2022 Public Service Employee Survey Results by Theme for Canadian Security Intelligence Service by Question 102. Are you currently a shift worker?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 23 34 16 17 9 0 0 58 27
2022 Non-shift worker 36 37 10 10 7 0 0 73 17
2020 Shift worker 31 43 9 10 8 0 0 74 18
2020 Non-shift worker 30 40 12 11 6 0 0 71 17

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 16 31 19 20 14 0 0 47 34
2022 Non-shift worker 25 34 14 13 14 0 0 60 26
2020 Shift worker 23 36 20 10 11 0 0 59 21
2020 Non-shift worker 23 34 16 16 10 0 0 58 26

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 30 12 3 5 0 0 80 8
2022 Non-shift worker 51 34 9 4 3 0 0 84 7
2020 Shift worker 62 23 11 1 3 0 0 85 4
2020 Non-shift worker 51 32 9 5 2 0 0 84 7

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 33 19 9 5 0 0 67 14
2022 Non-shift worker 36 39 13 8 5 0 0 75 13
2020 Shift worker 48 30 15 4 4 0 0 78 8
2020 Non-shift worker 35 40 13 8 4 0 0 76 11

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 19 23 9 17 30 2 0 43 48
2022 Non-shift worker 17 25 16 21 21 0 0 42 42
2020 Shift worker 20 41 18 9 11 1 0 62 20
2020 Non-shift worker 21 26 20 19 13 0 0 47 32

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 14 22 14 28 22 0 0 36 50
2022 Non-shift worker 17 28 15 21 19 0 0 45 40
2020 Shift worker 21 41 16 11 10 0 0 63 21
2020 Non-shift worker 20 31 18 19 12 0 0 50 31

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 14 19 16 22 27 0 3 34 50
2022 Non-shift worker 22 23 14 17 19 3 0 47 38
2020 Shift worker 25 25 24 10 11 5 0 53 22
2020 Non-shift worker 23 20 19 20 14 3 0 45 36
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 28 9 3 16 0 9 69 21
2022 Non-shift worker 58 26 8 3 3 1 2 87 5
2020 Shift worker 31 31 16 6 8 0 8 68 15
2020 Non-shift worker 54 27 11 4 2 1 2 83 6

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 36 6 9 9 0 2 75 19
2022 Non-shift worker 47 30 9 8 5 1 1 78 13
2020 Shift worker 48 33 6 8 6 0 0 80 14
2020 Non-shift worker 44 30 11 9 5 0 0 75 14

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 27 13 6 11 0 0 70 17
2022 Non-shift worker 51 26 10 7 7 0 0 77 13
2020 Shift worker 41 33 9 6 10 0 1 75 16
2020 Non-shift worker 47 28 11 8 6 0 1 76 13

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 14 30 14 23 11 8 0 47 37
2022 Non-shift worker 18 29 17 15 16 5 0 50 33
2020 Shift worker 19 26 25 16 10 4 0 47 27
2020 Non-shift worker 20 28 18 17 12 4 0 51 30

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 12 20 11 16 36 5 0 34 54
2022 Non-shift worker 14 24 15 19 27 1 0 39 46
2020 Shift worker 11 31 21 21 15 0 0 43 36
2020 Non-shift worker 15 26 16 20 21 1 0 42 42

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 12 14 20 17 34 2 0 27 52
2022 Non-shift worker 8 19 17 22 31 2 0 28 55
2020 Shift worker 8 21 31 19 19 3 0 29 38
2020 Non-shift worker 10 21 18 24 25 2 0 31 50

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 12 9 19 30 28 2 0 22 59
2022 Non-shift worker 9 21 17 23 29 1 0 31 53
2020 Shift worker 8 27 21 26 18 1 0 35 44
2020 Non-shift worker 12 24 18 24 21 1 0 36 46
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 9 42 14 17 17 0 0 52 34
2022 Non-shift worker 24 30 14 17 15 0 0 54 32
2020 Shift worker 24 33 19 18 8 0 0 56 25
2020 Non-shift worker 22 34 16 16 12 0 0 55 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 23 42 22 5 8 0 0 66 12
2022 Non-shift worker 22 43 12 15 9 0 0 65 24
2020 Shift worker 29 49 11 6 4 0 0 78 10
2020 Non-shift worker 25 39 15 15 6 0 0 64 21

