2022 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 29 12 5 2 0 0 81 7 140
2022 Does not provide services to public 48 36 9 5 2 0 0 84 7 485
2020 Provides services to public 50 36 6 3 4 0 0 86 7 177
2020 Does not provide services to public 43 39 13 3 2 0 0 83 5 437
2019 Provides services to public 47 34 10 7 2 0 0 81 9 154
2019 Does not provide services to public 48 32 10 6 5 0 0 80 11 355
2018 Provides services to public 46 42 8 4 0 0 0 88 4 94
2018 Does not provide services to public 36 42 13 7 2 0 0 78 9 265

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 28 10 6 1 0 0 82 7 140
2022 Does not provide services to public 47 39 8 5 2 0 0 85 7 485
2020 Provides services to public 45 34 12 6 3 0 0 79 9 177
2020 Does not provide services to public 45 35 12 5 3 0 0 80 8 436
2019 Provides services to public 38 38 12 8 4 0 0 76 12 155
2019 Does not provide services to public 47 32 11 5 5 0 0 78 10 352
2018 Provides services to public 44 41 12 1 2 0 0 85 3 94
2018 Does not provide services to public 36 43 12 7 1 1 0 80 8 264

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 26 12 1 0 0 0 86 1 140
2022 Does not provide services to public 59 30 8 2 1 0 0 89 3 485
2020 Provides services to public 61 28 8 0 1 0 1 90 1 176
2020 Does not provide services to public 54 31 11 2 1 0 1 86 3 435
2019 Provides services to public 62 30 8 1 0 0 0 91 1 155
2019 Does not provide services to public 59 29 8 3 1 0 0 87 4 351
2018 Provides services to public 64 28 7 1 0 0 0 92 1 94
2018 Does not provide services to public 54 34 8 2 2 0 0 88 4 263

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 27 10 4 2 0 0 84 6 140
2022 Does not provide services to public 50 37 7 4 2 0 0 87 6 485
2020 Provides services to public 58 30 9 2 1 0 0 88 2 175
2020 Does not provide services to public 48 38 9 3 1 0 0 86 4 439
2019 Provides services to public 55 30 12 3 1 0 0 85 3 154
2019 Does not provide services to public 50 33 10 5 3 0 0 83 7 355
2018 Provides services to public 48 38 12 2 0 0 0 86 2 94
2018 Does not provide services to public 44 38 11 5 2 0 0 82 7 266

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 25 8 4 2 1 0 86 6 140
2022 Does not provide services to public 55 30 9 5 1 0 0 86 6 485
2020 Provides services to public 53 33 6 5 2 0 0 87 8 172
2020 Does not provide services to public 54 32 8 3 2 1 0 86 6 436
2019 Provides services to public 52 25 13 9 1 0 0 77 10 154
2019 Does not provide services to public 53 25 11 5 6 0 0 78 11 355
2018 Provides services to public 53 30 12 4 1 0 0 83 5 93
2018 Does not provide services to public 44 31 16 5 3 1 0 76 8 265

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 22 6 5 1 1 0 88 6 140
2022 Does not provide services to public 54 34 6 4 2 0 0 88 6 485
2020 Provides services to public 53 33 8 3 3 1 0 86 6 171
2020 Does not provide services to public 53 33 9 3 2 0 0 86 4 434
2019 Provides services to public 53 24 10 12 1 0 0 77 13 154
2019 Does not provide services to public 49 31 8 6 5 0 0 81 11 353
2018 Provides services to public 52 29 14 4 1 0 0 81 5 92
2018 Does not provide services to public 43 36 12 6 2 0 0 79 9 266

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 17 14 8 3 2 1 74 12 140
2022 Does not provide services to public 49 24 14 5 4 4 0 76 10 485
2020 Provides services to public 43 24 15 10 5 2 1 69 16 174
2020 Does not provide services to public 43 26 18 6 3 2 1 71 9 438
2019 Provides services to public 44 21 12 11 8 2 1 68 20 155
2019 Does not provide services to public 42 25 13 7 9 3 1 70 17 354
2018 Provides services to public 43 25 12 11 5 2 2 71 17 94
2018 Does not provide services to public 38 25 19 9 7 1 1 64 16 266
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 29 7 2 2 2 3 88 4 140
2022 Does not provide services to public 54 26 9 3 2 1 5 85 5 485
2020 Provides services to public 53 18 15 3 3 3 5 78 6 175
2020 Does not provide services to public 57 23 11 3 1 1 4 84 4 438
2019 Provides services to public 53 25 14 3 2 2 2 81 5 155
2019 Does not provide services to public 53 24 11 3 2 2 4 82 5 355

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 18 7 2 3 0 0 88 5 135
2022 Does not provide services to public 59 29 5 4 2 0 0 89 6 485
2020 Provides services to public 57 25 9 6 3 0 1 82 9 176
2020 Does not provide services to public 60 27 9 2 1 0 1 88 3 437
2019 Provides services to public 53 25 11 8 3 0 0 78 11 154
2019 Does not provide services to public 54 27 10 4 4 1 0 83 8 352
2018 Provides services to public 54 33 6 4 2 0 1 88 6 92
2018 Does not provide services to public 50 31 11 6 2 0 0 81 8 265

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 20 3 3 1 0 0 92 4 140
2022 Does not provide services to public 62 25 6 3 3 0 1 88 6 485
2020 Provides services to public 58 27 8 4 3 1 0 86 7 177
2020 Does not provide services to public 62 25 8 4 1 0 0 87 5 439
2019 Provides services to public 60 24 5 10 2 0 0 83 12 155
2019 Does not provide services to public 56 26 9 7 3 0 0 82 10 354
2018 Provides services to public 56 30 9 2 3 0 0 86 5 92
2018 Does not provide services to public 53 27 11 5 4 0 0 80 9 266

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 26 5 1 1 6 1 92 3 140
2022 Does not provide services to public 53 31 6 3 1 5 0 89 5 485
2020 Provides services to public 54 26 9 3 3 6 0 85 6 176
2020 Does not provide services to public 50 31 9 3 2 5 0 86 5 439
2019 Provides services to public 48 30 9 6 3 4 1 82 9 155
2019 Does not provide services to public 48 29 8 5 7 3 0 79 12 355
2018 Provides services to public 36 39 16 4 1 2 1 78 6 94
2018 Does not provide services to public 39 32 9 8 5 6 0 76 14 267

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 31 9 3 2 3 1 86 5 140
2022 Does not provide services to public 46 33 11 5 2 2 0 81 8 485
2020 Provides services to public 54 26 12 4 3 1 1 81 7 177
2020 Does not provide services to public 50 31 10 5 2 2 0 83 7 436
2019 Provides services to public 49 30 7 8 3 2 1 81 11 155
2019 Does not provide services to public 46 31 10 7 5 1 0 78 13 355
2018 Provides services to public 44 34 14 6 1 1 0 79 7 92
2018 Does not provide services to public 34 40 14 8 3 0 0 75 11 265

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 36 9 8 2 4 1 80 11 140
2022 Does not provide services to public 39 32 14 8 4 3 0 73 12 485
2020 Provides services to public 44 31 13 4 3 5 0 79 7 177
2020 Does not provide services to public 35 35 16 6 4 5 0 74 10 436
2019 Provides services to public 36 36 11 9 6 2 0 73 16 155
2019 Does not provide services to public 35 32 15 7 6 5 0 70 14 355
2018 Provides services to public 33 36 18 9 0 3 0 71 10 94
2018 Does not provide services to public 23 38 15 11 5 7 0 66 18 267

