2022 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 41 9 9 2 0 0 80 11 90
2022 Does not provide services to public 33 43 14 7 3 0 0 76 10 235
2020 Provides services to public 47 42 8 1 1 0 0 90 2 100
2020 Does not provide services to public 43 41 7 6 2 0 0 84 9 258
2019 Provides services to public 45 38 9 5 2 0 0 83 8 113
2019 Does not provide services to public 33 46 13 5 3 0 0 79 9 255
2018 Provides services to public 34 56 5 4 1 0 0 90 5 95
2018 Does not provide services to public 37 43 12 5 2 0 0 80 8 216

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 29 15 9 9 0 0 66 19 90
2022 Does not provide services to public 36 39 9 9 8 0 0 74 17 240
2020 Provides services to public 37 40 14 6 3 0 0 77 9 102
2020 Does not provide services to public 39 39 11 6 5 0 0 78 11 257
2019 Provides services to public 38 36 11 8 6 1 0 74 15 111
2019 Does not provide services to public 33 41 12 8 5 0 0 74 14 252
2018 Provides services to public 35 37 12 14 1 0 0 72 15 95
2018 Does not provide services to public 35 44 9 8 4 0 0 79 12 216

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 32 5 1 2 0 0 92 3 90
2022 Does not provide services to public 54 32 10 2 1 0 0 86 4 235
2020 Provides services to public 62 34 3 0 1 0 0 96 1 101
2020 Does not provide services to public 55 34 8 2 0 0 0 90 2 255
2019 Provides services to public 62 29 6 3 0 0 0 91 3 108
2019 Does not provide services to public 54 35 9 1 1 0 0 88 2 253
2018 Provides services to public 61 36 2 0 1 0 0 97 1 94
2018 Does not provide services to public 53 35 10 1 1 0 0 88 2 212

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 39 14 3 2 1 0 81 5 90
2022 Does not provide services to public 46 37 9 5 3 1 0 83 8 235
2020 Provides services to public 56 37 6 0 1 0 0 93 1 102
2020 Does not provide services to public 46 39 8 4 2 0 0 86 6 258
2019 Provides services to public 45 37 10 7 0 1 0 83 7 113
2019 Does not provide services to public 42 40 11 4 3 0 0 82 7 256
2018 Provides services to public 47 41 6 4 1 0 0 89 5 95
2018 Does not provide services to public 42 42 7 5 3 0 0 85 8 215

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 44 13 5 2 0 0 80 7 90
2022 Does not provide services to public 44 35 9 8 4 0 0 79 12 240
2020 Provides services to public 52 29 13 5 0 0 0 81 5 102
2020 Does not provide services to public 44 32 13 8 3 0 0 76 11 259
2019 Provides services to public 43 27 19 10 2 0 0 70 12 113
2019 Does not provide services to public 33 38 16 8 4 0 0 72 12 256
2018 Provides services to public 49 29 14 7 1 0 0 78 8 94
2018 Does not provide services to public 46 29 14 7 3 1 0 76 10 216

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 36 11 10 3 0 0 76 13 90
2022 Does not provide services to public 42 34 10 8 5 0 0 76 14 235
2020 Provides services to public 52 27 16 4 1 0 0 78 5 102
2020 Does not provide services to public 44 33 13 8 2 0 0 76 10 259
2019 Provides services to public 38 35 19 4 4 0 0 72 9 110
2019 Does not provide services to public 33 37 17 9 4 0 0 70 13 253
2018 Provides services to public 45 34 12 9 0 0 0 80 9 93
2018 Does not provide services to public 42 37 10 6 4 0 0 80 10 213

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 30 9 14 1 3 0 75 15 90
2022 Does not provide services to public 37 22 19 11 6 3 1 62 18 240
2020 Provides services to public 52 26 13 7 1 0 0 78 8 102
2020 Does not provide services to public 40 27 11 11 7 4 1 69 19 259
2019 Provides services to public 40 21 17 10 8 4 0 63 19 113
2019 Does not provide services to public 31 26 18 14 8 2 0 59 22 255
2018 Provides services to public 37 23 23 12 1 2 1 62 14 94
2018 Does not provide services to public 35 27 15 13 7 1 0 64 21 216
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 25 9 3 2 2 5 85 5 90
2022 Does not provide services to public 45 26 14 4 5 1 5 75 10 240
2020 Provides services to public 52 22 15 5 0 2 4 78 6 102
2020 Does not provide services to public 44 29 15 5 1 1 5 78 7 256
2019 Provides services to public 52 22 14 4 3 2 4 78 7 112
2019 Does not provide services to public 42 27 17 5 2 2 5 74 8 256

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 28 4 7 2 1 1 87 9 90
2022 Does not provide services to public 50 25 12 5 7 0 1 76 12 235
2020 Provides services to public 54 23 11 8 2 1 1 79 10 102
2020 Does not provide services to public 50 28 12 7 2 0 0 78 9 256
2019 Provides services to public 54 25 9 10 3 0 0 78 13 113
2019 Does not provide services to public 40 34 11 7 5 1 1 76 12 252
2018 Provides services to public 48 32 9 8 3 0 0 80 11 95
2018 Does not provide services to public 42 37 7 11 3 0 0 79 14 217

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 17 12 5 2 0 1 81 7 90
2022 Does not provide services to public 54 24 9 7 5 1 0 79 12 240
2020 Provides services to public 57 19 15 6 2 0 1 77 8 102
2020 Does not provide services to public 56 25 8 8 3 0 0 81 11 258
2019 Provides services to public 57 21 10 5 5 1 1 80 10 113
2019 Does not provide services to public 42 33 13 8 3 1 0 76 10 255
2018 Provides services to public 52 26 14 6 3 0 0 77 9 95
2018 Does not provide services to public 43 35 11 6 5 0 0 79 10 218

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 24 11 4 5 10 0 78 9 90
2022 Does not provide services to public 38 28 12 9 6 6 0 71 16 240
2020 Provides services to public 45 29 19 2 2 2 1 76 4 102
2020 Does not provide services to public 38 31 16 7 3 5 0 73 10 259
2019 Provides services to public 39 23 17 8 6 5 1 67 16 113
2019 Does not provide services to public 36 28 19 6 6 5 0 68 13 254
2018 Provides services to public 29 43 16 8 2 1 0 73 10 95
2018 Does not provide services to public 32 32 19 7 4 6 0 68 12 217

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 27 14 8 7 6 0 69 16 90
2022 Does not provide services to public 32 33 15 10 8 2 0 66 19 240
2020 Provides services to public 38 33 23 1 3 1 1 72 4 102
2020 Does not provide services to public 35 34 15 10 4 2 0 70 14 256
2019 Provides services to public 33 22 19 13 9 4 1 58 23 113
2019 Does not provide services to public 27 28 23 12 7 3 0 56 20 254
2018 Provides services to public 26 40 17 12 3 1 1 67 16 95
2018 Does not provide services to public 29 36 12 14 6 2 0 67 21 217

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 27 17 10 11 6 0 59 23 90
2022 Does not provide services to public 22 33 16 14 12 3 0 57 26 235
2020 Provides services to public 27 34 24 10 3 0 1 62 13 102
2020 Does not provide services to public 22 36 17 16 6 3 0 60 22 259
2019 Provides services to public 27 25 20 8 14 5 1 55 24 112
2019 Does not provide services to public 16 29 23 13 13 6 0 48 27 254
2018 Provides services to public 22 35 19 18 4 1 1 58 23 94
2018 Does not provide services to public 19 25 24 19 7 5 0 47 28 218