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 35 35 10 10 8 2 2 72 18
2022 Non-shift worker 41 32 10 10 6 0 1 73 16
2020 Shift worker 45 29 5 10 11 0 0 74 21
2020 Non-shift worker 41 30 12 9 6 0 1 72 15

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 19 45 9 11 16 0 0 64 27
2022 Non-shift worker 20 34 11 20 13 0 0 55 34
2020 Shift worker 34 36 10 13 6 0 1 71 19
2020 Non-shift worker 26 36 14 17 7 0 0 62 25

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 22 12 2 9 2 3 75 12
2022 Non-shift worker 53 23 11 5 5 1 1 78 11
2020 Shift worker 51 24 13 1 9 3 0 77 10
2020 Non-shift worker 50 22 13 6 6 2 1 74 12

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 11 25 19 22 24 0 0 36 45
2022 Non-shift worker 12 23 14 22 27 1 0 36 50
2020 Shift worker 15 33 24 16 10 3 0 49 27
2020 Non-shift worker 12 23 18 24 22 1 0 35 47

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 30 13 5 3 2 5 78 8
2022 Non-shift worker 40 25 15 7 8 1 4 68 16
2020 Shift worker 54 27 14 4 0 0 1 82 4
2020 Non-shift worker 49 22 14 6 5 0 4 74 11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 25 22 16 11 19 3 5 51 32
2022 Non-shift worker 39 23 18 8 7 1 4 65 16
2020 Shift worker 42 25 19 6 4 1 3 70 11
2020 Non-shift worker 41 24 18 8 5 1 4 68 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 14 11 3 5 3 5 80 8
2022 Non-shift worker 67 12 5 3 4 3 6 87 7
2020 Shift worker 72 8 9 1 4 1 5 85 5
2020 Non-shift worker 68 12 7 3 3 3 4 86 7

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 9 6 2 2 3 19 88 4
2022 Non-shift worker 70 8 3 3 2 2 13 91 6
2020 Shift worker 70 15 3 4 3 0 6 91 7
2020 Non-shift worker 72 9 5 2 3 2 9 90 5

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 11 28 8 19 34 0 0 39 53
2022 Non-shift worker 17 29 8 20 24 1 1 47 45
2020 Shift worker 11 25 23 16 21 1 3 38 39
2020 Non-shift worker 13 24 15 22 24 1 1 37 48

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 14 39 11 23 11 2 0 54 35
2022 Non-shift worker 28 39 13 11 9 0 0 68 20
2020 Shift worker 20 39 21 14 6 0 0 59 20
2020 Non-shift worker 27 38 14 14 7 0 0 65 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 22 34 12 20 11 0 0 56 31
2022 Non-shift worker 34 37 11 10 7 0 0 71 18
2020 Shift worker 28 39 21 6 6 0 0 66 13
2020 Non-shift worker 31 34 15 12 7 0 0 65 20

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 20 27 20 20 13 0 0 47 33
2022 Non-shift worker 28 34 16 12 9 0 0 62 22
2020 Shift worker 25 43 15 11 4 0 1 69 15
2020 Non-shift worker 22 39 17 15 6 1 0 62 21

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 45 19 14 16 0 0 52 30
2022 Non-shift worker 19 39 18 13 8 2 0 59 22
2020 Shift worker 6 43 29 15 4 4 0 51 19
2020 Non-shift worker 17 39 20 15 5 3 0 58 21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 30 34 8 12 16 0 0 64 28
2022 Non-shift worker 37 33 9 12 8 0 0 71 20
2020 Shift worker 35 38 10 13 5 0 0 73 18
2020 Non-shift worker 34 33 11 13 8 0 0 67 21

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 27 17 9 0 0 12 70 11
2022 Non-shift worker 29 31 17 13 9 0 1 61 22
2020 Shift worker 51 34 10 1 3 0 1 86 4
2020 Non-shift worker 35 32 17 9 7 0 0 68 16

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 17 3 8 14 0 23 67 29
2022 Non-shift worker 61 23 7 3 3 2 2 87 6