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 35 9 9 3 1 1 79 12 140
2022 Does not provide services to public 36 37 11 10 4 2 0 75 14 485
2020 Provides services to public 39 32 15 8 2 4 0 74 11 177
2020 Does not provide services to public 30 41 14 10 3 3 0 73 13 438
2019 Provides services to public 34 35 15 10 3 3 0 71 13 155
2019 Does not provide services to public 32 32 14 11 8 4 0 66 19 354
2018 Provides services to public 28 44 15 8 3 2 0 73 11 94
2018 Does not provide services to public 22 38 20 11 6 4 0 62 17 266
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 28 8 6 2 0 0 84 8 140
2022 Does not provide services to public 48 34 10 5 3 0 0 82 8 485
2020 Provides services to public 44 32 14 5 4 1 1 77 9 177
2020 Does not provide services to public 44 35 14 4 2 0 0 80 7 437
2019 Provides services to public 37 41 7 10 4 0 0 79 14 155
2019 Does not provide services to public 41 36 11 7 4 0 0 78 11 354
2018 Provides services to public 48 33 12 5 1 0 0 81 6 94
2018 Does not provide services to public 37 38 13 7 3 0 0 76 11 266

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 30 7 7 1 0 0 86 7 140
2022 Does not provide services to public 46 40 7 6 1 0 0 86 7 485
2020 Provides services to public 46 39 8 3 4 0 0 85 7 176
2020 Does not provide services to public 37 45 12 5 1 0 0 82 6 433
2019 Provides services to public 41 40 8 9 3 0 0 80 12 154
2019 Does not provide services to public 38 40 9 10 3 0 0 78 13 352
2018 Provides services to public 40 42 11 6 1 0 0 82 7 94
2018 Does not provide services to public 36 41 13 8 3 0 0 76 11 267

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 27 6 5 1 0 0 88 6 140
2022 Does not provide services to public 52 33 7 5 2 0 1 86 7 485
2020 Provides services to public 48 32 11 7 2 1 1 80 8 174
2020 Does not provide services to public 54 28 12 3 1 0 1 83 4 437
2019 Provides services to public 48 30 13 4 4 0 0 79 8 154
2019 Does not provide services to public 49 32 10 6 3 1 0 81 9 352
2018 Provides services to public 51 33 10 5 1 0 0 83 6 93
2018 Does not provide services to public 50 32 9 7 2 0 0 82 9 267

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 37 4 5 2 1 0 89 7 140
2022 Does not provide services to public 46 38 8 5 2 0 0 84 8 485
2020 Provides services to public 47 37 8 5 3 0 0 84 8 177
2020 Does not provide services to public 42 38 12 6 2 0 0 80 7 435
2019 Provides services to public 41 35 10 8 5 0 0 77 13 153
2019 Does not provide services to public 45 36 10 6 1 0 1 82 8 355
2018 Provides services to public 39 45 12 3 1 0 0 84 4 94
2018 Does not provide services to public 46 38 8 4 2 0 2 86 6 267

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 22 6 3 2 1 1 89 5 140
2022 Does not provide services to public 58 25 7 4 3 1 2 86 7 485
2020 Provides services to public 51 24 16 3 2 2 1 78 6 177
2020 Does not provide services to public 58 24 11 3 2 1 1 84 5 437

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 34 10 7 1 2 1 81 9 140
2022 Does not provide services to public 37 37 13 7 4 2 0 76 11 485
2020 Provides services to public 40 32 13 6 5 4 0 75 12 177
2020 Does not provide services to public 36 36 14 8 3 3 0 75 11 436
2019 Provides services to public 38 29 18 10 2 4 0 69 12 152
2019 Does not provide services to public 37 32 12 10 5 3 1 72 16 355
2018 Provides services to public 41 34 15 4 3 2 1 77 8 94
2018 Does not provide services to public 35 37 14 8 4 1 1 73 13 268

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 23 9 2 0 0 10 88 2 140
2022 Does not provide services to public 54 25 9 3 1 0 8 86 4 485
2020 Provides services to public 55 20 14 5 3 1 2 78 8 176
2020 Does not provide services to public 54 22 10 6 3 0 4 80 10 439
2019 Provides services to public 51 22 13 5 3 1 5 77 9 154
2019 Does not provide services to public 57 20 10 3 3 1 6 83 7 356

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 20 7 2 2 2 7 87 5 140
2022 Does not provide services to public 55 21 9 2 5 1 7 82 8 485
2020 Provides services to public 57 19 13 6 2 2 3 79 7 176
2020 Does not provide services to public 52 21 13 6 4 1 3 77 10 438
2019 Provides services to public 58 22 7 4 2 2 4 85 7 154
2019 Does not provide services to public 60 18 11 4 2 1 5 83 6 353

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 77 5 4 0 1 2 10 94 2 140
2022 Does not provide services to public 77 8 3 1 1 3 8 95 3 485
2020 Provides services to public 74 8 6 0 5 5 3 89 5 177
2020 Does not provide services to public 79 8 4 1 1 4 4 94 2 435
2019 Provides services to public 72 8 6 3 2 2 8 88 5 153
2019 Does not provide services to public 75 9 4 2 1 4 5 92 3 353

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 8 1 0 0 2 13 98 0 140
2022 Does not provide services to public 77 7 2 1 1 1 11 96 2 485
2020 Provides services to public 68 17 4 1 2 4 4 93 3 176
2020 Does not provide services to public 76 8 4 1 1 2 6 92 3 435
2019 Provides services to public 77 5 2 2 1 3 11 94 3 152
2019 Does not provide services to public 77 7 4 0 0 1 10 94 1 356

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 28 10 11 10 3 7 65 24 140
2022 Does not provide services to public 24 35 14 12 9 1 5 62 23 485
2020 Provides services to public 28 29 15 9 8 7 3 64 19 177
2020 Does not provide services to public 25 33 12 14 8 4 4 63 24 438
2019 Provides services to public 24 27 18 14 11 3 4 54 27 154
2019 Does not provide services to public 31 23 12 15 12 5 3 58 29 356
2018 Provides services to public 25 33 17 11 10 1 3 61 22 94
2018 Does not provide services to public 23 26 16 15 14 1 5 52 31 268

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 31 14 4 1 1 0 81 5 140
2022 Does not provide services to public 44 38 10 5 3 0 0 82 8 485
2020 Provides services to public 37 40 10 8 4 1 2 78 12 176
2020 Does not provide services to public 43 38 11 5 2 0 1 82 7 434
2019 Provides services to public 41 35 9 9 5 0 0 76 15 153
2019 Does not provide services to public 41 37 8 10 4 0 0 78 14 352
2018 Provides services to public 42 33 19 2 3 0 1 75 5 94
2018 Does not provide services to public 36 41 10 7 4 0 1 79 11 262

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 31 11 6 2 1 1 80 9 140
2022 Does not provide services to public 52 31 10 5 2 0 0 83 7 485
2020 Provides services to public 38 37 17 4 3 1 1 76 7 177
2020 Does not provide services to public 44 36 11 6 2 0 0 81 8 435
2019 Provides services to public 44 30 14 5 6 1 0 75 11 154
2019 Does not provide services to public 44 29 11 10 5 0 0 73 15 354
2018 Provides services to public 46 35 12 6 1 0 0 81 7 94
2018 Does not provide services to public 40 39 9 7 4 0 0 79 12 261

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 29 8 7 1 0 0 84 8 140
2022 Does not provide services to public 49 35 9 4 2 0 0 85 6 485
2020 Provides services to public 49 37 7 5 2 0 0 86 7 176
2020 Does not provide services to public 44 40 10 4 2 0 0 85 5 434
2019 Provides services to public 40 41 12 4 3 0 0 81 7 154
2019 Does not provide services to public 48 32 11 6 3 0 0 80 9 348
2018 Provides services to public 46 41 8 5 0 0 0 87 5 94
2018 Does not provide services to public 41 34 16 7 2 0 0 74 9 265

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 38 18 4 1 3 0 77 5 140
2022 Does not provide services to public 33 43 15 5 2 2 0 78 7 485
2020 Provides services to public 31 42 15 4 3 4 0 76 8 174
2020 Does not provide services to public 31 44 15 5 2 3 0 77 7 438
2019 Provides services to public 31 38 17 10 3 1 0 70 13 155
2019 Does not provide services to public 31 38 17 8 3 3 0 72 11 355
2018 Provides services to public 28 47 17 6 1 1 1 76 7 94
2018 Does not provide services to public 27 41 18 8 2 3 1 71 10 266

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 18 9 4 3 0 1 84 6 135
2022 Does not provide services to public 64 23 5 3 3 0 1 89 6 485
2020 Provides services to public 54 29 9 5 4 1 0 83 8 177
2020 Does not provide services to public 50 31 11 5 3 0 0 82 8 438
2019 Provides services to public 48 28 14 6 3 1 1 77 9 152
2019 Does not provide services to public 53 26 10 4 5 1 1 81 10 355
2018 Provides services to public 48 38 11 4 0 0 0 85 4 94
2018 Does not provide services to public 55 25 10 6 3 0 1 81 9 265

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 22 9 4 3 0 1 84 7 140
2022 Does not provide services to public 50 32 10 5 3 0 0 82 8 485
2020 Provides services to public 40 31 16 9 3 1 1 72 12 177
2020 Does not provide services to public 43 30 16 7 4 0 0 74 11 431
2019 Provides services to public 42 27 16 12 2 1 1 69 14 151
2019 Does not provide services to public 46 33 15 3 4 0 0 79 6 354
2018 Provides services to public 37 38 16 5 3 0 1 76 8 94
2018 Does not provide services to public 52 29 13 3 2 0 0 82 5 267

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 19 4 1 0 0 7 94 1 140
2022 Does not provide services to public 71 20 4 2 1 1 2 94 3 485

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 39 38 24 140
2022 Does not provide services to public 38 33 29 485
2020 Provides services to public 27 39 34 177
2020 Does not provide services to public 24 39 38 439
2019 Provides services to public 34 27 39 154
2019 Does not provide services to public 34 29 38 356
2018 Provides services to public 27 34 39 94
2018 Does not provide services to public 32 25 43 268

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 14 23 32 10 15 6 50
2022 Does not provide services to public 10 37 26 4 15 9 180
2020 Provides services to public 7 19 39 4 29 2 48
2020 Does not provide services to public 7 24 45 4 17 4 102
2019 Provides services to public 16 10 30 0 33 11 52
2019 Does not provide services to public 9 14 36 3 27 11 119
2018 Provides services to public 4 24 61 3 8 0 25
2018 Does not provide services to public 15 20 34 6 18 7 86
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 23 4 1 0 0 0 94 1 140
2022 Does not provide services to public 62 33 3 2 0 0 0 95 2 485
2020 Provides services to public 65 28 5 1 1 0 0 93 2 176
2020 Does not provide services to public 58 32 6 2 1 0 0 90 3 434
2019 Provides services to public 59 30 5 5 2 0 0 89 6 154
2019 Does not provide services to public 60 30 6 4 1 0 0 90 5 354
2018 Provides services to public 63 31 4 1 0 0 0 95 1 94
2018 Does not provide services to public 54 40 4 1 0 0 0 94 2 266

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 37 10 2 0 1 0 87 2 135
2022 Does not provide services to public 40 45 10 3 1 1 0 86 4 485
2020 Provides services to public 51 35 8 3 2 1 0 87 5 177
2020 Does not provide services to public 40 45 10 3 1 1 0 86 4 438
2019 Provides services to public 42 44 10 2 1 1 1 87 3 154
2019 Does not provide services to public 46 40 7 4 3 1 0 86 6 355
2018 Provides services to public 36 53 9 1 0 1 0 90 1 93
2018 Does not provide services to public 39 40 13 5 2 0 0 80 7 268

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 18 33 22 18 1 5 42 22 135
2022 Does not provide services to public 6 19 39 20 14 0 3 34 26 485
2020 Provides services to public 8 23 37 17 12 1 3 29 32 175
2020 Does not provide services to public 7 23 34 24 9 1 1 34 31 438
2019 Provides services to public 11 17 33 23 14 0 2 38 29 153
2019 Does not provide services to public 8 19 33 27 11 1 1 39 27 353
2018 Provides services to public 6 25 49 15 4 0 0 20 32 94
2018 Does not provide services to public 6 19 38 25 11 0 1 36 25 267

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 21 33 14 16 2 4 32 33 140
2022 Does not provide services to public 12 23 28 19 12 2 3 33 37 485
2020 Provides services to public 9 12 33 23 17 3 2 42 23 174
2020 Does not provide services to public 7 16 32 26 14 4 1 42 24 438
2019 Provides services to public 8 15 38 18 17 1 4 36 24 152
2019 Does not provide services to public 10 18 30 25 11 3 3 38 30 352
2018 Provides services to public 7 23 33 21 12 3 1 34 31 94
2018 Does not provide services to public 8 19 31 25 14 1 2 40 28 266

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 9 23 27 33 2 3 63 13 140
2022 Does not provide services to public 4 10 28 31 23 1 3 56 15 485
2020 Provides services to public 5 10 21 36 25 2 1 63 15 172
2020 Does not provide services to public 5 15 25 34 18 1 1 54 21 436
2019 Provides services to public 7 6 30 30 25 0 2 56 14 153
2019 Does not provide services to public 4 12 31 32 18 1 1 52 17 352
2018 Provides services to public 1 14 32 31 19 1 2 51 15 94
2018 Does not provide services to public 6 14 25 33 20 0 2 55 20 266

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 9 24 23 30 1 7 57 17 140
2022 Does not provide services to public 8 16 24 24 22 1 5 49 26 485
2020 Provides services to public 7 17 24 20 24 3 4 48 26 172
2020 Does not provide services to public 7 15 24 28 22 3 2 52 23 438
2019 Provides services to public 8 13 23 24 26 3 3 53 23 153
2019 Does not provide services to public 6 13 27 26 23 2 3 52 19 353
2018 Provides services to public 13 20 27 22 15 2 2 38 34 92
2018 Does not provide services to public 8 17 26 22 24 2 2 48 26 266

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 14 25 13 26 4 5 44 29 140
2022 Does not provide services to public 10 16 24 21 21 3 5 45 29 485
2020 Provides services to public 6 14 23 24 25 5 3 54 22 170
2020 Does not provide services to public 5 13 24 29 23 4 2 56 19 437
2019 Provides services to public 14 22 25 12 19 3 5 33 39 153
2019 Does not provide services to public 10 22 20 22 19 4 3 45 34 352
2018 Provides services to public 9 22 27 23 10 7 1 36 35 93
2018 Does not provide services to public 10 20 28 20 18 2 2 40 31 266

