2022 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 102. Are you currently a shift worker?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 35 13 4 0 0 0 83 4 35
2022 Non-shift worker 41 37 11 8 3 0 0 77 12 1725
2020 Shift worker 43 40 10 7 0 0 0 83 7 34
2020 Non-shift worker 42 37 10 8 3 0 0 79 11 1796
2019 Shift worker 32 50 9 2 6 0 0 82 8 51
2019 Non-shift worker 44 37 9 7 3 0 0 81 11 1723
2018 Shift worker 25 55 11 6 4 0 0 80 10 27
2018 Non-shift worker 38 42 9 7 4 0 0 80 11 1347

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 41 14 2 0 0 0 84 2 35
2022 Non-shift worker 45 33 9 7 5 0 0 79 12 1720
2020 Shift worker 52 25 15 5 2 0 0 78 7 34
2020 Non-shift worker 43 34 10 8 5 0 0 77 13 1785
2019 Shift worker 44 22 22 6 6 0 0 66 12 50
2019 Non-shift worker 43 34 9 9 5 0 0 78 14 1724
2018 Shift worker 32 50 4 8 6 0 0 82 14 27
2018 Non-shift worker 39 36 11 9 5 0 0 75 15 1345

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 41 0 0 0 0 0 100 0 35
2022 Non-shift worker 51 33 10 4 1 0 0 84 5 1720
2020 Shift worker 55 32 6 7 0 0 0 87 7 34
2020 Non-shift worker 54 32 9 3 1 0 0 86 5 1777
2019 Shift worker 52 35 8 0 4 0 0 88 4 50
2019 Non-shift worker 53 33 9 3 1 0 0 87 5 1710
2018 Shift worker 58 36 3 3 0 0 0 94 3 26
2018 Non-shift worker 51 35 9 3 2 0 0 86 5 1339

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 54 37 9 0 0 0 0 91 0 35
2022 Non-shift worker 45 35 11 6 3 0 0 80 9 1725
2020 Shift worker 50 40 4 4 2 0 0 90 6 34
2020 Non-shift worker 47 35 10 5 2 0 0 83 7 1790
2019 Shift worker 54 30 8 4 4 0 0 84 8 50
2019 Non-shift worker 48 35 9 6 2 0 0 83 9 1726
2018 Shift worker 36 51 4 5 4 0 0 87 9 27
2018 Non-shift worker 42 38 11 6 3 0 0 80 9 1344

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 68 17 16 0 0 0 0 84 0 35
2022 Non-shift worker 42 31 12 8 7 1 0 74 14 1725
2020 Shift worker 62 29 7 2 0 0 0 91 2 34
2020 Non-shift worker 47 32 11 6 3 0 0 79 10 1785
2019 Shift worker 48 29 12 6 4 0 0 77 10 50
2019 Non-shift worker 48 31 10 6 4 1 0 80 10 1726
2018 Shift worker 47 16 26 8 0 4 0 65 8 26
2018 Non-shift worker 47 30 12 6 4 0 0 77 10 1340

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 34 8 0 2 0 0 90 2 35
2022 Non-shift worker 40 33 11 10 5 0 0 74 15 1725
2020 Shift worker 57 33 4 6 0 0 0 90 6 34
2020 Non-shift worker 47 34 10 7 3 0 0 81 10 1783
2019 Shift worker 44 31 13 8 4 0 0 74 12 51
2019 Non-shift worker 46 33 10 6 3 0 0 80 10 1716
2018 Shift worker 41 32 14 10 0 4 0 75 10 27
2018 Non-shift worker 46 32 11 7 4 0 0 78 10 1333

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 19 25 0 2 0 0 73 2 35
2022 Non-shift worker 33 25 16 12 8 5 1 62 21 1725
2020 Shift worker 48 16 22 9 2 2 0 66 11 34
2020 Non-shift worker 39 25 17 9 5 3 1 67 15 1791
2019 Shift worker 46 19 11 14 8 2 0 66 22 51
2019 Non-shift worker 38 25 17 9 6 3 1 66 16 1729
2018 Shift worker 37 26 11 14 7 4 0 66 23 27
2018 Non-shift worker 37 25 16 11 7 3 0 65 19 1346
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 22 19 2 0 0 12 76 3 35
2022 Non-shift worker 63 22 7 2 1 1 3 89 4 1725
2020 Shift worker 53 28 9 2 2 2 5 86 4 34
2020 Non-shift worker 65 22 7 2 2 1 1 88 4 1792
2019 Shift worker 43 31 16 2 2 6 0 79 4 51
2019 Non-shift worker 63 21 9 3 2 1 2 86 5 1731

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 29 6 0 0 0 0 94 0 35
2022 Non-shift worker 59 24 7 6 3 1 1 85 9 1725
2020 Shift worker 62 29 6 2 0 0 0 92 2 34
2020 Non-shift worker 58 27 6 5 3 0 0 85 9 1794
2019 Shift worker 47 31 15 2 2 2 0 80 4 51
2019 Non-shift worker 53 27 8 6 4 1 1 81 11 1726
2018 Shift worker 42 31 16 7 4 0 0 73 11 26
2018 Non-shift worker 49 29 9 7 5 1 0 79 12 1333

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 70 24 4 2 0 0 0 94 2 35
2022 Non-shift worker 62 23 7 5 3 0 0 85 8 1725
2020 Shift worker 71 22 0 6 0 0 0 94 6 34
2020 Non-shift worker 63 23 6 5 3 0 0 86 8 1798
2019 Shift worker 49 31 14 4 2 0 0 80 6 51
2019 Non-shift worker 58 25 6 7 4 0 0 83 11 1726
2018 Shift worker 31 42 14 12 0 0 0 74 12 25
2018 Non-shift worker 52 25 10 7 5 1 0 78 12 1336

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 30 10 0 2 0 0 88 2 30
2022 Non-shift worker 41 30 10 7 5 6 0 76 13 1720
2020 Shift worker 62 22 5 2 2 7 0 90 4 34
2020 Non-shift worker 45 30 10 6 3 5 0 80 10 1798
2019 Shift worker 46 29 12 2 6 6 0 78 9 51
2019 Non-shift worker 39 34 10 7 5 5 0 77 12 1722
2018 Shift worker 27 35 9 7 7 16 0 74 16 26
2018 Non-shift worker 34 36 12 9 4 5 0 73 14 1349

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 29 12 0 2 0 0 86 2 35
2022 Non-shift worker 34 32 13 11 8 2 0 68 19 1725
2020 Shift worker 62 22 5 2 4 5 0 89 6 34
2020 Non-shift worker 40 35 10 8 4 2 0 77 13 1787
2019 Shift worker 49 25 14 4 4 2 2 77 8 51
2019 Non-shift worker 36 36 12 8 5 3 0 74 14 1718
2018 Shift worker 27 32 20 3 7 12 0 67 11 26
2018 Non-shift worker 33 36 13 10 6 2 0 71 16 1349

