2022 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 36 12 8 2 0 0 78 10 115
2022 Does not provide services to public 41 37 11 8 3 0 0 77 12 1625
2020 Provides services to public 54 30 9 4 3 1 0 85 6 144
2020 Does not provide services to public 41 38 10 8 3 0 0 79 11 1684
2019 Provides services to public 45 37 7 7 3 0 1 82 11 169
2019 Does not provide services to public 43 38 9 7 3 0 0 81 10 1613
2018 Provides services to public 37 49 7 5 1 0 0 86 6 97
2018 Does not provide services to public 38 41 10 8 4 0 0 79 11 1268

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 33 11 8 4 0 1 77 11 115
2022 Does not provide services to public 45 34 9 7 5 0 0 79 12 1625
2020 Provides services to public 53 29 10 4 4 0 0 82 8 143
2020 Does not provide services to public 43 34 10 8 5 0 0 77 13 1674
2019 Provides services to public 42 40 9 5 4 0 1 83 8 170
2019 Does not provide services to public 44 33 9 9 5 0 0 77 14 1612
2018 Provides services to public 40 36 13 9 3 0 0 75 12 96
2018 Does not provide services to public 39 36 10 9 6 0 0 75 15 1267

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 28 10 4 0 0 1 85 4 115
2022 Does not provide services to public 51 33 10 4 2 0 0 85 5 1625
2020 Provides services to public 66 26 6 1 1 0 0 92 2 143
2020 Does not provide services to public 53 33 9 4 1 0 0 86 5 1666
2019 Provides services to public 56 33 6 2 2 0 1 90 4 169
2019 Does not provide services to public 53 33 9 3 1 0 0 86 5 1599
2018 Provides services to public 60 32 4 2 1 0 0 92 3 97
2018 Does not provide services to public 51 35 9 3 2 0 0 86 5 1259

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 30 9 6 2 0 0 84 8 115
2022 Does not provide services to public 45 35 11 6 3 0 0 80 9 1625
2020 Provides services to public 55 36 6 1 2 0 0 91 3 143
2020 Does not provide services to public 46 36 10 6 2 0 0 82 8 1679
2019 Provides services to public 52 34 5 5 3 0 1 87 8 170
2019 Does not provide services to public 48 35 9 6 2 0 0 83 9 1614
2018 Provides services to public 48 42 4 6 0 0 0 90 6 97
2018 Does not provide services to public 42 37 11 6 4 0 0 79 10 1265

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 33 11 3 4 0 0 82 7 115
2022 Does not provide services to public 42 31 12 8 7 1 0 73 15 1630
2020 Provides services to public 51 38 7 3 1 0 0 89 4 144
2020 Does not provide services to public 47 31 11 6 3 0 0 79 10 1673
2019 Provides services to public 53 30 9 4 3 0 1 83 8 168
2019 Does not provide services to public 47 31 10 7 4 1 0 79 11 1614
2018 Provides services to public 53 30 13 3 1 0 0 83 4 95
2018 Does not provide services to public 47 29 13 7 4 1 0 76 11 1262

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 32 10 6 3 0 0 81 9 115
2022 Does not provide services to public 40 34 11 10 5 0 0 74 15 1630
2020 Provides services to public 49 43 5 2 2 0 0 92 3 144
2020 Does not provide services to public 47 33 10 7 3 0 0 80 10 1671
2019 Provides services to public 51 33 9 4 3 0 1 84 7 170
2019 Does not provide services to public 46 33 10 7 3 0 0 79 10 1605
2018 Provides services to public 50 34 11 3 1 1 0 85 4 96
2018 Does not provide services to public 45 32 12 7 4 0 0 77 11 1255

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 29 14 6 7 6 1 71 14 115
2022 Does not provide services to public 33 25 16 12 8 5 1 61 21 1630
2020 Provides services to public 47 25 17 6 2 3 0 74 8 143
2020 Does not provide services to public 39 25 17 9 5 3 1 66 15 1680
2019 Provides services to public 45 24 15 7 5 2 2 72 12 168
2019 Does not provide services to public 38 25 17 10 6 3 1 65 16 1619
2018 Provides services to public 43 22 22 8 3 2 0 66 11 96
2018 Does not provide services to public 37 25 15 12 8 3 0 64 20 1268
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 19 12 3 0 2 7 83 4 115
2022 Does not provide services to public 63 23 7 2 1 1 3 89 4 1630
2020 Provides services to public 62 21 7 3 2 1 4 88 5 144
2020 Does not provide services to public 65 22 8 2 2 1 1 88 4 1680
2019 Provides services to public 56 23 15 1 2 1 2 81 3 170
2019 Does not provide services to public 63 21 8 3 2 1 1 86 6 1620

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 25 6 5 2 2 0 88 7 115
2022 Does not provide services to public 59 24 7 5 3 1 1 85 9 1625
2020 Provides services to public 68 19 7 3 2 0 0 87 6 144
2020 Does not provide services to public 57 28 6 5 3 0 0 85 9 1682
2019 Provides services to public 52 24 14 5 2 2 1 78 8 169
2019 Does not provide services to public 53 28 8 7 4 1 0 82 11 1616
2018 Provides services to public 46 32 9 10 2 0 1 79 12 96
2018 Does not provide services to public 49 29 9 7 5 1 0 79 12 1254

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 23 5 5 4 1 0 86 9 115
2022 Does not provide services to public 62 23 7 5 3 0 0 85 8 1630
2020 Provides services to public 73 19 4 3 1 1 0 92 4 144
2020 Does not provide services to public 63 23 6 5 3 0 0 86 8 1686
2019 Provides services to public 54 26 8 6 5 0 1 80 11 169
2019 Does not provide services to public 58 25 6 7 4 0 0 83 11 1616
2018 Provides services to public 49 36 6 4 4 0 1 86 8 96
2018 Does not provide services to public 52 25 11 7 5 1 0 77 12 1256

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 36 9 3 4 7 0 84 7 115
2022 Does not provide services to public 41 30 10 7 5 6 0 76 13 1625
2020 Provides services to public 50 33 5 7 1 4 0 86 8 144
2020 Does not provide services to public 45 30 10 6 3 6 0 79 10 1686
2019 Provides services to public 37 34 16 4 4 5 1 75 8 170
2019 Does not provide services to public 40 34 9 7 5 5 0 78 12 1611
2018 Provides services to public 30 41 16 7 3 2 0 73 11 96
2018 Does not provide services to public 34 35 12 9 4 5 0 73 14 1270

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 35 14 4 5 2 0 76 10 115
2022 Does not provide services to public 34 32 13 11 8 2 0 67 20 1625
2020 Provides services to public 44 38 10 6 1 1 0 83 7 143
2020 Does not provide services to public 41 34 10 8 5 2 0 77 13 1676
2019 Provides services to public 34 39 13 5 4 4 1 77 10 169
2019 Does not provide services to public 37 36 12 8 6 2 0 74 14 1608
2018 Provides services to public 29 39 17 10 4 1 0 69 14 97
2018 Does not provide services to public 33 35 13 10 6 2 0 70 16 1269

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 33 17 10 8 2 0 64 19 115
2022 Does not provide services to public 24 32 15 15 9 5 0 59 25 1625
2020 Provides services to public 34 35 13 14 1 3 0 71 16 144
2020 Does not provide services to public 29 34 15 12 7 3 0 65 19 1680
2019 Provides services to public 28 35 20 8 5 4 1 66 13 169
2019 Does not provide services to public 26 35 15 13 7 5 0 63 21 1610
2018 Provides services to public 24 38 20 12 4 2 0 63 16 97
2018 Does not provide services to public 22 36 15 15 7 5 0 61 23 1268

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 34 11 14 8 2 0 66 22 115
2022 Does not provide services to public 25 32 13 16 12 2 0 58 29 1625
2020 Provides services to public 36 39 10 12 3 0 0 75 15 144
2020 Does not provide services to public 28 34 17 12 7 2 0 64 19 1686
2019 Provides services to public 27 34 20 9 7 2 1 63 16 170
2019 Does not provide services to public 23 36 15 15 8 2 0 61 23 1612
2018 Provides services to public 23 34 18 17 7 1 0 57 24 97
2018 Does not provide services to public 22 35 15 17 9 2 0 58 27 1272
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 28 7 6 4 1 2 81 11 115
2022 Does not provide services to public 43 33 10 9 5 0 0 76 14 1630
2020 Provides services to public 47 37 9 5 2 0 0 84 7 143
2020 Does not provide services to public 41 35 11 9 4 0 0 76 13 1683
2019 Provides services to public 38 35 16 7 2 1 1 74 9 170
2019 Does not provide services to public 39 35 11 10 5 0 0 74 15 1615
2018 Provides services to public 30 39 15 14 3 0 0 68 17 95
2018 Does not provide services to public 35 35 14 9 7 1 0 70 16 1271

