2022 Public Service Employee Survey Results by Theme for Public Service Commission of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 42 8 9 3 0 0 80 12 160
2022 Does not provide services to public 38 42 12 5 3 0 0 80 8 430
2020 Provides services to public 37 37 10 9 7 0 0 74 16 149
2020 Does not provide services to public 40 34 13 9 4 0 0 74 13 415
2019 Provides services to public 38 41 11 7 2 0 0 79 10 208
2019 Does not provide services to public 37 40 11 8 4 0 0 78 11 484
2018 Provides services to public 37 42 9 5 6 0 0 80 11 163
2018 Does not provide services to public 34 40 13 8 5 0 0 74 13 398

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 31 15 12 5 0 0 69 17 160
2022 Does not provide services to public 45 37 10 4 4 0 0 82 8 425
2020 Provides services to public 36 37 9 10 7 0 0 73 17 149
2020 Does not provide services to public 41 34 12 10 5 0 0 74 14 415
2019 Provides services to public 38 35 13 12 1 1 0 74 13 208
2019 Does not provide services to public 38 39 11 8 4 0 0 77 12 486
2018 Provides services to public 37 35 16 7 6 1 0 72 12 164
2018 Does not provide services to public 34 36 15 10 5 0 0 70 15 397

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 40 7 2 2 0 0 89 4 160
2022 Does not provide services to public 49 39 7 3 2 0 0 88 5 425
2020 Provides services to public 46 40 8 4 2 0 0 86 6 147
2020 Does not provide services to public 53 30 10 5 2 0 0 83 7 411
2019 Provides services to public 48 37 10 5 0 0 0 85 5 208
2019 Does not provide services to public 51 33 9 6 1 0 0 85 7 484
2018 Provides services to public 50 34 11 4 2 0 0 84 6 163
2018 Does not provide services to public 43 38 12 4 2 0 0 81 7 396

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 40 10 2 3 1 0 86 4 160
2022 Does not provide services to public 43 38 11 6 2 0 0 81 8 425
2020 Provides services to public 44 41 5 6 3 0 0 85 9 149
2020 Does not provide services to public 44 34 11 8 3 0 0 78 11 415
2019 Provides services to public 42 41 8 7 2 0 0 83 8 208
2019 Does not provide services to public 43 38 11 6 2 0 0 81 8 487
2018 Provides services to public 44 39 9 5 4 0 0 83 8 164
2018 Does not provide services to public 34 44 12 7 3 0 0 78 9 396

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 30 13 8 3 1 0 76 11 160
2022 Does not provide services to public 48 32 11 6 4 0 0 80 9 430
2020 Provides services to public 44 35 14 5 2 0 0 79 7 148
2020 Does not provide services to public 46 30 14 7 2 1 0 76 9 414
2019 Provides services to public 54 31 10 4 1 1 0 85 5 206
2019 Does not provide services to public 50 30 11 5 3 1 0 81 8 485
2018 Provides services to public 45 30 16 4 3 1 0 76 7 163
2018 Does not provide services to public 41 32 14 8 4 1 0 74 12 394

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 30 13 10 3 1 0 73 14 160
2022 Does not provide services to public 45 34 12 5 3 0 0 80 9 430
2020 Provides services to public 43 36 12 7 2 0 0 79 9 146
2020 Does not provide services to public 45 32 12 8 2 0 0 77 10 410
2019 Provides services to public 47 34 12 6 1 0 0 82 7 206
2019 Does not provide services to public 46 33 11 5 4 1 0 80 9 485
2018 Provides services to public 42 35 16 4 3 1 0 77 7 164
2018 Does not provide services to public 37 38 12 9 4 0 0 75 13 393

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 25 8 17 8 7 1 65 27 160
2022 Does not provide services to public 42 25 13 10 7 3 0 69 18 430
2020 Provides services to public 36 33 14 6 7 1 2 71 14 149
2020 Does not provide services to public 39 26 14 13 6 2 0 66 20 416
2019 Provides services to public 39 21 16 14 4 7 0 64 19 207
2019 Does not provide services to public 40 22 15 10 10 3 1 63 21 486
2018 Provides services to public 33 25 20 11 6 5 0 60 19 164
2018 Does not provide services to public 32 24 17 12 10 4 1 59 23 397
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 29 12 5 6 1 9 75 12 160
2022 Does not provide services to public 54 26 10 2 2 0 5 85 4 430
2020 Provides services to public 54 30 7 6 2 0 1 85 7 149
2020 Does not provide services to public 62 22 8 4 2 0 1 86 6 416
2019 Provides services to public 51 25 11 8 1 0 4 78 10 208
2019 Does not provide services to public 57 24 10 3 2 1 2 84 5 485

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 38 9 3 4 1 1 84 7 160
2022 Does not provide services to public 59 30 6 3 2 0 0 88 6 430
2020 Provides services to public 50 36 6 6 1 1 1 87 7 149
2020 Does not provide services to public 55 30 7 6 2 0 0 85 8 416
2019 Provides services to public 49 33 10 6 1 0 1 82 7 207
2019 Does not provide services to public 53 29 9 4 3 1 1 84 7 482
2018 Provides services to public 50 30 10 3 5 1 1 82 8 163
2018 Does not provide services to public 43 31 14 6 5 0 1 74 11 394

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 29 9 3 4 1 0 83 7 160
2022 Does not provide services to public 62 26 5 3 3 0 0 89 6 430
2020 Provides services to public 58 29 5 4 4 0 0 87 8 148
2020 Does not provide services to public 60 24 7 6 3 0 0 84 9 417
2019 Provides services to public 56 30 7 4 2 1 0 87 6 208
2019 Does not provide services to public 57 27 7 5 4 0 0 84 9 487
2018 Provides services to public 50 26 9 6 6 1 1 78 13 164
2018 Does not provide services to public 46 30 9 9 5 0 1 77 14 395

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 36 6 7 7 14 0 77 16 160
2022 Does not provide services to public 42 31 8 5 4 9 0 81 10 430
2020 Provides services to public 41 28 13 4 2 13 0 79 6 149
2020 Does not provide services to public 44 29 11 8 2 6 0 77 11 417
2019 Provides services to public 40 33 10 6 2 9 0 81 9 207
2019 Does not provide services to public 37 35 13 5 4 7 0 77 9 480
2018 Provides services to public 35 29 10 5 4 17 0 78 10 164
2018 Does not provide services to public 35 36 15 6 3 6 1 75 9 397

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 34 14 10 10 8 0 63 21 160
2022 Does not provide services to public 32 36 13 10 6 3 0 71 16 430
2020 Provides services to public 35 34 17 9 2 1 1 70 12 146
2020 Does not provide services to public 38 33 14 9 5 1 0 72 14 416
2019 Provides services to public 36 33 16 7 3 4 1 73 10 207
2019 Does not provide services to public 33 39 14 7 5 2 0 74 12 479
2018 Provides services to public 31 33 19 7 5 6 0 68 12 163
2018 Does not provide services to public 33 36 16 10 4 1 0 69 14 395

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 25 15 20 12 9 0 48 35 160
2022 Does not provide services to public 23 34 19 12 7 6 0 60 20 430
2020 Provides services to public 25 27 16 19 5 7 0 56 26 149
2020 Does not provide services to public 26 36 13 16 5 5 0 65 22 416
2019 Provides services to public 25 36 15 12 3 9 0 67 17 207
2019 Does not provide services to public 23 38 16 10 5 7 0 66 17 477
2018 Provides services to public 23 26 24 9 5 12 0 56 17 163
2018 Does not provide services to public 21 36 20 13 6 5 0 59 20 396

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 32 19 16 11 6 0 52 28 160
2022 Does not provide services to public 25 40 14 12 7 2 0 66 20 430
2020 Provides services to public 26 31 16 18 6 3 0 59 25 147
2020 Does not provide services to public 27 38 12 17 4 2 0 67 21 416
2019 Provides services to public 26 36 15 14 5 4 0 64 20 208
2019 Does not provide services to public 21 37 19 12 8 4 0 61 20 477
2018 Provides services to public 22 29 23 15 6 5 0 54 22 164
2018 Does not provide services to public 17 37 20 18 6 2 0 55 25 396
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 31 15 13 5 0 0 66 19 160
2022 Does not provide services to public 42 34 12 8 3 0 1 76 11 430
2020 Provides services to public 34 37 15 8 6 0 0 71 14 149
2020 Does not provide services to public 40 37 11 9 3 0 0 77 12 416
2019 Provides services to public 36 34 13 13 3 0 0 71 16 208
2019 Does not provide services to public 37 38 11 9 4 0 1 76 12 486
2018 Provides services to public 32 30 17 11 7 1 1 64 18 165
2018 Does not provide services to public 31 34 18 10 6 0 0 65 16 396

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 37 9 5 1 0 0 85 6 160
2022 Does not provide services to public 37 44 7 8 4 0 0 82 12 425
2020 Provides services to public 39 38 9 9 5 0 0 77 14 148
2020 Does not provide services to public 40 38 9 9 4 0 0 78 13 414
2019 Provides services to public 44 37 9 7 2 0 0 81 9 208
2019 Does not provide services to public 36 39 12 9 4 0 0 75 13 487
2018 Provides services to public 42 34 12 6 4 1 0 78 10 165
2018 Does not provide services to public 30 39 14 10 6 0 0 70 16 394

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 35 9 11 4 1 1 75 16 160
2022 Does not provide services to public 52 33 5 6 2 0 0 86 8 430
2020 Provides services to public 43 38 9 7 2 0 0 82 9 149
2020 Does not provide services to public 51 32 8 6 2 0 1 84 7 416
2019 Provides services to public 39 37 12 8 3 0 1 77 11 208
2019 Does not provide services to public 49 30 8 6 4 1 1 81 11 482
2018 Provides services to public 35 37 13 5 6 1 2 75 12 164
2018 Does not provide services to public 36 38 9 9 6 0 2 75 15 397

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 37 12 7 2 0 1 78 10 160
2022 Does not provide services to public 40 39 10 9 2 0 1 79 10 430
2020 Provides services to public 36 41 10 9 4 0 0 76 13 149
2020 Does not provide services to public 37 38 11 9 3 0 2 76 13 414
2019 Provides services to public 39 37 9 11 4 0 0 76 15 207
2019 Does not provide services to public 39 35 14 7 4 0 2 75 11 482
2018 Provides services to public 31 45 7 12 4 1 0 77 16 165
2018 Does not provide services to public 29 45 11 7 5 0 2 76 13 398

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 31 10 5 3 2 2 82 8 160
2022 Does not provide services to public 58 24 9 3 3 1 2 85 7 430
2020 Provides services to public 46 30 14 5 4 0 1 77 9 148
2020 Does not provide services to public 53 24 11 7 3 1 1 79 9 415

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 36 14 12 8 4 1 64 21 160
2022 Does not provide services to public 31 43 13 7 5 1 0 75 12 425
2020 Provides services to public 27 32 17 16 7 1 0 59 23 148
2020 Does not provide services to public 30 33 15 15 5 2 0 64 20 416
2019 Provides services to public 25 39 12 16 5 3 0 66 22 207
2019 Does not provide services to public 25 37 16 12 7 3 0 64 20 480
2018 Provides services to public 24 30 19 14 10 4 0 56 24 165
2018 Does not provide services to public 22 37 16 12 7 4 1 62 21 393

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 24 13 8 6 3 5 71 15 160
2022 Does not provide services to public 50 23 12 4 5 1 6 78 10 430
2020 Provides services to public 52 20 11 9 2 1 5 77 11 148
2020 Does not provide services to public 55 18 12 6 5 0 4 77 11 416
2019 Provides services to public 55 25 9 6 2 0 3 82 9 206
2019 Does not provide services to public 51 21 14 5 3 0 6 77 9 485

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 27 12 4 4 4 5 78 9 160
2022 Does not provide services to public 56 17 10 6 3 2 5 79 10 430
2020 Provides services to public 44 27 17 8 2 1 2 73 10 147
2020 Does not provide services to public 51 23 12 7 3 1 3 78 10 412
2019 Provides services to public 49 21 17 7 3 2 1 71 11 207
2019 Does not provide services to public 53 20 14 4 3 1 4 78 8 483

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 11 2 2 3 5 6 92 6 160
2022 Does not provide services to public 69 11 5 2 4 2 7 88 6 430
2020 Provides services to public 78 11 3 2 1 3 2 93 3 148
2020 Does not provide services to public 76 7 6 2 4 2 4 87 6 414
2019 Provides services to public 83 8 3 3 1 1 1 94 4 206
2019 Does not provide services to public 74 8 5 2 3 3 5 90 5 483

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 13 4 2 4 4 8 90 6 160
2022 Does not provide services to public 69 8 4 2 2 1 14 90 5 430
2020 Provides services to public 73 9 6 1 1 3 7 92 2 149
2020 Does not provide services to public 76 9 5 1 1 1 8 92 3 415
2019 Provides services to public 81 6 4 0 1 1 7 94 2 207
2019 Does not provide services to public 75 8 3 0 2 0 12 94 2 482

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 31 14 17 14 3 2 53 33 160
2022 Does not provide services to public 26 32 11 12 12 4 4 63 26 430
2020 Provides services to public 21 22 16 19 18 3 1 45 38 149
2020 Does not provide services to public 21 28 12 18 14 2 4 52 34 416
2019 Provides services to public 21 24 16 20 17 1 1 46 37 208
2019 Does not provide services to public 20 25 14 18 15 4 4 49 35 485
2018 Provides services to public 18 26 17 15 21 3 1 45 38 165
2018 Does not provide services to public 15 24 16 17 19 3 6 43 39 396

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 31 13 15 9 1 0 63 24 160
2022 Does not provide services to public 38 41 9 8 3 0 0 80 11 425
2020 Provides services to public 29 41 12 12 5 0 0 71 17 149
2020 Does not provide services to public 40 37 13 9 2 0 0 76 11 413
2019 Provides services to public 32 33 13 18 3 0 0 65 21 206
2019 Does not provide services to public 38 41 12 5 4 0 0 79 9 484
2018 Provides services to public 29 39 11 12 6 1 1 70 18 164
2018 Does not provide services to public 32 41 13 8 6 0 0 74 13 397

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 42 11 14 5 0 0 70 19 160
2022 Does not provide services to public 42 41 7 5 5 0 0 83 10 425
2020 Provides services to public 31 40 13 12 4 0 0 71 16 149
2020 Does not provide services to public 45 31 11 8 5 0 0 76 13 414
2019 Provides services to public 34 35 14 13 3 0 1 70 16 205
2019 Does not provide services to public 41 37 13 5 3 0 0 79 9 487
2018 Provides services to public 28 36 14 12 9 1 1 65 22 163
2018 Does not provide services to public 34 40 14 7 4 0 0 74 12 397

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 33 13 9 3 0 0 75 12 160
2022 Does not provide services to public 40 38 13 7 2 0 0 78 9 425
2020 Provides services to public 35 43 11 8 2 0 0 79 10 145
2020 Does not provide services to public 41 36 11 10 3 0 0 76 13 414
2019 Provides services to public 37 43 10 8 1 0 0 81 10 207
2019 Does not provide services to public 38 43 11 4 3 1 0 81 7 483
2018 Provides services to public 40 37 15 6 2 0 0 76 8 163
2018 Does not provide services to public 32 39 15 7 5 0 1 72 13 395

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 41 17 12 3 5 1 67 15 160
2022 Does not provide services to public 30 45 11 7 4 3 0 78 11 430
2020 Provides services to public 26 44 13 13 1 2 0 72 15 149
2020 Does not provide services to public 26 44 17 9 2 2 0 72 11 416
2019 Provides services to public 23 43 19 10 1 3 0 69 11 206
2019 Does not provide services to public 25 45 17 7 1 4 0 73 9 486
2018 Provides services to public 23 41 18 11 3 5 0 67 14 165
2018 Does not provide services to public 26 37 20 7 4 5 0 67 11 394

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 41 11 7 6 0 0 76 13 160
2022 Does not provide services to public 51 30 7 6 4 0 1 82 11 430
2020 Provides services to public 44 32 9 9 5 0 1 77 14 149
2020 Does not provide services to public 53 26 10 6 4 0 1 80 10 413
2019 Provides services to public 50 32 7 9 3 0 0 82 11 208
2019 Does not provide services to public 58 26 8 4 3 1 0 85 7 485
2018 Provides services to public 48 31 11 6 4 0 1 79 10 164
2018 Does not provide services to public 52 32 5 7 3 0 1 85 10 397

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 31 14 4 5 1 1 77 9 160
2022 Does not provide services to public 42 30 14 8 6 1 0 72 14 430
2020 Provides services to public 47 29 11 5 7 0 0 76 13 149
2020 Does not provide services to public 42 29 13 10 6 0 0 71 16 414
2019 Provides services to public 49 31 12 4 4 0 0 80 8 207
2019 Does not provide services to public 48 30 14 4 4 0 0 78 8 483
2018 Provides services to public 46 28 13 10 4 0 0 74 13 164
2018 Does not provide services to public 45 27 15 7 5 0 1 73 12 397

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 25 4 2 5 3 3 89 7 160
2022 Does not provide services to public 72 19 3 2 2 2 1 93 3 430

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 40 30 30 160
2022 Does not provide services to public 44 27 29 430
2020 Provides services to public 32 35 33 149
2020 Does not provide services to public 40 31 29 417
2019 Provides services to public 38 26 35 206
2019 Does not provide services to public 43 24 33 487
2018 Provides services to public 39 25 35 165
2018 Does not provide services to public 40 27 33 398

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 9 38 35 5 1 12 65
2022 Does not provide services to public 9 32 37 4 10 9 185
2020 Provides services to public 12 24 61 0 0 2 46
2020 Does not provide services to public 13 25 52 2 3 6 172
2019 Provides services to public 6 20 54 1 9 9 77
2019 Does not provide services to public 10 20 45 3 14 8 204
2018 Provides services to public 9 33 42 4 10 3 62
2018 Does not provide services to public 11 20 56 2 7 5 157
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 35 7 3 1 0 0 89 4 160
2022 Does not provide services to public 48 41 5 4 2 0 0 89 5 425
2020 Provides services to public 54 38 5 1 2 0 0 92 4 149
2020 Does not provide services to public 54 32 8 5 1 0 0 86 6 415
2019 Provides services to public 47 42 6 3 1 1 0 89 4 208
2019 Does not provide services to public 47 38 9 3 2 0 0 86 5 484
2018 Provides services to public 51 35 7 3 3 0 0 87 6 164
2018 Does not provide services to public 42 41 12 2 2 0 0 84 5 397

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 46 15 10 2 2 0 72 13 160
2022 Does not provide services to public 27 46 11 10 4 1 0 75 14 430
2020 Provides services to public 31 46 10 10 1 3 0 79 11 149
2020 Does not provide services to public 34 47 11 6 2 1 0 81 8 417
2019 Provides services to public 35 47 7 9 1 1 0 83 10 207
2019 Does not provide services to public 32 46 12 7 1 2 0 79 9 486
2018 Provides services to public 33 36 17 8 2 3 0 72 11 164
2018 Does not provide services to public 32 44 11 8 2 1 0 78 11 394

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 21 34 24 13 0 3 38 27 160
2022 Does not provide services to public 8 17 41 19 12 1 1 32 26 430
2020 Provides services to public 8 23 30 25 13 0 1 38 31 149
2020 Does not provide services to public 11 24 34 23 6 0 0 30 35 413
2019 Provides services to public 7 13 31 25 21 0 3 48 20 207
2019 Does not provide services to public 8 20 41 22 7 1 1 30 28 483
2018 Provides services to public 11 17 27 25 18 1 1 44 29 165
2018 Does not provide services to public 8 24 39 17 8 1 2 26 34 394

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 19 31 16 14 2 7 34 33 160
2022 Does not provide services to public 16 25 33 15 8 1 2 24 42 430
2020 Provides services to public 15 23 27 16 16 2 1 33 39 149
2020 Does not provide services to public 16 25 32 17 8 1 1 25 42 415
2019 Provides services to public 9 22 26 17 17 3 6 37 35 206
2019 Does not provide services to public 14 24 32 18 9 2 1 28 39 484
2018 Provides services to public 16 17 30 15 20 0 2 36 34 165
2018 Does not provide services to public 14 29 32 14 7 3 2 21 45 397

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 11 35 28 18 1 4 49 15 160
2022 Does not provide services to public 10 11 33 28 16 1 1 45 21 430
2020 Provides services to public 7 17 21 32 23 1 1 55 24 149
2020 Does not provide services to public 8 18 30 31 12 0 0 43 27 413
2019 Provides services to public 3 9 24 36 25 1 2 63 13 206
2019 Does not provide services to public 5 13 34 29 17 1 1 47 18 482
2018 Provides services to public 6 10 32 28 22 1 1 51 16 165
2018 Does not provide services to public 4 18 33 30 11 1 2 43 23 396

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 20 26 19 18 2 4 39 34 160
2022 Does not provide services to public 15 17 28 21 18 1 1 39 32 430
2020 Provides services to public 9 21 22 24 22 1 2 47 30 149
2020 Does not provide services to public 17 20 27 23 12 1 1 35 38 414
2019 Provides services to public 7 14 25 28 24 0 2 53 21 207
2019 Does not provide services to public 9 14 28 24 19 4 3 46 24 478
2018 Provides services to public 18 22 18 21 19 1 1 41 41 164
2018 Does not provide services to public 9 20 29 25 11 2 3 38 32 397

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 26 24 18 13 3 4 33 42 160
2022 Does not provide services to public 15 19 27 16 14 4 4 33 37 430
2020 Provides services to public 10 19 25 21 22 3 0 44 30 149
2020 Does not provide services to public 6 15 28 29 18 3 2 49 22 413
2019 Provides services to public 9 22 22 27 15 4 2 45 32 208
2019 Does not provide services to public 9 22 26 20 14 6 3 37 34 478
2018 Provides services to public 18 21 27 14 16 4 1 31 41 164
2018 Does not provide services to public 18 23 23 19 11 3 2 32 44 394

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 23 29 21 12 2 3 35 35 160
2022 Does not provide services to public 14 15 37 17 11 2 4 30 30 430
2020 Provides services to public 13 17 27 26 14 2 0 41 31 149
2020 Does not provide services to public 13 20 34 21 11 1 1 32 34 413
2019 Provides services to public 7 19 30 26 14 1 2 42 27 208
2019 Does not provide services to public 12 18 32 22 11 4 2 34 32 484
2018 Provides services to public 11 19 35 15 16 2 2 32 32 163
2018 Does not provide services to public 12 22 36 17 8 4 2 26 35 397

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 10 38 29 13 1 2 43 19 160
2022 Does not provide services to public 5 13 33 25 20 1 3 47 19 430
2020 Provides services to public 13 27 33 15 11 1 0 26 40 149
2020 Does not provide services to public 12 27 33 22 6 0 0 28 39 414
2019 Provides services to public 16 28 29 18 9 0 0 27 44 207
2019 Does not provide services to public 15 28 30 16 8 1 1 24 45 484

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 35 15 22 11 5 0 50 35 160
2022 Does not provide services to public 16 36 19 14 9 5 0 55 25 430
2020 Provides services to public 19 39 19 17 6 1 0 58 22 149
2020 Does not provide services to public 20 44 19 12 4 1 0 64 16 417
2019 Provides services to public 22 40 19 10 5 5 0 64 16 206
2019 Does not provide services to public 18 42 18 14 4 4 0 63 18 482

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 26 8 3 4 1 1 84 8 160
2022 Does not provide services to public 65 23 4 4 3 1 0 89 7 430
2020 Provides services to public 56 31 5 4 4 1 0 88 7 148
2020 Does not provide services to public 58 25 6 6 4 1 0 84 10 415
2019 Provides services to public 58 27 6 5 2 1 0 87 7 208
2019 Does not provide services to public 55 28 8 6 3 0 0 83 9 484
2018 Provides services to public 51 32 7 5 4 1 0 83 9 165
2018 Does not provide services to public 50 28 6 9 4 2 0 81 13 396

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 24 6 4 3 0 1 87 7 160
2022 Does not provide services to public 69 24 2 3 1 0 0 93 4 430
2020 Provides services to public 63 30 4 3 0 0 0 93 3 149
2020 Does not provide services to public 58 31 5 4 1 0 0 90 5 415
2019 Provides services to public 59 31 4 5 1 0 0 90 6 207
2019 Does not provide services to public 54 36 3 5 2 0 0 90 6 482
2018 Provides services to public 52 39 3 5 1 1 0 91 6 165
2018 Does not provide services to public 52 35 5 5 2 0 0 88 7 396

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 30 9 6 2 1 0 83 8 160
2022 Does not provide services to public 58 30 6 3 2 1 0 89 5 430
2020 Provides services to public 53 35 4 6 2 0 0 88 8 149
2020 Does not provide services to public 51 36 7 5 1 1 0 88 6 414
2019 Provides services to public 51 37 9 2 1 1 0 89 3 208
2019 Does not provide services to public 50 36 9 3 1 1 0 87 5 484
2018 Provides services to public 45 37 8 4 3 3 0 84 7 165
2018 Does not provide services to public 44 37 9 5 3 1 1 83 8 396

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 42 8 6 7 5 0 78 14 160
2022 Does not provide services to public 50 32 9 4 3 2 0 84 7 430
2020 Provides services to public 44 34 12 5 2 2 0 80 7 148
2020 Does not provide services to public 45 36 8 7 3 1 0 82 10 415
2019 Provides services to public 46 39 8 5 1 2 0 86 6 204
2019 Does not provide services to public 47 35 11 4 2 1 0 83 6 481
2018 Provides services to public 43 44 5 5 2 2 0 88 7 163
2018 Does not provide services to public 49 36 8 4 2 1 0 86 6 396

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 40 9 7 4 2 0 79 11 160
2022 Does not provide services to public 46 34 11 3 1 5 0 84 4 430
2020 Provides services to public 47 39 9 2 0 3 0 89 2 148
2020 Does not provide services to public 52 33 8 4 2 1 0 86 6 416
2019 Provides services to public 58 30 7 1 1 1 2 91 2 207
2019 Does not provide services to public 55 34 7 2 0 2 0 90 2 484
2018 Provides services to public 46 36 12 3 1 2 0 84 5 164
2018 Does not provide services to public 49 34 10 2 2 3 1 86 4 395

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 35 4 7 2 1 0 88 9 160
2022 Does not provide services to public 58 33 4 3 2 0 0 90 6 430
2020 Provides services to public 63 29 4 3 1 0 0 92 4 149
2020 Does not provide services to public 57 31 9 1 1 0 0 88 2 416
2019 Provides services to public 65 28 5 2 0 0 0 93 2 206
2019 Does not provide services to public 62 28 5 3 2 1 0 91 4 484
2018 Provides services to public 55 34 6 4 2 0 0 88 6 164
2018 Does not provide services to public 54 32 8 3 2 0 0 87 5 395

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 28 8 5 4 10 6 80 10 160
2022 Does not provide services to public 44 24 8 6 4 7 7 79 11 430

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 30 7 6 2 10 7 81 10 160
2022 Does not provide services to public 44 24 9 6 4 8 6 78 11 430

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 29 22 3 5 10 1 67 9 160
2022 Does not provide services to public 36 27 16 5 2 13 1 74 8 430
2020 Provides services to public 43 36 9 5 2 5 0 83 7 149
2020 Does not provide services to public 47 35 10 4 2 2 0 84 6 416

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 31 9 3 4 6 5 81 9 160
2022 Does not provide services to public 44 30 6 4 6 6 3 81 12 425
2020 Provides services to public 49 33 9 6 2 0 1 82 9 149
2020 Does not provide services to public 49 28 8 8 3 2 3 81 11 417

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 18 18 1 3 42 8 56 7 160
2022 Does not provide services to public 15 18 20 3 3 37 4 57 10 430

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Does not provide services to public 0 0 7 19 41 24 9 0 90 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 30 16 6 7 12 13 61 17 160
2022 Does not provide services to public 30 28 15 5 3 10 8 71 11 430
2020 Provides services to public 28 34 10 11 3 7 6 71 17 149
2020 Does not provide services to public 30 36 15 6 3 6 4 73 10 415
2019 Provides services to public 33 32 16 6 4 6 2 72 10 208
2019 Does not provide services to public 32 34 12 6 6 6 4 74 13 484
2018 Provides services to public 23 30 17 12 4 9 5 62 19 165
2018 Does not provide services to public 25 35 14 10 5 5 6 67 17 396

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 39 9 14 4 4 0 72 19 160
2022 Does not provide services to public 44 31 11 6 4 3 2 78 11 430
2020 Provides services to public 44 35 13 3 2 2 1 81 6 148
2020 Does not provide services to public 49 35 7 4 3 1 1 86 7 417
2019 Provides services to public 38 34 11 11 3 2 2 74 15 208
2019 Does not provide services to public 42 35 9 6 4 3 1 80 10 482
2018 Provides services to public 31 34 15 14 3 1 1 67 18 164
2018 Does not provide services to public 29 37 13 11 5 3 2 69 16 395

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 36 18 7 5 2 1 70 12 160
2022 Does not provide services to public 41 35 16 4 2 2 0 77 6 430
2020 Provides services to public 44 35 16 3 1 1 0 80 4 148
2020 Does not provide services to public 47 37 9 4 2 1 0 85 6 414
2019 Provides services to public 35 43 17 2 2 1 0 79 4 208
2019 Does not provide services to public 40 38 14 4 2 2 0 79 7 485
2018 Provides services to public 35 39 14 7 3 1 0 75 10 165
2018 Does not provide services to public 36 39 16 5 2 1 1 77 7 394

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 26 16 8 10 16 2 58 22 160
2022 Does not provide services to public 23 26 15 10 9 13 6 60 22 430
2020 Provides services to public 24 30 17 9 6 8 5 63 17 149
2020 Does not provide services to public 29 20 18 13 7 10 4 57 22 415
2019 Provides services to public 19 25 21 14 6 12 3 52 23 208
2019 Does not provide services to public 22 23 19 10 9 13 4 55 22 485
2018 Provides services to public 23 22 15 14 12 12 3 52 30 163
2018 Does not provide services to public 18 22 19 12 10 13 5 49 27 396

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 49 2 8 3 0 0 88 11 160
2022 Does not provide services to public 38 47 4 8 3 0 0 85 11 430
2020 Provides services to public 26 46 4 17 7 0 0 72 24 148
2020 Does not provide services to public 32 45 7 13 3 0 0 77 16 415

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 33 11 7 2 0 0 80 9 160
2022 Does not provide services to public 47 36 6 7 3 0 1 84 11 425
2020 Provides services to public 32 39 9 13 7 0 0 71 20 149
2020 Does not provide services to public 32 41 10 12 3 0 1 74 15 415
2019 Provides services to public 53 31 3 9 4 0 0 84 13 207
2019 Does not provide services to public 51 33 5 6 4 0 0 84 11 486

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 41 5 7 2 0 1 86 9 160
2022 Does not provide services to public 56 33 4 4 2 0 1 90 6 425
2020 Provides services to public 40 37 8 9 5 1 1 78 14 148
2020 Does not provide services to public 45 35 11 5 3 0 0 81 8 412
2019 Provides services to public 49 38 7 4 1 1 0 87 5 206
2019 Does not provide services to public 59 31 5 3 2 0 0 90 5 484

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 26 2 2 1 1 1 95 3 160
2022 Does not provide services to public 70 23 3 3 1 0 0 94 3 430
2020 Provides services to public 65 23 3 4 5 0 0 88 9 149
2020 Does not provide services to public 67 24 4 3 1 0 0 92 4 414

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 85 12 0 1 2 0 0 97 3 160
2022 Does not provide services to public 89 7 1 1 1 0 0 96 3 430
2019 Provides services to public 89 8 1 2 0 0 0 97 2 207
2019 Does not provide services to public 86 10 2 1 0 0 1 97 1 483

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 28 7 1 1 1 1 90 2 160
2022 Does not provide services to public 68 23 6 1 1 1 0 92 2 430
2020 Provides services to public 65 26 6 2 1 1 0 92 2 149
2020 Does not provide services to public 69 19 7 3 0 1 0 89 4 415
2019 Provides services to public 68 22 5 2 0 3 0 92 3 207
2019 Does not provide services to public 66 25 7 1 0 1 0 92 1 483

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 160
2022 Does not provide services to public 7 93 430
2020 Provides services to public 7 93 149
2020 Does not provide services to public 10 90 417
2019 Provides services to public 10 90 208
2019 Does not provide services to public 9 91 487
2018 Provides services to public 13 87 165
2018 Does not provide services to public 15 85 398

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 10
2022 Does not provide services to public 37 63 35
2019 Provides services to public 42 58 21
2019 Does not provide services to public 46 54 43
2018 Provides services to public 38 62 20
2018 Does not provide services to public 55 45 60

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 84 16 10
2022 Does not provide services to public 66 34 35
2019 Provides services to public 60 40 21
2019 Does not provide services to public 67 33 43
2018 Provides services to public 45 55 20
2018 Does not provide services to public 50 50 60

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 6 94 35
2020 Provides services to public 0 100 10
2020 Does not provide services to public 13 87 42

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 35
2020 Provides services to public 0 100 10
2020 Does not provide services to public 0 100 42
2019 Provides services to public 0 100 21
2019 Does not provide services to public 0 100 43
2018 Provides services to public 0 100 20
2018 Does not provide services to public 0 100 60

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 10 90 35
2020 Provides services to public 0 100 10
2020 Does not provide services to public 0 100 42

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 35

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 10
2022 Does not provide services to public 3 97 35

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 10
2022 Does not provide services to public 54 46 35
2019 Provides services to public 24 76 21
2019 Does not provide services to public 34 66 42

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 69 31 10
2022 Does not provide services to public 60 40 35
2019 Provides services to public 28 72 21
2019 Does not provide services to public 52 48 42
2018 Provides services to public 32 68 21
2018 Does not provide services to public 42 58 60

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 50 50 10
2022 Does not provide services to public 52 48 35
2019 Provides services to public 36 64 21
2019 Does not provide services to public 53 47 42
2018 Provides services to public 48 52 21
2018 Does not provide services to public 52 48 60

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 10
2022 Does not provide services to public 41 59 35
2019 Provides services to public 24 76 21
2019 Does not provide services to public 44 56 42
2018 Provides services to public 56 44 21
2018 Does not provide services to public 35 65 60

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 10
2022 Does not provide services to public 29 71 35
2019 Provides services to public 22 78 21
2019 Does not provide services to public 33 67 42
2018 Provides services to public 31 69 21
2018 Does not provide services to public 33 67 60

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 69 31 10
2022 Does not provide services to public 59 41 35
2019 Provides services to public 43 57 21
2019 Does not provide services to public 55 45 42
2018 Provides services to public 50 50 21
2018 Does not provide services to public 59 41 60

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 10
2022 Does not provide services to public 39 61 35
2019 Provides services to public 28 72 21
2019 Does not provide services to public 25 75 42
2018 Provides services to public 22 78 21
2018 Does not provide services to public 24 76 60

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 6 94 35
2019 Provides services to public 0 100 21
2019 Does not provide services to public 0 100 42
2018 Provides services to public 0 100 21
2018 Does not provide services to public 0 100 60

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 2 98 35
2020 Provides services to public 0 100 10
2020 Does not provide services to public 0 100 42

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 12 88 35

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 64 36 10
2022 Does not provide services to public 61 39 35
2020 Provides services to public 58 42 10
2020 Does not provide services to public 35 65 42
2019 Provides services to public 38 62 21
2019 Does not provide services to public 43 57 42
2018 Provides services to public 23 77 21
2018 Does not provide services to public 43 57 60

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 10
2022 Does not provide services to public 28 72 35
2020 Provides services to public 0 100 10
2020 Does not provide services to public 14 86 42

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 10
2022 Does not provide services to public 10 90 35
2019 Provides services to public 31 69 21
2019 Does not provide services to public 16 84 42
2018 Provides services to public 25 75 21
2018 Does not provide services to public 17 83 60

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 63 37 10
2022 Does not provide services to public 44 56 35
2019 Provides services to public 24 76 20
2019 Does not provide services to public 48 52 42
2018 Provides services to public 53 47 21
2018 Does not provide services to public 56 44 60

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10
2022 Does not provide services to public 43 57 35
2018 Provides services to public 32 68 21
2018 Does not provide services to public 31 69 60

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 10
2022 Does not provide services to public 9 91 35
2019 Provides services to public 0 100 20
2019 Does not provide services to public 23 77 42

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 10
2022 Does not provide services to public 10 90 35
2019 Provides services to public 0 100 20
2019 Does not provide services to public 15 85 42

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10
2022 Does not provide services to public 15 85 35

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 10
2022 Does not provide services to public 6 94 35
2018 Provides services to public 0 100 21
2018 Does not provide services to public 8 92 60

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 13 87 35
2020 Provides services to public 0 100 10
2020 Does not provide services to public 16 84 42
2019 Provides services to public 29 71 20
2019 Does not provide services to public 18 82 42

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 10
2022 Does not provide services to public 18 82 35
2020 Provides services to public 0 100 10
2020 Does not provide services to public 16 84 42
2019 Provides services to public 37 63 20
2019 Does not provide services to public 11 89 42

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 10
2022 Does not provide services to public 29 71 35
2019 Provides services to public 24 76 20
2019 Does not provide services to public 22 78 42
2018 Provides services to public 27 73 21
2018 Does not provide services to public 18 82 60

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 10
2022 Does not provide services to public 9 91 30

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 12 88 30
2018 Provides services to public 33 67 21
2018 Does not provide services to public 18 82 55

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 10
2022 Does not provide services to public 9 91 30

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 14 86 30

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 11 89 30

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 10
2022 Does not provide services to public 18 82 30

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 10
2022 Does not provide services to public 25 75 30
2018 Provides services to public 0 100 21
2018 Does not provide services to public 12 88 55

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 10
2022 Does not provide services to public 4 96 30

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 10
2022 Does not provide services to public 11 89 30

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 10
2022 Does not provide services to public 25 75 30
2018 Provides services to public 33 67 21
2018 Does not provide services to public 25 75 55

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 8 92 30

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 58 42 10
2022 Does not provide services to public 39 61 30
2018 Provides services to public 40 60 21
2018 Does not provide services to public 30 70 55

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 3 97 30

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 32 68 10
2022 Does not provide services to public 30 70 30
2018 Provides services to public 62 38 21
2018 Does not provide services to public 40 60 55

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 10
2022 Does not provide services to public 20 80 30

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 13 9 3 6 39 17 60 19 160
2022 Does not provide services to public 14 13 8 2 3 43 17 67 13 425
2020 Provides services to public 17 19 11 4 3 35 12 66 13 149
2020 Does not provide services to public 23 14 15 4 3 34 8 63 12 414
2019 Provides services to public 19 15 15 8 3 30 11 58 17 207
2019 Does not provide services to public 17 13 16 5 5 35 9 54 18 485
2018 Provides services to public 16 16 21 7 4 32 2 49 18 162
2018 Does not provide services to public 15 17 16 6 5 34 6 54 19 394

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 34 10 6 3 17 1 77 11 160
2022 Does not provide services to public 34 35 11 3 2 14 1 81 6 430
2020 Provides services to public 42 28 14 3 2 10 1 79 6 149
2020 Does not provide services to public 43 33 12 5 1 6 0 80 6 414
2019 Provides services to public 42 30 12 8 0 7 1 79 9 208
2019 Does not provide services to public 38 34 13 3 2 9 1 79 7 486
2018 Provides services to public 29 32 18 4 2 13 2 72 7 163
2018 Does not provide services to public 37 30 12 7 3 12 1 76 11 394

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 160
2022 Does not provide services to public 7 93 430
2020 Provides services to public 6 94 149
2020 Does not provide services to public 9 91 416
2019 Provides services to public 6 94 207
2019 Does not provide services to public 9 91 487
2018 Provides services to public 8 92 165
2018 Does not provide services to public 6 94 396

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 10
2022 Does not provide services to public 18 82 30

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 72 28 10
2022 Does not provide services to public 92 8 30
2019 Provides services to public 58 42 12
2019 Does not provide services to public 81 19 43

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30
2018 Provides services to public 0 100 12
2018 Does not provide services to public 0 100 22

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30
2019 Provides services to public 0 100 12
2019 Does not provide services to public 0 100 43
2018 Provides services to public 0 100 12
2018 Does not provide services to public 0 100 22

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 20 80 30

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 10
2022 Does not provide services to public 12 88 30

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 10
2022 Does not provide services to public 6 94 30

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 32 68 30

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 10
2022 Does not provide services to public 15 85 30

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 10
2022 Does not provide services to public 14 86 30

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 10
2022 Does not provide services to public 2 98 30

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 10
2022 Does not provide services to public 8 92 30

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 10
2022 Does not provide services to public 28 72 30

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30
2019 Provides services to public 0 100 11
2019 Does not provide services to public 0 100 42
2018 Provides services to public 0 100 12
2018 Does not provide services to public 0 100 22

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 6 94 30
2019 Provides services to public 0 100 11
2019 Does not provide services to public 0 100 42

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 3 97 30

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 10
2022 Does not provide services to public 15 85 30

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 5 95 30
2019 Provides services to public 0 100 11
2019 Does not provide services to public 0 100 42
2018 Provides services to public 0 100 12
2018 Does not provide services to public 0 100 22

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 10
2022 Does not provide services to public 18 82 30

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30
2019 Provides services to public 0 100 11
2019 Does not provide services to public 0 100 42
2018 Provides services to public 0 100 12
2018 Does not provide services to public 0 100 22

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 10
2022 Does not provide services to public 27 73 30

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 10
2022 Does not provide services to public 42 58 30
2018 Provides services to public 50 50 12
2018 Does not provide services to public 27 73 22

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 10
2022 Does not provide services to public 15 85 30

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 10
2022 Does not provide services to public 12 88 30
2018 Provides services to public 0 100 12
2018 Does not provide services to public 0 100 22

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 10
2022 Does not provide services to public 17 83 30
2019 Provides services to public 0 100 11
2019 Does not provide services to public 14 86 42

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 13 87 30
2019 Provides services to public 0 100 11
2019 Does not provide services to public 0 100 42

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 10
2022 Does not provide services to public 6 94 30

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 5 95 30

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 10
2022 Does not provide services to public 16 84 30

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 10
2022 Does not provide services to public 41 59 30

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 10
2022 Does not provide services to public 7 93 30

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 10
2022 Does not provide services to public 16 84 30

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 10
2022 Does not provide services to public 13 87 30

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 10
2022 Does not provide services to public 11 89 30

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 10
2022 Does not provide services to public 3 97 30

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 10
2022 Does not provide services to public 23 77 30

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 10 90 30

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 54 46 10
2022 Does not provide services to public 36 64 30
2018 Provides services to public 53 47 11
2018 Does not provide services to public 45 55 21

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 0 100 30
2018 Provides services to public 0 100 11
2018 Does not provide services to public 0 100 21

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 10
2022 Does not provide services to public 52 48 30

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 10
2022 Does not provide services to public 3 97 30

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 10
2022 Does not provide services to public 25 75 30

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 12 13 4 3 41 9 61 14 160
2022 Does not provide services to public 18 11 10 3 2 44 12 65 12 430
2020 Provides services to public 15 19 14 2 1 38 11 66 6 147
2020 Does not provide services to public 24 14 13 3 3 36 8 66 10 415
2019 Provides services to public 23 16 14 3 1 32 12 69 6 208
2019 Does not provide services to public 18 12 15 3 2 40 8 59 11 487
2018 Provides services to public 18 13 24 3 3 37 3 51 9 164
2018 Does not provide services to public 18 14 20 2 3 39 5 57 8 396

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 31 11 5 3 13 1 78 9 160
2022 Does not provide services to public 37 35 10 3 2 12 1 83 6 430
2020 Provides services to public 42 31 13 1 1 11 1 82 3 149
2020 Does not provide services to public 44 32 12 3 2 7 0 82 5 417
2019 Provides services to public 47 29 13 2 1 7 1 83 3 208
2019 Does not provide services to public 40 32 13 2 2 9 1 80 5 487
2018 Provides services to public 32 32 15 4 2 15 1 75 7 164
2018 Does not provide services to public 36 33 12 2 3 14 0 80 6 396

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 160
2022 Does not provide services to public 22 78 430
2020 Provides services to public 20 80 149
2020 Does not provide services to public 21 79 413
2019 Provides services to public 19 81 208
2019 Does not provide services to public 20 80 486

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 66 34 40
2022 Does not provide services to public 59 41 95
2020 Provides services to public 63 37 28
2020 Does not provide services to public 57 43 86

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 70 30 40
2022 Does not provide services to public 75 25 100
2020 Provides services to public 84 16 28
2020 Does not provide services to public 86 14 87
2019 Provides services to public 93 7 42
2019 Does not provide services to public 90 10 94

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 38 3 7 0 0 3 90 7 30
2022 Does not provide services to public 50 32 7 6 3 1 0 84 10 75
2020 Provides services to public 47 34 19 0 0 0 0 81 0 24
2020 Does not provide services to public 52 30 13 5 0 0 0 82 5 76
2019 Provides services to public 51 36 4 6 4 0 0 87 9 39
2019 Does not provide services to public 50 33 3 8 6 0 0 83 14 83

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 27 5 6 4 2 3 84 11 160
2022 Does not provide services to public 58 27 5 4 1 2 3 90 5 430
2020 Provides services to public 57 28 8 4 1 2 0 87 5 149
2020 Does not provide services to public 57 29 5 5 2 1 2 88 7 417

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 79 13 2 3 2 120
2022 Does not provide services to public 93 5 1 1 1 380

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 98 2 135
2022 Does not provide services to public 95 5 385

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 135
2022 Does not provide services to public 27 73 385

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 135
2022 Does not provide services to public 51 49 385

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 135
2022 Does not provide services to public 39 61 385

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 135
2022 Does not provide services to public 11 89 385

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 135
2022 Does not provide services to public 31 69 385

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 135
2022 Does not provide services to public 11 89 385

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 135
2022 Does not provide services to public 13 87 385

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 135
2022 Does not provide services to public 8 92 385

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 135
2022 Does not provide services to public 17 83 385

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 135
2022 Does not provide services to public 12 88 385

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 135
2022 Does not provide services to public 1 99 385

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 135
2022 Does not provide services to public 30 70 385

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 69 14 4 3 3 1 6 89 6 135
2022 Does not provide services to public 72 14 4 1 2 0 7 93 3 385

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 7 13 15 50 6 1 71 15 135
2022 Does not provide services to public 5 11 12 13 51 5 5 70 17 385

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 13 10 19 43 6 4 69 20 135
2022 Does not provide services to public 6 15 16 17 40 4 1 61 22 385
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 28 5 6 4 1 3 85 11 160
2022 Does not provide services to public 59 29 5 3 3 1 1 90 6 430
2020 Provides services to public 55 24 6 8 5 2 1 81 13 148
2020 Does not provide services to public 56 26 8 5 4 0 1 83 9 416

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 5 7 5 39 5 35 73 15 160
2022 Does not provide services to public 3 4 9 6 45 5 28 76 10 430

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 36 17 10 10 3 0 61 21 160
2022 Does not provide services to public 32 41 11 6 4 4 0 77 11 430
2020 Provides services to public 47 44 5 2 2 0 1 91 4 149
2020 Does not provide services to public 50 36 8 3 1 1 0 87 5 415
2019 Provides services to public 40 43 9 5 1 2 0 85 7 208
2019 Does not provide services to public 41 42 8 4 1 3 0 86 5 487
2018 Provides services to public 35 43 15 4 1 2 0 79 5 164
2018 Does not provide services to public 35 45 10 6 3 3 0 82 8 392

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 11 27 39 19 4 160
2022 Does not provide services to public 8 30 37 20 5 430

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 28 5 4 3 2 1 86 8 160
2022 Does not provide services to public 59 24 9 2 3 2 1 86 5 430
2020 Provides services to public 55 30 8 4 2 1 0 86 6 148
2020 Does not provide services to public 53 28 9 5 2 1 1 84 7 416

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 29 4 10 7 3 3 77 18 160
2022 Does not provide services to public 50 27 9 7 5 1 0 79 13 430
2020 Provides services to public 46 31 5 10 7 1 0 78 18 149
2020 Does not provide services to public 46 30 8 9 6 0 1 77 15 416

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 40 12 9 7 1 0 72 17 160
2022 Does not provide services to public 35 41 10 8 6 1 0 76 14 430
2020 Provides services to public 44 33 13 5 4 1 1 78 9 149
2020 Does not provide services to public 38 34 14 10 3 0 0 73 13 416
2019 Provides services to public 35 42 11 7 2 3 0 79 10 208
2019 Does not provide services to public 32 42 14 6 4 2 0 75 10 484
2018 Provides services to public 32 40 11 11 3 2 0 74 15 164
2018 Does not provide services to public 29 40 13 12 4 2 0 71 16 394

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 51 14 14 4 0 0 69 17 30
2022 Does not provide services to public 16 55 11 13 4 2 0 72 17 140
2020 Provides services to public 19 43 25 9 5 0 0 62 14 33
2020 Does not provide services to public 23 50 12 9 2 0 4 77 11 133
2019 Provides services to public 21 53 10 12 0 3 2 77 13 39
2019 Does not provide services to public 24 47 14 8 2 1 3 75 10 143

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 23 20 9 15 0 2 55 24 160
2022 Does not provide services to public 30 29 18 8 11 1 2 61 20 425
2020 Provides services to public 30 26 21 10 12 1 0 57 22 147
2020 Does not provide services to public 30 32 19 10 7 1 1 63 17 416
2019 Provides services to public 20 26 28 13 13 1 0 46 26 208
2019 Does not provide services to public 24 27 22 10 15 0 2 52 26 485
2018 Provides services to public 11 21 32 18 16 1 1 32 35 165
2018 Does not provide services to public 23 21 23 14 16 1 3 46 30 397

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 26 26 15 13 0 1 45 28 160
2022 Does not provide services to public 20 28 24 15 14 0 0 47 29 425
2020 Provides services to public 29 26 25 14 7 0 0 55 20 149
2020 Does not provide services to public 20 32 20 16 12 1 0 52 28 416
2019 Provides services to public 27 29 22 14 7 1 0 56 21 208
2019 Does not provide services to public 28 29 24 11 7 0 1 58 19 487
2018 Provides services to public 18 28 22 19 12 0 0 47 31 165
2018 Does not provide services to public 21 29 26 15 8 0 1 50 23 397

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 30 20 9 7 0 2 63 16 160
2022 Does not provide services to public 25 30 23 12 9 0 1 55 21 425
2020 Provides services to public 36 27 18 12 6 0 1 64 18 149
2020 Does not provide services to public 25 29 21 14 10 0 0 54 24 412
2019 Provides services to public 39 32 16 7 5 1 0 71 12 205
2019 Does not provide services to public 33 32 20 10 4 0 1 66 15 484
2018 Provides services to public 33 23 19 12 13 0 1 56 25 165
2018 Does not provide services to public 25 31 21 12 8 0 3 57 21 396

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 21 19 18 17 0 1 45 35 160
2022 Does not provide services to public 22 20 23 15 17 1 1 43 33 430
2020 Provides services to public 37 21 20 13 9 0 1 58 22 146
2020 Does not provide services to public 24 26 20 16 13 1 1 51 29 415
2019 Provides services to public 29 26 18 14 10 2 2 56 25 206
2019 Does not provide services to public 33 27 20 13 6 0 1 61 19 483
2018 Provides services to public 21 16 25 20 17 0 0 37 38 165
2018 Does not provide services to public 25 24 22 14 11 1 3 51 26 397

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 18 10 4 5 1 6 80 9 160
2022 Does not provide services to public 50 20 11 9 7 0 4 73 16 425
2020 Provides services to public 53 17 13 6 5 1 4 74 12 147
2020 Does not provide services to public 44 23 13 8 7 1 5 71 16 415
2019 Provides services to public 59 20 10 3 3 1 5 84 6 208
2019 Does not provide services to public 59 22 8 5 2 0 4 84 8 482
2018 Provides services to public 50 20 14 5 7 0 4 73 12 165
2018 Does not provide services to public 51 19 12 5 3 0 9 78 9 395

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 26 18 12 11 0 1 59 23 160
2022 Does not provide services to public 35 27 19 10 9 0 0 62 19 430
2020 Provides services to public 38 28 14 11 8 0 1 67 19 149
2020 Does not provide services to public 32 24 19 14 11 0 0 56 25 416
2019 Provides services to public 43 25 14 12 5 1 0 68 17 208
2019 Does not provide services to public 43 24 18 8 6 1 1 68 14 486
2018 Provides services to public 32 28 17 9 14 1 0 60 23 164
2018 Does not provide services to public 39 26 16 9 8 0 2 67 17 397

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 28 22 8 8 1 3 60 17 160
2022 Does not provide services to public 40 29 17 6 8 1 0 70 14 425
2020 Provides services to public 35 24 22 9 8 1 1 60 17 149
2020 Does not provide services to public 32 34 18 11 4 1 1 67 15 416
2019 Provides services to public 30 36 21 7 3 1 1 68 10 208
2019 Does not provide services to public 31 36 20 7 4 1 1 69 11 486
2018 Provides services to public 27 31 22 15 5 0 1 58 20 164
2018 Does not provide services to public 24 33 25 10 5 1 2 59 16 395

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 28 19 13 6 1 1 60 20 160
2022 Does not provide services to public 29 33 18 9 8 0 2 64 18 425
2020 Provides services to public 31 31 17 10 10 0 1 62 20 149
2020 Does not provide services to public 25 28 21 17 7 0 1 54 24 417
2019 Provides services to public 43 27 17 8 3 1 1 72 11 208
2019 Does not provide services to public 26 38 24 7 5 0 1 63 12 483
2018 Provides services to public 32 26 19 15 5 1 2 60 21 164
2018 Does not provide services to public 20 34 25 12 7 1 2 55 19 394

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 28 15 9 6 0 2 69 16 160
2022 Does not provide services to public 35 28 20 9 7 0 1 64 16 430
2020 Provides services to public 37 25 16 14 6 0 2 63 21 148
2020 Does not provide services to public 31 30 18 15 6 1 0 61 21 415
2019 Provides services to public 39 27 19 8 4 2 0 68 13 207
2019 Does not provide services to public 26 32 22 13 6 1 1 59 19 485
2018 Provides services to public 36 30 12 17 4 0 1 67 21 164
2018 Does not provide services to public 25 30 25 13 7 0 1 55 19 396

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 20 17 9 9 0 1 66 17 160
2022 Does not provide services to public 50 25 12 5 6 0 2 77 11 425
2020 Provides services to public 52 24 8 10 5 0 1 77 15 149
2020 Does not provide services to public 46 29 14 6 4 0 0 75 11 412
2019 Provides services to public 44 25 17 9 4 2 0 70 13 207
2019 Does not provide services to public 48 27 14 6 4 1 1 75 11 486

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 21 10 3 3 2 1 84 6 160
2022 Does not provide services to public 56 23 12 5 2 1 1 81 7 425
2020 Provides services to public 37 28 18 10 6 1 0 66 16 147
2020 Does not provide services to public 30 26 26 12 6 1 0 57 17 415

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 24 15 12 5 0 1 67 18 160
2022 Does not provide services to public 37 28 18 8 6 0 1 67 15 430
2020 Provides services to public 38 33 15 8 6 0 0 71 13 148
2020 Does not provide services to public 32 28 21 14 5 0 1 61 19 413
2019 Provides services to public 42 32 14 8 3 1 0 75 11 208
2019 Does not provide services to public 37 33 17 6 6 0 1 71 12 480
2018 Provides services to public 32 32 19 11 5 0 1 64 16 163
2018 Does not provide services to public 34 27 18 13 6 0 2 62 19 397

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 19 13 3 6 1 3 76 10 160
2022 Does not provide services to public 52 20 13 4 8 1 2 74 13 425
2020 Provides services to public 46 27 13 10 1 1 1 75 11 148
2020 Does not provide services to public 46 26 15 7 5 0 2 73 12 412
2019 Provides services to public 60 21 13 2 3 2 0 82 5 208
2019 Does not provide services to public 57 20 10 5 5 1 2 79 10 486
2018 Provides services to public 57 21 12 5 2 1 2 81 7 164
2018 Does not provide services to public 54 20 12 6 6 0 3 76 12 391

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 31 15 2 4 0 1 78 6 160
2022 Does not provide services to public 53 24 16 3 3 0 1 78 6 430
2020 Provides services to public 24 34 25 10 7 0 0 58 17 147
2020 Does not provide services to public 24 32 24 10 9 0 1 57 19 416

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 12 7 2 4 1 7 85 6 160
2022 Does not provide services to public 70 10 6 2 3 0 9 88 6 425
2020 Provides services to public 68 14 6 3 1 2 6 90 4 148
2020 Does not provide services to public 64 16 9 3 1 1 6 86 4 411
2019 Provides services to public 77 11 3 2 1 2 4 93 3 208
2019 Does not provide services to public 73 11 4 1 2 1 8 92 3 486
2018 Provides services to public 70 13 4 2 3 2 7 91 5 163
2018 Does not provide services to public 71 12 4 2 3 1 7 90 5 392

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 78 4 3 3 5 0 7 88 9 160
2022 Does not provide services to public 76 6 6 2 3 1 6 88 5 430
2020 Provides services to public 81 9 3 3 1 1 3 93 4 147
2020 Does not provide services to public 76 9 5 2 2 0 5 90 5 415
2019 Provides services to public 79 11 3 2 2 1 2 92 5 208
2019 Does not provide services to public 75 9 5 4 3 1 4 87 8 486
2018 Provides services to public 67 18 6 3 3 0 3 87 6 164
2018 Does not provide services to public 67 12 9 3 4 1 5 84 7 396

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 17 4 1 2 0 6 93 3 160
2022 Does not provide services to public 72 13 6 3 2 0 3 88 5 425
2020 Provides services to public 67 23 6 4 0 0 1 90 5 148
2020 Does not provide services to public 67 17 10 2 1 0 2 86 4 412
2019 Provides services to public 60 24 9 4 3 1 0 84 6 206
2019 Does not provide services to public 64 20 8 3 3 0 2 86 6 484
2018 Provides services to public 58 26 7 3 4 0 1 86 7 164
2018 Does not provide services to public 58 25 10 4 2 0 2 84 6 396

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 15 7 4 5 0 3 82 10 160
2022 Does not provide services to public 74 9 5 4 5 0 3 86 9 425
2020 Provides services to public 73 14 6 1 4 0 1 88 6 147
2020 Does not provide services to public 66 16 7 6 4 0 2 84 10 412
2019 Provides services to public 69 16 7 3 3 1 1 87 6 206
2019 Does not provide services to public 63 19 7 5 4 0 2 84 9 484
2018 Provides services to public 54 21 14 3 6 0 1 76 10 164
2018 Does not provide services to public 59 16 10 8 5 0 2 77 13 396

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 8 3 2 0 2 24 93 3 160
2022 Does not provide services to public 64 9 5 1 1 0 19 90 4 430
2020 Provides services to public 67 10 3 2 1 0 17 93 4 148
2020 Does not provide services to public 58 11 7 2 0 0 21 88 3 417
2019 Provides services to public 63 6 5 1 1 1 23 90 3 205
2019 Does not provide services to public 57 13 4 2 1 0 23 91 4 480
2018 Provides services to public 55 8 10 3 2 0 21 80 7 163
2018 Does not provide services to public 53 12 4 2 1 0 26 89 5 396

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 17 5 2 2 0 8 90 5 160
2022 Does not provide services to public 77 9 5 1 2 0 6 92 3 425
2020 Provides services to public 67 23 6 1 2 0 1 91 3 148
2020 Does not provide services to public 77 13 3 1 1 0 5 95 2 417
2019 Provides services to public 65 21 10 3 0 1 2 87 3 206
2019 Does not provide services to public 76 12 4 1 0 0 6 94 2 483
2018 Provides services to public 55 27 11 4 1 0 2 84 5 164
2018 Does not provide services to public 69 15 4 1 1 0 10 94 2 397

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 13 2 4 2 0 7 90 7 160
2022 Does not provide services to public 78 10 3 2 2 1 4 93 4 430
2020 Provides services to public 75 17 5 0 1 1 1 94 1 149
2020 Does not provide services to public 71 13 8 4 1 1 3 87 5 412
2019 Provides services to public 79 12 4 2 1 1 2 93 3 208
2019 Does not provide services to public 79 9 4 1 3 1 4 92 4 484
2018 Provides services to public 72 13 9 1 2 0 3 88 3 164
2018 Does not provide services to public 75 12 3 2 2 1 6 92 4 396

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 28 16 4 3 0 2 77 7 160
2022 Does not provide services to public 50 23 13 8 3 1 2 75 11 425
2020 Provides services to public 44 31 14 5 4 1 1 76 9 149
2020 Does not provide services to public 44 27 16 5 6 0 1 73 11 416
2019 Provides services to public 50 25 18 4 2 1 0 76 7 207
2019 Does not provide services to public 51 25 15 4 2 0 2 78 7 486
2018 Provides services to public 45 28 19 4 2 0 1 75 6 163
2018 Does not provide services to public 44 31 14 4 3 0 4 78 7 397

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 35 33 19 5 1 0 43 24 160
2022 Does not provide services to public 10 34 36 12 7 1 0 44 19 430
2020 Provides services to public 16 37 30 14 3 0 0 53 17 148
2020 Does not provide services to public 15 28 36 14 6 0 0 43 20 416
2019 Provides services to public 23 33 32 11 1 1 0 56 11 208
2019 Does not provide services to public 20 36 31 10 3 1 0 56 12 487
2018 Provides services to public 16 33 33 12 5 0 0 50 17 165
2018 Does not provide services to public 16 34 33 11 4 0 1 51 15 395

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 20 34 29 11 0 0 39 27 160
2022 Does not provide services to public 9 16 40 24 12 0 0 35 24 430
2020 Provides services to public 7 17 37 21 17 0 0 39 24 149
2020 Does not provide services to public 12 18 33 25 10 0 0 36 31 414
2019 Provides services to public 7 19 35 21 16 1 0 38 26 206
2019 Does not provide services to public 6 14 41 22 16 0 0 38 20 487
2018 Provides services to public 8 21 34 28 9 0 0 37 29 165
2018 Does not provide services to public 9 17 37 24 11 0 1 36 26 391
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 37 48 14 2 160
2022 Does not provide services to public 30 54 13 2 430
2020 Provides services to public 38 47 15 0 149
2020 Does not provide services to public 32 51 17 1 417

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 60
2022 Does not provide services to public 31 69 130
2020 Provides services to public 35 65 57
2020 Does not provide services to public 36 64 136

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 15 18 6 8 1 16 62 17 160
2022 Does not provide services to public 35 18 11 7 9 2 18 66 20 430
2020 Provides services to public 35 19 17 10 9 2 8 59 22 149
2020 Does not provide services to public 35 19 17 12 6 1 9 60 20 415
2019 Provides services to public 31 16 18 13 12 2 8 52 28 205
2019 Does not provide services to public 34 16 15 13 14 1 7 54 30 473
2018 Provides services to public 31 19 19 11 13 0 6 53 26 164
2018 Does not provide services to public 32 15 13 13 17 1 9 52 33 397

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 16 20 18 32 0 7 25 53 60
2022 Does not provide services to public 10 24 19 15 25 2 4 36 43 130
2020 Provides services to public 18 25 11 20 20 2 5 45 42 57
2020 Does not provide services to public 16 20 18 22 17 0 8 40 41 136

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 2 13 8 26 43 2 8 16 76 60
2022 Does not provide services to public 6 15 13 22 39 4 1 21 65 130
2020 Provides services to public 7 15 9 28 39 0 2 23 68 56
2020 Does not provide services to public 10 21 14 20 29 1 5 33 52 136
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