2022 Public Service Employee Survey Results by Theme for Immigration and Refugee Board of Canada by Question 102. Are you currently a shift worker?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 32 13 5 1 0 1 80 6 115
2022 Non-shift worker 41 40 10 5 3 0 0 81 8 1085
2020 Shift worker 44 36 6 10 5 0 0 80 14 75
2020 Non-shift worker 42 37 12 7 3 0 0 79 10 911
2019 Shift worker 55 33 7 2 4 0 0 88 5 41
2019 Non-shift worker 42 36 12 6 4 0 0 78 9 763
2018 Shift worker 30 39 19 13 0 0 0 68 13 37
2018 Non-shift worker 46 36 9 5 3 0 0 82 8 658

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 36 14 8 4 0 0 75 12 115
2022 Non-shift worker 36 36 13 9 6 0 0 72 15 1085
2020 Shift worker 37 32 16 7 9 0 0 68 16 75
2020 Non-shift worker 35 34 13 12 6 0 0 69 18 909
2019 Shift worker 47 23 22 2 6 0 0 70 8 41
2019 Non-shift worker 33 33 13 13 9 0 0 66 21 765
2018 Shift worker 35 29 20 5 10 0 0 65 15 36
2018 Non-shift worker 36 32 13 10 10 0 0 68 19 660

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 36 10 1 0 0 1 89 1 115
2022 Non-shift worker 55 32 10 2 1 0 0 87 3 1085
2020 Shift worker 62 22 8 4 3 0 0 84 8 74
2020 Non-shift worker 57 30 9 3 1 0 0 87 5 906
2019 Shift worker 71 20 6 2 2 0 0 91 3 41
2019 Non-shift worker 56 31 8 3 1 0 0 87 5 761
2018 Shift worker 48 30 16 7 0 0 0 78 7 37
2018 Non-shift worker 63 28 7 2 0 0 0 91 2 650

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 36 11 3 1 0 0 85 3 115
2022 Non-shift worker 45 39 9 4 2 0 0 85 7 1085
2020 Shift worker 54 31 9 1 3 2 0 86 5 76
2020 Non-shift worker 49 33 9 5 3 0 0 83 8 909
2019 Shift worker 57 32 3 4 4 0 0 89 8 41
2019 Non-shift worker 48 33 11 5 2 0 0 81 8 765
2018 Shift worker 51 33 9 7 0 0 0 84 7 36
2018 Non-shift worker 48 35 9 5 3 0 0 83 8 656

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 54 28 7 7 3 1 1 83 10 115
2022 Non-shift worker 42 32 12 7 6 1 0 75 13 1085
2020 Shift worker 53 27 10 3 7 0 0 80 10 76
2020 Non-shift worker 40 30 15 9 5 1 0 70 15 905
2019 Shift worker 52 25 16 3 5 0 0 76 8 41
2019 Non-shift worker 36 33 15 8 7 1 0 70 15 763
2018 Shift worker 36 41 12 9 2 0 0 77 11 35
2018 Non-shift worker 36 33 14 9 7 1 0 70 16 654

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 35 9 5 3 1 0 83 8 115
2022 Non-shift worker 40 36 11 8 4 0 0 76 13 1085
2020 Shift worker 49 26 12 5 7 0 0 75 12 76
2020 Non-shift worker 39 32 15 9 4 1 0 71 14 904
2019 Shift worker 52 24 14 6 5 0 0 76 11 41
2019 Non-shift worker 33 36 15 10 6 0 0 69 16 757
2018 Shift worker 47 21 18 12 2 0 0 68 14 35
2018 Non-shift worker 36 36 13 8 6 0 0 73 14 653

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 19 15 8 7 9 0 68 16 115
2022 Non-shift worker 34 26 18 10 7 4 1 63 18 1085
2020 Shift worker 43 19 18 8 10 2 0 63 18 75
2020 Non-shift worker 36 24 19 9 8 4 0 63 18 905
2019 Shift worker 46 18 23 3 10 0 0 64 13 41
2019 Non-shift worker 33 23 20 10 9 4 1 59 21 764
2018 Shift worker 36 20 23 12 5 3 2 58 18 36
2018 Non-shift worker 34 26 15 12 8 4 1 63 20 656
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 28 9 3 6 2 12 80 10 115
2022 Non-shift worker 42 27 13 4 3 1 9 78 8 1085
2020 Shift worker 33 30 16 3 7 3 8 71 11 76
2020 Non-shift worker 43 25 14 5 4 1 7 74 10 912
2019 Shift worker 33 30 22 6 3 3 4 68 9 41
2019 Non-shift worker 38 25 18 5 4 1 8 70 10 766

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 19 11 3 5 3 1 80 8 115
2022 Non-shift worker 52 32 6 5 4 0 1 85 8 1085
2020 Shift worker 56 21 11 4 4 3 0 79 9 76
2020 Non-shift worker 50 32 9 6 3 0 0 82 9 913
2019 Shift worker 52 32 8 6 3 0 0 84 8 41
2019 Non-shift worker 45 32 10 7 4 1 1 79 11 757
2018 Shift worker 66 17 12 3 3 0 0 82 6 37
2018 Non-shift worker 44 37 7 7 3 0 1 82 11 649

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 26 4 5 3 1 0 87 9 115
2022 Non-shift worker 56 27 8 5 4 0 0 83 8 1085
2020 Shift worker 51 27 6 10 6 0 0 78 16 76
2020 Non-shift worker 52 28 10 6 4 0 0 81 10 912
2019 Shift worker 53 36 6 3 3 0 0 89 6 41
2019 Non-shift worker 50 29 9 5 5 0 0 80 11 766
2018 Shift worker 61 16 16 2 6 0 0 77 8 37
2018 Non-shift worker 50 29 8 7 5 1 0 79 12 650

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 46 22 10 5 2 15 0 80 9 115
2022 Non-shift worker 37 30 13 5 5 11 1 75 11 1085
2020 Shift worker 37 35 15 3 8 3 0 73 11 76
2020 Non-shift worker 35 29 14 7 4 9 0 71 13 910
2019 Shift worker 38 41 13 7 2 0 0 78 9 41
2019 Non-shift worker 27 30 18 8 7 9 1 63 16 765
2018 Shift worker 36 24 24 0 5 10 2 68 5 36
2018 Non-shift worker 29 30 18 9 6 8 0 64 17 658

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 33 33 12 7 5 10 0 74 13 115
2022 Non-shift worker 31 32 17 9 8 3 0 65 17 1085
2020 Shift worker 35 36 14 6 9 0 0 71 14 76
2020 Non-shift worker 31 32 16 13 5 3 0 65 19 906
2019 Shift worker 47 24 21 6 2 0 0 71 8 41
2019 Non-shift worker 25 32 18 14 7 4 0 60 22 763
2018 Shift worker 43 18 30 0 5 2 2 64 5 37
2018 Non-shift worker 26 31 18 13 9 2 0 58 23 659

