2022 Public Service Employee Survey Results by Theme for Canadian Human Rights Commission by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 55 27 7 8 3 0 0 82 11 95
2022 Does not provide services to public 57 34 4 3 3 0 0 91 5 110
2020 Provides services to public 53 31 10 4 2 0 0 84 6 91
2020 Does not provide services to public 59 28 7 5 1 0 0 87 6 107
2019 Provides services to public 55 33 6 4 1 0 0 89 5 73
2019 Does not provide services to public 52 34 10 3 1 0 0 86 4 70
2018 Provides services to public 39 52 5 2 2 0 0 91 4 58
2018 Does not provide services to public 54 33 3 5 5 0 0 87 11 77

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 54 27 7 7 5 0 0 81 12 95
2022 Does not provide services to public 58 27 9 5 1 0 0 85 6 110
2020 Provides services to public 50 21 8 11 9 0 0 72 20 91
2020 Does not provide services to public 47 37 7 6 3 0 0 84 9 105
2019 Provides services to public 53 31 7 4 4 0 0 85 8 73
2019 Does not provide services to public 52 31 12 3 3 0 0 83 6 70
2018 Provides services to public 44 35 14 4 4 0 0 78 7 57
2018 Does not provide services to public 50 34 6 4 5 0 0 85 9 77

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 60 27 7 5 1 0 0 87 6 95
2022 Does not provide services to public 73 19 4 3 0 0 1 93 3 110
2020 Provides services to public 63 23 6 5 3 0 0 86 8 91
2020 Does not provide services to public 66 25 5 3 1 0 1 91 4 105
2019 Provides services to public 72 24 3 0 1 0 0 96 1 71
2019 Does not provide services to public 59 29 10 2 1 0 0 87 3 69
2018 Provides services to public 61 35 3 0 0 0 0 97 0 57
2018 Does not provide services to public 62 26 8 1 3 0 0 88 4 77

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 55 28 7 7 3 0 0 82 11 95
2022 Does not provide services to public 59 33 3 3 2 0 0 92 5 110
2020 Provides services to public 55 30 7 7 1 0 0 85 7 91
2020 Does not provide services to public 62 28 6 2 2 0 0 90 4 107
2019 Provides services to public 52 41 3 3 1 0 0 93 4 73
2019 Does not provide services to public 52 35 10 2 1 0 0 88 3 70
2018 Provides services to public 51 35 11 4 0 0 0 86 4 57
2018 Does not provide services to public 58 28 5 4 2 1 0 88 7 77

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 59 26 7 4 4 0 0 85 8 95
2022 Does not provide services to public 72 20 4 3 1 0 0 92 4 110
2020 Provides services to public 61 19 12 2 6 0 0 80 8 91
2020 Does not provide services to public 71 19 5 2 2 1 0 91 4 107
2019 Provides services to public 59 18 15 7 1 0 0 76 8 72
2019 Does not provide services to public 60 28 10 2 0 0 0 88 2 70
2018 Provides services to public 56 26 13 2 2 2 0 83 4 57
2018 Does not provide services to public 57 27 10 5 1 0 0 83 6 77

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 61 21 9 5 4 0 0 82 9 95
2022 Does not provide services to public 68 21 5 4 2 0 0 89 6 110
2020 Provides services to public 56 25 8 4 6 0 0 81 10 90
2020 Does not provide services to public 66 26 4 2 2 0 0 92 4 107
2019 Provides services to public 56 25 7 9 3 0 0 82 11 73
2019 Does not provide services to public 61 29 7 2 2 0 0 89 3 69
2018 Provides services to public 56 33 6 4 2 0 0 89 5 57
2018 Does not provide services to public 54 31 9 4 2 0 0 85 6 77

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 50 25 12 4 7 2 0 76 12 95
2022 Does not provide services to public 63 17 9 9 1 1 0 80 10 110
2020 Provides services to public 57 19 10 8 4 2 0 77 13 91
2020 Does not provide services to public 60 22 10 4 3 0 1 83 7 106
2019 Provides services to public 52 16 19 9 4 0 0 68 13 73
2019 Does not provide services to public 53 28 8 6 3 1 0 82 9 70
2018 Provides services to public 49 19 14 14 0 3 0 71 15 57
2018 Does not provide services to public 52 23 11 4 6 3 0 77 11 77
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 53 28 9 4 2 2 2 84 6 95
2022 Does not provide services to public 69 17 5 1 2 4 1 91 3 110
2020 Provides services to public 52 24 17 5 1 0 1 77 6 91
2020 Does not provide services to public 64 20 8 2 1 2 3 89 3 107
2019 Provides services to public 63 22 9 4 0 0 2 87 4 73
2019 Does not provide services to public 60 22 9 1 1 1 5 88 3 70

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 63 28 6 0 2 0 0 92 2 95
2022 Does not provide services to public 63 26 5 5 1 0 0 89 6 110
2020 Provides services to public 55 24 11 6 4 0 0 79 10 91
2020 Does not provide services to public 58 27 6 5 1 3 1 88 6 107
2019 Provides services to public 57 30 7 4 0 0 2 88 4 73
2019 Does not provide services to public 55 30 12 3 0 0 0 85 3 69
2018 Provides services to public 55 36 2 5 0 0 2 93 6 58
2018 Does not provide services to public 54 31 6 5 1 1 0 87 7 77

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 63 25 5 2 5 0 0 88 7 95
2022 Does not provide services to public 70 20 7 2 1 0 0 91 3 110
2020 Provides services to public 69 15 12 2 2 0 0 84 4 91
2020 Does not provide services to public 65 25 5 3 0 0 2 92 3 107
2019 Provides services to public 60 23 13 2 1 0 2 84 3 73
2019 Does not provide services to public 64 27 5 4 0 0 0 91 4 70
2018 Provides services to public 66 23 7 4 0 0 2 90 4 58
2018 Does not provide services to public 61 26 9 1 1 1 0 88 3 77

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 50 30 8 4 3 4 1 85 7 95
2022 Does not provide services to public 63 23 4 5 2 4 0 90 7 110
2020 Provides services to public 52 23 8 4 6 8 0 81 10 91
2020 Does not provide services to public 57 23 6 5 1 8 1 87 6 106
2019 Provides services to public 47 21 12 13 4 3 0 69 18 73
2019 Does not provide services to public 51 35 9 3 1 1 0 87 4 70
2018 Provides services to public 55 24 14 4 2 2 0 81 5 58
2018 Does not provide services to public 46 30 15 2 3 4 0 79 5 77

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 49 31 5 7 6 1 1 82 13 95
2022 Does not provide services to public 54 31 7 5 2 1 0 86 7 110
2020 Provides services to public 49 26 8 5 7 4 0 79 13 91
2020 Does not provide services to public 55 27 11 2 1 4 1 85 3 106
2019 Provides services to public 37 25 16 16 4 1 0 63 21 70
2019 Does not provide services to public 47 36 8 6 1 1 0 84 7 70
2018 Provides services to public 33 42 12 9 4 0 0 75 13 57
2018 Does not provide services to public 34 36 15 8 1 5 1 75 10 77

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 35 31 14 6 7 6 1 71 14 95
2022 Does not provide services to public 40 37 8 9 2 5 0 80 11 110
2020 Provides services to public 35 39 9 9 2 6 0 78 13 91
2020 Does not provide services to public 42 31 15 5 2 5 1 77 7 105
2019 Provides services to public 19 37 20 17 4 3 0 57 22 73
2019 Does not provide services to public 38 32 14 7 3 6 0 74 11 70
2018 Provides services to public 24 27 26 21 2 0 0 51 23 58
2018 Does not provide services to public 22 35 26 8 0 8 1 63 9 76

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 34 39 10 13 3 1 1 74 16 95
2022 Does not provide services to public 42 36 11 5 4 1 0 79 10 110
2020 Provides services to public 35 36 11 8 6 4 0 74 15 91
2020 Does not provide services to public 41 31 15 10 0 3 1 75 10 104
2019 Provides services to public 30 24 24 14 6 3 0 55 20 73
2019 Does not provide services to public 30 38 10 15 5 1 0 69 21 70
2018 Provides services to public 21 33 19 23 4 0 0 54 26 58
2018 Does not provide services to public 23 37 19 9 5 5 1 65 15 77
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 55 27 7 8 2 0 0 83 10 95
2022 Does not provide services to public 59 26 9 3 2 0 0 86 5 110
2020 Provides services to public 47 26 11 11 5 0 0 73 16 91
2020 Does not provide services to public 45 41 7 6 0 1 1 87 6 106
2019 Provides services to public 40 34 15 8 3 0 0 74 11 73
2019 Does not provide services to public 51 32 11 4 1 0 0 83 5 70
2018 Provides services to public 42 36 7 9 5 0 0 79 14 58
2018 Does not provide services to public 49 28 10 7 5 1 0 77 12 77

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 42 40 6 7 5 0 0 82 12 95
2022 Does not provide services to public 49 37 5 5 4 0 0 86 9 110
2020 Provides services to public 40 39 6 9 3 0 1 81 13 91
2020 Does not provide services to public 36 42 12 10 1 0 0 77 11 106
2019 Provides services to public 42 33 15 9 1 0 0 75 11 73
2019 Does not provide services to public 40 47 4 6 3 0 0 87 9 70
2018 Provides services to public 41 31 14 14 0 0 0 72 14 58
2018 Does not provide services to public 34 43 6 13 3 1 0 78 15 77

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 53 30 8 6 2 1 0 84 8 95
2022 Does not provide services to public 60 24 9 6 1 0 0 84 7 110
2020 Provides services to public 57 25 6 10 1 0 0 83 11 90
2020 Does not provide services to public 53 34 7 2 2 1 1 89 4 107
2019 Provides services to public 54 35 4 6 0 0 2 90 6 73
2019 Does not provide services to public 49 35 13 3 0 0 0 84 3 70
2018 Provides services to public 54 36 5 2 2 0 2 91 4 58
2018 Does not provide services to public 50 32 9 4 4 1 0 83 8 77

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 42 37 6 11 3 1 0 80 14 95
2022 Does not provide services to public 46 39 6 5 4 0 0 85 9 110
2020 Provides services to public 40 37 11 7 4 0 1 78 11 91
2020 Does not provide services to public 37 36 14 9 1 1 2 75 11 106
2019 Provides services to public 46 33 7 11 3 0 0 79 14 73
2019 Does not provide services to public 42 43 7 7 1 0 0 85 8 70
2018 Provides services to public 35 48 5 9 1 0 2 85 10 57
2018 Does not provide services to public 44 34 6 12 2 1 0 79 15 77

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 66 18 8 3 4 1 0 85 7 95
2022 Does not provide services to public 67 20 6 4 0 3 0 90 4 110
2020 Provides services to public 56 19 9 11 2 3 0 77 14 90
2020 Does not provide services to public 58 26 8 3 0 4 2 89 3 107

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 37 37 9 7 6 4 0 77 13 95
2022 Does not provide services to public 41 35 10 7 3 5 0 80 10 110
2020 Provides services to public 35 27 16 13 5 2 2 65 19 91
2020 Does not provide services to public 28 36 13 10 2 11 1 72 14 106
2019 Provides services to public 24 29 18 16 9 3 1 56 26 73
2019 Does not provide services to public 37 33 16 7 4 3 0 72 12 70
2018 Provides services to public 26 28 21 14 7 5 0 56 22 58
2018 Does not provide services to public 36 31 11 13 4 3 1 70 18 76

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 58 20 14 1 5 0 2 80 6 95
2022 Does not provide services to public 58 17 16 6 0 0 3 77 6 110
2020 Provides services to public 52 19 15 5 2 2 5 76 8 91
2020 Does not provide services to public 48 21 14 9 1 2 5 74 11 106
2019 Provides services to public 63 22 10 3 1 0 0 86 4 72
2019 Does not provide services to public 59 21 9 5 0 0 7 86 5 70

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 54 23 11 4 5 1 2 79 10 95
2022 Does not provide services to public 59 16 13 7 1 1 3 78 8 110
2020 Provides services to public 55 18 15 6 1 1 4 77 7 91
2020 Does not provide services to public 50 23 15 2 1 5 5 80 3 105
2019 Provides services to public 61 18 9 10 0 1 1 81 10 73
2019 Does not provide services to public 62 15 8 8 0 3 5 84 8 68

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 83 6 3 2 1 2 3 94 3 95
2022 Does not provide services to public 83 3 3 2 1 2 6 93 3 110
2020 Provides services to public 76 7 7 3 3 1 2 86 7 90
2020 Does not provide services to public 85 5 3 0 2 1 4 95 2 105
2019 Provides services to public 85 7 0 1 3 3 1 95 5 72
2019 Does not provide services to public 83 6 3 0 0 1 7 97 0 70

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 70 12 7 1 1 1 8 90 2 95
2022 Does not provide services to public 83 8 1 0 1 2 6 98 1 110
2020 Provides services to public 73 9 6 1 1 1 9 91 2 88
2020 Does not provide services to public 71 18 3 3 0 1 4 94 3 106
2019 Provides services to public 92 1 1 0 0 0 5 99 0 72
2019 Does not provide services to public 84 6 2 0 0 1 7 98 0 70

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 27 36 11 17 7 0 2 64 25 95
2022 Does not provide services to public 28 29 16 12 9 3 4 60 23 110
2020 Provides services to public 28 19 17 18 13 3 2 50 32 91
2020 Does not provide services to public 28 30 14 13 5 6 5 65 20 107
2019 Provides services to public 15 29 18 18 14 3 3 47 34 72
2019 Does not provide services to public 33 19 10 18 10 3 6 58 31 70
2018 Provides services to public 18 11 17 29 13 3 10 33 47 57
2018 Does not provide services to public 20 16 19 28 9 6 2 39 40 77

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 47 34 7 8 2 0 1 83 10 95
2022 Does not provide services to public 61 28 4 7 0 1 0 89 7 110
2020 Provides services to public 49 21 12 12 5 1 0 71 17 89
2020 Does not provide services to public 51 34 5 4 4 2 1 87 8 105
2019 Provides services to public 43 40 5 11 1 0 0 83 12 73
2019 Does not provide services to public 46 39 10 3 2 0 0 85 5 68
2018 Provides services to public 48 37 7 5 3 0 0 84 8 57
2018 Does not provide services to public 51 32 2 7 5 2 0 85 12 77

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 58 28 7 5 2 0 0 86 7 95
2022 Does not provide services to public 59 31 6 4 0 0 0 90 4 110
2020 Provides services to public 50 26 12 6 4 0 1 77 11 91
2020 Does not provide services to public 59 27 10 2 1 2 0 88 3 106
2019 Provides services to public 49 36 8 6 2 0 0 85 7 73
2019 Does not provide services to public 58 29 12 0 1 0 0 87 1 70
2018 Provides services to public 46 46 4 4 1 0 0 91 5 56
2018 Does not provide services to public 60 20 12 7 1 0 0 80 8 77

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 28 11 7 2 1 0 80 9 95
2022 Does not provide services to public 55 32 8 3 2 0 0 87 5 110
2020 Provides services to public 41 39 7 8 5 0 0 80 13 90
2020 Does not provide services to public 41 45 8 5 0 1 0 87 5 107
2019 Provides services to public 45 39 9 5 3 0 0 83 8 73
2019 Does not provide services to public 48 37 14 0 1 0 0 85 1 70
2018 Provides services to public 39 44 10 7 0 0 0 83 7 57
2018 Does not provide services to public 48 35 6 8 2 1 0 84 10 76

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 41 39 17 2 2 0 0 80 4 95
2022 Does not provide services to public 51 29 13 4 2 1 0 81 6 110
2020 Provides services to public 44 25 18 6 4 3 0 72 10 91
2020 Does not provide services to public 46 39 6 3 0 6 0 91 3 107
2019 Provides services to public 27 52 13 5 2 1 0 80 7 73
2019 Does not provide services to public 39 39 17 1 0 4 0 81 1 68
2018 Provides services to public 32 42 16 8 2 0 0 73 10 57
2018 Does not provide services to public 41 34 11 5 3 6 0 79 9 77

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 55 25 9 6 4 1 0 81 10 95
2022 Does not provide services to public 64 24 6 4 2 0 0 88 6 110
2020 Provides services to public 48 29 9 7 5 0 1 78 12 90
2020 Does not provide services to public 52 32 7 8 0 1 0 84 8 106
2019 Provides services to public 70 19 4 3 3 0 1 90 6 72
2019 Does not provide services to public 59 27 6 6 1 0 1 87 7 70
2018 Provides services to public 59 27 4 8 0 0 2 88 9 58
2018 Does not provide services to public 63 18 7 8 1 3 0 83 9 77

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 32 39 17 6 6 0 0 70 12 95
2022 Does not provide services to public 43 31 7 15 4 0 0 74 19 110
2020 Provides services to public 22 30 23 15 10 0 0 52 25 90
2020 Does not provide services to public 29 38 18 6 7 0 2 69 13 107
2019 Provides services to public 42 29 13 9 8 0 0 71 16 73
2019 Does not provide services to public 39 30 19 9 4 0 0 68 13 70
2018 Provides services to public 33 31 14 13 7 0 2 65 21 58
2018 Does not provide services to public 37 36 17 4 5 1 0 73 9 76

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 70 19 5 0 2 3 1 92 2 95
2022 Does not provide services to public 74 16 3 2 0 3 2 94 2 110

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Provides services to public 42 30 28 95
2022 Does not provide services to public 25 43 32 110
2020 Provides services to public 22 48 30 91
2020 Does not provide services to public 15 56 29 107
2019 Provides services to public 12 43 44 73
2019 Does not provide services to public 15 43 42 69
2018 Provides services to public 12 36 52 58
2018 Does not provide services to public 18 47 35 77

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Provides services to public 15 40 33 0 9 3 40
2022 Does not provide services to public 0 18 55 5 11 12 25
2020 Provides services to public 32 11 36 0 4 17 20
2020 Does not provide services to public 5 31 38 6 20 0 16
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 60 29 5 5 1 0 0 89 6 95
2022 Does not provide services to public 64 28 4 3 1 0 0 93 4 110
2020 Provides services to public 67 19 7 3 3 0 0 86 6 91
2020 Does not provide services to public 62 32 5 1 1 0 0 93 2 105
2019 Provides services to public 56 33 8 1 1 0 0 89 3 73
2019 Does not provide services to public 61 34 3 0 3 0 0 95 3 70
2018 Provides services to public 61 33 6 0 0 0 0 94 0 57
2018 Does not provide services to public 63 24 6 3 2 1 0 88 5 77

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 35 6 8 2 1 0 84 10 95
2022 Does not provide services to public 52 38 5 5 1 0 0 90 6 110
2020 Provides services to public 52 32 9 3 2 2 0 85 5 90
2020 Does not provide services to public 53 37 7 2 0 1 0 91 2 106
2019 Provides services to public 38 40 11 8 1 1 0 79 10 72
2019 Does not provide services to public 40 48 3 9 0 0 0 88 9 70
2018 Provides services to public 34 43 16 7 0 0 0 77 7 58
2018 Does not provide services to public 35 42 9 9 3 2 0 79 12 77

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 11 29 28 19 9 1 3 29 41 95
2022 Does not provide services to public 2 19 31 30 16 0 2 47 21 110
2020 Provides services to public 6 14 34 35 10 0 1 45 21 91
2020 Does not provide services to public 5 20 33 27 11 3 1 40 25 107
2019 Provides services to public 3 23 37 26 10 1 0 36 26 73
2019 Does not provide services to public 9 16 32 27 15 0 0 43 25 70
2018 Provides services to public 9 21 35 25 10 0 0 35 30 58
2018 Does not provide services to public 6 30 22 19 16 2 4 38 39 77

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 14 34 17 18 2 7 39 24 95
2022 Does not provide services to public 3 17 26 30 22 0 3 54 20 110
2020 Provides services to public 7 4 40 23 18 3 3 45 12 91
2020 Does not provide services to public 5 9 32 23 23 5 3 50 15 106
2019 Provides services to public 5 15 34 28 15 3 0 44 21 72
2019 Does not provide services to public 3 11 19 41 22 3 0 65 15 69
2018 Provides services to public 3 17 37 23 20 0 0 43 20 58
2018 Does not provide services to public 1 8 28 37 20 6 0 60 10 76

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 7 9 29 23 26 1 4 52 17 95
2022 Does not provide services to public 2 10 20 37 29 0 2 67 12 110
2020 Provides services to public 6 7 31 32 21 1 1 55 13 91
2020 Does not provide services to public 2 6 27 37 24 3 1 64 8 107
2019 Provides services to public 2 6 22 33 35 0 1 69 8 73
2019 Does not provide services to public 0 3 25 45 28 0 0 72 3 70
2018 Provides services to public 0 7 28 37 27 0 2 65 7 58
2018 Does not provide services to public 4 8 22 30 30 5 0 64 13 76

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 14 18 33 16 13 0 5 31 34 95
2022 Does not provide services to public 3 24 31 18 21 0 3 40 28 110
2020 Provides services to public 13 29 26 13 17 2 1 31 43 91
2020 Does not provide services to public 8 15 22 25 21 4 5 50 26 107
2019 Provides services to public 14 16 31 24 13 1 1 38 30 73
2019 Does not provide services to public 11 19 23 24 19 2 3 46 31 70
2018 Provides services to public 20 23 26 22 8 0 2 30 43 58
2018 Does not provide services to public 15 19 25 19 19 3 0 40 35 76

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 6 23 23 22 17 2 7 43 32 95
2022 Does not provide services to public 4 12 30 26 21 3 4 51 17 110
2020 Provides services to public 9 20 21 15 26 6 3 45 32 90
2020 Does not provide services to public 4 14 23 28 18 5 9 53 21 105
2019 Provides services to public 3 15 21 34 24 3 0 60 18 73
2019 Does not provide services to public 6 3 31 24 34 2 0 59 9 70
2018 Provides services to public 7 14 30 29 20 0 0 49 21 58
2018 Does not provide services to public 1 9 22 40 20 6 1 65 11 77

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 15 29 21 18 5 4 43 26 95
2022 Does not provide services to public 4 8 34 29 22 0 3 52 12 110
2020 Provides services to public 2 14 40 20 19 2 2 41 17 91
2020 Does not provide services to public 1 6 29 33 22 4 4 60 8 106
2019 Provides services to public 7 13 40 23 16 2 0 39 20 73
2019 Does not provide services to public 2 7 32 32 25 3 0 58 9 70
2018 Provides services to public 4 17 41 18 21 0 0 38 21 58
2018 Does not provide services to public 3 8 34 29 20 5 1 52 11 77

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 13 21 38 12 11 1 3 24 36 95
2022 Does not provide services to public 7 24 32 25 10 0 2 36 31 110
2020 Provides services to public 23 32 28 13 5 0 0 18 54 90
2020 Does not provide services to public 8 30 37 17 6 0 2 24 38 107
2019 Provides services to public 14 26 36 13 11 0 0 24 40 73
2019 Does not provide services to public 7 13 32 26 23 0 0 49 20 70

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 26 44 10 12 7 1 0 70 19 95
2022 Does not provide services to public 35 33 15 12 3 2 0 69 15 110
2020 Provides services to public 31 25 22 13 2 6 2 61 16 91
2020 Does not provide services to public 35 33 14 11 0 6 1 73 12 106
2019 Provides services to public 22 33 15 22 5 3 0 57 28 73
2019 Does not provide services to public 37 27 16 14 2 5 0 67 16 69

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 68 17 4 6 4 1 0 86 10 95
2022 Does not provide services to public 71 17 6 3 1 3 0 89 4 110
2020 Provides services to public 57 18 11 8 5 1 0 77 12 91
2020 Does not provide services to public 61 29 2 8 0 0 1 90 8 106
2019 Provides services to public 56 31 1 5 4 1 0 89 10 73
2019 Does not provide services to public 55 33 6 6 0 0 0 88 6 70
2018 Provides services to public 49 27 11 12 2 0 0 76 14 57
2018 Does not provide services to public 57 23 11 6 1 1 0 81 8 76

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 75 17 4 2 2 0 0 92 4 95
2022 Does not provide services to public 75 22 3 1 0 0 0 96 1 110
2020 Provides services to public 65 23 5 6 1 0 0 88 7 90
2020 Does not provide services to public 72 25 2 1 0 0 0 97 1 106
2019 Provides services to public 63 26 6 4 1 0 0 89 5 73
2019 Does not provide services to public 72 22 0 6 0 0 0 94 6 68
2018 Provides services to public 63 26 10 2 0 0 0 88 2 58
2018 Does not provide services to public 62 25 8 3 1 1 0 88 4 77

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 71 20 6 1 2 0 0 91 3 95
2022 Does not provide services to public 63 27 8 2 0 0 0 90 2 110
2020 Provides services to public 59 24 7 5 4 1 0 84 9 90
2020 Does not provide services to public 57 33 6 3 0 1 1 91 3 107
2019 Provides services to public 57 36 1 2 3 1 0 94 4 73
2019 Does not provide services to public 60 29 6 3 0 2 0 91 3 70
2018 Provides services to public 59 31 5 3 2 0 0 90 5 58
2018 Does not provide services to public 53 35 6 3 2 1 0 88 5 77

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 57 29 8 3 2 0 0 87 5 95
2022 Does not provide services to public 73 19 6 3 0 0 0 91 3 110
2020 Provides services to public 52 29 6 7 2 3 0 84 9 90
2020 Does not provide services to public 61 28 6 3 0 2 0 91 3 107
2019 Provides services to public 56 38 0 4 0 1 0 96 4 73
2019 Does not provide services to public 65 23 10 1 0 0 0 89 1 66
2018 Provides services to public 57 29 7 6 0 0 0 86 6 57
2018 Does not provide services to public 64 20 7 3 1 3 3 89 4 77

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 53 31 8 3 1 3 0 87 4 95
2022 Does not provide services to public 69 21 4 2 2 2 0 92 4 110
2020 Provides services to public 52 21 7 10 6 3 1 77 16 90
2020 Does not provide services to public 50 28 10 3 1 8 0 85 4 107
2019 Provides services to public 50 32 7 4 4 1 1 85 8 73
2019 Does not provide services to public 67 21 6 1 2 3 0 90 3 68
2018 Provides services to public 57 30 6 8 0 0 0 86 8 57
2018 Does not provide services to public 68 20 5 4 1 1 0 90 5 76

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 69 25 3 2 1 0 0 94 3 95
2022 Does not provide services to public 75 20 2 3 0 0 0 96 3 110
2020 Provides services to public 72 13 5 6 4 0 0 85 10 90
2020 Does not provide services to public 78 16 3 2 0 1 0 95 2 105
2019 Provides services to public 70 21 3 4 0 1 0 93 4 73
2019 Does not provide services to public 70 27 3 0 0 0 0 97 0 69
2018 Provides services to public 68 25 5 0 2 0 0 93 2 57
2018 Does not provide services to public 68 21 5 5 0 0 0 89 5 77

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 34 4 4 2 1 7 89 7 95
2022 Does not provide services to public 64 16 6 2 3 4 5 88 6 110

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 52 27 5 4 4 1 6 86 9 95
2022 Does not provide services to public 58 21 6 3 3 5 5 88 6 110

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 67 17 11 1 1 2 1 86 2 95
2022 Does not provide services to public 67 20 9 2 0 2 0 89 2 110
2020 Provides services to public 60 19 11 6 3 2 0 80 9 91
2020 Does not provide services to public 55 24 12 0 2 7 0 85 2 106

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 62 21 7 3 2 2 2 87 5 95
2022 Does not provide services to public 67 20 5 2 3 2 2 91 4 110
2020 Provides services to public 56 21 6 4 9 0 4 80 13 91
2020 Does not provide services to public 55 29 6 3 1 2 4 90 4 106

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 32 26 17 1 2 17 4 74 4 95
2022 Does not provide services to public 29 28 13 3 2 23 3 77 6 110

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 41 22 21 0 4 8 4 72 5 95
2022 Does not provide services to public 41 26 9 6 0 11 8 82 7 110
2020 Provides services to public 38 28 14 5 8 5 3 71 14 91
2020 Does not provide services to public 38 19 18 8 0 9 7 69 9 107
2019 Provides services to public 42 27 10 14 1 1 4 73 16 73
2019 Does not provide services to public 38 29 11 9 2 6 6 76 12 70
2018 Provides services to public 30 32 19 7 5 5 2 66 13 58
2018 Does not provide services to public 37 19 10 12 6 9 5 66 22 76

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 37 23 16 8 10 5 1 64 18 95
2022 Does not provide services to public 46 21 13 6 5 6 2 73 13 110
2020 Provides services to public 40 29 8 8 11 3 1 72 19 90
2020 Does not provide services to public 38 34 12 8 2 4 2 77 10 107
2019 Provides services to public 45 33 6 16 0 0 0 78 16 72
2019 Does not provide services to public 50 29 9 6 0 1 4 84 6 69
2018 Provides services to public 41 38 12 7 1 0 0 79 8 58
2018 Does not provide services to public 40 23 15 9 4 4 4 69 14 76

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 49 29 9 8 2 2 0 80 10 95
2022 Does not provide services to public 52 29 13 2 3 1 0 81 5 110
2020 Provides services to public 51 23 13 8 2 4 0 76 11 91
2020 Does not provide services to public 50 36 8 3 0 2 0 88 3 103
2019 Provides services to public 40 42 10 4 2 1 1 84 6 73
2019 Does not provide services to public 51 32 12 3 0 2 0 84 3 70
2018 Provides services to public 35 40 22 4 0 0 0 75 4 57
2018 Does not provide services to public 40 38 12 4 1 4 0 82 6 74

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 33 15 22 8 4 13 4 59 14 95
2022 Does not provide services to public 36 20 12 5 5 14 8 71 13 110
2020 Provides services to public 39 21 11 7 9 9 5 70 18 91
2020 Does not provide services to public 28 26 10 8 6 15 7 70 17 105
2019 Provides services to public 29 25 14 12 8 8 4 61 23 73
2019 Does not provide services to public 32 25 14 6 3 15 4 71 11 70
2018 Provides services to public 28 24 21 9 2 12 5 62 13 58
2018 Does not provide services to public 28 25 20 8 6 9 4 61 16 77

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 37 41 1 12 9 0 1 78 21 95
2022 Does not provide services to public 36 39 12 11 3 0 0 75 14 110
2020 Provides services to public 30 41 3 21 5 0 0 71 26 91
2020 Does not provide services to public 23 51 6 18 1 0 0 75 19 107

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 32 3 5 4 0 4 87 9 95
2022 Does not provide services to public 45 40 5 3 3 0 4 88 6 110
2020 Provides services to public 35 43 9 10 3 0 0 78 14 91
2020 Does not provide services to public 36 38 9 14 2 0 1 75 16 105
2019 Provides services to public 52 32 6 11 0 0 0 83 11 73
2019 Does not provide services to public 51 41 4 3 1 0 0 92 4 70

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 64 20 10 4 2 0 0 84 6 95
2022 Does not provide services to public 60 31 4 3 1 0 1 92 4 110
2020 Provides services to public 53 28 9 5 5 1 0 81 10 90
2020 Does not provide services to public 47 28 16 7 0 0 1 76 7 107
2019 Provides services to public 49 36 12 3 0 0 0 85 3 70
2019 Does not provide services to public 59 33 4 3 1 0 0 92 4 70

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 70 19 3 3 2 0 3 91 5 95
2022 Does not provide services to public 77 15 4 2 2 0 0 92 4 110
2020 Provides services to public 74 13 4 6 3 0 0 87 9 90
2020 Does not provide services to public 79 15 3 4 0 0 0 93 4 106

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 83 8 5 0 3 0 0 92 3 95
2022 Does not provide services to public 87 8 3 1 1 0 0 95 2 110
2019 Provides services to public 85 5 4 4 0 0 2 92 4 73
2019 Does not provide services to public 84 16 0 0 0 0 0 100 0 70

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 62 21 13 2 1 1 0 84 3 95
2022 Does not provide services to public 64 25 7 1 2 1 0 90 3 110
2020 Provides services to public 66 19 10 2 1 1 0 86 4 91
2020 Does not provide services to public 64 21 11 1 1 2 0 86 2 107
2019 Provides services to public 59 29 8 3 1 0 0 87 4 73
2019 Does not provide services to public 62 31 7 0 0 0 0 93 0 70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 7 93 95
2022 Does not provide services to public 5 95 110

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 13 7 3 2 43 10 73 11 95
2022 Does not provide services to public 28 13 7 1 4 33 14 78 9 110
2020 Provides services to public 26 8 10 7 6 26 17 61 22 91
2020 Does not provide services to public 27 11 13 2 1 38 7 70 6 107
2019 Provides services to public 30 10 18 4 4 29 6 60 13 72
2019 Does not provide services to public 31 7 19 5 2 30 7 60 10 70
2018 Provides services to public 26 17 12 5 2 36 2 70 11 58
2018 Does not provide services to public 25 16 11 1 5 29 12 70 11 76

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 28 8 2 2 9 1 87 4 95
2022 Does not provide services to public 54 27 8 2 1 9 0 88 3 110
2020 Provides services to public 48 22 8 5 5 11 1 80 11 91
2020 Does not provide services to public 55 21 11 2 1 10 1 85 3 107
2019 Provides services to public 47 21 13 7 4 7 1 74 12 73
2019 Does not provide services to public 57 20 12 3 0 6 2 84 4 69
2018 Provides services to public 52 23 14 2 2 8 0 81 4 58
2018 Does not provide services to public 46 28 12 5 1 8 0 80 7 76

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 5 95 110

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 30 14 13 4 2 32 5 69 10 95
2022 Does not provide services to public 32 13 7 1 2 35 11 82 4 110
2020 Provides services to public 31 8 11 5 8 25 11 63 19 91
2020 Does not provide services to public 37 16 12 2 1 27 4 79 4 107
2019 Provides services to public 36 6 18 3 3 27 7 64 9 73
2019 Does not provide services to public 35 13 15 2 2 29 5 72 5 70
2018 Provides services to public 37 14 19 2 0 28 2 71 2 58
2018 Does not provide services to public 37 10 11 4 1 28 9 76 8 77

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 54 28 8 4 1 4 1 86 5 95
2022 Does not provide services to public 67 18 4 2 1 7 1 93 3 110
2020 Provides services to public 55 18 9 4 4 8 1 82 9 91
2020 Does not provide services to public 62 20 7 2 1 8 0 90 3 107
2019 Provides services to public 50 19 10 4 3 8 6 81 8 73
2019 Does not provide services to public 65 17 8 2 0 8 0 89 2 70
2018 Provides services to public 59 26 8 4 0 3 0 88 4 58
2018 Does not provide services to public 55 30 8 2 0 4 1 89 3 77

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 29 71 95
2022 Does not provide services to public 11 89 110
2020 Provides services to public 34 66 90
2020 Does not provide services to public 19 81 106
2019 Provides services to public 41 59 73
2019 Does not provide services to public 31 69 70

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 66 34 30
2022 Does not provide services to public 76 24 10
2020 Provides services to public 55 45 32
2020 Does not provide services to public 64 36 19

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 86 14 30
2022 Does not provide services to public 91 9 10
2020 Provides services to public 82 18 32
2020 Does not provide services to public 100 0 19
2019 Provides services to public 93 7 31
2019 Does not provide services to public 97 3 20

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 56 40 0 4 0 0 0 96 4 25
2022 Does not provide services to public 52 28 0 0 10 11 0 89 11 10
2020 Provides services to public 46 33 8 9 5 0 0 79 13 27
2020 Does not provide services to public 37 40 6 11 0 0 6 82 12 19
2019 Provides services to public 72 17 3 7 0 0 0 90 7 29
2019 Does not provide services to public 57 27 5 11 0 0 0 85 11 19

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 64 25 3 4 2 0 1 90 6 95
2022 Does not provide services to public 70 23 4 2 0 0 1 94 2 110
2020 Provides services to public 67 21 6 3 3 0 0 87 7 90
2020 Does not provide services to public 66 23 4 3 0 1 4 93 3 106

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Provides services to public 50 9 0 9 32 10
2022 Does not provide services to public 45 12 12 5 25 25

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 63 37 15
2022 Does not provide services to public 59 41 30

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 37 63 15
2022 Does not provide services to public 35 65 30

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 81 19 15
2022 Does not provide services to public 56 44 30

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 52 48 15
2022 Does not provide services to public 45 55 30

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 19 81 15
2022 Does not provide services to public 32 68 30

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 42 58 15
2022 Does not provide services to public 35 65 30

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 19 81 15
2022 Does not provide services to public 11 89 30

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 44 56 15
2022 Does not provide services to public 22 78 30

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 32 68 15
2022 Does not provide services to public 22 78 30

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 51 49 15
2022 Does not provide services to public 28 72 30

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 35 65 15
2022 Does not provide services to public 17 83 30

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 19 81 15
2022 Does not provide services to public 18 82 30

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 10 90 30

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 80 7 0 0 6 0 6 93 7 15
2022 Does not provide services to public 73 18 0 0 4 0 4 95 5 30

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 6 18 0 7 42 8 18 66 34 15
2022 Does not provide services to public 14 7 17 17 36 5 4 58 23 30

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 6 25 14 13 36 0 6 52 33 15
2022 Does not provide services to public 18 21 11 24 18 9 0 45 42 30
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 62 28 2 5 2 0 1 90 7 95
2022 Does not provide services to public 69 20 4 3 3 0 0 89 6 110
2020 Provides services to public 60 22 7 5 6 0 0 82 11 91
2020 Does not provide services to public 61 24 7 4 2 1 1 87 6 106

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 5 7 11 6 39 4 28 67 18 95
2022 Does not provide services to public 3 4 5 4 53 5 26 83 9 110

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 42 39 11 3 3 1 1 83 6 95
2022 Does not provide services to public 39 45 9 4 2 0 0 84 6 110
2020 Provides services to public 51 35 4 4 4 2 0 88 8 91
2020 Does not provide services to public 49 34 10 4 0 3 1 86 4 107
2019 Provides services to public 53 31 8 7 0 0 0 85 7 73
2019 Does not provide services to public 56 29 12 0 0 3 0 87 0 70
2018 Provides services to public 51 39 5 4 0 0 0 91 4 58
2018 Does not provide services to public 56 37 3 3 1 0 0 93 4 76

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Provides services to public 11 26 36 20 7 95
2022 Does not provide services to public 19 25 41 10 5 110

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 63 23 8 3 2 1 0 87 5 95
2022 Does not provide services to public 75 14 4 3 0 3 1 93 3 110
2020 Provides services to public 65 18 10 2 4 1 0 84 6 90
2020 Does not provide services to public 65 20 8 3 0 3 1 89 3 106

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 57 22 6 11 4 0 0 79 15 95
2022 Does not provide services to public 61 17 10 5 6 1 1 79 11 110
2020 Provides services to public 59 15 13 6 7 0 0 74 13 91
2020 Does not provide services to public 54 26 9 6 4 1 1 81 10 107

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 35 42 7 12 4 0 0 76 17 95
2022 Does not provide services to public 44 40 8 4 4 1 0 85 7 110
2020 Provides services to public 48 29 13 5 5 0 0 77 10 89
2020 Does not provide services to public 51 33 10 5 1 0 0 84 6 106
2019 Provides services to public 37 36 12 14 1 0 0 73 15 73
2019 Does not provide services to public 46 35 14 2 1 1 0 82 3 70
2018 Provides services to public 38 31 15 10 4 2 0 70 14 58
2018 Does not provide services to public 43 31 16 5 2 1 0 76 8 77

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 28 32 19 14 7 0 0 59 22 25
2022 Does not provide services to public 24 58 10 6 3 0 0 82 8 40
2020 Provides services to public 31 29 27 7 0 5 0 64 8 24
2020 Does not provide services to public 18 38 31 0 4 4 4 62 4 26
2019 Provides services to public 30 42 15 13 0 0 0 72 13 14
2019 Does not provide services to public 30 55 6 0 5 5 0 89 5 22

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 28 12 3 6 0 3 78 9 95
2022 Does not provide services to public 49 25 10 3 10 0 2 76 14 110
2020 Provides services to public 46 25 17 7 6 0 0 70 13 89
2020 Does not provide services to public 50 23 14 5 8 0 0 73 13 107
2019 Provides services to public 36 21 24 6 13 0 0 57 19 73
2019 Does not provide services to public 32 38 17 6 4 0 1 72 11 69
2018 Provides services to public 31 28 20 14 7 0 0 59 21 57
2018 Does not provide services to public 33 24 17 13 11 0 1 59 24 77

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 16 23 27 18 16 0 0 39 34 95
2022 Does not provide services to public 21 28 17 19 14 0 1 50 33 110
2020 Provides services to public 15 21 21 22 17 1 2 38 40 91
2020 Does not provide services to public 20 33 22 16 9 0 0 53 25 105
2019 Provides services to public 18 35 20 16 11 0 0 52 27 73
2019 Does not provide services to public 25 20 33 15 7 0 0 45 22 70
2018 Provides services to public 21 23 21 20 16 0 0 43 36 57
2018 Does not provide services to public 19 30 21 16 14 0 0 49 30 77

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 33 25 21 8 10 0 3 60 18 95
2022 Does not provide services to public 33 30 22 7 5 0 2 65 13 110
2020 Provides services to public 28 26 21 6 13 1 5 58 20 90
2020 Does not provide services to public 42 28 17 7 4 1 1 71 11 107
2019 Provides services to public 42 33 10 8 5 0 1 76 13 73
2019 Does not provide services to public 42 27 21 7 2 0 1 70 9 69
2018 Provides services to public 29 33 16 13 4 0 5 66 17 57
2018 Does not provide services to public 37 30 14 12 6 0 0 67 19 76

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 10 23 26 19 19 2 1 34 40 95
2022 Does not provide services to public 16 25 25 14 19 0 0 42 33 110
2020 Provides services to public 15 18 21 18 23 1 4 35 43 91
2020 Does not provide services to public 24 32 18 16 7 2 0 58 24 106
2019 Provides services to public 18 24 26 20 12 0 0 42 32 72
2019 Does not provide services to public 25 20 23 24 5 2 0 47 30 70
2018 Provides services to public 14 23 17 23 22 0 2 37 45 57
2018 Does not provide services to public 25 24 19 20 12 0 0 49 32 76

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 23 15 2 6 0 3 76 8 95
2022 Does not provide services to public 49 16 16 9 7 0 3 67 16 110
2020 Provides services to public 36 19 22 6 13 1 2 57 20 91
2020 Does not provide services to public 50 24 13 7 4 1 1 76 11 107
2019 Provides services to public 61 18 8 3 6 0 4 82 9 73
2019 Does not provide services to public 51 24 10 12 0 2 2 78 12 70
2018 Provides services to public 47 21 12 5 7 0 7 74 13 57
2018 Does not provide services to public 53 26 8 5 2 0 5 83 8 76

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 45 23 14 9 10 0 0 68 19 95
2022 Does not provide services to public 42 24 17 7 7 1 1 68 15 110
2020 Provides services to public 33 15 21 18 10 0 1 50 29 91
2020 Does not provide services to public 30 33 11 15 11 0 0 63 26 107
2019 Provides services to public 53 19 14 9 4 1 0 73 13 73
2019 Does not provide services to public 26 44 24 4 2 0 0 70 6 69
2018 Provides services to public 38 25 12 12 9 0 4 65 22 57
2018 Does not provide services to public 37 23 16 15 8 0 1 61 23 76

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 43 33 11 9 2 2 0 78 11 95
2022 Does not provide services to public 49 26 16 5 2 1 1 76 7 110
2020 Provides services to public 43 27 17 4 8 0 0 70 13 91
2020 Does not provide services to public 44 30 16 4 1 4 1 78 5 105
2019 Provides services to public 33 35 17 9 1 3 1 71 11 73
2019 Does not provide services to public 51 37 10 1 0 0 0 89 1 70
2018 Provides services to public 28 41 22 5 3 0 0 69 9 56
2018 Does not provide services to public 43 31 13 12 0 1 0 75 12 77

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 27 34 19 10 9 0 2 62 19 95
2022 Does not provide services to public 30 36 20 9 2 0 2 68 11 110
2020 Provides services to public 32 32 22 6 7 1 1 65 13 91
2020 Does not provide services to public 33 33 20 7 3 3 1 69 10 107
2019 Provides services to public 25 40 26 4 4 0 1 66 8 72
2019 Does not provide services to public 33 38 20 8 2 0 0 71 9 70
2018 Provides services to public 25 28 27 15 6 0 0 53 20 56
2018 Does not provide services to public 32 30 22 13 4 0 0 61 17 77

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 50 21 11 9 5 2 2 73 15 95
2022 Does not provide services to public 48 29 15 5 2 0 1 78 7 110
2020 Provides services to public 40 33 12 9 4 1 1 74 14 90
2020 Does not provide services to public 46 28 16 8 0 1 2 76 8 107
2019 Provides services to public 44 26 19 5 4 0 1 71 9 73
2019 Does not provide services to public 46 32 13 9 0 0 0 78 9 70
2018 Provides services to public 33 38 23 7 0 0 0 71 7 56
2018 Does not provide services to public 37 36 13 9 5 0 0 73 14 77

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 62 16 5 9 4 0 3 81 14 95
2022 Does not provide services to public 61 19 10 2 6 0 1 81 9 110
2020 Provides services to public 56 10 15 11 8 0 1 67 19 91
2020 Does not provide services to public 57 28 9 4 1 1 1 86 5 107
2019 Provides services to public 58 22 9 4 6 0 1 81 10 72
2019 Does not provide services to public 62 25 10 3 1 0 0 86 4 70

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 45 30 13 5 4 1 2 77 9 95
2022 Does not provide services to public 50 29 10 7 4 1 0 79 11 110
2020 Provides services to public 34 33 16 8 9 0 0 68 16 91
2020 Does not provide services to public 31 35 19 12 2 0 1 66 15 106

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 40 26 18 11 5 0 1 66 16 95
2022 Does not provide services to public 42 30 15 7 5 0 0 72 13 110
2020 Provides services to public 37 28 14 11 8 0 0 66 20 91
2020 Does not provide services to public 36 31 19 8 3 1 2 69 12 107
2019 Provides services to public 51 22 16 7 3 0 1 74 10 71
2019 Does not provide services to public 51 34 11 1 3 0 0 85 4 70
2018 Provides services to public 28 39 13 17 4 0 0 67 20 56
2018 Does not provide services to public 37 35 19 7 3 0 0 72 9 76

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 64 18 3 5 2 1 7 89 7 95
2022 Does not provide services to public 66 20 8 0 4 0 3 88 4 110
2020 Provides services to public 50 29 14 3 3 0 0 79 7 91
2020 Does not provide services to public 49 26 14 6 3 0 2 77 10 107
2019 Provides services to public 64 15 14 3 1 0 3 81 4 73
2019 Does not provide services to public 75 19 1 5 0 0 0 94 5 70
2018 Provides services to public 69 18 4 4 3 0 2 89 7 56
2018 Does not provide services to public 65 27 6 2 0 0 0 92 2 74

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 30 28 26 9 5 1 1 60 14 95
2022 Does not provide services to public 38 30 15 8 8 0 1 69 16 110
2020 Provides services to public 11 36 20 17 16 0 0 47 33 91
2020 Does not provide services to public 23 29 25 8 14 0 1 52 22 107

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 71 15 0 2 2 2 8 96 4 95
2022 Does not provide services to public 79 5 3 0 2 1 11 95 2 110
2020 Provides services to public 68 9 7 4 4 1 6 83 9 91
2020 Does not provide services to public 68 17 9 0 0 2 4 91 0 105
2019 Provides services to public 85 5 3 0 1 0 5 96 1 72
2019 Does not provide services to public 80 16 2 2 0 0 1 97 2 70
2018 Provides services to public 87 5 0 2 0 0 6 98 2 56
2018 Does not provide services to public 78 12 3 5 0 0 3 92 5 77

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 81 7 2 2 1 2 5 95 3 95
2022 Does not provide services to public 80 6 2 3 2 0 6 92 5 110
2020 Provides services to public 72 9 7 2 7 0 3 83 9 89
2020 Does not provide services to public 88 6 1 0 2 0 3 97 2 107
2019 Provides services to public 86 6 1 1 4 0 1 93 6 73
2019 Does not provide services to public 91 3 2 2 2 0 1 95 3 70
2018 Provides services to public 81 4 7 2 0 0 6 90 2 55
2018 Does not provide services to public 83 9 5 1 0 0 1 93 1 77

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 71 17 6 3 1 0 2 90 4 95
2022 Does not provide services to public 75 16 5 2 1 0 2 92 3 110
2020 Provides services to public 73 13 7 2 3 0 1 88 5 89
2020 Does not provide services to public 78 14 5 1 1 0 1 93 2 107
2019 Provides services to public 65 19 11 1 1 0 1 86 3 72
2019 Does not provide services to public 76 17 2 3 2 0 0 93 5 70
2018 Provides services to public 56 33 5 0 6 0 0 89 6 57
2018 Does not provide services to public 62 23 5 7 1 0 1 86 8 75

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 67 18 4 5 3 0 3 88 8 95
2022 Does not provide services to public 76 12 5 4 2 0 1 89 6 110
2020 Provides services to public 72 8 11 3 6 0 0 80 9 89
2020 Does not provide services to public 77 16 3 2 0 0 3 95 2 107
2019 Provides services to public 64 16 11 3 3 0 3 82 6 72
2019 Does not provide services to public 77 15 6 0 1 0 0 93 1 70
2018 Provides services to public 72 12 7 5 2 0 2 86 7 58
2018 Does not provide services to public 70 19 7 0 3 0 1 91 3 76

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 67 11 3 2 1 1 15 93 4 95
2022 Does not provide services to public 70 14 4 0 1 0 12 95 1 110
2020 Provides services to public 64 7 6 2 1 0 19 88 5 89
2020 Does not provide services to public 68 8 6 1 1 0 16 90 2 107
2019 Provides services to public 63 5 8 1 0 0 23 88 1 73
2019 Does not provide services to public 80 5 2 2 0 0 11 95 2 69
2018 Provides services to public 44 17 5 0 2 2 30 90 3 58
2018 Does not provide services to public 65 10 3 4 0 0 18 92 5 74

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 58 20 11 5 2 0 3 81 8 95
2022 Does not provide services to public 71 16 7 2 0 1 3 91 2 110
2020 Provides services to public 50 27 15 5 2 1 0 78 7 91
2020 Does not provide services to public 80 16 2 0 0 0 2 98 0 107
2019 Provides services to public 52 24 12 4 5 0 3 78 9 73
2019 Does not provide services to public 84 10 2 0 0 0 5 98 0 70
2018 Provides services to public 45 25 20 4 5 0 2 71 9 56
2018 Does not provide services to public 76 20 3 0 0 0 1 97 0 76

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 82 8 3 1 1 1 4 95 2 95
2022 Does not provide services to public 79 9 4 2 2 0 5 92 4 110
2020 Provides services to public 71 14 5 4 6 0 1 86 9 91
2020 Does not provide services to public 70 19 6 1 2 1 2 91 3 107
2019 Provides services to public 82 8 6 0 2 0 3 93 2 73
2019 Does not provide services to public 87 5 3 0 1 2 3 96 1 70
2018 Provides services to public 78 12 0 3 4 0 4 93 7 57
2018 Does not provide services to public 86 6 3 1 3 1 0 93 4 75

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 52 19 15 9 2 1 1 73 11 95
2022 Does not provide services to public 54 29 10 2 4 0 1 84 6 110
2020 Provides services to public 45 31 16 6 1 0 1 77 7 91
2020 Does not provide services to public 48 27 18 2 4 0 1 76 6 106
2019 Provides services to public 67 20 11 1 0 0 1 88 1 73
2019 Does not provide services to public 59 26 13 0 2 0 1 85 2 69
2018 Provides services to public 45 33 15 4 4 0 0 77 7 58
2018 Does not provide services to public 41 28 27 2 0 1 0 70 2 76

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 12 30 41 9 8 0 0 41 17 95
2022 Does not provide services to public 19 30 37 11 3 0 1 49 14 110
2020 Provides services to public 9 30 41 14 6 0 0 39 20 91
2020 Does not provide services to public 19 35 28 15 4 0 0 54 18 106
2019 Provides services to public 15 45 24 15 1 0 0 60 16 73
2019 Does not provide services to public 21 40 30 8 0 0 1 62 8 70
2018 Provides services to public 9 41 26 18 5 2 0 50 24 58
2018 Does not provide services to public 20 34 27 13 6 0 0 54 19 77

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 10 22 38 16 13 0 0 30 32 95
2022 Does not provide services to public 6 15 38 22 19 0 0 40 22 110
2020 Provides services to public 13 26 33 21 7 0 0 28 38 91
2020 Does not provide services to public 11 18 34 21 16 0 0 37 29 107
2019 Provides services to public 8 10 38 38 6 0 0 43 19 73
2019 Does not provide services to public 8 13 36 27 14 0 1 42 21 70
2018 Provides services to public 9 19 40 26 7 0 0 33 28 58
2018 Does not provide services to public 10 19 33 22 15 1 0 37 30 77
Top of page

Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Provides services to public 19 68 12 1 95
2022 Does not provide services to public 19 60 18 3 110
2020 Provides services to public 24 57 19 0 91
2020 Does not provide services to public 23 57 17 3 107

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 49 51 20
2022 Does not provide services to public 39 61 20
2020 Provides services to public 80 20 22
2020 Does not provide services to public 33 67 25

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 41 14 5 4 9 4 24 75 18 95
2022 Does not provide services to public 50 14 6 4 7 0 19 78 14 110
2020 Provides services to public 46 16 13 6 4 1 13 73 12 91
2020 Does not provide services to public 47 13 6 9 8 0 17 73 20 107
2019 Provides services to public 50 12 11 8 11 0 8 68 21 73
2019 Does not provide services to public 50 13 11 5 10 0 11 70 17 70
2018 Provides services to public 42 14 13 11 13 0 9 61 25 58
2018 Does not provide services to public 43 21 15 7 8 0 6 68 16 76

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 31 7 10 21 5 5 58 34 20
2022 Does not provide services to public 25 28 14 0 27 5 0 56 29 20
2020 Provides services to public 33 22 14 9 16 0 6 59 27 22
2020 Does not provide services to public 31 17 21 8 16 0 7 51 26 25

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 5 33 5 10 36 5 6 43 52 20
2022 Does not provide services to public 4 23 4 10 37 6 15 35 60 20
2020 Provides services to public 9 8 14 16 16 8 29 28 50 22
2020 Does not provide services to public 15 12 9 17 23 0 25 36 53 25
Report a problem on this page
Date modified: