2022 Public Service Employee Survey Results by Theme for Impact Assessment Agency of Canada by Question 103. Do you work full-time or part-time?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 41 9 8 3 0 0 80 11 373
2020 Part-time 57 28 15 0 0 0 0 85 0 14
2019 Full-time 43 41 8 6 2 0 0 83 8 343
2019 Part-time 40 51 0 0 9 0 0 91 9 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 35 9 8 4 0 0 79 12 372
2020 Part-time 43 42 15 0 0 0 0 85 0 14
2019 Full-time 45 34 9 7 4 0 0 79 11 341
2019 Part-time 60 30 0 9 0 0 0 91 9 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 33 10 4 1 0 0 85 6 370
2020 Part-time 49 36 15 0 0 0 0 85 0 14
2019 Full-time 51 32 11 4 2 0 0 83 6 340
2019 Part-time 41 50 0 0 9 0 0 91 9 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 38 10 5 2 0 0 83 7 373
2020 Part-time 49 51 0 0 0 0 0 100 0 14
2019 Full-time 48 38 8 3 2 0 0 87 5 343
2019 Part-time 21 70 0 9 0 0 0 91 9 10

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 53 28 11 7 2 0 0 81 8 371
2020 Part-time 76 15 9 0 0 0 0 91 0 13
2019 Full-time 52 31 9 6 2 1 0 83 8 341
2019 Part-time 60 30 9 0 0 0 0 91 0 10

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 32 8 8 2 0 0 82 10 370
2020 Part-time 76 15 9 0 0 0 0 91 0 13
2019 Full-time 51 32 10 5 2 0 0 84 6 343
2019 Part-time 60 30 0 9 0 0 0 91 9 10

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 23 16 10 4 4 0 68 15 373
2020 Part-time 68 23 0 9 0 0 0 91 9 13
2019 Full-time 44 21 17 9 3 5 0 69 13 342
2019 Part-time 41 39 11 0 9 0 0 80 9 10
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 24 8 5 1 0 2 86 6 371
2020 Part-time 57 22 7 0 0 14 0 92 0 14
2019 Full-time 57 23 9 4 2 1 3 84 6 343
2019 Part-time 61 30 0 9 0 0 0 91 9 10

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 58 24 10 5 3 0 1 82 8 370
2020 Part-time 71 22 7 0 0 0 0 93 0 14
2019 Full-time 55 26 9 8 2 1 0 81 10 340
2019 Part-time 52 29 9 0 10 0 0 80 10 10

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 66 19 6 5 3 0 0 85 8 373
2020 Part-time 71 22 7 0 0 0 0 93 0 14
2019 Full-time 59 25 7 5 3 1 0 85 8 342
2019 Part-time 41 49 0 9 0 0 0 91 9 10

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 27 9 7 2 7 0 81 9 373
2020 Part-time 57 29 0 7 0 7 0 92 8 14
2019 Full-time 45 32 12 3 2 6 1 82 5 340
2019 Part-time 41 29 11 20 0 0 0 70 20 10

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 30 14 10 2 2 0 74 12 373
2020 Part-time 57 36 0 7 0 0 0 93 7 14
2019 Full-time 41 36 13 6 2 3 0 79 8 340
2019 Part-time 41 29 20 10 0 0 0 70 10 10

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 32 17 11 3 4 0 67 15 371
2020 Part-time 50 43 0 7 0 0 0 93 7 14
2019 Full-time 29 38 13 12 3 5 1 71 16 339
2019 Part-time 21 19 31 30 0 0 0 39 30 10

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 34 15 17 4 2 0 63 22 373
2020 Part-time 57 29 7 7 0 0 0 86 7 14
2019 Full-time 21 41 14 17 5 3 0 63 23 339
2019 Part-time 21 29 40 0 10 0 0 50 10 10
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 36 8 8 3 0 0 81 11 373
2020 Part-time 35 42 14 8 0 0 0 78 8 14
2019 Full-time 42 39 9 7 3 1 0 81 10 342
2019 Part-time 21 70 9 0 0 0 0 91 0 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 41 11 8 1 0 0 80 9 372
2020 Part-time 42 51 7 0 0 0 0 93 0 14
2019 Full-time 37 39 12 9 4 0 0 76 12 336
2019 Part-time 40 40 10 9 0 0 0 80 9 10

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 28 7 6 3 0 1 84 9 371
2020 Part-time 50 43 7 0 0 0 0 93 0 14
2019 Full-time 48 29 11 7 3 1 1 78 10 343
2019 Part-time 41 49 9 0 0 0 0 91 0 10

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 36 13 11 2 0 1 74 13 365
2020 Part-time 57 29 0 14 0 0 0 86 14 14
2019 Full-time 32 40 12 12 4 1 0 72 16 341
2019 Part-time 11 50 20 20 0 0 0 60 20 10

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 61 18 10 5 3 2 1 82 8 371
2020 Part-time 64 29 7 0 0 0 0 93 0 14

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 30 18 11 5 3 0 64 17 372
2020 Part-time 50 21 15 14 0 0 0 71 14 14
2019 Full-time 30 36 13 12 4 5 0 70 17 343
2019 Part-time 21 30 39 10 0 0 0 51 10 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 26 17 8 5 1 2 69 14 373
2020 Part-time 36 14 22 14 7 0 7 54 23 14
2019 Full-time 48 21 16 7 3 1 4 73 10 343
2019 Part-time 31 19 20 10 20 0 0 50 30 10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 26 14 7 3 1 3 75 10 373
2020 Part-time 50 37 7 0 0 0 7 93 0 14
2019 Full-time 54 25 12 3 3 1 3 82 6 341
2019 Part-time 52 20 9 0 0 19 0 88 0 10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 79 6 3 2 2 6 3 93 4 373
2020 Part-time 86 7 0 0 0 0 7 100 0 14
2019 Full-time 80 7 2 2 1 4 3 95 3 341
2019 Part-time 80 0 0 9 0 0 10 89 11 10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 77 8 5 1 1 2 6 92 2 371
2020 Part-time 85 8 0 0 0 0 7 100 0 14
2019 Full-time 81 6 1 2 1 1 8 96 3 340
2019 Part-time 70 0 10 0 9 10 0 78 11 10

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 24 17 17 12 4 1 51 31 373
2020 Part-time 7 35 21 22 0 7 8 50 26 14
2019 Full-time 30 27 13 14 11 4 1 60 26 343
2019 Part-time 11 30 40 9 10 0 0 40 20 10

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 33 10 10 3 0 0 77 13 372
2020 Part-time 35 51 0 7 0 0 7 92 8 14
2019 Full-time 38 39 10 9 4 0 0 77 13 341
2019 Part-time 21 60 10 9 0 0 0 80 9 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 29 13 6 4 0 0 77 10 373
2020 Part-time 35 43 15 0 0 0 7 84 0 14
2019 Full-time 41 37 13 6 3 0 0 78 9 341
2019 Part-time 21 70 0 0 9 0 0 91 9 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 38 10 8 2 0 0 79 10 373
2020 Part-time 36 50 7 0 0 7 0 92 0 14
2019 Full-time 40 40 7 11 2 1 0 81 13 339
2019 Part-time 21 60 9 0 10 0 0 80 10 10

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 46 14 7 2 2 0 77 9 373
2020 Part-time 50 42 8 0 0 0 0 92 0 12
2019 Full-time 33 42 13 7 1 4 0 79 8 343
2019 Part-time 30 50 11 0 9 0 0 80 9 10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 32 12 9 3 1 0 76 12 370
2020 Part-time 57 29 14 0 0 0 0 86 0 14
2019 Full-time 51 31 9 7 3 0 0 82 10 343
2019 Part-time 41 30 20 9 0 0 0 70 9 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 33 24 15 5 0 0 56 20 369
2020 Part-time 21 50 22 7 0 0 0 71 7 14
2019 Full-time 25 39 22 9 5 0 0 64 14 341
2019 Part-time 40 20 10 30 0 0 0 60 30 10

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2020 Full-time 32 30 38 372
2020 Part-time 14 43 43 14
2019 Full-time 33 29 38 343
2019 Part-time 19 50 31 10
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 36 6 3 1 0 0 90 4 372
2020 Part-time 68 23 9 0 0 0 0 91 0 13
2019 Full-time 60 30 6 3 1 0 0 90 4 342
2019 Part-time 60 20 20 0 0 0 0 80 0 10

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 42 11 9 3 0 0 77 12 372
2020 Part-time 36 57 7 0 0 0 0 93 0 14
2019 Full-time 39 45 9 5 1 1 0 85 6 343
2019 Part-time 31 50 10 9 0 0 0 80 9 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 25 36 23 8 1 0 32 31 373
2020 Part-time 7 15 36 28 14 0 0 42 22 14
2019 Full-time 10 22 36 20 9 1 1 30 33 343
2019 Part-time 0 30 40 30 0 0 0 30 30 10

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 24 30 19 10 1 1 29 41 370
2020 Part-time 7 21 36 15 21 0 0 36 28 14
2019 Full-time 17 24 33 13 9 2 1 23 42 342
2019 Part-time 20 29 21 30 0 0 0 30 50 10

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 24 32 18 8 1 1 27 41 369
2020 Part-time 14 7 30 14 29 7 0 46 22 14

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 23 28 18 13 2 2 31 40 372
2020 Part-time 14 21 15 15 28 0 7 46 38 14
2019 Full-time 13 20 24 18 19 3 2 39 36 341
2019 Part-time 0 10 31 39 20 0 0 60 10 10

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 12 25 35 16 2 3 54 19 371
2020 Part-time 0 7 45 20 28 0 0 48 7 14
2019 Full-time 12 15 26 23 18 4 2 43 29 342
2019 Part-time 11 20 30 30 9 0 0 39 31 10

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 18 36 22 12 2 1 35 28 369
2020 Part-time 0 7 50 0 28 15 0 33 8 14
2019 Full-time 12 20 36 18 9 3 1 29 34 343
2019 Part-time 0 30 40 10 20 0 0 30 30 10

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 2 16 38 31 12 0 1 43 18 371
2020 Part-time 7 7 37 21 28 0 0 49 14 14
2019 Full-time 3 13 35 31 16 1 1 48 16 343
2019 Part-time 0 50 20 9 21 0 0 30 50 10

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 43 15 12 3 1 0 70 15 369
2020 Part-time 28 58 14 0 0 0 0 86 0 14
2019 Full-time 23 42 15 12 5 2 0 66 18 342
2019 Part-time 11 39 30 10 10 0 0 50 20 10

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 60 24 4 8 4 0 0 84 12 372
2020 Part-time 63 29 0 8 0 0 0 92 8 14
2019 Full-time 56 28 5 7 3 1 0 84 10 342
2019 Part-time 51 40 9 0 0 0 0 91 0 10

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 64 25 4 5 1 0 0 90 6 372
2020 Part-time 78 22 0 0 0 0 0 100 0 14
2019 Full-time 65 27 4 3 1 0 0 92 4 341
2019 Part-time 71 20 0 9 0 0 0 91 9 10

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 58 30 6 6 1 0 0 88 6 369
2020 Part-time 56 44 0 0 0 0 0 100 0 14
2019 Full-time 60 28 7 3 1 1 0 89 4 341
2019 Part-time 71 20 0 9 0 0 0 91 9 10

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 39 8 5 2 2 0 85 7 373
2020 Part-time 57 36 7 0 0 0 0 93 0 14
2019 Full-time 48 35 7 6 2 3 0 85 8 341
2019 Part-time 31 39 21 9 0 0 0 70 9 10

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 34 9 6 2 2 0 83 8 371
2020 Part-time 64 22 14 0 0 0 0 86 0 14
2019 Full-time 51 33 10 2 1 2 0 86 3 341
2019 Part-time 31 50 20 0 0 0 0 80 0 10

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 63 26 5 3 2 0 0 89 5 373
2020 Part-time 84 16 0 0 0 0 0 100 0 13
2019 Full-time 67 23 7 3 1 0 0 90 4 341
2019 Part-time 40 60 0 0 0 0 0 100 0 10

Anti-racism

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 30 18 5 3 6 0 72 9 373
2020 Part-time 42 58 0 0 0 0 0 100 0 14

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 26 6 5 4 6 2 84 9 373
2020 Part-time 54 46 0 0 0 0 0 100 0 13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 31 13 9 4 6 3 71 14 372
2020 Part-time 36 21 15 0 0 14 14 79 0 14
2019 Full-time 34 29 16 7 3 9 3 71 11 342
2019 Part-time 39 51 0 9 0 0 0 91 9 10

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 31 10 13 4 3 1 72 18 372
2020 Part-time 43 43 7 0 0 7 0 92 0 14
2019 Full-time 40 27 12 12 4 4 1 71 16 342
2019 Part-time 41 39 10 9 0 0 0 80 9 10

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 32 17 7 1 0 0 75 8 373
2020 Part-time 50 44 7 0 0 0 0 93 0 14
2019 Full-time 43 32 15 6 2 2 0 77 7 339
2019 Part-time 41 29 20 10 0 0 0 70 10 10

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 20 13 12 9 14 2 60 24 372
2020 Part-time 22 29 21 0 0 21 7 71 0 14
2019 Full-time 23 25 18 8 8 17 1 59 20 339
2019 Part-time 21 29 31 9 10 0 0 50 20 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 47 4 11 2 0 0 83 13 373
2020 Part-time 21 79 0 0 0 0 0 100 0 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 44 10 14 4 0 0 73 17 372
2020 Part-time 50 43 7 0 0 0 0 93 0 14
2019 Full-time 49 31 4 11 4 0 0 81 15 342
2019 Part-time 31 29 11 20 9 0 0 60 30 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 37 9 7 3 1 1 81 10 370
2020 Part-time 54 31 15 0 0 0 0 85 0 13
2019 Full-time 51 34 7 6 1 0 0 86 7 336
2019 Part-time 40 30 0 20 9 0 0 70 30 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 81 14 2 2 1 0 0 95 3 372
2020 Part-time 93 7 0 0 0 0 0 100 0 14

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 32 16 7 3 4 2 72 11 372
2020 Part-time 21 22 28 8 0 7 14 55 10 14
2019 Full-time 34 28 18 6 4 7 3 69 11 342
2019 Part-time 11 20 10 30 20 9 0 34 55 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 342
2019 Part-time 0 100 10

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 35 65 37

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 57 43 37

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 37

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 37

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 36 64 36

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 42 58 36

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 44 56 36

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 36 64 36

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 25 75 36

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 50 50 36

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 25 75 36

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 45 55 36

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 22 78 36

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 22 78 36

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 53 47 36

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 28 72 36

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 22 78 36

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 36

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 36

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 36

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 25 75 36

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 18 12 13 7 5 38 8 55 22 373
2020 Part-time 21 22 7 0 0 36 14 86 0 14
2019 Full-time 19 11 15 7 4 34 10 53 20 341
2019 Part-time 10 39 30 0 0 21 0 63 0 10

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 29 14 5 2 12 1 75 9 373
2020 Part-time 50 29 7 0 0 14 0 92 0 14
2019 Full-time 42 20 16 6 3 12 1 71 11 343
2019 Part-time 31 50 10 9 0 0 0 80 9 10

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 10 16 2 2 42 9 58 10 373
2020 Part-time 29 29 7 0 0 28 7 89 0 14
2019 Full-time 21 8 15 1 2 42 11 61 7 341
2019 Part-time 10 50 10 9 0 21 0 75 12 10

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 27 13 4 2 14 2 78 7 373
2020 Part-time 50 36 7 0 0 7 0 92 0 14
2019 Full-time 46 20 16 2 2 14 1 77 4 342
2019 Part-time 30 39 20 0 0 11 0 78 0 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 11 89 371
2020 Part-time 7 93 14
2019 Full-time 18 82 343
2019 Part-time 20 80 10

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 28 7 5 1 3 2 86 6 373
2020 Part-time 35 36 21 0 0 0 8 77 0 14
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 27 8 5 2 0 0 85 7 372
2020 Part-time 43 43 7 7 0 0 0 86 7 14

A psychologically healthy workplace

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 39 6 5 1 1 0 88 6 373
2020 Part-time 50 35 8 7 0 0 0 85 7 14
2019 Full-time 38 40 9 6 3 4 0 81 9 342
2019 Part-time 40 30 30 0 0 0 0 70 0 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 58 25 10 5 2 0 1 84 7 370
2020 Part-time 50 43 7 0 0 0 0 93 0 14

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 47 27 11 9 5 1 0 75 13 370
2020 Part-time 43 36 14 7 0 0 0 79 7 14

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 31 13 13 3 1 0 71 16 372
2020 Part-time 58 21 22 0 0 0 0 78 0 14
2019 Full-time 27 39 16 11 4 2 0 67 16 342
2019 Part-time 31 29 10 20 10 0 0 60 30 10

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 34 16 8 4 0 0 72 12 369
2020 Part-time 36 35 14 0 14 0 0 71 14 14
2019 Full-time 24 35 18 10 11 0 1 60 22 343
2019 Part-time 10 21 39 11 20 0 0 30 31 10

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 11 19 29 25 15 1 0 30 40 372
2020 Part-time 14 15 29 7 28 7 0 31 38 14
2019 Full-time 14 23 30 19 14 0 0 37 32 342
2019 Part-time 10 9 41 29 10 0 0 19 39 10

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 23 28 18 15 1 0 39 33 371
2020 Part-time 29 22 7 21 14 7 0 54 38 14
2019 Full-time 14 29 31 15 12 0 0 43 27 342
2019 Part-time 30 10 19 31 10 0 0 40 41 10

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 20 24 21 15 1 0 40 36 370
2020 Part-time 51 7 14 14 14 0 0 58 28 14
2019 Full-time 18 27 24 17 13 0 0 45 30 342
2019 Part-time 9 20 20 40 10 0 0 29 50 10

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 30 29 20 12 8 0 1 60 20 370
2020 Part-time 50 14 22 7 0 0 7 69 8 14
2019 Full-time 38 30 16 8 7 0 2 69 15 341
2019 Part-time 30 10 29 21 10 0 0 40 31 10

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 30 24 16 13 0 0 47 30 371
2020 Part-time 29 14 14 20 22 0 0 43 43 14
2019 Full-time 25 30 21 14 9 0 0 56 23 341
2019 Part-time 11 10 30 39 10 0 0 21 49 10

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 32 23 8 4 0 1 65 12 373
2020 Part-time 58 20 14 7 0 0 0 79 7 14
2019 Full-time 33 32 20 10 4 1 0 66 14 341
2019 Part-time 30 29 21 9 10 0 0 60 20 10

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 36 26 10 6 1 0 57 17 372
2020 Part-time 51 21 14 14 0 0 0 72 14 14
2019 Full-time 22 36 25 11 6 1 0 58 17 338
2019 Part-time 30 29 20 10 10 0 0 60 20 10

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 32 22 10 5 0 0 64 14 373
2020 Part-time 44 28 28 0 0 0 0 72 0 14

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 28 11 5 5 0 0 80 9 369
2020 Part-time 36 35 21 0 8 0 0 71 8 14
2019 Full-time 51 24 12 7 4 1 0 77 11 340
2019 Part-time 21 59 20 0 0 0 0 80 0 10

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 27 25 12 6 0 0 57 18 372
2020 Part-time 24 39 22 8 9 0 0 62 16 13

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 27 24 14 6 0 1 56 20 371
2020 Part-time 28 23 35 14 0 0 0 51 14 14
2019 Full-time 31 32 21 10 5 1 0 64 15 339
2019 Part-time 21 20 39 9 10 0 0 41 20 10

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 32 17 8 3 0 1 72 11 370
2020 Part-time 65 14 7 15 0 0 0 78 15 14
2019 Full-time 61 20 10 7 2 1 0 81 9 338
2019 Part-time 30 19 50 0 0 0 0 50 0 10

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 29 38 18 12 2 0 0 67 15 368
2020 Part-time 21 65 7 0 7 0 0 86 7 14

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 69 17 8 3 1 1 3 88 4 371
2020 Part-time 71 14 8 0 0 0 7 91 0 14
2019 Full-time 79 11 3 2 1 0 4 94 3 338
2019 Part-time 50 20 21 9 0 0 0 70 9 10

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 83 8 3 2 2 0 2 93 4 368
2020 Part-time 86 14 0 0 0 0 0 100 0 14
2019 Full-time 78 11 4 3 3 0 1 90 6 342
2019 Part-time 80 11 9 0 0 0 0 91 0 10

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 63 25 7 2 2 0 1 89 3 370
2020 Part-time 85 15 0 0 0 0 0 100 0 14
2019 Full-time 64 22 8 4 1 0 0 87 5 343
2019 Part-time 60 31 0 9 0 0 0 91 9 10

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 66 17 8 5 2 0 1 85 7 371
2020 Part-time 78 22 0 0 0 0 0 100 0 14
2019 Full-time 64 20 7 5 3 0 1 85 8 343
2019 Part-time 60 31 9 0 0 0 0 91 0 10

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 64 13 6 1 1 1 14 90 3 372
2020 Part-time 86 7 0 0 0 0 7 100 0 14
2019 Full-time 63 11 3 1 1 0 21 94 3 341
2019 Part-time 40 31 0 9 0 0 19 88 12 10

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 65 21 9 2 1 0 1 88 3 373
2020 Part-time 86 7 0 0 0 0 7 100 0 14
2019 Full-time 67 23 6 1 1 0 2 92 2 341
2019 Part-time 39 41 9 0 10 0 0 80 10 10

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 71 15 6 2 4 0 1 88 6 372
2020 Part-time 50 36 7 0 7 0 0 86 7 14
2019 Full-time 75 11 5 2 5 0 2 87 7 341
2019 Part-time 80 0 0 9 11 0 0 80 20 10

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 28 19 8 2 1 0 70 10 372
2020 Part-time 37 28 28 7 0 0 0 65 7 14
2019 Full-time 52 31 13 2 1 0 1 83 4 342
2019 Part-time 39 21 30 10 0 0 0 60 10 10

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 28 41 16 6 0 0 37 22 373
2020 Part-time 29 14 36 21 0 0 0 43 21 14
2019 Full-time 11 32 38 16 3 0 0 43 19 342
2019 Part-time 11 19 60 10 0 0 0 30 10 10

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 27 40 17 6 0 0 23 37 373
2020 Part-time 14 36 22 14 14 0 0 28 50 14
2019 Full-time 9 21 42 20 8 0 0 28 30 340
2019 Part-time 21 10 30 39 0 0 0 39 31 10
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2020 Full-time 25 53 21 1 373
2020 Part-time 29 43 28 0 14

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 22 8 5 4 1 9 81 10 371
2020 Part-time 35 28 8 7 15 0 7 68 24 14
2019 Full-time 44 17 14 9 6 0 9 67 17 340
2019 Part-time 20 19 30 10 0 21 0 49 13 10
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