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Shift worker 52 22 27
2022 Non-shift worker 44 24 32
2020 Shift worker 29 45 26
2020 Non-shift worker 38 25 36

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Shift worker 3 43 33 15 0 6
2022 Non-shift worker 9 43 31 10 1 5
2020 Shift worker 9 48 22 17 0 4
2020 Non-shift worker 12 37 37 9 0 5
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 31 45 13 6 5 0 0 77 11
2022 Non-shift worker 39 40 7 8 6 0 0 79 14
2020 Shift worker 34 45 14 8 0 0 0 79 8
2020 Non-shift worker 41 37 11 7 4 0 0 78 11

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 12 31 20 16 19 0 2 44 35
2022 Non-shift worker 18 36 15 17 14 0 0 54 31
2020 Shift worker 19 47 18 11 4 0 1 67 15
2020 Non-shift worker 23 40 16 12 8 0 0 63 20

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 17 25 34 9 8 0 6 18 45
2022 Non-shift worker 14 26 38 13 6 1 2 20 41
2020 Shift worker 8 23 31 26 6 1 5 35 32
2020 Non-shift worker 12 27 33 21 6 0 1 26 40

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 29 40 18 2 5 0 8 7 74
2022 Non-shift worker 27 27 27 11 6 0 2 17 55
2020 Shift worker 23 29 30 8 6 1 4 14 54
2020 Non-shift worker 33 24 25 12 6 1 1 18 57

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 5 8 20 30 11 0 27 55 17
2022 Non-shift worker 8 14 33 30 13 1 2 44 22
2020 Shift worker 5 4 14 39 28 0 10 75 10
2020 Non-shift worker 6 14 32 34 12 1 1 47 20

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 19 17 6 5 2 11 13 68
2022 Non-shift worker 38 26 19 9 6 1 2 16 65
2020 Shift worker 10 29 27 19 10 0 5 31 41
2020 Non-shift worker 24 23 27 15 9 1 1 24 48

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 36 30 17 3 6 2 6 10 71
2022 Non-shift worker 36 27 20 9 5 2 2 14 65
2020 Shift worker 13 14 29 23 18 0 3 42 28
2020 Non-shift worker 18 22 27 21 10 1 2 31 41

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 22 28 27 12 5 0 6 18 53
2022 Non-shift worker 30 25 26 9 5 1 2 15 58
2020 Shift worker 8 26 25 21 14 3 4 37 36
2020 Non-shift worker 28 26 25 14 5 1 1 19 56

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 36 19 34 5 5 0 2 10 56
2022 Non-shift worker 16 22 32 19 9 1 2 29 39
2020 Shift worker 19 36 23 15 5 0 3 21 56
2020 Non-shift worker 10 19 32 26 13 0 1 39 29

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 16 13 37 29 0 0 22 65
2022 Non-shift worker 5 17 14 28 35 1 0 22 63
2020 Shift worker 8 28 29 19 15 3 0 36 35
2020 Non-shift worker 7 21 17 31 23 1 0 28 55

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 38 3 11 14 0 0 72 25
2022 Non-shift worker 51 26 6 9 6 0 0 78 16
2020 Shift worker 31 34 13 13 10 0 0 65 23
2020 Non-shift worker 46 30 10 8 6 0 0 76 14

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 38 6 6 9 0 0 78 16
2022 Non-shift worker 55 30 6 6 3 0 0 85 9
2020 Shift worker 40 36 5 10 9 0 0 76 19
2020 Non-shift worker 51 33 7 7 2 0 0 84 9

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 36 39 11 8 5 2 0 76 13
2022 Non-shift worker 49 34 8 5 3 1 0 84 8
2020 Shift worker 38 35 16 6 4 1 0 73 10
2020 Non-shift worker 45 38 9 6 3 1 0 83 8

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 23 42 12 14 6 2 0 67 21
2022 Non-shift worker 22 38 17 13 8 1 0 61 21
2020 Shift worker 19 45 19 10 5 3 0 65 15
2020 Non-shift worker 22 40 18 14 5 1 0 63 19

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 22 39 19 8 3 6 3 67 12
2022 Non-shift worker 28 40 13 9 4 5 1 72 15
2020 Shift worker 25 43 23 3 4 3 0 70 6
2020 Non-shift worker 30 39 16 8 4 3 0 70 13

