2022 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 102. Are you currently a shift worker?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 45 36 14 0 0 5 0 85 0 20
2022 Non-shift worker 43 36 12 6 3 0 0 79 8 650
2020 Shift worker 37 59 4 0 0 0 0 96 0 18
2020 Non-shift worker 38 42 11 6 3 0 0 80 8 686
2019 Shift worker 42 47 5 4 4 0 0 88 7 25
2019 Non-shift worker 44 38 10 5 2 0 0 82 8 795
2018 Shift worker 41 38 16 0 5 0 0 78 5 20
2018 Non-shift worker 41 41 10 6 2 0 0 82 8 625

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 45 32 14 0 0 9 0 85 0 20
2022 Non-shift worker 37 37 13 7 6 0 0 74 13 645
2020 Shift worker 40 41 12 0 7 0 0 81 7 18
2020 Non-shift worker 38 36 12 9 5 0 0 73 14 684
2019 Shift worker 37 35 12 7 4 5 0 76 11 25
2019 Non-shift worker 39 37 12 8 5 0 0 76 12 796
2018 Shift worker 46 32 17 5 0 0 0 78 5 20
2018 Non-shift worker 32 42 13 8 6 0 0 74 13 628

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 53 33 9 0 0 5 0 90 0 20
2022 Non-shift worker 53 35 8 2 2 0 0 88 3 650
2020 Shift worker 61 39 0 0 0 0 0 100 0 18
2020 Non-shift worker 52 36 9 3 1 0 0 88 3 678
2019 Shift worker 48 37 15 0 0 0 0 85 0 25
2019 Non-shift worker 55 32 10 2 1 0 0 88 3 791
2018 Shift worker 41 53 0 5 0 0 0 95 5 20
2018 Non-shift worker 56 32 9 2 1 0 0 88 3 626

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 56 26 9 4 0 5 0 86 4 20
2022 Non-shift worker 47 36 11 3 3 0 0 83 6 650
2020 Shift worker 50 46 4 0 0 0 0 96 0 18
2020 Non-shift worker 47 37 10 4 1 0 0 84 6 685
2019 Shift worker 32 53 12 0 4 0 0 85 4 25
2019 Non-shift worker 47 38 9 5 1 0 0 85 6 794
2018 Shift worker 46 43 5 5 0 0 0 90 5 20
2018 Non-shift worker 46 40 9 3 2 0 0 85 5 629

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 62 19 13 0 0 5 0 86 0 20
2022 Non-shift worker 41 29 15 9 6 0 0 70 15 650
2020 Shift worker 39 47 14 0 0 0 0 86 0 18
2020 Non-shift worker 36 33 16 9 4 0 0 70 14 684
2019 Shift worker 55 30 12 0 4 0 0 85 4 25
2019 Non-shift worker 45 34 12 5 4 0 0 79 9 795
2018 Shift worker 49 36 14 0 0 0 0 86 0 20
2018 Non-shift worker 40 33 18 6 3 0 0 73 9 626

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 62 19 13 0 0 5 0 86 0 20
2022 Non-shift worker 38 34 12 10 5 0 0 72 15 650
2020 Shift worker 41 52 7 0 0 0 0 93 0 17
2020 Non-shift worker 35 38 13 10 4 0 0 73 14 683
2019 Shift worker 51 34 8 4 4 0 0 85 7 25
2019 Non-shift worker 43 36 11 5 4 1 0 80 9 790
2018 Shift worker 49 35 11 0 0 0 5 89 0 20
2018 Non-shift worker 41 36 14 6 3 0 0 77 9 626

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 57 16 4 9 0 13 0 84 11 20
2022 Non-shift worker 38 28 16 9 5 4 1 69 15 650
2020 Shift worker 33 42 11 7 7 0 0 75 14 18
2020 Non-shift worker 43 27 14 8 5 2 1 72 13 685
2019 Shift worker 55 15 8 4 4 9 5 82 8 25
2019 Non-shift worker 43 26 14 6 6 3 1 73 13 794
2018 Shift worker 64 16 11 5 0 4 0 83 5 20
2018 Non-shift worker 41 29 17 6 5 3 0 72 11 633
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 36 19 0 0 5 5 35 92 8 20
2022 Non-shift worker 48 28 11 4 2 1 7 82 6 650
2020 Shift worker 28 42 13 0 0 0 17 84 0 18
2020 Non-shift worker 51 25 12 5 2 1 4 80 7 685
2019 Shift worker 36 23 16 4 4 0 18 72 9 25
2019 Non-shift worker 49 26 12 3 4 2 5 81 7 791

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 57 38 0 0 0 5 0 100 0 20
2022 Non-shift worker 55 29 8 4 3 1 1 85 7 650
2020 Shift worker 52 48 0 0 0 0 0 100 0 18
2020 Non-shift worker 53 31 8 4 3 1 1 85 7 683
2019 Shift worker 57 19 12 12 0 0 0 76 12 25
2019 Non-shift worker 51 29 9 6 4 0 1 80 10 794
2018 Shift worker 51 16 16 16 0 0 0 68 16 20
2018 Non-shift worker 49 31 9 6 3 0 0 81 10 629

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 40 46 5 5 0 5 0 90 5 20
2022 Non-shift worker 59 25 7 5 3 0 1 84 8 650
2020 Shift worker 49 38 7 0 7 0 0 87 7 18
2020 Non-shift worker 59 25 9 4 2 0 0 85 7 685
2019 Shift worker 52 33 7 8 0 0 0 85 8 25
2019 Non-shift worker 55 28 8 5 4 0 0 83 9 790
2018 Shift worker 61 18 16 5 0 0 0 78 5 20
2018 Non-shift worker 52 29 9 6 3 0 0 82 9 632

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 59 28 0 0 0 14 0 100 0 20
2022 Non-shift worker 32 31 16 6 6 10 0 70 13 650
2020 Shift worker 33 37 12 0 7 11 0 78 8 18
2020 Non-shift worker 28 36 15 6 4 9 0 71 12 683
2019 Shift worker 37 36 4 3 0 20 0 91 4 25
2019 Non-shift worker 31 34 16 7 3 9 0 71 11 789
2018 Shift worker 22 38 15 10 0 14 0 70 12 20
2018 Non-shift worker 27 36 16 8 5 8 0 69 13 631

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 37 39 9 5 0 10 0 84 6 20
2022 Non-shift worker 26 29 19 13 10 3 1 56 24 650
2020 Shift worker 32 37 18 0 7 7 0 73 8 18
2020 Non-shift worker 21 37 19 14 7 2 0 59 21 685
2019 Shift worker 38 34 14 7 0 7 0 77 7 25
2019 Non-shift worker 28 37 18 8 5 4 0 68 14 791
2018 Shift worker 28 31 31 9 0 0 0 59 9 20
2018 Non-shift worker 27 38 16 11 6 3 0 67 17 626