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 15 38 15 21 0 6 39 21 140
2022 Does not provide services to public 7 16 33 22 15 2 5 41 25 485
2020 Provides services to public 5 10 29 30 21 4 1 53 16 175
2020 Does not provide services to public 7 11 31 28 18 3 2 49 19 439
2019 Provides services to public 9 13 34 22 16 3 3 40 24 152
2019 Does not provide services to public 8 12 33 26 15 4 2 43 22 353
2018 Provides services to public 6 18 41 22 9 3 1 33 25 93
2018 Does not provide services to public 10 14 35 23 15 2 2 40 25 266

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 1 7 19 35 34 1 3 72 8 140
2022 Does not provide services to public 2 5 28 32 29 0 4 64 7 485
2020 Provides services to public 3 11 33 29 22 1 2 52 15 175
2020 Does not provide services to public 3 12 32 32 19 1 2 52 15 439
2019 Provides services to public 5 7 34 22 28 1 3 52 13 152
2019 Does not provide services to public 3 7 24 37 24 2 2 64 10 353

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 36 18 8 1 1 0 73 9 140
2022 Does not provide services to public 28 41 13 11 4 2 0 71 15 485
2020 Provides services to public 31 44 12 7 2 4 0 79 9 175
2020 Does not provide services to public 27 45 15 9 2 3 0 74 11 436
2019 Provides services to public 28 38 17 10 3 2 0 69 14 155
2019 Does not provide services to public 27 35 19 12 5 2 0 63 18 353

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 22 6 3 1 0 0 89 5 140
2022 Does not provide services to public 61 28 3 4 3 0 0 90 7 485
2020 Provides services to public 56 25 7 7 3 1 1 83 10 175
2020 Does not provide services to public 61 26 6 5 1 0 0 87 6 439
2019 Provides services to public 54 25 11 4 6 0 0 79 10 155
2019 Does not provide services to public 55 26 8 5 5 1 0 82 10 354
2018 Provides services to public 59 28 4 8 1 0 0 87 9 94
2018 Does not provide services to public 44 35 8 7 3 2 0 81 10 265

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 78 14 2 5 0 0 0 92 5 140
2022 Does not provide services to public 67 27 2 3 1 0 0 94 3 485
2020 Provides services to public 69 23 2 2 2 1 0 94 5 174
2020 Does not provide services to public 68 26 3 2 1 0 0 94 3 439
2019 Provides services to public 56 29 6 6 3 0 0 86 9 154
2019 Does not provide services to public 59 27 5 4 5 0 0 85 9 353
2018 Provides services to public 59 31 6 3 0 1 0 90 3 94
2018 Does not provide services to public 53 35 6 4 1 1 0 88 5 267

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 32 7 1 2 0 0 90 3 140
2022 Does not provide services to public 58 32 6 2 1 0 0 91 3 485
2020 Provides services to public 52 30 9 3 1 3 1 86 5 174
2020 Does not provide services to public 57 30 9 2 1 0 0 88 3 435
2019 Provides services to public 51 32 7 7 2 1 0 85 9 153
2019 Does not provide services to public 50 32 10 5 2 1 0 83 6 352
2018 Provides services to public 51 36 9 2 1 0 1 88 3 94
2018 Does not provide services to public 46 38 11 3 2 1 0 85 4 266

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 30 11 1 2 2 0 86 2 140
2022 Does not provide services to public 48 38 6 4 1 2 0 88 6 485
2020 Provides services to public 49 37 6 4 2 2 0 88 6 175
2020 Does not provide services to public 45 39 10 2 2 2 0 86 4 437
2019 Provides services to public 50 31 14 4 2 0 0 80 6 153
2019 Does not provide services to public 48 35 10 4 2 1 0 83 6 356
2018 Provides services to public 52 36 9 1 0 1 0 89 1 94
2018 Does not provide services to public 46 39 11 2 1 2 0 86 2 266

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 43 7 2 1 7 0 90 3 135
2022 Does not provide services to public 43 33 12 4 1 7 0 82 5 485
2020 Provides services to public 46 30 10 3 3 7 1 82 7 176
2020 Does not provide services to public 43 33 13 3 2 6 0 80 6 436
2019 Provides services to public 47 27 15 3 2 3 2 78 6 155
2019 Does not provide services to public 49 29 13 5 1 4 1 81 6 355
2018 Provides services to public 45 36 11 2 2 4 0 85 4 94
2018 Does not provide services to public 46 33 13 3 0 5 0 83 4 267

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 19 6 2 1 0 0 91 3 140
2022 Does not provide services to public 64 28 5 2 1 0 0 93 3 485
2020 Provides services to public 67 25 4 3 1 0 0 92 4 174
2020 Does not provide services to public 64 29 5 1 1 0 0 93 2 436
2019 Provides services to public 58 27 7 6 2 0 0 85 8 153
2019 Does not provide services to public 63 27 6 2 2 0 0 90 4 355
2018 Provides services to public 67 25 7 2 0 0 0 91 2 94
2018 Does not provide services to public 59 29 8 2 2 0 0 89 4 267

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 23 6 4 2 8 6 85 8 140
2022 Does not provide services to public 51 24 10 2 2 4 6 84 5 485

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 25 6 5 2 9 6 84 8 140
2022 Does not provide services to public 52 24 10 2 2 4 6 85 4 485

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 22 20 5 1 20 1 67 7 135
2022 Does not provide services to public 35 21 19 5 3 16 1 67 10 485
2020 Provides services to public 29 29 16 5 4 16 2 69 11 177
2020 Does not provide services to public 29 29 20 7 2 13 0 67 10 439

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 33 9 2 1 9 2 88 3 135
2022 Does not provide services to public 51 30 8 3 2 4 3 86 5 485
2020 Provides services to public 48 26 9 8 3 4 2 79 12 172
2020 Does not provide services to public 47 31 11 3 1 6 2 84 4 435

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 16 16 1 3 45 7 57 9 140
2022 Does not provide services to public 11 18 20 2 2 41 6 54 8 485

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 27 9 4 4 7 10 79 9 135
2022 Does not provide services to public 41 28 12 5 2 4 8 78 8 485
2020 Provides services to public 33 33 12 6 3 8 5 76 10 174
2020 Does not provide services to public 40 31 13 5 2 7 3 78 8 439
2019 Provides services to public 39 26 15 4 6 6 3 72 12 154
2019 Does not provide services to public 35 32 14 7 5 4 4 73 12 355
2018 Provides services to public 34 37 14 8 4 1 2 73 13 94
2018 Does not provide services to public 33 31 12 10 5 5 5 70 16 267

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 36 14 3 1 2 0 81 4 140
2022 Does not provide services to public 40 34 14 6 3 2 2 77 9 485
2020 Provides services to public 42 31 9 9 5 5 0 76 14 177
2020 Does not provide services to public 32 38 14 9 2 3 1 73 12 437
2019 Provides services to public 35 32 13 12 4 3 1 70 17 153
2019 Does not provide services to public 37 29 16 8 5 3 1 69 14 355
2018 Provides services to public 34 36 21 3 4 2 0 71 8 93
2018 Does not provide services to public 30 38 14 9 6 1 2 70 16 268

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 34 9 3 1 3 0 87 4 140
2022 Does not provide services to public 44 36 12 4 1 3 0 82 5 485
2020 Provides services to public 45 33 11 5 3 3 1 80 9 175
2020 Does not provide services to public 38 40 16 2 1 3 0 80 3 435
2019 Provides services to public 38 33 16 8 4 1 0 71 12 155
2019 Does not provide services to public 41 31 18 5 3 1 0 73 8 354
2018 Provides services to public 37 41 14 6 0 2 0 80 6 94
2018 Does not provide services to public 35 39 16 7 2 2 0 75 9 268

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 20 18 4 3 14 2 70 9 140
2022 Does not provide services to public 29 25 16 7 4 14 5 67 13 485
2020 Provides services to public 30 24 17 5 7 14 4 65 14 177
2020 Does not provide services to public 28 27 16 8 5 14 3 66 15 437
2019 Provides services to public 26 17 25 13 9 9 2 48 24 153
2019 Does not provide services to public 30 19 16 12 8 11 3 58 24 354
2018 Provides services to public 20 25 20 18 4 12 1 51 26 93
2018 Does not provide services to public 20 24 19 12 11 8 6 51 27 267

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 28 4 2 0 0 0 94 2 140
2022 Does not provide services to public 62 34 2 2 0 0 0 96 2 485
2020 Provides services to public 53 33 5 5 4 0 0 86 9 177
2020 Does not provide services to public 45 44 4 5 2 0 0 90 7 438

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 26 6 2 1 0 1 91 3 135
2022 Does not provide services to public 65 27 4 2 1 0 1 93 3 485
2020 Provides services to public 40 41 8 7 3 0 1 81 10 177
2020 Does not provide services to public 40 39 9 8 3 0 1 80 11 439
2019 Provides services to public 53 25 6 10 5 0 0 79 15 155
2019 Does not provide services to public 53 29 7 7 5 0 0 82 11 356

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 69 22 5 1 1 0 1 93 2 135
2022 Does not provide services to public 67 26 4 2 1 0 0 93 2 485
2020 Provides services to public 50 31 11 4 4 0 1 81 8 176
2020 Does not provide services to public 45 40 9 5 1 0 1 85 6 436
2019 Provides services to public 52 36 6 4 2 0 0 88 7 155
2019 Does not provide services to public 57 32 6 3 3 0 0 88 6 353

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 79 16 2 2 1 0 0 95 3 140
2022 Does not provide services to public 79 17 2 1 0 1 0 97 1 485
2020 Provides services to public 79 18 1 1 2 0 0 96 3 176
2020 Does not provide services to public 76 18 3 1 1 0 0 95 2 436

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 91 6 2 1 0 0 0 97 1 140
2022 Does not provide services to public 86 8 3 2 1 0 0 95 2 485
2019 Provides services to public 78 14 1 2 3 0 2 94 5 155
2019 Does not provide services to public 82 11 3 4 1 0 0 93 5 354

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 22 3 1 1 1 1 96 1 140
2022 Does not provide services to public 67 23 6 1 0 2 0 92 2 485
2020 Provides services to public 67 23 5 1 2 2 0 92 3 177
2020 Does not provide services to public 66 20 10 3 0 1 0 87 4 439
2019 Provides services to public 60 26 8 3 1 2 0 88 4 155
2019 Does not provide services to public 69 21 6 1 1 2 0 91 2 356

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 135
2022 Does not provide services to public 6 94 485
2020 Provides services to public 8 92 177
2020 Does not provide services to public 7 93 439
2019 Provides services to public 13 87 155
2019 Does not provide services to public 10 90 356
2018 Provides services to public 12 88 93
2018 Does not provide services to public 11 89 268

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 51 49 30
2020 Provides services to public 35 65 14
2020 Does not provide services to public 40 60 32
2019 Provides services to public 49 51 20
2019 Does not provide services to public 41 59 36
2018 Provides services to public 57 43 11
2018 Does not provide services to public 57 43 30

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 69 31 30
2020 Provides services to public 58 42 14
2020 Does not provide services to public 71 29 32
2019 Provides services to public 73 27 20
2019 Does not provide services to public 62 38 36

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 3 97 30

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 30
2020 Provides services to public 0 100 14
2020 Does not provide services to public 0 100 32
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 30

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 30

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 4 96 30
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 30

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 4 96 30

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 24 76 30
2019 Provides services to public 41 59 20
2019 Does not provide services to public 32 68 36

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 47 53 30
2020 Provides services to public 34 66 14
2020 Does not provide services to public 41 59 32
2019 Provides services to public 36 64 20
2019 Does not provide services to public 42 58 36

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 54 46 30
2020 Provides services to public 43 57 14
2020 Does not provide services to public 37 63 32
2019 Provides services to public 48 52 20
2019 Does not provide services to public 44 56 36
2018 Provides services to public 57 43 11
2018 Does not provide services to public 54 46 30

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 35 65 30
2020 Provides services to public 52 48 14
2020 Does not provide services to public 35 65 32
2019 Provides services to public 36 64 20
2019 Does not provide services to public 41 59 36

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 28 72 30
2019 Provides services to public 38 62 20
2019 Does not provide services to public 23 77 36

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 69 31 30
2020 Provides services to public 37 63 14
2020 Does not provide services to public 59 41 32
2019 Provides services to public 53 47 20
2019 Does not provide services to public 44 56 36
2018 Provides services to public 47 53 11
2018 Does not provide services to public 53 47 30

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 33 67 30
2019 Provides services to public 40 60 20
2019 Does not provide services to public 29 71 36

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 30
2020 Provides services to public 0 100 14
2020 Does not provide services to public 0 100 32
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 30

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 4 96 30

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 30
2020 Provides services to public 0 100 14
2020 Does not provide services to public 18 82 32
2018 Provides services to public 0 100 11
2018 Does not provide services to public 20 80 30

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 40 60 30
2020 Provides services to public 49 51 14
2020 Does not provide services to public 37 63 32
2019 Provides services to public 43 57 20
2019 Does not provide services to public 52 48 36

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 30
2019 Provides services to public 33 67 20
2019 Does not provide services to public 23 77 36

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 30

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 55 45 30
2020 Provides services to public 58 42 14
2020 Does not provide services to public 44 56 32
2019 Provides services to public 46 54 20
2019 Does not provide services to public 56 44 36

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 21 79 30

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 30

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 30

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 3 97 30

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 4 96 30

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 19 81 30
2020 Provides services to public 0 100 14
2020 Does not provide services to public 15 85 32

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 30

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 25 75 30
2020 Provides services to public 42 58 14
2020 Does not provide services to public 39 61 32

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 6 94 25

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 31 69 25

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 3 97 25

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 25

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 13 87 25

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 14 86 25

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 25

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 25

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 31 69 25

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 3 97 25

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 31 69 25

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 4 96 25

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 51 49 25

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 19 81 25

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 14 15 3 0 38 5 68 6 140
2022 Does not provide services to public 18 12 10 3 2 41 13 67 11 485
2020 Provides services to public 26 13 13 2 4 34 8 68 10 177
2020 Does not provide services to public 21 14 16 4 2 33 10 61 11 439
2019 Provides services to public 22 16 17 6 3 26 11 59 14 154
2019 Does not provide services to public 22 11 13 6 4 28 15 59 18 356
2018 Provides services to public 18 17 19 5 2 27 12 57 12 94
2018 Does not provide services to public 17 15 18 5 3 37 6 55 14 267

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 34 11 2 0 13 1 84 3 140
2022 Does not provide services to public 42 30 10 3 1 12 2 84 5 485
2020 Provides services to public 42 22 13 2 2 17 2 78 6 177
2020 Does not provide services to public 32 31 15 4 2 15 1 75 7 439
2019 Provides services to public 36 26 17 6 2 13 1 73 8 155
2019 Does not provide services to public 39 25 14 6 3 11 1 73 11 353
2018 Provides services to public 32 29 13 5 1 19 2 76 8 94
2018 Does not provide services to public 30 31 17 6 4 12 0 70 10 267