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 30 45 11 6 8 0 0 75 14
2022 Non-shift worker 35 36 10 12 7 0 0 71 19
2020 Shift worker 31 39 16 9 4 1 0 71 13
2020 Non-shift worker 39 37 12 8 4 0 0 76 12

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 28 9 8 8 3 5 73 17
2022 Non-shift worker 46 27 10 6 4 4 3 78 12

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 25 8 6 11 2 5 73 18
2022 Non-shift worker 45 26 10 7 4 5 3 77 11

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 25 16 28 13 5 14 0 47 20
2022 Non-shift worker 24 28 27 7 3 9 1 58 12
2020 Shift worker 25 37 19 8 4 8 0 67 12
2020 Non-shift worker 28 35 19 8 4 6 0 68 13

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 34 8 11 8 3 2 72 20
2022 Non-shift worker 36 35 10 7 5 4 3 77 13
2020 Shift worker 30 40 8 13 4 4 3 75 17
2020 Non-shift worker 37 34 12 8 5 2 1 74 14

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 9 17 17 3 8 36 9 49 20
2022 Non-shift worker 6 12 24 6 7 39 5 33 23

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 2 2 10 10 63 12 0 6 83

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 19 27 12 14 27 2 0 46 41
2022 Non-shift worker 28 31 14 12 10 3 3 62 23
2020 Shift worker 23 28 16 10 19 5 0 53 30
2020 Non-shift worker 26 32 16 12 9 4 2 61 22

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 14 47 19 8 9 3 0 63 18
2022 Non-shift worker 19 36 16 15 10 4 1 57 26
2020 Shift worker 18 36 15 19 5 6 1 58 26
2020 Non-shift worker 25 38 16 11 7 2 1 65 18

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 14 36 22 13 14 0 2 51 27
2022 Non-shift worker 19 36 21 14 9 1 0 55 23
2020 Shift worker 16 41 24 13 4 3 0 59 17
2020 Non-shift worker 23 38 21 12 6 1 0 61 18

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 17 19 14 14 30 6 0 38 47
2022 Non-shift worker 13 22 17 18 20 8 1 39 42
2020 Shift worker 11 24 18 20 20 8 0 38 43
2020 Non-shift worker 16 23 16 21 18 6 1 42 41

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 11 25 6 28 30 0 0 36 58
2022 Non-shift worker 13 39 6 25 18 0 0 52 42
2020 Shift worker 21 44 5 26 4 0 0 65 30
2020 Non-shift worker 23 39 7 20 10 0 0 62 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 22 41 6 19 11 0 2 64 30
2022 Non-shift worker 37 36 7 13 8 0 0 73 21
2020 Shift worker 24 40 14 18 4 0 1 65 22
2020 Non-shift worker 43 35 7 12 4 0 0 78 16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 24 33 3 21 19 0 0 57 40
2022 Non-shift worker 36 34 11 12 7 0 0 71 18
2020 Shift worker 23 45 11 16 5 0 0 68 21
2020 Non-shift worker 32 36 13 12 7 0 0 68 19

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 27 6 2 5 2 3 87 7
2022 Non-shift worker 64 22 5 4 3 1 1 88 7
2020 Shift worker 71 20 4 1 3 0 1 92 4
2020 Non-shift worker 67 20 6 4 2 1 1 88 6

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 81 8 2 0 5 2 3 93 5
2022 Non-shift worker 78 11 3 2 3 0 2 91 6

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 20 12 3 2 8 8 80 6
2022 Non-shift worker 35 32 16 6 3 5 2 72 10
2020 Shift worker 34 25 11 8 8 11 4 69 18
2020 Non-shift worker 39 30 17 6 2 3 1 72 9

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 19 81
2022 Non-shift worker 15 85
2020 Shift worker 11 89
2020 Non-shift worker 13 87

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 42 58
2022 Non-shift worker 51 49

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 83 17
2022 Non-shift worker 63 37

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 9 91

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 0 100

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 4 96

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 4 96

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 1 99

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 42 58
2022 Non-shift worker 38 62

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 58 42
2022 Non-shift worker 38 62

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 17 83
2022 Non-shift worker 44 56

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 33 67
2022 Non-shift worker 38 62

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 25 75
2022 Non-shift worker 38 62

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 33 67
2022 Non-shift worker 53 47

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 25 75
2022 Non-shift worker 41 59

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 1 99

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 17 83
2022 Non-shift worker 6 94

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92
2022 Non-shift worker 9 91

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 58 42
2022 Non-shift worker 49 51

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 42 58
2022 Non-shift worker 22 78

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92
2022 Non-shift worker 14 86

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 50 50
2022 Non-shift worker 62 38

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 42 58
2022 Non-shift worker 36 64

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 18 82

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 6 94

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 20 80

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 8 92

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 17 83
2022 Non-shift worker 10 90

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92
2022 Non-shift worker 14 86

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 33 67
2022 Non-shift worker 22 78

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92
2022 Non-shift worker 6 94

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 25 75
2022 Non-shift worker 19 81

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92
2022 Non-shift worker 5 95

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 8 92

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 17 83
2022 Non-shift worker 9 91

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 9 91

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 23 77

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 17 83
2022 Non-shift worker 11 89

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92
2022 Non-shift worker 10 90

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 33 67
2022 Non-shift worker 37 63

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92
2022 Non-shift worker 10 90

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 75 25
2022 Non-shift worker 49 51

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 1 99

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 58 42
2022 Non-shift worker 60 40

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 2 98

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100
2022 Non-shift worker 13 87

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 12 14 8 8 23 28 6 40 48
2022 Non-shift worker 8 14 15 12 15 28 7 34 42
2020 Shift worker 10 14 16 5 16 34 5 39 35
2020 Non-shift worker 11 17 20 14 12 22 4 38 35

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 12 37 14 14 11 9 2 56 28
2022 Non-shift worker 19 33 17 12 10 9 1 57 24
2020 Shift worker 22 33 15 11 11 8 0 59 25
2020 Non-shift worker 22 33 20 12 8 5 0 58 21

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92
2022 Non-shift worker 10 90

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 36 64

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 76 24

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 28 72

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 32 68

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 18 82

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 35 65

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 51 49

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 23 77

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 46 54

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 68 32

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 11 17 16 6 13 25 13 45 30
2022 Non-shift worker 10 14 20 9 8 34 5 39 29
2020 Shift worker 13 19 19 6 8 30 6 49 22
2020 Non-shift worker 13 18 23 9 7 26 4 44 24

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 16 33 17 5 13 16 2 58 21
2022 Non-shift worker 19 33 18 12 6 9 2 59 21
2020 Shift worker 23 35 19 11 4 9 0 63 16
2020 Non-shift worker 23 32 21 9 6 8 0 60 17

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 6 94
2022 Non-shift worker 13 87
2020 Shift worker 9 91
2020 Non-shift worker 10 90

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 55 45

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 71 29

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 39 30 8 16 6 1 0 70 22

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 33 41 3 6 3 3 11 85 11
2022 Non-shift worker 47 32 8 5 2 3 3 84 8
2020 Shift worker 28 31 15 11 6 1 8 64 19
2020 Non-shift worker 43 33 11 5 3 3 2 81 8

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Non-shift worker 4 3 17 68 8

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 41 59
2022 Non-shift worker 97 3

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 31 9 3 3 5 0 48 79 15
2022 Non-shift worker 39 12 4 1 5 1 38 82 11

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 14 6 6 17 5 45 47 41
2022 Non-shift worker 10 12 11 7 15 3 42 40 40

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 8 23 8 3 17 8 33 34 53
2022 Non-shift worker 10 21 12 9 14 6 28 35 47
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 31 3 8 5 0 2 84 13
2022 Non-shift worker 57 26 7 6 4 0 0 83 10
2020 Shift worker 34 44 3 14 5 1 0 78 19
2020 Non-shift worker 43 33 10 8 5 0 0 77 14

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 5 8 11 2 41 2 33 64 19
2022 Non-shift worker 3 7 14 7 40 5 25 67 14

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 16 45 16 14 9 0 0 61 24
2022 Non-shift worker 21 46 15 11 5 2 0 68 16
2020 Shift worker 24 48 14 8 4 4 0 74 12
2020 Non-shift worker 27 46 16 7 3 1 0 74 10

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Shift worker 14 25 39 17 5
2022 Non-shift worker 12 29 36 18 5

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 33 3 5 8 0 2 84 13
2022 Non-shift worker 56 25 9 4 3 3 1 84 6
2020 Shift worker 41 35 10 8 5 1 0 77 13
2020 Non-shift worker 44 30 13 6 4 3 1 77 10

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 28 9 8 8 0 2 75 16
2022 Non-shift worker 48 25 9 9 8 1 0 74 17
2020 Shift worker 29 41 8 10 10 3 0 72 21
2020 Non-shift worker 32 33 12 12 9 1 0 66 21

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 11 37 20 16 14 0 2 49 30
2022 Non-shift worker 16 34 16 19 14 1 0 50 33
2020 Shift worker 24 29 19 14 13 3 0 54 27
2020 Non-shift worker 17 31 21 17 13 1 0 49 30

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 20 49 12 14 3 1 0 70 18
2020 Shift worker 8 42 33 17 0 0 0 50 17
2020 Non-shift worker 22 47 12 13 5 0 1 70 18

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 13 24 14 29 21 0 0 37 49
2022 Non-shift worker 25 23 19 14 18 0 1 48 33
2020 Shift worker 29 32 19 11 9 0 0 61 20
2020 Non-shift worker 38 27 16 11 7 0 1 65 19

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 35 21 21 11 6 0 5 59 19
2022 Non-shift worker 14 24 26 17 18 0 0 38 36
2020 Shift worker 39 33 19 9 0 0 1 72 9
2020 Non-shift worker 21 29 25 14 11 0 0 50 25

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 19 17 3 6 0 14 69 11
2022 Non-shift worker 25 34 22 11 7 0 1 59 19
2020 Shift worker 56 28 9 3 0 0 5 88 3
2020 Non-shift worker 32 36 18 10 4 0 0 69 14

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 3 11 22 20 44 0 0 14 64
2022 Non-shift worker 8 13 20 20 39 0 0 21 59
2020 Shift worker 28 30 20 18 5 0 0 58 23
2020 Non-shift worker 19 20 23 22 16 0 0 39 38

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 20 14 9 11 0 6 63 22
2022 Non-shift worker 44 26 13 6 6 0 6 73 12
2020 Shift worker 54 27 11 5 0 0 3 83 5
2020 Non-shift worker 52 24 12 5 3 0 3 79 9

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 31 22 22 8 16 0 2 54 24
2022 Non-shift worker 27 27 20 12 13 0 1 54 25
2020 Shift worker 38 29 18 11 4 0 1 67 15
2020 Non-shift worker 27 29 22 11 10 0 0 57 21

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 28 22 20 14 16 0 0 50 30
2022 Non-shift worker 23 31 21 12 12 0 1 54 24
2020 Shift worker 23 38 20 11 6 0 1 62 18
2020 Non-shift worker 22 27 24 15 10 0 1 50 26

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 31 30 17 5 17 0 0 61 22
2022 Non-shift worker 16 29 24 16 13 1 1 46 29
2020 Shift worker 23 39 22 10 5 0 1 63 15
2020 Non-shift worker 19 30 26 16 8 0 1 50 24

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 30 31 16 8 12 0 3 63 21
2022 Non-shift worker 21 30 21 13 13 1 1 53 26
2020 Shift worker 24 38 19 11 6 0 1 63 18
2020 Non-shift worker 25 29 22 14 10 0 0 54 24

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 23 22 27 8 19 2 0 46 27
2022 Non-shift worker 31 27 17 11 14 1 1 59 25
2020 Shift worker 25 27 20 18 9 1 0 53 27
2020 Non-shift worker 32 24 20 12 11 0 0 57 23

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 37 11 5 3 0 2 81 8
2022 Non-shift worker 48 28 12 6 5 1 1 77 12
2020 Shift worker 39 32 18 5 4 0 3 73 9
2020 Non-shift worker 41 30 16 8 4 0 1 71 12

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 27 14 5 3 0 2 78 8
2022 Non-shift worker 28 31 20 12 8 1 0 59 21
2020 Shift worker 44 35 15 3 1 0 1 81 4
2020 Non-shift worker 29 34 21 10 6 0 0 63 16

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 27 22 3 8 0 2 67 11
2022 Non-shift worker 45 25 15 7 6 0 2 72 13
2020 Shift worker 30 25 32 9 3 0 1 56 12
2020 Non-shift worker 37 25 19 9 9 0 1 63 18

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 33 28 19 6 9 0 5 64 16
2022 Non-shift worker 35 31 17 9 8 0 1 67 16
2020 Shift worker 32 29 25 8 4 0 3 62 12
2020 Non-shift worker 48 25 14 6 5 0 2 74 12

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 14 3 2 2 0 19 92 4
2022 Non-shift worker 70 12 4 2 2 0 10 91 5
2020 Shift worker 60 23 9 3 1 1 3 87 4
2020 Non-shift worker 70 12 6 3 2 0 6 88 5

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 62 14 9 6 5 0 3 79 11
2022 Non-shift worker 66 15 6 4 4 1 4 85 9
2020 Shift worker 71 10 10 3 4 1 1 83 6
2020 Non-shift worker 68 14 9 3 3 0 2 84 7

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 63 22 5 3 5 0 3 87 8
2022 Non-shift worker 60 25 8 3 3 0 2 86 5
2020 Shift worker 58 23 8 5 6 0 0 81 11
2020 Non-shift worker 63 22 9 3 2 0 1 86 5

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 28 13 6 6 2 0 74 13
2022 Non-shift worker 54 21 11 5 7 0 2 77 12
2020 Shift worker 51 23 13 3 11 0 0 73 14
2020 Non-shift worker 55 19 14 6 5 0 1 75 12

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 11 0 0 3 0 41 95 5
2022 Non-shift worker 54 13 5 2 2 0 24 89 4
2020 Shift worker 66 8 4 0 0 0 23 95 0
2020 Non-shift worker 57 11 5 2 1 0 23 89 4

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 13 6 2 5 2 16 85 8
2022 Non-shift worker 69 16 5 2 2 0 6 90 4
2020 Shift worker 66 24 5 3 0 0 3 92 3
2020 Non-shift worker 75 13 6 2 0 0 5 92 2

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 69 14 5 5 2 0 6 88 7
2022 Non-shift worker 82 10 3 1 1 0 3 95 2
2020 Shift worker 78 13 5 1 3 0 1 91 4
2020 Non-shift worker 81 12 3 1 1 0 1 95 2

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 23 9 0 2 0 8 88 2
2022 Non-shift worker 56 25 10 3 2 0 3 84 6
2020 Shift worker 59 24 15 3 0 0 0 83 3
2020 Non-shift worker 54 28 12 4 1 0 1 83 5

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 11 25 42 14 8 0 0 36 22
2022 Non-shift worker 8 27 40 17 8 0 0 34 25
2020 Shift worker 13 36 39 9 3 1 0 49 11
2020 Non-shift worker 10 29 37 18 5 0 0 39 24

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 9 22 31 23 14 0 0 37 31
2022 Non-shift worker 13 24 39 17 8 0 0 24 37
2020 Shift worker 5 20 31 33 11 0 0 44 25
2020 Non-shift worker 14 24 37 17 7 0 0 24 38
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Shift worker 30 55 14 2
2022 Non-shift worker 21 61 17 2
2020 Shift worker 15 56 28 1
2020 Non-shift worker 19 61 18 1

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 47 53
2022 Non-shift worker 43 57
2020 Shift worker 42 58
2020 Non-shift worker 62 38

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 14 6 3 2 5 27 84 7
2022 Non-shift worker 49 12 6 2 3 3 24 85 6
2020 Shift worker 46 16 9 6 3 3 18 78 11
2020 Non-shift worker 57 15 8 5 2 1 12 82 8

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 10 21 5 11 42 0 10 35 59
2022 Non-shift worker 14 22 13 15 31 2 3 38 48
2020 Shift worker 25 17 25 8 25 0 0 42 33
2020 Non-shift worker 24 28 12 19 13 1 3 54 34

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 10 21 21 0 32 0 16 38 37
2022 Non-shift worker 11 19 11 14 27 1 17 36 51
2020 Shift worker 8 33 17 17 17 0 8 45 36
2020 Non-shift worker 20 23 11 13 14 1 17 53 34
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