2022 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - PM

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 31 0 23 0 0 0 77 23 13
2019 PM 54 23 15 8 0 0 0 77 8 13
2018 PM 42 32 21 5 0 0 0 74 5 19
2018 PM-03 27 27 36 9 0 0 0 55 9 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 46 8 23 0 0 0 69 23 13
2019 PM 23 38 8 8 23 0 0 62 31 13
2018 PM 33 39 11 0 17 0 0 72 17 18
2018 PM-03 10 40 20 0 30 0 0 50 30 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 31 8 15 0 0 0 77 15 13
2019 PM 69 23 8 0 0 0 0 92 0 13
2018 PM 61 33 0 6 0 0 0 94 6 18
2018 PM-03 40 50 0 10 0 0 0 90 10 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 23 8 8 0 0 0 85 8 13
2019 PM 54 23 23 0 0 0 0 77 0 13
2018 PM 56 11 11 17 6 0 0 67 22 18
2018 PM-03 30 20 10 30 10 0 0 50 40 10

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 23 8 15 0 0 0 77 15 13
2019 PM 31 23 8 15 23 0 0 54 38 13
2018 PM 32 32 5 16 16 0 0 63 32 19
2018 PM-03 18 27 0 27 27 0 0 45 55 11

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 23 8 15 0 0 0 77 15 13
2019 PM 31 23 15 23 8 0 0 54 31 13
2018 PM 37 21 21 16 5 0 0 58 21 19
2018 PM-03 18 18 27 27 9 0 0 36 36 11

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 23 0 15 0 15 0 82 18 13
2019 PM 31 15 23 15 15 0 0 46 31 13
2018 PM 37 16 16 16 11 5 0 56 28 19
2018 PM-03 27 9 9 27 18 9 0 40 50 11
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 15 8 15 0 0 0 77 15 13
2019 PM 38 31 8 8 15 0 0 69 23 13

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 23 8 8 0 8 0 83 8 13
2019 PM 38 38 0 23 0 0 0 77 23 13
2018 PM 42 37 16 5 0 0 0 79 5 19
2018 PM-03 18 55 27 0 0 0 0 73 0 11

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 31 8 8 15 0 0 69 23 13
2019 PM 31 46 0 0 23 0 0 77 23 13
2018 PM 37 21 21 21 0 0 0 58 21 19
2018 PM-03 18 18 27 36 0 0 0 36 36 11

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 54 0 8 23 8 0 67 33 13
2019 PM 38 31 15 8 8 0 0 69 15 13
2018 PM 47 26 16 11 0 0 0 74 11 19
2018 PM-03 36 27 18 18 0 0 0 64 18 11

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 38 8 15 23 0 0 54 38 13
2019 PM 38 38 0 8 15 0 0 77 23 13
2018 PM 42 37 11 5 5 0 0 79 11 19
2018 PM-03 27 36 18 9 9 0 0 64 18 11

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 38 8 8 31 0 0 54 38 13
2019 PM 23 46 0 23 8 0 0 69 31 13
2018 PM 21 32 26 11 11 0 0 53 21 19
2018 PM-03 18 36 18 9 18 0 0 55 27 11

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 42 8 25 17 0 0 50 42 12
2019 PM 8 38 15 31 8 0 0 46 38 13
2018 PM 16 37 16 16 16 0 0 53 32 19
2018 PM-03 18 18 18 18 27 0 0 36 45 11
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 38 8 23 0 0 0 69 23 13
2019 PM 23 23 15 23 15 0 0 46 38 13
2018 PM 26 32 11 21 11 0 0 58 32 19
2018 PM-03 9 27 9 36 18 0 0 36 55 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 46 0 8 0 0 0 92 8 13
2019 PM 38 46 0 8 8 0 0 85 15 13
2018 PM 47 26 16 11 0 0 0 74 11 19
2018 PM-03 36 27 18 18 0 0 0 64 18 11

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 15 8 15 0 0 0 77 15 13
2019 PM 23 38 15 8 15 0 0 62 23 13
2018 PM 21 58 11 5 5 0 0 79 11 19
2018 PM-03 18 55 9 9 9 0 0 73 18 11

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 46 8 15 0 0 0 77 15 13
2019 PM 8 31 15 31 15 0 0 38 46 13
2018 PM 26 32 16 16 11 0 0 58 26 19
2018 PM-03 18 18 18 27 18 0 0 36 45 11

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 15 15 8 0 0 8 75 8 13

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 46 15 15 0 0 8 67 17 13
2019 PM 8 31 23 15 23 0 0 38 38 13
2018 PM 32 32 11 11 16 0 0 63 26 19
2018 PM-03 27 27 9 9 27 0 0 55 36 11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 69 8 15 8 0 0 0 77 8 13
2019 PM 46 31 23 0 0 0 0 77 0 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 31 23 0 0 0 8 75 0 13
2019 PM 8 46 23 8 15 0 0 54 23 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 85 8 0 0 0 8 0 100 0 13
2019 PM 77 23 0 0 0 0 0 100 0 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 85 8 8 0 0 0 0 92 0 13
2019 PM 85 8 0 0 8 0 0 92 8 13

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 8 46 15 8 8 8 18 27 13
2019 PM 0 15 23 15 46 0 0 15 62 13
2018 PM 16 16 16 26 21 0 5 33 50 19
2018 PM-03 18 18 9 18 36 0 0 36 55 11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 46 15 8 0 0 0 77 8 13
2019 PM 31 46 8 15 0 0 0 77 15 13
2018 PM 44 28 17 11 0 0 0 72 11 18
2018 PM-03 20 30 30 20 0 0 0 50 20 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 15 23 15 8 0 0 54 23 13
2019 PM 31 31 15 15 8 0 0 62 23 13
2018 PM 22 39 22 17 0 0 0 61 17 18
2018 PM-03 10 40 20 30 0 0 0 50 30 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 31 15 15 8 0 0 62 23 13
2019 PM 15 46 8 23 8 0 0 62 31 13
2018 PM 44 17 22 11 6 0 0 61 17 18
2018 PM-03 20 10 40 20 10 0 0 30 30 10

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 46 23 0 15 0 0 62 15 13
2019 PM 23 31 23 15 8 0 0 54 23 13
2018 PM 16 47 5 11 16 5 0 67 28 19
2018 PM-03 0 55 0 18 27 0 0 55 45 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 15 15 8 8 0 0 69 15 13
2019 PM 31 23 0 15 31 0 0 54 46 13
2018 PM 26 42 11 16 5 0 0 68 21 19
2018 PM-03 9 36 18 27 9 0 0 45 36 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 46 15 23 8 0 0 54 31 13
2019 PM 33 0 8 8 50 0 0 33 58 12
2018 PM 28 33 6 17 17 0 0 61 33 18
2018 PM-03 20 30 0 20 30 0 0 50 50 10

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2020 PM 0 54 46 13
2019 PM 23 38 38 13
2018 PM 26 26 47 19
2018 PM-03 27 18 55 11
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 38 8 0 0 0 0 92 0 13
2019 PM 62 31 8 0 0 0 0 92 0 13
2018 PM 50 28 17 6 0 0 0 78 6 18
2018 PM-03 40 20 30 10 0 0 0 60 10 10

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 31 23 8 8 8 0 58 17 13
2019 PM 38 38 15 0 8 0 0 77 8 13
2018 PM 42 32 11 11 5 0 0 74 16 19
2018 PM-03 27 27 18 18 9 0 0 55 27 11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 15 54 8 0 0 0 8 38 13
2019 PM 8 23 31 23 15 0 0 38 31 13
2018 PM 11 32 21 21 16 0 0 37 42 19
2018 PM-03 18 27 18 27 9 0 0 36 45 11

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 0 23 23 23 0 15 55 18 13
2019 PM 8 0 38 31 23 0 0 54 8 13
2018 PM 11 11 21 42 16 0 0 58 21 19
2018 PM-03 9 18 36 27 9 0 0 36 27 11

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 0 23 54 15 0 0 8 17 25 13
2019 PM 0 23 38 31 8 0 0 38 23 13
2018 PM 0 11 37 26 21 0 5 50 11 19
2018 PM-03 0 18 36 36 9 0 0 45 18 11

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 8 46 31 0 0 8 33 17 13
2019 PM 38 15 15 31 0 0 0 31 54 13
2018 PM 26 32 11 21 11 0 0 32 58 19
2018 PM-03 45 36 0 9 9 0 0 18 82 11

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 31 15 23 15 0 8 42 42 13
2019 PM 38 23 15 23 0 0 0 23 62 13
2018 PM 16 32 26 11 16 0 0 26 47 19
2018 PM-03 18 45 18 18 0 0 0 18 64 11

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 0 38 8 23 0 8 33 25 13
2019 PM 8 8 31 31 23 0 0 54 15 13
2018 PM 11 26 11 37 16 0 0 53 37 19
2018 PM-03 9 45 9 27 9 0 0 36 55 11

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 15 38 23 15 0 0 38 23 13
2019 PM 0 23 15 54 8 0 0 62 23 13

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 38 15 23 15 0 0 46 38 13
2019 PM 15 31 31 23 0 0 0 46 23 13

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 15 8 31 8 0 0 54 38 13
2019 PM 38 31 8 8 15 0 0 69 23 13
2018 PM 47 21 5 11 16 0 0 68 26 19
2018 PM-03 27 18 9 18 27 0 0 45 45 11

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 62 8 15 0 0 0 77 15 13
2019 PM 38 31 15 8 8 0 0 69 15 13
2018 PM 26 37 11 16 11 0 0 63 26 19
2018 PM-03 18 36 0 27 18 0 0 55 45 11

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 46 8 8 8 0 0 77 15 13
2019 PM 46 38 8 0 8 0 0 85 8 13
2018 PM 37 42 5 5 5 5 0 83 11 19
2018 PM-03 18 45 9 9 9 9 0 70 20 11

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 38 15 15 0 0 0 69 15 13
2019 PM 23 38 15 15 8 0 0 62 23 13
2018 PM 42 26 5 11 16 0 0 68 26 19
2018 PM-03 36 27 0 9 27 0 0 64 36 11

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 31 15 8 8 0 0 69 15 13
2019 PM 23 54 8 8 8 0 0 77 15 13
2018 PM 37 21 32 5 5 0 0 58 11 19
2018 PM-03 45 27 9 9 9 0 0 73 18 11

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 31 8 0 0 0 0 92 0 13
2019 PM 31 54 0 8 8 0 0 85 15 13
2018 PM 42 42 0 11 5 0 0 84 16 19
2018 PM-03 27 45 0 18 9 0 0 73 27 11

Anti-racism

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 38 23 8 0 8 0 67 8 13

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 38 8 0 8 8 0 83 8 13

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 0 46 8 31 15 0 0 46 46 13
2019 PM 15 31 15 23 15 0 0 46 38 13
2018 PM 5 47 11 16 21 0 0 53 37 19
2018 PM-03 0 36 9 18 36 0 0 36 55 11

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 31 15 8 8 8 0 67 17 13
2019 PM 38 38 15 0 8 0 0 77 8 13
2018 PM 33 50 0 17 0 0 0 83 17 18
2018 PM-03 18 55 0 27 0 0 0 73 27 11

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 15 46 8 0 0 0 46 8 13
2019 PM 31 31 15 15 8 0 0 62 23 13
2018 PM 42 16 16 26 0 0 0 58 26 19
2018 PM-03 27 9 18 45 0 0 0 36 45 11

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 8 8 38 15 15 0 27 64 13
2019 PM 17 17 8 8 25 25 0 44 44 12
2018 PM 22 6 11 22 17 17 6 36 50 18
2018 PM-03 20 0 20 20 30 10 0 22 56 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 54 0 0 0 0 0 100 0 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 54 15 0 0 0 0 85 0 13
2019 PM 31 46 8 8 8 0 0 77 15 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 46 15 8 0 0 0 77 8 13
2019 PM 15 46 23 8 8 0 0 62 15 13

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 77 15 0 0 0 0 8 100 0 13

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 PM 69 23 8 0 0 0 0 92 0 13

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 15 8 23 15 15 8 40 50 13
2019 PM 38 8 15 8 15 15 0 55 27 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13
2018 PM 32 68 19

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 8 31 8 8 23 0 40 20 13
2019 PM 15 8 23 8 15 31 0 33 33 13
2018 PM 11 11 11 11 21 32 5 33 50 19
2018 PM-03 9 0 9 9 36 36 0 14 71 11

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 54 8 8 0 8 0 83 8 13
2019 PM 15 38 31 8 8 0 0 54 15 13
2018 PM 26 26 21 11 11 5 0 56 22 19
2018 PM-03 18 9 27 18 18 9 0 30 40 11

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 0 100 13

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 8 31 8 0 31 0 44 11 13
2019 PM 15 8 31 0 8 38 0 38 13 13
2018 PM 11 16 21 11 5 32 5 42 25 19
2018 PM-03 9 0 36 18 9 27 0 13 38 11

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 38 15 0 0 15 0 82 0 13
2019 PM 23 31 23 8 8 8 0 58 17 13
2018 PM 21 37 16 11 5 11 0 65 18 19
2018 PM-03 9 18 27 18 9 18 0 33 33 11

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 PM 8 92 13
2019 PM 23 77 13

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 31 0 8 0 0 8 92 8 13
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 23 0 23 0 0 0 77 23 13

A psychologically healthy workplace

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 38 54 0 0 8 0 0 92 8 13
2019 PM 8 62 8 8 15 0 0 69 23 13
2018 PM 26 32 16 5 21 0 0 58 26 19
2018 PM-03 18 27 18 9 27 0 0 45 36 11

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 62 15 15 8 0 0 0 77 8 13

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 38 0 23 8 0 0 69 31 13

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 38 23 23 8 0 0 46 31 13
2019 PM 0 54 15 15 15 0 0 54 31 13
2018 PM 26 26 21 11 16 0 0 53 26 19
2018 PM-03 18 18 18 18 27 0 0 36 45 11

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 31 8 8 0 0 0 85 8 13
2019 PM 8 46 8 23 15 0 0 54 38 13
2018 PM 16 16 32 21 16 0 0 32 37 19
2018 PM-03 9 18 27 36 9 0 0 27 45 11

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 0 8 62 31 0 0 0 8 31 13
2019 PM 0 15 31 0 54 0 0 15 54 13
2018 PM 0 21 16 32 32 0 0 21 63 19
2018 PM-03 0 9 9 36 45 0 0 9 82 11

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 23 46 8 0 0 0 46 8 13
2019 PM 15 31 15 23 15 0 0 46 38 13
2018 PM 16 32 11 37 0 0 5 50 39 19
2018 PM-03 9 27 9 55 0 0 0 36 55 11

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 31 31 15 0 0 0 54 15 13
2019 PM 8 0 8 31 54 0 0 8 85 13
2018 PM 17 17 11 17 39 0 0 33 56 18
2018 PM-03 9 9 0 27 55 0 0 18 82 11

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 38 31 0 0 0 0 69 0 13
2019 PM 15 46 31 0 8 0 0 62 8 13
2018 PM 32 16 16 5 26 0 5 50 33 19
2018 PM-03 27 18 9 0 45 0 0 45 45 11

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 23 38 8 15 0 0 38 23 13
2019 PM 15 38 15 0 31 0 0 54 31 13
2018 PM 26 11 21 26 16 0 0 37 42 19
2018 PM-03 18 0 36 27 18 0 0 18 45 11

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 15 38 0 0 0 0 62 0 13
2019 PM 46 38 8 0 8 0 0 85 8 13
2018 PM 42 32 11 5 11 0 0 74 16 19
2018 PM-03 55 18 9 0 18 0 0 73 18 11

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 31 38 0 8 0 0 54 8 13
2019 PM 23 54 23 0 0 0 0 77 0 13
2018 PM 37 32 21 5 5 0 0 68 11 19
2018 PM-03 27 27 27 9 9 0 0 55 18 11

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 38 8 0 8 0 0 85 8 13
2019 PM 62 15 15 0 8 0 0 77 8 13
2018 PM 47 21 16 16 0 0 0 68 16 19
2018 PM-03 36 18 27 18 0 0 0 55 18 11

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 15 31 8 0 0 0 62 8 13
2019 PM 54 31 0 8 8 0 0 85 15 13

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 38 23 0 15 0 0 62 15 13

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 31 15 0 0 0 0 85 0 13
2019 PM 46 38 8 0 8 0 0 85 8 13
2018 PM 53 16 16 16 0 0 0 68 16 19
2018 PM-03 36 18 27 18 0 0 0 55 18 11

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 23 38 23 0 15 0 0 62 15 13
2019 PM 23 46 31 0 0 0 0 69 0 13
2018 PM 37 21 16 5 21 0 0 58 26 19
2018 PM-03 36 9 18 0 36 0 0 45 36 11

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 38 31 0 0 0 0 69 0 13

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 100 0 0 0 0 0 0 100 0 13
2019 PM 77 8 15 0 0 0 0 85 0 13
2018 PM 58 21 11 5 0 0 5 83 6 19
2018 PM-03 45 36 9 9 0 0 0 82 9 11

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 92 8 0 0 0 0 0 100 0 13
2019 PM 77 8 0 0 15 0 0 85 15 13
2018 PM 58 21 5 5 11 0 0 79 16 19
2018 PM-03 55 18 9 0 18 0 0 73 18 11

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 23 38 8 0 0 0 54 8 13
2019 PM 54 31 15 0 0 0 0 85 0 13
2018 PM 47 16 11 11 16 0 0 63 26 19
2018 PM-03 27 18 18 9 27 0 0 45 36 11

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 50 25 17 8 0 0 0 75 8 12
2019 PM 36 18 18 0 18 9 0 60 20 11
2018 PM 53 11 16 11 11 0 0 63 21 19
2018 PM-03 45 18 18 9 9 0 0 64 18 11

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 46 8 8 8 0 0 31 78 11 13
2019 PM 38 8 8 0 8 0 38 75 13 13
2018 PM 47 5 5 5 0 0 37 83 8 19
2018 PM-03 45 0 9 0 0 0 45 83 0 11

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 31 54 0 8 8 0 0 85 15 13
2019 PM 54 8 31 8 0 0 0 62 8 13
2018 PM 47 32 21 0 0 0 0 79 0 19
2018 PM-03 55 27 18 0 0 0 0 82 0 11

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 92 0 0 0 8 0 0 92 8 13
2019 PM 92 0 0 0 8 0 0 92 8 13
2018 PM 79 11 0 5 0 0 5 94 6 19
2018 PM-03 82 0 0 9 0 0 9 90 10 11

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 8 54 31 8 0 0 0 62 8 13
2019 PM 54 38 8 0 0 0 0 92 0 13
2018 PM 63 11 16 0 11 0 0 74 11 19
2018 PM-03 73 18 0 0 9 0 0 91 9 11

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 0 31 46 15 8 0 0 31 23 13
2019 PM 0 38 0 38 23 0 0 38 62 13
2018 PM 5 21 37 26 11 0 0 26 37 19
2018 PM-03 0 18 18 45 18 0 0 18 64 11

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 15 38 46 0 0 0 0 0 54 13
2019 PM 23 38 31 8 0 0 0 8 62 13
2018 PM 26 21 37 5 11 0 0 16 47 19
2018 PM-03 45 36 9 9 0 0 0 9 82 11
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2020 PM 23 54 23 0 13

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 PM 54 31 0 0 0 0 15 100 0 13
2019 PM 54 15 23 8 0 0 0 69 8 13
2018 PM 58 5 21 5 5 0 5 67 11 19
2018 PM-03 64 9 18 9 0 0 0 73 9 11
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