2022 Public Service Employee Survey Results by Theme for Privy Council Office by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 34 0 0 5 6 0 94 6 20
2022 Communications or public affairs 52 35 6 3 4 0 0 87 7 70
2022 Access to information and privacy 35 48 2 8 7 0 0 83 15 25
2022 Security 48 43 8 2 0 0 0 90 2 35
2022 Administration and operations 42 39 13 3 4 0 0 81 6 125
2022 Human resources 32 47 19 3 0 0 0 78 3 55
2022 Financial management 29 42 17 10 2 0 0 71 12 25
2022 Information management 38 47 0 11 4 0 0 85 15 25
2022 Information technology 36 44 5 12 3 0 0 80 15 35
2022 Data sciences 40 52 4 4 0 0 0 92 4 20
2022 Policy 39 41 9 8 3 1 0 81 11 160
2022 Other services to the public 51 44 0 5 0 0 0 95 5 15
2022 None of the above 44 37 10 1 7 0 0 81 9 55
2020 Client contact centre 40 40 14 0 0 0 6 85 0 15
2020 Communications or public affairs 52 32 7 6 3 0 0 84 9 89
2020 Access to information and privacy 22 26 17 19 17 0 0 48 35 25
2020 Security 63 26 9 2 0 0 0 89 2 38
2020 Administration and operations 39 39 13 7 2 0 0 78 9 122
2020 Human resources 48 41 3 5 3 0 0 89 8 65
2020 Financial management 35 41 10 6 8 0 0 75 15 43
2020 Information management 53 35 8 3 0 0 0 88 3 28
2020 Information technology 36 44 10 5 5 0 0 80 10 41
2020 Data sciences 67 26 3 0 0 3 0 97 0 29
2020 Policy 43 43 6 7 1 0 0 86 8 162
2020 Project management 59 31 0 10 0 0 0 90 10 10
2020 None of the above 47 22 14 7 11 0 0 69 18 56
2019 Client contact centre 42 34 11 7 7 0 0 76 13 12
2019 Communications or public affairs 56 35 6 1 3 0 0 91 4 104
2019 Access to information and privacy 35 36 6 23 0 0 0 71 23 31
2019 Security 63 24 7 4 2 0 0 87 6 45
2019 Legal services 65 29 0 6 0 0 0 94 6 17
2019 Administration and operations 46 37 14 4 0 0 0 82 4 124
2019 Human resources 33 44 11 10 2 0 0 76 12 60
2019 Financial management 50 27 15 5 2 0 0 77 7 43
2019 Information management 47 38 4 8 4 0 0 85 11 23
2019 Information technology 52 32 13 2 2 0 0 84 3 59
2019 Data sciences 46 37 0 9 9 0 0 83 17 11
2019 Policy 57 32 5 5 1 0 0 89 6 188
2019 Project management 60 33 7 0 0 0 0 93 0 12
2019 Other services to the public 53 17 23 7 0 0 0 70 7 12
2019 None of the above 45 43 11 2 0 0 0 88 2 65
2018 Communications or public affairs 61 33 3 3 0 0 0 94 3 78
2018 Access to information and privacy 41 31 14 15 0 0 0 72 15 22
2018 Security 39 45 9 2 5 0 0 84 7 36
2018 Legal services 75 17 8 0 0 0 0 92 0 12
2018 Administration and operations 41 43 9 7 0 0 0 84 7 93
2018 Human resources 41 38 6 9 4 0 2 81 13 55
2018 Financial management 29 33 19 15 4 0 0 62 19 24
2018 Information management 51 24 12 7 6 0 0 75 13 26
2018 Information technology 40 43 15 3 0 0 0 82 3 32
2018 Policy 44 48 2 5 1 0 0 92 6 148
2018 Project management 54 46 0 0 0 0 0 100 0 12
2018 Other services to the public 54 41 5 0 0 0 0 95 0 13
2018 None of the above 33 53 8 4 2 0 0 86 5 48

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 55 35 5 0 5 0 0 89 5 20
2022 Communications or public affairs 46 31 12 8 3 0 0 77 11 70
2022 Access to information and privacy 39 24 23 9 6 0 0 63 14 25
2022 Security 40 37 13 2 8 0 0 78 10 35
2022 Administration and operations 45 35 10 4 6 0 0 80 10 125
2022 Human resources 45 36 11 3 4 0 0 82 7 55
2022 Financial management 41 47 0 9 3 0 0 88 12 25
2022 Information management 41 29 11 11 8 0 0 70 19 25
2022 Information technology 23 40 11 15 11 0 0 63 26 35
2022 Data sciences 56 30 4 10 0 0 0 86 10 20
2022 Policy 40 36 8 12 4 1 0 77 16 160
2022 Other services to the public 39 35 20 0 6 0 0 74 6 15
2022 None of the above 41 28 18 5 8 0 0 69 13 55
2020 Client contact centre 52 19 23 0 0 0 6 76 0 14
2020 Communications or public affairs 56 23 11 9 1 0 0 78 11 89
2020 Access to information and privacy 33 26 4 24 13 0 0 59 37 25
2020 Security 41 31 12 14 3 0 0 72 16 38
2020 Administration and operations 44 25 13 13 4 1 0 70 17 123
2020 Human resources 58 28 6 8 0 0 0 86 8 64
2020 Financial management 44 36 9 5 5 0 0 80 10 43
2020 Information management 65 29 7 0 0 0 0 93 0 28
2020 Information technology 37 37 8 7 8 2 0 76 16 41
2020 Data sciences 52 41 3 0 0 3 0 97 0 29
2020 Policy 35 41 13 9 1 0 0 76 10 162
2020 Project management 27 63 0 10 0 0 0 90 10 10
2020 None of the above 36 27 16 10 12 0 0 62 22 56
2019 Client contact centre 63 18 18 0 0 0 0 82 0 11
2019 Communications or public affairs 46 40 7 4 3 0 0 86 7 104
2019 Access to information and privacy 49 23 11 8 9 0 0 72 17 31
2019 Security 47 25 12 9 6 0 0 73 15 45
2019 Legal services 29 29 24 12 6 0 0 59 18 17
2019 Administration and operations 46 32 14 6 3 0 0 77 9 124
2019 Human resources 35 34 20 7 5 0 0 69 11 60
2019 Financial management 37 43 14 4 2 0 0 80 6 42
2019 Information management 40 33 4 17 8 0 0 72 24 23
2019 Information technology 42 35 13 6 3 0 0 77 10 58
2019 Data sciences 26 48 0 17 9 0 0 74 26 11
2019 Policy 45 39 6 6 3 0 0 84 9 188
2019 Project management 48 36 0 0 16 0 0 84 16 12
2019 Other services to the public 68 0 15 17 0 0 0 68 17 12
2019 None of the above 40 39 12 6 3 0 0 79 9 65
2018 Communications or public affairs 55 37 5 3 1 0 0 92 4 78
2018 Access to information and privacy 50 35 9 6 0 0 0 85 6 22
2018 Security 40 28 10 18 4 0 0 68 22 35
2018 Legal services 47 38 8 8 0 0 0 84 8 13
2018 Administration and operations 44 38 9 6 2 1 0 83 8 93
2018 Human resources 40 37 9 8 6 0 0 77 13 54
2018 Financial management 19 31 27 15 7 0 0 51 22 25
2018 Information management 41 32 12 4 10 0 0 74 14 24
2018 Information technology 25 46 16 13 0 0 0 71 13 32
2018 Policy 41 42 7 7 3 0 0 83 10 150
2018 Project management 51 35 7 0 8 0 0 86 8 13
2018 Other services to the public 64 30 5 0 0 0 0 95 0 13
2018 None of the above 32 44 12 7 5 0 0 77 12 48

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 65 30 0 0 5 0 0 95 5 20
2022 Communications or public affairs 65 20 11 3 1 0 0 85 4 70
2022 Access to information and privacy 53 32 10 5 0 0 0 85 5 25
2022 Security 72 14 11 4 0 0 0 85 4 35
2022 Administration and operations 58 28 11 1 2 0 0 86 3 125
2022 Human resources 50 38 10 2 0 0 0 89 2 55
2022 Financial management 46 39 8 6 0 0 0 85 6 25
2022 Information management 70 18 4 3 4 0 0 88 7 25
2022 Information technology 61 15 24 0 0 0 0 76 0 35
2022 Data sciences 51 45 0 0 4 0 0 96 4 20
2022 Policy 51 36 9 4 1 0 0 87 4 160
2022 Other services to the public 64 31 5 0 0 0 0 95 0 15
2022 None of the above 55 29 12 1 2 0 0 85 3 55
2020 Client contact centre 60 25 9 0 0 0 6 90 0 14
2020 Communications or public affairs 70 21 7 1 1 0 0 91 2 88
2020 Access to information and privacy 37 32 15 4 13 0 0 68 17 25
2020 Security 74 23 3 0 0 0 0 97 0 38
2020 Administration and operations 60 22 13 3 3 0 0 82 6 123
2020 Human resources 62 27 9 2 0 0 0 89 2 64
2020 Financial management 49 34 6 5 5 0 0 83 10 43
2020 Information management 66 34 0 0 0 0 0 100 0 28
2020 Information technology 60 28 8 2 2 0 0 88 5 41
2020 Data sciences 84 13 3 0 0 0 0 97 0 29
2020 Policy 51 38 7 3 0 0 0 89 3 162
2020 Project management 69 21 10 0 0 0 0 90 0 10
2020 None of the above 57 28 10 3 3 0 0 84 6 56
2019 Client contact centre 48 28 17 0 7 0 0 76 7 12
2019 Communications or public affairs 64 30 4 1 2 0 0 93 3 102
2019 Access to information and privacy 48 22 16 10 5 0 0 70 14 31
2019 Security 69 22 7 2 0 0 0 91 2 45
2019 Legal services 75 25 0 0 0 0 0 100 0 16
2019 Administration and operations 54 38 5 2 1 0 0 92 2 122
2019 Human resources 46 42 8 4 0 0 0 88 4 59
2019 Financial management 57 31 10 0 2 0 0 88 2 43
2019 Information management 64 25 4 8 0 0 0 89 8 23
2019 Information technology 61 33 4 2 0 0 0 94 2 59
2019 Data sciences 63 19 0 9 9 0 0 83 17 11
2019 Policy 62 31 3 4 0 0 0 93 4 186
2019 Project management 81 11 8 0 0 0 0 92 0 10
2019 Other services to the public 54 29 17 0 0 0 0 83 0 12
2019 None of the above 58 34 6 2 0 0 0 92 2 65
2018 Communications or public affairs 69 27 5 0 0 0 0 95 0 78
2018 Access to information and privacy 64 26 5 6 0 0 0 90 6 22
2018 Security 61 27 12 0 0 0 0 88 0 35
2018 Legal services 84 16 0 0 0 0 0 100 0 13
2018 Administration and operations 64 26 10 0 0 0 0 90 0 93
2018 Human resources 49 38 6 4 4 0 0 87 7 55
2018 Financial management 35 36 13 16 0 0 0 71 16 25
2018 Information management 56 31 0 7 6 0 0 87 13 26
2018 Information technology 59 33 9 0 0 0 0 91 0 32
2018 Policy 62 33 2 2 1 0 0 95 3 150
2018 Project management 78 22 0 0 0 0 0 100 0 13
2018 Other services to the public 83 12 5 0 0 0 0 95 0 13
2018 None of the above 71 23 7 0 0 0 0 93 0 48

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 73 15 0 0 5 0 7 94 6 20
2022 Communications or public affairs 58 31 4 4 3 0 0 89 7 70
2022 Access to information and privacy 45 43 8 0 4 0 0 88 4 25
2022 Security 43 47 5 3 2 0 0 90 5 35
2022 Administration and operations 51 32 12 2 2 0 0 83 4 125
2022 Human resources 40 46 12 2 0 0 0 85 2 55
2022 Financial management 40 36 18 4 2 0 0 76 6 25
2022 Information management 61 24 4 8 4 0 0 84 12 25
2022 Information technology 39 38 14 6 2 0 0 77 9 35
2022 Data sciences 56 36 4 4 0 0 0 92 4 20
2022 Policy 38 46 9 5 2 1 0 84 6 160
2022 Other services to the public 65 30 0 5 0 0 0 95 5 15
2022 None of the above 51 32 12 4 2 0 0 83 6 55
2020 Client contact centre 46 35 8 6 0 0 6 85 6 15
2020 Communications or public affairs 59 29 6 2 3 0 2 89 5 89
2020 Access to information and privacy 18 38 13 20 11 0 0 55 32 25
2020 Security 62 30 5 3 0 0 0 92 3 37
2020 Administration and operations 50 34 7 4 5 0 0 84 9 121
2020 Human resources 51 34 14 0 2 0 0 85 2 65
2020 Financial management 57 24 6 5 5 2 0 83 11 43
2020 Information management 66 26 5 4 0 0 0 92 4 28
2020 Information technology 32 47 15 3 2 0 0 80 5 41
2020 Data sciences 74 23 3 0 0 0 0 97 0 29
2020 Policy 46 43 6 4 0 1 0 90 4 161
2020 Project management 61 29 0 10 0 0 0 90 10 10
2020 None of the above 45 33 14 3 4 0 0 79 7 56
2019 Client contact centre 48 52 0 0 0 0 0 100 0 12
2019 Communications or public affairs 67 26 4 3 1 0 0 93 4 104
2019 Access to information and privacy 46 30 9 11 5 0 0 76 15 31
2019 Security 61 30 4 4 0 0 0 91 4 45
2019 Legal services 65 29 6 0 0 0 0 94 0 17
2019 Administration and operations 49 40 9 2 0 0 0 89 2 124
2019 Human resources 33 50 10 7 0 0 0 83 7 60
2019 Financial management 51 38 5 4 2 0 0 88 6 43
2019 Information management 44 44 4 4 4 0 0 89 8 23
2019 Information technology 57 36 4 2 2 0 0 93 3 59
2019 Data sciences 63 19 0 9 9 0 0 83 17 11
2019 Policy 60 29 6 4 1 0 0 89 5 188
2019 Project management 51 33 0 16 0 0 0 84 16 12
2019 Other services to the public 38 43 0 9 9 0 0 81 19 11
2019 None of the above 57 29 8 4 2 0 0 86 6 64
2018 Communications or public affairs 66 29 2 3 0 0 0 95 3 78
2018 Access to information and privacy 54 23 5 19 0 0 0 76 19 22
2018 Security 53 32 8 3 4 0 0 85 7 35
2018 Legal services 77 23 0 0 0 0 0 100 0 13
2018 Administration and operations 49 38 7 4 1 0 0 87 5 93
2018 Human resources 51 29 9 6 6 0 0 80 11 55
2018 Financial management 26 34 20 4 16 0 0 60 20 25
2018 Information management 56 23 11 0 10 0 0 79 10 25
2018 Information technology 56 33 11 0 0 0 0 89 0 32
2018 Policy 58 30 5 7 1 0 0 88 8 151
2018 Project management 61 31 8 0 0 0 0 92 0 13
2018 Other services to the public 71 29 0 0 0 0 0 100 0 13
2018 None of the above 46 46 7 0 2 0 0 91 2 48

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 73 5 12 5 5 0 0 77 11 20
2022 Communications or public affairs 40 37 9 10 4 0 0 77 14 70
2022 Access to information and privacy 39 40 8 8 4 0 0 80 12 25
2022 Security 29 31 15 13 8 0 3 63 22 35
2022 Administration and operations 44 31 13 6 4 1 0 76 10 125
2022 Human resources 41 38 11 11 0 0 0 78 11 55
2022 Financial management 40 30 10 8 12 0 0 70 20 25
2022 Information management 52 25 11 3 8 0 0 78 11 25
2022 Information technology 22 42 9 25 2 0 0 63 27 35
2022 Data sciences 54 37 10 0 0 0 0 90 0 20
2022 Policy 33 38 12 12 4 0 0 71 17 160
2022 Other services to the public 57 11 6 18 8 0 0 68 26 15
2022 None of the above 32 31 19 9 7 2 0 65 16 55
2020 Client contact centre 45 21 28 0 0 0 6 70 0 14
2020 Communications or public affairs 65 19 8 6 1 1 0 85 8 88
2020 Access to information and privacy 25 41 17 13 4 0 0 67 17 25
2020 Security 55 24 16 5 0 0 0 79 5 37
2020 Administration and operations 50 31 12 5 3 1 0 81 7 122
2020 Human resources 63 22 10 3 2 0 0 86 5 64
2020 Financial management 62 23 9 2 3 0 0 86 5 43
2020 Information management 63 22 15 0 0 0 0 85 0 28
2020 Information technology 40 33 16 6 0 5 0 78 6 40
2020 Data sciences 79 18 3 0 0 0 0 97 0 29
2020 Policy 44 33 12 9 1 0 0 77 10 161
2020 Project management 41 41 8 10 0 0 0 82 10 10
2020 None of the above 38 26 13 15 8 0 0 64 23 55
2019 Client contact centre 34 48 11 0 7 0 0 83 7 12
2019 Communications or public affairs 62 29 9 0 0 0 0 91 0 104
2019 Access to information and privacy 58 21 9 9 2 0 0 79 12 30
2019 Security 37 42 11 4 4 2 0 80 8 44
2019 Legal services 47 18 18 6 12 0 0 65 18 17
2019 Administration and operations 48 35 11 3 2 1 0 84 5 123
2019 Human resources 37 43 12 5 3 0 0 80 8 60
2019 Financial management 57 26 9 8 0 0 0 84 8 42
2019 Information management 45 19 24 8 4 0 0 65 11 23
2019 Information technology 57 26 14 2 2 0 0 83 3 59
2019 Data sciences 80 11 0 0 9 0 0 91 9 11
2019 Policy 54 33 6 6 1 0 0 87 7 187
2019 Project management 42 25 24 9 0 0 0 67 9 12
2019 Other services to the public 53 15 24 0 8 0 0 68 8 12
2019 None of the above 38 34 11 8 7 0 0 73 16 63
2018 Communications or public affairs 71 19 7 1 1 0 0 91 2 78
2018 Access to information and privacy 59 35 6 0 0 0 0 94 0 22
2018 Security 40 20 20 13 5 3 0 61 18 37
2018 Legal services 62 30 8 0 0 0 0 92 0 13
2018 Administration and operations 43 36 13 8 0 1 0 80 8 93
2018 Human resources 43 38 9 4 6 0 0 81 9 55
2018 Financial management 30 11 25 18 16 0 0 41 35 25
2018 Information management 47 34 11 8 0 0 0 81 8 26
2018 Information technology 30 45 22 3 0 0 0 75 3 32
2018 Policy 50 31 12 6 1 1 0 81 7 150
2018 Project management 34 34 32 0 0 0 0 68 0 13
2018 Other services to the public 77 0 17 0 0 5 0 82 0 13
2018 None of the above 34 32 18 11 4 2 0 67 15 47

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 73 10 12 0 5 0 0 83 5 20
2022 Communications or public affairs 45 33 8 10 4 0 0 79 14 70
2022 Access to information and privacy 34 40 13 11 3 0 0 74 14 25
2022 Security 29 47 8 8 5 0 3 79 13 35
2022 Administration and operations 47 35 11 4 3 0 0 82 7 125
2022 Human resources 44 36 13 7 0 0 0 80 7 55
2022 Financial management 43 27 12 6 12 0 0 70 18 25
2022 Information management 64 17 11 8 0 0 0 81 8 25
2022 Information technology 33 32 14 17 5 0 0 64 22 35
2022 Data sciences 46 44 5 4 0 0 0 90 4 20
2022 Policy 37 33 13 12 4 1 0 71 16 160
2022 Other services to the public 50 25 13 6 7 0 0 74 13 15
2022 None of the above 31 30 20 7 10 2 0 62 18 55
2020 Client contact centre 56 17 21 0 0 0 6 78 0 15
2020 Communications or public affairs 60 23 12 4 1 0 0 84 5 85
2020 Access to information and privacy 37 26 11 15 5 5 0 67 21 25
2020 Security 56 23 10 9 3 0 0 79 11 38
2020 Administration and operations 51 30 13 4 2 1 0 81 6 121
2020 Human resources 61 27 5 5 2 0 0 89 7 63
2020 Financial management 62 23 7 2 3 2 0 87 5 43
2020 Information management 63 26 12 0 0 0 0 88 0 28
2020 Information technology 44 38 7 8 0 2 0 84 8 41
2020 Data sciences 75 21 3 0 0 0 0 97 0 29
2020 Policy 43 34 16 6 1 0 0 78 7 161
2020 Project management 28 63 10 0 0 0 0 90 0 10
2020 None of the above 37 25 15 16 7 0 0 62 23 55
2019 Client contact centre 37 45 11 0 7 0 0 82 7 11
2019 Communications or public affairs 66 25 6 3 0 0 0 92 3 103
2019 Access to information and privacy 56 23 11 9 0 0 0 79 9 30
2019 Security 30 49 8 8 2 2 0 81 11 45
2019 Legal services 50 25 13 6 6 0 0 75 13 16
2019 Administration and operations 50 36 9 3 2 0 0 86 5 124
2019 Human resources 42 40 7 8 3 0 0 82 11 60
2019 Financial management 56 28 12 4 0 0 0 84 4 43
2019 Information management 40 23 13 14 4 0 6 66 19 23
2019 Information technology 48 37 12 2 2 0 0 85 3 59
2019 Data sciences 80 11 0 0 9 0 0 91 9 11
2019 Policy 54 35 5 5 0 0 0 89 5 187
2019 Project management 42 32 7 18 0 0 0 74 18 12
2019 Other services to the public 61 14 8 8 8 0 0 75 17 12
2019 None of the above 41 35 13 11 1 0 0 75 12 65
2018 Communications or public affairs 69 23 6 1 1 0 0 92 2 78
2018 Access to information and privacy 63 23 9 6 0 0 0 85 6 22
2018 Security 35 25 18 18 2 3 0 62 20 37
2018 Legal services 54 46 0 0 0 0 0 100 0 13
2018 Administration and operations 46 34 15 5 0 0 0 80 5 92
2018 Human resources 44 41 8 0 8 0 0 85 8 54
2018 Financial management 26 20 25 16 13 0 0 46 29 24
2018 Information management 47 37 11 5 0 0 0 84 5 26
2018 Information technology 36 39 25 0 0 0 0 75 0 32
2018 Policy 45 37 12 4 1 0 0 83 6 148
2018 Project management 30 61 8 0 0 0 0 92 0 12
2018 Other services to the public 77 5 17 0 0 0 0 83 0 13
2018 None of the above 28 44 15 9 4 0 0 72 13 48

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 63 19 0 0 11 7 0 89 11 20
2022 Communications or public affairs 41 29 14 4 7 5 0 74 12 70
2022 Access to information and privacy 28 35 16 10 6 4 0 67 16 25
2022 Security 32 26 11 13 11 5 3 63 26 35
2022 Administration and operations 43 27 13 8 5 3 0 73 13 125
2022 Human resources 33 40 18 4 5 0 0 73 9 55
2022 Financial management 30 40 14 6 10 0 0 69 16 25
2022 Information management 52 23 14 3 8 0 0 75 11 25
2022 Information technology 31 33 11 15 10 0 0 63 25 35
2022 Data sciences 59 23 5 13 0 0 0 82 13 20
2022 Policy 35 25 18 10 8 3 0 62 19 160
2022 Other services to the public 50 9 30 5 7 0 0 58 11 15
2022 None of the above 42 16 16 14 8 4 0 60 23 55
2020 Client contact centre 56 11 26 0 0 0 6 72 0 15
2020 Communications or public affairs 50 24 8 11 2 4 1 78 14 88
2020 Access to information and privacy 33 15 19 19 11 4 0 50 31 25
2020 Security 49 26 15 7 2 0 0 75 10 38
2020 Administration and operations 49 20 14 9 4 2 1 72 13 123
2020 Human resources 48 30 6 11 2 3 0 81 13 64
2020 Financial management 58 22 7 7 3 2 0 82 11 43
2020 Information management 56 18 14 7 0 0 5 78 7 28
2020 Information technology 50 18 20 8 0 5 0 71 8 41
2020 Data sciences 65 16 9 7 0 3 0 84 7 29
2020 Policy 34 28 17 14 3 4 0 65 18 162
2020 Project management 51 21 0 18 10 0 0 72 28 10
2020 None of the above 42 26 13 5 12 2 0 69 17 55
2019 Client contact centre 41 17 14 11 7 11 0 65 19 12
2019 Communications or public affairs 66 17 14 0 1 1 0 84 1 104
2019 Access to information and privacy 52 17 11 3 14 4 0 71 18 29
2019 Security 31 29 21 11 5 2 2 62 16 45
2019 Legal services 53 18 6 18 6 0 0 71 24 17
2019 Administration and operations 49 26 11 8 5 1 1 76 13 124
2019 Human resources 42 26 15 10 7 0 0 68 17 60
2019 Financial management 44 20 22 12 0 2 0 65 12 43
2019 Information management 45 15 13 17 4 0 6 64 22 23
2019 Information technology 49 25 14 4 3 5 0 77 8 59
2019 Data sciences 63 17 11 0 9 0 0 80 9 11
2019 Policy 45 29 10 10 3 2 0 77 13 188
2019 Project management 60 14 7 9 9 0 0 74 18 12
2019 Other services to the public 45 24 15 0 8 0 8 75 9 12
2019 None of the above 34 26 25 11 1 0 3 62 13 65
2018 Communications or public affairs 69 16 8 3 1 1 1 87 4 79
2018 Access to information and privacy 58 18 9 15 0 0 0 76 15 22
2018 Security 38 16 20 22 5 0 0 53 27 37
2018 Legal services 47 14 16 23 0 0 0 61 23 13
2018 Administration and operations 43 28 16 6 3 3 0 74 9 91
2018 Human resources 42 23 16 9 7 2 0 66 17 55
2018 Financial management 33 16 3 31 16 0 0 50 47 25
2018 Information management 60 17 12 7 0 0 4 80 8 26
2018 Information technology 28 32 27 10 0 3 0 62 10 32
2018 Policy 41 25 17 8 2 4 2 70 11 151
2018 Project management 43 22 10 0 16 9 0 72 17 13
2018 Other services to the public 61 29 11 0 0 0 0 89 0 13
2018 None of the above 27 23 19 17 5 7 2 55 25 47
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 20 0 0 5 0 24 93 7 20
2022 Communications or public affairs 63 14 14 4 1 0 3 80 6 65
2022 Access to information and privacy 66 12 3 6 0 0 12 89 7 25
2022 Security 72 22 5 0 0 0 0 95 0 35
2022 Administration and operations 52 24 12 2 3 1 6 82 6 125
2022 Human resources 60 30 2 4 4 0 0 91 7 55
2022 Financial management 73 23 0 0 0 0 5 100 0 25
2022 Information management 57 7 14 7 8 0 8 69 16 25
2022 Information technology 36 38 10 2 11 0 2 76 14 35
2022 Data sciences 65 28 0 0 0 0 7 100 0 20
2022 Policy 67 23 5 2 0 1 3 93 2 160
2022 Other services to the public 23 35 28 0 0 0 13 68 0 15
2022 None of the above 51 17 25 0 2 2 3 71 2 55
2020 Client contact centre 28 55 6 0 0 0 11 94 0 15
2020 Communications or public affairs 59 18 11 4 0 3 5 83 5 88
2020 Access to information and privacy 55 17 12 5 0 0 11 81 6 25
2020 Security 68 8 8 9 0 0 8 82 10 38
2020 Administration and operations 50 26 13 2 2 2 5 82 5 122
2020 Human resources 65 19 13 0 3 0 0 84 3 65
2020 Financial management 50 27 8 3 9 2 0 79 13 43
2020 Information management 58 7 18 0 0 0 18 78 0 28
2020 Information technology 61 21 11 0 3 2 2 86 3 41
2020 Data sciences 65 21 3 3 3 0 3 90 7 29
2020 Policy 69 23 4 3 1 0 1 92 4 162
2020 Project management 67 14 10 10 0 0 0 81 10 10
2020 None of the above 56 19 17 4 4 0 0 75 8 56
2019 Client contact centre 35 13 34 0 7 0 11 54 8 12
2019 Communications or public affairs 53 28 8 2 1 1 7 88 4 104
2019 Access to information and privacy 35 27 17 14 0 0 7 66 15 31
2019 Security 47 38 5 4 0 0 5 90 5 45
2019 Legal services 56 13 13 0 0 0 19 85 0 16
2019 Administration and operations 45 26 10 5 4 2 8 79 9 124
2019 Human resources 56 27 9 3 3 0 2 84 7 60
2019 Financial management 63 28 5 2 2 0 0 91 4 43
2019 Information management 48 26 10 7 4 0 6 78 12 23
2019 Information technology 56 29 12 0 2 0 2 86 2 58
2019 Data sciences 63 29 0 0 9 0 0 91 9 11
2019 Policy 69 20 7 1 0 0 2 91 2 188
2019 Project management 66 9 9 7 0 0 9 82 8 12
2019 Other services to the public 47 8 23 0 0 0 21 70 0 12
2019 None of the above 53 27 9 3 1 1 5 85 5 65

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 64 30 0 0 5 0 0 95 5 20
2022 Communications or public affairs 63 22 8 3 4 0 0 85 7 70
2022 Access to information and privacy 58 25 11 4 3 0 0 83 7 25
2022 Security 60 22 6 4 8 0 0 82 12 35
2022 Administration and operations 51 31 6 5 8 0 0 81 13 125
2022 Human resources 48 39 5 7 2 0 0 86 9 55
2022 Financial management 52 42 4 3 0 0 0 94 3 25
2022 Information management 72 3 11 10 3 0 0 75 13 25
2022 Information technology 38 38 4 6 13 0 0 76 19 35
2022 Data sciences 81 9 6 0 0 5 0 94 0 20
2022 Policy 45 39 7 7 2 0 0 84 9 160
2022 Other services to the public 50 30 20 0 0 0 0 80 0 15
2022 None of the above 43 30 11 11 4 2 0 74 15 55
2020 Client contact centre 51 25 18 0 0 0 6 81 0 15
2020 Communications or public affairs 67 15 9 7 2 0 0 82 9 89
2020 Access to information and privacy 51 34 7 7 0 0 0 85 7 25
2020 Security 55 17 8 5 6 4 5 79 12 38
2020 Administration and operations 52 25 12 6 5 1 1 78 10 122
2020 Human resources 68 18 6 5 3 0 0 86 8 65
2020 Financial management 60 24 4 5 7 0 0 83 12 43
2020 Information management 51 32 10 7 0 0 0 83 7 28
2020 Information technology 52 19 15 3 8 2 0 73 12 41
2020 Data sciences 69 23 3 5 0 0 0 92 5 29
2020 Policy 50 32 9 9 0 0 0 82 9 162
2020 Project management 59 8 24 10 0 0 0 66 10 10
2020 None of the above 49 30 4 6 12 0 0 79 18 56
2019 Client contact centre 52 31 11 0 7 0 0 83 7 12
2019 Communications or public affairs 56 26 10 1 5 0 2 84 6 104
2019 Access to information and privacy 65 20 3 13 0 0 0 84 13 31
2019 Security 44 22 21 9 2 0 2 67 11 44
2019 Legal services 29 29 18 18 0 0 6 63 19 17
2019 Administration and operations 50 32 9 5 3 1 0 83 8 124
2019 Human resources 45 32 8 10 5 0 0 77 15 60
2019 Financial management 57 29 8 4 2 0 0 86 6 43
2019 Information management 41 24 0 11 12 6 6 74 26 22
2019 Information technology 44 39 10 2 2 2 2 87 3 58
2019 Data sciences 52 39 0 0 9 0 0 91 9 11
2019 Policy 50 31 8 8 2 0 0 82 11 187
2019 Project management 41 43 7 0 0 0 9 92 0 12
2019 Other services to the public 68 0 8 23 0 0 0 68 23 12
2019 None of the above 51 27 14 0 6 0 1 80 6 64
2018 Communications or public affairs 66 29 2 3 0 0 0 95 3 76
2018 Access to information and privacy 67 28 5 0 0 0 0 95 0 22
2018 Security 43 34 16 4 2 0 0 77 6 37
2018 Legal services 51 42 7 0 0 0 0 93 0 12
2018 Administration and operations 52 28 9 9 1 0 1 81 10 93
2018 Human resources 45 31 11 9 2 0 2 78 11 54
2018 Financial management 44 31 9 4 4 4 5 82 8 25
2018 Information management 52 10 16 13 6 0 3 64 19 26
2018 Information technology 57 19 13 10 0 0 0 77 10 32
2018 Policy 46 33 8 11 2 1 0 79 12 150
2018 Project management 57 26 8 0 0 0 9 91 0 13
2018 Other services to the public 70 17 13 0 0 0 0 87 0 13
2018 None of the above 48 21 13 14 5 0 0 68 19 47

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 71 24 0 0 5 0 0 95 5 20
2022 Communications or public affairs 69 15 7 4 5 0 0 84 10 70
2022 Access to information and privacy 69 25 3 4 0 0 0 93 4 25
2022 Security 62 20 10 0 7 0 0 83 7 35
2022 Administration and operations 61 25 7 3 4 0 0 87 7 125
2022 Human resources 58 33 2 3 4 0 0 91 7 55
2022 Financial management 69 22 3 6 0 0 0 91 6 25
2022 Information management 75 7 11 4 3 0 0 82 7 25
2022 Information technology 41 34 7 2 15 0 0 76 17 35
2022 Data sciences 71 17 12 0 0 0 0 88 0 20
2022 Policy 51 24 9 10 5 0 0 76 15 160
2022 Other services to the public 70 16 15 0 0 0 0 85 0 15
2022 None of the above 46 26 9 7 9 2 0 74 17 55
2020 Client contact centre 74 20 0 0 0 0 6 100 0 14
2020 Communications or public affairs 67 21 5 6 1 0 0 88 7 89
2020 Access to information and privacy 52 30 18 0 0 0 0 82 0 25
2020 Security 68 11 11 3 4 0 3 82 7 38
2020 Administration and operations 58 24 5 7 3 1 2 84 11 122
2020 Human resources 80 14 3 3 0 0 0 94 3 65
2020 Financial management 78 9 8 2 2 0 0 88 4 43
2020 Information management 60 34 6 0 0 0 0 94 0 28
2020 Information technology 56 24 7 5 6 2 0 81 11 41
2020 Data sciences 87 6 3 3 0 0 0 93 3 29
2020 Policy 51 32 8 9 1 0 0 83 9 162
2020 Project management 37 21 32 0 10 0 0 59 10 10
2020 None of the above 53 24 8 9 7 0 0 77 16 56
2019 Client contact centre 52 37 11 0 0 0 0 89 0 11
2019 Communications or public affairs 66 21 8 3 1 0 0 87 4 103
2019 Access to information and privacy 61 24 5 10 0 0 0 85 10 31
2019 Security 50 22 9 15 4 0 0 72 19 45
2019 Legal services 41 24 24 0 6 0 6 69 6 17
2019 Administration and operations 59 26 8 2 4 0 1 86 6 124
2019 Human resources 50 27 10 10 2 2 0 78 12 60
2019 Financial management 67 29 0 2 2 0 0 96 4 43
2019 Information management 59 23 7 4 7 0 0 82 11 23
2019 Information technology 61 25 6 7 2 0 0 86 9 59
2019 Data sciences 63 29 0 0 9 0 0 91 9 11
2019 Policy 55 29 8 6 1 0 0 85 7 188
2019 Project management 66 9 9 0 7 0 9 82 8 12
2019 Other services to the public 68 8 15 8 0 0 0 77 8 12
2019 None of the above 53 26 14 4 3 0 0 80 7 65
2018 Communications or public affairs 68 29 1 2 0 0 0 96 2 77
2018 Access to information and privacy 76 9 15 0 0 0 0 85 0 22
2018 Security 50 21 22 2 4 0 0 71 6 36
2018 Legal services 68 32 0 0 0 0 0 100 0 12
2018 Administration and operations 62 31 4 1 1 1 0 94 2 93
2018 Human resources 49 34 7 7 2 0 0 84 9 55
2018 Financial management 48 31 14 4 0 4 0 81 4 25
2018 Information management 51 24 15 0 10 0 0 75 10 26
2018 Information technology 70 12 14 0 3 0 0 83 3 32
2018 Policy 53 30 8 6 2 1 0 83 9 151
2018 Project management 69 15 8 0 0 0 9 91 0 13
2018 Other services to the public 76 18 5 0 0 0 0 95 0 13
2018 None of the above 43 36 7 9 5 0 0 79 14 47

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 15 5 11 0 6 7 82 12 20
2022 Communications or public affairs 45 25 8 12 4 6 0 74 17 70
2022 Access to information and privacy 43 40 3 11 3 0 0 83 14 25
2022 Security 28 40 13 5 11 3 0 70 16 35
2022 Administration and operations 44 34 9 3 3 6 0 83 7 125
2022 Human resources 39 43 5 9 2 2 0 83 12 55
2022 Financial management 54 17 17 0 3 9 0 78 3 25
2022 Information management 44 18 9 15 3 12 0 70 20 25
2022 Information technology 40 24 9 10 10 7 0 68 21 35
2022 Data sciences 72 17 5 0 0 0 6 94 0 20
2022 Policy 44 32 10 5 2 6 1 82 7 160
2022 Other services to the public 38 25 19 6 13 0 0 62 19 15
2022 None of the above 27 37 15 7 11 3 0 67 18 55
2020 Client contact centre 48 28 13 6 0 0 6 81 6 15
2020 Communications or public affairs 61 21 8 3 0 7 0 88 3 89
2020 Access to information and privacy 55 18 15 11 0 0 0 74 11 25
2020 Security 40 36 5 6 10 3 0 78 17 38
2020 Administration and operations 49 21 12 4 6 7 2 77 10 121
2020 Human resources 55 26 9 3 3 3 0 84 7 65
2020 Financial management 67 21 5 4 0 0 3 90 4 43
2020 Information management 36 41 10 0 0 13 0 89 0 28
2020 Information technology 51 31 5 6 2 5 0 86 9 41
2020 Data sciences 74 4 7 7 3 7 0 83 10 29
2020 Policy 52 25 10 3 2 6 0 83 6 162
2020 Project management 32 39 19 10 0 0 0 71 10 10
2020 None of the above 39 19 18 11 13 0 0 58 24 56
2019 Client contact centre 34 38 11 11 7 0 0 72 17 12
2019 Communications or public affairs 51 35 6 2 1 4 1 90 3 104
2019 Access to information and privacy 63 20 10 0 0 7 0 89 0 31
2019 Security 21 50 10 4 6 8 0 77 12 44
2019 Legal services 53 24 6 0 12 6 0 81 13 17
2019 Administration and operations 47 31 8 6 2 6 0 83 8 123
2019 Human resources 27 38 12 15 5 3 0 67 21 59
2019 Financial management 50 28 8 8 2 4 0 82 10 42
2019 Information management 40 27 13 8 7 0 6 70 15 23
2019 Information technology 43 35 15 2 3 2 0 80 5 59
2019 Data sciences 72 19 0 0 9 0 0 91 9 11
2019 Policy 53 32 6 6 0 2 0 87 6 185
2019 Project management 25 42 24 9 0 0 0 67 9 12
2019 Other services to the public 68 15 0 8 0 8 0 91 9 12
2019 None of the above 40 24 14 4 7 11 1 73 12 64
2018 Communications or public affairs 63 28 6 2 0 1 0 92 2 79
2018 Access to information and privacy 65 22 5 5 0 5 0 91 5 22
2018 Security 28 43 20 5 4 0 0 71 9 37
2018 Legal services 54 23 7 8 8 0 0 78 16 13
2018 Administration and operations 45 28 13 6 2 6 0 78 9 93
2018 Human resources 38 24 16 8 10 5 0 65 18 55
2018 Financial management 28 32 16 15 4 5 0 64 19 25
2018 Information management 43 24 8 7 7 7 3 75 16 26
2018 Information technology 35 40 16 3 3 3 0 77 6 32
2018 Policy 61 21 6 5 2 5 0 87 7 152
2018 Project management 29 66 6 0 0 0 0 94 0 13
2018 Other services to the public 61 17 11 12 0 0 0 77 12 13
2018 None of the above 37 26 13 12 8 4 0 66 21 47

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 23 13 11 0 6 7 72 12 20
2022 Communications or public affairs 37 29 13 9 7 5 0 70 17 70
2022 Access to information and privacy 33 40 19 2 5 0 0 74 8 25
2022 Security 25 43 17 7 9 0 0 67 16 35
2022 Administration and operations 46 36 6 2 7 3 0 84 9 125
2022 Human resources 40 36 14 10 0 0 0 76 10 55
2022 Financial management 36 26 20 2 7 8 0 68 10 25
2022 Information management 43 28 8 15 6 0 0 71 21 25
2022 Information technology 22 40 16 4 16 2 0 63 21 35
2022 Data sciences 55 28 17 0 0 0 0 83 0 20
2022 Policy 38 35 8 12 4 1 0 75 17 160
2022 Other services to the public 38 20 19 6 13 5 0 60 19 15
2022 None of the above 31 25 14 15 13 2 0 58 28 55
2020 Client contact centre 42 28 18 6 0 0 6 75 6 15
2020 Communications or public affairs 62 22 7 5 1 2 0 86 6 89
2020 Access to information and privacy 48 17 17 19 0 0 0 64 19 25
2020 Security 44 32 8 6 10 0 0 76 16 38
2020 Administration and operations 45 34 9 7 4 2 0 80 11 120
2020 Human resources 53 26 13 5 3 0 0 79 8 65
2020 Financial management 70 13 5 9 3 0 0 82 12 43
2020 Information management 47 31 15 3 0 5 0 81 3 28
2020 Information technology 49 25 21 2 3 0 0 74 5 41
2020 Data sciences 76 15 3 3 3 0 0 91 6 29
2020 Policy 49 31 6 9 3 1 0 81 13 161
2020 Project management 32 39 10 10 10 0 0 71 20 10
2020 None of the above 31 22 21 12 14 0 0 53 26 56
2019 Client contact centre 52 21 11 11 7 0 0 72 17 12
2019 Communications or public affairs 48 41 7 0 0 5 0 93 0 104
2019 Access to information and privacy 58 27 5 0 5 5 0 90 5 31
2019 Security 24 45 13 7 6 2 2 73 13 44
2019 Legal services 53 24 6 6 12 0 0 76 18 17
2019 Administration and operations 49 31 11 2 2 5 0 84 4 123
2019 Human resources 35 39 17 3 7 0 0 73 10 59
2019 Financial management 53 30 6 5 2 2 0 86 8 42
2019 Information management 48 11 13 15 7 0 6 62 23 23
2019 Information technology 46 29 16 3 5 2 0 75 8 58
2019 Data sciences 91 0 0 0 9 0 0 91 9 11
2019 Policy 49 37 5 8 0 0 0 87 8 185
2019 Project management 34 32 26 9 0 0 0 65 9 12
2019 Other services to the public 60 23 17 0 0 0 0 83 0 12
2019 None of the above 41 29 16 4 5 4 1 74 10 64
2018 Communications or public affairs 62 26 7 1 2 1 0 89 4 78
2018 Access to information and privacy 65 21 10 0 0 5 0 89 0 22
2018 Security 26 44 18 7 4 0 0 71 12 37
2018 Legal services 47 23 7 8 8 8 0 76 17 13
2018 Administration and operations 44 31 16 5 2 2 0 76 7 93
2018 Human resources 32 34 16 7 8 0 2 68 15 55
2018 Financial management 26 31 28 15 0 0 0 57 15 24
2018 Information management 40 28 4 10 8 7 3 75 21 26
2018 Information technology 32 37 15 9 3 3 0 71 13 31
2018 Policy 56 28 4 7 3 1 0 85 11 152
2018 Project management 21 51 6 14 8 0 0 72 22 13
2018 Other services to the public 67 16 12 5 0 0 0 83 5 13
2018 None of the above 39 23 16 7 13 2 0 63 21 47

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 44 20 13 16 0 6 0 69 17 20
2022 Communications or public affairs 31 31 14 13 10 1 0 63 23 70
2022 Access to information and privacy 18 49 14 7 12 0 0 66 19 25
2022 Security 16 34 26 10 14 0 0 50 24 35
2022 Administration and operations 34 35 11 6 9 4 1 73 16 125
2022 Human resources 28 38 14 19 2 0 0 65 21 55
2022 Financial management 30 24 17 10 7 13 0 62 19 25
2022 Information management 40 27 4 15 6 8 0 73 23 25
2022 Information technology 21 34 8 23 14 0 0 55 37 35
2022 Data sciences 43 33 5 14 0 5 0 79 15 20
2022 Policy 24 41 12 16 5 1 0 65 22 160
2022 Other services to the public 29 21 13 20 12 5 0 52 34 15
2022 None of the above 23 16 34 6 18 2 0 40 25 55
2020 Client contact centre 34 36 18 6 0 0 6 75 6 15
2020 Communications or public affairs 49 29 12 9 0 2 0 79 9 89
2020 Access to information and privacy 28 24 12 19 7 9 0 58 29 25
2020 Security 25 36 13 11 10 5 0 64 23 38
2020 Administration and operations 35 30 15 5 6 9 1 72 11 121
2020 Human resources 37 42 11 3 6 0 0 79 10 64
2020 Financial management 64 18 6 9 3 0 0 81 12 43
2020 Information management 41 27 10 11 3 8 0 74 16 28
2020 Information technology 36 24 29 8 3 0 0 60 11 41
2020 Data sciences 51 30 10 0 3 7 0 86 3 29
2020 Policy 33 36 12 11 4 4 0 72 16 161
2020 Project management 18 63 0 10 10 0 0 80 20 10
2020 None of the above 16 35 19 13 13 4 0 53 27 56
2019 Client contact centre 52 21 11 11 7 0 0 72 17 12
2019 Communications or public affairs 31 48 10 4 0 7 0 85 4 104
2019 Access to information and privacy 48 30 8 6 5 5 0 81 11 31
2019 Security 12 41 24 6 12 5 0 55 20 44
2019 Legal services 35 35 0 12 12 6 0 75 25 17
2019 Administration and operations 40 33 14 5 2 6 0 78 7 123
2019 Human resources 22 31 28 10 7 2 0 54 18 57
2019 Financial management 42 40 9 4 2 2 0 84 7 42
2019 Information management 22 27 21 20 4 0 6 52 26 23
2019 Information technology 37 30 19 11 2 2 0 68 13 59
2019 Data sciences 71 20 0 0 9 0 0 91 9 11
2019 Policy 40 44 7 7 3 0 0 83 10 186
2019 Project management 16 42 24 9 0 9 0 64 10 12
2019 Other services to the public 49 8 18 25 0 0 0 57 25 11
2019 None of the above 30 29 20 6 7 7 1 64 14 64
2018 Communications or public affairs 45 37 11 3 1 2 0 84 5 79
2018 Access to information and privacy 47 31 0 10 0 13 0 88 12 22
2018 Security 24 29 23 14 9 0 0 53 24 37
2018 Legal services 39 39 22 0 0 0 0 78 0 13
2018 Administration and operations 40 24 18 7 3 5 2 69 11 92
2018 Human resources 20 39 15 13 10 4 0 61 24 54
2018 Financial management 21 33 16 22 7 0 0 54 29 25
2018 Information management 30 15 15 15 11 11 3 53 29 25
2018 Information technology 21 40 23 6 3 6 0 65 10 32
2018 Policy 38 38 6 11 5 2 0 78 16 152
2018 Project management 9 45 22 8 8 9 0 59 17 13
2018 Other services to the public 48 30 11 12 0 0 0 77 12 13
2018 None of the above 27 23 25 9 12 2 2 52 21 47

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 43 5 11 0 6 0 83 11 20
2022 Communications or public affairs 30 32 9 14 14 1 0 63 28 70
2022 Access to information and privacy 21 37 7 26 9 0 0 58 35 25
2022 Security 20 40 16 13 12 0 0 60 25 35
2022 Administration and operations 32 37 12 7 8 3 1 72 16 125
2022 Human resources 33 43 8 17 0 0 0 76 17 55
2022 Financial management 31 32 18 12 3 4 0 66 16 25
2022 Information management 43 32 7 7 10 0 0 75 17 25
2022 Information technology 14 36 12 16 17 5 0 53 35 35
2022 Data sciences 40 37 9 14 0 0 0 77 14 20
2022 Policy 20 36 12 17 13 1 0 57 31 160
2022 Other services to the public 24 31 13 20 13 0 0 55 32 15
2022 None of the above 16 28 22 20 12 2 0 45 33 55
2020 Client contact centre 37 21 29 6 0 0 6 63 7 14
2020 Communications or public affairs 41 32 11 13 3 2 0 73 16 89
2020 Access to information and privacy 44 24 11 15 0 5 0 72 16 25
2020 Security 25 36 19 8 12 0 0 61 20 38
2020 Administration and operations 30 43 12 10 4 1 0 74 14 121
2020 Human resources 44 37 8 10 2 0 0 81 11 65
2020 Financial management 58 24 6 9 3 0 0 81 12 43
2020 Information management 36 47 13 3 0 0 0 84 3 28
2020 Information technology 40 22 15 16 5 2 0 63 22 41
2020 Data sciences 62 24 3 3 8 0 0 86 11 29
2020 Policy 19 40 16 14 9 2 0 60 23 162
2020 None of the above 21 36 18 10 15 0 0 57 25 56
2019 Client contact centre 28 48 7 11 7 0 0 76 17 12
2019 Communications or public affairs 34 44 9 10 2 1 0 79 12 104
2019 Access to information and privacy 46 46 3 0 5 0 0 93 5 31
2019 Security 12 42 18 8 17 2 0 56 26 44
2019 Legal services 29 24 12 24 12 0 0 53 35 17
2019 Administration and operations 42 30 10 9 5 4 0 75 15 123
2019 Human resources 15 33 20 25 7 0 0 48 31 59
2019 Financial management 39 50 4 4 0 2 0 91 4 42
2019 Information management 8 34 30 6 11 6 6 47 19 23
2019 Information technology 36 28 22 8 5 2 0 65 13 59
2019 Data sciences 46 26 10 9 9 0 0 72 17 11
2019 Policy 21 46 9 18 6 0 0 67 24 186
2019 Project management 9 48 34 9 0 0 0 57 9 12
2019 Other services to the public 40 20 15 17 8 0 0 60 25 12
2019 None of the above 25 27 21 9 9 7 1 57 20 64
2018 Communications or public affairs 40 42 11 5 1 1 0 83 6 78
2018 Access to information and privacy 65 17 14 0 0 5 0 86 0 22
2018 Security 12 38 16 22 12 0 0 50 34 37
2018 Legal services 31 23 16 22 8 0 0 54 30 13
2018 Administration and operations 34 28 20 11 4 3 0 64 16 92
2018 Human resources 12 33 12 22 17 4 0 47 40 55
2018 Financial management 16 21 16 39 7 0 0 37 47 25
2018 Information management 15 35 11 20 12 4 3 54 34 26
2018 Information technology 15 33 27 19 6 0 0 48 25 32
2018 Policy 25 40 9 15 10 1 0 66 26 152
2018 Project management 9 50 10 14 8 9 0 65 24 13
2018 Other services to the public 54 17 12 6 11 0 0 71 17 13
2018 None of the above 13 29 15 21 18 5 0 44 40 48
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 68 15 0 5 5 6 0 89 11 20
2022 Communications or public affairs 44 32 12 7 5 0 0 76 12 70
2022 Access to information and privacy 43 30 10 5 12 0 0 74 17 25
2022 Security 38 44 9 5 5 0 0 82 10 35
2022 Administration and operations 44 33 10 5 8 0 0 77 13 125
2022 Human resources 42 43 5 5 3 0 0 86 9 55
2022 Financial management 46 37 3 9 5 0 0 83 14 25
2022 Information management 29 46 14 11 0 0 0 75 11 25
2022 Information technology 23 37 12 17 12 0 0 60 29 35
2022 Data sciences 38 40 13 9 0 0 0 78 9 20
2022 Policy 29 44 10 8 9 0 0 73 16 160
2022 Other services to the public 41 28 0 31 0 0 0 69 31 15
2022 None of the above 28 29 25 10 9 0 0 56 18 55
2020 Client contact centre 34 20 26 14 0 0 6 57 15 15
2020 Communications or public affairs 50 29 9 10 2 0 0 78 13 89
2020 Access to information and privacy 33 20 26 11 9 0 0 53 20 25
2020 Security 42 27 17 9 5 0 0 69 14 38
2020 Administration and operations 41 27 16 10 4 0 2 70 14 122
2020 Human resources 57 34 6 1 2 0 0 91 3 64
2020 Financial management 42 38 7 9 3 0 0 80 12 43
2020 Information management 46 44 10 0 0 0 0 90 0 28
2020 Information technology 28 35 18 9 10 0 0 63 19 41
2020 Data sciences 56 26 12 3 0 3 0 84 3 29
2020 Policy 40 35 8 13 4 0 0 75 17 162
2020 Project management 55 20 26 0 0 0 0 74 0 10
2020 None of the above 30 37 12 12 8 0 0 67 21 56
2019 Client contact centre 52 34 0 7 7 0 0 87 13 12
2019 Communications or public affairs 46 35 9 6 4 0 0 81 10 104
2019 Access to information and privacy 44 21 15 6 11 0 3 67 18 31
2019 Security 36 39 14 2 8 0 0 75 11 45
2019 Legal services 29 35 18 12 6 0 0 65 18 17
2019 Administration and operations 42 34 15 6 3 0 0 76 9 124
2019 Human resources 34 35 17 10 3 0 0 70 14 60
2019 Financial management 32 46 16 2 2 2 0 80 4 43
2019 Information management 43 29 7 13 7 0 0 72 20 23
2019 Information technology 33 45 12 6 5 0 0 78 10 59
2019 Data sciences 37 46 0 9 9 0 0 83 17 11
2019 Policy 39 38 8 14 1 0 0 77 15 188
2019 Project management 48 17 18 16 0 0 0 65 16 12
2019 Other services to the public 52 25 15 8 0 0 0 77 8 12
2019 None of the above 37 37 14 9 3 0 0 74 12 65
2018 Communications or public affairs 55 28 12 2 2 0 1 84 5 78
2018 Access to information and privacy 51 39 5 6 0 0 0 90 6 22
2018 Security 34 25 12 15 14 0 0 60 28 37
2018 Legal services 54 23 8 14 0 0 0 78 14 13
2018 Administration and operations 41 40 8 8 3 1 0 81 11 93
2018 Human resources 31 38 6 11 11 2 2 71 23 55
2018 Financial management 31 10 36 19 4 0 0 42 22 25
2018 Information management 38 27 16 13 6 0 0 66 19 26
2018 Information technology 18 40 23 13 6 0 0 58 19 32
2018 Policy 33 48 8 6 4 1 0 81 10 148
2018 Project management 55 29 0 16 0 0 0 84 16 12
2018 Other services to the public 48 41 5 6 0 0 0 88 6 13
2018 None of the above 32 42 14 9 3 0 0 74 12 48

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 43 0 5 5 0 0 89 11 20
2022 Communications or public affairs 54 31 6 6 3 0 0 85 9 70
2022 Access to information and privacy 30 53 0 14 3 0 0 83 17 25
2022 Security 35 50 8 8 0 0 0 84 8 35
2022 Administration and operations 47 38 6 3 6 0 0 85 9 125
2022 Human resources 33 44 7 13 4 0 0 77 17 55
2022 Financial management 46 51 3 0 0 0 0 97 0 25
2022 Information management 47 32 10 11 0 0 0 79 11 25
2022 Information technology 17 51 17 12 3 0 0 68 15 35
2022 Data sciences 45 44 11 0 0 0 0 89 0 20
2022 Policy 23 50 9 12 5 1 0 74 17 160
2022 Other services to the public 66 29 5 0 0 0 0 95 0 15
2022 None of the above 38 32 15 7 9 0 0 70 16 55
2020 Client contact centre 40 54 0 0 0 0 6 100 0 14
2020 Communications or public affairs 48 35 9 7 1 0 0 82 9 87
2020 Access to information and privacy 32 49 7 11 0 0 0 81 11 25
2020 Security 50 22 20 3 5 0 0 72 8 38
2020 Administration and operations 43 32 14 7 4 0 0 75 11 121
2020 Human resources 55 32 10 3 0 0 0 87 3 63
2020 Financial management 42 32 8 12 5 0 0 74 18 43
2020 Information management 48 38 3 11 0 0 0 86 11 28
2020 Information technology 23 42 8 17 10 0 0 65 27 41
2020 Data sciences 44 43 10 3 0 0 0 86 3 29
2020 Policy 27 42 13 14 3 0 0 70 18 161
2020 Project management 37 43 20 0 0 0 0 80 0 10
2020 None of the above 37 26 16 15 7 0 0 62 22 56
2019 Client contact centre 41 52 0 0 7 0 0 93 7 12
2019 Communications or public affairs 45 38 11 6 0 0 0 83 6 102
2019 Access to information and privacy 49 28 21 2 0 0 0 77 2 31
2019 Security 29 35 17 13 6 0 0 64 19 45
2019 Legal services 29 35 24 12 0 0 0 65 12 17
2019 Administration and operations 40 42 11 5 2 0 0 82 6 123
2019 Human resources 32 42 9 12 5 0 0 74 17 59
2019 Financial management 46 35 7 10 2 0 0 81 12 43
2019 Information management 31 40 11 8 11 0 0 71 18 23
2019 Information technology 38 40 11 8 3 0 0 78 11 59
2019 Data sciences 38 19 24 10 10 0 0 57 19 10
2019 Policy 31 38 14 15 2 0 0 69 17 187
2019 Project management 32 51 0 16 0 0 0 84 16 12
2019 Other services to the public 68 17 15 0 0 0 0 85 0 12
2019 None of the above 35 39 17 6 3 0 0 74 9 65
2018 Communications or public affairs 52 40 7 1 0 0 0 92 1 78
2018 Access to information and privacy 65 35 0 0 0 0 0 100 0 22
2018 Security 35 30 14 10 12 0 0 65 21 36
2018 Legal services 16 53 16 8 8 0 0 69 16 13
2018 Administration and operations 42 39 8 6 4 1 0 82 10 93
2018 Human resources 26 54 8 7 5 0 0 80 12 55
2018 Financial management 24 32 16 16 11 0 0 56 28 25
2018 Information management 43 18 10 14 15 0 0 61 29 26
2018 Information technology 24 37 33 6 0 0 0 61 6 32
2018 Policy 25 50 7 14 4 0 0 75 18 150
2018 Project management 23 54 7 16 0 0 0 77 16 12
2018 Other services to the public 70 18 6 5 0 0 0 88 5 13
2018 None of the above 33 36 20 7 4 0 0 69 11 47

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 58 37 0 0 5 0 0 95 5 20
2022 Communications or public affairs 59 20 7 7 4 0 3 82 11 70
2022 Access to information and privacy 60 28 4 4 3 0 0 88 7 25
2022 Security 51 30 11 5 2 0 0 81 7 35
2022 Administration and operations 52 28 8 5 7 0 0 80 12 125
2022 Human resources 47 43 2 3 6 0 0 90 9 55
2022 Financial management 54 38 0 8 0 0 0 92 8 25
2022 Information management 53 22 10 12 3 0 0 75 15 25
2022 Information technology 32 29 19 7 13 0 0 61 20 35
2022 Data sciences 57 37 5 0 0 0 0 95 0 20
2022 Policy 33 42 6 11 6 1 0 76 18 160
2022 Other services to the public 44 36 13 7 0 0 0 80 7 15
2022 None of the above 34 34 15 5 9 2 0 70 15 55
2020 Client contact centre 29 66 0 0 0 0 6 100 0 15
2020 Communications or public affairs 53 25 12 8 2 0 0 78 10 89
2020 Access to information and privacy 48 28 4 20 0 0 0 76 20 25
2020 Security 53 26 10 9 0 0 3 81 9 38
2020 Administration and operations 48 27 12 8 3 1 1 76 12 121
2020 Human resources 62 26 8 3 2 0 0 88 4 65
2020 Financial management 55 28 0 9 7 0 0 83 17 43
2020 Information management 59 24 11 7 0 0 0 83 7 28
2020 Information technology 42 30 10 10 5 2 0 74 16 41
2020 Data sciences 72 21 0 3 0 3 0 97 3 29
2020 Policy 46 30 11 9 3 1 1 77 12 161
2020 Project management 66 10 14 0 10 0 0 76 10 10
2020 None of the above 48 27 13 7 5 0 0 74 12 56
2019 Client contact centre 52 34 0 7 7 0 0 87 13 12
2019 Communications or public affairs 53 30 6 6 3 0 2 84 9 104
2019 Access to information and privacy 50 30 3 14 3 0 0 80 17 31
2019 Security 35 38 18 6 2 0 0 73 9 45
2019 Legal services 41 24 18 6 0 0 12 73 7 17
2019 Administration and operations 50 27 12 7 3 1 0 78 10 123
2019 Human resources 45 27 14 7 7 2 0 73 13 60
2019 Financial management 52 21 13 12 2 0 0 73 14 43
2019 Information management 50 16 4 13 11 0 6 70 26 23
2019 Information technology 51 28 17 4 0 0 0 79 4 59
2019 Data sciences 71 0 11 9 9 0 0 71 17 11
2019 Policy 43 35 13 7 2 0 0 78 9 188
2019 Project management 36 38 8 0 8 0 10 83 9 11
2019 Other services to the public 68 8 17 7 0 0 0 77 7 12
2019 None of the above 53 19 15 10 3 0 0 73 12 65
2018 Communications or public affairs 59 28 11 1 1 0 0 87 2 76
2018 Access to information and privacy 67 18 15 0 0 0 0 85 0 22
2018 Security 46 24 16 15 0 0 0 69 15 37
2018 Legal services 58 34 8 0 0 0 0 92 0 12
2018 Administration and operations 56 31 7 4 1 1 0 87 5 92
2018 Human resources 37 42 5 11 2 0 4 82 13 55
2018 Financial management 48 20 9 11 5 4 4 73 18 25
2018 Information management 42 30 10 12 6 0 0 72 18 26
2018 Information technology 41 30 19 10 0 0 0 70 10 32
2018 Policy 45 34 8 10 2 1 1 80 12 151
2018 Project management 39 22 22 8 0 0 9 67 9 13
2018 Other services to the public 70 24 0 6 0 0 0 94 6 13
2018 None of the above 43 33 9 9 4 0 2 77 14 47

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 46 5 0 17 0 0 78 17 20
2022 Communications or public affairs 42 25 17 15 0 1 0 68 15 70
2022 Access to information and privacy 21 49 7 17 6 0 0 70 23 25
2022 Security 38 35 12 10 2 0 3 75 12 35
2022 Administration and operations 38 37 6 12 4 0 3 77 16 125
2022 Human resources 35 42 12 9 2 0 2 77 11 55
2022 Financial management 50 35 16 0 0 0 0 84 0 25
2022 Information management 56 29 7 8 0 0 0 85 8 25
2022 Information technology 26 34 17 12 11 0 0 60 23 35
2022 Data sciences 39 41 10 5 0 0 6 85 5 20
2022 Policy 19 39 16 17 8 0 1 59 25 160
2022 Other services to the public 38 36 5 6 7 0 8 81 14 15
2022 None of the above 27 37 16 13 7 0 0 65 20 55
2020 Client contact centre 37 45 13 0 0 0 6 87 0 15
2020 Communications or public affairs 45 29 13 10 1 0 1 75 11 89
2020 Access to information and privacy 29 47 17 7 0 0 0 76 7 25
2020 Security 39 27 12 14 8 0 0 66 22 37
2020 Administration and operations 41 32 12 9 3 1 2 76 12 122
2020 Human resources 48 35 11 5 0 2 0 84 5 64
2020 Financial management 43 40 9 6 2 0 0 83 8 43
2020 Information management 54 36 7 3 0 0 0 90 3 28
2020 Information technology 46 20 11 16 8 0 0 66 23 41
2020 Data sciences 44 31 7 15 3 0 0 75 18 29
2020 Policy 20 38 20 16 3 1 2 59 20 161
2020 Project management 45 31 14 10 0 0 0 76 10 10
2020 None of the above 27 31 21 14 4 0 3 60 19 55
2019 Client contact centre 34 14 28 17 7 0 0 48 24 12
2019 Communications or public affairs 42 39 5 6 3 2 3 85 9 103
2019 Access to information and privacy 33 58 3 3 3 0 0 91 6 29
2019 Security 17 37 31 14 2 0 0 53 16 44
2019 Legal services 18 41 0 35 6 0 0 59 41 17
2019 Administration and operations 30 40 16 12 2 0 0 71 14 124
2019 Human resources 28 37 13 18 3 0 0 65 21 60
2019 Financial management 36 43 12 8 2 0 0 78 10 41
2019 Information management 44 37 0 8 11 0 0 82 18 23
2019 Information technology 43 37 12 4 3 0 0 81 7 58
2019 Data sciences 26 37 19 17 0 0 0 63 17 11
2019 Policy 34 40 14 9 3 0 1 74 12 185
2019 Project management 16 34 16 34 0 0 0 50 34 12
2019 Other services to the public 68 23 8 0 0 0 0 92 0 12
2019 None of the above 32 42 8 13 6 0 0 73 18 65
2018 Communications or public affairs 46 40 7 1 1 1 3 90 2 78
2018 Access to information and privacy 50 41 0 9 0 0 0 91 9 22
2018 Security 25 32 14 14 9 0 5 61 24 37
2018 Legal services 47 30 23 0 0 0 0 77 0 13
2018 Administration and operations 25 46 10 12 4 1 2 73 17 93
2018 Human resources 20 42 12 22 2 0 2 63 24 55
2018 Financial management 23 36 16 25 0 0 0 59 25 25
2018 Information management 43 36 7 4 6 0 4 83 10 26
2018 Information technology 25 51 10 9 0 0 4 79 10 31
2018 Policy 23 48 11 13 5 0 1 72 17 150
2018 Project management 22 40 14 8 16 0 0 62 24 13
2018 Other services to the public 59 21 0 19 0 0 0 81 19 13
2018 None of the above 28 37 13 16 6 0 0 65 22 47

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 65 18 5 0 5 0 6 89 6 20
2022 Communications or public affairs 72 11 9 2 5 1 0 84 7 65
2022 Access to information and privacy 62 28 3 7 0 0 0 90 7 25
2022 Security 57 27 3 2 8 0 3 87 10 35
2022 Administration and operations 57 23 8 4 5 1 1 82 9 125
2022 Human resources 61 24 6 6 4 0 0 85 9 55
2022 Financial management 66 21 3 3 3 5 0 91 6 25
2022 Information management 65 18 3 12 3 0 0 82 15 25
2022 Information technology 34 36 11 5 13 0 0 70 19 35
2022 Data sciences 55 37 4 0 0 4 0 96 0 20
2022 Policy 50 27 10 4 5 3 1 80 9 160
2022 Other services to the public 55 19 19 7 0 0 0 74 7 15
2022 None of the above 48 24 16 2 6 2 1 74 9 55
2020 Client contact centre 42 30 22 0 0 0 6 77 0 15
2020 Communications or public affairs 64 19 11 4 1 1 0 84 5 89
2020 Access to information and privacy 52 19 18 11 0 0 0 70 11 25
2020 Security 59 13 15 0 6 4 3 77 7 38
2020 Administration and operations 52 19 16 2 5 4 3 76 7 120
2020 Human resources 66 22 5 3 3 1 0 89 6 65
2020 Financial management 59 18 5 5 9 2 2 80 15 43
2020 Information management 57 13 18 0 3 4 5 77 4 28
2020 Information technology 55 21 13 2 6 2 0 78 8 41
2020 Data sciences 74 23 3 0 0 0 0 97 0 29
2020 Policy 52 27 11 6 3 2 0 80 9 162
2020 Project management 49 37 14 0 0 0 0 86 0 10
2020 None of the above 47 22 12 10 7 2 1 71 17 56

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 21 20 5 5 6 0 67 11 20
2022 Communications or public affairs 31 28 24 11 3 2 0 61 14 70
2022 Access to information and privacy 33 41 14 7 5 0 0 74 12 25
2022 Security 30 42 14 8 7 0 0 72 15 35
2022 Administration and operations 33 33 13 10 5 5 1 70 16 125
2022 Human resources 26 42 16 13 2 2 0 69 14 55
2022 Financial management 44 18 15 10 9 5 0 66 19 25
2022 Information management 35 35 18 4 8 0 0 70 12 25
2022 Information technology 25 39 17 11 8 0 0 64 20 35
2022 Data sciences 36 38 5 8 4 8 0 80 14 20
2022 Policy 15 34 18 15 12 6 0 52 29 160
2022 Other services to the public 38 15 13 16 19 0 0 52 35 15
2022 None of the above 15 37 14 16 15 2 0 54 32 55
2020 Client contact centre 34 42 18 0 0 0 6 81 0 15
2020 Communications or public affairs 44 25 13 7 4 6 1 75 11 88
2020 Access to information and privacy 25 34 11 7 9 13 0 68 19 25
2020 Security 24 29 10 13 14 10 0 59 29 38
2020 Administration and operations 35 29 20 6 4 4 1 68 11 122
2020 Human resources 39 24 15 11 2 9 0 70 14 65
2020 Financial management 57 23 7 5 5 2 0 82 10 43
2020 Information management 44 24 17 3 3 8 0 75 7 28
2020 Information technology 30 35 15 15 3 2 0 66 19 41
2020 Data sciences 53 9 16 12 0 7 4 69 13 29
2020 Policy 18 38 17 14 9 4 0 58 24 162
2020 Project management 47 20 0 14 10 10 0 74 26 10
2020 None of the above 17 34 22 9 12 2 3 54 23 56
2019 Client contact centre 34 48 11 0 7 0 0 83 7 12
2019 Communications or public affairs 38 44 9 3 3 4 0 86 5 104
2019 Access to information and privacy 33 36 12 10 5 5 0 72 15 31
2019 Security 17 44 16 8 13 2 0 63 21 45
2019 Legal services 12 29 29 6 18 6 0 44 25 17
2019 Administration and operations 36 32 12 7 10 2 0 69 18 122
2019 Human resources 17 38 16 14 10 5 0 58 25 58
2019 Financial management 37 31 20 7 2 2 0 70 10 43
2019 Information management 28 31 13 11 11 0 6 62 23 23
2019 Information technology 33 34 15 9 5 3 0 70 14 59
2019 Data sciences 26 37 11 17 9 0 0 63 26 11
2019 Policy 25 28 19 14 8 4 2 57 23 188
2019 Project management 0 49 18 16 7 9 0 54 26 12
2019 Other services to the public 45 15 15 8 8 8 0 66 18 12
2019 None of the above 21 25 27 10 16 0 1 47 26 65
2018 Communications or public affairs 37 37 11 9 4 3 0 77 12 77
2018 Access to information and privacy 64 13 9 10 0 0 5 80 11 22
2018 Security 27 26 25 14 8 0 0 52 23 37
2018 Legal services 23 53 0 8 16 0 0 77 23 13
2018 Administration and operations 28 29 17 13 5 7 0 62 20 93
2018 Human resources 22 54 11 7 4 2 0 78 11 54
2018 Financial management 19 26 25 11 7 11 0 51 21 25
2018 Information management 47 24 15 7 4 3 0 73 11 26
2018 Information technology 22 29 23 13 12 0 0 51 26 31
2018 Policy 24 37 12 12 9 4 1 65 23 152
2018 Project management 15 37 8 32 8 0 0 52 40 13
2018 Other services to the public 48 23 13 11 0 5 0 75 11 13
2018 None of the above 25 22 18 19 13 0 3 48 34 48

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 37 0 5 5 0 0 90 10 20
2022 Communications or public affairs 53 15 14 11 5 0 1 69 17 70
2022 Access to information and privacy 52 35 0 6 3 0 4 91 9 25
2022 Security 32 33 15 5 9 0 6 69 14 35
2022 Administration and operations 42 27 11 4 5 2 9 77 10 125
2022 Human resources 41 28 13 6 6 2 5 74 12 55
2022 Financial management 41 26 17 2 14 0 0 67 16 25
2022 Information management 58 29 0 0 4 4 6 96 4 25
2022 Information technology 43 25 20 0 7 0 4 72 8 35
2022 Data sciences 47 29 13 4 0 0 7 82 5 20
2022 Policy 38 23 20 8 8 1 3 63 17 160
2022 Other services to the public 47 25 5 4 6 0 13 83 12 15
2022 None of the above 49 22 10 1 7 2 9 79 10 55
2020 Client contact centre 75 8 0 6 0 6 6 94 6 15
2020 Communications or public affairs 48 28 11 7 3 0 4 79 11 89
2020 Access to information and privacy 46 20 19 11 4 0 0 66 15 25
2020 Security 50 28 5 13 2 0 2 80 15 38
2020 Administration and operations 51 25 8 10 2 0 6 80 12 123
2020 Human resources 62 16 9 7 2 0 5 81 9 65
2020 Financial management 53 20 11 8 5 0 2 75 14 43
2020 Information management 66 31 3 0 0 0 0 97 0 28
2020 Information technology 44 28 17 9 0 0 2 73 10 41
2020 Data sciences 57 26 5 6 3 0 3 86 9 29
2020 Policy 39 20 22 9 7 0 2 61 17 162
2020 Project management 61 21 10 8 0 0 0 83 8 10
2020 None of the above 49 18 14 9 6 0 5 69 16 56
2019 Client contact centre 51 17 0 11 11 0 11 76 24 12
2019 Communications or public affairs 48 32 10 6 0 0 4 84 6 103
2019 Access to information and privacy 63 28 9 0 0 0 0 91 0 31
2019 Security 40 22 29 2 0 2 5 66 2 45
2019 Legal services 53 12 24 12 0 0 0 65 12 17
2019 Administration and operations 58 23 13 1 1 1 3 85 2 124
2019 Human resources 52 17 12 13 3 0 2 71 17 60
2019 Financial management 65 16 10 4 2 0 2 83 6 43
2019 Information management 43 23 11 0 10 0 13 76 11 23
2019 Information technology 62 18 14 4 2 0 0 81 6 59
2019 Data sciences 39 35 26 0 0 0 0 74 0 11
2019 Policy 43 28 15 7 4 0 3 73 11 188
2019 Project management 44 32 7 7 0 0 9 84 8 12
2019 Other services to the public 68 32 0 0 0 0 0 100 0 12
2019 None of the above 54 22 19 1 4 0 0 76 5 65

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 64 20 5 5 6 0 0 84 11 20
2022 Communications or public affairs 59 22 7 6 0 5 0 86 6 70
2022 Access to information and privacy 32 35 24 0 5 0 4 70 6 25
2022 Security 44 33 11 2 7 0 3 79 9 35
2022 Administration and operations 49 20 13 6 4 2 7 75 11 125
2022 Human resources 55 24 5 7 0 4 5 87 8 55
2022 Financial management 58 11 20 0 4 0 8 74 4 25
2022 Information management 74 22 4 0 0 0 0 96 0 25
2022 Information technology 48 25 15 3 7 0 2 75 10 35
2022 Data sciences 61 17 6 6 9 0 0 79 16 20
2022 Policy 41 27 17 6 6 3 0 70 12 160
2022 Other services to the public 36 17 13 6 7 9 13 68 16 15
2022 None of the above 48 14 17 4 8 2 8 69 12 55
2020 Client contact centre 69 20 0 0 0 6 6 100 0 15
2020 Communications or public affairs 57 21 11 6 1 1 3 81 7 89
2020 Access to information and privacy 44 7 39 4 5 0 0 52 9 25
2020 Security 42 30 9 11 3 3 3 75 15 38
2020 Administration and operations 45 25 18 4 1 2 5 75 5 121
2020 Human resources 63 14 7 8 2 0 6 82 10 65
2020 Financial management 67 17 10 2 0 2 2 87 2 43
2020 Information management 75 17 5 3 0 0 0 92 3 28
2020 Information technology 58 23 10 2 3 0 2 84 6 41
2020 Data sciences 76 22 3 0 0 0 0 97 0 29
2020 Policy 50 17 21 5 4 0 3 69 9 162
2020 Project management 55 45 0 0 0 0 0 100 0 10
2020 None of the above 50 23 8 7 8 0 5 76 16 56
2019 Client contact centre 42 17 24 11 7 0 0 59 17 12
2019 Communications or public affairs 65 20 5 2 1 1 6 92 3 103
2019 Access to information and privacy 69 24 5 0 0 0 3 95 0 31
2019 Security 33 26 18 4 7 4 8 66 13 45
2019 Legal services 41 35 12 6 6 0 0 76 12 17
2019 Administration and operations 55 19 9 6 4 2 4 79 11 124
2019 Human resources 52 21 15 5 5 0 2 75 10 60
2019 Financial management 60 17 17 4 0 0 2 79 4 43
2019 Information management 45 21 8 0 7 6 13 82 9 23
2019 Information technology 61 20 13 4 2 0 0 81 6 58
2019 Data sciences 37 19 17 17 9 0 0 57 26 11
2019 Policy 52 30 9 5 2 0 3 84 7 188
2019 Project management 26 32 7 9 7 0 18 71 20 12
2019 Other services to the public 64 15 0 0 8 0 13 91 9 12
2019 None of the above 48 26 16 2 3 3 1 78 6 65

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 83 6 5 5 0 0 0 90 5 20
2022 Communications or public affairs 76 7 5 0 5 4 3 89 5 70
2022 Access to information and privacy 81 3 7 0 3 0 6 89 3 25
2022 Security 57 19 9 2 5 0 7 82 8 35
2022 Administration and operations 75 7 2 2 1 3 9 93 4 125
2022 Human resources 83 5 7 0 2 2 2 91 2 55
2022 Financial management 70 0 12 8 7 4 0 73 15 25
2022 Information management 82 4 0 7 0 7 0 93 7 25
2022 Information technology 61 10 9 2 2 10 5 83 6 35
2022 Data sciences 77 6 0 9 0 0 7 90 10 20
2022 Policy 72 7 4 2 2 6 6 91 4 160
2022 Other services to the public 60 6 0 0 13 9 13 84 16 15
2022 None of the above 73 6 5 2 3 4 6 88 6 55
2020 Client contact centre 83 0 0 6 0 6 6 94 6 15
2020 Communications or public affairs 80 10 1 2 1 2 4 95 4 87
2020 Access to information and privacy 78 15 4 0 0 4 0 96 0 25
2020 Security 79 3 8 4 3 0 5 85 7 38
2020 Administration and operations 74 8 5 2 2 3 6 90 4 121
2020 Human resources 85 5 3 0 0 3 5 97 0 64
2020 Financial management 81 2 5 4 0 5 2 90 4 43
2020 Information management 92 5 0 0 0 0 3 100 0 28
2020 Information technology 87 3 0 0 0 5 5 100 0 40
2020 Data sciences 85 7 0 0 4 0 5 96 4 29
2020 Policy 81 9 4 1 1 3 3 95 1 161
2020 Project management 57 21 8 0 0 14 0 91 0 10
2020 None of the above 68 5 10 2 10 0 6 76 13 56
2019 Client contact centre 66 11 7 11 0 7 0 82 11 12
2019 Communications or public affairs 79 6 2 2 2 1 7 93 4 102
2019 Access to information and privacy 85 3 0 3 0 9 0 97 3 31
2019 Security 66 4 8 6 0 7 9 83 7 45
2019 Legal services 76 6 6 6 6 0 0 82 12 17
2019 Administration and operations 84 7 4 1 1 2 2 94 2 123
2019 Human resources 78 10 3 2 0 5 2 95 2 60
2019 Financial management 90 6 0 2 0 0 2 98 2 43
2019 Information management 58 12 4 6 3 10 8 84 11 23
2019 Information technology 83 8 3 0 2 2 3 95 2 59
2019 Data sciences 63 9 0 17 0 0 10 81 19 11
2019 Policy 83 9 2 1 0 2 4 97 1 188
2019 Project management 67 7 16 0 0 0 9 82 0 12
2019 Other services to the public 85 7 0 0 0 8 0 100 0 12
2019 None of the above 70 7 6 1 6 4 4 85 8 65

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 90 5 0 5 0 0 0 95 5 20
2022 Communications or public affairs 71 7 6 0 4 1 10 89 5 70
2022 Access to information and privacy 74 13 3 0 0 0 10 97 0 25
2022 Security 66 7 9 6 0 0 13 83 6 35
2022 Administration and operations 75 6 4 0 2 1 12 93 2 125
2022 Human resources 69 15 4 0 0 2 10 96 0 55
2022 Financial management 83 6 0 0 0 0 11 100 0 25
2022 Information management 90 3 0 3 0 0 3 96 4 25
2022 Information technology 74 12 0 0 0 3 11 100 0 35
2022 Data sciences 63 25 0 0 0 0 12 100 0 20
2022 Policy 77 5 4 1 2 3 9 93 3 160
2022 Other services to the public 43 11 8 5 13 9 13 68 22 15
2022 None of the above 70 5 9 0 0 2 13 89 0 55
2020 Client contact centre 88 0 0 0 0 6 6 100 0 14
2020 Communications or public affairs 77 12 4 0 0 1 7 96 0 87
2020 Access to information and privacy 67 17 13 0 0 0 4 87 0 25
2020 Security 71 8 10 4 3 0 5 83 7 38
2020 Administration and operations 73 11 4 0 0 1 11 96 0 122
2020 Human resources 84 8 0 0 0 0 8 100 0 64
2020 Financial management 79 7 7 0 0 0 7 92 0 42
2020 Information management 89 8 0 0 0 0 3 100 0 28
2020 Information technology 90 5 0 0 0 2 2 100 0 41
2020 Data sciences 78 14 3 0 0 0 5 97 0 28
2020 Policy 79 6 3 0 0 1 11 97 0 161
2020 None of the above 76 7 7 0 2 0 7 90 3 56
2019 Client contact centre 89 11 0 0 0 0 0 100 0 11
2019 Communications or public affairs 84 3 1 1 0 0 10 97 1 102
2019 Access to information and privacy 86 0 2 3 0 8 0 94 3 31
2019 Security 64 13 0 0 0 2 21 100 0 44
2019 Legal services 82 6 0 0 0 0 12 100 0 17
2019 Administration and operations 82 8 1 0 0 2 7 99 0 122
2019 Human resources 89 5 0 0 0 3 2 100 0 59
2019 Financial management 88 7 0 0 0 2 2 100 0 43
2019 Information management 66 3 10 0 0 10 11 88 0 23
2019 Information technology 87 8 0 0 0 0 5 100 0 57
2019 Data sciences 55 26 9 0 0 0 10 90 0 11
2019 Policy 85 4 1 1 0 1 9 98 1 188
2019 Project management 67 14 0 0 0 0 18 100 0 12
2019 Other services to the public 92 0 0 0 0 0 8 100 0 12
2019 None of the above 71 6 5 0 1 0 17 93 1 65

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 21 48 16 11 0 0 5 72 11 20
2022 Communications or public affairs 25 28 6 20 14 2 4 57 36 65
2022 Access to information and privacy 27 42 3 4 10 7 8 81 16 25
2022 Security 9 35 16 23 14 0 3 45 38 35
2022 Administration and operations 26 29 16 14 9 4 3 59 25 125
2022 Human resources 23 27 24 10 12 3 2 52 23 55
2022 Financial management 30 24 15 8 22 0 0 54 31 25
2022 Information management 17 33 7 20 16 0 7 53 39 25
2022 Information technology 9 34 15 20 15 7 0 46 38 35
2022 Data sciences 22 9 9 24 22 8 5 36 53 20
2022 Policy 10 30 12 23 20 5 1 42 45 160
2022 Other services to the public 15 22 9 19 19 16 0 44 45 15
2022 None of the above 15 26 19 13 20 7 0 44 35 55
2020 Client contact centre 28 34 11 21 0 0 6 66 22 15
2020 Communications or public affairs 32 27 12 15 8 7 0 63 24 89
2020 Access to information and privacy 25 34 19 7 9 5 0 62 18 25
2020 Security 21 17 10 22 20 10 0 43 46 38
2020 Administration and operations 24 26 20 13 9 2 5 53 25 122
2020 Human resources 35 19 17 18 8 3 0 56 27 64
2020 Financial management 45 20 5 7 17 4 2 69 25 43
2020 Information management 26 29 13 10 13 4 5 61 25 28
2020 Information technology 25 33 15 15 5 7 0 63 21 41
2020 Data sciences 36 22 10 18 10 3 0 61 29 29
2020 Policy 17 20 17 21 18 4 3 40 41 162
2020 None of the above 18 23 11 20 24 3 1 43 46 56
2019 Client contact centre 0 34 11 17 7 21 11 50 35 12
2019 Communications or public affairs 33 30 13 16 6 0 2 64 23 103
2019 Access to information and privacy 33 29 10 7 13 5 4 68 22 31
2019 Security 9 32 23 14 19 0 2 42 34 45
2019 Legal services 6 24 35 12 24 0 0 29 35 17
2019 Administration and operations 27 25 21 9 12 3 3 55 22 123
2019 Human resources 13 29 15 20 19 2 2 44 41 60
2019 Financial management 24 15 25 25 12 0 0 39 36 42
2019 Information management 7 17 15 29 32 0 0 24 61 23
2019 Information technology 20 24 23 17 12 3 0 46 31 59
2019 Data sciences 28 9 0 26 37 0 0 37 63 11
2019 Policy 19 26 12 18 15 7 3 50 36 188
2019 Project management 25 24 18 25 7 0 0 49 32 12
2019 Other services to the public 45 0 8 7 23 8 8 54 36 12
2019 None of the above 18 23 16 6 24 7 5 46 35 65
2018 Communications or public affairs 34 20 21 10 12 1 1 56 23 78
2018 Access to information and privacy 56 22 13 0 10 0 0 77 10 22
2018 Security 12 35 17 17 11 8 0 51 30 37
2018 Legal services 39 23 0 14 16 0 8 68 32 13
2018 Administration and operations 17 27 32 14 7 3 0 46 21 92
2018 Human resources 20 35 16 9 15 0 4 58 25 54
2018 Financial management 16 24 25 11 19 0 5 42 31 25
2018 Information management 26 18 16 20 11 0 10 48 34 26
2018 Information technology 23 19 27 13 18 0 0 42 31 32
2018 Policy 21 21 13 19 17 4 6 46 40 152
2018 Project management 7 38 23 25 8 0 0 44 32 13
2018 Other services to the public 48 23 6 12 5 5 0 75 18 13
2018 None of the above 18 15 18 16 26 2 5 36 45 48

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 36 0 0 5 0 6 94 6 20
2022 Communications or public affairs 40 33 12 13 1 1 0 74 15 70
2022 Access to information and privacy 31 19 34 5 10 0 0 50 16 25
2022 Security 44 29 11 10 6 0 0 73 16 35
2022 Administration and operations 40 39 7 8 5 0 1 80 13 125
2022 Human resources 33 40 12 11 4 0 0 73 15 55
2022 Financial management 40 34 12 9 0 0 5 78 9 25
2022 Information management 37 32 16 8 7 0 0 68 16 25
2022 Information technology 29 36 14 5 16 0 0 65 21 35
2022 Data sciences 57 34 5 4 0 0 0 91 4 20
2022 Policy 36 45 4 11 4 0 0 81 15 160
2022 Other services to the public 36 30 28 0 6 0 0 66 6 15
2022 None of the above 27 34 20 13 6 0 0 61 18 55
2020 Client contact centre 28 34 25 0 8 0 6 65 9 15
2020 Communications or public affairs 48 28 9 11 3 0 0 77 14 89
2020 Access to information and privacy 25 43 15 11 5 0 0 68 17 25
2020 Security 48 26 12 13 3 0 0 73 15 38
2020 Administration and operations 40 33 17 6 4 0 1 73 10 123
2020 Human resources 52 34 4 7 3 0 0 86 10 62
2020 Financial management 44 38 7 3 5 2 0 84 8 43
2020 Information management 45 29 14 7 0 0 5 78 7 27
2020 Information technology 42 30 10 3 10 2 2 76 14 41
2020 Data sciences 74 23 3 0 0 0 0 97 0 29
2020 Policy 37 45 8 7 3 0 0 82 11 161
2020 Project management 25 65 10 0 0 0 0 90 0 10
2020 None of the above 34 32 6 12 15 0 0 67 27 56
2019 Client contact centre 41 35 11 7 7 0 0 76 13 12
2019 Communications or public affairs 48 39 7 6 1 0 0 87 7 104
2019 Access to information and privacy 36 34 22 3 5 0 0 70 7 31
2019 Security 48 35 4 5 6 2 0 85 11 45
2019 Legal services 24 41 12 24 0 0 0 65 24 17
2019 Administration and operations 44 35 13 8 1 0 0 79 8 123
2019 Human resources 34 37 10 14 5 0 0 71 19 59
2019 Financial management 47 31 16 4 2 0 0 78 6 43
2019 Information management 21 49 16 11 4 0 0 70 15 23
2019 Information technology 49 31 14 2 4 0 0 80 5 59
2019 Data sciences 29 26 10 26 9 0 0 55 35 11
2019 Policy 45 38 9 7 1 0 0 82 8 188
2019 Project management 55 37 0 8 0 0 0 92 8 11
2019 Other services to the public 60 8 7 25 0 0 0 68 25 12
2019 None of the above 30 45 12 9 4 0 0 75 13 65
2018 Communications or public affairs 61 27 7 5 0 0 0 88 5 77
2018 Access to information and privacy 50 40 5 6 0 0 0 90 6 22
2018 Security 37 42 6 12 4 0 0 78 16 35
2018 Legal services 38 47 0 8 8 0 0 84 16 13
2018 Administration and operations 47 30 11 10 1 0 2 78 11 92
2018 Human resources 35 32 10 22 2 0 0 67 24 54
2018 Financial management 25 32 18 22 4 0 0 57 25 25
2018 Information management 32 55 7 0 6 0 0 87 6 26
2018 Information technology 38 32 13 7 6 0 3 73 14 32
2018 Policy 44 37 8 7 3 0 0 81 10 150
2018 Project management 45 30 10 0 16 0 0 74 16 13
2018 Other services to the public 58 31 0 11 0 0 0 89 11 13
2018 None of the above 30 33 15 17 4 0 0 63 21 48

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 73 15 0 6 5 0 0 88 12 20
2022 Communications or public affairs 44 35 6 8 4 1 0 81 13 70
2022 Access to information and privacy 32 35 16 11 6 0 0 67 17 25
2022 Security 32 44 15 2 7 0 0 75 9 35
2022 Administration and operations 57 25 11 2 5 0 0 81 7 125
2022 Human resources 33 42 11 10 3 0 0 75 14 55
2022 Financial management 40 41 14 0 0 0 5 85 0 25
2022 Information management 48 15 18 11 8 0 0 63 19 25
2022 Information technology 33 33 16 10 9 0 0 65 19 35
2022 Data sciences 66 23 6 4 0 0 0 90 4 20
2022 Policy 36 37 13 10 3 1 0 74 13 160
2022 Other services to the public 46 14 34 6 0 0 0 60 6 15
2022 None of the above 35 31 12 6 15 0 0 66 21 55
2020 Client contact centre 30 47 7 9 0 0 6 83 10 14
2020 Communications or public affairs 50 32 13 4 1 0 0 82 5 89
2020 Access to information and privacy 21 34 25 9 11 0 0 55 20 25
2020 Security 53 18 17 8 5 0 0 71 13 38
2020 Administration and operations 50 26 15 4 4 0 1 77 9 123
2020 Human resources 53 32 8 2 5 0 0 85 6 64
2020 Financial management 48 33 10 3 5 0 0 82 8 43
2020 Information management 60 22 7 10 0 0 0 83 10 28
2020 Information technology 40 32 20 0 8 0 0 72 8 41
2020 Data sciences 70 30 0 0 0 0 0 100 0 29
2020 Policy 37 36 13 11 3 0 0 74 13 162
2020 Project management 27 53 10 10 0 0 0 80 10 10
2020 None of the above 46 29 7 4 14 0 0 75 18 56
2019 Client contact centre 34 42 11 7 7 0 0 76 13 12
2019 Communications or public affairs 60 27 7 5 1 0 1 88 6 104
2019 Access to information and privacy 45 28 12 7 5 0 3 75 12 31
2019 Security 45 35 10 4 4 2 0 81 9 44
2019 Legal services 29 47 18 6 0 0 0 76 6 17
2019 Administration and operations 46 35 12 6 1 0 0 81 7 123
2019 Human resources 42 34 8 12 2 0 2 78 14 59
2019 Financial management 58 28 7 4 2 0 0 87 6 43
2019 Information management 32 40 13 4 11 0 0 72 14 23
2019 Information technology 49 34 16 0 2 0 0 82 2 59
2019 Data sciences 74 9 0 9 9 0 0 83 17 11
2019 Policy 46 36 12 5 1 0 0 81 6 188
2019 Project management 66 27 0 7 0 0 0 93 7 12
2019 Other services to the public 68 0 23 8 0 0 0 68 8 12
2019 None of the above 38 44 10 5 3 0 0 82 8 65
2018 Communications or public affairs 64 27 7 2 0 0 0 91 2 78
2018 Access to information and privacy 54 32 9 6 0 0 0 85 6 22
2018 Security 53 31 2 9 4 0 0 84 14 34
2018 Legal services 54 30 8 0 8 0 0 84 8 13
2018 Administration and operations 44 33 12 9 1 0 0 78 10 93
2018 Human resources 41 31 13 11 4 0 0 72 15 53
2018 Financial management 28 30 29 9 4 0 0 58 13 25
2018 Information management 51 24 16 0 9 0 0 75 9 26
2018 Information technology 30 47 17 3 3 0 0 77 6 32
2018 Policy 46 34 11 8 1 1 0 81 9 149
2018 Project management 53 33 7 0 8 0 0 86 8 13
2018 Other services to the public 58 36 6 0 0 0 0 94 0 13
2018 None of the above 35 36 12 12 4 0 0 71 16 48

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 38 5 0 5 0 0 89 5 20
2022 Communications or public affairs 61 25 8 5 1 0 0 86 6 70
2022 Access to information and privacy 28 45 17 2 3 0 4 77 6 25
2022 Security 37 40 11 3 4 0 4 81 8 35
2022 Administration and operations 54 31 9 3 4 0 0 84 7 125
2022 Human resources 47 38 10 5 0 0 0 85 5 55
2022 Financial management 44 49 7 0 0 0 0 93 0 25
2022 Information management 45 30 8 14 4 0 0 74 18 25
2022 Information technology 25 49 15 5 6 0 0 74 10 35
2022 Data sciences 55 39 5 0 0 0 0 95 0 20
2022 Policy 35 42 7 10 2 1 3 80 13 160
2022 Other services to the public 38 30 20 12 0 0 0 68 12 15
2022 None of the above 35 36 13 7 8 1 0 72 15 55
2020 Client contact centre 46 48 0 0 0 0 6 100 0 14
2020 Communications or public affairs 52 32 9 7 0 0 0 84 7 89
2020 Access to information and privacy 25 38 26 11 0 0 0 63 11 25
2020 Security 63 17 13 5 2 0 0 80 7 38
2020 Administration and operations 47 33 10 7 3 0 0 80 10 119
2020 Human resources 56 35 8 2 0 0 0 91 2 65
2020 Financial management 48 33 5 2 8 0 3 84 11 43
2020 Information management 64 28 8 0 0 0 0 92 0 28
2020 Information technology 35 39 11 13 2 0 0 74 15 41
2020 Data sciences 67 25 3 0 0 0 5 97 0 29
2020 Policy 38 40 11 8 2 0 1 79 10 160
2020 Project management 55 26 10 0 10 0 0 80 10 10
2020 None of the above 43 33 9 12 3 0 0 76 15 56
2019 Client contact centre 48 45 0 0 7 0 0 93 7 12
2019 Communications or public affairs 57 36 4 1 2 0 0 93 3 103
2019 Access to information and privacy 48 34 11 7 0 0 0 82 7 31
2019 Security 43 38 11 4 2 0 2 82 6 45
2019 Legal services 50 31 6 13 0 0 0 81 13 16
2019 Administration and operations 43 41 14 2 1 0 0 84 2 122
2019 Human resources 37 38 12 12 2 0 0 75 13 59
2019 Financial management 48 43 5 2 2 0 0 91 4 43
2019 Information management 41 41 15 0 4 0 0 81 4 23
2019 Information technology 53 33 6 3 5 0 0 86 8 59
2019 Data sciences 28 55 0 9 9 0 0 83 17 11
2019 Policy 45 40 9 4 1 0 0 85 5 188
2019 Project management 54 38 0 8 0 0 0 92 8 11
2019 Other services to the public 60 17 15 8 0 0 0 77 8 12
2019 None of the above 38 37 17 1 3 2 1 78 4 64
2018 Communications or public affairs 63 28 5 4 0 0 0 91 4 78
2018 Access to information and privacy 58 36 0 6 0 0 0 94 6 22
2018 Security 39 42 3 15 2 0 0 81 17 35
2018 Legal services 31 47 0 14 8 0 0 78 22 13
2018 Administration and operations 49 38 6 5 2 0 0 87 7 93
2018 Human resources 38 42 7 7 5 0 0 80 13 55
2018 Financial management 19 38 20 11 11 0 0 58 22 25
2018 Information management 44 32 7 11 6 0 0 77 17 26
2018 Information technology 25 43 13 12 6 0 0 69 18 32
2018 Policy 47 33 9 7 4 1 1 81 10 148
2018 Project management 22 56 0 0 16 0 7 83 17 13
2018 Other services to the public 63 25 6 5 0 0 0 88 5 13
2018 None of the above 37 35 16 10 3 0 0 72 12 48

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 23 41 24 0 5 6 0 68 6 20
2022 Communications or public affairs 41 33 11 10 4 0 0 74 14 70
2022 Access to information and privacy 13 44 26 7 6 4 0 59 13 25
2022 Security 23 47 8 8 10 0 4 72 19 35
2022 Administration and operations 37 39 14 4 3 1 0 78 8 125
2022 Human resources 26 51 8 5 2 9 0 84 8 55
2022 Financial management 42 37 17 0 0 4 0 82 0 25
2022 Information management 29 42 17 8 0 4 0 74 8 25
2022 Information technology 18 35 14 14 8 11 0 60 24 35
2022 Data sciences 49 37 11 4 0 0 0 85 4 20
2022 Policy 27 44 12 10 5 1 0 72 16 160
2022 Other services to the public 18 29 13 6 13 20 0 59 24 15
2022 None of the above 26 28 22 11 11 2 0 55 22 55
2020 Client contact centre 22 48 18 6 0 0 6 75 6 15
2020 Communications or public affairs 35 50 10 4 0 2 0 86 4 89
2020 Access to information and privacy 25 24 23 15 13 0 0 49 28 25
2020 Security 30 36 18 8 2 6 0 70 11 38
2020 Administration and operations 31 39 13 9 3 5 0 74 12 122
2020 Human resources 47 29 6 14 0 1 2 79 15 65
2020 Financial management 42 45 5 2 6 0 0 87 8 43
2020 Information management 28 50 8 10 0 4 0 81 11 28
2020 Information technology 20 47 25 0 3 5 0 70 3 41
2020 Data sciences 44 50 3 3 0 0 0 93 3 29
2020 Policy 26 54 9 7 3 2 0 81 10 162
2020 Project management 27 53 0 20 0 0 0 80 20 10
2020 None of the above 26 33 13 12 15 2 0 60 27 56
2019 Client contact centre 17 66 0 0 7 11 0 92 8 12
2019 Communications or public affairs 49 37 9 3 0 2 0 88 3 104
2019 Access to information and privacy 28 37 17 5 5 7 0 71 11 31
2019 Security 23 55 6 8 4 4 0 81 13 45
2019 Legal services 12 59 24 6 0 0 0 71 6 17
2019 Administration and operations 36 40 14 3 3 4 0 79 6 123
2019 Human resources 27 50 10 5 3 5 0 80 9 60
2019 Financial management 35 39 16 6 2 2 0 76 8 42
2019 Information management 26 36 21 4 4 4 6 69 8 23
2019 Information technology 23 55 14 2 3 4 0 81 5 59
2019 Data sciences 43 48 0 0 9 0 0 91 9 11
2019 Policy 32 48 12 6 0 1 0 82 6 186
2019 Project management 25 40 26 0 0 9 0 72 0 12
2019 Other services to the public 46 24 7 15 0 0 8 76 16 12
2019 None of the above 32 33 20 5 3 7 0 70 8 65
2018 Communications or public affairs 50 33 14 2 0 0 0 84 2 78
2018 Access to information and privacy 51 22 13 9 6 0 0 73 15 22
2018 Security 28 36 21 9 6 0 0 64 15 37
2018 Legal services 30 54 0 8 0 8 0 92 8 13
2018 Administration and operations 28 30 26 8 2 6 1 62 11 92
2018 Human resources 30 44 15 7 0 4 0 77 8 54
2018 Financial management 23 28 41 4 4 0 0 52 7 25
2018 Information management 32 35 21 7 4 0 0 68 11 26
2018 Information technology 24 38 34 0 0 3 0 65 0 32
2018 Policy 39 40 11 7 1 2 0 81 8 151
2018 Project management 21 65 7 0 8 0 0 86 8 13
2018 Other services to the public 58 25 11 6 0 0 0 83 6 13
2018 None of the above 29 30 18 14 6 2 2 61 21 48

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 32 0 0 11 6 0 88 12 20
2022 Communications or public affairs 52 23 7 11 7 0 0 75 18 70
2022 Access to information and privacy 47 38 8 2 6 0 0 84 8 25
2022 Security 39 32 17 6 7 0 0 70 12 35
2022 Administration and operations 41 34 10 9 5 0 0 75 15 125
2022 Human resources 48 34 5 10 4 0 0 81 14 55
2022 Financial management 50 27 6 5 13 0 0 76 18 25
2022 Information management 41 32 10 10 8 0 0 72 18 25
2022 Information technology 29 29 15 10 17 0 0 58 27 35
2022 Data sciences 42 43 10 5 0 0 0 85 5 20
2022 Policy 26 32 12 19 11 0 0 58 30 160
2022 Other services to the public 60 22 12 0 6 0 0 82 6 15
2022 None of the above 28 38 11 12 11 0 0 66 22 55
2020 Client contact centre 56 14 13 6 0 0 12 79 7 15
2020 Communications or public affairs 47 28 9 10 4 2 0 77 14 89
2020 Access to information and privacy 25 38 19 15 4 0 0 63 19 25
2020 Security 59 24 5 6 2 0 3 86 9 38
2020 Administration and operations 49 27 12 10 3 0 0 75 12 123
2020 Human resources 62 27 8 3 1 0 0 88 4 65
2020 Financial management 65 13 6 4 9 3 0 80 14 43
2020 Information management 67 30 0 3 0 0 0 97 3 28
2020 Information technology 29 33 10 18 11 0 0 62 29 41
2020 Data sciences 70 16 5 4 6 0 0 85 10 29
2020 Policy 24 29 11 20 15 0 0 53 36 160
2020 Project management 43 39 8 10 0 0 0 82 10 10
2020 None of the above 28 36 14 9 12 0 0 64 22 56
2019 Client contact centre 48 31 0 21 0 0 0 79 21 12
2019 Communications or public affairs 54 26 10 8 2 0 0 80 10 104
2019 Access to information and privacy 65 20 10 6 0 0 0 85 6 31
2019 Security 44 34 11 8 2 0 0 78 10 45
2019 Legal services 41 24 6 24 6 0 0 65 29 17
2019 Administration and operations 48 28 14 7 2 0 1 77 10 124
2019 Human resources 45 34 7 12 0 0 2 81 12 59
2019 Financial management 52 31 9 5 2 0 0 83 8 42
2019 Information management 64 13 7 15 0 0 0 78 15 23
2019 Information technology 58 25 5 5 7 0 0 83 12 59
2019 Data sciences 28 46 9 0 17 0 0 74 17 11
2019 Policy 36 40 10 9 5 0 0 76 14 188
2019 Project management 34 36 7 24 0 0 0 69 24 12
2019 Other services to the public 68 23 0 0 8 0 0 92 8 12
2019 None of the above 37 36 16 7 4 0 0 73 11 65
2018 Communications or public affairs 54 33 4 8 1 0 0 87 10 77
2018 Access to information and privacy 76 19 5 0 0 0 0 95 0 22
2018 Security 48 25 20 7 0 0 0 73 7 36
2018 Legal services 23 39 8 16 14 0 0 62 30 13
2018 Administration and operations 41 37 6 8 7 0 1 79 15 93
2018 Human resources 53 31 5 4 6 0 2 85 9 55
2018 Financial management 31 28 14 7 20 0 0 58 27 25
2018 Information management 48 21 13 8 6 0 3 72 15 26
2018 Information technology 39 41 10 7 3 0 0 80 10 32
2018 Policy 32 34 12 19 2 1 0 67 21 150
2018 Project management 59 24 0 0 17 0 0 83 17 12
2018 Other services to the public 59 35 0 5 0 0 0 95 5 13
2018 None of the above 34 28 14 17 6 1 0 63 23 48

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 35 5 0 11 0 0 84 11 20
2022 Communications or public affairs 38 28 20 4 10 0 0 66 14 70
2022 Access to information and privacy 29 42 15 13 0 0 0 72 13 25
2022 Security 28 40 12 12 9 0 0 68 20 35
2022 Administration and operations 42 24 18 9 5 0 1 67 15 125
2022 Human resources 26 36 17 11 10 0 0 61 21 55
2022 Financial management 31 26 19 15 9 0 0 57 24 25
2022 Information management 45 34 11 7 3 0 0 79 11 25
2022 Information technology 27 26 31 7 7 0 2 54 14 35
2022 Data sciences 34 38 20 4 4 0 0 72 8 20
2022 Policy 9 29 24 24 14 0 0 38 38 160
2022 Other services to the public 46 44 11 0 0 0 0 89 0 15
2022 None of the above 40 24 10 11 13 0 3 66 24 55
2020 Client contact centre 55 14 20 0 6 0 6 73 6 15
2020 Communications or public affairs 27 25 19 20 8 0 0 52 28 89
2020 Access to information and privacy 26 25 16 30 4 0 0 51 34 25
2020 Security 34 34 17 10 5 0 0 68 15 38
2020 Administration and operations 35 29 21 11 4 0 1 64 15 123
2020 Human resources 27 43 19 7 4 0 0 70 11 64
2020 Financial management 37 35 17 3 8 0 0 72 11 43
2020 Information management 49 42 3 6 0 0 0 90 6 28
2020 Information technology 25 10 29 24 9 0 3 36 34 41
2020 Data sciences 33 38 10 14 6 0 0 71 19 29
2020 Policy 6 30 26 17 22 0 0 35 39 161
2020 Project management 10 63 0 8 20 0 0 73 27 10
2020 None of the above 23 31 23 13 8 0 2 55 21 56
2019 Client contact centre 80 13 0 7 0 0 0 93 7 12
2019 Communications or public affairs 41 36 11 9 3 0 1 77 12 104
2019 Access to information and privacy 56 25 13 6 0 0 0 81 6 31
2019 Security 43 19 13 13 11 0 0 62 25 45
2019 Legal services 0 29 41 12 18 0 0 29 29 17
2019 Administration and operations 36 42 14 4 4 0 0 78 8 123
2019 Human resources 24 31 20 11 14 0 0 55 25 60
2019 Financial management 26 41 23 8 2 0 0 66 10 43
2019 Information management 43 31 10 13 4 0 0 73 17 23
2019 Information technology 36 48 9 2 4 0 0 84 6 59
2019 Data sciences 28 52 11 0 9 0 0 80 9 11
2019 Policy 16 33 28 12 11 0 0 49 23 188
2019 Project management 26 24 35 7 7 0 0 51 14 12
2019 Other services to the public 61 22 17 0 0 0 0 83 0 12
2019 None of the above 32 29 17 14 7 0 2 62 21 64
2018 Communications or public affairs 36 36 10 9 9 0 0 72 18 78
2018 Access to information and privacy 42 36 13 9 0 0 0 78 9 22
2018 Security 26 25 26 15 8 0 0 52 22 37
2018 Legal services 0 39 16 23 22 0 0 39 46 13
2018 Administration and operations 33 26 23 12 5 0 0 59 17 93
2018 Human resources 33 29 18 12 8 0 0 62 20 55
2018 Financial management 21 27 23 18 11 0 0 48 29 25
2018 Information management 42 25 22 11 0 0 0 67 11 26
2018 Information technology 25 34 26 4 6 0 4 62 11 32
2018 Policy 10 27 27 19 17 0 0 36 36 151
2018 Project management 7 47 13 18 16 0 0 53 34 13
2018 Other services to the public 59 17 24 0 0 0 0 76 0 13
2018 None of the above 33 29 20 11 7 0 0 61 18 48

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 72 12 5 0 5 6 0 89 6 20
2022 Communications or public affairs 75 15 1 0 5 0 4 94 5 70
2022 Access to information and privacy 56 14 0 9 2 4 14 86 14 25
2022 Security 57 26 11 3 3 0 0 83 6 35
2022 Administration and operations 54 28 8 2 3 2 4 86 5 125
2022 Human resources 76 19 3 0 0 0 1 96 0 55
2022 Financial management 64 27 0 3 6 0 0 91 9 25
2022 Information management 79 18 0 3 0 0 0 97 3 25
2022 Information technology 59 22 7 5 3 0 4 85 8 35
2022 Data sciences 71 10 5 0 0 7 6 95 0 20
2022 Policy 57 26 7 5 1 4 0 87 6 160
2022 Other services to the public 61 22 17 0 0 0 0 83 0 15
2022 None of the above 37 41 9 0 10 2 0 80 11 55

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Client contact centre 21 49 30 20
2022 Communications or public affairs 37 28 35 70
2022 Access to information and privacy 61 12 27 25
2022 Security 43 17 40 35
2022 Administration and operations 41 33 26 125
2022 Human resources 52 16 32 55
2022 Financial management 34 24 42 25
2022 Information management 20 56 24 25
2022 Information technology 35 14 50 35
2022 Data sciences 26 31 43 20
2022 Policy 63 9 28 160
2022 Other services to the public 34 49 18 15
2022 None of the above 41 32 28 55
2020 Client contact centre 14 60 26 15
2020 Communications or public affairs 36 29 35 89
2020 Access to information and privacy 33 29 38 25
2020 Security 34 21 44 38
2020 Administration and operations 29 29 42 123
2020 Human resources 37 32 30 65
2020 Financial management 40 36 24 43
2020 Information management 13 52 35 28
2020 Information technology 18 40 42 41
2020 Data sciences 36 29 34 29
2020 Policy 56 12 32 162
2020 Project management 37 49 14 10
2020 None of the above 37 31 32 56
2019 Client contact centre 28 42 31 12
2019 Communications or public affairs 35 31 34 104
2019 Access to information and privacy 51 20 30 31
2019 Security 57 17 26 45
2019 Legal services 38 31 31 16
2019 Administration and operations 29 31 41 124
2019 Human resources 50 18 32 60
2019 Financial management 34 35 32 43
2019 Information management 36 33 31 23
2019 Information technology 15 45 41 59
2019 Data sciences 54 9 37 11
2019 Policy 65 9 26 188
2019 Project management 26 25 49 12
2019 Other services to the public 25 38 38 12
2019 None of the above 31 31 38 65
2018 Communications or public affairs 25 27 49 79
2018 Access to information and privacy 15 34 51 22
2018 Security 55 21 24 37
2018 Legal services 47 31 22 13
2018 Administration and operations 38 25 37 93
2018 Human resources 34 24 41 55
2018 Financial management 49 30 21 25
2018 Information management 41 23 35 26
2018 Information technology 12 53 35 32
2018 Policy 63 10 27 152
2018 Project management 34 23 42 13
2018 Other services to the public 18 54 28 13
2018 None of the above 26 30 44 48

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Communications or public affairs 0 21 65 8 6 0 25
2022 Access to information and privacy 0 26 35 6 27 6 15
2022 Security 7 18 51 7 16 0 15
2022 Administration and operations 7 27 52 0 9 4 50
2022 Human resources 7 43 35 0 5 11 30
2022 Information technology 13 8 55 7 0 17 10
2022 Policy 3 8 73 6 2 8 95
2022 None of the above 17 17 53 0 3 9 25
2020 Communications or public affairs 7 22 47 3 4 17 33
2020 Security 0 30 49 0 0 21 14
2020 Administration and operations 8 25 36 0 9 21 37
2020 Human resources 8 21 54 0 12 4 25
2020 Financial management 5 37 24 8 13 13 17
2020 Data sciences 0 28 26 0 37 10 10
2020 Policy 2 9 78 3 2 5 91
2020 None of the above 9 27 38 4 4 18 21
2019 Communications or public affairs 9 31 38 5 11 6 37
2019 Access to information and privacy 0 34 15 11 40 0 14
2019 Security 7 22 41 5 13 11 26
2019 Administration and operations 10 34 43 0 3 11 36
2019 Human resources 0 19 62 3 9 6 30
2019 Financial management 0 28 59 0 12 0 15
2019 Policy 1 7 68 9 7 8 121
2019 None of the above 12 10 58 0 10 9 21
2018 Communications or public affairs 10 14 45 17 5 9 19
2018 Security 29 10 37 3 5 16 20
2018 Administration and operations 3 28 58 3 3 6 36
2018 Human resources 10 21 59 0 5 5 19
2018 Financial management 0 11 63 0 11 15 12
2018 Information management 9 48 32 0 0 11 10
2018 Policy 4 7 73 4 6 7 95
2018 None of the above 0 8 74 6 5 6 14
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 57 38 0 0 5 0 0 95 5 20
2022 Communications or public affairs 62 33 1 4 0 0 0 94 4 65
2022 Access to information and privacy 74 14 5 4 3 0 0 88 7 25
2022 Security 49 44 0 7 0 0 0 93 7 35
2022 Administration and operations 61 28 8 1 3 0 0 88 4 125
2022 Human resources 43 36 13 6 2 0 0 79 8 55
2022 Financial management 53 35 11 0 0 0 0 89 0 25
2022 Information management 45 44 7 4 0 0 0 89 4 25
2022 Information technology 44 38 13 5 0 0 0 82 5 35
2022 Data sciences 54 33 9 5 0 0 0 86 5 20
2022 Policy 48 40 5 5 2 0 0 88 7 160
2022 Other services to the public 66 29 5 0 0 0 0 95 0 15
2022 None of the above 51 26 15 3 5 0 0 77 8 55
2020 Client contact centre 69 25 0 0 0 0 6 100 0 15
2020 Communications or public affairs 63 24 6 6 1 0 0 87 7 89
2020 Access to information and privacy 40 29 17 7 7 0 0 68 15 25
2020 Security 57 28 5 10 0 0 0 85 10 38
2020 Administration and operations 54 36 7 2 1 0 0 90 2 123
2020 Human resources 62 31 3 3 0 0 0 94 3 63
2020 Financial management 57 24 9 5 5 0 0 80 10 43
2020 Information management 58 42 0 0 0 0 0 100 0 28
2020 Information technology 48 33 8 5 2 2 0 84 8 41
2020 Data sciences 65 31 4 0 0 0 0 96 0 29
2020 Policy 52 37 4 5 2 0 0 89 7 162
2020 Project management 69 31 0 0 0 0 0 100 0 10
2020 None of the above 49 28 9 10 4 0 0 77 14 56
2019 Client contact centre 66 28 0 0 7 0 0 93 7 12
2019 Communications or public affairs 60 33 6 0 1 0 0 93 1 104
2019 Access to information and privacy 51 29 6 14 0 0 0 80 14 31
2019 Security 53 29 9 7 2 0 0 82 9 45
2019 Legal services 65 29 6 0 0 0 0 94 0 17
2019 Administration and operations 53 35 8 4 0 0 0 88 4 121
2019 Human resources 47 41 8 3 0 0 0 89 3 60
2019 Financial management 54 30 8 5 2 0 0 85 7 43
2019 Information management 50 39 4 8 0 0 0 89 8 23
2019 Information technology 53 34 9 0 3 0 0 87 3 59
2019 Data sciences 63 20 0 9 9 0 0 83 17 11
2019 Policy 58 28 6 7 1 0 0 86 8 188
2019 Project management 67 24 0 9 0 0 0 91 9 12
2019 Other services to the public 68 17 15 0 0 0 0 85 0 12
2019 None of the above 50 45 2 2 1 0 0 95 3 65
2018 Communications or public affairs 71 21 8 0 0 0 0 92 0 77
2018 Access to information and privacy 73 17 5 6 0 0 0 90 6 22
2018 Security 53 35 9 2 0 0 0 88 2 35
2018 Legal services 47 46 8 0 0 0 0 92 0 13
2018 Administration and operations 63 32 4 1 0 0 0 95 1 92
2018 Human resources 49 40 5 2 4 0 0 89 6 55
2018 Financial management 55 27 14 4 0 0 0 82 4 25
2018 Information management 52 32 4 4 9 0 0 84 12 26
2018 Information technology 37 51 3 9 0 0 0 88 9 32
2018 Policy 64 28 2 5 2 0 0 91 6 151
2018 Project management 64 30 7 0 0 0 0 93 0 13
2018 Other services to the public 70 30 0 0 0 0 0 100 0 13
2018 None of the above 52 41 0 7 0 0 0 93 7 48

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 29 19 5 5 6 0 69 11 20
2022 Communications or public affairs 26 39 18 11 3 2 0 67 15 70
2022 Access to information and privacy 29 50 10 8 3 0 0 79 11 25
2022 Security 20 43 19 12 6 0 0 64 18 35
2022 Administration and operations 32 44 13 5 3 3 0 78 9 125
2022 Human resources 24 47 13 11 4 0 0 71 15 55
2022 Financial management 27 32 21 16 0 4 0 61 17 25
2022 Information management 35 51 3 7 3 0 0 87 10 25
2022 Information technology 19 50 16 7 6 2 0 71 13 35
2022 Data sciences 29 32 21 18 0 0 0 61 18 20
2022 Policy 17 47 14 14 8 0 1 64 22 160
2022 Other services to the public 30 33 20 13 5 0 0 63 17 15
2022 None of the above 21 49 7 7 9 5 2 75 18 55
2020 Client contact centre 29 47 18 0 0 0 6 81 0 15
2020 Communications or public affairs 41 33 12 9 3 1 0 76 12 89
2020 Access to information and privacy 29 44 17 7 4 0 0 72 11 25
2020 Security 30 24 28 11 2 4 0 57 14 38
2020 Administration and operations 35 46 12 4 0 4 0 84 4 120
2020 Human resources 42 36 11 8 2 0 0 79 10 63
2020 Financial management 44 30 9 9 3 4 0 77 13 43
2020 Information management 56 24 17 3 0 0 0 80 3 28
2020 Information technology 32 44 13 8 0 0 2 78 9 41
2020 Data sciences 43 31 17 3 3 0 3 76 6 29
2020 Policy 31 43 14 6 4 2 0 76 10 161
2020 Project management 37 35 28 0 0 0 0 72 0 10
2020 None of the above 23 36 18 8 13 2 0 60 21 56
2019 Client contact centre 31 45 18 7 0 0 0 76 7 12
2019 Communications or public affairs 38 47 6 7 1 1 0 86 8 104
2019 Access to information and privacy 40 34 16 2 5 4 0 76 7 31
2019 Security 12 48 17 12 8 2 0 62 21 45
2019 Legal services 12 65 18 0 6 0 0 76 6 17
2019 Administration and operations 43 38 10 3 4 2 0 83 7 124
2019 Human resources 29 47 16 2 5 2 0 77 7 60
2019 Financial management 41 39 8 3 4 4 0 84 8 43
2019 Information management 22 44 11 11 0 6 6 75 12 23
2019 Information technology 40 39 12 6 2 2 0 80 8 59
2019 Data sciences 45 46 0 9 0 0 0 91 9 11
2019 Policy 35 42 9 11 1 2 0 79 12 188
2019 Project management 24 66 0 9 0 0 0 91 9 12
2019 Other services to the public 53 15 15 8 0 8 0 75 9 12
2019 None of the above 33 35 19 7 4 1 1 69 11 65
2018 Communications or public affairs 35 52 10 2 0 1 0 87 2 76
2018 Access to information and privacy 62 27 11 0 0 0 0 89 0 21
2018 Security 24 44 13 7 13 0 0 68 19 37
2018 Legal services 61 23 8 8 0 0 0 84 8 13
2018 Administration and operations 36 41 12 6 1 3 0 80 8 93
2018 Human resources 24 50 15 8 2 2 0 75 10 54
2018 Financial management 25 19 27 21 7 0 0 44 29 25
2018 Information management 22 42 19 15 0 3 0 66 15 26
2018 Information technology 24 37 25 13 0 0 0 61 13 32
2018 Policy 34 45 11 8 2 0 0 79 10 152
2018 Project management 14 68 18 0 0 0 0 82 0 13
2018 Other services to the public 61 27 0 11 0 0 0 89 11 12
2018 None of the above 20 40 19 12 8 2 0 61 20 47

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 23 23 15 25 7 0 6 35 49 20
2022 Communications or public affairs 4 29 32 22 10 0 2 33 34 70
2022 Access to information and privacy 13 25 41 9 12 0 0 20 39 25
2022 Security 3 24 50 18 6 0 0 24 27 35
2022 Administration and operations 10 24 36 16 9 0 5 26 36 125
2022 Human resources 14 30 38 13 5 0 0 18 44 55
2022 Financial management 0 24 40 32 4 0 0 36 24 25
2022 Information management 15 21 28 20 14 0 3 34 37 25
2022 Information technology 12 22 39 5 13 0 9 20 38 35
2022 Data sciences 10 12 39 10 23 6 0 35 23 20
2022 Policy 10 23 44 18 3 0 1 22 33 160
2022 Other services to the public 0 20 25 25 29 0 0 54 20 15
2022 None of the above 12 23 27 21 12 2 2 34 37 55
2020 Client contact centre 0 40 31 8 15 0 6 24 43 15
2020 Communications or public affairs 9 23 34 23 11 0 0 34 32 89
2020 Access to information and privacy 4 30 26 33 4 0 4 38 35 25
2020 Security 8 32 23 26 3 0 9 32 43 38
2020 Administration and operations 14 19 32 19 14 1 2 33 34 121
2020 Human resources 8 29 34 21 8 0 0 29 36 65
2020 Financial management 3 13 34 24 24 0 2 49 16 43
2020 Information management 3 19 29 22 22 0 5 46 23 27
2020 Information technology 19 36 30 7 2 0 5 10 58 41
2020 Data sciences 10 13 43 17 15 3 0 33 23 29
2020 Policy 12 27 38 18 4 1 0 22 40 162
2020 Project management 0 31 19 49 0 0 0 49 31 10
2020 None of the above 13 32 23 25 7 0 0 32 45 56
2019 Client contact centre 7 24 24 21 24 0 0 45 31 12
2019 Communications or public affairs 4 16 38 24 17 0 1 41 20 104
2019 Access to information and privacy 5 12 22 33 22 3 3 59 18 31
2019 Security 8 29 30 21 10 0 2 32 38 45
2019 Legal services 18 35 29 12 6 0 0 18 53 17
2019 Administration and operations 9 19 28 29 12 0 4 42 29 123
2019 Human resources 15 39 31 9 6 0 0 15 54 59
2019 Financial management 0 20 46 24 9 0 0 34 20 43
2019 Information management 17 15 43 7 6 6 6 15 36 23
2019 Information technology 14 27 36 16 7 0 0 23 41 59
2019 Data sciences 0 28 46 26 0 0 0 26 28 11
2019 Policy 9 20 49 15 6 0 0 21 29 187
2019 Project management 7 9 49 34 0 0 0 34 16 12
2019 Other services to the public 8 24 15 32 21 0 0 53 32 12
2019 None of the above 12 19 27 23 17 0 2 41 32 65
2018 Communications or public affairs 2 10 45 27 15 0 0 42 13 78
2018 Access to information and privacy 5 9 25 33 28 0 0 61 14 22
2018 Security 9 30 38 12 5 3 3 18 41 37
2018 Legal services 7 39 16 23 16 0 0 39 46 13
2018 Administration and operations 7 28 32 19 13 0 1 32 35 92
2018 Human resources 15 29 34 16 4 0 2 20 45 54
2018 Financial management 22 22 30 16 7 0 3 24 45 25
2018 Information management 17 35 26 19 0 0 3 19 53 26
2018 Information technology 18 33 34 9 3 3 0 13 53 32
2018 Policy 10 24 43 19 3 1 0 22 35 151
2018 Project management 25 7 54 8 7 0 0 14 31 13
2018 Other services to the public 0 21 34 23 16 0 6 42 23 13
2018 None of the above 11 17 41 27 5 0 0 32 28 48

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 12 17 23 20 13 0 17 39 34 20
2022 Communications or public affairs 13 13 25 20 25 0 3 47 27 70
2022 Access to information and privacy 44 37 12 0 7 0 0 7 81 25
2022 Security 16 18 32 24 6 0 5 31 36 35
2022 Administration and operations 6 16 36 21 14 1 6 38 24 125
2022 Human resources 6 51 21 18 5 0 0 23 56 55
2022 Financial management 13 8 44 21 10 4 0 33 21 25
2022 Information management 12 16 24 20 20 0 7 43 30 25
2022 Information technology 9 16 29 30 7 0 9 41 27 35
2022 Data sciences 0 14 64 15 8 0 0 23 14 20
2022 Policy 8 17 28 35 12 0 0 47 25 160
2022 Other services to the public 8 8 29 29 25 0 0 55 16 15
2022 None of the above 14 19 21 23 13 4 5 40 37 55
2020 Client contact centre 0 6 29 46 14 0 6 63 6 15
2020 Communications or public affairs 6 14 23 27 27 2 1 56 20 89
2020 Access to information and privacy 15 22 32 16 4 11 0 22 42 25
2020 Security 10 15 31 25 12 0 6 40 26 38
2020 Administration and operations 4 15 31 26 18 2 4 47 20 120
2020 Human resources 8 20 26 28 16 0 2 45 29 65
2020 Financial management 13 8 32 27 17 0 2 45 22 43
2020 Information management 3 13 8 38 23 0 13 71 19 27
2020 Information technology 2 12 45 22 16 2 0 39 15 41
2020 Data sciences 8 3 20 23 43 3 0 68 12 29
2020 Policy 2 11 31 38 17 1 0 55 14 160
2020 Project management 10 31 10 39 10 0 0 49 41 10
2020 None of the above 6 19 30 27 12 2 4 41 27 56
2019 Client contact centre 7 24 24 0 34 0 11 39 35 12
2019 Communications or public affairs 3 8 31 34 21 0 2 56 11 103
2019 Access to information and privacy 9 6 43 14 24 5 0 40 15 31
2019 Security 11 14 31 36 8 0 0 44 25 45
2019 Legal services 12 6 53 18 12 0 0 29 18 17
2019 Administration and operations 6 17 33 18 21 2 3 41 24 121
2019 Human resources 16 27 27 22 7 2 0 29 44 60
2019 Financial management 4 13 31 44 8 0 0 52 17 42
2019 Information management 7 13 22 15 16 12 16 42 28 23
2019 Information technology 5 25 38 15 16 0 2 31 30 59
2019 Data sciences 0 9 57 26 9 0 0 35 9 11
2019 Policy 3 9 27 39 21 0 0 60 12 186
2019 Project management 10 10 33 47 0 0 0 47 20 11
2019 Other services to the public 8 22 17 17 37 0 0 53 30 12
2019 None of the above 9 16 19 29 19 5 2 53 27 64
2018 Communications or public affairs 0 15 26 29 28 0 1 58 15 78
2018 Access to information and privacy 5 6 44 22 24 0 0 46 10 22
2018 Security 7 18 30 34 5 3 3 42 26 37
2018 Legal services 0 8 47 23 22 0 0 46 8 13
2018 Administration and operations 3 19 39 18 16 3 3 35 24 91
2018 Human resources 15 26 20 29 8 2 0 37 43 54
2018 Financial management 16 26 34 7 16 0 0 23 43 25
2018 Information management 13 8 18 28 20 6 7 55 24 26
2018 Information technology 9 10 22 48 7 0 3 58 20 32
2018 Policy 2 11 33 39 14 1 1 53 13 151
2018 Project management 17 14 12 48 0 9 0 53 34 13
2018 Other services to the public 0 12 10 22 49 0 6 76 13 13
2018 None of the above 14 14 40 15 10 5 1 26 31 48

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 17 10 24 36 0 6 65 25 20
2022 Communications or public affairs 12 20 29 23 12 2 2 37 33 65
2022 Access to information and privacy 20 39 29 0 7 0 4 7 62 25
2022 Security 8 17 24 33 18 0 0 51 26 35
2022 Administration and operations 8 12 32 27 13 0 8 43 22 125
2022 Human resources 6 19 41 28 7 0 0 35 24 55
2022 Financial management 3 11 56 19 12 0 0 31 14 25
2022 Information management 4 22 14 16 40 0 3 58 27 25
2022 Information technology 14 7 39 17 17 0 5 36 23 35
2022 Data sciences 0 16 24 30 24 6 0 58 17 20
2022 Policy 16 26 40 12 6 0 0 18 42 160
2022 Other services to the public 0 8 28 28 30 0 5 62 9 15
2022 None of the above 9 22 26 27 12 2 2 41 32 55
2020 Client contact centre 0 6 21 39 29 0 6 72 6 15
2020 Communications or public affairs 4 20 31 29 17 0 0 45 23 89
2020 Access to information and privacy 11 26 34 18 11 0 0 29 37 25
2020 Security 10 18 20 29 17 0 6 49 29 38
2020 Administration and operations 6 14 27 29 19 2 3 50 22 121
2020 Human resources 6 13 34 35 13 0 0 48 18 64
2020 Financial management 3 15 17 35 28 0 2 64 18 43
2020 Information management 0 3 27 30 36 0 5 68 4 27
2020 Information technology 8 9 46 27 5 2 3 33 18 41
2020 Data sciences 6 4 34 31 21 3 0 54 10 29
2020 Policy 17 27 38 16 2 0 0 18 44 160
2020 Project management 0 31 37 18 14 0 0 32 31 10
2020 None of the above 12 12 36 28 12 0 0 40 24 56
2019 Client contact centre 0 13 24 38 24 0 0 62 13 12
2019 Communications or public affairs 2 10 32 34 20 1 2 55 12 103
2019 Access to information and privacy 3 5 41 29 21 0 0 51 8 31
2019 Security 4 24 29 26 14 0 3 41 29 45
2019 Legal services 6 65 18 6 6 0 0 12 71 17
2019 Administration and operations 6 25 27 26 13 0 4 41 32 123
2019 Human resources 12 20 37 28 3 0 0 32 31 60
2019 Financial management 8 12 27 33 20 0 0 53 20 42
2019 Information management 0 19 24 33 19 0 6 54 20 23
2019 Information technology 6 10 40 20 24 0 0 43 17 59
2019 Data sciences 0 17 20 54 9 0 0 63 17 11
2019 Policy 7 22 44 17 8 0 0 26 30 186
2019 Project management 20 15 36 29 0 0 0 29 35 11
2019 Other services to the public 15 17 17 24 28 0 0 52 32 12
2019 None of the above 2 18 30 32 15 3 0 48 21 64
2018 Communications or public affairs 2 16 27 33 21 0 0 54 19 77
2018 Access to information and privacy 5 9 44 17 25 0 0 42 14 22
2018 Security 15 23 36 24 3 0 0 26 38 37
2018 Legal services 7 23 54 8 8 0 0 16 30 13
2018 Administration and operations 7 25 40 12 13 0 3 27 33 93
2018 Human resources 10 27 28 22 13 0 0 35 37 53
2018 Financial management 12 29 12 23 19 0 4 45 43 23
2018 Information management 4 19 33 23 17 0 3 41 24 24
2018 Information technology 12 22 27 30 9 0 0 39 34 32
2018 Policy 10 28 44 14 3 1 0 17 39 151
2018 Project management 33 8 28 22 10 0 0 32 40 13
2018 Other services to the public 0 0 28 13 59 0 0 72 0 13
2018 None of the above 8 25 25 26 11 2 2 39 35 48

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 11 10 12 39 16 0 11 62 24 20
2022 Communications or public affairs 10 19 36 16 15 0 3 32 30 70
2022 Access to information and privacy 9 19 32 17 19 0 4 38 29 25
2022 Security 5 23 29 26 16 0 0 43 28 35
2022 Administration and operations 10 13 30 23 17 0 7 43 25 125
2022 Human resources 2 19 41 24 14 0 0 38 21 55
2022 Financial management 4 16 41 16 16 0 8 34 21 25
2022 Information management 25 4 20 20 26 0 3 48 31 25
2022 Information technology 15 22 24 23 11 0 5 37 38 35
2022 Data sciences 0 16 27 30 21 6 0 54 18 20
2022 Policy 8 20 35 17 11 3 5 31 31 160
2022 Other services to the public 6 8 32 31 18 0 5 52 15 15
2022 None of the above 17 23 24 14 14 4 4 30 43 55
2020 Client contact centre 0 8 35 22 29 0 6 54 9 15
2020 Communications or public affairs 11 14 23 24 20 5 2 48 27 88
2020 Access to information and privacy 22 37 19 12 10 0 0 22 60 25
2020 Security 10 22 23 18 20 0 6 41 34 38
2020 Administration and operations 8 13 23 33 18 2 4 54 22 120
2020 Human resources 9 19 23 37 11 2 0 48 28 64
2020 Financial management 8 11 22 26 32 0 2 59 19 43
2020 Information management 0 10 35 18 37 0 0 55 10 27
2020 Information technology 15 22 35 14 11 2 0 27 37 41
2020 Data sciences 6 10 22 16 40 3 4 59 17 29
2020 Policy 12 24 28 19 10 3 4 31 39 162
2020 Project management 12 8 29 41 10 0 0 51 20 10
2020 None of the above 5 19 26 33 14 0 2 48 25 56
2019 Client contact centre 0 7 27 32 13 0 21 57 9 12
2019 Communications or public affairs 7 13 26 23 27 1 3 52 21 103
2019 Access to information and privacy 6 10 19 21 44 0 0 65 16 31
2019 Security 13 32 20 25 7 0 3 32 47 45
2019 Legal services 6 47 35 6 6 0 0 12 53 17
2019 Administration and operations 5 16 26 28 21 2 3 51 22 123
2019 Human resources 10 28 41 18 3 0 0 21 38 60
2019 Financial management 8 17 26 23 23 0 2 47 26 42
2019 Information management 8 25 22 21 13 6 6 39 36 23
2019 Information technology 13 12 28 26 17 2 3 45 26 59
2019 Data sciences 9 29 28 35 0 0 0 35 37 11
2019 Policy 3 15 28 35 15 1 3 52 19 188
2019 Project management 40 18 35 7 0 0 0 7 58 12
2019 Other services to the public 16 15 15 17 28 0 8 49 34 12
2019 None of the above 14 13 26 23 16 4 4 42 30 65
2018 Communications or public affairs 12 14 29 19 25 1 0 44 26 78
2018 Access to information and privacy 9 33 9 18 31 0 0 49 43 21
2018 Security 23 25 25 22 5 0 0 28 47 37
2018 Legal services 14 47 8 23 8 0 0 31 61 13
2018 Administration and operations 5 20 33 18 17 2 4 37 27 91
2018 Human resources 6 27 41 13 11 0 2 24 34 54
2018 Financial management 18 22 43 9 9 0 0 17 40 25
2018 Information management 14 34 25 7 17 0 3 25 49 26
2018 Information technology 15 16 32 28 9 0 0 37 31 32
2018 Policy 10 18 46 16 7 2 1 23 29 151
2018 Project management 30 18 30 7 7 9 0 14 53 13
2018 Other services to the public 5 6 12 32 44 0 0 76 12 13
2018 None of the above 10 26 22 28 8 4 2 38 38 48

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 9 33 21 17 0 14 44 18 20
2022 Communications or public affairs 10 14 20 25 26 0 5 53 26 70
2022 Access to information and privacy 25 21 24 12 12 0 7 25 49 25
2022 Security 11 14 39 15 13 2 6 30 27 35
2022 Administration and operations 9 20 26 19 19 1 7 41 31 125
2022 Human resources 4 17 26 29 19 0 5 51 22 55
2022 Financial management 8 18 39 33 0 0 3 34 26 25
2022 Information management 8 11 27 25 22 4 3 51 20 25
2022 Information technology 8 25 33 15 11 0 7 28 36 35
2022 Data sciences 6 10 26 14 16 20 7 41 23 20
2022 Policy 8 19 31 22 14 0 6 38 29 160
2022 Other services to the public 0 22 11 15 46 0 5 65 24 15
2022 None of the above 10 19 28 13 14 7 10 32 34 55
2020 Client contact centre 0 21 25 26 8 8 11 43 26 15
2020 Communications or public affairs 5 9 26 29 28 2 1 59 14 89
2020 Access to information and privacy 7 38 21 21 8 5 0 31 48 25
2020 Security 8 16 24 16 26 4 6 47 27 38
2020 Administration and operations 6 12 19 31 25 3 4 61 19 121
2020 Human resources 8 15 30 31 12 2 2 45 24 65
2020 Financial management 6 13 30 18 20 2 10 43 22 43
2020 Information management 3 10 29 21 26 5 5 52 15 27
2020 Information technology 10 13 30 25 15 3 5 44 24 41
2020 Data sciences 0 0 17 37 36 10 0 81 0 29
2020 Policy 2 16 33 27 16 4 2 46 19 162
2020 Project management 21 0 24 45 0 0 10 50 24 10
2020 None of the above 8 9 12 42 23 2 3 69 19 56
2019 Client contact centre 7 7 17 14 34 0 21 61 17 12
2019 Communications or public affairs 2 7 27 30 29 2 3 62 10 103
2019 Access to information and privacy 0 3 11 31 49 0 7 86 3 30
2019 Security 13 24 19 32 9 0 3 42 38 45
2019 Legal services 12 24 24 29 12 0 0 41 35 17
2019 Administration and operations 1 12 33 29 18 2 5 51 13 122
2019 Human resources 13 32 25 20 5 2 4 26 47 60
2019 Financial management 9 25 42 9 15 0 0 25 33 42
2019 Information management 11 15 36 14 12 12 0 30 30 23
2019 Information technology 6 16 18 32 20 5 3 56 24 59
2019 Data sciences 0 37 29 35 0 0 0 35 37 11
2019 Policy 4 7 32 35 18 2 2 55 12 187
2019 Project management 35 0 25 40 0 0 0 40 35 12
2019 Other services to the public 16 8 7 32 15 21 0 60 31 12
2019 None of the above 4 8 33 25 24 5 2 52 12 65
2018 Communications or public affairs 4 13 16 30 34 1 2 66 17 76
2018 Access to information and privacy 0 4 19 18 59 0 0 77 4 22
2018 Security 12 19 25 29 10 3 3 41 32 37
2018 Legal services 7 31 31 8 23 0 0 31 38 13
2018 Administration and operations 9 18 35 16 21 0 2 37 28 91
2018 Human resources 24 30 24 15 6 2 0 21 55 54
2018 Financial management 21 37 20 13 9 0 0 22 58 24
2018 Information management 23 25 29 13 7 0 3 21 50 26
2018 Information technology 21 9 28 17 21 0 4 40 31 31
2018 Policy 10 17 31 29 9 1 2 40 28 151
2018 Project management 8 24 30 31 0 7 0 33 34 13
2018 Other services to the public 0 11 29 10 40 0 10 56 12 13
2018 None of the above 9 17 27 22 22 3 0 45 28 48

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 17 20 15 31 5 6 51 26 20
2022 Communications or public affairs 4 18 27 25 23 0 4 50 23 70
2022 Access to information and privacy 32 15 38 7 3 0 4 11 49 25
2022 Security 7 22 27 31 7 0 5 41 31 35
2022 Administration and operations 5 15 38 19 13 2 7 35 23 125
2022 Human resources 6 29 33 16 15 2 0 31 36 55
2022 Financial management 12 3 54 20 11 0 0 31 15 25
2022 Information management 4 23 25 25 17 0 7 44 29 25
2022 Information technology 9 22 26 29 12 0 3 41 31 35
2022 Data sciences 0 20 44 15 8 13 0 27 22 20
2022 Policy 8 19 30 27 13 1 3 41 28 160
2022 Other services to the public 6 14 16 26 31 8 0 62 21 15
2022 None of the above 11 15 25 20 13 7 9 39 31 55
2020 Client contact centre 0 14 15 23 34 8 6 66 16 15
2020 Communications or public affairs 4 8 26 37 23 1 1 61 12 89
2020 Access to information and privacy 11 35 26 17 10 0 0 27 47 25
2020 Security 7 12 24 27 25 0 4 55 20 38
2020 Administration and operations 3 8 42 22 18 5 3 43 12 120
2020 Human resources 3 17 42 19 15 0 3 36 21 64
2020 Financial management 9 4 26 35 23 0 2 60 14 43
2020 Information management 3 5 17 39 31 0 5 74 9 27
2020 Information technology 2 19 41 17 18 2 0 36 22 41
2020 Data sciences 0 13 13 22 48 3 0 72 14 29
2020 Policy 5 15 30 30 17 2 1 49 20 161
2020 Project management 0 12 43 35 0 0 10 39 13 10
2020 None of the above 5 16 25 33 18 2 2 53 21 56
2019 Client contact centre 0 0 50 0 27 0 24 35 0 11
2019 Communications or public affairs 2 10 27 28 27 3 3 58 13 103
2019 Access to information and privacy 5 14 34 19 27 3 0 47 19 31
2019 Security 9 13 35 31 9 5 0 41 22 45
2019 Legal services 0 29 18 41 6 0 6 50 31 17
2019 Administration and operations 3 15 31 23 20 2 4 47 20 123
2019 Human resources 12 25 39 19 6 0 0 24 36 60
2019 Financial management 2 11 31 33 23 0 0 56 13 42
2019 Information management 11 7 21 34 21 6 0 58 19 23
2019 Information technology 8 14 33 32 10 0 3 44 22 59
2019 Data sciences 0 17 17 55 0 10 0 61 19 11
2019 Policy 3 9 37 32 19 0 1 51 12 186
2019 Project management 16 0 24 60 0 0 0 60 16 12
2019 Other services to the public 8 8 30 24 29 0 0 53 16 12
2019 None of the above 5 10 25 34 19 8 0 57 16 65
2018 Communications or public affairs 2 8 45 21 24 0 0 45 11 78
2018 Access to information and privacy 0 10 31 23 37 0 0 59 10 22
2018 Security 7 14 49 23 8 0 0 31 21 37
2018 Legal services 8 8 31 30 23 0 0 53 16 13
2018 Administration and operations 5 23 36 13 18 2 3 32 30 90
2018 Human resources 6 32 37 13 13 0 0 25 38 54
2018 Financial management 7 48 32 9 3 0 0 12 56 25
2018 Information management 12 4 27 28 26 0 3 56 16 26
2018 Information technology 6 18 24 30 15 3 4 48 25 32
2018 Policy 8 9 35 40 7 1 1 47 18 151
2018 Project management 8 28 38 26 0 0 0 26 36 13
2018 Other services to the public 0 11 25 6 48 10 0 60 12 13
2018 None of the above 6 7 39 17 17 8 5 39 15 47

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 0 8 35 28 25 5 0 55 9 20
2022 Communications or public affairs 3 6 31 39 20 0 2 60 8 70
2022 Access to information and privacy 33 25 25 7 11 0 0 17 58 25
2022 Security 10 8 29 35 18 0 0 53 18 35
2022 Administration and operations 2 15 34 27 17 0 5 46 18 125
2022 Human resources 0 7 27 48 14 0 3 64 7 55
2022 Financial management 0 0 36 34 30 0 0 64 0 25
2022 Information management 4 7 51 26 8 0 3 35 12 25
2022 Information technology 0 10 14 43 29 0 5 76 10 35
2022 Data sciences 0 15 30 34 21 0 0 55 15 20
2022 Policy 1 9 37 39 13 0 1 52 10 160
2022 Other services to the public 14 0 47 7 24 8 0 34 15 15
2022 None of the above 5 9 31 30 18 2 5 52 15 55
2020 Client contact centre 0 6 16 65 6 0 6 76 7 14
2020 Communications or public affairs 6 16 26 35 17 0 0 52 22 89
2020 Access to information and privacy 9 15 30 37 9 0 0 46 24 25
2020 Security 3 18 27 27 21 0 4 50 21 38
2020 Administration and operations 3 15 44 22 15 0 1 37 19 120
2020 Human resources 2 10 37 36 15 0 0 51 12 65
2020 Financial management 6 5 35 23 28 0 2 52 12 43
2020 Information management 0 0 27 49 24 0 0 73 0 27
2020 Information technology 2 5 31 37 25 0 0 62 7 41
2020 Data sciences 3 0 35 30 33 0 0 63 3 29
2020 Policy 4 21 46 20 8 1 0 28 25 162
2020 Project management 0 12 10 51 28 0 0 79 12 10
2020 None of the above 5 17 39 28 9 0 2 38 22 56
2019 Client contact centre 7 7 20 45 0 0 21 57 17 12
2019 Communications or public affairs 1 11 45 22 21 0 1 43 12 104
2019 Access to information and privacy 5 19 39 22 16 0 0 38 23 31
2019 Security 4 13 40 41 2 0 0 43 17 44
2019 Legal services 6 24 59 6 6 0 0 12 29 17
2019 Administration and operations 5 17 31 27 18 2 1 47 22 123
2019 Human resources 10 25 39 22 5 0 0 27 34 60
2019 Financial management 3 9 27 31 29 0 0 61 12 42
2019 Information management 8 23 28 35 0 6 0 37 33 23
2019 Information technology 2 7 31 36 21 0 3 59 9 59
2019 Data sciences 9 28 37 17 9 0 0 26 37 11
2019 Policy 4 16 38 25 16 0 0 42 20 188
2019 Project management 0 7 43 25 25 0 0 50 7 12
2019 Other services to the public 8 8 32 22 29 0 0 52 16 12
2019 None of the above 7 10 38 24 16 3 2 43 17 65

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 21 15 11 5 6 0 67 17 20
2022 Communications or public affairs 19 21 22 21 13 3 0 42 35 70
2022 Access to information and privacy 10 39 31 10 9 0 0 49 19 25
2022 Security 18 31 30 17 5 0 0 49 22 35
2022 Administration and operations 29 35 18 12 3 3 0 66 15 125
2022 Human resources 19 45 14 18 4 0 0 64 22 55
2022 Financial management 23 37 20 11 4 5 0 63 16 25
2022 Information management 28 26 13 15 10 7 0 59 27 25
2022 Information technology 14 42 22 15 8 0 0 56 23 35
2022 Data sciences 25 32 23 14 0 5 0 61 15 20
2022 Policy 10 27 14 28 14 7 0 40 45 160
2022 Other services to the public 29 19 8 39 0 5 0 51 41 15
2022 None of the above 11 32 25 12 14 6 0 46 27 55
2020 Client contact centre 30 31 32 0 0 0 6 65 0 14
2020 Communications or public affairs 39 32 16 7 2 2 1 74 10 88
2020 Access to information and privacy 21 38 20 11 4 5 0 63 16 25
2020 Security 17 29 18 11 10 15 0 54 25 38
2020 Administration and operations 29 43 10 6 6 5 0 76 13 122
2020 Human resources 39 41 11 8 2 0 0 79 10 65
2020 Financial management 46 29 15 5 3 2 0 76 9 42
2020 Information management 43 38 10 10 0 0 0 80 10 28
2020 Information technology 20 29 12 26 7 2 2 52 35 41
2020 Data sciences 54 26 10 0 3 7 0 86 4 29
2020 Policy 18 41 17 12 5 7 0 64 18 162
2020 Project management 18 55 0 18 0 10 0 80 20 10
2020 None of the above 12 30 24 17 13 3 0 43 32 56
2019 Client contact centre 34 31 21 0 7 0 7 70 7 12
2019 Communications or public affairs 32 47 13 3 2 3 0 82 5 104
2019 Access to information and privacy 32 39 14 6 5 5 0 74 11 31
2019 Security 2 47 26 12 8 4 0 51 22 45
2019 Legal services 19 25 44 6 6 0 0 44 13 16
2019 Administration and operations 36 34 16 6 4 5 0 73 10 123
2019 Human resources 22 39 20 10 5 5 0 64 16 60
2019 Financial management 39 30 15 10 2 4 0 72 13 43
2019 Information management 23 38 12 21 0 0 6 65 23 22
2019 Information technology 27 43 17 8 3 2 0 72 11 59
2019 Data sciences 52 39 0 9 0 0 0 91 9 11
2019 Policy 25 39 13 14 2 5 0 69 18 187
2019 Project management 9 75 7 0 9 0 0 84 9 12
2019 Other services to the public 32 45 15 0 0 8 0 84 0 12
2019 None of the above 23 30 20 14 6 5 1 56 22 65

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 65 24 0 5 5 0 0 89 11 20
2022 Communications or public affairs 64 21 2 7 7 0 0 85 13 70
2022 Access to information and privacy 53 27 11 3 6 0 0 80 9 25
2022 Security 49 36 3 5 8 0 0 85 13 35
2022 Administration and operations 57 26 7 4 5 1 1 84 9 125
2022 Human resources 66 26 3 4 2 0 0 91 6 55
2022 Financial management 64 19 11 6 0 0 0 83 6 25
2022 Information management 65 14 8 4 6 4 0 81 10 25
2022 Information technology 40 39 5 8 8 0 0 79 16 35
2022 Data sciences 67 14 5 14 0 0 0 81 14 20
2022 Policy 50 32 7 7 3 1 0 84 10 160
2022 Other services to the public 61 21 0 5 13 0 0 82 18 15
2022 None of the above 49 17 14 8 7 4 0 69 16 55
2020 Client contact centre 42 32 20 0 0 0 6 79 0 15
2020 Communications or public affairs 61 27 3 4 4 1 0 89 8 89
2020 Access to information and privacy 53 26 4 11 5 0 0 79 17 25
2020 Security 53 15 10 15 6 0 0 68 21 38
2020 Administration and operations 45 27 8 13 7 1 0 73 19 121
2020 Human resources 64 19 6 10 2 0 0 83 11 65
2020 Financial management 66 19 2 5 4 3 0 88 10 42
2020 Information management 67 33 0 0 0 0 0 100 0 28
2020 Information technology 49 27 10 9 0 5 0 80 9 41
2020 Data sciences 69 20 0 12 0 0 0 88 12 29
2020 Policy 51 29 8 7 3 1 0 81 11 161
2020 Project management 47 35 0 18 0 0 0 82 18 10
2020 None of the above 34 26 11 5 23 2 0 61 28 56
2019 Client contact centre 66 7 7 21 0 0 0 72 21 12
2019 Communications or public affairs 52 27 10 9 2 2 0 79 11 104
2019 Access to information and privacy 64 16 0 13 7 0 0 80 20 31
2019 Security 41 29 13 6 10 0 0 71 17 45
2019 Legal services 53 24 6 6 12 0 0 76 18 17
2019 Administration and operations 45 36 11 6 3 0 0 80 9 123
2019 Human resources 56 25 7 9 3 0 0 81 12 59
2019 Financial management 50 34 3 8 3 0 2 86 11 42
2019 Information management 52 25 4 19 0 0 0 77 19 23
2019 Information technology 60 28 3 2 7 0 0 88 9 59
2019 Data sciences 57 26 9 9 0 0 0 83 9 11
2019 Policy 56 24 9 5 5 0 0 80 11 188
2019 Project management 59 16 0 18 7 0 0 75 25 12
2019 Other services to the public 53 32 0 7 8 0 0 85 15 12
2019 None of the above 45 21 17 10 7 0 0 65 17 65
2018 Communications or public affairs 61 22 7 7 2 1 0 83 10 77
2018 Access to information and privacy 59 31 0 6 5 0 0 90 10 22
2018 Security 39 30 12 12 7 0 0 69 19 35
2018 Legal services 49 51 0 0 0 0 0 100 0 12
2018 Administration and operations 55 25 8 5 6 2 0 81 11 92
2018 Human resources 59 25 7 9 0 0 0 84 9 55
2018 Financial management 36 41 10 9 4 0 0 77 13 25
2018 Information management 56 23 0 10 10 0 0 79 21 26
2018 Information technology 37 48 8 4 3 0 0 85 7 32
2018 Policy 51 26 8 12 3 0 0 77 15 152
2018 Project management 41 44 7 0 8 0 0 85 8 12
2018 Other services to the public 71 16 0 13 0 0 0 87 13 13
2018 None of the above 45 34 8 6 7 0 0 79 13 48

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 61 27 0 6 5 0 0 88 12 20
2022 Communications or public affairs 62 26 3 6 4 0 0 88 10 70
2022 Access to information and privacy 72 19 4 3 2 0 0 91 5 25
2022 Security 57 29 0 0 14 0 0 86 14 35
2022 Administration and operations 61 29 2 3 3 1 1 92 6 125
2022 Human resources 70 23 2 6 0 0 0 93 6 55
2022 Financial management 51 40 9 0 0 0 0 91 0 25
2022 Information management 75 15 4 3 3 0 0 90 6 25
2022 Information technology 38 39 10 5 8 0 0 77 13 35
2022 Data sciences 69 27 0 4 0 0 0 96 4 20
2022 Policy 62 32 2 3 0 1 0 95 3 160
2022 Other services to the public 72 17 5 6 0 0 0 89 6 15
2022 None of the above 45 31 14 4 4 2 0 78 8 55
2020 Client contact centre 42 52 0 0 0 0 6 100 0 15
2020 Communications or public affairs 64 28 2 3 2 0 0 92 6 89
2020 Access to information and privacy 61 23 17 0 0 0 0 83 0 25
2020 Security 51 22 20 8 0 0 0 72 8 37
2020 Administration and operations 53 28 9 4 4 1 0 82 9 122
2020 Human resources 78 17 5 0 0 0 0 95 0 64
2020 Financial management 73 17 5 0 4 0 0 90 4 41
2020 Information management 67 33 0 0 0 0 0 100 0 28
2020 Information technology 65 24 7 3 0 0 0 90 3 41
2020 Data sciences 76 18 3 3 0 0 0 93 3 29
2020 Policy 62 28 2 6 2 0 0 90 8 159
2020 Project management 55 35 10 0 0 0 0 90 0 10
2020 None of the above 38 30 11 15 6 0 0 68 22 56
2019 Client contact centre 55 14 0 32 0 0 0 68 32 12
2019 Communications or public affairs 58 34 4 4 0 1 0 92 4 103
2019 Access to information and privacy 68 27 0 5 0 0 0 95 5 31
2019 Security 30 37 16 11 6 0 0 67 17 45
2019 Legal services 53 12 12 12 12 0 0 65 24 17
2019 Administration and operations 58 27 6 8 1 0 0 85 9 124
2019 Human resources 54 42 0 5 0 0 0 95 5 60
2019 Financial management 58 22 11 4 0 2 2 84 4 42
2019 Information management 53 36 4 0 7 0 0 89 7 23
2019 Information technology 55 29 7 4 5 0 0 84 9 59
2019 Data sciences 83 9 0 9 0 0 0 91 9 11
2019 Policy 64 27 6 2 1 0 0 91 3 188
2019 Project management 63 29 0 8 0 0 0 92 8 11
2019 Other services to the public 61 24 7 8 0 0 0 85 8 12
2019 None of the above 42 29 17 10 3 0 0 71 13 65
2018 Communications or public affairs 65 28 5 1 1 0 0 93 2 77
2018 Access to information and privacy 72 18 6 0 5 0 0 90 5 22
2018 Security 33 43 14 7 2 0 0 76 9 35
2018 Legal services 66 25 0 8 0 0 0 92 8 12
2018 Administration and operations 57 29 5 8 1 0 0 86 9 93
2018 Human resources 66 27 4 4 0 0 0 93 4 54
2018 Financial management 49 31 12 4 4 0 0 80 7 25
2018 Information management 45 40 0 8 6 0 0 86 14 26
2018 Information technology 45 42 13 0 0 0 0 87 0 32
2018 Policy 65 27 1 6 2 0 0 92 7 152
2018 Project management 40 52 0 8 0 0 0 92 8 12
2018 Other services to the public 93 0 0 7 0 0 0 93 7 12
2018 None of the above 38 44 14 3 3 0 0 81 5 48

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 61 27 0 6 5 0 0 88 12 20
2022 Communications or public affairs 62 29 4 4 1 0 0 90 5 70
2022 Access to information and privacy 50 25 23 2 0 0 0 75 2 25
2022 Security 53 36 5 0 5 0 0 90 5 35
2022 Administration and operations 55 31 7 2 5 0 0 86 7 125
2022 Human resources 69 20 6 5 0 0 0 89 5 55
2022 Financial management 44 39 12 0 0 5 0 87 0 25
2022 Information management 61 19 7 14 0 0 0 79 14 25
2022 Information technology 39 39 5 5 12 0 0 79 16 35
2022 Data sciences 68 28 0 4 0 0 0 96 4 20
2022 Policy 54 38 5 3 1 1 0 92 3 160
2022 Other services to the public 55 26 5 8 6 0 0 81 14 15
2022 None of the above 41 42 7 4 4 2 0 85 8 55
2020 Client contact centre 36 46 7 6 0 0 6 87 6 15
2020 Communications or public affairs 58 32 6 2 1 1 0 90 4 87
2020 Access to information and privacy 45 30 7 8 5 4 0 79 14 25
2020 Security 49 38 8 3 0 3 0 89 3 38
2020 Administration and operations 43 33 15 5 3 0 1 76 9 121
2020 Human resources 72 20 6 0 2 0 0 92 2 65
2020 Financial management 65 24 6 2 2 0 0 90 4 42
2020 Information management 66 19 7 0 0 4 5 92 0 27
2020 Information technology 53 29 18 0 0 0 0 82 0 41
2020 Data sciences 80 10 3 3 0 3 0 93 3 29
2020 Policy 49 41 5 4 1 1 0 91 5 158
2020 Project management 47 21 22 10 0 0 0 68 10 10
2020 None of the above 36 37 10 13 4 0 0 73 17 56
2019 Client contact centre 41 42 0 17 0 0 0 83 17 12
2019 Communications or public affairs 59 27 9 3 0 2 0 88 3 104
2019 Access to information and privacy 58 14 17 12 0 0 0 71 12 31
2019 Security 34 41 10 8 6 0 0 75 15 44
2019 Legal services 63 31 0 6 0 0 0 94 6 16
2019 Administration and operations 51 31 13 3 2 0 0 82 5 123
2019 Human resources 56 32 8 3 2 0 0 87 5 60
2019 Financial management 50 39 9 2 0 0 0 89 2 42
2019 Information management 36 43 17 0 4 0 0 79 4 23
2019 Information technology 38 46 11 2 2 2 0 85 3 59
2019 Data sciences 57 35 0 9 0 0 0 91 9 11
2019 Policy 66 25 6 2 0 0 0 91 2 188
2019 Project management 59 34 0 0 7 0 0 93 7 12
2019 Other services to the public 61 15 8 7 0 8 0 84 7 12
2019 None of the above 42 32 14 10 0 2 0 76 10 64
2018 Communications or public affairs 68 27 5 0 0 1 0 95 0 78
2018 Access to information and privacy 63 27 5 6 0 0 0 90 6 22
2018 Security 37 35 9 7 6 6 0 76 14 35
2018 Legal services 69 23 8 0 0 0 0 92 0 13
2018 Administration and operations 47 36 14 2 0 1 0 84 2 93
2018 Human resources 55 29 7 9 0 0 0 84 9 55
2018 Financial management 29 41 20 7 4 0 0 69 11 25
2018 Information management 49 31 10 4 6 0 0 80 9 26
2018 Information technology 34 52 11 3 0 0 0 86 3 31
2018 Policy 62 28 5 3 1 1 0 91 4 152
2018 Project management 48 43 8 0 0 0 0 92 0 12
2018 Other services to the public 66 16 18 0 0 0 0 82 0 13
2018 None of the above 34 37 17 7 3 2 0 73 10 48

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 36 7 0 5 0 0 88 5 20
2022 Communications or public affairs 46 25 16 8 4 2 0 72 12 70
2022 Access to information and privacy 24 41 18 17 0 0 0 65 17 25
2022 Security 22 54 9 8 7 0 0 75 15 35
2022 Administration and operations 44 32 15 5 1 2 0 78 7 125
2022 Human resources 41 35 13 2 4 5 0 80 7 55
2022 Financial management 55 36 10 0 0 0 0 90 0 25
2022 Information management 38 30 22 0 6 4 0 71 7 25
2022 Information technology 35 28 17 13 6 2 0 64 19 35
2022 Data sciences 61 35 4 0 0 0 0 96 0 20
2022 Policy 30 38 14 11 5 2 0 70 16 160
2022 Other services to the public 43 17 9 7 12 13 0 68 22 15
2022 None of the above 36 26 16 8 11 3 0 64 20 55
2020 Client contact centre 40 36 18 0 0 0 6 81 0 15
2020 Communications or public affairs 50 31 10 4 1 4 0 84 5 89
2020 Access to information and privacy 29 27 33 7 4 0 0 56 11 25
2020 Security 43 35 3 17 3 0 0 77 20 36
2020 Administration and operations 50 33 7 4 3 3 0 85 8 123
2020 Human resources 55 36 6 2 0 2 0 92 2 64
2020 Financial management 75 17 0 3 5 0 0 92 8 43
2020 Information management 55 35 7 0 0 3 0 93 0 28
2020 Information technology 39 38 12 3 0 7 0 83 3 41
2020 Data sciences 60 33 3 0 0 3 0 97 0 29
2020 Policy 33 42 13 7 3 3 0 77 10 159
2020 Project management 37 31 24 0 0 8 0 74 0 10
2020 None of the above 34 40 6 7 10 3 0 76 18 56
2019 Client contact centre 52 42 7 0 0 0 0 93 0 12
2019 Communications or public affairs 58 36 4 2 0 0 0 94 2 102
2019 Access to information and privacy 53 31 11 0 5 0 0 84 5 31
2019 Security 39 36 9 4 6 7 0 80 11 45
2019 Legal services 35 41 12 6 6 0 0 76 12 17
2019 Administration and operations 46 38 12 2 1 2 0 85 2 121
2019 Human resources 40 48 3 7 2 0 0 88 8 59
2019 Financial management 58 30 9 2 0 0 0 89 2 43
2019 Information management 36 34 21 0 4 0 6 74 4 23
2019 Information technology 50 35 10 0 2 4 0 88 2 59
2019 Data sciences 35 46 10 0 9 0 0 81 9 11
2019 Policy 36 46 11 6 1 1 0 83 7 187
2019 Project management 51 41 7 0 0 0 0 93 0 12
2019 Other services to the public 49 18 15 18 0 0 0 67 18 11
2019 None of the above 41 27 18 6 4 3 1 71 10 65
2018 Communications or public affairs 59 32 6 2 1 0 0 91 3 78
2018 Access to information and privacy 58 37 0 5 0 0 0 95 5 22
2018 Security 42 33 18 2 4 0 0 75 6 37
2018 Legal services 39 46 0 8 8 0 0 84 16 13
2018 Administration and operations 48 35 14 2 0 2 0 84 2 93
2018 Human resources 51 38 9 2 0 0 0 89 2 55
2018 Financial management 43 34 19 0 4 0 0 77 4 25
2018 Information management 47 36 7 6 0 4 0 86 6 26
2018 Information technology 26 68 6 0 0 0 0 94 0 31
2018 Policy 35 45 12 6 1 1 0 81 7 149
2018 Project management 68 26 0 7 0 0 0 93 7 13
2018 Other services to the public 76 24 0 0 0 0 0 100 0 13
2018 None of the above 38 38 12 3 7 2 0 77 10 48

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 26 11 0 0 5 7 88 0 20
2022 Communications or public affairs 41 32 15 7 3 2 0 75 10 70
2022 Access to information and privacy 24 42 3 20 6 4 0 69 27 25
2022 Security 12 40 26 0 11 9 3 59 12 35
2022 Administration and operations 46 31 11 5 3 4 1 80 8 125
2022 Human resources 48 34 13 2 0 4 0 85 2 55
2022 Financial management 59 33 4 0 0 4 0 96 0 25
2022 Information management 24 52 15 4 3 3 0 77 8 25
2022 Information technology 29 45 10 8 0 7 0 81 8 35
2022 Data sciences 52 39 0 0 0 9 0 100 0 20
2022 Policy 27 37 11 10 6 8 1 70 18 160
2022 Other services to the public 35 38 0 19 0 8 0 80 20 15
2022 None of the above 24 33 18 6 5 12 2 66 13 55
2020 Client contact centre 49 39 6 0 0 0 6 93 0 14
2020 Communications or public affairs 48 26 10 10 1 5 0 78 12 87
2020 Access to information and privacy 36 30 17 4 0 13 0 77 4 25
2020 Security 46 30 10 3 11 0 0 76 14 38
2020 Administration and operations 46 32 9 4 2 7 0 84 6 122
2020 Human resources 56 31 6 3 0 3 0 91 3 65
2020 Financial management 75 17 0 5 3 0 0 92 8 43
2020 Information management 61 33 3 0 0 3 0 97 0 28
2020 Information technology 44 31 9 2 3 7 2 84 6 41
2020 Data sciences 57 33 3 0 0 3 4 96 0 29
2020 Policy 27 38 16 7 2 9 0 72 10 161
2020 Project management 28 45 0 10 0 18 0 88 12 10
2020 None of the above 34 30 12 8 8 6 2 70 18 56
2019 Client contact centre 34 42 17 0 7 0 0 76 7 12
2019 Communications or public affairs 52 30 9 7 0 2 0 84 7 104
2019 Access to information and privacy 45 45 3 4 0 3 0 93 4 30
2019 Security 37 34 19 2 4 5 0 74 6 45
2019 Legal services 47 18 24 6 6 0 0 65 12 17
2019 Administration and operations 51 29 13 3 2 2 0 82 4 122
2019 Human resources 43 47 2 2 2 5 0 95 3 60
2019 Financial management 67 27 6 0 0 0 0 94 0 43
2019 Information management 49 25 8 6 3 4 6 82 10 23
2019 Information technology 46 29 14 4 2 5 0 79 6 58
2019 Data sciences 52 31 9 0 9 0 0 83 9 11
2019 Policy 39 39 11 6 1 4 0 81 7 187
2019 Project management 42 43 7 0 0 7 0 92 0 12
2019 Other services to the public 54 23 22 0 0 0 0 78 0 12
2019 None of the above 48 23 15 3 8 5 0 73 11 65
2018 Communications or public affairs 53 31 13 2 1 0 0 84 3 78
2018 Access to information and privacy 62 34 5 0 0 0 0 95 0 22
2018 Security 36 32 16 4 7 5 0 72 11 37
2018 Legal services 31 38 16 0 8 8 0 75 8 13
2018 Administration and operations 52 24 18 2 1 3 0 78 3 93
2018 Human resources 51 35 8 4 0 2 0 89 4 55
2018 Financial management 41 36 7 9 0 4 4 83 10 25
2018 Information management 51 34 7 4 0 4 0 89 4 25
2018 Information technology 32 38 20 0 4 6 0 75 5 32
2018 Policy 36 35 13 9 1 6 0 76 10 151
2018 Project management 61 39 0 0 0 0 0 100 0 13
2018 Other services to the public 71 11 13 5 0 0 0 82 5 13
2018 None of the above 45 18 17 5 9 7 0 67 15 46

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 78 16 0 0 5 0 0 95 5 20
2022 Communications or public affairs 56 32 4 4 4 0 0 88 8 70
2022 Access to information and privacy 47 36 15 3 0 0 0 83 3 25
2022 Security 52 31 4 5 2 2 3 87 8 35
2022 Administration and operations 57 33 5 3 2 0 0 89 5 125
2022 Human resources 50 46 2 2 0 0 0 97 2 55
2022 Financial management 64 21 9 3 4 0 0 84 7 25
2022 Information management 58 13 18 7 4 0 0 71 11 25
2022 Information technology 33 46 15 2 3 0 0 79 5 35
2022 Data sciences 65 26 10 0 0 0 0 90 0 20
2022 Policy 47 38 6 5 4 0 0 85 9 160
2022 Other services to the public 49 31 8 7 6 0 0 79 13 15
2022 None of the above 41 30 14 6 7 2 0 72 14 55
2020 Client contact centre 48 31 15 0 0 0 6 84 0 15
2020 Communications or public affairs 63 26 4 3 1 2 0 91 5 88
2020 Access to information and privacy 44 32 15 9 0 0 0 76 9 25
2020 Security 58 26 5 7 3 0 0 85 10 38
2020 Administration and operations 60 29 5 4 2 0 0 89 6 123
2020 Human resources 75 17 6 2 0 0 0 92 2 64
2020 Financial management 73 22 3 2 0 0 0 95 2 43
2020 Information management 77 16 7 0 0 0 0 93 0 28
2020 Information technology 50 37 5 2 3 2 0 89 6 41
2020 Data sciences 75 21 3 0 0 0 0 97 0 29
2020 Policy 52 35 6 6 1 1 0 88 6 162
2020 Project management 61 39 0 0 0 0 0 100 0 10
2020 None of the above 40 41 6 7 6 0 0 81 13 55
2019 Client contact centre 41 48 11 0 0 0 0 89 0 12
2019 Communications or public affairs 67 29 2 1 1 0 0 96 2 104
2019 Access to information and privacy 60 26 2 12 0 0 0 86 12 31
2019 Security 44 38 6 6 4 2 0 83 10 45
2019 Legal services 47 24 12 12 6 0 0 71 18 17
2019 Administration and operations 57 36 6 1 0 0 0 93 1 124
2019 Human resources 61 33 3 2 2 0 0 93 3 60
2019 Financial management 70 24 4 2 0 0 0 94 2 43
2019 Information management 59 23 7 4 8 0 0 82 11 23
2019 Information technology 59 25 9 4 3 0 0 84 7 59
2019 Data sciences 63 29 0 0 9 0 0 91 9 11
2019 Policy 64 30 4 2 0 0 0 94 2 187
2019 Project management 42 51 7 0 0 0 0 93 0 12
2019 Other services to the public 61 15 7 8 0 8 0 84 9 12
2019 None of the above 49 28 15 3 3 0 1 78 6 65
2018 Communications or public affairs 67 27 3 0 2 0 0 94 2 79
2018 Access to information and privacy 72 28 0 0 0 0 0 100 0 22
2018 Security 51 26 17 4 2 0 0 77 6 37
2018 Legal services 59 34 7 0 0 0 0 93 0 12
2018 Administration and operations 58 30 8 4 0 0 0 88 4 93
2018 Human resources 58 38 2 2 0 0 0 96 2 55
2018 Financial management 49 31 9 7 4 0 0 80 11 25
2018 Information management 62 31 7 0 0 0 0 93 0 26
2018 Information technology 43 51 6 0 0 0 0 94 0 32
2018 Policy 55 36 6 1 1 0 0 91 3 149
2018 Project management 78 22 0 0 0 0 0 100 0 13
2018 Other services to the public 83 5 12 0 0 0 0 88 0 13
2018 None of the above 43 37 13 2 5 0 0 80 7 48

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 37 0 0 5 6 0 95 5 20
2022 Communications or public affairs 48 33 9 0 1 4 4 89 1 70
2022 Access to information and privacy 42 24 0 6 11 10 7 80 20 25
2022 Security 50 18 9 13 5 3 3 72 19 35
2022 Administration and operations 50 22 10 5 1 6 7 82 7 125
2022 Human resources 47 34 12 4 2 0 2 82 6 55
2022 Financial management 46 36 6 0 3 0 9 90 3 25
2022 Information management 54 31 10 0 0 0 4 89 0 25
2022 Information technology 30 33 10 5 8 9 5 73 15 35
2022 Data sciences 56 5 13 4 0 14 7 78 5 20
2022 Policy 37 37 7 6 4 6 3 81 10 160
2022 Other services to the public 37 17 0 9 7 22 10 78 22 15
2022 None of the above 38 23 15 4 7 2 10 70 13 55

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 62 24 0 0 0 6 7 100 0 20
2022 Communications or public affairs 46 31 9 2 1 6 6 86 4 70
2022 Access to information and privacy 49 18 4 8 11 6 4 75 21 25
2022 Security 51 14 11 14 3 5 3 70 18 35
2022 Administration and operations 49 25 9 5 1 5 7 84 6 125
2022 Human resources 46 40 6 3 2 2 2 89 5 55
2022 Financial management 46 34 6 3 6 0 5 84 9 25
2022 Information management 54 22 7 7 4 4 4 82 11 25
2022 Information technology 35 32 13 5 5 4 5 74 11 35
2022 Data sciences 64 11 0 8 0 10 7 90 10 20
2022 Policy 36 35 8 5 4 8 3 80 11 160
2022 Other services to the public 39 19 7 9 0 22 5 79 12 15
2022 None of the above 35 25 15 4 7 4 10 70 13 55

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 59 13 5 5 0 18 0 87 6 20
2022 Communications or public affairs 26 34 23 4 1 11 0 68 6 70
2022 Access to information and privacy 15 11 45 6 0 16 6 34 8 25
2022 Security 10 18 24 14 8 22 3 37 30 35
2022 Administration and operations 40 30 13 4 3 9 2 78 8 125
2022 Human resources 42 33 18 4 0 3 0 77 4 55
2022 Financial management 37 46 16 0 0 0 0 84 0 25
2022 Information management 28 41 15 0 4 12 0 79 4 25
2022 Information technology 24 29 22 6 2 14 2 63 10 35
2022 Data sciences 46 6 18 5 0 25 0 69 7 20
2022 Policy 17 22 25 15 6 14 1 46 24 160
2022 Other services to the public 23 19 25 6 6 21 0 53 15 15
2022 None of the above 14 28 14 8 4 26 7 62 17 55
2020 Client contact centre 39 34 21 0 0 0 6 78 0 15
2020 Communications or public affairs 35 26 17 9 4 10 0 68 14 89
2020 Access to information and privacy 31 40 11 4 0 15 0 82 4 25
2020 Security 43 30 15 3 6 3 0 75 9 37
2020 Administration and operations 44 30 11 4 1 10 0 82 5 122
2020 Human resources 53 26 11 8 0 2 0 81 8 65
2020 Financial management 68 20 2 3 5 2 0 90 8 43
2020 Information management 49 28 8 4 0 12 0 87 4 28
2020 Information technology 44 38 7 2 3 5 0 87 6 41
2020 Data sciences 42 21 22 0 0 15 0 74 0 29
2020 Policy 23 33 23 8 2 11 0 63 11 162
2020 Project management 37 26 10 10 0 18 0 76 12 10
2020 None of the above 33 24 17 5 9 12 0 64 17 56

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 69 22 8 0 0 0 0 92 0 20
2022 Communications or public affairs 58 26 7 1 1 4 2 90 3 70
2022 Access to information and privacy 34 39 3 6 7 4 7 82 15 25
2022 Security 38 29 11 7 6 10 0 75 14 35
2022 Administration and operations 50 26 10 3 3 4 4 82 7 125
2022 Human resources 44 35 9 9 0 0 3 82 9 55
2022 Financial management 66 7 8 2 9 4 3 80 12 25
2022 Information management 28 58 4 6 0 0 4 89 7 25
2022 Information technology 32 31 13 6 11 4 2 68 18 35
2022 Data sciences 65 14 10 0 4 0 7 85 4 20
2022 Policy 34 34 3 8 7 10 3 79 18 160
2022 Other services to the public 33 25 6 0 15 16 5 73 19 15
2022 None of the above 32 28 12 6 9 7 6 69 17 55
2020 Client contact centre 34 34 27 0 0 0 6 71 0 15
2020 Communications or public affairs 58 19 5 5 4 6 3 85 9 88
2020 Access to information and privacy 55 12 18 4 0 4 7 75 4 25
2020 Security 53 23 10 3 5 6 0 81 8 38
2020 Administration and operations 49 25 12 3 3 4 4 80 7 123
2020 Human resources 52 33 6 5 0 3 1 89 5 64
2020 Financial management 65 18 7 3 5 2 0 84 8 43
2020 Information management 55 28 7 0 0 7 4 93 0 28
2020 Information technology 46 24 17 5 0 7 0 76 6 41
2020 Data sciences 66 25 3 0 0 7 0 96 0 29
2020 Policy 38 29 16 5 3 6 3 73 9 160
2020 Project management 37 43 0 10 0 10 0 89 11 10
2020 None of the above 49 32 7 0 9 2 2 84 9 54

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 24 22 5 0 0 28 22 90 0 20
2022 Communications or public affairs 13 24 20 1 2 38 3 61 5 65
2022 Access to information and privacy 0 14 23 0 7 54 3 32 15 25
2022 Security 9 9 27 2 8 40 5 33 18 35
2022 Administration and operations 22 18 19 2 3 30 6 63 8 125
2022 Human resources 24 30 19 8 2 18 0 66 12 55
2022 Financial management 19 25 4 2 6 36 9 79 15 25
2022 Information management 11 12 28 7 0 38 4 39 12 25
2022 Information technology 10 17 34 3 2 30 5 41 8 35
2022 Data sciences 8 0 26 0 4 58 5 21 10 20
2022 Policy 6 9 25 9 8 41 2 26 30 160
2022 Other services to the public 15 5 6 7 0 63 5 61 20 15
2022 None of the above 12 3 17 2 11 48 7 34 28 55

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 34 8 0 5 0 0 86 5 20
2022 Communications or public affairs 38 25 10 7 8 5 8 72 17 70
2022 Access to information and privacy 36 42 10 8 0 4 0 81 8 25
2022 Security 23 44 16 3 8 4 3 72 11 35
2022 Administration and operations 37 31 16 4 5 4 3 73 10 125
2022 Human resources 38 28 14 2 4 3 11 77 6 55
2022 Financial management 43 27 11 6 0 4 8 81 6 25
2022 Information management 42 17 24 0 14 0 3 61 14 25
2022 Information technology 11 34 23 0 19 3 11 52 21 35
2022 Data sciences 27 18 5 8 0 31 11 77 14 20
2022 Policy 24 28 17 7 2 8 14 66 11 160
2022 Other services to the public 38 27 5 5 13 4 8 74 20 15
2022 None of the above 24 30 12 9 9 10 5 64 22 55
2020 Client contact centre 30 26 32 6 0 0 6 60 6 15
2020 Communications or public affairs 32 29 9 8 3 11 7 75 14 89
2020 Access to information and privacy 21 24 20 11 11 8 4 51 26 25
2020 Security 27 29 8 11 10 3 12 66 25 38
2020 Administration and operations 30 22 21 11 4 8 3 59 17 122
2020 Human resources 35 31 19 3 2 4 6 74 5 65
2020 Financial management 49 21 3 10 4 4 8 81 16 42
2020 Information management 46 28 14 0 0 8 5 84 0 28
2020 Information technology 39 15 12 8 8 12 5 65 20 41
2020 Data sciences 44 26 5 3 3 12 7 86 8 29
2020 Policy 25 21 20 6 5 13 9 60 15 161
2020 Project management 28 31 8 24 0 10 0 65 26 10
2020 None of the above 20 19 26 12 19 3 0 41 32 56
2019 Client contact centre 34 24 0 21 11 0 11 65 35 12
2019 Communications or public affairs 29 35 14 8 0 11 3 75 9 104
2019 Access to information and privacy 48 17 21 3 5 7 0 69 8 31
2019 Security 25 31 20 6 13 4 0 59 20 44
2019 Legal services 29 0 24 18 12 0 18 36 36 17
2019 Administration and operations 34 29 17 9 6 1 3 66 16 124
2019 Human resources 34 34 12 8 3 3 6 75 13 60
2019 Financial management 39 29 12 5 5 4 4 75 12 42
2019 Information management 36 37 8 4 4 12 0 83 8 23
2019 Information technology 39 27 20 6 3 2 3 69 10 58
2019 Data sciences 39 43 9 9 0 0 0 83 9 11
2019 Policy 32 26 16 9 4 7 5 66 15 188
2019 Project management 43 14 9 34 0 0 0 57 34 12
2019 Other services to the public 45 32 0 23 0 0 0 77 23 12
2019 None of the above 32 32 10 12 7 7 0 69 21 65
2018 Communications or public affairs 46 30 13 5 0 3 2 81 5 78
2018 Access to information and privacy 54 27 6 0 5 5 5 89 5 22
2018 Security 19 33 27 15 2 3 0 54 18 35
2018 Legal services 39 16 14 8 0 8 16 71 10 13
2018 Administration and operations 39 28 13 6 3 7 4 75 10 93
2018 Human resources 36 21 18 13 2 6 4 64 16 55
2018 Financial management 20 35 24 7 4 11 0 61 13 25
2018 Information management 38 35 4 6 10 4 3 79 17 26
2018 Information technology 22 43 21 4 3 6 0 70 8 32
2018 Policy 29 26 17 10 2 8 8 66 14 152
2018 Project management 7 33 26 8 17 0 9 44 27 12
2018 Other services to the public 58 24 0 6 6 0 5 86 14 13
2018 None of the above 19 34 19 13 7 4 5 58 22 48

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 35 20 0 5 0 0 74 5 20
2022 Communications or public affairs 31 35 13 7 12 1 0 68 19 70
2022 Access to information and privacy 31 59 4 0 3 4 0 93 3 25
2022 Security 26 33 14 19 8 0 0 59 27 35
2022 Administration and operations 39 29 14 10 3 4 1 72 14 125
2022 Human resources 41 30 15 11 2 2 0 71 14 55
2022 Financial management 35 23 26 7 0 8 0 63 8 25
2022 Information management 25 41 16 0 19 0 0 65 19 25
2022 Information technology 20 35 18 12 11 2 2 57 24 35
2022 Data sciences 56 19 16 10 0 0 0 74 10 20
2022 Policy 21 38 14 16 7 3 1 62 24 160
2022 Other services to the public 4 26 34 24 0 12 0 35 27 15
2022 None of the above 15 37 23 14 9 2 0 53 24 55
2020 Client contact centre 22 42 30 0 0 0 6 68 0 15
2020 Communications or public affairs 38 34 6 14 5 2 1 74 19 89
2020 Access to information and privacy 34 28 35 4 0 0 0 61 4 24
2020 Security 29 34 12 14 5 6 0 67 20 38
2020 Administration and operations 44 31 12 7 3 3 1 78 10 122
2020 Human resources 55 26 11 5 3 0 0 81 8 64
2020 Financial management 38 33 12 9 5 2 0 73 15 43
2020 Information management 35 39 10 7 0 9 0 81 8 28
2020 Information technology 28 31 21 5 8 5 3 63 14 40
2020 Data sciences 44 21 14 10 3 3 3 70 14 29
2020 Policy 29 31 13 13 5 7 2 65 20 160
2020 Project management 28 21 41 0 0 10 0 54 0 10
2020 None of the above 25 26 17 17 11 2 2 53 29 55
2019 Client contact centre 24 52 7 11 7 0 0 76 17 12
2019 Communications or public affairs 36 42 9 8 2 1 2 80 10 104
2019 Access to information and privacy 37 25 21 5 7 5 0 65 13 31
2019 Security 22 40 17 9 8 2 2 65 18 45
2019 Legal services 29 35 12 12 12 0 0 65 24 17
2019 Administration and operations 43 29 11 9 3 5 1 76 13 124
2019 Human resources 44 29 12 7 7 0 1 74 14 59
2019 Financial management 45 17 16 5 12 5 0 65 18 43
2019 Information management 24 48 19 3 0 6 0 76 3 23
2019 Information technology 31 33 21 5 5 4 2 67 11 59
2019 Data sciences 52 9 22 17 0 0 0 61 17 11
2019 Policy 31 37 12 10 3 5 1 73 14 188
2019 Project management 20 46 17 0 8 10 0 73 9 11
2019 Other services to the public 40 30 0 17 0 13 0 81 19 12
2019 None of the above 26 26 28 10 2 6 1 56 14 65
2018 Communications or public affairs 44 30 9 13 1 1 2 77 14 77
2018 Access to information and privacy 68 26 0 6 0 0 0 94 6 22
2018 Security 25 43 15 12 5 0 0 68 17 37
2018 Legal services 70 14 0 0 8 8 0 92 8 13
2018 Administration and operations 40 33 13 6 4 2 1 76 11 93
2018 Human resources 55 26 5 7 4 2 0 83 12 54
2018 Financial management 16 41 14 15 5 9 0 62 22 25
2018 Information management 30 27 26 0 6 11 0 64 7 26
2018 Information technology 30 39 24 4 3 0 0 69 7 32
2018 Policy 33 34 12 13 5 1 2 70 18 151
2018 Project management 32 36 14 9 0 9 0 75 10 13
2018 Other services to the public 50 7 18 13 7 6 0 61 21 12
2018 None of the above 34 32 16 6 9 2 1 68 16 47

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 40 8 5 5 6 0 80 11 20
2022 Communications or public affairs 33 32 25 5 3 2 0 67 8 70
2022 Access to information and privacy 36 47 12 3 3 0 0 83 5 25
2022 Security 16 39 21 22 3 0 0 55 24 35
2022 Administration and operations 40 38 13 3 3 3 0 80 7 125
2022 Human resources 34 42 15 8 0 2 0 77 8 55
2022 Financial management 51 24 22 3 0 0 0 75 3 25
2022 Information management 43 26 13 10 7 0 0 69 18 25
2022 Information technology 18 50 17 7 6 2 0 69 13 35
2022 Data sciences 53 42 0 5 0 0 0 95 5 20
2022 Policy 17 45 21 12 2 4 0 64 14 160
2022 Other services to the public 30 27 24 13 6 0 0 57 19 15
2022 None of the above 16 34 29 5 13 4 0 52 18 55
2020 Client contact centre 29 47 18 0 0 0 6 81 0 15
2020 Communications or public affairs 50 24 13 6 1 6 0 79 7 89
2020 Access to information and privacy 27 38 28 7 0 0 0 65 7 25
2020 Security 33 41 16 0 10 0 0 74 10 38
2020 Administration and operations 51 28 14 3 1 4 0 82 4 120
2020 Human resources 47 31 14 8 0 0 0 78 8 65
2020 Financial management 55 32 4 5 3 0 0 88 8 43
2020 Information management 40 39 11 0 0 10 0 88 0 27
2020 Information technology 32 45 13 2 2 2 2 81 5 41
2020 Data sciences 63 18 13 3 3 0 0 80 7 29
2020 Policy 31 30 26 9 1 3 0 63 10 162
2020 Project management 37 35 8 10 0 10 0 80 11 10
2020 None of the above 30 30 11 16 10 2 0 62 27 56
2019 Client contact centre 42 41 11 0 7 0 0 83 7 12
2019 Communications or public affairs 44 42 8 3 0 3 0 88 3 104
2019 Access to information and privacy 37 33 26 0 5 0 0 70 5 31
2019 Security 19 36 25 9 6 4 0 58 16 45
2019 Legal services 35 24 18 6 18 0 0 59 24 17
2019 Administration and operations 40 32 13 5 5 5 0 76 10 124
2019 Human resources 36 36 10 13 3 2 0 73 17 60
2019 Financial management 49 28 11 7 0 4 0 81 8 43
2019 Information management 26 50 17 4 3 0 0 76 7 23
2019 Information technology 44 35 15 4 2 0 0 79 6 59
2019 Data sciences 54 29 9 9 0 0 0 83 9 11
2019 Policy 31 45 12 5 3 2 0 79 8 188
2019 Project management 18 34 41 7 0 0 0 51 7 12
2019 Other services to the public 32 39 0 8 0 21 0 90 10 12
2019 None of the above 34 27 24 6 4 4 1 65 10 64
2018 Communications or public affairs 48 33 12 4 0 4 0 84 4 76
2018 Access to information and privacy 59 32 9 0 0 0 0 91 0 22
2018 Security 25 44 24 5 2 0 0 69 7 37
2018 Legal services 54 22 16 8 0 0 0 77 8 13
2018 Administration and operations 42 33 15 5 3 2 0 77 9 93
2018 Human resources 52 30 9 4 4 0 0 83 8 52
2018 Financial management 16 36 28 16 4 0 0 52 20 25
2018 Information management 48 21 17 8 0 3 3 73 9 26
2018 Information technology 36 40 13 7 3 0 0 76 10 32
2018 Policy 39 34 14 11 1 1 0 74 12 151
2018 Project management 24 76 0 0 0 0 0 100 0 13
2018 Other services to the public 58 25 12 0 5 0 0 83 5 13
2018 None of the above 29 35 17 13 4 2 0 65 17 48

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 22 19 0 11 19 0 62 14 20
2022 Communications or public affairs 19 17 19 12 11 16 7 46 29 70
2022 Access to information and privacy 13 18 24 7 8 18 10 44 22 25
2022 Security 15 27 22 8 24 5 0 44 34 35
2022 Administration and operations 26 18 19 10 8 14 4 54 22 125
2022 Human resources 24 30 12 10 9 11 4 64 22 55
2022 Financial management 25 19 24 18 3 6 5 50 23 25
2022 Information management 43 3 21 15 10 8 0 51 27 25
2022 Information technology 13 19 20 10 22 13 4 39 38 35
2022 Data sciences 32 24 12 11 0 21 0 71 14 20
2022 Policy 9 17 15 18 8 27 7 39 39 160
2022 Other services to the public 26 11 15 5 27 17 0 44 38 15
2022 None of the above 13 25 27 8 11 12 4 45 23 55
2020 Client contact centre 22 14 58 0 0 0 6 38 0 15
2020 Communications or public affairs 26 17 14 15 7 13 9 54 28 89
2020 Access to information and privacy 25 28 32 7 0 7 0 58 8 25
2020 Security 26 14 23 12 11 11 3 46 27 38
2020 Administration and operations 26 19 20 5 8 16 5 58 17 121
2020 Human resources 32 21 19 14 6 6 2 58 22 65
2020 Financial management 42 15 18 5 11 9 0 62 18 43
2020 Information management 33 19 23 0 4 12 9 66 5 28
2020 Information technology 19 15 25 6 11 16 8 45 22 40
2020 Data sciences 54 7 13 12 0 10 4 71 14 28
2020 Policy 18 16 25 10 8 18 6 44 24 162
2020 Project management 28 45 10 0 0 10 8 88 0 10
2020 None of the above 18 14 25 17 21 3 2 34 40 56
2019 Client contact centre 21 14 48 0 17 0 0 35 17 12
2019 Communications or public affairs 22 25 15 14 5 15 5 58 23 104
2019 Access to information and privacy 31 25 18 0 7 16 3 68 9 31
2019 Security 16 31 22 8 17 6 0 50 27 45
2019 Legal services 0 12 47 0 24 12 6 14 29 17
2019 Administration and operations 29 19 22 8 9 9 4 55 20 122
2019 Human resources 22 15 23 12 13 10 5 44 29 59
2019 Financial management 27 22 22 10 6 9 5 56 18 43
2019 Information management 23 18 19 8 11 16 6 52 23 23
2019 Information technology 27 16 25 16 3 8 4 50 22 58
2019 Data sciences 17 35 20 17 0 10 0 58 19 11
2019 Policy 17 22 16 13 8 16 6 51 28 187
2019 Project management 18 42 33 0 7 0 0 60 7 12
2019 Other services to the public 32 13 22 0 0 33 0 67 0 12
2019 None of the above 19 17 19 15 9 14 8 45 31 65
2018 Communications or public affairs 29 23 13 14 9 7 5 59 27 78
2018 Access to information and privacy 41 13 10 18 0 9 9 66 22 22
2018 Security 20 22 24 12 11 10 0 47 26 37
2018 Legal services 16 8 8 0 16 23 30 50 33 13
2018 Administration and operations 25 21 23 6 11 10 3 53 20 93
2018 Human resources 26 21 15 13 18 6 2 51 33 53
2018 Financial management 9 11 21 22 13 21 3 27 46 25
2018 Information management 40 14 18 7 5 12 4 64 14 26
2018 Information technology 19 25 23 18 3 12 0 50 24 31
2018 Policy 17 14 17 16 7 21 8 44 33 151
2018 Project management 0 53 17 8 14 8 0 58 24 13
2018 Other services to the public 53 6 23 0 5 5 6 68 6 13
2018 None of the above 22 18 13 14 19 9 6 46 39 47

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 61 34 0 5 0 0 0 95 5 20
2022 Communications or public affairs 48 34 3 13 1 0 0 82 15 70
2022 Access to information and privacy 18 65 0 14 3 0 0 83 17 25
2022 Security 32 56 0 2 10 0 0 89 11 35
2022 Administration and operations 60 33 0 5 2 0 0 93 7 125
2022 Human resources 37 55 5 3 0 0 0 92 3 55
2022 Financial management 59 37 0 4 0 0 0 96 4 25
2022 Information management 59 24 0 13 4 0 0 83 17 25
2022 Information technology 47 36 9 7 0 0 0 83 7 35
2022 Data sciences 20 57 5 19 0 0 0 76 19 20
2022 Policy 38 50 3 6 3 0 0 88 9 160
2022 Other services to the public 30 53 5 6 6 0 0 83 12 15
2022 None of the above 41 38 2 15 2 0 2 81 17 55
2020 Client contact centre 42 26 26 0 0 0 6 72 0 15
2020 Communications or public affairs 43 40 5 11 2 0 0 83 13 89
2020 Access to information and privacy 29 58 4 9 0 0 0 87 9 25
2020 Security 42 36 5 14 3 0 0 78 16 38
2020 Administration and operations 50 39 2 7 2 0 0 89 9 123
2020 Human resources 54 42 2 3 0 0 0 95 3 65
2020 Financial management 59 23 2 8 8 0 0 81 16 43
2020 Information management 58 31 3 3 0 0 5 93 3 28
2020 Information technology 49 34 5 9 2 0 0 83 12 41
2020 Data sciences 48 26 3 20 3 0 0 74 23 29
2020 Policy 14 58 4 20 4 0 0 72 23 162
2020 Project management 45 33 21 0 0 0 0 79 0 10
2020 None of the above 35 38 0 25 2 0 0 72 28 56

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 33 8 5 0 0 0 86 5 20
2022 Communications or public affairs 35 28 11 14 12 0 0 63 26 70
2022 Access to information and privacy 66 27 4 3 0 0 0 93 3 25
2022 Security 53 25 4 13 0 3 3 83 14 35
2022 Administration and operations 44 43 4 5 4 0 0 87 9 125
2022 Human resources 30 44 13 11 2 0 0 74 13 55
2022 Financial management 44 36 4 9 7 0 0 81 16 25
2022 Information management 68 20 0 12 0 0 0 88 12 25
2022 Information technology 39 32 5 22 2 0 0 71 25 35
2022 Data sciences 45 20 13 17 5 0 0 65 22 20
2022 Policy 34 38 6 15 7 0 0 72 22 160
2022 Other services to the public 50 20 5 7 19 0 0 70 25 15
2022 None of the above 48 26 6 10 7 0 3 76 18 55
2020 Client contact centre 40 43 6 0 0 0 11 94 0 15
2020 Communications or public affairs 38 39 6 14 3 0 1 77 17 89
2020 Access to information and privacy 34 62 4 0 0 0 0 96 0 25
2020 Security 45 36 5 11 3 0 0 81 14 38
2020 Administration and operations 46 35 6 9 4 0 0 81 12 122
2020 Human resources 49 35 12 3 1 0 0 84 4 65
2020 Financial management 60 22 2 7 9 0 0 81 16 43
2020 Information management 48 44 0 3 5 0 0 92 8 28
2020 Information technology 55 30 0 7 5 0 2 87 13 41
2020 Data sciences 48 39 0 7 3 0 3 90 10 29
2020 Policy 19 48 9 17 6 0 1 68 23 161
2020 Project management 51 49 0 0 0 0 0 100 0 10
2020 None of the above 41 29 11 8 11 0 0 71 19 56
2019 Client contact centre 59 31 0 11 0 0 0 89 11 12
2019 Communications or public affairs 43 31 6 12 7 0 0 75 19 104
2019 Access to information and privacy 50 39 6 2 3 0 0 89 5 31
2019 Security 28 38 7 19 9 0 0 66 27 44
2019 Legal services 29 24 12 18 18 0 0 53 35 17
2019 Administration and operations 45 34 9 8 4 0 0 79 12 123
2019 Human resources 53 28 6 12 2 0 0 80 13 60
2019 Financial management 48 36 2 15 0 0 0 84 15 43
2019 Information management 23 50 6 11 10 0 0 73 21 23
2019 Information technology 48 40 8 3 2 0 0 87 5 59
2019 Data sciences 19 63 0 17 0 0 0 83 17 11
2019 Policy 37 37 6 15 5 0 0 74 20 188
2019 Project management 52 25 0 23 0 0 0 77 23 12
2019 Other services to the public 68 23 8 0 0 0 0 92 0 12
2019 None of the above 44 44 6 1 4 0 0 88 5 65

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 46 0 0 11 0 0 89 11 20
2022 Communications or public affairs 50 24 9 10 7 0 0 74 17 70
2022 Access to information and privacy 42 38 16 3 0 0 0 81 3 25
2022 Security 44 31 4 12 6 3 0 78 18 35
2022 Administration and operations 58 26 7 5 3 1 0 85 8 125
2022 Human resources 38 45 8 8 0 0 0 84 8 55
2022 Financial management 76 8 13 0 4 0 0 83 4 25
2022 Information management 72 18 7 3 0 0 0 90 3 25
2022 Information technology 34 44 10 10 2 0 0 78 12 35
2022 Data sciences 53 32 10 0 0 6 0 90 0 20
2022 Policy 43 40 8 6 3 0 0 83 9 160
2022 Other services to the public 59 29 12 0 0 0 0 88 0 15
2022 None of the above 49 27 12 8 3 2 0 77 11 55
2020 Client contact centre 46 28 14 0 0 0 12 84 0 14
2020 Communications or public affairs 47 31 13 7 0 0 1 79 8 89
2020 Access to information and privacy 35 52 8 0 0 0 4 92 0 23
2020 Security 52 23 14 3 8 0 0 75 11 36
2020 Administration and operations 55 32 6 5 2 0 0 87 7 123
2020 Human resources 62 24 8 5 1 0 0 86 6 65
2020 Financial management 61 24 3 4 8 0 0 85 12 43
2020 Information management 61 33 0 7 0 0 0 93 7 28
2020 Information technology 53 16 9 16 6 0 0 69 22 40
2020 Data sciences 52 29 3 15 0 0 0 82 15 29
2020 Policy 32 36 11 14 5 1 1 69 19 160
2020 None of the above 35 34 11 11 8 0 0 70 19 55
2019 Client contact centre 59 31 11 0 0 0 0 89 0 12
2019 Communications or public affairs 62 30 5 2 1 0 0 93 3 104
2019 Access to information and privacy 59 33 2 6 0 0 0 92 6 31
2019 Security 46 35 8 7 4 0 0 81 11 45
2019 Legal services 38 25 19 13 6 0 0 63 19 16
2019 Administration and operations 46 41 8 4 0 1 0 88 4 123
2019 Human resources 54 35 5 3 2 2 0 90 5 60
2019 Financial management 54 40 2 4 0 0 0 94 4 43
2019 Information management 40 44 0 6 8 3 0 86 14 23
2019 Information technology 57 25 8 5 5 0 0 82 10 59
2019 Data sciences 45 29 0 26 0 0 0 74 26 11
2019 Policy 52 35 9 3 2 0 0 87 4 184
2019 Project management 51 41 7 0 0 0 0 93 0 12
2019 Other services to the public 71 29 0 0 0 0 0 100 0 12
2019 None of the above 55 22 11 10 1 0 0 77 12 65

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 28 0 11 0 0 6 88 12 20
2022 Communications or public affairs 90 9 0 0 0 0 1 100 0 70
2022 Access to information and privacy 76 16 0 4 3 0 0 93 7 25
2022 Security 76 15 9 0 0 0 0 91 0 35
2022 Administration and operations 84 12 3 1 0 0 0 96 1 125
2022 Human resources 69 25 6 0 0 0 0 94 0 55
2022 Financial management 83 17 0 0 0 0 0 100 0 25
2022 Information management 82 7 3 4 4 0 0 89 8 25
2022 Information technology 55 36 2 6 0 0 0 92 6 35
2022 Data sciences 80 6 0 5 9 0 0 86 14 20
2022 Policy 80 17 1 0 0 2 0 98 0 160
2022 Other services to the public 68 26 6 0 0 0 0 94 0 15
2022 None of the above 75 6 7 8 0 0 4 85 8 55
2020 Client contact centre 51 25 13 0 0 6 6 86 0 15
2020 Communications or public affairs 79 15 3 1 0 1 0 95 1 89
2020 Access to information and privacy 82 11 0 4 0 4 0 96 4 25
2020 Security 78 10 8 4 0 0 0 89 4 38
2020 Administration and operations 77 15 6 0 2 1 0 93 2 123
2020 Human resources 84 12 0 4 0 0 0 96 4 65
2020 Financial management 79 8 5 3 2 2 0 89 5 43
2020 Information management 79 17 0 0 3 0 0 97 3 28
2020 Information technology 78 19 0 0 2 0 0 98 2 41
2020 Data sciences 87 7 0 0 3 3 0 97 3 29
2020 Policy 71 17 6 3 2 2 0 89 5 159
2020 Project management 80 0 20 0 0 0 0 80 0 10
2020 None of the above 74 12 7 3 4 0 0 86 7 56

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 90 0 0 10 0 0 0 90 10 20
2022 Communications or public affairs 89 8 3 0 0 0 0 97 0 70
2022 Access to information and privacy 93 7 0 0 0 0 0 100 0 25
2022 Security 83 10 7 0 0 0 0 93 0 35
2022 Administration and operations 86 6 4 3 0 0 1 92 3 125
2022 Human resources 82 7 7 0 3 0 0 90 3 55
2022 Financial management 81 13 0 6 0 0 0 94 6 25
2022 Information management 89 11 0 0 0 0 0 100 0 25
2022 Information technology 67 17 9 2 5 0 0 84 6 35
2022 Data sciences 96 0 0 0 4 0 0 96 4 20
2022 Policy 76 12 4 3 1 1 3 91 4 160
2022 Other services to the public 86 14 0 0 0 0 0 100 0 15
2022 None of the above 72 12 5 5 2 2 2 88 7 55
2019 Client contact centre 69 17 7 7 0 0 0 87 7 12
2019 Communications or public affairs 88 8 0 3 0 0 1 97 3 104
2019 Access to information and privacy 89 7 4 0 0 0 0 96 0 31
2019 Security 76 15 2 4 2 0 0 91 6 45
2019 Legal services 82 6 6 0 0 0 6 94 0 17
2019 Administration and operations 80 17 2 0 1 0 0 97 1 123
2019 Human resources 78 17 2 2 2 0 0 95 3 60
2019 Financial management 83 15 0 0 2 0 0 98 2 43
2019 Information management 83 13 4 0 0 0 0 96 0 23
2019 Information technology 73 15 6 0 4 0 2 90 4 59
2019 Data sciences 65 0 0 17 9 9 0 71 29 11
2019 Policy 84 9 3 3 0 0 1 94 3 185
2019 Project management 82 9 0 0 0 0 9 100 0 12
2019 Other services to the public 83 8 8 0 0 0 0 92 0 12
2019 None of the above 78 19 1 1 0 0 0 97 1 64

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 31 0 10 5 6 0 83 17 20
2022 Communications or public affairs 40 35 11 8 1 3 2 78 10 70
2022 Access to information and privacy 32 36 15 10 0 7 0 74 10 25
2022 Security 34 33 19 8 5 2 0 68 13 35
2022 Administration and operations 48 23 13 6 4 6 0 76 10 125
2022 Human resources 30 32 28 7 3 0 0 61 11 55
2022 Financial management 31 37 8 14 6 4 0 71 21 25
2022 Information management 41 34 15 10 0 0 0 75 10 25
2022 Information technology 29 45 17 0 4 5 0 78 5 35
2022 Data sciences 43 18 4 14 0 22 0 77 18 20
2022 Policy 21 25 34 12 4 3 1 48 17 160
2022 Other services to the public 32 52 16 0 0 0 0 84 0 15
2022 None of the above 32 17 14 17 10 7 2 55 30 55
2020 Client contact centre 38 44 11 0 0 0 6 88 0 15
2020 Communications or public affairs 47 33 12 3 2 2 0 83 5 89
2020 Access to information and privacy 46 36 15 0 0 4 0 84 0 25
2020 Security 45 32 11 7 5 0 0 77 12 38
2020 Administration and operations 46 29 15 7 0 3 0 77 8 123
2020 Human resources 46 21 27 3 2 2 0 68 5 65
2020 Financial management 56 17 19 5 3 0 0 73 8 43
2020 Information management 43 42 11 3 0 0 0 86 3 28
2020 Information technology 35 32 19 0 9 5 0 70 9 41
2020 Data sciences 64 20 7 0 3 7 0 90 3 29
2020 Policy 25 29 27 15 2 2 0 55 17 162
2020 Project management 41 31 28 0 0 0 0 72 0 10
2020 None of the above 25 30 17 19 5 2 2 57 26 56
2019 Client contact centre 62 31 7 0 0 0 0 93 0 12
2019 Communications or public affairs 48 25 15 6 2 4 0 76 8 103
2019 Access to information and privacy 49 37 6 3 5 0 0 87 7 31
2019 Security 49 34 6 6 2 2 0 85 9 45
2019 Legal services 59 18 0 6 18 0 0 76 24 17
2019 Administration and operations 48 22 18 4 1 7 0 75 5 124
2019 Human resources 31 22 29 10 8 0 0 53 18 59
2019 Financial management 39 30 19 10 0 2 0 71 10 43
2019 Information management 42 20 17 4 0 11 6 75 5 23
2019 Information technology 60 23 8 8 2 0 0 83 10 59
2019 Data sciences 45 26 11 0 17 0 0 71 17 11
2019 Policy 37 28 22 7 4 2 0 66 12 188
2019 Project management 33 32 16 0 9 9 0 72 10 12
2019 Other services to the public 83 0 8 8 0 0 0 83 8 12
2019 None of the above 41 29 13 5 4 7 0 75 10 65

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 7 93 70
2022 Access to information and privacy 16 84 25
2022 Security 30 70 35
2022 Administration and operations 10 90 125
2022 Policy 9 91 160
2022 None of the above 18 82 55
2020 Client contact centre 0 100 15
2020 Communications or public affairs 7 93 89
2020 Security 21 79 38
2020 Administration and operations 10 90 122
2020 Information technology 0 100 41
2020 Policy 7 93 161
2020 None of the above 18 82 55
2019 Communications or public affairs 13 87 104
2019 Security 16 84 43
2019 Administration and operations 13 87 123
2019 Human resources 8 92 60
2019 Information technology 9 91 58
2019 Data sciences 0 100 11
2019 Policy 10 90 188
2019 Other services to the public 0 100 12
2019 None of the above 11 89 65
2018 Communications or public affairs 13 87 79
2018 Access to information and privacy 0 100 21
2018 Security 14 86 37
2018 Administration and operations 10 90 93
2018 Human resources 11 89 55
2018 Information technology 0 100 32
2018 Policy 6 94 151
2018 None of the above 13 87 48

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 54 46 10
2022 Administration and operations 48 52 15
2022 Policy 32 68 15
2022 None of the above 25 75 10
2019 Communications or public affairs 49 51 13
2019 Administration and operations 45 55 16
2019 Policy 53 47 19
2018 Communications or public affairs 55 45 11

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 36 64 10
2022 Administration and operations 38 62 15
2022 Policy 58 42 15
2022 None of the above 72 28 10
2020 Policy 43 57 12
2019 Communications or public affairs 51 49 13
2019 Administration and operations 63 37 16
2019 Policy 55 45 19
2018 Communications or public affairs 55 45 11
2018 Administration and operations 49 51 10

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 11 89 10
2022 Administration and operations 14 86 15
2022 Policy 10 90 15
2022 None of the above 7 93 10
2020 Administration and operations 0 100 12
2020 Policy 0 100 12
2020 None of the above 0 100 10
2019 Communications or public affairs 0 100 13
2019 Policy 0 100 19
2018 Administration and operations 0 100 10

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 0 100 15
2022 None of the above 0 100 10
2020 Administration and operations 0 100 12
2020 Policy 0 100 12
2020 None of the above 0 100 10
2019 Communications or public affairs 0 100 13
2019 Administration and operations 0 100 16
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 10 90 15
2022 None of the above 10 90 10
2020 Administration and operations 0 100 12
2019 Communications or public affairs 0 100 13
2018 Administration and operations 0 100 10

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 9 91 15
2022 Policy 5 95 15
2022 None of the above 0 100 10
2020 Administration and operations 0 100 12
2020 Policy 0 100 12
2020 None of the above 0 100 10
2019 Communications or public affairs 0 100 13
2019 Policy 0 100 19
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 7 93 10
2022 Administration and operations 0 100 15
2022 Policy 5 95 15
2022 None of the above 0 100 10
2020 Administration and operations 0 100 12
2020 Policy 0 100 12
2020 None of the above 0 100 10
2018 Communications or public affairs 0 100 11

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 37 63 10
2022 Administration and operations 15 85 15
2022 Policy 42 58 15
2022 None of the above 46 54 10
2020 Administration and operations 51 49 12
2020 Policy 43 57 12
2020 None of the above 47 53 10
2019 Administration and operations 40 60 16
2019 Policy 37 63 19

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 21 79 10
2022 Administration and operations 40 60 15
2022 Policy 33 67 15
2022 None of the above 48 52 10
2020 Administration and operations 51 49 12
2019 Administration and operations 44 56 16
2018 Communications or public affairs 45 55 11

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 37 63 10
2022 Administration and operations 40 60 15
2022 Policy 28 72 15
2022 None of the above 42 58 10
2020 Administration and operations 59 41 12
2019 Communications or public affairs 42 58 13
2019 Administration and operations 32 68 16
2019 Policy 60 40 19
2018 Communications or public affairs 45 55 11

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 44 56 10
2022 Administration and operations 31 69 15
2022 Policy 38 62 15
2022 None of the above 61 39 10
2019 Administration and operations 46 54 16
2019 Policy 37 63 19

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 17 83 10
2022 Administration and operations 47 53 15
2022 Policy 39 61 15
2022 None of the above 40 60 10
2020 Policy 41 59 12
2019 Policy 24 76 19
2018 Communications or public affairs 45 55 11

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 48 52 10
2022 Administration and operations 39 61 15
2022 Policy 69 31 15
2022 None of the above 44 56 10
2019 Communications or public affairs 35 65 13
2019 Administration and operations 59 41 16
2019 Policy 43 57 19

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 22 78 10
2022 Administration and operations 22 78 15
2022 Policy 46 54 15
2022 None of the above 34 66 10
2020 Administration and operations 59 41 12
2020 Policy 59 41 12
2020 None of the above 53 47 10

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 0 100 15
2022 Policy 0 100 15
2022 None of the above 0 100 10
2020 Administration and operations 0 100 12
2020 Policy 0 100 12
2020 None of the above 0 100 10
2019 Communications or public affairs 0 100 13
2019 Policy 0 100 19
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 9 91 15
2022 Policy 13 87 15
2022 None of the above 8 92 10
2020 Administration and operations 0 100 12
2020 Policy 0 100 12
2018 Communications or public affairs 0 100 11

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 9 91 15
2022 Policy 0 100 15
2022 None of the above 8 92 10
2019 Policy 0 100 19
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 36 64 10
2022 Administration and operations 39 61 15
2022 Policy 33 67 15
2022 None of the above 30 70 10
2020 Administration and operations 56 44 12
2019 Communications or public affairs 43 57 13
2019 Administration and operations 35 65 16
2019 Policy 45 55 19
2018 Communications or public affairs 55 45 11

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 11 89 10
2022 Administration and operations 8 92 15
2022 Policy 16 84 15
2022 None of the above 15 85 10
2019 Communications or public affairs 36 64 13
2019 Administration and operations 50 50 16

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 32 68 10
2022 Administration and operations 23 77 15
2022 Policy 14 86 15
2022 None of the above 0 100 10
2020 None of the above 0 100 10

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 50 50 10
2022 Administration and operations 46 54 15
2022 Policy 56 44 15
2022 None of the above 71 29 10
2019 Communications or public affairs 44 56 13
2019 Administration and operations 32 68 16
2019 Policy 66 34 19
2018 Communications or public affairs 55 45 11

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 34 66 10
2022 Administration and operations 39 61 15
2022 Policy 15 85 15
2022 None of the above 13 87 10
2020 Policy 43 57 12
2019 Policy 30 70 19
2018 Communications or public affairs 55 45 11

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 11 89 10
2022 Administration and operations 14 86 15
2022 Policy 20 80 15
2022 None of the above 8 92 10

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 10 90 10
2022 Administration and operations 6 94 15
2022 Policy 5 95 15
2022 None of the above 8 92 10
2020 Administration and operations 40 60 12
2020 Policy 0 100 12
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 11 89 10
2022 Administration and operations 15 85 15
2022 Policy 10 90 15
2022 None of the above 11 89 10
2020 None of the above 0 100 10
2019 Communications or public affairs 0 100 13
2019 Administration and operations 0 100 16
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 15 85 15
2022 Policy 0 100 15
2022 None of the above 8 92 10
2020 Policy 0 100 12
2019 Administration and operations 0 100 16
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 17 83 15
2022 Policy 16 84 15
2022 None of the above 11 89 10
2020 None of the above 0 100 10
2019 Administration and operations 0 100 16
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 15 85 15
2022 Policy 5 95 15
2022 None of the above 10 90 10
2020 None of the above 0 100 10
2019 Communications or public affairs 0 100 13

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 50 50 10
2022 Administration and operations 30 70 15
2022 Policy 23 77 15
2022 None of the above 19 81 10
2020 None of the above 47 53 10
2019 Communications or public affairs 43 57 13
2019 Administration and operations 51 49 16
2018 Administration and operations 49 51 10

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 27 73 10
2022 Policy 20 80 15
2020 Policy 0 100 12
2019 Administration and operations 0 100 16
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 18 82 10
2022 Administration and operations 9 91 10
2022 Policy 11 89 15
2019 Administration and operations 33 67 16
2018 Communications or public affairs 45 55 11

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 16 84 10
2022 Policy 0 100 15
2018 Administration and operations 0 100 10

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 8 92 10
2022 Policy 10 90 15

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 8 92 10
2022 Administration and operations 9 91 10
2022 Policy 15 85 15
2018 Administration and operations 0 100 10

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 11 89 10
2022 Administration and operations 0 100 10
2022 Policy 6 94 15
2020 Policy 0 100 12

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 20 80 10
2022 Policy 9 91 15
2018 Administration and operations 0 100 10

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 18 82 10
2022 Administration and operations 10 90 10
2022 Policy 13 87 15

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 16 84 10
2022 Administration and operations 10 90 10
2022 Policy 29 71 15
2020 Policy 0 100 12
2019 Administration and operations 0 100 16

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 9 91 10
2022 Administration and operations 29 71 10
2022 Policy 34 66 15
2019 Administration and operations 29 71 16

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 21 79 10
2022 Administration and operations 0 100 10
2022 Policy 5 95 15
2020 Policy 0 100 12
2018 Communications or public affairs 0 100 11

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 17 83 10
2022 Administration and operations 21 79 10
2022 Policy 44 56 15
2019 Administration and operations 40 60 16
2018 Administration and operations 49 51 10

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 0 100 10
2022 Policy 0 100 15
2020 Policy 0 100 12
2019 Administration and operations 0 100 16
2018 Communications or public affairs 0 100 11
2018 Administration and operations 0 100 10

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 58 42 10
2022 Administration and operations 46 54 10
2022 Policy 41 59 15
2020 Policy 59 41 12
2019 Administration and operations 51 49 16
2018 Communications or public affairs 45 55 11

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Administration and operations 0 100 10
2022 Policy 0 100 15

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 23 77 10
2022 Administration and operations 16 84 10
2022 Policy 6 94 15
2018 Communications or public affairs 0 100 11

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 16 5 0 0 21 25 90 0 20
2022 Communications or public affairs 13 3 11 4 4 49 16 45 23 70
2022 Administration and operations 15 13 15 5 4 34 14 53 17 125
2022 Human resources 27 25 4 0 2 32 11 89 3 55
2022 Financial management 27 13 12 6 3 27 12 66 14 25
2022 Information management 26 3 21 7 7 29 8 46 22 25
2022 Policy 4 7 10 5 2 57 15 41 24 160
2022 None of the above 15 11 15 12 9 28 9 42 33 55
2020 Client contact centre 28 11 21 0 0 15 25 65 0 15
2020 Communications or public affairs 13 11 11 6 2 41 15 56 18 89
2020 Access to information and privacy 17 7 9 7 4 38 17 55 25 25
2020 Security 15 2 22 2 8 41 10 35 20 38
2020 Administration and operations 24 12 16 2 3 34 10 63 8 123
2020 Human resources 33 17 14 6 5 21 4 66 15 65
2020 Financial management 53 11 6 0 5 20 5 85 7 43
2020 Information management 20 3 18 7 0 44 8 48 14 28
2020 Information technology 24 16 21 0 5 26 7 61 8 41
2020 Data sciences 23 3 12 3 0 53 6 63 8 29
2020 Policy 6 13 11 6 5 49 11 46 27 161
2020 Project management 37 14 10 0 0 31 8 84 0 10
2020 None of the above 12 14 16 12 12 31 3 38 37 56
2019 Client contact centre 17 34 31 11 0 7 0 55 11 12
2019 Communications or public affairs 22 23 14 11 1 21 9 64 16 104
2019 Access to information and privacy 19 19 7 0 7 22 26 72 14 31
2019 Security 15 13 21 8 8 31 3 42 25 45
2019 Legal services 0 24 18 12 6 18 24 40 30 17
2019 Administration and operations 23 13 21 7 4 22 8 53 16 124
2019 Human resources 20 17 8 10 5 27 14 62 24 60
2019 Financial management 28 13 16 4 0 29 10 67 7 43
2019 Information management 39 15 8 7 0 22 10 78 11 23
2019 Information technology 26 19 19 9 6 16 5 57 18 58
2019 Data sciences 17 9 11 9 0 45 9 56 19 11
2019 Policy 14 18 12 5 3 37 11 62 16 187
2019 Project management 18 0 26 7 9 30 9 29 27 12
2019 Other services to the public 8 17 7 8 0 40 20 62 21 12
2019 None of the above 27 11 13 15 3 21 11 55 26 64
2018 Communications or public affairs 25 18 19 3 1 18 15 65 7 79
2018 Access to information and privacy 36 15 15 0 0 30 5 78 0 22
2018 Security 12 17 14 7 7 36 7 51 24 37
2018 Legal services 39 8 8 0 8 22 16 75 13 13
2018 Administration and operations 26 15 23 2 3 26 5 59 8 93
2018 Human resources 25 21 16 4 2 21 11 68 9 55
2018 Financial management 12 22 26 0 4 27 9 53 6 25
2018 Information management 20 21 21 0 5 33 0 61 7 26
2018 Information technology 26 18 30 0 0 23 3 59 0 32
2018 Policy 20 12 15 5 1 39 8 60 12 152
2018 Project management 6 16 16 7 8 42 7 42 28 13
2018 Other services to the public 51 5 25 0 0 6 12 70 0 13
2018 None of the above 20 25 16 7 7 12 13 59 19 47

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 29 11 0 0 6 6 88 0 20
2022 Communications or public affairs 38 23 11 4 3 20 1 77 9 65
2022 Access to information and privacy 31 22 9 19 0 12 7 65 24 25
2022 Security 19 34 13 12 10 10 0 60 26 30
2022 Administration and operations 32 32 15 7 2 12 0 73 10 125
2022 Human resources 39 33 10 2 2 13 1 85 4 55
2022 Financial management 59 13 5 6 0 16 0 87 7 25
2022 Information management 33 18 15 17 7 11 0 57 26 25
2022 Information technology 21 50 12 3 3 11 0 80 6 35
2022 Data sciences 28 32 0 0 0 39 0 100 0 20
2022 Policy 19 26 18 5 3 28 1 64 11 160
2022 None of the above 18 24 18 14 9 15 1 50 28 55
2020 Client contact centre 42 24 21 0 0 8 6 76 0 15
2020 Communications or public affairs 43 27 7 8 1 13 0 81 10 89
2020 Access to information and privacy 40 22 9 4 0 16 9 83 5 25
2020 Security 38 17 22 5 8 8 2 61 14 38
2020 Administration and operations 41 23 15 2 3 17 0 76 6 123
2020 Human resources 42 22 21 6 2 8 0 69 9 65
2020 Financial management 65 13 4 5 0 13 0 89 6 42
2020 Information management 47 28 7 7 0 12 0 85 8 28
2020 Information technology 39 28 24 2 2 5 0 70 5 41
2020 Data sciences 49 11 13 0 0 27 0 82 0 29
2020 Policy 21 31 16 9 3 19 1 65 16 162
2020 Project management 51 12 10 0 0 28 0 87 0 10
2020 None of the above 30 23 18 6 11 12 0 60 19 56
2019 Client contact centre 24 52 14 11 0 0 0 76 11 12
2019 Communications or public affairs 40 36 12 5 0 6 0 81 6 103
2019 Access to information and privacy 49 28 12 3 5 3 0 80 8 31
2019 Security 31 22 21 2 7 18 0 64 10 45
2019 Legal services 24 24 24 18 6 0 6 50 25 17
2019 Administration and operations 41 26 16 3 1 9 3 77 4 123
2019 Human resources 45 23 11 11 2 6 2 74 14 60
2019 Financial management 40 30 16 2 0 12 0 79 2 43
2019 Information management 46 30 4 0 11 4 6 84 12 23
2019 Information technology 45 24 12 4 3 12 0 78 8 58
2019 Data sciences 52 9 11 9 0 19 0 75 11 11
2019 Policy 30 28 18 8 1 14 2 69 10 188
2019 Project management 36 9 16 7 9 23 0 58 21 12
2019 Other services to the public 45 15 8 8 0 23 0 78 11 12
2019 None of the above 42 17 22 6 4 6 2 65 11 63
2018 Communications or public affairs 40 35 16 2 0 6 1 80 2 79
2018 Access to information and privacy 44 37 9 0 0 9 0 90 0 22
2018 Security 22 32 14 7 7 18 0 66 17 37
2018 Legal services 54 14 8 0 8 16 0 82 9 13
2018 Administration and operations 40 26 22 2 2 8 0 71 5 92
2018 Human resources 36 34 18 4 0 7 0 76 4 55
2018 Financial management 20 41 11 4 4 16 5 77 9 25
2018 Information management 48 33 11 0 5 4 0 84 5 26
2018 Information technology 32 36 21 0 0 11 0 77 0 32
2018 Policy 31 31 17 5 1 14 1 72 8 152
2018 Project management 35 41 10 7 0 8 0 82 7 13
2018 Other services to the public 64 12 12 0 0 6 5 87 0 13
2018 None of the above 33 31 10 3 7 12 5 76 12 47

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 20
2022 Communications or public affairs 9 91 70
2022 Security 13 87 35
2022 Administration and operations 7 93 125
2022 Policy 5 95 160
2022 None of the above 9 91 55
2020 Communications or public affairs 7 93 88
2020 Access to information and privacy 0 100 25
2020 Administration and operations 9 91 122
2020 Human resources 0 100 65
2020 Policy 4 96 162
2020 Project management 0 100 10
2020 None of the above 10 90 56
2019 Client contact centre 0 100 12
2019 Administration and operations 6 94 124
2019 Human resources 8 92 60
2019 Data sciences 0 100 11
2019 Policy 9 91 188
2019 Project management 0 100 12
2019 Other services to the public 0 100 12
2019 None of the above 10 90 64
2018 Communications or public affairs 6 94 79
2018 Access to information and privacy 0 100 22
2018 Information technology 0 100 32
2018 Policy 9 91 152
2018 Other services to the public 0 100 13

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Policy 40 60 13

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Policy 61 39 13

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 16
2018 Policy 0 100 13

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 16
2018 Policy 0 100 13

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 36 64 16

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 16
2018 Policy 0 100 13

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Policy 0 100 16

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Policy 32 68 16
2018 Policy 39 61 13

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Policy 0 100 16

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Policy 38 62 16

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Policy 50 50 16

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Policy 0 100 16

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 16
2018 Policy 0 100 13

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Policy 0 100 16
2018 Policy 0 100 13

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 16
2018 Policy 0 100 13

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Policy 0 100 13

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 38 62 16

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 16
2018 Policy 0 100 13

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 16
2018 Policy 0 100 13

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 16

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 16
2018 Policy 0 100 13

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Policy 0 100 13

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 53 47 10
2019 Policy 56 44 16
2018 Policy 39 61 13

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Policy 0 100 13

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Policy 58 42 15
2018 Policy 57 43 13

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2018 Policy 0 100 13

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 15
2018 Policy 0 100 13

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 15
2018 Policy 0 100 13

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Policy 0 100 13

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2018 Policy 0 100 13

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Policy 0 100 13

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 15

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 53 47 10
2019 Policy 42 58 15
2018 Policy 46 54 13

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10
2019 Policy 0 100 15
2018 Policy 0 100 13

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Policy 55 45 15
2018 Policy 46 54 13

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Administration and operations 0 100 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 21 14 5 0 21 0 76 7 20
2022 Communications or public affairs 13 7 19 0 3 48 11 47 7 70
2022 Administration and operations 20 15 13 2 2 38 10 66 9 125
2022 Human resources 26 23 13 0 0 37 1 79 0 55
2022 Financial management 25 13 9 14 0 24 16 62 23 25
2022 Information management 26 0 18 3 4 46 3 51 14 25
2022 Data sciences 26 6 0 0 0 59 9 100 0 20
2022 Policy 7 7 17 2 3 58 6 38 14 160
2022 None of the above 8 9 25 5 5 38 11 33 19 55
2020 Client contact centre 28 29 21 0 0 8 14 73 0 15
2020 Communications or public affairs 13 14 10 8 1 42 12 59 19 89
2020 Access to information and privacy 12 11 13 0 0 47 17 64 0 25
2020 Security 16 5 15 5 9 40 10 42 27 38
2020 Administration and operations 26 14 15 2 2 34 6 68 7 122
2020 Human resources 35 10 17 5 2 25 6 66 9 65
2020 Financial management 53 8 8 5 2 23 0 80 9 43
2020 Information management 28 7 13 0 0 49 3 73 0 28
2020 Information technology 24 14 18 3 0 29 12 65 5 41
2020 Data sciences 24 10 12 0 0 48 6 74 0 29
2020 Policy 5 14 12 2 2 54 10 54 12 161
2020 Project management 37 14 10 0 0 31 8 84 0 10
2020 None of the above 13 19 20 5 5 32 5 52 16 56
2019 Client contact centre 11 48 17 0 0 13 11 77 0 12
2019 Communications or public affairs 23 17 15 6 0 29 9 65 10 103
2019 Access to information and privacy 22 8 15 0 0 35 21 67 0 30
2019 Security 19 7 22 2 6 41 3 46 14 44
2019 Legal services 0 18 29 6 12 18 18 27 27 17
2019 Administration and operations 29 12 19 2 3 26 9 64 7 124
2019 Human resources 21 22 8 3 2 30 13 77 9 60
2019 Financial management 32 10 14 0 0 32 11 75 0 43
2019 Information management 25 11 8 12 3 32 10 61 26 23
2019 Information technology 27 24 18 2 2 21 7 71 4 58
2019 Data sciences 26 0 20 9 0 45 0 48 16 11
2019 Policy 15 15 13 2 1 44 11 66 6 188
2019 Project management 19 0 29 8 10 17 18 29 27 11
2019 Other services to the public 25 0 14 8 8 25 20 45 30 12
2019 None of the above 23 11 21 0 4 29 12 58 7 64
2018 Communications or public affairs 30 10 17 1 0 28 14 69 2 79
2018 Access to information and privacy 43 15 6 0 0 31 5 91 0 21
2018 Security 15 17 22 0 4 33 10 55 7 37
2018 Legal services 8 16 16 0 8 38 16 50 17 13
2018 Administration and operations 25 19 21 0 0 30 5 68 0 91
2018 Human resources 28 16 15 0 2 28 11 73 3 55
2018 Financial management 19 18 15 3 4 30 11 64 12 25
2018 Information management 16 25 29 0 0 30 0 59 0 26
2018 Information technology 23 21 27 0 0 26 3 62 0 32
2018 Policy 19 11 15 2 1 46 4 63 7 152
2018 Project management 6 8 16 7 8 50 7 31 33 13
2018 Other services to the public 51 5 18 0 0 6 18 76 0 13
2018 None of the above 21 24 20 2 3 21 11 65 6 48

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 34 0 5 0 6 0 94 6 20
2022 Communications or public affairs 42 29 7 0 3 18 1 88 3 70
2022 Access to information and privacy 26 38 11 3 0 19 3 83 3 25
2022 Security 20 32 27 0 11 11 0 58 12 35
2022 Administration and operations 38 31 12 3 2 13 1 79 6 125
2022 Human resources 42 37 10 0 0 10 0 88 0 55
2022 Financial management 38 24 9 11 3 15 0 73 16 25
2022 Information management 33 18 21 6 4 18 0 62 12 25
2022 Information technology 31 35 14 9 5 2 2 70 15 35
2022 Data sciences 50 15 11 0 0 25 0 86 0 20
2022 Policy 24 29 18 7 4 18 1 64 14 160
2022 None of the above 17 30 17 4 5 23 4 64 12 55
2020 Client contact centre 34 32 21 0 0 8 6 76 0 15
2020 Communications or public affairs 40 26 7 7 1 20 0 82 10 88
2020 Access to information and privacy 31 26 21 0 0 13 9 73 0 25
2020 Security 30 20 22 5 5 16 3 61 12 38
2020 Administration and operations 42 23 15 2 2 16 0 78 4 123
2020 Human resources 49 21 14 6 0 9 0 78 7 65
2020 Financial management 66 16 6 7 0 2 3 86 8 43
2020 Information management 49 35 10 0 0 7 0 89 0 28
2020 Information technology 42 25 16 3 2 10 2 76 6 41
2020 Data sciences 45 18 12 0 0 25 0 84 0 29
2020 Policy 23 30 20 4 1 20 1 68 6 162
2020 None of the above 33 19 24 2 7 16 0 62 10 56
2019 Client contact centre 24 59 17 0 0 0 0 83 0 12
2019 Communications or public affairs 40 32 12 6 0 8 2 80 6 104
2019 Access to information and privacy 49 15 16 0 0 19 0 80 0 31
2019 Security 31 16 22 0 6 25 0 62 8 44
2019 Legal services 29 24 18 0 12 12 6 64 14 17
2019 Administration and operations 42 30 18 1 2 6 2 78 3 122
2019 Human resources 43 33 7 5 2 9 2 85 7 59
2019 Financial management 46 24 14 0 0 16 0 83 0 43
2019 Information management 33 22 7 12 3 17 6 71 19 23
2019 Information technology 48 27 13 0 2 11 0 84 2 59
2019 Data sciences 26 35 11 9 0 19 0 75 11 11
2019 Policy 32 30 14 4 0 17 2 77 6 188
2019 Project management 36 16 16 7 0 25 0 69 10 12
2019 Other services to the public 45 15 7 8 8 17 0 72 20 12
2019 None of the above 38 16 18 6 4 15 2 66 13 64
2018 Communications or public affairs 42 33 14 1 0 8 2 83 1 79
2018 Access to information and privacy 51 30 14 0 0 5 0 85 0 21
2018 Security 24 28 25 3 4 16 0 63 8 36
2018 Legal services 46 16 8 0 8 23 0 80 10 13
2018 Administration and operations 40 29 17 2 0 10 2 78 2 93
2018 Human resources 45 28 11 2 0 14 0 85 2 55
2018 Financial management 23 34 11 3 4 20 5 76 9 25
2018 Information management 40 28 19 0 6 7 0 74 6 26
2018 Information technology 28 36 27 0 0 9 0 70 0 31
2018 Policy 35 32 15 4 1 12 1 77 6 152
2018 Project management 35 41 10 7 0 8 0 82 7 13
2018 Other services to the public 61 0 13 7 0 7 13 76 8 12
2018 None of the above 36 29 12 4 3 13 3 77 8 48

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 20
2022 Communications or public affairs 17 83 65
2022 Access to information and privacy 7 93 25
2022 Security 18 82 35
2022 Administration and operations 8 92 125
2022 Human resources 13 87 55
2022 Financial management 7 93 25
2022 Information management 4 96 25
2022 Information technology 5 95 35
2022 Data sciences 11 89 20
2022 Policy 4 96 160
2022 Other services to the public 22 78 15
2022 None of the above 8 92 55
2020 Client contact centre 14 86 15
2020 Communications or public affairs 9 91 87
2020 Access to information and privacy 4 96 25
2020 Security 17 83 38
2020 Administration and operations 9 91 121
2020 Human resources 9 91 65
2020 Financial management 9 91 43
2020 Information management 0 100 28
2020 Information technology 7 93 41
2020 Data sciences 13 87 29
2020 Policy 4 96 162
2020 Project management 0 100 10
2020 None of the above 9 91 56
2019 Client contact centre 11 89 12
2019 Communications or public affairs 13 87 103
2019 Access to information and privacy 13 87 31
2019 Security 7 93 43
2019 Legal services 24 76 17
2019 Administration and operations 11 89 123
2019 Human resources 28 72 60
2019 Financial management 8 92 43
2019 Information management 7 93 23
2019 Information technology 19 81 58
2019 Data sciences 0 100 11
2019 Policy 14 86 188
2019 Project management 9 91 12
2019 Other services to the public 17 83 12
2019 None of the above 10 90 65

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 71 29 10
2022 Administration and operations 71 29 10
2020 Administration and operations 18 82 11

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 92 8 10
2022 Administration and operations 89 11 10
2020 Administration and operations 74 26 11
2019 Communications or public affairs 93 7 13
2019 Administration and operations 93 7 15
2019 Human resources 94 6 17
2019 Information technology 70 30 11
2019 Policy 93 7 26

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Communications or public affairs 42 23 0 27 9 0 0 64 36 10
2019 Communications or public affairs 63 22 7 7 0 0 0 85 7 12
2019 Administration and operations 57 22 14 0 0 7 0 84 0 14
2019 Human resources 46 27 7 13 7 0 0 73 20 15
2019 Policy 44 48 4 4 0 0 0 92 4 24

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 15 20 0 0 0 17 75 0 20
2022 Communications or public affairs 52 28 1 6 2 6 5 90 9 70
2022 Access to information and privacy 57 27 5 7 0 0 4 88 7 25
2022 Security 45 41 5 3 3 0 4 89 6 35
2022 Administration and operations 56 27 4 5 3 1 5 88 8 125
2022 Human resources 46 32 14 3 2 2 2 81 5 55
2022 Financial management 42 29 11 7 5 0 4 75 13 25
2022 Information management 50 36 4 6 0 0 4 89 7 25
2022 Information technology 30 48 10 0 8 0 4 82 8 35
2022 Data sciences 73 27 0 0 0 0 0 100 0 20
2022 Policy 42 29 9 8 1 5 6 80 10 160
2022 Other services to the public 37 28 7 8 13 0 8 71 22 15
2022 None of the above 38 37 11 3 3 5 2 81 7 55
2020 Client contact centre 36 44 8 0 0 6 6 91 0 15
2020 Communications or public affairs 54 30 4 2 0 3 7 93 2 87
2020 Access to information and privacy 49 28 12 4 0 0 7 83 4 25
2020 Security 54 22 19 2 0 0 3 78 3 38
2020 Administration and operations 50 28 9 4 1 6 3 85 5 122
2020 Human resources 61 24 5 6 0 3 1 89 6 65
2020 Financial management 63 27 4 3 3 0 0 90 6 43
2020 Information management 65 28 3 0 0 0 4 97 0 28
2020 Information technology 39 46 7 6 0 2 0 86 6 41
2020 Data sciences 62 25 10 0 0 0 4 90 0 29
2020 Policy 43 33 9 4 3 3 5 82 8 162
2020 Project management 59 8 24 10 0 0 0 66 10 10
2020 None of the above 54 20 11 4 4 0 7 80 8 56

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Communications or public affairs 5 83 9 3 0 60
2022 Security 21 62 6 0 11 20
2022 Administration and operations 8 43 22 21 6 80
2022 Human resources 12 78 2 5 4 50
2022 Financial management 0 74 22 0 4 25
2022 Information management 4 87 5 5 0 20
2022 Information technology 8 62 13 13 4 25
2022 Data sciences 0 81 11 8 0 15
2022 Policy 7 54 20 16 3 145
2022 None of the above 17 41 14 22 5 20

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 82 18 15
2022 Communications or public affairs 81 19 60
2022 Access to information and privacy 86 14 25
2022 Security 72 28 35
2022 Administration and operations 71 29 120
2022 Human resources 38 62 50
2022 Financial management 72 28 25
2022 Information management 76 24 25
2022 Information technology 59 41 35
2022 Data sciences 74 26 15
2022 Policy 67 33 160
2022 Other services to the public 100 0 10
2022 None of the above 83 17 55

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 44 56 15
2022 Communications or public affairs 34 66 60
2022 Access to information and privacy 71 29 25
2022 Security 34 66 35
2022 Administration and operations 37 63 120
2022 Human resources 42 58 50
2022 Financial management 34 66 25
2022 Information management 53 47 25
2022 Information technology 34 66 35
2022 Data sciences 42 58 15
2022 Policy 44 56 160
2022 Other services to the public 42 58 10
2022 None of the above 55 45 55

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 61 39 15
2022 Communications or public affairs 63 37 60
2022 Access to information and privacy 70 30 25
2022 Security 52 48 35
2022 Administration and operations 60 40 120
2022 Human resources 62 38 50
2022 Financial management 69 31 25
2022 Information management 56 44 25
2022 Information technology 60 40 35
2022 Data sciences 66 34 15
2022 Policy 70 30 160
2022 Other services to the public 48 52 10
2022 None of the above 53 47 55

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 68 32 15
2022 Communications or public affairs 49 51 60
2022 Access to information and privacy 69 31 25
2022 Security 45 55 35
2022 Administration and operations 46 54 120
2022 Human resources 44 56 50
2022 Financial management 48 52 25
2022 Information management 55 45 25
2022 Information technology 47 53 35
2022 Data sciences 41 59 15
2022 Policy 48 52 160
2022 Other services to the public 42 58 10
2022 None of the above 62 38 55

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 55 45 15
2022 Communications or public affairs 20 80 60
2022 Access to information and privacy 26 74 25
2022 Security 40 60 35
2022 Administration and operations 35 65 120
2022 Human resources 19 81 50
2022 Financial management 17 83 25
2022 Information management 18 82 25
2022 Information technology 38 62 35
2022 Data sciences 16 84 15
2022 Policy 20 80 160
2022 Other services to the public 10 90 10
2022 None of the above 44 56 55

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 32 68 15
2022 Communications or public affairs 45 55 60
2022 Access to information and privacy 69 31 25
2022 Security 44 56 35
2022 Administration and operations 46 54 120
2022 Human resources 31 69 50
2022 Financial management 35 65 25
2022 Information management 36 64 25
2022 Information technology 51 49 35
2022 Data sciences 37 63 15
2022 Policy 48 52 160
2022 Other services to the public 16 84 10
2022 None of the above 39 61 55

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 21 79 15
2022 Communications or public affairs 19 81 60
2022 Access to information and privacy 32 68 25
2022 Security 19 81 35
2022 Administration and operations 23 77 120
2022 Human resources 22 78 50
2022 Financial management 14 86 25
2022 Information management 28 72 25
2022 Information technology 30 70 35
2022 Data sciences 11 89 15
2022 Policy 22 78 160
2022 Other services to the public 8 92 10
2022 None of the above 27 73 55

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 62 38 15
2022 Communications or public affairs 8 92 60
2022 Access to information and privacy 53 47 25
2022 Security 31 69 35
2022 Administration and operations 26 74 120
2022 Human resources 12 88 50
2022 Financial management 9 91 25
2022 Information management 27 73 25
2022 Information technology 37 63 35
2022 Data sciences 11 89 15
2022 Policy 23 77 160
2022 Other services to the public 18 82 10
2022 None of the above 43 57 55

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 42 58 15
2022 Communications or public affairs 17 83 60
2022 Access to information and privacy 42 58 25
2022 Security 15 85 35
2022 Administration and operations 28 72 120
2022 Human resources 13 87 50
2022 Financial management 7 93 25
2022 Information management 4 96 25
2022 Information technology 19 81 35
2022 Data sciences 7 93 15
2022 Policy 14 86 160
2022 Other services to the public 10 90 10
2022 None of the above 28 72 55

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 50 50 15
2022 Communications or public affairs 40 60 60
2022 Access to information and privacy 68 32 25
2022 Security 58 42 35
2022 Administration and operations 43 57 120
2022 Human resources 25 75 50
2022 Financial management 11 89 25
2022 Information management 35 65 25
2022 Information technology 54 46 35
2022 Data sciences 26 74 15
2022 Policy 57 43 160
2022 Other services to the public 42 58 10
2022 None of the above 66 34 55

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 50 50 15
2022 Communications or public affairs 25 75 60
2022 Access to information and privacy 66 34 25
2022 Security 8 92 35
2022 Administration and operations 28 72 120
2022 Human resources 27 73 50
2022 Financial management 21 79 25
2022 Information management 32 68 25
2022 Information technology 31 69 35
2022 Data sciences 20 80 15
2022 Policy 17 83 160
2022 Other services to the public 23 77 10
2022 None of the above 36 64 55

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 4 96 60
2022 Access to information and privacy 0 100 25
2022 Security 6 94 35
2022 Administration and operations 8 92 120
2022 Human resources 0 100 50
2022 Financial management 0 100 25
2022 Information management 8 92 25
2022 Information technology 5 95 35
2022 Data sciences 0 100 15
2022 Policy 5 95 160
2022 Other services to the public 6 94 10
2022 None of the above 7 93 55

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 15
2022 Communications or public affairs 17 83 60
2022 Access to information and privacy 0 100 25
2022 Security 10 90 35
2022 Administration and operations 11 89 120
2022 Human resources 21 79 50
2022 Financial management 12 88 25
2022 Information management 7 93 25
2022 Information technology 14 86 35
2022 Data sciences 22 78 15
2022 Policy 11 89 160
2022 Other services to the public 25 75 10
2022 None of the above 10 90 55

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 18 6 0 10 9 11 80 13 15
2022 Communications or public affairs 87 13 0 0 0 0 0 100 0 60
2022 Access to information and privacy 47 7 4 7 0 0 35 83 11 25
2022 Security 60 21 0 4 0 4 11 95 5 35
2022 Administration and operations 65 16 5 2 1 0 11 91 3 120
2022 Human resources 71 15 8 2 2 0 2 88 4 50
2022 Financial management 78 22 0 0 0 0 0 100 0 25
2022 Information management 71 13 8 4 3 0 0 84 8 25
2022 Information technology 81 0 0 3 0 3 13 96 4 35
2022 Data sciences 89 6 0 5 0 0 0 95 5 15
2022 Policy 78 17 2 3 0 0 1 95 3 160
2022 Other services to the public 68 8 17 0 0 0 6 82 0 10
2022 None of the above 41 13 15 8 0 2 21 70 11 55

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 19 5 15 12 34 14 0 54 28 15
2022 Communications or public affairs 12 8 26 14 37 3 0 53 21 60
2022 Access to information and privacy 8 17 16 12 13 0 34 37 38 25
2022 Security 6 15 3 15 39 4 17 68 28 35
2022 Administration and operations 7 15 20 11 33 4 9 52 26 120
2022 Human resources 9 17 12 11 40 5 6 57 30 50
2022 Financial management 23 12 16 21 24 5 0 47 37 25
2022 Information management 4 32 15 8 33 0 7 45 38 25
2022 Information technology 19 21 13 5 26 4 12 37 47 35
2022 Data sciences 20 11 11 6 47 0 6 56 32 15
2022 Policy 14 32 13 15 21 3 3 37 48 160
2022 Other services to the public 8 20 9 0 45 11 6 55 34 10
2022 None of the above 13 13 19 5 20 6 23 36 37 55

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 27 0 12 15 37 9 0 57 29 15
2022 Communications or public affairs 6 15 11 32 29 6 0 66 22 60
2022 Access to information and privacy 11 43 24 8 5 4 4 15 59 25
2022 Security 11 12 10 14 38 10 5 61 27 35
2022 Administration and operations 7 24 16 12 34 3 3 49 34 120
2022 Human resources 7 17 15 21 41 0 0 62 23 50
2022 Financial management 13 20 10 27 29 0 0 56 34 25
2022 Information management 4 29 11 25 23 4 4 52 36 25
2022 Information technology 20 12 12 20 26 3 5 51 36 35
2022 Data sciences 7 16 18 12 47 0 0 59 23 15
2022 Policy 11 28 23 16 19 1 1 37 40 160
2022 Other services to the public 14 6 17 0 41 22 0 53 26 10
2022 None of the above 21 24 10 9 20 7 10 35 53 55
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 65 23 0 0 5 0 7 94 6 20
2022 Communications or public affairs 71 19 3 3 4 0 0 90 7 70
2022 Access to information and privacy 77 16 4 4 0 0 0 93 4 25
2022 Security 61 29 3 0 7 0 0 90 7 35
2022 Administration and operations 60 26 5 5 3 0 1 86 9 125
2022 Human resources 63 25 3 5 4 0 0 88 9 55
2022 Financial management 57 18 14 6 4 0 0 76 10 25
2022 Information management 63 27 4 3 3 0 0 90 6 25
2022 Information technology 53 24 7 4 11 0 0 77 16 35
2022 Data sciences 65 35 0 0 0 0 0 100 0 20
2022 Policy 52 29 7 7 3 1 0 83 10 160
2022 Other services to the public 60 21 0 11 0 0 8 88 12 15
2022 None of the above 45 30 8 7 8 2 0 76 15 55
2020 Client contact centre 56 30 8 0 0 0 6 91 0 15
2020 Communications or public affairs 65 23 7 5 1 0 0 88 6 87
2020 Access to information and privacy 45 40 4 4 7 0 0 85 11 25
2020 Security 57 28 8 5 0 0 3 87 5 38
2020 Administration and operations 51 31 9 5 4 0 0 82 9 121
2020 Human resources 63 29 2 5 2 0 0 92 6 64
2020 Financial management 62 17 2 12 7 0 0 78 20 43
2020 Information management 80 20 0 0 0 0 0 100 0 28
2020 Information technology 37 27 12 8 9 5 2 69 19 41
2020 Data sciences 69 19 4 6 3 0 0 88 9 29
2020 Policy 47 31 11 6 4 2 0 79 10 162
2020 Project management 37 21 22 10 10 0 0 59 20 10
2020 None of the above 52 18 7 13 8 2 0 71 21 56

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 0 5 12 6 19 8 50 59 13 20
2022 Communications or public affairs 0 1 9 5 37 6 42 79 3 70
2022 Access to information and privacy 3 8 2 3 41 3 40 77 19 25
2022 Security 5 11 11 4 29 18 23 55 26 35
2022 Administration and operations 3 3 11 2 35 5 40 68 12 125
2022 Human resources 0 0 12 8 41 2 37 81 0 55
2022 Financial management 3 5 4 0 57 9 22 83 12 25
2022 Information management 0 11 14 0 40 7 28 61 18 25
2022 Information technology 0 21 10 10 42 0 18 63 25 35
2022 Data sciences 0 11 8 5 55 0 21 75 14 20
2022 Policy 3 5 14 4 41 8 26 68 12 160
2022 Other services to the public 0 7 14 15 23 14 28 65 12 15
2022 None of the above 5 7 14 4 37 12 21 61 18 55

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 38 11 0 6 0 0 83 6 20
2022 Communications or public affairs 35 36 9 13 3 5 0 74 16 70
2022 Access to information and privacy 12 50 10 16 4 8 0 67 21 25
2022 Security 14 39 14 25 2 5 0 57 29 35
2022 Administration and operations 32 41 15 7 5 0 0 73 12 125
2022 Human resources 26 47 15 10 2 0 0 73 12 55
2022 Financial management 24 37 21 8 6 4 0 63 15 25
2022 Information management 29 32 17 15 0 6 0 66 16 25
2022 Information technology 34 48 12 6 0 0 0 82 6 35
2022 Data sciences 31 34 26 5 0 5 0 68 5 20
2022 Policy 11 40 15 21 9 4 0 53 31 160
2022 Other services to the public 15 36 22 7 12 8 0 56 20 15
2022 None of the above 14 35 20 10 11 9 0 55 24 55
2020 Client contact centre 42 26 21 6 0 0 6 72 6 15
2020 Communications or public affairs 49 31 8 7 2 3 0 82 10 89
2020 Access to information and privacy 29 45 15 11 0 0 0 74 11 25
2020 Security 36 42 11 5 5 0 0 79 10 37
2020 Administration and operations 42 36 16 2 2 2 0 80 4 122
2020 Human resources 52 39 6 2 2 0 0 91 3 65
2020 Financial management 62 27 7 2 0 2 0 90 2 43
2020 Information management 39 40 15 0 0 5 0 84 0 27
2020 Information technology 46 35 14 2 0 2 0 83 2 41
2020 Data sciences 50 29 11 3 3 3 0 82 7 28
2020 Policy 23 39 16 12 5 5 0 65 18 162
2020 Project management 59 14 10 0 10 8 0 79 11 10
2020 None of the above 34 40 10 3 13 0 0 74 16 56
2019 Client contact centre 28 38 13 21 0 0 0 66 21 12
2019 Communications or public affairs 53 37 6 2 1 1 0 91 3 104
2019 Access to information and privacy 37 41 16 3 0 3 0 81 3 31
2019 Security 40 48 9 4 0 0 0 87 4 45
2019 Legal services 47 29 12 12 0 0 0 76 12 17
2019 Administration and operations 40 34 13 7 5 2 0 76 12 124
2019 Human resources 48 39 8 2 2 2 0 88 3 60
2019 Financial management 44 39 12 2 0 2 0 85 2 43
2019 Information management 45 33 18 0 0 4 0 81 0 23
2019 Information technology 40 36 16 4 2 3 0 78 6 59
2019 Data sciences 35 37 20 9 0 0 0 71 9 11
2019 Policy 32 46 12 5 3 1 0 79 9 188
2019 Project management 27 39 8 16 0 10 0 74 18 11
2019 Other services to the public 52 25 15 0 0 8 0 84 0 12
2019 None of the above 33 23 25 5 9 4 2 59 14 65
2018 Communications or public affairs 48 35 11 3 1 1 0 84 5 79
2018 Access to information and privacy 62 38 0 0 0 0 0 100 0 22
2018 Security 43 32 16 2 5 3 0 77 7 37
2018 Legal services 53 16 16 8 0 8 0 75 8 13
2018 Administration and operations 37 47 9 4 1 2 0 85 5 93
2018 Human resources 54 31 7 8 0 0 0 85 8 55
2018 Financial management 36 41 24 0 0 0 0 76 0 25
2018 Information management 27 60 13 0 0 0 0 87 0 26
2018 Information technology 32 44 16 3 0 4 0 80 3 32
2018 Policy 29 48 8 11 2 2 0 79 12 151
2018 Project management 33 45 16 7 0 0 0 78 7 13
2018 Other services to the public 50 29 5 10 5 0 0 79 16 13
2018 None of the above 28 46 14 5 2 2 3 77 8 48

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Client contact centre 26 49 26 0 0 20
2022 Communications or public affairs 11 22 49 11 7 70
2022 Access to information and privacy 8 35 44 13 0 25
2022 Security 9 37 31 19 4 35
2022 Administration and operations 7 25 40 20 7 125
2022 Human resources 6 25 45 19 5 55
2022 Financial management 12 19 42 23 4 25
2022 Information management 23 14 41 14 8 25
2022 Information technology 16 18 42 24 0 35
2022 Data sciences 15 18 38 29 0 20
2022 Policy 10 26 37 20 7 160
2022 Other services to the public 8 32 23 6 30 15
2022 None of the above 16 19 41 17 7 55

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 71 5 5 0 5 6 7 88 6 20
2022 Communications or public affairs 62 23 4 3 3 4 1 90 6 70
2022 Access to information and privacy 70 18 8 0 0 4 0 91 0 25
2022 Security 46 33 14 5 2 0 0 79 7 35
2022 Administration and operations 61 24 6 3 4 2 0 87 7 125
2022 Human resources 65 26 2 4 2 2 0 92 6 55
2022 Financial management 62 23 11 3 0 0 0 86 3 25
2022 Information management 72 18 6 4 0 0 0 90 4 25
2022 Information technology 39 31 2 12 12 4 0 73 25 35
2022 Data sciences 64 36 0 0 0 0 0 100 0 20
2022 Policy 45 33 7 8 4 3 0 80 13 160
2022 Other services to the public 50 24 5 6 7 0 8 81 14 15
2022 None of the above 41 30 11 9 3 4 0 75 13 55
2020 Client contact centre 49 25 20 0 0 0 6 78 0 15
2020 Communications or public affairs 65 19 5 7 2 2 0 86 8 89
2020 Access to information and privacy 45 34 17 4 0 0 0 80 4 25
2020 Security 65 20 3 2 5 3 3 89 8 38
2020 Administration and operations 53 26 8 6 3 4 1 82 9 120
2020 Human resources 70 19 9 2 0 0 0 89 2 63
2020 Financial management 63 17 12 0 5 3 0 82 5 43
2020 Information management 74 16 7 0 0 4 0 93 0 28
2020 Information technology 50 21 10 6 9 5 0 74 15 40
2020 Data sciences 63 18 9 3 0 4 3 87 4 29
2020 Policy 42 28 20 2 3 3 0 73 6 160
2020 Project management 59 18 14 0 10 0 0 76 10 10
2020 None of the above 41 25 12 9 5 5 2 71 16 56

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 65 17 0 0 5 6 7 94 6 20
2022 Communications or public affairs 70 18 3 4 4 1 0 89 8 70
2022 Access to information and privacy 61 16 8 15 0 0 0 77 15 25
2022 Security 42 34 3 15 7 0 0 76 22 35
2022 Administration and operations 54 21 7 10 5 2 0 77 16 125
2022 Human resources 56 27 3 9 4 0 0 84 13 55
2022 Financial management 49 16 23 3 9 0 0 65 12 25
2022 Information management 53 32 8 3 3 0 0 85 6 25
2022 Information technology 41 16 7 15 16 2 2 60 33 35
2022 Data sciences 59 28 8 5 0 0 0 88 5 20
2022 Policy 36 29 7 15 10 2 0 67 26 160
2022 Other services to the public 34 40 0 5 13 0 8 81 19 15
2022 None of the above 35 36 9 6 12 2 0 72 18 55
2020 Client contact centre 42 25 21 0 0 6 6 76 0 15
2020 Communications or public affairs 56 24 6 12 1 1 0 81 14 89
2020 Access to information and privacy 36 40 0 24 0 0 0 76 24 25
2020 Security 46 30 6 13 5 0 0 76 18 38
2020 Administration and operations 42 25 18 7 6 2 1 69 13 123
2020 Human resources 54 26 4 12 3 0 0 80 15 65
2020 Financial management 48 21 13 9 5 3 0 71 15 43
2020 Information management 64 21 7 8 0 0 0 85 8 28
2020 Information technology 32 30 10 5 16 7 0 66 23 41
2020 Data sciences 49 34 10 3 3 0 0 84 6 29
2020 Policy 32 30 13 16 8 1 0 63 24 161
2020 Project management 59 0 14 10 18 0 0 59 28 10
2020 None of the above 34 23 13 17 12 2 0 58 30 56

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 32 11 5 0 0 0 83 5 20
2022 Communications or public affairs 27 32 16 13 9 3 0 61 23 70
2022 Access to information and privacy 21 55 4 17 4 0 0 76 20 25
2022 Security 34 43 10 5 8 0 0 77 13 35
2022 Administration and operations 36 32 15 11 4 1 0 69 16 125
2022 Human resources 35 38 12 12 3 0 0 72 15 55
2022 Financial management 24 50 14 8 0 4 0 77 8 25
2022 Information management 51 7 20 10 11 0 0 59 21 25
2022 Information technology 24 40 12 14 10 0 0 64 24 35
2022 Data sciences 56 21 19 5 0 0 0 77 5 20
2022 Policy 14 40 20 15 8 2 1 55 24 160
2022 Other services to the public 38 44 13 0 6 0 0 81 6 15
2022 None of the above 24 40 12 10 11 4 0 67 21 55
2020 Client contact centre 42 31 21 0 0 0 6 78 0 15
2020 Communications or public affairs 49 25 11 10 4 2 0 75 14 89
2020 Access to information and privacy 23 38 24 7 7 0 0 61 15 25
2020 Security 46 34 10 2 8 0 0 80 10 38
2020 Administration and operations 41 30 14 9 4 2 0 72 14 122
2020 Human resources 53 35 5 6 2 0 0 88 8 65
2020 Financial management 53 35 10 0 2 0 0 88 2 43
2020 Information management 69 21 3 7 0 0 0 90 7 28
2020 Information technology 37 29 14 5 11 2 0 68 17 41
2020 Data sciences 63 16 11 3 0 3 3 85 4 29
2020 Policy 24 35 18 15 6 2 0 60 22 162
2020 Project management 49 14 19 0 10 8 0 68 11 10
2020 None of the above 25 33 17 11 13 0 0 58 24 56
2019 Client contact centre 31 31 28 11 0 0 0 62 11 12
2019 Communications or public affairs 45 37 9 6 1 1 0 83 8 104
2019 Access to information and privacy 45 34 11 6 0 5 0 82 6 31
2019 Security 23 42 19 8 4 4 0 68 13 45
2019 Legal services 29 24 18 18 12 0 0 53 29 17
2019 Administration and operations 42 25 21 6 7 0 0 67 12 124
2019 Human resources 34 43 8 9 3 3 0 79 12 60
2019 Financial management 33 45 19 2 0 0 0 79 2 43
2019 Information management 42 33 14 4 7 0 0 74 11 23
2019 Information technology 29 32 23 8 3 5 0 64 12 59
2019 Data sciences 35 37 20 9 0 0 0 71 9 11
2019 Policy 18 46 16 14 4 1 0 65 18 188
2019 Project management 17 25 7 32 0 18 0 52 39 12
2019 Other services to the public 45 25 14 8 0 8 0 76 9 12
2019 None of the above 29 27 19 9 13 4 0 58 22 65
2018 Communications or public affairs 42 37 13 7 0 1 0 80 7 79
2018 Access to information and privacy 57 38 0 5 0 0 0 95 5 22
2018 Security 35 13 22 16 12 3 0 49 28 37
2018 Legal services 38 23 23 8 8 0 0 61 16 13
2018 Administration and operations 33 39 13 8 4 2 0 74 13 93
2018 Human resources 45 30 7 13 4 0 0 75 17 53
2018 Financial management 21 39 18 11 11 0 0 60 22 25
2018 Information management 33 38 21 4 5 0 0 71 8 26
2018 Information technology 14 53 26 3 4 0 0 67 7 32
2018 Policy 19 42 17 16 5 2 0 62 21 152
2018 Project management 22 39 15 16 8 0 0 61 24 13
2018 Other services to the public 59 30 0 11 0 0 0 89 11 13
2018 None of the above 20 36 18 8 13 2 4 59 22 48

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Communications or public affairs 23 46 9 19 4 0 0 69 22 25
2022 Security 6 74 5 7 0 0 9 87 7 15
2022 Administration and operations 29 49 11 6 3 3 0 80 9 35
2022 Human resources 42 41 12 5 0 0 0 83 5 20
2022 Financial management 21 32 20 27 0 0 0 53 27 10
2022 Information technology 23 62 6 9 0 0 0 84 9 10
2022 Policy 17 51 9 19 4 0 0 68 23 35
2022 None of the above 12 50 7 14 16 0 0 62 30 15
2020 Communications or public affairs 16 48 10 16 9 0 0 64 26 31
2020 Security 22 47 15 16 0 0 0 69 16 13
2020 Administration and operations 22 65 10 3 0 0 0 87 3 32
2020 Human resources 44 26 18 11 0 0 0 71 11 18
2020 Financial management 32 32 7 16 0 7 7 74 19 15
2020 Information technology 46 28 16 10 0 0 0 74 10 12
2020 Policy 18 51 8 13 5 5 0 72 19 39
2019 Communications or public affairs 25 40 24 12 0 0 0 65 12 24
2019 Security 38 44 6 6 7 0 0 81 13 16
2019 Administration and operations 26 47 16 4 4 0 4 76 8 26
2019 Human resources 53 31 4 6 5 0 0 85 11 19
2019 Financial management 23 36 27 7 0 0 7 63 8 14
2019 Information technology 39 53 0 8 0 0 0 92 8 13
2019 Policy 33 52 4 9 0 0 2 87 9 46
2019 None of the above 58 31 0 11 0 0 0 89 11 16

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 43 20 29 0 8 0 0 62 8 20
2022 Communications or public affairs 32 37 11 9 11 0 1 69 20 70
2022 Access to information and privacy 25 47 3 7 18 0 0 73 25 25
2022 Security 27 33 25 5 3 0 7 64 9 35
2022 Administration and operations 47 22 14 7 9 1 1 69 17 125
2022 Human resources 41 37 4 11 7 0 0 78 18 55
2022 Financial management 37 29 18 0 5 10 0 74 6 25
2022 Information management 53 18 20 6 3 0 0 71 10 25
2022 Information technology 34 24 21 8 13 0 0 58 21 35
2022 Data sciences 21 53 19 0 8 0 0 73 8 20
2022 Policy 44 35 12 5 4 0 0 79 9 160
2022 Other services to the public 43 17 13 14 0 0 15 69 16 15
2022 None of the above 16 40 20 9 10 2 3 59 20 55
2020 Client contact centre 43 22 23 6 0 0 6 69 7 15
2020 Communications or public affairs 34 35 15 7 10 0 0 69 16 89
2020 Access to information and privacy 40 42 11 7 0 0 0 81 7 25
2020 Security 42 28 19 9 3 0 0 69 12 38
2020 Administration and operations 43 26 18 4 8 0 0 70 12 121
2020 Human resources 46 30 14 6 4 0 0 76 10 65
2020 Financial management 56 18 23 0 3 0 0 74 3 42
2020 Information management 35 44 10 7 0 5 0 83 7 28
2020 Information technology 44 28 7 13 6 0 3 73 19 39
2020 Data sciences 57 20 6 3 10 3 0 80 14 29
2020 Policy 42 35 16 6 1 0 0 77 8 161
2020 Project management 29 61 10 0 0 0 0 90 0 10
2020 None of the above 39 19 28 10 4 0 0 58 14 56
2019 Client contact centre 18 17 24 24 7 0 11 39 34 12
2019 Communications or public affairs 24 33 23 13 7 0 1 57 19 104
2019 Access to information and privacy 30 39 22 0 6 3 0 71 6 31
2019 Security 32 35 13 18 0 0 2 68 18 44
2019 Legal services 18 18 29 6 29 0 0 35 35 17
2019 Administration and operations 26 28 23 7 14 0 2 56 21 124
2019 Human resources 41 26 12 12 8 0 2 68 20 60
2019 Financial management 34 30 20 12 4 0 0 64 16 43
2019 Information management 29 36 18 10 8 0 0 65 17 23
2019 Information technology 35 28 20 9 8 0 0 64 17 59
2019 Data sciences 35 17 31 9 9 0 0 52 17 11
2019 Policy 25 34 25 9 6 0 0 60 15 188
2019 Project management 16 41 9 7 28 0 0 57 35 12
2019 Other services to the public 37 15 25 8 15 0 0 52 23 12
2019 None of the above 29 27 21 11 11 0 0 56 22 65
2018 Communications or public affairs 26 33 22 11 7 0 1 60 18 78
2018 Access to information and privacy 16 47 24 9 0 0 5 66 9 22
2018 Security 17 28 23 20 10 0 3 45 31 37
2018 Legal services 23 31 16 14 16 0 0 54 30 13
2018 Administration and operations 26 25 22 13 10 1 3 53 24 92
2018 Human resources 33 37 16 9 2 0 4 72 11 55
2018 Financial management 16 39 37 4 4 0 0 55 7 25
2018 Information management 23 48 22 0 7 0 0 71 7 26
2018 Information technology 34 31 23 3 9 0 0 66 12 32
2018 Policy 30 32 21 8 8 1 1 62 16 151
2018 Project management 0 59 32 0 9 0 0 59 9 13
2018 Other services to the public 37 32 6 18 5 0 0 70 24 13
2018 None of the above 34 36 11 5 10 0 4 73 15 48

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 25 33 26 10 6 0 0 58 16 20
2022 Communications or public affairs 13 38 25 9 15 0 0 52 24 70
2022 Access to information and privacy 4 27 33 14 23 0 0 31 37 25
2022 Security 14 35 25 20 6 0 0 49 26 35
2022 Administration and operations 21 27 26 13 12 0 0 48 25 125
2022 Human resources 9 31 28 23 9 0 0 40 32 55
2022 Financial management 12 33 9 24 22 0 0 45 46 25
2022 Information management 19 29 24 19 10 0 0 47 28 25
2022 Information technology 14 23 27 25 9 2 0 37 35 35
2022 Data sciences 16 40 29 10 5 0 0 56 15 20
2022 Policy 7 21 29 21 21 0 0 28 43 160
2022 Other services to the public 19 36 26 6 5 0 8 60 12 15
2022 None of the above 18 26 24 9 21 2 0 45 30 55
2020 Client contact centre 38 12 24 20 0 0 6 54 21 15
2020 Communications or public affairs 15 21 25 22 17 0 0 35 40 89
2020 Access to information and privacy 5 19 27 23 26 0 0 24 49 25
2020 Security 26 25 36 5 5 0 3 53 10 38
2020 Administration and operations 29 25 26 13 6 0 1 54 20 123
2020 Human resources 20 29 27 18 6 0 0 49 24 65
2020 Financial management 26 33 18 17 6 0 0 59 23 43
2020 Information management 42 24 21 7 6 0 0 66 13 28
2020 Information technology 15 15 33 26 9 0 2 31 35 41
2020 Data sciences 18 32 34 10 6 0 0 50 16 29
2020 Policy 7 17 29 27 21 0 0 23 47 162
2020 Project management 14 29 37 0 20 0 0 43 20 10
2020 None of the above 24 27 21 15 13 0 0 51 29 55
2019 Client contact centre 31 11 41 7 0 0 11 46 8 12
2019 Communications or public affairs 22 39 19 11 7 0 1 62 18 104
2019 Access to information and privacy 16 42 23 16 0 3 0 60 16 31
2019 Security 16 39 21 22 0 0 2 56 22 44
2019 Legal services 6 29 12 35 18 0 0 35 53 17
2019 Administration and operations 31 31 24 8 5 0 1 63 13 123
2019 Human resources 18 22 26 14 20 0 0 40 34 60
2019 Financial management 13 49 19 7 12 0 0 62 19 43
2019 Information management 31 37 17 8 8 0 0 68 15 23
2019 Information technology 16 47 21 9 7 0 0 63 16 59
2019 Data sciences 9 37 26 11 17 0 0 45 29 11
2019 Policy 10 26 35 19 10 0 0 36 28 188
2019 Project management 9 25 26 24 16 0 0 34 40 12
2019 Other services to the public 38 8 46 8 0 0 0 46 8 12
2019 None of the above 21 29 33 7 10 0 0 50 17 64
2018 Communications or public affairs 20 28 31 12 8 0 1 48 20 79
2018 Access to information and privacy 8 34 28 25 5 0 0 42 30 22
2018 Security 5 31 34 10 20 0 0 36 30 37
2018 Legal services 0 8 39 30 23 0 0 8 53 13
2018 Administration and operations 18 21 39 17 4 1 0 39 21 92
2018 Human resources 13 18 35 17 17 0 2 31 34 55
2018 Financial management 11 28 19 20 22 0 0 39 42 25
2018 Information management 29 19 21 28 4 0 0 48 32 26
2018 Information technology 10 36 37 6 10 0 0 46 16 32
2018 Policy 7 18 37 21 17 0 0 25 38 152
2018 Project management 0 31 14 13 42 0 0 31 55 13
2018 Other services to the public 43 23 17 12 5 0 0 66 17 13
2018 None of the above 12 22 43 15 7 0 2 34 22 48

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 40 17 5 11 0 0 67 16 20
2022 Communications or public affairs 23 31 25 9 11 0 1 55 20 70
2022 Access to information and privacy 4 21 28 28 18 0 0 25 47 25
2022 Security 25 33 14 18 10 0 0 58 28 35
2022 Administration and operations 27 29 21 15 8 0 0 55 23 125
2022 Human resources 13 37 21 18 11 0 0 50 29 55
2022 Financial management 23 25 26 6 21 0 0 48 27 25
2022 Information management 50 18 21 7 4 0 0 68 11 25
2022 Information technology 15 38 18 12 12 2 3 56 25 35
2022 Data sciences 45 17 26 5 0 0 7 67 5 20
2022 Policy 10 26 29 17 18 0 0 36 35 160
2022 Other services to the public 34 40 13 5 0 0 8 81 5 15
2022 None of the above 24 30 20 8 15 2 1 56 24 55
2020 Client contact centre 59 11 6 11 0 0 12 80 13 15
2020 Communications or public affairs 24 29 19 17 9 0 1 54 26 89
2020 Access to information and privacy 10 17 23 30 15 0 5 29 47 25
2020 Security 24 30 29 13 2 0 3 55 15 38
2020 Administration and operations 35 30 21 9 4 0 2 66 13 122
2020 Human resources 29 30 27 8 6 0 0 59 13 65
2020 Financial management 44 27 14 11 4 0 0 71 16 43
2020 Information management 46 39 9 7 0 0 0 84 7 28
2020 Information technology 20 31 29 11 2 2 5 55 14 41
2020 Data sciences 30 29 31 4 6 0 0 59 10 29
2020 Policy 10 22 30 22 16 0 0 32 38 162
2020 Project management 24 29 27 0 20 0 0 53 20 10
2020 None of the above 28 28 18 17 9 0 0 56 26 55
2019 Client contact centre 31 38 24 7 0 0 0 69 7 12
2019 Communications or public affairs 32 40 16 9 2 0 1 72 11 101
2019 Access to information and privacy 27 40 22 8 0 3 0 69 8 31
2019 Security 26 35 20 15 2 0 2 62 18 44
2019 Legal services 12 18 29 24 18 0 0 29 41 17
2019 Administration and operations 32 30 22 7 8 0 2 62 15 124
2019 Human resources 15 26 30 15 14 0 0 41 29 59
2019 Financial management 32 36 16 14 2 0 0 68 16 43
2019 Information management 39 39 11 8 4 0 0 77 11 23
2019 Information technology 23 43 25 6 3 0 0 65 9 59
2019 Data sciences 9 54 9 20 9 0 0 63 29 11
2019 Policy 13 34 27 17 9 0 0 47 26 187
2019 Project management 9 34 18 22 18 0 0 42 40 12
2019 Other services to the public 38 32 30 0 0 0 0 70 0 12
2019 None of the above 31 27 29 10 2 0 1 59 12 64
2018 Communications or public affairs 19 37 25 14 2 0 3 57 17 78
2018 Access to information and privacy 17 38 31 9 5 0 0 56 14 22
2018 Security 17 15 29 23 17 0 0 32 40 37
2018 Legal services 0 16 31 38 16 0 0 16 53 13
2018 Administration and operations 15 26 32 18 5 1 2 43 24 93
2018 Human resources 17 27 25 12 20 0 0 44 32 52
2018 Financial management 14 41 4 27 15 0 0 55 41 25
2018 Information management 27 30 25 18 0 0 0 57 18 26
2018 Information technology 6 40 38 9 6 0 0 46 15 31
2018 Policy 9 25 35 15 15 1 0 34 31 151
2018 Project management 0 36 23 17 24 0 0 36 40 13
2018 Other services to the public 59 17 12 5 0 0 6 82 6 13
2018 None of the above 13 31 30 11 9 0 5 47 21 47

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 16 7 16 11 0 0 66 27 20
2022 Communications or public affairs 21 21 29 8 17 0 4 44 26 70
2022 Access to information and privacy 14 8 24 11 39 0 4 23 52 25
2022 Security 18 23 33 14 12 0 0 41 26 35
2022 Administration and operations 32 27 17 12 11 0 1 60 23 125
2022 Human resources 18 37 20 16 10 0 0 55 25 55
2022 Financial management 12 18 35 16 16 0 4 30 33 25
2022 Information management 13 25 30 19 13 0 0 38 32 25
2022 Information technology 19 16 34 12 17 3 0 36 29 35
2022 Data sciences 23 43 6 16 5 0 7 71 23 20
2022 Policy 17 21 31 18 12 1 2 39 30 160
2022 Other services to the public 35 38 8 5 6 0 8 80 12 15
2022 None of the above 22 19 16 18 23 2 0 42 42 55
2020 Client contact centre 29 20 32 14 0 0 6 51 15 15
2020 Communications or public affairs 22 28 25 11 15 0 0 50 26 89
2020 Access to information and privacy 10 4 26 34 26 0 0 14 60 25
2020 Security 31 18 34 12 3 0 3 50 15 38
2020 Administration and operations 34 27 23 9 5 0 2 62 14 121
2020 Human resources 30 29 20 20 2 0 0 59 21 65
2020 Financial management 41 31 13 11 4 0 0 72 16 43
2020 Information management 31 29 27 7 7 0 0 60 13 28
2020 Information technology 17 29 13 17 21 2 2 48 39 41
2020 Data sciences 43 24 22 4 7 0 0 68 11 28
2020 Policy 22 17 26 18 14 1 1 40 33 160
2020 Project management 24 37 10 10 20 0 0 61 29 10
2020 None of the above 25 26 16 19 11 2 0 53 31 56
2019 Client contact centre 48 28 0 17 7 0 0 76 24 12
2019 Communications or public affairs 26 35 22 12 3 0 1 62 16 104
2019 Access to information and privacy 30 36 20 12 0 3 0 67 12 31
2019 Security 22 25 22 18 11 0 2 48 30 44
2019 Legal services 6 18 35 24 18 0 0 24 41 17
2019 Administration and operations 37 36 15 8 3 1 2 74 11 123
2019 Human resources 15 32 27 13 13 0 0 47 26 60
2019 Financial management 23 24 30 11 6 5 0 51 18 43
2019 Information management 25 26 11 15 17 0 6 54 34 23
2019 Information technology 18 35 27 10 6 0 3 55 16 59
2019 Data sciences 28 17 9 29 17 0 0 45 46 11
2019 Policy 25 30 24 13 8 0 0 55 21 187
2019 Project management 0 9 33 33 26 0 0 9 58 12
2019 Other services to the public 45 17 24 7 8 0 0 61 15 12
2019 None of the above 24 30 16 17 10 2 0 55 28 65
2018 Communications or public affairs 19 29 33 11 6 0 3 49 18 79
2018 Access to information and privacy 10 40 28 18 4 0 0 50 22 22
2018 Security 8 21 26 26 19 0 0 29 45 37
2018 Legal services 8 23 0 47 22 0 0 31 69 13
2018 Administration and operations 26 30 22 11 7 2 1 59 19 92
2018 Human resources 18 25 34 5 17 0 0 43 22 55
2018 Financial management 19 25 4 27 26 0 0 44 52 25
2018 Information management 20 24 20 22 14 0 0 44 36 26
2018 Information technology 22 24 31 16 6 0 0 46 23 32
2018 Policy 11 25 28 17 17 1 1 37 34 152
2018 Project management 7 23 21 10 39 0 0 30 49 13
2018 Other services to the public 49 23 22 0 5 0 0 72 5 13
2018 None of the above 21 38 20 3 16 0 2 60 19 47

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 67 0 17 5 11 0 0 67 16 20
2022 Communications or public affairs 28 31 12 13 13 0 3 61 27 70
2022 Access to information and privacy 27 27 13 11 9 0 13 62 23 25
2022 Security 36 21 26 11 3 0 3 58 14 35
2022 Administration and operations 41 24 13 11 9 0 2 67 21 125
2022 Human resources 37 23 19 6 8 2 4 64 15 55
2022 Financial management 28 31 13 2 21 0 4 62 25 25
2022 Information management 65 18 0 10 4 0 4 85 15 25
2022 Information technology 39 26 9 10 10 2 2 69 22 35
2022 Data sciences 57 7 24 0 5 0 7 69 5 20
2022 Policy 13 27 22 18 19 0 0 41 37 160
2022 Other services to the public 49 26 18 0 0 0 8 81 0 15
2022 None of the above 33 23 15 10 14 2 2 58 26 55
2020 Client contact centre 63 25 0 6 0 0 6 94 6 15
2020 Communications or public affairs 25 22 25 15 12 0 1 48 27 89
2020 Access to information and privacy 27 21 22 11 15 0 4 49 27 25
2020 Security 39 35 14 7 2 0 3 76 10 38
2020 Administration and operations 39 23 21 9 5 0 2 64 15 121
2020 Human resources 42 25 14 10 4 0 5 70 15 65
2020 Financial management 53 25 2 10 9 0 0 78 20 43
2020 Information management 63 27 3 7 0 0 0 90 7 28
2020 Information technology 25 33 18 13 7 3 3 60 21 40
2020 Data sciences 29 38 13 10 10 0 0 68 19 29
2020 Policy 12 19 23 25 20 0 0 31 46 161
2020 Project management 24 29 17 10 20 0 0 53 29 10
2020 None of the above 39 21 19 11 8 0 2 61 20 56
2019 Client contact centre 38 21 13 17 0 0 11 66 19 12
2019 Communications or public affairs 40 30 18 10 2 0 1 70 11 103
2019 Access to information and privacy 63 28 6 0 3 0 0 91 3 30
2019 Security 39 25 27 7 0 0 2 65 7 44
2019 Legal services 12 24 35 18 6 0 6 38 25 17
2019 Administration and operations 45 28 12 8 6 0 2 74 15 123
2019 Human resources 40 30 8 11 7 0 3 73 19 60
2019 Financial management 46 32 9 10 2 0 2 79 12 43
2019 Information management 72 11 10 0 8 0 0 83 8 23
2019 Information technology 49 29 10 2 6 0 3 81 8 59
2019 Data sciences 54 9 11 9 17 0 0 63 26 11
2019 Policy 20 31 26 14 9 0 0 51 23 187
2019 Project management 26 43 9 7 14 0 0 70 22 12
2019 Other services to the public 53 14 17 0 0 0 17 80 0 12
2019 None of the above 27 39 12 12 8 2 0 67 21 64
2018 Communications or public affairs 29 31 24 10 5 0 1 61 15 78
2018 Access to information and privacy 55 18 18 9 0 0 0 73 9 22
2018 Security 31 33 21 5 10 0 0 64 16 37
2018 Legal services 0 39 23 23 14 0 0 39 38 13
2018 Administration and operations 30 30 19 14 4 1 2 62 19 93
2018 Human resources 42 33 9 4 6 0 5 80 10 54
2018 Financial management 19 33 22 7 15 0 4 54 23 25
2018 Information management 65 17 10 7 0 0 0 82 7 26
2018 Information technology 33 35 23 0 10 0 0 67 10 32
2018 Policy 15 24 29 21 12 1 0 39 32 152
2018 Project management 41 21 14 0 24 0 0 62 24 13
2018 Other services to the public 83 5 6 0 5 0 0 88 5 13
2018 None of the above 26 28 21 10 7 0 7 58 18 48

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 28 5 5 11 0 0 79 16 20
2022 Communications or public affairs 29 25 18 12 17 0 0 53 29 70
2022 Access to information and privacy 21 43 10 10 15 0 0 65 25 25
2022 Security 18 26 25 24 7 0 0 44 31 35
2022 Administration and operations 32 19 26 11 12 0 0 51 23 125
2022 Human resources 18 23 25 16 18 0 0 41 34 55
2022 Financial management 26 14 26 4 30 0 0 40 34 25
2022 Information management 43 29 11 14 3 0 0 72 17 25
2022 Information technology 26 22 16 9 25 3 0 49 35 35
2022 Data sciences 18 18 48 0 8 0 7 40 9 20
2022 Policy 9 31 16 24 21 0 0 40 45 160
2022 Other services to the public 28 43 9 5 6 0 8 78 12 15
2022 None of the above 28 17 20 13 18 2 2 47 32 55
2020 Client contact centre 33 50 0 6 6 0 6 88 12 15
2020 Communications or public affairs 20 31 14 20 14 0 0 51 34 89
2020 Access to information and privacy 13 27 23 19 19 0 0 40 38 25
2020 Security 22 51 13 5 7 0 3 75 12 37
2020 Administration and operations 32 26 22 12 9 0 0 58 20 123
2020 Human resources 40 24 23 9 4 0 0 64 14 65
2020 Financial management 31 29 18 8 15 0 0 59 23 43
2020 Information management 38 31 24 7 0 0 0 69 7 28
2020 Information technology 22 22 29 21 4 0 2 46 25 41
2020 Data sciences 38 20 21 18 3 0 0 58 21 29
2020 Policy 10 18 25 23 25 0 0 27 47 161
2020 Project management 24 20 28 17 12 0 0 43 29 10
2020 None of the above 24 19 30 15 9 2 0 44 25 56
2019 Client contact centre 38 28 13 0 21 0 0 66 21 12
2019 Communications or public affairs 32 26 24 9 8 0 0 58 18 104
2019 Access to information and privacy 48 21 17 6 5 3 0 72 11 31
2019 Security 34 28 23 11 2 0 2 64 13 44
2019 Legal services 12 18 35 6 24 0 6 31 31 17
2019 Administration and operations 27 38 21 8 6 0 1 65 13 124
2019 Human resources 35 32 15 12 7 0 0 67 19 60
2019 Financial management 34 27 10 21 6 0 2 62 28 43
2019 Information management 52 13 19 7 8 0 0 66 15 23
2019 Information technology 45 25 18 6 5 0 2 71 11 59
2019 Data sciences 19 46 0 17 17 0 0 65 35 11
2019 Policy 14 33 22 20 10 0 0 47 30 187
2019 Project management 18 42 9 7 24 0 0 60 31 12
2019 Other services to the public 46 22 24 0 0 0 8 74 0 12
2019 None of the above 21 37 13 17 12 0 0 58 28 65
2018 Communications or public affairs 26 25 29 14 5 0 1 52 19 79
2018 Access to information and privacy 47 35 5 14 0 0 0 82 14 22
2018 Security 21 34 21 15 9 0 0 55 24 37
2018 Legal services 0 47 16 23 14 0 0 47 38 13
2018 Administration and operations 23 31 19 14 12 1 0 54 27 93
2018 Human resources 29 29 12 19 9 0 2 59 29 55
2018 Financial management 9 42 18 9 22 0 0 51 31 25
2018 Information management 40 18 21 18 4 0 0 58 21 26
2018 Information technology 24 37 22 6 10 0 0 61 16 32
2018 Policy 12 23 26 24 16 0 0 35 40 152
2018 Project management 23 23 23 7 24 0 0 46 30 13
2018 Other services to the public 49 39 6 5 0 0 0 88 5 13
2018 None of the above 23 29 25 11 9 0 2 54 21 48

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 41 35 18 5 0 0 0 76 5 20
2022 Communications or public affairs 35 32 17 7 8 0 1 68 15 70
2022 Access to information and privacy 17 32 16 9 26 0 0 49 35 25
2022 Security 33 28 17 12 10 0 0 61 22 35
2022 Administration and operations 44 30 13 6 5 0 2 75 12 125
2022 Human resources 22 37 29 11 2 0 0 58 12 55
2022 Financial management 29 32 21 9 4 0 5 64 14 25
2022 Information management 50 18 17 4 7 4 0 70 12 25
2022 Information technology 27 22 29 8 12 3 0 50 20 35
2022 Data sciences 28 40 19 5 0 0 7 74 6 20
2022 Policy 26 37 18 9 10 0 0 63 19 160
2022 Other services to the public 39 28 25 0 0 0 8 73 0 15
2022 None of the above 23 34 19 7 11 4 2 61 19 55
2020 Client contact centre 57 20 11 6 0 0 6 82 6 15
2020 Communications or public affairs 41 33 12 7 4 0 2 76 11 88
2020 Access to information and privacy 29 28 26 13 4 0 0 57 17 25
2020 Security 27 48 13 2 10 0 0 75 13 38
2020 Administration and operations 43 32 13 6 1 0 5 79 7 122
2020 Human resources 56 19 16 3 6 0 0 75 9 65
2020 Financial management 62 17 13 8 0 0 0 79 8 43
2020 Information management 43 34 13 7 3 0 0 77 10 28
2020 Information technology 35 37 22 3 0 0 2 74 3 41
2020 Data sciences 66 25 3 4 3 0 0 90 6 29
2020 Policy 33 34 19 12 2 1 0 67 14 161
2020 Project management 27 41 21 10 0 0 0 69 10 10
2020 None of the above 29 30 19 13 8 0 2 60 21 56
2019 Client contact centre 42 17 34 0 7 0 0 59 7 12
2019 Communications or public affairs 42 40 14 3 2 0 0 81 4 103
2019 Access to information and privacy 49 35 10 6 0 0 0 84 6 31
2019 Security 23 39 23 7 6 0 2 63 14 44
2019 Legal services 18 41 24 6 6 6 0 63 13 17
2019 Administration and operations 39 32 19 5 2 0 3 74 7 123
2019 Human resources 31 24 30 12 3 0 0 55 15 59
2019 Financial management 46 34 15 5 0 0 0 80 5 43
2019 Information management 36 28 19 4 7 0 6 69 11 23
2019 Information technology 23 41 19 5 3 2 7 70 9 59
2019 Data sciences 37 17 28 9 9 0 0 55 17 11
2019 Policy 22 42 23 9 3 0 1 64 12 188
2019 Project management 27 49 7 16 0 0 0 76 16 12
2019 Other services to the public 45 15 17 7 17 0 0 60 23 12
2019 None of the above 36 32 12 13 7 1 0 68 20 64
2018 Communications or public affairs 36 45 10 4 1 0 3 84 5 79
2018 Access to information and privacy 55 31 15 0 0 0 0 85 0 22
2018 Security 26 34 18 12 7 0 3 62 19 36
2018 Legal services 30 16 39 16 0 0 0 46 16 13
2018 Administration and operations 39 31 21 7 0 1 1 71 7 93
2018 Human resources 18 36 32 11 2 0 2 55 13 55
2018 Financial management 36 32 23 0 9 0 0 68 9 25
2018 Information management 44 42 10 0 0 4 0 89 0 26
2018 Information technology 18 44 31 0 3 3 0 65 3 31
2018 Policy 20 43 23 6 7 0 0 63 13 152
2018 Project management 23 23 27 19 8 0 0 47 27 13
2018 Other services to the public 54 18 28 0 0 0 0 72 0 13
2018 None of the above 26 36 22 4 9 0 2 64 13 48

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 25 17 5 17 0 0 61 22 20
2022 Communications or public affairs 30 36 15 9 6 0 3 69 16 70
2022 Access to information and privacy 11 41 25 0 23 0 0 52 23 25
2022 Security 25 46 10 12 8 0 0 70 20 35
2022 Administration and operations 29 32 18 17 2 1 1 62 20 125
2022 Human resources 17 33 27 12 11 0 0 50 23 55
2022 Financial management 20 41 25 10 3 0 0 61 13 25
2022 Information management 40 23 10 12 15 0 0 63 27 25
2022 Information technology 26 23 17 12 15 5 2 52 29 35
2022 Data sciences 27 42 19 5 0 0 7 75 5 20
2022 Policy 16 35 26 14 9 0 0 52 23 160
2022 Other services to the public 46 34 12 0 0 0 8 87 0 15
2022 None of the above 27 18 30 11 13 2 0 46 24 55
2020 Client contact centre 52 31 6 6 0 0 6 88 6 15
2020 Communications or public affairs 30 35 24 8 3 0 0 65 11 89
2020 Access to information and privacy 17 38 22 19 0 4 0 57 20 25
2020 Security 29 41 12 13 2 0 3 72 16 38
2020 Administration and operations 33 28 21 14 2 0 2 62 16 123
2020 Human resources 33 31 21 12 3 0 0 64 15 65
2020 Financial management 42 30 15 9 2 0 2 73 12 43
2020 Information management 37 31 19 7 7 0 0 68 13 28
2020 Information technology 12 40 26 17 5 0 0 53 22 41
2020 Data sciences 31 53 9 4 3 0 0 84 7 29
2020 Policy 20 31 25 15 9 0 0 51 24 160
2020 Project management 32 29 29 10 0 0 0 61 10 10
2020 None of the above 20 35 17 12 10 5 2 58 23 55
2019 Client contact centre 42 24 17 17 0 0 0 66 17 12
2019 Communications or public affairs 38 36 17 7 1 0 0 74 8 103
2019 Access to information and privacy 45 36 11 7 0 0 0 81 7 31
2019 Security 18 45 22 7 6 0 2 65 13 44
2019 Legal services 13 38 31 13 6 0 0 50 19 16
2019 Administration and operations 37 32 17 10 2 0 2 70 13 124
2019 Human resources 22 20 36 16 7 0 0 42 22 60
2019 Financial management 34 40 20 6 0 0 0 74 6 42
2019 Information management 25 26 28 8 13 0 0 51 21 23
2019 Information technology 17 37 28 6 5 2 4 58 12 58
2019 Data sciences 26 48 9 0 17 0 0 74 17 11
2019 Policy 17 40 25 15 4 0 0 56 18 188
2019 Project management 18 51 7 7 16 0 0 69 24 12
2019 Other services to the public 33 35 15 17 0 0 0 68 17 12
2019 None of the above 36 23 24 13 2 1 0 61 15 65
2018 Communications or public affairs 31 37 22 7 0 0 3 71 7 79
2018 Access to information and privacy 40 37 14 9 0 0 0 77 9 22
2018 Security 11 28 33 19 6 0 3 40 26 36
2018 Legal services 0 45 46 0 9 0 0 45 9 11
2018 Administration and operations 26 36 24 11 2 1 0 62 14 93
2018 Human resources 17 29 20 20 11 0 2 48 32 55
2018 Financial management 16 30 32 14 7 0 0 46 22 25
2018 Information management 24 24 24 15 13 0 0 49 28 26
2018 Information technology 6 48 28 9 6 3 0 55 16 31
2018 Policy 13 36 32 9 8 1 0 50 18 152
2018 Project management 7 50 19 17 8 0 0 57 24 13
2018 Other services to the public 52 26 17 0 5 0 0 78 5 13
2018 None of the above 22 31 30 10 4 0 2 55 15 48

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 39 12 5 5 0 0 77 11 20
2022 Communications or public affairs 41 28 13 9 8 0 1 69 17 70
2022 Access to information and privacy 26 25 22 12 15 0 0 50 27 25
2022 Security 34 37 7 20 2 0 0 71 23 35
2022 Administration and operations 46 23 18 8 4 1 0 69 12 125
2022 Human resources 30 38 13 13 4 0 2 69 17 55
2022 Financial management 38 34 13 0 9 0 5 76 10 25
2022 Information management 50 15 21 4 11 0 0 65 15 25
2022 Information technology 32 31 16 12 8 0 0 63 20 35
2022 Data sciences 50 18 8 11 5 0 7 73 18 20
2022 Policy 27 31 24 12 6 0 0 58 18 160
2022 Other services to the public 53 33 5 0 0 0 8 95 0 15
2022 None of the above 32 21 21 17 7 2 0 54 25 55
2020 Client contact centre 47 34 0 12 0 0 6 87 13 14
2020 Communications or public affairs 45 25 20 6 4 0 0 70 10 88
2020 Access to information and privacy 37 33 15 15 0 0 0 70 15 25
2020 Security 36 36 12 10 3 0 3 74 13 38
2020 Administration and operations 41 26 17 12 3 0 1 68 15 121
2020 Human resources 39 41 9 6 5 0 0 80 11 64
2020 Financial management 53 17 19 8 0 0 2 72 9 42
2020 Information management 44 28 13 8 7 0 0 73 14 28
2020 Information technology 23 50 13 7 5 0 2 75 12 41
2020 Data sciences 54 21 19 3 3 0 0 75 7 28
2020 Policy 31 24 22 15 8 0 0 55 23 161
2020 Project management 35 21 34 10 0 0 0 57 10 10
2020 None of the above 34 19 22 10 14 0 2 54 24 56
2019 Client contact centre 42 24 17 11 7 0 0 66 17 12
2019 Communications or public affairs 47 30 16 5 2 0 0 77 7 103
2019 Access to information and privacy 60 24 9 3 5 0 0 84 7 31
2019 Security 24 38 23 7 6 0 2 64 13 43
2019 Legal services 18 47 24 6 6 0 0 65 12 17
2019 Administration and operations 46 26 18 6 2 0 2 73 8 124
2019 Human resources 24 31 22 17 7 0 0 55 23 60
2019 Financial management 33 34 23 11 0 0 0 66 11 43
2019 Information management 54 4 20 11 11 0 0 58 22 23
2019 Information technology 24 36 26 5 5 0 5 63 10 59
2019 Data sciences 26 48 9 0 17 0 0 74 17 11
2019 Policy 20 37 25 12 5 0 0 57 18 188
2019 Project management 34 34 9 14 9 0 0 67 24 12
2019 Other services to the public 54 24 0 15 7 0 0 78 22 12
2019 None of the above 35 26 18 15 4 1 0 62 19 65
2018 Communications or public affairs 37 43 12 3 1 0 3 83 5 79
2018 Access to information and privacy 73 23 5 0 0 0 0 95 0 22
2018 Security 27 19 32 10 11 0 0 46 22 36
2018 Legal services 16 23 39 8 8 0 7 42 17 13
2018 Administration and operations 43 35 13 6 3 1 0 78 9 92
2018 Human resources 30 33 20 13 4 0 0 63 17 54
2018 Financial management 16 45 16 15 7 0 0 61 23 25
2018 Information management 32 32 22 10 4 0 0 64 14 26
2018 Information technology 33 39 16 6 3 3 0 74 9 31
2018 Policy 21 38 21 13 7 0 0 60 20 152
2018 Project management 22 47 15 9 8 0 0 69 17 13
2018 Other services to the public 66 12 17 5 0 0 0 78 5 13
2018 None of the above 28 34 21 9 6 0 2 63 15 48

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 61 20 13 0 5 0 0 81 5 20
2022 Communications or public affairs 53 28 7 6 4 0 3 83 10 70
2022 Access to information and privacy 41 15 29 11 4 0 0 56 15 25
2022 Security 53 16 23 4 5 0 0 68 9 35
2022 Administration and operations 57 20 15 4 5 0 0 77 8 125
2022 Human resources 48 37 7 6 2 0 0 85 8 55
2022 Financial management 63 12 19 0 6 0 0 75 6 25
2022 Information management 63 18 11 8 0 0 0 81 8 25
2022 Information technology 38 28 10 11 8 3 2 70 20 35
2022 Data sciences 66 25 4 5 0 0 0 90 5 20
2022 Policy 42 32 13 3 9 0 0 75 13 160
2022 Other services to the public 43 17 19 13 0 0 8 66 14 15
2022 None of the above 30 32 14 11 9 2 2 65 20 55
2020 Client contact centre 42 26 6 14 6 0 6 73 21 15
2020 Communications or public affairs 59 19 15 4 2 1 0 79 6 89
2020 Access to information and privacy 44 28 11 13 4 0 0 72 17 25
2020 Security 48 21 18 3 5 3 3 73 8 38
2020 Administration and operations 53 23 9 9 5 1 0 77 14 121
2020 Human resources 58 25 8 6 3 0 0 83 9 64
2020 Financial management 57 23 13 2 3 2 0 82 5 43
2020 Information management 54 33 3 7 0 0 3 90 7 28
2020 Information technology 43 26 13 9 5 0 3 72 15 40
2020 Data sciences 69 25 3 3 0 0 0 94 3 29
2020 Policy 43 31 15 7 4 0 0 74 11 160
2020 Project management 47 35 0 10 0 0 8 89 11 10
2020 None of the above 50 13 18 9 9 0 0 63 18 56
2019 Client contact centre 52 24 17 0 7 0 0 76 7 12
2019 Communications or public affairs 56 32 8 2 3 0 0 87 5 102
2019 Access to information and privacy 64 10 11 10 5 0 0 74 15 31
2019 Security 45 36 5 5 6 0 2 83 12 44
2019 Legal services 53 24 12 6 6 0 0 76 12 17
2019 Administration and operations 49 26 14 6 4 0 1 76 10 124
2019 Human resources 39 29 17 7 7 0 2 70 13 60
2019 Financial management 44 33 16 5 2 0 0 77 7 43
2019 Information management 57 8 16 8 7 0 6 68 15 23
2019 Information technology 46 26 15 5 3 0 5 76 8 59
2019 Data sciences 54 20 9 9 9 0 0 74 17 11
2019 Policy 46 29 17 6 1 0 0 76 7 187
2019 Project management 59 18 7 7 9 0 0 76 16 12
2019 Other services to the public 52 33 8 7 0 0 0 85 7 12
2019 None of the above 52 18 16 8 6 0 0 70 14 65

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 64 13 12 6 5 0 0 76 12 20
2022 Communications or public affairs 46 38 7 5 3 0 1 86 7 70
2022 Access to information and privacy 54 17 19 0 10 0 0 71 10 25
2022 Security 43 36 7 8 6 0 0 79 14 35
2022 Administration and operations 57 23 11 5 3 0 1 81 8 125
2022 Human resources 50 29 12 5 4 0 0 79 9 55
2022 Financial management 51 32 4 13 0 0 0 83 13 25
2022 Information management 60 4 15 14 4 0 3 66 18 25
2022 Information technology 49 28 12 5 6 0 0 77 11 35
2022 Data sciences 65 30 0 5 0 0 0 95 5 20
2022 Policy 54 29 8 3 6 0 0 83 9 160
2022 Other services to the public 24 56 11 0 0 0 8 88 0 15
2022 None of the above 56 20 9 6 7 2 0 78 13 55
2020 Client contact centre 54 20 11 8 0 0 6 79 9 15
2020 Communications or public affairs 37 32 19 7 5 0 0 70 11 89
2020 Access to information and privacy 27 42 4 22 5 0 0 68 28 25
2020 Security 39 26 16 10 10 0 0 65 20 38
2020 Administration and operations 36 27 23 12 4 0 0 62 15 122
2020 Human resources 41 22 23 9 5 0 0 63 14 65
2020 Financial management 40 23 17 9 8 2 0 65 18 43
2020 Information management 37 37 15 11 0 0 0 74 11 28
2020 Information technology 38 43 6 2 5 0 5 86 8 41
2020 Data sciences 32 43 16 7 3 0 0 75 9 29
2020 Policy 24 29 25 16 6 0 0 53 22 161
2020 Project management 22 20 21 10 20 0 8 45 32 10
2020 None of the above 46 27 9 9 10 0 0 72 19 56

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 17 26 0 11 0 0 62 11 20
2022 Communications or public affairs 42 38 9 7 3 0 1 82 9 70
2022 Access to information and privacy 37 25 25 8 5 0 0 62 13 25
2022 Security 33 37 15 9 6 0 0 70 15 35
2022 Administration and operations 42 32 15 8 2 0 1 75 10 125
2022 Human resources 28 41 18 4 6 2 2 71 10 55
2022 Financial management 43 35 13 6 3 0 0 78 9 25
2022 Information management 53 22 8 17 0 0 0 75 17 25
2022 Information technology 52 12 17 14 3 2 0 66 17 35
2022 Data sciences 46 31 4 6 5 0 7 83 13 20
2022 Policy 34 33 18 8 7 0 0 67 15 160
2022 Other services to the public 33 29 30 0 0 0 8 68 0 15
2022 None of the above 42 22 20 7 6 2 2 66 14 55
2020 Client contact centre 51 24 20 0 0 0 6 79 0 15
2020 Communications or public affairs 25 39 19 16 1 0 0 64 17 88
2020 Access to information and privacy 32 43 21 4 0 0 0 75 4 25
2020 Security 46 32 7 0 8 0 8 84 8 38
2020 Administration and operations 36 33 15 10 5 0 2 70 15 123
2020 Human resources 41 31 20 6 2 0 0 73 7 65
2020 Financial management 49 21 19 7 2 2 0 71 9 43
2020 Information management 46 30 20 3 0 0 0 77 3 28
2020 Information technology 37 41 9 8 2 0 2 80 10 41
2020 Data sciences 39 38 13 3 7 0 0 78 10 29
2020 Policy 27 33 23 12 4 0 0 61 16 161
2020 Project management 33 59 0 0 0 0 8 100 0 10
2020 None of the above 43 26 16 7 8 0 0 70 15 56
2019 Client contact centre 42 7 24 17 0 0 11 54 19 12
2019 Communications or public affairs 47 35 10 7 0 0 0 82 7 102
2019 Access to information and privacy 42 33 20 0 5 0 0 75 5 30
2019 Security 38 38 16 4 2 0 2 77 6 44
2019 Legal services 29 47 18 6 0 0 0 76 6 17
2019 Administration and operations 43 35 11 6 1 1 4 81 8 123
2019 Human resources 29 32 24 9 5 0 0 62 14 60
2019 Financial management 42 35 17 5 0 0 0 78 5 43
2019 Information management 44 34 18 4 0 0 0 79 4 23
2019 Information technology 50 22 16 3 5 0 4 75 8 59
2019 Data sciences 28 26 20 9 17 0 0 54 26 11
2019 Policy 34 39 17 8 2 0 0 73 10 188
2019 Project management 26 55 18 0 0 0 0 82 0 12
2019 Other services to the public 68 25 7 0 0 0 0 93 0 12
2019 None of the above 46 25 20 8 1 0 0 70 10 65
2018 Communications or public affairs 36 36 21 5 1 0 1 73 6 79
2018 Access to information and privacy 65 18 13 5 0 0 0 83 5 22
2018 Security 34 18 26 16 5 0 0 52 21 36
2018 Legal services 22 31 16 31 0 0 0 53 31 13
2018 Administration and operations 32 38 20 7 1 1 0 71 9 92
2018 Human resources 29 28 24 11 6 0 2 58 17 54
2018 Financial management 32 31 18 15 4 0 0 63 19 25
2018 Information management 41 33 8 18 0 0 0 74 18 25
2018 Information technology 31 49 6 6 3 3 0 83 10 30
2018 Policy 33 34 20 9 4 0 0 67 14 151
2018 Project management 25 60 0 8 8 0 0 84 16 13
2018 Other services to the public 82 13 0 5 0 0 0 95 5 13
2018 None of the above 41 26 26 5 0 0 2 69 5 47

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 67 21 0 0 11 0 0 89 11 20
2022 Communications or public affairs 38 30 18 5 9 0 0 68 14 70
2022 Access to information and privacy 51 36 13 0 0 0 0 87 0 25
2022 Security 43 24 20 10 0 0 3 69 10 35
2022 Administration and operations 63 12 12 6 4 0 3 77 10 125
2022 Human resources 35 25 23 11 4 0 2 61 15 55
2022 Financial management 52 15 14 9 4 0 6 71 14 25
2022 Information management 51 11 26 4 10 0 0 61 13 25
2022 Information technology 46 24 15 5 8 2 0 72 13 35
2022 Data sciences 35 19 16 19 12 0 0 53 31 20
2022 Policy 47 27 14 6 5 0 0 74 11 160
2022 Other services to the public 39 22 8 5 19 0 8 66 26 15
2022 None of the above 58 15 11 5 7 2 2 76 12 55
2020 Client contact centre 55 14 20 0 0 0 11 78 0 15
2020 Communications or public affairs 54 31 8 6 0 1 0 86 6 87
2020 Access to information and privacy 42 35 11 7 4 0 0 78 11 25
2020 Security 53 25 10 5 3 0 5 82 8 38
2020 Administration and operations 57 25 9 6 1 0 2 84 7 121
2020 Human resources 51 34 7 4 3 0 0 86 7 65
2020 Financial management 66 19 6 3 5 0 0 85 8 42
2020 Information management 51 27 21 0 0 0 0 79 0 28
2020 Information technology 55 25 14 5 0 0 2 81 5 41
2020 Data sciences 55 29 13 3 0 0 0 84 3 28
2020 Policy 44 33 15 6 2 0 1 77 8 159
2020 Project management 32 49 10 10 0 0 0 81 10 10
2020 None of the above 45 27 11 8 7 2 0 73 15 56
2019 Client contact centre 55 17 7 11 0 0 11 81 12 12
2019 Communications or public affairs 46 33 14 4 4 0 0 78 8 102
2019 Access to information and privacy 78 16 6 0 0 0 0 94 0 31
2019 Security 42 28 23 0 4 0 2 72 5 44
2019 Legal services 53 12 18 6 12 0 0 65 18 17
2019 Administration and operations 61 18 11 4 3 0 2 81 7 124
2019 Human resources 67 20 9 0 3 0 0 87 3 60
2019 Financial management 69 25 4 0 0 2 0 96 0 43
2019 Information management 39 17 15 16 7 0 6 60 24 23
2019 Information technology 57 19 14 5 2 0 3 79 7 57
2019 Data sciences 39 26 0 35 0 0 0 65 35 11
2019 Policy 50 30 9 8 2 0 1 81 10 187
2019 Project management 70 23 7 0 0 0 0 93 0 12
2019 Other services to the public 61 24 15 0 0 0 0 85 0 12
2019 None of the above 58 21 14 4 2 0 0 80 6 65
2018 Communications or public affairs 41 33 14 6 6 0 0 74 12 79
2018 Access to information and privacy 79 17 0 4 0 0 0 96 4 22
2018 Security 38 30 17 8 7 0 0 68 15 36
2018 Legal services 62 14 16 0 8 0 0 77 8 13
2018 Administration and operations 47 20 20 4 3 1 4 71 8 92
2018 Human resources 70 19 8 2 2 0 0 89 3 55
2018 Financial management 36 32 19 9 4 0 0 68 12 25
2018 Information management 52 28 15 0 5 0 0 80 5 25
2018 Information technology 64 11 18 0 3 3 0 78 3 30
2018 Policy 41 26 16 10 7 0 1 67 18 152
2018 Project management 70 14 0 8 8 0 0 84 16 13
2018 Other services to the public 88 6 5 0 0 0 0 95 0 13
2018 None of the above 41 29 18 2 8 0 2 71 10 47

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 64 31 0 0 5 0 0 95 5 20
2022 Communications or public affairs 40 40 9 7 3 0 0 80 11 70
2022 Access to information and privacy 28 22 29 14 8 0 0 50 21 25
2022 Security 35 44 11 11 0 0 0 79 11 35
2022 Administration and operations 63 26 7 4 1 0 0 88 5 125
2022 Human resources 47 38 9 2 1 0 4 88 3 55
2022 Financial management 53 31 10 6 0 0 0 84 6 25
2022 Information management 65 25 10 0 0 0 0 90 0 25
2022 Information technology 64 31 3 0 0 2 0 97 0 35
2022 Data sciences 37 48 10 5 0 0 0 85 5 20
2022 Policy 49 35 10 4 2 0 0 84 6 160
2022 Other services to the public 47 22 8 10 6 0 8 75 17 15
2022 None of the above 46 22 12 11 5 3 0 71 17 55
2020 Client contact centre 63 17 8 6 0 0 6 85 6 15
2020 Communications or public affairs 43 33 15 6 3 0 0 76 9 87
2020 Access to information and privacy 37 37 15 11 0 0 0 74 11 25
2020 Security 53 23 14 7 3 0 0 76 10 38
2020 Administration and operations 40 39 15 5 1 0 1 79 6 122
2020 Human resources 55 28 7 8 2 0 0 84 9 64
2020 Financial management 59 19 11 5 6 0 0 77 11 43
2020 Information management 45 36 13 3 0 0 3 83 3 28
2020 Information technology 51 30 9 7 0 0 2 83 7 41
2020 Data sciences 31 36 28 5 0 0 0 67 5 29
2020 Policy 17 39 28 10 5 0 0 56 15 161
2020 Project management 61 20 20 0 0 0 0 80 0 10
2020 None of the above 39 26 23 7 3 2 0 67 10 56

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 90 5 0 0 5 0 0 95 5 20
2022 Communications or public affairs 64 12 3 3 4 0 15 89 8 70
2022 Access to information and privacy 79 6 3 3 8 0 0 86 11 25
2022 Security 65 18 7 5 3 0 2 85 8 35
2022 Administration and operations 78 11 4 1 1 0 5 94 2 125
2022 Human resources 69 17 4 1 1 2 5 93 3 55
2022 Financial management 81 6 0 6 0 0 7 94 6 25
2022 Information management 86 4 0 3 3 0 4 93 7 25
2022 Information technology 71 15 3 0 0 2 9 97 0 35
2022 Data sciences 65 10 0 6 12 0 7 81 19 20
2022 Policy 74 10 2 2 2 1 9 94 4 160
2022 Other services to the public 57 10 8 5 13 0 8 73 19 15
2022 None of the above 57 20 4 3 2 3 11 91 5 55
2020 Client contact centre 75 6 14 0 0 0 6 85 0 15
2020 Communications or public affairs 81 10 2 0 0 0 7 98 0 87
2020 Access to information and privacy 63 26 4 0 0 0 7 96 0 25
2020 Security 68 13 8 3 8 0 0 81 10 38
2020 Administration and operations 75 15 3 2 1 1 3 94 2 123
2020 Human resources 78 16 3 0 0 0 3 97 0 64
2020 Financial management 77 6 4 6 2 0 4 87 8 43
2020 Information management 81 16 0 0 0 0 3 100 0 28
2020 Information technology 83 10 2 0 0 0 5 98 0 41
2020 Data sciences 74 20 6 0 0 0 0 94 0 29
2020 Policy 73 12 6 1 1 1 7 93 1 160
2020 Project management 71 12 10 0 0 0 8 90 0 10
2020 None of the above 66 9 15 2 2 2 4 80 4 56
2019 Client contact centre 66 24 11 0 0 0 0 89 0 12
2019 Communications or public affairs 76 13 4 2 1 1 3 93 3 102
2019 Access to information and privacy 87 10 0 2 0 0 0 98 2 31
2019 Security 71 6 12 0 0 0 11 87 0 44
2019 Legal services 82 0 6 0 0 0 12 93 0 17
2019 Administration and operations 72 15 4 1 1 1 6 93 3 124
2019 Human resources 84 10 0 2 2 0 2 96 4 57
2019 Financial management 88 8 0 0 0 0 3 100 0 43
2019 Information management 60 13 20 0 0 0 6 78 0 23
2019 Information technology 72 17 3 0 2 0 6 95 2 59
2019 Data sciences 60 19 0 10 0 0 11 89 11 10
2019 Policy 81 9 3 1 0 0 5 95 1 187
2019 Project management 93 7 0 0 0 0 0 100 0 12
2019 Other services to the public 83 0 0 0 0 0 17 100 0 12
2019 None of the above 70 14 4 1 1 0 10 93 3 64
2018 Communications or public affairs 68 21 3 2 1 0 5 94 4 79
2018 Access to information and privacy 95 0 5 0 0 0 0 95 0 22
2018 Security 69 22 7 3 0 0 0 90 3 36
2018 Legal services 86 0 0 8 0 0 7 92 8 13
2018 Administration and operations 65 20 6 0 2 1 6 91 2 92
2018 Human resources 74 13 4 0 0 0 9 96 0 54
2018 Financial management 68 24 7 0 0 0 0 93 0 25
2018 Information management 72 7 11 4 0 0 7 84 4 26
2018 Information technology 73 11 9 0 3 3 0 87 3 30
2018 Policy 70 13 8 2 2 0 5 88 4 151
2018 Project management 84 0 0 8 8 0 0 84 16 13
2018 Other services to the public 78 6 10 5 0 0 0 84 5 13
2018 None of the above 77 9 9 2 0 0 4 89 2 48

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 90 5 0 0 5 0 0 95 5 20
2022 Communications or public affairs 78 4 4 1 3 0 10 91 4 70
2022 Access to information and privacy 86 3 8 0 3 0 0 89 3 25
2022 Security 60 21 8 6 5 0 0 82 11 35
2022 Administration and operations 83 7 2 1 2 1 4 94 4 125
2022 Human resources 86 10 1 0 0 0 4 99 0 55
2022 Financial management 69 7 3 9 5 0 7 82 15 25
2022 Information management 86 4 4 3 3 0 0 90 6 25
2022 Information technology 69 12 14 0 2 0 3 84 2 35
2022 Data sciences 87 5 0 0 0 0 7 100 0 20
2022 Policy 81 8 3 2 1 0 5 93 4 160
2022 Other services to the public 65 14 0 0 13 0 8 86 14 15
2022 None of the above 66 11 5 4 8 3 3 82 13 55
2020 Client contact centre 75 0 20 0 0 0 6 79 0 15
2020 Communications or public affairs 79 9 1 1 1 0 8 96 3 88
2020 Access to information and privacy 87 9 0 0 0 0 4 100 0 25
2020 Security 84 5 5 4 3 0 0 89 6 38
2020 Administration and operations 83 7 1 4 2 1 2 92 7 122
2020 Human resources 86 5 3 0 0 1 5 97 0 64
2020 Financial management 86 7 2 3 2 0 0 93 5 42
2020 Information management 93 7 0 0 0 0 0 100 0 28
2020 Information technology 93 2 0 0 0 0 5 100 0 41
2020 Data sciences 86 7 3 0 4 0 0 93 4 28
2020 Policy 81 8 5 2 1 0 3 92 3 161
2020 Project management 68 14 0 10 0 8 0 89 11 10
2020 None of the above 69 9 10 5 5 2 0 80 10 56
2019 Client contact centre 44 34 11 11 0 0 0 79 11 12
2019 Communications or public affairs 81 10 4 3 1 1 0 92 4 104
2019 Access to information and privacy 87 6 4 0 0 3 0 96 0 31
2019 Security 66 15 9 4 0 2 4 86 5 44
2019 Legal services 71 0 12 6 12 0 0 71 18 17
2019 Administration and operations 71 11 7 3 4 1 3 85 8 123
2019 Human resources 77 8 8 2 2 0 3 88 3 60
2019 Financial management 81 0 8 4 3 0 3 84 8 42
2019 Information management 68 12 7 6 7 0 0 80 13 23
2019 Information technology 67 17 4 2 2 0 8 93 3 59
2019 Data sciences 74 0 9 17 0 0 0 74 17 11
2019 Policy 78 13 4 3 0 0 1 93 3 188
2019 Project management 84 0 16 0 0 0 0 84 0 12
2019 Other services to the public 72 7 0 0 0 0 21 100 0 12
2019 None of the above 68 14 10 1 7 0 0 82 8 62
2018 Communications or public affairs 84 7 2 3 0 1 2 94 4 79
2018 Access to information and privacy 100 0 0 0 0 0 0 100 0 22
2018 Security 74 8 12 0 6 0 0 82 6 36
2018 Legal services 78 0 8 8 0 0 7 83 8 13
2018 Administration and operations 77 9 5 3 1 1 4 90 4 92
2018 Human resources 82 16 0 0 0 0 2 100 0 55
2018 Financial management 84 0 4 12 0 0 0 84 12 25
2018 Information management 76 7 4 0 10 0 4 85 11 26
2018 Information technology 85 6 3 0 3 3 0 94 3 31
2018 Policy 78 11 3 1 1 1 4 95 2 151
2018 Project management 70 16 7 0 8 0 0 86 8 13
2018 Other services to the public 83 6 0 10 0 0 0 90 10 13
2018 None of the above 76 9 4 0 5 0 6 91 5 48

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 76 18 0 0 5 0 0 95 5 20
2022 Communications or public affairs 60 20 11 5 1 0 3 82 6 70
2022 Access to information and privacy 81 12 4 0 3 0 0 93 3 25
2022 Security 64 22 12 3 0 0 0 86 3 35
2022 Administration and operations 71 20 3 2 2 0 2 92 5 125
2022 Human resources 82 15 1 0 0 0 2 99 0 55
2022 Financial management 76 14 0 9 0 0 0 91 9 25
2022 Information management 64 18 15 0 3 0 0 82 3 25
2022 Information technology 55 21 18 3 3 0 0 76 6 35
2022 Data sciences 85 8 0 0 0 0 7 100 0 20
2022 Policy 68 23 4 1 1 0 3 93 2 160
2022 Other services to the public 59 33 0 0 0 0 8 100 0 15
2022 None of the above 65 17 6 4 2 3 3 88 6 55
2020 Client contact centre 63 25 6 0 0 0 6 94 0 15
2020 Communications or public affairs 74 16 5 2 0 0 2 93 2 89
2020 Access to information and privacy 83 8 9 0 0 0 0 91 0 25
2020 Security 63 26 4 3 0 0 5 93 3 37
2020 Administration and operations 73 13 7 3 3 0 2 88 5 123
2020 Human resources 82 13 2 2 0 0 2 97 2 62
2020 Financial management 77 16 5 2 0 0 0 93 2 43
2020 Information management 87 13 0 0 0 0 0 100 0 28
2020 Information technology 79 13 2 3 0 0 2 95 3 41
2020 Data sciences 80 20 0 0 0 0 0 100 0 29
2020 Policy 74 17 6 1 1 0 1 92 1 159
2020 Project management 82 18 0 0 0 0 0 100 0 10
2020 None of the above 59 17 15 4 4 0 0 77 8 55
2019 Client contact centre 38 41 11 11 0 0 0 79 11 12
2019 Communications or public affairs 66 23 6 4 1 0 0 89 5 104
2019 Access to information and privacy 76 16 8 0 0 0 0 92 0 30
2019 Security 37 33 19 4 2 2 2 74 6 44
2019 Legal services 41 29 12 6 12 0 0 71 18 17
2019 Administration and operations 60 25 8 3 2 0 2 87 5 121
2019 Human resources 71 20 5 3 0 0 2 92 3 60
2019 Financial management 60 22 10 4 3 0 0 82 8 41
2019 Information management 59 23 15 0 4 0 0 81 4 23
2019 Information technology 59 22 9 3 2 0 5 85 5 59
2019 Data sciences 83 0 9 0 9 0 0 83 9 11
2019 Policy 54 32 8 5 0 0 0 87 5 187
2019 Project management 75 25 0 0 0 0 0 100 0 12
2019 Other services to the public 53 40 7 0 0 0 0 93 0 12
2019 None of the above 54 24 12 4 6 0 0 78 10 63
2018 Communications or public affairs 71 17 6 5 1 0 0 88 6 79
2018 Access to information and privacy 72 28 0 0 0 0 0 100 0 22
2018 Security 48 31 18 0 0 0 3 82 0 37
2018 Legal services 54 38 0 8 0 0 0 92 8 13
2018 Administration and operations 52 28 9 6 2 1 2 83 8 91
2018 Human resources 79 14 3 2 0 0 2 95 2 55
2018 Financial management 64 16 13 7 0 0 0 80 7 25
2018 Information management 47 20 26 7 0 0 0 67 7 26
2018 Information technology 65 13 12 4 3 3 0 80 8 31
2018 Policy 56 31 9 2 1 1 0 88 3 150
2018 Project management 49 36 0 8 8 0 0 84 16 13
2018 Other services to the public 77 6 17 0 0 0 0 83 0 13
2018 None of the above 61 20 11 3 0 0 5 85 3 48

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 83 12 0 0 5 0 0 95 5 20
2022 Communications or public affairs 69 10 9 4 6 0 3 81 10 70
2022 Access to information and privacy 73 10 17 0 0 0 0 83 0 25
2022 Security 65 22 6 0 8 0 0 86 8 30
2022 Administration and operations 71 13 8 2 3 0 2 86 5 125
2022 Human resources 73 14 7 0 3 2 2 90 3 55
2022 Financial management 68 10 11 9 3 0 0 77 12 25
2022 Information management 66 19 7 4 3 0 0 86 7 25
2022 Information technology 57 7 17 10 8 0 0 64 19 35
2022 Data sciences 66 15 11 0 0 0 7 88 0 20
2022 Policy 66 16 10 1 3 0 3 85 5 160
2022 Other services to the public 74 5 0 0 13 0 8 86 14 15
2022 None of the above 60 13 7 2 14 2 3 76 17 55
2020 Client contact centre 63 6 25 0 0 0 6 73 0 15
2020 Communications or public affairs 78 15 3 2 1 0 1 93 3 88
2020 Access to information and privacy 63 18 11 8 0 0 0 81 8 25
2020 Security 66 10 13 6 5 0 0 76 11 38
2020 Administration and operations 74 10 8 3 3 1 0 85 7 123
2020 Human resources 77 15 2 5 2 0 0 92 6 65
2020 Financial management 81 7 7 2 2 0 0 89 4 43
2020 Information management 76 15 10 0 0 0 0 90 0 28
2020 Information technology 69 21 5 0 3 0 2 92 3 41
2020 Data sciences 70 17 3 3 3 0 4 90 6 29
2020 Policy 73 17 6 3 1 0 0 89 4 161
2020 Project management 72 18 0 0 10 0 0 90 10 10
2020 None of the above 53 28 4 5 11 0 0 81 15 55
2019 Client contact centre 55 17 7 21 0 0 0 72 21 12
2019 Communications or public affairs 63 25 7 6 0 0 0 88 6 103
2019 Access to information and privacy 73 16 11 0 0 0 0 89 0 30
2019 Security 57 18 7 2 14 0 2 77 16 42
2019 Legal services 65 6 12 0 18 0 0 71 18 17
2019 Administration and operations 70 14 6 4 4 0 2 86 8 122
2019 Human resources 57 23 8 7 3 0 2 81 10 60
2019 Financial management 72 11 4 4 6 0 3 85 10 42
2019 Information management 65 10 14 0 11 0 0 75 11 22
2019 Information technology 65 16 11 0 3 0 5 85 3 59
2019 Data sciences 71 9 11 0 9 0 0 80 9 11
2019 Policy 62 23 8 5 2 0 0 85 7 188
2019 Project management 59 16 9 7 9 0 0 74 16 12
2019 Other services to the public 68 25 0 7 0 0 0 93 7 12
2019 None of the above 63 17 10 4 7 0 0 80 10 63
2018 Communications or public affairs 75 17 5 4 0 0 0 92 4 79
2018 Access to information and privacy 86 9 5 0 0 0 0 95 0 22
2018 Security 59 17 12 5 4 0 3 79 9 37
2018 Legal services 38 39 16 8 0 0 0 77 8 13
2018 Administration and operations 64 19 6 5 2 1 3 87 7 92
2018 Human resources 67 11 9 8 4 0 2 80 11 55
2018 Financial management 68 18 4 4 0 4 4 92 4 25
2018 Information management 62 14 10 9 5 0 0 76 14 26
2018 Information technology 75 10 6 0 6 3 0 88 6 32
2018 Policy 61 20 12 4 2 1 0 82 6 149
2018 Project management 92 0 8 0 0 0 0 92 0 12
2018 Other services to the public 88 12 0 0 0 0 0 100 0 13
2018 None of the above 53 17 20 0 5 0 5 73 5 48

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 69 26 0 0 5 0 0 95 5 20
2022 Communications or public affairs 54 19 6 0 0 0 21 93 0 70
2022 Access to information and privacy 72 0 3 0 0 0 25 96 0 25
2022 Security 53 24 3 3 0 0 17 93 4 35
2022 Administration and operations 66 10 3 2 0 0 18 93 3 125
2022 Human resources 71 10 5 2 0 0 13 93 2 55
2022 Financial management 58 18 4 9 0 0 11 86 10 25
2022 Information management 67 7 8 0 3 0 15 87 4 25
2022 Information technology 73 9 0 3 2 0 13 95 5 35
2022 Data sciences 78 4 0 0 0 0 18 100 0 20
2022 Policy 61 9 4 0 1 0 25 94 2 160
2022 Other services to the public 68 11 0 0 0 0 21 100 0 15
2022 None of the above 66 10 2 0 2 3 16 95 2 55
2020 Client contact centre 56 6 6 0 0 0 32 92 0 15
2020 Communications or public affairs 69 11 2 0 1 0 18 96 1 89
2020 Access to information and privacy 65 11 0 5 0 0 19 93 7 25
2020 Security 79 5 6 0 0 0 10 93 0 38
2020 Administration and operations 65 6 3 2 1 0 22 92 4 122
2020 Human resources 71 11 3 2 0 0 14 95 2 65
2020 Financial management 75 12 3 4 0 0 5 92 4 43
2020 Information management 74 7 0 0 0 0 20 100 0 28
2020 Information technology 72 16 0 0 0 0 12 100 0 41
2020 Data sciences 75 0 7 0 0 0 19 92 0 29
2020 Policy 64 6 1 1 1 0 28 97 2 161
2020 Project management 80 10 0 0 0 0 10 100 0 10
2020 None of the above 51 9 5 3 0 0 32 88 5 56
2019 Client contact centre 38 31 11 0 0 0 21 87 0 12
2019 Communications or public affairs 62 8 4 2 0 0 24 93 2 102
2019 Access to information and privacy 67 3 5 0 0 0 25 94 0 31
2019 Security 61 5 7 2 2 0 22 85 6 43
2019 Legal services 35 0 12 0 0 0 53 75 0 17
2019 Administration and operations 65 11 4 2 0 0 18 92 3 122
2019 Human resources 62 17 2 0 0 0 20 98 0 60
2019 Financial management 64 6 2 8 6 0 13 82 16 42
2019 Information management 58 10 7 0 0 0 25 90 0 23
2019 Information technology 64 12 0 0 0 0 24 100 0 58
2019 Data sciences 74 0 0 0 0 0 26 100 0 11
2019 Policy 52 13 2 1 0 1 31 96 1 187
2019 Project management 41 16 0 0 0 7 36 100 0 12
2019 Other services to the public 48 7 0 8 0 0 36 87 13 12
2019 None of the above 63 10 9 0 0 0 18 89 0 62
2018 Communications or public affairs 54 8 3 2 0 0 32 92 3 78
2018 Access to information and privacy 83 8 0 0 0 0 9 100 0 22
2018 Security 53 12 9 6 0 0 20 82 7 36
2018 Legal services 69 16 0 0 0 0 16 100 0 13
2018 Administration and operations 57 12 2 3 1 1 23 91 6 91
2018 Human resources 61 13 2 0 0 0 25 98 0 54
2018 Financial management 43 18 7 3 4 0 25 81 10 25
2018 Information management 47 0 3 10 0 0 40 79 16 26
2018 Information technology 61 13 3 0 0 3 20 96 0 31
2018 Policy 45 16 4 1 1 1 33 91 2 147
2018 Project management 48 6 8 0 0 0 39 87 0 13
2018 Other services to the public 75 0 0 0 0 0 25 100 0 12
2018 None of the above 40 14 7 2 2 2 33 84 5 48

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 81 14 0 0 5 0 0 95 5 20
2022 Communications or public affairs 71 19 5 1 0 0 4 94 1 70
2022 Access to information and privacy 56 26 18 0 0 0 0 82 0 25
2022 Security 66 23 6 0 0 0 5 93 0 35
2022 Administration and operations 76 13 2 3 0 0 6 94 3 125
2022 Human resources 77 15 3 0 0 0 5 97 0 55
2022 Financial management 78 13 3 6 0 0 0 91 6 25
2022 Information management 85 10 0 0 4 0 0 96 4 25
2022 Information technology 76 15 4 3 0 2 0 93 3 35
2022 Data sciences 87 0 5 0 0 0 7 94 0 20
2022 Policy 70 20 3 3 0 0 4 94 3 160
2022 Other services to the public 70 22 0 0 0 0 8 100 0 15
2022 None of the above 67 15 7 4 0 3 4 89 4 55
2020 Client contact centre 75 14 6 0 0 0 6 94 0 15
2020 Communications or public affairs 77 17 2 2 0 0 2 95 2 89
2020 Access to information and privacy 53 24 19 4 0 0 0 77 4 25
2020 Security 71 16 5 0 2 0 5 92 2 38
2020 Administration and operations 78 14 7 0 0 0 2 93 0 123
2020 Human resources 75 11 6 0 0 0 8 93 0 65
2020 Financial management 79 13 4 0 0 0 3 96 0 43
2020 Information management 73 20 3 0 3 0 0 93 3 28
2020 Information technology 80 10 7 0 0 0 2 93 0 41
2020 Data sciences 93 4 0 0 0 3 0 100 0 29
2020 Policy 73 17 5 2 1 1 2 92 3 162
2020 Project management 73 19 8 0 0 0 0 92 0 10
2020 None of the above 62 19 10 2 5 0 2 83 6 56
2019 Client contact centre 66 24 11 0 0 0 0 89 0 12
2019 Communications or public affairs 80 11 4 2 0 0 4 94 2 103
2019 Access to information and privacy 54 24 12 0 0 0 10 86 0 31
2019 Security 61 23 4 5 0 0 7 90 5 44
2019 Legal services 82 6 12 0 0 0 0 88 0 17
2019 Administration and operations 80 12 6 1 0 0 2 93 1 119
2019 Human resources 76 11 7 3 0 0 3 90 3 60
2019 Financial management 78 11 6 2 0 0 3 92 2 42
2019 Information management 85 8 4 0 0 0 4 96 0 23
2019 Information technology 66 15 6 0 0 0 13 94 0 59
2019 Data sciences 74 9 9 0 9 0 0 83 9 11
2019 Policy 56 27 10 2 1 0 4 87 3 187
2019 Project management 83 17 0 0 0 0 0 100 0 12
2019 Other services to the public 87 0 0 0 0 0 13 100 0 12
2019 None of the above 81 11 5 0 4 0 0 92 4 63
2018 Communications or public affairs 70 16 7 3 1 0 3 89 4 79
2018 Access to information and privacy 68 32 0 0 0 0 0 100 0 22
2018 Security 70 16 9 0 0 0 5 91 0 36
2018 Legal services 47 39 7 8 0 0 0 86 8 13
2018 Administration and operations 60 22 5 1 1 2 9 92 2 92
2018 Human resources 80 13 5 0 0 0 2 95 0 55
2018 Financial management 72 21 0 0 0 0 7 100 0 25
2018 Information management 61 18 11 3 0 0 7 85 3 26
2018 Information technology 64 20 7 0 3 3 3 89 3 32
2018 Policy 58 28 9 1 2 1 1 87 3 147
2018 Project management 38 22 22 0 10 0 8 65 11 13
2018 Other services to the public 87 7 0 0 0 0 6 100 0 12
2018 None of the above 63 21 6 2 0 0 8 91 2 48

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 63 22 0 5 10 0 0 85 15 20
2022 Communications or public affairs 74 10 7 5 0 0 5 88 5 70
2022 Access to information and privacy 77 20 0 0 0 0 4 100 0 25
2022 Security 72 16 3 4 0 0 5 93 5 35
2022 Administration and operations 74 12 3 3 3 1 4 90 7 125
2022 Human resources 78 15 1 2 0 0 3 97 2 55
2022 Financial management 75 10 9 6 0 0 0 85 6 25
2022 Information management 67 22 11 0 0 0 0 89 0 25
2022 Information technology 78 12 3 2 2 2 0 93 4 35
2022 Data sciences 50 9 8 0 25 0 7 64 27 20
2022 Policy 84 7 4 1 1 0 4 94 2 160
2022 Other services to the public 54 18 13 0 7 0 8 78 7 15
2022 None of the above 66 14 4 5 7 2 1 83 13 55
2020 Client contact centre 62 6 14 6 0 0 11 78 6 15
2020 Communications or public affairs 79 8 6 2 1 0 5 91 3 89
2020 Access to information and privacy 83 17 0 0 0 0 0 100 0 25
2020 Security 70 12 7 6 3 0 3 84 9 38
2020 Administration and operations 70 13 5 5 3 1 2 86 8 123
2020 Human resources 80 9 3 2 3 2 2 92 5 65
2020 Financial management 65 19 2 5 8 0 0 84 14 42
2020 Information management 46 37 12 5 0 0 0 83 5 28
2020 Information technology 80 10 5 0 2 0 2 93 3 41
2020 Data sciences 48 10 18 12 13 0 0 58 25 29
2020 Policy 78 12 2 2 1 1 4 95 3 162
2020 Project management 76 0 0 0 24 0 0 76 24 10
2020 None of the above 74 10 2 3 9 2 0 86 12 54
2019 Client contact centre 38 0 31 11 11 0 11 42 24 12
2019 Communications or public affairs 77 6 6 6 3 0 1 84 10 103
2019 Access to information and privacy 80 7 0 6 3 0 4 91 9 31
2019 Security 71 8 11 2 0 2 7 86 2 44
2019 Legal services 71 18 0 0 6 0 6 94 6 17
2019 Administration and operations 71 14 2 5 4 0 4 88 10 120
2019 Human resources 79 7 6 2 3 0 3 88 5 59
2019 Financial management 67 15 7 6 6 0 0 82 11 42
2019 Information management 58 11 21 6 4 0 0 69 10 23
2019 Information technology 68 16 3 2 8 0 3 87 10 59
2019 Data sciences 55 9 10 9 17 0 0 63 26 11
2019 Policy 82 8 4 2 2 0 1 92 4 188
2019 Project management 75 9 7 0 9 0 0 84 9 12
2019 Other services to the public 77 15 0 8 0 0 0 92 8 12
2019 None of the above 66 12 16 1 4 0 0 79 6 63
2018 Communications or public affairs 81 2 3 2 6 0 6 88 8 79
2018 Access to information and privacy 96 4 0 0 0 0 0 100 0 22
2018 Security 69 19 10 0 0 0 3 90 0 37
2018 Legal services 84 8 8 0 0 0 0 92 0 13
2018 Administration and operations 72 12 4 4 3 1 3 88 8 90
2018 Human resources 81 10 2 2 3 0 2 93 5 55
2018 Financial management 80 13 0 3 0 0 4 97 3 25
2018 Information management 51 13 14 4 6 0 12 73 11 26
2018 Information technology 80 3 3 4 3 3 3 89 8 32
2018 Policy 80 10 3 3 2 0 2 91 6 150
2018 Project management 51 13 13 7 8 0 8 70 16 13
2018 Other services to the public 59 6 0 22 6 5 0 70 30 13
2018 None of the above 69 13 4 2 3 0 8 90 5 48

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 69 26 0 0 5 0 0 95 5 20
2022 Communications or public affairs 46 33 15 1 3 0 3 81 4 70
2022 Access to information and privacy 53 33 2 7 0 0 4 90 8 25
2022 Security 36 43 9 8 0 0 3 82 8 35
2022 Administration and operations 49 39 7 4 1 0 1 88 5 125
2022 Human resources 44 29 15 8 2 0 2 74 11 55
2022 Financial management 58 17 15 11 0 0 0 75 11 25
2022 Information management 50 36 11 3 0 0 0 86 3 25
2022 Information technology 64 19 8 0 7 2 0 85 7 35
2022 Data sciences 52 30 18 0 0 0 0 82 0 20
2022 Policy 59 22 11 2 4 1 2 83 6 160
2022 Other services to the public 29 48 0 5 10 0 8 83 17 15
2022 None of the above 54 29 6 1 3 2 5 89 5 55
2020 Client contact centre 57 20 6 6 0 6 6 87 6 15
2020 Communications or public affairs 52 25 15 2 4 0 2 79 6 88
2020 Access to information and privacy 27 44 19 4 7 0 0 70 11 25
2020 Security 58 24 12 0 2 0 3 85 3 38
2020 Administration and operations 50 33 8 7 0 1 1 85 7 123
2020 Human resources 57 26 14 3 0 0 0 83 3 65
2020 Financial management 57 26 12 4 0 0 0 83 4 43
2020 Information management 41 46 13 0 0 0 0 87 0 28
2020 Information technology 54 30 9 2 0 2 2 88 2 41
2020 Data sciences 63 22 13 3 0 0 0 85 3 29
2020 Policy 56 22 15 4 1 0 2 79 5 161
2020 Project management 61 20 10 10 0 0 0 81 10 10
2020 None of the above 49 20 18 5 6 2 0 71 11 56
2019 Client contact centre 48 17 0 24 0 0 11 73 27 12
2019 Communications or public affairs 59 25 15 1 0 0 0 84 1 104
2019 Access to information and privacy 56 25 16 0 0 0 3 84 0 31
2019 Security 54 36 6 2 0 0 2 92 2 44
2019 Legal services 76 12 0 0 6 0 6 94 6 17
2019 Administration and operations 53 31 10 2 1 0 2 86 3 122
2019 Human resources 58 25 10 3 2 0 2 85 5 60
2019 Financial management 65 17 10 4 3 0 0 82 8 42
2019 Information management 37 44 4 4 6 0 6 86 10 23
2019 Information technology 59 18 13 4 2 0 5 81 6 59
2019 Data sciences 48 26 9 17 0 0 0 74 17 11
2019 Policy 60 25 8 3 3 0 1 86 5 187
2019 Project management 50 25 16 9 0 0 0 75 9 12
2019 Other services to the public 85 0 7 8 0 0 0 85 8 12
2019 None of the above 58 24 14 4 0 0 0 82 4 63
2018 Communications or public affairs 58 27 10 3 0 0 1 86 3 79
2018 Access to information and privacy 54 33 9 5 0 0 0 86 5 22
2018 Security 38 39 17 3 0 0 3 79 3 37
2018 Legal services 53 23 16 0 8 0 0 77 8 13
2018 Administration and operations 51 26 12 5 2 1 3 80 8 91
2018 Human resources 56 27 13 2 2 0 0 83 4 55
2018 Financial management 48 36 3 9 0 0 4 87 9 25
2018 Information management 65 16 13 0 3 0 3 83 3 26
2018 Information technology 52 27 12 0 3 3 3 84 3 32
2018 Policy 54 25 16 3 1 0 1 80 4 150
2018 Project management 45 40 7 0 0 0 8 93 0 13
2018 Other services to the public 76 13 5 5 0 0 0 89 5 13
2018 None of the above 50 32 9 2 1 0 5 87 3 48

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 23 40 27 5 6 0 0 63 11 20
2022 Communications or public affairs 6 40 35 13 5 0 0 46 18 70
2022 Access to information and privacy 15 28 48 9 0 0 0 43 9 25
2022 Security 11 25 37 19 9 0 0 35 27 35
2022 Administration and operations 9 30 41 14 6 0 0 39 20 125
2022 Human resources 7 31 48 6 7 0 0 39 13 55
2022 Financial management 9 26 40 12 13 0 0 35 25 25
2022 Information management 13 34 36 7 10 0 0 47 18 25
2022 Information technology 0 26 43 15 12 3 2 28 28 35
2022 Data sciences 5 42 48 0 5 0 0 47 5 20
2022 Policy 3 26 44 18 9 0 0 30 27 160
2022 Other services to the public 8 39 48 5 0 0 0 47 5 15
2022 None of the above 9 26 30 24 11 0 0 35 35 55
2020 Client contact centre 16 38 29 11 0 0 6 58 12 15
2020 Communications or public affairs 13 25 33 26 2 1 0 39 28 89
2020 Access to information and privacy 10 13 38 32 7 0 0 23 39 25
2020 Security 21 36 29 7 7 0 0 57 15 38
2020 Administration and operations 15 30 34 17 3 1 0 45 20 122
2020 Human resources 19 31 42 7 1 0 0 50 9 65
2020 Financial management 22 33 27 15 2 0 0 55 17 43
2020 Information management 19 55 23 3 0 0 0 74 3 28
2020 Information technology 3 28 48 15 3 0 3 32 18 39
2020 Data sciences 18 35 37 7 4 0 0 53 10 29
2020 Policy 8 24 41 18 9 0 0 32 27 161
2020 Project management 10 24 55 0 12 0 0 34 12 10
2020 None of the above 9 31 32 20 8 0 0 40 28 56
2019 Client contact centre 28 13 41 17 0 0 0 42 17 12
2019 Communications or public affairs 21 35 36 8 0 0 0 56 8 104
2019 Access to information and privacy 34 39 20 7 0 0 0 73 7 31
2019 Security 21 36 28 11 2 0 2 57 14 44
2019 Legal services 6 18 59 18 0 0 0 24 18 17
2019 Administration and operations 19 33 39 7 2 0 0 52 9 123
2019 Human resources 17 30 34 14 5 0 0 47 18 60
2019 Financial management 15 50 24 12 0 0 0 64 12 43
2019 Information management 24 33 15 21 7 0 0 57 28 23
2019 Information technology 16 48 28 4 3 0 2 64 7 59
2019 Data sciences 10 37 35 17 0 0 0 48 17 11
2019 Policy 7 36 41 12 4 0 0 43 16 188
2019 Project management 24 18 25 23 9 0 0 43 32 12
2019 Other services to the public 29 22 40 8 0 0 0 52 8 12
2019 None of the above 12 28 42 13 5 0 0 40 18 65
2018 Communications or public affairs 15 45 25 14 1 0 0 60 15 79
2018 Access to information and privacy 8 46 26 15 5 0 0 55 19 22
2018 Security 5 33 35 12 15 0 0 38 27 36
2018 Legal services 0 23 53 16 8 0 0 23 23 13
2018 Administration and operations 17 32 32 9 7 1 1 51 16 93
2018 Human resources 13 30 41 11 4 0 0 44 16 52
2018 Financial management 14 24 27 11 24 0 0 38 34 25
2018 Information management 10 29 42 14 5 0 0 40 19 26
2018 Information technology 15 34 30 15 6 0 0 49 21 32
2018 Policy 6 23 45 17 8 0 0 29 26 152
2018 Project management 7 31 39 16 8 0 0 38 24 13
2018 Other services to the public 35 29 36 0 0 0 0 64 0 12
2018 None of the above 14 21 45 12 8 0 0 35 20 48

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 10 18 11 34 28 0 0 62 27 20
2022 Communications or public affairs 1 26 45 22 6 0 0 28 27 70
2022 Access to information and privacy 12 18 50 11 8 0 0 19 31 25
2022 Security 10 20 40 13 17 0 0 30 30 35
2022 Administration and operations 11 23 38 15 12 0 0 28 34 125
2022 Human resources 9 24 46 13 8 0 0 21 33 55
2022 Financial management 18 17 43 14 7 0 0 21 36 25
2022 Information management 10 28 30 15 16 0 0 32 39 25
2022 Information technology 4 27 40 16 12 0 0 28 32 35
2022 Data sciences 0 27 28 35 10 0 0 45 27 20
2022 Policy 14 23 42 18 3 0 0 21 37 160
2022 Other services to the public 11 25 28 21 16 0 0 37 36 15
2022 None of the above 13 29 35 14 6 2 0 21 43 55
2020 Client contact centre 6 6 41 31 9 0 6 43 13 14
2020 Communications or public affairs 10 29 38 16 7 0 0 23 39 89
2020 Access to information and privacy 11 39 31 18 0 0 0 18 50 25
2020 Security 8 24 27 28 10 0 3 39 33 38
2020 Administration and operations 8 20 34 28 10 0 0 38 28 123
2020 Human resources 7 18 43 21 12 0 0 32 25 65
2020 Financial management 14 10 44 21 11 0 0 31 25 43
2020 Information management 0 10 44 22 24 0 0 46 10 28
2020 Information technology 10 20 46 17 7 0 0 24 30 41
2020 Data sciences 10 22 27 36 5 0 0 41 31 29
2020 Policy 16 20 46 16 2 0 0 18 36 162
2020 None of the above 23 19 39 11 5 0 2 17 43 56
2019 Client contact centre 0 17 48 28 0 0 7 30 19 12
2019 Communications or public affairs 3 16 42 25 14 0 0 39 19 102
2019 Access to information and privacy 3 13 34 41 9 0 0 50 16 31
2019 Security 5 28 32 25 8 0 2 34 33 43
2019 Legal services 6 35 41 18 0 0 0 18 41 17
2019 Administration and operations 5 15 39 29 11 0 0 41 20 123
2019 Human resources 9 24 43 15 9 0 0 24 33 59
2019 Financial management 2 17 37 29 15 0 0 44 19 43
2019 Information management 11 27 38 19 6 0 0 25 38 23
2019 Information technology 5 9 45 23 16 0 2 40 14 59
2019 Data sciences 9 26 20 45 0 0 0 45 35 11
2019 Policy 10 20 47 18 5 0 0 23 30 188
2019 Project management 0 33 34 18 16 0 0 34 33 12
2019 Other services to the public 0 8 63 15 13 0 0 28 8 12
2019 None of the above 8 29 27 32 4 0 0 37 37 64
2018 Communications or public affairs 5 15 36 32 12 0 0 44 20 75
2018 Access to information and privacy 5 20 57 10 9 0 0 18 25 21
2018 Security 21 11 38 30 0 0 0 30 32 37
2018 Legal services 0 38 62 0 0 0 0 0 38 13
2018 Administration and operations 8 19 41 21 11 0 0 32 27 88
2018 Human resources 10 26 33 18 13 0 0 31 36 54
2018 Financial management 11 28 19 32 9 0 0 41 40 24
2018 Information management 14 34 24 14 14 0 0 28 48 26
2018 Information technology 3 22 36 27 12 0 0 39 25 32
2018 Policy 14 24 42 17 4 0 0 20 38 150
2018 Project management 16 28 33 17 7 0 0 23 44 13
2018 Other services to the public 6 25 23 29 18 0 0 47 31 12
2018 None of the above 8 19 40 17 14 0 2 32 27 47
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Client contact centre 21 70 10 0 20
2022 Communications or public affairs 36 52 12 0 70
2022 Access to information and privacy 35 44 14 7 25
2022 Security 11 69 16 4 35
2022 Administration and operations 28 63 7 1 125
2022 Human resources 25 69 6 0 55
2022 Financial management 12 70 12 5 25
2022 Information management 18 71 8 4 25
2022 Information technology 20 65 15 0 35
2022 Data sciences 23 54 22 0 20
2022 Policy 22 62 15 1 160
2022 Other services to the public 26 64 10 0 15
2022 None of the above 29 58 13 0 55
2020 Client contact centre 6 83 6 6 15
2020 Communications or public affairs 26 50 23 1 89
2020 Access to information and privacy 26 58 12 4 25
2020 Security 25 53 21 0 38
2020 Administration and operations 34 49 16 0 123
2020 Human resources 30 58 11 2 65
2020 Financial management 16 56 25 3 43
2020 Information management 23 56 16 5 28
2020 Information technology 20 48 27 5 41
2020 Data sciences 19 53 29 0 29
2020 Policy 28 49 21 2 162
2020 Project management 39 53 8 0 10
2020 None of the above 18 62 20 0 56

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 25 75 25
2022 Access to information and privacy 83 17 10
2022 Administration and operations 27 73 35
2022 Human resources 45 55 15
2022 Policy 31 69 35
2022 None of the above 50 50 15
2020 Communications or public affairs 31 69 23
2020 Security 50 50 10
2020 Administration and operations 34 66 42
2020 Human resources 56 44 19
2020 Policy 36 64 44
2020 None of the above 67 33 10

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 12 10 0 7 0 28 75 10 20
2022 Communications or public affairs 36 25 8 9 7 0 15 72 19 65
2022 Access to information and privacy 53 13 0 2 0 8 23 96 4 25
2022 Security 47 12 3 11 0 4 24 81 15 35
2022 Administration and operations 43 19 13 2 5 1 15 75 9 125
2022 Human resources 48 18 14 4 2 1 12 77 7 55
2022 Financial management 44 19 9 3 0 6 19 84 4 25
2022 Information management 34 30 15 0 7 7 7 75 8 25
2022 Information technology 35 17 12 9 5 2 20 68 18 35
2022 Data sciences 43 14 5 5 9 4 19 74 19 20
2022 Policy 48 23 10 2 6 1 10 79 10 160
2022 Other services to the public 20 17 6 0 0 0 57 86 0 15
2022 None of the above 42 13 10 8 6 9 12 70 17 55
2020 Client contact centre 43 31 14 6 0 0 6 78 7 15
2020 Communications or public affairs 44 16 15 5 8 4 8 69 15 89
2020 Access to information and privacy 49 9 15 8 4 0 16 69 13 25
2020 Security 34 31 11 5 10 0 8 71 17 38
2020 Administration and operations 46 20 9 9 6 2 9 74 16 122
2020 Human resources 47 20 14 10 2 0 7 72 13 65
2020 Financial management 42 20 10 0 8 0 19 77 10 43
2020 Information management 47 16 13 7 3 7 8 73 12 28
2020 Information technology 33 27 10 7 10 0 12 68 20 41
2020 Data sciences 61 12 8 3 3 7 7 83 8 29
2020 Policy 47 20 12 6 3 0 11 75 11 162
2020 Project management 51 10 18 10 12 0 0 61 21 10
2020 None of the above 43 12 15 12 13 0 5 58 26 56
2019 Client contact centre 59 13 11 0 7 0 11 81 8 12
2019 Communications or public affairs 37 22 22 4 5 0 10 64 11 104
2019 Access to information and privacy 38 19 11 6 13 4 10 65 21 31
2019 Security 40 18 16 13 2 0 10 65 17 44
2019 Legal services 12 18 24 0 41 0 6 31 44 17
2019 Administration and operations 43 25 11 7 9 2 3 71 17 124
2019 Human resources 38 13 17 21 7 0 3 53 29 60
2019 Financial management 55 20 14 4 4 0 3 77 9 42
2019 Information management 40 21 11 11 11 0 6 65 23 23
2019 Information technology 56 13 16 2 10 0 3 72 12 57
2019 Data sciences 54 0 20 17 9 0 0 54 26 11
2019 Policy 43 26 13 7 5 2 4 73 12 188
2019 Project management 49 0 16 9 26 0 0 49 35 12
2019 Other services to the public 38 15 15 15 0 0 17 64 18 12
2019 None of the above 41 23 5 5 12 1 12 74 20 63
2018 Communications or public affairs 39 20 22 7 6 0 6 63 14 79
2018 Access to information and privacy 48 28 5 9 5 0 5 80 15 21
2018 Security 38 11 29 8 7 0 7 52 16 37
2018 Legal services 47 23 8 8 14 0 0 70 22 13
2018 Administration and operations 36 20 19 8 9 2 5 61 19 93
2018 Human resources 37 23 18 14 6 0 2 62 20 53
2018 Financial management 47 27 11 5 5 0 5 77 11 25
2018 Information management 37 21 8 18 7 0 9 63 28 26
2018 Information technology 55 19 20 0 6 0 0 74 6 32
2018 Policy 49 21 12 5 6 1 8 75 12 150
2018 Project management 39 18 9 26 9 0 0 57 34 12
2018 Other services to the public 83 11 6 0 0 0 0 94 0 13
2018 None of the above 50 14 8 5 11 2 11 73 18 48

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Communications or public affairs 13 15 4 17 37 0 15 32 63 25
2022 Access to information and privacy 27 16 17 7 23 9 0 48 33 10
2022 Administration and operations 13 15 11 19 26 5 10 33 54 35
2022 Human resources 17 27 19 14 18 6 0 46 34 15
2022 Policy 2 23 8 30 31 2 4 27 65 35
2022 None of the above 11 12 29 12 29 0 7 25 44 15
2020 Communications or public affairs 5 28 13 27 18 10 0 36 50 22
2020 Security 30 20 0 10 40 0 0 50 50 10
2020 Administration and operations 19 23 21 18 11 0 7 45 32 42
2020 Human resources 57 10 5 16 13 0 0 66 28 19
2020 Policy 11 11 22 27 20 2 7 24 51 45
2020 None of the above 16 34 21 0 29 0 0 50 29 10

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Communications or public affairs 6 20 11 8 43 0 12 29 58 25
2022 Access to information and privacy 11 51 0 11 17 9 0 69 31 10
2022 Administration and operations 3 15 7 19 43 8 5 21 71 35
2022 Human resources 5 37 29 12 18 0 0 41 29 15
2022 Policy 0 20 3 43 27 2 6 21 76 35
2022 None of the above 17 11 18 26 27 0 0 28 53 15
2020 Communications or public affairs 5 0 19 42 30 0 5 5 76 23
2020 Security 0 30 10 10 50 0 0 30 60 10
2020 Administration and operations 15 14 25 16 26 2 2 30 44 42
2020 Human resources 31 9 16 21 23 0 0 40 44 19
2020 Policy 4 5 21 29 40 0 2 9 70 45
2020 None of the above 0 38 9 17 27 0 9 42 49 10
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