2022 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

The RCMP results posted are for public service employees only, who make up about one-third of the RCMP. These results do not include the responses of police officers (regular members) or civilians employed under the RCMP Act (civilian members).

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 35 12 4 3 1 0 81 7 166
2020 CS-01 33 33 25 8 0 0 0 67 8 12
2020 CS-02 50 33 11 3 2 1 0 84 5 121
2020 CS-03 27 50 14 5 5 0 0 77 9 22
2019 CS 39 40 13 6 2 0 0 79 8 126
2019 CS-01 44 38 13 0 6 0 0 81 6 16
2019 CS-02 40 42 11 6 1 0 0 82 7 85
2019 CS-03 33 44 11 11 0 0 0 78 11 18
2018 CS 38 41 12 8 1 0 0 79 9 76
2018 CS-01 45 18 27 0 9 0 0 64 9 11
2018 CS-02 40 42 10 8 0 0 0 83 8 52

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 42 30 13 8 7 0 0 73 15 164
2020 CS-01 42 17 25 17 0 0 0 58 17 12
2020 CS-02 45 29 10 8 8 0 0 75 15 119
2020 CS-03 23 50 23 0 5 0 0 73 5 22
2019 CS 40 33 12 10 4 1 1 73 15 126
2019 CS-01 41 29 0 24 6 0 0 71 29 17
2019 CS-02 44 31 13 5 5 1 1 77 10 84
2019 CS-03 28 39 17 17 0 0 0 67 17 18
2018 CS 39 32 17 9 3 0 0 71 12 77
2018 CS-01 55 9 27 0 9 0 0 64 9 11
2018 CS-02 36 36 15 11 2 0 0 72 13 53

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 25 10 1 1 1 0 88 2 164
2020 CS-01 58 25 17 0 0 0 0 83 0 12
2020 CS-02 66 23 9 0 2 1 0 89 2 119
2020 CS-03 45 41 14 0 0 0 0 86 0 22
2019 CS 57 32 9 2 1 0 0 89 2 125
2019 CS-01 59 24 12 6 0 0 0 82 6 17
2019 CS-02 59 30 8 1 1 0 0 89 2 83
2019 CS-03 61 28 11 0 0 0 0 89 0 18
2018 CS 60 32 5 3 0 0 0 92 3 75
2018 CS-01 73 27 0 0 0 0 0 100 0 11
2018 CS-02 55 35 6 4 0 0 0 90 4 51

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 36 9 4 2 0 0 84 7 165
2020 CS-01 33 33 25 8 0 0 0 67 8 12
2020 CS-02 53 34 9 3 1 0 0 87 4 120
2020 CS-03 32 55 5 9 0 0 0 86 9 22
2019 CS 54 30 12 2 2 0 0 84 4 127
2019 CS-01 65 12 12 0 12 0 0 76 12 17
2019 CS-02 56 28 13 2 0 0 0 85 2 85
2019 CS-03 50 44 6 0 0 0 0 94 0 18
2018 CS 48 38 12 3 0 0 0 86 3 77
2018 CS-01 36 36 27 0 0 0 0 73 0 11
2018 CS-02 51 38 9 2 0 0 0 89 2 53

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 25 15 7 7 0 0 72 13 165
2020 CS-01 33 8 42 8 8 0 0 42 17 12
2020 CS-02 53 25 10 6 7 0 0 78 13 120
2020 CS-03 36 36 18 9 0 0 0 73 9 22
2019 CS 49 27 17 4 2 2 1 77 6 127
2019 CS-01 59 18 18 6 0 0 0 76 6 17
2019 CS-02 48 27 15 4 2 2 1 78 6 85
2019 CS-03 50 33 17 0 0 0 0 83 0 18
2018 CS 43 30 14 8 4 1 0 74 12 77
2018 CS-01 36 36 9 18 0 0 0 73 18 11
2018 CS-02 45 26 17 4 6 2 0 73 10 53

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 46 26 16 6 6 0 0 72 12 165
2020 CS-01 25 17 33 17 8 0 0 42 25 12
2020 CS-02 51 26 13 4 6 0 0 77 10 120
2020 CS-03 36 32 23 9 0 0 0 68 9 22
2019 CS 46 29 15 6 2 1 1 77 8 127
2019 CS-01 35 35 24 6 0 0 0 71 6 17
2019 CS-02 51 26 14 5 2 1 1 78 7 85
2019 CS-03 44 39 11 0 6 0 0 83 6 18
2018 CS 37 37 14 7 4 1 0 75 11 76
2018 CS-01 40 40 0 20 0 0 0 80 20 10
2018 CS-02 40 32 17 4 6 2 0 73 10 53

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 26 19 8 7 1 0 65 15 165
2020 CS-01 33 17 33 8 8 0 0 50 17 12
2020 CS-02 43 27 15 8 6 1 0 71 14 121
2020 CS-03 19 33 33 10 5 0 0 52 14 21
2019 CS 38 25 20 9 2 5 2 67 12 126
2019 CS-01 29 18 24 18 0 6 6 53 20 17
2019 CS-02 42 25 19 6 1 6 1 72 8 84
2019 CS-03 33 33 22 6 6 0 0 67 11 18
2018 CS 44 19 17 9 5 3 3 67 15 77
2018 CS-01 55 9 18 0 18 0 0 64 18 11
2018 CS-02 49 17 15 9 4 4 2 70 14 53
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 28 12 4 2 2 4 80 7 166
2020 CS-01 33 33 8 8 0 8 8 80 10 12
2020 CS-02 49 25 12 4 3 2 5 79 8 121
2020 CS-03 41 41 14 5 0 0 0 82 5 22
2019 CS 49 24 17 2 0 2 6 79 3 127
2019 CS-01 41 29 12 0 0 0 18 86 0 17
2019 CS-02 48 25 22 1 0 1 2 76 1 85
2019 CS-03 61 22 0 11 0 0 6 88 12 18

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 54 21 13 4 5 1 1 77 9 165
2020 CS-01 67 17 17 0 0 0 0 83 0 12
2020 CS-02 56 19 12 4 6 2 2 78 10 121
2020 CS-03 38 33 19 10 0 0 0 71 10 21
2019 CS 50 25 13 10 1 0 1 76 11 125
2019 CS-01 76 12 6 6 0 0 0 88 6 17
2019 CS-02 47 28 13 9 1 0 1 76 11 85
2019 CS-03 44 25 19 13 0 0 0 69 13 16
2018 CS 45 30 11 11 4 0 0 75 14 76
2018 CS-01 60 30 10 0 0 0 0 90 0 10
2018 CS-02 40 32 9 15 4 0 0 72 19 53

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 21 10 4 3 0 0 83 7 165
2020 CS-01 50 17 33 0 0 0 0 67 0 12
2020 CS-02 65 18 9 4 3 0 0 83 8 120
2020 CS-03 59 32 5 5 0 0 0 91 5 22
2019 CS 57 27 8 7 1 0 0 84 8 127
2019 CS-01 65 18 6 12 0 0 0 82 12 17
2019 CS-02 59 26 8 6 1 0 0 85 7 85
2019 CS-03 56 28 6 11 0 0 0 83 11 18
2018 CS 51 26 9 7 7 0 0 78 13 76
2018 CS-01 60 20 20 0 0 0 0 80 0 10
2018 CS-02 49 28 8 8 8 0 0 77 15 53

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 21 13 5 5 9 1 73 12 166
2020 CS-01 42 8 42 0 8 0 0 50 8 12
2020 CS-02 48 19 12 6 6 10 0 74 13 121
2020 CS-03 27 36 14 5 0 14 5 78 6 22
2019 CS 37 31 17 4 2 8 1 75 6 126
2019 CS-01 41 24 24 6 0 6 0 69 6 17
2019 CS-02 37 27 18 4 2 11 1 73 7 84
2019 CS-03 33 44 17 6 0 0 0 78 6 18
2018 CS 32 25 16 9 1 17 0 68 13 76
2018 CS-01 36 18 27 0 0 18 0 67 0 11
2018 CS-02 31 27 15 12 0 15 0 68 14 52

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 25 15 11 8 4 0 65 19 166
2020 CS-01 42 8 25 8 17 0 0 50 25 12
2020 CS-02 39 25 14 8 8 6 0 68 18 121
2020 CS-03 27 32 18 23 0 0 0 59 23 22
2019 CS 31 26 22 10 2 8 0 63 13 125
2019 CS-01 53 18 18 6 0 6 0 75 6 17
2019 CS-02 29 25 23 11 4 10 0 59 16 84
2019 CS-03 24 41 24 12 0 0 0 65 12 17
2018 CS 29 25 21 13 5 8 0 58 20 77
2018 CS-01 36 9 18 9 0 27 0 63 13 11
2018 CS-02 26 28 21 13 6 6 0 58 20 53

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 31 25 13 12 11 8 0 61 25 166
2020 CS-01 25 17 8 8 17 25 0 56 33 12
2020 CS-02 34 25 12 11 11 8 0 64 23 121
2020 CS-03 23 23 32 18 5 0 0 45 23 22
2019 CS 21 29 21 13 4 10 1 56 20 126
2019 CS-01 41 24 12 12 0 12 0 73 13 17
2019 CS-02 17 31 23 14 4 11 1 54 20 84
2019 CS-03 28 28 33 6 6 0 0 56 11 18
2018 CS 18 29 19 14 8 12 0 53 25 77
2018 CS-01 27 9 36 18 0 9 0 40 20 11
2018 CS-02 15 34 17 13 6 15 0 58 22 53

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 31 28 16 11 11 2 0 60 23 166
2020 CS-01 42 8 8 25 17 0 0 50 42 12
2020 CS-02 33 27 15 12 11 2 0 62 23 121
2020 CS-03 18 32 32 9 9 0 0 50 18 22
2019 CS 21 29 21 17 5 7 0 53 24 126
2019 CS-01 41 24 24 0 6 6 0 69 6 17
2019 CS-02 21 25 20 19 5 10 0 51 26 84
2019 CS-03 6 50 22 17 6 0 0 56 22 18
2018 CS 16 22 21 19 13 9 0 41 36 77
2018 CS-01 27 9 9 9 18 27 0 50 38 11
2018 CS-02 13 25 23 23 9 8 0 41 35 53
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 36 38 13 8 4 1 0 74 13 166
2020 CS-01 33 42 17 0 8 0 0 75 8 12
2020 CS-02 40 34 12 9 4 0 0 74 13 121
2020 CS-03 14 50 23 9 0 5 0 67 10 22
2019 CS 36 35 15 7 5 1 2 73 12 127
2019 CS-01 35 29 24 6 6 0 0 65 12 17
2019 CS-02 38 35 13 7 4 1 2 76 11 85
2019 CS-03 39 28 11 11 11 0 0 67 22 18
2018 CS 31 32 19 11 8 0 0 63 19 75
2018 CS-01 27 27 9 27 9 0 0 55 36 11
2018 CS-02 31 31 23 6 10 0 0 62 15 52

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 40 11 12 4 1 0 73 16 166
2020 CS-01 17 58 17 8 0 0 0 75 8 12
2020 CS-02 36 36 11 12 4 0 0 73 17 121
2020 CS-03 18 55 9 14 0 5 0 76 14 22
2019 CS 35 38 14 10 3 0 0 73 13 126
2019 CS-01 50 19 25 6 0 0 0 69 6 16
2019 CS-02 34 42 11 8 5 0 0 76 13 85
2019 CS-03 22 39 22 17 0 0 0 61 17 18
2018 CS 30 38 12 11 9 0 0 68 20 76
2018 CS-01 45 27 9 9 9 0 0 73 18 11
2018 CS-02 27 40 12 10 12 0 0 67 21 52

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 31 12 6 2 0 1 79 9 166
2020 CS-01 58 17 25 0 0 0 0 75 0 12
2020 CS-02 50 31 8 7 3 0 1 82 10 121
2020 CS-03 32 36 27 5 0 0 0 68 5 22
2019 CS 51 20 17 9 2 0 1 72 11 127
2019 CS-01 65 18 12 6 0 0 0 82 6 17
2019 CS-02 49 22 18 6 4 0 1 73 10 85
2019 CS-03 61 6 17 17 0 0 0 67 17 18
2018 CS 34 39 11 9 5 1 0 75 15 76
2018 CS-01 40 30 10 10 10 0 0 70 20 10
2018 CS-02 34 42 9 9 6 0 0 75 15 53

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 36 12 12 7 1 0 70 18 165
2020 CS-01 33 42 17 0 8 0 0 75 8 12
2020 CS-02 32 33 12 13 8 1 0 66 22 121
2020 CS-03 32 50 9 9 0 0 0 82 9 22
2019 CS 39 35 10 11 4 0 1 75 15 125
2019 CS-01 53 24 6 12 6 0 0 76 18 17
2019 CS-02 37 37 7 13 5 0 0 75 18 83
2019 CS-03 39 39 11 6 0 0 6 82 6 18
2018 CS 26 34 14 20 4 0 1 61 24 76
2018 CS-01 27 27 36 9 0 0 0 55 9 11
2018 CS-02 25 33 13 23 6 0 0 58 29 52

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 52 25 12 5 3 2 1 79 8 164
2020 CS-01 50 42 8 0 0 0 0 92 0 12
2020 CS-02 55 23 10 7 3 3 0 80 9 119
2020 CS-03 36 36 27 0 0 0 0 73 0 22

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 30 15 10 9 2 0 65 19 165
2020 CS-01 45 18 9 0 27 0 0 64 27 11
2020 CS-02 36 28 16 10 9 2 0 65 19 121
2020 CS-03 18 45 23 9 0 5 0 67 10 22
2019 CS 35 24 18 9 7 6 1 63 18 127
2019 CS-01 35 18 29 6 12 0 0 53 18 17
2019 CS-02 36 26 13 11 6 7 1 68 18 85
2019 CS-03 33 11 33 6 11 6 0 47 18 18
2018 CS 19 34 12 25 9 1 0 54 34 77
2018 CS-01 36 9 0 27 27 0 0 45 55 11
2018 CS-02 17 40 13 21 8 2 0 58 29 53

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 21 8 4 2 2 3 84 7 165
2020 CS-01 42 33 8 0 0 8 8 90 0 12
2020 CS-02 59 19 10 5 2 2 3 82 8 121
2020 CS-03 62 29 5 0 5 0 0 90 5 21
2019 CS 60 16 13 4 2 1 4 80 7 125
2019 CS-01 41 18 18 12 6 0 6 63 19 17
2019 CS-02 60 14 14 4 2 1 4 78 6 83
2019 CS-03 67 28 6 0 0 0 0 94 0 18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 46 25 12 8 7 1 2 73 15 166
2020 CS-01 25 42 8 17 0 0 8 73 18 12
2020 CS-02 47 25 9 7 8 2 2 74 16 121
2020 CS-03 45 18 32 5 0 0 0 64 5 22
2019 CS 43 31 10 6 4 2 5 78 11 127
2019 CS-01 41 24 12 6 12 0 6 69 19 17
2019 CS-02 40 34 9 7 4 2 4 79 11 85
2019 CS-03 50 28 11 6 0 0 6 82 6 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 77 7 6 2 2 2 4 90 4 165
2020 CS-01 67 8 0 8 0 0 17 90 10 12
2020 CS-02 78 5 6 2 2 3 4 90 4 120
2020 CS-03 77 14 9 0 0 0 0 91 0 22
2019 CS 76 11 2 1 0 6 5 97 1 127
2019 CS-01 59 18 6 0 0 12 6 93 0 17
2019 CS-02 80 9 1 0 0 6 4 99 0 85
2019 CS-03 83 6 0 6 0 0 6 94 6 18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 74 11 3 2 2 2 6 93 4 166
2020 CS-01 58 25 0 0 0 8 8 100 0 12
2020 CS-02 74 9 4 2 2 1 7 90 5 121
2020 CS-03 73 18 0 0 0 5 5 100 0 22
2019 CS 78 9 2 1 0 2 8 97 1 127
2019 CS-01 65 24 0 0 0 0 12 100 0 17
2019 CS-02 79 9 2 1 0 2 6 96 1 85
2019 CS-03 83 0 6 0 0 0 11 94 0 18

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 23 16 14 18 1 2 51 33 166
2020 CS-01 25 25 25 8 17 0 0 50 25 12
2020 CS-02 31 19 15 15 18 1 1 51 34 121
2020 CS-03 0 41 27 5 18 0 9 45 25 22
2019 CS 21 23 24 12 11 6 2 48 25 127
2019 CS-01 24 29 24 6 18 0 0 53 24 17
2019 CS-02 22 24 21 14 8 8 2 51 25 85
2019 CS-03 17 6 33 11 22 6 6 25 38 18
2018 CS 25 16 13 30 12 3 1 42 44 76
2018 CS-01 45 0 18 18 18 0 0 45 36 11
2018 CS-02 23 19 13 28 13 4 0 43 43 53

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 42 30 13 10 5 0 1 73 15 165
2020 CS-01 42 17 17 17 8 0 0 58 25 12
2020 CS-02 45 29 10 9 6 0 1 75 15 121
2020 CS-03 19 48 29 5 0 0 0 67 5 21
2019 CS 43 23 18 12 2 0 1 67 15 125
2019 CS-01 31 25 19 19 6 0 0 56 25 16
2019 CS-02 45 19 20 13 1 0 1 65 14 84
2019 CS-03 44 33 11 6 6 0 0 78 11 18
2018 CS 36 32 16 12 4 0 0 69 16 77
2018 CS-01 64 9 0 27 0 0 0 73 27 11
2018 CS-02 32 34 21 8 6 0 0 66 13 53

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 28 14 7 7 1 0 72 14 166
2020 CS-01 33 42 8 8 8 0 0 75 17 12
2020 CS-02 48 28 10 7 7 1 0 77 13 121
2020 CS-03 27 36 27 9 0 0 0 64 9 22
2019 CS 44 27 17 8 2 0 2 72 10 126
2019 CS-01 47 29 6 18 0 0 0 76 18 17
2019 CS-02 46 23 18 7 4 0 2 71 11 84
2019 CS-03 33 44 22 0 0 0 0 78 0 18
2018 CS 43 25 21 9 1 0 0 68 11 76
2018 CS-01 55 9 18 9 9 0 0 64 18 11
2018 CS-02 42 25 21 12 0 0 0 67 12 52

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 35 13 7 4 1 0 76 11 164
2020 CS-01 33 33 25 8 0 0 0 67 8 12
2020 CS-02 44 34 10 6 5 1 0 79 11 120
2020 CS-03 24 48 24 5 0 0 0 71 5 21
2019 CS 42 35 12 8 2 0 1 78 10 127
2019 CS-01 35 47 6 12 0 0 0 82 12 17
2019 CS-02 46 33 12 6 2 0 1 80 8 85
2019 CS-03 33 33 11 17 6 0 0 67 22 18
2018 CS 41 33 18 7 1 0 0 74 8 76
2018 CS-01 55 9 27 0 9 0 0 64 9 11
2018 CS-02 38 35 19 8 0 0 0 73 8 52

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 34 33 16 6 5 5 0 71 12 165
2020 CS-01 0 58 25 8 8 0 0 58 17 12
2020 CS-02 40 29 15 6 4 6 0 73 11 120
2020 CS-03 23 45 23 9 0 0 0 68 9 22
2019 CS 34 31 20 9 2 4 2 68 11 127
2019 CS-01 18 29 35 6 6 6 0 50 13 17
2019 CS-02 36 31 16 9 1 4 2 71 11 85
2019 CS-03 33 33 17 11 0 6 0 71 12 18
2018 CS 25 27 26 14 3 5 0 55 18 77
2018 CS-01 45 18 18 9 0 9 0 70 10 11
2018 CS-02 21 26 28 15 4 6 0 50 20 53

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 54 25 12 5 4 1 0 79 9 165
2020 CS-01 25 33 42 0 0 0 0 58 0 12
2020 CS-02 58 22 8 6 5 1 0 81 11 120
2020 CS-03 45 45 9 0 0 0 0 91 0 22
2019 CS 52 31 13 2 2 1 0 84 3 125
2019 CS-01 41 35 18 0 6 0 0 76 6 17
2019 CS-02 51 30 14 2 1 1 0 82 4 83
2019 CS-03 67 33 0 0 0 0 0 100 0 18
2018 CS 45 39 5 3 3 3 3 89 6 75
2018 CS-01 27 36 18 9 0 9 0 70 10 11
2018 CS-02 45 43 4 0 4 2 2 92 4 51

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 33 16 4 3 0 1 77 7 166
2020 CS-01 42 33 0 17 0 0 8 82 18 12
2020 CS-02 42 35 17 3 2 0 1 78 6 121
2020 CS-03 41 36 14 5 5 0 0 77 9 22
2019 CS 43 36 11 6 2 1 1 81 8 122
2019 CS-01 71 29 0 0 0 0 0 100 0 14
2019 CS-02 40 39 11 6 2 1 1 80 9 83
2019 CS-03 50 28 17 6 0 0 0 78 6 18
2018 CS 44 30 17 6 1 0 1 75 8 77
2018 CS-01 45 18 9 27 0 0 0 64 27 11
2018 CS-02 38 34 21 4 2 0 2 73 6 53

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2020 CS 24 42 34 165
2020 CS-01 17 42 42 12
2020 CS-02 21 46 33 120
2020 CS-03 41 32 27 22
2019 CS 21 38 41 127
2019 CS-01 12 24 65 17
2019 CS-02 26 39 35 85
2019 CS-03 11 39 50 18
2018 CS 26 39 35 77
2018 CS-01 45 27 27 11
2018 CS-02 23 47 30 53

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2020 CS 20 28 38 8 0 8 40
2020 CS-02 12 32 40 8 0 8 25
2019 CS 19 22 26 15 7 11 27
2019 CS-02 23 23 23 14 9 9 22
2018 CS 30 25 20 5 10 10 20
2018 CS-02 33 25 17 8 17 0 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 43 5 2 2 1 0 90 5 165
2020 CS-01 50 42 8 0 0 0 0 92 0 12
2020 CS-02 51 38 4 3 3 2 0 91 5 120
2020 CS-03 18 73 9 0 0 0 0 91 0 22
2019 CS 51 29 14 5 0 1 1 81 5 125
2019 CS-01 59 29 12 0 0 0 0 88 0 17
2019 CS-02 54 27 11 6 0 1 1 83 6 84
2019 CS-03 35 35 24 6 0 0 0 71 6 17
2018 CS 49 39 4 6 1 0 0 88 8 77
2018 CS-01 55 36 9 0 0 0 0 91 0 11
2018 CS-02 49 40 4 6 2 0 0 89 8 53

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 30 36 17 7 5 4 1 69 13 166
2020 CS-01 25 8 25 17 8 17 0 40 30 12
2020 CS-02 34 36 15 7 6 2 1 72 13 121
2020 CS-03 14 50 23 5 5 5 0 67 10 22
2019 CS 33 32 20 9 2 4 0 68 11 127
2019 CS-01 35 24 29 6 0 6 0 63 6 17
2019 CS-02 33 29 21 9 4 4 0 65 13 85
2019 CS-03 28 56 6 11 0 0 0 83 11 18
2018 CS 20 40 23 13 4 0 0 60 17 75
2018 CS-01 27 36 27 9 0 0 0 64 9 11
2018 CS-02 19 42 23 12 4 0 0 62 15 52

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 12 18 31 26 13 0 1 39 29 165
2020 CS-01 8 8 33 33 8 0 8 45 18 12
2020 CS-02 11 18 31 28 12 0 1 40 29 120
2020 CS-03 9 18 36 18 18 0 0 36 27 22
2019 CS 3 26 31 18 16 1 5 36 31 125
2019 CS-01 6 6 31 25 19 0 13 50 14 16
2019 CS-02 4 31 29 14 17 1 5 33 37 84
2019 CS-03 0 28 33 22 17 0 0 39 28 18
2018 CS 8 25 42 17 7 0 1 24 33 76
2018 CS-01 0 18 18 27 36 0 0 64 18 11
2018 CS-02 8 29 46 13 2 0 2 16 37 52

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 19 25 24 13 2 1 39 35 164
2020 CS-01 0 0 33 25 25 8 8 60 0 12
2020 CS-02 13 20 24 27 13 3 1 41 34 119
2020 CS-03 27 23 23 18 9 0 0 27 50 22
2019 CS 11 19 29 17 15 4 6 35 33 127
2019 CS-01 6 12 35 0 24 12 12 31 23 17
2019 CS-02 9 21 29 19 14 4 4 35 33 85
2019 CS-03 17 17 17 28 17 0 6 47 35 18
2018 CS 16 22 28 16 13 3 3 31 40 76
2018 CS-01 18 9 36 0 36 0 0 36 27 11
2018 CS-02 15 25 25 15 12 4 4 29 44 52

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 4 5 20 39 31 0 2 71 9 166
2020 CS-01 0 0 17 50 25 0 8 82 0 12
2020 CS-02 5 5 20 38 31 0 2 70 10 121
2020 CS-03 0 9 27 36 27 0 0 64 9 22
2019 CS 0 5 30 38 21 2 5 63 5 125
2019 CS-01 0 6 35 18 18 6 18 46 8 17
2019 CS-02 0 5 29 42 20 1 2 65 5 83
2019 CS-03 0 0 28 39 28 0 6 71 0 18
2018 CS 3 13 29 33 19 1 1 53 16 75
2018 CS-01 0 18 9 18 55 0 0 73 18 11
2018 CS-02 4 14 35 31 12 2 2 45 18 51

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 13 13 25 25 20 1 2 47 28 165
2020 CS-01 0 17 33 25 17 0 8 45 18 12
2020 CS-02 16 11 23 26 22 1 3 49 28 120
2020 CS-03 9 18 41 23 9 0 0 32 27 22
2019 CS 10 16 27 22 15 3 6 41 29 125
2019 CS-01 12 0 12 24 24 6 24 67 17 17
2019 CS-02 8 17 31 20 17 4 2 40 27 83
2019 CS-03 17 22 28 22 6 0 6 29 41 18
2018 CS 17 23 27 17 12 1 3 31 42 75
2018 CS-01 18 18 18 9 36 0 0 45 36 11
2018 CS-02 16 27 25 20 8 2 2 29 45 51

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 5 9 14 34 29 6 2 69 16 165
2020 CS-01 25 8 0 42 17 0 8 64 36 12
2020 CS-02 4 8 14 33 30 8 3 70 14 120
2020 CS-03 0 18 18 32 27 5 0 62 19 22
2019 CS 9 10 18 26 26 5 6 59 21 125
2019 CS-01 18 18 6 18 18 12 12 46 46 17
2019 CS-02 6 7 18 27 32 5 5 66 14 84
2019 CS-03 18 12 24 29 12 0 6 44 31 17
2018 CS 5 16 18 28 26 1 5 58 23 76
2018 CS-01 9 18 9 9 55 0 0 64 27 11
2018 CS-02 4 17 17 31 23 2 6 58 23 52

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 12 16 25 26 18 1 1 45 29 165
2020 CS-01 8 8 25 42 8 0 8 55 18 12
2020 CS-02 10 15 27 26 21 1 1 47 25 120
2020 CS-03 23 27 23 18 9 0 0 27 50 22
2019 CS 12 17 34 14 14 4 5 31 32 125
2019 CS-01 13 6 31 13 19 6 13 38 23 16
2019 CS-02 10 17 36 17 14 5 2 33 28 84
2019 CS-03 17 28 33 0 17 0 6 18 47 18
2018 CS 14 20 29 18 14 1 3 34 36 76
2018 CS-01 18 9 18 18 36 0 0 55 27 11
2018 CS-02 12 23 35 13 13 2 2 28 36 52

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 4 15 29 29 22 0 1 52 19 166
2020 CS-01 0 17 50 17 8 0 8 27 18 12
2020 CS-02 4 16 27 31 21 0 1 53 20 121
2020 CS-03 5 18 23 23 32 0 0 55 23 22
2019 CS 6 17 29 26 15 2 6 44 24 126
2019 CS-01 12 12 18 18 12 6 24 42 33 17
2019 CS-02 1 18 32 29 17 1 2 47 20 84
2019 CS-03 17 17 22 22 17 0 6 41 35 18

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 22 36 17 13 10 3 0 59 23 166
2020 CS-01 17 33 25 0 25 0 0 50 25 12
2020 CS-02 26 36 17 12 7 2 0 64 19 121
2020 CS-03 5 36 23 18 9 9 0 45 30 22
2019 CS 21 30 18 16 7 6 2 56 25 126
2019 CS-01 24 24 24 18 0 6 6 53 20 17
2019 CS-02 23 31 14 18 7 6 1 58 27 84
2019 CS-03 22 33 22 11 11 0 0 56 22 18

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 24 12 7 8 2 0 73 15 165
2020 CS-01 33 25 8 8 17 8 0 64 27 12
2020 CS-02 55 19 11 7 6 2 0 75 14 121
2020 CS-03 27 36 23 0 14 0 0 64 14 22
2019 CS 48 26 9 9 6 1 1 75 15 127
2019 CS-01 59 18 6 18 0 0 0 76 18 17
2019 CS-02 49 27 8 7 6 1 1 78 13 85
2019 CS-03 39 22 17 6 17 0 0 61 22 18
2018 CS 37 24 12 17 7 3 1 63 25 76
2018 CS-01 45 9 18 18 9 0 0 55 27 11
2018 CS-02 35 29 8 17 6 4 2 67 24 52

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 57 25 7 8 2 1 0 83 10 163
2020 CS-01 42 42 8 0 8 0 0 83 8 12
2020 CS-02 58 24 7 9 2 1 0 82 11 118
2020 CS-03 64 27 5 5 0 0 0 91 5 22
2019 CS 52 27 10 6 3 0 1 80 10 126
2019 CS-01 59 24 12 6 0 0 0 82 6 17
2019 CS-02 55 27 7 6 4 0 1 83 10 84
2019 CS-03 44 22 22 6 6 0 0 67 11 18
2018 CS 45 33 16 4 1 0 0 79 5 75
2018 CS-01 45 18 27 9 0 0 0 64 9 11
2018 CS-02 45 39 12 2 2 0 0 84 4 51

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 35 10 4 2 2 0 84 6 164
2020 CS-01 27 45 9 9 9 0 0 73 18 11
2020 CS-02 52 33 8 3 2 3 0 86 5 120
2020 CS-03 36 50 14 0 0 0 0 86 0 22
2019 CS 43 39 12 4 2 1 1 82 6 127
2019 CS-01 24 47 29 0 0 0 0 71 0 17
2019 CS-02 45 40 7 4 2 1 1 87 6 85
2019 CS-03 56 22 11 11 0 0 0 78 11 18
2018 CS 36 42 16 5 0 1 0 79 5 76
2018 CS-01 36 36 18 9 0 0 0 73 9 11
2018 CS-02 35 46 15 4 0 0 0 81 4 52

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 29 13 5 4 3 1 77 9 164
2020 CS-01 42 25 8 8 8 8 0 73 18 12
2020 CS-02 50 25 12 4 4 3 1 79 9 119
2020 CS-03 23 50 23 5 0 0 0 73 5 22
2019 CS 47 30 12 8 0 2 1 80 8 125
2019 CS-01 56 13 25 6 0 0 0 69 6 16
2019 CS-02 48 33 8 7 0 2 1 84 7 85
2019 CS-03 39 33 11 17 0 0 0 72 17 18
2018 CS 39 44 9 3 0 5 0 88 3 77
2018 CS-01 45 36 9 9 0 0 0 82 9 11
2018 CS-02 40 43 9 2 0 6 0 88 2 53

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 42 27 14 3 5 7 2 75 9 166
2020 CS-01 17 33 8 0 17 25 0 67 22 12
2020 CS-02 49 22 12 3 4 7 2 78 8 121
2020 CS-03 23 50 14 5 5 5 0 76 10 22
2019 CS 46 30 13 3 2 4 2 81 6 125
2019 CS-01 44 31 6 6 13 0 0 75 19 16
2019 CS-02 48 30 11 2 1 6 2 84 4 84
2019 CS-03 44 28 28 0 0 0 0 72 0 18
2018 CS 42 31 14 3 4 6 0 78 7 77
2018 CS-01 45 27 9 9 0 9 0 80 10 11
2018 CS-02 42 34 15 0 6 4 0 78 6 53

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 28 8 4 3 0 0 84 7 165
2020 CS-01 50 33 8 0 8 0 0 83 8 12
2020 CS-02 60 23 9 5 3 0 0 83 8 120
2020 CS-03 41 50 9 0 0 0 0 91 0 22
2019 CS 57 25 12 3 2 0 1 83 5 126
2019 CS-01 53 24 18 6 0 0 0 76 6 17
2019 CS-02 60 24 10 4 2 0 1 84 6 84
2019 CS-03 50 39 11 0 0 0 0 89 0 18
2018 CS 53 29 13 4 0 1 0 83 4 76
2018 CS-01 64 9 9 18 0 0 0 73 18 11
2018 CS-02 52 29 15 2 0 2 0 82 2 52

Anti-racism

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 27 22 2 4 10 2 68 7 165
2020 CS-01 17 25 17 8 0 33 0 63 13 12
2020 CS-02 39 22 22 2 4 8 3 69 7 120
2020 CS-03 14 55 18 5 5 5 0 71 10 22

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 29 10 7 2 2 4 79 10 165
2020 CS-01 42 25 17 0 8 0 8 73 9 12
2020 CS-02 48 29 7 8 2 3 4 82 11 120
2020 CS-03 41 32 18 9 0 0 0 73 9 22

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 24 17 7 7 7 2 67 15 164
2020 CS-01 17 8 25 0 25 25 0 33 33 12
2020 CS-02 43 20 17 8 5 5 2 68 14 119
2020 CS-03 23 45 14 5 5 9 0 75 10 22
2019 CS 35 27 14 9 5 6 4 69 15 127
2019 CS-01 29 18 24 6 0 6 18 62 8 17
2019 CS-02 40 26 13 9 4 6 2 72 14 85
2019 CS-03 33 28 11 6 17 6 0 65 24 18
2018 CS 30 29 16 12 7 4 3 63 20 76
2018 CS-01 45 18 9 18 9 0 0 64 27 11
2018 CS-02 29 35 12 13 4 6 2 69 19 52

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 35 34 10 10 7 4 1 72 17 165
2020 CS-01 17 42 17 8 17 0 0 58 25 12
2020 CS-02 40 31 8 11 6 3 1 74 17 120
2020 CS-03 23 41 14 5 5 9 5 74 11 22
2019 CS 34 29 19 10 5 3 1 65 15 126
2019 CS-01 41 18 24 6 6 6 0 63 13 17
2019 CS-02 32 29 20 10 6 2 1 63 16 84
2019 CS-03 33 39 11 11 0 6 0 76 12 18
2018 CS 33 29 22 9 1 5 0 65 11 76
2018 CS-01 55 18 18 9 0 0 0 73 9 11
2018 CS-02 26 36 23 8 2 6 0 66 10 53

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 29 18 7 5 3 1 70 12 164
2020 CS-01 25 33 8 8 8 17 0 70 20 12
2020 CS-02 43 25 17 6 6 3 1 71 12 120
2020 CS-03 18 50 18 14 0 0 0 68 14 22
2019 CS 38 30 22 5 2 2 0 70 7 126
2019 CS-01 41 18 35 6 0 0 0 59 6 17
2019 CS-02 38 31 20 4 4 4 0 72 7 84
2019 CS-03 44 22 22 11 0 0 0 67 11 18
2018 CS 29 32 25 9 4 1 0 62 13 77
2018 CS-01 45 36 9 9 0 0 0 82 9 11
2018 CS-02 25 36 25 9 4 2 0 62 13 53

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 28 16 8 10 7 2 62 20 165
2020 CS-01 25 17 8 8 17 25 0 56 33 12
2020 CS-02 35 26 15 8 9 5 2 65 19 120
2020 CS-03 9 41 27 14 9 0 0 50 23 22
2019 CS 30 19 18 8 6 15 4 60 17 127
2019 CS-01 29 6 41 0 6 12 6 43 7 17
2019 CS-02 31 21 13 7 8 16 4 65 19 85
2019 CS-03 28 28 22 11 0 6 6 63 13 18
2018 CS 26 16 18 14 8 16 3 51 27 77
2018 CS-01 45 9 9 18 9 0 9 60 30 11
2018 CS-02 23 17 21 13 8 17 2 49 26 53

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 47 42 3 7 2 0 0 89 8 166
2020 CS-01 50 42 8 0 0 0 0 92 0 12
2020 CS-02 46 39 3 9 2 0 0 85 12 121
2020 CS-03 36 64 0 0 0 0 0 100 0 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 42 42 7 5 4 0 0 84 9 166
2020 CS-01 42 42 8 8 0 0 0 83 8 12
2020 CS-02 40 40 8 6 5 0 0 81 11 121
2020 CS-03 41 55 5 0 0 0 0 95 0 22
2019 CS 50 35 7 6 2 0 0 85 8 126
2019 CS-01 53 24 12 6 6 0 0 76 12 17
2019 CS-02 52 40 2 5 1 0 0 92 6 85
2019 CS-03 44 17 22 17 0 0 0 61 17 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 36 7 6 3 0 0 84 9 165
2020 CS-01 50 33 17 0 0 0 0 83 0 12
2020 CS-02 45 36 7 7 4 0 0 81 12 121
2020 CS-03 50 45 5 0 0 0 0 95 0 22
2019 CS 47 35 11 6 1 0 0 82 7 126
2019 CS-01 56 19 19 0 6 0 0 75 6 16
2019 CS-02 42 40 8 9 0 0 0 82 9 85
2019 CS-03 67 17 17 0 0 0 0 83 0 18

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 81 12 4 1 1 1 2 94 2 165
2020 CS-01 83 0 8 0 0 0 8 91 0 12
2020 CS-02 82 10 4 2 1 1 1 93 3 120
2020 CS-03 73 23 0 0 0 0 5 100 0 22

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 83 6 6 1 2 0 2 91 3 126
2019 CS-01 82 6 12 0 0 0 0 88 0 17
2019 CS-02 84 7 1 1 4 0 4 94 5 85
2019 CS-03 76 0 24 0 0 0 0 76 0 17

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 34 19 8 4 7 18 10 74 14 166
2020 CS-01 17 8 17 8 8 8 33 43 29 12
2020 CS-02 38 16 5 4 7 21 9 76 16 121
2020 CS-03 36 36 9 0 5 14 0 84 5 22
2019 CS 34 13 8 10 12 17 6 61 28 126
2019 CS-01 53 6 18 18 6 0 0 59 24 17
2019 CS-02 31 12 5 7 15 24 6 61 32 84
2019 CS-03 44 11 11 17 6 6 6 63 25 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 12 88 166
2020 CS-02 12 88 121
2019 CS 7 93 127
2019 CS-02 7 93 85
2018 CS 14 86 76
2018 CS-02 12 88 52

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 75 25 20
2018 CS 55 45 11

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 50 50 20
2020 CS-02 43 57 14

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 11

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2020 CS-02 0 100 14
2018 CS 0 100 11

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2020 CS-02 0 100 14
2018 CS 0 100 11

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 11

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 40 60 20

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 35 65 20
2020 CS-02 36 64 14

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 55 45 20
2020 CS-02 57 43 14

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 50 50 20
2020 CS-02 43 57 14

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 40 60 20
2020 CS-02 43 57 14
2018 CS 45 55 11

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 70 30 20
2020 CS-02 64 36 14

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 45 55 20
2020 CS-02 36 64 14

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2020 CS-02 0 100 14
2018 CS 0 100 11

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 11

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 11

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 60 40 20
2020 CS-02 64 36 14
2018 CS 55 45 11

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 45 55 20
2020 CS-02 57 43 14

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 55 45 11

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 25 75 20
2020 CS-02 36 64 14

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 11

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2020 CS-02 0 100 14
2018 CS 0 100 11

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 11

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 11

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2020 CS-02 0 100 14
2018 CS 0 100 11

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2020 CS-02 0 100 14
2018 CS 0 100 11

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2020 CS-02 0 100 14

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 11

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 25 75 20

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 11

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 45 55 20
2020 CS-02 43 57 14

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 20
2020 CS-02 0 100 14
2018 CS 0 100 11

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 70 30 20
2020 CS-02 57 43 14

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 22 17 14 7 6 25 9 59 19 166
2020 CS-01 8 8 17 0 8 58 0 40 20 12
2020 CS-02 23 20 13 7 6 21 11 63 18 121
2020 CS-03 32 9 18 9 0 27 5 60 13 22
2019 CS 25 11 20 7 2 24 10 55 14 127
2019 CS-01 41 6 6 12 0 18 18 73 18 17
2019 CS-02 19 11 26 6 4 26 9 45 15 85
2019 CS-03 39 17 11 11 0 17 6 71 14 18
2018 CS 18 17 22 8 4 26 5 51 17 77
2018 CS-01 36 0 18 18 0 18 9 50 25 11
2018 CS-02 15 21 23 6 6 25 6 51 16 53

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 22 15 7 6 11 2 68 15 166
2020 CS-01 33 8 8 0 17 33 0 63 25 12
2020 CS-02 40 22 15 7 6 7 2 69 15 121
2020 CS-03 36 27 14 14 0 9 0 70 15 22
2019 CS 43 22 20 4 3 6 2 70 8 127
2019 CS-01 47 12 24 0 0 6 12 71 0 17
2019 CS-02 41 20 24 4 5 6 1 66 9 85
2019 CS-03 44 39 11 6 0 0 0 83 6 18
2018 CS 31 23 22 5 3 14 1 65 9 77
2018 CS-01 45 9 36 9 0 0 0 55 9 11
2018 CS-02 30 23 23 6 4 13 2 62 11 53

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 6 94 166
2020 CS-02 5 95 121
2019 CS 6 94 127
2018 CS 8 92 75

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 50 50 10

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 50 50 10

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 50 50 10

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 15 13 4 5 30 8 65 13 166
2020 CS-01 25 0 17 0 8 50 0 50 17 12
2020 CS-02 27 17 12 3 5 26 10 68 13 121
2020 CS-03 27 9 18 5 0 36 5 62 8 22
2019 CS 22 13 21 4 2 26 11 56 10 127
2019 CS-01 29 6 18 12 0 24 12 55 18 17
2019 CS-02 16 15 24 4 4 26 12 51 11 85
2019 CS-03 39 11 22 0 0 17 11 69 0 18
2018 CS 22 18 22 4 1 29 4 60 8 77
2018 CS-01 18 0 45 0 0 36 0 29 0 11
2018 CS-02 23 23 21 4 0 25 6 65 5 53

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 24 13 2 5 14 4 75 10 165
2020 CS-01 33 8 8 0 8 42 0 71 14 12
2020 CS-02 42 24 13 1 5 11 5 78 7 120
2020 CS-03 32 27 18 9 5 9 0 65 15 22
2019 CS 42 22 19 1 2 12 2 74 4 126
2019 CS-01 35 18 18 6 0 24 0 69 8 17
2019 CS-02 42 20 23 0 4 10 2 70 4 84
2019 CS-03 50 33 11 0 0 6 0 88 0 18
2018 CS 31 30 17 5 0 16 1 73 6 77
2018 CS-01 36 27 27 0 0 9 0 70 0 11
2018 CS-02 32 26 17 6 0 17 2 72 7 53

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 10 90 165
2020 CS-01 0 100 12
2020 CS-02 12 88 120
2020 CS-03 0 100 22
2019 CS 10 90 126
2019 CS-01 13 88 16
2019 CS-02 11 89 85
2019 CS-03 6 94 18

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 50 50 16

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 69 31 16
2019 CS 85 15 13

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 64 27 0 9 0 0 0 91 9 11
2019 CS 45 9 18 18 0 9 0 60 20 11

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 54 28 7 5 2 2 2 85 8 165
2020 CS-01 42 42 8 8 0 0 0 83 8 12
2020 CS-02 55 26 7 4 3 2 2 84 8 121
2020 CS-03 48 38 0 10 0 5 0 90 10 21
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 60 21 9 4 4 1 0 82 9 164
2020 CS-01 75 8 8 0 0 8 0 91 0 12
2020 CS-02 63 20 9 5 3 0 0 83 8 120
2020 CS-03 45 36 9 5 5 0 0 82 9 22

A psychologically healthy workplace

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 36 36 16 5 2 4 0 75 8 166
2020 CS-01 17 42 25 0 8 8 0 64 9 12
2020 CS-02 41 33 15 5 2 3 0 77 8 121
2020 CS-03 23 55 14 5 0 5 0 81 5 22
2019 CS 45 32 13 4 2 3 2 81 6 127
2019 CS-01 29 24 18 6 12 12 0 60 20 17
2019 CS-02 47 32 14 4 0 1 2 82 4 85
2019 CS-03 44 39 6 6 0 6 0 88 6 18
2018 CS 44 29 13 9 1 4 0 76 11 77
2018 CS-01 55 27 9 9 0 0 0 82 9 11
2018 CS-02 38 32 13 11 0 6 0 74 12 53

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 52 20 17 4 2 4 1 76 6 166
2020 CS-01 42 25 25 0 0 8 0 73 0 12
2020 CS-02 54 18 16 5 2 4 1 76 8 121
2020 CS-03 59 23 18 0 0 0 0 82 0 22

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 24 15 9 8 2 1 68 18 164
2020 CS-01 33 17 25 8 8 8 0 55 18 12
2020 CS-02 43 24 14 8 8 2 1 69 16 120
2020 CS-03 33 29 14 19 5 0 0 62 24 21

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 26 19 4 8 2 0 68 12 164
2020 CS-01 33 8 33 8 0 17 0 50 10 12
2020 CS-02 44 29 13 4 9 1 0 73 14 119
2020 CS-03 32 36 27 0 5 0 0 68 5 22
2019 CS 36 31 17 12 1 3 1 70 13 127
2019 CS-01 29 24 35 6 0 6 0 56 6 17
2019 CS-02 39 31 14 13 1 1 1 71 14 85
2019 CS-03 33 33 6 17 0 11 0 75 19 18
2018 CS 35 30 21 10 3 1 0 66 13 77
2018 CS-01 36 18 18 27 0 0 0 55 27 11
2018 CS-02 34 38 19 6 2 2 0 73 8 53

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 8 62 15 15 0 0 0 69 15 13
2019 CS 50 21 14 7 0 7 0 77 8 14

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 30 23 25 13 7 0 1 54 21 166
2020 CS-01 17 25 17 8 25 0 8 45 36 12
2020 CS-02 30 24 24 16 6 0 1 54 22 121
2020 CS-03 32 23 32 9 5 0 0 55 14 22
2019 CS 26 22 22 9 17 1 2 50 28 127
2019 CS-01 18 24 6 12 35 0 6 44 50 17
2019 CS-02 27 22 25 8 14 1 2 51 23 85
2019 CS-03 33 17 33 0 17 0 0 50 17 18
2018 CS 29 23 16 8 23 0 1 53 32 77
2018 CS-01 18 27 0 0 45 0 9 50 50 11
2018 CS-02 32 19 17 11 21 0 0 51 32 53

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 35 15 13 6 0 2 65 20 166
2020 CS-01 17 8 25 42 0 0 8 27 45 12
2020 CS-02 29 37 16 10 7 0 2 67 17 121
2020 CS-03 32 32 9 23 5 0 0 64 27 22
2019 CS 25 33 25 6 6 1 3 61 12 126
2019 CS-01 29 29 18 6 6 0 12 67 13 17
2019 CS-02 23 36 30 5 4 1 2 60 9 84
2019 CS-03 33 33 11 17 6 0 0 67 22 18
2018 CS 26 34 22 12 5 0 1 61 17 77
2018 CS-01 36 18 18 18 9 0 0 55 27 11
2018 CS-02 17 40 25 11 6 0 2 58 17 53

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 46 30 13 5 4 1 2 78 9 166
2020 CS-01 25 42 17 8 0 0 8 73 9 12
2020 CS-02 44 30 15 3 5 1 2 76 9 121
2020 CS-03 59 23 5 14 0 0 0 82 14 22
2019 CS 39 34 15 7 2 1 2 75 9 125
2019 CS-01 35 41 6 0 6 0 12 87 7 17
2019 CS-02 40 33 17 8 0 1 1 74 9 83
2019 CS-03 44 28 22 0 6 0 0 72 6 18
2018 CS 43 26 16 8 5 0 3 71 13 77
2018 CS-01 45 27 18 0 9 0 0 73 9 11
2018 CS-02 36 28 15 11 6 0 4 67 18 53

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 28 13 15 10 1 1 62 25 165
2020 CS-01 25 8 8 42 8 0 8 36 55 12
2020 CS-02 35 26 15 12 11 1 1 62 23 120
2020 CS-03 32 36 9 18 5 0 0 68 23 22
2019 CS 26 21 21 17 11 1 3 49 30 126
2019 CS-01 31 13 25 13 6 0 13 50 21 16
2019 CS-02 29 24 15 20 8 1 2 55 29 85
2019 CS-03 17 17 33 11 22 0 0 33 33 18
2018 CS 21 20 28 16 13 1 1 42 30 76
2018 CS-01 45 0 27 0 27 0 0 45 27 11
2018 CS-02 15 21 29 17 13 2 2 38 32 52

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 22 10 4 4 0 2 83 7 166
2020 CS-01 50 0 33 0 8 0 8 55 9 12
2020 CS-02 57 27 7 3 3 0 2 86 7 121
2020 CS-03 73 9 9 9 0 0 0 82 9 22
2019 CS 54 29 5 4 3 1 5 87 8 126
2019 CS-01 63 13 0 6 13 0 6 80 20 16
2019 CS-02 55 29 5 5 0 1 5 90 5 85
2019 CS-03 50 33 11 0 6 0 0 83 6 18
2018 CS 55 18 16 0 4 0 8 79 4 77
2018 CS-01 73 18 0 0 9 0 0 91 9 11
2018 CS-02 47 23 21 0 4 0 6 74 4 53

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 36 33 16 8 5 1 1 70 13 166
2020 CS-01 17 33 42 0 0 0 8 55 0 12
2020 CS-02 35 36 12 10 6 1 1 71 16 121
2020 CS-03 36 27 32 5 0 0 0 64 5 22
2019 CS 40 28 20 4 6 1 2 70 10 126
2019 CS-01 41 18 24 6 6 0 6 63 13 17
2019 CS-02 38 30 19 4 6 1 2 70 10 84
2019 CS-03 44 28 22 6 0 0 0 72 6 18
2018 CS 43 18 18 7 9 0 4 64 16 76
2018 CS-01 45 0 27 9 18 0 0 45 27 11
2018 CS-02 40 23 19 4 10 0 4 66 14 52

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 30 12 7 7 1 1 73 15 164
2020 CS-01 25 42 17 8 0 0 8 73 9 12
2020 CS-02 42 28 13 8 8 1 1 71 15 119
2020 CS-03 50 41 0 5 0 5 0 95 5 22
2019 CS 37 38 11 6 3 2 3 79 9 124
2019 CS-01 47 29 0 6 6 0 12 87 13 17
2019 CS-02 40 35 12 7 2 1 2 78 10 85
2019 CS-03 6 56 25 0 6 6 0 67 7 16
2018 CS 38 29 14 14 3 1 1 68 17 77
2018 CS-01 45 18 27 9 0 0 0 64 9 11
2018 CS-02 32 32 13 15 4 2 2 67 20 53

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 34 30 17 8 8 1 1 66 17 166
2020 CS-01 33 17 33 8 0 0 8 55 9 12
2020 CS-02 36 30 14 7 10 2 1 68 18 121
2020 CS-03 36 36 18 5 5 0 0 73 9 22
2019 CS 30 36 26 2 2 2 3 69 4 125
2019 CS-01 53 29 0 0 6 0 12 93 7 17
2019 CS-02 28 29 34 4 1 1 2 60 5 85
2019 CS-03 18 59 18 0 0 6 0 81 0 17
2018 CS 32 25 25 10 5 1 1 59 16 77
2018 CS-01 45 9 45 0 0 0 0 55 0 11
2018 CS-02 25 32 21 11 8 2 2 59 20 53

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 42 24 16 10 7 0 2 67 17 166
2020 CS-01 17 50 17 8 0 0 8 73 9 12
2020 CS-02 45 21 14 10 8 0 2 67 18 121
2020 CS-03 41 32 23 5 0 0 0 73 5 22
2019 CS 34 35 14 7 6 2 2 72 13 125
2019 CS-01 41 29 12 6 6 6 0 75 13 17
2019 CS-02 35 33 14 8 6 1 2 71 15 85
2019 CS-03 12 53 18 6 6 6 0 69 13 17
2018 CS 35 27 19 9 8 1 0 63 17 77
2018 CS-01 36 27 18 18 0 0 0 64 18 11
2018 CS-02 34 28 19 8 9 2 0 63 17 53

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 25 10 4 7 1 1 80 10 166
2020 CS-01 42 25 8 8 8 0 8 73 18 12
2020 CS-02 55 25 9 2 7 1 1 82 9 121
2020 CS-03 45 32 14 9 0 0 0 77 9 22
2019 CS 50 21 15 5 5 2 2 74 10 125
2019 CS-01 47 18 12 0 18 6 0 69 19 17
2019 CS-02 54 21 14 4 4 1 2 78 7 85
2019 CS-03 41 18 18 18 0 6 0 63 19 17

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 35 33 15 10 5 1 1 70 16 165
2020 CS-01 0 42 17 17 8 8 8 50 30 12
2020 CS-02 38 33 12 9 7 1 1 72 16 120
2020 CS-03 32 32 32 5 0 0 0 64 5 22

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 39 32 17 6 4 1 1 72 10 166
2020 CS-01 8 25 50 8 0 0 8 36 9 12
2020 CS-02 42 32 14 5 5 1 1 76 10 121
2020 CS-03 36 32 23 5 0 5 0 71 5 22
2019 CS 40 34 11 6 5 3 2 77 11 125
2019 CS-01 35 41 12 0 6 6 0 81 6 17
2019 CS-02 42 34 9 5 5 2 2 80 10 85
2019 CS-03 29 29 24 12 0 6 0 63 13 17
2018 CS 48 23 17 9 3 0 0 71 12 77
2018 CS-01 55 9 18 18 0 0 0 64 18 11
2018 CS-02 45 28 17 6 4 0 0 74 9 53

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 25 12 6 1 1 2 80 8 165
2020 CS-01 33 42 8 8 0 0 8 82 9 12
2020 CS-02 52 23 13 8 2 2 2 78 9 120
2020 CS-03 68 23 9 0 0 0 0 91 0 22
2019 CS 62 20 8 2 2 3 2 87 4 124
2019 CS-01 71 12 0 0 6 6 6 93 7 17
2019 CS-02 61 23 8 2 1 2 2 88 4 84
2019 CS-03 59 18 12 6 0 6 0 81 6 17
2018 CS 59 25 7 1 4 1 3 88 5 76
2018 CS-01 64 18 9 9 0 0 0 82 9 11
2018 CS-02 58 27 4 0 6 2 4 90 6 52

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 34 15 3 4 0 1 78 7 163
2020 CS-01 36 27 18 0 9 0 9 70 10 11
2020 CS-02 43 34 15 4 3 0 1 77 8 119
2020 CS-03 41 41 14 0 5 0 0 82 5 22

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 74 15 4 2 0 1 4 93 3 165
2020 CS-01 50 17 17 8 0 0 8 73 9 12
2020 CS-02 72 17 4 3 0 1 4 93 3 120
2020 CS-03 86 14 0 0 0 0 0 100 0 22
2019 CS 70 13 6 1 1 3 6 91 2 125
2019 CS-01 59 12 6 0 6 6 12 86 7 17
2019 CS-02 68 16 6 1 0 2 6 92 1 85
2019 CS-03 76 0 12 0 0 6 6 87 0 17
2018 CS 75 13 4 1 1 1 4 93 3 77
2018 CS-01 82 9 0 9 0 0 0 91 9 11
2018 CS-02 70 15 6 0 2 2 6 92 2 53

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 78 8 5 1 3 1 4 91 4 166
2020 CS-01 67 0 8 0 0 0 25 89 0 12
2020 CS-02 79 8 5 2 3 1 2 90 5 121
2020 CS-03 82 14 0 0 0 5 0 100 0 22
2019 CS 74 13 2 2 4 2 3 91 7 126
2019 CS-01 56 13 6 6 0 6 13 85 8 16
2019 CS-02 75 14 1 1 5 1 2 93 6 85
2019 CS-03 78 6 6 6 6 0 0 83 11 18
2018 CS 82 6 5 1 1 1 3 92 3 77
2018 CS-01 91 9 0 0 0 0 0 100 0 11
2018 CS-02 81 8 4 0 2 2 4 94 2 53

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 18 8 2 3 0 2 86 6 165
2020 CS-01 33 42 8 0 0 0 17 90 0 12
2020 CS-02 68 15 9 3 3 0 2 85 6 120
2020 CS-03 73 18 5 0 5 0 0 91 5 22
2019 CS 57 22 10 0 6 2 2 83 6 124
2019 CS-01 50 25 13 0 0 6 6 86 0 16
2019 CS-02 61 19 8 0 6 2 2 85 6 83
2019 CS-03 56 17 17 0 11 0 0 72 11 18
2018 CS 73 10 4 8 4 1 0 84 12 77
2018 CS-01 64 9 0 27 0 0 0 73 27 11
2018 CS-02 75 11 4 4 4 2 0 88 8 53

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 18 7 3 2 1 2 87 6 166
2020 CS-01 67 8 8 0 0 0 17 90 0 12
2020 CS-02 65 20 8 2 2 1 1 87 5 121
2020 CS-03 82 9 5 5 0 0 0 91 5 22
2019 CS 58 26 7 3 2 2 2 88 5 126
2019 CS-01 50 25 6 6 0 6 6 86 7 16
2019 CS-02 59 27 7 2 1 1 2 89 4 85
2019 CS-03 50 28 11 6 6 0 0 78 11 18
2018 CS 58 21 10 6 3 1 0 80 9 77
2018 CS-01 45 18 27 0 9 0 0 64 9 11
2018 CS-02 57 25 9 8 0 2 0 83 8 53

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 7 2 0 1 0 23 97 1 166
2020 CS-01 42 17 0 0 0 0 42 100 0 12
2020 CS-02 69 6 1 0 0 0 24 99 0 121
2020 CS-03 68 9 9 0 0 0 14 89 0 22
2019 CS 61 6 5 0 0 3 24 93 0 124
2019 CS-01 56 6 0 0 0 6 31 100 0 16
2019 CS-02 58 7 4 0 0 4 28 95 0 83
2019 CS-03 78 6 11 0 0 0 6 88 0 18
2018 CS 57 4 0 1 0 1 36 98 2 77
2018 CS-01 64 0 0 0 0 0 36 100 0 11
2018 CS-02 58 2 0 2 0 2 36 97 3 53

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 68 17 5 4 1 1 4 90 4 166
2020 CS-01 42 25 8 0 0 0 25 89 0 12
2020 CS-02 68 19 5 4 1 2 2 90 5 121
2020 CS-03 82 5 5 5 0 0 5 90 5 22
2019 CS 67 15 7 2 2 2 6 89 4 124
2019 CS-01 56 6 13 0 0 6 19 83 0 16
2019 CS-02 67 18 6 2 1 2 4 90 4 84
2019 CS-03 71 12 12 0 6 0 0 82 6 17
2018 CS 68 10 6 1 3 1 10 88 4 77
2018 CS-01 55 18 9 0 9 0 9 80 10 11
2018 CS-02 64 11 8 2 2 2 11 87 4 53

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 75 14 5 0 2 1 2 92 2 166
2020 CS-01 50 25 8 0 8 0 8 82 9 12
2020 CS-02 74 14 6 0 2 1 2 91 3 121
2020 CS-03 91 5 5 0 0 0 0 95 0 22
2019 CS 75 13 5 1 0 3 3 94 1 126
2019 CS-01 69 13 0 0 0 13 6 100 0 16
2019 CS-02 74 14 6 1 0 2 2 93 1 85
2019 CS-03 78 17 6 0 0 0 0 94 0 18
2018 CS 64 16 8 3 4 3 4 85 7 77
2018 CS-01 64 18 9 0 9 0 0 82 9 11
2018 CS-02 58 19 8 4 4 4 4 84 8 53

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 30 10 3 1 1 1 86 4 166
2020 CS-01 17 42 25 8 0 0 8 64 9 12
2020 CS-02 54 31 10 2 2 1 1 86 4 121
2020 CS-03 73 18 5 5 0 0 0 91 5 22
2019 CS 60 25 7 3 1 2 2 88 4 126
2019 CS-01 56 31 0 6 0 6 0 93 7 16
2019 CS-02 56 25 9 4 1 2 2 85 5 85
2019 CS-03 78 17 6 0 0 0 0 94 0 18
2018 CS 60 27 6 3 1 0 3 89 4 77
2018 CS-01 55 27 9 0 9 0 0 82 9 11
2018 CS-02 58 30 6 4 0 0 2 90 4 53

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 23 37 25 10 3 0 1 61 13 166
2020 CS-01 0 33 33 25 0 0 8 36 27 12
2020 CS-02 23 40 26 9 2 0 0 63 12 121
2020 CS-03 36 27 27 9 0 0 0 64 9 22
2019 CS 26 43 22 4 4 1 1 70 8 127
2019 CS-01 24 41 29 6 0 0 0 65 6 17
2019 CS-02 25 48 19 4 2 1 1 75 6 85
2019 CS-03 44 17 28 6 6 0 0 61 11 18
2018 CS 21 37 36 4 1 1 0 59 5 76
2018 CS-01 10 30 50 10 0 0 0 40 10 10
2018 CS-02 19 38 38 2 2 2 0 58 4 53

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 8 16 31 27 17 0 1 44 24 166
2020 CS-01 17 17 58 0 0 0 8 0 36 12
2020 CS-02 7 14 30 31 17 0 0 49 21 121
2020 CS-03 0 32 27 23 18 0 0 41 32 22
2019 CS 6 7 36 31 17 2 1 49 14 126
2019 CS-01 6 12 41 35 6 0 0 41 18 17
2019 CS-02 7 5 31 34 20 2 1 56 12 85
2019 CS-03 0 12 53 12 18 6 0 31 13 17
2018 CS 4 12 31 32 21 0 0 53 16 77
2018 CS-01 9 27 27 18 18 0 0 36 36 11
2018 CS-02 4 9 30 36 21 0 0 57 13 53
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2020 CS 38 44 16 2 166
2020 CS-01 25 33 42 0 12
2020 CS-02 40 43 15 2 121
2020 CS-03 32 59 9 0 22

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 40 60 63
2020 CS-02 37 63 49

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 18 16 6 6 1 8 68 13 165
2020 CS-01 17 33 25 0 17 0 8 55 18 12
2020 CS-02 45 17 14 7 5 2 11 70 13 120
2020 CS-03 45 14 27 9 5 0 0 59 14 22
2019 CS 48 14 14 6 10 2 5 67 18 125
2019 CS-01 41 12 24 6 6 6 6 60 13 17
2019 CS-02 46 13 15 7 11 1 6 64 19 84
2019 CS-03 50 22 6 6 17 0 0 72 22 18
2018 CS 39 13 16 11 9 0 12 60 22 76
2018 CS-01 55 18 9 0 18 0 0 73 18 11
2018 CS-02 35 13 19 12 10 0 12 54 24 52

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 8 24 19 13 33 2 2 33 48 63
2020 CS-02 10 27 14 14 35 0 0 37 49 49

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 6 17 11 25 40 0 0 24 65 63
2020 CS-02 8 20 6 27 39 0 0 29 65 49
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