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 42 4 3 5 1 0 87 9 115
2022 Does not provide services to public 38 40 7 10 4 0 0 78 14 1625
2020 Provides services to public 47 38 6 7 2 0 0 85 9 143
2020 Does not provide services to public 37 40 10 10 4 0 0 77 14 1670
2019 Provides services to public 34 42 12 8 2 0 1 78 11 168
2019 Does not provide services to public 34 38 9 13 5 0 0 72 18 1611
2018 Provides services to public 32 42 12 9 4 0 0 74 14 97
2018 Does not provide services to public 31 39 13 11 6 0 0 70 17 1270

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 28 10 3 3 1 0 84 6 115
2022 Does not provide services to public 52 29 8 7 4 1 0 81 11 1630
2020 Provides services to public 66 22 6 3 3 0 0 88 6 143
2020 Does not provide services to public 50 30 8 7 4 0 0 81 11 1680
2019 Provides services to public 48 23 17 5 4 1 1 73 9 170
2019 Does not provide services to public 47 29 10 7 5 1 1 77 13 1613
2018 Provides services to public 44 40 8 5 2 0 1 84 7 95
2018 Does not provide services to public 44 30 11 9 5 1 0 75 13 1257

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 35 14 7 5 0 1 75 11 115
2022 Does not provide services to public 34 37 13 10 5 0 1 72 14 1630
2020 Provides services to public 42 28 12 12 4 0 1 72 16 144
2020 Does not provide services to public 33 38 14 11 4 0 1 71 15 1677
2019 Provides services to public 29 45 8 11 4 0 2 77 15 167
2019 Does not provide services to public 33 39 12 11 4 0 1 72 15 1610
2018 Provides services to public 28 43 11 14 4 1 0 72 18 97
2018 Does not provide services to public 27 43 13 12 4 1 1 70 17 1273

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 28 7 2 3 1 2 88 5 115
2022 Does not provide services to public 61 20 9 4 3 2 1 83 8 1625
2020 Provides services to public 70 13 10 3 1 2 1 86 4 144
2020 Does not provide services to public 56 21 11 5 3 2 1 80 9 1677

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 34 16 5 3 3 0 75 8 115
2022 Does not provide services to public 29 37 14 10 7 4 0 68 17 1625
2020 Provides services to public 40 38 12 7 2 1 0 79 9 142
2020 Does not provide services to public 31 34 16 10 6 4 0 68 16 1684
2019 Provides services to public 27 38 17 10 5 2 1 68 15 167
2019 Does not provide services to public 32 32 15 10 7 3 0 67 17 1610
2018 Provides services to public 32 33 17 15 3 1 0 66 17 97
2018 Does not provide services to public 29 34 15 12 8 3 0 65 20 1265

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 21 10 3 5 1 5 81 9 115
2022 Does not provide services to public 44 25 14 5 6 1 4 73 12 1630
2020 Provides services to public 56 22 9 4 4 0 4 82 9 144
2020 Does not provide services to public 49 22 15 7 5 1 3 73 12 1684
2019 Provides services to public 54 25 8 5 3 1 4 83 8 169
2019 Does not provide services to public 52 23 12 6 4 0 3 78 10 1612

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 15 12 5 6 0 7 76 11 115
2022 Does not provide services to public 53 21 12 5 3 2 4 78 9 1625
2020 Provides services to public 50 22 17 5 4 1 2 74 9 143
2020 Does not provide services to public 53 22 13 6 3 1 2 77 10 1685
2019 Provides services to public 54 21 14 6 2 0 2 77 8 168
2019 Does not provide services to public 57 21 11 4 2 1 3 82 7 1606

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 7 5 3 5 0 8 86 8 115
2022 Does not provide services to public 72 8 4 2 3 5 6 90 5 1625
2020 Provides services to public 81 7 3 1 2 3 3 94 2 143
2020 Does not provide services to public 78 7 4 2 2 3 3 91 4 1679
2019 Provides services to public 76 9 5 2 3 3 2 89 6 168
2019 Does not provide services to public 79 7 4 2 2 2 4 91 5 1605

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 9 3 2 2 1 13 92 4 115
2022 Does not provide services to public 71 8 5 2 2 2 11 90 5 1625
2020 Provides services to public 75 9 3 2 1 1 9 94 3 144
2020 Does not provide services to public 78 7 4 1 1 1 7 93 3 1681
2019 Provides services to public 82 7 2 1 1 1 7 96 2 168
2019 Does not provide services to public 83 4 2 1 1 1 8 96 2 1605

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 33 10 7 11 6 1 70 19 115
2022 Does not provide services to public 24 35 11 12 12 4 2 63 26 1625
2020 Provides services to public 36 31 15 11 7 0 0 68 17 144
2020 Does not provide services to public 27 29 14 14 10 4 3 59 26 1684
2019 Provides services to public 30 34 9 17 6 1 3 66 24 170
2019 Does not provide services to public 27 28 13 14 11 4 3 59 26 1618
2018 Provides services to public 34 22 17 17 8 1 1 56 26 96
2018 Does not provide services to public 25 30 14 13 14 3 1 57 28 1260

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 35 9 4 4 0 1 82 8 115
2022 Does not provide services to public 43 36 8 8 5 0 0 79 13 1620
2020 Provides services to public 49 38 10 3 2 0 0 86 4 143
2020 Does not provide services to public 43 36 8 9 4 0 0 79 12 1680
2019 Provides services to public 45 34 11 6 2 0 1 80 9 170
2019 Does not provide services to public 41 36 10 8 4 0 0 77 12 1601
2018 Provides services to public 35 44 12 7 3 0 0 78 10 97
2018 Does not provide services to public 39 38 9 9 5 0 0 77 14 1259

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 27 7 6 4 0 0 82 11 115
2022 Does not provide services to public 48 33 9 7 4 0 0 81 11 1625
2020 Provides services to public 54 32 11 1 2 0 0 86 3 143
2020 Does not provide services to public 46 32 11 7 4 0 0 79 11 1682
2019 Provides services to public 47 34 8 6 3 0 1 82 9 169
2019 Does not provide services to public 45 31 14 6 4 0 0 76 10 1610
2018 Provides services to public 48 36 10 3 3 0 0 84 6 97
2018 Does not provide services to public 42 34 11 8 5 1 0 76 13 1257

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 28 7 8 2 0 0 83 10 115
2022 Does not provide services to public 46 34 9 7 4 0 0 80 11 1625
2020 Provides services to public 48 39 7 4 2 0 0 87 5 142
2020 Does not provide services to public 40 38 9 9 3 0 0 78 12 1678
2019 Provides services to public 48 33 12 4 2 0 1 82 6 167
2019 Does not provide services to public 40 38 9 8 3 0 1 79 12 1590
2018 Provides services to public 42 37 8 8 5 0 0 79 13 97
2018 Does not provide services to public 38 37 11 9 4 0 0 75 14 1261

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 39 14 3 3 5 1 78 7 115
2022 Does not provide services to public 30 42 12 8 5 3 0 74 13 1625
2020 Provides services to public 39 43 8 4 2 1 2 85 6 144
2020 Does not provide services to public 32 43 13 7 2 3 0 77 9 1681
2019 Provides services to public 36 42 12 7 2 1 1 79 9 169
2019 Does not provide services to public 30 42 15 6 4 3 0 74 10 1613
2018 Provides services to public 38 31 20 4 2 4 0 72 6 97
2018 Does not provide services to public 30 39 16 7 5 3 0 71 12 1268

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 25 13 5 3 1 1 78 9 115
2022 Does not provide services to public 48 30 9 8 5 0 0 78 13 1630
2020 Provides services to public 56 30 5 6 3 0 0 86 9 144
2020 Does not provide services to public 45 30 9 10 6 0 0 75 16 1677
2019 Provides services to public 52 32 6 7 2 0 1 84 10 169
2019 Does not provide services to public 51 29 7 8 4 0 0 80 13 1610
2018 Provides services to public 51 37 5 3 4 0 0 88 7 97
2018 Does not provide services to public 47 32 8 8 4 0 0 79 12 1274

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 35 23 11 1 0 0 65 12 115
2022 Does not provide services to public 32 34 18 10 6 0 0 66 16 1625
2020 Provides services to public 36 29 19 8 7 0 1 65 16 140
2020 Does not provide services to public 27 29 21 12 9 0 0 57 22 1677
2019 Provides services to public 37 33 21 5 2 1 1 71 7 169
2019 Does not provide services to public 31 31 21 10 7 0 0 62 17 1611
2018 Provides services to public 27 42 17 8 6 0 0 69 14 97
2018 Does not provide services to public 27 32 21 13 7 0 0 59 20 1275

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 20 4 4 2 1 3 90 6 115
2022 Does not provide services to public 74 18 3 2 1 1 1 94 3 1625

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 39 26 35 115
2022 Does not provide services to public 45 22 33 1625
2020 Provides services to public 26 38 36 144
2020 Does not provide services to public 39 27 34 1688
2019 Provides services to public 32 30 38 170
2019 Does not provide services to public 44 22 34 1618
2018 Provides services to public 29 30 40 97
2018 Does not provide services to public 46 22 31 1276

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 4 28 40 4 6 18 45
2022 Does not provide services to public 7 26 47 4 7 10 720
2020 Provides services to public 3 19 44 8 11 16 37
2020 Does not provide services to public 7 27 51 3 5 7 666
2019 Provides services to public 8 28 35 7 13 9 54
2019 Does not provide services to public 7 23 53 3 7 7 711
2018 Provides services to public 14 36 40 2 8 0 29
2018 Does not provide services to public 8 28 47 4 5 7 598
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 34 5 3 2 0 0 90 5 115
2022 Does not provide services to public 53 34 6 4 2 0 0 87 7 1625
2020 Provides services to public 59 35 2 3 1 0 0 94 4 142
2020 Does not provide services to public 53 34 6 5 2 0 0 87 8 1681
2019 Provides services to public 52 35 8 3 1 0 1 88 4 169
2019 Does not provide services to public 51 33 7 6 2 0 0 85 8 1604
2018 Provides services to public 48 42 7 1 2 0 0 90 3 96
2018 Does not provide services to public 52 36 6 4 2 0 0 89 6 1268

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 35 16 5 5 1 0 73 11 115
2022 Does not provide services to public 25 42 14 12 5 2 0 68 17 1625
2020 Provides services to public 37 47 10 5 0 0 0 84 5 144
2020 Does not provide services to public 32 43 13 8 3 1 0 76 11 1682
2019 Provides services to public 35 41 14 7 1 1 1 78 8 169
2019 Does not provide services to public 30 44 15 7 2 1 0 75 10 1616
2018 Provides services to public 30 44 17 8 2 0 0 73 10 97
2018 Does not provide services to public 28 44 15 8 3 1 0 73 11 1267

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 24 33 23 9 0 3 33 33 115
2022 Does not provide services to public 9 26 37 18 8 0 2 26 36 1625
2020 Provides services to public 9 23 31 21 14 1 1 36 33 144
2020 Does not provide services to public 11 24 37 20 7 0 1 27 36 1680
2019 Provides services to public 9 25 33 24 6 2 1 31 35 169
2019 Does not provide services to public 12 24 35 19 8 1 1 28 36 1612
2018 Provides services to public 14 30 36 10 8 0 2 18 45 97
2018 Does not provide services to public 11 28 36 18 5 1 1 24 39 1270

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 27 28 20 12 0 4 34 38 115
2022 Does not provide services to public 15 22 33 19 9 1 2 29 37 1625
2020 Provides services to public 8 27 25 26 11 0 3 38 36 144
2020 Does not provide services to public 13 22 30 22 10 1 1 33 37 1675
2019 Provides services to public 9 28 26 19 14 1 2 34 38 169
2019 Does not provide services to public 16 20 30 21 11 1 1 33 36 1614
2018 Provides services to public 10 26 27 20 13 1 3 34 37 97
2018 Does not provide services to public 18 21 31 19 9 1 2 28 40 1265

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 17 30 24 20 0 2 45 25 115
2022 Does not provide services to public 10 19 35 22 12 0 1 34 30 1625
2020 Provides services to public 7 20 27 26 17 0 3 45 28 143
2020 Does not provide services to public 13 23 33 21 9 1 1 30 36 1673
2019 Provides services to public 9 18 30 26 15 1 1 42 27 168
2019 Does not provide services to public 13 21 33 21 10 1 1 31 35 1616
2018 Provides services to public 10 21 31 22 14 1 2 36 31 96
2018 Does not provide services to public 13 23 37 18 6 1 1 25 37 1255

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 19 23 21 18 1 4 41 35 115
2022 Does not provide services to public 17 22 25 18 13 1 3 33 41 1620
2020 Provides services to public 16 21 24 22 16 1 1 38 37 144
2020 Does not provide services to public 17 21 28 20 10 2 2 31 40 1678
2019 Provides services to public 11 18 25 27 13 2 4 42 31 170
2019 Does not provide services to public 15 22 26 19 13 2 3 34 39 1611
2018 Provides services to public 18 28 23 19 11 1 1 30 47 97
2018 Does not provide services to public 18 26 26 18 7 2 2 26 46 1266

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 9 27 26 22 3 1 50 22 115
2022 Does not provide services to public 11 20 28 21 13 3 4 37 34 1625
2020 Provides services to public 7 13 20 28 26 4 2 57 21 142
2020 Does not provide services to public 8 15 26 30 15 3 2 48 24 1674
2019 Provides services to public 16 15 26 23 16 2 2 41 32 168
2019 Does not provide services to public 12 16 28 23 16 3 2 41 30 1611
2018 Provides services to public 13 31 23 16 15 2 1 31 45 95
2018 Does not provide services to public 13 22 30 22 8 2 2 31 37 1260

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 17 32 24 17 1 3 42 24 115
2022 Does not provide services to public 13 22 32 18 10 2 2 30 37 1625
2020 Provides services to public 5 20 26 27 17 3 2 46 26 143
2020 Does not provide services to public 11 19 33 22 11 2 1 35 31 1674
2019 Provides services to public 9 21 32 18 16 2 1 36 32 168
2019 Does not provide services to public 13 20 34 19 11 1 1 31 35 1611
2018 Provides services to public 6 27 31 17 14 3 2 33 35 97
2018 Does not provide services to public 14 25 33 17 6 2 1 25 41 1262

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 2 12 35 29 17 1 4 48 15 115
2022 Does not provide services to public 5 11 34 28 20 0 2 49 16 1625
2020 Provides services to public 9 18 32 24 17 0 0 41 27 144
2020 Does not provide services to public 6 15 38 28 12 0 0 41 21 1682
2019 Provides services to public 11 25 32 18 13 1 1 31 36 169
2019 Does not provide services to public 14 28 33 16 9 0 0 24 42 1614

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 33 17 14 5 4 0 62 20 115
2022 Does not provide services to public 16 31 18 20 12 3 0 48 34 1625
2020 Provides services to public 34 44 11 9 0 2 0 80 9 142
2020 Does not provide services to public 23 39 18 12 5 3 0 64 17 1673
2019 Provides services to public 25 35 22 11 3 3 1 63 14 169
2019 Does not provide services to public 20 37 19 15 4 5 1 60 20 1607

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 21 3 5 4 0 1 88 8 115
2022 Does not provide services to public 63 23 4 6 3 1 0 87 8 1625
2020 Provides services to public 59 24 8 5 3 0 1 83 8 143
2020 Does not provide services to public 56 25 7 7 4 1 0 82 11 1675
2019 Provides services to public 49 32 8 6 4 0 1 82 10 168
2019 Does not provide services to public 54 28 7 7 4 1 0 83 11 1615
2018 Provides services to public 44 39 6 9 1 0 0 83 10 96
2018 Does not provide services to public 47 28 8 9 6 1 0 76 16 1273

