2022 Public Service Employee Survey Results by Theme for Department of Justice by Question 102. Are you currently a shift worker?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 32 9 4 4 0 1 83 8 85
2022 Non-shift worker 39 41 10 7 3 0 0 81 9 2945
2020 Shift worker 44 46 4 6 0 0 0 90 6 70
2020 Non-shift worker 40 41 10 7 2 0 0 81 9 2875
2019 Shift worker 35 44 15 3 3 0 0 79 6 65
2019 Non-shift worker 36 43 10 6 4 0 0 80 10 2509
2018 Shift worker 33 49 15 2 0 0 0 82 2 41
2018 Non-shift worker 33 45 10 7 3 0 0 79 11 2509

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 27 11 4 3 0 0 81 7 85
2022 Non-shift worker 38 37 11 9 5 0 0 76 13 2945
2020 Shift worker 39 42 9 9 1 0 0 81 10 68
2020 Non-shift worker 37 37 12 9 5 0 0 75 13 2861
2019 Shift worker 30 43 14 7 6 0 0 73 13 64
2019 Non-shift worker 31 37 12 11 8 0 0 68 20 2502
2018 Shift worker 35 36 16 7 7 0 0 70 14 43
2018 Non-shift worker 28 38 12 12 9 0 0 66 21 2528

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 28 9 0 1 0 0 90 1 85
2022 Non-shift worker 53 34 9 3 1 0 0 87 4 2940
2020 Shift worker 54 36 6 4 0 0 0 90 4 68
2020 Non-shift worker 55 34 8 2 1 0 0 89 3 2854
2019 Shift worker 46 38 12 2 3 0 0 84 4 64
2019 Non-shift worker 51 36 9 3 2 0 0 87 4 2494
2018 Shift worker 51 39 7 2 0 0 0 91 2 42
2018 Non-shift worker 49 38 8 3 2 0 0 87 5 2508

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 28 8 5 0 0 1 86 5 85
2022 Non-shift worker 44 39 10 5 2 0 0 83 8 2945
2020 Shift worker 57 31 7 6 0 0 0 87 6 70
2020 Non-shift worker 45 39 8 5 2 0 0 85 7 2871
2019 Shift worker 47 45 3 3 3 0 0 92 6 65
2019 Non-shift worker 42 41 9 6 2 0 0 83 8 2512
2018 Shift worker 41 43 7 7 2 0 0 84 9 43
2018 Non-shift worker 38 41 12 6 3 0 0 79 9 2527

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 68 19 5 5 2 2 0 88 7 85
2022 Non-shift worker 41 35 11 8 4 0 0 77 12 2945
2020 Shift worker 55 31 12 2 0 0 0 86 2 70
2020 Non-shift worker 42 33 14 7 4 0 0 76 10 2863
2019 Shift worker 48 29 11 3 6 3 0 79 9 65
2019 Non-shift worker 35 33 17 9 5 0 0 69 15 2513
2018 Shift worker 51 19 18 7 5 0 0 70 12 42
2018 Non-shift worker 31 34 18 10 7 0 0 65 17 2527

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 26 6 1 3 1 0 90 4 85
2022 Non-shift worker 39 37 11 8 4 0 0 77 13 2945
2020 Shift worker 56 30 9 5 0 0 0 86 5 68
2020 Non-shift worker 41 36 12 7 3 0 0 77 11 2855
2019 Shift worker 40 34 18 4 3 0 0 74 7 63
2019 Non-shift worker 34 36 15 10 5 0 0 70 15 2496
2018 Shift worker 53 23 7 17 0 0 0 76 17 41
2018 Non-shift worker 30 36 16 11 6 0 0 66 17 2519

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 21 7 4 7 7 3 80 13 85
2022 Non-shift worker 37 26 15 10 6 5 1 67 16 2945
2020 Shift worker 41 29 13 11 3 3 0 72 14 70
2020 Non-shift worker 39 26 16 9 5 4 1 68 15 2873
2019 Shift worker 39 21 23 6 8 3 0 62 14 64
2019 Non-shift worker 33 25 18 12 8 3 1 60 21 2514
2018 Shift worker 40 22 14 15 7 0 2 63 22 42
2018 Non-shift worker 29 26 19 13 8 3 1 58 22 2530
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 20 10 5 4 6 7 77 11 85
2022 Non-shift worker 48 27 13 4 2 2 5 80 6 2940
2020 Shift worker 39 32 14 6 4 3 3 74 11 70
2020 Non-shift worker 49 26 12 4 2 2 4 80 6 2870
2019 Shift worker 40 26 10 7 4 5 7 76 13 66
2019 Non-shift worker 44 27 16 5 3 1 5 75 8 2517

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 20 5 4 3 1 2 87 8 85
2022 Non-shift worker 49 31 9 6 3 1 1 81 9 2940
2020 Shift worker 52 27 14 0 6 1 0 80 6 70
2020 Non-shift worker 49 30 10 6 4 1 1 80 10 2873
2019 Shift worker 38 39 9 7 4 1 1 79 12 66
2019 Non-shift worker 42 33 11 7 5 1 1 76 13 2502
2018 Shift worker 56 21 16 2 5 0 0 77 7 43
2018 Non-shift worker 39 33 11 9 6 1 1 74 15 2518

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 25 4 4 3 0 0 89 7 85
2022 Non-shift worker 56 26 10 5 3 0 0 82 8 2940
2020 Shift worker 58 26 5 6 3 0 1 86 9 70
2020 Non-shift worker 57 25 8 6 4 0 0 83 9 2875
2019 Shift worker 44 38 10 3 4 0 0 83 7 66
2019 Non-shift worker 48 30 10 7 4 1 0 79 11 2514
2018 Shift worker 57 17 12 7 7 0 0 74 14 43
2018 Non-shift worker 45 29 11 9 6 0 0 74 15 2528

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 18 8 3 2 5 0 87 5 85
2022 Non-shift worker 43 28 12 5 3 9 0 78 9 2945
2020 Shift worker 48 27 11 1 3 10 0 83 5 70
2020 Non-shift worker 44 29 11 5 2 8 0 80 8 2878
2019 Shift worker 34 32 13 7 6 8 1 72 14 66
2019 Non-shift worker 33 32 14 8 5 8 0 70 14 2513
2018 Shift worker 43 33 12 7 2 0 2 78 9 43
2018 Non-shift worker 30 30 16 8 6 9 0 66 15 2539

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 67 18 4 4 5 1 1 86 9 85
2022 Non-shift worker 36 33 14 9 6 3 0 70 16 2945
2020 Shift worker 52 23 15 6 3 2 0 76 9 70
2020 Non-shift worker 38 33 13 9 4 2 0 73 14 2872
2019 Shift worker 31 27 22 6 9 4 1 61 16 65
2019 Non-shift worker 28 32 17 13 8 2 0 62 21 2510
2018 Shift worker 43 29 14 7 7 0 0 72 14 43
2018 Non-shift worker 24 32 18 13 10 3 0 58 24 2533

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 23 6 5 4 10 0 83 10 85
2022 Non-shift worker 25 33 17 13 7 6 0 61 21 2940
2020 Shift worker 45 32 14 4 3 2 0 78 7 70
2020 Non-shift worker 27 34 18 11 5 6 0 65 16 2870
2019 Shift worker 26 21 20 4 12 16 1 56 20 66
2019 Non-shift worker 19 32 20 15 8 6 0 54 25 2502
2018 Shift worker 38 26 11 14 7 4 0 67 22 43
2018 Non-shift worker 15 30 21 17 10 7 0 48 29 2528

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 24 7 7 3 1 0 83 10 85
2022 Non-shift worker 26 35 14 14 7 3 0 64 22 2940
2020 Shift worker 45 30 12 7 4 2 0 76 11 70
2020 Non-shift worker 28 38 14 12 5 2 0 68 18 2878
2019 Shift worker 22 29 22 6 15 7 0 54 22 66
2019 Non-shift worker 18 33 19 18 10 3 0 52 29 2516
2018 Shift worker 35 29 21 4 7 4 0 67 12 43
2018 Non-shift worker 14 32 19 20 12 3 0 47 32 2534
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 29 11 1 8 0 0 80 9 85
2022 Non-shift worker 35 37 12 10 6 0 0 71 17 2945
2020 Shift worker 44 36 9 10 1 0 0 80 11 68
2020 Non-shift worker 33 39 11 11 5 0 0 72 16 2870
2019 Shift worker 30 45 10 4 11 0 0 75 15 65
2019 Non-shift worker 26 38 13 13 9 0 0 65 22 2507
2018 Shift worker 35 32 11 12 9 0 0 67 22 42
2018 Non-shift worker 25 34 14 16 11 0 0 60 26 2532

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 31 6 3 2 0 0 89 5 85
2022 Non-shift worker 38 46 7 6 2 0 0 84 9 2940
2020 Shift worker 35 56 3 6 0 0 0 91 6 67
2020 Non-shift worker 36 43 11 8 2 0 0 79 10 2865
2019 Shift worker 30 42 20 6 3 0 0 72 8 65
2019 Non-shift worker 30 44 12 10 3 0 0 74 14 2495
2018 Shift worker 33 58 9 0 0 0 0 91 0 42
2018 Non-shift worker 30 43 14 10 4 0 0 73 13 2533

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 63 20 5 4 7 1 0 84 11 85
2022 Non-shift worker 42 35 10 8 4 1 0 78 12 2945
2020 Shift worker 44 32 14 4 4 0 2 77 9 69
2020 Non-shift worker 44 32 11 8 4 0 0 77 12 2872
2019 Shift worker 38 39 12 4 6 1 0 78 10 66
2019 Non-shift worker 38 33 12 9 6 1 1 73 15 2518
2018 Shift worker 50 18 19 9 2 2 0 69 12 43
2018 Non-shift worker 34 36 13 11 6 1 0 70 17 2528

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 37 7 3 1 0 0 88 4 85
2022 Non-shift worker 39 42 7 8 3 0 0 82 11 2940
2020 Shift worker 51 36 6 7 0 0 0 87 7 68
2020 Non-shift worker 40 41 9 8 2 0 0 81 10 2856
2019 Shift worker 36 42 14 4 4 0 0 78 8 65
2019 Non-shift worker 31 44 10 11 3 0 0 76 14 2496
2018 Shift worker 36 51 5 7 0 0 0 88 7 42
2018 Non-shift worker 28 48 9 11 4 0 0 76 16 2536

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 66 18 6 3 4 3 0 86 8 85
2022 Non-shift worker 52 25 10 6 3 2 1 80 9 2940
2020 Shift worker 53 19 17 6 4 2 0 72 10 69
2020 Non-shift worker 51 25 11 5 5 2 1 78 10 2869

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 30 12 2 3 4 0 83 5 85
2022 Non-shift worker 25 36 15 12 9 3 0 64 21 2945
2020 Shift worker 30 38 17 4 4 6 0 73 8 70
2020 Non-shift worker 25 36 16 13 8 2 0 62 21 2870
2019 Shift worker 27 40 15 9 4 5 0 70 14 65
2019 Non-shift worker 19 32 17 15 14 2 0 53 30 2509
2018 Shift worker 28 36 29 2 2 0 2 66 4 43
2018 Non-shift worker 18 31 17 18 14 2 0 50 33 2521

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 15 9 1 8 4 5 80 10 85
2022 Non-shift worker 40 25 16 7 6 2 5 69 14 2945
2020 Shift worker 57 19 11 6 1 0 5 80 8 70
2020 Non-shift worker 45 23 16 7 5 1 4 71 13 2881
2019 Shift worker 49 22 17 1 2 2 7 79 3 66
2019 Non-shift worker 47 25 14 6 4 1 4 75 10 2516

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 16 11 5 1 5 3 81 6 85
2022 Non-shift worker 56 21 10 4 3 2 4 82 7 2940
2020 Shift worker 60 16 15 4 3 0 2 78 7 70
2020 Non-shift worker 57 23 11 4 2 1 3 82 6 2868
2019 Shift worker 57 16 11 9 4 1 2 75 14 65
2019 Non-shift worker 52 24 11 4 3 1 3 80 8 2509

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 82 5 1 2 3 2 5 94 5 85
2022 Non-shift worker 73 8 4 1 2 5 7 91 4 2940
2020 Shift worker 79 7 7 1 0 0 6 91 1 69
2020 Non-shift worker 75 8 4 2 3 5 4 91 5 2872
2019 Shift worker 71 6 8 5 5 3 3 82 10 65
2019 Non-shift worker 75 8 4 2 3 5 4 90 5 2501

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 73 7 2 0 2 1 14 95 3 85
2022 Non-shift worker 72 8 4 1 2 3 11 92 3 2940
2020 Shift worker 65 17 9 3 0 1 4 88 3 69
2020 Non-shift worker 74 10 4 2 1 2 8 92 3 2874
2019 Shift worker 73 6 6 2 4 0 9 87 6 65
2019 Non-shift worker 79 6 2 1 1 2 8 95 3 2504

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 28 35 13 10 4 3 7 70 16 85
2022 Non-shift worker 21 32 11 16 16 2 1 55 33 2945
2020 Shift worker 21 28 17 16 10 9 0 53 28 70
2020 Non-shift worker 20 28 14 17 16 2 2 51 35 2881
2019 Shift worker 21 32 13 11 16 3 4 57 29 66
2019 Non-shift worker 17 26 14 18 22 2 1 45 41 2518
2018 Shift worker 26 19 19 15 20 0 0 45 36 43
2018 Non-shift worker 14 24 14 20 24 2 1 40 45 2529

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 32 17 5 3 0 5 74 8 85
2022 Non-shift worker 30 40 13 11 6 0 0 70 17 2940
2020 Shift worker 34 44 9 10 3 0 0 79 13 68
2020 Non-shift worker 31 39 14 11 4 0 0 70 16 2854
2019 Shift worker 21 33 25 12 6 3 0 55 18 63
2019 Non-shift worker 26 37 15 14 7 0 0 63 21 2495
2018 Shift worker 23 43 22 5 7 0 0 66 11 43
2018 Non-shift worker 24 38 15 15 8 0 0 62 23 2519

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 29 13 5 5 1 0 77 10 85
2022 Non-shift worker 36 38 14 8 4 0 0 74 12 2945
2020 Shift worker 37 45 10 6 0 0 2 84 6 69
2020 Non-shift worker 37 37 14 8 3 0 0 74 12 2866
2019 Shift worker 29 34 25 4 8 0 0 63 12 65
2019 Non-shift worker 31 35 16 11 6 0 0 67 17 2505
2018 Shift worker 26 36 20 9 7 0 2 63 16 43
2018 Non-shift worker 30 37 15 11 7 0 0 68 18 2514

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 25 8 5 2 0 0 85 7 85
2022 Non-shift worker 37 39 11 9 4 0 0 76 13 2945
2020 Shift worker 42 45 6 6 0 0 1 88 6 70
2020 Non-shift worker 34 43 10 9 4 0 0 77 12 2868
2019 Shift worker 35 42 13 8 3 0 0 77 10 62
2019 Non-shift worker 30 41 14 10 5 0 0 71 15 2477
2018 Shift worker 33 35 25 5 2 0 0 68 7 42
2018 Non-shift worker 27 38 14 13 8 0 0 65 21 2522

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 36 37 14 5 1 5 1 79 7 85
2022 Non-shift worker 23 40 19 9 4 5 0 66 14 2940
2020 Shift worker 23 51 17 2 1 3 2 78 4 70
2020 Non-shift worker 21 44 19 9 3 4 0 68 12 2874
2019 Shift worker 22 29 26 9 6 8 0 56 16 66
2019 Non-shift worker 16 40 22 12 4 5 0 59 17 2511
2018 Shift worker 23 34 29 7 7 0 0 58 14 43
2018 Non-shift worker 16 34 25 13 7 4 0 53 21 2529

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 23 6 4 4 1 3 85 9 85
2022 Non-shift worker 37 35 9 11 7 0 0 72 18 2945
2020 Shift worker 53 34 10 2 0 0 2 89 2 67
2020 Non-shift worker 36 35 11 12 6 0 0 71 18 2867
2019 Shift worker 38 24 20 10 7 1 0 63 17 65
2019 Non-shift worker 37 35 10 11 7 0 0 72 18 2509
2018 Shift worker 49 39 7 0 5 0 0 88 5 42
2018 Non-shift worker 37 37 10 11 6 0 0 74 16 2529

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 29 10 5 4 0 0 82 9 85
2022 Non-shift worker 25 31 21 12 11 0 0 56 22 2945
2020 Shift worker 51 33 10 1 3 0 1 86 4 69
2020 Non-shift worker 22 32 21 14 10 0 0 55 25 2857
2019 Shift worker 46 35 10 1 6 0 1 82 7 65
2019 Non-shift worker 26 32 21 12 9 0 0 58 20 2499
2018 Shift worker 45 35 9 9 2 0 0 80 11 43
2018 Non-shift worker 25 32 21 13 9 0 0 57 21 2535

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 25 5 1 2 5 3 91 3 85
2022 Non-shift worker 61 24 6 3 2 3 1 88 5 2945

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Shift worker 40 36 24 85
2022 Non-shift worker 31 37 32 2945
2020 Shift worker 19 41 40 70
2020 Non-shift worker 19 44 37 2880
2019 Shift worker 33 37 29 66
2019 Non-shift worker 22 39 39 2526
2018 Shift worker 19 33 48 43
2018 Non-shift worker 23 39 38 2532

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Shift worker 0 47 23 14 16 0 35
2022 Non-shift worker 16 40 22 8 5 9 890
2020 Shift worker 8 33 22 0 21 16 14
2020 Non-shift worker 20 35 29 6 4 6 563
2019 Shift worker 0 9 35 0 49 7 20
2019 Non-shift worker 16 33 31 8 4 7 560
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 26 5 1 2 0 0 91 3 85
2022 Non-shift worker 50 39 7 3 1 0 0 89 5 2940
2020 Shift worker 50 40 8 0 1 0 0 90 1 69
2020 Non-shift worker 48 39 8 4 1 0 0 87 5 2856
2019 Shift worker 40 35 18 2 3 2 0 76 5 65
2019 Non-shift worker 39 42 11 5 2 0 0 81 7 2501
2018 Shift worker 31 56 2 7 5 0 0 86 11 43
2018 Non-shift worker 40 42 10 6 2 0 0 82 8 2532

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 32 11 3 1 1 0 85 4 85
2022 Non-shift worker 27 45 16 8 2 1 0 73 11 2940
2020 Shift worker 39 44 12 3 1 1 0 84 4 70
2020 Non-shift worker 29 45 17 7 1 1 0 75 8 2875
2019 Shift worker 32 36 18 7 7 0 0 68 13 66
2019 Non-shift worker 24 43 19 9 3 2 0 69 12 2516
2018 Shift worker 30 41 21 6 2 0 0 71 8 42
2018 Non-shift worker 21 43 20 11 3 1 0 65 15 2524

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 17 27 28 16 2 5 47 24 85
2022 Non-shift worker 7 21 36 22 11 1 2 34 29 2940
2020 Shift worker 4 17 47 17 13 0 2 30 22 70
2020 Non-shift worker 6 21 39 22 10 1 1 32 28 2867
2019 Shift worker 6 23 32 20 15 1 2 37 30 65
2019 Non-shift worker 7 23 39 21 8 1 1 29 31 2518
2018 Shift worker 14 19 25 26 13 3 0 40 34 43
2018 Non-shift worker 7 22 41 20 8 1 1 29 30 2532

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 7 12 27 23 14 7 9 45 23 85
2022 Non-shift worker 11 22 34 19 10 1 3 30 34 2940
2020 Shift worker 4 13 38 24 15 5 1 42 18 70
2020 Non-shift worker 9 21 34 23 9 2 2 33 31 2863
2019 Shift worker 17 22 29 16 10 1 5 28 41 65
2019 Non-shift worker 14 23 32 19 8 2 2 28 39 2508
2018 Shift worker 14 20 23 21 15 0 8 38 36 43
2018 Non-shift worker 14 24 34 16 9 2 2 26 39 2526

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 3 11 20 31 26 4 4 63 16 85
2022 Non-shift worker 10 21 35 21 11 0 2 33 31 2935
2020 Shift worker 0 8 27 33 30 0 2 64 8 70
2020 Non-shift worker 10 21 37 23 8 0 1 32 31 2862
2019 Shift worker 6 4 40 30 19 0 2 50 10 65
2019 Non-shift worker 9 21 38 22 8 1 1 31 30 2501
2018 Shift worker 10 9 20 28 29 0 4 60 19 42
2018 Non-shift worker 9 20 39 21 9 0 1 30 30 2512

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 4 11 12 21 34 6 10 67 19 85
2022 Non-shift worker 12 22 28 19 14 2 3 35 36 2935
2020 Shift worker 3 14 25 30 25 1 2 56 18 70
2020 Non-shift worker 12 24 30 21 10 2 1 32 37 2867
2019 Shift worker 9 14 19 23 27 5 3 54 25 65
2019 Non-shift worker 15 23 30 19 10 1 2 29 39 2509
2018 Shift worker 14 18 18 14 27 3 5 45 35 43
2018 Non-shift worker 19 27 28 16 8 1 1 25 47 2529

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 8 9 20 14 26 15 8 52 22 85
2022 Non-shift worker 9 17 29 22 15 4 5 41 28 2940
2020 Shift worker 3 17 15 33 21 8 3 60 22 70
2020 Non-shift worker 5 13 29 30 18 3 2 51 19 2860
2019 Shift worker 9 18 19 17 27 7 4 48 30 65
2019 Non-shift worker 10 19 30 24 12 3 2 37 31 2507
2018 Shift worker 12 10 20 24 22 9 2 52 25 42
2018 Non-shift worker 13 20 31 20 11 3 2 33 35 2517

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 8 5 22 16 27 11 10 54 18 85
2022 Non-shift worker 10 21 34 18 11 3 2 31 33 2940
2020 Shift worker 0 14 25 30 24 4 2 58 15 69
2020 Non-shift worker 8 21 36 21 10 2 1 32 31 2864
2019 Shift worker 13 14 35 12 21 3 3 35 28 65
2019 Non-shift worker 13 23 34 18 8 2 2 28 37 2502
2018 Shift worker 5 28 22 18 21 4 2 42 34 43
2018 Non-shift worker 15 24 34 16 7 3 2 24 40 2533

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 4 9 24 23 28 5 6 58 15 85
2022 Non-shift worker 4 13 37 28 15 0 2 44 18 2945
2020 Shift worker 3 16 37 28 14 3 0 43 20 70
2020 Non-shift worker 7 23 42 20 7 0 0 27 30 2867
2019 Shift worker 10 13 41 16 14 0 6 32 25 65
2019 Non-shift worker 11 22 38 19 9 1 1 28 34 2509

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 31 13 8 3 6 0 75 11 85
2022 Non-shift worker 16 36 20 17 8 3 0 54 26 2945
2020 Shift worker 32 43 14 7 1 2 0 77 9 70
2020 Non-shift worker 19 39 20 15 4 4 0 60 19 2859
2019 Shift worker 19 29 23 15 8 4 2 50 25 65
2019 Non-shift worker 12 33 25 19 7 4 0 47 28 2505

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 28 8 2 4 0 0 86 6 85
2022 Non-shift worker 46 31 8 7 5 2 0 80 12 2940
2020 Shift worker 57 29 4 4 4 1 0 87 9 69
2020 Non-shift worker 43 32 9 9 5 2 0 77 14 2871
2019 Shift worker 42 33 9 7 9 0 0 75 16 65
2019 Non-shift worker 38 32 11 10 7 1 0 71 18 2511
2018 Shift worker 47 22 16 12 0 2 0 71 12 43
2018 Non-shift worker 33 33 11 13 9 1 0 67 22 2519

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 78 15 5 0 2 0 0 93 2 85
2022 Non-shift worker 57 32 5 4 2 0 0 90 5 2940
2020 Shift worker 63 27 4 3 1 1 0 91 4 70
2020 Non-shift worker 53 35 6 5 1 0 0 88 6 2862
2019 Shift worker 49 28 8 12 3 0 0 78 14 65
2019 Non-shift worker 44 37 8 8 3 0 0 81 11 2511
2018 Shift worker 47 37 7 4 4 0 0 84 9 43
2018 Non-shift worker 41 39 9 8 3 0 0 80 11 2520

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 20 7 4 2 0 2 87 6 85
2022 Non-shift worker 50 36 7 3 2 1 0 87 5 2940
2020 Shift worker 41 38 15 1 1 2 2 82 3 69
2020 Non-shift worker 48 37 8 4 2 1 0 86 6 2851
2019 Shift worker 37 42 12 6 4 0 0 79 10 65
2019 Non-shift worker 41 39 11 6 2 1 0 81 8 2514
2018 Shift worker 35 49 12 2 2 0 0 84 5 42
2018 Non-shift worker 38 43 11 6 2 1 0 82 8 2521

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 32 3 2 1 1 0 94 3 85
2022 Non-shift worker 33 40 12 7 5 3 0 75 12 2945
2020 Shift worker 51 29 9 4 1 5 2 85 6 70
2020 Non-shift worker 31 42 14 9 3 2 0 74 12 2861
2019 Shift worker 34 38 14 11 3 0 0 72 14 66
2019 Non-shift worker 27 42 16 9 4 2 0 70 14 2503
2018 Shift worker 47 34 9 10 0 0 0 81 10 42
2018 Non-shift worker 33 41 14 6 4 2 0 76 10 2527

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 26 4 5 1 6 0 90 6 85
2022 Non-shift worker 36 37 12 6 3 7 0 79 9 2940
2020 Shift worker 44 36 11 1 0 5 3 87 1 70
2020 Non-shift worker 37 37 14 5 2 4 0 78 8 2870
2019 Shift worker 44 33 12 4 3 4 0 80 7 65
2019 Non-shift worker 36 38 13 5 3 4 0 78 8 2497
2018 Shift worker 48 38 14 0 0 0 0 86 0 42
2018 Non-shift worker 38 37 14 4 3 4 0 78 8 2525

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 74 19 3 1 2 1 0 94 3 85
2022 Non-shift worker 50 35 6 6 2 0 0 86 8 2945
2020 Shift worker 64 31 4 1 0 0 0 94 1 70
2020 Non-shift worker 51 33 8 5 2 0 0 85 7 2865
2019 Shift worker 55 35 5 2 3 0 0 90 5 65
2019 Non-shift worker 43 37 10 6 3 0 0 81 10 2513
2018 Shift worker 61 20 12 5 2 0 0 81 7 42
2018 Non-shift worker 41 37 11 7 4 0 0 78 10 2527

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 15 8 0 4 11 11 84 5 85
2022 Non-shift worker 40 28 10 6 4 7 5 78 11 2945

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 17 7 1 3 11 10 86 5 85
2022 Non-shift worker 38 28 10 6 4 8 5 76 12 2940

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 22 8 5 2 14 0 82 8 85
2022 Non-shift worker 33 31 19 4 1 11 1 73 6 2940
2020 Shift worker 43 36 14 2 0 5 0 83 2 70
2020 Non-shift worker 36 36 15 5 2 6 0 77 7 2871

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 27 6 0 4 2 4 89 4 85
2022 Non-shift worker 39 31 9 5 5 7 4 79 11 2940
2020 Shift worker 47 33 10 4 1 3 3 84 6 70
2020 Non-shift worker 40 31 11 7 4 5 2 76 12 2868

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 30 16 7 2 2 37 6 81 7 85
2022 Non-shift worker 12 18 21 4 4 38 3 51 12 2940

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 2 10 19 13 34 21 2 16 60 50

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 19 14 4 5 13 7 70 12 85
2022 Non-shift worker 25 29 17 7 5 12 6 65 14 2940
2020 Shift worker 33 29 10 6 4 16 1 75 12 70
2020 Non-shift worker 25 27 19 9 4 11 4 62 16 2869
2019 Shift worker 21 29 17 12 10 6 5 56 25 64
2019 Non-shift worker 24 29 17 11 7 7 4 60 21 2518
2018 Shift worker 16 35 25 5 7 6 6 58 13 43
2018 Non-shift worker 17 31 19 13 9 8 3 54 25 2526

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 27 14 2 3 6 1 80 5 85
2022 Non-shift worker 35 39 12 8 3 3 1 76 11 2940
2020 Shift worker 29 44 12 7 3 4 1 77 11 70
2020 Non-shift worker 36 36 12 9 4 3 1 74 13 2869
2019 Shift worker 20 24 19 19 11 5 2 47 32 65
2019 Non-shift worker 33 37 13 9 5 3 1 72 14 2512
2018 Shift worker 39 31 11 17 2 0 0 70 19 42
2018 Non-shift worker 33 39 12 9 4 2 1 74 14 2527

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 31 6 2 1 1 0 91 3 85
2022 Non-shift worker 36 41 15 5 2 1 0 78 7 2940
2020 Shift worker 42 36 16 4 0 2 0 79 4 70
2020 Non-shift worker 37 38 16 5 2 1 0 76 7 2867
2019 Shift worker 30 31 25 6 5 3 0 63 11 66
2019 Non-shift worker 31 38 19 7 3 2 0 71 10 2499
2018 Shift worker 39 33 21 7 0 0 0 72 7 43
2018 Non-shift worker 29 41 20 6 3 1 0 71 9 2519

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 22 10 4 7 15 4 73 14 85
2022 Non-shift worker 19 21 17 13 12 15 4 48 31 2945
2020 Shift worker 25 27 16 12 4 11 6 62 19 69
2020 Non-shift worker 18 21 18 13 13 14 3 47 31 2870
2019 Shift worker 18 21 25 11 12 11 3 45 26 66
2019 Non-shift worker 15 18 20 16 17 12 3 38 39 2511
2018 Shift worker 29 27 20 9 9 6 0 59 19 43
2018 Non-shift worker 12 19 21 17 17 11 2 36 40 2524

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 38 0 2 1 0 0 97 3 85
2022 Non-shift worker 37 45 3 11 3 0 0 83 14 2945
2020 Shift worker 48 42 4 5 0 0 0 90 5 70
2020 Non-shift worker 29 50 4 15 2 0 0 79 17 2880

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 24 6 7 1 0 1 86 8 85
2022 Non-shift worker 44 36 6 9 4 0 1 80 13 2940
2020 Shift worker 40 52 4 3 1 0 0 92 4 70
2020 Non-shift worker 30 42 9 14 4 0 0 73 18 2873
2019 Shift worker 45 37 9 6 3 0 0 82 10 65
2019 Non-shift worker 42 38 6 9 5 0 0 80 14 2513

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 69 20 6 5 1 0 0 89 6 85
2022 Non-shift worker 47 36 8 6 2 0 0 83 9 2940
2020 Shift worker 51 37 6 4 2 0 1 88 6 68
2020 Non-shift worker 42 37 9 9 2 0 0 79 12 2848
2019 Shift worker 46 27 18 6 3 0 0 73 9 62
2019 Non-shift worker 40 40 9 7 3 0 0 81 10 2489

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 72 20 0 6 2 0 0 92 8 85
2022 Non-shift worker 75 18 3 2 1 1 1 94 3 2945
2020 Shift worker 78 21 0 1 0 0 0 99 1 69
2020 Non-shift worker 75 18 3 2 1 1 0 94 3 2868

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 82 12 1 3 1 0 0 95 4 85
2022 Non-shift worker 85 8 2 2 1 0 2 95 3 2945
2019 Shift worker 77 12 5 3 3 0 0 89 6 66
2019 Non-shift worker 81 10 3 1 2 0 2 93 3 2506

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 21 10 6 1 14 0 80 9 85
2022 Non-shift worker 44 22 12 4 3 12 4 77 9 2945
2020 Shift worker 59 20 10 7 0 3 2 83 7 70
2020 Non-shift worker 47 22 11 4 3 9 3 79 9 2875
2019 Shift worker 43 26 15 6 4 7 0 74 10 66
2019 Non-shift worker 45 22 12 5 3 11 2 77 9 2518

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 85
2022 Non-shift worker 8 92 2945
2019 Shift worker 14 86 66
2019 Non-shift worker 12 88 2521
2018 Shift worker 14 86 43
2018 Non-shift worker 14 86 2528

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 38 62 245

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 51 49 245

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 245

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 245

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 245

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 245

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 245

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 36 64 245

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 34 66 245

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 37 63 245

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 38 62 245

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 27 73 245

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 61 39 245

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 32 68 245

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 245

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 245

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 245

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 44 56 245

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 245

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 245

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 46 54 245

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 16 84 245

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 245

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 245

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 245

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 245

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 245

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 245

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 40 60 245

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 240

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 21 79 240

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 240

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 240

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 240

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 240

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 240

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 240

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 240

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 23 77 240

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 240

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 42 58 240

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 240

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 54 46 240

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 240

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 16 84 240

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 28 8 5 2 6 33 18 73 17 85
2022 Non-shift worker 12 11 13 5 4 46 10 52 20 2940
2020 Shift worker 18 19 11 6 0 41 5 68 11 70
2020 Non-shift worker 13 13 17 6 5 39 7 50 20 2869
2019 Shift worker 14 10 19 3 5 28 21 47 16 66
2019 Non-shift worker 11 15 20 7 6 33 7 43 23 2517
2018 Shift worker 20 29 24 0 7 18 2 61 9 42
2018 Non-shift worker 10 13 23 8 7 32 6 38 24 2525

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 19 9 2 4 10 2 83 7 85
2022 Non-shift worker 29 33 13 5 3 17 1 75 9 2940
2020 Shift worker 38 30 11 4 0 16 0 82 5 70
2020 Non-shift worker 29 30 17 6 4 13 1 69 11 2867
2019 Shift worker 30 19 20 8 3 15 4 61 14 65
2019 Non-shift worker 27 30 20 7 5 11 1 64 13 2518
2018 Shift worker 39 19 26 0 7 9 0 64 8 41
2018 Non-shift worker 23 31 20 8 6 12 1 61 15 2531

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 2940
2019 Shift worker 8 92 65
2019 Non-shift worker 7 93 2519

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 25 75 210

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 74 26 210

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 210

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 210

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 210

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 210

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 210

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76 210

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 210

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 210

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 210

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 26 74 210

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 28 72 210

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 210

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 210

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 210

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 18 82 210

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 210

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 25 75 210

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 210

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86 210

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 27 73 210

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 210

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 210

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86 210

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 210

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 210

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 210

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 210

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 56 44 210

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 200

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 200

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 200

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 200

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 200

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 200

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 200

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 200

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 200

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 24 76 200

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 200

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 42 58 200

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 200

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 66 34 200

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 200

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86 200

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 32 15 3 4 3 32 11 82 12 85
2022 Non-shift worker 13 12 16 4 3 46 7 53 14 2940
2020 Shift worker 21 26 11 4 0 33 6 76 7 70
2020 Non-shift worker 15 13 17 3 3 42 6 55 12 2872
2019 Shift worker 21 13 9 4 4 30 18 67 16 66
2019 Non-shift worker 13 14 22 4 3 38 7 48 13 2516
2018 Shift worker 32 20 20 0 0 25 2 72 0 43
2018 Non-shift worker 12 14 25 4 3 37 5 44 12 2530

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 26 6 4 2 6 0 87 6 85
2022 Non-shift worker 30 33 13 4 3 15 1 76 8 2940
2020 Shift worker 39 29 13 3 0 16 0 81 3 70
2020 Non-shift worker 32 31 16 4 3 13 1 73 8 2868
2019 Shift worker 28 26 14 6 4 16 5 69 13 65
2019 Non-shift worker 30 29 19 4 3 13 2 70 8 2515
2018 Shift worker 42 16 27 0 0 13 2 68 0 43
2018 Non-shift worker 26 31 20 5 3 14 1 67 9 2529

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 11 89 85
2022 Non-shift worker 13 87 2940
2020 Shift worker 16 84 69
2020 Non-shift worker 12 88 2869
2019 Shift worker 15 85 66
2019 Non-shift worker 16 84 2517

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 57 43 10
2022 Non-shift worker 62 38 385
2020 Shift worker 74 26 11
2020 Non-shift worker 50 50 355

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 91 9 10
2022 Non-shift worker 76 24 385
2020 Shift worker 91 9 11
2020 Non-shift worker 81 19 354

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 48 29 6 10 5 1 1 78 15 290
2020 Shift worker 74 17 9 0 0 0 0 91 0 10
2020 Non-shift worker 42 39 6 9 3 0 0 82 12 286

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 30 3 3 2 4 1 91 6 85
2022 Non-shift worker 44 34 8 5 3 3 3 83 8 2940
2020 Shift worker 56 28 9 5 1 0 1 85 6 70
2020 Non-shift worker 44 33 8 6 2 3 3 83 9 2868

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Shift worker 38 36 20 2 3 65
2022 Non-shift worker 46 28 19 4 3 2400

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 88 12 70
2022 Non-shift worker 76 24 2545

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 28 72 70
2022 Non-shift worker 30 70 2545

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 40 60 70
2022 Non-shift worker 56 44 2545

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 30 70 70
2022 Non-shift worker 39 61 2545

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 12 88 70
2022 Non-shift worker 16 84 2545

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 29 71 70
2022 Non-shift worker 37 63 2545

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 70
2022 Non-shift worker 15 85 2545

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 29 71 70
2022 Non-shift worker 19 81 2545

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 27 73 70
2022 Non-shift worker 13 87 2545

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 14 86 70
2022 Non-shift worker 29 71 2545

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 11 89 70
2022 Non-shift worker 16 84 2545

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 4 96 70
2022 Non-shift worker 5 95 2545

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 25 75 70
2022 Non-shift worker 23 77 2545

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 74 10 1 1 3 5 6 94 5 70
2022 Non-shift worker 81 13 2 1 1 0 2 96 2 2545

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 7 11 13 20 40 7 3 66 20 70
2022 Non-shift worker 6 16 15 15 40 3 4 60 24 2545

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 7 18 17 47 5 0 67 14 70
2022 Non-shift worker 7 19 17 16 36 4 1 55 27 2545
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 20 2 5 4 4 1 89 9 85
2022 Non-shift worker 51 32 6 5 4 1 0 84 9 2945
2020 Shift worker 48 29 15 6 1 1 0 78 7 70
2020 Non-shift worker 49 30 8 8 4 1 0 80 12 2866

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 7 4 5 2 48 3 31 76 16 85
2022 Non-shift worker 3 5 12 6 41 6 26 70 12 2940

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 36 8 3 2 7 0 86 6 85
2022 Non-shift worker 28 43 15 8 4 2 0 72 13 2945
2020 Shift worker 48 39 11 0 0 2 0 89 0 70
2020 Non-shift worker 43 41 10 4 1 1 0 85 5 2869
2019 Shift worker 34 30 16 4 4 10 2 72 9 66
2019 Non-shift worker 33 43 12 7 3 1 0 78 10 2507
2018 Shift worker 28 33 26 6 5 3 0 63 11 43
2018 Non-shift worker 34 43 12 6 2 2 0 79 9 2533

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Shift worker 18 31 35 10 7 85
2022 Non-shift worker 8 25 38 22 7 2940

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 27 4 3 3 3 0 89 7 85
2022 Non-shift worker 49 30 10 4 3 4 0 83 7 2945
2020 Shift worker 50 28 15 1 5 1 0 79 6 70
2020 Non-shift worker 46 29 13 4 4 3 1 78 8 2855

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 23 10 6 7 1 1 77 13 85
2022 Non-shift worker 41 29 9 11 8 2 0 71 19 2940
2020 Shift worker 46 25 10 10 6 3 0 73 16 70
2020 Non-shift worker 35 29 11 14 9 2 1 66 23 2868

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 45 7 5 5 4 0 82 10 85
2022 Non-shift worker 25 41 13 13 6 2 0 68 19 2945
2020 Shift worker 46 25 15 6 3 5 0 75 10 70
2020 Non-shift worker 31 35 16 11 5 2 0 67 16 2869
2019 Shift worker 23 37 16 9 6 7 2 66 16 66
2019 Non-shift worker 21 36 17 14 9 1 0 58 24 2516
2018 Shift worker 19 42 16 12 7 5 0 64 20 43
2018 Non-shift worker 21 36 16 16 10 1 0 58 26 2535

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 16 55 11 15 3 1 0 71 18 555

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 21 16 9 10 2 3 64 19 85
2022 Non-shift worker 30 29 18 9 11 0 2 60 21 2925
2020 Shift worker 25 23 30 11 10 0 0 48 22 70
2020 Non-shift worker 25 29 23 12 10 0 1 55 22 2869
2019 Shift worker 22 24 26 12 17 0 0 46 28 66
2019 Non-shift worker 15 27 23 15 19 0 1 43 34 2519
2018 Shift worker 21 19 31 13 12 2 2 42 26 43
2018 Non-shift worker 14 22 26 15 21 0 2 37 37 2535

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 24 32 22 9 13 1 0 56 22 85
2022 Non-shift worker 11 19 27 20 22 0 1 30 42 2935
2020 Shift worker 22 27 31 14 6 0 0 49 20 70
2020 Non-shift worker 9 20 30 22 19 0 0 29 41 2877
2019 Shift worker 26 27 29 10 7 0 0 53 17 66
2019 Non-shift worker 12 23 29 20 16 0 0 35 36 2517
2018 Shift worker 19 25 35 11 9 2 0 44 21 43
2018 Non-shift worker 9 20 30 23 17 0 1 29 40 2533

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 32 30 16 11 9 2 0 64 20 85
2022 Non-shift worker 16 26 26 16 14 0 1 43 31 2930
2020 Shift worker 34 22 31 11 1 0 0 57 12 70
2020 Non-shift worker 15 28 27 16 13 0 1 43 30 2871
2019 Shift worker 39 24 22 7 6 0 1 64 13 65
2019 Non-shift worker 17 28 28 16 10 0 1 46 26 2506
2018 Shift worker 31 29 20 11 5 2 2 63 17 43
2018 Non-shift worker 14 27 30 17 11 0 1 41 29 2527

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 22 17 11 9 3 0 62 20 85
2022 Non-shift worker 16 22 23 17 19 1 1 39 37 2935
2020 Shift worker 26 26 25 18 3 0 2 53 22 70
2020 Non-shift worker 16 23 26 18 15 1 1 40 34 2870
2019 Shift worker 36 19 22 13 9 0 1 56 22 65
2019 Non-shift worker 16 24 26 18 15 1 1 40 33 2499
2018 Shift worker 23 23 30 9 11 4 0 48 21 43
2018 Non-shift worker 12 22 25 21 18 1 1 35 40 2531

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 14 16 5 3 1 1 75 9 85
2022 Non-shift worker 26 24 20 13 14 0 3 51 28 2935
2020 Shift worker 37 31 16 11 3 1 1 70 14 68
2020 Non-shift worker 24 24 22 15 14 0 2 49 29 2865
2019 Shift worker 61 21 8 6 3 0 1 82 9 64
2019 Non-shift worker 30 26 19 11 9 0 4 58 21 2506
2018 Shift worker 41 25 19 9 2 2 2 69 12 43
2018 Non-shift worker 27 23 22 13 10 0 4 53 24 2525

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 14 20 9 9 0 1 62 18 85
2022 Non-shift worker 20 23 24 15 17 0 1 43 33 2940
2020 Shift worker 40 26 21 5 8 0 0 66 14 70
2020 Non-shift worker 17 24 26 17 16 0 0 41 33 2863
2019 Shift worker 27 32 24 8 9 0 0 59 17 66
2019 Non-shift worker 22 27 24 14 13 0 1 49 26 2519
2018 Shift worker 29 26 26 10 7 2 0 57 17 43
2018 Non-shift worker 18 26 25 16 13 0 1 45 29 2536

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 23 13 3 3 5 5 79 7 85
2022 Non-shift worker 28 32 21 9 7 1 1 62 17 2935
2020 Shift worker 36 41 16 5 0 1 0 78 6 70
2020 Non-shift worker 29 35 22 8 4 1 1 65 13 2871
2019 Shift worker 39 26 20 7 3 0 5 69 10 66
2019 Non-shift worker 24 36 23 10 6 1 1 61 15 2511
2018 Shift worker 43 26 18 4 7 0 2 70 11 43
2018 Non-shift worker 21 34 26 12 6 0 1 56 18 2526

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 23 12 3 7 3 0 77 11 85
2022 Non-shift worker 25 34 21 11 8 1 1 59 19 2935
2020 Shift worker 31 37 28 4 0 0 0 68 4 70
2020 Non-shift worker 24 36 23 10 5 1 1 61 15 2866
2019 Shift worker 41 24 20 9 4 0 2 67 13 66
2019 Non-shift worker 21 35 26 11 5 1 1 57 17 2509
2018 Shift worker 33 33 20 9 2 0 2 68 11 43
2018 Non-shift worker 17 35 26 14 6 0 1 53 20 2522

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 54 20 15 5 2 2 2 77 7 85
2022 Non-shift worker 36 34 17 7 5 0 1 71 12 2935
2020 Shift worker 37 29 27 3 3 0 2 67 6 68
2020 Non-shift worker 33 35 19 8 3 0 1 69 12 2868
2019 Shift worker 40 25 20 8 5 0 2 66 14 65
2019 Non-shift worker 29 36 19 9 5 0 1 66 14 2506
2018 Shift worker 31 27 25 11 4 0 2 59 15 43
2018 Non-shift worker 26 35 22 11 6 0 1 61 17 2522

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 22 8 7 4 1 0 81 12 85
2022 Non-shift worker 43 27 15 7 6 1 1 72 13 2935
2020 Shift worker 44 28 18 7 2 1 0 73 9 70
2020 Non-shift worker 41 27 16 8 6 0 1 69 14 2849
2019 Shift worker 39 26 15 6 9 3 2 68 16 66
2019 Non-shift worker 37 28 17 9 8 0 1 65 18 2502

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 13 16 12 3 2 0 68 16 85
2022 Non-shift worker 48 28 14 5 4 0 1 77 9 2935
2020 Shift worker 27 28 31 9 3 0 2 55 13 70
2020 Non-shift worker 23 30 25 14 7 0 0 54 21 2875

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 23 12 10 4 2 0 73 14 85
2022 Non-shift worker 29 31 22 9 8 0 1 61 17 2935
2020 Shift worker 25 48 19 5 1 0 1 73 7 70
2020 Non-shift worker 21 31 26 14 8 0 0 52 22 2868
2019 Shift worker 34 30 23 4 7 0 2 65 11 65
2019 Non-shift worker 29 31 24 10 5 0 1 61 15 2501
2018 Shift worker 26 34 26 10 4 0 0 60 15 42
2018 Non-shift worker 24 33 25 12 5 0 1 58 18 2513

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 15 10 4 5 1 0 80 10 85
2022 Non-shift worker 49 24 12 6 6 1 2 75 12 2935
2020 Shift worker 43 29 18 4 3 0 2 75 7 70
2020 Non-shift worker 39 30 19 7 3 0 1 70 10 2863
2019 Shift worker 51 19 21 5 3 0 1 71 7 63
2019 Non-shift worker 49 27 14 5 4 0 1 77 10 2498
2018 Shift worker 63 9 16 4 5 0 2 74 10 43
2018 Non-shift worker 46 27 14 7 4 0 2 75 11 2517

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 22 14 3 1 1 0 82 4 85
2022 Non-shift worker 40 34 16 6 4 0 1 75 9 2935
2020 Shift worker 28 38 21 10 3 0 0 67 13 70
2020 Non-shift worker 18 35 27 13 7 0 0 53 19 2863

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 73 7 8 2 2 3 4 87 5 85
2022 Non-shift worker 70 13 5 2 2 1 7 91 4 2930
2020 Shift worker 55 30 8 4 0 2 1 88 4 69
2020 Non-shift worker 65 17 7 3 1 1 6 88 5 2858
2019 Shift worker 68 9 13 3 3 0 4 81 6 66
2019 Non-shift worker 72 12 5 2 2 1 6 90 4 2498
2018 Shift worker 71 13 9 0 3 0 4 88 3 42
2018 Non-shift worker 70 14 6 2 2 1 5 89 4 2519

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 81 4 3 2 3 2 4 91 5 85
2022 Non-shift worker 76 10 4 2 2 2 4 91 5 2930
2020 Shift worker 78 12 5 0 3 0 2 92 4 70
2020 Non-shift worker 77 9 5 2 2 1 4 91 5 2862
2019 Shift worker 74 8 3 8 5 0 2 83 14 66
2019 Non-shift worker 71 11 7 3 4 1 3 86 7 2509
2018 Shift worker 64 16 13 0 2 0 4 84 2 43
2018 Non-shift worker 67 14 6 4 3 1 4 85 8 2512

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 77 9 4 0 3 0 7 92 3 85
2022 Non-shift worker 67 21 5 2 1 0 2 91 4 2940
2020 Shift worker 70 20 7 1 0 0 2 91 1 70
2020 Non-shift worker 63 23 7 3 1 0 2 88 4 2856
2019 Shift worker 61 15 4 10 8 0 2 77 18 66
2019 Non-shift worker 52 30 10 3 3 0 2 83 6 2502
2018 Shift worker 48 26 15 3 2 0 7 79 6 42
2018 Non-shift worker 51 28 13 4 2 0 1 80 7 2521

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 74 6 7 2 4 1 6 86 6 85
2022 Non-shift worker 67 17 7 3 4 1 2 86 7 2935
2020 Shift worker 71 12 12 3 3 0 0 83 6 70
2020 Non-shift worker 65 18 7 4 3 1 2 85 7 2857
2019 Shift worker 67 15 5 5 7 0 2 83 12 66
2019 Non-shift worker 58 21 10 5 4 0 2 80 9 2504
2018 Shift worker 66 13 5 3 7 0 6 84 10 43
2018 Non-shift worker 52 23 12 6 6 0 1 76 12 2509

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 81 2 1 0 3 1 12 95 3 85
2022 Non-shift worker 62 11 5 1 1 0 19 91 3 2930
2020 Shift worker 72 12 5 0 0 0 11 95 0 69
2020 Non-shift worker 60 14 4 1 1 0 20 93 2 2860
2019 Shift worker 72 0 4 4 2 0 18 88 7 64
2019 Non-shift worker 56 14 5 2 1 0 22 90 3 2498
2018 Shift worker 67 2 2 3 2 2 21 90 7 43
2018 Non-shift worker 50 16 7 2 1 0 24 87 4 2501

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 83 3 4 0 2 1 7 94 2 85
2022 Non-shift worker 67 17 6 2 1 0 6 90 3 2930
2020 Shift worker 70 19 6 1 0 0 4 93 2 70
2020 Non-shift worker 64 23 7 2 1 0 3 89 3 2871
2019 Shift worker 76 7 6 3 3 0 7 88 6 66
2019 Non-shift worker 62 21 9 2 1 0 5 87 4 2493
2018 Shift worker 66 8 9 8 0 0 9 82 8 43
2018 Non-shift worker 59 21 9 3 1 0 6 86 4 2505

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 68 4 10 8 5 1 3 75 14 85
2022 Non-shift worker 78 11 3 1 2 1 4 93 4 2940
2020 Shift worker 60 20 7 6 6 1 0 80 13 70
2020 Non-shift worker 74 14 5 2 2 0 3 91 4 2873
2019 Shift worker 60 16 9 4 8 0 2 78 12 66
2019 Non-shift worker 75 11 5 2 2 0 4 90 5 2508
2018 Shift worker 58 13 12 6 7 0 4 74 14 41
2018 Non-shift worker 73 13 5 2 3 0 4 89 5 2518

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 20 12 2 5 1 2 80 8 85
2022 Non-shift worker 48 27 14 4 3 0 3 78 8 2940
2020 Shift worker 49 31 12 1 6 0 0 81 7 70
2020 Non-shift worker 43 31 16 5 3 0 1 75 8 2874
2019 Shift worker 40 29 18 5 3 0 4 73 9 65
2019 Non-shift worker 51 28 14 4 2 0 2 80 6 2501
2018 Shift worker 50 20 19 7 0 0 4 73 7 43
2018 Non-shift worker 47 31 14 4 2 0 2 80 6 2513

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 19 35 30 10 5 1 0 54 15 85
2022 Non-shift worker 6 24 41 20 9 0 0 30 29 2945
2020 Shift worker 15 38 34 10 2 0 1 53 12 69
2020 Non-shift worker 7 25 41 19 7 0 0 33 26 2873
2019 Shift worker 26 31 36 5 3 0 0 56 8 66
2019 Non-shift worker 9 28 39 18 6 0 0 37 24 2518
2018 Shift worker 14 32 38 9 7 0 0 46 16 43
2018 Non-shift worker 7 25 41 20 7 0 0 32 27 2535

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 11 37 21 24 1 1 45 17 85
2022 Non-shift worker 12 25 40 16 7 0 0 23 36 2935
2020 Shift worker 6 16 35 35 7 0 0 43 22 70
2020 Non-shift worker 13 25 39 17 5 0 0 23 38 2870
2019 Shift worker 8 12 38 29 11 2 0 41 20 64
2019 Non-shift worker 10 23 40 19 6 0 0 26 34 2502
2018 Shift worker 0 16 42 26 16 0 0 42 16 42
2018 Non-shift worker 11 26 40 18 6 0 0 24 36 2502
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Shift worker 18 59 21 2 85
2022 Non-shift worker 23 57 19 1 2945
2020 Shift worker 33 45 18 4 70
2020 Non-shift worker 39 41 20 0 2877

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 59 41 15
2022 Non-shift worker 37 63 680
2020 Shift worker 37 63 24
2020 Non-shift worker 32 68 1120

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 7 7 2 5 9 32 77 12 85
2022 Non-shift worker 42 16 10 5 5 3 20 74 13 2940
2020 Shift worker 33 21 6 10 7 2 21 71 22 70
2020 Non-shift worker 39 19 13 8 6 2 12 68 17 2876
2019 Shift worker 42 15 9 6 9 3 17 71 18 66
2019 Non-shift worker 36 18 15 10 11 1 9 60 24 2504
2018 Shift worker 56 11 16 2 4 0 11 76 7 42
2018 Non-shift worker 35 16 15 10 12 1 10 58 24 2534

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 22 21 15 5 17 0 20 54 28 15
2022 Non-shift worker 9 20 13 18 34 1 5 31 55 680
2020 Shift worker 9 37 17 25 8 0 4 48 34 24
2020 Non-shift worker 7 15 15 22 36 1 4 24 61 1117

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 16 8 10 7 12 14 67 22 15
2022 Non-shift worker 4 16 10 21 45 1 3 21 69 680
2020 Shift worker 0 33 26 25 17 0 0 33 41 24
2020 Non-shift worker 3 11 12 22 49 1 2 15 73 1118
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