2022 Public Service Employee Survey Results by Theme for Public Service Commission of Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 36 38 10 10 5 0 0 74 15 39
2020 CS-02 45 45 9 0 0 0 0 91 0 11
2020 CS-03 47 24 6 18 6 0 0 71 24 17
2019 CS 38 34 17 6 6 0 0 72 11 53
2019 CS-01 17 50 17 17 0 0 0 67 17 12
2019 CS-02 38 33 14 5 10 0 0 71 14 21
2018 CS 36 40 10 6 8 0 0 76 14 50
2018 CS-01 31 54 0 8 8 0 0 85 15 13
2018 CS-02 39 28 17 11 6 0 0 67 17 18

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 31 36 15 10 8 0 0 67 18 39
2020 CS-02 45 27 9 18 0 0 0 73 18 11
2020 CS-03 41 29 12 6 12 0 0 71 18 17
2019 CS 21 40 19 13 8 0 0 60 21 53
2019 CS-01 8 42 25 17 8 0 0 50 25 12
2019 CS-02 24 38 19 10 10 0 0 62 19 21
2018 CS 36 30 16 10 8 0 0 66 18 50
2018 CS-01 38 31 15 8 8 0 0 69 15 13
2018 CS-02 33 28 17 17 6 0 0 61 22 18

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 61 21 16 3 0 0 0 82 3 38
2020 CS-02 70 10 10 10 0 0 0 80 10 10
2020 CS-03 76 12 12 0 0 0 0 88 0 17
2019 CS 54 25 8 12 2 0 0 79 13 52
2019 CS-01 33 42 8 17 0 0 0 75 17 12
2019 CS-02 55 15 10 20 0 0 0 70 20 20
2018 CS 50 26 12 10 2 0 0 76 12 50
2018 CS-01 46 31 15 0 8 0 0 77 8 13
2018 CS-02 50 17 22 11 0 0 0 67 11 18

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 46 38 8 8 0 0 0 85 8 39
2020 CS-02 64 27 0 9 0 0 0 91 9 11
2020 CS-03 65 18 12 6 0 0 0 82 6 17
2019 CS 40 43 9 4 4 0 0 83 8 53
2019 CS-01 17 67 17 0 0 0 0 83 0 12
2019 CS-02 43 33 10 10 5 0 0 76 14 21
2018 CS 38 36 16 6 4 0 0 74 10 50
2018 CS-01 31 62 8 0 0 0 0 92 0 13
2018 CS-02 39 22 28 11 0 0 0 61 11 18

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 31 21 3 5 0 0 72 8 39
2020 CS-02 64 9 27 0 0 0 0 73 0 11
2020 CS-03 41 41 6 0 12 0 0 82 12 17
2019 CS 38 25 25 9 4 0 0 62 13 53
2019 CS-01 27 27 27 9 9 0 0 55 18 11
2019 CS-02 41 18 23 14 5 0 0 59 18 22
2018 CS 38 34 10 12 6 0 0 72 18 50
2018 CS-01 62 15 8 8 8 0 0 77 15 13
2018 CS-02 33 44 6 17 0 0 0 78 17 18

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 39 16 3 5 0 0 76 8 38
2020 CS-02 60 20 20 0 0 0 0 80 0 10
2020 CS-03 41 35 12 0 12 0 0 76 12 17
2019 CS 28 32 23 11 6 0 0 60 17 53
2019 CS-01 9 36 36 9 9 0 0 45 18 11
2019 CS-02 36 18 23 14 9 0 0 55 23 22
2018 CS 32 38 16 8 6 0 0 70 14 50
2018 CS-01 31 46 15 0 8 0 0 77 8 13
2018 CS-02 33 39 11 17 0 0 0 72 17 18

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 23 10 18 8 0 0 64 26 39
2020 CS-02 64 18 0 9 9 0 0 82 18 11
2020 CS-03 47 24 6 12 12 0 0 71 24 17
2019 CS 28 21 21 13 15 2 0 50 29 53
2019 CS-01 18 9 36 9 27 0 0 27 36 11
2019 CS-02 36 18 9 18 14 5 0 57 33 22
2018 CS 26 28 22 12 8 4 0 56 21 50
2018 CS-01 31 15 31 8 8 8 0 50 17 13
2018 CS-02 28 28 17 17 6 6 0 59 24 18
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 72 13 5 8 3 0 0 85 10 39
2020 CS-02 73 9 9 9 0 0 0 82 9 11
2020 CS-03 71 18 0 6 6 0 0 88 12 17
2019 CS 46 23 19 8 2 0 2 71 10 52
2019 CS-01 36 18 36 9 0 0 0 55 9 11
2019 CS-02 38 33 14 10 5 0 0 71 14 21

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 49 33 5 5 8 0 0 82 13 39
2020 CS-02 55 27 18 0 0 0 0 82 0 11
2020 CS-03 59 29 0 6 6 0 0 88 12 17
2019 CS 45 24 14 6 8 2 2 71 14 51
2019 CS-01 18 36 18 9 9 9 0 60 20 11
2019 CS-02 65 5 15 5 10 0 0 70 15 20
2018 CS 37 20 29 4 8 0 2 58 13 49
2018 CS-01 38 15 23 0 15 0 8 58 17 13
2018 CS-02 39 22 33 0 6 0 0 61 6 18

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 21 5 8 5 0 0 82 13 39
2020 CS-02 64 27 0 9 0 0 0 91 9 11
2020 CS-03 76 12 0 6 6 0 0 88 12 17
2019 CS 43 28 15 4 8 0 2 73 12 53
2019 CS-01 25 42 25 0 8 0 0 67 8 12
2019 CS-02 52 19 19 0 10 0 0 71 10 21
2018 CS 40 28 16 12 2 0 2 69 14 50
2018 CS-01 46 15 23 8 0 0 8 67 8 13
2018 CS-02 44 33 11 6 6 0 0 78 11 18

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 26 8 15 8 5 0 68 24 39
2020 CS-02 55 18 0 9 9 9 0 80 20 11
2020 CS-03 41 29 6 12 12 0 0 71 24 17
2019 CS 25 31 18 12 8 6 0 60 21 51
2019 CS-01 17 42 17 0 8 17 0 70 10 12
2019 CS-02 24 24 14 24 10 5 0 50 35 21
2018 CS 30 36 20 6 2 6 0 70 9 50
2018 CS-01 31 38 15 0 0 15 0 82 0 13
2018 CS-02 33 39 28 0 0 0 0 72 0 18

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 36 23 21 10 10 0 0 59 21 39
2020 CS-02 45 27 9 9 9 0 0 73 18 11
2020 CS-03 41 24 18 6 12 0 0 65 18 17
2019 CS 25 27 16 16 16 0 0 53 31 51
2019 CS-01 25 17 42 8 8 0 0 42 17 12
2019 CS-02 14 33 10 24 19 0 0 48 43 21
2018 CS 32 34 14 14 6 0 0 66 20 50
2018 CS-01 46 46 8 0 0 0 0 92 0 13
2018 CS-02 28 33 11 22 6 0 0 61 28 18

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 38 13 21 8 5 0 57 30 39
2020 CS-02 18 55 9 9 0 9 0 80 10 11
2020 CS-03 18 35 6 29 12 0 0 53 41 17
2019 CS 16 27 25 16 14 2 0 44 30 51
2019 CS-01 0 33 50 0 8 8 0 36 9 12
2019 CS-02 10 29 19 29 14 0 0 38 43 21
2018 CS 16 33 22 18 8 2 0 50 27 49
2018 CS-02 22 17 22 28 11 0 0 39 39 18

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 23 31 13 26 5 3 0 55 32 39
2020 CS-02 36 36 9 9 0 9 0 80 10 11
2020 CS-03 18 35 12 29 6 0 0 53 35 17
2019 CS 22 16 29 18 14 2 0 38 32 51
2019 CS-01 8 25 33 17 8 8 0 36 27 12
2019 CS-02 14 19 24 24 19 0 0 33 43 21
2018 CS 18 26 24 22 8 2 0 45 31 50
2018 CS-01 23 46 23 0 0 8 0 75 0 13
2018 CS-02 22 22 17 33 6 0 0 44 39 18
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 36 38 10 5 10 0 0 74 15 39
2020 CS-02 55 36 9 0 0 0 0 91 0 11
2020 CS-03 47 24 6 6 18 0 0 71 24 17
2019 CS 23 40 17 9 9 0 2 63 19 53
2019 CS-01 0 58 25 8 8 0 0 58 17 12
2019 CS-02 33 33 10 14 10 0 0 67 24 21
2018 CS 32 20 32 6 10 0 0 52 16 50
2018 CS-01 31 8 46 8 8 0 0 38 15 13
2018 CS-02 39 22 28 6 6 0 0 61 11 18

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 28 36 5 18 13 0 0 64 31 39
2020 CS-02 45 36 0 18 0 0 0 82 18 11
2020 CS-03 35 18 6 24 18 0 0 53 41 17
2019 CS 25 32 21 13 9 0 0 57 23 53
2019 CS-01 17 33 42 8 0 0 0 50 8 12
2019 CS-02 29 33 14 10 14 0 0 62 24 21
2018 CS 24 26 22 22 6 0 0 50 28 50
2018 CS-01 23 38 23 8 8 0 0 62 15 13
2018 CS-02 39 22 11 28 0 0 0 61 28 18

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 51 31 8 5 5 0 0 82 10 39
2020 CS-02 45 36 18 0 0 0 0 82 0 11
2020 CS-03 65 24 0 6 6 0 0 88 12 17
2019 CS 40 33 10 8 6 0 4 76 14 52
2019 CS-01 9 45 27 9 9 0 0 55 18 11
2019 CS-02 52 24 10 14 0 0 0 76 14 21
2018 CS 32 36 8 12 10 0 2 69 22 50
2018 CS-01 31 38 0 8 15 0 8 75 25 13
2018 CS-02 39 33 11 11 6 0 0 72 17 18

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 28 36 10 15 10 0 0 64 26 39
2020 CS-02 55 27 0 18 0 0 0 82 18 11
2020 CS-03 29 41 12 0 18 0 0 71 18 17
2019 CS 19 28 28 9 13 0 2 48 23 53
2019 CS-01 8 17 58 8 8 0 0 25 17 12
2019 CS-02 29 24 19 10 19 0 0 52 29 21
2018 CS 22 40 20 10 8 0 0 62 18 50
2018 CS-01 8 15 46 23 8 0 0 23 31 13
2018 CS-02 28 50 6 11 6 0 0 78 17 18

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 49 28 13 3 5 0 3 79 8 39
2020 CS-02 55 18 18 0 0 0 9 80 0 11
2020 CS-03 65 24 0 6 6 0 0 88 12 17

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 28 10 18 8 3 0 63 26 39
2020 CS-02 55 27 0 9 0 9 0 90 10 11
2020 CS-03 35 35 18 0 12 0 0 71 12 17
2019 CS 17 30 15 15 21 2 0 48 37 53
2019 CS-01 8 8 25 42 17 0 0 17 58 12
2019 CS-02 10 33 10 10 33 5 0 45 45 21
2018 CS 19 35 25 8 10 2 0 55 19 48
2018 CS-01 8 38 31 15 8 0 0 46 23 13
2018 CS-02 22 28 33 6 6 6 0 53 12 18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 18 15 3 0 3 3 81 3 39
2020 CS-02 91 0 0 0 0 0 9 100 0 11
2020 CS-03 47 18 29 6 0 0 0 65 6 17
2019 CS 60 19 13 4 2 0 2 80 6 52
2019 CS-01 73 18 9 0 0 0 0 91 0 11
2019 CS-02 62 19 14 5 0 0 0 81 5 21

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 21 18 10 5 3 0 66 16 39
2020 CS-02 36 27 18 9 0 9 0 70 10 11
2020 CS-03 65 12 6 12 6 0 0 76 18 17
2019 CS 33 19 27 6 13 0 2 53 20 52
2019 CS-01 9 18 55 0 18 0 0 27 18 11
2019 CS-02 38 14 19 14 14 0 0 52 29 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 10 8 0 13 0 3 79 13 39
2020 CS-02 82 0 0 0 9 0 9 90 10 11
2020 CS-03 76 12 0 0 12 0 0 88 12 17
2019 CS 65 12 10 2 6 2 4 82 8 52
2019 CS-01 45 27 18 9 0 0 0 73 9 11
2019 CS-02 71 5 10 0 5 5 5 84 5 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 64 5 10 0 8 3 10 79 9 39
2020 CS-02 64 0 18 0 0 0 18 78 0 11
2020 CS-03 76 0 6 0 12 0 6 81 13 17
2019 CS 71 12 2 2 4 0 10 91 7 51
2019 CS-01 55 27 0 0 0 0 18 100 0 11
2019 CS-02 76 5 5 5 5 0 5 85 10 21