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 25 5 3 2 0 0 90 5 115
2022 Does not provide services to public 69 23 3 4 1 0 0 92 5 1625
2020 Provides services to public 70 22 3 3 1 0 1 93 4 143
2020 Does not provide services to public 65 25 4 4 1 0 0 90 6 1665
2019 Provides services to public 55 30 8 4 2 0 1 86 6 169
2019 Does not provide services to public 61 26 5 5 2 0 0 88 7 1617
2018 Provides services to public 50 43 4 3 0 0 0 93 3 97
2018 Does not provide services to public 53 32 6 5 3 0 0 86 8 1271

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 32 6 1 2 1 0 91 3 115
2022 Does not provide services to public 60 29 5 3 2 1 0 90 5 1625
2020 Provides services to public 61 28 6 1 2 1 1 90 4 143
2020 Does not provide services to public 57 30 8 4 2 0 0 87 5 1672
2019 Provides services to public 48 37 7 4 2 1 1 87 6 168
2019 Does not provide services to public 54 33 7 4 2 1 0 87 6 1612
2018 Provides services to public 40 44 11 5 0 0 0 84 5 97
2018 Does not provide services to public 48 37 8 4 2 1 0 85 7 1270

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 35 8 3 2 3 0 86 6 115
2022 Does not provide services to public 39 36 8 8 6 2 0 77 14 1630
2020 Provides services to public 57 30 7 4 1 1 0 89 4 143
2020 Does not provide services to public 42 38 9 7 3 2 0 81 9 1679
2019 Provides services to public 49 33 9 4 3 1 1 83 8 167
2019 Does not provide services to public 43 36 11 6 2 2 0 81 9 1606
2018 Provides services to public 55 36 6 2 1 0 0 92 3 96
2018 Does not provide services to public 47 35 9 4 3 2 0 83 7 1263

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 32 8 6 3 7 0 82 9 115
2022 Does not provide services to public 40 35 10 6 3 6 0 79 10 1625
2020 Provides services to public 53 31 9 3 2 3 0 86 4 144
2020 Does not provide services to public 45 32 12 5 2 4 0 80 7 1676
2019 Provides services to public 49 31 12 4 2 2 1 82 5 170
2019 Does not provide services to public 50 31 10 3 2 4 0 84 5 1611
2018 Provides services to public 59 28 12 1 1 0 0 86 2 96
2018 Does not provide services to public 49 32 11 3 2 3 0 84 5 1264

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 29 4 5 3 1 0 88 8 115
2022 Does not provide services to public 52 32 6 6 3 1 0 85 9 1630
2020 Provides services to public 64 29 5 2 0 0 0 93 2 144
2020 Does not provide services to public 60 28 6 3 2 0 0 89 5 1678
2019 Provides services to public 60 30 4 3 2 0 1 90 5 168
2019 Does not provide services to public 57 30 6 3 2 1 0 88 5 1615
2018 Provides services to public 57 38 4 0 1 0 0 95 1 96
2018 Does not provide services to public 55 31 7 4 3 0 0 87 6 1266

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 22 8 3 7 5 8 80 11 115
2022 Does not provide services to public 49 25 7 6 3 5 4 83 10 1625

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 23 6 5 5 5 8 82 11 115
2022 Does not provide services to public 47 25 8 6 4 5 5 80 11 1625

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 25 20 6 2 13 2 68 9 115
2022 Does not provide services to public 30 27 22 5 2 13 1 66 8 1625
2020 Provides services to public 48 33 10 5 2 3 0 83 7 143
2020 Does not provide services to public 42 32 14 5 2 5 0 78 7 1686

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 31 9 3 4 5 4 82 8 115
2022 Does not provide services to public 43 31 7 5 4 5 3 81 10 1625
2020 Provides services to public 61 19 10 6 1 3 1 82 7 144
2020 Does not provide services to public 50 27 8 5 3 4 2 82 9 1677

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 17 12 5 5 35 10 60 18 115
2022 Does not provide services to public 11 18 20 5 3 39 4 51 14 1625

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Does not provide services to public 4 5 10 16 42 21 3 11 76 40

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 21 11 6 5 5 6 75 13 115
2022 Does not provide services to public 34 27 12 6 4 9 8 74 12 1625
2020 Provides services to public 40 33 11 5 3 3 6 79 9 143
2020 Does not provide services to public 31 29 15 7 5 7 6 70 13 1677
2019 Provides services to public 33 33 15 5 5 5 4 72 11 168
2019 Does not provide services to public 38 27 11 8 5 7 5 73 14 1613
2018 Provides services to public 26 42 15 9 2 5 1 72 11 97
2018 Does not provide services to public 30 29 14 9 7 7 4 66 18 1275

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 34 6 7 6 3 1 81 13 115
2022 Does not provide services to public 33 35 12 10 4 4 2 72 15 1625
2020 Provides services to public 49 30 8 8 2 3 1 82 10 144
2020 Does not provide services to public 42 34 10 6 3 2 2 79 10 1683
2019 Provides services to public 40 33 11 9 3 3 2 76 12 169
2019 Does not provide services to public 43 33 10 6 3 3 1 80 10 1614
2018 Provides services to public 40 37 10 7 6 0 0 77 13 97
2018 Does not provide services to public 44 34 9 6 4 2 1 80 10 1266

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 35 11 4 4 3 0 81 8 115
2022 Does not provide services to public 31 38 17 6 4 3 0 72 11 1625
2020 Provides services to public 50 32 14 3 0 1 0 83 3 142
2020 Does not provide services to public 40 36 14 5 2 2 0 78 7 1676
2019 Provides services to public 40 37 13 4 5 1 1 78 9 166
2019 Does not provide services to public 39 36 14 5 3 2 0 77 8 1613
2018 Provides services to public 40 44 7 6 1 2 0 86 7 94
2018 Does not provide services to public 38 38 15 5 3 1 0 77 8 1267

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 22 16 9 11 12 5 56 25 115
2022 Does not provide services to public 20 20 18 12 11 16 4 49 28 1630
2020 Provides services to public 38 22 18 9 5 6 2 66 15 144
2020 Does not provide services to public 24 22 17 11 8 14 4 56 23 1678
2019 Provides services to public 27 23 21 12 6 6 5 56 21 168
2019 Does not provide services to public 22 20 19 11 11 12 4 51 27 1619
2018 Provides services to public 26 18 20 11 11 11 4 52 25 97
2018 Does not provide services to public 20 21 18 12 13 13 3 49 29 1270

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 43 4 4 2 0 0 91 5 115
2022 Does not provide services to public 45 42 2 7 3 0 0 88 10 1630
2020 Provides services to public 44 39 7 9 2 0 0 82 10 144
2020 Does not provide services to public 35 46 5 12 2 0 0 81 14 1686

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 32 9 6 1 0 0 85 7 115
2022 Does not provide services to public 42 34 8 10 5 0 1 77 15 1625
2020 Provides services to public 41 29 13 14 3 0 0 70 17 144
2020 Does not provide services to public 30 39 11 14 4 0 1 70 18 1680
2019 Provides services to public 57 30 2 5 4 0 1 88 9 169
2019 Does not provide services to public 44 31 6 12 7 0 0 75 19 1614

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 40 5 7 2 1 0 86 9 115
2022 Does not provide services to public 47 32 10 7 4 1 1 80 11 1625
2020 Provides services to public 51 27 12 8 3 0 0 78 10 142
2020 Does not provide services to public 42 35 10 9 3 0 1 78 12 1673
2019 Provides services to public 55 36 3 5 1 0 1 91 6 168
2019 Does not provide services to public 54 32 7 4 2 1 0 87 6 1601

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 78 13 2 4 2 0 0 92 6 115
2022 Does not provide services to public 78 16 2 2 1 1 0 94 3 1625
2020 Provides services to public 77 15 1 6 1 0 0 93 6 144
2020 Does not provide services to public 78 15 3 2 1 1 0 94 3 1680

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 83 12 0 1 4 0 0 95 5 115
2022 Does not provide services to public 86 8 2 2 1 0 0 95 3 1625
2019 Provides services to public 81 12 3 3 1 0 1 93 4 170
2019 Does not provide services to public 87 8 2 1 1 0 1 95 2 1611

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 22 17 7 2 3 0 74 9 115
2022 Does not provide services to public 44 29 16 6 2 2 0 75 8 1630
2020 Provides services to public 49 22 17 6 2 3 1 74 8 144
2020 Does not provide services to public 47 28 16 6 2 2 0 76 8 1684
2019 Provides services to public 57 23 11 5 2 1 1 81 8 169
2019 Does not provide services to public 47 27 17 5 2 3 0 77 6 1618

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 115
2022 Does not provide services to public 9 91 1625
2020 Provides services to public 10 90 144
2020 Does not provide services to public 10 90 1688
2019 Provides services to public 14 86 170
2019 Does not provide services to public 13 87 1616
2018 Provides services to public 13 87 97
2018 Does not provide services to public 14 86 1273

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 15
2022 Does not provide services to public 40 60 160
2020 Provides services to public 55 45 15
2020 Does not provide services to public 44 56 171
2019 Provides services to public 63 37 24
2019 Does not provide services to public 41 59 213
2018 Provides services to public 47 53 13
2018 Does not provide services to public 40 60 175

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 62 38 15
2022 Does not provide services to public 65 35 160
2020 Provides services to public 68 32 15
2020 Does not provide services to public 71 29 171
2019 Provides services to public 58 42 24
2019 Does not provide services to public 68 32 213

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 15
2022 Does not provide services to public 10 90 160
2020 Provides services to public 0 100 15
2020 Does not provide services to public 3 97 171
2019 Provides services to public 0 100 24
2019 Does not provide services to public 8 92 213
2018 Provides services to public 0 100 13
2018 Does not provide services to public 6 94 175

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 160
2020 Provides services to public 0 100 15
2020 Does not provide services to public 0 100 171
2019 Provides services to public 0 100 24
2019 Does not provide services to public 0 100 213
2018 Provides services to public 0 100 13
2018 Does not provide services to public 0 100 175

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 8 92 160

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 2 98 160

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 5 95 160
2018 Provides services to public 0 100 13
2018 Does not provide services to public 3 97 175

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 15
2022 Does not provide services to public 38 62 160
2019 Provides services to public 37 63 24
2019 Does not provide services to public 39 61 210
2018 Provides services to public 38 62 13
2018 Does not provide services to public 40 60 176

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 15
2022 Does not provide services to public 41 59 160
2019 Provides services to public 42 58 24
2019 Does not provide services to public 46 54 210

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 47 53 15
2022 Does not provide services to public 50 50 160
2020 Provides services to public 54 46 15
2020 Does not provide services to public 48 52 171
2019 Provides services to public 29 71 24
2019 Does not provide services to public 57 43 210

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 47 53 15
2022 Does not provide services to public 43 57 160
2020 Provides services to public 47 53 15
2020 Does not provide services to public 50 50 171
2019 Provides services to public 50 50 24
2019 Does not provide services to public 45 55 210
2018 Provides services to public 40 60 13
2018 Does not provide services to public 39 61 176

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 15
2022 Does not provide services to public 37 63 160
2020 Provides services to public 42 58 15
2020 Does not provide services to public 44 56 171
2019 Provides services to public 29 71 24
2019 Does not provide services to public 40 60 210

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 53 47 15
2022 Does not provide services to public 45 55 160
2020 Provides services to public 67 33 15
2020 Does not provide services to public 55 45 171
2019 Provides services to public 62 38 24
2019 Does not provide services to public 53 47 210
2018 Provides services to public 54 46 13
2018 Does not provide services to public 49 51 176

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 15
2022 Does not provide services to public 36 64 160
2020 Provides services to public 35 65 15
2020 Does not provide services to public 33 67 171
2019 Provides services to public 51 49 24
2019 Does not provide services to public 30 70 210

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 160

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 15
2022 Does not provide services to public 5 95 160
2018 Provides services to public 0 100 13
2018 Does not provide services to public 5 95 176

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 12 88 160
2018 Provides services to public 0 100 13
2018 Does not provide services to public 12 88 176

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 15
2022 Does not provide services to public 53 47 160
2020 Provides services to public 39 61 15
2020 Does not provide services to public 54 46 171
2019 Provides services to public 38 62 24
2019 Does not provide services to public 54 46 210

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 15
2022 Does not provide services to public 20 80 160

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 15
2022 Does not provide services to public 15 85 160
2018 Provides services to public 0 100 13
2018 Does not provide services to public 9 91 176

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 15
2022 Does not provide services to public 57 43 160
2019 Provides services to public 62 38 24
2019 Does not provide services to public 54 46 208

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 15
2022 Does not provide services to public 30 70 160
2020 Provides services to public 39 61 15
2020 Does not provide services to public 23 77 171
2019 Provides services to public 30 70 24
2019 Does not provide services to public 27 73 208

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 17 83 160
2018 Provides services to public 0 100 13
2018 Does not provide services to public 11 89 176

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 15
2022 Does not provide services to public 10 90 160
2018 Provides services to public 0 100 13
2018 Does not provide services to public 6 94 176

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 13 87 160
2020 Provides services to public 0 100 15
2020 Does not provide services to public 12 88 171
2019 Provides services to public 21 79 24
2019 Does not provide services to public 14 86 208
2018 Provides services to public 0 100 13
2018 Does not provide services to public 9 91 176

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 7 93 160
2018 Provides services to public 0 100 13
2018 Does not provide services to public 4 96 176

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 15
2022 Does not provide services to public 9 91 160
2020 Provides services to public 0 100 15
2020 Does not provide services to public 12 88 171
2019 Provides services to public 0 100 24
2019 Does not provide services to public 10 90 208

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 15 85 160
2020 Provides services to public 33 67 15
2020 Does not provide services to public 14 86 171

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 15
2022 Does not provide services to public 25 75 160
2020 Provides services to public 0 100 15
2020 Does not provide services to public 27 73 171
2019 Provides services to public 25 75 24
2019 Does not provide services to public 27 73 208

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 15
2022 Does not provide services to public 10 90 150

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 16 84 150

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 7 93 150

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 4 96 150

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 15
2022 Does not provide services to public 12 88 150

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 10 90 150
2018 Provides services to public 0 100 13
2018 Does not provide services to public 9 91 170

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 15
2022 Does not provide services to public 22 78 150

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 15
2022 Does not provide services to public 12 88 150

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 16 84 150

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 15
2022 Does not provide services to public 28 72 150

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 15
2022 Does not provide services to public 8 92 150

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 47 53 15
2022 Does not provide services to public 53 47 150

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 3 97 150

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 67 33 15
2022 Does not provide services to public 56 44 150
2018 Provides services to public 38 62 13
2018 Does not provide services to public 59 41 170

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 1 99 150

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 11 89 150
2018 Provides services to public 0 100 13
2018 Does not provide services to public 10 90 170

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 14 11 2 5 33 16 63 15 115
2022 Does not provide services to public 13 10 11 4 3 46 12 56 18 1625
2020 Provides services to public 30 19 14 5 0 25 8 72 7 144
2020 Does not provide services to public 18 14 14 4 4 38 8 59 15 1682
2019 Provides services to public 25 15 17 5 6 23 9 59 15 169
2019 Does not provide services to public 19 13 17 6 5 31 9 52 18 1618
2018 Provides services to public 23 18 20 3 1 27 9 62 6 96
2018 Does not provide services to public 16 16 17 6 4 35 7 54 16 1271

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 29 8 2 4 17 5 82 8 115
2022 Does not provide services to public 30 31 12 5 3 17 1 75 10 1625
2020 Provides services to public 51 25 14 2 0 6 1 83 2 144
2020 Does not provide services to public 36 28 16 5 3 12 1 73 9 1681
2019 Provides services to public 40 36 12 2 3 6 1 81 6 169
2019 Does not provide services to public 38 27 16 5 3 10 1 73 9 1616
2018 Provides services to public 38 37 10 2 1 12 0 86 3 97
2018 Does not provide services to public 34 31 15 6 3 11 1 74 10 1272

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 115
2022 Does not provide services to public 8 92 1625
2020 Provides services to public 7 93 144
2020 Does not provide services to public 7 93 1686
2019 Provides services to public 10 90 168
2019 Does not provide services to public 8 92 1613
2018 Provides services to public 8 92 96
2018 Does not provide services to public 7 93 1269

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 15
2022 Does not provide services to public 28 72 130
2019 Provides services to public 56 44 16
2019 Does not provide services to public 37 63 127

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 75 25 15
2022 Does not provide services to public 82 18 130
2019 Provides services to public 63 37 16
2019 Does not provide services to public 81 19 127

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 3 97 130
2020 Provides services to public 0 100 11
2020 Does not provide services to public 7 93 118
2019 Provides services to public 0 100 16
2019 Does not provide services to public 4 96 127

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 130
2020 Provides services to public 0 100 11
2020 Does not provide services to public 0 100 118
2019 Provides services to public 0 100 16
2019 Does not provide services to public 0 100 127

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 15
2022 Does not provide services to public 9 91 130

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 3 97 130

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 10 90 130

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 15
2022 Does not provide services to public 29 71 130

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 16 84 130
2020 Provides services to public 0 100 11
2020 Does not provide services to public 23 77 118

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 18 82 130

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 6 94 130
2019 Provides services to public 0 100 16
2019 Does not provide services to public 6 94 127

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 15
2022 Does not provide services to public 21 79 130
2019 Provides services to public 49 51 16
2019 Does not provide services to public 36 64 127

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 15
2022 Does not provide services to public 26 74 130
2019 Provides services to public 31 69 16
2019 Does not provide services to public 32 68 127

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 8 92 130
2019 Provides services to public 0 100 16
2019 Does not provide services to public 5 95 127

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 8 92 130
2019 Provides services to public 0 100 16
2019 Does not provide services to public 4 96 127

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 15
2022 Does not provide services to public 3 97 130

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 15
2022 Does not provide services to public 16 84 130

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 130
2019 Provides services to public 0 100 16
2019 Does not provide services to public 0 100 127

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 15
2022 Does not provide services to public 34 66 130

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 130

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 15
2022 Does not provide services to public 12 88 130

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 62 38 10
2022 Does not provide services to public 37 63 130
2020 Provides services to public 43 57 11
2020 Does not provide services to public 33 67 118
2019 Provides services to public 44 56 16
2019 Does not provide services to public 30 70 126

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 10
2022 Does not provide services to public 17 83 130

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10
2022 Does not provide services to public 11 89 130
2020 Provides services to public 0 100 11
2020 Does not provide services to public 6 94 118
2019 Provides services to public 0 100 16
2019 Does not provide services to public 5 95 126

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10
2022 Does not provide services to public 12 88 130

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 10 90 130

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 4 96 130

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 10
2022 Does not provide services to public 5 95 130
2020 Provides services to public 0 100 11
2020 Does not provide services to public 12 88 118

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10
2022 Does not provide services to public 14 86 130

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 10
2022 Does not provide services to public 49 51 130
2019 Provides services to public 32 68 16
2019 Does not provide services to public 57 43 126

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10
2022 Does not provide services to public 4 96 125

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 10
2022 Does not provide services to public 15 85 125

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10
2022 Does not provide services to public 1 99 125

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 2 98 125

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 10
2022 Does not provide services to public 8 92 125

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 5 95 125

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 10
2022 Does not provide services to public 14 86 125

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 18 82 125

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 11 89 125

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 10
2022 Does not provide services to public 34 66 125

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 10 90 125

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 10
2022 Does not provide services to public 50 50 125

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 4 96 125

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 10
2022 Does not provide services to public 64 36 125

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 1 99 125

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 10
2022 Does not provide services to public 11 89 125

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 11 16 2 2 32 13 63 8 115
2022 Does not provide services to public 15 11 13 4 3 48 7 56 15 1625
2020 Provides services to public 31 20 14 3 0 23 8 74 5 144
2020 Does not provide services to public 19 13 14 3 3 42 6 61 11 1683
2019 Provides services to public 26 17 16 2 5 26 7 64 11 170
2019 Does not provide services to public 20 11 18 4 2 35 9 57 11 1618
2018 Provides services to public 26 17 21 3 1 24 9 63 6 97
2018 Does not provide services to public 17 14 19 3 2 39 7 56 9 1266

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 23 13 4 2 15 4 77 7 115
2022 Does not provide services to public 32 29 13 5 3 17 1 74 10 1625
2020 Provides services to public 50 26 12 3 0 7 3 84 3 144
2020 Does not provide services to public 37 28 15 4 2 14 1 76 7 1684
2019 Provides services to public 43 29 10 3 4 10 1 81 8 170
2019 Does not provide services to public 39 28 15 3 2 12 1 77 6 1616
2018 Provides services to public 38 28 16 2 1 11 3 77 4 97
2018 Does not provide services to public 34 30 15 3 2 14 1 76 6 1269

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 115
2022 Does not provide services to public 14 86 1625
2020 Provides services to public 15 85 144
2020 Does not provide services to public 11 89 1687
2019 Provides services to public 13 87 169
2019 Does not provide services to public 12 88 1619

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 64 36 15
2022 Does not provide services to public 71 29 240
2020 Provides services to public 41 59 21
2020 Does not provide services to public 55 45 183

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 63 37 15
2022 Does not provide services to public 76 24 240
2020 Provides services to public 83 17 21
2020 Does not provide services to public 73 27 183
2019 Provides services to public 87 13 22
2019 Does not provide services to public 79 21 190

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Does not provide services to public 40 34 7 10 7 1 1 76 17 180
2020 Provides services to public 71 11 5 7 5 0 0 82 13 17
2020 Does not provide services to public 48 31 5 14 2 0 0 79 16 134
2019 Provides services to public 52 31 6 11 0 0 0 83 11 19
2019 Does not provide services to public 50 29 8 8 3 0 2 80 12 148

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 24 6 3 3 3 9 86 7 115
2022 Does not provide services to public 55 27 5 5 3 2 2 86 8 1625
2020 Provides services to public 62 25 8 2 2 1 1 88 4 144
2020 Does not provide services to public 55 27 6 4 2 2 4 87 7 1687

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 5 86 4 3 3 90
2022 Does not provide services to public 8 85 4 1 2 1335

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 84 16 95
2022 Does not provide services to public 80 20 1355

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 95
2022 Does not provide services to public 31 69 1355

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 95
2022 Does not provide services to public 63 37 1355

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 95
2022 Does not provide services to public 47 53 1355

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 95
2022 Does not provide services to public 14 86 1355

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 95
2022 Does not provide services to public 43 57 1355

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 95
2022 Does not provide services to public 18 82 1355

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 95
2022 Does not provide services to public 10 90 1355

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 95
2022 Does not provide services to public 8 92 1355

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 95
2022 Does not provide services to public 24 76 1355

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 95
2022 Does not provide services to public 15 85 1355

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 95
2022 Does not provide services to public 3 97 1355

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 95
2022 Does not provide services to public 21 79 1355

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 18 4 4 8 0 5 83 13 95
2022 Does not provide services to public 78 12 4 1 2 0 2 92 3 1355

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 12 15 10 45 1 9 61 23 95
2022 Does not provide services to public 10 17 12 15 41 2 3 59 29 1355

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 16 22 12 39 3 3 54 22 95
2022 Does not provide services to public 8 21 15 16 37 3 0 55 30 1355
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 18 6 5 3 1 2 85 8 115
2022 Does not provide services to public 62 24 5 5 3 1 0 87 8 1625
2020 Provides services to public 68 22 6 3 1 0 0 90 4 139
2020 Does not provide services to public 56 27 8 5 4 1 0 83 9 1679

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 5 9 7 33 7 34 67 18 115
2022 Does not provide services to public 3 6 11 8 41 5 27 71 13 1625

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 36 13 5 5 8 0 75 10 115
2022 Does not provide services to public 29 42 13 8 4 3 0 74 13 1625
2020 Provides services to public 50 36 10 2 0 1 0 88 2 143
2020 Does not provide services to public 40 40 11 5 2 2 0 83 7 1683
2019 Provides services to public 37 37 14 6 3 3 1 77 9 169
2019 Does not provide services to public 34 39 14 7 2 3 0 76 9 1616
2018 Provides services to public 34 41 15 8 1 1 0 76 9 96
2018 Does not provide services to public 34 39 13 7 2 4 0 76 10 1268

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 13 24 37 19 6 115
2022 Does not provide services to public 9 27 37 20 7 1625

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 20 8 5 1 4 2 85 6 115
2022 Does not provide services to public 60 25 7 3 2 2 0 87 6 1625
2020 Provides services to public 69 20 8 3 0 0 0 89 3 143
2020 Does not provide services to public 54 27 10 4 3 2 0 82 7 1674