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 27 31 18 6 6 11 0 66 14 115
2022 Non-shift worker 25 28 20 13 8 5 0 57 23 1085
2020 Shift worker 25 40 13 10 10 2 0 66 20 75
2020 Non-shift worker 23 32 19 15 7 5 0 57 23 912
2019 Shift worker 35 31 20 9 2 3 0 68 11 41
2019 Non-shift worker 19 29 20 17 8 7 0 52 26 758
2018 Shift worker 25 30 28 3 5 7 2 61 8 37
2018 Non-shift worker 18 30 21 15 10 6 0 51 27 655

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 32 16 5 7 6 0 71 13 115
2022 Non-shift worker 25 32 17 15 8 3 0 59 24 1085
2020 Shift worker 27 42 12 5 11 2 0 70 17 76
2020 Non-shift worker 22 32 18 18 8 3 0 56 26 910
2019 Shift worker 38 26 24 8 5 0 0 64 12 41
2019 Non-shift worker 17 29 19 20 12 3 0 48 33 761
2018 Shift worker 24 36 17 12 7 2 2 62 20 37
2018 Non-shift worker 16 33 16 19 13 4 0 51 33 656
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 26 19 10 5 0 0 67 14 115
2022 Non-shift worker 31 35 15 9 8 0 0 67 18 1085
2020 Shift worker 29 47 10 7 7 0 0 76 14 75
2020 Non-shift worker 30 35 15 12 8 0 0 65 19 913
2019 Shift worker 28 50 15 4 2 0 0 78 6 41
2019 Non-shift worker 26 36 12 14 10 1 0 63 25 762
2018 Shift worker 29 45 19 3 5 0 0 73 8 37
2018 Non-shift worker 27 33 16 13 12 1 0 60 25 658

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 46 39 7 7 1 0 0 85 8 115
2022 Non-shift worker 47 38 6 6 3 0 0 86 8 1085
2020 Shift worker 37 42 7 8 6 0 0 79 14 73
2020 Non-shift worker 36 42 10 9 3 0 0 77 12 910
2019 Shift worker 50 37 6 4 2 0 0 87 6 41
2019 Non-shift worker 37 38 10 9 5 0 0 75 14 760
2018 Shift worker 38 33 17 13 0 0 0 70 13 37
2018 Non-shift worker 35 41 10 8 6 0 0 76 14 658

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 46 33 7 9 4 1 1 80 13 115
2022 Non-shift worker 46 33 9 7 5 0 1 79 12 1085
2020 Shift worker 40 33 11 7 7 0 1 74 14 76
2020 Non-shift worker 44 30 12 8 5 0 0 75 14 908
2019 Shift worker 41 47 1 10 0 0 0 89 10 41
2019 Non-shift worker 39 31 13 8 7 1 1 71 16 762
2018 Shift worker 48 30 16 3 3 0 0 78 6 37
2018 Non-shift worker 36 38 12 6 6 1 0 75 13 652

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 35 12 9 2 0 0 77 11 115
2022 Non-shift worker 39 41 8 8 4 0 0 80 11 1085
2020 Shift worker 30 47 11 7 6 0 0 77 13 74
2020 Non-shift worker 35 42 10 9 3 0 0 77 13 908
2019 Shift worker 36 35 12 15 2 0 0 71 17 41
2019 Non-shift worker 33 37 10 14 5 0 1 70 19 759
2018 Shift worker 26 48 6 18 3 0 0 74 21 37
2018 Non-shift worker 31 42 9 14 4 0 0 74 17 661

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 21 15 3 7 5 1 74 10 115
2022 Non-shift worker 50 25 12 4 4 3 2 79 9 1085
2020 Shift worker 51 24 11 3 8 1 1 77 12 76
2020 Non-shift worker 47 26 13 5 5 3 2 76 10 911

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 33 11 9 7 4 0 73 16 115
2022 Non-shift worker 25 31 16 13 9 5 1 59 23 1085
2020 Shift worker 32 23 23 9 10 1 1 56 20 76
2020 Non-shift worker 22 31 20 13 10 4 1 55 24 906
2019 Shift worker 34 33 23 8 2 0 0 67 10 41
2019 Non-shift worker 19 30 21 14 11 4 1 52 26 764
2018 Shift worker 28 36 22 14 0 0 0 63 14 37
2018 Non-shift worker 21 31 17 14 13 4 1 54 28 659

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 24 14 2 2 5 8 79 6 115
2022 Non-shift worker 43 23 15 6 5 2 8 72 12 1085
2020 Shift worker 55 25 14 2 3 0 2 81 5 76
2020 Non-shift worker 47 23 14 7 3 2 5 75 11 911
2019 Shift worker 69 21 7 0 0 0 3 92 0 41
2019 Non-shift worker 52 21 14 3 3 1 5 78 7 761

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 20 14 4 4 5 7 75 9 115
2022 Non-shift worker 48 21 13 7 4 2 6 74 11 1085
2020 Shift worker 42 27 21 2 3 3 2 72 6 76
2020 Non-shift worker 47 24 13 6 3 2 4 76 10 911
2019 Shift worker 46 28 16 0 8 1 1 76 8 41
2019 Non-shift worker 44 24 15 6 4 2 5 73 11 763

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 68 6 3 0 2 7 13 94 3 115
2022 Non-shift worker 68 9 5 2 2 6 8 90 4 1080
2020 Shift worker 74 5 11 0 2 3 5 86 2 76
2020 Non-shift worker 70 10 5 3 2 5 5 88 6 910
2019 Shift worker 70 13 6 5 4 0 1 85 10 40
2019 Non-shift worker 72 8 5 2 3 5 4 88 6 757

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 67 11 1 1 1 5 14 97 2 115
2022 Non-shift worker 68 9 4 2 1 2 13 92 4 1085
2020 Shift worker 74 8 7 0 0 4 7 92 0 76
2020 Non-shift worker 70 11 5 1 2 4 7 92 3 912
2019 Shift worker 79 5 6 2 3 0 6 89 5 40
2019 Non-shift worker 75 7 4 1 2 3 9 93 2 762

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 29 33 12 5 9 8 4 71 16 115
2022 Non-shift worker 22 30 14 15 13 3 2 55 30 1085
2020 Shift worker 35 25 13 9 15 1 2 61 25 76
2020 Non-shift worker 18 28 16 15 14 6 3 50 32 913
2019 Shift worker 38 31 20 3 6 1 0 70 9 41
2019 Non-shift worker 19 25 18 15 17 3 3 46 34 767
2018 Shift worker 34 22 17 9 11 8 0 60 22 37
2018 Non-shift worker 17 24 15 15 20 4 4 45 38 659

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 28 37 16 16 2 1 1 66 18 115
2022 Non-shift worker 31 37 12 11 8 0 0 68 19 1080
2020 Shift worker 31 30 17 16 4 0 1 62 21 75
2020 Non-shift worker 32 34 14 11 8 1 0 67 19 903
2019 Shift worker 37 29 24 8 0 0 3 67 8 41
2019 Non-shift worker 31 37 15 10 7 0 0 68 17 763
2018 Shift worker 25 26 37 9 3 0 2 51 12 37
2018 Non-shift worker 32 36 14 9 8 0 0 68 17 653

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 35 37 16 9 4 0 0 71 13 115
2022 Non-shift worker 35 32 18 9 5 0 1 67 15 1085
2020 Shift worker 33 32 18 7 10 0 0 65 17 75
2020 Non-shift worker 34 35 15 10 5 0 0 69 15 913
2019 Shift worker 43 28 18 8 2 0 0 71 10 41
2019 Non-shift worker 34 32 18 9 6 0 1 67 15 764
2018 Shift worker 26 33 29 9 2 0 2 60 11 37
2018 Non-shift worker 36 35 13 9 6 0 1 71 16 656

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 35 13 8 2 0 0 78 9 115
2022 Non-shift worker 37 37 12 8 5 0 0 75 13 1085
2020 Shift worker 38 35 14 3 7 2 2 75 11 76
2020 Non-shift worker 35 39 13 9 4 0 0 74 13 901
2019 Shift worker 41 34 19 3 2 0 0 75 5 39
2019 Non-shift worker 30 40 12 13 5 0 0 69 19 761
2018 Shift worker 21 47 26 6 0 0 0 68 6 37
2018 Non-shift worker 31 35 15 12 7 0 0 66 19 652

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 31 37 13 8 3 6 1 74 12 115
2022 Non-shift worker 24 39 18 9 5 5 0 67 15 1085
2020 Shift worker 24 39 16 10 6 6 0 67 16 76
2020 Non-shift worker 22 42 18 9 3 5 0 68 13 909
2019 Shift worker 26 42 25 3 2 2 0 69 5 41
2019 Non-shift worker 20 42 20 10 5 3 1 64 16 763
2018 Shift worker 28 24 26 6 8 8 0 57 15 37
2018 Non-shift worker 21 40 19 10 7 3 0 63 18 657

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 24 12 4 4 0 1 80 9 115
2022 Non-shift worker 43 30 11 9 8 1 0 72 17 1085
2020 Shift worker 42 36 10 7 6 0 0 78 13 76
2020 Non-shift worker 38 30 11 12 7 1 1 68 20 908
2019 Shift worker 56 18 11 13 2 0 0 74 15 41
2019 Non-shift worker 40 31 12 10 5 0 0 72 16 764
2018 Shift worker 48 29 11 9 0 3 0 79 9 37
2018 Non-shift worker 41 31 13 8 6 0 1 73 14 656

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 29 11 5 2 2 0 82 7 115
2022 Non-shift worker 38 29 15 10 8 0 0 67 18 1085
2020 Shift worker 34 37 16 6 6 0 0 71 13 73
2020 Non-shift worker 32 29 18 10 11 0 0 61 21 907
2019 Shift worker 46 23 20 8 3 0 0 69 11 40
2019 Non-shift worker 33 29 17 11 8 0 0 63 20 763
2018 Shift worker 56 20 12 6 6 0 0 77 12 37
2018 Non-shift worker 34 31 17 12 6 1 0 66 17 660

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 20 5 5 4 4 6 84 10 115
2022 Non-shift worker 57 25 6 3 3 3 3 88 6 1085

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Shift worker 47 27 27 115
2022 Non-shift worker 39 30 31 1085
2020 Shift worker 25 37 38 76
2020 Non-shift worker 22 37 41 914
2019 Shift worker 24 28 48 41
2019 Non-shift worker 27 34 39 768
2018 Shift worker 23 43 34 37
2018 Non-shift worker 28 35 37 664

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Shift worker 3 44 28 8 8 8 50
2022 Non-shift worker 11 39 31 5 6 8 410
2020 Shift worker 0 23 49 0 10 18 19
2020 Non-shift worker 10 26 51 2 4 6 207
2019 Shift worker 7 55 32 0 6 0 10
2019 Non-shift worker 11 28 35 5 11 11 209
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 34 7 5 1 0 0 87 6 115
2022 Non-shift worker 57 33 6 2 1 0 0 91 3 1085
2020 Shift worker 59 23 7 4 7 0 0 82 12 75
2020 Non-shift worker 54 34 7 4 1 0 0 88 5 909
2019 Shift worker 60 26 4 6 2 0 2 88 8 41
2019 Non-shift worker 55 31 8 5 2 0 0 86 7 758
2018 Shift worker 36 47 8 5 0 3 0 87 5 37
2018 Non-shift worker 58 32 5 3 1 1 0 91 4 655

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 39 11 4 3 2 2 82 7 115
2022 Non-shift worker 34 43 14 5 2 1 0 78 8 1085
2020 Shift worker 39 40 11 1 7 1 0 81 9 76
2020 Non-shift worker 30 44 15 7 2 2 0 75 10 908
2019 Shift worker 40 50 3 6 2 0 0 89 8 40
2019 Non-shift worker 24 44 17 10 4 1 0 69 14 767
2018 Shift worker 30 35 20 6 6 3 0 67 12 37
2018 Non-shift worker 25 45 14 10 4 1 0 71 15 656

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 9 20 33 21 9 4 5 33 32 110
2022 Non-shift worker 9 21 30 20 15 1 4 37 31 1080
2020 Shift worker 10 27 31 23 10 0 0 33 36 76
2020 Non-shift worker 12 24 32 20 9 1 1 30 37 910
2019 Shift worker 13 25 42 10 11 0 0 20 37 41
2019 Non-shift worker 12 25 30 19 11 1 2 31 38 766
2018 Shift worker 3 31 41 8 16 0 2 24 35 36
2018 Non-shift worker 10 27 29 23 8 2 2 31 38 658

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 11 32 16 15 7 13 38 22 115
2022 Non-shift worker 9 16 25 20 19 2 8 43 28 1080
2020 Shift worker 9 12 26 23 18 7 5 46 24 76
2020 Non-shift worker 9 15 30 24 14 3 4 42 26 906
2019 Shift worker 6 4 38 33 12 6 0 48 11 41
2019 Non-shift worker 11 16 27 23 15 3 5 41 30 763
2018 Shift worker 8 22 26 22 13 3 6 38 33 36
2018 Non-shift worker 11 19 26 24 12 3 5 39 33 654

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 8 23 25 27 3 8 58 16 115
2022 Non-shift worker 9 15 28 26 17 1 4 45 25 1075
2020 Shift worker 6 11 31 30 21 0 1 51 17 75
2020 Non-shift worker 9 16 30 27 16 1 1 44 26 903
2019 Shift worker 2 15 29 26 25 3 0 53 17 40
2019 Non-shift worker 9 14 32 26 16 1 2 43 24 759
2018 Shift worker 0 8 35 28 22 3 5 54 8 37
2018 Non-shift worker 10 16 33 24 14 2 2 40 26 651

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 9 9 20 25 26 2 10 58 20 110
2022 Non-shift worker 12 18 25 18 18 2 6 40 33 1080
2020 Shift worker 9 16 25 29 19 0 3 49 26 76
2020 Non-shift worker 13 17 26 23 17 1 3 42 31 910
2019 Shift worker 10 19 13 34 22 0 3 57 29 41
2019 Non-shift worker 15 18 30 19 13 2 3 34 35 763
2018 Shift worker 2 15 30 18 30 3 2 50 18 37
2018 Non-shift worker 18 23 28 15 13 2 2 29 43 657

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 8 19 22 16 10 15 11 34 36 115
2022 Non-shift worker 12 19 25 16 15 4 8 36 36 1085
2020 Shift worker 11 14 18 28 19 9 2 52 28 75
2020 Non-shift worker 8 15 24 25 18 6 3 48 26 906
2019 Shift worker 6 31 23 28 9 3 0 38 38 41
2019 Non-shift worker 19 20 26 18 10 4 3 31 42 761
2018 Shift worker 11 19 26 15 17 10 2 36 34 37
2018 Non-shift worker 16 23 27 18 11 3 2 30 41 652

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 5 12 28 21 20 7 7 48 19 110
2022 Non-shift worker 9 17 28 20 16 3 6 40 29 1080
2020 Shift worker 6 15 26 25 19 6 3 49 23 75
2020 Non-shift worker 8 19 32 20 16 3 2 38 28 904
2019 Shift worker 6 9 37 23 20 3 3 46 16 40
2019 Non-shift worker 12 18 31 22 12 2 2 36 32 762
2018 Shift worker 5 21 27 13 15 18 2 35 32 35
2018 Non-shift worker 14 17 32 20 10 4 3 33 33 657

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 1 3 33 28 27 1 7 60 4 115
2022 Non-shift worker 4 11 32 27 22 1 4 51 15 1080
2020 Shift worker 1 14 37 24 22 1 1 47 16 76
2020 Non-shift worker 6 16 34 29 14 1 1 44 21 909
2019 Shift worker 8 14 39 24 15 0 0 39 22 41
2019 Non-shift worker 8 20 36 23 10 1 2 34 29 765

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 29 38 10 13 4 5 1 72 18 115
2022 Non-shift worker 21 36 18 16 7 2 0 58 23 1080
2020 Shift worker 31 32 18 10 9 1 0 64 18 76
2020 Non-shift worker 19 37 17 19 6 2 0 57 26 908
2019 Shift worker 34 35 12 17 2 0 0 69 19 41
2019 Non-shift worker 14 31 19 22 12 2 0 46 35 763

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 26 7 3 2 1 0 88 5 115
2022 Non-shift worker 57 26 7 4 4 2 0 85 8 1085
2020 Shift worker 55 25 8 8 4 0 0 80 12 76
2020 Non-shift worker 50 29 7 6 5 2 0 82 12 907
2019 Shift worker 58 32 3 3 5 0 0 90 8 41
2019 Non-shift worker 46 28 9 9 6 1 0 76 15 763
2018 Shift worker 50 30 13 2 6 0 0 80 7 37
2018 Non-shift worker 47 28 9 9 5 1 0 77 14 654

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 26 5 2 1 2 0 91 3 115
2022 Non-shift worker 64 27 4 2 2 0 0 91 4 1085
2020 Shift worker 55 34 7 0 4 0 0 89 4 76
2020 Non-shift worker 62 27 6 3 2 0 0 89 5 908
2019 Shift worker 59 28 7 6 0 0 0 87 6 41
2019 Non-shift worker 54 29 7 6 3 1 0 84 9 761
2018 Shift worker 61 21 14 4 0 0 0 81 4 37
2018 Non-shift worker 54 35 6 3 1 0 0 89 4 654

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 54 29 7 4 1 5 0 87 6 115
2022 Non-shift worker 51 33 10 3 2 1 1 85 5 1085
2020 Shift worker 47 33 12 3 3 3 0 82 6 76
2020 Non-shift worker 48 33 10 4 2 2 0 83 6 906
2019 Shift worker 57 30 10 3 0 0 0 87 3 41
2019 Non-shift worker 44 33 13 5 3 1 0 78 8 764
2018 Shift worker 42 35 12 8 0 0 5 80 8 37
2018 Non-shift worker 42 39 10 5 2 2 0 83 7 654

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 32 9 3 2 3 0 85 5 115
2022 Non-shift worker 39 37 11 6 5 2 0 77 11 1085
2020 Shift worker 45 30 16 2 6 1 0 76 8 76
2020 Non-shift worker 34 38 12 9 4 3 0 74 14 905
2019 Shift worker 48 41 6 3 2 0 0 89 5 41
2019 Non-shift worker 33 39 14 6 4 2 1 75 11 760
2018 Shift worker 49 32 11 5 0 3 0 84 5 35
2018 Non-shift worker 41 38 12 6 2 1 0 80 8 654

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 29 10 3 3 7 4 81 7 115
2022 Non-shift worker 39 39 10 3 2 6 1 84 5 1085
2020 Shift worker 52 27 11 8 3 0 0 79 11 76
2020 Non-shift worker 39 34 13 6 2 4 1 77 9 904
2019 Shift worker 52 31 10 3 5 0 0 82 8 41
2019 Non-shift worker 40 33 16 4 3 3 1 76 7 760
2018 Shift worker 40 34 18 3 2 3 0 77 5 35
2018 Non-shift worker 41 36 13 4 2 4 0 80 6 654

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 62 27 8 1 0 2 0 91 1 115
2022 Non-shift worker 52 34 7 4 2 0 0 87 6 1085
2020 Shift worker 62 26 4 3 6 0 0 88 8 76
2020 Non-shift worker 52 32 8 5 3 1 0 85 7 904
2019 Shift worker 60 24 9 3 5 0 0 84 8 41
2019 Non-shift worker 48 35 7 6 3 1 0 84 9 763
2018 Shift worker 59 27 8 0 6 0 0 86 6 35
2018 Non-shift worker 49 33 8 6 4 0 0 82 9 655

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 21 17 6 6 10 3 67 14 115
2022 Non-shift worker 36 28 12 5 5 9 5 74 12 1085

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 24 14 4 4 13 3 73 10 115
2022 Non-shift worker 34 28 12 6 5 9 5 73 13 1085

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 17 17 6 3 18 4 66 11 115
2022 Non-shift worker 31 28 20 5 2 13 1 68 8 1085
2020 Shift worker 42 25 19 3 7 3 0 69 11 76
2020 Non-shift worker 36 28 17 6 3 8 1 71 10 914

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 26 10 4 7 10 2 76 13 115
2022 Non-shift worker 35 36 9 6 4 7 3 78 12 1085
2020 Shift worker 47 30 7 8 6 3 0 79 14 75
2020 Non-shift worker 41 31 9 6 5 6 2 78 12 902

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 16 13 16 1 3 41 10 60 8 115
2022 Non-shift worker 11 15 20 3 3 43 5 51 10 1085