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 485
2020 Provides services to public 5 95 177
2020 Does not provide services to public 5 95 438
2019 Provides services to public 9 91 155
2019 Does not provide services to public 6 94 355

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 31 69 25
2019 Provides services to public 41 59 13
2019 Does not provide services to public 37 63 19

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 64 36 25

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 13
2019 Does not provide services to public 0 100 19

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 25

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 34 66 25

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 25

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 25

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 27 73 25
2019 Provides services to public 45 55 13
2019 Does not provide services to public 43 57 18

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 35 65 25

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25
2019 Provides services to public 0 100 13
2019 Does not provide services to public 0 100 18

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 25
2019 Provides services to public 0 100 13
2019 Does not provide services to public 0 100 18

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 13 87 25

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 25

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 13
2019 Does not provide services to public 0 100 18

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 44 56 25

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 36 64 25

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 25

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 25

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 25

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 13 87 25

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 60 40 25
2019 Provides services to public 61 39 13
2019 Does not provide services to public 75 25 18

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 20

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 20

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 20

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 20

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 20

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 20

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 6 94 20

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 20

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 20

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 22 78 20

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 20

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 34 66 20

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 20

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 51 49 20

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 20

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 21 79 20

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 8 16 0 1 38 8 69 1 140
2022 Does not provide services to public 21 13 12 2 1 40 9 69 7 485
2020 Provides services to public 30 11 14 2 2 34 7 70 7 177
2020 Does not provide services to public 21 17 17 2 1 34 8 66 6 438
2019 Provides services to public 22 13 21 3 4 24 13 56 11 155
2019 Does not provide services to public 22 10 18 3 2 31 15 58 8 356
2018 Provides services to public 18 16 20 1 1 33 11 61 4 93
2018 Does not provide services to public 17 16 17 3 1 39 7 61 7 267

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 31 11 0 0 15 3 87 0 140
2022 Does not provide services to public 41 30 9 3 1 13 3 84 5 485
2020 Provides services to public 43 21 13 4 1 16 2 77 6 177
2020 Does not provide services to public 33 31 16 2 1 16 1 77 4 439
2019 Provides services to public 40 24 15 6 2 11 3 74 8 154
2019 Does not provide services to public 41 24 16 3 2 13 1 76 5 355
2018 Provides services to public 31 27 15 2 1 21 2 76 4 93
2018 Does not provide services to public 32 31 16 5 2 13 2 74 7 267

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 135
2022 Does not provide services to public 8 92 485
2020 Provides services to public 14 86 172
2020 Does not provide services to public 10 90 437
2019 Provides services to public 15 85 154
2019 Does not provide services to public 12 88 354

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 54 46 15
2022 Does not provide services to public 55 45 40
2020 Provides services to public 46 54 24
2020 Does not provide services to public 32 68 42

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 85 15 15
2022 Does not provide services to public 76 24 40
2020 Provides services to public 83 17 24
2020 Does not provide services to public 77 23 42
2019 Provides services to public 91 9 23
2019 Does not provide services to public 77 23 41

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 74 17 9 0 0 0 0 91 0 10
2022 Does not provide services to public 48 30 13 9 0 0 0 78 9 30
2020 Provides services to public 43 51 0 6 0 0 0 94 6 20
2020 Does not provide services to public 52 41 7 0 0 0 0 93 0 32
2019 Provides services to public 51 26 10 13 0 0 0 77 13 21
2019 Does not provide services to public 56 31 4 7 0 3 0 89 7 32

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 32 6 1 0 5 2 92 1 135
2022 Does not provide services to public 55 28 5 3 2 2 4 89 6 485
2020 Provides services to public 54 29 5 7 2 2 2 86 9 175
2020 Does not provide services to public 52 32 8 4 1 2 1 87 5 437

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 39 18 3 8 32 35
2022 Does not provide services to public 42 14 3 2 39 100

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 64 36 40
2022 Does not provide services to public 46 54 115

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 40
2022 Does not provide services to public 29 71 115

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 57 43 40
2022 Does not provide services to public 53 47 115

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 40
2022 Does not provide services to public 46 54 115

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 40
2022 Does not provide services to public 17 83 115

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 40
2022 Does not provide services to public 33 67 115

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 40
2022 Does not provide services to public 11 89 115

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 40
2022 Does not provide services to public 21 79 115

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 40
2022 Does not provide services to public 12 88 115

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 40
2022 Does not provide services to public 19 81 115

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 40
2022 Does not provide services to public 29 71 115

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 40
2022 Does not provide services to public 15 85 115

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 40
2022 Does not provide services to public 9 91 115

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 16 0 0 0 0 9 100 0 40
2022 Does not provide services to public 79 11 0 0 2 0 8 98 2 115

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 0 10 10 21 44 4 11 77 12 40
2022 Does not provide services to public 2 18 11 16 40 2 12 65 23 115

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 24 20 10 27 7 8 43 34 40
2022 Does not provide services to public 6 17 25 14 30 6 3 48 25 115
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 20 4 3 1 1 1 92 4 140
2022 Does not provide services to public 62 25 5 3 3 1 0 88 6 485
2020 Provides services to public 53 27 6 8 4 0 1 82 12 176
2020 Does not provide services to public 56 33 4 4 3 0 0 89 7 436

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 0 3 5 5 47 5 35 87 4 135
2022 Does not provide services to public 2 2 9 7 49 4 27 81 6 485

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 36 16 6 1 8 0 75 7 135
2022 Does not provide services to public 29 41 14 8 4 5 0 73 13 485
2020 Provides services to public 33 35 14 7 3 7 1 74 10 175
2020 Does not provide services to public 30 38 20 6 2 3 0 70 9 439
2019 Provides services to public 28 35 14 11 3 8 1 69 15 154
2019 Does not provide services to public 27 28 23 10 4 8 1 60 15 354
2018 Provides services to public 21 47 21 8 1 1 0 70 9 92
2018 Does not provide services to public 22 40 21 8 3 5 0 66 12 264

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 14 39 32 13 3 140
2022 Does not provide services to public 14 30 31 19 5 485

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 24 5 1 2 1 2 92 3 140
2022 Does not provide services to public 60 26 8 3 1 1 1 88 4 485
2020 Provides services to public 50 28 7 5 2 5 3 84 8 177
2020 Does not provide services to public 53 28 10 4 2 3 0 84 6 437

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 21 6 3 4 1 1 86 8 140
2022 Does not provide services to public 55 24 7 8 5 1 0 80 13 485
2020 Provides services to public 44 30 7 11 7 0 2 75 18 175
2020 Does not provide services to public 43 29 10 12 4 1 1 73 17 437

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 37 10 7 1 2 1 82 8 135
2022 Does not provide services to public 42 38 9 7 3 1 0 81 9 485
2020 Provides services to public 41 33 12 6 4 4 1 77 11 176
2020 Does not provide services to public 43 34 15 5 3 1 0 78 7 439
2019 Provides services to public 31 35 17 10 4 2 0 68 15 154
2019 Does not provide services to public 32 33 18 8 6 4 0 67 14 354
2018 Provides services to public 17 52 18 8 2 3 0 71 10 94
2018 Does not provide services to public 24 41 20 9 4 2 0 66 14 267

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 63 13 5 2 0 0 80 7 40
2022 Does not provide services to public 22 45 12 16 4 1 1 69 19 180
2020 Provides services to public 28 35 18 14 4 0 0 64 18 47
2020 Does not provide services to public 29 48 11 10 3 0 0 76 13 147
2019 Provides services to public 20 48 18 9 3 0 3 70 11 41
2019 Does not provide services to public 23 31 22 12 3 5 5 60 16 104

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 31 9 8 9 0 2 73 18 140
2022 Does not provide services to public 39 30 18 5 5 1 3 71 10 485
2020 Provides services to public 37 31 19 6 6 1 1 69 12 176
2020 Does not provide services to public 45 24 18 7 7 0 0 68 13 437
2019 Provides services to public 40 18 20 12 9 0 1 59 21 155
2019 Does not provide services to public 42 27 17 7 6 0 1 70 13 354
2018 Provides services to public 33 25 20 11 10 0 1 58 21 94
2018 Does not provide services to public 38 31 16 7 7 0 1 70 14 267

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 30 23 8 11 0 0 58 19 135
2022 Does not provide services to public 24 31 25 10 8 0 1 56 19 485
2020 Provides services to public 24 27 23 17 8 1 0 52 25 175
2020 Does not provide services to public 25 26 24 14 11 0 0 51 25 438
2019 Provides services to public 25 24 23 17 9 1 0 50 27 154
2019 Does not provide services to public 32 25 24 10 8 1 0 58 18 353
2018 Provides services to public 21 26 29 13 11 0 0 47 24 94
2018 Does not provide services to public 26 27 27 13 6 0 1 54 19 266

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 23 18 7 5 0 2 70 12 135
2022 Does not provide services to public 34 30 21 8 5 0 2 65 13 485
2020 Provides services to public 38 28 17 6 6 2 1 69 13 175
2020 Does not provide services to public 33 30 18 12 7 1 0 63 19 435
2019 Provides services to public 37 29 18 13 4 1 0 66 16 155
2019 Does not provide services to public 38 28 19 8 5 1 1 67 14 351
2018 Provides services to public 29 32 29 8 3 0 0 60 11 94
2018 Does not provide services to public 31 31 21 10 6 0 1 62 16 266

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 28 19 9 11 0 1 62 20 135
2022 Does not provide services to public 27 27 21 14 10 1 2 55 24 485
2020 Provides services to public 36 23 19 11 7 2 1 61 19 176
2020 Does not provide services to public 31 26 22 14 6 1 1 58 20 437
2019 Provides services to public 31 26 18 12 10 2 0 59 23 154
2019 Does not provide services to public 37 25 19 11 8 1 1 62 19 352
2018 Provides services to public 18 28 26 21 6 0 0 47 27 91
2018 Does not provide services to public 35 21 20 13 10 0 2 57 23 268

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 20 7 3 5 1 4 84 9 140
2022 Does not provide services to public 50 25 12 4 3 0 5 80 8 485
2020 Provides services to public 50 20 14 7 5 1 3 73 12 171
2020 Does not provide services to public 47 27 15 6 5 0 1 74 11 434
2019 Provides services to public 44 21 18 6 5 2 4 69 11 153
2019 Does not provide services to public 51 22 14 4 6 1 2 76 10 354
2018 Provides services to public 43 31 17 3 3 0 3 76 7 94
2018 Does not provide services to public 51 23 15 4 4 0 4 76 8 267

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 24 15 5 7 0 0 73 11 140
2022 Does not provide services to public 42 28 17 7 5 0 2 71 12 485
2020 Provides services to public 33 31 16 7 9 2 2 66 17 175
2020 Does not provide services to public 34 29 18 10 8 0 0 63 18 436
2019 Provides services to public 35 21 25 10 8 2 0 56 19 155
2019 Does not provide services to public 44 25 16 7 7 0 1 69 14 353
2018 Provides services to public 38 21 22 10 7 1 1 61 17 94
2018 Does not provide services to public 36 28 21 7 7 0 1 64 15 267

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 29 13 5 3 1 0 79 8 135
2022 Does not provide services to public 39 32 16 5 5 1 2 73 10 480
2020 Provides services to public 47 27 14 6 3 1 2 76 9 175
2020 Does not provide services to public 39 35 17 5 2 0 1 76 7 437
2019 Provides services to public 39 28 17 9 5 2 0 69 14 151
2019 Does not provide services to public 38 30 18 9 3 1 1 69 12 352
2018 Provides services to public 26 34 26 8 4 1 1 61 12 91
2018 Does not provide services to public 36 31 20 9 3 0 1 68 12 266

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 25 11 12 6 1 1 71 18 140
2022 Does not provide services to public 29 32 25 7 5 0 1 62 13 485
2020 Provides services to public 38 28 19 7 7 1 0 67 14 173
2020 Does not provide services to public 31 33 22 10 3 0 0 64 14 437
2019 Provides services to public 36 27 20 9 6 1 1 65 15 152
2019 Does not provide services to public 34 33 19 8 4 1 0 68 12 352
2018 Provides services to public 25 34 26 9 4 0 1 60 14 92
2018 Does not provide services to public 30 29 24 15 2 0 1 59 17 266

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 29 11 8 4 0 1 76 12 140
2022 Does not provide services to public 39 29 17 8 5 0 2 69 14 485
2020 Provides services to public 46 27 15 7 4 1 0 73 11 174
2020 Does not provide services to public 37 36 17 6 2 0 0 74 8 436
2019 Provides services to public 40 27 16 11 6 1 0 67 17 151
2019 Does not provide services to public 39 34 11 9 6 1 1 74 15 352
2018 Provides services to public 30 34 21 11 3 0 1 64 14 92
2018 Does not provide services to public 36 28 18 14 4 0 1 65 18 265

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 25 9 1 6 0 1 83 8 140
2022 Does not provide services to public 55 24 12 4 4 0 2 81 7 485
2020 Provides services to public 51 24 10 7 5 1 2 77 12 175
2020 Does not provide services to public 51 29 12 6 2 0 0 80 8 438
2019 Provides services to public 51 25 11 7 5 1 0 77 13 151
2019 Does not provide services to public 52 27 11 7 3 0 1 79 10 353

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 27 13 4 3 0 1 79 8 135
2022 Does not provide services to public 52 24 13 7 2 0 1 77 9 485
2020 Provides services to public 35 24 24 11 5 0 1 60 16 175
2020 Does not provide services to public 28 32 25 10 5 0 0 60 15 436

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 24 14 6 4 1 1 76 10 135
2022 Does not provide services to public 45 29 16 6 3 0 1 75 9 485
2020 Provides services to public 38 34 12 7 7 1 1 73 15 175
2020 Does not provide services to public 37 31 20 6 5 0 0 69 11 437
2019 Provides services to public 46 24 17 6 5 2 1 72 11 149
2019 Does not provide services to public 46 30 14 6 2 1 1 78 8 350
2018 Provides services to public 37 31 20 6 6 0 0 68 11 91
2018 Does not provide services to public 44 29 18 5 3 0 1 74 8 263

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 78 10 7 2 1 1 1 90 3 135
2022 Does not provide services to public 72 13 5 2 2 0 5 90 4 480
2020 Provides services to public 49 27 15 3 2 1 2 78 6 175
2020 Does not provide services to public 51 27 13 4 3 1 1 80 7 438
2019 Provides services to public 63 17 11 4 2 2 0 82 7 151
2019 Does not provide services to public 64 17 6 6 3 1 2 84 9 352
2018 Provides services to public 72 17 5 3 1 1 1 91 4 92
2018 Does not provide services to public 66 17 7 4 2 0 4 86 6 266

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 29 5 3 3 0 1 89 6 135
2022 Does not provide services to public 66 24 6 2 1 0 1 91 3 485
2020 Provides services to public 39 37 13 9 2 1 0 76 11 175
2020 Does not provide services to public 36 36 19 6 4 0 0 72 9 438

