2022 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	27	13	5	6	77	10	95
2022	Does not provide services to public	47	38	6	6	2	86	8	250
2019	Provides services to public	55	26	13	4	2	81	6	115
2019	Does not provide services to public	46	39	11	3	2	85	4	244
2018	Provides services to public	49	36	9	3	4	85	7	101
2018	Does not provide services to public	42	39	9	6	4	81	10	225

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	37	11	5	6	78	11	95
2022	Does not provide services to public	48	29	8	9	5	77	14	250
2019	Provides services to public	47	23	14	10	7	69	17	115
2019	Does not provide services to public	39	37	10	7	7	76	14	245
2018	Provides services to public	34	46	9	5	7	79	12	99
2018	Does not provide services to public	36	37	8	10	8	74	18	226

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	25	11	1	1	87	2	95
2022	Does not provide services to public	65	27	5	3	0	92	3	250
2019	Provides services to public	74	17	8	2	0	91	2	115
2019	Does not provide services to public	60	30	7	2	1	91	3	241
2018	Provides services to public	59	33	6	2	1	91	3	98
2018	Does not provide services to public	58	30	7	3	1	88	5	226

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	31	13	2	1	84	3	95
2022	Does not provide services to public	52	33	7	6	2	86	8	250
2019	Provides services to public	59	29	8	4	0	88	4	116
2019	Does not provide services to public	51	37	7	3	2	88	5	245
2018	Provides services to public	48	41	7	4	1	89	4	99
2018	Does not provide services to public	42	41	7	7	3	83	10	226

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	30	9	6	5	0	80	11	95
2022	Does not provide services to public	51	27	9	7	6	0	78	14	250
2019	Provides services to public	49	23	10	14	4	1	72	18	116
2019	Does not provide services to public	41	32	12	9	5	0	74	14	243
2018	Provides services to public	45	25	13	10	7	0	70	17	101
2018	Does not provide services to public	41	30	14	8	6	1	71	15	225

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	36	10	6	3	0	82	9	95
2022	Does not provide services to public	50	29	7	8	6	0	79	14	250
2019	Provides services to public	48	19	14	15	3	1	68	18	115
2019	Does not provide services to public	41	35	12	7	6	0	76	12	244
2018	Provides services to public	42	31	13	7	6	0	73	13	101
2018	Does not provide services to public	41	35	10	7	6	1	77	13	223

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	24	16	7	5	2	3	71	12	95
2022	Does not provide services to public	45	26	9	10	7	2	1	73	17	250
2019	Provides services to public	41	15	18	12	6	5	2	60	20	115
2019	Does not provide services to public	40	25	15	8	8	3	0	67	16	245
2018	Provides services to public	37	30	14	11	6	0	1	68	18	101
2018	Does not provide services to public	36	23	20	7	8	5	2	63	17	225

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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	35	14	1	2	1	5	82	3	95
2022	Does not provide services to public	57	22	13	3	1	0	3	82	4	250
2019	Provides services to public	46	24	10	5	3	2	10	79	9	115
2019	Does not provide services to public	44	29	15	5	3	1	3	76	8	243

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	32	6	5	4	2	1	84	9	90
2022	Does not provide services to public	56	28	8	4	3	0	0	84	8	250
2019	Provides services to public	51	25	8	4	7	1	3	80	12	116
2019	Does not provide services to public	45	35	8	4	6	0	0	81	10	244
2018	Provides services to public	35	31	19	9	2	3	1	69	11	101
2018	Does not provide services to public	42	34	9	9	5	1	0	77	14	225

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	28	7	4	5	0	2	83	10	90
2022	Does not provide services to public	62	24	7	4	3	0	0	86	7	250
2019	Provides services to public	56	23	8	6	5	2	1	81	11	116
2019	Does not provide services to public	51	30	7	7	4	0	0	81	11	244
2018	Provides services to public	48	31	10	5	4	1	1	81	9	101
2018	Does not provide services to public	42	37	7	6	7	0	0	80	13	226

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	30	12	4	2	4	81	6	95
2022	Does not provide services to public	51	26	9	4	5	5	81	9	250
2019	Provides services to public	43	34	9	6	5	4	79	11	115
2019	Does not provide services to public	38	29	13	10	7	3	69	17	244
2018	Provides services to public	40	29	18	5	6	3	70	11	102
2018	Does not provide services to public	37	31	13	8	8	3	71	16	224

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	29	16	6	4	2	73	10	95
2022	Does not provide services to public	51	25	9	7	6	1	77	14	250
2019	Provides services to public	43	28	15	6	6	3	72	12	114
2019	Does not provide services to public	37	29	15	9	9	1	67	18	244
2018	Provides services to public	37	29	16	8	10	0	67	18	102
2018	Does not provide services to public	31	35	11	11	9	2	67	21	223

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	29	20	10	3	5	0	65	14	95
2022	Does not provide services to public	38	32	11	9	8	3	0	72	17	250
2019	Provides services to public	31	26	14	16	7	5	1	61	25	115
2019	Does not provide services to public	32	27	17	12	9	3	0	60	22	244
2018	Provides services to public	27	30	16	14	10	4	0	59	24	102
2018	Does not provide services to public	22	36	17	13	9	3	0	60	23	222

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	37	16	4	4	2	75	8	95
2022	Does not provide services to public	41	32	11	9	6	1	74	16	250
2019	Provides services to public	29	36	13	11	9	3	67	20	115
2019	Does not provide services to public	28	33	15	13	10	2	62	23	244
2018	Provides services to public	25	30	19	12	11	3	57	24	101
2018	Does not provide services to public	22	39	15	14	9	1	62	23	223

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	31	18	5	5	0	71	10	95
2022	Does not provide services to public	41	37	9	5	8	1	78	13	250
2019	Provides services to public	33	35	15	6	10	0	69	16	115
2019	Does not provide services to public	35	33	12	12	6	0	69	18	245
2018	Provides services to public	37	34	10	11	8	0	71	19	101
2018	Does not provide services to public	29	38	11	13	9	0	67	22	225

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	32	6	4	3	0	87	7	95
2022	Does not provide services to public	48	40	6	4	2	0	88	6	250
2019	Provides services to public	42	37	8	10	3	0	80	13	113
2019	Does not provide services to public	40	42	8	7	3	0	83	10	244
2018	Provides services to public	40	38	11	8	4	0	78	11	100
2018	Does not provide services to public	46	38	7	5	3	1	84	9	225

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	28	9	6	7	0	1	79	13	95
2022	Does not provide services to public	55	24	12	5	3	0	0	80	8	250
2019	Provides services to public	49	26	12	7	6	0	1	75	13	116
2019	Does not provide services to public	41	35	12	7	5	0	0	76	12	244
2018	Provides services to public	35	35	19	7	1	1	1	72	9	101
2018	Does not provide services to public	35	38	12	9	6	0	0	73	15	225

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	46	9	7	3	0	0	81	10	95
2022	Does not provide services to public	44	35	8	9	4	0	0	79	13	250
2019	Provides services to public	36	37	9	13	5	0	0	73	18	115
2019	Does not provide services to public	34	42	7	10	7	0	1	76	17	242
2018	Provides services to public	30	41	10	12	5	2	0	72	17	101
2018	Does not provide services to public	30	47	9	8	5	0	0	78	13	226

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	24	10	6	4	0	2	80	10	95
2022	Does not provide services to public	61	18	12	4	3	1	1	81	7	250

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	31	19	9	4	6	0	65	14	95
2022	Does not provide services to public	40	30	12	6	9	3	0	72	15	250
2019	Provides services to public	28	23	19	14	12	4	1	53	27	112
2019	Does not provide services to public	27	31	17	15	6	4	0	61	22	245
2018	Provides services to public	28	28	11	14	13	7	0	59	29	102
2018	Does not provide services to public	26	28	20	12	11	4	0	56	24	225

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	25	12	5	9	1	3	73	14	90
2022	Does not provide services to public	46	26	11	3	4	1	8	80	8	250
2019	Provides services to public	57	22	5	4	4	2	8	87	8	116
2019	Does not provide services to public	52	22	12	6	2	0	5	79	8	245

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	16	15	2	5	4	5	76	8	95
2022	Does not provide services to public	55	19	10	3	5	3	4	81	9	250
2019	Provides services to public	39	19	20	6	4	2	9	66	12	115
2019	Does not provide services to public	48	28	9	5	3	3	4	82	9	245

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	8	1	3	2	5	7	94	5	90
2022	Does not provide services to public	77	8	1	2	4	2	7	93	6	250
2019	Provides services to public	72	4	5	3	2	6	8	88	5	115
2019	Does not provide services to public	76	6	3	3	2	3	6	90	6	245

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	8	4	2	1	2	9	92	4	90
2022	Does not provide services to public	76	6	2	1	3	2	10	94	4	250
2019	Provides services to public	67	7	4	2	1	5	14	92	3	114
2019	Does not provide services to public	75	8	3	2	2	2	7	92	4	243

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	17	33	11	12	13	6	8	58	30	95
2022	Does not provide services to public	26	31	14	11	12	2	5	61	24	250
2019	Provides services to public	18	19	17	16	20	3	7	40	41	115
2019	Does not provide services to public	21	27	12	16	15	3	5	53	33	245
2018	Provides services to public	22	26	12	16	17	6	1	51	35	102
2018	Does not provide services to public	17	24	19	15	17	3	6	44	35	227

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	38	9	8	11	0	0	71	20	95
2022	Does not provide services to public	43	29	12	9	6	0	0	73	15	250
2019	Provides services to public	35	30	12	12	9	2	0	67	22	116
2019	Does not provide services to public	35	36	12	8	8	0	1	72	16	244
2018	Provides services to public	25	39	20	10	6	0	0	64	17	99
2018	Does not provide services to public	28	41	13	12	5	0	1	70	17	226

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	38	16	6	10	68	16	95
2022	Does not provide services to public	42	29	16	8	5	71	13	250
2019	Provides services to public	38	27	15	15	6	64	21	116
2019	Does not provide services to public	37	35	14	10	4	72	14	244
2018	Provides services to public	28	31	23	11	7	59	18	99
2018	Does not provide services to public	29	37	15	9	9	66	18	225

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	34	13	3	5	0	0	79	8	95
2022	Does not provide services to public	46	32	11	7	4	0	0	78	11	250
2019	Provides services to public	47	30	11	6	5	1	0	78	10	113
2019	Does not provide services to public	38	42	12	5	4	0	0	80	9	242
2018	Provides services to public	35	42	8	6	8	0	1	78	14	99
2018	Does not provide services to public	34	39	12	8	5	0	1	74	14	227

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	23	35	16	15	2	5	3	63	19	95
2022	Does not provide services to public	37	35	13	8	5	2	0	74	13	250
2019	Provides services to public	26	39	13	17	3	3	0	66	20	115
2019	Does not provide services to public	25	46	14	7	6	2	0	72	14	243
2018	Provides services to public	27	34	20	9	8	2	0	62	17	102
2018	Does not provide services to public	25	36	17	9	8	5	1	65	18	225

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	30	11	5	8	0	0	75	14	95
2022	Does not provide services to public	47	34	6	8	6	0	0	81	13	250
2019	Provides services to public	46	26	15	7	5	0	1	73	12	115
2019	Does not provide services to public	40	35	11	8	6	1	0	76	14	245
2018	Provides services to public	48	26	13	6	7	0	0	74	13	101
2018	Does not provide services to public	42	40	9	5	4	0	0	82	9	225

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	39	11	11	7	72	17	95
2022	Does not provide services to public	35	32	15	12	5	67	18	250
2019	Provides services to public	45	32	13	3	6	78	10	116
2019	Does not provide services to public	33	31	20	10	5	65	15	245
2018	Provides services to public	32	31	21	12	4	63	16	101
2018	Does not provide services to public	35	27	26	7	5	62	12	226

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	26	6	2	3	3	1	89	5	95
2022	Does not provide services to public	68	21	4	4	2	1	1	90	6	250

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2022	Provides services to public	32	32	36	95
2022	Does not provide services to public	35	39	26	250
2019	Provides services to public	27	33	40	115
2019	Does not provide services to public	24	41	35	245
2018	Provides services to public	27	32	41	102
2018	Does not provide services to public	23	38	40	226

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2022	Provides services to public	20	25	28	0	19	7	30
2022	Does not provide services to public	21	27	34	6	8	4	85
2019	Provides services to public	14	23	44	6	11	3	32
2019	Does not provide services to public	22	13	45	2	10	7	59
2018	Provides services to public	17	9	47	8	9	12	28
2018	Does not provide services to public	21	11	43	5	8	11	54

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	67	23	4	2	3	91	5	90
2022	Does not provide services to public	65	30	2	1	1	95	3	250
2019	Provides services to public	57	30	11	2	1	87	3	114
2019	Does not provide services to public	58	36	2	2	1	94	3	244
2018	Provides services to public	58	34	7	1	0	92	1	97
2018	Does not provide services to public	62	31	6	2	0	92	2	227

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	47	10	2	1	1	87	3	95
2022	Does not provide services to public	46	37	7	8	2	0	84	9	250
2019	Provides services to public	41	35	14	7	1	2	78	8	114
2019	Does not provide services to public	39	40	10	6	2	1	81	8	243
2018	Provides services to public	38	40	11	8	3	0	78	11	102
2018	Does not provide services to public	32	45	15	5	2	0	77	8	226

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	7	16	31	19	22	3	1	43	25	95
2022	Does not provide services to public	8	19	29	27	14	1	2	42	28	250
2019	Provides services to public	10	16	20	27	24	0	3	53	27	116
2019	Does not provide services to public	8	24	31	25	11	0	1	37	32	244
2018	Provides services to public	10	21	36	20	10	2	1	31	32	100
2018	Does not provide services to public	9	19	34	24	10	2	2	35	29	226

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	3	10	30	25	25	1	6	53	15	90
2022	Does not provide services to public	6	9	31	23	21	2	9	49	17	250
2019	Provides services to public	7	14	30	20	23	3	4	45	23	116
2019	Does not provide services to public	9	8	27	29	21	3	2	53	18	242
2018	Provides services to public	7	20	25	25	17	2	5	45	28	101
2018	Does not provide services to public	7	17	23	24	17	4	7	46	27	226

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	4	8	23	39	22	0	4	63	13	90
2022	Does not provide services to public	7	12	28	24	24	0	4	51	20	250
2019	Provides services to public	8	3	30	28	28	0	3	57	12	116
2019	Does not provide services to public	9	10	30	33	17	1	1	50	19	244
2018	Provides services to public	4	10	38	28	16	0	4	46	14	100
2018	Does not provide services to public	4	15	25	37	16	2	1	55	19	224

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	12	17	29	22	15	1	4	38	31	90
2022	Does not provide services to public	13	20	25	16	22	3	2	40	34	250
2019	Provides services to public	12	13	29	14	28	1	3	43	26	114
2019	Does not provide services to public	14	20	27	20	15	2	2	36	35	242
2018	Provides services to public	19	17	34	10	14	3	4	25	38	101
2018	Does not provide services to public	18	23	29	14	13	1	1	28	42	226

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	8	27	28	17	13	5	1	32	37	90
2022	Does not provide services to public	16	22	20	18	17	4	2	38	41	250
2019	Provides services to public	18	12	24	14	24	4	4	41	32	116
2019	Does not provide services to public	13	22	25	21	12	4	2	36	38	245
2018	Provides services to public	19	23	27	17	7	4	2	26	45	101
2018	Does not provide services to public	16	22	29	19	8	4	2	29	40	225

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	6	16	33	22	18	1	3	42	24	90
2022	Does not provide services to public	10	13	30	23	18	3	3	44	24	250
2019	Provides services to public	14	15	28	17	20	1	6	40	30	116
2019	Does not provide services to public	8	14	30	28	17	4	1	46	22	243
2018	Provides services to public	11	21	28	23	12	2	3	37	33	101
2018	Does not provide services to public	8	15	33	25	11	4	4	40	25	226

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	4	14	43	20	18	0	1	38	18	90
2022	Does not provide services to public	6	12	28	30	20	1	3	52	19	250
2019	Provides services to public	16	18	26	20	18	0	2	39	34	115
2019	Does not provide services to public	4	11	32	32	20	1	1	52	15	244

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	25	28	29	8	7	2	54	16	95
2022	Does not provide services to public	27	39	14	11	7	1	67	19	250
2019	Provides services to public	26	28	16	22	5	3	56	27	115
2019	Does not provide services to public	19	33	20	17	8	3	54	26	244

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	26	7	6	4	1	2	82	11	95
2022	Does not provide services to public	52	31	6	7	2	2	0	85	10	250
2019	Provides services to public	51	25	11	6	6	1	0	76	12	114
2019	Does not provide services to public	47	29	10	8	6	0	0	76	14	245
2018	Provides services to public	44	24	12	13	7	0	0	67	20	101
2018	Does not provide services to public	45	31	8	8	7	0	0	77	16	225

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	63	22	10	4	1	85	5	95
2022	Does not provide services to public	57	34	3	3	2	92	6	250
2019	Provides services to public	49	32	8	8	4	80	12	115
2019	Does not provide services to public	46	38	6	7	3	84	10	242
2018	Provides services to public	41	39	7	9	3	80	12	101
2018	Does not provide services to public	48	34	6	6	5	83	11	225

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	30	14	4	1	0	2	80	5	95
2022	Does not provide services to public	50	37	6	4	3	1	0	88	6	250
2019	Provides services to public	46	29	12	10	1	1	0	76	11	115
2019	Does not provide services to public	46	31	14	6	3	1	0	77	9	244
2018	Provides services to public	37	33	17	9	3	1	0	71	13	101
2018	Does not provide services to public	38	39	11	6	5	0	0	78	11	226

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	34	11	6	5	2	0	78	11	95
2022	Does not provide services to public	45	37	6	5	4	2	0	84	10	250
2019	Provides services to public	39	33	14	10	3	2	0	73	13	115
2019	Does not provide services to public	40	34	12	7	6	1	0	74	13	243
2018	Provides services to public	46	28	13	8	3	1	1	75	12	101
2018	Does not provide services to public	37	40	11	7	4	1	0	78	11	224

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	31	15	6	3	6	1	75	10	95
2022	Does not provide services to public	43	35	13	2	2	5	0	82	4	250
2019	Provides services to public	46	24	19	4	3	4	0	73	7	114
2019	Does not provide services to public	39	33	13	6	5	3	1	75	11	242
2018	Provides services to public	41	33	10	8	6	2	0	75	15	102
2018	Does not provide services to public	42	33	13	6	3	3	1	77	9	225

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	64	26	4	4	2	0	90	6	95
2022	Does not provide services to public	59	28	3	5	4	0	87	9	250
2019	Provides services to public	53	28	9	6	2	1	82	9	114
2019	Does not provide services to public	52	32	6	6	3	0	84	10	244
2018	Provides services to public	53	31	7	5	4	0	84	8	102
2018	Does not provide services to public	48	35	7	8	3	0	83	10	225

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	28	7	4	6	4	4	81	11	95
2022	Does not provide services to public	52	24	9	3	3	6	3	83	7	250

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	28	9	6	5	3	4	78	12	95
2022	Does not provide services to public	55	22	7	6	2	6	3	84	9	250

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	29	21	2	4	18	1	66	7	90
2022	Does not provide services to public	37	23	19	5	2	14	0	70	8	250

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	25	8	4	4	5	6	82	9	95
2022	Does not provide services to public	53	27	8	3	3	3	2	85	6	250

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	14	11	22	3	2	46	3	47	9	95
2022	Does not provide services to public	15	14	28	2	3	35	3	47	9	250

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	23	21	8	6	6	3	61	16	95
2022	Does not provide services to public	31	31	13	7	5	8	5	71	14	250
2019	Provides services to public	28	24	16	10	9	9	4	60	21	115
2019	Does not provide services to public	29	25	13	13	9	7	5	61	24	244
2018	Provides services to public	22	33	20	10	10	5	1	58	20	101
2018	Does not provide services to public	26	30	16	9	10	7	3	61	21	226

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	29	18	5	5	5	1	69	12	95
2022	Does not provide services to public	48	28	12	6	4	3	0	77	11	250
2019	Provides services to public	41	31	14	9	4	0	1	73	13	116
2019	Does not provide services to public	35	35	13	8	6	2	0	72	15	244
2018	Provides services to public	42	28	10	12	6	1	1	71	18	101
2018	Does not provide services to public	36	39	9	8	6	2	1	77	14	224

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	31	23	3	3	0	0	70	6	95
2022	Does not provide services to public	48	30	16	2	3	0	0	79	5	250
2019	Provides services to public	40	25	18	8	5	3	0	67	14	115
2019	Does not provide services to public	36	32	18	7	5	3	0	70	12	243
2018	Provides services to public	36	35	16	7	7	0	0	71	13	101
2018	Does not provide services to public	35	32	18	10	5	0	1	67	15	225

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	20	13	7	14	10	2	61	25	95
2022	Does not provide services to public	33	24	16	10	5	9	4	65	17	250
2019	Provides services to public	25	21	16	12	10	11	4	54	27	114
2019	Does not provide services to public	25	20	19	9	10	12	3	54	23	243
2018	Provides services to public	27	24	14	9	16	7	2	56	29	102
2018	Does not provide services to public	23	23	17	13	9	11	3	54	26	226

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	41	3	7	2	0	0	88	9	95
2022	Does not provide services to public	47	41	3	8	2	0	0	87	10	250

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	41	6	4	2	1	88	6	95
2022	Does not provide services to public	56	36	5	2	1	0	92	3	250
2019	Provides services to public	56	22	6	10	5	1	79	16	114
2019	Does not provide services to public	45	39	5	8	4	0	83	12	245

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	29	7	5	3	0	85	8	95
2022	Does not provide services to public	51	37	7	3	1	1	89	4	250
2019	Provides services to public	54	29	8	7	1	1	83	8	114
2019	Does not provide services to public	49	36	5	7	3	0	85	10	243

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	84	13	0	2	0	0	1	98	2	95
2022	Does not provide services to public	79	15	3	1	0	1	1	96	1	250

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	87	8	1	1	2	0	1	96	3	90
2022	Does not provide services to public	84	6	2	1	4	0	4	93	5	250
2019	Provides services to public	83	8	2	3	1	1	2	94	4	115
2019	Does not provide services to public	84	10	1	1	1	0	3	97	2	244

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	15	3	3	6	7	6	86	11	95
2022	Does not provide services to public	42	18	8	6	9	9	8	73	17	250
2019	Provides services to public	56	11	12	4	7	6	4	74	13	115
2019	Does not provide services to public	37	15	11	7	10	14	6	65	21	245

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	95
2022	Does not provide services to public	10	90	250
2019	Provides services to public	12	88	116
2019	Does not provide services to public	8	92	244
2018	Provides services to public	22	78	102
2018	Does not provide services to public	11	89	224

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	46	54	20
2022	Does not provide services to public	46	54	25
2019	Provides services to public	51	49	14
2019	Does not provide services to public	37	63	20
2018	Provides services to public	79	21	23
2018	Does not provide services to public	58	42	26

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	74	26	20
2022	Does not provide services to public	61	39	25
2018	Provides services to public	35	65	23
2018	Does not provide services to public	67	33	26

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	5	95	20
2022	Does not provide services to public	19	81	25
2019	Provides services to public	0	100	14
2019	Does not provide services to public	0	100	20

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	20
2022	Does not provide services to public	0	100	25
2019	Provides services to public	0	100	14
2019	Does not provide services to public	0	100	20
2018	Provides services to public	0	100	23
2018	Does not provide services to public	0	100	26

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	12	88	20
2022	Does not provide services to public	5	95	25

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	20
2022	Does not provide services to public	8	92	25
2019	Provides services to public	0	100	14
2019	Does not provide services to public	0	100	20

Question 58g. From whom did you experience harassment on the job? …Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	20
2022	Does not provide services to public	8	92	25
2019	Provides services to public	0	100	14
2019	Does not provide services to public	0	100	20

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	20	80	20
2022	Does not provide services to public	33	67	25
2019	Provides services to public	34	66	14
2019	Does not provide services to public	26	74	20
2018	Provides services to public	27	73	23
2018	Does not provide services to public	28	72	27

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	46	54	20
2022	Does not provide services to public	69	31	25
2019	Provides services to public	35	65	14
2019	Does not provide services to public	56	44	20
2018	Provides services to public	33	67	23
2018	Does not provide services to public	52	48	27

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	42	58	20
2022	Does not provide services to public	47	53	25
2019	Provides services to public	35	65	14
2019	Does not provide services to public	42	58	20
2018	Provides services to public	24	76	23
2018	Does not provide services to public	44	56	27

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	43	57	20
2022	Does not provide services to public	36	64	25
2019	Provides services to public	33	67	14
2019	Does not provide services to public	50	50	20
2018	Provides services to public	51	49	23
2018	Does not provide services to public	58	42	27

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	45	55	20
2022	Does not provide services to public	41	59	25
2018	Provides services to public	22	78	23
2018	Does not provide services to public	31	69	27

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	45	55	20
2022	Does not provide services to public	48	52	25
2019	Provides services to public	35	65	14
2019	Does not provide services to public	36	64	20
2018	Provides services to public	44	56	23
2018	Does not provide services to public	63	37	27

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	20
2022	Does not provide services to public	30	70	25
2018	Provides services to public	35	65	23
2018	Does not provide services to public	51	49	27

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	20
2022	Does not provide services to public	4	96	25
2019	Provides services to public	0	100	14
2019	Does not provide services to public	0	100	20
2018	Provides services to public	0	100	23
2018	Does not provide services to public	0	100	27

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	20
2022	Does not provide services to public	0	100	25

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	12	88	20
2022	Does not provide services to public	13	87	25

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	50	50	20
2022	Does not provide services to public	78	22	25
2019	Provides services to public	65	35	14
2019	Does not provide services to public	61	39	20
2018	Provides services to public	42	58	23
2018	Does not provide services to public	60	40	27

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	5	95	20
2022	Does not provide services to public	16	84	25

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	20
2022	Does not provide services to public	24	76	25

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	47	53	20
2022	Does not provide services to public	55	45	25
2019	Provides services to public	41	59	14
2019	Does not provide services to public	46	54	20
2018	Provides services to public	54	46	22
2018	Does not provide services to public	65	35	27

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	36	64	20
2022	Does not provide services to public	13	87	25

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	20
2022	Does not provide services to public	13	87	25

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	20
2022	Does not provide services to public	17	83	25
2018	Provides services to public	22	78	22
2018	Does not provide services to public	30	70	27

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	20
2022	Does not provide services to public	8	92	25

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	20
2022	Does not provide services to public	5	95	25

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	20
2022	Does not provide services to public	16	84	25

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	5	95	20
2022	Does not provide services to public	24	76	25

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	34	66	20
2022	Does not provide services to public	17	83	25
2019	Provides services to public	39	61	14
2019	Does not provide services to public	29	71	20
2018	Provides services to public	34	66	22
2018	Does not provide services to public	18	82	27

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	20
2022	Does not provide services to public	12	88	25

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	49	51	20
2022	Does not provide services to public	12	88	25

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	5	95	20
2022	Does not provide services to public	0	100	25

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	11	89	20
2022	Does not provide services to public	16	84	25

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	5	95	20
2022	Does not provide services to public	28	72	25

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	11	89	20
2022	Does not provide services to public	20	80	25

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	20
2022	Does not provide services to public	20	80	25

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	28	72	20
2022	Does not provide services to public	5	95	25

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	20
2022	Does not provide services to public	22	78	25

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	20
2022	Does not provide services to public	30	70	25

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	11	89	20
2022	Does not provide services to public	18	82	25

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	38	62	20
2022	Does not provide services to public	51	49	25
2018	Provides services to public	28	72	19
2018	Does not provide services to public	34	66	25

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	5	95	20
2022	Does not provide services to public	5	95	25
2018	Provides services to public	0	100	19
2018	Does not provide services to public	0	100	25

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	61	39	20
2022	Does not provide services to public	46	54	25
2018	Provides services to public	64	36	19
2018	Does not provide services to public	42	58	25

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	20
2022	Does not provide services to public	4	96	25

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	20
2022	Does not provide services to public	13	87	25

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	14	10	3	8	34	12	61	20	95
2022	Does not provide services to public	18	16	13	3	4	37	8	62	13	250
2019	Provides services to public	19	14	16	10	7	29	5	50	26	116
2019	Does not provide services to public	21	15	16	5	5	32	6	58	16	245
2018	Provides services to public	10	28	23	14	9	13	3	46	27	100
2018	Does not provide services to public	17	18	24	7	6	23	6	49	17	224

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	23	14	6	5	10	0	73	12	95
2022	Does not provide services to public	43	27	16	4	3	7	0	76	7	250
2019	Provides services to public	41	21	15	7	6	10	0	69	14	116
2019	Does not provide services to public	39	28	15	6	5	6	1	72	12	244
2018	Provides services to public	26	37	15	7	9	5	0	67	17	101
2018	Does not provide services to public	33	28	19	7	5	6	2	66	13	224

