2022 Public Service Employee Survey Results by Theme for Innovation, Science and Economic Development Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 39 14 7 3 0 0 76 10 1145
2022 Does not provide services to public 38 39 13 6 4 0 0 77 10 2815
2020 Provides services to public 40 37 12 7 3 0 0 77 11 1118
2020 Does not provide services to public 38 40 12 7 3 0 0 79 10 2484
2019 Provides services to public 37 37 13 8 6 0 0 73 14 1230
2019 Does not provide services to public 38 38 13 8 4 0 0 76 12 2560
2018 Provides services to public 33 39 14 8 5 0 0 73 13 1137
2018 Does not provide services to public 33 42 12 9 5 0 0 75 13 2281

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 35 13 9 5 0 0 73 14 1145
2022 Does not provide services to public 41 36 11 7 5 0 0 77 11 2810
2020 Provides services to public 36 36 13 9 6 0 0 73 14 1120
2020 Does not provide services to public 40 35 12 8 4 0 0 76 13 2484
2019 Provides services to public 33 35 13 11 8 0 0 68 19 1229
2019 Does not provide services to public 39 35 13 8 5 0 0 74 14 2550
2018 Provides services to public 30 35 16 10 9 0 0 65 19 1138
2018 Does not provide services to public 36 37 11 9 6 0 0 74 15 2282

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 32 12 4 2 0 0 82 5 1145
2022 Does not provide services to public 49 35 11 4 2 0 0 84 6 2815
2020 Provides services to public 52 35 9 3 2 0 0 87 5 1111
2020 Does not provide services to public 52 33 10 4 2 0 0 85 5 2465
2019 Provides services to public 51 31 11 4 3 0 0 82 6 1219
2019 Does not provide services to public 49 35 11 4 2 0 0 84 6 2539
2018 Provides services to public 45 36 12 4 3 0 0 82 6 1133
2018 Does not provide services to public 47 35 11 5 2 0 0 82 7 2268

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 37 11 5 2 0 0 82 7 1145
2022 Does not provide services to public 43 39 10 5 3 0 0 82 8 2815
2020 Provides services to public 46 38 9 5 2 0 0 84 7 1123
2020 Does not provide services to public 45 37 10 6 2 0 0 83 8 2486
2019 Provides services to public 43 36 13 5 4 0 0 79 8 1230
2019 Does not provide services to public 43 38 11 5 2 0 0 82 7 2558
2018 Provides services to public 39 37 15 5 3 0 0 77 9 1139
2018 Does not provide services to public 39 38 12 7 4 0 0 77 10 2291

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 31 14 6 4 1 0 76 11 1145
2022 Does not provide services to public 46 32 12 6 4 1 0 78 11 2815
2020 Provides services to public 47 29 13 6 5 1 0 76 11 1118
2020 Does not provide services to public 50 30 12 5 2 0 0 81 7 2480
2019 Provides services to public 41 30 15 7 6 1 0 71 13 1227
2019 Does not provide services to public 47 29 14 5 3 1 0 77 9 2551
2018 Provides services to public 38 30 17 8 6 1 0 69 14 1135
2018 Does not provide services to public 42 33 15 6 4 1 0 75 9 2278

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 33 14 8 4 1 0 75 11 1145
2022 Does not provide services to public 43 33 11 8 4 0 0 77 12 2815
2020 Provides services to public 45 31 12 8 4 0 0 76 12 1114
2020 Does not provide services to public 48 33 11 5 2 0 0 81 7 2468
2019 Provides services to public 38 34 13 8 6 0 0 72 14 1229
2019 Does not provide services to public 45 33 12 6 3 0 0 78 9 2543
2018 Provides services to public 35 34 16 8 6 0 0 69 14 1134
2018 Does not provide services to public 41 35 14 7 4 0 0 76 10 2267

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 24 17 11 7 5 0 63 19 1145
2022 Does not provide services to public 36 25 17 10 7 5 0 64 18 2815
2020 Provides services to public 39 23 19 9 6 3 1 64 16 1117
2020 Does not provide services to public 39 26 17 8 5 3 1 68 14 2490
2019 Provides services to public 35 23 19 11 8 3 1 61 20 1229
2019 Does not provide services to public 39 24 18 9 6 3 1 66 16 2557
2018 Provides services to public 32 24 20 12 9 3 0 58 22 1140
2018 Does not provide services to public 35 25 19 11 7 3 0 62 18 2284
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 30 12 4 2 1 8 79 7 1145
2022 Does not provide services to public 52 28 10 3 2 1 4 84 5 2810
2020 Provides services to public 45 27 15 4 2 2 4 77 7 1118
2020 Does not provide services to public 53 25 12 3 1 1 4 82 5 2485
2019 Provides services to public 42 28 16 5 4 1 4 74 9 1227
2019 Does not provide services to public 55 25 11 4 2 1 4 83 6 2561

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 31 8 5 3 0 1 83 8 1140
2022 Does not provide services to public 53 31 7 5 3 1 1 85 8 2810
2020 Provides services to public 52 29 9 5 3 1 0 83 8 1122
2020 Does not provide services to public 53 29 9 6 2 0 1 83 8 2487
2019 Provides services to public 46 31 9 7 5 0 0 78 13 1224
2019 Does not provide services to public 50 30 9 6 3 1 1 81 10 2551
2018 Provides services to public 47 31 11 6 5 0 0 79 11 1134
2018 Does not provide services to public 48 32 9 7 4 1 0 81 11 2268

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 25 8 4 3 0 0 85 7 1140
2022 Does not provide services to public 59 25 8 4 3 0 0 84 8 2810
2020 Provides services to public 59 25 8 4 3 0 0 85 7 1121
2020 Does not provide services to public 60 24 8 5 2 0 0 85 7 2489
2019 Provides services to public 52 27 10 5 6 0 0 79 11 1232
2019 Does not provide services to public 58 25 8 5 3 0 0 83 9 2559
2018 Provides services to public 52 25 12 6 5 0 0 78 11 1139
2018 Does not provide services to public 54 27 8 6 4 0 0 82 10 2270

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 30 12 8 5 8 0 72 14 1145
2022 Does not provide services to public 40 29 12 7 4 8 0 75 12 2815
2020 Provides services to public 41 27 12 6 5 10 0 75 11 1119
2020 Does not provide services to public 40 29 13 6 2 9 0 77 9 2488
2019 Provides services to public 29 31 15 9 8 7 0 66 18 1223
2019 Does not provide services to public 36 32 13 7 4 7 0 73 13 2545
2018 Provides services to public 28 29 18 9 9 7 0 62 19 1142
2018 Does not provide services to public 34 31 15 8 5 7 0 70 14 2293

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 31 15 11 9 4 0 65 20 1145
2022 Does not provide services to public 34 30 15 9 8 3 0 67 18 2815
2020 Provides services to public 36 31 14 9 6 3 0 70 16 1118
2020 Does not provide services to public 38 33 14 8 4 3 0 73 12 2483
2019 Provides services to public 27 31 18 11 10 3 0 60 22 1225
2019 Does not provide services to public 33 34 15 9 6 3 0 69 16 2540
2018 Provides services to public 23 31 19 13 12 2 0 56 25 1143
2018 Does not provide services to public 31 33 15 11 7 2 0 66 19 2288

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 26 18 14 11 6 0 54 26 1145
2022 Does not provide services to public 25 30 17 13 10 5 0 58 24 2810
2020 Provides services to public 26 32 18 13 7 5 0 60 21 1114
2020 Does not provide services to public 26 33 18 11 5 6 0 64 17 2484
2019 Provides services to public 20 30 20 13 11 5 0 53 26 1224
2019 Does not provide services to public 24 31 19 14 7 5 0 59 21 2543
2018 Provides services to public 18 26 22 16 13 5 0 46 31 1140
2018 Does not provide services to public 22 32 19 13 8 5 0 57 23 2289

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 31 16 15 12 3 0 56 28 1145
2022 Does not provide services to public 25 33 14 15 11 2 0 59 26 2815
2020 Provides services to public 26 34 16 14 8 2 0 62 22 1121
2020 Does not provide services to public 25 38 16 12 6 3 0 65 18 2486
2019 Provides services to public 20 31 19 15 13 3 0 53 28 1223
2019 Does not provide services to public 21 32 18 17 9 3 0 55 26 2546
2018 Provides services to public 16 30 19 17 14 3 0 48 32 1140
2018 Does not provide services to public 19 34 18 16 11 2 0 54 28 2294
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 33 15 9 7 0 0 69 16 1145
2022 Does not provide services to public 41 34 13 7 5 0 0 75 12 2815
2020 Provides services to public 34 38 13 9 6 0 0 72 15 1121
2020 Does not provide services to public 37 37 13 8 4 0 0 75 12 2488
2019 Provides services to public 28 36 16 10 9 1 0 64 20 1229
2019 Does not provide services to public 36 36 14 9 5 0 0 73 14 2555
2018 Provides services to public 27 33 17 12 10 0 0 60 22 1137
2018 Does not provide services to public 34 34 15 10 7 0 0 68 17 2285

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 39 8 6 4 0 0 82 9 1145
2022 Does not provide services to public 39 41 9 8 3 0 0 80 11 2810
2020 Provides services to public 41 38 9 7 4 0 0 80 11 1111
2020 Does not provide services to public 37 41 10 8 3 0 0 79 11 2477
2019 Provides services to public 35 38 13 9 5 0 0 73 14 1223
2019 Does not provide services to public 36 40 11 10 4 0 0 75 14 2550
2018 Provides services to public 36 38 12 9 4 0 0 75 13 1142
2018 Does not provide services to public 33 40 13 10 5 0 0 73 15 2289

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 31 9 7 3 0 0 80 11 1145
2022 Does not provide services to public 49 32 9 6 4 0 0 82 10 2810
2020 Provides services to public 50 31 9 6 4 0 0 82 9 1121
2020 Does not provide services to public 49 31 11 6 2 0 1 80 9 2489
2019 Provides services to public 43 31 12 6 6 1 1 75 13 1229
2019 Does not provide services to public 47 30 10 7 4 1 1 78 11 2558
2018 Provides services to public 44 33 10 7 5 0 0 77 13 1138
2018 Does not provide services to public 44 33 11 7 4 1 1 78 11 2273

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 38 10 10 3 0 0 77 13 1145
2022 Does not provide services to public 36 39 11 9 4 0 1 76 13 2810
2020 Provides services to public 39 38 10 8 4 0 0 78 12 1112
2020 Does not provide services to public 38 37 12 9 3 0 1 76 11 2477
2019 Provides services to public 30 39 12 13 6 0 1 69 18 1219
2019 Does not provide services to public 33 41 11 11 4 0 1 74 15 2548
2018 Provides services to public 31 43 10 11 5 0 0 74 16 1143
2018 Does not provide services to public 30 44 11 9 4 0 1 76 13 2287

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 24 10 4 3 1 1 82 8 1140
2022 Does not provide services to public 58 23 9 4 3 2 1 83 7 2805
2020 Provides services to public 52 24 12 5 4 2 2 79 9 1117
2020 Does not provide services to public 55 23 11 4 3 2 2 81 8 2483

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 33 16 12 7 3 0 64 19 1145
2022 Does not provide services to public 31 36 15 9 6 3 0 69 15 2815
2020 Provides services to public 29 31 18 11 7 4 0 63 19 1116
2020 Does not provide services to public 31 34 16 10 5 3 0 68 16 2479
2019 Provides services to public 24 32 17 12 11 3 0 58 24 1225
2019 Does not provide services to public 29 34 16 11 7 2 1 64 19 2551
2018 Provides services to public 22 32 19 14 10 2 0 56 25 1137
2018 Does not provide services to public 26 34 16 12 8 3 0 63 21 2280

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 26 14 5 5 1 6 74 11 1145
2022 Does not provide services to public 46 22 13 6 6 1 6 73 13 2815
2020 Provides services to public 49 24 14 5 3 1 3 76 9 1123
2020 Does not provide services to public 49 22 14 6 3 1 4 75 10 2492
2019 Provides services to public 52 21 13 5 4 1 4 77 9 1226
2019 Does not provide services to public 53 23 12 4 3 1 4 80 8 2561

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 21 12 6 4 3 5 77 10 1145
2022 Does not provide services to public 52 22 12 5 3 2 5 79 9 2815
2020 Provides services to public 49 23 15 5 3 2 3 76 8 1122
2020 Does not provide services to public 51 25 14 4 2 1 3 79 7 2491
2019 Provides services to public 46 24 14 5 5 3 3 74 11 1228
2019 Does not provide services to public 51 23 13 6 3 1 3 78 9 2554

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 10 4 2 3 5 6 90 5 1145
2022 Does not provide services to public 73 8 3 2 2 5 6 91 5 2815
2020 Provides services to public 76 8 5 2 2 4 3 90 4 1113
2020 Does not provide services to public 75 9 4 2 2 4 4 91 4 2483
2019 Provides services to public 72 7 6 3 3 5 4 86 7 1221
2019 Does not provide services to public 76 8 4 2 2 3 4 91 5 2554

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 9 4 2 2 2 12 90 5 1145
2022 Does not provide services to public 70 8 5 2 2 2 11 90 4 2815
2020 Provides services to public 74 10 5 1 1 2 7 92 3 1117
2020 Does not provide services to public 75 10 4 1 1 1 7 93 3 2483
2019 Provides services to public 77 5 3 2 1 3 8 93 3 1224
2019 Does not provide services to public 80 6 2 1 1 2 9 96 2 2543

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 32 12 15 12 3 1 59 28 1145
2022 Does not provide services to public 25 33 12 13 13 3 2 60 27 2815
2020 Provides services to public 26 25 16 15 14 3 1 53 30 1122
2020 Does not provide services to public 25 27 17 15 11 2 3 55 27 2488
2019 Provides services to public 22 28 15 14 18 2 1 52 33 1231
2019 Does not provide services to public 26 27 15 15 13 2 2 55 29 2556
2018 Provides services to public 20 26 15 16 21 1 1 47 37 1142
2018 Does not provide services to public 23 28 15 15 16 2 2 53 32 2285

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 37 14 11 6 0 0 68 18 1145
2022 Does not provide services to public 36 37 12 9 6 0 0 74 15 2815
2020 Provides services to public 33 37 13 10 6 0 0 71 16 1113
2020 Does not provide services to public 37 38 12 8 4 0 0 75 13 2481
2019 Provides services to public 27 37 16 11 9 0 0 64 20 1225
2019 Does not provide services to public 37 37 13 8 6 0 0 74 13 2539
2018 Provides services to public 27 38 14 13 8 0 0 65 21 1135
2018 Does not provide services to public 33 39 13 9 6 0 0 72 15 2278

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 32 18 8 6 0 1 68 14 1145
2022 Does not provide services to public 40 36 13 7 4 0 0 76 11 2810
2020 Provides services to public 35 34 15 10 5 0 0 70 15 1120
2020 Does not provide services to public 40 35 13 8 4 0 0 75 12 2487
2019 Provides services to public 30 34 15 11 10 0 0 64 21 1228
2019 Does not provide services to public 40 34 13 8 5 0 0 74 13 2556
2018 Provides services to public 29 32 18 11 9 0 0 62 20 1130
2018 Does not provide services to public 38 33 14 9 6 0 0 71 15 2276

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 34 16 7 3 0 0 74 10 1140
2022 Does not provide services to public 40 38 12 6 3 0 0 79 10 2815
2020 Provides services to public 38 39 10 8 4 0 0 77 12 1115
2020 Does not provide services to public 39 40 12 7 2 0 0 79 9 2471
2019 Provides services to public 33 40 13 9 5 0 0 73 14 1208
2019 Does not provide services to public 38 38 12 7 3 0 1 78 10 2520
2018 Provides services to public 31 35 16 11 6 0 0 67 17 1138
2018 Does not provide services to public 35 36 14 9 5 0 1 72 14 2278

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 38 17 11 5 5 0 65 17 1145
2022 Does not provide services to public 28 40 15 8 5 4 1 71 13 2810
2020 Provides services to public 24 37 20 11 4 4 1 64 16 1120
2020 Does not provide services to public 26 42 17 8 2 4 0 71 11 2487
2019 Provides services to public 21 38 20 11 7 4 0 61 18 1228
2019 Does not provide services to public 25 40 19 8 4 4 0 68 13 2559
2018 Provides services to public 18 35 22 11 9 4 0 56 21 1141
2018 Does not provide services to public 25 37 20 8 5 4 1 65 14 2289

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 32 11 7 4 0 0 79 11 1145
2022 Does not provide services to public 47 30 9 8 5 0 0 78 13 2815
2020 Provides services to public 46 32 11 7 3 0 0 79 10 1116
2020 Does not provide services to public 46 30 11 7 4 0 1 77 11 2484
2019 Provides services to public 48 29 9 8 5 1 0 78 13 1224
2019 Does not provide services to public 49 32 8 6 3 0 0 82 10 2553
2018 Provides services to public 46 31 10 7 4 0 0 78 12 1137
2018 Does not provide services to public 49 30 9 8 4 0 1 79 12 2286

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 33 14 6 4 0 0 76 10 1145
2022 Does not provide services to public 41 32 14 7 5 0 1 73 12 2815
2020 Provides services to public 36 32 18 8 6 0 0 68 14 1120
2020 Does not provide services to public 35 34 16 8 6 0 0 69 14 2482
2019 Provides services to public 39 32 16 8 5 0 0 71 13 1227
2019 Does not provide services to public 41 34 15 6 3 0 0 75 9 2548
2018 Provides services to public 37 31 18 9 5 0 0 69 14 1141
2018 Does not provide services to public 39 31 16 8 4 0 0 71 13 2293

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 21 5 3 3 2 1 89 6 1145
2022 Does not provide services to public 68 21 4 2 2 2 1 91 4 2810

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 32 39 29 1145
2022 Does not provide services to public 40 29 31 2815
2020 Provides services to public 23 43 34 1120
2020 Does not provide services to public 28 36 36 2491
2019 Provides services to public 27 38 35 1231
2019 Does not provide services to public 32 33 35 2566
2018 Provides services to public 24 40 36 1141
2018 Does not provide services to public 32 34 34 2289

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 12 36 31 6 6 8 370
2022 Does not provide services to public 10 30 33 7 12 8 1090
2020 Provides services to public 16 31 40 5 1 5 260
2020 Does not provide services to public 13 31 38 4 8 6 686
2019 Provides services to public 15 28 40 4 4 8 322
2019 Does not provide services to public 11 28 40 6 9 6 807
2018 Provides services to public 14 23 41 7 5 10 270
2018 Does not provide services to public 12 26 43 4 8 7 721
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 35 7 3 2 0 0 88 5 1140
2022 Does not provide services to public 49 36 8 4 2 0 0 86 6 2815
2020 Provides services to public 50 35 9 3 2 0 0 85 6 1116
2020 Does not provide services to public 50 36 9 4 1 0 0 86 5 2479
2019 Provides services to public 48 35 10 5 3 0 0 83 7 1224
2019 Does not provide services to public 47 36 10 4 2 0 0 84 7 2547
2018 Provides services to public 47 40 8 3 2 0 0 87 5 1140
2018 Does not provide services to public 46 40 8 4 2 0 0 86 6 2289

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 41 15 9 4 1 0 71 13 1145
2022 Does not provide services to public 28 44 14 9 4 1 0 73 13 2810
2020 Provides services to public 32 43 14 7 3 1 0 76 10 1117
2020 Does not provide services to public 34 44 14 6 1 1 0 79 7 2489
2019 Provides services to public 29 43 16 7 4 1 0 73 11 1228
2019 Does not provide services to public 31 44 13 8 2 1 0 76 10 2559
2018 Provides services to public 25 41 18 10 5 1 0 67 15 1138
2018 Does not provide services to public 27 45 15 9 3 1 0 73 12 2287

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 18 33 24 14 1 3 40 26 1145
2022 Does not provide services to public 9 21 35 21 11 1 3 33 30 2810
2020 Provides services to public 10 20 35 22 12 1 1 35 30 1121
2020 Does not provide services to public 8 21 37 23 9 1 1 33 29 2488
2019 Provides services to public 10 22 33 21 11 1 2 33 34 1226
2019 Does not provide services to public 9 23 37 21 9 1 1 30 32 2554
2018 Provides services to public 9 24 34 22 9 0 1 31 34 1139
2018 Does not provide services to public 10 22 38 20 8 1 1 28 33 2287

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 18 29 21 14 2 4 38 31 1140
2022 Does not provide services to public 13 21 32 19 10 1 4 30 36 2810
2020 Provides services to public 12 17 28 24 14 2 2 40 31 1112
2020 Does not provide services to public 10 20 33 22 11 2 2 35 31 2486
2019 Provides services to public 14 20 29 20 11 2 3 33 36 1227
2019 Does not provide services to public 14 20 33 20 9 2 2 30 36 2549
2018 Provides services to public 16 20 30 19 11 2 2 31 38 1141
2018 Does not provide services to public 15 22 32 18 9 2 2 28 38 2283

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 12 26 29 23 2 3 54 18 1145
2022 Does not provide services to public 9 16 30 25 16 1 2 43 26 2810
2020 Provides services to public 7 13 29 31 18 1 1 50 21 1115
2020 Does not provide services to public 7 16 32 27 14 1 1 43 24 2479
2019 Provides services to public 7 14 27 31 16 1 2 49 22 1228
2019 Does not provide services to public 8 15 33 27 14 1 1 43 23 2541
2018 Provides services to public 8 14 31 28 16 1 2 45 23 1134
2018 Does not provide services to public 9 18 32 26 13 1 1 40 27 2275

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 17 23 22 22 2 4 47 28 1140
2022 Does not provide services to public 12 18 25 21 17 2 5 41 32 2805
2020 Provides services to public 12 18 27 22 18 1 1 42 31 1114
2020 Does not provide services to public 11 20 26 23 16 1 2 40 33 2483
2019 Provides services to public 14 21 26 19 16 2 2 37 36 1226
2019 Does not provide services to public 12 18 28 22 15 2 2 39 31 2550
2018 Provides services to public 18 22 26 18 12 1 2 31 42 1139
2018 Does not provide services to public 14 21 30 20 12 2 3 33 36 2288

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 18 22 18 21 5 5 43 32 1145
2022 Does not provide services to public 8 15 24 23 18 4 7 47 26 2815
2020 Provides services to public 10 14 22 24 23 5 2 51 25 1113
2020 Does not provide services to public 6 13 23 29 22 3 3 55 21 2470
2019 Provides services to public 12 20 25 21 17 3 2 41 33 1224
2019 Does not provide services to public 9 15 26 26 19 3 2 47 25 2547
2018 Provides services to public 13 18 25 21 17 4 3 41 33 1136
2018 Does not provide services to public 11 18 26 24 16 3 3 42 30 2277

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 19 30 20 16 3 3 38 30 1145
2022 Does not provide services to public 11 18 32 19 14 2 4 35 31 2810
2020 Provides services to public 10 18 29 24 15 3 2 40 30 1121
2020 Does not provide services to public 8 17 34 24 13 2 2 39 26 2472
2019 Provides services to public 12 20 32 19 11 3 2 32 34 1227
2019 Does not provide services to public 10 19 34 22 12 2 2 35 30 2548
2018 Provides services to public 14 19 33 19 10 2 2 31 34 1141
2018 Does not provide services to public 12 22 32 20 10 2 2 31 35 2284

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 17 32 26 16 1 2 44 23 1145
2022 Does not provide services to public 4 12 33 27 19 1 3 48 17 2810
2020 Provides services to public 11 19 35 22 11 1 0 33 31 1122
2020 Does not provide services to public 5 16 37 28 13 0 1 42 21 2483
2019 Provides services to public 9 18 32 25 14 1 2 39 28 1228
2019 Does not provide services to public 5 14 32 29 17 1 1 47 20 2553

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 33 17 16 10 2 0 56 27 1145
2022 Does not provide services to public 18 33 19 17 11 3 0 52 29 2810
2020 Provides services to public 22 38 19 12 6 2 0 62 19 1112
2020 Does not provide services to public 23 40 19 12 4 3 0 65 16 2471
2019 Provides services to public 17 34 21 16 9 3 0 53 25 1225
2019 Does not provide services to public 20 35 20 15 6 4 0 57 22 2546

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 27 7 5 3 2 0 84 9 1140
2022 Does not provide services to public 60 25 6 5 4 1 0 86 8 2815
2020 Provides services to public 52 28 9 6 5 1 0 81 11 1109
2020 Does not provide services to public 53 27 8 7 3 1 0 82 10 2488
2019 Provides services to public 46 29 8 8 7 1 0 77 15 1225
2019 Does not provide services to public 51 27 8 7 5 1 0 79 13 2557
2018 Provides services to public 42 32 9 10 6 1 0 75 16 1137
2018 Does not provide services to public 46 30 9 8 6 1 0 77 14 2270

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 28 6 3 2 0 0 89 6 1145
2022 Does not provide services to public 66 24 4 4 2 0 0 91 5 2810
2020 Provides services to public 58 29 6 5 2 0 0 87 7 1110
2020 Does not provide services to public 61 28 6 4 1 0 0 89 5 2467
2019 Provides services to public 51 29 7 8 4 0 0 80 12 1227
2019 Does not provide services to public 56 30 6 5 3 0 0 86 8 2558
2018 Provides services to public 50 33 7 6 4 0 0 83 10 1140
2018 Does not provide services to public 52 33 6 6 2 0 0 86 8 2270

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 33 10 4 1 2 0 85 5 1145
2022 Does not provide services to public 56 31 7 3 2 1 0 88 5 2815
2020 Provides services to public 47 34 10 4 3 2 0 83 7 1110
2020 Does not provide services to public 51 33 9 3 2 1 0 86 5 2478
2019 Provides services to public 40 36 12 5 4 2 1 78 9 1228
2019 Does not provide services to public 49 33 9 4 2 1 1 84 7 2554
2018 Provides services to public 39 38 13 6 3 1 0 78 9 1141
2018 Does not provide services to public 45 36 11 4 2 1 0 83 7 2274

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 36 12 6 5 3 0 76 11 1145
2022 Does not provide services to public 39 37 12 6 5 3 0 77 11 2810
2020 Provides services to public 40 37 13 6 3 1 0 78 9 1117
2020 Does not provide services to public 40 39 13 5 2 2 0 80 7 2480
2019 Provides services to public 37 37 12 6 4 2 0 76 11 1222
2019 Does not provide services to public 41 38 12 6 2 1 0 80 8 2543
2018 Provides services to public 42 35 12 6 3 1 0 79 9 1137
2018 Does not provide services to public 46 37 10 4 2 2 0 84 6 2284

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 36 11 4 2 7 0 81 7 1140
2022 Does not provide services to public 37 37 11 5 3 8 1 80 8 2810
2020 Provides services to public 45 33 13 3 2 4 0 81 6 1120
2020 Does not provide services to public 44 35 12 4 1 4 0 82 5 2481
2019 Provides services to public 47 31 13 3 3 3 1 81 6 1228
2019 Does not provide services to public 50 33 9 3 2 3 0 85 5 2550
2018 Provides services to public 43 33 14 4 2 3 1 79 7 1132
2018 Does not provide services to public 49 34 11 2 1 3 0 85 4 2276

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 33 9 4 3 0 0 84 7 1145
2022 Does not provide services to public 52 33 6 5 3 0 0 86 8 2815
2020 Provides services to public 54 31 8 4 3 0 0 85 7 1115
2020 Does not provide services to public 58 31 7 3 1 0 0 89 4 2485
2019 Provides services to public 51 30 9 6 4 0 0 81 10 1227
2019 Does not provide services to public 56 31 7 3 2 0 0 87 6 2555
2018 Provides services to public 48 33 9 6 4 0 0 81 10 1138
2018 Does not provide services to public 52 35 8 3 2 0 0 87 5 2283

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 28 10 4 5 8 5 78 10 1140
2022 Does not provide services to public 43 26 9 5 3 7 6 80 10 2815

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 27 11 5 4 8 5 76 11 1145
2022 Does not provide services to public 43 26 10 4 4 7 6 79 9 2810

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 25 19 5 2 14 1 69 8 1145
2022 Does not provide services to public 30 26 20 5 2 15 1 67 8 2815
2020 Provides services to public 41 34 13 4 2 6 0 80 6 1122
2020 Does not provide services to public 39 34 15 4 1 7 0 78 6 2483

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 30 11 4 5 7 3 77 10 1145
2022 Does not provide services to public 42 31 8 5 4 7 4 81 10 2805
2020 Provides services to public 43 31 10 6 3 4 3 79 10 1116
2020 Does not provide services to public 43 32 11 5 3 5 2 80 8 2481

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 15 21 2 4 42 4 50 11 1145
2022 Does not provide services to public 11 16 20 3 3 42 5 51 12 2810

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 0 29 9 21 25 6 14 44 20
2022 Does not provide services to public 5 2 15 8 38 29 2 10 68 45
2020 Provides services to public 0 5 32 5 27 25 5 8 47 19
2020 Does not provide services to public 0 5 23 11 30 29 3 7 59 37

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 28 16 7 4 9 7 68 13 1145
2022 Does not provide services to public 32 28 14 5 4 8 8 72 11 2810
2020 Provides services to public 30 29 18 7 4 8 5 67 13 1112
2020 Does not provide services to public 30 29 16 7 3 9 6 69 12 2486
2019 Provides services to public 30 29 14 9 9 6 3 65 19 1230
2019 Does not provide services to public 33 30 15 7 5 5 4 70 14 2561
2018 Provides services to public 23 30 18 9 9 7 3 59 20 1139
2018 Does not provide services to public 27 31 17 9 5 7 4 65 16 2272

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 35 16 10 6 5 1 66 17 1145
2022 Does not provide services to public 29 35 14 10 5 5 1 68 17 2815
2020 Provides services to public 30 37 15 10 4 3 1 69 15 1117
2020 Does not provide services to public 32 36 13 10 3 4 1 73 13 2482
2019 Provides services to public 29 34 15 10 7 3 1 66 18 1230
2019 Does not provide services to public 32 36 13 11 4 3 1 71 16 2555
2018 Provides services to public 27 38 14 10 8 3 1 67 18 1140
2018 Does not provide services to public 30 36 14 10 4 4 1 70 15 2286

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 37 19 7 4 2 0 71 10 1140
2022 Does not provide services to public 32 37 19 6 3 3 0 71 10 2810
2020 Provides services to public 37 36 17 4 3 3 0 75 8 1117
2020 Does not provide services to public 37 39 15 5 1 2 0 77 7 2479
2019 Provides services to public 31 34 21 7 5 2 0 66 12 1229
2019 Does not provide services to public 36 35 18 6 3 2 0 72 9 2555
2018 Provides services to public 28 37 20 8 5 2 0 66 13 1135
2018 Does not provide services to public 33 37 18 6 4 2 0 72 10 2283

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 23 18 10 11 14 3 53 26 1140
2022 Does not provide services to public 20 23 19 11 10 15 4 52 25 2810
2020 Provides services to public 23 23 19 11 10 12 2 53 25 1118
2020 Does not provide services to public 22 24 19 11 8 13 3 54 23 2480
2019 Provides services to public 20 21 18 14 15 12 2 47 33 1229
2019 Does not provide services to public 21 22 19 12 11 13 3 51 26 2551
2018 Provides services to public 15 22 23 12 15 9 3 43 32 1140
2018 Does not provide services to public 17 23 19 14 11 12 3 48 30 2287

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 45 4 8 3 0 0 84 12 1145
2022 Does not provide services to public 42 42 4 8 3 0 0 85 11 2815
2020 Provides services to public 34 48 4 11 3 0 0 82 14 1119
2020 Does not provide services to public 40 44 5 10 2 0 0 84 12 2490

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 34 9 8 4 0 1 78 12 1145
2022 Does not provide services to public 40 33 9 11 5 0 1 75 16 2815
2020 Provides services to public 36 37 11 11 4 0 1 74 15 1114
2020 Does not provide services to public 33 38 11 13 4 0 1 72 17 2485
2019 Provides services to public 45 32 8 9 5 0 1 78 14 1227
2019 Does not provide services to public 48 33 6 9 4 0 0 81 13 2560

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 34 10 6 3 0 1 81 9 1145
2022 Does not provide services to public 48 32 9 7 3 0 1 81 10 2810
2020 Provides services to public 47 33 11 6 3 1 0 80 9 1107
2020 Does not provide services to public 44 35 11 7 2 0 1 80 9 2470
2019 Provides services to public 47 33 8 7 3 1 1 82 10 1225
2019 Does not provide services to public 54 33 7 4 2 0 0 87 5 2544

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 74 18 3 3 1 0 0 93 4 1145
2022 Does not provide services to public 76 18 3 2 1 1 1 95 3 2815
2020 Provides services to public 74 19 3 2 1 1 0 93 3 1113
2020 Does not provide services to public 75 17 4 2 1 1 1 93 3 2485

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 82 10 3 1 1 0 2 94 3 1145
2022 Does not provide services to public 84 10 3 1 1 0 1 95 2 2815
2019 Provides services to public 81 10 4 2 2 0 2 92 4 1226
2019 Does not provide services to public 83 11 3 2 1 0 1 95 3 2555

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 24 11 4 3 5 2 80 7 1145
2022 Does not provide services to public 46 28 15 5 2 4 1 77 7 2810
2020 Provides services to public 55 20 10 4 2 7 1 82 7 1121
2020 Does not provide services to public 48 26 14 5 1 5 1 79 6 2490
2019 Provides services to public 50 22 12 4 4 8 2 78 9 1228
2019 Does not provide services to public 48 26 14 5 2 5 1 78 7 2564

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 1145
2022 Does not provide services to public 7 93 2815
2020 Provides services to public 9 91 1121
2020 Does not provide services to public 8 92 2489
2019 Provides services to public 16 84 1230
2019 Does not provide services to public 12 88 2558
2018 Provides services to public 13 87 1142
2018 Does not provide services to public 12 88 2289

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 105
2022 Does not provide services to public 37 63 225
2020 Provides services to public 42 58 104
2020 Does not provide services to public 43 57 215
2019 Provides services to public 48 52 201
2019 Does not provide services to public 50 50 315
2018 Provides services to public 52 48 151
2018 Does not provide services to public 52 48 269

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 50 50 105
2022 Does not provide services to public 65 35 225
2020 Provides services to public 68 32 104
2020 Does not provide services to public 66 34 215
2019 Provides services to public 64 36 201
2019 Does not provide services to public 59 41 315
2018 Provides services to public 62 38 151
2018 Does not provide services to public 63 37 269

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 105
2022 Does not provide services to public 10 90 225
2020 Provides services to public 5 95 104
2020 Does not provide services to public 8 92 215
2019 Provides services to public 5 95 201
2019 Does not provide services to public 9 91 315
2018 Provides services to public 7 93 151
2018 Does not provide services to public 8 92 269

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 105
2022 Does not provide services to public 0 100 225
2020 Provides services to public 0 100 104
2020 Does not provide services to public 0 100 215
2019 Provides services to public 0 100 201
2019 Does not provide services to public 0 100 315

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 105
2022 Does not provide services to public 7 93 225
2020 Provides services to public 7 93 104
2020 Does not provide services to public 5 95 215
2019 Provides services to public 5 95 201
2019 Does not provide services to public 3 97 315
2018 Provides services to public 3 97 151
2018 Does not provide services to public 6 94 269

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 105
2022 Does not provide services to public 4 96 225
2020 Provides services to public 8 92 104
2020 Does not provide services to public 3 97 215
2018 Provides services to public 12 88 151
2018 Does not provide services to public 2 98 269

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 105
2022 Does not provide services to public 5 95 225
2019 Provides services to public 3 97 201
2019 Does not provide services to public 5 95 315

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 105
2022 Does not provide services to public 35 65 225
2020 Provides services to public 44 56 104
2020 Does not provide services to public 42 58 215
2019 Provides services to public 36 64 199
2019 Does not provide services to public 36 64 306
2018 Provides services to public 42 58 151
2018 Does not provide services to public 37 63 269

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 105
2022 Does not provide services to public 45 55 225
2020 Provides services to public 41 59 104
2020 Does not provide services to public 39 61 215
2019 Provides services to public 44 56 199
2019 Does not provide services to public 40 60 306
2018 Provides services to public 33 67 151
2018 Does not provide services to public 36 64 269

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 105
2022 Does not provide services to public 46 54 225
2020 Provides services to public 36 64 104
2020 Does not provide services to public 49 51 215
2019 Provides services to public 47 53 199
2019 Does not provide services to public 48 52 306
2018 Provides services to public 42 58 151
2018 Does not provide services to public 45 55 269

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 105
2022 Does not provide services to public 48 52 225
2020 Provides services to public 48 52 104
2020 Does not provide services to public 41 59 215
2019 Provides services to public 44 56 199
2019 Does not provide services to public 36 64 306
2018 Provides services to public 36 64 151
2018 Does not provide services to public 36 64 269

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 105
2022 Does not provide services to public 36 64 225
2020 Provides services to public 23 77 104
2020 Does not provide services to public 33 67 215
2019 Provides services to public 34 66 199
2019 Does not provide services to public 27 73 306
2018 Provides services to public 27 73 151
2018 Does not provide services to public 28 72 269

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 53 47 105
2022 Does not provide services to public 51 49 225
2020 Provides services to public 57 43 104
2020 Does not provide services to public 57 43 215
2019 Provides services to public 48 52 199
2019 Does not provide services to public 52 48 306
2018 Provides services to public 54 46 151
2018 Does not provide services to public 49 51 269

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 105
2022 Does not provide services to public 29 71 225
2020 Provides services to public 33 67 104
2020 Does not provide services to public 28 72 215
2019 Provides services to public 33 67 199
2019 Does not provide services to public 31 69 306
2018 Provides services to public 31 69 151
2018 Does not provide services to public 26 74 269

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 105
2022 Does not provide services to public 1 99 225

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 105
2022 Does not provide services to public 8 92 225
2019 Provides services to public 5 95 199
2019 Does not provide services to public 8 92 306
2018 Provides services to public 8 92 151
2018 Does not provide services to public 7 93 269

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 105
2022 Does not provide services to public 8 92 225
2020 Provides services to public 8 92 104
2020 Does not provide services to public 8 92 215
2019 Provides services to public 10 90 199
2019 Does not provide services to public 10 90 306
2018 Provides services to public 9 91 151
2018 Does not provide services to public 9 91 269

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 47 53 105
2022 Does not provide services to public 55 45 225
2020 Provides services to public 49 51 104
2020 Does not provide services to public 55 45 215
2019 Provides services to public 50 50 199
2019 Does not provide services to public 45 55 306
2018 Provides services to public 39 61 151
2018 Does not provide services to public 42 58 269

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 105
2022 Does not provide services to public 17 83 225
2020 Provides services to public 28 72 104
2020 Does not provide services to public 19 81 215
2019 Provides services to public 22 78 199
2019 Does not provide services to public 26 74 306
2018 Provides services to public 24 76 151
2018 Does not provide services to public 25 75 269

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 105
2022 Does not provide services to public 17 83 225
2020 Provides services to public 7 93 104
2020 Does not provide services to public 9 91 215
2019 Provides services to public 17 83 199
2019 Does not provide services to public 15 85 306
2018 Provides services to public 21 79 151
2018 Does not provide services to public 13 87 269

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 105
2022 Does not provide services to public 55 45 225
2020 Provides services to public 50 50 104
2020 Does not provide services to public 57 43 215
2019 Provides services to public 56 44 194
2019 Does not provide services to public 56 44 302
2018 Provides services to public 54 46 152
2018 Does not provide services to public 52 48 269

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 105
2022 Does not provide services to public 20 80 225
2020 Provides services to public 17 83 104
2020 Does not provide services to public 26 74 215
2019 Provides services to public 31 69 194
2019 Does not provide services to public 27 73 302
2018 Provides services to public 19 81 152
2018 Does not provide services to public 22 78 269

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 105
2022 Does not provide services to public 10 90 225
2019 Provides services to public 9 91 194
2019 Does not provide services to public 8 92 302
2018 Provides services to public 7 93 152
2018 Does not provide services to public 7 93 269

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 105
2022 Does not provide services to public 11 89 225
2020 Provides services to public 9 91 104
2020 Does not provide services to public 13 87 215
2019 Provides services to public 16 84 194
2019 Does not provide services to public 11 89 302
2018 Provides services to public 14 86 152
2018 Does not provide services to public 10 90 269

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 105
2022 Does not provide services to public 10 90 225
2020 Provides services to public 9 91 104
2020 Does not provide services to public 12 88 215
2019 Provides services to public 12 88 194
2019 Does not provide services to public 11 89 302
2018 Provides services to public 8 92 152
2018 Does not provide services to public 8 92 269

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 105
2022 Does not provide services to public 4 96 225
2019 Provides services to public 7 93 194
2019 Does not provide services to public 3 97 302
2018 Provides services to public 6 94 152
2018 Does not provide services to public 3 97 269

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 105
2022 Does not provide services to public 8 92 225
2020 Provides services to public 12 88 104
2020 Does not provide services to public 13 87 215
2019 Provides services to public 14 86 194
2019 Does not provide services to public 11 89 302
2018 Provides services to public 14 86 152
2018 Does not provide services to public 13 87 269

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 105
2022 Does not provide services to public 11 89 225
2020 Provides services to public 6 94 104
2020 Does not provide services to public 8 92 215
2019 Provides services to public 15 85 194
2019 Does not provide services to public 12 88 302
2018 Provides services to public 11 89 152
2018 Does not provide services to public 13 87 269

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 32 68 105
2022 Does not provide services to public 27 73 225
2020 Provides services to public 35 65 104
2020 Does not provide services to public 26 74 215
2019 Provides services to public 23 77 194
2019 Does not provide services to public 27 73 302
2018 Provides services to public 27 73 152
2018 Does not provide services to public 29 71 269

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 100
2022 Does not provide services to public 12 88 215
2019 Provides services to public 9 91 179
2019 Does not provide services to public 8 92 291
2018 Provides services to public 12 88 143
2018 Does not provide services to public 7 93 261

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 100
2022 Does not provide services to public 18 82 215
2019 Provides services to public 18 82 179
2019 Does not provide services to public 22 78 291
2018 Provides services to public 19 81 143
2018 Does not provide services to public 23 77 261

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 100
2022 Does not provide services to public 6 94 215
2019 Provides services to public 12 88 179
2019 Does not provide services to public 10 90 291
2018 Provides services to public 7 93 143
2018 Does not provide services to public 7 93 261

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 100
2022 Does not provide services to public 7 93 215
2019 Provides services to public 10 90 179
2019 Does not provide services to public 6 94 291
2018 Provides services to public 4 96 143
2018 Does not provide services to public 9 91 261

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 100
2022 Does not provide services to public 9 91 215
2019 Provides services to public 11 89 179
2019 Does not provide services to public 13 87 291
2018 Provides services to public 9 91 143
2018 Does not provide services to public 9 91 261

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 100
2022 Does not provide services to public 6 94 215
2019 Provides services to public 6 94 179
2019 Does not provide services to public 9 91 291
2018 Provides services to public 6 94 143
2018 Does not provide services to public 8 92 261

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 100
2022 Does not provide services to public 14 86 215
2019 Provides services to public 10 90 179
2019 Does not provide services to public 14 86 291
2018 Provides services to public 7 93 143
2018 Does not provide services to public 14 86 261

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 100
2022 Does not provide services to public 19 81 215
2019 Provides services to public 16 84 179
2019 Does not provide services to public 10 90 291
2018 Provides services to public 13 87 143
2018 Does not provide services to public 12 88 261

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 100
2022 Does not provide services to public 18 82 215
2019 Provides services to public 15 85 179
2019 Does not provide services to public 11 89 291
2018 Provides services to public 9 91 143
2018 Does not provide services to public 16 84 261

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 100
2022 Does not provide services to public 33 67 215
2019 Provides services to public 36 64 179
2019 Does not provide services to public 32 68 291
2018 Provides services to public 29 71 143
2018 Does not provide services to public 34 66 261

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 100
2022 Does not provide services to public 10 90 215
2019 Provides services to public 8 92 179
2019 Does not provide services to public 10 90 291
2018 Provides services to public 14 86 143
2018 Does not provide services to public 10 90 261

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 100
2022 Does not provide services to public 55 45 215
2019 Provides services to public 55 45 179
2019 Does not provide services to public 42 58 291
2018 Provides services to public 46 54 143
2018 Does not provide services to public 49 51 261

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 100
2022 Does not provide services to public 1 99 215

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 49 51 100
2022 Does not provide services to public 59 41 215
2019 Provides services to public 48 52 179
2019 Does not provide services to public 52 48 291
2018 Provides services to public 53 47 143
2018 Does not provide services to public 54 46 261

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 100
2022 Does not provide services to public 2 98 215

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 100
2022 Does not provide services to public 16 84 215
2019 Provides services to public 14 86 179
2019 Does not provide services to public 12 88 291
2018 Provides services to public 16 84 143
2018 Does not provide services to public 14 86 261

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 12 12 4 3 42 11 57 16 1140
2022 Does not provide services to public 14 11 11 4 4 44 13 57 18 2810
2020 Provides services to public 21 14 16 5 4 33 7 59 15 1119
2020 Does not provide services to public 18 15 16 4 3 35 9 59 13 2485
2019 Provides services to public 18 13 17 7 7 28 10 50 23 1228
2019 Does not provide services to public 17 15 18 6 6 30 8 52 19 2557
2018 Provides services to public 16 15 21 5 7 30 6 49 18 1140
2018 Does not provide services to public 16 16 20 6 5 30 8 51 17 2288

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 30 13 5 3 16 2 74 10 1140
2022 Does not provide services to public 30 31 14 4 3 16 2 74 9 2810
2020 Provides services to public 38 28 16 4 3 10 1 74 8 1117
2020 Does not provide services to public 35 30 16 4 2 12 2 75 7 2483
2019 Provides services to public 33 29 15 6 5 10 1 70 13 1229
2019 Does not provide services to public 33 31 15 5 4 10 1 73 11 2556
2018 Provides services to public 29 30 18 6 6 11 0 66 13 1138
2018 Does not provide services to public 32 31 17 5 4 10 1 70 10 2291

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 1145
2022 Does not provide services to public 6 94 2815
2020 Provides services to public 6 94 1119
2020 Does not provide services to public 7 93 2488
2019 Provides services to public 8 92 1227
2019 Does not provide services to public 6 94 2560
2018 Provides services to public 8 92 1138
2018 Does not provide services to public 6 94 2290

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 70
2022 Does not provide services to public 24 76 170
2020 Provides services to public 30 70 67
2020 Does not provide services to public 35 65 168
2019 Provides services to public 35 65 94
2019 Does not provide services to public 43 57 143
2018 Provides services to public 29 71 95
2018 Does not provide services to public 33 67 143

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 70 30 70
2022 Does not provide services to public 80 20 170
2020 Provides services to public 78 22 67
2020 Does not provide services to public 74 26 168
2019 Provides services to public 75 25 94
2019 Does not provide services to public 72 28 143
2018 Provides services to public 80 20 95
2018 Does not provide services to public 84 16 143

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 70
2022 Does not provide services to public 4 96 170

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 70
2022 Does not provide services to public 1 99 170
2020 Provides services to public 0 100 67
2020 Does not provide services to public 0 100 168

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 70
2022 Does not provide services to public 10 90 170
2019 Provides services to public 5 95 94
2019 Does not provide services to public 9 91 143
2018 Provides services to public 6 94 95
2018 Does not provide services to public 6 94 143

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 70
2022 Does not provide services to public 6 94 170
2020 Provides services to public 8 92 67
2020 Does not provide services to public 4 96 168
2019 Provides services to public 7 93 94
2019 Does not provide services to public 4 96 143

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 70
2022 Does not provide services to public 11 89 170
2019 Provides services to public 9 91 94
2019 Does not provide services to public 7 93 143

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 70
2022 Does not provide services to public 29 71 170
2020 Provides services to public 28 72 67
2020 Does not provide services to public 23 77 168
2019 Provides services to public 23 77 91
2019 Does not provide services to public 25 75 139
2018 Provides services to public 26 74 95
2018 Does not provide services to public 22 78 143

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 70
2022 Does not provide services to public 23 77 170
2020 Provides services to public 18 82 67
2020 Does not provide services to public 21 79 168
2019 Provides services to public 17 83 91
2019 Does not provide services to public 20 80 139
2018 Provides services to public 25 75 95
2018 Does not provide services to public 17 83 143

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 70
2022 Does not provide services to public 15 85 170
2020 Provides services to public 15 85 67
2020 Does not provide services to public 9 91 168
2019 Provides services to public 11 89 91
2019 Does not provide services to public 18 82 139
2018 Provides services to public 13 87 95
2018 Does not provide services to public 13 87 143

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 70
2022 Does not provide services to public 10 90 170
2018 Provides services to public 5 95 95
2018 Does not provide services to public 4 96 143

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 70
2022 Does not provide services to public 26 74 170
2020 Provides services to public 37 63 67
2020 Does not provide services to public 31 69 168
2019 Provides services to public 33 67 91
2019 Does not provide services to public 32 68 139
2018 Provides services to public 33 67 95
2018 Does not provide services to public 36 64 143

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 70
2022 Does not provide services to public 24 76 170
2020 Provides services to public 39 61 67
2020 Does not provide services to public 28 72 168
2019 Provides services to public 23 77 91
2019 Does not provide services to public 26 74 139
2018 Provides services to public 26 74 95
2018 Does not provide services to public 27 73 143

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 70
2022 Does not provide services to public 7 93 170

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 70
2022 Does not provide services to public 4 96 170

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 70
2022 Does not provide services to public 8 92 170
2019 Provides services to public 6 94 91
2019 Does not provide services to public 5 95 139
2018 Provides services to public 6 94 95
2018 Does not provide services to public 7 93 143

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 70
2022 Does not provide services to public 19 81 170
2020 Provides services to public 14 86 67
2020 Does not provide services to public 19 81 168
2019 Provides services to public 16 84 91
2019 Does not provide services to public 9 91 139
2018 Provides services to public 17 83 95
2018 Does not provide services to public 11 89 143

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 70
2022 Does not provide services to public 3 97 170

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 70
2022 Does not provide services to public 19 81 170
2020 Provides services to public 9 91 67
2020 Does not provide services to public 14 86 168
2019 Provides services to public 18 82 91
2019 Does not provide services to public 12 88 139
2018 Provides services to public 7 93 95
2018 Does not provide services to public 14 86 143

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 70
2022 Does not provide services to public 0 100 170
2020 Provides services to public 0 100 67
2020 Does not provide services to public 0 100 168
2019 Provides services to public 0 100 91
2019 Does not provide services to public 0 100 139
2018 Provides services to public 0 100 95
2018 Does not provide services to public 0 100 143

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 70
2022 Does not provide services to public 20 80 170
2020 Provides services to public 14 86 67
2020 Does not provide services to public 16 84 168
2019 Provides services to public 14 86 91
2019 Does not provide services to public 16 84 139
2018 Provides services to public 15 85 95
2018 Does not provide services to public 20 80 143

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 70
2022 Does not provide services to public 31 69 170
2020 Provides services to public 21 79 67
2020 Does not provide services to public 30 70 168
2019 Provides services to public 25 75 90
2019 Does not provide services to public 35 65 136
2018 Provides services to public 29 71 95
2018 Does not provide services to public 29 71 143

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 70
2022 Does not provide services to public 12 88 170
2020 Provides services to public 12 88 67
2020 Does not provide services to public 13 87 168
2019 Provides services to public 12 88 90
2019 Does not provide services to public 17 83 136
2018 Provides services to public 14 86 95
2018 Does not provide services to public 14 86 143

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 70
2022 Does not provide services to public 3 97 170
2019 Provides services to public 7 93 90
2019 Does not provide services to public 6 94 136
2018 Provides services to public 5 95 95
2018 Does not provide services to public 4 96 143

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 70
2022 Does not provide services to public 9 91 170
2019 Provides services to public 14 86 90
2019 Does not provide services to public 12 88 136
2018 Provides services to public 12 88 95
2018 Does not provide services to public 5 95 143

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 70
2022 Does not provide services to public 3 97 170
2019 Provides services to public 6 94 90
2019 Does not provide services to public 6 94 136

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 70
2022 Does not provide services to public 4 96 170

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 70
2022 Does not provide services to public 6 94 170
2020 Provides services to public 11 89 67
2020 Does not provide services to public 10 90 168
2019 Provides services to public 5 95 90
2019 Does not provide services to public 8 92 136
2018 Provides services to public 5 95 95
2018 Does not provide services to public 7 93 143

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 70
2022 Does not provide services to public 8 92 170
2020 Provides services to public 8 92 67
2020 Does not provide services to public 7 93 168
2019 Provides services to public 10 90 90
2019 Does not provide services to public 8 92 136
2018 Provides services to public 5 95 95
2018 Does not provide services to public 8 92 143

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 49 51 70
2022 Does not provide services to public 50 50 170
2020 Provides services to public 54 46 67
2020 Does not provide services to public 48 52 168
2019 Provides services to public 49 51 90
2019 Does not provide services to public 48 52 136
2018 Provides services to public 57 43 95
2018 Does not provide services to public 52 48 143

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 65
2022 Does not provide services to public 7 93 160

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 65
2022 Does not provide services to public 17 83 160
2018 Provides services to public 18 82 88
2018 Does not provide services to public 22 78 140

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 65
2022 Does not provide services to public 1 99 160

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 65
2022 Does not provide services to public 1 99 160

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 65
2022 Does not provide services to public 1 99 160

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 65
2022 Does not provide services to public 3 97 160

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 65
2022 Does not provide services to public 14 86 160

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 65
2022 Does not provide services to public 17 83 160
2018 Provides services to public 14 86 88
2018 Does not provide services to public 10 90 140

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 65
2022 Does not provide services to public 12 88 160
2018 Provides services to public 13 87 88
2018 Does not provide services to public 14 86 140

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 65
2022 Does not provide services to public 24 76 160
2018 Provides services to public 29 71 88
2018 Does not provide services to public 27 73 140

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 65
2022 Does not provide services to public 5 95 160
2018 Provides services to public 9 91 88
2018 Does not provide services to public 6 94 140

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 65
2022 Does not provide services to public 47 53 160
2018 Provides services to public 50 50 88
2018 Does not provide services to public 42 58 140

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 65
2022 Does not provide services to public 3 97 160

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 62 38 65
2022 Does not provide services to public 62 38 160
2018 Provides services to public 57 43 88
2018 Does not provide services to public 60 40 140

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 65
2022 Does not provide services to public 1 99 160

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 65
2022 Does not provide services to public 16 84 160
2018 Provides services to public 13 87 88
2018 Does not provide services to public 13 87 140

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 11 14 3 2 43 9 58 12 1145
2022 Does not provide services to public 15 13 14 2 3 44 8 60 10 2810
2020 Provides services to public 21 14 17 3 3 36 6 61 9 1122
2020 Does not provide services to public 19 15 17 2 2 38 7 62 8 2482
2019 Provides services to public 19 14 19 4 4 31 9 56 12 1221
2019 Does not provide services to public 19 15 18 2 3 34 9 59 9 2556
2018 Provides services to public 18 14 20 3 4 33 7 54 12 1132
2018 Does not provide services to public 18 15 19 3 3 35 7 57 9 2285

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 29 14 4 3 16 2 75 8 1145
2022 Does not provide services to public 31 31 13 3 3 17 2 76 7 2810
2020 Provides services to public 38 28 17 3 2 11 1 75 6 1118
2020 Does not provide services to public 37 31 15 3 2 12 1 78 5 2481
2019 Provides services to public 36 28 16 4 3 12 2 74 8 1230
2019 Does not provide services to public 36 30 14 3 2 12 2 77 6 2554
2018 Provides services to public 32 27 19 3 5 13 1 69 9 1135
2018 Does not provide services to public 33 31 18 3 2 12 1 74 6 2282

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 1140
2022 Does not provide services to public 13 87 2815
2020 Provides services to public 12 88 1117
2020 Does not provide services to public 9 91 2484
2019 Provides services to public 15 85 1226
2019 Does not provide services to public 13 87 2558

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 140
2022 Does not provide services to public 58 42 375
2020 Provides services to public 43 57 133
2020 Does not provide services to public 47 53 233

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 145
2022 Does not provide services to public 62 38 375
2020 Provides services to public 73 27 134
2020 Does not provide services to public 78 22 233
2019 Provides services to public 77 23 185
2019 Does not provide services to public 82 18 329

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 37 11 9 3 1 1 77 11 100
2022 Does not provide services to public 40 36 8 12 4 1 0 77 15 235
2020 Provides services to public 44 36 9 8 2 0 0 80 11 98
2020 Does not provide services to public 43 40 6 5 3 0 3 85 9 180
2019 Provides services to public 47 34 4 8 6 0 1 82 14 141
2019 Does not provide services to public 59 25 4 8 2 0 2 85 10 263

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 34 8 5 3 3 3 83 8 1145
2022 Does not provide services to public 49 31 7 5 3 3 2 85 8 2815
2020 Provides services to public 47 33 9 5 2 2 2 83 7 1119
2020 Does not provide services to public 47 31 9 5 2 3 3 84 7 2485

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 11 76 5 2 6 755
2022 Does not provide services to public 13 78 6 1 2 2195

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 89 11 820
2022 Does not provide services to public 94 6 2270

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 820
2022 Does not provide services to public 31 69 2270

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 52 48 820
2022 Does not provide services to public 55 45 2270

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 820
2022 Does not provide services to public 45 55 2270

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 820
2022 Does not provide services to public 18 82 2270

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 820
2022 Does not provide services to public 37 63 2270

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 820
2022 Does not provide services to public 14 86 2270

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 820
2022 Does not provide services to public 13 87 2270

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 820
2022 Does not provide services to public 10 90 2270

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 820
2022 Does not provide services to public 25 75 2270

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 820
2022 Does not provide services to public 18 82 2270

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 820
2022 Does not provide services to public 3 97 2270

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 820
2022 Does not provide services to public 22 78 2270

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 15 5 2 3 0 5 89 6 820
2022 Does not provide services to public 72 14 5 2 3 0 4 90 5 2270

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 14 15 14 41 3 6 60 24 820
2022 Does not provide services to public 7 15 16 15 40 3 4 59 24 2270

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 19 16 18 34 4 1 55 28 820
2022 Does not provide services to public 9 18 15 16 37 4 1 55 29 2275
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 29 7 5 5 1 0 84 9 1145
2022 Does not provide services to public 58 25 6 5 4 1 1 85 9 2815
2020 Provides services to public 49 31 8 7 4 1 0 81 11 1119
2020 Does not provide services to public 52 28 9 6 3 1 0 81 10 2479

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 6 11 8 42 7 24 72 13 1145
2022 Does not provide services to public 2 4 11 6 42 7 28 74 10 2805

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 43 13 7 3 3 0 77 10 1145
2022 Does not provide services to public 33 40 13 6 4 3 0 76 10 2815
2020 Provides services to public 46 39 9 2 2 1 0 86 4 1118
2020 Does not provide services to public 50 36 8 3 1 1 0 88 4 2488
2019 Provides services to public 38 36 14 5 4 2 0 76 9 1223
2019 Does not provide services to public 42 38 11 5 2 2 0 82 7 2559
2018 Provides services to public 35 38 14 5 4 2 0 76 10 1139
2018 Does not provide services to public 43 37 11 4 2 2 0 83 6 2286

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 11 30 36 18 5 1145
2022 Does not provide services to public 10 27 36 20 7 2815

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 28 10 3 2 3 1 84 6 1145
2022 Does not provide services to public 57 26 8 3 2 3 1 86 6 2815
2020 Provides services to public 51 28 12 3 3 3 1 82 6 1117
2020 Does not provide services to public 52 26 11 4 2 4 1 82 6 2469

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 25 10 9 7 2 0 73 17 1145
2022 Does not provide services to public 48 25 8 10 6 2 1 75 16 2815
2020 Provides services to public 39 28 11 12 7 2 0 69 20 1118
2020 Does not provide services to public 41 28 11 11 7 1 1 71 18 2481

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 40 13 9 5 2 0 72 15 1145
2022 Does not provide services to public 31 40 13 9 5 2 0 73 15 2815
2020 Provides services to public 36 34 16 7 6 1 0 71 14 1119
2020 Does not provide services to public 40 33 14 9 4 1 0 73 13 2486
2019 Provides services to public 29 32 18 10 9 1 0 62 20 1227
2019 Does not provide services to public 33 37 14 10 5 1 0 70 15 2559
2018 Provides services to public 26 35 17 11 9 1 0 63 20 1143
2018 Does not provide services to public 30 36 16 10 6 2 0 67 16 2291

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 52 11 14 5 0 0 71 19 215
2022 Does not provide services to public 22 50 11 13 2 1 0 74 15 795
2020 Provides services to public 27 44 13 12 2 1 0 72 14 230
2020 Does not provide services to public 26 51 12 8 2 0 1 78 10 715
2019 Provides services to public 27 42 15 10 3 2 1 71 14 219
2019 Does not provide services to public 25 47 12 10 3 2 2 75 13 714

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 25 19 9 12 0 2 59 22 1140
2022 Does not provide services to public 36 28 14 8 10 0 3 66 19 2800
2020 Provides services to public 36 31 18 8 6 1 0 68 14 1117
2020 Does not provide services to public 42 29 15 7 5 0 1 72 12 2483
2019 Provides services to public 26 28 20 13 12 1 1 55 25 1224
2019 Does not provide services to public 28 28 20 11 11 0 1 57 23 2563
2018 Provides services to public 23 26 22 13 12 0 2 51 26 1136
2018 Does not provide services to public 25 26 21 13 13 1 2 53 26 2282

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 28 26 13 12 0 1 48 26 1140
2022 Does not provide services to public 18 29 26 13 13 0 1 47 26 2810
2020 Provides services to public 19 27 24 17 12 1 0 47 29 1119
2020 Does not provide services to public 19 28 27 15 10 0 1 48 25 2488
2019 Provides services to public 20 27 25 16 11 0 0 47 27 1226
2019 Does not provide services to public 22 30 26 13 7 0 1 53 20 2558
2018 Provides services to public 15 28 27 18 12 0 0 43 30 1140
2018 Does not provide services to public 18 26 30 15 10 0 1 45 25 2291

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 30 19 10 8 0 1 63 18 1140
2022 Does not provide services to public 25 30 21 12 9 0 2 56 22 2805
2020 Provides services to public 30 29 20 11 9 1 1 60 20 1117
2020 Does not provide services to public 28 29 21 14 7 0 1 57 21 2482
2019 Provides services to public 29 30 22 9 8 0 1 60 17 1218
2019 Does not provide services to public 28 32 23 10 6 0 1 60 17 2540
2018 Provides services to public 23 30 25 12 8 0 1 54 21 1139
2018 Does not provide services to public 23 29 24 13 8 0 1 53 22 2282

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 25 21 12 14 2 2 52 27 1140
2022 Does not provide services to public 24 25 22 13 14 1 2 50 27 2810
2020 Provides services to public 29 23 18 13 14 1 1 53 28 1119
2020 Does not provide services to public 26 26 22 14 10 1 1 53 24 2474
2019 Provides services to public 22 25 23 13 15 1 1 47 29 1221
2019 Does not provide services to public 26 27 21 14 10 1 1 54 24 2547
2018 Provides services to public 22 22 21 18 15 1 1 44 34 1137
2018 Does not provide services to public 22 26 24 15 11 1 2 49 27 2286

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 22 10 4 5 0 6 80 10 1140
2022 Does not provide services to public 45 23 12 7 6 1 6 73 14 2810
2020 Provides services to public 45 25 13 8 5 1 4 73 14 1117
2020 Does not provide services to public 43 24 16 8 6 0 3 69 14 2479
2019 Provides services to public 51 22 11 5 4 1 6 78 10 1222
2019 Does not provide services to public 52 23 12 5 3 0 4 79 9 2550
2018 Provides services to public 47 22 14 6 4 0 7 75 11 1137
2018 Does not provide services to public 45 23 15 6 4 1 6 73 11 2270

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 29 18 9 9 1 1 63 19 1140
2022 Does not provide services to public 31 26 20 11 11 0 1 57 22 2810
2020 Provides services to public 28 29 21 11 10 0 1 58 21 1119
2020 Does not provide services to public 27 28 22 12 10 0 1 55 23 2481
2019 Provides services to public 36 28 18 8 8 0 1 65 16 1224
2019 Does not provide services to public 36 29 18 9 6 0 1 66 15 2557
2018 Provides services to public 33 26 21 12 8 0 1 60 20 1142
2018 Does not provide services to public 31 27 22 10 9 0 1 60 18 2283

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 32 18 9 6 1 3 66 15 1140
2022 Does not provide services to public 33 32 18 8 7 1 2 67 15 2805
2020 Provides services to public 35 33 17 9 4 1 1 70 13 1115
2020 Does not provide services to public 37 33 18 7 3 1 1 71 10 2483
2019 Provides services to public 29 31 22 10 5 1 1 62 16 1224
2019 Does not provide services to public 31 35 20 8 4 1 1 67 12 2555
2018 Provides services to public 24 34 22 12 6 0 1 59 18 1133
2018 Does not provide services to public 27 33 22 10 5 1 1 62 15 2281

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 30 18 10 7 1 2 64 17 1145
2022 Does not provide services to public 26 31 22 10 8 1 2 59 19 2810
2020 Provides services to public 32 30 21 9 6 1 1 63 16 1114
2020 Does not provide services to public 28 34 21 10 5 1 1 63 15 2478
2019 Provides services to public 30 30 22 11 6 1 1 60 17 1227
2019 Does not provide services to public 27 33 23 11 5 0 1 60 16 2558
2018 Provides services to public 24 32 24 12 6 1 1 57 19 1133
2018 Does not provide services to public 22 32 24 13 7 1 1 55 20 2280

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 27 15 8 7 0 2 69 15 1145
2022 Does not provide services to public 32 31 18 8 7 0 2 65 16 2815
2020 Provides services to public 40 29 15 8 7 0 1 70 14 1116
2020 Does not provide services to public 34 33 18 9 4 1 1 68 14 2480
2019 Provides services to public 34 29 19 9 7 1 1 65 16 1222
2019 Does not provide services to public 31 31 20 10 6 1 1 63 17 2551
2018 Provides services to public 32 30 19 10 6 0 1 63 17 1132
2018 Does not provide services to public 26 32 22 11 7 0 1 59 19 2280

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 27 11 7 6 0 2 75 14 1140
2022 Does not provide services to public 51 24 12 5 5 1 2 77 10 2810
2020 Provides services to public 49 24 12 6 7 1 0 74 14 1117
2020 Does not provide services to public 50 25 13 6 4 1 1 76 11 2477
2019 Provides services to public 42 25 14 10 8 1 0 68 18 1226
2019 Does not provide services to public 48 26 14 6 5 0 1 75 12 2554

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 24 11 6 5 0 2 78 11 1140
2022 Does not provide services to public 52 26 12 4 4 1 1 80 9 2810
2020 Provides services to public 30 30 24 9 5 0 1 61 15 1118
2020 Does not provide services to public 26 32 23 11 7 0 0 59 18 2484

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 31 19 8 5 1 1 66 14 1140
2022 Does not provide services to public 36 31 18 9 5 0 1 68 14 2810
2020 Provides services to public 29 32 21 11 6 0 1 62 17 1118
2020 Does not provide services to public 30 33 21 9 5 0 1 64 15 2484
2019 Provides services to public 34 28 21 10 6 0 1 63 15 1220
2019 Does not provide services to public 39 31 18 8 3 0 1 70 11 2549
2018 Provides services to public 27 32 22 11 6 0 1 60 18 1126
2018 Does not provide services to public 30 32 22 9 5 1 1 63 15 2267

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 21 13 6 6 1 4 74 13 1140
2022 Does not provide services to public 45 21 14 8 8 1 4 69 17 2805
2020 Provides services to public 47 29 15 5 3 1 1 78 7 1112
2020 Does not provide services to public 45 30 15 6 2 0 1 77 8 2471
2019 Provides services to public 53 24 11 6 3 0 2 80 9 1213
2019 Does not provide services to public 57 22 10 5 3 0 2 82 8 2550
2018 Provides services to public 52 24 11 5 4 0 3 79 10 1129
2018 Does not provide services to public 56 20 12 5 4 0 3 78 9 2272

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 32 14 7 4 0 2 75 11 1140
2022 Does not provide services to public 44 30 14 6 4 0 1 76 10 2805
2020 Provides services to public 27 33 23 10 6 0 0 60 16 1115
2020 Does not provide services to public 30 34 22 8 4 0 1 65 12 2474

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 13 4 2 2 1 9 90 5 1140
2022 Does not provide services to public 68 12 5 2 3 1 9 89 6 2810
2020 Provides services to public 67 18 7 2 2 1 4 89 4 1112
2020 Does not provide services to public 70 16 7 2 1 1 4 90 3 2474
2019 Provides services to public 72 12 4 2 2 1 7 91 4 1223
2019 Does not provide services to public 77 10 4 1 1 1 6 93 2 2552
2018 Provides services to public 70 14 6 2 1 1 5 90 4 1130
2018 Does not provide services to public 71 13 5 2 2 1 5 90 4 2273

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 74 9 5 2 3 1 6 89 6 1140
2022 Does not provide services to public 76 9 3 2 3 1 6 92 5 2810
2020 Provides services to public 80 9 4 3 2 1 2 92 4 1116
2020 Does not provide services to public 79 9 4 2 2 1 3 92 4 2480
2019 Provides services to public 69 13 5 4 6 1 2 85 10 1224
2019 Does not provide services to public 74 11 5 3 4 1 3 88 7 2546
2018 Provides services to public 68 13 7 3 4 1 4 85 8 1129
2018 Does not provide services to public 71 11 6 3 4 1 4 87 7 2279

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 19 5 3 2 0 4 90 5 1145
2022 Does not provide services to public 70 17 6 2 1 0 4 91 3 2810
2020 Provides services to public 71 20 5 2 1 0 1 92 3 1109
2020 Does not provide services to public 71 20 5 2 1 0 2 92 3 2475
2019 Provides services to public 57 25 10 4 3 1 1 83 7 1217
2019 Does not provide services to public 59 25 9 3 2 0 2 86 5 2546
2018 Provides services to public 55 24 11 5 3 0 2 81 8 1134
2018 Does not provide services to public 57 26 10 3 2 0 2 84 6 2280

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 17 7 4 4 0 4 85 8 1140
2022 Does not provide services to public 69 14 7 3 4 1 4 86 7 2810
2020 Provides services to public 70 16 6 4 3 0 1 87 7 1113
2020 Does not provide services to public 68 17 7 4 3 0 2 87 7 2476
2019 Provides services to public 59 18 10 5 5 1 1 79 11 1221
2019 Does not provide services to public 62 18 9 4 4 0 2 82 9 2540
2018 Provides services to public 55 21 10 6 6 0 2 77 13 1127
2018 Does not provide services to public 57 20 10 6 5 0 2 79 11 2271

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 10 3 1 1 0 20 92 3 1140
2022 Does not provide services to public 65 9 4 1 1 0 19 92 3 2810
2020 Provides services to public 63 12 3 1 0 0 21 95 1 1116
2020 Does not provide services to public 62 12 4 1 1 0 20 92 2 2471
2019 Provides services to public 59 11 4 2 1 1 23 91 4 1216
2019 Does not provide services to public 59 13 5 2 1 0 20 90 3 2528
2018 Provides services to public 53 11 5 2 1 0 28 89 4 1121
2018 Does not provide services to public 52 15 5 2 1 0 25 90 4 2264

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 18 7 2 1 1 5 89 4 1140
2022 Does not provide services to public 75 12 4 1 1 0 7 94 2 2800
2020 Provides services to public 64 22 7 3 1 1 2 89 4 1116
2020 Does not provide services to public 74 16 4 1 1 1 4 94 2 2486
2019 Provides services to public 62 21 9 2 2 1 3 86 4 1217
2019 Does not provide services to public 75 13 5 1 1 0 5 93 2 2541
2018 Provides services to public 58 23 12 3 1 0 3 83 4 1128
2018 Does not provide services to public 68 17 6 1 1 1 7 92 2 2270

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 14 6 2 3 1 4 89 5 1145
2022 Does not provide services to public 72 12 5 2 3 1 5 90 6 2810
2020 Provides services to public 74 15 5 2 2 1 1 91 4 1118
2020 Does not provide services to public 73 13 6 2 2 1 2 89 5 2486
2019 Provides services to public 75 12 4 2 3 1 2 90 5 1223
2019 Does not provide services to public 76 11 5 2 3 0 3 90 5 2545
2018 Provides services to public 70 16 6 2 2 1 4 89 4 1133
2018 Does not provide services to public 72 13 5 2 3 0 4 90 5 2283

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 25 15 4 3 0 4 77 8 1145
2022 Does not provide services to public 49 26 13 5 3 1 3 78 8 2810
2020 Provides services to public 45 29 16 6 2 1 1 76 8 1117
2020 Does not provide services to public 44 30 16 6 3 0 1 75 9 2484
2019 Provides services to public 54 25 12 4 3 0 2 81 7 1220
2019 Does not provide services to public 54 26 12 4 2 0 2 82 6 2544
2018 Provides services to public 48 26 16 4 2 0 3 77 7 1133
2018 Does not provide services to public 49 26 15 4 3 0 3 77 7 2279

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 34 37 11 6 0 0 46 17 1145
2022 Does not provide services to public 10 32 38 13 6 0 0 42 19 2815
2020 Provides services to public 16 34 32 14 4 0 0 50 18 1120
2020 Does not provide services to public 15 34 34 13 4 0 0 49 17 2489
2019 Provides services to public 17 33 33 11 5 0 0 50 16 1224
2019 Does not provide services to public 18 36 33 10 3 0 0 54 13 2566
2018 Provides services to public 14 30 36 14 5 0 0 44 19 1143
2018 Does not provide services to public 15 34 33 13 4 0 0 49 17 2292

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 17 38 23 13 1 1 36 25 1140
2022 Does not provide services to public 9 19 39 23 10 0 0 32 28 2810
2020 Provides services to public 10 18 37 24 10 0 0 34 29 1118
2020 Does not provide services to public 10 19 37 24 10 0 0 34 29 2484
2019 Provides services to public 10 16 37 25 12 0 0 37 25 1215
2019 Does not provide services to public 7 14 39 26 12 0 0 39 22 2541
2018 Provides services to public 8 22 36 23 11 0 0 34 30 1124
2018 Does not provide services to public 8 17 37 26 12 0 0 37 26 2272
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 22 59 18 1 1145
2022 Does not provide services to public 21 62 15 1 2815
2020 Provides services to public 26 54 19 1 1123
2020 Does not provide services to public 26 56 17 1 2492

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 49 51 250
2022 Does not provide services to public 41 59 590
2020 Provides services to public 46 54 296
2020 Does not provide services to public 45 55 636

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 14 11 5 5 4 19 73 13 1145
2022 Does not provide services to public 42 15 10 5 6 2 20 73 14 2815
2020 Provides services to public 45 16 14 6 5 2 13 71 13 1118
2020 Does not provide services to public 46 17 12 7 6 2 11 72 15 2485
2019 Provides services to public 40 17 14 8 12 1 9 63 22 1195
2019 Does not provide services to public 41 19 14 10 9 1 7 64 21 2508
2018 Provides services to public 41 15 14 9 9 1 10 64 20 1142
2018 Does not provide services to public 39 18 14 9 11 1 8 63 22 2289

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 21 13 21 27 2 7 32 53 255
2022 Does not provide services to public 10 21 17 17 29 2 5 33 49 590
2020 Provides services to public 12 25 17 15 26 1 5 38 43 296
2020 Does not provide services to public 17 24 13 20 18 1 7 44 41 635

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 21 13 18 37 2 3 30 57 255
2022 Does not provide services to public 4 18 12 21 39 2 3 24 63 590
2020 Provides services to public 7 18 17 19 34 1 5 26 56 295
2020 Does not provide services to public 10 20 12 23 31 2 3 31 56 636
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