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 80 6 4 1 2 0 7 93 3 140
2022 Does not provide services to public 79 9 2 1 1 1 8 96 2 485
2020 Provides services to public 70 19 5 2 2 1 2 91 4 174
2020 Does not provide services to public 69 16 6 3 1 1 4 89 4 436
2019 Provides services to public 75 9 5 3 2 3 5 90 5 149
2019 Does not provide services to public 77 11 4 1 2 1 5 93 3 351
2018 Provides services to public 83 8 5 1 2 0 1 92 3 91
2018 Does not provide services to public 81 9 3 1 0 0 5 95 1 265

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 80 7 3 2 3 0 5 92 6 140
2022 Does not provide services to public 82 6 4 1 1 0 5 94 2 485
2020 Provides services to public 81 8 1 4 3 1 3 92 7 172
2020 Does not provide services to public 81 9 4 1 1 1 3 93 2 434
2019 Provides services to public 77 13 3 4 3 0 1 91 7 154
2019 Does not provide services to public 73 13 4 1 4 1 3 91 5 352
2018 Provides services to public 74 14 6 2 1 2 1 91 4 91
2018 Does not provide services to public 76 11 5 2 2 1 2 91 4 265

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 77 14 5 2 0 0 1 92 2 140
2022 Does not provide services to public 69 18 5 2 2 0 4 91 3 485
2020 Provides services to public 79 12 6 1 1 0 1 93 2 173
2020 Does not provide services to public 72 18 6 1 0 0 2 92 1 433
2019 Provides services to public 66 20 10 1 2 0 1 87 3 153
2019 Does not provide services to public 63 23 8 3 2 0 2 87 5 348
2018 Provides services to public 50 35 5 5 2 1 2 87 8 94
2018 Does not provide services to public 56 28 8 5 2 0 1 85 7 266

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 79 11 4 2 3 0 1 91 5 135
2022 Does not provide services to public 74 12 5 3 3 0 3 89 6 485
2020 Provides services to public 72 15 5 2 4 1 1 89 6 173
2020 Does not provide services to public 75 13 5 4 2 0 2 89 5 437
2019 Provides services to public 64 19 5 10 2 0 1 83 11 154
2019 Does not provide services to public 67 17 9 2 3 0 2 85 6 350
2018 Provides services to public 60 23 10 4 2 0 2 84 6 94
2018 Does not provide services to public 57 21 10 6 4 0 2 80 10 266

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 10 4 1 1 0 14 93 3 140
2022 Does not provide services to public 63 11 7 1 0 0 18 90 2 485
2020 Provides services to public 70 10 5 0 1 1 13 94 1 175
2020 Does not provide services to public 69 12 5 1 1 0 13 92 2 436
2019 Provides services to public 67 11 3 2 0 1 15 94 3 152
2019 Does not provide services to public 68 9 5 0 1 0 17 92 2 350
2018 Provides services to public 57 8 9 2 1 0 23 84 4 93
2018 Does not provide services to public 59 11 5 2 0 0 22 91 2 263

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 21 4 0 0 0 3 95 0 135
2022 Does not provide services to public 75 11 5 1 1 0 6 93 2 485
2020 Provides services to public 66 19 7 4 1 1 2 87 5 176
2020 Does not provide services to public 78 12 5 1 0 0 4 94 1 439
2019 Provides services to public 74 15 6 2 1 0 2 90 3 152
2019 Does not provide services to public 77 12 5 1 0 0 4 93 1 351
2018 Provides services to public 64 16 12 2 0 1 4 85 2 94
2018 Does not provide services to public 76 12 4 1 1 0 5 94 2 264

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 15 11 5 6 0 1 78 11 140
2022 Does not provide services to public 59 13 11 5 9 0 3 73 15 485
2020 Provides services to public 53 18 13 7 8 0 2 72 15 177
2020 Does not provide services to public 58 18 13 6 4 0 1 77 10 437
2019 Provides services to public 50 13 11 10 15 0 2 64 25 153
2019 Does not provide services to public 54 14 13 7 9 0 3 70 17 353
2018 Provides services to public 61 17 6 6 7 0 3 80 14 94
2018 Does not provide services to public 55 15 10 6 11 0 3 72 18 266

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 21 12 2 2 0 3 83 4 140
2022 Does not provide services to public 51 27 12 6 1 0 3 80 7 485
2020 Provides services to public 52 24 16 4 3 0 1 78 7 177
2020 Does not provide services to public 51 29 12 4 3 0 1 81 7 439
2019 Provides services to public 61 23 8 4 2 0 1 85 6 153
2019 Does not provide services to public 62 24 7 2 2 0 2 88 4 352
2018 Provides services to public 54 26 13 2 3 0 2 81 5 94
2018 Does not provide services to public 57 24 12 2 3 0 2 84 5 266

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 44 24 10 3 0 0 62 13 135
2022 Does not provide services to public 13 41 32 10 3 0 1 54 14 485
2020 Provides services to public 22 31 34 11 3 0 0 52 14 177
2020 Does not provide services to public 17 34 32 13 3 0 0 52 16 439
2019 Provides services to public 18 32 36 12 3 0 0 50 15 154
2019 Does not provide services to public 26 32 30 9 3 0 0 58 12 356
2018 Provides services to public 14 30 40 12 4 0 0 44 16 94
2018 Does not provide services to public 19 38 29 12 1 0 0 57 14 268

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 11 36 33 15 0 1 49 15 140
2022 Does not provide services to public 7 14 40 22 16 0 1 39 21 485
2020 Provides services to public 8 13 39 29 11 1 0 40 21 176
2020 Does not provide services to public 7 18 39 23 12 0 0 36 25 435
2019 Provides services to public 8 15 33 32 12 0 0 43 24 153
2019 Does not provide services to public 7 16 32 26 18 0 0 44 24 354
2018 Provides services to public 7 11 43 25 13 0 0 38 19 93
2018 Does not provide services to public 6 16 31 30 16 0 1 47 22 266
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 10 77 12 1 140
2022 Does not provide services to public 17 67 14 2 485
2020 Provides services to public 25 51 18 5 177
2020 Does not provide services to public 25 56 17 2 439

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 15
2022 Does not provide services to public 73 27 85
2020 Provides services to public 52 48 45
2020 Does not provide services to public 50 50 112

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 21 3 3 4 3 19 87 9 140
2022 Does not provide services to public 44 14 11 3 3 2 22 77 9 485
2020 Provides services to public 42 14 11 5 6 7 15 73 14 177
2020 Does not provide services to public 45 19 13 5 4 2 13 75 10 439
2019 Provides services to public 48 13 12 7 6 1 13 71 15 153
2019 Does not provide services to public 46 18 14 5 6 1 10 72 12 351
2018 Provides services to public 52 17 10 3 9 0 10 76 13 93
2018 Does not provide services to public 46 22 8 6 7 2 10 77 14 267

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 38 7 23 10 8 7 53 39 15
2022 Does not provide services to public 18 31 11 21 16 0 2 51 38 85
2020 Provides services to public 15 22 20 28 11 0 5 39 40 45
2020 Does not provide services to public 12 31 9 27 20 0 1 43 48 112

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 23 14 23 10 8 6 45 38 15
2022 Does not provide services to public 12 21 7 16 22 1 20 42 48 85
2020 Provides services to public 15 6 22 30 15 0 12 24 51 45
2020 Does not provide services to public 5 17 12 27 25 2 12 26 61 112
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