2022 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 36 47 11 2 2 1 1 84 5 120
2022 Does not provide services to public 38 41 11 6 3 0 0 79 10 185
2020 Provides services to public 29 49 12 8 2 0 0 78 10 113
2020 Does not provide services to public 35 44 10 9 2 0 0 79 10 173
2019 Provides services to public 27 60 7 5 1 0 0 86 6 94
2019 Does not provide services to public 35 43 11 6 4 1 0 79 10 140
2018 Provides services to public 27 52 15 5 1 0 0 79 5 109
2018 Does not provide services to public 32 43 17 6 3 0 0 75 9 110

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 41 16 8 3 0 1 73 11 120
2022 Does not provide services to public 29 44 12 12 3 0 0 73 15 185
2020 Provides services to public 25 37 21 15 2 0 0 62 16 114
2020 Does not provide services to public 34 38 15 11 2 0 0 72 13 173
2019 Provides services to public 20 49 17 12 2 0 0 69 14 94
2019 Does not provide services to public 30 38 18 11 4 0 0 68 14 139
2018 Provides services to public 20 52 22 4 3 0 0 72 7 109
2018 Does not provide services to public 30 38 18 13 1 0 0 68 14 112

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 37 50 10 2 0 0 1 88 2 120
2022 Does not provide services to public 42 40 11 6 2 0 0 81 8 185
2020 Provides services to public 40 39 15 5 1 0 0 79 6 114
2020 Does not provide services to public 45 33 14 4 3 0 0 78 7 172
2019 Provides services to public 34 56 5 3 1 0 0 90 4 94
2019 Does not provide services to public 45 38 12 4 1 1 0 83 5 140
2018 Provides services to public 38 49 11 2 0 0 0 87 2 108
2018 Does not provide services to public 45 43 6 6 0 0 0 88 6 110

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 38 44 10 5 2 0 1 82 8 120
2022 Does not provide services to public 39 40 13 5 2 1 0 79 7 185
2020 Provides services to public 27 56 8 9 1 0 0 83 10 113
2020 Does not provide services to public 36 42 12 7 3 0 0 78 10 171
2019 Provides services to public 33 55 10 1 1 0 0 88 2 94
2019 Does not provide services to public 36 45 10 6 2 1 0 81 9 139
2018 Provides services to public 25 62 10 2 1 0 0 88 3 109
2018 Does not provide services to public 33 41 18 8 0 0 0 74 8 111

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 38 43 12 2 3 1 0 82 5 120
2022 Does not provide services to public 39 33 16 7 4 1 0 73 11 185
2020 Provides services to public 35 36 18 10 0 1 0 72 10 114
2020 Does not provide services to public 38 32 14 11 5 0 0 71 16 173
2019 Provides services to public 31 49 14 2 3 0 0 81 5 93
2019 Does not provide services to public 37 33 16 11 4 0 0 70 15 138
2018 Provides services to public 29 52 16 4 0 0 0 81 4 109
2018 Does not provide services to public 30 31 24 12 3 0 0 61 14 112

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 30 48 15 4 3 0 1 78 7 120
2022 Does not provide services to public 39 38 14 5 5 0 0 77 9 185
2020 Provides services to public 30 38 19 10 1 1 0 69 11 112
2020 Does not provide services to public 36 37 15 7 4 1 0 74 11 171
2019 Provides services to public 26 53 13 3 3 1 0 81 6 94
2019 Does not provide services to public 36 33 19 7 4 1 0 69 11 138
2018 Provides services to public 27 53 17 4 0 0 0 80 4 109
2018 Does not provide services to public 28 36 21 13 2 0 0 64 15 112

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 34 34 15 6 4 6 0 72 12 120
2022 Does not provide services to public 37 28 15 5 7 7 1 70 14 185
2020 Provides services to public 28 32 19 13 4 2 1 63 18 114
2020 Does not provide services to public 37 25 17 10 9 2 1 63 19 172
2019 Provides services to public 31 30 24 7 6 1 1 62 13 94
2019 Does not provide services to public 34 25 19 12 8 3 1 60 20 139
2018 Provides services to public 26 36 20 8 1 8 1 68 10 110
2018 Does not provide services to public 30 25 21 17 6 0 0 56 23 112
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 39 9 3 1 1 2 87 4 120
2022 Does not provide services to public 57 33 5 2 1 0 1 92 3 185
2020 Provides services to public 44 33 15 4 1 1 2 80 5 114
2020 Does not provide services to public 55 31 8 2 2 0 3 89 4 172
2019 Provides services to public 44 36 11 2 1 1 4 85 3 94
2019 Does not provide services to public 58 28 9 4 1 1 0 87 4 140

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 53 34 7 3 1 0 1 89 4 120
2022 Does not provide services to public 51 38 6 3 3 0 0 88 5 185
2020 Provides services to public 49 37 7 5 2 0 0 86 7 114
2020 Does not provide services to public 50 34 9 3 3 0 0 85 6 173
2019 Provides services to public 38 46 6 8 2 0 0 84 10 94
2019 Does not provide services to public 35 46 9 7 3 0 1 82 10 140
2018 Provides services to public 43 47 6 3 0 1 1 91 3 110
2018 Does not provide services to public 31 45 11 10 2 0 1 77 12 111

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 61 25 8 3 2 0 1 87 5 120
2022 Does not provide services to public 48 35 8 6 3 0 0 83 9 185
2020 Provides services to public 59 28 7 5 1 1 0 87 6 114
2020 Does not provide services to public 56 27 10 4 3 1 0 84 7 173
2019 Provides services to public 46 37 13 2 2 0 0 83 4 94
2019 Does not provide services to public 43 41 8 5 4 0 0 83 9 140
2018 Provides services to public 42 41 11 4 2 0 0 83 5 109
2018 Does not provide services to public 41 35 12 9 2 0 1 76 12 112

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 41 37 12 2 2 6 0 83 4 120
2022 Does not provide services to public 34 41 12 5 4 4 0 78 10 185
2020 Provides services to public 25 50 8 9 1 8 0 81 11 114
2020 Does not provide services to public 35 30 18 8 3 5 0 69 12 173
2019 Provides services to public 8 47 20 14 3 7 1 60 18 94
2019 Does not provide services to public 16 42 19 13 4 6 0 62 18 139
2018 Provides services to public 16 50 18 4 2 11 0 74 7 110
2018 Does not provide services to public 17 28 27 13 10 6 0 48 24 112

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 27 45 18 7 2 1 0 72 9 120
2022 Does not provide services to public 30 39 18 6 7 1 0 69 13 185
2020 Provides services to public 21 38 24 12 3 1 0 60 15 114
2020 Does not provide services to public 32 31 20 10 5 1 1 64 15 172
2019 Provides services to public 11 39 28 15 4 2 1 51 20 93
2019 Does not provide services to public 22 37 22 11 6 1 0 59 18 140
2018 Provides services to public 15 50 25 6 2 3 0 66 8 110
2018 Does not provide services to public 18 29 24 17 12 0 0 47 28 112

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 17 42 24 11 4 3 0 60 15 120
2022 Does not provide services to public 19 36 27 8 6 3 1 57 15 185
2020 Provides services to public 14 27 25 26 4 4 0 43 31 113
2020 Does not provide services to public 26 35 21 9 6 3 1 64 15 173
2019 Provides services to public 2 40 28 20 4 5 1 45 26 93
2019 Does not provide services to public 12 39 26 11 6 5 0 54 19 140
2018 Provides services to public 10 35 42 6 1 5 0 48 8 110
2018 Does not provide services to public 18 18 32 18 12 3 0 37 31 110

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 30 41 20 7 2 1 0 71 9 120
2022 Does not provide services to public 28 44 16 10 2 0 0 72 12 185
2020 Provides services to public 25 48 16 5 4 1 0 74 9 113
2020 Does not provide services to public 28 48 13 5 4 1 0 77 10 172
2019 Provides services to public 3 48 27 13 7 2 0 52 21 94
2019 Does not provide services to public 14 43 21 13 7 2 0 58 21 140
2018 Provides services to public 10 45 30 13 2 1 0 55 15 109
2018 Does not provide services to public 17 30 23 15 13 1 0 48 28 111
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 38 39 13 5 3 1 0 78 8 120
2022 Does not provide services to public 35 40 14 6 5 0 0 75 11 185
2020 Provides services to public 21 52 14 10 3 0 0 73 14 114
2020 Does not provide services to public 37 36 15 9 2 1 0 73 11 173
2019 Provides services to public 15 59 16 9 2 0 0 73 11 94
2019 Does not provide services to public 30 42 16 9 4 0 0 71 13 140
2018 Provides services to public 22 44 27 5 2 0 0 66 7 110
2018 Does not provide services to public 32 27 25 13 2 0 0 59 16 109

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 27 55 9 5 3 0 0 83 8 120
2022 Does not provide services to public 25 49 12 10 5 0 0 73 15 185
2020 Provides services to public 23 42 15 19 1 0 0 65 20 112
2020 Does not provide services to public 33 39 11 14 4 0 0 72 18 172
2019 Provides services to public 14 63 15 4 3 0 0 77 8 93
2019 Does not provide services to public 15 54 17 9 4 0 1 70 13 140
2018 Provides services to public 21 58 16 5 0 0 0 79 5 110
2018 Does not provide services to public 20 47 16 14 2 0 0 68 16 111

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 55 31 7 5 1 0 2 87 5 120
2022 Does not provide services to public 41 40 10 6 4 0 0 81 10 185
2020 Provides services to public 44 41 9 3 2 1 0 86 5 114
2020 Does not provide services to public 46 34 11 5 2 2 0 82 7 173
2019 Provides services to public 36 44 9 8 2 0 0 81 10 94
2019 Does not provide services to public 36 42 13 4 3 1 1 79 7 139
2018 Provides services to public 35 51 11 3 0 1 0 86 3 110
2018 Does not provide services to public 32 40 16 8 3 0 1 73 11 112

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 22 52 11 12 2 1 0 75 14 120
2022 Does not provide services to public 30 43 14 8 4 0 0 73 13 185
2020 Provides services to public 28 48 15 6 3 0 1 76 9 114
2020 Does not provide services to public 34 41 16 8 1 0 1 75 9 172
2019 Provides services to public 24 53 11 11 2 0 0 77 13 94
2019 Does not provide services to public 28 45 13 12 2 0 0 73 14 139
2018 Provides services to public 20 65 9 4 2 0 0 86 5 110
2018 Does not provide services to public 24 46 15 14 0 0 0 70 14 112

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 50 31 7 5 2 2 3 86 7 120
2022 Does not provide services to public 49 27 13 3 4 2 3 80 7 185
2020 Provides services to public 48 26 15 4 4 1 2 76 9 114
2020 Does not provide services to public 54 26 14 2 2 2 0 81 4 172

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 24 39 22 10 3 2 0 64 14 120
2022 Does not provide services to public 19 44 21 10 6 1 0 63 16 185
2020 Provides services to public 20 38 22 16 2 2 0 60 18 110
2020 Does not provide services to public 24 37 20 11 6 2 0 62 17 171
2019 Provides services to public 16 50 23 6 4 1 0 66 11 94
2019 Does not provide services to public 16 52 16 9 4 2 0 70 14 139
2018 Provides services to public 15 56 21 5 3 0 0 71 8 110
2018 Does not provide services to public 18 33 23 15 9 1 0 52 25 111

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 22 18 3 6 0 6 71 9 120
2022 Does not provide services to public 42 24 15 6 3 2 7 73 11 185
2020 Provides services to public 42 22 19 8 3 0 6 69 11 114
2020 Does not provide services to public 56 19 13 3 3 2 3 79 7 173
2019 Provides services to public 49 20 17 2 7 0 5 73 9 94
2019 Does not provide services to public 47 25 12 9 3 1 3 74 13 138

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 45 27 18 4 3 0 3 74 8 120
2022 Does not provide services to public 44 22 18 5 5 0 6 71 10 185
2020 Provides services to public 40 30 15 9 1 1 4 74 10 112
2020 Does not provide services to public 59 18 13 4 2 2 2 80 7 173
2019 Provides services to public 46 28 10 7 3 1 4 79 11 93
2019 Does not provide services to public 44 26 17 7 1 1 2 73 9 140

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 70 13 5 1 2 2 7 91 4 120
2022 Does not provide services to public 67 7 7 3 4 4 7 84 8 185
2020 Provides services to public 74 6 5 7 1 0 6 86 9 111
2020 Does not provide services to public 71 11 6 2 2 4 4 90 4 170
2019 Provides services to public 75 8 1 3 5 1 7 90 9 93
2019 Does not provide services to public 76 10 4 3 1 4 3 92 4 140

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 78 8 1 1 1 1 11 97 2 120
2022 Does not provide services to public 67 7 5 2 2 3 14 90 4 185
2020 Provides services to public 72 13 4 0 1 2 9 95 1 113
2020 Does not provide services to public 78 6 3 1 1 3 8 95 1 173
2019 Provides services to public 76 8 2 0 1 1 12 96 1 92
2019 Does not provide services to public 78 6 1 0 1 3 11 97 2 139

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 19 32 20 15 7 2 5 55 24 120
2022 Does not provide services to public 21 33 12 20 9 4 2 57 30 185
2020 Provides services to public 17 23 26 19 7 3 5 44 29 113
2020 Does not provide services to public 27 23 14 19 14 2 0 51 34 172
2019 Provides services to public 10 32 16 25 12 2 3 43 39 94
2019 Does not provide services to public 21 31 19 15 11 2 1 54 27 140
2018 Provides services to public 11 26 33 16 10 3 2 39 27 110
2018 Does not provide services to public 10 23 23 26 16 1 1 34 43 112

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 29 38 17 12 4 0 0 67 17 120
2022 Does not provide services to public 33 49 10 3 4 0 1 82 7 185
2020 Provides services to public 16 37 25 19 3 0 0 53 22 114
2020 Does not provide services to public 33 40 13 10 3 1 0 74 14 173
2019 Provides services to public 11 49 17 18 4 0 0 61 22 93
2019 Does not provide services to public 24 48 14 11 3 0 1 73 14 140
2018 Provides services to public 14 48 21 14 2 0 1 62 16 108
2018 Does not provide services to public 31 35 20 12 2 0 0 66 14 112

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 26 36 24 7 7 0 0 62 14 120
2022 Does not provide services to public 36 45 9 7 4 0 0 80 11 185
2020 Provides services to public 17 30 30 18 4 0 0 47 23 114
2020 Does not provide services to public 42 36 10 8 3 0 0 78 11 173
2019 Provides services to public 9 45 21 15 9 0 0 55 24 94
2019 Does not provide services to public 38 40 14 6 2 0 0 78 9 140
2018 Provides services to public 19 41 18 19 3 0 0 60 22 108
2018 Does not provide services to public 35 41 13 9 2 0 0 76 11 111

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 28 54 10 3 5 0 0 82 8 120
2022 Does not provide services to public 32 45 12 7 4 0 0 77 11 185
2020 Provides services to public 21 45 19 12 3 0 0 66 16 112
2020 Does not provide services to public 33 41 15 8 3 0 0 74 11 172
2019 Provides services to public 14 62 15 8 1 0 0 76 9 89
2019 Does not provide services to public 27 49 16 6 2 0 0 76 8 139
2018 Provides services to public 18 54 22 6 0 0 0 72 6 109
2018 Does not provide services to public 25 36 20 15 3 0 0 62 18 112

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 17 43 26 4 4 6 0 64 8 120
2022 Does not provide services to public 26 46 18 5 3 1 0 73 9 185
2020 Provides services to public 12 40 28 15 2 4 0 54 17 111
2020 Does not provide services to public 22 46 21 5 3 3 0 70 8 173
2019 Provides services to public 8 52 26 7 4 2 0 61 12 93
2019 Does not provide services to public 21 43 23 8 2 3 0 66 10 140
2018 Provides services to public 8 45 30 7 2 9 0 58 10 109
2018 Does not provide services to public 21 35 34 7 1 2 0 57 8 112

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 43 34 14 3 3 1 2 79 6 120
2022 Does not provide services to public 41 35 11 6 4 1 1 78 10 185
2020 Provides services to public 32 33 18 9 3 2 3 68 13 113
2020 Does not provide services to public 44 30 17 7 2 0 0 74 9 172
2019 Provides services to public 32 42 12 8 5 0 1 74 13 94
2019 Does not provide services to public 44 36 10 6 3 1 0 81 9 139
2018 Provides services to public 32 44 15 5 4 0 1 76 8 109
2018 Does not provide services to public 36 46 8 7 2 0 1 83 9 111

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 27 31 21 11 9 0 0 59 20 120
2022 Does not provide services to public 30 39 18 7 5 0 0 69 12 185
2020 Provides services to public 20 27 23 15 15 0 0 46 30 114
2020 Does not provide services to public 27 28 23 12 8 0 1 57 20 172
2019 Provides services to public 34 31 13 13 8 0 0 66 21 93
2019 Does not provide services to public 32 42 13 7 5 0 0 75 12 138
2018 Provides services to public 43 31 19 5 3 0 0 73 8 110
2018 Does not provide services to public 34 34 22 7 3 0 0 68 10 112

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 58 26 8 4 3 1 0 85 7 120
2022 Does not provide services to public 65 23 6 2 0 2 2 92 2 185

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Provides services to public 30 41 29 120
2022 Does not provide services to public 48 26 26 185
2020 Provides services to public 24 50 27 114
2020 Does not provide services to public 31 35 34 173
2019 Provides services to public 16 58 26 93
2019 Does not provide services to public 33 30 37 140
2018 Provides services to public 18 55 27 110
2018 Does not provide services to public 35 33 32 111

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Provides services to public 18 22 26 13 14 7 35
2022 Does not provide services to public 9 30 30 8 18 6 90
2020 Provides services to public 39 13 22 11 16 0 27
2020 Does not provide services to public 2 13 64 11 8 1 52
2019 Provides services to public 21 7 52 13 7 0 15
2019 Does not provide services to public 8 27 36 19 2 7 46
2018 Provides services to public 22 25 36 0 13 5 19
2018 Does not provide services to public 8 20 54 11 0 7 39
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 42 8 2 0 0 0 90 2 120
2022 Does not provide services to public 46 36 9 7 2 0 1 82 9 185
2020 Provides services to public 33 50 9 7 1 0 0 83 8 114
2020 Does not provide services to public 44 35 11 8 2 0 1 79 10 173
2019 Provides services to public 31 55 9 2 2 0 0 86 4 94
2019 Does not provide services to public 30 49 13 6 1 0 0 79 7 140
2018 Provides services to public 38 53 8 1 1 0 0 90 2 108
2018 Does not provide services to public 29 51 14 6 0 1 0 80 6 112

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 55 18 6 0 0 0 76 6 120
2022 Does not provide services to public 26 54 12 5 4 0 0 80 8 185
2020 Provides services to public 23 48 19 7 1 1 1 73 8 113
2020 Does not provide services to public 28 46 14 8 2 2 0 76 10 173
2019 Provides services to public 16 59 16 9 0 0 0 75 9 94
2019 Does not provide services to public 21 54 12 10 2 1 0 75 12 140
2018 Provides services to public 14 54 22 7 2 0 0 69 9 109
2018 Does not provide services to public 19 43 19 12 6 0 0 63 18 112

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 5 26 45 14 7 0 2 22 32 120
2022 Does not provide services to public 14 31 36 12 6 0 1 18 46 185
2020 Provides services to public 25 41 19 9 4 1 0 14 67 114
2020 Does not provide services to public 18 32 36 10 3 1 1 13 51 172
2019 Provides services to public 18 39 28 9 5 0 0 15 58 94
2019 Does not provide services to public 14 34 41 8 1 1 1 10 48 140
2018 Provides services to public 8 39 37 12 1 2 1 14 48 110
2018 Does not provide services to public 13 40 35 7 3 1 1 10 54 112

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 35 29 22 11 1 1 2 12 66 120
2022 Does not provide services to public 10 27 38 14 7 1 2 22 38 185
2020 Provides services to public 53 26 10 6 4 1 0 10 80 114
2020 Does not provide services to public 13 27 34 15 5 5 2 21 43 172
2019 Provides services to public 56 28 12 2 2 0 0 4 84 94
2019 Does not provide services to public 10 26 36 23 3 0 1 27 36 140
2018 Provides services to public 43 33 12 8 2 0 2 10 78 110
2018 Does not provide services to public 20 27 32 13 6 0 1 19 48 112

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 24 39 22 7 0 1 29 32 120
2022 Does not provide services to public 4 25 43 20 7 0 1 28 29 185
2020 Provides services to public 25 28 26 14 6 1 0 20 54 114
2020 Does not provide services to public 16 33 30 15 4 2 1 20 50 172
2019 Provides services to public 18 34 33 14 1 0 0 15 53 94
2019 Does not provide services to public 11 30 43 8 7 1 1 16 41 140
2018 Provides services to public 7 37 36 18 1 0 1 19 44 109
2018 Does not provide services to public 14 25 46 11 3 0 1 14 39 112

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 17 32 29 9 11 0 2 20 50 120
2022 Does not provide services to public 16 26 23 20 9 1 5 31 44 185
2020 Provides services to public 35 28 16 11 5 2 3 16 66 114
2020 Does not provide services to public 20 24 28 15 7 3 2 23 47 171
2019 Provides services to public 25 35 19 12 6 2 1 18 62 94
2019 Does not provide services to public 20 30 27 13 7 1 2 20 52 140
2018 Provides services to public 13 37 31 11 6 0 2 17 52 110
2018 Does not provide services to public 25 32 28 10 5 0 1 15 57 111

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 7 27 28 17 15 2 4 34 36 120
2022 Does not provide services to public 17 22 28 19 6 4 3 27 43 185
2020 Provides services to public 6 25 22 28 13 4 3 44 33 113
2020 Does not provide services to public 17 21 29 17 6 6 3 26 42 172
2019 Provides services to public 11 12 29 20 25 2 2 46 23 94
2019 Does not provide services to public 15 34 23 16 7 1 4 24 51 140
2018 Provides services to public 6 22 27 30 11 1 4 42 29 110
2018 Does not provide services to public 17 29 25 20 7 1 1 27 48 112

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 20 31 30 9 7 0 3 17 53 120
2022 Does not provide services to public 11 19 36 21 7 4 2 30 32 185
2020 Provides services to public 28 32 29 5 6 1 0 11 60 114
2020 Does not provide services to public 11 25 37 17 3 4 1 22 39 172
2019 Provides services to public 21 36 36 6 1 0 0 7 57 93
2019 Does not provide services to public 7 22 36 24 6 3 2 32 30 140
2018 Provides services to public 20 31 35 9 3 1 1 12 53 110
2018 Does not provide services to public 17 26 36 9 6 3 4 16 46 112

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 0 6 24 48 20 0 1 69 6 120
2022 Does not provide services to public 2 7 25 35 29 0 2 65 10 185
2020 Provides services to public 3 10 45 26 17 0 0 43 12 113
2020 Does not provide services to public 2 9 26 42 20 2 0 63 11 172
2019 Provides services to public 4 14 34 38 10 0 0 48 18 94
2019 Does not provide services to public 3 15 37 28 14 1 1 44 18 140

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 14 43 27 14 3 0 0 56 17 120
2022 Does not provide services to public 15 44 25 11 4 1 0 60 15 185
2020 Provides services to public 14 36 25 19 4 3 0 51 24 114
2020 Does not provide services to public 22 40 19 12 4 3 0 64 16 172
2019 Provides services to public 9 42 33 12 4 0 0 51 16 94
2019 Does not provide services to public 13 32 29 21 3 1 0 46 25 140

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 68 24 4 4 0 0 0 93 4 120
2022 Does not provide services to public 64 25 6 4 1 0 1 89 5 185
2020 Provides services to public 61 30 3 4 1 0 1 92 4 114
2020 Does not provide services to public 62 28 4 3 3 0 0 89 6 172
2019 Provides services to public 48 40 5 6 0 0 0 88 6 93
2019 Does not provide services to public 55 28 5 7 2 2 0 85 10 140
2018 Provides services to public 47 37 8 7 1 0 0 84 8 110
2018 Does not provide services to public 49 37 7 5 2 0 0 86 7 111

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 66 26 5 3 0 0 0 92 3 120
2022 Does not provide services to public 65 25 5 4 1 0 0 90 4 185
2020 Provides services to public 62 34 3 0 1 0 0 96 1 113
2020 Does not provide services to public 66 26 2 4 2 0 0 92 6 171
2019 Provides services to public 53 37 7 2 0 0 0 90 2 94
2019 Does not provide services to public 54 34 8 3 1 0 0 89 4 139
2018 Provides services to public 50 41 6 3 0 0 0 91 3 110
2018 Does not provide services to public 49 39 5 5 2 0 0 89 7 112

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 37 10 2 1 0 1 86 4 120
2022 Does not provide services to public 52 35 9 3 1 0 0 87 4 185
2020 Provides services to public 45 36 14 3 1 2 0 83 3 114
2020 Does not provide services to public 52 30 11 5 1 0 0 83 7 172
2019 Provides services to public 37 47 12 1 2 0 0 85 3 93
2019 Does not provide services to public 46 41 8 3 1 1 0 88 4 140
2018 Provides services to public 31 51 13 4 0 0 0 83 4 110
2018 Does not provide services to public 41 42 14 2 1 1 0 84 2 112

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 32 49 11 4 2 1 0 82 7 120
2022 Does not provide services to public 31 51 11 5 2 1 0 82 6 185
2020 Provides services to public 27 51 15 5 0 2 0 79 5 114
2020 Does not provide services to public 29 47 17 5 2 0 0 76 7 171
2019 Provides services to public 22 43 24 6 1 3 0 67 8 94
2019 Does not provide services to public 33 44 11 9 3 0 0 76 12 139
2018 Provides services to public 26 57 13 2 1 2 0 84 3 109
2018 Does not provide services to public 28 48 12 8 2 3 0 78 10 111

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 39 42 11 3 4 2 0 82 7 120
2022 Does not provide services to public 25 41 17 7 3 7 0 71 10 185
2020 Provides services to public 37 48 11 1 0 2 1 87 1 114
2020 Does not provide services to public 44 37 11 3 1 3 0 84 4 172
2019 Provides services to public 33 52 8 2 1 4 0 89 3 93
2019 Does not provide services to public 32 47 11 5 2 2 0 81 7 139
2018 Provides services to public 30 56 5 4 1 4 0 90 5 110
2018 Does not provide services to public 23 48 20 3 2 3 0 74 5 112

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 42 5 4 1 0 0 90 5 120
2022 Does not provide services to public 56 35 5 2 2 0 0 91 4 185
2020 Provides services to public 39 46 13 2 0 0 0 85 2 112
2020 Does not provide services to public 49 40 6 3 1 0 0 89 4 173
2019 Provides services to public 30 58 9 3 1 0 0 87 4 94
2019 Does not provide services to public 48 39 7 4 1 1 0 88 5 139
2018 Provides services to public 31 61 6 1 1 0 0 92 2 110
2018 Does not provide services to public 37 45 13 2 2 0 0 82 4 111

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 28 7 6 2 5 3 83 9 120
2022 Does not provide services to public 36 34 8 6 6 2 8 78 13 185

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 52 25 10 4 1 5 3 83 6 120
2022 Does not provide services to public 37 33 11 4 6 3 7 77 11 185

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 28 19 2 4 17 0 71 6 120
2022 Does not provide services to public 17 27 24 10 5 16 2 54 18 185
2020 Provides services to public 29 51 12 3 0 5 0 84 3 114
2020 Does not provide services to public 30 39 16 5 1 10 1 77 6 173

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 32 46 7 5 4 2 4 83 9 120
2022 Does not provide services to public 35 35 8 7 6 6 3 77 14 185
2020 Provides services to public 33 47 9 4 1 5 2 85 6 114
2020 Does not provide services to public 38 34 11 8 2 3 4 77 11 172

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 14 10 24 4 7 37 5 40 18 120
2022 Does not provide services to public 4 18 17 7 7 43 4 42 25 185

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 32 27 16 2 3 10 9 74 7 120
2022 Does not provide services to public 29 34 15 7 4 4 7 71 12 185
2020 Provides services to public 26 32 19 6 3 5 8 68 11 114
2020 Does not provide services to public 31 33 14 9 1 8 3 72 12 173
2019 Provides services to public 21 40 15 11 2 8 3 69 14 94
2019 Does not provide services to public 32 34 11 9 6 7 1 72 16 140
2018 Provides services to public 16 44 18 9 3 7 3 67 13 110
2018 Does not provide services to public 19 44 16 8 6 4 3 68 15 111

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 23 44 14 13 4 2 1 69 17 120
2022 Does not provide services to public 18 41 18 13 6 5 0 61 20 185
2020 Provides services to public 21 50 12 11 4 2 0 72 16 114
2020 Does not provide services to public 26 40 15 12 4 3 1 68 16 173
2019 Provides services to public 17 47 14 15 7 1 0 64 22 94
2019 Does not provide services to public 18 43 17 14 6 2 0 62 21 139
2018 Provides services to public 22 54 5 16 1 1 1 77 17 110
2018 Does not provide services to public 27 37 16 10 7 3 0 66 18 111

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 29 43 18 7 2 0 0 73 9 120
2022 Does not provide services to public 17 47 25 6 3 1 0 64 10 185
2020 Provides services to public 28 49 14 6 0 3 0 79 6 114
2020 Does not provide services to public 27 43 21 4 2 3 0 73 6 172
2019 Provides services to public 20 47 20 9 2 0 1 69 11 93
2019 Does not provide services to public 19 43 23 11 2 2 0 63 13 139
2018 Provides services to public 20 55 18 5 0 2 0 77 5 108
2018 Does not provide services to public 19 31 30 15 4 2 0 50 19 110

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 18 17 22 15 7 16 5 44 28 120
2022 Does not provide services to public 12 27 23 9 10 13 6 48 23 185
2020 Provides services to public 11 27 29 17 7 8 2 42 26 113
2020 Does not provide services to public 19 21 22 13 10 14 2 47 27 173
2019 Provides services to public 6 18 18 24 11 18 4 31 45 94
2019 Does not provide services to public 11 22 23 11 13 15 5 41 30 140
2018 Provides services to public 9 30 27 17 5 10 2 44 25 110
2018 Does not provide services to public 14 19 22 19 14 11 2 37 37 112

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 56 36 2 3 3 0 0 93 6 120
2022 Does not provide services to public 56 36 2 3 2 0 0 92 5 185
2020 Provides services to public 39 46 6 10 0 0 0 84 10 114
2020 Does not provide services to public 57 33 5 4 1 0 0 90 5 173

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 44 41 5 7 2 0 1 86 9 120
2022 Does not provide services to public 49 30 10 8 1 0 2 81 9 185
2020 Provides services to public 34 41 11 7 3 2 1 77 11 114
2020 Does not provide services to public 41 38 11 7 2 0 1 79 9 173
2019 Provides services to public 36 37 11 12 4 0 0 73 16 94
2019 Does not provide services to public 47 33 6 8 6 0 0 80 13 139

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 43 4 2 2 1 0 92 4 120
2022 Does not provide services to public 47 38 9 5 1 0 0 85 7 185
2020 Provides services to public 39 40 13 6 1 1 0 79 7 113
2020 Does not provide services to public 45 36 10 6 2 0 1 81 9 170
2019 Provides services to public 46 39 10 5 0 0 0 85 5 93
2019 Does not provide services to public 46 36 11 4 3 1 0 82 7 138

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 70 25 1 3 2 0 0 95 4 120
2022 Does not provide services to public 74 24 1 2 1 0 0 97 2 185
2020 Provides services to public 68 27 1 2 1 1 0 96 3 113
2020 Does not provide services to public 75 21 2 1 1 0 1 97 2 172

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 84 13 2 0 1 0 1 98 1 120
2022 Does not provide services to public 86 9 2 1 0 0 2 97 1 185
2019 Provides services to public 88 12 0 0 0 0 0 100 0 93
2019 Does not provide services to public 84 12 3 0 1 0 0 96 1 138

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 62 24 11 1 0 1 2 88 1 120
2022 Does not provide services to public 35 42 16 5 1 0 0 77 7 185
2020 Provides services to public 56 32 11 0 1 0 0 88 1 114
2020 Does not provide services to public 49 31 15 1 2 1 1 82 3 173
2019 Provides services to public 49 31 13 3 0 4 0 83 3 91
2019 Does not provide services to public 42 31 18 5 1 1 1 75 6 140

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 6 94 120
2022 Does not provide services to public 10 90 185
2020 Provides services to public 6 94 112
2020 Does not provide services to public 9 91 173
2019 Provides services to public 10 90 93
2019 Does not provide services to public 10 90 140
2018 Provides services to public 5 95 110
2018 Does not provide services to public 8 92 111

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 43 57 20

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 61 39 20

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 12 88 20

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 20

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 20

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 20

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 7 93 20

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 26 74 20

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 42 58 20

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 50 50 20

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 23 77 20

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 23 77 20

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 69 31 20

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 30 70 20

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 20

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 4 96 20

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 11 89 20

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 37 63 20

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 12 88 20

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 27 73 20

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 51 49 20

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 32 68 20

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 6 94 20

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 5 95 20

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 4 96 20

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 20

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 10 90 20

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 9 91 20

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 35 65 20

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 20 80 20

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 25 75 20

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 16 84 20

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 5 95 20

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 6 94 20

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 11 89 20

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 10 90 20

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 4 96 20

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 18 82 20

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 33 67 20

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 5 95 20

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 54 46 20

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 5 95 20

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 49 51 20

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 5 95 20

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 20

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 12 6 12 3 1 47 19 51 14 120
2022 Does not provide services to public 9 10 8 4 4 52 13 54 22 185
2020 Provides services to public 12 18 17 4 0 35 14 58 8 114
2020 Does not provide services to public 14 16 12 4 4 45 6 61 16 173
2019 Provides services to public 8 15 17 6 1 38 14 48 16 93
2019 Does not provide services to public 14 15 14 4 5 37 12 55 18 139
2018 Provides services to public 10 24 20 3 2 34 6 58 8 109
2018 Does not provide services to public 12 10 18 7 3 41 10 43 21 111

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 29 36 13 6 2 13 2 76 8 120
2022 Does not provide services to public 16 42 13 5 4 18 1 72 12 185
2020 Provides services to public 26 39 12 9 0 12 3 76 10 114
2020 Does not provide services to public 29 33 15 5 3 15 1 74 9 172
2019 Provides services to public 19 49 18 5 1 7 0 74 7 94
2019 Does not provide services to public 28 38 13 5 6 11 0 74 12 140
2018 Provides services to public 19 53 17 1 1 9 0 79 2 109
2018 Does not provide services to public 17 36 19 10 2 13 3 64 14 111

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 4 96 120
2022 Does not provide services to public 7 93 185
2019 Provides services to public 8 92 94
2019 Does not provide services to public 3 97 140

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 21 79 15

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 65 35 15

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 15

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 15

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 7 93 15

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 7 93 15

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 31 69 15

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 15 85 15

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 35 65 15

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 7 93 15

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 9 91 15

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 8 92 15

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 15

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 15

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 15

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 15

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 15 85 15

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 15

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 36 64 15

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 15

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 33 67 15

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 30 70 15

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 29 71 15

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 15

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 14 86 15

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 7 93 15

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 16 84 15

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 6 94 15

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 7 93 15

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 42 58 15

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 10

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 7 93 10

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 9 91 10

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 10

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 10

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 9 91 10

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 10

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 7 93 10

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 7 93 10

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 23 77 10

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 10

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 40 60 10

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 10

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 67 33 10

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 0 100 10

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 9 91 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 15 7 12 2 2 51 10 57 12 120
2022 Does not provide services to public 15 9 12 3 2 52 8 60 10 185
2020 Provides services to public 13 18 18 3 0 38 9 60 6 114
2020 Does not provide services to public 15 15 15 3 2 47 3 59 10 173
2019 Provides services to public 10 18 15 2 2 43 9 60 9 93
2019 Does not provide services to public 12 15 17 3 1 46 7 56 9 139
2018 Provides services to public 10 24 20 2 2 38 5 59 6 110
2018 Does not provide services to public 11 12 19 3 4 41 10 47 14 111

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 29 32 12 7 2 16 2 74 12 120
2022 Does not provide services to public 22 37 13 6 1 20 1 75 9 185
2020 Provides services to public 28 44 13 2 0 12 1 83 2 113
2020 Does not provide services to public 26 35 18 2 2 16 0 74 5 173
2019 Provides services to public 23 46 15 2 2 12 0 78 5 93
2019 Does not provide services to public 23 33 18 4 1 18 2 71 7 140
2018 Provides services to public 17 54 18 4 0 8 0 76 4 110
2018 Does not provide services to public 20 31 22 7 3 14 2 61 13 111

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 7 93 120
2022 Does not provide services to public 6 94 185
2020 Provides services to public 13 87 113
2020 Does not provide services to public 9 91 173
2019 Provides services to public 11 89 94
2019 Does not provide services to public 9 91 138

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 31 69 10
2020 Provides services to public 36 64 14
2020 Does not provide services to public 53 47 15

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 75 25 10
2020 Provides services to public 78 22 14
2020 Does not provide services to public 81 19 15
2019 Provides services to public 60 40 10
2019 Does not provide services to public 75 25 12

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Provides services to public 35 65 0 0 0 0 0 100 0 11
2020 Does not provide services to public 58 24 18 0 0 0 0 82 0 12

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 39 36 11 4 4 2 5 80 8 120
2022 Does not provide services to public 36 43 5 5 1 3 5 87 7 185
2020 Provides services to public 39 40 9 4 2 3 3 85 6 113
2020 Does not provide services to public 48 37 6 3 1 2 2 89 4 173

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Provides services to public 58 23 5 4 10 105
2022 Does not provide services to public 46 18 1 2 33 145

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 67 33 105
2022 Does not provide services to public 46 54 150

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 63 37 105
2022 Does not provide services to public 49 51 145

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 79 21 105
2022 Does not provide services to public 85 15 145

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 58 42 105
2022 Does not provide services to public 70 30 145

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 36 64 105
2022 Does not provide services to public 22 78 145

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 47 53 105
2022 Does not provide services to public 49 51 145

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 21 79 105
2022 Does not provide services to public 24 76 145

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 11 89 105
2022 Does not provide services to public 15 85 145

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 10 90 105
2022 Does not provide services to public 12 88 145

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 36 64 105
2022 Does not provide services to public 25 75 145

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 25 75 105
2022 Does not provide services to public 37 63 145

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 0 100 105
2022 Does not provide services to public 1 99 145

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 7 93 105
2022 Does not provide services to public 7 93 145

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 81 12 3 0 1 0 3 95 1 105
2022 Does not provide services to public 82 13 2 1 1 0 2 97 2 150

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 9 13 18 41 5 6 66 19 105
2022 Does not provide services to public 2 11 26 20 35 4 1 58 14 150

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 5 23 25 18 25 5 0 45 29 105
2022 Does not provide services to public 6 24 18 20 27 5 1 50 31 150
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 39 8 1 4 1 0 88 5 120
2022 Does not provide services to public 46 39 7 4 4 1 0 86 8 185
2020 Provides services to public 46 35 9 7 2 1 0 82 8 114
2020 Does not provide services to public 52 29 8 7 3 1 0 81 10 173

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 3 2 7 12 44 3 29 81 8 120
2022 Does not provide services to public 3 4 5 13 43 4 27 81 11 185

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 24 42 20 5 4 4 0 69 9 120
2022 Does not provide services to public 16 52 19 6 4 3 0 70 10 185
2020 Provides services to public 33 50 12 3 1 1 0 83 4 113
2020 Does not provide services to public 32 48 12 4 3 0 0 80 7 172
2019 Provides services to public 16 46 20 11 5 1 0 63 17 92
2019 Does not provide services to public 18 46 24 6 4 2 0 65 10 140
2018 Provides services to public 19 57 21 1 1 2 0 77 2 110
2018 Does not provide services to public 14 42 29 12 1 3 0 57 13 112

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Provides services to public 13 32 37 16 2 120
2022 Does not provide services to public 7 32 41 16 4 185

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 31 13 3 4 1 2 79 7 120
2022 Does not provide services to public 49 33 10 3 3 2 0 84 6 185
2020 Provides services to public 39 39 14 6 0 3 0 80 6 114
2020 Does not provide services to public 44 40 9 5 2 1 0 84 7 173

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 41 26 16 9 6 1 1 68 15 120
2022 Does not provide services to public 41 34 12 6 6 1 0 75 13 185
2020 Provides services to public 36 33 15 11 3 2 0 71 14 114
2020 Does not provide services to public 38 32 10 15 5 1 0 70 20 171

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 22 51 13 8 4 2 0 74 12 120
2022 Does not provide services to public 19 52 15 7 5 2 0 73 12 185
2020 Provides services to public 23 40 17 16 3 0 0 63 20 114
2020 Does not provide services to public 32 37 17 7 6 1 0 70 13 173
2019 Provides services to public 13 45 23 12 6 0 0 58 18 94
2019 Does not provide services to public 20 35 19 16 9 1 0 56 24 140
2018 Provides services to public 18 51 20 10 1 1 0 69 11 109
2018 Does not provide services to public 16 41 22 14 6 1 0 58 20 112

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 7 42 29 11 7 4 0 51 19 30
2022 Does not provide services to public 6 44 30 18 2 0 0 51 20 60
2020 Provides services to public 11 40 29 16 3 0 0 51 20 30
2020 Does not provide services to public 21 40 18 13 8 0 0 61 21 56
2019 Provides services to public 3 36 32 19 7 0 3 40 27 31
2019 Does not provide services to public 6 48 29 10 4 0 2 56 15 42

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 39 28 19 3 7 2 2 69 11 120
2022 Does not provide services to public 41 31 14 6 7 0 1 73 13 185
2020 Provides services to public 41 30 22 5 2 0 1 71 7 112
2020 Does not provide services to public 39 29 15 7 10 1 0 68 17 171
2019 Provides services to public 42 28 16 5 6 0 2 71 12 93
2019 Does not provide services to public 37 29 17 5 11 0 1 67 16 140
2018 Provides services to public 41 29 18 7 5 0 0 70 13 109
2018 Does not provide services to public 31 35 13 9 6 1 4 69 16 111

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 10 19 26 20 25 0 0 29 45 120
2022 Does not provide services to public 14 19 29 20 16 0 0 34 37 185
2020 Provides services to public 9 12 25 21 34 0 0 20 55 113
2020 Does not provide services to public 10 19 27 22 23 0 0 29 45 173
2019 Provides services to public 9 18 36 15 21 0 0 28 36 94
2019 Does not provide services to public 20 18 29 23 9 0 0 38 33 140
2018 Provides services to public 14 22 35 19 9 0 0 37 28 110
2018 Does not provide services to public 8 19 41 21 11 0 0 27 32 111

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 13 27 31 17 13 0 0 40 30 120
2022 Does not provide services to public 14 23 32 20 11 0 2 37 31 185
2020 Provides services to public 9 15 30 22 25 0 0 23 47 113
2020 Does not provide services to public 14 24 22 23 17 0 0 38 40 173
2019 Provides services to public 6 21 30 19 24 0 0 27 43 94
2019 Does not provide services to public 15 21 29 25 9 1 1 37 34 139
2018 Provides services to public 11 24 39 16 9 0 0 35 25 110
2018 Does not provide services to public 11 12 34 35 9 0 0 22 44 111

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 15 20 23 17 24 1 0 35 42 120
2022 Does not provide services to public 12 21 26 22 17 1 0 34 39 185
2020 Provides services to public 8 12 25 23 30 2 1 20 54 114
2020 Does not provide services to public 16 17 27 19 20 0 0 33 39 171
2019 Provides services to public 15 22 20 17 25 0 1 37 42 94
2019 Does not provide services to public 15 19 24 24 16 1 1 35 41 140
2018 Provides services to public 15 23 33 19 8 1 1 39 27 110
2018 Does not provide services to public 7 18 25 27 19 2 1 27 47 109

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 28 28 21 8 8 0 7 60 18 120
2022 Does not provide services to public 37 27 14 15 5 0 2 65 21 185
2020 Provides services to public 26 21 19 16 14 1 2 49 32 113
2020 Does not provide services to public 27 25 23 14 11 0 0 52 25 170
2019 Provides services to public 30 25 22 12 8 0 3 57 20 93
2019 Does not provide services to public 42 23 22 6 7 0 1 65 13 139
2018 Provides services to public 33 36 20 4 6 1 1 70 9 110
2018 Does not provide services to public 30 27 27 11 4 0 2 58 15 111

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 25 33 23 9 10 0 0 58 19 120
2022 Does not provide services to public 34 19 19 14 11 1 1 54 26 185
2020 Provides services to public 25 28 19 16 11 1 1 54 27 112
2020 Does not provide services to public 30 21 24 16 9 0 0 52 25 173
2019 Provides services to public 28 21 27 15 9 0 0 49 24 94
2019 Does not provide services to public 35 24 23 13 5 0 0 59 18 140
2018 Provides services to public 26 33 20 13 6 1 0 60 20 108
2018 Does not provide services to public 22 27 33 11 6 0 1 49 17 110

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 29 30 23 11 4 1 2 61 16 120
2022 Does not provide services to public 25 32 26 7 8 1 1 58 16 185
2020 Provides services to public 21 35 24 12 7 1 0 57 19 114
2020 Does not provide services to public 29 31 22 12 6 0 1 61 18 172
2019 Provides services to public 10 34 32 15 8 1 0 45 23 94
2019 Does not provide services to public 23 39 23 9 5 1 0 63 14 140
2018 Provides services to public 19 30 38 11 1 1 0 49 12 108
2018 Does not provide services to public 15 38 29 11 6 0 2 54 17 111

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 25 30 22 13 10 1 0 56 22 120
2022 Does not provide services to public 18 26 27 16 12 0 0 45 28 185
2020 Provides services to public 10 23 21 27 19 1 0 33 46 114
2020 Does not provide services to public 20 24 24 22 10 0 0 44 32 173
2019 Provides services to public 8 28 31 22 11 0 0 36 33 94
2019 Does not provide services to public 14 30 30 17 8 1 0 44 25 140
2018 Provides services to public 9 27 44 12 7 0 0 37 19 108
2018 Does not provide services to public 14 21 32 22 10 0 1 36 32 111

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 32 30 22 8 6 1 1 63 14 120
2022 Does not provide services to public 23 35 21 10 10 0 1 59 20 185
2020 Provides services to public 24 21 26 19 10 0 0 45 29 114
2020 Does not provide services to public 27 27 18 20 9 0 0 54 28 172
2019 Provides services to public 18 39 23 14 7 0 0 57 20 94
2019 Does not provide services to public 21 29 21 20 9 0 0 50 29 140
2018 Provides services to public 13 47 24 10 6 0 0 60 16 108
2018 Does not provide services to public 16 24 30 17 11 0 1 41 29 110

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 25 18 2 5 0 2 75 6 120
2022 Does not provide services to public 43 27 17 6 6 1 0 70 13 185
2020 Provides services to public 42 22 16 14 4 1 0 66 18 114
2020 Does not provide services to public 48 19 16 9 7 1 1 67 16 171
2019 Provides services to public 36 36 18 3 6 0 0 73 10 94
2019 Does not provide services to public 39 30 18 7 7 0 0 68 14 139

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 28 14 1 3 2 1 81 5 120
2022 Does not provide services to public 42 31 16 9 2 0 1 73 11 185
2020 Provides services to public 25 33 24 9 8 0 0 59 17 113
2020 Does not provide services to public 31 26 19 15 9 0 0 56 24 173

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 23 27 22 19 9 1 0 50 28 120
2022 Does not provide services to public 26 34 24 10 4 1 1 61 15 185
2020 Provides services to public 18 21 22 25 14 0 0 39 39 114
2020 Does not provide services to public 29 29 17 15 10 0 0 58 25 173
2019 Provides services to public 15 30 31 19 5 0 0 45 24 93
2019 Does not provide services to public 32 32 18 14 4 0 0 64 17 138
2018 Provides services to public 16 36 25 17 7 1 0 52 23 108
2018 Does not provide services to public 28 29 22 13 8 0 0 56 21 111

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 56 23 12 2 5 0 1 80 7 120
2022 Does not provide services to public 54 23 14 3 3 0 3 79 6 185
2020 Provides services to public 55 27 9 6 2 1 0 83 8 114
2020 Does not provide services to public 52 24 12 7 4 0 1 77 11 171
2019 Provides services to public 54 22 13 7 4 0 0 76 11 93
2019 Does not provide services to public 56 18 13 6 7 0 0 74 13 140
2018 Provides services to public 47 27 16 5 4 0 0 74 9 108
2018 Does not provide services to public 58 11 14 6 10 0 1 69 17 111

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 62 26 9 2 1 0 0 88 3 120
2022 Does not provide services to public 59 28 8 3 1 0 1 88 4 185
2020 Provides services to public 42 40 11 3 4 0 0 82 8 113
2020 Does not provide services to public 55 27 12 3 1 0 1 83 5 170

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 81 9 4 0 1 0 4 94 2 120
2022 Does not provide services to public 73 13 3 2 1 1 8 94 3 185
2020 Provides services to public 64 22 8 2 2 1 2 88 3 113
2020 Does not provide services to public 75 10 7 1 0 2 5 92 1 171
2019 Provides services to public 80 8 5 0 0 3 3 94 0 94
2019 Does not provide services to public 72 12 4 2 3 1 6 90 5 140
2018 Provides services to public 70 17 5 0 3 1 4 92 3 108
2018 Does not provide services to public 71 14 8 0 3 0 4 88 3 111

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 81 9 4 1 3 0 2 92 4 120
2022 Does not provide services to public 75 8 6 2 4 2 3 87 7 185
2020 Provides services to public 83 10 3 2 0 1 1 95 2 112
2020 Does not provide services to public 77 9 2 2 3 1 5 92 6 170
2019 Provides services to public 67 18 7 3 1 1 2 88 4 94
2019 Does not provide services to public 73 13 4 2 5 1 2 89 7 140
2018 Provides services to public 80 10 3 3 2 0 2 92 5 107
2018 Does not provide services to public 72 14 7 3 2 0 2 88 4 109

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 75 17 5 1 2 0 2 93 2 120
2022 Does not provide services to public 62 20 11 3 1 1 3 84 5 185
2020 Provides services to public 81 12 4 2 0 0 1 94 2 113
2020 Does not provide services to public 71 13 5 5 2 0 5 88 7 170
2019 Provides services to public 62 20 9 6 1 0 1 83 8 93
2019 Does not provide services to public 59 25 8 5 2 0 1 84 7 140
2018 Provides services to public 60 26 9 5 1 0 0 86 5 108
2018 Does not provide services to public 52 25 15 4 3 0 1 78 7 110

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 73 14 5 3 4 0 1 88 7 120
2022 Does not provide services to public 69 12 8 4 4 1 3 83 9 185
2020 Provides services to public 78 8 8 3 3 0 0 86 6 113
2020 Does not provide services to public 67 11 8 8 3 0 3 80 12 169
2019 Provides services to public 55 22 10 10 3 1 0 77 13 94
2019 Does not provide services to public 58 22 5 8 6 0 1 81 14 138
2018 Provides services to public 60 23 7 6 3 0 1 83 9 107
2018 Does not provide services to public 57 20 11 7 4 0 2 78 11 110

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 57 13 4 2 0 0 24 92 2 120
2022 Does not provide services to public 60 9 3 2 3 0 24 90 6 185
2020 Provides services to public 62 4 8 3 1 1 22 86 4 113
2020 Does not provide services to public 66 9 3 2 1 1 19 93 4 171
2019 Provides services to public 46 12 12 2 0 2 26 81 3 94
2019 Does not provide services to public 57 11 7 3 1 0 22 86 5 139
2018 Provides services to public 52 8 9 4 0 1 26 83 5 108
2018 Does not provide services to public 55 13 7 3 1 0 21 86 4 110

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 71 17 5 0 2 0 5 93 2 120
2022 Does not provide services to public 76 12 2 1 0 0 8 96 1 185
2020 Provides services to public 69 17 10 3 0 0 0 87 3 114
2020 Does not provide services to public 80 9 3 2 1 0 5 93 4 173
2019 Provides services to public 73 17 3 4 0 1 2 92 4 94
2019 Does not provide services to public 80 12 0 2 1 0 5 97 3 138
2018 Provides services to public 70 19 3 4 1 0 3 92 5 108
2018 Does not provide services to public 77 12 6 0 0 0 4 93 0 109

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 67 11 11 4 6 0 1 79 11 120
2022 Does not provide services to public 66 11 5 0 7 0 10 87 7 185
2020 Provides services to public 69 17 8 3 3 0 1 86 6 113
2020 Does not provide services to public 66 15 8 3 5 0 3 84 8 172
2019 Provides services to public 65 16 7 7 2 0 2 83 10 94
2019 Does not provide services to public 73 8 6 7 4 0 1 82 11 140
2018 Provides services to public 69 13 7 6 1 0 4 85 7 107
2018 Does not provide services to public 68 11 5 6 4 0 5 83 11 110

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 58 21 11 5 3 0 2 81 7 120
2022 Does not provide services to public 51 21 17 5 2 1 4 76 7 185
2020 Provides services to public 62 23 10 4 3 0 0 84 6 114
2020 Does not provide services to public 43 28 21 4 2 0 1 72 6 173
2019 Provides services to public 52 29 10 4 2 1 1 83 6 92
2019 Does not provide services to public 63 19 10 5 1 0 1 84 7 140
2018 Provides services to public 52 27 16 1 0 0 4 83 1 108
2018 Does not provide services to public 48 23 13 10 2 0 4 74 12 110

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 7 22 42 22 6 0 0 29 29 120
2022 Does not provide services to public 8 25 45 16 6 0 0 33 22 185
2020 Provides services to public 9 16 44 22 8 0 0 26 30 114
2020 Does not provide services to public 7 30 36 19 8 0 0 37 26 173
2019 Provides services to public 7 29 39 22 2 0 0 36 25 94
2019 Does not provide services to public 15 24 38 18 5 0 0 39 23 140
2018 Provides services to public 13 28 44 13 3 0 0 40 16 110
2018 Does not provide services to public 6 18 54 19 3 0 0 24 22 112

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 3 23 44 15 15 0 0 30 26 120
2022 Does not provide services to public 5 20 37 27 12 0 0 39 24 185
2020 Provides services to public 9 27 38 17 8 1 0 25 37 114
2020 Does not provide services to public 10 20 37 26 7 0 0 33 30 172
2019 Provides services to public 4 26 39 20 11 0 0 31 30 94
2019 Does not provide services to public 11 15 36 19 17 1 0 37 27 138
2018 Provides services to public 0 18 40 32 10 0 0 42 18 110
2018 Does not provide services to public 9 16 41 24 10 0 0 34 25 112
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Provides services to public 25 65 11 0 120
2022 Does not provide services to public 24 60 14 2 185
2020 Provides services to public 24 61 14 1 114
2020 Does not provide services to public 32 53 14 1 173

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 51 49 30
2022 Does not provide services to public 66 34 45
2020 Provides services to public 49 51 27
2020 Does not provide services to public 29 71 56

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 45 14 12 5 2 0 23 76 9 120
2022 Does not provide services to public 40 13 7 5 8 4 24 73 18 185
2020 Provides services to public 52 12 6 4 5 1 20 81 11 113
2020 Does not provide services to public 41 15 13 7 9 1 13 65 19 173
2019 Provides services to public 54 12 6 7 3 1 16 80 13 94
2019 Does not provide services to public 55 7 10 9 8 1 11 70 19 140
2018 Provides services to public 62 8 7 3 7 1 14 81 11 110
2018 Does not provide services to public 53 14 12 2 4 2 13 79 7 110

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 4 20 23 16 25 6 6 27 47 30
2022 Does not provide services to public 20 40 13 8 13 0 6 64 22 45
2020 Provides services to public 16 38 11 12 23 0 0 55 34 26
2020 Does not provide services to public 9 26 15 14 28 1 8 38 46 56

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 3 26 13 17 24 6 9 34 50 30
2022 Does not provide services to public 7 9 13 15 34 2 19 20 63 45
2020 Provides services to public 0 26 7 10 26 0 30 38 52 27
2020 Does not provide services to public 2 14 12 18 38 0 16 19 67 56
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