2022 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 102. Are you currently a shift worker?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 32 10 5 2 0 0 82 7 645
2022 Non-shift worker 44 37 10 6 4 0 0 81 10 4620
2020 Shift worker 52 30 11 5 3 0 0 82 7 743
2020 Non-shift worker 40 38 12 7 3 0 0 78 10 4820
2019 Shift worker 47 33 10 6 4 0 0 80 10 787
2019 Non-shift worker 40 39 10 6 4 0 0 79 11 4571
2018 Shift worker 40 38 10 6 5 0 0 78 12 561
2018 Non-shift worker 35 42 11 7 5 0 0 77 11 3626

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 32 15 7 4 0 0 74 11 645
2022 Non-shift worker 41 34 11 7 6 0 0 75 13 4620
2020 Shift worker 45 31 12 8 4 0 0 76 12 739
2020 Non-shift worker 38 35 13 9 5 0 0 73 14 4807
2019 Shift worker 39 33 14 9 5 0 0 72 14 785
2019 Non-shift worker 37 34 14 9 6 0 0 71 16 4549
2018 Shift worker 35 32 15 10 8 0 0 67 17 564
2018 Non-shift worker 33 37 13 10 7 0 0 69 18 3620

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 29 7 3 1 0 0 89 3 645
2022 Non-shift worker 57 30 8 3 2 0 0 87 5 4620
2020 Shift worker 64 25 8 2 2 0 0 88 3 738
2020 Non-shift worker 55 31 9 3 2 0 0 86 5 4777
2019 Shift worker 61 27 8 2 2 0 0 88 4 781
2019 Non-shift worker 56 30 9 3 2 0 0 86 5 4524
2018 Shift worker 57 31 6 4 2 0 0 88 6 562
2018 Non-shift worker 51 34 9 4 2 0 0 86 6 3606

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 31 7 3 2 0 0 88 5 645
2022 Non-shift worker 48 35 9 5 3 0 0 83 7 4625
2020 Shift worker 61 28 7 2 1 0 0 89 4 741
2020 Non-shift worker 47 36 10 5 2 0 0 83 7 4818
2019 Shift worker 56 30 9 3 2 0 0 86 5 788
2019 Non-shift worker 47 35 10 5 3 0 0 82 8 4575
2018 Shift worker 51 31 11 4 3 0 0 81 8 564
2018 Non-shift worker 42 38 11 5 3 0 0 81 9 3632

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 29 8 6 3 1 0 82 9 645
2022 Non-shift worker 47 30 12 6 4 1 0 78 11 4620
2020 Shift worker 60 25 11 4 1 0 0 85 5 738
2020 Non-shift worker 49 30 12 5 3 0 0 80 8 4801
2019 Shift worker 56 25 10 5 4 0 0 80 9 784
2019 Non-shift worker 46 31 13 5 4 1 0 78 9 4557
2018 Shift worker 49 27 12 4 7 1 0 77 10 562
2018 Non-shift worker 43 33 14 5 5 0 0 76 10 3621

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 28 11 6 3 1 0 81 9 645
2022 Non-shift worker 44 32 11 7 4 0 0 77 12 4620
2020 Shift worker 58 26 9 5 1 1 0 84 6 737
2020 Non-shift worker 47 32 12 6 3 0 0 80 9 4797
2019 Shift worker 54 26 10 6 4 0 0 80 10 783
2019 Non-shift worker 45 33 12 6 4 0 0 78 10 4544
2018 Shift worker 46 32 10 6 5 1 0 79 11 559
2018 Non-shift worker 41 35 14 6 4 0 0 76 10 3604

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 24 18 9 6 4 1 66 16 645
2022 Non-shift worker 40 25 16 9 6 5 0 68 16 4620
2020 Shift worker 44 24 17 7 5 3 0 70 12 743
2020 Non-shift worker 44 25 16 8 5 3 0 71 13 4821
2019 Shift worker 38 19 20 10 9 2 1 59 20 786
2019 Non-shift worker 42 25 15 9 6 3 0 68 16 4571
2018 Shift worker 36 24 17 9 10 4 1 62 20 564
2018 Non-shift worker 38 26 17 8 7 3 0 66 16 3630
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 33 23 18 5 4 3 14 68 10 645
2022 Non-shift worker 48 24 13 4 3 2 7 79 7 4620
2020 Shift worker 37 22 20 5 3 2 11 68 9 738
2020 Non-shift worker 49 25 13 4 3 1 4 79 7 4813
2019 Shift worker 39 23 18 4 5 2 8 69 10 786
2019 Non-shift worker 50 24 14 4 3 1 4 77 8 4570

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 29 9 3 3 0 2 85 6 645
2022 Non-shift worker 52 30 8 5 4 1 1 83 9 4615
2020 Shift worker 58 24 10 5 3 0 0 82 8 743
2020 Non-shift worker 51 29 10 6 4 1 1 81 9 4819
2019 Shift worker 59 25 8 3 3 1 0 85 7 786
2019 Non-shift worker 49 30 10 7 3 1 1 80 10 4551
2018 Shift worker 53 27 10 5 4 0 0 80 9 551
2018 Non-shift worker 47 30 10 7 4 1 0 78 12 3607

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 26 7 3 3 0 0 86 6 645
2022 Non-shift worker 59 24 8 5 4 0 0 84 8 4620
2020 Shift worker 62 24 8 2 2 0 1 87 5 742
2020 Non-shift worker 56 25 9 5 4 0 0 82 9 4824
2019 Shift worker 60 25 8 4 3 0 0 85 7 788
2019 Non-shift worker 55 26 9 5 3 0 0 82 9 4576
2018 Shift worker 53 26 10 4 5 1 0 80 9 555
2018 Non-shift worker 49 28 11 7 5 0 0 78 12 3606

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 27 12 3 2 12 1 81 6 645
2022 Non-shift worker 39 27 12 6 5 10 0 74 13 4620
2020 Shift worker 48 23 11 5 2 10 1 80 8 742
2020 Non-shift worker 39 30 13 6 4 8 0 76 11 4824
2019 Shift worker 44 27 14 3 4 8 1 78 7 789
2019 Non-shift worker 34 32 15 8 5 7 0 71 13 4568
2018 Shift worker 42 28 11 4 6 9 1 78 10 557
2018 Non-shift worker 32 30 16 9 6 7 0 67 16 3631

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 27 13 7 5 6 1 74 12 645
2022 Non-shift worker 33 30 14 11 8 4 0 66 20 4615
2020 Shift worker 48 26 12 6 3 4 1 78 9 740
2020 Non-shift worker 37 32 14 8 6 3 0 71 14 4807
2019 Shift worker 45 27 13 6 5 4 0 75 11 785
2019 Non-shift worker 31 33 16 10 6 3 0 66 17 4562
2018 Shift worker 40 27 14 7 7 4 1 70 15 555
2018 Non-shift worker 29 32 17 11 8 3 0 63 20 3622

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 35 26 17 7 5 8 1 67 14 645
2022 Non-shift worker 25 27 17 14 10 6 0 57 26 4615
2020 Shift worker 40 27 14 7 3 9 1 73 11 739
2020 Non-shift worker 27 33 18 11 6 5 0 63 17 4809
2019 Shift worker 38 26 18 6 5 7 1 68 12 785
2019 Non-shift worker 23 32 20 13 7 6 0 58 21 4556
2018 Shift worker 33 25 16 8 6 10 1 65 17 553
2018 Non-shift worker 20 31 20 15 8 6 0 55 24 3624

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 27 14 10 5 5 1 69 16 645
2022 Non-shift worker 25 31 14 15 11 3 0 59 27 4620
2020 Shift worker 38 32 13 7 5 3 1 74 13 740
2020 Non-shift worker 26 35 16 14 7 2 0 62 21 4821
2019 Shift worker 38 28 15 9 6 4 1 70 15 786
2019 Non-shift worker 21 33 18 16 9 3 0 55 26 4568
2018 Shift worker 34 31 14 9 7 4 1 68 17 556
2018 Non-shift worker 19 32 18 17 11 3 0 53 29 3628
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 31 16 6 5 0 0 73 11 645
2022 Non-shift worker 38 33 13 8 7 0 0 72 15 4620
2020 Shift worker 42 31 14 8 5 0 0 73 13 743
2020 Non-shift worker 35 36 12 10 6 0 0 72 16 4823
2019 Shift worker 36 32 15 9 6 1 0 70 16 787
2019 Non-shift worker 32 37 14 11 6 0 0 69 17 4556
2018 Shift worker 33 30 17 13 7 0 0 63 20 565
2018 Non-shift worker 29 35 16 12 8 0 0 65 20 3627

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 36 6 3 1 0 0 90 5 645
2022 Non-shift worker 42 40 8 8 3 0 0 82 11 4615
2020 Shift worker 56 32 6 4 2 0 0 88 6 741
2020 Non-shift worker 38 41 10 8 3 0 0 79 11 4798
2019 Shift worker 53 35 7 5 1 0 0 88 6 786
2019 Non-shift worker 38 41 10 8 3 0 0 79 11 4533
2018 Shift worker 48 35 9 5 3 0 0 83 8 565
2018 Non-shift worker 34 41 12 9 4 0 0 75 14 3635

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 28 8 5 4 1 1 82 10 645
2022 Non-shift worker 48 30 10 7 4 0 1 79 11 4620
2020 Shift worker 57 24 9 6 3 0 1 82 9 740
2020 Non-shift worker 48 30 10 7 4 0 1 78 11 4815
2019 Shift worker 51 28 10 5 4 0 1 80 10 785
2019 Non-shift worker 45 31 12 7 4 0 0 76 11 4568
2018 Shift worker 47 31 10 5 5 1 0 80 10 557
2018 Non-shift worker 40 35 12 8 5 1 0 75 13 3610

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 38 8 8 3 0 0 82 11 645
2022 Non-shift worker 35 38 10 12 5 0 0 73 16 4615
2020 Shift worker 48 37 7 7 1 0 0 85 8 742
2020 Non-shift worker 35 40 11 10 4 0 0 75 14 4787
2019 Shift worker 42 38 7 9 4 0 0 80 13 781
2019 Non-shift worker 30 40 12 12 6 0 0 71 18 4551
2018 Shift worker 42 38 7 11 2 0 0 80 13 568
2018 Non-shift worker 27 46 9 13 5 0 1 73 18 3645

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 24 11 2 4 2 1 82 6 645
2022 Non-shift worker 56 22 10 4 4 2 1 81 8 4615
2020 Shift worker 55 21 13 4 3 2 1 79 8 737
2020 Non-shift worker 51 24 12 5 4 2 1 78 10 4809

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 30 14 7 6 3 0 72 14 645
2022 Non-shift worker 30 35 15 10 7 3 0 66 18 4620
2020 Shift worker 38 27 16 8 7 4 1 68 16 735
2020 Non-shift worker 27 35 18 12 6 2 0 63 19 4813
2019 Shift worker 37 28 15 8 8 3 1 67 17 785
2019 Non-shift worker 25 35 17 12 8 2 0 61 21 4558
2018 Shift worker 30 28 18 10 10 5 0 61 20 565
2018 Non-shift worker 23 34 17 14 10 2 0 58 24 3623

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 23 13 3 3 3 8 79 7 645
2022 Non-shift worker 49 22 12 5 4 2 6 76 10 4620
2020 Shift worker 53 22 13 4 3 1 4 79 8 740
2020 Non-shift worker 48 23 14 6 4 1 4 75 11 4827
2019 Shift worker 53 20 13 4 3 1 6 78 7 785
2019 Non-shift worker 49 24 13 5 3 1 3 77 9 4568

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 25 12 7 4 3 7 75 12 640
2022 Non-shift worker 46 23 14 5 4 2 4 74 10 4620
2020 Shift worker 51 21 13 6 3 2 4 76 10 740
2020 Non-shift worker 48 25 14 6 4 2 3 76 10 4820
2019 Shift worker 49 19 14 7 5 2 4 72 13 785
2019 Non-shift worker 44 24 16 7 4 2 3 72 11 4549

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 67 8 4 2 3 7 9 89 6 640
2022 Non-shift worker 71 9 4 2 3 5 6 90 5 4620
2020 Shift worker 74 9 5 3 1 3 4 90 5 737
2020 Non-shift worker 73 10 5 2 3 4 4 89 5 4803
2019 Shift worker 71 10 6 2 3 4 4 89 5 783
2019 Non-shift worker 74 8 5 2 3 4 4 89 5 4548

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 62 12 6 2 1 4 12 89 4 640
2022 Non-shift worker 70 9 3 2 2 2 12 92 5 4620
2020 Shift worker 66 13 8 3 2 2 6 86 5 740
2020 Non-shift worker 71 12 5 2 1 2 7 91 4 4807
2019 Shift worker 73 8 5 1 2 3 8 91 4 783
2019 Non-shift worker 76 7 4 1 1 2 8 93 3 4547

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 33 35 11 9 7 4 1 71 17 645
2022 Non-shift worker 31 34 11 11 9 3 2 67 22 4620
2020 Shift worker 34 27 15 10 9 3 2 64 20 744
2020 Non-shift worker 26 31 15 14 10 2 2 60 24 4822
2019 Shift worker 33 26 15 9 12 3 2 62 22 785
2019 Non-shift worker 25 32 15 12 12 2 1 59 25 4577
2018 Shift worker 29 25 17 10 14 4 1 56 26 565
2018 Non-shift worker 24 30 15 14 14 2 1 56 29 3623

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 35 29 16 11 7 1 1 66 18 645
2022 Non-shift worker 36 37 11 9 6 0 0 73 15 4615
2020 Shift worker 34 31 17 11 5 0 1 67 16 741
2020 Non-shift worker 35 38 14 8 5 0 0 73 13 4792
2019 Shift worker 32 32 19 10 6 0 1 64 16 785
2019 Non-shift worker 35 37 13 9 6 0 0 72 15 4539
2018 Shift worker 28 28 21 12 10 1 0 57 22 563
2018 Non-shift worker 32 37 14 11 7 0 0 69 17 3615

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 30 19 7 5 0 1 69 12 645
2022 Non-shift worker 43 34 12 6 4 0 0 77 11 4620
2020 Shift worker 37 31 17 10 5 0 1 69 14 740
2020 Non-shift worker 40 34 14 7 4 0 0 74 11 4805
2019 Shift worker 35 31 17 9 6 0 1 67 16 787
2019 Non-shift worker 39 34 14 8 5 0 0 73 13 4553
2018 Shift worker 30 31 20 12 8 0 0 61 19 560
2018 Non-shift worker 37 33 15 8 6 0 0 71 14 3616

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 46 35 13 4 2 0 0 81 6 645
2022 Non-shift worker 42 35 11 7 4 0 0 78 11 4620
2020 Shift worker 50 34 9 5 2 0 1 84 7 740
2020 Non-shift worker 36 40 13 7 3 0 0 77 11 4790
2019 Shift worker 45 36 11 5 3 1 0 82 7 781
2019 Non-shift worker 36 40 12 8 4 0 0 76 12 4515
2018 Shift worker 41 33 16 6 4 0 0 75 10 561
2018 Non-shift worker 33 37 15 10 5 0 1 70 15 3608

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 26 34 18 9 3 8 1 66 14 645
2022 Non-shift worker 27 39 16 8 4 5 1 70 13 4615
2020 Shift worker 29 33 18 8 3 7 2 69 11 737
2020 Non-shift worker 25 43 17 8 3 4 1 71 11 4808
2019 Shift worker 26 35 21 7 5 4 2 65 13 783
2019 Non-shift worker 23 42 19 8 4 4 0 68 12 4565
2018 Shift worker 26 31 22 7 8 7 0 61 16 564
2018 Non-shift worker 24 36 21 9 6 4 0 63 15 3633

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 27 11 6 4 1 1 79 9 645
2022 Non-shift worker 47 29 9 7 6 0 0 77 14 4620
2020 Shift worker 51 27 11 7 3 1 0 79 10 737
2020 Non-shift worker 43 31 11 9 5 0 0 74 14 4804
2019 Shift worker 47 26 12 7 6 1 1 74 13 783
2019 Non-shift worker 45 31 10 8 5 0 0 76 14 4570
2018 Shift worker 42 31 14 6 5 1 1 74 11 563
2018 Non-shift worker 44 32 11 8 5 0 0 76 13 3640

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 29 11 4 2 0 2 83 6 645
2022 Non-shift worker 42 30 15 7 5 0 1 73 12 4625
2020 Shift worker 59 28 9 2 2 0 1 88 4 742
2020 Non-shift worker 35 31 18 9 6 0 1 67 15 4801
2019 Shift worker 63 25 8 2 1 0 1 88 3 780
2019 Non-shift worker 40 31 17 7 4 0 0 71 11 4538
2018 Shift worker 63 25 9 1 1 0 1 89 2 566
2018 Non-shift worker 38 32 16 8 4 0 1 71 12 3653

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 17 10 4 2 5 7 82 7 645
2022 Non-shift worker 63 21 7 2 3 3 2 88 5 4620

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Shift worker 47 29 24 645
2022 Non-shift worker 41 30 29 4625
2020 Shift worker 23 38 39 743
2020 Non-shift worker 27 37 36 4826
2019 Shift worker 29 36 35 788
2019 Non-shift worker 32 32 36 4583
2018 Shift worker 32 31 37 565
2018 Non-shift worker 30 34 36 3650

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Shift worker 1 57 18 3 17 3 290
2022 Non-shift worker 6 53 19 5 8 8 1870
2020 Shift worker 1 47 30 3 14 5 173
2020 Non-shift worker 9 51 27 3 5 6 1326
2019 Shift worker 1 32 31 5 25 6 230
2019 Non-shift worker 8 46 26 5 10 6 1453
2018 Shift worker 1 41 28 7 17 6 180
2018 Non-shift worker 9 42 30 5 6 8 1099
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 33 5 2 1 0 0 91 3 640
2022 Non-shift worker 55 33 5 4 2 0 0 89 6 4615
2020 Shift worker 60 29 6 3 1 0 0 89 4 741
2020 Non-shift worker 52 36 7 4 2 0 0 88 5 4792
2019 Shift worker 56 32 7 3 2 0 0 88 5 784
2019 Non-shift worker 50 36 7 4 2 0 0 87 6 4536
2018 Shift worker 57 32 7 2 2 0 0 89 4 565
2018 Non-shift worker 49 38 7 4 2 0 0 87 6 3633