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 34 10 4 2 4 0 83 6 35
2022 Non-shift worker 24 31 15 15 10 5 0 58 25 1720
2020 Shift worker 57 20 16 0 6 0 0 78 6 34
2020 Non-shift worker 28 35 14 13 6 3 0 65 20 1792
2019 Shift worker 46 15 18 6 2 11 2 70 9 51
2019 Non-shift worker 25 35 15 13 7 4 0 63 21 1720
2018 Shift worker 25 25 20 0 10 20 0 63 12 26
2018 Non-shift worker 22 36 15 15 7 4 0 61 23 1348

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 28 13 8 0 0 0 79 8 35
2022 Non-shift worker 25 32 12 16 12 2 0 59 29 1725
2020 Shift worker 46 30 11 4 4 5 0 79 9 34
2020 Non-shift worker 28 35 16 12 6 2 0 64 19 1798
2019 Shift worker 33 33 22 6 4 0 2 67 10 51
2019 Non-shift worker 24 35 16 15 8 2 0 60 23 1723
2018 Shift worker 23 32 28 3 7 8 0 59 11 26
2018 Non-shift worker 22 35 15 17 9 2 0 58 26 1352
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 29 6 8 2 0 0 84 9 35
2022 Non-shift worker 43 33 10 9 5 0 0 76 14 1725
2020 Shift worker 56 26 16 0 2 0 0 81 2 34
2020 Non-shift worker 41 35 11 9 4 0 0 76 13 1794
2019 Shift worker 38 32 14 8 6 2 0 71 14 50
2019 Non-shift worker 38 35 11 9 5 0 0 74 15 1727
2018 Shift worker 36 32 18 15 0 0 0 67 15 27
2018 Non-shift worker 34 35 14 9 7 1 0 70 16 1348

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 31 11 6 2 0 0 81 8 35
2022 Non-shift worker 38 41 7 10 4 0 0 79 14 1725
2020 Shift worker 57 30 9 0 4 0 0 87 4 34
2020 Non-shift worker 37 40 10 10 4 0 0 77 14 1782
2019 Shift worker 36 31 15 13 4 2 0 68 17 48
2019 Non-shift worker 34 39 9 13 5 0 0 73 18 1723
2018 Shift worker 32 42 19 6 0 0 0 75 6 27
2018 Non-shift worker 31 40 13 11 6 0 0 70 17 1349

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 27 13 2 0 0 0 85 2 35
2022 Non-shift worker 52 29 8 7 4 1 0 81 11 1725
2020 Shift worker 50 42 6 2 0 0 0 92 2 34
2020 Non-shift worker 51 29 8 7 4 0 0 81 11 1791
2019 Shift worker 46 33 18 0 2 2 0 80 2 51
2019 Non-shift worker 48 28 10 7 5 1 1 77 13 1724
2018 Shift worker 31 35 23 11 0 0 0 66 11 26
2018 Non-shift worker 44 31 11 8 5 1 1 76 13 1335

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 30 24 5 0 0 0 71 5 35
2022 Non-shift worker 35 37 13 10 5 0 1 73 14 1725
2020 Shift worker 39 43 9 6 0 0 2 84 6 34
2020 Non-shift worker 33 37 14 11 4 0 1 71 15 1789
2019 Shift worker 37 34 14 12 2 2 0 72 14 51
2019 Non-shift worker 32 39 12 11 4 0 1 73 15 1718
2018 Shift worker 20 47 19 11 3 0 0 67 14 27
2018 Non-shift worker 27 43 12 12 4 1 1 71 17 1352

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 71 14 15 0 0 0 0 85 0 35
2022 Non-shift worker 60 21 9 4 3 2 1 84 8 1720
2020 Shift worker 57 34 4 4 0 0 0 92 4 34
2020 Non-shift worker 57 20 11 5 3 2 1 80 9 1789

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 45 12 0 0 0 0 88 0 35
2022 Non-shift worker 29 37 14 10 7 4 0 69 17 1725
2020 Shift worker 45 34 12 4 0 5 0 83 4 34
2020 Non-shift worker 32 34 15 9 6 3 0 68 16 1794
2019 Shift worker 42 16 24 8 4 6 0 62 13 51
2019 Non-shift worker 31 33 15 10 7 3 0 67 18 1718
2018 Shift worker 25 34 20 7 6 4 4 64 14 27
2018 Non-shift worker 29 34 15 12 7 3 0 65 20 1344

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 34 9 0 0 0 7 90 0 35
2022 Non-shift worker 45 25 14 5 6 1 4 73 12 1725
2020 Shift worker 50 19 25 0 2 3 2 72 2 34
2020 Non-shift worker 49 22 14 7 5 0 3 73 12 1796
2019 Shift worker 58 28 6 0 6 0 2 88 6 51
2019 Non-shift worker 52 23 12 6 4 1 4 78 10 1722

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 26 24 0 2 0 0 74 2 35
2022 Non-shift worker 54 20 12 5 4 2 4 78 10 1720
2020 Shift worker 71 10 12 2 0 2 2 85 2 34
2020 Non-shift worker 52 22 13 6 4 1 2 76 10 1796
2019 Shift worker 51 27 10 8 2 0 2 80 10 51
2019 Non-shift worker 57 21 12 4 2 1 3 81 7 1715

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 68 15 6 2 2 0 7 89 4 35
2022 Non-shift worker 73 7 4 2 3 4 6 90 6 1725
2020 Shift worker 83 11 2 0 0 2 2 98 0 34
2020 Non-shift worker 78 7 4 2 2 3 3 91 4 1790
2019 Shift worker 75 9 0 4 8 0 4 87 13 50
2019 Non-shift worker 78 7 4 2 2 2 4 91 5 1715

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 63 24 2 4 0 0 7 94 4 35
2022 Non-shift worker 71 7 4 2 2 2 11 90 5 1720
2020 Shift worker 81 13 4 0 0 0 2 96 0 34
2020 Non-shift worker 78 7 4 1 1 1 7 93 3 1793
2019 Shift worker 79 8 2 2 4 0 5 92 6 51
2019 Non-shift worker 83 4 2 1 1 1 8 96 2 1714

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 27 26 6 4 0 0 64 10 35
2022 Non-shift worker 25 35 10 12 12 4 2 64 25 1725
2020 Shift worker 41 24 18 4 2 4 7 74 7 34
2020 Non-shift worker 27 29 14 14 10 3 2 60 26 1795
2019 Shift worker 28 32 8 14 10 6 2 65 26 51
2019 Non-shift worker 27 29 13 14 10 4 3 60 26 1729
2018 Shift worker 37 11 31 14 7 0 0 48 21 27
2018 Non-shift worker 26 29 14 13 13 3 1 57 28 1338

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 40 8 10 0 0 0 82 10 35
2022 Non-shift worker 43 36 8 8 5 0 0 79 12 1715
2020 Shift worker 45 33 6 13 2 0 0 79 15 34
2020 Non-shift worker 43 36 9 8 3 0 0 80 12 1791
2019 Shift worker 31 35 22 4 8 0 0 66 12 50
2019 Non-shift worker 42 36 10 8 4 0 0 78 12 1713
2018 Shift worker 25 35 22 14 4 0 0 60 17 27
2018 Non-shift worker 39 38 9 9 5 0 0 77 14 1338