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 0 0 30 15 42 13 0 0 65 20

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 25 30 9 6 3 15 13 76 12 115
2022 Non-shift worker 28 27 16 6 5 9 9 67 13 1085
2020 Shift worker 27 31 19 12 4 4 2 62 17 75
2020 Non-shift worker 27 29 17 8 6 8 5 65 15 910
2019 Shift worker 44 28 13 8 5 3 0 73 14 41
2019 Non-shift worker 29 29 16 8 7 7 4 65 17 763
2018 Shift worker 29 28 25 14 2 3 0 59 16 37
2018 Non-shift worker 24 32 19 10 5 7 4 63 16 654

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 32 32 11 9 8 7 2 70 18 115
2022 Non-shift worker 33 37 12 10 5 3 1 72 16 1080
2020 Shift worker 24 47 14 8 6 1 0 72 14 75
2020 Non-shift worker 34 35 13 8 5 4 1 72 14 910
2019 Shift worker 31 43 14 7 2 0 3 76 9 41
2019 Non-shift worker 39 36 13 5 4 1 1 77 9 761
2018 Shift worker 37 35 18 6 3 2 0 73 9 36
2018 Non-shift worker 40 37 10 7 4 2 0 79 11 658

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 35 13 5 2 4 0 79 7 115
2022 Non-shift worker 32 38 19 4 4 3 0 72 9 1085
2020 Shift worker 37 44 9 3 6 1 0 82 9 76
2020 Non-shift worker 33 37 17 6 4 3 0 72 10 906
2019 Shift worker 42 35 15 6 2 0 0 77 8 40
2019 Non-shift worker 32 37 17 8 5 1 0 70 13 763
2018 Shift worker 36 31 19 6 3 6 0 71 9 37
2018 Non-shift worker 34 35 18 7 4 2 0 71 11 657

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 29 27 12 4 11 16 2 67 18 115
2022 Non-shift worker 21 26 16 10 10 14 4 57 25 1085
2020 Shift worker 21 22 17 19 8 10 2 49 32 76
2020 Non-shift worker 20 24 17 11 12 13 3 53 27 911
2019 Shift worker 18 39 24 13 5 1 0 58 18 41
2019 Non-shift worker 20 25 18 16 11 6 4 49 30 765
2018 Shift worker 23 18 23 13 11 9 3 46 27 36
2018 Non-shift worker 20 28 14 15 11 9 3 55 29 657

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 34 2 4 2 0 0 93 5 115
2022 Non-shift worker 50 40 3 5 2 0 0 90 7 1080
2020 Shift worker 39 50 4 5 2 0 0 89 7 76
2020 Non-shift worker 42 44 3 8 2 0 0 86 10 913

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 35 6 5 2 0 3 87 7 115
2022 Non-shift worker 50 32 8 6 2 0 2 84 8 1080
2020 Shift worker 25 47 14 12 2 0 0 72 14 76
2020 Non-shift worker 41 35 10 10 3 0 0 77 13 913
2019 Shift worker 40 32 9 12 8 0 0 71 20 41
2019 Non-shift worker 39 33 8 12 9 0 0 71 21 763

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 31 7 6 2 0 0 86 8 115
2022 Non-shift worker 48 34 8 7 2 0 1 83 9 1085
2020 Shift worker 34 40 16 6 3 0 1 75 9 74
2020 Non-shift worker 42 36 10 10 2 0 1 78 12 904
2019 Shift worker 47 37 7 8 0 0 2 85 8 40
2019 Non-shift worker 43 35 11 8 3 1 0 78 10 756

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 77 20 1 1 1 0 0 97 2 115
2022 Non-shift worker 77 19 1 2 1 0 0 96 2 1085
2020 Shift worker 78 16 1 2 3 0 0 94 5 75
2020 Non-shift worker 82 15 1 1 1 0 0 97 2 910

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 82 14 2 0 1 1 0 97 1 115
2022 Non-shift worker 82 12 2 1 1 0 3 97 2 1085
2019 Shift worker 80 13 7 0 0 0 0 93 0 40
2019 Non-shift worker 80 10 3 2 2 0 3 93 4 760

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 15 9 1 0 9 2 90 1 115
2022 Non-shift worker 48 23 13 4 2 8 2 79 7 1085
2020 Shift worker 60 21 8 2 2 6 1 87 4 76
2020 Non-shift worker 49 20 11 4 3 11 2 79 8 913
2019 Shift worker 50 16 9 15 4 6 0 70 20 41
2019 Non-shift worker 44 21 12 5 4 12 2 76 10 765

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92 115
2022 Non-shift worker 7 93 1085
2020 Shift worker 14 86 76
2020 Non-shift worker 8 92 910
2019 Shift worker 12 88 41
2019 Non-shift worker 11 89 766
2018 Shift worker 14 86 37
2018 Non-shift worker 13 87 660

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 45 55 85

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 60 40 85

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 85

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 85
2020 Shift worker 0 100 10
2020 Non-shift worker 0 100 73

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 85
2020 Shift worker 0 100 10
2020 Non-shift worker 8 92 73

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 85

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 85
2020 Shift worker 0 100 10
2020 Non-shift worker 8 92 73

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 37 63 85
2020 Shift worker 50 50 10
2020 Non-shift worker 44 56 73

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 35 65 85

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 41 59 85

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 39 61 85

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 28 72 85

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 59 41 85

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 42 58 85

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 85

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 85
2020 Shift worker 0 100 10
2020 Non-shift worker 7 93 73

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 85

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 47 53 85

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 26 74 85
2020 Shift worker 46 54 10
2020 Non-shift worker 21 79 73

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 18 82 85

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 50 50 85
2020 Shift worker 51 49 10
2020 Non-shift worker 50 50 73

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 23 77 85

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 85

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 85

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 85
2020 Shift worker 0 100 10
2020 Non-shift worker 14 86 73

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 85

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 85
2020 Shift worker 0 100 10
2020 Non-shift worker 16 84 73

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 85

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76 85
2020 Shift worker 49 51 10
2020 Non-shift worker 21 79 73

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 80

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 26 74 80

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 80

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 80

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 80

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 80

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 80

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 80

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 80

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 23 77 80

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 80

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 46 54 80

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 80

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 52 48 80

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 80

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 80

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 17 16 15 3 2 33 12 62 10 115
2022 Non-shift worker 14 11 12 4 5 41 12 54 20 1085
2020 Shift worker 24 9 21 4 6 25 12 52 15 76
2020 Non-shift worker 16 14 16 6 4 35 9 53 19 910
2019 Shift worker 21 22 24 0 2 20 10 62 3 41
2019 Non-shift worker 14 17 21 7 5 30 7 49 19 765
2018 Shift worker 20 22 30 3 0 23 2 57 4 37
2018 Non-shift worker 20 19 20 4 4 28 5 58 13 653

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 26 13 4 3 10 1 78 7 115
2022 Non-shift worker 29 30 14 3 4 17 2 74 9 1085
2020 Shift worker 41 28 15 1 6 8 0 76 8 76
2020 Non-shift worker 30 30 16 7 3 13 2 70 12 912
2019 Shift worker 42 29 19 0 5 3 3 75 5 41
2019 Non-shift worker 31 31 17 5 6 9 1 68 13 765
2018 Shift worker 37 35 14 3 3 6 2 78 6 37
2018 Non-shift worker 32 30 19 5 2 11 1 70 8 652

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 115
2022 Non-shift worker 7 93 1085
2019 Shift worker 12 88 41
2019 Non-shift worker 7 93 763

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 20 80 75

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 83 17 75

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 75

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 75

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 75

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 75

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 75

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 32 68 70

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 23 77 70

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 18 82 70

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 70

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 29 71 70

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76 70

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 70

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 70

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 70

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 70

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 70

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 70

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 70

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76 70

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 29 71 75

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 75

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 75

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 75

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 75

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 75

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 75

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 75

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 54 46 75

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 70

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 70

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 70

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 70

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 70

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 70

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 70

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 70

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 70

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 23 77 70

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 70

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 46 54 70

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 70

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 52 48 70

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 70

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 18 82 70

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 20 16 15 3 2 34 11 65 8 115
2022 Non-shift worker 15 14 14 3 4 40 9 58 14 1085
2020 Shift worker 29 14 17 4 5 21 11 63 12 75
2020 Non-shift worker 16 14 18 5 3 38 6 54 15 908
2019 Shift worker 24 25 19 0 5 19 9 68 7 41
2019 Non-shift worker 15 17 23 4 4 31 6 51 13 763
2018 Shift worker 28 19 26 0 2 21 4 63 3 37
2018 Non-shift worker 20 17 21 4 2 31 4 58 10 656

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 28 9 2 2 13 2 85 5 115
2022 Non-shift worker 31 28 15 4 3 17 2 73 9 1085
2020 Shift worker 43 24 13 2 6 12 0 76 9 75
2020 Non-shift worker 30 28 17 6 3 15 1 69 10 912
2019 Shift worker 40 30 13 3 5 6 3 77 8 41
2019 Non-shift worker 32 32 18 4 4 10 1 71 9 763
2018 Shift worker 37 25 29 2 0 3 4 67 2 37
2018 Non-shift worker 33 30 18 5 2 12 0 72 8 659

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 13 87 115
2022 Non-shift worker 13 87 1085
2020 Shift worker 8 92 76
2020 Non-shift worker 15 85 906
2019 Shift worker 10 90 40
2019 Non-shift worker 16 84 766

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 53 47 15
2022 Non-shift worker 54 46 140

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 94 6 15
2022 Non-shift worker 81 19 140

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 40 51 9 0 0 0 0 91 0 15
2022 Non-shift worker 52 30 8 7 2 1 0 83 9 115

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 26 10 4 2 6 4 81 7 115
2022 Non-shift worker 42 34 7 6 2 5 4 83 9 1085
2020 Shift worker 39 34 9 5 6 2 4 79 12 76
2020 Non-shift worker 46 34 7 6 3 2 3 84 9 910

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Shift worker 21 41 10 4 24 60
2022 Non-shift worker 32 26 8 2 33 375

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 74 26 65
2022 Non-shift worker 54 46 410

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 29 71 65
2022 Non-shift worker 28 72 410

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 41 59 65
2022 Non-shift worker 47 53 410

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 26 74 65
2022 Non-shift worker 30 70 410

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 20 80 65
2022 Non-shift worker 14 86 410

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 38 62 65
2022 Non-shift worker 38 62 410

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 19 81 65
2022 Non-shift worker 17 83 410

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 28 72 65
2022 Non-shift worker 22 78 410

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 27 73 65
2022 Non-shift worker 16 84 410

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 14 86 65
2022 Non-shift worker 21 79 410

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 41 59 65
2022 Non-shift worker 36 64 410

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 65
2022 Non-shift worker 7 93 410

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 24 76 65
2022 Non-shift worker 17 83 410

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 75 6 9 1 4 1 4 85 5 65
2022 Non-shift worker 76 12 5 0 1 1 4 93 2 410

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 9 11 21 18 30 3 9 54 22 65
2022 Non-shift worker 7 13 17 12 39 5 6 58 23 410

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 10 14 19 17 31 4 6 53 26 65
2022 Non-shift worker 7 18 19 16 34 6 2 54 26 410
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 27 12 2 4 3 1 81 6 115
2022 Non-shift worker 50 29 9 5 3 2 0 82 9 1085
2020 Shift worker 45 29 8 8 11 0 0 73 19 76
2020 Non-shift worker 44 33 9 8 5 1 1 78 13 903

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 4 10 7 31 8 34 66 17 115
2022 Non-shift worker 3 6 12 8 35 6 30 67 13 1080

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 32 20 3 4 3 0 72 8 115
2022 Non-shift worker 31 42 12 8 5 2 0 75 14 1085
2020 Shift worker 40 36 9 6 4 4 0 80 11 76
2020 Non-shift worker 36 42 12 6 2 2 0 79 9 911
2019 Shift worker 39 37 8 3 2 11 0 85 5 41
2019 Non-shift worker 27 39 19 9 4 3 0 68 13 763
2018 Shift worker 24 32 30 6 0 8 0 61 6 37
2018 Non-shift worker 25 38 19 9 6 4 0 66 15 662

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Shift worker 10 35 39 14 2 115
2022 Non-shift worker 12 24 36 22 6 1085

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 19 10 5 1 5 2 83 6 115
2022 Non-shift worker 49 29 9 4 2 4 2 83 7 1085
2020 Shift worker 41 31 12 5 7 3 1 75 13 75
2020 Non-shift worker 41 30 12 6 4 5 2 76 11 912

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 21 13 6 8 4 0 71 15 115
2022 Non-shift worker 42 26 10 10 7 3 1 71 18 1085
2020 Shift worker 38 24 13 11 12 1 0 63 23 76
2020 Non-shift worker 33 30 10 13 10 2 1 65 24 911

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 36 10 11 2 2 0 76 14 115
2022 Non-shift worker 27 37 15 10 7 3 1 66 18 1085
2020 Shift worker 30 40 11 12 6 1 0 71 18 76
2020 Non-shift worker 26 35 16 13 8 2 0 63 21 908
2019 Shift worker 46 28 11 7 2 6 0 78 10 41
2019 Non-shift worker 19 35 20 15 9 2 0 55 24 765
2018 Shift worker 34 32 16 6 8 3 0 68 15 37
2018 Non-shift worker 21 36 16 14 10 2 0 58 25 663

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 53 8 17 9 0 7 63 28 10
2022 Non-shift worker 18 55 12 12 2 0 0 74 14 220

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 24 22 26 9 16 1 2 47 26 115
2022 Non-shift worker 28 27 19 10 14 0 2 56 24 1075
2020 Shift worker 30 22 27 15 6 0 0 52 21 75
2020 Non-shift worker 30 26 23 11 9 0 1 57 20 907
2019 Shift worker 25 39 18 12 6 0 0 64 18 40
2019 Non-shift worker 19 26 21 15 17 0 1 45 33 765
2018 Shift worker 26 15 18 24 10 3 5 45 36 37
2018 Non-shift worker 19 21 23 16 18 1 2 41 35 661

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 24 28 25 12 8 1 3 54 20 115
2022 Non-shift worker 14 24 24 17 20 0 1 38 38 1075
2020 Shift worker 23 34 21 8 13 0 1 58 21 76
2020 Non-shift worker 16 24 24 18 18 0 0 40 37 908
2019 Shift worker 19 30 22 11 19 0 0 48 30 41
2019 Non-shift worker 16 25 26 17 15 0 1 41 33 763
2018 Shift worker 24 28 27 12 3 3 2 55 16 35
2018 Non-shift worker 15 21 29 18 15 0 1 36 34 662

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 22 15 10 7 1 4 67 18 115
2022 Non-shift worker 25 26 21 13 12 0 2 53 26 1080
2020 Shift worker 33 27 23 6 7 0 3 62 14 76
2020 Non-shift worker 26 26 21 13 13 0 1 52 26 907
2019 Shift worker 26 37 14 10 12 0 0 64 23 41
2019 Non-shift worker 24 27 22 14 10 1 1 53 24 760
2018 Shift worker 37 31 17 9 3 3 2 70 12 37
2018 Non-shift worker 21 26 27 13 10 1 1 49 23 660

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 28 22 20 14 10 1 5 53 26 115
2022 Non-shift worker 20 25 20 14 16 2 3 47 32 1075
2020 Shift worker 28 31 18 10 10 0 3 61 20 76
2020 Non-shift worker 26 21 22 14 13 2 1 49 28 906
2019 Shift worker 21 35 17 19 9 0 0 56 27 41
2019 Non-shift worker 17 24 24 17 15 2 2 42 33 762
2018 Shift worker 31 22 23 10 10 3 2 55 20 37
2018 Non-shift worker 16 23 25 19 16 1 1 39 35 657

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 15 11 3 5 2 11 77 10 115
2022 Non-shift worker 41 20 13 9 11 0 6 65 21 1080
2020 Shift worker 49 22 13 4 4 0 7 77 9 75
2020 Non-shift worker 40 20 15 10 10 0 5 63 20 911
2019 Shift worker 68 14 12 0 3 0 3 85 3 41
2019 Non-shift worker 43 23 13 7 8 1 6 70 16 761
2018 Shift worker 60 22 5 0 6 3 5 88 6 37
2018 Non-shift worker 41 19 15 7 8 1 9 67 17 661

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 20 22 8 7 2 3 62 15 115
2022 Non-shift worker 30 25 19 10 14 0 1 56 25 1080
2020 Shift worker 36 25 28 9 3 0 0 61 11 76
2020 Non-shift worker 27 25 20 12 14 1 0 53 27 912
2019 Shift worker 39 35 20 3 3 0 0 75 6 41
2019 Non-shift worker 30 28 19 11 10 1 2 59 22 762
2018 Shift worker 53 20 8 9 6 3 2 76 15 36
2018 Non-shift worker 31 21 24 10 12 1 2 53 22 660

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 18 23 5 2 3 6 66 9 115
2022 Non-shift worker 34 28 19 9 6 1 3 65 16 1075
2020 Shift worker 36 29 12 18 0 2 4 68 19 76
2020 Non-shift worker 32 30 21 10 5 1 2 63 16 907
2019 Shift worker 47 26 15 6 5 1 0 74 11 41
2019 Non-shift worker 29 31 21 11 5 1 2 62 16 764
2018 Shift worker 48 28 14 2 0 6 2 82 2 37
2018 Non-shift worker 27 34 21 10 6 1 2 63 16 659

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 26 21 6 7 2 5 65 13 115
2022 Non-shift worker 30 26 20 11 8 1 3 59 20 1080
2020 Shift worker 29 32 25 5 7 1 1 62 13 76
2020 Non-shift worker 23 30 22 12 10 1 1 54 23 909
2019 Shift worker 33 28 26 11 2 0 0 61 13 41
2019 Non-shift worker 25 30 21 12 9 1 1 56 22 761
2018 Shift worker 31 40 12 7 5 3 2 74 13 37
2018 Non-shift worker 24 28 25 13 9 1 1 53 22 659

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 21 18 5 7 1 3 69 13 115
2022 Non-shift worker 41 27 17 7 5 0 3 69 13 1075
2020 Shift worker 37 35 13 4 7 2 3 75 12 76
2020 Non-shift worker 33 30 20 9 7 1 1 64 16 906
2019 Shift worker 45 22 28 3 2 0 0 67 5 40
2019 Non-shift worker 36 25 18 12 6 1 2 63 19 762
2018 Shift worker 28 39 11 8 3 6 5 75 13 37
2018 Non-shift worker 33 28 23 9 6 1 1 62 15 659

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 19 11 9 7 1 3 71 17 115
2022 Non-shift worker 43 26 13 8 7 1 2 71 15 1080
2020 Shift worker 39 29 13 8 9 0 1 69 17 76
2020 Non-shift worker 39 27 15 9 8 1 1 67 18 902
2019 Shift worker 44 21 17 11 6 0 0 65 18 41
2019 Non-shift worker 38 26 14 10 9 1 2 65 20 762

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 16 14 3 4 3 2 78 7 115
2022 Non-shift worker 46 27 13 6 5 0 2 75 11 1075
2020 Shift worker 39 29 21 6 6 0 0 67 11 76
2020 Non-shift worker 24 30 24 15 7 0 1 55 21 906

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 22 15 11 3 3 2 69 15 115
2022 Non-shift worker 32 29 20 10 7 0 2 62 18 1080
2020 Shift worker 28 29 22 11 8 0 1 58 20 76
2020 Non-shift worker 25 29 20 14 10 0 1 55 25 904
2019 Shift worker 33 37 21 9 0 0 0 71 9 41
2019 Non-shift worker 36 29 19 7 6 1 2 67 14 758
2018 Shift worker 37 29 15 8 6 3 2 69 15 37
2018 Non-shift worker 33 27 22 10 5 1 1 61 16 652

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 18 9 3 4 1 7 83 7 115
2022 Non-shift worker 57 19 9 3 4 1 7 82 8 1075
2020 Shift worker 40 30 18 7 4 0 1 71 12 76
2020 Non-shift worker 41 29 17 7 4 0 2 71 11 902
2019 Shift worker 50 33 12 0 3 3 0 85 3 41
2019 Non-shift worker 48 23 13 7 6 1 2 72 14 759
2018 Shift worker 54 17 8 3 8 3 7 79 12 37
2018 Non-shift worker 51 25 12 4 6 1 2 77 10 653

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 24 11 3 3 2 6 82 5 115
2022 Non-shift worker 54 29 9 3 2 0 2 86 5 1075
2020 Shift worker 36 31 21 10 3 0 0 67 13 76
2020 Non-shift worker 33 39 18 7 3 0 1 72 10 905

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 62 16 5 2 2 2 12 90 4 115
2022 Non-shift worker 71 11 5 1 2 0 9 91 4 1075
2020 Shift worker 62 21 8 0 0 3 7 91 0 76
2020 Non-shift worker 67 16 7 2 1 1 6 89 4 902
2019 Shift worker 64 19 11 0 3 0 3 85 3 40
2019 Non-shift worker 69 13 5 2 3 1 7 89 5 760
2018 Shift worker 63 12 8 3 3 3 8 84 7 35
2018 Non-shift worker 68 16 5 2 3 1 5 90 5 657

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 74 5 5 5 3 2 5 86 8 110
2022 Non-shift worker 74 10 4 2 3 1 6 91 5 1080
2020 Shift worker 77 9 3 4 6 0 2 87 10 76
2020 Non-shift worker 76 9 4 3 2 1 5 90 6 903
2019 Shift worker 70 11 4 13 0 1 0 82 13 41
2019 Non-shift worker 71 13 6 2 4 1 3 87 7 759
2018 Shift worker 75 8 0 5 3 3 6 91 9 37
2018 Non-shift worker 72 12 6 2 2 1 4 89 5 656

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 71 13 7 1 2 1 4 89 4 115
2022 Non-shift worker 72 16 4 1 2 0 4 92 4 1075
2020 Shift worker 76 14 7 2 0 0 1 91 2 75
2020 Non-shift worker 67 19 5 3 1 1 4 91 4 901
2019 Shift worker 64 21 4 9 3 0 0 84 11 41
2019 Non-shift worker 56 28 8 3 2 1 2 87 5 757
2018 Shift worker 76 3 10 3 0 3 4 86 3 36
2018 Non-shift worker 55 26 11 2 3 0 2 84 5 657

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 72 6 8 5 4 1 4 82 9 115
2022 Non-shift worker 66 16 7 3 5 0 3 85 8 1075
2020 Shift worker 73 5 8 1 11 0 1 79 13 76
2020 Non-shift worker 64 18 7 4 4 0 3 85 8 904
2019 Shift worker 64 15 17 5 0 0 0 78 5 40
2019 Non-shift worker 59 19 8 5 6 1 2 80 11 754
2018 Shift worker 69 10 7 3 3 3 4 86 6 37
2018 Non-shift worker 57 20 11 5 4 1 2 79 9 653

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 5 5 2 1 2 20 91 3 115
2022 Non-shift worker 65 9 3 1 1 0 20 93 3 1080
2020 Shift worker 75 4 1 0 0 0 19 98 0 76
2020 Non-shift worker 64 8 4 1 1 0 21 92 3 902
2019 Shift worker 80 0 6 0 0 0 15 93 0 41
2019 Non-shift worker 58 11 5 1 1 1 24 91 2 751
2018 Shift worker 77 8 2 0 0 3 11 98 0 36
2018 Non-shift worker 53 12 5 2 0 1 27 90 4 649

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 70 10 6 1 2 1 9 89 4 115
2022 Non-shift worker 68 15 6 2 2 0 7 90 4 1075
2020 Shift worker 84 9 7 0 0 0 0 93 0 75
2020 Non-shift worker 69 15 6 2 1 0 5 90 3 907
2019 Shift worker 80 13 3 0 0 0 4 97 0 41
2019 Non-shift worker 65 18 7 2 2 1 6 89 3 754
2018 Shift worker 78 3 5 3 0 3 8 92 3 37
2018 Non-shift worker 58 18 10 3 3 1 7 83 6 655

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 15 10 3 9 2 3 78 12 115
2022 Non-shift worker 55 15 10 6 9 1 4 74 15 1080
2020 Shift worker 36 15 12 17 18 2 0 51 36 75
2020 Non-shift worker 47 15 12 9 13 0 3 64 23 907
2019 Shift worker 33 24 11 17 15 0 0 57 32 41
2019 Non-shift worker 52 15 13 6 8 1 4 71 15 759
2018 Shift worker 47 11 19 13 6 3 0 60 20 37
2018 Non-shift worker 52 14 12 6 10 1 5 70 17 656

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 17 24 1 3 2 6 71 4 115
2022 Non-shift worker 47 27 14 4 3 1 4 78 8 1080
2020 Shift worker 50 33 14 1 1 0 0 83 3 74
2020 Non-shift worker 44 28 16 5 4 1 2 74 10 907
2019 Shift worker 55 29 9 2 3 0 3 86 5 41
2019 Non-shift worker 52 26 12 2 2 1 4 83 4 752
2018 Shift worker 58 21 10 6 0 3 2 83 6 37
2018 Non-shift worker 51 27 13 3 2 1 4 81 5 655

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 17 36 36 7 3 1 0 53 10 115
2022 Non-shift worker 12 27 39 16 7 0 0 38 23 1085
2020 Shift worker 17 37 32 11 2 2 0 55 13 76
2020 Non-shift worker 11 27 36 18 8 0 0 38 26 910
2019 Shift worker 19 39 21 15 6 0 0 58 21 41
2019 Non-shift worker 13 28 37 13 7 1 0 42 21 764
2018 Shift worker 27 38 26 0 6 3 0 68 6 37
2018 Non-shift worker 13 28 36 17 6 0 0 41 23 663

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 11 29 30 21 1 2 53 18 115
2022 Non-shift worker 11 20 39 21 9 0 1 30 31 1080
2020 Shift worker 4 15 35 29 16 0 0 45 20 75
2020 Non-shift worker 13 23 37 20 7 0 0 27 36 909
2019 Shift worker 6 20 32 35 7 0 0 42 26 41
2019 Non-shift worker 10 21 38 21 9 1 1 30 32 757
2018 Shift worker 6 3 25 36 25 3 3 65 9 36
2018 Non-shift worker 11 21 37 21 10 0 0 31 32 651
Top of page

Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Shift worker 23 47 25 4 115
2022 Non-shift worker 26 54 19 2 1085
2020 Shift worker 34 34 32 0 76
2020 Non-shift worker 35 41 22 1 912

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 72 28 25
2022 Non-shift worker 45 55 280
2020 Shift worker 51 49 27
2020 Non-shift worker 35 65 328

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 36 10 8 2 3 7 34 79 9 115
2022 Non-shift worker 40 15 9 5 4 5 22 75 12 1085
2020 Shift worker 36 25 9 10 4 2 13 72 17 76
2020 Non-shift worker 40 19 14 5 6 3 14 71 13 911
2019 Shift worker 42 27 8 6 6 3 9 78 13 40
2019 Non-shift worker 37 18 14 9 11 1 9 62 23 758
2018 Shift worker 36 23 15 6 3 8 9 71 11 36
2018 Non-shift worker 39 15 16 9 9 1 10 62 20 661

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 12 38 18 19 4 3 5 55 25 25
2022 Non-shift worker 11 21 13 20 27 2 4 35 51 280
2020 Shift worker 12 17 39 14 13 0 4 30 29 27
2020 Non-shift worker 13 23 13 22 23 2 4 38 48 328

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 14 17 25 17 20 3 4 34 40 25
2022 Non-shift worker 7 18 14 18 34 4 4 28 57 280
2020 Shift worker 12 14 21 12 34 0 7 28 50 27
2020 Non-shift worker 8 15 13 22 40 1 2 23 64 328
Date modified: