2022 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 102. Are you currently a shift worker?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 40 38 17 2 3 0 0 78 5 45
2022 Non-shift worker 37 45 9 5 3 0 0 82 8 265
2020 Shift worker 38 36 14 12 0 0 0 74 12 41
2020 Non-shift worker 32 47 10 8 2 0 0 79 10 245
2019 Shift worker 32 45 20 4 0 0 0 76 4 25
2019 Non-shift worker 32 50 8 6 3 0 0 83 9 209
2018 Shift worker 28 54 12 6 0 0 0 82 6 33
2018 Non-shift worker 31 46 16 5 2 0 0 76 7 187

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 41 29 13 15 2 0 0 70 17 45
2022 Non-shift worker 28 46 13 9 3 0 0 74 13 265
2020 Shift worker 28 33 23 14 2 0 0 61 16 41
2020 Non-shift worker 31 38 16 12 2 0 0 70 14 246
2019 Shift worker 24 48 20 4 4 0 0 72 8 25
2019 Non-shift worker 27 41 17 12 3 0 0 68 15 208
2018 Shift worker 33 46 19 3 0 0 0 79 3 33
2018 Non-shift worker 25 44 20 10 2 0 0 69 12 189

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 31 51 9 6 3 0 0 82 9 45
2022 Non-shift worker 41 42 11 4 1 0 0 84 5 265
2020 Shift worker 40 35 18 7 0 0 0 75 7 41
2020 Non-shift worker 43 35 14 4 3 0 0 79 7 245
2019 Shift worker 36 48 16 0 0 0 0 84 0 25
2019 Non-shift worker 41 44 8 4 1 0 0 86 5 209
2018 Shift worker 33 57 7 3 0 0 0 90 3 33
2018 Non-shift worker 44 43 9 4 0 0 0 87 4 186

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 43 30 18 3 3 3 0 76 6 45
2022 Non-shift worker 38 43 11 6 2 0 0 81 8 265
2020 Shift worker 41 35 11 14 0 0 0 75 14 40
2020 Non-shift worker 31 49 10 7 3 0 0 80 9 244
2019 Shift worker 48 36 16 0 0 0 0 84 0 25
2019 Non-shift worker 33 50 9 5 2 0 0 84 7 208
2018 Shift worker 31 57 6 6 0 0 0 88 6 33
2018 Non-shift worker 30 50 15 5 0 0 0 80 5 188

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 54 32 4 5 3 2 0 88 8 45
2022 Non-shift worker 36 37 17 5 4 0 0 74 9 260
2020 Shift worker 45 31 14 7 2 0 0 76 10 41
2020 Non-shift worker 35 34 16 11 3 0 0 70 15 246
2019 Shift worker 44 37 12 0 8 0 0 80 8 25
2019 Non-shift worker 34 40 16 8 3 0 0 73 11 206
2018 Shift worker 32 56 12 0 0 0 0 88 0 32
2018 Non-shift worker 29 38 22 9 2 0 0 68 11 190

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 47 33 10 5 6 0 0 80 10 45
2022 Non-shift worker 33 43 15 4 4 0 0 77 8 260
2020 Shift worker 39 29 15 14 2 0 0 68 17 40
2020 Non-shift worker 33 39 17 7 3 1 0 72 10 243
2019 Shift worker 27 57 4 0 8 4 0 88 8 25
2019 Non-shift worker 33 39 18 6 3 0 0 72 9 207
2018 Shift worker 34 57 9 0 0 0 0 91 0 33
2018 Non-shift worker 27 41 21 10 1 0 0 68 11 189

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 44 23 10 12 3 9 0 73 16 45
2022 Non-shift worker 34 31 16 5 7 7 0 70 12 260
2020 Shift worker 40 16 17 22 3 0 3 58 25 41
2020 Non-shift worker 32 30 18 9 8 2 0 64 18 245
2019 Shift worker 28 24 28 8 12 0 0 52 20 25
2019 Non-shift worker 34 27 20 10 7 2 1 63 17 208
2018 Shift worker 13 48 22 6 3 8 0 67 9 33
2018 Non-shift worker 31 27 21 14 4 3 0 60 18 190
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 45 40 4 5 0 0 6 91 5 45
2022 Non-shift worker 54 34 7 2 1 1 1 90 3 265
2020 Shift worker 40 41 7 7 0 0 5 85 7 41
2020 Non-shift worker 53 30 11 2 2 0 2 85 4 245
2019 Shift worker 44 48 0 4 0 0 4 96 4 25
2019 Non-shift worker 54 29 11 3 1 1 1 85 4 209

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 58 34 6 0 0 0 2 94 0 45
2022 Non-shift worker 51 37 7 3 2 0 0 87 6 265
2020 Shift worker 57 28 9 7 0 0 0 84 7 41
2020 Non-shift worker 48 37 8 4 3 0 0 85 7 246
2019 Shift worker 48 44 0 4 4 0 0 92 8 25
2019 Non-shift worker 35 46 9 7 2 0 0 81 10 209
2018 Shift worker 34 57 3 3 0 3 0 94 3 32
2018 Non-shift worker 37 44 9 7 1 0 1 82 8 190

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 59 23 9 8 0 0 0 83 8 45
2022 Non-shift worker 52 32 8 4 3 0 0 85 7 265
2020 Shift worker 56 25 9 5 5 0 0 81 10 41
2020 Non-shift worker 57 28 8 4 2 1 0 86 6 246
2019 Shift worker 56 32 8 0 4 0 0 88 4 25
2019 Non-shift worker 43 40 10 4 3 0 0 83 7 209
2018 Shift worker 46 39 9 6 0 0 0 85 6 32
2018 Non-shift worker 41 37 12 7 2 0 0 79 9 190

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 47 32 2 9 0 10 0 88 10 45
2022 Non-shift worker 35 41 14 3 4 4 0 79 7 265
2020 Shift worker 35 42 7 14 2 0 0 77 16 41
2020 Non-shift worker 30 37 15 8 2 7 0 73 11 246
2019 Shift worker 4 60 12 8 4 12 0 73 13 25
2019 Non-shift worker 15 41 20 14 4 5 0 60 19 208
2018 Shift worker 22 47 18 0 0 14 0 79 0 33
2018 Non-shift worker 16 37 23 10 7 8 0 57 18 190

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 39 45 4 4 6 2 0 85 10 45
2022 Non-shift worker 27 41 20 6 5 0 0 68 11 265
2020 Shift worker 30 30 23 10 7 0 0 60 16 41
2020 Non-shift worker 27 34 22 11 5 1 0 63 15 245
2019 Shift worker 8 48 24 8 12 0 0 56 20 25
2019 Non-shift worker 19 36 25 13 5 2 0 56 19 208
2018 Shift worker 32 41 18 3 0 6 0 78 3 33
2018 Non-shift worker 14 38 26 13 8 0 0 53 21 190

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 25 47 9 5 6 9 0 79 12 45
2022 Non-shift worker 17 37 28 10 5 2 1 56 15 265
2020 Shift worker 24 29 23 15 7 3 0 54 22 41
2020 Non-shift worker 20 33 22 15 5 3 1 56 21 245
2019 Shift worker 4 40 32 16 8 0 0 44 24 25
2019 Non-shift worker 9 39 26 15 5 6 0 51 21 208
2018 Shift worker 20 23 39 6 0 12 0 49 7 32
2018 Non-shift worker 13 27 36 13 8 3 0 41 21 189

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 38 44 9 7 0 2 0 84 7 45
2022 Non-shift worker 27 43 19 9 3 0 0 70 11 265
2020 Shift worker 35 44 10 5 7 0 0 79 12 40
2020 Non-shift worker 25 49 15 5 4 1 0 75 10 245
2019 Shift worker 8 56 12 8 16 0 0 64 24 25
2019 Non-shift worker 10 43 24 14 6 2 0 55 20 209
2018 Shift worker 19 35 35 9 0 3 0 55 9 33
2018 Non-shift worker 13 37 25 15 9 1 0 51 24 188
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 48 34 6 8 4 0 0 82 12 45
2022 Non-shift worker 35 41 16 4 4 1 0 76 9 265
2020 Shift worker 37 33 15 13 2 0 0 70 16 41
2020 Non-shift worker 29 44 15 9 3 0 0 74 11 246
2019 Shift worker 20 65 8 4 4 0 0 84 8 25
2019 Non-shift worker 24 46 17 9 3 0 0 71 13 209
2018 Shift worker 34 36 24 6 0 0 0 70 6 33
2018 Non-shift worker 27 35 26 10 3 0 0 62 13 187

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 32 48 6 10 4 0 0 80 14 45
2022 Non-shift worker 24 52 12 8 4 0 0 76 12 265
2020 Shift worker 25 39 14 16 6 0 0 64 22 40
2020 Non-shift worker 30 40 12 16 3 0 0 70 18 244
2019 Shift worker 12 59 16 4 8 0 0 71 12 25
2019 Non-shift worker 16 57 16 8 3 0 0 73 11 208
2018 Shift worker 22 61 12 6 0 0 0 82 6 33
2018 Non-shift worker 21 51 17 10 1 0 0 72 11 189

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 50 33 11 4 0 0 2 85 4 45
2022 Non-shift worker 46 37 8 5 3 0 0 83 8 265
2020 Shift worker 50 35 8 4 2 0 0 85 7 41
2020 Non-shift worker 44 37 11 4 2 2 0 83 7 246
2019 Shift worker 48 44 4 0 4 0 0 92 4 25
2019 Non-shift worker 35 42 13 6 2 0 0 79 9 208
2018 Shift worker 40 52 6 0 0 3 0 94 0 33
2018 Non-shift worker 33 44 15 6 2 0 0 77 8 190

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 35 40 6 15 5 0 0 74 20 45
2022 Non-shift worker 25 48 14 9 3 0 0 74 12 265
2020 Shift worker 31 49 15 2 2 0 0 81 5 41
2020 Non-shift worker 31 43 15 8 2 0 1 74 10 245
2019 Shift worker 12 60 20 8 0 0 0 72 8 25
2019 Non-shift worker 28 47 11 12 2 0 0 75 14 208
2018 Shift worker 22 64 6 8 0 0 0 86 8 33
2018 Non-shift worker 22 54 13 10 1 0 0 76 11 190

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 58 20 6 4 0 10 4 89 4 45
2022 Non-shift worker 48 30 11 4 4 1 3 81 8 260
2020 Shift worker 57 25 11 2 4 0 0 82 7 41
2020 Non-shift worker 50 26 15 3 3 2 1 78 6 245

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 28 44 10 9 5 4 0 75 14 45
2022 Non-shift worker 19 42 23 10 5 1 0 62 15 265
2020 Shift worker 23 35 30 12 0 0 0 58 12 40
2020 Non-shift worker 22 38 19 13 6 3 0 62 19 241
2019 Shift worker 4 64 20 4 4 4 0 71 8 25
2019 Non-shift worker 18 49 19 9 4 1 0 68 13 208
2018 Shift worker 16 51 24 9 0 0 0 67 9 33
2018 Non-shift worker 17 43 22 11 7 1 0 61 18 189

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 48 24 15 0 5 0 9 79 5 45
2022 Non-shift worker 43 24 16 6 4 1 6 72 11 265
2020 Shift worker 53 21 11 5 2 0 8 81 7 41
2020 Non-shift worker 50 20 16 5 3 1 4 74 9 246
2019 Shift worker 56 15 16 4 4 0 4 74 9 25
2019 Non-shift worker 46 24 14 7 4 0 4 74 12 207

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 50 20 8 8 7 0 6 75 16 45
2022 Non-shift worker 44 25 19 4 4 0 5 72 8 265
2020 Shift worker 55 19 7 11 0 2 5 80 12 41
2020 Non-shift worker 51 23 15 5 3 2 2 77 8 244
2019 Shift worker 36 32 12 12 4 0 4 71 17 25
2019 Non-shift worker 47 26 15 7 2 1 3 76 9 208

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 69 8 6 2 4 2 8 86 8 45
2022 Non-shift worker 68 10 6 3 3 3 7 87 7 260
2020 Shift worker 67 14 3 7 0 0 10 89 8 40
2020 Non-shift worker 73 9 6 4 2 3 4 88 6 241
2019 Shift worker 68 8 0 4 12 4 4 83 17 25
2019 Non-shift worker 77 9 3 3 1 2 4 92 4 208

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 59 18 5 0 3 2 13 91 3 45
2022 Non-shift worker 73 6 3 2 1 2 13 93 3 260
2020 Shift worker 66 15 5 0 2 2 10 92 3 41
2020 Non-shift worker 77 8 3 0 0 3 8 95 1 245
2019 Shift worker 71 12 8 0 0 4 4 91 0 24
2019 Non-shift worker 78 6 0 0 1 2 12 98 2 207

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 26 39 14 9 2 5 4 71 13 45
2022 Non-shift worker 19 31 15 19 9 3 3 54 30 265
2020 Shift worker 24 15 25 21 9 2 5 42 32 41
2020 Non-shift worker 23 24 18 19 12 3 1 49 32 244
2019 Shift worker 16 40 12 20 12 0 0 56 32 25
2019 Non-shift worker 17 30 18 19 12 2 2 49 32 209
2018 Shift worker 10 27 26 19 11 3 3 40 32 33
2018 Non-shift worker 11 24 28 21 13 2 1 36 35 190

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 39 25 20 11 5 0 0 64 16 45
2022 Non-shift worker 30 48 11 6 4 0 0 78 10 265
2020 Shift worker 26 40 21 9 4 0 0 65 13 41
2020 Non-shift worker 26 39 17 15 3 0 0 66 18 246
2019 Shift worker 8 58 13 17 4 0 0 66 21 24
2019 Non-shift worker 20 47 15 13 3 0 0 68 17 209
2018 Shift worker 18 42 31 3 6 0 0 60 9 33
2018 Non-shift worker 25 40 18 14 1 0 1 66 16 188

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 43 23 17 11 5 0 0 67 16 45
2022 Non-shift worker 30 45 14 6 5 0 0 75 11 265
2020 Shift worker 31 21 28 18 2 0 0 52 20 41
2020 Non-shift worker 33 36 16 11 4 0 0 69 15 246
2019 Shift worker 19 44 12 12 12 0 0 64 24 25
2019 Non-shift worker 27 42 18 10 4 0 0 69 14 209
2018 Shift worker 28 39 25 9 0 0 0 67 9 33
2018 Non-shift worker 28 41 14 15 3 0 0 69 17 187

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 36 43 4 11 5 0 0 79 17 45
2022 Non-shift worker 29 50 13 4 4 0 0 79 8 265
2020 Shift worker 30 36 23 11 0 0 0 66 11 41
2020 Non-shift worker 28 44 15 9 4 0 0 72 13 243
2019 Shift worker 16 84 0 0 0 0 0 100 0 25
2019 Non-shift worker 23 50 17 8 2 0 0 73 10 203
2018 Shift worker 31 48 18 3 0 0 0 79 3 33
2018 Non-shift worker 20 44 21 12 2 0 0 65 14 189

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 24 42 21 2 3 8 0 72 5 45
2022 Non-shift worker 22 45 21 5 3 2 0 69 9 265
2020 Shift worker 19 40 33 7 2 0 0 58 9 41
2020 Non-shift worker 18 44 22 9 3 3 0 65 12 243
2019 Shift worker 19 40 28 8 4 0 0 60 12 25
2019 Non-shift worker 16 48 23 8 3 3 0 65 11 208
2018 Shift worker 15 30 43 0 0 11 0 51 0 33
2018 Non-shift worker 15 41 30 8 1 4 0 59 10 189

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 53 29 4 2 8 0 4 85 11 45
2022 Non-shift worker 40 36 14 6 3 1 1 77 8 260
2020 Shift worker 50 21 18 2 2 4 3 76 5 41
2020 Non-shift worker 37 33 17 9 3 0 1 71 12 244
2019 Shift worker 35 40 12 4 4 0 4 79 9 25
2019 Non-shift worker 40 38 11 7 4 0 0 78 11 208
2018 Shift worker 42 42 10 3 0 0 3 87 3 33
2018 Non-shift worker 33 45 12 7 3 0 0 79 10 188

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 36 41 11 4 8 0 0 77 12 45
2022 Non-shift worker 28 35 21 9 7 0 0 63 16 265
2020 Shift worker 33 30 9 11 14 0 3 65 26 41
2020 Non-shift worker 23 27 26 14 10 0 0 50 24 245
2019 Shift worker 44 40 0 8 8 0 0 84 16 25
2019 Non-shift worker 32 38 15 10 6 0 0 69 16 206
2018 Shift worker 52 36 6 6 0 0 0 89 6 33
2018 Non-shift worker 36 31 23 6 3 0 0 68 9 190

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 70 24 6 0 0 0 0 94 0 45
2022 Non-shift worker 61 25 7 3 1 2 1 88 5 265

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Shift worker 43 35 22 45
2022 Non-shift worker 41 31 28 265
2020 Shift worker 32 44 25 41
2020 Non-shift worker 27 40 32 246
2019 Shift worker 16 52 32 25
2019 Non-shift worker 27 40 32 208
2018 Shift worker 26 49 25 32
2018 Non-shift worker 27 42 30 190

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Shift worker 10 20 11 11 34 14 20
2022 Non-shift worker 12 29 32 9 13 5 105
2020 Shift worker 14 25 23 29 9 0 13
2020 Non-shift worker 14 11 56 7 11 1 66
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 51 32 12 4 0 0 0 84 4 45
2022 Non-shift worker 46 39 8 5 1 0 0 86 7 265
2020 Shift worker 37 38 16 10 0 0 0 75 10 41
2020 Non-shift worker 40 41 9 7 2 0 0 82 9 246
2019 Shift worker 24 68 4 0 4 0 0 92 4 25
2019 Non-shift worker 32 49 13 5 1 0 0 81 6 209
2018 Shift worker 27 70 3 0 0 0 0 97 0 33
2018 Non-shift worker 35 48 12 4 0 1 0 83 4 188

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 32 50 11 5 0 0 2 84 5 45
2022 Non-shift worker 23 55 14 5 3 0 0 78 8 265
2020 Shift worker 39 38 15 7 2 0 0 76 9 41
2020 Non-shift worker 24 48 16 7 2 2 0 74 9 245
2019 Shift worker 20 56 16 8 0 0 0 76 8 25
2019 Non-shift worker 19 55 13 10 1 0 0 75 12 209
2018 Shift worker 29 43 24 3 0 0 0 73 3 32
2018 Non-shift worker 15 49 20 11 5 0 0 65 16 190

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 2 23 43 16 15 0 2 31 26 45
2022 Non-shift worker 12 31 39 12 5 0 2 17 43 265
2020 Shift worker 21 39 31 3 6 0 0 8 61 41
2020 Non-shift worker 21 36 29 11 2 1 0 13 57 245
2019 Shift worker 16 41 28 16 0 0 0 16 57 25
2019 Non-shift worker 15 36 36 8 3 0 0 12 52 209
2018 Shift worker 3 26 48 17 0 6 0 18 31 33
2018 Non-shift worker 12 41 35 8 2 0 1 10 54 190

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 9 20 37 19 9 2 4 30 31 45
2022 Non-shift worker 22 29 31 12 4 1 2 16 52 265
2020 Shift worker 42 26 18 5 3 0 5 8 73 41
2020 Non-shift worker 26 26 26 12 5 4 0 18 55 245
2019 Shift worker 45 28 16 12 0 0 0 12 73 25
2019 Non-shift worker 27 27 27 15 4 0 1 19 54 209
2018 Shift worker 29 37 22 9 0 0 3 10 67 33
2018 Non-shift worker 31 29 23 11 6 0 1 16 60 190

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 6 13 43 22 14 0 2 37 20 45
2022 Non-shift worker 5 26 41 21 6 0 0 27 32 265
2020 Shift worker 19 28 20 23 8 0 2 32 48 41
2020 Non-shift worker 19 32 30 13 4 3 0 17 52 245
2019 Shift worker 20 29 32 12 8 0 0 19 49 25
2019 Non-shift worker 13 32 39 11 4 0 0 15 45 209
2018 Shift worker 3 32 32 30 3 0 0 33 35 33
2018 Non-shift worker 12 30 43 12 2 0 1 14 43 189

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 11 24 27 14 15 6 4 32 38 45
2022 Non-shift worker 17 29 25 16 9 0 4 26 48 265
2020 Shift worker 32 24 13 16 9 2 5 26 60 40
2020 Non-shift worker 25 26 25 13 5 3 2 19 54 245
2019 Shift worker 16 32 24 12 16 0 0 27 49 25
2019 Non-shift worker 23 32 23 12 6 1 2 19 57 209
2018 Shift worker 18 22 22 28 10 0 0 39 40 32
2018 Non-shift worker 19 36 30 8 4 0 2 13 57 190

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 15 19 27 18 12 6 2 33 37 45
2022 Non-shift worker 12 26 28 19 9 3 4 29 40 265
2020 Shift worker 13 25 18 21 10 7 6 36 43 41
2020 Non-shift worker 14 22 28 21 8 5 3 32 38 244
2019 Shift worker 8 28 16 12 28 4 4 43 39 25
2019 Non-shift worker 14 24 26 18 13 1 3 33 40 209
2018 Shift worker 6 23 15 37 16 0 3 54 30 33
2018 Non-shift worker 13 26 29 22 7 1 2 30 40 190

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 11 25 32 16 12 2 2 29 38 45
2022 Non-shift worker 15 24 34 16 6 2 3 24 41 265
2020 Shift worker 16 26 42 3 5 5 3 9 46 41
2020 Non-shift worker 18 28 33 14 4 3 0 19 48 245
2019 Shift worker 20 24 24 24 4 0 4 29 46 25
2019 Non-shift worker 12 28 37 16 4 2 1 21 41 208
2018 Shift worker 14 18 42 16 6 3 0 23 33 33
2018 Non-shift worker 19 30 35 9 4 2 3 13 51 190

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 0 7 21 38 33 0 0 72 7 45
2022 Non-shift worker 2 7 25 40 24 0 2 66 9 265
2020 Shift worker 2 7 35 31 23 2 0 55 10 41
2020 Non-shift worker 3 10 33 36 18 1 0 55 12 245
2019 Shift worker 4 12 40 32 12 0 0 44 16 25
2019 Non-shift worker 3 15 35 33 12 1 0 45 19 209

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 24 41 26 6 3 0 0 66 8 45
2022 Non-shift worker 13 44 26 13 4 1 0 57 17 260
2020 Shift worker 28 26 19 18 7 2 0 56 25 41
2020 Non-shift worker 18 40 22 14 4 3 0 59 18 245
2019 Shift worker 8 48 24 8 12 0 0 56 20 25
2019 Non-shift worker 12 34 32 18 3 1 0 47 21 209

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 73 15 5 7 0 0 0 87 7 45
2022 Non-shift worker 64 26 5 3 1 0 0 91 4 260
2020 Shift worker 60 36 2 0 2 0 0 96 2 41
2020 Non-shift worker 61 28 4 4 3 0 0 89 6 245
2019 Shift worker 52 40 4 4 0 0 0 92 4 25
2019 Non-shift worker 53 32 5 7 1 1 0 86 9 208
2018 Shift worker 40 35 12 13 0 0 0 75 13 33
2018 Non-shift worker 50 37 7 4 2 0 0 87 6 189

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 68 20 5 8 0 0 0 87 8 45
2022 Non-shift worker 65 27 5 3 0 0 0 92 3 260
2020 Shift worker 61 35 2 0 2 0 0 95 2 40
2020 Non-shift worker 65 28 3 3 1 0 0 93 4 244
2019 Shift worker 56 40 4 0 0 0 0 96 0 25
2019 Non-shift worker 54 34 8 3 0 0 0 88 3 208
2018 Shift worker 34 54 7 6 0 0 0 87 6 33
2018 Non-shift worker 53 37 5 4 1 0 0 90 5 190

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 55 26 11 4 2 0 2 83 6 45
2022 Non-shift worker 49 38 9 3 1 0 0 87 4 260
2020 Shift worker 47 40 11 0 2 0 0 87 2 41
2020 Non-shift worker 49 31 12 5 1 1 0 82 6 245
2019 Shift worker 28 60 8 0 4 0 0 88 4 25
2019 Non-shift worker 45 41 10 2 1 0 0 86 4 208
2018 Shift worker 37 48 10 6 0 0 0 85 6 33
2018 Non-shift worker 37 46 14 2 0 1 0 83 3 190

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 39 42 17 0 3 0 0 81 3 45
2022 Non-shift worker 30 51 10 5 2 1 0 82 7 265
2020 Shift worker 37 45 13 5 0 0 0 82 5 41
2020 Non-shift worker 26 49 17 5 2 1 0 76 7 244
2019 Shift worker 23 40 32 4 0 0 0 64 4 25
2019 Non-shift worker 29 44 15 9 2 1 0 74 11 208
2018 Shift worker 18 66 15 0 0 0 0 85 0 33
2018 Non-shift worker 29 49 12 6 2 3 0 81 8 188

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 29 50 15 0 3 4 0 82 3 45
2022 Non-shift worker 30 40 14 6 3 5 0 75 10 260
2020 Shift worker 42 53 2 0 0 2 0 98 0 41
2020 Non-shift worker 41 40 13 3 1 3 0 83 4 245
2019 Shift worker 23 61 8 0 4 4 0 88 4 25
2019 Non-shift worker 34 47 10 4 1 3 0 84 6 207
2018 Shift worker 22 55 16 4 0 3 0 80 4 33
2018 Non-shift worker 28 51 13 3 2 3 0 82 5 190

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 64 34 0 0 3 0 0 97 3 45
2022 Non-shift worker 51 38 6 3 1 0 0 90 5 265
2020 Shift worker 38 47 15 0 0 0 0 85 0 41
2020 Non-shift worker 46 42 8 3 1 0 0 88 4 244
2019 Shift worker 44 45 4 4 4 0 0 88 8 25
2019 Non-shift worker 41 46 8 3 1 0 0 87 4 208
2018 Shift worker 34 63 3 0 0 0 0 97 0 33
2018 Non-shift worker 35 51 11 2 2 0 0 85 3 189

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 38 34 5 6 8 4 5 79 15 45
2022 Non-shift worker 41 32 8 6 4 3 6 81 11 265

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 42 30 7 4 8 4 5 79 13 45
2022 Non-shift worker 43 29 11 4 3 4 6 80 8 265

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 25 31 13 0 7 24 0 73 9 45
2022 Non-shift worker 22 27 23 8 4 15 1 59 14 260
2020 Shift worker 30 53 10 2 0 5 0 87 2 41
2020 Non-shift worker 29 42 15 4 0 9 0 78 5 246

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 37 32 4 7 10 4 5 76 19 45
2022 Non-shift worker 33 41 8 6 4 5 3 80 11 260
2020 Shift worker 35 43 10 5 0 7 0 84 6 41
2020 Non-shift worker 36 38 10 7 2 3 4 79 10 245

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 13 19 10 3 5 42 8 65 15 45
2022 Non-shift worker 7 14 22 6 7 40 4 37 23 265

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 35 28 6 9 3 8 12 78 15 45
2022 Non-shift worker 30 32 17 4 4 6 7 71 9 260
2020 Shift worker 33 33 17 3 5 2 7 73 9 41
2020 Non-shift worker 28 33 16 9 2 8 5 70 12 246
2019 Shift worker 28 40 4 16 4 8 0 75 21 25
2019 Non-shift worker 28 36 14 9 5 7 2 70 15 209
2018 Shift worker 16 33 21 15 0 14 0 57 18 33
2018 Non-shift worker 18 46 16 7 5 4 4 70 13 189

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 24 37 17 11 5 4 2 65 17 45
2022 Non-shift worker 19 43 16 13 6 4 0 64 19 265
2020 Shift worker 26 30 19 18 5 3 0 58 23 41
2020 Non-shift worker 23 46 13 11 4 2 0 71 15 246
2019 Shift worker 15 44 16 16 8 0 0 60 24 25
2019 Non-shift worker 18 44 15 14 6 2 0 64 21 208
2018 Shift worker 18 46 19 17 0 0 0 64 17 33
2018 Non-shift worker 26 44 9 12 5 2 0 73 18 189

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 27 38 22 8 5 0 0 65 13 40
2022 Non-shift worker 21 47 22 6 3 1 0 68 9 265
2020 Shift worker 32 41 18 7 2 0 0 74 9 41
2020 Non-shift worker 26 46 18 4 2 3 0 75 6 245
2019 Shift worker 12 59 21 4 4 0 0 71 8 24
2019 Non-shift worker 21 43 22 11 2 1 1 65 13 208
2018 Shift worker 21 40 28 6 0 6 0 65 6 33
2018 Non-shift worker 20 43 23 11 3 1 0 63 14 186

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 16 24 11 11 3 24 11 62 21 45
2022 Non-shift worker 14 23 25 12 10 13 5 44 26 265
2020 Shift worker 21 16 26 25 7 6 0 38 34 40
2020 Non-shift worker 15 24 24 12 9 13 2 46 26 246
2019 Shift worker 0 20 20 20 16 20 4 26 47 25
2019 Non-shift worker 10 21 21 16 11 15 5 39 35 209
2018 Shift worker 9 21 22 31 0 15 3 37 37 33
2018 Non-shift worker 12 25 25 15 11 10 2 42 30 190

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 67 30 3 0 0 0 0 97 0 45
2022 Non-shift worker 54 37 2 4 3 0 0 92 6 265
2020 Shift worker 48 45 0 7 0 0 0 93 7 41
2020 Non-shift worker 50 37 6 6 1 0 0 86 7 246

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 50 35 9 6 0 0 0 85 6 45
2022 Non-shift worker 47 34 8 8 1 0 2 82 10 265
2020 Shift worker 34 48 10 3 0 2 3 86 3 41
2020 Non-shift worker 39 37 11 8 3 1 1 77 12 246
2019 Shift worker 36 32 24 8 0 0 0 68 8 25
2019 Non-shift worker 44 34 6 10 6 0 0 78 15 208

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 53 28 9 2 7 0 0 81 9 45
2022 Non-shift worker 46 42 6 5 0 0 0 89 5 265
2020 Shift worker 42 39 9 8 0 2 0 82 8 40
2020 Non-shift worker 42 37 12 6 2 0 0 80 9 243
2019 Shift worker 40 40 12 8 0 0 0 80 8 25
2019 Non-shift worker 47 37 10 4 2 0 0 84 6 206

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 77 23 0 0 0 0 0 100 0 45
2022 Non-shift worker 71 24 1 2 1 0 0 96 3 265
2020 Shift worker 71 24 3 2 0 0 0 95 2 40
2020 Non-shift worker 73 23 1 1 1 0 0 97 2 245

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 81 17 0 2 0 0 0 98 2 45
2022 Non-shift worker 86 10 2 0 0 0 2 97 1 260
2019 Shift worker 96 4 0 0 0 0 0 100 0 24
2019 Non-shift worker 84 13 2 0 0 0 0 98 0 207

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 48 32 15 5 0 0 0 81 5 45
2022 Non-shift worker 45 35 14 4 1 1 1 81 5 265
2020 Shift worker 65 30 5 0 0 0 0 95 0 41
2020 Non-shift worker 49 32 15 1 2 1 0 82 3 246
2019 Shift worker 38 38 16 4 0 4 0 79 4 24
2019 Non-shift worker 46 30 16 4 1 2 0 78 5 207

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 265

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 39 61 25

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 64 36 25

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 18 82 25

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 25

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 25

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 25

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 25

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 22 78 25

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 32 68 25

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 52 48 25

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 26 74 25

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 30 70 25

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 73 27 25

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 29 71 25

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 25

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 4 96 25

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 25

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 39 61 25

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 25

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 21 79 25

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 47 53 25

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 31 69 25

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 9 91 25

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 4 96 25

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 4 96 25

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 25

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 8 92 25

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 8 92 25

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 38 62 25

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 17 83 25

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 29 71 25

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 10 90 25

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 4 96 25

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 5 95 25

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 13 87 25

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 12 88 25

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 7 93 25

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 22 78 25

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 31 69 25

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 11 89 25

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 50 50 25

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 5 95 25

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 48 52 25

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 4 96 25

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 25

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 10 6 6 2 3 45 27 60 18 45
2022 Non-shift worker 10 9 10 4 3 51 13 52 19 265
2020 Shift worker 17 13 16 5 2 33 14 56 14 41
2020 Non-shift worker 12 18 13 4 2 43 8 60 13 246
2019 Shift worker 8 16 20 8 4 24 20 43 21 25
2019 Non-shift worker 12 15 15 5 3 38 12 54 16 207
2018 Shift worker 12 23 21 3 0 35 7 59 5 33
2018 Non-shift worker 11 16 18 5 3 38 9 50 16 188

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 30 41 6 4 3 14 2 85 8 45
2022 Non-shift worker 20 40 14 6 3 16 1 72 11 260
2020 Shift worker 30 34 19 12 0 5 0 67 12 41
2020 Non-shift worker 27 36 13 5 2 15 2 76 9 245
2019 Shift worker 24 37 16 12 4 8 0 66 17 25
2019 Non-shift worker 25 43 15 4 4 10 0 75 9 209
2018 Shift worker 17 41 22 3 0 17 0 70 3 33
2018 Non-shift worker 18 44 17 6 2 11 2 71 9 188

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 10 90 45
2022 Non-shift worker 5 95 260

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 15 85 15

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 65 35 15

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 7 93 15

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 7 93 15

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 28 72 15

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 21 79 15

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 34 66 15

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 7 93 15

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 6 94 15

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 7 93 15

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 6 94 15

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 21 79 15

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 35 65 15

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 25 75 15

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 41 59 15

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 28 72 15

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 12 88 15

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 15

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 13 87 15

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 7 93 15

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 13 87 15

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 59 41 15

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 8 92 15

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 8 92 15

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 13 87 15

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 13 87 15

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 19 81 15

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 13 87 15

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 48 52 15

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 78 22 15

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 0 100 15

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 21 79 15

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 20 4 6 4 3 51 13 65 19 45
2022 Non-shift worker 14 9 13 2 2 51 8 59 10 265
2020 Shift worker 22 15 15 2 0 32 14 69 4 41
2020 Non-shift worker 13 16 16 3 1 46 3 58 9 246
2019 Shift worker 8 21 21 0 8 29 12 50 14 24
2019 Non-shift worker 12 16 15 3 1 46 7 59 8 208
2018 Shift worker 9 26 15 3 0 41 7 66 5 33
2018 Non-shift worker 11 16 19 3 3 39 8 53 11 189

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 37 34 6 2 3 18 0 87 6 45
2022 Non-shift worker 22 36 13 8 1 19 2 73 11 265
2020 Shift worker 30 41 19 0 0 10 0 79 0 41
2020 Non-shift worker 26 38 16 3 1 16 0 77 5 245
2019 Shift worker 20 41 20 0 8 12 0 68 9 25
2019 Non-shift worker 24 38 16 4 1 16 1 75 6 208
2018 Shift worker 15 55 19 3 0 8 0 76 3 33
2018 Non-shift worker 19 40 20 6 2 12 1 68 9 189

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 8 92 45
2022 Non-shift worker 6 94 265
2020 Shift worker 9 91 41
2020 Non-shift worker 10 90 246
2019 Shift worker 17 83 24
2019 Non-shift worker 9 91 208

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 34 66 15

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 71 29 15

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Non-shift worker 42 50 0 0 8 0 0 92 8 10

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 39 36 4 6 8 7 0 80 16 45
2022 Non-shift worker 37 41 8 5 1 2 6 85 6 265
2020 Shift worker 46 39 4 3 0 2 5 92 3 41
2020 Non-shift worker 44 38 8 3 2 2 2 87 5 245

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Shift worker 52 17 10 7 14 40
2022 Non-shift worker 51 21 1 2 25 215

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 59 41 40
2022 Non-shift worker 54 46 215

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 70 30 40
2022 Non-shift worker 51 49 215

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 98 2 40
2022 Non-shift worker 79 21 215

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 69 31 40
2022 Non-shift worker 64 36 215

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 35 65 40
2022 Non-shift worker 26 74 215

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 50 50 40
2022 Non-shift worker 48 52 215

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 23 77 40
2022 Non-shift worker 22 78 215

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 22 78 40
2022 Non-shift worker 12 88 215

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 20 80 40
2022 Non-shift worker 9 91 215

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 19 81 40
2022 Non-shift worker 31 69 215

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 40 60 40
2022 Non-shift worker 30 70 215

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 0 100 40
2022 Non-shift worker 0 100 215

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Shift worker 0 100 40
2022 Non-shift worker 9 91 215

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 85 11 0 3 0 0 0 97 3 40
2022 Non-shift worker 81 13 3 0 1 0 2 96 1 215

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 0 9 16 33 35 2 5 72 10 40
2022 Non-shift worker 6 10 21 18 38 4 3 60 17 215

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 0 19 27 24 22 7 0 50 21 40
2022 Non-shift worker 6 24 19 18 27 4 0 48 32 215
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 49 31 7 5 4 4 0 83 10 45
2022 Non-shift worker 46 41 7 2 4 0 0 87 6 265
2020 Shift worker 48 27 10 9 5 0 0 75 15 41
2020 Non-shift worker 49 33 9 7 2 1 0 83 9 246

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 10 2 0 13 38 3 34 81 19 45
2022 Non-shift worker 2 4 7 13 45 3 26 82 9 260

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 22 41 22 5 3 8 0 68 8 45
2022 Non-shift worker 19 50 19 6 4 2 0 70 10 260
2020 Shift worker 32 51 10 5 2 0 0 83 7 41
2020 Non-shift worker 32 48 13 4 3 0 0 81 6 244
2019 Shift worker 12 48 20 12 4 4 0 63 16 25
2019 Non-shift worker 18 45 23 8 4 1 0 64 12 207
2018 Shift worker 13 66 19 3 0 0 0 79 3 33
2018 Non-shift worker 17 46 26 7 1 3 0 65 8 190

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Shift worker 7 30 48 9 6 45
2022 Non-shift worker 10 32 38 17 3 265

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 59 22 8 2 5 2 2 84 7 45
2022 Non-shift worker 46 34 11 3 3 2 1 82 6 265
2020 Shift worker 52 21 12 7 3 4 0 77 11 41
2020 Non-shift worker 40 42 11 5 1 1 0 83 6 246

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 43 24 14 4 10 4 0 70 15 45
2022 Non-shift worker 40 32 13 8 5 0 0 73 13 265
2020 Shift worker 54 11 17 9 7 0 0 66 17 41
2020 Non-shift worker 34 36 11 14 4 1 0 71 19 244

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 29 48 9 2 3 10 0 85 5 45
2022 Non-shift worker 19 52 15 8 5 1 0 71 13 265
2020 Shift worker 43 28 9 10 10 0 0 71 20 41
2020 Non-shift worker 26 40 18 11 4 0 0 67 15 246
2019 Shift worker 20 44 8 20 8 0 0 64 28 25
2019 Non-shift worker 18 38 23 13 8 0 0 56 21 209
2018 Shift worker 25 54 10 11 0 0 0 79 11 33
2018 Non-shift worker 16 45 23 12 4 1 0 61 16 189

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Non-shift worker 6 43 30 17 2 1 0 50 19 85

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 42 20 21 4 10 2 0 64 14 45
2022 Non-shift worker 40 31 15 5 7 0 2 73 12 265
2020 Shift worker 36 32 20 2 7 0 2 70 10 41
2020 Non-shift worker 40 28 18 7 7 0 0 68 14 242
2019 Shift worker 36 32 20 4 8 0 0 68 12 25
2019 Non-shift worker 39 29 17 5 9 0 1 69 15 208
2018 Shift worker 48 24 7 12 6 3 0 75 18 33
2018 Non-shift worker 33 34 17 8 6 0 3 69 14 188

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 16 30 23 12 19 0 0 46 31 45
2022 Non-shift worker 12 17 29 22 20 0 0 29 42 260
2020 Shift worker 5 24 24 17 29 0 0 30 46 40
2020 Non-shift worker 10 15 27 22 27 0 0 25 49 246
2019 Shift worker 20 20 24 12 24 0 0 40 36 25
2019 Non-shift worker 15 18 33 21 13 0 0 33 34 209
2018 Shift worker 16 30 34 8 12 0 0 46 20 33
2018 Non-shift worker 11 19 39 21 10 0 0 30 31 189

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 24 22 29 16 9 0 0 46 25 45
2022 Non-shift worker 11 25 32 19 12 0 1 36 32 260
2020 Shift worker 8 30 28 12 22 0 0 38 34 40
2020 Non-shift worker 12 19 25 24 20 0 0 31 44 246
2019 Shift worker 16 28 20 12 24 0 0 43 36 25
2019 Non-shift worker 11 21 30 24 14 0 1 32 38 208
2018 Shift worker 13 34 39 11 3 0 0 47 14 33
2018 Non-shift worker 11 15 36 28 10 0 0 26 38 189

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 20 21 21 16 20 2 0 42 37 45
2022 Non-shift worker 12 21 26 21 20 0 0 33 41 265
2020 Shift worker 11 17 23 18 28 0 3 29 47 41
2020 Non-shift worker 13 15 27 21 23 1 0 28 45 244
2019 Shift worker 24 28 4 12 32 0 0 52 44 25
2019 Non-shift worker 14 20 25 22 18 0 1 34 41 209
2018 Shift worker 19 21 37 6 11 3 3 42 19 33
2018 Non-shift worker 10 21 28 26 13 1 1 31 40 187

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 39 27 15 5 7 0 7 71 13 45
2022 Non-shift worker 32 27 17 14 6 0 4 62 21 265
2020 Shift worker 29 29 19 10 12 0 2 59 22 41
2020 Non-shift worker 26 23 22 16 12 0 0 49 28 242
2019 Shift worker 56 20 4 12 8 0 0 76 20 25
2019 Non-shift worker 35 25 23 8 7 0 2 61 15 207
2018 Shift worker 44 34 14 3 3 0 3 79 6 33
2018 Non-shift worker 30 30 25 8 5 1 1 61 13 189

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 35 21 22 7 14 0 0 57 22 45
2022 Non-shift worker 29 25 21 13 10 1 1 55 24 265
2020 Shift worker 39 19 21 17 4 0 0 58 21 41
2020 Non-shift worker 27 24 22 15 11 0 0 52 26 245
2019 Shift worker 36 20 24 17 4 0 0 56 21 25
2019 Non-shift worker 31 24 25 13 7 0 0 55 20 209
2018 Shift worker 27 44 17 9 0 0 3 73 9 33
2018 Non-shift worker 24 27 28 12 8 0 0 52 20 186

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 36 31 18 2 9 2 2 69 12 45
2022 Non-shift worker 25 31 25 10 6 1 2 58 16 265
2020 Shift worker 31 42 16 10 2 0 0 73 12 41
2020 Non-shift worker 25 31 24 12 7 0 0 56 19 245
2019 Shift worker 24 40 20 12 4 0 0 64 16 25
2019 Non-shift worker 17 37 27 12 6 1 0 55 18 209
2018 Shift worker 29 49 22 0 0 0 0 78 0 31
2018 Non-shift worker 15 32 35 13 4 1 1 48 17 189

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 39 27 15 13 4 2 0 68 17 45
2022 Non-shift worker 18 28 28 15 12 0 0 45 27 265
2020 Shift worker 18 25 21 22 14 0 0 43 35 41
2020 Non-shift worker 16 23 23 24 13 0 0 39 38 246
2019 Shift worker 16 19 28 28 8 0 0 35 37 25
2019 Non-shift worker 11 30 31 18 9 0 0 42 27 209
2018 Shift worker 22 29 29 13 6 0 0 52 19 31
2018 Non-shift worker 10 23 39 18 9 0 0 34 27 189

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 49 23 15 11 2 0 0 72 13 45
2022 Non-shift worker 22 35 22 9 10 1 1 59 19 260
2020 Shift worker 36 15 26 14 9 0 0 50 24 41
2020 Non-shift worker 24 26 20 20 10 0 0 50 30 245
2019 Shift worker 28 20 20 24 8 0 0 48 32 25
2019 Non-shift worker 19 34 22 17 8 0 0 53 25 209
2018 Shift worker 19 50 21 6 3 0 0 69 9 31
2018 Non-shift worker 14 33 28 15 10 0 0 47 25 188

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 62 20 8 3 4 0 2 84 8 45
2022 Non-shift worker 42 27 19 5 6 1 1 70 11 265
2020 Shift worker 46 24 10 14 7 0 0 70 21 41
2020 Non-shift worker 45 20 17 10 6 1 0 66 17 244
2019 Shift worker 44 33 4 8 12 0 0 76 20 25
2019 Non-shift worker 37 32 20 5 6 0 0 69 11 208

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 52 26 10 5 4 0 2 80 9 45
2022 Non-shift worker 44 30 16 6 2 1 0 75 9 265
2020 Shift worker 37 27 20 13 2 0 0 64 16 41
2020 Non-shift worker 27 29 21 13 10 0 0 56 23 245

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 32 26 21 15 6 0 0 58 21 45
2022 Non-shift worker 24 32 23 13 6 1 1 57 20 260
2020 Shift worker 22 35 19 13 11 0 0 56 24 41
2020 Non-shift worker 25 24 19 20 12 0 0 49 32 246
2019 Shift worker 16 36 16 28 4 0 0 51 33 25
2019 Non-shift worker 26 31 25 14 4 0 0 57 19 206
2018 Shift worker 35 27 17 9 9 3 0 64 19 31
2018 Non-shift worker 21 32 24 16 7 0 0 53 23 189

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 54 22 11 7 8 0 0 75 14 45
2022 Non-shift worker 55 24 14 2 3 0 2 81 5 260
2020 Shift worker 67 22 6 3 2 0 0 89 5 40
2020 Non-shift worker 50 26 12 8 3 0 1 77 11 245
2019 Shift worker 54 21 17 4 4 0 0 75 9 24
2019 Non-shift worker 56 19 13 6 6 0 0 75 12 209
2018 Shift worker 54 29 10 0 6 0 0 84 6 31
2018 Non-shift worker 53 16 16 6 8 0 0 70 14 189

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 60 24 10 4 3 0 0 84 6 45
2022 Non-shift worker 60 28 8 2 1 0 1 89 3 260
2020 Shift worker 50 40 5 2 2 0 0 90 5 39
2020 Non-shift worker 49 31 13 4 3 0 0 81 6 244

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 68 18 4 4 3 0 3 89 7 45
2022 Non-shift worker 78 10 4 1 1 0 7 95 1 260
2020 Shift worker 69 19 8 0 2 2 0 90 2 40
2020 Non-shift worker 71 14 7 1 0 1 4 90 2 244
2019 Shift worker 76 12 8 0 0 0 4 91 0 25
2019 Non-shift worker 75 10 4 1 2 2 5 92 3 209
2018 Shift worker 73 15 9 0 3 0 0 88 3 31
2018 Non-shift worker 71 15 6 0 3 0 5 90 3 189

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 79 4 4 4 7 0 2 85 11 45
2022 Non-shift worker 77 9 6 1 3 1 3 90 5 260
2020 Shift worker 76 10 5 2 0 2 5 92 3 40
2020 Non-shift worker 80 9 2 2 2 0 4 93 4 242
2019 Shift worker 64 8 8 12 4 0 4 76 16 25
2019 Non-shift worker 72 16 5 1 3 1 2 90 5 209
2018 Shift worker 70 24 0 3 0 0 3 97 3 31
2018 Non-shift worker 77 10 6 3 2 0 2 89 5 186

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 62 18 14 2 2 0 2 82 4 45
2022 Non-shift worker 68 19 8 2 1 0 2 89 4 260
2020 Shift worker 76 10 3 8 0 0 2 88 9 39
2020 Non-shift worker 74 13 5 3 1 0 3 91 4 244
2019 Shift worker 56 20 8 12 4 0 0 77 16 25
2019 Non-shift worker 60 23 9 5 1 0 1 85 6 208
2018 Shift worker 44 30 20 6 0 0 0 74 6 32
2018 Non-shift worker 58 24 11 4 2 0 0 83 6 188

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 68 7 6 6 9 0 4 78 16 45
2022 Non-shift worker 70 14 7 3 3 0 2 86 7 260
2020 Shift worker 65 20 5 6 5 0 0 85 11 39
2020 Non-shift worker 72 8 9 6 3 0 2 82 9 243
2019 Shift worker 60 12 0 24 4 0 0 72 28 25
2019 Non-shift worker 56 23 8 7 5 1 0 80 12 207
2018 Shift worker 63 22 6 9 0 0 0 85 9 32
2018 Non-shift worker 58 21 10 6 4 0 1 80 10 187

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 67 4 0 2 4 0 22 92 8 45
2022 Non-shift worker 57 11 4 2 1 0 24 91 4 260
2020 Shift worker 60 7 2 2 0 0 28 94 3 39
2020 Non-shift worker 65 7 5 2 1 1 19 90 4 245
2019 Shift worker 59 8 4 4 0 0 25 89 5 25
2019 Non-shift worker 51 12 10 2 0 1 23 83 4 208
2018 Shift worker 62 0 3 3 0 0 32 91 4 32
2018 Non-shift worker 53 12 9 3 1 0 22 84 5 188

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 73 15 2 2 2 0 6 94 4 45
2022 Non-shift worker 74 14 4 1 0 0 7 95 1 260
2020 Shift worker 77 16 2 2 0 0 2 95 2 41
2020 Non-shift worker 75 11 6 3 1 0 3 89 4 246
2019 Shift worker 80 12 0 8 0 0 0 92 8 25
2019 Non-shift worker 77 14 1 2 0 1 4 95 3 207
2018 Shift worker 75 15 6 0 0 0 3 93 0 32
2018 Non-shift worker 74 15 4 2 0 0 4 93 3 187

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 53 11 17 5 13 0 2 65 17 45
2022 Non-shift worker 69 11 6 1 5 0 7 87 7 260
2020 Shift worker 65 16 12 0 2 0 5 85 2 41
2020 Non-shift worker 67 16 7 3 5 0 2 84 8 244
2019 Shift worker 57 8 12 16 8 0 0 65 23 25
2019 Non-shift worker 71 12 6 6 2 0 2 85 9 209
2018 Shift worker 55 13 12 4 10 0 6 72 15 32
2018 Non-shift worker 70 12 5 7 2 0 4 85 9 187

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 57 22 6 2 7 0 6 84 10 45
2022 Non-shift worker 53 22 16 5 1 0 3 77 7 260
2020 Shift worker 53 33 11 0 3 0 0 86 3 41
2020 Non-shift worker 50 25 18 5 3 0 0 75 7 246
2019 Shift worker 58 38 4 0 0 0 0 96 0 24
2019 Non-shift worker 59 22 11 5 2 1 1 82 7 208
2018 Shift worker 39 37 12 6 3 0 3 78 10 32
2018 Non-shift worker 52 23 15 6 0 0 4 78 6 188

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 13 26 40 16 5 0 0 39 21 45
2022 Non-shift worker 7 24 44 19 6 0 0 31 25 265
2020 Shift worker 12 31 33 14 9 0 0 43 24 41
2020 Non-shift worker 7 23 40 21 8 0 0 31 29 246
2019 Shift worker 12 36 28 20 4 0 0 48 24 25
2019 Non-shift worker 12 25 40 20 4 0 0 37 23 209
2018 Shift worker 22 37 24 11 6 0 0 58 17 33
2018 Non-shift worker 7 21 53 17 2 0 0 28 19 190

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 0 15 46 19 20 0 0 38 15 45
2022 Non-shift worker 5 22 38 23 12 0 0 35 27 260
2020 Shift worker 7 22 30 31 9 0 0 40 29 41
2020 Non-shift worker 10 23 38 21 7 0 0 28 34 245
2019 Shift worker 12 17 32 24 16 0 0 40 29 25
2019 Non-shift worker 8 20 37 19 14 0 0 34 28 207
2018 Shift worker 6 12 36 27 19 0 0 46 18 33
2018 Non-shift worker 4 18 41 28 9 0 0 37 22 190
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Shift worker 20 62 16 2 45
2022 Non-shift worker 25 62 12 1 265
2020 Shift worker 22 63 13 3 41
2020 Non-shift worker 31 54 14 1 246

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Non-shift worker 61 39 65

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Shift worker 35 10 13 2 6 7 26 68 12 45
2022 Non-shift worker 43 14 8 6 5 2 23 75 15 265
2020 Shift worker 45 18 6 2 7 0 22 80 12 41
2020 Non-shift worker 45 13 12 7 8 1 14 69 17 245
2019 Shift worker 68 0 8 8 4 0 12 77 14 25
2019 Non-shift worker 53 10 9 8 6 1 13 73 17 209
2018 Shift worker 60 7 9 0 3 3 18 85 4 33
2018 Non-shift worker 57 11 9 3 6 1 13 79 10 188

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Non-shift worker 14 35 16 12 15 3 5 53 29 65

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Non-shift worker 6 14 14 15 29 5 18 26 56 65
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