2022 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	42	9	6	2	1	83	8	128
2020	CS-02	53	33	8	6	0	0	86	6	36
2020	CS-03	24	51	13	7	2	2	77	9	45
2020	CS-04	48	43	5	5	0	0	90	5	21
2019	CS	36	42	12	7	3	0	78	10	67
2019	CS-02	35	45	20	0	0	0	80	0	20
2019	CS-03	41	36	5	14	5	0	77	18	22
2019	CS-04	45	45	9	0	0	0	91	0	11
2018	CS	41	34	9	13	3	0	75	16	32
2018	CS-02	38	46	8	0	8	0	85	8	13

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	34	12	6	2	1	79	9	127
2020	CS-02	51	26	11	11	0	0	77	11	35
2020	CS-03	40	44	7	2	4	2	86	7	45
2020	CS-04	43	38	19	0	0	0	81	0	21
2019	CS	36	42	10	10	1	0	78	12	67
2019	CS-02	35	50	10	5	0	0	85	5	20
2019	CS-03	36	41	9	14	0	0	77	14	22
2019	CS-04	45	18	27	9	0	0	64	9	11
2018	CS	38	25	16	13	9	0	63	22	32
2018	CS-02	31	31	8	15	15	0	62	31	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	30	6	1	2	92	2	125
2020	CS-02	66	23	9	3	0	89	3	35
2020	CS-03	53	40	4	0	2	93	2	45
2020	CS-04	60	30	10	0	0	90	0	20
2019	CS	58	32	11	0	0	89	0	66
2019	CS-02	63	32	5	0	0	95	0	19
2019	CS-03	50	32	18	0	0	82	0	22
2019	CS-04	82	18	0	0	0	100	0	11
2018	CS	63	22	9	3	3	84	6	32
2018	CS-02	54	23	15	8	0	77	8	13

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	34	9	2	2	87	4	128
2020	CS-02	64	28	6	3	0	92	3	36
2020	CS-03	47	33	13	4	2	80	7	45
2020	CS-04	52	38	10	0	0	90	0	21
2019	CS	41	44	9	5	2	85	6	66
2019	CS-02	35	50	15	0	0	85	0	20
2019	CS-03	41	41	5	14	0	82	14	22
2019	CS-04	45	55	0	0	0	100	0	11
2018	CS	50	28	13	6	3	78	9	32
2018	CS-02	38	46	8	8	0	85	8	13

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	27	12	10	2	1	76	12	128
2020	CS-02	50	28	11	6	3	3	80	9	36
2020	CS-03	47	29	7	18	0	0	76	18	45
2020	CS-04	52	19	29	0	0	0	71	0	21
2019	CS	36	37	12	9	4	1	74	14	67
2019	CS-02	25	45	15	10	5	0	70	15	20
2019	CS-03	45	27	9	14	0	5	76	14	22
2019	CS-04	27	55	18	0	0	0	82	0	11
2018	CS	26	32	19	6	13	3	60	20	31
2018	CS-02	25	25	17	8	25	0	50	33	12

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	34	10	8	1	81	9	128
2020	CS-02	47	36	11	6	0	83	6	36
2020	CS-03	47	31	7	16	0	78	16	45
2020	CS-04	48	29	24	0	0	76	0	21
2019	CS	34	33	13	13	6	67	19	67
2019	CS-02	30	30	15	20	5	60	25	20
2019	CS-03	41	32	9	14	5	73	18	22
2019	CS-04	27	45	9	18	0	73	18	11
2018	CS	26	35	23	6	10	61	16	31
2018	CS-02	17	42	17	8	17	58	25	12

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	16	22	7	2	2	1	69	9	128
2020	CS-02	44	22	25	6	0	3	0	69	6	36
2020	CS-03	51	13	20	11	2	2	0	66	14	45
2020	CS-04	48	19	29	0	0	5	0	70	0	21
2019	CS	39	27	12	13	6	3	0	68	20	67
2019	CS-02	45	15	20	15	5	0	0	60	20	20
2019	CS-03	36	32	18	5	5	5	0	71	10	22
2019	CS-04	45	36	0	18	0	0	0	82	18	11
2018	CS	19	38	16	16	9	3	0	58	26	32
2018	CS-02	8	54	8	15	15	0	0	62	31	13

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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	24	8	2	1	1	2	89	3	127
2020	CS-02	57	23	14	3	0	0	3	82	3	35
2020	CS-03	64	24	9	2	0	0	0	89	2	45
2020	CS-04	81	19	0	0	0	0	0	100	0	21
2019	CS	55	31	9	1	3	0	0	87	4	67
2019	CS-02	55	35	10	0	0	0	0	90	0	20
2019	CS-03	68	23	0	5	5	0	0	91	9	22
2019	CS-04	73	18	9	0	0	0	0	91	0	11

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	30	13	3	2	1	0	82	5	125
2020	CS-02	60	23	14	0	3	0	0	83	3	35
2020	CS-03	49	36	11	4	0	0	0	84	4	45
2020	CS-04	48	38	14	0	0	0	0	86	0	21
2019	CS	44	44	6	5	2	0	0	88	6	66
2019	CS-02	50	50	0	0	0	0	0	100	0	20
2019	CS-03	45	36	9	9	0	0	0	82	9	22
2019	CS-04	45	36	18	0	0	0	0	82	0	11
2018	CS	41	38	6	9	3	0	3	81	13	32
2018	CS-02	38	38	0	15	8	0	0	77	23	13

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	26	8	5	0	88	5	128
2020	CS-02	72	22	6	0	0	94	0	36
2020	CS-03	58	24	13	4	0	82	4	45
2020	CS-04	67	24	10	0	0	90	0	21
2019	CS	60	28	6	4	1	88	6	67
2019	CS-02	60	35	5	0	0	95	0	20
2019	CS-03	64	27	5	5	0	91	5	22
2019	CS-04	82	18	0	0	0	100	0	11
2018	CS	50	25	16	9	0	75	9	32
2018	CS-02	54	23	15	8	0	77	8	13

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	26	8	8	2	12	80	12	128
2020	CS-02	50	22	0	8	0	19	90	10	36
2020	CS-03	40	29	11	7	4	9	76	12	45
2020	CS-04	38	29	14	14	0	5	70	15	21
2019	CS	33	24	18	12	6	7	61	19	67
2019	CS-02	40	25	10	15	5	5	68	21	20
2019	CS-03	23	32	18	18	9	0	55	27	22
2019	CS-04	36	9	27	9	0	18	56	11	11
2018	CS	16	28	16	3	13	25	58	21	32
2018	CS-02	15	15	8	0	23	38	50	38	13

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	28	17	9	4	5	69	13	127
2020	CS-02	44	31	8	8	3	6	79	12	36
2020	CS-03	30	34	20	5	7	5	67	12	44
2020	CS-04	33	24	29	10	0	5	60	10	21
2019	CS	30	37	9	16	6	1	68	23	67
2019	CS-02	25	40	15	10	10	0	65	20	20
2019	CS-03	18	50	5	23	5	0	68	27	22
2019	CS-04	55	9	18	18	0	0	64	18	11
2018	CS	16	31	16	9	16	13	54	29	32
2018	CS-02	8	23	15	8	31	15	36	45	13

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	33	22	11	5	6	60	17	127
2020	CS-02	36	36	8	11	3	6	76	15	36
2020	CS-03	16	36	23	9	9	7	56	20	44
2020	CS-04	14	29	38	19	0	0	43	19	21
2019	CS	20	32	20	15	8	6	55	24	66
2019	CS-02	20	30	30	10	5	5	53	16	20
2019	CS-03	19	24	24	10	14	10	47	26	21
2019	CS-04	18	45	0	36	0	0	64	36	11
2018	CS	13	16	22	16	19	16	33	41	32
2018	CS-02	8	8	23	8	38	15	18	55	13

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	34	18	11	6	3	64	18	128
2020	CS-02	39	31	22	3	0	6	74	3	36
2020	CS-03	18	40	13	13	13	2	59	27	45
2020	CS-04	19	29	29	24	0	0	48	24	21
2019	CS	15	33	15	22	10	4	50	34	67
2019	CS-02	20	20	30	25	5	0	40	30	20
2019	CS-03	5	55	0	23	14	5	62	38	22
2019	CS-04	18	27	27	18	9	0	45	27	11
2018	CS	13	28	19	16	19	6	43	37	32
2018	CS-02	15	15	8	23	38	0	31	62	13

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	39	12	8	2	0	1	78	10	127
2020	CS-02	49	37	3	6	6	0	0	86	11	35
2020	CS-03	27	53	9	9	0	0	2	82	9	45
2020	CS-04	48	19	29	5	0	0	0	67	5	21
2019	CS	19	48	19	9	4	0	0	67	13	67
2019	CS-02	20	40	30	5	5	0	0	60	10	20
2019	CS-03	23	59	5	9	5	0	0	82	14	22
2019	CS-04	18	45	27	9	0	0	0	64	9	11
2018	CS	25	28	22	13	9	3	0	55	23	32
2018	CS-02	31	23	23	8	15	0	0	54	23	13

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	39	12	10	2	76	13	127
2020	CS-02	46	31	14	3	6	77	9	35
2020	CS-03	18	56	9	16	2	73	18	45
2020	CS-04	43	29	19	10	0	71	10	21
2019	CS	33	39	16	7	4	72	12	67
2019	CS-02	25	55	15	5	0	80	5	20
2019	CS-03	32	27	23	14	5	59	18	22
2019	CS-04	45	45	9	0	0	91	0	11
2018	CS	22	38	22	13	6	59	19	32
2018	CS-02	23	38	23	8	8	62	15	13

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	23	16	4	2	0	79	6	127
2020	CS-02	66	17	11	3	3	0	83	6	35
2020	CS-03	53	22	18	7	0	0	76	7	45
2020	CS-04	57	19	24	0	0	0	76	0	21
2019	CS	43	37	13	4	1	0	81	6	67
2019	CS-02	45	40	15	0	0	0	85	0	20
2019	CS-03	50	36	5	9	0	0	86	9	22
2019	CS-04	45	45	9	0	0	0	91	0	11
2018	CS	34	41	9	9	3	3	77	13	32
2018	CS-02	54	23	8	8	8	0	77	15	13

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	28	15	13	2	0	1	71	14	127
2020	CS-02	42	33	6	14	6	0	0	75	19	36
2020	CS-03	27	40	16	16	0	0	2	68	16	45
2020	CS-04	60	10	30	0	0	0	0	70	0	20
2019	CS	26	35	18	11	9	0	2	62	20	66
2019	CS-02	21	32	26	5	16	0	0	53	21	19
2019	CS-03	14	45	14	23	5	0	0	59	27	22
2019	CS-04	45	18	27	0	0	0	9	70	0	11
2018	CS	19	34	16	19	6	6	0	57	27	32
2018	CS-02	15	38	23	8	15	0	0	54	23	13

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	23	12	3	2	2	1	83	5	124
2020	CS-02	62	26	9	0	0	3	0	91	0	34
2020	CS-03	55	30	11	2	0	2	0	86	2	44
2020	CS-04	57	19	19	5	0	0	0	76	5	21

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	32	20	11	6	2	63	17	128
2020	CS-02	44	19	14	6	17	0	64	22	36
2020	CS-03	24	42	16	13	2	2	68	16	45
2020	CS-04	14	29	38	19	0	0	43	19	21
2019	CS	22	34	22	4	15	1	58	20	67
2019	CS-02	30	25	20	0	25	0	55	25	20
2019	CS-03	23	36	23	5	9	5	62	14	22
2019	CS-04	18	27	36	9	9	0	45	18	11
2018	CS	9	34	25	9	19	3	45	29	32
2018	CS-02	15	31	15	8	31	0	46	38	13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	18	15	2	2	5	4	80	3	128
2020	CS-02	58	19	14	0	0	6	3	85	0	36
2020	CS-03	62	13	11	2	4	4	2	81	7	45
2020	CS-04	38	19	33	5	0	0	5	60	5	21
2019	CS	63	21	9	3	3	1	0	85	6	67
2019	CS-02	55	15	20	5	0	5	0	74	5	20
2019	CS-03	68	23	5	5	0	0	0	91	5	22
2019	CS-04	64	36	0	0	0	0	0	100	0	11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	25	9	4	7	3	3	78	12	127
2020	CS-02	53	22	3	3	14	6	0	79	18	36
2020	CS-03	43	23	18	5	2	5	5	73	8	44
2020	CS-04	62	29	5	0	5	0	0	90	5	21
2019	CS	43	30	10	4	7	3	1	77	13	67
2019	CS-02	30	35	5	10	15	5	0	68	26	20
2019	CS-03	41	32	14	5	9	0	0	73	14	22
2019	CS-04	73	18	0	0	0	0	9	100	0	11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	78	8	4	2	3	3	2	91	5	128
2020	CS-02	86	8	0	0	3	3	0	97	3	36
2020	CS-03	78	7	4	4	2	2	2	88	7	45
2020	CS-04	71	10	10	0	5	5	0	85	5	21
2019	CS	73	13	4	0	1	4	3	94	2	67
2019	CS-02	65	15	5	0	0	5	10	94	0	20
2019	CS-03	77	18	5	0	0	0	0	95	0	22
2019	CS-04	82	9	0	0	0	9	0	100	0	11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	81	7	2	2	2	1	5	93	4	128
2020	CS-02	86	6	3	0	3	0	3	94	3	36
2020	CS-03	80	9	2	4	0	2	2	93	5	45
2020	CS-04	86	5	0	5	0	0	5	95	5	21
2019	CS	80	6	0	2	2	2	9	97	3	66
2019	CS-02	70	10	0	0	5	0	15	94	6	20
2019	CS-03	86	5	0	5	0	0	5	95	5	22
2019	CS-04	91	0	0	0	0	0	9	100	0	11

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	20	20	13	16	3	3	49	30	128
2020	CS-02	31	17	14	19	17	0	3	49	37	36
2020	CS-03	22	27	20	9	22	0	0	49	31	45
2020	CS-04	24	19	38	5	5	5	5	47	11	21
2019	CS	21	19	15	19	19	3	3	43	41	67
2019	CS-02	15	20	10	25	25	0	5	37	53	20
2019	CS-03	23	23	5	27	23	0	0	45	50	22
2019	CS-04	27	18	36	0	9	9	0	50	10	11
2018	CS	3	22	25	6	34	6	3	28	45	32
2018	CS-02	8	8	23	8	46	8	0	17	58	13

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	37	13	5	5	78	10	126
2020	CS-02	38	38	15	6	3	76	9	34
2020	CS-03	38	38	16	4	4	76	9	45
2020	CS-04	48	38	10	0	5	86	5	21
2019	CS	37	39	16	6	1	76	7	67
2019	CS-02	45	40	15	0	0	85	0	20
2019	CS-03	27	45	18	9	0	73	9	22
2019	CS-04	55	36	9	0	0	91	0	11
2018	CS	31	28	6	6	28	59	34	32
2018	CS-02	31	23	15	0	31	54	31	13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	29	10	7	4	1	78	11	126
2020	CS-02	59	15	12	3	9	3	76	12	34
2020	CS-03	40	38	11	9	2	0	78	11	45
2020	CS-04	48	43	10	0	0	0	90	0	21
2019	CS	35	38	18	3	6	0	73	9	66
2019	CS-02	45	30	20	0	5	0	75	5	20
2019	CS-03	32	41	18	5	5	0	73	9	22
2019	CS-04	50	30	10	10	0	0	80	10	10
2018	CS	41	16	13	19	13	0	56	31	32
2018	CS-02	38	15	15	15	15	0	54	31	13

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	37	10	4	2	84	6	126
2020	CS-02	39	44	6	8	3	83	11	36
2020	CS-03	48	39	9	5	0	86	5	44
2020	CS-04	57	24	19	0	0	81	0	21
2019	CS	37	38	9	9	6	75	15	65
2019	CS-02	42	37	5	5	11	79	16	19
2019	CS-03	27	50	9	14	0	77	14	22
2019	CS-04	36	45	18	0	0	82	0	11
2018	CS	42	23	10	6	19	65	26	31
2018	CS-02	33	25	17	0	25	58	25	12

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	29	47	10	7	2	4	2	80	9	128
2020	CS-02	25	53	3	14	0	6	0	82	15	36
2020	CS-03	24	42	18	7	2	4	2	71	10	45
2020	CS-04	29	57	10	0	0	0	5	90	0	21
2019	CS	21	46	19	7	1	4	0	70	9	67
2019	CS-02	20	55	15	10	0	0	0	75	10	20
2019	CS-03	14	45	23	9	0	9	0	65	10	22
2019	CS-04	36	55	0	0	9	0	0	91	9	11
2018	CS	19	34	16	9	19	3	0	55	29	32
2018	CS-02	31	23	15	15	15	0	0	54	31	13

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	31	7	3	3	1	87	6	128
2020	CS-02	67	28	3	0	3	0	94	3	36
2020	CS-03	51	36	7	4	0	2	89	5	45
2020	CS-04	48	38	10	0	5	0	86	5	21
2019	CS	51	30	7	6	6	0	81	12	67
2019	CS-02	50	25	5	10	10	0	75	20	20
2019	CS-03	55	36	5	0	5	0	91	5	22
2019	CS-04	64	27	9	0	0	0	91	0	11
2018	CS	56	25	9	3	6	0	81	9	32
2018	CS-02	62	8	8	8	15	0	69	23	13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	34	15	6	8	0	1	70	15	125
2020	CS-02	44	33	14	8	0	0	0	78	8	36
2020	CS-03	34	43	16	2	5	0	0	77	7	44
2020	CS-04	21	32	21	11	16	0	0	53	26	19
2019	CS	33	27	25	6	6	1	1	62	12	67
2019	CS-02	35	20	30	0	10	0	5	58	11	20
2019	CS-03	36	27	23	9	5	0	0	64	14	22
2019	CS-04	27	27	36	9	0	0	0	55	9	11
2018	CS	48	23	13	3	10	0	3	73	13	31
2018	CS-02	50	17	17	0	17	0	0	67	17	12

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2020	CS	23	42	34	128
2020	CS-02	14	42	44	36
2020	CS-03	29	40	31	45
2020	CS-04	19	52	29	21
2019	CS	19	34	46	67
2019	CS-02	30	25	45	20
2019	CS-03	14	45	41	22
2019	CS-04	18	55	27	11
2018	CS	32	32	35	31
2018	CS-02	33	25	42	12

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, other reason Specify other reason (%)	Total responses
2020	CS	27	20	47	3	3	30
2020	CS-03	23	23	46	0	8	13
2019	CS	8	15	62	8	8	13
2018	CS	30	10	50	10	0	10

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	40	7	3	2	1	88	5	127
2020	CS-02	49	37	6	6	0	3	88	6	35
2020	CS-03	36	49	9	2	4	0	84	7	45
2020	CS-04	52	38	10	0	0	0	90	0	21
2019	CS	33	48	10	3	6	0	81	9	67
2019	CS-02	25	55	15	0	5	0	80	5	20
2019	CS-03	27	41	14	9	9	0	68	18	22
2019	CS-04	36	64	0	0	0	0	100	0	11
2018	CS	47	41	3	6	3	0	88	9	32
2018	CS-02	31	46	8	8	8	0	77	15	13

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	39	14	7	2	1	76	9	128
2020	CS-02	44	31	17	3	3	3	77	6	36
2020	CS-03	27	44	13	13	2	0	71	16	45
2020	CS-04	29	48	14	10	0	0	76	10	21
2019	CS	20	39	23	5	14	0	59	18	66
2019	CS-02	20	30	35	0	15	0	50	15	20
2019	CS-03	19	38	24	5	14	0	57	19	21
2019	CS-04	9	64	9	9	9	0	73	18	11
2018	CS	13	38	16	19	9	6	53	30	32
2018	CS-02	15	31	15	31	8	0	46	38	13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	29	32	13	8	1	0	20	47	128
2020	CS-02	8	25	28	22	17	0	0	39	33	36
2020	CS-03	22	31	33	11	2	0	0	13	53	45
2020	CS-04	24	19	52	0	5	0	0	5	43	21
2019	CS	10	37	30	16	1	3	1	19	50	67
2019	CS-02	10	30	30	30	0	0	0	30	40	20
2019	CS-03	14	41	23	14	0	5	5	15	60	22
2019	CS-04	9	45	36	9	0	0	0	9	55	11
2018	CS	13	25	47	13	0	3	0	13	39	32
2018	CS-02	15	15	62	8	0	0	0	8	31	13

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	12	17	37	23	8	4	0	32	30	128
2020	CS-02	6	11	28	31	14	11	0	50	19	36
2020	CS-03	16	16	40	27	2	0	0	29	31	45
2020	CS-04	14	24	38	14	10	0	0	24	38	21
2019	CS	18	25	28	15	7	4	1	24	46	67
2019	CS-02	10	20	30	30	10	0	0	40	30	20
2019	CS-03	18	32	27	14	5	0	5	19	52	22
2019	CS-04	27	36	36	0	0	0	0	0	64	11
2018	CS	31	16	38	6	6	3	0	13	48	32
2018	CS-02	38	15	31	8	8	0	0	15	54	13

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	19	34	22	15	1	0	38	28	125
2020	CS-02	6	8	25	28	33	0	0	61	14	36
2020	CS-03	10	21	48	14	7	0	0	21	31	42
2020	CS-04	10	29	38	19	5	0	0	24	38	21
2019	CS	6	24	25	33	9	1	1	43	31	67
2019	CS-02	5	5	35	40	15	0	0	55	10	20
2019	CS-03	9	27	18	36	5	0	5	43	38	22
2019	CS-04	9	36	18	27	9	0	0	36	45	11
2018	CS	6	10	42	26	10	3	3	38	17	31
2018	CS-02	8	8	46	15	15	0	8	33	17	13

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	22	26	14	13	1	1	28	46	125
2020	CS-02	17	6	34	20	20	0	3	41	24	35
2020	CS-03	28	23	28	12	7	2	0	19	52	43
2020	CS-04	24	38	24	10	5	0	0	14	62	21
2019	CS	24	24	22	12	9	6	3	23	52	67
2019	CS-02	25	20	30	5	15	0	5	21	47	20
2019	CS-03	27	23	27	9	5	5	5	15	55	22
2019	CS-04	36	27	18	18	0	0	0	18	64	11
2018	CS	16	28	25	16	3	3	9	21	50	32
2018	CS-02	23	31	31	8	8	0	0	15	54	13

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	9	22	39	19	6	3	64	12	127
2020	CS-02	0	3	14	43	34	3	3	82	3	35
2020	CS-03	0	18	22	38	13	7	2	56	20	45
2020	CS-04	5	5	29	48	10	5	0	60	10	21
2019	CS	6	12	29	26	17	9	2	47	20	66
2019	CS-02	5	11	26	32	16	11	0	53	18	19
2019	CS-03	9	14	23	23	23	5	5	50	25	22
2019	CS-04	9	9	36	45	0	0	0	45	18	11
2018	CS	13	19	28	16	16	6	3	34	34	32
2018	CS-02	23	0	38	8	23	8	0	33	25	13

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	18	34	20	9	2	2	30	34	128
2020	CS-02	14	6	31	31	14	3	3	47	21	36
2020	CS-03	16	20	40	18	4	2	0	23	36	45
2020	CS-04	14	29	43	10	5	0	0	14	43	21
2019	CS	9	31	34	12	7	4	1	21	43	67
2019	CS-02	10	30	35	10	15	0	0	25	40	20
2019	CS-03	14	27	32	23	0	0	5	24	43	22
2019	CS-04	9	45	45	0	0	0	0	0	55	11
2018	CS	22	22	31	16	3	6	0	20	47	32
2018	CS-02	23	31	15	15	8	8	0	25	58	13

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	9	33	34	19	1	2	54	11	127
2020	CS-02	0	14	34	29	17	3	3	48	15	35
2020	CS-03	4	9	33	31	22	0	0	53	13	45
2020	CS-04	0	5	48	38	10	0	0	48	5	21
2019	CS	10	9	31	27	18	1	3	47	20	67
2019	CS-02	10	5	30	40	15	0	0	55	15	20
2019	CS-03	5	14	32	32	14	0	5	48	19	22
2019	CS-04	0	18	45	9	27	0	0	36	18	11

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	32	19	18	6	5	55	24	125
2020	CS-02	29	38	9	9	6	9	74	16	34
2020	CS-03	11	36	27	16	9	2	48	25	45
2020	CS-04	19	14	33	33	0	0	33	33	21
2019	CS	16	27	18	16	19	3	45	37	67
2019	CS-02	15	30	20	10	20	5	47	32	20
2019	CS-03	14	18	27	9	27	5	33	38	22
2019	CS-04	9	36	9	36	9	0	45	45	11

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	23	7	8	1	0	84	9	128
2020	CS-02	53	28	8	11	0	0	81	11	36
2020	CS-03	64	22	9	4	0	0	87	4	45
2020	CS-04	67	29	5	0	0	0	95	0	21
2019	CS	55	24	10	6	3	1	80	9	67
2019	CS-02	50	30	20	0	0	0	80	0	20
2019	CS-03	55	23	5	18	0	0	77	18	22
2019	CS-04	82	18	0	0	0	0	100	0	11
2018	CS	44	28	6	13	6	3	74	19	32
2018	CS-02	31	38	0	15	8	8	75	25	13

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	66	24	6	2	2	0	90	5	127
2020	CS-02	61	25	6	3	6	0	86	8	36
2020	CS-03	69	24	2	4	0	0	93	4	45
2020	CS-04	67	24	10	0	0	0	90	0	21
2019	CS	51	31	10	4	1	1	83	6	67
2019	CS-02	45	45	5	5	0	0	90	5	20
2019	CS-03	50	27	18	5	0	0	77	5	22
2019	CS-04	82	18	0	0	0	0	100	0	11
2018	CS	55	23	13	10	0	0	77	10	31
2018	CS-02	46	23	23	8	0	0	69	8	13

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	35	8	3	1	0	88	4	127
2020	CS-02	53	31	11	6	0	0	83	6	36
2020	CS-03	51	44	2	2	0	0	96	2	45
2020	CS-04	55	30	15	0	0	0	85	0	20
2019	CS	51	37	10	0	0	1	89	0	67
2019	CS-02	50	45	5	0	0	0	95	0	20
2019	CS-03	59	27	14	0	0	0	86	0	22
2019	CS-04	73	18	9	0	0	0	91	0	11
2018	CS	41	34	13	9	3	0	75	13	32
2018	CS-02	38	38	0	15	8	0	77	23	13

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	31	8	5	2	2	84	8	128
2020	CS-02	67	11	11	3	3	6	82	6	36
2020	CS-03	42	44	7	4	2	0	87	7	45
2020	CS-04	43	38	10	10	0	0	81	10	21
2019	CS	42	39	12	1	4	1	82	6	67
2019	CS-02	45	35	15	0	5	0	80	5	20
2019	CS-03	45	36	14	5	0	0	82	5	22
2019	CS-04	36	45	9	0	0	9	90	0	11
2018	CS	34	38	9	6	9	3	74	16	32
2018	CS-02	38	31	15	8	8	0	69	15	13

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	29	8	4	2	5	1	85	7	127
2020	CS-02	49	34	3	0	0	11	3	97	0	35
2020	CS-03	53	31	4	4	4	2	0	86	9	45
2020	CS-04	38	33	19	10	0	0	0	71	10	21
2019	CS	43	28	19	4	3	1	0	73	8	67
2019	CS-02	50	20	30	0	0	0	0	70	0	20
2019	CS-03	41	36	18	5	0	0	0	77	5	22
2019	CS-04	36	45	0	18	0	0	0	82	18	11
2018	CS	41	22	22	3	9	3	0	65	13	32
2018	CS-02	38	8	38	0	15	0	0	46	15	13

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	26	8	2	1	2	90	2	128
2020	CS-02	61	19	17	3	0	0	81	3	36
2020	CS-03	58	31	4	2	0	4	93	2	45
2020	CS-04	67	29	5	0	0	0	95	0	21
2019	CS	49	33	9	6	1	1	83	8	67
2019	CS-02	60	25	5	10	0	0	85	10	20
2019	CS-03	50	32	9	9	0	0	82	9	22
2019	CS-04	36	55	9	0	0	0	91	0	11
2018	CS	41	38	13	6	3	0	78	9	32
2018	CS-02	23	54	8	15	0	0	77	15	13

Anti-racism

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	34	9	3	2	6	1	85	5	128
2020	CS-02	42	42	6	0	0	8	3	94	0	36
2020	CS-03	42	31	13	7	2	4	0	77	9	45
2020	CS-04	38	43	14	0	0	5	0	85	0	21

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	27	5	5	2	3	1	88	7	128
2020	CS-02	64	22	3	6	3	3	0	89	9	36
2020	CS-03	51	33	4	7	0	4	0	88	7	45
2020	CS-04	52	29	14	5	0	0	0	81	5	21

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	27	12	5	4	8	5	77	10	127
2020	CS-02	40	23	9	3	9	11	6	76	14	35
2020	CS-03	33	38	9	2	2	13	2	84	5	45
2020	CS-04	48	19	24	5	0	0	5	70	5	21
2019	CS	34	24	21	7	3	6	4	65	12	67
2019	CS-02	25	20	30	0	0	20	5	60	0	20
2019	CS-03	41	27	14	14	0	0	5	71	14	22
2019	CS-04	55	18	18	0	0	0	9	80	0	11
2018	CS	25	28	19	9	9	9	0	59	21	32
2018	CS-02	23	31	15	0	15	15	0	64	18	13

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	34	13	7	3	0	3	76	10	128
2020	CS-02	47	28	14	3	6	0	3	77	9	36
2020	CS-03	29	42	13	9	2	0	4	74	12	45
2020	CS-04	38	33	14	10	0	0	5	75	10	21
2019	CS	30	35	11	9	6	6	3	72	17	66
2019	CS-02	35	20	20	5	5	5	10	65	12	20
2019	CS-03	29	43	5	14	5	5	0	75	20	21
2019	CS-04	27	64	0	0	9	0	0	91	9	11
2018	CS	25	50	3	13	3	3	3	80	17	32
2018	CS-02	38	23	0	15	8	8	8	73	27	13

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	35	17	2	2	2	78	5	126
2020	CS-02	51	29	14	0	3	3	82	3	35
2020	CS-03	39	39	16	5	2	0	77	7	44
2020	CS-04	33	38	24	0	0	5	75	0	21
2019	CS	27	46	15	3	7	1	74	11	67
2019	CS-02	30	35	20	5	10	0	65	15	20
2019	CS-03	27	50	18	0	5	0	77	5	22
2019	CS-04	36	45	9	0	9	0	82	9	11
2018	CS	22	34	31	0	13	0	56	13	32
2018	CS-02	23	23	38	0	15	0	46	15	13

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	27	19	11	6	9	1	60	19	126
2020	CS-02	42	28	17	3	8	3	0	71	11	36
2020	CS-03	20	20	24	16	7	13	0	46	26	45
2020	CS-04	10	40	20	20	0	5	5	56	22	20
2019	CS	15	27	18	9	15	13	3	50	29	67
2019	CS-02	25	20	20	15	10	10	0	50	28	20
2019	CS-03	18	18	14	9	18	18	5	47	35	22
2019	CS-04	0	45	27	0	9	18	0	56	11	11
2018	CS	16	19	25	3	19	19	0	42	27	32
2018	CS-02	15	8	8	0	31	38	0	38	50	13

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	41	4	4	2	91	5	128
2020	CS-02	50	39	3	8	0	89	8	36
2020	CS-03	44	47	2	2	4	91	7	45
2020	CS-04	43	48	10	0	0	90	0	21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	31	13	3	1	84	4	128
2020	CS-02	61	25	11	3	0	86	3	36
2020	CS-03	44	42	11	2	0	87	2	45
2020	CS-04	67	19	14	0	0	86	0	21
2019	CS	42	31	7	10	9	73	19	67
2019	CS-02	45	30	0	10	15	75	25	20
2019	CS-03	45	27	9	18	0	73	18	22
2019	CS-04	45	45	9	0	0	91	0	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	29	7	4	1	0	88	5	126
2020	CS-02	64	31	3	0	3	0	94	3	36
2020	CS-03	52	34	9	5	0	0	86	5	44
2020	CS-04	55	30	10	5	0	0	85	5	20
2019	CS	48	30	7	6	6	3	80	12	67
2019	CS-02	45	35	5	0	10	5	84	11	20
2019	CS-03	41	32	14	14	0	0	73	14	22
2019	CS-04	45	36	0	9	0	9	90	10	11

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	80	15	2	2	1	1	95	3	128
2020	CS-02	81	14	3	0	0	3	97	0	36
2020	CS-03	78	13	2	4	2	0	91	7	45
2020	CS-04	76	24	0	0	0	0	100	0	21

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	CS	78	12	4	1	4	94	2	67
2019	CS-02	65	10	10	0	15	88	0	20
2019	CS-03	86	14	0	0	0	100	0	22
2019	CS-04	73	18	0	9	0	91	9	11

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	22	4	2	2	6	2	92	3	127
2020	CS-02	58	19	6	0	0	11	6	93	0	36
2020	CS-03	67	20	2	2	2	4	2	93	5	45
2020	CS-04	62	29	10	0	0	0	0	90	0	21
2019	CS	57	13	9	10	0	6	4	78	12	67
2019	CS-02	50	5	10	10	0	15	10	73	13	20
2019	CS-03	64	18	9	9	0	0	0	82	9	22
2019	CS-04	64	27	9	0	0	0	0	91	0	11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	9	91	128
2019	CS	9	91	67
2019	CS-03	0	100	22
2018	CS	16	84	32

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	11

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	11

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	55	45	11

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	45	55	11

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	55	45	11

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	11

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	55	45	11

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	14	15	5	4	30	5	63	14	128
2020	CS-02	25	6	8	11	6	39	6	55	30	36
2020	CS-03	27	20	16	4	2	27	4	68	10	45
2020	CS-04	19	24	38	0	5	10	5	50	6	21
2019	CS	22	16	21	6	6	24	4	54	17	67
2019	CS-02	25	10	20	5	5	25	10	54	15	20
2019	CS-03	23	23	18	9	5	18	5	59	18	22
2019	CS-04	18	9	27	9	0	36	0	43	14	11
2018	CS	16	9	28	13	6	19	9	35	26	32
2018	CS-02	23	0	23	8	15	23	8	33	33	13

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	28	16	3	5	7	1	74	9	127
2020	CS-02	39	19	14	3	11	14	0	68	16	36
2020	CS-03	42	27	20	4	2	4	0	72	7	45
2020	CS-04	25	40	20	5	0	5	5	72	6	20
2019	CS	41	29	17	5	6	3	0	72	11	66
2019	CS-02	40	35	10	5	5	5	0	79	11	20
2019	CS-03	38	33	19	5	5	0	0	71	10	21
2019	CS-04	45	27	18	9	0	0	0	73	9	11
2018	CS	25	28	22	3	16	6	0	57	20	32
2018	CS-02	23	23	31	0	15	8	0	50	17	13

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	16	84	32

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	27	14	15	5	1	34	5	67	9	128
2020	CS-02	19	8	11	11	0	47	3	56	22	36
2020	CS-03	31	20	11	4	0	31	2	77	7	45
2020	CS-04	19	24	33	0	0	14	10	56	0	21
2019	CS	20	17	18	6	3	32	3	57	14	65
2019	CS-02	26	11	11	11	5	32	5	58	25	19
2019	CS-03	14	33	19	5	0	29	0	67	7	21
2019	CS-04	27	0	18	9	0	36	9	50	17	11
2018	CS	16	3	29	6	6	32	6	32	21	31
2018	CS-02	17	8	25	0	8	42	0	43	14	12

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	29	15	2	2	10	79	4	128
2020	CS-02	44	17	17	6	0	17	73	7	36
2020	CS-03	42	36	11	2	2	7	83	5	45
2020	CS-04	29	38	29	0	0	5	70	0	21
2019	CS	38	30	17	6	3	6	73	10	66
2019	CS-02	40	35	5	10	5	5	79	16	20
2019	CS-03	32	36	23	5	0	5	71	5	22
2019	CS-04	50	20	20	10	0	0	70	10	10
2018	CS	17	33	23	3	13	10	56	19	30
2018	CS-02	17	33	25	8	8	8	55	18	12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	12	88	125
2020	CS-02	11	89	35
2020	CS-03	7	93	45
2020	CS-04	16	84	19
2019	CS	12	88	67
2019	CS-02	10	90	20
2019	CS-03	18	82	22
2019	CS-04	0	100	11

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	47	53	15

Question 85. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	80	20	15

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	33	8	0	8	0	0	83	8	12

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	24	3	2	2	1	4	93	4	127
2020	CS-02	67	17	6	3	3	0	6	88	6	36
2020	CS-03	64	29	0	0	0	2	4	100	0	45
2020	CS-04	52	33	10	5	0	0	0	86	5	21

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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	22	9	2	2	86	5	127
2020	CS-02	67	19	6	6	3	86	8	36
2020	CS-03	61	23	14	0	2	84	2	44
2020	CS-04	62	29	5	5	0	90	5	21

A psychologically healthy workplace

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	36	9	4	0	2	87	4	128
2020	CS-02	67	17	6	6	0	6	88	6	36
2020	CS-03	42	40	11	4	0	2	84	5	45
2020	CS-04	38	48	14	0	0	0	86	0	21
2019	CS	40	36	10	4	3	6	81	8	67
2019	CS-02	40	40	10	5	0	5	84	5	20
2019	CS-03	36	36	9	9	0	9	80	10	22
2019	CS-04	36	36	9	0	9	9	80	10	11
2018	CS	31	50	9	0	3	6	87	3	32
2018	CS-02	31	62	0	0	8	0	92	8	13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	23	14	2	2	2	2	82	3	127
2020	CS-02	66	26	6	3	0	0	0	91	3	35
2020	CS-03	53	24	16	0	2	4	0	81	2	45
2020	CS-04	43	24	19	5	0	0	10	74	5	21

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	34	10	7	3	2	1	79	10	127
2020	CS-02	51	34	3	6	6	0	0	86	11	35
2020	CS-03	38	42	9	7	2	2	0	82	9	45
2020	CS-04	38	29	24	5	0	0	5	70	5	21

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	36	15	5	2	2	1	78	7	128
2020	CS-02	56	22	11	6	3	3	0	80	9	36
2020	CS-03	29	44	16	9	0	2	0	75	9	45
2020	CS-04	24	38	29	5	0	0	5	65	5	21
2019	CS	28	31	15	16	6	3	0	62	23	67
2019	CS-02	40	25	15	10	5	5	0	68	16	20
2019	CS-03	23	32	9	27	5	5	0	57	33	22
2019	CS-04	36	18	36	9	0	0	0	55	9	11
2018	CS	25	28	22	9	9	6	0	57	20	32
2018	CS-02	38	23	23	8	8	0	0	62	15	13

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	30	11	15	2	2	72	17	47
2020	CS-03	29	48	5	10	5	5	80	15	21
2019	CS	22	35	9	22	0	13	65	25	23
2019	CS-03	40	20	0	20	0	20	75	25	10
2019	CS-04	0	50	20	30	0	0	50	30	10

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	27	21	9	5	0	2	65	14	127
2020	CS-02	42	22	22	6	6	0	3	66	11	36
2020	CS-03	31	31	24	9	4	0	0	62	13	45
2020	CS-04	33	29	14	14	10	0	0	62	24	21
2019	CS	31	25	15	9	16	1	1	58	26	67
2019	CS-02	25	25	10	15	20	0	5	53	37	20
2019	CS-03	50	32	5	5	9	0	0	82	14	22
2019	CS-04	18	9	36	9	27	0	0	27	36	11
2018	CS	34	28	16	9	6	0	6	67	17	32
2018	CS-02	31	38	8	15	8	0	0	69	23	13

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	11	31	24	22	12	0	42	34	128
2020	CS-02	17	33	28	17	6	0	50	22	36
2020	CS-03	11	44	18	16	11	0	56	27	45
2020	CS-04	0	10	43	33	14	0	10	48	21
2019	CS	21	25	24	21	7	1	47	29	67
2019	CS-02	20	20	30	20	10	0	40	30	20
2019	CS-03	36	23	14	18	9	0	59	27	22
2019	CS-04	9	36	36	18	0	0	45	18	11
2018	CS	31	38	13	9	9	0	69	19	32
2018	CS-02	46	23	8	8	15	0	69	23	13

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	32	21	16	8	0	55	23	128
2020	CS-02	44	36	6	8	6	0	81	14	36
2020	CS-03	13	36	27	18	7	0	49	24	45
2020	CS-04	5	24	43	19	10	0	29	29	21
2019	CS	30	24	21	15	8	2	55	23	66
2019	CS-02	35	30	20	0	15	0	65	15	20
2019	CS-03	43	14	14	24	5	0	57	29	21
2019	CS-04	18	36	27	18	0	0	55	18	11
2018	CS	34	41	16	6	3	0	75	9	32
2018	CS-02	46	23	23	0	8	0	69	8	13

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	24	21	20	17	0	1	42	37	127
2020	CS-02	33	28	17	8	14	0	0	61	22	36
2020	CS-03	16	23	25	20	16	0	0	39	36	44
2020	CS-04	0	14	29	43	14	0	0	14	57	21
2019	CS	20	23	15	21	20	2	0	43	42	66
2019	CS-02	30	10	10	20	30	0	0	40	50	20
2019	CS-03	19	43	0	19	19	0	0	62	38	21
2019	CS-04	0	18	36	36	9	0	0	18	45	11
2018	CS	19	31	28	13	9	0	0	50	22	32
2018	CS-02	23	15	31	15	15	0	0	38	31	13

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	24	14	7	5	0	3	73	12	127
2020	CS-02	53	31	11	3	0	0	3	86	3	36
2020	CS-03	60	20	11	7	2	0	0	80	9	45
2020	CS-04	10	35	40	10	5	0	0	45	15	20
2019	CS	48	36	1	9	0	1	4	89	10	67
2019	CS-02	45	35	0	10	0	0	10	89	11	20
2019	CS-03	68	23	5	5	0	0	0	91	5	22
2019	CS-04	45	45	0	9	0	0	0	91	9	11
2018	CS	69	25	0	0	3	0	3	97	3	32
2018	CS-02	85	15	0	0	0	0	0	100	0	13

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	30	23	4	11	63	15	128
2020	CS-02	31	39	17	0	14	69	14	36
2020	CS-03	44	22	24	4	4	67	9	45
2020	CS-04	10	38	29	5	19	48	24	21
2019	CS	37	33	18	7	4	70	12	67
2019	CS-02	35	25	25	10	5	60	15	20
2019	CS-03	41	41	9	5	5	82	9	22
2019	CS-04	36	27	36	0	0	64	0	11
2018	CS	59	25	16	0	0	84	0	32
2018	CS-02	54	31	15	0	0	85	0	13

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	41	17	5	2	1	2	76	7	127
2020	CS-02	42	47	6	0	3	0	3	91	3	36
2020	CS-03	25	45	18	9	0	2	0	72	9	44
2020	CS-04	24	33	33	0	5	0	5	60	5	21
2019	CS	16	45	24	7	4	3	0	63	12	67
2019	CS-02	10	60	25	5	0	0	0	70	5	20
2019	CS-03	32	27	23	5	9	5	0	62	14	22
2019	CS-04	18	45	18	18	0	0	0	64	18	11
2018	CS	25	38	13	16	6	3	0	65	23	32
2018	CS-02	8	62	15	0	8	8	0	75	8	13

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	31	25	16	8	0	1	51	24	127
2020	CS-02	39	33	19	3	3	0	3	74	6	36
2020	CS-03	14	30	27	18	11	0	0	43	30	44
2020	CS-04	0	24	38	29	10	0	0	24	38	21
2019	CS	22	24	33	13	6	1	0	47	20	67
2019	CS-02	25	15	40	20	0	0	0	40	20	20
2019	CS-03	32	27	9	18	14	0	0	59	32	22
2019	CS-04	9	27	55	0	9	0	0	36	9	11
2018	CS	19	38	22	16	6	0	0	56	22	32
2018	CS-02	15	46	15	15	8	0	0	62	23	13

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	27	17	13	3	0	1	66	17	126
2020	CS-02	61	22	8	3	3	0	3	86	6	36
2020	CS-03	19	37	23	14	7	0	0	56	21	43
2020	CS-04	19	33	29	19	0	0	0	52	19	21
2019	CS	25	33	22	13	4	1	0	59	18	67
2019	CS-02	20	50	15	15	0	0	0	70	15	20
2019	CS-03	36	23	14	18	9	0	0	59	27	22
2019	CS-04	18	36	45	0	0	0	0	55	0	11
2018	CS	22	44	13	9	13	0	0	66	22	32
2018	CS-02	23	54	8	8	8	0	0	77	15	13

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	29	13	5	6	0	2	77	10	127
2020	CS-02	56	22	8	3	6	0	6	82	9	36
2020	CS-03	43	27	16	5	9	0	0	70	14	44
2020	CS-04	33	43	24	0	0	0	0	76	0	21
2019	CS	36	28	19	10	4	1	0	65	15	67
2019	CS-02	30	30	20	15	5	0	0	60	20	20
2019	CS-03	45	27	9	9	9	0	0	73	18	22
2019	CS-04	45	27	27	0	0	0	0	73	0	11

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	34	22	4	4	1	70	8	127
2020	CS-02	33	36	19	3	6	3	71	9	36
2020	CS-03	39	32	20	7	2	0	70	9	44
2020	CS-04	24	33	43	0	0	0	57	0	21

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	28	23	10	2	0	1	64	13	127
2020	CS-02	39	31	17	8	3	0	3	71	11	36
2020	CS-03	36	30	27	5	2	0	0	66	7	44
2020	CS-04	24	33	24	19	0	0	0	57	19	21
2019	CS	37	30	16	7	7	1	0	68	15	67
2019	CS-02	40	25	30	0	5	0	0	65	5	20
2019	CS-03	41	23	9	14	14	0	0	64	27	22
2019	CS-04	36	64	0	0	0	0	0	100	0	11
2018	CS	38	34	16	9	0	0	3	74	10	32
2018	CS-02	54	23	8	15	0	0	0	77	15	13

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	25	10	6	0	0	1	83	6	128
2020	CS-02	61	22	6	8	0	0	3	86	9	36
2020	CS-03	64	22	11	2	0	0	0	87	2	45
2020	CS-04	62	19	14	5	0	0	0	81	5	21
2019	CS	57	21	10	7	3	1	0	79	11	67
2019	CS-02	50	30	5	10	5	0	0	80	15	20
2019	CS-03	64	14	5	14	5	0	0	77	18	22
2019	CS-04	73	18	9	0	0	0	0	91	0	11
2018	CS	72	9	9	3	6	0	0	81	9	32
2018	CS-02	85	8	0	0	8	0	0	92	8	13

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	34	9	4	2	1	84	6	128
2020	CS-02	56	25	11	3	3	3	83	6	36
2020	CS-03	49	38	9	4	0	0	87	4	45
2020	CS-04	33	43	19	5	0	0	76	5	21

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	14	4	2	2	0	5	92	4	128
2020	CS-02	81	8	0	0	3	0	8	97	3	36
2020	CS-03	71	20	2	2	2	0	2	93	5	45
2020	CS-04	71	19	5	5	0	0	0	90	5	21
2019	CS	76	10	3	1	1	1	6	94	3	67
2019	CS-02	65	15	0	0	5	0	15	94	6	20
2019	CS-03	82	14	0	5	0	0	0	95	5	22
2019	CS-04	91	0	0	0	0	0	9	100	0	11
2018	CS	81	6	3	0	3	0	6	93	3	32
2018	CS-02	85	8	0	0	0	0	8	100	0	13

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	80	9	4	4	2	2	90	6	128
2020	CS-02	83	3	6	6	0	3	89	6	36
2020	CS-03	84	9	2	2	2	0	93	4	45
2020	CS-04	62	19	5	10	0	5	85	10	21
2019	CS	76	12	1	4	3	3	91	8	67
2019	CS-02	70	15	5	5	0	5	89	5	20
2019	CS-03	86	14	0	0	0	0	100	0	22
2019	CS-04	82	9	0	9	0	0	91	9	11
2018	CS	69	13	16	0	3	0	81	3	32
2018	CS-02	69	15	8	0	8	0	85	8	13

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	15	5	3	2	2	90	5	128
2020	CS-02	75	14	3	3	3	3	91	6	36
2020	CS-03	80	13	2	4	0	0	93	4	45
2020	CS-04	52	19	19	5	0	5	75	5	21
2019	CS	60	21	13	1	1	3	83	3	67
2019	CS-02	40	30	25	0	0	5	74	0	20
2019	CS-03	73	23	0	0	5	0	95	5	22
2019	CS-04	73	18	0	9	0	0	91	9	11
2018	CS	63	25	13	0	0	0	88	0	32
2018	CS-02	54	31	15	0	0	0	85	0	13

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	68	18	6	3	2	2	88	6	125
2020	CS-02	74	20	0	0	3	3	97	3	35
2020	CS-03	72	14	7	5	2	0	86	7	43
2020	CS-04	52	29	5	10	0	5	85	10	21
2019	CS	70	10	9	4	3	3	83	8	67
2019	CS-02	70	5	15	5	0	5	79	5	20
2019	CS-03	86	5	9	0	0	0	91	0	22
2019	CS-04	73	18	0	9	0	0	91	9	11
2018	CS	66	16	13	6	0	0	81	6	32
2018	CS-02	62	23	8	8	0	0	85	8	13

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	18	5	2	1	13	91	4	128
2020	CS-02	75	6	0	0	0	19	100	0	36
2020	CS-03	60	24	2	0	2	11	95	3	45
2020	CS-04	24	33	24	14	0	5	60	15	21
2019	CS	64	12	4	0	0	19	94	0	67
2019	CS-02	55	0	0	0	0	45	100	0	20
2019	CS-03	77	14	5	0	0	5	95	0	22
2019	CS-04	45	36	18	0	0	0	82	0	11
2018	CS	58	3	3	3	0	32	90	5	31
2018	CS-02	50	0	8	0	0	42	86	0	12

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	17	5	1	0	3	94	1	128
2020	CS-02	72	19	6	0	0	3	94	0	36
2020	CS-03	80	13	2	2	0	2	95	2	45
2020	CS-04	57	33	10	0	0	0	90	0	21
2019	CS	76	13	4	0	3	3	92	3	67
2019	CS-02	80	10	0	0	5	5	95	5	20
2019	CS-03	73	18	5	0	5	0	91	5	22
2019	CS-04	82	9	9	0	0	0	91	0	11
2018	CS	71	13	0	6	0	10	93	7	31
2018	CS-02	67	8	0	8	0	17	90	10	12

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	73	12	7	4	2	2	87	6	128
2020	CS-02	67	14	8	3	6	3	83	9	36
2020	CS-03	76	11	7	4	2	0	87	7	45
2020	CS-04	71	14	10	5	0	0	86	5	21
2019	CS	69	15	6	5	2	3	87	6	65
2019	CS-02	53	21	11	11	0	5	78	11	19
2019	CS-03	81	10	5	5	0	0	90	5	21
2019	CS-04	91	9	0	0	0	0	100	0	11
2018	CS	66	9	16	3	3	3	77	6	32
2018	CS-02	54	15	23	0	0	8	75	0	13

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	29	14	3	2	1	1	81	5	127
2020	CS-02	39	36	14	6	0	3	3	79	6	36
2020	CS-03	58	24	16	0	2	0	0	82	2	45
2020	CS-04	45	20	25	5	5	0	0	65	10	20
2019	CS	60	22	9	1	4	0	3	85	6	67
2019	CS-02	45	35	5	5	5	0	5	84	11	20
2019	CS-03	77	9	9	0	5	0	0	86	5	22
2019	CS-04	73	18	9	0	0	0	0	91	0	11
2018	CS	63	25	6	0	6	0	0	88	6	32
2018	CS-02	54	31	8	0	8	0	0	85	8	13

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	15	35	39	8	3	50	11	127
2020	CS-02	17	40	40	3	0	57	3	35
2020	CS-03	20	33	33	11	2	53	13	45
2020	CS-04	5	29	52	10	5	33	14	21
2019	CS	22	34	28	10	4	57	15	67
2019	CS-02	10	45	40	0	5	55	5	20
2019	CS-03	36	36	9	14	5	73	18	22
2019	CS-04	9	36	36	18	0	45	18	11
2018	CS	25	41	28	6	0	66	6	32
2018	CS-02	31	23	38	8	0	54	8	13

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	7	15	51	19	7	1	26	22	127
2020	CS-02	3	17	47	33	0	0	33	19	36
2020	CS-03	7	7	56	16	13	2	30	14	45
2020	CS-04	10	24	43	19	5	0	24	33	21
2019	CS	11	14	37	26	11	2	38	25	65
2019	CS-02	20	10	45	25	0	0	25	30	20
2019	CS-03	5	10	20	35	30	0	65	15	20
2019	CS-04	0	18	55	27	0	0	27	18	11
2018	CS	0	16	47	19	16	3	35	16	32
2018	CS-02	0	31	38	23	8	0	31	31	13

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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	24	52	23	128
2020	CS-02	19	61	19	36
2020	CS-03	24	42	33	45
2020	CS-04	43	48	10	21

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	39	61	31
2020	CS-03	45	55	11

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	14	13	6	7	2	12	69	15	127
2020	CS-02	47	19	11	6	3	3	11	77	10	36
2020	CS-03	49	11	22	4	7	0	7	64	12	45
2020	CS-04	40	20	5	5	20	0	10	67	28	20
2019	CS	32	26	15	11	11	0	6	61	23	66
2019	CS-02	20	25	10	20	20	0	5	47	42	20
2019	CS-03	38	29	24	0	5	0	5	70	5	21
2019	CS-04	18	36	9	18	9	0	9	60	30	11
2018	CS	44	28	3	9	3	0	13	82	14	32
2018	CS-02	46	15	0	23	0	0	15	73	27	13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	19	19	19	16	26	0	0	39	42	31
2020	CS-03	27	9	9	27	27	0	0	36	55	11

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	6	19	13	23	39	0	0	26	61	31
2020	CS-03	0	27	9	27	36	0	0	27	64	11

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 38. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 52. Overall, my department or agency treats me with respect.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.