2022 Public Service Employee Survey Results by Theme for Statistics Canada by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 26 44 19 8 2 0 0 70 11 110
2022 Communications or public affairs 37 40 9 8 5 0 1 78 13 145
2022 Access to information and privacy 40 39 11 6 5 0 0 79 10 45
2022 Security 46 25 15 14 0 0 0 71 14 20
2022 Science and technology 36 42 12 6 3 1 0 79 9 175
2022 Library services 38 43 0 11 7 0 0 82 18 15
2022 Administration and operations 31 38 17 6 8 0 0 69 14 405
2022 Human resources 33 40 17 7 3 0 0 73 10 175
2022 Financial management 24 51 16 5 5 0 0 74 10 110
2022 Procurement 31 50 5 13 0 0 0 82 13 15
2022 Information management 29 48 12 8 3 0 0 77 12 160
2022 Information technology 28 45 12 8 6 0 0 74 14 525
2022 Internal audit 36 45 13 5 0 0 0 81 5 15
2022 Evaluation 39 34 13 9 5 0 0 73 14 40
2022 Data sciences 35 41 11 7 4 1 0 77 11 890
2022 Policy 46 41 8 4 1 0 0 87 5 55
2022 Project management 29 44 12 10 5 0 0 73 15 500
2022 Other services to the public 41 38 10 8 2 0 1 80 10 195
2022 None of the above 28 42 15 8 6 0 0 70 15 570
2020 Client contact centre 38 41 11 5 5 0 0 79 11 113
2020 Communications or public affairs 36 38 14 10 2 0 0 74 12 109
2020 Access to information and privacy 38 36 17 9 0 0 0 75 9 36
2020 Security 58 26 8 8 0 0 0 84 8 18
2020 Science and technology 34 49 9 4 5 0 0 83 8 112
2020 Administration and operations 43 38 11 7 1 0 0 81 8 435
2020 Human resources 43 39 9 6 3 0 0 82 9 166
2020 Financial management 39 43 11 5 1 0 0 83 6 103
2020 Procurement 50 13 13 12 13 0 0 63 25 16
2020 Information management 37 39 12 8 2 1 0 77 11 128
2020 Information technology 36 44 10 6 3 0 0 80 10 501
2020 Internal audit 71 19 10 0 0 0 0 90 0 10
2020 Evaluation 40 44 8 8 0 0 0 84 8 25
2020 Data sciences 37 40 13 7 2 0 0 77 9 727
2020 Policy 47 44 10 0 0 0 0 90 0 30
2020 Project management 39 42 12 6 2 0 0 81 7 395
2020 Other services to the public 37 40 13 8 2 0 0 77 10 151
2020 None of the above 33 43 15 6 3 0 0 76 9 520
2019 Client contact centre 37 43 10 5 4 0 0 80 10 136
2019 Health care practitioners 30 39 24 6 0 0 0 70 6 16
2019 Communications or public affairs 44 40 10 5 1 0 0 84 6 112
2019 Access to information and privacy 51 36 8 2 3 0 0 86 5 37
2019 Security 56 37 7 0 0 0 0 93 0 15
2019 Science and technology 36 45 13 4 2 1 0 81 5 140
2019 Library services 37 54 9 0 0 0 0 91 0 11
2019 Administration and operations 34 39 15 8 4 0 0 73 12 398
2019 Human resources 36 47 6 6 4 0 0 83 10 140
2019 Financial management 33 51 10 6 0 0 0 85 6 121
2019 Procurement 29 38 19 7 6 0 0 67 14 15
2019 Information management 40 39 10 6 3 1 1 81 9 150
2019 Information technology 35 41 12 7 4 0 0 77 11 590
2019 Internal audit 60 21 10 0 9 0 0 80 9 10
2019 Evaluation 59 26 9 3 3 0 0 85 6 33
2019 Data sciences 40 41 10 7 2 0 0 81 10 763
2019 Policy 52 32 8 8 0 0 0 84 8 25
2019 Project management 36 43 11 8 2 0 0 78 10 406
2019 Other services to the public 35 39 14 6 6 0 0 75 11 166
2019 None of the above 34 42 13 6 5 0 0 76 11 559
2018 Client contact centre 37 46 6 5 5 0 0 83 10 129
2018 Communications or public affairs 32 45 13 9 1 0 0 76 11 94
2018 Access to information and privacy 35 53 8 4 0 0 0 88 4 23
2018 Science and technology 40 43 10 6 1 1 0 83 7 138
2018 Library services 44 33 22 0 0 0 0 78 0 13
2018 Administration and operations 34 44 13 7 3 0 0 78 9 377
2018 Human resources 45 35 11 7 2 0 0 80 9 136
2018 Financial management 34 48 13 2 3 0 0 83 5 108
2018 Information management 33 46 10 7 3 0 1 80 11 138
2018 Information technology 32 46 13 5 4 0 0 78 9 505
2018 Evaluation 44 38 14 3 0 0 0 83 3 27
2018 Data sciences 38 43 10 7 2 0 0 82 9 725
2018 Policy 48 21 17 10 3 0 0 69 14 29
2018 Project management 35 45 10 6 3 0 0 80 10 364
2018 Other services to the public 29 54 8 6 2 0 0 83 8 136
2018 None of the above 35 43 11 9 3 0 0 78 11 528

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 41 13 8 6 0 0 73 14 110
2022 Communications or public affairs 50 31 8 7 4 0 1 81 11 145
2022 Access to information and privacy 57 31 8 2 3 0 0 88 5 45
2022 Security 33 43 24 0 0 0 0 76 0 20
2022 Science and technology 34 41 13 7 5 0 0 75 12 175
2022 Library services 45 37 0 6 12 0 0 82 18 15
2022 Administration and operations 33 36 14 9 8 0 0 69 16 405
2022 Human resources 36 33 13 13 4 0 0 69 17 175
2022 Financial management 34 45 13 6 2 1 0 79 8 110
2022 Procurement 51 24 21 5 0 0 0 75 5 15
2022 Information management 39 31 15 8 6 1 0 71 14 160
2022 Information technology 31 43 12 6 9 0 0 74 14 525
2022 Internal audit 54 46 0 0 0 0 0 100 0 15
2022 Evaluation 39 34 13 11 2 0 0 73 13 40
2022 Data sciences 40 38 10 7 4 0 0 78 11 890
2022 Policy 47 33 11 6 3 0 0 80 9 55
2022 Project management 29 39 14 11 6 0 0 69 17 500
2022 Other services to the public 42 36 13 5 3 1 1 79 8 195
2022 None of the above 31 37 16 10 6 0 0 68 16 570
2020 Client contact centre 38 35 12 10 4 1 0 74 14 113
2020 Communications or public affairs 38 38 13 7 4 0 0 76 11 110
2020 Access to information and privacy 45 38 11 6 0 0 0 83 6 36
2020 Security 42 42 8 8 0 0 0 84 8 18
2020 Science and technology 35 39 11 7 8 0 0 74 15 111
2020 Administration and operations 44 33 11 7 4 0 0 78 11 434
2020 Human resources 43 35 8 10 4 0 0 78 14 166
2020 Financial management 44 40 7 5 3 0 0 85 8 104
2020 Procurement 26 38 16 13 6 0 0 65 19 16
2020 Information management 43 32 14 10 1 0 0 75 11 128
2020 Information technology 38 39 13 6 3 0 0 78 9 499
2020 Internal audit 71 19 10 0 0 0 0 90 0 10
2020 Evaluation 44 40 16 0 0 0 0 84 0 25
2020 Data sciences 41 38 11 7 3 0 0 79 10 727
2020 Policy 66 27 7 0 0 0 0 93 0 29
2020 Project management 39 39 11 7 4 0 0 78 11 392
2020 Other services to the public 40 37 10 9 3 1 0 78 12 151
2020 None of the above 38 39 12 9 3 0 0 76 12 518
2019 Client contact centre 35 34 16 7 7 0 0 69 15 137
2019 Health care practitioners 27 24 18 24 6 0 0 51 30 16
2019 Communications or public affairs 46 36 9 7 2 0 0 82 9 110
2019 Access to information and privacy 56 33 8 3 0 0 0 89 3 37
2019 Security 47 22 25 6 0 0 0 69 6 15
2019 Science and technology 35 44 8 10 3 0 0 79 13 141
2019 Library services 58 34 0 8 0 0 0 92 8 11
2019 Administration and operations 37 37 13 7 6 0 0 74 13 399
2019 Human resources 38 36 12 10 5 0 0 73 15 140
2019 Financial management 40 42 11 5 2 0 0 83 7 120
2019 Procurement 33 44 17 6 0 0 0 77 6 16
2019 Information management 37 40 15 5 3 0 1 77 7 149
2019 Information technology 31 44 13 6 6 0 0 75 12 589
2019 Internal audit 70 21 0 0 9 0 0 91 9 10
2019 Evaluation 56 26 3 6 9 0 0 82 15 33
2019 Data sciences 42 37 11 7 4 0 0 78 11 762
2019 Policy 50 25 13 8 4 0 0 75 12 24
2019 Project management 35 39 12 9 4 0 0 74 14 405
2019 Other services to the public 38 33 14 7 6 0 0 72 14 165
2019 None of the above 36 37 13 10 4 0 0 73 14 560
2018 Client contact centre 29 39 18 8 6 0 0 68 14 130
2018 Communications or public affairs 31 40 5 16 7 0 0 71 23 92
2018 Access to information and privacy 41 45 4 9 0 0 0 86 9 22
2018 Science and technology 39 39 16 4 1 1 0 79 5 140
2018 Library services 39 61 0 0 0 0 0 100 0 13
2018 Administration and operations 33 42 15 8 2 0 0 75 10 375
2018 Human resources 36 36 11 14 2 0 0 73 16 135
2018 Financial management 38 41 14 5 2 0 0 79 7 109
2018 Information management 37 40 14 6 3 0 1 77 9 141
2018 Information technology 32 42 14 7 4 0 0 75 12 504
2018 Evaluation 46 41 0 10 3 0 0 87 13 29
2018 Data sciences 37 40 11 7 4 0 0 78 11 727
2018 Policy 52 24 10 14 0 0 0 76 14 29
2018 Project management 33 41 12 10 5 0 0 74 14 365
2018 Other services to the public 31 44 15 5 5 0 0 75 10 136
2018 None of the above 34 38 13 10 4 0 0 72 15 533

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 36 15 5 2 0 0 78 7 110
2022 Communications or public affairs 54 29 9 5 2 0 1 84 7 145
2022 Access to information and privacy 57 26 11 7 0 0 0 83 7 45
2022 Security 61 21 19 0 0 0 0 81 0 20
2022 Science and technology 42 41 11 3 3 0 0 83 6 175
2022 Library services 61 26 6 0 7 0 0 87 7 15
2022 Administration and operations 48 33 13 3 2 0 0 82 5 405
2022 Human resources 43 35 14 6 1 0 0 78 7 175
2022 Financial management 37 41 18 4 1 0 0 77 5 110
2022 Procurement 41 25 29 5 0 0 0 67 5 15
2022 Information management 44 38 12 4 2 0 0 82 6 160
2022 Information technology 45 35 13 4 4 0 0 79 8 520
2022 Internal audit 36 50 13 0 0 0 0 87 0 15
2022 Evaluation 46 38 9 7 0 0 0 84 7 40
2022 Data sciences 45 37 12 5 2 0 0 82 6 890
2022 Policy 54 33 12 0 1 0 0 87 1 55
2022 Project management 43 39 11 4 2 0 0 82 6 500
2022 Other services to the public 48 35 13 2 1 0 1 84 3 195
2022 None of the above 41 38 13 5 2 0 0 80 7 570
2020 Client contact centre 49 36 13 2 1 0 0 85 2 112
2020 Communications or public affairs 41 39 13 5 1 0 1 81 6 108
2020 Access to information and privacy 56 28 14 3 0 0 0 83 3 36
2020 Security 61 22 17 0 0 0 0 83 0 17
2020 Science and technology 42 45 8 2 4 0 0 86 6 109
2020 Administration and operations 58 29 10 3 0 0 0 87 3 433
2020 Human resources 58 29 11 2 1 0 0 87 2 165
2020 Financial management 49 39 9 3 0 0 0 88 3 104
2020 Procurement 49 32 6 13 0 0 0 81 13 16
2020 Information management 53 33 8 4 1 1 0 87 5 127
2020 Information technology 53 34 9 3 1 0 0 87 4 495
2020 Internal audit 71 29 0 0 0 0 0 100 0 10
2020 Evaluation 44 48 4 0 4 0 0 92 4 25
2020 Data sciences 48 37 11 2 1 0 0 85 3 723
2020 Policy 64 33 3 0 0 0 0 97 0 30
2020 Project management 54 32 10 3 0 0 0 87 3 392
2020 Other services to the public 51 40 6 3 1 0 0 91 3 151
2020 None of the above 49 33 11 4 2 0 0 83 6 515
2019 Client contact centre 49 41 5 3 2 0 0 90 5 135
2019 Health care practitioners 51 30 12 6 0 0 0 82 6 16
2019 Communications or public affairs 55 30 12 3 0 0 0 85 3 111
2019 Access to information and privacy 62 28 8 3 0 0 0 89 3 37
2019 Security 60 27 13 0 0 0 0 87 0 15
2019 Science and technology 47 38 11 2 2 0 0 85 3 140
2019 Library services 46 54 0 0 0 0 0 100 0 11
2019 Administration and operations 47 34 14 4 2 0 0 81 5 396
2019 Human resources 49 35 10 4 1 0 0 85 5 140
2019 Financial management 48 40 9 3 0 0 0 88 3 121
2019 Procurement 39 55 6 0 0 0 0 94 0 16
2019 Information management 48 37 11 1 2 0 1 86 3 146
2019 Information technology 45 39 10 4 2 0 0 84 6 588
2019 Internal audit 70 10 10 0 9 0 0 80 9 10
2019 Evaluation 71 17 6 3 3 0 0 88 6 33
2019 Data sciences 49 34 11 4 2 0 0 83 6 756
2019 Policy 62 29 8 0 0 0 0 92 0 24
2019 Project management 51 37 8 3 1 0 0 88 4 402
2019 Other services to the public 45 39 8 6 2 0 0 84 8 165
2019 None of the above 44 36 14 3 3 0 0 80 6 558
2018 Client contact centre 47 39 10 2 2 0 0 86 4 126
2018 Communications or public affairs 46 39 10 6 0 0 0 84 6 92
2018 Access to information and privacy 64 32 0 4 0 0 0 96 4 23
2018 Science and technology 45 45 6 3 1 1 0 90 4 140
2018 Library services 37 63 0 0 0 0 0 100 0 13
2018 Administration and operations 47 37 12 3 1 0 0 85 3 375
2018 Human resources 56 35 4 2 3 0 0 91 5 135
2018 Financial management 45 41 8 5 1 0 0 86 6 109
2018 Information management 49 38 8 5 0 0 1 87 5 139
2018 Information technology 46 39 9 4 1 0 0 85 5 503
2018 Evaluation 49 41 7 3 0 0 0 90 3 28
2018 Data sciences 49 38 8 3 2 0 0 87 5 727
2018 Policy 45 31 21 3 0 0 0 76 3 29
2018 Project management 51 38 7 3 1 0 0 89 4 363
2018 Other services to the public 49 39 9 1 1 0 1 89 2 136
2018 None of the above 48 36 10 3 2 0 0 84 5 529

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 41 9 10 3 0 0 78 13 110
2022 Communications or public affairs 41 42 7 5 4 0 1 83 10 145
2022 Access to information and privacy 45 33 15 2 4 0 0 79 6 45
2022 Security 44 34 22 0 0 0 0 78 0 20
2022 Science and technology 37 43 11 6 3 0 0 80 9 175
2022 Library services 51 31 18 0 0 0 0 82 0 15
2022 Administration and operations 37 40 12 7 4 0 0 77 11 405
2022 Human resources 35 39 14 9 1 1 0 75 11 175
2022 Financial management 33 50 10 4 3 0 0 83 7 110
2022 Procurement 42 40 13 5 0 0 0 82 5 15
2022 Information management 37 42 12 6 2 0 0 79 8 160
2022 Information technology 35 42 11 8 3 0 0 77 12 525
2022 Internal audit 47 31 6 5 0 11 0 87 6 15
2022 Evaluation 43 27 19 11 0 0 0 70 11 40
2022 Data sciences 38 42 11 7 1 0 0 81 8 890
2022 Policy 55 33 11 0 1 0 0 88 1 55
2022 Project management 30 43 16 7 4 0 0 73 11 500
2022 Other services to the public 44 39 11 5 0 0 1 83 6 195
2022 None of the above 34 40 15 8 3 0 0 74 11 575
2020 Client contact centre 41 41 8 9 1 0 0 82 10 113
2020 Communications or public affairs 41 38 14 5 2 0 0 79 7 110
2020 Access to information and privacy 51 21 19 9 0 0 0 72 9 36
2020 Security 69 15 16 0 0 0 0 84 0 18
2020 Science and technology 40 44 7 5 4 0 0 84 9 111
2020 Administration and operations 47 37 11 4 1 0 0 84 5 434
2020 Human resources 52 30 7 9 2 0 0 82 11 165
2020 Financial management 47 41 10 3 0 0 0 88 3 105
2020 Procurement 43 38 0 19 0 0 0 81 19 16
2020 Information management 47 38 9 6 1 0 0 84 7 127
2020 Information technology 44 41 9 5 1 0 0 85 6 502
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 48 40 8 0 4 0 0 88 4 25
2020 Data sciences 43 40 10 5 2 0 0 83 7 726
2020 Policy 60 36 3 0 0 0 0 97 0 30
2020 Project management 45 39 10 5 1 0 0 84 6 394
2020 Other services to the public 40 45 10 4 1 0 0 85 5 151
2020 None of the above 44 37 12 6 1 0 0 81 7 520
2019 Client contact centre 40 45 8 3 4 0 0 85 7 136
2019 Health care practitioners 45 37 18 0 0 0 0 82 0 16
2019 Communications or public affairs 51 38 8 2 1 0 0 89 3 111
2019 Access to information and privacy 59 25 14 2 0 0 0 84 2 37
2019 Security 61 27 13 0 0 0 0 87 0 15
2019 Science and technology 45 44 6 4 1 0 0 89 5 140
2019 Library services 46 54 0 0 0 0 0 100 0 11
2019 Administration and operations 40 39 11 5 4 0 0 79 9 399
2019 Human resources 44 40 6 6 4 0 0 84 9 140
2019 Financial management 42 49 5 3 1 1 0 91 4 121
2019 Procurement 45 37 6 12 0 0 0 82 12 16
2019 Information management 43 38 9 7 3 0 1 82 9 150
2019 Information technology 39 40 11 6 3 0 0 79 10 591
2019 Internal audit 41 39 10 9 0 0 0 80 9 10
2019 Evaluation 56 26 9 3 6 0 0 82 9 33
2019 Data sciences 45 39 10 4 2 0 0 84 6 763
2019 Policy 60 28 8 4 0 0 0 88 4 25
2019 Project management 40 38 13 7 2 0 0 78 9 406
2019 Other services to the public 40 36 14 7 3 0 0 76 10 165
2019 None of the above 39 42 12 4 3 0 0 81 7 561
2018 Client contact centre 40 45 9 2 4 0 0 86 5 130
2018 Communications or public affairs 39 40 11 8 2 0 0 79 10 91
2018 Access to information and privacy 53 38 0 8 0 0 0 92 8 23
2018 Science and technology 45 44 4 4 2 1 0 89 6 140
2018 Library services 44 56 0 0 0 0 0 100 0 13
2018 Administration and operations 38 42 11 7 2 0 0 79 9 377
2018 Human resources 47 37 9 4 2 0 0 85 6 135
2018 Financial management 41 49 7 1 2 0 0 90 3 109
2018 Information management 40 40 13 4 2 0 1 80 6 141
2018 Information technology 38 43 11 5 3 0 0 82 7 503
2018 Evaluation 46 47 0 7 0 0 0 93 7 29
2018 Data sciences 41 43 8 5 3 0 0 84 7 728
2018 Policy 45 31 17 7 0 0 0 76 7 29
2018 Project management 37 43 13 5 2 0 0 80 7 364
2018 Other services to the public 37 42 15 3 2 0 0 79 5 137
2018 None of the above 39 40 13 5 3 0 0 80 8 531

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 43 11 7 6 0 0 76 13 110
2022 Communications or public affairs 40 25 10 10 13 1 0 66 23 145
2022 Access to information and privacy 57 27 8 4 4 0 0 84 8 45
2022 Security 22 26 49 4 0 0 0 47 4 20
2022 Science and technology 35 27 12 15 9 1 0 63 25 175
2022 Library services 33 42 0 13 12 0 0 75 25 15
2022 Administration and operations 36 31 14 12 7 0 0 67 19 405
2022 Human resources 38 30 18 8 5 1 0 68 14 175
2022 Financial management 39 24 18 7 11 0 1 63 18 110
2022 Procurement 49 24 18 10 0 0 0 72 10 15
2022 Information management 44 22 16 13 6 0 0 66 19 160
2022 Information technology 31 30 14 12 11 2 0 62 23 525
2022 Internal audit 64 31 5 0 0 0 0 95 0 15
2022 Evaluation 40 24 23 9 2 2 0 65 11 40
2022 Data sciences 39 32 14 10 6 0 0 70 16 890
2022 Policy 49 30 10 10 1 0 0 79 11 55
2022 Project management 29 37 15 10 8 0 0 66 19 500
2022 Other services to the public 47 25 14 7 6 1 0 73 14 195
2022 None of the above 29 29 20 11 8 2 0 59 20 575
2020 Client contact centre 47 30 14 5 4 0 0 78 9 112
2020 Communications or public affairs 40 36 10 9 5 1 0 76 14 109
2020 Access to information and privacy 59 19 17 3 3 0 0 77 6 36
2020 Security 63 23 13 0 0 0 0 87 0 18
2020 Science and technology 53 27 14 3 3 0 0 80 6 112
2020 Administration and operations 57 27 9 5 2 0 0 84 7 434
2020 Human resources 50 31 7 8 3 1 0 81 11 166
2020 Financial management 66 27 5 1 2 0 0 92 3 104
2020 Procurement 50 19 13 6 6 6 0 74 13 16
2020 Information management 58 31 7 2 1 2 0 90 3 127
2020 Information technology 49 32 10 6 2 1 0 82 8 501
2020 Internal audit 81 10 10 0 0 0 0 90 0 10
2020 Evaluation 48 32 12 8 0 0 0 80 8 25
2020 Data sciences 54 30 11 3 1 0 0 84 5 723
2020 Policy 67 20 10 3 0 0 0 87 3 30
2020 Project management 51 29 13 5 2 1 0 81 7 394
2020 Other services to the public 54 25 14 4 2 0 0 80 6 150
2020 None of the above 50 31 12 5 2 0 0 81 7 519
2019 Client contact centre 50 30 14 4 1 0 0 81 5 136
2019 Health care practitioners 33 37 18 6 6 0 0 70 12 16
2019 Communications or public affairs 47 40 6 3 3 1 0 88 6 112
2019 Access to information and privacy 63 29 5 3 0 0 0 92 3 36
2019 Security 38 49 13 0 0 0 0 87 0 15
2019 Science and technology 46 39 10 2 3 0 0 85 5 140
2019 Library services 66 26 0 8 0 0 0 92 8 11
2019 Administration and operations 48 29 12 6 4 1 0 78 9 399
2019 Human resources 54 31 9 2 4 0 0 85 7 139
2019 Financial management 58 34 4 1 3 0 0 93 3 121
2019 Procurement 39 43 7 12 0 0 0 81 12 16
2019 Information management 54 31 9 3 2 1 1 86 5 150
2019 Information technology 42 37 12 5 4 1 0 79 9 587
2019 Internal audit 60 31 9 0 0 0 0 91 0 10
2019 Evaluation 60 31 3 3 3 0 0 91 6 33
2019 Data sciences 53 31 10 4 2 0 0 84 6 763
2019 Policy 52 20 24 0 4 0 0 72 4 25
2019 Project management 46 29 13 8 2 0 0 76 11 403
2019 Other services to the public 47 35 13 3 2 1 0 82 5 166
2019 None of the above 43 37 12 4 3 1 0 81 7 558
2018 Client contact centre 46 37 9 3 4 0 0 84 8 129
2018 Communications or public affairs 43 36 13 7 1 0 0 79 9 94
2018 Access to information and privacy 50 34 12 4 0 0 0 84 4 23
2018 Science and technology 58 30 7 1 3 1 0 89 4 140
2018 Library services 76 24 0 0 0 0 0 100 0 13
2018 Administration and operations 48 33 10 6 3 0 0 81 8 375
2018 Human resources 46 32 16 6 0 1 0 78 6 137
2018 Financial management 59 35 3 3 1 0 0 94 4 109
2018 Information management 49 35 12 2 1 0 1 85 3 141
2018 Information technology 44 35 13 5 3 0 0 79 8 506
2018 Evaluation 50 26 14 3 7 0 0 76 10 29
2018 Data sciences 54 31 10 3 2 0 0 85 5 724
2018 Policy 55 24 14 3 3 0 0 79 7 29
2018 Project management 46 32 15 4 3 0 0 78 7 362
2018 Other services to the public 46 34 14 4 1 1 0 81 5 135
2018 None of the above 47 29 15 5 2 1 0 77 7 529

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 38 11 16 4 0 0 70 19 110
2022 Communications or public affairs 36 29 11 12 10 1 0 66 23 145
2022 Access to information and privacy 47 33 10 9 2 0 0 80 10 45
2022 Security 25 26 37 7 4 0 0 51 12 20
2022 Science and technology 33 29 10 15 13 1 0 62 28 175
2022 Library services 33 29 6 13 19 0 0 62 32 15
2022 Administration and operations 33 33 14 12 7 0 0 67 19 405
2022 Human resources 35 34 15 10 6 1 0 69 16 175
2022 Financial management 34 31 14 11 9 0 0 65 20 110
2022 Procurement 51 13 20 16 0 0 0 65 16 15
2022 Information management 39 27 16 10 8 0 0 66 18 160
2022 Information technology 30 29 16 15 10 1 0 59 25 525
2022 Internal audit 47 48 5 0 0 0 0 95 0 15
2022 Evaluation 40 27 11 16 4 2 0 68 21 40
2022 Data sciences 34 33 11 14 8 0 0 67 21 890
2022 Policy 45 35 8 12 0 0 0 80 12 55
2022 Project management 27 35 15 15 8 0 0 62 23 500
2022 Other services to the public 45 26 10 14 5 0 0 70 19 195
2022 None of the above 25 32 16 16 9 1 0 59 25 570
2020 Client contact centre 42 36 14 4 4 0 0 78 8 113
2020 Communications or public affairs 38 34 13 10 4 0 1 73 14 110
2020 Access to information and privacy 53 30 11 3 3 0 0 83 6 36
2020 Security 63 29 8 0 0 0 0 92 0 18
2020 Science and technology 44 41 7 5 3 0 0 85 8 112
2020 Administration and operations 54 30 8 6 1 1 0 85 7 433
2020 Human resources 51 27 14 6 2 0 0 78 8 166
2020 Financial management 66 24 8 1 2 0 0 90 3 105
2020 Procurement 43 26 13 18 0 0 0 69 18 16
2020 Information management 60 27 8 5 0 1 0 88 5 128
2020 Information technology 46 34 10 6 2 1 0 81 8 496
2020 Internal audit 81 10 10 0 0 0 0 90 0 10
2020 Evaluation 40 40 12 4 4 0 0 80 8 25
2020 Data sciences 49 35 11 3 2 0 0 84 4 723
2020 Policy 74 13 7 7 0 0 0 87 7 30
2020 Project management 48 33 11 5 2 0 0 81 7 393
2020 Other services to the public 53 29 11 6 1 0 0 82 7 151
2020 None of the above 47 34 11 6 1 0 0 81 7 517
2019 Client contact centre 47 34 12 5 2 0 0 81 7 136
2019 Health care practitioners 27 37 18 18 0 0 0 63 18 16
2019 Communications or public affairs 48 37 8 5 2 0 0 85 7 112
2019 Access to information and privacy 66 26 5 3 0 0 0 92 3 36
2019 Security 34 45 21 0 0 0 0 79 0 14
2019 Science and technology 42 37 14 5 2 0 0 79 7 140
2019 Library services 66 25 9 0 0 0 0 91 0 11
2019 Administration and operations 45 33 13 6 3 0 0 78 10 393
2019 Human resources 53 32 9 4 2 0 0 85 6 138
2019 Financial management 56 38 2 2 2 0 0 94 3 119
2019 Procurement 44 38 6 12 0 0 0 82 12 16
2019 Information management 52 32 10 3 3 1 0 85 5 148
2019 Information technology 40 38 12 6 4 1 0 78 10 588
2019 Internal audit 60 31 0 9 0 0 0 91 9 10
2019 Evaluation 60 27 3 3 7 0 0 87 10 32
2019 Data sciences 49 34 9 5 3 0 0 83 7 763
2019 Policy 48 20 28 0 4 0 0 68 4 25
2019 Project management 42 34 12 8 3 0 0 77 11 399
2019 Other services to the public 42 37 13 4 2 1 0 80 6 165
2019 None of the above 41 36 12 7 3 1 0 78 10 561
2018 Client contact centre 49 34 9 4 4 0 0 83 8 127
2018 Communications or public affairs 43 33 12 12 1 0 0 75 13 93
2018 Access to information and privacy 46 38 12 4 0 0 0 84 4 22
2018 Science and technology 52 36 5 4 2 1 0 89 6 139
2018 Library services 76 24 0 0 0 0 0 100 0 13
2018 Administration and operations 47 34 11 5 3 0 0 82 8 370
2018 Human resources 47 30 14 8 1 0 0 77 9 137
2018 Financial management 58 37 2 4 0 0 0 95 4 109
2018 Information management 45 40 11 3 1 0 1 86 4 138
2018 Information technology 42 38 11 6 2 0 0 81 9 506
2018 Evaluation 51 33 3 7 7 0 0 84 13 29
2018 Data sciences 51 34 9 4 2 0 0 85 6 721
2018 Policy 55 24 14 3 3 0 0 79 7 29
2018 Project management 43 36 12 5 3 0 0 80 8 363
2018 Other services to the public 42 37 16 3 2 0 0 79 5 132
2018 None of the above 45 33 12 7 2 1 0 78 9 528

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 25 18 8 9 6 0 63 18 110
2022 Communications or public affairs 26 23 18 14 13 6 0 52 28 145
2022 Access to information and privacy 44 23 13 12 6 2 0 68 19 45
2022 Security 32 32 9 27 0 0 0 64 27 20
2022 Science and technology 33 23 19 13 6 3 2 60 21 175
2022 Library services 39 34 12 7 7 0 0 74 14 15
2022 Administration and operations 29 24 16 12 13 4 1 56 26 405
2022 Human resources 31 21 21 14 11 2 0 53 25 175
2022 Financial management 28 28 19 13 7 4 0 59 21 110
2022 Procurement 37 21 19 6 12 5 0 61 19 15
2022 Information management 36 22 18 11 7 5 0 62 19 160
2022 Information technology 27 27 20 10 10 6 1 57 22 525
2022 Internal audit 53 17 14 5 0 11 0 79 6 15
2022 Evaluation 25 32 14 16 5 8 0 62 22 40
2022 Data sciences 33 26 19 10 8 5 0 61 19 890
2022 Policy 35 29 9 16 5 5 0 68 23 55
2022 Project management 27 26 19 13 11 5 0 56 25 500
2022 Other services to the public 37 22 15 9 11 5 0 63 21 195
2022 None of the above 25 26 18 15 10 6 1 54 27 570
2020 Client contact centre 35 30 15 10 8 2 1 67 18 113
2020 Communications or public affairs 28 22 27 14 6 3 0 51 21 110
2020 Access to information and privacy 56 14 11 8 3 5 2 76 12 36
2020 Security 58 37 0 0 0 5 0 100 0 18
2020 Science and technology 45 26 14 3 5 6 0 75 9 112
2020 Administration and operations 42 25 18 5 3 5 1 72 9 434
2020 Human resources 42 22 17 9 6 3 2 67 15 166
2020 Financial management 55 27 10 4 2 2 0 84 6 104
2020 Procurement 31 25 25 6 6 6 0 60 14 16
2020 Information management 45 27 15 5 4 4 1 76 9 128
2020 Information technology 46 27 15 7 3 2 0 74 11 499
2020 Internal audit 81 10 0 10 0 0 0 90 10 10
2020 Evaluation 48 28 12 8 4 0 0 76 12 25
2020 Data sciences 46 29 14 6 3 2 0 76 9 728
2020 Policy 54 26 17 3 0 0 0 80 3 30
2020 Project management 45 25 16 6 3 3 1 73 10 395
2020 Other services to the public 42 25 14 9 4 5 1 71 15 150
2020 None of the above 40 24 16 9 4 5 2 69 14 519
2019 Client contact centre 39 25 19 9 7 2 0 65 16 136
2019 Health care practitioners 27 30 24 18 0 0 0 57 18 16
2019 Communications or public affairs 40 24 18 7 7 4 0 66 15 112
2019 Access to information and privacy 62 14 14 8 2 0 0 76 11 37
2019 Security 45 36 7 7 6 0 0 81 12 15
2019 Science and technology 45 29 16 6 3 1 0 75 9 140
2019 Library services 47 31 9 12 0 0 0 79 12 11
2019 Administration and operations 36 25 18 10 8 2 0 63 19 398
2019 Human resources 42 23 17 7 9 1 0 66 17 140
2019 Financial management 54 28 9 4 4 1 0 83 8 121
2019 Procurement 39 30 19 7 6 0 0 68 13 16
2019 Information management 43 28 15 4 6 3 1 74 10 150
2019 Information technology 38 31 17 6 6 3 0 70 12 588
2019 Internal audit 50 40 0 9 0 0 0 91 9 10
2019 Evaluation 49 31 11 3 6 0 0 80 9 33
2019 Data sciences 42 28 16 7 3 3 1 72 11 763
2019 Policy 48 20 12 12 4 4 0 71 17 25
2019 Project management 41 25 14 11 4 4 0 70 16 403
2019 Other services to the public 36 28 18 8 6 4 0 66 15 166
2019 None of the above 38 26 16 9 5 5 1 68 15 562
2018 Client contact centre 35 27 18 5 7 6 1 67 14 129
2018 Communications or public affairs 36 31 11 13 5 4 0 70 19 94
2018 Access to information and privacy 36 19 25 9 4 7 0 59 14 22
2018 Science and technology 50 27 9 6 4 1 2 79 11 139
2018 Library services 35 23 27 0 0 7 9 68 0 13
2018 Administration and operations 43 25 13 11 5 2 0 70 17 377
2018 Human resources 42 21 17 13 4 2 0 65 18 136
2018 Financial management 46 30 18 3 2 1 0 76 5 109
2018 Information management 38 29 15 9 4 4 2 71 13 140
2018 Information technology 44 28 14 9 4 1 0 73 13 507
2018 Evaluation 33 38 8 4 13 3 0 74 18 29
2018 Data sciences 45 26 13 9 3 2 0 74 13 725
2018 Policy 29 32 14 14 4 4 4 65 19 28
2018 Project management 43 28 17 5 5 2 0 72 11 363
2018 Other services to the public 28 30 20 11 5 5 0 61 18 136
2018 None of the above 39 24 17 10 5 5 0 67 16 531
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 26 15 6 1 2 12 74 8 110
2022 Communications or public affairs 56 26 6 3 2 0 7 88 5 145
2022 Access to information and privacy 48 27 14 4 0 0 7 81 4 45
2022 Security 34 41 11 6 0 0 8 81 7 20
2022 Science and technology 51 31 11 2 1 1 3 85 3 175
2022 Library services 61 26 6 7 0 0 0 87 7 15
2022 Administration and operations 42 31 14 4 2 1 6 78 6 405
2022 Human resources 48 29 11 1 2 4 5 85 3 175
2022 Financial management 55 25 9 6 2 0 3 82 9 110
2022 Procurement 49 43 8 0 0 0 0 92 0 15
2022 Information management 53 27 11 2 1 1 5 85 3 160
2022 Information technology 48 32 11 4 1 2 2 83 5 525
2022 Internal audit 65 18 6 11 0 0 0 83 11 15
2022 Evaluation 47 25 17 0 2 5 4 79 2 40
2022 Data sciences 49 29 11 4 1 1 5 82 6 890
2022 Policy 52 24 15 6 2 0 0 77 8 55
2022 Project management 56 30 9 2 1 1 1 87 3 500
2022 Other services to the public 49 29 13 1 1 1 6 84 2 195
2022 None of the above 48 26 12 3 4 2 5 80 7 575
2020 Client contact centre 36 33 13 3 5 2 8 76 9 112
2020 Communications or public affairs 51 30 12 1 0 3 4 87 1 110
2020 Access to information and privacy 61 22 0 6 0 3 9 94 6 36
2020 Security 66 29 6 0 0 0 0 94 0 18
2020 Science and technology 56 26 9 5 2 1 2 84 7 111
2020 Administration and operations 55 25 11 3 2 1 4 83 5 436
2020 Human resources 57 27 10 3 1 0 3 86 4 165
2020 Financial management 68 20 6 2 1 2 2 91 3 105
2020 Procurement 32 31 24 7 0 0 6 67 7 16
2020 Information management 50 26 11 7 2 1 3 79 10 127
2020 Information technology 49 29 11 4 1 2 3 83 6 500
2020 Internal audit 71 19 10 0 0 0 0 90 0 10
2020 Evaluation 68 20 4 4 0 4 0 92 4 25
2020 Data sciences 52 28 12 4 2 1 3 82 6 726
2020 Policy 70 23 7 0 0 0 0 93 0 30
2020 Project management 64 24 8 2 1 0 1 90 2 395
2020 Other services to the public 49 29 14 5 1 1 2 81 5 151
2020 None of the above 50 27 12 3 1 2 5 82 5 518
2019 Client contact centre 40 29 15 6 4 2 4 73 10 137
2019 Health care practitioners 18 33 18 0 0 0 30 74 0 16
2019 Communications or public affairs 52 23 14 2 3 1 6 80 5 111
2019 Access to information and privacy 52 27 14 3 0 0 5 83 3 37
2019 Security 35 20 31 7 0 0 7 59 7 15
2019 Science and technology 53 32 8 1 1 2 3 89 2 141
2019 Library services 49 17 12 0 0 0 21 84 0 11
2019 Administration and operations 43 33 12 3 2 0 6 81 6 396
2019 Human resources 63 16 10 2 3 1 4 84 5 140
2019 Financial management 60 30 6 3 0 1 1 91 3 120
2019 Procurement 34 59 6 0 0 0 0 94 0 15
2019 Information management 45 26 16 5 3 2 4 75 9 150
2019 Information technology 47 30 12 5 1 2 3 81 6 590
2019 Internal audit 79 21 0 0 0 0 0 100 0 10
2019 Evaluation 54 24 16 3 0 0 3 80 3 33
2019 Data sciences 54 23 11 5 2 1 4 81 8 762
2019 Policy 72 24 4 0 0 0 0 96 0 25
2019 Project management 57 29 9 1 0 1 1 88 2 403
2019 Other services to the public 43 32 13 5 1 1 4 79 6 166
2019 None of the above 48 25 14 3 2 1 7 79 6 562

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 34 10 5 0 1 0 85 5 110
2022 Communications or public affairs 65 26 2 2 3 0 2 92 5 145
2022 Access to information and privacy 59 26 7 4 2 0 2 87 6 45
2022 Security 50 19 12 10 0 0 9 75 11 20
2022 Science and technology 56 28 8 3 2 3 0 87 5 175
2022 Library services 63 24 7 6 0 0 0 87 6 15
2022 Administration and operations 48 29 11 8 4 1 0 78 12 405
2022 Human resources 43 37 9 5 2 0 2 83 7 175
2022 Financial management 63 28 6 2 2 0 0 90 3 110
2022 Procurement 69 11 15 5 0 0 0 80 5 15
2022 Information management 58 28 7 7 1 0 0 85 8 155
2022 Information technology 53 31 9 4 2 1 0 84 7 520
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 64 23 6 2 2 2 0 89 4 40
2022 Data sciences 59 28 7 4 3 0 0 87 6 890
2022 Policy 58 27 4 6 4 0 0 85 10 55
2022 Project management 53 32 7 6 2 1 0 85 8 500
2022 Other services to the public 62 27 5 3 1 1 1 91 4 195
2022 None of the above 50 30 9 5 4 1 1 82 9 570
2020 Client contact centre 51 33 7 7 1 1 1 85 8 113
2020 Communications or public affairs 53 35 5 4 3 0 0 88 6 110
2020 Access to information and privacy 56 30 3 8 0 3 0 89 8 36
2020 Security 66 21 0 13 0 0 0 87 13 18
2020 Science and technology 54 29 10 3 4 0 0 83 7 112
2020 Administration and operations 58 28 6 4 4 0 0 86 8 436
2020 Human resources 56 29 8 4 2 1 1 86 6 166
2020 Financial management 61 28 5 4 2 1 0 89 6 105
2020 Procurement 38 44 6 5 0 0 6 88 5 16
2020 Information management 54 26 8 8 2 1 1 81 10 128
2020 Information technology 53 32 9 4 1 1 0 86 5 502
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 56 32 8 4 0 0 0 88 4 25
2020 Data sciences 54 32 8 3 2 0 0 87 6 727
2020 Policy 64 23 13 0 0 0 0 87 0 30
2020 Project management 55 30 9 4 3 0 0 85 6 395
2020 Other services to the public 53 32 8 5 1 0 1 86 7 151
2020 None of the above 52 31 9 5 2 0 0 83 8 519
2019 Client contact centre 44 35 9 6 6 1 0 79 12 137
2019 Health care practitioners 51 43 0 6 0 0 0 94 6 16
2019 Communications or public affairs 62 29 3 4 2 0 0 90 6 112
2019 Access to information and privacy 67 27 6 0 0 0 0 94 0 37
2019 Security 47 32 7 14 0 0 0 79 14 15
2019 Science and technology 50 34 7 5 1 0 2 86 6 141
2019 Library services 66 34 0 0 0 0 0 100 0 11
2019 Administration and operations 51 29 8 6 4 1 0 81 10 398
2019 Human resources 60 19 11 9 2 0 0 79 10 140
2019 Financial management 60 28 10 2 1 0 0 87 3 119
2019 Procurement 70 24 6 0 0 0 0 94 0 16
2019 Information management 50 33 9 4 3 1 1 85 7 149
2019 Information technology 51 30 9 6 4 0 1 81 10 589
2019 Internal audit 60 40 0 0 0 0 0 100 0 10
2019 Evaluation 59 25 12 0 0 4 0 87 0 33
2019 Data sciences 54 28 9 5 3 0 1 83 7 760
2019 Policy 56 28 12 0 4 0 0 84 4 25
2019 Project management 49 36 7 6 2 0 0 85 9 404
2019 Other services to the public 48 30 10 9 1 1 1 80 10 166
2019 None of the above 50 29 10 7 3 1 1 80 10 557
2018 Client contact centre 47 37 6 5 3 1 1 86 8 129
2018 Communications or public affairs 49 30 9 6 4 1 0 80 11 94
2018 Access to information and privacy 51 40 4 4 0 0 0 92 4 23
2018 Science and technology 49 37 6 4 1 1 1 88 6 140
2018 Library services 67 23 10 0 0 0 0 90 0 12
2018 Administration and operations 55 25 7 8 4 1 0 81 12 375
2018 Human resources 53 31 7 4 4 0 1 85 8 136
2018 Financial management 56 27 13 3 1 0 0 83 4 107
2018 Information management 46 39 9 5 1 0 0 85 6 141
2018 Information technology 46 32 10 7 3 1 0 79 10 504
2018 Evaluation 64 20 10 7 0 0 0 84 7 29
2018 Data sciences 55 27 8 6 3 0 0 83 9 726
2018 Policy 48 34 10 3 3 0 0 83 7 29
2018 Project management 47 35 9 4 4 0 1 83 8 365
2018 Other services to the public 55 31 8 5 1 0 0 86 6 136
2018 None of the above 47 33 9 7 2 1 0 81 10 532

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 55 30 10 3 1 1 0 86 4 110
2022 Communications or public affairs 75 14 3 5 2 0 0 90 7 145
2022 Access to information and privacy 70 17 11 2 0 0 0 87 2 45
2022 Security 50 28 16 5 0 0 0 79 5 20
2022 Science and technology 64 25 5 2 3 1 0 89 5 175
2022 Library services 69 18 7 6 0 0 0 87 6 15
2022 Administration and operations 53 27 11 5 4 0 0 80 9 405
2022 Human resources 55 30 8 4 2 0 1 86 6 175
2022 Financial management 69 19 6 4 2 0 0 88 6 110
2022 Procurement 62 31 7 0 0 0 0 93 0 15
2022 Information management 64 24 7 3 1 1 0 89 4 160
2022 Information technology 59 27 7 4 3 0 0 86 7 525
2022 Internal audit 66 34 0 0 0 0 0 100 0 15
2022 Evaluation 67 17 6 5 2 2 0 87 7 40
2022 Data sciences 64 24 5 4 2 0 0 88 7 890
2022 Policy 65 23 3 5 4 0 0 88 9 55
2022 Project management 56 27 9 4 4 1 0 83 8 500
2022 Other services to the public 63 23 6 7 0 0 1 87 7 195
2022 None of the above 57 25 9 4 4 0 1 82 9 575
2020 Client contact centre 54 34 4 5 3 1 0 89 7 113
2020 Communications or public affairs 58 28 6 5 3 0 0 86 8 109
2020 Access to information and privacy 50 34 10 5 0 0 0 84 5 36
2020 Security 71 15 13 0 0 0 0 87 0 18
2020 Science and technology 60 23 8 6 3 1 0 83 9 111
2020 Administration and operations 62 25 6 2 4 0 0 88 6 436
2020 Human resources 59 23 7 5 4 0 2 84 9 165
2020 Financial management 67 23 4 3 2 1 0 91 5 105
2020 Procurement 52 25 18 6 0 0 0 77 6 16
2020 Information management 64 21 5 8 1 1 1 87 9 128
2020 Information technology 60 27 7 3 2 0 0 88 5 502
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 72 20 8 0 0 0 0 92 0 25
2020 Data sciences 62 24 6 6 2 0 0 86 8 726
2020 Policy 67 23 10 0 0 0 0 90 0 30
2020 Project management 59 28 6 4 2 0 0 88 6 395
2020 Other services to the public 52 29 10 8 2 0 0 80 10 150
2020 None of the above 61 23 8 6 2 0 0 85 8 520
2019 Client contact centre 54 25 10 5 5 1 0 79 10 136
2019 Health care practitioners 70 24 6 0 0 0 0 94 0 16
2019 Communications or public affairs 70 23 3 3 1 0 0 93 4 111
2019 Access to information and privacy 73 22 2 3 0 0 0 95 3 37
2019 Security 51 22 20 7 0 0 0 73 7 15
2019 Science and technology 59 26 7 6 2 0 0 85 8 140
2019 Library services 63 37 0 0 0 0 0 100 0 11
2019 Administration and operations 54 28 8 6 4 0 0 82 10 399
2019 Human resources 68 15 10 4 3 1 0 84 6 140
2019 Financial management 62 26 8 2 1 1 0 89 3 121
2019 Procurement 58 17 18 0 6 0 0 76 6 16
2019 Information management 56 28 9 3 3 1 1 85 6 149
2019 Information technology 58 26 9 4 3 0 0 84 7 587
2019 Internal audit 70 30 0 0 0 0 0 100 0 10
2019 Evaluation 66 25 6 3 0 0 0 91 3 33
2019 Data sciences 60 26 7 5 2 0 0 86 7 761
2019 Policy 61 30 4 0 4 0 0 91 4 23
2019 Project management 55 31 7 4 3 0 0 86 7 403
2019 Other services to the public 49 32 10 8 1 1 0 81 9 165
2019 None of the above 56 26 9 5 3 0 0 82 8 556
2018 Client contact centre 48 33 12 4 4 0 0 81 7 130
2018 Communications or public affairs 59 27 4 4 5 1 0 86 10 94
2018 Access to information and privacy 55 31 13 0 0 0 0 87 0 23
2018 Science and technology 59 25 10 2 3 1 0 85 5 140
2018 Library services 67 24 9 0 0 0 0 91 0 13
2018 Administration and operations 56 25 8 6 4 0 0 81 11 375
2018 Human resources 58 25 9 6 2 0 0 83 8 136
2018 Financial management 57 25 10 7 1 0 0 82 8 109
2018 Information management 51 33 10 2 3 0 1 85 5 141
2018 Information technology 49 30 12 4 4 1 0 80 8 503
2018 Evaluation 67 16 10 7 0 0 0 84 7 29
2018 Data sciences 57 27 7 6 3 1 0 84 9 726
2018 Policy 62 17 10 3 7 0 0 79 10 29
2018 Project management 52 31 7 7 3 0 0 83 10 367
2018 Other services to the public 59 24 12 2 3 0 0 83 5 137
2018 None of the above 54 26 11 5 3 1 0 81 8 530

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 30 42 14 4 3 7 0 77 7 110
2022 Communications or public affairs 37 29 9 9 10 5 0 70 20 145
2022 Access to information and privacy 59 25 12 4 0 0 0 84 4 45
2022 Security 31 25 12 13 8 11 0 63 23 20
2022 Science and technology 30 29 13 12 11 4 1 63 24 175
2022 Library services 31 19 25 18 7 0 0 50 26 15
2022 Administration and operations 32 32 14 9 5 8 1 70 15 405
2022 Human resources 32 32 13 8 6 7 2 70 16 175
2022 Financial management 30 37 14 8 8 2 0 69 17 110
2022 Procurement 45 27 18 5 0 5 0 77 5 15
2022 Information management 40 24 14 8 7 7 0 68 16 160
2022 Information technology 26 29 13 7 11 13 0 64 21 525
2022 Internal audit 14 70 6 5 0 5 0 88 6 15
2022 Evaluation 29 37 6 16 0 13 0 75 18 40
2022 Data sciences 34 26 12 9 8 12 1 68 19 890
2022 Policy 44 25 10 9 5 8 0 75 15 55
2022 Project management 30 29 14 12 7 8 0 65 20 500
2022 Other services to the public 45 22 11 6 6 10 0 74 14 195
2022 None of the above 27 26 15 8 9 14 1 62 20 570
2020 Client contact centre 36 39 9 5 3 7 0 80 10 113
2020 Communications or public affairs 30 28 14 8 6 14 0 67 16 110
2020 Access to information and privacy 52 28 9 3 0 8 0 88 3 36
2020 Security 58 23 13 0 0 5 0 86 0 18
2020 Science and technology 34 38 9 2 4 12 0 83 7 112
2020 Administration and operations 47 27 10 2 3 10 0 83 6 434
2020 Human resources 40 32 13 4 3 7 1 78 8 165
2020 Financial management 56 29 4 4 1 6 1 91 5 105
2020 Procurement 46 19 10 13 0 13 0 74 14 16
2020 Information management 48 26 11 3 1 11 0 83 4 128
2020 Information technology 37 28 14 4 1 16 1 78 6 501
2020 Internal audit 50 50 0 0 0 0 0 100 0 10
2020 Evaluation 48 20 8 8 0 16 0 81 10 25
2020 Data sciences 42 32 11 4 2 10 0 82 6 726
2020 Policy 54 23 7 7 0 10 0 85 7 30
2020 Project management 42 34 11 4 4 6 0 80 8 393
2020 Other services to the public 43 35 10 3 0 9 1 86 3 151
2020 None of the above 41 29 12 5 2 11 0 79 7 519
2019 Client contact centre 31 33 23 7 3 4 0 66 10 136
2019 Health care practitioners 33 19 24 0 18 0 6 55 19 16
2019 Communications or public affairs 41 31 8 5 3 12 1 82 9 112
2019 Access to information and privacy 54 22 16 3 0 5 0 80 3 37
2019 Security 41 7 33 7 12 0 0 47 19 15
2019 Science and technology 32 39 13 4 4 8 0 77 9 141
2019 Library services 58 17 8 8 0 9 0 83 9 11
2019 Administration and operations 42 33 11 5 3 6 0 80 8 397
2019 Human resources 40 30 16 6 3 4 1 75 9 139
2019 Financial management 47 32 9 7 1 5 0 83 8 119
2019 Procurement 32 37 0 6 19 6 0 74 26 16
2019 Information management 45 31 11 3 1 8 1 84 4 149
2019 Information technology 29 31 16 6 4 14 0 69 12 587
2019 Internal audit 31 40 9 10 0 9 0 78 11 10
2019 Evaluation 47 20 9 6 6 12 0 76 14 33
2019 Data sciences 39 29 12 5 3 11 1 77 9 758
2019 Policy 52 28 0 8 4 8 0 87 13 25
2019 Project management 35 41 11 6 4 2 0 78 11 401
2019 Other services to the public 42 31 14 2 2 9 0 81 4 166
2019 None of the above 34 32 13 7 2 12 0 75 10 558
2018 Client contact centre 32 39 11 7 6 4 1 75 14 130
2018 Communications or public affairs 25 35 13 10 5 11 0 67 18 94
2018 Access to information and privacy 48 22 0 13 0 13 4 84 16 23
2018 Science and technology 38 35 11 5 1 11 0 81 7 140
2018 Library services 62 31 0 0 0 7 0 100 0 13
2018 Administration and operations 44 32 10 6 3 6 0 81 9 375
2018 Human resources 34 34 11 7 5 7 1 75 13 137
2018 Financial management 49 35 7 4 2 4 0 87 6 109
2018 Information management 46 27 13 5 0 8 1 80 6 139
2018 Information technology 27 35 17 5 3 12 0 72 9 506
2018 Evaluation 46 28 10 0 10 7 0 79 10 29
2018 Data sciences 38 32 12 4 3 11 0 79 8 726
2018 Policy 45 24 3 14 0 14 0 80 16 29
2018 Project management 34 34 16 7 4 5 0 72 11 367
2018 Other services to the public 35 36 14 5 1 9 0 79 6 137
2018 None of the above 35 31 15 8 2 10 0 72 11 533

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 36 17 14 4 2 0 65 18 110
2022 Communications or public affairs 29 27 14 13 14 4 0 58 27 145
2022 Access to information and privacy 54 26 14 2 4 0 0 80 6 45
2022 Security 31 19 24 18 0 8 0 54 20 20
2022 Science and technology 25 22 16 17 18 2 0 48 36 175
2022 Library services 26 20 11 18 26 0 0 45 44 15
2022 Administration and operations 29 30 17 10 11 3 0 61 22 405
2022 Human resources 27 29 17 12 10 4 1 59 23 175
2022 Financial management 29 31 13 11 13 1 1 61 25 110
2022 Procurement 37 8 20 19 10 0 5 48 31 15
2022 Information management 30 26 13 12 17 1 0 57 29 155
2022 Information technology 20 23 16 17 20 3 0 45 39 525
2022 Internal audit 25 64 0 11 0 0 0 89 11 15
2022 Evaluation 31 26 11 18 9 5 0 60 28 40
2022 Data sciences 25 26 13 14 17 4 0 54 32 890
2022 Policy 34 33 3 20 10 0 0 67 30 55
2022 Project management 22 28 15 18 15 3 0 51 34 500
2022 Other services to the public 35 29 15 9 10 2 0 65 19 195
2022 None of the above 20 26 18 13 17 6 0 48 32 570
2020 Client contact centre 36 38 14 6 4 2 0 75 11 112
2020 Communications or public affairs 33 32 12 9 8 5 0 69 18 110
2020 Access to information and privacy 48 30 8 9 6 0 0 77 14 36
2020 Security 58 29 0 0 8 5 0 92 8 18
2020 Science and technology 30 41 10 7 8 5 0 74 15 112
2020 Administration and operations 45 34 9 5 3 4 0 83 8 435
2020 Human resources 38 34 14 7 3 3 1 75 11 165
2020 Financial management 55 33 4 5 1 2 0 90 6 105
2020 Procurement 39 32 11 18 0 0 0 71 18 16
2020 Information management 46 33 9 9 2 1 0 80 10 128
2020 Information technology 32 35 17 7 4 5 0 71 11 499
2020 Internal audit 60 40 0 0 0 0 0 100 0 10
2020 Evaluation 36 32 24 4 4 0 0 68 8 25
2020 Data sciences 36 37 13 9 3 2 0 75 12 725
2020 Policy 57 23 13 3 0 3 0 83 3 30
2020 Project management 34 41 11 8 5 2 0 76 13 394
2020 Other services to the public 39 45 8 5 0 3 0 87 5 150
2020 None of the above 34 35 16 8 3 3 0 72 11 519
2019 Client contact centre 30 37 18 9 5 1 0 68 14 133
2019 Health care practitioners 14 30 12 18 18 0 6 48 39 16
2019 Communications or public affairs 36 35 8 10 5 4 1 75 16 110
2019 Access to information and privacy 44 37 13 3 0 3 0 84 3 36
2019 Security 25 29 20 14 12 0 0 54 26 15
2019 Science and technology 22 41 18 9 6 4 0 66 16 141
2019 Library services 49 26 0 16 0 9 0 83 17 11
2019 Administration and operations 33 39 12 8 4 4 0 75 13 398
2019 Human resources 31 40 12 11 4 2 0 73 15 139
2019 Financial management 45 36 12 5 2 2 0 82 7 120
2019 Procurement 32 37 6 12 13 0 0 69 25 16
2019 Information management 43 35 10 5 3 3 1 81 9 149
2019 Information technology 24 34 18 11 7 6 0 62 19 589
2019 Internal audit 10 70 10 9 0 0 0 80 9 10
2019 Evaluation 44 26 12 6 9 3 0 72 15 33
2019 Data sciences 35 33 17 7 4 3 0 70 12 760
2019 Policy 46 38 8 4 4 0 0 83 8 24
2019 Project management 30 39 14 9 7 1 0 70 16 401
2019 Other services to the public 37 31 18 6 4 5 0 71 10 166
2019 None of the above 28 37 16 10 5 4 1 67 16 560
2018 Client contact centre 31 41 10 10 6 1 1 73 16 129
2018 Communications or public affairs 23 41 14 11 8 4 0 66 19 94
2018 Access to information and privacy 44 40 5 8 0 3 0 86 8 23
2018 Science and technology 28 40 13 11 4 4 0 71 15 137
2018 Library services 52 41 0 0 0 7 0 100 0 13
2018 Administration and operations 39 37 13 5 5 2 0 77 10 375
2018 Human resources 31 36 11 12 6 4 0 70 19 136
2018 Financial management 46 39 5 3 5 2 0 87 7 107
2018 Information management 40 39 10 9 1 1 1 80 10 138
2018 Information technology 25 38 19 8 6 4 0 66 14 504
2018 Evaluation 43 24 17 0 10 7 0 71 10 29
2018 Data sciences 35 35 14 8 3 4 0 73 12 723
2018 Policy 41 31 10 14 0 3 0 75 14 29
2018 Project management 26 40 16 11 4 3 0 68 15 365
2018 Other services to the public 29 34 25 7 2 2 0 65 9 137
2018 None of the above 29 35 16 12 4 5 0 67 17 531

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 18 37 15 15 11 4 0 58 27 110
2022 Communications or public affairs 24 19 14 21 15 6 1 46 39 145
2022 Access to information and privacy 38 39 14 2 6 0 0 78 8 45
2022 Security 16 20 32 20 4 8 0 39 26 20
2022 Science and technology 19 20 17 15 23 4 0 42 40 175
2022 Library services 20 12 13 30 26 0 0 32 56 15
2022 Administration and operations 20 27 20 15 13 4 0 50 29 405
2022 Human resources 14 29 21 19 11 5 1 45 32 175
2022 Financial management 16 32 20 13 16 2 0 50 30 110
2022 Procurement 33 19 5 14 25 5 0 54 41 15
2022 Information management 20 26 18 16 15 5 1 49 33 160
2022 Information technology 14 23 16 20 21 7 0 39 44 525
2022 Internal audit 11 57 11 11 0 11 0 75 13 15
2022 Evaluation 23 25 20 9 11 12 0 54 23 40
2022 Data sciences 18 23 17 16 18 8 0 44 37 890
2022 Policy 31 30 10 18 10 2 0 62 28 55
2022 Project management 14 25 17 21 19 4 0 40 42 500
2022 Other services to the public 26 29 17 13 8 7 0 59 23 195
2022 None of the above 15 23 17 18 18 9 1 41 40 570
2020 Client contact centre 27 37 18 7 7 4 0 67 14 113
2020 Communications or public affairs 18 27 15 16 11 12 0 52 31 110
2020 Access to information and privacy 37 39 13 3 9 0 0 76 11 36
2020 Security 58 15 13 0 0 13 0 85 0 18
2020 Science and technology 30 34 14 9 7 6 0 68 17 111
2020 Administration and operations 36 35 13 7 3 7 0 76 10 433
2020 Human resources 28 37 15 12 3 4 0 69 15 166
2020 Financial management 42 33 14 7 1 4 0 78 8 105
2020 Procurement 39 37 6 13 6 0 0 75 18 16
2020 Information management 27 40 16 7 2 7 0 72 10 128
2020 Information technology 25 31 19 11 5 10 0 61 17 500
2020 Internal audit 40 60 0 0 0 0 0 100 0 10
2020 Evaluation 32 40 24 0 4 0 0 72 4 25
2020 Data sciences 28 35 18 11 3 4 0 66 15 725
2020 Policy 44 27 13 13 0 3 0 72 14 30
2020 Project management 23 40 17 13 4 2 0 65 17 395
2020 Other services to the public 30 35 18 10 1 5 1 69 11 151
2020 None of the above 24 34 16 12 4 8 0 64 18 516
2019 Client contact centre 23 34 21 13 4 5 0 60 17 136
2019 Health care practitioners 8 12 31 24 18 0 6 22 45 16
2019 Communications or public affairs 25 36 17 9 6 6 1 66 16 111
2019 Access to information and privacy 41 30 19 8 0 3 0 73 8 37
2019 Security 25 22 33 7 12 0 0 47 19 15
2019 Science and technology 18 36 19 14 6 7 0 58 21 141
2019 Library services 46 17 0 25 0 12 0 72 28 11
2019 Administration and operations 24 36 18 9 5 7 1 65 15 396
2019 Human resources 23 37 16 12 7 4 0 63 20 137
2019 Financial management 31 38 16 10 3 2 0 71 13 119
2019 Procurement 32 30 13 12 13 0 0 62 25 16
2019 Information management 37 28 15 9 4 7 1 70 14 148
2019 Information technology 17 29 20 15 9 10 0 51 27 588
2019 Internal audit 0 70 21 0 9 0 0 70 9 10
2019 Evaluation 26 38 12 9 6 9 0 70 16 33
2019 Data sciences 24 34 19 9 4 10 0 64 15 757
2019 Policy 24 48 8 12 4 4 0 75 17 25
2019 Project management 19 36 21 15 8 2 0 56 23 400
2019 Other services to the public 25 34 18 10 5 7 0 64 17 166
2019 None of the above 20 30 23 11 5 11 1 56 18 560
2018 Client contact centre 23 33 22 11 6 4 2 59 18 129
2018 Communications or public affairs 14 34 14 22 7 8 0 52 32 94
2018 Access to information and privacy 31 50 9 4 0 6 0 86 4 23
2018 Science and technology 20 33 22 11 6 8 0 57 19 139
2018 Library services 58 34 0 0 0 8 0 100 0 12
2018 Administration and operations 30 36 16 7 4 7 0 71 11 377
2018 Human resources 23 34 19 13 5 5 1 61 19 137
2018 Financial management 28 42 13 8 5 4 0 73 13 109
2018 Information management 26 39 15 9 3 8 1 71 13 137
2018 Information technology 20 30 23 12 6 10 0 55 19 505
2018 Evaluation 28 34 17 0 10 11 0 70 11 29
2018 Data sciences 25 33 17 12 4 9 0 64 17 722
2018 Policy 28 35 10 21 0 7 0 67 22 29
2018 Project management 17 39 20 15 5 3 0 58 21 367
2018 Other services to the public 23 25 33 8 3 9 0 53 11 137
2018 None of the above 19 31 19 16 4 10 1 56 23 531

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 21 34 21 12 8 4 0 58 21 110
2022 Communications or public affairs 23 30 12 18 16 2 0 54 35 145
2022 Access to information and privacy 33 38 18 7 3 0 0 71 10 45
2022 Security 20 14 22 30 15 0 0 33 45 20
2022 Science and technology 19 22 14 24 19 2 0 42 44 175
2022 Library services 20 12 6 25 37 0 0 32 62 15
2022 Administration and operations 19 31 17 16 14 2 0 52 31 405
2022 Human resources 17 32 18 18 14 1 0 49 32 175
2022 Financial management 18 27 24 12 17 2 0 45 30 110
2022 Procurement 30 35 18 13 5 0 0 65 18 15
2022 Information management 22 28 12 23 12 2 1 51 36 160
2022 Information technology 15 27 13 20 21 3 0 43 43 525
2022 Internal audit 5 56 11 18 0 11 0 68 20 15
2022 Evaluation 25 39 6 14 13 3 0 66 28 40
2022 Data sciences 19 28 12 18 20 3 0 49 39 890
2022 Policy 28 29 5 25 13 0 0 57 38 55
2022 Project management 14 29 15 20 20 1 0 44 41 500
2022 Other services to the public 28 33 10 14 12 3 0 63 27 195
2022 None of the above 14 26 15 17 21 6 0 43 41 570
2020 Client contact centre 26 38 11 14 9 2 0 66 23 112
2020 Communications or public affairs 23 30 19 16 10 2 0 54 26 110
2020 Access to information and privacy 37 33 8 10 9 3 0 72 19 36
2020 Security 48 15 23 8 0 5 0 67 8 18
2020 Science and technology 26 40 12 12 8 2 0 67 20 111
2020 Administration and operations 33 38 11 9 6 3 0 74 15 435
2020 Human resources 32 33 15 11 6 2 0 67 17 166
2020 Financial management 39 37 11 10 1 1 0 77 11 105
2020 Procurement 32 50 6 6 6 0 0 82 12 16
2020 Information management 24 45 12 14 3 1 0 71 17 128
2020 Information technology 27 33 17 13 5 5 0 63 19 502
2020 Internal audit 29 60 0 11 0 0 0 89 11 10
2020 Evaluation 36 32 24 0 4 4 0 71 4 25
2020 Data sciences 29 34 17 13 5 2 0 65 18 727
2020 Policy 34 30 23 10 0 3 0 65 10 30
2020 Project management 23 38 18 14 5 1 0 63 20 395
2020 Other services to the public 29 43 11 11 5 2 0 74 15 151
2020 None of the above 26 33 16 15 6 4 0 62 22 520
2019 Client contact centre 20 41 22 12 4 2 0 62 16 135
2019 Health care practitioners 8 12 19 24 30 0 6 22 58 16
2019 Communications or public affairs 24 41 7 12 11 3 1 68 25 112
2019 Access to information and privacy 46 29 14 10 0 0 0 76 10 37
2019 Security 25 41 14 14 7 0 0 66 20 15
2019 Science and technology 17 35 21 13 9 5 0 55 23 141
2019 Library services 37 38 9 8 8 0 0 75 16 11
2019 Administration and operations 24 39 16 10 8 4 0 65 18 396
2019 Human resources 25 34 15 15 10 1 0 60 25 137
2019 Financial management 27 42 12 16 2 1 0 70 18 117
2019 Procurement 17 39 19 19 6 0 0 56 25 16
2019 Information management 29 41 10 11 5 3 1 73 16 149
2019 Information technology 18 30 19 16 12 5 0 50 30 589
2019 Internal audit 0 91 0 0 9 0 0 91 9 10
2019 Evaluation 26 35 18 15 6 0 0 61 21 33
2019 Data sciences 23 36 18 13 6 4 0 61 20 759
2019 Policy 16 36 16 12 12 8 0 56 26 25
2019 Project management 18 38 16 17 9 1 0 57 26 401
2019 Other services to the public 22 37 17 13 7 3 0 61 21 166
2019 None of the above 18 33 18 15 9 6 0 55 27 558
2018 Client contact centre 21 37 17 13 8 2 1 60 22 130
2018 Communications or public affairs 16 31 20 14 13 6 0 50 29 94
2018 Access to information and privacy 25 54 8 4 0 9 0 87 4 23
2018 Science and technology 16 38 21 17 6 2 0 55 23 140
2018 Library services 28 65 0 7 0 0 0 93 7 13
2018 Administration and operations 27 38 13 11 7 4 0 68 19 377
2018 Human resources 19 39 16 14 8 4 0 60 23 137
2018 Financial management 28 40 14 10 4 3 0 71 14 108
2018 Information management 27 41 16 13 1 2 1 69 15 139
2018 Information technology 17 34 19 14 10 6 0 54 26 505
2018 Evaluation 22 45 17 3 10 3 0 69 14 29
2018 Data sciences 22 36 18 13 7 4 0 60 21 726
2018 Policy 24 28 17 28 0 3 0 54 29 29
2018 Project management 15 36 21 18 9 2 0 51 27 367
2018 Other services to the public 22 34 19 15 7 3 0 57 23 137
2018 None of the above 19 33 19 17 7 5 0 55 26 531
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 42 18 6 7 0 0 70 13 110
2022 Communications or public affairs 49 31 9 6 6 0 1 80 12 145
2022 Access to information and privacy 60 32 0 6 3 0 0 91 9 45
2022 Security 40 26 29 0 6 0 0 66 6 20
2022 Science and technology 38 41 11 5 5 0 0 79 10 175
2022 Library services 32 31 19 0 18 0 0 63 18 15
2022 Administration and operations 36 36 10 10 8 1 0 72 18 405
2022 Human resources 36 35 14 11 4 0 0 71 15 175
2022 Financial management 33 42 19 4 2 0 0 75 6 110
2022 Procurement 51 18 18 8 5 0 0 69 13 15
2022 Information management 35 34 19 8 4 0 0 69 12 160
2022 Information technology 31 38 16 7 8 0 0 69 16 520
2022 Internal audit 79 21 0 0 0 0 0 100 0 15
2022 Evaluation 43 37 11 2 7 0 0 80 9 40
2022 Data sciences 39 38 11 8 4 0 0 77 12 890
2022 Policy 44 36 9 6 5 0 0 80 11 55
2022 Project management 32 37 15 9 7 0 1 69 16 500
2022 Other services to the public 42 39 10 4 4 0 1 81 9 195
2022 None of the above 31 39 14 8 7 1 0 71 15 570
2020 Client contact centre 36 31 18 11 4 0 0 67 15 113
2020 Communications or public affairs 39 40 10 6 4 0 0 80 11 110
2020 Access to information and privacy 45 39 10 6 0 0 0 84 6 36
2020 Security 58 29 13 0 0 0 0 87 0 18
2020 Science and technology 27 47 9 12 5 0 0 74 17 111
2020 Administration and operations 43 34 11 7 4 0 0 78 11 435
2020 Human resources 45 32 9 11 2 1 1 78 13 166
2020 Financial management 46 34 14 4 3 0 0 80 7 105
2020 Procurement 26 44 5 13 13 0 0 70 25 16
2020 Information management 41 37 11 8 2 1 0 79 10 128
2020 Information technology 36 40 12 8 3 0 1 76 12 502
2020 Internal audit 50 40 10 0 0 0 0 90 0 10
2020 Evaluation 44 36 16 4 0 0 0 80 4 25
2020 Data sciences 39 40 10 7 3 0 0 80 10 725
2020 Policy 64 20 10 7 0 0 0 83 7 30
2020 Project management 39 37 13 7 4 0 0 75 11 390
2020 Other services to the public 41 36 11 7 5 1 0 77 12 150
2020 None of the above 41 36 10 8 4 0 0 78 12 519
2019 Client contact centre 35 33 18 7 6 1 0 69 14 137
2019 Health care practitioners 21 25 18 24 12 0 0 45 37 16
2019 Communications or public affairs 42 42 9 5 3 0 0 83 8 112
2019 Access to information and privacy 51 35 8 6 0 0 0 86 6 37
2019 Security 42 32 26 0 0 0 0 74 0 15
2019 Science and technology 33 38 15 9 5 0 0 72 13 141
2019 Library services 45 43 12 0 0 0 0 88 0 11
2019 Administration and operations 33 38 14 9 6 0 0 71 15 398
2019 Human resources 40 34 7 12 6 1 0 74 19 140
2019 Financial management 32 53 7 7 1 1 0 86 8 121
2019 Procurement 21 31 29 13 6 0 0 52 19 16
2019 Information management 36 38 12 9 5 0 1 74 14 149
2019 Information technology 26 44 15 9 6 0 0 70 15 590
2019 Internal audit 50 40 0 0 9 0 0 91 9 10
2019 Evaluation 49 20 12 9 6 4 0 72 15 33
2019 Data sciences 38 38 11 9 3 0 0 76 12 763
2019 Policy 48 24 12 12 4 0 0 72 16 25
2019 Project management 29 43 12 9 6 0 0 72 15 403
2019 Other services to the public 32 41 12 8 7 0 0 72 16 166
2019 None of the above 32 40 14 9 4 0 0 73 13 560
2018 Client contact centre 34 35 13 5 10 1 1 71 15 129
2018 Communications or public affairs 27 43 14 8 7 0 0 70 16 93
2018 Access to information and privacy 36 42 17 4 0 0 0 79 4 23
2018 Science and technology 36 38 17 7 1 1 0 75 8 138
2018 Library services 37 40 23 0 0 0 0 77 0 13
2018 Administration and operations 32 39 14 9 5 1 0 71 15 377
2018 Human resources 35 40 8 14 4 0 0 75 17 137
2018 Financial management 35 39 15 9 2 1 0 74 11 109
2018 Information management 35 38 8 10 5 1 2 76 15 139
2018 Information technology 26 37 20 10 7 0 0 63 16 503
2018 Evaluation 35 44 7 3 10 0 0 79 14 27
2018 Data sciences 35 38 13 9 5 0 1 74 14 728
2018 Policy 35 38 10 3 14 0 0 72 17 29
2018 Project management 29 40 16 9 6 0 0 69 15 365
2018 Other services to the public 31 39 15 8 6 0 0 70 15 137
2018 None of the above 31 36 15 12 4 0 1 68 17 532

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 47 4 9 1 0 0 86 10 110
2022 Communications or public affairs 51 32 6 8 3 0 0 83 11 145
2022 Access to information and privacy 53 36 6 2 2 0 0 90 4 45
2022 Security 30 41 14 16 0 0 0 71 16 20
2022 Science and technology 32 53 6 8 2 0 0 84 10 175
2022 Library services 59 23 7 11 0 0 0 82 11 15
2022 Administration and operations 34 46 6 10 4 0 0 80 13 405
2022 Human resources 32 45 10 10 4 0 0 77 14 175
2022 Financial management 36 47 9 7 1 0 0 83 8 110
2022 Procurement 44 44 12 0 0 0 0 88 0 15
2022 Information management 46 42 7 4 1 0 0 88 5 160
2022 Information technology 35 44 9 8 4 0 0 79 12 525
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 55 30 8 5 2 0 0 85 7 40
2022 Data sciences 42 44 6 7 2 0 0 85 9 890
2022 Policy 50 29 8 7 6 0 0 79 12 55
2022 Project management 33 43 9 11 3 0 0 76 14 500
2022 Other services to the public 49 39 6 5 1 0 1 89 6 195
2022 None of the above 36 44 9 8 3 0 0 80 11 575
2020 Client contact centre 36 41 11 8 3 0 1 78 11 112
2020 Communications or public affairs 37 39 12 10 2 0 0 76 12 110
2020 Access to information and privacy 45 39 6 8 3 0 0 83 11 36
2020 Security 43 36 8 13 0 0 0 79 13 18
2020 Science and technology 30 51 8 7 4 0 0 81 11 109
2020 Administration and operations 42 41 9 7 2 0 0 83 8 433
2020 Human resources 38 43 8 10 2 0 0 81 12 164
2020 Financial management 46 42 5 7 1 0 0 88 8 103
2020 Procurement 43 38 13 6 0 0 0 82 6 16
2020 Information management 44 36 9 10 1 0 0 80 11 128
2020 Information technology 34 45 10 8 2 0 0 79 11 498
2020 Internal audit 60 40 0 0 0 0 0 100 0 10
2020 Evaluation 44 32 12 8 4 0 0 76 12 25
2020 Data sciences 38 42 8 9 2 0 0 81 11 726
2020 Policy 67 20 7 3 3 0 0 87 7 30
2020 Project management 38 42 9 9 2 0 0 81 10 391
2020 Other services to the public 41 42 8 9 1 0 0 83 9 151
2020 None of the above 41 39 10 8 3 0 0 79 11 518
2019 Client contact centre 41 40 14 2 3 0 0 81 5 137
2019 Health care practitioners 39 37 6 18 0 0 0 76 18 16
2019 Communications or public affairs 43 40 7 8 1 0 0 84 9 110
2019 Access to information and privacy 57 35 3 5 0 0 0 92 5 37
2019 Security 50 27 16 7 0 0 0 77 7 15
2019 Science and technology 34 44 11 7 5 0 0 78 11 141
2019 Library services 83 9 0 8 0 0 0 92 8 11
2019 Administration and operations 40 42 9 6 3 0 0 82 9 397
2019 Human resources 37 40 10 9 4 1 0 77 13 140
2019 Financial management 32 46 12 9 1 0 0 77 10 119
2019 Procurement 20 67 6 7 0 0 0 87 7 16
2019 Information management 38 43 9 7 2 0 1 82 9 150
2019 Information technology 28 43 12 12 6 0 0 71 18 589
2019 Internal audit 70 21 0 9 0 0 0 91 9 10
2019 Evaluation 59 24 0 15 3 0 0 82 18 33
2019 Data sciences 36 44 11 7 2 0 0 80 9 760
2019 Policy 52 24 12 8 4 0 0 76 12 25
2019 Project management 31 45 11 10 3 0 0 76 13 405
2019 Other services to the public 35 38 13 9 4 0 1 74 13 165
2019 None of the above 35 45 11 7 2 0 0 80 9 558
2018 Client contact centre 36 43 9 7 4 0 1 80 11 130
2018 Communications or public affairs 34 49 8 8 1 0 0 83 9 93
2018 Access to information and privacy 47 49 4 0 0 0 0 96 0 22
2018 Science and technology 40 45 9 4 1 1 0 85 6 139
2018 Library services 53 47 0 0 0 0 0 100 0 13
2018 Administration and operations 33 46 11 7 2 0 0 79 10 378
2018 Human resources 33 42 16 8 1 0 1 76 9 137
2018 Financial management 30 47 14 4 5 0 0 77 8 109
2018 Information management 30 48 9 10 1 0 1 80 11 140
2018 Information technology 29 43 15 9 4 0 0 72 13 505
2018 Evaluation 49 33 8 3 7 0 0 82 10 27
2018 Data sciences 36 42 11 8 3 0 0 78 11 729
2018 Policy 35 35 14 14 3 0 0 69 17 29
2018 Project management 29 46 14 8 3 0 0 75 12 366
2018 Other services to the public 39 39 16 4 2 0 0 78 6 137
2018 None of the above 33 43 11 10 3 0 0 76 13 531

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 34 13 8 2 0 0 76 11 110
2022 Communications or public affairs 68 23 4 2 5 0 0 90 6 145
2022 Access to information and privacy 65 19 12 2 0 0 2 86 2 45
2022 Security 56 26 18 0 0 0 0 82 0 20
2022 Science and technology 48 35 10 3 3 1 0 84 6 175
2022 Library services 62 38 0 0 0 0 0 100 0 15
2022 Administration and operations 43 34 9 9 5 0 0 78 14 405
2022 Human resources 41 37 10 6 5 0 1 79 11 175
2022 Financial management 52 36 6 7 0 0 0 87 7 110
2022 Procurement 62 26 12 0 0 0 0 88 0 15
2022 Information management 51 34 5 6 2 1 1 86 8 160
2022 Information technology 46 35 11 5 3 0 0 81 8 525
2022 Internal audit 76 24 0 0 0 0 0 100 0 15
2022 Evaluation 60 22 9 5 2 2 0 84 7 40
2022 Data sciences 52 33 7 4 3 0 0 86 7 890
2022 Policy 49 29 7 10 4 0 0 79 14 55
2022 Project management 46 34 9 6 3 1 1 81 10 500
2022 Other services to the public 61 26 6 4 2 0 1 87 7 195
2022 None of the above 49 32 9 4 4 0 1 82 9 575
2020 Client contact centre 46 31 11 6 5 1 0 77 11 113
2020 Communications or public affairs 46 40 4 6 2 2 0 87 8 109
2020 Access to information and privacy 48 25 11 13 0 3 0 75 13 36
2020 Security 58 29 13 0 0 0 0 87 0 18
2020 Science and technology 53 26 10 6 4 1 0 79 11 112
2020 Administration and operations 53 30 8 5 3 1 0 83 9 434
2020 Human resources 55 26 9 7 2 0 1 81 10 166
2020 Financial management 57 27 8 4 2 0 2 86 6 103
2020 Procurement 45 25 13 11 0 0 6 74 12 16
2020 Information management 54 30 9 4 3 0 0 84 7 128
2020 Information technology 48 35 10 4 3 0 0 84 7 500
2020 Internal audit 60 30 0 10 0 0 0 90 10 10
2020 Evaluation 44 32 20 4 0 0 0 76 4 25
2020 Data sciences 51 32 9 5 3 0 0 83 7 727
2020 Policy 67 23 3 7 0 0 0 90 7 30
2020 Project management 48 32 12 5 2 0 1 81 7 394
2020 Other services to the public 48 33 7 8 3 0 1 82 11 149
2020 None of the above 48 32 10 7 2 0 1 81 8 519
2019 Client contact centre 41 33 12 5 7 1 2 76 12 135
2019 Health care practitioners 27 49 24 0 0 0 0 76 0 16
2019 Communications or public affairs 53 32 9 3 3 0 1 86 5 112
2019 Access to information and privacy 64 30 6 0 0 0 0 94 0 36
2019 Security 41 37 22 0 0 0 0 78 0 14
2019 Science and technology 50 29 10 6 3 1 1 80 9 141
2019 Library services 60 40 0 0 0 0 0 100 0 11
2019 Administration and operations 47 31 11 6 5 0 0 78 11 397
2019 Human resources 54 28 8 5 4 1 0 83 9 140
2019 Financial management 44 39 12 3 1 1 1 84 3 121
2019 Procurement 52 19 17 0 12 0 0 70 12 16
2019 Information management 49 28 13 5 3 1 1 78 9 149
2019 Information technology 45 35 11 6 3 1 0 80 9 591
2019 Internal audit 70 20 10 0 0 0 0 90 0 10
2019 Evaluation 66 13 15 6 0 0 0 79 6 33
2019 Data sciences 49 31 10 5 3 1 1 82 9 764
2019 Policy 56 20 16 4 4 0 0 76 8 25
2019 Project management 44 35 12 5 2 1 0 80 7 403
2019 Other services to the public 44 30 15 7 1 2 1 75 9 166
2019 None of the above 45 32 11 7 4 0 1 78 11 562
2018 Client contact centre 48 28 13 5 6 0 1 77 11 130
2018 Communications or public affairs 49 29 9 7 2 1 1 81 10 93
2018 Access to information and privacy 45 47 8 0 0 0 0 92 0 23
2018 Science and technology 46 39 8 4 2 1 1 86 5 140
2018 Library services 70 14 16 0 0 0 0 84 0 13
2018 Administration and operations 47 31 11 7 4 0 0 78 11 376
2018 Human resources 46 38 12 2 2 0 1 84 4 136
2018 Financial management 47 35 11 5 2 0 0 82 7 109
2018 Information management 45 35 13 3 3 1 1 82 5 141
2018 Information technology 37 40 13 6 4 0 1 77 10 506
2018 Evaluation 67 27 0 3 3 0 0 93 7 29
2018 Data sciences 48 33 8 7 3 1 1 82 10 724
2018 Policy 48 21 7 10 14 0 0 69 24 29
2018 Project management 41 38 9 6 5 0 0 80 11 366
2018 Other services to the public 48 37 9 4 1 0 0 85 6 137
2018 None of the above 46 32 11 8 3 1 0 78 11 532

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 36 14 10 5 0 1 71 15 110
2022 Communications or public affairs 31 27 12 13 14 1 2 60 28 145
2022 Access to information and privacy 36 33 14 17 0 0 0 69 17 45
2022 Security 42 25 14 13 6 0 0 68 19 20
2022 Science and technology 26 44 16 9 4 0 1 71 13 175
2022 Library services 50 20 11 5 13 0 0 71 18 15
2022 Administration and operations 26 40 12 13 9 0 1 66 22 405
2022 Human resources 25 38 15 14 6 0 1 63 21 175
2022 Financial management 24 45 14 10 5 0 2 71 15 110
2022 Procurement 45 42 13 0 0 0 0 87 0 15
2022 Information management 31 36 12 15 6 0 0 67 20 155
2022 Information technology 15 39 18 16 11 0 1 55 27 525
2022 Internal audit 58 24 17 0 0 0 0 83 0 15
2022 Evaluation 32 40 11 14 3 0 0 72 17 40
2022 Data sciences 26 42 13 12 4 0 1 70 17 890
2022 Policy 28 38 11 14 9 0 0 66 23 55
2022 Project management 24 37 14 18 6 0 1 61 24 500
2022 Other services to the public 32 40 15 9 3 0 0 73 12 195
2022 None of the above 26 37 16 14 6 0 1 64 20 570
2020 Client contact centre 33 40 14 7 3 0 3 76 10 112
2020 Communications or public affairs 24 34 23 14 4 1 0 58 18 109
2020 Access to information and privacy 42 33 8 11 6 0 0 75 17 36
2020 Security 37 45 5 13 0 0 0 82 13 18
2020 Science and technology 25 46 14 9 3 1 3 74 12 112
2020 Administration and operations 37 39 10 9 4 0 0 76 13 435
2020 Human resources 36 40 11 8 4 0 1 77 12 164
2020 Financial management 41 46 8 3 3 0 0 86 6 105
2020 Procurement 49 39 6 0 6 0 0 88 6 16
2020 Information management 40 33 12 8 3 1 2 75 12 128
2020 Information technology 26 40 16 11 6 0 1 67 17 501
2020 Internal audit 79 21 0 0 0 0 0 100 0 10
2020 Evaluation 36 36 12 16 0 0 0 72 16 25
2020 Data sciences 30 39 15 11 3 0 2 71 14 724
2020 Policy 30 50 10 7 0 0 3 83 7 30
2020 Project management 31 36 14 13 3 0 2 69 16 392
2020 Other services to the public 34 35 18 10 3 0 0 69 13 150
2020 None of the above 32 37 15 10 3 0 3 71 14 518
2019 Client contact centre 37 43 7 10 3 0 0 80 13 136
2019 Health care practitioners 45 18 24 12 0 0 0 63 12 16
2019 Communications or public affairs 35 36 9 16 3 0 1 72 19 111
2019 Access to information and privacy 40 44 5 11 0 0 0 84 11 37
2019 Security 38 42 20 0 0 0 0 80 0 15
2019 Science and technology 32 35 13 18 1 2 0 68 19 141
2019 Library services 37 38 0 25 0 0 0 75 25 11
2019 Administration and operations 33 43 12 8 4 0 0 76 12 398
2019 Human resources 26 48 10 9 7 0 0 73 17 140
2019 Financial management 31 48 12 8 1 0 0 79 9 119
2019 Procurement 38 50 12 0 0 0 0 88 0 16
2019 Information management 36 37 12 9 3 1 1 75 13 148
2019 Information technology 18 39 18 15 9 1 0 58 24 588
2019 Internal audit 61 20 10 9 0 0 0 80 9 10
2019 Evaluation 40 36 12 3 3 4 3 81 6 33
2019 Data sciences 34 44 11 9 2 0 1 78 11 761
2019 Policy 36 40 4 8 12 0 0 76 20 25
2019 Project management 28 42 12 12 6 0 1 71 18 405
2019 Other services to the public 32 39 11 11 6 0 1 72 17 166
2019 None of the above 35 40 12 9 4 0 1 75 13 556
2018 Client contact centre 35 42 8 12 3 0 0 78 15 130
2018 Communications or public affairs 16 58 14 7 2 0 3 76 10 94
2018 Access to information and privacy 40 47 13 0 0 0 0 87 0 23
2018 Science and technology 39 40 9 9 1 1 1 81 10 138
2018 Library services 49 31 0 20 0 0 0 80 20 13
2018 Administration and operations 30 44 11 10 4 0 1 74 15 378
2018 Human resources 26 42 10 15 7 0 0 68 22 136
2018 Financial management 27 58 9 3 3 0 0 85 6 109
2018 Information management 35 42 12 9 0 0 1 78 10 140
2018 Information technology 23 44 14 14 5 0 1 67 19 504
2018 Evaluation 31 46 12 7 3 0 0 77 10 27
2018 Data sciences 33 44 10 10 3 0 1 77 13 727
2018 Policy 31 55 0 0 7 0 7 93 7 29
2018 Project management 25 49 10 13 4 0 0 74 17 366
2018 Other services to the public 25 53 11 9 2 1 0 78 11 137
2018 None of the above 33 43 10 10 4 0 0 76 14 531

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 27 13 5 2 3 1 79 8 110
2022 Communications or public affairs 66 22 5 2 3 0 2 90 5 145
2022 Access to information and privacy 70 15 12 0 0 0 4 88 0 45
2022 Security 59 20 16 0 0 5 0 83 0 20
2022 Science and technology 56 28 6 3 2 2 2 89 5 175
2022 Library services 69 11 14 6 0 0 0 80 6 15
2022 Administration and operations 47 26 15 5 4 2 2 76 9 405
2022 Human resources 49 26 11 3 5 3 3 80 8 175
2022 Financial management 62 24 8 3 2 0 2 87 5 110
2022 Procurement 62 19 20 0 0 0 0 80 0 15
2022 Information management 57 26 11 3 2 1 1 85 5 160
2022 Information technology 51 27 10 5 3 1 2 81 8 520
2022 Internal audit 76 13 0 0 0 11 0 100 0 15
2022 Evaluation 50 32 4 5 2 5 2 88 7 40
2022 Data sciences 61 23 7 4 3 2 1 86 7 890
2022 Policy 59 26 6 5 4 0 0 85 9 55
2022 Project management 52 28 9 4 4 1 1 82 8 500
2022 Other services to the public 63 19 10 5 1 0 1 83 6 195
2022 None of the above 51 26 11 4 4 3 2 81 8 575
2020 Client contact centre 45 28 10 7 4 1 5 78 12 113
2020 Communications or public affairs 51 31 7 4 3 4 1 86 6 110
2020 Access to information and privacy 53 17 22 3 0 6 0 74 3 36
2020 Security 66 16 13 0 0 5 0 86 0 18
2020 Science and technology 57 23 12 5 2 1 1 81 7 112
2020 Administration and operations 55 23 11 3 4 3 2 82 7 435
2020 Human resources 58 20 11 4 2 2 3 82 6 165
2020 Financial management 65 22 3 5 2 3 1 90 7 105
2020 Procurement 38 38 13 5 0 0 6 81 5 16
2020 Information management 52 23 14 5 2 2 1 78 7 128
2020 Information technology 57 26 9 3 3 2 1 85 7 501
2020 Internal audit 60 40 0 0 0 0 0 100 0 10
2020 Evaluation 52 20 16 8 0 0 4 75 8 25
2020 Data sciences 60 22 8 5 3 2 1 84 7 728
2020 Policy 74 7 13 7 0 0 0 80 7 30
2020 Project management 54 24 14 3 2 1 2 81 5 394
2020 Other services to the public 52 27 11 6 1 1 2 82 7 150
2020 None of the above 53 25 12 4 2 1 3 81 6 519

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 20 41 17 9 10 2 0 63 19 110
2022 Communications or public affairs 23 29 18 13 12 6 0 55 27 145
2022 Access to information and privacy 43 19 20 8 0 8 2 69 9 45
2022 Security 22 33 25 14 8 0 0 54 21 20
2022 Science and technology 24 37 18 12 6 2 0 63 18 175
2022 Library services 26 33 17 6 18 0 0 59 25 15
2022 Administration and operations 19 39 18 12 10 2 0 59 22 405
2022 Human resources 19 34 20 16 7 2 0 55 24 175
2022 Financial management 23 44 19 9 4 1 1 68 13 110
2022 Procurement 23 19 29 29 0 0 0 42 29 15
2022 Information management 27 27 21 14 9 2 0 56 23 160
2022 Information technology 14 33 22 16 12 2 0 49 29 525
2022 Internal audit 15 85 0 0 0 0 0 100 0 15
2022 Evaluation 26 34 16 11 7 7 0 64 19 40
2022 Data sciences 27 36 14 12 7 3 0 66 20 890
2022 Policy 20 43 19 8 7 4 0 65 16 55
2022 Project management 17 36 19 16 10 2 0 54 27 500
2022 Other services to the public 31 31 15 12 9 2 0 64 21 195
2022 None of the above 19 30 21 14 12 3 1 51 27 575
2020 Client contact centre 22 42 16 9 7 3 1 67 16 112
2020 Communications or public affairs 21 32 25 12 7 4 0 54 19 109
2020 Access to information and privacy 36 37 13 11 0 3 0 75 12 36
2020 Security 48 26 8 8 0 5 5 82 9 18
2020 Science and technology 32 35 14 12 5 2 0 69 17 112
2020 Administration and operations 33 36 13 9 4 4 1 72 14 432
2020 Human resources 31 33 13 10 6 3 4 68 17 164
2020 Financial management 47 33 9 9 2 1 0 81 11 105
2020 Procurement 32 32 17 13 0 6 0 68 14 16
2020 Information management 32 38 13 6 7 5 0 73 14 127
2020 Information technology 24 37 19 10 6 4 0 63 17 498
2020 Internal audit 58 32 10 0 0 0 0 90 0 10
2020 Evaluation 20 48 24 0 8 0 0 68 8 25
2020 Data sciences 30 38 17 11 3 1 0 69 14 726
2020 Policy 34 40 13 10 3 0 0 74 13 30
2020 Project management 24 41 16 11 5 2 1 67 16 393
2020 Other services to the public 27 37 20 8 3 3 1 67 11 150
2020 None of the above 26 36 15 12 6 3 1 65 19 517
2019 Client contact centre 28 35 21 9 3 4 0 66 12 137
2019 Health care practitioners 27 19 37 18 0 0 0 45 18 16
2019 Communications or public affairs 25 35 17 12 6 3 1 63 20 112
2019 Access to information and privacy 39 44 14 0 3 0 0 83 3 36
2019 Security 38 20 28 14 0 0 0 58 14 15
2019 Science and technology 20 40 17 13 6 4 0 63 20 140
2019 Library services 32 40 0 16 0 12 0 82 18 11
2019 Administration and operations 26 38 16 12 6 1 0 66 18 398
2019 Human resources 31 35 15 10 7 1 1 67 18 138
2019 Financial management 42 36 11 9 2 1 0 78 11 121
2019 Procurement 26 43 31 0 0 0 0 69 0 16
2019 Information management 34 33 19 9 3 2 1 68 12 149
2019 Information technology 21 33 20 16 7 3 0 56 24 587
2019 Internal audit 21 30 39 0 0 10 0 57 0 10
2019 Evaluation 34 39 12 12 3 0 0 73 15 33
2019 Data sciences 32 34 18 10 4 3 0 68 14 760
2019 Policy 36 32 8 12 8 4 0 71 21 25
2019 Project management 24 40 18 12 7 0 0 64 18 403
2019 Other services to the public 26 36 19 13 5 1 0 62 18 164
2019 None of the above 23 37 19 10 6 4 0 63 17 558
2018 Client contact centre 21 43 21 6 5 3 1 67 11 129
2018 Communications or public affairs 17 42 15 16 6 2 1 62 23 94
2018 Access to information and privacy 26 40 23 4 4 3 0 68 8 23
2018 Science and technology 33 38 11 14 4 1 0 71 18 140
2018 Library services 34 34 15 7 0 0 10 76 7 13
2018 Administration and operations 28 36 19 8 7 2 0 66 15 376
2018 Human resources 29 37 11 15 5 4 0 68 21 137
2018 Financial management 42 37 12 6 4 0 0 79 10 109
2018 Information management 27 34 23 11 3 1 1 62 14 140
2018 Information technology 18 38 18 12 10 4 0 59 22 506
2018 Evaluation 20 51 14 3 7 5 0 75 10 29
2018 Data sciences 35 37 14 9 3 1 0 73 13 722
2018 Policy 48 28 7 7 10 0 0 76 17 29
2018 Project management 24 44 13 11 7 1 0 69 18 365
2018 Other services to the public 25 34 22 10 6 4 0 61 16 137
2018 None of the above 26 38 15 12 6 2 1 66 19 531

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 49 24 9 6 3 0 9 80 10 110
2022 Communications or public affairs 46 31 10 2 8 1 4 80 10 145
2022 Access to information and privacy 65 11 2 8 3 2 9 85 13 45
2022 Security 50 37 7 0 0 0 5 92 0 20
2022 Science and technology 47 25 11 5 4 1 8 78 10 175
2022 Library services 56 24 13 7 0 0 0 80 7 15
2022 Administration and operations 46 21 13 6 6 3 5 73 13 405
2022 Human resources 53 18 13 6 3 1 5 76 10 175
2022 Financial management 46 24 15 5 4 0 5 74 9 110
2022 Procurement 59 18 12 5 0 0 5 82 6 15
2022 Information management 48 26 10 4 6 1 5 79 10 160
2022 Information technology 44 26 12 5 5 1 6 76 10 525
2022 Internal audit 59 22 0 0 7 0 12 92 8 15
2022 Evaluation 40 21 14 5 8 6 6 69 15 40
2022 Data sciences 49 24 12 4 4 1 5 78 9 890
2022 Policy 55 33 7 0 5 0 0 88 5 55
2022 Project management 44 24 15 7 4 1 5 71 12 500
2022 Other services to the public 51 26 11 3 4 2 4 81 7 195
2022 None of the above 46 23 12 6 4 1 8 76 11 575
2020 Client contact centre 51 26 9 5 1 0 8 84 7 113
2020 Communications or public affairs 46 28 11 9 2 0 4 77 11 110
2020 Access to information and privacy 48 30 8 6 0 0 7 85 6 36
2020 Security 60 13 5 6 0 0 15 87 7 18
2020 Science and technology 50 22 19 4 2 0 3 74 6 111
2020 Administration and operations 56 20 9 6 2 1 6 82 8 436
2020 Human resources 50 23 13 5 3 0 6 78 8 166
2020 Financial management 50 30 13 6 0 0 2 81 6 105
2020 Procurement 49 38 13 0 0 0 0 87 0 16
2020 Information management 49 31 6 2 3 1 8 88 6 128
2020 Information technology 52 25 9 6 3 1 4 81 10 500
2020 Internal audit 50 29 21 0 0 0 0 79 0 10
2020 Evaluation 40 12 28 12 4 0 4 54 17 25
2020 Data sciences 51 22 13 6 5 0 2 75 11 727
2020 Policy 47 30 13 0 3 0 7 82 4 30
2020 Project management 46 24 15 7 4 0 3 73 12 394
2020 Other services to the public 47 26 17 3 1 2 5 78 3 151
2020 None of the above 53 20 13 5 2 0 7 78 8 519
2019 Client contact centre 52 23 10 6 4 0 6 79 10 136
2019 Health care practitioners 37 19 6 6 18 0 14 64 28 16
2019 Communications or public affairs 58 22 12 3 2 0 4 83 5 112
2019 Access to information and privacy 63 19 5 3 2 3 6 88 6 37
2019 Security 45 22 33 0 0 0 0 67 0 15
2019 Science and technology 53 28 8 3 2 0 6 87 5 141
2019 Library services 63 25 0 0 0 0 12 100 0 11
2019 Administration and operations 56 21 10 7 2 0 5 81 9 399
2019 Human resources 57 19 12 7 1 0 5 79 8 140
2019 Financial management 57 25 6 5 2 1 4 86 7 121
2019 Procurement 39 17 38 5 0 0 0 57 5 16
2019 Information management 54 28 7 3 3 1 4 86 7 149
2019 Information technology 58 23 9 5 2 1 2 84 7 588
2019 Internal audit 80 9 10 0 0 0 0 90 0 10
2019 Evaluation 59 27 12 0 3 0 0 85 3 33
2019 Data sciences 53 24 9 5 2 0 6 83 7 763
2019 Policy 61 24 4 4 0 0 8 91 4 25
2019 Project management 50 23 15 5 3 0 3 76 8 405
2019 Other services to the public 54 29 8 4 1 0 4 87 5 166
2019 None of the above 55 20 10 5 2 1 7 82 7 561

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 41 20 14 8 4 3 9 70 13 110
2022 Communications or public affairs 40 25 15 7 7 3 4 69 15 145
2022 Access to information and privacy 38 23 21 2 4 3 9 70 6 45
2022 Security 61 9 27 0 4 0 0 70 4 20
2022 Science and technology 53 21 9 5 4 1 7 80 10 175
2022 Library services 56 31 6 0 7 0 0 87 7 15
2022 Administration and operations 44 22 14 7 6 2 5 70 14 405
2022 Human resources 42 19 19 8 3 3 5 67 13 175
2022 Financial management 43 28 13 1 7 1 6 77 9 110
2022 Procurement 44 38 0 11 0 0 7 88 12 15
2022 Information management 47 19 14 9 6 3 3 70 16 160
2022 Information technology 32 29 16 10 6 1 5 65 17 525
2022 Internal audit 58 19 11 0 0 0 12 88 0 15
2022 Evaluation 50 23 2 9 5 2 9 82 16 40
2022 Data sciences 39 28 14 9 4 2 5 72 13 890
2022 Policy 36 35 17 10 2 0 0 71 12 55
2022 Project management 40 26 17 7 5 1 5 69 13 500
2022 Other services to the public 42 26 15 6 5 3 3 72 12 195
2022 None of the above 40 22 18 7 6 1 6 67 13 570
2020 Client contact centre 39 22 18 9 3 1 8 67 13 113
2020 Communications or public affairs 34 31 21 5 5 1 3 67 11 110
2020 Access to information and privacy 48 20 14 9 3 0 7 73 12 36
2020 Security 53 29 5 8 0 0 5 86 8 18
2020 Science and technology 47 27 14 4 5 0 3 76 9 112
2020 Administration and operations 53 20 12 5 3 1 6 79 8 436
2020 Human resources 51 22 12 6 2 1 6 79 8 166
2020 Financial management 64 21 7 4 1 0 2 87 5 105
2020 Procurement 69 19 6 7 0 0 0 88 7 16
2020 Information management 45 24 12 8 3 1 7 75 12 128
2020 Information technology 42 25 14 7 7 2 4 71 14 498
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 24 40 20 8 4 0 4 67 12 25
2020 Data sciences 42 29 17 6 3 1 2 73 9 726
2020 Policy 43 30 17 3 3 0 3 76 6 30
2020 Project management 50 24 15 5 3 1 3 76 9 394
2020 Other services to the public 43 32 11 6 3 0 4 79 10 151
2020 None of the above 44 25 13 5 5 2 6 75 11 519
2019 Client contact centre 41 25 15 7 7 2 3 69 15 135
2019 Health care practitioners 49 12 18 12 0 0 8 67 13 16
2019 Communications or public affairs 44 22 17 4 5 2 5 72 10 112
2019 Access to information and privacy 52 30 8 0 2 2 6 89 3 37
2019 Security 57 27 16 0 0 0 0 84 0 15
2019 Science and technology 48 22 16 5 1 1 7 76 7 141
2019 Library services 46 16 26 0 0 0 12 70 0 11
2019 Administration and operations 47 23 15 5 4 2 4 75 9 397
2019 Human resources 48 18 13 10 6 1 4 70 16 138
2019 Financial management 63 23 7 3 1 2 2 89 4 120
2019 Procurement 70 25 0 0 0 0 5 100 0 16
2019 Information management 46 26 15 5 3 2 4 76 8 150
2019 Information technology 38 27 19 8 4 2 3 68 12 585
2019 Internal audit 91 9 0 0 0 0 0 100 0 10
2019 Evaluation 63 18 10 9 0 0 0 81 9 33
2019 Data sciences 47 28 13 4 1 1 6 80 6 760
2019 Policy 60 16 16 8 0 0 0 76 8 25
2019 Project management 50 24 14 5 4 0 3 76 10 403
2019 Other services to the public 52 19 14 6 4 1 5 75 10 165
2019 None of the above 49 24 12 5 2 3 7 80 7 562

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 70 6 3 6 1 2 13 89 7 110
2022 Communications or public affairs 77 6 3 2 4 4 5 90 7 145
2022 Access to information and privacy 87 0 2 0 0 2 9 98 0 45
2022 Security 66 0 22 0 7 5 0 69 8 20
2022 Science and technology 71 10 4 1 2 4 9 92 3 175
2022 Library services 81 12 0 0 0 7 0 100 0 15
2022 Administration and operations 74 8 3 2 2 4 7 92 5 405
2022 Human resources 74 5 6 1 2 3 9 89 4 175
2022 Financial management 81 6 1 1 2 2 7 95 3 110
2022 Procurement 64 10 0 0 0 5 21 100 0 15
2022 Information management 69 9 5 2 2 7 6 90 4 160
2022 Information technology 68 11 4 3 4 4 6 88 7 520
2022 Internal audit 72 0 0 0 0 11 18 100 0 15
2022 Evaluation 72 2 9 2 0 9 6 87 3 40
2022 Data sciences 73 7 4 2 3 4 7 90 6 890
2022 Policy 81 12 0 2 1 2 2 97 3 55
2022 Project management 71 10 5 2 3 4 5 89 6 500
2022 Other services to the public 73 7 1 5 2 7 5 90 8 195
2022 None of the above 69 9 5 2 2 5 8 90 5 570
2020 Client contact centre 69 12 4 0 2 3 9 93 3 112
2020 Communications or public affairs 75 11 3 4 2 1 5 91 6 109
2020 Access to information and privacy 67 11 5 3 0 6 7 90 3 36
2020 Security 82 5 8 0 0 0 5 92 0 18
2020 Science and technology 74 11 5 1 2 3 4 91 3 110
2020 Administration and operations 75 9 4 1 2 3 6 92 4 433
2020 Human resources 76 5 5 2 1 2 8 91 3 164
2020 Financial management 86 5 5 1 2 1 1 92 3 104
2020 Procurement 75 0 0 0 0 25 0 100 0 16
2020 Information management 74 8 5 1 1 4 7 93 2 128
2020 Information technology 74 8 4 1 3 4 5 91 5 499
2020 Internal audit 90 10 0 0 0 0 0 100 0 10
2020 Evaluation 64 12 4 0 4 8 8 90 5 25
2020 Data sciences 80 8 3 2 1 3 3 93 4 726
2020 Policy 73 3 10 3 3 3 3 82 7 30
2020 Project management 78 9 3 2 2 4 4 93 4 394
2020 Other services to the public 65 15 5 1 2 4 7 91 4 150
2020 None of the above 73 10 4 2 2 3 6 92 4 517
2019 Client contact centre 72 8 8 2 3 3 4 86 6 136
2019 Health care practitioners 73 6 12 0 0 0 8 87 0 16
2019 Communications or public affairs 79 6 7 0 2 3 4 90 2 111
2019 Access to information and privacy 81 8 3 0 0 3 6 97 0 37
2019 Security 81 12 0 7 0 0 0 93 7 15
2019 Science and technology 76 10 4 0 1 4 5 94 1 141
2019 Library services 79 0 0 0 0 9 12 100 0 11
2019 Administration and operations 75 8 5 1 2 4 4 91 3 396
2019 Human resources 85 4 2 1 1 1 4 95 3 140
2019 Financial management 87 5 2 2 1 1 2 95 3 121
2019 Procurement 71 11 7 0 0 6 5 92 0 16
2019 Information management 71 10 4 1 1 8 5 92 3 150
2019 Information technology 76 8 4 1 2 6 3 93 3 583
2019 Evaluation 75 6 0 6 6 3 4 87 13 33
2019 Data sciences 77 8 4 1 2 3 5 93 3 761
2019 Policy 76 16 0 0 0 8 0 100 0 25
2019 Project management 75 11 2 2 2 4 4 93 4 401
2019 Other services to the public 79 9 5 1 1 2 3 93 2 166
2019 None of the above 74 6 3 1 2 5 8 92 4 561

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 62 9 7 4 2 1 14 83 8 110
2022 Communications or public affairs 69 8 3 0 7 1 12 88 8 145
2022 Access to information and privacy 68 6 2 0 6 2 15 90 8 45
2022 Security 68 4 0 0 7 8 13 91 9 20
2022 Science and technology 69 7 4 2 3 2 14 89 6 175
2022 Library services 81 0 6 0 7 0 6 86 8 15
2022 Administration and operations 70 10 4 1 3 1 10 91 5 405
2022 Human resources 64 11 7 4 1 2 12 87 5 175
2022 Financial management 73 7 4 2 2 4 9 91 4 110
2022 Procurement 70 5 0 0 0 0 25 100 0 15
2022 Information management 63 10 5 5 3 3 11 85 9 160
2022 Information technology 63 10 6 3 4 2 11 84 9 525
2022 Internal audit 51 13 6 0 0 11 19 91 0 15
2022 Evaluation 57 12 2 5 0 9 16 91 6 40
2022 Data sciences 67 10 6 2 2 2 11 88 5 890
2022 Policy 62 20 8 2 1 2 5 88 4 55
2022 Project management 67 8 7 2 3 2 10 86 6 500
2022 Other services to the public 69 6 2 3 1 6 12 92 5 195
2022 None of the above 67 7 5 2 3 3 13 87 6 570
2020 Client contact centre 61 11 5 4 1 4 15 88 6 113
2020 Communications or public affairs 75 9 7 1 1 2 5 90 2 110
2020 Access to information and privacy 70 6 5 6 0 3 10 88 7 36
2020 Security 90 0 0 0 0 0 10 100 0 18
2020 Science and technology 72 13 2 3 3 1 6 91 6 112
2020 Administration and operations 74 11 3 1 1 2 9 94 2 432
2020 Human resources 79 5 2 0 1 1 12 97 1 166
2020 Financial management 79 7 4 1 1 0 8 94 2 105
2020 Procurement 88 0 0 0 0 12 0 100 0 16
2020 Information management 68 10 7 2 1 1 11 88 3 128
2020 Information technology 75 8 3 2 2 2 8 92 5 497
2020 Internal audit 90 10 0 0 0 0 0 100 0 10
2020 Evaluation 52 16 12 4 4 0 12 77 9 25
2020 Data sciences 75 11 4 1 1 1 7 93 2 725
2020 Policy 80 3 3 0 0 0 13 96 0 30
2020 Project management 78 9 3 2 1 1 7 95 3 394
2020 Other services to the public 70 12 3 1 1 1 11 94 2 150
2020 None of the above 69 10 6 1 1 2 12 92 2 515
2019 Client contact centre 78 5 4 2 2 2 7 91 4 136
2019 Health care practitioners 55 18 0 6 0 0 21 92 8 16
2019 Communications or public affairs 81 4 5 1 2 0 7 92 3 112
2019 Access to information and privacy 80 8 3 0 0 0 8 97 0 37
2019 Security 84 9 0 0 0 0 7 100 0 15
2019 Science and technology 79 4 1 1 1 2 11 96 2 141
2019 Library services 88 0 0 0 0 0 12 100 0 11
2019 Administration and operations 78 5 3 2 1 1 11 94 3 393
2019 Human resources 81 5 4 2 0 1 8 94 2 137
2019 Financial management 84 6 2 0 0 1 8 98 0 121
2019 Procurement 71 5 6 0 0 0 17 93 0 16
2019 Information management 78 6 2 1 1 3 10 96 2 148
2019 Information technology 81 4 1 1 1 4 9 97 1 587
2019 Internal audit 100 0 0 0 0 0 0 100 0 10
2019 Evaluation 87 0 3 0 3 3 4 94 3 33
2019 Data sciences 79 5 2 1 1 1 11 96 2 759
2019 Policy 76 16 0 0 0 4 4 100 0 25
2019 Project management 79 5 1 1 1 2 11 96 3 400
2019 Other services to the public 82 4 1 0 1 2 10 98 1 166
2019 None of the above 76 2 1 1 1 3 16 97 2 561

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 19 34 17 12 16 2 0 54 29 110
2022 Communications or public affairs 17 31 11 17 15 7 2 53 35 145
2022 Access to information and privacy 38 36 3 12 8 2 2 76 21 45
2022 Security 21 26 11 23 14 5 0 49 39 20
2022 Science and technology 23 40 12 12 7 2 3 67 20 175
2022 Library services 31 13 0 37 19 0 0 44 56 15
2022 Administration and operations 19 31 14 18 12 3 2 53 32 405
2022 Human resources 21 35 15 12 11 3 4 59 25 175
2022 Financial management 23 34 12 15 13 1 2 59 29 110
2022 Procurement 17 40 13 10 12 8 0 62 25 15
2022 Information management 24 35 14 13 12 2 1 61 25 160
2022 Information technology 15 31 14 16 19 3 2 49 37 525
2022 Internal audit 11 45 22 0 7 0 15 66 8 15
2022 Evaluation 28 39 7 10 11 4 2 71 22 40
2022 Data sciences 25 39 10 11 9 2 4 68 22 890
2022 Policy 44 25 9 10 8 0 3 71 19 55
2022 Project management 24 37 9 14 12 1 3 64 27 500
2022 Other services to the public 26 31 12 12 14 3 2 60 27 195
2022 None of the above 20 30 14 14 15 4 3 54 30 570
2020 Client contact centre 23 25 15 16 13 6 3 52 32 112
2020 Communications or public affairs 22 33 12 19 9 3 2 58 29 110
2020 Access to information and privacy 26 38 15 14 3 3 2 66 18 35
2020 Security 53 15 8 0 8 10 5 81 9 18
2020 Science and technology 26 38 13 8 12 3 0 66 21 111
2020 Administration and operations 28 30 13 11 9 4 5 63 22 436
2020 Human resources 28 29 10 13 10 4 5 63 26 165
2020 Financial management 39 32 8 10 7 1 2 73 18 105
2020 Procurement 13 33 18 17 19 0 0 46 36 16
2020 Information management 20 31 11 18 11 3 6 57 31 128
2020 Information technology 21 34 16 12 14 2 1 57 27 499
2020 Internal audit 39 29 11 10 0 0 11 77 11 10
2020 Evaluation 20 32 16 16 16 0 0 52 32 25
2020 Data sciences 32 34 13 10 7 2 2 68 18 728
2020 Policy 50 23 10 10 7 0 0 73 17 30
2020 Project management 26 37 13 11 8 1 3 67 20 393
2020 Other services to the public 24 36 17 8 8 4 3 64 17 151
2020 None of the above 23 28 14 15 11 3 6 56 28 519
2019 Client contact centre 20 38 15 14 11 2 0 59 25 137
2019 Health care practitioners 6 49 12 12 12 0 8 60 27 16
2019 Communications or public affairs 23 36 13 13 12 2 2 61 26 112
2019 Access to information and privacy 35 35 13 8 8 0 0 70 16 37
2019 Security 40 36 19 6 0 0 0 76 6 15
2019 Science and technology 28 33 13 11 11 2 2 64 23 141
2019 Library services 9 8 17 32 0 34 0 25 49 11
2019 Administration and operations 20 36 15 15 12 2 2 57 28 399
2019 Human resources 28 31 11 9 15 1 5 62 26 140
2019 Financial management 39 37 8 8 7 0 0 76 15 121
2019 Procurement 27 14 40 13 6 0 0 40 19 15
2019 Information management 20 33 16 14 9 5 4 58 24 150
2019 Information technology 22 33 16 14 11 2 2 57 26 590
2019 Internal audit 31 30 0 9 0 10 19 87 13 10
2019 Evaluation 28 34 24 6 6 3 0 64 12 33
2019 Data sciences 30 33 14 10 8 3 3 67 19 760
2019 Policy 44 24 4 16 12 0 0 68 28 25
2019 Project management 29 32 14 11 11 1 1 62 23 402
2019 Other services to the public 26 28 21 8 12 3 2 57 21 166
2019 None of the above 22 35 14 15 9 2 3 60 25 561
2018 Client contact centre 21 33 20 8 12 4 2 57 21 129
2018 Communications or public affairs 12 22 18 23 15 6 4 38 42 94
2018 Access to information and privacy 8 38 15 27 8 0 4 47 37 23
2018 Science and technology 28 32 15 9 10 3 3 63 21 138
2018 Library services 24 37 10 22 7 0 0 62 28 13
2018 Administration and operations 23 33 16 14 11 2 2 58 26 377
2018 Human resources 25 32 12 17 7 4 3 61 26 137
2018 Financial management 46 31 12 2 10 0 0 76 11 109
2018 Information management 27 26 17 16 6 2 5 57 24 140
2018 Information technology 21 35 14 13 14 2 1 58 28 507
2018 Evaluation 27 29 15 15 7 5 3 61 23 29
2018 Data sciences 31 34 11 12 7 2 3 69 19 726
2018 Policy 38 31 7 7 14 0 3 71 21 29
2018 Project management 28 37 13 10 9 0 2 67 20 366
2018 Other services to the public 22 34 14 13 10 3 4 61 25 137
2018 None of the above 27 33 12 11 11 3 2 63 24 532

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 34 17 13 8 0 0 62 20 110
2022 Communications or public affairs 38 37 5 11 6 0 3 77 17 145
2022 Access to information and privacy 46 41 5 5 0 0 2 89 5 45
2022 Security 40 41 19 0 0 0 0 81 0 20
2022 Science and technology 34 43 11 6 4 0 1 78 11 175
2022 Library services 45 25 5 17 7 0 0 70 24 15
2022 Administration and operations 31 41 12 8 7 0 1 73 15 405
2022 Human resources 28 41 16 9 5 0 1 69 15 175
2022 Financial management 34 43 12 7 4 0 0 77 11 110
2022 Procurement 40 22 33 5 0 0 0 62 5 15
2022 Information management 38 39 8 11 2 2 0 78 13 160
2022 Information technology 30 43 10 8 7 0 0 74 16 525
2022 Internal audit 54 35 0 0 0 11 0 100 0 15
2022 Evaluation 36 44 14 4 2 0 0 80 6 40
2022 Data sciences 36 40 10 9 4 0 0 77 13 890
2022 Policy 48 37 5 7 4 0 0 84 11 55
2022 Project management 32 42 10 9 6 0 1 75 15 495
2022 Other services to the public 38 38 12 8 4 0 1 76 12 195
2022 None of the above 30 41 13 9 6 0 1 72 15 570
2020 Client contact centre 34 33 22 7 3 1 0 68 11 111
2020 Communications or public affairs 34 34 20 8 4 0 1 68 11 109
2020 Access to information and privacy 36 43 10 11 0 0 0 79 11 36
2020 Security 55 36 0 0 8 0 0 92 8 17
2020 Science and technology 36 41 10 9 4 0 0 77 13 109
2020 Administration and operations 44 35 10 8 3 0 0 79 11 432
2020 Human resources 42 36 12 4 5 0 1 79 9 166
2020 Financial management 46 38 12 1 3 0 0 84 4 102
2020 Procurement 39 43 12 0 6 0 0 82 6 16
2020 Information management 39 33 15 9 4 0 0 72 13 128
2020 Information technology 38 39 13 8 2 0 0 77 10 499
2020 Internal audit 71 19 10 0 0 0 0 90 0 10
2020 Evaluation 32 48 16 4 0 0 0 80 4 25
2020 Data sciences 39 40 11 8 2 0 0 79 10 727
2020 Policy 54 26 17 3 0 0 0 80 3 30
2020 Project management 42 41 8 7 2 0 0 83 9 393
2020 Other services to the public 39 41 8 9 3 0 0 80 11 148
2020 None of the above 38 40 11 8 3 0 0 78 11 516
2019 Client contact centre 33 34 16 7 8 1 1 68 16 136
2019 Health care practitioners 27 37 12 18 6 0 0 63 24 16
2019 Communications or public affairs 42 34 10 10 4 0 0 75 14 112
2019 Access to information and privacy 43 44 11 2 0 0 0 86 2 37
2019 Security 53 14 19 14 0 0 0 67 14 15
2019 Science and technology 30 48 12 5 3 1 0 79 8 140
2019 Library services 17 68 0 16 0 0 0 84 16 11
2019 Administration and operations 36 40 11 8 5 0 0 76 14 397
2019 Human resources 39 31 13 11 6 0 0 69 17 140
2019 Financial management 41 39 9 9 1 1 0 81 10 121
2019 Procurement 26 49 6 19 0 0 0 75 19 16
2019 Information management 35 37 13 11 2 1 1 74 13 150
2019 Information technology 30 44 13 9 4 0 0 74 12 588
2019 Internal audit 61 20 10 9 0 0 0 80 9 10
2019 Evaluation 49 26 6 6 9 4 0 79 15 33
2019 Data sciences 39 38 12 7 4 0 0 77 11 761
2019 Policy 48 40 8 4 0 0 0 88 4 25
2019 Project management 40 39 10 6 5 0 0 79 11 406
2019 Other services to the public 31 38 12 13 5 1 1 69 19 165
2019 None of the above 32 41 13 9 3 0 1 75 12 559
2018 Client contact centre 38 26 19 6 11 0 1 64 18 130
2018 Communications or public affairs 34 36 12 7 11 0 0 70 18 92
2018 Access to information and privacy 48 30 18 4 0 0 0 78 4 23
2018 Science and technology 42 42 10 5 2 1 0 84 6 140
2018 Library services 37 48 7 9 0 0 0 85 9 13
2018 Administration and operations 33 45 11 6 4 0 1 79 10 375
2018 Human resources 45 30 11 11 4 1 0 75 15 136
2018 Financial management 41 38 16 4 1 0 0 79 5 108
2018 Information management 34 41 16 6 1 0 2 76 8 139
2018 Information technology 31 42 12 10 4 1 0 73 14 504
2018 Evaluation 35 45 11 3 7 0 0 80 10 29
2018 Data sciences 37 40 12 7 4 0 0 77 11 724
2018 Policy 35 52 0 14 0 0 0 86 14 29
2018 Project management 39 43 9 5 3 0 0 82 9 363
2018 Other services to the public 30 44 16 8 1 0 1 75 9 136
2018 None of the above 34 39 12 10 4 0 0 74 13 531

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 36 18 5 8 0 0 69 13 110
2022 Communications or public affairs 49 33 9 4 5 0 0 82 9 145
2022 Access to information and privacy 50 30 10 9 0 0 0 81 9 45
2022 Security 46 27 27 0 0 0 0 73 0 20
2022 Science and technology 43 45 7 2 3 0 1 88 5 175
2022 Library services 44 19 11 19 7 0 0 63 26 15
2022 Administration and operations 37 39 12 6 5 0 0 77 11 405
2022 Human resources 36 38 17 5 3 0 1 75 8 175
2022 Financial management 47 37 9 4 3 0 0 85 7 110
2022 Procurement 44 30 21 0 5 0 0 74 5 15
2022 Information management 42 40 10 4 4 0 0 82 8 160
2022 Information technology 37 37 15 7 4 0 0 74 12 525
2022 Internal audit 54 35 0 0 11 0 0 89 11 15
2022 Evaluation 50 27 18 2 2 0 0 78 4 40
2022 Data sciences 45 37 9 6 3 0 0 83 8 890
2022 Policy 50 32 5 10 2 0 2 83 12 55
2022 Project management 41 37 12 5 5 0 1 78 10 500
2022 Other services to the public 47 36 10 3 3 0 1 84 5 195
2022 None of the above 38 38 12 8 4 0 0 76 12 570
2020 Client contact centre 41 32 15 8 4 0 0 73 12 112
2020 Communications or public affairs 37 40 15 6 3 0 0 77 9 110
2020 Access to information and privacy 37 43 15 6 0 0 0 80 6 35
2020 Security 63 24 8 0 0 0 5 92 0 18
2020 Science and technology 44 33 11 6 5 1 0 78 11 111
2020 Administration and operations 49 32 11 5 2 0 0 81 8 434
2020 Human resources 46 34 12 5 2 1 0 80 8 166
2020 Financial management 60 31 5 3 1 1 0 91 4 105
2020 Procurement 41 32 13 14 0 0 0 74 14 15
2020 Information management 44 36 11 5 4 0 0 80 9 127
2020 Information technology 41 37 12 6 3 0 0 79 9 499
2020 Internal audit 70 30 0 0 0 0 0 100 0 10
2020 Evaluation 32 52 12 4 0 0 0 84 4 25
2020 Data sciences 48 35 8 6 2 0 0 83 8 726
2020 Policy 64 23 13 0 0 0 0 87 0 30
2020 Project management 48 35 11 4 2 0 0 83 6 394
2020 Other services to the public 42 40 9 7 1 0 0 83 9 150
2020 None of the above 44 34 13 5 3 0 0 78 9 518
2019 Client contact centre 42 30 18 5 4 0 1 73 9 137
2019 Health care practitioners 12 51 12 24 0 0 0 63 24 16
2019 Communications or public affairs 45 39 8 6 1 1 0 86 6 112
2019 Access to information and privacy 54 22 24 0 0 0 0 76 0 37
2019 Security 47 34 19 0 0 0 0 81 0 15
2019 Science and technology 44 41 9 3 2 0 0 85 5 141
2019 Library services 68 17 8 8 0 0 0 84 8 11
2019 Administration and operations 43 35 12 5 5 0 0 78 10 398
2019 Human resources 44 29 13 8 6 0 0 73 14 140
2019 Financial management 49 39 7 5 1 0 0 87 5 120
2019 Procurement 26 50 24 0 0 0 0 76 0 16
2019 Information management 41 33 16 7 3 0 1 74 9 150
2019 Information technology 34 41 15 6 4 0 0 75 10 589
2019 Internal audit 80 20 0 0 0 0 0 100 0 10
2019 Evaluation 50 30 3 9 9 0 0 79 18 33
2019 Data sciences 48 31 12 6 3 0 0 79 9 761
2019 Policy 52 36 8 4 0 0 0 88 4 25
2019 Project management 47 36 9 4 3 0 0 83 7 404
2019 Other services to the public 48 26 13 8 4 1 0 74 13 165
2019 None of the above 41 35 13 7 3 1 0 77 10 558
2018 Client contact centre 43 25 19 7 5 0 0 69 13 130
2018 Communications or public affairs 38 38 10 4 9 0 0 77 13 90
2018 Access to information and privacy 40 36 15 9 0 0 0 76 9 22
2018 Science and technology 53 32 9 2 3 1 0 86 6 140
2018 Library services 30 61 0 9 0 0 0 91 9 13
2018 Administration and operations 39 40 12 5 4 0 0 79 9 373
2018 Human resources 52 34 7 5 1 0 0 86 7 135
2018 Financial management 49 33 8 9 1 0 0 82 10 109
2018 Information management 37 41 12 7 1 0 2 80 8 140
2018 Information technology 35 38 14 7 5 0 0 74 13 502
2018 Evaluation 49 38 7 3 3 0 0 87 7 29
2018 Data sciences 43 36 11 6 3 0 0 80 9 725
2018 Policy 52 38 7 3 0 0 0 90 3 29
2018 Project management 44 35 9 8 4 0 0 79 11 362
2018 Other services to the public 43 36 13 6 1 0 0 80 8 137
2018 None of the above 40 33 15 9 3 0 0 73 12 530

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 40 9 6 11 2 0 74 17 110
2022 Communications or public affairs 51 27 9 6 6 0 1 79 12 145
2022 Access to information and privacy 55 21 14 10 0 0 0 76 10 45
2022 Security 36 33 27 4 0 0 0 69 4 20
2022 Science and technology 33 42 13 7 4 0 1 75 12 175
2022 Library services 39 38 11 0 12 0 0 76 12 15
2022 Administration and operations 34 39 12 10 6 0 0 73 15 405
2022 Human resources 29 45 13 9 4 0 1 74 13 175
2022 Financial management 34 48 13 4 1 0 0 82 5 110
2022 Procurement 40 55 0 5 0 0 0 95 5 15
2022 Information management 40 42 9 8 2 0 0 82 9 160
2022 Information technology 30 40 14 8 6 0 1 71 15 525
2022 Internal audit 60 33 0 0 0 0 7 100 0 15
2022 Evaluation 39 42 16 2 2 0 0 80 4 40
2022 Data sciences 39 38 11 7 3 1 1 78 10 890
2022 Policy 44 36 9 6 3 0 2 81 10 55
2022 Project management 34 35 15 10 6 0 1 69 16 500
2022 Other services to the public 37 44 11 5 2 0 0 82 7 195
2022 None of the above 31 41 15 7 5 1 2 73 12 570
2020 Client contact centre 33 42 10 11 3 1 0 76 14 112
2020 Communications or public affairs 27 45 14 10 3 1 0 73 13 109
2020 Access to information and privacy 45 35 14 6 0 0 0 81 6 36
2020 Security 42 42 8 8 0 0 0 84 8 18
2020 Science and technology 35 42 12 6 4 0 1 78 10 109
2020 Administration and operations 43 40 9 6 2 0 0 83 7 436
2020 Human resources 46 31 10 11 2 1 0 78 13 166
2020 Financial management 48 36 8 6 2 0 0 84 8 105
2020 Procurement 45 26 23 0 6 0 0 71 6 16
2020 Information management 36 47 9 6 2 0 0 83 8 128
2020 Information technology 35 43 11 7 2 1 1 80 9 500
2020 Internal audit 71 29 0 0 0 0 0 100 0 10
2020 Evaluation 48 32 12 4 0 0 4 83 4 25
2020 Data sciences 34 43 13 7 2 0 0 78 9 724
2020 Policy 50 30 17 0 0 3 0 83 0 30
2020 Project management 36 45 9 8 2 0 0 81 10 394
2020 Other services to the public 35 47 8 7 2 1 1 83 9 150
2020 None of the above 36 40 13 7 2 1 1 78 9 515
2019 Client contact centre 40 40 12 5 4 0 0 80 9 137
2019 Health care practitioners 21 49 24 0 6 0 0 70 6 16
2019 Communications or public affairs 36 42 7 9 3 2 0 80 13 110
2019 Access to information and privacy 40 43 11 5 0 0 0 84 5 37
2019 Security 54 27 19 0 0 0 0 81 0 15
2019 Science and technology 31 45 12 7 4 1 0 76 11 140
2019 Library services 68 17 0 16 0 0 0 84 16 11
2019 Administration and operations 37 43 10 7 2 0 0 81 9 394
2019 Human resources 44 37 9 4 6 0 0 81 11 139
2019 Financial management 44 42 9 3 1 1 0 87 4 118
2019 Procurement 37 44 0 18 0 0 0 82 18 16
2019 Information management 41 37 15 4 1 1 1 80 5 148
2019 Information technology 30 44 14 8 3 1 0 74 12 584
2019 Internal audit 70 30 0 0 0 0 0 100 0 10
2019 Evaluation 53 30 6 3 6 0 3 85 9 33
2019 Data sciences 37 41 13 5 2 1 1 80 7 755
2019 Policy 40 44 8 4 0 4 0 87 4 25
2019 Project management 32 45 11 8 3 1 0 78 11 390
2019 Other services to the public 35 41 14 7 2 1 0 77 10 164
2019 None of the above 33 40 14 8 2 1 1 75 10 556
2018 Client contact centre 41 33 13 7 5 0 1 75 12 129
2018 Communications or public affairs 36 34 13 12 4 0 0 71 16 92
2018 Access to information and privacy 45 37 13 4 0 0 0 83 4 23
2018 Science and technology 39 43 10 6 2 1 0 83 8 140
2018 Library services 36 58 0 7 0 0 0 93 7 13
2018 Administration and operations 39 42 11 4 4 0 1 81 8 375
2018 Human resources 44 34 11 9 2 0 0 78 11 136
2018 Financial management 41 44 12 2 1 0 0 85 3 109
2018 Information management 38 40 14 5 1 1 1 80 6 141
2018 Information technology 30 40 16 7 5 1 0 71 12 500
2018 Evaluation 45 37 11 3 3 0 0 83 7 29
2018 Data sciences 36 41 11 8 3 1 1 78 11 724
2018 Policy 46 29 11 7 0 0 7 81 8 28
2018 Project management 29 42 15 10 4 0 0 71 14 363
2018 Other services to the public 34 42 17 6 1 0 0 75 7 135
2018 None of the above 34 38 15 9 3 1 0 72 12 530

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 22 44 19 8 6 1 1 68 13 110
2022 Communications or public affairs 22 49 7 12 6 4 0 74 19 145
2022 Access to information and privacy 34 36 20 6 0 4 0 73 6 45
2022 Security 33 34 29 0 0 5 0 70 0 20
2022 Science and technology 21 48 17 6 3 5 0 72 10 175
2022 Library services 27 30 18 12 13 0 0 57 25 15
2022 Administration and operations 21 39 22 8 5 3 1 63 14 405
2022 Human resources 26 39 23 7 2 4 0 68 9 170
2022 Financial management 28 50 8 9 4 1 0 78 13 110
2022 Procurement 18 61 8 6 0 0 8 85 6 15
2022 Information management 27 41 16 9 4 3 0 70 14 160
2022 Information technology 19 38 20 9 6 7 1 62 16 525
2022 Internal audit 36 36 5 5 0 18 0 87 7 15
2022 Evaluation 28 33 18 7 2 10 2 69 10 40
2022 Data sciences 26 42 16 9 3 4 1 71 12 890
2022 Policy 37 40 3 9 8 2 0 79 18 55
2022 Project management 22 44 15 12 5 3 0 68 17 500
2022 Other services to the public 28 40 18 8 3 3 0 70 11 195
2022 None of the above 22 37 18 9 6 7 1 64 16 570
2020 Client contact centre 19 49 17 7 2 6 0 73 9 113
2020 Communications or public affairs 16 54 16 8 2 5 0 73 10 109
2020 Access to information and privacy 27 54 16 3 0 0 0 81 3 36
2020 Security 50 16 20 0 0 8 5 77 0 17
2020 Science and technology 19 47 19 8 4 3 0 69 12 112
2020 Administration and operations 36 36 16 6 1 5 1 76 7 434
2020 Human resources 28 46 14 6 1 4 0 77 8 165
2020 Financial management 45 44 7 1 2 1 0 90 3 105
2020 Procurement 13 52 35 0 0 0 0 65 0 16
2020 Information management 30 41 16 7 2 5 0 74 9 128
2020 Information technology 25 47 14 7 3 4 0 75 11 497
2020 Internal audit 48 52 0 0 0 0 0 100 0 10
2020 Evaluation 28 52 8 8 4 0 0 80 12 25
2020 Data sciences 29 44 17 5 2 3 0 75 7 725
2020 Policy 37 46 10 7 0 0 0 83 7 30
2020 Project management 31 44 16 5 3 1 0 76 7 393
2020 Other services to the public 33 46 10 4 1 6 0 83 5 151
2020 None of the above 29 36 16 8 2 7 2 71 12 516
2019 Client contact centre 20 41 20 6 4 7 1 67 11 137
2019 Health care practitioners 6 33 37 24 0 0 0 39 24 16
2019 Communications or public affairs 26 46 15 6 4 3 0 74 10 112
2019 Access to information and privacy 49 43 2 6 0 0 0 92 6 37
2019 Security 33 27 40 0 0 0 0 60 0 15
2019 Science and technology 23 48 21 3 2 3 0 74 5 141
2019 Library services 42 30 0 16 0 12 0 82 18 11
2019 Administration and operations 25 46 15 5 4 4 1 75 9 398
2019 Human resources 31 43 13 5 6 1 0 75 11 140
2019 Financial management 34 47 11 3 0 2 2 85 4 120
2019 Procurement 26 43 25 6 0 0 0 69 6 16
2019 Information management 25 40 18 9 1 6 1 69 11 150
2019 Information technology 19 46 17 8 4 6 1 69 13 589
2019 Internal audit 31 50 9 0 0 10 0 90 0 10
2019 Evaluation 25 45 9 9 3 9 0 77 13 33
2019 Data sciences 28 42 16 9 2 3 0 72 11 763
2019 Policy 33 50 8 4 4 0 0 83 8 24
2019 Project management 25 45 16 9 2 2 0 72 12 403
2019 Other services to the public 27 39 17 11 2 2 2 69 14 166
2019 None of the above 23 43 18 7 3 6 1 70 10 558
2018 Client contact centre 22 38 24 6 5 4 1 63 12 129
2018 Communications or public affairs 18 47 18 10 5 2 0 66 16 94
2018 Access to information and privacy 22 42 31 4 0 0 0 65 4 23
2018 Science and technology 28 40 21 6 2 4 0 70 9 139
2018 Library services 37 48 0 15 0 0 0 85 15 13
2018 Administration and operations 28 38 22 6 2 2 1 69 9 378
2018 Human resources 30 40 19 7 1 2 0 72 9 135
2018 Financial management 40 40 13 3 0 3 1 83 3 109
2018 Information management 24 44 18 6 2 4 1 72 8 140
2018 Information technology 20 42 19 8 6 4 1 64 15 506
2018 Evaluation 27 37 19 11 3 3 0 67 14 29
2018 Data sciences 32 38 17 6 4 3 0 72 11 725
2018 Policy 45 31 10 7 3 0 3 79 11 29
2018 Project management 26 43 19 6 4 1 0 71 10 367
2018 Other services to the public 22 42 24 5 2 4 1 67 7 137
2018 None of the above 27 35 20 8 3 6 1 66 12 531

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 41 33 11 10 4 0 1 74 15 110
2022 Communications or public affairs 48 29 8 7 8 0 0 77 15 145
2022 Access to information and privacy 54 30 4 9 3 0 0 84 11 45
2022 Security 42 25 24 6 4 0 0 66 10 20
2022 Science and technology 37 37 9 10 6 0 1 75 16 175
2022 Library services 63 12 0 18 7 0 0 75 25 15
2022 Administration and operations 41 29 10 11 8 0 0 71 19 405
2022 Human resources 52 28 12 5 2 0 1 81 8 175
2022 Financial management 39 37 9 11 4 0 0 76 15 110
2022 Procurement 48 22 20 6 5 0 0 69 10 15
2022 Information management 38 33 12 9 7 1 0 72 16 160
2022 Information technology 35 34 12 10 8 0 0 69 19 520
2022 Internal audit 64 36 0 0 0 0 0 100 0 15
2022 Evaluation 48 37 4 6 5 0 0 85 11 40
2022 Data sciences 47 30 9 8 5 0 0 77 13 890
2022 Policy 46 39 5 8 2 0 0 85 10 55
2022 Project management 33 40 10 10 7 0 0 72 17 500
2022 Other services to the public 55 28 6 7 4 0 0 83 11 195
2022 None of the above 36 36 12 10 6 1 0 73 16 570
2020 Client contact centre 41 35 10 9 4 0 2 77 13 112
2020 Communications or public affairs 34 30 17 12 6 0 1 65 18 109
2020 Access to information and privacy 54 26 5 14 0 0 0 81 14 35
2020 Security 57 26 0 5 6 0 5 88 12 18
2020 Science and technology 44 34 11 11 1 0 0 78 11 112
2020 Administration and operations 51 29 9 8 3 0 0 80 11 434
2020 Human resources 50 28 8 9 4 0 1 79 13 165
2020 Financial management 56 24 9 10 1 0 0 80 11 105
2020 Procurement 74 20 0 0 6 0 0 94 6 15
2020 Information management 55 30 7 4 2 1 1 87 6 128
2020 Information technology 51 31 8 6 2 0 1 84 8 498
2020 Internal audit 68 32 0 0 0 0 0 100 0 10
2020 Evaluation 40 36 12 4 8 0 0 76 12 25
2020 Data sciences 45 33 10 8 3 0 0 78 11 726
2020 Policy 63 20 13 0 3 0 0 83 3 30
2020 Project management 42 34 9 11 4 0 0 76 15 392
2020 Other services to the public 47 36 7 7 3 0 0 82 10 151
2020 None of the above 45 30 11 9 4 0 0 75 13 517
2019 Client contact centre 49 32 8 7 3 0 1 81 10 137
2019 Health care practitioners 45 30 0 12 12 0 0 76 24 16
2019 Communications or public affairs 54 33 5 8 1 0 0 87 9 112
2019 Access to information and privacy 65 21 5 5 0 0 3 89 6 37
2019 Security 61 27 6 7 0 0 0 87 7 15
2019 Science and technology 55 33 7 2 2 1 1 89 4 141
2019 Library services 68 25 0 8 0 0 0 92 8 11
2019 Administration and operations 54 30 6 5 3 1 1 86 8 398
2019 Human resources 69 19 4 5 3 0 0 88 8 139
2019 Financial management 57 29 8 6 0 0 0 86 6 120
2019 Procurement 39 43 12 6 0 0 0 82 6 16
2019 Information management 54 25 13 3 3 1 1 80 6 150
2019 Information technology 48 35 7 5 2 0 1 85 8 587
2019 Internal audit 70 20 0 9 0 0 0 91 9 10
2019 Evaluation 70 18 0 6 6 0 0 88 12 33
2019 Data sciences 56 30 8 4 2 0 1 87 6 763
2019 Policy 44 32 8 8 8 0 0 76 16 25
2019 Project management 46 34 8 8 4 0 0 80 12 402
2019 Other services to the public 50 31 9 8 2 0 0 81 10 166
2019 None of the above 53 27 8 8 3 0 0 81 11 557
2018 Client contact centre 49 23 18 5 3 1 2 74 8 129
2018 Communications or public affairs 45 30 10 11 4 0 1 75 15 94
2018 Access to information and privacy 42 30 15 12 0 0 0 72 12 23
2018 Science and technology 53 34 9 3 1 1 1 88 3 139
2018 Library services 61 33 0 7 0 0 0 93 7 13
2018 Administration and operations 50 34 8 6 2 0 1 84 8 376
2018 Human resources 59 30 4 4 4 0 0 88 8 137
2018 Financial management 48 41 7 4 1 0 0 89 5 109
2018 Information management 50 32 9 5 1 0 2 85 6 141
2018 Information technology 48 34 10 5 3 1 1 82 7 503
2018 Evaluation 47 39 0 10 0 0 3 89 11 27
2018 Data sciences 54 30 8 6 2 0 1 85 8 728
2018 Policy 52 31 7 7 3 0 0 83 10 29
2018 Project management 43 34 11 7 4 0 1 78 11 366
2018 Other services to the public 45 34 13 3 2 1 2 81 5 137
2018 None of the above 46 32 12 5 4 1 1 79 9 530

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 29 13 6 3 0 2 77 10 110
2022 Communications or public affairs 54 28 7 6 5 0 0 82 11 145
2022 Access to information and privacy 56 26 10 8 0 0 0 82 8 45
2022 Security 14 26 47 10 4 0 0 40 13 20
2022 Science and technology 41 36 15 5 3 0 0 77 8 175
2022 Library services 57 24 5 0 13 0 0 82 13 15
2022 Administration and operations 43 27 16 8 5 0 0 71 13 405
2022 Human resources 36 29 19 7 9 0 0 65 16 175
2022 Financial management 36 33 14 12 5 0 0 69 17 110
2022 Procurement 41 31 14 5 10 0 0 72 14 15
2022 Information management 47 31 12 4 3 2 1 80 7 160
2022 Information technology 43 33 14 5 5 0 0 76 10 525
2022 Internal audit 68 25 7 0 0 0 0 93 0 15
2022 Evaluation 46 35 15 0 2 2 0 83 2 40
2022 Data sciences 46 37 12 3 1 0 0 83 5 890
2022 Policy 48 30 14 5 2 0 2 79 7 55
2022 Project management 28 33 23 9 7 0 0 61 17 500
2022 Other services to the public 48 28 16 5 3 0 0 76 8 195
2022 None of the above 42 29 15 8 5 0 1 71 13 570
2020 Client contact centre 41 33 9 7 10 0 0 74 16 113
2020 Communications or public affairs 28 40 15 11 6 0 0 69 16 110
2020 Access to information and privacy 39 31 14 10 3 3 0 72 13 36
2020 Security 32 31 21 5 11 0 0 63 16 18
2020 Science and technology 37 37 14 10 2 0 0 74 12 111
2020 Administration and operations 40 32 13 7 6 0 0 73 14 436
2020 Human resources 32 25 20 13 10 0 0 57 23 166
2020 Financial management 32 34 18 12 4 1 0 66 15 105
2020 Procurement 43 32 6 12 6 0 0 75 19 16
2020 Information management 39 37 12 7 4 1 1 76 12 127
2020 Information technology 41 32 16 6 5 0 0 74 11 501
2020 Internal audit 60 40 0 0 0 0 0 100 0 10
2020 Evaluation 48 32 12 4 4 0 0 80 8 25
2020 Data sciences 37 36 17 6 4 0 0 73 10 726
2020 Policy 47 34 10 3 7 0 0 80 10 30
2020 Project management 23 27 26 15 9 0 0 50 24 394
2020 Other services to the public 34 37 14 11 3 0 0 71 14 150
2020 None of the above 41 31 15 7 5 0 0 72 12 521
2019 Client contact centre 56 25 12 2 3 0 2 82 5 136
2019 Health care practitioners 70 18 12 0 0 0 0 88 0 16
2019 Communications or public affairs 56 24 15 3 3 0 0 79 6 112
2019 Access to information and privacy 54 30 5 3 8 0 0 84 11 37
2019 Security 28 39 14 19 0 0 0 67 19 15
2019 Science and technology 44 34 10 7 4 0 1 78 11 139
2019 Library services 68 8 25 0 0 0 0 75 0 11
2019 Administration and operations 52 32 8 5 3 0 0 84 8 398
2019 Human resources 34 31 18 9 9 0 0 64 18 140
2019 Financial management 43 42 10 4 0 0 0 85 4 119
2019 Procurement 31 51 0 13 6 0 0 81 19 16
2019 Information management 55 29 12 1 1 0 1 85 3 149
2019 Information technology 45 33 12 5 4 1 0 79 9 589
2019 Internal audit 61 30 9 0 0 0 0 91 0 10
2019 Evaluation 61 24 15 0 0 0 0 85 0 33
2019 Data sciences 52 31 11 4 2 0 0 84 6 760
2019 Policy 28 44 16 8 4 0 0 72 12 25
2019 Project management 28 34 22 10 6 0 0 62 16 401
2019 Other services to the public 50 32 12 4 2 0 0 82 6 165
2019 None of the above 48 29 14 5 3 0 1 78 8 559
2018 Client contact centre 58 25 10 5 2 0 1 84 6 129
2018 Communications or public affairs 62 20 10 6 2 0 0 82 8 93
2018 Access to information and privacy 55 30 7 8 0 0 0 85 8 23
2018 Science and technology 47 29 14 7 3 1 0 77 9 140
2018 Library services 76 17 0 0 0 0 7 100 0 13
2018 Administration and operations 55 27 9 7 2 0 0 82 9 378
2018 Human resources 28 31 21 13 6 0 1 60 19 137
2018 Financial management 40 38 14 5 2 0 1 79 7 108
2018 Information management 51 30 13 4 1 0 1 82 5 141
2018 Information technology 45 35 12 4 3 1 0 81 7 504
2018 Evaluation 51 28 17 3 0 0 0 80 3 29
2018 Data sciences 48 32 11 5 3 0 0 81 8 725
2018 Policy 45 28 0 24 0 0 3 75 25 29
2018 Project management 31 31 22 11 6 0 0 62 16 366
2018 Other services to the public 46 31 16 5 2 0 0 77 7 137
2018 None of the above 47 30 13 5 4 0 0 78 9 530

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 33 6 1 2 4 4 91 3 110
2022 Communications or public affairs 76 15 3 1 3 1 1 93 4 145
2022 Access to information and privacy 67 28 2 0 0 0 4 98 0 45
2022 Security 64 26 5 0 0 5 0 95 0 20
2022 Science and technology 78 18 3 0 1 1 0 97 1 175
2022 Library services 87 6 0 0 7 0 0 93 7 15
2022 Administration and operations 61 23 5 3 3 2 3 88 7 405
2022 Human resources 73 19 2 2 1 2 1 95 3 175
2022 Financial management 73 18 6 1 1 1 1 93 2 110
2022 Procurement 69 24 7 0 0 0 0 93 0 15
2022 Information management 75 16 6 1 0 1 1 93 1 160
2022 Information technology 72 19 4 2 1 1 0 92 3 520
2022 Internal audit 64 36 0 0 0 0 0 100 0 15
2022 Evaluation 77 16 4 0 0 0 2 96 0 40
2022 Data sciences 78 16 3 1 1 1 1 95 2 890
2022 Policy 78 14 2 0 2 2 2 96 2 55
2022 Project management 70 21 4 2 2 2 0 93 3 500
2022 Other services to the public 73 16 4 2 3 1 2 90 5 195
2022 None of the above 71 18 3 2 2 2 1 93 4 575

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Client contact centre 40 30 30 110
2022 Communications or public affairs 52 19 29 145
2022 Access to information and privacy 44 24 32 45
2022 Security 58 16 26 20
2022 Science and technology 37 36 26 175
2022 Library services 0 62 38 15
2022 Administration and operations 40 26 34 405
2022 Human resources 45 25 30 175
2022 Financial management 42 23 34 110
2022 Procurement 25 28 47 15
2022 Information management 36 31 33 160
2022 Information technology 31 31 38 525
2022 Internal audit 27 35 39 15
2022 Evaluation 24 46 30 40
2022 Data sciences 34 32 34 890
2022 Policy 34 35 31 55
2022 Project management 42 23 35 500
2022 Other services to the public 40 33 28 195
2022 None of the above 35 28 37 570
2020 Client contact centre 22 41 37 113
2020 Communications or public affairs 33 28 39 110
2020 Access to information and privacy 27 49 25 36
2020 Security 16 42 42 18
2020 Science and technology 20 49 31 112
2020 Administration and operations 32 32 36 436
2020 Human resources 32 31 37 166
2020 Financial management 25 46 29 105
2020 Procurement 24 19 57 16
2020 Information management 30 38 32 128
2020 Information technology 20 47 33 502
2020 Internal audit 19 70 11 10
2020 Evaluation 20 60 20 25
2020 Data sciences 24 42 34 728
2020 Policy 30 54 17 30
2020 Project management 28 39 33 394
2020 Other services to the public 24 39 37 151
2020 None of the above 23 41 37 521
2019 Client contact centre 31 24 45 137
2019 Health care practitioners 21 43 37 16
2019 Communications or public affairs 27 39 34 111
2019 Access to information and privacy 22 57 21 37
2019 Security 28 18 54 15
2019 Science and technology 21 52 27 141
2019 Library services 21 49 29 11
2019 Administration and operations 35 31 34 397
2019 Human resources 41 26 34 140
2019 Financial management 27 45 28 120
2019 Procurement 19 42 39 16
2019 Information management 28 38 34 150
2019 Information technology 22 42 36 591
2019 Internal audit 9 70 21 10
2019 Evaluation 27 45 28 33
2019 Data sciences 27 41 32 763
2019 Policy 28 40 32 25
2019 Project management 27 41 32 402
2019 Other services to the public 26 37 38 166
2019 None of the above 26 36 38 561
2018 Client contact centre 31 39 29 130
2018 Communications or public affairs 35 32 33 94
2018 Access to information and privacy 23 20 57 23
2018 Science and technology 25 55 20 140
2018 Library services 38 41 22 13
2018 Administration and operations 31 36 33 377
2018 Human resources 28 24 47 137
2018 Financial management 27 44 30 109
2018 Information management 30 45 25 141
2018 Information technology 21 49 30 508
2018 Evaluation 28 31 41 29
2018 Data sciences 25 46 29 728
2018 Policy 34 38 28 29
2018 Project management 27 43 30 366
2018 Other services to the public 22 37 41 137
2018 None of the above 22 42 37 531

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Client contact centre 13 41 17 6 14 10 45
2022 Communications or public affairs 7 28 34 7 19 5 70
2022 Access to information and privacy 12 48 5 4 32 0 20
2022 Security 10 41 28 0 0 22 10
2022 Science and technology 13 34 20 2 26 6 60
2022 Administration and operations 12 42 29 2 7 7 160
2022 Human resources 5 36 35 2 15 7 75
2022 Financial management 8 36 38 14 0 4 50
2022 Information management 15 27 25 6 18 10 55
2022 Information technology 14 29 33 12 3 8 165
2022 Data sciences 5 35 24 11 15 9 285
2022 Policy 5 39 36 0 21 0 15
2022 Project management 14 40 29 3 5 9 210
2022 Other services to the public 10 36 22 7 16 9 70
2022 None of the above 18 32 27 3 11 9 190
2020 Client contact centre 34 27 19 4 16 0 26
2020 Communications or public affairs 14 31 29 3 21 3 37
2020 Access to information and privacy 32 31 11 0 26 0 10
2020 Science and technology 13 34 22 6 13 13 21
2020 Administration and operations 13 34 12 1 34 5 138
2020 Human resources 4 30 29 4 30 4 55
2020 Financial management 4 55 25 0 16 0 25
2020 Information management 24 34 13 7 15 6 40
2020 Information technology 18 33 27 3 10 10 102
2020 Data sciences 14 48 20 2 11 4 170
2020 Project management 20 47 19 2 8 4 112
2020 Other services to the public 11 42 24 3 15 5 39
2020 None of the above 15 36 20 5 17 7 119
2019 Client contact centre 17 38 33 4 5 2 42
2019 Communications or public affairs 7 30 29 3 21 10 29
2019 Science and technology 16 32 16 0 29 7 28
2019 Administration and operations 14 43 25 4 11 3 136
2019 Human resources 12 39 31 2 9 7 56
2019 Financial management 6 33 38 7 13 3 32
2019 Information management 23 26 24 2 17 7 41
2019 Information technology 17 29 24 7 18 6 130
2019 Data sciences 7 37 23 6 20 7 196
2019 Project management 17 51 21 3 4 4 108
2019 Other services to the public 7 38 22 5 27 2 41
2019 None of the above 17 37 23 5 14 5 143
2018 Client contact centre 10 52 17 4 7 9 39
2018 Communications or public affairs 3 30 38 3 20 6 32
2018 Science and technology 26 49 9 3 13 0 33
2018 Administration and operations 18 44 26 2 5 5 114
2018 Human resources 13 27 47 2 6 5 38
2018 Financial management 5 55 14 7 9 11 28
2018 Information management 12 31 13 7 30 8 40
2018 Information technology 20 29 27 6 13 4 106
2018 Data sciences 8 48 17 8 16 3 179
2018 Policy 0 30 60 10 0 0 10
2018 Project management 11 56 26 2 2 3 99
2018 Other services to the public 12 37 19 3 22 7 29
2018 None of the above 9 43 23 4 11 10 111
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 31 11 6 1 1 0 82 7 110
2022 Communications or public affairs 60 28 5 3 4 0 0 88 7 145
2022 Access to information and privacy 59 33 6 2 0 0 0 92 2 45
2022 Security 53 42 6 0 0 0 0 94 0 20
2022 Science and technology 40 47 6 6 2 0 0 87 7 175
2022 Library services 63 31 0 0 6 0 0 94 6 15
2022 Administration and operations 41 42 9 5 1 2 0 85 6 405
2022 Human resources 44 43 9 3 1 1 0 88 3 175
2022 Financial management 48 39 8 3 2 0 0 87 5 110
2022 Procurement 56 36 8 0 0 0 0 92 0 15
2022 Information management 53 36 7 3 2 0 0 89 5 160
2022 Information technology 43 42 7 5 2 0 0 86 7 525
2022 Internal audit 59 36 0 5 0 0 0 95 5 15
2022 Evaluation 52 37 6 2 2 0 0 89 5 40
2022 Data sciences 47 42 5 4 2 0 0 89 6 890
2022 Policy 58 33 5 4 0 0 0 91 4 55
2022 Project management 45 39 10 4 2 0 0 84 6 500
2022 Other services to the public 56 35 6 2 1 1 0 91 3 195
2022 None of the above 41 41 10 5 3 0 0 83 7 575
2020 Client contact centre 55 38 2 3 2 1 0 93 5 113
2020 Communications or public affairs 51 33 5 6 3 2 0 86 9 110
2020 Access to information and privacy 63 21 11 6 0 0 0 83 6 36
2020 Security 74 21 5 0 0 0 0 95 0 18
2020 Science and technology 46 37 12 3 2 0 0 82 6 111
2020 Administration and operations 55 36 5 4 0 0 0 91 4 433
2020 Human resources 60 32 6 1 1 0 0 92 2 166
2020 Financial management 52 42 5 0 1 0 0 94 1 105
2020 Procurement 56 25 6 13 0 0 0 81 13 16
2020 Information management 52 36 8 2 1 0 0 88 4 128
2020 Information technology 48 41 7 3 1 0 0 89 4 501
2020 Internal audit 81 10 10 0 0 0 0 90 0 10
2020 Evaluation 60 32 4 4 0 0 0 92 4 25
2020 Data sciences 49 39 7 3 1 0 0 89 5 724
2020 Policy 67 30 3 0 0 0 0 97 0 30
2020 Project management 54 37 7 2 1 0 0 90 3 394
2020 Other services to the public 53 40 4 3 0 0 0 93 3 149
2020 None of the above 51 35 7 5 2 0 0 86 7 518
2019 Client contact centre 43 44 4 5 2 1 0 88 7 136
2019 Health care practitioners 45 30 12 6 6 0 0 76 12 16
2019 Communications or public affairs 46 35 9 6 3 1 0 82 8 111
2019 Access to information and privacy 56 39 6 0 0 0 0 94 0 36
2019 Security 47 37 16 0 0 0 0 84 0 15
2019 Science and technology 46 40 9 4 1 0 1 86 5 141
2019 Library services 75 17 0 8 0 0 0 92 8 11
2019 Administration and operations 47 36 10 4 1 0 0 84 6 399
2019 Human resources 49 32 16 2 1 0 0 81 4 139
2019 Financial management 46 44 7 3 0 0 0 90 3 119
2019 Procurement 14 62 12 6 6 0 0 76 12 16
2019 Information management 48 34 10 2 4 1 1 84 6 150
2019 Information technology 40 46 7 5 2 0 0 86 7 586
2019 Internal audit 70 21 9 0 0 0 0 91 0 10
2019 Evaluation 74 15 6 6 0 0 0 88 6 33
2019 Data sciences 48 39 8 3 2 0 0 87 5 762
2019 Policy 56 32 8 4 0 0 0 88 4 25
2019 Project management 45 41 8 4 3 0 0 86 6 404
2019 Other services to the public 44 40 11 2 2 0 1 85 4 166
2019 None of the above 41 43 9 4 2 1 0 85 7 560
2018 Client contact centre 46 41 6 4 2 0 1 88 6 130
2018 Communications or public affairs 54 35 5 6 1 0 0 89 7 91
2018 Access to information and privacy 60 40 0 0 0 0 0 100 0 23
2018 Science and technology 43 43 8 3 1 1 0 87 4 140
2018 Library services 60 30 10 0 0 0 0 90 0 13
2018 Administration and operations 45 44 7 3 1 1 0 89 4 375
2018 Human resources 52 41 4 2 1 1 0 93 3 136
2018 Financial management 51 41 5 2 0 0 0 93 2 109
2018 Information management 56 34 5 3 1 1 1 92 3 141
2018 Information technology 45 40 10 4 1 0 0 84 6 505
2018 Evaluation 52 38 3 3 0 3 0 93 3 29
2018 Data sciences 50 39 6 4 1 0 0 89 5 728
2018 Policy 62 34 3 0 0 0 0 97 0 29
2018 Project management 45 44 7 1 2 0 0 89 3 365
2018 Other services to the public 47 44 6 2 0 1 0 91 2 137
2018 None of the above 46 41 8 4 1 0 0 87 5 533

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 19 47 17 9 4 3 0 69 14 110
2022 Communications or public affairs 27 41 10 10 11 2 0 69 21 145
2022 Access to information and privacy 43 39 12 5 2 0 0 81 7 45
2022 Security 37 31 21 6 0 5 0 71 6 20
2022 Science and technology 22 41 13 13 9 1 0 64 23 175
2022 Library services 31 39 11 7 13 0 0 70 20 15
2022 Administration and operations 23 43 17 9 8 1 0 67 17 405
2022 Human resources 19 41 20 16 2 1 1 61 18 175
2022 Financial management 19 46 12 12 11 0 0 65 23 110
2022 Procurement 57 22 21 0 0 0 0 79 0 15
2022 Information management 26 38 13 13 8 1 2 66 21 160
2022 Information technology 19 38 16 15 10 2 0 58 26 525
2022 Internal audit 42 39 0 12 0 7 0 87 13 15
2022 Evaluation 25 36 11 14 7 7 0 66 22 40
2022 Data sciences 21 43 13 13 9 1 0 65 22 890
2022 Policy 40 45 7 7 1 0 0 85 8 55
2022 Project management 19 39 15 15 11 1 0 59 26 500
2022 Other services to the public 30 39 16 8 5 2 0 70 13 195
2022 None of the above 18 37 17 13 12 2 1 57 26 570
2020 Client contact centre 34 51 9 5 2 0 0 84 7 112
2020 Communications or public affairs 30 55 6 5 2 2 0 86 8 109
2020 Access to information and privacy 40 37 11 9 3 0 0 78 11 36
2020 Security 47 40 8 0 0 5 0 92 0 18
2020 Science and technology 27 44 17 7 4 2 0 72 11 112
2020 Administration and operations 41 43 8 4 1 2 0 86 5 436
2020 Human resources 38 43 10 5 1 2 1 84 6 165
2020 Financial management 42 44 13 1 0 0 0 86 1 105
2020 Procurement 43 38 0 18 0 0 0 82 18 16
2020 Information management 33 45 13 6 2 1 0 79 8 128
2020 Information technology 34 44 12 6 2 1 0 80 8 500
2020 Internal audit 62 38 0 0 0 0 0 100 0 10
2020 Evaluation 32 56 8 4 0 0 0 88 4 25
2020 Data sciences 34 45 14 5 1 1 0 80 7 726
2020 Policy 57 26 10 3 3 0 0 83 7 30
2020 Project management 34 47 13 5 2 0 0 80 7 394
2020 Other services to the public 38 44 11 3 1 3 0 85 3 151
2020 None of the above 33 44 13 7 1 1 0 79 8 517
2019 Client contact centre 37 44 12 6 1 1 0 81 7 137
2019 Health care practitioners 7 47 13 27 7 0 0 53 33 15
2019 Communications or public affairs 41 44 6 6 1 2 1 87 7 112
2019 Access to information and privacy 56 30 14 0 0 0 0 86 0 36
2019 Security 50 20 29 0 0 0 0 71 0 15
2019 Science and technology 29 51 6 10 3 0 0 81 13 141
2019 Library services 55 25 0 8 0 12 0 91 9 11
2019 Administration and operations 36 47 9 4 4 1 0 83 8 397
2019 Human resources 41 44 9 4 0 1 1 86 4 140
2019 Financial management 39 47 11 2 1 0 0 86 3 121
2019 Procurement 25 62 0 7 6 0 0 87 13 16
2019 Information management 43 42 9 2 2 1 1 87 4 147
2019 Information technology 26 44 16 9 3 1 0 71 13 588
2019 Internal audit 50 50 0 0 0 0 0 100 0 10
2019 Evaluation 45 37 6 12 0 0 0 82 12 33
2019 Data sciences 41 41 10 5 2 2 0 84 6 763
2019 Policy 36 48 4 8 4 0 0 84 12 25
2019 Project management 32 47 11 7 2 0 0 79 10 402
2019 Other services to the public 35 45 12 5 3 1 0 81 8 165
2019 None of the above 30 45 15 6 2 2 0 77 8 559
2018 Client contact centre 31 47 12 5 5 0 1 78 9 129
2018 Communications or public affairs 34 47 13 3 1 1 0 82 4 92
2018 Access to information and privacy 38 59 3 0 0 0 0 97 0 23
2018 Science and technology 22 50 18 6 2 2 0 73 8 140
2018 Library services 66 27 0 0 0 7 0 100 0 13
2018 Administration and operations 37 44 12 4 1 3 0 83 5 377
2018 Human resources 34 46 10 9 1 1 0 81 9 136
2018 Financial management 37 40 9 13 0 1 0 78 13 108
2018 Information management 38 42 15 3 0 1 1 82 3 139
2018 Information technology 24 48 15 9 1 3 0 73 11 506
2018 Evaluation 20 56 4 10 10 0 0 76 20 29
2018 Data sciences 35 42 11 9 2 1 0 78 10 725
2018 Policy 31 38 17 10 0 3 0 71 11 29
2018 Project management 29 48 13 7 3 0 0 77 10 366
2018 Other services to the public 39 36 21 3 1 0 0 75 4 135
2018 None of the above 30 43 15 7 1 3 0 76 8 532

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 10 12 33 24 18 0 3 43 23 110
2022 Communications or public affairs 10 22 30 21 14 1 1 36 33 145
2022 Access to information and privacy 2 13 22 32 23 0 8 59 17 45
2022 Security 9 34 29 14 8 0 7 23 46 20
2022 Science and technology 11 17 41 21 5 1 4 27 30 175
2022 Library services 11 7 35 21 26 0 0 47 18 15
2022 Administration and operations 11 22 36 17 11 1 3 28 34 405
2022 Human resources 16 32 26 15 9 0 2 25 49 175
2022 Financial management 10 27 39 10 11 1 2 21 39 110
2022 Procurement 21 20 44 6 8 0 0 14 42 15
2022 Information management 4 18 38 22 13 0 4 37 23 160
2022 Information technology 10 25 35 16 10 0 3 28 36 520
2022 Internal audit 0 6 22 51 11 11 0 69 7 15
2022 Evaluation 2 11 30 36 14 0 6 54 14 40
2022 Data sciences 6 14 39 25 13 0 2 39 21 890
2022 Policy 9 13 35 24 18 0 2 42 22 55
2022 Project management 13 24 38 17 6 0 1 24 38 500
2022 Other services to the public 6 16 34 23 14 1 6 40 23 195
2022 None of the above 10 18 33 21 13 0 4 36 29 570
2020 Client contact centre 12 19 41 19 8 1 1 27 31 113
2020 Communications or public affairs 16 25 38 15 5 0 1 21 42 109
2020 Access to information and privacy 6 22 34 28 11 0 0 39 28 36
2020 Security 11 10 47 5 21 6 0 27 23 18
2020 Science and technology 9 19 39 21 10 0 3 31 29 112
2020 Administration and operations 8 20 34 24 13 1 1 37 28 433
2020 Human resources 17 26 29 17 10 1 1 28 44 166
2020 Financial management 7 15 35 31 8 4 1 41 23 105
2020 Procurement 11 31 32 6 20 0 0 26 42 16
2020 Information management 5 22 43 20 9 1 1 30 27 128
2020 Information technology 9 21 39 20 7 0 2 28 32 500
2020 Internal audit 0 0 29 61 10 0 0 71 0 10
2020 Evaluation 4 12 36 32 16 0 0 48 16 25
2020 Data sciences 6 18 36 28 11 0 0 40 24 726
2020 Policy 7 17 50 20 3 0 3 24 24 30
2020 Project management 8 30 40 18 4 0 0 22 38 393
2020 Other services to the public 5 19 38 26 10 1 2 37 24 151
2020 None of the above 6 20 37 21 14 1 1 36 27 519
2019 Client contact centre 9 19 31 22 15 2 1 38 29 136
2019 Health care practitioners 6 18 51 6 18 0 0 24 24 16
2019 Communications or public affairs 13 19 30 28 9 0 0 38 33 111
2019 Access to information and privacy 11 8 32 32 14 0 3 47 20 37
2019 Security 13 14 49 24 0 0 0 24 27 15
2019 Science and technology 10 19 42 22 7 1 0 30 29 141
2019 Library services 0 8 8 44 28 12 0 82 9 11
2019 Administration and operations 6 17 40 23 11 0 2 35 24 396
2019 Human resources 15 31 33 15 6 0 1 21 46 140
2019 Financial management 3 22 32 31 10 1 1 41 26 121
2019 Procurement 19 19 25 19 18 0 0 37 38 16
2019 Information management 5 24 33 23 13 1 2 37 30 149
2019 Information technology 12 25 37 17 9 0 1 25 38 589
2019 Internal audit 0 0 39 19 41 0 0 61 0 10
2019 Evaluation 9 15 24 31 18 0 3 51 25 33
2019 Data sciences 5 18 35 27 13 1 1 41 23 762
2019 Policy 4 24 52 16 4 0 0 20 28 25
2019 Project management 11 29 36 17 6 0 0 24 40 405
2019 Other services to the public 8 16 43 21 11 0 2 32 24 166
2019 None of the above 7 19 31 25 16 0 3 42 27 560
2018 Client contact centre 9 25 33 22 9 1 1 31 35 130
2018 Communications or public affairs 9 19 34 21 14 0 4 35 30 93
2018 Access to information and privacy 0 13 40 29 18 0 0 47 13 23
2018 Science and technology 4 16 38 28 11 1 1 40 21 138
2018 Library services 0 0 30 24 29 0 17 64 0 13
2018 Administration and operations 6 20 33 27 12 1 1 40 26 377
2018 Human resources 10 28 34 18 9 1 0 28 38 137
2018 Financial management 5 18 45 26 5 0 1 31 23 109
2018 Information management 5 21 35 24 11 2 1 37 26 140
2018 Information technology 10 23 34 22 7 1 2 30 34 506
2018 Evaluation 7 21 44 20 8 0 0 28 28 29
2018 Data sciences 4 16 35 29 13 1 2 43 21 727
2018 Policy 10 17 34 10 17 7 3 31 31 29
2018 Project management 11 27 39 18 5 0 0 23 38 364
2018 Other services to the public 7 13 41 24 11 1 3 37 20 136
2018 None of the above 7 21 34 24 11 1 2 36 29 529

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 13 15 29 12 22 2 6 38 31 110
2022 Communications or public affairs 16 22 22 22 13 1 3 37 40 145
2022 Access to information and privacy 8 20 24 17 23 2 8 44 30 45
2022 Security 14 24 18 22 16 0 6 41 40 20
2022 Science and technology 16 17 33 16 9 2 7 28 37 175
2022 Library services 6 23 7 24 40 0 0 64 29 15
2022 Administration and operations 10 20 27 22 13 2 5 38 33 405
2022 Human resources 17 30 31 14 2 1 5 17 50 175
2022 Financial management 5 23 32 23 13 1 3 38 29 110
2022 Procurement 24 34 37 6 0 0 0 6 57 15
2022 Information management 7 22 29 22 18 0 2 41 29 160
2022 Information technology 13 20 30 19 12 2 4 33 35 520
2022 Internal audit 0 5 19 24 37 15 0 71 6 15
2022 Evaluation 17 13 20 16 19 2 13 41 36 40
2022 Data sciences 10 19 33 22 11 2 3 35 31 890
2022 Policy 10 19 32 11 25 2 2 37 30 55
2022 Project management 16 31 30 13 7 1 2 21 48 500
2022 Other services to the public 4 17 27 30 11 1 9 46 24 195
2022 None of the above 14 15 29 19 15 2 6 37 32 570
2020 Client contact centre 10 14 35 22 14 1 5 38 25 113
2020 Communications or public affairs 23 25 27 16 5 2 2 22 50 110
2020 Access to information and privacy 11 17 34 22 11 4 0 35 30 36
2020 Security 6 18 10 21 26 13 5 58 30 18
2020 Science and technology 5 24 38 23 5 1 3 29 31 112
2020 Administration and operations 6 15 32 25 15 4 3 44 22 435
2020 Human resources 9 21 32 22 11 2 1 35 32 164
2020 Financial management 0 14 37 27 13 8 2 44 16 105
2020 Procurement 29 26 26 13 6 0 0 19 55 16
2020 Information management 6 17 32 25 15 2 2 42 24 128
2020 Information technology 8 17 34 22 13 3 3 37 27 499
2020 Internal audit 0 10 10 71 10 0 0 80 10 10
2020 Evaluation 4 12 16 44 20 4 0 67 17 25
2020 Data sciences 8 19 32 23 14 1 2 38 29 726
2020 Policy 10 20 37 16 10 0 7 28 32 30
2020 Project management 14 29 30 19 6 1 2 25 44 392
2020 Other services to the public 5 22 36 18 13 3 3 34 29 151
2020 None of the above 11 20 30 19 14 3 3 35 33 518
2019 Client contact centre 7 19 32 16 17 8 1 36 29 136
2019 Health care practitioners 21 30 19 18 0 12 0 21 58 16
2019 Communications or public affairs 16 25 29 18 10 2 1 29 42 111
2019 Access to information and privacy 5 22 24 20 23 3 3 45 29 36
2019 Security 7 29 45 13 7 0 0 19 36 15
2019 Science and technology 12 21 38 14 12 3 1 27 34 139
2019 Library services 0 8 26 9 45 12 0 62 9 11
2019 Administration and operations 9 16 34 20 15 2 4 37 27 398
2019 Human resources 11 24 36 18 8 2 1 27 36 140
2019 Financial management 6 15 27 35 13 2 2 50 21 121
2019 Procurement 6 26 56 6 6 0 0 12 32 16
2019 Information management 4 20 31 26 12 3 4 41 26 150
2019 Information technology 10 21 30 22 10 5 2 34 33 588
2019 Internal audit 9 9 30 20 31 0 0 51 19 10
2019 Evaluation 15 6 18 17 33 3 9 56 24 33
2019 Data sciences 9 18 31 24 14 3 2 39 29 762
2019 Policy 12 16 36 24 12 0 0 36 28 25
2019 Project management 10 34 32 16 6 1 0 23 44 403
2019 Other services to the public 8 19 34 22 11 1 5 35 28 165
2019 None of the above 10 17 30 22 14 3 4 39 29 560
2018 Client contact centre 14 18 29 18 10 7 4 31 36 130
2018 Communications or public affairs 14 26 31 12 12 1 4 25 42 92
2018 Access to information and privacy 4 31 30 17 12 0 5 31 37 23
2018 Science and technology 7 25 37 14 12 3 1 27 34 139
2018 Library services 0 0 21 24 38 0 17 75 0 13
2018 Administration and operations 6 20 32 20 15 2 4 38 27 374
2018 Human resources 13 25 31 20 9 1 1 29 39 137
2018 Financial management 5 17 37 30 9 1 1 40 22 108
2018 Information management 4 17 36 23 13 4 3 38 23 141
2018 Information technology 10 25 31 20 9 2 3 30 37 507
2018 Evaluation 10 20 45 7 11 3 4 19 33 29
2018 Data sciences 8 18 33 23 13 3 3 37 28 724
2018 Policy 7 14 35 17 21 7 0 41 22 29
2018 Project management 14 26 37 17 4 1 0 22 40 365
2018 Other services to the public 7 20 32 17 16 4 5 35 30 137
2018 None of the above 11 17 29 22 13 4 4 38 31 530

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 9 8 28 22 26 2 5 52 18 110
2022 Communications or public affairs 9 14 28 24 23 0 1 48 24 145
2022 Access to information and privacy 2 2 34 25 31 0 6 59 5 45
2022 Security 9 5 34 24 8 0 19 39 18 20
2022 Science and technology 7 8 25 37 20 1 2 59 15 175
2022 Library services 0 18 13 29 40 0 0 69 18 15
2022 Administration and operations 5 15 31 27 18 1 3 47 21 405
2022 Human resources 8 14 34 27 13 2 4 42 23 175
2022 Financial management 8 11 29 35 16 1 0 52 19 110
2022 Procurement 12 18 37 27 6 0 0 33 31 15
2022 Information management 1 10 25 39 20 1 4 62 12 160
2022 Information technology 7 12 26 29 22 1 3 53 20 520
2022 Internal audit 0 0 5 49 35 11 0 95 0 15
2022 Evaluation 2 9 13 47 23 0 6 75 12 40
2022 Data sciences 2 7 28 34 25 1 2 61 10 890
2022 Policy 5 7 26 29 31 0 2 62 12 55
2022 Project management 7 18 38 27 10 0 1 37 25 500
2022 Other services to the public 2 10 22 31 29 1 5 64 13 195
2022 None of the above 6 12 31 26 22 0 3 50 18 570
2020 Client contact centre 5 12 28 31 24 0 1 56 17 112
2020 Communications or public affairs 20 20 30 21 8 1 0 29 40 110
2020 Access to information and privacy 8 11 22 40 19 0 0 59 20 36
2020 Security 6 18 15 23 37 0 0 60 24 18
2020 Science and technology 4 16 36 26 16 0 3 43 20 111
2020 Administration and operations 4 14 28 29 23 1 1 53 18 434
2020 Human resources 8 18 31 20 21 2 0 41 27 166
2020 Financial management 3 10 35 28 23 1 1 51 13 105
2020 Procurement 29 19 25 13 13 0 0 26 48 16
2020 Information management 2 11 26 41 17 1 1 60 13 128
2020 Information technology 7 15 25 28 21 2 2 51 23 497
2020 Internal audit 0 0 19 71 10 0 0 81 0 10
2020 Evaluation 0 4 24 56 16 0 0 72 4 25
2020 Data sciences 5 12 29 32 22 0 1 54 17 726
2020 Policy 7 10 42 28 10 0 3 39 18 29
2020 Project management 7 20 36 26 9 1 1 35 28 390
2020 Other services to the public 5 12 31 31 17 2 2 51 17 150
2020 None of the above 7 12 27 30 21 1 2 52 20 517
2019 Client contact centre 3 8 26 32 25 3 3 61 11 133
2019 Health care practitioners 6 6 30 25 27 6 0 55 13 16
2019 Communications or public affairs 8 23 37 19 13 0 0 32 31 109
2019 Access to information and privacy 5 3 11 49 30 0 3 81 8 37
2019 Security 0 7 40 46 7 0 0 53 7 15
2019 Science and technology 7 9 31 33 19 1 1 52 16 141
2019 Library services 0 0 0 83 17 0 0 100 0 11
2019 Administration and operations 3 10 30 35 20 1 2 56 13 395
2019 Human resources 8 15 39 24 13 1 1 38 23 138
2019 Financial management 1 4 35 34 25 1 2 60 5 121
2019 Procurement 13 7 40 32 7 0 0 40 20 15
2019 Information management 2 11 29 26 29 1 2 57 14 150
2019 Information technology 7 12 30 30 18 1 1 49 20 585
2019 Internal audit 0 9 31 49 10 0 0 60 9 10
2019 Evaluation 3 3 27 30 32 0 6 65 6 33
2019 Data sciences 3 7 29 32 26 1 1 60 10 761
2019 Policy 0 16 36 24 24 0 0 48 16 25
2019 Project management 7 20 39 24 9 0 0 33 27 402
2019 Other services to the public 3 6 28 40 20 1 3 61 10 166
2019 None of the above 5 10 31 26 24 1 3 52 16 559
2018 Client contact centre 6 16 19 38 19 1 1 58 23 127
2018 Communications or public affairs 10 12 41 19 17 0 1 37 22 92
2018 Access to information and privacy 0 16 25 36 23 0 0 59 16 23
2018 Science and technology 1 11 32 35 20 1 1 56 11 139
2018 Library services 0 0 13 24 45 0 17 84 0 13
2018 Administration and operations 1 9 30 34 24 1 2 59 11 376
2018 Human resources 8 16 34 26 14 0 1 40 25 136
2018 Financial management 0 9 37 39 15 0 0 54 9 108
2018 Information management 3 7 24 38 23 3 1 64 11 141
2018 Information technology 6 15 34 24 17 1 2 43 22 506
2018 Evaluation 7 7 36 20 30 0 0 49 15 29
2018 Data sciences 4 8 28 34 22 1 2 58 13 723
2018 Policy 7 10 31 24 21 7 0 48 19 29
2018 Project management 5 20 42 25 7 0 0 32 26 364
2018 Other services to the public 3 10 34 25 24 1 3 51 13 135
2018 None of the above 4 13 26 33 20 1 2 55 18 528

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 13 19 24 20 17 1 5 40 34 110
2022 Communications or public affairs 14 17 19 20 27 0 3 49 32 145
2022 Access to information and privacy 8 9 30 11 29 8 6 46 19 45
2022 Security 34 32 8 12 8 0 6 21 70 20
2022 Science and technology 9 21 27 18 19 1 4 40 31 175
2022 Library services 18 13 23 6 40 0 0 46 31 15
2022 Administration and operations 12 20 27 20 16 1 4 38 34 405
2022 Human resources 16 24 20 18 16 2 5 37 43 175
2022 Financial management 10 18 29 28 14 0 1 42 28 110
2022 Procurement 17 5 30 47 0 0 0 47 23 15
2022 Information management 7 20 27 21 21 1 2 43 28 160
2022 Information technology 20 17 25 19 13 2 4 34 39 520
2022 Internal audit 0 12 19 47 22 0 0 69 12 15
2022 Evaluation 7 13 27 19 28 0 6 51 21 40
2022 Data sciences 9 15 27 23 19 2 5 45 25 885
2022 Policy 9 15 28 22 20 0 5 45 26 55
2022 Project management 23 25 27 14 8 1 2 23 49 500
2022 Other services to the public 6 19 28 14 23 3 7 41 27 195
2022 None of the above 14 18 25 16 19 2 5 38 34 570
2020 Client contact centre 16 12 27 25 15 2 2 42 29 113
2020 Communications or public affairs 23 18 26 19 9 2 3 29 43 108
2020 Access to information and privacy 17 8 17 34 21 3 0 57 26 36
2020 Security 11 13 23 10 31 6 5 46 27 18
2020 Science and technology 11 26 28 18 14 0 3 33 38 112
2020 Administration and operations 10 12 33 22 21 1 2 44 22 436
2020 Human resources 12 23 25 18 17 3 2 37 37 166
2020 Financial management 9 17 20 28 25 1 0 53 26 105
2020 Procurement 25 19 19 24 13 0 0 37 44 16
2020 Information management 10 17 29 26 14 1 3 41 28 128
2020 Information technology 12 19 27 21 17 1 3 40 32 499
2020 Internal audit 0 19 21 50 10 0 0 60 19 10
2020 Evaluation 0 24 20 28 28 0 0 56 24 25
2020 Data sciences 10 19 26 22 19 1 2 43 31 728
2020 Policy 13 20 23 23 16 0 3 41 35 30
2020 Project management 16 33 22 20 8 1 1 28 50 391
2020 Other services to the public 13 19 30 19 13 3 3 34 34 151
2020 None of the above 13 18 24 23 17 1 3 42 33 520
2019 Client contact centre 7 21 19 26 22 1 2 51 30 137
2019 Health care practitioners 18 12 25 24 14 6 0 41 32 16
2019 Communications or public affairs 12 20 29 16 17 3 2 35 34 111
2019 Access to information and privacy 11 8 22 24 32 0 3 58 19 37
2019 Security 0 27 33 35 5 0 0 40 27 15
2019 Science and technology 13 23 25 22 14 2 1 37 37 141
2019 Library services 17 16 26 9 33 0 0 42 32 11
2019 Administration and operations 6 17 28 24 18 2 4 45 25 397
2019 Human resources 16 22 20 25 13 1 4 40 40 140
2019 Financial management 4 11 24 36 23 2 1 60 15 120
2019 Procurement 6 7 33 37 18 0 0 55 13 16
2019 Information management 8 17 28 24 18 3 3 44 26 150
2019 Information technology 13 18 28 20 17 1 2 38 32 586
2019 Internal audit 0 9 21 40 30 0 0 70 9 10
2019 Evaluation 9 9 21 21 26 0 15 54 21 33
2019 Data sciences 9 17 24 25 21 1 3 48 27 762
2019 Policy 16 12 36 16 16 0 4 33 29 25
2019 Project management 16 27 29 17 9 0 1 27 43 404
2019 Other services to the public 9 17 33 19 18 0 4 39 27 165
2019 None of the above 11 20 24 19 20 2 4 41 33 560
2018 Client contact centre 9 19 25 26 18 1 2 45 29 129
2018 Communications or public affairs 17 18 26 21 14 2 2 36 37 92
2018 Access to information and privacy 8 9 21 23 34 0 4 60 18 23
2018 Science and technology 4 24 30 26 13 1 1 40 29 139
2018 Library services 20 7 21 10 25 0 17 43 32 13
2018 Administration and operations 6 15 29 26 19 1 3 47 23 376
2018 Human resources 16 27 21 23 10 1 1 34 45 136
2018 Financial management 8 14 29 34 13 0 2 48 22 109
2018 Information management 10 16 27 20 21 1 3 43 28 141
2018 Information technology 12 23 27 20 14 2 3 35 37 506
2018 Evaluation 10 24 27 14 21 5 0 37 35 29
2018 Data sciences 8 18 26 23 19 2 3 44 28 724
2018 Policy 7 17 31 10 28 7 0 41 26 29
2018 Project management 15 32 30 16 5 0 1 22 48 363
2018 Other services to the public 14 18 27 19 17 1 5 38 33 135
2018 None of the above 11 22 21 23 16 3 4 42 36 528

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 10 24 18 20 17 6 6 41 38 110
2022 Communications or public affairs 10 10 25 20 24 5 6 50 22 145
2022 Access to information and privacy 0 11 18 30 23 4 14 65 13 45
2022 Security 13 18 36 9 0 9 15 12 41 20
2022 Science and technology 8 12 25 24 17 3 12 48 22 175
2022 Library services 0 0 24 6 70 0 0 76 0 15
2022 Administration and operations 13 17 26 19 17 3 5 39 33 405
2022 Human resources 13 24 21 22 13 0 7 37 40 175
2022 Financial management 8 17 28 27 17 2 2 46 25 110
2022 Procurement 5 19 32 34 0 10 0 37 27 15
2022 Information management 9 9 21 31 18 5 8 56 20 160
2022 Information technology 10 15 25 22 17 5 6 43 29 520
2022 Internal audit 0 7 25 30 23 15 0 62 8 15
2022 Evaluation 2 13 29 17 15 15 9 42 20 40
2022 Data sciences 6 17 24 22 21 5 6 48 25 885
2022 Policy 8 9 27 21 22 8 5 50 20 55
2022 Project management 14 22 29 19 10 3 3 30 39 500
2022 Other services to the public 6 13 24 19 24 4 10 51 22 195
2022 None of the above 7 15 22 22 20 5 8 48 26 570
2020 Client contact centre 8 13 23 26 18 6 5 50 24 113
2020 Communications or public affairs 8 18 20 21 21 10 1 48 29 108
2020 Access to information and privacy 3 11 20 35 22 2 6 63 15 35
2020 Security 0 5 14 21 36 24 0 75 7 18
2020 Science and technology 6 17 27 26 14 4 5 44 26 112
2020 Administration and operations 6 11 24 27 25 4 4 56 17 433
2020 Human resources 6 12 31 22 23 4 2 48 19 165
2020 Financial management 4 7 29 35 23 1 2 60 11 105
2020 Procurement 0 13 0 43 19 12 13 83 17 16
2020 Information management 3 6 29 29 26 4 3 59 10 127
2020 Information technology 6 10 24 28 24 4 4 56 18 500
2020 Internal audit 0 10 51 10 19 0 10 32 11 10
2020 Evaluation 0 4 24 44 28 0 0 72 4 25
2020 Data sciences 4 11 28 28 23 2 4 54 16 725
2020 Policy 10 17 13 30 23 3 3 57 29 30
2020 Project management 5 17 28 32 14 1 2 48 23 389
2020 Other services to the public 8 13 23 32 16 6 3 53 23 151
2020 None of the above 5 9 26 29 21 4 6 55 16 513
2019 Client contact centre 10 24 18 23 20 3 1 45 36 134
2019 Health care practitioners 19 13 26 26 9 0 6 38 35 15
2019 Communications or public affairs 3 18 20 27 27 4 2 58 22 110
2019 Access to information and privacy 2 17 22 27 27 3 3 57 20 37
2019 Security 7 29 38 26 0 0 0 26 36 15
2019 Science and technology 4 17 26 24 23 4 2 50 22 141
2019 Library services 0 8 0 26 57 9 0 91 9 11
2019 Administration and operations 4 14 31 25 18 4 5 47 19 396
2019 Human resources 12 16 27 23 16 2 3 42 30 140
2019 Financial management 3 20 27 31 16 2 2 48 24 120
2019 Procurement 0 0 37 51 12 0 0 63 0 16
2019 Information management 5 15 25 29 19 4 2 51 22 149
2019 Information technology 6 12 28 27 19 4 2 49 20 587
2019 Internal audit 20 0 20 30 30 0 0 60 20 10
2019 Evaluation 9 6 24 24 25 4 9 55 17 33
2019 Data sciences 5 13 26 27 24 3 2 53 19 759
2019 Policy 4 13 25 29 29 0 0 58 17 24
2019 Project management 9 18 32 23 13 2 2 38 29 402
2019 Other services to the public 8 13 31 20 23 1 4 45 22 163
2019 None of the above 5 15 24 26 21 4 4 51 23 558
2018 Client contact centre 9 23 25 24 11 6 2 37 35 129
2018 Communications or public affairs 5 8 36 21 21 5 3 47 14 92
2018 Access to information and privacy 8 17 23 12 31 0 8 47 28 23
2018 Science and technology 8 9 37 24 19 3 1 45 17 139
2018 Library services 0 0 10 34 49 0 7 89 0 13
2018 Administration and operations 7 16 22 29 19 3 4 52 24 375
2018 Human resources 12 14 29 25 16 2 3 42 27 136
2018 Financial management 7 11 32 38 10 3 0 49 18 109
2018 Information management 4 11 25 31 22 6 2 56 17 140
2018 Information technology 8 13 28 26 20 3 3 49 22 503
2018 Evaluation 7 20 30 22 18 3 0 41 28 29
2018 Data sciences 4 13 28 26 20 4 4 50 19 720
2018 Policy 3 10 41 7 28 7 3 38 15 29
2018 Project management 8 17 38 27 8 1 1 36 25 359
2018 Other services to the public 7 14 30 22 20 4 3 45 23 134
2018 None of the above 5 17 25 25 22 4 3 50 23 529

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 9 16 33 18 18 1 6 38 27 110
2022 Communications or public affairs 17 13 22 18 26 2 3 46 31 145
2022 Access to information and privacy 10 18 18 26 19 2 7 50 30 45
2022 Security 8 21 28 17 11 0 15 33 35 20
2022 Science and technology 12 16 36 19 8 3 5 30 31 175
2022 Library services 6 5 36 14 40 0 0 53 11 15
2022 Administration and operations 12 19 31 16 15 4 4 34 32 405
2022 Human resources 13 22 30 19 11 2 2 31 37 175
2022 Financial management 10 14 34 27 13 0 2 42 24 110
2022 Procurement 21 10 28 28 0 5 7 32 36 15
2022 Information management 7 14 33 22 18 3 4 42 23 160
2022 Information technology 13 18 31 19 11 4 3 33 34 525
2022 Internal audit 0 0 25 42 23 11 0 72 0 15
2022 Evaluation 8 14 17 18 31 2 11 56 25 40
2022 Data sciences 11 17 33 21 13 2 4 36 29 890
2022 Policy 6 19 23 25 19 5 4 48 27 55
2022 Project management 17 27 30 14 8 1 2 23 46 500
2022 Other services to the public 7 12 28 24 17 4 7 47 22 195
2022 None of the above 12 16 29 19 15 3 6 37 31 570
2020 Client contact centre 10 9 31 31 10 4 6 45 21 112
2020 Communications or public affairs 10 19 35 23 9 4 0 33 30 110
2020 Access to information and privacy 8 23 22 27 19 0 0 47 31 36
2020 Security 6 23 5 10 32 18 5 55 38 18
2020 Science and technology 9 23 31 22 9 2 3 32 34 111
2020 Administration and operations 6 13 34 25 17 3 1 44 20 432
2020 Human resources 9 19 34 19 16 2 1 36 28 165
2020 Financial management 3 7 35 36 15 2 2 53 11 105
2020 Procurement 25 32 24 13 6 0 0 19 57 16
2020 Information management 8 13 35 29 11 2 1 42 22 128
2020 Information technology 10 17 29 25 14 3 3 41 29 498
2020 Internal audit 0 0 31 60 10 0 0 69 0 10
2020 Evaluation 0 12 16 36 28 8 0 70 13 25
2020 Data sciences 9 18 31 24 15 2 1 40 27 724
2020 Policy 7 17 46 20 3 3 3 25 25 30
2020 Project management 14 21 36 19 8 1 1 27 36 392
2020 Other services to the public 6 18 32 29 10 2 2 41 25 151
2020 None of the above 8 20 29 23 14 2 3 39 30 514
2019 Client contact centre 7 20 20 25 22 5 0 49 29 135
2019 Health care practitioners 6 24 19 24 21 6 0 48 32 16
2019 Communications or public affairs 4 18 43 18 11 3 2 31 24 110
2019 Access to information and privacy 3 6 38 30 21 0 3 52 9 37
2019 Security 0 29 45 19 7 0 0 26 29 15
2019 Science and technology 9 23 29 23 12 3 1 36 34 140
2019 Library services 0 8 35 0 36 21 0 46 10 11
2019 Administration and operations 8 17 32 22 14 3 4 38 27 395
2019 Human resources 8 16 35 30 8 1 1 39 25 140
2019 Financial management 5 14 29 33 17 1 2 51 19 121
2019 Procurement 12 6 63 19 0 0 0 19 18 16
2019 Information management 2 20 32 23 16 4 3 42 24 148
2019 Information technology 10 22 32 20 11 4 1 33 33 588
2019 Internal audit 9 0 20 50 21 0 0 71 9 10
2019 Evaluation 9 15 12 15 38 0 12 60 27 33
2019 Data sciences 9 16 31 23 16 3 2 41 27 761
2019 Policy 16 12 52 8 12 0 0 20 28 25
2019 Project management 11 26 41 14 7 0 0 21 38 404
2019 Other services to the public 7 18 30 24 17 1 3 43 26 166
2019 None of the above 9 16 32 21 16 3 4 39 27 557
2018 Client contact centre 12 11 32 28 12 2 3 42 24 129
2018 Communications or public affairs 8 18 41 19 9 4 2 29 27 90
2018 Access to information and privacy 9 17 39 9 23 0 3 33 27 23
2018 Science and technology 7 14 36 25 10 6 2 38 23 139
2018 Library services 7 7 31 26 23 0 7 53 14 13
2018 Administration and operations 6 15 36 20 16 3 3 39 22 377
2018 Human resources 9 21 37 22 8 2 1 31 31 137
2018 Financial management 2 26 33 26 12 2 0 38 28 108
2018 Information management 4 11 36 30 14 2 3 46 16 141
2018 Information technology 12 21 34 19 9 3 3 29 35 504
2018 Evaluation 10 7 45 21 7 7 4 31 19 29
2018 Data sciences 8 18 33 20 14 4 4 37 28 727
2018 Policy 10 14 21 21 24 7 3 50 27 29
2018 Project management 14 27 38 15 6 1 0 21 41 363
2018 Other services to the public 4 18 34 19 18 3 4 40 24 137
2018 None of the above 9 18 31 20 14 4 4 37 29 528

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 12 40 27 10 1 5 39 19 110
2022 Communications or public affairs 14 18 30 18 17 0 3 36 33 145
2022 Access to information and privacy 8 15 31 26 10 4 6 41 25 45
2022 Security 4 23 26 8 17 0 22 33 34 20
2022 Science and technology 9 20 31 22 14 1 4 38 30 175
2022 Library services 19 18 32 6 26 0 0 32 37 15
2022 Administration and operations 8 16 37 20 16 1 1 37 25 405
2022 Human resources 8 16 30 30 12 1 2 44 25 175
2022 Financial management 12 23 28 25 11 1 1 37 35 110
2022 Procurement 5 6 27 29 20 7 5 56 12 15
2022 Information management 5 13 39 22 18 1 1 41 18 160
2022 Information technology 4 17 28 28 19 0 3 49 22 520
2022 Internal audit 0 5 12 60 12 11 0 80 6 15
2022 Evaluation 6 18 33 21 17 2 4 40 26 40
2022 Data sciences 7 18 40 21 11 1 1 33 26 890
2022 Policy 7 18 32 18 25 0 0 43 26 55
2022 Project management 8 18 37 25 10 0 1 36 27 500
2022 Other services to the public 4 18 33 26 14 0 4 43 23 195
2022 None of the above 8 18 37 20 14 0 3 35 27 570
2020 Client contact centre 9 16 32 28 13 2 1 42 26 113
2020 Communications or public affairs 13 26 40 16 5 0 0 21 38 110
2020 Access to information and privacy 6 23 35 19 18 0 0 37 28 36
2020 Security 0 6 26 47 21 0 0 68 6 18
2020 Science and technology 9 19 32 27 10 0 3 38 28 111
2020 Administration and operations 4 18 39 26 11 1 2 38 22 436
2020 Human resources 6 17 32 32 12 1 0 44 23 166
2020 Financial management 10 18 36 21 14 2 0 35 29 105
2020 Procurement 12 25 31 19 13 0 0 32 37 16
2020 Information management 8 19 43 25 4 0 0 30 27 128
2020 Information technology 5 14 34 31 14 0 2 46 19 502
2020 Internal audit 0 10 38 42 10 0 0 52 10 10
2020 Evaluation 0 12 44 28 16 0 0 44 12 25
2020 Data sciences 8 21 35 25 9 0 1 35 30 726
2020 Policy 10 13 43 20 10 0 3 31 24 30
2020 Project management 10 19 39 23 8 1 1 31 29 393
2020 Other services to the public 6 18 35 30 10 0 1 40 25 151
2020 None of the above 6 20 34 27 11 1 1 38 27 519
2019 Client contact centre 7 15 34 28 13 2 1 42 23 136
2019 Health care practitioners 6 18 30 33 12 0 0 45 24 16
2019 Communications or public affairs 15 21 29 26 9 0 1 35 36 112
2019 Access to information and privacy 0 11 46 21 20 0 3 42 11 37
2019 Security 20 13 29 33 5 0 0 38 33 15
2019 Science and technology 6 13 35 30 13 1 1 45 19 141
2019 Library services 0 25 34 20 21 0 0 42 25 11
2019 Administration and operations 6 15 36 27 14 1 2 42 21 398
2019 Human resources 12 11 28 31 17 0 1 48 23 140
2019 Financial management 7 21 33 23 15 1 0 38 29 121
2019 Procurement 12 19 11 51 6 0 0 57 31 16
2019 Information management 3 16 37 27 16 1 1 43 20 150
2019 Information technology 6 11 32 31 17 1 2 49 18 587
2019 Internal audit 9 10 52 28 0 0 0 28 20 10
2019 Evaluation 6 15 30 21 23 0 6 46 22 33
2019 Data sciences 8 18 33 24 14 0 1 39 27 762
2019 Policy 12 24 32 24 8 0 0 32 36 25
2019 Project management 9 19 36 24 11 0 1 35 28 406
2019 Other services to the public 6 16 33 29 14 1 2 43 23 166
2019 None of the above 9 19 31 22 14 1 3 38 30 560

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 13 35 23 16 12 1 0 49 29 110
2022 Communications or public affairs 13 24 12 21 27 2 0 39 49 145
2022 Access to information and privacy 29 33 7 24 6 2 0 63 30 45
2022 Security 26 12 37 4 16 5 0 40 22 20
2022 Science and technology 12 24 14 25 24 1 1 36 50 175
2022 Library services 20 11 7 29 32 0 0 31 62 15
2022 Administration and operations 11 33 18 19 17 1 0 45 37 405
2022 Human resources 12 31 17 26 14 2 0 43 40 175
2022 Financial management 13 33 13 19 22 0 0 46 41 110
2022 Procurement 26 21 11 20 16 5 0 50 38 15
2022 Information management 21 23 17 16 20 2 1 45 37 160
2022 Information technology 11 26 16 23 21 3 0 38 46 525
2022 Internal audit 5 26 15 38 5 11 0 35 48 15
2022 Evaluation 16 24 21 17 17 4 0 43 35 40
2022 Data sciences 14 26 14 21 23 3 0 41 45 890
2022 Policy 17 23 11 26 22 1 0 40 49 55
2022 Project management 7 24 17 24 27 1 0 31 52 500
2022 Other services to the public 17 30 18 20 13 1 0 48 33 195
2022 None of the above 10 22 18 21 25 3 1 33 48 570
2020 Client contact centre 23 48 12 10 5 2 0 73 15 112
2020 Communications or public affairs 14 40 20 11 8 7 0 58 20 110
2020 Access to information and privacy 24 40 14 16 6 0 0 65 22 36
2020 Security 38 36 8 5 0 13 0 85 6 18
2020 Science and technology 18 42 17 17 5 1 0 61 22 112
2020 Administration and operations 34 36 13 9 3 5 0 74 12 433
2020 Human resources 24 36 15 21 3 2 0 60 24 166
2020 Financial management 33 42 16 7 0 2 0 77 7 104
2020 Procurement 28 32 20 13 7 0 0 60 19 15
2020 Information management 28 38 14 13 3 4 0 69 17 127
2020 Information technology 20 37 20 14 5 4 0 59 20 492
2020 Internal audit 19 71 0 10 0 0 0 90 10 10
2020 Evaluation 8 62 25 4 0 0 0 71 4 24
2020 Data sciences 24 39 18 14 3 3 0 64 18 722
2020 Policy 34 30 30 6 0 0 0 64 6 30
2020 Project management 19 40 21 16 4 0 0 59 20 390
2020 Other services to the public 28 39 15 11 2 4 1 71 14 151
2020 None of the above 22 37 16 15 4 4 1 62 20 517
2019 Client contact centre 22 47 19 7 3 2 0 70 10 137
2019 Health care practitioners 12 27 6 37 18 0 0 39 55 16
2019 Communications or public affairs 21 42 14 13 6 2 1 65 20 112
2019 Access to information and privacy 36 30 18 8 3 3 2 69 12 37
2019 Security 26 26 20 7 20 0 0 53 27 15
2019 Science and technology 9 39 19 19 12 3 0 49 32 140
2019 Library services 46 17 0 16 0 21 0 80 20 11
2019 Administration and operations 20 39 24 10 5 1 0 60 15 396
2019 Human resources 26 36 18 15 5 1 0 62 20 137
2019 Financial management 30 33 19 14 3 1 0 63 17 121
2019 Procurement 21 28 19 20 14 0 0 48 33 15
2019 Information management 27 36 17 12 3 4 1 67 16 150
2019 Information technology 15 32 19 20 10 3 0 49 31 590
2019 Internal audit 0 71 0 29 0 0 0 71 29 10
2019 Evaluation 25 42 15 9 9 0 0 67 18 33
2019 Data sciences 21 36 18 16 4 4 0 59 21 761
2019 Policy 12 44 20 16 4 4 0 58 21 25
2019 Project management 14 38 20 19 8 1 0 53 27 402
2019 Other services to the public 20 36 20 13 9 2 0 57 22 163
2019 None of the above 16 36 20 17 6 3 1 54 24 556

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 34 7 2 4 0 3 87 7 110
2022 Communications or public affairs 70 19 4 2 3 1 0 90 6 145
2022 Access to information and privacy 64 29 6 2 0 0 0 93 2 45
2022 Security 28 22 17 25 0 8 0 55 27 20
2022 Science and technology 66 25 3 2 1 2 0 93 3 175
2022 Library services 75 11 7 7 0 0 0 86 7 15
2022 Administration and operations 51 30 9 5 4 1 0 82 9 405
2022 Human resources 57 31 5 4 3 1 0 88 7 175
2022 Financial management 71 20 6 2 2 0 0 91 3 110
2022 Procurement 60 28 7 5 0 0 0 88 5 15
2022 Information management 62 20 10 3 4 1 0 83 7 160
2022 Information technology 57 30 7 3 2 0 0 88 5 525
2022 Internal audit 75 25 0 0 0 0 0 100 0 15
2022 Evaluation 60 27 6 2 2 2 0 89 4 40
2022 Data sciences 63 25 4 5 2 1 0 89 7 890
2022 Policy 52 31 6 5 4 2 0 84 10 55
2022 Project management 59 26 7 5 3 1 0 85 8 500
2022 Other services to the public 60 26 7 4 1 2 0 88 5 195
2022 None of the above 52 30 7 5 4 2 1 84 8 570
2020 Client contact centre 52 28 5 11 3 1 1 81 14 112
2020 Communications or public affairs 51 29 8 7 2 3 0 83 9 110
2020 Access to information and privacy 58 24 3 8 3 0 4 85 12 36
2020 Security 53 15 16 15 0 0 0 69 15 18
2020 Science and technology 56 28 4 3 7 2 0 86 10 112
2020 Administration and operations 57 25 6 5 3 3 0 85 9 433
2020 Human resources 60 21 9 6 1 3 0 83 8 166
2020 Financial management 75 13 3 5 3 1 0 89 9 104
2020 Procurement 37 26 18 13 0 6 0 67 14 16
2020 Information management 63 17 5 7 4 3 1 83 12 127
2020 Information technology 58 30 5 5 2 1 0 88 6 499
2020 Internal audit 70 21 10 0 0 0 0 90 0 10
2020 Evaluation 64 16 16 4 0 0 0 80 4 25
2020 Data sciences 57 29 5 6 2 1 0 87 8 727
2020 Policy 65 21 10 3 0 0 0 86 3 29
2020 Project management 59 29 6 2 3 0 1 88 5 392
2020 Other services to the public 55 29 8 7 1 1 0 85 7 149
2020 None of the above 58 24 7 6 3 2 0 83 9 517
2019 Client contact centre 51 24 14 6 5 1 0 75 11 134
2019 Health care practitioners 51 31 12 0 6 0 0 82 6 16
2019 Communications or public affairs 64 26 4 3 4 0 0 89 6 111
2019 Access to information and privacy 65 27 6 3 0 0 0 92 3 37
2019 Security 51 7 28 14 0 0 0 58 14 15
2019 Science and technology 62 29 6 3 0 0 0 91 3 141
2019 Library services 62 38 0 0 0 0 0 100 0 11
2019 Administration and operations 47 32 8 8 4 1 0 80 12 397
2019 Human resources 56 24 9 7 4 1 0 81 11 139
2019 Financial management 57 27 7 8 1 0 0 84 8 121
2019 Procurement 55 19 19 0 6 0 0 74 6 15
2019 Information management 54 30 7 5 2 1 1 86 7 149
2019 Information technology 54 31 7 4 2 1 0 86 7 590
2019 Internal audit 69 31 0 0 0 0 0 100 0 10
2019 Evaluation 67 15 6 6 6 0 0 82 12 33
2019 Data sciences 57 25 8 5 3 1 1 84 8 761
2019 Policy 60 20 8 8 4 0 0 80 12 25
2019 Project management 54 29 5 8 4 0 0 83 12 404
2019 Other services to the public 50 31 9 7 2 1 0 82 9 166
2019 None of the above 49 32 8 6 3 1 0 82 9 559
2018 Client contact centre 53 26 8 7 5 1 0 80 12 129
2018 Communications or public affairs 57 26 2 8 6 0 0 83 15 93
2018 Access to information and privacy 32 35 17 0 16 0 0 67 16 23
2018 Science and technology 53 36 5 3 3 1 0 89 6 138
2018 Library services 66 34 0 0 0 0 0 100 0 13
2018 Administration and operations 46 34 7 7 6 1 0 80 13 377
2018 Human resources 63 21 5 6 4 1 0 85 10 135
2018 Financial management 55 31 6 4 3 0 2 87 7 108
2018 Information management 52 32 4 8 2 1 1 86 10 141
2018 Information technology 43 38 10 5 2 1 0 83 7 502
2018 Evaluation 49 48 0 3 0 0 0 97 3 28
2018 Data sciences 56 27 6 6 4 1 0 84 10 729
2018 Policy 55 24 0 10 7 3 0 82 18 29
2018 Project management 48 32 7 7 5 0 0 80 13 364
2018 Other services to the public 50 30 8 6 5 2 0 82 11 137
2018 None of the above 48 31 7 9 3 2 0 80 12 529

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 62 34 4 1 0 0 0 96 1 110
2022 Communications or public affairs 70 22 1 2 4 1 0 93 6 145
2022 Access to information and privacy 77 19 4 0 0 0 0 96 0 45
2022 Security 37 43 20 0 0 0 0 80 0 20
2022 Science and technology 81 13 1 2 2 1 0 95 4 175
2022 Library services 87 13 0 0 0 0 0 100 0 15
2022 Administration and operations 54 34 6 4 1 1 0 89 5 405
2022 Human resources 63 29 4 2 1 0 0 93 3 175
2022 Financial management 79 16 4 0 1 0 0 95 1 110
2022 Procurement 74 26 0 0 0 0 0 100 0 15
2022 Information management 62 30 4 3 1 0 0 92 3 160
2022 Information technology 62 30 4 3 1 0 0 92 4 525
2022 Internal audit 81 14 0 5 0 0 0 95 5 15
2022 Evaluation 70 20 7 2 0 2 0 91 2 40
2022 Data sciences 74 20 3 3 1 0 0 94 3 890
2022 Policy 65 27 4 2 2 0 0 92 4 55
2022 Project management 66 25 5 3 1 0 0 92 4 500
2022 Other services to the public 69 20 7 4 0 0 0 89 4 195
2022 None of the above 64 24 5 4 1 1 1 90 5 570
2020 Client contact centre 59 31 3 5 1 0 1 91 6 113
2020 Communications or public affairs 70 22 4 4 0 0 0 92 4 110
2020 Access to information and privacy 61 33 0 3 0 0 4 97 3 36
2020 Security 61 31 8 0 0 0 0 92 0 18
2020 Science and technology 65 31 0 2 2 0 0 96 4 112
2020 Administration and operations 63 27 5 3 1 1 0 91 4 432
2020 Human resources 67 27 4 2 0 0 0 94 2 165
2020 Financial management 76 17 4 2 2 0 0 92 4 105
2020 Procurement 64 11 13 13 0 0 0 75 13 16
2020 Information management 67 20 7 4 1 1 1 88 5 128
2020 Information technology 66 28 3 2 1 0 0 94 3 498
2020 Evaluation 76 20 0 0 4 0 0 96 4 25
2020 Data sciences 69 23 3 4 1 0 0 93 5 725
2020 Policy 73 20 7 0 0 0 0 93 0 30
2020 Project management 64 26 4 4 2 0 1 91 6 393
2020 Other services to the public 61 33 4 1 0 0 0 94 1 150
2020 None of the above 67 22 5 4 1 0 0 89 6 518
2019 Client contact centre 54 31 9 4 2 0 0 85 6 137
2019 Health care practitioners 57 37 0 6 0 0 0 94 6 16
2019 Communications or public affairs 66 22 3 7 2 0 0 89 9 112
2019 Access to information and privacy 75 19 6 0 0 0 0 94 0 37
2019 Security 54 39 0 7 0 0 0 93 7 15
2019 Science and technology 66 30 3 1 0 0 0 96 1 141
2019 Library services 91 9 0 0 0 0 0 100 0 11
2019 Administration and operations 56 29 8 5 2 0 0 85 7 397
2019 Human resources 63 26 5 3 3 0 0 89 6 140
2019 Financial management 63 31 3 3 0 0 0 94 3 121
2019 Procurement 39 32 23 6 0 0 0 70 6 16
2019 Information management 58 29 7 2 3 1 1 89 5 150
2019 Information technology 61 31 4 2 2 0 0 92 4 589
2019 Internal audit 80 20 0 0 0 0 0 100 0 10
2019 Evaluation 69 28 3 0 0 0 0 97 0 32
2019 Data sciences 67 23 5 3 1 0 0 91 4 761
2019 Policy 64 28 0 4 4 0 0 92 8 25
2019 Project management 53 35 6 3 2 0 0 89 5 406
2019 Other services to the public 55 28 7 8 1 0 0 83 9 165
2019 None of the above 58 30 5 5 2 0 0 88 7 560
2018 Client contact centre 60 28 6 4 2 0 0 88 6 129
2018 Communications or public affairs 63 23 4 9 1 0 0 86 10 90
2018 Access to information and privacy 50 26 9 5 10 0 0 76 15 23
2018 Science and technology 69 25 4 2 1 1 0 94 2 139
2018 Library services 83 17 0 0 0 0 0 100 0 13
2018 Administration and operations 51 35 6 6 1 0 0 87 8 377
2018 Human resources 67 26 5 2 0 0 0 93 2 137
2018 Financial management 67 25 5 0 2 0 1 93 2 109
2018 Information management 57 35 6 1 0 0 1 92 2 141
2018 Information technology 54 36 6 2 1 0 0 91 3 504
2018 Evaluation 76 20 3 0 0 0 0 97 0 28
2018 Data sciences 65 26 3 3 1 0 0 92 5 726
2018 Policy 65 31 0 0 3 0 0 97 3 29
2018 Project management 53 34 6 5 2 0 0 87 7 366
2018 Other services to the public 53 30 8 8 1 0 0 83 9 136
2018 None of the above 55 33 5 4 2 1 0 89 6 526

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 34 9 5 3 1 0 83 8 110
2022 Communications or public affairs 66 26 3 2 3 1 0 92 5 145
2022 Access to information and privacy 61 22 12 2 0 2 0 85 2 45
2022 Security 43 24 15 0 7 11 0 75 8 20
2022 Science and technology 64 24 5 3 2 1 1 90 5 175
2022 Library services 75 12 0 6 7 0 0 87 13 15
2022 Administration and operations 48 36 8 5 2 1 0 85 7 405
2022 Human resources 48 33 11 3 0 2 2 85 4 175
2022 Financial management 59 29 8 3 0 1 0 89 3 110
2022 Procurement 62 26 0 5 0 7 0 95 5 15
2022 Information management 56 27 10 4 2 2 0 84 6 160
2022 Information technology 51 36 8 3 2 1 0 87 5 525
2022 Internal audit 77 17 0 5 0 0 0 95 5 15
2022 Evaluation 55 35 4 2 2 2 0 91 4 40
2022 Data sciences 62 28 5 3 1 1 0 91 4 890
2022 Policy 49 36 11 2 2 0 0 85 4 55
2022 Project management 56 31 6 2 2 1 0 89 5 500
2022 Other services to the public 57 27 9 5 0 2 0 85 5 195
2022 None of the above 54 30 7 4 2 3 1 87 6 570
2020 Client contact centre 48 30 11 7 0 2 2 81 8 111
2020 Communications or public affairs 57 24 12 4 0 2 1 84 4 110
2020 Access to information and privacy 49 42 6 3 0 0 0 92 3 36
2020 Security 69 15 16 0 0 0 0 84 0 18
2020 Science and technology 51 33 7 3 7 0 0 84 9 111
2020 Administration and operations 54 31 9 3 2 1 0 86 4 432
2020 Human resources 55 29 9 4 1 2 1 86 5 165
2020 Financial management 65 20 9 3 2 1 0 87 5 105
2020 Procurement 19 44 24 6 0 6 0 68 7 16
2020 Information management 51 32 7 7 1 2 1 85 8 128
2020 Information technology 53 37 6 2 1 1 0 91 3 497
2020 Internal audit 71 29 0 0 0 0 0 100 0 10
2020 Evaluation 58 29 13 0 0 0 0 87 0 24
2020 Data sciences 59 30 6 3 1 1 0 90 4 724
2020 Policy 70 17 13 0 0 0 0 87 0 30
2020 Project management 55 35 5 3 1 0 1 91 4 393
2020 Other services to the public 56 31 9 3 0 1 0 88 3 149
2020 None of the above 54 32 7 4 2 1 0 87 6 512
2019 Client contact centre 45 34 13 4 2 2 0 81 5 136
2019 Health care practitioners 57 24 18 0 0 0 0 82 0 16
2019 Communications or public affairs 60 29 6 4 2 0 0 89 5 112
2019 Access to information and privacy 67 30 2 0 0 0 0 98 0 37
2019 Security 54 27 12 7 0 0 0 81 7 15
2019 Science and technology 55 38 5 2 0 0 0 93 2 141
2019 Library services 74 26 0 0 0 0 0 100 0 11
2019 Administration and operations 45 37 10 3 3 2 1 84 6 397
2019 Human resources 51 34 8 3 3 1 1 86 6 140
2019 Financial management 49 33 10 7 0 0 0 83 7 121
2019 Procurement 33 43 24 0 0 0 0 76 0 16
2019 Information management 51 31 8 4 3 2 1 85 7 149
2019 Information technology 50 38 8 3 1 1 0 88 4 590
2019 Internal audit 70 21 9 0 0 0 0 91 0 10
2019 Evaluation 66 18 3 6 6 0 0 85 12 32
2019 Data sciences 57 29 9 2 2 1 0 87 4 762
2019 Policy 56 32 8 0 4 0 0 88 4 25
2019 Project management 50 38 6 4 1 0 0 88 6 406
2019 Other services to the public 49 31 12 4 2 1 1 82 6 166
2019 None of the above 47 34 11 4 2 1 0 83 6 562
2018 Client contact centre 45 34 15 2 4 0 0 79 6 130
2018 Communications or public affairs 48 36 8 4 3 0 0 84 8 93
2018 Access to information and privacy 38 28 13 5 10 5 0 70 16 23
2018 Science and technology 57 32 6 2 2 1 0 90 4 139
2018 Library services 60 33 7 0 0 0 0 93 0 13
2018 Administration and operations 42 39 12 4 2 1 0 83 6 377
2018 Human resources 59 30 6 4 1 0 0 89 5 137
2018 Financial management 55 31 12 2 0 1 0 86 2 109
2018 Information management 45 41 6 2 1 1 3 90 4 140
2018 Information technology 41 43 10 3 1 2 0 85 5 505
2018 Evaluation 54 46 0 0 0 0 0 100 0 28
2018 Data sciences 54 33 7 4 2 1 0 87 5 727
2018 Policy 65 14 17 0 0 3 0 82 0 29
2018 Project management 46 40 8 2 3 1 0 86 5 366
2018 Other services to the public 47 38 6 5 2 2 0 88 6 137
2018 None of the above 43 37 11 5 2 2 1 82 7 529

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 30 49 12 4 2 2 0 81 7 110
2022 Communications or public affairs 38 35 5 8 12 1 1 74 21 145
2022 Access to information and privacy 47 44 2 4 4 0 0 90 8 45
2022 Security 36 30 19 7 0 8 0 71 8 20
2022 Science and technology 34 38 10 9 6 3 0 75 15 175
2022 Library services 31 45 5 11 7 0 0 76 18 15
2022 Administration and operations 34 41 13 6 5 2 1 76 11 405
2022 Human resources 44 30 12 6 3 3 2 78 10 175
2022 Financial management 37 39 7 8 7 2 0 78 15 110
2022 Procurement 50 30 0 5 0 15 0 94 6 15
2022 Information management 39 33 14 7 4 3 0 74 12 160
2022 Information technology 28 40 14 6 8 5 0 71 15 525
2022 Internal audit 36 54 11 0 0 0 0 89 0 15
2022 Evaluation 38 33 8 10 4 7 0 76 15 40
2022 Data sciences 37 37 11 7 5 2 0 76 12 890
2022 Policy 39 44 10 1 4 2 0 84 6 55
2022 Project management 31 41 12 8 6 2 0 73 14 500
2022 Other services to the public 46 32 10 6 3 1 0 80 10 195
2022 None of the above 30 36 16 7 6 4 1 70 14 570
2020 Client contact centre 40 40 11 3 2 4 0 83 5 111
2020 Communications or public affairs 39 39 8 7 3 4 0 81 11 109
2020 Access to information and privacy 40 51 3 6 0 0 0 92 6 36
2020 Security 63 31 0 0 0 5 0 100 0 18
2020 Science and technology 35 45 11 3 4 2 0 81 8 111
2020 Administration and operations 47 39 7 4 1 2 0 87 5 433
2020 Human resources 48 32 7 8 1 2 1 83 10 164
2020 Financial management 50 39 7 2 2 1 0 90 4 104
2020 Procurement 39 30 18 13 0 0 0 69 13 16
2020 Information management 51 31 11 2 1 3 0 85 3 126
2020 Information technology 44 39 10 4 1 2 0 84 6 497
2020 Internal audit 48 52 0 0 0 0 0 100 0 10
2020 Evaluation 46 29 16 0 4 4 0 79 4 24
2020 Data sciences 42 41 10 5 1 2 0 84 6 723
2020 Policy 57 33 7 3 0 0 0 90 3 30
2020 Project management 41 44 8 4 2 1 0 86 6 393
2020 Other services to the public 45 39 7 5 1 2 0 87 6 148
2020 None of the above 41 37 13 4 1 3 0 81 5 515
2019 Client contact centre 46 36 10 5 1 2 1 84 6 135
2019 Health care practitioners 22 52 19 6 0 0 0 74 6 15
2019 Communications or public affairs 40 45 5 6 3 2 0 86 9 112
2019 Access to information and privacy 65 22 8 6 0 0 0 86 6 37
2019 Security 42 38 20 0 0 0 0 80 0 14
2019 Science and technology 36 48 7 8 2 0 0 84 9 139
2019 Library services 63 37 0 0 0 0 0 100 0 11
2019 Administration and operations 44 40 8 4 2 2 0 85 7 397
2019 Human resources 51 32 10 3 1 2 0 85 5 137
2019 Financial management 50 41 6 2 1 1 0 91 3 121
2019 Procurement 37 44 12 7 0 0 0 81 7 16
2019 Information management 50 29 12 3 2 3 1 82 6 150
2019 Information technology 40 41 11 3 1 3 0 84 4 585
2019 Internal audit 52 48 0 0 0 0 0 100 0 10
2019 Evaluation 46 30 12 3 6 3 0 78 9 33
2019 Data sciences 44 40 8 3 2 2 0 86 6 755
2019 Policy 44 48 4 4 0 0 0 92 4 25
2019 Project management 40 43 10 5 2 1 0 83 7 400
2019 Other services to the public 46 35 10 5 2 1 1 82 7 166
2019 None of the above 42 40 8 5 2 2 0 84 7 558
2018 Client contact centre 51 36 7 2 3 1 0 88 5 130
2018 Communications or public affairs 45 30 8 12 1 4 0 78 13 93
2018 Access to information and privacy 64 32 4 0 0 0 0 96 0 22
2018 Science and technology 53 35 8 1 1 2 0 90 2 140
2018 Library services 69 31 0 0 0 0 0 100 0 13
2018 Administration and operations 53 37 6 2 1 2 0 92 2 377
2018 Human resources 51 33 11 2 0 2 1 86 2 137
2018 Financial management 62 30 6 1 0 1 0 93 1 107
2018 Information management 49 36 12 1 0 1 1 86 1 140
2018 Information technology 46 39 9 2 2 3 0 87 4 507
2018 Evaluation 37 43 7 7 7 0 0 80 14 29
2018 Data sciences 52 35 6 3 2 1 0 88 5 727
2018 Policy 59 28 7 3 3 0 0 86 7 29
2018 Project management 48 39 9 1 2 1 0 88 3 363
2018 Other services to the public 47 38 11 3 1 1 0 85 4 136
2018 None of the above 45 38 9 4 2 3 0 85 5 531

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 41 40 8 3 2 7 0 87 5 110
2022 Communications or public affairs 38 35 8 6 6 8 0 79 13 145
2022 Access to information and privacy 48 36 2 8 0 6 0 89 8 45
2022 Security 43 32 6 11 0 9 0 81 12 20
2022 Science and technology 38 43 12 3 2 1 1 83 4 175
2022 Library services 37 33 30 0 0 0 0 70 0 15
2022 Administration and operations 40 35 13 3 2 5 2 80 6 405
2022 Human resources 44 34 13 4 0 5 0 82 4 175
2022 Financial management 41 36 9 6 4 4 0 80 10 110
2022 Procurement 48 37 0 0 0 15 0 100 0 15
2022 Information management 41 31 17 6 3 3 0 74 9 160
2022 Information technology 32 36 14 5 5 8 1 75 10 525
2022 Internal audit 35 51 15 0 0 0 0 85 0 15
2022 Evaluation 41 38 9 0 0 12 0 89 0 40
2022 Data sciences 40 35 10 5 2 7 1 81 8 890
2022 Policy 39 40 9 6 2 3 0 82 9 55
2022 Project management 36 38 12 5 3 6 0 80 8 500
2022 Other services to the public 47 27 12 4 2 7 0 80 6 195
2022 None of the above 33 34 14 4 3 11 1 76 8 570
2020 Client contact centre 36 41 9 3 3 6 1 83 7 113
2020 Communications or public affairs 38 41 13 2 1 6 0 83 3 107
2020 Access to information and privacy 46 32 14 3 0 3 3 82 3 36
2020 Security 71 24 0 0 0 5 0 100 0 18
2020 Science and technology 42 42 10 2 2 3 1 86 4 110
2020 Administration and operations 52 32 8 3 1 4 0 87 4 432
2020 Human resources 45 33 11 6 1 3 1 82 7 164
2020 Financial management 52 37 5 4 1 2 0 90 5 103
2020 Procurement 40 26 27 7 0 0 0 66 7 15
2020 Information management 55 28 12 3 0 2 1 86 3 127
2020 Information technology 45 33 11 3 1 7 0 83 5 499
2020 Internal audit 50 40 0 0 0 10 0 100 0 10
2020 Evaluation 36 56 4 0 4 0 0 92 4 25
2020 Data sciences 43 37 11 3 1 4 0 84 4 722
2020 Policy 54 23 13 3 0 7 0 83 4 30
2020 Project management 42 43 8 3 1 3 0 88 4 390
2020 Other services to the public 44 37 12 4 1 2 0 82 5 151
2020 None of the above 43 36 11 4 1 4 1 83 5 516
2019 Client contact centre 46 39 10 2 1 2 1 87 3 136
2019 Health care practitioners 27 43 24 0 0 6 0 74 0 16
2019 Communications or public affairs 50 34 8 4 2 3 0 86 6 111
2019 Access to information and privacy 62 33 3 0 0 0 2 97 0 37
2019 Security 52 22 26 0 0 0 0 74 0 15
2019 Science and technology 45 43 5 1 1 3 2 93 2 141
2019 Library services 79 12 0 0 0 9 0 100 0 11
2019 Administration and operations 48 37 10 2 2 2 0 86 3 399
2019 Human resources 54 31 9 2 1 2 1 87 3 140
2019 Financial management 56 31 8 2 1 2 0 88 3 118
2019 Procurement 25 63 7 0 0 0 5 93 0 16
2019 Information management 54 29 8 3 2 3 1 86 5 148
2019 Information technology 47 36 8 2 1 6 0 89 2 586
2019 Internal audit 51 49 0 0 0 0 0 100 0 10
2019 Evaluation 52 42 0 3 0 3 0 97 3 33
2019 Data sciences 52 33 8 2 1 4 0 88 3 762
2019 Policy 48 40 8 0 0 4 0 92 0 25
2019 Project management 51 36 9 1 2 2 0 88 3 400
2019 Other services to the public 52 30 10 3 1 2 1 85 4 164
2019 None of the above 50 34 8 2 1 4 1 88 3 561
2018 Client contact centre 51 37 5 2 2 2 0 90 4 129
2018 Communications or public affairs 46 27 15 4 1 7 0 79 6 94
2018 Access to information and privacy 57 38 4 0 0 0 0 96 0 23
2018 Science and technology 49 40 7 3 1 1 0 89 3 140
2018 Library services 66 17 7 0 0 0 10 92 0 13
2018 Administration and operations 51 36 8 1 0 3 0 90 1 376
2018 Human resources 49 35 11 1 0 4 1 88 1 137
2018 Financial management 61 30 7 1 0 2 0 92 1 109
2018 Information management 45 38 13 1 0 2 1 86 1 141
2018 Information technology 46 36 10 2 1 4 0 86 4 506
2018 Evaluation 45 38 0 7 7 3 0 86 14 29
2018 Data sciences 52 34 7 1 1 4 0 90 3 726
2018 Policy 67 15 11 0 4 4 0 85 4 27
2018 Project management 51 34 10 2 1 2 0 87 3 360
2018 Other services to the public 45 37 10 3 1 3 1 86 3 136
2018 None of the above 48 34 9 3 1 4 0 87 4 531

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 44 9 7 1 1 0 84 7 110
2022 Communications or public affairs 51 24 10 8 5 1 0 76 13 145
2022 Access to information and privacy 62 32 2 3 2 0 0 94 4 45
2022 Security 33 43 13 7 0 5 0 79 8 20
2022 Science and technology 41 32 11 10 6 1 0 73 16 175
2022 Library services 50 18 0 19 12 0 0 69 31 15
2022 Administration and operations 48 33 10 5 3 0 0 82 8 405
2022 Human resources 56 31 4 5 3 0 0 87 8 175
2022 Financial management 52 32 9 3 5 0 0 84 8 110
2022 Procurement 59 31 10 0 0 0 0 90 0 15
2022 Information management 49 25 12 10 4 1 0 74 13 160
2022 Information technology 39 36 10 9 6 0 0 75 15 525
2022 Internal audit 64 36 0 0 0 0 0 100 0 15
2022 Evaluation 46 25 14 7 4 4 0 75 11 40
2022 Data sciences 48 31 8 8 4 0 0 80 12 890
2022 Policy 48 36 9 7 0 0 0 84 7 55
2022 Project management 41 34 11 9 6 0 0 75 14 500
2022 Other services to the public 57 24 11 5 2 1 0 82 7 195
2022 None of the above 36 35 13 10 6 1 1 71 16 575
2020 Client contact centre 57 34 6 2 1 0 0 91 3 113
2020 Communications or public affairs 56 31 8 4 0 0 0 87 4 110
2020 Access to information and privacy 61 36 3 0 0 0 0 97 0 36
2020 Security 63 37 0 0 0 0 0 100 0 18
2020 Science and technology 54 33 7 2 4 0 0 87 6 112
2020 Administration and operations 64 26 6 2 1 1 0 91 3 435
2020 Human resources 58 32 5 4 1 0 0 91 4 165
2020 Financial management 66 26 5 1 2 0 0 92 3 105
2020 Procurement 45 30 19 6 0 0 0 75 6 16
2020 Information management 64 27 6 2 1 1 0 91 3 128
2020 Information technology 57 32 6 3 2 0 0 89 4 501
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 52 28 8 12 0 0 0 80 12 25
2020 Data sciences 60 30 7 3 1 0 0 90 4 727
2020 Policy 73 13 10 3 0 0 0 87 3 30
2020 Project management 58 31 6 4 2 0 0 89 5 394
2020 Other services to the public 58 32 6 3 0 0 1 91 3 151
2020 None of the above 57 31 7 3 1 1 0 89 4 520
2019 Client contact centre 56 34 8 1 1 0 0 90 1 136
2019 Health care practitioners 39 49 6 0 6 0 0 88 6 16
2019 Communications or public affairs 57 33 6 3 1 0 0 91 4 111
2019 Access to information and privacy 75 19 6 0 0 0 0 94 0 37
2019 Security 58 22 20 0 0 0 0 80 0 15
2019 Science and technology 56 37 4 1 2 0 0 93 3 141
2019 Library services 75 25 0 0 0 0 0 100 0 11
2019 Administration and operations 58 30 7 3 2 0 0 89 4 397
2019 Human resources 64 22 11 3 1 0 0 86 4 140
2019 Financial management 62 33 4 1 0 0 0 95 1 121
2019 Procurement 45 49 6 0 0 0 0 94 0 16
2019 Information management 57 32 5 3 1 1 1 91 4 150
2019 Information technology 51 37 6 2 2 1 0 90 4 587
2019 Internal audit 80 20 0 0 0 0 0 100 0 10
2019 Evaluation 64 24 6 3 3 0 0 88 6 33
2019 Data sciences 61 29 6 2 2 0 0 90 4 761
2019 Policy 58 33 0 4 0 4 0 96 4 24
2019 Project management 54 32 7 6 1 0 0 86 7 404
2019 Other services to the public 54 33 10 1 1 0 0 87 2 164
2019 None of the above 53 34 7 3 2 1 0 88 5 561
2018 Client contact centre 54 34 8 2 2 0 0 88 4 129
2018 Communications or public affairs 54 32 8 5 0 0 0 86 5 93
2018 Access to information and privacy 57 29 9 4 0 0 0 87 4 23
2018 Science and technology 58 32 5 2 1 1 0 91 4 140
2018 Library services 69 31 0 0 0 0 0 100 0 13
2018 Administration and operations 60 31 6 2 1 1 0 92 3 377
2018 Human resources 60 27 10 2 1 0 0 87 3 137
2018 Financial management 69 24 7 1 0 0 0 93 1 108
2018 Information management 57 31 11 1 0 0 1 88 1 141
2018 Information technology 51 36 7 3 2 1 0 88 5 505
2018 Evaluation 57 33 3 0 7 0 0 90 7 29
2018 Data sciences 61 30 5 2 2 0 0 92 4 724
2018 Policy 72 14 10 3 0 0 0 86 3 29
2018 Project management 53 36 7 1 2 0 1 89 3 362
2018 Other services to the public 56 32 8 3 1 0 0 88 4 135
2018 None of the above 54 34 7 3 2 1 0 88 5 529

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 41 30 10 6 2 8 4 81 9 110
2022 Communications or public affairs 46 30 5 2 5 5 6 86 8 145
2022 Access to information and privacy 47 27 9 2 0 10 5 88 2 45
2022 Security 41 17 15 0 11 11 5 69 13 20
2022 Science and technology 44 24 10 4 4 6 8 79 9 175
2022 Library services 36 18 6 0 7 20 13 80 11 15
2022 Administration and operations 41 23 12 5 3 7 9 76 10 405
2022 Human resources 44 25 9 7 1 6 7 80 10 175
2022 Financial management 44 27 10 6 5 5 3 77 11 110
2022 Procurement 59 16 0 0 0 20 5 100 0 15
2022 Information management 44 21 10 6 4 10 7 77 11 155
2022 Information technology 37 26 11 4 3 14 6 79 8 520
2022 Internal audit 43 28 0 0 0 17 13 100 0 15
2022 Evaluation 37 23 15 0 4 13 7 75 6 40
2022 Data sciences 42 25 9 5 3 9 7 79 10 890
2022 Policy 46 28 8 2 2 7 7 87 4 55
2022 Project management 42 28 10 5 5 6 4 78 11 500
2022 Other services to the public 41 23 11 5 3 10 7 77 10 195
2022 None of the above 39 23 10 4 5 11 8 77 10 570

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 28 12 5 2 9 4 77 9 110
2022 Communications or public affairs 42 31 8 2 6 5 6 82 9 145
2022 Access to information and privacy 49 29 8 2 0 7 5 89 2 45
2022 Security 41 17 15 0 11 11 5 69 13 20
2022 Science and technology 44 25 9 4 4 6 8 81 9 175
2022 Library services 38 11 0 6 7 25 13 79 21 15
2022 Administration and operations 38 25 12 5 4 8 9 75 11 405
2022 Human resources 44 25 10 4 1 9 7 82 6 170
2022 Financial management 45 29 7 8 4 5 2 80 12 110
2022 Procurement 59 16 0 0 0 20 5 100 0 15
2022 Information management 45 16 11 7 5 9 8 73 14 160
2022 Information technology 37 26 10 5 3 14 6 78 10 520
2022 Internal audit 43 28 0 0 0 17 13 100 0 15
2022 Evaluation 37 22 15 0 0 19 7 79 0 40
2022 Data sciences 40 23 10 6 3 11 7 77 11 890
2022 Policy 38 37 7 2 2 7 7 88 4 55
2022 Project management 41 26 12 6 4 7 4 76 10 500
2022 Other services to the public 45 18 11 7 3 10 7 75 11 195
2022 None of the above 37 22 11 6 5 11 8 73 13 570

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 31 28 14 2 4 20 0 75 7 110
2022 Communications or public affairs 25 29 18 8 4 13 3 65 14 145
2022 Access to information and privacy 45 22 19 4 0 5 4 74 5 45
2022 Security 35 15 7 10 3 29 0 71 19 20
2022 Science and technology 32 24 24 6 1 11 1 64 8 175
2022 Library services 11 33 22 7 0 26 0 60 10 15
2022 Administration and operations 34 24 16 5 3 16 2 70 10 405
2022 Human resources 30 18 20 5 3 18 6 63 11 175
2022 Financial management 29 24 22 9 5 11 0 60 16 110
2022 Procurement 21 41 18 0 7 13 0 71 8 15
2022 Information management 34 24 22 2 2 14 2 69 4 160
2022 Information technology 32 24 19 4 2 18 1 70 7 525
2022 Internal audit 29 40 23 0 0 7 0 75 0 15
2022 Evaluation 27 22 21 2 2 26 0 66 6 40
2022 Data sciences 29 25 21 7 3 14 1 64 11 890
2022 Policy 28 27 27 4 5 10 0 61 9 55
2022 Project management 30 30 18 5 3 14 1 70 10 500
2022 Other services to the public 34 29 12 5 2 16 2 77 9 195
2022 None of the above 27 25 19 5 3 19 2 66 10 570
2020 Client contact centre 37 32 16 2 3 8 3 77 5 112
2020 Communications or public affairs 36 38 19 2 0 4 0 77 3 109
2020 Access to information and privacy 41 33 14 3 0 8 0 82 3 36
2020 Security 60 19 5 0 0 10 5 94 0 18
2020 Science and technology 37 40 9 5 1 7 1 83 7 112
2020 Administration and operations 46 32 9 3 1 8 0 85 5 436
2020 Human resources 38 33 15 3 1 9 1 79 5 166
2020 Financial management 39 41 10 4 1 4 2 84 5 105
2020 Procurement 39 48 13 0 0 0 0 87 0 16
2020 Information management 52 26 12 2 0 6 1 85 2 127
2020 Information technology 46 30 12 3 1 8 0 83 4 501
2020 Internal audit 39 30 10 0 0 21 0 88 0 10
2020 Evaluation 36 32 12 0 4 12 4 81 5 25
2020 Data sciences 34 34 18 4 1 8 1 74 6 725
2020 Policy 50 23 10 7 0 10 0 81 7 30
2020 Project management 39 39 13 4 2 3 1 81 6 392
2020 Other services to the public 39 32 15 3 2 7 1 78 6 151
2020 None of the above 40 30 14 4 1 9 3 79 6 517

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 41 6 3 6 4 2 84 9 110
2022 Communications or public affairs 44 28 7 3 9 6 4 80 13 145
2022 Access to information and privacy 48 33 11 2 2 4 0 85 4 45
2022 Security 45 26 0 7 11 5 6 80 20 20
2022 Science and technology 33 35 12 7 4 6 4 76 11 175
2022 Library services 51 23 13 6 0 0 7 80 6 15
2022 Administration and operations 39 30 11 5 3 6 6 79 9 405
2022 Human resources 41 31 9 6 1 7 4 81 8 175
2022 Financial management 37 34 13 4 4 5 3 77 9 110
2022 Procurement 54 21 0 0 0 13 12 100 0 15
2022 Information management 41 28 10 6 5 4 7 78 12 155
2022 Information technology 34 29 12 6 3 14 3 75 11 520
2022 Internal audit 44 34 0 0 0 17 5 100 0 15
2022 Evaluation 25 34 9 2 4 18 7 79 9 40
2022 Data sciences 38 31 9 6 4 7 5 78 12 890
2022 Policy 45 28 6 3 1 13 4 87 6 55
2022 Project management 40 31 9 5 6 6 4 78 12 500
2022 Other services to the public 43 21 12 3 6 12 4 76 10 195
2022 None of the above 34 31 10 5 5 10 5 76 11 570
2020 Client contact centre 46 32 9 4 5 2 2 81 9 113
2020 Communications or public affairs 42 38 13 4 2 0 1 81 5 109
2020 Access to information and privacy 45 35 6 8 0 5 0 85 9 36
2020 Security 63 18 13 0 0 5 0 86 0 18
2020 Science and technology 42 34 9 5 2 6 1 82 9 112
2020 Administration and operations 53 28 9 2 3 3 2 85 5 436
2020 Human resources 47 28 6 8 2 5 4 83 11 165
2020 Financial management 54 27 6 7 3 4 0 84 10 104
2020 Procurement 28 40 25 0 7 0 0 68 7 15
2020 Information management 50 29 7 6 2 3 3 84 9 127
2020 Information technology 44 31 12 4 2 5 2 81 6 499
2020 Internal audit 71 10 10 0 0 10 0 89 0 10
2020 Evaluation 28 44 12 8 4 0 4 75 13 25
2020 Data sciences 42 31 11 5 3 6 2 80 8 724
2020 Policy 50 17 13 10 0 10 0 74 11 30
2020 Project management 47 33 7 4 2 5 2 86 6 394
2020 Other services to the public 43 31 12 6 3 2 2 78 10 150
2020 None of the above 41 28 13 4 3 6 4 78 8 516

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 10 19 18 1 4 42 7 56 9 110
2022 Communications or public affairs 5 13 21 5 5 46 5 37 21 145
2022 Access to information and privacy 11 6 20 4 0 51 7 41 10 45
2022 Security 26 0 25 10 0 35 4 43 16 20
2022 Science and technology 6 16 18 6 6 41 7 43 23 175
2022 Library services 20 19 30 7 0 18 6 51 10 15
2022 Administration and operations 11 17 21 4 3 38 6 50 12 405
2022 Human resources 11 14 22 5 2 38 7 46 13 175
2022 Financial management 12 13 24 4 6 39 2 42 17 110
2022 Procurement 18 22 21 0 0 23 16 66 0 15
2022 Information management 11 12 21 2 6 39 10 43 16 160
2022 Information technology 8 13 24 4 6 42 4 38 18 525
2022 Internal audit 5 25 14 0 6 40 11 61 12 15
2022 Evaluation 7 9 13 0 0 69 2 55 0 40
2022 Data sciences 8 10 19 4 5 49 5 39 20 890
2022 Policy 10 12 20 3 6 41 8 43 18 55
2022 Project management 6 14 23 4 3 45 4 40 15 500
2022 Other services to the public 13 11 20 4 5 42 5 46 16 195
2022 None of the above 7 9 22 4 6 46 6 34 20 570

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Information technology 0 0 24 38 31 8 0 0 74 10
2022 Data sciences 0 0 31 22 26 21 0 0 60 20
2022 Project management 0 9 50 11 21 8 0 10 36 10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 31 35 14 7 3 5 5 73 11 110
2022 Communications or public affairs 38 29 8 4 6 8 7 78 12 145
2022 Access to information and privacy 47 29 9 3 2 2 7 84 6 45
2022 Security 29 25 21 13 0 8 4 61 15 20
2022 Science and technology 43 27 11 3 3 5 10 81 6 175
2022 Library services 50 26 5 13 0 0 5 81 14 15
2022 Administration and operations 28 30 22 6 4 4 6 64 11 405
2022 Human resources 32 24 16 6 3 9 11 70 11 175
2022 Financial management 41 26 14 5 1 5 8 77 7 110
2022 Procurement 31 36 21 0 0 0 12 76 0 15
2022 Information management 33 28 18 3 3 7 8 72 7 160
2022 Information technology 32 30 15 4 3 8 9 74 8 520
2022 Internal audit 31 29 6 5 0 11 18 84 8 15
2022 Evaluation 28 18 20 0 2 23 9 68 3 40
2022 Data sciences 36 24 10 4 2 13 10 79 8 890
2022 Policy 36 37 10 0 4 6 8 84 5 55
2022 Project management 30 33 15 5 4 5 9 72 11 500
2022 Other services to the public 38 26 11 3 4 10 7 79 8 195
2022 None of the above 33 26 13 3 6 9 11 72 11 570
2020 Client contact centre 31 28 14 11 4 7 7 68 17 113
2020 Communications or public affairs 32 28 12 8 1 15 4 74 11 110
2020 Access to information and privacy 37 28 18 3 3 5 7 74 6 35
2020 Security 37 26 14 5 0 13 5 77 6 18
2020 Science and technology 38 28 16 1 4 3 11 76 5 110
2020 Administration and operations 34 30 14 5 3 8 5 74 10 435
2020 Human resources 41 26 12 5 2 6 7 77 9 166
2020 Financial management 45 30 7 3 2 5 8 86 6 105
2020 Procurement 26 30 19 6 6 6 6 64 14 16
2020 Information management 40 24 11 5 3 11 7 77 9 128
2020 Information technology 33 34 14 3 2 8 7 79 5 498
2020 Internal audit 60 31 10 0 0 0 0 90 0 10
2020 Evaluation 28 40 16 4 4 0 8 74 9 25
2020 Data sciences 36 29 12 6 2 7 7 76 10 725
2020 Policy 40 23 17 7 0 3 10 73 8 30
2020 Project management 34 35 14 6 2 4 5 76 9 394
2020 Other services to the public 31 33 12 7 1 8 7 75 10 149
2020 None of the above 34 28 14 5 2 7 8 74 9 518
2019 Client contact centre 32 22 24 4 7 4 6 61 12 136
2019 Health care practitioners 39 31 18 6 0 0 6 74 6 16
2019 Communications or public affairs 38 35 7 6 3 5 7 82 10 111
2019 Access to information and privacy 48 43 3 0 0 0 5 97 0 37
2019 Security 45 36 6 14 0 0 0 81 14 15
2019 Science and technology 35 36 8 4 2 6 9 84 7 140
2019 Library services 83 17 0 0 0 0 0 100 0 11
2019 Administration and operations 29 36 15 6 4 5 4 72 11 398
2019 Human resources 33 30 14 4 6 6 8 73 11 140
2019 Financial management 40 30 11 9 1 3 6 77 11 120
2019 Procurement 46 0 30 7 12 6 0 49 20 16
2019 Information management 39 33 10 4 3 6 4 80 8 149
2019 Information technology 34 33 11 4 3 8 6 78 9 589
2019 Internal audit 40 29 0 0 0 21 10 100 0 10
2019 Evaluation 31 21 12 9 3 16 8 68 16 33
2019 Data sciences 40 26 10 5 3 7 8 78 10 763
2019 Policy 40 28 12 12 4 0 4 71 17 25
2019 Project management 32 37 13 7 4 3 4 74 11 404
2019 Other services to the public 29 29 20 6 4 8 5 66 11 166
2019 None of the above 32 28 14 8 3 6 10 70 13 560
2018 Client contact centre 29 31 19 6 4 5 5 67 12 130
2018 Communications or public affairs 30 30 14 9 5 3 7 68 16 94
2018 Access to information and privacy 23 29 13 20 4 7 4 58 27 23
2018 Science and technology 38 33 10 1 3 6 8 83 5 138
2018 Library services 57 29 7 0 0 0 7 92 0 13
2018 Administration and operations 26 33 17 8 6 5 5 66 16 377
2018 Human resources 40 28 11 6 2 6 6 77 10 136
2018 Financial management 33 39 9 2 4 8 5 83 6 109
2018 Information management 31 38 16 2 2 4 6 78 5 140
2018 Information technology 25 41 15 3 4 7 4 75 8 505
2018 Evaluation 23 57 7 0 0 7 7 92 0 28
2018 Data sciences 32 29 12 6 4 10 7 73 12 728
2018 Policy 38 17 24 0 10 7 3 62 12 29
2018 Project management 27 37 15 8 5 3 5 69 15 367
2018 Other services to the public 19 37 16 6 5 6 10 67 14 137
2018 None of the above 28 32 15 9 3 8 5 69 14 529

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 24 42 18 7 4 3 2 70 11 110
2022 Communications or public affairs 22 33 15 15 8 5 1 59 25 145
2022 Access to information and privacy 36 33 14 13 2 2 0 70 16 45
2022 Security 28 18 34 13 4 3 0 47 18 20
2022 Science and technology 23 36 10 13 8 6 3 65 24 175
2022 Library services 33 30 12 13 7 6 0 67 21 15
2022 Administration and operations 25 38 20 7 7 2 2 66 14 405
2022 Human resources 26 44 6 15 3 3 3 75 19 175
2022 Financial management 21 43 12 11 5 5 2 69 18 110
2022 Procurement 18 54 8 8 0 7 5 83 9 15
2022 Information management 30 34 13 7 7 6 2 70 16 160
2022 Information technology 21 32 18 12 7 7 3 59 22 520
2022 Internal audit 17 55 6 5 0 17 0 86 7 15
2022 Evaluation 17 33 28 8 2 7 4 57 11 40
2022 Data sciences 23 36 17 13 6 3 2 62 20 890
2022 Policy 28 28 21 16 4 3 0 57 21 55
2022 Project management 21 38 17 15 3 3 2 62 20 500
2022 Other services to the public 27 33 11 13 9 5 1 65 24 195
2022 None of the above 22 32 15 11 10 6 3 60 23 575
2020 Client contact centre 35 37 10 5 4 6 3 79 10 112
2020 Communications or public affairs 20 47 14 12 2 4 2 71 14 110
2020 Access to information and privacy 47 25 11 6 8 3 0 74 14 36
2020 Security 48 21 5 16 0 5 5 76 18 18
2020 Science and technology 31 42 11 8 5 3 1 76 13 112
2020 Administration and operations 42 36 11 4 2 3 1 82 7 434
2020 Human resources 42 33 11 8 4 1 2 77 12 165
2020 Financial management 35 42 10 3 7 2 1 80 10 104
2020 Procurement 32 40 7 14 7 0 0 73 21 15
2020 Information management 37 36 16 6 2 2 1 75 8 127
2020 Information technology 31 36 15 7 4 5 2 72 12 500
2020 Internal audit 48 31 10 0 11 0 0 79 11 10
2020 Evaluation 16 56 20 4 4 0 0 72 8 25
2020 Data sciences 28 37 16 10 4 3 2 69 15 726
2020 Policy 37 30 17 10 0 3 3 71 11 30
2020 Project management 33 40 16 6 2 3 1 75 9 395
2020 Other services to the public 34 32 14 6 3 8 3 74 10 151
2020 None of the above 32 34 15 9 4 4 3 71 13 518
2019 Client contact centre 31 41 13 9 3 2 1 74 12 136
2019 Health care practitioners 6 33 30 12 12 6 0 42 26 16
2019 Communications or public affairs 39 28 12 12 4 4 1 70 17 111
2019 Access to information and privacy 45 19 16 17 0 0 3 66 17 37
2019 Security 26 45 22 0 0 0 7 77 0 15
2019 Science and technology 22 45 15 8 7 0 3 69 16 140
2019 Library services 53 27 0 8 0 12 0 91 9 11
2019 Administration and operations 34 39 12 7 4 1 2 76 11 399
2019 Human resources 43 35 11 7 1 2 0 81 8 139
2019 Financial management 39 38 11 7 2 1 2 79 9 121
2019 Procurement 44 32 6 6 6 5 0 81 13 16
2019 Information management 38 33 10 8 3 6 3 78 12 148
2019 Information technology 26 39 17 9 5 4 1 68 14 587
2019 Internal audit 31 39 0 20 0 10 0 78 22 10
2019 Evaluation 34 26 13 15 9 3 0 62 25 33
2019 Data sciences 31 34 15 11 4 3 2 69 15 763
2019 Policy 33 25 21 4 4 8 4 67 10 24
2019 Project management 29 44 14 7 2 2 2 75 10 404
2019 Other services to the public 39 30 13 8 2 4 2 74 11 166
2019 None of the above 29 37 15 8 4 4 3 71 13 561
2018 Client contact centre 34 38 15 6 2 4 1 76 9 129
2018 Communications or public affairs 33 38 10 11 2 3 3 76 14 92
2018 Access to information and privacy 22 57 17 4 0 0 0 79 4 22
2018 Science and technology 29 38 13 8 3 5 3 73 13 140
2018 Library services 52 48 0 0 0 0 0 100 0 13
2018 Administration and operations 39 39 12 4 2 3 1 81 7 376
2018 Human resources 39 38 9 10 2 1 0 78 13 135
2018 Financial management 35 36 14 9 2 3 1 74 12 109
2018 Information management 36 40 10 8 1 3 2 80 10 139
2018 Information technology 24 43 16 6 4 4 2 72 11 506
2018 Evaluation 23 47 17 10 3 0 0 70 13 29
2018 Data sciences 29 40 13 10 4 3 3 72 14 724
2018 Policy 35 28 14 10 10 3 0 64 21 29
2018 Project management 33 44 9 8 2 1 2 80 11 365
2018 Other services to the public 41 38 11 4 2 2 1 82 7 136
2018 None of the above 33 34 13 9 3 6 2 73 13 531

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 29 45 15 4 4 1 2 76 8 110
2022 Communications or public affairs 30 34 18 7 7 5 0 67 14 145
2022 Access to information and privacy 42 42 10 6 0 0 0 84 6 45
2022 Security 33 24 25 14 0 5 0 60 14 20
2022 Science and technology 25 41 16 9 6 1 1 68 15 175
2022 Library services 26 38 29 0 7 0 0 64 7 15
2022 Administration and operations 28 40 18 7 5 2 0 70 12 405
2022 Human resources 30 38 16 7 4 4 1 72 11 175
2022 Financial management 31 39 18 4 7 1 0 70 12 110
2022 Procurement 38 29 20 0 0 12 0 77 0 15
2022 Information management 35 31 17 5 6 6 0 71 11 160
2022 Information technology 25 38 19 8 6 3 0 66 14 525
2022 Internal audit 34 55 11 0 0 0 0 89 0 15
2022 Evaluation 29 36 22 5 2 6 0 69 7 40
2022 Data sciences 29 39 18 8 4 2 0 70 12 890
2022 Policy 28 40 18 11 0 3 0 70 11 55
2022 Project management 24 43 20 6 4 2 1 69 10 500
2022 Other services to the public 41 33 16 5 4 1 0 75 9 195
2022 None of the above 24 36 21 10 6 3 1 62 16 570
2020 Client contact centre 40 42 12 2 2 3 0 84 4 112
2020 Communications or public affairs 32 41 17 6 2 2 0 75 8 109
2020 Access to information and privacy 45 38 8 6 0 3 0 86 6 36
2020 Security 58 29 8 0 0 5 0 92 0 18
2020 Science and technology 42 43 7 2 4 2 0 87 7 111
2020 Administration and operations 45 40 8 2 1 3 0 88 3 436
2020 Human resources 53 28 11 3 2 1 1 83 5 166
2020 Financial management 44 48 6 0 2 1 0 92 2 103
2020 Procurement 46 25 23 6 0 0 0 71 6 16
2020 Information management 49 34 12 1 1 3 1 86 2 128
2020 Information technology 40 38 15 3 1 3 0 80 5 499
2020 Internal audit 29 60 0 11 0 0 0 89 11 10
2020 Evaluation 44 28 24 4 0 0 0 72 4 25
2020 Data sciences 38 40 15 4 1 2 0 80 5 723
2020 Policy 57 30 7 3 0 3 0 90 3 30
2020 Project management 42 40 13 3 2 1 0 82 5 390
2020 Other services to the public 49 31 9 6 1 4 0 83 7 150
2020 None of the above 40 36 14 5 1 3 0 79 7 514
2019 Client contact centre 43 38 14 2 1 2 0 82 4 137
2019 Health care practitioners 21 43 18 18 0 0 0 63 18 16
2019 Communications or public affairs 41 37 17 4 1 0 1 78 5 111
2019 Access to information and privacy 58 22 17 3 0 0 0 81 3 36
2019 Security 52 22 12 14 0 0 0 74 14 15
2019 Science and technology 28 52 9 6 2 2 0 82 8 141
2019 Library services 54 46 0 0 0 0 0 100 0 11
2019 Administration and operations 39 38 15 4 3 1 0 78 7 398
2019 Human resources 53 32 11 2 1 0 1 86 4 140
2019 Financial management 47 37 11 4 0 1 0 84 4 121
2019 Procurement 32 38 25 0 0 5 0 74 0 16
2019 Information management 43 37 12 2 2 2 1 83 4 150
2019 Information technology 35 38 16 5 2 3 0 76 8 588
2019 Internal audit 21 48 21 10 0 0 0 69 10 10
2019 Evaluation 40 36 12 3 6 3 0 78 9 33
2019 Data sciences 41 37 14 3 2 2 1 80 6 757
2019 Policy 29 38 21 4 4 4 0 69 9 24
2019 Project management 35 42 14 5 2 1 1 79 7 403
2019 Other services to the public 40 33 17 4 1 5 1 78 5 166
2019 None of the above 33 42 16 5 2 3 0 77 6 560
2018 Client contact centre 43 34 18 3 2 0 0 77 5 127
2018 Communications or public affairs 37 40 15 3 2 3 0 79 5 91
2018 Access to information and privacy 44 49 4 3 0 0 0 93 3 23
2018 Science and technology 42 39 10 6 1 2 0 83 7 139
2018 Library services 52 48 0 0 0 0 0 100 0 13
2018 Administration and operations 41 41 12 3 1 2 0 84 5 375
2018 Human resources 41 42 13 3 0 1 0 84 3 135
2018 Financial management 45 42 11 1 0 1 0 88 1 109
2018 Information management 40 38 17 4 0 1 1 79 4 140
2018 Information technology 31 44 14 5 2 4 0 78 7 503
2018 Evaluation 27 52 11 0 7 3 0 82 7 28
2018 Data sciences 40 39 12 4 3 2 0 81 6 724
2018 Policy 52 31 10 7 0 0 0 83 7 29
2018 Project management 39 41 14 3 2 1 0 81 5 361
2018 Other services to the public 45 32 18 4 1 1 0 78 4 137
2018 None of the above 35 41 13 6 2 4 0 79 8 529

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 22 20 18 10 9 17 4 54 24 110
2022 Communications or public affairs 18 28 16 9 14 13 2 54 27 145
2022 Access to information and privacy 30 23 21 4 2 13 8 66 7 45
2022 Security 22 32 15 15 0 12 3 64 18 20
2022 Science and technology 16 23 19 9 13 12 9 49 27 175
2022 Library services 26 38 6 16 7 6 0 68 25 15
2022 Administration and operations 18 27 17 10 13 10 5 53 27 405
2022 Human resources 19 19 22 11 8 13 8 47 25 175
2022 Financial management 25 27 19 6 8 12 3 62 16 110
2022 Procurement 18 42 14 6 0 20 0 75 8 15
2022 Information management 22 25 17 11 10 12 3 55 25 160
2022 Information technology 19 23 20 10 9 15 3 52 24 525
2022 Internal audit 5 23 16 17 0 24 15 46 27 15
2022 Evaluation 17 19 27 4 2 28 2 52 9 40
2022 Data sciences 21 26 14 12 10 15 3 57 26 890
2022 Policy 23 21 16 8 11 15 5 55 24 55
2022 Project management 13 19 21 15 16 11 4 38 37 500
2022 Other services to the public 23 23 15 10 8 18 3 58 23 195
2022 None of the above 15 21 17 12 13 18 5 46 32 570
2020 Client contact centre 23 26 17 5 12 12 4 59 21 111
2020 Communications or public affairs 15 34 17 14 6 13 1 58 23 110
2020 Access to information and privacy 42 13 23 8 3 11 0 62 13 36
2020 Security 38 15 5 8 5 18 10 74 18 18
2020 Science and technology 26 22 19 7 9 15 1 58 19 110
2020 Administration and operations 30 22 18 10 8 11 2 59 20 435
2020 Human resources 32 19 15 13 6 10 5 60 23 166
2020 Financial management 27 31 16 7 6 8 5 67 15 105
2020 Procurement 26 32 17 13 7 6 0 61 21 16
2020 Information management 32 23 22 8 4 9 2 61 14 128
2020 Information technology 25 26 19 9 5 13 3 60 17 495
2020 Evaluation 24 28 20 12 8 4 4 57 22 25
2020 Data sciences 25 25 15 12 6 13 4 60 22 725
2020 Policy 34 20 13 17 3 10 3 62 23 30
2020 Project management 20 25 19 11 8 13 4 54 22 393
2020 Other services to the public 24 24 16 13 7 14 4 57 24 151
2020 None of the above 23 22 15 12 9 14 5 55 26 515
2019 Client contact centre 21 22 22 15 10 9 1 48 27 137
2019 Health care practitioners 8 19 24 18 18 12 0 31 42 16
2019 Communications or public affairs 27 26 16 6 9 12 3 63 18 112
2019 Access to information and privacy 33 32 19 3 8 5 0 68 12 37
2019 Security 38 16 14 7 19 0 7 58 28 15
2019 Science and technology 17 31 20 13 6 8 4 55 22 141
2019 Library services 25 17 9 8 8 34 0 63 24 11
2019 Administration and operations 22 27 17 14 8 9 3 56 25 396
2019 Human resources 22 17 20 13 9 13 5 48 27 140
2019 Financial management 30 19 23 10 7 7 4 55 19 121
2019 Procurement 24 25 31 12 0 7 0 53 13 16
2019 Information management 27 22 19 8 9 13 2 58 20 150
2019 Information technology 20 25 21 9 8 15 2 55 21 591
2019 Internal audit 10 30 10 20 0 20 10 57 28 10
2019 Evaluation 25 15 19 12 18 12 0 45 33 33
2019 Data sciences 22 24 17 10 8 15 4 56 23 762
2019 Policy 28 16 16 8 12 12 8 55 25 25
2019 Project management 16 24 20 14 15 8 3 45 32 403
2019 Other services to the public 24 17 21 13 6 16 4 51 23 164
2019 None of the above 16 26 15 13 10 15 5 53 28 559
2018 Client contact centre 17 23 19 11 15 12 3 47 31 128
2018 Communications or public affairs 19 27 15 12 12 10 4 54 29 94
2018 Access to information and privacy 17 36 9 21 0 8 8 64 25 23
2018 Science and technology 23 31 15 8 8 9 6 64 19 140
2018 Library services 46 34 7 0 7 7 0 85 7 13
2018 Administration and operations 23 32 18 12 9 5 2 59 22 377
2018 Human resources 22 33 15 13 8 7 3 61 23 137
2018 Financial management 21 29 22 9 6 10 5 58 17 108
2018 Information management 23 26 21 15 6 7 2 54 23 139
2018 Information technology 17 27 19 11 9 14 3 53 24 506
2018 Evaluation 20 40 10 11 13 7 0 63 26 29
2018 Data sciences 21 25 19 10 9 14 2 55 22 726
2018 Policy 29 11 18 14 7 14 7 50 27 28
2018 Project management 18 23 22 11 13 11 3 48 27 366
2018 Other services to the public 26 19 21 11 11 10 2 52 24 135
2018 None of the above 17 21 20 15 10 14 3 46 31 532

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 53 1 4 5 0 0 91 8 110
2022 Communications or public affairs 39 35 5 13 8 0 0 73 21 145
2022 Access to information and privacy 49 36 0 9 6 0 0 85 15 45
2022 Security 29 55 4 7 6 0 0 84 12 20
2022 Science and technology 33 41 4 15 7 0 0 74 22 175
2022 Library services 52 11 0 26 11 0 0 63 37 15
2022 Administration and operations 36 44 5 10 5 0 0 80 16 405
2022 Human resources 45 35 4 13 3 0 0 79 16 175
2022 Financial management 40 43 3 10 4 0 0 83 14 110
2022 Procurement 59 28 8 5 0 0 0 87 5 15
2022 Information management 39 45 3 11 3 0 0 83 13 160
2022 Information technology 35 41 5 12 8 0 0 76 20 525
2022 Internal audit 44 56 0 0 0 0 0 100 0 15
2022 Evaluation 48 33 7 6 6 0 0 81 12 40
2022 Data sciences 35 46 5 9 5 0 0 81 15 890
2022 Policy 43 38 11 8 0 0 0 81 8 55
2022 Project management 31 44 6 14 5 0 0 75 19 500
2022 Other services to the public 43 44 4 6 3 0 0 87 9 195
2022 None of the above 31 43 8 12 6 0 0 74 18 575
2020 Client contact centre 36 48 6 9 1 0 0 84 10 111
2020 Communications or public affairs 27 50 5 13 5 0 0 76 18 109
2020 Access to information and privacy 29 53 0 15 3 0 0 82 18 36
2020 Security 37 63 0 0 0 0 0 100 0 18
2020 Science and technology 26 53 5 12 3 0 0 80 15 112
2020 Administration and operations 39 45 4 11 1 0 0 84 12 436
2020 Human resources 42 45 4 6 2 0 0 87 9 166
2020 Financial management 35 49 6 8 2 0 0 83 10 105
2020 Procurement 37 57 6 0 0 0 0 94 0 16
2020 Information management 41 44 3 10 1 1 0 86 12 128
2020 Information technology 41 46 3 8 2 0 0 87 9 501
2020 Internal audit 71 29 0 0 0 0 0 100 0 10
2020 Evaluation 32 48 12 8 0 0 0 80 8 25
2020 Data sciences 36 46 4 12 2 0 0 82 14 726
2020 Policy 40 43 10 7 0 0 0 83 7 30
2020 Project management 35 48 5 9 2 0 0 83 11 394
2020 Other services to the public 36 50 6 8 1 0 0 86 8 150
2020 None of the above 38 46 4 9 3 0 0 84 12 518

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 31 40 11 6 11 0 1 71 18 110
2022 Communications or public affairs 31 25 9 13 19 0 2 58 33 145
2022 Access to information and privacy 48 28 4 13 7 0 0 76 20 45
2022 Security 54 24 9 11 3 0 0 78 14 20
2022 Science and technology 25 25 11 22 17 0 1 50 39 175
2022 Library services 20 26 6 24 24 0 0 46 48 15
2022 Administration and operations 33 31 12 11 11 0 2 64 23 405
2022 Human resources 45 29 8 11 7 0 0 74 18 175
2022 Financial management 28 38 8 15 9 2 0 68 24 110
2022 Procurement 40 22 27 5 5 0 0 62 10 15
2022 Information management 28 27 11 14 17 1 2 57 32 160
2022 Information technology 23 27 12 17 17 0 3 52 35 520
2022 Internal audit 14 64 8 6 8 0 0 78 14 15
2022 Evaluation 29 33 7 15 14 0 2 64 30 40
2022 Data sciences 28 31 11 15 12 0 2 61 28 890
2022 Policy 26 24 12 19 17 2 0 51 37 55
2022 Project management 20 31 9 20 19 0 1 51 40 495
2022 Other services to the public 37 31 9 11 11 0 1 68 22 195
2022 None of the above 24 28 12 15 16 1 4 55 32 570
2020 Client contact centre 34 44 7 9 6 0 0 78 15 113
2020 Communications or public affairs 31 46 9 12 1 1 1 78 13 109
2020 Access to information and privacy 33 42 0 11 6 3 6 82 18 36
2020 Security 58 21 13 8 0 0 0 79 8 18
2020 Science and technology 26 43 18 10 2 0 1 69 12 112
2020 Administration and operations 38 39 8 12 2 0 0 78 14 436
2020 Human resources 42 38 6 9 2 1 2 82 11 164
2020 Financial management 37 42 6 12 3 0 0 79 15 105
2020 Procurement 50 25 18 7 0 0 0 75 7 16
2020 Information management 41 37 8 12 2 0 1 79 14 128
2020 Information technology 39 41 10 7 2 0 1 81 9 500
2020 Internal audit 60 31 10 0 0 0 0 90 0 10
2020 Evaluation 12 56 12 12 8 0 0 68 20 25
2020 Data sciences 32 42 10 12 3 0 1 74 16 724
2020 Policy 47 23 17 13 0 0 0 70 13 30
2020 Project management 32 40 12 14 2 0 1 72 16 394
2020 Other services to the public 41 36 13 9 1 0 1 77 10 150
2020 None of the above 35 39 10 11 4 0 1 75 16 520
2019 Client contact centre 46 40 5 7 2 0 0 85 10 137
2019 Health care practitioners 49 27 0 25 0 0 0 75 25 16
2019 Communications or public affairs 46 35 5 7 6 0 0 81 13 110
2019 Access to information and privacy 50 42 0 5 3 0 0 92 8 37
2019 Security 55 40 5 0 0 0 0 95 0 15
2019 Science and technology 49 35 2 11 3 0 0 84 14 141
2019 Library services 47 45 0 8 0 0 0 92 8 11
2019 Administration and operations 52 33 5 7 3 0 0 85 10 398
2019 Human resources 60 33 2 4 1 0 0 93 5 140
2019 Financial management 65 27 3 5 1 0 0 91 6 120
2019 Procurement 52 42 0 6 0 0 0 94 6 16
2019 Information management 55 27 7 8 2 0 1 83 10 150
2019 Information technology 45 38 6 6 4 0 0 83 11 589
2019 Internal audit 60 30 10 0 0 0 0 90 0 10
2019 Evaluation 65 27 0 3 6 0 0 91 9 33
2019 Data sciences 47 36 5 8 3 0 0 83 11 761
2019 Policy 46 29 13 8 4 0 0 75 13 24
2019 Project management 43 39 6 9 2 0 0 82 11 404
2019 Other services to the public 54 32 4 10 1 0 0 86 11 165
2019 None of the above 46 35 7 9 3 0 0 81 12 560

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 43 38 12 3 3 0 1 81 7 110
2022 Communications or public affairs 39 29 8 12 11 1 0 69 23 145
2022 Access to information and privacy 54 30 8 4 4 0 0 84 8 45
2022 Security 53 29 15 4 0 0 0 81 4 20
2022 Science and technology 37 34 8 10 8 0 3 73 18 175
2022 Library services 39 11 12 24 13 0 0 51 37 15
2022 Administration and operations 39 34 10 9 5 1 1 75 15 405
2022 Human resources 46 35 9 7 2 0 1 82 10 175
2022 Financial management 43 38 8 7 4 0 0 81 11 110
2022 Procurement 54 34 7 5 0 0 0 88 5 15
2022 Information management 40 33 9 12 6 0 1 73 18 160
2022 Information technology 31 33 11 12 11 1 2 66 23 520
2022 Internal audit 52 41 7 0 0 0 0 93 0 15
2022 Evaluation 43 29 12 12 5 0 0 72 17 40
2022 Data sciences 40 35 9 10 6 0 1 76 15 885
2022 Policy 49 28 5 11 7 0 0 78 18 55
2022 Project management 31 32 14 14 7 0 2 63 22 495
2022 Other services to the public 42 35 10 7 5 0 0 77 12 195
2022 None of the above 30 34 15 9 11 1 2 65 20 570
2020 Client contact centre 42 41 8 5 3 0 0 83 9 112
2020 Communications or public affairs 35 38 15 9 1 1 2 74 10 108
2020 Access to information and privacy 49 31 6 6 6 0 3 83 12 36
2020 Security 53 26 8 8 0 0 5 83 8 18
2020 Science and technology 34 52 7 5 2 0 0 86 7 112
2020 Administration and operations 49 33 9 7 1 0 0 82 8 432
2020 Human resources 48 38 7 5 1 0 1 87 6 165
2020 Financial management 48 40 7 6 0 0 0 88 6 104
2020 Procurement 43 45 6 0 6 0 0 88 6 16
2020 Information management 44 35 12 6 3 0 0 79 9 127
2020 Information technology 46 38 9 5 1 1 0 84 6 496
2020 Internal audit 79 21 0 0 0 0 0 100 0 10
2020 Evaluation 44 32 12 8 4 0 0 76 12 25
2020 Data sciences 46 34 10 7 2 0 1 80 9 722
2020 Policy 50 30 13 7 0 0 0 80 7 30
2020 Project management 38 38 11 10 1 1 1 77 12 391
2020 Other services to the public 42 36 12 9 0 0 1 79 9 149
2020 None of the above 44 32 11 8 2 1 1 78 11 515
2019 Client contact centre 51 38 7 2 2 0 0 89 4 135
2019 Health care practitioners 51 24 18 6 0 0 0 75 6 16
2019 Communications or public affairs 56 32 7 3 2 1 0 89 4 111
2019 Access to information and privacy 57 33 8 3 0 0 0 89 3 37
2019 Security 51 22 27 0 0 0 0 73 0 15
2019 Science and technology 53 36 5 4 1 0 1 90 5 140
2019 Library services 54 46 0 0 0 0 0 100 0 11
2019 Administration and operations 55 35 5 4 0 0 0 90 5 398
2019 Human resources 63 27 4 4 1 1 1 91 4 139
2019 Financial management 69 27 1 3 0 0 0 96 3 120
2019 Procurement 39 43 0 18 0 0 0 82 18 16
2019 Information management 59 26 9 5 1 0 1 86 6 149
2019 Information technology 45 40 8 5 1 1 0 86 6 587
2019 Internal audit 70 30 0 0 0 0 0 100 0 10
2019 Evaluation 70 18 3 3 6 0 0 88 9 33
2019 Data sciences 58 30 6 4 2 0 0 88 6 758
2019 Policy 52 44 0 0 4 0 0 96 4 25
2019 Project management 54 32 9 3 1 0 0 87 4 401
2019 Other services to the public 57 30 4 6 2 1 1 88 8 164
2019 None of the above 52 36 6 5 1 1 0 88 6 562

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 60 29 6 4 0 1 0 90 4 110
2022 Communications or public affairs 78 16 1 3 3 0 0 94 6 145
2022 Access to information and privacy 76 20 2 0 2 0 0 96 2 45
2022 Security 73 17 4 0 6 0 0 91 6 20
2022 Science and technology 66 23 4 4 2 1 0 90 6 175
2022 Library services 70 23 0 7 0 0 0 93 7 15
2022 Administration and operations 71 21 4 2 1 0 1 93 3 405
2022 Human resources 70 25 2 2 0 1 0 96 2 175
2022 Financial management 72 22 2 1 1 0 1 96 3 110
2022 Procurement 90 5 0 5 0 0 0 95 5 15
2022 Information management 66 27 3 3 1 0 0 93 4 155
2022 Information technology 66 23 7 2 2 1 1 90 4 525
2022 Internal audit 64 30 0 5 0 0 0 95 5 15
2022 Evaluation 51 29 11 7 0 0 2 82 7 40
2022 Data sciences 74 18 4 3 1 1 0 93 4 890
2022 Policy 84 14 0 2 0 0 0 98 2 55
2022 Project management 67 20 5 6 1 1 0 87 8 500
2022 Other services to the public 77 16 3 3 1 0 0 94 4 195
2022 None of the above 70 20 5 3 1 1 1 91 4 575
2020 Client contact centre 66 24 4 5 1 0 0 90 6 113
2020 Communications or public affairs 75 14 7 3 1 0 0 89 4 109
2020 Access to information and privacy 85 12 0 4 0 0 0 96 4 35
2020 Security 71 24 5 0 0 0 0 95 0 18
2020 Science and technology 56 34 5 2 2 0 1 90 4 109
2020 Administration and operations 76 18 2 2 1 0 0 95 3 431
2020 Human resources 80 15 2 2 1 0 0 95 3 165
2020 Financial management 76 19 4 0 0 1 0 96 0 105
2020 Procurement 87 13 0 0 0 0 0 100 0 16
2020 Information management 83 11 3 2 1 0 0 94 3 128
2020 Information technology 72 19 4 3 1 1 1 93 3 499
2020 Internal audit 79 0 10 0 0 11 0 89 0 10
2020 Evaluation 68 28 4 0 0 0 0 96 0 25
2020 Data sciences 75 18 3 3 1 0 0 93 4 720
2020 Policy 80 6 7 3 3 0 0 87 7 30
2020 Project management 74 17 6 1 1 0 0 92 3 394
2020 Other services to the public 82 14 4 1 0 0 0 96 1 151
2020 None of the above 77 15 3 3 2 0 0 92 5 516

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 82 13 1 3 1 1 0 95 3 110
2022 Communications or public affairs 87 5 1 1 3 0 3 95 5 145
2022 Access to information and privacy 96 2 0 0 2 0 0 98 2 45
2022 Security 84 16 0 0 0 0 0 100 0 20
2022 Science and technology 83 12 1 2 1 1 0 96 3 175
2022 Library services 94 6 0 0 0 0 0 100 0 15
2022 Administration and operations 82 13 2 1 1 0 1 95 3 405
2022 Human resources 84 8 3 2 1 0 2 94 3 175
2022 Financial management 86 11 1 1 0 0 1 98 1 110
2022 Procurement 92 8 0 0 0 0 0 100 0 15
2022 Information management 79 14 4 1 1 0 1 94 2 160
2022 Information technology 81 12 3 1 1 1 1 94 3 525
2022 Internal audit 82 7 0 0 0 0 11 100 0 15
2022 Evaluation 82 8 6 0 2 2 0 92 2 40
2022 Data sciences 86 9 2 2 1 0 0 95 3 890
2022 Policy 86 12 0 0 0 0 2 100 0 55
2022 Project management 83 10 3 2 1 0 1 94 3 500
2022 Other services to the public 86 6 3 1 2 1 2 95 3 195
2022 None of the above 83 9 3 2 1 1 1 94 3 575
2019 Client contact centre 77 14 3 5 1 0 0 91 6 137
2019 Health care practitioners 70 18 12 0 0 0 0 88 0 16
2019 Communications or public affairs 86 6 3 1 3 1 1 94 4 111
2019 Access to information and privacy 83 14 0 3 0 0 0 97 3 37
2019 Security 72 16 5 0 7 0 0 88 7 15
2019 Science and technology 80 12 5 2 0 0 1 93 2 139
2019 Library services 100 0 0 0 0 0 0 100 0 11
2019 Administration and operations 85 11 1 1 1 0 1 97 3 396
2019 Human resources 85 12 1 2 1 0 0 97 2 138
2019 Financial management 76 19 2 1 1 0 1 96 2 120
2019 Procurement 88 12 0 0 0 0 0 100 0 16
2019 Information management 79 15 2 1 1 1 2 96 2 150
2019 Information technology 81 12 4 2 1 0 1 94 3 588
2019 Internal audit 90 0 10 0 0 0 0 90 0 10
2019 Evaluation 97 3 0 0 0 0 0 100 0 33
2019 Data sciences 80 11 4 3 1 0 1 92 4 757
2019 Policy 88 4 0 4 4 0 0 92 8 25
2019 Project management 80 12 2 2 2 0 1 93 5 402
2019 Other services to the public 82 13 4 1 0 0 1 95 1 166
2019 None of the above 82 10 2 3 1 0 1 93 4 558

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 57 19 13 3 1 7 1 82 4 110
2022 Communications or public affairs 43 32 11 7 5 2 0 77 12 145
2022 Access to information and privacy 55 28 9 2 0 7 0 88 2 45
2022 Security 72 19 4 0 0 5 0 96 0 20
2022 Science and technology 52 27 13 3 1 3 1 83 4 175
2022 Library services 57 24 0 0 0 19 0 100 0 15
2022 Administration and operations 53 25 11 4 1 5 2 84 5 405
2022 Human resources 57 24 11 5 1 2 0 83 6 175
2022 Financial management 58 28 9 2 1 1 1 87 3 110
2022 Procurement 65 15 0 0 7 13 0 92 8 15
2022 Information management 57 22 10 4 1 6 1 84 5 160
2022 Information technology 53 27 8 3 1 7 1 87 4 525
2022 Internal audit 36 23 13 11 0 11 7 72 13 15
2022 Evaluation 50 20 13 2 2 9 2 80 5 40
2022 Data sciences 53 29 9 3 1 4 0 86 4 890
2022 Policy 55 24 8 3 6 3 0 82 10 55
2022 Project management 49 27 15 3 1 4 0 79 5 500
2022 Other services to the public 50 27 13 3 1 6 1 82 4 195
2022 None of the above 49 27 11 4 2 6 1 82 6 575
2020 Client contact centre 56 26 10 2 3 3 1 85 5 113
2020 Communications or public affairs 50 26 13 6 3 3 0 77 9 109
2020 Access to information and privacy 40 33 17 3 0 5 3 79 3 36
2020 Security 69 15 16 0 0 0 0 84 0 18
2020 Science and technology 54 25 14 2 1 4 0 82 3 112
2020 Administration and operations 55 20 12 2 1 9 1 84 3 436
2020 Human resources 52 24 11 4 1 8 1 83 4 165
2020 Financial management 67 24 8 0 0 1 0 92 0 104
2020 Procurement 69 19 0 0 0 12 0 100 0 16
2020 Information management 64 24 6 1 0 4 1 93 1 126
2020 Information technology 59 25 8 3 0 6 0 89 3 500
2020 Internal audit 71 19 0 10 0 0 0 90 10 10
2020 Evaluation 68 16 8 0 0 8 0 91 0 25
2020 Data sciences 57 26 9 4 0 3 0 86 4 727
2020 Policy 60 20 10 10 0 0 0 80 10 30
2020 Project management 53 27 12 4 1 3 1 83 4 394
2020 Other services to the public 60 23 8 2 0 5 1 89 2 149
2020 None of the above 59 23 9 3 1 4 1 86 4 521
2019 Client contact centre 66 16 13 2 1 2 0 83 3 136
2019 Health care practitioners 63 31 0 0 0 0 6 100 0 16
2019 Communications or public affairs 62 18 9 4 1 5 1 85 6 112
2019 Access to information and privacy 68 16 8 6 0 0 2 86 6 37
2019 Security 66 13 14 7 0 0 0 80 7 15
2019 Science and technology 60 24 10 1 2 4 0 87 3 141
2019 Library services 66 21 0 0 0 12 0 100 0 11
2019 Administration and operations 58 27 8 2 0 5 0 89 3 399
2019 Human resources 58 29 7 2 1 2 0 89 3 140
2019 Financial management 63 30 3 2 0 2 1 96 2 119
2019 Procurement 75 18 0 7 0 0 0 93 7 16
2019 Information management 67 21 5 1 1 4 1 92 2 150
2019 Information technology 65 22 6 2 1 5 0 92 2 590
2019 Internal audit 80 10 9 0 0 0 0 91 0 10
2019 Evaluation 73 21 3 0 3 0 0 94 3 33
2019 Data sciences 61 21 10 2 0 6 0 88 2 759
2019 Policy 64 12 16 0 0 8 0 83 0 25
2019 Project management 59 22 10 3 1 4 0 85 4 397
2019 Other services to the public 51 31 9 1 0 7 1 89 2 166
2019 None of the above 57 26 9 2 0 6 0 88 3 560

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 110
2022 Communications or public affairs 11 89 145
2022 Security 32 68 20
2022 Science and technology 6 94 175
2022 Administration and operations 8 92 405
2022 Human resources 4 96 175
2022 Procurement 0 100 15
2022 Information management 7 93 160
2022 Information technology 5 95 525
2022 Internal audit 0 100 15
2022 Data sciences 5 95 890
2022 Policy 12 88 55
2022 Project management 7 93 500
2022 Other services to the public 5 95 195
2022 None of the above 9 91 570
2020 Client contact centre 5 95 113
2020 Security 0 100 18
2020 Science and technology 4 96 111
2020 Administration and operations 10 90 436
2020 Human resources 6 94 166
2020 Financial management 8 92 105
2020 Information technology 4 96 502
2020 Internal audit 0 100 10
2020 Data sciences 5 95 727
2020 Project management 7 93 393
2020 Other services to the public 8 92 151
2020 None of the above 6 94 519
2019 Client contact centre 13 87 137
2019 Communications or public affairs 5 95 112
2019 Security 33 67 15
2019 Science and technology 5 95 140
2019 Administration and operations 8 92 398
2019 Human resources 8 92 140
2019 Financial management 7 93 121
2019 Procurement 0 100 16
2019 Information management 6 94 149
2019 Information technology 7 93 588
2019 Internal audit 0 100 10
2019 Evaluation 18 82 33
2019 Data sciences 8 92 763
2019 Project management 8 92 404
2019 Other services to the public 5 95 164
2019 None of the above 5 95 562
2018 Client contact centre 11 89 130
2018 Communications or public affairs 8 92 94
2018 Science and technology 5 95 139
2018 Library services 0 100 13
2018 Administration and operations 8 92 376
2018 Human resources 8 92 137
2018 Financial management 5 95 109
2018 Information management 8 92 141
2018 Information technology 9 91 505
2018 Data sciences 10 90 727
2018 Project management 9 91 367
2018 Other services to the public 9 91 136
2018 None of the above 8 92 529

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 52 48 20
2022 Science and technology 9 91 10
2022 Administration and operations 41 59 35
2022 Information management 17 83 10
2022 Information technology 36 64 25
2022 Data sciences 47 53 45
2022 Project management 40 60 35
2022 None of the above 32 68 50
2020 Administration and operations 32 68 40
2020 Information technology 48 52 21
2020 Data sciences 27 73 39
2020 Project management 42 58 26
2020 None of the above 36 64 31
2019 Client contact centre 44 56 18
2019 Administration and operations 55 45 33
2019 Information technology 39 61 38
2019 Data sciences 51 49 59
2019 Project management 31 69 32
2019 None of the above 44 56 30
2018 Client contact centre 48 52 14
2018 Administration and operations 54 46 31
2018 Information management 47 53 11
2018 Information technology 52 48 44
2018 Data sciences 36 64 72
2018 Project management 56 44 34
2018 Other services to the public 52 48 12
2018 None of the above 41 59 45

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 73 27 20
2022 Science and technology 67 33 10
2022 Administration and operations 71 29 35
2022 Information management 83 17 10
2022 Information technology 84 16 25
2022 Data sciences 62 38 45
2022 Project management 62 38 35
2022 None of the above 69 31 50
2020 Administration and operations 69 31 40
2020 Information technology 71 29 21
2020 Data sciences 66 34 39
2020 Project management 78 22 26
2020 None of the above 76 24 31
2019 Client contact centre 67 33 18
2019 Administration and operations 64 36 33
2019 Human resources 53 47 11
2019 Information technology 55 45 38
2019 Data sciences 62 38 59
2019 Project management 50 50 32
2019 None of the above 53 47 30
2018 Client contact centre 55 45 14
2018 Administration and operations 53 47 31
2018 Information management 51 49 11
2018 Information technology 53 47 44
2018 Data sciences 72 28 72
2018 Project management 47 53 34
2018 None of the above 64 36 45

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 9 91 20
2022 Science and technology 7 93 10
2022 Administration and operations 5 95 35
2022 Information management 8 92 10
2022 Information technology 3 97 25
2022 Data sciences 5 95 45
2022 Project management 12 88 35
2022 None of the above 12 88 50
2020 Human resources 0 100 10
2019 Project management 19 81 32
2018 Information management 0 100 11
2018 Data sciences 9 91 72
2018 Project management 15 85 34

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 35
2022 Information management 0 100 10
2022 Information technology 5 95 25
2022 Data sciences 0 100 45
2022 Project management 0 100 35
2022 None of the above 0 100 50
2020 Administration and operations 0 100 40
2020 Human resources 0 100 10
2020 Information technology 0 100 21
2020 Data sciences 0 100 39
2020 Project management 0 100 26
2020 Other services to the public 0 100 12
2020 None of the above 0 100 31
2019 Client contact centre 0 100 18
2019 Administration and operations 0 100 33
2019 Human resources 0 100 11
2019 Information technology 0 100 38
2019 Data sciences 0 100 59
2019 Project management 0 100 32
2019 None of the above 0 100 30
2018 Client contact centre 0 100 14
2018 Administration and operations 0 100 31
2018 Human resources 0 100 11
2018 Information management 0 100 11
2018 Data sciences 0 100 72
2018 Project management 0 100 34
2018 Other services to the public 0 100 12
2018 None of the above 0 100 45

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 18 82 20
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 35
2022 Information management 0 100 10
2022 Information technology 10 90 25
2022 Data sciences 4 96 45
2022 Project management 7 93 35
2022 None of the above 4 96 50
2020 Human resources 0 100 10
2020 Information technology 0 100 21
2020 Other services to the public 0 100 12
2019 Human resources 0 100 11
2018 Client contact centre 0 100 14
2018 Human resources 0 100 11
2018 Information management 0 100 11
2018 Project management 0 100 34

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 20
2022 Science and technology 18 82 10
2022 Administration and operations 5 95 35
2022 Information management 0 100 10
2022 Information technology 13 87 25
2022 Data sciences 10 90 45
2022 Project management 4 96 35
2022 None of the above 6 94 50
2020 Human resources 0 100 10
2020 Project management 0 100 26
2020 None of the above 0 100 31
2019 Client contact centre 0 100 18
2019 Human resources 0 100 11
2019 Data sciences 0 100 59
2019 None of the above 0 100 30
2018 Administration and operations 0 100 31
2018 Human resources 0 100 11
2018 Information management 0 100 11
2018 Data sciences 0 100 72
2018 Project management 0 100 34
2018 Other services to the public 0 100 12
2018 None of the above 0 100 45

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 12 88 20
2022 Science and technology 9 91 10
2022 Administration and operations 0 100 35
2022 Information management 0 100 10
2022 Information technology 11 89 25
2022 Data sciences 4 96 45
2022 Project management 3 97 35
2022 None of the above 2 98 50
2020 Human resources 0 100 10
2020 Project management 0 100 26
2020 Other services to the public 0 100 12
2020 None of the above 0 100 31
2019 Client contact centre 0 100 18
2019 Administration and operations 0 100 33
2019 Information technology 13 87 38
2018 Human resources 0 100 11
2018 Information management 0 100 11
2018 Information technology 12 88 44
2018 Other services to the public 0 100 12

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 37 63 20
2022 Science and technology 18 82 10
2022 Administration and operations 34 66 35
2022 Information management 32 68 10
2022 Information technology 37 63 25
2022 Data sciences 33 67 45
2022 Project management 42 58 35
2022 None of the above 29 71 50
2020 Administration and operations 33 67 40
2020 Human resources 50 50 10
2020 Information technology 38 62 21
2020 Data sciences 32 68 39
2020 Project management 31 69 26
2020 None of the above 16 84 31
2019 Client contact centre 33 67 18
2019 Administration and operations 33 67 33
2019 Information technology 35 65 37
2019 Data sciences 42 58 59
2019 Project management 44 56 32
2019 None of the above 23 77 30
2018 Client contact centre 42 58 14
2018 Administration and operations 22 78 31
2018 Human resources 55 45 11
2018 Information technology 50 50 44
2018 Data sciences 38 62 72
2018 Project management 44 56 34
2018 None of the above 31 69 45

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 33 67 20
2022 Science and technology 47 53 10
2022 Administration and operations 37 63 35
2022 Information management 34 66 10
2022 Information technology 59 41 25
2022 Data sciences 28 72 45
2022 Project management 40 60 35
2022 None of the above 24 76 50
2020 Administration and operations 30 70 40
2020 Information technology 52 48 21
2020 Data sciences 44 56 39
2020 Project management 35 65 26
2020 None of the above 39 61 31
2019 Client contact centre 61 39 18
2019 Administration and operations 34 66 33
2019 Information technology 32 68 37
2019 Data sciences 45 55 59
2019 Project management 50 50 32
2019 None of the above 49 51 30
2018 Client contact centre 33 67 14
2018 Administration and operations 39 61 31
2018 Human resources 45 55 11
2018 Information technology 20 80 44
2018 Data sciences 42 58 72
2018 Project management 26 74 34
2018 None of the above 31 69 45

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 52 48 20
2022 Science and technology 29 71 10
2022 Administration and operations 31 69 35
2022 Information management 58 42 10
2022 Information technology 48 52 25
2022 Data sciences 29 71 45
2022 Project management 34 66 35
2022 None of the above 48 52 50
2020 Administration and operations 42 58 40
2020 Human resources 51 49 10
2020 Information technology 61 39 21
2020 Data sciences 39 61 39
2020 Project management 65 35 26
2020 Other services to the public 58 42 12
2020 None of the above 44 56 31
2019 Client contact centre 50 50 18
2019 Administration and operations 33 67 33
2019 Information technology 37 63 37
2019 Data sciences 47 53 59
2019 Project management 41 59 32
2019 None of the above 38 62 30
2018 Administration and operations 46 54 31
2018 Information technology 41 59 44
2018 Data sciences 43 57 72
2018 Project management 50 50 34
2018 None of the above 41 59 45

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 46 54 20
2022 Science and technology 48 52 10
2022 Administration and operations 41 59 35
2022 Information management 44 56 10
2022 Information technology 14 86 25
2022 Data sciences 42 58 45
2022 Project management 34 66 35
2022 None of the above 36 64 50
2020 Administration and operations 29 71 40
2020 Information technology 41 59 21
2020 Data sciences 39 61 39
2020 Project management 39 61 26
2020 Other services to the public 43 57 12
2020 None of the above 34 66 31
2019 Client contact centre 39 61 18
2019 Administration and operations 42 58 33
2019 Information technology 41 59 37
2019 Data sciences 40 60 59
2019 Project management 47 53 32
2019 None of the above 43 57 30
2018 Administration and operations 45 55 31
2018 Information management 51 49 11
2018 Information technology 25 75 44
2018 Data sciences 41 59 72
2018 Project management 41 59 34
2018 None of the above 37 63 45

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 44 56 20
2022 Science and technology 18 82 10
2022 Administration and operations 19 81 35
2022 Information management 23 77 10
2022 Information technology 33 67 25
2022 Data sciences 26 74 45
2022 Project management 46 54 35
2022 None of the above 31 69 50
2020 Administration and operations 16 84 40
2020 Information technology 27 73 21
2020 Data sciences 31 69 39
2020 Project management 62 38 26
2020 None of the above 16 84 31
2019 Client contact centre 27 73 18
2019 Administration and operations 30 70 33
2019 Information technology 38 62 37
2019 Data sciences 29 71 59
2019 Project management 41 59 32
2019 None of the above 23 77 30
2018 Client contact centre 0 100 14
2018 Administration and operations 30 70 31
2018 Information technology 30 70 44
2018 Data sciences 33 67 72
2018 Project management 41 59 34
2018 None of the above 28 72 45

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 55 45 20
2022 Science and technology 43 57 10
2022 Administration and operations 41 59 35
2022 Information management 26 74 10
2022 Information technology 57 43 25
2022 Data sciences 66 34 45
2022 Project management 51 49 35
2022 None of the above 58 42 50
2020 Administration and operations 67 33 40
2020 Information technology 48 52 21
2020 Data sciences 49 51 39
2020 Project management 54 46 26
2020 Other services to the public 60 40 12
2020 None of the above 60 40 31
2019 Client contact centre 61 39 18
2019 Administration and operations 63 37 33
2019 Information technology 52 48 37
2019 Data sciences 56 44 59
2019 Project management 53 47 32
2019 None of the above 57 43 30
2018 Client contact centre 67 33 14
2018 Administration and operations 51 49 31
2018 Information technology 57 43 44
2018 Data sciences 49 51 72
2018 Project management 50 50 34
2018 Other services to the public 42 58 12
2018 None of the above 58 42 45

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 47 53 20
2022 Science and technology 36 64 10
2022 Administration and operations 44 56 35
2022 Information management 18 82 10
2022 Information technology 18 82 25
2022 Data sciences 31 69 45
2022 Project management 31 69 35
2022 None of the above 23 77 50
2020 Administration and operations 26 74 40
2020 Information technology 37 63 21
2020 Data sciences 20 80 39
2020 Project management 31 69 26
2019 Client contact centre 28 72 18
2019 Administration and operations 28 72 33
2019 Human resources 51 49 10
2019 Information technology 40 60 37
2019 Data sciences 32 68 59
2019 Project management 22 78 32
2019 None of the above 20 80 30
2018 Client contact centre 35 65 14
2018 Administration and operations 23 77 31
2018 Information technology 25 75 44
2018 Data sciences 25 75 72
2018 Project management 38 62 34
2018 Other services to the public 52 48 12
2018 None of the above 32 68 45

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 3 97 35
2022 Information management 0 100 10
2022 Information technology 0 100 25
2022 Data sciences 0 100 45
2022 Project management 3 97 35
2022 None of the above 0 100 50
2020 Administration and operations 0 100 40
2020 Human resources 0 100 10
2020 Data sciences 0 100 39
2020 Project management 0 100 26
2020 Other services to the public 0 100 12
2020 None of the above 0 100 31
2019 Client contact centre 0 100 18
2019 Administration and operations 0 100 33
2019 Human resources 0 100 10
2019 Data sciences 0 100 59
2019 Project management 0 100 32
2018 Client contact centre 0 100 14
2018 Administration and operations 0 100 31
2018 Human resources 0 100 11
2018 Information management 0 100 11
2018 Information technology 0 100 44
2018 Project management 0 100 34
2018 Other services to the public 0 100 12
2018 None of the above 0 100 45

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 12 88 20
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 35
2022 Information management 0 100 10
2022 Information technology 3 97 25
2022 Data sciences 5 95 45
2022 Project management 6 94 35
2022 None of the above 2 98 50
2020 Human resources 0 100 10
2020 Other services to the public 0 100 12
2019 Client contact centre 0 100 18
2018 Human resources 0 100 11
2018 Information management 0 100 11
2018 Data sciences 10 90 72

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 16 84 20
2022 Science and technology 7 93 10
2022 Administration and operations 13 87 35
2022 Information management 18 82 10
2022 Information technology 17 83 25
2022 Data sciences 5 95 45
2022 Project management 9 91 35
2022 None of the above 7 93 50
2020 Data sciences 15 85 39
2020 Other services to the public 0 100 12
2020 None of the above 0 100 31
2019 Information technology 16 84 37
2019 Data sciences 19 81 59
2019 Project management 0 100 32
2018 Human resources 0 100 11
2018 Information technology 14 86 44
2018 Data sciences 10 90 72
2018 None of the above 11 89 45

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 49 51 20
2022 Science and technology 29 71 10
2022 Administration and operations 54 46 35
2022 Information management 67 33 10
2022 Information technology 56 44 25
2022 Data sciences 43 57 45
2022 Project management 44 56 35
2022 None of the above 52 48 50
2020 Administration and operations 38 62 40
2020 Information technology 52 48 21
2020 Data sciences 56 44 39
2020 Project management 58 42 26
2020 Other services to the public 52 48 12
2020 None of the above 57 43 31
2019 Client contact centre 44 56 18
2019 Administration and operations 39 61 33
2019 Information technology 43 57 37
2019 Data sciences 37 63 59
2019 Project management 50 50 32
2019 None of the above 30 70 30
2018 Client contact centre 44 56 14
2018 Administration and operations 40 60 31
2018 Information technology 41 59 44
2018 Data sciences 42 58 72
2018 Project management 53 47 34
2018 Other services to the public 58 42 12
2018 None of the above 53 47 45

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 5 95 20
2022 Science and technology 20 80 10
2022 Administration and operations 35 65 35
2022 Information management 10 90 10
2022 Information technology 3 97 25
2022 Data sciences 17 83 45
2022 Project management 17 83 35
2022 None of the above 18 82 50
2020 Administration and operations 21 79 40
2020 Data sciences 24 76 39
2020 Project management 23 77 26
2019 Administration and operations 21 79 33
2019 Data sciences 26 74 59
2019 Project management 16 84 32
2019 None of the above 20 80 30
2018 Information technology 20 80 44
2018 Data sciences 20 80 72
2018 Project management 21 79 34
2018 None of the above 11 89 45

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 33 67 20
2022 Science and technology 9 91 10
2022 Administration and operations 24 76 35
2022 Information management 32 68 10
2022 Information technology 23 77 25
2022 Data sciences 18 82 45
2022 Project management 20 80 35
2022 None of the above 18 82 50
2020 Human resources 0 100 10
2020 Information technology 27 73 21
2020 Other services to the public 0 100 12
2019 Client contact centre 28 72 18
2019 Administration and operations 24 76 33
2019 Data sciences 14 86 59
2019 Project management 0 100 32
2019 None of the above 27 73 30
2018 Administration and operations 23 77 31
2018 Human resources 0 100 11
2018 Data sciences 14 86 72
2018 Project management 24 76 34
2018 None of the above 20 80 45

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 55 45 20
2022 Science and technology 54 46 10
2022 Administration and operations 50 50 35
2022 Information management 43 57 10
2022 Information technology 61 39 25
2022 Data sciences 50 50 45
2022 Project management 51 49 35
2022 None of the above 48 52 50
2020 Administration and operations 49 51 40
2020 Information technology 42 58 21
2020 Data sciences 56 44 39
2020 Project management 73 27 26
2020 Other services to the public 43 57 12
2020 None of the above 35 65 31
2019 Administration and operations 67 33 33
2019 Human resources 52 48 10
2019 Information technology 53 47 37
2019 Data sciences 70 30 58
2019 Project management 58 42 31
2019 None of the above 34 66 30
2018 Client contact centre 53 47 14
2018 Administration and operations 61 39 31
2018 Human resources 53 47 11
2018 Information management 43 57 11
2018 Information technology 50 50 44
2018 Data sciences 53 47 72
2018 Project management 62 38 34
2018 Other services to the public 52 48 12
2018 None of the above 47 53 44

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 47 53 20
2022 Science and technology 19 81 10
2022 Administration and operations 30 70 35
2022 Information management 44 56 10
2022 Information technology 27 73 25
2022 Data sciences 14 86 45
2022 Project management 7 93 35
2022 None of the above 19 81 50
2020 Administration and operations 16 84 40
2020 Human resources 51 49 10
2020 Data sciences 34 66 39
2020 Project management 43 57 26
2020 None of the above 16 84 31
2019 Client contact centre 28 72 18
2019 Administration and operations 37 63 33
2019 Information technology 19 81 37
2019 Data sciences 32 68 58
2019 Project management 26 74 31
2019 None of the above 30 70 30
2018 Client contact centre 34 66 14
2018 Administration and operations 32 68 31
2018 Information technology 23 77 44
2018 Data sciences 25 75 72
2018 Project management 32 68 34
2018 Other services to the public 42 58 12
2018 None of the above 33 67 44

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 35 65 20
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 35
2022 Information management 16 84 10
2022 Information technology 7 93 25
2022 Data sciences 8 92 45
2022 Project management 3 97 35
2022 None of the above 6 94 50
2020 Administration and operations 0 100 40
2019 Administration and operations 18 82 33
2019 Information technology 13 87 37
2019 Data sciences 17 83 58
2018 Information management 0 100 11
2018 Data sciences 10 90 72
2018 Project management 0 100 34

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 29 71 20
2022 Science and technology 19 81 10
2022 Administration and operations 17 83 35
2022 Information management 26 74 10
2022 Information technology 23 77 25
2022 Data sciences 7 93 45
2022 Project management 13 87 35
2022 None of the above 16 84 50
2019 Information technology 16 84 37
2019 Data sciences 20 80 58
2018 Human resources 0 100 11
2018 Information management 0 100 11
2018 Information technology 16 84 44
2018 Data sciences 11 89 72
2018 Project management 0 100 34
2018 None of the above 23 77 44

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 12 88 20
2022 Science and technology 0 100 10
2022 Administration and operations 10 90 35
2022 Information management 10 90 10
2022 Information technology 7 93 25
2022 Data sciences 15 85 45
2022 Project management 6 94 35
2022 None of the above 11 89 50
2020 Data sciences 0 100 39
2020 None of the above 0 100 31
2019 Administration and operations 24 76 33
2019 Data sciences 26 74 58
2019 Project management 0 100 31
2018 Human resources 0 100 11
2018 Other services to the public 0 100 12

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 10 90 20
2022 Science and technology 0 100 10
2022 Administration and operations 8 92 35
2022 Information management 16 84 10
2022 Information technology 4 96 25
2022 Data sciences 0 100 45
2022 Project management 0 100 35
2022 None of the above 4 96 50
2020 Administration and operations 0 100 40
2020 Project management 0 100 26
2020 Other services to the public 0 100 12
2019 Administration and operations 0 100 33
2019 Data sciences 8 92 58
2019 Project management 0 100 31
2019 None of the above 0 100 30
2018 Administration and operations 0 100 31
2018 Human resources 0 100 11
2018 Information management 0 100 11
2018 Project management 0 100 34
2018 Other services to the public 0 100 12

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 16 84 20
2022 Science and technology 21 79 10
2022 Administration and operations 5 95 35
2022 Information management 7 93 10
2022 Information technology 8 92 25
2022 Data sciences 10 90 45
2022 Project management 6 94 35
2022 None of the above 3 97 50
2020 Administration and operations 17 83 40
2020 Data sciences 17 83 39
2020 Project management 19 81 26
2019 Data sciences 14 86 58
2019 None of the above 24 76 30
2018 Information management 0 100 11
2018 Data sciences 17 83 72
2018 None of the above 11 89 44

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 11 89 20
2022 Science and technology 48 52 10
2022 Administration and operations 11 89 35
2022 Information management 10 90 10
2022 Information technology 4 96 25
2022 Data sciences 4 96 45
2022 Project management 6 94 35
2022 None of the above 7 93 50
2019 Administration and operations 15 85 33
2019 Data sciences 16 84 58
2018 Information management 0 100 11
2018 Information technology 11 89 44
2018 Data sciences 10 90 72
2018 Project management 18 82 34

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 22 78 20
2022 Science and technology 19 81 10
2022 Administration and operations 31 69 35
2022 Information management 25 75 10
2022 Information technology 21 79 25
2022 Data sciences 33 67 45
2022 Project management 30 70 35
2022 None of the above 40 60 50
2020 Administration and operations 29 71 40
2020 Information technology 29 71 21
2020 Data sciences 32 68 39
2020 Project management 23 77 26
2020 None of the above 45 55 31
2019 Administration and operations 18 82 33
2019 Information technology 30 70 37
2019 Data sciences 19 81 58
2019 Project management 26 74 31
2019 None of the above 40 60 30
2018 Client contact centre 40 60 14
2018 Administration and operations 20 80 31
2018 Information technology 30 70 44
2018 Data sciences 33 67 72
2018 Project management 29 71 34
2018 None of the above 31 69 44

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 23 77 15
2022 Science and technology 10 90 10
2022 Administration and operations 22 78 30
2022 Information management 9 91 10
2022 Information technology 17 83 25
2022 Data sciences 11 89 45
2022 Project management 9 91 35
2022 None of the above 10 90 50
2020 Administration and operations 14 86 40
2020 Project management 23 77 26
2019 Data sciences 18 82 53
2019 None of the above 16 84 30
2018 Information management 0 100 11
2018 Information technology 14 86 41
2018 Data sciences 19 81 70
2018 Other services to the public 0 100 12

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 24 76 15
2022 Science and technology 36 64 10
2022 Administration and operations 15 85 30
2022 Information management 41 59 10
2022 Information technology 12 88 25
2022 Data sciences 33 67 45
2022 Project management 25 75 35
2022 None of the above 30 70 50
2020 Administration and operations 33 67 40
2019 Administration and operations 27 73 33
2019 Data sciences 25 75 53
2019 Project management 26 74 31
2019 None of the above 25 75 30
2018 Administration and operations 16 84 31
2018 Information technology 25 75 41
2018 Data sciences 26 74 70
2018 Project management 26 74 34
2018 None of the above 16 84 42

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 10
2022 Administration and operations 11 89 30
2022 Information management 31 69 10
2022 Information technology 4 96 25
2022 Data sciences 20 80 45
2022 Project management 5 95 35
2022 None of the above 11 89 50
2020 Administration and operations 12 88 40
2019 Administration and operations 22 78 33
2019 Data sciences 13 87 53
2018 Client contact centre 0 100 13
2018 Information management 0 100 11
2018 Information technology 19 81 41
2018 Data sciences 13 87 70
2018 Project management 15 85 34

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 10 90 15
2022 Science and technology 10 90 10
2022 Administration and operations 16 84 30
2022 Information management 9 91 10
2022 Information technology 0 100 25
2022 Data sciences 7 93 45
2022 Project management 4 96 35
2022 None of the above 10 90 50
2020 Other services to the public 0 100 12
2019 Data sciences 0 100 53
2018 Other services to the public 0 100 12

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 11 89 15
2022 Science and technology 8 92 10
2022 Administration and operations 16 84 30
2022 Information management 21 79 10
2022 Information technology 8 92 25
2022 Data sciences 9 91 45
2022 Project management 5 95 35
2022 None of the above 12 88 50
2020 Project management 18 82 26
2019 Administration and operations 25 75 33
2019 Data sciences 28 72 53
2019 Project management 16 84 31
2018 Human resources 0 100 11
2018 Information technology 12 88 41
2018 Data sciences 9 91 70
2018 None of the above 20 80 42

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 22 78 15
2022 Science and technology 0 100 10
2022 Administration and operations 3 97 30
2022 Information management 10 90 10
2022 Information technology 7 93 25
2022 Data sciences 12 88 45
2022 Project management 8 92 35
2022 None of the above 2 98 50
2020 Other services to the public 0 100 12
2019 Administration and operations 0 100 33
2019 Project management 19 81 31
2018 Administration and operations 16 84 31
2018 Human resources 0 100 11
2018 Data sciences 12 88 70
2018 None of the above 13 87 42

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 5 95 15
2022 Science and technology 45 55 10
2022 Administration and operations 14 86 30
2022 Information management 12 88 10
2022 Information technology 16 84 25
2022 Data sciences 19 81 45
2022 Project management 11 89 35
2022 None of the above 10 90 50
2020 Administration and operations 15 85 40
2020 Project management 23 77 26
2019 Data sciences 13 87 53
2018 Client contact centre 0 100 13
2018 Information management 0 100 11
2018 Data sciences 14 86 70
2018 Project management 15 85 34

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 22 78 15
2022 Science and technology 16 84 10
2022 Administration and operations 6 94 30
2022 Information management 11 89 10
2022 Information technology 28 72 25
2022 Data sciences 19 81 45
2022 Project management 9 91 35
2022 None of the above 8 92 50
2020 Administration and operations 19 81 40
2019 Data sciences 9 91 53
2018 Human resources 0 100 11
2018 Information technology 20 80 41
2018 Data sciences 9 91 70
2018 Project management 15 85 34
2018 None of the above 14 86 42

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 7 93 15
2022 Science and technology 16 84 10
2022 Administration and operations 19 81 30
2022 Information management 0 100 10
2022 Information technology 20 80 25
2022 Data sciences 16 84 45
2022 Project management 6 94 35
2022 None of the above 12 88 50
2020 Administration and operations 15 85 40
2019 Data sciences 17 83 53
2018 Human resources 0 100 11
2018 Information technology 17 83 41
2018 Data sciences 10 90 70
2018 Project management 15 85 34
2018 None of the above 14 86 42

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 32 68 15
2022 Science and technology 37 63 10
2022 Administration and operations 18 82 30
2022 Information management 32 68 10
2022 Information technology 49 51 25
2022 Data sciences 44 56 45
2022 Project management 34 66 35
2022 None of the above 25 75 50
2020 Administration and operations 30 70 40
2020 Project management 42 58 26
2019 Administration and operations 30 70 33
2019 Data sciences 40 60 53
2019 Project management 32 68 31
2019 None of the above 25 75 30
2018 Administration and operations 32 68 31
2018 Information technology 27 73 41
2018 Data sciences 23 77 70
2018 Project management 29 71 34
2018 None of the above 27 73 42

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 8 92 15
2022 Science and technology 0 100 10
2022 Administration and operations 11 89 30
2022 Information management 12 88 10
2022 Information technology 8 92 25
2022 Data sciences 11 89 45
2022 Project management 19 81 35
2022 None of the above 7 93 50
2018 Human resources 0 100 11
2018 Data sciences 10 90 70
2018 None of the above 17 83 42

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 41 59 15
2022 Science and technology 28 72 10
2022 Administration and operations 44 56 30
2022 Information management 52 48 10
2022 Information technology 60 40 25
2022 Data sciences 46 54 45
2022 Project management 49 51 35
2022 None of the above 40 60 50
2020 Administration and operations 43 57 40
2020 Project management 50 50 26
2020 Other services to the public 51 49 12
2019 Administration and operations 54 46 33
2019 Data sciences 43 57 53
2019 Project management 64 36 31
2019 None of the above 41 59 30
2018 Client contact centre 42 58 13
2018 Administration and operations 44 56 31
2018 Information management 56 44 11
2018 Information technology 39 61 41
2018 Data sciences 42 58 70
2018 Project management 38 62 34
2018 Other services to the public 50 50 12
2018 None of the above 63 37 42

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 8 92 15
2022 Science and technology 0 100 10
2022 Administration and operations 9 91 30
2022 Information management 0 100 10
2022 Information technology 4 96 25
2022 Data sciences 0 100 45
2022 Project management 6 94 35
2022 None of the above 0 100 50
2020 Administration and operations 0 100 40
2020 Other services to the public 0 100 12
2019 Project management 0 100 31
2019 None of the above 0 100 30
2018 Human resources 0 100 11
2018 Information management 0 100 11
2018 Information technology 0 100 41
2018 Other services to the public 0 100 12

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 51 49 15
2022 Science and technology 72 28 10
2022 Administration and operations 48 52 30
2022 Information management 69 31 10
2022 Information technology 67 33 25
2022 Data sciences 51 49 45
2022 Project management 52 48 35
2022 None of the above 60 40 50
2020 Administration and operations 47 53 40
2020 Project management 69 31 26
2020 Other services to the public 60 40 12
2019 Administration and operations 54 46 33
2019 Data sciences 46 54 53
2019 Project management 45 55 31
2019 None of the above 49 51 30
2018 Client contact centre 38 62 13
2018 Administration and operations 48 52 31
2018 Human resources 49 51 11
2018 Information technology 47 53 41
2018 Data sciences 44 56 70
2018 Project management 56 44 34
2018 Other services to the public 41 59 12
2018 None of the above 66 34 42

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 5 95 15
2022 Science and technology 9 91 10
2022 Administration and operations 3 97 30
2022 Information management 11 89 10
2022 Information technology 4 96 25
2022 Data sciences 4 96 45
2022 Project management 0 100 35
2022 None of the above 0 100 50

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 31 69 15
2022 Science and technology 9 91 10
2022 Administration and operations 24 76 30
2022 Information management 12 88 10
2022 Information technology 21 79 25
2022 Data sciences 9 91 45
2022 Project management 3 97 35
2022 None of the above 16 84 50
2019 None of the above 27 73 30
2018 Client contact centre 0 100 13
2018 Information technology 12 88 41
2018 Data sciences 10 90 70
2018 Project management 21 79 34
2018 Other services to the public 0 100 12

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 16 18 13 3 2 35 14 66 10 110
2022 Communications or public affairs 7 14 12 3 5 40 20 50 20 145
2022 Access to information and privacy 15 8 16 2 0 37 22 55 5 45
2022 Science and technology 15 17 9 2 4 34 19 69 13 175
2022 Administration and operations 20 15 13 4 5 34 9 63 15 405
2022 Human resources 16 13 8 3 3 46 11 68 13 175
2022 Financial management 17 17 13 1 2 32 18 68 6 110
2022 Information management 13 10 15 1 5 44 12 52 13 155
2022 Information technology 14 10 11 2 4 45 14 59 14 525
2022 Data sciences 14 11 9 3 2 46 14 63 14 890
2022 Policy 11 13 11 3 3 47 12 57 16 55
2022 Project management 11 16 14 6 4 38 11 54 19 500
2022 Other services to the public 17 8 13 3 2 39 18 58 12 195
2022 None of the above 12 10 12 4 4 45 15 53 18 570
2020 Client contact centre 24 14 14 2 6 30 9 63 14 112
2020 Communications or public affairs 20 13 18 5 1 35 7 58 11 110
2020 Access to information and privacy 25 17 22 0 3 23 9 63 4 36
2020 Security 32 21 19 0 0 23 5 73 0 18
2020 Science and technology 14 18 6 6 2 41 13 69 18 109
2020 Administration and operations 27 16 17 5 2 26 7 65 11 434
2020 Human resources 24 17 12 1 1 32 12 74 4 166
2020 Financial management 29 19 14 2 2 24 11 73 6 105
2020 Procurement 32 19 24 6 0 13 6 63 8 16
2020 Information management 27 19 11 2 2 33 7 76 7 128
2020 Information technology 22 17 14 3 2 36 7 68 8 499
2020 Internal audit 40 10 21 0 0 20 10 70 0 10
2020 Evaluation 8 20 12 0 8 36 16 58 17 25
2020 Data sciences 19 16 13 4 1 38 9 66 10 724
2020 Policy 17 7 20 3 0 36 17 50 7 30
2020 Project management 25 19 16 4 3 27 7 66 10 395
2020 Other services to the public 25 16 13 6 3 25 12 65 14 151
2020 None of the above 20 12 14 4 3 37 10 60 13 517
2019 Client contact centre 20 19 18 6 5 25 9 58 16 136
2019 Health care practitioners 6 19 12 6 12 39 6 45 33 16
2019 Communications or public affairs 21 14 14 4 6 27 13 58 18 112
2019 Access to information and privacy 24 25 14 5 3 19 11 69 12 37
2019 Security 27 16 20 20 6 5 7 48 29 15
2019 Science and technology 15 20 9 2 2 36 16 73 9 141
2019 Library services 20 0 18 8 0 46 8 44 17 11
2019 Administration and operations 27 19 17 6 5 20 7 62 15 397
2019 Human resources 28 17 18 4 0 21 11 67 6 139
2019 Financial management 27 17 20 2 0 24 11 67 3 121
2019 Procurement 42 8 13 6 0 31 0 72 9 15
2019 Information management 22 18 20 3 2 27 8 62 8 149
2019 Information technology 20 18 13 4 2 33 9 67 10 591
2019 Internal audit 30 10 0 0 0 50 9 100 0 10
2019 Evaluation 15 9 9 9 9 34 15 47 35 33
2019 Data sciences 21 11 11 4 4 35 14 63 15 763
2019 Policy 12 16 8 4 8 40 12 58 25 25
2019 Project management 19 22 19 6 4 21 8 58 15 403
2019 Other services to the public 24 15 19 6 3 22 11 59 14 165
2019 None of the above 18 15 15 5 4 31 12 57 17 560
2018 Client contact centre 22 18 23 2 5 27 3 57 11 128
2018 Communications or public affairs 14 19 20 7 4 31 6 51 18 93
2018 Access to information and privacy 30 26 13 4 0 22 4 77 6 23
2018 Science and technology 18 17 10 3 3 39 10 69 13 139
2018 Library services 30 24 7 0 0 21 19 88 0 13
2018 Administration and operations 26 23 16 4 2 22 7 68 9 375
2018 Human resources 25 19 18 7 2 23 6 62 12 137
2018 Financial management 34 22 12 2 0 23 7 80 3 109
2018 Information management 22 19 14 5 1 27 11 66 11 139
2018 Information technology 19 20 15 4 3 32 5 64 12 507
2018 Evaluation 0 28 14 0 7 41 11 58 13 29
2018 Data sciences 20 15 14 3 4 37 8 62 13 724
2018 Policy 14 11 7 11 0 46 11 58 25 28
2018 Project management 20 28 17 5 4 23 3 64 13 365
2018 Other services to the public 18 26 15 4 4 28 5 65 13 135
2018 None of the above 16 15 17 6 4 33 9 53 18 529

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 37 10 3 1 19 1 83 5 110
2022 Communications or public affairs 27 31 14 4 5 16 3 72 11 145
2022 Access to information and privacy 41 30 12 2 0 12 2 84 2 45
2022 Security 31 35 21 0 0 12 0 76 0 20
2022 Science and technology 29 37 10 4 2 16 2 81 7 175
2022 Administration and operations 34 28 14 4 3 13 3 74 9 405
2022 Human resources 30 31 9 5 2 19 5 81 8 175
2022 Financial management 31 35 19 1 3 8 4 75 4 110
2022 Procurement 32 17 8 5 0 30 8 79 8 15
2022 Information management 36 28 12 4 4 14 2 76 10 160
2022 Information technology 31 29 13 2 3 19 2 76 7 525
2022 Evaluation 19 42 9 2 0 22 7 85 3 40
2022 Data sciences 30 34 11 5 2 16 2 79 8 890
2022 Policy 24 25 19 1 2 29 0 69 5 55
2022 Project management 26 34 15 6 3 14 2 72 11 500
2022 Other services to the public 40 28 15 3 1 12 3 79 4 195
2022 None of the above 26 27 14 5 2 23 3 71 10 575
2020 Client contact centre 36 28 15 1 6 11 4 75 8 112
2020 Communications or public affairs 38 23 18 3 2 16 0 73 6 110
2020 Access to information and privacy 44 19 20 0 0 11 6 76 0 36
2020 Security 52 37 5 0 0 5 0 95 0 18
2020 Science and technology 34 30 17 4 2 13 1 74 6 111
2020 Administration and operations 44 28 12 4 1 10 1 80 6 434
2020 Human resources 44 32 8 2 1 11 1 87 4 164
2020 Financial management 51 31 9 3 2 3 2 86 5 105
2020 Procurement 45 19 24 0 0 12 0 73 0 16
2020 Information management 51 27 10 1 2 7 1 85 4 128
2020 Information technology 43 33 10 3 2 9 1 84 5 502
2020 Internal audit 60 10 21 0 0 10 0 77 0 10
2020 Evaluation 34 33 8 4 8 8 4 76 14 24
2020 Data sciences 37 34 12 3 1 12 1 81 5 727
2020 Policy 57 13 13 0 0 16 0 84 0 30
2020 Project management 42 31 13 3 2 8 1 80 6 394
2020 Other services to the public 39 36 12 3 3 6 1 81 6 151
2020 None of the above 40 27 14 6 1 11 2 77 8 517
2019 Client contact centre 40 39 7 4 3 5 1 84 8 137
2019 Health care practitioners 18 31 12 0 6 33 0 73 9 16
2019 Communications or public affairs 39 29 14 3 3 8 3 77 7 112
2019 Access to information and privacy 60 19 8 8 0 3 2 83 9 37
2019 Security 54 20 14 13 0 0 0 74 13 15
2019 Science and technology 43 39 5 2 3 6 1 89 5 141
2019 Library services 77 16 8 0 0 0 0 92 0 11
2019 Administration and operations 38 36 12 4 3 5 1 79 8 399
2019 Human resources 48 29 12 5 0 6 0 82 5 140
2019 Financial management 51 29 11 2 0 6 2 86 2 121
2019 Procurement 39 43 6 6 0 5 0 87 6 16
2019 Information management 50 23 14 1 1 7 3 81 3 150
2019 Information technology 40 33 10 3 2 11 1 83 5 590
2019 Internal audit 70 10 10 0 0 9 0 89 0 10
2019 Evaluation 39 28 9 6 6 12 0 76 14 33
2019 Data sciences 41 29 11 4 2 11 2 81 7 760
2019 Policy 40 24 8 0 0 24 4 89 0 25
2019 Project management 37 37 13 3 3 5 1 79 7 404
2019 Other services to the public 41 28 15 4 3 8 1 76 7 166
2019 None of the above 39 29 14 4 3 9 2 77 7 562
2018 Client contact centre 41 29 19 3 2 6 0 75 6 130
2018 Communications or public affairs 34 36 11 4 3 12 0 80 8 93
2018 Access to information and privacy 38 46 8 4 0 3 0 87 4 23
2018 Science and technology 35 41 10 2 2 10 0 85 5 138
2018 Library services 60 17 14 0 0 0 10 85 0 13
2018 Administration and operations 42 32 14 4 3 5 0 78 7 373
2018 Human resources 39 31 17 4 1 6 1 76 6 137
2018 Financial management 44 40 11 2 0 3 0 87 2 109
2018 Information management 35 36 13 3 0 11 2 81 4 139
2018 Information technology 36 37 13 3 2 9 0 80 5 508
2018 Evaluation 16 45 7 3 7 18 3 78 12 29
2018 Data sciences 39 34 10 4 2 10 1 82 7 727
2018 Policy 29 36 7 4 0 21 4 86 5 28
2018 Project management 41 33 15 4 3 4 0 78 7 365
2018 Other services to the public 35 35 13 9 1 7 0 76 11 136
2018 None of the above 35 29 19 4 2 10 1 72 7 530

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 110
2022 Communications or public affairs 6 94 145
2022 Science and technology 6 94 175
2022 Administration and operations 5 95 405
2022 Human resources 6 94 175
2022 Information management 7 93 160
2022 Information technology 6 94 525
2022 Internal audit 0 100 15
2022 Data sciences 6 94 890
2022 Policy 9 91 55
2022 Project management 8 92 500
2022 Other services to the public 7 93 195
2022 None of the above 8 92 570
2020 Client contact centre 5 95 113
2020 Security 0 100 18
2020 Science and technology 8 92 111
2020 Administration and operations 4 96 435
2020 Human resources 4 96 166
2020 Financial management 5 95 105
2020 Procurement 0 100 16
2020 Information management 5 95 127
2020 Information technology 6 94 501
2020 Internal audit 0 100 10
2020 Data sciences 3 97 724
2020 Project management 5 95 394
2020 Other services to the public 5 95 150
2020 None of the above 3 97 520
2019 Client contact centre 7 93 137
2019 Health care practitioners 0 100 16
2019 Communications or public affairs 7 93 112
2019 Access to information and privacy 0 100 37
2019 Library services 0 100 11
2019 Administration and operations 4 96 396
2019 Human resources 4 96 140
2019 Procurement 0 100 16
2019 Information management 4 96 150
2019 Information technology 3 97 587
2019 Internal audit 0 100 10
2019 Data sciences 5 95 763
2019 Project management 5 95 404
2019 Other services to the public 5 95 165
2019 None of the above 4 96 559
2018 Client contact centre 7 93 130
2018 Communications or public affairs 5 95 94
2018 Library services 0 100 13
2018 Administration and operations 3 97 376
2018 Information management 7 93 140
2018 Information technology 5 95 505
2018 Data sciences 5 95 727
2018 Project management 4 96 367
2018 Other services to the public 6 94 136
2018 None of the above 4 96 530

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 39 61 10
2022 Science and technology 8 92 10
2022 Administration and operations 42 58 20
2022 Human resources 14 86 10
2022 Information management 8 92 10
2022 Information technology 12 88 30
2022 Data sciences 30 70 60
2022 Project management 22 78 35
2022 Other services to the public 33 67 10
2022 None of the above 18 82 45
2020 Administration and operations 26 74 19
2020 Information technology 23 77 30
2020 Project management 43 57 21
2020 None of the above 38 62 16
2019 Administration and operations 33 67 15
2019 Information technology 29 71 17
2019 Data sciences 32 68 37
2019 Project management 45 55 20
2019 None of the above 32 68 16
2018 Administration and operations 40 60 12
2018 Information technology 33 67 27
2018 Data sciences 29 71 38
2018 Project management 47 53 15
2018 None of the above 29 71 20

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 92 8 10
2022 Science and technology 83 17 10
2022 Administration and operations 71 29 20
2022 Human resources 90 10 10
2022 Information management 92 8 10
2022 Information technology 81 19 30
2022 Data sciences 71 29 60
2022 Project management 81 19 35
2022 Other services to the public 60 40 10
2022 None of the above 68 32 45
2020 Administration and operations 68 32 19
2020 Information technology 80 20 30
2020 Project management 71 29 21
2019 Information technology 65 35 17
2019 Data sciences 84 16 37
2019 Project management 75 25 20
2018 Information technology 78 22 27
2018 Data sciences 87 13 38
2018 None of the above 75 25 20

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 4 96 20
2022 Human resources 6 94 10
2022 Information management 0 100 10
2022 Information technology 0 100 30
2022 Data sciences 4 96 60
2022 Project management 8 92 35
2022 Other services to the public 0 100 10
2022 None of the above 2 98 45
2020 Information technology 0 100 30
2020 Data sciences 0 100 22
2020 Project management 0 100 21
2020 None of the above 0 100 16
2019 Administration and operations 0 100 15
2019 None of the above 0 100 16
2018 Information management 0 100 10
2018 Data sciences 0 100 38
2018 None of the above 0 100 20

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 0 100 30
2022 Data sciences 0 100 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 45
2020 Administration and operations 0 100 19
2020 Information technology 0 100 30
2020 Data sciences 0 100 22
2020 Project management 0 100 21
2020 None of the above 0 100 16
2019 Administration and operations 0 100 15
2019 Information technology 0 100 17
2019 Data sciences 0 100 37
2019 Project management 0 100 20
2019 None of the above 0 100 16
2018 Administration and operations 0 100 12
2018 Information management 0 100 10
2018 Data sciences 0 100 38
2018 Project management 0 100 15
2018 None of the above 0 100 20

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 29 71 10
2022 Science and technology 0 100 10
2022 Administration and operations 10 90 20
2022 Human resources 8 92 10
2022 Information management 0 100 10
2022 Information technology 7 93 30
2022 Data sciences 9 91 60
2022 Project management 8 92 35
2022 Other services to the public 8 92 10
2022 None of the above 5 95 45
2020 Project management 0 100 21
2020 None of the above 0 100 16
2019 Project management 0 100 20
2018 Administration and operations 0 100 12
2018 Information technology 19 81 27

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 4 96 20
2022 Human resources 10 90 10
2022 Information management 8 92 10
2022 Information technology 6 94 30
2022 Data sciences 5 95 60
2022 Project management 3 97 35
2022 Other services to the public 8 92 10
2022 None of the above 5 95 45
2020 Administration and operations 0 100 19
2020 Data sciences 0 100 22
2020 None of the above 0 100 16
2019 Administration and operations 0 100 15
2019 Information technology 0 100 17
2018 Administration and operations 0 100 12
2018 Information management 0 100 10
2018 Data sciences 0 100 38
2018 None of the above 0 100 20

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 12 88 10
2022 Science and technology 18 82 10
2022 Administration and operations 15 85 20
2022 Human resources 0 100 10
2022 Information management 17 83 10
2022 Information technology 35 65 30
2022 Data sciences 18 82 60
2022 Project management 6 94 35
2022 Other services to the public 23 77 10
2022 None of the above 15 85 45
2020 Administration and operations 0 100 19
2020 Information technology 17 83 30
2019 Information technology 0 100 17
2018 Administration and operations 0 100 12
2018 Information technology 22 78 27
2018 Project management 0 100 15

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 47 53 10
2022 Science and technology 25 75 10
2022 Administration and operations 17 83 20
2022 Human resources 15 85 10
2022 Information management 41 59 10
2022 Information technology 33 67 30
2022 Data sciences 30 70 60
2022 Project management 28 72 35
2022 Other services to the public 26 74 15
2022 None of the above 18 82 45
2020 Administration and operations 27 73 19
2020 Data sciences 29 71 22
2020 None of the above 32 68 16
2019 Administration and operations 39 61 15
2019 Data sciences 33 67 37
2018 Administration and operations 0 100 12
2018 Information technology 26 74 27
2018 Data sciences 31 69 38
2018 None of the above 24 76 21

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 37 63 10
2022 Science and technology 8 92 10
2022 Administration and operations 25 75 20
2022 Human resources 8 92 10
2022 Information management 25 75 10
2022 Information technology 21 79 30
2022 Data sciences 30 70 60
2022 Project management 14 86 35
2022 Other services to the public 9 91 15
2022 None of the above 15 85 45
2020 Administration and operations 32 68 19
2020 Information technology 20 80 30
2019 Administration and operations 46 54 15
2019 Data sciences 29 71 37
2019 Project management 25 75 20
2018 Information technology 18 82 27
2018 Data sciences 37 63 38

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 37 63 10
2022 Science and technology 8 92 10
2022 Administration and operations 13 87 20
2022 Human resources 7 93 10
2022 Information management 33 67 10
2022 Information technology 16 84 30
2022 Data sciences 17 83 60
2022 Project management 23 77 35
2022 Other services to the public 14 86 15
2022 None of the above 16 84 45
2020 Project management 0 100 21
2018 Administration and operations 0 100 12
2018 Information management 0 100 10
2018 Information technology 19 81 27

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 9 91 10
2022 Science and technology 18 82 10
2022 Administration and operations 7 93 20
2022 Human resources 17 83 10
2022 Information management 8 92 10
2022 Information technology 9 91 30
2022 Data sciences 6 94 60
2022 Project management 8 92 35
2022 Other services to the public 0 100 15
2022 None of the above 7 93 45
2020 Data sciences 0 100 22
2020 Project management 0 100 21
2018 Administration and operations 0 100 12
2018 Information management 0 100 10

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 42 58 10
2022 Science and technology 9 91 10
2022 Administration and operations 27 73 20
2022 Human resources 35 65 10
2022 Information management 24 76 10
2022 Information technology 27 73 30
2022 Data sciences 17 83 60
2022 Project management 21 79 35
2022 Other services to the public 33 67 15
2022 None of the above 24 76 45
2020 Information technology 23 77 30
2020 Data sciences 21 79 22
2020 Project management 47 53 21
2020 None of the above 32 68 16
2019 Information technology 31 69 16
2019 Data sciences 24 76 37
2019 Project management 50 50 20
2018 Administration and operations 42 58 12
2018 Information technology 33 67 27
2018 Data sciences 23 77 38
2018 Project management 47 53 15
2018 None of the above 34 66 21

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 8 92 10
2022 Science and technology 33 67 10
2022 Administration and operations 10 90 20
2022 Human resources 24 76 10
2022 Information management 8 92 10
2022 Information technology 20 80 30
2022 Data sciences 30 70 60
2022 Project management 30 70 35
2022 Other services to the public 0 100 15
2022 None of the above 31 69 45
2020 Information technology 16 84 30
2020 Project management 34 66 21
2020 None of the above 49 51 16
2019 Data sciences 21 79 37
2019 Project management 25 75 20
2018 Data sciences 21 79 38
2018 None of the above 44 56 21

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 18 82 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 4 96 30
2022 Data sciences 0 100 60
2022 Project management 3 97 35
2022 Other services to the public 7 93 15
2022 None of the above 7 93 45
2020 Data sciences 0 100 22
2020 Project management 0 100 21
2020 None of the above 0 100 16
2019 Administration and operations 0 100 15
2019 None of the above 0 100 16
2018 Administration and operations 0 100 12
2018 Information management 0 100 10
2018 Data sciences 0 100 38

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 4 96 30
2022 Data sciences 2 98 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 15
2022 None of the above 0 100 45
2020 Administration and operations 0 100 19
2020 Project management 0 100 21
2019 Administration and operations 0 100 15
2019 Data sciences 0 100 37
2019 None of the above 0 100 16
2018 Administration and operations 0 100 12
2018 Information management 0 100 10
2018 Data sciences 0 100 38
2018 Project management 0 100 15
2018 None of the above 0 100 21

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 17 83 10
2022 Science and technology 8 92 10
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Information management 8 92 10
2022 Information technology 6 94 30
2022 Data sciences 3 97 60
2022 Project management 8 92 35
2022 Other services to the public 0 100 15
2022 None of the above 6 94 45
2020 Administration and operations 0 100 19
2020 Project management 0 100 21
2020 None of the above 0 100 16
2018 Data sciences 0 100 38
2018 Project management 0 100 15
2018 None of the above 0 100 21

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 37 63 10
2022 Science and technology 16 84 10
2022 Administration and operations 9 91 20
2022 Human resources 6 94 10
2022 Information management 15 85 10
2022 Information technology 15 85 30
2022 Data sciences 10 90 60
2022 Project management 14 86 35
2022 Other services to the public 6 94 15
2022 None of the above 10 90 45
2018 Information management 0 100 10
2018 Information technology 19 81 27

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Information management 8 92 10
2022 Information technology 3 97 30
2022 Data sciences 5 95 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 15
2022 None of the above 7 93 45
2020 Administration and operations 0 100 19
2020 Information technology 0 100 30
2020 Data sciences 0 100 22
2020 Project management 0 100 21
2020 None of the above 0 100 16
2019 Administration and operations 0 100 15
2019 Information technology 0 100 16
2019 None of the above 0 100 16
2018 Administration and operations 0 100 12
2018 Information management 0 100 10
2018 Data sciences 0 100 38
2018 Project management 0 100 15
2018 None of the above 0 100 21

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 30 70 10
2022 Science and technology 0 100 10
2022 Administration and operations 14 86 20
2022 Human resources 8 92 10
2022 Information management 34 66 10
2022 Information technology 16 84 30
2022 Data sciences 20 80 60
2022 Project management 16 84 35
2022 Other services to the public 16 84 15
2022 None of the above 25 75 45
2020 Information technology 29 71 30
2020 Data sciences 21 79 22
2019 Administration and operations 0 100 15
2019 Data sciences 32 68 37
2018 Administration and operations 43 57 12
2018 Information technology 29 71 27
2018 Data sciences 26 74 38

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Information management 9 91 10
2022 Information technology 0 100 30
2022 Data sciences 0 100 60
2022 Project management 0 100 35
2022 Other services to the public 0 100 15
2022 None of the above 0 100 45
2020 Administration and operations 0 100 19
2020 Information technology 0 100 30
2020 Data sciences 0 100 22
2020 Project management 0 100 21
2020 None of the above 0 100 16
2019 Administration and operations 0 100 15
2019 Information technology 0 100 16
2019 Data sciences 0 100 37
2019 Project management 0 100 20
2019 None of the above 0 100 16
2018 Administration and operations 0 100 12
2018 Information management 0 100 10
2018 Data sciences 0 100 38
2018 Project management 0 100 15
2018 None of the above 0 100 21

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 16 84 10
2022 Science and technology 24 76 10
2022 Administration and operations 35 65 20
2022 Human resources 17 83 10
2022 Information management 16 84 10
2022 Information technology 28 72 30
2022 Data sciences 16 84 60
2022 Project management 14 86 35
2022 Other services to the public 14 86 15
2022 None of the above 21 79 45
2020 Information technology 24 76 30
2020 Project management 23 77 21
2019 Administration and operations 46 54 15
2019 Project management 25 75 20
2019 None of the above 31 69 16
2018 Information technology 19 81 27
2018 None of the above 25 75 21

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 47 53 10
2022 Science and technology 51 49 10
2022 Administration and operations 27 73 20
2022 Human resources 29 71 10
2022 Information management 25 75 10
2022 Information technology 39 61 30
2022 Data sciences 37 63 60
2022 Project management 31 69 35
2022 Other services to the public 12 88 15
2022 None of the above 33 67 45
2020 Administration and operations 37 63 19
2020 Information technology 26 74 30
2020 Project management 47 53 21
2019 Administration and operations 39 61 15
2019 Information technology 30 70 16
2019 Data sciences 37 63 37
2019 Project management 25 75 20
2019 None of the above 31 69 16
2018 Administration and operations 40 60 12
2018 Data sciences 38 62 38
2018 None of the above 39 61 21

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 30 70 10
2022 Science and technology 9 91 10
2022 Administration and operations 25 75 20
2022 Human resources 23 77 10
2022 Information management 0 100 10
2022 Information technology 20 80 30
2022 Data sciences 14 86 60
2022 Project management 7 93 35
2022 Other services to the public 0 100 15
2022 None of the above 13 87 45
2020 None of the above 0 100 16
2019 Data sciences 26 74 37
2019 Project management 0 100 20
2018 Administration and operations 0 100 12
2018 Data sciences 15 85 38

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 21 79 10
2022 Science and technology 0 100 10
2022 Administration and operations 7 93 20
2022 Human resources 8 92 10
2022 Information management 0 100 10
2022 Information technology 9 91 30
2022 Data sciences 3 97 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 15
2022 None of the above 4 96 45
2019 Data sciences 13 87 37
2019 Project management 0 100 20
2019 None of the above 0 100 16
2018 Administration and operations 0 100 12
2018 Project management 0 100 15

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 21 79 10
2022 Science and technology 35 65 10
2022 Administration and operations 18 82 20
2022 Human resources 0 100 10
2022 Information management 17 83 10
2022 Information technology 26 74 30
2022 Data sciences 6 94 60
2022 Project management 0 100 35
2022 Other services to the public 0 100 15
2022 None of the above 20 80 45
2020 Data sciences 21 79 22
2019 Data sciences 24 76 37
2018 Information technology 18 82 27
2018 Data sciences 13 87 38
2018 Project management 0 100 15

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 21 79 10
2022 Science and technology 0 100 10
2022 Administration and operations 4 96 20
2022 Human resources 0 100 10
2022 Information management 16 84 10
2022 Information technology 3 97 30
2022 Data sciences 5 95 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 15
2022 None of the above 0 100 45
2020 Information technology 0 100 30
2020 Data sciences 0 100 22
2020 Project management 0 100 21
2020 None of the above 0 100 16
2019 Data sciences 16 84 37
2019 None of the above 0 100 16
2018 Administration and operations 0 100 12
2018 Information management 0 100 10
2018 Project management 0 100 15
2018 None of the above 0 100 21

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 18 82 10
2022 Science and technology 9 91 10
2022 Administration and operations 7 93 20
2022 Human resources 0 100 10
2022 Information management 17 83 10
2022 Information technology 13 87 30
2022 Data sciences 2 98 60
2022 Project management 3 97 35
2022 Other services to the public 9 91 15
2022 None of the above 10 90 45
2020 Project management 0 100 21
2019 Information technology 0 100 16
2019 None of the above 0 100 16
2018 Administration and operations 0 100 12
2018 Project management 0 100 15

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 19 81 20
2022 Human resources 16 84 10
2022 Information management 16 84 10
2022 Information technology 10 90 30
2022 Data sciences 10 90 60
2022 Project management 6 94 35
2022 Other services to the public 7 93 15
2022 None of the above 0 100 45
2020 Administration and operations 0 100 19
2020 None of the above 0 100 16
2018 Information technology 0 100 27
2018 Data sciences 13 87 38
2018 Project management 0 100 15

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 12 88 10
2022 Science and technology 16 84 10
2022 Administration and operations 6 94 20
2022 Human resources 7 93 10
2022 Information management 0 100 10
2022 Information technology 10 90 30
2022 Data sciences 6 94 60
2022 Project management 8 92 35
2022 Other services to the public 15 85 15
2022 None of the above 2 98 45
2020 Information technology 16 84 30
2019 Information technology 0 100 16
2018 Administration and operations 0 100 12
2018 Project management 0 100 15

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 44 56 10
2022 Science and technology 33 67 10
2022 Administration and operations 40 60 20
2022 Human resources 48 52 10
2022 Information management 59 41 10
2022 Information technology 47 53 30
2022 Data sciences 49 51 60
2022 Project management 58 42 35
2022 Other services to the public 57 43 15
2022 None of the above 54 46 45
2020 Administration and operations 36 64 19
2020 Information technology 46 54 30
2020 Data sciences 54 46 22
2020 Project management 48 52 21
2020 None of the above 55 45 16
2019 Administration and operations 34 66 15
2019 Information technology 44 56 16
2019 Data sciences 54 46 37
2019 Project management 50 50 20
2019 None of the above 57 43 16
2018 Information management 51 49 10
2018 Information technology 49 51 27
2018 Data sciences 37 63 38
2018 None of the above 48 52 21

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 0 100 10
2022 Administration and operations 16 84 20
2022 Human resources 10 90 10
2022 Information management 0 100 10
2022 Information technology 4 96 30
2022 Data sciences 7 93 60
2022 Project management 6 94 35
2022 Other services to the public 8 92 10
2022 None of the above 0 100 40
2018 None of the above 0 100 19

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 19 81 10
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Information management 10 90 10
2022 Information technology 4 96 30
2022 Data sciences 12 88 60
2022 Project management 15 85 35
2022 Other services to the public 37 63 10
2022 None of the above 12 88 40
2019 Information technology 0 100 16
2018 Data sciences 15 85 37
2018 Project management 33 67 15

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 0 100 10
2022 Administration and operations 9 91 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 3 97 30
2022 Data sciences 2 98 60
2022 Project management 5 95 35
2022 Other services to the public 7 93 10
2022 None of the above 2 98 40
2020 Project management 0 100 21
2019 Information technology 0 100 16
2018 Administration and operations 0 100 12
2018 Project management 0 100 15
2018 None of the above 0 100 19

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 0 100 10
2022 Administration and operations 9 91 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 3 97 30
2022 Data sciences 5 95 60
2022 Project management 6 94 35
2022 Other services to the public 0 100 10
2022 None of the above 2 98 40
2019 Information technology 0 100 16
2019 None of the above 0 100 15
2018 Administration and operations 0 100 12
2018 Data sciences 0 100 37
2018 Project management 0 100 15
2018 None of the above 0 100 19

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 0 100 30
2022 Data sciences 2 98 60
2022 Project management 0 100 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 40
2020 Project management 0 100 21
2019 Information technology 0 100 16
2018 Administration and operations 0 100 12
2018 Project management 0 100 15

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 0 100 10
2022 Administration and operations 7 93 20
2022 Human resources 0 100 10
2022 Information management 20 80 10
2022 Information technology 0 100 30
2022 Data sciences 2 98 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 40
2020 Project management 0 100 21
2019 None of the above 0 100 15
2018 Administration and operations 0 100 12
2018 Data sciences 0 100 37
2018 Project management 0 100 15

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 47 53 10
2022 Administration and operations 9 91 20
2022 Human resources 18 82 10
2022 Information management 0 100 10
2022 Information technology 11 89 30
2022 Data sciences 3 97 60
2022 Project management 12 88 35
2022 Other services to the public 8 92 10
2022 None of the above 10 90 40
2018 Data sciences 16 84 37

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 10 90 10
2022 Administration and operations 16 84 20
2022 Human resources 8 92 10
2022 Information management 19 81 10
2022 Information technology 17 83 30
2022 Data sciences 14 86 60
2022 Project management 3 97 35
2022 Other services to the public 21 79 10
2022 None of the above 15 85 40

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 0 100 10
2022 Administration and operations 24 76 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 14 86 30
2022 Data sciences 5 95 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 10
2022 None of the above 7 93 40

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 28 72 10
2022 Administration and operations 24 76 20
2022 Human resources 22 78 10
2022 Information management 28 72 10
2022 Information technology 33 67 30
2022 Data sciences 25 75 60
2022 Project management 24 76 35
2022 Other services to the public 16 84 10
2022 None of the above 30 70 40
2019 None of the above 33 67 15
2018 Information technology 30 70 26
2018 Data sciences 35 65 37

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 0 100 10
2022 Administration and operations 28 72 20
2022 Human resources 0 100 10
2022 Information management 9 91 10
2022 Information technology 4 96 30
2022 Data sciences 6 94 60
2022 Project management 9 91 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 40
2018 Data sciences 16 84 37

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 29 71 10
2022 Administration and operations 43 57 20
2022 Human resources 52 48 10
2022 Information management 41 59 10
2022 Information technology 50 50 30
2022 Data sciences 33 67 60
2022 Project management 39 61 35
2022 Other services to the public 36 64 10
2022 None of the above 51 49 40
2020 Project management 34 66 21
2019 Information technology 38 62 16
2019 None of the above 60 40 15
2018 Information technology 46 54 26
2018 Data sciences 49 51 37
2018 Project management 47 53 15
2018 None of the above 43 57 19

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 7 93 30
2022 Data sciences 0 100 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 40
2020 Project management 0 100 21
2019 None of the above 0 100 15
2018 Information technology 0 100 26
2018 Project management 0 100 15
2018 None of the above 0 100 19

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 63 37 10
2022 Administration and operations 50 50 20
2022 Human resources 57 43 10
2022 Information management 90 10 10
2022 Information technology 75 25 30
2022 Data sciences 61 39 60
2022 Project management 69 31 35
2022 Other services to the public 92 8 10
2022 None of the above 62 38 40
2020 Project management 66 34 21
2019 Information technology 63 37 16
2018 Information technology 70 30 26
2018 Data sciences 57 43 37
2018 Project management 53 47 15

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 9 91 10
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 4 96 30
2022 Data sciences 3 97 60
2022 Project management 0 100 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 40

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Science and technology 9 91 10
2022 Administration and operations 21 79 20
2022 Human resources 0 100 10
2022 Information management 11 89 10
2022 Information technology 27 73 30
2022 Data sciences 17 83 60
2022 Project management 17 83 35
2022 Other services to the public 0 100 10
2022 None of the above 26 74 40
2018 Administration and operations 0 100 12
2018 Information technology 19 81 26
2018 Data sciences 14 86 37
2018 Project management 0 100 15

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 16 21 18 1 1 31 12 65 4 110
2022 Communications or public affairs 8 10 15 2 4 44 16 46 16 145
2022 Access to information and privacy 12 14 16 0 0 37 21 63 0 45
2022 Science and technology 16 17 10 2 2 36 17 69 9 175
2022 Administration and operations 19 17 16 2 2 38 7 64 8 405
2022 Human resources 14 13 12 3 3 45 11 60 13 175
2022 Financial management 18 17 15 0 1 39 10 70 2 110
2022 Information management 14 12 17 2 3 42 10 54 12 155
2022 Information technology 14 12 13 3 4 44 10 57 15 525
2022 Data sciences 15 11 13 2 2 47 10 60 10 890
2022 Policy 14 11 17 4 1 44 8 53 11 55
2022 Project management 11 20 18 4 2 38 7 56 11 495
2022 Other services to the public 19 9 12 4 2 42 10 60 14 195
2022 None of the above 13 10 14 3 4 48 8 51 16 570
2020 Client contact centre 25 15 17 2 6 29 5 62 13 113
2020 Communications or public affairs 21 13 19 2 0 38 7 62 3 109
2020 Access to information and privacy 25 16 17 0 0 30 12 71 0 36
2020 Security 42 16 13 0 0 23 5 82 0 18
2020 Science and technology 16 17 9 3 3 43 10 68 13 110
2020 Administration and operations 29 16 15 2 2 31 5 70 6 435
2020 Human resources 26 17 13 2 1 32 9 73 5 166
2020 Financial management 28 21 13 1 2 28 7 75 5 103
2020 Procurement 32 24 19 0 0 19 6 74 0 16
2020 Information management 28 19 11 1 2 33 6 78 4 127
2020 Information technology 23 16 13 3 2 37 6 69 8 499
2020 Internal audit 29 10 21 0 0 31 10 65 0 10
2020 Evaluation 0 20 12 4 8 44 12 46 27 25
2020 Data sciences 21 17 12 4 1 38 7 68 9 723
2020 Policy 17 13 13 3 0 40 13 64 7 30
2020 Project management 27 19 15 2 2 29 6 70 7 392
2020 Other services to the public 27 13 12 5 1 33 10 70 10 150
2020 None of the above 19 13 15 2 1 40 9 62 7 518
2019 Client contact centre 22 17 20 2 4 28 7 59 9 136
2019 Health care practitioners 6 25 24 0 0 33 12 56 0 16
2019 Communications or public affairs 22 10 19 2 3 30 15 58 8 112
2019 Access to information and privacy 27 17 14 3 0 24 16 72 5 37
2019 Security 20 36 14 19 0 5 7 63 22 15
2019 Science and technology 15 21 11 2 2 37 12 71 7 140
2019 Library services 20 0 18 0 0 54 8 53 0 11
2019 Administration and operations 27 16 19 2 3 23 9 64 8 397
2019 Human resources 29 18 17 3 0 24 9 70 4 139
2019 Financial management 29 19 15 3 1 24 10 72 5 120
2019 Procurement 39 20 24 0 0 11 5 71 0 16
2019 Information management 24 18 18 3 0 29 7 67 4 149
2019 Information technology 21 18 14 2 1 37 8 70 5 589
2019 Internal audit 30 10 0 0 0 40 20 100 0 10
2019 Evaluation 15 6 9 6 3 46 15 54 22 33
2019 Data sciences 24 11 10 3 2 38 11 69 10 762
2019 Policy 12 20 8 4 4 48 4 66 17 25
2019 Project management 21 20 18 3 3 28 6 63 9 403
2019 Other services to the public 29 14 17 2 2 24 11 67 7 166
2019 None of the above 17 14 16 3 2 35 12 60 9 561
2018 Client contact centre 20 17 19 6 2 31 5 59 12 129
2018 Communications or public affairs 17 19 20 2 2 33 7 60 7 94
2018 Access to information and privacy 30 26 17 0 0 22 4 77 0 23
2018 Science and technology 21 15 10 2 1 42 9 73 6 139
2018 Library services 30 24 0 0 0 36 10 100 0 13
2018 Administration and operations 28 24 14 2 1 25 6 75 4 377
2018 Human resources 27 18 21 2 0 25 7 65 3 136
2018 Financial management 30 25 14 0 0 26 6 80 0 109
2018 Information management 24 19 15 2 2 28 10 69 7 140
2018 Information technology 21 19 15 2 2 35 6 69 6 508
2018 Evaluation 3 29 7 0 7 48 7 71 14 29
2018 Data sciences 19 15 12 3 2 41 7 66 10 724
2018 Policy 17 14 10 0 0 52 7 75 0 29
2018 Project management 22 23 19 1 3 29 4 66 6 362
2018 Other services to the public 20 22 18 2 1 31 5 67 5 137
2018 None of the above 16 15 18 3 3 37 8 57 10 529

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 25 46 9 3 1 15 1 85 5 110
2022 Communications or public affairs 24 27 14 5 4 20 6 69 12 145
2022 Access to information and privacy 33 33 16 2 0 10 5 78 2 45
2022 Security 38 24 21 7 0 10 0 68 8 20
2022 Science and technology 27 38 14 4 3 13 3 77 7 175
2022 Administration and operations 33 30 13 3 2 17 2 78 6 405
2022 Human resources 28 30 12 3 2 19 6 77 7 175
2022 Financial management 26 43 15 2 3 10 2 77 6 110
2022 Procurement 38 5 8 5 6 30 8 70 17 15
2022 Information management 33 30 16 2 4 12 2 74 7 160
2022 Information technology 30 30 14 3 4 18 2 75 8 525
2022 Evaluation 21 41 18 2 0 9 9 76 2 40
2022 Data sciences 31 31 13 4 2 18 2 77 8 890
2022 Policy 26 25 16 5 1 25 2 69 9 55
2022 Project management 26 36 15 5 3 13 2 73 9 500
2022 Other services to the public 35 25 15 3 4 16 1 73 8 195
2022 None of the above 24 27 18 4 4 20 3 66 10 570
2020 Client contact centre 38 26 15 1 5 11 4 75 7 113
2020 Communications or public affairs 42 25 14 3 0 14 2 80 3 110
2020 Access to information and privacy 44 22 14 0 0 14 6 82 0 36
2020 Security 52 32 10 0 0 5 0 89 0 18
2020 Science and technology 40 32 13 3 3 8 1 79 7 111
2020 Administration and operations 46 28 10 2 1 11 1 84 4 436
2020 Human resources 46 31 10 2 1 9 1 85 4 166
2020 Financial management 46 38 7 4 2 1 2 87 6 105
2020 Procurement 45 30 6 7 0 12 0 85 8 16
2020 Information management 51 27 12 1 2 7 1 84 2 127
2020 Information technology 44 31 9 3 2 10 1 84 6 497
2020 Internal audit 60 10 21 0 0 10 0 77 0 10
2020 Evaluation 28 44 4 0 8 12 4 86 10 25
2020 Data sciences 39 33 11 4 1 10 1 82 5 726
2020 Policy 47 30 7 7 0 10 0 85 7 30
2020 Project management 42 33 11 3 2 9 1 83 5 394
2020 Other services to the public 41 29 15 3 3 9 1 77 6 150
2020 None of the above 40 29 14 3 1 11 2 79 5 518
2019 Client contact centre 43 32 13 4 2 5 1 80 6 136
2019 Health care practitioners 20 27 33 0 0 20 0 58 0 15
2019 Communications or public affairs 41 29 13 2 2 11 3 81 4 112
2019 Access to information and privacy 54 27 8 0 0 5 5 91 0 37
2019 Security 43 36 7 14 0 0 0 79 14 14
2019 Science and technology 41 32 8 3 2 12 1 85 6 141
2019 Library services 68 16 8 0 0 9 0 91 0 11
2019 Administration and operations 40 31 14 3 3 9 1 78 6 398
2019 Human resources 45 32 11 2 1 7 1 85 3 140
2019 Financial management 51 27 10 2 1 7 2 86 3 121
2019 Procurement 39 37 18 0 0 0 5 81 0 16
2019 Information management 50 25 15 2 0 7 1 81 2 150
2019 Information technology 41 31 11 2 1 14 1 84 3 589
2019 Internal audit 60 21 10 0 0 9 0 89 0 10
2019 Evaluation 45 25 9 3 6 12 0 80 10 33
2019 Data sciences 43 28 10 3 2 12 2 83 5 762
2019 Policy 28 28 8 4 0 28 4 82 6 25
2019 Project management 41 33 13 2 2 8 1 81 5 401
2019 Other services to the public 49 24 14 2 3 6 2 80 5 166
2019 None of the above 40 28 13 2 1 12 3 80 4 561
2018 Client contact centre 37 29 19 4 2 8 1 72 7 128
2018 Communications or public affairs 34 32 12 3 3 14 2 79 8 94
2018 Access to information and privacy 47 36 9 0 0 8 0 91 0 22
2018 Science and technology 38 37 10 2 1 11 0 85 4 140
2018 Library services 60 17 7 0 0 7 10 92 0 13
2018 Administration and operations 44 33 13 2 2 7 0 82 4 375
2018 Human resources 41 30 18 2 0 8 1 78 2 137
2018 Financial management 43 40 11 0 0 6 0 88 0 109
2018 Information management 38 33 14 1 2 9 2 81 3 140
2018 Information technology 36 36 11 2 2 11 1 83 4 507
2018 Evaluation 16 43 3 3 10 21 3 78 17 29
2018 Data sciences 40 31 10 2 2 13 1 83 5 727
2018 Policy 31 28 7 3 0 28 3 85 5 29
2018 Project management 44 29 15 2 3 5 1 78 5 366
2018 Other services to the public 35 35 15 3 1 10 1 79 4 137
2018 None of the above 36 29 16 3 2 13 2 76 5 532

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 15 85 110
2022 Communications or public affairs 15 85 145
2022 Access to information and privacy 13 87 45
2022 Security 8 92 20
2022 Science and technology 13 87 175
2022 Library services 20 80 15
2022 Administration and operations 14 86 405
2022 Human resources 15 85 175
2022 Financial management 11 89 110
2022 Procurement 12 88 15
2022 Information management 20 80 160
2022 Information technology 17 83 525
2022 Internal audit 5 95 15
2022 Evaluation 19 81 40
2022 Data sciences 13 87 890
2022 Policy 22 78 55
2022 Project management 13 87 500
2022 Other services to the public 14 86 195
2022 None of the above 18 82 570
2020 Client contact centre 6 94 112
2020 Communications or public affairs 9 91 109
2020 Access to information and privacy 12 88 34
2020 Security 5 95 17
2020 Science and technology 12 88 110
2020 Administration and operations 11 89 431
2020 Human resources 14 86 166
2020 Financial management 9 91 104
2020 Procurement 0 100 16
2020 Information management 12 88 127
2020 Information technology 11 89 497
2020 Internal audit 29 71 10
2020 Evaluation 8 92 25
2020 Data sciences 9 91 723
2020 Policy 10 90 30
2020 Project management 11 89 395
2020 Other services to the public 14 86 147
2020 None of the above 12 88 515
2019 Client contact centre 12 88 137
2019 Health care practitioners 6 94 16
2019 Communications or public affairs 13 87 111
2019 Access to information and privacy 11 89 37
2019 Security 7 93 15
2019 Science and technology 7 93 140
2019 Library services 8 92 11
2019 Administration and operations 12 88 398
2019 Human resources 21 79 140
2019 Financial management 7 93 120
2019 Procurement 13 87 16
2019 Information management 10 90 150
2019 Information technology 10 90 588
2019 Internal audit 20 80 10
2019 Evaluation 33 67 33
2019 Data sciences 12 88 763
2019 Policy 8 92 25
2019 Project management 12 88 402
2019 Other services to the public 12 88 166
2019 None of the above 13 87 561

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 68 32 20
2022 Communications or public affairs 81 19 20
2022 Science and technology 56 44 20
2022 Administration and operations 46 54 55
2022 Human resources 58 42 30
2022 Financial management 32 68 10
2022 Information management 46 54 35
2022 Information technology 60 40 90
2022 Data sciences 59 41 120
2022 Policy 61 39 15
2022 Project management 57 43 70
2022 Other services to the public 54 46 30
2022 None of the above 53 47 110
2020 Communications or public affairs 62 38 10
2020 Science and technology 76 24 13
2020 Administration and operations 43 57 51
2020 Human resources 55 45 24
2020 Financial management 71 29 10
2020 Information management 77 23 16
2020 Information technology 59 41 54
2020 Data sciences 60 40 70
2020 Project management 38 62 44
2020 Other services to the public 40 60 22
2020 None of the above 56 44 63

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 79 21 20
2022 Communications or public affairs 61 39 20
2022 Science and technology 48 52 20
2022 Administration and operations 71 29 55
2022 Human resources 83 17 30
2022 Financial management 76 24 10
2022 Information management 59 41 35
2022 Information technology 71 29 90
2022 Data sciences 65 35 115
2022 Policy 85 15 15
2022 Project management 63 37 70
2022 Other services to the public 86 14 30
2022 None of the above 73 27 110
2020 Communications or public affairs 100 0 10
2020 Science and technology 85 15 13
2020 Administration and operations 74 26 51
2020 Human resources 80 20 24
2020 Financial management 81 19 10
2020 Information management 70 30 16
2020 Information technology 75 25 54
2020 Data sciences 83 17 70
2020 Project management 84 16 44
2020 Other services to the public 91 9 22
2020 None of the above 89 11 63
2019 Client contact centre 81 19 16
2019 Communications or public affairs 80 20 15
2019 Science and technology 78 22 10
2019 Administration and operations 75 25 48
2019 Human resources 97 3 28
2019 Information management 73 27 15
2019 Information technology 84 16 60
2019 Evaluation 82 18 11
2019 Data sciences 89 11 91
2019 Project management 87 13 48
2019 Other services to the public 85 15 20
2019 None of the above 93 7 72

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 49 22 0 28 0 0 0 72 28 15
2022 Communications or public affairs 60 23 17 0 0 0 0 83 0 15
2022 Science and technology 40 34 8 9 10 0 0 74 18 10
2022 Administration and operations 47 45 6 0 3 0 0 92 3 40
2022 Human resources 50 29 0 18 4 0 0 79 21 25
2022 Information management 46 40 0 14 0 0 0 86 14 20
2022 Information technology 43 33 5 9 8 2 0 77 17 60
2022 Data sciences 44 24 9 17 4 1 0 70 21 80
2022 Policy 35 47 0 17 0 0 0 83 17 10
2022 Project management 38 37 6 11 5 2 0 77 17 45
2022 Other services to the public 39 48 4 6 3 0 0 87 9 25
2022 None of the above 36 37 7 14 4 1 0 74 18 80
2020 Communications or public affairs 11 70 0 20 0 0 0 80 20 10
2020 Science and technology 58 34 0 8 0 0 0 92 8 11
2020 Administration and operations 58 40 2 0 0 0 0 98 0 38
2020 Human resources 68 27 5 0 0 0 0 95 0 19
2020 Information management 36 64 0 0 0 0 0 100 0 11
2020 Information technology 45 36 9 10 0 0 0 81 10 41
2020 Data sciences 47 33 9 5 5 2 0 81 10 58
2020 Project management 53 31 8 6 3 0 0 84 8 37
2020 Other services to the public 61 36 0 0 0 4 0 100 0 20
2020 None of the above 46 34 5 9 4 2 0 82 13 56
2019 Client contact centre 23 48 14 8 8 0 0 70 16 13
2019 Communications or public affairs 42 41 0 9 8 0 0 83 17 12
2019 Administration and operations 52 34 0 11 3 0 0 86 14 36
2019 Human resources 57 20 11 4 4 0 4 80 8 27
2019 Information management 37 36 9 18 0 0 0 73 18 11
2019 Information technology 46 36 6 6 6 0 0 82 12 50
2019 Data sciences 46 32 5 12 5 0 0 78 17 81
2019 Project management 53 30 8 7 3 0 0 83 10 40
2019 Other services to the public 53 35 12 0 0 0 0 88 0 17
2019 None of the above 53 29 1 12 5 0 0 82 16 66

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 31 8 5 0 5 6 86 5 110
2022 Communications or public affairs 55 32 4 2 3 0 3 90 5 145
2022 Access to information and privacy 63 30 4 0 0 0 4 96 0 45
2022 Security 48 35 16 0 0 0 0 84 0 20
2022 Science and technology 42 35 9 2 1 5 7 87 3 175
2022 Library services 69 23 0 0 7 0 0 93 7 15
2022 Administration and operations 46 35 7 5 2 3 2 84 8 405
2022 Human resources 50 35 6 4 1 1 3 89 5 175
2022 Financial management 49 32 7 3 4 2 4 85 7 110
2022 Procurement 62 18 13 7 0 0 0 80 7 15
2022 Information management 48 27 8 9 2 2 4 80 11 160
2022 Information technology 46 32 8 4 2 4 4 84 7 520
2022 Internal audit 40 44 0 6 0 11 0 93 7 15
2022 Evaluation 48 24 7 7 2 2 9 81 11 40
2022 Data sciences 46 35 8 5 1 2 3 86 6 890
2022 Policy 46 36 7 2 4 0 6 87 6 55
2022 Project management 46 34 6 6 3 3 2 84 10 500
2022 Other services to the public 53 30 6 4 2 2 3 88 5 195
2022 None of the above 44 32 9 5 4 3 3 81 10 575
2020 Client contact centre 46 30 8 4 1 5 6 86 6 113
2020 Communications or public affairs 50 31 7 7 2 2 1 83 9 107
2020 Access to information and privacy 49 28 6 9 0 9 0 84 9 35
2020 Security 64 19 11 0 0 0 5 89 0 17
2020 Science and technology 47 28 9 3 5 4 4 81 9 111
2020 Administration and operations 54 28 6 4 2 2 4 87 6 435
2020 Human resources 59 26 6 3 2 0 3 88 5 165
2020 Financial management 56 25 8 1 3 6 2 88 4 105
2020 Procurement 45 38 12 0 0 5 0 87 0 16
2020 Information management 56 23 6 4 2 6 4 87 6 127
2020 Information technology 49 31 8 3 2 4 3 85 6 500
2020 Internal audit 48 32 10 10 0 0 0 81 10 10
2020 Evaluation 36 52 12 0 0 0 0 88 0 25
2020 Data sciences 48 33 7 3 2 3 3 87 5 726
2020 Policy 77 10 7 0 0 3 3 93 0 30
2020 Project management 44 37 10 3 1 3 3 86 4 394
2020 Other services to the public 50 33 8 3 1 2 4 88 4 150
2020 None of the above 51 28 9 4 1 2 4 85 6 520

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Client contact centre 25 68 2 1 3 75
2022 Communications or public affairs 16 78 2 1 2 115
2022 Access to information and privacy 20 71 3 3 2 30
2022 Security 14 63 8 4 10 15
2022 Science and technology 22 71 3 1 4 135
2022 Library services 12 33 14 20 21 15
2022 Administration and operations 12 81 3 2 2 305
2022 Human resources 41 50 3 1 6 140
2022 Financial management 18 79 1 0 2 100
2022 Procurement 10 80 0 0 10 10
2022 Information management 18 76 4 0 2 115
2022 Information technology 16 79 1 1 4 400
2022 Internal audit 0 89 0 0 11 15
2022 Evaluation 12 86 0 0 3 35
2022 Data sciences 18 74 2 2 4 655
2022 Policy 20 67 0 6 6 45
2022 Project management 16 78 3 1 2 420
2022 Other services to the public 10 84 2 3 1 145
2022 None of the above 18 73 3 1 5 430

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 56 44 80
2022 Communications or public affairs 63 37 115
2022 Access to information and privacy 66 34 35
2022 Security 53 47 20
2022 Science and technology 72 28 140
2022 Library services 49 51 15
2022 Administration and operations 75 25 320
2022 Human resources 75 25 140
2022 Financial management 74 26 100
2022 Procurement 90 10 10
2022 Information management 73 27 120
2022 Information technology 72 28 410
2022 Internal audit 60 40 15
2022 Evaluation 75 25 35
2022 Data sciences 69 31 670
2022 Policy 70 30 45
2022 Project management 74 26 430
2022 Other services to the public 68 32 150
2022 None of the above 66 34 440

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 29 71 80
2022 Communications or public affairs 26 74 115
2022 Access to information and privacy 17 83 35
2022 Security 27 73 20
2022 Science and technology 35 65 140
2022 Library services 21 79 15
2022 Administration and operations 27 73 320
2022 Human resources 38 62 140
2022 Financial management 31 69 100
2022 Procurement 10 90 10
2022 Information management 28 72 120
2022 Information technology 25 75 415
2022 Internal audit 19 81 15
2022 Evaluation 51 49 35
2022 Data sciences 31 69 675
2022 Policy 56 44 45
2022 Project management 29 71 430
2022 Other services to the public 32 68 150
2022 None of the above 29 71 440

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 44 56 80
2022 Communications or public affairs 53 47 115
2022 Access to information and privacy 37 63 35
2022 Security 65 35 20
2022 Science and technology 59 41 140
2022 Library services 66 34 15
2022 Administration and operations 42 58 320
2022 Human resources 46 54 140
2022 Financial management 53 47 100
2022 Procurement 29 71 10
2022 Information management 41 59 120
2022 Information technology 48 52 415
2022 Internal audit 92 8 15
2022 Evaluation 48 52 35
2022 Data sciences 48 52 675
2022 Policy 64 36 45
2022 Project management 58 42 430
2022 Other services to the public 50 50 150
2022 None of the above 46 54 440

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 29 71 80
2022 Communications or public affairs 36 64 115
2022 Access to information and privacy 31 69 35
2022 Security 36 64 20
2022 Science and technology 43 57 140
2022 Library services 32 68 15
2022 Administration and operations 32 68 320
2022 Human resources 38 62 140
2022 Financial management 42 58 100
2022 Procurement 6 94 10
2022 Information management 36 64 120
2022 Information technology 32 68 415
2022 Internal audit 49 51 15
2022 Evaluation 31 69 35
2022 Data sciences 38 62 675
2022 Policy 43 57 45
2022 Project management 45 55 430
2022 Other services to the public 41 59 150
2022 None of the above 34 66 440

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 80
2022 Communications or public affairs 5 95 115
2022 Access to information and privacy 13 87 35
2022 Security 16 84 20
2022 Science and technology 13 87 140
2022 Library services 6 94 15
2022 Administration and operations 9 91 320
2022 Human resources 12 88 140
2022 Financial management 15 85 100
2022 Procurement 0 100 10
2022 Information management 13 87 120
2022 Information technology 11 89 415
2022 Internal audit 23 77 15
2022 Evaluation 11 89 35
2022 Data sciences 11 89 675
2022 Policy 8 92 45
2022 Project management 14 86 430
2022 Other services to the public 14 86 150
2022 None of the above 9 91 440

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 25 75 80
2022 Communications or public affairs 23 77 115
2022 Access to information and privacy 26 74 35
2022 Security 7 93 20
2022 Science and technology 32 68 140
2022 Library services 41 59 15
2022 Administration and operations 15 85 320
2022 Human resources 20 80 140
2022 Financial management 27 73 100
2022 Procurement 23 77 10
2022 Information management 24 76 120
2022 Information technology 20 80 415
2022 Internal audit 32 68 15
2022 Evaluation 28 72 35
2022 Data sciences 26 74 675
2022 Policy 24 76 45
2022 Project management 25 75 430
2022 Other services to the public 20 80 150
2022 None of the above 22 78 440

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 80
2022 Communications or public affairs 10 90 115
2022 Access to information and privacy 6 94 35
2022 Security 4 96 20
2022 Science and technology 13 87 140
2022 Library services 12 88 15
2022 Administration and operations 6 94 320
2022 Human resources 11 89 140
2022 Financial management 9 91 100
2022 Procurement 17 83 10
2022 Information management 12 88 120
2022 Information technology 11 89 415
2022 Internal audit 19 81 15
2022 Evaluation 6 94 35
2022 Data sciences 8 92 675
2022 Policy 12 88 45
2022 Project management 10 90 430
2022 Other services to the public 8 92 150
2022 None of the above 9 91 440

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 80
2022 Communications or public affairs 17 83 115
2022 Access to information and privacy 26 74 35
2022 Security 34 66 20
2022 Science and technology 18 82 140
2022 Library services 20 80 15
2022 Administration and operations 14 86 320
2022 Human resources 17 83 140
2022 Financial management 18 82 100
2022 Procurement 10 90 10
2022 Information management 19 81 120
2022 Information technology 12 88 415
2022 Internal audit 0 100 15
2022 Evaluation 20 80 35
2022 Data sciences 15 85 675
2022 Policy 4 96 45
2022 Project management 15 85 430
2022 Other services to the public 16 84 150
2022 None of the above 15 85 440

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 80
2022 Communications or public affairs 6 94 115
2022 Access to information and privacy 22 78 35
2022 Security 17 83 20
2022 Science and technology 15 85 140
2022 Library services 13 87 15
2022 Administration and operations 7 93 320
2022 Human resources 11 89 140
2022 Financial management 7 93 100
2022 Procurement 0 100 10
2022 Information management 12 88 120
2022 Information technology 5 95 415
2022 Internal audit 7 93 15
2022 Evaluation 11 89 35
2022 Data sciences 10 90 675
2022 Policy 15 85 45
2022 Project management 9 91 430
2022 Other services to the public 8 92 150
2022 None of the above 7 93 440

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 15 85 80
2022 Communications or public affairs 11 89 115
2022 Access to information and privacy 15 85 35
2022 Security 16 84 20
2022 Science and technology 16 84 140
2022 Library services 27 73 15
2022 Administration and operations 16 84 320
2022 Human resources 10 90 140
2022 Financial management 13 87 100
2022 Procurement 7 93 10
2022 Information management 11 89 120
2022 Information technology 13 87 415
2022 Internal audit 0 100 15
2022 Evaluation 8 92 35
2022 Data sciences 15 85 675
2022 Policy 24 76 45
2022 Project management 15 85 430
2022 Other services to the public 15 85 150
2022 None of the above 17 83 440

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 26 74 80
2022 Communications or public affairs 13 87 115
2022 Access to information and privacy 29 71 35
2022 Security 18 82 20
2022 Science and technology 17 83 140
2022 Library services 34 66 15
2022 Administration and operations 31 69 320
2022 Human resources 22 78 140
2022 Financial management 29 71 100
2022 Procurement 27 73 10
2022 Information management 18 82 120
2022 Information technology 7 93 415
2022 Internal audit 0 100 15
2022 Evaluation 19 81 35
2022 Data sciences 26 74 675
2022 Policy 22 78 45
2022 Project management 24 76 430
2022 Other services to the public 31 69 150
2022 None of the above 22 78 440

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 80
2022 Communications or public affairs 5 95 115
2022 Access to information and privacy 3 97 35
2022 Security 0 100 20
2022 Science and technology 2 98 140
2022 Library services 8 92 15
2022 Administration and operations 2 98 320
2022 Human resources 4 96 140
2022 Financial management 0 100 100
2022 Procurement 10 90 10
2022 Information management 0 100 120
2022 Information technology 3 97 415
2022 Internal audit 0 100 15
2022 Evaluation 0 100 35
2022 Data sciences 2 98 675
2022 Policy 4 96 45
2022 Project management 3 97 430
2022 Other services to the public 2 98 150
2022 None of the above 2 98 440

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 29 71 80
2022 Communications or public affairs 30 70 115
2022 Access to information and privacy 28 72 35
2022 Security 17 83 20
2022 Science and technology 19 81 140
2022 Library services 21 79 15
2022 Administration and operations 32 68 320
2022 Human resources 23 77 140
2022 Financial management 20 80 100
2022 Procurement 41 59 10
2022 Information management 32 68 120
2022 Information technology 33 67 415
2022 Internal audit 0 100 15
2022 Evaluation 22 78 35
2022 Data sciences 24 76 675
2022 Policy 25 75 45
2022 Project management 24 76 430
2022 Other services to the public 23 77 150
2022 None of the above 30 70 440

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 62 25 2 2 2 2 5 93 5 80
2022 Communications or public affairs 65 15 6 2 7 0 4 83 10 115
2022 Access to information and privacy 69 5 4 3 3 0 16 89 7 35
2022 Security 63 31 5 0 0 0 0 95 0 20
2022 Science and technology 68 19 3 2 4 1 3 91 6 140
2022 Library services 86 14 0 0 0 0 0 100 0 15
2022 Administration and operations 68 13 6 2 6 0 5 86 8 320
2022 Human resources 67 21 5 3 3 0 1 89 6 140
2022 Financial management 77 12 2 3 3 0 3 91 7 100
2022 Procurement 66 11 0 7 16 0 0 77 23 10
2022 Information management 65 11 4 5 7 0 7 82 14 120
2022 Information technology 72 13 6 3 4 0 2 87 6 415
2022 Internal audit 53 29 11 6 0 0 0 82 6 15
2022 Evaluation 48 18 19 10 3 0 3 67 13 35
2022 Data sciences 74 13 4 2 3 1 2 90 6 675
2022 Policy 77 14 7 3 0 0 0 91 3 45
2022 Project management 70 15 6 3 4 1 2 87 7 430
2022 Other services to the public 74 15 1 0 4 1 5 95 4 150
2022 None of the above 71 15 6 2 3 1 3 89 5 440

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 8 13 12 18 39 5 5 64 23 80
2022 Communications or public affairs 12 25 9 10 37 4 2 51 40 115
2022 Access to information and privacy 5 13 11 3 48 7 14 63 23 35
2022 Security 4 28 16 3 44 5 0 50 34 20
2022 Science and technology 9 17 9 12 44 3 6 62 29 140
2022 Library services 8 19 53 8 13 0 0 21 26 15
2022 Administration and operations 5 13 16 13 44 3 6 63 20 320
2022 Human resources 6 21 12 17 36 5 3 58 29 140
2022 Financial management 18 14 15 12 37 2 1 52 33 100
2022 Procurement 0 0 8 7 74 10 0 91 0 10
2022 Information management 12 9 16 17 40 3 3 60 22 120
2022 Information technology 9 16 12 12 44 3 4 60 27 410
2022 Internal audit 6 0 6 18 45 18 8 84 8 15
2022 Evaluation 5 12 13 17 36 8 8 64 21 35
2022 Data sciences 11 18 15 15 37 2 2 54 30 675
2022 Policy 23 20 16 20 15 2 4 37 46 45
2022 Project management 8 18 12 14 43 2 4 60 27 430
2022 Other services to the public 11 10 16 12 41 6 4 59 23 150
2022 None of the above 12 14 12 13 41 2 4 59 28 440

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 19 14 18 39 4 2 61 25 80
2022 Communications or public affairs 10 12 16 16 42 5 0 61 23 115
2022 Access to information and privacy 10 9 16 18 34 6 7 60 22 35
2022 Security 9 6 22 25 32 0 5 60 16 20
2022 Science and technology 8 28 12 18 31 2 0 51 36 140
2022 Library services 0 32 14 6 49 0 0 54 32 15
2022 Administration and operations 6 15 14 15 44 5 2 63 23 320
2022 Human resources 8 20 18 11 35 5 1 50 31 140
2022 Financial management 13 10 16 20 37 3 1 59 24 100
2022 Procurement 0 7 29 19 35 10 0 60 8 10
2022 Information management 4 11 13 19 47 3 3 70 17 120
2022 Information technology 4 13 13 18 48 4 1 69 18 410
2022 Internal audit 5 29 11 8 39 8 0 50 37 15
2022 Evaluation 8 12 21 21 27 8 3 54 22 35
2022 Data sciences 10 17 14 18 36 5 1 57 28 675
2022 Policy 27 18 8 17 24 6 0 44 48 45
2022 Project management 8 23 14 12 41 2 0 55 31 430
2022 Other services to the public 7 17 16 15 43 2 1 60 24 150
2022 None of the above 11 16 12 14 40 6 0 58 29 440
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 33 10 6 2 2 0 83 7 110
2022 Communications or public affairs 63 31 2 2 2 0 0 94 4 145
2022 Access to information and privacy 64 25 11 0 0 0 0 89 0 45
2022 Security 65 15 20 0 0 0 0 80 0 20
2022 Science and technology 55 32 5 5 1 1 1 89 5 175
2022 Library services 81 12 7 0 0 0 0 93 0 15
2022 Administration and operations 51 29 9 6 4 0 0 80 10 405
2022 Human resources 56 27 10 5 2 1 0 84 7 175
2022 Financial management 55 32 5 6 3 0 0 87 9 110
2022 Procurement 56 25 0 18 0 0 0 82 18 15
2022 Information management 56 29 8 4 2 1 0 86 6 160
2022 Information technology 52 29 8 3 6 2 1 83 8 525
2022 Internal audit 66 23 0 0 11 0 0 89 11 15
2022 Evaluation 62 23 5 4 2 2 3 89 7 40
2022 Data sciences 57 31 4 4 2 1 1 89 7 890
2022 Policy 60 29 2 7 2 0 0 89 9 55
2022 Project management 55 27 6 7 3 1 0 83 10 500
2022 Other services to the public 61 21 10 2 2 2 2 85 4 195
2022 None of the above 50 30 6 5 6 2 2 83 12 575
2020 Client contact centre 53 23 7 9 4 3 1 79 14 113
2020 Communications or public affairs 51 25 7 12 4 0 0 77 16 110
2020 Access to information and privacy 56 25 3 11 0 3 3 85 12 36
2020 Security 58 24 8 5 0 5 0 86 5 18
2020 Science and technology 49 32 11 2 5 1 0 81 7 111
2020 Administration and operations 56 27 7 4 4 2 0 85 8 433
2020 Human resources 62 24 8 4 2 1 0 86 6 163
2020 Financial management 59 25 11 1 3 1 0 85 4 105
2020 Procurement 58 32 5 6 0 0 0 90 6 16
2020 Information management 55 30 7 7 1 0 0 84 9 128
2020 Information technology 53 30 8 4 3 2 0 84 7 500
2020 Internal audit 69 21 10 0 0 0 0 90 0 10
2020 Evaluation 44 40 4 12 0 0 0 84 12 25
2020 Data sciences 55 28 9 5 2 1 0 84 7 722
2020 Policy 67 26 7 0 0 0 0 93 0 30
2020 Project management 54 29 8 6 2 1 1 84 8 392
2020 Other services to the public 54 31 6 3 3 3 0 87 7 150
2020 None of the above 53 27 9 6 3 1 1 82 9 519

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 5 5 7 41 6 30 76 17 110
2022 Communications or public affairs 4 8 7 9 39 8 26 72 17 145
2022 Access to information and privacy 2 2 12 4 54 5 21 78 6 45
2022 Security 13 3 4 6 32 13 27 65 27 20
2022 Science and technology 1 3 12 8 48 4 25 78 6 175
2022 Library services 0 7 12 0 49 0 32 72 11 15
2022 Administration and operations 3 4 10 5 44 6 28 75 10 405
2022 Human resources 2 5 6 6 42 4 35 78 12 175
2022 Financial management 2 1 12 12 49 4 19 80 4 110
2022 Procurement 0 6 0 6 36 18 34 87 13 15
2022 Information management 2 4 8 4 42 8 32 77 10 155
2022 Information technology 4 5 14 7 39 10 22 67 13 520
2022 Internal audit 5 11 0 0 50 0 34 76 24 15
2022 Evaluation 0 2 11 9 39 12 27 78 3 40
2022 Data sciences 3 4 9 6 44 7 27 76 10 890
2022 Policy 0 12 5 3 34 12 33 68 22 55
2022 Project management 2 4 13 6 45 6 25 74 8 500
2022 Other services to the public 3 4 9 3 43 7 30 74 11 195
2022 None of the above 3 4 12 5 43 7 25 71 11 570

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 29 41 10 9 2 9 2 77 12 110
2022 Communications or public affairs 23 46 12 8 9 1 0 71 17 145
2022 Access to information and privacy 33 44 15 3 2 0 3 79 5 45
2022 Security 32 41 21 0 0 6 0 78 0 20
2022 Science and technology 28 43 16 5 7 1 1 72 12 175
2022 Library services 31 36 25 0 7 0 0 68 7 15
2022 Administration and operations 28 41 13 7 7 3 0 72 15 405
2022 Human resources 32 41 13 7 2 4 1 77 10 175
2022 Financial management 33 32 14 12 7 2 0 66 19 110
2022 Procurement 39 54 0 0 0 7 0 100 0 15
2022 Information management 28 40 17 7 4 5 0 72 11 160
2022 Information technology 26 38 17 8 5 5 0 67 14 525
2022 Internal audit 41 59 0 0 0 0 0 100 0 15
2022 Evaluation 35 33 9 10 7 4 2 72 18 40
2022 Data sciences 24 43 15 9 5 3 0 69 15 890
2022 Policy 22 43 11 14 4 6 0 69 19 55
2022 Project management 25 45 15 7 5 3 0 72 13 500
2022 Other services to the public 31 40 14 8 1 4 1 75 10 195
2022 None of the above 23 37 18 8 8 5 1 64 16 570
2020 Client contact centre 46 36 6 6 1 5 0 86 7 113
2020 Communications or public affairs 39 37 12 6 4 2 0 77 10 109
2020 Access to information and privacy 56 31 8 0 0 6 0 92 0 36
2020 Security 53 37 0 0 0 10 0 100 0 18
2020 Science and technology 42 47 7 1 3 1 0 89 4 111
2020 Administration and operations 51 35 8 3 2 2 0 87 5 430
2020 Human resources 51 34 9 2 1 2 1 87 4 164
2020 Financial management 60 34 4 2 0 0 0 94 2 104
2020 Procurement 45 49 6 0 0 0 0 94 0 16
2020 Information management 55 32 7 3 0 4 0 90 3 128
2020 Information technology 45 38 9 2 2 4 0 86 4 498
2020 Internal audit 69 31 0 0 0 0 0 100 0 10
2020 Evaluation 36 44 16 0 4 0 0 80 4 25
2020 Data sciences 42 40 11 4 1 1 0 84 5 727
2020 Policy 67 20 13 0 0 0 0 87 0 30
2020 Project management 47 39 9 4 1 1 0 87 5 393
2020 Other services to the public 55 33 8 2 1 2 0 90 3 150
2020 None of the above 49 36 8 4 1 2 1 87 6 518
2019 Client contact centre 32 46 10 6 2 4 0 81 9 135
2019 Health care practitioners 21 31 24 6 12 6 0 55 19 16
2019 Communications or public affairs 34 45 13 7 1 0 0 79 8 112
2019 Access to information and privacy 39 41 13 2 2 2 0 81 5 37
2019 Security 45 41 7 7 0 0 0 86 7 15
2019 Science and technology 32 43 9 9 2 4 1 79 12 139
2019 Library services 49 42 0 0 0 9 0 100 0 11
2019 Administration and operations 35 40 13 6 4 3 0 77 10 398
2019 Human resources 48 34 10 6 1 1 0 83 7 140
2019 Financial management 45 40 9 2 0 2 1 89 2 121
2019 Procurement 37 63 0 0 0 0 0 100 0 16
2019 Information management 38 36 16 5 1 3 2 77 6 149
2019 Information technology 32 42 15 5 2 5 0 77 7 588
2019 Internal audit 51 40 0 0 0 9 0 100 0 10
2019 Evaluation 40 44 13 3 0 0 0 84 3 33
2019 Data sciences 35 41 14 4 1 4 0 79 6 760
2019 Policy 36 52 0 8 0 4 0 92 8 25
2019 Project management 33 46 11 5 2 1 1 81 7 401
2019 Other services to the public 37 38 16 3 1 4 0 78 5 165
2019 None of the above 32 43 15 5 2 2 0 77 7 557
2018 Client contact centre 34 42 13 4 5 2 0 77 9 129
2018 Communications or public affairs 31 45 7 10 4 2 0 78 15 94
2018 Access to information and privacy 49 30 12 0 0 8 0 87 0 23
2018 Science and technology 37 46 10 5 0 3 0 85 5 140
2018 Library services 59 21 20 0 0 0 0 80 0 13
2018 Administration and operations 39 40 11 6 2 1 0 80 8 377
2018 Human resources 37 43 11 5 1 3 1 82 6 137
2018 Financial management 45 41 12 2 0 1 0 86 2 108
2018 Information management 29 45 13 7 1 3 1 78 8 141
2018 Information technology 30 45 15 4 2 4 0 78 7 508
2018 Evaluation 24 60 7 0 10 0 0 84 10 29
2018 Data sciences 31 49 11 4 2 3 0 83 6 725
2018 Policy 41 31 14 0 3 10 0 81 4 29
2018 Project management 34 41 14 8 2 1 0 76 9 362
2018 Other services to the public 42 33 16 5 1 3 0 78 6 136
2018 None of the above 32 42 16 5 2 4 0 76 7 530

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Client contact centre 15 24 39 18 4 110
2022 Communications or public affairs 7 24 34 25 10 145
2022 Access to information and privacy 10 41 30 13 6 45
2022 Security 3 23 58 16 0 20
2022 Science and technology 18 30 30 18 4 175
2022 Library services 38 31 24 0 7 15
2022 Administration and operations 12 23 39 20 6 405
2022 Human resources 10 28 34 24 4 175
2022 Financial management 9 24 34 20 14 110
2022 Procurement 18 20 39 23 0 15
2022 Information management 15 20 40 20 5 160
2022 Information technology 13 23 34 22 8 525
2022 Internal audit 16 30 29 25 0 15
2022 Evaluation 11 31 30 19 9 40
2022 Data sciences 12 26 36 19 7 890
2022 Policy 15 20 42 20 4 55
2022 Project management 7 32 36 20 5 500
2022 Other services to the public 19 28 30 17 6 195
2022 None of the above 11 24 37 20 8 575

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 30 12 3 2 2 0 83 5 110
2022 Communications or public affairs 68 23 4 1 2 2 0 93 3 145
2022 Access to information and privacy 66 25 9 0 0 0 0 91 0 45
2022 Security 58 10 27 0 0 5 0 71 0 20
2022 Science and technology 59 30 7 2 1 1 0 90 2 175
2022 Library services 87 6 0 0 0 7 0 100 0 15
2022 Administration and operations 51 28 12 4 1 4 1 82 5 405
2022 Human resources 56 28 7 2 0 3 4 90 3 175
2022 Financial management 62 23 8 3 3 0 0 86 6 110
2022 Procurement 51 26 10 0 0 7 5 88 0 15
2022 Information management 56 27 10 1 0 4 1 88 1 160
2022 Information technology 55 26 10 2 3 3 1 84 5 520
2022 Internal audit 72 18 11 0 0 0 0 89 0 15
2022 Evaluation 63 15 13 2 2 2 2 82 4 40
2022 Data sciences 58 28 7 3 1 3 1 89 4 890
2022 Policy 63 21 8 4 2 1 0 86 6 55
2022 Project management 54 29 8 4 2 3 0 85 7 500
2022 Other services to the public 64 18 10 3 1 2 2 85 4 195
2022 None of the above 55 25 7 4 3 4 2 85 7 575
2020 Client contact centre 47 25 12 6 0 7 3 80 7 112
2020 Communications or public affairs 55 19 14 4 4 3 1 77 8 109
2020 Access to information and privacy 56 22 6 10 0 6 0 83 11 36
2020 Security 66 24 5 0 0 5 0 95 0 18
2020 Science and technology 45 28 11 4 4 6 1 79 9 112
2020 Administration and operations 56 24 10 3 3 3 1 83 6 432
2020 Human resources 52 26 14 4 1 2 1 80 5 163
2020 Financial management 61 26 5 5 1 3 0 89 6 103
2020 Procurement 39 44 11 6 0 0 0 83 6 16
2020 Information management 56 24 9 5 0 6 0 84 6 126
2020 Information technology 47 30 11 2 3 6 1 84 5 501
2020 Internal audit 69 21 10 0 0 0 0 90 0 10
2020 Evaluation 36 48 8 8 0 0 0 84 8 25
2020 Data sciences 53 29 10 2 2 3 1 85 5 722
2020 Policy 73 17 10 0 0 0 0 90 0 30
2020 Project management 52 27 13 3 2 1 1 81 5 391
2020 Other services to the public 54 27 8 5 1 4 1 85 6 151
2020 None of the above 49 29 10 4 1 4 3 83 6 515

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 23 12 10 6 5 0 71 17 110
2022 Communications or public affairs 56 28 3 5 6 1 1 86 11 145
2022 Access to information and privacy 59 29 7 4 0 2 0 89 4 45
2022 Security 62 14 13 7 0 5 0 79 8 20
2022 Science and technology 47 31 11 4 4 2 1 80 8 175
2022 Library services 74 19 7 0 0 0 0 93 0 15
2022 Administration and operations 45 26 11 11 7 0 1 72 17 405
2022 Human resources 44 32 8 8 7 0 1 77 15 175
2022 Financial management 52 26 9 7 5 0 0 79 12 110
2022 Procurement 49 28 0 17 6 0 0 77 23 15
2022 Information management 47 31 8 8 6 1 0 78 14 160
2022 Information technology 44 27 10 8 8 1 1 73 17 525
2022 Internal audit 66 18 0 0 11 5 0 89 11 15
2022 Evaluation 55 23 7 7 4 2 2 81 12 40
2022 Data sciences 45 30 7 10 5 2 1 76 16 890
2022 Policy 50 30 6 9 4 1 0 81 14 55
2022 Project management 46 29 8 10 6 2 0 76 16 500
2022 Other services to the public 54 19 13 7 4 1 1 75 11 195
2022 None of the above 40 30 10 7 9 2 1 73 17 570
2020 Client contact centre 42 26 14 11 6 2 0 69 17 113
2020 Communications or public affairs 44 27 10 10 9 1 0 71 19 110
2020 Access to information and privacy 41 22 18 10 3 6 0 67 14 36
2020 Security 47 34 8 5 0 5 0 86 5 18
2020 Science and technology 36 31 8 9 10 5 0 70 21 112
2020 Administration and operations 45 26 12 9 5 2 1 73 14 436
2020 Human resources 49 25 9 10 4 2 1 76 14 164
2020 Financial management 53 28 7 4 9 0 0 80 12 105
2020 Procurement 19 57 0 17 7 0 0 76 24 16
2020 Information management 45 29 9 10 6 1 0 75 16 128
2020 Information technology 38 31 11 10 9 2 0 70 19 498
2020 Internal audit 58 21 21 0 0 0 0 79 0 10
2020 Evaluation 28 44 16 8 4 0 0 72 12 25
2020 Data sciences 40 32 11 10 6 1 0 73 16 727
2020 Policy 52 24 14 10 0 0 0 76 10 29
2020 Project management 42 29 9 12 7 1 1 72 19 393
2020 Other services to the public 44 27 11 7 8 2 0 73 16 151
2020 None of the above 40 27 12 11 7 1 1 70 18 519

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 24 38 19 12 6 1 2 63 18 110
2022 Communications or public affairs 28 35 11 13 10 3 0 65 24 145
2022 Access to information and privacy 38 41 15 2 2 0 3 81 4 45
2022 Security 26 34 20 12 4 5 0 63 16 20
2022 Science and technology 29 38 11 14 6 1 0 69 20 175
2022 Library services 51 23 7 6 12 0 0 75 18 15
2022 Administration and operations 22 40 16 12 8 2 0 63 21 405
2022 Human resources 27 40 15 10 7 0 0 67 18 175
2022 Financial management 26 45 15 5 9 0 0 70 14 110
2022 Procurement 59 19 10 5 0 7 0 84 5 15
2022 Information management 28 37 10 17 8 0 0 65 24 160
2022 Information technology 24 37 16 11 9 3 1 63 20 525
2022 Internal audit 53 36 11 0 0 0 0 89 0 15
2022 Evaluation 25 43 14 7 6 4 0 71 14 40
2022 Data sciences 27 40 12 12 6 3 0 69 19 890
2022 Policy 28 40 9 14 7 2 0 69 22 55
2022 Project management 19 38 16 17 8 1 0 58 25 500
2022 Other services to the public 31 38 11 14 3 4 0 71 18 195
2022 None of the above 24 37 16 11 9 2 0 63 21 570
2020 Client contact centre 41 31 17 6 2 4 0 74 8 113
2020 Communications or public affairs 22 41 14 14 5 3 0 66 20 110
2020 Access to information and privacy 42 28 10 20 0 0 0 70 20 36
2020 Security 54 32 6 0 0 8 0 93 0 18
2020 Science and technology 34 39 14 8 3 3 0 75 11 112
2020 Administration and operations 43 33 14 6 3 2 0 77 9 435
2020 Human resources 42 31 13 8 3 2 1 75 11 165
2020 Financial management 50 34 11 2 2 0 0 85 4 105
2020 Procurement 26 49 19 0 6 0 0 75 6 16
2020 Information management 46 28 14 9 0 2 0 76 10 128
2020 Information technology 37 38 13 6 4 1 0 77 10 500
2020 Internal audit 48 32 20 0 0 0 0 80 0 10
2020 Evaluation 28 48 8 8 4 4 0 79 12 25
2020 Data sciences 37 36 17 6 3 1 0 74 9 725
2020 Policy 60 20 17 3 0 0 0 80 3 30
2020 Project management 36 35 17 10 3 0 0 71 12 392
2020 Other services to the public 37 39 11 11 1 1 0 77 12 151
2020 None of the above 40 33 14 7 4 2 2 75 11 516
2019 Client contact centre 35 35 16 12 2 0 0 70 14 136
2019 Health care practitioners 27 19 24 18 12 0 0 45 30 16
2019 Communications or public affairs 32 46 10 7 3 2 0 79 11 112
2019 Access to information and privacy 43 41 5 5 5 0 0 84 11 37
2019 Security 31 55 14 0 0 0 0 86 0 15
2019 Science and technology 28 44 12 9 4 2 1 74 13 140
2019 Library services 75 16 0 9 0 0 0 91 9 11
2019 Administration and operations 30 40 12 10 6 2 0 71 16 399
2019 Human resources 38 37 14 6 3 1 1 77 9 139
2019 Financial management 35 51 6 6 0 2 1 88 6 119
2019 Procurement 20 49 25 6 0 0 0 69 6 16
2019 Information management 35 37 17 7 1 3 1 74 8 150
2019 Information technology 30 39 15 8 4 4 0 72 13 591
2019 Evaluation 38 32 21 6 3 0 0 70 9 33
2019 Data sciences 33 40 14 7 4 2 0 74 11 764
2019 Policy 32 48 12 4 4 0 0 80 8 25
2019 Project management 26 41 16 10 6 1 0 68 16 405
2019 Other services to the public 30 38 21 6 2 3 0 70 8 166
2019 None of the above 29 39 17 8 4 3 0 70 12 560
2018 Client contact centre 30 42 10 12 5 0 0 73 18 129
2018 Communications or public affairs 25 44 11 10 7 2 0 70 18 94
2018 Access to information and privacy 50 33 8 4 4 0 0 84 8 23
2018 Science and technology 33 44 11 7 3 1 0 78 10 140
2018 Library services 59 31 10 0 0 0 0 90 0 13
2018 Administration and operations 35 39 14 6 4 1 0 75 11 378
2018 Human resources 37 30 17 10 3 1 1 69 14 137
2018 Financial management 41 44 14 1 1 0 0 84 2 108
2018 Information management 31 37 18 7 3 3 1 72 10 140
2018 Information technology 30 41 17 6 3 3 0 73 9 508
2018 Evaluation 24 53 16 0 7 0 0 77 7 29
2018 Data sciences 34 40 13 8 3 2 0 76 11 728
2018 Policy 38 34 10 0 7 10 0 81 8 29
2018 Project management 29 37 19 10 5 1 0 66 15 365
2018 Other services to the public 31 36 18 8 5 1 0 68 13 137
2018 None of the above 28 36 18 10 4 4 0 67 14 528

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 13 60 15 5 7 0 0 74 12 45
2022 Communications or public affairs 8 50 20 11 8 2 0 59 20 50
2022 Access to information and privacy 16 49 21 13 0 0 0 66 13 15
2022 Security 27 35 20 8 0 10 0 68 9 10
2022 Science and technology 15 50 14 12 7 1 0 66 19 90
2022 Administration and operations 14 47 14 18 7 1 0 61 25 160
2022 Human resources 19 50 11 15 2 1 2 71 17 60
2022 Financial management 16 61 12 6 3 2 0 79 9 40
2022 Information management 22 48 15 8 5 2 0 71 14 55
2022 Information technology 15 47 14 12 9 4 0 64 22 185
2022 Data sciences 11 44 17 22 4 2 0 57 27 275
2022 Policy 6 51 18 19 6 0 0 57 25 15
2022 Project management 13 50 14 16 5 3 0 64 21 350
2022 Other services to the public 16 48 10 14 5 4 3 69 20 75
2022 None of the above 14 39 18 20 5 3 0 55 26 240
2020 Client contact centre 34 32 22 10 3 0 0 65 13 32
2020 Communications or public affairs 13 55 17 15 0 0 0 68 15 40
2020 Access to information and privacy 24 39 0 25 6 6 0 67 33 16
2020 Science and technology 21 40 9 24 2 2 2 64 27 55
2020 Administration and operations 23 45 14 13 4 1 1 69 17 158
2020 Human resources 34 51 10 5 0 0 0 84 5 57
2020 Financial management 24 45 22 10 0 0 0 69 10 42
2020 Information management 23 51 13 4 5 3 0 77 10 39
2020 Information technology 19 44 16 14 2 1 2 66 17 171
2020 Data sciences 13 47 16 16 5 2 1 62 21 248
2020 Policy 51 24 17 8 0 0 0 75 8 12
2020 Project management 22 49 14 12 2 1 0 71 14 285
2020 Other services to the public 20 54 17 6 3 0 0 73 10 60
2020 None of the above 17 52 12 12 3 2 2 72 16 199
2019 Client contact centre 20 48 6 13 7 0 6 72 21 31
2019 Communications or public affairs 29 39 18 8 0 0 5 72 8 38
2019 Science and technology 8 45 18 14 1 4 9 61 18 77
2019 Administration and operations 13 53 13 9 5 3 4 71 15 114
2019 Human resources 42 42 8 3 0 0 5 89 3 38
2019 Financial management 22 62 10 5 2 0 0 83 7 42
2019 Information management 16 57 9 9 0 4 5 80 10 44
2019 Information technology 16 39 20 13 4 4 3 60 18 189
2019 Data sciences 20 45 14 9 3 4 5 71 13 245
2019 Project management 20 47 13 9 4 1 5 72 15 278
2019 Other services to the public 28 39 12 8 2 0 12 76 11 51
2019 None of the above 7 51 11 15 6 5 6 64 23 194

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 25 19 11 6 1 4 62 18 110
2022 Communications or public affairs 30 28 16 8 15 0 3 59 24 140
2022 Access to information and privacy 42 28 11 13 6 0 0 70 19 45
2022 Security 12 34 19 18 12 0 5 49 31 20
2022 Science and technology 47 25 13 7 5 0 3 74 12 175
2022 Library services 39 46 7 0 7 0 0 86 7 15
2022 Administration and operations 34 26 17 6 13 0 3 63 20 405
2022 Human resources 39 21 16 9 12 0 3 62 22 170
2022 Financial management 44 24 11 7 11 0 2 70 18 110
2022 Procurement 52 20 11 5 5 0 7 78 11 15
2022 Information management 39 25 18 9 7 1 2 65 16 160
2022 Information technology 40 24 15 9 9 1 3 66 19 520
2022 Internal audit 37 23 35 5 0 0 0 59 5 15
2022 Evaluation 20 23 16 7 25 4 5 48 35 40
2022 Data sciences 35 28 19 8 8 0 2 65 16 885
2022 Policy 26 36 9 7 19 0 3 64 26 55
2022 Project management 35 28 13 8 11 0 4 66 20 495
2022 Other services to the public 35 25 19 11 7 0 3 62 18 195
2022 None of the above 39 27 12 7 10 1 4 69 18 570
2020 Client contact centre 38 33 17 5 5 0 2 72 11 112
2020 Communications or public affairs 40 34 11 8 7 1 0 75 14 110
2020 Access to information and privacy 45 28 13 9 6 0 0 73 14 36
2020 Security 56 16 14 8 0 0 5 76 9 17
2020 Science and technology 58 24 8 4 6 0 0 82 11 112
2020 Administration and operations 53 26 14 2 4 0 1 80 7 436
2020 Human resources 51 23 16 4 4 1 1 75 8 165
2020 Financial management 63 26 9 2 0 0 0 89 2 105
2020 Procurement 75 13 6 0 6 0 0 88 6 16
2020 Information management 53 33 9 1 2 0 1 88 3 128
2020 Information technology 46 30 13 7 3 0 0 77 10 497
2020 Internal audit 61 19 10 10 0 0 0 80 10 10
2020 Evaluation 44 32 12 8 4 0 0 76 12 25
2020 Data sciences 54 28 10 3 4 0 1 83 7 727
2020 Policy 56 23 10 10 0 0 0 80 10 30
2020 Project management 55 28 10 6 1 0 0 83 7 394
2020 Other services to the public 55 27 11 4 2 0 0 83 6 151
2020 None of the above 57 26 10 4 3 0 1 83 7 520
2019 Client contact centre 49 32 10 5 2 0 2 83 7 137
2019 Health care practitioners 18 43 24 6 0 0 8 67 7 16
2019 Communications or public affairs 44 32 9 6 8 0 1 77 14 112
2019 Access to information and privacy 50 34 8 3 2 0 3 86 5 36
2019 Security 57 29 7 0 7 0 0 86 7 14
2019 Science and technology 49 26 17 4 3 0 1 76 7 141
2019 Library services 60 40 0 0 0 0 0 100 0 11
2019 Administration and operations 42 33 11 5 7 0 2 77 12 397
2019 Human resources 42 29 12 8 8 0 1 72 16 140
2019 Financial management 56 22 8 6 3 0 5 82 9 121
2019 Procurement 49 26 18 6 0 0 0 76 6 16
2019 Information management 46 25 18 5 4 1 1 73 9 150
2019 Information technology 44 31 12 6 5 0 1 76 12 590
2019 Internal audit 51 20 10 0 19 0 0 71 19 10
2019 Evaluation 48 27 16 9 0 0 0 75 9 33
2019 Data sciences 51 30 11 4 3 1 0 81 7 761
2019 Policy 44 44 8 4 0 0 0 88 4 25
2019 Project management 50 25 14 5 5 0 2 76 10 405
2019 Other services to the public 54 29 8 4 4 0 1 83 8 166
2019 None of the above 50 27 12 5 3 0 2 79 9 558
2018 Client contact centre 48 17 23 4 6 0 2 66 10 128
2018 Communications or public affairs 46 28 8 8 8 0 2 76 17 93
2018 Access to information and privacy 43 26 22 4 4 0 0 70 8 23
2018 Science and technology 48 36 9 4 2 1 2 85 6 139
2018 Library services 56 14 24 7 0 0 0 70 7 13
2018 Administration and operations 45 30 15 5 3 0 2 77 8 378
2018 Human resources 43 26 9 13 8 0 2 70 21 137
2018 Financial management 34 39 16 8 2 0 1 74 10 109
2018 Information management 45 27 14 8 4 1 2 73 12 139
2018 Information technology 39 26 20 8 5 0 1 66 14 505
2018 Evaluation 47 18 10 11 10 0 3 67 22 28
2018 Data sciences 43 30 16 5 4 1 1 74 10 724
2018 Policy 41 35 7 0 14 0 3 79 14 29
2018 Project management 49 26 15 5 4 0 1 76 9 365
2018 Other services to the public 46 29 11 9 4 1 0 75 13 137
2018 None of the above 44 29 15 4 5 1 1 74 10 529

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 20 23 26 13 15 1 3 45 28 110
2022 Communications or public affairs 17 32 24 11 15 0 1 49 26 145
2022 Access to information and privacy 35 30 21 9 4 0 0 65 14 45
2022 Security 16 25 28 26 4 0 0 42 30 20
2022 Science and technology 21 28 28 12 8 1 2 50 21 175
2022 Library services 45 24 11 13 7 0 0 69 20 15
2022 Administration and operations 22 28 23 13 12 0 0 51 26 405
2022 Human resources 17 23 25 17 18 0 1 40 35 170
2022 Financial management 20 30 22 17 10 0 0 50 28 110
2022 Procurement 7 42 23 0 28 0 0 49 28 15
2022 Information management 29 31 20 13 6 0 1 61 19 160
2022 Information technology 20 28 23 15 11 1 1 49 27 520
2022 Internal audit 45 34 14 7 0 0 0 79 7 15
2022 Evaluation 14 43 18 11 10 2 2 60 22 40
2022 Data sciences 21 30 28 11 8 0 1 51 20 885
2022 Policy 22 41 17 11 9 0 0 63 20 55
2022 Project management 16 23 23 19 18 0 1 39 37 495
2022 Other services to the public 24 36 17 12 9 1 1 61 21 195
2022 None of the above 22 29 21 13 13 0 2 51 27 570
2020 Client contact centre 18 34 21 12 12 1 2 54 25 112
2020 Communications or public affairs 6 23 26 24 21 0 0 29 45 110
2020 Access to information and privacy 13 49 11 13 11 3 0 64 25 36
2020 Security 32 21 21 15 11 0 0 52 27 18
2020 Science and technology 18 23 28 17 11 0 3 42 29 112
2020 Administration and operations 24 29 23 12 11 0 0 54 23 436
2020 Human resources 12 24 27 19 18 0 0 36 37 165
2020 Financial management 28 20 25 20 7 0 0 48 27 104
2020 Procurement 31 19 13 19 18 0 0 50 38 16
2020 Information management 22 31 29 11 7 1 1 54 18 128
2020 Information technology 24 28 25 12 11 0 0 52 23 500
2020 Internal audit 0 50 50 0 0 0 0 50 0 10
2020 Evaluation 20 36 32 8 4 0 0 56 12 25
2020 Data sciences 20 27 28 15 9 0 0 47 24 728
2020 Policy 27 23 27 17 7 0 0 50 23 30
2020 Project management 11 21 28 21 18 0 0 33 39 395
2020 Other services to the public 19 26 23 18 14 0 1 45 32 151
2020 None of the above 22 27 25 14 11 0 1 49 25 521
2019 Client contact centre 28 22 30 8 8 2 2 51 17 133
2019 Health care practitioners 21 49 18 12 0 0 0 70 12 16
2019 Communications or public affairs 24 32 22 14 9 0 0 56 23 112
2019 Access to information and privacy 32 24 24 5 11 0 3 58 17 37
2019 Security 13 34 39 0 14 0 0 48 14 14
2019 Science and technology 18 35 26 13 6 1 1 54 20 140
2019 Library services 38 38 16 8 0 0 0 77 8 11
2019 Administration and operations 26 33 24 11 6 0 0 59 17 397
2019 Human resources 23 22 24 17 14 0 0 45 31 140
2019 Financial management 21 38 25 11 3 1 2 61 14 121
2019 Procurement 11 20 43 12 13 0 0 32 25 16
2019 Information management 29 32 24 10 3 1 1 63 13 149
2019 Information technology 25 31 21 12 10 1 0 57 22 587
2019 Internal audit 41 20 20 19 0 0 0 61 19 10
2019 Evaluation 28 33 30 6 0 0 3 63 6 33
2019 Data sciences 28 31 25 10 5 0 0 59 16 763
2019 Policy 24 28 28 8 12 0 0 52 20 25
2019 Project management 16 25 27 17 15 0 0 40 32 404
2019 Other services to the public 27 34 17 13 9 0 0 61 22 166
2019 None of the above 27 30 23 10 8 0 2 57 19 561
2018 Client contact centre 24 34 17 12 12 1 0 58 25 130
2018 Communications or public affairs 19 33 23 15 8 1 0 53 24 93
2018 Access to information and privacy 43 21 18 5 12 0 0 65 17 23
2018 Science and technology 19 31 27 17 5 1 1 51 22 139
2018 Library services 19 68 13 0 0 0 0 87 0 13
2018 Administration and operations 26 37 19 11 6 0 1 64 17 376
2018 Human resources 16 24 21 22 16 0 1 40 39 137
2018 Financial management 12 39 27 19 3 0 1 51 22 109
2018 Information management 21 39 21 14 3 0 2 61 18 140
2018 Information technology 20 28 30 14 7 0 1 48 21 504
2018 Evaluation 17 42 27 11 3 0 0 59 14 29
2018 Data sciences 20 29 28 15 7 1 1 50 22 724
2018 Policy 24 24 31 14 3 0 3 50 18 29
2018 Project management 10 24 30 21 15 0 0 34 36 366
2018 Other services to the public 25 28 22 18 7 0 1 53 24 137
2018 None of the above 21 27 25 15 11 0 1 48 26 529

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 35 23 21 7 8 0 5 62 16 110
2022 Communications or public affairs 24 29 20 12 13 0 2 54 25 140
2022 Access to information and privacy 46 31 13 8 2 0 0 77 10 45
2022 Security 40 24 21 5 4 0 6 69 9 20
2022 Science and technology 34 32 18 6 6 1 2 69 12 175
2022 Library services 63 11 7 13 5 0 0 75 18 15
2022 Administration and operations 29 31 19 12 7 0 1 61 20 405
2022 Human resources 24 25 22 12 13 0 4 51 26 170
2022 Financial management 24 31 18 15 11 0 1 56 26 110
2022 Procurement 15 32 12 13 28 0 0 46 42 15
2022 Information management 39 29 16 11 3 1 1 70 14 160
2022 Information technology 32 30 16 11 8 2 2 64 20 515
2022 Internal audit 41 41 18 0 0 0 0 82 0 15
2022 Evaluation 37 27 13 11 5 2 5 69 17 40
2022 Data sciences 33 34 17 8 5 0 2 68 14 885
2022 Policy 28 40 20 5 6 0 0 68 12 55
2022 Project management 21 29 24 14 11 0 1 50 25 495
2022 Other services to the public 42 27 17 8 4 1 2 70 12 195
2022 None of the above 30 28 19 10 9 1 2 60 20 565
2020 Client contact centre 25 37 17 9 9 1 2 64 18 111
2020 Communications or public affairs 10 28 24 17 20 0 1 39 37 109
2020 Access to information and privacy 33 29 17 8 11 3 0 63 19 36
2020 Security 39 16 28 5 12 0 0 55 17 17
2020 Science and technology 28 28 19 17 7 0 0 57 24 111
2020 Administration and operations 32 30 20 9 7 1 1 64 16 435
2020 Human resources 23 24 24 10 17 1 1 48 28 166
2020 Financial management 32 26 25 10 5 0 1 59 15 105
2020 Procurement 26 24 19 13 18 0 0 50 31 16
2020 Information management 38 31 19 8 3 1 1 70 11 128
2020 Information technology 35 28 17 11 7 0 0 64 19 496
2020 Internal audit 30 50 19 0 0 0 0 81 0 10
2020 Evaluation 24 40 28 4 4 0 0 64 8 25
2020 Data sciences 31 30 22 11 6 0 0 61 17 726
2020 Policy 34 33 23 3 7 0 0 66 10 30
2020 Project management 18 27 24 19 11 0 0 46 30 394
2020 Other services to the public 26 32 27 8 6 0 1 58 15 151
2020 None of the above 32 29 18 11 9 0 1 62 19 520
2019 Client contact centre 40 35 15 2 5 1 2 77 8 135
2019 Health care practitioners 27 31 24 0 6 0 12 65 7 16
2019 Communications or public affairs 25 32 21 16 5 0 1 58 21 112
2019 Access to information and privacy 45 25 11 8 5 0 6 73 14 36
2019 Security 41 31 22 7 0 0 0 72 7 14
2019 Science and technology 34 27 24 8 6 1 1 62 14 141
2019 Library services 72 28 0 0 0 0 0 100 0 11
2019 Administration and operations 39 33 16 7 5 0 1 73 11 398
2019 Human resources 30 23 24 12 11 0 0 54 23 138
2019 Financial management 40 32 21 4 1 1 2 74 5 121
2019 Procurement 12 32 30 12 13 0 0 45 25 16
2019 Information management 38 31 18 7 3 1 2 71 10 145
2019 Information technology 33 31 18 9 9 0 0 64 18 588
2019 Internal audit 31 49 10 9 0 0 0 80 9 10
2019 Evaluation 31 34 15 10 0 0 9 71 11 32
2019 Data sciences 41 29 19 7 3 0 1 71 10 762
2019 Policy 32 40 16 8 4 0 0 72 12 25
2019 Project management 21 30 24 16 8 0 0 52 24 404
2019 Other services to the public 35 33 16 7 6 0 2 70 13 165
2019 None of the above 35 30 16 9 6 0 3 67 16 560
2018 Client contact centre 35 25 21 10 6 1 2 61 17 129
2018 Communications or public affairs 18 36 23 12 8 0 1 56 21 93
2018 Access to information and privacy 42 31 17 10 0 0 0 73 10 22
2018 Science and technology 26 35 23 12 2 1 1 62 14 139
2018 Library services 59 27 7 0 0 0 7 93 0 13
2018 Administration and operations 37 31 20 7 3 0 2 69 10 378
2018 Human resources 25 23 26 14 11 0 1 49 25 137
2018 Financial management 18 37 30 12 1 0 1 56 13 109
2018 Information management 30 40 14 9 4 0 2 72 14 140
2018 Information technology 25 32 22 13 6 1 1 58 19 502
2018 Evaluation 30 32 26 7 0 0 4 65 8 29
2018 Data sciences 31 32 19 10 5 1 1 65 15 723
2018 Policy 31 35 24 0 7 0 3 68 7 29
2018 Project management 14 28 33 17 7 0 1 43 24 364
2018 Other services to the public 31 35 21 8 4 1 2 67 12 137
2018 None of the above 30 30 18 12 7 0 2 62 20 528

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 17 26 20 20 14 2 1 44 35 110
2022 Communications or public affairs 24 29 17 13 15 1 2 54 28 145
2022 Access to information and privacy 38 28 11 15 6 0 2 67 21 45
2022 Security 16 13 14 23 34 0 0 29 57 20
2022 Science and technology 23 25 25 15 10 1 2 49 25 175
2022 Library services 51 12 19 18 0 0 0 63 18 15
2022 Administration and operations 24 25 19 13 16 1 2 51 30 405
2022 Human resources 17 20 25 17 19 1 1 37 37 170
2022 Financial management 23 31 16 13 14 1 2 56 28 110
2022 Procurement 13 28 19 8 25 0 7 44 36 15
2022 Information management 27 23 17 19 13 0 2 51 32 155
2022 Information technology 21 24 22 15 14 1 2 47 30 520
2022 Internal audit 45 30 12 13 0 0 0 76 13 15
2022 Evaluation 21 27 21 11 14 2 5 51 27 40
2022 Data sciences 26 28 20 12 10 1 2 56 23 890
2022 Policy 29 26 19 13 13 0 0 54 26 55
2022 Project management 14 23 22 19 21 1 1 37 40 500
2022 Other services to the public 28 28 18 13 10 1 2 58 24 195
2022 None of the above 27 20 21 12 16 1 3 49 29 570
2020 Client contact centre 22 28 16 16 16 1 2 51 33 113
2020 Communications or public affairs 11 23 25 16 23 0 1 34 40 109
2020 Access to information and privacy 28 25 25 6 14 3 0 54 20 36
2020 Security 31 16 21 15 11 5 0 50 28 18
2020 Science and technology 19 19 31 15 12 0 3 40 28 112
2020 Administration and operations 32 25 22 12 7 1 1 58 20 435
2020 Human resources 20 25 16 21 19 0 0 44 39 165
2020 Financial management 39 21 20 11 8 0 1 61 19 104
2020 Procurement 26 24 19 13 18 0 0 50 31 16
2020 Information management 34 23 26 5 12 0 1 57 17 128
2020 Information technology 31 24 20 13 10 1 1 56 23 500
2020 Internal audit 19 40 40 0 0 0 0 60 0 10
2020 Evaluation 28 36 20 12 4 0 0 64 16 25
2020 Data sciences 30 25 21 13 8 1 1 56 22 725
2020 Policy 30 20 20 23 7 0 0 50 30 30
2020 Project management 16 19 27 21 15 0 1 36 37 394
2020 Other services to the public 23 21 26 15 12 2 1 45 28 149
2020 None of the above 28 25 21 11 12 1 2 55 24 521
2019 Client contact centre 27 28 20 12 10 1 3 57 22 134
2019 Health care practitioners 21 19 18 24 18 0 0 39 43 16
2019 Communications or public affairs 39 15 17 16 11 1 1 55 27 110
2019 Access to information and privacy 35 22 19 8 13 0 3 59 22 37
2019 Security 18 20 36 20 7 0 0 38 27 15
2019 Science and technology 26 27 26 13 6 1 1 54 20 140
2019 Library services 34 26 23 17 0 0 0 60 17 11
2019 Administration and operations 32 28 20 12 6 1 1 60 19 395
2019 Human resources 24 22 19 15 19 0 2 47 34 139
2019 Financial management 39 30 17 5 4 2 2 72 10 121
2019 Procurement 37 43 7 6 7 0 0 80 13 16
2019 Information management 27 31 21 11 7 1 2 60 18 148
2019 Information technology 24 25 25 13 11 1 1 51 24 585
2019 Internal audit 41 39 10 0 9 0 0 80 9 10
2019 Evaluation 21 42 25 6 0 0 6 67 6 33
2019 Data sciences 32 30 19 11 5 1 1 63 17 762
2019 Policy 28 36 16 8 12 0 0 64 20 25
2019 Project management 17 27 23 18 14 0 0 44 33 402
2019 Other services to the public 30 26 22 12 9 0 1 56 21 164
2019 None of the above 30 26 18 12 10 1 3 59 23 560
2018 Client contact centre 27 28 17 15 10 2 0 57 26 130
2018 Communications or public affairs 21 19 33 16 8 0 1 41 25 93
2018 Access to information and privacy 38 31 12 14 4 0 0 70 18 23
2018 Science and technology 23 26 27 12 7 1 3 52 20 140
2018 Library services 29 14 51 7 0 0 0 43 7 13
2018 Administration and operations 36 25 19 12 5 1 2 62 18 376
2018 Human resources 23 22 22 15 17 1 1 45 33 133
2018 Financial management 25 33 26 10 5 1 1 58 16 108
2018 Information management 27 32 20 14 6 0 1 60 20 140
2018 Information technology 24 25 24 15 9 1 2 51 24 502
2018 Evaluation 33 25 20 14 3 0 4 60 18 28
2018 Data sciences 27 28 23 13 6 2 1 57 19 722
2018 Policy 24 28 21 21 3 0 3 54 25 29
2018 Project management 14 26 28 20 11 1 0 41 31 363
2018 Other services to the public 29 21 20 12 13 2 2 53 26 137
2018 None of the above 28 22 22 15 10 1 2 52 25 525

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 14 11 2 8 0 13 75 12 110
2022 Communications or public affairs 44 24 9 3 15 1 5 72 19 145
2022 Access to information and privacy 67 13 6 3 4 0 7 85 8 45
2022 Security 36 23 24 0 4 0 14 68 4 20
2022 Science and technology 46 20 16 6 3 1 8 73 10 175
2022 Library services 63 12 6 12 0 0 6 80 13 15
2022 Administration and operations 45 21 12 7 6 0 8 72 14 405
2022 Human resources 41 22 14 5 7 0 10 71 14 170
2022 Financial management 42 24 12 11 6 0 4 69 18 110
2022 Procurement 53 10 8 5 5 0 18 78 12 15
2022 Information management 60 17 14 3 2 1 4 81 5 160
2022 Information technology 49 23 11 6 4 0 6 78 10 525
2022 Internal audit 74 26 0 0 0 0 0 100 0 15
2022 Evaluation 42 21 15 4 4 2 11 73 10 40
2022 Data sciences 49 26 11 5 3 1 5 80 9 890
2022 Policy 46 25 10 5 8 0 5 75 14 55
2022 Project management 35 25 17 8 9 0 5 63 18 500
2022 Other services to the public 53 19 11 6 4 1 7 77 11 195
2022 None of the above 45 23 12 7 6 0 6 73 14 570
2020 Client contact centre 41 23 12 10 8 0 6 69 19 113
2020 Communications or public affairs 27 32 14 9 17 0 1 60 26 110
2020 Access to information and privacy 51 22 0 13 8 3 3 77 23 36
2020 Security 42 31 5 5 16 0 0 73 21 18
2020 Science and technology 40 25 18 7 3 1 6 70 11 111
2020 Administration and operations 44 22 14 8 6 1 5 70 14 432
2020 Human resources 39 23 18 7 11 1 3 63 18 166
2020 Financial management 38 26 14 16 4 0 2 65 20 104
2020 Procurement 65 11 13 6 6 0 0 75 12 16
2020 Information management 53 20 17 4 2 1 3 75 7 125
2020 Information technology 50 24 14 5 4 0 3 76 9 498
2020 Internal audit 50 50 0 0 0 0 0 100 0 10
2020 Evaluation 48 20 20 4 4 0 4 71 8 25
2020 Data sciences 45 26 14 7 6 0 2 72 13 725
2020 Policy 40 40 7 7 7 0 0 80 13 30
2020 Project management 26 26 20 14 12 0 1 53 26 390
2020 Other services to the public 39 23 18 10 6 1 4 65 16 151
2020 None of the above 44 24 13 8 6 1 4 71 15 516
2019 Client contact centre 61 18 10 2 2 0 7 85 5 134
2019 Health care practitioners 51 12 12 12 12 0 0 63 24 16
2019 Communications or public affairs 54 26 10 5 3 0 2 82 8 110
2019 Access to information and privacy 62 19 3 0 8 0 8 88 9 37
2019 Security 62 17 14 7 0 0 0 79 7 14
2019 Science and technology 60 22 9 5 1 1 3 85 6 139
2019 Library services 78 22 0 0 0 0 0 100 0 10
2019 Administration and operations 61 18 9 4 2 0 6 84 7 394
2019 Human resources 61 13 10 5 3 1 8 81 8 140
2019 Financial management 53 28 5 5 2 1 7 87 8 121
2019 Procurement 63 17 7 7 0 0 6 85 7 16
2019 Information management 66 18 5 2 0 1 7 92 2 148
2019 Information technology 62 18 8 3 3 1 5 85 7 584
2019 Internal audit 62 19 19 0 0 0 0 81 0 10
2019 Evaluation 66 6 7 6 0 3 12 85 7 33
2019 Data sciences 59 22 9 4 2 0 5 85 6 763
2019 Policy 56 28 4 0 8 0 4 88 8 25
2019 Project management 47 22 14 8 6 0 3 71 15 404
2019 Other services to the public 59 20 7 7 1 0 6 84 9 165
2019 None of the above 58 19 10 4 3 0 7 82 7 561
2018 Client contact centre 57 19 8 2 2 1 11 86 5 129
2018 Communications or public affairs 58 24 5 4 2 0 7 88 7 93
2018 Access to information and privacy 57 15 15 4 4 0 4 75 9 22
2018 Science and technology 47 22 17 4 3 1 6 74 8 139
2018 Library services 80 7 7 0 0 0 7 93 0 13
2018 Administration and operations 58 16 10 4 2 1 10 82 6 377
2018 Human resources 54 17 9 5 5 0 10 79 11 135
2018 Financial management 44 31 16 5 2 1 2 77 6 109
2018 Information management 67 19 5 4 1 0 4 89 6 139
2018 Information technology 53 21 10 4 3 0 7 81 8 505
2018 Evaluation 55 22 13 3 0 0 7 82 4 29
2018 Data sciences 52 25 11 4 3 1 4 81 8 723
2018 Policy 59 10 17 10 0 0 3 71 11 29
2018 Project management 44 25 14 8 4 1 4 73 12 367
2018 Other services to the public 53 26 11 1 2 0 8 85 3 137
2018 None of the above 53 19 12 5 3 0 7 78 9 526

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 43 25 17 6 8 0 1 69 14 110
2022 Communications or public affairs 30 33 14 9 12 0 1 64 21 145
2022 Access to information and privacy 46 23 24 5 2 0 0 69 7 45
2022 Security 43 23 31 0 4 0 0 65 4 20
2022 Science and technology 32 31 20 8 7 1 2 64 16 175
2022 Library services 63 12 11 7 7 0 0 75 14 15
2022 Administration and operations 31 28 18 11 11 0 1 60 22 405
2022 Human resources 38 26 14 10 12 0 0 64 22 175
2022 Financial management 27 21 27 13 10 0 2 49 23 110
2022 Procurement 48 11 24 5 13 0 0 59 17 15
2022 Information management 31 26 20 11 11 0 0 57 22 160
2022 Information technology 32 32 15 10 9 0 1 65 20 520
2022 Internal audit 47 41 5 0 7 0 0 88 7 15
2022 Evaluation 23 26 28 9 7 2 4 53 17 40
2022 Data sciences 35 30 18 9 7 0 1 65 17 885
2022 Policy 38 26 15 7 13 0 0 64 20 55
2022 Project management 22 27 25 13 13 0 0 49 26 500
2022 Other services to the public 38 27 13 10 9 0 2 67 19 195
2022 None of the above 29 26 20 12 11 1 2 57 23 570
2020 Client contact centre 34 24 19 12 9 0 2 59 21 113
2020 Communications or public affairs 17 31 26 7 19 0 1 48 26 109
2020 Access to information and privacy 28 22 17 22 8 3 0 52 31 36
2020 Security 39 34 5 10 11 0 0 73 21 18
2020 Science and technology 22 34 23 10 9 0 3 57 19 112
2020 Administration and operations 32 29 17 13 8 0 0 62 21 435
2020 Human resources 29 22 24 10 15 0 0 51 25 164
2020 Financial management 27 22 28 11 13 0 0 48 24 104
2020 Procurement 43 13 26 13 6 0 0 56 18 16
2020 Information management 39 25 24 8 4 0 1 64 12 127
2020 Information technology 33 31 16 13 7 0 0 64 20 501
2020 Internal audit 10 60 21 10 0 0 0 70 10 10
2020 Evaluation 28 36 12 16 8 0 0 64 24 25
2020 Data sciences 25 28 22 15 9 0 0 53 25 726
2020 Policy 27 45 14 7 7 0 0 72 14 29
2020 Project management 18 26 23 18 15 0 0 44 33 395
2020 Other services to the public 22 32 25 14 6 0 0 55 20 149
2020 None of the above 29 27 18 13 11 0 1 57 24 518
2019 Client contact centre 44 22 20 4 7 0 3 68 11 136
2019 Health care practitioners 21 49 6 6 18 0 0 70 24 16
2019 Communications or public affairs 33 33 20 9 4 0 0 66 13 111
2019 Access to information and privacy 44 26 22 3 3 0 3 72 6 37
2019 Security 40 31 29 0 0 0 0 71 0 14
2019 Science and technology 36 31 24 7 2 0 1 67 9 141
2019 Library services 69 8 16 8 0 0 0 77 8 11
2019 Administration and operations 40 26 18 8 6 0 1 68 14 397
2019 Human resources 49 27 9 8 6 1 0 76 14 139
2019 Financial management 35 33 14 9 6 1 2 70 16 119
2019 Procurement 6 31 45 17 0 0 0 37 17 16
2019 Information management 38 28 22 7 3 1 1 67 10 149
2019 Information technology 40 28 15 9 7 1 0 69 16 587
2019 Internal audit 72 9 9 9 0 0 0 81 9 10
2019 Evaluation 31 38 22 3 3 0 3 71 6 33
2019 Data sciences 36 34 18 7 4 0 0 70 11 760
2019 Policy 32 44 8 12 4 0 0 76 16 25
2019 Project management 30 29 24 10 8 0 0 58 18 405
2019 Other services to the public 36 32 16 10 5 0 1 68 16 165
2019 None of the above 37 28 18 9 6 0 1 66 16 560
2018 Client contact centre 40 25 14 8 11 1 1 66 19 130
2018 Communications or public affairs 38 24 22 8 8 0 0 62 16 93
2018 Access to information and privacy 31 23 24 17 4 0 0 55 21 23
2018 Science and technology 37 30 16 10 5 1 0 68 16 138
2018 Library services 70 24 0 0 7 0 0 93 7 13
2018 Administration and operations 40 29 17 7 6 1 1 70 13 376
2018 Human resources 41 21 17 12 9 0 0 62 21 137
2018 Financial management 33 29 26 6 6 0 0 62 12 109
2018 Information management 41 30 20 6 3 0 1 71 9 140
2018 Information technology 37 26 22 9 5 0 1 64 14 506
2018 Evaluation 32 38 23 3 3 0 0 71 7 29
2018 Data sciences 34 31 18 9 6 1 1 66 15 725
2018 Policy 41 24 24 3 7 0 0 65 10 29
2018 Project management 25 31 21 14 8 0 0 57 23 366
2018 Other services to the public 33 29 21 10 6 0 1 63 16 137
2018 None of the above 32 27 23 9 8 0 0 59 17 529

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 26 19 8 9 3 2 62 18 110
2022 Communications or public affairs 39 26 16 9 8 0 3 66 18 145
2022 Access to information and privacy 40 34 24 0 2 0 0 74 2 45
2022 Security 44 32 4 13 0 0 8 82 14 20
2022 Science and technology 32 34 23 5 3 1 2 68 8 175
2022 Library services 33 36 6 6 19 0 0 69 25 15
2022 Administration and operations 36 30 16 8 7 1 2 68 16 405
2022 Human resources 33 28 18 13 6 1 2 63 19 175
2022 Financial management 34 34 14 11 7 1 0 68 18 110
2022 Procurement 21 31 14 0 11 0 23 67 14 15
2022 Information management 39 25 20 8 6 1 2 65 14 155
2022 Information technology 31 32 16 9 9 1 2 65 18 525
2022 Internal audit 44 39 12 5 0 0 0 83 5 15
2022 Evaluation 38 30 10 10 4 2 7 74 15 40
2022 Data sciences 34 31 19 8 6 1 2 66 14 885
2022 Policy 30 31 16 8 15 0 0 61 23 55
2022 Project management 29 29 23 10 9 0 0 58 19 495
2022 Other services to the public 38 31 16 6 5 1 2 72 12 195
2022 None of the above 29 29 20 8 9 2 3 61 17 570
2020 Client contact centre 36 36 12 8 5 2 0 74 14 113
2020 Communications or public affairs 23 43 20 4 8 1 1 67 13 110
2020 Access to information and privacy 45 27 22 3 0 0 3 74 3 36
2020 Security 66 15 18 0 0 0 0 82 0 18
2020 Science and technology 31 35 18 9 5 3 0 68 14 110
2020 Administration and operations 45 29 15 5 2 2 2 77 8 434
2020 Human resources 36 33 18 6 5 0 1 70 12 165
2020 Financial management 48 33 11 4 2 1 1 83 6 105
2020 Procurement 32 26 30 6 6 0 0 58 12 16
2020 Information management 35 36 17 8 2 1 1 73 10 128
2020 Information technology 37 33 18 7 3 1 1 71 10 499
2020 Internal audit 71 20 10 0 0 0 0 90 0 10
2020 Evaluation 36 40 8 12 0 4 0 79 12 25
2020 Data sciences 36 35 20 6 2 0 0 71 9 725
2020 Policy 47 26 13 13 0 0 0 73 13 30
2020 Project management 33 39 16 7 4 0 1 73 11 393
2020 Other services to the public 32 43 16 4 2 0 2 77 6 151
2020 None of the above 34 35 20 6 4 0 2 70 9 518
2019 Client contact centre 41 28 17 7 4 2 1 71 11 136
2019 Health care practitioners 0 45 37 12 6 0 0 45 18 16
2019 Communications or public affairs 35 38 14 8 4 0 0 73 12 111
2019 Access to information and privacy 42 28 19 6 0 0 6 74 6 36
2019 Security 37 49 14 0 0 0 0 86 0 15
2019 Science and technology 35 42 16 5 2 0 0 77 7 140
2019 Library services 54 37 9 0 0 0 0 91 0 10
2019 Administration and operations 38 37 15 5 3 1 2 77 8 396
2019 Human resources 38 31 18 9 3 0 1 70 12 140
2019 Financial management 31 43 18 3 1 1 3 78 4 119
2019 Procurement 39 40 14 6 0 0 0 80 6 15
2019 Information management 35 33 20 7 1 1 3 71 8 149
2019 Information technology 31 36 20 7 6 0 1 67 13 584
2019 Internal audit 71 10 9 0 9 0 0 81 9 10
2019 Evaluation 42 24 19 9 3 3 0 68 12 33
2019 Data sciences 35 36 19 6 3 1 1 72 9 761
2019 Policy 48 44 4 4 0 0 0 92 4 25
2019 Project management 25 39 22 9 5 0 0 64 14 404
2019 Other services to the public 32 39 17 5 6 0 1 72 11 165
2019 None of the above 34 34 21 5 4 1 2 70 9 561
2018 Client contact centre 34 29 25 4 5 2 1 65 10 129
2018 Communications or public affairs 28 40 19 5 7 0 0 68 13 93
2018 Access to information and privacy 42 35 18 5 0 0 0 77 5 23
2018 Science and technology 28 42 19 4 5 1 0 71 10 140
2018 Library services 48 24 28 0 0 0 0 72 0 13
2018 Administration and operations 33 39 17 6 2 1 2 74 9 372
2018 Human resources 31 34 22 10 2 0 1 65 13 137
2018 Financial management 35 35 20 7 2 1 0 71 9 109
2018 Information management 34 38 21 4 3 0 1 72 6 141
2018 Information technology 23 38 24 9 4 1 1 62 13 506
2018 Evaluation 28 32 30 3 3 0 3 62 7 29
2018 Data sciences 32 34 20 8 4 1 1 68 12 729
2018 Policy 48 21 17 3 7 0 3 71 11 29
2018 Project management 22 42 22 8 6 0 0 64 14 365
2018 Other services to the public 31 32 28 6 2 0 1 63 8 137
2018 None of the above 33 32 20 8 4 1 3 66 13 528

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 30 14 12 8 3 2 65 21 110
2022 Communications or public affairs 29 28 20 10 12 0 2 57 22 145
2022 Access to information and privacy 49 32 10 4 6 0 0 80 10 45
2022 Security 33 28 16 19 4 0 0 61 23 20
2022 Science and technology 22 32 26 9 9 1 1 55 18 175
2022 Library services 40 23 19 0 18 0 0 63 18 15
2022 Administration and operations 25 33 18 11 13 0 1 58 24 405
2022 Human resources 17 28 21 19 14 0 1 46 33 170
2022 Financial management 21 28 27 14 10 0 1 49 24 110
2022 Procurement 14 30 8 11 19 0 17 53 37 15
2022 Information management 29 32 15 12 7 3 2 63 20 155
2022 Information technology 23 32 17 15 10 1 2 57 25 525
2022 Internal audit 40 55 0 5 0 0 0 95 5 15
2022 Evaluation 21 49 9 9 2 2 7 77 13 40
2022 Data sciences 31 31 21 9 7 0 1 62 16 890
2022 Policy 24 27 27 8 14 0 0 51 22 55
2022 Project management 16 29 28 14 13 0 0 45 27 500
2022 Other services to the public 28 34 21 9 5 1 2 64 15 195
2022 None of the above 29 29 18 11 11 1 2 60 22 575
2020 Client contact centre 23 40 19 10 7 1 1 64 17 113
2020 Communications or public affairs 13 32 28 9 15 2 0 47 25 107
2020 Access to information and privacy 34 31 13 14 8 0 0 65 22 36
2020 Security 39 25 19 5 12 0 0 64 17 17
2020 Science and technology 22 36 18 12 8 2 3 61 21 111
2020 Administration and operations 28 40 16 10 4 1 1 69 14 436
2020 Human resources 22 30 21 21 5 0 0 52 27 164
2020 Financial management 40 31 16 10 1 0 2 72 11 105
2020 Procurement 26 26 13 24 12 0 0 52 35 16
2020 Information management 30 36 21 9 4 0 0 66 13 128
2020 Information technology 28 32 22 9 7 1 2 61 16 500
2020 Internal audit 30 50 19 0 0 0 0 81 0 10
2020 Evaluation 32 36 16 16 0 0 0 68 16 25
2020 Data sciences 30 32 23 10 5 0 0 62 15 726
2020 Policy 30 40 20 10 0 0 0 70 10 30
2020 Project management 18 37 23 16 6 0 1 55 23 393
2020 Other services to the public 28 36 20 11 3 0 1 65 14 151
2020 None of the above 29 33 22 10 5 0 1 62 16 517
2019 Client contact centre 35 31 20 4 7 2 2 68 12 134
2019 Health care practitioners 18 33 18 24 0 0 6 55 26 16
2019 Communications or public affairs 26 35 22 11 6 0 0 61 17 111
2019 Access to information and privacy 38 36 8 3 8 0 6 79 12 36
2019 Security 19 45 28 7 0 0 0 64 7 14
2019 Science and technology 26 33 24 11 7 0 0 59 17 140
2019 Library services 74 17 9 0 0 0 0 91 0 10
2019 Administration and operations 34 34 20 7 5 0 1 68 12 394
2019 Human resources 26 28 25 12 9 0 0 54 21 140
2019 Financial management 23 41 21 8 2 1 3 67 11 121
2019 Procurement 24 45 11 13 6 0 0 70 19 16
2019 Information management 27 36 23 9 3 1 2 64 12 150
2019 Information technology 24 33 21 11 10 0 1 57 22 589
2019 Internal audit 81 9 9 0 0 0 0 91 0 10
2019 Evaluation 34 32 16 12 3 3 0 68 15 33
2019 Data sciences 33 32 19 10 4 1 1 66 14 762
2019 Policy 16 60 8 12 4 0 0 76 16 25
2019 Project management 17 33 27 17 6 0 0 50 23 405
2019 Other services to the public 28 32 23 10 7 1 0 60 17 165
2019 None of the above 31 30 21 11 5 0 2 62 16 560
2018 Client contact centre 30 28 23 9 8 0 3 59 18 129
2018 Communications or public affairs 25 31 29 5 8 0 1 57 13 94
2018 Access to information and privacy 41 47 12 0 0 0 0 88 0 23
2018 Science and technology 27 37 26 6 3 1 1 65 9 139
2018 Library services 70 17 13 0 0 0 0 87 0 13
2018 Administration and operations 33 35 20 7 3 0 1 69 11 375
2018 Human resources 24 24 31 15 6 0 0 49 20 137
2018 Financial management 25 37 26 10 1 0 1 63 11 109
2018 Information management 30 32 23 11 1 1 1 64 12 140
2018 Information technology 21 34 24 13 7 1 1 56 20 504
2018 Evaluation 18 48 31 0 3 0 0 66 3 29
2018 Data sciences 27 33 22 10 4 1 1 62 15 726
2018 Policy 31 31 24 3 10 0 0 62 14 29
2018 Project management 16 33 28 16 7 0 0 49 23 365
2018 Other services to the public 26 34 25 9 5 0 1 60 14 136
2018 None of the above 28 30 22 13 7 0 1 58 20 527

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 43 23 16 10 6 1 2 68 16 110
2022 Communications or public affairs 40 27 18 4 8 0 2 69 13 145
2022 Access to information and privacy 50 28 18 2 2 0 0 78 4 45
2022 Security 48 29 9 6 8 0 0 77 14 20
2022 Science and technology 29 30 21 10 8 1 1 60 18 175
2022 Library services 40 24 17 5 13 0 0 65 18 15
2022 Administration and operations 36 29 15 10 9 0 1 65 19 405
2022 Human resources 21 32 23 13 9 1 1 54 22 175
2022 Financial management 25 32 21 15 6 0 1 58 21 110
2022 Procurement 25 26 30 5 5 0 8 56 11 15
2022 Information management 38 33 11 10 7 0 1 72 17 160
2022 Information technology 33 31 17 11 6 1 2 65 18 520
2022 Internal audit 72 28 0 0 0 0 0 100 0 15
2022 Evaluation 36 35 10 7 2 2 7 78 10 40
2022 Data sciences 36 31 17 9 5 0 1 68 15 890
2022 Policy 26 27 27 5 14 0 0 54 19 55
2022 Project management 25 29 24 13 10 0 0 54 22 500
2022 Other services to the public 37 35 15 6 4 1 2 74 10 195
2022 None of the above 32 30 17 10 8 1 3 64 18 575
2020 Client contact centre 35 27 21 7 10 1 0 62 17 111
2020 Communications or public affairs 25 27 26 14 6 2 0 53 20 110
2020 Access to information and privacy 34 33 10 9 11 0 3 69 20 36
2020 Security 42 29 16 8 5 0 0 71 13 18
2020 Science and technology 25 38 15 12 6 0 3 65 19 111
2020 Administration and operations 41 33 16 6 3 0 1 75 10 435
2020 Human resources 35 27 21 8 8 1 1 63 16 166
2020 Financial management 47 29 12 6 5 0 1 77 11 104
2020 Procurement 32 30 13 19 6 0 0 63 25 16
2020 Information management 37 29 22 6 5 0 1 67 11 128
2020 Information technology 35 33 16 9 5 1 1 69 14 498
2020 Internal audit 52 48 0 0 0 0 0 100 0 10
2020 Evaluation 40 28 16 12 4 0 0 68 16 25
2020 Data sciences 34 36 16 9 5 0 0 71 13 727
2020 Policy 54 23 23 0 0 0 0 77 0 30
2020 Project management 32 32 19 11 5 0 0 65 16 395
2020 Other services to the public 32 38 19 6 3 0 2 72 9 151
2020 None of the above 38 32 17 8 4 0 1 70 12 518
2019 Client contact centre 38 28 20 8 3 2 2 68 12 137
2019 Health care practitioners 18 33 18 24 0 0 6 55 26 16
2019 Communications or public affairs 35 35 14 10 5 0 0 70 16 112
2019 Access to information and privacy 42 28 8 11 5 0 6 74 17 36
2019 Security 44 26 23 7 0 0 0 70 7 15
2019 Science and technology 28 40 20 6 6 0 0 68 12 139
2019 Library services 81 10 9 0 0 0 0 91 0 10
2019 Administration and operations 40 33 16 5 5 0 1 74 10 395
2019 Human resources 34 36 16 8 6 0 0 70 14 139
2019 Financial management 31 33 24 6 2 1 2 66 8 121
2019 Procurement 20 50 17 7 6 0 0 70 13 16
2019 Information management 33 34 20 8 2 1 3 69 11 149
2019 Information technology 26 33 20 12 9 0 1 59 21 588
2019 Internal audit 81 9 9 0 0 0 0 91 0 10
2019 Evaluation 51 24 3 22 0 0 0 75 22 33
2019 Data sciences 36 32 19 7 5 1 1 69 12 760
2019 Policy 28 44 16 8 4 0 0 72 12 25
2019 Project management 26 35 23 9 7 0 0 60 16 403
2019 Other services to the public 32 26 26 9 7 1 0 58 16 164
2019 None of the above 34 33 19 7 5 0 1 68 12 561
2018 Client contact centre 34 29 15 13 6 1 2 65 20 129
2018 Communications or public affairs 34 35 20 8 2 0 1 70 10 93
2018 Access to information and privacy 40 51 8 0 0 0 0 92 0 23
2018 Science and technology 28 40 21 6 4 1 1 69 10 139
2018 Library services 60 30 10 0 0 0 0 90 0 13
2018 Administration and operations 37 31 18 9 4 0 1 69 13 374
2018 Human resources 28 30 24 10 7 0 1 59 17 137
2018 Financial management 34 36 13 12 5 0 1 70 17 107
2018 Information management 36 28 25 7 2 0 1 65 10 137
2018 Information technology 25 33 22 12 6 0 1 59 19 505
2018 Evaluation 28 38 24 3 3 0 4 69 7 29
2018 Data sciences 32 32 21 9 4 1 1 65 14 728
2018 Policy 21 45 28 0 7 0 0 66 7 29
2018 Project management 25 36 23 10 6 0 0 61 16 365
2018 Other services to the public 31 36 18 11 3 0 1 68 14 137
2018 None of the above 30 31 21 12 5 1 1 62 17 530

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 24 11 10 6 0 1 73 16 110
2022 Communications or public affairs 54 23 9 6 6 0 3 78 12 145
2022 Access to information and privacy 63 28 0 4 3 0 2 93 7 45
2022 Security 53 27 7 5 0 0 8 87 5 20
2022 Science and technology 51 24 14 5 3 1 2 78 8 175
2022 Library services 45 25 18 0 12 0 0 69 12 15
2022 Administration and operations 47 27 11 6 7 1 1 75 13 405
2022 Human resources 42 25 18 7 7 0 1 68 14 175
2022 Financial management 39 36 18 5 3 0 0 74 8 110
2022 Procurement 38 26 17 10 0 0 8 70 11 15
2022 Information management 47 24 14 6 6 1 2 73 12 155
2022 Information technology 47 29 10 5 6 1 2 78 11 520
2022 Internal audit 77 16 7 0 0 0 0 93 0 15
2022 Evaluation 59 19 5 5 5 2 7 85 10 40
2022 Data sciences 56 25 9 4 5 0 1 82 9 890
2022 Policy 51 33 8 3 5 0 0 84 8 55
2022 Project management 45 28 14 6 7 0 1 73 13 500
2022 Other services to the public 52 25 12 6 3 0 2 79 9 195
2022 None of the above 47 27 12 6 5 1 2 76 12 570
2020 Client contact centre 46 23 16 4 9 1 1 70 14 113
2020 Communications or public affairs 43 31 11 8 6 0 0 74 15 110
2020 Access to information and privacy 50 33 6 6 0 0 6 88 6 36
2020 Security 69 26 0 0 5 0 0 95 5 18
2020 Science and technology 48 22 12 10 6 0 1 71 17 111
2020 Administration and operations 58 19 12 5 4 0 1 78 10 433
2020 Human resources 54 21 10 9 3 1 1 76 13 166
2020 Financial management 54 24 13 6 2 0 0 78 8 105
2020 Procurement 46 24 18 0 13 0 0 69 13 16
2020 Information management 52 27 10 6 3 1 1 80 9 128
2020 Information technology 48 27 13 4 6 1 1 76 10 496
2020 Internal audit 40 60 0 0 0 0 0 100 0 10
2020 Evaluation 40 28 16 16 0 0 0 68 16 25
2020 Data sciences 54 25 11 6 4 0 0 79 9 723
2020 Policy 70 10 17 3 0 0 0 80 3 30
2020 Project management 48 27 14 5 5 0 0 76 10 390
2020 Other services to the public 47 31 10 8 1 2 2 81 10 149
2020 None of the above 52 25 12 6 4 0 1 78 10 519
2019 Client contact centre 45 25 14 5 7 2 2 73 12 136
2019 Health care practitioners 21 43 6 24 0 0 6 68 26 16
2019 Communications or public affairs 52 26 12 6 4 1 0 78 10 112
2019 Access to information and privacy 54 31 6 6 0 0 3 88 6 35
2019 Security 52 21 27 0 0 0 0 73 0 15
2019 Science and technology 46 29 14 6 5 0 0 75 11 140
2019 Library services 81 19 0 0 0 0 0 100 0 10
2019 Administration and operations 48 26 12 5 7 0 1 76 12 395
2019 Human resources 48 23 13 7 6 0 2 73 14 140
2019 Financial management 49 32 8 6 2 1 2 84 8 120
2019 Procurement 44 31 11 13 0 0 0 76 13 16
2019 Information management 43 31 16 5 1 1 3 77 6 148
2019 Information technology 45 27 16 5 6 0 1 73 11 588
2019 Internal audit 81 9 0 0 9 0 0 91 9 10
2019 Evaluation 57 18 6 13 6 0 0 75 19 33
2019 Data sciences 54 24 11 6 4 1 1 79 10 761
2019 Policy 52 16 16 12 4 0 0 68 16 25
2019 Project management 43 28 14 10 5 0 0 72 15 404
2019 Other services to the public 42 32 13 8 4 0 1 75 12 165
2019 None of the above 49 27 12 5 5 0 2 78 10 559

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 27 15 3 6 0 1 75 9 110
2022 Communications or public affairs 57 25 7 5 5 0 2 84 10 145
2022 Access to information and privacy 66 20 8 0 4 0 2 87 4 45
2022 Security 67 21 7 5 0 0 0 88 5 20
2022 Science and technology 44 34 12 6 3 1 2 79 9 175
2022 Library services 63 12 24 0 0 0 0 76 0 15
2022 Administration and operations 53 27 11 5 3 0 1 81 8 405
2022 Human resources 52 20 16 6 6 0 0 72 12 175
2022 Financial management 47 28 18 3 3 0 0 75 7 110
2022 Procurement 54 21 17 0 0 0 8 81 0 15
2022 Information management 56 23 14 3 3 1 0 80 6 155
2022 Information technology 58 24 10 4 2 0 1 83 6 520
2022 Internal audit 70 13 11 6 0 0 0 83 6 15
2022 Evaluation 49 24 9 2 7 2 7 80 10 40
2022 Data sciences 48 28 12 6 5 0 1 77 11 885
2022 Policy 36 29 20 8 7 0 0 65 15 55
2022 Project management 51 26 14 5 3 0 1 77 9 500
2022 Other services to the public 47 27 17 4 3 1 1 76 7 195
2022 None of the above 53 22 11 5 5 1 2 78 10 570
2020 Client contact centre 28 25 19 15 11 0 1 54 26 112
2020 Communications or public affairs 23 27 26 16 7 0 1 51 23 109
2020 Access to information and privacy 26 32 20 17 5 0 0 58 22 36
2020 Security 52 29 10 8 0 0 0 82 8 18
2020 Science and technology 28 29 21 12 10 0 0 57 22 111
2020 Administration and operations 34 31 19 9 6 0 0 65 15 436
2020 Human resources 38 28 16 11 6 0 1 67 17 165
2020 Financial management 35 23 24 16 2 0 0 58 18 105
2020 Procurement 56 25 12 0 6 0 0 82 6 16
2020 Information management 28 30 26 10 5 0 1 59 15 128
2020 Information technology 31 29 21 12 6 0 1 61 18 501
2020 Internal audit 48 40 11 0 0 0 0 89 0 10
2020 Evaluation 24 32 32 8 4 0 0 56 12 25
2020 Data sciences 22 32 24 13 8 0 0 54 21 727
2020 Policy 31 35 17 14 3 0 0 66 17 29
2020 Project management 28 31 25 12 3 0 0 59 16 393
2020 Other services to the public 30 33 21 10 6 0 0 63 16 150
2020 None of the above 28 34 19 11 6 0 2 63 18 520

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 26 14 11 9 0 3 65 20 110
2022 Communications or public affairs 42 33 15 2 7 0 1 77 8 145
2022 Access to information and privacy 42 23 24 10 2 0 0 65 12 45
2022 Security 68 20 5 0 7 0 0 88 7 20
2022 Science and technology 37 30 21 7 3 1 1 68 11 175
2022 Library services 46 30 12 5 7 0 0 76 12 15
2022 Administration and operations 31 34 19 8 7 0 0 66 15 405
2022 Human resources 31 27 19 13 9 1 0 58 22 175
2022 Financial management 33 32 23 10 3 0 0 65 13 110
2022 Procurement 46 22 20 5 0 0 7 73 6 15
2022 Information management 34 32 19 8 4 0 2 68 13 155
2022 Information technology 40 32 13 7 5 1 2 74 12 520
2022 Internal audit 24 65 11 0 0 0 0 89 0 15
2022 Evaluation 34 31 13 5 7 2 7 72 14 40
2022 Data sciences 37 34 16 8 4 0 1 72 12 885
2022 Policy 36 42 15 3 5 0 0 77 8 55
2022 Project management 28 35 17 11 8 1 1 63 19 500
2022 Other services to the public 39 36 11 7 5 0 1 76 12 195
2022 None of the above 36 30 18 7 7 1 2 68 14 570
2020 Client contact centre 26 36 17 13 8 0 1 62 21 112
2020 Communications or public affairs 19 33 24 15 6 2 0 53 22 109
2020 Access to information and privacy 31 39 16 3 11 0 0 70 14 36
2020 Security 49 34 10 0 6 0 0 84 6 18
2020 Science and technology 29 32 21 6 8 1 3 63 15 111
2020 Administration and operations 30 35 19 8 7 0 1 66 15 434
2020 Human resources 32 28 21 8 10 0 0 60 19 164
2020 Financial management 36 29 19 8 8 0 0 65 16 105
2020 Procurement 50 32 13 6 0 0 0 82 6 16
2020 Information management 30 32 22 11 4 0 1 62 15 128
2020 Information technology 33 31 20 10 5 1 1 65 15 501
2020 Internal audit 29 21 31 19 0 0 0 50 19 10
2020 Evaluation 40 36 8 12 4 0 0 76 16 25
2020 Data sciences 33 32 22 9 4 0 0 65 13 726
2020 Policy 34 30 30 7 0 0 0 63 7 30
2020 Project management 25 33 25 11 5 0 1 59 16 395
2020 Other services to the public 29 35 20 9 6 0 1 65 15 151
2020 None of the above 33 31 19 10 4 1 1 66 14 518
2019 Client contact centre 41 28 20 4 4 2 1 71 8 136
2019 Health care practitioners 39 55 0 6 0 0 0 94 6 16
2019 Communications or public affairs 39 30 18 9 3 2 0 70 11 112
2019 Access to information and privacy 31 25 30 3 6 0 6 59 9 36
2019 Security 33 29 23 14 0 0 0 62 14 14
2019 Science and technology 36 31 21 7 4 0 1 68 11 140
2019 Library services 64 27 9 0 0 0 0 91 0 10
2019 Administration and operations 35 36 17 7 4 0 1 72 11 395
2019 Human resources 39 28 18 9 6 0 0 67 16 140
2019 Financial management 37 28 20 8 4 1 2 67 13 121
2019 Procurement 26 63 11 0 0 0 0 89 0 16
2019 Information management 38 38 16 7 0 1 1 77 7 149
2019 Information technology 34 32 20 10 4 0 0 67 14 589
2019 Internal audit 41 28 20 10 0 0 0 70 10 10
2019 Evaluation 49 20 15 13 3 0 0 69 16 33
2019 Data sciences 45 30 15 7 2 1 1 75 9 761
2019 Policy 36 40 20 4 0 0 0 76 4 25
2019 Project management 30 30 21 14 6 0 0 60 19 404
2019 Other services to the public 41 27 13 9 8 0 1 69 18 164
2019 None of the above 41 28 17 7 4 0 2 71 11 559
2018 Client contact centre 34 31 17 10 6 0 2 66 17 128
2018 Communications or public affairs 34 40 15 9 0 0 2 76 9 92
2018 Access to information and privacy 41 38 16 4 0 0 0 80 4 23
2018 Science and technology 26 36 22 9 5 1 1 63 14 138
2018 Library services 56 38 7 0 0 0 0 93 0 13
2018 Administration and operations 37 35 16 7 2 0 2 74 10 375
2018 Human resources 28 29 18 15 9 0 0 57 24 137
2018 Financial management 30 35 24 8 3 0 1 66 11 108
2018 Information management 31 39 18 9 2 0 1 71 11 140
2018 Information technology 30 34 22 9 4 1 1 64 13 503
2018 Evaluation 37 32 23 7 0 0 0 70 7 29
2018 Data sciences 34 33 20 7 4 1 1 69 11 725
2018 Policy 38 31 24 3 0 0 3 71 4 29
2018 Project management 24 38 21 11 6 0 0 62 17 364
2018 Other services to the public 34 35 19 9 2 0 1 69 12 137
2018 None of the above 34 31 19 11 4 1 1 66 15 528

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 18 14 6 12 0 4 67 18 110
2022 Communications or public affairs 34 16 15 12 17 0 5 53 31 145
2022 Access to information and privacy 56 7 18 6 12 0 0 64 18 45
2022 Security 74 3 15 0 3 5 0 81 3 20
2022 Science and technology 33 18 19 11 16 1 3 53 27 175
2022 Library services 33 18 12 5 32 0 0 51 37 15
2022 Administration and operations 41 17 15 11 13 0 4 60 24 405
2022 Human resources 48 19 15 8 10 0 0 67 19 175
2022 Financial management 33 23 17 7 16 1 2 58 24 110
2022 Procurement 45 14 25 10 5 0 0 59 16 15
2022 Information management 32 19 10 14 22 0 3 52 37 160
2022 Information technology 29 18 15 11 23 1 3 50 35 520
2022 Internal audit 16 38 27 6 13 0 0 54 19 15
2022 Evaluation 26 19 21 14 14 2 4 48 29 40
2022 Data sciences 34 17 18 10 17 1 3 53 29 885
2022 Policy 24 21 12 14 27 1 0 46 42 55
2022 Project management 27 15 21 13 22 1 1 43 35 495
2022 Other services to the public 40 22 12 7 14 2 3 65 22 195
2022 None of the above 32 17 15 14 18 0 4 52 33 570
2020 Client contact centre 49 26 13 4 6 0 2 77 10 113
2020 Communications or public affairs 52 25 15 5 1 1 1 79 6 110
2020 Access to information and privacy 41 15 23 12 3 0 7 60 16 35
2020 Security 84 16 0 0 0 0 0 100 0 18
2020 Science and technology 37 30 19 9 1 1 3 70 10 112
2020 Administration and operations 53 27 10 5 2 0 2 81 8 435
2020 Human resources 53 28 14 3 1 0 1 82 4 164
2020 Financial management 56 24 14 2 3 0 1 81 5 105
2020 Procurement 63 32 6 0 0 0 0 94 0 16
2020 Information management 52 28 13 4 2 0 1 81 6 128
2020 Information technology 52 27 13 5 2 0 2 80 7 498
2020 Internal audit 60 40 0 0 0 0 0 100 0 10
2020 Evaluation 32 24 36 4 4 0 0 56 8 25
2020 Data sciences 42 33 15 6 3 0 0 75 9 717
2020 Policy 48 24 21 3 0 0 3 75 4 29
2020 Project management 46 28 17 6 3 0 1 74 9 391
2020 Other services to the public 45 31 16 6 1 0 1 76 8 151
2020 None of the above 46 30 15 5 3 0 1 77 8 515
2019 Client contact centre 63 20 7 1 1 0 8 90 3 136
2019 Health care practitioners 51 24 6 18 0 0 0 76 18 16
2019 Communications or public affairs 60 21 11 2 6 0 0 81 8 112
2019 Access to information and privacy 66 14 9 6 0 0 6 84 6 35
2019 Security 56 36 7 0 0 0 0 93 0 14
2019 Science and technology 60 24 7 3 4 0 2 85 7 139
2019 Library services 56 36 9 0 0 0 0 91 0 10
2019 Administration and operations 63 19 10 3 2 0 3 84 5 394
2019 Human resources 72 16 7 3 1 0 1 88 4 139
2019 Financial management 65 19 8 2 1 1 3 88 3 121
2019 Procurement 55 45 0 0 0 0 0 100 0 16
2019 Information management 57 24 7 7 1 1 3 84 9 150
2019 Information technology 58 23 9 4 3 0 2 83 8 585
2019 Internal audit 60 20 20 0 0 0 0 80 0 10
2019 Evaluation 61 24 6 10 0 0 0 84 10 33
2019 Data sciences 60 22 10 4 3 1 1 83 8 763
2019 Policy 60 24 12 4 0 0 0 84 4 25
2019 Project management 60 25 9 3 2 0 1 86 5 403
2019 Other services to the public 61 22 10 5 2 0 1 83 7 163
2019 None of the above 54 24 11 5 4 0 2 80 9 561
2018 Client contact centre 53 23 13 4 4 0 4 79 8 128
2018 Communications or public affairs 55 24 11 6 4 0 0 79 11 92
2018 Access to information and privacy 54 22 23 0 0 0 0 77 0 21
2018 Science and technology 57 26 7 6 3 1 1 84 9 138
2018 Library services 64 20 17 0 0 0 0 83 0 13
2018 Administration and operations 64 16 8 5 3 1 4 84 8 375
2018 Human resources 52 24 13 4 3 0 4 79 7 137
2018 Financial management 63 20 11 5 1 0 0 83 6 107
2018 Information management 51 23 14 5 6 0 1 75 11 140
2018 Information technology 50 25 14 5 3 1 3 77 9 505
2018 Evaluation 55 10 22 0 10 0 4 67 10 29
2018 Data sciences 52 23 12 6 4 0 3 77 11 724
2018 Policy 69 21 3 0 3 0 3 93 4 29
2018 Project management 55 24 11 6 2 0 1 81 8 363
2018 Other services to the public 51 24 15 6 1 0 3 77 8 136
2018 None of the above 55 23 11 5 4 0 2 79 9 529

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 40 22 3 3 0 1 72 6 110
2022 Communications or public affairs 32 28 18 9 11 0 1 61 21 145
2022 Access to information and privacy 32 38 16 9 6 0 0 69 14 45
2022 Security 44 30 21 0 0 0 5 78 0 20
2022 Science and technology 34 31 17 10 5 1 2 67 16 175
2022 Library services 38 20 17 18 7 0 0 58 25 15
2022 Administration and operations 37 34 16 6 6 0 1 72 12 405
2022 Human resources 33 35 17 9 6 0 0 68 15 175
2022 Financial management 24 38 18 12 8 0 0 62 20 110
2022 Procurement 19 63 5 13 0 0 0 83 13 15
2022 Information management 36 30 17 9 7 0 0 67 16 160
2022 Information technology 44 30 13 7 5 1 2 75 11 525
2022 Internal audit 53 47 0 0 0 0 0 100 0 15
2022 Evaluation 29 28 25 6 8 2 2 60 15 40
2022 Data sciences 30 36 19 7 8 0 1 66 15 890
2022 Policy 32 37 18 5 8 0 0 69 14 55
2022 Project management 31 34 17 9 8 1 0 66 17 495
2022 Other services to the public 34 38 15 4 7 0 2 73 11 195
2022 None of the above 30 33 20 9 6 0 1 64 15 570
2020 Client contact centre 27 31 24 8 10 0 1 58 18 113
2020 Communications or public affairs 13 37 32 11 7 0 0 50 18 109
2020 Access to information and privacy 13 45 20 14 9 0 0 58 22 36
2020 Security 26 63 10 0 0 0 0 90 0 18
2020 Science and technology 23 37 20 13 5 0 3 61 18 112
2020 Administration and operations 30 42 17 7 3 0 0 72 10 432
2020 Human resources 32 35 21 9 2 0 1 67 11 166
2020 Financial management 33 32 22 9 3 0 1 65 12 105
2020 Procurement 52 17 25 0 6 0 0 69 6 16
2020 Information management 20 43 18 14 5 0 1 63 19 128
2020 Information technology 38 37 16 6 3 0 0 75 9 501
2020 Internal audit 19 81 0 0 0 0 0 100 0 10
2020 Evaluation 28 36 32 4 0 0 0 64 4 25
2020 Data sciences 24 39 24 9 4 0 0 63 13 727
2020 Policy 33 30 23 10 3 0 0 63 13 30
2020 Project management 26 37 24 9 5 0 1 62 14 389
2020 Other services to the public 26 43 18 9 4 0 0 69 13 151
2020 None of the above 25 36 25 9 5 0 0 61 14 519

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 62 19 6 5 0 0 7 88 6 110
2022 Communications or public affairs 69 4 7 3 5 1 10 82 10 145
2022 Access to information and privacy 69 11 3 4 6 0 8 86 11 45
2022 Security 66 11 4 0 0 0 19 95 0 20
2022 Science and technology 58 14 5 3 5 0 14 84 10 175
2022 Library services 61 18 0 0 7 0 14 92 8 15
2022 Administration and operations 68 13 6 2 3 0 7 87 6 405
2022 Human resources 60 13 7 5 3 2 9 82 10 175
2022 Financial management 67 17 8 0 5 0 3 87 5 110
2022 Procurement 59 5 0 5 0 0 31 92 8 15
2022 Information management 51 20 7 6 7 2 6 78 14 160
2022 Information technology 60 12 8 3 5 1 11 82 9 525
2022 Internal audit 88 5 6 0 0 0 0 94 0 15
2022 Evaluation 56 16 7 5 0 2 14 86 5 40
2022 Data sciences 66 13 5 2 4 1 8 87 7 885
2022 Policy 63 17 5 2 8 0 5 84 11 55
2022 Project management 61 14 7 3 4 1 10 85 8 500
2022 Other services to the public 61 13 4 2 4 1 16 89 7 195
2022 None of the above 61 11 6 4 6 2 12 82 11 575
2020 Client contact centre 58 18 10 4 2 0 8 83 6 112
2020 Communications or public affairs 75 9 8 3 3 0 2 86 6 108
2020 Access to information and privacy 56 22 11 0 6 0 6 82 6 36
2020 Security 85 15 0 0 0 0 0 100 0 18
2020 Science and technology 59 18 8 6 2 0 7 83 8 111
2020 Administration and operations 68 17 5 3 1 1 4 90 5 434
2020 Human resources 73 15 3 3 1 0 5 93 4 165
2020 Financial management 77 14 3 1 1 0 4 95 2 104
2020 Procurement 75 13 12 0 0 0 0 88 0 16
2020 Information management 66 18 8 1 2 1 4 89 3 128
2020 Information technology 72 15 6 1 1 1 5 92 2 496
2020 Internal audit 90 10 0 0 0 0 0 100 0 10
2020 Evaluation 60 16 12 4 4 0 4 79 8 25
2020 Data sciences 71 15 6 2 1 0 5 90 4 724
2020 Policy 73 3 7 0 0 0 17 92 0 30
2020 Project management 69 16 7 2 2 0 5 89 4 393
2020 Other services to the public 70 16 4 3 0 0 7 93 3 151
2020 None of the above 68 13 6 2 2 1 8 89 4 517
2019 Client contact centre 77 10 4 2 0 1 7 94 2 136
2019 Health care practitioners 57 19 6 12 0 0 6 81 13 16
2019 Communications or public affairs 77 13 4 2 2 0 3 92 4 112
2019 Access to information and privacy 80 6 6 0 0 0 9 94 0 36
2019 Security 83 17 0 0 0 0 0 100 0 14
2019 Science and technology 79 9 4 0 3 1 5 93 3 139
2019 Library services 90 0 0 0 0 0 10 100 0 10
2019 Administration and operations 77 10 4 2 0 1 7 93 2 396
2019 Human resources 79 11 4 1 0 0 5 95 2 140
2019 Financial management 77 6 4 0 0 1 12 95 0 121
2019 Procurement 69 19 6 0 0 0 6 94 0 16
2019 Information management 73 13 4 1 0 2 7 94 1 150
2019 Information technology 77 10 2 1 1 1 8 95 2 587
2019 Internal audit 91 9 0 0 0 0 0 100 0 10
2019 Evaluation 78 9 3 7 3 0 0 87 10 33
2019 Data sciences 77 10 2 1 1 1 7 95 3 760
2019 Policy 80 12 4 0 0 0 4 96 0 25
2019 Project management 78 11 3 1 1 0 6 95 2 405
2019 Other services to the public 79 9 5 1 1 0 6 94 1 165
2019 None of the above 75 8 4 1 1 1 10 93 2 557
2018 Client contact centre 71 15 6 2 2 0 5 90 4 128
2018 Communications or public affairs 78 10 1 3 1 1 6 94 4 94
2018 Access to information and privacy 75 14 8 0 0 3 0 92 0 23
2018 Science and technology 76 9 4 0 0 1 10 96 0 139
2018 Library services 76 10 7 0 0 0 7 93 0 13
2018 Administration and operations 77 9 4 2 1 0 7 93 3 376
2018 Human resources 73 10 7 1 1 0 9 91 2 135
2018 Financial management 83 9 5 3 0 0 0 92 3 109
2018 Information management 72 18 3 4 0 0 4 93 4 138
2018 Information technology 68 14 7 2 1 2 6 89 3 503
2018 Evaluation 80 10 11 0 0 0 0 89 0 29
2018 Data sciences 75 11 5 1 1 1 6 92 2 728
2018 Policy 76 14 7 0 3 0 0 90 3 29
2018 Project management 80 10 3 0 2 0 4 95 2 364
2018 Other services to the public 73 13 9 0 1 1 4 90 1 137
2018 None of the above 74 11 4 2 1 1 7 92 3 526

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 78 10 4 2 0 1 6 94 2 110
2022 Communications or public affairs 77 7 2 1 4 1 9 92 5 145
2022 Access to information and privacy 80 3 4 3 2 2 6 91 5 45
2022 Security 61 4 11 5 0 0 19 81 6 20
2022 Science and technology 76 8 2 2 3 2 6 92 5 175
2022 Library services 75 6 5 7 0 0 7 87 8 15
2022 Administration and operations 77 9 4 2 2 2 5 92 4 405
2022 Human resources 75 7 4 2 3 0 8 91 5 170
2022 Financial management 83 6 1 2 3 0 5 94 6 110
2022 Procurement 53 5 0 11 5 5 21 78 22 15
2022 Information management 69 14 5 2 2 2 7 90 4 155
2022 Information technology 74 8 3 2 3 2 7 91 6 525
2022 Internal audit 95 0 0 0 0 5 0 100 0 15
2022 Evaluation 72 8 2 3 0 7 7 94 3 40
2022 Data sciences 79 8 3 1 2 1 6 93 3 890
2022 Policy 66 16 7 0 3 4 4 89 4 55
2022 Project management 77 9 3 2 3 2 5 92 5 500
2022 Other services to the public 76 7 4 2 1 2 9 93 3 195
2022 None of the above 73 9 5 2 2 3 6 90 5 570
2020 Client contact centre 78 10 3 1 1 1 6 94 2 112
2020 Communications or public affairs 87 9 0 2 1 1 0 97 3 109
2020 Access to information and privacy 75 14 3 0 0 0 9 97 0 36
2020 Security 84 16 0 0 0 0 0 100 0 18
2020 Science and technology 74 9 3 4 1 3 6 91 6 110
2020 Administration and operations 84 7 2 1 2 1 3 94 3 436
2020 Human resources 84 6 2 2 2 1 3 94 4 165
2020 Financial management 86 7 2 1 2 0 3 95 3 105
2020 Procurement 100 0 0 0 0 0 0 100 0 16
2020 Information management 81 10 6 2 1 0 1 91 3 127
2020 Information technology 85 6 2 1 3 1 2 94 4 497
2020 Internal audit 100 0 0 0 0 0 0 100 0 10
2020 Evaluation 80 4 8 8 0 0 0 84 8 25
2020 Data sciences 86 6 3 1 1 0 3 95 2 725
2020 Policy 77 7 10 3 0 0 3 86 3 30
2020 Project management 84 5 4 2 1 0 4 93 3 390
2020 Other services to the public 76 12 3 1 1 2 5 94 2 151
2020 None of the above 83 8 2 1 1 0 4 95 3 515
2019 Client contact centre 73 11 6 4 2 0 4 87 6 136
2019 Health care practitioners 70 12 0 6 6 0 6 87 13 16
2019 Communications or public affairs 83 9 2 2 2 0 2 95 4 111
2019 Access to information and privacy 75 14 0 3 3 0 6 94 6 37
2019 Security 74 14 7 0 6 0 0 87 6 15
2019 Science and technology 82 9 4 2 1 1 2 93 2 141
2019 Library services 100 0 0 0 0 0 0 100 0 11
2019 Administration and operations 77 9 6 2 4 1 2 88 6 397
2019 Human resources 78 10 3 3 1 0 4 92 5 140
2019 Financial management 83 7 3 2 0 0 5 94 3 120
2019 Procurement 80 20 0 0 0 0 0 100 0 16
2019 Information management 77 8 7 1 1 1 5 90 2 149
2019 Information technology 78 9 3 2 4 2 2 91 6 586
2019 Internal audit 91 9 0 0 0 0 0 100 0 10
2019 Evaluation 68 12 6 6 3 0 4 84 10 32
2019 Data sciences 80 9 4 2 3 1 3 92 5 762
2019 Policy 88 4 4 0 4 0 0 92 4 25
2019 Project management 77 9 4 2 4 0 2 89 6 403
2019 Other services to the public 77 12 3 4 1 1 2 92 5 165
2019 None of the above 76 11 3 1 3 1 5 92 4 563
2018 Client contact centre 71 11 7 2 4 0 5 86 6 129
2018 Communications or public affairs 73 14 6 1 1 1 3 91 2 94
2018 Access to information and privacy 65 12 14 4 4 0 0 78 8 23
2018 Science and technology 82 9 1 1 2 1 4 95 3 139
2018 Library services 100 0 0 0 0 0 0 100 0 13
2018 Administration and operations 76 10 4 2 2 1 5 92 4 373
2018 Human resources 77 9 3 3 1 0 6 92 5 136
2018 Financial management 84 9 5 2 0 1 0 93 2 107
2018 Information management 78 9 6 2 2 1 3 90 4 140
2018 Information technology 73 11 4 2 4 2 4 89 6 504
2018 Evaluation 70 10 11 0 3 3 3 85 3 29
2018 Data sciences 77 11 4 2 3 1 3 91 5 726
2018 Policy 86 0 10 0 0 3 0 89 0 29
2018 Project management 81 9 4 2 2 0 1 91 4 364
2018 Other services to the public 79 10 3 2 3 1 3 92 5 136
2018 None of the above 76 11 5 1 3 1 4 91 4 527

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 70 16 6 2 0 0 7 92 2 110
2022 Communications or public affairs 69 19 3 1 4 1 3 92 5 145
2022 Access to information and privacy 68 19 4 5 2 2 0 89 7 45
2022 Security 71 18 0 5 0 0 6 95 5 20
2022 Science and technology 76 13 3 0 1 1 6 95 2 175
2022 Library services 75 18 0 0 0 0 7 100 0 15
2022 Administration and operations 69 16 8 3 1 0 3 88 4 405
2022 Human resources 70 14 8 1 1 0 6 89 3 175
2022 Financial management 76 13 3 4 1 0 3 92 5 110
2022 Procurement 60 15 8 0 5 5 7 85 6 15
2022 Information management 68 20 4 3 1 1 3 92 4 160
2022 Information technology 71 15 5 2 2 1 5 91 4 525
2022 Internal audit 95 0 0 5 0 0 0 95 5 15
2022 Evaluation 80 6 0 7 0 2 5 92 8 40
2022 Data sciences 77 14 3 2 1 0 3 94 3 885
2022 Policy 59 34 3 0 2 2 0 95 2 55
2022 Project management 67 21 5 2 1 1 2 91 4 495
2022 Other services to the public 74 12 4 3 0 1 5 92 3 195
2022 None of the above 72 16 4 2 1 1 4 93 3 570
2020 Client contact centre 71 15 6 2 1 0 4 90 3 113
2020 Communications or public affairs 81 15 3 0 1 0 0 96 1 109
2020 Access to information and privacy 69 11 17 0 0 0 3 83 0 36
2020 Security 87 8 5 0 0 0 0 95 0 18
2020 Science and technology 70 14 6 6 2 0 2 86 8 111
2020 Administration and operations 74 17 6 1 1 0 1 92 2 434
2020 Human resources 75 13 6 2 1 0 4 91 3 165
2020 Financial management 79 10 5 2 1 0 3 92 3 105
2020 Procurement 75 18 6 0 0 0 0 94 0 16
2020 Information management 72 15 9 2 1 0 1 88 3 128
2020 Information technology 73 17 4 2 1 1 2 92 3 500
2020 Internal audit 90 10 0 0 0 0 0 100 0 10
2020 Evaluation 63 33 4 0 0 0 0 96 0 24
2020 Data sciences 76 17 4 1 1 0 1 94 2 726
2020 Policy 80 13 7 0 0 0 0 93 0 30
2020 Project management 71 18 6 3 1 0 2 90 4 392
2020 Other services to the public 78 13 4 1 1 1 2 94 2 149
2020 None of the above 73 16 5 1 1 0 2 92 3 516
2019 Client contact centre 65 19 5 3 4 0 3 87 8 135
2019 Health care practitioners 45 24 24 0 6 0 0 70 6 16
2019 Communications or public affairs 66 24 5 3 1 0 1 91 4 111
2019 Access to information and privacy 64 16 8 5 3 0 3 83 8 37
2019 Security 55 38 7 0 0 0 0 93 0 14
2019 Science and technology 69 20 7 3 1 0 1 89 4 139
2019 Library services 87 13 0 0 0 0 0 100 0 10
2019 Administration and operations 62 23 8 2 3 0 1 87 5 398
2019 Human resources 62 22 9 5 1 0 1 85 6 140
2019 Financial management 70 22 2 2 1 0 4 96 3 121
2019 Procurement 56 37 7 0 0 0 0 93 0 16
2019 Information management 63 20 10 3 0 1 3 86 3 148
2019 Information technology 64 22 8 3 2 0 1 87 5 585
2019 Internal audit 71 19 10 0 0 0 0 90 0 10
2019 Evaluation 53 27 9 6 0 0 4 84 6 32
2019 Data sciences 69 20 6 3 1 0 1 90 4 761
2019 Policy 72 20 8 0 0 0 0 92 0 25
2019 Project management 53 30 10 3 3 0 0 84 6 403
2019 Other services to the public 60 26 8 3 2 1 0 87 5 163
2019 None of the above 64 22 6 2 2 1 3 90 4 559
2018 Client contact centre 62 20 7 6 4 0 2 84 10 128
2018 Communications or public affairs 65 20 7 3 3 0 1 86 7 93
2018 Access to information and privacy 69 9 18 0 4 0 0 78 4 23
2018 Science and technology 65 22 6 2 1 1 3 90 3 140
2018 Library services 68 25 0 0 0 0 7 100 0 13
2018 Administration and operations 60 24 10 2 2 0 2 86 5 378
2018 Human resources 66 14 11 6 1 0 3 83 7 137
2018 Financial management 72 19 5 3 1 0 0 91 4 109
2018 Information management 58 27 11 2 1 0 1 86 2 140
2018 Information technology 55 28 9 4 2 0 1 84 6 508
2018 Evaluation 70 14 13 3 0 0 0 84 3 29
2018 Data sciences 65 21 9 2 2 1 1 87 4 723
2018 Policy 76 7 10 0 7 0 0 83 7 29
2018 Project management 55 29 11 4 1 0 0 84 5 367
2018 Other services to the public 61 27 6 1 3 0 2 90 4 135
2018 None of the above 59 24 8 5 1 0 2 86 6 529

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 66 17 8 0 2 0 7 89 3 110
2022 Communications or public affairs 70 13 5 3 6 1 3 86 9 145
2022 Access to information and privacy 72 17 7 3 0 0 0 90 3 45
2022 Security 70 18 0 5 0 0 6 95 5 20
2022 Science and technology 73 14 3 3 3 1 3 91 6 175
2022 Library services 69 12 0 5 7 0 7 87 13 15
2022 Administration and operations 67 15 6 4 4 0 3 85 9 405
2022 Human resources 65 15 6 5 3 0 6 85 8 170
2022 Financial management 73 16 2 2 5 0 2 90 7 110
2022 Procurement 72 0 17 5 5 0 0 72 10 15
2022 Information management 64 15 6 6 6 1 3 82 12 160
2022 Information technology 69 14 4 2 5 1 4 88 8 525
2022 Internal audit 100 0 0 0 0 0 0 100 0 15
2022 Evaluation 70 11 5 3 5 5 2 87 8 40
2022 Data sciences 71 14 6 3 2 0 3 88 5 890
2022 Policy 63 18 11 4 1 2 0 83 6 55
2022 Project management 66 15 8 4 4 0 2 84 8 495
2022 Other services to the public 70 12 6 3 2 1 5 88 5 195
2022 None of the above 68 14 7 4 4 1 3 85 8 570
2020 Client contact centre 75 14 7 1 0 1 3 92 1 113
2020 Communications or public affairs 69 15 6 7 1 0 1 85 8 108
2020 Access to information and privacy 67 20 10 0 0 0 3 90 0 36
2020 Security 77 10 8 5 0 0 0 87 5 18
2020 Science and technology 66 13 6 7 4 1 3 83 11 111
2020 Administration and operations 73 12 8 3 3 0 1 86 6 436
2020 Human resources 70 12 6 3 4 0 4 86 7 166
2020 Financial management 82 10 1 1 3 0 3 95 4 104
2020 Procurement 75 18 6 0 0 0 0 94 0 16
2020 Information management 71 16 7 2 2 0 1 88 4 128
2020 Information technology 77 12 5 2 2 1 1 91 4 497
2020 Internal audit 100 0 0 0 0 0 0 100 0 10
2020 Evaluation 58 34 8 0 0 0 0 92 0 24
2020 Data sciences 73 14 6 3 3 0 1 88 6 725
2020 Policy 80 10 10 0 0 0 0 90 0 30
2020 Project management 71 17 6 2 2 1 1 90 4 393
2020 Other services to the public 69 18 4 4 2 1 2 90 6 150
2020 None of the above 72 15 4 3 3 0 2 90 6 518
2019 Client contact centre 66 13 9 4 4 0 4 82 9 136
2019 Health care practitioners 57 12 6 18 0 0 6 74 19 16
2019 Communications or public affairs 71 15 8 2 3 0 1 88 4 112
2019 Access to information and privacy 75 11 3 5 0 0 6 91 6 37
2019 Security 51 36 7 0 6 0 0 87 6 14
2019 Science and technology 73 16 6 2 2 0 2 91 4 141
2019 Library services 91 9 0 0 0 0 0 100 0 11
2019 Administration and operations 66 20 7 3 3 0 0 86 6 395
2019 Human resources 68 17 6 2 6 0 1 85 9 140
2019 Financial management 73 11 9 2 0 0 5 89 2 121
2019 Procurement 56 38 0 0 6 0 0 94 6 16
2019 Information management 63 18 10 3 1 1 3 85 5 149
2019 Information technology 67 16 7 3 4 1 2 85 8 582
2019 Internal audit 81 19 0 0 0 0 0 100 0 10
2019 Evaluation 75 9 0 12 0 0 4 87 13 32
2019 Data sciences 68 17 7 4 3 0 1 85 7 758
2019 Policy 71 25 4 0 0 0 0 96 0 24
2019 Project management 59 19 11 3 6 0 0 79 9 405
2019 Other services to the public 66 19 8 3 4 0 1 85 7 163
2019 None of the above 62 20 8 3 4 1 2 85 7 562
2018 Client contact centre 59 16 11 6 7 0 2 76 13 128
2018 Communications or public affairs 62 15 13 2 5 1 1 79 8 92
2018 Access to information and privacy 62 8 17 8 4 0 0 70 12 23
2018 Science and technology 63 21 7 3 2 1 3 86 6 139
2018 Library services 54 29 10 0 0 0 7 89 0 13
2018 Administration and operations 63 18 9 5 3 0 1 83 8 377
2018 Human resources 60 17 9 10 1 0 3 79 12 137
2018 Financial management 68 22 5 5 0 1 0 90 5 109
2018 Information management 59 27 4 4 4 0 2 88 8 140
2018 Information technology 59 22 10 4 3 1 2 83 8 505
2018 Evaluation 73 0 20 3 3 0 0 73 7 28
2018 Data sciences 65 16 8 4 4 1 1 83 9 723
2018 Policy 69 17 7 3 3 0 0 86 7 29
2018 Project management 58 25 10 4 2 0 0 83 6 365
2018 Other services to the public 62 25 5 3 3 1 1 89 6 135
2018 None of the above 57 22 12 5 3 0 1 80 8 526

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 65 8 5 3 1 0 19 90 4 110
2022 Communications or public affairs 61 9 2 3 2 1 22 91 6 145
2022 Access to information and privacy 65 14 4 2 0 0 15 93 2 45
2022 Security 79 0 0 3 0 0 18 96 4 20
2022 Science and technology 70 9 3 2 1 1 15 93 4 175
2022 Library services 69 18 0 0 0 0 14 100 0 15
2022 Administration and operations 58 13 7 2 1 0 18 88 4 405
2022 Human resources 66 10 5 1 2 0 17 91 3 170
2022 Financial management 74 6 3 1 2 1 13 92 5 110
2022 Procurement 50 5 5 0 6 0 34 83 9 15
2022 Information management 64 13 4 2 1 1 17 93 3 155
2022 Information technology 64 11 3 1 1 1 20 94 2 520
2022 Internal audit 80 7 0 0 5 0 7 94 6 15
2022 Evaluation 47 10 4 5 0 5 29 86 8 40
2022 Data sciences 69 9 3 1 0 0 16 95 2 890
2022 Policy 62 14 5 2 0 2 15 92 2 55
2022 Project management 62 17 7 3 2 0 9 88 5 495
2022 Other services to the public 60 10 5 1 0 1 24 92 1 195
2022 None of the above 61 13 4 1 1 1 19 92 2 570
2020 Client contact centre 54 10 8 2 0 0 26 87 2 112
2020 Communications or public affairs 76 8 2 0 2 0 12 96 2 109
2020 Access to information and privacy 53 23 6 0 0 0 17 93 0 35
2020 Security 58 13 0 0 0 0 29 100 0 18
2020 Science and technology 59 11 5 9 2 0 14 82 13 111
2020 Administration and operations 62 14 5 1 0 1 18 93 1 433
2020 Human resources 62 15 3 2 0 0 19 94 2 166
2020 Financial management 71 14 5 2 0 0 8 93 2 105
2020 Procurement 58 6 0 6 0 0 30 91 9 16
2020 Information management 59 9 2 1 1 0 27 93 4 128
2020 Information technology 66 11 6 1 1 1 15 91 2 500
2020 Internal audit 60 21 0 10 0 0 10 89 11 10
2020 Evaluation 54 16 4 0 0 0 25 94 0 24
2020 Data sciences 68 10 4 1 1 0 15 93 2 724
2020 Policy 70 10 0 0 0 0 20 100 0 30
2020 Project management 57 25 8 1 3 0 7 88 4 395
2020 Other services to the public 61 14 3 1 0 2 18 94 2 150
2020 None of the above 62 12 4 2 0 0 20 93 2 520
2019 Client contact centre 66 5 5 1 3 0 21 90 5 135
2019 Health care practitioners 63 6 6 0 6 0 18 85 7 16
2019 Communications or public affairs 63 10 5 1 2 0 20 90 3 112
2019 Access to information and privacy 65 8 8 3 0 0 16 87 3 37
2019 Security 86 0 0 0 7 0 7 92 8 14
2019 Science and technology 65 15 5 3 3 0 9 88 6 140
2019 Library services 100 0 0 0 0 0 0 100 0 11
2019 Administration and operations 57 14 6 2 1 0 20 89 3 393
2019 Human resources 66 8 2 1 1 0 22 95 3 140
2019 Financial management 66 15 1 1 0 0 17 98 1 120
2019 Procurement 48 32 8 0 0 0 13 91 0 15
2019 Information management 59 10 5 3 0 1 22 89 4 150
2019 Information technology 61 12 5 3 1 1 17 89 5 583
2019 Internal audit 70 30 0 0 0 0 0 100 0 10
2019 Evaluation 55 6 6 0 0 0 33 91 0 32
2019 Data sciences 65 11 3 2 1 0 18 93 3 758
2019 Policy 63 12 17 0 0 0 8 82 0 24
2019 Project management 53 22 12 2 3 0 7 81 6 402
2019 Other services to the public 63 12 4 2 1 0 18 91 4 165
2019 None of the above 55 14 4 2 1 1 23 90 4 559
2018 Client contact centre 58 12 6 4 2 0 19 86 7 128
2018 Communications or public affairs 57 11 5 1 1 0 24 90 3 92
2018 Access to information and privacy 62 4 4 0 0 0 29 94 0 23
2018 Science and technology 57 15 5 4 2 1 17 87 7 138
2018 Library services 79 7 0 0 0 0 14 100 0 13
2018 Administration and operations 54 13 5 3 1 0 23 88 4 377
2018 Human resources 62 10 4 2 0 0 22 92 3 136
2018 Financial management 66 12 3 1 0 0 19 96 1 108
2018 Information management 52 14 5 0 0 0 29 93 0 139
2018 Information technology 54 17 6 3 0 0 20 89 4 507
2018 Evaluation 51 10 7 0 0 0 32 90 0 29
2018 Data sciences 58 13 5 2 1 1 20 90 3 718
2018 Policy 69 3 10 0 0 0 17 88 0 29
2018 Project management 53 24 11 3 2 0 8 83 5 366
2018 Other services to the public 52 17 7 2 1 1 20 87 3 132
2018 None of the above 53 14 6 2 0 0 25 90 2 523

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 66 14 7 0 1 0 11 90 2 110
2022 Communications or public affairs 79 9 4 0 2 1 6 94 2 145
2022 Access to information and privacy 71 13 13 0 0 0 2 86 0 45
2022 Security 82 0 0 0 0 0 18 100 0 20
2022 Science and technology 76 9 3 1 1 3 8 95 2 175
2022 Library services 80 20 0 0 0 0 0 100 0 15
2022 Administration and operations 74 13 5 2 1 0 5 92 3 405
2022 Human resources 77 11 2 1 1 0 8 96 3 170
2022 Financial management 77 9 3 2 2 0 6 92 4 110
2022 Procurement 49 26 8 0 5 5 7 85 6 15
2022 Information management 74 16 2 1 1 1 5 95 2 160
2022 Information technology 76 9 3 1 2 1 8 94 3 525
2022 Internal audit 93 7 0 0 0 0 0 100 0 15
2022 Evaluation 77 9 2 3 0 5 5 95 3 40
2022 Data sciences 80 9 3 1 1 0 6 96 2 890
2022 Policy 78 16 0 0 0 2 4 100 0 55
2022 Project management 76 15 4 1 0 0 4 95 2 500
2022 Other services to the public 72 12 3 1 1 1 11 94 2 195
2022 None of the above 72 13 3 1 0 2 9 95 2 570
2020 Client contact centre 67 17 6 1 2 2 6 91 3 112
2020 Communications or public affairs 81 12 4 1 0 0 3 95 1 110
2020 Access to information and privacy 61 19 14 0 0 0 6 85 0 36
2020 Security 87 13 0 0 0 0 0 100 0 18
2020 Science and technology 68 14 5 3 1 0 9 90 4 110
2020 Administration and operations 76 10 5 1 0 1 6 93 2 433
2020 Human resources 79 14 3 0 1 0 3 96 1 166
2020 Financial management 86 7 1 0 1 0 5 98 1 105
2020 Procurement 100 0 0 0 0 0 0 100 0 16
2020 Information management 71 17 2 0 1 1 8 97 1 128
2020 Information technology 80 8 2 1 0 1 8 96 2 497
2020 Internal audit 79 11 0 0 0 0 10 100 0 10
2020 Evaluation 75 21 4 0 0 0 0 96 0 24
2020 Data sciences 79 12 3 1 1 1 4 95 2 726
2020 Policy 73 17 3 0 0 0 7 96 0 30
2020 Project management 74 15 5 2 1 1 3 92 3 394
2020 Other services to the public 69 17 6 3 1 0 4 90 4 151
2020 None of the above 78 12 3 1 0 0 6 96 1 520
2019 Client contact centre 76 10 7 0 0 0 7 93 0 135
2019 Health care practitioners 63 6 12 6 6 0 6 74 13 16
2019 Communications or public affairs 78 13 2 2 1 0 5 95 3 112
2019 Access to information and privacy 60 21 13 0 0 0 6 86 0 37
2019 Security 85 0 15 0 0 0 0 85 0 14
2019 Science and technology 78 14 3 2 1 0 2 94 3 140
2019 Library services 100 0 0 0 0 0 0 100 0 10
2019 Administration and operations 72 18 3 2 0 0 5 95 2 396
2019 Human resources 78 13 4 0 1 1 3 95 1 139
2019 Financial management 80 11 1 1 0 0 8 98 1 121
2019 Procurement 67 20 13 0 0 0 0 87 0 15
2019 Information management 78 11 3 0 0 1 8 96 0 150
2019 Information technology 79 9 3 1 1 1 6 94 3 585
2019 Internal audit 100 0 0 0 0 0 0 100 0 10
2019 Evaluation 74 16 0 0 0 0 10 100 0 31
2019 Data sciences 79 12 3 1 0 1 5 96 1 760
2019 Policy 72 20 8 0 0 0 0 92 0 25
2019 Project management 69 21 6 1 1 0 2 92 2 406
2019 Other services to the public 74 14 5 2 0 0 4 92 2 165
2019 None of the above 73 13 5 0 1 1 8 94 1 559
2018 Client contact centre 72 10 12 2 2 0 2 83 4 127
2018 Communications or public affairs 81 6 5 0 1 0 6 93 1 92
2018 Access to information and privacy 56 40 4 0 0 0 0 96 0 23
2018 Science and technology 71 17 3 0 0 1 8 97 0 139
2018 Library services 66 0 27 0 0 0 7 71 0 13
2018 Administration and operations 73 15 3 1 1 0 7 95 1 378
2018 Human resources 71 12 8 3 0 0 6 88 3 137
2018 Financial management 86 10 1 0 0 0 4 99 0 109
2018 Information management 73 13 4 1 1 2 6 93 3 140
2018 Information technology 69 13 5 1 1 1 9 92 3 508
2018 Evaluation 76 11 7 0 0 0 7 93 0 29
2018 Data sciences 73 15 4 1 0 1 6 94 1 724
2018 Policy 90 3 7 0 0 0 0 93 0 29
2018 Project management 69 19 7 2 0 0 3 90 2 365
2018 Other services to the public 66 22 3 2 0 1 7 95 2 135
2018 None of the above 70 14 5 1 0 0 10 93 1 528

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 59 17 6 2 8 0 7 82 11 110
2022 Communications or public affairs 57 15 4 8 12 2 3 75 21 145
2022 Access to information and privacy 58 32 10 0 0 0 0 90 0 45
2022 Security 69 7 0 0 0 7 17 100 0 20
2022 Science and technology 73 14 5 2 2 1 4 91 3 175
2022 Library services 62 18 5 0 7 0 7 87 8 15
2022 Administration and operations 57 19 9 4 6 1 4 79 11 405
2022 Human resources 57 18 6 3 11 0 6 80 14 175
2022 Financial management 70 17 3 3 4 0 2 89 8 110
2022 Procurement 64 10 0 0 10 0 16 88 12 15
2022 Information management 59 17 11 3 5 2 4 80 9 160
2022 Information technology 61 18 6 4 6 1 4 83 11 520
2022 Internal audit 89 11 0 0 0 0 0 100 0 15
2022 Evaluation 66 8 10 5 5 2 5 79 10 40
2022 Data sciences 63 19 7 2 4 1 3 85 7 890
2022 Policy 62 22 4 2 7 2 2 87 8 55
2022 Project management 64 20 6 2 4 0 3 87 6 500
2022 Other services to the public 63 14 8 5 4 1 4 82 10 195
2022 None of the above 66 16 6 4 4 1 4 86 8 570
2020 Client contact centre 65 18 5 2 7 1 3 86 9 113
2020 Communications or public affairs 74 9 8 2 5 1 1 85 7 110
2020 Access to information and privacy 62 17 8 6 6 0 2 80 12 36
2020 Security 58 18 5 13 5 0 0 77 18 18
2020 Science and technology 69 9 7 4 6 1 4 82 11 112
2020 Administration and operations 64 17 8 4 4 0 2 84 8 433
2020 Human resources 70 8 9 4 5 0 4 81 9 165
2020 Financial management 76 16 4 3 2 0 0 92 5 105
2020 Procurement 88 0 6 6 0 0 0 88 6 16
2020 Information management 63 18 6 5 3 2 3 85 9 128
2020 Information technology 65 18 9 3 3 1 2 85 6 501
2020 Internal audit 70 21 0 0 0 0 10 100 0 10
2020 Evaluation 65 22 9 0 0 0 4 91 0 23
2020 Data sciences 70 18 6 2 3 1 1 90 5 727
2020 Policy 70 17 7 0 0 0 7 93 0 30
2020 Project management 73 18 3 2 2 0 2 92 4 393
2020 Other services to the public 61 19 11 3 4 0 1 82 7 150
2020 None of the above 67 18 8 3 2 0 2 88 4 520
2019 Client contact centre 68 14 6 1 7 1 4 86 8 135
2019 Health care practitioners 37 27 6 18 6 0 6 68 26 16
2019 Communications or public affairs 73 14 3 3 6 0 2 89 8 112
2019 Access to information and privacy 58 14 8 8 6 0 6 77 15 37
2019 Security 80 14 5 0 0 0 0 95 0 14
2019 Science and technology 87 7 2 2 2 0 0 93 4 141
2019 Library services 75 17 8 0 0 0 0 92 0 11
2019 Administration and operations 64 17 7 4 5 0 3 84 9 397
2019 Human resources 77 10 4 1 4 0 4 91 5 139
2019 Financial management 81 10 4 1 0 0 4 95 1 121
2019 Procurement 80 13 0 7 0 0 0 93 7 16
2019 Information management 65 21 5 3 2 1 3 89 6 150
2019 Information technology 72 14 5 2 3 1 3 89 6 588
2019 Internal audit 91 9 0 0 0 0 0 100 0 10
2019 Evaluation 71 12 6 0 7 0 3 86 8 32
2019 Data sciences 80 10 4 2 2 0 2 92 4 762
2019 Policy 84 12 4 0 0 0 0 96 0 25
2019 Project management 79 12 3 1 2 0 2 93 4 405
2019 Other services to the public 68 18 5 1 5 1 2 89 6 165
2019 None of the above 76 12 3 3 2 1 4 92 5 559
2018 Client contact centre 68 15 6 2 5 0 3 86 8 128
2018 Communications or public affairs 72 15 3 0 5 0 5 92 5 93
2018 Access to information and privacy 52 26 11 11 0 0 0 78 11 23
2018 Science and technology 77 13 5 3 0 1 2 92 3 140
2018 Library services 52 41 7 0 0 0 0 93 0 13
2018 Administration and operations 68 13 9 2 4 0 3 84 7 378
2018 Human resources 76 8 5 2 1 0 8 91 4 137
2018 Financial management 76 10 6 7 1 0 0 86 8 109
2018 Information management 71 12 10 1 4 0 1 85 5 140
2018 Information technology 69 13 7 2 3 1 4 87 6 507
2018 Evaluation 86 0 7 3 0 0 3 89 4 28
2018 Data sciences 78 11 4 2 2 1 2 92 3 725
2018 Policy 90 3 3 3 0 0 0 93 3 29
2018 Project management 82 13 3 1 1 0 1 95 2 367
2018 Other services to the public 73 10 7 5 2 1 2 85 7 134
2018 None of the above 74 11 6 3 4 1 3 87 7 526

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 29 12 4 3 0 3 80 7 110
2022 Communications or public affairs 54 25 11 6 2 1 2 80 8 145
2022 Access to information and privacy 63 20 8 2 8 0 0 83 10 45
2022 Security 68 19 8 0 0 0 5 91 0 20
2022 Science and technology 61 19 10 3 2 1 5 85 4 175
2022 Library services 67 26 0 0 0 0 7 100 0 15
2022 Administration and operations 51 28 12 3 2 1 2 82 6 405
2022 Human resources 46 27 17 5 2 0 3 75 7 175
2022 Financial management 59 22 9 7 2 0 1 82 9 110
2022 Procurement 51 14 18 7 5 5 0 68 13 15
2022 Information management 44 30 14 2 7 0 3 77 10 160
2022 Information technology 50 26 12 4 4 1 4 80 8 520
2022 Internal audit 55 34 11 0 0 0 0 89 0 15
2022 Evaluation 46 20 13 10 5 2 5 71 16 40
2022 Data sciences 53 25 12 3 4 1 2 81 7 890
2022 Policy 53 34 7 3 2 0 2 88 5 55
2022 Project management 50 26 15 4 3 0 2 78 7 500
2022 Other services to the public 53 22 9 4 5 2 4 80 10 195
2022 None of the above 52 23 13 4 2 1 4 79 7 570
2020 Client contact centre 45 32 11 7 2 1 2 79 10 112
2020 Communications or public affairs 44 35 17 3 2 0 1 79 4 110
2020 Access to information and privacy 41 25 28 3 3 0 0 66 6 36
2020 Security 71 10 18 0 0 0 0 82 0 18
2020 Science and technology 43 22 19 7 7 0 2 66 15 111
2020 Administration and operations 47 32 12 4 2 0 1 81 6 435
2020 Human resources 48 27 17 6 1 0 2 76 7 166
2020 Financial management 55 20 14 8 3 0 0 75 11 104
2020 Procurement 56 38 6 0 0 0 0 94 0 16
2020 Information management 41 39 12 3 3 0 2 82 6 126
2020 Information technology 44 34 13 6 3 0 1 79 9 500
2020 Internal audit 60 21 10 0 0 0 10 89 0 10
2020 Evaluation 25 46 17 8 4 0 0 71 13 24
2020 Data sciences 44 31 14 6 4 1 1 76 10 726
2020 Policy 56 17 17 3 0 0 7 78 4 30
2020 Project management 51 30 12 4 2 0 0 82 6 395
2020 Other services to the public 42 31 20 4 1 0 1 75 5 151
2020 None of the above 47 29 14 6 3 0 2 77 9 520
2019 Client contact centre 47 31 12 5 2 0 2 80 8 137
2019 Health care practitioners 51 18 0 12 6 0 12 79 21 16
2019 Communications or public affairs 42 36 14 4 3 0 1 79 7 112
2019 Access to information and privacy 45 35 8 8 0 0 3 83 8 37
2019 Security 69 7 17 7 0 0 0 76 7 14
2019 Science and technology 67 19 9 1 3 0 1 86 4 141
2019 Library services 40 51 9 0 0 0 0 91 0 11
2019 Administration and operations 51 29 12 5 1 0 2 81 7 394
2019 Human resources 55 29 10 4 1 0 1 86 4 140
2019 Financial management 63 20 6 4 3 0 5 87 7 120
2019 Procurement 30 45 19 6 0 0 0 75 6 16
2019 Information management 52 28 10 3 3 1 4 84 6 149
2019 Information technology 54 27 11 4 3 1 1 82 7 586
2019 Internal audit 61 19 21 0 0 0 0 79 0 10
2019 Evaluation 65 9 18 3 0 0 4 78 3 32
2019 Data sciences 54 26 11 5 2 0 1 81 7 759
2019 Policy 64 20 16 0 0 0 0 84 0 25
2019 Project management 56 23 14 4 2 0 1 80 6 404
2019 Other services to the public 53 28 13 3 1 0 1 82 4 165
2019 None of the above 53 25 12 4 2 0 3 81 6 559
2018 Client contact centre 46 24 17 6 4 0 2 72 11 128
2018 Communications or public affairs 43 27 24 4 1 0 1 70 5 93
2018 Access to information and privacy 34 57 9 0 0 0 0 91 0 23
2018 Science and technology 54 24 14 5 1 1 2 80 6 139
2018 Library services 50 30 20 0 0 0 0 80 0 13
2018 Administration and operations 49 30 14 3 1 0 1 80 5 378
2018 Human resources 54 22 14 1 4 1 3 80 6 137
2018 Financial management 48 29 16 3 3 0 1 77 6 107
2018 Information management 46 28 17 4 2 1 2 76 6 140
2018 Information technology 48 27 14 5 3 1 2 77 8 506
2018 Evaluation 55 13 15 11 3 0 3 71 14 29
2018 Data sciences 48 30 14 4 1 1 2 80 6 725
2018 Policy 59 38 3 0 0 0 0 97 0 29
2018 Project management 53 28 12 4 2 0 1 82 6 365
2018 Other services to the public 46 38 11 1 2 0 2 86 3 135
2018 None of the above 50 27 13 5 3 1 2 79 8 526

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 13 30 37 13 6 1 0 43 19 110
2022 Communications or public affairs 12 32 38 10 8 0 0 44 19 145
2022 Access to information and privacy 15 35 33 15 2 0 0 50 17 45
2022 Security 21 16 52 12 0 0 0 36 12 20
2022 Science and technology 14 30 35 16 4 0 1 45 20 175
2022 Library services 27 48 6 14 5 0 0 75 20 15
2022 Administration and operations 10 31 38 13 7 0 0 42 20 405
2022 Human resources 7 35 33 18 7 0 0 42 25 175
2022 Financial management 8 29 42 11 9 0 1 36 21 110
2022 Procurement 19 34 37 0 10 0 0 53 10 15
2022 Information management 20 29 35 13 3 0 0 49 16 160
2022 Information technology 10 31 39 11 8 0 0 41 20 525
2022 Internal audit 21 52 28 0 0 0 0 72 0 15
2022 Evaluation 15 29 41 6 7 2 0 45 13 40
2022 Data sciences 10 36 38 13 4 0 0 46 16 890
2022 Policy 12 24 44 14 6 0 0 35 20 55
2022 Project management 7 26 39 20 9 0 0 32 29 500
2022 Other services to the public 16 36 30 12 5 0 0 53 17 195
2022 None of the above 7 31 36 16 9 1 0 38 25 570
2020 Client contact centre 22 29 30 17 3 0 0 51 20 113
2020 Communications or public affairs 5 32 39 20 4 0 0 37 24 110
2020 Access to information and privacy 14 25 50 8 0 3 0 40 8 36
2020 Security 15 50 18 5 6 0 5 69 12 18
2020 Science and technology 19 27 38 10 4 2 0 47 15 111
2020 Administration and operations 19 35 30 13 3 0 0 54 16 435
2020 Human resources 16 29 34 15 6 0 0 45 21 166
2020 Financial management 27 20 42 7 3 0 0 48 10 104
2020 Procurement 6 38 43 0 12 0 0 45 12 16
2020 Information management 18 43 27 7 4 0 0 61 11 128
2020 Information technology 19 34 33 9 5 0 0 53 14 502
2020 Internal audit 0 71 29 0 0 0 0 71 0 10
2020 Evaluation 20 40 28 4 8 0 0 60 12 25
2020 Data sciences 15 33 34 12 5 0 0 49 17 727
2020 Policy 10 40 33 17 0 0 0 50 17 30
2020 Project management 13 28 36 18 5 0 0 41 23 393
2020 Other services to the public 16 35 36 10 3 0 0 51 13 151
2020 None of the above 18 35 30 12 4 0 0 54 16 521
2019 Client contact centre 24 32 30 10 4 0 0 56 14 137
2019 Health care practitioners 33 24 24 12 6 0 0 57 18 16
2019 Communications or public affairs 20 36 34 8 3 0 0 56 10 112
2019 Access to information and privacy 30 38 22 0 11 0 0 68 11 37
2019 Security 19 32 43 6 0 0 0 51 6 15
2019 Science and technology 22 38 29 7 4 0 0 60 11 140
2019 Library services 26 49 25 0 0 0 0 75 0 11
2019 Administration and operations 24 38 26 7 4 0 0 62 12 398
2019 Human resources 17 31 31 14 6 1 0 49 20 140
2019 Financial management 25 42 29 3 1 0 1 67 4 121
2019 Procurement 0 74 20 6 0 0 0 74 6 16
2019 Information management 23 36 34 5 1 1 1 60 5 150
2019 Information technology 21 33 30 10 5 1 1 55 15 588
2019 Internal audit 41 30 20 9 0 0 0 71 9 10
2019 Evaluation 29 41 27 3 0 0 0 70 3 33
2019 Data sciences 23 37 28 9 2 0 0 60 11 761
2019 Policy 17 37 38 4 4 0 0 54 8 24
2019 Project management 14 29 40 12 5 0 0 43 17 402
2019 Other services to the public 17 38 32 9 3 0 0 55 13 166
2019 None of the above 23 33 30 10 3 0 1 57 13 560
2018 Client contact centre 22 29 33 13 4 0 0 50 17 130
2018 Communications or public affairs 15 41 30 12 1 0 0 56 13 94
2018 Access to information and privacy 30 31 26 12 0 0 0 62 12 23
2018 Science and technology 20 34 34 9 3 1 0 55 12 140
2018 Library services 57 33 10 0 0 0 0 90 0 13
2018 Administration and operations 26 37 25 9 2 0 0 63 11 375
2018 Human resources 16 30 34 15 6 0 0 45 21 137
2018 Financial management 13 48 30 9 0 0 0 61 9 108
2018 Information management 23 41 25 9 1 1 1 65 10 141
2018 Information technology 18 34 33 10 5 0 0 52 15 507
2018 Evaluation 21 25 44 7 3 0 0 46 10 29
2018 Data sciences 22 35 29 11 2 1 0 58 13 726
2018 Policy 28 21 35 7 7 3 0 50 14 29
2018 Project management 10 32 38 16 4 0 0 42 21 366
2018 Other services to the public 19 36 33 11 2 0 0 55 13 136
2018 None of the above 18 33 33 12 3 0 0 52 15 529

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 7 21 40 20 12 0 0 32 27 110
2022 Communications or public affairs 10 17 43 20 10 0 0 30 27 145
2022 Access to information and privacy 8 11 34 33 13 0 0 46 20 45
2022 Security 4 18 53 14 11 0 0 25 22 20
2022 Science and technology 4 18 37 22 17 0 1 40 23 175
2022 Library services 14 11 30 12 32 0 0 45 25 15
2022 Administration and operations 10 19 41 21 9 0 0 30 29 405
2022 Human resources 13 23 31 24 9 0 0 34 36 175
2022 Financial management 6 27 38 20 7 1 2 27 34 110
2022 Procurement 15 6 35 32 13 0 0 45 21 15
2022 Information management 8 17 34 28 12 1 0 40 25 160
2022 Information technology 10 14 44 20 10 0 1 31 24 525
2022 Internal audit 0 6 42 46 5 0 0 51 6 15
2022 Evaluation 9 9 45 25 11 2 0 37 18 40
2022 Data sciences 5 16 40 26 12 0 1 39 21 890
2022 Policy 11 17 44 21 7 0 0 27 29 55
2022 Project management 11 26 41 15 7 0 0 21 38 500
2022 Other services to the public 6 14 36 27 16 0 0 44 20 195
2022 None of the above 11 21 38 19 9 1 0 29 32 570
2020 Client contact centre 13 16 31 25 15 0 0 40 29 113
2020 Communications or public affairs 14 20 42 18 6 0 0 25 34 110
2020 Access to information and privacy 6 30 34 20 11 0 0 31 36 36
2020 Security 11 5 31 37 10 0 5 50 17 18
2020 Science and technology 10 15 44 19 11 1 0 30 26 112
2020 Administration and operations 11 17 34 26 11 0 0 38 28 434
2020 Human resources 13 22 35 22 6 1 1 28 36 165
2020 Financial management 7 16 42 19 16 0 0 35 23 105
2020 Procurement 19 13 49 13 6 0 0 19 31 16
2020 Information management 4 16 42 26 12 0 0 38 20 127
2020 Information technology 8 15 38 25 13 0 0 39 23 502
2020 Internal audit 0 10 70 21 0 0 0 21 10 10
2020 Evaluation 12 20 44 8 16 0 0 24 32 25
2020 Data sciences 7 20 36 24 12 0 0 36 27 726
2020 Policy 7 17 44 23 10 0 0 33 23 30
2020 Project management 12 23 39 20 5 0 0 25 35 393
2020 Other services to the public 8 19 44 20 8 0 0 28 28 151
2020 None of the above 10 17 37 24 12 0 0 36 26 520
2019 Client contact centre 8 20 25 27 18 0 1 46 29 136
2019 Health care practitioners 6 24 31 14 24 0 0 39 30 16
2019 Communications or public affairs 8 13 43 20 16 0 0 36 21 111
2019 Access to information and privacy 11 5 38 29 17 0 0 46 16 37
2019 Security 7 7 46 29 11 0 0 41 14 14
2019 Science and technology 5 15 37 29 14 0 0 43 20 140
2019 Library services 0 0 25 43 33 0 0 75 0 11
2019 Administration and operations 8 13 37 29 13 0 0 42 21 397
2019 Human resources 10 21 31 29 8 1 0 37 31 140
2019 Financial management 2 13 39 33 13 0 0 46 15 118
2019 Procurement 6 6 63 25 0 0 0 25 12 16
2019 Information management 1 20 37 29 12 1 1 41 21 148
2019 Information technology 8 16 34 28 12 0 0 41 24 585
2019 Internal audit 9 0 39 31 21 0 0 51 9 10
2019 Evaluation 3 18 36 24 19 0 0 43 21 33
2019 Data sciences 6 15 34 29 16 0 0 45 21 758
2019 Policy 4 8 60 12 16 0 0 28 12 25
2019 Project management 11 20 38 23 8 0 0 31 31 403
2019 Other services to the public 5 20 36 28 11 0 0 39 24 164
2019 None of the above 8 17 37 25 13 0 1 38 25 559
2018 Client contact centre 11 18 33 25 13 0 1 38 29 125
2018 Communications or public affairs 8 12 39 30 11 0 0 41 20 94
2018 Access to information and privacy 4 13 40 21 21 0 0 42 17 23
2018 Science and technology 8 10 39 28 13 1 0 42 18 140
2018 Library services 0 7 38 37 18 0 0 55 7 12
2018 Administration and operations 6 13 35 30 16 0 0 46 19 371
2018 Human resources 13 23 34 18 10 0 1 29 36 137
2018 Financial management 6 12 37 32 11 1 0 44 19 109
2018 Information management 2 15 32 38 13 0 0 51 17 137
2018 Information technology 7 15 38 27 12 0 1 39 22 504
2018 Evaluation 7 16 35 29 12 0 0 41 24 29
2018 Data sciences 6 15 35 28 16 0 0 44 21 723
2018 Policy 7 3 35 41 14 0 0 55 10 29
2018 Project management 9 22 40 23 6 0 0 29 31 362
2018 Other services to the public 6 14 43 23 14 0 0 37 20 136
2018 None of the above 8 18 38 27 9 0 0 36 26 528
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Client contact centre 17 63 19 1 110
2022 Communications or public affairs 22 58 18 1 145
2022 Access to information and privacy 21 48 26 5 45
2022 Security 31 51 18 0 20
2022 Science and technology 11 73 13 3 175
2022 Library services 13 74 13 0 15
2022 Administration and operations 20 68 12 0 405
2022 Human resources 29 60 7 4 175
2022 Financial management 10 83 5 1 110
2022 Procurement 13 72 15 0 15
2022 Information management 13 68 18 1 160
2022 Information technology 13 71 16 1 525
2022 Internal audit 11 82 7 0 15
2022 Evaluation 27 54 17 2 40
2022 Data sciences 16 67 15 2 890
2022 Policy 22 62 15 2 55
2022 Project management 19 65 14 2 500
2022 Other services to the public 16 64 18 3 195
2022 None of the above 15 66 18 1 570
2020 Client contact centre 16 63 18 3 113
2020 Communications or public affairs 12 61 22 4 110
2020 Access to information and privacy 14 67 13 6 36
2020 Security 5 60 13 21 18
2020 Science and technology 12 77 11 0 112
2020 Administration and operations 10 71 14 4 436
2020 Human resources 19 67 10 4 166
2020 Financial management 8 74 14 3 105
2020 Procurement 6 88 6 0 16
2020 Information management 9 76 11 4 128
2020 Information technology 7 74 17 1 502
2020 Internal audit 29 61 10 0 10
2020 Evaluation 0 76 24 0 25
2020 Data sciences 10 72 16 2 727
2020 Policy 10 73 17 0 30
2020 Project management 9 77 13 1 395
2020 Other services to the public 8 65 25 3 151
2020 None of the above 8 72 17 2 521

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 51 49 20
2022 Communications or public affairs 39 61 35
2022 Science and technology 44 56 20
2022 Administration and operations 44 56 75
2022 Human resources 39 61 45
2022 Financial management 55 45 10
2022 Information management 65 35 20
2022 Information technology 46 54 60
2022 Evaluation 75 25 10
2022 Data sciences 57 43 130
2022 Policy 33 67 10
2022 Project management 43 57 95
2022 Other services to the public 48 52 30
2022 None of the above 67 33 80
2020 Client contact centre 35 65 16
2020 Communications or public affairs 58 42 12
2020 Science and technology 58 42 11
2020 Administration and operations 64 36 44
2020 Human resources 54 46 33
2020 Information management 52 48 12
2020 Information technology 69 31 33
2020 Data sciences 54 46 68
2020 Project management 64 36 36
2020 Other services to the public 68 32 12
2020 None of the above 56 44 43

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 13 11 9 5 4 20 67 18 110
2022 Communications or public affairs 40 15 11 4 6 4 20 72 13 145
2022 Access to information and privacy 53 8 12 2 0 5 19 82 3 45
2022 Security 45 11 12 6 12 5 9 65 21 20
2022 Science and technology 52 10 5 3 1 4 26 87 6 175
2022 Library services 61 12 0 7 0 7 12 91 9 15
2022 Administration and operations 47 13 7 4 4 4 19 79 12 405
2022 Human resources 44 13 9 4 7 2 20 74 14 175
2022 Financial management 55 12 9 5 0 3 16 83 6 110
2022 Procurement 37 17 0 12 0 5 28 82 18 15
2022 Information management 48 12 6 2 2 8 22 86 6 160
2022 Information technology 46 17 8 4 4 4 16 80 10 525
2022 Internal audit 70 12 5 0 0 0 12 94 0 15
2022 Evaluation 42 12 9 8 0 5 25 76 11 40
2022 Data sciences 48 13 7 2 3 5 21 83 8 890
2022 Policy 45 18 2 4 6 8 18 85 13 55
2022 Project management 44 19 10 3 4 4 17 79 8 500
2022 Other services to the public 48 13 3 3 3 4 26 87 9 195
2022 None of the above 48 14 8 4 3 4 19 81 9 570
2020 Client contact centre 39 14 11 6 5 5 21 71 14 112
2020 Communications or public affairs 46 14 10 4 3 3 21 79 8 109
2020 Access to information and privacy 45 17 9 0 8 0 21 79 11 36
2020 Security 40 15 0 0 8 0 37 87 13 18
2020 Science and technology 58 13 3 6 2 3 14 86 10 112
2020 Administration and operations 54 11 8 4 2 3 18 83 7 435
2020 Human resources 48 19 7 6 6 2 12 78 14 166
2020 Financial management 63 16 6 3 2 1 9 88 5 104
2020 Procurement 75 13 0 0 6 0 6 94 6 16
2020 Information management 56 16 7 4 2 3 12 85 7 128
2020 Information technology 50 18 12 3 3 3 11 79 7 500
2020 Internal audit 60 10 10 10 0 0 11 78 11 10
2020 Evaluation 60 12 8 4 0 0 16 86 5 25
2020 Data sciences 60 15 5 2 1 4 13 90 4 727
2020 Policy 54 7 20 3 0 0 17 72 4 30
2020 Project management 58 16 10 4 2 1 9 82 6 394
2020 Other services to the public 61 14 3 2 1 3 17 93 3 151
2020 None of the above 52 15 8 5 3 2 15 81 9 521
2019 Client contact centre 57 15 7 4 4 1 11 83 9 137
2019 Health care practitioners 45 19 12 12 0 6 6 72 14 16
2019 Communications or public affairs 55 11 10 10 6 1 7 72 18 110
2019 Access to information and privacy 51 14 13 11 0 0 10 73 12 37
2019 Security 39 14 7 7 13 0 20 66 25 15
2019 Science and technology 62 11 12 3 3 1 7 80 7 138
2019 Library services 32 34 0 0 0 9 25 100 0 11
2019 Administration and operations 54 17 10 6 5 1 7 77 12 396
2019 Human resources 35 15 18 12 10 0 10 56 24 139
2019 Financial management 49 20 14 6 6 1 6 73 12 121
2019 Procurement 38 19 32 6 0 5 0 60 6 16
2019 Information management 57 17 10 3 6 1 6 79 10 150
2019 Information technology 52 19 10 5 6 1 6 77 11 586
2019 Internal audit 60 0 10 20 0 0 10 67 22 10
2019 Evaluation 51 21 3 9 0 3 13 86 11 33
2019 Data sciences 62 17 6 2 3 2 9 88 6 761
2019 Policy 40 24 12 8 4 0 12 72 14 25
2019 Project management 56 17 12 5 4 0 5 77 10 405
2019 Other services to the public 65 14 8 2 2 1 8 86 5 163
2019 None of the above 53 17 10 5 4 2 10 79 10 558
2018 Client contact centre 56 10 9 5 8 2 10 74 15 130
2018 Communications or public affairs 61 14 4 6 7 0 7 81 14 94
2018 Access to information and privacy 50 33 0 4 4 0 9 91 9 23
2018 Science and technology 63 13 5 1 2 4 11 89 4 139
2018 Library services 57 27 7 0 0 0 9 93 0 13
2018 Administration and operations 62 15 8 3 3 1 8 85 6 376
2018 Human resources 43 13 12 9 11 2 10 64 23 137
2018 Financial management 52 15 18 5 7 0 3 69 13 109
2018 Information management 53 15 12 7 3 2 9 76 11 139
2018 Information technology 55 15 9 6 5 1 9 78 12 508
2018 Evaluation 46 20 3 7 7 0 16 79 17 29
2018 Data sciences 61 13 7 4 3 2 10 84 8 726
2018 Policy 45 10 14 7 10 0 14 64 20 29
2018 Project management 60 14 10 5 5 1 6 79 11 362
2018 Other services to the public 54 14 7 7 3 1 14 80 12 137
2018 None of the above 60 13 8 3 4 2 10 82 8 527

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 13 12 0 40 30 0 4 27 73 20
2022 Communications or public affairs 7 22 5 19 48 0 0 29 66 35
2022 Science and technology 0 5 29 23 38 0 4 6 64 20
2022 Administration and operations 8 20 11 12 47 0 1 29 60 75
2022 Human resources 15 24 10 27 21 2 2 40 50 45
2022 Financial management 10 13 19 19 30 9 0 25 54 10
2022 Information management 21 19 22 22 11 0 5 42 35 20
2022 Information technology 9 35 6 14 33 1 1 45 48 60
2022 Evaluation 16 67 9 0 0 7 0 90 0 10
2022 Data sciences 13 16 12 26 30 1 2 30 58 130
2022 Policy 19 18 0 27 30 0 6 40 60 10
2022 Project management 12 12 9 20 45 1 0 25 66 95
2022 Other services to the public 4 24 14 23 33 0 3 29 57 30
2022 None of the above 9 25 16 16 28 0 6 36 47 80
2020 Client contact centre 17 21 15 5 41 0 0 39 46 16
2020 Communications or public affairs 30 28 0 7 28 0 7 62 38 12
2020 Science and technology 17 30 16 0 38 0 0 47 38 11
2020 Administration and operations 26 28 19 14 11 0 2 55 25 44
2020 Human resources 33 24 15 12 9 6 0 61 23 33
2020 Information management 23 36 25 0 16 0 0 59 16 12
2020 Information technology 18 25 20 19 8 6 5 48 30 33
2020 Data sciences 13 34 12 19 19 0 3 48 40 68
2020 Project management 19 29 8 25 11 0 8 53 38 37
2020 Other services to the public 8 26 0 50 8 8 0 37 63 12
2020 None of the above 21 14 16 19 18 0 12 40 42 43

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 0 13 0 32 38 8 8 16 84 20
2022 Communications or public affairs 9 15 5 11 46 3 9 28 66 35
2022 Science and technology 0 5 25 30 31 0 8 6 66 20
2022 Administration and operations 6 9 8 14 55 2 6 16 75 75
2022 Human resources 7 8 5 23 42 0 14 18 76 45
2022 Financial management 0 0 22 19 41 0 18 0 73 10
2022 Information management 4 19 15 8 33 17 4 29 53 20
2022 Information technology 7 18 10 16 41 4 4 27 61 60
2022 Evaluation 0 44 17 22 7 9 0 49 33 10
2022 Data sciences 10 20 10 15 38 3 4 32 57 130
2022 Policy 8 21 0 17 34 0 21 36 64 10
2022 Project management 6 9 9 18 41 3 14 18 70 95
2022 Other services to the public 0 12 10 17 47 0 14 14 74 30
2022 None of the above 10 17 12 12 32 7 11 32 54 80
2020 Client contact centre 17 5 15 28 28 0 6 24 60 16
2020 Communications or public affairs 6 51 7 14 21 0 0 58 35 12
2020 Science and technology 17 23 23 0 38 0 0 39 38 11
2020 Administration and operations 24 26 9 18 13 2 9 56 35 44
2020 Human resources 10 11 12 6 25 3 33 33 48 33
2020 Information management 16 17 28 8 31 0 0 33 39 12
2020 Information technology 27 11 20 21 5 6 11 45 32 33
2020 Data sciences 15 21 13 19 19 3 9 41 44 68
2020 Project management 14 24 8 32 11 0 11 43 48 37
2020 Other services to the public 8 34 8 34 15 0 0 42 50 12
2020 None of the above 21 7 16 7 32 5 12 34 47 43
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