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 39 10 5 2 2 0 83 7 645
2022 Non-shift worker 31 43 13 8 4 1 0 75 12 4615
2020 Shift worker 46 34 12 5 1 1 0 81 6 742
2020 Non-shift worker 32 44 14 7 2 1 0 78 9 4816
2019 Shift worker 43 40 9 5 2 1 0 84 7 787
2019 Non-shift worker 30 45 15 7 2 1 0 75 10 4565
2018 Shift worker 37 39 14 4 3 3 0 78 8 563
2018 Non-shift worker 28 45 15 7 4 1 0 73 11 3622

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 21 31 20 14 1 6 37 29 645
2022 Non-shift worker 13 24 33 16 10 1 3 26 39 4615
2020 Shift worker 7 17 26 27 18 2 3 48 25 737
2020 Non-shift worker 12 25 34 18 9 1 1 28 37 4816
2019 Shift worker 7 19 26 23 19 2 4 45 27 785
2019 Non-shift worker 11 25 35 19 9 1 1 28 36 4561
2018 Shift worker 8 20 25 25 17 2 3 44 30 561
2018 Non-shift worker 11 27 35 17 8 1 1 25 39 3633

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 7 11 22 23 18 5 14 51 21 635
2022 Non-shift worker 11 19 28 19 12 3 7 35 33 4605
2020 Shift worker 5 10 21 26 25 6 7 59 17 733
2020 Non-shift worker 9 19 33 22 12 3 3 36 30 4803
2019 Shift worker 5 11 23 21 26 6 8 55 19 782
2019 Non-shift worker 11 21 31 20 12 3 3 34 33 4544
2018 Shift worker 6 13 20 22 23 7 9 54 23 554
2018 Non-shift worker 11 21 32 20 10 2 4 32 34 3624

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 5 8 19 26 26 2 13 62 15 640
2022 Non-shift worker 11 15 28 22 17 1 5 42 28 4600
2020 Shift worker 4 5 16 26 40 2 7 72 10 730
2020 Non-shift worker 10 17 30 25 15 1 2 42 28 4792
2019 Shift worker 3 6 16 27 39 2 7 73 10 778
2019 Non-shift worker 8 16 32 25 16 1 3 42 25 4535
2018 Shift worker 4 6 19 29 30 4 8 66 12 560
2018 Non-shift worker 9 17 34 24 13 1 2 38 27 3613

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 4 10 20 25 27 3 12 61 16 640
2022 Non-shift worker 11 17 25 20 19 2 6 42 31 4605
2020 Shift worker 5 7 18 26 36 2 6 67 13 731
2020 Non-shift worker 12 20 27 22 15 1 2 38 33 4805
2019 Shift worker 5 8 16 24 39 2 6 69 14 778
2019 Non-shift worker 13 20 27 21 15 2 3 38 34 4545
2018 Shift worker 6 9 22 26 27 3 7 59 17 558
2018 Non-shift worker 14 22 28 20 12 2 3 33 38 3622

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 10 14 20 14 19 11 12 43 31 640
2022 Non-shift worker 11 17 24 19 17 6 7 41 32 4605
2020 Shift worker 8 11 17 22 28 9 5 58 23 733
2020 Non-shift worker 8 14 26 27 18 4 3 49 23 4793
2019 Shift worker 12 15 20 15 25 7 5 46 31 777
2019 Non-shift worker 12 18 26 22 15 3 3 39 32 4544
2018 Shift worker 16 16 23 14 17 7 7 36 37 557
2018 Non-shift worker 12 21 28 22 13 3 2 36 34 3611

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 11 22 23 21 6 13 53 20 640
2022 Non-shift worker 11 18 30 17 15 3 5 36 32 4600
2020 Shift worker 5 10 22 23 29 5 6 58 17 734
2020 Non-shift worker 9 18 32 23 13 2 2 38 29 4794
2019 Shift worker 5 10 22 23 31 5 6 59 17 778
2019 Non-shift worker 10 18 33 21 13 3 3 36 29 4539
2018 Shift worker 6 13 23 23 24 5 6 53 21 562
2018 Non-shift worker 11 20 34 19 11 2 2 31 33 3632

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 5 14 29 21 20 2 9 46 21 645
2022 Non-shift worker 6 13 32 26 19 1 4 47 19 4610
2020 Shift worker 5 14 32 23 22 1 2 47 20 738
2020 Non-shift worker 8 23 36 21 10 1 1 32 32 4812
2019 Shift worker 6 12 32 22 22 2 4 47 19 783
2019 Non-shift worker 9 17 33 24 14 1 2 39 27 4551

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 29 36 17 10 5 2 0 66 16 645
2022 Non-shift worker 19 34 16 16 11 3 0 55 28 4620
2020 Shift worker 39 33 15 7 3 2 0 74 10 740
2020 Non-shift worker 22 40 18 13 5 2 0 64 18 4799
2019 Shift worker 33 36 14 8 5 3 0 71 14 780
2019 Non-shift worker 19 36 21 16 6 2 0 56 23 4552

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 23 8 5 2 1 1 85 7 645
2022 Non-shift worker 57 25 7 5 3 2 0 85 9 4610
2020 Shift worker 60 22 7 6 3 1 0 84 9 736
2020 Non-shift worker 52 28 9 6 4 1 0 81 10 4804
2019 Shift worker 57 23 9 5 5 1 0 81 10 784
2019 Non-shift worker 51 28 8 7 5 1 0 79 12 4561
2018 Shift worker 51 28 8 6 6 1 0 80 12 567
2018 Non-shift worker 46 30 9 8 6 1 0 77 14 3616

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 27 3 2 1 1 0 93 3 645
2022 Non-shift worker 63 27 4 3 2 0 0 91 5 4610
2020 Shift worker 67 23 6 3 1 0 1 90 4 735
2020 Non-shift worker 59 29 6 4 2 0 0 89 5 4787
2019 Shift worker 61 29 4 4 2 0 0 90 6 786
2019 Non-shift worker 54 32 6 5 3 0 0 86 8 4554
2018 Shift worker 57 32 4 5 3 0 0 89 7 564
2018 Non-shift worker 52 34 7 5 2 0 0 86 8 3617

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 30 11 2 1 4 2 85 3 645
2022 Non-shift worker 54 30 9 3 2 2 1 86 5 4615
2020 Shift worker 51 29 12 2 1 2 2 84 4 731
2020 Non-shift worker 49 33 11 4 2 1 0 84 5 4778
2019 Shift worker 46 32 14 4 2 2 1 80 6 788
2019 Non-shift worker 48 34 11 4 2 1 0 83 6 4568
2018 Shift worker 41 33 13 5 3 4 1 78 9 565
2018 Non-shift worker 44 36 11 5 2 2 0 81 7 3620

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 36 8 4 3 3 0 84 8 645
2022 Non-shift worker 40 35 11 6 4 3 0 77 11 4620
2020 Shift worker 54 27 10 6 1 1 0 82 7 740
2020 Non-shift worker 40 38 12 5 3 2 0 80 8 4796
2019 Shift worker 50 32 10 4 2 1 0 83 7 779
2019 Non-shift worker 42 37 11 5 3 1 0 80 8 4547
2018 Shift worker 58 27 8 4 3 1 0 86 6 564
2018 Non-shift worker 46 37 10 4 2 1 0 84 6 3626

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 28 10 3 2 6 1 85 5 640
2022 Non-shift worker 42 36 10 4 3 5 1 82 8 4615
2020 Shift worker 57 26 8 4 1 3 1 86 5 737
2020 Non-shift worker 43 35 12 4 2 3 0 81 6 4808
2019 Shift worker 56 27 10 3 2 3 0 85 5 783
2019 Non-shift worker 49 32 11 3 2 2 0 83 5 4551
2018 Shift worker 56 27 9 3 3 3 0 85 6 564
2018 Non-shift worker 47 34 12 3 2 3 0 83 5 3618

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 32 5 2 2 1 0 91 4 645
2022 Non-shift worker 53 33 6 4 3 0 0 86 7 4620
2020 Shift worker 68 22 7 3 1 0 0 90 4 742
2020 Non-shift worker 57 30 8 3 2 0 0 87 5 4810
2019 Shift worker 63 25 7 2 2 0 0 89 5 785
2019 Non-shift worker 53 32 8 4 2 0 0 86 6 4566
2018 Shift worker 61 26 6 4 3 0 0 88 7 559
2018 Non-shift worker 51 34 9 4 3 0 0 85 6 3626

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 35 24 14 6 6 12 4 69 14 645
2022 Non-shift worker 42 26 10 6 5 7 5 77 12 4615

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 22 14 6 6 10 5 69 14 645
2022 Non-shift worker 39 26 11 6 5 7 5 75 13 4620

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 27 15 3 2 10 2 78 5 645
2022 Non-shift worker 37 29 19 4 2 8 1 73 6 4620
2020 Shift worker 55 26 9 4 2 4 1 85 6 741
2020 Non-shift worker 46 34 11 3 2 3 0 83 5 4818

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 28 13 5 3 5 4 77 9 645
2022 Non-shift worker 42 29 10 6 5 6 3 78 11 4615
2020 Shift worker 50 25 9 5 5 3 2 80 10 741
2020 Non-shift worker 44 30 10 6 4 4 2 78 11 4804

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 20 19 21 2 2 27 8 61 6 645
2022 Non-shift worker 17 23 20 4 3 28 4 59 12 4610

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 0 13 31 9 33 14 0 15 48 15
2022 Non-shift worker 2 5 20 19 37 15 2 9 67 120
2020 Shift worker 4 9 22 18 26 18 4 17 55 23
2020 Non-shift worker 1 5 27 17 38 10 1 8 62 135

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 33 26 18 4 3 9 7 71 9 645
2022 Non-shift worker 32 29 14 5 4 9 7 72 11 4610
2020 Shift worker 38 26 16 5 3 6 6 72 9 740
2020 Non-shift worker 30 29 18 7 4 7 5 67 12 4811
2019 Shift worker 40 24 16 5 5 6 3 71 11 781
2019 Non-shift worker 33 30 15 8 6 6 3 68 15 4559
2018 Shift worker 28 31 18 5 5 7 4 67 12 567
2018 Non-shift worker 24 33 18 9 6 6 3 63 17 3623

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 33 12 8 4 3 2 75 12 640
2022 Non-shift worker 35 36 12 8 4 3 1 75 12 4615
2020 Shift worker 44 30 12 7 4 3 1 77 11 742
2020 Non-shift worker 38 37 11 7 3 3 1 77 11 4812
2019 Shift worker 44 28 11 7 6 3 1 75 13 786
2019 Non-shift worker 36 37 12 8 4 2 1 75 12 4566
2018 Shift worker 38 36 9 6 6 3 1 78 13 565
2018 Non-shift worker 38 37 11 6 4 2 1 78 11 3630

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 46 34 12 3 2 2 0 82 6 640
2022 Non-shift worker 37 37 15 5 4 2 0 75 9 4610
2020 Shift worker 53 29 10 4 2 1 0 83 6 739
2020 Non-shift worker 39 37 15 5 3 1 0 77 8 4804
2019 Shift worker 48 28 14 4 4 2 0 78 7 783
2019 Non-shift worker 35 37 18 6 3 1 0 73 9 4553
2018 Shift worker 42 33 12 6 4 3 0 77 10 562
2018 Non-shift worker 35 37 18 6 3 1 0 73 9 3619

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 35 23 19 6 7 7 3 65 14 645
2022 Non-shift worker 24 24 16 11 10 13 3 57 24 4620
2020 Shift worker 38 21 17 8 7 8 2 66 16 736
2020 Non-shift worker 23 24 19 12 9 11 2 54 25 4800
2019 Shift worker 36 21 16 8 8 8 3 64 18 780
2019 Non-shift worker 22 23 20 14 10 10 2 50 27 4562
2018 Shift worker 27 24 17 9 10 12 1 59 22 561
2018 Non-shift worker 19 24 20 13 12 9 2 49 29 3624

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 34 2 2 1 0 0 95 3 645
2022 Non-shift worker 48 39 3 7 3 0 0 87 10 4620
2020 Shift worker 53 34 4 8 1 0 0 87 9 743
2020 Non-shift worker 36 45 4 11 3 0 0 81 15 4823

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 29 6 3 2 0 1 89 5 645
2022 Non-shift worker 52 30 6 6 4 1 1 84 10 4615
2020 Shift worker 53 31 8 4 3 0 1 85 7 736
2020 Non-shift worker 38 37 10 11 4 0 1 75 15 4817
2019 Shift worker 54 32 6 6 3 0 0 86 8 784
2019 Non-shift worker 45 34 7 9 4 0 0 79 14 4565

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 30 8 4 1 0 1 87 5 645
2022 Non-shift worker 51 32 8 5 3 0 1 84 8 4610
2020 Shift worker 55 31 7 5 1 0 1 87 7 738
2020 Non-shift worker 44 36 9 7 3 0 1 81 10 4771
2019 Shift worker 54 33 6 4 2 0 0 87 7 784
2019 Non-shift worker 47 34 10 7 2 0 0 81 9 4525

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 81 16 2 1 0 0 0 97 2 645
2022 Non-shift worker 79 16 2 2 1 1 0 95 3 4615
2020 Shift worker 85 11 1 1 1 0 0 96 3 743
2020 Non-shift worker 77 16 3 2 1 1 0 94 3 4801

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 81 12 3 1 1 0 2 95 2 645
2022 Non-shift worker 83 9 2 2 2 0 2 94 3 4625
2019 Shift worker 82 10 4 2 1 0 2 93 3 783
2019 Non-shift worker 81 10 3 2 2 0 1 93 4 4552

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 18 8 4 2 12 3 83 6 645
2022 Non-shift worker 42 25 14 4 3 10 2 76 8 4620
2020 Shift worker 55 17 8 3 2 13 3 85 6 743
2020 Non-shift worker 44 25 15 5 3 7 1 76 8 4819
2019 Shift worker 57 15 8 3 2 11 3 84 7 786
2019 Non-shift worker 45 23 14 5 3 8 1 75 10 4574

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92 645
2022 Non-shift worker 8 92 4620
2020 Shift worker 7 93 743
2020 Non-shift worker 9 91 4822
2019 Shift worker 8 92 788
2019 Non-shift worker 11 89 4566
2018 Shift worker 8 92 569
2018 Non-shift worker 12 88 3641

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 27 73 45
2022 Non-shift worker 46 54 405
2020 Shift worker 52 48 55
2020 Non-shift worker 45 55 437
2019 Shift worker 52 48 65
2019 Non-shift worker 52 48 498
2018 Shift worker 51 49 47
2018 Non-shift worker 51 49 428

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 59 41 45
2022 Non-shift worker 63 37 405
2020 Shift worker 63 37 55
2020 Non-shift worker 62 38 437
2019 Shift worker 56 44 65
2019 Non-shift worker 63 37 498
2018 Shift worker 59 41 47
2018 Non-shift worker 60 40 428

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 4 96 45
2022 Non-shift worker 6 94 405
2020 Shift worker 0 100 55
2020 Non-shift worker 8 92 437

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 45
2022 Non-shift worker 0 100 405
2020 Shift worker 0 100 55
2020 Non-shift worker 0 100 437
2019 Shift worker 0 100 65
2019 Non-shift worker 0 100 498

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 45
2022 Non-shift worker 5 95 405
2020 Shift worker 9 91 55
2020 Non-shift worker 4 96 437

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 14 86 45
2022 Non-shift worker 5 95 405
2019 Shift worker 9 91 65
2019 Non-shift worker 4 96 498

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 11 89 45
2022 Non-shift worker 6 94 405
2018 Shift worker 10 90 47
2018 Non-shift worker 3 97 428

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 27 73 45
2022 Non-shift worker 28 72 405
2020 Shift worker 16 84 55
2020 Non-shift worker 40 60 437
2019 Shift worker 19 81 64
2019 Non-shift worker 33 67 485
2018 Shift worker 22 78 47
2018 Non-shift worker 39 61 427

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 25 75 45
2022 Non-shift worker 39 61 405
2020 Shift worker 29 71 55
2020 Non-shift worker 37 63 437
2019 Shift worker 37 63 64
2019 Non-shift worker 37 63 485
2018 Shift worker 43 57 47
2018 Non-shift worker 37 63 427

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 26 74 45
2022 Non-shift worker 45 55 405
2020 Shift worker 39 61 55
2020 Non-shift worker 47 53 437
2019 Shift worker 33 67 64
2019 Non-shift worker 45 55 485
2018 Shift worker 43 57 47
2018 Non-shift worker 46 54 427

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 42 58 45
2022 Non-shift worker 41 59 405
2020 Shift worker 35 65 55
2020 Non-shift worker 47 53 437
2019 Shift worker 42 58 64
2019 Non-shift worker 44 56 485
2018 Shift worker 52 48 47
2018 Non-shift worker 43 57 427

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 45
2022 Non-shift worker 32 68 405
2020 Shift worker 29 71 55
2020 Non-shift worker 28 72 437
2019 Shift worker 21 79 64
2019 Non-shift worker 29 71 485
2018 Shift worker 25 75 47
2018 Non-shift worker 32 68 427

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 49 51 45
2022 Non-shift worker 53 47 405
2020 Shift worker 53 47 55
2020 Non-shift worker 52 48 437
2019 Shift worker 51 49 64
2019 Non-shift worker 52 48 485
2018 Shift worker 52 48 47
2018 Non-shift worker 51 49 427

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 17 83 45
2022 Non-shift worker 31 69 405
2020 Shift worker 9 91 55
2020 Non-shift worker 33 67 437
2019 Shift worker 27 73 64
2019 Non-shift worker 32 68 485
2018 Shift worker 32 68 47
2018 Non-shift worker 31 69 427

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 45
2022 Non-shift worker 1 99 405
2020 Shift worker 0 100 55
2020 Non-shift worker 1 99 437

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 2 98 45
2022 Non-shift worker 5 95 405
2020 Shift worker 10 90 55
2020 Non-shift worker 6 94 437
2019 Shift worker 19 81 64
2019 Non-shift worker 9 91 485

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 10 90 45
2022 Non-shift worker 11 89 405
2019 Shift worker 8 92 64
2019 Non-shift worker 8 92 485
2018 Shift worker 10 90 47
2018 Non-shift worker 10 90 427

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 40 60 45
2022 Non-shift worker 51 49 405
2020 Shift worker 46 54 55
2020 Non-shift worker 49 51 437
2019 Shift worker 38 62 64
2019 Non-shift worker 49 51 485
2018 Shift worker 47 53 47
2018 Non-shift worker 47 53 427

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 26 74 45
2022 Non-shift worker 17 83 405
2020 Shift worker 16 84 55
2020 Non-shift worker 22 78 437
2019 Shift worker 13 87 64
2019 Non-shift worker 22 78 485
2018 Shift worker 18 82 47
2018 Non-shift worker 23 77 427

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 13 87 45
2022 Non-shift worker 17 83 405
2020 Shift worker 14 86 55
2020 Non-shift worker 15 85 437
2019 Shift worker 20 80 64
2019 Non-shift worker 15 85 485
2018 Shift worker 9 91 47
2018 Non-shift worker 13 87 427

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 36 64 45
2022 Non-shift worker 52 48 405
2020 Shift worker 45 55 55
2020 Non-shift worker 50 50 437
2019 Shift worker 43 57 64
2019 Non-shift worker 54 46 485
2018 Shift worker 48 52 47
2018 Non-shift worker 53 47 427

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 11 89 45
2022 Non-shift worker 19 81 405
2020 Shift worker 27 73 55
2020 Non-shift worker 26 74 437
2019 Shift worker 20 80 64
2019 Non-shift worker 27 73 485
2018 Shift worker 24 76 47
2018 Non-shift worker 23 77 427

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 4 96 45
2022 Non-shift worker 8 92 405
2019 Shift worker 0 100 64
2019 Non-shift worker 8 92 485

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 45
2022 Non-shift worker 15 85 405
2020 Shift worker 15 85 55
2020 Non-shift worker 15 85 437
2019 Shift worker 11 89 64
2019 Non-shift worker 17 83 485
2018 Shift worker 14 86 47
2018 Non-shift worker 16 84 427

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 2 98 45
2022 Non-shift worker 9 91 405
2020 Shift worker 15 85 55
2020 Non-shift worker 13 87 437
2018 Shift worker 10 90 47
2018 Non-shift worker 9 91 427

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 2 98 45
2022 Non-shift worker 6 94 405
2020 Shift worker 0 100 55
2020 Non-shift worker 6 94 437

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 9 91 45
2022 Non-shift worker 8 92 405
2020 Shift worker 11 89 55
2020 Non-shift worker 14 86 437
2019 Shift worker 13 87 64
2019 Non-shift worker 11 89 485
2018 Shift worker 18 82 47
2018 Non-shift worker 11 89 427

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 3 97 45
2022 Non-shift worker 11 89 405
2019 Shift worker 9 91 64
2019 Non-shift worker 9 91 485
2018 Shift worker 21 79 47
2018 Non-shift worker 9 91 427

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 47 53 45
2022 Non-shift worker 29 71 405
2020 Shift worker 34 66 55
2020 Non-shift worker 28 72 437
2019 Shift worker 34 66 64
2019 Non-shift worker 28 72 485
2018 Shift worker 29 71 47
2018 Non-shift worker 30 70 427

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 19 81 45
2022 Non-shift worker 9 91 380
2020 Shift worker 11 89 55
2020 Non-shift worker 13 87 411
2018 Shift worker 13 87 44
2018 Non-shift worker 13 87 411

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 12 88 45
2022 Non-shift worker 20 80 380
2020 Shift worker 25 75 55
2020 Non-shift worker 25 75 411
2018 Shift worker 25 75 44
2018 Non-shift worker 18 82 411

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 15 85 45
2022 Non-shift worker 10 90 380
2020 Shift worker 12 88 55
2020 Non-shift worker 10 90 411
2018 Shift worker 18 82 44
2018 Non-shift worker 11 89 411

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 4 96 45
2022 Non-shift worker 5 95 380
2020 Shift worker 12 88 55
2020 Non-shift worker 6 94 411
2018 Shift worker 11 89 44
2018 Non-shift worker 7 93 411

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 11 89 45
2022 Non-shift worker 11 89 380
2020 Shift worker 16 84 55
2020 Non-shift worker 11 89 411

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 14 86 45
2022 Non-shift worker 11 89 380
2020 Shift worker 11 89 55
2020 Non-shift worker 10 90 411
2018 Shift worker 17 83 44
2018 Non-shift worker 13 87 411

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 5 95 45
2022 Non-shift worker 14 86 380

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 27 73 45
2022 Non-shift worker 14 86 380
2020 Shift worker 22 78 55
2020 Non-shift worker 15 85 411
2018 Shift worker 26 74 44
2018 Non-shift worker 12 88 411

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 45
2022 Non-shift worker 17 83 380
2020 Shift worker 18 82 55
2020 Non-shift worker 17 83 411
2018 Shift worker 23 77 44
2018 Non-shift worker 13 87 411

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 13 87 45
2022 Non-shift worker 27 73 380
2020 Shift worker 29 71 55
2020 Non-shift worker 30 70 411
2018 Shift worker 35 65 44
2018 Non-shift worker 29 71 411

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 4 96 45
2022 Non-shift worker 7 93 380

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 31 69 45
2022 Non-shift worker 44 56 380
2020 Shift worker 36 64 55
2020 Non-shift worker 48 52 411
2018 Shift worker 54 46 44
2018 Non-shift worker 50 50 411

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 45
2022 Non-shift worker 2 98 380
2020 Shift worker 0 100 55
2020 Non-shift worker 2 98 411

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 31 69 45
2022 Non-shift worker 48 52 380
2020 Shift worker 39 61 55
2020 Non-shift worker 53 47 411
2018 Shift worker 44 56 44
2018 Non-shift worker 54 46 411

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 4 96 45
2022 Non-shift worker 3 97 380

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 14 86 45
2022 Non-shift worker 13 87 380
2020 Shift worker 11 89 55
2020 Non-shift worker 12 88 411
2018 Shift worker 11 89 44
2018 Non-shift worker 12 88 411

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 26 14 12 3 2 31 13 70 8 645
2022 Non-shift worker 15 14 13 4 4 38 12 58 17 4610
2020 Shift worker 36 13 14 3 2 22 10 72 8 739
2020 Non-shift worker 20 16 17 5 4 31 8 58 15 4817
2019 Shift worker 30 14 16 3 3 21 12 67 9 789
2019 Non-shift worker 18 15 19 6 5 28 8 52 18 4573
2018 Shift worker 26 14 16 3 4 28 9 63 12 563
2018 Non-shift worker 17 17 22 5 5 27 6 51 15 3635

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 26 13 2 2 13 1 80 5 640
2022 Non-shift worker 32 28 13 5 4 15 2 74 10 4615
2020 Shift worker 53 20 11 4 1 10 2 82 6 741
2020 Non-shift worker 35 28 16 5 3 12 1 73 9 4822
2019 Shift worker 47 21 12 3 3 12 1 79 7 788
2019 Non-shift worker 34 27 17 6 4 12 1 70 11 4569
2018 Shift worker 41 21 13 3 4 17 1 76 9 563
2018 Non-shift worker 30 31 19 5 4 11 1 68 11 3633

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 4 96 645
2022 Non-shift worker 8 92 4615
2020 Shift worker 6 94 740
2020 Non-shift worker 7 93 4817
2019 Shift worker 7 93 788
2019 Non-shift worker 7 93 4560
2018 Shift worker 5 95 566
2018 Non-shift worker 7 93 3634

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 30 70 35
2022 Non-shift worker 31 69 370
2020 Shift worker 30 70 46
2020 Non-shift worker 37 63 356
2019 Shift worker 37 63 57
2019 Non-shift worker 36 64 324
2018 Shift worker 36 64 29
2018 Non-shift worker 37 63 247

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 83 17 35
2022 Non-shift worker 75 25 370
2020 Shift worker 67 33 46
2020 Non-shift worker 77 23 356
2019 Shift worker 73 27 57
2019 Non-shift worker 77 23 324
2018 Shift worker 75 25 29
2018 Non-shift worker 78 22 247

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 5 95 35
2022 Non-shift worker 3 97 370

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 35
2022 Non-shift worker 0 100 370
2020 Shift worker 0 100 46
2020 Non-shift worker 0 100 356
2018 Shift worker 0 100 29
2018 Non-shift worker 0 100 247

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 35
2022 Non-shift worker 10 90 370
2018 Shift worker 0 100 29
2018 Non-shift worker 6 94 247

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 35
2022 Non-shift worker 5 95 370
2019 Shift worker 11 89 57
2019 Non-shift worker 6 94 324
2018 Shift worker 0 100 29
2018 Non-shift worker 5 95 247

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 6 94 35
2022 Non-shift worker 14 86 370
2020 Shift worker 11 89 46
2020 Non-shift worker 6 94 356
2018 Shift worker 19 81 29
2018 Non-shift worker 7 93 247

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 40 60 35
2022 Non-shift worker 33 67 370
2020 Shift worker 50 50 46
2020 Non-shift worker 39 61 356
2019 Shift worker 48 52 57
2019 Non-shift worker 27 73 324
2018 Shift worker 38 62 29
2018 Non-shift worker 25 75 247

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 31 69 35
2022 Non-shift worker 21 79 370
2020 Shift worker 22 78 46
2020 Non-shift worker 26 74 356
2019 Shift worker 31 69 57
2019 Non-shift worker 26 74 324
2018 Shift worker 23 77 29
2018 Non-shift worker 23 77 247

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 30 70 35
2022 Non-shift worker 19 81 370
2020 Shift worker 24 76 46
2020 Non-shift worker 20 80 356
2019 Shift worker 19 81 57
2019 Non-shift worker 19 81 324
2018 Shift worker 26 74 29
2018 Non-shift worker 15 85 247

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 11 89 35
2022 Non-shift worker 10 90 370
2018 Shift worker 16 84 29
2018 Non-shift worker 4 96 247

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 13 87 35
2022 Non-shift worker 22 78 370
2020 Shift worker 11 89 46
2020 Non-shift worker 27 73 356
2019 Shift worker 25 75 57
2019 Non-shift worker 29 71 324
2018 Shift worker 21 79 29
2018 Non-shift worker 24 76 247

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 20 80 35
2022 Non-shift worker 22 78 370
2020 Shift worker 11 89 46
2020 Non-shift worker 22 78 356
2019 Shift worker 21 79 57
2019 Non-shift worker 22 78 324

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 9 91 35
2022 Non-shift worker 3 97 370
2020 Shift worker 0 100 46
2020 Non-shift worker 3 97 356
2019 Shift worker 9 91 57
2019 Non-shift worker 4 96 324
2018 Shift worker 0 100 29
2018 Non-shift worker 3 97 247

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 3 97 35
2022 Non-shift worker 4 96 370
2018 Shift worker 0 100 29
2018 Non-shift worker 2 98 247

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 35
2022 Non-shift worker 7 93 370
2020 Shift worker 0 100 46
2020 Non-shift worker 11 89 356
2018 Shift worker 0 100 29
2018 Non-shift worker 10 90 247

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 17 83 35
2022 Non-shift worker 17 83 370
2020 Shift worker 15 85 46
2020 Non-shift worker 21 79 356

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 35
2022 Non-shift worker 2 98 370

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 9 91 35
2022 Non-shift worker 19 81 370
2019 Shift worker 10 90 57
2019 Non-shift worker 17 83 324

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 35
2022 Non-shift worker 0 100 370
2020 Shift worker 0 100 46
2020 Non-shift worker 0 100 356
2018 Shift worker 0 100 29
2018 Non-shift worker 0 100 247

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 20 80 35
2022 Non-shift worker 20 80 370
2020 Shift worker 26 74 46
2020 Non-shift worker 17 83 356
2019 Shift worker 17 83 57
2019 Non-shift worker 18 82 324
2018 Shift worker 31 69 29
2018 Non-shift worker 20 80 247

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 32 68 35
2022 Non-shift worker 31 69 370
2020 Shift worker 28 72 46
2020 Non-shift worker 25 75 356
2019 Shift worker 16 84 56
2019 Non-shift worker 31 69 321
2018 Shift worker 37 63 29
2018 Non-shift worker 28 72 248

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 12 88 35
2022 Non-shift worker 12 88 370

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 35
2022 Non-shift worker 4 96 370
2019 Shift worker 0 100 56
2019 Non-shift worker 4 96 321

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 13 87 35
2022 Non-shift worker 15 85 370
2018 Shift worker 18 82 29
2018 Non-shift worker 15 85 248

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 3 97 35
2022 Non-shift worker 4 96 370
2020 Shift worker 0 100 46
2020 Non-shift worker 5 95 356

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 3 97 35
2022 Non-shift worker 6 94 370
2020 Shift worker 0 100 46
2020 Non-shift worker 5 95 356

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92 35
2022 Non-shift worker 3 97 370
2018 Shift worker 0 100 29
2018 Non-shift worker 7 93 248

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 6 94 35
2022 Non-shift worker 9 91 370
2019 Shift worker 9 91 56
2019 Non-shift worker 7 93 321

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 50 50 35
2022 Non-shift worker 52 48 370
2020 Shift worker 52 48 46
2020 Non-shift worker 52 48 356
2019 Shift worker 65 35 56
2019 Non-shift worker 48 52 321
2018 Shift worker 49 51 29
2018 Non-shift worker 53 47 248

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 8 92 30
2022 Non-shift worker 6 94 350

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 13 87 30
2022 Non-shift worker 15 85 350
2020 Shift worker 20 80 46
2020 Non-shift worker 18 82 337

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 30
2022 Non-shift worker 4 96 350

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 6 94 30
2022 Non-shift worker 2 98 350
2018 Shift worker 0 100 25
2018 Non-shift worker 3 97 241

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 4 96 30
2022 Non-shift worker 4 96 350

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 6 94 30
2022 Non-shift worker 5 95 350
2020 Shift worker 11 89 46
2020 Non-shift worker 4 96 337
2018 Shift worker 25 75 25
2018 Non-shift worker 4 96 241

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 5 95 30
2022 Non-shift worker 9 91 350

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 9 91 30
2022 Non-shift worker 14 86 350
2020 Shift worker 20 80 46
2020 Non-shift worker 17 83 337
2018 Shift worker 31 69 25
2018 Non-shift worker 11 89 241

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 12 88 30
2022 Non-shift worker 13 87 350
2020 Shift worker 15 85 46
2020 Non-shift worker 11 89 337
2018 Shift worker 21 79 25
2018 Non-shift worker 12 88 241

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 13 87 30
2022 Non-shift worker 27 73 350
2020 Shift worker 20 80 46
2020 Non-shift worker 28 72 337
2018 Shift worker 28 72 25
2018 Non-shift worker 24 76 241

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 30
2022 Non-shift worker 8 92 350
2018 Shift worker 0 100 25
2018 Non-shift worker 9 91 241

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 42 58 30
2022 Non-shift worker 47 53 350
2020 Shift worker 31 69 46
2020 Non-shift worker 46 54 337
2018 Shift worker 56 44 25
2018 Non-shift worker 51 49 241

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 3 97 30
2022 Non-shift worker 1 99 350
2018 Shift worker 0 100 25
2018 Non-shift worker 2 98 241

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 47 53 30
2022 Non-shift worker 62 38 350
2020 Shift worker 54 46 46
2020 Non-shift worker 61 39 337
2018 Shift worker 48 52 25
2018 Non-shift worker 61 39 241

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 30
2022 Non-shift worker 2 98 350

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 9 91 30
2022 Non-shift worker 12 88 350
2020 Shift worker 13 87 46
2020 Non-shift worker 12 88 337
2018 Shift worker 20 80 25
2018 Non-shift worker 13 87 241

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 30 17 15 3 2 26 7 71 7 645
2022 Non-shift worker 18 16 15 4 3 37 8 60 13 4620
2020 Shift worker 37 16 14 2 2 22 6 74 6 742
2020 Non-shift worker 21 16 17 3 3 33 6 61 11 4810
2019 Shift worker 33 13 16 2 3 22 12 68 8 786
2019 Non-shift worker 21 14 20 3 3 30 8 57 11 4563
2018 Shift worker 28 15 16 3 2 29 6 67 8 568
2018 Non-shift worker 19 17 22 3 3 30 6 57 9 3629

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 28 12 2 1 10 2 82 4 645
2022 Non-shift worker 34 30 13 4 3 13 2 76 9 4620
2020 Shift worker 52 22 12 3 2 8 1 82 5 742
2020 Non-shift worker 37 30 16 4 3 10 1 75 8 4820
2019 Shift worker 48 21 12 3 3 11 1 79 7 789
2019 Non-shift worker 37 25 17 4 3 13 2 72 7 4562
2018 Shift worker 43 23 13 2 2 15 1 79 6 570
2018 Non-shift worker 34 29 18 4 3 11 1 72 7 3630

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 11 89 645
2022 Non-shift worker 11 89 4620
2020 Shift worker 13 87 737
2020 Non-shift worker 12 88 4798
2019 Shift worker 14 86 785
2019 Non-shift worker 16 84 4567

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 36 64 75
2022 Non-shift worker 54 46 545
2020 Shift worker 39 61 97
2020 Non-shift worker 46 54 583

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 64 36 75
2022 Non-shift worker 69 31 545
2020 Shift worker 68 32 97
2020 Non-shift worker 77 23 582
2019 Shift worker 79 21 107
2019 Non-shift worker 80 20 718

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 40 2 10 2 0 0 87 11 50
2022 Non-shift worker 41 37 9 9 3 1 0 79 12 380
2020 Shift worker 58 32 6 0 2 2 0 92 2 66
2020 Non-shift worker 46 35 9 8 2 1 1 81 10 447
2019 Shift worker 60 25 6 10 0 0 0 84 10 83
2019 Non-shift worker 47 35 6 7 4 0 0 83 11 571

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 46 30 9 4 2 4 4 83 7 645
2022 Non-shift worker 46 31 8 5 3 4 4 83 8 4615
2020 Shift worker 49 29 9 4 3 3 3 83 7 741
2020 Non-shift worker 49 31 9 4 2 2 3 84 6 4816

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Shift worker 47 16 5 3 28 295
2022 Non-shift worker 47 18 5 3 28 2295

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 86 14 345
2022 Non-shift worker 79 21 2575

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 42 58 345
2022 Non-shift worker 32 68 2575

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 49 51 345
2022 Non-shift worker 56 44 2575

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 30 70 345
2022 Non-shift worker 38 62 2575

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 15 85 345
2022 Non-shift worker 20 80 2575

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 28 72 345
2022 Non-shift worker 38 62 2575

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 10 90 345
2022 Non-shift worker 16 84 2575

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 32 68 345
2022 Non-shift worker 19 81 2575

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 15 85 345
2022 Non-shift worker 15 85 2575

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 22 78 345
2022 Non-shift worker 28 72 2575

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 55 45 345
2022 Non-shift worker 38 62 2575

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 4 96 345
2022 Non-shift worker 4 96 2575

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 14 86 345
2022 Non-shift worker 18 82 2575

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 72 12 3 1 3 1 8 92 4 345
2022 Non-shift worker 76 13 3 1 1 0 5 94 3 2575

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 9 12 18 17 34 3 8 56 24 345
2022 Non-shift worker 7 13 14 14 43 4 5 62 22 2575

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 7 15 17 15 37 4 5 57 24 345
2022 Non-shift worker 8 19 16 15 36 5 2 54 29 2575
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 25 11 5 4 2 1 80 10 645
2022 Non-shift worker 54 28 6 5 4 1 1 84 9 4620
2020 Shift worker 52 27 8 6 4 1 1 81 11 742
2020 Non-shift worker 50 30 9 7 4 1 0 80 11 4798

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 8 13 6 34 8 26 61 20 645
2022 Non-shift worker 5 7 13 8 36 7 26 64 17 4615

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 32 34 17 9 4 4 1 70 13 645
2022 Non-shift worker 28 38 14 9 6 4 0 70 15 4615
2020 Shift worker 42 36 12 5 2 2 0 80 7 742
2020 Non-shift worker 38 41 12 5 2 1 0 80 8 4823
2019 Shift worker 28 32 20 8 5 6 1 64 14 784
2019 Non-shift worker 27 40 17 9 4 3 0 69 14 4555
2018 Shift worker 23 31 19 11 7 7 1 60 19 563
2018 Non-shift worker 28 40 17 8 4 2 0 70 13 3635

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Shift worker 16 30 31 17 7 645
2022 Non-shift worker 11 26 35 21 6 4620

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 22 13 3 3 6 2 80 6 645
2022 Non-shift worker 54 25 10 3 2 4 1 84 5 4620
2020 Shift worker 52 22 12 4 3 4 3 80 7 737
2020 Non-shift worker 47 28 13 4 3 3 1 79 8 4803

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 23 12 8 6 2 1 72 15 645
2022 Non-shift worker 47 25 9 9 7 2 1 74 17 4620
2020 Shift worker 44 24 13 10 6 1 1 70 17 741
2020 Non-shift worker 37 29 12 12 8 1 1 68 20 4812

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 33 36 15 8 4 1 2 72 13 640
2022 Non-shift worker 31 38 13 10 6 2 1 70 16 4620
2020 Shift worker 43 28 16 7 3 2 1 73 10 742
2020 Non-shift worker 34 33 17 9 5 1 0 69 14 4814
2019 Shift worker 31 30 19 10 6 4 0 64 16 789
2019 Non-shift worker 25 36 18 12 7 2 0 63 19 4566
2018 Shift worker 30 31 15 10 9 4 0 64 20 567
2018 Non-shift worker 25 36 19 11 7 2 0 62 19 3636

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 28 36 20 9 6 0 0 64 16 45
2022 Non-shift worker 15 47 14 16 6 1 0 64 22 1045
2020 Shift worker 22 36 19 17 7 0 0 57 24 42
2020 Non-shift worker 18 49 13 16 3 1 0 67 19 1146
2019 Shift worker 16 33 26 12 6 2 4 52 20 49
2019 Non-shift worker 18 45 15 15 4 2 1 65 19 998

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 28 23 19 10 16 1 3 53 26 640
2022 Non-shift worker 28 26 20 11 14 1 2 55 25 4590
2020 Shift worker 36 25 20 8 10 1 1 61 19 741
2020 Non-shift worker 29 29 21 11 9 0 1 58 20 4808
2019 Shift worker 24 28 20 11 16 0 0 52 27 785
2019 Non-shift worker 19 26 23 14 16 0 1 46 31 4577
2018 Shift worker 17 22 23 13 22 0 2 40 36 568
2018 Non-shift worker 15 22 24 16 21 0 1 37 38 3640

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 23 30 23 12 9 1 3 55 21 640
2022 Non-shift worker 19 25 25 14 14 0 1 45 29 4600
2020 Shift worker 37 28 20 8 4 0 1 67 13 742
2020 Non-shift worker 19 25 26 17 13 0 0 44 30 4819
2019 Shift worker 40 30 18 6 4 0 1 71 11 786
2019 Non-shift worker 22 26 26 16 10 0 0 48 26 4570
2018 Shift worker 32 31 22 10 5 0 1 63 15 567
2018 Non-shift worker 17 25 29 17 11 0 1 43 28 3641

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 40 24 13 8 6 1 8 70 16 635
2022 Non-shift worker 27 26 20 13 11 1 3 54 25 4585
2020 Shift worker 51 22 13 5 3 0 5 77 9 739
2020 Non-shift worker 26 27 23 13 10 0 1 53 24 4808
2019 Shift worker 53 23 11 4 3 1 4 80 8 785
2019 Non-shift worker 28 29 22 12 7 1 2 58 19 4548
2018 Shift worker 43 23 18 6 4 1 4 70 11 567
2018 Non-shift worker 22 28 25 14 9 0 2 51 23 3623

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 34 21 14 11 10 5 5 62 23 640
2022 Non-shift worker 25 22 20 15 13 2 2 49 29 4595
2020 Shift worker 44 23 16 6 6 2 3 71 13 738
2020 Non-shift worker 25 25 21 14 12 2 1 52 26 4807
2019 Shift worker 44 23 14 9 6 1 2 70 15 787
2019 Non-shift worker 24 24 23 15 11 1 1 50 27 4555
2018 Shift worker 41 20 18 10 7 2 2 64 18 566
2018 Non-shift worker 21 24 24 16 12 1 1 46 29 3625

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 17 7 3 2 1 10 86 6 640
2022 Non-shift worker 48 21 11 6 6 1 7 75 12 4600
2020 Shift worker 66 16 8 1 2 0 6 88 4 739
2020 Non-shift worker 46 23 14 8 6 0 4 72 14 4794
2019 Shift worker 69 15 6 2 1 1 6 91 3 783
2019 Non-shift worker 50 23 13 5 4 1 5 77 9 4551
2018 Shift worker 61 19 8 2 3 2 4 86 5 561
2018 Non-shift worker 46 24 15 6 4 0 5 74 10 3623

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 25 19 6 7 1 3 66 14 645
2022 Non-shift worker 34 26 18 10 11 0 1 61 21 4600
2020 Shift worker 41 24 19 8 7 0 1 66 15 741
2020 Non-shift worker 28 26 21 13 11 0 0 55 24 4813
2019 Shift worker 43 25 15 8 6 1 2 70 14 785
2019 Non-shift worker 33 28 20 10 8 0 1 62 18 4566
2018 Shift worker 37 23 19 10 8 1 1 62 19 566
2018 Non-shift worker 29 27 21 12 10 0 1 56 22 3636

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 24 13 5 4 3 5 76 10 640
2022 Non-shift worker 35 28 18 8 7 2 3 66 15 4605
2020 Shift worker 47 25 15 6 4 1 3 75 10 737
2020 Non-shift worker 34 33 20 7 4 1 2 68 11 4790
2019 Shift worker 46 27 15 5 3 1 2 76 9 784
2019 Non-shift worker 31 35 19 8 4 1 2 68 12 4556
2018 Shift worker 37 31 19 5 4 2 2 71 9 565
2018 Non-shift worker 26 34 24 9 5 1 1 61 14 3618

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 27 15 7 5 2 5 71 13 640
2022 Non-shift worker 25 27 22 13 11 1 2 53 25 4610
2020 Shift worker 47 25 17 4 4 1 3 75 8 730
2020 Non-shift worker 24 31 22 13 8 0 1 56 21 4794
2019 Shift worker 48 27 14 6 3 1 1 76 9 781
2019 Non-shift worker 25 32 23 11 6 0 1 58 18 4557
2018 Shift worker 42 27 17 6 5 2 2 71 11 564
2018 Non-shift worker 20 31 26 14 7 1 1 52 21 3626

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 23 13 6 4 2 5 75 11 645
2022 Non-shift worker 35 28 17 9 8 1 2 64 18 4615
2020 Shift worker 49 25 15 6 3 1 2 76 9 737
2020 Non-shift worker 33 30 20 10 6 1 1 63 16 4797
2019 Shift worker 53 23 14 5 3 1 1 78 9 780
2019 Non-shift worker 32 32 19 9 6 1 1 65 15 4554
2018 Shift worker 41 28 19 6 3 2 2 71 9 563
2018 Non-shift worker 27 30 23 11 7 1 1 59 18 3608

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 20 13 6 6 2 3 74 12 640
2022 Non-shift worker 46 25 12 7 7 1 2 73 14 4610
2020 Shift worker 50 23 14 6 5 0 1 74 11 735
2020 Non-shift worker 44 26 15 7 6 1 1 71 13 4792
2019 Shift worker 48 21 13 8 6 1 2 72 15 781
2019 Non-shift worker 43 27 15 8 6 1 1 71 14 4547

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 23 10 4 3 1 3 82 7 640
2022 Non-shift worker 54 25 11 4 4 0 2 80 9 4600
2020 Shift worker 38 29 18 8 6 0 1 68 14 735
2020 Non-shift worker 27 31 23 12 7 0 1 58 19 4805

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 28 18 6 6 1 3 68 13 640
2022 Non-shift worker 31 30 20 10 7 0 1 62 17 4605
2020 Shift worker 39 28 20 8 4 0 1 68 12 735
2020 Non-shift worker 26 29 22 14 9 0 0 55 23 4799
2019 Shift worker 48 26 13 9 2 1 1 76 11 784
2019 Non-shift worker 32 31 20 9 6 0 1 64 16 4543
2018 Shift worker 41 28 18 6 4 1 2 72 10 561
2018 Non-shift worker 27 30 23 12 7 1 1 57 19 3610

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 16 7 2 5 2 7 84 8 635
2022 Non-shift worker 60 18 8 4 5 1 4 82 9 4600
2020 Shift worker 57 23 12 4 2 0 2 81 6 742
2020 Non-shift worker 45 28 16 5 4 0 1 74 9 4793
2019 Shift worker 64 20 6 4 3 1 3 87 6 776
2019 Non-shift worker 54 24 11 5 4 0 1 80 9 4541
2018 Shift worker 59 20 11 2 3 1 3 82 6 561
2018 Non-shift worker 51 25 13 5 4 0 2 78 9 3605

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 25 13 5 2 1 4 79 8 645
2022 Non-shift worker 49 31 11 4 3 0 2 82 7 4600
2020 Shift worker 41 30 18 7 3 0 1 72 10 740
2020 Non-shift worker 27 33 22 11 6 0 0 60 18 4798

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 68 14 6 2 2 1 7 90 4 640
2022 Non-shift worker 71 12 4 2 2 1 9 91 4 4605
2020 Shift worker 62 21 8 3 2 0 4 87 5 739
2020 Non-shift worker 63 18 8 3 2 1 5 87 5 4796
2019 Shift worker 71 14 5 2 2 1 5 90 4 776
2019 Non-shift worker 71 13 5 2 2 1 6 90 4 4542
2018 Shift worker 66 16 7 2 4 2 5 86 6 564
2018 Non-shift worker 67 15 7 2 2 1 5 87 5 3611

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 73 9 4 3 3 2 7 89 6 645
2022 Non-shift worker 75 9 4 2 3 2 5 90 5 4610
2020 Shift worker 79 8 4 3 2 1 3 91 5 740
2020 Non-shift worker 77 10 4 2 3 1 3 90 5 4809
2019 Shift worker 75 9 4 2 5 1 3 88 7 788
2019 Non-shift worker 73 11 6 3 4 1 3 87 7 4557
2018 Shift worker 72 10 4 3 4 2 4 87 8 564
2018 Non-shift worker 71 11 6 3 4 1 4 87 7 3617

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 74 10 5 2 1 1 6 91 3 640
2022 Non-shift worker 70 17 5 2 1 1 4 91 4 4605
2020 Shift worker 79 10 4 2 1 1 3 93 3 738
2020 Non-shift worker 71 18 6 2 1 0 2 91 3 4795
2019 Shift worker 71 16 6 2 2 1 2 90 4 779
2019 Non-shift worker 58 25 9 3 2 0 2 86 5 4541
2018 Shift worker 72 15 6 2 2 1 2 89 4 561
2018 Non-shift worker 56 26 10 4 2 0 2 84 6 3615

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 69 12 5 3 4 1 5 87 8 640
2022 Non-shift worker 68 14 6 4 4 1 3 86 8 4605
2020 Shift worker 74 11 5 4 3 0 3 87 7 737
2020 Non-shift worker 67 15 7 4 4 0 2 85 8 4792
2019 Shift worker 72 12 7 3 4 1 2 86 7 782
2019 Non-shift worker 61 19 9 4 5 0 2 82 9 4541
2018 Shift worker 67 12 8 5 5 1 3 82 10 562
2018 Non-shift worker 55 22 11 5 5 0 2 79 10 3604

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 70 5 3 2 1 1 18 94 3 645
2022 Non-shift worker 64 10 4 1 1 0 20 93 2 4595
2020 Shift worker 70 5 3 1 0 1 20 95 2 737
2020 Non-shift worker 61 11 5 1 1 0 21 92 3 4803
2019 Shift worker 70 7 2 0 1 1 18 95 2 780
2019 Non-shift worker 60 12 5 2 1 0 21 91 3 4526
2018 Shift worker 69 7 3 1 1 1 20 95 2 554
2018 Non-shift worker 53 12 5 2 1 0 26 89 4 3592

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 75 8 5 1 1 1 8 92 3 640
2022 Non-shift worker 73 13 4 2 1 0 7 93 3 4595
2020 Shift worker 79 8 5 1 1 0 5 93 2 743
2020 Non-shift worker 73 15 5 2 1 0 4 92 3 4811
2019 Shift worker 79 9 4 1 1 1 5 94 2 780
2019 Non-shift worker 71 15 5 2 1 0 6 92 2 4538
2018 Shift worker 79 8 4 1 0 1 7 95 2 557
2018 Non-shift worker 65 17 7 2 1 0 7 89 3 3600

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 16 15 6 8 2 4 68 15 645
2022 Non-shift worker 63 14 8 4 6 1 4 81 11 4615
2020 Shift worker 45 18 15 9 11 0 2 65 20 741
2020 Non-shift worker 66 16 8 4 4 1 2 84 8 4814
2019 Shift worker 43 16 14 11 13 1 2 61 24 786
2019 Non-shift worker 68 12 6 4 6 0 3 83 11 4557
2018 Shift worker 36 16 15 12 18 0 2 54 31 562
2018 Non-shift worker 62 14 8 5 8 0 3 78 13 3612

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 23 12 5 4 1 5 77 10 645
2022 Non-shift worker 51 24 13 5 3 1 3 78 8 4615
2020 Shift worker 50 26 14 5 3 0 1 77 9 742
2020 Non-shift worker 43 29 16 6 3 0 1 74 9 4818
2019 Shift worker 57 21 12 4 3 1 2 80 8 782
2019 Non-shift worker 52 26 12 5 2 0 2 81 7 4548
2018 Shift worker 53 21 15 5 3 0 3 76 9 562
2018 Non-shift worker 47 28 14 5 3 0 2 77 9 3613

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 19 30 37 10 3 0 1 50 13 645
2022 Non-shift worker 12 31 37 13 6 0 0 43 19 4625
2020 Shift worker 27 31 30 8 3 0 1 58 11 741
2020 Non-shift worker 13 32 35 14 5 0 0 46 20 4827
2019 Shift worker 29 33 25 8 3 0 1 64 11 786
2019 Non-shift worker 16 33 35 12 4 0 0 49 16 4575
2018 Shift worker 22 37 27 9 4 0 0 59 14 569
2018 Non-shift worker 13 31 37 14 5 0 0 44 19 3653

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 17 37 24 14 0 2 38 24 640
2022 Non-shift worker 9 18 40 21 11 0 1 33 27 4615
2020 Shift worker 9 12 34 27 18 0 1 45 21 740
2020 Non-shift worker 12 20 38 21 8 0 0 30 32 4814
2019 Shift worker 8 11 33 24 22 1 0 47 19 779
2019 Non-shift worker 9 18 39 23 11 0 0 34 28 4519
2018 Shift worker 10 14 30 28 17 0 1 46 24 557
2018 Non-shift worker 10 18 40 22 9 0 0 31 29 3591
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Shift worker 29 45 22 4 645
2022 Non-shift worker 30 52 17 1 4620
2020 Shift worker 32 41 25 3 744
2020 Non-shift worker 33 45 20 1 4829

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 61 39 185
2022 Non-shift worker 40 60 1400
2020 Shift worker 41 59 240
2020 Non-shift worker 31 69 1608

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 13 9 4 5 7 21 76 12 645
2022 Non-shift worker 39 17 12 5 6 4 17 71 14 4620
2020 Shift worker 47 17 13 4 4 2 13 75 10 741
2020 Non-shift worker 39 21 15 8 7 2 9 67 17 4817
2019 Shift worker 47 18 13 7 5 1 9 73 13 783
2019 Non-shift worker 36 20 16 10 11 1 7 61 22 4545
2018 Shift worker 44 16 13 8 7 2 10 68 17 563
2018 Non-shift worker 33 19 17 10 13 1 7 57 25 3634

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 15 25 14 18 21 4 3 42 42 185
2022 Non-shift worker 9 18 14 18 35 2 5 29 57 1400
2020 Shift worker 19 23 17 16 18 1 6 44 37 240
2020 Non-shift worker 9 18 18 20 28 1 5 29 52 1605

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 11 19 12 16 30 4 7 34 52 185
2022 Non-shift worker 6 17 12 19 40 2 4 24 64 1400
2020 Shift worker 12 22 20 17 26 1 3 35 45 240
2020 Non-shift worker 6 14 15 23 39 1 2 20 64 1610
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