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 38 0 4 0 0 0 96 4 35
2022 Non-shift worker 48 32 9 7 4 0 0 80 11 1720
2020 Shift worker 53 36 8 2 0 0 0 90 2 34
2020 Non-shift worker 47 32 11 7 4 0 0 79 10 1793
2019 Shift worker 43 26 24 2 4 0 0 69 6 49
2019 Non-shift worker 45 32 13 6 4 0 0 77 10 1722
2018 Shift worker 30 50 11 10 0 0 0 80 10 27
2018 Non-shift worker 43 34 11 8 5 0 0 77 13 1336

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 51 6 0 0 0 0 94 0 35
2022 Non-shift worker 46 33 9 7 4 0 0 80 11 1720
2020 Shift worker 44 43 13 0 0 0 0 87 0 33
2020 Non-shift worker 40 38 9 9 3 0 0 78 12 1789
2019 Shift worker 51 29 12 2 4 2 0 82 6 51
2019 Non-shift worker 40 38 9 8 3 0 1 79 12 1699
2018 Shift worker 42 48 8 2 0 0 0 90 2 26
2018 Non-shift worker 38 37 11 9 4 0 0 75 14 1341

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 40 35 19 0 0 6 0 80 0 35
2022 Non-shift worker 30 42 12 8 5 3 0 75 13 1725
2020 Shift worker 47 30 9 11 0 0 3 79 11 34
2020 Non-shift worker 32 43 13 6 2 3 0 78 9 1793
2019 Shift worker 28 33 22 4 2 10 0 68 7 50
2019 Non-shift worker 30 42 15 7 4 2 0 74 11 1724
2018 Shift worker 35 24 26 6 4 4 0 62 10 27
2018 Non-shift worker 30 39 16 7 4 3 0 72 12 1347

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 28 8 6 0 0 0 86 6 35
2022 Non-shift worker 48 30 9 8 5 0 0 78 13 1725
2020 Shift worker 55 32 9 4 0 0 0 87 4 33
2020 Non-shift worker 46 30 8 10 6 0 0 75 16 1790
2019 Shift worker 49 34 9 4 4 0 0 83 8 51
2019 Non-shift worker 51 29 7 9 4 0 0 80 13 1720
2018 Shift worker 55 24 15 2 0 0 4 82 2 27
2018 Non-shift worker 47 32 8 8 4 0 0 80 12 1353

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 45 13 0 0 0 0 87 0 35
2022 Non-shift worker 31 34 18 11 6 0 0 65 16 1720
2020 Shift worker 48 36 14 2 0 0 0 84 2 34
2020 Non-shift worker 28 29 21 12 10 0 0 57 22 1785
2019 Shift worker 59 25 12 0 4 0 0 84 4 51
2019 Non-shift worker 31 31 21 10 6 0 0 62 16 1721
2018 Shift worker 45 46 4 5 0 0 0 91 5 27
2018 Non-shift worker 26 33 21 13 7 0 0 59 20 1354

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 78 18 2 3 0 0 0 95 3 35
2022 Non-shift worker 74 18 3 2 1 1 1 94 3 1725

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Shift worker 39 25 36 35
2022 Non-shift worker 44 22 33 1725
2020 Shift worker 10 33 57 34
2020 Non-shift worker 38 28 34 1800
2019 Shift worker 35 23 41 51
2019 Non-shift worker 43 23 34 1729
2018 Shift worker 33 23 43 27
2018 Non-shift worker 45 23 32 1355

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Shift worker 6 15 25 0 35 18 15
2022 Non-shift worker 7 26 47 5 6 10 755
2019 Shift worker 12 34 27 6 21 0 18
2019 Non-shift worker 7 23 52 3 7 7 747
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 47 4 2 0 0 0 94 2 35
2022 Non-shift worker 53 34 6 4 2 0 0 87 7 1720
2020 Shift worker 50 42 6 0 2 0 0 92 2 34
2020 Non-shift worker 53 34 5 5 2 0 0 87 7 1791
2019 Shift worker 39 35 16 6 4 0 0 74 10 50
2019 Non-shift worker 51 34 7 5 2 0 0 85 8 1715
2018 Shift worker 49 41 4 2 4 0 0 90 6 27
2018 Non-shift worker 52 37 6 4 2 0 0 89 6 1346

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 41 2 2 2 0 0 93 5 35
2022 Non-shift worker 25 42 15 12 5 2 0 68 17 1725
2020 Shift worker 52 35 5 6 2 0 0 87 8 34
2020 Non-shift worker 32 44 13 8 3 1 0 76 11 1794
2019 Shift worker 37 37 22 4 0 0 0 74 4 51
2019 Non-shift worker 30 44 15 7 2 1 0 75 10 1726
2018 Shift worker 41 38 8 13 0 0 0 79 13 27
2018 Non-shift worker 28 45 15 8 3 1 0 73 11 1346

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 0 27 28 27 15 0 4 44 28 35
2022 Non-shift worker 9 26 37 18 8 0 2 26 36 1720
2020 Shift worker 8 18 31 25 18 0 0 44 26 32
2020 Non-shift worker 11 24 36 20 7 0 1 28 36 1793
2019 Shift worker 8 18 25 33 16 0 0 49 26 51
2019 Non-shift worker 12 24 35 19 8 1 1 28 37 1722
2018 Shift worker 9 27 30 26 8 0 0 34 36 27
2018 Non-shift worker 11 28 36 18 5 1 1 23 40 1349

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 12 15 32 6 24 11 0 34 30 35
2022 Non-shift worker 14 22 33 19 9 1 2 29 37 1720
2020 Shift worker 14 18 16 25 22 0 5 50 34 33
2020 Non-shift worker 13 23 30 22 10 1 1 33 37 1788
2019 Shift worker 8 16 23 22 22 4 6 48 26 51
2019 Non-shift worker 15 20 30 21 11 1 1 33 37 1724
2018 Shift worker 16 11 19 35 8 0 11 49 30 27
2018 Non-shift worker 17 22 31 19 9 1 2 28 40 1344

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 0 17 40 11 29 0 4 42 17 35
2022 Non-shift worker 10 19 35 22 12 0 1 35 30 1720
2020 Shift worker 7 4 42 24 23 0 0 47 11 33
2020 Non-shift worker 13 23 32 21 10 1 1 31 36 1784
2019 Shift worker 6 11 30 12 35 4 2 49 19 51
2019 Non-shift worker 13 21 33 21 10 0 1 32 35 1725
2018 Shift worker 6 19 32 18 21 0 4 40 27 26
2018 Non-shift worker 13 22 37 19 6 1 1 26 36 1334

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 2 20 23 26 22 4 4 52 23 35
2022 Non-shift worker 17 22 25 18 13 1 4 33 41 1720
2020 Shift worker 14 9 12 33 32 0 0 65 23 33
2020 Non-shift worker 17 22 28 19 10 2 2 31 40 1790
2019 Shift worker 8 8 22 20 38 4 0 60 17 50
2019 Non-shift worker 15 22 26 20 13 2 3 34 39 1723
2018 Shift worker 6 15 22 26 28 0 4 56 22 27
2018 Non-shift worker 18 27 26 18 7 1 2 26 47 1345

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 10 16 31 8 18 17 0 32 31 35
2022 Non-shift worker 12 19 28 21 14 3 4 38 33 1725
2020 Shift worker 7 20 11 35 21 4 3 60 28 33
2020 Non-shift worker 8 14 26 30 16 3 2 49 24 1784
2019 Shift worker 12 14 24 16 18 9 6 40 31 50
2019 Non-shift worker 13 16 27 23 16 3 2 41 30 1721
2018 Shift worker 17 22 19 15 23 4 0 39 41 27
2018 Non-shift worker 13 23 30 22 8 2 2 31 38 1337

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 2 21 29 11 23 6 7 40 27 35
2022 Non-shift worker 13 22 32 19 10 2 2 31 36 1725
2020 Shift worker 10 4 28 28 20 2 8 53 16 32
2020 Non-shift worker 10 20 33 23 11 2 1 35 31 1785
2019 Shift worker 4 11 32 19 27 4 2 50 16 51
2019 Non-shift worker 13 21 34 19 11 1 1 31 35 1720
2018 Shift worker 13 7 34 7 27 11 0 39 23 27
2018 Non-shift worker 14 25 33 18 7 2 2 25 40 1341

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 0 16 36 18 26 0 4 46 17 35
2022 Non-shift worker 5 11 34 28 20 0 2 49 16 1725
2020 Shift worker 7 11 26 36 19 0 0 55 18 34
2020 Non-shift worker 6 16 38 27 13 0 0 40 22 1793
2019 Shift worker 4 20 35 21 18 2 0 40 24 51
2019 Non-shift worker 14 28 33 16 9 0 1 25 42 1724

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 40 16 4 0 2 0 79 4 35
2022 Non-shift worker 16 31 18 20 12 3 0 48 33 1720
2020 Shift worker 38 44 2 11 2 2 0 84 14 33
2020 Non-shift worker 23 40 18 12 4 3 0 65 17 1784
2019 Shift worker 34 25 17 8 4 12 0 67 14 49
2019 Non-shift worker 20 37 20 14 4 4 1 60 19 1719

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 68 25 2 3 2 0 0 93 5 35
2022 Non-shift worker 63 23 4 6 3 1 0 87 8 1725
2020 Shift worker 50 39 2 9 0 0 0 89 9 34
2020 Non-shift worker 56 24 8 7 4 1 0 82 11 1786
2019 Shift worker 47 33 14 6 0 0 0 80 6 51
2019 Non-shift worker 54 28 7 7 4 1 0 82 11 1725
2018 Shift worker 48 34 0 8 10 0 0 82 18 27
2018 Non-shift worker 47 29 8 9 6 0 0 77 16 1351

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 76 20 2 2 0 0 0 96 2 35
2022 Non-shift worker 69 23 3 4 2 0 0 92 5 1725
2020 Shift worker 62 34 4 0 0 0 0 96 0 34
2020 Non-shift worker 65 25 4 4 2 0 0 90 6 1774
2019 Shift worker 59 35 4 2 0 0 0 94 2 51
2019 Non-shift worker 60 26 5 6 2 0 0 87 8 1728
2018 Shift worker 55 29 11 4 0 0 0 84 4 27
2018 Non-shift worker 53 33 6 5 3 0 0 86 8 1350

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 62 30 8 0 0 0 0 92 0 35
2022 Non-shift worker 60 29 5 3 2 1 0 90 5 1725
2020 Shift worker 52 37 11 0 0 0 0 89 0 34
2020 Non-shift worker 57 29 8 3 2 0 0 87 5 1783
2019 Shift worker 41 38 18 2 0 0 0 80 2 49
2019 Non-shift worker 54 33 7 4 2 1 0 87 6 1724
2018 Shift worker 41 34 15 5 0 4 0 78 6 27
2018 Non-shift worker 47 37 8 4 2 1 0 85 7 1349

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 35 5 4 0 0 0 91 4 35
2022 Non-shift worker 40 36 8 8 6 2 0 77 14 1725
2020 Shift worker 47 42 8 2 0 0 0 90 2 34
2020 Non-shift worker 43 37 9 7 3 2 0 82 9 1790
2019 Shift worker 46 25 22 2 2 2 0 73 4 50
2019 Non-shift worker 43 36 10 6 3 2 0 81 9 1715
2018 Shift worker 43 24 19 8 2 4 0 70 11 27
2018 Non-shift worker 48 35 9 4 3 1 0 84 7 1341

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 17 6 0 5 11 0 87 6 35
2022 Non-shift worker 40 35 10 6 3 6 0 79 10 1720
2020 Shift worker 55 27 12 2 2 2 0 84 4 34
2020 Non-shift worker 45 32 12 5 2 4 0 80 7 1788
2019 Shift worker 50 28 14 6 2 0 0 78 8 50
2019 Non-shift worker 49 31 11 3 2 4 0 84 5 1723
2018 Shift worker 48 24 7 11 6 4 0 75 18 27
2018 Non-shift worker 50 32 11 3 1 3 0 84 4 1342

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 29 5 2 0 0 0 93 2 35
2022 Non-shift worker 53 32 6 6 3 1 0 85 9 1725
2020 Shift worker 71 24 2 2 0 0 0 96 2 34
2020 Non-shift worker 60 28 6 3 2 0 0 89 5 1790
2019 Shift worker 60 28 6 4 2 0 0 88 6 51
2019 Non-shift worker 57 30 6 3 2 1 0 88 6 1725
2018 Shift worker 49 33 14 0 0 4 0 85 0 27
2018 Non-shift worker 55 32 7 3 2 0 0 88 6 1344

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 40 24 20 2 0 14 0 74 2 35
2022 Non-shift worker 50 25 6 6 4 5 5 83 10 1725

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 19 18 0 6 10 0 74 7 35
2022 Non-shift worker 47 25 7 6 4 5 5 80 11 1720

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 35 10 5 0 14 0 83 6 35
2022 Non-shift worker 30 27 22 5 2 13 1 66 8 1725
2020 Shift worker 54 24 16 0 6 0 0 78 6 34
2020 Non-shift worker 42 32 14 5 2 5 0 78 7 1797

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 35 4 4 5 0 0 86 9 35
2022 Non-shift worker 43 31 8 5 4 5 3 81 10 1720
2020 Shift worker 50 25 6 16 0 2 0 77 16 34
2020 Non-shift worker 51 26 9 5 3 4 2 82 9 1789

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 8 10 13 0 2 59 7 55 5 35
2022 Non-shift worker 12 18 19 5 4 38 5 52 15 1720

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 3 4 13 15 38 23 2 10 72 45

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 35 33 13 0 2 9 8 82 2 35
2022 Non-shift worker 35 27 12 6 4 8 8 74 12 1725
2020 Shift worker 35 40 8 4 2 9 2 84 7 34
2020 Non-shift worker 32 29 15 7 5 7 6 70 13 1788
2019 Shift worker 36 26 18 4 4 4 8 70 9 50
2019 Non-shift worker 37 28 12 8 5 6 4 73 14 1724
2018 Shift worker 26 38 16 4 10 4 3 68 15 27
2018 Non-shift worker 29 30 14 9 7 7 4 67 18 1354

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 24 39 15 13 0 9 0 69 15 35
2022 Non-shift worker 34 35 12 10 4 4 2 73 15 1720
2020 Shift worker 38 25 9 19 5 4 0 66 25 34
2020 Non-shift worker 42 34 10 6 3 2 2 80 10 1795
2019 Shift worker 37 32 13 8 6 2 2 72 14 51
2019 Non-shift worker 43 33 10 6 3 3 1 80 10 1724
2018 Shift worker 39 31 19 8 2 0 0 70 10 27
2018 Non-shift worker 43 35 9 7 4 2 1 80 11 1345

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 46 13 2 0 0 0 85 2 35
2022 Non-shift worker 32 37 16 6 4 4 0 72 11 1720
2020 Shift worker 52 27 16 2 2 0 0 80 4 34
2020 Non-shift worker 40 36 14 5 2 2 0 79 7 1786
2019 Shift worker 46 27 16 4 6 0 0 73 10 50
2019 Non-shift worker 39 37 14 5 3 2 0 78 8 1721
2018 Shift worker 41 28 20 4 2 4 0 72 7 27
2018 Non-shift worker 38 39 14 5 2 1 0 78 7 1343

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 35 31 13 4 6 12 0 74 11 35
2022 Non-shift worker 20 20 18 12 11 15 5 49 29 1725
2020 Shift worker 33 27 14 5 4 17 0 73 11 34
2020 Non-shift worker 25 22 17 11 8 13 4 57 23 1790
2019 Shift worker 24 23 20 4 8 17 4 59 15 51
2019 Non-shift worker 22 20 19 12 11 12 4 51 27 1728
2018 Shift worker 25 19 25 7 2 14 8 56 12 27
2018 Non-shift worker 20 21 18 12 13 13 3 49 29 1349

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 34 6 2 0 0 0 91 2 35
2022 Non-shift worker 45 43 2 7 3 0 0 88 10 1725
2020 Shift worker 56 29 8 7 0 0 0 85 7 34
2020 Non-shift worker 36 45 5 12 2 0 0 81 14 1798

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 23 7 7 0 0 4 85 8 35
2022 Non-shift worker 42 34 8 10 5 0 1 77 15 1725
2020 Shift worker 23 43 9 23 2 0 0 66 25 34
2020 Non-shift worker 31 38 11 14 4 0 1 70 18 1792
2019 Shift worker 58 31 4 2 4 0 0 90 6 51
2019 Non-shift worker 45 31 6 11 7 0 0 76 18 1724

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 67 21 10 2 0 0 0 88 2 35
2022 Non-shift worker 46 33 9 7 4 1 1 80 11 1720
2020 Shift worker 48 32 11 6 2 0 0 81 9 34
2020 Non-shift worker 42 35 10 9 3 0 1 78 12 1783
2019 Shift worker 52 34 8 4 2 0 0 86 6 51
2019 Non-shift worker 54 32 6 4 2 1 0 87 6 1710

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 76 9 9 6 0 0 0 85 6 35
2022 Non-shift worker 78 16 2 2 1 1 0 94 3 1720
2020 Shift worker 76 11 2 6 5 0 0 87 11 34
2020 Non-shift worker 78 15 3 2 1 1 0 94 3 1792

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 76 14 4 4 2 0 0 90 6 35
2022 Non-shift worker 86 8 2 2 2 0 0 95 3 1725
2019 Shift worker 85 8 8 0 0 0 0 92 0 51
2019 Non-shift worker 86 8 2 2 1 0 1 95 3 1722

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 11 23 11 4 0 0 62 15 35
2022 Non-shift worker 44 29 16 6 2 2 0 75 8 1725
2020 Shift worker 50 19 20 6 2 0 3 71 9 34
2020 Non-shift worker 47 28 16 6 2 2 0 76 8 1796
2019 Shift worker 53 27 12 4 2 2 0 82 6 51
2019 Non-shift worker 48 27 16 5 2 3 0 77 7 1728

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 1725
2020 Shift worker 0 100 34
2020 Non-shift worker 10 90 1800
2019 Shift worker 16 84 51
2019 Non-shift worker 13 87 1727

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 40 60 170
2020 Non-shift worker 45 55 187

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 66 34 170
2020 Non-shift worker 70 30 187

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 170
2020 Non-shift worker 3 97 187

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 170
2020 Non-shift worker 0 100 187

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 170
2020 Non-shift worker 7 93 187

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 170
2020 Non-shift worker 4 96 187

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 170
2020 Non-shift worker 6 94 187

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 38 62 170
2020 Non-shift worker 38 62 187

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 42 58 170
2020 Non-shift worker 48 52 187

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 51 49 170
2020 Non-shift worker 48 52 187

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 43 57 170
2020 Non-shift worker 49 51 187

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 37 63 170
2020 Non-shift worker 44 56 187

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 46 54 170
2020 Non-shift worker 56 44 187

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 35 65 170
2020 Non-shift worker 33 67 187

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 170

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 170
2020 Non-shift worker 6 94 187

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 170
2020 Non-shift worker 11 89 187

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 54 46 170
2020 Non-shift worker 53 47 187

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 20 80 170
2020 Non-shift worker 21 79 187

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 170
2020 Non-shift worker 15 85 187

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 56 44 170
2020 Non-shift worker 59 41 187

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 30 70 170
2020 Non-shift worker 24 76 187

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 170
2020 Non-shift worker 12 88 187

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 170
2020 Non-shift worker 10 90 187

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 170
2020 Non-shift worker 11 89 187

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 170
2020 Non-shift worker 3 97 187

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 170
2020 Non-shift worker 11 89 187

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86 170
2020 Non-shift worker 16 84 187

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 26 74 170
2020 Non-shift worker 25 75 187

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 160
2020 Non-shift worker 7 93 182

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 160
2020 Non-shift worker 19 81 182

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 160
2020 Non-shift worker 6 94 182

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 160
2020 Non-shift worker 7 93 182

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 160
2020 Non-shift worker 12 88 182

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 160
2020 Non-shift worker 17 83 182

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 22 78 160
2020 Non-shift worker 17 83 182

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 160
2020 Non-shift worker 15 85 182

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 160
2020 Non-shift worker 14 86 182

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 30 70 160
2020 Non-shift worker 40 60 182

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 160
2020 Non-shift worker 9 91 182

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 53 47 160
2020 Non-shift worker 53 47 182

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 160

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 57 43 160
2020 Non-shift worker 63 37 182

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 160

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 160
2020 Non-shift worker 15 85 182

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 19 14 9 0 2 36 20 76 4 35
2022 Non-shift worker 13 11 11 4 4 45 12 56 18 1725
2020 Shift worker 24 10 15 0 0 31 20 68 0 34
2020 Non-shift worker 19 14 14 4 4 37 7 60 14 1794
2019 Shift worker 33 14 10 2 6 28 6 72 13 50
2019 Non-shift worker 19 13 18 6 5 30 9 52 18 1729
2018 Shift worker 31 17 12 4 0 26 9 74 6 25
2018 Non-shift worker 17 16 18 6 4 34 7 54 16 1351

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 32 37 6 2 0 20 4 90 2 35
2022 Non-shift worker 31 31 12 5 3 17 2 75 10 1725
2020 Shift worker 51 16 17 5 0 11 0 75 6 34
2020 Non-shift worker 37 28 16 5 3 11 1 74 9 1793
2019 Shift worker 50 24 14 0 6 6 0 79 7 50
2019 Non-shift worker 38 28 15 5 3 10 1 74 9 1727
2018 Shift worker 40 31 12 0 0 17 0 86 0 27
2018 Non-shift worker 34 32 14 6 2 11 1 74 9 1351

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 1720
2019 Shift worker 18 82 51
2019 Non-shift worker 8 92 1723

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 28 72 145

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 81 19 145

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 145

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 145

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 145

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 145

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 145

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 30 70 145

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 145

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 145

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 145

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 20 80 145

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 26 74 145

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 145

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 145

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 145

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 18 82 145

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 145

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 33 67 145

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 145

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 145

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 39 61 140

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 140

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 140

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 140

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 140

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 140

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 140

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 140

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 48 52 140

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 135

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 16 84 135

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 135

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 135

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 135

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 135

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86 135

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 135

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 135

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 33 67 135

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 135

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 49 51 135

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 135

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 63 37 135

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 135

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 135

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 21 17 10 0 2 36 14 76 4 35
2022 Non-shift worker 15 11 13 4 3 47 7 57 15 1720
2020 Shift worker 35 11 15 0 0 26 12 75 0 34
2020 Non-shift worker 19 14 14 4 2 40 6 62 11 1795
2019 Shift worker 29 12 12 6 8 23 10 61 21 51
2019 Non-shift worker 20 12 18 4 3 35 9 57 11 1729
2018 Shift worker 30 20 11 4 0 32 4 77 6 27
2018 Non-shift worker 17 14 20 3 2 38 7 56 9 1345

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 32 35 8 0 2 16 6 87 2 35
2022 Non-shift worker 32 28 13 5 3 17 2 74 10 1720
2020 Shift worker 48 11 23 2 0 16 0 70 2 34
2020 Non-shift worker 38 28 14 4 2 13 1 76 7 1796
2019 Shift worker 42 24 14 4 8 8 0 72 13 50
2019 Non-shift worker 39 28 14 3 2 12 1 78 6 1728
2018 Shift worker 41 23 11 7 0 17 0 78 9 27
2018 Non-shift worker 34 31 15 3 2 14 1 76 6 1348

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92 35
2022 Non-shift worker 14 86 1725
2020 Shift worker 2 98 34
2020 Non-shift worker 12 88 1799
2019 Shift worker 18 82 51
2019 Non-shift worker 12 88 1729

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 72 28 250

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 75 25 250

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 39 35 7 10 7 1 1 76 17 185

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 32 6 0 2 3 6 91 2 35
2022 Non-shift worker 55 27 5 5 3 2 3 86 8 1725
2020 Shift worker 57 22 12 4 0 0 5 83 4 34
2020 Non-shift worker 55 27 6 4 2 2 3 87 7 1799

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Shift worker 17 81 2 0 0 25
2022 Non-shift worker 8 85 4 1 2 1410

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 94 6 30
2022 Non-shift worker 80 20 1435

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 45 55 30
2022 Non-shift worker 32 68 1435

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 52 48 30
2022 Non-shift worker 63 37 1435

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 44 56 30
2022 Non-shift worker 47 53 1435

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 11 89 30
2022 Non-shift worker 14 86 1435

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 19 81 30
2022 Non-shift worker 43 57 1435

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 30
2022 Non-shift worker 19 81 1435

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 35 65 30
2022 Non-shift worker 10 90 1435

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 26 74 30
2022 Non-shift worker 9 91 1435

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 26 74 30
2022 Non-shift worker 24 76 1435

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 19 81 30
2022 Non-shift worker 16 84 1435

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 3 97 30
2022 Non-shift worker 2 98 1435

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 12 88 30
2022 Non-shift worker 21 79 1435

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 71 14 2 4 3 0 6 91 7 30
2022 Non-shift worker 77 12 4 1 2 0 2 92 4 1435

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 10 11 8 25 39 3 4 69 22 30
2022 Non-shift worker 10 17 12 14 41 2 3 58 29 1435

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 25 24 3 41 0 0 44 32 30
2022 Non-shift worker 8 20 15 16 37 3 1 55 29 1435
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 62 35 2 0 0 0 0 98 0 35
2022 Non-shift worker 62 23 5 5 3 1 0 86 8 1725
2020 Shift worker 55 21 9 6 7 2 0 77 13 34
2020 Non-shift worker 57 26 7 5 3 1 0 84 9 1786

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 2 2 13 0 44 4 34 72 7 35
2022 Non-shift worker 3 6 10 8 40 6 27 71 13 1720

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 16 47 27 2 0 7 0 68 2 35
2022 Non-shift worker 29 42 13 8 5 3 0 74 13 1720
2020 Shift worker 47 30 21 2 0 0 0 77 2 34
2020 Non-shift worker 41 40 10 5 2 2 0 83 6 1794
2019 Shift worker 28 29 24 10 8 2 0 58 18 51
2019 Non-shift worker 35 39 13 7 2 3 0 77 9 1726
2018 Shift worker 37 38 7 8 2 7 0 81 11 27
2018 Non-shift worker 34 40 14 7 2 4 0 77 9 1346

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Shift worker 11 35 39 13 2 35
2022 Non-shift worker 9 26 37 20 7 1725

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 66 22 6 0 0 6 0 94 0 35
2022 Non-shift worker 60 24 8 3 2 2 0 87 6 1725
2020 Shift worker 56 35 2 4 2 0 0 92 6 34
2020 Non-shift worker 55 26 10 4 2 2 0 83 7 1785

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 31 11 4 3 3 0 82 7 35
2022 Non-shift worker 53 24 7 8 6 1 0 78 15 1720
2020 Shift worker 52 26 2 16 4 0 0 78 20 34
2020 Non-shift worker 46 27 10 11 6 1 0 73 17 1793

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 37 19 0 2 0 0 79 2 35
2022 Non-shift worker 33 39 11 10 6 1 0 73 16 1725
2020 Shift worker 46 34 11 9 0 0 0 80 9 34
2020 Non-shift worker 36 33 15 9 5 1 0 70 14 1799
2019 Shift worker 27 37 21 4 8 2 0 66 12 51
2019 Non-shift worker 31 37 14 10 6 2 0 69 17 1729
2018 Shift worker 22 35 19 17 4 4 0 59 22 27
2018 Non-shift worker 28 38 15 11 6 2 0 67 17 1350

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 22 52 12 10 4 1 0 74 14 590
2020 Non-shift worker 28 48 10 10 2 1 1 77 12 580

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 20 20 6 7 0 10 64 14 35
2022 Non-shift worker 34 27 19 8 9 0 2 62 18 1715
2020 Shift worker 47 24 13 7 7 0 2 72 14 34
2020 Non-shift worker 39 30 17 7 7 0 1 70 14 1777
2019 Shift worker 22 33 20 8 14 2 2 57 23 51
2019 Non-shift worker 27 30 20 11 11 0 1 58 22 1728
2018 Shift worker 11 29 27 9 24 0 0 40 33 27
2018 Non-shift worker 21 27 22 13 14 0 1 49 28 1345

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 19 16 46 14 4 0 0 35 18 35
2022 Non-shift worker 15 25 28 18 13 0 0 41 32 1715
2020 Shift worker 36 21 30 12 0 0 2 57 12 34
2020 Non-shift worker 15 23 28 19 14 0 0 38 33 1792
2019 Shift worker 27 24 31 8 8 2 0 52 16 51
2019 Non-shift worker 17 28 28 16 10 0 1 46 26 1727
2018 Shift worker 27 10 46 10 7 0 0 37 17 27
2018 Non-shift worker 10 24 32 21 12 0 0 34 33 1353

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 20 31 23 20 7 0 0 51 26 35
2022 Non-shift worker 21 28 24 14 12 0 1 49 27 1715
2020 Shift worker 36 25 35 2 0 0 2 62 3 34
2020 Non-shift worker 19 27 25 16 12 0 1 46 29 1788
2019 Shift worker 30 24 26 6 12 2 0 55 18 50
2019 Non-shift worker 20 30 23 16 10 0 1 51 27 1724
2018 Shift worker 31 14 42 8 5 0 0 45 13 27
2018 Non-shift worker 13 27 30 18 11 0 1 40 29 1345

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 17 20 27 17 14 4 0 39 33 35
2022 Non-shift worker 16 23 23 18 19 0 1 40 37 1720
2020 Shift worker 28 33 16 9 9 0 4 64 19 34
2020 Non-shift worker 17 25 23 18 15 0 1 43 34 1786
2019 Shift worker 40 16 16 8 12 4 4 61 22 50
2019 Non-shift worker 21 26 24 16 13 0 1 47 29 1720
2018 Shift worker 31 7 29 17 16 0 0 37 33 27
2018 Non-shift worker 12 23 27 20 16 1 1 36 37 1347

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 46 30 15 5 2 0 3 78 7 35
2022 Non-shift worker 36 27 17 7 8 0 3 66 16 1720
2020 Shift worker 47 19 21 9 0 2 2 69 9 34
2020 Non-shift worker 30 24 21 12 11 0 2 56 23 1789
2019 Shift worker 63 20 2 0 4 4 8 93 4 51
2019 Non-shift worker 38 29 16 9 5 0 2 69 15 1716
2018 Shift worker 49 26 15 0 6 0 4 78 6 26
2018 Non-shift worker 30 29 20 10 6 1 4 62 17 1336

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 27 20 9 0 3 0 70 9 35
2022 Non-shift worker 27 25 24 12 12 0 1 52 24 1720
2020 Shift worker 33 19 27 15 6 0 0 52 21 33
2020 Non-shift worker 22 26 23 15 13 0 0 49 28 1791
2019 Shift worker 45 22 18 6 6 4 0 69 12 51
2019 Non-shift worker 30 30 20 10 9 0 0 61 19 1723
2018 Shift worker 35 25 23 0 14 0 4 62 14 27
2018 Non-shift worker 23 28 25 13 10 0 0 51 23 1350

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 25 14 8 0 6 0 77 9 35
2022 Non-shift worker 32 33 18 9 6 1 1 66 16 1715
2020 Shift worker 59 29 10 2 0 0 0 88 2 34
2020 Non-shift worker 36 32 20 8 3 0 1 69 11 1784
2019 Shift worker 40 26 12 10 4 2 6 72 15 50
2019 Non-shift worker 31 35 19 9 5 0 1 67 14 1724
2018 Shift worker 31 31 25 11 4 0 0 61 14 27
2018 Non-shift worker 26 36 23 9 4 1 1 63 13 1343

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 18 22 11 0 0 0 67 11 35
2022 Non-shift worker 22 32 23 13 9 0 1 54 23 1720
2020 Shift worker 45 20 26 7 0 3 0 67 7 34
2020 Non-shift worker 24 31 24 13 7 0 1 56 20 1787
2019 Shift worker 42 19 12 10 6 6 6 69 18 51
2019 Non-shift worker 23 34 23 12 7 0 0 58 20 1726
2018 Shift worker 23 40 20 14 3 0 0 63 17 27
2018 Non-shift worker 18 32 28 14 7 0 1 50 21 1343

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 36 20 26 9 5 4 0 59 14 35
2022 Non-shift worker 30 30 18 11 9 0 1 61 21 1720
2020 Shift worker 40 25 27 0 2 3 2 69 2 34
2020 Non-shift worker 31 32 19 11 6 0 0 63 17 1792
2019 Shift worker 35 33 12 6 10 2 2 71 16 51
2019 Non-shift worker 29 29 22 11 8 0 0 58 20 1727
2018 Shift worker 19 27 30 12 7 0 5 49 19 27
2018 Non-shift worker 24 31 23 12 8 0 1 57 20 1342

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 20 14 3 11 0 0 72 14 35
2022 Non-shift worker 51 24 10 6 7 0 1 76 13 1720
2020 Shift worker 58 26 9 5 2 0 0 85 7 34
2020 Non-shift worker 50 25 13 6 5 0 0 76 11 1775
2019 Shift worker 42 27 14 2 12 2 2 71 14 51
2019 Non-shift worker 49 25 13 6 6 0 1 75 12 1724

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 25 10 10 0 0 3 79 10 35
2022 Non-shift worker 53 26 11 5 4 0 2 80 9 1720
2020 Shift worker 33 25 30 6 5 0 0 59 11 33
2020 Non-shift worker 26 32 23 12 6 0 0 58 19 1791

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 30 33 0 4 0 0 64 4 35
2022 Non-shift worker 36 30 19 8 5 0 1 67 13 1715
2020 Shift worker 26 30 21 18 2 0 2 57 21 34
2020 Non-shift worker 32 33 20 9 5 0 1 66 14 1791
2019 Shift worker 39 28 16 7 6 2 2 69 14 51
2019 Non-shift worker 38 33 18 7 3 0 0 71 10 1726
2018 Shift worker 31 34 19 8 3 0 4 68 12 27
2018 Non-shift worker 28 31 24 11 5 0 1 60 16 1334

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 20 6 9 2 0 2 83 11 35
2022 Non-shift worker 44 22 16 7 8 1 2 68 16 1715
2020 Shift worker 32 42 12 8 2 0 3 77 11 34
2020 Non-shift worker 45 28 16 7 3 0 1 74 9 1771
2019 Shift worker 67 12 8 6 4 2 2 82 10 51
2019 Non-shift worker 55 21 12 6 5 0 1 77 11 1722
2018 Shift worker 58 15 16 7 0 0 4 75 8 26
2018 Non-shift worker 51 22 13 7 5 0 2 74 12 1334

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 32 12 10 0 0 0 78 10 35
2022 Non-shift worker 47 33 13 4 3 0 1 80 7 1720
2020 Shift worker 31 48 13 2 6 0 0 79 8 34
2020 Non-shift worker 30 37 20 8 4 0 0 67 13 1769

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 78 11 7 3 0 0 2 91 3 35
2022 Non-shift worker 70 11 4 2 3 0 9 89 6 1720
2020 Shift worker 63 17 14 2 0 2 2 83 2 34
2020 Non-shift worker 71 13 5 2 1 0 7 91 4 1766
2019 Shift worker 73 16 0 4 4 2 2 92 8 51
2019 Non-shift worker 78 9 3 1 2 0 7 93 3 1723
2018 Shift worker 58 23 12 0 0 0 7 87 0 26
2018 Non-shift worker 72 13 5 2 2 0 6 91 4 1342

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 74 11 8 2 3 0 2 87 5 35
2022 Non-shift worker 76 8 4 2 3 1 6 90 5 1720
2020 Shift worker 75 17 2 0 2 0 4 96 2 34
2020 Non-shift worker 79 9 4 3 2 1 3 91 5 1761
2019 Shift worker 70 8 6 6 8 0 2 80 14 51
2019 Non-shift worker 74 10 5 3 4 1 2 87 8 1723
2018 Shift worker 67 7 11 3 4 0 7 81 7 27
2018 Non-shift worker 71 12 6 3 4 1 4 87 7 1335

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 74 9 10 2 3 0 2 85 5 35
2022 Non-shift worker 70 17 6 2 1 0 4 91 3 1720
2020 Shift worker 68 19 7 2 0 0 4 90 2 34
2020 Non-shift worker 71 18 6 3 1 0 1 90 4 1762
2019 Shift worker 65 20 8 0 2 0 6 90 2 51
2019 Non-shift worker 63 23 8 2 2 0 1 87 5 1718
2018 Shift worker 67 4 14 4 7 0 4 74 11 27
2018 Non-shift worker 59 24 9 3 2 0 2 85 6 1341

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 73 10 8 4 3 0 2 85 7 35
2022 Non-shift worker 66 16 8 3 4 0 3 85 7 1720
2020 Shift worker 69 20 3 2 2 0 4 92 4 33
2020 Non-shift worker 68 16 7 4 3 0 1 85 8 1772
2019 Shift worker 61 16 4 8 8 0 4 79 17 51
2019 Non-shift worker 61 18 9 5 6 0 1 80 11 1713
2018 Shift worker 54 16 16 0 11 0 4 72 11 27
2018 Non-shift worker 56 20 12 5 5 0 2 77 11 1331

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 71 4 8 3 0 0 14 87 3 35
2022 Non-shift worker 62 10 4 1 1 0 22 92 3 1715
2020 Shift worker 63 7 3 2 0 0 24 93 3 34
2020 Non-shift worker 63 11 3 2 1 0 20 93 3 1773
2019 Shift worker 70 4 0 2 0 0 24 97 3 51
2019 Non-shift worker 61 11 4 2 1 0 22 91 4 1717
2018 Shift worker 66 0 12 4 0 0 18 81 5 26
2018 Non-shift worker 53 12 5 2 1 0 28 89 4 1318

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 78 4 14 0 0 0 3 85 0 35
2022 Non-shift worker 72 15 4 1 1 0 6 93 3 1715
2020 Shift worker 72 7 12 0 0 0 8 86 0 34
2020 Non-shift worker 74 15 6 2 1 0 3 91 2 1794
2019 Shift worker 77 12 2 0 0 0 10 98 0 51
2019 Non-shift worker 71 17 5 2 1 0 4 92 3 1715
2018 Shift worker 70 12 10 0 0 0 8 89 0 27
2018 Non-shift worker 64 19 8 2 1 0 6 88 4 1333

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 12 18 3 2 0 0 78 5 35
2022 Non-shift worker 74 11 5 3 2 1 4 89 5 1720
2020 Shift worker 58 12 16 7 2 3 2 74 10 34
2020 Non-shift worker 71 13 8 3 3 0 2 86 6 1792
2019 Shift worker 63 7 8 8 8 0 6 75 16 51
2019 Non-shift worker 77 10 4 2 3 0 2 90 6 1723
2018 Shift worker 61 2 16 4 11 0 7 68 15 27
2018 Non-shift worker 73 13 5 3 2 0 4 89 5 1340

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 28 13 2 2 0 0 83 4 35
2022 Non-shift worker 49 26 14 4 4 0 3 77 8 1725
2020 Shift worker 33 30 18 14 2 0 2 64 17 34
2020 Non-shift worker 48 28 15 5 2 0 1 77 8 1791
2019 Shift worker 55 26 8 4 2 0 5 86 6 51
2019 Non-shift worker 56 27 10 3 2 0 1 84 6 1717
2018 Shift worker 38 31 11 9 12 0 0 69 20 27
2018 Non-shift worker 50 26 15 5 2 0 2 78 7 1340

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 10 37 41 8 0 0 4 49 9 35
2022 Non-shift worker 8 30 41 14 7 0 0 38 21 1725
2020 Shift worker 16 40 25 19 0 0 0 56 19 34
2020 Non-shift worker 11 32 37 15 6 0 0 43 20 1796
2019 Shift worker 19 35 28 16 2 0 0 54 18 51
2019 Non-shift worker 15 32 36 12 5 0 0 47 17 1730
2018 Shift worker 20 26 36 10 7 0 0 46 17 27
2018 Non-shift worker 10 31 39 16 4 0 0 41 20 1354

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 0 15 52 16 13 0 4 30 16 35
2022 Non-shift worker 9 23 40 20 7 0 1 27 32 1720
2020 Shift worker 2 17 22 43 16 0 0 59 19 34
2020 Non-shift worker 13 24 36 20 7 0 0 27 37 1783
2019 Shift worker 6 23 32 18 22 0 0 40 29 50
2019 Non-shift worker 10 20 40 21 10 0 0 30 30 1715
2018 Shift worker 0 23 30 24 23 0 0 47 23 27
2018 Non-shift worker 10 22 41 19 8 0 0 27 32 1336
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Shift worker 24 61 15 0 35
2022 Non-shift worker 29 56 14 1 1725
2020 Shift worker 19 40 36 5 34
2020 Non-shift worker 29 53 16 1 1799

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 33 67 495

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 14 7 0 3 7 36 84 4 35
2022 Non-shift worker 40 20 12 7 6 2 14 71 15 1725
2020 Shift worker 36 20 7 2 5 0 30 80 10 34
2020 Non-shift worker 41 23 14 8 7 1 7 69 16 1798
2019 Shift worker 41 10 15 8 12 2 12 59 23 51
2019 Non-shift worker 37 20 17 10 11 1 4 60 22 1717
2018 Shift worker 41 23 12 7 11 7 0 68 19 27
2018 Non-shift worker 35 18 15 11 14 1 6 57 27 1350

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 10 22 13 18 28 3 6 35 51 495

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 4 16 12 20 39 2 6 22 65 495
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