2022 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 36 9 6 7 0 0 79 12 830
2022 Does not provide services to public 45 37 9 6 3 0 0 82 9 1180
2020 Provides services to public 46 34 10 6 4 0 0 80 10 1176
2020 Does not provide services to public 44 39 10 5 1 0 0 83 7 1181
2019 Provides services to public 42 35 11 8 5 0 0 77 13 1088
2019 Does not provide services to public 41 39 10 6 4 0 0 80 10 1051
2018 Provides services to public 39 39 9 8 5 0 0 78 13 761
2018 Does not provide services to public 32 45 12 7 4 0 0 77 11 755

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 35 11 10 11 0 0 68 21 830
2022 Does not provide services to public 43 33 10 9 4 0 0 77 13 1180
2020 Provides services to public 39 33 13 9 5 0 0 73 14 1171
2020 Does not provide services to public 42 39 9 7 3 0 0 81 10 1180
2019 Provides services to public 31 32 13 13 10 0 0 64 23 1089
2019 Does not provide services to public 38 36 13 9 4 0 0 74 13 1051
2018 Provides services to public 25 34 14 14 13 0 0 59 27 760
2018 Does not provide services to public 31 38 14 10 7 0 0 70 17 757

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 30 7 6 2 0 0 85 8 830
2022 Does not provide services to public 58 30 8 3 1 0 0 88 4 1180
2020 Provides services to public 59 27 9 3 2 0 0 86 5 1163
2020 Does not provide services to public 58 33 6 2 1 0 0 91 3 1174
2019 Provides services to public 56 29 9 4 2 0 0 85 6 1077
2019 Does not provide services to public 57 29 9 4 1 0 0 87 5 1045
2018 Provides services to public 54 32 8 4 2 0 0 86 6 759
2018 Does not provide services to public 48 35 12 4 1 0 0 84 5 749

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 35 10 6 6 0 0 79 12 830
2022 Does not provide services to public 49 35 9 4 2 0 0 85 6 1180
2020 Provides services to public 50 32 9 5 3 0 0 83 8 1175
2020 Does not provide services to public 52 37 6 4 1 0 0 89 5 1179
2019 Provides services to public 45 34 10 8 3 0 0 79 11 1085
2019 Does not provide services to public 50 34 8 5 3 0 0 84 7 1050
2018 Provides services to public 40 36 13 8 4 0 0 76 11 761
2018 Does not provide services to public 39 41 11 7 2 0 0 81 9 757

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 28 10 10 12 0 0 68 22 830
2022 Does not provide services to public 44 32 11 8 4 0 0 77 12 1175
2020 Provides services to public 51 25 12 7 6 0 0 76 12 1173
2020 Does not provide services to public 54 30 10 4 2 0 0 84 6 1175
2019 Provides services to public 39 27 14 11 9 0 0 66 20 1084
2019 Does not provide services to public 42 35 13 6 4 0 0 77 10 1044
2018 Provides services to public 30 29 16 13 11 0 0 59 24 766
2018 Does not provide services to public 36 32 17 10 4 0 0 69 15 752

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 29 11 10 12 0 0 67 22 830
2022 Does not provide services to public 41 36 10 8 4 0 0 77 12 1180
2020 Provides services to public 49 27 11 8 5 0 0 77 13 1169
2020 Does not provide services to public 53 32 9 4 1 0 0 85 6 1177
2019 Provides services to public 35 31 13 13 7 0 0 66 21 1079
2019 Does not provide services to public 42 37 12 6 4 0 0 79 10 1045
2018 Provides services to public 28 33 17 13 9 0 0 61 22 759
2018 Does not provide services to public 34 37 15 10 3 0 0 71 13 749

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 21 14 11 15 4 0 58 27 830
2022 Does not provide services to public 40 25 16 9 7 3 0 67 17 1180
2020 Provides services to public 42 21 14 11 8 4 0 66 19 1176
2020 Does not provide services to public 46 24 16 9 3 2 0 72 12 1180
2019 Provides services to public 33 20 18 14 11 3 0 55 26 1086
2019 Does not provide services to public 38 25 18 10 6 3 0 65 16 1046
2018 Provides services to public 29 21 19 15 14 2 0 51 30 766
2018 Does not provide services to public 30 28 19 13 5 4 0 61 20 755
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 27 10 4 5 1 5 80 9 830
2022 Does not provide services to public 56 22 11 4 2 1 4 82 6 1180
2020 Provides services to public 49 25 13 3 4 2 4 79 7 1176
2020 Does not provide services to public 57 21 12 2 2 1 4 83 5 1179
2019 Provides services to public 44 26 16 5 4 1 5 74 10 1089
2019 Does not provide services to public 55 23 12 4 3 1 3 80 7 1048

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 31 8 6 4 1 1 82 10 830
2022 Does not provide services to public 56 27 7 7 4 0 0 83 11 1180
2020 Provides services to public 55 26 8 5 4 1 1 83 9 1179
2020 Does not provide services to public 56 27 7 6 3 1 0 84 9 1181
2019 Provides services to public 46 26 12 10 6 1 0 72 16 1079
2019 Does not provide services to public 49 30 8 8 4 0 1 80 12 1045
2018 Provides services to public 38 27 14 11 8 0 0 66 19 765
2018 Does not provide services to public 43 32 9 10 6 0 0 75 16 745

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 23 8 4 5 0 0 82 10 830
2022 Does not provide services to public 64 21 6 6 3 0 0 85 9 1180
2020 Provides services to public 61 22 8 5 3 0 0 84 8 1176
2020 Does not provide services to public 65 22 6 4 2 0 0 87 7 1179
2019 Provides services to public 50 27 9 8 6 0 0 77 14 1086
2019 Does not provide services to public 58 26 6 6 4 0 0 84 10 1051
2018 Provides services to public 44 24 12 10 9 0 0 68 19 766
2018 Does not provide services to public 47 28 10 9 6 0 0 75 14 752

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 26 14 6 7 9 0 70 15 830
2022 Does not provide services to public 40 28 14 6 6 6 0 72 13 1180
2020 Provides services to public 48 24 10 5 3 9 0 80 9 1175
2020 Does not provide services to public 45 30 11 4 3 8 0 81 8 1181
2019 Provides services to public 37 28 16 8 5 6 0 69 14 1083
2019 Does not provide services to public 32 35 15 9 4 5 0 71 13 1048
2018 Provides services to public 28 27 19 11 7 8 0 60 20 767
2018 Does not provide services to public 27 34 17 10 5 6 0 65 17 757

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 24 16 13 13 3 0 57 27 830
2022 Does not provide services to public 33 29 16 12 8 2 0 63 21 1180
2020 Provides services to public 43 30 11 8 5 3 0 75 14 1170
2020 Does not provide services to public 41 35 12 6 3 3 0 79 9 1178
2019 Provides services to public 32 28 17 13 8 2 0 62 21 1083
2019 Does not provide services to public 29 36 17 10 5 2 0 67 15 1048
2018 Provides services to public 21 30 16 17 13 3 0 53 31 767
2018 Does not provide services to public 23 34 19 15 7 2 0 59 22 753

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 27 17 16 15 4 0 50 32 830
2022 Does not provide services to public 22 29 17 18 11 3 0 53 30 1180
2020 Provides services to public 33 30 15 10 6 5 0 67 17 1170
2020 Does not provide services to public 31 35 16 9 4 6 0 69 14 1180
2019 Provides services to public 22 27 19 17 11 4 0 52 28 1082
2019 Does not provide services to public 20 34 20 17 6 3 0 55 24 1047
2018 Provides services to public 15 25 20 18 17 6 0 42 37 764
2018 Does not provide services to public 14 30 19 21 9 5 0 47 33 757

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 27 16 16 18 3 0 48 35 830
2022 Does not provide services to public 21 29 15 19 15 2 0 51 34 1180
2020 Provides services to public 31 35 12 12 7 3 0 68 19 1178
2020 Does not provide services to public 28 38 14 13 5 2 0 67 18 1182
2019 Provides services to public 21 29 17 18 13 2 0 51 32 1086
2019 Does not provide services to public 17 34 16 21 10 2 0 52 31 1046
2018 Provides services to public 13 24 17 23 20 3 0 38 44 764
2018 Does not provide services to public 14 29 19 23 13 2 0 44 37 757
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 35 13 11 11 0 0 65 22 830
2022 Does not provide services to public 41 32 12 9 5 0 0 74 14 1180
2020 Provides services to public 34 35 13 11 5 0 1 70 16 1175
2020 Does not provide services to public 40 37 10 8 3 1 0 78 11 1181
2019 Provides services to public 26 35 15 16 8 0 0 61 24 1086
2019 Does not provide services to public 34 38 13 10 5 0 0 72 15 1050
2018 Provides services to public 20 29 17 19 15 0 0 49 34 767
2018 Does not provide services to public 26 36 16 13 8 0 0 63 21 758

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 42 8 9 5 0 0 78 14 830
2022 Does not provide services to public 40 41 6 8 4 0 0 81 13 1180
2020 Provides services to public 37 41 9 11 3 0 0 78 13 1173
2020 Does not provide services to public 35 45 9 9 2 0 0 80 11 1177
2019 Provides services to public 30 40 11 14 5 0 0 70 19 1080
2019 Does not provide services to public 31 44 11 11 3 0 0 75 14 1046
2018 Provides services to public 27 40 15 13 6 0 0 66 19 770
2018 Does not provide services to public 26 42 13 14 5 0 0 68 19 758

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 33 8 7 6 0 0 79 13 830
2022 Does not provide services to public 51 30 9 6 4 0 0 80 11 1180
2020 Provides services to public 51 26 10 7 4 1 1 79 11 1175
2020 Does not provide services to public 52 29 8 6 3 1 0 82 10 1182
2019 Provides services to public 40 29 12 9 8 1 0 70 18 1085
2019 Does not provide services to public 43 31 12 7 5 1 1 76 12 1052
2018 Provides services to public 32 29 15 13 10 1 0 62 22 767
2018 Does not provide services to public 37 36 11 9 6 1 1 73 15 751

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 37 10 15 11 0 0 64 26 830
2022 Does not provide services to public 31 43 9 12 5 0 0 74 17 1180
2020 Provides services to public 31 39 12 12 5 0 0 71 17 1174
2020 Does not provide services to public 32 43 9 12 2 0 1 76 15 1172
2019 Provides services to public 19 35 11 20 15 0 0 54 35 1083
2019 Does not provide services to public 28 42 11 14 6 0 0 70 19 1045
2018 Provides services to public 14 46 9 21 11 0 0 60 32 768
2018 Does not provide services to public 21 46 10 16 6 0 1 68 22 758

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 24 11 5 6 2 1 77 12 830
2022 Does not provide services to public 59 22 10 4 2 1 1 83 7 1180
2020 Provides services to public 54 23 10 5 4 2 1 80 10 1177
2020 Does not provide services to public 60 20 10 4 3 2 1 83 7 1177

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 28 16 13 14 3 0 56 28 830
2022 Does not provide services to public 30 34 15 12 7 2 0 66 19 1180
2020 Provides services to public 32 30 13 13 8 4 1 65 21 1174
2020 Does not provide services to public 33 38 14 7 5 4 0 73 12 1180
2019 Provides services to public 22 28 16 16 14 4 0 52 31 1085
2019 Does not provide services to public 26 36 17 13 6 2 0 63 20 1047
2018 Provides services to public 14 22 20 21 20 3 0 37 42 759
2018 Does not provide services to public 20 33 17 18 8 3 0 55 27 754

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 23 13 5 7 1 3 74 13 830
2022 Does not provide services to public 56 22 12 3 3 1 4 81 6 1180
2020 Provides services to public 51 21 14 4 5 1 4 76 9 1179
2020 Does not provide services to public 56 23 10 4 3 1 3 83 7 1181
2019 Provides services to public 54 22 11 4 3 1 5 81 8 1085
2019 Does not provide services to public 53 24 12 3 2 0 5 81 6 1049

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 24 15 9 10 2 3 65 19 830
2022 Does not provide services to public 50 23 14 5 4 2 3 76 10 1180
2020 Provides services to public 47 21 15 7 5 2 3 72 13 1178
2020 Does not provide services to public 52 23 13 5 3 2 3 79 8 1180
2019 Provides services to public 38 22 17 10 8 1 4 63 19 1082
2019 Does not provide services to public 48 25 13 5 3 2 4 77 9 1046

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 73 8 4 2 4 4 4 89 7 830
2022 Does not provide services to public 79 6 2 1 2 4 5 94 3 1180
2020 Provides services to public 80 7 3 2 2 3 4 93 4 1171
2020 Does not provide services to public 85 5 2 1 1 2 3 95 2 1181
2019 Provides services to public 77 8 2 2 3 3 5 92 5 1083
2019 Does not provide services to public 78 7 3 1 2 4 6 94 3 1045

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 9 4 1 5 2 7 89 7 830
2022 Does not provide services to public 78 7 4 1 1 2 8 94 2 1180
2020 Provides services to public 73 12 4 2 2 2 5 92 4 1175
2020 Does not provide services to public 83 7 2 1 0 1 6 96 2 1179
2019 Provides services to public 75 7 4 2 3 2 8 90 5 1078
2019 Does not provide services to public 79 5 2 1 1 2 10 96 2 1042

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 28 12 16 19 3 2 50 37 830
2022 Does not provide services to public 27 32 11 14 11 3 3 62 26 1180
2020 Provides services to public 27 26 16 13 12 5 2 56 27 1180
2020 Does not provide services to public 29 33 15 12 6 3 3 65 19 1179
2019 Provides services to public 21 24 14 15 19 4 2 48 37 1085
2019 Does not provide services to public 27 32 15 13 10 1 1 61 24 1050
2018 Provides services to public 14 21 15 20 25 3 2 37 48 761
2018 Does not provide services to public 20 34 14 15 13 2 2 57 29 757

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 30 13 15 15 0 0 57 30 830
2022 Does not provide services to public 40 36 10 9 6 0 0 75 15 1180
2020 Provides services to public 30 33 15 14 7 0 1 64 21 1171
2020 Does not provide services to public 41 38 10 7 3 1 0 80 10 1178
2019 Provides services to public 24 35 12 16 12 0 0 59 28 1081
2019 Does not provide services to public 35 38 11 10 6 0 0 73 15 1048
2018 Provides services to public 17 34 14 19 16 0 0 51 35 764
2018 Does not provide services to public 29 42 12 10 7 0 0 71 17 752

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 31 17 11 11 0 0 61 22 830
2022 Does not provide services to public 45 32 12 7 4 0 0 77 11 1180
2020 Provides services to public 33 31 19 10 7 0 1 65 16 1173
2020 Does not provide services to public 45 34 12 6 2 0 0 80 8 1179
2019 Provides services to public 25 33 17 13 11 0 0 59 24 1087
2019 Does not provide services to public 41 34 14 7 5 0 0 75 12 1051
2018 Provides services to public 20 31 19 16 15 0 0 50 31 758
2018 Does not provide services to public 33 36 16 8 6 0 0 70 14 752

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 34 11 10 9 0 0 69 19 830
2022 Does not provide services to public 44 35 10 6 3 0 0 80 10 1180
2020 Provides services to public 37 36 11 11 4 0 0 74 15 1167
2020 Does not provide services to public 43 38 10 6 1 1 0 82 8 1171
2019 Provides services to public 31 34 12 14 8 0 0 66 23 1073
2019 Does not provide services to public 37 41 10 7 4 0 0 79 11 1042
2018 Provides services to public 22 34 16 17 11 0 0 56 28 764
2018 Does not provide services to public 32 40 13 9 5 0 1 72 14 756

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 35 18 13 10 4 0 57 25 830
2022 Does not provide services to public 29 39 15 9 4 4 0 71 14 1180
2020 Provides services to public 23 38 19 9 6 4 0 64 16 1170
2020 Does not provide services to public 29 46 14 6 2 3 0 77 8 1178
2019 Provides services to public 18 37 18 16 9 2 0 56 26 1088
2019 Does not provide services to public 21 48 16 8 4 3 0 71 13 1046
2018 Provides services to public 13 30 22 19 13 3 0 44 33 762
2018 Does not provide services to public 20 41 21 9 5 3 0 63 15 757

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 31 9 7 7 0 0 76 14 830
2022 Does not provide services to public 53 31 6 6 4 0 0 84 10 1180
2020 Provides services to public 50 29 9 8 5 0 0 78 12 1170
2020 Does not provide services to public 56 29 7 6 2 0 0 85 8 1178
2019 Provides services to public 44 31 9 10 6 0 0 75 16 1083
2019 Does not provide services to public 54 30 6 7 2 0 0 84 9 1046
2018 Provides services to public 37 31 11 10 10 0 0 69 20 768
2018 Does not provide services to public 48 31 9 8 4 0 0 80 12 757

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 26 17 12 15 0 1 55 27 830
2022 Does not provide services to public 40 31 15 7 6 0 1 72 13 1180
2020 Provides services to public 35 24 18 10 11 1 2 60 22 1170
2020 Does not provide services to public 39 31 17 7 5 0 1 71 12 1171
2019 Provides services to public 29 23 17 12 16 0 1 53 29 1086
2019 Does not provide services to public 34 32 18 10 5 0 1 67 15 1048
2018 Provides services to public 25 20 19 15 19 0 1 45 35 768
2018 Does not provide services to public 32 31 17 11 8 0 1 64 19 758

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 22 4 3 4 1 1 88 8 830
2022 Does not provide services to public 73 17 4 2 2 1 1 93 4 1180

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 40 30 29 830
2022 Does not provide services to public 36 31 33 1180
2020 Provides services to public 22 44 34 1179
2020 Does not provide services to public 22 42 36 1182
2019 Provides services to public 26 38 36 1090
2019 Does not provide services to public 29 34 37 1052
2018 Provides services to public 26 38 36 766
2018 Does not provide services to public 28 37 36 755

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 15 29 29 5 15 7 330
2022 Does not provide services to public 19 37 20 2 17 6 405
2020 Provides services to public 16 26 31 6 17 4 256
2020 Does not provide services to public 17 44 18 2 14 5 259
2019 Provides services to public 17 22 31 6 16 8 265
2019 Does not provide services to public 20 34 21 4 15 7 284
2018 Provides services to public 15 21 41 10 9 5 201
2018 Does not provide services to public 17 46 18 3 12 4 206
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 35 8 6 4 0 0 83 9 830
2022 Does not provide services to public 54 34 6 4 2 0 0 88 6 1180
2020 Provides services to public 53 35 6 3 2 0 0 88 5 1172
2020 Does not provide services to public 52 37 6 4 1 0 0 89 5 1182
2019 Provides services to public 44 37 10 5 3 0 0 81 9 1086
2019 Does not provide services to public 47 38 8 5 1 0 0 86 6 1046
2018 Provides services to public 44 40 8 5 2 1 0 84 8 765
2018 Does not provide services to public 45 42 7 5 1 0 0 87 6 758

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 43 11 9 6 1 0 73 16 830
2022 Does not provide services to public 29 41 15 10 5 1 0 70 15 1180
2020 Provides services to public 44 38 10 5 3 1 0 83 8 1174
2020 Does not provide services to public 38 44 11 5 1 1 0 83 6 1181
2019 Provides services to public 27 41 17 10 4 1 0 69 14 1087
2019 Does not provide services to public 29 46 14 7 3 1 0 76 9 1048
2018 Provides services to public 24 41 16 13 6 1 0 65 19 762
2018 Does not provide services to public 24 48 16 8 3 1 0 72 12 754

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 27 26 14 10 0 1 24 49 830
2022 Does not provide services to public 10 23 37 17 11 0 2 29 33 1175
2020 Provides services to public 13 21 30 19 13 2 2 33 35 1176
2020 Does not provide services to public 8 22 35 20 11 2 2 32 31 1181
2019 Provides services to public 19 27 29 15 8 1 2 23 47 1085
2019 Does not provide services to public 11 26 39 16 7 0 1 24 37 1050
2018 Provides services to public 14 32 33 13 5 1 2 19 48 767
2018 Does not provide services to public 13 29 34 15 7 1 2 22 43 757

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 20 33 16 11 2 4 30 36 830
2022 Does not provide services to public 13 20 33 19 11 1 4 32 34 1180
2020 Provides services to public 10 16 29 22 16 3 2 41 28 1174
2020 Does not provide services to public 9 20 31 24 13 2 2 38 30 1178
2019 Provides services to public 14 21 29 20 12 1 3 33 36 1083
2019 Does not provide services to public 13 23 34 18 9 1 2 28 37 1045
2018 Provides services to public 15 23 31 19 9 1 2 29 39 765
2018 Does not provide services to public 15 26 30 17 8 1 2 26 43 754

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 17 26 23 17 0 4 42 32 830
2022 Does not provide services to public 8 15 29 29 16 1 2 47 23 1175
2020 Provides services to public 7 11 25 26 24 3 3 53 20 1168
2020 Does not provide services to public 6 15 29 30 17 1 2 48 22 1166
2019 Provides services to public 11 14 29 26 18 0 3 45 25 1076
2019 Does not provide services to public 7 17 34 27 13 1 1 40 25 1044
2018 Provides services to public 12 15 33 24 13 1 2 38 28 758
2018 Does not provide services to public 9 21 32 25 10 1 2 36 31 751

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 19 22 16 16 2 3 33 44 825
2022 Does not provide services to public 13 17 27 19 18 2 3 39 32 1175
2020 Provides services to public 13 15 23 22 21 3 3 45 30 1172
2020 Does not provide services to public 10 15 27 26 17 2 2 45 27 1177
2019 Provides services to public 20 19 24 18 16 1 2 35 40 1087
2019 Does not provide services to public 9 18 30 24 15 1 2 40 28 1039
2018 Provides services to public 28 23 24 14 7 2 2 22 53 766
2018 Does not provide services to public 14 27 31 16 8 1 2 25 42 754

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 24 20 16 12 3 5 30 48 830
2022 Does not provide services to public 7 16 25 23 20 3 5 47 25 1175
2020 Provides services to public 10 16 28 18 18 7 2 39 30 1170
2020 Does not provide services to public 5 14 26 29 19 5 2 51 21 1171
2019 Provides services to public 16 22 27 18 12 2 3 31 41 1077
2019 Does not provide services to public 9 18 30 23 15 3 3 40 28 1042
2018 Provides services to public 22 21 28 16 9 3 2 26 45 764
2018 Does not provide services to public 10 22 30 23 11 2 2 36 33 753

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 23 29 15 9 0 2 24 47 830
2022 Does not provide services to public 11 19 35 17 13 1 3 32 32 1180
2020 Provides services to public 17 21 30 16 12 3 1 28 40 1177
2020 Does not provide services to public 8 18 36 21 12 2 3 35 27 1172
2019 Provides services to public 22 26 29 13 8 1 1 22 49 1085
2019 Does not provide services to public 11 22 36 19 9 1 2 29 34 1049
2018 Provides services to public 26 26 32 11 4 1 1 15 53 767
2018 Does not provide services to public 12 25 37 17 6 1 2 24 38 757

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 15 35 25 16 0 1 42 23 830
2022 Does not provide services to public 2 7 33 33 23 0 1 57 10 1180
2020 Provides services to public 9 18 39 21 12 1 1 34 27 1176
2020 Does not provide services to public 3 11 38 30 16 1 1 47 15 1179
2019 Provides services to public 18 27 33 15 6 0 1 21 46 1086
2019 Does not provide services to public 6 19 39 24 10 0 1 34 26 1049

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 29 13 21 23 1 0 43 44 830
2022 Does not provide services to public 16 31 18 21 13 1 0 48 34 1180
2020 Provides services to public 27 33 14 15 9 2 0 61 25 1175
2020 Does not provide services to public 24 42 15 13 3 2 0 68 17 1166
2019 Provides services to public 12 27 14 25 20 1 0 40 46 1083
2019 Does not provide services to public 15 34 20 20 10 2 0 50 30 1046

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 28 7 8 6 1 0 80 13 830
2022 Does not provide services to public 60 22 7 6 3 1 0 83 10 1180
2020 Provides services to public 55 24 8 7 4 1 0 80 11 1178
2020 Does not provide services to public 55 26 7 6 4 1 0 82 10 1180
2019 Provides services to public 44 27 9 12 7 0 0 71 20 1087
2019 Does not provide services to public 49 28 10 8 6 1 0 77 14 1051
2018 Provides services to public 33 30 9 16 11 1 0 64 27 764
2018 Does not provide services to public 37 33 9 11 8 1 0 72 19 757

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 29 4 4 3 0 0 89 7 830
2022 Does not provide services to public 67 24 4 3 2 0 0 91 5 1180
2020 Provides services to public 61 29 5 4 1 0 0 90 6 1174
2020 Does not provide services to public 65 26 4 4 2 0 0 91 6 1178
2019 Provides services to public 47 33 6 10 3 0 0 80 13 1083
2019 Does not provide services to public 53 32 5 7 2 0 0 86 9 1047
2018 Provides services to public 37 40 8 11 4 0 0 77 15 767
2018 Does not provide services to public 48 33 7 8 3 1 0 82 11 759

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 32 10 5 3 2 1 82 8 830
2022 Does not provide services to public 57 28 8 3 2 2 0 86 5 1175
2020 Provides services to public 48 34 10 4 2 2 0 83 6 1173
2020 Does not provide services to public 53 33 7 3 2 2 1 88 5 1165
2019 Provides services to public 40 38 10 7 3 1 0 80 10 1086
2019 Does not provide services to public 46 38 9 4 3 1 0 85 7 1051
2018 Provides services to public 33 39 14 7 5 1 0 73 13 766
2018 Does not provide services to public 39 37 14 5 3 2 0 78 8 758

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 33 12 7 8 2 0 72 16 830
2022 Does not provide services to public 41 34 12 8 3 2 0 77 11 1180
2020 Provides services to public 45 34 9 7 4 2 0 80 11 1164
2020 Does not provide services to public 43 40 9 4 1 2 0 85 6 1172
2019 Provides services to public 36 37 11 9 4 2 0 75 14 1083
2019 Does not provide services to public 38 41 12 6 2 1 0 80 9 1041
2018 Provides services to public 35 39 12 7 5 2 0 75 12 765
2018 Does not provide services to public 37 42 13 4 1 2 0 81 5 753

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 29 15 6 4 7 1 72 11 830
2022 Does not provide services to public 37 36 12 5 2 6 1 79 7 1175
2020 Provides services to public 50 31 10 4 2 3 0 83 6 1175
2020 Does not provide services to public 47 35 11 3 1 3 0 85 4 1178
2019 Provides services to public 44 34 12 5 2 3 0 80 8 1076
2019 Does not provide services to public 44 36 12 3 1 3 0 83 5 1041
2018 Provides services to public 38 35 13 6 4 3 0 76 11 767
2018 Does not provide services to public 39 39 13 4 2 3 0 80 6 753

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 29 8 7 6 0 0 79 13 830
2022 Does not provide services to public 55 31 7 6 2 0 0 86 8 1180
2020 Provides services to public 62 26 6 4 2 0 0 88 6 1174
2020 Does not provide services to public 64 28 5 2 1 0 0 92 3 1180
2019 Provides services to public 49 33 9 6 3 0 0 82 9 1087
2019 Does not provide services to public 50 37 8 3 2 0 0 87 5 1046
2018 Provides services to public 41 38 9 6 5 0 0 79 11 767
2018 Does not provide services to public 47 37 10 5 1 0 0 84 6 753

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 21 11 6 4 7 3 76 11 830
2022 Does not provide services to public 55 23 8 3 1 6 5 87 5 1180

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 23 11 6 4 8 4 77 11 830
2022 Does not provide services to public 53 23 9 3 1 6 5 85 5 1180

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 24 19 6 4 14 1 66 12 830
2022 Does not provide services to public 31 26 21 6 2 12 1 66 9 1180
2020 Provides services to public 46 29 14 4 3 5 0 78 7 1175
2020 Does not provide services to public 42 34 13 3 1 6 1 82 4 1179

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 29 7 5 5 5 2 81 11 830
2022 Does not provide services to public 48 28 8 5 2 5 4 84 7 1180
2020 Provides services to public 52 29 8 3 3 3 1 85 7 1173
2020 Does not provide services to public 51 31 7 3 2 4 2 87 5 1178

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 15 23 4 4 38 3 47 13 830
2022 Does not provide services to public 11 18 25 2 3 38 4 50 8 1180

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 0 0 21 10 61 8 0 0 78 10
2022 Does not provide services to public 20 0 27 26 17 10 0 22 48 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 27 18 7 6 9 5 64 15 830
2022 Does not provide services to public 35 25 17 5 4 7 7 70 11 1175
2020 Provides services to public 31 26 17 8 4 9 4 66 14 1178
2020 Does not provide services to public 33 29 16 5 4 8 5 71 10 1182
2019 Provides services to public 29 29 15 11 9 5 2 62 22 1082
2019 Does not provide services to public 31 30 15 9 6 6 4 67 17 1049
2018 Provides services to public 18 28 20 15 12 5 2 50 29 767
2018 Does not provide services to public 22 33 19 11 7 4 3 59 20 758

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 35 12 10 6 2 1 71 17 830
2022 Does not provide services to public 35 34 12 9 4 4 1 73 14 1180
2020 Provides services to public 42 34 11 7 4 2 0 78 11 1174
2020 Does not provide services to public 38 38 10 6 3 3 1 79 10 1178
2019 Provides services to public 30 33 15 12 8 2 1 64 21 1087
2019 Does not provide services to public 31 36 15 11 5 2 1 69 16 1047
2018 Provides services to public 26 38 14 13 7 2 0 65 21 762
2018 Does not provide services to public 29 40 14 9 5 2 0 71 15 754

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 34 16 6 5 1 0 72 12 830
2022 Does not provide services to public 37 35 17 6 3 2 0 73 9 1180
2020 Provides services to public 48 34 10 5 3 1 0 82 8 1167
2020 Does not provide services to public 43 38 12 5 1 1 0 82 6 1179
2019 Provides services to public 30 37 19 9 5 0 0 67 13 1080
2019 Does not provide services to public 32 38 19 7 3 1 0 71 10 1047
2018 Provides services to public 27 34 22 10 5 1 0 62 16 760
2018 Does not provide services to public 29 39 18 9 4 1 0 69 13 750

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 27 16 10 11 8 3 58 24 830
2022 Does not provide services to public 26 25 16 10 11 10 3 58 24 1180
2020 Provides services to public 33 27 15 9 8 8 0 65 19 1172
2020 Does not provide services to public 29 26 17 9 7 10 2 62 19 1181
2019 Provides services to public 22 23 20 12 14 8 2 50 28 1083
2019 Does not provide services to public 20 23 21 15 10 9 2 49 28 1051
2018 Provides services to public 18 20 21 14 18 8 1 42 35 761
2018 Does not provide services to public 18 24 20 14 13 8 2 47 31 756

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 38 3 7 4 0 0 86 11 830
2022 Does not provide services to public 56 37 2 4 1 0 0 93 5 1180
2020 Provides services to public 42 43 3 10 2 0 0 85 12 1178
2020 Does not provide services to public 51 41 2 5 1 0 0 92 6 1182

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 31 5 7 5 0 1 82 12 830
2022 Does not provide services to public 56 28 7 5 3 0 1 85 8 1180
2020 Provides services to public 39 38 8 11 4 0 0 77 15 1179
2020 Does not provide services to public 42 39 7 9 2 0 1 82 11 1183
2019 Provides services to public 41 32 7 13 7 0 0 73 20 1088
2019 Does not provide services to public 53 32 6 8 2 0 0 85 10 1049

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 36 8 8 5 0 0 79 13 830
2022 Does not provide services to public 54 34 5 5 1 0 0 88 6 1180
2020 Provides services to public 43 38 8 9 3 0 0 80 12 1168
2020 Does not provide services to public 47 38 6 7 2 0 0 86 9 1175
2019 Provides services to public 38 37 9 10 6 0 0 76 16 1081
2019 Does not provide services to public 51 36 6 5 2 0 0 87 7 1040

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 79 16 2 1 1 0 0 96 2 830
2022 Does not provide services to public 85 12 1 1 0 0 0 98 1 1180
2020 Provides services to public 82 12 2 3 1 0 0 94 4 1174
2020 Does not provide services to public 85 12 1 1 1 0 0 97 1 1176

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 86 7 1 1 2 0 4 96 3 830
2022 Does not provide services to public 86 6 3 1 2 0 2 94 3 1180
2019 Provides services to public 84 7 3 1 1 0 3 94 3 1078
2019 Does not provide services to public 83 9 3 1 1 0 3 95 3 1044

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 18 10 5 3 11 2 79 9 830
2022 Does not provide services to public 46 25 15 4 1 8 1 78 6 1180
2020 Provides services to public 53 20 10 5 2 9 2 81 8 1175
2020 Does not provide services to public 46 28 12 3 1 9 1 82 5 1183
2019 Provides services to public 51 19 11 4 4 10 2 79 9 1083
2019 Does not provide services to public 45 26 13 4 2 9 1 79 6 1051

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 830
2022 Does not provide services to public 7 93 1180
2020 Provides services to public 9 91 1179
2020 Does not provide services to public 8 92 1180
2019 Provides services to public 16 84 1087
2019 Does not provide services to public 11 89 1050
2018 Provides services to public 19 81 766
2018 Does not provide services to public 14 86 757

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 85
2022 Does not provide services to public 43 57 95
2020 Provides services to public 47 53 113
2020 Does not provide services to public 39 61 94
2019 Provides services to public 52 48 167
2019 Does not provide services to public 45 55 124
2018 Provides services to public 58 42 143
2018 Does not provide services to public 47 53 107

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 85
2022 Does not provide services to public 58 42 95
2020 Provides services to public 54 46 113
2020 Does not provide services to public 64 36 94
2019 Provides services to public 59 41 167
2019 Does not provide services to public 70 30 124
2018 Provides services to public 50 50 143
2018 Does not provide services to public 63 37 107

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 85
2022 Does not provide services to public 9 91 95
2020 Provides services to public 5 95 113
2020 Does not provide services to public 6 94 94
2019 Provides services to public 5 95 167
2019 Does not provide services to public 5 95 124
2018 Provides services to public 5 95 143
2018 Does not provide services to public 7 93 107

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 85
2022 Does not provide services to public 1 99 95

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 85
2022 Does not provide services to public 3 97 95

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 85
2022 Does not provide services to public 6 94 95

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 85
2022 Does not provide services to public 3 97 95

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 85
2022 Does not provide services to public 42 58 95
2020 Provides services to public 35 65 113
2020 Does not provide services to public 44 56 94
2019 Provides services to public 40 60 166
2019 Does not provide services to public 44 56 124
2018 Provides services to public 41 59 143
2018 Does not provide services to public 34 66 107

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 85
2022 Does not provide services to public 37 63 95
2020 Provides services to public 37 63 113
2020 Does not provide services to public 48 52 94
2019 Provides services to public 42 58 166
2019 Does not provide services to public 49 51 124
2018 Provides services to public 38 62 143
2018 Does not provide services to public 31 69 107

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 32 68 85
2022 Does not provide services to public 39 61 95
2020 Provides services to public 39 61 113
2020 Does not provide services to public 47 53 94
2019 Provides services to public 50 50 166
2019 Does not provide services to public 49 51 124
2018 Provides services to public 44 56 143
2018 Does not provide services to public 47 53 107

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 85
2022 Does not provide services to public 39 61 95
2020 Provides services to public 39 61 113
2020 Does not provide services to public 42 58 94
2019 Provides services to public 50 50 166
2019 Does not provide services to public 55 45 124
2018 Provides services to public 38 62 143
2018 Does not provide services to public 42 58 107

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 85
2022 Does not provide services to public 44 56 95
2020 Provides services to public 31 69 113
2020 Does not provide services to public 37 63 94
2019 Provides services to public 30 70 166
2019 Does not provide services to public 38 62 124
2018 Provides services to public 30 70 143
2018 Does not provide services to public 29 71 107

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 53 47 85
2022 Does not provide services to public 51 49 95
2020 Provides services to public 57 43 113
2020 Does not provide services to public 38 62 94
2019 Provides services to public 52 48 166
2019 Does not provide services to public 45 55 124
2018 Provides services to public 55 45 143
2018 Does not provide services to public 54 46 107

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 85
2022 Does not provide services to public 26 74 95
2020 Provides services to public 38 62 113
2020 Does not provide services to public 39 61 94
2019 Provides services to public 41 59 166
2019 Does not provide services to public 35 65 124
2018 Provides services to public 31 69 143
2018 Does not provide services to public 27 73 107

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 85
2022 Does not provide services to public 0 100 95

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 85
2022 Does not provide services to public 2 98 95
2019 Provides services to public 8 92 166
2019 Does not provide services to public 4 96 124
2018 Provides services to public 8 92 143
2018 Does not provide services to public 6 94 107

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 85
2022 Does not provide services to public 5 95 95
2020 Provides services to public 17 83 113
2020 Does not provide services to public 8 92 94
2019 Provides services to public 13 87 166
2019 Does not provide services to public 10 90 124
2018 Provides services to public 18 82 143
2018 Does not provide services to public 5 95 107

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 57 43 85
2022 Does not provide services to public 43 57 95
2020 Provides services to public 42 58 113
2020 Does not provide services to public 44 56 94
2019 Provides services to public 52 48 166
2019 Does not provide services to public 47 53 124
2018 Provides services to public 50 50 143
2018 Does not provide services to public 42 58 107

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 85
2022 Does not provide services to public 19 81 95
2020 Provides services to public 24 76 113
2020 Does not provide services to public 25 75 94
2019 Provides services to public 29 71 166
2019 Does not provide services to public 26 74 124
2018 Provides services to public 21 79 143
2018 Does not provide services to public 21 79 107

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 85
2022 Does not provide services to public 17 83 95
2020 Provides services to public 9 91 113
2020 Does not provide services to public 11 89 94
2019 Provides services to public 20 80 166
2019 Does not provide services to public 16 84 124
2018 Provides services to public 17 83 143
2018 Does not provide services to public 15 85 107

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 57 43 85
2022 Does not provide services to public 50 50 95
2020 Provides services to public 54 46 113
2020 Does not provide services to public 53 47 94
2019 Provides services to public 57 43 166
2019 Does not provide services to public 53 47 123
2018 Provides services to public 52 48 143
2018 Does not provide services to public 52 48 106

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 85
2022 Does not provide services to public 26 74 95
2020 Provides services to public 34 66 113
2020 Does not provide services to public 28 72 94
2019 Provides services to public 32 68 166
2019 Does not provide services to public 27 73 123
2018 Provides services to public 26 74 143
2018 Does not provide services to public 25 75 106

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 85
2022 Does not provide services to public 5 95 95
2020 Provides services to public 8 92 113
2020 Does not provide services to public 6 94 94
2019 Provides services to public 6 94 166
2019 Does not provide services to public 12 88 123
2018 Provides services to public 6 94 143
2018 Does not provide services to public 6 94 106

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 85
2022 Does not provide services to public 10 90 95
2020 Provides services to public 28 72 113
2020 Does not provide services to public 20 80 94
2019 Provides services to public 27 73 166
2019 Does not provide services to public 25 75 123
2018 Provides services to public 23 77 143
2018 Does not provide services to public 19 81 106

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 85
2022 Does not provide services to public 7 93 95
2020 Provides services to public 9 91 113
2020 Does not provide services to public 9 91 94
2019 Provides services to public 13 87 166
2019 Does not provide services to public 8 92 123

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 85
2022 Does not provide services to public 4 96 95
2020 Provides services to public 9 91 113
2020 Does not provide services to public 6 94 94
2019 Provides services to public 9 91 166
2019 Does not provide services to public 4 96 123
2018 Provides services to public 11 89 143
2018 Does not provide services to public 0 100 106

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 85
2022 Does not provide services to public 3 97 95
2020 Provides services to public 9 91 113
2020 Does not provide services to public 10 90 94
2019 Provides services to public 16 84 166
2019 Does not provide services to public 11 89 123
2018 Provides services to public 13 87 143
2018 Does not provide services to public 10 90 106

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 85
2022 Does not provide services to public 6 94 95
2020 Provides services to public 12 88 113
2020 Does not provide services to public 10 90 94
2019 Provides services to public 17 83 166
2019 Does not provide services to public 8 92 123
2018 Provides services to public 11 89 143
2018 Does not provide services to public 5 95 106

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 85
2022 Does not provide services to public 36 64 95
2020 Provides services to public 24 76 113
2020 Does not provide services to public 29 71 94
2019 Provides services to public 21 79 166
2019 Does not provide services to public 27 73 123
2018 Provides services to public 25 75 143
2018 Does not provide services to public 35 65 106

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 75
2022 Does not provide services to public 8 92 90
2020 Provides services to public 9 91 103
2020 Does not provide services to public 10 90 88
2019 Provides services to public 6 94 150
2019 Does not provide services to public 8 92 115
2018 Provides services to public 13 87 126
2018 Does not provide services to public 7 93 107

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 75
2022 Does not provide services to public 27 73 90
2020 Provides services to public 22 78 103
2020 Does not provide services to public 20 80 88
2019 Provides services to public 12 88 150
2019 Does not provide services to public 17 83 115
2018 Provides services to public 22 78 126
2018 Does not provide services to public 24 76 107

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 75
2022 Does not provide services to public 3 97 90
2020 Provides services to public 14 86 103
2020 Does not provide services to public 6 94 88
2018 Provides services to public 10 90 126
2018 Does not provide services to public 8 92 107

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 75
2022 Does not provide services to public 2 98 90
2020 Provides services to public 6 94 103
2020 Does not provide services to public 6 94 88
2019 Provides services to public 5 95 150
2019 Does not provide services to public 5 95 115
2018 Provides services to public 5 95 126
2018 Does not provide services to public 9 91 107

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 75
2022 Does not provide services to public 11 89 90
2020 Provides services to public 15 85 103
2020 Does not provide services to public 11 89 88
2019 Provides services to public 10 90 150
2019 Does not provide services to public 11 89 115
2018 Provides services to public 11 89 126
2018 Does not provide services to public 6 94 107

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 75
2022 Does not provide services to public 12 88 90
2020 Provides services to public 13 87 103
2020 Does not provide services to public 10 90 88
2019 Provides services to public 8 92 150
2019 Does not provide services to public 16 84 115
2018 Provides services to public 6 94 126
2018 Does not provide services to public 7 93 107

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 75
2022 Does not provide services to public 10 90 90
2020 Provides services to public 7 93 103
2020 Does not provide services to public 11 89 88
2019 Provides services to public 12 88 150
2019 Does not provide services to public 16 84 115
2018 Provides services to public 6 94 126
2018 Does not provide services to public 12 88 107

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 75
2022 Does not provide services to public 18 82 90
2020 Provides services to public 10 90 103
2020 Does not provide services to public 14 86 88
2019 Provides services to public 13 87 150
2019 Does not provide services to public 14 86 115
2018 Provides services to public 9 91 126
2018 Does not provide services to public 15 85 107

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 75
2022 Does not provide services to public 10 90 90
2020 Provides services to public 12 88 103
2020 Does not provide services to public 16 84 88
2019 Provides services to public 16 84 150
2019 Does not provide services to public 9 91 115
2018 Provides services to public 10 90 126
2018 Does not provide services to public 7 93 107

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 75
2022 Does not provide services to public 23 77 90
2020 Provides services to public 29 71 103
2020 Does not provide services to public 29 71 88
2019 Provides services to public 37 63 150
2019 Does not provide services to public 36 64 115
2018 Provides services to public 33 67 126
2018 Does not provide services to public 22 78 107

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 75
2022 Does not provide services to public 4 96 90
2020 Provides services to public 9 91 103
2020 Does not provide services to public 12 88 88
2019 Provides services to public 9 91 150
2019 Does not provide services to public 5 95 115
2018 Provides services to public 6 94 126
2018 Does not provide services to public 6 94 107

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 45 55 75
2022 Does not provide services to public 50 50 90
2020 Provides services to public 47 53 103
2020 Does not provide services to public 49 51 88
2019 Provides services to public 55 45 150
2019 Does not provide services to public 56 44 115
2018 Provides services to public 46 54 126
2018 Does not provide services to public 45 55 107

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 75
2022 Does not provide services to public 0 100 90

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 52 48 75
2022 Does not provide services to public 58 42 90
2020 Provides services to public 47 53 103
2020 Does not provide services to public 60 40 88
2019 Provides services to public 57 43 150
2019 Does not provide services to public 63 37 115
2018 Provides services to public 52 48 126
2018 Does not provide services to public 58 42 107

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 75
2022 Does not provide services to public 0 100 90

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 75
2022 Does not provide services to public 8 92 90
2020 Provides services to public 16 84 103
2020 Does not provide services to public 19 81 88
2019 Provides services to public 15 85 150
2019 Does not provide services to public 9 91 115
2018 Provides services to public 21 79 126
2018 Does not provide services to public 10 90 107

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 13 13 6 6 34 10 55 22 830
2022 Does not provide services to public 17 14 14 5 5 37 9 57 18 1180
2020 Provides services to public 27 16 15 6 5 24 7 62 17 1176
2020 Does not provide services to public 24 18 16 6 3 27 6 63 14 1178
2019 Provides services to public 18 16 20 8 8 22 9 49 23 1086
2019 Does not provide services to public 17 17 21 7 6 26 7 49 19 1052
2018 Provides services to public 12 17 26 9 10 22 3 39 26 766
2018 Does not provide services to public 15 18 23 8 6 25 5 47 21 759

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 30 13 6 5 10 2 74 12 830
2022 Does not provide services to public 37 31 14 5 3 9 1 75 9 1180
2020 Provides services to public 46 29 12 4 4 5 1 79 8 1174
2020 Does not provide services to public 42 31 13 4 2 6 1 78 7 1177
2019 Provides services to public 35 29 16 8 5 6 1 69 14 1086
2019 Does not provide services to public 36 31 16 6 3 8 0 73 10 1048
2018 Provides services to public 23 31 18 11 7 9 1 60 20 766
2018 Does not provide services to public 28 33 19 10 3 7 0 66 14 757

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 830
2022 Does not provide services to public 5 95 1180
2020 Provides services to public 6 94 1179
2020 Does not provide services to public 3 97 1175
2019 Provides services to public 6 94 1089
2019 Does not provide services to public 4 96 1052
2018 Provides services to public 11 89 765
2018 Does not provide services to public 4 96 752

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 65
2022 Does not provide services to public 26 74 60
2020 Provides services to public 21 79 69
2020 Does not provide services to public 32 68 39
2019 Provides services to public 26 74 73
2019 Does not provide services to public 45 55 44
2018 Provides services to public 34 66 86
2018 Does not provide services to public 36 64 31

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 87 13 65
2022 Does not provide services to public 82 18 60
2020 Provides services to public 87 13 69
2020 Does not provide services to public 79 21 39
2019 Provides services to public 78 22 73
2019 Does not provide services to public 75 25 44
2018 Provides services to public 80 20 86
2018 Does not provide services to public 73 27 31

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 65
2022 Does not provide services to public 2 98 60

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 65
2022 Does not provide services to public 0 100 60
2020 Provides services to public 0 100 69
2020 Does not provide services to public 0 100 39

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 65
2022 Does not provide services to public 5 95 60

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 65
2022 Does not provide services to public 3 97 60
2019 Provides services to public 10 90 73
2019 Does not provide services to public 0 100 44
2018 Provides services to public 13 87 86
2018 Does not provide services to public 0 100 31

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 65
2022 Does not provide services to public 11 89 60

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 65
2022 Does not provide services to public 17 83 60
2020 Provides services to public 14 86 69
2020 Does not provide services to public 13 87 39

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 65
2022 Does not provide services to public 7 93 60
2020 Provides services to public 13 87 69
2020 Does not provide services to public 11 89 39
2019 Provides services to public 9 91 73
2019 Does not provide services to public 15 85 43

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 65
2022 Does not provide services to public 9 91 60
2018 Provides services to public 7 93 87
2018 Does not provide services to public 0 100 31

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 65
2022 Does not provide services to public 10 90 60

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 32 68 65
2022 Does not provide services to public 33 67 60
2020 Provides services to public 27 73 69
2020 Does not provide services to public 37 63 39
2019 Provides services to public 30 70 73
2019 Does not provide services to public 28 72 43
2018 Provides services to public 18 82 87
2018 Does not provide services to public 25 75 31

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 65
2022 Does not provide services to public 26 74 60
2020 Provides services to public 17 83 69
2020 Does not provide services to public 24 76 39
2019 Provides services to public 27 73 73
2019 Does not provide services to public 29 71 43
2018 Provides services to public 22 78 87
2018 Does not provide services to public 33 67 31

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 65
2022 Does not provide services to public 4 96 60

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 65
2022 Does not provide services to public 7 93 60
2020 Provides services to public 0 100 69
2020 Does not provide services to public 0 100 39
2019 Provides services to public 0 100 73
2019 Does not provide services to public 0 100 43

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 65
2022 Does not provide services to public 4 96 60

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 65
2022 Does not provide services to public 13 87 60
2019 Provides services to public 21 79 73
2019 Does not provide services to public 13 87 43
2018 Provides services to public 18 82 87
2018 Does not provide services to public 15 85 31

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 65
2022 Does not provide services to public 4 96 60
2020 Provides services to public 0 100 69
2020 Does not provide services to public 0 100 39
2019 Provides services to public 0 100 73
2019 Does not provide services to public 0 100 43

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 65
2022 Does not provide services to public 15 85 60
2020 Provides services to public 28 72 69
2020 Does not provide services to public 29 71 39
2019 Provides services to public 39 61 73
2019 Does not provide services to public 24 76 43
2018 Provides services to public 46 54 87
2018 Does not provide services to public 26 74 31

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 65
2022 Does not provide services to public 0 100 60
2020 Provides services to public 0 100 69
2020 Does not provide services to public 0 100 39
2019 Provides services to public 0 100 73
2019 Does not provide services to public 0 100 43

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 65
2022 Does not provide services to public 23 77 60
2020 Provides services to public 15 85 69
2020 Does not provide services to public 18 82 39
2019 Provides services to public 23 77 73
2019 Does not provide services to public 23 77 43

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 70
2022 Does not provide services to public 28 72 60
2020 Provides services to public 34 66 69
2020 Does not provide services to public 32 68 39
2019 Provides services to public 51 49 73
2019 Does not provide services to public 32 68 43
2018 Provides services to public 33 67 87
2018 Does not provide services to public 27 73 31

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 70
2022 Does not provide services to public 11 89 60
2020 Provides services to public 19 81 69
2020 Does not provide services to public 18 82 39
2019 Provides services to public 27 73 73
2019 Does not provide services to public 11 89 43

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 70
2022 Does not provide services to public 1 99 60
2018 Provides services to public 9 91 87
2018 Does not provide services to public 0 100 31

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 70
2022 Does not provide services to public 14 86 60
2020 Provides services to public 34 66 69
2020 Does not provide services to public 22 78 39
2019 Provides services to public 29 71 73
2019 Does not provide services to public 18 82 43

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 70
2022 Does not provide services to public 2 98 60
2019 Provides services to public 12 88 73
2019 Does not provide services to public 0 100 43
2018 Provides services to public 6 94 87
2018 Does not provide services to public 0 100 31

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 70
2022 Does not provide services to public 4 96 60
2018 Provides services to public 19 81 87
2018 Does not provide services to public 0 100 31

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 70
2022 Does not provide services to public 3 97 60
2018 Provides services to public 9 91 87
2018 Does not provide services to public 16 84 31

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 70
2022 Does not provide services to public 2 98 60

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 70
2022 Does not provide services to public 61 39 60
2020 Provides services to public 38 62 69
2020 Does not provide services to public 52 48 39
2019 Provides services to public 36 64 73
2019 Does not provide services to public 52 48 43
2018 Provides services to public 42 58 87
2018 Does not provide services to public 58 42 31

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 60
2022 Does not provide services to public 2 98 60

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 60
2022 Does not provide services to public 9 91 60
2018 Provides services to public 15 85 70
2018 Does not provide services to public 23 77 31

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 60
2022 Does not provide services to public 1 99 60

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 60
2022 Does not provide services to public 3 97 60

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 60
2022 Does not provide services to public 2 98 60

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 60
2022 Does not provide services to public 6 94 60

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 60
2022 Does not provide services to public 7 93 60

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 60
2022 Does not provide services to public 13 87 60

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 60
2022 Does not provide services to public 8 92 60
2018 Provides services to public 16 84 70
2018 Does not provide services to public 15 85 31

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 60
2022 Does not provide services to public 25 75 60
2018 Provides services to public 39 61 70
2018 Does not provide services to public 14 86 31

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 60
2022 Does not provide services to public 6 94 60

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 57 43 60
2022 Does not provide services to public 40 60 60
2018 Provides services to public 66 34 70
2018 Does not provide services to public 30 70 31

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 60
2022 Does not provide services to public 1 99 60

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 58 42 60
2022 Does not provide services to public 65 35 60
2018 Provides services to public 66 34 70
2018 Does not provide services to public 49 51 31

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 60
2022 Does not provide services to public 2 98 60

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 60
2022 Does not provide services to public 14 86 60

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 15 15 3 5 36 7 59 14 830
2022 Does not provide services to public 19 13 17 4 3 38 6 58 11 1180
2020 Provides services to public 29 16 16 4 3 26 6 66 10 1171
2020 Does not provide services to public 26 18 17 2 2 29 6 68 5 1179
2019 Provides services to public 21 14 21 5 4 26 9 55 13 1086
2019 Does not provide services to public 21 15 21 3 3 32 6 58 9 1047
2018 Provides services to public 15 16 27 6 6 26 4 45 17 768
2018 Does not provide services to public 17 19 25 3 2 30 4 55 8 757

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 30 14 4 5 11 2 74 10 830
2022 Does not provide services to public 37 30 14 5 2 11 1 77 7 1180
2020 Provides services to public 47 28 12 4 3 5 1 80 7 1174
2020 Does not provide services to public 43 32 13 2 2 6 1 81 4 1179
2019 Provides services to public 39 27 16 5 3 9 2 73 9 1088
2019 Does not provide services to public 39 29 18 3 2 10 1 75 5 1049
2018 Provides services to public 27 28 22 7 5 10 2 62 13 766
2018 Does not provide services to public 29 33 20 4 1 11 1 71 6 756

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 830
2022 Does not provide services to public 11 89 1180
2020 Provides services to public 19 81 1173
2020 Does not provide services to public 10 90 1177
2019 Provides services to public 24 76 1086
2019 Does not provide services to public 14 86 1052

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 69 31 170
2022 Does not provide services to public 66 34 135
2020 Provides services to public 62 38 227
2020 Does not provide services to public 59 41 127

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 70 30 170
2022 Does not provide services to public 76 24 135
2020 Provides services to public 81 19 227
2020 Does not provide services to public 81 19 127
2019 Provides services to public 83 17 274
2019 Does not provide services to public 91 9 154

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 31 4 15 4 0 0 76 19 120
2022 Does not provide services to public 54 29 3 9 4 1 0 84 13 100
2020 Provides services to public 49 30 8 9 4 1 0 79 13 183
2020 Does not provide services to public 56 34 2 4 2 0 1 92 6 102
2019 Provides services to public 45 29 7 12 6 0 0 75 18 226
2019 Does not provide services to public 57 26 2 11 3 0 0 84 14 138

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 29 6 8 4 2 2 81 13 830
2022 Does not provide services to public 59 27 5 4 2 2 1 89 6 1180
2020 Provides services to public 53 30 6 5 2 2 2 86 8 1177
2020 Does not provide services to public 61 26 5 3 1 2 2 91 4 1178

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 35 46 10 1 7 460
2022 Does not provide services to public 59 21 4 2 14 520

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 480
2022 Does not provide services to public 69 31 540

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 480
2022 Does not provide services to public 33 67 540

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 480
2022 Does not provide services to public 51 49 540

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 480
2022 Does not provide services to public 41 59 540

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 480
2022 Does not provide services to public 16 84 540

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 480
2022 Does not provide services to public 31 69 540

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 480
2022 Does not provide services to public 13 87 540

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 480
2022 Does not provide services to public 13 87 540

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 480
2022 Does not provide services to public 7 93 540

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 480
2022 Does not provide services to public 16 84 540

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 480
2022 Does not provide services to public 29 71 540

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 480
2022 Does not provide services to public 2 98 540

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 480
2022 Does not provide services to public 24 76 540

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 76 12 3 2 3 0 5 92 5 480
2022 Does not provide services to public 86 7 3 1 0 0 3 96 1 540

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 6 15 13 54 4 5 73 10 480
2022 Does not provide services to public 9 13 13 12 49 2 3 64 23 540

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 13 16 17 45 3 1 65 18 480
2022 Does not provide services to public 8 21 14 14 39 2 2 55 30 540
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 23 5 6 6 1 0 83 12 830
2022 Does not provide services to public 60 25 5 5 4 1 1 86 9 1180
2020 Provides services to public 58 23 7 6 4 1 0 82 11 1170
2020 Does not provide services to public 59 26 7 4 3 0 0 86 8 1177

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 3 12 6 44 5 25 73 10 830
2022 Does not provide services to public 2 3 10 4 50 5 26 79 6 1175

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 39 9 7 6 1 0 78 13 830
2022 Does not provide services to public 42 39 11 5 2 1 0 82 7 1180
2020 Provides services to public 54 35 6 4 1 1 0 89 5 1171
2020 Does not provide services to public 54 36 6 2 1 1 0 91 3 1178
2019 Provides services to public 44 37 10 6 2 0 0 81 8 1088
2019 Does not provide services to public 54 36 6 3 1 1 0 90 4 1042
2018 Provides services to public 39 40 11 5 4 0 0 80 10 767
2018 Does not provide services to public 52 36 7 3 1 1 0 89 4 751

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 8 26 36 23 7 830
2022 Does not provide services to public 11 30 37 18 4 1180

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 24 5 5 4 3 1 85 9 830
2022 Does not provide services to public 63 23 6 3 2 2 1 88 5 1180
2020 Provides services to public 57 22 11 4 3 3 0 81 7 1171
2020 Does not provide services to public 58 24 10 2 3 3 1 85 5 1174

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 22 6 11 9 1 1 74 20 830
2022 Does not provide services to public 54 22 7 9 7 1 0 77 16 1180
2020 Provides services to public 47 24 10 10 8 2 0 72 18 1176
2020 Does not provide services to public 46 28 10 10 7 1 0 74 16 1177

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 36 10 14 11 1 0 64 26 830
2022 Does not provide services to public 35 37 12 10 4 2 1 74 14 1180
2020 Provides services to public 42 30 13 8 6 1 0 73 14 1179
2020 Does not provide services to public 45 34 11 6 3 1 0 79 9 1180
2019 Provides services to public 27 34 13 14 12 0 0 61 26 1089
2019 Does not provide services to public 32 37 13 11 5 1 0 70 16 1049
2018 Provides services to public 23 33 13 17 14 0 0 56 31 767
2018 Does not provide services to public 29 36 15 12 8 1 0 65 20 759

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 59 6 7 7 1 0 80 14 90
2022 Does not provide services to public 24 54 8 11 1 1 1 79 13 305
2020 Provides services to public 30 44 12 10 3 1 0 75 13 123
2020 Does not provide services to public 31 49 10 9 1 0 1 80 10 329
2019 Provides services to public 20 51 21 5 3 0 0 71 8 107
2019 Does not provide services to public 23 49 15 9 2 1 2 74 11 266

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 32 15 9 11 0 1 64 21 820
2022 Does not provide services to public 38 32 15 7 7 0 1 70 14 1175
2020 Provides services to public 35 28 20 9 8 0 0 63 16 1175
2020 Does not provide services to public 35 31 20 8 6 0 0 66 14 1180
2019 Provides services to public 23 27 20 12 18 0 0 50 29 1089
2019 Does not provide services to public 21 30 24 13 13 0 1 51 25 1050
2018 Provides services to public 19 24 20 14 23 0 0 43 36 766
2018 Does not provide services to public 18 28 23 13 17 0 1 46 30 758

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 21 19 15 32 0 1 34 47 820
2022 Does not provide services to public 20 31 26 12 12 0 0 51 23 1175
2020 Provides services to public 21 23 22 16 17 1 1 44 33 1177
2020 Does not provide services to public 24 29 26 12 9 1 0 53 21 1180
2019 Provides services to public 18 20 22 15 24 0 0 39 39 1086
2019 Does not provide services to public 20 32 26 14 7 0 1 52 21 1051
2018 Provides services to public 11 19 22 20 27 0 0 30 47 764
2018 Does not provide services to public 14 30 31 15 10 0 0 44 25 759

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 24 20 13 17 0 3 48 31 825
2022 Does not provide services to public 30 30 20 10 8 0 2 61 18 1175
2020 Provides services to public 35 26 17 10 9 2 2 63 19 1173
2020 Does not provide services to public 34 29 21 9 5 1 1 64 14 1178
2019 Provides services to public 29 24 21 11 12 0 2 55 24 1084
2019 Does not provide services to public 29 32 20 11 6 0 1 62 17 1045
2018 Provides services to public 20 26 26 14 12 0 2 47 27 760
2018 Does not provide services to public 19 31 25 15 9 0 1 50 24 753

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 17 19 16 31 0 1 33 47 825
2022 Does not provide services to public 24 26 22 12 14 1 2 51 26 1180
2020 Provides services to public 26 22 18 15 17 2 1 49 32 1168
2020 Does not provide services to public 31 27 21 12 7 2 1 59 20 1171
2019 Provides services to public 19 21 19 16 25 1 0 40 41 1084
2019 Does not provide services to public 26 29 21 14 8 1 1 56 23 1048
2018 Provides services to public 12 18 19 18 33 0 0 30 51 759
2018 Does not provide services to public 16 28 26 18 12 0 0 44 30 754

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 14 7 3 3 1 13 84 7 825
2022 Does not provide services to public 58 19 8 5 3 0 6 83 8 1175
2020 Provides services to public 63 15 9 4 2 1 7 84 7 1169
2020 Does not provide services to public 54 23 11 5 3 1 2 80 9 1174
2019 Provides services to public 60 19 8 3 2 1 7 85 6 1086
2019 Does not provide services to public 52 25 12 4 4 0 4 80 8 1044
2018 Provides services to public 54 20 10 3 3 0 10 82 7 760
2018 Does not provide services to public 44 26 13 7 4 1 5 75 12 752

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 29 18 10 11 0 1 61 21 825
2022 Does not provide services to public 35 29 19 8 7 0 1 65 15 1180
2020 Provides services to public 34 27 19 10 10 0 0 61 20 1175
2020 Does not provide services to public 36 30 17 11 6 0 0 66 17 1172
2019 Provides services to public 35 30 18 8 8 0 0 66 16 1089
2019 Does not provide services to public 38 30 19 8 6 0 0 68 13 1044
2018 Provides services to public 27 25 22 11 13 0 1 53 25 765
2018 Does not provide services to public 30 28 22 10 9 0 1 59 19 754

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 29 20 10 10 1 1 58 21 825
2022 Does not provide services to public 33 33 18 8 6 0 1 67 14 1180
2020 Provides services to public 38 30 17 8 5 1 1 70 13 1171
2020 Does not provide services to public 40 34 17 6 2 1 1 75 8 1178
2019 Provides services to public 28 32 20 11 9 0 1 60 20 1086
2019 Does not provide services to public 29 38 20 7 4 0 1 68 12 1044
2018 Provides services to public 20 35 21 13 10 1 1 56 23 761
2018 Does not provide services to public 22 42 22 9 4 1 1 65 13 756

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 25 17 14 22 0 1 46 37 825
2022 Does not provide services to public 24 33 21 11 9 0 1 58 21 1180
2020 Provides services to public 30 29 19 12 8 1 1 60 20 1172
2020 Does not provide services to public 31 33 21 11 3 0 1 64 14 1180
2019 Provides services to public 22 25 22 16 14 0 0 47 31 1087
2019 Does not provide services to public 22 34 24 12 7 0 1 56 20 1050
2018 Provides services to public 15 30 24 18 12 0 1 45 30 764
2018 Does not provide services to public 14 33 29 16 7 0 1 48 23 755

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 28 16 11 12 0 1 60 23 830
2022 Does not provide services to public 33 32 17 9 7 0 1 66 17 1180
2020 Provides services to public 37 30 16 9 6 0 1 68 15 1173
2020 Does not provide services to public 35 34 19 8 4 0 1 69 12 1174
2019 Provides services to public 28 27 18 14 12 0 0 56 26 1090
2019 Does not provide services to public 25 35 22 11 6 0 0 61 17 1048
2018 Provides services to public 25 30 23 13 9 0 1 55 22 764
2018 Does not provide services to public 23 28 27 12 8 0 1 52 20 754

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 26 14 8 10 0 1 67 19 825
2022 Does not provide services to public 51 26 12 5 6 0 1 78 11 1175
2020 Provides services to public 51 22 13 6 6 1 1 74 13 1172
2020 Does not provide services to public 55 25 11 4 3 0 1 81 7 1173
2019 Provides services to public 41 24 15 10 9 0 1 65 20 1083
2019 Does not provide services to public 45 31 13 6 4 0 0 76 10 1048

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 26 12 4 3 0 1 81 7 820
2022 Does not provide services to public 54 26 11 4 4 0 0 81 8 1175
2020 Provides services to public 26 29 23 13 10 0 0 55 22 1171
2020 Does not provide services to public 26 33 24 11 6 0 1 59 17 1179

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 25 22 14 23 1 0 41 37 825
2022 Does not provide services to public 32 34 19 8 6 0 1 67 14 1175
2020 Provides services to public 16 27 21 18 17 0 0 44 35 1174
2020 Does not provide services to public 27 34 21 11 5 0 0 62 17 1174
2019 Provides services to public 20 23 20 16 20 0 0 44 36 1082
2019 Does not provide services to public 28 36 19 8 7 0 0 65 16 1045
2018 Provides services to public 17 26 23 17 16 0 1 43 33 764
2018 Does not provide services to public 23 31 27 12 7 0 0 54 19 754

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 20 9 5 6 0 2 80 11 825
2022 Does not provide services to public 63 19 7 3 4 1 2 85 8 1175
2020 Provides services to public 52 26 13 5 3 1 1 79 8 1167
2020 Does not provide services to public 53 29 11 4 2 0 1 83 6 1170
2019 Provides services to public 50 23 14 8 5 0 1 73 13 1077
2019 Does not provide services to public 58 25 9 4 3 0 1 84 7 1044
2018 Provides services to public 43 24 14 9 9 0 1 68 18 764
2018 Does not provide services to public 53 26 12 4 4 0 2 80 8 752

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 30 12 4 3 0 1 81 7 830
2022 Does not provide services to public 58 31 6 2 1 0 1 91 3 1175
2020 Provides services to public 35 37 18 6 4 0 0 72 10 1165
2020 Does not provide services to public 43 36 15 4 2 0 0 79 6 1170

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 13 4 4 4 1 5 87 8 825
2022 Does not provide services to public 77 11 3 1 1 1 6 94 3 1180
2020 Provides services to public 70 16 7 2 2 0 2 89 4 1169
2020 Does not provide services to public 76 15 4 1 1 1 3 94 2 1173
2019 Provides services to public 72 13 5 2 3 0 4 89 6 1083
2019 Does not provide services to public 77 11 3 1 1 0 6 94 2 1043
2018 Provides services to public 61 15 9 5 5 0 4 80 11 760
2018 Does not provide services to public 72 14 7 2 1 0 4 90 3 748

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 9 3 3 4 2 4 90 7 830
2022 Does not provide services to public 82 7 3 1 2 1 3 93 4 1180
2020 Provides services to public 84 8 3 2 2 0 1 93 4 1172
2020 Does not provide services to public 86 6 3 1 2 0 2 94 2 1169
2019 Provides services to public 71 12 6 3 4 0 3 86 7 1089
2019 Does not provide services to public 76 10 5 2 4 0 3 89 6 1049
2018 Provides services to public 63 16 9 4 5 1 2 81 10 763
2018 Does not provide services to public 70 14 8 2 4 1 2 86 6 750

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 73 17 4 1 2 1 3 93 3 825
2022 Does not provide services to public 76 16 4 1 1 0 2 94 2 1180
2020 Provides services to public 77 15 4 1 1 0 1 94 2 1160
2020 Does not provide services to public 75 18 4 1 1 0 1 94 2 1164
2019 Provides services to public 59 25 9 3 2 0 1 86 6 1087
2019 Does not provide services to public 61 26 9 2 2 0 1 88 3 1048
2018 Provides services to public 54 25 15 4 2 0 0 79 6 766
2018 Does not provide services to public 55 28 10 3 3 0 1 84 6 756

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 14 5 3 5 0 2 86 9 825
2022 Does not provide services to public 70 16 5 3 3 1 2 88 6 1180
2020 Provides services to public 75 13 5 3 3 1 1 89 6 1168
2020 Does not provide services to public 75 14 6 2 2 0 1 90 4 1172
2019 Provides services to public 65 16 8 5 5 0 1 82 10 1086
2019 Does not provide services to public 66 17 8 4 4 0 1 85 8 1041
2018 Provides services to public 55 20 9 7 8 0 0 76 15 759
2018 Does not provide services to public 55 22 12 5 5 0 1 77 10 753

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 6 2 1 1 0 29 94 3 825
2022 Does not provide services to public 62 10 4 1 1 0 23 93 2 1175
2020 Provides services to public 65 6 3 1 1 0 25 95 2 1166
2020 Does not provide services to public 65 11 4 1 1 0 19 94 2 1174
2019 Provides services to public 61 7 3 1 1 0 27 94 2 1072
2019 Does not provide services to public 62 11 3 2 0 0 21 93 3 1044
2018 Provides services to public 54 7 4 2 0 0 33 91 3 759
2018 Does not provide services to public 46 15 7 2 0 0 31 88 3 752

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 20 10 5 4 0 5 80 10 820
2022 Does not provide services to public 75 14 4 1 1 0 5 94 2 1170
2020 Provides services to public 62 20 10 4 2 1 1 84 6 1172
2020 Does not provide services to public 78 14 3 1 0 0 2 95 1 1180
2019 Provides services to public 56 20 13 5 3 0 2 78 9 1084
2019 Does not provide services to public 76 14 4 1 1 0 5 94 2 1045
2018 Provides services to public 51 23 13 6 4 0 2 76 11 765
2018 Does not provide services to public 67 19 7 1 1 0 6 91 1 751

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 17 8 6 9 0 4 76 16 825
2022 Does not provide services to public 65 13 7 4 7 1 3 81 12 1180
2020 Provides services to public 63 16 9 5 7 0 1 80 12 1177
2020 Does not provide services to public 66 16 8 4 5 0 1 83 9 1180
2019 Provides services to public 67 15 7 3 6 1 2 85 9 1085
2019 Does not provide services to public 70 14 6 4 4 0 2 86 8 1047
2018 Provides services to public 68 16 6 3 4 0 3 86 8 767
2018 Does not provide services to public 69 14 7 3 4 0 3 86 8 755

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 28 13 3 2 0 2 81 5 825
2022 Does not provide services to public 53 28 12 3 2 1 2 83 5 1180
2020 Provides services to public 51 28 13 5 2 0 1 80 8 1175
2020 Does not provide services to public 49 32 12 5 2 0 1 82 7 1179
2019 Provides services to public 55 28 11 2 2 0 1 84 4 1083
2019 Does not provide services to public 55 29 11 2 1 0 1 85 3 1042
2018 Provides services to public 48 30 13 4 3 0 2 79 7 766
2018 Does not provide services to public 48 33 13 3 1 0 2 83 4 753

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 25 34 19 12 0 0 35 31 830
2022 Does not provide services to public 12 38 34 11 4 0 0 50 15 1180
2020 Provides services to public 17 34 32 11 7 0 0 51 18 1176
2020 Does not provide services to public 19 38 32 8 3 0 0 57 11 1177
2019 Provides services to public 15 30 29 17 9 0 0 45 26 1088
2019 Does not provide services to public 19 40 29 9 3 0 0 58 12 1051
2018 Provides services to public 12 27 32 18 12 0 0 39 29 769
2018 Does not provide services to public 14 34 35 12 5 0 0 48 17 757

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 25 37 14 8 0 0 22 41 830
2022 Does not provide services to public 7 19 40 24 10 0 0 34 26 1180
2020 Provides services to public 14 22 34 20 10 0 0 31 35 1170
2020 Does not provide services to public 8 18 40 24 10 0 0 34 26 1172
2019 Provides services to public 16 24 33 17 10 0 0 27 40 1087
2019 Does not provide services to public 7 19 39 26 9 0 0 35 26 1046
2018 Provides services to public 21 24 33 15 6 0 0 22 45 763
2018 Does not provide services to public 10 22 39 23 7 0 0 30 32 748
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 18 68 13 0 830
2022 Does not provide services to public 20 68 11 1 1180
2020 Provides services to public 32 49 17 2 1179
2020 Does not provide services to public 31 50 17 2 1181

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 150
2022 Does not provide services to public 45 55 245
2020 Provides services to public 44 56 372
2020 Does not provide services to public 44 56 369

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 16 10 4 5 3 17 75 12 830
2022 Does not provide services to public 49 18 9 4 4 2 13 80 10 1180
2020 Provides services to public 45 18 10 5 7 2 12 74 14 1177
2020 Does not provide services to public 44 20 13 7 4 1 11 74 12 1180
2019 Provides services to public 43 17 12 9 11 1 7 65 22 1073
2019 Does not provide services to public 43 21 14 7 6 0 8 70 14 1039
2018 Provides services to public 38 14 14 10 15 1 7 58 27 765
2018 Does not provide services to public 39 21 18 9 7 1 6 64 17 754

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 24 17 11 31 3 4 36 46 150
2022 Does not provide services to public 13 28 11 18 24 1 6 44 45 245
2020 Provides services to public 13 27 17 18 20 2 4 42 40 372
2020 Does not provide services to public 13 30 16 18 17 1 4 46 37 370

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 21 13 16 41 1 1 28 59 150
2022 Does not provide services to public 9 21 11 18 34 2 5 32 56 245
2020 Provides services to public 10 23 13 22 30 2 2 33 53 372
2020 Does not provide services to public 9 20 14 21 31 1 3 30 55 369
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