2022 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 44 40 5 6 5 0 0 84 11 180
2022 Does not provide services to public 40 40 9 6 4 0 0 80 11 410
2020 Provides services to public 42 39 6 9 4 0 0 81 13 205
2020 Does not provide services to public 39 42 10 6 3 0 0 81 9 428
2019 Provides services to public 38 37 9 10 4 0 0 76 15 213
2019 Does not provide services to public 44 37 9 6 3 0 0 81 9 369
2018 Provides services to public 37 42 10 9 3 0 0 79 12 232
2018 Does not provide services to public 39 40 9 7 4 0 0 79 11 419

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 42 5 13 8 1 0 73 21 180
2022 Does not provide services to public 39 31 9 10 10 0 0 70 20 410
2020 Provides services to public 32 39 8 9 12 0 0 70 21 204
2020 Does not provide services to public 34 35 14 10 7 0 0 69 17 430
2019 Provides services to public 30 33 8 11 17 0 0 63 29 212
2019 Does not provide services to public 38 31 11 12 9 0 0 69 20 369
2018 Provides services to public 28 38 10 10 14 0 0 66 24 232
2018 Does not provide services to public 33 31 13 14 8 0 0 64 23 419

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 55 33 8 2 2 0 0 89 4 180
2022 Does not provide services to public 53 31 10 3 2 0 0 84 5 410
2020 Provides services to public 57 30 7 4 1 0 0 87 5 206
2020 Does not provide services to public 54 33 9 2 1 0 0 88 3 427
2019 Provides services to public 57 32 7 2 2 0 0 89 4 209
2019 Does not provide services to public 58 32 7 2 2 0 0 90 3 367
2018 Provides services to public 56 34 6 4 0 0 0 90 4 231
2018 Does not provide services to public 54 36 8 2 1 0 0 90 3 416

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 47 36 7 6 4 0 0 83 10 180
2022 Does not provide services to public 42 37 11 6 4 0 0 80 9 410
2020 Provides services to public 45 37 7 9 3 0 0 82 11 207
2020 Does not provide services to public 42 41 10 6 1 0 0 83 8 430
2019 Provides services to public 41 38 12 5 3 0 0 79 9 212
2019 Does not provide services to public 46 36 10 6 2 0 0 82 8 369
2018 Provides services to public 41 37 10 7 5 0 0 78 12 231
2018 Does not provide services to public 42 39 11 4 4 0 0 81 8 418

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 39 31 9 12 9 0 0 71 20 180
2022 Does not provide services to public 43 30 11 7 9 1 0 73 16 410
2020 Provides services to public 35 31 14 8 11 0 0 66 19 207
2020 Does not provide services to public 42 30 14 9 5 0 0 72 14 429
2019 Provides services to public 29 27 16 14 13 1 0 57 27 213
2019 Does not provide services to public 37 30 14 12 8 0 0 67 19 367
2018 Provides services to public 29 34 15 8 13 1 0 64 21 231
2018 Does not provide services to public 31 35 16 11 8 0 0 66 18 419

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 36 37 8 10 9 0 0 73 19 180
2022 Does not provide services to public 40 32 10 10 7 1 0 73 17 410
2020 Provides services to public 33 36 11 9 11 0 0 69 20 204
2020 Does not provide services to public 41 33 13 8 4 0 0 75 12 428
2019 Provides services to public 25 35 15 11 13 0 0 60 25 212
2019 Does not provide services to public 37 30 13 11 7 0 0 68 19 369
2018 Provides services to public 29 33 17 9 12 0 0 62 21 230
2018 Does not provide services to public 31 37 11 13 8 0 0 68 21 416

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 34 27 10 12 9 5 2 66 23 180
2022 Does not provide services to public 38 25 12 11 11 3 0 66 22 410
2020 Provides services to public 37 23 11 15 11 4 0 62 27 207
2020 Does not provide services to public 41 23 18 8 6 3 1 67 15 429
2019 Provides services to public 30 22 16 15 14 3 0 54 29 213
2019 Does not provide services to public 38 21 17 12 9 3 1 61 21 369
2018 Provides services to public 30 26 18 13 10 3 0 58 24 231
2018 Does not provide services to public 30 27 15 14 10 2 1 59 25 420
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 44 29 16 4 2 1 5 78 6 180
2022 Does not provide services to public 46 27 12 4 4 2 4 78 9 410
2020 Provides services to public 43 29 14 5 4 1 3 75 10 206
2020 Does not provide services to public 48 22 17 6 3 1 3 73 9 429
2019 Provides services to public 33 29 15 9 7 0 6 67 17 212
2019 Does not provide services to public 48 21 20 4 3 1 3 72 7 368

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 44 31 9 8 5 1 1 77 14 180
2022 Does not provide services to public 46 30 10 7 6 1 0 77 13 410
2020 Provides services to public 41 32 10 6 9 1 1 74 15 207
2020 Does not provide services to public 44 26 11 11 6 1 1 71 18 430
2019 Provides services to public 31 29 11 14 13 0 1 61 27 211
2019 Does not provide services to public 44 30 10 9 6 1 1 75 15 368
2018 Provides services to public 39 29 12 12 6 0 1 69 19 232
2018 Does not provide services to public 43 28 11 10 7 1 0 71 17 418

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 54 28 10 4 5 0 0 81 8 180
2022 Does not provide services to public 57 23 10 5 4 0 0 81 10 410
2020 Provides services to public 53 23 8 8 6 1 1 77 15 207
2020 Does not provide services to public 52 26 10 7 4 0 1 79 11 429
2019 Provides services to public 40 30 10 9 11 0 0 70 20 213
2019 Does not provide services to public 52 26 9 7 6 0 0 79 12 369
2018 Provides services to public 46 28 12 7 8 0 0 74 14 231
2018 Does not provide services to public 49 27 10 7 6 0 0 76 14 418

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 43 29 10 5 5 6 1 78 11 180
2022 Does not provide services to public 47 27 9 7 5 5 0 78 13 410
2020 Provides services to public 39 28 10 8 11 4 0 69 20 207
2020 Does not provide services to public 46 26 12 6 5 4 0 76 12 428
2019 Provides services to public 34 31 10 11 10 3 0 68 21 213
2019 Does not provide services to public 41 27 12 9 6 4 0 72 16 369
2018 Provides services to public 38 26 17 7 8 4 0 66 16 232
2018 Does not provide services to public 39 27 14 7 7 4 1 70 15 419

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 34 34 12 8 12 1 0 68 20 180
2022 Does not provide services to public 39 31 11 8 9 2 0 72 17 410
2020 Provides services to public 35 28 13 9 14 2 0 64 23 206
2020 Does not provide services to public 40 29 14 8 6 2 0 71 14 428
2019 Provides services to public 29 30 13 13 14 1 0 59 27 213
2019 Does not provide services to public 36 30 12 12 10 1 0 66 22 368
2018 Provides services to public 30 30 16 11 12 1 0 61 24 228
2018 Does not provide services to public 30 33 13 12 11 1 0 64 23 419

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 27 35 12 11 12 3 0 64 24 180
2022 Does not provide services to public 28 30 18 9 10 4 0 61 20 410
2020 Provides services to public 28 26 14 16 14 2 0 55 30 207
2020 Does not provide services to public 29 33 16 12 6 3 0 64 19 426
2019 Provides services to public 23 25 15 18 16 3 0 49 35 213
2019 Does not provide services to public 26 32 15 14 10 4 0 61 24 368
2018 Provides services to public 19 29 17 17 14 4 0 50 32 230
2018 Does not provide services to public 24 28 18 14 13 3 0 53 28 417

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 24 36 14 9 15 3 0 61 24 180
2022 Does not provide services to public 28 35 13 10 12 2 0 64 22 410
2020 Provides services to public 25 28 9 20 16 1 0 54 36 205
2020 Does not provide services to public 31 33 14 14 7 1 0 65 22 430
2019 Provides services to public 17 24 17 18 21 3 0 42 40 213
2019 Does not provide services to public 24 33 14 14 13 2 0 58 28 369
2018 Provides services to public 15 30 12 22 20 1 0 46 43 231
2018 Does not provide services to public 21 28 18 16 15 2 0 50 32 420
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 27 38 13 8 13 1 1 66 21 180
2022 Does not provide services to public 35 32 13 10 10 0 0 67 20 410
2020 Provides services to public 25 39 12 12 12 0 0 64 24 207
2020 Does not provide services to public 30 35 13 14 7 0 1 66 21 430
2019 Provides services to public 25 29 11 19 15 0 0 55 34 213
2019 Does not provide services to public 30 36 11 12 10 1 0 66 22 369
2018 Provides services to public 21 35 14 14 14 0 0 57 29 231
2018 Does not provide services to public 26 33 14 13 13 0 0 60 26 418

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 52 8 6 4 0 0 83 10 180
2022 Does not provide services to public 41 43 7 6 3 0 0 85 9 410
2020 Provides services to public 31 44 9 10 6 0 0 75 16 207
2020 Does not provide services to public 34 45 9 10 2 1 0 79 12 427
2019 Provides services to public 34 39 10 11 6 0 0 73 17 210
2019 Does not provide services to public 34 41 12 9 4 0 0 75 13 368
2018 Provides services to public 30 44 10 9 6 0 0 74 16 231
2018 Does not provide services to public 33 39 11 10 6 0 0 73 16 418

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 35 38 14 5 7 1 1 74 12 180
2022 Does not provide services to public 43 31 11 8 7 0 0 74 15 410
2020 Provides services to public 40 34 9 7 8 0 0 75 16 203
2020 Does not provide services to public 39 30 11 11 7 1 1 71 18 428
2019 Provides services to public 32 31 12 13 13 0 0 63 26 213
2019 Does not provide services to public 41 33 10 11 5 0 0 75 16 369
2018 Provides services to public 33 38 12 10 6 0 0 71 17 233
2018 Does not provide services to public 37 29 14 13 7 0 0 67 20 419

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 24 44 8 15 9 0 0 68 23 180
2022 Does not provide services to public 34 39 8 13 5 0 0 73 18 410
2020 Provides services to public 26 42 9 14 8 0 0 68 22 206
2020 Does not provide services to public 31 42 9 12 5 0 1 73 17 429
2019 Provides services to public 18 43 10 18 11 0 0 62 29 211
2019 Does not provide services to public 27 40 9 17 7 0 0 67 24 367
2018 Provides services to public 19 44 11 14 10 0 0 64 25 232
2018 Does not provide services to public 26 44 7 16 7 0 1 70 23 420

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 26 12 7 4 1 2 76 12 180
2022 Does not provide services to public 52 23 12 4 5 2 2 78 10 410
2020 Provides services to public 50 24 12 6 7 1 1 75 13 202
2020 Does not provide services to public 47 22 17 6 5 2 1 72 11 428

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 37 13 10 15 4 0 60 26 180
2022 Does not provide services to public 26 34 13 13 12 2 0 61 25 410
2020 Provides services to public 21 32 11 16 18 1 1 54 35 205
2020 Does not provide services to public 21 34 15 16 10 3 0 57 27 425
2019 Provides services to public 19 25 17 17 21 2 0 44 39 212
2019 Does not provide services to public 22 29 14 17 16 1 0 51 34 368
2018 Provides services to public 16 26 16 19 20 2 0 43 40 233
2018 Does not provide services to public 20 26 17 20 15 1 1 47 36 420

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 39 24 22 3 7 0 5 66 11 180
2022 Does not provide services to public 46 26 13 6 4 1 5 75 11 410
2020 Provides services to public 38 27 14 10 6 2 1 68 18 207
2020 Does not provide services to public 47 23 14 6 5 1 4 73 12 430
2019 Provides services to public 47 16 20 9 5 1 2 65 15 210
2019 Does not provide services to public 51 24 11 4 4 2 4 80 8 369

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 23 13 3 8 1 5 74 12 180
2022 Does not provide services to public 50 23 11 6 4 2 3 77 11 410
2020 Provides services to public 43 18 17 12 6 1 2 64 19 207
2020 Does not provide services to public 47 24 15 6 4 2 2 74 11 429
2019 Provides services to public 32 26 19 9 12 1 2 59 21 211
2019 Does not provide services to public 40 25 17 6 8 1 2 67 15 369

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 71 8 5 3 5 3 6 87 8 180
2022 Does not provide services to public 71 9 5 3 4 4 6 88 7 410
2020 Provides services to public 70 8 7 3 5 4 3 83 9 207
2020 Does not provide services to public 75 9 5 2 2 3 4 90 5 428
2019 Provides services to public 70 7 6 5 5 4 2 83 11 210
2019 Does not provide services to public 75 9 2 3 2 5 4 92 5 368

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 69 6 3 2 3 2 15 90 7 180
2022 Does not provide services to public 75 5 5 1 2 2 10 91 4 410
2020 Provides services to public 70 10 7 3 3 1 6 85 7 207
2020 Does not provide services to public 77 9 5 2 1 1 5 91 3 428
2019 Provides services to public 75 7 3 2 4 2 6 90 7 208
2019 Does not provide services to public 79 6 2 1 1 2 10 96 2 367

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 18 30 10 14 22 2 4 51 38 180
2022 Does not provide services to public 21 26 9 16 22 2 4 49 41 410
2020 Provides services to public 20 23 11 15 25 2 3 46 43 206
2020 Does not provide services to public 18 29 14 15 19 3 2 49 36 428
2019 Provides services to public 20 19 11 19 27 2 1 40 49 213
2019 Does not provide services to public 17 24 13 16 26 1 3 43 44 369
2018 Provides services to public 13 25 10 20 29 2 2 39 50 232
2018 Does not provide services to public 14 19 13 19 30 2 3 35 52 419

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 28 45 11 9 7 1 0 73 16 180
2022 Does not provide services to public 36 35 12 9 7 0 0 71 17 410
2020 Provides services to public 30 40 7 11 12 0 0 70 24 206
2020 Does not provide services to public 36 36 13 8 6 1 0 72 15 428
2019 Provides services to public 29 34 9 20 9 0 0 63 29 213
2019 Does not provide services to public 35 34 11 13 8 0 0 69 20 368
2018 Provides services to public 24 42 12 11 11 0 0 66 22 232
2018 Does not provide services to public 30 37 11 14 7 0 0 67 21 417

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 37 14 10 8 0 0 68 17 180
2022 Does not provide services to public 40 30 16 7 7 0 0 70 14 410
2020 Provides services to public 35 31 14 12 8 0 0 67 19 207
2020 Does not provide services to public 34 36 17 8 4 0 0 71 12 429
2019 Provides services to public 28 32 16 12 11 0 1 61 23 213
2019 Does not provide services to public 34 31 17 10 7 0 0 66 17 368
2018 Provides services to public 26 37 18 8 10 0 0 63 19 229
2018 Does not provide services to public 32 31 17 13 6 0 1 64 19 418

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 30 37 9 12 13 0 0 66 25 180
2022 Does not provide services to public 38 34 11 11 7 0 0 71 18 410
2020 Provides services to public 26 37 11 18 9 1 0 63 27 204
2020 Does not provide services to public 28 43 11 13 5 0 0 71 18 425
2019 Provides services to public 22 38 9 19 12 0 0 60 31 209
2019 Does not provide services to public 27 41 12 13 6 0 0 68 20 364
2018 Provides services to public 21 38 12 13 15 0 0 59 28 232
2018 Does not provide services to public 29 33 15 13 10 0 0 62 23 419

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 49 11 8 9 2 1 72 17 180
2022 Does not provide services to public 29 34 17 8 7 4 0 66 16 410
2020 Provides services to public 23 42 13 11 10 1 1 66 21 207
2020 Does not provide services to public 26 39 17 10 4 4 0 68 14 429
2019 Provides services to public 18 38 17 18 8 2 0 57 26 213
2019 Does not provide services to public 23 39 16 12 7 3 0 64 19 369
2018 Provides services to public 15 35 21 12 13 2 1 52 26 231
2018 Does not provide services to public 21 32 21 14 7 4 0 56 22 418

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 38 33 9 11 8 1 0 72 19 180
2022 Does not provide services to public 47 29 9 7 7 0 0 76 15 410
2020 Provides services to public 31 33 7 15 13 1 0 65 28 207
2020 Does not provide services to public 38 35 10 10 6 0 0 73 16 428
2019 Provides services to public 25 31 13 13 18 0 0 56 31 213
2019 Does not provide services to public 40 32 9 12 5 1 0 73 18 367
2018 Provides services to public 32 34 5 12 18 0 0 66 29 230
2018 Does not provide services to public 41 34 9 9 6 1 0 76 15 417

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 19 25 25 15 16 0 0 44 31 180
2022 Does not provide services to public 30 29 21 9 11 0 1 59 20 410
2020 Provides services to public 14 26 23 19 18 0 0 40 36 207
2020 Does not provide services to public 23 29 20 13 14 0 0 52 27 427
2019 Provides services to public 18 24 19 13 25 1 0 42 39 207
2019 Does not provide services to public 20 34 24 12 10 0 0 54 22 368
2018 Provides services to public 19 27 20 11 23 0 0 46 35 232
2018 Does not provide services to public 26 32 21 11 9 0 0 59 20 420

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 59 23 8 4 2 3 1 86 6 180
2022 Does not provide services to public 67 20 5 3 2 2 1 90 5 410

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Provides services to public 24 42 35 180
2022 Does not provide services to public 29 41 30 410
2020 Provides services to public 15 45 39 206
2020 Does not provide services to public 17 49 34 430
2019 Provides services to public 18 39 43 212
2019 Does not provide services to public 20 40 40 368
2018 Provides services to public 19 41 40 232
2018 Does not provide services to public 18 38 43 419

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Provides services to public 16 11 29 26 5 13 40
2022 Does not provide services to public 19 30 27 14 2 8 115
2020 Provides services to public 18 19 41 17 0 5 32
2020 Does not provide services to public 20 16 55 5 0 4 76
2019 Provides services to public 3 16 50 21 0 10 38
2019 Does not provide services to public 14 15 44 12 1 13 73
2018 Provides services to public 16 11 42 23 2 6 44
2018 Does not provide services to public 11 8 57 15 1 8 77
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 47 37 8 6 3 0 0 84 8 180
2022 Does not provide services to public 53 32 9 4 2 0 0 85 6 410
2020 Provides services to public 45 41 4 6 3 0 0 86 9 206
2020 Does not provide services to public 52 35 7 5 1 0 0 87 6 427
2019 Provides services to public 44 36 9 5 6 0 0 80 11 211
2019 Does not provide services to public 49 38 7 4 2 0 0 87 5 369
2018 Provides services to public 42 37 10 6 4 1 0 80 10 232
2018 Does not provide services to public 51 34 10 3 2 1 0 85 5 419

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 27 44 16 7 4 2 1 73 11 180
2022 Does not provide services to public 38 37 14 6 4 1 0 76 10 410
2020 Provides services to public 23 47 15 8 5 2 0 71 13 207
2020 Does not provide services to public 33 37 17 7 4 2 0 71 12 430
2019 Provides services to public 24 40 14 10 10 1 0 65 21 212
2019 Does not provide services to public 29 38 17 8 6 1 0 68 14 366
2018 Provides services to public 19 37 23 13 8 0 0 56 21 232
2018 Does not provide services to public 25 42 18 9 5 1 0 68 14 419

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 6 18 35 23 14 1 3 38 25 180
2022 Does not provide services to public 7 20 31 23 16 1 2 40 27 410
2020 Provides services to public 8 14 33 30 13 1 2 44 22 206
2020 Does not provide services to public 6 18 34 28 11 1 1 40 25 426
2019 Provides services to public 7 15 32 29 13 2 1 44 23 212
2019 Does not provide services to public 7 15 30 31 14 1 1 46 23 369
2018 Provides services to public 9 17 23 33 17 0 0 51 26 232
2018 Does not provide services to public 4 17 31 29 15 1 3 46 22 417

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 10 14 46 20 8 1 2 28 25 180
2022 Does not provide services to public 10 17 36 21 11 3 3 34 28 410
2020 Provides services to public 8 15 35 23 14 1 3 39 25 204
2020 Does not provide services to public 6 15 31 31 13 2 3 46 22 429
2019 Provides services to public 12 16 27 24 19 0 1 43 29 212
2019 Does not provide services to public 8 17 27 28 18 1 1 47 25 368
2018 Provides services to public 10 19 31 22 17 1 1 39 29 231
2018 Does not provide services to public 9 13 31 25 16 2 4 43 24 417

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 4 10 36 34 12 0 4 48 15 180
2022 Does not provide services to public 3 11 34 33 15 1 2 50 15 405
2020 Provides services to public 4 13 35 28 17 1 1 46 18 204
2020 Does not provide services to public 4 10 37 35 12 1 1 48 14 424
2019 Provides services to public 8 13 35 32 12 0 1 44 21 209
2019 Does not provide services to public 3 10 35 32 17 1 1 50 14 367
2018 Provides services to public 7 13 28 36 13 0 3 50 20 230
2018 Does not provide services to public 2 9 33 37 16 0 2 55 11 415

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 22 23 28 13 9 2 3 23 47 180
2022 Does not provide services to public 15 25 26 18 13 1 3 32 41 410
2020 Provides services to public 25 23 24 18 10 1 0 28 48 206
2020 Does not provide services to public 16 22 30 18 10 2 2 29 40 426
2019 Provides services to public 33 23 20 11 11 1 1 22 57 211
2019 Does not provide services to public 20 25 28 14 11 1 2 25 46 367
2018 Provides services to public 33 26 20 10 10 0 1 20 59 232
2018 Does not provide services to public 18 24 32 14 9 1 2 24 43 415

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 18 19 24 17 13 4 5 33 41 180
2022 Does not provide services to public 14 21 24 19 15 2 6 37 37 410
2020 Provides services to public 13 19 24 22 17 4 1 41 34 206
2020 Does not provide services to public 8 11 27 31 16 4 3 51 21 426
2019 Provides services to public 29 14 23 15 14 0 3 31 45 212
2019 Does not provide services to public 15 20 26 19 15 2 3 36 37 366
2018 Provides services to public 22 20 20 20 16 0 1 36 44 231
2018 Does not provide services to public 12 18 27 24 15 2 3 41 31 417

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 16 20 33 17 8 5 2 26 38 180
2022 Does not provide services to public 11 19 35 18 11 2 4 31 32 410
2020 Provides services to public 10 18 33 20 16 1 1 37 29 205
2020 Does not provide services to public 7 17 36 23 13 2 2 37 25 426
2019 Provides services to public 16 20 29 19 14 1 2 34 37 211
2019 Does not provide services to public 7 18 36 20 16 2 2 37 25 369
2018 Provides services to public 15 23 30 18 11 2 2 30 39 232
2018 Does not provide services to public 8 17 33 21 14 3 4 38 27 415

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 12 19 41 18 9 0 2 27 31 180
2022 Does not provide services to public 7 20 35 21 13 0 4 36 27 410
2020 Provides services to public 10 26 41 15 7 1 0 22 37 206
2020 Does not provide services to public 9 24 42 17 8 1 0 25 33 427
2019 Provides services to public 17 27 31 16 8 0 2 24 45 212
2019 Does not provide services to public 12 24 35 17 10 0 1 28 37 369

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 17 34 18 16 12 3 0 52 29 180
2022 Does not provide services to public 19 35 15 19 8 3 0 56 28 410
2020 Provides services to public 17 35 17 17 13 1 0 53 30 203
2020 Does not provide services to public 19 38 18 14 8 3 0 59 23 428
2019 Provides services to public 13 25 20 21 16 4 0 40 39 209
2019 Does not provide services to public 14 34 21 16 11 3 0 50 28 367

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 43 28 6 10 12 1 0 71 23 180
2022 Does not provide services to public 45 29 7 10 7 2 0 76 17 410
2020 Provides services to public 35 26 8 17 12 2 0 63 29 206
2020 Does not provide services to public 43 26 11 9 9 2 0 70 19 428
2019 Provides services to public 29 28 8 16 18 2 0 58 34 213
2019 Does not provide services to public 38 29 8 16 8 1 0 68 23 367
2018 Provides services to public 29 28 9 17 16 1 0 57 33 231
2018 Does not provide services to public 32 33 6 15 13 1 0 66 28 418

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 37 5 6 6 0 0 83 12 180
2022 Does not provide services to public 49 35 5 8 3 0 0 84 11 410
2020 Provides services to public 42 34 5 11 7 1 0 76 18 205
2020 Does not provide services to public 48 32 8 8 4 0 0 80 12 429
2019 Provides services to public 32 34 10 13 11 0 0 66 23 211
2019 Does not provide services to public 50 30 7 9 4 0 0 80 13 365
2018 Provides services to public 35 34 13 11 7 0 0 69 18 231
2018 Does not provide services to public 41 36 8 10 6 0 0 77 15 416

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 32 6 4 5 2 0 84 9 180
2022 Does not provide services to public 45 34 10 7 3 1 0 80 10 410
2020 Provides services to public 40 33 10 10 6 2 0 74 15 205
2020 Does not provide services to public 43 35 12 5 4 1 0 79 9 426
2019 Provides services to public 33 39 10 10 7 1 0 73 17 212
2019 Does not provide services to public 44 33 12 6 4 1 0 78 11 366
2018 Provides services to public 36 40 10 8 6 1 0 77 14 231
2018 Does not provide services to public 36 40 11 8 4 1 0 77 12 417

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 33 38 10 7 8 3 1 74 16 180
2022 Does not provide services to public 40 35 11 6 6 1 0 76 12 410
2020 Provides services to public 28 40 11 10 9 2 0 70 19 207
2020 Does not provide services to public 36 39 11 8 3 2 0 77 11 429
2019 Provides services to public 28 31 14 11 13 2 0 60 25 211
2019 Does not provide services to public 33 40 13 6 6 2 0 75 12 367
2018 Provides services to public 31 37 11 10 10 1 0 69 20 230
2018 Does not provide services to public 36 36 15 7 4 2 0 74 11 418

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 37 34 11 8 5 5 1 75 14 180
2022 Does not provide services to public 44 30 12 7 4 3 1 76 11 410
2020 Provides services to public 31 33 17 6 10 3 0 66 16 206
2020 Does not provide services to public 37 39 12 4 4 3 0 79 9 429
2019 Provides services to public 35 28 17 8 9 2 1 65 18 212
2019 Does not provide services to public 42 31 14 4 4 4 0 77 9 366
2018 Provides services to public 32 32 17 7 9 3 0 67 16 230
2018 Does not provide services to public 33 34 17 6 4 6 0 72 10 420

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 38 3 5 5 1 0 86 11 180
2022 Does not provide services to public 56 30 4 7 3 0 0 86 10 410
2020 Provides services to public 45 35 6 9 5 0 0 80 14 206
2020 Does not provide services to public 53 29 8 7 1 1 0 83 9 429
2019 Provides services to public 38 36 7 10 8 0 0 74 18 212
2019 Does not provide services to public 52 30 7 7 5 0 0 82 11 368
2018 Provides services to public 40 38 7 7 8 0 0 78 15 230
2018 Does not provide services to public 47 35 9 6 4 0 0 81 10 419

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 42 24 10 5 7 7 4 75 14 180
2022 Does not provide services to public 42 28 8 7 7 5 4 76 15 410

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 41 25 8 8 6 7 5 74 16 180
2022 Does not provide services to public 39 27 11 8 5 5 5 74 14 410

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 30 20 6 1 10 1 68 9 180
2022 Does not provide services to public 42 25 21 3 2 6 1 72 6 410
2020 Provides services to public 28 33 18 7 8 4 1 65 15 207
2020 Does not provide services to public 40 34 15 3 3 5 0 78 7 427

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 40 32 7 8 6 6 1 78 15 180
2022 Does not provide services to public 48 27 7 5 6 5 1 80 12 410
2020 Provides services to public 36 28 10 11 9 4 2 68 21 207
2020 Does not provide services to public 48 27 9 4 7 4 1 79 11 430

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 14 17 19 4 7 36 3 50 18 180
2022 Does not provide services to public 15 24 18 5 5 29 4 58 15 410

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 22 27 18 12 11 6 4 55 25 180
2022 Does not provide services to public 24 30 17 7 10 7 5 61 20 410
2020 Provides services to public 18 24 19 13 16 8 2 47 33 207
2020 Does not provide services to public 25 28 19 12 7 7 2 58 21 428
2019 Provides services to public 19 21 16 17 19 7 1 43 40 213
2019 Does not provide services to public 25 28 18 12 10 5 1 57 24 366
2018 Provides services to public 12 31 20 17 16 4 1 45 34 232
2018 Does not provide services to public 19 28 17 15 12 7 2 52 30 417

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 37 14 10 7 1 1 69 17 180
2022 Does not provide services to public 37 34 11 9 5 3 1 74 15 410
2020 Provides services to public 40 34 9 7 9 1 0 74 16 206
2020 Does not provide services to public 39 33 14 7 5 2 1 74 13 429
2019 Provides services to public 36 34 9 10 10 1 0 71 21 212
2019 Does not provide services to public 39 33 12 8 6 1 1 73 15 368
2018 Provides services to public 34 38 8 12 8 0 0 73 19 229
2018 Does not provide services to public 39 32 13 8 6 2 1 73 14 419

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 38 33 15 9 3 1 1 73 12 180
2022 Does not provide services to public 44 32 12 6 4 1 0 78 10 410
2020 Provides services to public 39 35 13 5 7 1 0 74 12 205
2020 Does not provide services to public 40 32 16 6 4 2 0 74 10 426
2019 Provides services to public 34 30 15 8 12 0 0 65 21 210
2019 Does not provide services to public 36 32 19 7 5 0 0 69 13 365
2018 Provides services to public 25 34 23 9 8 0 0 59 18 231
2018 Does not provide services to public 34 34 19 7 5 1 0 70 12 419

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 18 23 13 17 17 9 4 47 39 180
2022 Does not provide services to public 23 22 17 10 15 11 2 51 29 410
2020 Provides services to public 18 19 12 14 24 9 2 42 44 206
2020 Does not provide services to public 21 23 17 15 13 9 2 50 31 428
2019 Provides services to public 16 17 13 16 27 10 1 38 48 212
2019 Does not provide services to public 20 22 15 15 17 10 1 47 36 366
2018 Provides services to public 11 22 13 20 24 9 1 37 49 230
2018 Does not provide services to public 19 21 18 16 17 7 2 44 37 415

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 25 43 4 18 10 0 0 68 28 180
2022 Does not provide services to public 35 43 5 12 6 0 0 78 18 410
2020 Provides services to public 22 49 3 18 8 0 0 71 26 206
2020 Does not provide services to public 30 46 3 18 3 0 0 76 21 429

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 37 46 5 9 3 0 1 83 12 180
2022 Does not provide services to public 50 30 6 8 4 0 1 82 12 410
2020 Provides services to public 29 31 11 19 10 0 0 60 29 207
2020 Does not provide services to public 30 42 8 15 4 0 0 73 19 430
2019 Provides services to public 33 39 7 14 7 0 0 73 21 212
2019 Does not provide services to public 45 36 5 10 4 0 0 81 14 367

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 40 37 6 11 5 0 1 78 16 180
2022 Does not provide services to public 48 34 9 6 2 0 1 83 8 410
2020 Provides services to public 33 34 10 14 8 0 0 67 22 205
2020 Does not provide services to public 41 36 10 9 3 0 0 78 12 427
2019 Provides services to public 28 42 10 14 6 0 0 71 19 213
2019 Does not provide services to public 48 32 10 8 2 0 0 80 10 367

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 72 18 3 5 1 1 0 91 6 180
2022 Does not provide services to public 77 15 4 2 1 1 1 94 2 410
2020 Provides services to public 79 14 3 1 1 1 1 95 2 206
2020 Does not provide services to public 79 16 2 1 1 0 0 96 2 426

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 82 5 4 1 3 0 4 92 4 180
2022 Does not provide services to public 84 9 2 0 2 0 3 95 2 410
2019 Provides services to public 80 7 5 1 2 0 4 91 3 211
2019 Does not provide services to public 83 8 3 2 1 0 3 94 3 367

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 40 10 11 4 6 21 10 71 14 180
2022 Does not provide services to public 46 16 8 4 5 13 8 79 11 410
2020 Provides services to public 30 11 11 9 11 17 10 57 27 207
2020 Does not provide services to public 43 17 8 5 8 12 7 74 16 430
2019 Provides services to public 35 10 11 7 17 13 7 57 30 213
2019 Does not provide services to public 44 15 8 5 8 14 5 74 16 368

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 14 86 180
2022 Does not provide services to public 13 87 410
2020 Provides services to public 19 81 206
2020 Does not provide services to public 13 87 430
2019 Provides services to public 20 80 212
2019 Does not provide services to public 14 86 369
2018 Provides services to public 21 79 232
2018 Does not provide services to public 13 87 418

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 42 58 25
2022 Does not provide services to public 48 52 50
2020 Provides services to public 60 40 38
2020 Does not provide services to public 62 38 53
2019 Provides services to public 77 23 42
2019 Does not provide services to public 65 35 50
2018 Provides services to public 73 27 49
2018 Does not provide services to public 55 45 54

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 57 43 25
2022 Does not provide services to public 59 41 50
2020 Provides services to public 58 42 38
2020 Does not provide services to public 50 50 53
2019 Provides services to public 67 33 42
2019 Does not provide services to public 44 56 50
2018 Provides services to public 47 53 49
2018 Does not provide services to public 55 45 54

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 8 92 25
2022 Does not provide services to public 15 85 50
2019 Provides services to public 14 86 42
2019 Does not provide services to public 10 90 50

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 8 92 25
2022 Does not provide services to public 0 100 50
2020 Provides services to public 0 100 38
2020 Does not provide services to public 0 100 53

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 8 92 25
2022 Does not provide services to public 9 91 50

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 28 72 25
2022 Does not provide services to public 5 95 50

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 6 94 25
2022 Does not provide services to public 1 99 50

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 44 56 25
2022 Does not provide services to public 22 78 50
2020 Provides services to public 42 58 38
2020 Does not provide services to public 35 65 53
2019 Provides services to public 41 59 42
2019 Does not provide services to public 34 66 50
2018 Provides services to public 49 51 49
2018 Does not provide services to public 42 58 54

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 42 58 25
2022 Does not provide services to public 35 65 50
2020 Provides services to public 32 68 38
2020 Does not provide services to public 34 66 53
2019 Provides services to public 38 62 42
2019 Does not provide services to public 24 76 50
2018 Provides services to public 33 67 49
2018 Does not provide services to public 37 63 54

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 46 54 25
2022 Does not provide services to public 38 62 50
2020 Provides services to public 51 49 38
2020 Does not provide services to public 35 65 53
2019 Provides services to public 58 42 42
2019 Does not provide services to public 42 58 50
2018 Provides services to public 44 56 49
2018 Does not provide services to public 41 59 54

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 42 58 25
2022 Does not provide services to public 28 72 50
2020 Provides services to public 49 51 38
2020 Does not provide services to public 43 57 53
2019 Provides services to public 46 54 42
2019 Does not provide services to public 30 70 50
2018 Provides services to public 53 47 49
2018 Does not provide services to public 41 59 54

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 39 61 25
2022 Does not provide services to public 22 78 50
2020 Provides services to public 26 74 38
2020 Does not provide services to public 22 78 53
2019 Provides services to public 41 59 42
2019 Does not provide services to public 30 70 50
2018 Provides services to public 28 72 49
2018 Does not provide services to public 30 70 54

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 44 56 25
2022 Does not provide services to public 39 61 50
2020 Provides services to public 57 43 38
2020 Does not provide services to public 56 44 53
2019 Provides services to public 62 38 42
2019 Does not provide services to public 48 52 50
2018 Provides services to public 63 37 49
2018 Does not provide services to public 54 46 54

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 42 58 25
2022 Does not provide services to public 29 71 50
2020 Provides services to public 44 56 38
2020 Does not provide services to public 48 52 53
2019 Provides services to public 41 59 42
2019 Does not provide services to public 34 66 50
2018 Provides services to public 40 60 49
2018 Does not provide services to public 41 59 54

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 5 95 25
2022 Does not provide services to public 0 100 50
2019 Provides services to public 0 100 42
2019 Does not provide services to public 0 100 50

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 5 95 25
2022 Does not provide services to public 2 98 50

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 16 84 25
2022 Does not provide services to public 4 96 50
2018 Provides services to public 12 88 49
2018 Does not provide services to public 9 91 54

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 43 57 25
2022 Does not provide services to public 47 53 50
2020 Provides services to public 48 52 38
2020 Does not provide services to public 46 54 53
2019 Provides services to public 55 45 42
2019 Does not provide services to public 38 62 50
2018 Provides services to public 52 48 49
2018 Does not provide services to public 35 65 54

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 29 71 25
2022 Does not provide services to public 15 85 50
2020 Provides services to public 31 69 38
2020 Does not provide services to public 16 84 53
2019 Provides services to public 22 78 42
2019 Does not provide services to public 26 74 50
2018 Provides services to public 45 55 49
2018 Does not provide services to public 22 78 54

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 21 79 25
2022 Does not provide services to public 25 75 50
2020 Provides services to public 12 88 38
2020 Does not provide services to public 15 85 53
2019 Provides services to public 17 83 42
2019 Does not provide services to public 12 88 50
2018 Provides services to public 13 87 49
2018 Does not provide services to public 19 81 54

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 47 53 25
2022 Does not provide services to public 41 59 50
2020 Provides services to public 47 53 38
2020 Does not provide services to public 60 40 53
2019 Provides services to public 41 59 42
2019 Does not provide services to public 44 56 50
2018 Provides services to public 53 47 49
2018 Does not provide services to public 48 52 54

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 11 89 25
2022 Does not provide services to public 13 87 50
2020 Provides services to public 23 77 38
2020 Does not provide services to public 15 85 53
2019 Provides services to public 14 86 42
2019 Does not provide services to public 14 86 50
2018 Provides services to public 36 64 49
2018 Does not provide services to public 15 85 54

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 25
2022 Does not provide services to public 5 95 50

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 24 76 25
2022 Does not provide services to public 15 85 50
2020 Provides services to public 15 85 38
2020 Does not provide services to public 15 85 53
2019 Provides services to public 19 81 42
2019 Does not provide services to public 13 87 50
2018 Provides services to public 18 82 49
2018 Does not provide services to public 13 87 54

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 12 88 25
2022 Does not provide services to public 0 100 50

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 6 94 25
2022 Does not provide services to public 5 95 50

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 10 90 50

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 16 84 25
2022 Does not provide services to public 8 92 50
2020 Provides services to public 16 84 38
2020 Does not provide services to public 10 90 53

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 40 60 25
2022 Does not provide services to public 37 63 50
2020 Provides services to public 38 62 38
2020 Does not provide services to public 29 71 53
2019 Provides services to public 42 58 42
2019 Does not provide services to public 38 62 50
2018 Provides services to public 31 69 49
2018 Does not provide services to public 41 59 54

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 3 97 25
2022 Does not provide services to public 9 91 45

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 12 88 25
2022 Does not provide services to public 23 77 45
2018 Provides services to public 17 83 48
2018 Does not provide services to public 14 86 50

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 6 94 25
2022 Does not provide services to public 10 90 45
2018 Provides services to public 17 83 48
2018 Does not provide services to public 10 90 50

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 25
2022 Does not provide services to public 2 98 45
2018 Provides services to public 10 90 48
2018 Does not provide services to public 10 90 50

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 5 95 45
2018 Provides services to public 10 90 48
2018 Does not provide services to public 10 90 50

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 4 96 45

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 3 97 25
2022 Does not provide services to public 6 94 45

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 8 92 25
2022 Does not provide services to public 6 94 45
2018 Provides services to public 18 82 48
2018 Does not provide services to public 14 86 50

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 5 95 45
2018 Provides services to public 10 90 48
2018 Does not provide services to public 12 88 50

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 38 62 25
2022 Does not provide services to public 15 85 45
2018 Provides services to public 54 46 48
2018 Does not provide services to public 30 70 50

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 15 85 25
2022 Does not provide services to public 8 92 45

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 44 56 25
2022 Does not provide services to public 31 69 45
2018 Provides services to public 48 52 48
2018 Does not provide services to public 45 55 50

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 25
2022 Does not provide services to public 0 100 45
2018 Provides services to public 0 100 48
2018 Does not provide services to public 0 100 50

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 56 44 25
2022 Does not provide services to public 53 47 45
2018 Provides services to public 63 37 48
2018 Does not provide services to public 70 30 50

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 25
2022 Does not provide services to public 0 100 45

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 25 75 25
2022 Does not provide services to public 28 72 45
2018 Provides services to public 10 90 48
2018 Does not provide services to public 14 86 50

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 11 13 8 11 10 37 11 45 39 180
2022 Does not provide services to public 15 16 12 10 8 28 10 52 28 410
2020 Provides services to public 12 15 15 10 16 27 6 39 39 207
2020 Does not provide services to public 16 15 18 11 6 27 8 47 25 428
2019 Provides services to public 14 13 16 10 19 23 4 37 41 213
2019 Does not provide services to public 15 13 18 11 11 28 5 42 32 367
2018 Provides services to public 13 15 18 9 17 23 4 39 35 230
2018 Does not provide services to public 14 18 19 12 10 23 4 43 30 415

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 32 27 10 9 6 14 2 70 18 180
2022 Does not provide services to public 34 30 16 7 6 6 1 69 14 410
2020 Provides services to public 23 31 15 10 13 5 2 58 26 205
2020 Does not provide services to public 33 29 15 8 5 9 1 69 14 428
2019 Provides services to public 26 22 17 13 14 8 1 53 29 213
2019 Does not provide services to public 29 31 16 10 6 7 1 65 17 369
2018 Provides services to public 26 25 20 12 9 8 0 54 24 232
2018 Does not provide services to public 29 29 17 11 6 7 1 63 19 417

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 13 87 180
2022 Does not provide services to public 9 91 410
2020 Provides services to public 15 85 206
2020 Does not provide services to public 6 94 429
2019 Provides services to public 14 86 212
2019 Does not provide services to public 6 94 368
2018 Provides services to public 13 87 232
2018 Does not provide services to public 7 93 418

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 28 72 25
2022 Does not provide services to public 39 61 35
2020 Provides services to public 42 58 30
2020 Does not provide services to public 32 68 25
2019 Provides services to public 47 53 30
2019 Does not provide services to public 32 68 22
2018 Provides services to public 52 48 31
2018 Does not provide services to public 44 56 27

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 91 9 25
2022 Does not provide services to public 85 15 35
2019 Provides services to public 73 27 30
2019 Does not provide services to public 77 23 22

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 10 90 25
2022 Does not provide services to public 0 100 35

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 6 94 25
2022 Does not provide services to public 0 100 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25
2018 Provides services to public 0 100 31
2018 Does not provide services to public 0 100 27

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 9 91 25
2022 Does not provide services to public 9 91 35

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 14 86 25
2022 Does not provide services to public 6 94 35

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 3 97 25
2022 Does not provide services to public 0 100 35

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 27 73 25
2022 Does not provide services to public 25 75 35
2018 Provides services to public 29 71 31
2018 Does not provide services to public 23 77 27

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 23 77 25
2022 Does not provide services to public 13 87 35

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 18 82 25
2022 Does not provide services to public 7 93 35
2020 Provides services to public 20 80 30
2020 Does not provide services to public 24 76 25

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 25
2022 Does not provide services to public 6 94 35

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 5 95 25
2022 Does not provide services to public 31 69 35
2020 Provides services to public 30 70 30
2020 Does not provide services to public 24 76 25
2019 Provides services to public 23 77 30
2019 Does not provide services to public 23 77 22

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 21 79 25
2022 Does not provide services to public 41 59 35
2020 Provides services to public 58 42 30
2020 Does not provide services to public 25 75 25
2019 Provides services to public 50 50 30
2019 Does not provide services to public 40 60 22
2018 Provides services to public 56 44 31
2018 Does not provide services to public 23 77 27

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 6 94 25
2022 Does not provide services to public 0 100 35
2019 Provides services to public 0 100 30
2019 Does not provide services to public 0 100 22

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 3 97 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 14 86 25
2022 Does not provide services to public 8 92 35

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 13 87 25
2022 Does not provide services to public 12 88 35
2020 Provides services to public 35 65 30
2020 Does not provide services to public 38 62 25
2019 Provides services to public 26 74 30
2019 Does not provide services to public 22 78 22
2018 Provides services to public 30 70 31
2018 Does not provide services to public 18 82 27

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 25
2022 Does not provide services to public 0 100 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 30
2019 Does not provide services to public 0 100 22

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 14 86 25
2022 Does not provide services to public 15 85 35
2018 Provides services to public 24 76 31
2018 Does not provide services to public 30 70 27

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 4 96 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 30
2019 Does not provide services to public 0 100 22
2018 Provides services to public 0 100 31
2018 Does not provide services to public 0 100 27

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 31 69 25
2022 Does not provide services to public 13 87 35
2018 Provides services to public 18 82 31
2018 Does not provide services to public 18 82 27

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 27 73 25
2022 Does not provide services to public 26 74 35

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 7 93 35
2018 Provides services to public 18 82 31
2018 Does not provide services to public 0 100 27

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 4 96 35
2019 Provides services to public 0 100 30
2019 Does not provide services to public 0 100 22

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 15 85 25
2022 Does not provide services to public 17 83 35
2020 Provides services to public 24 76 30
2020 Does not provide services to public 24 76 25

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 25
2022 Does not provide services to public 0 100 35
2020 Provides services to public 0 100 30
2020 Does not provide services to public 0 100 25
2018 Provides services to public 0 100 31
2018 Does not provide services to public 0 100 27

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 3 97 25
2022 Does not provide services to public 5 95 35

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 5 95 25
2022 Does not provide services to public 6 94 35

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 13 87 25
2022 Does not provide services to public 4 96 35

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 56 44 25
2022 Does not provide services to public 53 47 35
2020 Provides services to public 67 33 30
2020 Does not provide services to public 60 40 25
2019 Provides services to public 77 23 30
2019 Does not provide services to public 59 41 22
2018 Provides services to public 48 52 31
2018 Does not provide services to public 74 26 27

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 4 96 30

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 13 87 20
2022 Does not provide services to public 15 85 30

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 20
2022 Does not provide services to public 3 97 30

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 20
2022 Does not provide services to public 0 100 30

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 30

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 30

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 6 94 30

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 12 88 20
2022 Does not provide services to public 11 89 30

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 20
2022 Does not provide services to public 13 87 30

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 23 77 20
2022 Does not provide services to public 30 70 30
2018 Provides services to public 50 50 29
2018 Does not provide services to public 31 69 26

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 14 86 20
2022 Does not provide services to public 7 93 30

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 43 57 20
2022 Does not provide services to public 45 55 30
2018 Provides services to public 59 41 29
2018 Does not provide services to public 38 62 26

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 0 100 30
2018 Provides services to public 0 100 29
2018 Does not provide services to public 0 100 26

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 69 31 20
2022 Does not provide services to public 68 32 30
2018 Provides services to public 79 21 29
2018 Does not provide services to public 60 40 26

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 20
2022 Does not provide services to public 3 97 30

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 18 82 20
2022 Does not provide services to public 17 83 30

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 15 12 16 5 9 34 9 47 25 180
2022 Does not provide services to public 16 17 17 4 6 33 7 55 16 410
2020 Provides services to public 14 13 17 9 14 29 3 40 35 205
2020 Does not provide services to public 18 14 16 5 4 35 8 56 16 430
2019 Provides services to public 15 10 22 6 13 28 6 39 28 212
2019 Does not provide services to public 18 13 18 5 5 34 7 52 17 368
2018 Provides services to public 14 15 22 6 10 27 6 43 25 231
2018 Does not provide services to public 17 15 23 4 6 30 6 49 16 417

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 34 29 12 6 6 11 2 72 14 180
2022 Does not provide services to public 38 29 15 5 5 8 1 73 11 410
2020 Provides services to public 27 25 17 8 13 9 0 57 24 205
2020 Does not provide services to public 37 28 16 4 4 9 2 73 9 428
2019 Provides services to public 30 22 18 7 11 11 2 59 20 212
2019 Does not provide services to public 37 27 15 6 3 11 1 73 11 369
2018 Provides services to public 27 27 20 6 9 11 0 60 17 232
2018 Does not provide services to public 32 29 18 5 4 10 1 69 11 418

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 12 88 180
2022 Does not provide services to public 15 85 410
2020 Provides services to public 18 82 205
2020 Does not provide services to public 10 90 427
2019 Provides services to public 22 78 213
2019 Does not provide services to public 14 86 369

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 64 36 20
2022 Does not provide services to public 57 43 55
2020 Provides services to public 65 35 37
2020 Does not provide services to public 50 50 45

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 77 23 20
2022 Does not provide services to public 73 27 55
2020 Provides services to public 67 33 37
2020 Does not provide services to public 86 14 45
2019 Provides services to public 76 24 46
2019 Does not provide services to public 82 18 51

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 33 60 7 0 0 0 0 93 0 15
2022 Does not provide services to public 47 34 7 6 7 0 0 81 12 40
2020 Provides services to public 32 44 8 12 4 0 0 76 16 25
2020 Does not provide services to public 61 32 5 2 0 0 0 93 2 39
2019 Provides services to public 37 26 14 14 6 0 3 64 21 35
2019 Does not provide services to public 43 38 5 12 2 0 0 81 14 42

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 45 32 7 7 3 3 3 83 10 180
2022 Does not provide services to public 51 29 8 5 2 3 2 84 8 410
2020 Provides services to public 43 31 7 7 7 1 4 79 14 207
2020 Does not provide services to public 45 30 9 4 3 4 5 83 8 429

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Provides services to public 30 29 13 15 14 115
2022 Does not provide services to public 33 23 17 9 18 260

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 47 53 150
2022 Does not provide services to public 41 59 285

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 41 59 150
2022 Does not provide services to public 33 67 285

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 54 46 150
2022 Does not provide services to public 48 52 285

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 49 51 150
2022 Does not provide services to public 43 57 285

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 36 64 150
2022 Does not provide services to public 28 72 285

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 39 61 150
2022 Does not provide services to public 40 60 285

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 15 85 150
2022 Does not provide services to public 24 76 285

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 40 60 150
2022 Does not provide services to public 31 69 285

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 24 76 150
2022 Does not provide services to public 19 81 285

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 48 52 150
2022 Does not provide services to public 39 61 285

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 31 69 150
2022 Does not provide services to public 26 74 285

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 12 88 150
2022 Does not provide services to public 10 90 285

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 8 92 150
2022 Does not provide services to public 13 87 285

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 71 17 1 4 3 1 3 91 8 150
2022 Does not provide services to public 78 15 3 1 1 0 2 94 2 285

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 9 11 19 19 34 4 4 57 22 150
2022 Does not provide services to public 4 14 16 15 41 3 6 62 20 285

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 16 21 16 13 26 7 1 43 40 150
2022 Does not provide services to public 7 19 15 16 34 8 1 55 28 285
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 31 8 4 3 1 2 84 8 180
2022 Does not provide services to public 57 27 5 4 6 1 1 85 10 410
2020 Provides services to public 47 28 6 10 8 1 0 75 18 207
2020 Does not provide services to public 50 29 8 7 5 1 0 80 13 429

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 6 7 11 9 42 7 18 67 18 180
2022 Does not provide services to public 3 7 15 10 37 4 23 65 14 410

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 35 37 9 7 10 2 1 74 17 180
2022 Does not provide services to public 37 43 11 4 4 1 0 80 9 410
2020 Provides services to public 29 47 13 5 6 1 0 76 11 207
2020 Does not provide services to public 43 40 11 4 2 0 0 83 6 425
2019 Provides services to public 23 36 18 14 8 1 0 60 22 212
2019 Does not provide services to public 28 42 15 10 4 1 0 71 14 367
2018 Provides services to public 18 41 17 13 9 2 0 61 22 232
2018 Does not provide services to public 29 42 15 9 4 1 0 72 12 419

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Provides services to public 7 29 43 17 4 180
2022 Does not provide services to public 8 25 39 22 6 410

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 31 10 4 5 1 1 81 9 180
2022 Does not provide services to public 54 25 9 5 4 2 1 81 9 410
2020 Provides services to public 43 31 8 5 8 4 1 77 14 206
2020 Does not provide services to public 47 26 15 5 4 4 0 76 9 429

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 43 27 11 10 6 2 0 73 16 180
2022 Does not provide services to public 46 27 6 9 10 1 1 74 20 410
2020 Provides services to public 31 29 8 16 15 1 0 60 31 207
2020 Does not provide services to public 38 28 10 10 12 2 0 67 22 429

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 20 38 14 14 11 1 1 59 26 180
2022 Does not provide services to public 25 38 14 11 11 1 0 64 22 410
2020 Provides services to public 21 30 17 17 15 1 0 51 32 207
2020 Does not provide services to public 32 33 17 8 8 2 0 66 16 428
2019 Provides services to public 15 27 15 19 25 0 0 41 44 213
2019 Does not provide services to public 20 34 15 16 12 2 0 55 29 368
2018 Provides services to public 15 23 23 18 18 3 0 39 37 230
2018 Does not provide services to public 20 34 18 17 9 1 0 55 27 419

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 63 7 17 4 0 0 71 21 25
2022 Does not provide services to public 22 54 9 9 5 0 0 77 14 100
2020 Provides services to public 15 44 8 29 4 0 0 59 33 26
2020 Does not provide services to public 28 47 6 13 4 1 1 77 17 98
2019 Provides services to public 12 52 6 26 0 3 0 67 27 31
2019 Does not provide services to public 20 56 9 13 0 3 0 78 13 74

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 22 35 15 9 17 1 1 58 27 180
2022 Does not provide services to public 32 22 20 11 13 0 2 55 25 410
2020 Provides services to public 29 25 23 13 9 0 0 55 21 205
2020 Does not provide services to public 37 28 18 9 7 1 1 66 16 428
2019 Provides services to public 19 24 23 16 18 0 0 43 34 213
2019 Does not provide services to public 20 27 25 15 12 0 1 48 27 368
2018 Provides services to public 14 16 25 21 23 0 2 31 44 233
2018 Does not provide services to public 19 26 20 16 17 0 1 46 34 420

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 11 15 28 20 27 0 0 26 46 180
2022 Does not provide services to public 14 23 23 19 21 0 1 37 40 405
2020 Provides services to public 7 15 25 27 26 0 0 22 54 206
2020 Does not provide services to public 11 16 30 23 19 0 1 28 42 430
2019 Provides services to public 8 15 25 19 33 0 0 23 52 213
2019 Does not provide services to public 10 20 28 22 20 0 0 30 42 368
2018 Provides services to public 7 12 30 17 33 0 1 19 51 233
2018 Does not provide services to public 13 20 32 18 16 0 1 34 34 420

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 19 33 25 14 8 0 1 52 23 180
2022 Does not provide services to public 25 30 25 10 8 0 2 56 19 410
2020 Provides services to public 19 28 26 17 9 0 1 48 27 206
2020 Does not provide services to public 24 31 24 13 6 0 1 56 19 428
2019 Provides services to public 20 29 22 15 14 0 0 49 29 209
2019 Does not provide services to public 25 35 23 10 7 1 1 60 17 368
2018 Provides services to public 16 31 27 14 8 0 4 49 23 230
2018 Does not provide services to public 22 37 24 10 4 1 1 60 15 419

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 11 17 23 19 29 1 0 28 49 180
2022 Does not provide services to public 13 22 21 17 25 0 2 36 43 410
2020 Provides services to public 12 17 20 21 30 0 0 29 51 206
2020 Does not provide services to public 12 23 24 20 19 2 1 36 40 427
2019 Provides services to public 12 15 11 22 39 1 0 28 61 211
2019 Does not provide services to public 11 21 21 20 26 1 1 32 47 368
2018 Provides services to public 13 14 18 18 35 0 2 28 54 231
2018 Does not provide services to public 14 24 22 18 21 1 1 38 39 419

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 19 22 20 17 18 2 2 42 37 180
2022 Does not provide services to public 34 22 18 9 11 0 6 59 22 410
2020 Provides services to public 19 23 19 19 20 0 1 42 39 206
2020 Does not provide services to public 27 27 20 13 11 0 2 55 25 428
2019 Provides services to public 23 16 21 13 25 0 1 40 39 213
2019 Does not provide services to public 31 25 19 11 10 1 4 58 22 369
2018 Provides services to public 21 19 19 12 24 0 3 42 38 232
2018 Does not provide services to public 34 21 20 9 10 0 6 59 20 415

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 15 24 25 16 19 0 0 40 35 180
2022 Does not provide services to public 27 27 21 11 14 0 1 53 25 410
2020 Provides services to public 12 20 26 17 26 0 0 32 42 207
2020 Does not provide services to public 22 24 24 16 12 0 1 47 29 427
2019 Provides services to public 14 21 22 13 30 0 0 35 43 213
2019 Does not provide services to public 23 29 22 13 11 1 1 53 25 368
2018 Provides services to public 16 17 27 16 24 0 0 33 40 231
2018 Does not provide services to public 23 27 23 14 11 1 1 51 25 420

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 25 31 20 11 10 1 2 58 21 180
2022 Does not provide services to public 29 34 20 8 7 1 2 65 15 410
2020 Provides services to public 30 29 21 11 7 0 2 60 18 206
2020 Does not provide services to public 33 35 22 5 3 1 1 69 8 427
2019 Provides services to public 26 27 23 11 12 0 1 53 24 211
2019 Does not provide services to public 29 38 19 8 5 0 0 68 14 365
2018 Provides services to public 23 29 23 14 9 1 1 53 24 231
2018 Does not provide services to public 31 30 20 13 5 1 1 62 18 418

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 28 31 20 9 7 2 3 62 17 180
2022 Does not provide services to public 34 27 19 12 7 0 2 62 19 410
2020 Provides services to public 33 31 21 10 5 1 0 65 15 205
2020 Does not provide services to public 30 34 20 10 5 1 1 66 14 430
2019 Provides services to public 31 29 20 8 10 0 2 61 18 211
2019 Does not provide services to public 35 32 19 10 3 0 1 68 14 366
2018 Provides services to public 30 32 20 10 7 0 2 63 17 230
2018 Does not provide services to public 33 35 20 8 3 0 1 69 11 416

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 38 32 16 6 6 1 2 72 12 180
2022 Does not provide services to public 43 29 15 8 3 0 2 73 11 410
2020 Provides services to public 35 30 21 9 5 1 0 64 14 206
2020 Does not provide services to public 37 37 15 7 3 0 1 75 10 428
2019 Provides services to public 39 25 20 7 8 0 1 65 15 210
2019 Does not provide services to public 39 32 17 9 3 0 0 72 12 366
2018 Provides services to public 34 26 20 12 5 0 2 62 18 230
2018 Does not provide services to public 40 34 17 5 4 0 1 74 9 416

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 36 32 13 6 12 1 0 69 18 180
2022 Does not provide services to public 44 28 11 7 8 0 1 73 16 410
2020 Provides services to public 40 20 18 13 9 0 0 60 22 206
2020 Does not provide services to public 42 29 12 9 6 0 1 72 15 428
2019 Provides services to public 33 26 17 7 17 0 0 59 24 207
2019 Does not provide services to public 44 24 17 7 7 0 0 69 14 366

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 30 30 23 9 7 0 1 61 17 180
2022 Does not provide services to public 39 28 17 11 4 0 2 68 15 410
2020 Provides services to public 20 26 27 14 12 0 1 46 27 206
2020 Does not provide services to public 26 28 25 14 6 0 1 55 20 429

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 37 22 9 11 1 0 58 20 180
2022 Does not provide services to public 27 31 22 13 6 0 1 59 19 410
2020 Provides services to public 25 27 21 13 13 0 0 52 26 205
2020 Does not provide services to public 25 31 21 13 9 1 0 56 22 428
2019 Provides services to public 35 25 21 9 10 1 0 60 19 210
2019 Does not provide services to public 37 30 20 7 6 1 1 67 13 365
2018 Provides services to public 27 29 24 11 5 1 3 58 17 229
2018 Does not provide services to public 36 28 22 8 5 0 1 65 13 415

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 31 10 4 4 1 2 81 8 180
2022 Does not provide services to public 56 21 12 4 3 0 3 80 7 410
2020 Provides services to public 30 28 22 10 10 0 0 58 20 206
2020 Does not provide services to public 39 29 22 7 3 0 1 68 10 428
2019 Provides services to public 43 25 19 6 6 0 1 68 12 211
2019 Does not provide services to public 55 24 13 5 2 0 2 80 7 365
2018 Provides services to public 42 27 14 7 8 1 2 71 15 230
2018 Does not provide services to public 55 21 15 4 4 0 1 77 7 415

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 36 29 15 9 10 0 1 66 19 180
2022 Does not provide services to public 42 31 15 6 4 0 1 74 10 410
2020 Provides services to public 21 24 30 12 12 0 1 46 24 206
2020 Does not provide services to public 22 34 23 13 7 0 0 56 20 429

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 75 11 4 1 2 2 5 92 3 180
2022 Does not provide services to public 73 11 3 2 2 1 8 93 4 410
2020 Provides services to public 60 15 11 4 7 1 3 78 11 207
2020 Does not provide services to public 68 16 8 3 2 0 3 87 4 428
2019 Provides services to public 64 14 10 3 4 2 4 82 7 211
2019 Does not provide services to public 75 10 4 1 1 0 8 93 3 365
2018 Provides services to public 62 13 11 3 4 1 6 81 7 230
2018 Does not provide services to public 72 14 5 2 1 1 5 91 3 417

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 65 10 7 4 8 1 5 79 13 180
2022 Does not provide services to public 71 11 6 2 4 0 5 87 6 410
2020 Provides services to public 64 15 7 4 7 1 2 81 12 205
2020 Does not provide services to public 77 12 5 1 3 1 1 91 4 427
2019 Provides services to public 60 12 11 6 9 1 1 74 15 213
2019 Does not provide services to public 74 12 5 5 3 1 1 87 8 368
2018 Provides services to public 60 15 8 7 6 0 3 78 14 230
2018 Does not provide services to public 69 12 6 7 2 0 3 85 9 417

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 54 27 9 3 4 0 3 83 7 180
2022 Does not provide services to public 60 23 9 3 2 0 3 86 5 410
2020 Provides services to public 56 24 11 4 4 0 1 81 8 206
2020 Does not provide services to public 61 23 8 3 3 1 0 85 6 427
2019 Provides services to public 39 29 19 5 6 1 1 69 12 212
2019 Does not provide services to public 56 27 11 3 2 0 1 84 5 369
2018 Provides services to public 37 36 16 8 3 0 0 73 11 232
2018 Does not provide services to public 43 36 14 4 3 0 1 79 7 418

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 62 16 5 7 7 1 3 81 14 180
2022 Does not provide services to public 64 16 9 4 5 0 3 82 9 410
2020 Provides services to public 53 20 12 8 5 0 1 74 14 204
2020 Does not provide services to public 63 19 9 4 4 1 1 83 8 427
2019 Provides services to public 47 19 16 7 9 1 1 67 17 211
2019 Does not provide services to public 60 20 10 5 5 0 1 80 10 368
2018 Provides services to public 46 22 14 8 9 0 1 68 18 229
2018 Does not provide services to public 54 21 14 5 5 0 1 76 10 417

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 57 12 7 2 3 0 19 85 6 180
2022 Does not provide services to public 59 10 7 3 2 0 18 85 6 410
2020 Provides services to public 54 14 9 4 3 0 17 81 8 205
2020 Does not provide services to public 61 8 7 3 1 0 19 86 6 427
2019 Provides services to public 50 15 12 2 3 0 18 79 7 210
2019 Does not provide services to public 55 12 4 2 1 0 26 91 4 367
2018 Provides services to public 47 19 9 4 1 0 21 83 6 230
2018 Does not provide services to public 50 13 7 4 1 0 26 85 5 413

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 52 25 13 4 4 0 3 79 8 180
2022 Does not provide services to public 65 19 7 2 2 0 4 88 4 405
2020 Provides services to public 41 29 15 10 3 0 2 72 13 207
2020 Does not provide services to public 61 22 11 3 1 0 2 85 4 428
2019 Provides services to public 52 24 17 3 1 1 2 78 5 211
2019 Does not provide services to public 65 18 9 2 1 0 4 87 4 369
2018 Provides services to public 42 30 16 7 1 0 3 74 9 231
2018 Does not provide services to public 60 20 11 3 0 0 5 85 3 413

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 81 7 3 2 2 0 6 93 4 180
2022 Does not provide services to public 80 8 3 1 1 0 6 94 3 410
2020 Provides services to public 79 14 3 0 2 0 2 95 2 207
2020 Does not provide services to public 80 11 3 3 2 1 1 92 5 429
2019 Provides services to public 78 11 4 1 3 1 2 91 5 211
2019 Does not provide services to public 79 10 4 2 2 0 3 92 4 368
2018 Provides services to public 69 16 4 3 4 0 4 89 7 229
2018 Does not provide services to public 70 15 5 3 2 0 4 89 6 418

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 27 12 4 2 0 3 81 6 180
2022 Does not provide services to public 52 23 14 4 3 0 4 78 7 410
2020 Provides services to public 40 34 14 6 5 0 2 75 11 207
2020 Does not provide services to public 45 27 17 7 2 1 2 73 9 428
2019 Provides services to public 55 25 16 1 4 0 0 79 5 212
2019 Does not provide services to public 56 26 12 3 1 0 2 84 4 368
2018 Provides services to public 49 31 15 2 2 0 2 81 4 231
2018 Does not provide services to public 51 27 15 3 3 0 1 79 6 415

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 5 18 45 20 11 0 1 23 31 180
2022 Does not provide services to public 8 23 40 17 12 0 0 31 29 410
2020 Provides services to public 4 19 35 27 15 0 0 23 42 206
2020 Does not provide services to public 7 28 37 20 8 0 0 35 28 429
2019 Provides services to public 5 21 35 21 18 0 0 26 39 213
2019 Does not provide services to public 9 25 43 15 8 0 0 34 24 369
2018 Provides services to public 4 22 36 21 18 0 0 26 38 233
2018 Does not provide services to public 9 26 40 18 6 0 0 36 25 419

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 15 20 41 17 6 0 1 23 36 180
2022 Does not provide services to public 15 21 42 16 6 0 1 22 36 410
2020 Provides services to public 20 34 31 12 4 0 0 16 53 205
2020 Does not provide services to public 13 24 39 17 6 0 0 23 37 429
2019 Provides services to public 24 25 34 13 4 0 0 18 49 211
2019 Does not provide services to public 12 25 38 17 7 0 0 24 38 368
2018 Provides services to public 21 28 35 11 6 0 0 16 49 229
2018 Does not provide services to public 10 24 38 21 7 0 1 28 34 411
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Provides services to public 23 59 17 1 180
2022 Does not provide services to public 24 59 16 1 410
2020 Provides services to public 28 50 21 1 207
2020 Does not provide services to public 25 54 20 1 430

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 41 59 40
2022 Does not provide services to public 37 63 100
2020 Provides services to public 39 61 58
2020 Does not provide services to public 41 59 108

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 44 15 7 1 5 5 23 81 9 180
2022 Does not provide services to public 43 15 10 5 5 1 20 74 13 410
2020 Provides services to public 48 14 10 5 3 3 17 77 11 207
2020 Does not provide services to public 46 17 9 6 5 2 15 76 13 428
2019 Provides services to public 50 13 13 6 11 0 8 68 18 212
2019 Does not provide services to public 38 21 14 7 10 1 10 65 19 366
2018 Provides services to public 45 12 14 10 10 0 10 63 21 231
2018 Does not provide services to public 48 12 14 6 9 2 9 68 16 419

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 13 13 18 42 1 4 23 63 40
2022 Does not provide services to public 10 17 13 20 32 0 8 29 57 100
2020 Provides services to public 5 19 15 20 33 2 5 26 57 58
2020 Does not provide services to public 13 21 13 13 32 1 7 37 49 107

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 2 10 8 25 48 3 4 13 78 40
2022 Does not provide services to public 4 17 10 17 46 3 3 22 67 100
2020 Provides services to public 5 4 9 23 56 2 2 9 82 58
2020 Does not provide services to public 3 16 9 11 58 1 3 19 71 108
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