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 28 13 28 15 0 0 44 44 39
2020 CS-02 18 36 0 45 0 0 0 55 45 11
2020 CS-03 24 35 12 12 18 0 0 59 29 17
2019 CS 13 25 13 23 26 0 0 38 49 53
2019 CS-01 8 0 17 25 50 0 0 8 75 12
2019 CS-02 10 24 10 33 24 0 0 33 57 21
2018 CS 22 20 14 14 27 2 0 44 42 49
2018 CS-01 15 23 31 8 23 0 0 38 31 13
2018 CS-02 39 6 17 11 22 6 0 47 35 18

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 36 33 10 18 3 0 0 69 21 39
2020 CS-02 55 18 18 9 0 0 0 73 9 11
2020 CS-03 47 29 6 12 6 0 0 76 18 17
2019 CS 25 45 15 6 9 0 0 70 15 53
2019 CS-01 8 50 25 0 17 0 0 58 17 12
2019 CS-02 29 43 14 5 10 0 0 71 14 21
2018 CS 38 30 14 12 6 0 0 68 18 50
2018 CS-01 38 15 31 8 8 0 0 54 15 13
2018 CS-02 33 39 11 17 0 0 0 72 17 18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 36 33 8 13 10 0 0 69 23 39
2020 CS-02 45 45 0 9 0 0 0 91 9 11
2020 CS-03 47 24 6 18 6 0 0 71 24 17
2019 CS 25 43 17 8 8 0 0 68 15 53
2019 CS-01 17 33 42 0 8 0 0 50 8 12
2019 CS-02 24 52 5 10 10 0 0 76 19 21
2018 CS 32 46 6 10 6 0 0 78 16 50
2018 CS-01 46 38 0 8 8 0 0 85 15 13
2018 CS-02 28 44 6 17 6 0 0 72 22 18

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 26 26 13 3 0 0 59 15 39
2020 CS-02 55 27 18 0 0 0 0 82 0 11
2020 CS-03 41 12 29 12 6 0 0 53 18 17
2019 CS 27 40 23 6 4 0 0 67 10 52
2019 CS-01 0 67 25 8 0 0 0 67 8 12
2019 CS-02 29 33 24 5 10 0 0 62 14 21
2018 CS 24 48 20 4 4 0 0 72 8 50
2018 CS-01 23 38 31 0 8 0 0 62 8 13
2018 CS-02 22 56 17 6 0 0 0 78 6 18

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 13 47 21 16 3 0 0 61 18 38
2020 CS-02 18 64 18 0 0 0 0 82 0 11
2020 CS-03 18 47 18 12 6 0 0 65 18 17
2019 CS 19 45 21 11 2 2 0 65 13 53
2019 CS-01 9 36 36 18 0 0 0 45 18 11
2019 CS-02 18 41 23 9 5 5 0 62 14 22
2018 CS 25 33 25 13 2 2 0 60 15 48
2018 CS-01 8 46 38 0 8 0 0 54 8 13
2018 CS-02 41 18 24 12 0 6 0 63 13 17

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 46 23 18 8 5 0 0 69 13 39
2020 CS-02 82 18 0 0 0 0 0 100 0 11
2020 CS-03 41 12 24 12 12 0 0 53 24 17
2019 CS 49 26 11 8 6 0 0 75 13 53
2019 CS-01 25 42 17 17 0 0 0 67 17 12
2019 CS-02 57 19 14 5 5 0 0 76 10 21
2018 CS 42 28 10 18 2 0 0 70 20 50
2018 CS-01 31 54 8 0 8 0 0 85 8 13
2018 CS-02 50 22 11 17 0 0 0 72 17 18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 33 13 13 8 0 0 67 21 39
2020 CS-02 73 18 0 0 9 0 0 91 9 11
2020 CS-03 24 18 29 24 6 0 0 41 29 17
2019 CS 36 38 19 2 6 0 0 74 8 53
2019 CS-01 33 42 17 0 8 0 0 75 8 12
2019 CS-02 52 29 19 0 0 0 0 81 0 21
2018 CS 27 29 22 16 6 0 0 55 22 49
2018 CS-02 44 39 11 0 6 0 0 83 6 18

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2020 CS 38 38 23 39
2020 CS-02 27 45 27 11
2020 CS-03 29 47 24 17
2019 CS 39 24 37 54
2019 CS-01 42 8 50 12
2019 CS-02 41 27 32 22
2018 CS 44 22 34 50
2018 CS-01 46 8 46 13
2018 CS-02 33 28 39 18

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2020 CS 13 27 53 0 0 7 15
2019 CS 5 10 62 5 0 19 21
2018 CS 9 32 50 5 0 5 22
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 51 31 10 5 3 0 0 82 8 39
2020 CS-02 64 27 0 9 0 0 0 91 9 11
2020 CS-03 65 18 6 6 6 0 0 82 12 17
2019 CS 38 42 9 4 6 2 0 81 10 53
2019 CS-01 33 42 17 0 8 0 0 75 8 12
2019 CS-02 38 43 5 10 5 0 0 81 14 21
2018 CS 40 36 14 6 4 0 0 76 10 50
2018 CS-01 46 23 15 8 8 0 0 69 15 13
2018 CS-02 33 39 17 6 6 0 0 72 11 18

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 28 49 8 10 5 0 0 77 15 39
2020 CS-02 45 36 9 9 0 0 0 82 9 11
2020 CS-03 18 59 6 6 12 0 0 76 18 17
2019 CS 23 37 25 13 2 0 0 60 15 52
2019 CS-01 9 45 27 9 9 0 0 55 18 11
2019 CS-02 14 43 33 10 0 0 0 57 10 21
2018 CS 25 44 17 8 4 2 0 70 13 48
2018 CS-01 38 31 15 0 8 8 0 75 8 13
2018 CS-02 29 47 18 6 0 0 0 76 6 17

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 28 26 28 18 0 0 0 18 54 39
2020 CS-02 27 0 64 9 0 0 0 9 27 11
2020 CS-03 29 41 6 24 0 0 0 24 71 17
2019 CS 26 15 45 8 0 2 4 8 44 53
2019 CS-01 17 17 58 8 0 0 0 8 33 12
2019 CS-02 43 14 33 5 0 5 0 5 60 21
2018 CS 18 38 34 6 2 0 2 8 57 50
2018 CS-01 8 38 46 0 8 0 0 8 46 13
2018 CS-02 22 28 39 11 0 0 0 11 50 18

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 21 15 46 18 0 0 0 18 36 39
2020 CS-02 9 18 55 18 0 0 0 18 27 11
2020 CS-03 24 12 41 24 0 0 0 24 35 17
2019 CS 25 29 35 6 2 2 2 8 56 52
2019 CS-01 18 36 36 0 0 9 0 0 60 11
2019 CS-02 29 33 29 10 0 0 0 10 62 21
2018 CS 16 28 32 12 4 6 2 17 48 50
2018 CS-01 23 8 23 15 15 15 0 36 36 13
2018 CS-02 6 22 44 22 0 6 0 24 29 18

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 11 26 24 32 8 0 0 39 37 38
2020 CS-02 9 9 36 27 18 0 0 45 18 11
2020 CS-03 13 38 19 31 0 0 0 31 50 16
2019 CS 13 21 30 25 8 0 4 33 35 53
2019 CS-01 0 25 17 42 17 0 0 58 25 12
2019 CS-02 19 24 33 19 5 0 0 24 43 21
2018 CS 4 34 22 30 2 2 6 35 41 50
2018 CS-01 8 15 23 38 0 0 15 45 27 13
2018 CS-02 0 28 17 44 6 6 0 53 29 18

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 31 21 28 15 3 0 3 18 53 39
2020 CS-02 9 18 27 36 9 0 0 45 27 11
2020 CS-03 47 24 24 6 0 0 0 6 71 17
2019 CS 21 19 26 19 9 2 4 30 42 53
2019 CS-01 0 25 25 33 8 8 0 45 27 12
2019 CS-02 33 14 19 24 10 0 0 33 48 21
2018 CS 22 32 20 20 0 4 2 21 57 50
2018 CS-01 23 38 23 15 0 0 0 15 62 13
2018 CS-02 17 22 28 22 0 11 0 25 44 18

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 10 10 49 18 10 3 0 29 21 39
2020 CS-02 0 0 36 27 36 0 0 64 0 11
2020 CS-03 12 18 59 12 0 0 0 12 29 17
2019 CS 13 38 23 13 4 6 2 19 56 52
2019 CS-01 17 42 8 17 8 8 0 27 64 12
2019 CS-02 19 43 29 0 5 5 0 5 65 21
2018 CS 36 26 18 12 0 6 2 13 67 50
2018 CS-01 38 23 15 8 0 15 0 9 73 13
2018 CS-02 22 33 28 11 0 6 0 12 59 18

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 18 36 23 3 3 0 26 37 39
2020 CS-02 9 18 27 36 9 0 0 45 27 11
2020 CS-03 18 24 41 18 0 0 0 18 41 17
2019 CS 21 25 26 13 8 6 2 22 49 53
2019 CS-01 8 25 33 8 8 17 0 20 40 12
2019 CS-02 29 29 24 10 5 5 0 15 60 21
2018 CS 22 14 30 20 2 8 4 25 41 50
2018 CS-01 23 15 15 23 0 15 8 30 50 13
2018 CS-02 17 6 44 22 0 11 0 25 25 18

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 5 23 21 38 10 3 0 50 29 39
2020 CS-02 0 9 27 36 27 0 0 64 9 11
2020 CS-03 6 41 18 29 6 0 0 35 47 17
2019 CS 8 21 34 26 6 2 4 34 30 53
2019 CS-01 0 8 33 42 8 8 0 55 9 12
2019 CS-02 19 19 24 24 10 0 5 35 40 21

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 10 49 23 13 5 0 0 59 18 39
2020 CS-02 27 55 18 0 0 0 0 82 0 11
2020 CS-03 6 41 24 18 12 0 0 47 29 17
2019 CS 8 32 28 19 9 4 0 41 29 53
2019 CS-01 0 17 50 17 17 0 0 17 33 12
2019 CS-02 5 38 19 19 10 10 0 47 32 21

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 49 23 5 5 15 3 0 74 21 39
2020 CS-02 73 9 0 9 9 0 0 82 18 11
2020 CS-03 53 29 0 0 12 6 0 88 13 17
2019 CS 43 36 11 8 2 0 0 79 9 53
2019 CS-01 25 50 8 17 0 0 0 75 17 12
2019 CS-02 48 24 14 10 5 0 0 71 14 21
2018 CS 52 28 6 10 4 0 0 80 14 50
2018 CS-01 46 23 8 15 8 0 0 69 23 13
2018 CS-02 44 33 11 11 0 0 0 78 11 18

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 49 26 13 8 3 3 0 76 11 39
2020 CS-02 73 9 9 9 0 0 0 82 9 11
2020 CS-03 47 29 6 6 6 6 0 81 13 17
2019 CS 55 36 2 8 0 0 0 91 8 53
2019 CS-01 58 33 0 8 0 0 0 92 8 12
2019 CS-02 52 33 5 10 0 0 0 86 10 21
2018 CS 52 38 4 6 0 0 0 90 6 50
2018 CS-01 54 38 8 0 0 0 0 92 0 13
2018 CS-02 56 33 6 6 0 0 0 89 6 18

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 38 5 8 5 3 0 82 13 39
2020 CS-02 64 18 9 9 0 0 0 82 9 11
2020 CS-03 41 41 0 6 6 6 0 88 13 17
2019 CS 45 36 13 6 0 0 0 81 6 53
2019 CS-01 25 50 25 0 0 0 0 75 0 12
2019 CS-02 52 24 10 14 0 0 0 76 14 21
2018 CS 46 36 12 4 2 0 0 82 6 50
2018 CS-01 31 46 23 0 0 0 0 77 0 13
2018 CS-02 50 28 17 6 0 0 0 78 6 18

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 49 33 8 5 5 0 0 82 10 39
2020 CS-02 55 27 18 0 0 0 0 82 0 11
2020 CS-03 59 29 0 0 12 0 0 88 12 17
2019 CS 53 26 11 4 6 0 0 79 9 53
2019 CS-01 55 36 0 9 0 0 0 91 9 11
2019 CS-02 45 23 18 5 9 0 0 68 14 22
2018 CS 46 38 8 4 2 2 0 86 6 50
2018 CS-01 62 31 0 0 8 0 0 92 8 13
2018 CS-02 39 50 6 0 0 6 0 94 0 18

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 31 15 8 3 0 0 74 10 39
2020 CS-02 55 18 9 18 0 0 0 73 18 11
2020 CS-03 53 18 18 6 6 0 0 71 12 17
2019 CS 55 34 8 2 0 2 0 90 2 53
2019 CS-01 36 55 9 0 0 0 0 91 0 11
2019 CS-02 59 23 9 5 0 5 0 86 5 22
2018 CS 46 40 8 2 2 2 0 88 4 50
2018 CS-01 46 38 8 0 8 0 0 85 8 13
2018 CS-02 50 44 6 0 0 0 0 94 0 18

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 51 26 15 3 5 0 0 77 8 39
2020 CS-02 73 9 18 0 0 0 0 82 0 11
2020 CS-03 53 29 6 0 12 0 0 82 12 17
2019 CS 53 32 11 2 2 0 0 85 4 53
2019 CS-01 45 27 27 0 0 0 0 73 0 11
2019 CS-02 55 27 9 5 5 0 0 82 9 22
2018 CS 48 32 12 4 4 0 0 80 8 50
2018 CS-01 46 38 8 0 8 0 0 85 8 13
2018 CS-02 61 22 17 0 0 0 0 83 0 18

Anti-racism

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 46 26 15 8 5 0 0 72 13 39
2020 CS-02 55 18 9 18 0 0 0 73 18 11
2020 CS-03 53 18 12 6 12 0 0 71 18 17

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 31 8 13 5 3 3 73 19 39
2020 CS-02 36 27 9 9 0 9 9 78 11 11
2020 CS-03 47 29 6 6 12 0 0 76 18 17

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 41 10 5 10 5 3 72 17 39
2020 CS-02 64 9 9 0 9 9 0 80 10 11
2020 CS-03 18 53 6 6 12 6 0 75 19 17
2019 CS 19 40 21 8 8 2 4 62 16 53
2019 CS-01 8 50 33 0 8 0 0 58 8 12
2019 CS-02 19 33 29 10 5 5 0 55 15 21
2018 CS 24 40 16 8 4 6 2 70 13 50
2018 CS-01 15 46 15 8 0 15 0 73 9 13
2018 CS-02 22 44 11 6 6 6 6 75 13 18

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 33 10 0 8 3 3 81 8 39
2020 CS-02 73 18 9 0 0 0 0 91 0 11
2020 CS-03 41 41 6 0 6 0 6 88 6 17
2019 CS 17 34 15 13 13 6 2 55 29 53
2019 CS-01 17 50 8 0 8 17 0 80 10 12
2019 CS-02 19 24 19 29 5 5 0 45 35 21
2018 CS 27 43 16 8 4 0 2 71 13 49
2018 CS-01 31 54 0 0 15 0 0 85 15 13
2018 CS-02 22 39 28 11 0 0 0 61 11 18

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 46 38 8 3 5 0 0 85 8 39
2020 CS-02 64 27 9 0 0 0 0 91 0 11
2020 CS-03 53 29 0 6 12 0 0 82 18 17
2019 CS 25 39 18 4 10 4 0 67 14 51
2019 CS-01 30 50 10 0 10 0 0 80 10 10
2019 CS-02 24 29 24 10 5 10 0 58 16 21
2018 CS 38 33 17 4 6 0 2 72 11 48
2018 CS-01 50 33 8 0 8 0 0 83 8 12
2018 CS-02 33 39 22 6 0 0 0 72 6 18

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 24 24 5 11 8 3 56 18 38
2020 CS-02 50 0 20 10 0 20 0 63 13 10
2020 CS-03 24 24 24 6 12 6 6 53 20 17
2019 CS 15 21 26 9 17 11 0 40 30 53
2019 CS-01 17 25 17 17 8 17 0 50 30 12
2019 CS-02 10 19 29 10 14 19 0 35 29 21
2018 CS 14 27 22 12 6 12 6 50 23 49
2018 CS-01 23 31 31 0 8 8 0 58 8 13
2018 CS-02 11 28 11 22 6 22 0 50 36 18

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 33 5 15 5 0 0 74 21 39
2020 CS-02 64 36 0 0 0 0 0 100 0 11
2020 CS-03 41 18 6 24 12 0 0 59 35 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 28 31 18 10 13 0 0 59 23 39
2020 CS-02 45 36 9 0 9 0 0 82 9 11
2020 CS-03 24 29 24 12 12 0 0 53 24 17
2019 CS 58 30 4 2 6 0 0 89 8 53
2019 CS-01 58 33 8 0 0 0 0 92 0 12
2019 CS-02 62 29 0 5 5 0 0 90 10 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 28 15 10 8 0 0 67 18 39
2020 CS-02 73 18 9 0 0 0 0 91 0 11
2020 CS-03 35 24 18 12 12 0 0 59 24 17
2019 CS 46 38 6 2 6 2 0 86 8 52
2019 CS-01 42 42 8 8 0 0 0 83 8 12
2019 CS-02 57 33 5 0 5 0 0 90 5 21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 23 5 10 5 0 0 79 15 39
2020 CS-02 91 9 0 0 0 0 0 100 0 11
2020 CS-03 41 29 12 6 12 0 0 71 18 17

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 75 17 4 2 0 0 2 94 2 52
2019 CS-01 55 45 0 0 0 0 0 100 0 11
2019 CS-02 90 5 0 5 0 0 0 95 5 21

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 69 13 5 10 3 0 0 82 13 39
2020 CS-02 82 9 0 9 0 0 0 91 9 11
2020 CS-03 76 6 6 6 6 0 0 82 12 17
2019 CS 52 35 10 2 0 2 0 88 2 52
2019 CS-01 45 45 9 0 0 0 0 91 0 11
2019 CS-02 57 24 10 5 0 5 0 85 5 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 15 85 39
2019 CS 15 85 54
2018 CS 16 84 50
2018 CS-03 0 100 12

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 8 18 3 13 24 3 54 21 38
2020 CS-02 36 0 9 0 9 36 9 67 17 11
2020 CS-03 38 6 6 6 19 25 0 58 33 16
2019 CS 20 11 22 6 13 20 7 44 26 54
2019 CS-01 33 8 25 8 8 17 0 50 20 12
2019 CS-02 14 14 18 0 9 36 9 50 17 22
2018 CS 20 18 22 0 6 29 4 58 9 49
2018 CS-01 23 15 23 0 8 31 0 56 11 13
2018 CS-02 11 22 28 0 0 39 0 55 0 18

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 21 8 5 8 3 0 78 14 38
2020 CS-02 73 9 0 9 0 9 0 90 10 11
2020 CS-03 56 13 6 6 19 0 0 69 25 16
2019 CS 35 24 22 7 6 6 0 63 14 54
2019 CS-01 25 33 25 8 0 8 0 64 9 12
2019 CS-02 41 14 23 9 5 9 0 60 15 22
2018 CS 41 22 12 4 4 16 0 76 10 49
2018 CS-01 46 8 8 0 8 31 0 78 11 13
2018 CS-02 39 39 17 6 0 0 0 78 6 18

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 21 79 39
2019 CS 15 85 54
2018 CS 14 86 50
2018 CS-03 0 100 12

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 28 8 23 3 13 23 3 48 21 39
2020 CS-02 45 9 0 0 9 27 9 86 14 11
2020 CS-03 35 6 12 6 12 29 0 58 25 17
2019 CS 17 15 20 6 4 35 4 52 15 54
2019 CS-01 0 42 17 8 0 33 0 63 13 12
2019 CS-02 18 14 9 0 9 45 5 64 18 22
2018 CS 24 18 22 0 6 28 2 60 9 50
2018 CS-01 15 23 23 0 8 31 0 56 11 13
2018 CS-02 22 17 28 0 0 33 0 58 0 18

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 51 15 18 3 8 5 0 70 11 39
2020 CS-02 73 9 0 0 9 9 0 90 10 11
2020 CS-03 59 6 12 6 12 6 0 69 19 17
2019 CS 35 20 24 6 4 11 0 63 10 54
2019 CS-01 8 42 17 17 0 17 0 60 20 12
2019 CS-02 45 9 18 5 9 14 0 63 16 22
2018 CS 34 34 10 4 6 12 0 77 11 50
2018 CS-01 23 38 0 0 8 31 0 89 11 13
2018 CS-02 39 39 11 11 0 0 0 78 11 18

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 24 76 38
2020 CS-02 9 91 11
2020 CS-03 24 76 17
2019 CS 25 75 53
2019 CS-01 27 73 11
2019 CS-02 32 68 22

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 85 15 13

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 55 27 0 0 18 0 0 82 18 11

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 33 3 5 8 3 5 83 14 39
2020 CS-02 73 18 0 0 0 0 9 100 0 11
2020 CS-03 47 29 0 6 12 0 6 81 19 17
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 54 21 8 3 10 3 3 78 14 39
2020 CS-02 82 0 9 9 0 0 0 82 9 11
2020 CS-03 53 24 6 0 12 0 6 81 13 17

A psychologically healthy workplace

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 21 10 3 5 0 3 82 8 39
2020 CS-02 82 9 9 0 0 0 0 91 0 11
2020 CS-03 53 24 0 6 12 0 6 81 19 17
2019 CS 31 41 13 11 2 0 2 74 13 54
2019 CS-01 25 33 33 8 0 0 0 58 8 12
2019 CS-02 45 32 5 18 0 0 0 77 18 22
2018 CS 27 38 23 8 2 2 0 66 11 48
2018 CS-01 33 33 17 0 8 8 0 73 9 12
2018 CS-02 33 39 11 17 0 0 0 72 17 18

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 23 8 3 8 0 3 82 11 39
2020 CS-02 82 0 18 0 0 0 0 82 0 11
2020 CS-03 53 24 6 6 6 0 6 81 13 17

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 29 5 3 8 3 3 83 11 38
2020 CS-02 73 9 9 9 0 0 0 82 9 11
2020 CS-03 50 31 6 0 6 0 6 87 7 16

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 39 24 16 16 5 0 0 63 21 38
2020 CS-02 73 9 9 9 0 0 0 82 9 11
2020 CS-03 25 25 25 13 13 0 0 50 25 16
2019 CS 26 35 15 15 7 2 0 62 23 54
2019 CS-01 17 50 17 17 0 0 0 67 17 12
2019 CS-02 32 27 14 14 14 0 0 59 27 22
2018 CS 21 27 27 15 6 4 0 50 22 48
2018 CS-01 25 33 17 8 8 8 0 64 18 12
2018 CS-02 28 28 22 22 0 0 0 56 22 18

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 41 6 24 6 0 6 63 31 17
2020 CS-03 17 42 0 25 8 0 8 64 36 12
2019 CS 13 33 27 20 0 0 7 50 21 15

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 32 16 16 5 3 0 62 22 38
2020 CS-02 45 27 0 9 18 0 0 73 27 11
2020 CS-03 29 29 18 24 0 0 0 59 24 17
2019 CS 26 21 13 15 21 0 4 49 37 53
2019 CS-01 45 27 9 0 18 0 0 73 18 11
2019 CS-02 27 23 9 9 27 0 5 52 38 22
2018 CS 24 16 28 8 20 2 2 42 29 50
2018 CS-01 23 23 23 8 15 8 0 50 25 13
2018 CS-02 39 11 17 6 22 0 6 53 29 18

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 31 23 13 13 3 0 50 26 39
2020 CS-02 36 27 18 9 9 0 0 64 18 11
2020 CS-03 0 29 35 12 24 0 0 29 35 17
2019 CS 26 21 17 19 15 0 2 48 35 53
2019 CS-01 27 27 18 9 18 0 0 55 27 11
2019 CS-02 36 18 5 23 18 0 0 55 41 22
2018 CS 20 14 30 22 12 0 2 35 35 50
2018 CS-01 15 23 31 15 15 0 0 38 31 13
2018 CS-02 39 6 17 22 11 0 6 47 35 18

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 21 33 18 15 13 0 0 54 28 39
2020 CS-02 36 27 9 18 9 0 0 64 27 11
2020 CS-03 6 29 29 18 18 0 0 35 35 17
2019 CS 23 30 13 21 9 2 2 55 31 53
2019 CS-01 18 45 18 9 0 9 0 70 10 11
2019 CS-02 27 27 5 23 18 0 0 55 41 22
2018 CS 26 22 14 18 14 0 6 51 34 50
2018 CS-01 23 23 8 23 8 0 15 55 36 13
2018 CS-02 39 28 6 6 17 0 6 71 24 18

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 18 15 31 18 0 0 36 49 39
2020 CS-02 45 18 9 18 9 0 0 64 27 11
2020 CS-03 6 6 18 41 29 0 0 12 71 17
2019 CS 25 11 21 19 19 0 6 38 40 53
2019 CS-01 18 27 9 27 18 0 0 45 45 11
2019 CS-02 36 9 14 14 23 0 5 48 38 22
2018 CS 14 20 16 22 22 2 4 36 47 50
2018 CS-01 8 8 23 23 23 8 8 18 55 13
2018 CS-02 22 28 6 22 17 0 6 53 41 18

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 33 13 3 8 3 0 76 11 39
2020 CS-02 45 45 9 0 0 0 0 91 0 11
2020 CS-03 24 41 18 6 12 0 0 65 18 17
2019 CS 50 29 10 4 4 0 4 82 8 52
2019 CS-01 55 36 9 0 0 0 0 91 0 11
2019 CS-02 57 33 0 0 10 0 0 90 10 21
2018 CS 41 20 22 8 2 0 6 65 11 49
2018 CS-01 38 23 15 8 0 0 15 73 9 13
2018 CS-02 67 11 11 6 0 0 6 82 6 18

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 23 15 13 8 0 0 64 21 39
2020 CS-02 45 27 18 9 0 0 0 73 9 11
2020 CS-03 24 18 24 18 18 0 0 41 35 17
2019 CS 40 26 13 9 8 2 2 69 18 53
2019 CS-01 27 45 9 9 0 9 0 80 10 11
2019 CS-02 50 23 9 9 9 0 0 73 18 22
2018 CS 31 27 20 12 4 2 4 61 17 49
2018 CS-01 23 23 23 8 8 8 8 55 18 13
2018 CS-02 41 41 6 6 0 0 6 88 6 17

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 28 26 18 15 8 5 0 57 24 39
2020 CS-02 45 27 9 9 9 0 0 73 18 11
2020 CS-03 29 18 29 18 6 0 0 47 24 17
2019 CS 20 33 28 7 7 2 2 56 15 54
2019 CS-01 25 25 42 0 0 8 0 55 0 12
2019 CS-02 18 32 18 14 18 0 0 50 32 22
2018 CS 16 39 27 14 0 2 2 57 15 49
2018 CS-01 23 31 38 8 0 0 0 54 8 13
2018 CS-02 28 39 11 11 0 6 6 75 13 18

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 15 18 36 15 0 0 31 51 39
2020 CS-02 27 18 18 36 0 0 0 45 36 11
2020 CS-03 12 6 24 29 29 0 0 18 59 17
2019 CS 15 28 30 13 13 0 2 43 26 54
2019 CS-01 17 33 25 17 8 0 0 50 25 12
2019 CS-02 14 32 18 14 23 0 0 45 36 22
2018 CS 8 35 27 16 10 4 0 45 28 49
2018 CS-01 0 54 23 15 0 8 0 58 17 13
2018 CS-02 22 22 22 22 6 6 0 47 29 18

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 21 13 21 32 11 3 0 35 43 38
2020 CS-02 40 20 10 30 0 0 0 60 30 10
2020 CS-03 12 12 29 29 18 0 0 24 47 17
2019 CS 11 24 26 26 9 2 2 37 37 54
2019 CS-01 8 42 17 25 0 8 0 55 27 12
2019 CS-02 14 14 18 32 23 0 0 27 55 22
2018 CS 16 18 31 31 4 0 0 35 35 49
2018 CS-01 15 23 23 38 0 0 0 38 38 13
2018 CS-02 28 17 33 17 6 0 0 44 22 18

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 26 21 8 8 0 0 63 16 38
2020 CS-02 55 18 9 0 18 0 0 73 18 11
2020 CS-03 44 19 25 13 0 0 0 63 13 16
2019 CS 31 26 15 13 11 2 2 60 25 54
2019 CS-01 25 25 33 8 0 8 0 55 9 12
2019 CS-02 32 23 14 14 18 0 0 55 32 22

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 31 18 23 15 10 3 0 50 26 39
2020 CS-02 55 18 9 0 18 0 0 73 18 11
2020 CS-03 18 12 35 29 6 0 0 29 35 17

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 38 13 21 3 0 0 64 23 39
2020 CS-02 55 18 9 18 0 0 0 73 18 11
2020 CS-03 12 35 18 35 0 0 0 47 35 17
2019 CS 31 33 15 4 13 2 2 66 18 52
2019 CS-01 25 42 17 8 0 8 0 73 9 12
2019 CS-02 38 29 5 0 29 0 0 67 29 21
2018 CS 31 29 16 16 6 0 2 60 23 49
2018 CS-01 23 46 8 15 8 0 0 69 23 13
2018 CS-02 50 17 11 11 6 0 6 71 18 18

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 18 13 18 3 3 3 65 22 39
2020 CS-02 64 18 9 9 0 0 0 82 9 11
2020 CS-03 41 6 12 35 6 0 0 47 41 17
2019 CS 63 20 6 4 6 0 2 85 9 54
2019 CS-01 75 25 0 0 0 0 0 100 0 12
2019 CS-02 59 18 9 5 9 0 0 77 14 22
2018 CS 53 18 16 4 2 0 6 76 7 49
2018 CS-01 54 15 23 0 0 0 8 75 0 13
2018 CS-02 56 22 11 6 0 0 6 82 6 18

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 31 26 26 5 10 0 3 58 16 39
2020 CS-02 55 9 27 0 0 0 9 70 0 11
2020 CS-03 24 24 29 6 18 0 0 47 24 17

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 11 13 5 5 8 13 70 13 38
2020 CS-02 64 0 9 0 0 0 27 88 0 11
2020 CS-03 38 6 19 13 13 6 6 50 29 16
2019 CS 72 7 4 4 6 2 6 86 10 54
2019 CS-01 67 17 8 0 0 0 8 91 0 12
2019 CS-02 73 5 0 9 9 5 0 81 19 22
2018 CS 73 8 4 2 4 4 4 89 7 49
2018 CS-01 62 15 0 8 0 8 8 91 9 13
2018 CS-02 78 6 6 0 6 0 6 88 6 18

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 72 5 8 5 8 0 3 79 13 39
2020 CS-02 91 0 0 0 9 0 0 91 9 11
2020 CS-03 76 0 12 6 6 0 0 76 12 17
2019 CS 65 7 6 11 7 2 2 75 19 54
2019 CS-01 67 8 8 0 8 8 0 82 9 12
2019 CS-02 68 9 0 9 14 0 0 77 23 22
2018 CS 65 8 16 0 8 2 0 75 8 49
2018 CS-01 54 15 23 0 8 0 0 69 8 13
2018 CS-02 72 6 11 0 11 0 0 78 11 18

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 72 10 10 5 3 0 0 82 8 39
2020 CS-02 91 0 0 0 9 0 0 91 9 11
2020 CS-03 76 6 18 0 0 0 0 82 0 17
2019 CS 63 17 7 6 6 0 2 81 11 54
2019 CS-01 67 25 0 0 8 0 0 92 8 12
2019 CS-02 64 14 9 5 9 0 0 77 14 22
2018 CS 69 14 12 2 2 0 0 84 4 49
2018 CS-01 62 15 15 0 8 0 0 77 8 13
2018 CS-02 78 11 11 0 0 0 0 89 0 18

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 68 11 5 11 5 0 0 79 16 38
2020 CS-02 91 0 0 9 0 0 0 91 9 11
2020 CS-03 63 6 13 13 6 0 0 69 19 16
2019 CS 46 24 9 7 9 2 2 73 17 54
2019 CS-01 42 25 17 0 8 8 0 73 9 12
2019 CS-02 50 23 5 9 14 0 0 73 23 22
2018 CS 63 12 12 8 4 0 0 76 12 49
2018 CS-01 62 8 23 0 8 0 0 69 8 13
2018 CS-02 67 17 6 6 6 0 0 83 11 18

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 69 18 5 0 0 0 8 94 0 39
2020 CS-02 82 0 0 0 0 0 18 100 0 11
2020 CS-03 65 24 12 0 0 0 0 88 0 17
2019 CS 62 19 2 2 6 0 9 90 8 53
2019 CS-01 50 25 0 0 8 0 17 90 10 12
2019 CS-02 71 14 0 0 10 0 5 90 10 21
2018 CS 65 10 4 0 4 0 16 90 5 49
2018 CS-01 46 8 8 0 8 0 31 78 11 13
2018 CS-02 72 0 0 0 6 0 22 93 7 18

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 18 10 0 3 0 3 87 3 39
2020 CS-02 91 0 0 0 0 0 9 100 0 11
2020 CS-03 71 18 12 0 0 0 0 88 0 17
2019 CS 67 17 4 6 2 2 4 88 8 54
2019 CS-01 50 17 8 0 8 8 8 80 10 12
2019 CS-02 73 18 5 5 0 0 0 91 5 22
2018 CS 73 10 8 0 2 0 6 89 2 49
2018 CS-01 54 8 23 0 8 0 8 67 8 13
2018 CS-02 83 6 0 0 0 0 11 100 0 18

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 69 13 8 5 3 3 0 84 8 39
2020 CS-02 73 9 9 9 0 0 0 82 9 11
2020 CS-03 71 18 6 0 6 0 0 88 6 17
2019 CS 78 9 4 2 4 2 2 90 6 54
2019 CS-01 67 17 8 0 0 8 0 91 0 12
2019 CS-02 73 9 5 5 9 0 0 82 14 22
2018 CS 67 12 8 2 2 4 4 87 4 49
2018 CS-01 38 23 15 8 8 8 0 67 17 13
2018 CS-02 83 0 0 0 0 6 11 100 0 18

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 18 10 8 0 3 0 82 8 39
2020 CS-02 82 9 9 0 0 0 0 91 0 11
2020 CS-03 53 18 12 18 0 0 0 71 18 17
2019 CS 70 15 8 2 4 0 2 87 6 53
2019 CS-01 82 9 9 0 0 0 0 91 0 11
2019 CS-02 59 18 9 5 9 0 0 77 14 22
2018 CS 53 33 10 0 0 0 4 89 0 49
2018 CS-01 31 46 15 0 0 0 8 83 0 13
2018 CS-02 61 28 6 0 0 0 6 94 0 18

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 21 44 15 3 0 3 37 18 39
2020 CS-02 27 27 45 0 0 0 0 55 0 11
2020 CS-03 6 6 53 29 0 0 6 13 31 17
2019 CS 13 35 33 11 6 0 2 49 17 54
2019 CS-01 8 33 50 0 8 0 0 42 8 12
2019 CS-02 18 36 18 18 9 0 0 55 27 22
2018 CS 14 20 45 14 6 0 0 35 20 49
2018 CS-01 8 38 38 15 0 0 0 46 15 13
2018 CS-02 28 22 39 6 6 0 0 50 11 18

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 8 26 36 18 10 0 3 29 34 39
2020 CS-02 0 9 36 27 27 0 0 55 9 11
2020 CS-03 12 35 29 12 6 0 6 19 50 17
2019 CS 7 20 48 15 7 0 2 23 28 54
2019 CS-01 17 8 67 8 0 0 0 8 25 12
2019 CS-02 5 23 36 23 14 0 0 36 27 22
2018 CS 10 22 43 20 4 0 0 24 33 49
2018 CS-01 15 15 46 23 0 0 0 23 31 13
2018 CS-02 11 17 39 22 11 0 0 33 28 18
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2020 CS 23 51 23 3 39
2020 CS-02 18 82 0 0 11
2020 CS-03 24 53 18 6 17

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 28 21 18 10 5 8 10 59 19 39
2020 CS-02 45 18 9 9 9 0 9 70 20 11
2020 CS-03 24 18 24 12 6 6 12 50 21 17
2019 CS 37 10 13 13 19 2 6 50 35 52
2019 CS-01 42 17 25 0 17 0 0 58 17 12
2019 CS-02 36 5 5 27 18 0 9 45 50 22
2018 CS 43 6 18 6 14 2 10 56 23 49
2018 CS-01 38 15 8 8 8 8 15 70 20 13
2018 CS-02 56 0 11 6 22 0 6 59 29 18
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