2022 Public Service Employee Survey Results by Theme for Agriculture and Agri-Food Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 39 8 4 4 0 0 84 9 188
2020 CS-02 47 39 9 3 3 0 0 85 5 75
2020 CS-03 37 44 10 6 4 0 0 80 10 71
2020 CS-04 65 26 0 4 4 0 0 91 9 23
2019 CS 38 41 11 8 2 1 0 79 10 168
2019 CS-02 35 39 17 8 2 0 0 74 9 66
2019 CS-03 35 43 9 7 4 2 0 79 11 54
2019 CS-04 43 38 5 14 0 0 0 81 14 21
2018 CS 26 48 12 8 5 0 0 74 13 145
2018 CS-02 21 57 13 6 4 0 0 77 9 53
2018 CS-03 24 45 18 6 8 0 0 69 14 51
2018 CS-04 18 50 9 18 5 0 0 68 23 22

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 34 11 7 5 0 0 77 12 188
2020 CS-02 41 36 13 5 4 0 0 77 9 75
2020 CS-03 39 34 13 8 6 0 0 73 14 71
2020 CS-04 52 39 0 9 0 0 0 91 9 23
2019 CS 38 41 8 8 5 0 0 79 13 170
2019 CS-02 37 42 10 7 3 0 0 79 10 67
2019 CS-03 44 38 4 7 7 0 0 82 15 55
2019 CS-04 38 38 14 0 10 0 0 76 10 21
2018 CS 32 39 11 11 7 1 0 71 18 146
2018 CS-02 32 45 8 8 8 0 0 77 15 53
2018 CS-03 33 31 13 15 6 2 0 65 22 52
2018 CS-04 18 45 14 14 9 0 0 64 23 22

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 31 6 4 3 0 0 86 7 187
2020 CS-02 48 40 7 4 1 0 0 88 5 75
2020 CS-03 51 31 9 4 4 0 0 83 9 70
2020 CS-04 74 17 0 4 4 0 0 91 9 23
2019 CS 53 33 8 4 2 0 0 86 5 168
2019 CS-02 47 32 17 3 2 0 0 79 5 66
2019 CS-03 54 35 4 6 2 0 0 89 7 54
2019 CS-04 57 33 5 5 0 0 0 90 5 21
2018 CS 40 45 6 6 2 1 0 86 8 145
2018 CS-02 38 47 9 4 2 0 0 85 6 53
2018 CS-03 33 50 4 8 2 4 0 86 10 52
2018 CS-04 48 33 5 10 5 0 0 81 14 21

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 35 7 3 2 0 0 88 5 188
2020 CS-02 61 28 8 1 1 0 0 89 3 75
2020 CS-03 42 41 10 4 3 0 0 83 7 71
2020 CS-04 57 39 0 0 4 0 0 96 4 23
2019 CS 44 40 8 5 3 0 0 84 8 171
2019 CS-02 37 46 9 4 3 0 0 84 7 67
2019 CS-03 48 32 9 5 5 0 0 80 11 56
2019 CS-04 38 43 10 10 0 0 0 81 10 21
2018 CS 31 47 11 7 3 1 0 79 10 147
2018 CS-02 30 57 6 6 2 0 0 87 7 54
2018 CS-03 25 44 15 8 6 2 0 71 14 52
2018 CS-04 36 32 18 14 0 0 0 68 14 22

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 24 12 2 3 0 0 83 5 184
2020 CS-02 59 22 14 1 4 0 0 81 5 74
2020 CS-03 52 29 14 3 1 0 0 81 4 69
2020 CS-04 64 32 5 0 0 0 0 95 0 22
2019 CS 46 35 12 4 4 0 0 81 7 170
2019 CS-02 44 32 15 5 5 0 0 76 9 66
2019 CS-03 46 39 9 2 4 0 0 86 5 56
2019 CS-04 48 29 14 5 5 0 0 76 10 21
2018 CS 39 33 14 7 5 1 0 73 12 147
2018 CS-02 35 39 13 9 2 2 0 75 11 54
2018 CS-03 37 29 15 10 10 0 0 65 19 52
2018 CS-04 41 32 18 5 5 0 0 73 9 22

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 28 12 2 2 0 0 83 4 186
2020 CS-02 54 26 14 3 4 0 0 80 7 74
2020 CS-03 49 35 13 1 1 0 0 85 3 71
2020 CS-04 68 27 5 0 0 0 0 95 0 22
2019 CS 43 40 11 2 4 0 0 83 6 169
2019 CS-02 39 39 14 3 5 0 0 79 8 66
2019 CS-03 46 39 9 2 4 0 0 86 5 56
2019 CS-04 38 43 10 5 5 0 0 81 10 21
2018 CS 36 37 15 7 5 0 0 73 12 148
2018 CS-02 29 45 16 7 2 0 0 75 9 55
2018 CS-03 37 31 13 10 10 0 0 67 19 52
2018 CS-04 32 41 14 9 5 0 0 73 14 22

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 22 12 5 4 0 1 78 9 186
2020 CS-02 49 24 18 4 5 0 0 73 9 74
2020 CS-03 56 21 13 6 3 0 1 79 9 71
2020 CS-04 70 26 4 0 0 0 0 96 0 23
2019 CS 39 36 12 7 4 2 0 77 11 170
2019 CS-02 33 36 14 9 5 3 0 72 14 66
2019 CS-03 43 38 11 4 5 0 0 80 9 56
2019 CS-04 38 43 10 10 0 0 0 81 10 21
2018 CS 35 29 18 10 6 2 0 65 17 147
2018 CS-02 29 36 18 9 4 4 0 68 13 55
2018 CS-03 33 24 20 14 10 0 0 57 24 51
2018 CS-04 41 23 18 9 9 0 0 64 18 22
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 29 10 3 1 1 2 86 4 188
2020 CS-02 56 25 11 3 0 3 3 86 3 75
2020 CS-03 49 32 13 4 0 0 1 83 4 71
2020 CS-04 78 17 0 0 4 0 0 96 4 23
2019 CS 48 32 12 2 2 2 2 83 4 171
2019 CS-02 54 22 12 3 3 4 1 81 6 67
2019 CS-03 45 41 9 2 2 0 2 87 4 56
2019 CS-04 57 29 10 0 5 0 0 86 5 21

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 54 30 9 4 3 0 0 84 7 188
2020 CS-02 61 25 9 3 1 0 0 87 4 75
2020 CS-03 41 37 13 6 4 0 0 77 10 71
2020 CS-04 65 26 0 4 4 0 0 91 9 23
2019 CS 50 31 8 5 5 0 1 81 10 169
2019 CS-02 54 33 4 3 6 0 0 87 9 67
2019 CS-03 46 28 13 4 6 0 4 77 10 54
2019 CS-04 38 38 10 5 10 0 0 76 14 21
2018 CS 43 38 7 7 3 0 1 82 10 147
2018 CS-02 46 31 11 6 4 0 2 79 9 54
2018 CS-03 40 37 4 12 6 0 2 78 18 52
2018 CS-04 27 59 14 0 0 0 0 86 0 22

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 64 21 4 7 3 0 1 86 10 188
2020 CS-02 65 21 4 7 1 0 1 88 8 75
2020 CS-03 62 20 6 7 4 0 1 83 11 71
2020 CS-04 65 26 0 4 4 0 0 91 9 23
2019 CS 56 25 8 7 4 0 1 81 11 171
2019 CS-02 60 16 10 9 4 0 0 76 13 67
2019 CS-03 48 34 5 7 4 0 2 84 11 56
2019 CS-04 57 33 5 5 0 0 0 90 5 21
2018 CS 50 24 13 5 6 0 1 75 12 147
2018 CS-02 54 26 11 4 6 0 0 80 9 54
2018 CS-03 40 21 17 12 8 0 2 63 20 52
2018 CS-04 59 27 14 0 0 0 0 86 0 22

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 32 10 3 3 10 1 82 7 188
2020 CS-02 40 36 8 0 4 9 3 86 5 75
2020 CS-03 41 25 14 6 0 14 0 77 7 71
2020 CS-04 48 39 4 4 4 0 0 87 9 23
2019 CS 31 38 15 4 4 9 0 76 8 168
2019 CS-02 33 30 14 0 5 18 0 78 6 66
2019 CS-03 36 29 22 7 4 2 0 67 11 55
2019 CS-04 10 62 14 5 5 5 0 75 10 21
2018 CS 31 35 15 9 5 5 1 70 14 148
2018 CS-02 24 40 13 7 4 11 2 73 13 55
2018 CS-03 23 44 15 12 4 2 0 69 16 52
2018 CS-04 45 14 23 9 9 0 0 59 18 22

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 35 34 16 9 4 3 0 71 13 188
2020 CS-02 36 35 20 4 4 1 0 72 8 75
2020 CS-03 30 37 18 8 3 4 0 69 12 71
2020 CS-04 43 39 4 9 4 0 0 83 13 23
2019 CS 28 39 14 10 6 2 0 69 17 167
2019 CS-02 27 37 16 9 6 4 0 67 16 67
2019 CS-03 32 38 11 13 4 2 0 71 17 53
2019 CS-04 19 48 10 14 10 0 0 67 24 21
2018 CS 22 34 17 14 11 1 1 58 25 148
2018 CS-02 16 33 20 18 9 4 0 51 28 55
2018 CS-03 15 40 21 13 8 0 2 57 22 52
2018 CS-04 36 27 9 9 18 0 0 64 27 22

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 27 30 18 15 6 4 1 59 22 188
2020 CS-02 27 37 19 5 7 4 1 68 13 75
2020 CS-03 24 25 18 25 3 4 0 51 29 71
2020 CS-04 30 30 17 13 9 0 0 61 22 23
2019 CS 19 31 22 15 7 5 1 53 24 169
2019 CS-02 19 27 24 12 7 10 0 52 22 67
2019 CS-03 20 36 16 18 5 2 2 58 25 55
2019 CS-04 10 38 19 24 10 0 0 48 33 21
2018 CS 15 31 17 18 11 7 0 50 32 148
2018 CS-02 15 24 18 22 9 13 0 44 35 55
2018 CS-03 10 33 19 19 12 8 0 46 33 52
2018 CS-04 18 45 5 9 23 0 0 64 32 22

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 24 41 17 10 6 2 0 66 17 188
2020 CS-02 25 43 19 8 5 0 0 68 13 75
2020 CS-03 20 38 20 10 8 4 0 60 19 71
2020 CS-04 30 39 13 9 9 0 0 70 17 23
2019 CS 16 34 17 22 9 2 0 52 32 169
2019 CS-02 16 28 22 18 9 6 0 48 29 67
2019 CS-03 20 36 9 25 9 0 0 56 35 55
2019 CS-04 5 38 14 33 10 0 0 43 43 21
2018 CS 15 32 18 18 16 2 0 48 34 148
2018 CS-02 15 31 16 16 18 4 0 47 36 55
2018 CS-03 12 27 21 23 15 2 0 39 39 52
2018 CS-04 18 41 14 14 14 0 0 59 27 22
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 35 9 7 5 0 0 78 13 188
2020 CS-02 43 35 11 5 7 0 0 77 12 75
2020 CS-03 41 34 8 11 6 0 0 75 17 71
2020 CS-04 48 39 4 9 0 0 0 87 9 23
2019 CS 29 44 10 11 6 0 0 73 17 171
2019 CS-02 34 42 7 12 4 0 0 76 16 67
2019 CS-03 29 46 7 11 7 0 0 75 18 56
2019 CS-04 24 48 10 14 5 0 0 71 19 21
2018 CS 23 36 14 19 8 0 0 59 27 147
2018 CS-02 31 31 16 15 7 0 0 62 22 55
2018 CS-03 12 43 14 25 6 0 0 55 31 51
2018 CS-04 23 27 14 27 9 0 0 50 36 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 40 42 7 9 3 0 0 81 11 187
2020 CS-02 39 45 5 11 0 0 0 84 11 75
2020 CS-03 36 40 11 9 4 0 0 76 13 70
2020 CS-04 57 30 4 4 4 0 0 87 9 23
2019 CS 30 50 8 11 2 0 0 79 13 169
2019 CS-02 32 48 6 12 2 0 0 80 14 66
2019 CS-03 33 45 5 11 5 0 0 78 16 55
2019 CS-04 19 62 5 14 0 0 0 81 14 21
2018 CS 28 39 14 9 8 1 0 68 18 148
2018 CS-02 27 40 16 13 4 0 0 67 16 55
2018 CS-03 25 42 8 8 15 2 0 69 24 52
2018 CS-04 32 32 23 9 5 0 0 64 14 22

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 23 12 7 3 1 0 78 10 187
2020 CS-02 59 25 9 7 0 0 0 84 7 75
2020 CS-03 49 19 19 7 6 1 0 68 13 70
2020 CS-04 70 17 4 4 4 0 0 87 9 23
2019 CS 43 33 8 11 4 1 2 78 14 171
2019 CS-02 49 24 10 9 4 1 1 75 14 67
2019 CS-03 41 36 5 13 4 0 2 78 16 56
2019 CS-04 38 48 5 5 5 0 0 86 10 21
2018 CS 43 33 10 4 9 0 1 77 13 146
2018 CS-02 47 28 13 6 6 0 0 75 11 53
2018 CS-03 46 21 10 6 15 0 2 69 22 52
2018 CS-04 23 64 14 0 0 0 0 86 0 22

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 39 8 8 3 0 1 81 11 188
2020 CS-02 36 47 8 8 1 0 0 83 9 75
2020 CS-03 45 30 10 10 4 0 1 76 14 71
2020 CS-04 43 43 4 4 0 0 4 91 5 23
2019 CS 26 40 17 13 3 0 1 67 16 168
2019 CS-02 25 34 20 17 5 0 0 58 22 65
2019 CS-03 29 40 18 11 0 0 2 70 11 55
2019 CS-04 33 43 10 14 0 0 0 76 14 21
2018 CS 18 49 15 11 7 0 1 67 18 148
2018 CS-02 15 53 13 11 9 0 0 67 20 55
2018 CS-03 12 48 15 17 6 0 2 61 24 52
2018 CS-04 27 50 18 0 5 0 0 77 5 22

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 57 20 13 4 3 1 2 79 8 187
2020 CS-02 65 16 13 3 3 0 0 81 5 75
2020 CS-03 44 27 15 3 4 3 4 76 8 71
2020 CS-04 64 18 9 5 5 0 0 82 9 22

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 34 19 9 6 2 0 64 16 187
2020 CS-02 28 33 20 8 9 1 0 62 18 75
2020 CS-03 27 30 21 10 7 4 0 60 18 70
2020 CS-04 48 35 4 13 0 0 0 83 13 23
2019 CS 19 41 18 10 8 3 0 62 19 170
2019 CS-02 23 41 17 3 12 5 0 67 16 66
2019 CS-03 18 34 20 18 7 4 0 54 26 56
2019 CS-04 14 62 14 5 5 0 0 76 10 21
2018 CS 20 31 20 10 16 3 0 52 27 146
2018 CS-02 21 28 23 4 21 4 0 51 25 53
2018 CS-03 10 37 19 13 17 4 0 48 32 52
2018 CS-04 32 23 18 18 9 0 0 55 27 22

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 28 6 5 2 0 3 87 7 188
2020 CS-02 61 25 7 4 0 0 3 89 4 75
2020 CS-03 49 28 7 6 4 0 6 82 10 71
2020 CS-04 52 30 4 9 4 0 0 83 13 23
2019 CS 55 29 7 3 3 1 4 87 6 168
2019 CS-02 54 27 9 3 3 0 4 84 6 67
2019 CS-03 52 33 4 4 4 0 4 88 8 54
2019 CS-04 70 25 0 0 5 0 0 95 5 20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 51 25 13 6 2 1 3 78 9 188
2020 CS-02 45 28 11 9 3 1 3 76 13 75
2020 CS-03 54 21 14 4 3 0 4 78 7 71
2020 CS-04 52 35 9 4 0 0 0 87 4 23
2019 CS 41 32 11 8 4 1 4 77 12 170
2019 CS-02 34 34 13 7 4 3 3 73 13 67
2019 CS-03 44 31 11 7 4 0 4 77 11 55
2019 CS-04 52 29 14 5 0 0 0 81 5 21

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 76 9 3 4 3 3 2 89 7 188
2020 CS-02 80 4 3 5 4 3 1 88 10 75
2020 CS-03 75 10 4 3 1 4 3 91 5 71
2020 CS-04 78 4 4 4 0 4 4 90 5 23
2019 CS 81 10 3 1 2 1 2 94 3 170
2019 CS-02 82 11 2 0 3 2 2 95 3 66
2019 CS-03 79 7 5 0 4 2 4 91 4 56
2019 CS-04 81 14 0 5 0 0 0 95 5 21

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 79 10 2 2 1 1 5 94 3 188
2020 CS-02 79 11 4 0 3 1 3 93 3 75
2020 CS-03 72 11 1 6 0 1 8 92 6 71
2020 CS-04 87 9 0 0 0 0 4 100 0 23
2019 CS 84 6 2 1 1 1 5 95 2 171
2019 CS-02 79 7 3 1 1 1 6 94 3 67
2019 CS-03 84 5 4 2 2 2 2 93 4 56
2019 CS-04 95 5 0 0 0 0 0 100 0 21

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 24 29 12 13 18 1 3 56 32 188
2020 CS-02 21 27 12 13 24 0 3 49 38 75
2020 CS-03 23 28 13 13 17 3 4 55 32 71
2020 CS-04 43 35 0 13 9 0 0 78 22 23
2019 CS 20 24 18 18 16 4 1 46 35 171
2019 CS-02 16 19 22 18 18 6 0 38 38 67
2019 CS-03 20 30 18 16 14 0 2 51 31 56
2019 CS-04 19 24 10 24 24 0 0 43 48 21
2018 CS 15 30 16 12 25 0 2 46 38 147
2018 CS-02 15 30 11 15 28 0 2 45 43 54
2018 CS-03 8 35 21 10 25 0 2 43 35 52
2018 CS-04 23 18 14 14 27 0 5 43 43 22

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 39 41 10 5 5 0 0 79 11 187
2020 CS-02 34 47 8 7 4 0 0 81 11 74
2020 CS-03 35 42 14 1 7 0 0 77 8 71
2020 CS-04 61 22 9 4 4 0 0 83 9 23
2019 CS 31 45 12 6 5 0 0 76 12 170
2019 CS-02 30 48 11 8 3 0 0 79 11 66
2019 CS-03 32 45 9 7 7 0 0 77 14 56
2019 CS-04 38 43 10 0 10 0 0 81 10 21
2018 CS 22 50 16 5 7 0 0 71 12 147
2018 CS-02 20 54 15 4 7 0 0 74 11 54
2018 CS-03 19 50 17 6 8 0 0 69 13 52
2018 CS-04 27 41 18 5 9 0 0 68 14 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 34 9 4 5 0 0 82 10 188
2020 CS-02 47 36 8 3 7 0 0 83 9 75
2020 CS-03 41 37 13 6 4 0 0 77 10 71
2020 CS-04 65 26 0 4 4 0 0 91 9 23
2019 CS 36 45 8 4 6 1 0 82 10 170
2019 CS-02 36 48 7 4 4 0 0 84 9 67
2019 CS-03 36 45 7 2 7 2 0 83 9 55
2019 CS-04 48 33 10 5 5 0 0 81 10 21
2018 CS 33 38 14 6 8 1 0 72 14 145
2018 CS-02 38 38 13 6 6 0 0 75 11 53
2018 CS-03 24 41 16 8 10 2 0 66 18 51
2018 CS-04 27 41 23 0 9 0 0 68 9 22

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 42 38 10 6 4 0 0 79 10 185
2020 CS-02 41 45 8 4 3 0 0 85 7 74
2020 CS-03 37 34 16 7 6 0 0 71 13 70
2020 CS-04 55 27 9 5 5 0 0 82 9 22
2019 CS 31 45 9 11 4 0 0 76 15 169
2019 CS-02 28 51 4 10 6 0 0 79 16 67
2019 CS-03 31 39 11 17 2 0 0 70 19 54
2019 CS-04 19 57 14 5 5 0 0 76 10 21
2018 CS 26 37 18 11 7 1 0 63 18 147
2018 CS-02 22 44 17 13 4 0 0 67 17 54
2018 CS-03 25 29 23 12 10 2 0 55 22 52
2018 CS-04 32 32 18 9 9 0 0 64 18 22

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 45 17 6 4 2 1 73 10 187
2020 CS-02 25 41 19 4 8 1 1 68 12 75
2020 CS-03 23 46 19 7 1 4 0 72 9 70
2020 CS-04 35 57 4 4 0 0 0 91 4 23
2019 CS 17 48 17 9 5 4 0 68 14 170
2019 CS-02 18 44 20 8 5 6 0 66 13 66
2019 CS-03 16 52 13 13 5 2 0 69 18 56
2019 CS-04 14 67 10 5 5 0 0 81 10 21
2018 CS 17 38 22 10 10 3 0 57 20 147
2018 CS-02 19 37 26 11 6 2 0 57 17 54
2018 CS-03 13 35 23 10 15 4 0 50 26 52
2018 CS-04 14 55 23 0 9 0 0 68 9 22

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 57 27 10 4 2 0 0 84 6 187
2020 CS-02 63 23 9 4 1 0 0 85 5 75
2020 CS-03 56 29 13 0 3 0 0 84 3 70
2020 CS-04 52 26 0 17 4 0 0 78 22 23
2019 CS 53 28 9 7 3 0 0 81 10 170
2019 CS-02 53 29 9 6 3 0 0 82 9 66
2019 CS-03 61 23 5 7 4 0 0 84 11 56
2019 CS-04 52 29 5 10 5 0 0 81 14 21
2018 CS 47 35 9 4 5 1 0 82 9 147
2018 CS-02 43 35 11 4 6 2 0 79 9 54
2018 CS-03 46 38 6 4 6 0 0 85 10 52
2018 CS-04 50 32 14 5 0 0 0 82 5 22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 30 32 25 10 4 0 1 62 14 186
2020 CS-02 37 37 19 4 3 0 0 75 7 75
2020 CS-03 27 29 29 14 0 0 1 57 14 70
2020 CS-04 14 27 32 9 18 0 0 41 27 22
2019 CS 28 40 19 6 8 0 0 68 14 170
2019 CS-02 33 44 14 3 6 0 0 77 9 66
2019 CS-03 23 45 18 9 5 0 0 68 14 56
2019 CS-04 19 29 29 14 10 0 0 48 24 21
2018 CS 30 36 21 5 8 1 0 66 13 146
2018 CS-02 35 33 19 9 4 0 0 69 13 54
2018 CS-03 25 40 25 0 8 2 0 67 8 52
2018 CS-04 18 41 18 14 9 0 0 59 23 22

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2020 CS 19 43 38 188
2020 CS-02 16 51 33 75
2020 CS-03 21 35 44 71
2020 CS-04 22 48 30 23
2019 CS 23 40 37 171
2019 CS-02 22 39 39 67
2019 CS-03 18 43 39 56
2019 CS-04 38 43 19 21
2018 CS 30 37 32 148
2018 CS-02 22 36 42 55
2018 CS-03 33 40 27 52
2018 CS-04 41 32 27 22

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2020 CS 31 33 25 6 0 6 36
2020 CS-02 25 17 42 17 0 0 12
2020 CS-03 47 40 0 0 0 13 15
2019 CS 3 33 35 20 3 8 40
2019 CS-02 0 20 47 27 0 7 15
2019 CS-03 0 30 30 20 0 20 10
2018 CS 18 20 38 13 4 7 45
2018 CS-02 8 33 42 8 8 0 12
2018 CS-03 12 18 35 24 0 12 17
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 52 34 7 4 3 0 0 85 7 188
2020 CS-02 56 32 7 4 1 0 0 88 5 75
2020 CS-03 42 38 11 4 4 0 0 80 8 71
2020 CS-04 74 13 4 4 4 0 0 87 9 23
2019 CS 43 44 8 4 1 0 0 87 5 171
2019 CS-02 42 42 12 3 1 0 0 84 4 67
2019 CS-03 38 54 2 5 2 0 0 91 7 56
2019 CS-04 48 29 19 5 0 0 0 76 5 21
2018 CS 40 45 8 5 1 0 0 85 7 147
2018 CS-02 39 52 6 2 2 0 0 91 4 54
2018 CS-03 35 50 12 4 0 0 0 85 4 52
2018 CS-04 45 18 14 18 5 0 0 64 23 22

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 27 50 13 5 4 2 0 78 9 188
2020 CS-02 23 49 19 3 4 3 0 74 7 75
2020 CS-03 28 49 11 8 1 1 0 79 10 71
2020 CS-04 26 52 13 4 4 0 0 78 9 23
2019 CS 22 46 22 6 2 1 0 69 9 171
2019 CS-02 24 36 22 10 4 3 0 62 15 67
2019 CS-03 23 57 16 4 0 0 0 80 4 56
2019 CS-04 10 57 24 10 0 0 0 67 10 21
2018 CS 26 46 12 8 7 1 0 73 15 145
2018 CS-02 25 43 9 9 9 4 0 71 20 53
2018 CS-03 24 57 10 6 4 0 0 80 10 51
2018 CS-04 32 36 14 14 5 0 0 68 18 22

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 9 19 40 27 6 0 1 33 27 187
2020 CS-02 4 16 43 27 9 0 0 36 20 74
2020 CS-03 14 21 37 23 4 0 1 27 36 71
2020 CS-04 4 17 48 30 0 0 0 30 22 23
2019 CS 7 25 38 24 5 1 1 30 32 171
2019 CS-02 10 19 33 30 6 1 0 36 30 67
2019 CS-03 7 29 36 20 7 0 2 27 36 56
2019 CS-04 5 33 52 5 5 0 0 10 38 21
2018 CS 14 16 41 20 8 1 0 29 30 148
2018 CS-02 15 15 40 18 11 2 0 30 30 55
2018 CS-03 15 17 38 21 6 2 0 27 33 52
2018 CS-04 14 18 45 18 5 0 0 23 32 22

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 27 37 15 5 1 0 21 42 188
2020 CS-02 12 29 33 16 9 0 0 25 41 75
2020 CS-03 18 24 35 18 4 0 0 23 42 71
2020 CS-04 22 26 43 4 0 4 0 5 50 23
2019 CS 18 36 28 12 6 0 0 18 54 170
2019 CS-02 19 28 28 15 9 0 0 24 48 67
2019 CS-03 20 35 33 11 2 0 0 13 55 55
2019 CS-04 10 38 33 14 5 0 0 19 48 21
2018 CS 22 27 28 14 6 3 0 20 51 147
2018 CS-02 20 18 29 16 11 5 0 29 40 55
2018 CS-03 29 29 25 13 2 2 0 16 59 52
2018 CS-04 27 27 23 18 5 0 0 23 55 22

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 4 7 38 40 9 0 1 50 12 188
2020 CS-02 1 4 32 53 9 0 0 63 5 75
2020 CS-03 7 8 39 34 10 0 1 44 16 71
2020 CS-04 9 9 61 13 9 0 0 22 17 23
2019 CS 5 15 37 33 9 0 1 42 20 171
2019 CS-02 6 6 34 39 12 0 3 52 12 67
2019 CS-03 5 5 54 29 7 0 0 36 11 56
2019 CS-04 5 43 29 19 5 0 0 24 48 21
2018 CS 8 15 33 32 12 1 0 43 23 146
2018 CS-02 5 13 27 40 15 0 0 55 18 55
2018 CS-03 8 16 37 25 12 2 0 38 24 51
2018 CS-04 9 27 41 14 9 0 0 23 36 22

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 17 21 33 19 10 0 1 29 38 187
2020 CS-02 7 13 32 27 19 0 3 47 21 75
2020 CS-03 23 25 35 11 6 0 0 17 48 71
2020 CS-04 35 22 30 9 4 0 0 13 57 23
2019 CS 20 30 26 16 5 1 1 22 51 171
2019 CS-02 21 15 27 21 10 3 3 33 38 67
2019 CS-03 20 41 30 7 2 0 0 9 61 56
2019 CS-04 24 38 29 5 5 0 0 10 62 21
2018 CS 21 24 30 15 9 0 0 24 46 145
2018 CS-02 15 21 27 25 12 0 0 37 37 52
2018 CS-03 25 31 27 12 6 0 0 17 56 52
2018 CS-04 27 27 41 0 5 0 0 5 55 22

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 9 8 28 28 24 1 2 54 17 188
2020 CS-02 8 4 24 28 33 1 1 63 12 75
2020 CS-03 13 7 30 25 23 0 3 49 20 71
2020 CS-04 9 9 30 43 9 0 0 52 17 23
2019 CS 6 18 28 26 15 2 4 44 26 170
2019 CS-02 7 13 24 22 25 1 6 52 23 67
2019 CS-03 5 18 33 31 5 4 4 39 25 55
2019 CS-04 5 19 43 29 5 0 0 33 24 21
2018 CS 11 18 26 22 19 1 3 43 30 148
2018 CS-02 11 15 18 25 29 0 2 56 26 55
2018 CS-03 12 21 23 23 15 2 4 41 35 52
2018 CS-04 14 23 41 9 14 0 0 23 36 22

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 13 25 32 21 7 1 1 29 39 188
2020 CS-02 13 21 31 23 12 0 0 35 35 75
2020 CS-03 15 27 30 20 7 0 1 27 43 71
2020 CS-04 17 26 43 13 0 0 0 13 43 23
2019 CS 15 27 34 15 6 2 1 22 44 171
2019 CS-02 16 25 31 15 10 1 0 26 42 67
2019 CS-03 16 25 36 20 2 2 0 22 42 56
2019 CS-04 14 38 38 10 0 0 0 10 52 21
2018 CS 19 29 30 16 5 1 0 21 48 147
2018 CS-02 19 24 24 19 13 2 0 32 43 54
2018 CS-03 23 29 33 13 0 2 0 14 53 52
2018 CS-04 18 32 23 23 5 0 0 27 50 22

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 2 10 32 36 20 0 0 56 12 188
2020 CS-02 4 11 40 24 21 0 0 45 15 75
2020 CS-03 1 11 32 32 23 0 0 55 13 71
2020 CS-04 0 0 22 65 13 0 0 78 0 23
2019 CS 2 13 39 32 12 0 2 46 15 170
2019 CS-02 4 9 40 36 10 0 0 46 13 67
2019 CS-03 0 16 36 31 15 0 2 46 17 55
2019 CS-04 0 14 38 33 14 0 0 48 14 21

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 19 47 19 10 4 1 0 67 15 187
2020 CS-02 19 47 19 9 7 0 0 65 16 75
2020 CS-03 21 39 24 13 1 1 0 61 14 70
2020 CS-04 17 65 9 4 4 0 0 83 9 23
2019 CS 11 41 19 22 4 4 0 53 27 169
2019 CS-02 16 30 19 21 6 7 0 50 29 67
2019 CS-03 9 46 17 24 2 2 0 57 26 54
2019 CS-04 0 52 14 29 5 0 0 52 33 21

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 57 21 12 6 2 2 1 80 8 187
2020 CS-02 59 19 13 7 0 3 0 79 7 75
2020 CS-03 47 27 14 4 3 3 1 78 7 70
2020 CS-04 74 17 4 0 4 0 0 91 4 23
2019 CS 50 30 6 7 5 2 0 82 12 171
2019 CS-02 51 27 9 6 4 3 0 80 11 67
2019 CS-03 48 34 4 5 9 0 0 82 14 56
2019 CS-04 52 43 0 5 0 0 0 95 5 21
2018 CS 40 34 11 8 5 0 2 76 13 146
2018 CS-02 30 39 15 4 9 0 4 71 13 54
2018 CS-03 46 25 6 17 4 0 2 73 22 52
2018 CS-04 48 43 5 0 5 0 0 90 5 21

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 63 28 4 2 3 0 0 91 4 186
2020 CS-02 68 24 7 1 0 0 0 92 1 75
2020 CS-03 55 33 4 3 4 0 0 88 7 69
2020 CS-04 78 13 0 0 9 0 0 91 9 23
2019 CS 57 33 6 4 1 0 0 89 5 171
2019 CS-02 58 31 6 3 1 0 0 90 4 67
2019 CS-03 50 38 5 5 2 0 0 88 7 56
2019 CS-04 62 38 0 0 0 0 0 100 0 21
2018 CS 49 40 5 3 3 0 1 90 6 146
2018 CS-02 44 37 9 2 6 0 2 83 8 54
2018 CS-03 57 35 4 4 0 0 0 92 4 51
2018 CS-04 45 50 0 0 5 0 0 95 5 22

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 57 29 9 4 1 0 1 86 5 187
2020 CS-02 63 23 12 1 1 0 0 85 3 75
2020 CS-03 44 37 9 9 0 0 1 83 9 70
2020 CS-04 78 17 0 0 4 0 0 96 4 23
2019 CS 48 35 8 5 3 2 0 85 8 171
2019 CS-02 51 33 9 3 1 3 0 86 5 67
2019 CS-03 48 36 7 4 4 2 0 85 7 56
2019 CS-04 52 38 0 5 5 0 0 90 10 21
2018 CS 38 46 9 4 3 0 0 83 8 145
2018 CS-02 35 48 7 6 4 0 0 83 9 54
2018 CS-03 38 44 12 4 2 0 0 83 6 52
2018 CS-04 41 45 5 0 9 0 0 86 9 22

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 36 9 5 2 2 1 84 7 187
2020 CS-02 45 35 9 4 4 1 1 82 8 75
2020 CS-03 44 39 10 4 0 3 0 86 4 71
2020 CS-04 57 26 13 4 0 0 0 83 4 23
2019 CS 35 44 11 6 2 2 0 81 8 169
2019 CS-02 33 42 14 5 2 5 0 79 6 66
2019 CS-03 36 43 11 7 4 0 0 79 11 56
2019 CS-04 25 55 5 15 0 0 0 80 15 20
2018 CS 46 38 10 1 1 3 1 87 3 147
2018 CS-02 50 33 7 2 2 4 2 88 4 54
2018 CS-03 37 40 17 2 2 2 0 78 4 52
2018 CS-04 45 55 0 0 0 0 0 100 0 22

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 28 13 1 1 3 0 84 2 187
2020 CS-02 51 24 20 0 1 4 0 78 1 75
2020 CS-03 55 34 7 1 1 1 0 90 3 71
2020 CS-04 64 18 9 5 0 5 0 86 5 22
2019 CS 42 37 12 2 1 6 0 84 3 169
2019 CS-02 45 29 12 2 2 11 0 83 3 66
2019 CS-03 42 40 13 2 2 2 0 83 4 55
2019 CS-04 33 52 5 5 0 5 0 90 5 21
2018 CS 49 33 10 2 1 3 1 86 4 147
2018 CS-02 45 35 11 2 2 4 2 85 4 55
2018 CS-03 42 38 10 4 2 4 0 84 6 52
2018 CS-04 62 29 10 0 0 0 0 90 0 21

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 61 27 6 4 1 0 0 89 5 187
2020 CS-02 64 24 5 4 3 0 0 88 7 74
2020 CS-03 59 30 6 6 0 0 0 89 6 71
2020 CS-04 65 26 9 0 0 0 0 91 0 23
2019 CS 54 37 4 4 2 0 0 91 5 170
2019 CS-02 58 35 3 3 2 0 0 92 5 66
2019 CS-03 48 43 2 4 4 0 0 91 7 56
2019 CS-04 67 24 5 5 0 0 0 90 5 21
2018 CS 53 35 8 3 1 0 0 88 4 148
2018 CS-02 55 33 9 2 2 0 0 87 4 55
2018 CS-03 48 37 10 6 0 0 0 85 6 52
2018 CS-04 50 45 0 5 0 0 0 95 5 22

Anti-racism

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 35 13 1 1 4 0 84 2 188
2020 CS-02 45 29 19 0 1 5 0 79 1 75
2020 CS-03 48 35 13 0 0 4 0 87 0 71
2020 CS-04 48 39 4 9 0 0 0 87 9 23

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 23 10 5 3 3 3 82 8 187
2020 CS-02 58 19 8 4 3 4 4 84 7 74
2020 CS-03 48 24 15 6 3 3 1 75 9 71
2020 CS-04 65 30 0 4 0 0 0 96 4 23

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 30 14 5 3 8 4 75 9 186
2020 CS-02 49 20 14 5 0 11 1 78 6 74
2020 CS-03 26 34 14 6 6 7 7 70 13 70
2020 CS-04 39 43 4 0 4 4 4 90 5 23
2019 CS 30 34 17 6 2 5 6 71 10 171
2019 CS-02 33 30 12 9 0 7 9 75 11 67
2019 CS-03 27 29 21 5 7 5 5 62 14 56
2019 CS-04 29 52 19 0 0 0 0 81 0 21
2018 CS 23 34 14 9 3 11 5 68 15 147
2018 CS-02 20 26 15 13 7 11 7 57 25 54
2018 CS-03 17 38 15 4 2 17 6 73 8 52
2018 CS-04 36 32 18 9 0 0 5 71 10 22

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 42 10 5 3 1 1 82 8 188
2020 CS-02 32 43 11 5 5 3 1 78 11 75
2020 CS-03 45 37 8 7 1 0 1 83 9 71
2020 CS-04 48 43 9 0 0 0 0 91 0 23
2019 CS 31 39 15 12 2 0 0 71 14 170
2019 CS-02 30 34 19 15 1 0 0 64 16 67
2019 CS-03 36 35 9 16 4 0 0 71 20 55
2019 CS-04 29 62 5 5 0 0 0 90 5 21
2018 CS 37 39 14 6 3 2 0 77 9 145
2018 CS-02 35 40 13 2 4 6 0 80 6 52
2018 CS-03 33 40 13 12 2 0 0 73 13 52
2018 CS-04 32 50 9 5 5 0 0 82 9 22

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 46 36 11 2 2 2 1 85 4 187
2020 CS-02 39 39 12 3 4 3 1 81 7 75
2020 CS-03 46 37 13 3 0 1 0 84 3 70
2020 CS-04 61 26 9 0 0 4 0 91 0 23
2019 CS 39 37 17 3 2 3 0 78 5 171
2019 CS-02 42 25 22 4 1 4 0 70 6 67
2019 CS-03 34 43 16 4 2 2 0 78 5 56
2019 CS-04 38 33 19 0 5 5 0 75 5 21
2018 CS 36 42 14 3 3 2 0 80 6 146
2018 CS-02 42 42 11 2 2 2 0 85 4 53
2018 CS-03 29 46 15 4 4 2 0 76 8 52
2018 CS-04 32 45 18 5 0 0 0 77 5 22

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 29 29 16 10 5 9 3 66 17 187
2020 CS-02 28 27 20 8 7 9 1 61 16 75
2020 CS-03 31 34 11 10 4 6 3 72 16 70
2020 CS-04 30 30 9 17 0 13 0 70 20 23
2019 CS 20 29 20 11 6 14 0 57 20 170
2019 CS-02 27 26 20 11 5 12 0 60 17 66
2019 CS-03 21 27 20 14 7 11 0 54 24 56
2019 CS-04 5 43 29 14 5 5 0 50 20 21
2018 CS 26 22 17 15 8 11 1 54 26 146
2018 CS-02 31 26 9 13 9 9 2 65 25 54
2018 CS-03 22 20 25 16 6 12 0 47 24 51
2018 CS-04 14 23 18 18 14 14 0 42 37 22

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 38 1 2 4 0 0 93 6 188
2020 CS-02 53 39 0 4 4 0 0 92 8 75
2020 CS-03 52 42 0 0 6 0 0 94 6 71
2020 CS-04 65 26 4 0 4 0 0 91 4 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 46 35 10 6 2 0 1 82 8 188
2020 CS-02 43 37 11 7 1 0 1 81 8 75
2020 CS-03 48 32 13 4 1 0 1 81 6 71
2020 CS-04 48 43 4 4 0 0 0 91 4 23
2019 CS 51 34 3 7 5 0 0 85 12 168
2019 CS-02 42 39 5 9 5 0 0 82 14 66
2019 CS-03 64 25 0 5 5 0 0 89 11 55
2019 CS-04 55 35 5 5 0 0 0 90 5 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 37 5 4 1 0 0 90 5 188
2020 CS-02 53 32 8 7 0 0 0 85 7 75
2020 CS-03 54 39 3 3 1 0 0 93 4 71
2020 CS-04 48 43 4 0 4 0 0 91 4 23
2019 CS 52 34 9 3 1 1 0 86 4 169
2019 CS-02 52 29 14 3 2 2 0 82 5 66
2019 CS-03 56 31 7 4 2 0 0 87 5 55
2019 CS-04 57 38 0 5 0 0 0 95 5 21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 77 11 5 2 3 1 2 90 5 187
2020 CS-02 80 11 4 3 1 0 1 92 4 75
2020 CS-03 75 13 4 3 3 1 1 90 6 71
2020 CS-04 74 13 9 0 4 0 0 87 4 23

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 77 15 2 1 3 0 2 94 4 170
2019 CS-02 70 19 1 1 3 0 4 94 5 67
2019 CS-03 78 16 4 0 0 0 2 96 0 55
2019 CS-04 90 10 0 0 0 0 0 100 0 21

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 53 25 13 4 1 4 0 81 5 188
2020 CS-02 49 21 16 5 1 7 0 76 7 75
2020 CS-03 56 27 10 4 0 3 0 86 4 71
2020 CS-04 61 22 13 4 0 0 0 83 4 23
2019 CS 51 30 8 4 2 5 0 86 6 171
2019 CS-02 49 24 9 3 4 10 0 82 8 67
2019 CS-03 55 32 5 5 0 2 0 89 5 56
2019 CS-04 43 43 14 0 0 0 0 86 0 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 7 93 188
2020 CS-02 8 92 75
2020 CS-04 0 100 23
2019 CS 4 96 171
2019 CS-01 0 100 15
2019 CS-04 0 100 21
2018 CS 3 97 147
2018 CS-01 0 100 10
2018 CS-04 0 100 22

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 62 38 13

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 13

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 13

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 13

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 13

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 13

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 54 46 13

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 38 62 13

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 54 46 13

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 46 54 13

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 46 54 13

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 62 38 13

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 13

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 13

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 62 38 13

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 46 54 13

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 13

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 22 22 13 4 2 31 7 70 9 188
2020 CS-02 24 21 12 4 1 29 8 72 9 75
2020 CS-03 15 21 14 6 0 38 6 65 10 71
2020 CS-04 35 22 13 0 0 26 4 81 0 23
2019 CS 20 19 22 3 1 29 7 60 6 171
2019 CS-02 24 12 22 1 1 28 10 59 5 67
2019 CS-03 14 21 25 5 2 30 2 53 11 56
2019 CS-04 14 38 24 0 0 19 5 69 0 21
2018 CS 14 21 15 3 3 36 7 63 11 148
2018 CS-02 13 20 9 5 7 40 5 60 23 55
2018 CS-03 12 23 19 4 0 37 6 60 7 52
2018 CS-04 9 27 14 0 0 36 14 73 0 22

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 34 11 3 2 7 1 83 6 188
2020 CS-02 37 35 12 3 1 11 1 82 5 75
2020 CS-03 38 41 11 4 0 6 0 84 4 71
2020 CS-04 57 26 9 0 4 4 0 86 5 23
2019 CS 36 40 14 1 1 6 1 82 3 170
2019 CS-02 38 30 18 2 2 8 3 76 3 66
2019 CS-03 34 45 14 2 2 4 0 81 4 56
2019 CS-04 29 57 10 0 0 5 0 90 0 21
2018 CS 34 36 10 5 1 14 1 81 7 148
2018 CS-02 35 33 7 7 2 16 0 80 11 55
2018 CS-03 25 42 13 4 2 13 0 78 7 52
2018 CS-04 32 41 9 5 0 9 5 84 5 22

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 4 96 188
2020 CS-04 0 100 23
2019 CS 3 97 171
2019 CS-01 0 100 15
2018 CS 5 95 146

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 23 22 12 1 2 34 7 77 4 188
2020 CS-02 25 21 12 0 1 31 9 78 2 75
2020 CS-03 17 21 14 1 1 39 6 69 5 71
2020 CS-04 39 22 9 0 0 30 0 88 0 23
2019 CS 20 18 25 1 2 28 6 58 5 171
2019 CS-02 22 15 22 1 1 28 9 60 5 67
2019 CS-03 16 18 30 0 4 30 2 50 5 56
2019 CS-04 14 29 29 0 5 19 5 56 6 21
2018 CS 17 18 16 1 2 41 5 66 5 147
2018 CS-02 16 18 9 2 5 44 5 68 14 55
2018 CS-03 15 15 23 0 0 44 2 57 0 52
2018 CS-04 9 32 9 0 0 41 9 82 0 22

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 42 36 11 1 1 9 1 86 2 188
2020 CS-02 41 27 16 0 1 13 1 80 2 75
2020 CS-03 38 45 7 3 0 7 0 89 3 71
2020 CS-04 48 39 4 0 4 4 0 91 5 23
2019 CS 39 36 12 1 2 8 1 83 4 171
2019 CS-02 39 24 19 1 1 12 3 74 4 67
2019 CS-03 38 41 13 0 4 5 0 83 4 56
2019 CS-04 29 57 5 0 5 5 0 90 5 21
2018 CS 35 37 16 1 2 8 1 79 3 148
2018 CS-02 27 40 11 2 5 13 2 79 9 55
2018 CS-03 31 40 21 0 0 8 0 77 0 52
2018 CS-04 50 36 14 0 0 0 0 86 0 22

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 12 88 185
2020 CS-02 9 91 74
2020 CS-03 16 84 70
2020 CS-04 4 96 23
2019 CS 15 85 170
2019 CS-02 19 81 67
2019 CS-03 11 89 55
2019 CS-04 5 95 21

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 45 55 22
2020 CS-03 45 55 11

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 77 23 22
2020 CS-03 73 27 11
2019 CS 64 36 25
2019 CS-02 62 38 13

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 35 18 6 0 0 0 76 6 17
2019 CS 38 44 6 13 0 0 0 81 13 16

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 30 7 3 1 3 1 88 4 187
2020 CS-02 51 27 7 5 3 5 3 84 9 75
2020 CS-03 55 32 8 3 0 1 0 89 3 71
2020 CS-04 65 26 9 0 0 0 0 91 0 23
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 28 7 5 1 1 0 87 6 187
2020 CS-02 57 25 7 8 1 1 0 84 9 75
2020 CS-03 62 25 8 3 1 0 0 87 4 71
2020 CS-04 57 35 9 0 0 0 0 91 0 23

A psychologically healthy workplace

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 42 3 1 1 3 0 95 2 186
2020 CS-02 45 40 4 3 1 7 0 91 4 75
2020 CS-03 50 44 4 0 0 1 0 96 0 70
2020 CS-04 65 35 0 0 0 0 0 100 0 23
2019 CS 35 48 9 4 1 4 0 86 5 171
2019 CS-02 36 37 12 6 1 7 0 79 8 67
2019 CS-03 34 57 4 2 2 2 0 93 4 56
2019 CS-04 24 71 0 5 0 0 0 95 5 21
2018 CS 32 44 16 3 1 3 0 78 5 147
2018 CS-02 31 40 16 5 2 5 0 75 8 55
2018 CS-03 25 47 20 4 2 2 0 74 6 51
2018 CS-04 41 55 5 0 0 0 0 95 0 22

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 60 23 10 3 2 3 0 85 5 185
2020 CS-02 60 18 11 1 3 7 0 84 4 73
2020 CS-03 59 21 13 4 3 0 0 80 7 71
2020 CS-04 74 22 4 0 0 0 0 96 0 23

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 34 9 9 3 1 0 79 13 186
2020 CS-02 47 28 9 8 5 3 0 77 14 75
2020 CS-03 44 30 11 11 3 0 0 74 14 70
2020 CS-04 52 35 4 9 0 0 0 87 9 23

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 43 34 14 5 3 2 0 78 8 187
2020 CS-02 44 32 16 1 5 1 0 77 7 75
2020 CS-03 42 32 14 7 1 3 0 77 9 71
2020 CS-04 52 35 13 0 0 0 0 87 0 23
2019 CS 28 43 15 7 3 4 0 74 10 171
2019 CS-02 28 37 21 6 3 4 0 69 9 67
2019 CS-03 30 43 11 11 4 2 0 75 15 56
2019 CS-04 19 57 14 0 5 5 0 80 5 21
2018 CS 23 43 20 9 3 3 0 67 12 148
2018 CS-02 27 31 22 15 2 4 0 60 17 55
2018 CS-03 15 48 21 8 6 2 0 65 14 52
2018 CS-04 14 64 18 5 0 0 0 77 5 22

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 35 14 13 0 1 0 73 13 71
2020 CS-03 31 38 14 14 0 2 0 71 15 42
2020 CS-04 45 35 5 15 0 0 0 80 15 20
2019 CS 19 40 19 15 2 5 0 63 17 62
2019 CS-03 15 32 24 18 3 9 0 52 23 34
2019 CS-04 18 47 24 12 0 0 0 65 12 17

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 36 30 17 11 6 0 0 66 17 187
2020 CS-02 40 25 21 8 5 0 0 65 13 75
2020 CS-03 27 37 13 14 9 0 0 64 23 70
2020 CS-04 43 35 4 9 9 0 0 78 17 23
2019 CS 32 31 18 6 12 0 1 63 19 171
2019 CS-02 28 27 19 7 16 0 1 56 24 67
2019 CS-03 36 32 14 9 9 0 0 68 18 56
2019 CS-04 33 29 33 5 0 0 0 62 5 21
2018 CS 32 24 18 13 12 1 0 56 25 148
2018 CS-02 24 18 22 16 18 2 0 43 35 55
2018 CS-03 38 25 15 13 8 0 0 63 21 52
2018 CS-04 41 23 18 9 9 0 0 64 18 22

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 18 25 31 17 9 0 0 43 26 187
2020 CS-02 29 29 28 8 5 0 0 59 13 75
2020 CS-03 14 17 39 23 7 0 0 31 30 71
2020 CS-04 5 36 9 23 27 0 0 41 50 22
2019 CS 12 32 28 16 11 0 1 45 27 171
2019 CS-02 16 37 22 9 13 0 1 55 23 67
2019 CS-03 14 23 34 18 11 0 0 38 29 56
2019 CS-04 5 29 38 24 5 0 0 33 29 21
2018 CS 11 32 29 16 11 0 0 43 28 148
2018 CS-02 18 31 24 13 15 0 0 49 27 55
2018 CS-03 10 35 27 15 13 0 0 44 29 52
2018 CS-04 5 27 41 23 5 0 0 32 27 22

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 31 19 13 4 0 1 63 18 186
2020 CS-02 45 31 12 5 5 0 1 77 11 74
2020 CS-03 23 34 21 17 4 0 0 57 21 70
2020 CS-04 26 17 35 17 4 0 0 43 22 23
2019 CS 22 37 27 9 4 1 1 59 14 171
2019 CS-02 30 39 16 12 1 0 1 70 14 67
2019 CS-03 18 41 32 4 5 0 0 59 9 56
2019 CS-04 10 29 52 5 5 0 0 38 10 21
2018 CS 20 39 24 12 5 0 0 59 17 147
2018 CS-02 30 41 19 4 7 0 0 70 11 54
2018 CS-03 15 44 17 17 6 0 0 60 23 52
2018 CS-04 5 32 50 14 0 0 0 36 14 22

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 23 21 23 18 14 1 1 45 32 187
2020 CS-02 37 20 19 11 9 3 1 60 21 75
2020 CS-03 13 24 26 20 17 0 0 37 37 70
2020 CS-04 17 22 13 35 13 0 0 39 48 23
2019 CS 11 25 24 23 17 0 1 36 40 170
2019 CS-02 15 33 16 18 16 0 1 48 35 67
2019 CS-03 9 18 27 27 20 0 0 27 46 56
2019 CS-04 5 20 35 20 20 0 0 25 40 20
2018 CS 14 21 22 26 15 1 1 36 41 147
2018 CS-02 25 16 20 25 9 2 2 43 36 55
2018 CS-03 6 27 22 29 16 0 0 33 45 51
2018 CS-04 5 27 23 23 23 0 0 32 45 22

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 28 14 7 3 1 2 76 10 186
2020 CS-02 61 20 8 4 3 1 3 85 7 74
2020 CS-03 37 37 15 8 1 0 1 74 10 71
2020 CS-04 26 35 17 13 9 0 0 61 22 23
2019 CS 46 26 15 4 4 1 5 77 8 170
2019 CS-02 54 21 9 4 4 1 6 81 10 67
2019 CS-03 44 33 20 2 0 0 2 78 2 55
2019 CS-04 29 33 24 5 5 0 5 65 10 21
2018 CS 41 35 14 5 1 1 3 79 6 147
2018 CS-02 48 33 9 4 0 2 4 86 4 54
2018 CS-03 38 35 19 6 0 0 2 75 6 52
2018 CS-04 36 41 18 5 0 0 0 77 5 22

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 27 22 12 6 0 1 59 18 186
2020 CS-02 41 24 19 8 8 0 0 65 16 74
2020 CS-03 29 29 24 13 6 0 0 57 19 70
2020 CS-04 13 26 30 22 9 0 0 39 30 23
2019 CS 33 33 22 7 4 0 1 67 11 170
2019 CS-02 36 25 22 13 1 0 1 62 15 67
2019 CS-03 34 45 16 2 4 0 0 79 5 56
2019 CS-04 19 48 29 0 5 0 0 67 5 21
2018 CS 34 33 19 7 5 1 1 68 13 147
2018 CS-02 40 29 16 5 5 2 2 72 11 55
2018 CS-03 29 37 17 13 4 0 0 65 17 52
2018 CS-04 38 24 29 0 10 0 0 62 10 21

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 34 15 8 4 1 1 72 12 188
2020 CS-02 48 27 15 4 5 0 1 76 9 75
2020 CS-03 24 39 17 14 4 1 0 64 19 71
2020 CS-04 30 48 22 0 0 0 0 78 0 23
2019 CS 26 32 25 8 7 1 1 59 15 170
2019 CS-02 28 40 18 6 6 0 1 70 12 67
2019 CS-03 25 29 32 7 7 0 0 54 14 56
2019 CS-04 14 43 29 10 5 0 0 57 14 21
2018 CS 26 36 22 5 10 0 1 63 15 147
2018 CS-02 35 35 13 2 13 0 4 72 15 55
2018 CS-03 13 38 35 6 8 0 0 52 13 52
2018 CS-04 27 32 18 9 14 0 0 59 23 22

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 35 25 8 5 0 1 62 13 186
2020 CS-02 36 35 19 4 4 0 1 73 8 74
2020 CS-03 20 27 34 10 8 0 1 47 19 71
2020 CS-04 26 39 26 9 0 0 0 65 9 23
2019 CS 21 35 25 13 5 0 1 57 18 170
2019 CS-02 27 39 18 9 6 0 1 67 15 67
2019 CS-03 20 27 32 13 9 0 0 46 21 56
2019 CS-04 5 48 29 19 0 0 0 52 19 21
2018 CS 16 40 23 12 7 1 1 57 19 147
2018 CS-02 18 40 24 7 7 2 2 60 15 55
2018 CS-03 12 38 25 15 10 0 0 50 25 52
2018 CS-04 14 45 14 18 9 0 0 59 27 22

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 30 16 9 5 1 1 69 14 188
2020 CS-02 44 31 13 8 4 0 0 75 12 75
2020 CS-03 27 30 25 10 6 1 1 58 16 71
2020 CS-04 48 30 9 13 0 0 0 78 13 23
2019 CS 28 38 16 12 4 1 1 67 17 170
2019 CS-02 34 34 13 12 4 0 1 70 17 67
2019 CS-03 21 41 21 11 5 0 0 63 16 56
2019 CS-04 19 48 14 19 0 0 0 67 19 21
2018 CS 27 32 25 9 7 0 0 60 16 146
2018 CS-02 36 35 16 5 7 0 0 71 13 55
2018 CS-03 19 29 29 15 8 0 0 48 23 52
2018 CS-04 24 24 33 10 10 0 0 48 19 21

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 25 12 7 5 1 0 75 12 187
2020 CS-02 55 21 12 4 7 1 0 77 11 75
2020 CS-03 41 31 11 11 4 0 0 73 16 70
2020 CS-04 57 26 13 4 0 0 0 83 4 23
2019 CS 42 25 15 8 7 1 2 69 16 170
2019 CS-02 45 21 16 4 9 0 4 69 14 67
2019 CS-03 38 29 16 13 5 0 0 66 18 56
2019 CS-04 57 24 5 5 10 0 0 81 14 21

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 30 19 7 3 0 0 71 11 188
2020 CS-02 49 27 15 5 4 0 0 76 9 75
2020 CS-03 27 35 28 10 0 0 0 62 10 71
2020 CS-04 48 26 9 9 9 0 0 74 17 23

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 32 34 20 8 5 1 0 66 13 187
2020 CS-02 39 34 18 7 3 0 0 73 9 74
2020 CS-03 25 35 24 8 6 1 0 61 14 71
2020 CS-04 35 26 17 9 13 0 0 61 22 23
2019 CS 30 27 25 12 4 1 1 58 17 169
2019 CS-02 31 28 19 13 6 0 1 61 20 67
2019 CS-03 29 25 31 9 5 0 0 55 15 55
2019 CS-04 19 33 33 14 0 0 0 52 14 21
2018 CS 29 34 20 12 5 0 0 63 17 147
2018 CS-02 40 35 18 4 4 0 0 75 7 55
2018 CS-03 27 33 19 15 6 0 0 60 21 52
2018 CS-04 14 32 27 18 9 0 0 45 27 22

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 55 30 10 3 2 0 0 85 5 185
2020 CS-02 57 27 8 4 4 0 0 84 8 74
2020 CS-03 56 31 9 4 0 0 0 87 4 70
2020 CS-04 43 35 22 0 0 0 0 78 0 23
2019 CS 60 25 8 2 5 0 1 85 7 169
2019 CS-02 57 24 10 1 6 0 1 82 8 67
2019 CS-03 64 24 7 2 4 0 0 87 5 55
2019 CS-04 62 33 0 0 5 0 0 95 5 21
2018 CS 56 23 10 3 5 1 1 81 9 146
2018 CS-02 58 29 5 2 4 2 0 89 6 55
2018 CS-03 58 13 15 4 8 0 2 73 12 52
2018 CS-04 48 33 14 5 0 0 0 81 5 21

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 38 10 3 1 0 1 87 3 185
2020 CS-02 42 48 5 3 1 0 0 90 4 73
2020 CS-03 45 37 14 3 0 0 1 83 3 71
2020 CS-04 57 26 13 4 0 0 0 83 4 23

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 75 17 2 1 1 0 4 96 2 185
2020 CS-02 77 14 1 1 3 0 4 94 4 74
2020 CS-03 73 18 4 0 0 0 4 96 0 71
2020 CS-04 64 27 0 5 0 0 5 95 5 22
2019 CS 78 9 3 2 4 1 4 91 6 170
2019 CS-02 72 12 4 3 4 0 4 88 8 67
2019 CS-03 84 7 4 0 4 0 2 93 4 56
2019 CS-04 90 5 0 0 0 0 5 100 0 21
2018 CS 71 18 3 0 3 1 4 94 4 147
2018 CS-02 65 27 0 0 2 2 4 98 2 55
2018 CS-03 79 8 6 0 6 0 2 88 6 52
2018 CS-04 73 14 5 0 0 0 9 95 0 22

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 86 6 2 1 2 1 2 95 3 186
2020 CS-02 85 8 1 3 1 0 1 95 4 74
2020 CS-03 85 6 4 0 1 1 3 94 1 71
2020 CS-04 96 4 0 0 0 0 0 100 0 23
2019 CS 78 10 3 2 5 1 1 89 8 169
2019 CS-02 80 11 3 0 5 0 2 92 5 66
2019 CS-03 71 9 4 4 9 2 2 83 13 56
2019 CS-04 90 5 5 0 0 0 0 95 0 20
2018 CS 77 11 3 2 4 0 3 90 6 146
2018 CS-02 74 11 7 0 4 0 4 88 4 54
2018 CS-03 87 6 2 0 6 0 0 92 6 52
2018 CS-04 59 23 0 9 5 0 5 86 14 22

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 69 23 5 1 2 0 0 92 3 186
2020 CS-02 70 22 4 3 1 0 0 92 4 74
2020 CS-03 69 23 7 0 1 0 0 92 1 71
2020 CS-04 65 30 4 0 0 0 0 96 0 23
2019 CS 60 28 5 4 2 0 1 89 6 169
2019 CS-02 62 24 6 3 3 0 2 88 6 66
2019 CS-03 55 34 5 4 2 0 0 89 5 56
2019 CS-04 60 35 5 0 0 0 0 95 0 20
2018 CS 53 28 12 4 3 0 0 81 7 147
2018 CS-02 55 25 9 4 7 0 0 80 11 55
2018 CS-03 63 18 16 2 2 0 0 80 4 51
2018 CS-04 18 55 18 9 0 0 0 73 9 22

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 69 18 8 1 4 0 0 87 5 185
2020 CS-02 67 23 4 0 5 0 0 90 5 73
2020 CS-03 65 17 13 3 3 0 0 82 6 71
2020 CS-04 87 9 4 0 0 0 0 96 0 23
2019 CS 61 18 8 5 7 0 1 80 12 169
2019 CS-02 70 12 6 5 6 0 2 83 11 66
2019 CS-03 52 23 11 5 9 0 0 75 14 56
2019 CS-04 55 35 5 5 0 0 0 90 5 20
2018 CS 56 22 10 5 6 0 0 78 12 147
2018 CS-02 65 15 9 6 6 0 0 80 11 54
2018 CS-03 48 31 13 4 4 0 0 79 8 52
2018 CS-04 41 23 14 9 14 0 0 64 23 22

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 65 18 6 1 2 1 9 91 2 186
2020 CS-02 73 7 1 0 1 0 18 97 2 74
2020 CS-03 58 27 8 0 1 1 4 90 1 71
2020 CS-04 52 26 9 4 4 0 4 82 9 23
2019 CS 65 14 6 2 3 0 10 87 6 167
2019 CS-02 73 3 3 2 2 0 18 93 4 66
2019 CS-03 59 20 7 4 4 0 6 84 8 54
2019 CS-04 55 25 15 5 0 0 0 80 5 20
2018 CS 49 18 9 3 1 0 21 85 4 148
2018 CS-02 51 13 2 2 2 0 31 92 5 55
2018 CS-03 46 23 15 0 0 0 15 82 0 52
2018 CS-04 36 32 18 5 0 0 9 75 5 22

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 78 12 5 1 1 1 2 93 2 188
2020 CS-02 79 12 3 0 1 1 4 96 1 75
2020 CS-03 73 15 7 3 0 0 1 90 3 71
2020 CS-04 91 4 4 0 0 0 0 96 0 23
2019 CS 75 15 2 1 2 0 5 96 3 169
2019 CS-02 73 17 0 2 3 0 6 95 5 66
2019 CS-03 75 14 4 0 2 0 5 94 2 56
2019 CS-04 85 15 0 0 0 0 0 100 0 20
2018 CS 66 16 10 1 1 0 6 88 2 147
2018 CS-02 67 13 6 2 0 0 13 91 2 54
2018 CS-03 65 21 10 0 2 0 2 88 2 52
2018 CS-04 64 18 18 0 0 0 0 82 0 22

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 14 10 5 2 2 0 82 8 188
2020 CS-02 65 15 13 5 0 1 0 81 5 75
2020 CS-03 68 11 10 6 3 3 0 81 9 71
2020 CS-04 78 13 0 0 9 0 0 91 9 23
2019 CS 65 15 9 0 5 1 4 84 6 169
2019 CS-02 56 20 15 0 5 0 5 79 5 66
2019 CS-03 68 16 9 0 4 0 4 87 4 56
2019 CS-04 85 10 0 0 5 0 0 95 5 20
2018 CS 57 27 6 3 5 0 1 86 8 148
2018 CS-02 49 27 9 5 5 0 4 79 11 55
2018 CS-03 63 25 6 2 4 0 0 88 6 52
2018 CS-04 64 32 0 5 0 0 0 95 5 22

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 45 30 15 5 4 0 1 76 9 188
2020 CS-02 45 31 16 3 3 0 3 78 5 75
2020 CS-03 34 38 14 8 6 0 0 72 14 71
2020 CS-04 65 9 17 4 4 0 0 74 9 23
2019 CS 46 28 15 5 4 1 2 76 9 169
2019 CS-02 42 33 18 2 3 0 2 77 5 66
2019 CS-03 36 34 20 4 5 0 2 71 9 56
2019 CS-04 80 5 5 5 5 0 0 85 10 20
2018 CS 43 31 17 5 3 0 1 74 9 148
2018 CS-02 47 35 11 4 2 0 2 83 6 55
2018 CS-03 38 27 25 4 6 0 0 65 10 52
2018 CS-04 45 27 14 14 0 0 0 73 14 22

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 20 30 35 12 3 0 0 50 15 186
2020 CS-02 29 36 20 9 5 0 0 65 15 75
2020 CS-03 14 28 49 9 0 0 0 42 9 69
2020 CS-04 17 13 35 30 4 0 0 30 35 23
2019 CS 15 38 33 11 3 1 0 53 14 171
2019 CS-02 21 42 24 10 3 0 0 63 13 67
2019 CS-03 9 38 38 9 5 2 0 47 15 56
2019 CS-04 14 19 62 5 0 0 0 33 5 21
2018 CS 13 36 32 14 5 0 0 49 18 148
2018 CS-02 18 36 33 9 4 0 0 55 13 55
2018 CS-03 8 38 27 21 6 0 0 46 27 52
2018 CS-04 14 36 32 14 5 0 0 50 18 22

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 11 19 30 30 8 2 0 38 31 188
2020 CS-02 9 13 31 33 11 3 0 45 23 75
2020 CS-03 8 27 28 28 8 0 0 37 35 71
2020 CS-04 22 17 35 22 4 0 0 26 39 23
2019 CS 8 20 36 27 8 0 1 36 28 171
2019 CS-02 6 13 28 37 13 0 1 52 20 67
2019 CS-03 7 23 48 18 4 0 0 21 30 56
2019 CS-04 5 33 43 10 10 0 0 19 38 21
2018 CS 7 22 39 28 4 0 0 32 29 148
2018 CS-02 7 18 33 35 7 0 0 42 25 55
2018 CS-03 10 19 44 25 2 0 0 27 29 52
2018 CS-04 9 36 32 23 0 0 0 23 45 22
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2020 CS 20 58 22 1 187
2020 CS-02 17 53 29 0 75
2020 CS-03 23 61 17 0 71
2020 CS-04 26 57 17 0 23

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 51 49 37
2020 CS-02 69 31 13
2020 CS-03 50 50 16

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 42 20 15 8 6 2 7 68 16 186
2020 CS-02 43 20 11 8 5 4 8 72 15 74
2020 CS-03 42 20 18 10 7 0 3 64 17 71
2020 CS-04 39 17 17 9 13 0 4 59 23 23
2019 CS 41 19 14 10 11 2 3 63 22 166
2019 CS-02 35 20 17 12 12 3 2 57 25 66
2019 CS-03 45 20 7 13 11 0 4 68 25 55
2019 CS-04 43 29 19 5 5 0 0 71 10 21
2018 CS 40 21 14 7 9 0 8 67 17 146
2018 CS-02 38 16 16 5 15 0 9 60 22 55
2018 CS-03 45 27 8 6 6 0 8 79 13 51
2018 CS-04 33 24 29 10 5 0 0 57 14 21

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 19 27 24 11 16 3 0 47 28 37
2020 CS-02 23 31 23 0 15 8 0 58 17 13
2020 CS-03 19 38 19 13 13 0 0 56 25 16

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 5 32 14 19 24 5 0 40 46 37
2020 CS-02 15 46 15 0 15 8 0 67 17 13
2020 CS-03 0 31 6 31 25 6 0 33 60 16
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