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 21 7 10 3 0 2 80 13 115
2022 Does not provide services to public 53 24 7 8 7 1 0 78 15 1625
2020 Provides services to public 60 25 4 9 2 1 0 86 10 143
2020 Does not provide services to public 45 27 10 11 6 1 0 72 18 1682

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 35 12 5 5 2 1 77 11 115
2022 Does not provide services to public 33 39 11 10 6 1 0 72 16 1625
2020 Provides services to public 48 31 10 8 2 1 0 79 10 144
2020 Does not provide services to public 36 34 15 9 5 1 0 70 15 1687
2019 Provides services to public 37 37 13 7 5 1 1 75 12 170
2019 Does not provide services to public 30 36 14 10 7 2 0 68 17 1618
2018 Provides services to public 31 33 14 15 5 1 0 65 20 97
2018 Does not provide services to public 28 38 15 11 6 2 0 67 17 1271

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 57 18 2 3 0 0 77 5 40
2022 Does not provide services to public 21 51 12 11 4 1 0 74 15 555
2020 Provides services to public 40 35 11 11 0 0 3 77 11 37
2020 Does not provide services to public 27 49 10 10 2 1 0 77 12 543
2019 Provides services to public 26 52 14 8 0 0 0 77 8 35
2019 Does not provide services to public 27 44 12 10 3 2 2 74 14 478

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 26 20 9 9 0 4 61 19 115
2022 Does not provide services to public 34 26 19 8 9 0 3 62 18 1615
2020 Provides services to public 34 33 21 5 6 0 1 68 11 142
2020 Does not provide services to public 39 30 16 7 7 0 1 70 14 1667
2019 Provides services to public 24 25 24 13 10 1 2 51 24 170
2019 Does not provide services to public 27 30 20 10 11 0 1 58 22 1617
2018 Provides services to public 20 27 29 12 11 1 0 48 23 95
2018 Does not provide services to public 21 27 22 13 15 0 1 49 29 1269

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 22 30 14 17 0 0 39 32 115
2022 Does not provide services to public 15 25 28 18 13 0 0 41 31 1620
2020 Provides services to public 18 25 28 18 9 0 2 44 28 144
2020 Does not provide services to public 15 23 28 18 15 0 0 38 33 1680
2019 Provides services to public 22 30 28 13 6 1 1 52 20 170
2019 Does not provide services to public 17 28 28 16 10 0 1 45 27 1616
2018 Provides services to public 12 22 36 18 12 1 0 34 31 97
2018 Does not provide services to public 10 24 33 21 12 0 0 34 33 1275

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 19 31 8 11 0 0 51 19 115
2022 Does not provide services to public 20 28 24 15 12 0 1 49 27 1615
2020 Provides services to public 24 29 24 16 6 0 1 54 21 141
2020 Does not provide services to public 19 26 25 16 13 0 1 46 29 1679
2019 Provides services to public 27 31 20 16 4 1 1 59 21 168
2019 Does not provide services to public 20 30 23 16 11 0 1 50 27 1614
2018 Provides services to public 17 24 32 20 5 1 0 42 26 97
2018 Does not provide services to public 13 26 30 17 11 0 1 40 29 1267

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 12 27 18 18 0 2 37 36 115
2022 Does not provide services to public 16 24 23 18 19 0 1 40 37 1620
2020 Provides services to public 18 26 24 14 16 0 1 45 31 142
2020 Does not provide services to public 18 25 23 18 15 0 1 43 34 1676
2019 Provides services to public 25 25 20 18 11 1 2 50 29 167
2019 Does not provide services to public 21 26 24 16 13 0 1 47 29 1611
2018 Provides services to public 19 19 23 18 20 1 0 38 39 97
2018 Does not provide services to public 12 23 27 20 15 1 1 36 36 1269

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 28 15 6 6 0 5 71 12 115
2022 Does not provide services to public 36 27 18 7 8 0 3 66 16 1625
2020 Provides services to public 41 26 8 15 9 0 1 67 24 144
2020 Does not provide services to public 30 24 22 12 10 0 2 55 23 1677
2019 Provides services to public 48 25 15 5 1 2 3 77 7 167
2019 Does not provide services to public 38 29 16 9 6 0 2 69 15 1608
2018 Provides services to public 37 26 20 10 4 2 1 64 15 96
2018 Does not provide services to public 30 30 20 10 7 0 4 62 17 1258

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 22 24 5 14 0 1 57 19 115
2022 Does not provide services to public 27 25 24 12 12 0 0 52 24 1620
2020 Provides services to public 29 24 24 14 9 0 0 53 23 144
2020 Does not provide services to public 22 26 23 15 14 0 0 49 29 1678
2019 Provides services to public 41 28 19 5 5 1 1 70 11 169
2019 Does not provide services to public 30 30 20 10 9 0 0 60 19 1613
2018 Provides services to public 28 22 28 13 7 1 1 51 21 97
2018 Does not provide services to public 23 29 25 13 10 0 0 51 23 1271

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 25 18 7 4 1 3 70 12 115
2022 Does not provide services to public 32 33 18 9 6 1 1 66 16 1620
2020 Provides services to public 46 25 22 7 0 0 1 71 7 141
2020 Does not provide services to public 36 33 19 8 3 0 1 69 11 1675
2019 Provides services to public 30 36 21 7 5 1 1 67 12 169
2019 Does not provide services to public 32 35 18 9 5 0 1 68 14 1613
2018 Provides services to public 23 32 35 9 1 0 1 55 10 95
2018 Does not provide services to public 26 36 23 9 4 1 1 64 13 1266

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 26 21 9 9 1 2 60 19 115
2022 Does not provide services to public 22 32 23 13 9 0 1 54 23 1625
2020 Provides services to public 34 33 21 10 3 0 0 66 12 140
2020 Does not provide services to public 24 31 24 13 7 0 1 55 20 1679
2019 Provides services to public 24 36 22 10 6 1 1 61 16 169
2019 Does not provide services to public 23 33 22 13 7 0 1 57 20 1616
2018 Provides services to public 24 22 32 14 7 0 1 46 22 95
2018 Does not provide services to public 18 33 28 14 7 0 1 51 21 1266

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 22 19 8 8 0 2 65 16 115
2022 Does not provide services to public 30 30 18 11 9 0 1 61 21 1625
2020 Provides services to public 32 38 18 8 3 0 1 71 11 142
2020 Does not provide services to public 31 31 20 11 6 0 0 62 18 1682
2019 Provides services to public 26 26 27 15 5 1 1 52 21 169
2019 Does not provide services to public 29 30 21 11 9 0 0 59 20 1617
2018 Provides services to public 26 28 22 19 3 0 2 55 22 95
2018 Does not provide services to public 24 31 24 12 8 0 1 56 20 1265

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 26 6 6 6 0 2 81 13 115
2022 Does not provide services to public 51 24 11 6 7 0 1 76 13 1625
2020 Provides services to public 56 20 17 7 1 0 0 76 7 141
2020 Does not provide services to public 50 26 13 6 5 0 0 76 11 1666
2019 Provides services to public 43 26 20 5 4 1 1 70 9 167
2019 Does not provide services to public 49 25 13 6 6 0 0 75 12 1616

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 25 7 3 5 0 3 85 8 115
2022 Does not provide services to public 53 26 11 5 3 0 1 80 9 1625
2020 Provides services to public 33 27 25 10 5 0 0 60 15 142
2020 Does not provide services to public 25 32 23 12 6 0 0 58 19 1680

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 28 19 8 1 0 2 70 10 115
2022 Does not provide services to public 36 30 19 8 5 0 1 67 13 1615
2020 Provides services to public 38 27 20 10 4 0 1 66 14 142
2020 Does not provide services to public 32 34 20 9 5 0 0 66 14 1681
2019 Provides services to public 39 35 17 5 2 1 1 75 8 169
2019 Does not provide services to public 37 33 19 7 4 0 0 71 11 1617
2018 Provides services to public 30 29 27 9 3 0 2 60 12 95
2018 Does not provide services to public 28 31 24 11 5 0 1 60 16 1257

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 25 12 5 6 1 5 76 11 115
2022 Does not provide services to public 44 22 16 8 8 1 2 68 16 1615
2020 Provides services to public 45 28 16 5 2 1 3 76 8 142
2020 Does not provide services to public 45 28 16 7 3 0 1 74 9 1662
2019 Provides services to public 63 23 6 3 3 1 1 88 6 167
2019 Does not provide services to public 55 20 12 6 5 0 1 76 12 1614
2018 Provides services to public 61 15 11 6 4 0 3 78 11 94
2018 Does not provide services to public 50 22 13 7 5 0 2 74 13 1257

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 27 15 2 0 0 2 82 2 115
2022 Does not provide services to public 46 33 13 4 3 0 1 80 7 1625
2020 Provides services to public 35 30 20 12 4 0 0 65 16 143
2020 Does not provide services to public 30 38 20 8 4 0 0 67 12 1658

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 80 8 3 2 2 0 6 93 4 115
2022 Does not provide services to public 70 11 4 2 3 0 9 89 6 1620
2020 Provides services to public 69 13 10 3 0 1 5 87 3 140
2020 Does not provide services to public 71 13 4 2 2 0 7 91 4 1658
2019 Provides services to public 74 17 5 1 1 1 2 93 2 168
2019 Does not provide services to public 78 8 3 1 2 0 7 93 3 1614
2018 Provides services to public 70 14 7 1 2 0 6 90 3 94
2018 Does not provide services to public 72 13 5 2 2 0 6 91 4 1265

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 77 7 5 3 2 1 4 89 6 115
2022 Does not provide services to public 76 9 4 1 4 1 6 90 5 1620
2020 Provides services to public 85 3 5 2 2 0 3 91 4 141
2020 Does not provide services to public 78 9 4 3 2 1 3 91 5 1652
2019 Provides services to public 69 14 5 6 4 1 2 85 10 170
2019 Does not provide services to public 75 9 5 3 5 1 2 87 8 1612
2018 Provides services to public 66 18 5 2 3 0 5 89 5 94
2018 Does not provide services to public 71 11 6 3 4 1 4 87 7 1259

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 20 9 2 2 0 2 87 4 115
2022 Does not provide services to public 70 17 6 2 1 0 4 91 3 1625
2020 Provides services to public 76 14 5 2 1 0 3 92 2 141
2020 Does not provide services to public 70 18 6 3 1 0 1 90 4 1653
2019 Provides services to public 55 30 8 3 2 0 2 86 6 168
2019 Does not provide services to public 64 22 8 2 2 0 1 88 4 1609
2018 Provides services to public 58 23 12 3 1 0 3 84 4 96
2018 Does not provide services to public 59 24 9 3 3 0 2 85 6 1263

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 10 13 3 4 0 2 80 7 115
2022 Does not provide services to public 66 16 7 3 4 0 3 85 7 1620
2020 Provides services to public 75 13 8 1 1 0 2 90 3 143
2020 Does not provide services to public 68 16 7 4 3 0 1 85 8 1660
2019 Provides services to public 55 20 13 7 4 0 2 76 10 167
2019 Does not provide services to public 62 18 8 5 6 0 1 81 11 1605
2018 Provides services to public 56 21 12 4 5 0 2 78 10 95
2018 Does not provide services to public 56 20 12 5 5 0 2 77 11 1254

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 12 5 3 2 0 14 90 5 115
2022 Does not provide services to public 62 10 4 1 1 0 22 92 3 1620
2020 Provides services to public 63 11 3 0 1 0 22 95 1 143
2020 Does not provide services to public 63 11 3 2 1 0 20 93 3 1662
2019 Provides services to public 65 10 3 2 1 0 19 93 3 170
2019 Does not provide services to public 61 10 4 2 1 0 22 91 4 1606
2018 Provides services to public 55 14 6 3 1 0 21 87 6 96
2018 Does not provide services to public 53 11 5 2 1 0 28 89 4 1239

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 73 17 2 4 1 0 2 92 5 115
2022 Does not provide services to public 72 15 5 1 1 0 6 93 2 1620
2020 Provides services to public 70 17 7 3 0 0 3 90 3 143
2020 Does not provide services to public 74 14 6 1 1 0 3 91 2 1683
2019 Provides services to public 66 20 5 4 2 0 2 88 6 168
2019 Does not provide services to public 72 16 5 1 1 0 4 93 2 1605
2018 Provides services to public 60 25 7 2 0 0 6 90 2 95
2018 Does not provide services to public 65 18 8 2 1 0 6 88 4 1257

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 69 12 8 4 4 0 3 84 8 115
2022 Does not provide services to public 74 11 5 3 2 1 4 90 5 1625
2020 Provides services to public 70 14 9 2 3 0 2 85 5 142
2020 Does not provide services to public 71 13 8 3 3 0 2 86 6 1682
2019 Provides services to public 65 14 8 5 5 0 5 82 10 170
2019 Does not provide services to public 78 10 4 2 3 0 2 90 6 1612
2018 Provides services to public 66 18 6 3 3 0 5 88 6 96
2018 Does not provide services to public 73 12 5 3 3 0 4 89 5 1262

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 38 11 2 3 0 2 83 6 115
2022 Does not provide services to public 50 25 14 4 4 0 3 77 8 1625
2020 Provides services to public 51 22 16 8 2 0 1 73 10 143
2020 Does not provide services to public 47 29 15 5 2 0 1 77 8 1680
2019 Provides services to public 54 27 9 5 2 0 3 84 7 169
2019 Does not provide services to public 56 27 10 3 2 0 1 84 6 1606
2018 Provides services to public 40 25 18 9 5 0 3 67 14 96
2018 Does not provide services to public 51 26 15 5 2 0 2 78 6 1263

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 32 44 9 6 1 0 41 15 115
2022 Does not provide services to public 8 30 41 14 6 0 0 38 21 1625
2020 Provides services to public 16 32 33 14 5 0 0 47 19 144
2020 Does not provide services to public 11 32 37 15 5 0 0 43 21 1684
2019 Provides services to public 20 31 34 12 2 0 1 51 14 170
2019 Does not provide services to public 14 32 36 13 5 0 0 47 17 1619
2018 Provides services to public 12 28 42 13 5 1 0 40 18 97
2018 Does not provide services to public 10 31 39 16 5 0 0 41 20 1275

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 23 45 14 8 0 3 23 31 110
2022 Does not provide services to public 9 22 40 20 7 0 0 28 32 1625
2020 Provides services to public 11 24 37 17 10 0 0 27 36 143
2020 Does not provide services to public 13 23 36 21 7 0 0 28 36 1673
2019 Provides services to public 11 15 37 24 13 0 1 37 26 169
2019 Does not provide services to public 10 20 40 21 9 0 0 30 30 1604
2018 Provides services to public 7 22 44 17 11 0 0 27 29 96
2018 Does not provide services to public 10 22 40 20 8 0 0 28 32 1258
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 24 65 9 2 115
2022 Does not provide services to public 29 56 14 1 1630
2020 Provides services to public 27 52 20 2 144
2020 Does not provide services to public 29 53 17 1 1687

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 30
2022 Does not provide services to public 34 66 470
2020 Provides services to public 28 72 38
2020 Does not provide services to public 33 67 503

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 15 11 7 3 1 22 73 13 115
2022 Does not provide services to public 40 20 12 6 6 2 14 71 15 1625
2020 Provides services to public 41 19 12 8 6 1 12 69 16 144
2020 Does not provide services to public 41 23 14 7 7 1 7 70 16 1686
2019 Provides services to public 38 16 20 10 10 1 5 58 21 169
2019 Does not provide services to public 37 20 16 10 11 1 4 60 22 1603
2018 Provides services to public 31 23 10 11 17 2 6 58 31 97
2018 Does not provide services to public 35 18 15 11 14 1 5 57 27 1271

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 13 16 14 27 6 5 36 46 30
2022 Does not provide services to public 9 23 12 18 28 3 7 36 51 470
2020 Provides services to public 13 17 8 25 20 0 17 36 55 38
2020 Does not provide services to public 13 21 20 19 22 2 4 36 43 504

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 23 13 22 25 9 3 31 54 30
2022 Does not provide services to public 5 16 12 20 39 2 6 23 64 470
2020 Provides services to public 8 10 10 40 28 0 5 18 71 38
2020 Does not provide services to public 6 15 14 24 35 2 4 22 63 504
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