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 33 14 13 8 5 0 63 23 90
2022 Does not provide services to public 25 30 14 16 13 1 0 56 29 240
2020 Provides services to public 30 39 17 11 2 0 0 70 13 102
2020 Does not provide services to public 23 41 14 17 5 1 0 64 22 259
2019 Provides services to public 23 31 22 10 12 1 1 54 23 113
2019 Does not provide services to public 18 29 21 16 12 4 0 49 29 255
2018 Provides services to public 19 38 21 16 5 0 0 57 22 94
2018 Does not provide services to public 17 36 14 22 8 3 0 55 31 218
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 31 14 11 11 0 0 64 22 90
2022 Does not provide services to public 29 35 18 10 8 0 0 64 18 240
2020 Provides services to public 35 31 20 9 5 0 0 66 14 102
2020 Does not provide services to public 34 40 13 8 4 0 0 75 13 257
2019 Provides services to public 36 30 17 14 4 0 0 66 17 111
2019 Does not provide services to public 26 39 17 12 5 1 0 65 17 255
2018 Provides services to public 30 43 14 8 4 0 0 73 13 95
2018 Does not provide services to public 28 36 19 12 5 0 0 64 16 217

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 37 12 5 4 0 0 80 9 90
2022 Does not provide services to public 38 44 10 5 3 0 0 82 8 235
2020 Provides services to public 40 48 7 4 1 0 0 88 5 102
2020 Does not provide services to public 42 39 10 8 1 0 0 81 10 256
2019 Provides services to public 45 35 4 12 3 0 0 80 15 111
2019 Does not provide services to public 34 45 9 10 2 0 0 79 12 254
2018 Provides services to public 38 43 12 6 1 0 0 81 7 95
2018 Does not provide services to public 37 41 10 10 3 0 0 77 13 218

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 24 12 2 5 0 1 80 7 90
2022 Does not provide services to public 46 26 13 8 6 0 1 73 14 240
2020 Provides services to public 51 26 14 4 3 1 1 78 7 102
2020 Does not provide services to public 45 32 12 8 1 1 0 78 10 256
2019 Provides services to public 45 33 12 5 4 0 1 79 10 113
2019 Does not provide services to public 39 33 13 11 3 1 1 73 14 256
2018 Provides services to public 51 27 12 8 1 0 0 78 9 95
2018 Does not provide services to public 40 40 7 9 3 0 0 81 12 218

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 38 7 8 2 0 0 83 10 90
2022 Does not provide services to public 41 40 10 7 2 0 0 81 9 240
2020 Provides services to public 44 42 7 2 3 0 1 87 5 101
2020 Does not provide services to public 43 41 9 6 1 0 1 84 7 256
2019 Provides services to public 37 44 7 9 3 0 0 82 11 113
2019 Does not provide services to public 37 47 4 9 2 0 0 85 11 254
2018 Provides services to public 40 47 4 5 3 0 1 88 8 95
2018 Does not provide services to public 43 40 5 10 2 0 1 83 12 218

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 25 6 4 2 2 1 87 6 90
2022 Does not provide services to public 49 21 16 3 7 3 1 73 10 240
2020 Provides services to public 55 27 12 5 0 1 1 83 5 102
2020 Does not provide services to public 45 29 13 7 3 1 1 76 11 257

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 34 15 12 11 2 1 61 23 90
2022 Does not provide services to public 26 33 16 15 7 2 0 61 23 240
2020 Provides services to public 32 31 23 12 0 1 0 64 13 100
2020 Does not provide services to public 24 37 18 12 7 2 0 62 19 259
2019 Provides services to public 28 31 17 12 10 1 1 60 22 113
2019 Does not provide services to public 20 36 18 16 7 2 0 57 24 256
2018 Provides services to public 29 30 19 17 4 0 1 60 21 94
2018 Does not provide services to public 29 34 20 9 5 2 0 65 15 217

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 30 12 2 3 0 2 83 5 90
2022 Does not provide services to public 44 26 13 5 5 2 5 76 10 240
2020 Provides services to public 54 21 12 7 2 3 1 79 9 102
2020 Does not provide services to public 45 29 13 5 4 0 4 77 9 259
2019 Provides services to public 42 31 11 5 4 3 4 79 10 113
2019 Does not provide services to public 47 30 13 5 2 0 2 79 8 254

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 25 15 4 2 3 1 79 6 90
2022 Does not provide services to public 48 20 11 7 6 2 6 73 14 235
2020 Provides services to public 45 32 12 9 0 1 0 79 9 102
2020 Does not provide services to public 44 28 13 9 3 0 3 75 12 259
2019 Provides services to public 40 29 16 5 5 3 2 72 11 113
2019 Does not provide services to public 40 29 16 6 4 1 3 73 10 253

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 79 9 1 3 2 2 5 94 5 90
2022 Does not provide services to public 72 9 6 1 3 3 5 89 5 240
2020 Provides services to public 75 14 5 1 2 3 0 92 3 102
2020 Does not provide services to public 77 11 4 1 1 2 4 93 3 256
2019 Provides services to public 70 18 5 1 0 5 2 94 1 111
2019 Does not provide services to public 76 10 6 1 1 4 3 91 3 253

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 77 8 1 1 2 5 6 95 4 90
2022 Does not provide services to public 68 13 4 1 1 2 10 92 3 240
2020 Provides services to public 68 16 7 0 0 5 3 92 0 101
2020 Does not provide services to public 72 13 4 2 0 2 6 93 2 259
2019 Provides services to public 77 10 2 0 2 3 7 96 2 112
2019 Does not provide services to public 77 9 3 2 1 1 7 93 3 252

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 25 13 12 19 3 3 52 34 90
2022 Does not provide services to public 17 29 14 13 19 3 4 51 34 240
2020 Provides services to public 24 32 16 12 13 2 2 58 26 101
2020 Does not provide services to public 20 27 18 15 16 2 3 49 32 259
2019 Provides services to public 27 19 15 11 24 2 2 49 36 113
2019 Does not provide services to public 17 30 15 19 16 2 2 48 36 255
2018 Provides services to public 23 25 14 14 21 0 3 49 37 94
2018 Does not provide services to public 22 24 22 16 13 1 2 47 30 218

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 44 5 5 7 0 0 83 12 90
2022 Does not provide services to public 39 36 10 6 8 0 0 75 15 240
2020 Provides services to public 40 39 10 8 2 1 0 79 10 102
2020 Does not provide services to public 39 38 10 9 4 0 0 77 13 255
2019 Provides services to public 39 32 13 11 5 0 0 71 16 111
2019 Does not provide services to public 32 43 11 9 5 0 0 75 14 255
2018 Provides services to public 38 37 14 8 3 0 0 75 12 94
2018 Does not provide services to public 32 41 11 12 5 0 0 73 17 212

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 28 17 5 10 0 0 68 15 90
2022 Does not provide services to public 40 33 15 5 7 0 0 73 12 235
2020 Provides services to public 43 33 16 3 4 0 0 77 7 101
2020 Does not provide services to public 40 37 10 9 3 0 0 77 12 257
2019 Provides services to public 45 27 16 7 6 0 0 72 13 111
2019 Does not provide services to public 35 35 16 7 6 0 0 71 13 255
2018 Provides services to public 42 34 17 4 3 0 0 76 7 94
2018 Does not provide services to public 36 38 11 9 6 0 0 74 15 214

