2022 Public Service Employee Survey Results by Theme for Statistics Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Employee engagement
- Employee engagement
Leadership
- Immediate supervisor
- Senior management
Workforce
Workplace
Workplace well-being
Compensation
- Pay or other compensation issues
- Support to resolve pay or other compensation issues

Top of page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	43	11	7	3	0	79	10	454
2020	CS-01	39	39	12	9	0	0	79	9	33
2020	CS-02	40	40	11	6	3	0	81	8	218
2020	CS-03	29	48	11	7	4	0	78	12	139
2020	CS-04	28	52	12	6	2	0	80	8	50
2020	CS-05	40	10	10	30	10	0	50	40	10
2019	CS	34	41	12	8	5	0	75	13	546
2019	CS-01	48	30	12	4	6	0	78	10	50
2019	CS-02	37	40	11	8	4	0	78	11	250
2019	CS-03	30	44	12	8	4	1	75	13	169
2019	CS-04	28	40	14	12	5	2	68	18	58
2019	CS-05	20	30	20	10	20	0	50	30	10
2018	CS	31	47	13	5	4	0	78	9	479
2018	CS-01	47	33	14	2	2	2	82	4	51
2018	CS-02	30	46	14	6	3	0	77	9	222
2018	CS-03	24	55	13	4	5	0	78	8	130
2018	CS-04	32	46	10	4	8	0	78	12	50
2018	CS-05	50	40	0	0	10	0	90	10	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	39	13	8	3	0	77	11	452
2020	CS-01	45	30	12	9	3	0	76	12	33
2020	CS-02	43	36	11	8	2	0	79	10	219
2020	CS-03	28	49	11	7	4	0	77	12	137
2020	CS-04	35	37	14	12	2	0	71	14	49
2020	CS-05	30	30	40	0	0	0	60	0	10
2019	CS	30	44	13	7	6	0	74	13	544
2019	CS-01	48	30	14	4	4	0	78	8	50
2019	CS-02	31	46	13	6	4	0	77	10	248
2019	CS-03	25	44	14	7	9	1	70	17	169
2019	CS-04	28	45	10	12	5	0	72	17	58
2019	CS-05	40	20	20	20	0	0	60	20	10
2018	CS	31	43	13	8	5	0	74	13	479
2018	CS-01	35	47	10	6	2	0	82	8	49
2018	CS-02	30	42	15	9	3	0	73	12	222
2018	CS-03	27	47	11	8	6	0	74	15	131
2018	CS-04	32	44	10	8	6	0	76	14	50
2018	CS-05	45	45	9	0	0	0	91	0	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	33	10	4	1	85	5	447
2020	CS-01	52	29	10	10	0	81	10	31
2020	CS-02	57	30	8	4	1	87	5	216
2020	CS-03	46	39	12	2	1	85	3	137
2020	CS-04	49	37	8	6	0	86	6	49
2020	CS-05	50	30	20	0	0	80	0	10
2019	CS	44	39	11	4	2	83	6	542
2019	CS-01	60	26	8	4	2	86	6	50
2019	CS-02	46	39	10	3	2	85	5	248
2019	CS-03	38	45	11	3	2	83	5	169
2019	CS-04	40	37	16	5	2	77	7	57
2019	CS-05	50	20	20	10	0	70	10	10
2018	CS	46	40	9	4	2	86	6	478
2018	CS-01	54	40	4	2	0	94	2	50
2018	CS-02	46	37	10	5	1	84	6	221
2018	CS-03	40	47	8	2	2	88	4	131
2018	CS-04	50	34	8	6	2	84	8	50
2018	CS-05	64	18	18	0	0	82	0	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	41	9	5	2	0	84	6	454
2020	CS-01	45	42	6	3	3	0	88	6	33
2020	CS-02	50	37	8	3	2	0	87	5	218
2020	CS-03	33	49	10	6	1	0	82	8	139
2020	CS-04	42	38	14	6	0	0	80	6	50
2020	CS-05	40	30	10	20	0	0	70	20	10
2019	CS	37	39	13	7	4	0	77	10	546
2019	CS-01	58	24	14	0	4	0	82	4	50
2019	CS-02	39	42	9	6	4	0	82	9	249
2019	CS-03	31	42	17	8	2	1	73	10	170
2019	CS-04	31	38	12	14	5	0	69	19	58
2019	CS-05	50	0	20	10	20	0	50	30	10
2018	CS	38	43	11	4	3	0	82	8	479
2018	CS-01	54	40	4	2	0	0	94	2	50
2018	CS-02	37	43	11	5	3	0	81	8	221
2018	CS-03	30	50	14	4	2	0	80	6	131
2018	CS-04	38	38	8	8	8	0	76	16	50
2018	CS-05	64	18	9	9	0	0	82	9	11

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	34	10	5	3	0	81	8	454
2020	CS-01	61	30	9	0	0	0	91	0	33
2020	CS-02	52	30	10	6	2	0	82	8	218
2020	CS-03	37	42	10	5	6	0	79	11	139
2020	CS-04	50	34	10	6	0	0	84	6	50
2020	CS-05	30	30	30	10	0	0	60	10	10
2019	CS	40	35	14	6	4	1	75	11	543
2019	CS-01	54	26	14	6	0	0	80	6	50
2019	CS-02	45	35	10	5	4	1	80	9	247
2019	CS-03	31	40	16	7	5	1	72	12	169
2019	CS-04	34	33	19	9	5	0	67	14	58
2019	CS-05	40	30	20	10	0	0	70	10	10
2018	CS	43	36	13	5	4	0	79	9	481
2018	CS-01	45	37	8	8	2	0	82	10	51
2018	CS-02	41	33	16	5	3	0	75	9	221
2018	CS-03	38	42	13	5	3	0	80	8	132
2018	CS-04	50	34	8	2	6	0	84	8	50
2018	CS-05	55	36	0	9	0	0	91	9	11

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	36	11	6	2	0	80	8	451
2020	CS-01	53	34	13	0	0	0	88	0	32
2020	CS-02	50	33	7	8	1	0	83	9	217
2020	CS-03	36	41	14	5	4	0	77	9	138
2020	CS-04	40	42	14	4	0	0	82	4	50
2020	CS-05	30	20	40	10	0	0	50	10	10
2019	CS	38	36	14	7	5	1	74	11	544
2019	CS-01	50	30	12	8	0	0	80	8	50
2019	CS-02	43	35	13	5	4	1	79	9	248
2019	CS-03	28	42	16	7	7	1	71	13	169
2019	CS-04	36	31	12	12	9	0	67	21	58
2019	CS-05	40	30	20	0	10	0	70	10	10
2018	CS	41	40	10	6	3	0	80	9	480
2018	CS-01	45	37	12	2	4	0	82	6	51
2018	CS-02	41	38	11	9	2	0	79	10	221
2018	CS-03	33	48	11	5	3	0	80	8	132
2018	CS-04	50	32	10	4	4	0	82	8	50
2018	CS-05	45	45	0	9	0	0	91	9	11

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	29	15	8	3	2	74	10	452
2020	CS-01	59	22	16	3	0	0	81	3	32
2020	CS-02	47	27	13	7	3	2	76	10	218
2020	CS-03	36	35	15	9	4	2	72	13	138
2020	CS-04	46	34	12	8	0	0	80	8	50
2020	CS-05	30	0	60	10	0	0	30	10	10
2019	CS	36	31	17	6	6	3	70	13	543
2019	CS-01	50	28	12	6	4	0	78	10	50
2019	CS-02	39	33	15	6	5	2	73	12	248
2019	CS-03	30	33	18	6	8	5	66	15	169
2019	CS-04	37	28	21	9	5	0	65	14	57
2019	CS-05	40	10	30	0	20	0	50	20	10
2018	CS	43	29	14	8	5	1	73	13	481
2018	CS-01	41	35	16	2	4	2	78	6	51
2018	CS-02	42	28	14	8	6	1	71	14	221
2018	CS-03	41	30	15	11	3	1	71	14	132
2018	CS-04	42	34	12	8	4	0	76	12	50
2018	CS-05	82	0	0	18	0	0	82	18	11

Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	28	11	4	1	1	3	83	5	454
2020	CS-01	45	27	15	6	0	3	3	77	6	33
2020	CS-02	48	28	13	5	1	1	4	80	6	219
2020	CS-03	52	28	10	5	1	1	2	83	6	138
2020	CS-04	64	30	6	0	0	0	0	94	0	50
2020	CS-05	70	30	0	0	0	0	0	100	0	10
2019	CS	47	31	13	4	1	2	3	82	4	546
2019	CS-02	43	33	14	4	0	2	4	81	4	250
2019	CS-03	50	29	13	5	1	1	1	81	6	170
2019	CS-04	60	29	7	2	0	2	0	91	2	58

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	32	8	5	1	1	0	86	6	455
2020	CS-01	58	18	18	3	0	3	0	78	3	33
2020	CS-02	56	32	7	3	2	1	0	88	5	219
2020	CS-03	47	35	9	6	1	1	1	84	7	139
2020	CS-04	58	26	6	10	0	0	0	84	10	50
2020	CS-05	20	60	20	0	0	0	0	80	0	10
2019	CS	50	30	9	5	4	1	0	81	9	543
2019	CS-01	54	34	12	0	0	0	0	88	0	50
2019	CS-02	54	29	8	5	3	1	0	84	8	249
2019	CS-03	49	28	10	7	5	1	1	78	12	169
2019	CS-04	40	28	16	7	9	0	0	68	16	57
2019	CS-05	50	50	0	0	0	0	0	100	0	10
2018	CS	43	34	11	7	3	1	0	78	10	480
2018	CS-01	47	25	12	8	2	4	2	77	10	51
2018	CS-02	43	33	13	7	3	1	0	77	10	221
2018	CS-03	36	39	11	8	4	1	1	77	12	132
2018	CS-04	42	42	6	6	4	0	0	84	10	50
2018	CS-05	64	36	0	0	0	0	0	100	0	11

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	61	26	7	4	2	0	0	87	5	455
2020	CS-01	70	15	6	6	0	3	0	88	6	33
2020	CS-02	63	26	6	4	1	0	0	89	5	219
2020	CS-03	54	31	8	4	2	0	1	86	7	139
2020	CS-04	66	16	14	2	2	0	0	82	4	50
2020	CS-05	40	50	0	0	10	0	0	90	10	10
2019	CS	57	26	9	5	3	0	0	83	8	545
2019	CS-02	62	24	9	3	2	0	0	86	5	250
2019	CS-03	53	29	8	7	4	0	0	82	10	169
2019	CS-04	45	28	14	7	7	0	0	72	14	58
2018	CS	46	33	11	5	4	1	0	80	9	478
2018	CS-01	52	28	8	6	4	2	0	82	10	50
2018	CS-02	50	30	12	4	4	1	0	81	7	221
2018	CS-03	36	39	14	6	5	1	0	76	11	132
2018	CS-04	47	37	6	6	4	0	0	84	10	49
2018	CS-05	55	45	0	0	0	0	0	100	0	11

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	29	14	4	1	16	0	77	6	454
2020	CS-01	58	12	12	0	0	18	0	85	0	33
2020	CS-02	40	26	11	3	0	19	0	82	4	219
2020	CS-03	22	34	18	7	2	17	0	68	11	138
2020	CS-04	38	36	18	2	4	2	0	76	6	50
2020	CS-05	20	30	20	20	0	10	0	56	22	10
2019	CS	26	32	18	6	4	14	0	67	12	542
2019	CS-01	37	22	8	6	0	27	0	81	8	49
2019	CS-02	33	27	17	3	4	15	0	71	9	249
2019	CS-03	13	34	25	11	6	12	0	53	19	169
2019	CS-04	26	44	9	11	4	7	0	75	15	57
2019	CS-05	20	60	20	0	0	0	0	80	0	10
2018	CS	25	37	17	5	3	12	0	71	10	481
2018	CS-01	26	38	14	4	2	16	0	76	7	50
2018	CS-02	25	36	14	5	3	15	1	73	10	222
2018	CS-03	20	38	23	5	5	9	0	63	11	132
2018	CS-04	24	44	22	2	2	6	0	72	4	50
2018	CS-05	55	27	9	9	0	0	0	82	9	11

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	36	16	8	4	5	0	70	13	453
2020	CS-01	48	27	15	0	0	9	0	83	0	33
2020	CS-02	37	36	14	6	2	5	0	76	9	219
2020	CS-03	19	36	20	12	8	6	0	58	21	137
2020	CS-04	30	40	18	6	6	0	0	70	12	50
2020	CS-05	10	30	10	30	0	20	0	50	38	10
2019	CS	22	32	20	13	8	6	0	57	22	544
2019	CS-01	34	28	12	10	2	14	0	72	14	50
2019	CS-02	26	35	18	9	5	7	0	65	16	249
2019	CS-03	18	24	27	16	12	3	0	43	29	169
2019	CS-04	14	43	12	19	12	0	0	57	31	58
2019	CS-05	20	40	20	10	10	0	0	60	20	10
2018	CS	23	39	20	9	6	3	0	64	16	479
2018	CS-01	32	44	10	8	2	4	0	79	10	50
2018	CS-02	23	38	19	10	5	4	1	64	16	221
2018	CS-03	16	35	27	11	8	3	0	53	20	131
2018	CS-04	16	56	16	4	6	2	0	73	10	50
2018	CS-05	45	27	18	9	0	0	0	73	9	11

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	31	20	11	6	8	0	60	18	453
2020	CS-01	45	18	21	3	3	9	0	70	7	33
2020	CS-02	33	30	16	10	2	11	0	70	13	218
2020	CS-03	10	32	30	12	9	7	0	45	23	138
2020	CS-04	12	44	18	18	8	0	0	56	26	50
2020	CS-05	10	20	10	0	40	20	0	38	50	10
2019	CS	16	26	21	17	11	9	0	47	30	543
2019	CS-01	22	24	14	16	2	20	0	59	23	49
2019	CS-02	22	27	23	12	6	10	0	53	21	249
2019	CS-03	11	22	24	21	17	6	0	35	40	169
2019	CS-04	7	38	14	19	17	5	0	47	38	58
2019	CS-05	10	30	10	20	20	10	0	44	44	10
2018	CS	18	30	24	13	6	8	0	52	21	479
2018	CS-01	28	26	26	8	2	10	0	60	11	50
2018	CS-02	21	26	25	12	5	10	1	53	19	221
2018	CS-03	7	36	27	13	10	7	0	46	25	131
2018	CS-04	14	38	22	16	8	2	0	53	24	50
2018	CS-05	36	36	0	27	0	0	0	73	27	11

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	34	16	13	6	5	0	63	20	455
2020	CS-01	45	18	9	15	3	9	0	70	20	33
2020	CS-02	32	36	14	10	3	6	0	72	13	219
2020	CS-03	14	32	22	18	10	3	0	48	29	139
2020	CS-04	22	42	14	12	10	0	0	64	22	50
2020	CS-05	10	30	10	30	10	10	0	44	44	10
2019	CS	16	28	20	19	13	4	0	46	34	544
2019	CS-01	29	33	14	8	6	10	0	68	16	49
2019	CS-02	20	28	23	14	9	5	0	51	25	250
2019	CS-03	9	28	19	24	18	2	0	37	43	169
2019	CS-04	9	26	17	26	21	2	0	35	47	58
2019	CS-05	0	40	0	30	30	0	0	40	60	10
2018	CS	15	34	21	14	11	5	0	51	27	480
2018	CS-01	24	36	24	2	8	6	0	64	11	50
2018	CS-02	16	33	23	12	10	6	1	52	23	221
2018	CS-03	6	33	21	23	13	4	0	40	38	132
2018	CS-04	12	38	16	22	12	0	0	50	34	50
2018	CS-05	36	45	9	0	9	0	0	82	9	11

Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	39	11	9	4	0	1	76	13	454
2020	CS-02	42	38	9	7	2	0	1	82	10	219
2020	CS-03	27	43	13	10	6	1	0	71	16	139
2020	CS-04	32	36	16	10	4	0	2	69	14	50
2019	CS	23	47	14	9	6	0	0	70	16	546
2019	CS-01	44	44	4	4	4	0	0	88	8	50
2019	CS-02	24	48	15	8	5	1	1	72	13	250
2019	CS-03	16	47	18	9	10	0	0	63	20	169
2019	CS-04	22	47	9	17	5	0	0	69	22	58
2019	CS-05	20	30	30	20	0	0	0	50	20	10
2018	CS	25	39	19	10	7	1	0	64	17	477
2018	CS-01	35	35	16	8	4	2	0	72	12	51
2018	CS-02	25	38	19	10	7	0	1	64	17	220
2018	CS-03	17	42	21	12	8	0	0	59	20	130
2018	CS-04	29	39	18	6	6	2	0	69	13	49
2018	CS-05	45	27	9	18	0	0	0	73	18	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	45	11	9	3	0	77	12	451
2020	CS-01	33	45	6	12	3	0	79	15	33
2020	CS-02	41	41	11	5	2	0	82	7	219
2020	CS-03	22	50	12	12	4	0	72	16	137
2020	CS-04	22	50	12	14	2	0	72	16	50
2020	CS-05	20	40	10	30	0	0	60	30	10
2019	CS	26	43	11	13	7	0	69	20	545
2019	CS-01	38	42	6	8	6	0	80	14	50
2019	CS-02	29	48	10	12	2	0	76	14	249
2019	CS-03	21	41	12	15	11	0	62	26	169
2019	CS-04	26	29	14	17	14	0	55	31	58
2019	CS-05	30	30	20	20	0	0	60	20	10
2018	CS	27	44	15	9	4	0	72	13	480
2018	CS-01	39	37	18	4	0	2	78	4	51
2018	CS-02	31	45	13	8	3	0	76	11	222
2018	CS-03	15	49	20	11	5	0	64	16	130
2018	CS-04	26	40	14	16	4	0	66	20	50
2018	CS-05	27	55	18	0	0	0	82	0	11

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	34	10	5	2	0	0	83	7	453
2020	CS-01	48	30	15	3	0	3	0	81	3	33
2020	CS-02	54	29	9	5	2	0	0	83	8	219
2020	CS-03	41	42	10	4	2	0	0	83	7	138
2020	CS-04	49	33	12	4	2	0	0	82	6	49
2020	CS-05	30	60	0	0	10	0	0	90	10	10
2019	CS	45	36	11	5	3	1	0	81	8	547
2019	CS-01	46	36	2	12	0	4	0	85	13	50
2019	CS-02	46	37	12	4	1	0	0	83	5	250
2019	CS-03	45	35	11	4	5	0	0	80	9	170
2019	CS-04	41	28	17	5	9	0	0	69	14	58
2019	CS-05	60	40	0	0	0	0	0	100	0	10
2018	CS	35	41	13	6	4	0	1	77	10	481
2018	CS-01	39	41	10	4	6	0	0	80	10	51
2018	CS-02	38	36	14	5	4	0	2	76	9	222
2018	CS-03	26	45	17	7	4	1	0	72	11	132
2018	CS-04	30	52	4	10	4	0	0	82	14	50
2018	CS-05	55	45	0	0	0	0	0	100	0	11

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	25	39	16	12	6	0	1	65	19	454
2020	CS-01	27	36	27	3	6	0	0	64	9	33
2020	CS-02	30	35	16	12	5	0	2	67	18	219
2020	CS-03	17	44	14	15	9	0	1	62	24	138
2020	CS-04	30	44	14	8	2	0	2	76	10	50
2020	CS-05	10	30	30	10	10	10	0	44	22	10
2019	CS	14	38	19	17	11	1	0	53	28	543
2019	CS-01	30	48	10	10	2	0	0	78	12	50
2019	CS-02	15	37	22	15	10	1	0	53	25	248
2019	CS-03	10	35	18	21	16	1	0	46	37	170
2019	CS-04	11	37	21	21	11	0	0	47	32	57
2019	CS-05	10	70	0	20	0	0	0	80	20	10
2018	CS	22	43	14	15	5	0	1	66	20	479
2018	CS-01	27	51	6	10	6	0	0	78	16	51
2018	CS-02	20	41	19	13	4	0	2	63	18	220
2018	CS-03	17	45	12	22	4	0	0	62	26	131
2018	CS-04	32	48	4	10	6	0	0	80	16	50
2018	CS-05	55	27	9	0	9	0	0	82	9	11

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	25	9	4	3	2	1	84	7	455
2020	CS-01	55	21	15	3	0	6	0	81	3	33
2020	CS-02	60	24	7	5	2	2	0	86	7	219
2020	CS-03	52	30	12	3	4	0	0	82	6	139
2020	CS-04	60	18	10	4	4	0	4	81	8	50
2020	CS-05	50	30	0	10	0	0	10	89	11	10

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	21	38	19	11	7	3	0	62	19	452
2020	CS-01	34	19	25	3	3	13	3	63	7	32
2020	CS-02	27	39	13	11	5	3	0	69	17	219
2020	CS-03	9	41	30	9	9	1	0	51	19	137
2020	CS-04	24	38	14	16	8	0	0	62	24	50
2020	CS-05	10	50	10	10	10	10	0	67	22	10
2019	CS	17	34	20	19	8	2	0	52	28	544
2019	CS-01	35	43	10	10	2	0	0	78	12	49
2019	CS-02	16	35	20	18	8	3	0	53	27	250
2019	CS-03	13	27	23	24	12	1	0	41	36	169
2019	CS-04	14	40	21	16	7	2	0	55	23	57
2019	CS-05	50	40	10	0	0	0	0	90	0	10
2018	CS	17	39	18	13	10	3	0	58	23	481
2018	CS-01	29	35	10	10	10	6	0	69	21	51
2018	CS-02	14	38	20	14	10	3	1	54	25	221
2018	CS-03	11	39	23	14	12	1	0	50	27	132
2018	CS-04	20	48	14	8	6	4	0	71	15	50
2018	CS-05	36	64	0	0	0	0	0	100	0	11

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	24	10	5	3	1	4	80	9	453
2020	CS-01	66	16	9	3	3	0	3	84	6	32
2020	CS-02	54	25	8	3	3	2	6	85	6	218
2020	CS-03	45	25	16	6	2	1	4	74	9	139
2020	CS-04	58	18	6	12	6	0	0	76	18	50
2020	CS-05	30	40	0	20	10	0	0	70	30	10
2019	CS	54	25	11	4	2	1	3	83	6	545
2019	CS-01	76	12	2	4	0	0	6	93	4	49
2019	CS-02	59	21	8	4	1	3	4	86	6	249
2019	CS-03	42	32	17	4	2	0	2	76	7	170
2019	CS-04	52	29	7	3	7	2	0	82	11	58
2019	CS-05	50	10	30	10	0	0	0	60	10	10

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	25	16	8	7	1	4	68	16	451
2020	CS-01	44	28	13	3	13	0	0	72	16	32
2020	CS-02	41	24	16	7	5	3	5	70	13	217
2020	CS-03	30	25	21	11	9	0	4	57	21	138
2020	CS-04	52	26	6	6	10	0	0	78	16	50
2020	CS-05	40	40	10	0	0	0	10	89	0	10
2019	CS	33	28	21	9	5	2	2	64	14	541
2019	CS-01	51	16	18	8	0	2	4	72	9	49
2019	CS-02	34	28	20	9	4	3	2	65	14	247
2019	CS-03	25	33	22	9	8	1	2	59	18	169
2019	CS-04	42	21	26	5	4	0	2	64	9	57
2019	CS-05	50	50	0	0	0	0	0	100	0	10

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	10	4	2	4	5	5	90	6	452
2020	CS-01	79	3	3	3	3	6	3	90	7	33
2020	CS-02	71	8	4	1	4	7	6	91	5	217
2020	CS-03	70	11	4	1	4	4	6	90	6	139
2020	CS-04	76	16	4	0	4	0	0	92	4	50
2020	CS-05	80	10	0	10	0	0	0	90	10	10
2019	CS	74	9	4	2	2	7	3	92	4	540
2019	CS-01	82	4	6	2	2	2	2	89	4	49
2019	CS-02	72	7	4	1	2	10	3	91	4	244
2019	CS-03	75	9	5	2	2	5	2	90	5	170
2019	CS-04	79	14	0	2	2	2	2	96	4	58
2019	CS-05	80	0	0	0	0	20	0	100	0	10

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	74	9	3	1	2	2	8	93	4	450
2020	CS-01	78	3	3	6	6	3	0	84	13	32
2020	CS-02	69	8	4	1	1	4	13	93	3	217
2020	CS-03	73	12	3	1	3	1	7	93	4	138
2020	CS-04	90	6	2	0	2	0	0	96	2	50
2020	CS-05	100	0	0	0	0	0	0	100	0	10
2019	CS	78	5	1	1	1	4	10	97	2	543
2019	CS-01	90	2	0	2	0	2	4	98	2	48
2019	CS-02	76	4	2	1	2	5	10	95	3	248
2019	CS-03	75	8	1	1	0	3	12	98	1	170
2019	CS-04	90	2	0	0	0	2	7	100	0	58
2019	CS-05	80	0	0	0	0	10	10	100	0	10

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	17	36	15	12	16	2	1	55	29	454
2020	CS-01	38	19	13	9	9	13	0	64	21	32
2020	CS-02	16	36	16	13	17	1	1	53	30	219
2020	CS-03	11	37	20	13	17	1	0	49	31	139
2020	CS-04	28	42	6	6	10	4	4	76	17	50
2020	CS-05	20	50	0	10	20	0	0	70	30	10
2019	CS	19	34	16	14	13	2	1	55	28	546
2019	CS-01	32	36	8	8	10	4	2	72	19	50
2019	CS-02	15	31	18	18	14	2	1	47	34	250
2019	CS-03	17	34	17	15	15	1	1	52	31	169
2019	CS-04	28	43	14	7	7	2	0	72	14	58
2019	CS-05	50	50	0	0	0	0	0	100	0	10
2018	CS	19	36	15	13	15	2	1	57	28	482
2018	CS-01	29	31	14	10	14	0	2	62	24	51
2018	CS-02	14	31	15	16	18	3	2	47	36	222
2018	CS-03	18	38	18	14	11	0	1	56	25	132
2018	CS-04	30	48	8	6	8	0	0	78	14	50
2018	CS-05	36	64	0	0	0	0	0	100	0	11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	39	13	9	2	0	76	12	453
2020	CS-01	45	21	15	15	3	0	67	18	33
2020	CS-02	42	36	12	7	2	0	79	9	217
2020	CS-03	28	44	14	11	4	0	72	14	139
2020	CS-04	28	50	10	12	0	0	78	12	50
2020	CS-05	40	50	10	0	0	0	90	0	10
2019	CS	28	43	15	10	4	0	71	13	544
2019	CS-01	44	32	12	12	0	0	76	12	50
2019	CS-02	26	47	14	9	4	0	73	13	249
2019	CS-03	24	45	16	9	5	1	70	14	170
2019	CS-04	29	30	23	13	5	0	59	18	56
2019	CS-05	60	20	10	10	0	0	80	10	10
2018	CS	30	43	12	9	5	1	74	13	479
2018	CS-01	32	38	16	6	6	2	71	12	50
2018	CS-02	30	41	12	11	5	0	72	16	222
2018	CS-03	26	50	12	8	4	0	76	12	130
2018	CS-04	36	44	12	8	0	0	80	8	50
2018	CS-05	55	36	9	0	0	0	91	0	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	38	11	6	4	0	0	79	10	453
2020	CS-01	48	24	9	12	6	0	0	73	18	33
2020	CS-02	43	39	9	6	2	0	0	83	9	218
2020	CS-03	34	41	14	4	7	0	0	75	11	138
2020	CS-04	40	38	14	6	2	0	0	78	8	50
2020	CS-05	40	30	20	10	0	0	0	70	10	10
2019	CS	32	41	15	6	4	0	0	74	10	545
2019	CS-01	44	30	14	12	0	0	0	74	12	50
2019	CS-02	31	43	15	7	3	0	0	74	10	248
2019	CS-03	29	45	14	4	7	0	1	75	11	170
2019	CS-04	33	40	16	7	5	0	0	72	12	58
2019	CS-05	60	10	30	0	0	0	0	70	0	10
2018	CS	33	41	13	8	5	0	0	74	13	477
2018	CS-01	30	50	10	4	4	2	0	82	8	50
2018	CS-02	27	43	14	10	5	0	1	71	15	221
2018	CS-03	30	40	16	8	5	0	0	71	13	129
2018	CS-04	52	30	10	4	4	0	0	82	8	50
2018	CS-05	91	9	0	0	0	0	0	100	0	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	44	12	7	2	1	1	78	9	453
2020	CS-01	42	24	15	12	0	3	3	71	13	33
2020	CS-02	37	44	11	5	1	1	1	83	6	219
2020	CS-03	27	48	13	7	4	0	1	75	12	138
2020	CS-04	27	51	8	12	2	0	0	78	14	49
2020	CS-05	30	30	40	0	0	0	0	60	0	10
2019	CS	29	42	15	9	4	1	0	71	13	536
2019	CS-01	47	37	10	4	0	2	0	85	4	49
2019	CS-02	30	48	15	6	1	0	0	78	7	244
2019	CS-03	20	42	16	11	9	1	0	63	21	166
2019	CS-04	31	29	17	16	7	0	0	60	22	58
2019	CS-05	50	20	20	10	0	0	0	70	10	10
2018	CS	28	43	16	7	5	0	0	71	12	476
2018	CS-01	34	40	18	6	2	0	0	74	8	50
2018	CS-02	29	45	15	7	4	1	0	74	11	220
2018	CS-03	19	47	21	6	6	0	0	67	12	129
2018	CS-04	32	36	16	10	6	0	0	68	16	50
2018	CS-05	55	27	9	0	9	0	0	82	9	11

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	47	14	7	4	5	0	73	12	451
2020	CS-01	28	34	6	16	9	6	0	67	27	32
2020	CS-02	23	48	14	6	3	6	0	76	9	216
2020	CS-03	20	47	17	6	6	4	0	70	12	139
2020	CS-04	24	54	10	10	2	0	0	78	12	50
2020	CS-05	30	40	30	0	0	0	0	70	0	10
2019	CS	18	43	19	9	4	6	1	66	13	545
2019	CS-01	28	32	22	12	0	6	0	64	13	50
2019	CS-02	20	41	17	7	5	9	2	68	13	249
2019	CS-03	14	47	20	10	4	5	1	64	15	169
2019	CS-04	14	50	22	10	3	0	0	64	14	58
2019	CS-05	40	50	10	0	0	0	0	90	0	10
2018	CS	19	42	19	9	6	4	1	64	16	481
2018	CS-01	18	45	12	14	6	4	2	67	21	51
2018	CS-02	16	39	23	8	7	7	1	60	16	221
2018	CS-03	14	46	23	11	4	2	1	61	15	132
2018	CS-04	28	48	6	6	8	4	0	79	15	50
2018	CS-05	64	36	0	0	0	0	0	100	0	11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	31	8	6	2	0	0	84	9	451
2020	CS-01	48	27	6	15	3	0	0	76	18	33
2020	CS-02	57	29	8	4	2	0	0	86	6	217
2020	CS-03	47	35	7	9	3	0	0	82	12	138
2020	CS-04	53	37	4	4	2	0	0	90	6	49
2020	CS-05	20	40	20	10	10	0	0	60	20	10
2019	CS	45	36	8	6	2	0	1	83	8	543
2019	CS-01	50	32	8	6	0	2	2	85	6	50
2019	CS-02	49	35	10	3	2	0	1	85	5	247
2019	CS-03	39	39	8	10	3	1	1	79	13	169
2019	CS-04	52	34	5	5	2	0	2	88	7	58
2019	CS-05	20	50	20	10	0	0	0	70	10	10
2018	CS	47	35	10	4	3	1	1	83	7	479
2018	CS-01	47	37	8	4	0	4	0	88	4	51
2018	CS-02	49	34	9	4	3	0	0	83	7	222
2018	CS-03	43	34	12	7	2	0	2	78	9	130
2018	CS-04	44	48	6	0	2	0	0	92	2	50
2018	CS-05	40	30	10	10	0	0	10	78	11	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	31	17	6	5	0	0	72	11	454
2020	CS-01	61	30	6	3	0	0	0	91	3	33
2020	CS-02	52	30	12	3	2	0	1	83	5	219
2020	CS-03	31	31	26	8	4	0	0	62	12	139
2020	CS-04	16	41	18	12	12	0	0	57	24	49
2020	CS-05	0	10	30	20	40	0	0	10	60	10
2019	CS	41	35	14	5	5	1	0	77	9	545
2019	CS-02	51	35	9	2	2	1	0	87	3	250
2019	CS-03	27	37	21	7	8	1	0	64	15	169
2019	CS-04	24	34	21	12	9	0	0	59	21	58
2018	CS	44	35	13	4	3	1	0	80	7	480
2018	CS-01	61	29	8	0	0	2	0	92	0	51
2018	CS-02	54	33	8	2	1	0	1	89	3	221
2018	CS-03	33	38	17	7	5	0	0	71	12	131
2018	CS-04	26	40	20	6	6	2	0	67	12	50
2018	CS-05	9	18	36	18	18	0	0	27	36	11

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2020	CS	18	50	32	455
2020	CS-01	18	39	42	33
2020	CS-02	14	54	32	219
2020	CS-03	22	47	32	139
2020	CS-04	20	56	24	50
2020	CS-05	40	30	30	10
2019	CS	18	46	36	547
2019	CS-01	12	44	44	50
2019	CS-02	15	46	39	250
2019	CS-03	20	46	34	170
2019	CS-04	24	48	28	58
2019	CS-05	40	20	40	10
2018	CS	20	52	28	482
2018	CS-01	16	55	29	51
2018	CS-02	19	50	31	222
2018	CS-03	20	52	27	132
2018	CS-04	22	48	30	50
2018	CS-05	27	73	0	11

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2020	CS	18	33	29	4	4	12	82
2020	CS-02	29	29	26	3	3	10	31
2020	CS-03	13	30	33	7	3	13	30
2020	CS-04	10	70	20	0	0	0	10
2019	CS	23	30	35	6	1	5	97
2019	CS-02	22	31	33	6	0	8	36
2019	CS-03	21	29	41	6	0	3	34
2019	CS-04	29	21	29	14	0	7	14
2018	CS	23	33	31	5	3	4	96
2018	CS-02	33	30	26	5	2	5	43
2018	CS-03	11	44	41	4	0	0	27
2018	CS-04	36	18	27	18	0	0	11

Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	42	7	3	2	0	0	88	5	454
2020	CS-01	52	27	15	6	0	0	0	79	6	33
2020	CS-02	54	36	7	2	1	0	0	90	3	218
2020	CS-03	33	54	7	3	3	0	0	87	6	139
2020	CS-04	44	44	2	6	2	0	2	90	8	50
2020	CS-05	40	40	20	0	0	0	0	80	0	10
2019	CS	39	45	7	6	3	0	0	85	8	542
2019	CS-01	68	22	4	4	2	0	0	90	6	50
2019	CS-02	38	49	6	5	1	0	0	87	7	247
2019	CS-03	32	51	7	5	4	1	0	83	10	168
2019	CS-04	41	34	10	9	5	0	0	76	14	58
2019	CS-05	60	20	10	10	0	0	0	80	10	10
2018	CS	43	41	10	5	1	0	0	83	6	480
2018	CS-01	60	26	10	2	2	0	0	86	4	50
2018	CS-02	43	37	11	6	1	0	0	81	8	222
2018	CS-03	33	54	8	5	1	0	0	87	5	131
2018	CS-04	42	38	18	0	2	0	0	80	2	50
2018	CS-05	73	18	9	0	0	0	0	91	0	11

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	45	12	7	2	1	0	78	10	454
2020	CS-01	44	28	13	6	3	6	0	77	10	32
2020	CS-02	40	44	9	5	1	1	0	85	6	219
2020	CS-03	21	49	19	9	2	0	0	70	12	139
2020	CS-04	26	46	10	10	8	0	0	72	18	50
2020	CS-05	10	80	0	0	10	0	0	90	10	10
2019	CS	25	43	16	10	4	1	0	69	14	545
2019	CS-01	46	38	4	6	4	2	0	86	10	50
2019	CS-02	30	43	17	7	1	2	0	74	9	248
2019	CS-03	13	44	22	14	8	0	0	56	22	170
2019	CS-04	21	48	10	14	7	0	0	69	21	58
2019	CS-05	40	40	10	10	0	0	0	80	10	10
2018	CS	22	47	17	10	1	2	0	71	12	481
2018	CS-01	22	50	18	4	0	6	0	77	4	50
2018	CS-02	23	45	17	9	2	3	0	71	12	222
2018	CS-03	18	47	20	12	1	1	1	66	13	132
2018	CS-04	18	54	16	10	2	0	0	72	12	50
2018	CS-05	45	36	9	9	0	0	0	82	9	11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	23	40	19	7	0	1	26	33	453
2020	CS-01	9	12	36	21	18	0	3	41	22	33
2020	CS-02	8	18	38	25	10	0	1	35	26	219
2020	CS-03	10	27	46	11	4	1	2	15	38	138
2020	CS-04	14	37	41	8	0	0	0	8	51	49
2020	CS-05	50	30	10	0	10	0	0	10	80	10
2019	CS	12	28	37	13	7	1	1	21	41	545
2019	CS-01	6	4	35	33	16	4	2	52	11	49
2019	CS-02	8	26	40	14	10	1	1	25	34	250
2019	CS-03	17	32	40	9	1	0	1	10	49	169
2019	CS-04	16	47	28	5	5	0	0	10	62	58
2019	CS-05	50	30	10	10	0	0	0	10	80	10
2018	CS	10	24	35	23	5	1	2	28	36	480
2018	CS-01	10	12	31	37	8	0	2	46	22	51
2018	CS-02	9	21	33	27	6	1	3	35	31	220
2018	CS-03	9	32	42	12	3	0	2	15	42	132
2018	CS-04	14	34	32	18	2	0	0	20	48	50
2018	CS-05	27	27	36	9	0	0	0	9	55	11

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	9	19	35	20	10	3	3	33	30	452
2020	CS-01	6	15	30	18	27	0	3	47	22	33
2020	CS-02	5	14	32	26	16	5	4	45	20	218
2020	CS-03	12	25	39	15	3	4	2	19	40	139
2020	CS-04	22	22	45	10	0	0	0	10	45	49
2020	CS-05	10	40	40	10	0	0	0	10	50	10
2019	CS	9	22	33	20	9	4	2	31	34	544
2019	CS-01	6	14	20	20	22	8	8	51	24	49
2019	CS-02	5	19	32	24	13	5	2	40	26	249
2019	CS-03	11	25	40	16	3	3	2	20	39	169
2019	CS-04	24	26	31	16	2	2	0	18	51	58
2019	CS-05	20	40	20	20	0	0	0	20	60	10
2018	CS	11	26	32	18	8	3	2	27	39	481
2018	CS-01	6	18	35	22	12	4	4	36	26	51
2018	CS-02	8	19	33	22	12	4	3	36	29	221
2018	CS-03	14	35	32	11	5	2	1	16	51	132
2018	CS-04	16	38	38	8	0	0	0	8	54	50
2018	CS-05	18	27	18	36	0	0	0	36	45	11

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	8	15	27	28	19	2	1	49	24	450
2020	CS-01	0	0	23	23	52	3	0	77	0	31
2020	CS-02	4	11	18	37	27	1	2	67	15	217
2020	CS-03	12	18	38	21	8	2	1	30	31	138
2020	CS-04	12	36	34	18	0	0	0	18	48	50
2020	CS-05	60	10	30	0	0	0	0	0	70	10
2019	CS	8	14	34	27	15	1	1	43	22	541
2019	CS-01	2	4	8	27	53	2	4	85	7	49
2019	CS-02	3	7	33	36	18	2	2	56	10	246
2019	CS-03	12	18	44	19	5	0	1	24	31	169
2019	CS-04	16	34	33	10	5	2	0	16	51	58
2019	CS-05	40	30	10	20	0	0	0	20	70	10
2018	CS	6	16	35	26	14	1	3	41	22	479
2018	CS-01	0	12	18	41	22	2	6	68	13	51
2018	CS-02	2	9	35	30	21	0	3	52	12	219
2018	CS-03	11	20	45	19	5	0	2	24	31	132
2018	CS-04	14	28	36	16	6	0	0	22	42	50
2018	CS-05	18	45	27	9	0	0	0	9	64	11

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	13	20	28	20	16	1	2	37	34	452
2020	CS-01	3	6	18	33	36	3	0	72	9	33
2020	CS-02	8	14	24	26	24	0	4	52	23	217
2020	CS-03	17	27	35	12	6	1	1	19	46	138
2020	CS-04	18	36	36	10	0	0	0	10	54	50
2020	CS-05	60	30	10	0	0	0	0	0	90	10
2019	CS	15	20	30	18	14	1	2	33	36	542
2019	CS-02	8	15	32	25	17	2	2	44	23	248
2019	CS-03	24	28	32	12	3	0	1	16	52	169
2019	CS-04	26	33	29	7	3	2	0	11	60	58
2018	CS	13	24	28	20	12	1	3	33	38	480
2018	CS-01	2	16	22	39	14	4	4	57	19	51
2018	CS-02	7	19	30	25	16	2	3	42	27	220
2018	CS-03	19	31	30	13	6	0	2	19	51	132
2018	CS-04	28	36	22	6	6	2	0	12	65	50
2018	CS-05	27	36	27	0	9	0	0	9	64	11

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	6	10	25	30	22	4	4	56	17	453
2020	CS-01	0	6	15	21	48	6	3	77	7	33
2020	CS-02	3	6	17	31	32	5	6	71	10	218
2020	CS-03	9	13	35	28	9	4	2	40	23	138
2020	CS-04	10	20	32	36	2	0	0	38	30	50
2020	CS-05	20	30	40	0	10	0	0	10	50	10
2019	CS	7	14	31	27	17	3	2	46	22	543
2019	CS-01	2	6	14	16	47	10	4	74	10	49
2019	CS-02	5	13	26	30	19	5	2	53	19	249
2019	CS-03	12	14	37	27	8	1	1	36	27	169
2019	CS-04	5	19	39	26	9	2	0	36	25	57
2019	CS-05	0	50	40	10	0	0	0	10	50	10
2018	CS	7	12	29	28	17	3	3	48	20	477
2018	CS-01	4	10	18	31	22	10	6	63	16	51
2018	CS-02	6	11	27	27	23	3	3	53	18	220
2018	CS-03	11	13	35	26	12	1	2	39	25	129
2018	CS-04	6	12	40	30	6	2	4	38	19	50
2018	CS-05	0	9	45	36	9	0	0	45	9	11

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	19	31	23	12	3	2	37	31	452
2020	CS-01	6	18	15	21	30	6	3	57	27	33
2020	CS-02	6	16	26	29	17	3	3	50	23	218
2020	CS-03	14	22	33	22	4	2	2	27	39	138
2020	CS-04	14	22	53	8	2	0	0	10	37	49
2020	CS-05	50	10	40	0	0	0	0	0	60	10
2019	CS	9	23	34	18	10	4	1	30	34	544
2019	CS-01	0	16	18	27	27	10	2	60	19	49
2019	CS-02	6	19	31	22	15	5	2	39	27	248
2019	CS-03	14	25	43	12	2	3	1	15	41	170
2019	CS-04	16	36	29	16	3	0	0	19	52	58
2019	CS-05	20	30	30	20	0	0	0	20	50	10
2018	CS	12	22	34	19	7	3	3	28	36	479
2018	CS-01	4	20	31	27	6	4	8	38	27	51
2018	CS-02	8	18	33	23	11	4	3	36	28	219
2018	CS-03	15	26	38	16	3	2	0	19	42	132
2018	CS-04	24	26	38	8	4	0	0	12	50	50
2018	CS-05	9	18	64	0	9	0	0	9	27	11

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	14	32	33	13	0	2	47	20	455
2020	CS-01	6	18	12	30	30	3	0	63	25	33
2020	CS-02	4	10	30	38	16	0	2	55	14	219
2020	CS-03	8	17	38	27	7	0	2	35	26	139
2020	CS-04	4	18	44	30	4	0	0	34	22	50
2020	CS-05	10	30	10	40	10	0	0	50	40	10
2019	CS	5	11	34	30	17	1	2	48	16	543
2019	CS-01	0	10	20	29	35	2	4	67	11	49
2019	CS-02	6	8	32	29	21	2	2	52	15	249
2019	CS-03	5	14	39	29	10	0	2	40	20	168
2019	CS-04	2	16	40	34	7	2	0	42	18	58
2019	CS-05	20	0	60	20	0	0	0	20	20	10

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	38	20	15	6	4	58	22	444
2020	CS-01	31	28	16	22	0	3	61	23	32
2020	CS-02	25	40	19	9	2	5	68	12	211
2020	CS-03	8	38	22	20	7	5	48	28	138
2020	CS-04	8	39	16	24	12	0	47	37	49
2020	CS-05	0	30	20	20	30	0	30	50	10
2019	CS	14	30	20	22	12	2	45	35	547
2019	CS-01	34	28	18	12	4	4	65	17	50
2019	CS-02	18	32	22	17	8	4	51	26	250
2019	CS-03	5	28	19	29	17	1	34	47	170
2019	CS-04	5	28	19	33	16	0	33	48	58
2019	CS-05	10	40	20	20	10	0	50	30	10

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	29	5	5	1	1	0	89	6	453
2020	CS-01	67	12	12	6	3	0	0	79	9	33
2020	CS-02	59	29	5	5	1	1	0	88	7	217
2020	CS-03	56	31	6	4	1	1	1	88	6	139
2020	CS-04	66	30	0	2	0	0	2	98	2	50
2020	CS-05	40	50	0	10	0	0	0	90	10	10
2019	CS	52	33	7	4	2	2	0	87	7	546
2019	CS-01	66	18	10	0	2	4	0	88	2	50
2019	CS-02	50	36	6	3	2	2	0	88	6	249
2019	CS-03	48	36	7	6	2	1	0	84	9	170
2019	CS-04	62	26	5	7	0	0	0	88	7	58
2019	CS-05	60	20	10	10	0	0	0	80	10	10
2018	CS	43	40	9	5	2	1	1	84	7	478
2018	CS-01	43	39	8	6	2	2	0	84	8	51
2018	CS-02	38	41	11	5	3	1	1	81	8	221
2018	CS-03	42	46	5	7	1	0	0	88	8	131
2018	CS-04	53	33	6	4	0	2	2	89	4	49
2018	CS-05	73	9	9	9	0	0	0	82	9	11

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	26	3	2	1	0	1	94	3	452
2020	CS-01	73	15	3	3	6	0	0	88	9	33
2020	CS-02	69	25	4	2	0	0	0	94	2	218
2020	CS-03	63	28	3	3	1	0	1	93	4	137
2020	CS-04	68	28	2	0	0	0	2	98	0	50
2020	CS-05	40	50	10	0	0	0	0	90	0	10
2019	CS	58	33	5	3	1	0	0	92	4	545
2019	CS-01	76	20	4	0	0	0	0	96	0	50
2019	CS-02	60	33	4	2	1	0	0	92	3	248
2019	CS-03	51	38	5	4	2	1	0	89	6	170
2019	CS-04	59	33	5	3	0	0	0	91	3	58
2019	CS-05	50	40	0	10	0	0	0	90	10	10
2018	CS	52	38	5	3	1	0	0	92	4	479
2018	CS-01	57	37	0	2	4	0	0	94	6	51
2018	CS-02	52	35	6	4	1	1	0	89	5	221
2018	CS-03	47	47	4	2	1	0	0	94	2	131
2018	CS-04	54	40	4	0	0	0	2	96	0	50
2018	CS-05	55	36	0	9	0	0	0	91	9	11

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	35	7	3	1	0	0	89	4	451
2020	CS-01	50	28	13	6	3	0	0	78	9	32
2020	CS-02	54	35	7	3	0	0	0	89	4	219
2020	CS-03	52	39	6	2	1	0	0	91	4	137
2020	CS-04	63	31	4	2	0	0	0	94	2	49
2020	CS-05	40	50	10	0	0	0	0	90	0	10
2019	CS	48	39	9	3	1	0	0	87	4	546
2019	CS-01	56	32	8	2	0	2	0	90	2	50
2019	CS-02	47	39	10	3	1	0	0	87	4	249
2019	CS-03	44	44	6	4	2	0	0	88	5	170
2019	CS-04	52	31	14	2	2	0	0	83	3	58
2019	CS-05	50	40	10	0	0	0	0	90	0	10
2018	CS	39	45	9	4	1	1	0	86	5	480
2018	CS-01	43	35	10	8	2	2	0	80	10	51
2018	CS-02	39	43	12	4	1	1	1	83	5	222
2018	CS-03	34	55	8	2	1	0	0	89	3	131
2018	CS-04	44	44	4	4	2	2	0	90	6	50
2018	CS-05	55	45	0	0	0	0	0	100	0	11

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	40	10	4	2	2	84	6	449
2020	CS-01	44	31	9	3	3	9	83	7	32
2020	CS-02	47	37	11	4	0	1	85	4	218
2020	CS-03	32	47	11	6	3	1	80	9	136
2020	CS-04	53	37	4	2	2	2	92	4	49
2020	CS-05	30	50	10	10	0	0	80	10	10
2019	CS	37	44	12	3	1	3	83	5	540
2019	CS-01	44	32	20	4	0	0	76	4	50
2019	CS-02	40	40	11	2	2	4	84	5	246
2019	CS-03	30	51	12	3	1	3	83	4	169
2019	CS-04	39	46	11	2	2	0	86	4	56
2019	CS-05	50	40	0	10	0	0	90	10	10
2018	CS	42	41	10	2	2	3	86	4	481
2018	CS-01	45	47	4	0	2	2	94	2	51
2018	CS-02	41	38	12	1	3	5	83	4	222
2018	CS-03	38	46	12	2	1	2	85	2	131
2018	CS-04	50	38	8	4	0	0	88	4	50
2018	CS-05	64	36	0	0	0	0	100	0	11

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	35	10	3	1	6	1	84	5	452
2020	CS-01	50	13	13	6	0	19	0	77	8	32
2020	CS-02	44	36	10	3	0	6	0	85	4	218
2020	CS-03	38	41	12	4	1	4	1	83	5	139
2020	CS-04	55	31	6	0	6	2	0	88	6	49
2020	CS-05	50	30	20	0	0	0	0	80	0	10
2019	CS	45	36	10	2	1	6	0	87	3	543
2019	CS-01	56	32	6	2	0	4	0	92	2	50
2019	CS-02	45	35	9	2	1	8	0	87	3	249
2019	CS-03	38	40	12	2	2	5	1	83	4	168
2019	CS-04	51	40	9	0	0	0	0	91	0	57
2019	CS-05	50	50	0	0	0	0	0	100	0	10
2018	CS	43	38	10	3	1	4	0	85	4	480
2018	CS-01	45	43	6	2	2	2	0	90	4	51
2018	CS-02	42	36	12	2	2	5	1	83	4	221
2018	CS-03	39	42	9	5	1	5	0	85	6	132
2018	CS-04	50	36	14	0	0	0	0	86	0	50
2018	CS-05	50	40	0	0	0	10	0	100	0	10

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	33	5	3	2	0	90	5	454
2020	CS-01	72	22	6	0	0	0	94	0	32
2020	CS-02	61	29	5	3	1	0	91	5	219
2020	CS-03	44	43	7	2	4	0	87	6	139
2020	CS-04	68	24	2	6	0	0	92	6	50
2020	CS-05	30	60	0	10	0	0	90	10	10
2019	CS	49	37	8	3	2	1	87	5	543
2019	CS-01	54	34	8	4	0	0	88	4	50
2019	CS-02	54	33	7	3	2	1	88	5	248
2019	CS-03	40	43	10	5	2	1	83	7	169
2019	CS-04	49	40	7	0	4	0	89	4	57
2019	CS-05	70	20	10	0	0	0	90	0	10
2018	CS	47	39	8	3	2	1	88	5	479
2018	CS-01	51	35	8	2	2	2	88	4	51
2018	CS-02	43	42	9	3	1	1	87	4	220
2018	CS-03	47	39	9	4	2	0	86	5	132
2018	CS-04	54	38	2	4	2	0	92	6	50
2018	CS-05	82	18	0	0	0	0	100	0	11

Anti-racism

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	31	11	3	1	7	1	85	4	454
2020	CS-01	48	21	9	0	0	21	0	88	0	33
2020	CS-02	51	30	7	2	1	9	0	89	4	218
2020	CS-03	38	36	16	4	1	4	1	79	5	139
2020	CS-04	54	24	12	4	2	4	0	81	6	50
2020	CS-05	40	50	10	0	0	0	0	90	0	10

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	31	12	4	3	5	2	80	7	452
2020	CS-01	47	34	6	0	6	3	3	87	7	32
2020	CS-02	43	30	12	4	2	7	2	79	7	218
2020	CS-03	37	37	14	3	2	5	3	80	5	139
2020	CS-04	59	20	10	6	2	0	2	81	8	49
2020	CS-05	50	40	0	10	0	0	0	90	10	10

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	34	13	3	2	8	7	79	5	452
2020	CS-01	33	12	24	3	0	18	9	63	4	33
2020	CS-02	37	29	13	3	2	8	9	79	6	218
2020	CS-03	26	42	14	4	2	7	5	78	7	137
2020	CS-04	42	44	10	0	0	0	4	90	0	50
2020	CS-05	20	50	10	10	0	10	0	78	11	10
2019	CS	33	35	12	4	3	8	6	78	8	546
2019	CS-01	40	26	10	4	0	10	10	83	5	50
2019	CS-02	34	33	11	2	3	9	8	80	6	249
2019	CS-03	26	41	12	7	4	6	4	75	12	170
2019	CS-04	43	28	17	2	2	5	3	77	4	58
2019	CS-05	20	50	10	10	0	10	0	78	11	10
2018	CS	24	43	14	3	4	7	5	76	8	480
2018	CS-01	37	24	14	2	4	12	8	76	7	51
2018	CS-02	23	38	16	4	3	10	6	74	8	222
2018	CS-03	15	54	14	5	5	4	3	75	11	131
2018	CS-04	28	52	12	0	2	2	4	85	2	50
2018	CS-05	36	45	9	0	0	9	0	90	0	11

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	36	15	8	4	5	2	70	13	454
2020	CS-01	31	19	25	9	9	3	3	53	20	32
2020	CS-02	32	36	13	7	3	6	3	75	12	219
2020	CS-03	23	37	17	12	4	6	1	65	17	139
2020	CS-04	32	44	14	2	4	2	2	79	6	50
2020	CS-05	40	30	20	10	0	0	0	70	10	10
2019	CS	23	39	18	10	5	4	1	65	16	542
2019	CS-01	28	42	6	14	2	4	4	76	17	50
2019	CS-02	25	34	22	8	6	6	1	62	14	247
2019	CS-03	18	44	18	11	6	2	1	64	18	169
2019	CS-04	23	44	12	14	5	2	0	68	20	57
2019	CS-05	40	60	0	0	0	0	0	100	0	10
2018	CS	23	45	15	7	4	3	2	73	11	481
2018	CS-01	22	43	12	10	6	4	4	70	17	51
2018	CS-02	25	39	18	5	5	6	2	70	11	222
2018	CS-03	17	53	15	11	2	0	1	71	14	132
2018	CS-04	32	50	10	0	2	2	4	87	2	50
2018	CS-05	45	45	0	0	9	0	0	91	9	11

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	39	15	4	1	2	0	80	5	453
2020	CS-01	52	18	18	3	0	9	0	77	3	33
2020	CS-02	43	36	15	3	1	2	0	81	4	217
2020	CS-03	29	45	17	5	2	1	0	75	7	139
2020	CS-04	46	42	8	2	2	0	0	88	4	50
2020	CS-05	30	50	20	0	0	0	0	80	0	10
2019	CS	33	40	16	5	3	3	0	75	8	545
2019	CS-01	40	38	16	2	0	4	0	81	2	50
2019	CS-02	35	39	16	4	2	4	0	77	7	249
2019	CS-03	29	40	15	9	4	3	0	71	13	169
2019	CS-04	28	45	21	3	3	0	0	72	7	58
2019	CS-05	40	50	10	0	0	0	0	90	0	10
2018	CS	29	45	14	5	2	3	0	77	8	478
2018	CS-01	29	51	10	4	2	4	0	84	6	51
2018	CS-02	31	43	14	6	1	4	1	78	8	219
2018	CS-03	21	47	17	7	5	3	0	71	12	131
2018	CS-04	42	42	14	0	2	0	0	84	2	50
2018	CS-05	36	55	9	0	0	0	0	91	0	11

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	26	20	8	6	15	2	59	17	449
2020	CS-01	34	22	16	0	6	19	3	72	8	32
2020	CS-02	27	26	16	8	3	17	3	66	14	216
2020	CS-03	14	25	26	11	8	14	1	47	22	138
2020	CS-04	18	37	20	6	4	10	4	64	12	49
2020	CS-05	30	10	10	10	20	20	0	50	38	10
2019	CS	18	26	23	10	8	13	2	52	21	547
2019	CS-01	40	24	14	6	2	14	0	74	9	50
2019	CS-02	18	27	23	8	7	15	3	55	18	250
2019	CS-03	11	26	24	12	14	13	1	43	29	170
2019	CS-04	17	24	33	14	5	5	2	44	20	58
2019	CS-05	20	30	0	30	0	20	0	63	38	10
2018	CS	17	28	19	12	9	13	2	53	24	482
2018	CS-01	27	27	16	8	10	12	0	62	20	51
2018	CS-02	16	26	23	10	7	15	2	51	21	222
2018	CS-03	12	27	18	18	10	13	2	46	33	132
2018	CS-04	18	36	14	6	10	12	4	64	19	50
2018	CS-05	18	45	27	9	0	0	0	64	9	11

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	45	4	8	2	86	10	453
2020	CS-01	36	42	6	12	3	79	15	33
2020	CS-02	47	42	4	5	1	89	6	219
2020	CS-03	37	45	5	10	2	82	12	137
2020	CS-04	30	56	0	10	4	86	14	50
2020	CS-05	10	70	0	10	10	80	20	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	38	41	10	8	3	2	80	10	453
2020	CS-01	45	30	12	3	9	0	76	12	33
2020	CS-02	37	45	8	8	1	0	82	9	218
2020	CS-03	35	38	14	7	2	4	76	10	139
2020	CS-04	45	31	6	10	6	2	77	17	49
2020	CS-05	20	60	10	10	0	0	80	10	10
2019	CS	41	39	7	9	4	0	80	13	546
2019	CS-01	62	34	2	2	0	0	96	2	50
2019	CS-02	43	35	7	8	6	0	78	15	249
2019	CS-03	31	47	7	11	4	0	78	15	170
2019	CS-04	43	38	7	10	2	0	81	12	58
2019	CS-05	30	50	20	0	0	0	80	0	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	38	10	6	2	1	0	82	7	449
2020	CS-01	45	30	12	3	9	0	0	76	12	33
2020	CS-02	44	41	8	6	1	0	0	85	7	217
2020	CS-03	39	38	13	6	1	2	1	80	7	135
2020	CS-04	50	32	14	4	0	0	0	82	4	50
2020	CS-05	40	40	0	20	0	0	0	80	20	10
2019	CS	42	41	11	5	1	1	0	83	6	543
2019	CS-01	63	29	6	2	0	0	0	92	2	49
2019	CS-02	42	40	10	4	3	1	0	83	7	247
2019	CS-03	34	45	14	8	0	1	0	79	8	170
2019	CS-04	45	41	9	5	0	0	0	86	5	58
2019	CS-05	70	20	0	10	0	0	0	90	10	10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	19	4	3	1	1	1	91	5	452
2020	CS-01	70	15	3	3	6	3	0	88	9	33
2020	CS-02	75	19	3	2	0	0	0	94	2	218
2020	CS-03	70	14	7	5	1	1	3	87	6	138
2020	CS-04	53	33	4	6	2	0	2	88	8	49
2020	CS-05	70	30	0	0	0	0	0	100	0	10

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	CS	79	13	4	2	1	93	3	543
2019	CS-01	86	2	8	4	0	88	4	50
2019	CS-02	77	16	3	2	2	93	4	248
2019	CS-03	78	15	6	1	1	93	1	169
2019	CS-04	84	9	2	4	2	93	5	57
2019	CS-05	100	0	0	0	0	100	0	10

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	25	7	3	0	6	0	89	3	453
2020	CS-01	64	18	3	3	0	12	0	93	3	33
2020	CS-02	63	23	5	2	0	6	0	92	2	219
2020	CS-03	50	29	12	4	0	5	1	84	4	137
2020	CS-04	58	28	6	6	0	0	2	88	6	50
2020	CS-05	50	50	0	0	0	0	0	100	0	10
2019	CS	65	23	5	2	1	4	0	92	3	546
2019	CS-01	76	6	8	0	0	10	0	91	0	50
2019	CS-02	66	22	4	2	2	4	0	92	4	250
2019	CS-03	56	30	7	2	1	4	0	90	3	170
2019	CS-04	79	18	4	0	0	0	0	96	0	57
2019	CS-05	50	50	0	0	0	0	0	100	0	10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	4	96	455
2020	CS-02	4	96	219
2020	CS-03	4	96	139
2020	CS-05	0	100	10
2019	CS	8	92	544
2019	CS-02	7	93	249
2019	CS-03	11	89	170
2018	CS	8	92	480
2018	CS-01	10	90	51
2018	CS-02	10	90	220
2018	CS-03	8	92	132

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	53	47	19
2019	CS	48	53	40
2019	CS-02	59	41	17
2019	CS-03	44	56	18
2018	CS	50	50	40
2018	CS-02	52	48	21

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	58	42	19
2019	CS	55	45	40
2019	CS-02	41	59	17
2019	CS-03	67	33	18
2018	CS	50	50	40
2018	CS-02	38	62	21

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	19

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	19
2019	CS	100	40
2019	CS-02	100	17
2019	CS-03	100	18
2018	CS	100	40
2018	CS-02	100	21
2018	CS-03	100	11

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	0	100	19

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2018	CS	100	40
2018	CS-02	100	21
2018	CS-03	100	11

Question 58g. From whom did you experience harassment on the job? …Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	18	83	40

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	32	68	19
2019	CS	41	59	39
2019	CS-02	41	59	17
2019	CS-03	44	56	18
2018	CS	50	50	40
2018	CS-02	48	52	21
2018	CS-03	45	55	11

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	47	53	19
2019	CS	28	72	39
2019	CS-03	50	50	18
2018	CS	18	83	40

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	42	58	19
2019	CS	36	64	39
2019	CS-02	35	65	17
2019	CS-03	39	61	18
2018	CS	38	63	40
2018	CS-02	33	67	21

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	26	74	19
2019	CS	36	64	39
2019	CS-02	29	71	17
2019	CS-03	44	56	18
2018	CS	25	75	40
2018	CS-02	29	71	21

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	36	64	39
2019	CS-03	56	44	18
2018	CS	25	75	40
2018	CS-02	24	76	21

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	47	53	19
2019	CS	51	49	39
2019	CS-02	59	41	17
2019	CS-03	50	50	18
2018	CS	58	43	40
2018	CS-02	52	48	21

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	36	64	39
2019	CS-02	29	71	17
2019	CS-03	44	56	18
2018	CS	30	70	40
2018	CS-02	24	76	21
2018	CS-03	45	55	11

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	No (%)	Total responses
2018	CS	100	40
2018	CS-02	100	21
2018	CS-03	100	11

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	13	87	39
2018	CS	18	83	40

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	37	63	19
2019	CS	38	62	39
2019	CS-02	41	59	17
2019	CS-03	39	61	18
2018	CS	38	63	40
2018	CS-02	24	76	21
2018	CS-03	55	45	11

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	15	85	39
2018	CS	20	80	40

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	26	74	19

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	42	58	19
2019	CS	51	49	39
2019	CS-02	41	59	17
2019	CS-03	56	44	18
2018	CS	53	48	40
2018	CS-02	38	62	21

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	23	77	39
2019	CS-03	33	67	18
2018	CS	20	80	40

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	15	85	40

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	15	85	39
2019	CS-03	28	72	18

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	26	74	19
2019	CS	28	72	39
2019	CS-02	41	59	17
2018	CS	30	70	40
2018	CS-02	43	57	21

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	22	78	37
2018	CS-02	24	76	21

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	16	84	37

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	37
2018	CS-02	0	100	21

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	19	81	37
2018	CS-02	24	76	21

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	14	86	37

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	27	73	37

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	41	59	37
2018	CS-02	38	62	21

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	37
2018	CS-02	0	100	21

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	51	49	37
2018	CS-02	48	52	21

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	16	84	37

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	22	17	13	3	2	36	7	69	9	452
2020	CS-01	25	6	9	3	3	38	16	67	13	32
2020	CS-02	26	16	12	2	1	36	6	72	6	219
2020	CS-03	12	21	17	4	3	35	8	59	12	137
2020	CS-04	32	14	10	4	2	32	6	74	10	50
2020	CS-05	30	30	0	0	0	40	0	100	0	10
2019	CS	18	20	15	3	3	30	11	65	10	546
2019	CS-01	22	14	8	0	0	34	22	82	0	50
2019	CS-02	21	17	14	3	2	32	11	66	9	250
2019	CS-03	13	25	19	6	4	27	7	57	14	169
2019	CS-04	21	24	12	3	2	28	10	72	8	58
2019	CS-05	20	20	10	0	0	40	10	80	0	10
2018	CS	19	22	15	4	3	32	6	64	12	481
2018	CS-01	27	12	24	0	6	24	8	57	9	51
2018	CS-02	17	23	14	4	3	34	5	66	11	221
2018	CS-03	15	20	17	7	4	33	4	57	17	132
2018	CS-04	16	30	8	2	2	32	10	79	7	50
2018	CS-05	45	36	0	0	0	18	0	100	0	11

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	34	10	3	2	9	1	83	5	455
2020	CS-01	42	18	6	3	3	27	0	83	8	33
2020	CS-02	46	32	11	2	1	8	0	85	4	219
2020	CS-03	32	42	11	4	3	7	1	80	8	139
2020	CS-04	48	26	10	4	0	6	6	84	5	50
2020	CS-05	50	40	10	0	0	0	0	90	0	10
2019	CS	39	34	12	3	2	8	1	81	6	546
2019	CS-01	56	26	8	0	0	8	2	91	0	50
2019	CS-02	40	32	12	2	2	10	2	82	5	250
2019	CS-03	30	38	15	5	3	7	1	74	9	169
2019	CS-04	47	33	10	2	2	3	3	85	4	58
2019	CS-05	40	50	10	0	0	0	0	90	0	10
2018	CS	35	37	14	3	2	9	1	79	6	482
2018	CS-01	41	35	10	2	2	10	0	85	4	51
2018	CS-02	32	36	17	2	2	10	1	77	5	222
2018	CS-03	33	38	15	5	3	5	0	75	9	132
2018	CS-04	38	42	10	2	2	6	0	85	4	50
2018	CS-05	64	27	0	0	0	9	0	100	0	11

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	6	94	453
2020	CS-02	6	94	219
2020	CS-03	7	93	137
2019	CS	3	97	543
2019	CS-02	5	95	249
2019	CS-03	4	96	168
2019	CS-04	0	100	58
2018	CS	5	95	479
2018	CS-02	6	94	219
2018	CS-03	5	95	132
2018	CS-05	0	100	11

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	21	79	29
2019	CS	35	65	17
2018	CS	32	68	25

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	72	28	29
2020	CS-02	54	46	13
2019	CS	65	35	17
2018	CS	72	28	25
2018	CS-02	62	38	13

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	No (%)	Total responses
2020	CS	100	29
2020	CS-02	100	13
2020	CS-03	100	10
2019	CS	100	17

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	29
2020	CS-02	100	13
2020	CS-03	100	10
2019	CS	100	17
2018	CS	100	25
2018	CS-02	100	13

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	20	80	25

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	17

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	24	76	29
2019	CS	0	100	17
2018	CS	20	80	25

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	24	76	25

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	21	79	29
2018	CS	20	80	25

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	17	83	29
2019	CS	38	63	16
2018	CS	32	68	25

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	No (%)	Total responses
2020	CS	100	29
2020	CS-02	100	13
2020	CS-03	100	10

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	25
2018	CS-02	0	100	13

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	CS	100	29
2020	CS-02	100	13
2020	CS-03	100	10
2019	CS	100	16
2018	CS	100	25
2018	CS-02	100	13

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	24	76	29
2018	CS	24	76	25

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	CS	100	29
2020	CS-02	100	13
2020	CS-03	100	10
2019	CS	100	16
2018	CS	100	25
2018	CS-02	100	13

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	31	69	29

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	24	76	29

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	25
2018	CS-02	0	100	13

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2020	CS	100	29
2020	CS-02	100	13
2020	CS-03	100	10
2019	CS	100	16

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	25
2018	CS-02	0	100	13

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	48	52	29
2020	CS-02	54	46	13
2020	CS-03	50	50	10
2019	CS	63	38	16
2018	CS	48	52	25
2018	CS-02	46	54	13

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	24
2018	CS-02	0	100	13

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year	Demographic	No (%)	Total responses
2019	CS	100	16
2018	CS	100	24
2018	CS-02	100	13

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	No (%)	Total responses
2019	CS	100	16
2018	CS	100	24
2018	CS-02	100	13

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	29	71	24

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	21	79	24

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	38	63	16
2018	CS	46	54	24
2018	CS-02	38	62	13

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	0	100	24
2018	CS-02	0	100	13

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	69	31	16
2018	CS	71	29	24
2018	CS-02	62	38	13

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	0	100	16

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	16	12	3	3	36	7	69	9	453
2020	CS-01	30	3	9	3	6	39	9	65	18	33
2020	CS-02	26	18	10	2	1	36	6	77	6	217
2020	CS-03	12	17	18	4	4	39	6	54	13	139
2020	CS-04	36	12	8	2	4	32	6	77	10	50
2020	CS-05	40	20	10	10	0	20	0	75	13	10
2019	CS	19	20	15	2	1	35	9	68	5	544
2019	CS-01	24	14	6	0	0	37	18	86	0	49
2019	CS-02	20	17	15	2	2	33	10	67	7	249
2019	CS-03	14	25	18	2	0	37	4	66	4	170
2019	CS-04	23	21	16	0	2	30	9	71	3	57
2019	CS-05	20	20	0	0	0	50	10	100	0	10
2018	CS	19	21	15	2	2	35	6	68	7	482
2018	CS-01	27	12	20	0	2	27	12	65	3	51
2018	CS-02	18	22	13	2	3	37	5	70	8	222
2018	CS-03	14	19	18	3	2	39	4	59	9	132
2018	CS-04	20	26	6	2	0	36	10	85	4	50
2018	CS-05	36	36	9	0	0	18	0	89	0	11

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	44	32	8	3	3	9	1	85	6	452
2020	CS-01	47	16	3	0	3	31	0	91	5	32
2020	CS-02	48	32	8	2	1	8	1	88	4	217
2020	CS-03	35	39	9	4	4	9	0	80	9	139
2020	CS-04	50	26	6	4	2	6	6	86	7	50
2020	CS-05	40	30	10	10	10	0	0	70	20	10
2019	CS	38	34	13	2	1	11	1	82	3	546
2019	CS-01	52	28	2	2	0	14	2	95	2	50
2019	CS-02	39	31	13	2	2	12	2	81	4	249
2019	CS-03	32	36	15	3	0	12	1	79	3	170
2019	CS-04	40	38	14	0	0	5	3	85	0	58
2019	CS-05	40	60	0	0	0	0	0	100	0	10
2018	CS	33	38	12	2	2	11	1	81	5	481
2018	CS-01	39	33	6	0	2	16	4	90	2	51
2018	CS-02	30	39	14	2	2	11	1	79	5	221
2018	CS-03	33	38	14	4	2	10	0	78	6	132
2018	CS-04	38	42	10	2	2	4	2	85	4	50
2018	CS-05	45	45	0	0	0	9	0	100	0	11

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	11	89	453
2020	CS-01	15	85	33
2020	CS-02	8	92	217
2020	CS-03	14	86	139
2020	CS-04	10	90	50
2020	CS-05	0	100	10
2019	CS	10	90	544
2019	CS-01	6	94	49
2019	CS-02	12	88	250
2019	CS-03	11	89	169
2019	CS-04	5	95	58
2019	CS-05	0	100	10

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	60	40	48
2020	CS-02	56	44	18
2020	CS-03	63	37	19

Question 85. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	75	25	48
2020	CS-02	72	28	18
2020	CS-03	79	21	19
2019	CS	84	16	56
2019	CS-02	81	19	31
2019	CS-03	84	16	19

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	33	6	6	0	89	6	36
2020	CS-02	62	38	0	0	0	100	0	13
2020	CS-03	53	33	7	7	0	87	7	15
2019	CS	50	33	7	4	7	83	11	46
2019	CS-02	42	33	13	4	8	75	13	24
2019	CS-03	56	38	0	6	0	94	6	16

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	31	7	3	2	4	3	87	5	454
2020	CS-01	55	27	3	12	0	3	0	84	13	33
2020	CS-02	51	30	6	2	2	5	5	89	4	219
2020	CS-03	44	36	11	2	4	3	1	83	6	138
2020	CS-04	60	26	6	4	2	0	2	88	6	50
2020	CS-05	70	20	0	0	0	10	0	100	0	10

Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	30	7	4	4	1	85	8	453
2020	CS-01	64	18	9	3	3	3	84	6	33
2020	CS-02	55	30	6	5	3	1	86	7	218
2020	CS-03	47	32	9	5	6	1	80	11	138
2020	CS-04	62	28	4	4	2	0	90	6	50
2020	CS-05	30	70	0	0	0	0	100	0	10

A psychologically healthy workplace

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	38	9	2	2	3	0	87	4	452
2020	CS-01	36	33	15	0	0	15	0	82	0	33
2020	CS-02	55	31	7	3	1	3	0	88	4	218
2020	CS-03	33	51	10	2	3	1	0	85	5	138
2020	CS-04	51	43	4	2	0	0	0	94	2	49
2020	CS-05	50	20	20	10	0	0	0	70	10	10
2019	CS	33	42	15	4	2	4	0	78	6	544
2019	CS-01	44	34	12	4	0	6	0	83	4	50
2019	CS-02	36	40	13	2	2	6	0	82	5	248
2019	CS-03	25	46	19	7	2	1	0	71	9	170
2019	CS-04	33	43	16	7	0	2	0	77	7	58
2019	CS-05	30	50	10	0	10	0	0	80	10	10
2018	CS	30	45	16	4	2	2	0	77	7	482
2018	CS-01	33	39	20	2	2	4	0	76	4	51
2018	CS-02	33	42	15	5	2	3	1	78	7	222
2018	CS-03	24	52	14	5	4	1	0	76	9	132
2018	CS-04	26	52	16	2	0	4	0	81	2	50
2018	CS-05	27	45	27	0	0	0	0	73	0	11

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	31	10	2	2	6	1	85	4	455
2020	CS-01	48	24	0	3	3	15	6	92	8	33
2020	CS-02	53	26	11	1	2	7	1	85	3	219
2020	CS-03	41	40	10	1	4	3	1	84	5	139
2020	CS-04	50	30	12	2	2	2	2	83	4	50
2020	CS-05	40	40	10	10	0	0	0	80	10	10

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	31	9	9	9	3	72	18	454
2020	CS-01	39	27	15	3	9	6	71	13	33
2020	CS-02	44	29	5	11	7	4	77	18	219
2020	CS-03	34	30	14	7	12	1	65	20	138
2020	CS-04	34	42	8	10	6	0	76	16	50
2020	CS-05	20	40	20	20	0	0	60	20	10

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	39	38	12	6	3	2	0	79	9	454
2020	CS-01	48	30	9	3	6	3	0	81	9	33
2020	CS-02	44	38	10	5	2	2	0	83	7	218
2020	CS-03	30	42	12	6	6	1	1	75	13	139
2020	CS-04	42	34	16	8	0	0	0	76	8	50
2020	CS-05	20	40	20	20	0	0	0	60	20	10
2019	CS	29	40	16	8	5	3	0	70	13	547
2019	CS-01	48	30	12	4	0	6	0	83	4	50
2019	CS-02	32	40	16	5	4	3	0	75	9	250
2019	CS-03	19	44	15	14	6	2	0	64	21	170
2019	CS-04	29	33	21	10	3	3	0	64	14	58
2019	CS-05	10	60	20	0	10	0	0	70	10	10
2018	CS	29	42	16	7	3	2	0	73	10	481
2018	CS-01	31	47	12	6	2	2	0	80	8	51
2018	CS-02	33	40	16	5	2	3	0	76	8	221
2018	CS-03	23	43	19	10	4	2	0	67	14	132
2018	CS-04	26	44	20	6	2	2	0	71	8	50
2018	CS-05	36	27	9	27	0	0	0	64	27	11

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	19	44	15	15	2	1	2	66	18	162
2020	CS-03	20	37	20	14	3	2	3	60	18	98
2020	CS-04	14	62	5	17	2	0	0	76	19	42
2019	CS	14	41	20	13	4	5	3	60	19	194
2019	CS-03	12	38	23	16	6	5	1	53	23	124
2019	CS-04	20	49	13	9	2	2	4	74	12	45

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	30	13	6	3	0	0	77	10	450
2020	CS-01	44	13	28	3	13	0	0	56	16	32
2020	CS-02	49	29	10	9	2	0	1	79	11	217
2020	CS-03	38	36	16	4	4	1	0	75	9	138
2020	CS-04	57	27	12	2	2	0	0	84	4	49
2020	CS-05	50	40	10	0	0	0	0	90	0	10
2019	CS	43	31	12	7	6	0	1	75	13	545
2019	CS-01	54	18	18	6	4	0	0	72	10	50
2019	CS-02	42	33	10	7	6	1	1	76	14	249
2019	CS-03	40	36	11	7	7	0	1	76	13	169
2019	CS-04	50	21	14	9	5	0	2	72	14	58
2019	CS-05	60	10	30	0	0	0	0	70	0	10
2018	CS	39	27	19	8	5	0	2	68	13	479
2018	CS-01	38	32	10	12	6	0	2	71	18	50
2018	CS-02	47	22	19	6	4	0	2	71	10	221
2018	CS-03	27	31	23	11	5	0	3	61	16	131
2018	CS-04	42	34	14	4	6	0	0	76	10	50
2018	CS-05	18	36	27	18	0	0	0	55	18	11

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	26	27	13	10	0	0	50	23	453
2020	CS-01	31	31	31	6	0	0	0	63	6	32
2020	CS-02	32	30	22	11	6	0	0	62	16	218
2020	CS-03	17	19	35	14	14	0	1	36	28	139
2020	CS-04	10	30	26	16	18	0	0	40	34	50
2020	CS-05	0	0	10	40	50	0	0	0	90	10
2019	CS	23	30	23	12	10	0	1	54	23	542
2019	CS-01	57	18	22	2	0	0	0	76	2	49
2019	CS-02	29	38	19	8	5	1	1	68	13	248
2019	CS-03	12	26	27	17	18	0	1	38	35	168
2019	CS-04	10	24	28	26	12	0	0	34	38	58
2019	CS-05	0	30	0	20	50	0	0	30	70	10
2018	CS	19	29	30	14	7	0	1	49	21	477
2018	CS-01	34	32	28	4	0	0	2	67	4	50
2018	CS-02	26	35	27	6	4	0	1	62	11	218
2018	CS-03	10	19	36	23	11	0	1	29	34	132
2018	CS-04	4	30	26	30	10	0	0	34	40	50
2018	CS-05	0	9	45	27	18	0	0	9	45	11

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	27	19	11	7	0	0	62	19	453
2020	CS-01	53	28	13	6	0	0	0	81	6	32
2020	CS-02	46	28	12	9	5	0	0	74	14	218
2020	CS-03	22	28	27	13	9	1	1	50	22	139
2020	CS-04	16	30	24	18	12	0	0	46	30	50
2020	CS-05	0	10	30	20	40	0	0	10	60	10
2019	CS	30	31	19	10	9	0	0	62	19	543
2019	CS-01	65	29	6	0	0	0	0	94	0	49
2019	CS-02	39	35	16	5	3	1	0	75	9	248
2019	CS-03	15	30	26	12	17	0	0	45	29	169
2019	CS-04	9	28	26	24	14	0	0	36	38	58
2019	CS-05	20	10	10	20	40	0	0	30	60	10
2018	CS	25	31	23	15	5	0	1	57	20	476
2018	CS-01	34	46	10	8	0	0	2	82	8	50
2018	CS-02	36	30	22	8	3	0	1	67	11	219
2018	CS-03	11	28	30	22	8	0	1	40	30	130
2018	CS-04	10	34	16	30	10	0	0	44	40	50
2018	CS-05	0	18	36	18	27	0	0	18	45	11

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	23	23	12	10	1	2	54	23	453
2020	CS-01	56	22	9	6	3	3	0	81	10	32
2020	CS-02	41	22	20	7	7	0	2	64	15	219
2020	CS-03	16	27	28	13	14	1	2	44	28	138
2020	CS-04	12	20	32	28	8	0	0	32	36	50
2020	CS-05	0	10	10	30	50	0	0	10	80	10
2019	CS	22	25	24	15	12	1	1	48	27	540
2019	CS-01	57	22	12	4	2	0	2	81	6	49
2019	CS-02	29	31	21	10	7	1	2	61	17	248
2019	CS-03	8	23	32	19	18	0	1	31	38	168
2019	CS-04	11	14	23	36	14	2	0	25	51	56
2019	CS-05	10	10	30	10	40	0	0	20	50	10
2018	CS	23	27	23	16	9	1	1	51	25	477
2018	CS-01	40	28	18	6	6	0	2	69	12	50
2018	CS-02	32	26	20	13	5	1	1	60	19	219
2018	CS-03	11	25	30	20	12	1	2	37	33	131
2018	CS-04	4	30	22	28	14	0	2	35	43	50
2018	CS-05	0	27	27	9	36	0	0	27	45	11

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	23	15	5	4	0	3	76	9	448
2020	CS-01	69	16	9	3	3	0	0	84	6	32
2020	CS-02	59	22	11	3	2	0	3	84	5	216
2020	CS-03	37	28	21	3	6	1	4	69	9	137
2020	CS-04	41	24	18	10	6	0	0	65	16	49
2020	CS-05	20	0	20	40	20	0	0	20	60	10
2019	CS	59	19	9	3	3	1	5	84	7	540
2019	CS-01	90	8	2	0	0	0	0	98	0	48
2019	CS-02	68	15	5	2	2	1	7	90	4	247
2019	CS-03	45	27	13	5	5	0	5	76	11	168
2019	CS-04	48	28	16	2	3	0	3	79	5	58
2019	CS-05	20	0	20	30	20	0	10	22	56	10
2018	CS	54	21	10	4	3	0	7	81	8	478
2018	CS-01	66	22	6	0	2	0	4	92	2	50
2018	CS-02	64	18	5	2	3	1	8	90	5	220
2018	CS-03	44	20	14	8	4	0	9	71	13	132
2018	CS-04	35	41	14	6	2	0	2	77	8	49
2018	CS-05	18	18	55	0	9	0	0	36	9	11

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	31	15	13	7	0	0	64	21	452
2020	CS-01	48	21	12	12	6	0	0	70	18	33
2020	CS-02	39	32	12	12	4	0	1	72	16	217
2020	CS-03	24	33	20	14	9	0	0	57	22	138
2020	CS-04	26	30	18	14	12	0	0	56	26	50
2020	CS-05	0	20	10	40	30	0	0	20	70	10
2019	CS	38	29	18	8	7	0	0	67	15	541
2019	CS-01	61	18	14	6	0	0	0	80	6	49
2019	CS-02	45	26	16	7	4	1	1	72	12	247
2019	CS-03	26	35	21	8	11	0	0	60	19	168
2019	CS-04	26	40	17	7	10	0	0	66	17	58
2019	CS-05	10	20	20	20	30	0	0	30	50	10
2018	CS	36	26	23	8	5	0	1	63	14	480
2018	CS-01	46	22	18	10	4	0	0	68	14	50
2018	CS-02	45	28	16	5	5	0	2	74	10	221
2018	CS-03	24	24	34	11	7	0	0	48	17	132
2018	CS-04	20	34	34	6	6	0	0	54	12	50
2018	CS-05	18	27	9	36	9	0	0	45	45	11

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	33	34	20	7	3	1	2	69	11	452
2020	CS-01	44	25	16	16	0	0	0	69	16	32
2020	CS-02	42	31	17	4	4	1	2	75	8	218
2020	CS-03	22	39	26	7	3	1	2	63	10	138
2020	CS-04	24	42	22	8	4	0	0	66	12	50
2020	CS-05	30	30	10	30	0	0	0	60	30	10
2019	CS	28	36	21	8	6	0	1	65	14	539
2019	CS-01	58	26	10	2	4	0	0	84	6	50
2019	CS-02	32	36	21	5	3	1	2	70	9	247
2019	CS-03	19	40	23	8	10	0	0	59	18	168
2019	CS-04	16	36	18	21	9	0	0	52	30	56
2019	CS-05	20	30	30	10	10	0	0	50	20	10
2018	CS	21	39	24	10	4	1	1	61	14	481
2018	CS-01	31	39	24	6	0	0	0	71	6	51
2018	CS-02	25	36	22	9	4	1	2	63	14	222
2018	CS-03	15	44	27	10	2	0	1	60	12	131
2018	CS-04	6	44	28	18	4	0	0	50	22	50
2018	CS-05	27	27	27	9	9	0	0	55	18	11

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	33	23	9	7	0	2	60	17	453
2020	CS-01	41	25	19	16	0	0	0	66	16	32
2020	CS-02	37	32	17	8	4	0	2	70	12	218
2020	CS-03	12	37	30	6	11	1	3	51	18	139
2020	CS-04	10	32	30	16	12	0	0	42	28	50
2020	CS-05	10	20	20	20	30	0	0	30	50	10
2019	CS	21	33	22	11	11	0	1	55	23	544
2019	CS-01	53	33	4	4	6	0	0	86	10	49
2019	CS-02	27	40	17	7	7	0	2	68	14	249
2019	CS-03	5	30	36	13	15	0	1	36	29	169
2019	CS-04	16	16	24	26	19	0	0	31	45	58
2019	CS-05	10	30	0	30	30	0	0	40	60	10
2018	CS	21	33	24	14	7	1	1	55	21	479
2018	CS-01	35	33	24	4	2	2	0	70	6	51
2018	CS-02	29	34	19	9	6	1	1	65	15	221
2018	CS-03	6	35	33	20	6	0	0	41	26	131
2018	CS-04	4	31	27	24	14	0	0	35	39	49
2018	CS-05	9	18	18	45	9	0	0	27	55	11

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	31	18	10	6	0	1	66	16	452
2020	CS-01	38	25	16	19	3	0	0	63	22	32
2020	CS-02	43	31	13	6	5	1	1	76	11	217
2020	CS-03	23	34	22	12	6	0	3	59	19	139
2020	CS-04	26	28	28	12	6	0	0	54	18	50
2020	CS-05	20	20	10	40	10	0	0	40	50	10
2019	CS	25	32	20	12	10	0	1	57	23	543
2019	CS-01	39	33	10	6	10	0	2	73	17	49
2019	CS-02	33	36	15	8	6	0	1	70	14	248
2019	CS-03	12	31	29	12	15	0	1	43	27	169
2019	CS-04	16	19	19	28	19	0	0	34	47	58
2019	CS-05	30	10	20	30	10	0	0	40	40	10
2018	CS	25	33	23	11	7	0	1	59	18	480
2018	CS-01	33	33	24	4	4	0	2	68	8	51
2018	CS-02	31	31	23	8	6	1	1	63	14	222
2018	CS-03	16	37	21	17	8	0	0	53	25	131
2018	CS-04	12	31	35	16	6	0	0	43	22	49
2018	CS-05	27	36	9	18	9	0	0	64	27	11

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	28	14	4	6	1	2	76	10	450
2020	CS-01	47	22	19	6	6	0	0	69	13	32
2020	CS-02	58	21	9	4	6	0	1	81	10	218
2020	CS-03	31	34	20	5	6	1	3	68	11	137
2020	CS-04	44	38	10	2	6	0	0	82	8	50
2020	CS-05	20	40	40	0	0	0	0	60	0	10
2019	CS	43	28	16	7	5	0	1	72	12	544
2019	CS-01	65	17	10	6	2	0	0	81	8	48
2019	CS-02	47	26	15	5	5	0	2	74	11	249
2019	CS-03	33	35	17	8	7	0	0	68	15	170
2019	CS-04	45	28	14	7	5	0	2	74	12	58
2019	CS-05	40	30	20	10	0	0	0	70	10	10

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	30	20	13	7	0	1	60	20	454
2020	CS-01	24	33	18	18	6	0	0	58	24	33
2020	CS-02	31	28	21	13	6	0	1	60	19	218
2020	CS-03	26	31	20	14	8	1	1	58	22	139
2020	CS-04	38	30	16	10	6	0	0	68	16	50
2020	CS-05	30	20	20	20	10	0	0	50	30	10

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	31	31	20	11	5	0	2	64	16	454
2020	CS-01	38	31	9	19	3	0	0	69	22	32
2020	CS-02	40	30	17	8	4	0	2	71	12	219
2020	CS-03	21	35	27	12	3	1	2	58	15	139
2020	CS-04	22	28	16	18	16	0	0	50	34	50
2020	CS-05	20	20	40	0	20	0	0	40	20	10
2019	CS	33	32	21	10	4	0	0	65	14	544
2019	CS-01	39	41	14	4	2	0	0	80	6	49
2019	CS-02	42	27	20	6	3	1	1	70	10	249
2019	CS-03	25	34	25	12	4	0	0	59	16	169
2019	CS-04	19	38	24	14	5	0	0	57	19	58
2019	CS-05	30	20	10	30	10	0	0	50	40	10
2018	CS	30	33	22	9	4	1	1	64	13	478
2018	CS-01	37	39	18	4	0	0	2	78	4	51
2018	CS-02	39	31	20	5	3	1	2	72	8	222
2018	CS-03	18	40	25	12	5	0	1	58	17	129
2018	CS-04	18	22	30	22	8	0	0	40	30	50
2018	CS-05	9	27	36	27	0	0	0	36	27	11

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	27	13	5	2	0	2	80	7	451
2020	CS-02	50	26	16	4	2	0	1	77	7	218
2020	CS-03	48	30	11	4	2	0	4	82	7	138
2020	CS-04	62	16	12	6	2	0	2	80	8	50
2019	CS	54	23	11	5	4	0	2	79	10	541
2019	CS-01	76	12	8	0	2	0	2	90	2	49
2019	CS-02	55	21	9	7	6	0	2	78	13	247
2019	CS-03	45	29	15	5	3	1	2	76	8	169
2019	CS-04	65	23	7	2	2	0	2	89	4	57
2019	CS-05	40	30	30	0	0	0	0	70	0	10
2018	CS	47	27	14	5	4	1	3	76	10	480
2018	CS-01	55	31	8	2	4	0	0	86	6	51
2018	CS-02	48	21	16	6	5	1	3	73	11	221
2018	CS-03	40	29	14	8	5	0	4	72	13	131
2018	CS-04	46	38	10	2	2	0	2	86	4	50
2018	CS-05	55	36	9	0	0	0	0	91	0	11

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	38	18	5	4	0	74	9	454
2020	CS-01	24	36	27	12	0	0	61	12	33
2020	CS-02	38	37	19	4	3	0	75	6	219
2020	CS-03	32	42	14	7	4	1	74	11	138
2020	CS-04	40	38	12	4	6	0	78	10	50
2020	CS-05	20	30	30	10	10	0	50	20	10

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	72	14	6	1	1	1	6	92	1	450
2020	CS-01	69	16	9	6	0	0	0	84	6	32
2020	CS-02	73	13	6	0	1	0	6	92	1	218
2020	CS-03	69	12	8	0	0	2	9	91	0	137
2020	CS-04	76	20	2	0	2	0	0	96	2	49
2020	CS-05	70	30	0	0	0	0	0	100	0	10
2019	CS	73	11	2	1	1	2	9	95	2	542
2019	CS-01	88	6	2	0	0	0	4	98	0	49
2019	CS-02	70	13	2	2	2	2	9	93	5	249
2019	CS-03	71	13	4	1	0	2	10	95	1	168
2019	CS-04	81	9	2	0	0	0	9	98	0	57
2019	CS-05	80	0	0	0	0	0	20	100	0	10
2018	CS	67	15	7	2	1	1	6	89	3	479
2018	CS-01	75	12	6	2	0	0	6	92	2	51
2018	CS-02	65	13	10	3	2	1	5	84	5	220
2018	CS-03	66	17	6	0	1	2	8	92	1	131
2018	CS-04	70	22	2	0	0	2	4	98	0	50
2018	CS-05	82	0	0	0	0	0	18	100	0	11

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	83	7	2	1	2	1	2	94	4	451
2020	CS-01	78	3	3	0	6	3	6	90	7	32
2020	CS-02	84	7	2	2	2	0	2	93	4	217
2020	CS-03	80	9	2	1	4	1	4	93	5	138
2020	CS-04	90	6	4	0	0	0	0	96	0	50
2020	CS-05	80	20	0	0	0	0	0	100	0	10
2019	CS	76	10	4	3	3	1	3	90	6	542
2019	CS-01	86	10	2	0	0	2	0	98	0	50
2019	CS-02	76	9	4	4	3	2	3	89	7	247
2019	CS-03	70	13	6	3	4	1	4	86	7	168
2019	CS-04	79	9	2	0	5	0	5	93	5	58
2019	CS-05	90	0	0	0	0	0	10	100	0	10
2018	CS	73	11	4	3	4	2	4	89	7	479
2018	CS-01	80	10	0	4	4	0	2	92	8	51
2018	CS-02	72	11	5	2	5	2	4	89	7	221
2018	CS-03	71	9	5	3	5	2	5	86	9	130
2018	CS-04	76	12	2	0	2	2	6	96	2	50
2018	CS-05	73	9	0	0	0	0	18	100	0	11

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	18	4	3	1	0	2	91	4	453
2020	CS-01	66	16	3	6	3	0	6	87	10	32
2020	CS-02	78	14	3	2	1	0	1	94	3	219
2020	CS-03	63	24	4	4	1	1	3	91	5	139
2020	CS-04	68	14	14	0	2	0	2	84	2	50
2020	CS-05	50	40	10	0	0	0	0	90	0	10
2019	CS	62	24	8	3	1	0	1	87	5	540
2019	CS-01	82	14	4	0	0	0	0	96	0	49
2019	CS-02	70	20	5	2	2	0	1	91	4	247
2019	CS-03	48	33	11	5	1	1	2	83	6	167
2019	CS-04	57	24	10	2	3	0	3	84	5	58
2019	CS-05	50	20	10	0	10	0	10	78	11	10
2018	CS	53	30	9	4	2	0	2	85	6	482
2018	CS-01	69	18	2	8	4	0	0	86	12	51
2018	CS-02	54	29	10	2	2	1	2	85	5	222
2018	CS-03	48	36	10	5	2	0	1	84	6	132
2018	CS-04	54	32	10	0	2	0	2	88	2	50
2018	CS-05	45	27	18	0	0	0	9	80	0	11

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	76	12	5	2	2	1	2	91	4	451
2020	CS-01	78	13	3	0	3	0	3	94	3	32
2020	CS-02	80	10	5	3	0	0	1	92	4	219
2020	CS-03	72	15	4	1	3	1	3	92	4	136
2020	CS-04	74	10	12	0	4	0	0	84	4	50
2020	CS-05	60	30	10	0	0	0	0	90	0	10
2019	CS	66	16	7	4	4	0	2	84	9	536
2019	CS-01	80	4	8	6	2	0	0	84	8	49
2019	CS-02	70	16	7	3	3	1	1	87	6	244
2019	CS-03	59	21	7	5	6	0	3	82	11	167
2019	CS-04	64	19	3	3	7	0	3	86	11	58
2019	CS-05	60	0	20	10	0	0	10	67	11	10
2018	CS	58	23	9	4	3	1	2	83	7	480
2018	CS-01	69	14	10	2	4	0	2	84	6	51
2018	CS-02	61	21	10	2	3	1	2	85	5	220
2018	CS-03	52	30	6	8	4	0	2	82	12	132
2018	CS-04	52	26	14	2	4	0	2	80	6	50
2018	CS-05	64	0	27	0	0	0	9	70	0	11

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	12	6	1	1	1	17	91	2	453
2020	CS-01	75	3	0	0	0	3	19	100	0	32
2020	CS-02	68	5	1	0	0	0	25	98	1	218
2020	CS-03	56	22	9	2	1	1	9	86	3	139
2020	CS-04	56	16	18	0	8	0	2	73	8	50
2020	CS-05	30	50	20	0	0	0	0	80	0	10
2019	CS	58	13	6	3	1	1	18	88	5	537
2019	CS-01	84	0	2	0	0	2	12	98	0	49
2019	CS-02	66	4	0	1	1	0	28	97	2	247
2019	CS-03	47	25	12	4	2	1	8	79	7	165
2019	CS-04	49	18	14	7	2	2	9	75	10	57
2019	CS-05	30	30	10	10	0	0	20	75	13	10
2018	CS	52	18	7	3	1	0	19	88	4	480
2018	CS-01	76	2	0	0	0	0	22	100	0	51
2018	CS-02	58	9	1	1	1	1	29	95	3	221
2018	CS-03	39	32	12	7	1	0	9	78	8	132
2018	CS-04	45	29	20	0	0	0	6	78	0	49
2018	CS-05	18	45	18	0	0	0	18	78	0	11

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	78	8	2	1	1	1	9	95	2	451
2020	CS-01	81	3	3	3	3	0	6	90	7	32
2020	CS-02	77	7	2	1	1	0	12	96	2	217
2020	CS-03	75	9	4	1	0	2	9	95	1	138
2020	CS-04	92	8	0	0	0	0	0	100	0	50
2020	CS-05	60	20	0	20	0	0	0	80	20	10
2019	CS	78	9	3	1	1	0	7	94	3	538
2019	CS-02	78	8	3	2	1	0	8	94	3	248
2019	CS-03	78	8	4	2	1	1	7	93	3	166
2019	CS-04	72	16	3	0	3	0	5	93	4	58
2018	CS	68	13	5	1	2	1	10	91	3	482
2018	CS-01	76	12	4	0	2	0	6	94	2	51
2018	CS-02	69	10	6	0	2	1	11	90	3	222
2018	CS-03	61	19	4	2	1	2	12	92	4	132
2018	CS-04	80	14	4	0	2	0	0	94	2	50
2018	CS-05	55	0	18	0	9	0	18	67	11	11

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	18	8	3	3	1	2	86	6	454
2020	CS-01	45	18	18	6	9	0	3	66	16	33
2020	CS-02	65	18	7	3	2	1	3	87	6	218
2020	CS-03	60	20	12	1	3	1	2	84	4	139
2020	CS-04	80	16	0	2	2	0	0	96	4	50
2020	CS-05	100	0	0	0	0	0	0	100	0	10
2019	CS	72	16	5	1	3	1	3	91	4	543
2019	CS-01	71	16	10	0	2	0	0	88	2	49
2019	CS-02	71	17	3	2	2	0	5	93	3	249
2019	CS-03	70	16	6	2	4	1	1	88	6	168
2019	CS-04	79	7	5	0	5	0	3	89	5	58
2019	CS-05	80	10	10	0	0	0	0	90	0	10
2018	CS	69	14	6	2	3	1	4	88	6	481
2018	CS-01	57	22	4	4	10	0	4	82	14	51
2018	CS-02	70	14	7	1	4	1	4	88	5	221
2018	CS-03	66	14	8	4	2	1	5	85	6	132
2018	CS-04	84	10	0	0	2	0	4	98	2	50
2018	CS-05	91	0	9	0	0	0	0	91	0	11

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	31	13	6	3	0	2	78	9	452
2020	CS-01	34	38	6	9	13	0	0	72	22	32
2020	CS-02	45	33	14	5	2	0	1	80	7	218
2020	CS-03	43	31	12	8	2	0	4	77	11	138
2020	CS-04	56	20	16	2	6	0	0	76	8	50
2020	CS-05	40	40	20	0	0	0	0	80	0	10
2019	CS	52	29	11	4	3	1	1	83	7	540
2019	CS-01	63	18	12	2	4	0	0	82	6	49
2019	CS-02	52	28	10	4	3	0	2	83	7	248
2019	CS-03	45	36	11	5	2	1	0	81	7	166
2019	CS-04	57	24	14	3	0	0	2	82	4	58
2019	CS-05	80	20	0	0	0	0	0	100	0	10
2018	CS	47	28	16	4	3	1	2	77	7	480
2018	CS-01	48	26	22	2	2	0	0	74	4	50
2018	CS-02	44	30	16	4	2	1	2	77	7	222
2018	CS-03	44	26	18	4	5	1	3	73	9	131
2018	CS-04	60	28	8	0	2	0	2	90	2	50
2018	CS-05	55	27	9	9	0	0	0	82	9	11

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	35	32	10	5	0	0	53	15	455
2020	CS-01	36	33	18	9	3	0	0	70	12	33
2020	CS-02	23	37	28	9	4	0	0	60	12	219
2020	CS-03	10	35	39	9	8	0	0	45	17	139
2020	CS-04	10	28	44	16	2	0	0	38	18	50
2020	CS-05	0	10	40	30	20	0	0	10	50	10
2019	CS	18	33	32	11	5	1	1	51	16	545
2019	CS-01	34	34	16	2	4	4	6	76	7	50
2019	CS-02	23	38	27	9	2	0	0	61	12	249
2019	CS-03	10	34	35	15	6	0	0	44	21	169
2019	CS-04	9	12	60	7	12	0	0	21	19	58
2019	CS-05	0	20	20	40	20	0	0	20	60	10
2018	CS	17	34	33	10	5	0	0	51	15	481
2018	CS-01	20	49	24	2	6	0	0	69	8	51
2018	CS-02	22	38	31	6	2	0	1	60	9	222
2018	CS-03	11	29	39	15	6	0	0	40	21	131
2018	CS-04	10	26	36	18	10	0	0	36	28	50
2018	CS-05	0	9	55	18	18	0	0	9	36	11

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	8	17	36	26	13	0	0	38	25	454
2020	CS-01	6	15	36	18	21	3	0	41	22	33
2020	CS-02	6	13	31	32	17	0	0	49	20	218
2020	CS-03	8	21	43	22	6	0	0	28	29	139
2020	CS-04	6	26	44	16	8	0	0	24	32	50
2020	CS-05	50	30	0	20	0	0	0	20	80	10
2019	CS	9	16	37	27	10	1	0	37	26	543
2019	CS-01	6	10	20	34	24	2	4	62	17	50
2019	CS-02	5	15	35	32	12	1	0	44	20	247
2019	CS-03	11	20	41	22	6	0	0	28	31	170
2019	CS-04	14	19	47	16	5	0	0	21	33	58
2019	CS-05	50	10	30	10	0	0	0	10	60	10
2018	CS	6	16	38	27	12	0	0	39	23	478
2018	CS-01	10	8	33	33	14	0	2	48	18	51
2018	CS-02	3	12	38	31	15	0	0	47	16	220
2018	CS-03	7	20	44	22	6	1	0	29	27	130
2018	CS-04	10	24	30	26	10	0	0	36	34	50
2018	CS-05	18	27	36	9	9	0	0	18	45	11

Top of page

Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Total responses
2020	CS	7	75	17	1	455
2020	CS-01	12	64	24	0	33
2020	CS-02	5	77	17	1	219
2020	CS-03	8	73	19	0	139
2020	CS-04	2	84	10	4	50
2020	CS-05	20	70	10	0	10

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	67	33	30
2020	CS-02	67	33	12
2020	CS-03	73	27	11

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	19	12	3	4	2	10	79	8	453
2020	CS-01	61	12	6	0	6	6	9	86	7	33
2020	CS-02	56	14	10	2	3	3	12	82	6	218
2020	CS-03	40	24	17	6	5	2	7	70	12	138
2020	CS-04	48	22	10	2	4	0	14	81	7	50
2020	CS-05	30	50	10	10	0	0	0	80	10	10
2019	CS	50	21	11	5	6	1	6	76	12	540
2019	CS-01	68	10	6	2	0	0	14	91	2	50
2019	CS-02	53	21	9	7	4	2	5	79	12	246
2019	CS-03	42	20	18	4	8	0	7	67	13	168
2019	CS-04	43	31	7	5	12	0	2	75	18	58
2019	CS-05	50	30	10	10	0	0	0	80	10	10
2018	CS	55	17	9	5	5	1	9	79	11	482
2018	CS-01	53	20	14	0	6	0	8	79	6	51
2018	CS-02	55	16	6	7	5	1	10	81	13	222
2018	CS-03	53	17	11	7	4	0	8	76	11	132
2018	CS-04	52	18	10	0	8	2	10	80	9	50
2018	CS-05	64	27	0	9	0	0	0	91	9	11

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	20	23	13	20	13	7	3	48	37	30
2020	CS-02	33	25	8	17	0	8	8	70	20	12
2020	CS-03	18	27	18	9	18	9	0	50	30	11

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	13	17	20	10	7	10	44	36	30
2020	CS-02	33	17	17	25	0	8	0	55	27	12
2020	CS-03	27	18	18	18	9	9	0	50	30	11

Report a problem on this page

Date modified:: 2019-03-01

2022 Public Service Employee Survey Results by Theme for Statistics Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 4. I get the training I need to do my job.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 38. I feel that change is managed well in my department or agency.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 52. Overall, my department or agency treats me with respect.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 1. I have the tools, technology and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Question 58g. From whom did you experience harassment on the job? …Other

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment