2022 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 41 5 6 3 0 0 86 9 65
2022 Does not provide services to public 46 33 12 5 4 0 0 79 9 245
2020 Provides services to public 38 41 11 6 3 0 0 80 9 115
2020 Does not provide services to public 40 40 9 9 2 0 0 80 11 274
2019 Provides services to public 48 35 11 4 1 0 0 84 5 114
2019 Does not provide services to public 40 44 6 6 3 0 0 84 9 236
2018 Provides services to public 36 41 14 6 3 0 0 77 9 84
2018 Does not provide services to public 36 48 7 5 4 0 0 84 9 165

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 25 10 7 9 0 0 74 16 65
2022 Does not provide services to public 47 36 8 5 4 0 0 83 9 245
2020 Provides services to public 43 32 9 9 6 0 0 76 15 115
2020 Does not provide services to public 44 36 10 7 3 0 0 80 10 273
2019 Provides services to public 49 30 11 8 2 0 0 79 10 114
2019 Does not provide services to public 43 37 8 6 5 0 0 81 11 234
2018 Provides services to public 42 35 12 7 3 0 0 77 11 86
2018 Does not provide services to public 40 41 8 8 4 0 0 81 11 167

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 29 8 8 0 0 0 84 8 65
2022 Does not provide services to public 48 35 11 3 2 0 0 83 5 245
2020 Provides services to public 53 33 10 3 2 0 0 86 5 112
2020 Does not provide services to public 51 33 10 5 1 0 0 85 6 274
2019 Provides services to public 54 31 10 4 1 0 0 85 4 113
2019 Does not provide services to public 49 32 11 4 3 0 0 82 7 234
2018 Provides services to public 49 34 11 2 3 0 0 83 6 86
2018 Does not provide services to public 44 43 9 1 2 0 0 87 4 165

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 35 7 9 2 1 0 83 11 65
2022 Does not provide services to public 46 37 8 6 2 0 0 84 9 245
2020 Provides services to public 37 42 12 6 2 0 0 80 8 115
2020 Does not provide services to public 47 37 9 5 1 0 0 84 6 274
2019 Provides services to public 51 36 10 1 2 0 0 87 3 114
2019 Does not provide services to public 46 41 6 5 2 0 0 87 7 236
2018 Provides services to public 46 37 9 6 2 0 0 83 8 86
2018 Does not provide services to public 39 47 7 4 2 1 0 87 7 166

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 27 11 14 6 0 0 69 20 65
2022 Does not provide services to public 51 28 15 3 2 0 0 80 6 245
2020 Provides services to public 48 30 13 5 4 1 0 78 9 114
2020 Does not provide services to public 56 27 10 7 1 0 0 83 8 272
2019 Provides services to public 52 27 14 7 1 0 0 78 8 114
2019 Does not provide services to public 53 33 6 4 3 1 0 87 6 234
2018 Provides services to public 52 30 11 6 1 0 0 82 7 85
2018 Does not provide services to public 52 31 8 5 4 0 0 83 9 167

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 26 10 17 6 0 0 67 23 65
2022 Does not provide services to public 48 33 8 8 2 0 0 82 11 245
2020 Provides services to public 44 34 10 8 4 1 0 78 12 112
2020 Does not provide services to public 54 30 8 7 1 0 0 84 8 273
2019 Provides services to public 53 26 13 7 1 0 0 79 8 114
2019 Does not provide services to public 51 35 8 3 2 0 0 87 5 236
2018 Provides services to public 45 34 15 5 2 0 0 78 7 86
2018 Does not provide services to public 49 35 7 6 2 1 1 85 8 165

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 19 18 17 8 5 0 55 26 65
2022 Does not provide services to public 41 20 17 12 6 3 0 64 18 245
2020 Provides services to public 40 26 12 12 4 5 0 70 18 114
2020 Does not provide services to public 45 21 17 9 4 3 0 68 14 274
2019 Provides services to public 48 23 17 7 3 3 0 73 10 114
2019 Does not provide services to public 43 21 17 10 4 5 0 67 14 235
2018 Provides services to public 46 25 9 13 6 1 0 72 19 86
2018 Does not provide services to public 52 18 13 7 7 3 1 73 14 167
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 23 8 6 2 0 2 83 8 65
2022 Does not provide services to public 58 27 7 5 0 1 2 87 5 245
2020 Provides services to public 56 27 7 4 3 1 2 86 7 114
2020 Does not provide services to public 61 23 8 5 1 1 2 86 6 273
2019 Provides services to public 56 25 9 3 1 2 4 86 4 114
2019 Does not provide services to public 58 23 9 5 2 1 2 84 7 236

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 23 8 8 6 2 0 78 14 65
2022 Does not provide services to public 59 27 7 5 1 0 0 86 7 245
2020 Provides services to public 56 31 6 4 3 0 0 87 7 114
2020 Does not provide services to public 59 22 11 5 2 0 1 81 8 272
2019 Provides services to public 59 23 7 8 2 1 0 83 10 113
2019 Does not provide services to public 52 27 10 8 2 0 0 80 10 234
2018 Provides services to public 44 39 7 6 5 0 0 83 10 86
2018 Does not provide services to public 49 28 12 8 3 1 0 77 11 166

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 24 5 6 8 2 0 81 14 65
2022 Does not provide services to public 63 21 8 6 2 0 0 84 8 245
2020 Provides services to public 67 17 5 5 4 1 0 85 10 115
2020 Does not provide services to public 65 20 7 5 2 0 0 85 7 274
2019 Provides services to public 61 26 8 4 1 1 0 87 5 114
2019 Does not provide services to public 58 26 6 6 3 0 0 84 9 235
2018 Provides services to public 51 32 5 8 5 0 0 83 12 86
2018 Does not provide services to public 56 25 9 5 5 1 0 81 10 168

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 34 13 17 5 3 0 64 22 65
2022 Does not provide services to public 41 29 11 9 3 7 0 75 13 240
2020 Provides services to public 45 26 10 6 4 9 1 78 11 115
2020 Does not provide services to public 49 28 9 7 1 6 0 82 8 274
2019 Provides services to public 47 31 11 4 2 5 1 83 6 114
2019 Does not provide services to public 44 33 12 3 2 6 0 82 5 233
2018 Provides services to public 52 25 12 7 1 3 0 79 8 85
2018 Does not provide services to public 49 33 8 4 4 2 0 83 8 167

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 37 18 14 11 0 0 57 25 65
2022 Does not provide services to public 37 31 11 13 4 3 0 70 18 240
2020 Provides services to public 38 29 17 10 3 3 1 69 13 115
2020 Does not provide services to public 45 31 12 10 2 1 0 77 12 274
2019 Provides services to public 39 32 15 9 2 3 1 74 11 113
2019 Does not provide services to public 42 37 13 3 2 3 0 81 6 234
2018 Provides services to public 41 38 8 13 0 0 0 79 13 85
2018 Does not provide services to public 40 39 10 6 4 1 0 80 10 166

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 31 21 16 10 3 0 52 26 65
2022 Does not provide services to public 30 31 14 13 5 7 0 66 19 245
2020 Provides services to public 27 34 17 14 3 4 1 65 18 114
2020 Does not provide services to public 34 32 16 10 3 4 0 70 13 273
2019 Provides services to public 32 33 13 14 3 3 1 68 18 113
2019 Does not provide services to public 28 40 13 11 3 5 0 72 14 233
2018 Provides services to public 29 40 18 10 0 3 0 71 11 84
2018 Does not provide services to public 28 39 18 7 6 2 0 69 13 167

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 37 20 16 14 2 0 50 30 65
2022 Does not provide services to public 26 30 14 16 11 3 0 57 28 240
2020 Provides services to public 27 34 16 20 3 1 0 61 23 115
2020 Does not provide services to public 29 34 15 15 4 2 0 65 20 274
2019 Provides services to public 20 43 14 17 5 1 1 63 22 113
2019 Does not provide services to public 21 39 15 16 5 3 0 63 22 233
2018 Provides services to public 22 40 16 16 6 0 0 62 22 85
2018 Does not provide services to public 22 41 15 14 7 1 0 64 21 167
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 29 4 10 13 0 0 72 23 65
2022 Does not provide services to public 47 33 8 8 4 0 1 80 12 245
2020 Provides services to public 40 40 10 6 4 0 0 80 10 115
2020 Does not provide services to public 46 34 8 8 3 0 0 81 11 274
2019 Provides services to public 37 44 13 5 1 0 0 81 6 113
2019 Does not provide services to public 43 39 7 7 3 1 0 82 11 236
2018 Provides services to public 33 43 11 12 1 0 0 76 13 86
2018 Does not provide services to public 34 41 12 7 5 0 1 76 12 168

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 29 7 13 3 0 0 77 16 65
2022 Does not provide services to public 41 45 5 8 2 0 0 86 9 245
2020 Provides services to public 35 43 9 10 3 0 0 78 13 115
2020 Does not provide services to public 40 41 11 7 1 0 0 81 7 273
2019 Provides services to public 40 39 10 8 4 0 0 79 12 111
2019 Does not provide services to public 36 39 12 9 3 0 0 75 12 232
2018 Provides services to public 29 45 9 11 5 0 0 75 16 86
2018 Does not provide services to public 31 42 15 9 3 0 0 73 12 168

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 28 6 8 8 0 0 79 15 65
2022 Does not provide services to public 53 30 9 7 1 0 1 83 8 245
2020 Provides services to public 56 30 8 3 3 0 0 86 6 114
2020 Does not provide services to public 55 28 7 7 3 0 1 84 10 273
2019 Provides services to public 51 28 14 6 1 0 0 79 7 114
2019 Does not provide services to public 47 31 9 8 4 1 1 79 12 236
2018 Provides services to public 40 43 5 7 5 0 1 84 12 86
2018 Does not provide services to public 45 33 13 6 2 0 1 79 8 168

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 34 12 9 9 0 0 70 18 65
2022 Does not provide services to public 37 42 11 7 2 0 0 79 10 245
2020 Provides services to public 34 38 11 14 4 0 0 72 18 112
2020 Does not provide services to public 40 35 13 9 1 0 1 76 11 269
2019 Provides services to public 26 40 18 13 4 0 0 66 16 112
2019 Does not provide services to public 33 40 9 12 4 1 0 74 17 236
2018 Provides services to public 20 53 9 17 0 0 1 73 18 86
2018 Does not provide services to public 29 41 16 8 5 1 0 71 12 168

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 21 8 8 8 0 2 77 16 65
2022 Does not provide services to public 61 22 11 4 1 0 2 84 5 245
2020 Provides services to public 62 19 9 3 2 4 2 85 5 114
2020 Does not provide services to public 60 19 10 5 3 2 1 81 9 273

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 25 18 18 12 2 0 51 30 65
2022 Does not provide services to public 34 34 12 13 6 2 0 69 19 240
2020 Provides services to public 32 29 17 10 6 4 1 65 17 115
2020 Does not provide services to public 32 31 18 12 4 3 0 64 17 273
2019 Provides services to public 29 33 17 15 3 3 0 64 18 114
2019 Does not provide services to public 30 38 12 10 5 5 0 72 15 236
2018 Provides services to public 25 37 15 16 5 1 1 63 21 85
2018 Does not provide services to public 27 41 17 7 7 2 0 69 14 167

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 37 15 5 10 0 2 70 15 65
2022 Does not provide services to public 42 28 14 8 5 1 3 73 13 240
2020 Provides services to public 38 28 17 10 5 1 1 66 16 115
2020 Does not provide services to public 42 25 16 8 5 0 3 69 14 274
2019 Provides services to public 48 21 16 7 4 1 3 72 11 114
2019 Does not provide services to public 48 22 15 7 4 0 4 73 11 236

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 20 17 8 10 0 5 64 19 65
2022 Does not provide services to public 53 24 10 7 3 2 3 80 9 240
2020 Provides services to public 43 32 14 8 1 1 2 77 9 115
2020 Does not provide services to public 49 24 14 6 3 0 3 76 9 274
2019 Provides services to public 53 27 14 3 2 1 1 81 5 114
2019 Does not provide services to public 55 23 10 3 3 1 4 83 6 234

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 13 6 0 5 0 6 88 5 65
2022 Does not provide services to public 74 8 4 2 2 5 5 91 4 240
2020 Provides services to public 75 10 3 3 3 5 2 92 6 115
2020 Does not provide services to public 81 5 3 2 1 5 3 94 3 274
2019 Provides services to public 80 7 3 3 2 4 1 92 5 113
2019 Does not provide services to public 81 6 1 2 1 3 5 96 3 235

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 69 16 6 2 0 2 6 91 2 65
2022 Does not provide services to public 74 7 4 1 1 1 11 93 3 245
2020 Provides services to public 73 9 6 1 1 3 7 91 2 114
2020 Does not provide services to public 78 9 4 0 1 1 6 93 2 273
2019 Provides services to public 82 8 1 3 1 2 3 95 4 113
2019 Does not provide services to public 80 4 1 2 1 0 11 95 4 234

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 22 9 22 21 2 0 47 44 65
2022 Does not provide services to public 26 32 8 13 14 5 2 63 29 240
2020 Provides services to public 31 24 13 19 10 2 2 57 30 115
2020 Does not provide services to public 21 25 19 17 12 5 1 49 31 274
2019 Provides services to public 35 23 16 12 11 3 0 59 24 114
2019 Does not provide services to public 26 30 14 14 11 4 1 59 27 236
2018 Provides services to public 33 29 13 18 6 2 0 63 24 85
2018 Does not provide services to public 24 32 16 12 13 1 2 58 26 167

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 33 9 6 11 0 0 74 16 65
2022 Does not provide services to public 36 41 9 8 6 0 0 77 14 245
2020 Provides services to public 41 32 10 13 3 0 0 73 16 114
2020 Does not provide services to public 44 35 10 8 3 0 0 79 11 274
2019 Provides services to public 41 34 15 6 4 0 0 75 10 114
2019 Does not provide services to public 36 42 7 11 3 0 0 79 14 234
2018 Provides services to public 32 41 10 12 5 0 0 74 16 86
2018 Does not provide services to public 33 41 13 9 3 1 0 75 12 165

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 25 9 6 11 0 0 74 17 65
2022 Does not provide services to public 47 34 10 7 2 0 0 81 9 245
2020 Provides services to public 45 28 13 7 6 0 0 74 13 115
2020 Does not provide services to public 48 30 13 6 3 0 0 78 9 274
2019 Provides services to public 46 35 15 4 1 0 0 80 5 113
2019 Does not provide services to public 38 40 11 6 4 0 0 78 11 235
2018 Provides services to public 42 41 8 6 3 0 0 83 9 86
2018 Does not provide services to public 38 40 12 8 2 0 0 77 10 166

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 32 7 9 6 0 0 78 15 65
2022 Does not provide services to public 43 38 12 5 2 0 1 81 7 245
2020 Provides services to public 36 43 8 10 3 0 0 79 13 115
2020 Does not provide services to public 42 37 12 6 2 0 0 80 8 274
2019 Provides services to public 42 39 7 9 4 0 0 81 12 113
2019 Does not provide services to public 39 41 6 11 1 1 0 81 12 233
2018 Provides services to public 37 38 12 8 5 0 0 76 12 86
2018 Does not provide services to public 35 40 10 11 3 1 1 76 14 167

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 49 4 9 9 0 0 78 18 65
2022 Does not provide services to public 32 45 9 10 0 2 0 80 11 245
2020 Provides services to public 29 48 12 5 3 3 0 79 8 115
2020 Does not provide services to public 30 45 15 7 2 1 0 76 9 272
2019 Provides services to public 32 45 14 7 0 3 0 78 7 114
2019 Does not provide services to public 34 42 12 6 1 5 0 79 8 236
2018 Provides services to public 36 36 16 7 2 2 0 74 9 85
2018 Does not provide services to public 37 38 13 6 4 2 0 77 9 166

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 38 6 11 6 0 0 76 18 65
2022 Does not provide services to public 49 35 5 7 4 0 0 84 11 245
2020 Provides services to public 41 31 15 9 3 1 0 73 12 114
2020 Does not provide services to public 46 32 11 9 2 0 0 78 11 272
2019 Provides services to public 46 32 11 9 2 0 0 78 11 114
2019 Does not provide services to public 52 31 7 6 3 0 0 83 9 236
2018 Provides services to public 53 27 7 8 5 0 0 80 13 86
2018 Does not provide services to public 51 35 8 3 4 1 0 86 7 167

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 29 15 9 4 0 0 72 13 65
2022 Does not provide services to public 41 31 15 8 6 0 0 72 13 245
2020 Provides services to public 12 32 28 21 6 0 0 45 27 113
2020 Does not provide services to public 28 34 22 12 4 0 0 62 16 272
2019 Provides services to public 25 32 24 10 8 1 0 57 18 113
2019 Does not provide services to public 26 41 20 9 3 0 0 67 13 235
2018 Provides services to public 32 32 17 8 10 0 0 64 18 85
2018 Does not provide services to public 31 34 22 8 5 1 0 65 13 168

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 17 2 3 0 3 0 95 3 65
2022 Does not provide services to public 77 18 3 1 0 0 1 95 1 245

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 41 25 34 65
2022 Does not provide services to public 41 22 37 245
2020 Provides services to public 29 31 40 114
2020 Does not provide services to public 33 30 37 274
2019 Provides services to public 32 33 35 114
2019 Does not provide services to public 32 29 39 236
2018 Provides services to public 26 25 49 86
2018 Does not provide services to public 27 35 38 168

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 4 27 44 8 9 8 25
2022 Does not provide services to public 7 29 47 4 11 2 100
2020 Provides services to public 6 30 46 0 6 12 33
2020 Does not provide services to public 6 28 41 7 12 6 90
2019 Provides services to public 14 32 32 0 9 14 37
2019 Does not provide services to public 5 32 27 10 12 13 77
2018 Provides services to public 16 13 49 0 17 4 22
2018 Does not provide services to public 6 19 43 12 13 6 46
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 22 3 6 3 0 0 88 9 65
2022 Does not provide services to public 60 29 6 3 2 0 0 89 5 245
2020 Provides services to public 53 38 6 2 1 0 0 91 3 115
2020 Does not provide services to public 55 34 7 4 1 0 0 89 4 272
2019 Provides services to public 64 27 7 1 2 0 0 91 3 114
2019 Does not provide services to public 58 32 6 3 1 0 0 90 4 235
2018 Provides services to public 56 34 3 6 1 0 0 90 7 85
2018 Does not provide services to public 56 35 3 5 2 0 0 91 7 167

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 45 20 3 5 0 0 73 7 65
2022 Does not provide services to public 25 52 12 9 2 0 0 77 11 245
2020 Provides services to public 34 39 12 12 2 0 0 74 14 114
2020 Does not provide services to public 35 44 11 7 3 0 0 79 10 274
2019 Provides services to public 38 45 12 4 1 0 0 83 5 114
2019 Does not provide services to public 39 45 8 5 1 1 0 85 6 236
2018 Provides services to public 29 54 9 7 1 0 0 83 8 86
2018 Does not provide services to public 40 40 11 4 5 1 0 81 8 168

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 22 37 21 8 0 2 30 32 65
2022 Does not provide services to public 4 21 38 20 15 0 1 35 26 240
2020 Provides services to public 5 25 42 18 9 1 0 27 31 115
2020 Does not provide services to public 7 24 34 25 8 2 0 34 31 274
2019 Provides services to public 10 24 35 23 6 1 0 29 35 114
2019 Does not provide services to public 10 21 36 20 10 1 2 31 32 236
2018 Provides services to public 8 15 49 21 7 0 0 28 23 86
2018 Does not provide services to public 7 26 40 19 7 1 1 26 34 166

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 30 31 16 3 0 2 20 48 65
2022 Does not provide services to public 12 24 36 13 12 0 3 25 38 240
2020 Provides services to public 22 21 30 18 9 0 0 27 43 115
2020 Does not provide services to public 14 24 31 19 11 1 1 30 39 271
2019 Provides services to public 20 31 31 12 4 2 0 16 52 113
2019 Does not provide services to public 15 21 34 15 11 3 1 27 38 236
2018 Provides services to public 12 18 29 25 14 0 1 40 31 86
2018 Does not provide services to public 10 26 32 19 12 1 1 32 36 166

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 24 36 20 10 0 2 31 33 65
2022 Does not provide services to public 8 20 35 18 18 0 1 37 28 240
2020 Provides services to public 24 22 31 16 8 0 0 24 45 114
2020 Does not provide services to public 13 24 33 19 9 1 1 29 38 271
2019 Provides services to public 15 30 35 13 7 0 0 20 45 114
2019 Does not provide services to public 12 23 32 25 7 1 0 32 36 234
2018 Provides services to public 7 31 37 14 12 0 0 26 38 84
2018 Does not provide services to public 9 26 37 22 4 1 1 26 36 167

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 27 29 9 11 0 2 20 50 65
2022 Does not provide services to public 10 25 26 18 17 1 3 37 36 245
2020 Provides services to public 17 31 25 14 10 2 1 24 50 115
2020 Does not provide services to public 15 19 28 19 15 1 3 35 36 273
2019 Provides services to public 16 22 30 12 16 2 2 30 40 114
2019 Does not provide services to public 12 19 21 22 20 3 2 45 33 234
2018 Provides services to public 11 27 30 16 16 0 0 32 38 86
2018 Does not provide services to public 8 23 34 22 10 1 2 33 32 167

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 24 37 14 9 0 2 24 38 65
2022 Does not provide services to public 5 21 32 19 16 4 4 37 28 240
2020 Provides services to public 7 12 24 40 12 2 3 55 20 115
2020 Does not provide services to public 5 12 27 33 18 2 3 54 18 272
2019 Provides services to public 17 16 29 20 14 2 3 35 34 113
2019 Does not provide services to public 10 15 24 25 20 5 2 48 27 236
2018 Provides services to public 6 18 37 24 14 0 1 38 24 86
2018 Does not provide services to public 6 11 32 31 14 3 2 48 19 164

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 25 32 12 7 0 2 20 48 65
2022 Does not provide services to public 9 18 34 20 14 3 1 35 29 245
2020 Provides services to public 16 15 36 21 11 2 0 32 31 114
2020 Does not provide services to public 7 18 37 21 14 3 1 35 26 271
2019 Provides services to public 16 24 31 16 9 3 1 26 42 114
2019 Does not provide services to public 10 18 39 19 10 3 1 30 29 236
2018 Provides services to public 6 16 45 23 10 0 0 34 21 86
2018 Does not provide services to public 8 17 37 24 10 3 1 35 26 166

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 9 35 31 20 0 2 52 12 65
2022 Does not provide services to public 2 4 31 33 28 0 1 62 6 240
2020 Provides services to public 3 17 36 33 11 0 0 44 20 114
2020 Does not provide services to public 3 14 40 29 13 0 1 43 17 273
2019 Provides services to public 4 18 36 30 12 1 0 42 22 114
2019 Does not provide services to public 3 12 35 31 19 0 1 50 15 236

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 30 18 25 12 0 0 45 37 65
2022 Does not provide services to public 15 36 13 22 13 1 0 52 35 240
2020 Provides services to public 22 48 12 16 2 0 0 71 18 113
2020 Does not provide services to public 29 41 16 9 3 2 0 71 13 272
2019 Provides services to public 23 38 17 17 4 1 0 61 21 114
2019 Does not provide services to public 22 44 14 10 6 3 0 69 17 235

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 28 8 5 6 0 0 81 11 65
2022 Does not provide services to public 62 24 8 6 1 0 0 86 7 245
2020 Provides services to public 58 25 4 6 7 1 0 83 13 115
2020 Does not provide services to public 60 24 4 9 3 0 0 85 11 273
2019 Provides services to public 52 29 8 8 4 0 0 81 11 114
2019 Does not provide services to public 58 28 4 7 2 1 0 87 9 235
2018 Provides services to public 55 25 8 10 2 0 0 79 13 85
2018 Does not provide services to public 48 31 10 7 5 0 0 78 11 166

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 23 7 5 3 0 0 85 7 65
2022 Does not provide services to public 67 27 4 3 0 0 0 94 3 245
2020 Provides services to public 62 27 4 7 0 0 0 89 7 115
2020 Does not provide services to public 65 25 4 4 1 0 0 90 5 273
2019 Provides services to public 62 29 6 3 1 0 0 91 3 114
2019 Does not provide services to public 67 25 3 3 1 0 0 93 4 234
2018 Provides services to public 63 28 6 3 0 0 0 91 3 85
2018 Does not provide services to public 60 24 9 4 3 0 0 84 7 167

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 26 6 4 5 1 0 85 9 65
2022 Does not provide services to public 63 27 6 3 0 1 0 90 4 245
2020 Provides services to public 57 31 6 5 1 0 0 88 6 114
2020 Does not provide services to public 58 31 6 5 1 0 0 88 6 271
2019 Provides services to public 55 32 10 3 1 0 0 87 4 113
2019 Does not provide services to public 64 26 6 3 0 1 0 90 4 235
2018 Provides services to public 58 33 6 3 0 0 0 91 3 85
2018 Does not provide services to public 51 33 8 6 2 1 0 84 8 167

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 30 12 9 8 3 0 71 17 65
2022 Does not provide services to public 46 34 8 7 3 1 0 81 11 245
2020 Provides services to public 44 39 6 7 3 2 0 84 10 115
2020 Does not provide services to public 46 38 9 4 1 2 0 85 6 274
2019 Provides services to public 49 34 8 8 0 2 0 84 8 113
2019 Does not provide services to public 47 36 6 5 3 3 0 86 8 235
2018 Provides services to public 49 40 5 2 1 3 0 92 4 86
2018 Does not provide services to public 51 35 9 3 1 2 0 87 4 166

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 36 14 9 3 0 0 73 12 65
2022 Does not provide services to public 39 38 10 6 2 5 0 81 9 245
2020 Provides services to public 41 38 6 8 4 3 0 82 12 115
2020 Does not provide services to public 50 32 11 4 1 2 0 84 5 272
2019 Provides services to public 53 31 11 3 1 2 0 86 3 113
2019 Does not provide services to public 49 35 10 1 2 3 0 86 3 235
2018 Provides services to public 43 43 7 2 0 3 1 91 2 86
2018 Does not provide services to public 48 30 14 4 2 3 0 80 5 167

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 31 4 8 4 0 0 83 12 65
2022 Does not provide services to public 59 32 4 4 1 0 0 91 5 245
2020 Provides services to public 56 30 7 3 4 0 0 87 6 114
2020 Does not provide services to public 67 24 4 3 1 0 0 91 5 274
2019 Provides services to public 60 30 7 3 0 0 0 90 3 113
2019 Does not provide services to public 69 21 6 3 1 0 0 91 4 235
2018 Provides services to public 59 31 6 5 0 0 0 90 5 86
2018 Does not provide services to public 59 33 3 2 2 0 0 93 4 166

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 23 14 8 2 1 0 77 10 65
2022 Does not provide services to public 49 24 6 3 3 9 5 86 7 245

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 26 10 11 2 1 0 77 12 65
2022 Does not provide services to public 46 27 6 3 3 10 5 86 7 245

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 16 35 9 4 6 0 49 14 65
2022 Does not provide services to public 33 25 19 5 2 14 0 69 9 240
2020 Provides services to public 30 34 19 8 4 5 1 68 12 115
2020 Does not provide services to public 40 30 18 4 2 6 0 75 7 274

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 35 15 3 2 5 0 80 5 65
2022 Does not provide services to public 45 31 8 4 2 7 2 84 7 240
2020 Provides services to public 52 27 4 6 4 4 3 85 11 114
2020 Does not provide services to public 52 26 7 4 3 6 2 85 8 274

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 13 25 8 2 41 2 39 16 65
2022 Does not provide services to public 13 18 16 4 2 44 3 59 12 240

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 43 15 8 9 3 2 67 17 65
2022 Does not provide services to public 35 31 13 5 2 8 6 76 9 245
2020 Provides services to public 37 29 11 11 6 4 2 70 18 115
2020 Does not provide services to public 33 31 14 8 3 7 4 72 12 273
2019 Provides services to public 28 37 15 9 5 5 1 69 15 114
2019 Does not provide services to public 37 26 15 6 2 11 3 73 9 235
2018 Provides services to public 33 28 13 16 2 3 5 67 20 85
2018 Does not provide services to public 26 35 15 6 7 9 2 69 14 167

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 41 15 7 7 2 0 70 15 65
2022 Does not provide services to public 35 34 14 11 3 3 2 72 14 240
2020 Provides services to public 41 29 7 14 8 1 0 71 22 115
2020 Does not provide services to public 37 33 11 12 2 4 1 73 15 273
2019 Provides services to public 43 23 15 10 5 1 3 69 16 113
2019 Does not provide services to public 38 30 10 12 3 6 0 73 16 236
2018 Provides services to public 43 26 15 8 8 0 0 69 16 86
2018 Does not provide services to public 39 30 13 10 2 4 3 73 13 168

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 40 17 7 3 0 0 73 10 65
2022 Does not provide services to public 40 37 17 3 2 1 0 78 5 245
2020 Provides services to public 42 36 15 5 2 0 0 78 7 115
2020 Does not provide services to public 44 30 17 8 0 0 0 74 8 274
2019 Provides services to public 43 30 19 4 3 2 0 74 7 112
2019 Does not provide services to public 43 34 14 6 1 2 0 78 7 234
2018 Provides services to public 44 33 12 6 2 2 0 79 8 86
2018 Does not provide services to public 41 37 17 3 1 1 0 79 4 166

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 39 14 13 15 7 1 54 30 65
2022 Does not provide services to public 21 21 16 13 7 18 4 54 26 240
2020 Provides services to public 30 22 7 14 11 13 3 61 30 114
2020 Does not provide services to public 30 20 16 10 7 15 2 60 21 274
2019 Provides services to public 22 27 19 8 9 13 2 58 20 112
2019 Does not provide services to public 23 24 18 7 8 19 1 59 19 234
2018 Provides services to public 25 24 18 9 8 10 5 58 20 86
2018 Does not provide services to public 21 24 23 9 6 17 1 55 18 168

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 43 2 9 2 0 0 88 11 65
2022 Does not provide services to public 47 39 3 9 2 0 0 87 11 245
2020 Provides services to public 31 51 3 12 3 0 0 83 15 115
2020 Does not provide services to public 37 46 5 10 2 0 0 83 12 274

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 31 9 9 3 0 0 79 12 65
2022 Does not provide services to public 52 33 6 6 3 0 1 86 9 240
2020 Provides services to public 26 45 9 17 4 0 0 71 20 114
2020 Does not provide services to public 30 44 10 11 4 0 0 75 15 274
2019 Provides services to public 42 38 4 11 4 0 1 81 15 114
2019 Does not provide services to public 52 28 4 11 4 0 0 80 15 235

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 32 8 8 6 0 0 79 14 65
2022 Does not provide services to public 53 33 7 5 1 0 1 87 7 240
2020 Provides services to public 39 37 10 7 6 0 1 77 13 113
2020 Does not provide services to public 45 36 8 7 2 1 0 82 10 272
2019 Provides services to public 40 43 8 9 0 0 0 82 9 109
2019 Does not provide services to public 56 31 6 4 3 0 0 88 6 234

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 20 3 6 0 0 0 91 6 65
2022 Does not provide services to public 82 13 3 1 0 0 0 96 2 245
2020 Provides services to public 73 19 3 3 2 0 0 92 5 115
2020 Does not provide services to public 85 11 1 1 0 0 0 97 1 273

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 82 9 2 5 1 0 2 92 6 65
2022 Does not provide services to public 87 5 1 2 0 0 4 96 2 245

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 26 30 15 3 2 2 50 19 65
2022 Does not provide services to public 38 26 23 5 2 5 2 68 7 245
2020 Provides services to public 34 31 17 5 5 3 3 70 11 115
2020 Does not provide services to public 35 32 16 8 2 5 2 72 10 273
2019 Provides services to public 33 32 17 7 3 6 2 71 11 114
2019 Does not provide services to public 33 26 19 7 5 8 3 66 13 235

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 245
2020 Provides services to public 11 89 115
2020 Does not provide services to public 7 93 274
2019 Provides services to public 10 90 114
2019 Does not provide services to public 11 89 235
2018 Provides services to public 8 92 85
2018 Does not provide services to public 10 90 168

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 53 47 15
2020 Provides services to public 38 62 13
2020 Does not provide services to public 71 29 20
2019 Provides services to public 41 59 12
2019 Does not provide services to public 28 72 24

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 53 47 15
2019 Provides services to public 50 50 12
2019 Does not provide services to public 59 41 24

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 13
2020 Does not provide services to public 0 100 20

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 13
2020 Does not provide services to public 0 100 20
2019 Provides services to public 0 100 12
2019 Does not provide services to public 0 100 24

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 25 75 15
2019 Provides services to public 0 100 12
2019 Does not provide services to public 0 100 24

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 16 84 15

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 47 53 15

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 40 60 15
2019 Provides services to public 41 59 12
2019 Does not provide services to public 39 61 23

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 55 45 15
2020 Provides services to public 54 46 13
2020 Does not provide services to public 64 36 20

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 38 62 15
2020 Provides services to public 46 54 13
2020 Does not provide services to public 54 46 20

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 41 59 15

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 71 29 15
2020 Provides services to public 54 46 13
2020 Does not provide services to public 55 45 20
2019 Provides services to public 42 58 12
2019 Does not provide services to public 56 44 23

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 24 76 15

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15
2020 Provides services to public 0 100 13
2020 Does not provide services to public 0 100 20

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 17 83 15

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 38 62 15
2020 Provides services to public 39 61 13
2020 Does not provide services to public 65 35 20
2019 Provides services to public 41 59 12
2019 Does not provide services to public 49 51 23

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 15

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 41 59 15

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 57 43 15

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 23 77 15

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 15

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15
2020 Provides services to public 0 100 13
2020 Does not provide services to public 0 100 20

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 30 70 15

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 15

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 34 66 10

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 23 77 10

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 25 75 10

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 17 83 10

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 58 42 10
2020 Provides services to public 62 38 13
2020 Does not provide services to public 44 56 20

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 10

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 66 34 10

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10
2020 Provides services to public 0 100 13
2020 Does not provide services to public 0 100 20

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 45 55 10

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 10

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 11 20 4 5 39 9 45 17 65
2022 Does not provide services to public 15 7 8 6 5 44 14 54 26 240
2020 Provides services to public 15 11 9 9 9 39 9 50 34 115
2020 Does not provide services to public 20 13 14 6 3 37 8 59 16 274
2019 Provides services to public 22 12 16 9 5 25 11 53 22 114
2019 Does not provide services to public 17 12 15 5 3 38 10 55 16 234
2018 Provides services to public 21 10 12 14 0 35 8 55 24 86
2018 Does not provide services to public 17 18 17 4 4 36 5 59 12 168

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 33 16 7 5 11 2 68 13 65
2022 Does not provide services to public 38 26 15 4 2 15 0 76 7 240
2020 Provides services to public 33 31 12 7 5 11 1 72 14 115
2020 Does not provide services to public 39 28 14 4 1 13 1 77 6 274
2019 Provides services to public 42 21 16 7 4 10 1 70 12 114
2019 Does not provide services to public 42 21 16 5 3 12 0 73 9 236
2018 Provides services to public 33 34 16 8 0 9 0 73 9 86
2018 Does not provide services to public 37 32 15 3 5 8 1 75 8 167

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 245
2020 Provides services to public 7 93 115
2020 Does not provide services to public 6 94 274
2019 Provides services to public 6 94 114
2019 Does not provide services to public 5 95 235
2018 Provides services to public 6 94 84
2018 Does not provide services to public 6 94 167

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 16 84 15

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 69 31 15

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 16 84 15

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 47 53 15

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 39 61 15

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 23 77 15

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 16 84 15

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 24 76 15

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 46 54 15

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 15

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 37 63 15

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 23 77 15

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 32 68 15

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 16 84 15

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 34 66 15

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 44 56 15

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 17 83 10

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 26 74 10

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 25 75 10

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 68 32 10

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 41 59 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 8 21 4 2 38 12 47 12 65
2022 Does not provide services to public 15 11 10 2 2 50 10 64 10 240
2020 Provides services to public 17 9 10 3 5 45 10 58 19 115
2020 Does not provide services to public 20 11 17 2 1 40 9 61 6 274
2019 Provides services to public 22 7 19 2 1 36 12 57 5 113
2019 Does not provide services to public 19 11 13 1 2 45 10 65 6 235
2018 Provides services to public 20 10 18 2 1 41 7 58 6 86
2018 Does not provide services to public 18 13 18 2 2 42 6 58 8 167

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 28 20 9 2 13 0 65 12 65
2022 Does not provide services to public 41 27 15 3 2 12 0 77 5 245
2020 Provides services to public 36 24 13 4 4 16 3 74 10 115
2020 Does not provide services to public 40 29 13 4 1 13 1 80 5 274
2019 Provides services to public 47 18 17 1 1 16 1 78 2 114
2019 Does not provide services to public 45 22 15 2 2 13 0 78 4 235
2018 Provides services to public 34 34 18 5 0 10 0 75 5 86
2018 Does not provide services to public 38 33 12 2 2 11 1 81 5 166

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 65
2022 Does not provide services to public 11 89 240
2020 Provides services to public 17 83 113
2020 Does not provide services to public 8 92 274
2019 Provides services to public 23 77 114
2019 Does not provide services to public 14 86 236

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 68 32 25
2020 Provides services to public 21 79 19
2020 Does not provide services to public 63 37 22

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 76 24 25
2020 Provides services to public 79 21 19
2020 Does not provide services to public 86 14 22
2019 Provides services to public 85 15 27
2019 Does not provide services to public 76 24 33

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Does not provide services to public 32 45 10 4 9 0 0 77 14 20
2020 Provides services to public 53 20 7 20 0 0 0 73 20 15
2020 Does not provide services to public 58 20 5 5 6 0 5 83 11 19
2019 Provides services to public 48 39 0 9 4 0 0 87 13 23
2019 Does not provide services to public 69 20 4 4 4 0 0 89 8 25

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 35 9 7 2 3 0 82 9 65
2022 Does not provide services to public 49 34 5 6 0 2 3 88 7 240
2020 Provides services to public 51 29 7 4 2 4 2 86 7 115
2020 Does not provide services to public 54 28 8 5 1 2 3 86 6 274

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 12 82 0 2 4 50
2022 Does not provide services to public 11 85 2 0 3 185

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 62 38 50
2022 Does not provide services to public 68 32 190

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 50
2022 Does not provide services to public 20 80 190

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 50
2022 Does not provide services to public 58 42 190

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 50
2022 Does not provide services to public 34 66 190

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 50
2022 Does not provide services to public 19 81 190

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 45 55 50
2022 Does not provide services to public 43 57 190

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 50
2022 Does not provide services to public 15 85 190

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 50
2022 Does not provide services to public 9 91 190

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 50
2022 Does not provide services to public 8 92 190

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 50
2022 Does not provide services to public 20 80 190

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 50
2022 Does not provide services to public 22 78 190

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 50
2022 Does not provide services to public 1 99 190

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 50
2022 Does not provide services to public 27 73 190

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 88 6 2 0 0 0 4 98 0 50
2022 Does not provide services to public 84 9 4 1 0 0 2 95 1 190

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 23 4 8 41 8 2 55 41 50
2022 Does not provide services to public 7 20 14 20 34 4 2 58 28 190

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 29 9 16 37 0 2 54 37 50
2022 Does not provide services to public 11 15 22 21 28 3 0 50 27 190
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 28 5 10 3 0 0 82 13 65
2022 Does not provide services to public 60 26 6 4 2 1 1 88 6 245
2020 Provides services to public 57 29 7 4 3 0 0 86 7 115
2020 Does not provide services to public 57 27 9 5 2 0 0 84 8 273

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 4 19 3 39 2 29 60 13 65
2022 Does not provide services to public 2 5 8 11 44 6 24 79 9 240

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 41 11 12 11 1 2 65 23 65
2022 Does not provide services to public 39 37 12 7 3 2 0 78 10 240
2020 Provides services to public 41 40 8 11 1 0 0 81 11 115
2020 Does not provide services to public 51 39 6 3 1 1 0 90 4 274
2019 Provides services to public 28 46 14 5 3 3 1 77 9 114
2019 Does not provide services to public 42 37 8 6 2 5 0 83 8 235
2018 Provides services to public 32 45 12 6 5 0 0 77 11 86
2018 Does not provide services to public 41 39 12 4 3 1 0 81 7 167

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 9 23 31 29 7 65
2022 Does not provide services to public 9 24 38 25 4 245

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 31 10 10 5 2 2 74 15 65
2022 Does not provide services to public 64 26 6 1 1 3 0 92 2 245
2020 Provides services to public 57 24 11 7 1 0 1 81 8 114
2020 Does not provide services to public 58 27 9 4 2 0 0 85 6 272

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 20 8 16 8 2 0 68 24 65
2022 Does not provide services to public 50 29 7 9 4 1 0 79 13 240
2020 Provides services to public 47 29 9 10 5 0 0 75 16 114
2020 Does not provide services to public 47 27 12 8 4 1 0 76 12 272

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 43 9 16 9 5 0 65 26 65
2022 Does not provide services to public 31 44 12 9 2 2 0 77 11 245
2020 Provides services to public 26 35 12 21 5 1 0 62 26 114
2020 Does not provide services to public 46 29 14 8 2 0 0 75 11 274
2019 Provides services to public 20 40 17 13 7 3 0 62 21 114
2019 Does not provide services to public 30 39 15 11 3 2 0 70 14 235
2018 Provides services to public 31 33 15 14 5 2 0 66 19 86
2018 Does not provide services to public 35 41 12 7 4 2 0 77 11 167

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 46 15 29 0 0 0 56 29 20
2022 Does not provide services to public 19 52 10 14 3 0 1 72 17 75
2020 Provides services to public 12 45 17 23 3 0 0 56 26 34
2020 Does not provide services to public 27 49 6 13 3 0 2 77 16 74
2019 Provides services to public 19 39 8 20 8 6 0 62 30 36
2019 Does not provide services to public 31 33 13 13 6 4 0 67 20 54

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 36 13 12 7 0 5 66 21 60
2022 Does not provide services to public 36 33 16 6 7 0 2 71 13 245
2020 Provides services to public 32 35 13 10 10 0 0 67 20 115
2020 Does not provide services to public 41 33 17 6 2 0 0 75 8 270
2019 Provides services to public 18 32 18 12 17 0 2 51 30 114
2019 Does not provide services to public 27 36 18 9 9 0 0 63 18 236
2018 Provides services to public 18 26 20 18 17 0 1 45 36 86
2018 Does not provide services to public 13 32 27 14 12 0 1 46 27 167

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 23 27 20 16 2 0 36 36 65
2022 Does not provide services to public 15 23 31 18 13 0 1 38 31 245
2020 Provides services to public 7 13 27 29 23 0 0 21 53 115
2020 Does not provide services to public 12 22 31 22 12 1 0 34 35 273
2019 Provides services to public 11 21 31 19 18 0 0 32 37 113
2019 Does not provide services to public 15 24 31 19 12 0 0 39 30 236
2018 Provides services to public 14 20 22 29 15 0 0 34 44 86
2018 Does not provide services to public 5 29 31 23 11 0 1 34 34 167

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 25 24 18 14 0 0 44 32 65
2022 Does not provide services to public 22 26 28 13 9 0 1 49 23 245
2020 Provides services to public 13 15 26 23 22 0 0 29 45 115
2020 Does not provide services to public 18 26 27 16 11 1 0 45 28 272
2019 Provides services to public 13 27 31 15 14 0 0 40 29 113
2019 Does not provide services to public 15 29 30 15 11 0 0 44 26 236
2018 Provides services to public 15 30 26 20 8 0 1 45 29 86
2018 Does not provide services to public 12 25 29 25 8 0 1 38 33 166

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 12 23 26 20 0 0 30 47 60
2022 Does not provide services to public 18 25 27 17 12 0 1 44 29 245
2020 Provides services to public 11 22 22 28 17 0 0 33 44 115
2020 Does not provide services to public 24 19 24 17 15 1 0 44 32 271
2019 Provides services to public 14 26 22 19 19 0 0 40 38 113
2019 Does not provide services to public 20 27 26 18 10 0 0 47 28 236
2018 Provides services to public 16 18 31 19 15 0 1 34 34 86
2018 Does not provide services to public 13 28 27 19 12 1 1 42 31 167

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 26 21 6 10 0 2 62 17 65
2022 Does not provide services to public 43 23 14 10 6 0 4 68 17 245
2020 Provides services to public 22 26 21 18 11 0 2 49 29 114
2020 Does not provide services to public 34 29 20 10 6 0 0 64 16 272
2019 Provides services to public 35 27 17 11 9 0 1 63 20 113
2019 Does not provide services to public 38 31 16 6 6 0 2 71 13 235
2018 Provides services to public 28 28 19 15 8 0 1 56 24 86
2018 Does not provide services to public 38 31 16 9 3 0 2 71 12 167

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 33 24 10 15 2 0 50 25 60
2022 Does not provide services to public 26 23 27 12 10 0 1 50 23 245
2020 Provides services to public 17 23 24 20 16 0 0 40 36 114
2020 Does not provide services to public 17 32 23 15 12 0 0 50 27 273
2019 Provides services to public 24 27 22 17 10 0 0 51 27 114
2019 Does not provide services to public 25 31 21 14 9 0 0 57 22 234
2018 Provides services to public 25 25 27 14 9 0 0 49 23 86
2018 Does not provide services to public 26 30 24 12 7 1 1 57 19 166

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 28 17 15 12 0 0 56 27 65
2022 Does not provide services to public 39 31 14 9 7 0 1 70 16 245
2020 Provides services to public 30 29 25 9 6 0 1 60 15 115
2020 Does not provide services to public 34 34 21 8 3 0 1 68 11 274
2019 Provides services to public 33 24 29 10 5 0 0 57 15 114
2019 Does not provide services to public 33 36 16 9 4 2 0 71 13 234
2018 Provides services to public 26 40 23 8 2 0 1 66 11 85
2018 Does not provide services to public 31 28 28 7 3 1 2 61 10 165

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 31 27 13 7 2 0 52 21 65
2022 Does not provide services to public 31 32 22 9 5 0 1 63 15 245
2020 Provides services to public 16 38 27 10 9 0 0 55 18 114
2020 Does not provide services to public 24 34 25 11 5 1 0 59 16 274
2019 Provides services to public 19 35 28 12 5 0 0 54 17 114
2019 Does not provide services to public 24 36 22 10 7 1 0 61 17 231
2018 Provides services to public 17 42 34 3 2 0 1 60 6 85
2018 Does not provide services to public 17 42 25 11 4 1 1 59 16 165

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 28 16 12 10 0 0 62 22 65
2022 Does not provide services to public 34 36 14 10 4 0 2 71 14 240
2020 Provides services to public 28 36 20 10 6 0 0 64 16 115
2020 Does not provide services to public 35 30 23 9 4 0 0 64 13 274
2019 Provides services to public 25 35 20 14 6 0 0 60 20 112
2019 Does not provide services to public 27 37 20 11 4 1 0 65 15 233
2018 Provides services to public 26 36 28 5 5 0 1 62 9 85
2018 Does not provide services to public 21 35 28 9 6 1 1 57 15 166

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 16 12 6 13 0 0 70 18 65
2022 Does not provide services to public 57 24 10 4 4 0 2 82 8 240
2020 Provides services to public 50 29 14 3 5 0 0 78 8 115
2020 Does not provide services to public 52 28 10 5 4 0 0 80 10 270
2019 Provides services to public 48 28 12 9 2 1 0 77 10 114
2019 Does not provide services to public 52 24 12 6 5 1 0 77 11 233

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 18 13 4 5 0 0 78 9 65
2022 Does not provide services to public 58 27 9 3 3 0 1 85 6 245
2020 Provides services to public 28 27 26 11 9 0 0 55 19 114
2020 Does not provide services to public 29 29 24 12 5 0 0 58 18 273

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 36 15 7 8 0 0 69 16 65
2022 Does not provide services to public 44 29 14 6 5 0 1 74 11 245
2020 Provides services to public 27 24 26 16 7 0 0 51 23 115
2020 Does not provide services to public 30 28 23 12 6 0 1 58 18 272
2019 Provides services to public 30 32 23 11 5 0 0 61 16 113
2019 Does not provide services to public 31 32 22 9 5 1 0 64 14 233
2018 Provides services to public 26 44 15 11 2 0 1 71 13 84
2018 Does not provide services to public 22 34 27 14 2 1 1 56 16 164

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 13 11 9 8 2 3 70 19 60
2022 Does not provide services to public 53 21 13 4 6 1 2 76 10 240
2020 Provides services to public 48 23 18 6 4 0 1 73 10 114
2020 Does not provide services to public 37 35 16 9 3 0 1 73 11 272
2019 Provides services to public 57 20 10 9 3 0 1 78 12 114
2019 Does not provide services to public 61 19 11 6 2 1 0 81 8 231
2018 Provides services to public 52 26 14 2 3 0 2 80 6 85
2018 Does not provide services to public 56 19 13 7 4 0 1 76 11 165

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 25 16 0 2 2 2 82 2 65
2022 Does not provide services to public 62 26 6 3 2 0 1 88 6 245
2020 Provides services to public 27 38 21 11 4 0 0 65 14 112
2020 Does not provide services to public 29 40 17 13 2 0 0 69 14 272

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 14 3 2 5 2 3 90 7 65
2022 Does not provide services to public 73 11 4 0 4 0 7 91 5 240
2020 Provides services to public 64 14 13 4 0 1 3 82 5 114
2020 Does not provide services to public 70 18 6 2 2 0 3 91 4 273
2019 Provides services to public 78 9 8 2 1 1 2 88 3 114
2019 Does not provide services to public 79 12 1 2 1 0 5 96 3 231
2018 Provides services to public 73 13 6 0 2 2 5 91 2 85
2018 Does not provide services to public 75 16 3 1 1 1 2 94 3 163

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 8 7 0 5 1 5 88 5 65
2022 Does not provide services to public 80 10 2 1 2 1 4 94 3 240
2020 Provides services to public 80 8 5 4 3 0 1 88 6 114
2020 Does not provide services to public 84 9 2 1 2 0 2 95 3 270
2019 Provides services to public 74 13 6 4 3 0 0 87 7 114
2019 Does not provide services to public 81 9 3 2 3 0 2 92 5 235
2018 Provides services to public 75 9 7 3 2 1 1 87 6 84
2018 Does not provide services to public 76 10 3 4 2 2 3 91 6 165

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 27 4 10 0 0 1 85 10 60
2022 Does not provide services to public 71 17 7 1 1 0 2 90 3 245
2020 Provides services to public 58 28 11 3 1 0 0 86 4 113
2020 Does not provide services to public 67 24 5 1 2 0 1 92 3 273
2019 Provides services to public 61 22 11 4 1 0 1 84 4 114
2019 Does not provide services to public 66 23 6 4 1 0 0 89 5 236
2018 Provides services to public 60 23 9 3 3 0 1 84 6 86
2018 Does not provide services to public 62 25 9 1 0 1 2 89 1 167

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 20 6 6 7 0 1 80 13 65
2022 Does not provide services to public 71 16 6 2 2 1 2 90 4 240
2020 Provides services to public 61 19 10 7 2 1 0 81 9 114
2020 Does not provide services to public 69 17 7 4 2 0 1 87 6 273
2019 Provides services to public 67 17 9 4 2 0 1 84 6 114
2019 Does not provide services to public 63 22 6 4 4 0 0 86 8 236
2018 Provides services to public 60 22 7 3 6 0 1 84 10 86
2018 Does not provide services to public 58 24 10 6 2 0 1 83 8 168

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 25 4 3 1 0 12 90 5 65
2022 Does not provide services to public 65 14 3 1 1 0 16 94 2 245
2020 Provides services to public 64 17 6 1 2 1 9 90 3 114
2020 Does not provide services to public 65 10 6 1 1 0 16 91 3 274
2019 Provides services to public 59 18 3 1 1 0 18 94 2 114
2019 Does not provide services to public 64 8 2 2 0 0 23 94 3 234
2018 Provides services to public 63 12 2 3 3 0 18 91 7 86
2018 Does not provide services to public 53 15 8 1 0 0 24 89 1 167

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 32 13 0 0 0 1 87 0 65
2022 Does not provide services to public 71 19 4 1 2 0 2 92 3 245
2020 Provides services to public 56 22 16 3 1 0 2 80 4 115
2020 Does not provide services to public 70 20 6 1 1 0 1 92 2 274
2019 Provides services to public 62 25 6 3 2 0 2 89 5 114
2019 Does not provide services to public 68 22 6 1 0 0 2 93 1 234
2018 Provides services to public 49 32 12 5 2 0 0 81 7 86
2018 Does not provide services to public 64 21 7 2 1 1 5 89 3 166

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 79 10 4 2 3 0 3 91 5 65
2022 Does not provide services to public 74 12 5 1 4 0 3 89 6 245
2020 Provides services to public 75 11 6 3 3 0 1 88 6 115
2020 Does not provide services to public 68 18 6 2 4 0 1 88 6 273
2019 Provides services to public 75 11 5 2 5 0 3 88 6 113
2019 Does not provide services to public 76 10 5 3 5 0 1 86 8 235
2018 Provides services to public 72 17 5 1 1 0 3 93 2 86
2018 Does not provide services to public 80 9 4 3 1 0 4 92 4 166

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 26 11 9 2 0 0 78 10 65
2022 Does not provide services to public 50 28 15 4 3 0 1 78 7 240
2020 Provides services to public 44 26 23 6 1 1 0 70 7 115
2020 Does not provide services to public 39 30 18 8 3 1 0 70 12 273
2019 Provides services to public 58 26 11 2 1 0 2 86 3 114
2019 Does not provide services to public 48 33 14 3 1 0 0 81 4 235
2018 Provides services to public 47 34 14 2 2 0 1 82 5 86
2018 Does not provide services to public 47 32 17 2 1 0 2 80 3 167

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 33 38 21 3 0 0 38 24 65
2022 Does not provide services to public 10 32 38 14 5 0 0 43 19 245
2020 Provides services to public 7 26 43 15 9 0 0 33 23 115
2020 Does not provide services to public 11 29 40 16 4 0 0 39 21 274
2019 Provides services to public 6 33 41 16 4 0 0 39 19 114
2019 Does not provide services to public 12 31 37 16 3 0 0 44 19 235
2018 Provides services to public 11 29 41 12 7 0 0 41 18 86
2018 Does not provide services to public 13 25 42 16 3 0 1 38 19 168

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 36 39 13 6 0 2 19 41 65
2022 Does not provide services to public 7 22 42 21 7 0 0 28 29 245
2020 Provides services to public 16 26 35 18 5 0 0 23 42 115
2020 Does not provide services to public 7 28 41 17 6 0 0 23 35 273
2019 Provides services to public 10 27 37 20 6 0 0 27 37 112
2019 Does not provide services to public 9 18 44 21 8 0 0 30 27 235
2018 Provides services to public 9 19 39 24 9 0 0 34 28 85
2018 Does not provide services to public 5 21 45 20 9 0 0 29 26 167
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 26 61 13 0 65
2022 Does not provide services to public 24 63 11 2 245
2020 Provides services to public 29 46 24 1 115
2020 Does not provide services to public 24 56 20 0 274

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 15
2022 Does not provide services to public 44 56 60
2020 Provides services to public 52 48 33
2020 Does not provide services to public 42 58 66

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 20 8 3 3 0 16 84 7 65
2022 Does not provide services to public 53 14 7 2 2 2 20 85 6 245
2020 Provides services to public 46 22 8 10 7 0 7 73 18 113
2020 Does not provide services to public 51 22 8 3 4 2 10 83 8 274
2019 Provides services to public 39 22 12 10 6 2 8 68 18 112
2019 Does not provide services to public 45 15 16 8 6 0 9 67 16 235
2018 Provides services to public 44 19 7 10 11 1 7 69 23 86
2018 Does not provide services to public 40 19 17 9 10 0 5 62 20 168

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 13 24 17 33 0 0 26 50 15
2022 Does not provide services to public 22 18 19 21 13 2 6 43 37 60
2020 Provides services to public 16 27 9 12 30 0 6 45 45 33
2020 Does not provide services to public 21 21 16 22 10 2 6 47 36 66

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 19 6 0 62 7 0 27 66 15
2022 Does not provide services to public 6 26 17 23 18 2 8 35 46 55
2020 Provides services to public 10 18 9 24 34 0 6 30 61 33
2020 Does not provide services to public 19 12 19 28 21 0 2 32 50 66
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