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 32 13 4 7 1 0 76 11 90
2022 Does not provide services to public 39 36 14 4 5 1 0 76 9 240
2020 Provides services to public 46 35 12 6 1 0 0 81 7 101
2020 Does not provide services to public 37 44 9 8 2 0 0 81 9 256
2019 Provides services to public 43 35 11 8 2 0 0 79 10 113
2019 Does not provide services to public 33 42 17 6 2 0 0 75 8 252
2018 Provides services to public 40 40 10 8 2 0 0 80 10 95
2018 Does not provide services to public 37 37 15 7 2 0 0 75 10 216

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 35 17 7 7 7 1 66 15 90
2022 Does not provide services to public 24 43 14 8 7 4 0 70 15 240
2020 Provides services to public 28 36 24 9 1 1 1 66 10 99
2020 Does not provide services to public 26 42 16 9 3 3 0 71 12 259
2019 Provides services to public 29 32 24 9 4 2 0 62 14 113
2019 Does not provide services to public 18 47 20 8 4 3 1 67 12 255
2018 Provides services to public 26 40 26 4 2 1 0 67 7 93
2018 Does not provide services to public 23 40 19 11 5 1 0 64 17 218

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 30 5 7 10 0 0 78 17 90
2022 Does not provide services to public 42 30 13 10 4 0 0 73 15 240
2020 Provides services to public 46 24 19 7 3 0 0 71 10 101
2020 Does not provide services to public 44 33 10 9 3 0 0 77 13 258
2019 Provides services to public 39 31 12 13 5 0 0 70 18 112
2019 Does not provide services to public 39 36 15 6 3 0 0 76 9 254
2018 Provides services to public 42 32 16 7 3 0 0 73 11 95
2018 Does not provide services to public 42 34 12 8 4 0 0 76 12 218

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 36 16 3 1 0 2 79 4 90
2022 Does not provide services to public 40 36 16 5 2 0 0 76 7 240
2020 Provides services to public 39 34 16 7 5 0 0 73 12 101
2020 Does not provide services to public 40 32 19 7 2 0 0 72 10 256
2019 Provides services to public 42 30 14 8 4 0 2 73 12 113
2019 Does not provide services to public 39 32 19 7 1 0 1 72 9 250
2018 Provides services to public 41 31 11 8 6 0 2 74 14 95
2018 Does not provide services to public 45 32 14 5 3 0 2 78 7 217

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 14 7 4 8 1 9 79 13 90
2022 Does not provide services to public 55 25 6 2 5 1 6 85 8 240

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 30 43 27 90
2022 Does not provide services to public 32 41 27 240
2020 Provides services to public 14 52 34 102
2020 Does not provide services to public 19 48 33 259
2019 Provides services to public 18 50 32 113
2019 Does not provide services to public 23 43 34 256
2018 Provides services to public 15 60 25 95
2018 Does not provide services to public 17 40 43 217

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 30 20 21 8 9 12 25
2022 Does not provide services to public 16 18 32 7 22 6 75
2020 Provides services to public 27 7 58 0 7 0 15
2020 Does not provide services to public 24 6 42 6 10 12 50
2019 Provides services to public 20 14 36 9 18 4 22
2019 Does not provide services to public 19 15 38 0 12 15 59
2018 Provides services to public 19 12 28 14 14 13 15
2018 Does not provide services to public 20 14 39 2 13 12 39
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 31 4 2 3 2 0 91 5 90
2022 Does not provide services to public 53 33 9 4 1 0 0 86 5 235
2020 Provides services to public 61 32 5 1 1 0 0 93 2 101
2020 Does not provide services to public 56 34 5 4 0 0 0 90 5 254
2019 Provides services to public 59 35 5 1 0 1 0 94 1 111
2019 Does not provide services to public 48 41 7 3 2 0 0 88 5 254
2018 Provides services to public 53 38 7 2 0 0 0 91 2 95
2018 Does not provide services to public 48 42 5 3 1 0 0 90 4 215

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 49 13 4 2 3 0 80 7 90
2022 Does not provide services to public 30 49 12 7 1 0 0 79 8 240
2020 Provides services to public 36 38 22 3 1 1 0 74 4 102
2020 Does not provide services to public 32 47 12 6 2 1 0 80 8 259
2019 Provides services to public 36 43 11 8 1 1 0 80 8 113
2019 Does not provide services to public 20 49 16 10 3 2 0 70 13 256
2018 Provides services to public 31 51 14 4 0 0 0 82 4 93
2018 Does not provide services to public 34 38 15 10 2 1 0 73 12 218

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 16 32 24 18 0 3 44 23 90
2022 Does not provide services to public 11 19 37 23 9 0 1 32 30 240
2020 Provides services to public 1 23 40 25 11 0 0 36 24 102
2020 Does not provide services to public 6 21 34 27 11 0 1 38 27 258
2019 Provides services to public 8 13 43 26 8 1 1 34 22 113
2019 Does not provide services to public 7 21 37 24 10 1 0 34 29 254
2018 Provides services to public 4 25 44 14 12 0 1 26 30 95
2018 Does not provide services to public 5 19 41 21 12 1 2 33 25 217

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 27 24 22 14 2 3 37 38 90
2022 Does not provide services to public 10 19 30 21 13 2 5 36 31 235
2020 Provides services to public 7 12 45 22 13 0 1 35 19 102
2020 Does not provide services to public 11 19 27 26 13 1 3 41 31 257
2019 Provides services to public 15 17 26 27 14 2 1 42 32 113
2019 Does not provide services to public 14 18 29 21 14 1 2 36 34 255
2018 Provides services to public 12 19 43 17 9 0 0 26 31 95
2018 Does not provide services to public 13 16 31 23 13 1 2 38 30 212

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 1 7 25 36 26 3 2 65 8 90
2022 Does not provide services to public 1 7 31 35 21 1 4 59 9 240
2020 Provides services to public 0 1 26 45 27 0 1 73 1 101
2020 Does not provide services to public 4 9 23 38 23 1 2 63 14 253
2019 Provides services to public 3 6 20 45 25 0 1 71 9 113
2019 Does not provide services to public 2 7 30 32 24 1 3 59 10 251
2018 Provides services to public 2 8 27 41 18 1 3 61 11 94
2018 Does not provide services to public 3 8 25 36 25 1 2 63 12 213

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 19 41 14 17 2 2 33 24 90
2022 Does not provide services to public 8 22 28 19 19 1 2 40 31 235
2020 Provides services to public 5 22 32 28 12 0 1 41 27 102
2020 Does not provide services to public 9 18 26 28 15 1 2 45 28 258
2019 Provides services to public 10 21 26 22 16 3 1 40 33 113
2019 Does not provide services to public 10 18 29 24 17 1 2 42 29 253
2018 Provides services to public 8 24 34 16 17 1 0 33 32 95
2018 Does not provide services to public 6 21 29 25 17 1 2 43 28 215

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 2 18 25 27 17 3 8 49 23 90
2022 Does not provide services to public 8 16 28 20 18 3 7 42 27 235
2020 Provides services to public 5 13 16 30 34 2 1 65 18 101
2020 Does not provide services to public 1 9 27 30 27 4 2 61 11 255
2019 Provides services to public 2 9 25 26 31 4 4 62 11 112
2019 Does not provide services to public 5 11 22 26 29 5 2 59 17 254
2018 Provides services to public 3 13 20 31 27 2 3 62 17 95
2018 Does not provide services to public 4 3 23 33 30 2 5 68 7 213

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 17 29 32 16 1 1 49 22 90
2022 Does not provide services to public 8 22 28 22 15 2 3 39 31 240
2020 Provides services to public 2 15 31 30 20 2 1 51 17 102
2020 Does not provide services to public 8 13 32 27 17 2 1 46 21 255
2019 Provides services to public 7 18 30 21 18 4 3 41 27 113
2019 Does not provide services to public 11 19 26 21 18 2 3 41 31 253
2018 Provides services to public 10 12 30 27 16 4 0 45 23 95
2018 Does not provide services to public 11 12 29 25 18 3 1 45 25 215

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 28 26 23 18 0 0 40 34 90
2022 Does not provide services to public 4 15 34 31 14 0 2 46 19 240
2020 Provides services to public 2 15 45 23 15 0 0 38 17 102
2020 Does not provide services to public 4 13 38 28 15 0 2 44 17 257
2019 Provides services to public 5 13 35 26 19 1 1 45 19 113
2019 Does not provide services to public 7 14 24 37 17 0 1 54 21 252

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 39 20 16 4 3 0 58 21 90
2022 Does not provide services to public 17 38 17 18 7 3 0 57 26 240
2020 Provides services to public 31 36 21 9 3 0 0 67 12 101
2020 Does not provide services to public 21 45 19 11 3 0 0 67 14 257
2019 Provides services to public 20 43 14 18 4 2 0 63 22 112
2019 Does not provide services to public 12 34 27 16 9 2 1 47 25 253

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 23 10 4 9 0 0 77 13 90
2022 Does not provide services to public 51 25 13 4 6 1 0 76 11 240
2020 Provides services to public 52 27 7 8 4 1 0 80 13 101
2020 Does not provide services to public 45 32 6 13 5 0 0 76 18 256
2019 Provides services to public 49 27 4 12 7 0 1 77 20 112
2019 Does not provide services to public 41 33 11 11 3 0 0 74 14 255
2018 Provides services to public 55 22 4 13 6 0 0 77 19 94
2018 Does not provide services to public 40 32 12 8 7 1 0 72 16 217

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 34 7 2 4 0 0 87 6 90
2022 Does not provide services to public 56 28 5 5 4 0 0 85 10 240
2020 Provides services to public 55 26 9 6 4 0 0 81 10 101
2020 Does not provide services to public 58 26 7 5 2 0 0 85 8 257
2019 Provides services to public 49 30 4 12 4 0 1 79 17 113
2019 Does not provide services to public 47 33 8 8 3 0 0 80 11 252
2018 Provides services to public 45 33 12 8 2 0 0 78 10 94
2018 Does not provide services to public 48 36 5 8 3 1 0 84 11 216

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 29 13 4 4 1 0 79 8 90
2022 Does not provide services to public 46 32 13 3 5 2 0 79 8 235
2020 Provides services to public 49 34 9 6 2 0 0 83 9 101
2020 Does not provide services to public 43 36 12 7 1 2 0 80 8 254
2019 Provides services to public 46 35 8 6 4 1 1 82 10 113
2019 Does not provide services to public 40 40 12 3 3 1 0 81 7 255
2018 Provides services to public 42 38 13 3 4 0 0 80 7 94
2018 Does not provide services to public 42 36 12 6 2 1 0 79 9 217

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 28 15 5 7 3 1 72 12 90
2022 Does not provide services to public 38 43 8 5 5 1 0 82 10 240
2020 Provides services to public 41 36 13 6 2 1 0 78 9 101
2020 Does not provide services to public 39 39 12 7 2 0 0 79 9 257
2019 Provides services to public 45 32 9 6 7 1 1 78 14 112
2019 Does not provide services to public 30 45 14 7 2 1 0 77 9 255
2018 Provides services to public 51 39 8 2 0 0 0 90 2 94
2018 Does not provide services to public 44 34 13 5 1 2 0 80 6 216

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 30 12 6 3 9 0 77 10 90
2022 Does not provide services to public 35 42 11 6 3 2 0 79 10 235
2020 Provides services to public 43 36 12 5 2 1 1 80 7 101
2020 Does not provide services to public 42 37 11 4 1 2 2 83 5 258
2019 Provides services to public 54 32 10 2 2 0 1 86 4 113
2019 Does not provide services to public 42 40 14 2 0 2 0 83 3 256
2018 Provides services to public 58 29 10 1 1 1 0 88 2 94
2018 Does not provide services to public 49 34 11 2 1 3 0 86 3 216

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 41 4 5 3 0 0 88 8 90
2022 Does not provide services to public 52 37 3 4 4 0 0 89 8 235
2020 Provides services to public 57 34 6 2 1 0 0 91 3 100
2020 Does not provide services to public 55 32 8 4 1 0 0 86 5 258
2019 Provides services to public 54 27 13 3 3 0 0 81 5 112
2019 Does not provide services to public 47 38 10 3 2 0 0 85 5 255
2018 Provides services to public 52 29 15 3 0 0 0 82 3 93
2018 Does not provide services to public 54 33 8 4 1 0 0 87 5 215

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 25 12 5 4 5 2 76 11 90
2022 Does not provide services to public 42 33 8 6 4 4 4 81 10 240

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 27 17 9 1 1 4 73 10 90
2022 Does not provide services to public 37 32 11 7 5 5 4 75 13 240

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 25 17 7 4 15 0 66 14 90
2022 Does not provide services to public 24 22 25 9 4 16 1 55 15 240
2020 Provides services to public 42 26 21 6 1 4 1 71 7 102
2020 Does not provide services to public 32 29 22 7 2 7 1 66 10 258

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 25 10 6 5 6 1 77 12 90
2022 Does not provide services to public 44 35 6 5 4 4 3 84 9 235
2020 Provides services to public 50 27 12 7 1 1 2 79 8 102
2020 Does not provide services to public 44 36 9 6 2 2 0 82 8 258

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 12 26 5 3 37 1 44 13 90
2022 Does not provide services to public 9 19 21 7 4 36 4 46 19 240

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 26 14 14 8 4 2 61 24 90
2022 Does not provide services to public 25 35 15 11 7 5 2 64 19 235
2020 Provides services to public 34 31 18 9 4 3 1 67 14 102
2020 Does not provide services to public 23 36 16 12 4 6 3 65 18 257
2019 Provides services to public 32 28 13 17 6 3 2 63 24 113
2019 Does not provide services to public 26 34 19 9 7 2 3 64 16 255
2018 Provides services to public 26 35 23 5 7 2 1 63 13 94
2018 Does not provide services to public 26 37 19 10 5 2 2 65 15 216

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 29 10 3 7 6 0 78 11 90
2022 Does not provide services to public 30 43 9 10 5 3 0 75 15 235
2020 Provides services to public 43 41 10 3 2 0 1 85 5 101
2020 Does not provide services to public 39 37 11 7 2 2 2 79 9 256
2019 Provides services to public 42 37 9 6 3 2 1 82 9 113
2019 Does not provide services to public 36 42 12 5 3 2 0 79 8 255
2018 Provides services to public 45 41 7 4 1 0 1 88 5 94
2018 Does not provide services to public 46 32 11 6 2 1 1 79 9 218

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 39 9 7 2 6 0 81 10 90
2022 Does not provide services to public 29 43 15 8 4 1 1 73 12 240
2020 Provides services to public 43 38 15 2 2 0 0 81 4 102
2020 Does not provide services to public 41 34 19 4 2 1 0 76 5 258
2019 Provides services to public 47 32 8 8 3 0 2 80 12 113
2019 Does not provide services to public 34 43 16 4 1 1 0 78 5 255
2018 Provides services to public 41 43 13 2 0 0 1 85 2 91
2018 Does not provide services to public 40 38 14 5 2 0 0 79 7 218

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 25 14 12 12 6 0 59 26 90
2022 Does not provide services to public 25 28 17 9 10 9 2 60 21 240
2020 Provides services to public 29 24 18 14 8 7 0 57 24 102
2020 Does not provide services to public 30 28 15 10 8 8 2 63 20 257
2019 Provides services to public 30 18 21 13 9 5 2 52 25 113
2019 Does not provide services to public 19 36 18 12 8 6 1 59 22 254
2018 Provides services to public 27 35 18 7 9 2 2 64 17 94
2018 Does not provide services to public 26 31 17 10 8 5 2 62 20 217

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 43 4 9 4 0 0 83 13 90
2022 Does not provide services to public 50 38 5 4 3 0 0 88 7 240
2020 Provides services to public 25 53 7 13 2 0 0 79 15 102
2020 Does not provide services to public 32 43 5 18 2 0 0 75 20 258

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 37 5 9 5 0 0 81 14 90
2022 Does not provide services to public 46 35 7 9 3 0 0 81 12 240
2020 Provides services to public 35 43 12 8 2 0 0 78 10 100
2020 Does not provide services to public 36 42 10 10 2 0 0 78 13 258
2019 Provides services to public 41 40 6 12 2 0 0 81 13 112
2019 Does not provide services to public 40 38 7 11 5 0 0 77 15 255

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 29 2 7 2 0 0 90 8 90
2022 Does not provide services to public 53 37 6 4 0 0 0 90 4 235
2020 Provides services to public 46 41 6 6 0 0 1 88 6 101
2020 Does not provide services to public 47 37 4 9 3 0 0 85 11 257
2019 Provides services to public 57 29 5 6 3 0 0 86 9 112
2019 Does not provide services to public 48 42 5 5 0 0 0 90 5 254

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 77 14 2 2 2 1 1 94 4 90
2022 Does not provide services to public 80 14 5 0 0 0 0 95 1 235
2020 Provides services to public 75 19 3 2 1 0 0 94 3 101
2020 Does not provide services to public 76 15 5 1 1 0 2 93 2 257

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 78 9 5 1 1 0 6 93 2 90
2022 Does not provide services to public 84 5 4 1 1 1 5 94 2 240
2019 Provides services to public 79 8 5 1 2 0 5 92 4 111
2019 Does not provide services to public 76 11 5 1 1 0 5 92 2 253

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 18 17 6 2 18 1 68 11 90
2022 Does not provide services to public 27 23 14 4 8 20 3 65 16 240
2020 Provides services to public 34 23 12 7 7 10 6 69 17 100
2020 Does not provide services to public 34 25 13 3 6 11 8 73 11 259
2019 Provides services to public 30 27 12 6 7 14 5 70 16 113
2019 Does not provide services to public 31 23 19 5 4 14 5 66 11 255

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 90
2022 Does not provide services to public 11 89 240
2020 Provides services to public 8 92 101
2020 Does not provide services to public 12 88 259
2019 Provides services to public 15 85 111
2019 Does not provide services to public 15 85 254
2018 Provides services to public 10 90 95
2018 Does not provide services to public 9 91 217

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 15
2022 Does not provide services to public 39 61 25
2018 Provides services to public 51 49 10
2018 Does not provide services to public 55 45 20

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 58 42 15
2022 Does not provide services to public 68 32 25
2019 Provides services to public 31 69 17
2019 Does not provide services to public 57 43 37

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 15
2022 Does not provide services to public 11 89 25

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25
2019 Provides services to public 0 100 17
2019 Does not provide services to public 0 100 37
2018 Provides services to public 0 100 10
2018 Does not provide services to public 0 100 20

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 15
2022 Does not provide services to public 3 97 25

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 3 97 25

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 3 97 25

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 15
2022 Does not provide services to public 42 58 25
2019 Provides services to public 59 41 17
2019 Does not provide services to public 44 56 37

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 62 38 15
2022 Does not provide services to public 46 54 25
2019 Provides services to public 42 58 17
2019 Does not provide services to public 47 53 37

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 15
2022 Does not provide services to public 42 58 25
2019 Provides services to public 54 46 17
2019 Does not provide services to public 48 52 37
2018 Provides services to public 49 51 10
2018 Does not provide services to public 48 52 20

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 15
2022 Does not provide services to public 45 55 25
2019 Provides services to public 37 63 17
2019 Does not provide services to public 41 59 37

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 15
2022 Does not provide services to public 28 72 25

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 51 49 15
2022 Does not provide services to public 59 41 25
2019 Provides services to public 48 52 17
2019 Does not provide services to public 58 42 37

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 15
2022 Does not provide services to public 27 73 25
2019 Provides services to public 36 64 17
2019 Does not provide services to public 27 73 37

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25
2018 Provides services to public 0 100 10
2018 Does not provide services to public 0 100 20

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 16 84 25
2018 Provides services to public 0 100 10
2018 Does not provide services to public 0 100 20

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 14 86 25

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 69 31 15
2022 Does not provide services to public 49 51 25
2019 Provides services to public 41 59 17
2019 Does not provide services to public 37 63 37

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 15
2022 Does not provide services to public 10 90 25
2019 Provides services to public 34 66 17
2019 Does not provide services to public 29 71 37

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 15
2022 Does not provide services to public 10 90 25

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 52 48 15
2022 Does not provide services to public 54 46 25
2019 Provides services to public 61 39 16
2019 Does not provide services to public 54 46 37

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 15
2022 Does not provide services to public 22 78 25
2019 Provides services to public 50 50 16
2019 Does not provide services to public 35 65 37

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 15
2022 Does not provide services to public 22 78 25

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 45 55 15
2022 Does not provide services to public 21 79 25

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 15
2022 Does not provide services to public 16 84 25

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 15
2022 Does not provide services to public 16 84 25

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 15
2022 Does not provide services to public 9 91 25
2018 Provides services to public 0 100 10
2018 Does not provide services to public 25 75 20

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 15
2022 Does not provide services to public 8 92 25

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 15
2022 Does not provide services to public 28 72 25

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 10
2022 Does not provide services to public 13 87 20

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 10
2022 Does not provide services to public 24 76 20

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 10
2022 Does not provide services to public 18 82 20

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10
2022 Does not provide services to public 6 94 20

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 10
2022 Does not provide services to public 23 77 20

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 9 91 20

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10
2022 Does not provide services to public 0 100 20

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 10
2022 Does not provide services to public 20 80 20

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 10
2022 Does not provide services to public 12 88 20

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 10
2022 Does not provide services to public 37 63 20

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 9 91 20

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 10
2022 Does not provide services to public 39 61 20

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 20

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 10
2022 Does not provide services to public 57 43 20

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 20

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 10
2022 Does not provide services to public 23 77 20

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 21 8 11 12 19 6 58 31 90
2022 Does not provide services to public 13 20 12 9 6 32 7 54 25 240
2020 Provides services to public 24 17 26 6 3 18 5 54 12 102
2020 Does not provide services to public 20 21 17 5 3 25 9 62 12 256
2019 Provides services to public 28 16 22 11 8 14 0 52 23 113
2019 Does not provide services to public 20 26 17 9 5 19 4 60 18 254
2018 Provides services to public 26 23 25 4 4 13 5 60 9 94
2018 Does not provide services to public 21 17 19 8 5 25 4 55 18 217

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 30 7 10 7 9 0 74 18 90
2022 Does not provide services to public 25 43 7 8 5 11 0 77 15 240
2020 Provides services to public 42 32 17 6 1 2 0 75 7 102
2020 Does not provide services to public 34 32 14 6 4 9 1 74 10 259
2019 Provides services to public 43 33 12 7 4 1 0 77 11 113
2019 Does not provide services to public 37 35 15 5 3 4 0 76 8 256
2018 Provides services to public 40 37 17 4 1 0 1 78 5 95
2018 Does not provide services to public 36 30 15 6 3 10 0 73 10 217

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 90
2022 Does not provide services to public 6 94 240
2019 Provides services to public 10 90 112
2019 Does not provide services to public 2 98 256
2018 Provides services to public 6 94 95
2018 Does not provide services to public 3 97 217

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 15

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 94 6 15

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 6 94 15

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 34 66 15

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 38 62 15

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 26 74 15

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 15

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 27 73 15

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 30 70 15

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 15

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 24 76 15

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 13 87 15

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 12 88 15

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 6 94 15

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 15

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 6 94 15

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 15

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 5 95 15

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 72 28 15

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 15

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 15

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 6 94 15

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 15

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 15

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 40 60 15

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 40 60 15

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 75 25 15

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 15

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 10 90 15

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 22 10 7 6 27 3 68 18 90
2022 Does not provide services to public 19 19 17 3 3 33 6 63 9 240
2020 Provides services to public 29 18 24 3 1 19 6 63 6 102
2020 Does not provide services to public 22 21 18 2 1 30 7 67 5 258
2019 Provides services to public 34 18 23 4 5 17 0 62 11 113
2019 Does not provide services to public 23 21 22 2 0 24 7 65 3 256
2018 Provides services to public 26 24 24 3 0 16 7 65 4 95
2018 Does not provide services to public 22 20 19 3 3 30 4 63 8 216

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 29 8 9 3 7 0 78 13 90
2022 Does not provide services to public 28 36 15 4 3 13 0 74 9 240
2020 Provides services to public 44 29 17 5 1 3 1 76 6 102
2020 Does not provide services to public 35 33 18 3 1 9 1 76 5 258
2019 Provides services to public 48 28 11 5 4 4 0 79 9 113
2019 Does not provide services to public 43 31 17 1 0 7 0 80 2 256
2018 Provides services to public 43 36 16 1 0 1 3 83 1 95
2018 Does not provide services to public 38 30 16 3 2 11 0 76 6 216

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 90
2022 Does not provide services to public 10 90 235
2020 Provides services to public 2 98 101
2020 Does not provide services to public 12 88 259
2019 Provides services to public 10 90 113
2019 Does not provide services to public 14 86 255

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 64 36 25

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 92 8 25
2019 Provides services to public 82 18 11
2019 Does not provide services to public 70 30 34

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Does not provide services to public 50 34 4 6 7 0 0 84 12 20

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 25 5 5 3 4 7 85 9 90
2022 Does not provide services to public 46 32 7 6 3 4 2 83 9 240
2020 Provides services to public 45 29 11 8 2 2 2 78 11 102
2020 Does not provide services to public 46 32 10 6 1 2 3 82 8 259

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 34 15 12 13 28 40
2022 Does not provide services to public 32 14 10 14 30 105

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 75
2022 Does not provide services to public 73 27 195

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 75
2022 Does not provide services to public 34 66 195

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 65 35 75
2022 Does not provide services to public 60 40 195

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 52 48 75
2022 Does not provide services to public 46 54 195

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 75
2022 Does not provide services to public 27 73 195

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 61 39 75
2022 Does not provide services to public 57 43 195

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 75
2022 Does not provide services to public 34 66 195

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 75
2022 Does not provide services to public 39 61 195

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 75
2022 Does not provide services to public 16 84 195

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 75
2022 Does not provide services to public 36 64 195

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 75
2022 Does not provide services to public 53 47 195

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 75
2022 Does not provide services to public 3 97 195

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 75
2022 Does not provide services to public 7 93 195

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 18 6 6 4 0 13 82 11 75
2022 Does not provide services to public 62 11 3 1 2 1 20 92 3 195

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 13 14 10 28 8 18 51 30 75
2022 Does not provide services to public 3 13 12 13 35 3 22 63 21 195

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 29 20 9 17 7 6 31 46 75
2022 Does not provide services to public 9 18 15 18 26 8 7 51 31 195
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 24 5 5 3 2 0 86 8 90
2022 Does not provide services to public 53 29 5 7 5 1 0 83 12 240
2020 Provides services to public 45 30 13 9 3 0 0 75 12 101
2020 Does not provide services to public 51 31 8 7 2 0 0 83 9 255

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 7 7 2 46 10 22 70 20 90
2022 Does not provide services to public 2 6 10 9 44 7 22 74 12 240

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 32 14 9 5 5 0 71 14 90
2022 Does not provide services to public 23 48 16 6 4 3 0 73 10 240
2020 Provides services to public 44 37 12 4 2 1 0 82 6 101
2020 Does not provide services to public 42 42 10 4 1 1 0 86 4 257
2019 Provides services to public 39 42 8 7 2 1 1 82 9 112
2019 Does not provide services to public 34 45 12 5 1 2 0 81 6 255
2018 Provides services to public 40 40 16 3 1 0 0 80 5 94
2018 Does not provide services to public 30 53 10 4 2 2 0 84 6 217

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 11 30 37 17 6 90
2022 Does not provide services to public 13 24 35 22 6 240

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 23 8 5 2 7 1 84 7 90
2022 Does not provide services to public 48 30 9 5 3 5 1 82 8 240
2020 Provides services to public 47 25 20 4 3 1 0 72 7 101
2020 Does not provide services to public 45 32 13 5 2 3 1 79 7 259

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 21 11 8 9 3 0 72 17 90
2022 Does not provide services to public 42 26 7 10 12 3 0 70 22 240
2020 Provides services to public 41 25 11 13 8 1 1 67 21 101
2020 Does not provide services to public 35 32 10 14 9 0 0 68 22 259

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 30 21 12 3 5 0 62 16 90
2022 Does not provide services to public 28 37 13 10 7 4 0 68 18 240
2020 Provides services to public 36 31 19 8 4 1 0 68 13 102
2020 Does not provide services to public 34 39 13 8 5 1 0 74 13 259
2019 Provides services to public 27 33 17 15 6 1 1 61 21 113
2019 Does not provide services to public 22 40 19 12 5 2 0 64 17 256
2018 Provides services to public 32 39 16 9 4 0 0 71 13 95
2018 Does not provide services to public 26 43 14 10 5 1 0 70 15 217

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 44 8 18 2 0 0 72 20 35
2022 Does not provide services to public 23 52 17 6 2 0 0 75 8 75
2020 Provides services to public 37 26 17 17 0 3 0 64 18 36
2020 Does not provide services to public 23 54 11 10 1 0 1 78 11 72
2019 Provides services to public 31 35 7 24 0 2 0 68 25 42
2019 Does not provide services to public 15 59 15 5 1 1 3 78 6 66

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 27 21 9 10 0 1 59 19 90
2022 Does not provide services to public 30 30 21 7 11 0 1 60 19 235
2020 Provides services to public 35 32 16 9 8 0 0 67 18 102
2020 Does not provide services to public 33 34 18 9 6 0 1 67 15 258
2019 Provides services to public 23 29 25 14 7 1 1 53 21 113
2019 Does not provide services to public 28 36 18 9 9 0 0 64 18 255
2018 Provides services to public 20 26 30 12 12 0 1 46 24 94
2018 Does not provide services to public 26 30 20 12 11 0 0 57 23 218

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 38 21 18 3 0 0 57 22 90
2022 Does not provide services to public 17 27 29 17 11 0 0 43 27 240
2020 Provides services to public 22 25 27 18 8 0 0 47 26 102
2020 Does not provide services to public 17 31 26 19 8 0 0 48 26 259
2019 Provides services to public 17 38 29 9 5 1 2 56 14 113
2019 Does not provide services to public 23 30 25 13 6 1 1 55 19 255
2018 Provides services to public 20 28 26 18 8 0 0 49 26 93
2018 Does not provide services to public 18 37 25 11 8 0 1 55 19 217

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 35 10 8 1 0 7 79 10 90
2022 Does not provide services to public 33 32 18 11 5 0 3 66 16 235
2020 Provides services to public 37 37 18 5 1 0 2 76 6 101
2020 Does not provide services to public 39 31 17 8 4 0 2 71 12 257
2019 Provides services to public 40 30 18 6 2 1 3 73 8 113
2019 Does not provide services to public 38 34 17 7 1 0 2 74 8 253
2018 Provides services to public 39 33 13 8 5 1 1 73 14 92
2018 Does not provide services to public 36 37 16 6 4 0 2 74 10 216

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 22 30 14 14 1 0 42 28 90
2022 Does not provide services to public 20 18 26 16 20 0 0 38 36 235
2020 Provides services to public 28 25 19 16 13 0 0 52 29 102
2020 Does not provide services to public 23 25 19 20 13 0 0 48 33 258
2019 Provides services to public 26 30 16 16 9 1 2 57 26 112
2019 Does not provide services to public 29 26 19 14 10 0 1 56 25 253
2018 Provides services to public 22 23 18 25 12 0 0 45 37 95
2018 Does not provide services to public 26 33 20 7 12 0 1 60 20 216

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 18 9 12 6 0 6 71 19 90
2022 Does not provide services to public 44 18 13 11 8 0 5 66 20 235
2020 Provides services to public 39 27 17 5 9 0 3 68 15 102
2020 Does not provide services to public 40 25 14 10 9 0 1 66 19 257
2019 Provides services to public 43 27 14 6 5 1 3 74 12 112
2019 Does not provide services to public 50 22 11 10 5 0 2 74 15 254
2018 Provides services to public 45 24 17 6 8 0 0 69 14 95
2018 Does not provide services to public 54 19 13 6 6 0 3 74 12 216

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 21 18 12 9 0 0 60 21 90
2022 Does not provide services to public 30 28 22 10 10 0 0 58 20 235
2020 Provides services to public 28 27 23 13 9 0 0 55 22 102
2020 Does not provide services to public 24 28 25 14 10 0 0 52 24 258
2019 Provides services to public 28 28 25 10 5 1 3 58 16 113
2019 Does not provide services to public 28 35 20 9 9 0 0 63 18 254
2018 Provides services to public 30 27 20 14 9 0 0 57 23 94
2018 Does not provide services to public 30 29 20 13 9 0 0 59 22 216

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 33 9 11 6 0 3 73 18 90
2022 Does not provide services to public 35 36 18 4 5 0 2 73 9 235
2020 Provides services to public 41 28 19 7 4 0 0 70 11 101
2020 Does not provide services to public 32 36 17 9 4 0 2 70 13 257
2019 Provides services to public 33 35 16 10 5 1 1 69 15 113
2019 Does not provide services to public 28 39 21 6 4 1 1 69 10 254
2018 Provides services to public 23 44 20 8 4 1 0 68 13 95
2018 Does not provide services to public 27 40 19 7 5 1 1 69 12 213

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 34 15 6 7 0 2 71 13 90
2022 Does not provide services to public 33 30 17 11 10 0 0 63 21 235
2020 Provides services to public 33 38 21 6 1 0 0 72 7 102
2020 Does not provide services to public 31 32 25 6 5 0 1 64 11 257
2019 Provides services to public 25 39 19 10 3 2 2 67 14 113
2019 Does not provide services to public 25 35 21 13 5 0 0 61 18 253
2018 Provides services to public 27 37 26 6 3 0 0 65 9 95
2018 Does not provide services to public 27 35 22 9 6 1 1 63 15 211

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 29 11 12 3 0 1 74 15 90
2022 Does not provide services to public 38 31 16 9 4 1 2 71 13 240
2020 Provides services to public 47 31 16 4 2 0 0 78 6 100
2020 Does not provide services to public 37 35 16 5 4 0 2 73 10 256
2019 Provides services to public 40 28 16 11 3 0 2 69 14 112
2019 Does not provide services to public 32 34 20 9 5 1 0 66 14 254
2018 Provides services to public 26 39 17 13 4 1 0 66 17 95
2018 Does not provide services to public 31 34 20 9 5 0 1 66 14 213

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 30 9 5 10 0 2 75 16 90
2022 Does not provide services to public 45 31 14 4 5 0 1 76 9 240
2020 Provides services to public 45 28 16 6 4 1 1 74 10 102
2020 Does not provide services to public 48 29 12 5 5 0 0 78 10 255
2019 Provides services to public 43 25 16 7 6 2 1 70 14 113
2019 Does not provide services to public 41 27 20 5 5 1 0 69 10 254

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 28 15 5 5 0 1 74 10 90
2022 Does not provide services to public 45 32 11 6 4 0 1 78 11 235
2020 Provides services to public 28 35 22 11 3 0 0 63 15 102
2020 Does not provide services to public 32 36 20 7 5 0 1 68 12 257

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 28 17 6 1 0 4 74 8 90
2022 Does not provide services to public 37 34 17 6 4 0 2 73 9 240
2020 Provides services to public 38 36 22 2 1 1 0 75 3 102
2020 Does not provide services to public 31 36 19 9 3 0 1 69 12 257
2019 Provides services to public 42 32 18 4 3 0 2 75 6 112
2019 Does not provide services to public 36 35 17 9 3 0 0 71 12 252
2018 Provides services to public 38 30 22 4 5 0 0 69 9 94
2018 Does not provide services to public 35 36 17 6 5 0 0 72 12 211

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 28 11 7 1 0 0 80 9 90
2022 Does not provide services to public 48 31 11 4 5 0 1 80 9 235
2020 Provides services to public 46 28 20 6 1 0 0 74 6 102
2020 Does not provide services to public 42 37 14 5 2 0 0 79 7 259
2019 Provides services to public 48 28 16 4 3 0 1 77 7 112
2019 Does not provide services to public 47 31 15 3 3 1 0 79 6 253
2018 Provides services to public 59 25 9 3 3 0 0 84 6 95
2018 Does not provide services to public 51 28 12 6 2 0 0 80 9 210

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 36 17 14 3 0 0 67 17 90
2022 Does not provide services to public 37 36 17 4 4 0 1 74 8 235
2020 Provides services to public 30 39 21 9 1 0 0 69 10 102
2020 Does not provide services to public 36 37 16 7 3 0 0 73 11 257

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 79 6 6 3 2 0 4 89 5 90
2022 Does not provide services to public 69 17 4 2 2 0 6 91 4 240
2020 Provides services to public 68 19 5 2 1 0 4 91 3 102
2020 Does not provide services to public 71 16 7 2 1 0 3 90 2 258
2019 Provides services to public 70 14 9 1 1 1 5 89 2 111
2019 Does not provide services to public 71 15 4 2 2 1 5 92 4 254
2018 Provides services to public 69 14 9 2 3 1 1 85 6 95
2018 Does not provide services to public 72 18 6 2 1 1 0 91 3 214

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 12 5 6 5 0 2 84 11 90
2022 Does not provide services to public 73 12 6 3 3 0 2 87 7 235
2020 Provides services to public 79 13 4 0 3 0 1 93 3 102
2020 Does not provide services to public 76 12 6 2 2 1 2 90 4 256
2019 Provides services to public 69 14 4 4 7 2 0 86 11 112
2019 Does not provide services to public 70 15 6 5 3 0 1 86 8 252
2018 Provides services to public 72 16 2 4 5 0 0 88 10 95
2018 Does not provide services to public 74 14 6 4 1 0 1 89 5 213

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 14 8 5 5 0 2 81 10 90
2022 Does not provide services to public 57 30 7 3 2 0 2 88 5 235
2020 Provides services to public 68 19 6 4 2 0 0 87 6 102
2020 Does not provide services to public 59 26 8 3 2 0 2 87 5 256
2019 Provides services to public 51 24 15 5 5 0 0 75 10 111
2019 Does not provide services to public 55 27 10 4 3 0 1 83 7 252
2018 Provides services to public 49 32 12 2 5 0 0 81 7 96
2018 Does not provide services to public 52 33 11 4 1 0 0 85 5 218

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 24 8 4 5 1 3 82 9 90
2022 Does not provide services to public 61 21 4 5 6 0 2 85 11 235
2020 Provides services to public 58 27 12 0 2 0 1 86 2 102
2020 Does not provide services to public 61 19 9 7 3 0 1 81 10 259
2019 Provides services to public 55 23 9 5 6 0 1 79 12 111
2019 Does not provide services to public 50 27 12 5 5 0 1 78 10 252
2018 Provides services to public 55 20 13 3 7 1 1 76 11 96
2018 Does not provide services to public 48 25 16 5 4 0 0 74 10 218

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 12 6 0 3 0 19 90 3 90
2022 Does not provide services to public 61 13 3 1 2 1 18 92 4 235
2020 Provides services to public 64 11 8 3 2 0 12 85 6 102
2020 Does not provide services to public 54 16 4 4 1 0 22 89 6 259
2019 Provides services to public 56 15 10 3 0 0 16 85 3 111
2019 Does not provide services to public 56 14 6 1 3 0 19 87 5 252
2018 Provides services to public 47 18 8 1 2 1 22 85 5 95
2018 Does not provide services to public 59 15 5 2 0 1 19 92 2 215

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 21 9 0 1 0 1 90 1 90
2022 Does not provide services to public 65 21 5 2 2 1 4 91 4 240
2020 Provides services to public 64 27 7 1 1 0 0 91 2 102
2020 Does not provide services to public 74 16 3 2 0 0 4 94 2 258
2019 Provides services to public 60 24 8 3 0 0 4 89 3 113
2019 Does not provide services to public 73 16 5 1 1 0 4 93 2 251
2018 Provides services to public 57 26 11 1 2 0 2 85 4 95
2018 Does not provide services to public 74 15 4 1 1 1 4 94 2 218

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 14 5 2 3 0 0 90 5 90
2022 Does not provide services to public 59 19 8 4 7 0 3 80 11 235
2020 Provides services to public 50 31 11 2 6 0 0 81 8 102
2020 Does not provide services to public 54 26 11 5 2 0 2 81 8 259
2019 Provides services to public 42 29 12 5 8 1 3 74 14 113
2019 Does not provide services to public 46 24 14 5 10 0 1 71 15 252
2018 Provides services to public 60 23 7 3 6 0 2 85 9 96
2018 Does not provide services to public 59 22 9 6 3 0 1 82 9 218

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 27 10 5 2 0 4 82 8 90
2022 Does not provide services to public 46 31 11 3 6 1 2 79 10 235
2020 Provides services to public 53 28 15 3 1 0 1 81 4 102
2020 Does not provide services to public 38 33 20 4 2 0 2 73 7 259
2019 Provides services to public 52 29 11 4 1 2 2 84 5 113
2019 Does not provide services to public 47 35 11 2 2 0 2 84 4 252
2018 Provides services to public 47 32 14 4 1 0 2 80 6 96
2018 Does not provide services to public 45 35 12 6 2 0 0 81 7 217

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 30 31 18 6 0 0 45 23 90
2022 Does not provide services to public 11 36 38 10 4 0 0 47 15 240
2020 Provides services to public 18 37 40 4 2 0 0 54 6 102
2020 Does not provide services to public 12 40 32 12 4 0 0 52 16 258
2019 Provides services to public 22 30 34 11 3 0 0 52 14 112
2019 Does not provide services to public 17 29 39 14 2 0 0 46 15 255
2018 Provides services to public 16 35 30 13 6 1 0 51 19 96
2018 Does not provide services to public 18 34 36 8 4 0 0 52 12 218

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 20 42 18 13 0 0 31 27 90
2022 Does not provide services to public 8 16 43 20 12 0 0 32 24 235
2020 Provides services to public 3 19 40 25 13 0 0 38 22 101
2020 Does not provide services to public 7 19 38 24 11 0 0 35 27 259
2019 Provides services to public 10 10 44 28 7 0 1 35 21 111
2019 Does not provide services to public 6 19 38 23 12 0 0 36 25 252
2018 Provides services to public 6 13 51 20 11 0 0 30 19 94
2018 Does not provide services to public 8 18 36 28 10 0 0 38 26 215
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 24 59 17 1 90
2022 Does not provide services to public 17 63 20 0 240
2020 Provides services to public 32 47 20 1 102
2020 Does not provide services to public 24 50 25 1 259

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 20
2022 Does not provide services to public 54 46 40
2020 Provides services to public 44 56 31
2020 Does not provide services to public 51 49 60

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 18 12 1 1 5 12 84 2 90
2022 Does not provide services to public 50 15 6 2 4 6 17 84 8 240
2020 Provides services to public 59 14 9 4 0 2 11 84 5 100
2020 Does not provide services to public 58 19 5 4 1 1 12 89 6 258
2019 Provides services to public 56 21 6 5 3 5 4 84 9 111
2019 Does not provide services to public 57 19 8 4 2 1 9 85 7 255
2018 Provides services to public 56 14 9 7 1 2 10 81 9 93
2018 Does not provide services to public 56 18 9 5 2 1 9 82 8 218

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 43 4 25 14 5 5 52 43 20
2022 Does not provide services to public 28 30 13 21 6 3 0 60 27 40
2020 Provides services to public 3 33 25 12 20 3 3 38 35 31
2020 Does not provide services to public 27 40 9 12 6 2 3 71 19 60

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 24 12 26 14 5 5 42 44 20
2022 Does not provide services to public 4 28 5 33 28 3 0 33 62 40
2020 Provides services to public 0 26 35 16 20 3 0 27 36 31
2020 Does not provide services to public 15 35 18 13 15 2 2 52 29 60
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