2022 Public Service Employee Survey Results by Theme for Social Sciences and Humanities Research Council by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 34 11 5 3 0 0 80 9 115
2022 Does not provide services to public 40 36 13 8 3 0 0 76 11 110
2020 Provides services to public 38 40 11 7 4 0 0 78 10 108
2020 Does not provide services to public 44 37 7 10 2 0 0 81 12 108
2019 Provides services to public 45 38 7 6 4 0 0 84 9 110
2019 Does not provide services to public 44 32 13 9 2 0 0 76 11 92
2018 Provides services to public 39 49 8 2 1 0 0 89 4 79
2018 Does not provide services to public 41 42 8 6 3 0 0 83 9 71

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 30 12 3 5 0 0 80 8 115
2022 Does not provide services to public 44 39 8 5 5 0 0 82 9 110
2020 Provides services to public 43 33 11 8 5 0 0 76 13 109
2020 Does not provide services to public 40 31 12 8 8 0 0 71 17 109
2019 Provides services to public 43 37 9 6 5 0 0 79 12 110
2019 Does not provide services to public 43 34 10 9 5 0 0 76 14 93
2018 Provides services to public 43 35 10 6 5 0 0 78 11 79
2018 Does not provide services to public 45 40 5 7 3 0 0 85 10 71

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 31 10 2 2 0 0 85 5 115
2022 Does not provide services to public 61 24 11 3 0 0 0 85 3 110
2020 Provides services to public 53 39 6 0 2 0 0 92 2 109
2020 Does not provide services to public 52 34 10 2 3 0 0 86 5 109
2019 Provides services to public 61 26 10 1 2 0 0 87 3 110
2019 Does not provide services to public 57 30 8 2 3 0 0 87 5 93
2018 Provides services to public 60 36 3 1 0 0 0 96 1 78
2018 Does not provide services to public 56 33 7 3 1 0 0 89 4 71

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 35 8 4 2 0 0 85 7 115
2022 Does not provide services to public 46 36 14 3 1 0 0 82 5 110
2020 Provides services to public 41 42 11 4 3 0 0 83 7 109
2020 Does not provide services to public 43 37 11 7 3 0 0 79 10 109
2019 Provides services to public 49 33 13 4 2 0 0 82 6 110
2019 Does not provide services to public 48 36 11 3 2 0 0 84 5 93
2018 Provides services to public 51 33 10 5 1 0 0 84 6 79
2018 Does not provide services to public 53 31 11 3 0 1 0 86 3 71

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 28 11 4 2 0 0 83 7 115
2022 Does not provide services to public 49 32 7 9 2 1 0 82 11 110
2020 Provides services to public 50 30 11 9 0 0 0 80 9 110
2020 Does not provide services to public 49 27 17 4 4 0 0 75 7 108
2019 Provides services to public 52 35 9 1 4 0 0 86 5 110
2019 Does not provide services to public 42 36 12 5 4 1 0 78 10 93
2018 Provides services to public 42 40 10 5 3 0 0 82 8 79
2018 Does not provide services to public 54 32 5 4 4 0 0 86 9 71

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 29 13 3 2 0 0 83 5 115
2022 Does not provide services to public 44 37 9 7 2 1 0 82 9 110
2020 Provides services to public 45 36 9 9 0 0 0 81 9 108
2020 Does not provide services to public 46 29 15 6 4 0 0 75 10 108
2019 Provides services to public 45 42 4 4 4 0 0 87 8 110
2019 Does not provide services to public 42 32 14 8 3 1 0 75 11 93
2018 Provides services to public 47 35 9 5 4 0 0 83 9 79
2018 Does not provide services to public 48 37 4 7 3 0 0 86 10 69

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 28 11 11 5 2 0 73 16 115
2022 Does not provide services to public 41 25 10 10 9 3 2 69 20 110
2020 Provides services to public 39 22 22 6 6 5 0 63 14 110
2020 Does not provide services to public 39 21 18 13 7 2 1 61 20 109
2019 Provides services to public 41 28 19 6 4 3 0 70 10 110
2019 Does not provide services to public 32 22 24 8 8 3 3 58 17 93
2018 Provides services to public 41 32 11 9 5 3 0 74 14 79
2018 Does not provide services to public 35 25 20 13 3 3 1 63 17 71
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 26 10 5 1 2 1 84 6 115
2022 Does not provide services to public 58 25 8 0 3 1 4 88 3 110
2020 Provides services to public 53 17 15 7 2 5 2 75 10 110
2020 Does not provide services to public 59 21 11 2 4 1 3 83 6 109
2019 Provides services to public 59 24 9 4 2 0 3 85 6 110
2019 Does not provide services to public 67 22 7 1 4 0 0 88 5 93

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 24 12 3 2 0 1 82 6 115
2022 Does not provide services to public 55 31 6 4 3 0 1 87 7 110
2020 Provides services to public 55 24 8 5 4 3 1 83 9 109
2020 Does not provide services to public 54 27 9 7 3 0 0 81 10 109
2019 Provides services to public 53 31 6 7 2 1 1 85 9 110
2019 Does not provide services to public 60 27 4 3 4 0 1 88 8 92
2018 Provides services to public 45 37 5 6 6 0 0 82 13 78
2018 Does not provide services to public 44 39 10 4 3 0 0 83 7 71

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 24 5 3 3 0 0 89 6 115
2022 Does not provide services to public 59 28 3 3 4 0 2 88 8 110
2020 Provides services to public 58 25 6 6 5 0 0 83 10 110
2020 Does not provide services to public 62 13 13 5 7 0 0 75 11 109
2019 Provides services to public 61 18 11 7 3 0 0 79 10 110
2019 Does not provide services to public 56 27 6 5 4 1 0 84 10 93
2018 Provides services to public 55 24 7 8 5 0 0 80 13 78
2018 Does not provide services to public 44 38 8 7 3 0 0 81 10 71

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 27 10 3 3 11 0 82 7 115
2022 Does not provide services to public 43 30 11 6 2 7 0 80 8 110
2020 Provides services to public 47 27 9 8 1 7 0 80 10 110
2020 Does not provide services to public 36 25 16 11 3 9 1 67 15 109
2019 Provides services to public 40 38 14 3 3 4 0 80 6 110
2019 Does not provide services to public 43 33 13 6 1 3 0 79 8 92
2018 Provides services to public 30 53 8 4 5 0 0 84 9 79
2018 Does not provide services to public 45 30 11 6 6 3 0 77 12 71

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 31 8 6 3 4 0 82 10 115
2022 Does not provide services to public 39 32 13 13 2 2 0 72 15 110
2020 Provides services to public 45 34 10 8 3 0 0 79 11 110
2020 Does not provide services to public 39 28 16 10 5 3 0 69 15 109
2019 Provides services to public 36 42 12 6 3 2 0 79 8 110
2019 Does not provide services to public 38 34 14 10 2 2 0 73 12 92
2018 Provides services to public 32 43 14 6 5 0 0 75 12 79
2018 Does not provide services to public 34 41 15 6 4 0 0 75 10 71

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 34 15 12 3 5 0 68 16 115
2022 Does not provide services to public 29 36 17 9 4 4 0 68 13 110
2020 Provides services to public 25 38 20 8 6 3 0 65 14 110
2020 Does not provide services to public 28 31 17 13 5 6 1 63 19 109
2019 Provides services to public 24 46 9 14 2 6 0 74 17 110
2019 Does not provide services to public 32 30 24 9 2 3 0 64 11 92
2018 Provides services to public 29 36 17 12 4 3 0 66 16 79
2018 Does not provide services to public 29 35 17 10 6 3 0 66 16 71

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 36 12 14 6 2 0 68 20 115
2022 Does not provide services to public 23 44 17 11 5 0 0 67 16 110
2020 Provides services to public 16 52 10 13 8 1 0 69 21 110
2020 Does not provide services to public 23 38 16 15 7 1 0 62 22 109
2019 Provides services to public 13 46 14 20 5 2 0 60 25 110
2019 Does not provide services to public 24 37 22 9 8 1 0 61 17 92
2018 Provides services to public 19 31 19 26 5 0 0 50 31 79
2018 Does not provide services to public 19 38 16 20 6 0 0 58 26 71
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 28 13 7 4 0 0 76 11 115
2022 Does not provide services to public 37 46 10 4 3 0 0 83 7 110
2020 Provides services to public 46 31 8 10 4 1 0 78 14 110
2020 Does not provide services to public 34 38 11 12 5 0 0 72 17 109
2019 Provides services to public 38 40 6 11 5 0 0 77 16 110
2019 Does not provide services to public 42 32 13 7 3 1 1 76 11 93
2018 Provides services to public 34 33 19 12 2 0 0 66 14 77
2018 Does not provide services to public 37 45 7 7 4 0 0 82 11 71

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 42 4 2 4 0 0 90 6 115
2022 Does not provide services to public 39 42 7 9 3 0 0 81 12 110
2020 Provides services to public 47 39 7 6 2 0 0 86 7 109
2020 Does not provide services to public 32 41 14 10 3 0 0 73 13 108
2019 Provides services to public 32 49 7 6 5 0 1 82 10 110
2019 Does not provide services to public 40 38 9 8 6 0 0 78 14 93
2018 Provides services to public 38 39 11 9 3 0 0 77 12 79
2018 Does not provide services to public 26 48 10 13 3 0 0 74 16 71

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 27 11 4 1 0 0 84 5 115
2022 Does not provide services to public 55 32 2 6 3 1 1 89 9 110
2020 Provides services to public 51 27 9 7 3 2 1 81 10 109
2020 Does not provide services to public 48 28 13 6 5 0 0 77 11 109
2019 Provides services to public 56 27 4 9 3 0 0 84 12 110
2019 Does not provide services to public 57 27 6 5 4 0 0 84 10 92
2018 Provides services to public 50 33 6 4 6 0 0 83 10 78
2018 Does not provide services to public 48 36 6 6 4 0 0 84 10 71

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 33 10 12 2 0 0 75 15 115
2022 Does not provide services to public 32 48 10 7 2 0 0 80 10 110
2020 Provides services to public 34 48 8 7 4 0 0 82 10 109
2020 Does not provide services to public 46 30 14 9 1 0 0 76 10 108
2019 Provides services to public 36 36 16 6 6 0 0 72 12 110
2019 Does not provide services to public 41 38 13 5 2 0 0 79 8 93
2018 Provides services to public 34 50 5 10 0 0 0 84 10 78
2018 Does not provide services to public 28 60 10 3 0 0 0 88 3 71

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 22 12 3 1 2 2 84 4 115
2022 Does not provide services to public 61 22 8 4 2 2 1 85 7 110
2020 Provides services to public 59 20 10 6 4 1 1 80 10 109
2020 Does not provide services to public 53 19 13 7 4 3 1 75 12 108

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 36 15 5 7 2 0 71 13 115
2022 Does not provide services to public 24 35 23 10 6 2 0 60 16 110
2020 Provides services to public 30 33 17 11 5 4 1 66 16 110
2020 Does not provide services to public 31 31 22 6 6 3 1 64 13 109
2019 Provides services to public 23 40 14 8 11 3 0 65 20 110
2019 Does not provide services to public 26 39 14 10 8 4 0 68 18 93
2018 Provides services to public 25 37 14 18 6 0 0 62 24 79
2018 Does not provide services to public 31 40 14 4 9 3 0 73 13 71

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 30 10 2 6 2 7 81 8 115
2022 Does not provide services to public 53 20 16 5 4 1 1 74 10 110
2020 Provides services to public 46 25 13 5 5 1 5 76 10 110
2020 Does not provide services to public 49 30 9 6 5 0 0 79 12 109
2019 Provides services to public 51 20 16 7 3 1 2 73 10 110
2019 Does not provide services to public 49 25 14 6 0 2 4 78 7 93

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 21 11 3 5 3 2 80 8 115
2022 Does not provide services to public 55 27 8 3 1 1 4 87 4 110
2020 Provides services to public 45 24 18 7 1 2 4 73 8 108
2020 Does not provide services to public 56 23 14 5 1 1 1 80 6 108
2019 Provides services to public 49 20 17 8 2 2 2 72 11 109
2019 Does not provide services to public 54 27 11 2 1 1 4 85 3 93

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 73 9 4 1 3 4 6 91 4 115
2022 Does not provide services to public 71 14 4 2 1 1 7 92 3 110
2020 Provides services to public 70 6 7 3 1 6 7 88 4 110
2020 Does not provide services to public 86 2 3 1 4 4 1 92 5 108
2019 Provides services to public 74 6 7 3 3 6 2 86 6 110
2019 Does not provide services to public 69 12 2 6 2 4 5 89 9 92

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 8 4 0 2 1 14 92 3 115
2022 Does not provide services to public 71 6 3 2 2 0 17 92 4 110
2020 Provides services to public 70 12 6 2 0 1 10 92 2 110
2020 Does not provide services to public 75 11 4 3 1 0 7 92 4 109
2019 Provides services to public 79 7 2 0 2 1 10 96 2 109
2019 Does not provide services to public 81 7 0 0 0 2 11 100 0 93

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 29 14 14 13 3 0 58 28 115
2022 Does not provide services to public 22 34 13 19 11 1 1 57 30 110
2020 Provides services to public 31 21 18 12 11 6 0 56 24 110
2020 Does not provide services to public 22 22 19 22 12 1 2 45 36 109
2019 Provides services to public 24 34 11 10 15 5 1 61 27 110
2019 Does not provide services to public 17 30 16 16 11 6 3 52 30 93
2018 Provides services to public 24 27 15 17 15 1 0 52 33 78
2018 Does not provide services to public 29 24 12 20 12 1 1 55 32 71

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 34 10 7 3 0 0 80 10 115
2022 Does not provide services to public 48 30 13 5 4 0 1 79 9 110
2020 Provides services to public 40 41 10 5 4 0 0 81 9 109
2020 Does not provide services to public 39 36 12 8 5 0 0 75 13 107
2019 Provides services to public 37 43 4 11 6 0 0 80 17 110
2019 Does not provide services to public 44 37 11 4 3 1 0 82 7 93
2018 Provides services to public 42 43 4 8 4 0 0 85 12 78
2018 Does not provide services to public 40 37 7 14 0 1 0 78 14 71

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 31 12 5 3 0 0 79 8 115
2022 Does not provide services to public 52 27 9 8 4 0 0 79 12 110
2020 Provides services to public 40 39 8 8 5 0 0 79 13 109
2020 Does not provide services to public 40 33 10 9 7 1 1 74 16 109
2019 Provides services to public 45 32 9 7 7 0 0 77 14 109
2019 Does not provide services to public 45 37 9 6 2 1 0 83 9 93
2018 Provides services to public 42 35 10 9 4 0 0 77 13 78
2018 Does not provide services to public 57 25 10 7 0 0 0 82 7 69

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 42 7 3 2 0 0 88 5 115
2022 Does not provide services to public 45 31 12 8 3 0 1 77 11 110
2020 Provides services to public 40 41 8 8 2 0 0 81 10 109
2020 Does not provide services to public 37 39 12 6 6 0 1 76 12 109
2019 Provides services to public 40 43 6 6 5 0 0 83 11 108
2019 Does not provide services to public 41 39 9 5 5 1 0 81 10 90
2018 Provides services to public 47 38 3 9 4 0 0 85 13 79
2018 Does not provide services to public 36 45 12 4 3 0 0 81 7 71

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 32 8 14 5 2 1 73 19 115
2022 Does not provide services to public 31 45 12 6 4 2 0 77 11 110
2020 Provides services to public 30 47 14 6 3 2 0 78 8 110
2020 Does not provide services to public 24 47 13 12 2 2 0 72 15 109
2019 Provides services to public 21 51 18 4 5 2 0 73 8 110
2019 Does not provide services to public 28 43 20 4 3 2 0 72 8 93
2018 Provides services to public 24 45 14 12 5 0 0 69 17 78
2018 Does not provide services to public 28 45 20 4 3 0 0 73 7 71

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 32 5 4 3 0 0 87 8 115
2022 Does not provide services to public 52 32 8 4 3 0 0 84 8 110
2020 Provides services to public 49 23 13 11 4 0 0 72 15 109
2020 Does not provide services to public 49 30 7 10 5 0 0 79 14 109
2019 Provides services to public 52 28 7 6 6 0 0 81 12 110
2019 Does not provide services to public 54 24 13 6 3 0 0 77 10 93
2018 Provides services to public 51 39 6 3 1 0 0 90 4 79
2018 Does not provide services to public 58 33 7 1 0 0 0 91 1 70

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 40 17 5 4 0 0 74 9 115
2022 Does not provide services to public 33 42 13 8 3 0 0 76 11 110
2020 Provides services to public 30 38 20 8 4 0 0 67 13 108
2020 Does not provide services to public 33 36 19 7 5 0 1 69 12 108
2019 Provides services to public 35 30 24 5 5 0 1 66 10 109
2019 Does not provide services to public 38 31 19 8 3 1 0 70 11 92
2018 Provides services to public 44 29 18 6 2 0 0 74 8 79
2018 Does not provide services to public 36 37 14 9 4 0 0 72 14 71

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 73 15 5 2 0 5 0 93 2 115
2022 Does not provide services to public 74 16 2 2 3 1 1 92 6 110

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 36 30 34 115
2022 Does not provide services to public 36 26 38 110
2020 Provides services to public 22 32 47 110
2020 Does not provide services to public 36 25 40 109
2019 Provides services to public 21 36 43 110
2019 Does not provide services to public 31 29 39 93
2018 Provides services to public 14 38 48 79
2018 Does not provide services to public 33 30 37 70

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 9 31 37 7 9 6 40
2022 Does not provide services to public 9 27 36 7 15 5 40
2020 Provides services to public 4 41 37 4 4 9 24
2020 Does not provide services to public 7 27 47 5 13 0 39
2019 Provides services to public 7 51 20 8 9 4 24
2019 Does not provide services to public 7 25 48 4 14 4 29
2018 Provides services to public 0 28 46 9 7 9 11
2018 Does not provide services to public 8 22 57 0 0 13 23
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 33 2 2 1 0 0 96 3 115
2022 Does not provide services to public 57 37 4 2 1 0 0 94 2 110
2020 Provides services to public 57 35 3 2 1 1 0 94 3 109
2020 Does not provide services to public 51 39 5 2 3 0 0 90 5 108
2019 Provides services to public 60 30 4 2 4 0 0 90 6 110
2019 Does not provide services to public 56 30 8 3 3 0 0 86 6 93
2018 Provides services to public 70 22 6 1 1 0 0 91 3 79
2018 Does not provide services to public 54 38 4 4 0 0 0 91 4 71

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 44 9 6 1 0 0 84 7 115
2022 Does not provide services to public 32 58 5 4 1 0 0 90 5 110
2020 Provides services to public 44 41 7 6 0 1 0 86 7 110
2020 Does not provide services to public 39 43 14 2 1 0 0 83 3 109
2019 Provides services to public 39 41 10 8 2 1 0 80 9 108
2019 Does not provide services to public 37 47 6 9 0 1 0 85 9 93
2018 Provides services to public 36 46 11 5 1 0 0 82 6 79
2018 Does not provide services to public 34 44 18 3 1 0 0 78 4 71

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 20 30 23 15 2 3 40 28 115
2022 Does not provide services to public 8 24 36 20 11 0 2 31 32 110
2020 Provides services to public 7 23 36 22 8 1 2 32 31 110
2020 Does not provide services to public 5 25 40 20 9 2 0 30 30 109
2019 Provides services to public 7 23 42 21 5 2 0 26 31 109
2019 Does not provide services to public 9 19 39 26 4 2 1 31 28 93
2018 Provides services to public 16 20 28 23 13 0 0 36 35 77
2018 Does not provide services to public 6 17 50 16 11 0 0 27 23 71

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 15 33 23 11 3 3 35 29 115
2022 Does not provide services to public 15 22 38 18 7 0 1 25 37 110
2020 Provides services to public 11 18 41 21 7 1 1 29 30 110
2020 Does not provide services to public 15 20 23 23 15 3 2 40 36 109
2019 Provides services to public 11 31 33 15 7 3 0 23 43 110
2019 Does not provide services to public 7 26 43 15 7 1 1 22 34 93
2018 Provides services to public 4 31 27 30 5 0 3 36 36 78
2018 Does not provide services to public 10 36 27 18 7 1 1 26 47 71

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 15 30 29 16 2 2 46 23 115
2022 Does not provide services to public 6 17 44 19 12 2 0 32 23 110
2020 Provides services to public 5 16 35 32 12 0 0 44 21 110
2020 Does not provide services to public 7 18 36 20 16 1 1 37 26 109
2019 Provides services to public 8 17 41 20 12 2 0 33 25 108
2019 Does not provide services to public 9 16 36 23 12 2 2 37 26 93
2018 Provides services to public 8 13 40 26 14 0 0 40 21 78
2018 Does not provide services to public 4 22 24 38 10 1 0 48 27 70

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 14 31 21 18 3 2 41 27 115
2022 Does not provide services to public 15 22 34 16 11 1 1 28 38 110
2020 Provides services to public 7 27 29 19 15 3 0 35 35 109
2020 Does not provide services to public 9 24 26 24 13 3 1 38 35 106
2019 Provides services to public 13 18 33 20 12 4 1 33 32 108
2019 Does not provide services to public 10 24 31 17 11 4 3 30 36 93
2018 Provides services to public 15 23 33 19 10 0 0 29 38 79
2018 Does not provide services to public 7 25 36 16 17 0 0 33 32 71

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 22 29 14 15 5 3 32 36 115
2022 Does not provide services to public 15 19 25 21 10 7 3 34 38 110
2020 Provides services to public 6 14 34 26 9 8 2 39 22 110
2020 Does not provide services to public 11 15 29 19 16 6 3 39 29 109
2019 Provides services to public 8 17 35 29 6 2 3 38 26 109
2019 Does not provide services to public 12 16 38 19 8 3 3 29 30 92
2018 Provides services to public 8 29 27 26 9 0 1 35 38 78
2018 Does not provide services to public 5 23 37 21 10 4 0 32 30 71

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 18 32 27 10 3 3 39 27 115
2022 Does not provide services to public 9 23 46 14 7 0 2 21 32 110
2020 Provides services to public 7 18 35 28 9 1 1 38 26 109
2020 Does not provide services to public 8 13 37 25 15 2 1 41 22 109
2019 Provides services to public 11 29 28 20 10 1 0 31 41 109
2019 Does not provide services to public 3 18 41 22 10 4 2 33 23 93
2018 Provides services to public 6 22 37 26 6 0 1 33 29 78
2018 Does not provide services to public 8 14 45 18 13 1 0 32 23 71

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 19 46 20 7 0 2 28 25 115
2022 Does not provide services to public 9 18 38 25 8 0 2 33 28 110
2020 Provides services to public 7 22 41 21 7 0 1 29 30 109
2020 Does not provide services to public 7 12 41 25 14 0 1 40 19 109
2019 Provides services to public 13 22 45 15 5 0 0 20 35 109
2019 Does not provide services to public 3 19 26 36 14 1 1 50 23 93

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 49 13 13 5 1 0 69 18 115
2022 Does not provide services to public 20 44 18 10 6 2 0 66 16 110
2020 Provides services to public 27 39 9 15 4 7 0 71 20 109
2020 Does not provide services to public 23 44 10 15 6 2 0 68 21 109
2019 Provides services to public 14 44 24 13 3 1 1 59 16 110
2019 Does not provide services to public 18 36 21 14 5 4 0 57 20 93

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 24 3 9 2 1 0 86 11 115
2022 Does not provide services to public 52 32 9 4 4 0 0 84 7 110
2020 Provides services to public 47 34 7 8 3 2 0 82 11 109
2020 Does not provide services to public 47 28 8 11 5 1 0 76 16 109
2019 Provides services to public 50 28 13 6 4 0 0 78 9 109
2019 Does not provide services to public 49 31 8 5 4 2 0 82 10 93
2018 Provides services to public 43 27 9 16 4 1 0 71 20 78
2018 Does not provide services to public 52 35 3 4 6 0 0 87 10 69

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 27 6 2 3 1 0 89 5 115
2022 Does not provide services to public 61 33 3 1 3 0 0 93 4 110
2020 Provides services to public 53 36 6 5 1 0 0 89 6 109
2020 Does not provide services to public 58 22 10 8 2 0 0 81 9 107
2019 Provides services to public 52 37 4 4 3 0 0 89 6 110
2019 Does not provide services to public 53 33 7 4 3 0 0 86 7 93
2018 Provides services to public 45 43 5 4 3 0 0 88 6 77
2018 Does not provide services to public 53 27 10 4 6 0 0 80 10 71

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 29 8 2 2 0 0 88 4 115
2022 Does not provide services to public 54 30 8 4 4 1 1 85 7 110
2020 Provides services to public 48 42 4 4 1 1 0 91 5 110
2020 Does not provide services to public 48 34 12 2 3 2 0 83 5 109
2019 Provides services to public 52 38 4 3 2 3 0 92 5 110
2019 Does not provide services to public 55 28 9 4 2 2 0 85 7 93
2018 Provides services to public 41 42 8 5 4 0 0 83 9 78
2018 Does not provide services to public 51 34 7 7 1 0 0 84 8 71

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 37 8 5 4 1 0 83 9 115
2022 Does not provide services to public 41 38 10 7 1 2 0 81 8 110
2020 Provides services to public 41 40 7 7 4 1 0 82 11 110
2020 Does not provide services to public 36 32 13 12 5 2 0 70 17 109
2019 Provides services to public 38 40 9 9 4 0 0 78 13 109
2019 Does not provide services to public 37 40 14 6 2 1 0 78 8 92
2018 Provides services to public 41 37 11 9 1 0 0 78 10 79
2018 Does not provide services to public 49 38 8 4 0 0 0 87 4 71

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 39 10 5 5 3 0 79 11 115
2022 Does not provide services to public 38 43 10 5 1 4 0 84 6 110
2020 Provides services to public 37 45 9 7 1 1 0 83 8 110
2020 Does not provide services to public 36 39 16 5 2 2 0 77 7 108
2019 Provides services to public 36 43 8 7 1 5 0 83 9 110
2019 Does not provide services to public 46 33 14 2 1 3 0 82 3 93
2018 Provides services to public 38 38 14 9 1 0 0 76 10 79
2018 Does not provide services to public 46 38 8 4 1 1 0 86 6 71

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 28 8 1 2 0 0 89 3 115
2022 Does not provide services to public 63 29 7 1 1 0 0 92 2 110
2020 Provides services to public 62 24 7 5 2 0 0 86 6 110
2020 Does not provide services to public 58 28 5 6 2 1 0 88 8 108
2019 Provides services to public 53 35 7 2 2 1 0 89 4 109
2019 Does not provide services to public 53 31 6 4 3 2 0 86 8 92
2018 Provides services to public 52 36 4 6 1 0 0 88 8 78
2018 Does not provide services to public 60 25 8 7 0 0 0 85 7 71

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 19 10 9 5 3 1 75 15 115
2022 Does not provide services to public 44 29 6 7 5 4 4 80 13 110

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 20 14 4 6 2 1 75 11 115
2022 Does not provide services to public 43 30 6 8 5 4 4 80 14 110

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 28 23 7 4 5 0 64 12 115
2022 Does not provide services to public 31 28 26 5 1 9 1 65 6 110
2020 Provides services to public 40 36 12 6 2 4 0 79 8 110
2020 Does not provide services to public 36 43 13 2 4 3 0 81 6 109

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 26 8 5 9 3 1 77 14 115
2022 Does not provide services to public 43 30 13 6 3 2 3 77 10 110
2020 Provides services to public 39 32 8 7 9 4 0 75 17 110
2020 Does not provide services to public 38 35 14 8 4 0 1 74 12 108

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 26 21 4 4 23 3 61 11 115
2022 Does not provide services to public 11 18 26 4 2 34 5 48 10 110

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 33 11 7 5 6 3 75 13 115
2022 Does not provide services to public 30 36 11 5 3 8 7 77 10 110
2020 Provides services to public 26 28 17 7 6 14 2 64 15 110
2020 Does not provide services to public 29 27 15 15 6 3 5 61 22 109
2019 Provides services to public 35 26 18 8 4 6 2 66 14 110
2019 Does not provide services to public 33 31 12 6 6 6 6 73 14 92
2018 Provides services to public 20 42 18 8 6 4 3 66 15 79
2018 Does not provide services to public 22 40 17 4 9 7 1 68 14 71

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 39 7 9 7 2 3 77 16 115
2022 Does not provide services to public 36 36 14 6 3 5 0 76 10 110
2020 Provides services to public 33 28 12 10 7 7 2 68 19 110
2020 Does not provide services to public 35 33 16 9 6 1 1 69 15 108
2019 Provides services to public 34 34 11 9 6 5 1 73 16 110
2019 Does not provide services to public 33 39 10 10 1 8 0 78 12 92
2018 Provides services to public 37 37 11 5 5 4 1 78 11 79
2018 Does not provide services to public 41 41 10 4 0 3 1 85 5 71

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 33 13 5 3 2 0 78 8 115
2022 Does not provide services to public 37 38 19 4 1 1 0 76 5 110
2020 Provides services to public 40 36 11 5 3 6 0 80 8 110
2020 Does not provide services to public 35 34 22 6 3 1 0 69 9 108
2019 Provides services to public 38 31 22 5 3 2 0 70 8 110
2019 Does not provide services to public 39 39 13 4 2 3 0 80 7 93
2018 Provides services to public 34 39 20 5 1 0 0 73 6 79
2018 Does not provide services to public 28 54 12 4 1 0 0 82 6 71

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 29 17 12 7 10 3 59 22 115
2022 Does not provide services to public 27 22 16 10 9 11 4 59 22 110
2020 Provides services to public 16 27 17 7 9 21 3 56 22 109
2020 Does not provide services to public 18 18 28 14 11 11 1 41 28 107
2019 Provides services to public 23 19 16 12 8 19 2 54 26 110
2019 Does not provide services to public 22 20 15 12 15 15 1 50 32 93
2018 Provides services to public 15 30 23 15 9 6 1 49 26 79
2018 Does not provide services to public 16 27 15 19 7 14 1 51 31 70

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 49 4 6 3 0 0 87 10 115
2022 Does not provide services to public 46 41 2 7 4 0 0 87 11 110
2020 Provides services to public 36 48 4 11 2 0 0 83 13 109
2020 Does not provide services to public 42 46 4 5 4 0 0 88 8 109

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 35 9 7 4 0 3 79 11 115
2022 Does not provide services to public 46 28 8 8 5 3 2 78 13 110
2020 Provides services to public 28 49 9 10 3 0 1 78 13 109
2020 Does not provide services to public 31 47 13 9 1 0 0 77 10 108
2019 Provides services to public 50 32 7 7 3 0 0 82 10 110
2019 Does not provide services to public 50 30 10 10 0 0 0 81 10 93

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 31 8 6 3 0 0 83 9 115
2022 Does not provide services to public 47 38 5 7 2 0 0 85 10 110
2020 Provides services to public 41 40 10 7 2 0 0 81 9 109
2020 Does not provide services to public 46 34 13 6 2 0 0 80 8 106
2019 Provides services to public 52 34 7 5 3 0 0 85 7 110
2019 Does not provide services to public 54 34 9 3 0 0 0 88 3 93

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 15 2 6 1 1 0 90 7 115
2022 Does not provide services to public 71 18 2 3 4 1 0 91 7 110
2020 Provides services to public 74 15 4 3 3 0 1 91 6 109
2020 Does not provide services to public 72 17 4 4 2 1 1 91 6 109

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 90 6 2 0 1 0 0 96 1 115
2022 Does not provide services to public 86 13 1 0 0 0 1 99 0 110
2019 Provides services to public 90 8 2 0 0 0 0 98 0 110
2019 Does not provide services to public 86 7 6 1 0 0 0 93 1 93

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 22 9 2 1 1 0 88 3 115
2022 Does not provide services to public 60 25 13 2 0 0 0 85 2 110
2020 Provides services to public 73 19 3 5 0 0 0 93 5 109
2020 Does not provide services to public 58 25 13 2 1 1 0 84 3 109
2019 Provides services to public 62 22 13 1 1 0 1 85 2 110
2019 Does not provide services to public 60 26 10 3 0 1 0 87 3 92

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 115
2022 Does not provide services to public 15 85 110
2020 Provides services to public 8 92 110
2020 Does not provide services to public 13 87 108
2019 Provides services to public 22 78 110
2019 Does not provide services to public 16 84 93
2018 Provides services to public 19 81 79
2018 Does not provide services to public 16 84 71

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 57 43 15
2022 Does not provide services to public 54 46 15
2019 Provides services to public 54 46 24
2019 Does not provide services to public 60 40 15

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 15
2022 Does not provide services to public 35 65 15
2019 Provides services to public 41 59 24
2019 Does not provide services to public 47 53 15
2018 Provides services to public 54 46 15
2018 Does not provide services to public 45 55 11

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 15
2022 Does not provide services to public 11 89 15

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 15
2018 Provides services to public 0 100 15
2018 Does not provide services to public 0 100 11

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 15
2022 Does not provide services to public 0 100 15

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 15
2022 Does not provide services to public 0 100 15

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 0 100 15
2018 Provides services to public 0 100 15
2018 Does not provide services to public 0 100 11

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 15
2022 Does not provide services to public 52 48 15

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 15
2022 Does not provide services to public 41 59 15
2019 Provides services to public 29 71 24
2019 Does not provide services to public 40 60 15

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 50 50 15
2022 Does not provide services to public 17 83 15
2019 Provides services to public 21 79 24
2019 Does not provide services to public 47 53 15

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 49 51 15
2022 Does not provide services to public 30 70 15

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 15
2022 Does not provide services to public 23 77 15
2019 Provides services to public 25 75 24
2019 Does not provide services to public 40 60 15

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 15
2022 Does not provide services to public 46 54 15
2019 Provides services to public 62 38 24
2019 Does not provide services to public 40 60 15

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 15
2022 Does not provide services to public 6 94 15
2019 Provides services to public 25 75 24
2019 Does not provide services to public 40 60 15

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 15
2019 Provides services to public 0 100 24
2019 Does not provide services to public 0 100 15
2018 Provides services to public 0 100 15
2018 Does not provide services to public 0 100 11

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 13 87 15
2018 Provides services to public 0 100 15
2018 Does not provide services to public 0 100 11

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 0 100 15

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 15
2022 Does not provide services to public 35 65 15
2019 Provides services to public 25 75 24
2019 Does not provide services to public 40 60 15

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 15
2022 Does not provide services to public 11 89 15
2018 Provides services to public 40 60 15
2018 Does not provide services to public 0 100 11

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 15
2022 Does not provide services to public 6 94 15
2018 Provides services to public 34 66 15
2018 Does not provide services to public 0 100 11

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 15
2022 Does not provide services to public 70 30 15
2019 Provides services to public 67 33 24
2019 Does not provide services to public 60 40 15

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 15
2022 Does not provide services to public 23 77 15

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 15
2022 Does not provide services to public 5 95 15

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 12 88 15

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 15
2022 Does not provide services to public 17 83 15
2019 Provides services to public 30 70 24
2019 Does not provide services to public 0 100 15

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 0 100 15
2018 Provides services to public 0 100 15
2018 Does not provide services to public 0 100 11

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 6 94 15

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 15
2022 Does not provide services to public 0 100 15

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 15
2022 Does not provide services to public 18 82 15

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 10
2022 Does not provide services to public 30 70 15

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 37 63 15

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 17 83 15

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 6 94 15

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 17 83 15

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 10
2022 Does not provide services to public 24 76 15

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 10
2022 Does not provide services to public 11 89 15

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 10
2022 Does not provide services to public 0 100 15

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 10
2022 Does not provide services to public 5 95 15

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10
2022 Does not provide services to public 23 77 15

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 10
2022 Does not provide services to public 0 100 15

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 10
2022 Does not provide services to public 17 83 15

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 15

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 10
2022 Does not provide services to public 53 47 15

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 15

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 0 100 15

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 14 16 7 3 30 17 52 19 115
2022 Does not provide services to public 8 20 14 4 7 35 11 53 21 110
2020 Provides services to public 17 13 20 10 5 29 6 46 23 109
2020 Does not provide services to public 15 15 18 9 8 27 8 46 26 109
2019 Provides services to public 18 20 15 16 4 20 6 52 27 110
2019 Does not provide services to public 11 17 16 10 4 33 9 48 24 93
2018 Provides services to public 8 29 19 12 9 21 4 48 27 79
2018 Does not provide services to public 12 23 16 9 7 31 3 53 24 70

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 28 19 3 3 11 2 71 7 115
2022 Does not provide services to public 27 45 14 3 3 6 2 78 7 110
2020 Provides services to public 28 34 17 10 1 9 2 69 13 109
2020 Does not provide services to public 31 30 18 9 5 8 0 66 15 109
2019 Provides services to public 32 32 15 9 3 8 1 70 13 110
2019 Does not provide services to public 31 29 20 3 3 12 1 69 8 93
2018 Provides services to public 27 35 14 14 4 5 1 66 19 79
2018 Does not provide services to public 34 33 22 3 1 7 0 72 5 70

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 115
2022 Does not provide services to public 10 90 110
2019 Provides services to public 8 92 109
2019 Does not provide services to public 8 92 93

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 29 71 10

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 73 27 10

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 19 81 10

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 28 72 10

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 10

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 10

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 28 72 10

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 28 72 10

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 19 81 10

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 10

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 62 38 10

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 10

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 10

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 10

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 26 74 10

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 26 74 10

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 72 28 10

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 16 15 6 5 32 13 53 20 115
2022 Does not provide services to public 14 15 16 3 4 40 8 55 15 110
2020 Provides services to public 14 18 20 7 4 34 4 51 18 110
2020 Does not provide services to public 18 13 21 5 5 34 5 50 16 108
2019 Provides services to public 18 15 19 7 6 29 7 51 20 109
2019 Does not provide services to public 14 14 23 1 3 35 10 51 8 93
2018 Provides services to public 17 24 23 4 4 23 5 57 11 78
2018 Does not provide services to public 14 15 20 6 4 37 4 49 17 71

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 29 14 9 2 10 3 71 13 115
2022 Does not provide services to public 30 38 16 2 3 9 1 76 6 110
2020 Provides services to public 27 35 15 11 1 12 0 70 14 110
2020 Does not provide services to public 34 33 18 8 3 5 0 70 11 109
2019 Provides services to public 36 32 14 6 3 9 1 75 9 109
2019 Does not provide services to public 36 36 13 3 2 10 0 80 6 93
2018 Provides services to public 33 29 20 7 3 8 0 67 11 79
2018 Does not provide services to public 32 37 17 1 4 8 0 75 6 71

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 115
2022 Does not provide services to public 11 89 110
2020 Provides services to public 15 85 108
2020 Does not provide services to public 11 89 109
2019 Provides services to public 19 81 110
2019 Does not provide services to public 13 87 93

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 54 46 20
2022 Does not provide services to public 69 31 10
2020 Provides services to public 56 44 16
2020 Does not provide services to public 91 9 12

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 86 14 20
2022 Does not provide services to public 78 22 10
2020 Provides services to public 88 13 16
2020 Does not provide services to public 83 17 12
2019 Provides services to public 90 10 21
2019 Does not provide services to public 100 0 12

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 22 19 11 6 5 0 63 17 20
2022 Does not provide services to public 47 30 0 10 0 0 13 88 12 10
2020 Provides services to public 29 50 0 21 0 0 0 79 21 14
2020 Does not provide services to public 31 49 10 10 0 0 0 79 10 10
2019 Provides services to public 63 11 5 21 0 0 0 74 21 19
2019 Does not provide services to public 63 37 0 0 0 0 0 100 0 11

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 36 4 2 1 2 3 93 3 115
2022 Does not provide services to public 54 28 6 3 3 3 3 87 7 110
2020 Provides services to public 56 30 5 4 1 3 2 90 5 109
2020 Does not provide services to public 52 33 4 4 2 3 3 90 6 108

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 44 13 6 0 37 30
2022 Does not provide services to public 51 28 4 0 17 30

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 30
2022 Does not provide services to public 50 50 30

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 30
2022 Does not provide services to public 55 45 30

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 73 27 30
2022 Does not provide services to public 71 29 30

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 64 36 30
2022 Does not provide services to public 72 28 30

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 30
2022 Does not provide services to public 26 74 30

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 45 55 30
2022 Does not provide services to public 46 54 30

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 30
2022 Does not provide services to public 10 90 30

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 30
2022 Does not provide services to public 8 92 30

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 30
2022 Does not provide services to public 11 89 30

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 30
2022 Does not provide services to public 24 76 30

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 30
2022 Does not provide services to public 33 67 30

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 30
2022 Does not provide services to public 7 93 30

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 30
2022 Does not provide services to public 3 97 30

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 83 14 0 0 3 0 0 97 3 30
2022 Does not provide services to public 85 8 3 0 0 0 4 97 0 30

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 0 32 3 27 37 0 0 65 32 30
2022 Does not provide services to public 0 17 24 23 33 3 0 58 18 30

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 0 38 16 19 18 9 0 41 41 30
2022 Does not provide services to public 8 25 17 19 21 11 0 45 36 30
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 26 10 2 3 0 1 84 6 115
2022 Does not provide services to public 60 27 5 4 3 0 1 87 7 110
2020 Provides services to public 56 26 9 3 6 0 1 82 8 110
2020 Does not provide services to public 56 24 7 7 4 1 1 82 11 109

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 2 5 8 7 46 5 26 77 11 115
2022 Does not provide services to public 2 2 10 11 40 5 30 79 6 110

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 48 10 10 4 3 0 75 14 115
2022 Does not provide services to public 34 34 23 7 1 1 0 69 8 110
2020 Provides services to public 36 42 14 4 3 2 0 80 7 109
2020 Does not provide services to public 38 40 9 8 3 2 0 80 11 108
2019 Provides services to public 38 39 10 6 3 3 1 80 9 110
2019 Does not provide services to public 35 45 11 2 2 4 1 84 5 92
2018 Provides services to public 37 47 10 4 1 0 0 84 5 78
2018 Does not provide services to public 49 37 13 0 0 1 0 87 0 71

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 12 35 34 13 6 115
2022 Does not provide services to public 4 36 38 18 5 110

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 24 8 2 2 3 0 88 4 115
2022 Does not provide services to public 62 22 9 4 3 0 1 84 7 110
2020 Provides services to public 57 26 11 1 3 3 0 85 4 109
2020 Does not provide services to public 52 23 16 3 4 1 1 77 7 108

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 19 10 9 7 0 1 73 17 115
2022 Does not provide services to public 53 23 6 10 8 0 1 76 18 110
2020 Provides services to public 46 27 9 8 8 2 0 75 16 108
2020 Does not provide services to public 40 26 8 16 9 1 0 66 26 107

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 41 12 7 3 2 0 77 10 115
2022 Does not provide services to public 33 41 14 7 3 1 0 75 11 110
2020 Provides services to public 37 37 11 10 3 2 0 76 13 110
2020 Does not provide services to public 34 32 20 7 8 0 0 65 15 107
2019 Provides services to public 35 33 18 9 3 2 0 70 12 110
2019 Does not provide services to public 28 39 14 9 9 1 1 68 18 93
2018 Provides services to public 28 38 19 12 4 0 0 66 15 79
2018 Does not provide services to public 41 37 12 3 6 1 0 79 9 71

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 49 16 11 0 0 0 73 11 35
2022 Does not provide services to public 18 62 8 10 3 0 0 80 13 40
2020 Provides services to public 16 54 9 17 0 0 3 73 18 31
2020 Does not provide services to public 17 48 18 14 3 0 0 65 17 38
2019 Provides services to public 23 56 4 7 7 0 4 82 15 30
2019 Does not provide services to public 27 35 16 10 3 6 3 69 14 32

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 33 13 5 4 1 3 77 9 115
2022 Does not provide services to public 42 27 13 8 6 0 3 72 14 110
2020 Provides services to public 52 21 11 11 3 0 2 75 14 110
2020 Does not provide services to public 49 29 15 4 2 1 1 80 6 109
2019 Provides services to public 46 31 14 2 6 1 1 78 8 109
2019 Does not provide services to public 42 24 18 9 5 2 0 67 14 93
2018 Provides services to public 39 38 18 3 3 0 0 77 5 79
2018 Does not provide services to public 47 34 14 1 3 0 1 81 4 71

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 29 21 23 16 0 0 39 39 115
2022 Does not provide services to public 13 24 31 19 13 0 0 37 32 110
2020 Provides services to public 15 26 27 12 19 0 0 41 31 110
2020 Does not provide services to public 18 25 29 16 12 1 0 43 28 108
2019 Provides services to public 8 33 34 14 12 0 0 41 26 110
2019 Does not provide services to public 20 28 25 14 12 1 0 49 26 93
2018 Provides services to public 10 30 32 15 13 0 0 40 28 79
2018 Does not provide services to public 13 23 31 25 9 0 0 36 33 71

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 32 24 11 8 0 1 56 19 115
2022 Does not provide services to public 20 31 28 12 9 0 0 51 21 110
2020 Provides services to public 25 33 20 13 8 0 0 58 22 110
2020 Does not provide services to public 23 31 25 12 9 1 0 54 20 109
2019 Provides services to public 18 32 22 19 8 0 1 50 28 109
2019 Does not provide services to public 26 31 19 15 7 1 1 58 22 93
2018 Provides services to public 19 33 24 18 5 0 0 52 23 78
2018 Does not provide services to public 19 29 25 19 9 0 0 47 27 70

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 23 23 16 19 1 1 40 36 115
2022 Does not provide services to public 14 23 23 24 15 0 0 37 40 110
2020 Provides services to public 17 29 29 14 11 0 0 46 25 110
2020 Does not provide services to public 23 20 18 21 14 2 1 45 36 109
2019 Provides services to public 14 24 28 22 11 0 1 39 33 109
2019 Does not provide services to public 19 25 20 20 13 1 1 45 34 93
2018 Provides services to public 18 26 22 16 18 0 0 44 35 78
2018 Does not provide services to public 15 26 24 27 9 0 0 40 35 70

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 19 18 11 5 0 5 65 16 115
2022 Does not provide services to public 38 33 9 8 11 0 1 72 19 110
2020 Provides services to public 41 28 16 7 5 0 2 71 12 110
2020 Does not provide services to public 38 28 17 10 5 2 1 68 15 109
2019 Provides services to public 44 33 13 5 4 0 2 78 8 108
2019 Does not provide services to public 50 24 12 4 5 2 2 78 10 92
2018 Provides services to public 49 24 15 6 3 0 3 75 9 78
2018 Does not provide services to public 42 26 17 8 3 1 3 71 11 71

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 37 22 12 7 0 0 59 20 115
2022 Does not provide services to public 32 28 17 13 10 0 0 60 23 110
2020 Provides services to public 25 27 20 20 8 0 0 52 28 110
2020 Does not provide services to public 26 34 16 15 9 1 0 60 24 109
2019 Provides services to public 30 33 24 9 4 0 0 63 13 109
2019 Does not provide services to public 32 27 18 9 11 3 0 61 20 93
2018 Provides services to public 35 34 12 12 6 0 0 70 18 79
2018 Does not provide services to public 30 35 24 8 3 0 0 65 11 71

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 37 15 6 7 1 1 71 14 115
2022 Does not provide services to public 29 32 25 9 4 0 0 62 13 110
2020 Provides services to public 31 41 12 10 6 0 0 72 16 110
2020 Does not provide services to public 33 36 18 8 3 1 1 71 11 109
2019 Provides services to public 27 41 20 9 2 0 1 69 11 110
2019 Does not provide services to public 28 42 20 2 2 3 2 74 5 93
2018 Provides services to public 29 35 28 5 3 0 0 64 8 79
2018 Does not provide services to public 31 30 28 7 3 2 0 61 11 68

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 44 18 5 10 0 0 67 15 115
2022 Does not provide services to public 24 36 25 5 11 0 0 60 15 110
2020 Provides services to public 29 35 21 10 4 0 1 65 14 109
2020 Does not provide services to public 27 33 16 19 4 1 1 61 23 109
2019 Provides services to public 24 31 26 17 3 0 0 54 20 110
2019 Does not provide services to public 24 35 24 7 5 3 1 61 14 93
2018 Provides services to public 18 38 26 14 4 0 0 56 18 79
2018 Does not provide services to public 20 35 29 8 7 0 0 56 16 69

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 32 8 9 5 0 1 78 14 115
2022 Does not provide services to public 29 41 16 11 4 0 0 70 14 110
2020 Provides services to public 31 36 17 6 6 0 2 69 13 110
2020 Does not provide services to public 31 34 19 11 4 0 1 66 15 109
2019 Provides services to public 37 25 23 11 3 0 1 63 14 110
2019 Does not provide services to public 28 39 14 15 3 1 0 68 19 93
2018 Provides services to public 33 25 25 12 4 0 1 59 16 79
2018 Does not provide services to public 23 35 23 10 9 0 0 58 19 69

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 24 13 5 3 0 0 79 8 115
2022 Does not provide services to public 49 28 13 7 3 0 1 77 9 110
2020 Provides services to public 47 30 13 5 4 0 2 78 9 108
2020 Does not provide services to public 47 25 12 11 4 1 1 72 15 109
2019 Provides services to public 54 24 8 6 6 0 1 79 13 110
2019 Does not provide services to public 48 24 11 12 2 3 0 74 14 93

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 32 12 6 4 0 0 78 10 115
2022 Does not provide services to public 41 33 14 5 2 2 2 77 8 110
2020 Provides services to public 18 29 30 17 6 0 0 47 23 109
2020 Does not provide services to public 24 34 28 9 4 1 0 58 13 109

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 36 13 9 6 0 0 72 15 115
2022 Does not provide services to public 32 36 24 4 4 0 1 68 8 110
2020 Provides services to public 24 35 23 8 9 0 0 59 18 110
2020 Does not provide services to public 25 41 21 6 5 1 0 67 12 109
2019 Provides services to public 35 35 18 12 1 0 0 69 13 110
2019 Does not provide services to public 27 35 28 6 1 2 0 64 8 92
2018 Provides services to public 28 41 22 7 3 0 0 68 10 79
2018 Does not provide services to public 19 42 29 7 3 0 0 61 10 69

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 19 12 5 2 0 5 79 8 115
2022 Does not provide services to public 60 14 9 4 5 2 6 80 10 110
2020 Provides services to public 44 32 14 6 3 0 2 77 9 108
2020 Does not provide services to public 45 34 11 8 0 1 2 81 8 109
2019 Provides services to public 68 24 4 2 3 0 0 92 5 109
2019 Does not provide services to public 59 19 14 3 0 4 1 82 3 93
2018 Provides services to public 60 28 8 1 3 0 0 88 4 78
2018 Does not provide services to public 66 19 11 1 0 1 1 87 2 69

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 34 28 8 3 0 0 62 10 115
2022 Does not provide services to public 30 36 20 9 5 0 0 66 15 110
2020 Provides services to public 20 39 24 12 5 0 1 59 16 110
2020 Does not provide services to public 26 43 23 6 2 0 0 70 8 109

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 13 4 2 2 1 13 91 5 115
2022 Does not provide services to public 65 7 8 4 0 1 15 86 5 110
2020 Provides services to public 64 23 5 2 2 0 5 91 4 110
2020 Does not provide services to public 67 17 3 3 0 1 10 94 3 109
2019 Provides services to public 74 9 6 0 4 0 7 90 4 109
2019 Does not provide services to public 69 11 4 0 0 2 13 95 0 92
2018 Provides services to public 75 14 4 1 0 1 4 95 1 78
2018 Does not provide services to public 83 11 3 0 0 1 1 97 0 69

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 11 6 1 2 1 8 90 4 115
2022 Does not provide services to public 74 11 2 4 3 1 5 90 8 110
2020 Provides services to public 77 6 3 1 4 1 7 91 5 110
2020 Does not provide services to public 73 9 5 4 2 1 6 89 6 107
2019 Provides services to public 66 18 7 2 5 0 2 86 7 109
2019 Does not provide services to public 66 13 8 3 7 1 2 82 10 92
2018 Provides services to public 58 28 4 4 3 1 3 89 7 78
2018 Does not provide services to public 71 7 14 3 3 0 1 79 6 69

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 29 4 3 0 0 4 93 3 115
2022 Does not provide services to public 65 24 5 1 1 0 3 93 2 110
2020 Provides services to public 71 20 3 2 0 1 3 94 2 109
2020 Does not provide services to public 55 27 11 5 0 1 2 84 5 108
2019 Provides services to public 55 29 7 4 4 0 1 85 8 109
2019 Does not provide services to public 52 26 11 5 3 1 2 80 9 93
2018 Provides services to public 47 33 10 5 3 0 3 82 8 79
2018 Does not provide services to public 43 30 18 5 3 0 0 73 8 70

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 20 3 3 2 0 3 92 5 115
2022 Does not provide services to public 70 18 5 2 3 1 2 90 5 110
2020 Provides services to public 67 16 4 4 6 1 3 86 11 110
2020 Does not provide services to public 60 22 5 6 4 1 2 85 11 109
2019 Provides services to public 57 24 12 3 4 0 1 81 7 109
2019 Does not provide services to public 61 21 8 3 3 1 2 85 7 92
2018 Provides services to public 56 24 12 4 3 0 1 82 7 78
2018 Does not provide services to public 55 21 15 4 4 0 0 76 9 70

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 13 4 2 0 2 18 93 2 115
2022 Does not provide services to public 62 13 3 0 2 1 19 93 2 110
2020 Provides services to public 66 9 4 3 0 1 18 92 3 110
2020 Does not provide services to public 59 13 4 3 2 1 19 90 6 109
2019 Provides services to public 55 13 6 1 1 0 25 90 2 109
2019 Does not provide services to public 55 15 6 2 0 1 20 90 3 93
2018 Provides services to public 48 14 4 1 0 1 32 93 2 79
2018 Does not provide services to public 53 8 8 1 0 0 29 86 2 70

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 20 12 2 0 0 4 85 3 115
2022 Does not provide services to public 74 14 3 2 1 0 6 93 3 110
2020 Provides services to public 66 22 7 2 0 1 2 90 2 110
2020 Does not provide services to public 74 17 4 2 0 2 2 94 2 109
2019 Provides services to public 54 25 14 5 1 0 2 80 6 107
2019 Does not provide services to public 49 32 7 2 2 2 6 88 4 93
2018 Provides services to public 50 34 9 3 0 0 4 88 3 79
2018 Does not provide services to public 63 21 8 3 1 0 3 87 5 70

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 14 8 6 6 0 2 80 12 115
2022 Does not provide services to public 74 10 7 4 4 0 2 85 8 110
2020 Provides services to public 69 17 5 3 4 1 2 89 7 110
2020 Does not provide services to public 58 14 11 8 4 3 1 75 13 109
2019 Provides services to public 72 16 4 4 4 0 2 89 7 109
2019 Does not provide services to public 59 12 5 6 13 1 3 74 20 93
2018 Provides services to public 64 18 5 4 3 0 6 88 7 79
2018 Does not provide services to public 63 16 8 4 6 0 3 81 10 70

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 25 11 2 4 2 3 82 6 115
2022 Does not provide services to public 57 21 16 4 1 0 2 79 5 110
2020 Provides services to public 46 26 13 10 3 0 3 73 13 110
2020 Does not provide services to public 47 32 11 4 4 1 2 81 8 109
2019 Provides services to public 58 22 9 5 4 0 2 81 9 109
2019 Does not provide services to public 63 20 9 1 2 2 2 88 3 93
2018 Provides services to public 46 37 10 6 0 0 0 83 6 79
2018 Does not provide services to public 58 22 14 4 0 0 1 81 4 70

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 36 34 15 4 0 0 47 19 115
2022 Does not provide services to public 5 31 42 18 4 0 0 36 22 110
2020 Provides services to public 7 40 30 13 9 0 0 47 23 109
2020 Does not provide services to public 13 35 32 16 5 0 0 48 20 109
2019 Provides services to public 14 34 30 17 4 0 0 48 22 110
2019 Does not provide services to public 13 41 27 14 5 0 0 54 20 92
2018 Provides services to public 15 43 29 10 3 0 0 58 13 78
2018 Does not provide services to public 8 31 46 10 3 0 1 40 13 71

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 20 46 22 5 0 0 27 28 115
2022 Does not provide services to public 7 19 47 19 7 0 0 27 26 110
2020 Provides services to public 13 22 36 24 6 0 0 29 35 110
2020 Does not provide services to public 11 18 38 23 9 0 0 33 29 109
2019 Provides services to public 8 24 34 26 8 0 0 34 32 109
2019 Does not provide services to public 8 23 31 24 14 0 0 38 30 92
2018 Provides services to public 5 19 41 29 6 0 0 35 24 79
2018 Does not provide services to public 4 20 42 25 7 0 1 33 25 71
Top of page

Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 13 67 17 3 115
2022 Does not provide services to public 12 71 17 0 110
2020 Provides services to public 12 65 23 0 110
2020 Does not provide services to public 14 62 21 4 109

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 63 37 15
2022 Does not provide services to public 62 38 15
2020 Provides services to public 63 37 13
2020 Does not provide services to public 68 32 16

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 11 10 3 2 4 20 80 6 115
2022 Does not provide services to public 50 7 11 3 3 4 22 77 8 110
2020 Provides services to public 49 17 8 3 2 4 18 84 6 110
2020 Does not provide services to public 52 16 13 4 3 3 10 78 7 109
2019 Provides services to public 57 15 8 4 5 0 10 80 11 110
2019 Does not provide services to public 61 10 10 8 3 1 8 78 12 93
2018 Provides services to public 44 12 17 6 5 1 14 67 14 79
2018 Does not provide services to public 52 18 11 7 3 0 9 77 11 71

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 28 5 41 13 0 7 36 58 15
2022 Does not provide services to public 41 12 19 21 6 0 0 54 27 15
2020 Provides services to public 34 23 17 17 9 0 0 57 26 12
2020 Does not provide services to public 14 34 0 32 7 0 14 55 45 16

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 0 22 6 13 28 0 30 31 59 15
2022 Does not provide services to public 22 20 13 14 19 0 13 48 37 15
2020 Provides services to public 24 16 21 16 8 8 8 47 28 13
2020 Does not provide services to public 12 17 12 25 7 0 27 39 44 16
Date modified: