2022 Public Service Employee Survey Results by Theme for Statistics Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 44 13 8 5 0 0 74 12 660
2022 Does not provide services to public 32 42 13 8 5 0 0 74 13 3620
2020 Provides services to public 39 40 12 6 3 0 0 79 9 638
2020 Does not provide services to public 37 42 12 7 2 0 0 79 9 3062
2019 Provides services to public 37 42 12 6 4 0 0 78 10 663
2019 Does not provide services to public 36 41 12 7 3 0 0 78 10 3297
2018 Provides services to public 39 42 10 7 2 0 0 81 9 603
2018 Does not provide services to public 34 45 11 7 3 0 0 79 9 2984

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 37 15 7 7 0 0 71 15 660
2022 Does not provide services to public 36 38 12 8 5 0 0 74 14 3620
2020 Provides services to public 42 35 12 8 3 0 0 76 11 633
2020 Does not provide services to public 40 38 11 8 3 0 0 78 11 3058
2019 Provides services to public 34 41 13 7 5 0 0 74 13 666
2019 Does not provide services to public 38 38 12 8 4 0 0 75 12 3290
2018 Provides services to public 31 39 14 10 5 0 0 71 15 602
2018 Does not provide services to public 35 41 12 8 4 0 0 76 12 2994

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 35 13 3 1 0 0 83 5 660
2022 Does not provide services to public 44 37 12 5 2 0 0 81 7 3625
2020 Provides services to public 53 33 12 2 0 0 0 86 2 631
2020 Does not provide services to public 51 35 10 3 1 0 0 86 4 3041
2019 Provides services to public 49 37 9 3 1 0 0 87 5 661
2019 Does not provide services to public 47 36 11 4 2 0 0 83 6 3276
2018 Provides services to public 53 36 7 2 1 0 0 89 4 595
2018 Does not provide services to public 47 39 9 3 1 0 0 86 5 2987

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 41 12 7 2 0 0 79 9 660
2022 Does not provide services to public 36 41 13 7 3 0 0 77 10 3630
2020 Provides services to public 46 37 11 6 0 0 0 83 6 636
2020 Does not provide services to public 44 39 10 5 2 0 0 83 7 3061
2019 Provides services to public 43 41 9 4 3 0 0 84 7 666
2019 Does not provide services to public 41 39 11 5 3 0 0 81 8 3296
2018 Provides services to public 42 41 12 3 2 0 0 83 5 601
2018 Does not provide services to public 39 43 10 5 2 0 0 82 8 2995

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 29 16 11 9 0 0 64 20 660
2022 Does not provide services to public 36 31 15 11 8 1 0 67 18 3625
2020 Provides services to public 50 30 12 5 2 1 0 81 7 636
2020 Does not provide services to public 53 30 10 5 2 0 0 83 7 3054
2019 Provides services to public 46 34 12 4 3 0 0 81 7 663
2019 Does not provide services to public 48 33 11 5 3 1 0 81 7 3291
2018 Provides services to public 45 35 12 4 3 1 0 80 7 598
2018 Does not provide services to public 49 31 12 4 2 0 0 81 7 2990

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 31 14 15 8 0 0 63 23 660
2022 Does not provide services to public 33 32 13 13 8 0 0 65 22 3625
2020 Provides services to public 49 32 12 5 2 1 0 81 7 633
2020 Does not provide services to public 49 33 10 5 2 0 0 83 7 3053
2019 Provides services to public 43 36 12 5 3 0 0 79 8 660
2019 Does not provide services to public 45 35 11 6 3 0 0 81 8 3279
2018 Provides services to public 42 36 13 6 3 0 0 78 9 595
2018 Does not provide services to public 48 35 10 5 2 0 0 82 7 2975

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 24 20 13 11 4 0 54 25 660
2022 Does not provide services to public 30 25 18 12 9 5 1 59 22 3625
2020 Provides services to public 40 27 15 8 5 4 1 71 13 636
2020 Does not provide services to public 45 25 16 7 3 3 1 73 11 3062
2019 Provides services to public 39 27 15 9 7 2 0 68 17 666
2019 Does not provide services to public 40 27 17 8 5 3 0 70 13 3295
2018 Provides services to public 38 27 16 10 6 4 0 67 16 597
2018 Does not provide services to public 42 27 15 9 5 2 1 71 14 2993
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 28 14 4 2 1 5 78 6 660
2022 Does not provide services to public 50 29 11 3 2 1 4 83 5 3625
2020 Provides services to public 48 30 11 3 3 2 4 83 5 635
2020 Does not provide services to public 54 26 11 4 1 1 3 84 5 3060
2019 Provides services to public 50 27 13 3 1 1 5 82 5 665
2019 Does not provide services to public 50 27 12 4 2 1 4 81 6 3294

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 28 8 6 4 1 1 82 9 660
2022 Does not provide services to public 55 30 8 4 2 1 0 85 7 3625
2020 Provides services to public 53 28 9 5 3 1 0 83 8 638
2020 Does not provide services to public 55 31 8 4 2 0 0 86 6 3066
2019 Provides services to public 51 29 9 7 2 1 1 81 9 662
2019 Does not provide services to public 52 30 9 6 3 1 0 82 9 3290
2018 Provides services to public 48 30 10 8 3 1 0 79 11 599
2018 Does not provide services to public 51 31 8 6 3 1 0 83 9 2995

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 27 8 5 4 0 0 83 9 660
2022 Does not provide services to public 61 25 7 4 3 0 0 86 7 3625
2020 Provides services to public 58 25 8 4 3 1 0 84 8 637
2020 Does not provide services to public 61 25 6 5 2 0 0 87 7 3064
2019 Provides services to public 56 28 8 5 3 0 0 84 7 664
2019 Does not provide services to public 58 26 8 5 3 0 0 84 8 3284
2018 Provides services to public 50 27 13 6 4 0 0 77 10 602
2018 Does not provide services to public 55 27 9 5 3 1 0 83 8 2996

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 29 15 8 8 7 0 67 17 660
2022 Does not provide services to public 32 28 13 9 7 10 1 67 18 3625
2020 Provides services to public 40 33 12 3 3 9 0 80 7 638
2020 Does not provide services to public 42 30 11 4 2 11 0 81 7 3058
2019 Provides services to public 36 32 13 7 4 7 0 74 12 662
2019 Does not provide services to public 37 32 13 5 3 10 0 76 9 3280
2018 Provides services to public 34 34 13 9 4 6 0 72 14 601
2018 Does not provide services to public 36 33 13 5 3 10 0 76 9 3002

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 28 17 12 13 3 1 56 27 660
2022 Does not provide services to public 25 27 15 14 15 3 0 54 31 3625
2020 Provides services to public 36 38 13 7 3 3 0 77 10 633
2020 Does not provide services to public 37 36 13 7 4 3 0 75 11 3060
2019 Provides services to public 30 38 13 10 5 3 0 70 16 660
2019 Does not provide services to public 32 35 16 9 5 4 0 69 14 3282
2018 Provides services to public 29 38 14 11 6 2 0 69 17 599
2018 Does not provide services to public 32 37 15 8 4 4 0 71 13 2987

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 26 19 15 16 5 1 48 33 660
2022 Does not provide services to public 17 25 17 18 17 6 0 45 37 3620
2020 Provides services to public 27 37 16 10 4 5 0 68 15 636
2020 Does not provide services to public 28 34 17 10 4 6 0 67 16 3054
2019 Provides services to public 23 35 18 11 7 6 0 62 19 659
2019 Does not provide services to public 22 32 20 12 6 8 0 59 19 3278
2018 Provides services to public 23 33 20 13 7 5 0 58 21 597
2018 Does not provide services to public 23 33 19 12 4 8 0 61 18 2994

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 28 15 16 17 3 0 49 35 660
2022 Does not provide services to public 18 29 14 18 18 3 0 48 38 3625
2020 Provides services to public 28 36 15 13 6 3 0 65 19 637
2020 Does not provide services to public 28 35 15 13 5 3 0 66 19 3065
2019 Provides services to public 20 39 15 13 9 4 0 62 22 662
2019 Does not provide services to public 21 35 17 15 8 4 0 58 24 3276
2018 Provides services to public 20 34 20 14 10 2 0 55 24 602
2018 Does not provide services to public 20 36 17 14 7 4 0 59 23 2999
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 40 13 8 8 0 0 72 16 660
2022 Does not provide services to public 36 37 13 8 6 0 0 74 13 3625
2020 Provides services to public 37 37 12 8 5 0 0 75 13 635
2020 Does not provide services to public 40 38 11 7 3 0 0 78 11 3059
2019 Provides services to public 31 41 13 8 6 0 0 73 14 667
2019 Does not provide services to public 33 40 13 9 5 0 0 73 14 3293
2018 Provides services to public 30 38 14 11 7 0 0 68 18 600
2018 Does not provide services to public 32 38 15 9 5 0 1 71 14 2996

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 42 6 8 3 0 0 83 11 660
2022 Does not provide services to public 38 43 7 8 3 0 0 82 11 3625
2020 Provides services to public 38 42 9 8 3 0 0 81 11 635
2020 Does not provide services to public 39 41 9 8 2 0 0 81 10 3048
2019 Provides services to public 36 45 10 6 2 0 0 81 9 665
2019 Does not provide services to public 35 42 11 9 3 0 0 77 12 3286
2018 Provides services to public 35 42 11 9 3 0 0 77 12 602
2018 Does not provide services to public 33 44 12 8 3 0 0 77 11 2999

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 29 9 7 4 0 0 79 12 660
2022 Does not provide services to public 50 33 8 5 3 0 0 83 8 3625
2020 Provides services to public 49 29 10 7 3 1 1 79 10 632
2020 Does not provide services to public 51 32 9 5 2 0 0 83 7 3062
2019 Provides services to public 47 30 12 6 4 1 1 78 10 663
2019 Does not provide services to public 47 32 11 6 3 1 1 80 9 3297
2018 Provides services to public 44 31 12 7 5 0 0 76 12 601
2018 Does not provide services to public 45 35 10 6 3 1 1 81 9 2999

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 37 17 14 7 0 1 62 22 660
2022 Does not provide services to public 26 39 14 13 6 0 1 66 20 3620
2020 Provides services to public 33 38 14 10 3 0 1 72 14 637
2020 Does not provide services to public 32 39 14 10 4 0 2 72 14 3052
2019 Provides services to public 30 42 11 12 4 0 0 72 16 661
2019 Does not provide services to public 30 41 13 10 5 0 1 72 15 3289
2018 Provides services to public 30 42 11 12 4 0 0 73 16 600
2018 Does not provide services to public 29 45 11 10 4 0 1 75 14 2998

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 24 11 5 4 1 2 79 10 660
2022 Does not provide services to public 55 25 9 4 3 2 2 84 7 3620
2020 Provides services to public 50 24 13 4 4 2 2 78 8 638
2020 Does not provide services to public 57 24 10 4 2 2 2 83 6 3062

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 33 18 13 11 3 1 56 25 660
2022 Does not provide services to public 22 34 18 13 9 3 0 58 23 3630
2020 Provides services to public 26 35 17 12 5 4 1 64 18 631
2020 Does not provide services to public 29 37 16 10 5 2 1 68 15 3052
2019 Provides services to public 26 35 19 11 6 2 0 63 17 665
2019 Does not provide services to public 27 36 18 12 6 2 0 64 18 3281
2018 Provides services to public 25 36 18 12 7 2 1 63 19 601
2018 Does not provide services to public 27 38 16 10 6 2 0 67 16 2994

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 23 13 5 5 1 6 75 11 660
2022 Does not provide services to public 48 24 12 5 4 1 6 77 10 3630
2020 Provides services to public 49 25 12 6 3 1 5 79 9 635
2020 Does not provide services to public 51 23 12 6 3 1 4 78 9 3064
2019 Provides services to public 49 25 11 6 4 1 4 78 10 665
2019 Does not provide services to public 56 22 10 4 2 1 5 83 7 3295

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 23 15 8 6 3 5 68 16 660
2022 Does not provide services to public 40 25 15 8 5 2 5 70 13 3625
2020 Provides services to public 42 26 14 6 5 2 5 74 11 636
2020 Does not provide services to public 46 25 14 6 4 1 4 75 10 3062
2019 Provides services to public 43 25 17 6 3 2 4 72 10 663
2019 Does not provide services to public 48 24 14 5 3 2 5 77 9 3285

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 8 5 1 3 5 7 90 5 660
2022 Does not provide services to public 72 8 4 2 3 4 7 90 6 3625
2020 Provides services to public 75 9 4 2 2 3 6 92 4 632
2020 Does not provide services to public 75 9 4 2 2 4 5 92 4 3054
2019 Provides services to public 75 10 4 2 2 4 3 92 4 662
2019 Does not provide services to public 76 7 4 1 2 4 5 92 3 3284

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 10 6 2 3 2 12 87 6 660
2022 Does not provide services to public 67 9 5 3 3 2 11 88 6 3625
2020 Provides services to public 71 11 3 2 1 2 10 93 3 634
2020 Does not provide services to public 74 9 4 1 1 2 9 93 3 3053
2019 Provides services to public 80 5 2 1 0 2 8 96 2 662
2019 Does not provide services to public 78 5 2 1 1 2 11 96 2 3279

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 35 12 13 15 3 2 59 29 660
2022 Does not provide services to public 22 34 12 14 13 3 3 59 28 3625
2020 Provides services to public 24 32 13 13 10 4 3 61 25 631
2020 Does not provide services to public 26 32 14 12 10 2 3 62 23 3065
2019 Provides services to public 24 35 14 12 12 3 2 61 25 666
2019 Does not provide services to public 25 33 14 13 10 2 2 61 24 3293
2018 Provides services to public 23 32 15 13 13 2 2 57 27 601
2018 Does not provide services to public 27 33 14 13 9 3 2 63 23 3000

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 38 12 10 6 0 0 72 16 660
2022 Does not provide services to public 34 41 11 8 5 0 1 75 14 3620
2020 Provides services to public 39 34 15 8 4 0 1 73 12 630
2020 Does not provide services to public 40 39 11 7 2 0 0 79 10 3049
2019 Provides services to public 33 41 12 9 5 0 0 74 14 666
2019 Does not provide services to public 36 39 12 8 4 0 0 76 12 3290
2018 Provides services to public 36 36 13 9 5 0 0 73 14 599
2018 Does not provide services to public 35 41 12 7 4 0 0 77 11 2987

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 38 14 5 5 0 0 76 10 660
2022 Does not provide services to public 42 37 11 6 4 0 0 79 10 3625
2020 Provides services to public 44 33 13 6 3 0 0 77 9 632
2020 Does not provide services to public 46 35 11 5 2 0 0 81 8 3058
2019 Provides services to public 41 36 14 5 4 0 0 77 9 664
2019 Does not provide services to public 43 34 12 6 3 0 0 78 10 3289
2018 Provides services to public 40 35 13 7 4 0 0 75 12 597
2018 Does not provide services to public 41 37 12 6 3 0 0 79 10 2984

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 38 12 8 7 1 0 73 15 660
2022 Does not provide services to public 35 39 13 8 4 0 1 76 12 3620
2020 Provides services to public 36 40 14 7 2 1 0 77 9 636
2020 Does not provide services to public 37 42 11 7 2 0 1 80 9 3052
2019 Provides services to public 36 43 11 7 2 1 0 79 9 656
2019 Does not provide services to public 35 41 13 7 3 1 1 78 10 3255
2018 Provides services to public 34 40 13 9 4 0 0 74 13 601
2018 Does not provide services to public 35 40 13 7 3 0 0 76 10 2981

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 42 18 9 5 4 1 66 15 660
2022 Does not provide services to public 24 40 17 9 4 4 1 68 14 3625
2020 Provides services to public 31 41 15 8 1 4 0 75 9 636
2020 Does not provide services to public 28 43 16 6 2 4 0 75 8 3051
2019 Provides services to public 26 43 17 8 3 3 1 71 11 665
2019 Does not provide services to public 24 44 16 7 3 4 1 72 11 3290
2018 Provides services to public 26 38 19 9 5 3 0 67 14 600
2018 Does not provide services to public 27 40 19 7 4 3 1 69 11 2999

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 31 12 10 8 0 0 71 18 660
2022 Does not provide services to public 42 33 10 9 6 0 0 75 15 3620
2020 Provides services to public 43 32 10 10 4 0 0 75 15 632
2020 Does not provide services to public 48 31 9 8 3 0 0 80 11 3055
2019 Provides services to public 47 32 9 7 3 0 0 80 10 666
2019 Does not provide services to public 53 30 7 6 2 0 1 85 8 3286
2018 Provides services to public 43 34 12 7 4 0 0 77 11 601
2018 Does not provide services to public 50 32 9 5 2 0 1 83 8 2997

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 28 18 9 5 0 1 67 15 660
2022 Does not provide services to public 43 32 14 6 4 0 0 76 10 3630
2020 Provides services to public 36 29 17 10 7 0 0 65 18 636
2020 Does not provide services to public 37 33 16 8 5 0 0 71 13 3064
2019 Provides services to public 41 33 15 6 5 0 0 74 11 662
2019 Does not provide services to public 48 31 13 5 3 0 0 79 8 3286
2018 Provides services to public 38 31 18 7 6 0 0 69 13 599
2018 Does not provide services to public 48 31 12 6 3 0 0 79 9 2998

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 23 5 2 3 2 2 90 5 660
2022 Does not provide services to public 73 18 4 1 1 1 1 93 3 3625

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 38 26 37 660
2022 Does not provide services to public 37 29 33 3630
2020 Provides services to public 26 37 38 638
2020 Does not provide services to public 25 42 34 3068
2019 Provides services to public 31 33 36 665
2019 Does not provide services to public 26 39 34 3295
2018 Provides services to public 27 37 36 602
2018 Does not provide services to public 25 43 31 3006

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 10 39 30 4 9 8 245
2022 Does not provide services to public 11 34 27 7 12 9 1290
2020 Provides services to public 16 33 17 4 27 4 165
2020 Does not provide services to public 16 40 21 3 15 6 768
2019 Provides services to public 15 40 27 6 8 4 201
2019 Does not provide services to public 13 37 25 4 16 5 849
2018 Provides services to public 12 39 30 7 8 4 158
2018 Does not provide services to public 12 43 23 5 13 5 745
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 40 7 4 2 0 0 87 6 660
2022 Does not provide services to public 46 40 7 4 2 0 0 86 6 3625
2020 Provides services to public 57 33 5 4 1 0 0 90 5 635
2020 Does not provide services to public 51 38 7 3 1 0 0 89 4 3057
2019 Provides services to public 47 41 7 3 2 0 0 88 4 665
2019 Does not provide services to public 45 40 9 4 2 0 0 85 6 3288
2018 Provides services to public 54 37 5 3 1 0 0 91 4 601
2018 Does not provide services to public 46 42 7 4 1 0 0 88 5 2999

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 42 15 12 8 1 0 64 20 660
2022 Does not provide services to public 22 40 15 13 9 1 0 63 22 3620
2020 Provides services to public 33 46 13 5 2 1 0 80 7 633
2020 Does not provide services to public 36 44 12 6 1 1 0 81 7 3062
2019 Provides services to public 33 45 12 5 3 1 0 79 9 665
2019 Does not provide services to public 35 44 11 6 2 1 0 80 8 3285
2018 Provides services to public 29 45 16 7 2 0 0 75 9 599
2018 Does not provide services to public 32 45 13 7 1 2 0 78 9 2995

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 20 35 22 10 0 3 33 31 660
2022 Does not provide services to public 9 20 36 20 12 1 3 33 30 3615
2020 Provides services to public 9 22 38 21 9 1 1 31 31 636
2020 Does not provide services to public 8 21 37 23 10 1 1 33 29 3058
2019 Provides services to public 11 20 34 22 11 1 1 34 32 663
2019 Does not provide services to public 8 21 36 22 11 0 1 34 29 3294
2018 Provides services to public 10 21 37 23 8 1 1 31 31 602
2018 Does not provide services to public 7 20 35 25 11 1 2 36 28 2993

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 19 30 20 12 1 4 33 35 660
2022 Does not provide services to public 12 21 29 19 12 2 4 34 35 3615
2020 Provides services to public 12 18 33 20 11 3 2 33 32 637
2020 Does not provide services to public 9 20 32 22 13 2 2 36 30 3055
2019 Provides services to public 13 22 31 20 10 3 2 31 37 662
2019 Does not provide services to public 9 20 32 21 13 3 3 36 31 3291
2018 Provides services to public 14 23 29 19 10 2 2 30 39 602
2018 Does not provide services to public 8 20 33 20 12 3 3 34 31 2992

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 10 31 27 20 1 3 49 18 660
2022 Does not provide services to public 5 12 29 30 21 1 3 53 17 3615
2020 Provides services to public 6 15 28 29 20 1 1 50 21 636
2020 Does not provide services to public 6 14 29 29 19 1 1 49 21 3049
2019 Provides services to public 6 13 30 30 19 1 2 50 19 659
2019 Does not provide services to public 4 10 32 30 21 1 2 52 15 3280
2018 Provides services to public 6 13 32 31 16 1 1 48 19 600
2018 Does not provide services to public 4 12 31 31 19 1 2 52 17 2983

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 19 25 17 16 2 3 35 39 660
2022 Does not provide services to public 13 18 26 19 18 2 4 39 33 3615
2020 Provides services to public 12 21 27 19 16 2 2 37 35 637
2020 Does not provide services to public 12 19 26 22 17 1 2 40 33 3060
2019 Provides services to public 13 21 26 21 16 1 2 37 36 664
2019 Does not provide services to public 10 18 27 22 18 1 3 42 30 3289
2018 Provides services to public 14 22 29 19 13 1 2 33 37 599
2018 Does not provide services to public 10 21 26 23 16 2 3 41 32 2988

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 21 23 20 17 5 5 40 34 660
2022 Does not provide services to public 9 16 24 22 18 5 7 45 27 3615
2020 Provides services to public 7 13 27 26 19 5 3 49 22 635
2020 Does not provide services to public 5 11 25 29 22 3 4 55 17 3045
2019 Provides services to public 8 18 29 25 17 3 1 44 27 655
2019 Does not provide services to public 6 14 27 26 20 3 3 50 21 3282
2018 Provides services to public 9 16 29 26 14 3 2 43 27 599
2018 Does not provide services to public 6 14 28 26 19 3 3 48 22 2974

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 18 28 20 14 2 4 36 34 660
2022 Does not provide services to public 12 18 31 19 13 3 4 35 32 3620
2020 Provides services to public 11 18 28 25 16 2 1 42 29 633
2020 Does not provide services to public 9 17 32 24 13 3 2 39 27 3049
2019 Provides services to public 10 22 30 23 12 3 1 36 34 659
2019 Does not provide services to public 8 18 33 21 14 3 2 37 28 3285
2018 Provides services to public 12 18 34 22 10 2 2 33 31 601
2018 Does not provide services to public 8 19 34 20 13 3 3 35 29 2988

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 18 37 22 11 0 2 34 28 660
2022 Does not provide services to public 7 17 35 24 15 1 2 39 25 3620
2020 Provides services to public 8 21 33 25 12 0 1 37 29 637
2020 Does not provide services to public 7 18 37 27 10 1 1 38 25 3063
2019 Provides services to public 9 20 33 26 10 1 1 36 30 662
2019 Does not provide services to public 7 16 34 26 15 1 2 42 24 3297

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 26 18 20 21 2 1 40 42 660
2022 Does not provide services to public 12 26 16 21 21 2 0 40 44 3620
2020 Provides services to public 23 39 16 15 3 4 0 64 19 628
2020 Does not provide services to public 24 38 17 13 4 3 0 64 18 3044
2019 Provides services to public 19 37 20 16 6 2 0 57 23 662
2019 Does not provide services to public 19 36 20 16 6 3 0 57 23 3282

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 28 7 7 3 0 1 83 10 660
2022 Does not provide services to public 59 27 6 4 2 1 0 88 6 3620
2020 Provides services to public 53 27 7 7 3 2 1 83 10 638
2020 Does not provide services to public 59 26 6 5 2 1 0 86 8 3048
2019 Provides services to public 53 30 8 5 2 1 0 84 8 664
2019 Does not provide services to public 53 29 8 6 3 1 0 83 9 3289
2018 Provides services to public 47 32 6 10 4 1 0 79 14 600
2018 Does not provide services to public 50 31 7 6 4 1 0 83 10 2990

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 26 5 4 1 0 0 90 5 660
2022 Does not provide services to public 67 24 4 3 1 0 0 92 4 3625
2020 Provides services to public 62 28 5 4 1 0 1 90 5 636
2020 Does not provide services to public 67 25 4 3 1 0 0 92 4 3052
2019 Provides services to public 58 31 6 4 1 0 0 88 5 666
2019 Does not provide services to public 61 28 5 3 2 0 0 89 5 3293
2018 Provides services to public 53 34 7 5 1 0 0 87 6 597
2018 Does not provide services to public 59 30 5 4 2 0 0 90 5 2992

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 29 9 4 3 2 0 84 7 660
2022 Does not provide services to public 56 31 7 3 1 1 0 89 5 3620
2020 Provides services to public 53 31 9 3 1 2 1 86 5 636
2020 Does not provide services to public 56 32 7 3 1 1 0 89 5 3039
2019 Provides services to public 49 36 10 2 1 1 0 87 4 665
2019 Does not provide services to public 51 34 9 4 2 1 0 86 5 3297
2018 Provides services to public 43 36 13 4 3 1 0 80 6 599
2018 Does not provide services to public 48 37 9 3 2 1 0 86 5 2998

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 40 12 7 5 2 1 76 12 660
2022 Does not provide services to public 35 38 12 7 6 3 0 75 13 3625
2020 Provides services to public 42 39 10 4 1 2 0 84 5 634
2020 Does not provide services to public 44 39 9 4 2 2 0 84 6 3040
2019 Provides services to public 43 39 10 5 2 1 0 83 7 660
2019 Does not provide services to public 43 40 9 4 2 2 0 85 6 3274
2018 Provides services to public 48 36 9 3 3 1 0 85 6 599
2018 Does not provide services to public 50 37 8 3 1 2 0 88 4 2997

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 34 13 5 3 7 1 78 8 660
2022 Does not provide services to public 38 35 12 4 3 7 1 79 8 3625
2020 Provides services to public 44 36 10 4 1 4 1 84 5 634
2020 Does not provide services to public 45 36 11 3 1 4 0 85 4 3039
2019 Provides services to public 49 35 8 3 1 3 1 87 4 659
2019 Does not provide services to public 49 35 9 2 1 3 1 88 3 3286
2018 Provides services to public 50 34 9 3 2 3 0 86 5 600
2018 Does not provide services to public 49 35 9 2 1 4 0 88 3 2991

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 33 11 7 5 0 0 77 12 660
2022 Does not provide services to public 45 32 9 8 4 0 0 78 13 3625
2020 Provides services to public 58 30 7 4 1 0 0 89 5 637
2020 Does not provide services to public 59 30 6 3 1 0 0 90 4 3064
2019 Provides services to public 55 34 6 3 1 0 0 89 5 665
2019 Does not provide services to public 56 32 7 3 2 0 0 89 4 3286
2018 Provides services to public 53 34 8 3 2 0 0 87 5 598
2018 Does not provide services to public 57 32 7 2 1 0 0 90 4 2989

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 25 12 5 4 9 7 76 10 660
2022 Does not provide services to public 42 25 10 4 3 10 7 79 9 3620

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 25 12 5 4 10 7 76 10 660
2022 Does not provide services to public 40 24 10 5 3 10 7 78 10 3620

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 27 18 5 3 16 2 68 10 660
2022 Does not provide services to public 30 25 19 5 3 16 2 67 10 3625
2020 Provides services to public 42 33 13 4 1 6 1 81 5 634
2020 Does not provide services to public 40 33 14 4 1 7 1 80 5 3059

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 30 11 5 4 6 5 78 10 655
2022 Does not provide services to public 37 31 9 5 4 9 4 78 11 3620
2020 Provides services to public 47 29 10 5 2 3 3 81 8 635
2020 Does not provide services to public 45 30 10 4 3 5 2 81 7 3053

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 12 21 4 4 40 8 43 16 660
2022 Does not provide services to public 8 12 21 4 5 45 5 41 17 3625

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 0 10 43 11 31 0 6 10 44 20
2022 Does not provide services to public 1 4 26 20 30 19 0 7 61 65

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 30 15 5 5 7 6 72 11 655
2022 Does not provide services to public 34 27 14 4 3 9 9 74 9 3620
2020 Provides services to public 32 31 14 8 3 6 6 72 12 636
2020 Does not provide services to public 36 30 13 5 2 7 7 77 8 3053
2019 Provides services to public 34 34 15 5 4 4 5 74 10 665
2019 Does not provide services to public 35 30 12 6 3 6 7 75 11 3292
2018 Provides services to public 31 34 14 7 6 5 3 71 14 602
2018 Does not provide services to public 29 34 14 6 4 7 6 72 11 2997

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 35 16 12 6 4 2 64 19 660
2022 Does not provide services to public 23 35 16 12 7 5 2 63 20 3625
2020 Provides services to public 35 37 12 7 3 3 2 76 11 632
2020 Does not provide services to public 33 36 14 8 4 4 2 73 12 3061
2019 Provides services to public 30 39 15 8 3 3 1 72 12 666
2019 Does not provide services to public 31 36 14 9 4 3 2 71 13 3289
2018 Provides services to public 33 43 12 5 3 3 1 79 9 599
2018 Does not provide services to public 31 39 13 8 3 4 2 74 12 2991

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 41 19 8 5 1 1 67 13 660
2022 Does not provide services to public 29 38 18 7 5 3 0 69 12 3625
2020 Provides services to public 40 40 12 4 2 2 0 82 6 632
2020 Does not provide services to public 42 38 13 3 1 2 0 82 5 3047
2019 Provides services to public 37 39 14 5 2 2 0 78 7 667
2019 Does not provide services to public 38 38 15 4 2 2 0 79 6 3283
2018 Provides services to public 36 41 15 4 3 1 0 78 7 593
2018 Does not provide services to public 38 40 13 4 2 2 0 81 6 2983

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 24 19 12 11 11 3 51 27 660
2022 Does not provide services to public 18 23 17 11 11 15 4 52 27 3625
2020 Provides services to public 26 26 17 11 7 10 3 60 21 632
2020 Does not provide services to public 25 24 17 11 7 13 3 58 21 3051
2019 Provides services to public 20 25 18 12 11 10 2 53 27 664
2019 Does not provide services to public 21 23 19 11 9 13 3 53 24 3293
2018 Provides services to public 21 25 18 11 12 11 2 53 27 600
2018 Does not provide services to public 20 25 19 12 9 12 3 53 25 2996

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 42 6 11 7 0 0 76 18 660
2022 Does not provide services to public 36 43 5 11 5 0 0 79 16 3625
2020 Provides services to public 33 48 5 12 2 0 0 82 14 633
2020 Does not provide services to public 38 46 4 9 2 0 0 84 11 3062

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 30 12 15 12 0 2 61 28 660
2022 Does not provide services to public 28 30 11 15 14 0 2 59 31 3615
2020 Provides services to public 34 41 11 10 2 0 1 76 12 637
2020 Does not provide services to public 36 40 9 11 3 0 1 76 14 3058
2019 Provides services to public 47 37 5 9 2 0 0 84 11 663
2019 Does not provide services to public 48 35 6 8 3 0 0 84 11 3290

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 36 12 9 7 1 0 72 16 660
2022 Does not provide services to public 37 33 11 10 7 0 1 72 18 3610
2020 Provides services to public 43 35 12 7 2 0 1 79 9 636
2020 Does not provide services to public 44 36 10 7 2 0 1 81 9 3037
2019 Provides services to public 53 33 8 5 1 0 0 86 6 661
2019 Does not provide services to public 54 33 6 4 1 0 0 88 6 3282

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 22 4 4 2 1 0 90 6 660
2022 Does not provide services to public 71 20 4 3 1 1 0 92 4 3620
2020 Provides services to public 73 19 4 2 1 0 0 92 4 632
2020 Does not provide services to public 75 17 3 2 1 0 0 93 3 3047

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 81 11 3 2 2 0 1 94 4 660
2022 Does not provide services to public 84 10 2 2 1 0 1 95 3 3625
2019 Provides services to public 79 14 2 3 2 0 1 94 4 664
2019 Does not provide services to public 82 11 3 2 1 0 1 94 3 3278

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 27 12 4 2 5 1 80 7 660
2022 Does not provide services to public 53 26 10 3 1 5 1 85 5 3630
2020 Provides services to public 51 26 11 4 1 7 1 83 6 634
2020 Does not provide services to public 58 24 10 3 0 4 1 87 3 3061
2019 Provides services to public 55 26 12 2 0 4 1 85 3 664
2019 Does not provide services to public 62 23 7 2 1 5 0 89 3 3287

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 660
2022 Does not provide services to public 6 94 3625
2020 Provides services to public 6 94 636
2020 Does not provide services to public 6 94 3063
2019 Provides services to public 9 91 664
2019 Does not provide services to public 7 93 3294
2018 Provides services to public 10 90 599
2018 Does not provide services to public 9 91 3000

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 50
2022 Does not provide services to public 40 60 240
2020 Provides services to public 25 75 40
2020 Does not provide services to public 36 64 177
2019 Provides services to public 38 62 58
2019 Does not provide services to public 44 56 234
2018 Provides services to public 40 60 60
2018 Does not provide services to public 46 54 261

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 67 33 50
2022 Does not provide services to public 70 30 240
2020 Provides services to public 63 37 40
2020 Does not provide services to public 73 27 177
2019 Provides services to public 53 47 58
2019 Does not provide services to public 62 38 234
2018 Provides services to public 62 38 60
2018 Does not provide services to public 59 41 261

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 50
2022 Does not provide services to public 8 92 240
2020 Provides services to public 12 88 40
2020 Does not provide services to public 7 93 177
2019 Provides services to public 10 90 58
2019 Does not provide services to public 8 92 234
2018 Provides services to public 14 86 60
2018 Does not provide services to public 6 94 261

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 50
2022 Does not provide services to public 0 100 240
2020 Provides services to public 0 100 40
2020 Does not provide services to public 0 100 177
2019 Provides services to public 0 100 58
2019 Does not provide services to public 0 100 234

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 50
2022 Does not provide services to public 6 94 240

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 50
2022 Does not provide services to public 5 95 240
2018 Provides services to public 10 90 60
2018 Does not provide services to public 0 100 261

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 50
2022 Does not provide services to public 4 96 240
2020 Provides services to public 0 100 40
2020 Does not provide services to public 5 95 177

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 50
2022 Does not provide services to public 33 67 240
2020 Provides services to public 39 61 40
2020 Does not provide services to public 30 70 177
2019 Provides services to public 33 67 57
2019 Does not provide services to public 39 61 232
2018 Provides services to public 35 65 60
2018 Does not provide services to public 38 62 261

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 50
2022 Does not provide services to public 36 64 240
2020 Provides services to public 31 69 40
2020 Does not provide services to public 40 60 177
2019 Provides services to public 40 60 57
2019 Does not provide services to public 43 57 232
2018 Provides services to public 36 64 60
2018 Does not provide services to public 32 68 261

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 50
2022 Does not provide services to public 39 61 240
2020 Provides services to public 37 63 40
2020 Does not provide services to public 49 51 177
2019 Provides services to public 36 64 57
2019 Does not provide services to public 43 57 232
2018 Provides services to public 40 60 60
2018 Does not provide services to public 41 59 261

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 50
2022 Does not provide services to public 36 64 240
2020 Provides services to public 38 62 40
2020 Does not provide services to public 37 63 177
2019 Provides services to public 42 58 57
2019 Does not provide services to public 41 59 232
2018 Provides services to public 36 64 60
2018 Does not provide services to public 37 63 261

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 50
2022 Does not provide services to public 28 72 240
2020 Provides services to public 38 62 40
2020 Does not provide services to public 33 67 177
2019 Provides services to public 26 74 57
2019 Does not provide services to public 33 67 232
2018 Provides services to public 34 66 60
2018 Does not provide services to public 28 72 261

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 50
2022 Does not provide services to public 53 47 240
2020 Provides services to public 78 22 40
2020 Does not provide services to public 51 49 177
2019 Provides services to public 62 38 57
2019 Does not provide services to public 54 46 232
2018 Provides services to public 50 50 60
2018 Does not provide services to public 53 47 261

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 50
2022 Does not provide services to public 33 67 240
2020 Provides services to public 33 67 40
2020 Does not provide services to public 24 76 177
2019 Provides services to public 26 74 57
2019 Does not provide services to public 31 69 232
2018 Provides services to public 33 67 60
2018 Does not provide services to public 28 72 261

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 50
2022 Does not provide services to public 1 99 240

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 50
2022 Does not provide services to public 3 97 240
2019 Provides services to public 8 92 57
2019 Does not provide services to public 5 95 232

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 50
2022 Does not provide services to public 10 90 240
2020 Provides services to public 13 87 40
2020 Does not provide services to public 6 94 177
2019 Provides services to public 13 87 57
2019 Does not provide services to public 13 87 232
2018 Provides services to public 11 89 60
2018 Does not provide services to public 9 91 261

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 54 46 50
2022 Does not provide services to public 47 53 240
2020 Provides services to public 41 59 40
2020 Does not provide services to public 53 47 177
2019 Provides services to public 43 57 57
2019 Does not provide services to public 42 58 232
2018 Provides services to public 46 54 60
2018 Does not provide services to public 43 57 261

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 50
2022 Does not provide services to public 17 83 240
2020 Provides services to public 22 78 40
2020 Does not provide services to public 20 80 177
2019 Provides services to public 19 81 57
2019 Does not provide services to public 19 81 232
2018 Provides services to public 16 84 60
2018 Does not provide services to public 16 84 261

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 50
2022 Does not provide services to public 17 83 240
2019 Provides services to public 19 81 57
2019 Does not provide services to public 13 87 232
2018 Provides services to public 24 76 60
2018 Does not provide services to public 13 87 261

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 50
2022 Does not provide services to public 50 50 240
2020 Provides services to public 57 43 40
2020 Does not provide services to public 50 50 177
2019 Provides services to public 60 40 56
2019 Does not provide services to public 57 43 230
2018 Provides services to public 56 44 60
2018 Does not provide services to public 55 45 260

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 50
2022 Does not provide services to public 20 80 240
2020 Provides services to public 30 70 40
2020 Does not provide services to public 28 72 177
2019 Provides services to public 21 79 56
2019 Does not provide services to public 32 68 230
2018 Provides services to public 33 67 60
2018 Does not provide services to public 27 73 260

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 50
2022 Does not provide services to public 8 92 240
2019 Provides services to public 11 89 56
2019 Does not provide services to public 13 87 230

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 50
2022 Does not provide services to public 16 84 240
2020 Provides services to public 15 85 40
2020 Does not provide services to public 9 91 177
2019 Provides services to public 16 84 56
2019 Does not provide services to public 14 86 230
2018 Provides services to public 16 84 60
2018 Does not provide services to public 11 89 260

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 50
2022 Does not provide services to public 9 91 240
2019 Provides services to public 19 81 56
2019 Does not provide services to public 12 88 230
2018 Provides services to public 8 92 60
2018 Does not provide services to public 5 95 260

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 50
2022 Does not provide services to public 4 96 240

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 50
2022 Does not provide services to public 8 92 240
2020 Provides services to public 32 68 40
2020 Does not provide services to public 14 86 177
2019 Provides services to public 13 87 56
2019 Does not provide services to public 13 87 230
2018 Provides services to public 26 74 60
2018 Does not provide services to public 9 91 260

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 50
2022 Does not provide services to public 11 89 240
2019 Provides services to public 10 90 56
2019 Does not provide services to public 12 88 230
2018 Provides services to public 15 85 60
2018 Does not provide services to public 10 90 260

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 50
2022 Does not provide services to public 31 69 240
2020 Provides services to public 22 78 40
2020 Does not provide services to public 31 69 177
2019 Provides services to public 26 74 56
2019 Does not provide services to public 24 76 230
2018 Provides services to public 22 78 60
2018 Does not provide services to public 29 71 260

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 45
2022 Does not provide services to public 14 86 230
2018 Provides services to public 9 91 59
2018 Does not provide services to public 13 87 250

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 45
2022 Does not provide services to public 26 74 230
2018 Provides services to public 34 66 59
2018 Does not provide services to public 20 80 250

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 45
2022 Does not provide services to public 11 89 230

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 45
2022 Does not provide services to public 8 92 230
2018 Provides services to public 9 91 59
2018 Does not provide services to public 6 94 250

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 45
2022 Does not provide services to public 9 91 230
2018 Provides services to public 11 89 59
2018 Does not provide services to public 10 90 250

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 45
2022 Does not provide services to public 8 92 230
2018 Provides services to public 12 88 59
2018 Does not provide services to public 9 91 250

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 45
2022 Does not provide services to public 14 86 230
2018 Provides services to public 16 84 59
2018 Does not provide services to public 11 89 250

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 45
2022 Does not provide services to public 14 86 230
2018 Provides services to public 9 91 59
2018 Does not provide services to public 13 87 250

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 45
2022 Does not provide services to public 12 88 230
2018 Provides services to public 11 89 59
2018 Does not provide services to public 12 88 250

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 45
2022 Does not provide services to public 32 68 230
2018 Provides services to public 32 68 59
2018 Does not provide services to public 25 75 250

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 45
2022 Does not provide services to public 10 90 230
2018 Provides services to public 10 90 59
2018 Does not provide services to public 13 87 250

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 51 49 45
2022 Does not provide services to public 44 56 230
2018 Provides services to public 45 55 59
2018 Does not provide services to public 44 56 250

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 45
2022 Does not provide services to public 4 96 230

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 58 42 45
2022 Does not provide services to public 54 46 230
2018 Provides services to public 48 52 59
2018 Does not provide services to public 49 51 250

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 45
2022 Does not provide services to public 2 98 230

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 45
2022 Does not provide services to public 13 87 230
2018 Provides services to public 19 81 59
2018 Does not provide services to public 10 90 250

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 17 13 4 3 35 13 62 13 655
2022 Does not provide services to public 13 12 11 3 3 43 14 59 15 3620
2020 Provides services to public 25 19 16 3 3 26 8 68 8 635
2020 Does not provide services to public 22 15 14 4 2 35 9 65 11 3055
2019 Provides services to public 24 19 17 5 5 23 8 62 14 666
2019 Does not provide services to public 20 16 15 5 3 30 11 61 14 3290
2018 Provides services to public 24 22 17 4 4 25 4 64 11 598
2018 Does not provide services to public 20 18 15 5 3 31 7 62 13 2989

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 30 15 4 3 15 3 73 8 660
2022 Does not provide services to public 30 31 12 4 2 17 3 76 8 3625
2020 Provides services to public 40 30 14 2 2 10 2 79 4 633
2020 Does not provide services to public 41 30 12 4 2 10 1 81 6 3061
2019 Provides services to public 44 29 14 4 3 6 1 78 7 666
2019 Does not provide services to public 40 32 12 3 2 9 1 81 6 3298
2018 Provides services to public 40 32 14 3 3 7 1 78 7 599
2018 Does not provide services to public 37 34 13 4 2 9 1 79 6 2992

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 655
2022 Does not provide services to public 6 94 3620
2020 Provides services to public 4 96 638
2020 Does not provide services to public 4 96 3056
2019 Provides services to public 6 94 663
2019 Does not provide services to public 4 96 3287
2018 Provides services to public 6 94 601
2018 Does not provide services to public 4 96 2999

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 50
2022 Does not provide services to public 21 79 235
2020 Provides services to public 25 75 28
2020 Does not provide services to public 30 70 134
2019 Provides services to public 36 64 34
2019 Does not provide services to public 33 67 132
2018 Provides services to public 28 72 38
2018 Does not provide services to public 31 69 127

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 70 30 50
2022 Does not provide services to public 77 23 235
2020 Provides services to public 80 20 28
2020 Does not provide services to public 74 26 134
2019 Provides services to public 70 30 34
2019 Does not provide services to public 79 21 132
2018 Provides services to public 70 30 38
2018 Does not provide services to public 81 19 127

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 50
2022 Does not provide services to public 3 97 235

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 50
2022 Does not provide services to public 0 100 235
2019 Provides services to public 0 100 34
2019 Does not provide services to public 0 100 132

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 50
2022 Does not provide services to public 8 92 235
2020 Provides services to public 0 100 28
2020 Does not provide services to public 5 95 134

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 50
2022 Does not provide services to public 4 96 235

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 50
2022 Does not provide services to public 17 83 235
2019 Provides services to public 0 100 34
2019 Does not provide services to public 5 95 132

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 55
2022 Does not provide services to public 27 73 235
2019 Provides services to public 27 73 33
2019 Does not provide services to public 22 78 130
2018 Provides services to public 19 81 38
2018 Does not provide services to public 23 77 128

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 55
2022 Does not provide services to public 19 81 235
2020 Provides services to public 22 78 28
2020 Does not provide services to public 28 72 134
2019 Provides services to public 34 66 33
2019 Does not provide services to public 21 79 130
2018 Provides services to public 20 80 38
2018 Does not provide services to public 20 80 128

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 55
2022 Does not provide services to public 16 84 235

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 55
2022 Does not provide services to public 7 93 235

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 55
2022 Does not provide services to public 23 77 235
2020 Provides services to public 33 67 28
2020 Does not provide services to public 24 76 134
2019 Provides services to public 30 70 33
2019 Does not provide services to public 27 73 130
2018 Provides services to public 37 63 38
2018 Does not provide services to public 30 70 128

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 55
2022 Does not provide services to public 23 77 235
2020 Provides services to public 31 69 28
2020 Does not provide services to public 20 80 134
2018 Provides services to public 26 74 38
2018 Does not provide services to public 21 79 128

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 55
2022 Does not provide services to public 4 96 235

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 55
2022 Does not provide services to public 2 98 235

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 55
2022 Does not provide services to public 4 96 235

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 55
2022 Does not provide services to public 12 88 235
2018 Provides services to public 17 83 38
2018 Does not provide services to public 17 83 128

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 55
2022 Does not provide services to public 4 96 235

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 55
2022 Does not provide services to public 20 80 235
2019 Provides services to public 0 100 33
2019 Does not provide services to public 22 78 130
2018 Provides services to public 13 87 38
2018 Does not provide services to public 21 79 128

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 55
2022 Does not provide services to public 0 100 235
2019 Provides services to public 0 100 33
2019 Does not provide services to public 0 100 130

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 55
2022 Does not provide services to public 20 80 235
2020 Provides services to public 27 73 28
2020 Does not provide services to public 19 81 134
2019 Provides services to public 37 63 33
2019 Does not provide services to public 18 82 130
2018 Provides services to public 26 74 38
2018 Does not provide services to public 17 83 128

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 55
2022 Does not provide services to public 34 66 235
2020 Provides services to public 37 63 28
2020 Does not provide services to public 27 73 134
2019 Provides services to public 37 63 32
2019 Does not provide services to public 32 68 130
2018 Provides services to public 41 59 38
2018 Does not provide services to public 31 69 128

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 55
2022 Does not provide services to public 16 84 235
2019 Provides services to public 16 84 32
2019 Does not provide services to public 12 88 130

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 55
2022 Does not provide services to public 5 95 235

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 55
2022 Does not provide services to public 15 85 235
2020 Provides services to public 19 81 28
2020 Does not provide services to public 12 88 134

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 55
2022 Does not provide services to public 3 97 235
2018 Provides services to public 0 100 38
2018 Does not provide services to public 6 94 128

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 55
2022 Does not provide services to public 8 92 235

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 55
2022 Does not provide services to public 9 91 235
2020 Provides services to public 0 100 28
2020 Does not provide services to public 8 92 134

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 55
2022 Does not provide services to public 8 92 235

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 55
2022 Does not provide services to public 47 53 235
2020 Provides services to public 49 51 28
2020 Does not provide services to public 52 48 134
2019 Provides services to public 51 49 32
2019 Does not provide services to public 52 48 130
2018 Provides services to public 42 58 38
2018 Does not provide services to public 45 55 128

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 50
2022 Does not provide services to public 6 94 215

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 50
2022 Does not provide services to public 10 90 215
2018 Provides services to public 14 86 37
2018 Does not provide services to public 17 83 122

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 50
2022 Does not provide services to public 3 97 215

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 50
2022 Does not provide services to public 4 96 215

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 50
2022 Does not provide services to public 1 99 215

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 50
2022 Does not provide services to public 3 97 215

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 50
2022 Does not provide services to public 11 89 215

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 50
2022 Does not provide services to public 14 86 215

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 50
2022 Does not provide services to public 7 93 215

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 32 68 50
2022 Does not provide services to public 24 76 215
2018 Provides services to public 31 69 37
2018 Does not provide services to public 23 77 122

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 50
2022 Does not provide services to public 7 93 215

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 50
2022 Does not provide services to public 43 57 215
2018 Provides services to public 45 55 37
2018 Does not provide services to public 48 52 122

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 50
2022 Does not provide services to public 3 97 215

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 66 34 50
2022 Does not provide services to public 66 34 215
2018 Provides services to public 48 52 37
2018 Does not provide services to public 54 46 122

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 50
2022 Does not provide services to public 2 98 215

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 50
2022 Does not provide services to public 17 83 215
2018 Provides services to public 14 86 37
2018 Does not provide services to public 9 91 122

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 17 17 3 3 34 11 60 10 660
2022 Does not provide services to public 14 13 14 3 3 45 10 58 12 3620
2020 Provides services to public 26 20 14 2 2 29 7 72 5 635
2020 Does not provide services to public 23 15 14 3 2 37 7 67 8 3049
2019 Provides services to public 27 18 17 2 2 25 8 67 6 663
2019 Does not provide services to public 21 15 15 3 2 34 10 65 8 3292
2018 Provides services to public 24 22 17 2 3 27 5 68 7 598
2018 Does not provide services to public 20 18 15 2 2 36 7 67 7 2995

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 32 17 3 3 14 3 72 7 660
2022 Does not provide services to public 29 31 14 4 3 17 3 74 8 3620
2020 Provides services to public 41 31 13 1 2 10 2 82 3 635
2020 Does not provide services to public 42 30 11 3 2 10 1 82 6 3057
2019 Provides services to public 44 28 14 3 2 8 1 80 5 662
2019 Does not provide services to public 42 30 12 2 2 11 2 82 5 3292
2018 Provides services to public 40 31 14 2 3 8 1 79 5 598
2018 Does not provide services to public 38 33 13 2 2 11 1 81 5 3000

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 660
2022 Does not provide services to public 15 85 3620
2020 Provides services to public 11 89 627
2020 Does not provide services to public 11 89 3039
2019 Provides services to public 13 87 667
2019 Does not provide services to public 12 88 3292

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 58 42 120
2022 Does not provide services to public 57 43 545
2020 Provides services to public 43 57 67
2020 Does not provide services to public 57 43 340

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 120
2022 Does not provide services to public 71 29 545
2020 Provides services to public 82 18 67
2020 Does not provide services to public 82 18 340
2019 Provides services to public 83 17 84
2019 Does not provide services to public 87 13 387

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 38 6 11 2 1 0 81 14 80
2022 Does not provide services to public 44 33 6 12 4 1 0 78 16 390
2020 Provides services to public 52 39 5 4 0 1 0 91 4 55
2020 Does not provide services to public 51 35 5 7 2 1 0 86 9 279
2019 Provides services to public 49 34 6 6 4 0 2 84 10 69
2019 Does not provide services to public 49 31 6 10 4 0 0 80 14 335

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 32 10 6 2 1 3 81 9 660
2022 Does not provide services to public 47 33 7 4 2 3 3 86 7 3620
2020 Provides services to public 45 34 8 4 1 3 3 85 6 635
2020 Does not provide services to public 51 30 8 4 1 3 3 86 5 3053

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 17 73 5 2 3 485
2022 Does not provide services to public 18 75 2 1 4 2780

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 67 33 520
2022 Does not provide services to public 71 29 2850

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 520
2022 Does not provide services to public 30 70 2855

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 45 55 520
2022 Does not provide services to public 50 50 2855

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 520
2022 Does not provide services to public 37 63 2855

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 520
2022 Does not provide services to public 11 89 2855

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 520
2022 Does not provide services to public 23 77 2855

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 520
2022 Does not provide services to public 9 91 2855

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 520
2022 Does not provide services to public 14 86 2855

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 520
2022 Does not provide services to public 8 92 2855

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 520
2022 Does not provide services to public 14 86 2855

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 520
2022 Does not provide services to public 21 79 2855

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 520
2022 Does not provide services to public 2 98 2855

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 520
2022 Does not provide services to public 27 73 2855

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 17 5 2 5 1 4 88 7 520
2022 Does not provide services to public 71 14 5 3 4 0 3 88 7 2855

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 16 14 14 38 4 5 57 28 520
2022 Does not provide services to public 10 16 13 14 41 3 4 59 27 2855

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 19 15 13 40 4 2 57 28 520
2022 Does not provide services to public 8 16 14 16 41 4 1 60 25 2860
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 27 8 4 4 1 1 83 8 660
2022 Does not provide services to public 55 29 6 5 3 1 1 86 8 3625
2020 Provides services to public 52 26 10 7 3 2 1 80 10 636
2020 Does not provide services to public 55 28 8 5 3 1 0 85 8 3049

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 6 11 6 41 8 26 71 13 660
2022 Does not provide services to public 3 4 10 6 43 7 27 74 10 3615

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 36 17 9 6 5 1 66 16 660
2022 Does not provide services to public 26 42 15 8 6 4 0 70 14 3625
2020 Provides services to public 45 37 10 4 2 3 0 84 5 635
2020 Does not provide services to public 47 37 9 3 1 2 0 87 4 3049
2019 Provides services to public 34 40 15 6 3 3 0 76 9 664
2019 Does not provide services to public 35 42 13 5 2 3 0 80 7 3283
2018 Provides services to public 33 39 16 8 2 2 0 73 10 599
2018 Does not provide services to public 34 44 13 4 2 3 0 80 6 2997

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 13 24 36 19 8 655
2022 Does not provide services to public 12 26 36 20 6 3625

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 24 11 4 2 3 1 82 7 655
2022 Does not provide services to public 57 26 8 3 2 3 1 87 4 3625
2020 Provides services to public 50 26 13 5 2 3 1 80 7 633
2020 Does not provide services to public 52 28 10 3 2 4 1 84 5 3042

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 24 10 8 7 2 1 74 15 660
2022 Does not provide services to public 46 29 9 9 6 1 1 76 15 3625
2020 Provides services to public 41 27 13 9 7 2 0 70 17 636
2020 Does not provide services to public 41 30 10 10 7 2 0 72 17 3058

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 36 17 13 9 1 1 61 22 660
2022 Does not provide services to public 26 39 14 12 7 2 0 66 20 3620
2020 Provides services to public 37 36 14 7 3 2 0 75 10 636
2020 Does not provide services to public 39 35 15 7 3 1 0 75 10 3055
2019 Provides services to public 31 36 19 8 5 2 0 68 13 666
2019 Does not provide services to public 31 40 14 8 4 2 0 73 12 3294
2018 Provides services to public 28 36 17 10 5 2 0 66 16 599
2018 Does not provide services to public 32 39 15 8 3 2 0 73 11 3001

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 44 18 14 6 1 1 62 20 285
2022 Does not provide services to public 14 48 14 16 5 3 0 63 22 1455
2020 Provides services to public 22 46 15 12 2 1 1 69 15 266
2020 Does not provide services to public 20 47 14 13 3 2 1 69 16 1202
2019 Provides services to public 16 46 15 11 5 1 6 67 17 263
2019 Does not provide services to public 18 46 14 11 3 3 5 69 15 1154

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 25 18 10 12 1 3 59 23 655
2022 Does not provide services to public 38 26 15 8 9 0 3 66 18 3605
2020 Provides services to public 50 28 13 4 4 1 1 78 9 636
2020 Does not provide services to public 53 28 11 4 3 0 1 81 7 3060
2019 Provides services to public 45 31 13 6 4 0 2 77 10 665
2019 Does not provide services to public 48 29 12 5 4 0 1 78 10 3293
2018 Provides services to public 43 29 16 6 4 0 1 73 11 601
2018 Does not provide services to public 44 29 15 6 5 1 2 74 11 2989

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 26 24 13 17 1 1 44 31 655
2022 Does not provide services to public 21 29 24 14 11 0 1 51 25 3610
2020 Provides services to public 19 26 26 15 14 0 0 45 28 635
2020 Does not provide services to public 20 27 26 15 11 0 0 47 27 3066
2019 Provides services to public 19 27 26 15 12 0 0 47 27 662
2019 Does not provide services to public 26 31 24 11 7 0 1 57 19 3291
2018 Provides services to public 19 25 26 17 13 0 0 44 30 600
2018 Does not provide services to public 20 31 25 15 8 0 1 51 23 2991

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 30 20 9 10 1 3 59 20 655
2022 Does not provide services to public 31 30 18 11 7 1 2 63 18 3590
2020 Provides services to public 27 32 20 10 8 1 0 60 19 636
2020 Does not provide services to public 30 28 21 12 8 0 1 59 20 3055
2019 Provides services to public 30 30 20 10 8 0 2 62 18 665
2019 Does not provide services to public 35 30 18 9 5 0 1 67 14 3280
2018 Provides services to public 24 31 25 11 7 0 1 57 18 600
2018 Does not provide services to public 29 31 21 11 5 1 1 61 17 2986

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 24 19 16 19 1 2 44 36 660
2022 Does not provide services to public 24 25 21 14 13 1 2 50 28 3605
2020 Provides services to public 23 23 24 13 15 1 1 47 28 635
2020 Does not provide services to public 28 24 22 14 11 1 1 53 25 3060
2019 Provides services to public 22 24 24 15 13 1 1 47 29 662
2019 Does not provide services to public 29 28 20 12 8 1 2 58 21 3278
2018 Provides services to public 22 23 23 20 11 1 0 46 31 599
2018 Does not provide services to public 27 26 23 13 8 1 2 55 22 2978

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 21 13 6 9 0 8 69 17 660
2022 Does not provide services to public 48 23 12 6 5 0 6 76 11 3610
2020 Provides services to public 38 24 16 10 10 1 2 64 20 635
2020 Does not provide services to public 44 24 15 8 6 0 3 71 14 3045
2019 Provides services to public 51 20 11 7 4 0 5 76 12 662
2019 Does not provide services to public 60 20 9 4 3 0 5 84 7 3281
2018 Provides services to public 45 24 15 6 4 0 5 74 11 601
2018 Does not provide services to public 54 21 10 4 3 1 7 81 7 2985

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 24 20 12 11 0 1 56 23 655
2022 Does not provide services to public 32 29 18 10 9 0 1 62 20 3615
2020 Provides services to public 27 31 19 12 11 0 0 58 23 636
2020 Does not provide services to public 28 27 21 14 10 0 1 56 24 3056
2019 Provides services to public 31 30 19 10 8 0 1 61 19 660
2019 Does not provide services to public 38 30 18 8 5 0 1 69 13 3289
2018 Provides services to public 29 28 21 12 9 0 0 58 21 601
2018 Does not provide services to public 36 28 20 9 6 0 1 65 15 2994

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 28 17 9 10 2 2 63 19 655
2022 Does not provide services to public 33 30 19 8 7 1 2 65 15 3610
2020 Provides services to public 37 33 17 6 4 1 1 72 11 634
2020 Does not provide services to public 36 35 18 6 3 1 1 72 9 3056
2019 Provides services to public 30 37 19 8 4 1 1 68 12 660
2019 Does not provide services to public 34 35 19 6 4 1 1 71 10 3283
2018 Provides services to public 26 36 24 7 6 1 1 63 13 602
2018 Does not provide services to public 31 36 21 7 4 1 1 68 11 2993

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 29 18 11 12 2 2 57 25 660
2022 Does not provide services to public 26 31 21 11 9 1 1 58 21 3610
2020 Provides services to public 28 35 20 11 6 0 0 63 17 633
2020 Does not provide services to public 27 34 22 11 6 0 1 61 17 3056
2019 Provides services to public 27 31 21 11 8 1 1 59 20 662
2019 Does not provide services to public 28 33 21 10 6 0 1 62 16 3287
2018 Provides services to public 24 32 24 11 8 0 0 56 19 596
2018 Does not provide services to public 26 33 23 11 5 1 1 60 16 2992

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 28 15 9 8 1 2 66 18 660
2022 Does not provide services to public 33 30 18 10 7 0 2 64 17 3620
2020 Provides services to public 36 32 17 8 6 0 0 68 15 634
2020 Does not provide services to public 35 33 17 9 5 0 1 69 14 3060
2019 Provides services to public 33 32 19 8 5 1 1 67 14 662
2019 Does not provide services to public 33 33 19 8 6 0 1 66 14 3286
2018 Provides services to public 30 32 21 10 5 0 0 63 16 600
2018 Does not provide services to public 30 33 20 10 5 1 1 64 15 2988

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 27 12 8 7 1 2 72 15 660
2022 Does not provide services to public 50 26 11 5 5 1 2 78 10 3610
2020 Provides services to public 48 26 12 7 5 1 1 75 12 632
2020 Does not provide services to public 52 25 12 6 4 0 1 78 10 3049
2019 Provides services to public 42 28 15 7 6 1 2 72 13 663
2019 Does not provide services to public 49 26 12 6 5 0 1 76 11 3285

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 22 14 6 5 1 2 76 11 660
2022 Does not provide services to public 52 26 12 5 4 0 1 79 9 3610
2020 Provides services to public 28 33 21 10 8 0 1 61 18 635
2020 Does not provide services to public 29 30 22 12 6 0 1 60 19 3060

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 32 16 9 7 0 1 67 17 655
2022 Does not provide services to public 36 33 17 8 5 1 1 70 13 3605
2020 Provides services to public 28 35 22 9 6 0 0 63 15 634
2020 Does not provide services to public 32 31 21 10 5 0 1 64 15 3058
2019 Provides services to public 34 32 18 9 5 1 1 67 14 661
2019 Does not provide services to public 39 31 18 8 4 0 1 70 12 3285
2018 Provides services to public 30 36 20 7 7 0 1 66 14 599
2018 Does not provide services to public 32 34 19 10 3 1 1 67 13 2984

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 18 14 9 17 1 3 58 28 655
2022 Does not provide services to public 33 18 17 11 18 1 3 53 30 3610
2020 Provides services to public 49 26 16 4 2 0 2 77 7 632
2020 Does not provide services to public 47 29 14 6 2 0 1 77 8 3043
2019 Provides services to public 57 26 10 4 2 0 2 85 5 662
2019 Does not provide services to public 60 22 9 4 3 0 2 83 7 3280
2018 Provides services to public 54 24 12 5 3 0 2 79 8 596
2018 Does not provide services to public 55 22 11 5 4 0 2 79 9 2984

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 32 20 7 8 0 1 65 15 660
2022 Does not provide services to public 34 34 16 8 6 0 1 69 14 3615
2020 Provides services to public 25 36 23 10 6 0 0 62 15 637
2020 Does not provide services to public 28 38 21 8 4 0 0 67 12 3054

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 13 6 4 5 2 9 83 10 660
2022 Does not provide services to public 63 13 6 3 5 1 10 85 8 3615
2020 Provides services to public 66 18 7 2 2 1 6 89 4 631
2020 Does not provide services to public 70 14 6 2 1 0 6 90 4 3049
2019 Provides services to public 74 13 3 2 0 1 7 94 3 662
2019 Does not provide services to public 77 9 3 1 1 1 7 94 2 3283
2018 Provides services to public 70 15 7 2 2 1 5 89 4 596
2018 Does not provide services to public 75 11 5 1 1 1 6 92 2 2987

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 74 9 3 3 3 2 6 91 6 660
2022 Does not provide services to public 76 8 3 2 2 2 6 92 4 3610
2020 Provides services to public 81 9 3 2 2 1 4 93 4 631
2020 Does not provide services to public 84 7 3 1 1 1 3 94 3 3048
2019 Provides services to public 74 14 4 3 2 1 2 91 5 661
2019 Does not provide services to public 78 9 4 2 3 1 3 91 5 3290
2018 Provides services to public 75 12 5 2 3 1 2 89 5 599
2018 Does not provide services to public 77 10 4 2 3 1 4 91 5 2984

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 18 5 3 1 1 4 90 5 660
2022 Does not provide services to public 73 16 4 2 1 0 4 92 3 3610
2020 Provides services to public 73 16 6 1 1 0 2 91 3 632
2020 Does not provide services to public 74 16 5 2 1 0 2 92 3 3053
2019 Provides services to public 59 25 9 4 2 0 2 86 6 660
2019 Does not provide services to public 65 22 7 2 2 0 1 88 4 3279
2018 Provides services to public 56 26 11 4 2 0 1 83 6 598
2018 Does not provide services to public 62 23 9 3 2 0 2 86 5 2996

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 16 7 4 4 1 4 84 9 655
2022 Does not provide services to public 70 14 6 3 4 1 3 87 7 3600
2020 Provides services to public 70 16 7 3 3 0 2 87 6 636
2020 Does not provide services to public 73 14 6 3 2 0 2 89 5 3050
2019 Provides services to public 60 22 9 3 3 0 2 84 7 657
2019 Does not provide services to public 66 17 8 3 4 0 2 85 7 3280
2018 Provides services to public 57 20 12 5 5 0 1 78 10 596
2018 Does not provide services to public 62 20 9 5 3 1 1 83 8 2986

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 13 5 2 1 1 15 90 4 655
2022 Does not provide services to public 64 11 4 1 1 0 18 92 3 3605
2020 Provides services to public 64 14 5 2 1 0 13 91 3 633
2020 Does not provide services to public 63 13 5 1 1 0 17 92 2 3054
2019 Provides services to public 62 14 6 3 2 0 13 87 6 662
2019 Does not provide services to public 60 12 5 2 1 0 19 90 4 3270
2018 Provides services to public 53 17 9 3 1 0 17 84 5 596
2018 Does not provide services to public 56 14 5 2 1 0 21 90 3 2975

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 14 6 2 1 1 6 89 4 660
2022 Does not provide services to public 77 11 3 1 1 1 7 95 2 3610
2020 Provides services to public 69 17 7 2 1 1 3 90 3 633
2020 Does not provide services to public 78 11 3 1 0 1 6 95 2 3056
2019 Provides services to public 67 21 6 2 0 0 4 91 2 660
2019 Does not provide services to public 77 12 3 1 1 0 6 95 1 3280
2018 Provides services to public 61 22 11 2 1 0 3 86 3 597
2018 Does not provide services to public 73 13 4 1 0 0 7 94 2 2990

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 18 9 4 9 1 5 78 13 660
2022 Does not provide services to public 64 18 6 3 5 1 4 85 8 3615
2020 Provides services to public 65 15 9 3 5 1 1 82 9 636
2020 Does not provide services to public 68 17 7 3 3 1 2 88 5 3058
2019 Provides services to public 70 14 6 2 4 1 3 88 7 662
2019 Does not provide services to public 75 13 4 2 3 0 3 91 5 3289
2018 Provides services to public 70 13 7 4 4 0 2 85 7 596
2018 Does not provide services to public 75 12 5 2 3 0 3 90 5 2993

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 25 12 3 4 1 3 80 7 660
2022 Does not provide services to public 52 25 12 4 3 1 3 80 7 3615
2020 Provides services to public 49 29 14 4 2 0 2 79 7 634
2020 Does not provide services to public 45 31 14 6 3 0 1 77 9 3059
2019 Provides services to public 52 27 13 4 2 0 2 81 6 659
2019 Does not provide services to public 54 26 12 4 2 0 2 82 7 3284
2018 Provides services to public 49 28 14 5 3 0 1 78 7 594
2018 Does not provide services to public 49 28 14 4 2 0 2 79 6 2989

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 27 40 14 9 0 1 36 23 660
2022 Does not provide services to public 11 32 36 14 6 0 0 43 20 3630
2020 Provides services to public 15 32 35 13 4 0 0 47 18 637
2020 Does not provide services to public 17 33 33 12 4 0 0 51 17 3064
2019 Provides services to public 19 33 31 12 4 0 0 52 16 663
2019 Does not provide services to public 22 35 31 9 3 0 0 57 12 3293
2018 Provides services to public 16 29 36 16 3 0 0 46 18 600
2018 Does not provide services to public 20 36 30 11 3 0 0 56 14 2998

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 18 40 21 9 0 1 30 30 660
2022 Does not provide services to public 8 18 40 22 11 0 0 33 27 3620
2020 Provides services to public 12 18 36 23 11 0 0 34 30 637
2020 Does not provide services to public 9 19 38 23 11 0 0 34 28 3061
2019 Provides services to public 8 19 35 24 13 0 0 38 28 662
2019 Does not provide services to public 7 16 37 28 13 0 0 40 23 3277
2018 Provides services to public 9 19 39 21 11 0 1 32 28 594
2018 Does not provide services to public 7 15 36 29 13 0 0 41 22 2979
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 24 58 15 3 660
2022 Does not provide services to public 15 68 15 1 3625
2020 Provides services to public 12 67 17 4 638
2020 Does not provide services to public 9 73 16 2 3068

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 49 51 150
2022 Does not provide services to public 50 50 520
2020 Provides services to public 51 49 71
2020 Does not provide services to public 59 41 279

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 14 9 6 4 7 18 75 13 660
2022 Does not provide services to public 48 14 8 3 4 4 20 81 9 3620
2020 Provides services to public 53 12 9 4 3 4 16 80 8 635
2020 Does not provide services to public 55 16 8 4 2 2 13 84 7 3060
2019 Provides services to public 54 16 10 5 5 1 10 78 11 658
2019 Does not provide services to public 55 17 10 5 4 1 8 79 10 3278
2018 Provides services to public 58 14 7 6 5 1 10 80 12 601
2018 Does not provide services to public 58 14 9 5 4 1 9 80 10 2990

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 20 8 24 32 0 3 33 58 150
2022 Does not provide services to public 10 22 12 19 34 2 2 33 54 520
2020 Provides services to public 21 23 16 19 17 0 4 45 37 71
2020 Does not provide services to public 20 26 14 17 16 3 4 49 35 281

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 12 9 20 43 5 6 19 70 150
2022 Does not provide services to public 7 16 10 15 39 4 9 26 62 520
2020 Provides services to public 17 13 16 22 26 0 7 31 52 71
2020 Does not provide services to public 17 19 15 16 18 3 11 43 40 281
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