2022 Public Service Employee Survey Results by Theme for Department of Justice by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 50 13 0 0 0 0 87 0 35
2022 Federal regulators 48 41 5 6 0 0 0 89 6 15
2022 Communications or public affairs 35 36 14 7 8 0 0 71 15 50
2022 Access to information and privacy 62 38 0 0 0 0 0 100 0 10
2022 Security 64 25 3 4 4 0 0 89 8 25
2022 Library services 53 37 5 5 0 0 0 89 5 15
2022 Legal services 39 42 9 7 3 0 0 81 9 1915
2022 Administration and operations 39 40 13 6 2 0 0 78 8 245
2022 Human resources 38 44 10 6 2 0 0 83 8 140
2022 Financial management 42 35 11 9 3 0 0 78 12 95
2022 Procurement 10 56 23 11 0 0 0 66 11 15
2022 Real property 32 38 21 10 0 0 0 70 10 10
2022 Information management 44 37 12 7 0 0 0 81 7 55
2022 Information technology 43 36 9 3 9 0 0 79 12 85
2022 Data sciences 30 58 7 6 0 0 0 87 6 15
2022 Policy 44 45 2 7 3 0 0 89 10 100
2022 Project management 45 30 21 4 0 0 0 74 4 40
2022 Other services to the public 43 43 0 0 15 0 0 85 15 15
2022 None of the above 41 37 13 8 1 0 0 78 9 95
2020 Client contact centre 41 53 0 6 0 0 0 94 6 18
2020 Federal regulators 62 16 17 0 6 0 0 78 6 18
2020 Communications or public affairs 40 41 11 5 3 0 0 81 9 59
2020 Access to information and privacy 26 49 0 6 19 0 0 75 25 16
2020 Security 45 32 14 4 4 0 0 78 8 24
2020 Library services 45 38 4 14 0 0 0 82 14 24
2020 Legal services 38 44 11 6 2 0 0 82 8 1820
2020 Administration and operations 40 40 9 8 3 0 0 80 11 239
2020 Human resources 47 35 7 10 1 0 0 82 11 137
2020 Financial management 53 31 9 5 2 0 0 84 7 114
2020 Procurement 24 45 7 24 0 0 0 69 24 13
2020 Real property 51 49 0 0 0 0 0 100 0 14
2020 Information management 49 24 10 11 6 0 0 73 17 56
2020 Information technology 37 44 9 7 2 1 0 81 9 107
2020 Data sciences 35 65 0 0 0 0 0 100 0 14
2020 Policy 49 40 4 5 3 0 0 89 7 113
2020 Project management 74 18 0 4 4 0 0 92 8 23
2020 Other services to the public 56 33 0 12 0 0 0 88 12 16
2020 None of the above 45 31 14 5 5 0 0 76 10 86
2019 Client contact centre 46 45 0 4 6 0 0 90 10 20
2019 Federal regulators 43 43 13 0 0 0 0 87 0 16
2019 Communications or public affairs 30 43 11 8 7 0 0 74 15 58
2019 Access to information and privacy 27 54 10 9 0 0 0 81 9 20
2019 Security 47 32 7 7 3 4 0 82 11 28
2019 Library services 25 46 13 4 12 0 0 71 16 23
2019 Legal services 36 44 10 7 3 0 0 80 10 1522
2019 Administration and operations 38 43 10 5 4 0 0 81 9 233
2019 Human resources 41 41 11 5 2 0 0 82 7 129
2019 Financial management 39 44 11 5 1 0 0 83 6 108
2019 Procurement 29 33 18 15 6 0 0 61 21 15
2019 Information management 32 38 15 7 8 0 0 70 15 60
2019 Information technology 39 42 8 6 5 0 0 81 11 77
2019 Internal audit 55 37 0 0 8 0 0 92 8 11
2019 Policy 37 44 10 4 4 0 0 82 8 88
2019 Project management 27 59 14 0 0 0 0 86 0 21
2019 Other services to the public 54 39 7 0 0 0 0 93 0 13
2019 None of the above 33 34 18 6 8 0 1 68 14 85
2018 Client contact centre 18 50 19 4 9 0 0 68 13 23
2018 Federal regulators 37 56 0 6 0 0 0 94 6 16
2018 Communications or public affairs 26 44 16 8 6 0 0 69 14 49
2018 Access to information and privacy 32 38 15 15 0 0 0 70 15 13
2018 Security 44 44 8 4 0 0 0 88 4 26
2018 Library services 36 39 9 15 0 0 0 75 15 20
2018 Legal services 33 46 10 8 3 0 0 79 11 1601
2018 Administration and operations 29 50 12 7 3 0 0 78 10 195
2018 Human resources 33 49 6 6 5 0 0 82 11 114
2018 Financial management 35 37 19 6 3 0 0 72 9 112
2018 Information management 48 30 8 9 5 0 0 78 14 60
2018 Information technology 37 47 7 6 3 0 0 84 9 70
2018 Evaluation 15 39 29 8 8 0 0 54 17 11
2018 Data sciences 37 32 16 0 15 0 0 69 15 13
2018 Policy 39 53 5 3 0 0 0 92 3 69
2018 Project management 52 31 11 0 5 0 0 83 5 19
2018 None of the above 39 38 7 9 8 0 0 76 17 75

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 42 13 13 0 0 0 74 13 35
2022 Federal regulators 70 20 10 0 0 0 0 90 0 15
2022 Communications or public affairs 43 30 8 8 11 0 0 73 18 50
2022 Access to information and privacy 47 29 24 0 0 0 0 76 0 10
2022 Security 45 22 4 29 0 0 0 67 29 20
2022 Library services 43 38 15 5 0 0 0 80 5 15
2022 Legal services 36 38 11 9 5 0 0 75 14 1915
2022 Administration and operations 45 34 10 6 4 0 0 80 10 245
2022 Human resources 41 34 11 10 5 0 0 75 15 140
2022 Financial management 46 39 10 5 1 0 0 84 6 95
2022 Procurement 40 54 6 0 0 0 0 94 0 15
2022 Real property 39 40 0 21 0 0 0 79 21 10
2022 Information management 40 43 8 8 2 0 0 82 9 55
2022 Information technology 46 33 8 7 6 0 0 79 14 85
2022 Data sciences 52 17 20 12 0 0 0 68 12 15
2022 Policy 46 40 7 4 3 0 0 86 7 100
2022 Project management 36 46 12 4 2 0 0 82 7 40
2022 Other services to the public 38 38 9 0 15 0 0 76 15 15
2022 None of the above 46 24 11 10 9 0 0 70 19 95
2020 Client contact centre 36 33 26 5 0 0 0 69 5 18
2020 Federal regulators 38 39 11 0 11 0 0 78 11 18
2020 Communications or public affairs 35 39 15 7 3 0 0 74 10 59
2020 Access to information and privacy 25 43 13 0 19 0 0 68 19 16
2020 Security 31 46 4 10 8 0 0 78 18 24
2020 Library services 40 29 22 4 4 0 0 70 8 24
2020 Legal services 35 38 13 9 5 0 0 73 14 1815
2020 Administration and operations 41 41 5 10 3 0 0 82 12 237
2020 Human resources 51 29 9 9 2 0 0 80 12 136
2020 Financial management 41 41 9 6 2 0 0 82 8 113
2020 Procurement 24 45 17 15 0 0 0 69 15 13
2020 Real property 51 27 15 0 7 0 0 78 7 14
2020 Information management 47 27 15 4 6 0 0 74 11 55
2020 Information technology 36 39 13 9 4 0 0 74 12 106
2020 Data sciences 78 14 0 7 0 0 0 93 7 14
2020 Policy 49 37 8 3 3 0 0 86 5 112
2020 Project management 73 18 0 0 9 0 0 91 9 22
2020 Other services to the public 59 20 14 7 0 0 0 78 7 16
2020 None of the above 31 36 16 12 5 0 0 67 17 83
2019 Client contact centre 32 34 20 4 10 0 0 66 14 20
2019 Federal regulators 32 48 20 0 0 0 0 80 0 16
2019 Communications or public affairs 26 44 17 8 5 0 0 70 13 58
2019 Access to information and privacy 27 35 13 9 9 0 7 67 19 20
2019 Security 48 34 7 3 7 0 0 83 10 28
2019 Library services 29 45 14 4 8 0 0 74 12 23
2019 Legal services 27 38 12 14 10 0 0 64 23 1517
2019 Administration and operations 38 37 11 6 7 0 0 75 13 232
2019 Human resources 40 41 9 6 4 0 0 81 10 130
2019 Financial management 34 45 14 4 3 0 0 80 6 108
2019 Procurement 29 33 12 12 6 0 8 68 20 15
2019 Information management 29 41 9 14 7 0 0 70 21 60
2019 Information technology 41 39 11 1 8 0 0 80 9 75
2019 Internal audit 55 37 0 0 8 0 0 92 8 11
2019 Policy 44 24 17 7 7 0 0 69 14 86
2019 Project management 38 53 4 4 0 0 0 91 4 21
2019 Other services to the public 56 16 14 14 0 0 0 72 14 13
2019 None of the above 33 28 15 10 12 0 1 62 23 85
2018 Client contact centre 20 38 23 7 11 0 0 58 19 24
2018 Federal regulators 13 56 25 6 0 0 0 68 6 16
2018 Communications or public affairs 28 34 10 22 6 0 0 61 29 49
2018 Access to information and privacy 41 37 0 15 7 0 0 78 22 13
2018 Security 41 35 16 8 0 0 0 77 8 26
2018 Library services 41 39 15 0 5 0 0 80 5 20
2018 Legal services 26 37 13 14 10 0 0 63 24 1618
2018 Administration and operations 35 39 12 8 6 0 0 74 14 198
2018 Human resources 34 45 4 9 8 0 0 79 17 114
2018 Financial management 32 49 10 7 3 0 0 80 10 113
2018 Information management 36 46 3 5 11 0 0 82 15 60
2018 Information technology 40 40 13 6 1 0 0 80 7 70
2018 Evaluation 32 42 8 8 8 0 0 75 17 11
2018 Data sciences 17 50 17 8 8 0 0 67 17 12
2018 Policy 34 47 7 9 3 0 0 81 12 69
2018 Project management 56 34 0 5 5 0 0 90 10 20
2018 None of the above 35 22 15 17 12 0 0 57 29 75

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 38 8 4 0 0 0 88 4 35
2022 Federal regulators 76 19 5 0 0 0 0 95 0 15
2022 Communications or public affairs 51 31 12 2 4 0 0 82 6 50
2022 Access to information and privacy 76 24 0 0 0 0 0 100 0 10
2022 Security 78 7 12 3 0 0 0 85 3 25
2022 Library services 73 17 10 0 0 0 0 90 0 15
2022 Legal services 52 34 9 3 1 0 0 87 4 1915
2022 Administration and operations 56 31 8 4 1 0 0 87 5 245
2022 Human resources 55 34 8 2 1 0 0 90 3 140
2022 Financial management 51 32 13 2 0 0 1 84 2 95
2022 Procurement 26 41 33 0 0 0 0 67 0 15
2022 Real property 55 33 11 0 0 0 0 89 0 10
2022 Information management 51 35 9 5 0 0 0 86 5 55
2022 Information technology 59 30 5 0 6 0 1 89 6 80
2022 Data sciences 76 17 0 7 0 0 0 93 7 15
2022 Policy 58 35 4 3 0 0 0 93 3 100
2022 Project management 55 33 12 0 0 0 0 88 0 40
2022 Other services to the public 52 39 9 0 0 0 0 91 0 15
2022 None of the above 54 30 11 3 1 0 1 85 4 95
2020 Client contact centre 34 50 17 0 0 0 0 83 0 18
2020 Federal regulators 72 17 0 11 0 0 0 89 11 18
2020 Communications or public affairs 53 29 17 0 0 0 0 83 0 59
2020 Access to information and privacy 44 30 6 0 19 0 0 75 19 16
2020 Security 57 21 18 4 0 0 0 78 4 24
2020 Library services 78 8 14 0 0 0 0 86 0 24
2020 Legal services 53 36 8 2 1 0 0 89 3 1807
2020 Administration and operations 55 34 7 4 1 0 0 88 5 239
2020 Human resources 61 28 9 3 0 0 0 89 3 136
2020 Financial management 55 31 9 4 1 0 0 86 5 114
2020 Procurement 33 52 7 7 0 0 0 85 7 13
2020 Real property 65 35 0 0 0 0 0 100 0 14
2020 Information management 56 23 19 2 0 0 0 79 2 54
2020 Information technology 56 36 5 2 2 0 0 91 4 105
2020 Data sciences 78 22 0 0 0 0 0 100 0 14
2020 Policy 61 29 5 3 3 0 0 90 6 111
2020 Project management 83 13 0 0 4 0 0 96 4 23
2020 Other services to the public 75 13 12 0 0 0 0 88 0 16
2020 None of the above 57 33 5 1 3 0 1 91 4 83
2019 Client contact centre 80 10 0 4 6 0 0 90 10 20
2019 Federal regulators 50 43 0 6 0 0 0 94 6 16
2019 Communications or public affairs 47 31 17 2 3 0 0 78 5 57
2019 Access to information and privacy 47 32 7 10 4 0 0 79 14 20
2019 Security 53 31 8 0 4 4 0 88 4 25
2019 Library services 41 43 8 4 4 0 0 84 8 23
2019 Legal services 51 37 8 2 1 0 0 88 4 1515
2019 Administration and operations 53 33 10 2 1 0 0 87 3 231
2019 Human resources 52 36 9 2 1 0 0 88 3 130
2019 Financial management 45 40 11 3 2 0 0 84 5 107
2019 Procurement 41 27 27 6 0 0 0 67 6 15
2019 Information management 43 35 13 5 3 0 0 78 9 60
2019 Information technology 53 36 7 5 0 0 0 88 5 75
2019 Internal audit 55 37 0 0 8 0 0 92 8 11
2019 Policy 65 20 9 3 3 0 0 85 6 87
2019 Project management 44 56 0 0 0 0 0 100 0 21
2019 Other services to the public 72 21 7 0 0 0 0 93 0 13
2019 None of the above 50 31 10 3 4 0 1 82 8 85
2018 Client contact centre 59 24 18 0 0 0 0 82 0 24
2018 Federal regulators 57 43 0 0 0 0 0 100 0 16
2018 Communications or public affairs 40 35 18 2 4 0 0 75 6 49
2018 Access to information and privacy 59 32 8 0 0 0 0 92 0 12
2018 Security 53 35 12 0 0 0 0 88 0 26
2018 Library services 53 42 5 0 0 0 0 95 0 19
2018 Legal services 48 40 8 3 1 0 0 87 5 1608
2018 Administration and operations 55 35 5 3 2 0 0 90 5 196
2018 Human resources 52 35 7 5 1 0 0 87 6 113
2018 Financial management 45 43 10 2 1 0 0 87 3 111
2018 Information management 64 23 7 0 5 0 0 87 5 59
2018 Information technology 61 27 8 4 0 0 0 88 4 70
2018 Evaluation 48 35 8 0 8 0 0 83 8 11
2018 Data sciences 35 38 9 9 9 0 0 73 18 11
2018 Policy 50 43 5 2 1 0 0 92 3 69
2018 Project management 54 41 0 5 0 0 0 95 5 19
2018 None of the above 47 35 13 1 4 0 0 82 5 73

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 49 3 3 0 0 0 95 3 35
2022 Federal regulators 70 30 0 0 0 0 0 100 0 15
2022 Communications or public affairs 35 42 10 6 7 0 0 77 13 50
2022 Access to information and privacy 68 16 8 8 0 0 0 84 8 10
2022 Security 60 25 4 11 0 0 0 85 11 25
2022 Library services 53 42 0 5 0 0 0 95 5 15
2022 Legal services 43 39 9 5 2 0 0 83 8 1915
2022 Administration and operations 48 38 9 4 1 0 0 86 6 245
2022 Human resources 42 37 8 8 5 1 0 79 13 140
2022 Financial management 46 42 7 4 1 0 0 88 5 95
2022 Procurement 10 77 13 0 0 0 0 87 0 15
2022 Real property 48 32 11 10 0 0 0 79 10 10
2022 Information management 48 34 9 9 0 0 0 83 9 55
2022 Information technology 49 28 16 2 5 0 0 77 7 85
2022 Data sciences 58 37 0 6 0 0 0 94 6 15
2022 Policy 53 31 11 6 0 0 0 83 6 100
2022 Project management 51 40 9 0 0 0 0 91 0 40
2022 Other services to the public 69 24 7 0 0 0 0 93 0 15
2022 None of the above 45 34 13 6 0 2 0 81 6 95
2020 Client contact centre 47 42 5 0 6 0 0 89 6 18
2020 Federal regulators 66 22 0 6 6 0 0 89 11 18
2020 Communications or public affairs 47 34 9 9 2 0 0 81 11 59
2020 Access to information and privacy 38 36 0 6 19 0 0 75 25 16
2020 Security 60 23 13 4 0 0 0 82 4 23
2020 Library services 58 34 4 4 0 0 0 92 4 24
2020 Legal services 42 42 9 6 1 0 0 84 7 1819
2020 Administration and operations 48 39 5 6 2 0 0 87 8 239
2020 Human resources 57 28 8 6 0 0 0 86 6 137
2020 Financial management 55 33 7 3 3 0 0 88 5 113
2020 Procurement 31 45 7 17 0 0 0 76 17 13
2020 Real property 79 21 0 0 0 0 0 100 0 14
2020 Information management 51 28 13 4 4 0 0 79 8 56
2020 Information technology 46 42 7 3 3 0 0 88 6 107
2020 Data sciences 49 51 0 0 0 0 0 100 0 14
2020 Policy 52 35 7 3 4 0 0 87 6 112
2020 Project management 79 13 0 0 4 4 0 96 4 23
2020 Other services to the public 51 38 4 7 0 0 0 88 7 16
2020 None of the above 45 36 11 6 1 0 1 82 7 86
2019 Client contact centre 54 40 0 0 6 0 0 94 6 19
2019 Federal regulators 50 50 0 0 0 0 0 100 0 16
2019 Communications or public affairs 41 33 13 11 2 0 0 74 13 58
2019 Access to information and privacy 39 46 0 15 0 0 0 85 15 19
2019 Security 54 35 7 3 0 0 0 89 3 28
2019 Library services 41 35 12 4 8 0 0 76 12 23
2019 Legal services 39 43 9 6 3 0 0 83 9 1527
2019 Administration and operations 44 41 9 4 2 0 0 85 6 234
2019 Human resources 47 36 11 5 1 0 0 84 5 130
2019 Financial management 46 45 5 3 1 0 0 91 4 108
2019 Procurement 35 36 24 0 6 0 0 70 6 15
2019 Information management 37 38 11 11 3 0 0 76 14 60
2019 Information technology 51 33 6 6 3 0 0 85 9 77
2019 Internal audit 55 37 0 0 8 0 0 92 8 11
2019 Policy 50 33 9 4 3 1 0 84 7 87
2019 Project management 42 53 6 0 0 0 0 94 0 21
2019 Other services to the public 61 39 0 0 0 0 0 100 0 13
2019 None of the above 44 37 8 6 4 0 1 82 10 83
2018 Client contact centre 25 52 4 15 4 0 0 77 19 24
2018 Federal regulators 31 69 0 0 0 0 0 100 0 16
2018 Communications or public affairs 32 37 12 16 2 0 0 69 18 49
2018 Access to information and privacy 32 53 0 15 0 0 0 85 15 13
2018 Security 61 23 12 4 0 0 0 84 4 26
2018 Library services 45 29 11 9 5 0 0 74 15 20
2018 Legal services 36 42 13 6 3 0 0 78 9 1619
2018 Administration and operations 41 40 11 7 3 0 0 80 9 198
2018 Human resources 43 41 7 5 3 0 0 84 9 114
2018 Financial management 38 48 8 5 1 0 0 86 6 113
2018 Information management 52 34 3 7 4 0 0 86 10 60
2018 Information technology 45 42 9 5 0 0 0 86 5 69
2018 Evaluation 53 22 8 8 8 0 0 75 17 11
2018 Data sciences 32 35 17 8 8 0 0 67 17 12
2018 Policy 45 43 6 5 1 0 0 88 6 68
2018 Project management 65 25 0 10 0 0 0 90 10 20
2018 None of the above 39 35 14 8 5 0 0 74 13 75

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 43 40 8 3 6 0 0 83 9 35
2022 Federal regulators 71 18 5 6 0 0 0 89 6 15
2022 Communications or public affairs 42 28 13 8 9 0 0 70 18 50
2022 Access to information and privacy 63 37 0 0 0 0 0 100 0 10
2022 Security 44 29 19 4 4 0 0 73 8 25
2022 Library services 62 26 13 0 0 0 0 87 0 15
2022 Legal services 40 35 12 9 4 0 0 75 13 1915
2022 Administration and operations 52 32 7 6 3 0 0 84 9 245
2022 Human resources 40 37 9 10 2 1 0 78 12 140
2022 Financial management 49 35 11 1 2 2 0 86 3 95
2022 Procurement 29 29 31 5 5 0 0 59 11 15
2022 Real property 30 41 19 0 10 0 0 71 10 10
2022 Information management 49 27 8 8 7 2 0 77 15 55
2022 Information technology 45 35 8 6 5 0 1 80 12 85
2022 Data sciences 52 36 7 6 0 0 0 87 6 15
2022 Policy 44 37 11 5 3 1 0 81 8 100
2022 Project management 57 29 9 4 0 0 0 87 4 40
2022 Other services to the public 51 26 9 8 7 0 0 76 15 15
2022 None of the above 41 32 13 8 4 1 0 75 13 95
2020 Client contact centre 49 34 5 5 6 0 0 83 11 18
2020 Federal regulators 55 22 11 0 11 0 0 78 11 18
2020 Communications or public affairs 45 34 12 3 5 0 0 79 9 59
2020 Access to information and privacy 42 32 6 6 13 0 0 75 19 16
2020 Security 43 34 9 10 4 0 0 76 15 23
2020 Library services 49 33 14 4 0 0 0 82 4 24
2020 Legal services 39 35 14 8 4 0 0 74 11 1816
2020 Administration and operations 51 32 13 1 3 0 0 83 4 237
2020 Human resources 51 28 12 7 2 0 0 79 9 137
2020 Financial management 49 33 11 4 3 0 0 82 7 114
2020 Procurement 37 54 9 0 0 0 0 91 0 13
2020 Real property 51 20 22 7 0 0 0 70 7 14
2020 Information management 56 27 11 2 4 0 0 82 6 55
2020 Information technology 52 27 16 4 1 0 0 79 5 105
2020 Data sciences 51 36 6 7 0 0 0 87 7 14
2020 Policy 49 29 13 6 3 0 0 78 9 113
2020 Project management 75 9 8 0 8 0 0 84 8 24
2020 Other services to the public 28 41 17 7 6 0 0 69 14 16
2020 None of the above 30 41 20 5 4 0 0 70 9 83
2019 Client contact centre 54 17 16 0 14 0 0 71 14 20
2019 Federal regulators 37 56 6 0 0 0 0 94 0 16
2019 Communications or public affairs 37 33 16 8 3 2 0 71 12 58
2019 Access to information and privacy 38 44 4 9 4 0 0 82 13 20
2019 Security 41 32 24 0 3 0 0 73 3 28
2019 Library services 39 27 14 12 4 4 0 69 17 22
2019 Legal services 31 34 18 11 6 0 0 65 17 1527
2019 Administration and operations 48 28 11 6 6 0 0 77 12 234
2019 Human resources 36 42 13 5 4 0 0 78 9 129
2019 Financial management 44 41 10 4 1 0 0 85 4 107
2019 Procurement 23 38 18 14 6 0 0 61 20 15
2019 Information management 47 23 13 13 4 0 0 70 17 60
2019 Information technology 57 24 14 1 4 0 0 81 5 76
2019 Internal audit 62 30 0 0 8 0 0 92 8 11
2019 Policy 43 33 16 5 2 1 0 76 8 88
2019 Project management 27 43 30 0 0 0 0 70 0 21
2019 Other services to the public 63 23 0 14 0 0 0 86 14 13
2019 None of the above 36 30 13 8 10 3 1 69 18 86
2018 Client contact centre 25 36 22 8 9 0 0 61 17 23
2018 Federal regulators 19 42 25 13 0 0 0 62 13 16
2018 Communications or public affairs 31 17 27 15 10 0 0 48 25 48
2018 Access to information and privacy 48 22 7 7 7 8 0 76 16 13
2018 Security 58 26 8 4 0 4 0 88 4 26
2018 Library services 36 14 35 9 5 0 0 51 15 20
2018 Legal services 28 34 19 11 7 0 0 62 18 1616
2018 Administration and operations 45 34 13 4 3 0 0 79 7 199
2018 Human resources 32 38 15 7 6 1 0 70 14 114
2018 Financial management 35 33 20 3 5 3 0 70 9 112
2018 Information management 43 36 13 4 4 0 0 79 7 58
2018 Information technology 41 35 22 1 1 0 0 75 3 70
2018 Evaluation 42 25 8 16 8 0 0 67 24 11
2018 Data sciences 31 25 22 8 15 0 0 55 23 13
2018 Policy 43 31 9 11 5 1 0 75 16 69
2018 Project management 51 35 15 0 0 0 0 85 0 20
2018 None of the above 27 24 19 13 16 0 1 52 29 76

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 43 45 8 0 3 0 0 89 3 30
2022 Federal regulators 65 24 5 6 0 0 0 89 6 15
2022 Communications or public affairs 36 39 9 9 7 0 0 75 16 50
2022 Access to information and privacy 61 39 0 0 0 0 0 100 0 10
2022 Security 56 22 15 4 4 0 0 77 8 25
2022 Library services 51 31 18 0 0 0 0 82 0 15
2022 Legal services 36 38 11 9 5 0 0 75 14 1915
2022 Administration and operations 48 37 6 6 3 0 0 85 9 245
2022 Human resources 43 34 11 8 3 1 0 78 11 140
2022 Financial management 47 42 8 3 0 1 0 89 3 95
2022 Procurement 29 29 16 21 5 0 0 58 26 15
2022 Real property 30 41 11 17 0 0 0 71 17 10
2022 Information management 47 29 13 8 3 0 0 76 11 55
2022 Information technology 43 37 8 6 6 0 0 80 12 85
2022 Data sciences 64 24 7 6 0 0 0 87 6 15
2022 Policy 49 31 8 8 2 1 0 82 10 100
2022 Project management 55 31 9 5 0 0 0 86 5 40
2022 Other services to the public 51 26 9 8 7 0 0 76 15 15
2022 None of the above 37 36 11 11 3 2 0 74 15 95
2020 Client contact centre 47 36 12 6 0 0 0 82 6 17
2020 Federal regulators 61 22 6 0 11 0 0 83 11 18
2020 Communications or public affairs 45 39 10 0 5 0 0 85 5 59
2020 Access to information and privacy 42 32 6 6 13 0 0 75 19 16
2020 Security 45 32 14 5 4 0 0 77 9 24
2020 Library services 57 21 18 4 0 0 0 78 4 24
2020 Legal services 37 37 13 9 4 0 0 75 13 1812
2020 Administration and operations 51 35 10 3 1 0 0 86 4 236
2020 Human resources 50 32 13 4 1 0 0 82 5 134
2020 Financial management 52 33 8 5 2 0 0 85 7 113
2020 Procurement 37 44 18 0 0 0 0 82 0 13
2020 Real property 51 27 14 8 0 0 0 78 8 14
2020 Information management 54 30 6 6 4 0 0 84 10 55
2020 Information technology 51 33 11 5 1 0 0 84 6 106
2020 Data sciences 51 42 7 0 0 0 0 93 0 14
2020 Policy 44 39 7 8 2 0 0 83 10 112
2020 Project management 80 4 4 0 12 0 0 84 12 24
2020 Other services to the public 40 29 17 14 0 0 0 69 14 16
2020 None of the above 29 40 21 5 5 0 0 69 10 82
2019 Client contact centre 54 13 20 8 6 0 0 66 14 20
2019 Federal regulators 26 60 7 7 0 0 0 86 7 15
2019 Communications or public affairs 35 40 15 7 2 2 0 76 9 57
2019 Access to information and privacy 45 37 5 9 5 0 0 81 14 19
2019 Security 41 34 14 7 3 0 0 76 11 28
2019 Library services 39 26 14 16 4 0 0 65 21 22
2019 Legal services 29 37 16 12 6 0 0 66 18 1517
2019 Administration and operations 46 32 11 7 4 0 0 78 11 232
2019 Human resources 39 39 13 5 4 0 0 78 9 129
2019 Financial management 43 44 11 1 1 0 0 87 2 107
2019 Procurement 30 29 13 15 13 0 0 59 28 14
2019 Information management 49 28 11 10 2 0 0 77 12 58
2019 Information technology 54 26 15 1 4 0 0 80 5 76
2019 Internal audit 62 30 0 0 8 0 0 92 8 11
2019 Policy 43 35 13 5 2 1 0 79 8 88
2019 Project management 23 43 30 0 4 0 0 66 4 21
2019 Other services to the public 63 30 0 7 0 0 0 93 7 13
2019 None of the above 36 28 11 12 9 3 1 67 22 86
2018 Client contact centre 31 33 24 8 5 0 0 64 13 22
2018 Federal regulators 31 19 24 19 6 0 0 50 26 16
2018 Communications or public affairs 33 29 14 18 6 0 0 61 24 49
2018 Access to information and privacy 48 30 15 7 0 0 0 78 7 13
2018 Security 61 27 8 4 0 0 0 88 4 26
2018 Library services 31 39 16 9 5 0 0 70 15 20
2018 Legal services 26 37 17 13 7 0 0 63 20 1608
2018 Administration and operations 42 37 12 7 2 0 0 79 8 199
2018 Human resources 32 40 15 7 5 0 0 73 12 114
2018 Financial management 38 32 19 4 4 2 0 72 8 113
2018 Information management 48 36 9 3 4 0 0 84 7 59
2018 Information technology 39 36 17 6 1 0 0 75 8 70
2018 Evaluation 42 25 16 8 8 0 0 67 17 11
2018 Data sciences 23 48 14 0 15 0 0 71 15 13
2018 Policy 42 38 7 12 0 2 0 81 12 68
2018 Project management 58 31 5 5 0 0 0 89 5 19
2018 None of the above 25 29 19 15 12 0 0 55 26 75

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 28 12 9 6 3 0 73 15 35
2022 Federal regulators 60 21 8 11 0 0 0 81 11 15
2022 Communications or public affairs 40 20 19 5 11 5 0 63 17 50
2022 Access to information and privacy 38 46 0 8 0 8 0 92 8 10
2022 Security 53 0 31 4 8 4 0 55 12 25
2022 Library services 24 22 10 0 0 35 9 82 0 15
2022 Legal services 36 26 16 10 6 5 1 66 17 1915
2022 Administration and operations 40 27 13 7 8 4 1 70 16 245
2022 Human resources 37 29 17 11 4 1 1 67 16 140
2022 Financial management 40 29 14 8 5 4 0 72 13 95
2022 Procurement 34 26 5 19 11 5 0 64 31 15
2022 Real property 23 39 8 19 0 11 0 70 21 10
2022 Information management 52 24 7 9 5 3 0 79 14 55
2022 Information technology 38 27 13 6 10 4 2 68 18 85
2022 Data sciences 64 5 31 0 0 0 0 69 0 15
2022 Policy 45 23 11 9 5 5 2 73 15 100
2022 Project management 46 29 13 9 2 0 0 75 11 40
2022 Other services to the public 51 8 27 8 7 0 0 58 15 15
2022 None of the above 35 26 13 7 7 9 2 69 17 95
2020 Client contact centre 51 27 11 0 11 0 0 78 11 18
2020 Federal regulators 66 11 6 6 6 6 0 82 12 18
2020 Communications or public affairs 36 27 23 5 3 3 2 67 9 59
2020 Access to information and privacy 43 13 13 0 25 6 0 59 27 16
2020 Security 38 16 16 18 13 0 0 54 31 24
2020 Library services 45 26 8 8 0 12 0 81 9 24
2020 Legal services 37 26 17 11 5 4 1 66 17 1820
2020 Administration and operations 41 29 17 5 6 3 0 71 11 239
2020 Human resources 48 26 12 12 2 1 0 74 14 137
2020 Financial management 48 25 15 5 4 3 0 75 10 114
2020 Procurement 45 24 31 0 0 0 0 69 0 13
2020 Real property 44 14 13 22 0 7 0 62 24 14
2020 Information management 43 32 10 4 6 2 2 78 11 55
2020 Information technology 50 21 14 6 5 4 0 74 11 107
2020 Data sciences 42 7 29 7 7 7 0 53 16 14
2020 Policy 45 26 13 8 3 4 1 75 11 113
2020 Project management 67 13 4 0 12 4 0 83 12 24
2020 Other services to the public 28 39 21 4 0 7 0 72 5 15
2020 None of the above 28 28 27 8 5 3 1 58 14 85
2019 Client contact centre 48 15 8 14 10 0 6 66 25 20
2019 Federal regulators 31 37 20 13 0 0 0 68 13 16
2019 Communications or public affairs 30 20 19 10 7 14 0 58 19 58
2019 Access to information and privacy 29 26 16 15 14 0 0 55 30 20
2019 Security 38 28 14 3 10 4 3 70 15 28
2019 Library services 35 8 14 22 8 13 0 50 35 22
2019 Legal services 29 24 19 13 8 3 2 57 23 1530
2019 Administration and operations 40 27 17 8 6 2 0 68 14 234
2019 Human resources 32 31 19 8 6 1 2 66 15 130
2019 Financial management 46 30 13 6 3 1 2 78 9 106
2019 Procurement 38 24 14 12 12 0 0 61 24 15
2019 Information management 44 19 10 13 9 5 0 66 23 60
2019 Information technology 42 30 19 1 5 2 0 73 7 75
2019 Internal audit 55 37 0 0 8 0 0 92 8 11
2019 Policy 40 28 10 10 7 4 0 71 18 88
2019 Project management 23 28 10 26 4 10 0 56 34 21
2019 Other services to the public 70 15 7 7 0 0 0 85 7 12
2019 None of the above 37 15 22 10 9 2 5 56 20 85
2018 Client contact centre 17 21 33 9 12 8 0 42 23 23
2018 Federal regulators 25 38 12 12 6 6 0 67 20 16
2018 Communications or public affairs 24 31 8 22 15 0 0 55 37 48
2018 Access to information and privacy 54 8 0 22 7 9 0 67 33 13
2018 Security 50 15 19 12 0 4 0 68 12 26
2018 Library services 34 14 23 5 5 14 5 59 12 20
2018 Legal services 27 26 21 14 8 4 1 55 23 1618
2018 Administration and operations 38 27 16 11 6 2 0 66 17 199
2018 Human resources 32 35 12 11 9 1 0 68 20 113
2018 Financial management 37 30 15 10 7 1 0 68 17 112
2018 Information management 47 24 14 9 4 2 0 73 13 59
2018 Information technology 29 38 21 6 3 3 0 69 9 70
2018 Evaluation 8 29 24 22 8 8 0 41 33 11
2018 Data sciences 38 17 6 16 15 8 0 60 33 13
2018 Policy 42 31 7 10 6 1 3 76 17 69
2018 Project management 50 15 15 9 5 5 0 69 15 20
2018 None of the above 21 16 21 17 19 3 3 39 39 76
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 25 21 10 9 4 3 57 20 35
2022 Federal regulators 71 18 11 0 0 0 0 89 0 15
2022 Communications or public affairs 53 28 10 4 6 0 0 80 9 50
2022 Access to information and privacy 54 29 8 0 0 0 8 91 0 10
2022 Security 73 16 7 0 4 0 0 89 4 25
2022 Library services 48 10 20 0 0 0 22 74 0 15
2022 Legal services 46 27 14 3 2 2 5 79 6 1915
2022 Administration and operations 46 30 11 5 1 2 4 81 7 245
2022 Human resources 48 30 10 6 3 2 2 81 9 140
2022 Financial management 58 22 10 2 1 2 4 86 4 95
2022 Procurement 51 22 16 0 0 0 12 82 0 15
2022 Real property 32 35 33 0 0 0 0 67 0 10
2022 Information management 54 34 5 2 0 0 6 93 2 55
2022 Information technology 55 21 8 6 4 2 5 82 10 85
2022 Data sciences 48 39 7 0 0 0 6 93 0 15
2022 Policy 66 24 6 1 1 0 2 92 2 100
2022 Project management 71 22 2 4 0 0 0 94 4 40
2022 Other services to the public 21 28 15 0 7 0 28 69 10 15
2022 None of the above 38 21 16 6 5 2 12 69 12 95
2020 Client contact centre 41 26 16 6 6 0 5 71 12 18
2020 Federal regulators 66 22 11 0 0 0 0 89 0 18
2020 Communications or public affairs 57 19 15 5 0 0 3 78 6 59
2020 Access to information and privacy 62 6 6 0 19 0 6 73 20 16
2020 Security 63 20 13 0 4 0 0 82 4 24
2020 Library services 53 20 12 6 4 0 4 77 10 24
2020 Legal services 46 27 14 4 2 2 5 79 7 1820
2020 Administration and operations 52 27 10 2 2 2 6 86 4 237
2020 Human resources 54 33 4 4 1 2 2 91 5 135
2020 Financial management 61 22 8 3 2 1 3 86 5 114
2020 Procurement 52 40 7 0 0 0 0 93 0 13
2020 Real property 51 35 7 0 0 0 7 92 0 14
2020 Information management 47 22 13 6 6 0 6 73 13 55
2020 Information technology 60 23 12 2 0 1 2 86 2 107
2020 Data sciences 78 14 7 0 0 0 0 93 0 14
2020 Policy 61 28 7 4 0 0 1 89 4 113
2020 Project management 70 14 5 0 12 0 0 83 12 23
2020 Other services to the public 34 30 20 0 0 0 17 76 0 16
2020 None of the above 40 23 16 8 6 3 4 69 15 86
2019 Client contact centre 39 27 20 0 6 0 9 71 7 20
2019 Federal regulators 61 19 20 0 0 0 0 80 0 16
2019 Communications or public affairs 59 21 10 3 2 2 3 84 5 57
2019 Access to information and privacy 26 35 20 4 4 0 11 68 10 20
2019 Security 67 18 11 0 0 0 4 89 0 27
2019 Library services 36 21 25 10 0 4 4 62 11 23
2019 Legal services 41 28 17 5 3 2 5 73 9 1530
2019 Administration and operations 47 25 16 3 4 1 4 76 7 235
2019 Human resources 51 28 14 3 2 1 1 80 5 129
2019 Financial management 60 24 9 1 1 3 2 89 2 108
2019 Procurement 40 27 27 0 6 0 0 67 6 15
2019 Information management 38 31 8 7 3 2 10 79 12 60
2019 Information technology 59 22 9 3 4 2 1 84 7 77
2019 Internal audit 62 20 0 0 8 0 10 91 9 11
2019 Policy 60 24 12 2 1 0 1 85 4 88
2019 Project management 38 48 13 0 0 0 0 87 0 21
2019 Other services to the public 46 23 7 7 0 0 17 83 8 13
2019 None of the above 32 22 18 7 6 0 14 64 16 85

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 39 6 6 3 0 0 85 9 35
2022 Federal regulators 65 22 13 0 0 0 0 87 0 15
2022 Communications or public affairs 56 27 7 4 5 0 0 83 9 50
2022 Access to information and privacy 54 15 24 8 0 0 0 68 8 10
2022 Security 51 21 0 24 4 0 0 72 28 25
2022 Library services 74 14 5 7 0 0 0 88 7 15
2022 Legal services 47 32 10 6 3 1 0 80 9 1915
2022 Administration and operations 51 30 8 6 2 1 2 84 8 245
2022 Human resources 52 29 6 5 5 0 3 84 10 140
2022 Financial management 58 30 9 2 1 0 0 88 3 95
2022 Procurement 25 60 10 0 6 0 0 84 6 15
2022 Real property 56 16 19 9 0 0 0 72 9 10
2022 Information management 48 42 6 2 0 2 0 92 2 55
2022 Information technology 61 22 6 7 4 0 0 83 11 85
2022 Data sciences 52 42 0 6 0 0 0 94 6 15
2022 Policy 56 30 8 6 0 0 0 86 6 100
2022 Project management 74 17 2 7 0 0 0 91 7 40
2022 Other services to the public 63 16 8 6 7 0 0 80 13 15
2022 None of the above 52 24 12 8 2 1 1 78 10 95
2020 Client contact centre 45 38 5 6 6 0 0 83 12 18
2020 Federal regulators 72 11 11 6 0 0 0 83 6 18
2020 Communications or public affairs 52 29 10 3 3 2 0 83 7 59
2020 Access to information and privacy 43 32 6 0 19 0 0 75 19 16
2020 Security 58 29 9 0 4 0 0 87 4 24
2020 Library services 33 51 12 0 4 0 0 84 4 24
2020 Legal services 46 32 11 5 5 1 1 79 10 1822
2020 Administration and operations 53 30 9 6 2 0 1 83 8 239
2020 Human resources 55 27 7 8 2 1 0 82 11 135
2020 Financial management 62 25 7 3 3 0 0 87 6 114
2020 Procurement 60 31 9 0 0 0 0 91 0 13
2020 Real property 58 28 7 7 0 0 0 86 7 14
2020 Information management 55 28 7 2 6 0 2 84 8 56
2020 Information technology 55 28 6 7 2 2 1 86 9 107
2020 Data sciences 65 20 7 7 0 0 0 86 7 14
2020 Policy 55 24 10 9 2 0 0 79 11 113
2020 Project management 56 27 5 0 12 0 0 83 12 23
2020 Other services to the public 55 33 0 8 0 0 4 92 8 15
2020 None of the above 41 27 13 8 10 0 0 69 18 85
2019 Client contact centre 50 34 4 6 6 0 0 84 12 20
2019 Federal regulators 57 24 13 0 0 0 6 86 0 16
2019 Communications or public affairs 52 31 8 5 0 2 2 86 5 58
2019 Access to information and privacy 40 29 11 9 4 0 7 74 14 20
2019 Security 64 32 0 4 0 0 0 96 4 27
2019 Library services 38 28 8 8 18 0 0 66 26 23
2019 Legal services 38 33 12 9 6 2 1 73 15 1517
2019 Administration and operations 48 31 8 5 6 2 0 81 11 233
2019 Human resources 57 28 6 6 2 0 0 85 8 129
2019 Financial management 52 38 6 3 2 0 0 90 4 108
2019 Procurement 34 54 0 0 12 0 0 88 12 15
2019 Information management 39 40 7 7 5 0 2 81 13 60
2019 Information technology 51 36 6 4 3 0 0 88 6 77
2019 Internal audit 52 30 0 0 18 0 0 82 18 11
2019 Policy 46 32 14 2 4 0 1 79 7 87
2019 Project management 27 69 0 0 4 0 0 96 4 21
2019 Other services to the public 72 7 0 21 0 0 0 79 21 13
2019 None of the above 41 24 11 13 7 1 3 68 21 85
2018 Client contact centre 43 43 9 0 0 5 0 91 0 22
2018 Federal regulators 45 37 6 13 0 0 0 81 13 16
2018 Communications or public affairs 38 39 2 10 10 0 0 77 21 48
2018 Access to information and privacy 56 15 7 15 7 0 0 71 22 13
2018 Security 58 34 4 0 0 0 4 96 0 26
2018 Library services 43 51 0 6 0 0 0 94 6 18
2018 Legal services 37 34 12 10 6 1 1 71 16 1610
2018 Administration and operations 53 24 9 8 4 1 1 79 12 199
2018 Human resources 42 41 7 6 3 1 0 84 9 114
2018 Financial management 50 28 12 6 3 0 0 79 9 111
2018 Information management 55 33 3 3 3 2 0 90 7 60
2018 Information technology 41 40 13 1 2 0 1 83 4 70
2018 Evaluation 36 8 22 17 8 0 8 49 28 11
2018 Data sciences 29 40 23 0 8 0 0 69 8 13
2018 Policy 45 27 12 9 5 2 1 73 14 69
2018 Project management 55 25 5 11 0 0 5 84 11 20
2018 None of the above 33 32 13 11 12 0 0 64 23 76

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 63 25 6 3 3 0 0 89 5 35
2022 Federal regulators 77 13 5 5 0 0 0 90 5 15
2022 Communications or public affairs 50 32 7 5 5 0 0 82 11 50
2022 Access to information and privacy 40 35 8 8 8 0 0 76 16 10
2022 Security 56 22 19 0 4 0 0 77 4 25
2022 Library services 68 20 12 0 0 0 0 88 0 15
2022 Legal services 54 27 10 5 3 0 0 81 9 1915
2022 Administration and operations 59 28 8 4 2 0 0 87 6 245
2022 Human resources 56 26 8 5 4 0 0 82 10 140
2022 Financial management 64 22 11 1 1 0 0 87 2 95
2022 Procurement 63 19 0 18 0 0 0 82 18 15
2022 Real property 67 19 14 0 0 0 0 86 0 10
2022 Information management 59 23 13 3 2 0 0 82 5 55
2022 Information technology 63 25 2 4 4 0 0 89 9 85
2022 Data sciences 82 5 7 0 6 0 0 87 6 15
2022 Policy 64 20 9 6 1 0 0 84 7 100
2022 Project management 72 14 11 2 0 0 0 86 2 40
2022 Other services to the public 85 8 0 0 7 0 0 93 7 15
2022 None of the above 51 25 10 8 3 2 0 78 11 95
2020 Client contact centre 39 38 5 6 5 0 6 82 12 18
2020 Federal regulators 55 39 6 0 0 0 0 94 0 18
2020 Communications or public affairs 53 38 5 2 2 0 0 91 3 59
2020 Access to information and privacy 56 26 6 0 13 0 0 82 13 16
2020 Security 54 24 18 4 0 0 0 78 4 24
2020 Library services 58 22 0 12 8 0 0 80 20 24
2020 Legal services 54 26 9 6 4 0 0 81 10 1822
2020 Administration and operations 63 22 7 4 3 1 1 86 7 240
2020 Human resources 64 19 7 6 4 0 1 83 10 136
2020 Financial management 64 22 7 3 3 1 0 87 6 114
2020 Procurement 74 16 9 0 0 0 0 91 0 13
2020 Real property 65 28 7 0 0 0 0 93 0 14
2020 Information management 57 25 0 10 6 0 2 84 16 56
2020 Information technology 61 28 7 3 0 0 1 91 3 107
2020 Data sciences 65 29 6 0 0 0 0 94 0 14
2020 Policy 58 29 6 5 2 0 0 87 7 112
2020 Project management 83 0 0 5 12 0 0 83 17 23
2020 Other services to the public 72 10 14 0 0 0 4 86 0 16
2020 None of the above 58 20 8 10 5 0 0 77 15 85
2019 Client contact centre 53 19 12 10 6 0 0 72 16 20
2019 Federal regulators 53 33 14 0 0 0 0 86 0 15
2019 Communications or public affairs 57 29 7 7 0 0 0 87 7 58
2019 Access to information and privacy 47 40 4 9 0 0 0 87 9 20
2019 Security 62 24 11 0 3 0 0 86 3 28
2019 Library services 33 34 12 18 4 0 0 66 22 23
2019 Legal services 45 33 10 7 5 1 0 78 12 1531
2019 Administration and operations 60 21 7 6 4 0 0 82 11 234
2019 Human resources 58 25 10 4 3 0 0 83 6 129
2019 Financial management 59 31 5 3 2 0 0 90 4 108
2019 Procurement 58 7 13 16 7 0 0 64 22 14
2019 Information management 51 23 14 5 5 0 2 76 10 60
2019 Information technology 60 28 8 0 4 0 0 89 4 77
2019 Internal audit 62 20 0 10 8 0 0 82 18 11
2019 Policy 45 28 14 6 3 2 1 76 10 86
2019 Project management 53 34 9 0 4 0 0 87 4 21
2019 Other services to the public 72 14 0 14 0 0 0 86 14 13
2019 None of the above 39 24 11 13 9 1 3 66 23 84
2018 Client contact centre 53 19 20 8 0 0 0 72 8 22
2018 Federal regulators 51 29 19 0 0 0 0 81 0 16
2018 Communications or public affairs 44 29 9 10 8 0 0 72 18 49
2018 Access to information and privacy 63 22 7 7 0 0 0 85 7 13
2018 Security 61 35 4 0 0 0 0 96 0 26
2018 Library services 41 39 10 5 5 0 0 80 10 20
2018 Legal services 42 31 11 10 6 0 0 73 16 1616
2018 Administration and operations 58 20 14 6 2 0 1 79 8 199
2018 Human resources 48 34 10 4 4 0 1 82 8 114
2018 Financial management 55 30 6 4 4 1 0 86 8 112
2018 Information management 58 24 3 6 7 2 0 83 14 60
2018 Information technology 52 26 15 1 3 2 0 80 5 70
2018 Evaluation 58 0 25 0 8 0 8 63 9 11
2018 Data sciences 15 45 8 17 15 0 0 60 32 13
2018 Policy 50 21 7 11 10 0 0 72 21 69
2018 Project management 55 30 5 6 0 0 5 89 6 20
2018 None of the above 40 26 5 12 16 0 0 66 29 76

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 34 22 0 0 10 0 75 0 35
2022 Federal regulators 66 0 10 6 0 18 0 80 7 15
2022 Communications or public affairs 30 37 8 12 7 5 0 71 20 50
2022 Access to information and privacy 47 31 0 0 0 23 0 100 0 10
2022 Security 30 27 34 9 0 0 0 58 9 25
2022 Library services 50 24 5 0 5 16 0 88 6 15
2022 Legal services 44 28 12 5 3 8 0 79 9 1915
2022 Administration and operations 48 32 8 4 3 4 0 84 7 245
2022 Human resources 36 30 15 6 4 7 1 72 11 140
2022 Financial management 46 25 15 2 0 11 1 81 2 95
2022 Procurement 27 28 11 18 5 11 0 62 26 15
2022 Real property 23 32 21 8 17 0 0 55 25 10
2022 Information management 44 20 9 5 4 17 0 78 11 55
2022 Information technology 45 24 9 8 5 7 2 75 14 85
2022 Data sciences 22 23 32 6 0 17 0 54 7 15
2022 Policy 41 38 6 8 2 6 0 83 10 100
2022 Project management 58 20 14 0 0 8 0 85 0 40
2022 Other services to the public 60 20 0 0 15 6 0 84 16 15
2022 None of the above 39 22 9 5 8 18 0 74 15 95
2020 Client contact centre 39 45 10 0 0 5 0 89 0 18
2020 Federal regulators 61 17 11 0 0 11 0 87 0 18
2020 Communications or public affairs 36 36 17 0 3 7 0 78 4 59
2020 Access to information and privacy 48 19 0 0 13 19 0 84 16 16
2020 Security 46 36 9 8 0 0 0 82 8 24
2020 Library services 38 25 12 0 0 21 4 83 0 24
2020 Legal services 42 28 12 6 3 9 0 78 9 1826
2020 Administration and operations 52 33 7 3 2 3 0 88 5 240
2020 Human resources 40 36 9 7 2 6 0 82 9 137
2020 Financial management 46 30 10 3 3 8 0 82 7 113
2020 Procurement 42 16 24 0 0 18 0 71 0 12
2020 Real property 44 27 15 14 0 0 0 70 14 14
2020 Information management 52 25 6 6 0 10 2 87 7 56
2020 Information technology 49 23 16 1 1 10 0 80 2 107
2020 Data sciences 58 13 7 7 0 14 0 83 8 14
2020 Policy 48 37 7 4 2 3 0 88 6 111
2020 Project management 74 18 0 4 0 4 0 96 4 23
2020 Other services to the public 57 10 6 14 0 12 0 77 16 16
2020 None of the above 36 24 13 9 6 10 3 68 17 86
2019 Client contact centre 37 42 8 4 6 4 0 82 10 20
2019 Federal regulators 37 37 0 0 0 26 0 100 0 16
2019 Communications or public affairs 30 38 10 13 7 2 0 70 20 58
2019 Access to information and privacy 39 24 9 19 9 0 0 64 28 20
2019 Security 32 58 7 0 0 3 0 93 0 28
2019 Library services 40 39 4 9 4 4 0 83 13 23
2019 Legal services 31 30 16 9 5 9 0 67 16 1525
2019 Administration and operations 43 32 12 6 3 4 1 78 10 233
2019 Human resources 30 36 16 9 2 6 0 70 12 130
2019 Financial management 33 39 13 5 3 7 0 78 8 107
2019 Procurement 28 25 15 12 6 14 0 61 21 15
2019 Information management 28 37 12 7 6 11 0 73 14 60
2019 Information technology 40 30 11 1 4 14 0 81 6 77
2019 Internal audit 62 30 0 0 8 0 0 92 8 11
2019 Policy 39 36 7 8 3 8 0 81 12 88
2019 Project management 36 47 9 0 0 9 0 90 0 21
2019 Other services to the public 58 25 7 0 0 10 0 92 0 13
2019 None of the above 31 30 16 8 8 5 3 66 17 85
2018 Client contact centre 25 34 18 4 0 18 0 72 5 23
2018 Federal regulators 18 44 26 0 6 6 0 66 6 16
2018 Communications or public affairs 28 22 12 17 13 8 0 55 32 48
2018 Access to information and privacy 33 22 30 15 0 0 0 55 15 13
2018 Security 26 46 15 4 0 8 0 79 4 26
2018 Library services 22 39 10 0 0 29 0 86 0 20
2018 Legal services 30 30 16 9 6 9 0 65 16 1625
2018 Administration and operations 38 35 11 4 4 7 2 79 9 200
2018 Human resources 20 36 23 9 5 7 0 60 15 113
2018 Financial management 31 37 18 4 4 6 0 72 9 114
2018 Information management 33 27 22 5 0 11 2 69 5 60
2018 Information technology 30 26 16 7 7 13 0 64 17 70
2018 Evaluation 39 15 22 16 0 8 0 59 17 11
2018 Data sciences 23 30 17 8 15 8 0 57 25 13
2018 Policy 37 33 11 4 4 10 0 78 10 69
2018 Project management 31 39 20 5 0 5 0 74 5 20
2018 None of the above 21 30 19 16 6 8 0 56 24 76

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 34 11 9 6 0 0 74 15 35
2022 Federal regulators 70 8 16 6 0 0 0 77 6 15
2022 Communications or public affairs 35 29 12 11 13 0 0 64 24 50
2022 Access to information and privacy 37 48 0 0 0 15 0 100 0 10
2022 Security 29 36 22 8 5 0 0 65 13 25
2022 Library services 53 28 5 5 5 5 0 85 10 15
2022 Legal services 36 32 14 10 6 3 0 70 16 1915
2022 Administration and operations 46 33 11 6 4 1 0 79 10 245
2022 Human resources 30 31 17 8 6 6 1 66 16 140
2022 Financial management 40 41 13 2 0 3 0 84 2 95
2022 Procurement 27 37 12 13 10 0 0 64 24 15
2022 Real property 15 32 19 17 17 0 0 47 34 10
2022 Information management 30 33 13 9 6 8 0 69 17 55
2022 Information technology 30 33 13 14 7 2 0 64 22 85
2022 Data sciences 22 28 12 13 19 6 0 53 34 15
2022 Policy 37 41 6 8 5 3 0 80 13 100
2022 Project management 56 24 14 5 0 2 0 81 5 40
2022 Other services to the public 53 16 17 0 15 0 0 69 15 15
2022 None of the above 37 31 10 8 9 5 0 72 18 95
2020 Client contact centre 29 60 11 0 0 0 0 89 0 18
2020 Federal regulators 38 51 6 0 6 0 0 89 6 18
2020 Communications or public affairs 38 40 14 3 3 2 0 79 7 59
2020 Access to information and privacy 42 19 6 7 13 13 0 70 22 16
2020 Security 45 34 11 9 0 0 0 80 9 24
2020 Library services 28 43 21 8 0 0 0 71 8 24
2020 Legal services 35 33 14 11 5 3 0 70 16 1818
2020 Administration and operations 51 36 7 2 3 1 0 88 5 241
2020 Human resources 38 32 20 8 2 1 0 71 9 136
2020 Financial management 48 29 13 3 5 2 0 79 8 113
2020 Procurement 52 0 30 18 0 0 0 52 18 13
2020 Real property 30 48 14 8 0 0 0 77 8 14
2020 Information management 46 32 9 7 2 2 2 81 10 56
2020 Information technology 38 37 16 7 0 2 0 77 7 107
2020 Data sciences 58 20 0 7 7 7 0 84 16 14
2020 Policy 39 43 9 6 3 1 0 83 8 113
2020 Project management 74 13 4 4 4 0 0 88 8 23
2020 Other services to the public 53 23 18 0 6 0 0 76 6 16
2020 None of the above 33 26 11 14 12 2 1 61 27 85
2019 Client contact centre 27 34 22 4 14 0 0 61 17 20
2019 Federal regulators 40 40 20 0 0 0 0 80 0 15
2019 Communications or public affairs 25 39 18 11 7 0 0 64 18 58
2019 Access to information and privacy 41 19 15 16 9 0 0 60 25 19
2019 Security 29 43 24 3 0 0 0 72 3 28
2019 Library services 36 39 4 12 9 0 0 75 21 23
2019 Legal services 24 31 18 15 9 2 0 57 25 1527
2019 Administration and operations 40 32 13 8 4 3 0 75 12 234
2019 Human resources 24 38 21 12 4 2 0 62 16 130
2019 Financial management 32 45 16 4 3 0 0 77 7 105
2019 Procurement 28 24 15 20 12 0 0 52 33 15
2019 Information management 34 26 17 11 6 6 0 64 18 60
2019 Information technology 42 22 16 5 5 10 0 71 11 76
2019 Internal audit 62 20 0 0 8 10 0 91 9 11
2019 Policy 28 48 6 11 3 5 0 80 14 87
2019 Project management 33 42 21 5 0 0 0 75 5 20
2019 Other services to the public 60 33 7 0 0 0 0 93 0 13
2019 None of the above 32 29 9 14 12 2 1 63 27 85
2018 Client contact centre 26 27 27 12 5 4 0 55 17 23
2018 Federal regulators 6 56 26 6 6 0 0 62 12 16
2018 Communications or public affairs 28 24 10 23 13 2 0 53 36 48
2018 Access to information and privacy 33 22 7 15 22 0 0 56 37 13
2018 Security 34 38 12 4 4 8 0 79 8 26
2018 Library services 27 39 19 9 5 0 0 66 15 20
2018 Legal services 23 31 18 15 11 3 0 55 26 1621
2018 Administration and operations 37 35 14 7 4 3 1 74 11 199
2018 Human resources 16 38 20 12 11 3 0 56 24 113
2018 Financial management 26 42 20 5 5 2 0 69 10 114
2018 Information management 30 30 27 10 0 3 0 62 10 60
2018 Information technology 23 36 20 4 10 6 0 63 15 70
2018 Evaluation 22 62 0 16 0 0 0 84 16 11
2018 Data sciences 15 37 17 8 15 8 0 57 25 13
2018 Policy 29 42 14 5 6 5 0 74 11 68
2018 Project management 42 38 15 5 0 0 0 80 5 20
2018 None of the above 21 27 13 22 17 0 0 49 38 76

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 24 38 24 6 3 6 0 65 10 35
2022 Federal regulators 54 23 5 12 0 5 0 81 13 15
2022 Communications or public affairs 18 40 13 12 11 6 0 62 25 50
2022 Access to information and privacy 14 54 9 8 0 15 0 80 9 10
2022 Security 21 38 21 15 5 0 0 59 20 25
2022 Library services 45 30 10 5 5 5 0 79 10 15
2022 Legal services 25 32 17 13 7 7 0 61 21 1915
2022 Administration and operations 34 34 13 11 4 3 0 71 16 245
2022 Human resources 21 27 16 21 7 7 1 52 30 140
2022 Financial management 31 42 17 4 1 6 0 77 5 95
2022 Procurement 23 29 16 8 10 14 0 60 22 15
2022 Real property 15 7 26 32 19 0 0 22 51 10
2022 Information management 26 35 7 12 8 12 0 69 23 55
2022 Information technology 22 33 13 15 10 6 0 59 27 85
2022 Data sciences 12 26 19 30 0 12 0 44 34 15
2022 Policy 29 34 11 12 6 7 0 69 19 100
2022 Project management 37 22 22 10 0 8 0 65 11 40
2022 Other services to the public 46 34 0 0 15 6 0 84 16 15
2022 None of the above 27 26 12 15 10 9 1 59 27 95
2020 Client contact centre 24 50 27 0 0 0 0 73 0 18
2020 Federal regulators 27 39 22 0 0 11 0 75 0 18
2020 Communications or public affairs 23 41 17 7 3 9 0 70 11 59
2020 Access to information and privacy 18 32 13 7 13 18 0 61 24 16
2020 Security 33 29 20 14 4 0 0 62 18 24
2020 Library services 12 59 8 0 12 8 0 77 14 24
2020 Legal services 25 33 19 11 5 6 0 62 18 1817
2020 Administration and operations 39 37 10 7 3 4 0 80 10 240
2020 Human resources 25 32 25 13 1 4 0 59 15 137
2020 Financial management 36 35 14 3 6 6 0 75 10 114
2020 Procurement 15 45 15 7 0 18 0 73 9 13
2020 Real property 37 27 21 7 0 8 0 69 8 14
2020 Information management 35 44 9 5 5 0 2 80 11 56
2020 Information technology 29 31 27 9 0 5 0 63 9 106
2020 Data sciences 43 29 0 6 14 7 0 78 22 14
2020 Policy 24 42 10 14 5 4 0 69 20 111
2020 Project management 55 32 0 0 9 4 0 91 9 23
2020 Other services to the public 39 17 17 20 0 7 0 61 21 16
2020 None of the above 26 25 15 16 9 8 1 56 27 86
2019 Client contact centre 22 40 11 17 10 0 0 62 27 20
2019 Federal regulators 31 38 18 6 0 6 0 74 7 16
2019 Communications or public affairs 11 37 22 18 7 5 0 51 26 58
2019 Access to information and privacy 21 27 23 15 13 0 0 48 29 20
2019 Security 18 37 21 14 3 7 0 59 19 28
2019 Library services 25 24 9 19 14 10 0 55 36 22
2019 Legal services 17 29 21 16 9 7 0 50 28 1519
2019 Administration and operations 30 35 14 10 5 5 0 69 17 234
2019 Human resources 14 33 26 20 5 2 0 48 26 126
2019 Financial management 27 41 22 5 4 2 0 69 9 105
2019 Procurement 16 27 25 12 20 0 0 42 33 15
2019 Information management 23 27 16 12 14 7 0 55 28 60
2019 Information technology 21 30 22 2 10 15 0 59 14 77
2019 Internal audit 52 30 0 0 8 10 0 91 9 11
2019 Policy 22 40 14 16 3 6 0 65 20 88
2019 Project management 29 38 24 9 0 0 0 67 9 21
2019 Other services to the public 49 45 7 0 0 0 0 93 0 13
2019 None of the above 17 33 15 15 12 5 3 55 29 86
2018 Client contact centre 26 27 27 8 5 9 0 57 13 23
2018 Federal regulators 6 31 32 19 6 6 0 39 27 16
2018 Communications or public affairs 11 31 17 24 13 4 0 45 38 48
2018 Access to information and privacy 25 15 15 30 7 9 0 43 41 13
2018 Security 19 50 12 4 4 12 0 78 9 26
2018 Library services 10 32 24 9 5 19 0 52 18 20
2018 Legal services 15 27 21 19 11 7 0 45 32 1620
2018 Administration and operations 25 37 20 7 4 6 1 66 12 199
2018 Human resources 7 33 24 15 12 9 0 44 30 113
2018 Financial management 21 33 29 9 4 3 0 55 14 113
2018 Information management 17 44 17 9 6 8 0 65 16 60
2018 Information technology 16 28 30 6 10 10 0 50 17 70
2018 Evaluation 13 46 24 8 0 8 0 64 9 11
2018 Data sciences 15 23 25 8 15 14 0 44 27 13
2018 Policy 17 35 20 12 11 4 0 54 25 68
2018 Project management 27 35 18 10 0 10 0 69 11 20
2018 None of the above 13 34 9 19 21 4 0 49 42 75

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 26 37 16 5 3 13 0 73 9 35
2022 Federal regulators 65 13 5 12 0 5 0 81 13 15
2022 Communications or public affairs 26 42 7 12 13 0 0 68 25 50
2022 Access to information and privacy 19 58 8 8 0 7 0 83 8 10
2022 Security 31 26 12 19 13 0 0 56 32 25
2022 Library services 45 22 12 10 5 5 0 71 16 15
2022 Legal services 26 35 15 14 7 3 0 62 22 1915
2022 Administration and operations 34 36 8 14 5 2 1 72 20 245
2022 Human resources 26 32 10 17 13 2 0 60 30 140
2022 Financial management 35 46 9 5 2 3 0 83 7 95
2022 Procurement 12 49 6 23 10 0 0 61 34 15
2022 Real property 15 15 23 19 17 11 0 33 41 10
2022 Information management 26 37 11 13 5 8 0 68 19 55
2022 Information technology 27 29 19 10 13 2 0 57 23 85
2022 Data sciences 21 17 38 18 6 0 0 38 24 15
2022 Policy 28 36 11 17 5 4 0 66 22 100
2022 Project management 45 25 19 7 4 0 0 69 12 40
2022 Other services to the public 25 51 9 0 15 0 0 76 15 15
2022 None of the above 30 36 12 8 12 3 0 67 20 95
2020 Client contact centre 35 44 16 0 0 5 0 83 0 18
2020 Federal regulators 27 39 34 0 0 0 0 66 0 18
2020 Communications or public affairs 29 49 12 5 3 2 0 79 9 59
2020 Access to information and privacy 25 25 26 0 13 11 0 56 14 16
2020 Security 33 22 28 9 8 0 0 55 18 24
2020 Library services 8 46 29 4 4 8 0 59 9 24
2020 Legal services 27 37 15 13 5 2 0 66 19 1823
2020 Administration and operations 36 39 11 8 4 2 0 77 12 240
2020 Human resources 31 33 17 16 3 1 0 64 19 137
2020 Financial management 35 41 11 6 3 4 0 80 9 114
2020 Procurement 31 37 24 0 7 0 0 69 7 13
2020 Real property 23 49 13 7 0 8 0 79 8 14
2020 Information management 32 44 8 10 3 0 2 78 14 56
2020 Information technology 30 40 12 13 4 1 0 70 17 106
2020 Data sciences 22 44 6 14 7 7 0 70 23 14
2020 Policy 27 39 16 12 3 3 0 68 15 113
2020 Project management 52 31 5 4 4 4 0 87 9 23
2020 Other services to the public 39 31 6 18 0 7 0 74 19 16
2020 None of the above 30 34 14 14 8 0 0 64 23 86
2019 Client contact centre 33 40 11 10 6 0 0 74 16 20
2019 Federal regulators 13 37 37 0 13 0 0 50 13 16
2019 Communications or public affairs 13 38 26 18 3 2 0 52 22 58
2019 Access to information and privacy 28 31 10 18 13 0 0 59 31 20
2019 Security 21 33 28 14 3 0 0 54 18 28
2019 Library services 25 20 12 29 10 4 0 47 40 23
2019 Legal services 15 31 19 20 11 3 0 48 32 1529
2019 Administration and operations 30 34 15 12 6 3 0 66 18 234
2019 Human resources 16 36 14 22 11 1 0 52 34 130
2019 Financial management 23 44 14 11 6 2 0 68 17 106
2019 Procurement 25 12 33 12 18 0 0 37 30 15
2019 Information management 23 35 15 9 14 5 0 61 24 60
2019 Information technology 24 34 21 6 8 6 0 63 15 77
2019 Internal audit 52 30 0 0 8 10 0 91 9 11
2019 Policy 19 39 20 13 8 1 0 59 21 88
2019 Project management 9 54 24 4 0 9 0 69 5 21
2019 Other services to the public 30 30 7 23 0 10 0 67 25 13
2019 None of the above 17 30 17 16 16 1 3 49 33 85
2018 Client contact centre 26 39 23 9 0 4 0 67 9 23
2018 Federal regulators 6 44 25 19 6 0 0 50 25 16
2018 Communications or public affairs 14 25 13 28 17 4 0 40 47 48
2018 Access to information and privacy 17 38 7 22 15 0 0 56 37 13
2018 Security 23 46 16 4 4 8 0 74 8 26
2018 Library services 10 10 37 34 5 5 0 21 40 20
2018 Legal services 13 30 19 21 13 4 0 44 36 1620
2018 Administration and operations 23 39 18 12 5 3 1 64 17 200
2018 Human resources 14 25 17 18 20 7 0 41 41 114
2018 Financial management 15 40 22 16 5 2 0 56 21 114
2018 Information management 20 37 24 15 1 3 0 59 16 60
2018 Information technology 19 41 18 12 7 3 0 61 20 70
2018 Evaluation 13 46 24 17 0 0 0 59 17 11
2018 Data sciences 15 29 33 8 15 0 0 45 23 13
2018 Policy 17 34 23 19 3 3 0 53 23 69
2018 Project management 18 53 29 0 0 0 0 71 0 20
2018 None of the above 17 27 16 18 19 3 0 46 38 76
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 29 44 15 6 6 0 0 73 12 35
2022 Federal regulators 59 25 10 6 0 0 0 84 6 15
2022 Communications or public affairs 42 28 13 2 15 0 0 70 17 50
2022 Access to information and privacy 55 21 0 24 0 0 0 76 24 10
2022 Security 38 30 7 21 4 0 0 68 25 25
2022 Library services 42 43 11 5 0 0 0 85 5 15
2022 Legal services 32 38 12 11 7 0 0 70 18 1915
2022 Administration and operations 44 30 11 9 5 0 0 74 15 245
2022 Human resources 42 34 11 10 3 0 0 75 14 140
2022 Financial management 44 32 15 7 2 0 0 76 9 95
2022 Procurement 21 51 23 5 0 0 0 72 5 15
2022 Real property 31 31 17 21 0 0 0 62 21 10
2022 Information management 34 48 9 5 4 0 0 82 8 55
2022 Information technology 36 40 13 3 8 0 0 76 11 85
2022 Data sciences 34 42 0 18 6 0 0 76 24 15
2022 Policy 48 37 4 9 2 0 0 85 11 100
2022 Project management 38 39 14 5 4 0 0 76 9 40
2022 Other services to the public 27 39 17 9 7 0 0 67 16 15
2022 None of the above 45 25 6 15 10 0 0 70 25 95
2020 Client contact centre 12 55 12 21 0 0 0 67 21 17
2020 Federal regulators 21 39 17 17 6 0 0 61 22 18
2020 Communications or public affairs 42 31 15 9 3 0 0 73 12 59
2020 Access to information and privacy 30 39 6 6 19 0 0 68 25 16
2020 Security 29 49 4 5 13 0 0 78 18 24
2020 Library services 28 33 16 18 4 0 0 61 22 24
2020 Legal services 30 40 12 12 6 0 0 71 18 1818
2020 Administration and operations 38 40 9 10 3 0 0 78 13 239
2020 Human resources 43 36 8 10 2 0 0 80 13 136
2020 Financial management 44 32 15 6 3 0 0 76 9 114
2020 Procurement 24 45 17 15 0 0 0 69 15 13
2020 Real property 64 14 0 22 0 0 0 78 22 14
2020 Information management 41 35 12 6 6 0 0 75 12 55
2020 Information technology 29 45 13 9 3 1 0 74 12 107
2020 Data sciences 58 42 0 0 0 0 0 100 0 14
2020 Policy 42 44 7 5 2 0 0 86 7 112
2020 Project management 65 17 0 9 8 0 0 83 17 23
2020 Other services to the public 59 13 17 7 0 0 4 75 8 16
2020 None of the above 33 31 11 13 12 0 0 64 24 85
2019 Client contact centre 35 46 9 4 6 0 0 81 10 20
2019 Federal regulators 31 31 19 13 0 6 0 65 14 16
2019 Communications or public affairs 32 42 12 11 3 0 0 74 15 58
2019 Access to information and privacy 24 48 15 4 9 0 0 71 13 20
2019 Security 40 32 14 3 7 0 3 74 11 28
2019 Library services 32 34 8 21 4 0 0 67 25 23
2019 Legal services 22 39 12 15 11 0 0 61 26 1523
2019 Administration and operations 36 38 9 11 6 0 0 75 17 233
2019 Human resources 33 43 12 7 5 0 0 77 11 130
2019 Financial management 34 44 15 4 2 0 1 79 6 107
2019 Procurement 23 40 24 0 12 0 0 64 12 15
2019 Information management 33 38 11 12 7 0 0 71 19 60
2019 Information technology 34 37 13 9 8 0 0 71 17 75
2019 Internal audit 52 20 10 10 8 0 0 72 18 11
2019 Policy 42 28 11 8 10 0 0 70 18 86
2019 Project management 43 33 14 6 4 0 0 76 10 21
2019 Other services to the public 51 35 14 0 0 0 0 86 0 13
2019 None of the above 33 30 15 11 10 0 1 64 21 85
2018 Client contact centre 22 38 22 10 8 0 0 60 17 23
2018 Federal regulators 7 53 27 13 0 0 0 60 13 15
2018 Communications or public affairs 26 27 14 29 4 0 0 53 33 49
2018 Access to information and privacy 32 39 0 15 15 0 0 71 29 13
2018 Security 40 32 16 12 0 0 0 71 12 25
2018 Library services 22 44 25 5 5 0 0 65 10 20
2018 Legal services 21 34 14 18 12 0 0 55 30 1620
2018 Administration and operations 39 30 13 11 7 0 1 70 17 199
2018 Human resources 36 40 8 8 8 0 0 76 16 114
2018 Financial management 32 39 17 9 3 1 0 71 12 113
2018 Information management 39 33 8 7 13 0 0 72 20 60
2018 Information technology 32 33 22 9 3 0 0 66 12 70
2018 Evaluation 24 26 24 8 8 0 8 55 18 11
2018 Data sciences 15 40 30 8 8 0 0 55 15 13
2018 Policy 38 37 9 7 8 0 0 76 15 68
2018 Project management 55 25 0 9 10 0 0 80 20 20
2018 None of the above 33 25 13 11 18 0 0 58 29 76

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 46 11 3 0 0 0 85 3 35
2022 Federal regulators 60 40 0 0 0 0 0 100 0 15
2022 Communications or public affairs 29 49 7 4 11 0 0 78 15 50
2022 Access to information and privacy 39 29 8 16 8 0 0 68 24 10
2022 Security 29 27 19 13 13 0 0 56 26 25
2022 Library services 38 35 22 5 0 0 0 73 5 15
2022 Legal services 37 47 8 6 2 0 0 85 8 1915
2022 Administration and operations 42 44 6 6 2 0 0 86 8 245
2022 Human resources 43 40 5 9 3 0 1 83 12 140
2022 Financial management 47 42 4 6 1 0 0 88 7 95
2022 Procurement 32 33 24 11 0 0 0 65 11 15
2022 Real property 39 21 21 19 0 0 0 60 19 10
2022 Information management 39 54 4 3 0 0 0 93 3 55
2022 Information technology 38 48 3 8 4 0 0 85 12 85
2022 Data sciences 28 66 0 6 0 0 0 94 6 15
2022 Policy 37 46 5 9 3 0 0 83 11 100
2022 Project management 42 44 9 5 0 0 0 86 5 40
2022 Other services to the public 62 24 0 0 15 0 0 85 15 15
2022 None of the above 37 39 10 9 4 0 0 77 13 95
2020 Client contact centre 34 55 11 0 0 0 0 89 0 18
2020 Federal regulators 55 17 11 17 0 0 0 72 17 18
2020 Communications or public affairs 27 44 16 14 0 0 0 71 14 59
2020 Access to information and privacy 32 29 13 7 19 0 0 61 26 16
2020 Security 37 41 0 22 0 0 0 78 22 24
2020 Library services 38 35 19 9 0 0 0 73 9 23
2020 Legal services 34 44 12 8 2 0 0 79 10 1814
2020 Administration and operations 41 45 8 4 1 0 0 86 6 238
2020 Human resources 45 35 13 4 1 0 1 81 6 135
2020 Financial management 43 41 6 7 3 0 0 84 10 113
2020 Procurement 24 43 15 18 0 0 0 67 18 13
2020 Real property 49 42 0 8 0 0 0 92 8 14
2020 Information management 39 38 17 3 2 0 0 78 6 55
2020 Information technology 28 50 12 7 2 2 0 79 9 107
2020 Data sciences 43 49 0 7 0 0 0 93 7 14
2020 Policy 37 42 8 9 4 0 0 79 13 112
2020 Project management 70 22 0 4 4 0 0 92 8 23
2020 Other services to the public 37 52 4 7 0 0 0 88 7 16
2020 None of the above 38 40 9 8 5 0 0 78 13 86
2019 Client contact centre 26 64 4 0 6 0 0 90 6 20
2019 Federal regulators 31 63 6 0 0 0 0 94 0 16
2019 Communications or public affairs 23 42 13 17 5 0 0 65 22 58
2019 Access to information and privacy 27 43 6 14 9 0 0 70 23 20
2019 Security 39 44 7 10 0 0 0 83 10 28
2019 Library services 27 41 8 20 4 0 0 68 24 23
2019 Legal services 28 45 13 11 3 0 0 73 14 1518
2019 Administration and operations 32 45 12 7 3 0 1 78 10 232
2019 Human resources 44 33 10 13 1 0 0 76 13 129
2019 Financial management 35 44 12 6 2 0 1 80 8 108
2019 Procurement 39 42 13 0 7 0 0 80 7 14
2019 Information management 29 42 14 14 1 0 0 71 15 60
2019 Information technology 36 45 10 4 5 0 0 81 9 75
2019 Internal audit 58 33 0 0 9 0 0 91 9 10
2019 Policy 33 43 9 10 5 0 0 75 15 86
2019 Project management 30 65 5 0 0 0 0 95 0 20
2019 Other services to the public 54 37 0 9 0 0 0 91 9 12
2019 None of the above 42 30 14 7 6 0 1 74 13 83
2018 Client contact centre 40 39 4 18 0 0 0 78 18 23
2018 Federal regulators 31 63 6 0 0 0 0 94 0 16
2018 Communications or public affairs 24 33 17 14 12 0 0 57 27 49
2018 Access to information and privacy 41 37 7 15 0 0 0 78 15 13
2018 Security 53 23 16 4 0 0 4 79 4 26
2018 Library services 18 33 39 10 0 0 0 51 10 20
2018 Legal services 28 44 15 10 4 0 0 71 14 1622
2018 Administration and operations 36 44 12 6 2 1 0 81 8 197
2018 Human resources 40 42 9 6 3 0 0 81 9 114
2018 Financial management 34 42 12 11 1 0 0 76 12 113
2018 Information management 42 34 10 8 6 0 0 77 13 60
2018 Information technology 33 50 7 6 3 1 0 84 9 70
2018 Evaluation 26 47 17 0 9 0 0 73 9 10
2018 Data sciences 31 45 8 8 9 0 0 75 17 13
2018 Policy 32 46 10 8 3 0 0 78 12 69
2018 Project management 59 32 9 0 0 0 0 91 0 20
2018 None of the above 27 43 16 9 4 0 0 70 13 76

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 41 6 4 3 0 0 88 6 35
2022 Federal regulators 65 19 11 5 0 0 0 84 5 15
2022 Communications or public affairs 38 40 13 5 4 0 0 79 9 50
2022 Access to information and privacy 47 29 8 8 8 0 0 76 16 10
2022 Security 43 26 16 8 8 0 0 68 16 25
2022 Library services 58 30 0 12 0 0 0 88 12 15
2022 Legal services 40 35 10 9 4 1 0 76 14 1915
2022 Administration and operations 50 33 9 5 3 0 0 84 8 245
2022 Human resources 43 37 8 6 6 0 0 80 12 140
2022 Financial management 50 29 16 4 1 0 0 79 5 95
2022 Procurement 27 35 23 15 0 0 0 62 15 15
2022 Real property 39 26 25 9 0 0 0 65 9 10
2022 Information management 57 31 7 2 0 2 0 90 2 55
2022 Information technology 46 36 7 4 6 0 0 82 11 85
2022 Data sciences 60 23 6 12 0 0 0 82 12 15
2022 Policy 51 31 11 6 1 0 0 82 7 100
2022 Project management 62 29 2 7 0 0 0 91 7 40
2022 Other services to the public 79 14 0 0 7 0 0 93 7 15
2022 None of the above 43 29 13 11 3 1 0 72 14 95
2020 Client contact centre 41 32 11 11 5 0 0 73 17 18
2020 Federal regulators 45 38 6 11 0 0 0 83 11 18
2020 Communications or public affairs 40 38 12 3 5 2 0 79 9 59
2020 Access to information and privacy 49 32 0 0 19 0 0 81 19 16
2020 Security 58 15 13 5 8 0 0 73 13 24
2020 Library services 37 38 8 8 8 0 0 75 16 24
2020 Legal services 41 34 11 9 5 0 0 75 14 1819
2020 Administration and operations 54 28 11 5 1 0 0 83 6 239
2020 Human resources 51 27 13 6 3 0 0 78 9 136
2020 Financial management 47 32 13 3 4 1 1 80 7 114
2020 Procurement 39 61 0 0 0 0 0 100 0 13
2020 Real property 51 41 0 8 0 0 0 92 8 14
2020 Information management 58 21 5 7 6 0 2 81 14 56
2020 Information technology 48 34 8 7 2 1 0 82 9 107
2020 Data sciences 65 22 13 0 0 0 0 87 0 14
2020 Policy 54 28 11 6 2 0 0 81 8 112
2020 Project management 61 18 5 5 12 0 0 78 17 23
2020 Other services to the public 41 31 24 0 0 0 4 75 0 16
2020 None of the above 48 25 7 9 10 0 0 74 19 85
2019 Client contact centre 45 36 14 0 6 0 0 80 6 20
2019 Federal regulators 63 26 5 6 0 0 0 89 6 16
2019 Communications or public affairs 44 32 8 11 3 2 0 76 15 58
2019 Access to information and privacy 40 20 15 13 4 0 7 65 19 20
2019 Security 64 25 11 0 0 0 0 89 0 27
2019 Library services 41 16 9 16 18 0 0 57 34 23
2019 Legal services 34 36 13 10 6 1 1 71 16 1531
2019 Administration and operations 48 26 13 8 5 0 0 74 13 234
2019 Human resources 49 32 11 3 5 0 0 81 8 130
2019 Financial management 49 36 7 5 3 0 0 85 8 108
2019 Procurement 28 39 18 8 6 0 0 67 14 15
2019 Information management 41 24 16 8 7 0 4 68 16 60
2019 Information technology 45 40 5 4 5 0 1 86 9 77
2019 Internal audit 42 30 0 20 8 0 0 72 28 11
2019 Policy 48 30 9 7 3 1 2 80 10 88
2019 Project management 37 59 0 0 4 0 0 96 4 21
2019 Other services to the public 61 24 8 7 0 0 0 85 7 12
2019 None of the above 34 29 12 12 9 1 4 66 21 85
2018 Client contact centre 44 33 20 3 0 0 0 77 3 22
2018 Federal regulators 41 39 7 13 0 0 0 80 13 15
2018 Communications or public affairs 34 40 6 8 8 0 4 77 17 49
2018 Access to information and privacy 40 31 0 22 0 7 0 76 24 13
2018 Security 53 27 12 4 0 0 4 83 4 26
2018 Library services 31 54 9 0 5 0 0 85 5 20
2018 Legal services 30 36 14 12 6 1 0 67 19 1618
2018 Administration and operations 48 27 14 5 4 0 1 76 10 199
2018 Human resources 47 35 8 5 6 0 0 81 10 114
2018 Financial management 42 41 7 7 4 0 0 83 11 112
2018 Information management 41 36 7 10 3 2 0 79 14 60
2018 Information technology 34 37 16 10 1 1 1 72 12 70
2018 Evaluation 36 17 30 8 0 0 8 58 9 11
2018 Data sciences 31 37 8 17 8 0 0 68 25 13
2018 Policy 38 40 6 8 8 0 0 78 16 69
2018 Project management 44 25 16 16 0 0 0 69 16 20
2018 None of the above 28 35 15 8 14 0 0 63 22 75

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 51 6 0 0 0 0 94 0 35
2022 Federal regulators 65 29 6 0 0 0 0 94 0 15
2022 Communications or public affairs 33 51 5 4 5 0 2 85 9 50
2022 Access to information and privacy 54 46 0 0 0 0 0 100 0 10
2022 Security 32 30 14 11 13 0 0 62 24 25
2022 Library services 26 56 13 5 0 0 0 82 5 15
2022 Legal services 39 44 6 8 3 0 0 82 11 1915
2022 Administration and operations 44 37 9 9 2 0 0 80 11 240
2022 Human resources 45 40 7 6 2 0 1 85 8 140
2022 Financial management 44 36 11 7 1 0 0 80 8 95
2022 Procurement 34 20 19 27 0 0 0 54 27 15
2022 Real property 39 61 0 0 0 0 0 100 0 10
2022 Information management 45 34 11 9 0 2 0 80 9 55
2022 Information technology 40 38 8 7 7 0 0 79 14 85
2022 Data sciences 58 31 12 0 0 0 0 88 0 15
2022 Policy 35 42 9 10 2 1 1 79 12 100
2022 Project management 47 44 2 2 4 0 0 92 6 40
2022 Other services to the public 71 7 15 7 0 0 0 78 7 15
2022 None of the above 38 39 8 11 3 0 1 78 14 95
2020 Client contact centre 41 42 0 17 0 0 0 83 17 18
2020 Federal regulators 39 44 11 0 6 0 0 83 6 18
2020 Communications or public affairs 36 34 17 5 3 0 3 73 9 59
2020 Access to information and privacy 32 19 24 6 19 0 0 51 25 16
2020 Security 30 40 30 0 0 0 0 70 0 24
2020 Library services 40 39 13 4 0 0 4 82 4 23
2020 Legal services 38 43 9 8 1 0 0 81 10 1805
2020 Administration and operations 51 35 8 6 0 0 0 86 6 238
2020 Human resources 45 41 4 8 1 0 1 87 9 137
2020 Financial management 47 39 8 3 3 0 1 86 5 111
2020 Procurement 48 21 15 7 9 0 0 69 17 13
2020 Real property 51 43 6 0 0 0 0 94 0 14
2020 Information management 51 25 13 9 0 2 0 77 10 56
2020 Information technology 34 40 14 9 2 0 0 75 11 107
2020 Data sciences 43 36 13 7 0 0 0 80 7 14
2020 Policy 47 36 6 10 2 0 0 83 12 113
2020 Project management 74 9 4 5 8 0 0 83 13 23
2020 Other services to the public 45 42 14 0 0 0 0 86 0 16
2020 None of the above 39 35 11 7 8 0 0 74 14 85
2019 Client contact centre 37 40 4 8 11 0 0 77 19 20
2019 Federal regulators 49 45 6 0 0 0 0 94 0 16
2019 Communications or public affairs 28 25 29 13 3 0 2 54 17 58
2019 Access to information and privacy 24 37 9 14 9 0 6 65 25 19
2019 Security 50 35 7 7 0 0 0 85 7 27
2019 Library services 20 35 12 21 13 0 0 54 34 23
2019 Legal services 29 46 9 12 3 0 0 76 15 1515
2019 Administration and operations 38 42 7 10 3 0 1 80 13 233
2019 Human resources 38 35 15 9 3 0 1 73 12 129
2019 Financial management 38 49 8 4 1 0 1 87 5 107
2019 Procurement 16 24 33 20 6 0 0 40 27 15
2019 Information management 35 38 9 13 5 0 0 73 18 60
2019 Information technology 36 40 12 4 8 0 0 76 11 77
2019 Internal audit 55 27 10 0 8 0 0 82 8 11
2019 Policy 38 42 8 9 3 0 0 80 12 87
2019 Project management 34 43 15 9 0 0 0 77 9 21
2019 Other services to the public 54 20 11 15 0 0 0 73 15 12
2019 None of the above 29 46 13 7 2 0 3 77 10 84
2018 Client contact centre 23 46 13 12 5 0 0 70 17 23
2018 Federal regulators 25 57 6 12 0 0 0 82 12 16
2018 Communications or public affairs 20 36 21 21 0 0 2 57 21 49
2018 Access to information and privacy 25 38 0 15 15 0 7 68 32 13
2018 Security 34 50 8 8 0 0 0 84 8 26
2018 Library services 26 34 9 30 0 0 0 61 30 20
2018 Legal services 26 50 8 11 4 0 0 76 15 1623
2018 Administration and operations 35 43 10 10 1 0 0 78 12 198
2018 Human resources 36 42 7 5 8 0 2 79 14 114
2018 Financial management 35 41 12 8 3 0 0 76 11 113
2018 Information management 37 38 6 16 3 0 0 75 19 60
2018 Information technology 26 48 8 14 3 0 0 75 17 70
2018 Evaluation 0 61 22 8 0 0 8 67 9 11
2018 Data sciences 15 78 0 6 0 0 0 94 6 13
2018 Policy 32 47 11 8 2 0 0 79 10 69
2018 Project management 45 30 10 5 10 0 0 75 15 20
2018 None of the above 27 45 11 12 5 0 0 72 18 76

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 37 8 4 6 0 0 82 10 35
2022 Federal regulators 84 6 5 5 0 0 0 90 5 15
2022 Communications or public affairs 58 19 10 4 5 2 2 80 9 50
2022 Access to information and privacy 62 14 0 16 0 8 0 83 17 10
2022 Security 65 16 8 7 4 0 0 81 11 25
2022 Library services 63 28 0 0 0 0 9 100 0 15
2022 Legal services 51 26 11 6 4 2 1 79 10 1915
2022 Administration and operations 53 28 9 4 3 2 1 84 7 245
2022 Human resources 55 26 9 4 5 1 1 83 9 140
2022 Financial management 58 22 10 5 3 1 1 82 8 95
2022 Procurement 40 33 22 0 0 5 0 77 0 15
2022 Real property 42 32 26 0 0 0 0 74 0 10
2022 Information management 54 20 12 7 0 6 0 80 7 55
2022 Information technology 56 24 5 8 5 2 0 82 13 85
2022 Data sciences 71 11 12 6 0 0 0 82 6 15
2022 Policy 64 17 9 7 2 1 1 82 9 100
2022 Project management 68 21 5 2 2 0 2 91 4 40
2022 Other services to the public 71 22 0 0 7 0 0 93 7 15
2022 None of the above 50 24 11 6 4 3 2 78 10 95
2020 Client contact centre 47 26 16 5 6 0 0 73 11 18
2020 Federal regulators 62 21 6 11 0 0 0 83 11 18
2020 Communications or public affairs 54 21 14 3 3 2 3 78 7 59
2020 Access to information and privacy 49 25 6 0 19 0 0 75 19 16
2020 Security 55 24 9 4 4 3 0 82 9 24
2020 Library services 49 18 20 4 8 0 0 67 12 24
2020 Legal services 49 26 11 6 5 2 0 78 11 1818
2020 Administration and operations 58 22 10 3 3 2 2 83 7 238
2020 Human resources 59 19 11 5 2 1 3 81 8 136
2020 Financial management 50 29 11 5 3 1 2 80 8 114
2020 Procurement 67 7 18 0 0 0 7 80 0 13
2020 Real property 44 34 15 0 0 7 0 83 0 14
2020 Information management 50 22 13 3 6 2 4 76 10 56
2020 Information technology 55 20 17 3 1 4 1 78 4 106
2020 Data sciences 64 22 7 7 0 0 0 86 7 14
2020 Policy 53 26 12 4 3 2 1 81 6 113
2020 Project management 61 27 0 0 12 0 0 88 12 23
2020 Other services to the public 46 6 23 7 0 6 11 64 9 16
2020 None of the above 48 20 14 6 11 0 1 69 17 84

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 45 3 0 9 6 0 88 10 35
2022 Federal regulators 65 22 13 0 0 0 0 87 0 15
2022 Communications or public affairs 28 32 21 9 7 3 0 62 17 50
2022 Access to information and privacy 41 53 0 7 0 0 0 93 7 10
2022 Security 34 38 11 5 8 4 0 75 14 25
2022 Library services 36 30 17 10 0 7 0 72 11 15
2022 Legal services 24 35 15 13 10 3 0 61 23 1915
2022 Administration and operations 30 41 10 9 7 3 0 73 16 245
2022 Human resources 29 41 14 5 5 5 1 75 11 140
2022 Financial management 34 41 16 8 0 1 0 76 8 95
2022 Procurement 18 28 10 27 5 12 0 51 37 15
2022 Real property 7 40 7 8 28 10 0 52 40 10
2022 Information management 25 37 14 11 7 6 0 66 19 55
2022 Information technology 27 38 12 9 11 3 0 67 20 85
2022 Data sciences 22 29 24 19 6 0 0 51 25 15
2022 Policy 23 36 16 14 5 5 0 63 20 100
2022 Project management 33 43 13 6 2 2 0 78 9 40
2022 Other services to the public 32 54 0 0 15 0 0 85 15 15
2022 None of the above 25 30 14 17 9 4 1 58 27 95
2020 Client contact centre 23 35 26 5 6 5 0 61 12 18
2020 Federal regulators 39 33 17 0 11 0 0 72 11 18
2020 Communications or public affairs 28 36 17 5 7 7 0 69 12 59
2020 Access to information and privacy 12 58 0 13 6 11 0 78 22 16
2020 Security 29 41 4 9 13 3 0 72 23 24
2020 Library services 17 44 18 17 4 0 0 61 21 24
2020 Legal services 23 34 16 15 10 2 0 58 25 1818
2020 Administration and operations 34 39 12 8 4 3 0 76 12 240
2020 Human resources 33 39 15 9 3 1 1 74 11 136
2020 Financial management 35 39 13 6 6 1 0 75 12 114
2020 Procurement 32 39 0 19 0 10 0 79 21 12
2020 Real property 37 28 20 0 8 7 0 70 9 14
2020 Information management 31 42 18 5 0 2 2 76 6 56
2020 Information technology 24 44 19 8 3 1 1 69 11 107
2020 Data sciences 22 36 22 13 7 0 0 58 20 14
2020 Policy 20 41 18 15 4 2 0 62 20 112
2020 Project management 43 40 0 5 12 0 0 83 17 23
2020 Other services to the public 41 21 12 10 7 7 0 68 19 16
2020 None of the above 22 32 22 8 12 2 1 56 21 85
2019 Client contact centre 27 22 21 14 16 0 0 49 30 19
2019 Federal regulators 26 44 24 6 0 0 0 69 6 16
2019 Communications or public affairs 20 34 23 11 5 7 0 58 17 58
2019 Access to information and privacy 7 49 26 10 9 0 0 56 19 20
2019 Security 34 30 18 11 7 0 0 64 18 27
2019 Library services 32 27 28 4 5 5 0 61 9 21
2019 Legal services 16 31 15 18 17 3 0 48 36 1527
2019 Administration and operations 35 35 13 8 8 1 0 70 16 231
2019 Human resources 21 35 21 9 12 2 0 57 21 129
2019 Financial management 29 43 15 6 4 3 0 74 10 107
2019 Procurement 16 26 12 6 24 16 0 50 36 15
2019 Information management 22 30 26 11 8 4 0 54 19 60
2019 Information technology 30 38 19 8 6 0 0 67 14 77
2019 Internal audit 55 27 0 10 8 0 0 82 18 11
2019 Policy 15 42 22 9 11 0 0 58 20 88
2019 Project management 20 27 26 23 0 4 0 49 24 21
2019 Other services to the public 52 33 0 16 0 0 0 84 16 13
2019 None of the above 14 28 23 13 16 5 1 45 31 86
2018 Client contact centre 24 32 26 3 9 4 0 59 13 22
2018 Federal regulators 7 40 20 33 0 0 0 47 33 15
2018 Communications or public affairs 19 27 13 24 12 4 0 49 38 49
2018 Access to information and privacy 26 17 16 24 16 0 0 44 40 12
2018 Security 45 23 32 0 0 0 0 68 0 25
2018 Library services 5 41 20 20 10 5 0 48 31 20
2018 Legal services 15 30 16 21 16 1 0 46 37 1616
2018 Administration and operations 23 44 17 8 6 2 0 69 14 199
2018 Human resources 18 37 13 20 9 3 0 57 30 114
2018 Financial management 33 38 13 9 5 3 0 72 14 112
2018 Information management 27 42 15 8 5 2 2 72 13 59
2018 Information technology 27 23 26 14 7 3 0 51 22 70
2018 Evaluation 0 29 29 17 8 8 8 35 30 11
2018 Data sciences 15 37 16 17 8 8 0 57 27 13
2018 Policy 23 35 21 11 9 1 0 59 20 67
2018 Project management 31 34 16 5 5 10 0 72 11 20
2018 None of the above 16 24 30 12 18 0 0 40 30 76

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 25 8 0 4 3 13 86 4 35
2022 Federal regulators 45 23 20 0 0 0 12 77 0 15
2022 Communications or public affairs 44 21 14 9 3 1 7 71 13 50
2022 Access to information and privacy 24 25 15 7 8 0 21 63 18 10
2022 Security 62 10 13 7 8 0 0 72 15 25
2022 Library services 36 29 6 10 5 0 15 76 17 15
2022 Legal services 37 25 17 8 7 2 4 66 16 1915
2022 Administration and operations 48 26 16 2 3 1 6 78 4 245
2022 Human resources 50 19 15 4 3 0 10 76 8 140
2022 Financial management 52 26 6 6 5 1 4 82 11 95
2022 Procurement 33 26 21 13 0 0 6 64 14 15
2022 Real property 44 18 21 9 7 0 0 62 17 10
2022 Information management 50 26 4 7 5 1 6 83 13 55
2022 Information technology 48 24 16 3 3 2 4 75 7 85
2022 Data sciences 65 5 18 0 6 6 0 74 6 15
2022 Policy 29 32 19 12 4 2 3 64 16 100
2022 Project management 50 28 15 2 5 0 0 78 7 40
2022 Other services to the public 49 24 13 0 15 0 0 73 15 15
2022 None of the above 39 25 15 6 8 2 6 69 15 95
2020 Client contact centre 51 26 11 0 6 0 5 82 6 18
2020 Federal regulators 56 21 6 11 0 0 6 82 12 18
2020 Communications or public affairs 43 21 16 7 5 0 9 70 13 58
2020 Access to information and privacy 25 13 18 13 13 6 13 47 31 16
2020 Security 40 13 25 13 4 0 4 55 18 24
2020 Library services 45 29 26 0 0 0 0 74 0 24
2020 Legal services 44 22 17 8 6 1 3 69 14 1826
2020 Administration and operations 56 23 12 3 2 0 3 81 6 241
2020 Human resources 53 24 14 3 2 0 4 81 5 137
2020 Financial management 47 28 8 4 3 1 8 83 9 114
2020 Procurement 45 0 15 17 7 0 16 54 29 13
2020 Real property 63 15 14 0 7 0 0 79 7 14
2020 Information management 52 20 13 5 6 0 4 74 12 56
2020 Information technology 44 30 9 6 3 2 7 81 9 107
2020 Data sciences 57 43 0 0 0 0 0 100 0 14
2020 Policy 44 21 17 7 7 0 4 67 15 113
2020 Project management 62 17 16 0 4 0 0 79 4 24
2020 Other services to the public 33 29 19 13 0 0 6 65 14 15
2020 None of the above 45 18 16 8 5 0 7 68 14 86
2019 Client contact centre 56 24 6 0 10 0 4 84 10 20
2019 Federal regulators 43 31 6 13 0 0 6 80 14 16
2019 Communications or public affairs 62 12 18 5 0 2 2 76 5 58
2019 Access to information and privacy 73 13 4 4 4 0 0 87 9 20
2019 Security 54 18 14 7 0 0 7 77 8 28
2019 Library services 41 29 18 4 4 0 4 73 8 22
2019 Legal services 43 25 15 7 5 1 3 72 12 1529
2019 Administration and operations 57 24 9 3 1 1 4 86 5 234
2019 Human resources 51 22 16 2 3 2 3 77 6 130
2019 Financial management 56 19 17 2 2 0 5 78 4 108
2019 Procurement 57 19 12 6 0 0 5 81 6 15
2019 Information management 61 16 11 3 4 0 5 81 7 60
2019 Information technology 49 31 5 6 1 1 6 87 8 77
2019 Internal audit 53 20 20 8 0 0 0 73 8 11
2019 Policy 42 34 9 6 3 3 2 80 10 88
2019 Project management 53 15 24 0 4 0 4 70 5 21
2019 Other services to the public 47 17 29 7 0 0 0 64 7 13
2019 None of the above 40 27 13 9 2 2 7 73 12 85

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 14 3 9 4 6 9 82 15 35
2022 Federal regulators 75 13 0 0 0 0 12 100 0 15
2022 Communications or public affairs 52 23 12 5 5 0 2 77 11 50
2022 Access to information and privacy 49 37 7 0 0 0 7 93 0 10
2022 Security 49 20 19 8 4 0 0 69 12 25
2022 Library services 59 18 5 0 0 5 15 94 0 15
2022 Legal services 58 21 10 3 2 2 4 84 6 1915
2022 Administration and operations 54 20 15 4 3 2 3 78 7 245
2022 Human resources 46 22 11 8 4 1 9 75 13 140
2022 Financial management 57 22 8 5 2 1 4 84 8 95
2022 Procurement 44 21 19 5 0 5 6 73 6 15
2022 Real property 59 26 15 0 0 0 0 85 0 10
2022 Information management 63 22 7 1 2 1 4 90 3 55
2022 Information technology 52 23 13 5 4 1 2 78 9 85
2022 Data sciences 53 30 12 0 0 6 0 88 0 15
2022 Policy 55 19 12 5 3 3 3 79 8 100
2022 Project management 56 24 11 9 0 0 0 80 9 40
2022 Other services to the public 46 34 6 0 7 8 0 86 8 15
2022 None of the above 51 21 11 3 6 2 7 79 10 95
2020 Client contact centre 52 26 11 0 6 0 5 82 6 18
2020 Federal regulators 66 17 6 0 6 0 6 88 6 18
2020 Communications or public affairs 47 29 12 2 3 2 5 82 5 59
2020 Access to information and privacy 36 13 26 0 19 0 6 52 20 16
2020 Security 29 36 18 4 8 0 4 68 13 24
2020 Library services 63 16 17 0 4 0 0 79 4 24
2020 Legal services 58 22 11 4 1 1 2 83 5 1817
2020 Administration and operations 57 24 10 3 3 1 2 84 5 241
2020 Human resources 56 26 10 3 2 1 3 85 5 137
2020 Financial management 58 21 7 5 2 0 6 84 8 112
2020 Procurement 52 30 9 0 0 0 9 90 0 13
2020 Real property 58 0 21 14 0 0 7 62 15 14
2020 Information management 54 29 14 2 0 0 2 84 2 56
2020 Information technology 46 25 16 6 1 2 5 76 7 107
2020 Data sciences 58 27 7 7 0 0 0 86 7 14
2020 Policy 57 27 10 3 2 0 2 86 4 112
2020 Project management 71 8 9 4 8 0 0 79 12 24
2020 Other services to the public 57 30 7 0 0 0 6 92 0 16
2020 None of the above 55 19 11 7 6 0 3 76 13 83
2019 Client contact centre 47 24 11 4 10 0 4 74 15 20
2019 Federal regulators 66 20 0 0 0 0 14 100 0 15
2019 Communications or public affairs 41 29 18 3 2 5 2 75 5 58
2019 Access to information and privacy 23 38 13 4 9 0 12 70 15 20
2019 Security 45 28 7 7 3 0 10 81 12 28
2019 Library services 39 31 18 13 0 0 0 70 13 22
2019 Legal services 53 24 12 4 3 1 3 80 7 1523
2019 Administration and operations 59 19 8 7 2 1 4 82 9 234
2019 Human resources 48 24 10 4 9 2 3 76 14 130
2019 Financial management 57 25 9 3 1 0 4 86 4 107
2019 Procurement 31 50 0 6 6 7 0 87 13 15
2019 Information management 46 23 15 4 7 0 5 73 11 59
2019 Information technology 52 27 12 1 3 3 3 83 4 77
2019 Internal audit 62 30 0 0 8 0 0 92 8 11
2019 Policy 54 20 15 2 1 4 4 81 3 88
2019 Project management 67 20 4 4 0 0 4 91 5 21
2019 Other services to the public 47 46 0 0 0 0 7 100 0 13
2019 None of the above 48 24 9 4 5 2 9 81 10 86

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 67 5 0 0 6 12 9 92 8 35
2022 Federal regulators 77 11 0 0 0 0 12 100 0 15
2022 Communications or public affairs 77 6 3 2 2 4 7 93 4 50
2022 Access to information and privacy 71 8 0 0 0 14 7 100 0 10
2022 Security 72 21 3 0 4 0 0 93 4 25
2022 Library services 95 0 0 0 0 0 5 100 0 15
2022 Legal services 72 8 5 1 2 6 6 91 4 1915
2022 Administration and operations 77 8 2 2 1 5 5 94 4 245
2022 Human resources 70 12 2 2 1 4 10 94 3 140
2022 Financial management 83 4 1 1 2 3 5 96 3 95
2022 Procurement 86 5 0 5 0 5 0 95 5 15
2022 Real property 62 0 16 0 0 7 14 79 0 10
2022 Information management 79 2 1 0 0 5 13 98 0 55
2022 Information technology 77 7 5 0 4 4 3 90 5 85
2022 Data sciences 77 12 6 0 0 0 6 94 0 15
2022 Policy 78 6 5 0 0 7 5 94 0 100
2022 Project management 71 10 9 0 2 5 2 87 3 40
2022 Other services to the public 78 14 0 0 7 0 0 93 7 15
2022 None of the above 71 4 4 2 7 3 11 86 10 95
2020 Client contact centre 51 27 5 0 6 0 11 87 7 18
2020 Federal regulators 78 6 6 0 0 6 6 94 0 18
2020 Communications or public affairs 83 3 3 0 2 3 5 94 2 59
2020 Access to information and privacy 68 0 0 0 13 7 13 84 16 16
2020 Security 59 11 9 4 0 13 4 84 5 24
2020 Library services 80 8 0 4 0 4 4 95 5 24
2020 Legal services 74 8 4 2 3 6 3 90 5 1823
2020 Administration and operations 77 8 5 2 0 1 5 92 2 241
2020 Human resources 81 9 3 1 3 1 4 94 3 135
2020 Financial management 75 8 3 0 1 5 7 95 1 113
2020 Procurement 67 24 0 0 0 0 9 100 0 13
2020 Real property 94 0 0 0 6 0 0 94 6 14
2020 Information management 82 4 0 4 0 6 4 95 5 55
2020 Information technology 78 7 4 1 2 2 7 93 3 107
2020 Data sciences 80 7 0 13 0 0 0 87 13 14
2020 Policy 77 8 6 0 3 2 4 91 3 110
2020 Project management 84 12 0 0 4 0 0 96 4 24
2020 Other services to the public 69 7 4 0 0 13 6 95 0 16
2020 None of the above 62 8 6 2 10 4 8 80 14 84
2019 Client contact centre 70 6 0 6 10 4 4 83 17 20
2019 Federal regulators 74 13 6 0 0 0 6 93 0 16
2019 Communications or public affairs 76 5 2 3 0 10 3 94 4 57
2019 Access to information and privacy 74 7 4 0 4 4 5 90 5 20
2019 Security 72 10 0 3 0 3 10 96 4 28
2019 Library services 90 5 0 0 4 0 0 96 4 22
2019 Legal services 74 7 5 2 3 5 4 89 6 1522
2019 Administration and operations 72 10 5 3 4 2 5 88 7 233
2019 Human resources 75 7 5 1 1 6 6 92 2 130
2019 Financial management 78 13 2 0 0 3 4 98 0 106
2019 Procurement 59 12 6 0 6 8 8 86 7 15
2019 Information management 74 12 2 0 3 5 4 94 4 59
2019 Information technology 78 5 4 2 4 3 4 89 7 76
2019 Internal audit 74 17 0 0 8 0 0 92 8 11
2019 Policy 77 11 4 0 4 1 2 91 4 87
2019 Project management 75 11 0 0 9 0 5 90 10 20
2019 Other services to the public 86 14 0 0 0 0 0 100 0 13
2019 None of the above 71 3 5 1 6 5 9 86 9 85

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 74 0 4 0 0 12 10 95 0 30
2022 Federal regulators 75 14 0 0 0 0 11 100 0 15
2022 Communications or public affairs 63 17 2 0 0 2 16 98 0 50
2022 Access to information and privacy 61 8 7 0 0 0 24 91 0 10
2022 Security 79 0 9 4 8 0 0 79 12 25
2022 Library services 79 0 11 0 0 5 5 88 0 15
2022 Legal services 72 8 3 1 2 3 11 93 4 1915
2022 Administration and operations 70 8 5 1 2 1 12 91 3 245
2022 Human resources 72 7 4 1 1 1 14 92 3 140
2022 Financial management 82 5 1 0 1 3 8 98 1 95
2022 Procurement 80 9 11 0 0 0 0 89 0 15
2022 Real property 76 7 0 0 0 0 16 100 0 10
2022 Information management 61 12 4 0 2 6 15 93 2 55
2022 Information technology 77 6 5 0 3 2 6 91 4 85
2022 Data sciences 69 7 19 5 0 0 0 76 5 15
2022 Policy 72 9 6 0 2 2 9 91 2 100
2022 Project management 76 12 2 2 0 0 7 95 3 40
2022 Other services to the public 72 0 0 0 7 0 21 91 9 15
2022 None of the above 70 3 2 2 2 2 20 93 5 95
2020 Client contact centre 56 22 0 5 6 0 11 87 13 18
2020 Federal regulators 66 0 6 6 0 6 17 86 7 18
2020 Communications or public affairs 73 9 5 2 0 2 10 92 2 59
2020 Access to information and privacy 74 0 7 0 6 0 13 85 7 16
2020 Security 76 7 0 0 0 8 9 100 0 24
2020 Library services 67 16 0 8 0 8 0 91 9 24
2020 Legal services 74 9 4 2 1 2 8 92 3 1820
2020 Administration and operations 74 11 5 1 1 1 7 92 2 240
2020 Human resources 73 12 4 1 2 1 7 92 4 137
2020 Financial management 73 12 3 1 1 3 8 95 2 112
2020 Procurement 69 0 7 7 0 0 16 82 9 13
2020 Real property 93 7 0 0 0 0 0 100 0 14
2020 Information management 82 11 2 0 0 2 4 98 0 56
2020 Information technology 73 9 3 1 2 3 9 94 3 106
2020 Data sciences 71 14 14 0 0 0 0 86 0 14
2020 Policy 73 14 1 3 2 2 6 94 5 113
2020 Project management 83 4 0 0 4 0 8 96 4 24
2020 Other services to the public 56 19 6 6 0 6 6 86 7 16
2020 None of the above 66 8 3 5 4 1 12 86 10 86
2019 Client contact centre 70 11 0 0 6 6 8 93 7 20
2019 Federal regulators 76 6 0 0 0 0 18 100 0 16
2019 Communications or public affairs 76 9 2 2 0 7 5 96 2 58
2019 Access to information and privacy 77 4 0 0 0 9 10 100 0 20
2019 Security 68 7 0 3 0 4 18 96 4 28
2019 Library services 65 14 0 0 4 4 12 95 5 22
2019 Legal services 80 5 3 1 1 2 8 95 2 1522
2019 Administration and operations 75 9 2 2 1 1 10 94 3 232
2019 Human resources 77 5 3 2 0 4 10 94 2 128
2019 Financial management 85 7 3 0 0 1 4 97 0 108
2019 Procurement 74 0 0 12 0 0 14 86 14 15
2019 Information management 80 5 0 0 5 2 8 95 5 60
2019 Information technology 73 9 4 1 4 1 8 90 6 76
2019 Internal audit 82 10 0 0 8 0 0 92 8 11
2019 Policy 81 9 2 0 1 0 7 97 1 87
2019 Project management 84 6 0 0 0 0 10 100 0 21
2019 Other services to the public 80 7 7 0 0 0 7 93 0 13
2019 None of the above 71 7 6 0 4 3 10 89 4 85

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 21 25 21 10 13 3 7 52 25 35
2022 Federal regulators 38 24 10 16 6 6 0 65 24 15
2022 Communications or public affairs 20 43 14 7 17 0 0 63 24 50
2022 Access to information and privacy 24 47 7 7 0 15 0 84 8 10
2022 Security 33 31 15 7 14 0 0 64 21 25
2022 Library services 8 24 12 7 31 10 9 39 47 15
2022 Legal services 22 31 11 17 16 2 1 55 34 1915
2022 Administration and operations 20 36 10 19 11 2 3 59 31 245
2022 Human resources 20 41 8 16 11 1 3 63 28 140
2022 Financial management 22 37 15 9 12 2 3 63 22 95
2022 Procurement 12 29 10 15 27 7 0 44 45 15
2022 Real property 10 40 0 14 36 0 0 50 50 10
2022 Information management 12 46 7 11 21 2 2 60 33 55
2022 Information technology 19 39 14 9 16 1 2 60 25 85
2022 Data sciences 7 26 6 18 37 6 0 35 58 15
2022 Policy 22 32 9 17 15 2 2 57 34 100
2022 Project management 21 31 19 18 11 0 0 52 28 40
2022 Other services to the public 24 15 32 9 13 0 8 42 24 15
2022 None of the above 19 30 13 16 16 2 4 52 35 95
2020 Client contact centre 24 27 21 11 11 0 6 54 23 18
2020 Federal regulators 38 17 22 6 17 0 0 55 22 18
2020 Communications or public affairs 23 31 18 7 10 6 5 60 19 59
2020 Access to information and privacy 25 24 13 13 13 6 6 56 30 16
2020 Security 21 37 8 13 18 3 0 59 32 24
2020 Library services 16 30 8 25 20 0 0 46 46 24
2020 Legal services 19 27 14 18 18 2 2 47 38 1823
2020 Administration and operations 21 32 14 19 11 2 1 55 31 241
2020 Human resources 35 24 13 14 6 3 4 64 22 137
2020 Financial management 24 32 16 10 11 4 3 60 23 114
2020 Procurement 14 34 0 14 23 0 15 56 44 14
2020 Real property 21 37 13 0 30 0 0 58 30 14
2020 Information management 24 33 16 11 12 2 2 60 24 56
2020 Information technology 21 35 14 12 13 3 2 59 26 107
2020 Data sciences 14 13 14 29 29 0 0 28 58 14
2020 Policy 18 32 14 21 9 1 5 53 32 113
2020 Project management 38 22 9 5 22 5 0 63 27 23
2020 Other services to the public 21 33 18 12 0 12 4 65 14 16
2020 None of the above 19 25 12 15 23 2 4 47 40 86
2019 Client contact centre 11 13 41 6 24 0 6 25 31 20
2019 Federal regulators 38 29 0 19 13 0 0 68 32 16
2019 Communications or public affairs 19 23 23 9 17 8 2 47 28 57
2019 Access to information and privacy 13 45 11 6 16 0 10 64 24 20
2019 Security 26 19 10 23 11 4 7 50 38 27
2019 Library services 22 22 13 18 21 0 4 46 41 22
2019 Legal services 15 25 13 18 26 2 1 41 46 1532
2019 Administration and operations 21 32 15 17 13 1 1 54 30 234
2019 Human resources 27 30 13 14 13 1 2 59 28 129
2019 Financial management 27 34 14 9 12 1 4 64 22 108
2019 Procurement 16 6 29 37 12 0 0 22 49 15
2019 Information management 21 18 10 29 20 0 2 39 50 60
2019 Information technology 22 30 22 11 9 0 5 55 21 77
2019 Internal audit 57 10 0 17 8 0 8 72 28 11
2019 Policy 20 29 10 19 19 2 1 51 39 88
2019 Project management 14 33 20 24 9 0 0 47 33 21
2019 Other services to the public 47 14 7 13 13 0 5 64 28 13
2019 None of the above 9 23 20 16 26 3 3 34 45 86
2018 Client contact centre 19 17 28 27 9 0 0 36 36 23
2018 Federal regulators 0 25 31 19 25 0 0 25 44 16
2018 Communications or public affairs 12 19 16 24 22 6 0 33 50 49
2018 Access to information and privacy 25 15 7 15 15 16 7 51 39 13
2018 Security 40 28 16 4 8 2 3 71 12 26
2018 Library services 5 22 9 39 15 5 5 30 60 20
2018 Legal services 13 23 13 22 27 2 1 37 50 1620
2018 Administration and operations 17 35 14 13 16 3 2 55 30 198
2018 Human resources 19 27 18 18 16 1 2 46 36 114
2018 Financial management 22 27 19 10 17 3 2 52 28 112
2018 Information management 21 28 22 22 6 0 2 50 28 60
2018 Information technology 21 26 23 15 12 3 0 48 28 70
2018 Evaluation 8 22 20 25 16 0 8 33 45 11
2018 Data sciences 23 6 8 33 23 8 0 32 60 13
2018 Policy 17 25 16 18 21 3 0 43 40 67
2018 Project management 26 20 5 24 21 5 0 48 47 20
2018 None of the above 10 24 13 12 37 2 3 35 51 75

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 27 45 19 4 5 0 0 72 9 35
2022 Federal regulators 54 30 5 11 0 0 0 84 11 15
2022 Communications or public affairs 37 27 16 8 9 4 0 66 17 50
2022 Access to information and privacy 47 44 8 0 0 0 0 92 0 10
2022 Security 49 15 0 28 8 0 0 64 36 25
2022 Library services 53 37 10 0 0 0 0 90 0 15
2022 Legal services 26 40 14 12 7 1 0 66 19 1915
2022 Administration and operations 35 43 12 6 3 0 1 79 9 245
2022 Human resources 36 39 17 5 3 0 0 76 8 140
2022 Financial management 36 47 9 5 3 0 0 82 8 95
2022 Procurement 17 72 0 5 6 0 0 89 11 15
2022 Real property 38 51 0 11 0 0 0 89 11 10
2022 Information management 33 46 13 7 2 0 0 79 9 55
2022 Information technology 45 37 5 7 6 0 0 82 13 85
2022 Data sciences 39 40 7 14 0 0 0 79 14 15
2022 Policy 38 39 10 9 4 0 0 77 13 100
2022 Project management 44 34 20 2 0 0 0 77 2 40
2022 Other services to the public 39 25 15 14 8 0 0 64 21 15
2022 None of the above 32 36 13 9 8 2 0 69 17 95
2020 Client contact centre 36 41 6 11 6 0 0 77 18 17
2020 Federal regulators 27 51 11 6 6 0 0 78 11 18
2020 Communications or public affairs 36 40 9 14 2 0 0 76 15 59
2020 Access to information and privacy 29 45 0 6 19 0 0 75 25 16
2020 Security 33 41 4 14 8 0 0 73 22 24
2020 Library services 45 43 0 8 4 0 0 88 12 24
2020 Legal services 26 40 16 13 5 0 0 66 18 1808
2020 Administration and operations 44 34 9 9 4 1 0 78 13 236
2020 Human resources 43 37 12 4 3 0 1 80 7 136
2020 Financial management 43 44 7 3 2 1 0 88 5 113
2020 Procurement 54 15 15 17 0 0 0 69 17 13
2020 Real property 42 42 0 15 0 0 0 85 15 14
2020 Information management 36 34 17 4 6 0 2 72 11 55
2020 Information technology 34 50 6 8 2 0 0 84 10 107
2020 Data sciences 51 49 0 0 0 0 0 100 0 14
2020 Policy 40 40 9 10 2 0 0 79 12 110
2020 Project management 70 17 4 5 4 0 0 87 9 23
2020 Other services to the public 43 26 24 0 7 0 0 69 7 16
2020 None of the above 26 32 15 19 7 0 0 58 27 85
2019 Client contact centre 40 40 10 4 6 0 0 80 10 20
2019 Federal regulators 13 68 13 6 0 0 0 81 6 16
2019 Communications or public affairs 27 38 17 17 2 0 0 65 18 58
2019 Access to information and privacy 29 39 9 6 18 0 0 68 23 20
2019 Security 41 41 3 10 3 0 0 83 14 28
2019 Library services 37 38 4 13 8 0 0 75 21 23
2019 Legal services 22 34 17 18 8 0 0 57 26 1512
2019 Administration and operations 30 45 11 10 4 0 0 75 14 231
2019 Human resources 39 37 17 2 5 0 0 76 7 130
2019 Financial management 29 51 12 5 2 1 0 82 7 107
2019 Procurement 22 43 29 0 6 0 0 65 6 15
2019 Information management 25 46 13 12 5 0 0 71 17 60
2019 Information technology 42 39 9 7 4 0 0 81 10 74
2019 Internal audit 55 27 0 10 8 0 0 82 18 11
2019 Policy 32 36 14 11 7 0 0 69 17 87
2019 Project management 34 57 4 4 0 0 0 91 4 21
2019 Other services to the public 65 21 7 7 0 0 0 86 7 13
2019 None of the above 30 27 12 15 15 0 1 57 31 85
2018 Client contact centre 21 54 9 7 9 0 0 75 15 24
2018 Federal regulators 19 49 12 13 6 0 0 68 19 16
2018 Communications or public affairs 26 30 17 17 10 0 0 56 27 48
2018 Access to information and privacy 17 38 31 15 0 0 0 55 15 13
2018 Security 30 58 8 4 0 0 0 88 4 25
2018 Library services 17 49 24 5 5 0 0 66 10 20
2018 Legal services 20 36 17 17 9 0 0 57 26 1613
2018 Administration and operations 30 40 15 9 5 0 0 71 15 199
2018 Human resources 31 48 8 10 3 0 0 79 13 113
2018 Financial management 29 48 13 7 3 0 0 77 10 112
2018 Information management 39 37 10 10 4 0 0 76 14 60
2018 Information technology 43 43 10 3 1 0 0 86 4 70
2018 Evaluation 35 46 18 0 0 0 0 82 0 10
2018 Data sciences 8 58 9 25 0 0 0 67 25 12
2018 Policy 32 37 15 10 5 0 0 70 16 69
2018 Project management 35 44 11 5 5 0 0 79 10 20
2018 None of the above 21 32 20 18 9 0 0 53 27 75

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 38 12 13 0 0 3 74 13 30
2022 Federal regulators 59 36 5 0 0 0 0 95 0 15
2022 Communications or public affairs 44 33 10 6 7 0 0 77 13 50
2022 Access to information and privacy 61 31 0 0 8 0 0 92 8 10
2022 Security 59 22 8 7 4 0 0 81 11 25
2022 Library services 68 26 5 0 0 0 0 95 0 15
2022 Legal services 33 38 15 9 4 0 0 71 14 1915
2022 Administration and operations 46 36 11 4 2 0 0 82 6 245
2022 Human resources 45 33 11 7 4 0 0 78 11 140
2022 Financial management 41 44 13 2 1 0 0 84 3 95
2022 Procurement 22 53 14 5 6 0 0 75 11 15
2022 Real property 39 40 11 9 0 0 0 79 9 10
2022 Information management 41 45 6 4 0 2 2 89 4 55
2022 Information technology 45 39 7 3 5 0 0 84 9 85
2022 Data sciences 69 18 13 0 0 0 0 87 0 15
2022 Policy 44 38 11 7 0 0 0 82 7 100
2022 Project management 47 44 5 2 2 0 0 91 4 40
2022 Other services to the public 62 9 16 6 7 0 0 72 13 15
2022 None of the above 40 30 14 10 6 2 0 71 16 95
2020 Client contact centre 23 49 11 11 6 0 0 73 17 18
2020 Federal regulators 38 39 22 0 0 0 0 78 0 18
2020 Communications or public affairs 43 38 9 7 2 2 0 83 9 59
2020 Access to information and privacy 42 32 0 13 13 0 0 75 25 16
2020 Security 45 28 9 4 13 0 0 73 18 24
2020 Library services 53 35 8 0 4 0 0 88 4 24
2020 Legal services 32 39 15 10 4 0 0 71 13 1815
2020 Administration and operations 49 33 11 4 2 0 0 82 7 240
2020 Human resources 52 31 10 4 2 0 1 84 5 136
2020 Financial management 52 37 6 2 1 1 1 91 3 114
2020 Procurement 46 30 24 0 0 0 0 76 0 13
2020 Real property 51 35 7 0 7 0 0 86 7 14
2020 Information management 38 37 13 9 4 0 0 74 13 53
2020 Information technology 47 34 13 6 0 0 0 81 6 106
2020 Data sciences 71 29 0 0 0 0 0 100 0 14
2020 Policy 44 37 8 7 3 0 0 82 10 112
2020 Project management 65 22 0 4 8 0 0 88 12 23
2020 Other services to the public 43 39 10 0 7 0 0 82 7 16
2020 None of the above 35 31 12 16 7 0 0 66 22 85
2019 Client contact centre 31 41 22 0 6 0 0 72 6 20
2019 Federal regulators 37 43 13 6 0 0 0 80 6 16
2019 Communications or public affairs 34 34 15 14 3 0 0 68 17 58
2019 Access to information and privacy 20 38 15 6 13 0 7 62 21 20
2019 Security 48 28 10 11 3 0 0 76 14 28
2019 Library services 38 33 9 8 12 0 0 71 20 23
2019 Legal services 26 36 18 12 7 0 0 62 20 1523
2019 Administration and operations 44 35 12 7 2 0 1 79 9 231
2019 Human resources 43 36 11 7 3 0 1 79 10 130
2019 Financial management 37 35 19 5 3 1 1 73 8 108
2019 Procurement 41 20 30 0 0 0 8 67 0 15
2019 Information management 35 35 19 4 9 0 0 69 12 60
2019 Information technology 50 29 10 4 6 0 0 79 10 75
2019 Internal audit 62 20 0 10 8 0 0 82 18 11
2019 Policy 42 33 8 9 8 0 0 75 17 87
2019 Project management 26 56 5 9 5 0 0 82 14 20
2019 Other services to the public 63 37 0 0 0 0 0 100 0 13
2019 None of the above 36 32 15 9 7 0 1 68 17 84
2018 Client contact centre 26 52 13 4 5 0 0 78 9 24
2018 Federal regulators 25 50 18 0 6 0 0 75 6 16
2018 Communications or public affairs 34 33 10 17 6 0 0 67 23 48
2018 Access to information and privacy 25 53 7 7 7 0 0 78 15 13
2018 Security 43 37 16 4 0 0 0 80 4 26
2018 Library services 32 43 15 5 5 0 0 74 10 20
2018 Legal services 25 37 16 14 7 0 0 63 21 1610
2018 Administration and operations 37 43 12 5 4 0 0 79 9 198
2018 Human resources 44 42 5 3 5 0 0 86 8 114
2018 Financial management 40 37 14 4 5 0 0 77 9 113
2018 Information management 49 28 8 6 8 0 2 78 14 59
2018 Information technology 40 41 16 1 2 0 0 80 4 70
2018 Evaluation 27 46 18 0 9 0 0 73 9 10
2018 Data sciences 42 42 8 8 0 0 0 83 8 12
2018 Policy 45 28 14 7 5 0 1 74 12 69
2018 Project management 27 41 16 5 5 5 0 72 11 19
2018 None of the above 33 29 13 15 10 0 0 62 25 72

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 36 10 9 0 0 0 81 9 35
2022 Federal regulators 65 14 17 5 0 0 0 78 5 15
2022 Communications or public affairs 32 45 8 8 7 0 0 77 15 50
2022 Access to information and privacy 61 15 16 8 0 0 0 76 8 10
2022 Security 56 17 11 12 4 0 0 73 16 25
2022 Library services 48 34 5 13 0 0 0 81 13 15
2022 Legal services 34 40 12 10 4 0 0 74 14 1915
2022 Administration and operations 50 35 6 7 3 0 0 85 10 245
2022 Human resources 43 39 8 10 1 1 0 82 11 140
2022 Financial management 45 44 8 2 2 0 0 88 4 95
2022 Procurement 20 59 6 15 0 0 0 79 15 15
2022 Real property 46 15 0 30 10 0 0 60 40 10
2022 Information management 47 40 1 6 5 0 0 87 12 55
2022 Information technology 43 38 5 6 7 1 1 82 13 85
2022 Data sciences 33 48 18 0 0 0 0 82 0 15
2022 Policy 44 33 10 9 3 0 0 78 12 100
2022 Project management 46 45 6 2 0 0 0 91 2 40
2022 Other services to the public 70 22 0 0 7 0 0 93 7 15
2022 None of the above 38 23 17 18 3 0 0 61 21 95
2020 Client contact centre 29 60 0 5 6 0 0 89 11 18
2020 Federal regulators 38 39 11 11 0 0 0 78 11 18
2020 Communications or public affairs 36 46 9 7 0 0 2 84 7 59
2020 Access to information and privacy 13 46 0 21 20 0 0 59 41 15
2020 Security 43 39 9 4 4 0 0 82 9 23
2020 Library services 45 47 8 0 0 0 0 92 0 24
2020 Legal services 29 45 12 10 4 0 0 74 14 1816
2020 Administration and operations 47 40 7 5 1 0 0 87 6 240
2020 Human resources 53 27 7 11 1 1 1 81 12 136
2020 Financial management 50 41 4 3 2 0 0 92 4 114
2020 Procurement 31 21 31 7 9 0 0 52 17 13
2020 Real property 51 34 7 8 0 0 0 85 8 14
2020 Information management 45 33 18 2 2 0 0 78 4 56
2020 Information technology 32 48 12 5 3 0 0 80 8 106
2020 Data sciences 64 36 0 0 0 0 0 100 0 14
2020 Policy 35 52 7 4 3 0 0 86 7 113
2020 Project management 66 22 0 0 12 0 0 88 12 23
2020 Other services to the public 40 42 18 0 0 0 0 82 0 16
2020 None of the above 36 40 7 9 6 0 1 77 16 86
2019 Client contact centre 36 39 19 0 6 0 0 75 6 20
2019 Federal regulators 36 26 19 13 0 6 0 66 14 16
2019 Communications or public affairs 31 41 18 10 0 0 0 72 10 58
2019 Access to information and privacy 27 40 9 9 15 0 0 67 24 20
2019 Security 51 32 10 7 0 0 0 83 7 28
2019 Library services 31 27 17 13 12 0 0 58 25 22
2019 Legal services 25 43 14 13 6 0 0 68 18 1503
2019 Administration and operations 39 37 14 7 2 0 1 77 9 231
2019 Human resources 35 46 14 4 1 0 0 81 6 129
2019 Financial management 40 47 8 3 2 0 0 87 4 107
2019 Procurement 21 45 19 8 6 0 0 66 14 15
2019 Information management 35 41 13 6 5 0 0 76 11 58
2019 Information technology 44 34 8 10 4 0 0 78 14 75
2019 Internal audit 52 30 10 0 8 0 0 82 8 11
2019 Policy 38 38 12 8 4 0 1 76 11 88
2019 Project management 26 64 10 0 0 0 0 90 0 19
2019 Other services to the public 60 40 0 0 0 0 0 100 0 13
2019 None of the above 31 37 13 4 14 0 2 69 17 80
2018 Client contact centre 26 45 14 11 3 0 0 71 15 24
2018 Federal regulators 19 43 18 6 13 0 0 62 19 16
2018 Communications or public affairs 30 37 14 10 8 0 0 67 18 49
2018 Access to information and privacy 17 34 8 32 8 0 0 52 40 12
2018 Security 41 51 8 0 0 0 0 92 0 26
2018 Library services 33 20 27 16 5 0 0 53 20 19
2018 Legal services 24 38 15 15 9 0 0 62 24 1615
2018 Administration and operations 35 38 13 10 5 0 0 72 15 199
2018 Human resources 32 49 5 12 2 0 0 81 14 114
2018 Financial management 40 37 11 8 4 0 0 78 11 112
2018 Information management 43 32 8 7 7 0 2 77 15 60
2018 Information technology 31 41 19 3 5 0 2 73 8 68
2018 Evaluation 15 42 25 8 8 0 0 58 17 11
2018 Data sciences 35 40 17 0 8 0 0 75 8 12
2018 Policy 39 36 12 9 4 0 0 75 13 68
2018 Project management 30 35 20 15 0 0 0 65 15 20
2018 None of the above 31 28 18 15 6 2 0 61 21 75

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 30 49 9 3 3 6 0 85 6 35
2022 Federal regulators 51 27 5 5 0 12 0 89 6 15
2022 Communications or public affairs 33 31 14 12 7 3 0 66 19 50
2022 Access to information and privacy 31 45 16 8 0 0 0 76 8 10
2022 Security 58 23 12 3 4 0 0 81 7 25
2022 Library services 41 53 5 0 0 0 0 95 0 15
2022 Legal services 21 39 20 11 4 5 0 63 16 1915
2022 Administration and operations 29 37 20 7 1 5 1 70 8 245
2022 Human resources 26 49 10 7 3 4 1 79 11 140
2022 Financial management 26 49 14 2 2 5 2 81 4 95
2022 Procurement 22 42 15 21 0 0 0 64 21 15
2022 Real property 16 37 11 28 0 7 0 57 31 10
2022 Information management 20 46 17 6 5 6 0 70 12 55
2022 Information technology 25 54 8 4 5 3 0 82 10 85
2022 Data sciences 15 35 32 12 6 0 0 50 18 15
2022 Policy 28 48 16 4 4 1 0 76 8 100
2022 Project management 28 49 13 7 0 2 0 80 7 40
2022 Other services to the public 30 32 25 6 7 0 0 63 13 15
2022 None of the above 24 33 19 14 5 5 0 60 20 95
2020 Client contact centre 29 34 27 6 0 5 0 66 6 18
2020 Federal regulators 33 34 28 6 0 0 0 66 6 18
2020 Communications or public affairs 37 39 17 3 2 2 0 77 5 59
2020 Access to information and privacy 36 39 6 0 13 7 0 80 14 16
2020 Security 35 34 18 5 8 0 0 69 13 24
2020 Library services 32 46 14 4 0 4 0 81 4 24
2020 Legal services 18 44 20 10 3 5 0 65 14 1820
2020 Administration and operations 27 47 17 5 3 2 0 75 8 240
2020 Human resources 28 47 17 4 0 4 0 78 4 137
2020 Financial management 24 53 11 4 3 5 0 81 7 112
2020 Procurement 23 77 0 0 0 0 0 100 0 13
2020 Real property 37 27 28 8 0 0 0 63 8 14
2020 Information management 31 40 13 2 4 8 2 79 7 56
2020 Information technology 31 43 11 11 0 4 0 76 12 106
2020 Data sciences 14 71 14 0 0 0 0 86 0 14
2020 Policy 19 49 18 8 2 4 0 71 10 113
2020 Project management 42 29 17 0 8 4 0 74 8 24
2020 Other services to the public 12 57 17 14 0 0 0 69 14 16
2020 None of the above 18 33 19 17 6 6 0 55 25 86
2019 Client contact centre 27 40 20 0 10 4 0 69 10 20
2019 Federal regulators 10 52 32 6 0 0 0 62 6 16
2019 Communications or public affairs 16 48 19 13 0 3 0 66 14 58
2019 Access to information and privacy 19 33 23 6 4 13 0 61 12 20
2019 Security 35 37 14 14 0 0 0 72 14 28
2019 Library services 31 47 9 8 0 5 0 82 9 22
2019 Legal services 13 37 25 14 5 5 0 53 20 1531
2019 Administration and operations 25 40 16 10 2 5 0 69 13 233
2019 Human resources 16 46 24 7 3 2 1 64 10 129
2019 Financial management 23 50 13 7 2 5 1 77 9 107
2019 Procurement 13 67 14 0 6 0 0 80 6 15
2019 Information management 26 43 14 6 6 4 0 72 13 59
2019 Information technology 35 45 14 1 5 0 0 79 7 75
2019 Internal audit 45 40 8 0 8 0 0 84 8 11
2019 Policy 21 46 13 13 3 4 0 70 17 87
2019 Project management 20 48 19 13 0 0 0 68 13 21
2019 Other services to the public 38 50 5 7 0 0 0 88 7 13
2019 None of the above 14 34 23 15 8 6 1 51 24 86
2018 Client contact centre 23 22 35 3 9 9 0 49 13 23
2018 Federal regulators 13 43 38 6 0 0 0 56 6 16
2018 Communications or public affairs 17 44 20 16 0 2 0 63 17 49
2018 Access to information and privacy 25 38 0 22 0 15 0 74 26 13
2018 Security 31 45 19 0 0 4 0 80 0 26
2018 Library services 9 56 20 10 0 5 0 68 11 20
2018 Legal services 13 32 27 16 7 5 0 48 24 1618
2018 Administration and operations 24 36 20 10 5 4 1 63 16 200
2018 Human resources 23 34 23 8 7 5 0 59 16 113
2018 Financial management 21 39 24 9 3 4 0 62 13 112
2018 Information management 23 42 23 3 4 5 0 69 7 60
2018 Information technology 24 40 19 6 4 7 0 69 10 70
2018 Evaluation 17 29 38 0 8 8 0 50 9 11
2018 Data sciences 15 47 23 8 0 8 0 67 8 13
2018 Policy 21 40 21 6 9 3 0 64 15 67
2018 Project management 35 39 11 10 0 0 5 78 11 20
2018 None of the above 13 36 25 11 16 0 0 49 27 76

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 40 0 6 3 0 3 91 9 35
2022 Federal regulators 50 44 6 0 0 0 0 94 0 15
2022 Communications or public affairs 43 32 5 7 14 0 0 74 21 50
2022 Access to information and privacy 77 8 8 8 0 0 0 84 8 10
2022 Security 49 19 12 11 9 0 0 68 20 25
2022 Library services 60 24 7 0 0 0 9 92 0 15
2022 Legal services 32 37 10 13 8 0 0 69 21 1915
2022 Administration and operations 51 35 6 5 2 0 0 86 8 245
2022 Human resources 50 28 7 9 4 0 0 79 14 140
2022 Financial management 55 32 5 4 2 0 1 89 6 95
2022 Procurement 35 38 11 5 12 0 0 73 17 15
2022 Real property 39 36 7 19 0 0 0 75 19 10
2022 Information management 59 17 9 9 6 0 0 76 15 55
2022 Information technology 38 43 7 8 5 0 0 81 12 85
2022 Data sciences 45 12 36 7 0 0 0 58 7 15
2022 Policy 42 34 7 8 9 0 0 76 17 100
2022 Project management 54 29 6 12 0 0 0 82 12 40
2022 Other services to the public 61 16 0 9 15 0 0 76 24 15
2022 None of the above 48 21 5 12 13 2 0 70 25 95
2020 Client contact centre 41 37 11 6 5 0 0 78 11 18
2020 Federal regulators 39 34 6 11 5 6 0 77 17 18
2020 Communications or public affairs 32 40 14 10 3 0 0 73 14 59
2020 Access to information and privacy 39 17 19 6 19 0 0 56 25 16
2020 Security 25 35 13 18 8 0 0 61 26 24
2020 Library services 41 37 18 0 4 0 0 78 4 24
2020 Legal services 30 37 12 14 7 0 0 67 20 1814
2020 Administration and operations 53 32 8 5 2 0 0 85 7 239
2020 Human resources 55 30 6 7 1 1 0 86 8 136
2020 Financial management 68 20 5 5 1 0 1 89 6 114
2020 Procurement 33 31 16 10 10 0 0 64 20 12
2020 Real property 44 34 7 7 8 0 0 78 15 14
2020 Information management 45 34 12 6 4 0 0 78 10 56
2020 Information technology 44 36 11 6 3 0 0 80 9 106
2020 Data sciences 64 29 0 7 0 0 0 93 7 14
2020 Policy 42 36 8 11 4 0 0 77 15 112
2020 Project management 83 8 0 4 4 0 0 92 8 23
2020 Other services to the public 37 38 25 0 0 0 0 75 0 16
2020 None of the above 39 22 10 16 10 1 0 62 27 85
2019 Client contact centre 47 24 0 10 19 0 0 71 29 20
2019 Federal regulators 44 45 11 0 0 0 0 89 0 16
2019 Communications or public affairs 48 38 5 8 0 0 0 87 8 58
2019 Access to information and privacy 39 28 13 15 4 0 0 67 20 20
2019 Security 45 25 16 3 10 0 0 70 14 28
2019 Library services 32 34 12 4 13 5 0 69 18 23
2019 Legal services 31 36 12 14 7 0 0 67 21 1522
2019 Administration and operations 50 31 7 8 5 0 0 80 13 233
2019 Human resources 46 31 12 7 2 1 0 78 10 130
2019 Financial management 57 33 6 2 0 0 1 92 2 108
2019 Procurement 44 24 12 14 6 0 0 67 20 15
2019 Information management 51 32 8 0 9 0 0 83 9 60
2019 Information technology 50 33 10 2 5 0 0 82 8 76
2019 Internal audit 47 35 10 0 8 0 0 82 8 11
2019 Policy 44 33 8 6 8 0 0 78 14 87
2019 Project management 47 30 10 0 13 0 0 77 13 21
2019 Other services to the public 53 33 7 7 0 0 0 86 7 13
2019 None of the above 39 31 9 10 9 0 1 71 20 85
2018 Client contact centre 30 57 4 9 0 0 0 87 9 23
2018 Federal regulators 47 32 14 7 0 0 0 79 7 15
2018 Communications or public affairs 39 40 15 4 2 0 0 79 6 48
2018 Access to information and privacy 48 22 7 7 15 0 0 71 22 13
2018 Security 43 47 10 0 0 0 0 90 0 26
2018 Library services 29 41 26 0 5 0 0 70 5 20
2018 Legal services 31 39 10 13 6 0 0 70 19 1620
2018 Administration and operations 53 31 9 5 2 1 0 84 7 197
2018 Human resources 48 30 12 6 3 0 1 78 9 113
2018 Financial management 58 31 5 4 2 0 0 89 5 112
2018 Information management 69 16 3 3 7 1 0 86 10 60
2018 Information technology 50 31 6 10 1 0 1 82 12 70
2018 Evaluation 51 32 8 8 0 0 0 83 8 11
2018 Data sciences 37 48 8 8 0 0 0 85 8 13
2018 Policy 43 32 6 11 7 0 1 76 18 69
2018 Project management 60 30 6 5 0 0 0 90 5 20
2018 None of the above 37 40 6 8 9 0 0 76 17 76

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 44 29 11 12 4 0 0 74 15 35
2022 Federal regulators 36 59 5 0 0 0 0 95 0 15
2022 Communications or public affairs 30 33 23 5 9 0 0 63 14 50
2022 Access to information and privacy 37 48 0 0 14 0 0 86 14 10
2022 Security 23 30 8 16 24 0 0 53 39 25
2022 Library services 55 21 24 0 0 0 0 76 0 15
2022 Legal services 19 31 24 13 13 0 0 50 26 1915
2022 Administration and operations 45 32 15 7 2 0 0 76 9 245
2022 Human resources 37 25 19 10 9 0 0 62 19 140
2022 Financial management 44 40 11 4 2 0 0 83 6 95
2022 Procurement 39 10 24 27 0 0 0 49 27 15
2022 Real property 22 16 52 9 0 0 0 38 9 10
2022 Information management 39 38 14 7 2 0 0 77 8 55
2022 Information technology 39 33 16 6 5 1 0 72 11 85
2022 Data sciences 25 39 18 11 6 0 0 65 17 15
2022 Policy 24 29 16 20 12 0 0 52 32 100
2022 Project management 48 26 13 9 5 0 0 73 13 40
2022 Other services to the public 49 21 0 15 15 0 0 70 30 15
2022 None of the above 32 29 16 10 10 2 1 63 21 95
2020 Client contact centre 47 27 15 5 0 0 6 78 6 18
2020 Federal regulators 22 22 28 27 0 0 0 45 27 18
2020 Communications or public affairs 17 39 24 15 5 0 0 56 20 59
2020 Access to information and privacy 25 32 18 13 13 0 0 57 25 16
2020 Security 20 33 30 0 18 0 0 52 18 24
2020 Library services 38 34 18 6 0 0 4 76 6 23
2020 Legal services 16 31 23 17 13 0 0 47 30 1808
2020 Administration and operations 39 37 15 4 4 0 0 77 8 238
2020 Human resources 34 29 17 13 7 0 0 64 20 135
2020 Financial management 49 38 8 5 1 0 0 86 6 114
2020 Procurement 15 60 9 7 9 0 0 74 16 13
2020 Real property 30 21 21 13 15 0 0 51 28 14
2020 Information management 42 39 12 5 2 0 0 81 7 56
2020 Information technology 27 41 17 8 5 0 2 70 13 107
2020 Data sciences 36 51 0 13 0 0 0 87 13 14
2020 Policy 26 31 22 12 9 0 0 57 21 112
2020 Project management 40 34 17 4 4 0 0 74 8 23
2020 Other services to the public 48 41 6 0 4 0 0 90 4 16
2020 None of the above 33 32 14 9 11 0 1 65 20 85
2019 Client contact centre 51 29 10 0 10 0 0 80 10 20
2019 Federal regulators 11 39 37 0 13 0 0 50 13 16
2019 Communications or public affairs 32 40 22 3 2 0 2 73 5 57
2019 Access to information and privacy 42 13 9 9 27 0 0 56 35 20
2019 Security 36 38 16 7 3 0 0 74 10 28
2019 Library services 42 26 20 0 8 4 0 71 8 23
2019 Legal services 19 31 23 15 11 0 0 51 26 1516
2019 Administration and operations 40 35 15 7 3 0 0 75 10 234
2019 Human resources 33 26 24 8 8 0 0 59 17 128
2019 Financial management 60 28 9 3 1 0 0 88 4 108
2019 Procurement 48 20 26 0 6 0 0 68 6 15
2019 Information management 45 36 14 1 2 0 2 83 3 59
2019 Information technology 46 33 9 5 7 1 0 79 12 77
2019 Internal audit 47 35 10 0 8 0 0 82 8 11
2019 Policy 32 35 20 7 7 0 0 66 14 87
2019 Project management 26 39 26 0 10 0 0 65 10 21
2019 Other services to the public 62 23 0 14 0 0 0 86 14 12
2019 None of the above 30 36 21 6 6 0 1 66 12 84
2018 Client contact centre 54 22 16 8 0 0 0 76 8 23
2018 Federal regulators 25 32 19 18 6 0 0 57 25 16
2018 Communications or public affairs 33 36 16 8 6 0 0 70 14 49
2018 Access to information and privacy 40 16 0 15 29 0 0 56 44 13
2018 Security 32 42 8 15 4 0 0 74 19 26
2018 Library services 41 24 19 6 10 0 0 65 16 20
2018 Legal services 20 31 23 15 11 0 0 51 26 1620
2018 Administration and operations 37 37 16 8 2 0 0 74 10 200
2018 Human resources 28 26 27 12 6 0 1 54 18 114
2018 Financial management 39 40 16 4 1 0 0 79 5 114
2018 Information management 47 34 14 3 0 0 2 82 3 59
2018 Information technology 32 44 18 7 0 0 0 76 7 70
2018 Evaluation 30 20 34 16 0 0 0 50 16 11
2018 Data sciences 23 31 25 14 0 0 8 58 15 13
2018 Policy 30 24 28 11 6 0 0 55 17 69
2018 Project management 54 15 26 5 0 0 0 69 5 20
2018 None of the above 29 35 20 3 12 0 1 65 15 76

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 62 29 6 0 0 3 0 94 0 35
2022 Federal regulators 78 11 5 6 0 0 0 89 6 15
2022 Communications or public affairs 55 21 18 0 4 1 0 78 4 50
2022 Access to information and privacy 63 22 15 0 0 0 0 85 0 10
2022 Security 78 18 0 0 4 0 0 96 4 25
2022 Library services 69 17 0 0 0 5 9 100 0 15
2022 Legal services 58 26 7 3 2 3 1 87 6 1915
2022 Administration and operations 61 22 5 5 3 2 2 87 8 245
2022 Human resources 69 22 1 2 1 2 2 95 3 140
2022 Financial management 79 17 0 2 0 2 0 98 2 95
2022 Procurement 66 17 6 5 0 0 6 88 6 15
2022 Real property 57 17 18 0 0 0 8 80 0 10
2022 Information management 66 18 8 0 4 0 3 87 4 55
2022 Information technology 69 21 1 1 5 2 1 92 7 80
2022 Data sciences 82 11 7 0 0 0 0 93 0 15
2022 Policy 71 19 5 0 1 4 1 94 1 100
2022 Project management 83 7 2 5 2 0 0 91 7 40
2022 Other services to the public 61 26 0 0 8 0 6 92 8 15
2022 None of the above 54 27 4 3 1 6 5 91 4 95

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Client contact centre 26 46 29 35
2022 Federal regulators 20 50 30 15
2022 Communications or public affairs 37 34 30 50
2022 Access to information and privacy 32 30 37 10
2022 Security 54 27 20 25
2022 Library services 43 35 22 15
2022 Legal services 27 41 32 1915
2022 Administration and operations 43 28 28 245
2022 Human resources 45 27 28 140
2022 Financial management 40 30 29 95
2022 Procurement 50 19 31 15
2022 Real property 27 38 36 10
2022 Information management 31 26 43 55
2022 Information technology 42 34 24 85
2022 Data sciences 27 29 44 15
2022 Policy 37 32 32 100
2022 Project management 33 28 38 40
2022 Other services to the public 34 43 24 15
2022 None of the above 28 29 43 95
2020 Client contact centre 22 36 42 18
2020 Federal regulators 17 72 11 18
2020 Communications or public affairs 22 30 47 59
2020 Access to information and privacy 25 56 19 16
2020 Security 30 40 30 24
2020 Library services 10 62 29 24
2020 Legal services 16 48 36 1825
2020 Administration and operations 22 32 46 239
2020 Human resources 31 35 34 137
2020 Financial management 33 31 36 113
2020 Procurement 22 23 55 13
2020 Real property 14 66 20 14
2020 Information management 27 39 34 56
2020 Information technology 23 37 40 107
2020 Data sciences 36 22 42 14
2020 Policy 28 35 37 113
2020 Project management 28 42 30 24
2020 Other services to the public 14 30 56 16
2020 None of the above 19 43 38 86
2019 Client contact centre 28 31 41 20
2019 Federal regulators 13 56 31 16
2019 Communications or public affairs 39 28 33 58
2019 Access to information and privacy 33 33 33 20
2019 Security 34 38 29 28
2019 Library services 20 37 43 23
2019 Legal services 18 42 40 1535
2019 Administration and operations 32 35 33 235
2019 Human resources 27 32 42 130
2019 Financial management 36 32 33 108
2019 Procurement 54 19 27 15
2019 Information management 27 42 31 60
2019 Information technology 25 41 34 77
2019 Internal audit 33 67 0 11
2019 Policy 26 29 44 88
2019 Project management 26 30 44 21
2019 Other services to the public 13 37 49 13
2019 None of the above 18 51 31 86
2018 Client contact centre 25 19 56 23
2018 Federal regulators 12 50 38 16
2018 Communications or public affairs 43 22 35 49
2018 Access to information and privacy 16 46 38 13
2018 Security 23 42 35 26
2018 Library services 36 38 26 20
2018 Legal services 20 41 40 1619
2018 Administration and operations 25 35 40 200
2018 Human resources 40 34 26 113
2018 Financial management 32 32 36 113
2018 Information management 27 44 29 60
2018 Information technology 21 40 39 70
2018 Evaluation 30 17 53 11
2018 Data sciences 31 15 54 13
2018 Policy 25 39 36 69
2018 Project management 23 41 36 20
2018 None of the above 30 38 32 76

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Communications or public affairs 0 26 42 11 15 5 20
2022 Security 0 39 46 0 0 15 10
2022 Legal services 16 43 16 12 5 9 505
2022 Administration and operations 18 41 31 3 2 4 105
2022 Human resources 16 37 34 1 3 8 65
2022 Financial management 2 41 32 8 8 8 35
2022 Information management 11 42 16 11 0 19 15
2022 Information technology 21 26 29 6 9 9 35
2022 Policy 16 32 33 0 11 8 35
2022 Project management 19 40 18 0 0 22 15
2022 None of the above 10 32 27 17 12 3 25
2020 Communications or public affairs 0 38 38 0 17 8 13
2020 Legal services 21 39 22 8 4 6 295
2020 Administration and operations 26 28 33 2 2 9 53
2020 Human resources 9 44 36 3 8 0 42
2020 Financial management 9 43 46 0 0 2 38
2020 Information management 23 12 41 8 0 16 14
2020 Information technology 12 24 36 4 13 12 25
2020 Policy 22 31 31 3 3 10 32
2020 None of the above 18 31 33 12 0 6 17
2019 Communications or public affairs 8 21 29 13 25 4 21
2019 Legal services 17 38 26 11 1 7 277
2019 Administration and operations 12 28 36 7 5 12 74
2019 Human resources 13 45 16 11 10 6 33
2019 Financial management 11 38 36 0 8 7 39
2019 Information management 6 19 49 0 15 12 16
2019 Information technology 20 10 40 6 24 0 18
2019 Policy 15 29 47 0 4 4 25
2019 None of the above 12 24 34 0 24 6 16
2018 Communications or public affairs 5 5 51 5 26 8 21
2018 Legal services 14 38 20 17 4 7 314
2018 Administration and operations 21 22 39 2 8 8 50
2018 Human resources 11 26 49 0 9 5 46
2018 Financial management 3 34 53 8 0 3 38
2018 Information management 13 39 29 0 0 19 16
2018 Information technology 21 28 32 4 9 7 15
2018 Policy 15 24 45 12 0 4 18
2018 None of the above 11 23 35 9 10 13 23
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 55 35 8 3 0 0 0 90 3 35
2022 Federal regulators 82 18 0 0 0 0 0 100 0 15
2022 Communications or public affairs 51 33 11 0 6 0 0 83 6 50
2022 Access to information and privacy 76 24 0 0 0 0 0 100 0 10
2022 Security 55 41 3 0 0 0 0 97 0 25
2022 Library services 52 37 10 0 0 0 0 90 0 15
2022 Legal services 48 39 7 4 1 0 0 88 5 1915
2022 Administration and operations 52 41 3 3 0 0 0 93 4 240
2022 Human resources 60 31 4 3 2 0 0 92 4 140
2022 Financial management 53 39 3 4 0 0 0 93 4 95
2022 Procurement 44 33 23 0 0 0 0 77 0 15
2022 Real property 53 17 30 0 0 0 0 70 0 10
2022 Information management 46 45 5 3 0 0 0 91 3 55
2022 Information technology 50 40 4 1 5 0 0 89 7 85
2022 Data sciences 64 30 6 0 0 0 0 94 0 15
2022 Policy 56 32 2 8 2 0 0 88 10 100
2022 Project management 59 36 5 0 0 0 0 95 0 40
2022 Other services to the public 69 16 8 0 7 0 0 85 7 15
2022 None of the above 53 36 6 4 1 0 0 89 5 95
2020 Client contact centre 46 44 5 5 0 0 0 89 5 18
2020 Federal regulators 66 28 0 6 0 0 0 94 6 18
2020 Communications or public affairs 52 41 5 2 0 0 0 93 2 58
2020 Access to information and privacy 44 30 0 0 19 7 0 80 20 16
2020 Security 48 34 14 4 0 0 0 82 4 24
2020 Library services 41 47 4 8 0 0 0 88 8 24
2020 Legal services 44 42 9 4 1 0 0 86 5 1809
2020 Administration and operations 49 40 7 3 1 0 0 89 4 239
2020 Human resources 58 32 8 3 0 0 0 89 3 134
2020 Financial management 56 40 2 3 0 0 0 95 3 113
2020 Procurement 46 22 7 24 0 0 0 69 24 13
2020 Real property 66 20 7 7 0 0 0 86 7 14
2020 Information management 55 27 12 4 2 0 0 82 6 55
2020 Information technology 55 38 3 2 3 0 0 93 5 106
2020 Data sciences 71 29 0 0 0 0 0 100 0 14
2020 Policy 57 31 5 5 2 0 0 89 7 112
2020 Project management 83 13 0 4 0 0 0 96 4 23
2020 Other services to the public 58 34 4 0 0 0 4 96 0 16
2020 None of the above 53 32 8 2 3 0 2 87 5 85
2019 Client contact centre 42 41 12 0 6 0 0 82 6 20
2019 Federal regulators 61 39 0 0 0 0 0 100 0 16
2019 Communications or public affairs 36 49 8 7 0 0 0 85 7 58
2019 Access to information and privacy 27 50 19 0 4 0 0 77 4 20
2019 Security 41 37 14 3 3 0 0 79 7 28
2019 Library services 51 32 4 13 0 0 0 83 13 23
2019 Legal services 36 42 13 6 2 0 0 79 9 1517
2019 Administration and operations 42 47 9 2 0 0 0 88 3 232
2019 Human resources 46 39 9 3 2 0 0 86 5 130
2019 Financial management 43 45 8 3 1 1 0 89 3 108
2019 Procurement 35 47 12 6 0 0 0 82 6 15
2019 Information management 50 27 13 8 2 0 0 77 10 60
2019 Information technology 48 39 9 3 1 0 0 87 4 75
2019 Internal audit 82 10 0 0 8 0 0 92 8 11
2019 Policy 47 37 8 5 4 0 0 83 9 87
2019 Project management 37 63 0 0 0 0 0 100 0 21
2019 Other services to the public 57 29 14 0 0 0 0 86 0 13
2019 None of the above 43 46 4 2 5 0 1 90 6 85
2018 Client contact centre 42 50 8 0 0 0 0 92 0 24
2018 Federal regulators 44 50 6 0 0 0 0 94 0 16
2018 Communications or public affairs 34 44 16 4 0 0 2 79 4 49
2018 Access to information and privacy 32 46 15 7 0 0 0 78 7 13
2018 Security 57 35 8 0 0 0 0 92 0 26
2018 Library services 24 44 15 9 0 8 0 73 10 20
2018 Legal services 38 43 10 7 2 0 0 80 9 1622
2018 Administration and operations 44 41 8 4 2 1 0 86 6 199
2018 Human resources 43 38 10 7 1 1 0 82 8 114
2018 Financial management 38 49 8 5 0 0 0 87 5 112
2018 Information management 60 25 9 2 5 0 0 84 7 60
2018 Information technology 45 41 12 0 1 0 0 87 1 70
2018 Evaluation 48 43 8 0 0 0 0 92 0 11
2018 Data sciences 33 50 9 8 0 0 0 83 8 12
2018 Policy 41 56 0 2 2 0 0 97 3 68
2018 Project management 39 55 6 0 0 0 0 94 0 20
2018 None of the above 47 35 1 11 6 0 0 82 17 75

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 51 5 5 0 0 0 89 5 35
2022 Federal regulators 59 22 11 8 0 0 0 81 8 15
2022 Communications or public affairs 31 48 16 4 0 2 0 80 4 50
2022 Access to information and privacy 45 47 8 0 0 0 0 92 0 10
2022 Security 34 43 11 5 7 0 0 77 12 25
2022 Library services 57 27 11 5 0 0 0 84 5 15
2022 Legal services 25 45 17 9 2 1 0 71 11 1910
2022 Administration and operations 33 43 17 4 2 0 1 77 6 245
2022 Human resources 33 49 12 6 0 0 0 82 6 140
2022 Financial management 36 46 12 4 0 2 0 84 4 95
2022 Procurement 16 26 23 24 5 0 6 45 31 15
2022 Real property 8 56 29 0 0 7 0 69 0 10
2022 Information management 36 35 17 6 2 4 0 74 8 55
2022 Information technology 23 48 11 11 5 2 0 73 16 85
2022 Data sciences 27 66 7 0 0 0 0 93 0 15
2022 Policy 30 52 9 9 1 0 0 82 10 100
2022 Project management 50 28 15 5 0 2 0 79 5 40
2022 Other services to the public 38 47 0 0 15 0 0 85 15 15
2022 None of the above 28 44 10 11 3 3 1 75 15 95
2020 Client contact centre 22 56 17 0 0 6 0 82 0 18
2020 Federal regulators 17 66 11 6 0 0 0 83 6 18
2020 Communications or public affairs 34 44 15 2 2 3 0 81 4 59
2020 Access to information and privacy 25 45 6 0 13 11 0 79 14 16
2020 Security 28 45 22 5 0 0 0 73 5 24
2020 Library services 16 67 12 0 0 4 0 87 0 24
2020 Legal services 25 45 19 8 1 1 0 72 9 1818
2020 Administration and operations 41 44 9 4 0 1 0 87 4 241
2020 Human resources 32 50 9 7 0 1 0 83 8 137
2020 Financial management 41 42 8 4 2 2 0 85 6 114
2020 Procurement 39 37 24 0 0 0 0 76 0 13
2020 Real property 37 29 27 7 0 0 0 66 7 14
2020 Information management 41 35 15 9 0 0 0 76 9 56
2020 Information technology 34 42 19 4 0 1 1 77 4 107
2020 Data sciences 43 44 13 0 0 0 0 87 0 14
2020 Policy 28 53 12 5 2 1 0 81 6 113
2020 Project management 61 22 4 9 0 4 0 87 9 23
2020 Other services to the public 48 41 10 0 0 0 0 90 0 16
2020 None of the above 29 45 16 2 4 1 2 77 6 86
2019 Client contact centre 37 31 26 0 6 0 0 68 6 20
2019 Federal regulators 19 74 6 0 0 0 0 94 0 16
2019 Communications or public affairs 32 45 15 5 0 3 0 80 5 58
2019 Access to information and privacy 37 43 4 15 0 0 0 80 15 20
2019 Security 25 54 14 0 0 7 0 85 0 28
2019 Library services 35 42 19 4 0 0 0 77 4 21
2019 Legal services 20 43 20 11 4 2 0 64 15 1529
2019 Administration and operations 36 40 15 6 1 2 0 77 8 233
2019 Human resources 30 43 16 6 4 0 0 73 11 130
2019 Financial management 29 53 10 6 2 2 0 83 7 108
2019 Procurement 6 52 30 6 6 0 0 58 12 15
2019 Information management 37 39 17 5 2 0 0 77 7 60
2019 Information technology 27 41 20 6 4 3 0 69 10 77
2019 Internal audit 52 39 0 0 8 0 0 92 8 11
2019 Policy 37 41 15 3 2 2 0 80 5 88
2019 Project management 23 64 9 4 0 0 0 87 4 21
2019 Other services to the public 63 21 16 0 0 0 0 84 0 13
2019 None of the above 18 43 17 11 6 5 1 65 17 86
2018 Client contact centre 34 52 9 0 5 0 0 87 5 23
2018 Federal regulators 6 56 38 0 0 0 0 62 0 16
2018 Communications or public affairs 26 52 10 10 2 0 0 78 12 49
2018 Access to information and privacy 40 37 15 8 0 0 0 77 8 13
2018 Security 31 53 16 0 0 0 0 84 0 26
2018 Library services 32 38 16 15 0 0 0 70 15 20
2018 Legal services 18 42 22 13 4 1 0 60 18 1616
2018 Administration and operations 33 45 14 7 0 1 0 79 7 197
2018 Human resources 24 41 18 11 5 1 0 66 16 113
2018 Financial management 24 46 18 9 2 1 0 71 10 112
2018 Information management 37 42 18 2 2 0 0 79 3 60
2018 Information technology 28 44 12 9 6 1 0 73 15 70
2018 Evaluation 35 46 10 10 0 0 0 81 10 10
2018 Data sciences 15 37 33 8 0 8 0 57 8 13
2018 Policy 29 53 13 4 0 0 0 83 4 67
2018 Project management 42 39 10 10 0 0 0 80 10 20
2018 None of the above 18 46 21 9 4 3 0 65 13 76

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 8 25 29 18 11 4 6 32 36 35
2022 Federal regulators 11 0 40 18 24 0 7 45 12 15
2022 Communications or public affairs 9 26 37 17 7 0 4 25 37 50
2022 Access to information and privacy 8 15 16 23 15 7 16 50 30 10
2022 Security 33 25 20 19 0 0 3 20 60 25
2022 Library services 5 5 51 20 10 0 9 33 11 15
2022 Legal services 6 20 37 23 10 1 1 35 28 1910
2022 Administration and operations 7 21 33 22 13 0 3 37 29 245
2022 Human resources 9 26 36 14 10 0 4 26 36 140
2022 Financial management 5 8 38 27 17 1 4 46 14 95
2022 Procurement 15 19 37 11 18 0 0 30 34 15
2022 Real property 17 19 30 35 0 0 0 35 36 10
2022 Information management 11 17 26 24 19 1 1 45 29 55
2022 Information technology 13 29 28 23 4 0 2 28 43 85
2022 Data sciences 12 21 61 6 0 0 0 6 33 15
2022 Policy 8 22 44 23 3 0 0 26 30 100
2022 Project management 7 15 45 15 15 0 2 31 23 40
2022 Other services to the public 8 7 16 22 39 0 10 67 16 15
2022 None of the above 8 16 27 29 14 3 3 45 26 95
2020 Client contact centre 0 31 28 34 7 0 0 41 31 18
2020 Federal regulators 6 38 51 6 0 0 0 6 44 18
2020 Communications or public affairs 14 25 41 12 5 2 1 17 40 59
2020 Access to information and privacy 6 19 36 26 13 0 0 39 26 16
2020 Security 17 20 44 16 4 0 0 20 36 24
2020 Library services 10 8 49 29 4 0 0 33 18 24
2020 Legal services 5 20 41 22 11 1 1 33 26 1815
2020 Administration and operations 9 21 39 19 10 1 1 30 30 241
2020 Human resources 6 33 35 15 9 1 2 24 40 135
2020 Financial management 5 16 35 30 14 0 1 44 21 114
2020 Procurement 17 33 21 30 0 0 0 30 49 13
2020 Real property 7 15 28 34 15 0 0 49 22 14
2020 Information management 5 15 38 35 6 0 0 42 20 56
2020 Information technology 5 34 30 27 3 0 2 31 39 107
2020 Data sciences 22 14 42 22 0 0 0 22 36 14
2020 Policy 10 20 47 18 3 1 1 21 31 112
2020 Project management 4 13 35 27 21 0 0 48 17 23
2020 Other services to the public 0 17 42 28 13 0 0 42 17 16
2020 None of the above 13 24 26 22 11 3 2 34 38 85
2019 Client contact centre 6 14 40 29 11 0 0 39 20 20
2019 Federal regulators 20 26 36 19 0 0 0 19 45 16
2019 Communications or public affairs 12 32 24 29 2 2 0 31 44 58
2019 Access to information and privacy 22 30 31 6 11 0 0 17 52 20
2019 Security 17 27 42 7 3 0 3 11 45 28
2019 Library services 16 29 30 16 4 0 5 21 47 23
2019 Legal services 7 22 41 20 7 2 1 28 30 1527
2019 Administration and operations 7 23 38 19 12 1 1 32 30 235
2019 Human resources 11 23 38 25 2 1 0 27 35 130
2019 Financial management 4 18 38 30 10 0 1 40 22 108
2019 Procurement 0 41 24 35 0 0 0 35 41 15
2019 Information management 5 10 37 37 9 0 2 47 16 60
2019 Information technology 4 31 37 18 10 0 1 28 35 77
2019 Internal audit 18 10 27 37 8 0 0 45 28 11
2019 Policy 11 23 33 20 11 0 1 31 35 88
2019 Project management 5 27 35 19 9 0 4 29 34 21
2019 Other services to the public 7 14 7 27 38 7 0 70 23 13
2019 None of the above 13 24 32 19 9 0 3 29 39 85
2018 Client contact centre 16 24 19 29 12 0 0 42 40 24
2018 Federal regulators 13 37 17 32 0 0 0 32 50 16
2018 Communications or public affairs 16 22 43 15 4 0 0 19 38 49
2018 Access to information and privacy 22 30 15 33 0 0 0 33 52 13
2018 Security 8 24 39 26 4 0 0 30 31 26
2018 Library services 9 9 49 5 15 12 0 22 21 20
2018 Legal services 7 22 42 20 8 1 1 29 29 1622
2018 Administration and operations 6 18 39 23 9 2 3 34 25 197
2018 Human resources 13 27 33 17 7 0 2 25 41 114
2018 Financial management 6 17 41 31 5 0 1 36 23 113
2018 Information management 3 29 30 24 9 0 5 35 34 60
2018 Information technology 7 25 46 13 9 0 0 22 32 70
2018 Evaluation 0 17 45 14 14 9 0 32 19 10
2018 Data sciences 17 31 53 0 0 0 0 0 47 13
2018 Policy 7 27 39 21 6 0 0 27 34 68
2018 Project management 0 10 49 23 18 0 0 41 10 20
2018 None of the above 15 22 36 19 7 1 0 26 37 76

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 25 34 14 7 3 10 25 36 35
2022 Federal regulators 6 5 24 25 27 6 7 59 13 15
2022 Communications or public affairs 25 28 23 13 9 0 2 22 54 50
2022 Access to information and privacy 14 9 31 8 23 7 7 36 27 10
2022 Security 13 27 28 28 5 0 0 33 39 25
2022 Library services 11 22 13 16 17 13 9 42 42 15
2022 Legal services 10 22 37 17 9 1 3 28 34 1910
2022 Administration and operations 10 24 28 21 10 3 5 34 36 245
2022 Human resources 12 23 25 24 10 2 4 36 37 140
2022 Financial management 3 16 34 24 16 2 6 43 20 95
2022 Procurement 11 24 15 25 25 0 0 50 34 15
2022 Real property 0 10 48 42 0 0 0 42 10 10
2022 Information management 8 18 32 20 17 3 2 40 27 55
2022 Information technology 8 14 39 26 8 2 3 35 24 85
2022 Data sciences 12 30 40 18 0 0 0 18 42 15
2022 Policy 17 28 35 19 2 0 0 20 45 100
2022 Project management 19 20 35 14 9 2 2 24 40 40
2022 Other services to the public 14 6 16 41 14 0 10 60 22 15
2022 None of the above 11 14 29 27 15 1 4 44 26 95
2020 Client contact centre 0 11 27 38 5 7 12 53 13 18
2020 Federal regulators 0 38 28 17 11 0 6 30 41 18
2020 Communications or public affairs 17 36 24 17 3 2 1 21 55 59
2020 Access to information and privacy 7 6 25 30 13 19 0 53 16 16
2020 Security 8 38 30 20 4 0 0 24 46 24
2020 Library services 8 28 25 34 0 4 0 36 38 24
2020 Legal services 9 21 35 23 9 1 2 33 31 1814
2020 Administration and operations 6 18 37 20 14 2 3 35 26 240
2020 Human resources 12 20 30 21 12 2 3 35 33 136
2020 Financial management 4 14 33 32 14 0 3 48 19 113
2020 Procurement 0 0 39 30 15 9 7 54 0 13
2020 Real property 15 0 41 28 15 0 0 44 15 14
2020 Information management 4 16 29 27 15 4 6 46 22 55
2020 Information technology 12 18 29 30 7 2 2 38 31 106
2020 Data sciences 22 0 49 29 0 0 0 29 22 14
2020 Policy 10 30 36 16 3 3 1 20 42 113
2020 Project management 4 31 31 26 4 4 0 32 36 23
2020 Other services to the public 12 18 39 10 7 6 6 20 35 16
2020 None of the above 10 27 32 16 8 4 3 26 40 84
2019 Client contact centre 19 19 27 23 6 0 6 31 40 20
2019 Federal regulators 13 20 19 27 20 0 0 48 33 15
2019 Communications or public affairs 30 34 20 17 0 0 0 17 63 57
2019 Access to information and privacy 6 23 33 21 4 0 11 29 33 20
2019 Security 7 32 44 10 4 0 3 14 40 28
2019 Library services 20 13 46 9 8 0 4 18 34 23
2019 Legal services 15 23 32 19 8 2 2 27 39 1523
2019 Administration and operations 9 23 32 22 10 2 1 33 33 233
2019 Human resources 24 20 30 17 8 1 1 25 44 129
2019 Financial management 7 18 33 26 14 0 2 41 26 108
2019 Procurement 8 34 43 14 0 0 0 14 43 15
2019 Information management 11 16 35 24 8 4 2 35 28 60
2019 Information technology 11 28 25 24 5 3 4 31 42 77
2019 Internal audit 8 10 57 8 8 10 0 17 20 11
2019 Policy 15 18 42 17 6 1 1 23 34 88
2019 Project management 15 34 37 10 0 0 4 10 51 21
2019 Other services to the public 7 35 24 0 35 0 0 35 42 13
2019 None of the above 16 22 25 16 11 3 7 29 43 85
2018 Client contact centre 17 6 34 19 23 0 0 43 23 24
2018 Federal regulators 6 18 30 26 13 0 6 41 26 16
2018 Communications or public affairs 31 33 20 10 6 0 0 16 64 49
2018 Access to information and privacy 0 7 53 23 16 0 0 40 7 13
2018 Security 16 12 35 16 17 0 4 34 30 25
2018 Library services 14 19 36 16 15 0 0 31 33 20
2018 Legal services 14 24 35 17 8 2 1 26 38 1614
2018 Administration and operations 10 22 27 24 11 3 3 37 34 198
2018 Human resources 19 26 36 14 3 1 2 18 45 114
2018 Financial management 12 20 42 15 4 2 4 21 34 114
2018 Information management 9 22 25 25 14 3 2 41 33 60
2018 Information technology 10 26 41 14 8 0 1 22 36 70
2018 Evaluation 0 38 43 0 10 10 0 11 42 10
2018 Data sciences 15 25 31 22 8 0 0 30 40 13
2018 Policy 25 24 34 11 5 1 0 16 49 68
2018 Project management 5 35 40 12 9 0 0 20 39 20
2018 None of the above 25 20 21 12 19 1 1 31 47 76

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 11 42 23 17 0 3 41 16 35
2022 Federal regulators 21 10 10 19 32 0 7 55 34 15
2022 Communications or public affairs 8 35 30 16 9 0 2 25 44 50
2022 Access to information and privacy 14 0 25 16 30 7 7 54 17 10
2022 Security 24 3 26 25 21 0 0 46 28 25
2022 Library services 0 24 27 22 26 0 0 49 24 15
2022 Legal services 10 24 37 19 9 0 1 28 34 1910
2022 Administration and operations 6 12 34 28 13 1 5 44 19 245
2022 Human resources 9 19 29 24 14 1 4 40 30 140
2022 Financial management 1 5 32 31 25 0 5 60 7 95
2022 Procurement 5 15 29 26 25 0 0 51 20 15
2022 Real property 10 0 40 44 7 0 0 50 10 10
2022 Information management 1 8 23 37 27 1 2 66 10 55
2022 Information technology 8 15 35 25 13 2 1 39 24 85
2022 Data sciences 0 17 40 37 6 0 0 43 17 15
2022 Policy 20 26 30 19 5 0 0 25 46 100
2022 Project management 10 11 31 18 26 0 4 46 22 40
2022 Other services to the public 8 0 19 31 25 8 10 68 9 15
2022 None of the above 16 15 28 21 20 0 1 41 31 95
2020 Client contact centre 0 17 15 22 34 0 12 64 19 18
2020 Federal regulators 30 29 30 6 6 0 0 12 58 17
2020 Communications or public affairs 17 27 31 14 9 2 1 23 45 59
2020 Access to information and privacy 13 13 29 26 19 0 0 45 26 16
2020 Security 8 24 30 33 4 0 0 37 33 24
2020 Library services 0 17 51 32 0 0 0 32 17 24
2020 Legal services 10 23 40 21 6 0 1 27 33 1814
2020 Administration and operations 7 15 32 34 13 0 0 47 21 238
2020 Human resources 8 19 32 26 15 1 1 41 27 136
2020 Financial management 2 7 28 42 20 0 1 63 9 113
2020 Procurement 27 0 30 43 0 0 0 43 27 13
2020 Real property 0 27 29 14 30 0 0 44 27 14
2020 Information management 0 8 21 43 20 2 6 68 9 56
2020 Information technology 4 11 42 25 16 0 2 42 15 107
2020 Data sciences 0 29 36 27 7 0 0 35 29 14
2020 Policy 14 24 37 18 6 1 0 24 38 113
2020 Project management 4 26 22 26 22 0 0 48 30 23
2020 Other services to the public 0 4 37 33 26 0 0 59 4 16
2020 None of the above 15 23 24 22 9 3 4 33 41 84
2019 Client contact centre 11 10 25 43 12 0 0 55 20 20
2019 Federal regulators 37 19 31 6 0 6 0 7 60 16
2019 Communications or public affairs 5 36 32 24 3 0 0 27 41 58
2019 Access to information and privacy 21 19 29 20 12 0 0 32 39 19
2019 Security 3 7 44 11 31 0 3 44 11 28
2019 Library services 9 8 47 32 0 0 4 34 18 23
2019 Legal services 10 23 41 18 6 1 1 25 34 1522
2019 Administration and operations 3 18 34 28 16 0 1 44 21 233
2019 Human resources 8 22 29 30 10 0 1 41 30 128
2019 Financial management 2 6 33 42 16 0 1 59 8 107
2019 Procurement 20 6 51 13 9 0 0 22 27 15
2019 Information management 6 6 26 37 19 2 4 60 12 58
2019 Information technology 5 11 21 46 16 1 0 63 16 77
2019 Internal audit 18 0 30 27 25 0 0 52 18 11
2019 Policy 14 20 32 25 8 0 0 33 35 86
2019 Project management 0 9 39 39 9 0 4 50 9 21
2019 Other services to the public 0 20 28 14 31 0 7 48 22 13
2019 None of the above 8 13 39 25 11 0 4 38 22 84
2018 Client contact centre 4 7 23 33 28 5 0 64 12 24
2018 Federal regulators 18 32 38 12 0 0 0 12 50 16
2018 Communications or public affairs 18 26 20 21 13 0 2 34 45 49
2018 Access to information and privacy 24 24 17 8 26 0 0 35 48 12
2018 Security 0 8 43 37 12 0 0 49 8 26
2018 Library services 5 15 43 32 0 5 0 34 21 20
2018 Legal services 9 22 41 18 8 0 1 26 32 1608
2018 Administration and operations 4 13 37 29 14 2 2 45 18 195
2018 Human resources 15 19 39 19 7 0 1 26 34 113
2018 Financial management 2 12 35 39 10 0 1 50 14 114
2018 Information management 2 10 26 39 18 0 5 61 12 60
2018 Information technology 6 16 41 26 11 0 0 37 22 70
2018 Evaluation 0 16 41 13 22 8 0 38 17 11
2018 Data sciences 8 35 25 32 0 0 0 32 43 12
2018 Policy 22 28 28 12 10 0 0 22 50 67
2018 Project management 0 6 44 35 15 0 0 51 6 18
2018 None of the above 17 16 39 12 16 0 0 28 33 76

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 9 14 24 32 17 0 3 51 24 35
2022 Federal regulators 12 10 10 28 26 6 8 63 26 15
2022 Communications or public affairs 18 20 20 27 9 2 4 38 40 50
2022 Access to information and privacy 7 8 8 33 30 7 7 74 17 10
2022 Security 36 23 5 24 4 0 9 30 65 25
2022 Library services 11 18 21 21 9 0 21 38 36 15
2022 Legal services 11 23 29 18 13 2 3 33 36 1910
2022 Administration and operations 7 16 27 21 20 3 6 45 25 245
2022 Human resources 18 23 25 13 17 1 4 31 43 140
2022 Financial management 6 14 20 25 28 0 6 57 21 95
2022 Procurement 32 23 5 15 25 0 0 40 55 15
2022 Real property 28 33 25 14 0 0 0 14 61 10
2022 Information management 4 14 28 25 25 3 0 52 19 55
2022 Information technology 18 26 28 13 11 1 3 25 46 85
2022 Data sciences 12 28 37 22 0 0 0 22 41 15
2022 Policy 16 28 20 21 12 1 3 34 45 100
2022 Project management 9 12 31 29 13 4 2 45 23 40
2022 Other services to the public 0 14 31 14 31 0 10 49 16 15
2022 None of the above 13 18 19 24 19 2 4 47 33 95
2020 Client contact centre 5 10 22 28 29 0 7 61 16 18
2020 Federal regulators 0 33 34 17 11 0 6 30 35 18
2020 Communications or public affairs 17 23 28 19 5 5 3 26 44 59
2020 Access to information and privacy 19 19 23 6 25 0 6 34 41 16
2020 Security 13 16 46 21 4 0 0 25 29 24
2020 Library services 8 22 33 32 0 0 4 34 31 24
2020 Legal services 13 25 32 19 9 1 1 29 39 1818
2020 Administration and operations 8 18 25 30 18 1 1 49 26 239
2020 Human resources 14 22 26 17 16 2 3 34 39 137
2020 Financial management 3 12 25 36 21 2 1 59 15 114
2020 Procurement 33 15 15 28 0 0 9 31 53 13
2020 Real property 14 29 20 7 30 0 0 37 44 14
2020 Information management 10 19 24 41 5 2 0 47 29 56
2020 Information technology 10 29 28 13 15 3 2 30 41 107
2020 Data sciences 0 22 49 22 7 0 0 29 22 14
2020 Policy 14 23 28 22 8 4 1 32 39 112
2020 Project management 9 32 18 9 32 0 0 42 40 22
2020 Other services to the public 10 12 31 33 7 6 0 43 24 16
2020 None of the above 16 16 27 17 15 4 4 35 36 83
2019 Client contact centre 10 15 28 16 21 0 10 41 28 20
2019 Federal regulators 18 32 32 5 6 6 0 12 53 16
2019 Communications or public affairs 7 20 33 25 14 2 0 40 27 58
2019 Access to information and privacy 33 9 16 10 21 4 7 35 47 20
2019 Security 11 20 20 22 21 0 7 46 33 28
2019 Library services 24 29 25 0 12 9 0 14 58 23
2019 Legal services 17 25 30 17 8 1 2 26 43 1522
2019 Administration and operations 9 21 30 22 15 2 2 38 31 234
2019 Human resources 18 24 22 26 8 1 1 34 43 130
2019 Financial management 4 12 31 32 18 2 1 51 17 107
2019 Procurement 24 6 26 28 16 0 0 44 30 15
2019 Information management 12 13 40 16 17 0 2 34 25 60
2019 Information technology 12 23 24 27 9 5 0 38 37 77
2019 Internal audit 16 10 27 37 0 0 10 41 28 11
2019 Policy 13 17 31 23 13 0 2 37 31 87
2019 Project management 4 24 44 15 9 0 4 24 30 21
2019 Other services to the public 0 13 28 14 45 0 0 59 13 13
2019 None of the above 16 14 32 22 9 2 5 33 32 85
2018 Client contact centre 19 21 27 4 19 5 5 26 44 24
2018 Federal regulators 30 26 31 13 0 0 0 13 56 16
2018 Communications or public affairs 25 26 18 20 9 2 0 30 52 49
2018 Access to information and privacy 22 22 8 32 16 0 0 48 44 13
2018 Security 4 16 23 39 14 4 0 56 21 26
2018 Library services 24 34 29 8 5 0 0 12 59 20
2018 Legal services 20 27 29 14 8 2 1 22 48 1615
2018 Administration and operations 12 21 31 18 13 2 3 33 35 199
2018 Human resources 27 35 16 13 8 0 1 21 62 113
2018 Financial management 4 22 30 31 10 2 1 42 27 114
2018 Information management 7 23 28 26 4 4 8 34 34 60
2018 Information technology 21 27 34 11 8 0 0 18 48 70
2018 Evaluation 0 40 25 13 13 8 0 29 43 11
2018 Data sciences 15 22 25 31 8 0 0 39 37 13
2018 Policy 14 32 27 14 11 1 2 26 47 68
2018 Project management 15 26 14 19 26 0 0 46 41 20
2018 None of the above 19 26 22 14 18 0 2 32 45 76

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 12 11 23 28 8 15 3 43 29 35
2022 Federal regulators 11 0 27 0 37 6 19 49 15 15
2022 Communications or public affairs 11 13 32 29 11 1 4 42 25 50
2022 Access to information and privacy 7 24 8 34 14 7 7 55 36 10
2022 Security 16 26 17 4 12 11 13 21 56 25
2022 Library services 6 11 41 0 33 0 10 36 18 15
2022 Legal services 8 17 31 23 13 4 4 39 27 1915
2022 Administration and operations 9 15 23 20 19 6 8 45 29 240
2022 Human resources 13 23 22 17 17 1 7 37 40 140
2022 Financial management 4 19 32 16 23 2 4 42 24 95
2022 Procurement 41 15 8 11 25 0 0 36 56 15
2022 Real property 7 8 34 8 15 11 16 31 21 10
2022 Information management 4 10 28 24 24 6 5 54 15 55
2022 Information technology 11 16 25 16 18 7 6 39 32 85
2022 Data sciences 25 0 19 44 12 0 0 56 25 15
2022 Policy 4 11 27 34 17 2 4 55 16 100
2022 Project management 4 11 27 22 25 8 2 53 17 40
2022 Other services to the public 0 7 6 30 41 0 17 85 8 15
2022 None of the above 12 17 23 20 20 6 3 44 31 95
2020 Client contact centre 6 11 28 23 19 0 13 49 20 17
2020 Federal regulators 6 11 49 34 0 0 0 34 17 18
2020 Communications or public affairs 9 21 17 27 16 9 1 48 33 58
2020 Access to information and privacy 13 26 17 26 13 6 0 41 41 16
2020 Security 4 20 30 33 13 0 0 46 24 24
2020 Library services 8 4 49 34 4 0 0 38 12 24
2020 Legal services 5 13 30 30 16 3 2 49 19 1810
2020 Administration and operations 5 16 23 31 22 2 1 55 21 241
2020 Human resources 5 7 33 26 23 3 3 53 12 136
2020 Financial management 4 10 33 30 19 1 4 51 14 114
2020 Procurement 17 30 15 22 7 9 0 33 51 13
2020 Real property 0 0 28 35 37 0 0 72 0 14
2020 Information management 7 8 19 34 22 6 4 62 16 56
2020 Information technology 2 15 24 31 18 8 3 54 19 107
2020 Data sciences 0 0 31 38 31 0 0 69 0 13
2020 Policy 4 4 25 38 24 4 1 64 9 113
2020 Project management 0 4 32 32 23 4 4 60 5 22
2020 Other services to the public 0 12 25 20 42 0 0 62 12 16
2020 None of the above 10 18 17 25 22 5 3 51 30 85
2019 Client contact centre 18 13 36 18 6 6 4 26 34 20
2019 Federal regulators 0 12 48 20 12 7 0 35 13 15
2019 Communications or public affairs 16 25 25 12 13 9 0 27 46 58
2019 Access to information and privacy 9 34 26 11 4 9 7 19 51 20
2019 Security 0 11 32 28 19 7 4 52 13 27
2019 Library services 15 13 59 8 4 0 0 12 29 23
2019 Legal services 11 20 31 23 10 3 2 35 32 1521
2019 Administration and operations 9 18 29 25 15 2 2 42 28 234
2019 Human resources 10 19 30 24 14 1 1 39 30 130
2019 Financial management 4 25 20 28 16 3 4 47 31 108
2019 Procurement 24 27 6 21 14 0 8 39 55 15
2019 Information management 10 18 29 23 17 2 2 41 29 60
2019 Information technology 8 13 24 29 20 5 1 52 23 77
2019 Internal audit 18 10 25 10 27 0 10 41 31 11
2019 Policy 10 10 24 34 18 0 3 54 21 88
2019 Project management 10 20 15 27 18 6 5 50 33 20
2019 Other services to the public 9 20 7 12 45 7 0 61 31 13
2019 None of the above 12 13 28 24 11 5 6 40 29 85
2018 Client contact centre 19 32 10 16 13 5 5 33 57 23
2018 Federal regulators 6 19 43 19 13 0 0 32 25 16
2018 Communications or public affairs 32 28 21 6 6 4 2 13 64 49
2018 Access to information and privacy 22 29 0 32 9 0 8 44 56 13
2018 Security 8 8 38 32 8 6 0 42 17 26
2018 Library services 14 15 43 11 9 0 8 22 31 20
2018 Legal services 13 20 31 21 11 3 1 34 34 1609
2018 Administration and operations 10 18 34 22 10 4 3 34 29 198
2018 Human resources 19 28 25 16 8 2 3 25 49 112
2018 Financial management 10 28 29 20 9 3 2 31 39 114
2018 Information management 8 13 33 32 5 5 5 40 23 59
2018 Information technology 12 19 34 19 12 2 4 32 32 69
2018 Evaluation 9 50 17 0 14 9 0 16 65 10
2018 Data sciences 15 14 17 39 15 0 0 54 29 13
2018 Policy 9 11 25 32 15 3 6 51 21 68
2018 Project management 5 9 39 31 16 0 0 47 15 20
2018 None of the above 19 16 26 12 19 4 5 34 38 75

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 18 29 14 15 4 13 35 30 35
2022 Federal regulators 6 16 11 40 21 0 7 64 24 15
2022 Communications or public affairs 10 16 28 28 15 2 0 44 27 50
2022 Access to information and privacy 8 8 32 30 8 7 7 44 19 10
2022 Security 28 28 27 6 0 5 7 6 63 25
2022 Library services 15 24 11 19 6 8 17 33 52 15
2022 Legal services 11 22 36 17 10 3 2 28 34 1915
2022 Administration and operations 7 19 30 21 15 3 5 39 29 245
2022 Human resources 8 24 35 16 14 1 3 31 33 140
2022 Financial management 3 12 30 29 20 2 5 53 16 95
2022 Procurement 15 24 25 11 25 0 0 36 39 15
2022 Real property 19 17 49 8 7 0 0 15 36 10
2022 Information management 9 15 37 21 16 2 0 38 25 55
2022 Information technology 9 18 27 28 8 7 3 40 30 85
2022 Data sciences 19 23 41 12 6 0 0 17 42 15
2022 Policy 12 20 40 19 7 0 2 26 33 100
2022 Project management 12 18 35 15 15 2 2 32 31 40
2022 Other services to the public 8 6 29 26 14 0 17 49 16 15
2022 None of the above 12 13 27 26 17 2 3 45 26 95
2020 Client contact centre 5 17 26 17 23 0 12 46 25 18
2020 Federal regulators 6 22 49 22 0 0 0 22 28 18
2020 Communications or public affairs 10 24 21 28 10 5 1 42 37 59
2020 Access to information and privacy 7 0 42 26 19 6 0 48 7 16
2020 Security 13 20 47 16 4 0 0 20 33 24
2020 Library services 17 20 29 28 6 0 0 34 37 24
2020 Legal services 9 23 36 20 9 3 1 30 33 1818
2020 Administration and operations 5 16 35 24 15 3 2 42 22 237
2020 Human resources 6 21 42 15 15 1 1 31 27 136
2020 Financial management 3 9 40 32 14 0 2 47 12 114
2020 Procurement 0 26 15 43 0 16 0 52 31 13
2020 Real property 15 7 48 14 15 0 0 29 23 14
2020 Information management 2 18 28 23 28 2 0 52 20 55
2020 Information technology 7 22 28 23 16 2 3 40 30 107
2020 Data sciences 7 13 51 22 7 0 0 29 20 14
2020 Policy 7 19 37 23 8 4 2 33 28 111
2020 Project management 4 26 40 17 13 0 0 30 30 23
2020 Other services to the public 10 14 41 13 21 0 0 35 24 16
2020 None of the above 12 14 30 17 18 5 3 38 29 84
2019 Client contact centre 12 22 31 24 11 0 0 35 34 20
2019 Federal regulators 12 21 41 12 14 0 0 26 33 15
2019 Communications or public affairs 12 25 25 18 8 11 0 30 42 57
2019 Access to information and privacy 7 14 20 33 15 0 12 54 23 19
2019 Security 15 14 39 11 11 7 4 24 32 27
2019 Library services 21 20 43 12 4 0 0 16 41 23
2019 Legal services 15 24 33 18 7 2 2 26 40 1521
2019 Administration and operations 8 20 38 18 13 1 1 32 29 235
2019 Human resources 14 24 43 10 6 2 0 17 39 129
2019 Financial management 7 15 40 23 12 0 2 36 23 108
2019 Procurement 6 32 34 19 0 8 0 21 42 15
2019 Information management 5 10 33 32 15 2 2 50 16 60
2019 Information technology 10 26 30 20 10 3 1 32 37 75
2019 Internal audit 8 20 27 27 17 0 0 45 28 11
2019 Policy 14 15 39 21 7 2 2 29 31 88
2019 Project management 10 27 33 16 10 0 4 27 39 21
2019 Other services to the public 0 7 28 7 53 0 5 64 7 13
2019 None of the above 11 15 33 20 13 4 5 36 28 82
2018 Client contact centre 15 17 30 25 8 5 0 34 34 24
2018 Federal regulators 19 37 6 19 6 6 6 29 63 16
2018 Communications or public affairs 20 24 18 26 6 4 2 34 47 49
2018 Access to information and privacy 7 7 46 32 7 0 0 39 15 13
2018 Security 8 20 35 19 12 6 0 34 29 26
2018 Library services 9 38 28 25 0 0 0 25 47 20
2018 Legal services 16 25 35 15 6 2 2 22 42 1619
2018 Administration and operations 9 20 36 20 11 3 1 32 31 200
2018 Human resources 15 23 41 15 6 1 0 21 38 114
2018 Financial management 6 28 34 23 4 2 3 28 35 113
2018 Information management 8 12 34 32 8 2 4 42 21 59
2018 Information technology 13 18 36 18 11 1 3 29 32 70
2018 Evaluation 0 40 30 0 22 8 0 24 43 11
2018 Data sciences 22 15 9 54 0 0 0 54 37 13
2018 Policy 15 25 33 15 6 6 0 22 42 69
2018 Project management 5 24 38 14 13 6 0 30 30 20
2018 None of the above 21 16 30 9 16 5 2 27 40 76

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 12 27 31 19 3 3 54 17 35
2022 Federal regulators 0 12 15 45 16 0 12 69 14 15
2022 Communications or public affairs 3 9 36 28 22 0 2 51 13 50
2022 Access to information and privacy 7 0 32 31 30 0 0 62 7 10
2022 Security 4 13 28 27 21 0 8 51 18 25
2022 Library services 5 11 27 11 45 0 0 56 17 15
2022 Legal services 5 15 39 27 12 0 1 40 20 1915
2022 Administration and operations 4 14 27 28 24 0 4 54 18 245
2022 Human resources 2 9 33 23 29 0 5 54 11 140
2022 Financial management 1 5 34 26 30 2 2 59 6 95
2022 Procurement 5 5 40 27 24 0 0 51 9 15
2022 Real property 7 19 24 43 7 0 0 50 26 10
2022 Information management 9 10 36 35 10 0 0 45 19 55
2022 Information technology 7 1 29 33 25 2 4 61 8 85
2022 Data sciences 6 5 38 46 5 0 0 51 11 15
2022 Policy 2 11 46 31 10 0 0 41 13 100
2022 Project management 0 7 48 16 27 0 2 44 7 40
2022 Other services to the public 0 0 14 40 36 0 10 84 0 15
2022 None of the above 8 13 34 30 15 0 0 45 21 95
2020 Client contact centre 4 17 16 16 35 0 12 58 24 18
2020 Federal regulators 6 21 45 22 6 0 0 28 27 18
2020 Communications or public affairs 12 15 36 27 7 2 1 35 28 59
2020 Access to information and privacy 19 13 49 13 6 0 0 19 32 16
2020 Security 13 13 41 25 5 0 4 31 26 24
2020 Library services 8 16 46 30 0 0 0 30 25 24
2020 Legal services 8 27 42 17 6 0 0 23 35 1814
2020 Administration and operations 6 22 38 22 11 1 0 33 29 241
2020 Human resources 6 13 45 26 9 1 0 36 19 135
2020 Financial management 2 8 36 34 18 2 1 53 10 114
2020 Procurement 9 0 69 22 0 0 0 22 9 13
2020 Real property 7 14 37 27 15 0 0 42 21 14
2020 Information management 7 10 42 25 14 2 0 40 17 56
2020 Information technology 2 6 39 34 14 2 2 50 9 107
2020 Data sciences 0 29 42 22 7 0 0 29 29 14
2020 Policy 4 19 44 24 7 2 0 32 23 112
2020 Project management 4 4 38 40 13 0 0 54 8 23
2020 Other services to the public 0 26 61 7 6 0 0 13 26 16
2020 None of the above 2 18 48 13 14 1 2 29 21 85
2019 Client contact centre 11 8 25 35 21 0 0 56 19 20
2019 Federal regulators 0 7 60 33 0 0 0 33 7 15
2019 Communications or public affairs 8 22 31 27 10 0 2 38 30 58
2019 Access to information and privacy 11 13 29 36 4 0 7 43 26 20
2019 Security 10 32 39 5 10 0 3 16 44 28
2019 Library services 12 32 35 13 8 0 0 21 44 23
2019 Legal services 12 25 37 16 8 1 1 24 38 1522
2019 Administration and operations 6 18 43 22 8 1 1 31 25 233
2019 Human resources 9 18 35 29 8 0 1 38 27 129
2019 Financial management 8 9 34 30 15 1 2 47 18 108
2019 Procurement 14 0 47 38 0 0 0 38 14 15
2019 Information management 7 13 31 33 12 5 0 47 20 60
2019 Information technology 1 10 37 27 24 1 0 51 11 77
2019 Internal audit 8 0 62 20 10 0 0 30 8 11
2019 Policy 11 19 47 17 6 0 0 24 29 88
2019 Project management 5 14 22 25 30 0 4 57 20 21
2019 Other services to the public 14 0 36 23 27 0 0 50 14 13
2019 None of the above 13 19 40 16 10 0 1 27 33 85

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 27 44 21 3 3 3 0 73 6 35
2022 Federal regulators 54 28 5 6 6 0 0 83 12 15
2022 Communications or public affairs 22 39 14 16 4 5 0 65 21 50
2022 Access to information and privacy 7 38 24 24 0 7 0 48 26 10
2022 Security 21 33 23 13 10 0 0 54 23 25
2022 Library services 36 17 21 13 5 9 0 58 19 15
2022 Legal services 14 36 20 18 8 3 0 52 27 1915
2022 Administration and operations 24 39 15 13 5 3 0 65 19 245
2022 Human resources 17 29 23 20 7 4 1 48 28 140
2022 Financial management 26 36 26 9 2 1 0 62 11 95
2022 Procurement 18 4 23 23 32 0 0 22 55 15
2022 Real property 16 14 26 27 17 0 0 30 43 10
2022 Information management 18 38 15 13 8 8 0 61 23 55
2022 Information technology 8 50 17 12 10 4 0 60 22 80
2022 Data sciences 18 45 13 13 12 0 0 63 24 15
2022 Policy 14 41 16 20 8 2 0 56 28 100
2022 Project management 33 36 15 9 5 2 0 70 14 40
2022 Other services to the public 24 38 18 6 15 0 0 62 20 15
2022 None of the above 15 29 20 17 13 5 1 47 32 95
2020 Client contact centre 21 51 22 0 0 6 0 77 0 18
2020 Federal regulators 28 44 11 6 6 6 0 76 12 18
2020 Communications or public affairs 30 37 15 10 2 5 0 71 13 59
2020 Access to information and privacy 18 19 19 19 13 11 0 43 36 16
2020 Security 21 48 22 0 9 0 0 69 9 24
2020 Library services 12 32 26 25 4 0 0 45 29 24
2020 Legal services 16 39 21 16 4 4 0 57 21 1809
2020 Administration and operations 29 41 15 10 2 2 0 72 12 240
2020 Human resources 24 42 18 13 2 1 0 66 16 137
2020 Financial management 30 47 13 6 3 2 0 78 9 113
2020 Procurement 17 26 7 30 0 19 0 54 37 11
2020 Real property 37 21 20 15 7 0 0 58 22 14
2020 Information management 20 44 12 24 0 0 0 64 24 56
2020 Information technology 19 46 20 8 4 4 0 68 12 106
2020 Data sciences 22 36 20 14 7 0 0 58 22 14
2020 Policy 15 44 19 12 5 5 0 62 18 113
2020 Project management 46 28 4 9 4 8 0 81 15 22
2020 Other services to the public 33 30 18 6 0 13 0 72 7 16
2020 None of the above 18 32 17 20 11 2 0 50 32 86
2019 Client contact centre 17 42 19 13 6 4 0 61 19 20
2019 Federal regulators 0 31 43 13 0 13 0 36 15 16
2019 Communications or public affairs 12 43 23 15 2 5 0 58 18 57
2019 Access to information and privacy 25 24 22 15 9 4 0 52 25 20
2019 Security 21 34 24 14 0 7 0 59 15 28
2019 Library services 21 21 22 22 14 0 0 42 36 22
2019 Legal services 10 30 26 22 8 4 0 42 31 1521
2019 Administration and operations 21 38 19 16 4 2 0 61 20 232
2019 Human resources 10 37 25 23 4 1 0 47 27 129
2019 Financial management 16 45 21 11 3 4 0 63 15 108
2019 Procurement 16 34 12 33 6 0 0 49 39 15
2019 Information management 23 30 23 16 6 2 0 54 22 60
2019 Information technology 22 36 21 10 5 6 0 62 16 77
2019 Internal audit 45 37 10 0 8 0 0 82 8 11
2019 Policy 10 44 27 8 6 6 0 57 15 88
2019 Project management 4 43 40 4 0 9 0 51 5 21
2019 Other services to the public 34 29 28 9 0 0 0 63 9 13
2019 None of the above 13 30 19 22 10 1 4 46 34 85

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 58 24 12 4 0 3 0 84 4 35
2022 Federal regulators 69 25 6 0 0 0 0 94 0 15
2022 Communications or public affairs 56 20 10 4 9 2 0 77 13 50
2022 Access to information and privacy 48 28 8 8 8 0 0 76 16 10
2022 Security 54 27 4 11 4 0 0 81 15 25
2022 Library services 71 15 0 0 5 9 0 95 5 15
2022 Legal services 42 33 10 7 5 2 0 77 13 1915
2022 Administration and operations 54 28 5 7 5 1 0 83 12 245
2022 Human resources 58 28 7 4 1 1 0 87 6 140
2022 Financial management 58 33 4 4 1 0 0 91 5 95
2022 Procurement 47 42 0 5 5 0 0 89 11 15
2022 Real property 27 40 0 33 0 0 0 67 33 10
2022 Information management 53 35 4 2 3 3 0 91 5 55
2022 Information technology 58 28 4 4 5 2 0 87 9 80
2022 Data sciences 65 23 12 0 0 0 0 88 0 15
2022 Policy 56 28 6 6 3 1 0 85 9 100
2022 Project management 71 18 7 2 2 0 0 89 5 40
2022 Other services to the public 40 31 0 9 7 13 0 81 19 15
2022 None of the above 47 31 6 9 4 3 0 81 13 95
2020 Client contact centre 36 36 11 11 6 0 0 72 17 18
2020 Federal regulators 66 11 0 11 6 6 0 82 18 18
2020 Communications or public affairs 49 36 9 7 0 0 0 85 7 59
2020 Access to information and privacy 45 30 6 0 19 0 0 75 19 16
2020 Security 50 45 0 0 4 0 0 96 4 24
2020 Library services 59 21 8 12 0 0 0 79 12 24
2020 Legal services 38 33 10 11 5 2 0 73 16 1817
2020 Administration and operations 52 31 5 7 4 1 0 83 11 241
2020 Human resources 70 20 4 2 2 1 1 91 4 136
2020 Financial management 59 24 5 8 3 1 0 84 11 113
2020 Procurement 30 30 17 15 0 9 0 66 16 13
2020 Real property 56 28 0 15 0 0 0 85 15 14
2020 Information management 49 32 4 12 4 0 0 80 16 56
2020 Information technology 55 34 5 2 3 1 0 90 5 106
2020 Data sciences 78 14 0 7 0 0 0 93 7 14
2020 Policy 53 31 8 2 3 3 0 86 5 113
2020 Project management 65 13 0 9 12 0 0 78 22 23
2020 Other services to the public 39 33 12 9 7 0 0 71 16 16
2020 None of the above 46 28 6 12 6 1 0 75 18 85
2019 Client contact centre 46 25 14 9 6 0 0 71 15 20
2019 Federal regulators 65 14 14 0 0 7 0 85 0 15
2019 Communications or public affairs 46 21 17 12 5 0 0 67 17 58
2019 Access to information and privacy 44 25 9 13 9 0 0 69 22 20
2019 Security 72 14 10 0 3 0 0 86 3 28
2019 Library services 45 25 13 12 5 0 0 70 17 23
2019 Legal services 32 35 12 12 8 2 0 68 20 1526
2019 Administration and operations 45 27 10 10 8 0 0 72 18 234
2019 Human resources 63 21 9 4 3 0 0 84 7 129
2019 Financial management 49 34 10 4 2 0 0 83 6 108
2019 Procurement 46 29 0 6 19 0 0 75 25 14
2019 Information management 38 39 7 9 7 0 0 77 15 60
2019 Information technology 63 25 5 3 4 0 0 88 6 76
2019 Internal audit 62 20 0 10 8 0 0 82 18 11
2019 Policy 39 29 14 13 5 0 0 68 18 88
2019 Project management 33 38 14 10 4 0 0 71 15 21
2019 Other services to the public 66 14 14 7 0 0 0 79 7 13
2019 None of the above 36 30 8 8 14 0 3 68 23 84
2018 Client contact centre 40 31 23 3 0 4 0 74 3 23
2018 Federal regulators 45 31 6 18 0 0 0 75 18 16
2018 Communications or public affairs 34 24 11 21 10 0 0 58 31 48
2018 Access to information and privacy 25 61 7 0 7 0 0 85 7 13
2018 Security 58 26 8 8 0 0 0 84 8 26
2018 Library services 36 39 5 20 0 0 0 75 20 20
2018 Legal services 28 34 12 14 10 2 0 63 25 1613
2018 Administration and operations 43 30 9 10 7 0 0 73 17 198
2018 Human resources 52 28 3 11 5 0 1 81 16 113
2018 Financial management 50 34 7 7 2 0 0 84 9 113
2018 Information management 46 33 5 12 4 0 0 79 16 59
2018 Information technology 53 28 9 5 3 0 2 82 9 68
2018 Evaluation 37 0 29 17 8 8 0 41 28 11
2018 Data sciences 46 16 8 23 8 0 0 62 31 13
2018 Policy 47 24 8 11 9 0 0 72 20 69
2018 Project management 61 24 10 0 5 0 0 85 5 20
2018 None of the above 29 34 5 11 18 3 0 65 29 76

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 60 35 3 3 0 0 0 95 3 35
2022 Federal regulators 79 11 0 10 0 0 0 90 10 15
2022 Communications or public affairs 59 27 7 4 4 0 0 85 7 50
2022 Access to information and privacy 48 28 8 16 0 0 0 76 16 10
2022 Security 45 44 11 0 0 0 0 89 0 25
2022 Library services 64 36 0 0 0 0 0 100 0 15
2022 Legal services 56 34 5 3 2 0 0 90 5 1910
2022 Administration and operations 65 26 4 4 1 0 0 91 5 245
2022 Human resources 59 30 5 4 1 1 0 89 5 140
2022 Financial management 70 23 4 2 1 0 0 93 3 95
2022 Procurement 57 43 0 0 0 0 0 100 0 15
2022 Real property 36 56 0 7 0 0 0 93 7 10
2022 Information management 59 31 4 3 2 0 0 91 5 55
2022 Information technology 62 28 1 4 5 0 0 90 9 85
2022 Data sciences 66 34 0 0 0 0 0 100 0 15
2022 Policy 61 28 3 7 1 0 0 89 8 100
2022 Project management 84 14 2 0 0 0 0 98 0 40
2022 Other services to the public 71 15 8 0 7 0 0 85 7 15
2022 None of the above 60 24 7 7 0 1 1 86 7 95
2020 Client contact centre 49 39 0 6 6 0 0 88 12 17
2020 Federal regulators 56 33 6 6 0 0 0 89 6 18
2020 Communications or public affairs 56 36 7 2 0 0 0 91 2 59
2020 Access to information and privacy 57 24 0 0 19 0 0 81 19 16
2020 Security 59 32 8 0 0 0 0 92 0 24
2020 Library services 67 25 8 0 0 0 0 92 0 24
2020 Legal services 48 38 8 5 1 0 0 86 6 1813
2020 Administration and operations 61 32 1 3 2 0 0 93 5 239
2020 Human resources 72 23 2 1 1 0 1 95 2 137
2020 Financial management 66 23 5 3 3 0 0 89 6 113
2020 Procurement 50 34 0 16 0 0 0 84 16 12
2020 Real property 62 38 0 0 0 0 0 100 0 13
2020 Information management 47 37 6 7 2 0 0 84 9 56
2020 Information technology 71 24 3 2 1 0 0 94 3 106
2020 Data sciences 86 14 0 0 0 0 0 100 0 14
2020 Policy 62 30 5 2 1 1 0 93 3 113
2020 Project management 78 13 0 4 4 0 0 92 8 23
2020 Other services to the public 46 32 15 7 0 0 0 77 7 16
2020 None of the above 53 29 7 8 3 0 0 82 11 85
2019 Client contact centre 52 29 6 8 6 0 0 80 14 20
2019 Federal regulators 50 39 5 0 6 0 0 89 6 16
2019 Communications or public affairs 50 30 7 8 5 0 0 80 13 58
2019 Access to information and privacy 46 36 4 13 0 0 0 82 13 20
2019 Security 61 29 7 4 0 0 0 89 4 27
2019 Library services 57 25 10 9 0 0 0 81 9 23
2019 Legal services 40 39 8 9 3 0 0 80 12 1525
2019 Administration and operations 48 29 9 7 4 1 0 78 12 234
2019 Human resources 62 30 2 5 0 1 0 92 5 130
2019 Financial management 53 38 6 3 0 0 0 91 3 108
2019 Procurement 50 14 12 12 12 0 0 64 24 15
2019 Information management 39 35 9 10 7 0 0 74 17 60
2019 Information technology 61 33 3 2 1 0 0 94 4 76
2019 Internal audit 45 37 0 10 8 0 0 82 18 11
2019 Policy 54 34 4 5 3 0 0 89 8 87
2019 Project management 46 48 6 0 0 0 0 94 0 21
2019 Other services to the public 40 60 0 0 0 0 0 100 0 13
2019 None of the above 39 36 11 10 2 0 1 76 12 84
2018 Client contact centre 49 38 9 4 0 0 0 86 4 23
2018 Federal regulators 45 36 19 0 0 0 0 81 0 16
2018 Communications or public affairs 51 32 4 8 4 0 0 83 13 48
2018 Access to information and privacy 63 37 0 0 0 0 0 100 0 13
2018 Security 51 41 8 0 0 0 0 92 0 26
2018 Library services 60 30 5 5 0 0 0 91 5 20
2018 Legal services 37 41 9 8 4 0 0 79 12 1616
2018 Administration and operations 45 34 10 9 2 0 0 79 11 197
2018 Human resources 49 40 2 7 2 1 0 89 9 112
2018 Financial management 58 34 4 2 2 0 0 93 4 111
2018 Information management 47 31 11 8 4 0 0 78 12 60
2018 Information technology 53 33 9 4 0 0 0 87 4 69
2018 Evaluation 35 41 24 0 0 0 0 76 0 11
2018 Data sciences 45 32 8 15 0 0 0 77 15 13
2018 Policy 52 37 3 6 1 2 0 90 7 69
2018 Project management 51 39 10 0 0 0 0 90 0 20
2018 None of the above 41 35 10 5 9 0 0 76 14 76

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 34 11 0 6 0 0 82 6 35
2022 Federal regulators 62 28 11 0 0 0 0 89 0 15
2022 Communications or public affairs 44 44 4 2 5 0 0 89 8 50
2022 Access to information and privacy 55 30 8 8 0 0 0 84 8 10
2022 Security 50 23 4 11 4 8 0 80 16 25
2022 Library services 78 17 5 0 0 0 0 95 0 15
2022 Legal services 49 37 7 4 2 1 0 87 6 1915
2022 Administration and operations 53 32 9 2 2 1 1 87 4 245
2022 Human resources 51 36 7 4 1 1 0 88 5 140
2022 Financial management 53 36 7 2 2 1 0 89 4 95
2022 Procurement 51 43 6 0 0 0 0 94 0 15
2022 Real property 39 33 21 7 0 0 0 72 7 10
2022 Information management 57 34 7 0 0 2 0 93 0 55
2022 Information technology 54 32 9 2 4 0 0 85 6 85
2022 Data sciences 65 29 0 6 0 0 0 94 6 15
2022 Policy 61 33 4 1 1 1 0 94 2 100
2022 Project management 71 25 4 0 0 0 0 96 0 40
2022 Other services to the public 62 24 8 0 7 0 0 85 7 15
2022 None of the above 50 35 7 6 0 2 0 87 6 95
2020 Client contact centre 30 48 5 5 6 5 0 83 12 18
2020 Federal regulators 61 22 11 6 0 0 0 83 6 18
2020 Communications or public affairs 49 40 7 3 0 0 0 90 3 58
2020 Access to information and privacy 51 24 0 0 19 6 0 80 20 16
2020 Security 59 28 5 0 8 0 0 87 8 24
2020 Library services 59 29 8 4 0 0 0 88 4 24
2020 Legal services 45 39 9 4 2 1 0 85 6 1809
2020 Administration and operations 48 37 6 5 2 2 0 87 7 236
2020 Human resources 63 31 2 2 0 2 0 95 2 135
2020 Financial management 53 32 8 4 2 1 1 86 6 114
2020 Procurement 55 30 15 0 0 0 0 85 0 13
2020 Real property 65 28 0 7 0 0 0 93 7 14
2020 Information management 45 39 10 2 4 0 0 84 6 55
2020 Information technology 59 28 9 3 1 0 0 88 4 106
2020 Data sciences 78 22 0 0 0 0 0 100 0 14
2020 Policy 51 37 9 1 2 1 0 89 3 109
2020 Project management 73 14 4 4 4 0 0 87 9 22
2020 Other services to the public 39 40 13 8 0 0 0 79 8 15
2020 None of the above 46 32 11 6 5 0 0 79 11 86
2019 Client contact centre 47 20 20 8 6 0 0 67 14 20
2019 Federal regulators 50 37 13 0 0 0 0 87 0 16
2019 Communications or public affairs 35 52 9 5 0 0 0 86 5 57
2019 Access to information and privacy 41 21 22 4 4 0 7 67 9 20
2019 Security 62 24 11 0 3 0 0 86 3 28
2019 Library services 54 38 0 8 0 0 0 92 8 23
2019 Legal services 39 40 11 6 2 1 0 81 8 1527
2019 Administration and operations 43 35 12 6 2 1 0 80 9 235
2019 Human resources 54 37 4 4 0 1 0 92 4 130
2019 Financial management 41 47 7 3 1 0 0 88 4 108
2019 Procurement 58 6 30 0 6 0 0 64 6 15
2019 Information management 31 46 12 2 7 2 0 78 9 59
2019 Information technology 60 31 4 4 1 0 0 91 5 75
2019 Internal audit 45 37 10 0 8 0 0 82 8 11
2019 Policy 44 43 6 5 1 0 0 87 6 88
2019 Project management 37 50 9 0 0 4 0 91 0 21
2019 Other services to the public 56 23 14 7 0 0 0 79 7 13
2019 None of the above 32 37 16 10 5 0 1 70 14 85
2018 Client contact centre 54 15 27 0 0 4 0 71 0 23
2018 Federal regulators 32 56 12 0 0 0 0 88 0 16
2018 Communications or public affairs 44 39 8 6 2 0 0 83 8 48
2018 Access to information and privacy 55 45 0 0 0 0 0 100 0 13
2018 Security 47 41 12 0 0 0 0 88 0 26
2018 Library services 41 44 11 5 0 0 0 85 5 20
2018 Legal services 36 45 10 6 2 1 0 82 8 1616
2018 Administration and operations 38 41 12 6 1 2 0 81 7 197
2018 Human resources 48 35 9 6 2 0 0 83 8 113
2018 Financial management 48 39 5 7 1 0 0 87 8 112
2018 Information management 40 41 8 3 6 2 0 82 9 60
2018 Information technology 47 40 11 1 0 0 0 87 1 69
2018 Evaluation 46 17 29 8 0 0 0 62 8 11
2018 Data sciences 54 15 23 8 0 0 0 69 8 13
2018 Policy 51 35 6 4 2 2 0 88 6 68
2018 Project management 34 55 11 0 0 0 0 89 0 19
2018 None of the above 38 30 18 9 5 0 0 69 13 76

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 50 3 6 0 3 0 91 7 35
2022 Federal regulators 54 36 5 0 0 5 0 95 0 15
2022 Communications or public affairs 44 22 10 13 7 3 0 68 21 50
2022 Access to information and privacy 34 45 7 8 0 7 0 85 8 10
2022 Security 54 34 3 0 4 0 4 93 4 25
2022 Library services 59 31 10 0 0 0 0 90 0 15
2022 Legal services 31 40 13 8 5 3 0 73 13 1915
2022 Administration and operations 43 38 10 4 3 2 0 82 7 245
2022 Human resources 41 44 9 2 2 1 0 86 4 140
2022 Financial management 43 46 9 0 1 2 0 90 1 95
2022 Procurement 23 37 24 10 0 6 0 64 11 15
2022 Real property 16 34 7 33 10 0 0 50 43 10
2022 Information management 43 32 9 7 5 4 0 78 13 55
2022 Information technology 36 43 9 3 5 3 0 82 8 85
2022 Data sciences 40 47 6 0 6 0 0 87 6 15
2022 Policy 31 46 12 5 5 1 0 78 10 100
2022 Project management 48 41 5 5 2 0 0 89 7 40
2022 Other services to the public 29 42 17 6 7 0 0 71 13 15
2022 None of the above 30 42 12 5 9 2 0 74 15 95
2020 Client contact centre 46 33 11 5 6 0 0 78 11 18
2020 Federal regulators 49 39 11 0 0 0 0 89 0 18
2020 Communications or public affairs 42 39 17 0 2 0 0 81 2 59
2020 Access to information and privacy 31 43 6 7 13 0 0 74 19 16
2020 Security 33 41 8 9 4 5 0 77 14 24
2020 Library services 36 47 8 4 0 4 0 87 4 24
2020 Legal services 26 43 15 10 4 2 0 70 14 1811
2020 Administration and operations 44 38 11 3 2 1 1 83 5 239
2020 Human resources 44 41 10 4 1 1 0 86 5 136
2020 Financial management 48 42 6 3 1 0 0 90 3 113
2020 Procurement 39 36 16 10 0 0 0 74 10 12
2020 Real property 37 42 7 7 0 7 0 85 8 14
2020 Information management 42 38 14 4 2 0 0 81 6 56
2020 Information technology 51 34 7 6 0 2 0 87 6 107
2020 Data sciences 36 49 7 7 0 0 0 86 7 14
2020 Policy 26 43 16 13 1 2 0 70 14 110
2020 Project management 45 38 0 4 8 4 0 87 13 24
2020 Other services to the public 39 37 6 18 0 0 0 76 18 16
2020 None of the above 24 39 19 11 5 2 0 65 16 86
2019 Client contact centre 37 43 10 0 10 0 0 80 10 20
2019 Federal regulators 23 45 20 6 0 6 0 72 7 16
2019 Communications or public affairs 25 53 10 10 0 2 0 80 10 58
2019 Access to information and privacy 49 27 20 4 0 0 0 76 4 20
2019 Security 39 40 14 3 0 4 0 82 4 28
2019 Library services 39 30 14 13 4 0 0 69 17 22
2019 Legal services 21 43 18 11 5 3 0 66 16 1521
2019 Administration and operations 41 35 14 7 3 1 0 76 10 233
2019 Human resources 37 37 11 10 4 1 0 74 14 129
2019 Financial management 34 52 10 2 0 3 0 88 2 108
2019 Procurement 32 48 14 0 6 0 0 80 6 15
2019 Information management 31 46 12 2 5 4 0 80 7 60
2019 Information technology 50 32 14 1 2 0 0 82 4 77
2019 Internal audit 52 40 0 0 8 0 0 92 8 11
2019 Policy 34 41 12 9 3 1 0 76 12 87
2019 Project management 22 40 34 0 4 0 0 61 4 21
2019 Other services to the public 65 28 7 0 0 0 0 93 0 13
2019 None of the above 27 31 17 15 6 3 1 60 23 84
2018 Client contact centre 39 44 4 4 5 4 0 86 9 23
2018 Federal regulators 31 44 12 6 0 6 0 80 7 16
2018 Communications or public affairs 29 47 12 8 0 4 0 79 8 49
2018 Access to information and privacy 48 29 15 8 0 0 0 77 8 13
2018 Security 44 37 12 8 0 0 0 80 8 26
2018 Library services 14 66 5 10 0 5 0 84 11 20
2018 Legal services 30 41 15 7 4 2 0 73 12 1614
2018 Administration and operations 43 39 13 1 1 3 0 85 3 200
2018 Human resources 37 46 6 8 3 1 0 83 11 113
2018 Financial management 46 38 11 3 1 2 0 85 4 113
2018 Information management 44 42 7 2 4 1 0 87 6 58
2018 Information technology 42 42 13 0 1 1 0 85 2 70
2018 Evaluation 67 17 16 0 0 0 0 84 0 11
2018 Data sciences 8 63 14 15 0 0 0 71 15 13
2018 Policy 43 34 9 10 3 2 0 78 13 69
2018 Project management 56 38 0 0 5 0 0 95 5 20
2018 None of the above 35 32 17 8 7 1 0 68 15 76

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 43 6 4 0 12 0 89 4 35
2022 Federal regulators 65 11 16 0 0 8 0 82 0 15
2022 Communications or public affairs 37 37 11 5 4 6 0 78 9 50
2022 Access to information and privacy 70 22 0 0 0 0 8 100 0 10
2022 Security 42 22 11 5 4 8 8 77 11 25
2022 Library services 52 16 10 0 0 22 0 87 0 15
2022 Legal services 35 37 11 6 3 7 0 78 10 1910
2022 Administration and operations 44 36 10 4 0 5 0 85 5 245
2022 Human resources 38 43 11 4 2 2 0 83 6 140
2022 Financial management 40 45 7 3 0 5 0 90 3 95
2022 Procurement 27 25 19 5 0 24 0 68 7 15
2022 Real property 31 17 9 7 0 28 8 74 11 10
2022 Information management 41 36 16 0 1 5 0 82 1 55
2022 Information technology 34 44 11 2 3 5 0 82 6 85
2022 Data sciences 47 17 30 6 0 0 0 64 6 15
2022 Policy 33 46 4 10 5 3 0 82 15 100
2022 Project management 45 33 9 2 2 9 0 85 5 40
2022 Other services to the public 52 23 0 6 0 19 0 93 7 15
2022 None of the above 35 30 16 6 2 12 0 73 9 95
2020 Client contact centre 46 38 16 0 0 0 0 84 0 18
2020 Federal regulators 28 44 17 6 0 6 0 76 6 18
2020 Communications or public affairs 37 37 15 3 3 3 0 77 7 59
2020 Access to information and privacy 42 32 6 6 6 7 0 80 14 16
2020 Security 45 39 7 0 4 4 0 88 4 24
2020 Library services 47 31 17 0 4 0 0 79 4 23
2020 Legal services 33 39 15 6 3 5 0 76 9 1820
2020 Administration and operations 45 35 12 2 1 4 1 84 3 239
2020 Human resources 51 35 8 2 1 3 0 89 3 136
2020 Financial management 55 30 6 7 0 2 1 87 7 113
2020 Procurement 43 33 15 0 0 9 0 84 0 13
2020 Real property 44 21 28 0 0 7 0 70 0 14
2020 Information management 51 33 7 3 2 2 2 88 6 56
2020 Information technology 49 33 9 2 0 6 1 88 2 107
2020 Data sciences 36 35 14 0 7 7 0 77 8 14
2020 Policy 37 38 10 12 2 1 0 76 14 113
2020 Project management 66 17 4 4 4 4 0 87 9 24
2020 Other services to the public 41 28 18 13 0 0 0 69 13 16
2020 None of the above 35 32 13 7 5 7 1 73 13 85
2019 Client contact centre 52 35 8 0 6 0 0 86 6 20
2019 Federal regulators 29 58 6 0 0 6 0 93 0 16
2019 Communications or public affairs 29 45 10 8 2 7 0 79 10 58
2019 Access to information and privacy 44 39 9 0 0 7 0 90 0 19
2019 Security 49 31 16 0 3 0 0 80 3 28
2019 Library services 49 17 24 0 5 5 0 70 5 21
2019 Legal services 32 39 15 6 3 5 0 75 9 1517
2019 Administration and operations 45 34 12 5 2 2 0 80 7 232
2019 Human resources 44 33 13 2 2 6 0 82 4 129
2019 Financial management 38 53 6 0 0 3 0 94 0 108
2019 Procurement 20 53 20 0 6 0 0 73 6 15
2019 Information management 38 44 8 4 3 2 0 84 7 60
2019 Information technology 61 26 5 0 4 5 0 91 4 76
2019 Internal audit 42 49 0 0 8 0 0 92 8 11
2019 Policy 52 28 12 8 1 0 0 79 9 87
2019 Project management 29 32 20 9 4 6 0 65 14 21
2019 Other services to the public 72 20 7 0 0 0 0 93 0 13
2019 None of the above 32 37 6 8 6 6 4 77 16 84
2018 Client contact centre 49 37 5 5 5 0 0 86 10 22
2018 Federal regulators 31 44 12 6 0 6 0 80 7 16
2018 Communications or public affairs 42 28 18 8 2 2 0 71 10 49
2018 Access to information and privacy 48 37 15 0 0 0 0 85 0 13
2018 Security 57 27 8 0 0 8 0 91 0 25
2018 Library services 26 49 5 5 5 9 0 84 11 20
2018 Legal services 35 38 15 4 4 4 0 76 8 1612
2018 Administration and operations 46 33 12 3 2 4 0 82 5 200
2018 Human resources 45 40 5 6 2 2 0 87 8 114
2018 Financial management 45 35 14 2 2 2 0 82 4 113
2018 Information management 44 39 5 3 4 4 0 88 7 59
2018 Information technology 47 36 12 1 1 3 0 85 3 70
2018 Evaluation 76 8 8 7 0 0 0 84 7 11
2018 Data sciences 23 47 23 8 0 0 0 69 8 13
2018 Policy 49 31 10 4 1 5 0 84 6 69
2018 Project management 45 35 11 0 5 5 0 83 5 20
2018 None of the above 36 32 20 1 8 3 0 70 10 76

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 58 31 8 4 0 0 0 88 4 35
2022 Federal regulators 78 10 5 6 0 0 0 89 6 15
2022 Communications or public affairs 49 32 5 9 5 0 0 81 14 50
2022 Access to information and privacy 64 28 8 0 0 0 0 92 0 10
2022 Security 56 29 11 0 4 0 0 85 4 25
2022 Library services 62 33 5 0 0 0 0 95 0 15
2022 Legal services 48 37 7 6 3 0 0 84 9 1915
2022 Administration and operations 63 28 4 3 2 0 0 91 5 245
2022 Human resources 51 40 5 4 1 0 0 90 5 140
2022 Financial management 61 36 2 1 0 0 0 97 1 95
2022 Procurement 39 25 26 10 0 0 0 64 10 15
2022 Real property 31 52 7 10 0 0 0 83 10 10
2022 Information management 53 31 11 5 2 0 0 83 6 55
2022 Information technology 55 33 4 3 4 0 0 88 8 85
2022 Data sciences 77 11 13 0 0 0 0 87 0 15
2022 Policy 56 32 5 6 1 1 0 88 7 100
2022 Project management 64 32 2 2 0 0 0 96 2 40
2022 Other services to the public 62 15 17 0 7 0 0 76 7 15
2022 None of the above 51 31 8 5 4 1 0 83 9 95
2020 Client contact centre 63 30 6 0 0 0 0 94 0 17
2020 Federal regulators 65 24 6 6 0 0 0 88 6 17
2020 Communications or public affairs 58 32 7 2 2 0 0 90 3 59
2020 Access to information and privacy 46 34 7 0 13 0 0 80 13 15
2020 Security 45 46 4 0 4 0 0 91 4 24
2020 Library services 57 34 4 4 0 0 0 92 4 24
2020 Legal services 48 35 9 6 2 0 0 83 8 1816
2020 Administration and operations 59 33 5 1 2 0 0 93 3 239
2020 Human resources 61 31 4 1 2 0 0 92 3 137
2020 Financial management 67 25 6 2 1 0 0 92 3 113
2020 Procurement 52 48 0 0 0 0 0 100 0 13
2020 Real property 51 34 7 8 0 0 0 85 8 14
2020 Information management 63 24 8 0 6 0 0 86 6 55
2020 Information technology 62 25 10 1 2 0 0 87 3 107
2020 Data sciences 65 35 0 0 0 0 0 100 0 14
2020 Policy 59 31 4 4 1 1 0 92 5 113
2020 Project management 75 13 0 4 8 0 0 88 12 24
2020 Other services to the public 57 31 4 7 0 0 0 88 7 16
2020 None of the above 41 34 18 4 3 0 0 75 7 84
2019 Client contact centre 58 29 4 0 10 0 0 86 10 20
2019 Federal regulators 31 63 6 0 0 0 0 94 0 16
2019 Communications or public affairs 48 36 7 8 0 2 0 85 8 58
2019 Access to information and privacy 54 42 0 4 0 0 0 96 4 20
2019 Security 47 42 7 0 4 0 0 89 4 26
2019 Library services 57 35 4 4 0 0 0 91 4 22
2019 Legal services 38 39 11 8 4 0 0 77 12 1528
2019 Administration and operations 55 31 7 3 3 1 0 87 6 234
2019 Human resources 55 33 6 4 2 0 0 88 6 130
2019 Financial management 53 43 4 0 0 0 0 96 0 108
2019 Procurement 50 32 6 0 12 0 0 82 12 15
2019 Information management 47 33 13 3 4 0 0 80 7 60
2019 Information technology 61 28 7 1 3 0 0 89 4 75
2019 Internal audit 52 40 0 0 8 0 0 92 8 11
2019 Policy 51 34 11 2 2 0 0 85 4 88
2019 Project management 43 42 14 0 0 0 0 86 0 21
2019 Other services to the public 72 28 0 0 0 0 0 100 0 13
2019 None of the above 41 33 12 5 7 1 1 76 12 86
2018 Client contact centre 43 40 4 8 5 0 0 83 12 23
2018 Federal regulators 31 50 13 6 0 0 0 81 6 16
2018 Communications or public affairs 47 35 8 8 2 0 0 82 10 49
2018 Access to information and privacy 62 22 15 0 0 0 0 85 0 13
2018 Security 62 30 8 0 0 0 0 92 0 26
2018 Library services 36 50 9 5 0 0 0 86 5 20
2018 Legal services 38 38 13 8 4 0 0 76 12 1615
2018 Administration and operations 52 35 7 3 2 0 0 87 5 199
2018 Human resources 45 42 6 3 3 0 0 87 6 113
2018 Financial management 52 37 5 3 2 1 0 89 5 113
2018 Information management 58 32 3 4 4 0 0 90 7 58
2018 Information technology 47 36 12 1 1 1 0 85 3 70
2018 Evaluation 59 16 0 17 0 0 8 82 18 11
2018 Data sciences 31 32 22 8 8 0 0 63 15 13
2018 Policy 53 33 7 5 3 0 0 86 7 69
2018 Project management 76 15 10 0 0 0 0 90 0 20
2018 None of the above 33 28 17 13 9 0 0 61 22 76

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 26 31 8 9 10 13 3 68 22 35
2022 Federal regulators 35 37 14 0 0 14 0 84 0 15
2022 Communications or public affairs 41 31 11 6 2 3 7 80 8 50
2022 Access to information and privacy 54 32 0 0 0 7 7 100 0 10
2022 Security 51 19 18 0 8 4 0 73 8 25
2022 Library services 41 16 0 0 0 22 21 100 0 15
2022 Legal services 38 28 10 7 4 8 6 76 12 1915
2022 Administration and operations 46 29 10 6 2 5 3 81 8 245
2022 Human resources 52 26 5 1 2 10 4 91 3 140
2022 Financial management 43 34 9 2 2 6 5 86 5 95
2022 Procurement 37 46 16 0 0 0 0 84 0 15
2022 Real property 17 16 17 7 7 8 27 52 22 10
2022 Information management 38 26 7 0 2 18 9 88 3 55
2022 Information technology 42 24 14 4 4 8 4 75 9 85
2022 Data sciences 64 11 7 12 0 0 7 80 13 15
2022 Policy 48 26 9 5 4 2 7 81 9 100
2022 Project management 57 21 11 2 0 4 4 85 2 40
2022 Other services to the public 65 0 14 6 7 8 0 71 14 15
2022 None of the above 36 32 7 5 5 9 6 81 11 95

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 35 24 16 0 10 13 3 70 12 35
2022 Federal regulators 46 21 14 0 0 19 0 83 0 15
2022 Communications or public affairs 40 26 13 7 3 3 7 74 12 50
2022 Access to information and privacy 64 22 0 0 0 7 7 100 0 10
2022 Security 43 19 19 8 4 4 4 67 13 25
2022 Library services 41 16 0 0 0 22 21 100 0 15
2022 Legal services 37 27 10 8 4 8 6 74 14 1915
2022 Administration and operations 44 30 11 5 1 5 3 81 7 245
2022 Human resources 46 29 6 2 3 10 4 87 6 140
2022 Financial management 44 29 11 3 2 6 5 82 6 95
2022 Procurement 29 54 17 0 0 0 0 83 0 15
2022 Real property 8 16 17 17 7 8 27 37 37 10
2022 Information management 36 27 9 0 2 18 9 86 3 55
2022 Information technology 39 27 13 2 4 11 4 78 7 85
2022 Data sciences 64 5 18 6 0 0 7 74 6 15
2022 Policy 42 29 9 8 4 2 7 78 13 100
2022 Project management 64 16 11 2 0 2 4 86 2 40
2022 Other services to the public 49 16 14 0 13 8 0 71 14 15
2022 None of the above 35 27 8 7 5 13 5 76 15 95

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 49 23 15 7 0 7 0 77 8 35
2022 Federal regulators 58 23 13 0 0 0 6 86 0 15
2022 Communications or public affairs 41 33 20 0 0 7 0 79 0 50
2022 Access to information and privacy 36 50 7 0 0 7 0 92 0 10
2022 Security 47 26 11 0 4 4 8 83 4 25
2022 Library services 37 31 5 0 0 27 0 94 0 15
2022 Legal services 31 31 20 4 2 11 0 71 6 1915
2022 Administration and operations 43 26 15 5 0 11 1 77 6 245
2022 Human resources 38 37 13 3 2 7 1 81 5 140
2022 Financial management 43 30 12 3 0 11 0 83 4 95
2022 Procurement 22 25 24 5 0 24 0 61 7 15
2022 Real property 24 15 24 0 0 29 8 62 0 10
2022 Information management 32 37 10 0 0 17 4 88 0 55
2022 Information technology 36 29 21 3 4 7 0 70 7 85
2022 Data sciences 47 22 26 6 0 0 0 69 6 15
2022 Policy 40 28 21 2 2 7 0 73 4 100
2022 Project management 50 26 13 0 0 11 0 85 0 40
2022 Other services to the public 37 20 7 0 0 36 0 89 0 15
2022 None of the above 21 28 17 4 1 29 0 69 8 95
2020 Client contact centre 51 33 11 0 0 6 0 89 0 18
2020 Federal regulators 39 38 11 0 0 11 0 87 0 18
2020 Communications or public affairs 40 34 15 3 0 7 0 80 4 59
2020 Access to information and privacy 36 25 13 6 6 13 0 70 15 16
2020 Security 42 34 20 0 0 0 4 79 0 24
2020 Library services 37 37 22 4 0 0 0 74 4 24
2020 Legal services 32 38 15 6 2 6 0 75 9 1820
2020 Administration and operations 44 34 13 3 1 5 1 83 4 238
2020 Human resources 47 33 11 3 1 4 0 84 4 135
2020 Financial management 49 35 8 3 1 3 0 87 4 113
2020 Procurement 52 33 7 7 0 0 0 85 7 13
2020 Real property 37 35 21 0 0 7 0 77 0 14
2020 Information management 47 28 21 0 0 2 2 78 0 56
2020 Information technology 50 29 9 1 0 10 0 89 1 107
2020 Data sciences 43 28 14 0 7 7 0 77 8 14
2020 Policy 40 33 13 7 2 6 0 77 10 113
2020 Project management 58 30 4 0 0 8 0 95 0 24
2020 Other services to the public 41 21 37 0 0 0 0 63 0 16
2020 None of the above 32 37 15 4 5 5 3 74 9 86

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 31 40 13 3 4 9 0 78 7 35
2022 Federal regulators 62 16 5 13 0 0 5 81 13 15
2022 Communications or public affairs 43 31 13 3 4 6 0 79 8 50
2022 Access to information and privacy 40 31 0 7 0 7 15 91 9 10
2022 Security 46 23 19 0 8 4 0 72 8 25
2022 Library services 54 24 9 0 0 0 13 89 0 15
2022 Legal services 38 32 9 6 5 7 4 78 12 1910
2022 Administration and operations 44 34 9 5 2 3 2 83 8 245
2022 Human resources 45 32 7 5 3 6 3 84 9 140
2022 Financial management 46 31 8 2 3 7 3 85 5 95
2022 Procurement 22 62 6 0 0 10 0 93 0 15
2022 Real property 9 39 9 0 7 7 27 75 11 10
2022 Information management 35 30 11 0 4 14 5 81 5 55
2022 Information technology 43 31 7 7 3 6 3 82 11 85
2022 Data sciences 71 6 5 12 0 7 0 82 12 15
2022 Policy 42 28 10 8 5 4 4 75 14 100
2022 Project management 53 22 14 2 2 2 4 81 5 40
2022 Other services to the public 56 16 8 6 7 8 0 78 14 15
2022 None of the above 33 30 9 6 5 12 6 77 12 95
2020 Client contact centre 45 27 11 5 6 0 6 77 12 18
2020 Federal regulators 62 16 11 0 6 0 6 82 6 18
2020 Communications or public affairs 36 36 14 5 0 7 2 79 6 59
2020 Access to information and privacy 49 13 13 0 13 13 0 70 15 16
2020 Security 38 41 17 0 0 0 4 82 0 24
2020 Library services 53 26 4 4 4 8 0 86 9 24
2020 Legal services 37 32 11 8 5 5 2 74 14 1819
2020 Administration and operations 51 25 10 6 2 3 2 80 9 238
2020 Human resources 50 32 12 2 1 4 0 85 3 136
2020 Financial management 47 33 11 3 2 2 2 83 5 112
2020 Procurement 22 37 40 0 0 0 0 60 0 13
2020 Real property 37 42 0 14 0 7 0 85 15 14
2020 Information management 40 38 3 2 4 9 3 89 7 55
2020 Information technology 47 25 17 4 0 4 3 78 4 107
2020 Data sciences 36 49 7 7 0 0 0 86 7 14
2020 Policy 38 33 9 12 2 3 4 76 14 112
2020 Project management 51 33 4 4 4 4 0 87 8 24
2020 Other services to the public 26 37 18 0 0 13 6 78 0 16
2020 None of the above 34 25 15 4 8 10 4 69 14 85

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 24 15 19 0 4 34 4 63 6 30
2022 Federal regulators 24 10 15 0 6 44 0 61 11 15
2022 Communications or public affairs 20 22 26 0 2 25 4 60 3 50
2022 Access to information and privacy 22 36 9 0 0 32 0 86 0 10
2022 Security 17 12 38 12 0 22 0 37 15 25
2022 Library services 5 30 15 0 0 45 5 70 0 15
2022 Legal services 11 16 21 4 4 41 3 48 14 1915
2022 Administration and operations 16 23 19 1 2 34 6 64 5 245
2022 Human resources 13 34 16 5 1 28 4 68 9 140
2022 Financial management 16 19 20 4 1 36 4 59 7 95
2022 Procurement 12 5 29 0 0 48 6 36 0 15
2022 Real property 0 17 18 8 10 31 16 31 35 10
2022 Information management 11 13 24 2 6 41 3 42 14 55
2022 Information technology 11 15 33 2 6 29 4 39 12 85
2022 Data sciences 6 15 50 11 0 18 0 26 13 15
2022 Policy 13 30 17 2 4 34 0 65 8 100
2022 Project management 19 23 25 5 2 25 2 57 10 40
2022 Other services to the public 38 0 16 6 7 33 0 57 19 15
2022 None of the above 11 24 8 4 5 45 4 67 17 95

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Legal services 3 12 13 12 33 25 2 20 62 40
2020 Legal services 0 9 14 20 43 14 0 10 73 49

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 17 56 8 7 3 6 3 81 11 35
2022 Federal regulators 37 25 5 0 0 25 8 93 0 15
2022 Communications or public affairs 27 27 15 6 4 11 11 69 12 50
2022 Access to information and privacy 47 21 0 16 8 7 0 74 26 10
2022 Security 31 24 21 13 4 3 4 59 19 20
2022 Library services 34 31 12 0 0 15 8 84 0 15
2022 Legal services 22 29 19 7 5 14 6 63 14 1915
2022 Administration and operations 38 25 16 4 5 9 3 71 11 245
2022 Human resources 22 33 16 8 3 8 9 67 14 140
2022 Financial management 32 33 12 6 1 7 9 77 8 95
2022 Procurement 23 28 27 5 0 17 0 61 6 15
2022 Real property 0 31 44 24 0 0 0 31 24 10
2022 Information management 32 29 21 2 2 9 5 72 4 55
2022 Information technology 32 35 8 6 4 6 10 80 11 85
2022 Data sciences 50 21 18 6 0 0 5 75 6 15
2022 Policy 34 28 12 9 4 7 6 71 15 100
2022 Project management 37 28 8 2 2 13 9 83 6 40
2022 Other services to the public 18 35 0 9 7 13 18 76 24 15
2022 None of the above 30 22 11 13 8 10 6 61 25 95
2020 Client contact centre 27 34 11 11 6 11 0 69 19 18
2020 Federal regulators 38 11 22 6 0 11 11 64 7 18
2020 Communications or public affairs 27 30 19 7 3 12 2 66 12 59
2020 Access to information and privacy 38 36 6 0 13 6 0 80 14 16
2020 Security 37 45 13 4 0 0 0 82 4 24
2020 Library services 33 34 16 8 4 4 0 70 13 24
2020 Legal services 21 26 21 11 4 13 4 57 18 1815
2020 Administration and operations 36 33 13 5 4 6 4 75 10 239
2020 Human resources 40 24 15 5 3 8 5 74 9 137
2020 Financial management 33 31 14 3 5 11 3 75 9 114
2020 Procurement 22 22 30 17 0 0 9 49 18 13
2020 Real property 44 21 28 0 0 0 7 70 0 14
2020 Information management 29 31 12 10 10 5 4 65 21 56
2020 Information technology 35 34 11 6 1 7 7 79 8 106
2020 Data sciences 36 27 0 7 0 7 22 90 10 14
2020 Policy 30 34 13 8 4 7 3 71 14 113
2020 Project management 44 30 9 0 12 0 4 78 13 23
2020 Other services to the public 21 17 37 18 0 7 0 42 19 16
2020 None of the above 27 18 18 14 8 12 5 53 26 86
2019 Client contact centre 26 36 10 8 12 4 5 68 22 20
2019 Federal regulators 31 37 13 0 6 13 0 78 7 16
2019 Communications or public affairs 27 35 8 13 3 5 8 71 19 58
2019 Access to information and privacy 23 25 13 18 9 7 5 55 30 20
2019 Security 46 33 15 0 0 0 7 84 0 27
2019 Library services 26 37 14 15 0 9 0 68 17 22
2019 Legal services 20 29 18 12 8 9 3 56 23 1530
2019 Administration and operations 29 29 18 11 8 3 2 61 20 235
2019 Human resources 44 23 16 6 3 6 3 73 10 130
2019 Financial management 36 32 16 5 4 3 4 73 9 108
2019 Procurement 19 30 12 6 18 16 0 58 28 15
2019 Information management 29 31 17 9 11 2 2 62 21 59
2019 Information technology 42 26 9 6 4 3 10 78 12 76
2019 Internal audit 45 30 8 0 18 0 0 74 18 11
2019 Policy 26 29 12 13 8 5 6 62 25 88
2019 Project management 24 18 38 4 6 4 4 47 11 21
2019 Other services to the public 48 24 7 14 7 0 0 72 21 13
2019 None of the above 16 32 23 11 9 2 6 53 22 85
2018 Client contact centre 9 57 13 9 0 9 4 75 10 23
2018 Federal regulators 13 24 25 6 12 19 0 46 22 16
2018 Communications or public affairs 20 25 19 19 8 4 4 50 30 48
2018 Access to information and privacy 26 30 37 7 0 0 0 56 7 13
2018 Security 40 31 22 8 0 0 0 70 8 26
2018 Library services 22 35 5 24 5 5 5 62 33 20
2018 Legal services 14 30 20 14 11 9 2 50 28 1620
2018 Administration and operations 21 37 16 8 6 7 4 65 17 198
2018 Human resources 24 32 19 9 5 4 6 63 16 113
2018 Financial management 24 36 17 7 5 7 4 67 14 113
2018 Information management 24 35 20 5 7 7 2 65 13 60
2018 Information technology 29 33 22 7 1 3 3 67 9 69
2018 Evaluation 13 61 8 0 8 8 0 82 9 11
2018 Data sciences 8 33 25 33 0 0 0 42 33 12
2018 Policy 28 32 16 12 8 4 0 63 21 69
2018 Project management 33 36 9 10 0 7 5 78 11 20
2018 None of the above 20 28 12 11 18 7 4 54 33 75

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 46 14 3 0 0 0 84 3 35
2022 Federal regulators 65 21 6 8 0 0 0 86 8 15
2022 Communications or public affairs 47 30 5 7 2 7 2 85 10 50
2022 Access to information and privacy 48 31 7 0 0 15 0 92 0 10
2022 Security 49 24 12 12 0 4 0 75 13 25
2022 Library services 47 26 10 7 0 9 0 80 8 15
2022 Legal services 35 38 12 8 4 3 1 75 12 1915
2022 Administration and operations 35 38 14 7 2 3 0 76 9 245
2022 Human resources 42 42 7 4 2 2 1 86 6 140
2022 Financial management 32 40 13 9 1 5 1 76 10 95
2022 Procurement 11 59 14 5 5 0 6 74 11 15
2022 Real property 23 33 11 17 0 7 8 67 20 10
2022 Information management 32 38 17 9 0 2 1 73 10 55
2022 Information technology 36 35 11 4 6 7 1 77 11 85
2022 Data sciences 37 32 26 5 0 0 0 69 5 15
2022 Policy 37 41 14 6 2 0 1 78 8 100
2022 Project management 44 28 15 5 4 4 0 75 9 40
2022 Other services to the public 60 11 9 6 15 0 0 71 20 15
2022 None of the above 30 42 9 7 5 6 1 78 12 95
2020 Client contact centre 34 27 27 5 6 0 0 61 11 18
2020 Federal regulators 44 28 11 11 0 6 0 76 12 18
2020 Communications or public affairs 38 29 15 9 2 7 0 72 11 59
2020 Access to information and privacy 38 24 6 0 13 20 0 76 16 16
2020 Security 24 54 13 4 4 0 0 78 8 24
2020 Library services 22 62 12 0 4 0 0 84 4 24
2020 Legal services 35 36 12 10 4 2 1 74 14 1815
2020 Administration and operations 42 32 14 6 3 4 0 77 9 240
2020 Human resources 47 35 13 2 0 2 1 84 2 137
2020 Financial management 34 35 12 9 3 5 2 74 13 114
2020 Procurement 45 39 0 9 0 0 7 90 10 13
2020 Real property 37 21 22 13 0 7 0 62 14 14
2020 Information management 38 41 7 8 0 4 2 84 8 56
2020 Information technology 33 41 16 6 2 1 1 76 8 107
2020 Data sciences 29 20 29 0 7 14 0 58 8 14
2020 Policy 34 38 12 10 5 1 0 73 16 113
2020 Project management 44 26 13 9 4 5 0 73 13 23
2020 Other services to the public 44 20 14 13 4 6 0 68 18 16
2020 None of the above 29 26 17 12 9 6 3 60 22 84
2019 Client contact centre 21 45 10 4 10 11 0 74 15 20
2019 Federal regulators 29 45 6 19 0 0 0 74 19 16
2019 Communications or public affairs 38 40 10 7 3 2 0 80 10 58
2019 Access to information and privacy 44 22 18 0 11 0 5 70 11 20
2019 Security 41 28 14 17 0 0 0 69 17 28
2019 Library services 30 48 4 9 5 0 5 82 14 21
2019 Legal services 31 37 14 10 5 2 1 70 16 1525
2019 Administration and operations 35 35 14 8 5 2 1 72 13 233
2019 Human resources 48 32 13 5 2 0 1 80 7 130
2019 Financial management 25 40 14 7 2 7 4 74 10 108
2019 Procurement 20 32 21 12 6 8 0 57 20 15
2019 Information management 26 44 12 8 7 2 2 73 16 60
2019 Information technology 41 33 11 1 3 10 1 83 4 77
2019 Internal audit 43 57 0 0 0 0 0 100 0 11
2019 Policy 49 34 4 10 1 1 0 85 11 88
2019 Project management 24 33 5 23 4 0 10 64 30 21
2019 Other services to the public 67 21 7 0 0 5 0 93 0 13
2019 None of the above 25 30 11 15 11 4 4 60 28 85
2018 Client contact centre 27 42 9 9 4 5 4 76 14 23
2018 Federal regulators 32 50 13 6 0 0 0 81 6 16
2018 Communications or public affairs 42 34 6 8 4 6 0 80 13 49
2018 Access to information and privacy 33 52 0 8 7 0 0 85 15 13
2018 Security 45 35 12 8 0 0 0 81 8 26
2018 Library services 33 37 19 11 0 0 0 70 11 20
2018 Legal services 32 40 12 10 4 2 0 73 14 1619
2018 Administration and operations 34 38 12 7 4 3 1 76 12 197
2018 Human resources 35 43 11 7 2 1 0 79 9 114
2018 Financial management 23 46 14 12 4 1 1 70 16 112
2018 Information management 36 41 10 7 4 2 0 79 11 60
2018 Information technology 32 43 15 8 3 0 0 74 11 70
2018 Evaluation 46 17 7 17 0 0 13 72 19 11
2018 Data sciences 46 33 22 0 0 0 0 78 0 13
2018 Policy 48 30 11 9 0 0 2 80 9 66
2018 Project management 30 34 26 0 0 5 5 71 0 20
2018 None of the above 34 30 14 14 6 1 0 65 20 76

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 41 44 10 5 0 0 0 85 5 35
2022 Federal regulators 71 21 0 0 0 8 0 100 0 15
2022 Communications or public affairs 37 32 20 2 4 5 0 73 6 50
2022 Access to information and privacy 57 43 0 0 0 0 0 100 0 10
2022 Security 48 32 16 0 0 4 0 83 0 25
2022 Library services 42 43 15 0 0 0 0 85 0 15
2022 Legal services 36 40 15 5 2 1 0 77 8 1915
2022 Administration and operations 40 38 16 3 3 1 0 79 6 245
2022 Human resources 37 43 15 2 1 1 0 81 3 140
2022 Financial management 39 47 11 2 1 1 0 86 3 95
2022 Procurement 23 52 11 0 0 14 0 87 0 15
2022 Real property 8 65 7 19 0 0 0 74 19 10
2022 Information management 34 47 15 0 0 4 0 84 0 55
2022 Information technology 35 43 11 4 3 3 0 81 8 85
2022 Data sciences 49 44 7 0 0 0 0 93 0 15
2022 Policy 39 43 14 2 3 0 0 81 5 100
2022 Project management 49 38 8 4 0 0 0 88 4 40
2022 Other services to the public 41 38 6 0 15 0 0 80 15 15
2022 None of the above 35 38 16 6 0 5 0 77 6 95
2020 Client contact centre 40 32 22 6 0 0 0 72 6 18
2020 Federal regulators 44 39 17 0 0 0 0 83 0 18
2020 Communications or public affairs 28 46 17 3 3 2 0 76 7 59
2020 Access to information and privacy 38 30 6 13 6 6 0 72 21 16
2020 Security 28 51 20 0 0 0 0 80 0 24
2020 Library services 32 42 25 0 0 0 0 75 0 24
2020 Legal services 36 38 17 6 2 2 0 75 8 1811
2020 Administration and operations 44 37 14 3 1 1 0 82 5 240
2020 Human resources 48 34 14 3 0 0 0 83 3 137
2020 Financial management 46 35 12 5 2 1 0 81 6 114
2020 Procurement 30 46 24 0 0 0 0 76 0 13
2020 Real property 30 35 27 8 0 0 0 65 8 14
2020 Information management 39 47 8 5 0 0 0 86 5 56
2020 Information technology 46 35 17 2 0 1 0 81 2 107
2020 Data sciences 36 35 7 14 0 7 0 77 16 14
2020 Policy 37 42 15 4 2 0 0 79 6 113
2020 Project management 61 27 5 4 4 0 0 87 8 23
2020 Other services to the public 44 32 6 4 6 7 0 82 11 16
2020 None of the above 29 36 16 10 7 2 0 66 17 86
2019 Client contact centre 36 35 16 4 10 0 0 71 14 20
2019 Federal regulators 19 68 6 6 0 0 0 87 6 16
2019 Communications or public affairs 31 35 16 14 0 5 0 69 14 57
2019 Access to information and privacy 35 39 14 11 0 0 0 75 11 19
2019 Security 46 26 21 7 0 0 0 72 7 27
2019 Library services 53 25 17 0 4 0 0 78 4 22
2019 Legal services 28 37 21 8 3 2 0 67 12 1522
2019 Administration and operations 36 42 12 5 4 1 0 79 9 230
2019 Human resources 39 40 15 3 2 1 0 81 4 127
2019 Financial management 32 47 13 5 0 2 0 81 5 108
2019 Procurement 35 15 36 0 6 8 0 54 7 15
2019 Information management 34 36 22 4 5 0 0 70 8 60
2019 Information technology 38 36 19 4 3 1 0 75 6 77
2019 Internal audit 52 40 0 0 8 0 0 92 8 11
2019 Policy 39 48 8 3 2 0 0 87 5 88
2019 Project management 29 41 20 5 0 6 0 73 5 20
2019 Other services to the public 59 33 9 0 0 0 0 91 0 13
2019 None of the above 24 32 22 10 4 5 1 60 16 85
2018 Client contact centre 38 38 19 0 5 0 0 76 5 22
2018 Federal regulators 13 57 30 0 0 0 0 70 0 16
2018 Communications or public affairs 21 56 8 10 2 2 0 79 13 49
2018 Access to information and privacy 33 44 23 0 0 0 0 77 0 13
2018 Security 38 47 11 4 0 0 0 85 4 26
2018 Library services 25 55 5 5 0 10 0 89 5 19
2018 Legal services 27 40 21 7 3 1 0 69 10 1614
2018 Administration and operations 38 36 16 3 4 2 0 75 8 200
2018 Human resources 35 39 20 3 1 2 0 75 4 113
2018 Financial management 28 47 17 4 3 0 0 75 8 112
2018 Information management 44 34 13 5 4 0 0 78 9 58
2018 Information technology 35 39 20 3 3 0 0 74 6 70
2018 Evaluation 54 22 7 17 0 0 0 76 17 11
2018 Data sciences 33 42 17 0 8 0 0 75 8 12
2018 Policy 41 41 18 0 0 0 0 82 0 67
2018 Project management 36 59 5 0 0 0 0 95 0 20
2018 None of the above 26 36 27 6 4 1 0 62 10 75

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 19 26 27 10 3 12 3 53 15 35
2022 Federal regulators 34 39 5 5 0 16 0 88 6 15
2022 Communications or public affairs 24 18 16 8 14 15 4 52 28 50
2022 Access to information and privacy 33 22 17 7 7 15 0 64 16 10
2022 Security 34 5 29 0 12 20 0 49 15 25
2022 Library services 39 11 5 16 0 12 17 70 23 15
2022 Legal services 17 19 17 13 15 16 3 44 35 1915
2022 Administration and operations 29 24 18 10 4 11 4 63 16 245
2022 Human resources 24 27 17 7 6 13 6 63 16 140
2022 Financial management 21 32 16 12 2 12 6 64 16 95
2022 Procurement 18 25 22 10 11 16 0 50 24 15
2022 Real property 8 8 7 17 24 36 0 25 65 10
2022 Information management 18 31 15 10 7 17 3 61 21 55
2022 Information technology 23 24 14 11 9 16 4 58 24 85
2022 Data sciences 19 34 6 29 6 0 6 56 37 15
2022 Policy 13 22 23 15 9 15 4 43 29 100
2022 Project management 30 28 11 11 4 8 6 69 19 40
2022 Other services to the public 36 20 16 0 20 0 8 61 22 15
2022 None of the above 18 19 12 20 14 17 1 44 41 95
2020 Client contact centre 23 17 16 11 6 16 11 55 23 18
2020 Federal regulators 22 34 16 11 6 11 0 63 19 18
2020 Communications or public affairs 18 24 24 5 10 18 1 51 19 59
2020 Access to information and privacy 18 13 19 6 13 31 0 45 27 16
2020 Security 17 32 17 9 9 16 0 58 22 24
2020 Library services 12 26 33 8 4 16 0 45 15 24
2020 Legal services 16 20 18 14 16 15 3 43 36 1820
2020 Administration and operations 28 24 19 9 6 11 3 60 18 239
2020 Human resources 29 21 16 9 3 13 8 63 16 136
2020 Financial management 24 25 17 6 6 16 5 63 16 111
2020 Procurement 30 13 24 24 0 9 0 47 26 13
2020 Real property 23 14 13 22 7 14 7 47 38 14
2020 Information management 24 29 18 4 10 9 7 63 16 56
2020 Information technology 21 28 17 12 6 11 5 58 22 106
2020 Data sciences 7 35 15 7 7 29 0 59 20 14
2020 Policy 16 22 19 18 10 12 3 44 33 112
2020 Project management 27 26 26 5 12 5 0 55 18 23
2020 Other services to the public 28 6 19 6 12 24 4 48 25 16
2020 None of the above 14 19 15 15 20 13 3 39 42 86
2019 Client contact centre 26 22 15 6 17 14 0 55 27 20
2019 Federal regulators 0 37 20 6 13 24 0 49 25 16
2019 Communications or public affairs 15 23 25 11 7 15 3 47 22 58
2019 Access to information and privacy 26 15 22 4 18 9 5 48 26 20
2019 Security 24 7 23 21 0 18 7 41 28 28
2019 Library services 13 31 27 4 0 25 0 59 5 22
2019 Legal services 13 15 20 17 20 12 2 33 44 1527
2019 Administration and operations 21 21 18 15 12 11 2 48 31 231
2019 Human resources 21 28 20 11 9 9 3 55 22 129
2019 Financial management 15 30 16 10 9 13 7 56 24 108
2019 Procurement 19 12 21 0 33 16 0 36 39 15
2019 Information management 23 29 19 15 11 2 1 54 27 60
2019 Information technology 23 28 24 5 8 10 3 58 14 77
2019 Internal audit 17 20 37 8 18 0 0 37 26 11
2019 Policy 8 15 18 20 17 19 3 30 47 88
2019 Project management 4 24 20 19 4 15 14 40 32 21
2019 Other services to the public 38 13 14 14 9 12 0 59 26 13
2019 None of the above 14 22 16 12 21 12 3 42 39 85
2018 Client contact centre 24 11 12 18 13 21 0 45 40 23
2018 Federal regulators 13 18 25 6 19 19 0 38 31 16
2018 Communications or public affairs 17 18 16 20 10 18 0 43 37 49
2018 Access to information and privacy 26 7 22 15 15 15 0 39 35 13
2018 Security 19 28 10 15 8 12 8 59 29 26
2018 Library services 19 26 22 14 5 14 0 52 23 20
2018 Legal services 10 18 20 19 20 11 2 32 44 1616
2018 Administration and operations 19 23 22 12 13 8 3 47 28 199
2018 Human resources 15 26 19 16 11 12 2 47 31 114
2018 Financial management 11 23 28 7 11 13 7 42 23 111
2018 Information management 25 24 21 11 6 13 0 56 20 60
2018 Information technology 18 21 21 13 10 16 1 46 29 70
2018 Evaluation 13 0 36 17 8 17 8 18 34 11
2018 Data sciences 39 0 23 0 23 15 0 45 27 13
2018 Policy 11 23 26 9 18 7 6 40 30 66
2018 Project management 22 24 19 14 11 5 5 51 28 20
2018 None of the above 16 18 20 18 20 5 3 37 41 75

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 35 3 9 0 0 0 88 9 30
2022 Federal regulators 49 51 0 0 0 0 0 100 0 15
2022 Communications or public affairs 48 38 3 7 3 0 0 86 10 50
2022 Access to information and privacy 47 30 0 23 0 0 0 77 23 10
2022 Security 28 48 4 17 4 0 0 76 21 25
2022 Library services 61 33 6 0 0 0 0 94 0 15
2022 Legal services 33 48 4 12 4 0 0 81 15 1915
2022 Administration and operations 55 36 2 6 1 0 0 91 7 245
2022 Human resources 53 35 1 10 1 0 0 88 11 140
2022 Financial management 50 39 6 4 1 0 0 89 5 95
2022 Procurement 50 23 17 9 0 0 0 73 9 15
2022 Real property 67 26 0 7 0 0 0 93 7 10
2022 Information management 44 52 1 3 0 0 0 95 3 55
2022 Information technology 49 38 1 9 4 0 0 87 12 85
2022 Data sciences 64 26 5 6 0 0 0 89 6 15
2022 Policy 25 59 1 13 2 0 0 84 15 100
2022 Project management 48 43 2 7 0 0 0 91 7 40
2022 Other services to the public 64 21 0 0 15 0 0 85 15 15
2022 None of the above 42 36 2 15 5 0 0 78 19 95
2020 Client contact centre 42 48 5 5 0 0 0 89 5 18
2020 Federal regulators 45 21 11 22 0 0 0 66 22 18
2020 Communications or public affairs 33 52 2 14 0 0 0 85 14 59
2020 Access to information and privacy 0 51 0 23 26 0 0 51 49 16
2020 Security 28 50 13 8 0 0 0 78 8 24
2020 Library services 26 45 8 21 0 0 0 71 21 24
2020 Legal services 24 52 4 17 3 0 0 76 20 1823
2020 Administration and operations 42 48 4 6 0 0 0 90 6 240
2020 Human resources 44 44 3 8 1 0 0 88 9 137
2020 Financial management 51 42 1 6 0 0 0 94 6 114
2020 Procurement 41 14 15 30 0 0 0 55 30 14
2020 Real property 57 36 0 7 0 0 0 93 7 14
2020 Information management 38 48 8 6 0 0 0 86 6 56
2020 Information technology 46 42 5 7 0 0 0 88 7 107
2020 Data sciences 36 64 0 0 0 0 0 100 0 14
2020 Policy 24 60 4 10 3 0 0 84 12 113
2020 Project management 61 22 0 13 5 0 0 83 17 23
2020 Other services to the public 21 60 12 7 0 0 0 80 7 16
2020 None of the above 34 45 5 11 4 0 0 79 16 86

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 44 0 3 3 0 0 94 6 35
2022 Federal regulators 56 31 0 6 6 0 0 88 12 15
2022 Communications or public affairs 42 25 11 9 6 0 7 73 16 50
2022 Access to information and privacy 44 16 25 15 0 0 0 60 15 10
2022 Security 46 30 4 15 4 0 0 77 19 25
2022 Library services 49 41 5 5 0 0 0 90 5 15
2022 Legal services 43 37 7 9 4 0 1 80 13 1915
2022 Administration and operations 52 33 5 8 2 0 0 85 10 245
2022 Human resources 47 35 5 7 5 0 1 83 13 140
2022 Financial management 55 31 3 10 1 0 0 86 11 95
2022 Procurement 51 32 6 11 0 0 0 83 11 15
2022 Real property 67 16 0 17 0 0 0 83 17 10
2022 Information management 48 31 3 15 3 0 0 78 19 55
2022 Information technology 36 27 13 12 4 2 6 68 18 85
2022 Data sciences 64 12 19 0 6 0 0 76 6 15
2022 Policy 37 43 2 12 3 0 3 82 16 100
2022 Project management 52 31 13 2 2 0 0 83 4 40
2022 Other services to the public 29 39 0 9 15 0 8 74 26 15
2022 None of the above 49 29 5 6 8 0 2 80 15 95
2020 Client contact centre 36 43 11 5 0 0 5 83 6 18
2020 Federal regulators 28 44 6 11 11 0 0 72 22 18
2020 Communications or public affairs 32 53 7 9 0 0 0 85 9 59
2020 Access to information and privacy 0 26 30 25 19 0 0 26 44 16
2020 Security 29 50 8 13 0 0 0 79 13 24
2020 Library services 42 28 12 13 0 4 0 74 13 24
2020 Legal services 27 42 9 17 4 0 0 69 21 1815
2020 Administration and operations 40 43 6 9 2 0 0 82 11 241
2020 Human resources 41 38 6 13 2 0 1 80 14 137
2020 Financial management 54 36 5 3 1 0 1 91 3 114
2020 Procurement 34 27 0 39 0 0 0 61 39 14
2020 Real property 44 56 0 0 0 0 0 100 0 14
2020 Information management 37 42 10 11 0 0 0 79 11 56
2020 Information technology 42 41 8 6 2 0 2 85 8 107
2020 Data sciences 44 42 7 0 0 0 7 92 0 14
2020 Policy 28 44 9 15 3 0 0 73 19 113
2020 Project management 40 39 9 5 4 0 4 82 9 23
2020 Other services to the public 32 52 5 12 0 0 0 84 12 16
2020 None of the above 28 43 15 5 6 1 2 73 11 86
2019 Client contact centre 48 33 13 0 6 0 0 81 6 20
2019 Federal regulators 49 45 0 6 0 0 0 94 6 16
2019 Communications or public affairs 53 34 8 5 0 0 0 87 5 57
2019 Access to information and privacy 23 58 0 9 9 0 0 81 19 19
2019 Security 44 38 11 3 3 0 0 82 7 28
2019 Library services 40 38 14 4 4 0 0 78 8 23
2019 Legal services 40 39 6 10 5 0 0 79 15 1528
2019 Administration and operations 48 35 7 7 2 0 0 83 10 234
2019 Human resources 47 37 5 9 2 0 0 83 11 129
2019 Financial management 53 36 7 3 1 0 0 90 3 107
2019 Procurement 34 28 8 12 18 0 0 61 30 15
2019 Information management 38 46 1 11 4 0 0 84 14 59
2019 Information technology 48 27 8 9 7 0 0 76 16 77
2019 Internal audit 45 37 0 10 8 0 0 82 18 11
2019 Policy 48 41 3 5 3 0 0 89 8 88
2019 Project management 40 29 0 23 4 4 0 72 28 21
2019 Other services to the public 49 34 0 17 0 0 0 83 17 13
2019 None of the above 34 34 8 9 13 0 1 69 23 85

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 31 6 3 4 3 0 88 7 35
2022 Federal regulators 70 8 0 11 11 0 0 77 23 15
2022 Communications or public affairs 46 37 3 4 8 2 0 85 12 50
2022 Access to information and privacy 56 22 8 14 0 0 0 78 14 10
2022 Security 44 34 3 16 4 0 0 77 20 25
2022 Library services 71 17 6 6 0 0 0 88 6 15
2022 Legal services 45 37 9 7 2 0 0 82 9 1915
2022 Administration and operations 58 31 6 5 0 0 0 89 5 245
2022 Human resources 58 32 5 5 1 0 0 90 5 140
2022 Financial management 55 37 5 3 0 0 0 92 3 95
2022 Procurement 36 43 10 0 6 0 4 82 7 15
2022 Real property 41 44 8 0 7 0 0 85 7 10
2022 Information management 54 27 8 9 2 0 0 81 10 55
2022 Information technology 48 32 6 6 8 0 0 80 14 85
2022 Data sciences 71 22 7 0 0 0 0 93 0 15
2022 Policy 40 46 6 8 0 0 0 86 8 100
2022 Project management 54 36 6 2 2 0 0 90 4 40
2022 Other services to the public 65 12 8 0 15 0 0 78 15 15
2022 None of the above 55 27 5 8 5 0 1 82 13 95
2020 Client contact centre 52 32 5 0 11 0 0 83 11 18
2020 Federal regulators 36 29 12 24 0 0 0 64 24 17
2020 Communications or public affairs 54 27 10 5 2 0 2 83 7 59
2020 Access to information and privacy 19 36 13 13 19 0 0 55 32 16
2020 Security 41 50 0 8 0 0 0 92 8 24
2020 Library services 47 37 8 8 0 0 0 84 8 24
2020 Legal services 39 38 10 11 2 0 0 77 13 1807
2020 Administration and operations 50 38 6 5 1 0 0 88 6 240
2020 Human resources 46 38 8 7 1 0 0 84 8 133
2020 Financial management 59 32 4 4 1 0 1 92 4 111
2020 Procurement 56 22 7 15 0 0 0 78 15 14
2020 Real property 59 35 6 0 0 0 0 94 0 14
2020 Information management 47 43 6 4 0 0 0 90 4 53
2020 Information technology 47 36 11 5 1 0 0 83 6 107
2020 Data sciences 57 29 7 0 0 7 0 92 0 14
2020 Policy 45 28 10 12 4 0 1 74 16 112
2020 Project management 56 31 0 0 9 0 4 91 9 23
2020 Other services to the public 40 60 0 0 0 0 0 100 0 15
2020 None of the above 42 26 19 9 3 0 0 69 12 81
2019 Client contact centre 47 23 10 14 6 0 0 70 20 20
2019 Federal regulators 49 32 6 13 0 0 0 81 13 16
2019 Communications or public affairs 37 42 15 7 0 0 0 78 7 58
2019 Access to information and privacy 37 33 9 0 21 0 0 70 21 19
2019 Security 60 33 4 4 0 0 0 93 4 27
2019 Library services 47 31 0 8 9 5 0 82 18 22
2019 Legal services 36 42 10 7 3 0 0 79 11 1510
2019 Administration and operations 51 35 7 6 1 0 0 86 7 227
2019 Human resources 52 35 10 3 0 0 0 87 3 130
2019 Financial management 43 50 5 1 0 0 0 93 1 108
2019 Procurement 62 19 6 0 13 0 0 81 13 14
2019 Information management 36 46 7 8 3 0 0 82 11 60
2019 Information technology 47 33 9 7 4 0 0 80 11 77
2019 Internal audit 64 18 10 0 8 0 0 82 8 11
2019 Policy 49 34 6 8 3 0 0 83 11 87
2019 Project management 61 30 0 5 5 0 0 91 9 20
2019 Other services to the public 55 36 0 9 0 0 0 91 9 13
2019 None of the above 43 35 10 7 5 0 1 78 12 85

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 62 32 3 0 0 4 0 97 0 30
2022 Federal regulators 84 10 6 0 0 0 0 94 0 15
2022 Communications or public affairs 68 16 6 2 2 3 2 89 5 50
2022 Access to information and privacy 77 15 8 0 0 0 0 92 0 10
2022 Security 70 24 7 0 0 0 0 93 0 25
2022 Library services 84 16 0 0 0 0 0 100 0 15
2022 Legal services 75 18 3 2 1 1 1 94 3 1915
2022 Administration and operations 81 16 2 1 0 0 0 97 1 245
2022 Human resources 76 19 1 4 0 1 0 96 4 140
2022 Financial management 78 19 2 1 0 0 0 97 1 95
2022 Procurement 70 16 6 0 0 7 0 93 0 15
2022 Real property 76 15 0 9 0 0 0 91 9 10
2022 Information management 85 13 2 0 0 0 0 98 0 55
2022 Information technology 72 17 2 4 4 0 1 90 8 85
2022 Data sciences 88 12 0 0 0 0 0 100 0 15
2022 Policy 76 19 3 2 0 0 0 95 2 100
2022 Project management 76 20 2 0 0 0 2 98 0 40
2022 Other services to the public 64 15 0 7 15 0 0 79 21 15
2022 None of the above 72 16 6 4 1 0 1 89 5 95
2020 Client contact centre 79 21 0 0 0 0 0 100 0 18
2020 Federal regulators 66 34 0 0 0 0 0 100 0 18
2020 Communications or public affairs 62 34 3 0 0 0 0 97 0 59
2020 Access to information and privacy 25 26 5 13 19 6 6 58 36 16
2020 Security 80 16 0 4 0 0 0 96 4 24
2020 Library services 92 4 4 0 0 0 0 96 0 24
2020 Legal services 76 18 3 2 0 1 0 94 3 1813
2020 Administration and operations 78 17 2 2 1 1 1 96 3 240
2020 Human resources 74 23 2 0 1 0 0 98 1 137
2020 Financial management 82 15 2 1 0 0 0 97 1 114
2020 Procurement 70 17 0 0 7 0 7 93 7 14
2020 Real property 73 14 6 7 0 0 0 87 7 14
2020 Information management 73 22 2 0 3 0 0 95 3 56
2020 Information technology 71 21 5 2 1 1 0 92 3 106
2020 Data sciences 93 0 0 0 7 0 0 93 7 14
2020 Policy 80 15 1 4 0 0 0 95 4 112
2020 Project management 81 14 0 4 0 0 0 96 4 22
2020 Other services to the public 76 17 6 0 0 0 0 94 0 16
2020 None of the above 69 18 3 4 5 0 1 88 9 86

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 85 13 0 0 0 0 3 100 0 35
2022 Federal regulators 87 8 0 0 6 0 0 94 6 15
2022 Communications or public affairs 84 7 4 0 0 0 5 96 0 50
2022 Access to information and privacy 77 7 8 8 0 0 0 84 8 10
2022 Security 89 3 0 0 8 0 0 92 8 25
2022 Library services 95 0 0 0 0 0 5 100 0 15
2022 Legal services 85 7 2 2 1 0 2 95 3 1915
2022 Administration and operations 87 9 2 0 1 0 1 97 1 245
2022 Human resources 84 9 2 4 1 0 0 93 5 140
2022 Financial management 83 14 0 0 1 0 2 99 1 95
2022 Procurement 76 13 0 0 0 5 6 100 0 15
2022 Real property 82 0 0 7 0 0 11 92 8 10
2022 Information management 81 11 0 0 0 0 9 100 0 55
2022 Information technology 87 8 2 0 1 0 1 97 1 85
2022 Data sciences 63 18 19 0 0 0 0 81 0 15
2022 Policy 87 8 0 4 1 0 0 95 5 100
2022 Project management 90 7 0 0 2 0 0 98 2 40
2022 Other services to the public 85 7 0 0 8 0 0 92 8 15
2022 None of the above 83 8 2 2 1 1 2 94 3 95
2019 Client contact centre 69 19 0 0 12 0 0 88 12 20
2019 Federal regulators 95 5 0 0 0 0 0 100 0 16
2019 Communications or public affairs 83 11 2 0 2 0 2 96 2 58
2019 Access to information and privacy 78 18 4 0 0 0 0 96 0 20
2019 Security 86 10 0 3 0 0 0 97 3 28
2019 Library services 96 0 4 0 0 0 0 96 0 22
2019 Legal services 81 9 4 2 2 1 3 93 4 1521
2019 Administration and operations 80 12 2 2 2 0 2 94 4 233
2019 Human resources 88 9 1 2 1 0 0 97 2 128
2019 Financial management 87 11 1 1 0 0 1 98 1 108
2019 Procurement 80 0 12 0 0 0 8 87 0 15
2019 Information management 69 17 3 4 2 0 6 91 6 60
2019 Information technology 82 13 5 0 0 0 0 95 0 77
2019 Internal audit 72 10 0 10 8 0 0 82 18 11
2019 Policy 80 13 3 0 1 0 2 95 1 88
2019 Project management 71 29 0 0 0 0 0 100 0 21
2019 Other services to the public 87 7 0 7 0 0 0 93 7 13
2019 None of the above 76 10 6 1 3 0 5 90 4 84

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 57 21 5 0 3 8 6 90 3 35
2022 Federal regulators 60 16 6 0 0 10 8 92 0 15
2022 Communications or public affairs 50 26 16 3 3 2 0 77 7 50
2022 Access to information and privacy 47 23 7 0 0 24 0 91 0 10
2022 Security 71 14 3 0 0 8 3 96 0 25
2022 Library services 59 20 14 0 0 6 0 85 0 15
2022 Legal services 39 21 12 5 4 14 4 74 11 1915
2022 Administration and operations 53 17 10 5 2 11 3 80 8 245
2022 Human resources 60 18 15 2 3 3 0 80 5 140
2022 Financial management 50 32 12 3 0 2 1 85 3 95
2022 Procurement 41 42 5 5 7 0 0 83 12 15
2022 Real property 22 25 9 7 9 0 27 64 23 10
2022 Information management 44 26 7 5 0 13 6 86 6 55
2022 Information technology 51 26 11 0 2 8 1 85 2 85
2022 Data sciences 34 28 31 0 0 0 6 67 0 15
2022 Policy 43 29 14 7 3 4 0 75 10 100
2022 Project management 59 28 7 0 0 4 2 93 0 40
2022 Other services to the public 65 20 0 0 8 0 8 92 8 15
2022 None of the above 45 16 16 4 2 14 3 74 7 95
2020 Client contact centre 59 41 0 0 0 0 0 100 0 17
2020 Federal regulators 62 27 6 0 0 6 0 94 0 18
2020 Communications or public affairs 47 19 26 5 0 3 0 68 5 59
2020 Access to information and privacy 68 19 0 0 6 6 0 93 7 16
2020 Security 54 30 7 0 4 5 0 88 4 24
2020 Library services 51 32 4 4 4 4 0 87 9 24
2020 Legal services 42 22 12 5 4 12 3 76 10 1820
2020 Administration and operations 51 25 8 3 3 5 5 84 7 240
2020 Human resources 65 20 10 1 2 1 0 87 3 137
2020 Financial management 60 25 11 3 0 2 0 86 3 114
2020 Procurement 64 36 0 0 0 0 0 100 0 13
2020 Real property 30 20 23 7 0 7 14 63 9 14
2020 Information management 53 24 12 2 4 2 4 81 6 56
2020 Information technology 57 24 7 2 1 8 2 90 3 107
2020 Data sciences 65 7 13 7 7 0 0 73 14 14
2020 Policy 58 24 10 3 3 2 0 85 6 113
2020 Project management 78 5 13 0 0 4 0 86 0 23
2020 Other services to the public 58 13 12 4 0 6 6 81 5 16
2020 None of the above 42 22 16 4 5 6 5 72 10 86
2019 Client contact centre 32 15 31 0 6 11 4 56 7 20
2019 Federal regulators 63 6 25 0 0 6 0 74 0 16
2019 Communications or public affairs 44 26 19 7 2 4 0 72 8 58
2019 Access to information and privacy 46 33 4 11 0 0 5 84 11 20
2019 Security 54 18 7 14 0 7 0 77 15 27
2019 Library services 43 25 28 0 0 4 0 70 0 23
2019 Legal services 41 22 13 5 4 14 2 74 11 1532
2019 Administration and operations 48 23 11 4 2 10 1 81 7 232
2019 Human resources 63 23 5 1 1 8 0 93 2 130
2019 Financial management 49 26 17 5 0 2 1 77 5 108
2019 Procurement 57 31 0 6 0 6 0 94 6 15
2019 Information management 52 16 13 6 6 5 2 73 12 60
2019 Information technology 48 33 10 4 1 4 0 84 5 77
2019 Internal audit 62 20 0 0 8 10 0 91 9 11
2019 Policy 60 22 8 3 0 6 0 88 3 87
2019 Project management 48 34 18 0 0 0 0 82 0 21
2019 Other services to the public 57 14 7 7 11 5 0 75 18 13
2019 None of the above 46 22 15 1 1 8 6 80 3 86

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Federal regulators 0 100 15
2022 Communications or public affairs 14 86 50
2022 Library services 0 100 15
2022 Legal services 9 91 1915
2022 Administration and operations 7 93 245
2022 Human resources 6 94 140
2022 Procurement 0 100 15
2022 Data sciences 0 100 15
2022 Policy 4 96 100
2022 Project management 0 100 40
2022 None of the above 8 92 95
2020 Legal services 9 91 1819
2020 Administration and operations 7 93 240
2020 Human resources 9 91 136
2020 Financial management 8 92 114
2020 Procurement 0 100 13
2020 Information management 11 89 56
2020 Information technology 6 94 105
2020 Policy 5 95 113
2020 None of the above 17 83 86
2019 Communications or public affairs 11 89 58
2019 Legal services 13 87 1532
2019 Administration and operations 12 88 235
2019 Human resources 5 95 130
2019 Financial management 5 95 108
2019 Information management 19 81 59
2019 Information technology 6 94 77
2019 Policy 12 88 88
2019 None of the above 10 90 86
2018 Communications or public affairs 12 88 49
2018 Legal services 15 85 1618
2018 Administration and operations 13 87 198
2018 Human resources 11 89 114
2018 Financial management 8 92 112
2018 Information management 13 87 60
2018 Information technology 9 91 69
2018 Evaluation 0 100 11
2018 Policy 13 87 69
2018 None of the above 13 87 76

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 39 61 180
2022 Administration and operations 43 57 15
2022 Human resources 41 59 10
2020 Legal services 50 50 158
2020 Administration and operations 39 61 17
2020 Human resources 48 52 12
2020 None of the above 59 41 14
2019 Legal services 51 49 204
2019 Administration and operations 64 36 29
2018 Legal services 49 51 240
2018 Administration and operations 66 34 26
2018 Human resources 57 43 13

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 48 52 180
2022 Administration and operations 76 24 15
2022 Human resources 60 40 10
2020 Legal services 57 43 158
2020 Administration and operations 55 45 17
2020 None of the above 44 56 14
2019 Legal services 56 44 204
2019 Administration and operations 55 45 29
2018 Legal services 59 41 240
2018 Administration and operations 66 34 26
2018 Human resources 64 36 13

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 7 93 180
2022 Administration and operations 0 100 15
2022 Human resources 10 90 10
2020 Legal services 3 97 158
2020 Human resources 0 100 12
2019 Legal services 6 94 204
2019 Policy 0 100 10
2018 Legal services 5 95 240
2018 Administration and operations 0 100 26
2018 Human resources 0 100 13
2018 None of the above 0 100 10

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 180
2022 Administration and operations 0 100 15
2022 Human resources 0 100 10
2020 Legal services 0 100 158
2020 Administration and operations 0 100 17
2020 Human resources 0 100 12
2020 None of the above 0 100 14
2019 Legal services 0 100 204
2019 Administration and operations 0 100 29
2019 Information management 0 100 11
2019 Policy 0 100 10
2018 Legal services 0 100 240
2018 Administration and operations 0 100 26
2018 Human resources 0 100 13
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 13 87 180
2022 Administration and operations 6 94 15
2022 Human resources 9 91 10
2020 Legal services 14 86 158
2020 Administration and operations 0 100 17
2020 Human resources 0 100 12
2019 Legal services 12 88 204
2019 Administration and operations 0 100 29
2019 Policy 0 100 10
2018 Legal services 10 90 240
2018 Human resources 0 100 13
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 10 90 180
2022 Administration and operations 7 93 15
2022 Human resources 9 91 10
2020 Legal services 4 96 158
2020 Administration and operations 0 100 17
2020 Human resources 0 100 12
2019 Legal services 6 94 204
2019 Information management 0 100 11
2019 Policy 0 100 10
2018 Legal services 5 95 240
2018 Human resources 0 100 13
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 7 93 180
2022 Administration and operations 0 100 15
2022 Human resources 0 100 10
2020 Legal services 7 93 158
2020 Administration and operations 0 100 17
2020 Human resources 0 100 12
2019 Legal services 3 97 204
2019 Information management 0 100 11
2019 Policy 0 100 10
2018 Legal services 3 97 240
2018 Administration and operations 0 100 26
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 36 64 180
2022 Administration and operations 37 63 15
2022 Human resources 18 82 10
2020 Legal services 40 60 158
2020 Administration and operations 49 51 17
2019 Legal services 47 53 204
2019 Administration and operations 40 60 29
2019 Information management 56 44 11
2018 Legal services 42 58 239
2018 Administration and operations 54 46 26
2018 Human resources 34 66 13

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 29 71 180
2022 Administration and operations 70 30 15
2022 Human resources 37 63 10
2020 Legal services 36 64 158
2020 Administration and operations 55 45 17
2020 Human resources 51 49 12
2020 None of the above 65 35 14
2019 Legal services 30 70 204
2019 Administration and operations 40 60 29
2018 Legal services 36 64 239
2018 Administration and operations 27 73 26
2018 Human resources 63 37 13

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 36 64 180
2022 Administration and operations 13 87 15
2022 Human resources 36 64 10
2020 Legal services 43 57 158
2020 Administration and operations 50 50 17
2020 Human resources 48 52 12
2020 None of the above 42 58 14
2019 Legal services 50 50 204
2019 Administration and operations 47 53 29
2018 Legal services 41 59 239
2018 Administration and operations 39 61 26
2018 Human resources 46 54 13
2018 None of the above 50 50 10

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 41 59 180
2022 Administration and operations 46 54 15
2022 Human resources 31 69 10
2020 Legal services 44 56 158
2020 Administration and operations 41 59 17
2020 None of the above 43 57 14
2019 Legal services 42 58 204
2019 Administration and operations 44 56 29
2019 Information management 44 56 11
2019 Policy 50 50 10
2018 Legal services 43 57 239
2018 Administration and operations 32 68 26
2018 None of the above 51 49 10

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 25 75 180
2022 Administration and operations 31 69 15
2022 Human resources 31 69 10
2020 Legal services 32 68 158
2020 Administration and operations 29 71 17
2020 None of the above 42 58 14
2019 Legal services 31 69 204
2019 Administration and operations 26 74 29
2019 Information management 58 42 11
2018 Legal services 31 69 239
2018 Administration and operations 28 72 26

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 62 38 180
2022 Administration and operations 65 35 15
2022 Human resources 54 46 10
2020 Legal services 55 45 158
2020 Administration and operations 41 59 17
2020 Human resources 44 56 12
2020 None of the above 34 66 14
2019 Legal services 56 44 204
2019 Administration and operations 56 44 29
2019 Policy 50 50 10
2018 Legal services 52 48 239
2018 Administration and operations 47 53 26
2018 None of the above 49 51 10

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 34 66 180
2022 Administration and operations 30 70 15
2022 Human resources 29 71 10
2020 Legal services 33 67 158
2020 Administration and operations 32 68 17
2020 Human resources 41 59 12
2019 Legal services 33 67 204
2019 Administration and operations 41 59 29
2019 Information management 49 51 11
2019 Policy 50 50 10
2018 Legal services 32 68 239
2018 Administration and operations 32 68 26
2018 Policy 56 44 10

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 180
2022 Administration and operations 7 93 15
2022 Human resources 0 100 10
2020 Human resources 0 100 12
2020 None of the above 0 100 14
2019 Administration and operations 0 100 29
2019 Information management 0 100 11
2018 Human resources 0 100 13
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 180
2022 Administration and operations 0 100 15
2022 Human resources 0 100 10
2020 Legal services 10 90 158
2020 Administration and operations 0 100 17
2020 None of the above 0 100 14
2019 Legal services 6 94 204
2019 Information management 0 100 11
2018 Legal services 6 94 239
2018 Human resources 0 100 13
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 8 92 180
2022 Administration and operations 13 87 15
2022 Human resources 9 91 10
2020 Legal services 6 94 158
2019 Legal services 9 91 204
2018 Legal services 12 88 239
2018 None of the above 0 100 10

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 41 59 180
2022 Administration and operations 66 34 15
2022 Human resources 51 49 10
2020 Legal services 44 56 158
2020 Administration and operations 43 57 17
2020 None of the above 51 49 14
2019 Legal services 45 55 204
2019 Administration and operations 55 45 29
2019 Information management 53 47 11
2018 Legal services 48 52 239
2018 Administration and operations 56 44 26
2018 Policy 53 47 10

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 17 83 180
2022 Administration and operations 26 74 15
2022 Human resources 0 100 10
2020 Legal services 19 81 158
2019 Legal services 28 72 204
2019 Administration and operations 30 70 29
2018 Legal services 23 77 239
2018 Administration and operations 35 65 26

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 11 89 180
2022 Administration and operations 11 89 15
2022 Human resources 0 100 10
2020 Legal services 14 86 158
2020 Human resources 0 100 12
2020 None of the above 33 67 14
2019 Legal services 13 87 204
2019 Policy 0 100 10
2018 Legal services 17 83 239
2018 Human resources 0 100 13
2018 Policy 0 100 10

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 45 55 180
2022 Administration and operations 54 46 15
2022 Human resources 54 46 10
2020 Legal services 55 45 158
2020 Administration and operations 57 43 17
2020 Human resources 56 44 12
2020 None of the above 48 52 14
2019 Legal services 50 50 203
2019 Administration and operations 60 40 29
2018 Legal services 49 51 240
2018 Administration and operations 56 44 26

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 17 83 180
2022 Administration and operations 5 95 15
2022 Human resources 10 90 10
2020 Legal services 22 78 158
2020 Administration and operations 35 65 17
2019 Legal services 23 77 203
2019 Administration and operations 34 66 29
2018 Legal services 24 76 240
2018 Administration and operations 30 70 26

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 180
2022 Administration and operations 10 90 15
2022 Human resources 0 100 10
2020 Legal services 4 96 158
2020 Human resources 0 100 12
2020 None of the above 0 100 14
2019 Legal services 6 94 203
2019 Administration and operations 0 100 29
2019 Policy 0 100 10
2018 Legal services 5 95 240
2018 Human resources 0 100 13
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 7 93 180
2022 Administration and operations 11 89 15
2022 Human resources 10 90 10
2020 Legal services 10 90 158
2019 Legal services 9 91 203
2018 Legal services 11 89 240

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 4 96 180
2022 Administration and operations 6 94 15
2022 Human resources 0 100 10
2020 Legal services 7 93 158
2020 None of the above 0 100 14
2019 Legal services 7 93 203
2018 Legal services 4 96 240
2018 Policy 0 100 10

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 180
2022 Administration and operations 6 94 15
2022 Human resources 9 91 10
2020 Administration and operations 0 100 17
2020 None of the above 0 100 14
2019 Administration and operations 0 100 29
2019 Information management 0 100 11
2019 Policy 0 100 10
2018 Legal services 2 98 240
2018 Administration and operations 0 100 26
2018 Human resources 0 100 13
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 8 92 180
2022 Administration and operations 0 100 15
2022 Human resources 0 100 10
2020 Legal services 6 94 158
2020 Human resources 0 100 12
2019 Legal services 13 87 203
2019 Information management 0 100 11
2019 Policy 0 100 10
2018 Legal services 11 89 240

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 6 94 180
2022 Administration and operations 14 86 15
2022 Human resources 9 91 10
2020 Legal services 9 91 158
2020 Human resources 0 100 12
2019 Legal services 15 85 203
2018 Legal services 9 91 240
2018 Administration and operations 0 100 26

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 44 56 180
2022 Administration and operations 26 74 15
2022 Human resources 26 74 10
2020 Legal services 32 68 158
2019 Legal services 31 69 203
2019 Administration and operations 29 71 29
2018 Legal services 35 65 240
2018 Administration and operations 28 72 26
2018 None of the above 49 51 10

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 8 92 175
2022 Administration and operations 8 92 15
2020 None of the above 0 100 14
2019 Policy 0 100 10
2018 Legal services 14 86 234
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 22 78 175
2022 Administration and operations 20 80 15
2019 Administration and operations 21 79 29
2018 Legal services 21 79 234
2018 Administration and operations 23 77 26

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 7 93 175
2022 Administration and operations 0 100 15
2020 None of the above 0 100 14
2018 Legal services 9 91 234
2018 Human resources 0 100 13

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 4 96 175
2022 Administration and operations 8 92 15
2019 Information management 0 100 11
2019 Policy 0 100 10
2018 Legal services 8 92 234
2018 Human resources 0 100 13
2018 None of the above 0 100 10

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 7 93 175
2022 Administration and operations 19 81 15
2019 Policy 0 100 10
2018 Legal services 10 90 234
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 6 94 175
2022 Administration and operations 13 87 15
2020 None of the above 0 100 14
2018 Legal services 8 92 234
2018 Human resources 0 100 13
2018 Policy 0 100 10

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 7 93 175
2022 Administration and operations 15 85 15
2020 None of the above 0 100 14
2019 Information management 0 100 11
2018 Legal services 10 90 234
2018 Administration and operations 23 77 26
2018 Human resources 0 100 13
2018 None of the above 0 100 10

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 7 93 175
2022 Administration and operations 7 93 15
2020 None of the above 0 100 14
2019 Administration and operations 26 74 29
2018 Legal services 9 91 234

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 13 87 175
2022 Administration and operations 0 100 15
2019 Information management 45 55 11
2018 Legal services 13 87 234
2018 Human resources 0 100 13
2018 None of the above 0 100 10

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 24 76 175
2022 Administration and operations 28 72 15
2019 Administration and operations 39 61 29
2018 Legal services 29 71 234
2018 Administration and operations 33 67 26
2018 None of the above 52 48 10

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 175
2022 Administration and operations 7 93 15
2020 None of the above 0 100 14
2018 Legal services 11 89 234

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 45 55 175
2022 Administration and operations 50 50 15
2020 Administration and operations 51 49 17
2020 None of the above 41 59 14
2019 Administration and operations 46 54 29
2018 Legal services 54 46 234
2018 Administration and operations 41 59 26

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 175
2022 Administration and operations 0 100 15
2020 Administration and operations 0 100 17
2020 None of the above 0 100 14
2019 Administration and operations 0 100 29
2019 Information management 0 100 11
2018 Administration and operations 0 100 26
2018 Human resources 0 100 13
2018 Policy 0 100 10
2018 None of the above 0 100 10

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 58 42 175
2022 Administration and operations 46 54 15
2020 Administration and operations 68 32 17
2020 None of the above 48 52 14
2019 Administration and operations 59 41 29
2019 Information management 52 48 11
2018 Legal services 60 40 234
2018 Administration and operations 47 53 26
2018 Human resources 46 54 13

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 175
2022 Administration and operations 0 100 15

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 16 84 175
2022 Administration and operations 12 88 15
2020 None of the above 34 66 14
2019 Administration and operations 17 83 29
2018 Legal services 14 86 234

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 20 13 14 5 0 36 11 64 10 35
2022 Communications or public affairs 11 26 17 2 3 36 4 63 8 50
2022 Security 21 15 27 4 4 19 9 50 11 25
2022 Legal services 10 10 13 5 4 49 9 47 23 1915
2022 Administration and operations 18 16 11 3 4 35 12 65 15 245
2022 Human resources 18 15 11 5 3 36 12 64 15 140
2022 Financial management 18 11 12 2 1 43 13 67 6 95
2022 Real property 0 8 7 7 10 54 14 24 53 10
2022 Information management 19 14 9 3 3 43 10 68 13 55
2022 Information technology 16 16 22 1 4 25 17 54 9 85
2022 Policy 5 12 9 6 5 51 12 47 29 100
2022 Project management 19 13 6 2 0 43 16 79 6 40
2022 None of the above 12 5 5 5 5 57 9 53 30 95
2020 Client contact centre 11 51 5 5 6 16 5 79 14 18
2020 Federal regulators 11 17 16 0 0 51 6 64 0 18
2020 Communications or public affairs 13 18 18 7 3 36 5 53 17 59
2020 Access to information and privacy 12 6 13 13 6 50 0 37 38 16
2020 Security 17 32 25 4 5 12 4 59 11 24
2020 Library services 12 31 8 0 0 45 4 84 0 24
2020 Legal services 11 12 16 7 5 43 6 45 23 1817
2020 Administration and operations 22 16 16 5 3 30 8 61 13 239
2020 Human resources 23 17 20 2 2 32 4 63 6 135
2020 Financial management 19 13 15 2 3 37 11 62 8 114
2020 Procurement 22 28 7 0 0 35 7 87 0 13
2020 Real property 8 14 20 0 0 44 14 53 0 14
2020 Information management 18 20 22 8 6 18 9 52 18 56
2020 Information technology 24 11 16 3 1 33 12 64 7 107
2020 Data sciences 29 14 22 0 0 22 13 67 0 14
2020 Policy 12 13 15 8 4 42 7 48 23 113
2020 Project management 27 4 9 5 4 39 13 64 18 23
2020 Other services to the public 7 7 13 15 8 43 7 29 46 15
2020 None of the above 11 11 16 7 9 34 12 40 30 86
2019 Client contact centre 11 11 15 4 6 35 19 46 21 20
2019 Federal regulators 18 18 13 6 0 38 6 65 12 16
2019 Communications or public affairs 10 16 27 8 3 26 8 41 17 58
2019 Access to information and privacy 7 7 31 9 0 31 15 26 17 20
2019 Security 25 20 13 3 3 32 4 69 11 28
2019 Library services 12 13 21 0 0 42 12 55 0 23
2019 Legal services 10 14 20 9 7 34 7 39 26 1530
2019 Administration and operations 15 21 19 6 8 24 7 52 21 234
2019 Human resources 19 16 22 3 3 31 6 56 10 129
2019 Financial management 15 14 16 4 2 34 15 57 11 108
2019 Procurement 6 6 43 0 24 22 0 15 30 15
2019 Information management 16 16 27 4 8 23 6 45 18 60
2019 Information technology 19 18 24 2 4 22 10 56 9 77
2019 Internal audit 20 20 10 0 8 17 25 69 14 11
2019 Policy 12 14 16 8 12 32 6 41 33 88
2019 Project management 10 4 19 11 4 43 9 29 32 21
2019 Other services to the public 38 7 14 22 0 12 7 56 27 13
2019 None of the above 6 10 19 5 5 45 11 36 22 86
2018 Client contact centre 20 7 22 4 9 34 4 43 21 23
2018 Federal regulators 6 17 25 6 12 32 0 35 28 16
2018 Communications or public affairs 8 14 18 14 8 29 8 34 36 49
2018 Access to information and privacy 25 15 7 7 0 38 8 73 14 13
2018 Security 20 19 18 4 4 28 8 61 12 26
2018 Library services 0 6 24 5 0 58 8 17 14 20
2018 Legal services 9 13 24 9 8 32 6 35 27 1615
2018 Administration and operations 16 15 25 4 8 26 6 45 18 197
2018 Human resources 16 17 22 6 2 31 7 53 12 113
2018 Financial management 12 19 18 3 8 30 10 53 18 113
2018 Information management 16 20 22 3 2 33 3 57 8 60
2018 Information technology 18 18 25 6 3 27 3 51 13 69
2018 Evaluation 8 7 29 8 0 34 13 29 16 11
2018 Data sciences 8 16 25 0 8 31 14 42 14 13
2018 Policy 9 17 25 8 6 28 7 40 22 69
2018 Project management 14 18 31 0 0 27 10 50 0 20
2018 None of the above 14 8 22 7 10 38 3 36 28 74

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 38 9 0 0 15 0 89 0 35
2022 Federal regulators 55 10 11 0 0 23 0 85 0 15
2022 Communications or public affairs 39 30 14 3 3 12 0 77 7 50
2022 Security 42 18 31 0 4 4 0 63 4 25
2022 Library services 42 20 0 0 5 33 0 92 8 15
2022 Legal services 28 32 14 6 3 17 1 73 11 1915
2022 Administration and operations 35 33 13 3 3 13 0 79 7 245
2022 Human resources 36 31 13 3 1 16 1 81 4 140
2022 Financial management 36 43 9 2 0 10 1 88 2 95
2022 Information management 36 35 3 4 3 19 0 87 9 55
2022 Information technology 39 28 15 1 5 10 2 76 7 85
2022 Data sciences 46 5 24 0 0 25 0 68 0 15
2022 Policy 23 38 14 5 3 16 1 74 9 100
2022 Project management 37 34 7 0 2 18 2 89 3 40
2022 Other services to the public 41 30 0 6 7 16 0 85 15 15
2022 None of the above 26 24 10 7 3 29 0 71 15 95
2020 Client contact centre 32 56 5 0 6 0 0 89 6 18
2020 Federal regulators 45 33 17 0 0 6 0 82 0 18
2020 Communications or public affairs 29 34 15 9 2 10 2 71 12 59
2020 Access to information and privacy 12 25 19 6 6 30 0 54 18 16
2020 Security 41 21 33 5 0 0 0 62 5 24
2020 Library services 28 43 16 0 0 12 0 81 0 24
2020 Legal services 26 30 18 7 4 14 1 66 12 1819
2020 Administration and operations 36 32 16 4 2 9 1 76 7 237
2020 Human resources 37 32 14 2 2 11 1 79 4 135
2020 Financial management 36 32 14 3 2 11 3 78 6 114
2020 Procurement 32 24 24 0 0 20 0 70 0 12
2020 Real property 22 34 22 7 7 7 0 61 15 14
2020 Information management 47 28 9 4 6 7 0 80 10 56
2020 Information technology 41 19 16 2 1 19 2 76 4 106
2020 Data sciences 36 42 0 14 0 7 0 84 16 14
2020 Policy 26 31 17 7 2 16 1 68 12 113
2020 Project management 38 33 13 0 4 12 0 81 5 24
2020 Other services to the public 34 20 13 4 8 20 0 68 15 15
2020 None of the above 27 20 19 7 5 20 2 60 16 85
2019 Client contact centre 36 20 14 4 6 17 4 70 12 20
2019 Federal regulators 43 26 6 6 0 19 0 84 8 16
2019 Communications or public affairs 26 23 21 13 2 15 2 58 18 58
2019 Access to information and privacy 14 29 35 0 0 16 6 55 0 20
2019 Security 35 45 13 0 3 3 0 83 4 28
2019 Library services 33 24 26 0 0 17 0 69 0 23
2019 Legal services 25 29 20 8 5 11 1 62 15 1529
2019 Administration and operations 36 28 17 5 6 7 0 70 12 234
2019 Human resources 36 29 16 5 1 10 2 75 7 130
2019 Financial management 29 31 13 5 2 17 3 76 8 108
2019 Procurement 12 30 34 12 12 0 0 42 24 15
2019 Information management 21 32 27 6 6 9 0 58 12 60
2019 Information technology 37 32 16 0 4 10 1 78 4 77
2019 Internal audit 35 20 10 0 8 27 0 75 11 11
2019 Policy 27 29 17 12 5 10 0 62 19 88
2019 Project management 20 26 24 11 0 19 0 57 13 21
2019 Other services to the public 50 34 7 9 0 0 0 85 9 13
2019 None of the above 17 29 22 4 6 20 3 60 12 86
2018 Client contact centre 31 21 17 4 9 17 0 64 16 23
2018 Federal regulators 25 19 37 12 0 6 0 47 13 16
2018 Communications or public affairs 14 37 12 20 4 12 0 58 28 49
2018 Access to information and privacy 32 22 15 0 7 24 0 71 10 13
2018 Security 33 23 15 8 0 21 0 71 10 25
2018 Library services 19 32 19 10 0 20 0 64 13 20
2018 Legal services 21 30 21 8 7 12 0 58 17 1622
2018 Administration and operations 33 34 17 3 4 7 2 73 8 198
2018 Human resources 29 31 18 5 3 13 1 70 9 112
2018 Financial management 23 38 17 6 4 9 2 69 12 113
2018 Information management 26 41 15 7 2 7 2 73 10 60
2018 Information technology 33 26 30 0 3 8 0 64 3 69
2018 Evaluation 22 15 38 8 0 17 0 45 10 11
2018 Data sciences 22 23 25 8 0 15 8 58 10 13
2018 Policy 18 47 14 7 6 8 2 71 14 69
2018 Project management 50 30 16 0 0 5 0 84 0 20
2018 None of the above 26 26 14 5 10 19 0 65 19 75

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 30
2022 Federal regulators 0 100 15
2022 Library services 0 100 15
2022 Legal services 8 92 1915
2022 Administration and operations 4 96 245
2022 Human resources 6 94 140
2022 Policy 5 95 100
2022 Project management 0 100 40
2022 None of the above 9 91 95
2020 Federal regulators 0 100 18
2020 Legal services 7 93 1816
2020 Administration and operations 4 96 241
2020 Human resources 5 95 134
2020 Procurement 0 100 13
2020 Real property 0 100 14
2020 None of the above 13 87 86
2019 Client contact centre 0 100 19
2019 Legal services 8 92 1531
2019 Administration and operations 6 94 234
2019 Information management 9 91 60
2019 Information technology 8 92 77
2019 Policy 6 94 88
2019 Project management 0 100 21
2019 Other services to the public 0 100 13
2019 None of the above 14 86 86
2018 Client contact centre 0 100 23
2018 Access to information and privacy 0 100 13
2018 Legal services 8 92 1620
2018 Administration and operations 5 95 199
2018 Human resources 8 92 114
2018 Financial management 5 95 112
2018 Information management 9 91 60
2018 Project management 0 100 19
2018 None of the above 9 91 76

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 25 75 155
2020 Legal services 26 74 121
2020 None of the above 53 47 11
2019 Legal services 30 70 117
2019 Administration and operations 53 47 14
2019 None of the above 49 51 12
2018 Legal services 27 73 121
2018 Administration and operations 53 47 10

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 71 29 155
2020 Legal services 84 16 121
2019 Legal services 77 23 117
2018 Legal services 85 15 121

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 155
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14
2019 None of the above 0 100 12

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 1 99 155
2020 Legal services 0 100 121
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14
2019 None of the above 0 100 12
2018 Administration and operations 0 100 10

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 16 84 155
2020 Legal services 8 92 121
2019 Legal services 10 90 117
2019 Administration and operations 0 100 14
2018 Legal services 7 93 121

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 4 96 155
2020 Legal services 4 96 121
2020 None of the above 0 100 11
2019 Legal services 5 95 117
2019 None of the above 0 100 12

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 14 86 155
2020 Legal services 8 92 121
2019 Legal services 12 88 117
2019 Administration and operations 0 100 14
2018 Legal services 6 94 121

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 27 73 150
2020 Legal services 41 59 121
2019 Legal services 22 78 117
2019 Administration and operations 37 63 14
2018 Legal services 18 82 121

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 18 82 150
2020 Legal services 19 81 121
2020 None of the above 55 45 11
2019 Legal services 16 84 117
2018 Legal services 11 89 121

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 13 87 150
2020 Legal services 16 84 121
2019 Legal services 10 90 117
2018 Legal services 7 93 121

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 8 92 150
2020 Legal services 4 96 121
2019 Legal services 4 96 117
2018 Administration and operations 0 100 10

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 23 77 150
2020 Legal services 23 77 121
2019 Legal services 22 78 117
2019 Administration and operations 34 66 14
2018 Legal services 24 76 121

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 32 68 150
2020 Legal services 33 67 121
2020 None of the above 0 100 11
2019 Legal services 34 66 117
2018 Legal services 33 67 121

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 150
2020 None of the above 0 100 11
2019 Legal services 4 96 117
2019 None of the above 0 100 12
2018 Legal services 6 94 121

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 150
2019 Administration and operations 0 100 14
2018 Administration and operations 0 100 10

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 8 92 150
2020 Legal services 6 94 121
2020 None of the above 0 100 11
2019 Legal services 5 95 117
2019 None of the above 0 100 12
2018 Legal services 9 91 121
2018 Administration and operations 0 100 10

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 17 83 150
2020 Legal services 26 74 121
2019 Legal services 24 76 117
2018 Legal services 23 77 121

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 150
2020 Legal services 0 100 121
2020 None of the above 0 100 11
2019 Legal services 0 100 117
2019 Administration and operations 0 100 14
2019 None of the above 0 100 12
2018 Administration and operations 0 100 10

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 26 74 150
2020 Legal services 13 87 121
2019 Legal services 20 80 117
2019 Administration and operations 0 100 14
2018 Legal services 18 82 121

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 150
2020 Legal services 0 100 121
2020 None of the above 0 100 11
2019 Legal services 0 100 117
2019 Administration and operations 0 100 14
2019 None of the above 0 100 12
2018 Legal services 0 100 121
2018 Administration and operations 0 100 10

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 11 89 150
2020 Legal services 10 90 121
2019 Legal services 9 91 117
2018 Legal services 10 90 121

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 27 73 155
2020 Legal services 20 80 121
2019 Legal services 21 79 116
2019 Administration and operations 35 65 14
2018 Legal services 29 71 121

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 10 90 155
2020 Legal services 13 87 121
2019 Legal services 9 91 116
2019 None of the above 0 100 12
2018 Legal services 7 93 121

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 4 96 155
2020 None of the above 0 100 11
2019 Legal services 5 95 116
2019 Administration and operations 0 100 14
2019 None of the above 0 100 12

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 12 88 155
2020 Legal services 12 88 121
2019 Legal services 9 91 116
2018 Legal services 13 87 121

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 155
2020 Legal services 4 96 121
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 155
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14
2018 Administration and operations 0 100 10

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 5 95 155
2020 Legal services 6 94 121
2019 Legal services 6 94 116
2018 Legal services 6 94 121

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 8 92 155
2020 Legal services 5 95 121
2019 Legal services 8 92 116
2019 Administration and operations 0 100 14
2018 Legal services 11 89 121
2018 Administration and operations 0 100 10

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 58 42 155
2020 Legal services 63 37 121
2019 Legal services 60 40 116
2019 Administration and operations 50 50 14
2019 None of the above 60 40 12
2018 Legal services 56 44 121

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 4 96 150
2018 Legal services 4 96 118
2018 Administration and operations 0 100 10

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 12 88 150
2020 None of the above 0 100 11
2018 Legal services 14 86 118

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 3 97 150
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14
2018 Legal services 4 96 118

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 1 99 150
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 150
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14
2018 Administration and operations 0 100 10

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 2 98 150
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14
2018 Administration and operations 0 100 10

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 4 96 150
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14
2018 Legal services 6 94 118

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 9 91 150
2018 Legal services 8 92 118

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 6 94 150
2018 Legal services 9 91 118

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 24 76 150
2018 Legal services 31 69 118

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 6 94 150
2020 None of the above 0 100 11
2018 Legal services 8 92 118

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 44 56 150
2020 None of the above 44 56 11
2019 Administration and operations 48 52 14
2018 Legal services 53 47 118

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 0 100 150
2020 None of the above 0 100 11
2019 Administration and operations 0 100 14
2018 Legal services 0 100 118
2018 Administration and operations 0 100 10

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 66 34 150
2019 Administration and operations 63 37 14
2018 Legal services 71 29 118
2018 Administration and operations 51 49 10

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 1 99 150

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 14 86 150
2018 Legal services 12 88 118
2018 Administration and operations 0 100 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 22 21 17 0 3 35 3 69 4 35
2022 Communications or public affairs 15 14 20 2 3 34 11 53 9 50
2022 Security 26 9 14 4 4 39 4 61 14 25
2022 Legal services 12 11 15 4 3 49 6 50 16 1915
2022 Administration and operations 20 17 16 4 2 32 10 63 9 245
2022 Human resources 15 18 16 5 1 36 9 60 10 140
2022 Financial management 16 17 13 0 1 41 12 70 2 95
2022 Real property 0 0 15 0 0 77 8 0 0 10
2022 Information management 17 11 8 3 4 49 8 66 15 55
2022 Information technology 18 16 16 3 3 31 13 60 11 85
2022 Policy 7 13 14 2 2 52 10 52 11 100
2022 Project management 20 14 7 2 5 43 10 71 15 40
2022 None of the above 15 1 10 6 4 58 7 44 27 95
2020 Client contact centre 34 33 11 0 6 16 0 80 7 18
2020 Federal regulators 17 17 16 0 0 51 0 68 0 18
2020 Communications or public affairs 16 13 21 2 2 40 7 55 6 59
2020 Access to information and privacy 6 19 13 6 6 49 0 49 25 16
2020 Security 21 28 21 0 4 17 8 66 6 24
2020 Library services 8 31 12 0 0 45 4 76 0 24
2020 Legal services 13 13 17 4 3 45 5 51 15 1817
2020 Administration and operations 22 17 21 1 2 32 5 62 5 241
2020 Human resources 27 16 15 3 1 33 4 70 7 135
2020 Financial management 17 14 15 1 1 44 8 65 4 114
2020 Procurement 22 15 7 0 0 56 0 83 0 13
2020 Real property 8 14 14 0 0 49 14 62 0 14
2020 Information management 22 15 19 6 0 23 15 59 10 55
2020 Information technology 25 13 13 1 1 39 8 72 4 107
2020 Data sciences 29 22 20 0 0 29 0 71 0 14
2020 Policy 13 10 14 5 3 47 7 51 19 113
2020 Project management 25 4 13 0 4 46 8 64 9 24
2020 Other services to the public 7 7 30 0 0 50 6 31 0 16
2020 None of the above 13 11 12 7 6 42 10 49 27 86
2019 Client contact centre 6 16 10 0 6 45 17 58 16 20
2019 Federal regulators 23 6 6 6 0 57 0 70 15 16
2019 Communications or public affairs 12 16 26 3 2 34 7 48 8 58
2019 Access to information and privacy 11 16 27 0 0 36 10 50 0 20
2019 Security 31 21 6 3 3 35 0 80 11 28
2019 Library services 21 0 12 0 0 67 0 63 0 23
2019 Legal services 12 13 22 5 3 38 7 45 15 1529
2019 Administration and operations 18 17 23 3 4 28 6 54 11 233
2019 Human resources 18 16 24 3 0 34 5 55 5 130
2019 Financial management 17 12 14 3 0 42 13 64 6 108
2019 Procurement 20 0 46 0 6 14 13 28 8 15
2019 Information management 17 19 25 3 4 26 6 53 11 60
2019 Information technology 22 16 24 0 2 28 8 59 4 76
2019 Internal audit 10 20 10 0 8 27 25 62 17 11
2019 Policy 13 11 19 4 7 39 7 45 20 88
2019 Project management 4 10 33 0 4 39 10 27 8 21
2019 Other services to the public 38 14 7 0 0 19 22 88 0 13
2019 None of the above 7 10 14 3 9 46 11 41 27 86
2018 Client contact centre 22 13 22 0 4 34 4 57 7 23
2018 Federal regulators 6 12 30 6 6 39 0 29 21 16
2018 Communications or public affairs 8 16 23 6 4 38 6 42 18 49
2018 Access to information and privacy 25 7 15 0 0 53 0 68 0 13
2018 Security 24 16 25 0 0 28 8 62 0 26
2018 Library services 5 6 14 0 0 68 8 43 0 20
2018 Legal services 10 13 26 4 4 38 5 41 14 1620
2018 Administration and operations 14 17 24 4 1 31 9 52 8 200
2018 Human resources 19 16 23 1 4 31 6 56 7 114
2018 Financial management 16 20 21 3 3 29 8 58 9 112
2018 Information management 24 20 16 0 2 36 2 71 3 59
2018 Information technology 22 13 26 2 2 34 2 55 5 69
2018 Evaluation 22 7 21 8 0 42 0 50 15 11
2018 Data sciences 8 8 25 0 8 38 14 33 16 13
2018 Policy 9 16 28 0 2 38 6 45 4 68
2018 Project management 29 15 31 5 0 10 10 55 6 20
2018 None of the above 11 9 27 4 3 45 1 38 12 75

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 42 19 0 0 3 0 80 0 35
2022 Federal regulators 57 18 11 0 0 15 0 87 0 15
2022 Communications or public affairs 37 33 17 0 2 12 0 79 2 50
2022 Security 37 15 22 0 4 21 0 66 5 25
2022 Library services 41 44 5 0 0 9 0 94 0 15
2022 Legal services 30 32 14 5 3 16 1 74 9 1915
2022 Administration and operations 37 34 12 3 2 10 2 81 6 245
2022 Human resources 31 41 12 2 1 12 2 83 3 140
2022 Financial management 37 39 12 2 0 11 0 84 2 95
2022 Information management 36 35 6 3 4 13 3 85 8 55
2022 Information technology 37 35 13 3 4 8 0 78 8 85
2022 Policy 26 41 14 4 1 14 0 78 6 100
2022 Project management 44 36 2 4 7 5 2 86 12 40
2022 Other services to the public 41 30 0 0 7 13 8 91 9 15
2022 None of the above 26 25 7 8 5 27 2 73 18 95
2020 Client contact centre 62 28 11 0 0 0 0 89 0 18
2020 Federal regulators 45 33 6 0 6 11 0 87 6 18
2020 Communications or public affairs 30 38 10 5 2 14 2 80 8 59
2020 Access to information and privacy 18 25 13 13 6 24 0 57 25 16
2020 Security 42 28 22 0 4 4 0 73 4 24
2020 Library services 24 47 16 0 0 12 0 81 0 24
2020 Legal services 29 31 18 5 3 14 1 70 9 1812
2020 Administration and operations 38 33 16 1 2 9 1 78 4 240
2020 Human resources 41 31 11 3 2 11 2 82 5 137
2020 Financial management 41 29 15 1 1 11 2 81 2 114
2020 Procurement 30 13 22 0 0 35 0 66 0 13
2020 Real property 37 21 28 0 0 14 0 68 0 14
2020 Information management 47 28 13 2 0 8 2 83 2 56
2020 Information technology 41 23 13 2 1 19 2 80 4 107
2020 Data sciences 36 42 0 14 0 7 0 84 16 14
2020 Policy 28 31 17 6 3 14 1 69 11 113
2020 Project management 54 21 9 0 4 12 0 86 5 24
2020 Other services to the public 32 24 18 6 0 19 0 70 8 16
2020 None of the above 29 26 14 4 7 17 4 69 14 85
2019 Client contact centre 27 25 14 0 10 21 4 69 13 20
2019 Federal regulators 49 45 0 0 0 6 0 100 0 16
2019 Communications or public affairs 27 29 24 2 2 15 2 68 4 58
2019 Access to information and privacy 20 31 22 4 0 16 6 66 6 20
2019 Security 45 24 17 0 3 10 0 78 4 28
2019 Library services 37 25 12 0 0 26 0 83 0 23
2019 Legal services 28 30 20 5 3 13 2 68 9 1528
2019 Administration and operations 39 28 17 3 3 10 1 75 6 234
2019 Human resources 37 33 15 1 1 12 1 80 3 130
2019 Financial management 33 27 14 3 0 20 3 78 4 107
2019 Procurement 28 15 37 8 6 6 0 45 15 15
2019 Information management 26 36 20 3 4 11 0 70 8 60
2019 Information technology 46 26 14 0 4 9 3 80 4 77
2019 Internal audit 25 30 10 0 8 27 0 75 11 11
2019 Policy 30 27 19 8 4 11 1 64 14 88
2019 Project management 15 37 39 0 0 10 0 57 0 21
2019 Other services to the public 61 29 0 0 0 0 9 100 0 12
2019 None of the above 19 23 21 2 7 23 5 58 13 85
2018 Client contact centre 31 17 17 0 4 30 0 69 6 23
2018 Federal regulators 26 49 6 13 6 0 0 75 19 16
2018 Communications or public affairs 18 39 16 10 2 14 0 67 14 49
2018 Access to information and privacy 25 29 23 0 0 23 0 70 0 13
2018 Security 36 29 15 0 0 20 0 81 0 26
2018 Library services 24 37 14 5 0 20 0 76 7 20
2018 Legal services 24 31 21 5 4 14 1 65 10 1619
2018 Administration and operations 33 32 17 3 2 12 1 75 6 198
2018 Human resources 33 25 18 3 4 14 2 70 8 113
2018 Financial management 27 39 14 4 2 13 1 77 7 113
2018 Information management 35 32 17 2 2 11 2 76 4 59
2018 Information technology 35 25 26 1 1 11 0 68 3 70
2018 Evaluation 32 9 22 9 0 27 0 57 12 10
2018 Data sciences 23 22 17 8 0 23 8 65 11 13
2018 Policy 25 45 16 0 2 10 2 80 3 69
2018 Project management 54 25 10 0 5 5 0 84 5 20
2018 None of the above 25 26 19 4 4 22 0 66 10 76

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 15 85 35
2022 Federal regulators 20 80 15
2022 Communications or public affairs 9 91 50
2022 Access to information and privacy 14 86 10
2022 Security 17 83 25
2022 Library services 19 81 15
2022 Legal services 13 87 1915
2022 Administration and operations 13 87 240
2022 Human resources 15 85 140
2022 Financial management 7 93 95
2022 Procurement 5 95 15
2022 Real property 8 92 10
2022 Information management 17 83 55
2022 Information technology 6 94 85
2022 Data sciences 12 88 15
2022 Policy 10 90 100
2022 Project management 15 85 40
2022 Other services to the public 7 93 15
2022 None of the above 13 87 95
2020 Client contact centre 28 72 17
2020 Federal regulators 6 94 18
2020 Communications or public affairs 9 91 59
2020 Access to information and privacy 26 74 16
2020 Security 3 97 24
2020 Library services 13 87 24
2020 Legal services 13 87 1816
2020 Administration and operations 13 87 240
2020 Human resources 14 86 137
2020 Financial management 9 91 114
2020 Procurement 7 93 13
2020 Real property 7 93 14
2020 Information management 10 90 56
2020 Information technology 8 92 106
2020 Data sciences 22 78 14
2020 Policy 10 90 112
2020 Project management 12 88 24
2020 Other services to the public 0 100 16
2020 None of the above 17 83 85
2019 Client contact centre 25 75 20
2019 Federal regulators 14 86 15
2019 Communications or public affairs 10 90 57
2019 Access to information and privacy 25 75 20
2019 Security 6 94 28
2019 Library services 30 70 22
2019 Legal services 16 84 1533
2019 Administration and operations 18 82 234
2019 Human resources 17 83 129
2019 Financial management 7 93 108
2019 Procurement 19 81 14
2019 Information management 23 77 60
2019 Information technology 15 85 77
2019 Internal audit 18 82 11
2019 Policy 14 86 88
2019 Project management 10 90 21
2019 Other services to the public 38 62 13
2019 None of the above 13 87 86

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 65 35 255
2022 Administration and operations 55 45 35
2022 Human resources 50 50 20
2022 Policy 53 47 10
2022 None of the above 57 43 15
2020 Legal services 52 48 234
2020 Administration and operations 41 59 30
2020 Human resources 67 33 19
2020 Financial management 50 50 10
2020 Policy 30 70 11
2020 None of the above 37 63 14

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 77 23 255
2022 Administration and operations 84 16 30
2022 Human resources 81 19 20
2022 Policy 92 8 10
2022 None of the above 57 43 15
2020 Legal services 80 20 233
2020 Administration and operations 90 10 30
2020 Human resources 95 5 19
2020 Financial management 90 10 10
2020 Policy 93 7 11
2020 None of the above 76 24 14
2019 Legal services 86 14 241
2019 Administration and operations 86 14 43
2019 Human resources 85 15 23
2019 Information management 79 21 14
2019 Information technology 74 26 11
2019 Policy 86 14 12
2019 None of the above 64 36 12

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Legal services 46 29 6 10 7 2 0 76 18 195
2022 Administration and operations 57 23 0 12 4 4 0 83 17 25
2022 Human resources 55 31 4 5 0 0 5 90 6 20
2022 Policy 60 18 11 11 0 0 0 79 11 10
2020 Legal services 37 43 5 10 4 1 0 81 14 186
2020 Administration and operations 52 35 12 0 0 0 0 88 0 26
2020 Human resources 34 40 20 6 0 0 0 74 6 18
2020 Policy 42 37 0 8 13 0 0 79 21 10
2020 None of the above 60 30 0 10 0 0 0 90 10 11
2019 Legal services 40 35 8 14 2 1 0 75 17 207
2019 Administration and operations 67 24 3 6 0 0 0 92 6 37
2019 Human resources 40 43 7 6 0 4 0 87 6 20
2019 Information management 60 30 0 9 0 0 0 91 9 10
2019 Policy 51 49 0 0 0 0 0 100 0 10

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 59 26 3 3 4 7 0 90 7 35
2022 Federal regulators 51 39 10 0 0 0 0 90 0 15
2022 Communications or public affairs 53 32 10 2 0 0 3 88 2 50
2022 Access to information and privacy 54 24 0 0 0 7 16 100 0 10
2022 Security 63 25 4 0 8 0 0 88 8 25
2022 Library services 68 17 15 0 0 0 0 85 0 15
2022 Legal services 41 35 9 6 3 4 3 81 10 1915
2022 Administration and operations 51 29 6 5 3 3 3 85 8 245
2022 Human resources 59 31 3 4 1 2 0 91 6 140
2022 Financial management 43 42 8 1 1 2 3 90 2 95
2022 Procurement 55 18 21 0 6 0 0 73 6 15
2022 Real property 24 61 0 0 8 7 0 92 8 10
2022 Information management 48 36 7 1 0 4 3 91 1 55
2022 Information technology 47 39 9 2 1 1 1 87 4 85
2022 Data sciences 58 29 0 7 6 0 0 87 13 15
2022 Policy 50 37 2 3 2 2 4 93 5 100
2022 Project management 50 39 9 0 2 0 0 89 2 40
2022 Other services to the public 49 30 0 0 0 8 14 100 0 15
2022 None of the above 40 34 9 4 3 3 9 83 8 95
2020 Client contact centre 44 34 5 11 6 0 0 78 17 18
2020 Federal regulators 51 22 16 0 0 6 6 82 0 18
2020 Communications or public affairs 52 26 10 4 2 5 2 83 6 59
2020 Access to information and privacy 44 32 11 13 0 0 0 76 13 16
2020 Security 45 33 13 0 0 0 9 86 0 24
2020 Library services 57 20 12 6 4 0 0 78 10 24
2020 Legal services 41 35 8 6 2 4 4 81 10 1817
2020 Administration and operations 52 30 7 6 1 2 3 85 7 239
2020 Human resources 61 27 4 1 3 0 3 91 4 135
2020 Financial management 56 30 4 4 1 1 4 91 6 113
2020 Procurement 31 30 21 9 0 0 9 67 10 13
2020 Real property 51 49 0 0 0 0 0 100 0 14
2020 Information management 54 30 6 4 2 0 4 87 6 56
2020 Information technology 51 32 8 3 0 3 3 89 3 107
2020 Data sciences 56 22 14 0 0 7 0 84 0 14
2020 Policy 41 37 6 9 1 4 2 83 11 113
2020 Project management 63 16 0 4 4 9 4 90 10 24
2020 Other services to the public 41 42 14 0 0 0 4 86 0 16
2020 None of the above 49 22 10 7 4 4 4 77 12 83

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Client contact centre 60 24 11 0 5 20
2022 Federal regulators 55 45 0 0 0 10
2022 Communications or public affairs 78 4 7 0 11 25
2022 Access to information and privacy 81 19 0 0 0 10
2022 Security 32 50 4 5 10 20
2022 Library services 16 66 18 0 0 15
2022 Legal services 38 30 23 5 4 1615
2022 Administration and operations 49 28 16 4 2 205
2022 Human resources 72 24 2 1 1 85
2022 Financial management 84 13 2 0 1 90
2022 Procurement 83 17 0 0 0 10
2022 Real property 60 30 10 0 0 10
2022 Information management 50 12 19 19 0 40
2022 Information technology 72 14 9 2 3 60
2022 Data sciences 100 0 0 0 0 10
2022 Policy 50 23 16 5 6 80
2022 Project management 87 10 0 0 2 35
2022 Other services to the public 57 26 17 0 0 10
2022 None of the above 57 27 12 2 1 75

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 86 14 20
2022 Federal regulators 65 35 15
2022 Communications or public affairs 59 41 25
2022 Access to information and privacy 55 45 10
2022 Security 83 17 20
2022 Library services 100 0 15
2022 Legal services 75 25 1725
2022 Administration and operations 80 20 220
2022 Human resources 81 19 85
2022 Financial management 95 5 90
2022 Procurement 91 9 10
2022 Real property 84 16 10
2022 Information management 92 8 50
2022 Information technology 77 23 65
2022 Data sciences 62 38 10
2022 Policy 66 34 80
2022 Project management 74 26 35
2022 Other services to the public 67 33 10
2022 None of the above 74 26 80

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 29 71 20
2022 Federal regulators 47 53 15
2022 Communications or public affairs 11 89 25
2022 Access to information and privacy 9 91 10
2022 Security 17 83 20
2022 Library services 16 84 15
2022 Legal services 33 67 1725
2022 Administration and operations 24 76 220
2022 Human resources 17 83 85
2022 Financial management 35 65 90
2022 Procurement 0 100 10
2022 Real property 10 90 10
2022 Information management 27 73 50
2022 Information technology 20 80 65
2022 Data sciences 22 78 10
2022 Policy 38 62 80
2022 Project management 15 85 35
2022 Other services to the public 8 92 10
2022 None of the above 17 83 80

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 58 42 20
2022 Federal regulators 65 35 15
2022 Communications or public affairs 50 50 25
2022 Access to information and privacy 62 38 10
2022 Security 54 46 20
2022 Library services 62 38 15
2022 Legal services 57 43 1725
2022 Administration and operations 50 50 220
2022 Human resources 45 55 85
2022 Financial management 59 41 90
2022 Procurement 47 53 10
2022 Real property 36 64 10
2022 Information management 47 53 50
2022 Information technology 35 65 65
2022 Data sciences 44 56 10
2022 Policy 71 29 80
2022 Project management 41 59 35
2022 Other services to the public 32 68 10
2022 None of the above 53 47 80

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 36 64 20
2022 Federal regulators 36 64 15
2022 Communications or public affairs 27 73 25
2022 Access to information and privacy 55 45 10
2022 Security 34 66 20
2022 Library services 22 78 15
2022 Legal services 42 58 1725
2022 Administration and operations 37 63 220
2022 Human resources 33 67 85
2022 Financial management 38 62 90
2022 Procurement 22 78 10
2022 Real property 10 90 10
2022 Information management 29 71 50
2022 Information technology 22 78 65
2022 Data sciences 29 71 10
2022 Policy 39 61 80
2022 Project management 20 80 35
2022 Other services to the public 33 67 10
2022 None of the above 39 61 80

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 25 75 20
2022 Federal regulators 13 87 15
2022 Communications or public affairs 10 90 25
2022 Access to information and privacy 0 100 10
2022 Security 33 67 20
2022 Library services 52 48 15
2022 Legal services 18 82 1725
2022 Administration and operations 6 94 220
2022 Human resources 13 87 85
2022 Financial management 12 88 90
2022 Procurement 12 88 10
2022 Real property 19 81 10
2022 Information management 25 75 50
2022 Information technology 13 87 65
2022 Data sciences 8 92 10
2022 Policy 16 84 80
2022 Project management 0 100 35
2022 Other services to the public 0 100 10
2022 None of the above 6 94 80

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 39 61 20
2022 Federal regulators 47 53 15
2022 Communications or public affairs 35 65 25
2022 Access to information and privacy 27 73 10
2022 Security 50 50 20
2022 Library services 23 77 15
2022 Legal services 39 61 1725
2022 Administration and operations 38 62 220
2022 Human resources 26 74 85
2022 Financial management 32 68 90
2022 Procurement 35 65 10
2022 Real property 20 80 10
2022 Information management 38 62 50
2022 Information technology 31 69 65
2022 Data sciences 15 85 10
2022 Policy 42 58 80
2022 Project management 10 90 35
2022 Other services to the public 24 76 10
2022 None of the above 24 76 80

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 20
2022 Federal regulators 28 72 15
2022 Communications or public affairs 11 89 25
2022 Access to information and privacy 27 73 10
2022 Security 19 81 20
2022 Library services 0 100 15
2022 Legal services 14 86 1725
2022 Administration and operations 22 78 220
2022 Human resources 10 90 85
2022 Financial management 13 87 90
2022 Procurement 18 82 10
2022 Real property 10 90 10
2022 Information management 19 81 50
2022 Information technology 18 82 65
2022 Data sciences 8 92 10
2022 Policy 18 82 80
2022 Project management 3 97 35
2022 Other services to the public 0 100 10
2022 None of the above 11 89 80

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 20
2022 Federal regulators 40 60 15
2022 Communications or public affairs 16 84 25
2022 Access to information and privacy 28 72 10
2022 Security 13 87 20
2022 Library services 40 60 15
2022 Legal services 20 80 1725
2022 Administration and operations 29 71 220
2022 Human resources 16 84 85
2022 Financial management 11 89 90
2022 Procurement 0 100 10
2022 Real property 10 90 10
2022 Information management 32 68 50
2022 Information technology 15 85 65
2022 Data sciences 0 100 10
2022 Policy 13 87 80
2022 Project management 9 91 35
2022 Other services to the public 0 100 10
2022 None of the above 20 80 80

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 20
2022 Federal regulators 34 66 15
2022 Communications or public affairs 19 81 25
2022 Access to information and privacy 17 83 10
2022 Security 28 72 20
2022 Library services 23 77 15
2022 Legal services 14 86 1725
2022 Administration and operations 21 79 220
2022 Human resources 11 89 85
2022 Financial management 8 92 90
2022 Procurement 0 100 10
2022 Real property 10 90 10
2022 Information management 14 86 50
2022 Information technology 9 91 65
2022 Data sciences 0 100 10
2022 Policy 11 89 80
2022 Project management 3 97 35
2022 Other services to the public 8 92 10
2022 None of the above 11 89 80

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 21 79 20
2022 Federal regulators 25 75 15
2022 Communications or public affairs 15 85 25
2022 Access to information and privacy 19 81 10
2022 Security 58 42 20
2022 Library services 12 88 15
2022 Legal services 33 67 1725
2022 Administration and operations 21 79 220
2022 Human resources 7 93 85
2022 Financial management 14 86 90
2022 Procurement 12 88 10
2022 Real property 19 81 10
2022 Information management 32 68 50
2022 Information technology 19 81 65
2022 Data sciences 22 78 10
2022 Policy 34 66 80
2022 Project management 10 90 35
2022 Other services to the public 23 77 10
2022 None of the above 26 74 80

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 15 85 20
2022 Federal regulators 35 65 15
2022 Communications or public affairs 7 93 25
2022 Access to information and privacy 26 74 10
2022 Security 21 79 20
2022 Library services 27 73 15
2022 Legal services 16 84 1725
2022 Administration and operations 19 81 220
2022 Human resources 15 85 85
2022 Financial management 12 88 90
2022 Procurement 10 90 10
2022 Real property 10 90 10
2022 Information management 25 75 50
2022 Information technology 11 89 65
2022 Data sciences 15 85 10
2022 Policy 7 93 80
2022 Project management 21 79 35
2022 Other services to the public 0 100 10
2022 None of the above 18 82 80

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 20
2022 Federal regulators 9 91 15
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Security 21 79 20
2022 Library services 17 83 15
2022 Legal services 5 95 1725
2022 Administration and operations 4 96 220
2022 Human resources 2 98 85
2022 Financial management 1 99 90
2022 Procurement 8 92 10
2022 Real property 0 100 10
2022 Information management 4 96 50
2022 Information technology 14 86 65
2022 Data sciences 0 100 10
2022 Policy 4 96 80
2022 Project management 0 100 35
2022 Other services to the public 0 100 10
2022 None of the above 5 95 80

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 26 74 20
2022 Federal regulators 14 86 15
2022 Communications or public affairs 25 75 25
2022 Access to information and privacy 19 81 10
2022 Security 21 79 20
2022 Library services 20 80 15
2022 Legal services 20 80 1725
2022 Administration and operations 25 75 220
2022 Human resources 44 56 85
2022 Financial management 25 75 90
2022 Procurement 20 80 10
2022 Real property 46 54 10
2022 Information management 29 71 50
2022 Information technology 21 79 65
2022 Data sciences 56 44 10
2022 Policy 20 80 80
2022 Project management 44 56 35
2022 Other services to the public 51 49 10
2022 None of the above 30 70 80

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 95 0 5 0 0 0 0 95 0 20
2022 Federal regulators 83 12 0 5 0 0 0 95 5 15
2022 Communications or public affairs 97 3 0 0 0 0 0 100 0 25
2022 Access to information and privacy 81 19 0 0 0 0 0 100 0 10
2022 Security 69 11 11 9 0 0 0 80 9 20
2022 Library services 84 6 0 0 0 0 10 100 0 15
2022 Legal services 80 13 2 1 1 0 2 96 2 1725
2022 Administration and operations 77 17 2 1 1 1 2 96 2 220
2022 Human resources 83 8 2 3 3 0 0 91 7 85
2022 Financial management 85 11 0 0 1 0 3 99 1 90
2022 Procurement 82 18 0 0 0 0 0 100 0 10
2022 Real property 80 10 0 0 10 0 0 90 10 10
2022 Information management 74 11 2 0 4 2 7 93 5 50
2022 Information technology 79 9 6 1 2 0 3 91 3 65
2022 Data sciences 100 0 0 0 0 0 0 100 0 10
2022 Policy 86 9 4 0 1 0 0 95 1 80
2022 Project management 83 13 0 0 3 0 0 97 3 35
2022 Other services to the public 92 0 0 0 8 0 0 92 8 10
2022 None of the above 78 9 5 0 1 0 7 93 1 80

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 15 9 16 44 0 11 68 23 20
2022 Federal regulators 6 15 12 24 26 0 18 61 25 15
2022 Communications or public affairs 4 7 14 22 50 3 0 74 11 25
2022 Access to information and privacy 0 0 29 44 27 0 0 71 0 10
2022 Security 0 14 18 11 40 10 7 62 17 20
2022 Library services 0 0 21 6 50 5 18 73 0 15
2022 Legal services 7 17 16 16 37 3 4 58 26 1725
2022 Administration and operations 3 13 17 12 43 3 8 62 18 220
2022 Human resources 3 9 6 17 63 0 2 82 13 85
2022 Financial management 1 15 11 17 47 5 4 70 18 90
2022 Procurement 12 18 18 11 41 0 0 52 30 10
2022 Real property 18 9 8 0 65 0 0 65 27 10
2022 Information management 8 14 5 12 48 5 8 69 25 50
2022 Information technology 10 8 9 10 55 4 3 70 20 65
2022 Data sciences 7 22 15 8 48 0 0 56 29 10
2022 Policy 5 24 19 13 34 4 3 49 31 80
2022 Project management 11 3 16 15 43 13 0 66 16 35
2022 Other services to the public 18 24 11 9 38 0 0 47 42 10
2022 None of the above 4 14 11 16 47 5 3 69 19 80

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 5 15 28 41 0 5 72 12 20
2022 Federal regulators 8 21 19 28 17 7 0 48 31 15
2022 Communications or public affairs 0 10 17 27 46 0 0 73 10 25
2022 Access to information and privacy 0 36 10 8 46 0 0 55 36 10
2022 Security 0 15 33 13 35 0 4 50 16 20
2022 Library services 5 11 8 6 45 20 5 68 22 15
2022 Legal services 6 21 17 17 34 5 1 53 29 1725
2022 Administration and operations 5 14 17 16 42 5 1 62 20 220
2022 Human resources 5 16 10 16 52 0 0 68 22 85
2022 Financial management 3 17 19 19 39 1 1 59 21 90
2022 Procurement 0 26 20 28 26 0 0 54 26 10
2022 Real property 8 29 0 8 46 9 0 60 40 10
2022 Information management 15 11 20 12 32 8 3 48 30 50
2022 Information technology 7 19 14 18 39 2 1 59 27 65
2022 Data sciences 0 22 7 15 56 0 0 71 22 10
2022 Policy 12 19 20 15 30 5 0 47 32 80
2022 Project management 17 13 12 13 41 3 0 56 31 35
2022 Other services to the public 10 35 9 0 46 0 0 46 45 10
2022 None of the above 7 8 23 14 42 4 2 60 16 80
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 59 22 6 3 6 3 0 84 10 35
2022 Federal regulators 82 5 5 8 0 0 0 87 8 15
2022 Communications or public affairs 66 24 4 0 6 0 0 90 6 50
2022 Access to information and privacy 61 31 0 8 0 0 0 92 8 10
2022 Security 57 20 12 8 4 0 0 76 11 25
2022 Library services 84 16 0 0 0 0 0 100 0 15
2022 Legal services 49 33 6 6 5 1 0 83 10 1915
2022 Administration and operations 55 30 7 5 3 0 0 85 8 245
2022 Human resources 59 30 1 4 4 2 0 91 8 140
2022 Financial management 50 38 7 2 2 1 0 89 4 95
2022 Procurement 61 27 6 0 0 0 6 94 0 15
2022 Real property 51 31 0 18 0 0 0 82 18 10
2022 Information management 57 36 2 5 0 0 0 93 5 55
2022 Information technology 48 40 3 1 6 1 0 89 8 85
2022 Data sciences 44 30 7 0 19 0 0 74 19 15
2022 Policy 63 32 1 2 2 0 0 95 4 100
2022 Project management 52 29 12 0 5 2 0 83 5 40
2022 Other services to the public 56 22 0 0 15 8 0 84 16 15
2022 None of the above 50 31 5 7 3 3 0 84 11 95
2020 Client contact centre 41 26 21 5 6 0 0 67 11 18
2020 Federal regulators 51 28 21 0 0 0 0 79 0 18
2020 Communications or public affairs 60 31 2 2 5 0 0 91 7 59
2020 Access to information and privacy 44 30 13 7 6 0 0 74 13 16
2020 Security 49 34 13 4 0 0 0 83 4 24
2020 Library services 49 29 14 4 4 0 0 78 8 24
2020 Legal services 46 31 9 9 4 1 0 78 13 1815
2020 Administration and operations 56 29 6 4 4 1 1 86 8 240
2020 Human resources 60 25 6 4 3 2 1 87 7 136
2020 Financial management 59 25 7 5 3 2 0 85 8 113
2020 Procurement 37 39 24 0 0 0 0 76 0 13
2020 Real property 65 35 0 0 0 0 0 100 0 14
2020 Information management 58 22 2 4 10 2 2 83 15 56
2020 Information technology 52 28 8 7 2 3 0 83 9 107
2020 Data sciences 71 29 0 0 0 0 0 100 0 14
2020 Policy 47 36 6 6 3 1 0 85 9 112
2020 Project management 51 20 8 8 8 0 4 74 17 24
2020 Other services to the public 43 31 26 0 0 0 0 74 0 15
2020 None of the above 43 31 5 13 8 0 0 74 21 85

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 7 3 12 12 34 9 24 67 15 35
2022 Federal regulators 0 0 0 5 55 0 40 100 0 15
2022 Communications or public affairs 7 0 16 4 43 5 26 67 10 50
2022 Access to information and privacy 0 0 24 0 24 7 45 50 0 10
2022 Security 0 5 17 0 43 3 31 66 8 25
2022 Library services 8 5 18 0 41 0 29 57 17 15
2022 Legal services 3 5 12 7 40 7 25 69 13 1910
2022 Administration and operations 1 6 10 5 46 3 28 75 10 245
2022 Human resources 2 4 12 5 45 4 28 74 9 140
2022 Financial management 1 4 7 7 50 4 27 83 7 95
2022 Procurement 0 0 14 5 31 10 40 73 0 15
2022 Real property 0 0 15 0 19 0 66 57 0 10
2022 Information management 2 0 6 3 52 5 32 86 4 55
2022 Information technology 4 4 17 10 45 0 20 69 10 85
2022 Data sciences 6 5 13 0 64 0 13 73 12 15
2022 Policy 1 5 12 5 41 6 31 72 9 100
2022 Project management 0 7 11 4 59 6 13 78 9 40
2022 Other services to the public 16 6 17 7 39 8 8 54 26 15
2022 None of the above 7 8 5 3 35 6 36 65 26 95

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 44 34 15 4 0 3 0 81 4 35
2022 Federal regulators 59 27 8 0 6 0 0 86 6 15
2022 Communications or public affairs 29 45 18 5 2 2 0 75 7 50
2022 Access to information and privacy 53 47 0 0 0 0 0 100 0 10
2022 Security 29 36 15 16 4 0 0 65 20 25
2022 Library services 47 34 10 0 0 9 0 89 0 15
2022 Legal services 26 44 15 9 5 2 0 71 14 1915
2022 Administration and operations 36 41 11 6 5 2 0 79 10 245
2022 Human resources 39 41 8 7 3 2 0 82 10 140
2022 Financial management 36 46 8 8 0 2 0 84 8 95
2022 Procurement 22 56 11 5 0 6 0 83 5 15
2022 Real property 30 26 19 9 0 15 0 66 11 10
2022 Information management 32 42 13 5 0 7 0 80 5 55
2022 Information technology 29 41 16 3 8 4 0 72 11 85
2022 Data sciences 38 17 31 6 0 0 7 59 7 15
2022 Policy 26 50 14 7 4 0 0 75 11 100
2022 Project management 35 38 20 7 0 0 0 73 7 40
2022 Other services to the public 30 30 19 6 7 8 0 65 14 15
2022 None of the above 25 36 17 11 3 8 0 66 15 95
2020 Client contact centre 55 33 11 0 0 0 0 89 0 17
2020 Federal regulators 38 51 0 6 6 0 0 89 11 18
2020 Communications or public affairs 30 53 12 3 0 2 0 84 3 59
2020 Access to information and privacy 57 32 6 0 0 5 0 93 0 16
2020 Security 33 55 12 0 0 0 0 88 0 24
2020 Library services 45 37 12 6 0 0 0 82 6 24
2020 Legal services 39 43 11 5 1 1 0 83 6 1819
2020 Administration and operations 51 39 6 2 1 0 0 90 3 239
2020 Human resources 61 33 5 0 0 1 0 95 0 137
2020 Financial management 58 29 6 4 2 1 1 88 6 114
2020 Procurement 36 48 7 9 0 0 0 83 9 13
2020 Real property 51 42 7 0 0 0 0 93 0 14
2020 Information management 56 36 2 4 0 2 0 94 4 55
2020 Information technology 46 30 12 5 0 7 0 81 5 104
2020 Data sciences 65 35 0 0 0 0 0 100 0 14
2020 Policy 40 48 8 3 0 1 0 89 3 113
2020 Project management 65 22 8 0 4 0 0 87 4 23
2020 Other services to the public 66 22 6 0 6 0 0 88 6 16
2020 None of the above 44 34 10 7 1 2 1 81 8 85
2019 Client contact centre 53 21 10 6 10 0 0 75 16 20
2019 Federal regulators 42 58 0 0 0 0 0 100 0 16
2019 Communications or public affairs 23 50 15 10 0 2 0 74 11 58
2019 Access to information and privacy 24 53 19 4 0 0 0 77 4 20
2019 Security 45 28 24 3 0 0 0 73 3 28
2019 Library services 53 32 5 4 0 6 0 91 4 21
2019 Legal services 30 45 12 8 3 1 0 76 11 1524
2019 Administration and operations 42 41 9 3 4 1 1 84 7 233
2019 Human resources 39 42 12 1 2 3 0 84 3 128
2019 Financial management 48 44 4 1 1 2 0 94 2 107
2019 Procurement 29 41 12 6 12 0 0 70 18 15
2019 Information management 36 42 10 6 2 4 0 81 8 60
2019 Information technology 41 34 13 4 2 5 0 80 7 77
2019 Internal audit 52 30 10 0 8 0 0 82 8 11
2019 Policy 35 41 13 7 1 3 0 78 9 88
2019 Project management 38 24 34 4 0 0 0 62 4 21
2019 Other services to the public 49 45 0 0 0 5 0 100 0 13
2019 None of the above 32 32 19 8 6 2 1 66 15 86
2018 Client contact centre 30 46 15 4 4 0 0 76 9 22
2018 Federal regulators 37 37 6 0 19 0 0 74 19 16
2018 Communications or public affairs 29 50 8 10 0 2 0 81 11 48
2018 Access to information and privacy 48 52 0 0 0 0 0 100 0 13
2018 Security 44 48 4 0 0 4 0 96 0 26
2018 Library services 51 30 10 5 0 5 0 84 5 20
2018 Legal services 31 44 13 8 3 1 0 76 10 1624
2018 Administration and operations 47 39 6 3 4 2 0 88 7 198
2018 Human resources 42 40 11 3 2 1 1 84 5 113
2018 Financial management 38 44 13 2 2 2 0 83 4 114
2018 Information management 47 40 5 2 4 2 0 89 5 60
2018 Information technology 41 35 20 0 1 2 0 78 2 70
2018 Evaluation 22 24 16 30 0 8 0 50 33 11
2018 Data sciences 29 39 25 0 8 0 0 68 8 13
2018 Policy 31 54 7 5 1 0 1 87 6 67
2018 Project management 45 40 6 5 0 5 0 89 5 20
2018 None of the above 30 40 17 9 3 1 0 71 12 76

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Client contact centre 22 34 24 18 3 35
2022 Federal regulators 28 18 32 15 7 15
2022 Communications or public affairs 13 23 37 22 5 50
2022 Access to information and privacy 10 33 33 24 0 10
2022 Security 18 17 28 24 12 25
2022 Library services 5 43 22 29 0 15
2022 Legal services 7 24 39 23 7 1915
2022 Administration and operations 10 31 32 20 7 245
2022 Human resources 8 31 38 17 6 140
2022 Financial management 14 34 33 16 2 95
2022 Procurement 0 11 53 15 21 15
2022 Real property 8 16 42 34 0 10
2022 Information management 7 20 45 18 11 55
2022 Information technology 18 25 40 10 7 85
2022 Data sciences 34 18 18 23 6 15
2022 Policy 10 21 37 24 7 100
2022 Project management 13 30 33 23 2 40
2022 Other services to the public 17 36 36 11 0 15
2022 None of the above 6 31 37 17 9 95

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 28 3 6 0 10 0 91 6 35
2022 Federal regulators 77 13 10 0 0 0 0 90 0 15
2022 Communications or public affairs 52 33 7 2 6 0 0 85 7 50
2022 Access to information and privacy 56 29 0 8 0 8 0 92 8 10
2022 Security 53 23 16 0 4 4 0 80 4 25
2022 Library services 87 13 0 0 0 0 0 100 0 15
2022 Legal services 45 31 11 5 3 4 0 80 9 1915
2022 Administration and operations 57 30 6 3 1 2 0 89 4 245
2022 Human resources 54 31 8 2 2 2 0 87 5 140
2022 Financial management 57 36 7 0 0 1 0 93 0 95
2022 Procurement 61 12 21 0 0 6 0 78 0 15
2022 Real property 41 28 17 0 0 14 0 80 0 10
2022 Information management 61 25 10 0 2 2 0 88 2 55
2022 Information technology 53 31 9 2 4 1 0 85 6 85
2022 Data sciences 51 49 0 0 0 0 0 100 0 15
2022 Policy 60 26 11 0 2 1 0 87 2 100
2022 Project management 68 23 2 3 2 2 0 93 5 40
2022 Other services to the public 57 21 8 0 7 8 0 84 8 15
2022 None of the above 48 31 7 6 3 6 0 84 9 95
2020 Client contact centre 47 26 16 5 6 0 0 73 11 18
2020 Federal regulators 51 34 16 0 0 0 0 84 0 18
2020 Communications or public affairs 56 26 12 5 2 0 0 81 7 59
2020 Access to information and privacy 44 50 0 0 6 0 0 94 6 16
2020 Security 45 35 16 0 4 0 0 80 4 24
2020 Library services 34 47 14 0 4 0 0 81 4 23
2020 Legal services 42 30 15 5 4 3 1 75 9 1807
2020 Administration and operations 60 22 9 3 4 1 1 84 7 241
2020 Human resources 59 25 10 1 2 3 1 87 3 137
2020 Financial management 58 28 6 2 3 4 0 89 5 110
2020 Procurement 45 46 9 0 0 0 0 91 0 13
2020 Real property 58 21 21 0 0 0 0 79 0 14
2020 Information management 52 27 5 6 4 2 2 83 11 56
2020 Information technology 46 26 16 2 0 8 2 80 2 107
2020 Data sciences 80 20 0 0 0 0 0 100 0 14
2020 Policy 49 29 16 3 2 1 0 79 5 112
2020 Project management 68 8 12 0 8 0 4 79 8 24
2020 Other services to the public 40 33 23 0 0 0 4 76 0 16
2020 None of the above 47 28 9 4 5 5 1 80 10 83

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 57 21 3 10 6 3 0 81 17 35
2022 Federal regulators 61 10 21 8 0 0 0 71 8 15
2022 Communications or public affairs 53 26 4 7 8 3 0 81 15 50
2022 Access to information and privacy 54 17 7 15 8 0 0 71 22 10
2022 Security 49 23 12 8 8 0 0 72 16 25
2022 Library services 68 24 7 0 0 0 0 93 0 15
2022 Legal services 37 30 9 12 10 2 0 68 23 1915
2022 Administration and operations 50 28 9 8 4 1 0 79 12 245
2022 Human resources 48 31 6 4 8 2 0 81 13 140
2022 Financial management 43 35 9 7 4 2 0 80 11 95
2022 Procurement 51 32 6 11 0 0 0 83 11 15
2022 Real property 24 42 15 18 0 0 0 66 18 10
2022 Information management 46 36 14 2 0 2 0 84 2 55
2022 Information technology 45 34 8 6 6 0 0 80 13 85
2022 Data sciences 33 35 26 6 0 0 0 68 6 15
2022 Policy 53 23 7 11 6 1 0 76 17 100
2022 Project management 52 31 7 3 5 2 0 85 7 40
2022 Other services to the public 65 13 0 0 15 8 0 84 16 15
2022 None of the above 43 23 10 10 9 5 0 70 20 95
2020 Client contact centre 42 20 21 11 6 0 0 62 17 18
2020 Federal regulators 62 21 17 0 0 0 0 83 0 18
2020 Communications or public affairs 42 29 17 5 5 2 0 72 10 59
2020 Access to information and privacy 25 39 17 0 13 6 0 68 14 16
2020 Security 37 26 13 20 4 0 0 63 24 24
2020 Library services 37 29 16 8 10 0 0 66 18 24
2020 Legal services 32 29 11 16 10 2 0 62 27 1819
2020 Administration and operations 49 24 10 9 6 0 1 74 16 238
2020 Human resources 49 30 8 5 5 1 2 81 10 137
2020 Financial management 47 28 10 7 5 2 1 77 13 112
2020 Procurement 26 26 31 18 0 0 0 52 18 12
2020 Real property 44 49 0 7 0 0 0 93 7 14
2020 Information management 35 39 5 7 8 3 2 78 17 56
2020 Information technology 39 30 11 8 7 4 1 72 16 107
2020 Data sciences 58 42 0 0 0 0 0 100 0 14
2020 Policy 36 30 12 10 10 1 0 67 20 112
2020 Project management 31 32 8 13 8 4 4 69 22 24
2020 Other services to the public 33 33 23 7 0 4 0 68 8 16
2020 None of the above 35 30 5 17 11 1 1 66 29 85

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 26 46 5 6 9 7 0 77 17 30
2022 Federal regulators 69 20 5 0 6 0 0 89 6 15
2022 Communications or public affairs 30 36 14 13 7 0 0 65 20 50
2022 Access to information and privacy 22 47 8 8 14 0 0 69 22 10
2022 Security 26 20 17 25 4 8 0 50 31 25
2022 Library services 47 30 24 0 0 0 0 76 0 15
2022 Legal services 23 41 13 14 7 2 0 65 21 1915
2022 Administration and operations 34 45 9 6 3 2 0 81 10 245
2022 Human resources 33 43 12 7 5 1 0 76 12 140
2022 Financial management 30 49 13 4 0 4 0 82 4 95
2022 Procurement 22 50 16 5 0 6 0 77 6 15
2022 Real property 0 51 15 34 0 0 0 51 34 10
2022 Information management 29 39 13 9 5 6 0 72 15 55
2022 Information technology 26 40 20 8 4 1 0 67 13 85
2022 Data sciences 21 49 17 12 0 0 0 70 12 15
2022 Policy 31 43 7 14 6 0 0 73 19 100
2022 Project management 34 39 18 4 2 0 2 75 6 40
2022 Other services to the public 35 45 8 6 7 0 0 80 13 15
2022 None of the above 27 34 8 18 8 5 0 64 27 95
2020 Client contact centre 41 37 5 11 6 0 0 78 17 18
2020 Federal regulators 34 38 22 0 0 6 0 76 0 18
2020 Communications or public affairs 25 30 27 9 5 3 0 58 14 59
2020 Access to information and privacy 31 39 13 6 6 5 0 73 13 16
2020 Security 37 30 24 4 4 0 0 67 8 24
2020 Library services 29 33 26 12 0 0 0 62 12 24
2020 Legal services 27 35 18 13 5 2 0 63 18 1817
2020 Administration and operations 45 33 10 5 4 2 1 80 9 238
2020 Human resources 40 37 14 5 2 1 0 78 8 136
2020 Financial management 47 35 9 3 3 3 0 84 7 114
2020 Procurement 30 30 33 0 0 0 7 64 0 13
2020 Real property 51 34 7 8 0 0 0 85 8 14
2020 Information management 40 37 5 12 6 0 0 77 18 56
2020 Information technology 40 35 11 7 2 6 0 79 9 107
2020 Data sciences 44 35 14 7 0 0 0 78 7 14
2020 Policy 33 41 15 9 2 0 0 74 11 112
2020 Project management 50 29 9 0 12 0 0 80 12 24
2020 Other services to the public 42 22 12 10 7 6 0 68 19 16
2020 None of the above 24 37 14 11 10 3 0 63 22 86
2019 Client contact centre 38 24 24 4 10 0 0 62 14 20
2019 Federal regulators 18 58 18 0 6 0 0 76 6 16
2019 Communications or public affairs 18 35 30 13 3 0 0 54 16 58
2019 Access to information and privacy 19 45 13 4 18 0 0 65 22 20
2019 Security 26 38 22 7 4 4 0 66 11 27
2019 Library services 30 12 39 4 15 0 0 42 19 22
2019 Legal services 18 34 18 17 11 1 0 53 29 1529
2019 Administration and operations 31 42 12 7 6 1 1 74 13 235
2019 Human resources 26 43 15 10 3 3 0 71 14 130
2019 Financial management 37 47 9 4 0 3 0 87 4 107
2019 Procurement 16 28 33 5 18 0 0 44 24 15
2019 Information management 28 44 9 13 6 0 0 72 19 60
2019 Information technology 38 35 15 4 5 4 0 76 9 77
2019 Internal audit 45 47 0 0 8 0 0 92 8 11
2019 Policy 27 35 18 13 5 1 0 63 18 88
2019 Project management 13 41 34 11 0 0 0 55 11 21
2019 Other services to the public 28 50 0 13 9 0 0 78 22 13
2019 None of the above 25 25 13 17 16 3 1 52 34 86
2018 Client contact centre 21 38 14 14 8 5 0 62 23 22
2018 Federal regulators 13 30 25 19 13 0 0 43 32 16
2018 Communications or public affairs 15 34 16 20 12 2 0 50 33 49
2018 Access to information and privacy 26 37 22 15 0 0 0 63 15 13
2018 Security 36 29 24 8 0 4 0 67 8 26
2018 Library services 19 41 15 9 15 0 0 60 24 20
2018 Legal services 18 35 16 18 11 1 0 54 30 1625
2018 Administration and operations 30 43 12 11 4 1 0 73 15 198
2018 Human resources 22 47 10 12 8 2 0 70 20 113
2018 Financial management 26 50 12 4 5 2 0 78 10 114
2018 Information management 33 41 18 4 4 1 0 74 8 60
2018 Information technology 29 36 29 1 3 1 0 66 5 70
2018 Evaluation 22 22 23 0 25 8 0 47 28 11
2018 Data sciences 22 31 17 23 8 0 0 53 31 13
2018 Policy 22 34 16 19 9 0 0 56 28 68
2018 Project management 45 30 15 10 0 0 0 75 10 20
2018 None of the above 25 31 11 16 15 3 0 57 32 76

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Communications or public affairs 5 61 17 16 0 0 0 66 16 20
2022 Legal services 13 55 12 17 3 0 0 68 20 245
2022 Administration and operations 19 64 9 8 0 0 0 83 8 55
2022 Human resources 11 65 10 7 4 3 0 78 12 45
2022 Financial management 8 68 13 11 0 0 0 76 11 40
2022 Information management 8 59 0 26 7 0 0 67 33 15
2022 Information technology 23 52 10 8 3 4 0 79 11 30
2022 Policy 10 60 12 12 5 0 0 70 17 30
2022 None of the above 44 30 5 16 6 0 0 73 22 20
2020 Communications or public affairs 51 38 6 0 6 0 0 89 6 18
2020 Legal services 16 52 14 12 4 1 1 69 17 233
2020 Administration and operations 22 57 9 8 0 2 2 82 9 58
2020 Human resources 40 47 8 2 3 0 0 87 5 38
2020 Financial management 21 61 13 5 0 0 0 81 5 38
2020 Information management 20 67 7 7 0 0 0 87 7 15
2020 Information technology 27 52 10 4 7 0 0 79 11 29
2020 Policy 16 54 15 11 0 0 3 73 11 35
2020 None of the above 6 37 28 29 0 0 0 43 29 15
2019 Communications or public affairs 34 53 0 13 0 0 0 87 13 15
2019 Legal services 12 55 13 15 4 1 1 68 19 189
2019 Administration and operations 34 43 8 7 5 0 3 79 12 64
2019 Human resources 22 57 7 9 3 0 3 81 12 32
2019 Financial management 17 59 16 0 0 0 8 83 0 37
2019 Information management 8 60 24 8 0 0 0 68 8 13
2019 Information technology 22 39 23 8 0 4 4 66 8 27
2019 Policy 37 42 4 10 7 0 0 79 17 26
2019 None of the above 18 24 26 24 7 0 0 43 31 16

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 17 15 3 5 3 10 74 9 35
2022 Federal regulators 28 13 23 5 26 0 5 43 32 15
2022 Communications or public affairs 39 31 19 6 2 0 4 73 8 50
2022 Access to information and privacy 40 15 21 17 7 0 0 55 24 10
2022 Security 39 24 17 12 8 0 0 63 20 25
2022 Library services 47 21 6 10 11 5 0 73 22 15
2022 Legal services 27 30 19 10 12 0 2 59 22 1900
2022 Administration and operations 33 28 18 7 10 1 3 64 17 245
2022 Human resources 44 20 16 8 7 0 4 67 16 140
2022 Financial management 42 27 11 9 5 0 6 73 15 95
2022 Procurement 47 29 6 0 18 0 0 75 18 15
2022 Real property 37 35 28 0 0 0 0 72 0 10
2022 Information management 28 25 24 11 8 0 4 55 20 55
2022 Information technology 38 21 13 8 14 3 2 62 24 85
2022 Data sciences 41 6 31 6 16 0 0 47 22 15
2022 Policy 32 30 18 3 15 0 2 63 18 100
2022 Project management 24 29 20 8 14 2 2 56 23 40
2022 Other services to the public 34 43 0 0 24 0 0 76 24 15
2022 None of the above 28 25 26 7 12 0 2 54 19 95
2020 Client contact centre 57 10 21 11 0 0 0 67 11 18
2020 Federal regulators 45 28 6 21 0 0 0 73 21 18
2020 Communications or public affairs 23 43 24 5 5 0 0 66 10 59
2020 Access to information and privacy 33 20 18 14 14 0 0 54 28 15
2020 Security 13 25 24 22 17 0 0 38 38 24
2020 Library services 46 12 32 10 0 0 0 58 10 24
2020 Legal services 23 30 24 13 10 0 0 53 23 1819
2020 Administration and operations 29 27 25 8 8 0 2 58 16 241
2020 Human resources 33 25 21 11 10 0 1 59 21 137
2020 Financial management 34 22 20 14 9 0 0 57 23 114
2020 Procurement 53 6 7 18 16 0 0 59 34 13
2020 Real property 14 42 14 7 22 0 0 56 29 14
2020 Information management 38 19 22 14 5 0 2 58 20 56
2020 Information technology 23 34 22 8 9 2 2 60 18 106
2020 Data sciences 20 22 36 7 14 0 0 42 22 14
2020 Policy 31 32 18 9 9 0 1 63 18 111
2020 Project management 21 41 17 8 13 0 0 62 21 24
2020 Other services to the public 22 41 0 0 31 6 0 67 33 16
2020 None of the above 24 22 21 16 16 0 1 46 32 83
2019 Client contact centre 35 22 14 13 10 0 6 60 25 20
2019 Federal regulators 6 37 24 19 7 0 6 46 28 16
2019 Communications or public affairs 20 21 30 21 8 0 0 41 29 58
2019 Access to information and privacy 31 16 20 11 18 0 4 49 30 20
2019 Security 24 20 24 17 14 0 0 44 32 28
2019 Library services 12 42 16 8 21 0 0 55 29 23
2019 Legal services 13 27 24 15 20 0 1 41 35 1532
2019 Administration and operations 20 30 20 12 16 0 3 51 28 234
2019 Human resources 13 28 21 14 23 0 1 42 37 129
2019 Financial management 19 20 29 11 19 0 2 40 31 108
2019 Procurement 0 47 35 6 12 0 0 47 18 15
2019 Information management 20 31 21 18 10 0 0 51 28 60
2019 Information technology 19 20 25 17 19 0 0 40 36 77
2019 Internal audit 0 20 30 32 18 0 0 20 51 11
2019 Policy 22 30 22 10 17 0 0 51 27 88
2019 Project management 9 36 27 0 24 0 4 46 25 21
2019 Other services to the public 9 26 18 15 31 0 0 36 46 12
2019 None of the above 20 20 24 10 23 2 1 41 34 86
2018 Client contact centre 28 9 38 9 12 5 0 38 22 23
2018 Federal regulators 25 25 13 18 18 0 0 50 37 16
2018 Communications or public affairs 22 21 26 13 13 2 2 45 27 49
2018 Access to information and privacy 25 22 24 30 0 0 0 47 30 13
2018 Security 28 27 20 17 8 0 0 55 25 25
2018 Library services 5 27 49 0 20 0 0 32 20 20
2018 Legal services 12 22 27 16 23 0 1 34 39 1623
2018 Administration and operations 17 27 24 14 15 0 2 45 30 200
2018 Human resources 18 26 26 14 14 0 3 45 28 114
2018 Financial management 15 18 28 12 21 1 3 35 35 114
2018 Information management 15 29 14 15 23 0 5 46 39 60
2018 Information technology 15 18 23 16 23 0 4 35 41 70
2018 Evaluation 38 8 29 0 25 0 0 46 25 11
2018 Data sciences 14 31 17 15 23 0 0 45 38 13
2018 Policy 19 17 23 13 24 0 4 38 39 67
2018 Project management 14 24 31 7 18 0 5 40 27 20
2018 None of the above 20 25 26 7 21 0 1 45 28 76

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 19 36 19 14 12 0 0 55 26 35
2022 Federal regulators 23 17 44 5 11 0 0 40 16 15
2022 Communications or public affairs 12 25 27 20 16 0 0 37 36 50
2022 Access to information and privacy 25 28 33 0 14 0 0 52 14 10
2022 Security 4 17 25 36 13 0 5 22 51 20
2022 Library services 35 15 34 16 0 0 0 50 16 15
2022 Legal services 8 16 29 21 25 0 0 24 46 1910
2022 Administration and operations 19 29 25 17 8 0 2 48 26 245
2022 Human resources 21 21 18 17 22 0 1 42 40 140
2022 Financial management 24 25 28 15 7 0 2 50 22 95
2022 Procurement 12 23 4 40 21 0 0 34 61 15
2022 Real property 8 24 21 30 17 0 0 32 47 10
2022 Information management 24 30 18 16 10 0 2 55 26 55
2022 Information technology 12 29 27 14 16 0 2 41 31 85
2022 Data sciences 0 32 40 11 17 0 0 32 29 15
2022 Policy 7 23 21 22 28 0 0 30 49 100
2022 Project management 18 30 26 16 10 0 0 49 25 40
2022 Other services to the public 17 37 24 8 15 0 0 54 23 15
2022 None of the above 15 26 20 16 21 0 1 42 38 95
2020 Client contact centre 25 38 20 11 6 0 0 63 17 18
2020 Federal regulators 6 22 45 11 16 0 0 28 27 18
2020 Communications or public affairs 7 22 31 27 14 0 0 29 40 59
2020 Access to information and privacy 0 39 17 13 32 0 0 39 45 16
2020 Security 11 16 38 8 26 0 0 27 35 24
2020 Library services 12 54 16 12 6 0 0 66 18 24
2020 Legal services 6 16 30 25 23 0 0 22 48 1823
2020 Administration and operations 15 33 30 12 9 0 1 49 21 239
2020 Human resources 18 22 27 19 14 0 0 40 33 137
2020 Financial management 25 30 32 11 2 0 0 55 13 114
2020 Procurement 7 30 13 22 27 0 0 37 50 13
2020 Real property 14 22 0 48 15 0 0 37 63 14
2020 Information management 26 31 28 10 5 0 0 57 15 56
2020 Information technology 17 27 29 17 9 1 0 44 26 107
2020 Data sciences 14 29 22 13 22 0 0 43 35 14
2020 Policy 11 24 30 12 24 0 0 34 36 113
2020 Project management 12 17 38 25 8 0 0 29 33 24
2020 Other services to the public 13 35 23 25 4 0 0 48 30 16
2020 None of the above 14 16 34 13 21 0 1 31 35 85
2019 Client contact centre 42 11 22 8 11 0 6 56 20 20
2019 Federal regulators 11 13 37 19 19 0 0 24 38 16
2019 Communications or public affairs 16 39 22 18 5 0 0 55 23 58
2019 Access to information and privacy 17 19 24 18 22 0 0 36 40 20
2019 Security 17 25 31 16 10 0 0 43 27 28
2019 Library services 8 43 20 12 17 0 0 51 29 23
2019 Legal services 8 19 29 24 19 0 0 27 44 1530
2019 Administration and operations 20 30 32 12 5 0 0 50 17 234
2019 Human resources 11 19 34 21 14 0 1 30 35 130
2019 Financial management 23 35 26 8 6 0 2 59 14 108
2019 Procurement 15 38 32 14 0 0 0 54 14 15
2019 Information management 40 31 17 9 2 2 0 72 11 60
2019 Information technology 26 36 20 9 10 0 0 62 18 76
2019 Internal audit 20 52 20 0 8 0 0 72 8 11
2019 Policy 17 32 25 13 13 0 0 50 26 88
2019 Project management 15 29 37 15 4 0 0 43 20 21
2019 Other services to the public 38 23 33 7 0 0 0 61 7 13
2019 None of the above 18 17 26 18 20 0 1 35 39 85
2018 Client contact centre 43 7 35 4 11 0 0 50 15 23
2018 Federal regulators 0 19 11 44 25 0 0 19 70 16
2018 Communications or public affairs 15 18 33 17 16 0 0 33 34 49
2018 Access to information and privacy 25 16 8 22 29 0 0 41 51 13
2018 Security 13 36 24 24 4 0 0 48 28 25
2018 Library services 5 26 19 34 16 0 0 31 50 20
2018 Legal services 6 17 30 26 20 0 0 24 46 1622
2018 Administration and operations 14 26 33 17 7 0 2 41 25 199
2018 Human resources 10 24 31 22 13 0 1 34 35 113
2018 Financial management 17 32 25 17 7 1 1 50 24 113
2018 Information management 18 27 35 13 5 0 2 46 19 60
2018 Information technology 9 34 32 15 9 0 1 44 24 70
2018 Evaluation 22 8 53 8 0 8 0 33 9 11
2018 Data sciences 8 22 38 17 15 0 0 29 33 13
2018 Policy 6 22 32 22 17 0 1 28 40 69
2018 Project management 35 15 35 10 5 0 0 50 15 20
2018 None of the above 9 27 34 18 10 1 0 36 29 76

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 35 18 6 9 4 0 65 16 30
2022 Federal regulators 52 12 10 5 21 0 0 64 26 15
2022 Communications or public affairs 22 16 25 17 18 0 2 39 36 50
2022 Access to information and privacy 7 53 25 7 8 0 0 60 14 10
2022 Security 22 11 23 27 12 0 5 34 41 25
2022 Library services 26 35 25 14 0 0 0 61 14 15
2022 Legal services 13 24 29 18 16 0 1 37 34 1910
2022 Administration and operations 26 35 21 11 5 0 1 63 16 245
2022 Human resources 25 24 25 11 14 0 1 49 25 140
2022 Financial management 31 35 17 12 0 1 4 70 13 95
2022 Procurement 29 16 20 21 15 0 0 44 36 15
2022 Real property 19 38 17 17 10 0 0 57 26 10
2022 Information management 39 29 18 6 6 0 2 70 12 55
2022 Information technology 18 30 27 10 10 0 4 50 21 85
2022 Data sciences 6 44 28 11 12 0 0 49 23 15
2022 Policy 8 27 16 21 27 0 0 36 48 100
2022 Project management 30 29 27 6 8 0 0 59 14 40
2022 Other services to the public 35 28 23 0 15 0 0 63 15 15
2022 None of the above 20 26 18 17 16 0 3 48 34 95
2020 Client contact centre 41 37 11 11 0 0 0 78 11 18
2020 Federal regulators 0 22 39 11 27 0 0 22 38 18
2020 Communications or public affairs 17 22 25 22 14 0 0 39 35 59
2020 Access to information and privacy 13 25 29 13 19 0 0 39 32 16
2020 Security 13 32 21 21 9 0 4 46 32 24
2020 Library services 12 58 30 0 0 0 0 70 0 24
2020 Legal services 11 25 30 19 15 0 0 36 34 1821
2020 Administration and operations 25 36 18 11 7 0 2 63 19 241
2020 Human resources 24 35 19 12 9 0 0 59 21 136
2020 Financial management 32 38 18 8 2 0 2 71 10 113
2020 Procurement 7 36 22 17 18 0 0 43 35 13
2020 Real property 30 14 35 14 7 0 0 44 21 14
2020 Information management 40 29 15 9 3 2 2 71 13 56
2020 Information technology 25 36 22 11 6 0 1 61 17 106
2020 Data sciences 14 42 14 14 14 0 0 57 29 14
2020 Policy 11 32 21 17 18 1 0 43 36 112
2020 Project management 29 25 21 13 12 0 0 54 25 24
2020 Other services to the public 34 33 17 11 0 0 4 70 12 16
2020 None of the above 21 20 23 13 20 0 2 42 34 84
2019 Client contact centre 48 14 17 10 6 0 6 66 16 20
2019 Federal regulators 0 25 19 24 32 0 0 25 56 16
2019 Communications or public affairs 20 40 20 11 7 2 0 61 18 58
2019 Access to information and privacy 24 12 37 9 18 0 0 36 27 20
2019 Security 31 21 33 11 0 0 4 54 12 26
2019 Library services 20 47 24 4 5 0 0 67 9 23
2019 Legal services 13 26 29 19 13 0 1 39 32 1527
2019 Administration and operations 28 32 27 8 2 0 2 62 11 231
2019 Human resources 20 31 26 15 8 0 0 51 23 129
2019 Financial management 34 35 22 3 3 0 2 71 7 106
2019 Procurement 15 32 27 20 6 0 0 47 27 15
2019 Information management 51 27 15 3 2 2 0 80 5 59
2019 Information technology 35 30 20 8 6 0 0 65 14 76
2019 Internal audit 45 17 20 10 8 0 0 62 18 11
2019 Policy 15 34 23 16 13 0 0 49 28 88
2019 Project management 18 35 32 10 0 0 4 56 10 21
2019 Other services to the public 34 45 14 7 0 0 0 80 7 13
2019 None of the above 17 27 29 12 10 1 4 46 23 86
2018 Client contact centre 49 19 16 4 8 0 4 71 12 23
2018 Federal regulators 0 25 25 24 26 0 0 25 50 16
2018 Communications or public affairs 23 20 20 20 16 0 0 44 36 49
2018 Access to information and privacy 25 16 7 30 22 0 0 41 52 13
2018 Security 20 45 27 0 8 0 0 65 8 25
2018 Library services 12 43 19 16 5 5 0 58 22 20
2018 Legal services 10 25 32 19 13 0 1 36 32 1618
2018 Administration and operations 23 34 26 9 5 1 3 59 14 199
2018 Human resources 13 30 30 14 12 1 1 44 26 111
2018 Financial management 21 37 24 12 4 1 1 59 16 114
2018 Information management 35 23 30 9 0 0 3 60 10 60
2018 Information technology 20 37 29 10 3 0 1 57 13 70
2018 Evaluation 22 30 31 0 8 8 0 57 9 11
2018 Data sciences 8 17 40 27 8 0 0 25 35 12
2018 Policy 7 23 21 28 19 0 1 31 48 68
2018 Project management 40 35 14 6 5 0 0 75 10 20
2018 None of the above 15 37 25 14 9 0 0 52 23 76

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 21 13 37 6 16 0 7 36 24 35
2022 Federal regulators 34 38 17 11 0 0 0 73 11 15
2022 Communications or public affairs 19 15 23 24 19 0 0 35 43 50
2022 Access to information and privacy 36 14 27 8 15 0 0 50 23 10
2022 Security 4 6 21 10 54 0 5 11 67 25
2022 Library services 26 28 21 18 6 0 0 54 25 15
2022 Legal services 14 22 24 19 18 1 1 37 38 1910
2022 Administration and operations 24 27 21 14 11 1 2 53 26 245
2022 Human resources 21 19 15 18 26 1 0 40 45 140
2022 Financial management 23 30 26 10 6 3 2 55 17 95
2022 Procurement 19 10 9 24 37 0 0 29 61 15
2022 Real property 8 15 25 8 45 0 0 22 52 10
2022 Information management 30 28 14 16 11 0 2 59 28 55
2022 Information technology 14 21 23 14 27 0 2 35 41 85
2022 Data sciences 9 24 20 11 36 0 0 33 47 15
2022 Policy 11 21 17 19 31 0 1 32 50 100
2022 Project management 22 27 28 10 11 0 2 50 22 40
2022 Other services to the public 27 44 7 7 15 0 0 72 22 15
2022 None of the above 23 17 17 18 23 0 2 41 41 95
2020 Client contact centre 20 58 5 11 6 0 0 78 17 18
2020 Federal regulators 11 45 34 10 0 0 0 56 10 18
2020 Communications or public affairs 17 24 24 22 12 2 0 42 34 59
2020 Access to information and privacy 6 19 25 17 26 6 0 28 46 16
2020 Security 17 19 30 17 18 0 0 35 35 24
2020 Library services 8 58 21 0 14 0 0 66 14 24
2020 Legal services 13 21 27 20 17 1 1 35 37 1818
2020 Administration and operations 27 29 23 10 7 1 2 58 18 239
2020 Human resources 24 22 20 20 12 0 2 47 33 136
2020 Financial management 35 27 21 15 1 0 2 63 16 114
2020 Procurement 7 22 13 30 27 0 0 30 57 13
2020 Real property 30 7 27 37 0 0 0 37 37 14
2020 Information management 24 38 17 14 5 0 2 64 19 55
2020 Information technology 16 24 31 16 10 1 2 41 27 107
2020 Data sciences 7 43 22 20 7 0 0 51 27 14
2020 Policy 15 28 19 21 17 1 0 43 38 113
2020 Project management 25 21 25 17 12 0 0 46 29 24
2020 Other services to the public 20 26 20 24 10 0 0 46 34 16
2020 None of the above 18 27 26 11 19 0 0 45 30 85
2019 Client contact centre 17 41 13 13 16 0 0 58 29 20
2019 Federal regulators 18 31 26 6 19 0 0 49 26 16
2019 Communications or public affairs 22 37 28 8 2 2 2 61 10 58
2019 Access to information and privacy 17 23 6 19 35 0 0 39 54 20
2019 Security 25 28 23 14 11 0 0 53 24 28
2019 Library services 16 12 38 13 20 0 0 29 34 23
2019 Legal services 13 22 27 21 16 1 1 35 38 1519
2019 Administration and operations 27 24 27 11 8 0 3 52 20 228
2019 Human resources 16 22 21 16 24 0 2 38 40 130
2019 Financial management 36 28 17 11 5 0 2 66 17 105
2019 Procurement 15 26 29 24 6 0 0 41 30 15
2019 Information management 34 26 21 8 6 2 2 63 15 60
2019 Information technology 20 35 22 13 10 0 0 55 23 77
2019 Internal audit 20 37 25 10 8 0 0 57 18 11
2019 Policy 15 32 25 12 14 2 0 48 27 88
2019 Project management 13 24 40 14 4 0 4 39 19 21
2019 Other services to the public 20 49 16 7 9 0 0 69 15 13
2019 None of the above 21 19 26 9 22 0 1 41 32 86
2018 Client contact centre 32 32 7 17 8 0 4 67 26 23
2018 Federal regulators 6 6 18 50 19 0 0 13 69 16
2018 Communications or public affairs 15 14 18 26 25 0 2 30 51 49
2018 Access to information and privacy 9 32 0 22 37 0 0 41 59 13
2018 Security 20 24 23 16 12 5 0 46 30 25
2018 Library services 0 19 32 20 24 5 0 20 46 20
2018 Legal services 11 21 27 21 20 1 1 32 41 1623
2018 Administration and operations 17 31 19 16 12 2 4 51 30 199
2018 Human resources 12 20 24 28 15 0 1 32 43 114
2018 Financial management 24 33 19 15 8 1 2 58 23 114
2018 Information management 23 24 26 13 12 0 2 48 26 60
2018 Information technology 9 30 29 17 13 1 1 40 30 70
2018 Evaluation 0 15 38 37 0 10 0 17 41 10
2018 Data sciences 0 23 16 31 23 0 8 25 58 13
2018 Policy 9 20 22 33 14 0 1 30 48 67
2018 Project management 22 28 30 15 5 0 0 50 20 20
2018 None of the above 18 24 25 21 10 1 2 43 32 75

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 18 9 8 3 0 14 76 13 30
2022 Federal regulators 43 32 10 16 0 0 0 74 16 15
2022 Communications or public affairs 26 29 19 17 7 0 2 56 25 50
2022 Access to information and privacy 54 29 18 0 0 0 0 82 0 10
2022 Security 44 17 4 16 14 0 5 63 32 25
2022 Library services 65 29 0 0 0 0 5 100 0 15
2022 Legal services 18 24 23 16 18 0 1 43 34 1910
2022 Administration and operations 51 23 10 4 3 0 8 81 8 245
2022 Human resources 39 21 12 13 8 1 5 64 23 140
2022 Financial management 49 26 15 2 1 1 6 81 3 95
2022 Procurement 30 25 23 12 10 0 0 55 22 15
2022 Real property 23 26 25 25 0 0 0 50 25 10
2022 Information management 59 11 13 3 3 3 8 79 6 55
2022 Information technology 40 28 18 1 4 0 8 75 6 80
2022 Data sciences 32 33 23 6 6 0 0 65 12 15
2022 Policy 23 29 19 8 19 0 3 53 27 100
2022 Project management 51 24 16 4 5 0 0 75 9 40
2022 Other services to the public 26 23 7 8 15 0 21 63 29 15
2022 None of the above 36 16 15 14 14 0 5 55 30 95
2020 Client contact centre 61 16 11 0 0 0 12 87 0 17
2020 Federal regulators 28 6 34 11 21 0 0 34 33 18
2020 Communications or public affairs 28 18 23 20 7 0 4 48 28 58
2020 Access to information and privacy 44 19 13 11 13 0 0 63 24 16
2020 Security 29 16 26 0 18 0 11 51 20 24
2020 Library services 55 28 4 0 0 0 13 95 0 23
2020 Legal services 16 24 24 17 18 0 1 40 36 1815
2020 Administration and operations 45 22 18 8 2 0 5 71 10 241
2020 Human resources 40 25 17 9 7 0 2 67 16 136
2020 Financial management 49 29 16 4 0 1 1 79 4 114
2020 Procurement 24 31 8 10 20 0 8 59 32 12
2020 Real property 37 21 21 21 0 0 0 58 21 14
2020 Information management 61 22 5 5 2 0 4 87 7 55
2020 Information technology 44 26 15 9 3 0 4 72 13 107
2020 Data sciences 51 29 6 0 7 0 7 86 8 14
2020 Policy 24 31 17 10 17 0 1 55 27 113
2020 Project management 38 29 17 16 0 0 0 67 16 24
2020 Other services to the public 40 33 13 10 0 0 4 76 11 16
2020 None of the above 30 19 12 20 13 1 5 52 34 84
2019 Client contact centre 52 13 15 0 6 0 15 76 7 20
2019 Federal regulators 26 16 32 13 13 0 0 43 26 16
2019 Communications or public affairs 46 27 16 3 3 0 5 76 7 58
2019 Access to information and privacy 47 22 18 0 0 0 13 80 0 20
2019 Security 42 45 3 3 3 0 3 90 7 28
2019 Library services 66 4 9 0 5 0 16 83 6 23
2019 Legal services 21 27 23 15 13 0 2 48 28 1526
2019 Administration and operations 52 26 8 5 1 0 8 85 6 231
2019 Human resources 45 20 18 5 3 0 9 72 9 128
2019 Financial management 58 27 9 1 2 0 4 88 3 108
2019 Procurement 54 24 8 14 0 0 0 77 14 15
2019 Information management 64 19 10 1 0 0 6 89 1 59
2019 Information technology 55 24 9 5 4 0 4 82 9 76
2019 Internal audit 55 27 10 0 8 0 0 82 8 11
2019 Policy 43 26 14 6 9 0 1 70 16 88
2019 Project management 41 37 8 0 10 0 4 81 10 21
2019 Other services to the public 62 25 6 0 8 0 0 86 8 11
2019 None of the above 34 28 17 7 9 0 5 65 16 85
2018 Client contact centre 67 7 13 0 0 0 14 85 0 23
2018 Federal regulators 19 25 18 25 12 0 0 44 38 16
2018 Communications or public affairs 40 22 10 14 8 0 6 66 23 49
2018 Access to information and privacy 62 16 7 7 0 0 7 84 8 13
2018 Security 33 40 15 8 4 0 0 73 12 25
2018 Library services 30 31 13 6 6 0 15 72 13 19
2018 Legal services 20 23 25 16 13 0 2 45 30 1617
2018 Administration and operations 45 20 17 8 2 0 9 71 11 199
2018 Human resources 44 22 21 5 3 0 4 69 9 113
2018 Financial management 42 24 22 3 2 1 7 71 5 114
2018 Information management 55 19 7 2 2 0 15 87 5 60
2018 Information technology 46 31 13 3 3 0 4 81 6 69
2018 Evaluation 39 21 24 8 0 8 0 65 9 11
2018 Data sciences 38 22 32 8 0 0 0 60 8 13
2018 Policy 19 23 25 17 14 0 3 43 31 69
2018 Project management 55 30 10 0 0 0 5 89 0 20
2018 None of the above 29 29 23 7 7 1 4 61 14 74

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 17 8 5 6 0 7 79 13 35
2022 Federal regulators 51 16 32 0 0 0 0 68 0 15
2022 Communications or public affairs 20 27 22 24 8 0 0 47 31 50
2022 Access to information and privacy 40 23 16 7 15 0 0 63 21 10
2022 Security 35 26 12 7 15 0 5 64 23 25
2022 Library services 22 16 52 6 5 0 0 38 10 15
2022 Legal services 14 22 26 17 20 0 0 37 37 1915
2022 Administration and operations 35 26 21 7 9 0 2 62 16 245
2022 Human resources 36 21 20 12 10 1 0 57 22 140
2022 Financial management 34 31 18 12 3 0 2 66 15 95
2022 Procurement 13 37 15 26 9 0 0 50 35 15
2022 Real property 27 15 17 14 26 0 0 42 40 10
2022 Information management 40 20 19 10 11 0 0 60 21 55
2022 Information technology 27 32 18 6 13 0 5 62 20 80
2022 Data sciences 40 13 22 7 19 0 0 53 25 15
2022 Policy 16 21 25 18 20 0 0 37 38 100
2022 Project management 38 19 18 15 11 0 0 57 25 40
2022 Other services to the public 35 20 29 8 7 0 0 55 15 15
2022 None of the above 23 21 23 15 18 0 0 44 33 95
2020 Client contact centre 46 37 5 0 11 0 0 83 11 18
2020 Federal regulators 11 28 28 17 16 0 0 39 33 18
2020 Communications or public affairs 11 35 25 24 5 0 0 46 29 59
2020 Access to information and privacy 14 27 21 18 21 0 0 41 39 15
2020 Security 20 16 30 17 18 0 0 35 34 24
2020 Library services 16 58 8 14 4 0 0 74 18 24
2020 Legal services 13 21 28 19 19 0 0 34 38 1815
2020 Administration and operations 34 29 20 9 8 0 1 63 17 239
2020 Human resources 26 25 23 14 10 0 2 52 24 135
2020 Financial management 33 33 21 8 3 2 1 68 10 114
2020 Procurement 15 21 15 15 35 0 0 36 50 13
2020 Real property 8 31 37 16 7 0 0 39 24 13
2020 Information management 37 18 18 19 7 0 0 55 26 56
2020 Information technology 31 29 21 14 5 0 1 60 19 107
2020 Data sciences 0 64 7 7 22 0 0 64 29 14
2020 Policy 17 27 17 18 21 0 0 43 40 112
2020 Project management 21 30 25 13 12 0 0 50 25 24
2020 Other services to the public 33 39 9 19 0 0 0 72 19 16
2020 None of the above 23 21 22 15 15 0 3 46 32 86
2019 Client contact centre 41 13 27 4 10 0 6 57 14 20
2019 Federal regulators 19 5 38 12 26 0 0 24 37 16
2019 Communications or public affairs 40 29 16 10 5 0 0 69 15 58
2019 Access to information and privacy 42 22 13 4 13 0 4 68 19 20
2019 Security 35 23 17 3 18 0 3 60 22 28
2019 Library services 27 19 40 5 9 0 0 46 14 23
2019 Legal services 15 27 27 16 15 0 0 42 31 1532
2019 Administration and operations 34 35 15 9 5 1 2 70 14 235
2019 Human resources 26 26 26 11 11 0 0 52 22 128
2019 Financial management 35 39 16 5 3 1 1 75 8 108
2019 Procurement 37 43 5 14 0 0 0 80 14 15
2019 Information management 48 24 18 5 5 0 0 72 10 60
2019 Information technology 44 28 12 7 9 0 0 72 16 77
2019 Internal audit 45 27 20 0 8 0 0 72 8 11
2019 Policy 24 24 26 12 14 0 0 48 26 88
2019 Project management 4 48 14 16 14 0 4 54 31 21
2019 Other services to the public 39 7 36 19 0 0 0 46 19 13
2019 None of the above 23 20 22 17 16 0 1 44 34 85
2018 Client contact centre 55 12 22 10 0 0 0 68 10 23
2018 Federal regulators 13 19 6 42 19 0 0 32 62 16
2018 Communications or public affairs 25 37 8 17 8 2 2 65 27 49
2018 Access to information and privacy 25 31 0 15 29 0 0 56 44 13
2018 Security 20 40 16 16 8 0 0 60 24 25
2018 Library services 10 45 30 10 5 0 0 55 15 20
2018 Legal services 13 24 27 19 16 0 0 37 35 1624
2018 Administration and operations 29 31 25 7 3 0 4 63 10 200
2018 Human resources 28 29 22 13 6 0 2 59 19 114
2018 Financial management 36 29 21 7 6 1 1 66 13 114
2018 Information management 35 36 19 5 5 0 0 71 10 60
2018 Information technology 36 34 20 7 4 0 0 70 10 70
2018 Evaluation 22 34 23 13 0 8 0 61 14 11
2018 Data sciences 8 31 31 15 15 0 0 39 31 13
2018 Policy 15 25 26 17 15 0 1 41 32 68
2018 Project management 52 16 33 0 0 0 0 67 0 20
2018 None of the above 19 34 26 11 9 0 2 54 20 76

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 37 12 6 3 10 4 76 10 35
2022 Federal regulators 51 22 22 5 0 0 0 73 5 15
2022 Communications or public affairs 22 36 24 9 10 0 0 58 19 50
2022 Access to information and privacy 55 8 23 8 0 0 7 68 8 10
2022 Security 24 32 19 7 12 0 5 59 20 25
2022 Library services 51 33 11 5 0 0 0 84 5 15
2022 Legal services 25 32 22 10 8 1 1 59 18 1910
2022 Administration and operations 44 29 14 6 4 0 3 76 10 240
2022 Human resources 34 25 27 8 4 1 1 60 12 140
2022 Financial management 41 43 9 3 2 0 3 86 5 95
2022 Procurement 30 29 31 5 5 0 0 59 10 15
2022 Real property 45 15 30 0 10 0 0 60 10 10
2022 Information management 41 27 14 9 6 4 0 70 15 55
2022 Information technology 38 31 12 4 10 2 3 73 14 85
2022 Data sciences 40 18 30 12 0 0 0 58 12 15
2022 Policy 17 40 25 11 7 1 0 57 18 100
2022 Project management 39 23 22 7 7 0 2 64 14 40
2022 Other services to the public 36 33 17 0 15 0 0 69 15 15
2022 None of the above 32 27 21 12 8 0 0 59 20 95
2020 Client contact centre 41 37 11 5 6 0 0 78 11 18
2020 Federal regulators 17 61 17 6 0 0 0 78 6 18
2020 Communications or public affairs 35 32 15 5 5 5 2 73 11 59
2020 Access to information and privacy 24 32 13 13 12 0 7 59 27 16
2020 Security 24 24 25 22 4 0 0 48 27 24
2020 Library services 17 41 21 14 4 4 0 60 19 24
2020 Legal services 26 35 25 9 4 0 1 62 13 1819
2020 Administration and operations 41 32 17 4 3 2 1 76 7 240
2020 Human resources 37 31 22 5 3 1 1 69 9 136
2020 Financial management 41 41 9 3 3 2 1 84 7 114
2020 Procurement 22 21 15 9 17 0 16 52 31 13
2020 Real property 49 28 15 7 0 0 0 77 7 14
2020 Information management 32 35 23 4 2 2 2 70 7 55
2020 Information technology 36 41 13 5 2 3 1 80 7 107
2020 Data sciences 36 42 14 7 0 0 0 78 7 14
2020 Policy 24 35 24 9 5 1 1 60 15 113
2020 Project management 37 47 9 4 4 0 0 84 8 24
2020 Other services to the public 41 40 8 7 0 0 4 84 8 15
2020 None of the above 31 28 17 10 12 1 0 60 23 85
2019 Client contact centre 43 28 11 12 6 0 0 71 18 20
2019 Federal regulators 11 58 18 13 0 0 0 69 13 16
2019 Communications or public affairs 24 39 24 10 3 0 0 63 13 57
2019 Access to information and privacy 37 16 20 14 9 4 0 55 24 20
2019 Security 40 38 7 7 8 0 0 78 15 27
2019 Library services 26 36 14 9 16 0 0 62 25 22
2019 Legal services 21 36 25 11 6 1 1 57 17 1527
2019 Administration and operations 32 38 18 7 1 1 3 73 9 233
2019 Human resources 21 36 25 9 6 2 2 59 15 129
2019 Financial management 37 39 16 6 1 1 1 77 7 108
2019 Procurement 28 46 20 0 6 0 0 73 6 15
2019 Information management 39 31 19 4 8 0 0 70 11 60
2019 Information technology 37 37 16 5 5 0 0 74 10 77
2019 Internal audit 45 37 0 0 8 0 10 91 9 11
2019 Policy 22 37 25 10 7 0 0 59 17 87
2019 Project management 15 51 20 15 0 0 0 66 15 21
2019 Other services to the public 38 55 7 0 0 0 0 93 0 13
2019 None of the above 33 23 22 7 12 0 3 57 20 86
2018 Client contact centre 46 30 14 0 9 0 0 76 9 22
2018 Federal regulators 6 44 31 6 13 0 0 51 18 16
2018 Communications or public affairs 22 28 23 18 6 0 2 51 25 49
2018 Access to information and privacy 41 15 44 0 0 0 0 56 0 13
2018 Security 43 23 26 0 8 0 0 66 8 26
2018 Library services 32 34 25 5 5 0 0 66 9 20
2018 Legal services 18 34 27 13 7 0 1 52 21 1619
2018 Administration and operations 32 35 21 5 3 0 5 70 8 200
2018 Human resources 30 26 24 15 4 0 0 57 19 112
2018 Financial management 29 37 23 6 5 0 0 66 11 111
2018 Information management 28 34 25 7 4 0 2 63 11 58
2018 Information technology 35 38 16 6 2 0 3 74 9 70
2018 Evaluation 22 36 17 17 0 8 0 63 18 11
2018 Data sciences 8 23 47 15 8 0 0 31 23 13
2018 Policy 13 35 30 14 5 0 3 49 19 69
2018 Project management 32 37 11 10 5 5 0 72 16 20
2018 None of the above 28 32 22 7 11 0 0 60 18 76

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 35 6 6 6 4 0 81 13 30
2022 Federal regulators 46 26 11 5 11 0 0 73 16 15
2022 Communications or public affairs 24 27 25 15 9 0 0 51 24 50
2022 Access to information and privacy 15 54 16 7 8 0 0 69 14 10
2022 Security 15 20 34 15 11 0 5 37 28 25
2022 Library services 51 11 28 10 0 0 0 62 10 15
2022 Legal services 24 34 22 11 8 1 1 59 19 1910
2022 Administration and operations 33 34 16 10 5 1 2 68 15 245
2022 Human resources 23 33 23 12 9 1 0 57 21 140
2022 Financial management 35 36 13 7 3 3 3 76 11 95
2022 Procurement 12 32 16 24 15 0 0 44 40 15
2022 Real property 27 31 16 16 10 0 0 58 26 10
2022 Information management 41 26 12 10 9 2 0 68 20 55
2022 Information technology 20 31 30 11 6 1 1 52 17 85
2022 Data sciences 6 58 29 0 7 0 0 64 7 15
2022 Policy 17 33 24 15 12 0 0 50 26 100
2022 Project management 31 39 14 7 9 0 0 70 16 40
2022 Other services to the public 24 48 13 0 15 0 0 72 15 15
2022 None of the above 39 23 18 9 8 1 2 64 17 95
2020 Client contact centre 36 47 12 5 0 0 0 83 5 18
2020 Federal regulators 6 34 39 17 5 0 0 39 21 18
2020 Communications or public affairs 12 42 30 7 10 0 0 54 17 59
2020 Access to information and privacy 6 51 11 25 6 0 0 58 32 16
2020 Security 21 32 21 17 9 0 0 53 26 24
2020 Library services 16 49 25 4 6 0 0 66 10 24
2020 Legal services 23 36 24 11 5 1 0 60 16 1817
2020 Administration and operations 30 35 23 7 4 1 1 65 11 239
2020 Human resources 25 37 21 8 7 1 0 63 15 135
2020 Financial management 34 41 13 9 2 1 1 76 11 114
2020 Procurement 22 36 7 0 35 0 0 58 35 13
2020 Real property 37 34 7 22 0 0 0 70 22 14
2020 Information management 29 33 26 9 2 0 2 63 11 56
2020 Information technology 27 39 19 8 3 3 1 69 12 106
2020 Data sciences 29 15 29 27 0 0 0 44 27 14
2020 Policy 16 38 28 8 8 1 0 55 17 112
2020 Project management 33 42 16 4 4 0 0 76 8 24
2020 Other services to the public 37 25 27 4 0 0 7 67 4 16
2020 None of the above 33 27 18 15 7 0 0 59 23 84
2019 Client contact centre 43 15 19 11 6 6 0 62 18 20
2019 Federal regulators 13 37 18 19 13 0 0 50 32 16
2019 Communications or public affairs 14 40 24 15 8 0 0 53 23 57
2019 Access to information and privacy 28 20 20 19 9 0 4 51 29 20
2019 Security 23 25 29 19 4 0 0 48 23 26
2019 Library services 14 49 21 9 8 0 0 63 17 22
2019 Legal services 19 35 28 12 5 1 1 55 17 1527
2019 Administration and operations 33 36 20 7 3 0 2 69 10 234
2019 Human resources 22 33 27 11 5 1 2 56 17 130
2019 Financial management 35 35 22 6 1 0 1 71 7 106
2019 Procurement 28 40 26 0 6 0 0 68 6 15
2019 Information management 34 38 16 8 2 0 2 73 10 60
2019 Information technology 28 39 16 10 6 0 0 68 17 77
2019 Internal audit 35 37 10 0 8 0 10 80 9 11
2019 Policy 18 36 24 12 9 0 0 54 21 87
2019 Project management 9 47 30 10 0 0 4 58 10 21
2019 Other services to the public 34 36 30 0 0 0 0 70 0 13
2019 None of the above 25 23 27 12 12 0 1 49 24 86
2018 Client contact centre 31 24 22 12 5 5 0 58 18 22
2018 Federal regulators 6 38 24 12 19 0 0 44 31 16
2018 Communications or public affairs 21 20 21 26 10 0 2 42 37 49
2018 Access to information and privacy 33 22 22 22 0 0 0 56 22 13
2018 Security 26 40 19 12 4 0 0 66 16 26
2018 Library services 10 51 19 6 14 0 0 61 20 20
2018 Legal services 16 35 27 15 6 0 1 51 21 1617
2018 Administration and operations 23 40 23 10 2 1 2 64 12 200
2018 Human resources 12 39 27 15 7 0 1 51 22 114
2018 Financial management 23 38 26 9 3 0 0 62 12 112
2018 Information management 28 26 23 11 7 0 5 57 19 58
2018 Information technology 26 39 17 15 2 0 2 66 17 68
2018 Evaluation 26 31 17 17 0 8 0 63 18 11
2018 Data sciences 0 22 31 31 17 0 0 22 48 13
2018 Policy 11 37 25 15 11 0 1 48 27 68
2018 Project management 28 30 20 16 5 0 0 58 22 19
2018 None of the above 21 39 19 8 11 1 0 61 20 75

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 40 7 5 3 0 7 84 9 35
2022 Federal regulators 64 5 31 0 0 0 0 69 0 15
2022 Communications or public affairs 31 40 11 13 5 0 0 71 19 50
2022 Access to information and privacy 38 30 16 0 16 0 0 68 16 10
2022 Security 21 21 33 3 17 0 5 44 21 25
2022 Library services 46 26 23 5 0 0 0 72 5 15
2022 Legal services 35 36 16 7 4 0 1 72 12 1910
2022 Administration and operations 46 27 17 4 4 1 1 74 9 245
2022 Human resources 34 28 25 8 6 0 0 62 14 140
2022 Financial management 46 28 14 6 3 2 1 76 9 95
2022 Procurement 39 26 10 14 10 0 0 66 24 15
2022 Real property 34 40 17 0 10 0 0 74 10 10
2022 Information management 41 28 17 10 1 2 0 71 12 55
2022 Information technology 39 25 18 9 6 0 3 67 15 85
2022 Data sciences 57 25 5 0 13 0 0 82 13 15
2022 Policy 29 38 16 13 5 0 0 67 18 100
2022 Project management 46 14 22 11 7 0 0 60 18 40
2022 Other services to the public 64 7 0 7 15 0 8 77 23 15
2022 None of the above 41 27 16 10 4 0 2 69 15 95
2020 Client contact centre 34 44 17 0 5 0 0 78 5 18
2020 Federal regulators 28 44 22 0 6 0 0 72 6 18
2020 Communications or public affairs 25 38 17 10 10 0 0 63 20 59
2020 Access to information and privacy 19 43 13 18 6 0 0 62 25 16
2020 Security 37 24 9 17 9 0 4 64 27 24
2020 Library services 20 49 21 10 0 0 0 70 10 24
2020 Legal services 33 36 20 8 3 0 1 69 11 1816
2020 Administration and operations 41 32 18 4 3 1 1 74 7 240
2020 Human resources 38 27 21 8 6 0 1 66 13 136
2020 Financial management 40 33 17 5 3 0 1 74 9 113
2020 Procurement 46 13 7 26 7 0 0 60 33 13
2020 Real property 37 21 34 8 0 0 0 58 8 14
2020 Information management 43 27 21 7 0 0 2 71 8 55
2020 Information technology 27 40 22 3 3 3 2 71 6 107
2020 Data sciences 22 42 7 22 7 0 0 64 29 14
2020 Policy 23 43 18 10 6 1 0 66 16 113
2020 Project management 47 33 8 8 4 0 0 80 12 24
2020 Other services to the public 15 45 18 7 0 0 15 71 8 16
2020 None of the above 33 26 24 9 7 0 1 60 16 83
2019 Client contact centre 42 23 23 6 6 0 0 65 12 20
2019 Federal regulators 37 26 24 13 0 0 0 63 13 16
2019 Communications or public affairs 14 44 17 15 10 0 0 58 25 57
2019 Access to information and privacy 29 33 24 5 9 0 0 62 14 20
2019 Security 33 32 25 11 0 0 0 64 11 27
2019 Library services 19 39 21 9 13 0 0 58 21 22
2019 Legal services 28 38 20 9 4 1 1 67 13 1520
2019 Administration and operations 36 28 22 10 3 0 2 65 13 234
2019 Human resources 32 33 18 12 5 0 1 65 17 130
2019 Financial management 34 37 18 8 2 0 1 71 10 107
2019 Procurement 38 44 12 0 6 0 0 82 6 15
2019 Information management 32 41 15 5 5 0 2 75 10 60
2019 Information technology 34 37 11 12 4 0 1 73 16 77
2019 Internal audit 52 20 10 0 8 0 10 80 9 11
2019 Policy 25 33 20 13 7 0 1 59 20 88
2019 Project management 33 38 24 4 0 0 0 71 4 21
2019 Other services to the public 38 43 14 5 0 0 0 81 5 13
2019 None of the above 33 29 15 8 12 0 3 64 21 86
2018 Client contact centre 49 28 9 8 5 0 0 77 13 21
2018 Federal regulators 25 31 25 6 13 0 0 56 19 16
2018 Communications or public affairs 19 26 24 18 12 0 0 45 30 49
2018 Access to information and privacy 40 22 15 22 0 0 0 63 22 13
2018 Security 50 31 8 4 8 0 0 81 12 26
2018 Library services 27 20 39 14 0 0 0 47 14 20
2018 Legal services 24 36 22 11 5 0 1 61 16 1615
2018 Administration and operations 32 32 24 6 2 1 3 66 9 200
2018 Human resources 23 37 18 15 7 1 1 60 22 114
2018 Financial management 25 32 27 10 5 0 1 57 15 112
2018 Information management 27 35 16 11 8 0 3 64 20 58
2018 Information technology 29 43 14 6 5 0 3 74 11 69
2018 Evaluation 46 16 0 30 0 8 0 67 33 11
2018 Data sciences 0 29 23 33 15 0 0 29 48 13
2018 Policy 17 32 23 13 13 0 1 50 26 69
2018 Project management 55 20 9 6 10 0 0 75 16 20
2018 None of the above 28 37 14 7 14 0 0 65 21 76

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 18 13 8 3 4 7 73 12 35
2022 Federal regulators 59 25 11 5 0 0 0 84 5 15
2022 Communications or public affairs 39 37 13 4 7 0 0 76 11 50
2022 Access to information and privacy 46 37 9 8 0 0 0 83 8 10
2022 Security 35 20 16 15 9 0 5 58 25 25
2022 Library services 53 32 10 5 0 0 0 86 5 15
2022 Legal services 42 27 16 8 6 1 1 70 14 1910
2022 Administration and operations 52 23 11 4 7 0 1 77 12 245
2022 Human resources 50 23 14 5 6 1 1 74 11 140
2022 Financial management 50 31 12 3 4 1 0 82 7 95
2022 Procurement 29 30 24 17 0 0 0 59 17 15
2022 Real property 38 19 23 9 11 0 0 57 21 10
2022 Information management 51 22 14 8 4 2 0 74 11 55
2022 Information technology 45 25 11 10 5 1 2 73 16 80
2022 Data sciences 27 43 24 0 6 0 0 70 6 15
2022 Policy 48 35 11 3 3 0 0 83 6 100
2022 Project management 52 28 11 2 5 2 0 82 7 40
2022 Other services to the public 47 22 24 0 7 0 0 69 7 15
2022 None of the above 50 24 10 6 8 1 0 75 14 95
2020 Client contact centre 41 33 26 0 0 0 0 74 0 18
2020 Federal regulators 46 30 0 12 12 0 0 76 24 17
2020 Communications or public affairs 53 25 14 2 5 0 2 79 7 58
2020 Access to information and privacy 56 22 7 7 7 0 0 78 15 14
2020 Security 37 24 9 4 18 0 8 66 24 24
2020 Library services 41 41 4 14 0 0 0 82 14 24
2020 Legal services 38 27 18 10 6 0 1 66 16 1809
2020 Administration and operations 47 27 13 7 5 0 1 75 12 237
2020 Human resources 53 25 13 5 5 0 0 78 10 137
2020 Financial management 51 35 9 2 3 1 0 86 5 113
2020 Procurement 39 30 22 9 0 0 0 69 9 13
2020 Real property 51 13 28 8 0 0 0 64 8 14
2020 Information management 48 27 15 4 4 0 2 76 8 54
2020 Information technology 37 34 15 6 3 2 3 75 9 105
2020 Data sciences 58 15 13 0 7 7 0 78 8 14
2020 Policy 43 37 15 3 2 1 0 80 4 111
2020 Project management 63 16 9 4 8 0 0 79 12 24
2020 Other services to the public 46 30 18 7 0 0 0 75 7 16
2020 None of the above 45 15 16 10 13 0 1 61 23 85
2019 Client contact centre 46 23 11 10 10 0 0 69 20 20
2019 Federal regulators 43 44 6 6 0 0 0 87 6 16
2019 Communications or public affairs 33 40 20 0 3 2 2 75 3 57
2019 Access to information and privacy 43 30 12 5 9 0 0 74 14 19
2019 Security 57 15 14 4 7 0 4 74 11 27
2019 Library services 53 16 14 8 9 0 0 69 17 22
2019 Legal services 32 28 18 10 10 1 1 61 21 1525
2019 Administration and operations 47 25 12 8 6 0 2 73 14 233
2019 Human resources 46 24 14 9 5 0 2 71 14 128
2019 Financial management 43 41 12 2 2 0 1 85 3 107
2019 Procurement 40 25 28 6 0 0 0 65 6 14
2019 Information management 40 26 20 7 7 0 0 66 14 60
2019 Information technology 50 29 7 4 8 0 3 81 11 77
2019 Internal audit 45 30 17 0 8 0 0 74 8 11
2019 Policy 41 25 19 10 4 0 0 67 14 87
2019 Project management 44 35 5 12 5 0 0 79 16 20
2019 Other services to the public 52 28 21 0 0 0 0 79 0 13
2019 None of the above 49 14 18 9 8 0 1 64 18 85

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 63 21 9 0 0 7 0 90 0 35
2022 Federal regulators 57 27 16 0 0 0 0 84 0 15
2022 Communications or public affairs 54 31 7 2 5 0 0 86 8 50
2022 Access to information and privacy 76 16 8 0 0 0 0 92 0 10
2022 Security 45 26 0 11 13 0 5 75 25 20
2022 Library services 51 26 18 6 0 0 0 77 6 15
2022 Legal services 45 29 15 6 4 0 1 75 11 1915
2022 Administration and operations 53 28 14 1 3 1 1 82 4 245
2022 Human resources 57 19 15 3 4 0 2 77 7 140
2022 Financial management 54 19 16 8 2 0 1 74 10 95
2022 Procurement 46 36 11 6 0 0 0 83 6 15
2022 Real property 65 9 16 9 0 0 0 75 9 10
2022 Information management 53 19 18 4 1 2 2 75 6 55
2022 Information technology 51 28 7 6 4 0 4 82 10 85
2022 Data sciences 83 12 0 0 5 0 0 95 5 15
2022 Policy 46 32 16 4 3 0 0 77 6 100
2022 Project management 63 20 9 2 7 0 0 82 9 40
2022 Other services to the public 37 34 14 0 15 0 0 71 15 15
2022 None of the above 52 23 14 10 2 0 0 75 11 95
2020 Client contact centre 41 37 16 6 0 0 0 78 6 18
2020 Federal regulators 39 17 33 11 0 0 0 56 11 18
2020 Communications or public affairs 33 24 29 12 2 0 0 57 14 59
2020 Access to information and privacy 7 32 24 18 19 0 0 39 38 16
2020 Security 37 11 18 21 9 0 4 50 31 24
2020 Library services 21 45 20 4 10 0 0 66 14 24
2020 Legal services 20 29 26 17 7 0 0 50 24 1819
2020 Administration and operations 27 35 22 9 5 0 1 63 15 241
2020 Human resources 29 31 21 12 7 0 0 60 19 136
2020 Financial management 25 42 17 12 4 0 0 67 16 114
2020 Procurement 24 28 31 0 17 0 0 52 17 13
2020 Real property 8 71 7 14 0 0 0 79 14 14
2020 Information management 28 28 23 12 6 2 2 58 18 56
2020 Information technology 43 26 21 7 2 2 0 70 9 107
2020 Data sciences 27 36 22 14 0 0 0 64 14 14
2020 Policy 21 33 24 14 8 0 0 54 22 113
2020 Project management 34 26 29 4 4 0 4 62 8 24
2020 Other services to the public 27 44 21 0 7 0 0 72 7 16
2020 None of the above 22 30 27 8 12 0 1 53 20 86

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 19 18 12 0 6 0 69 12 35
2022 Federal regulators 46 11 32 11 0 0 0 57 11 15
2022 Communications or public affairs 31 34 25 10 0 0 0 66 10 50
2022 Access to information and privacy 47 46 7 0 0 0 0 93 0 10
2022 Security 38 17 16 13 11 0 5 58 25 25
2022 Library services 38 21 20 16 5 0 0 59 21 15
2022 Legal services 26 31 23 10 9 0 1 58 19 1910
2022 Administration and operations 34 33 19 7 5 0 2 69 12 245
2022 Human resources 30 28 19 15 7 1 1 59 22 140
2022 Financial management 45 35 10 2 5 1 2 82 7 95
2022 Procurement 32 32 12 5 18 0 0 64 23 15
2022 Real property 31 33 20 0 17 0 0 64 17 10
2022 Information management 40 26 16 10 7 0 0 67 18 55
2022 Information technology 43 22 15 11 5 0 4 68 16 85
2022 Data sciences 19 47 12 12 11 0 0 65 23 15
2022 Policy 31 25 26 9 9 0 0 56 18 100
2022 Project management 49 22 15 9 5 0 0 71 14 40
2022 Other services to the public 51 20 16 0 7 0 6 76 8 15
2022 None of the above 34 35 17 7 6 0 1 70 13 95
2020 Client contact centre 26 48 21 0 5 0 0 73 5 18
2020 Federal regulators 34 17 34 16 0 0 0 51 16 18
2020 Communications or public affairs 25 30 29 7 5 3 0 58 13 59
2020 Access to information and privacy 17 39 13 25 6 0 0 56 32 16
2020 Security 21 36 17 13 8 0 4 60 23 24
2020 Library services 8 37 42 10 0 4 0 47 10 24
2020 Legal services 18 30 29 15 8 0 0 48 23 1815
2020 Administration and operations 27 39 16 10 7 0 1 67 17 240
2020 Human resources 22 29 21 18 10 0 0 51 28 137
2020 Financial management 28 43 22 6 1 0 0 71 7 113
2020 Procurement 22 15 48 6 9 0 0 37 15 13
2020 Real property 23 28 27 14 8 0 0 51 22 14
2020 Information management 29 25 23 14 9 0 0 54 23 56
2020 Information technology 33 36 13 13 2 2 2 71 15 107
2020 Data sciences 14 14 44 27 0 0 0 29 27 14
2020 Policy 16 33 28 12 11 0 1 49 23 113
2020 Project management 38 29 25 9 0 0 0 67 9 24
2020 Other services to the public 34 31 17 14 4 0 0 65 18 16
2020 None of the above 30 31 21 12 6 0 0 60 18 84
2019 Client contact centre 53 19 15 0 6 0 6 77 7 19
2019 Federal regulators 24 37 26 13 0 0 0 62 13 16
2019 Communications or public affairs 37 41 10 5 5 2 0 80 10 57
2019 Access to information and privacy 41 25 20 10 4 0 0 66 14 20
2019 Security 29 25 21 19 7 0 0 54 26 27
2019 Library services 22 34 36 9 0 0 0 56 9 22
2019 Legal services 25 31 26 11 6 1 0 57 17 1522
2019 Administration and operations 37 30 21 7 3 0 1 69 10 232
2019 Human resources 25 30 27 10 6 0 2 56 16 130
2019 Financial management 49 30 13 6 1 0 1 80 8 106
2019 Procurement 35 47 5 12 0 0 0 82 12 15
2019 Information management 42 36 16 4 3 0 0 77 7 60
2019 Information technology 41 31 17 5 5 0 1 73 10 77
2019 Internal audit 35 30 27 0 8 0 0 65 8 11
2019 Policy 39 25 20 9 7 0 1 65 16 88
2019 Project management 32 38 25 5 0 0 0 70 5 20
2019 Other services to the public 18 28 39 15 0 0 0 46 15 12
2019 None of the above 30 32 23 5 5 1 4 65 11 85
2018 Client contact centre 53 25 4 9 8 0 0 78 17 22
2018 Federal regulators 19 44 11 19 6 0 0 63 25 16
2018 Communications or public affairs 24 40 17 14 4 0 0 64 19 47
2018 Access to information and privacy 32 31 15 22 0 0 0 62 22 13
2018 Security 30 39 16 12 4 0 0 69 16 26
2018 Library services 9 39 37 9 5 0 0 49 14 20
2018 Legal services 21 33 25 14 5 0 1 55 20 1611
2018 Administration and operations 30 28 25 9 4 0 3 60 14 200
2018 Human resources 24 33 25 10 7 0 2 57 17 113
2018 Financial management 26 41 26 6 3 0 0 66 8 111
2018 Information management 40 25 27 5 2 0 2 66 7 56
2018 Information technology 30 41 22 5 2 0 2 72 6 68
2018 Evaluation 61 0 17 13 0 8 0 67 14 11
2018 Data sciences 31 6 40 8 15 0 0 37 23 13
2018 Policy 20 33 23 17 6 0 0 54 23 69
2018 Project management 39 32 25 5 0 0 0 71 5 20
2018 None of the above 30 30 25 3 9 2 1 62 12 76

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 22 9 3 6 4 3 80 11 35
2022 Federal regulators 75 8 11 6 0 0 0 82 6 15
2022 Communications or public affairs 47 24 7 6 7 0 9 78 14 50
2022 Access to information and privacy 59 23 7 0 10 0 0 82 10 10
2022 Security 60 5 19 4 8 0 5 68 12 25
2022 Library services 47 30 11 7 5 0 0 77 12 15
2022 Legal services 47 26 12 6 5 1 1 75 12 1910
2022 Administration and operations 60 15 10 6 7 1 2 77 13 245
2022 Human resources 59 15 9 7 6 0 2 76 14 140
2022 Financial management 54 24 12 4 1 2 3 82 5 95
2022 Procurement 52 14 22 0 5 0 6 71 5 15
2022 Real property 23 42 18 0 17 0 0 65 17 10
2022 Information management 46 25 10 5 12 0 2 73 17 55
2022 Information technology 49 16 11 7 7 1 8 72 15 85
2022 Data sciences 47 14 0 0 32 0 7 66 34 15
2022 Policy 52 25 9 7 5 0 2 79 12 100
2022 Project management 56 20 12 7 2 0 2 78 10 40
2022 Other services to the public 30 23 29 0 8 0 10 59 9 10
2022 None of the above 49 21 10 7 8 4 1 73 16 95
2020 Client contact centre 54 29 17 0 0 0 0 83 0 17
2020 Federal regulators 34 22 27 11 0 0 6 59 12 18
2020 Communications or public affairs 44 29 19 4 2 0 2 75 6 58
2020 Access to information and privacy 33 25 23 13 6 0 0 58 19 16
2020 Security 36 25 25 5 0 0 8 67 5 24
2020 Library services 19 56 25 0 0 0 0 75 0 23
2020 Legal services 36 31 22 7 4 0 1 67 11 1815
2020 Administration and operations 46 28 15 5 4 0 3 76 9 240
2020 Human resources 45 28 16 9 3 0 0 73 12 136
2020 Financial management 53 35 5 4 2 0 1 89 6 113
2020 Procurement 31 30 13 17 0 0 9 67 18 13
2020 Real property 65 28 7 0 0 0 0 93 0 14
2020 Information management 56 32 6 4 2 0 0 88 6 56
2020 Information technology 53 30 9 3 0 2 4 88 3 106
2020 Data sciences 64 22 14 0 0 0 0 86 0 14
2020 Policy 37 29 21 10 2 0 1 67 12 113
2020 Project management 45 38 9 4 0 0 4 87 4 24
2020 Other services to the public 60 22 12 6 0 0 0 82 6 16
2020 None of the above 38 31 14 9 4 0 4 72 14 84
2019 Client contact centre 66 12 16 0 6 0 0 78 6 20
2019 Federal regulators 36 45 6 13 0 0 0 81 13 16
2019 Communications or public affairs 63 21 13 2 2 0 0 83 3 57
2019 Access to information and privacy 51 21 19 4 4 0 0 72 9 20
2019 Security 55 23 15 4 4 0 0 78 7 27
2019 Library services 59 28 5 9 0 0 0 87 9 21
2019 Legal services 45 30 14 5 5 0 0 75 10 1518
2019 Administration and operations 55 23 13 5 2 0 2 80 7 232
2019 Human resources 47 25 15 8 3 0 2 73 12 129
2019 Financial management 64 23 9 3 0 0 2 88 3 107
2019 Procurement 69 13 0 6 12 0 0 82 18 15
2019 Information management 53 24 12 2 7 0 2 79 8 59
2019 Information technology 62 21 9 4 4 0 1 84 8 75
2019 Internal audit 45 37 0 10 8 0 0 82 18 11
2019 Policy 60 19 15 5 1 0 0 79 6 88
2019 Project management 36 41 5 9 9 0 0 77 17 21
2019 Other services to the public 38 23 25 14 0 0 0 62 14 13
2019 None of the above 48 15 14 7 10 0 5 67 18 85
2018 Client contact centre 46 14 8 13 9 5 5 66 25 22
2018 Federal regulators 32 42 12 6 6 0 0 75 13 16
2018 Communications or public affairs 59 19 16 2 2 0 2 79 4 49
2018 Access to information and privacy 56 15 7 15 0 7 0 76 16 13
2018 Security 50 38 12 0 0 0 0 88 0 26
2018 Library services 39 34 22 0 5 0 0 74 5 20
2018 Legal services 44 28 15 7 4 0 1 73 12 1611
2018 Administration and operations 55 23 9 5 3 0 5 82 9 199
2018 Human resources 39 32 14 6 7 0 2 73 13 114
2018 Financial management 58 22 14 5 1 0 1 81 6 112
2018 Information management 52 21 16 2 3 0 5 77 5 58
2018 Information technology 61 23 12 3 0 0 1 85 3 69
2018 Evaluation 26 24 0 17 24 8 0 55 45 11
2018 Data sciences 46 39 0 8 8 0 0 85 15 13
2018 Policy 54 22 9 9 3 0 3 78 13 69
2018 Project management 59 15 11 10 0 0 5 78 10 20
2018 None of the above 58 21 9 7 4 2 0 80 11 75

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 23 21 4 0 0 0 76 4 35
2022 Federal regulators 41 48 11 0 0 0 0 89 0 15
2022 Communications or public affairs 48 31 13 2 4 0 2 81 6 50
2022 Access to information and privacy 70 8 15 0 8 0 0 77 8 10
2022 Security 52 32 3 4 4 0 5 88 8 25
2022 Library services 46 27 27 0 0 0 0 73 0 15
2022 Legal services 34 36 18 6 4 0 1 71 10 1910
2022 Administration and operations 57 26 10 4 2 0 1 84 6 245
2022 Human resources 58 25 10 5 1 0 1 84 6 140
2022 Financial management 52 33 10 1 0 2 2 89 1 95
2022 Procurement 54 29 11 0 6 0 0 83 6 15
2022 Real property 42 33 18 0 7 0 0 75 7 10
2022 Information management 47 32 10 5 7 0 0 79 12 55
2022 Information technology 64 18 7 4 4 0 3 84 8 85
2022 Data sciences 36 52 12 0 0 0 0 88 0 15
2022 Policy 32 46 14 7 1 0 0 78 8 100
2022 Project management 55 38 5 3 0 0 0 93 3 40
2022 Other services to the public 66 27 0 0 7 0 0 93 7 15
2022 None of the above 50 24 12 8 6 0 0 74 14 95
2020 Client contact centre 52 33 15 0 0 0 0 85 0 18
2020 Federal regulators 17 34 34 16 0 0 0 51 16 18
2020 Communications or public affairs 20 42 24 11 3 0 0 62 14 59
2020 Access to information and privacy 13 27 25 13 21 0 0 41 34 15
2020 Security 22 43 14 18 4 0 0 64 22 23
2020 Library services 14 37 42 8 0 0 0 50 8 24
2020 Legal services 14 33 30 15 8 0 0 47 23 1814
2020 Administration and operations 26 40 18 10 6 0 0 66 16 241
2020 Human resources 28 39 19 8 6 0 0 67 13 134
2020 Financial management 35 40 18 6 1 0 0 75 7 113
2020 Procurement 7 52 24 0 17 0 0 60 17 13
2020 Real property 40 30 15 15 0 0 0 70 15 13
2020 Information management 31 42 25 2 0 0 0 73 2 56
2020 Information technology 38 43 12 4 1 1 2 83 5 106
2020 Data sciences 15 43 42 0 0 0 0 58 0 14
2020 Policy 13 35 32 13 7 0 1 48 20 113
2020 Project management 25 46 16 8 4 0 0 71 13 24
2020 Other services to the public 26 28 23 10 12 0 0 55 23 16
2020 None of the above 21 41 20 10 8 0 1 63 17 86

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 57 23 7 0 0 4 10 92 0 35
2022 Federal regulators 71 12 0 6 0 0 10 93 7 15
2022 Communications or public affairs 80 11 2 0 0 0 7 98 0 50
2022 Access to information and privacy 61 0 15 0 0 0 24 81 0 10
2022 Security 70 7 10 0 8 0 5 81 9 25
2022 Library services 83 5 0 6 0 5 0 94 6 15
2022 Legal services 69 13 5 2 2 1 8 90 4 1910
2022 Administration and operations 74 13 4 1 2 1 4 92 4 240
2022 Human resources 76 11 4 3 0 1 6 93 3 140
2022 Financial management 77 11 2 2 0 1 7 96 2 95
2022 Procurement 70 18 5 0 0 0 6 94 0 15
2022 Real property 66 8 7 0 0 0 19 92 0 10
2022 Information management 71 14 4 1 3 0 7 91 5 55
2022 Information technology 70 13 4 0 3 3 7 92 4 85
2022 Data sciences 88 7 0 0 5 0 0 95 5 15
2022 Policy 73 15 2 3 2 0 4 93 6 100
2022 Project management 78 13 0 2 2 0 4 95 5 40
2022 Other services to the public 64 7 0 0 7 0 23 91 9 15
2022 None of the above 73 7 3 3 5 1 8 88 9 95
2020 Client contact centre 67 16 6 5 0 0 5 88 6 18
2020 Federal regulators 72 6 0 11 0 0 11 87 13 18
2020 Communications or public affairs 69 22 3 2 0 2 2 95 2 59
2020 Access to information and privacy 49 19 18 6 0 0 6 73 7 16
2020 Security 45 34 8 0 0 0 13 90 0 24
2020 Library services 49 34 4 4 0 0 8 91 5 23
2020 Legal services 64 17 7 3 1 1 6 87 5 1809
2020 Administration and operations 66 17 10 2 1 0 3 86 4 239
2020 Human resources 67 17 7 4 2 0 3 87 6 135
2020 Financial management 73 20 3 1 0 0 3 96 1 112
2020 Procurement 59 15 0 7 0 0 18 91 9 13
2020 Real property 71 21 0 0 0 0 8 100 0 14
2020 Information management 72 18 4 2 0 0 4 94 2 56
2020 Information technology 70 18 6 0 0 2 5 94 0 107
2020 Data sciences 78 7 14 0 0 0 0 86 0 14
2020 Policy 55 28 6 2 1 2 6 90 3 112
2020 Project management 71 8 9 0 0 0 12 90 0 24
2020 Other services to the public 64 17 7 6 6 0 0 81 12 16
2020 None of the above 62 14 11 4 4 0 6 80 8 85
2019 Client contact centre 75 4 12 0 6 0 4 81 6 20
2019 Federal regulators 68 19 0 6 0 0 6 93 7 16
2019 Communications or public affairs 80 10 5 0 0 0 5 95 0 57
2019 Access to information and privacy 62 25 0 0 0 4 9 100 0 20
2019 Security 71 11 0 0 4 4 11 96 4 27
2019 Library services 70 8 5 0 4 0 12 89 5 22
2019 Legal services 72 12 6 2 2 1 6 90 4 1516
2019 Administration and operations 69 13 6 3 1 0 7 89 5 234
2019 Human resources 68 14 6 2 2 1 9 90 4 129
2019 Financial management 81 13 3 1 0 0 3 96 1 107
2019 Procurement 70 0 6 6 12 0 5 74 19 15
2019 Information management 68 12 5 2 5 0 9 87 7 59
2019 Information technology 71 14 5 4 3 0 4 89 6 77
2019 Internal audit 55 20 17 0 8 0 0 74 8 11
2019 Policy 76 13 1 1 2 1 5 95 4 88
2019 Project management 69 20 5 0 0 0 6 94 0 21
2019 Other services to the public 65 7 19 9 0 0 0 72 9 13
2019 None of the above 70 7 6 1 5 2 9 87 7 85
2018 Client contact centre 74 9 5 4 0 3 4 90 5 22
2018 Federal regulators 70 24 0 0 6 0 0 94 6 16
2018 Communications or public affairs 79 12 4 0 0 0 4 96 0 48
2018 Access to information and privacy 71 15 7 0 7 0 0 85 7 13
2018 Security 65 16 12 4 0 0 4 84 4 26
2018 Library services 68 15 18 0 0 0 0 82 0 19
2018 Legal services 70 14 6 3 2 1 5 89 5 1612
2018 Administration and operations 69 12 7 1 2 0 9 90 3 199
2018 Human resources 65 16 6 2 5 0 6 86 7 114
2018 Financial management 73 18 5 1 1 0 2 93 2 111
2018 Information management 68 16 4 0 3 0 9 92 3 58
2018 Information technology 61 21 9 3 1 0 4 86 5 70
2018 Evaluation 42 8 17 8 15 8 0 55 26 11
2018 Data sciences 77 15 8 0 0 0 0 92 0 13
2018 Policy 74 10 3 3 3 0 6 90 6 69
2018 Project management 79 16 0 5 0 0 0 95 5 20
2018 None of the above 79 11 4 0 2 0 4 94 2 76

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 74 8 0 0 4 3 10 96 4 30
2022 Federal regulators 90 5 0 0 0 0 5 100 0 15
2022 Communications or public affairs 80 10 7 0 3 0 0 90 3 50
2022 Access to information and privacy 55 14 0 8 0 14 9 90 10 10
2022 Security 73 11 0 8 4 0 5 88 12 25
2022 Library services 100 0 0 0 0 0 0 100 0 15
2022 Legal services 74 11 5 3 3 2 4 90 5 1910
2022 Administration and operations 83 8 3 1 2 1 2 94 3 245
2022 Human resources 79 10 4 2 0 2 3 94 2 140
2022 Financial management 80 5 3 1 1 2 8 95 2 95
2022 Procurement 89 5 0 0 0 0 6 100 0 15
2022 Real property 59 16 18 0 0 7 0 81 0 10
2022 Information management 85 2 3 0 3 2 5 93 3 55
2022 Information technology 82 5 4 2 2 0 5 91 5 85
2022 Data sciences 83 12 0 0 0 6 0 100 0 15
2022 Policy 82 11 1 1 1 0 5 97 2 100
2022 Project management 89 2 0 2 2 2 2 95 5 40
2022 Other services to the public 72 0 0 0 7 0 21 91 9 15
2022 None of the above 70 11 6 1 3 3 5 88 5 95
2020 Client contact centre 77 11 6 0 0 0 6 94 0 18
2020 Federal regulators 83 0 6 6 0 0 6 88 6 18
2020 Communications or public affairs 86 4 5 2 2 2 0 91 3 59
2020 Access to information and privacy 66 7 0 7 7 0 14 84 16 15
2020 Security 68 15 0 4 4 0 8 91 9 24
2020 Library services 84 4 4 4 0 0 4 92 4 24
2020 Legal services 77 10 5 2 2 1 3 90 4 1813
2020 Administration and operations 81 7 4 3 1 0 4 92 4 240
2020 Human resources 81 7 6 2 2 0 3 90 4 135
2020 Financial management 76 10 1 3 5 1 5 91 8 113
2020 Procurement 80 0 0 0 0 0 20 100 0 12
2020 Real property 58 21 0 6 0 8 7 93 7 14
2020 Information management 71 12 6 0 2 4 5 91 2 56
2020 Information technology 80 9 1 2 1 3 4 96 3 107
2020 Data sciences 87 6 0 0 7 0 0 93 7 14
2020 Policy 87 4 2 1 2 0 5 95 3 112
2020 Project management 88 4 0 0 4 0 4 96 4 24
2020 Other services to the public 68 32 0 0 0 0 0 100 0 16
2020 None of the above 64 9 9 4 9 0 6 78 13 84
2019 Client contact centre 75 0 6 8 6 0 6 79 14 20
2019 Federal regulators 81 13 0 6 0 0 0 94 6 16
2019 Communications or public affairs 78 7 7 2 2 3 2 89 3 58
2019 Access to information and privacy 81 9 4 0 0 0 5 95 0 20
2019 Security 86 0 0 3 3 0 7 93 7 28
2019 Library services 78 5 8 0 4 0 4 87 5 22
2019 Legal services 71 12 7 3 4 1 2 85 8 1529
2019 Administration and operations 68 13 9 2 2 0 5 86 5 232
2019 Human resources 75 13 3 0 4 1 5 93 4 128
2019 Financial management 78 9 4 3 1 0 6 92 4 107
2019 Procurement 58 18 0 6 12 0 5 81 19 15
2019 Information management 70 9 3 6 7 2 4 83 13 59
2019 Information technology 79 5 4 7 1 0 4 87 9 77
2019 Internal audit 72 10 10 0 8 0 0 82 8 11
2019 Policy 72 14 4 1 5 0 3 89 6 87
2019 Project management 76 14 4 6 0 0 0 90 6 21
2019 Other services to the public 63 26 7 0 5 0 0 88 5 13
2019 None of the above 67 5 10 2 8 3 6 78 11 85
2018 Client contact centre 74 9 0 0 9 8 0 90 10 22
2018 Federal regulators 57 24 13 6 0 0 0 81 6 16
2018 Communications or public affairs 64 12 8 6 6 0 4 79 13 49
2018 Access to information and privacy 85 15 0 0 0 0 0 100 0 13
2018 Security 76 12 8 0 4 0 0 88 4 25
2018 Library services 72 16 5 0 0 0 8 95 0 19
2018 Legal services 65 15 7 5 4 1 3 84 9 1608
2018 Administration and operations 70 12 8 3 2 0 5 87 5 200
2018 Human resources 69 14 4 2 5 0 5 88 8 114
2018 Financial management 70 13 6 5 2 1 4 87 7 111
2018 Information management 69 11 2 6 4 2 7 87 11 58
2018 Information technology 70 16 6 2 2 0 5 91 3 69
2018 Evaluation 83 0 8 0 0 8 0 91 0 11
2018 Data sciences 85 15 0 0 0 0 0 100 0 13
2018 Policy 73 10 6 1 7 0 3 85 9 69
2018 Project management 90 5 0 5 0 0 0 95 5 20
2018 None of the above 70 8 9 5 5 0 3 80 11 76

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 70 15 4 0 4 0 8 92 4 35
2022 Federal regulators 73 7 15 5 0 0 0 80 5 15
2022 Communications or public affairs 72 17 10 0 2 0 0 89 2 50
2022 Access to information and privacy 47 29 7 0 8 0 9 84 8 10
2022 Security 65 15 4 8 4 0 5 84 12 25
2022 Library services 66 34 0 0 0 0 0 100 0 15
2022 Legal services 66 22 5 2 1 0 2 91 4 1915
2022 Administration and operations 72 16 6 2 2 0 2 90 4 245
2022 Human resources 70 22 2 3 1 0 2 94 3 140
2022 Financial management 73 13 2 4 1 0 8 93 5 95
2022 Procurement 71 22 0 0 0 0 6 100 0 15
2022 Real property 53 22 25 0 0 0 0 75 0 10
2022 Information management 62 29 2 3 2 2 0 93 5 55
2022 Information technology 66 17 8 2 1 0 6 88 4 85
2022 Data sciences 76 11 12 0 0 0 0 88 0 15
2022 Policy 64 23 9 3 1 0 0 87 4 100
2022 Project management 79 18 0 2 0 0 0 98 2 40
2022 Other services to the public 49 29 0 0 7 0 16 91 9 15
2022 None of the above 72 16 6 0 3 0 3 91 3 95
2020 Client contact centre 77 11 6 6 0 0 0 88 6 18
2020 Federal regulators 78 11 6 6 0 0 0 89 6 18
2020 Communications or public affairs 67 22 9 2 0 0 0 89 2 59
2020 Access to information and privacy 53 41 0 0 7 0 0 93 7 15
2020 Security 49 38 0 0 4 0 8 95 5 24
2020 Library services 46 37 8 6 0 0 4 86 6 24
2020 Legal services 61 24 9 3 1 0 2 87 4 1812
2020 Administration and operations 67 24 2 3 1 0 3 94 4 237
2020 Human resources 78 10 6 2 2 0 2 89 4 136
2020 Financial management 61 23 10 4 3 0 0 83 6 112
2020 Procurement 59 15 7 0 0 0 18 91 0 13
2020 Real property 65 21 14 0 0 0 0 86 0 14
2020 Information management 75 13 8 2 0 0 2 89 2 55
2020 Information technology 67 22 5 3 0 1 3 92 3 106
2020 Data sciences 65 20 0 7 0 0 7 92 8 14
2020 Policy 68 22 4 1 2 0 3 93 3 111
2020 Project management 71 21 0 0 4 0 4 96 4 24
2020 Other services to the public 63 24 0 0 0 6 7 100 0 16
2020 None of the above 58 21 6 9 5 0 1 80 14 85
2019 Client contact centre 47 28 10 10 6 0 0 75 16 20
2019 Federal regulators 39 41 7 7 7 0 0 80 14 15
2019 Communications or public affairs 62 21 10 3 0 2 2 86 3 58
2019 Access to information and privacy 57 29 4 4 0 0 5 91 5 20
2019 Security 58 35 0 0 3 0 3 96 4 28
2019 Library services 51 27 23 0 0 0 0 77 0 22
2019 Legal services 51 32 11 3 3 0 1 84 6 1525
2019 Administration and operations 49 31 11 3 3 0 3 83 6 231
2019 Human resources 62 21 9 4 0 0 3 86 5 128
2019 Financial management 60 24 7 3 3 0 4 87 6 108
2019 Procurement 43 18 27 6 6 0 0 61 12 15
2019 Information management 53 24 11 4 7 0 2 78 11 59
2019 Information technology 57 24 9 5 3 0 3 83 7 76
2019 Internal audit 63 20 10 8 0 0 0 82 8 11
2019 Policy 58 30 8 2 2 0 0 88 4 88
2019 Project management 56 30 9 6 0 0 0 85 6 21
2019 Other services to the public 49 23 14 9 5 0 0 72 14 13
2019 None of the above 48 22 10 9 6 3 3 74 16 84
2018 Client contact centre 72 15 4 0 9 0 0 87 9 23
2018 Federal regulators 69 18 12 0 0 0 0 88 0 16
2018 Communications or public affairs 54 27 19 0 0 0 0 81 0 49
2018 Access to information and privacy 76 24 0 0 0 0 0 100 0 12
2018 Security 73 19 4 0 4 0 0 92 4 25
2018 Library services 43 28 29 0 0 0 0 71 0 20
2018 Legal services 49 30 14 5 2 0 1 79 7 1614
2018 Administration and operations 52 25 11 6 3 0 3 79 9 199
2018 Human resources 56 29 8 5 3 0 0 85 7 113
2018 Financial management 63 20 11 1 4 1 0 84 5 111
2018 Information management 63 18 10 6 2 0 2 82 8 59
2018 Information technology 61 28 7 3 1 0 0 88 4 70
2018 Evaluation 46 39 16 0 0 0 0 84 0 11
2018 Data sciences 40 15 14 15 15 0 0 55 31 13
2018 Policy 58 26 9 3 2 0 2 86 5 68
2018 Project management 77 19 5 0 0 0 0 95 0 20
2018 None of the above 47 22 17 8 5 0 1 70 13 76

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 71 6 6 3 3 4 8 87 6 35
2022 Federal regulators 90 5 5 0 0 0 0 95 0 15
2022 Communications or public affairs 57 27 6 4 7 0 0 84 11 50
2022 Access to information and privacy 46 14 15 0 16 0 9 66 17 10
2022 Security 65 8 11 3 8 0 5 76 12 25
2022 Library services 77 18 5 0 0 0 0 95 0 15
2022 Legal services 65 18 7 3 4 1 2 86 7 1910
2022 Administration and operations 73 15 4 2 4 0 1 89 7 245
2022 Human resources 68 16 8 5 1 0 1 85 7 140
2022 Financial management 73 11 3 4 2 1 6 91 6 95
2022 Procurement 68 10 16 0 0 0 6 83 0 15
2022 Real property 61 14 25 0 0 0 0 75 0 10
2022 Information management 69 22 2 2 5 0 0 92 7 55
2022 Information technology 68 12 5 0 11 0 4 83 11 85
2022 Data sciences 82 5 13 0 0 0 0 87 0 15
2022 Policy 71 20 5 2 2 0 1 91 4 100
2022 Project management 73 18 2 4 0 2 0 93 4 40
2022 Other services to the public 72 6 0 0 7 0 16 91 9 15
2022 None of the above 65 14 9 3 5 1 2 82 9 95
2020 Client contact centre 76 12 6 6 0 0 0 88 6 17
2020 Federal regulators 72 6 17 6 0 0 0 78 6 18
2020 Communications or public affairs 73 10 9 5 2 2 0 84 7 59
2020 Access to information and privacy 75 6 0 0 19 0 0 81 19 16
2020 Security 54 20 9 4 4 0 8 81 9 24
2020 Library services 62 14 8 12 0 0 4 79 13 24
2020 Legal services 64 19 8 4 3 0 2 85 7 1813
2020 Administration and operations 71 15 5 4 2 0 3 88 7 239
2020 Human resources 72 15 6 4 2 0 1 88 6 134
2020 Financial management 68 13 9 5 4 1 0 82 9 112
2020 Procurement 67 24 9 0 0 0 0 91 0 13
2020 Real property 71 29 0 0 0 0 0 100 0 14
2020 Information management 68 11 8 3 8 0 2 80 12 56
2020 Information technology 73 17 3 4 1 2 1 92 5 107
2020 Data sciences 73 14 6 0 7 0 0 87 7 14
2020 Policy 69 20 4 3 3 0 2 90 5 112
2020 Project management 80 0 4 4 8 0 4 83 13 24
2020 Other services to the public 58 11 7 0 0 6 17 90 0 16
2020 None of the above 47 30 8 5 8 0 1 78 13 83
2019 Client contact centre 63 14 0 8 10 0 6 81 19 20
2019 Federal regulators 68 26 6 0 0 0 0 94 0 16
2019 Communications or public affairs 52 27 11 5 3 0 2 80 8 58
2019 Access to information and privacy 59 18 9 4 4 0 5 81 9 20
2019 Security 63 26 0 3 3 0 3 93 7 28
2019 Library services 34 22 27 4 12 0 0 56 17 22
2019 Legal services 57 21 11 6 4 0 1 79 10 1523
2019 Administration and operations 62 19 8 4 3 0 4 84 8 231
2019 Human resources 58 22 9 6 3 0 2 82 8 129
2019 Financial management 69 18 5 4 1 0 3 90 5 108
2019 Procurement 61 6 27 0 6 0 0 67 6 15
2019 Information management 62 19 8 2 5 0 4 84 7 59
2019 Information technology 68 16 5 6 3 0 3 86 9 77
2019 Internal audit 62 20 10 0 8 0 0 82 8 11
2019 Policy 57 21 10 5 7 0 0 78 13 88
2019 Project management 67 33 0 0 0 0 0 100 0 21
2019 Other services to the public 68 20 7 0 5 0 0 88 5 13
2019 None of the above 56 16 11 2 11 1 3 75 14 84
2018 Client contact centre 60 22 0 5 9 0 4 86 14 23
2018 Federal regulators 49 25 26 0 0 0 0 74 0 16
2018 Communications or public affairs 44 20 17 8 10 0 0 64 18 49
2018 Access to information and privacy 62 16 15 0 7 0 0 78 7 13
2018 Security 69 20 7 0 4 0 0 89 4 25
2018 Library services 58 20 12 5 5 0 0 78 10 19
2018 Legal services 50 24 12 7 6 0 1 75 13 1608
2018 Administration and operations 54 23 11 3 5 0 4 81 8 197
2018 Human resources 58 22 10 7 4 0 0 79 11 114
2018 Financial management 65 19 5 7 3 1 0 84 11 111
2018 Information management 66 12 9 4 5 0 3 81 10 59
2018 Information technology 66 21 12 0 2 0 0 86 2 69
2018 Evaluation 39 33 18 9 0 0 0 72 9 10
2018 Data sciences 31 31 23 8 8 0 0 62 15 13
2018 Policy 43 27 13 9 7 0 2 71 16 67
2018 Project management 80 10 5 5 0 0 0 90 5 20
2018 None of the above 53 15 21 1 11 0 0 67 12 75

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 66 0 0 0 0 0 34 100 0 30
2022 Federal regulators 73 0 0 0 0 0 27 100 0 15
2022 Communications or public affairs 69 4 4 0 0 1 23 95 0 50
2022 Access to information and privacy 55 8 0 0 8 0 30 89 11 10
2022 Security 77 8 3 3 0 0 9 92 4 25
2022 Library services 50 25 6 0 0 0 19 93 0 15
2022 Legal services 62 12 5 1 1 0 18 91 3 1910
2022 Administration and operations 65 9 4 1 1 0 21 93 2 240
2022 Human resources 62 11 5 2 1 0 19 90 4 140
2022 Financial management 62 9 5 3 1 0 20 88 5 95
2022 Procurement 56 11 5 5 0 0 23 87 6 15
2022 Real property 56 16 19 0 0 0 9 79 0 10
2022 Information management 57 8 5 2 3 0 26 88 6 55
2022 Information technology 66 9 6 3 0 0 17 90 3 80
2022 Data sciences 67 5 7 6 0 0 15 85 7 15
2022 Policy 61 14 5 2 0 0 18 92 3 100
2022 Project management 64 9 8 2 0 0 16 87 3 40
2022 Other services to the public 60 0 0 0 7 0 32 89 11 15
2022 None of the above 66 9 5 2 2 1 14 89 5 95
2020 Client contact centre 61 5 0 6 0 0 27 92 8 18
2020 Federal regulators 51 17 5 6 0 0 22 87 7 18
2020 Communications or public affairs 67 8 3 2 0 0 20 94 2 59
2020 Access to information and privacy 61 12 7 0 14 0 7 78 15 15
2020 Security 50 20 0 0 4 0 26 94 6 24
2020 Library services 56 8 0 0 0 0 36 100 0 23
2020 Legal services 60 15 4 1 0 0 19 93 2 1812
2020 Administration and operations 56 15 3 1 0 1 25 95 2 238
2020 Human resources 67 10 3 0 2 0 19 95 2 136
2020 Financial management 56 13 4 3 1 1 22 90 5 113
2020 Procurement 61 9 0 0 6 0 24 92 8 13
2020 Real property 72 13 7 0 0 0 8 92 0 14
2020 Information management 65 8 2 2 5 0 18 90 8 56
2020 Information technology 71 13 2 0 0 1 13 98 0 107
2020 Data sciences 86 7 0 0 0 0 7 100 0 14
2020 Policy 61 13 3 2 2 0 19 92 4 112
2020 Project management 58 16 4 0 0 0 21 95 0 24
2020 Other services to the public 46 28 6 0 0 0 19 92 0 16
2020 None of the above 49 8 6 1 0 0 36 89 2 84
2019 Client contact centre 52 0 0 11 6 0 31 76 24 20
2019 Federal regulators 55 0 0 0 0 0 45 100 0 16
2019 Communications or public affairs 54 11 5 0 0 0 30 93 0 57
2019 Access to information and privacy 57 9 4 0 0 0 30 94 0 20
2019 Security 63 20 7 0 0 0 10 92 0 28
2019 Library services 36 4 4 0 0 0 56 91 0 21
2019 Legal services 56 15 6 2 1 0 21 90 3 1516
2019 Administration and operations 56 13 4 2 1 0 24 91 4 234
2019 Human resources 55 11 4 1 1 0 28 91 3 129
2019 Financial management 54 16 2 3 0 0 26 94 3 107
2019 Procurement 54 6 0 6 12 0 22 77 23 15
2019 Information management 56 11 9 2 0 0 22 87 2 59
2019 Information technology 67 13 4 5 1 0 10 89 7 76
2019 Internal audit 43 27 0 0 0 0 30 100 0 11
2019 Policy 64 12 3 1 1 0 19 94 2 88
2019 Project management 48 14 0 0 0 0 37 100 0 21
2019 Other services to the public 59 13 9 5 0 0 14 84 6 13
2019 None of the above 59 3 6 2 3 1 24 84 8 85
2018 Client contact centre 66 3 0 3 0 5 23 95 5 22
2018 Federal regulators 32 17 19 0 0 0 32 72 0 16
2018 Communications or public affairs 43 16 2 2 2 0 35 91 6 49
2018 Access to information and privacy 56 15 0 0 0 0 29 100 0 13
2018 Security 58 4 11 0 4 0 22 80 5 25
2018 Library services 34 9 5 0 0 0 52 90 0 20
2018 Legal services 50 18 7 2 1 0 22 88 3 1601
2018 Administration and operations 45 11 8 2 2 0 31 83 6 198
2018 Human resources 56 11 5 1 1 0 25 91 2 114
2018 Financial management 57 9 9 1 1 1 23 86 2 111
2018 Information management 58 9 6 6 0 0 20 85 8 58
2018 Information technology 59 22 3 1 3 0 12 92 5 69
2018 Evaluation 49 9 0 9 0 0 33 86 14 10
2018 Data sciences 23 8 14 0 0 0 55 69 0 13
2018 Policy 49 12 12 1 0 0 25 82 2 67
2018 Project management 75 5 5 0 0 0 15 94 0 19
2018 None of the above 54 14 5 0 2 0 25 91 2 75

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 68 12 0 0 4 0 17 96 4 35
2022 Federal regulators 85 5 10 0 0 0 0 90 0 15
2022 Communications or public affairs 75 20 2 0 0 0 4 98 0 50
2022 Access to information and privacy 69 22 0 0 0 0 9 100 0 10
2022 Security 61 24 3 3 0 0 9 92 4 25
2022 Library services 62 20 0 0 0 0 18 100 0 15
2022 Legal services 64 19 8 2 1 1 5 88 4 1905
2022 Administration and operations 81 8 4 0 1 0 7 94 2 240
2022 Human resources 73 15 3 1 0 0 8 96 1 140
2022 Financial management 74 14 2 0 1 2 6 97 1 95
2022 Procurement 79 15 0 0 0 0 6 100 0 15
2022 Real property 49 25 17 0 0 0 9 81 0 10
2022 Information management 70 13 6 0 2 0 9 91 2 55
2022 Information technology 73 8 6 2 2 0 8 88 5 85
2022 Data sciences 76 11 7 0 0 0 6 93 0 15
2022 Policy 65 20 7 2 1 0 5 90 3 100
2022 Project management 78 15 4 0 0 2 0 96 0 40
2022 Other services to the public 64 7 7 0 7 0 16 83 9 15
2022 None of the above 72 13 3 2 3 0 6 91 6 95
2020 Client contact centre 65 22 7 0 6 0 0 87 6 18
2020 Federal regulators 51 33 6 11 0 0 0 83 11 18
2020 Communications or public affairs 71 10 9 0 2 2 7 88 2 59
2020 Access to information and privacy 49 19 25 0 0 6 0 73 0 16
2020 Security 45 37 9 0 8 0 0 82 8 24
2020 Library services 79 13 9 0 0 0 0 91 0 23
2020 Legal services 60 25 9 3 1 0 2 87 4 1819
2020 Administration and operations 79 12 3 0 0 0 6 96 0 240
2020 Human resources 77 17 2 2 0 1 1 96 2 137
2020 Financial management 75 16 4 0 0 1 4 95 0 114
2020 Procurement 61 30 9 0 0 0 0 91 0 13
2020 Real property 78 15 7 0 0 0 0 93 0 14
2020 Information management 74 13 6 0 0 0 7 94 0 56
2020 Information technology 67 22 6 1 0 1 4 93 1 106
2020 Data sciences 71 22 0 0 0 0 7 100 0 14
2020 Policy 64 27 5 0 1 0 4 94 1 112
2020 Project management 70 30 0 0 0 0 0 100 0 24
2020 Other services to the public 50 43 6 0 0 0 0 94 0 16
2020 None of the above 71 12 3 4 1 0 9 92 5 83
2019 Client contact centre 60 20 0 4 10 0 6 85 15 19
2019 Federal regulators 36 26 19 0 0 0 19 76 0 16
2019 Communications or public affairs 80 14 3 0 0 0 3 97 0 57
2019 Access to information and privacy 63 20 0 0 4 0 12 95 5 20
2019 Security 78 10 10 0 0 0 3 90 0 28
2019 Library services 57 29 0 0 0 0 14 100 0 22
2019 Legal services 57 23 11 2 2 0 4 84 4 1520
2019 Administration and operations 74 12 2 4 1 0 7 93 5 233
2019 Human resources 74 15 5 1 1 0 4 94 1 127
2019 Financial management 71 16 6 1 0 0 7 93 1 108
2019 Procurement 58 30 6 0 0 0 6 94 0 15
2019 Information management 73 12 2 2 4 0 8 92 6 59
2019 Information technology 69 16 5 5 1 0 3 88 7 75
2019 Internal audit 70 20 0 0 0 0 10 100 0 11
2019 Policy 68 21 9 1 0 0 2 90 1 88
2019 Project management 62 18 9 6 0 0 5 85 6 21
2019 Other services to the public 51 21 23 5 0 0 0 72 5 13
2019 None of the above 72 8 6 1 1 3 10 92 2 82
2018 Client contact centre 65 18 7 0 0 0 9 92 0 22
2018 Federal regulators 62 6 12 13 0 0 6 73 14 16
2018 Communications or public affairs 60 23 9 0 0 0 8 90 0 49
2018 Access to information and privacy 48 37 7 0 0 0 8 92 0 13
2018 Security 73 11 12 0 0 0 4 87 0 25
2018 Library services 34 44 5 0 0 0 17 93 0 20
2018 Legal services 55 24 11 4 1 0 5 84 5 1605
2018 Administration and operations 69 10 10 2 0 0 9 87 2 196
2018 Human resources 66 21 3 2 2 0 7 93 4 114
2018 Financial management 74 11 5 1 0 1 8 93 1 109
2018 Information management 76 11 2 2 0 2 7 95 3 59
2018 Information technology 72 21 2 0 2 0 5 97 2 69
2018 Evaluation 92 8 0 0 0 0 0 100 0 11
2018 Data sciences 53 24 0 0 0 0 23 100 0 13
2018 Policy 60 20 10 0 0 0 9 89 0 67
2018 Project management 80 20 0 0 0 0 0 100 0 20
2018 None of the above 64 12 8 1 2 0 12 87 4 76

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 76 7 3 0 0 4 11 97 0 35
2022 Federal regulators 68 22 5 0 0 0 5 95 0 15
2022 Communications or public affairs 70 13 7 0 4 0 5 88 5 50
2022 Access to information and privacy 92 8 0 0 0 0 0 100 0 10
2022 Security 59 20 0 9 4 0 9 86 14 25
2022 Library services 73 23 0 0 5 0 0 95 5 15
2022 Legal services 79 10 3 1 2 1 4 93 3 1915
2022 Administration and operations 77 11 3 2 3 0 4 92 5 245
2022 Human resources 75 12 2 2 4 0 5 91 6 140
2022 Financial management 69 18 5 2 2 1 3 91 4 95
2022 Procurement 74 15 5 0 0 0 6 94 0 15
2022 Real property 68 17 7 8 0 0 0 85 8 10
2022 Information management 64 24 2 0 2 4 4 96 2 55
2022 Information technology 70 9 9 4 4 0 5 83 8 85
2022 Data sciences 68 0 32 0 0 0 0 68 0 15
2022 Policy 81 7 5 1 0 0 6 93 1 100
2022 Project management 80 4 8 0 7 0 0 85 7 40
2022 Other services to the public 63 9 0 7 7 0 13 84 16 15
2022 None of the above 78 6 3 5 2 0 6 89 7 95
2020 Client contact centre 66 17 6 11 0 0 0 83 11 18
2020 Federal regulators 84 0 10 0 0 0 6 89 0 18
2020 Communications or public affairs 74 18 5 2 0 0 2 93 2 59
2020 Access to information and privacy 81 0 0 0 0 6 13 100 0 16
2020 Security 71 17 0 0 0 0 13 100 0 24
2020 Library services 57 38 4 0 0 0 0 96 0 23
2020 Legal services 75 13 5 2 2 0 3 91 4 1818
2020 Administration and operations 72 16 7 2 2 0 2 89 4 241
2020 Human resources 70 15 6 5 2 0 1 87 7 137
2020 Financial management 76 13 3 2 3 1 2 92 5 114
2020 Procurement 83 0 7 0 0 0 9 92 0 13
2020 Real property 79 21 0 0 0 0 0 100 0 14
2020 Information management 71 22 2 0 2 2 2 96 2 56
2020 Information technology 62 20 7 1 5 1 5 87 6 107
2020 Data sciences 86 7 0 7 0 0 0 93 7 14
2020 Policy 80 10 1 5 2 0 2 92 7 113
2020 Project management 54 26 13 4 4 0 0 80 8 24
2020 Other services to the public 51 28 7 7 0 0 7 85 7 16
2020 None of the above 74 10 5 2 5 0 3 87 8 85
2019 Client contact centre 72 6 4 0 6 6 6 89 7 20
2019 Federal regulators 68 6 13 0 0 0 13 85 0 16
2019 Communications or public affairs 78 8 7 2 0 2 3 91 2 58
2019 Access to information and privacy 79 6 0 0 4 0 10 95 5 20
2019 Security 79 10 3 0 3 0 3 93 4 28
2019 Library services 43 22 17 4 14 0 0 65 18 22
2019 Legal services 76 11 5 2 2 0 3 91 4 1524
2019 Administration and operations 70 14 6 3 3 0 4 88 6 235
2019 Human resources 74 11 6 2 3 1 3 89 5 128
2019 Financial management 79 7 7 3 1 0 4 89 4 108
2019 Procurement 60 31 0 9 0 0 0 91 9 15
2019 Information management 70 12 4 2 5 0 7 89 7 57
2019 Information technology 64 23 5 0 5 1 3 90 5 77
2019 Internal audit 62 20 0 0 8 0 10 91 9 11
2019 Policy 79 4 3 5 5 0 4 86 10 88
2019 Project management 86 9 5 0 0 0 0 95 0 21
2019 Other services to the public 73 0 11 11 5 0 0 73 16 13
2019 None of the above 72 6 5 3 5 4 6 87 8 85
2018 Client contact centre 75 12 0 0 4 0 9 95 5 23
2018 Federal regulators 75 19 6 0 0 0 0 94 0 16
2018 Communications or public affairs 67 11 4 8 2 0 8 84 11 49
2018 Access to information and privacy 100 0 0 0 0 0 0 100 0 13
2018 Security 65 8 5 4 17 0 0 74 21 24
2018 Library services 50 19 9 17 0 0 5 72 18 20
2018 Legal services 74 13 5 1 3 0 4 90 5 1611
2018 Administration and operations 68 14 8 3 3 0 5 86 5 198
2018 Human resources 74 13 4 3 2 0 5 91 5 114
2018 Financial management 76 13 6 2 2 1 0 90 4 110
2018 Information management 68 8 10 5 2 0 5 81 8 59
2018 Information technology 78 15 1 1 4 0 0 93 6 70
2018 Evaluation 65 8 13 0 13 0 0 74 13 11
2018 Data sciences 61 8 8 8 0 0 15 82 9 13
2018 Policy 68 11 9 3 5 0 3 82 9 68
2018 Project management 81 14 5 0 0 0 0 95 0 20
2018 None of the above 72 10 6 3 4 2 4 86 8 76

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 64 21 8 0 0 3 4 91 0 35
2022 Federal regulators 51 23 27 0 0 0 0 73 0 15
2022 Communications or public affairs 57 24 7 2 4 0 5 86 6 50
2022 Access to information and privacy 63 7 15 7 8 0 0 71 15 10
2022 Security 63 20 0 8 4 0 5 88 12 25
2022 Library services 22 34 33 11 0 0 0 57 11 15
2022 Legal services 48 28 14 4 3 0 3 78 7 1915
2022 Administration and operations 46 29 13 4 5 0 3 78 9 245
2022 Human resources 54 24 14 4 1 0 3 80 5 140
2022 Financial management 45 33 12 4 3 1 2 81 7 95
2022 Procurement 47 16 17 5 8 0 6 68 15 15
2022 Real property 46 37 9 7 0 0 0 83 7 10
2022 Information management 45 26 17 8 4 0 0 71 12 55
2022 Information technology 54 20 12 7 2 0 6 78 10 85
2022 Data sciences 65 0 12 17 6 0 0 65 24 15
2022 Policy 44 20 25 4 3 2 1 67 7 100
2022 Project management 53 24 14 2 7 0 0 76 9 40
2022 Other services to the public 49 36 0 0 7 0 8 92 8 15
2022 None of the above 51 24 11 5 4 1 4 79 9 95
2020 Client contact centre 50 22 28 0 0 0 0 72 0 18
2020 Federal regulators 51 44 0 6 0 0 0 94 6 18
2020 Communications or public affairs 42 27 19 3 9 0 0 69 12 59
2020 Access to information and privacy 17 25 26 13 12 6 0 45 27 16
2020 Security 36 18 13 13 13 0 8 59 27 24
2020 Library services 26 43 21 0 6 0 4 72 6 23
2020 Legal services 44 31 15 6 3 0 1 76 8 1819
2020 Administration and operations 42 32 17 5 2 0 2 75 8 240
2020 Human resources 43 27 20 6 3 0 0 70 9 136
2020 Financial management 46 30 17 3 3 0 1 77 6 114
2020 Procurement 63 15 22 0 0 0 0 78 0 13
2020 Real property 28 45 7 13 7 0 0 73 20 14
2020 Information management 47 30 12 9 2 0 0 77 11 56
2020 Information technology 41 27 22 4 2 1 4 71 6 107
2020 Data sciences 42 14 36 7 0 0 0 57 7 14
2020 Policy 42 34 13 4 5 1 1 78 9 113
2020 Project management 38 54 8 0 0 0 0 92 0 24
2020 Other services to the public 30 63 0 0 0 7 0 100 0 16
2020 None of the above 46 27 16 2 3 1 5 77 6 86
2019 Client contact centre 51 14 24 5 6 0 0 65 11 20
2019 Federal regulators 68 13 13 6 0 0 0 81 6 16
2019 Communications or public affairs 50 24 15 3 3 0 3 78 7 58
2019 Access to information and privacy 46 41 13 0 0 0 0 87 0 20
2019 Security 54 21 7 10 7 0 0 75 17 28
2019 Library services 18 57 17 0 4 0 4 78 5 22
2019 Legal services 51 28 13 4 2 0 2 81 6 1520
2019 Administration and operations 45 31 15 4 1 0 3 79 6 233
2019 Human resources 48 23 21 3 2 0 2 73 6 127
2019 Financial management 51 28 14 3 0 0 4 82 3 108
2019 Procurement 54 27 13 0 6 0 0 81 6 15
2019 Information management 48 26 12 3 4 0 7 80 8 58
2019 Information technology 53 28 12 4 0 0 3 83 4 76
2019 Internal audit 70 30 0 0 0 0 0 100 0 11
2019 Policy 56 31 10 3 0 0 0 87 3 88
2019 Project management 55 32 13 0 0 0 0 87 0 21
2019 Other services to the public 50 24 19 7 0 0 0 74 7 13
2019 None of the above 47 21 18 5 2 1 5 73 8 85
2018 Client contact centre 58 14 21 3 4 0 0 72 8 23
2018 Federal regulators 50 37 13 0 0 0 0 87 0 16
2018 Communications or public affairs 52 26 10 6 2 0 4 82 8 49
2018 Access to information and privacy 47 23 7 22 0 0 0 71 22 13
2018 Security 69 23 0 4 4 0 0 92 8 25
2018 Library services 19 50 31 0 0 0 0 69 0 20
2018 Legal services 46 31 14 4 2 0 2 80 6 1608
2018 Administration and operations 41 32 16 5 1 0 4 77 6 199
2018 Human resources 52 27 12 4 4 0 2 80 8 114
2018 Financial management 44 28 17 4 3 1 3 75 7 109
2018 Information management 40 32 13 3 8 0 3 75 11 59
2018 Information technology 53 31 9 5 1 0 0 84 7 70
2018 Evaluation 83 17 0 0 0 0 0 100 0 11
2018 Data sciences 37 23 32 0 0 0 8 65 0 13
2018 Policy 51 28 18 1 2 0 0 79 3 67
2018 Project management 55 32 4 4 5 0 0 87 9 20
2018 None of the above 49 29 12 4 5 0 2 79 9 76

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 14 33 38 9 6 0 0 47 15 30
2022 Federal regulators 6 42 52 0 0 0 0 48 0 15
2022 Communications or public affairs 8 27 38 20 7 0 0 35 27 50
2022 Access to information and privacy 21 16 40 8 14 0 0 37 22 10
2022 Security 0 36 31 17 16 0 0 36 33 25
2022 Library services 19 24 57 0 0 0 0 43 0 15
2022 Legal services 4 20 43 23 10 0 0 24 33 1915
2022 Administration and operations 14 31 40 11 3 0 0 46 15 245
2022 Human resources 10 34 29 17 10 0 0 44 27 140
2022 Financial management 11 44 37 6 1 1 0 56 7 95
2022 Procurement 25 0 44 25 5 0 0 25 31 15
2022 Real property 8 31 44 17 0 0 0 39 17 10
2022 Information management 12 38 36 9 4 2 0 51 13 55
2022 Information technology 14 30 34 15 7 0 0 44 22 85
2022 Data sciences 0 37 39 18 5 0 0 37 23 15
2022 Policy 3 25 40 19 13 0 0 28 32 100
2022 Project management 9 41 39 12 0 0 0 49 12 40
2022 Other services to the public 15 41 29 8 7 0 0 55 15 15
2022 None of the above 4 33 28 23 12 0 0 37 35 95
2020 Client contact centre 7 61 21 5 6 0 0 68 11 18
2020 Federal regulators 17 11 45 27 0 0 0 28 27 18
2020 Communications or public affairs 8 24 47 14 7 0 0 33 20 58
2020 Access to information and privacy 6 13 36 26 18 0 0 19 44 16
2020 Security 3 21 55 21 0 0 0 24 21 24
2020 Library services 13 32 45 10 0 0 0 45 10 24
2020 Legal services 5 21 44 22 8 0 0 26 30 1818
2020 Administration and operations 14 38 34 11 4 0 0 52 14 240
2020 Human resources 10 32 38 15 6 0 0 42 20 137
2020 Financial management 16 45 30 6 1 0 2 63 7 113
2020 Procurement 15 15 36 17 18 0 0 30 35 13
2020 Real property 7 36 48 8 0 0 0 44 8 14
2020 Information management 22 35 28 15 0 0 0 58 15 56
2020 Information technology 16 38 33 8 4 0 2 55 12 107
2020 Data sciences 0 65 13 14 7 0 0 65 22 14
2020 Policy 7 27 42 13 11 0 0 34 24 112
2020 Project management 13 42 33 8 4 0 0 55 12 24
2020 Other services to the public 7 38 51 4 0 0 0 45 4 16
2020 None of the above 8 29 38 14 11 0 0 37 25 85
2019 Client contact centre 27 26 27 14 6 0 0 53 20 20
2019 Federal regulators 6 5 69 19 0 0 0 11 19 16
2019 Communications or public affairs 12 34 44 8 2 0 0 46 10 58
2019 Access to information and privacy 24 23 22 13 18 0 0 47 31 20
2019 Security 11 28 44 14 3 0 0 39 17 28
2019 Library services 0 43 39 10 8 0 0 43 18 22
2019 Legal services 6 24 42 22 7 0 0 30 29 1530
2019 Administration and operations 18 36 34 9 2 0 0 55 11 235
2019 Human resources 11 37 34 12 6 0 0 48 18 130
2019 Financial management 24 41 31 3 0 0 0 66 3 108
2019 Procurement 7 49 12 12 20 0 0 56 32 15
2019 Information management 26 33 31 7 4 0 0 59 10 60
2019 Information technology 23 40 23 10 4 0 0 63 14 77
2019 Internal audit 30 43 20 0 8 0 0 72 8 11
2019 Policy 9 42 32 12 5 0 0 52 17 88
2019 Project management 22 33 30 15 0 0 0 55 15 21
2019 Other services to the public 5 74 20 0 0 0 0 80 0 13
2019 None of the above 12 28 34 16 8 0 1 41 24 85
2018 Client contact centre 22 35 35 4 3 0 0 58 8 23
2018 Federal regulators 0 6 44 43 6 0 0 6 50 16
2018 Communications or public affairs 13 27 34 18 8 0 0 40 26 49
2018 Access to information and privacy 25 16 15 37 7 0 0 40 44 13
2018 Security 24 30 30 12 4 0 0 53 16 26
2018 Library services 0 41 40 9 10 0 0 41 19 20
2018 Legal services 4 21 43 23 9 0 0 25 32 1620
2018 Administration and operations 14 26 44 12 3 0 0 41 15 200
2018 Human resources 9 33 38 13 7 0 0 43 20 114
2018 Financial management 18 38 35 9 1 0 0 55 10 114
2018 Information management 15 41 29 11 4 0 0 56 15 60
2018 Information technology 10 44 32 14 0 0 0 54 14 70
2018 Evaluation 30 13 57 0 0 0 0 43 0 11
2018 Data sciences 0 15 69 0 15 0 0 15 15 13
2018 Policy 9 30 35 21 6 0 0 38 27 68
2018 Project management 17 32 45 6 0 0 0 49 6 20
2018 None of the above 9 28 42 16 6 0 0 37 21 76

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 9 11 34 23 23 0 0 46 20 35
2022 Federal regulators 0 5 51 33 11 0 0 44 5 15
2022 Communications or public affairs 12 21 36 23 8 0 0 31 33 50
2022 Access to information and privacy 14 8 47 30 0 0 0 30 22 10
2022 Security 26 27 27 17 4 0 0 21 52 25
2022 Library services 24 5 32 38 0 0 0 38 30 15
2022 Legal services 12 26 41 14 5 0 0 19 39 1905
2022 Administration and operations 7 22 38 18 15 0 0 33 29 245
2022 Human resources 12 23 34 23 8 0 0 31 35 140
2022 Financial management 4 15 37 25 15 1 2 42 20 95
2022 Procurement 5 16 46 19 13 0 0 33 21 15
2022 Real property 0 45 32 23 0 0 0 23 45 10
2022 Information management 5 20 33 27 15 0 0 42 25 55
2022 Information technology 12 23 38 17 10 0 0 27 35 85
2022 Data sciences 5 19 38 28 10 0 0 38 25 15
2022 Policy 11 22 46 16 5 0 0 20 34 100
2022 Project management 2 11 44 28 14 0 0 42 14 40
2022 Other services to the public 7 9 53 24 8 0 0 31 16 15
2022 None of the above 18 19 35 20 7 0 1 27 37 95
2020 Client contact centre 6 11 42 41 0 0 0 41 17 18
2020 Federal regulators 6 23 30 30 12 0 0 42 29 17
2020 Communications or public affairs 8 41 36 12 3 0 0 15 49 59
2020 Access to information and privacy 36 25 19 13 6 0 0 19 61 16
2020 Security 17 22 49 0 13 0 0 13 38 24
2020 Library services 0 12 43 29 12 0 4 43 13 24
2020 Legal services 14 27 39 15 4 0 0 19 41 1815
2020 Administration and operations 10 20 37 24 9 0 1 33 30 241
2020 Human resources 18 18 40 19 5 0 0 23 37 137
2020 Financial management 7 16 40 28 8 0 1 37 23 114
2020 Procurement 7 50 36 7 0 0 0 7 57 13
2020 Real property 22 13 35 14 15 0 0 29 35 14
2020 Information management 7 15 33 35 9 0 0 44 23 55
2020 Information technology 9 14 41 27 8 1 1 35 23 106
2020 Data sciences 14 27 29 29 0 0 0 29 42 14
2020 Policy 17 22 37 16 8 0 0 24 39 113
2020 Project management 8 16 50 8 17 0 0 25 24 24
2020 Other services to the public 4 12 52 25 7 0 0 32 16 16
2020 None of the above 13 19 37 25 6 0 0 31 32 86
2019 Client contact centre 6 23 19 30 21 0 0 51 29 20
2019 Federal regulators 7 24 45 11 13 0 0 24 31 16
2019 Communications or public affairs 3 19 55 17 7 0 0 24 22 57
2019 Access to information and privacy 22 22 37 19 0 0 0 19 44 20
2019 Security 7 26 46 14 7 0 0 21 33 28
2019 Library services 14 8 34 44 0 0 0 44 22 22
2019 Legal services 12 26 42 16 5 0 0 21 38 1520
2019 Administration and operations 6 16 41 25 12 0 0 37 22 233
2019 Human resources 10 24 34 21 11 0 0 32 34 129
2019 Financial management 2 18 34 33 13 0 0 46 20 107
2019 Procurement 6 32 35 12 14 0 0 27 38 15
2019 Information management 9 11 36 31 12 0 0 44 20 59
2019 Information technology 5 18 35 27 15 0 0 42 23 77
2019 Internal audit 8 0 30 42 20 0 0 62 8 11
2019 Policy 8 23 38 27 4 0 0 31 31 88
2019 Project management 6 15 46 23 10 0 0 33 21 20
2019 Other services to the public 7 14 33 35 11 0 0 46 21 13
2019 None of the above 19 14 41 18 6 0 1 24 34 84
2018 Client contact centre 11 9 51 18 11 0 0 29 20 23
2018 Federal regulators 6 50 43 0 0 0 0 0 57 16
2018 Communications or public affairs 15 19 41 20 6 0 0 26 33 48
2018 Access to information and privacy 22 30 8 25 16 0 0 40 52 13
2018 Security 8 23 23 38 8 0 0 46 31 26
2018 Library services 0 11 41 49 0 0 0 49 11 19
2018 Legal services 11 29 40 16 5 0 0 20 40 1596
2018 Administration and operations 4 18 42 25 10 0 0 36 23 197
2018 Human resources 13 22 38 14 13 0 1 27 35 112
2018 Financial management 6 14 38 29 12 0 1 41 20 113
2018 Information management 4 27 27 34 8 0 0 42 31 60
2018 Information technology 3 19 45 29 5 0 0 33 22 68
2018 Evaluation 0 7 63 17 13 0 0 30 7 11
2018 Data sciences 15 29 40 15 0 0 0 15 45 13
2018 Policy 13 22 37 18 9 0 0 27 35 67
2018 Project management 0 16 38 29 17 0 0 46 16 20
2018 None of the above 11 23 49 12 6 0 0 18 33 76
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Client contact centre 13 73 10 4 35
2022 Federal regulators 19 60 15 6 15
2022 Communications or public affairs 18 67 16 0 50
2022 Access to information and privacy 32 61 7 0 10
2022 Security 25 52 22 0 25
2022 Library services 5 84 11 0 15
2022 Legal services 23 54 22 1 1915
2022 Administration and operations 19 66 14 1 245
2022 Human resources 26 62 11 0 140
2022 Financial management 17 75 8 0 95
2022 Procurement 10 67 23 0 15
2022 Real property 24 65 11 0 10
2022 Information management 23 53 24 0 55
2022 Information technology 25 59 13 2 85
2022 Data sciences 21 72 7 0 15
2022 Policy 28 58 13 2 100
2022 Project management 40 54 3 2 40
2022 Other services to the public 32 38 29 0 15
2022 None of the above 25 55 16 3 95
2020 Client contact centre 32 58 11 0 18
2020 Federal regulators 11 45 44 0 18
2020 Communications or public affairs 44 42 14 0 58
2020 Access to information and privacy 26 32 29 13 16
2020 Security 50 33 18 0 24
2020 Library services 22 45 33 0 24
2020 Legal services 41 37 22 0 1820
2020 Administration and operations 32 52 15 0 240
2020 Human resources 36 49 15 0 137
2020 Financial management 32 61 6 1 114
2020 Procurement 27 42 30 0 14
2020 Real property 70 30 0 0 14
2020 Information management 33 49 16 2 56
2020 Information technology 35 45 19 1 107
2020 Data sciences 51 42 7 0 14
2020 Policy 33 48 18 1 113
2020 Project management 37 51 13 0 24
2020 Other services to the public 39 15 39 6 16
2020 None of the above 44 40 16 0 86

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Legal services 38 62 440
2022 Administration and operations 40 60 45
2022 Human resources 40 60 40
2022 Financial management 12 88 20
2022 Information management 34 66 10
2022 Information technology 48 52 20
2022 Policy 22 78 30
2022 Project management 52 48 20
2022 None of the above 31 69 25
2020 Communications or public affairs 26 74 26
2020 Security 17 83 12
2020 Legal services 32 68 739
2020 Administration and operations 34 66 78
2020 Human resources 43 57 51
2020 Financial management 21 79 37
2020 Real property 10 90 10
2020 Information management 48 52 19
2020 Information technology 29 71 38
2020 Policy 27 73 39
2020 None of the above 27 73 38

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 12 13 6 0 0 18 77 7 35
2022 Federal regulators 38 5 10 0 6 0 41 73 10 15
2022 Communications or public affairs 42 23 9 9 7 0 11 73 17 50
2022 Access to information and privacy 40 32 0 0 7 7 14 91 9 10
2022 Security 48 13 12 3 12 0 12 69 17 25
2022 Library services 46 6 16 0 5 0 28 71 6 15
2022 Legal services 42 14 9 5 5 3 23 76 12 1915
2022 Administration and operations 38 16 8 11 6 4 18 69 21 245
2022 Human resources 43 21 10 8 1 1 16 78 11 140
2022 Financial management 42 21 13 6 5 2 10 72 12 95
2022 Procurement 39 10 26 0 15 0 9 54 17 15
2022 Real property 42 7 18 9 8 0 15 58 20 10
2022 Information management 31 20 12 5 9 11 12 66 19 55
2022 Information technology 41 14 26 3 6 2 8 61 11 85
2022 Data sciences 47 19 16 6 0 0 12 75 7 15
2022 Policy 39 18 14 3 6 4 17 71 11 100
2022 Project management 46 23 9 4 11 0 6 74 16 40
2022 Other services to the public 7 17 27 0 21 0 28 33 30 15
2022 None of the above 34 16 4 6 6 5 30 77 18 95
2020 Client contact centre 47 16 22 4 11 0 0 63 15 18
2020 Federal regulators 27 22 17 6 11 6 11 59 20 18
2020 Communications or public affairs 36 31 12 5 9 2 5 72 15 59
2020 Access to information and privacy 32 19 6 13 6 6 17 66 25 16
2020 Security 46 8 12 13 21 0 0 55 34 24
2020 Library services 45 16 18 0 4 0 16 74 5 24
2020 Legal services 42 18 12 7 5 2 13 71 15 1820
2020 Administration and operations 33 20 15 11 10 1 10 59 24 241
2020 Human resources 29 30 12 12 6 1 11 66 20 135
2020 Financial management 37 23 10 15 11 0 5 63 27 114
2020 Procurement 34 14 20 0 8 15 8 62 11 14
2020 Real property 43 14 14 0 14 0 14 67 16 14
2020 Information management 43 18 11 9 5 0 14 70 17 56
2020 Information technology 37 20 20 9 7 2 6 62 17 106
2020 Data sciences 27 14 22 14 14 0 7 45 31 14
2020 Policy 38 17 15 11 5 2 12 64 19 113
2020 Project management 42 26 12 4 8 0 8 74 13 24
2020 Other services to the public 35 20 12 6 11 0 15 65 20 16
2020 None of the above 32 12 18 11 5 0 22 56 21 85
2019 Client contact centre 45 5 12 6 23 0 8 55 32 20
2019 Federal regulators 37 31 6 6 20 0 0 68 26 16
2019 Communications or public affairs 30 19 13 11 8 2 16 60 24 58
2019 Access to information and privacy 25 23 26 5 5 7 9 58 11 19
2019 Security 25 18 17 10 24 0 7 46 36 28
2019 Library services 47 4 10 14 13 0 13 59 30 22
2019 Legal services 39 18 13 9 10 1 10 64 21 1522
2019 Administration and operations 36 18 14 11 14 1 6 58 27 233
2019 Human resources 30 16 21 12 15 0 6 49 29 130
2019 Financial management 26 17 22 9 18 0 9 47 29 107
2019 Procurement 30 22 30 7 12 0 0 51 19 15
2019 Information management 26 22 15 16 14 2 5 52 32 60
2019 Information technology 27 23 16 11 14 2 6 55 28 76
2019 Internal audit 35 20 20 10 16 0 0 55 26 11
2019 Policy 32 19 18 14 12 0 6 54 27 88
2019 Project management 27 20 20 19 0 5 9 55 22 21
2019 Other services to the public 33 19 21 0 13 0 14 61 16 13
2019 None of the above 37 14 9 11 17 3 9 58 32 86
2018 Client contact centre 43 11 13 13 19 0 0 55 33 24
2018 Federal regulators 38 12 13 6 18 0 13 58 27 16
2018 Communications or public affairs 43 22 6 12 13 2 2 68 26 48
2018 Access to information and privacy 47 0 15 22 9 0 7 51 33 13
2018 Security 36 14 15 27 0 4 4 55 29 26
2018 Library services 24 52 0 0 9 0 14 89 11 20
2018 Legal services 37 16 15 9 11 2 11 60 22 1620
2018 Administration and operations 30 16 17 11 17 1 8 51 31 199
2018 Human resources 37 14 19 15 8 0 6 55 24 112
2018 Financial management 28 14 18 13 20 1 5 46 35 114
2018 Information management 30 23 11 12 12 2 9 60 27 60
2018 Information technology 35 13 19 10 12 1 10 54 25 70
2018 Evaluation 30 8 39 14 0 0 8 42 16 11
2018 Data sciences 23 8 35 8 17 0 8 35 27 12
2018 Policy 23 15 21 11 16 0 14 44 32 69
2018 Project management 60 11 14 6 5 0 5 74 11 20
2018 None of the above 36 13 19 9 11 0 12 56 23 75

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Legal services 8 18 11 19 37 0 6 28 60 445
2022 Administration and operations 13 20 9 25 24 3 7 36 54 45
2022 Human resources 13 32 15 7 20 8 5 52 31 40
2022 Financial management 16 17 43 5 19 0 0 33 24 20
2022 Information management 18 15 25 22 13 0 7 35 38 10
2022 Information technology 4 36 12 22 26 0 0 40 48 20
2022 Policy 10 18 10 14 37 0 10 32 56 25
2022 Project management 11 31 26 5 28 0 0 42 32 20
2022 None of the above 20 15 16 22 22 0 4 37 46 25
2020 Communications or public affairs 18 16 31 16 12 0 8 36 30 26
2020 Security 0 14 0 25 61 0 0 14 86 12
2020 Legal services 6 14 13 22 40 1 4 21 65 739
2020 Administration and operations 8 22 20 21 27 0 3 31 49 77
2020 Human resources 18 20 12 28 15 0 7 41 46 50
2020 Financial management 18 8 26 16 16 5 11 31 38 37
2020 Real property 10 22 30 28 0 10 0 35 31 10
2020 Information management 5 26 9 22 26 0 11 35 54 19
2020 Information technology 7 16 21 19 29 3 5 25 52 38
2020 Policy 0 26 19 10 37 3 5 29 51 38
2020 None of the above 10 21 5 24 40 0 0 31 64 38

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Legal services 4 15 9 21 46 1 3 20 70 445
2022 Administration and operations 7 14 5 19 50 2 2 22 72 45
2022 Human resources 4 24 16 17 29 0 9 31 51 40
2022 Financial management 0 11 11 28 50 0 0 11 78 20
2022 Information management 0 34 23 16 27 0 0 34 43 10
2022 Information technology 4 26 8 25 36 0 0 30 61 20
2022 Policy 15 11 14 23 31 0 7 27 58 30
2022 Project management 11 19 23 0 42 0 5 31 45 20
2022 None of the above 12 16 4 23 33 0 12 32 64 25
2020 Communications or public affairs 14 8 23 27 20 4 3 24 51 26
2020 Security 0 14 0 17 69 0 0 14 86 12
2020 Legal services 2 10 12 21 53 0 2 12 76 737
2020 Administration and operations 2 20 14 24 38 0 2 23 63 78
2020 Human resources 6 14 7 42 24 2 4 22 70 51
2020 Financial management 0 5 22 27 38 3 5 6 70 37
2020 Real property 0 22 10 50 8 10 0 25 64 10
2020 Information management 15 6 13 15 51 0 0 21 66 19
2020 Information technology 2 23 16 16 39 0 3 26 57 38
2020 Policy 5 24 8 15 46 0 2 29 63 39
2020 None of the above 7 7 5 16 56 3 5 16 78 38
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