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 34 24 13 5 0 24 0 77 6 20
2022 Non-shift worker 19 25 21 16 12 6 1 47 30 650
2020 Shift worker 32 31 11 7 7 12 0 72 16 18
2020 Non-shift worker 16 30 23 19 7 4 0 48 28 682
2019 Shift worker 29 34 22 3 0 12 0 72 4 25
2019 Non-shift worker 20 34 23 10 5 9 0 59 16 789
2018 Shift worker 14 43 30 9 0 4 0 59 10 20
2018 Non-shift worker 17 36 21 13 7 7 0 57 21 627

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 44 27 13 0 0 16 0 84 0 20
2022 Non-shift worker 21 31 17 15 12 3 0 54 28 650
2020 Shift worker 38 33 9 0 14 7 0 76 15 18
2020 Non-shift worker 20 40 16 14 8 2 0 61 23 686
2019 Shift worker 25 48 12 3 0 12 0 82 4 25
2019 Non-shift worker 20 37 19 13 7 4 0 60 21 791
2018 Shift worker 38 36 16 5 5 0 0 74 10 20
2018 Non-shift worker 19 36 21 12 9 3 0 56 22 630
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 65 16 10 4 0 5 0 85 5 20
2022 Non-shift worker 33 36 16 8 7 0 0 69 15 650
2020 Shift worker 62 25 0 0 14 0 0 86 14 18
2020 Non-shift worker 36 36 13 11 4 0 0 73 14 685
2019 Shift worker 49 20 12 7 7 5 0 73 15 25
2019 Non-shift worker 34 40 13 7 6 0 0 75 13 796
2018 Shift worker 32 46 11 6 5 0 0 78 11 20
2018 Non-shift worker 32 36 15 11 6 1 0 68 17 629

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 48 35 12 0 0 5 0 88 0 20
2022 Non-shift worker 41 40 9 7 3 0 0 81 10 650
2020 Shift worker 58 36 6 0 0 0 0 94 0 17
2020 Non-shift worker 38 43 10 7 2 0 0 81 9 685
2019 Shift worker 41 30 9 11 4 0 5 75 15 24
2019 Non-shift worker 39 42 10 8 2 0 0 81 9 793
2018 Shift worker 30 30 29 5 5 0 0 60 11 19
2018 Non-shift worker 36 43 11 6 3 0 0 80 9 630

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 45 31 11 5 0 5 4 83 5 20
2022 Non-shift worker 47 30 11 7 3 1 1 79 10 650
2020 Shift worker 38 41 16 0 0 0 5 83 0 18
2020 Non-shift worker 49 32 10 6 3 0 0 81 9 685
2019 Shift worker 36 30 20 8 0 0 5 70 9 25
2019 Non-shift worker 44 32 12 5 5 0 1 78 10 793
2018 Shift worker 53 11 25 11 0 0 0 64 11 20
2018 Non-shift worker 42 37 11 6 3 0 0 80 9 631

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 54 30 6 5 0 5 0 88 5 20
2022 Non-shift worker 36 41 10 11 3 0 0 77 13 650
2020 Shift worker 46 42 0 13 0 0 0 87 13 18
2020 Non-shift worker 35 40 13 9 2 0 1 76 11 683
2019 Shift worker 38 48 7 7 0 0 0 86 7 25
2019 Non-shift worker 34 43 10 10 2 0 0 78 12 794
2018 Shift worker 31 43 21 0 5 0 0 74 5 20
2018 Non-shift worker 29 50 11 8 2 0 0 80 10 629

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 51 26 9 0 0 10 4 89 0 20
2022 Non-shift worker 53 26 9 5 3 3 2 82 8 650
2020 Shift worker 55 41 4 0 0 0 0 96 0 18
2020 Non-shift worker 54 26 10 4 4 2 1 82 8 685

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 55 22 9 0 0 15 0 90 0 20
2022 Non-shift worker 23 36 15 14 10 2 0 60 25 650
2020 Shift worker 32 29 25 15 0 0 0 60 15 16
2020 Non-shift worker 18 35 20 16 9 2 0 54 25 684
2019 Shift worker 21 51 11 4 0 13 0 83 4 25
2019 Non-shift worker 27 36 16 11 7 4 0 65 18 794
2018 Shift worker 14 33 45 0 0 9 0 51 0 20
2018 Non-shift worker 22 40 18 10 7 2 0 63 18 628

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 46 18 18 0 5 5 8 74 6 20
2022 Non-shift worker 51 22 10 4 4 2 7 80 9 650
2020 Shift worker 50 11 7 7 4 0 21 77 14 18
2020 Non-shift worker 54 22 10 6 3 1 5 80 10 686
2019 Shift worker 68 13 10 0 0 0 8 89 0 25
2019 Non-shift worker 59 20 8 5 3 1 5 83 8 797

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 56 10 14 6 5 5 5 72 12 20
2022 Non-shift worker 47 21 12 6 6 3 5 74 13 650
2020 Shift worker 45 13 21 11 0 0 11 65 12 18
2020 Non-shift worker 48 23 14 6 3 2 4 74 10 685
2019 Shift worker 77 19 0 4 0 0 0 96 4 25
2019 Non-shift worker 54 22 11 4 2 2 4 81 7 796

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 75 16 0 0 0 5 5 100 0 20
2022 Non-shift worker 75 8 4 1 2 4 7 93 3 650
2020 Shift worker 67 11 0 0 0 4 17 100 0 18
2020 Non-shift worker 79 7 3 2 1 3 5 94 3 684
2019 Shift worker 91 5 0 0 4 0 0 96 4 24
2019 Non-shift worker 79 6 3 1 2 3 5 93 4 791

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 73 18 0 0 0 5 5 100 0 20
2022 Non-shift worker 74 7 2 1 2 3 11 94 3 650
2020 Shift worker 72 7 11 0 0 0 11 87 0 18
2020 Non-shift worker 75 10 3 1 1 2 9 95 2 686
2019 Shift worker 96 0 0 0 0 0 4 100 0 25
2019 Non-shift worker 80 6 2 1 1 1 9 96 2 790

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 36 26 0 13 4 16 4 78 22 20
2022 Non-shift worker 21 34 13 15 13 2 2 57 30 650
2020 Shift worker 5 22 32 13 14 8 5 32 31 18
2020 Non-shift worker 10 29 19 21 18 2 2 41 40 685
2019 Shift worker 17 22 13 21 7 9 11 49 35 25
2019 Non-shift worker 21 28 16 15 14 3 3 52 30 796
2018 Shift worker 27 37 14 0 16 0 5 68 17 20
2018 Non-shift worker 15 29 18 19 15 2 2 46 35 629

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 28 42 12 0 5 5 8 81 6 20
2022 Non-shift worker 32 38 15 8 6 1 1 70 15 650
2020 Shift worker 50 37 13 0 0 0 0 87 0 18
2020 Non-shift worker 33 38 15 9 4 0 0 72 13 684
2019 Shift worker 38 35 15 12 0 0 0 73 12 25
2019 Non-shift worker 37 37 12 9 5 0 0 74 14 794
2018 Shift worker 29 42 19 6 6 0 0 70 11 19
2018 Non-shift worker 31 42 13 8 5 0 0 74 13 627

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 41 27 14 5 0 5 8 78 6 20
2022 Non-shift worker 39 34 14 8 4 0 1 74 12 650
2020 Shift worker 44 38 12 0 0 0 5 87 0 18
2020 Non-shift worker 38 36 14 8 4 0 0 74 12 684
2019 Shift worker 38 34 12 5 7 5 0 75 13 25
2019 Non-shift worker 40 35 14 5 4 0 0 76 10 795
2018 Shift worker 34 45 16 0 6 0 0 78 6 19
2018 Non-shift worker 37 37 15 6 5 0 0 74 11 625

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 37 48 0 4 0 10 0 95 5 20
2022 Non-shift worker 37 37 12 9 4 1 0 74 13 650
2020 Shift worker 51 44 5 0 0 0 0 95 0 18
2020 Non-shift worker 32 44 13 8 2 0 0 76 10 678
2019 Shift worker 57 32 8 3 0 0 0 88 3 25
2019 Non-shift worker 36 42 11 8 1 0 1 79 10 792
2018 Shift worker 39 32 18 11 0 0 0 71 11 19
2018 Non-shift worker 32 45 14 6 3 0 0 77 9 624

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 35 31 5 9 0 16 4 83 11 20
2022 Non-shift worker 24 41 19 8 5 3 0 66 14 650
2020 Shift worker 32 48 12 0 0 4 5 87 0 18
2020 Non-shift worker 19 45 19 9 3 5 0 67 13 683
2019 Shift worker 28 46 13 4 4 5 0 78 8 25
2019 Non-shift worker 24 41 19 7 3 5 0 69 11 794
2018 Shift worker 22 52 0 0 5 15 5 93 7 20
2018 Non-shift worker 21 43 22 6 4 3 0 66 11 628

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 48 43 0 0 0 5 4 100 0 20
2022 Non-shift worker 50 32 7 7 2 1 1 83 9 650
2020 Shift worker 63 30 0 0 7 0 0 93 7 18
2020 Non-shift worker 49 33 11 5 3 0 0 82 8 677
2019 Shift worker 62 21 12 5 0 0 0 83 5 25
2019 Non-shift worker 50 30 9 6 3 1 1 82 9 795
2018 Shift worker 60 23 12 0 5 0 0 83 5 19
2018 Non-shift worker 47 35 10 5 3 1 0 83 8 629

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 63 17 7 0 0 5 8 92 0 20
2022 Non-shift worker 47 28 13 6 5 1 2 76 11 650
2020 Shift worker 60 14 20 7 0 0 0 74 7 18
2020 Non-shift worker 45 31 13 5 4 0 1 77 10 686
2019 Shift worker 53 44 4 0 0 0 0 96 0 25
2019 Non-shift worker 49 30 11 5 3 0 1 81 8 789
2018 Shift worker 55 39 6 0 0 0 0 94 0 19
2018 Non-shift worker 45 34 12 6 3 0 1 79 9 632

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 68 5 12 0 5 10 0 81 6 20
2022 Non-shift worker 66 22 4 2 3 1 2 91 5 650

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Shift worker 44 43 13 20
2022 Non-shift worker 30 42 28 650
2020 Shift worker 20 22 58 18
2020 Non-shift worker 20 45 35 685
2019 Shift worker 33 45 22 25
2019 Non-shift worker 22 43 35 797
2018 Shift worker 20 47 34 20
2018 Non-shift worker 19 45 36 627

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Non-shift worker 21 33 27 3 8 8 195
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 64 25 0 6 0 5 0 94 6 20
2022 Non-shift worker 55 34 6 4 1 0 0 89 5 650
2020 Shift worker 55 45 0 0 0 0 0 100 0 18
2020 Non-shift worker 52 35 9 2 2 0 0 87 4 683
2019 Shift worker 66 23 7 3 0 0 0 89 3 24
2019 Non-shift worker 51 39 7 3 1 0 0 90 4 796
2018 Shift worker 50 29 16 5 0 0 0 79 5 20
2018 Non-shift worker 51 39 7 3 1 0 0 89 4 630

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 48 33 9 0 0 10 0 90 0 20
2022 Non-shift worker 31 42 11 10 5 1 0 74 14 650
2020 Shift worker 38 42 13 7 0 0 0 81 7 18
2020 Non-shift worker 29 45 15 9 2 0 0 74 10 686
2019 Shift worker 33 63 0 4 0 0 0 96 4 25
2019 Non-shift worker 36 46 11 4 2 1 0 83 6 794
2018 Shift worker 55 26 8 10 0 0 0 82 10 20
2018 Non-shift worker 32 46 14 6 1 1 0 78 7 623

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 5 8 26 25 20 11 5 53 16 20
2022 Non-shift worker 8 21 32 22 12 2 3 36 30 650
2020 Shift worker 7 12 13 48 11 4 5 65 21 18
2020 Non-shift worker 7 21 39 22 9 0 1 32 28 683
2019 Shift worker 7 25 19 24 22 4 0 48 33 25
2019 Non-shift worker 5 17 38 26 12 1 0 39 22 797
2018 Shift worker 10 10 42 34 4 0 0 38 20 20
2018 Non-shift worker 4 21 42 22 9 1 1 32 25 632

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 4 25 10 31 13 12 5 53 35 20
2022 Non-shift worker 11 20 31 17 14 2 4 34 33 650
2020 Shift worker 7 13 26 12 31 7 5 49 22 18
2020 Non-shift worker 11 19 33 23 10 2 2 34 32 682
2019 Shift worker 11 7 22 24 28 9 0 57 19 25
2019 Non-shift worker 10 18 32 20 14 3 3 36 30 795
2018 Shift worker 10 17 37 27 4 4 0 33 28 20
2018 Non-shift worker 9 22 35 21 8 3 2 31 33 630

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 4 0 20 35 35 5 0 74 4 20
2022 Non-shift worker 5 10 30 28 22 2 4 53 16 650
2020 Shift worker 7 13 20 22 29 4 5 56 22 17
2020 Non-shift worker 4 12 30 34 19 1 1 54 16 678
2019 Shift worker 0 8 21 32 39 0 0 71 8 25
2019 Non-shift worker 3 11 27 35 21 1 2 58 15 795
2018 Shift worker 5 10 12 21 47 0 5 72 15 20
2018 Non-shift worker 1 12 32 36 17 1 1 54 14 626

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 0 0 15 34 30 12 8 80 0 20
2022 Non-shift worker 21 21 22 14 16 2 4 32 45 650
2020 Shift worker 19 7 20 18 26 4 5 49 29 18
2020 Non-shift worker 21 26 23 16 13 1 1 29 48 683
2019 Shift worker 4 14 21 15 43 4 0 60 18 25
2019 Non-shift worker 11 17 29 22 18 1 2 42 29 793
2018 Shift worker 0 15 43 17 25 0 0 42 15 20
2018 Non-shift worker 12 23 33 20 10 2 2 31 36 630

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 4 11 20 26 8 30 0 50 22 20
2022 Non-shift worker 11 21 22 19 18 5 5 41 35 650
2020 Shift worker 0 11 26 28 26 4 5 60 12 18
2020 Non-shift worker 9 17 26 27 17 2 2 46 27 678
2019 Shift worker 0 7 35 21 20 17 0 49 8 25
2019 Non-shift worker 6 13 27 26 21 3 3 50 21 791
2018 Shift worker 0 22 20 35 23 0 0 58 22 20
2018 Non-shift worker 7 16 29 29 13 4 2 45 24 631

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 4 5 15 28 22 26 0 68 12 20
2022 Non-shift worker 11 18 31 19 14 4 4 36 31 650
2020 Shift worker 0 19 35 5 32 4 5 41 21 18
2020 Non-shift worker 10 18 35 22 12 3 1 35 29 682
2019 Shift worker 7 19 19 24 31 0 0 55 26 25
2019 Non-shift worker 10 19 34 20 14 2 2 36 29 793
2018 Shift worker 5 16 36 21 22 0 0 43 21 20
2018 Non-shift worker 9 21 37 21 9 3 1 31 31 630

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 5 24 13 23 24 10 0 52 33 20
2022 Non-shift worker 6 15 35 25 16 1 2 43 21 650
2020 Shift worker 0 13 35 23 24 0 5 49 14 17
2020 Non-shift worker 5 16 40 28 9 1 0 38 22 683
2019 Shift worker 3 11 31 39 15 0 0 55 14 25
2019 Non-shift worker 9 18 42 19 10 1 1 30 27 795

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 34 44 5 9 0 9 0 85 10 20
2022 Non-shift worker 16 29 21 19 14 2 0 46 33 650
2020 Shift worker 28 36 32 0 0 4 0 67 0 18
2020 Non-shift worker 14 33 23 21 6 3 0 49 28 681
2019 Shift worker 18 34 28 3 4 13 0 59 8 25
2019 Non-shift worker 18 39 21 12 6 4 0 59 18 792

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 69 26 0 0 0 5 0 100 0 20
2022 Non-shift worker 57 28 7 3 4 1 0 86 7 650
2020 Shift worker 48 45 0 7 0 0 0 93 7 18
2020 Non-shift worker 53 30 7 6 3 1 0 84 9 686
2019 Shift worker 53 31 8 4 4 0 0 85 7 25
2019 Non-shift worker 49 32 7 6 5 1 0 82 11 795
2018 Shift worker 65 20 4 11 0 0 0 85 11 20
2018 Non-shift worker 45 34 8 8 3 2 0 80 12 627

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 80 15 0 0 0 5 0 100 0 20
2022 Non-shift worker 63 26 4 5 3 0 0 89 7 650
2020 Shift worker 55 38 7 0 0 0 0 93 0 18
2020 Non-shift worker 58 30 6 4 2 0 0 89 5 681
2019 Shift worker 62 27 4 7 0 0 0 89 7 25
2019 Non-shift worker 53 34 7 5 2 0 0 87 7 792
2018 Shift worker 57 32 11 0 0 0 0 89 0 19
2018 Non-shift worker 48 38 8 4 2 0 0 86 6 629

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 41 40 0 0 0 10 8 100 0 20
2022 Non-shift worker 50 35 8 2 3 1 1 87 5 650
2020 Shift worker 45 41 14 0 0 0 0 86 0 18
2020 Non-shift worker 48 38 9 3 1 1 0 87 4 681
2019 Shift worker 45 40 8 7 0 0 0 85 7 25
2019 Non-shift worker 45 37 11 4 2 1 0 83 6 792
2018 Shift worker 41 27 26 0 5 0 0 69 5 20
2018 Non-shift worker 38 45 11 3 1 2 0 85 4 630

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 47 31 9 0 0 14 0 90 0 20
2022 Non-shift worker 35 39 13 7 3 3 0 76 11 650
2020 Shift worker 38 40 18 0 0 0 5 81 0 18
2020 Non-shift worker 31 47 12 4 2 2 0 80 7 681
2019 Shift worker 34 58 4 4 0 0 0 93 4 24
2019 Non-shift worker 37 42 11 5 2 3 0 81 7 795
2018 Shift worker 51 39 10 0 0 0 0 90 0 20
2018 Non-shift worker 37 44 12 3 1 2 0 84 4 629

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 38 37 4 5 0 16 0 89 6 20
2022 Non-shift worker 28 36 19 5 3 8 0 70 9 650
2020 Shift worker 57 11 23 0 0 4 5 74 0 18
2020 Non-shift worker 31 43 14 4 2 5 0 79 6 684
2019 Shift worker 49 32 3 7 4 5 0 85 11 25
2019 Non-shift worker 39 36 14 3 1 6 1 80 5 794
2018 Shift worker 49 41 10 0 0 0 0 90 0 20
2018 Non-shift worker 34 43 14 4 1 4 0 80 5 629

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 71 24 0 0 0 5 0 100 0 20
2022 Non-shift worker 49 35 6 6 4 0 0 84 10 650
2020 Shift worker 66 28 7 0 0 0 0 93 0 18
2020 Non-shift worker 50 38 6 3 2 1 0 88 5 683
2019 Shift worker 66 31 4 0 0 0 0 96 0 25
2019 Non-shift worker 54 32 7 3 2 1 0 87 6 795
2018 Shift worker 64 30 5 0 0 0 0 95 0 20
2018 Non-shift worker 47 40 8 3 1 0 0 87 4 629

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 39 28 4 4 11 9 5 77 18 20
2022 Non-shift worker 43 29 11 3 3 6 4 80 7 650

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 45 26 4 4 11 5 5 78 17 20
2022 Non-shift worker 39 30 12 4 3 8 4 78 8 650

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 40 27 4 0 0 29 0 94 0 20
2022 Non-shift worker 24 21 25 8 2 18 2 57 12 650
2020 Shift worker 39 10 34 0 0 12 5 59 0 18
2020 Non-shift worker 25 36 21 6 2 9 0 67 9 684

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 60 31 4 0 0 5 0 96 0 20
2022 Non-shift worker 39 35 11 5 3 5 3 80 8 650
2020 Shift worker 52 21 12 10 0 0 5 77 10 18
2020 Non-shift worker 39 37 13 5 2 3 1 80 7 685

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 21 26 4 0 0 49 0 92 0 20
2022 Non-shift worker 9 13 23 2 3 47 3 44 11 650

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 33 22 11 5 0 26 4 78 7 20
2022 Non-shift worker 30 27 17 6 5 9 7 68 12 650
2020 Shift worker 29 32 25 0 0 4 9 71 0 18
2020 Non-shift worker 27 34 18 8 3 6 4 68 12 683
2019 Shift worker 35 23 11 9 5 0 17 70 16 25
2019 Non-shift worker 30 32 14 7 5 8 5 70 13 794
2018 Shift worker 38 16 10 10 13 9 5 62 26 20
2018 Non-shift worker 24 37 18 10 4 6 2 66 15 628

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 44 30 4 6 5 11 0 83 13 20
2022 Non-shift worker 26 39 15 9 6 3 1 68 16 650
2020 Shift worker 24 41 23 7 0 0 5 68 7 18
2020 Non-shift worker 27 38 15 12 3 4 1 68 16 683
2019 Shift worker 23 36 15 20 0 0 5 63 21 25
2019 Non-shift worker 27 37 15 10 5 6 1 69 15 795
2018 Shift worker 34 31 10 9 0 6 11 77 11 20
2018 Non-shift worker 25 39 16 10 5 4 1 67 16 627

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 51 25 10 0 0 14 0 88 0 20
2022 Non-shift worker 30 38 20 7 3 2 0 69 10 650
2020 Shift worker 33 36 23 7 0 0 0 70 7 17
2020 Non-shift worker 24 44 22 5 2 3 0 70 7 683
2019 Shift worker 31 42 16 4 0 8 0 79 4 25
2019 Non-shift worker 28 38 23 6 2 3 0 68 8 795
2018 Shift worker 34 23 32 5 0 6 0 61 6 20
2018 Non-shift worker 23 43 22 7 2 3 0 68 10 626

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 34 38 0 5 0 24 0 93 7 20
2022 Non-shift worker 19 26 20 11 10 12 2 53 24 650
2020 Shift worker 33 27 14 7 0 11 9 75 8 18
2020 Non-shift worker 19 25 19 14 10 12 2 51 27 683
2019 Shift worker 27 11 15 4 0 40 4 67 6 25
2019 Non-shift worker 19 27 21 10 10 12 3 53 23 794
2018 Shift worker 19 42 16 0 0 22 0 79 0 20
2018 Non-shift worker 16 27 23 11 9 12 2 49 24 628

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 34 44 12 6 0 5 0 81 6 20
2022 Non-shift worker 36 47 3 11 2 0 0 83 14 650
2020 Shift worker 50 33 11 0 7 0 0 83 7 18
2020 Non-shift worker 32 47 7 12 2 0 0 79 14 685

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 43 46 6 0 0 5 0 94 0 20
2022 Non-shift worker 48 35 7 6 2 0 2 84 9 650
2020 Shift worker 56 27 17 0 0 0 0 83 0 18
2020 Non-shift worker 33 38 11 12 5 0 0 72 17 685
2019 Shift worker 54 42 0 4 0 0 0 96 4 25
2019 Non-shift worker 51 36 6 6 2 0 0 86 8 795

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 50 34 6 5 0 5 0 88 5 20
2022 Non-shift worker 50 36 7 5 1 0 0 87 6 650
2020 Shift worker 66 28 7 0 0 0 0 93 0 18
2020 Non-shift worker 39 39 11 9 2 0 0 78 11 682
2019 Shift worker 52 24 16 8 0 0 0 76 8 25
2019 Non-shift worker 52 35 7 6 1 0 0 87 7 791

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 72 23 0 0 0 5 0 100 0 20
2022 Non-shift worker 68 26 3 2 0 1 0 94 3 650
2020 Shift worker 69 18 13 0 0 0 0 87 0 18
2020 Non-shift worker 70 23 2 3 1 0 0 94 4 681

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 63 16 0 4 12 5 0 83 17 20
2022 Non-shift worker 87 11 2 0 0 0 1 98 0 650
2019 Shift worker 83 12 0 5 0 0 0 95 5 25
2019 Non-shift worker 82 13 2 1 1 0 0 96 2 788

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 62 14 6 7 0 10 0 85 8 20
2022 Non-shift worker 62 24 9 2 1 3 0 89 3 650
2020 Shift worker 91 9 0 0 0 0 0 100 0 18
2020 Non-shift worker 65 26 6 1 1 1 0 92 2 684
2019 Shift worker 55 28 4 0 0 9 5 96 0 25
2019 Non-shift worker 63 25 7 2 1 2 0 90 3 794

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 0 100 20
2022 Non-shift worker 11 89 650
2020 Shift worker 0 100 18
2020 Non-shift worker 5 95 685

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 53 47 70
2020 Non-shift worker 58 42 38

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 54 46 70
2020 Non-shift worker 53 47 38

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 70

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 70
2020 Non-shift worker 0 100 38

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 4 96 70
2020 Non-shift worker 0 100 38

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 4 96 70

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 1 99 70

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 30 70 70
2020 Non-shift worker 45 55 38

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 33 67 70
2020 Non-shift worker 54 46 38

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 34 66 70
2020 Non-shift worker 57 43 38

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 34 66 70
2020 Non-shift worker 37 63 38

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 23 77 70
2020 Non-shift worker 23 77 38

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 55 45 70
2020 Non-shift worker 59 41 38

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 21 79 70
2020 Non-shift worker 41 59 38

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 70
2020 Non-shift worker 0 100 38

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 70

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 5 95 70
2020 Non-shift worker 13 87 38

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 36 64 70
2020 Non-shift worker 52 48 38

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 8 92 70
2020 Non-shift worker 14 86 38

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 22 78 70
2020 Non-shift worker 20 80 38

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 50 50 70
2020 Non-shift worker 49 51 38

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 11 89 70
2020 Non-shift worker 29 71 38

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 14 86 70
2020 Non-shift worker 18 82 38

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 20 80 70
2020 Non-shift worker 21 79 38

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 11 89 70

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 5 95 70

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 5 95 70

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 1 99 70

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 34 66 70
2020 Non-shift worker 24 76 38

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 13 87 65

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 26 74 65

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 65

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 5 95 65

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 13 87 65

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 6 94 65

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 5 95 65

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 11 89 65

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 65

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 27 73 65

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 8 92 65

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 35 65 65

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 1 99 65

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 52 48 65

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 2 98 65

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 16 84 65

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Non-shift worker 13 13 15 6 5 39 10 50 21 650
2020 Shift worker 18 17 22 0 0 20 23 61 0 18
2020 Non-shift worker 15 16 18 4 4 35 7 54 14 685
2019 Shift worker 24 8 17 5 0 28 19 60 9 25
2019 Non-shift worker 14 17 17 6 4 32 10 53 18 793
2018 Shift worker 39 5 15 0 0 38 4 74 0 20
2018 Non-shift worker 14 16 20 7 5 32 7 48 19 627

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 43 26 9 0 0 22 0 89 0 20
2022 Non-shift worker 25 35 14 6 3 16 1 72 11 650
2020 Shift worker 29 22 17 0 0 22 11 76 0 18
2020 Non-shift worker 27 35 18 5 3 10 1 70 9 686
2019 Shift worker 38 31 4 0 0 27 0 94 0 25
2019 Non-shift worker 27 36 16 4 4 12 1 73 9 796
2018 Shift worker 39 29 24 0 0 9 0 74 0 20
2018 Non-shift worker 26 31 19 6 4 14 1 67 11 628

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 0 100 20
2022 Non-shift worker 5 95 650

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 33 67 35

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 78 22 35

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 35

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 35

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 6 94 35

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 6 94 35

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 35

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 35

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 35

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 26 74 35

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 27 73 35

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 11 89 35

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 20 80 35

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 35

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 35

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 23 77 35

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 31 69 35

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 8 92 35

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 20 80 35

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 55 45 35

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 5 95 35

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 6 94 35

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 35

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 35

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 3 97 35

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 35

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 21 79 35

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 16 84 35

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 33 67 35

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 35

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 56 44 35

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 11 89 35

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 72 28 35

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 35

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 16 84 35

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 34 33 0 0 0 25 8 100 0 20
2022 Non-shift worker 14 13 14 3 2 46 7 59 11 650
2020 Shift worker 18 21 18 0 0 38 5 68 0 18
2020 Non-shift worker 16 17 19 3 2 36 7 57 10 682
2019 Shift worker 33 7 5 0 4 36 15 83 7 25
2019 Non-shift worker 15 15 18 2 2 38 10 58 8 794
2018 Shift worker 39 5 25 0 0 24 8 63 0 20
2018 Non-shift worker 13 17 23 2 1 38 5 53 6 628

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 45 27 4 0 0 20 4 94 0 20
2022 Non-shift worker 28 31 15 5 2 18 1 73 8 650
2020 Shift worker 25 32 7 0 0 31 5 89 0 17
2020 Non-shift worker 28 34 19 5 2 12 1 71 8 684
2019 Shift worker 38 35 0 0 4 23 0 95 5 25
2019 Non-shift worker 29 36 15 4 1 13 2 77 6 794
2018 Shift worker 39 29 24 0 0 9 0 74 0 20
2018 Non-shift worker 26 32 22 4 1 15 1 69 6 628

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 4 96 20
2022 Non-shift worker 7 93 650
2020 Shift worker 11 89 18
2020 Non-shift worker 8 92 680
2019 Shift worker 9 91 25
2019 Non-shift worker 13 87 794

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 68 32 45

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 81 19 45

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Non-shift worker 41 17 8 22 9 3 0 60 31 35

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 41 39 6 5 0 5 4 88 5 20
2022 Non-shift worker 45 34 8 5 2 3 3 84 7 650
2020 Shift worker 45 44 11 0 0 0 0 89 0 18
2020 Non-shift worker 45 34 7 5 2 3 4 85 7 685

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Non-shift worker 18 29 24 14 14 280

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 78 22 15
2022 Non-shift worker 67 33 400

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 37 63 15
2022 Non-shift worker 25 75 400

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 37 63 15
2022 Non-shift worker 47 53 400

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 37 63 15
2022 Non-shift worker 42 58 400

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 34 66 15
2022 Non-shift worker 28 72 400

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 44 56 15
2022 Non-shift worker 44 56 400

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 26 74 15
2022 Non-shift worker 24 76 400

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 63 37 15
2022 Non-shift worker 44 56 400

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 21 79 15
2022 Non-shift worker 16 84 400

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 44 56 15
2022 Non-shift worker 31 69 400

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 72 28 15
2022 Non-shift worker 32 68 400

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 0 100 15
2022 Non-shift worker 14 86 400

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 13 87 15
2022 Non-shift worker 11 89 400

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 47 20 0 0 0 7 27 100 0 15
2022 Non-shift worker 64 16 6 1 2 1 10 90 3 400

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 0 11 24 23 15 7 19 52 15 15
2022 Non-shift worker 3 9 16 17 36 6 12 65 15 400

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 0 6 21 22 22 24 5 61 9 15
2022 Non-shift worker 5 13 21 18 30 9 5 55 21 400
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 57 20 8 9 0 5 0 81 10 20
2022 Non-shift worker 57 28 7 4 4 0 1 86 7 650
2020 Shift worker 40 39 17 0 4 0 0 79 4 18
2020 Non-shift worker 51 32 7 6 3 0 0 84 9 682

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 14 14 4 5 35 5 22 55 39 20
2022 Non-shift worker 2 4 10 8 41 6 29 76 9 650

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 43 23 14 0 0 21 0 82 0 20
2022 Non-shift worker 26 39 18 7 4 6 0 69 12 650
2020 Shift worker 40 38 18 0 0 4 0 81 0 18
2020 Non-shift worker 31 46 15 5 2 1 0 77 7 684
2019 Shift worker 20 43 16 0 7 9 5 73 8 25
2019 Non-shift worker 22 40 21 9 3 5 0 66 12 794
2018 Shift worker 18 42 27 4 0 8 0 65 5 19
2018 Non-shift worker 22 45 17 8 2 5 0 70 11 626

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Shift worker 28 11 39 13 9 20
2022 Non-shift worker 14 26 35 19 6 650

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 49 32 14 0 0 5 0 85 0 20
2022 Non-shift worker 53 28 10 3 1 3 2 85 4 650
2020 Shift worker 45 39 15 0 0 0 0 85 0 18
2020 Non-shift worker 51 29 11 4 2 2 1 83 6 683

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 45 27 19 4 0 5 0 75 5 20
2022 Non-shift worker 47 27 10 8 7 2 1 75 15 650
2020 Shift worker 40 28 14 14 4 0 0 68 18 18
2020 Non-shift worker 41 32 8 9 7 2 0 75 16 682

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 44 41 6 4 0 5 0 89 4 20
2022 Non-shift worker 29 40 14 10 6 1 0 70 16 650
2020 Shift worker 28 38 28 0 7 0 0 66 7 18
2020 Non-shift worker 31 35 17 10 5 1 0 68 15 686
2019 Shift worker 33 32 21 11 0 4 0 67 11 25
2019 Non-shift worker 25 40 19 9 5 3 0 67 14 790
2018 Shift worker 25 44 21 0 5 4 0 73 6 19
2018 Non-shift worker 22 42 16 11 5 3 0 67 16 627

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Non-shift worker 17 45 20 11 5 1 1 63 17 165
2020 Non-shift worker 27 42 18 9 4 0 0 69 13 154

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 45 15 18 9 4 5 5 66 14 20
2022 Non-shift worker 46 27 14 5 7 1 2 74 12 650
2020 Shift worker 28 14 24 17 12 0 5 44 31 18
2020 Non-shift worker 39 30 17 7 6 0 0 70 13 684
2019 Shift worker 70 14 7 9 0 0 0 84 9 25
2019 Non-shift worker 36 29 17 10 7 0 1 66 17 794
2018 Shift worker 34 24 17 9 15 0 0 58 25 20
2018 Non-shift worker 31 30 20 9 9 1 1 62 18 632

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 44 31 11 4 0 5 5 83 5 20
2022 Non-shift worker 23 25 25 13 14 0 0 48 27 650
2020 Shift worker 29 28 14 18 7 0 5 60 26 18
2020 Non-shift worker 24 23 27 16 10 0 0 47 26 685
2019 Shift worker 45 24 28 3 0 0 0 69 3 25
2019 Non-shift worker 25 29 24 12 8 0 1 55 20 795
2018 Shift worker 23 42 35 0 0 0 0 65 0 20
2018 Non-shift worker 18 29 29 15 8 0 1 48 23 632

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 70 16 4 0 0 5 5 95 0 20
2022 Non-shift worker 35 27 21 9 5 0 2 63 15 645
2020 Shift worker 38 21 7 22 7 0 5 62 30 18
2020 Non-shift worker 34 30 20 10 5 0 1 65 15 682
2019 Shift worker 61 22 17 0 0 0 0 83 0 25
2019 Non-shift worker 37 29 21 8 4 0 1 67 12 790
2018 Shift worker 43 24 23 5 5 0 0 67 10 20
2018 Non-shift worker 29 31 23 11 4 1 2 61 15 628

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 39 26 15 6 9 5 0 68 16 20
2022 Non-shift worker 17 20 21 17 25 0 1 37 42 650
2020 Shift worker 26 29 16 11 14 0 5 57 26 18
2020 Non-shift worker 19 21 20 19 20 0 1 40 39 682
2019 Shift worker 45 25 8 19 4 0 0 70 22 25
2019 Non-shift worker 25 25 22 13 13 1 1 50 27 794
2018 Shift worker 23 29 29 13 5 0 0 52 18 20
2018 Non-shift worker 18 25 26 18 11 0 2 44 29 629

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 69 16 5 0 0 5 5 94 0 20
2022 Non-shift worker 55 17 8 4 3 1 12 82 8 650
2020 Shift worker 66 15 7 0 7 0 5 86 7 18
2020 Non-shift worker 54 20 12 4 3 0 7 80 7 683
2019 Shift worker 79 14 3 0 0 0 4 97 0 25
2019 Non-shift worker 62 19 7 3 2 0 7 88 5 790
2018 Shift worker 69 25 0 0 0 0 6 100 0 20
2018 Non-shift worker 55 19 11 3 2 0 9 82 6 628

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 46 29 15 0 5 5 0 79 5 20
2022 Non-shift worker 38 28 17 8 7 0 1 68 15 650
2020 Shift worker 45 25 18 0 7 0 5 74 7 18
2020 Non-shift worker 31 27 21 11 10 0 1 58 21 683
2019 Shift worker 71 15 13 0 0 0 0 87 0 24
2019 Non-shift worker 39 31 16 6 6 0 1 71 13 793
2018 Shift worker 52 28 10 5 4 0 0 80 9 20
2018 Non-shift worker 32 31 21 7 7 0 2 65 14 630

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 55 16 10 9 0 10 0 79 10 20
2022 Non-shift worker 36 27 19 7 8 1 2 65 16 650
2020 Shift worker 48 22 4 21 0 0 5 74 22 18
2020 Non-shift worker 29 34 21 9 5 0 1 64 14 684
2019 Shift worker 57 17 15 7 0 0 4 77 8 25
2019 Non-shift worker 35 32 19 8 4 1 1 68 12 792
2018 Shift worker 52 10 27 11 0 0 0 62 11 20
2018 Non-shift worker 27 36 22 8 4 0 2 65 13 626

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 43 38 4 4 0 5 6 90 5 20
2022 Non-shift worker 28 31 19 12 9 0 2 60 21 650
2020 Shift worker 43 22 13 7 7 0 9 71 15 18
2020 Non-shift worker 26 33 23 12 5 0 1 60 17 683
2019 Shift worker 57 21 4 15 4 0 0 78 19 25
2019 Non-shift worker 31 36 20 9 4 0 1 67 13 793
2018 Shift worker 46 15 28 11 0 0 0 61 11 20
2018 Non-shift worker 24 38 22 11 3 0 1 63 15 626

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 45 31 10 5 0 10 0 84 6 20
2022 Non-shift worker 37 27 18 8 8 0 2 66 15 650
2020 Shift worker 39 44 5 0 7 0 5 87 7 18
2020 Non-shift worker 35 30 21 10 3 1 1 66 13 683
2019 Shift worker 50 20 13 7 7 0 4 72 14 25
2019 Non-shift worker 38 32 16 9 4 0 1 72 12 794
2018 Shift worker 46 25 10 7 11 0 0 72 19 20
2018 Non-shift worker 32 33 20 10 3 1 1 66 13 626

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 72 14 5 0 0 10 0 95 0 20
2022 Non-shift worker 48 24 13 7 7 0 1 73 15 650
2020 Shift worker 48 11 18 0 7 0 16 70 8 18
2020 Non-shift worker 45 26 14 7 5 0 1 73 13 682
2019 Shift worker 62 17 3 7 7 0 4 82 15 25
2019 Non-shift worker 50 27 10 7 5 1 1 78 12 792

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 54 16 7 13 0 5 5 77 14 20
2022 Non-shift worker 46 25 15 6 7 0 1 72 12 650
2020 Shift worker 35 29 8 17 7 0 5 67 25 18
2020 Non-shift worker 28 27 23 13 8 0 0 55 21 685

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 60 20 11 0 0 10 0 88 0 20
2022 Non-shift worker 38 32 17 7 4 0 1 72 11 645
2020 Shift worker 38 37 20 0 0 0 5 79 0 18
2020 Non-shift worker 31 32 22 10 4 0 1 64 14 680
2019 Shift worker 49 37 11 3 0 0 0 86 3 25
2019 Non-shift worker 38 33 18 7 3 0 1 72 10 788
2018 Shift worker 52 21 20 7 0 0 0 73 7 20
2018 Non-shift worker 33 34 20 8 3 0 1 68 11 621

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 64 21 6 4 0 5 0 89 4 20
2022 Non-shift worker 59 19 9 5 4 1 3 81 9 650
2020 Shift worker 50 15 19 4 7 0 5 68 12 17
2020 Non-shift worker 45 27 16 8 3 0 1 72 11 680
2019 Shift worker 80 16 3 0 0 0 0 97 0 25
2019 Non-shift worker 59 25 10 3 2 0 1 85 6 791
2018 Shift worker 79 5 5 5 0 0 6 89 6 20
2018 Non-shift worker 57 25 10 4 2 0 2 84 6 626

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 32 37 22 4 0 5 0 72 5 20
2022 Non-shift worker 47 33 12 4 4 0 1 81 7 650
2020 Shift worker 46 30 12 0 7 0 5 80 7 17
2020 Non-shift worker 29 37 20 9 4 0 0 66 13 682

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 76 14 6 0 0 5 0 94 0 20
2022 Non-shift worker 76 8 4 1 1 1 8 93 3 650
2020 Shift worker 66 23 0 7 0 0 5 93 7 18
2020 Non-shift worker 68 17 7 1 1 0 6 91 2 683
2019 Shift worker 93 4 0 0 0 0 3 100 0 25
2019 Non-shift worker 79 9 3 1 1 1 6 94 2 790
2018 Shift worker 78 5 5 5 0 0 6 88 6 19
2018 Non-shift worker 78 11 3 1 2 1 5 94 3 626

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 85 5 0 0 0 10 0 100 0 20
2022 Non-shift worker 76 9 4 2 2 2 5 91 4 650
2020 Shift worker 81 6 4 0 0 0 9 95 0 18
2020 Non-shift worker 80 9 3 2 2 0 4 93 4 680
2019 Shift worker 81 12 0 0 4 0 4 96 4 25
2019 Non-shift worker 79 9 5 2 3 1 2 90 5 791
2018 Shift worker 84 6 0 0 5 5 0 94 6 20
2018 Non-shift worker 74 11 6 3 2 1 4 89 5 623

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 72 19 0 0 0 5 5 100 0 20
2022 Non-shift worker 66 18 7 2 3 0 3 88 5 645
2020 Shift worker 39 34 0 11 0 0 16 87 13 18
2020 Non-shift worker 65 22 6 3 2 0 2 89 5 680
2019 Shift worker 57 23 8 5 4 0 4 83 9 25
2019 Non-shift worker 54 27 12 4 2 0 1 82 6 788
2018 Shift worker 85 6 10 0 0 0 0 90 0 20
2018 Non-shift worker 49 30 12 4 3 0 1 80 7 629

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 64 27 0 0 0 5 5 100 0 20
2022 Non-shift worker 67 15 8 4 4 1 3 84 8 650
2020 Shift worker 65 6 7 0 7 0 16 84 8 18
2020 Non-shift worker 69 16 7 4 2 0 2 87 6 682
2019 Shift worker 70 23 3 0 0 0 4 97 0 25
2019 Non-shift worker 67 17 8 4 3 0 1 85 8 788
2018 Shift worker 83 6 6 0 5 0 0 89 5 20
2018 Non-shift worker 59 21 9 5 4 0 2 82 9 626

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 74 10 0 0 0 5 11 100 0 20
2022 Non-shift worker 61 9 3 1 1 0 24 93 3 650
2020 Shift worker 78 0 0 0 0 0 22 100 0 18
2020 Non-shift worker 61 10 3 2 1 0 23 92 4 681
2019 Shift worker 78 3 0 0 0 0 19 100 0 25
2019 Non-shift worker 59 10 3 1 1 0 25 92 4 786
2018 Shift worker 84 0 0 0 0 0 16 100 0 20
2018 Non-shift worker 53 12 5 2 2 0 25 88 5 626

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 77 14 0 0 0 5 5 100 0 20
2022 Non-shift worker 70 15 6 1 1 1 6 91 3 650
2020 Shift worker 54 17 13 0 0 0 16 85 0 18
2020 Non-shift worker 68 18 7 1 1 0 4 90 3 686
2019 Shift worker 81 8 3 0 0 4 4 96 0 25
2019 Non-shift worker 67 17 7 1 1 0 6 90 3 792
2018 Shift worker 73 15 6 0 0 0 6 94 0 19
2018 Non-shift worker 66 17 8 2 1 0 6 88 4 629

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 59 21 0 11 0 5 5 88 12 20
2022 Non-shift worker 65 14 8 3 4 0 5 84 8 650
2020 Shift worker 41 19 19 0 8 0 12 69 9 18
2020 Non-shift worker 51 22 11 6 8 0 2 74 15 683
2019 Shift worker 63 16 3 9 9 0 0 79 17 25
2019 Non-shift worker 70 14 7 3 4 0 3 86 7 792
2018 Shift worker 72 5 4 0 13 5 0 82 14 20
2018 Non-shift worker 66 15 6 4 4 1 4 85 9 626

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 35 32 13 6 5 5 5 74 12 20
2022 Non-shift worker 50 27 13 4 3 0 3 79 7 650
2020 Shift worker 42 23 22 4 4 0 5 68 9 18
2020 Non-shift worker 40 30 18 6 4 1 1 71 10 683
2019 Shift worker 71 24 5 0 0 0 0 95 0 25
2019 Non-shift worker 51 28 12 4 3 0 2 81 7 790
2018 Shift worker 61 19 6 5 4 0 5 85 9 20
2018 Non-shift worker 47 31 13 5 2 0 3 80 7 627

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 33 38 19 4 0 5 0 76 4 20
2022 Non-shift worker 14 29 37 14 6 0 0 43 20 650
2020 Shift worker 6 28 40 14 7 0 5 36 21 18
2020 Non-shift worker 13 33 36 14 5 0 0 45 19 683
2019 Shift worker 28 39 29 4 0 0 0 67 4 25
2019 Non-shift worker 19 37 32 10 2 0 0 56 12 795
2018 Shift worker 24 39 32 5 0 0 0 63 5 20
2018 Non-shift worker 14 36 37 9 4 0 0 50 13 628

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 0 8 26 32 30 5 0 65 8 20
2022 Non-shift worker 9 17 39 20 15 0 0 35 26 650
2020 Shift worker 7 17 36 16 18 0 5 36 26 18
2020 Non-shift worker 10 20 37 23 10 0 0 33 30 686
2019 Shift worker 4 0 36 38 22 0 0 61 4 25
2019 Non-shift worker 6 17 34 27 16 0 0 43 23 790
2018 Shift worker 9 10 18 41 21 0 0 63 19 20
2018 Non-shift worker 6 14 40 27 13 0 0 40 20 624
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Shift worker 14 75 7 4 20
2022 Non-shift worker 12 74 13 2 650
2020 Shift worker 27 43 30 0 18
2020 Non-shift worker 16 64 19 1 686

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 44 56 75

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 60 5 4 0 0 5 26 94 0 20
2022 Non-shift worker 45 14 9 5 3 2 21 77 11 650
2020 Shift worker 39 35 0 0 7 5 14 92 8 18
2020 Non-shift worker 46 20 11 7 4 2 11 75 13 684
2019 Shift worker 56 20 7 3 0 0 13 88 4 25
2019 Non-shift worker 45 17 13 7 7 1 10 69 16 785
2018 Shift worker 47 10 6 0 10 7 20 78 14 20
2018 Non-shift worker 46 16 13 8 8 1 8 68 17 625

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Non-shift worker 19 29 14 10 17 1 9 54 30 75

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Non-shift worker 9 19 13 11 27 3 17 36 48 75
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