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	7	93	250
2019	Provides services to public	7	93	115
2019	Does not provide services to public	5	95	245
2018	Provides services to public	15	85	99
2018	Does not provide services to public	6	94	224

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	21	79	20
2018	Provides services to public	58	42	13
2018	Does not provide services to public	43	57	12

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	72	28	20

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	6	94	20

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2022	Does not provide services to public	100	20
2018	Provides services to public	100	13
2018	Does not provide services to public	100	12

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	11	89	20
2018	Provides services to public	0	100	13
2018	Does not provide services to public	0	100	12

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	0	100	20

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	18	82	20

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	17	83	20

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	0	100	20

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	17	83	20
2018	Provides services to public	0	100	14
2018	Does not provide services to public	0	100	12

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	11	89	20

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	26	74	20

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	33	67	20

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	6	94	20

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2022	Does not provide services to public	100	20
2018	Provides services to public	100	14
2018	Does not provide services to public	100	12

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	0	100	20

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	12	88	20

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	0	100	20

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	29	71	20

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2022	Does not provide services to public	100	20
2018	Provides services to public	100	14
2018	Does not provide services to public	100	12

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	39	61	20

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	45	55	20
2018	Provides services to public	43	57	14
2018	Does not provide services to public	36	64	12

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	24	76	20

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	11	89	20

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	17	83	20

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	12	88	20

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	12	88	20

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	11	89	20

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	22	78	20

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	28	72	20

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	0	100	15

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	19	81	15

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	0	100	15

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	7	93	15

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	6	94	15

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2022	Does not provide services to public	100	15
2018	Provides services to public	100	12
2018	Does not provide services to public	100	11

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	24	76	15

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	21	79	15

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	27	73	15

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	58	42	15

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	27	73	15

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	63	37	15

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	7	93	15
2018	Provides services to public	0	100	12
2018	Does not provide services to public	0	100	11

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	31	69	15

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	12	88	15

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	26	74	15

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	22	12	13	4	1	41	6	66	9	90
2022	Does not provide services to public	22	10	16	1	3	38	9	61	9	250
2019	Provides services to public	27	10	23	3	4	28	4	55	11	116
2019	Does not provide services to public	22	15	18	2	3	34	5	62	8	244
2018	Provides services to public	17	19	28	9	5	16	6	46	17	102
2018	Does not provide services to public	21	13	27	3	3	27	7	51	8	226

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	27	12	4	1	12	1	81	6	95
2022	Does not provide services to public	44	24	17	2	3	8	1	76	5	250
2019	Provides services to public	47	17	18	4	3	11	0	72	8	116
2019	Does not provide services to public	40	29	17	2	3	8	1	76	6	243
2018	Provides services to public	32	31	16	7	6	7	2	68	14	102
2018	Does not provide services to public	36	26	22	4	3	8	1	68	8	226

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	95
2022	Does not provide services to public	11	89	250
2019	Provides services to public	19	81	116
2019	Does not provide services to public	17	83	244

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	54	46	10
2022	Does not provide services to public	58	42	30

Question 85. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	67	33	10
2022	Does not provide services to public	90	10	30
2019	Provides services to public	92	8	22
2019	Does not provide services to public	90	10	41

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Does not provide services to public	46	32	7	12	4	77	15	25
2019	Provides services to public	54	15	0	25	6	69	31	20
2019	Does not provide services to public	44	33	8	8	6	78	14	36

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	23	14	3	3	2	6	77	7	95
2022	Does not provide services to public	49	34	5	4	1	4	2	89	5	250

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?
Survey year	Demographic	20% (1 out of 5 days) (%)	40% (2 out of 5 days) (%)	60% (3 out of 5 days) (%)	80% (4 out of 5 days) (%)	Other Please specify (%)	Total responses
2022	Provides services to public	39	41	13	4	4	75
2022	Does not provide services to public	32	34	15	7	12	155

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	66	34	85
2022	Does not provide services to public	52	48	170

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	36	64	85
2022	Does not provide services to public	38	62	170

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	49	51	85
2022	Does not provide services to public	61	39	170

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	34	66	85
2022	Does not provide services to public	35	65	170

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	85
2022	Does not provide services to public	15	85	170

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	44	56	85
2022	Does not provide services to public	50	50	170

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	85
2022	Does not provide services to public	24	76	170

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	30	70	85
2022	Does not provide services to public	22	78	170

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	85
2022	Does not provide services to public	24	76	170

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	30	70	85
2022	Does not provide services to public	41	59	170

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	53	47	85
2022	Does not provide services to public	48	52	170

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	85
2022	Does not provide services to public	6	94	170

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	85
2022	Does not provide services to public	15	85	170

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	76	11	7	1	0	1	4	91	1	85
2022	Does not provide services to public	79	12	4	2	2	0	2	93	3	170

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	0	13	11	12	51	9	4	72	15	85
2022	Does not provide services to public	2	6	12	10	61	5	3	78	9	170

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	4	16	17	12	42	7	3	59	22	85
2022	Does not provide services to public	6	21	16	15	37	4	1	55	29	170

Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	26	11	5	2	0	1	82	7	95
2022	Does not provide services to public	62	25	5	4	2	1	0	89	5	250

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	5	4	11	9	37	7	27	70	13	90
2022	Does not provide services to public	2	3	8	5	56	4	21	82	7	250

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	31	16	5	5	3	74	10	95
2022	Does not provide services to public	40	32	14	7	6	1	73	13	250
2019	Provides services to public	46	25	17	9	3	0	72	12	115
2019	Does not provide services to public	39	34	15	7	4	0	74	11	245
2018	Provides services to public	42	38	8	8	3	2	81	11	100
2018	Does not provide services to public	46	36	11	6	1	0	82	7	223

Question 76. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2022	Provides services to public	12	31	35	16	6	95
2022	Does not provide services to public	12	29	34	18	7	250

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	27	10	0	4	2	2	85	5	95
2022	Does not provide services to public	57	24	9	5	2	3	0	84	7	250

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	27	11	8	6	3	1	74	15	95
2022	Does not provide services to public	54	23	9	6	6	2	0	79	12	250

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	32	14	10	7	0	0	69	18	95
2022	Does not provide services to public	28	43	11	9	7	2	0	72	17	250
2019	Provides services to public	31	28	16	16	8	1	1	60	24	116
2019	Does not provide services to public	29	32	13	16	9	1	0	61	25	244
2018	Provides services to public	24	34	15	16	11	0	0	58	27	98
2018	Does not provide services to public	31	30	17	10	11	1	0	62	21	224

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	41	7	22	0	0	72	22	15
2022	Does not provide services to public	29	52	9	4	3	3	83	8	65
2019	Provides services to public	33	37	16	14	0	0	70	14	13
2019	Does not provide services to public	30	44	11	12	2	1	75	14	59

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	29	14	9	8	0	9	66	19	95
2022	Does not provide services to public	40	28	13	8	9	0	1	68	18	250
2019	Provides services to public	26	24	22	8	20	0	1	50	28	116
2019	Does not provide services to public	21	30	17	12	18	1	2	52	31	245
2018	Provides services to public	23	22	25	15	15	0	0	45	30	102
2018	Does not provide services to public	25	24	18	16	16	0	1	49	33	225

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	29	21	10	19	0	1	49	29	95
2022	Does not provide services to public	18	25	26	12	18	0	0	44	30	250
2019	Provides services to public	23	28	24	13	12	0	0	51	25	115
2019	Does not provide services to public	13	27	29	16	14	0	1	40	31	245
2018	Provides services to public	14	21	36	15	14	0	0	36	28	102
2018	Does not provide services to public	12	27	20	20	18	1	1	40	39	225

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	31	14	8	9	0	3	67	18	95
2022	Does not provide services to public	30	25	26	8	10	0	0	55	19	250
2019	Provides services to public	35	32	14	8	8	0	2	68	17	114
2019	Does not provide services to public	27	31	23	9	9	0	1	59	18	245
2018	Provides services to public	25	27	30	8	7	0	2	53	16	101
2018	Does not provide services to public	23	32	21	16	7	1	1	55	24	224

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	24	24	27	7	17	0	1	48	24	95
2022	Does not provide services to public	18	23	24	14	19	2	0	42	34	250
2019	Provides services to public	29	28	21	13	8	1	1	58	21	115
2019	Does not provide services to public	22	23	20	18	14	1	1	47	33	243
2018	Provides services to public	14	25	23	21	17	0	0	40	38	101
2018	Does not provide services to public	19	20	22	14	23	1	0	40	37	223

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	24	9	7	7	0	5	75	15	95
2022	Does not provide services to public	39	24	15	9	7	0	5	67	17	250
2019	Provides services to public	50	22	12	3	5	1	8	79	8	116
2019	Does not provide services to public	43	27	13	6	6	1	5	74	13	243
2018	Provides services to public	37	23	22	5	5	1	6	65	11	102
2018	Does not provide services to public	46	20	12	8	5	2	7	72	15	224

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	18	22	11	11	0	1	56	22	95
2022	Does not provide services to public	28	32	23	10	7	0	0	60	17	250
2019	Provides services to public	45	25	16	7	5	1	0	71	12	114
2019	Does not provide services to public	27	34	21	11	7	0	1	61	18	244
2018	Provides services to public	27	21	34	9	10	0	0	48	18	102
2018	Does not provide services to public	30	26	20	16	8	1	0	57	24	224

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	30	8	8	5	2	6	76	15	95
2022	Does not provide services to public	42	27	11	9	7	1	3	71	17	250
2019	Provides services to public	31	35	21	5	7	1	0	66	12	116
2019	Does not provide services to public	36	29	18	8	6	1	2	68	14	242
2018	Provides services to public	27	35	17	12	5	1	3	64	18	101
2018	Does not provide services to public	30	31	19	9	8	2	0	63	18	225

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	34	15	9	6	2	2	68	16	95
2022	Does not provide services to public	31	28	17	14	7	1	3	61	21	250
2019	Provides services to public	34	35	14	9	6	1	0	70	15	116
2019	Does not provide services to public	28	34	21	10	7	0	1	62	17	243
2018	Provides services to public	26	33	18	14	8	0	0	59	23	100
2018	Does not provide services to public	28	32	21	10	6	2	1	62	17	225

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	22	11	5	5	1	4	78	11	95
2022	Does not provide services to public	48	26	14	4	6	1	1	76	10	250
2019	Provides services to public	43	29	15	9	3	1	0	73	12	114
2019	Does not provide services to public	40	28	18	8	5	1	1	68	13	243
2018	Provides services to public	34	30	24	6	3	0	3	66	9	101
2018	Does not provide services to public	37	31	20	6	4	1	1	70	10	223

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	16	19	3	4	1	2	73	7	90
2022	Does not provide services to public	53	22	10	5	9	1	1	76	14	250
2019	Provides services to public	50	19	15	8	8	0	0	69	16	116
2019	Does not provide services to public	49	24	12	7	6	2	1	74	14	241

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	28	13	1	3	1	2	82	4	90
2022	Does not provide services to public	55	29	8	4	3	0	1	85	7	250

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	30	20	3	7	1	3	69	11	90
2022	Does not provide services to public	34	30	19	9	7	0	0	64	16	250
2019	Provides services to public	40	24	22	6	5	1	2	66	12	116
2019	Does not provide services to public	29	34	19	10	6	1	1	64	16	244
2018	Provides services to public	25	37	25	4	8	0	1	62	12	101
2018	Does not provide services to public	25	34	23	10	6	0	1	60	16	225

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	51	31	6	6	1	1	3	86	8	95
2022	Does not provide services to public	64	18	7	4	3	1	3	85	8	250
2019	Provides services to public	58	20	14	2	2	1	3	81	5	116
2019	Does not provide services to public	55	28	7	4	4	0	1	85	8	244
2018	Provides services to public	54	20	10	7	6	0	4	77	13	100
2018	Does not provide services to public	54	25	12	2	3	0	2	82	5	224

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	36	10	4	1	0	3	84	5	90
2022	Does not provide services to public	50	36	8	3	2	0	0	87	5	250

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	69	9	9	0	1	1	12	89	1	95
2022	Does not provide services to public	79	9	4	1	2	0	5	93	3	250
2019	Provides services to public	68	14	3	1	3	1	10	93	4	115
2019	Does not provide services to public	69	15	4	3	3	0	5	89	6	241
2018	Provides services to public	70	12	7	0	3	0	8	89	3	101
2018	Does not provide services to public	71	17	4	1	1	2	5	94	2	225

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	8	8	1	2	1	5	88	4	90
2022	Does not provide services to public	80	8	4	2	3	1	2	91	5	250
2019	Provides services to public	73	9	7	2	4	3	2	87	6	116
2019	Does not provide services to public	76	9	5	3	4	1	2	88	8	241
2018	Provides services to public	59	13	12	2	11	1	2	74	13	101
2018	Does not provide services to public	70	11	6	3	3	2	4	87	7	225

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	72	13	10	2	0	1	2	88	2	95
2022	Does not provide services to public	71	20	5	3	1	0	0	91	4	250
2019	Provides services to public	57	22	16	3	1	0	2	80	4	116
2019	Does not provide services to public	55	30	7	3	3	0	2	87	6	241
2018	Provides services to public	51	20	13	5	8	0	4	73	13	102
2018	Does not provide services to public	50	32	9	5	3	0	1	83	8	223

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	71	12	7	3	1	1	5	88	5	95
2022	Does not provide services to public	69	13	8	4	5	0	0	83	8	250
2019	Provides services to public	63	16	9	6	3	0	4	81	10	115
2019	Does not provide services to public	56	21	11	6	4	0	1	78	10	240
2018	Provides services to public	55	14	11	6	9	0	6	73	16	102
2018	Does not provide services to public	56	21	10	6	5	0	1	79	11	221

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	69	3	6	0	1	0	22	91	1	95
2022	Does not provide services to public	60	11	3	1	2	0	24	93	3	250
2019	Provides services to public	66	7	4	1	0	0	22	93	1	113
2019	Does not provide services to public	52	14	5	2	0	1	25	90	3	238
2018	Provides services to public	51	9	10	2	1	0	27	82	4	101
2018	Does not provide services to public	52	8	3	2	0	0	34	92	3	222

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	68	20	7	1	0	1	4	91	1	95
2022	Does not provide services to public	72	17	5	1	1	0	4	92	2	250
2019	Provides services to public	64	18	13	1	2	0	3	85	3	115
2019	Does not provide services to public	69	21	5	1	0	0	4	94	1	241
2018	Provides services to public	50	23	11	4	5	1	5	79	9	102
2018	Does not provide services to public	66	22	4	1	0	1	6	95	1	224

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	69	10	6	5	4	1	5	84	10	90
2022	Does not provide services to public	78	9	3	3	3	0	4	90	6	250
2019	Provides services to public	68	15	4	1	6	2	5	89	7	116
2019	Does not provide services to public	72	16	3	3	3	0	2	90	6	240
2018	Provides services to public	55	13	13	5	9	0	5	71	16	102
2018	Does not provide services to public	69	12	4	4	6	0	5	86	10	224

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	27	16	2	3	0	5	78	5	95
2022	Does not provide services to public	55	29	10	3	1	0	2	86	4	250
2019	Provides services to public	58	30	10	1	1	0	2	89	2	116
2019	Does not provide services to public	45	35	14	2	2	0	1	82	4	241
2018	Provides services to public	43	33	16	1	3	1	4	80	4	102
2018	Does not provide services to public	45	33	15	3	2	0	2	80	5	223

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	8	42	28	17	6	0	0	50	22	95
2022	Does not provide services to public	13	33	32	12	9	0	0	46	22	250
2019	Provides services to public	24	33	30	10	2	0	0	57	12	116
2019	Does not provide services to public	15	31	32	17	3	0	0	47	21	245
2018	Provides services to public	11	28	41	10	10	0	0	40	20	101
2018	Does not provide services to public	15	29	33	14	7	1	1	45	21	226

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	19	40	22	10	0	31	28	95
2022	Does not provide services to public	10	26	32	19	11	0	31	37	250
2019	Provides services to public	7	13	46	22	13	0	34	20	116
2019	Does not provide services to public	14	21	34	21	9	0	30	36	242
2018	Provides services to public	11	21	48	14	7	0	21	31	99
2018	Does not provide services to public	9	30	32	20	8	1	28	40	222

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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Total responses
2022	Provides services to public	27	61	12	1	95
2022	Does not provide services to public	24	64	11	1	250

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	49	51	25
2022	Does not provide services to public	48	52	60

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	22	11	1	5	4	19	79	8	95
2022	Does not provide services to public	45	18	6	8	6	2	16	76	17	250
2019	Provides services to public	39	15	9	13	10	3	11	62	27	115
2019	Does not provide services to public	40	18	13	11	10	0	8	63	22	243
2018	Provides services to public	47	12	11	10	10	0	10	66	22	101
2018	Does not provide services to public	39	18	14	13	11	0	5	60	25	226

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	34	20	12	3	0	4	63	16	25
2022	Does not provide services to public	21	31	15	13	12	1	8	57	27	60

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	12	29	13	7	39	0	0	41	46	25
2022	Does not provide services to public	3	18	22	18	31	1	7	23	54	60

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 38. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 52. Overall, my department or agency treats me with respect.

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Question 58g. From whom did you experience harassment on the job? …Other

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark