2022 Public Service Employee Survey Results by Theme for Public Services and Procurement Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 37 11 5 4 0 0 80 9 1675
2022 Does not provide services to public 40 38 12 6 3 0 0 79 9 7745
2020 Provides services to public 45 36 11 5 2 0 0 81 7 2144
2020 Does not provide services to public 42 39 10 6 3 0 0 81 9 8942
2019 Provides services to public 41 38 11 6 4 0 0 79 10 2406
2019 Does not provide services to public 37 40 12 6 4 0 0 77 11 8221
2018 Provides services to public 38 39 12 7 4 0 0 77 11 1896
2018 Does not provide services to public 34 42 12 8 4 0 0 75 12 6822

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 37 11 7 6 0 0 76 12 1670
2022 Does not provide services to public 40 37 12 7 4 0 0 77 11 7740
2020 Provides services to public 39 35 14 7 4 0 0 74 11 2142
2020 Does not provide services to public 39 37 13 8 4 0 0 76 11 8938
2019 Provides services to public 33 36 15 10 6 0 0 69 16 2402
2019 Does not provide services to public 33 38 14 9 6 0 0 71 15 8213
2018 Provides services to public 31 36 16 9 7 0 0 68 17 1883
2018 Does not provide services to public 30 39 15 9 6 0 0 69 16 6836

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 29 8 3 2 0 0 87 5 1670
2022 Does not provide services to public 52 33 10 3 2 0 0 85 5 7740
2020 Provides services to public 59 30 8 2 1 0 0 89 3 2130
2020 Does not provide services to public 54 33 9 3 1 0 0 87 4 8912
2019 Provides services to public 55 32 8 2 2 0 0 88 4 2388
2019 Does not provide services to public 50 34 10 3 2 0 0 84 5 8182
2018 Provides services to public 55 33 8 3 2 0 0 87 5 1880
2018 Does not provide services to public 48 36 10 4 2 0 0 84 6 6813

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 35 10 4 3 0 0 84 7 1675
2022 Does not provide services to public 44 37 11 5 3 0 0 81 7 7750
2020 Provides services to public 52 33 9 3 2 0 0 86 5 2141
2020 Does not provide services to public 48 37 9 4 2 0 0 85 6 8955
2019 Provides services to public 48 35 9 4 3 0 0 84 7 2405
2019 Does not provide services to public 43 39 10 5 3 0 0 82 8 8230
2018 Provides services to public 44 38 12 4 3 0 0 81 7 1889
2018 Does not provide services to public 39 40 12 6 3 0 0 80 9 6848

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 31 11 5 5 0 0 79 10 1670
2022 Does not provide services to public 45 33 13 6 3 0 0 78 9 7745
2020 Provides services to public 52 28 13 4 3 1 0 80 7 2139
2020 Does not provide services to public 48 31 12 5 3 1 0 80 8 8921
2019 Provides services to public 44 30 15 6 4 1 0 74 11 2403
2019 Does not provide services to public 39 33 15 7 5 1 0 72 12 8216
2018 Provides services to public 38 32 16 7 6 1 0 71 13 1894
2018 Does not provide services to public 34 34 17 8 6 1 0 68 14 6828

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 32 11 6 4 0 0 79 10 1675
2022 Does not provide services to public 43 35 12 7 3 0 0 78 10 7740
2020 Provides services to public 50 30 13 4 3 0 0 80 7 2121
2020 Does not provide services to public 47 34 11 5 2 0 0 81 7 8893
2019 Provides services to public 42 33 14 6 4 0 0 76 10 2394
2019 Does not provide services to public 38 35 15 8 4 0 0 73 12 8197
2018 Provides services to public 36 35 16 7 5 0 0 72 12 1885
2018 Does not provide services to public 32 37 16 9 5 0 0 70 14 6822

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 24 17 9 6 4 1 66 16 1675
2022 Does not provide services to public 38 26 16 9 6 5 1 68 15 7750
2020 Provides services to public 44 22 18 8 5 3 1 69 13 2136
2020 Does not provide services to public 41 26 17 8 5 3 1 69 13 8927
2019 Provides services to public 37 25 19 9 8 2 0 64 17 2404
2019 Does not provide services to public 33 25 19 11 7 4 1 61 19 8230
2018 Provides services to public 33 24 21 10 8 3 0 59 19 1892
2018 Does not provide services to public 30 26 21 11 8 3 1 58 20 6842
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 28 15 4 2 2 8 77 6 1675
2022 Does not provide services to public 49 26 12 3 2 2 7 82 5 7745
2020 Provides services to public 44 27 16 4 2 2 5 77 7 2143
2020 Does not provide services to public 52 24 13 3 2 1 5 81 5 8934
2019 Provides services to public 41 28 17 4 3 1 5 74 8 2410
2019 Does not provide services to public 47 27 14 4 2 1 5 78 7 8236

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 29 9 4 3 0 1 84 8 1670
2022 Does not provide services to public 54 30 8 4 3 0 1 85 7 7735
2020 Provides services to public 54 27 10 4 3 1 0 82 8 2144
2020 Does not provide services to public 54 29 9 5 3 0 1 84 8 8932
2019 Provides services to public 47 32 10 5 4 1 0 80 9 2401
2019 Does not provide services to public 46 32 10 6 4 1 1 80 10 8192
2018 Provides services to public 44 34 11 6 5 0 0 78 11 1884
2018 Does not provide services to public 43 33 11 7 4 1 0 77 12 6808

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 25 8 4 3 0 0 85 7 1675
2022 Does not provide services to public 60 25 7 4 3 0 0 86 7 7745
2020 Provides services to public 63 22 8 4 3 0 0 86 7 2147
2020 Does not provide services to public 62 24 8 4 2 0 0 86 6 8955
2019 Provides services to public 53 28 10 4 4 1 0 82 8 2405
2019 Does not provide services to public 54 28 9 5 4 0 0 82 9 8230
2018 Provides services to public 48 29 12 5 5 0 0 78 10 1889
2018 Does not provide services to public 48 29 11 6 5 1 0 78 11 6827

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 27 15 5 4 8 0 74 10 1675
2022 Does not provide services to public 39 29 12 5 4 10 0 76 10 7745
2020 Provides services to public 45 26 13 4 4 8 0 77 8 2146
2020 Does not provide services to public 43 29 12 4 2 9 0 80 7 8956
2019 Provides services to public 37 30 15 7 4 6 0 72 12 2403
2019 Does not provide services to public 33 33 16 7 4 8 0 71 12 8213
2018 Provides services to public 30 32 18 7 6 7 0 67 14 1901
2018 Does not provide services to public 28 34 17 8 5 8 0 67 14 6863

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 29 16 8 7 4 0 68 15 1675
2022 Does not provide services to public 34 31 15 9 6 4 0 67 17 7740
2020 Provides services to public 43 30 14 6 5 3 0 75 11 2142
2020 Does not provide services to public 40 32 14 7 4 3 0 75 11 8934
2019 Provides services to public 34 30 18 9 6 3 0 66 16 2400
2019 Does not provide services to public 30 32 18 11 6 3 0 64 17 8188
2018 Provides services to public 29 31 18 11 8 3 0 62 19 1899
2018 Does not provide services to public 25 33 19 12 8 3 0 60 21 6843

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 29 18 11 7 6 0 61 19 1675
2022 Does not provide services to public 25 29 19 12 8 7 0 59 21 7740
2020 Provides services to public 35 30 17 7 5 5 0 69 13 2141
2020 Does not provide services to public 30 34 17 9 5 5 0 68 14 8929
2019 Provides services to public 26 29 21 11 6 5 0 59 19 2393
2019 Does not provide services to public 22 31 22 12 7 6 0 56 20 8197
2018 Provides services to public 23 28 20 14 8 6 0 54 24 1899
2018 Does not provide services to public 18 29 23 15 9 6 0 50 25 6841

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 33 15 11 7 4 0 66 18 1675
2022 Does not provide services to public 27 34 16 12 8 3 0 63 21 7745
2020 Provides services to public 35 32 16 9 6 3 0 69 15 2144
2020 Does not provide services to public 30 37 15 11 5 2 0 69 16 8950
2019 Provides services to public 25 32 18 13 8 3 0 59 22 2399
2019 Does not provide services to public 21 35 19 15 8 3 0 57 24 8196
2018 Provides services to public 22 32 19 14 10 4 0 56 25 1899
2018 Does not provide services to public 17 34 20 17 10 3 0 52 27 6852
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 31 16 8 5 0 0 71 13 1675
2022 Does not provide services to public 38 35 13 8 5 0 0 74 13 7745
2020 Provides services to public 38 34 15 9 4 0 0 72 13 2144
2020 Does not provide services to public 36 37 13 9 4 0 0 74 13 8955
2019 Provides services to public 30 36 16 11 6 1 0 66 17 2399
2019 Does not provide services to public 29 38 15 11 6 0 0 68 17 8226
2018 Provides services to public 28 34 18 11 9 0 0 62 20 1896
2018 Does not provide services to public 28 35 17 11 8 0 0 64 19 6846

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 39 9 5 2 0 0 84 7 1670
2022 Does not provide services to public 41 41 9 7 3 0 0 82 9 7745
2020 Provides services to public 43 38 9 7 2 0 0 82 9 2128
2020 Does not provide services to public 38 42 10 7 2 0 0 80 10 8915
2019 Provides services to public 34 43 11 8 4 0 0 77 12 2397
2019 Does not provide services to public 31 42 12 10 4 0 0 74 14 8192
2018 Provides services to public 32 41 13 10 5 0 0 73 14 1899
2018 Does not provide services to public 28 42 13 10 5 0 0 71 16 6855

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 31 9 5 3 1 0 82 9 1675
2022 Does not provide services to public 49 32 10 5 3 0 1 81 9 7745
2020 Provides services to public 49 29 12 5 3 0 1 79 8 2143
2020 Does not provide services to public 50 30 10 6 3 1 1 80 9 8936
2019 Provides services to public 43 31 12 7 5 1 1 75 12 2405
2019 Does not provide services to public 42 31 13 8 4 1 1 74 13 8222
2018 Provides services to public 37 35 13 8 5 1 1 74 13 1889
2018 Does not provide services to public 38 35 12 8 5 1 1 74 13 6833

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 38 10 9 3 0 0 78 12 1675
2022 Does not provide services to public 38 40 10 8 3 0 0 78 11 7745
2020 Provides services to public 38 38 11 9 3 0 1 77 12 2134
2020 Does not provide services to public 38 39 11 9 3 0 1 78 11 8921
2019 Provides services to public 30 38 12 13 6 0 0 69 19 2402
2019 Does not provide services to public 29 40 13 12 5 0 0 70 17 8199
2018 Provides services to public 26 45 9 12 7 0 0 72 19 1897
2018 Does not provide services to public 26 44 11 13 6 0 1 70 19 6867

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 25 11 4 3 2 1 81 7 1675
2022 Does not provide services to public 54 25 10 4 3 2 2 82 7 7740
2020 Provides services to public 55 22 13 4 3 2 1 79 8 2142
2020 Does not provide services to public 54 23 12 4 3 2 2 81 7 8925

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 34 15 8 6 3 0 70 15 1675
2022 Does not provide services to public 30 36 16 9 6 3 0 68 16 7745
2020 Provides services to public 36 33 15 8 5 2 0 70 14 2140
2020 Does not provide services to public 32 35 17 9 4 2 0 69 14 8920
2019 Provides services to public 31 35 17 8 7 2 0 67 15 2405
2019 Does not provide services to public 27 35 18 11 7 2 0 64 18 8202
2018 Provides services to public 25 34 19 10 9 2 0 61 20 1891
2018 Does not provide services to public 23 36 19 12 8 2 0 60 20 6843

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 23 11 3 3 1 7 80 7 1670
2022 Does not provide services to public 51 22 12 4 3 1 7 79 8 7745
2020 Provides services to public 54 22 12 5 2 1 4 79 8 2148
2020 Does not provide services to public 53 22 12 5 3 1 4 79 8 8952
2019 Provides services to public 58 21 10 4 2 1 3 83 7 2405
2019 Does not provide services to public 55 22 11 4 3 1 4 81 7 8228

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 21 10 5 4 2 5 80 9 1670
2022 Does not provide services to public 53 22 10 4 4 1 6 80 8 7740
2020 Provides services to public 50 24 13 6 3 1 3 77 10 2143
2020 Does not provide services to public 53 23 13 5 2 1 3 79 8 8944
2019 Provides services to public 48 22 16 5 4 1 2 73 10 2401
2019 Does not provide services to public 50 22 14 5 4 1 4 76 9 8198

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 9 4 3 3 3 7 89 6 1675
2022 Does not provide services to public 74 8 4 2 2 3 7 91 5 7740
2020 Provides services to public 76 9 5 2 2 3 3 90 4 2136
2020 Does not provide services to public 78 8 4 2 2 3 4 92 4 8918
2019 Provides services to public 72 9 6 3 3 3 3 88 6 2392
2019 Does not provide services to public 75 8 5 2 3 3 4 90 5 8194

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 8 4 2 2 1 11 92 4 1675
2022 Does not provide services to public 74 8 3 1 1 1 12 94 3 7740
2020 Provides services to public 72 12 6 1 1 2 6 91 3 2143
2020 Does not provide services to public 78 9 3 1 1 2 7 95 2 8923
2019 Provides services to public 77 8 4 2 1 2 6 93 3 2390
2019 Does not provide services to public 78 6 3 1 1 2 9 95 2 8182

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 33 12 10 11 3 2 65 23 1670
2022 Does not provide services to public 26 33 12 12 11 3 3 63 25 7735
2020 Provides services to public 30 30 15 10 10 2 2 63 21 2144
2020 Does not provide services to public 28 31 15 11 9 3 2 62 21 8958
2019 Provides services to public 28 31 16 11 12 2 1 60 24 2408
2019 Does not provide services to public 26 32 15 12 11 2 2 60 24 8231
2018 Provides services to public 24 32 16 12 14 2 1 57 27 1886
2018 Does not provide services to public 23 30 16 14 13 2 2 55 28 6851

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 34 15 9 6 0 0 70 15 1670
2022 Does not provide services to public 36 37 13 8 6 0 0 73 14 7735
2020 Provides services to public 36 35 14 10 4 0 1 72 14 2140
2020 Does not provide services to public 37 36 13 8 4 0 0 74 13 8912
2019 Provides services to public 32 35 16 10 6 1 0 68 16 2395
2019 Does not provide services to public 31 38 15 9 6 0 0 69 15 8191
2018 Provides services to public 28 38 15 11 7 0 1 67 18 1882
2018 Does not provide services to public 29 38 15 10 7 0 0 68 17 6819

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 32 15 7 5 0 0 74 11 1670
2022 Does not provide services to public 41 34 14 7 4 0 0 76 11 7745
2020 Provides services to public 41 33 14 7 4 0 0 75 11 2136
2020 Does not provide services to public 42 33 14 7 3 0 0 75 11 8936
2019 Provides services to public 36 34 17 8 5 0 0 71 13 2400
2019 Does not provide services to public 37 34 15 8 5 0 0 71 13 8210
2018 Provides services to public 33 35 16 9 6 0 0 69 15 1880
2018 Does not provide services to public 34 35 16 9 6 0 0 69 15 6822

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 33 11 6 4 0 0 80 9 1675
2022 Does not provide services to public 43 36 11 6 3 0 0 79 9 7745
2020 Provides services to public 43 36 12 7 2 0 0 79 9 2122
2020 Does not provide services to public 40 40 11 7 2 0 0 80 9 8868
2019 Provides services to public 37 40 12 8 4 0 0 77 11 2372
2019 Does not provide services to public 34 41 13 8 4 0 0 75 12 8118
2018 Provides services to public 34 36 14 9 7 0 0 70 16 1881
2018 Does not provide services to public 31 37 16 10 6 0 0 68 16 6828

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 35 18 8 6 4 1 67 14 1670
2022 Does not provide services to public 26 39 17 8 4 5 1 69 13 7745
2020 Provides services to public 28 38 20 6 4 4 1 69 10 2133
2020 Does not provide services to public 27 41 17 7 3 5 1 71 11 8936
2019 Provides services to public 24 38 21 8 4 4 1 66 13 2404
2019 Does not provide services to public 22 40 20 9 3 5 1 66 13 8223
2018 Provides services to public 22 35 24 8 6 4 0 60 16 1893
2018 Does not provide services to public 21 37 23 9 6 4 0 61 15 6857

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 30 8 6 3 0 1 83 9 1675
2022 Does not provide services to public 51 31 8 6 3 0 0 83 9 7745
2020 Provides services to public 50 30 11 5 3 0 0 80 9 2138
2020 Does not provide services to public 51 30 9 6 3 0 0 82 9 8932
2019 Provides services to public 48 31 10 6 4 0 1 80 10 2402
2019 Does not provide services to public 49 32 9 5 3 0 1 82 9 8199
2018 Provides services to public 44 34 10 6 4 0 1 79 11 1895
2018 Does not provide services to public 46 34 10 6 3 0 1 81 9 6852

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 31 14 7 3 0 1 76 10 1675
2022 Does not provide services to public 42 33 14 7 4 0 1 75 11 7750
2020 Provides services to public 43 32 15 6 3 0 1 76 9 2132
2020 Does not provide services to public 39 32 16 8 5 0 0 71 12 8923
2019 Provides services to public 43 32 15 7 3 0 1 75 10 2401
2019 Does not provide services to public 39 34 16 7 4 0 1 73 11 8193
2018 Provides services to public 38 33 16 7 4 0 1 72 12 1907
2018 Does not provide services to public 37 32 17 8 5 0 1 70 13 6865

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 20 6 3 3 2 3 88 5 1675
2022 Does not provide services to public 68 21 5 2 1 2 2 92 3 7745

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 33 37 29 1675
2022 Does not provide services to public 35 36 29 7750
2020 Provides services to public 20 44 35 2145
2020 Does not provide services to public 23 43 33 8961
2019 Provides services to public 25 38 36 2412
2019 Does not provide services to public 27 39 34 8237
2018 Provides services to public 24 40 36 1901
2018 Does not provide services to public 28 39 33 6866

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 13 42 27 4 7 8 550
2022 Does not provide services to public 15 40 26 3 8 7 2655
2020 Provides services to public 15 38 33 1 5 6 441
2020 Does not provide services to public 15 39 31 3 6 7 2089
2019 Provides services to public 13 34 35 3 8 7 619
2019 Does not provide services to public 14 33 34 4 10 5 2226
2018 Provides services to public 15 30 37 6 5 7 459
2018 Does not provide services to public 16 32 36 4 6 7 1922
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 34 7 3 2 1 0 89 5 1670
2022 Does not provide services to public 49 37 8 4 2 0 0 87 5 7735
2020 Provides services to public 54 33 8 3 1 0 0 88 5 2125
2020 Does not provide services to public 49 37 8 3 1 0 0 87 5 8915
2019 Provides services to public 46 38 9 4 2 0 0 85 6 2398
2019 Does not provide services to public 42 39 11 5 2 0 0 82 7 8185
2018 Provides services to public 46 40 8 3 2 0 0 86 5 1888
2018 Does not provide services to public 41 42 9 4 2 0 0 84 7 6845

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 40 16 7 3 2 0 74 10 1675
2022 Does not provide services to public 28 44 16 8 3 2 0 73 11 7750
2020 Provides services to public 38 39 15 5 2 1 0 78 7 2145
2020 Does not provide services to public 31 44 15 6 2 2 0 77 8 8944
2019 Provides services to public 31 43 15 7 2 1 0 75 9 2405
2019 Does not provide services to public 26 44 18 8 3 1 0 71 11 8219
2018 Provides services to public 27 41 19 8 4 1 0 69 12 1891
2018 Does not provide services to public 22 44 19 9 4 1 0 67 13 6848

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 23 34 18 11 1 4 31 33 1670
2022 Does not provide services to public 9 22 35 20 11 1 3 32 31 7725
2020 Provides services to public 8 22 33 23 11 1 2 35 31 2140
2020 Does not provide services to public 8 23 36 22 9 1 1 32 31 8942
2019 Provides services to public 10 26 33 19 11 1 1 30 37 2405
2019 Does not provide services to public 11 27 35 18 8 1 1 26 38 8217
2018 Provides services to public 13 26 32 18 9 1 2 27 40 1893
2018 Does not provide services to public 11 27 36 17 7 1 2 24 39 6851

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 19 29 19 14 2 7 36 32 1665
2022 Does not provide services to public 12 21 31 18 12 1 5 32 35 7730
2020 Provides services to public 8 17 30 25 15 3 3 42 26 2132
2020 Does not provide services to public 12 20 31 20 12 3 3 34 34 8920
2019 Provides services to public 12 21 29 20 13 2 4 35 34 2392
2019 Does not provide services to public 15 23 30 17 10 2 3 28 40 8195
2018 Provides services to public 14 24 29 17 10 2 3 29 40 1885
2018 Does not provide services to public 17 26 29 15 8 2 4 24 45 6830

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 11 27 29 20 1 6 53 18 1665
2022 Does not provide services to public 7 15 31 28 16 1 3 46 22 7725
2020 Provides services to public 4 11 27 32 22 1 2 56 16 2126
2020 Does not provide services to public 7 16 31 28 16 1 1 45 24 8908
2019 Provides services to public 7 14 28 28 20 1 2 49 21 2392
2019 Does not provide services to public 9 18 32 24 13 1 2 39 28 8173
2018 Provides services to public 7 16 31 28 15 1 3 44 24 1877
2018 Does not provide services to public 10 19 34 23 11 1 2 35 30 6818

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 17 24 21 21 2 6 46 28 1660
2022 Does not provide services to public 11 18 26 21 18 2 5 42 31 7725
2020 Provides services to public 7 15 27 26 22 1 2 49 23 2127
2020 Does not provide services to public 10 18 27 24 17 1 2 43 29 8920
2019 Provides services to public 11 18 25 23 19 1 2 43 30 2399
2019 Does not provide services to public 12 20 27 22 14 2 3 38 34 8192
2018 Provides services to public 15 22 27 19 13 1 3 33 39 1893
2018 Does not provide services to public 15 24 29 18 10 1 3 29 41 6846

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 18 24 18 17 6 6 40 32 1670
2022 Does not provide services to public 9 18 24 21 17 5 6 43 30 7730
2020 Provides services to public 6 13 23 27 23 6 3 54 21 2132
2020 Does not provide services to public 6 14 23 28 21 4 3 52 22 8896
2019 Provides services to public 14 18 25 20 17 4 2 40 34 2391
2019 Does not provide services to public 12 20 25 22 15 4 3 39 34 8171
2018 Provides services to public 15 20 26 20 12 3 3 34 38 1881
2018 Does not provide services to public 13 21 27 20 12 3 3 35 37 6829

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 20 28 18 15 3 6 36 33 1670
2022 Does not provide services to public 13 20 32 16 12 3 4 30 36 7740
2020 Provides services to public 8 17 31 22 17 3 2 41 26 2134
2020 Does not provide services to public 11 21 32 20 12 2 1 34 33 8915
2019 Provides services to public 11 20 30 19 16 3 2 37 32 2399
2019 Does not provide services to public 14 24 32 17 10 2 2 28 39 8198
2018 Provides services to public 14 22 31 19 9 2 3 29 38 1884
2018 Does not provide services to public 17 26 32 14 7 2 2 22 45 6850

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 17 32 22 17 1 4 41 25 1670
2022 Does not provide services to public 5 13 35 28 16 1 3 46 18 7735
2020 Provides services to public 8 22 32 22 14 1 1 36 31 2140
2020 Does not provide services to public 7 19 38 23 11 1 1 35 27 8929
2019 Provides services to public 12 21 31 20 14 1 1 34 34 2402
2019 Does not provide services to public 11 21 33 22 11 1 1 33 33 8214

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 35 18 13 8 3 0 60 21 1675
2022 Does not provide services to public 19 35 19 16 8 3 0 56 25 7740
2020 Provides services to public 29 39 18 9 4 2 0 69 13 2128
2020 Does not provide services to public 24 39 18 12 4 2 0 65 16 8902
2019 Provides services to public 21 37 20 14 6 2 0 60 20 2396
2019 Does not provide services to public 17 34 21 17 8 3 0 53 25 8195

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 28 7 5 4 1 0 85 8 1675
2022 Does not provide services to public 59 27 6 4 3 1 0 87 7 7740
2020 Provides services to public 55 26 8 6 4 1 0 82 10 2139
2020 Does not provide services to public 55 28 7 5 3 1 0 84 8 8935
2019 Provides services to public 51 28 9 6 5 1 0 80 11 2401
2019 Does not provide services to public 50 30 9 6 4 1 0 81 10 8204
2018 Provides services to public 42 32 10 9 6 1 0 74 15 1890
2018 Does not provide services to public 44 32 9 8 5 1 0 77 13 6832

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 28 5 3 2 0 0 89 5 1670
2022 Does not provide services to public 63 28 4 3 1 0 0 91 4 7740
2020 Provides services to public 59 28 7 4 2 0 0 87 6 2140
2020 Does not provide services to public 61 29 5 3 1 0 0 90 5 8901
2019 Provides services to public 52 33 7 6 2 0 0 85 8 2402
2019 Does not provide services to public 53 33 6 5 2 0 0 86 7 8216
2018 Provides services to public 46 36 8 6 3 0 0 82 10 1893
2018 Does not provide services to public 48 37 7 5 2 0 0 85 8 6820

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 32 11 4 2 2 1 82 6 1675
2022 Does not provide services to public 51 33 9 3 2 2 1 86 5 7745
2020 Provides services to public 46 34 13 3 2 2 0 81 6 2134
2020 Does not provide services to public 50 34 9 3 2 1 0 86 5 8880
2019 Provides services to public 42 37 13 4 2 1 1 80 7 2402
2019 Does not provide services to public 45 37 11 4 2 1 1 83 6 8224
2018 Provides services to public 37 39 13 5 3 2 0 78 8 1893
2018 Does not provide services to public 39 41 12 5 2 1 0 81 7 6839

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 34 12 5 4 2 0 79 9 1670
2022 Does not provide services to public 40 38 12 5 3 3 0 79 8 7745
2020 Provides services to public 47 33 11 4 3 2 0 81 7 2130
2020 Does not provide services to public 43 38 11 4 2 2 0 83 6 8923
2019 Provides services to public 43 35 13 4 3 2 0 80 7 2393
2019 Does not provide services to public 39 40 12 5 2 2 0 80 7 8195
2018 Provides services to public 43 37 13 3 3 2 0 81 6 1894
2018 Does not provide services to public 42 39 11 4 2 2 0 83 6 6834

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 31 13 3 2 6 1 80 6 1670
2022 Does not provide services to public 41 35 12 3 2 7 1 82 5 7740
2020 Provides services to public 49 31 12 3 2 3 1 83 5 2134
2020 Does not provide services to public 46 34 11 3 1 4 0 84 4 8930
2019 Provides services to public 47 34 12 3 2 2 0 83 5 2403
2019 Does not provide services to public 45 35 12 3 2 3 0 83 5 8192
2018 Provides services to public 42 36 14 2 3 3 0 80 5 1891
2018 Does not provide services to public 42 37 13 3 2 4 0 82 5 6837

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 31 8 3 2 0 0 87 6 1675
2022 Does not provide services to public 54 34 7 3 2 0 0 88 5 7745
2020 Provides services to public 61 27 7 3 2 0 0 89 4 2139
2020 Does not provide services to public 59 30 6 2 1 0 0 90 4 8937
2019 Provides services to public 53 32 8 3 3 0 0 86 6 2406
2019 Does not provide services to public 51 35 8 4 2 0 0 86 5 8220
2018 Provides services to public 47 37 9 3 4 0 0 85 7 1889
2018 Does not provide services to public 47 37 10 4 2 0 0 84 6 6831

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 24 11 5 4 8 5 77 11 1675
2022 Does not provide services to public 46 26 10 4 3 6 5 80 8 7740

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 25 12 4 4 8 5 76 10 1675
2022 Does not provide services to public 44 27 10 4 3 7 5 80 8 7740

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 23 14 5 2 13 3 77 7 1670
2022 Does not provide services to public 38 27 16 3 2 12 2 76 6 7740
2020 Provides services to public 45 29 15 3 2 5 1 79 5 2143
2020 Does not provide services to public 42 33 14 3 2 6 1 80 5 8943

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 28 11 4 3 6 3 79 9 1665
2022 Does not provide services to public 44 31 8 4 3 5 4 83 8 7730
2020 Provides services to public 49 27 11 4 3 4 2 81 7 2140
2020 Does not provide services to public 48 31 9 3 2 4 2 84 6 8929

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 18 21 3 3 33 7 57 9 1670
2022 Does not provide services to public 13 18 21 2 3 38 5 54 9 7735

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 3 37 21 12 17 6 9 44 25
2022 Does not provide services to public 3 8 32 12 23 23 0 14 45 90
2020 Provides services to public 4 4 27 20 34 12 0 9 61 25
2020 Does not provide services to public 2 9 30 13 27 18 1 13 50 119

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 29 16 5 5 8 5 71 11 1670
2022 Does not provide services to public 32 30 14 5 4 8 7 73 10 7735
2020 Provides services to public 32 31 18 6 4 5 4 69 11 2146
2020 Does not provide services to public 31 31 16 6 3 7 5 71 10 8945
2019 Provides services to public 33 31 16 7 6 5 3 69 13 2402
2019 Does not provide services to public 31 31 16 7 5 6 4 69 14 8217
2018 Provides services to public 24 36 17 9 7 4 2 64 18 1896
2018 Does not provide services to public 23 34 18 9 6 7 4 63 17 6836

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 36 13 7 5 4 1 73 13 1675
2022 Does not provide services to public 33 38 14 8 4 3 1 74 12 7740
2020 Provides services to public 39 33 13 6 4 3 1 76 11 2137
2020 Does not provide services to public 36 37 12 7 3 3 1 76 11 8939
2019 Provides services to public 36 37 13 7 4 2 1 75 12 2399
2019 Does not provide services to public 32 38 14 9 4 2 1 73 13 8216
2018 Provides services to public 32 39 15 7 4 2 1 73 12 1891
2018 Does not provide services to public 31 40 13 8 4 2 1 73 13 6854

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 35 16 5 3 2 0 76 7 1675
2022 Does not provide services to public 36 39 16 4 2 2 0 77 7 7740
2020 Provides services to public 44 33 15 4 2 2 0 79 6 2129
2020 Does not provide services to public 38 38 16 4 2 2 0 78 6 8925
2019 Provides services to public 36 37 17 5 3 2 0 74 9 2401
2019 Does not provide services to public 32 39 19 5 3 2 0 73 8 8200
2018 Provides services to public 32 38 19 5 4 1 0 70 10 1888
2018 Does not provide services to public 29 40 19 6 3 2 0 71 10 6834

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 26 18 9 9 11 2 60 20 1675
2022 Does not provide services to public 24 26 18 9 8 11 3 58 20 7740
2020 Provides services to public 30 24 18 9 8 10 2 61 19 2132
2020 Does not provide services to public 26 26 18 9 7 10 3 60 19 8931
2019 Provides services to public 25 24 19 12 10 8 2 54 24 2408
2019 Does not provide services to public 20 26 21 11 9 10 3 53 23 8211
2018 Provides services to public 20 27 20 12 12 7 2 52 26 1896
2018 Does not provide services to public 18 26 21 13 11 10 2 50 27 6850

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 39 4 5 3 0 0 88 8 1675
2022 Does not provide services to public 50 39 3 6 2 0 0 89 8 7740
2020 Provides services to public 51 38 4 6 2 0 0 88 8 2145
2020 Does not provide services to public 47 42 3 6 1 0 0 89 8 8956

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 30 6 5 3 0 1 86 7 1670
2022 Does not provide services to public 53 31 6 5 3 0 2 85 8 7740
2020 Provides services to public 52 33 7 6 2 0 0 86 8 2135
2020 Does not provide services to public 47 38 7 6 2 0 1 86 7 8943
2019 Provides services to public 48 34 7 7 3 0 0 82 11 2404
2019 Does not provide services to public 45 35 7 8 4 0 0 81 12 8221

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 31 6 4 2 0 1 88 6 1670
2022 Does not provide services to public 56 32 6 3 1 0 0 89 5 7725
2020 Provides services to public 54 32 7 5 2 0 0 87 7 2118
2020 Does not provide services to public 53 34 7 4 1 0 0 87 5 8899
2019 Provides services to public 50 34 9 5 2 0 0 84 7 2391
2019 Does not provide services to public 49 36 8 5 2 0 0 85 7 8172

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 73 21 3 2 1 0 1 94 3 1675
2022 Does not provide services to public 75 20 3 1 1 0 0 95 2 7745
2020 Provides services to public 76 18 2 2 1 0 0 95 3 2134
2020 Does not provide services to public 78 17 2 1 1 0 0 96 2 8926

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 84 11 2 1 1 0 2 96 3 1675
2022 Does not provide services to public 84 11 2 1 1 0 1 96 2 7750
2019 Provides services to public 82 12 2 1 1 0 1 95 3 2405
2019 Does not provide services to public 82 12 3 1 1 0 1 95 2 8213

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 20 9 3 1 4 2 86 4 1675
2022 Does not provide services to public 56 23 10 4 1 5 2 84 5 7740
2020 Provides services to public 65 17 8 3 1 4 2 87 5 2147
2020 Does not provide services to public 57 21 10 4 1 5 2 84 5 8954
2019 Provides services to public 59 21 10 3 2 5 1 85 5 2410
2019 Does not provide services to public 53 22 10 4 2 7 2 82 6 8235

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 1670
2022 Does not provide services to public 8 92 7745
2020 Provides services to public 9 91 2141
2020 Does not provide services to public 8 92 8949
2019 Provides services to public 12 88 2409
2019 Does not provide services to public 11 89 8222
2018 Provides services to public 15 85 1904
2018 Does not provide services to public 12 88 6858

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 150
2022 Does not provide services to public 43 57 635
2020 Provides services to public 44 56 182
2020 Does not provide services to public 45 55 707
2019 Provides services to public 48 52 290
2019 Does not provide services to public 44 56 878
2018 Provides services to public 53 47 273
2018 Does not provide services to public 48 52 839

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 63 37 150
2022 Does not provide services to public 57 43 635
2020 Provides services to public 62 38 182
2020 Does not provide services to public 59 41 707
2019 Provides services to public 62 38 290
2019 Does not provide services to public 64 36 878
2018 Provides services to public 61 39 273
2018 Does not provide services to public 58 42 839

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 150
2022 Does not provide services to public 9 91 635
2020 Provides services to public 8 92 182
2020 Does not provide services to public 7 93 707
2019 Provides services to public 6 94 290
2019 Does not provide services to public 7 93 878
2018 Provides services to public 7 93 273
2018 Does not provide services to public 7 93 839

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 150
2022 Does not provide services to public 0 100 635

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 150
2022 Does not provide services to public 10 90 635
2020 Provides services to public 8 92 182
2020 Does not provide services to public 9 91 707
2019 Provides services to public 8 92 290
2019 Does not provide services to public 7 93 878
2018 Provides services to public 5 95 273
2018 Does not provide services to public 8 92 839

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 150
2022 Does not provide services to public 2 98 635
2020 Provides services to public 11 89 182
2020 Does not provide services to public 2 98 707
2019 Provides services to public 6 94 290
2019 Does not provide services to public 2 98 878
2018 Provides services to public 7 93 273
2018 Does not provide services to public 2 98 839

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 150
2022 Does not provide services to public 7 93 635
2020 Provides services to public 6 94 182
2020 Does not provide services to public 5 95 707
2019 Provides services to public 4 96 290
2019 Does not provide services to public 5 95 878
2018 Provides services to public 2 98 273
2018 Does not provide services to public 5 95 839

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 150
2022 Does not provide services to public 34 66 635
2020 Provides services to public 42 58 182
2020 Does not provide services to public 33 67 707
2019 Provides services to public 35 65 287
2019 Does not provide services to public 36 64 869
2018 Provides services to public 39 61 271
2018 Does not provide services to public 38 62 839

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 150
2022 Does not provide services to public 44 56 635
2020 Provides services to public 44 56 182
2020 Does not provide services to public 40 60 707
2019 Provides services to public 42 58 287
2019 Does not provide services to public 45 55 869
2018 Provides services to public 44 56 271
2018 Does not provide services to public 39 61 839

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 150
2022 Does not provide services to public 47 53 635
2020 Provides services to public 46 54 182
2020 Does not provide services to public 45 55 707
2019 Provides services to public 43 57 287
2019 Does not provide services to public 48 52 869
2018 Provides services to public 49 51 271
2018 Does not provide services to public 45 55 839

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 150
2022 Does not provide services to public 41 59 635
2020 Provides services to public 45 55 182
2020 Does not provide services to public 43 57 707
2019 Provides services to public 44 56 287
2019 Does not provide services to public 42 58 869
2018 Provides services to public 45 55 271
2018 Does not provide services to public 42 58 839

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 150
2022 Does not provide services to public 31 69 635
2020 Provides services to public 34 66 182
2020 Does not provide services to public 33 67 707
2019 Provides services to public 32 68 287
2019 Does not provide services to public 33 67 869
2018 Provides services to public 33 67 271
2018 Does not provide services to public 31 69 839

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 62 38 150
2022 Does not provide services to public 53 47 635
2020 Provides services to public 58 42 182
2020 Does not provide services to public 56 44 707
2019 Provides services to public 56 44 287
2019 Does not provide services to public 54 46 869
2018 Provides services to public 51 49 271
2018 Does not provide services to public 56 44 839

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 150
2022 Does not provide services to public 33 67 635
2020 Provides services to public 36 64 182
2020 Does not provide services to public 34 66 707
2019 Provides services to public 34 66 287
2019 Does not provide services to public 33 67 869
2018 Provides services to public 37 63 271
2018 Does not provide services to public 31 69 839

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 150
2022 Does not provide services to public 0 100 635
2018 Provides services to public 2 98 271
2018 Does not provide services to public 1 99 839

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 150
2022 Does not provide services to public 4 96 635
2020 Provides services to public 6 94 182
2020 Does not provide services to public 6 94 707
2019 Provides services to public 8 92 287
2019 Does not provide services to public 7 93 869
2018 Provides services to public 7 93 271
2018 Does not provide services to public 7 93 839

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 150
2022 Does not provide services to public 10 90 635
2020 Provides services to public 13 87 182
2020 Does not provide services to public 11 89 707
2019 Provides services to public 12 88 287
2019 Does not provide services to public 11 89 869
2018 Provides services to public 13 87 271
2018 Does not provide services to public 9 91 839

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 49 51 150
2022 Does not provide services to public 46 54 635
2020 Provides services to public 60 40 182
2020 Does not provide services to public 48 52 707
2019 Provides services to public 49 51 287
2019 Does not provide services to public 48 52 869
2018 Provides services to public 52 48 271
2018 Does not provide services to public 45 55 839

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 150
2022 Does not provide services to public 17 83 635
2020 Provides services to public 24 76 182
2020 Does not provide services to public 19 81 707
2019 Provides services to public 24 76 287
2019 Does not provide services to public 21 79 869
2018 Provides services to public 26 74 271
2018 Does not provide services to public 20 80 839

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 150
2022 Does not provide services to public 14 86 635
2020 Provides services to public 17 83 182
2020 Does not provide services to public 13 87 707
2019 Provides services to public 16 84 287
2019 Does not provide services to public 14 86 869
2018 Provides services to public 21 79 271
2018 Does not provide services to public 15 85 839

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 51 49 150
2022 Does not provide services to public 53 47 635
2020 Provides services to public 60 40 182
2020 Does not provide services to public 54 46 707
2019 Provides services to public 52 48 287
2019 Does not provide services to public 55 45 862
2018 Provides services to public 57 43 274
2018 Does not provide services to public 55 45 839

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 150
2022 Does not provide services to public 22 78 635
2020 Provides services to public 26 74 182
2020 Does not provide services to public 29 71 707
2019 Provides services to public 29 71 287
2019 Does not provide services to public 26 74 862
2018 Provides services to public 26 74 274
2018 Does not provide services to public 25 75 839

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 150
2022 Does not provide services to public 9 91 635
2020 Provides services to public 15 85 182
2020 Does not provide services to public 10 90 707
2019 Provides services to public 10 90 287
2019 Does not provide services to public 11 89 862
2018 Provides services to public 10 90 274
2018 Does not provide services to public 10 90 839

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 150
2022 Does not provide services to public 16 84 635
2020 Provides services to public 23 77 182
2020 Does not provide services to public 15 85 707
2019 Provides services to public 17 83 287
2019 Does not provide services to public 16 84 862
2018 Provides services to public 19 81 274
2018 Does not provide services to public 15 85 839

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 150
2022 Does not provide services to public 9 91 635
2020 Provides services to public 7 93 182
2020 Does not provide services to public 8 92 707
2019 Provides services to public 9 91 287
2019 Does not provide services to public 8 92 862
2018 Provides services to public 8 92 274
2018 Does not provide services to public 8 92 839

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 150
2022 Does not provide services to public 8 92 635
2020 Provides services to public 7 93 182
2020 Does not provide services to public 4 96 707
2019 Provides services to public 7 93 287
2019 Does not provide services to public 4 96 862
2018 Provides services to public 9 91 274
2018 Does not provide services to public 5 95 839

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 150
2022 Does not provide services to public 11 89 635
2020 Provides services to public 14 86 182
2020 Does not provide services to public 14 86 707
2019 Provides services to public 15 85 287
2019 Does not provide services to public 13 87 862
2018 Provides services to public 14 86 274
2018 Does not provide services to public 14 86 839

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 150
2022 Does not provide services to public 12 88 635
2020 Provides services to public 17 83 182
2020 Does not provide services to public 12 88 707
2019 Provides services to public 13 87 287
2019 Does not provide services to public 15 85 862
2018 Provides services to public 14 86 274
2018 Does not provide services to public 11 89 839

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 150
2022 Does not provide services to public 26 74 635
2020 Provides services to public 21 79 182
2020 Does not provide services to public 24 76 707
2019 Provides services to public 25 75 287
2019 Does not provide services to public 24 76 862
2018 Provides services to public 21 79 274
2018 Does not provide services to public 27 73 839

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 140
2022 Does not provide services to public 11 89 580
2020 Provides services to public 12 88 170
2020 Does not provide services to public 13 87 677
2019 Provides services to public 11 89 265
2019 Does not provide services to public 12 88 825
2018 Provides services to public 12 88 251
2018 Does not provide services to public 14 86 801

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 140
2022 Does not provide services to public 20 80 580
2020 Provides services to public 14 86 170
2020 Does not provide services to public 19 81 677
2019 Provides services to public 17 83 265
2019 Does not provide services to public 20 80 825
2018 Provides services to public 23 77 251
2018 Does not provide services to public 21 79 801

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 140
2022 Does not provide services to public 8 92 580
2020 Provides services to public 14 86 170
2020 Does not provide services to public 9 91 677
2019 Provides services to public 11 89 265
2019 Does not provide services to public 9 91 825
2018 Provides services to public 12 88 251
2018 Does not provide services to public 10 90 801

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 140
2022 Does not provide services to public 7 93 580
2020 Provides services to public 8 92 170
2020 Does not provide services to public 8 92 677
2019 Provides services to public 7 93 265
2019 Does not provide services to public 7 93 825
2018 Provides services to public 8 92 251
2018 Does not provide services to public 7 93 801

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 140
2022 Does not provide services to public 12 88 580
2020 Provides services to public 13 87 170
2020 Does not provide services to public 13 87 677
2019 Provides services to public 8 92 265
2019 Does not provide services to public 11 89 825
2018 Provides services to public 11 89 251
2018 Does not provide services to public 10 90 801

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 140
2022 Does not provide services to public 8 92 580
2020 Provides services to public 6 94 170
2020 Does not provide services to public 9 91 677
2019 Provides services to public 8 92 265
2019 Does not provide services to public 10 90 825
2018 Provides services to public 11 89 251
2018 Does not provide services to public 12 88 801

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 140
2022 Does not provide services to public 14 86 580
2020 Provides services to public 10 90 170
2020 Does not provide services to public 16 84 677
2019 Provides services to public 15 85 265
2019 Does not provide services to public 17 83 825
2018 Provides services to public 10 90 251
2018 Does not provide services to public 15 85 801

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 140
2022 Does not provide services to public 12 88 580
2020 Provides services to public 16 84 170
2020 Does not provide services to public 14 86 677
2019 Provides services to public 14 86 265
2019 Does not provide services to public 15 85 825
2018 Provides services to public 14 86 251
2018 Does not provide services to public 13 87 801

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 140
2022 Does not provide services to public 17 83 580
2020 Provides services to public 16 84 170
2020 Does not provide services to public 15 85 677
2019 Provides services to public 13 87 265
2019 Does not provide services to public 13 87 825
2018 Provides services to public 14 86 251
2018 Does not provide services to public 13 87 801

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 140
2022 Does not provide services to public 26 74 580
2020 Provides services to public 30 70 170
2020 Does not provide services to public 25 75 677
2019 Provides services to public 30 70 265
2019 Does not provide services to public 28 72 825
2018 Provides services to public 29 71 251
2018 Does not provide services to public 28 72 801

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 140
2022 Does not provide services to public 8 92 580
2020 Provides services to public 15 85 170
2020 Does not provide services to public 9 91 677
2019 Provides services to public 13 87 265
2019 Does not provide services to public 11 89 825
2018 Provides services to public 10 90 251
2018 Does not provide services to public 9 91 801

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 140
2022 Does not provide services to public 42 58 580
2020 Provides services to public 50 50 170
2020 Does not provide services to public 45 55 677
2019 Provides services to public 46 54 265
2019 Does not provide services to public 46 54 825
2018 Provides services to public 47 53 251
2018 Does not provide services to public 45 55 801

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 140
2022 Does not provide services to public 2 98 580
2019 Provides services to public 2 98 265
2019 Does not provide services to public 2 98 825

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 51 49 140
2022 Does not provide services to public 50 50 580
2020 Provides services to public 54 46 170
2020 Does not provide services to public 50 50 677
2019 Provides services to public 54 46 265
2019 Does not provide services to public 50 50 825
2018 Provides services to public 48 52 251
2018 Does not provide services to public 51 49 801

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 140
2022 Does not provide services to public 1 99 580

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 140
2022 Does not provide services to public 16 84 580
2020 Provides services to public 18 82 170
2020 Does not provide services to public 13 87 677
2019 Provides services to public 10 90 265
2019 Does not provide services to public 13 87 825
2018 Provides services to public 9 91 251
2018 Does not provide services to public 12 88 801

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 16 12 4 4 32 11 66 14 1670
2022 Does not provide services to public 16 15 13 4 4 37 11 61 14 7740
2020 Provides services to public 28 16 17 4 4 24 8 65 11 2144
2020 Does not provide services to public 22 16 16 4 3 31 8 62 12 8950
2019 Provides services to public 25 16 20 5 5 21 9 58 15 2406
2019 Does not provide services to public 19 17 18 6 5 27 9 56 17 8225
2018 Provides services to public 21 19 22 6 6 20 6 55 16 1898
2018 Does not provide services to public 17 19 20 6 5 27 7 54 16 6858

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 29 12 3 3 10 3 79 7 1675
2022 Does not provide services to public 35 33 12 4 2 12 2 79 7 7740
2020 Provides services to public 44 26 14 3 3 10 1 78 6 2133
2020 Does not provide services to public 38 30 14 4 2 11 1 77 7 8935
2019 Provides services to public 40 27 16 4 4 8 1 74 8 2404
2019 Does not provide services to public 34 30 16 5 3 10 1 73 9 8224
2018 Provides services to public 32 32 18 5 4 7 1 70 10 1894
2018 Does not provide services to public 30 34 17 5 4 10 1 72 10 6850

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 1665
2022 Does not provide services to public 6 94 7740
2020 Provides services to public 6 94 2141
2020 Does not provide services to public 5 95 8935
2019 Provides services to public 7 93 2403
2019 Does not provide services to public 6 94 8220
2018 Provides services to public 7 93 1898
2018 Does not provide services to public 5 95 6851

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 125
2022 Does not provide services to public 23 77 435
2020 Provides services to public 38 62 128
2020 Does not provide services to public 33 67 424
2019 Provides services to public 37 63 169
2019 Does not provide services to public 30 70 477
2018 Provides services to public 32 68 123
2018 Does not provide services to public 33 67 381

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 78 22 125
2022 Does not provide services to public 73 27 435
2020 Provides services to public 74 26 128
2020 Does not provide services to public 73 27 424
2019 Provides services to public 78 22 169
2019 Does not provide services to public 77 23 477
2018 Provides services to public 85 15 123
2018 Does not provide services to public 76 24 381

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 125
2022 Does not provide services to public 3 97 435
2020 Provides services to public 5 95 128
2020 Does not provide services to public 5 95 424
2019 Provides services to public 6 94 169
2019 Does not provide services to public 4 96 477

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 125
2022 Does not provide services to public 0 100 435
2020 Provides services to public 0 100 128
2020 Does not provide services to public 0 100 424

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 125
2022 Does not provide services to public 11 89 435
2020 Provides services to public 10 90 128
2020 Does not provide services to public 11 89 424
2019 Provides services to public 7 93 169
2019 Does not provide services to public 9 91 477
2018 Provides services to public 5 95 123
2018 Does not provide services to public 9 91 381

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 125
2022 Does not provide services to public 5 95 435
2020 Provides services to public 7 93 128
2020 Does not provide services to public 6 94 424
2019 Provides services to public 8 92 169
2019 Does not provide services to public 2 98 477

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 125
2022 Does not provide services to public 17 83 435
2020 Provides services to public 10 90 128
2020 Does not provide services to public 9 91 424
2019 Provides services to public 8 92 169
2019 Does not provide services to public 10 90 477
2018 Provides services to public 7 93 123
2018 Does not provide services to public 11 89 381

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 125
2022 Does not provide services to public 21 79 435
2020 Provides services to public 20 80 128
2020 Does not provide services to public 28 72 424
2019 Provides services to public 19 81 167
2019 Does not provide services to public 23 77 465
2018 Provides services to public 16 84 123
2018 Does not provide services to public 15 85 381

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 125
2022 Does not provide services to public 18 82 435
2020 Provides services to public 18 82 128
2020 Does not provide services to public 22 78 424
2019 Provides services to public 14 86 167
2019 Does not provide services to public 19 81 465
2018 Provides services to public 17 83 123
2018 Does not provide services to public 15 85 381

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 125
2022 Does not provide services to public 10 90 435
2020 Provides services to public 9 91 128
2020 Does not provide services to public 18 82 424
2019 Provides services to public 11 89 167
2019 Does not provide services to public 11 89 465
2018 Provides services to public 10 90 123
2018 Does not provide services to public 9 91 381

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 125
2022 Does not provide services to public 11 89 435
2020 Provides services to public 6 94 128
2020 Does not provide services to public 5 95 424
2019 Provides services to public 3 97 167
2019 Does not provide services to public 6 94 465
2018 Provides services to public 7 93 123
2018 Does not provide services to public 3 97 381

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 125
2022 Does not provide services to public 25 75 435
2020 Provides services to public 27 73 128
2020 Does not provide services to public 28 72 424
2019 Provides services to public 29 71 167
2019 Does not provide services to public 33 67 465
2018 Provides services to public 28 72 123
2018 Does not provide services to public 29 71 381

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 125
2022 Does not provide services to public 23 77 435
2020 Provides services to public 15 85 128
2020 Does not provide services to public 24 76 424
2019 Provides services to public 23 77 167
2019 Does not provide services to public 21 79 465
2018 Provides services to public 23 77 123
2018 Does not provide services to public 22 78 381

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 125
2022 Does not provide services to public 4 96 435
2018 Provides services to public 5 95 123
2018 Does not provide services to public 2 98 381

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 125
2022 Does not provide services to public 2 98 435
2018 Provides services to public 4 96 123
2018 Does not provide services to public 1 99 381

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 125
2022 Does not provide services to public 5 95 435
2020 Provides services to public 7 93 128
2020 Does not provide services to public 8 92 424
2019 Provides services to public 5 95 167
2019 Does not provide services to public 4 96 465
2018 Provides services to public 5 95 123
2018 Does not provide services to public 7 93 381

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 125
2022 Does not provide services to public 13 87 435
2020 Provides services to public 9 91 128
2020 Does not provide services to public 18 82 424
2019 Provides services to public 12 88 167
2019 Does not provide services to public 12 88 465
2018 Provides services to public 10 90 123
2018 Does not provide services to public 13 87 381

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 125
2022 Does not provide services to public 3 97 435

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 125
2022 Does not provide services to public 17 83 435
2020 Provides services to public 17 83 128
2020 Does not provide services to public 15 85 424
2019 Provides services to public 12 88 167
2019 Does not provide services to public 15 85 465
2018 Provides services to public 18 82 123
2018 Does not provide services to public 16 84 381

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 125
2022 Does not provide services to public 0 100 435

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 125
2022 Does not provide services to public 26 74 435
2020 Provides services to public 26 74 128
2020 Does not provide services to public 17 83 424
2019 Provides services to public 29 71 167
2019 Does not provide services to public 26 74 465
2018 Provides services to public 29 71 123
2018 Does not provide services to public 26 74 381

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 125
2022 Does not provide services to public 29 71 435
2020 Provides services to public 33 67 128
2020 Does not provide services to public 27 73 424
2019 Provides services to public 29 71 165
2019 Does not provide services to public 28 72 462
2018 Provides services to public 36 64 124
2018 Does not provide services to public 33 67 379

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 125
2022 Does not provide services to public 12 88 435
2020 Provides services to public 16 84 128
2020 Does not provide services to public 14 86 424
2019 Provides services to public 12 88 165
2019 Does not provide services to public 13 87 462
2018 Provides services to public 14 86 124
2018 Does not provide services to public 15 85 379

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 125
2022 Does not provide services to public 5 95 435
2020 Provides services to public 8 92 128
2020 Does not provide services to public 5 95 424
2019 Provides services to public 5 95 165
2019 Does not provide services to public 8 92 462
2018 Provides services to public 13 87 124
2018 Does not provide services to public 7 93 379

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 125
2022 Does not provide services to public 15 85 435
2020 Provides services to public 18 82 128
2020 Does not provide services to public 11 89 424
2019 Provides services to public 12 88 165
2019 Does not provide services to public 15 85 462
2018 Provides services to public 22 78 124
2018 Does not provide services to public 13 87 379

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 125
2022 Does not provide services to public 5 95 435
2020 Provides services to public 6 94 128
2020 Does not provide services to public 5 95 424
2019 Provides services to public 3 97 165
2019 Does not provide services to public 3 97 462
2018 Provides services to public 6 94 124
2018 Does not provide services to public 5 95 379

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 125
2022 Does not provide services to public 9 91 435
2020 Provides services to public 6 94 128
2020 Does not provide services to public 3 97 424
2018 Provides services to public 10 90 124
2018 Does not provide services to public 4 96 379

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 125
2022 Does not provide services to public 5 95 435
2020 Provides services to public 11 89 128
2020 Does not provide services to public 9 91 424
2019 Provides services to public 9 91 165
2019 Does not provide services to public 11 89 462
2018 Provides services to public 14 86 124
2018 Does not provide services to public 11 89 379

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 125
2022 Does not provide services to public 9 91 435
2020 Provides services to public 11 89 128
2020 Does not provide services to public 10 90 424
2019 Provides services to public 14 86 165
2019 Does not provide services to public 12 88 462
2018 Provides services to public 12 88 124
2018 Does not provide services to public 9 91 379

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 53 47 125
2022 Does not provide services to public 51 49 435
2020 Provides services to public 42 58 128
2020 Does not provide services to public 50 50 424
2019 Provides services to public 50 50 165
2019 Does not provide services to public 48 52 462
2018 Provides services to public 41 59 124
2018 Does not provide services to public 48 52 379

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 120
2022 Does not provide services to public 3 97 395
2018 Provides services to public 6 94 113
2018 Does not provide services to public 5 95 363

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 120
2022 Does not provide services to public 14 86 395
2020 Provides services to public 9 91 120
2020 Does not provide services to public 16 84 409
2018 Provides services to public 10 90 113
2018 Does not provide services to public 13 87 363

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 120
2022 Does not provide services to public 2 98 395
2020 Provides services to public 4 96 120
2020 Does not provide services to public 5 95 409

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 120
2022 Does not provide services to public 1 99 395

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 120
2022 Does not provide services to public 2 98 395
2020 Provides services to public 0 100 120
2020 Does not provide services to public 4 96 409

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 120
2022 Does not provide services to public 4 96 395
2020 Provides services to public 7 93 120
2020 Does not provide services to public 5 95 409
2018 Provides services to public 4 96 113
2018 Does not provide services to public 7 93 363

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 120
2022 Does not provide services to public 11 89 395
2020 Provides services to public 9 91 120
2020 Does not provide services to public 13 87 409
2018 Provides services to public 7 93 113
2018 Does not provide services to public 9 91 363

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 120
2022 Does not provide services to public 14 86 395
2020 Provides services to public 15 85 120
2020 Does not provide services to public 13 87 409
2018 Provides services to public 17 83 113
2018 Does not provide services to public 9 91 363

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 120
2022 Does not provide services to public 13 87 395
2020 Provides services to public 14 86 120
2020 Does not provide services to public 11 89 409
2018 Provides services to public 17 83 113
2018 Does not provide services to public 11 89 363

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 120
2022 Does not provide services to public 23 77 395
2020 Provides services to public 30 70 120
2020 Does not provide services to public 23 77 409
2018 Provides services to public 40 60 113
2018 Does not provide services to public 27 73 363

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 120
2022 Does not provide services to public 11 89 395
2020 Provides services to public 8 92 120
2020 Does not provide services to public 8 92 409
2018 Provides services to public 14 86 113
2018 Does not provide services to public 11 89 363

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 120
2022 Does not provide services to public 45 55 395
2020 Provides services to public 47 53 120
2020 Does not provide services to public 40 60 409
2018 Provides services to public 50 50 113
2018 Does not provide services to public 43 57 363

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 120
2022 Does not provide services to public 2 98 395

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 65 35 120
2022 Does not provide services to public 59 41 395
2020 Provides services to public 63 37 120
2020 Does not provide services to public 58 42 409
2018 Provides services to public 66 34 113
2018 Does not provide services to public 61 39 363

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 120
2022 Does not provide services to public 2 98 395

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 120
2022 Does not provide services to public 19 81 395
2020 Provides services to public 15 85 120
2020 Does not provide services to public 13 87 409
2018 Provides services to public 18 82 113
2018 Does not provide services to public 14 86 363

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 18 15 3 3 29 8 66 9 1675
2022 Does not provide services to public 19 16 14 3 2 38 8 65 8 7745
2020 Provides services to public 29 18 16 3 3 26 6 69 8 2135
2020 Does not provide services to public 23 16 16 2 2 34 7 66 7 8934
2019 Provides services to public 27 15 21 3 3 23 8 61 9 2406
2019 Does not provide services to public 21 16 19 3 2 31 9 60 9 8221
2018 Provides services to public 23 19 24 3 3 23 5 58 9 1896
2018 Does not provide services to public 18 19 21 3 2 31 6 58 8 6838

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 29 14 3 3 10 2 78 6 1675
2022 Does not provide services to public 36 33 12 3 2 13 2 80 6 7745
2020 Provides services to public 45 25 14 2 2 10 1 79 5 2137
2020 Does not provide services to public 39 30 14 3 2 12 1 80 5 8939
2019 Provides services to public 41 26 17 3 3 10 1 75 6 2405
2019 Does not provide services to public 36 29 17 3 2 12 2 75 6 8210
2018 Provides services to public 33 30 20 3 3 10 1 71 7 1895
2018 Does not provide services to public 30 34 17 3 2 13 1 74 6 6836

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 1670
2022 Does not provide services to public 10 90 7745
2020 Provides services to public 17 83 2138
2020 Does not provide services to public 12 88 8925
2019 Provides services to public 17 83 2408
2019 Does not provide services to public 14 86 8236

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 58 42 180
2022 Does not provide services to public 62 38 790
2020 Provides services to public 47 53 360
2020 Does not provide services to public 44 56 1113

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 72 28 180
2022 Does not provide services to public 76 24 790
2020 Provides services to public 83 17 361
2020 Does not provide services to public 81 19 1107
2019 Provides services to public 79 21 405
2019 Does not provide services to public 81 19 1133

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 36 7 2 5 2 0 85 7 135
2022 Does not provide services to public 51 32 7 5 4 1 0 84 9 610
2020 Provides services to public 56 27 7 4 4 2 0 85 8 298
2020 Does not provide services to public 54 34 6 4 1 0 0 89 5 895
2019 Provides services to public 54 27 8 8 2 0 0 82 10 318
2019 Does not provide services to public 51 32 6 8 2 1 1 84 10 894

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 31 8 3 2 3 3 86 5 1670
2022 Does not provide services to public 50 32 7 3 2 3 3 88 5 7735
2020 Provides services to public 54 28 8 3 2 2 2 86 5 2144
2020 Does not provide services to public 55 29 7 3 1 2 3 88 5 8945

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 50 21 7 4 17 780
2022 Does not provide services to public 50 17 4 2 27 3965

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 905
2022 Does not provide services to public 57 43 4180

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 905
2022 Does not provide services to public 39 61 4175

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 57 43 905
2022 Does not provide services to public 63 37 4175

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 905
2022 Does not provide services to public 47 53 4175

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 905
2022 Does not provide services to public 22 78 4175

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 905
2022 Does not provide services to public 35 65 4175

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 905
2022 Does not provide services to public 16 84 4175

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 905
2022 Does not provide services to public 17 83 4175

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 905
2022 Does not provide services to public 9 91 4175

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 905
2022 Does not provide services to public 21 79 4175

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 905
2022 Does not provide services to public 26 74 4175

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 905
2022 Does not provide services to public 4 96 4175

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 905
2022 Does not provide services to public 16 84 4175

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 69 13 4 1 3 1 9 91 4 905
2022 Does not provide services to public 77 13 4 1 2 0 4 93 3 4180

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 10 16 16 39 3 11 64 17 905
2022 Does not provide services to public 5 12 15 15 45 3 5 65 19 4180

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 16 17 13 37 4 5 55 27 905
2022 Does not provide services to public 7 17 17 16 36 4 2 56 26 4180
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 28 6 4 4 1 1 85 9 1675
2022 Does not provide services to public 58 27 5 5 3 1 1 86 8 7750
2020 Provides services to public 56 26 9 6 3 1 0 82 9 2143
2020 Does not provide services to public 54 28 8 5 3 1 0 84 8 8917

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 6 12 6 37 6 29 65 16 1670
2022 Does not provide services to public 3 4 10 6 42 6 29 73 11 7730

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 37 13 5 3 3 0 78 8 1670
2022 Does not provide services to public 38 40 12 5 2 2 0 80 7 7740
2020 Provides services to public 51 33 10 3 1 1 0 85 4 2141
2020 Does not provide services to public 50 36 8 3 1 1 0 88 5 8941
2019 Provides services to public 39 37 13 6 2 2 0 78 9 2395
2019 Does not provide services to public 38 40 13 5 2 2 0 80 7 8204
2018 Provides services to public 35 39 15 6 3 2 0 76 9 1895
2018 Does not provide services to public 33 41 14 6 3 3 0 77 9 6859

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 12 31 37 16 5 1670
2022 Does not provide services to public 11 30 37 17 5 7745

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 26 8 3 2 3 1 87 5 1675
2022 Does not provide services to public 58 27 8 3 2 3 1 88 5 7745
2020 Provides services to public 55 24 12 3 2 3 1 82 5 2134
2020 Does not provide services to public 54 27 10 3 2 3 1 84 5 8906

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 26 9 8 6 1 1 77 14 1675
2022 Does not provide services to public 50 26 8 8 6 2 1 78 14 7750
2020 Provides services to public 48 26 11 8 6 2 0 75 14 2141
2020 Does not provide services to public 45 29 11 9 5 1 0 75 14 8933

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 37 13 8 6 2 0 72 14 1675
2022 Does not provide services to public 33 40 13 8 5 1 0 74 13 7745
2020 Provides services to public 44 29 15 6 4 1 0 74 11 2142
2020 Does not provide services to public 42 33 13 7 3 1 0 76 10 8935
2019 Provides services to public 31 34 17 11 6 1 0 66 17 2406
2019 Does not provide services to public 28 36 17 11 6 2 0 65 17 8220
2018 Provides services to public 27 36 16 11 8 1 0 64 19 1898
2018 Does not provide services to public 25 37 18 12 7 2 0 63 19 6867

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 52 12 6 3 0 0 79 8 295
2022 Does not provide services to public 23 52 12 9 3 1 0 75 13 2320
2020 Provides services to public 32 45 11 7 4 0 1 78 11 351
2020 Does not provide services to public 29 46 13 9 2 1 1 76 11 2543
2019 Provides services to public 22 44 15 12 3 2 2 69 16 394
2019 Does not provide services to public 22 45 15 10 4 2 3 70 14 2242

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 25 18 11 11 1 4 59 22 1665
2022 Does not provide services to public 33 28 16 9 10 0 4 64 19 7710
2020 Provides services to public 33 27 20 10 8 0 1 62 18 2141
2020 Does not provide services to public 34 30 19 9 7 0 1 64 16 8932
2019 Provides services to public 24 25 21 13 15 0 1 49 29 2405
2019 Does not provide services to public 23 27 22 13 13 0 1 51 26 8235
2018 Provides services to public 20 21 23 15 19 0 2 41 35 1894
2018 Does not provide services to public 18 25 24 15 17 0 1 43 32 6861

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 28 24 14 11 1 1 51 25 1670
2022 Does not provide services to public 20 27 26 14 12 0 1 47 26 7720
2020 Provides services to public 25 27 26 13 8 0 0 52 21 2142
2020 Does not provide services to public 21 27 26 15 10 0 0 49 25 8949
2019 Provides services to public 25 29 24 13 9 0 1 54 22 2404
2019 Does not provide services to public 22 28 26 14 10 0 0 50 24 8225
2018 Provides services to public 20 25 30 14 10 0 1 46 24 1900
2018 Does not provide services to public 17 26 29 17 11 0 1 43 28 6855

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 28 17 10 7 1 3 64 18 1660
2022 Does not provide services to public 27 29 22 11 8 0 2 58 20 7725
2020 Provides services to public 37 28 19 9 5 0 1 66 14 2138
2020 Does not provide services to public 29 29 22 12 7 0 1 58 19 8928
2019 Provides services to public 33 30 19 10 7 0 1 64 17 2388
2019 Does not provide services to public 26 29 22 13 8 0 1 56 21 8191
2018 Provides services to public 27 29 22 12 7 0 2 57 20 1889
2018 Does not provide services to public 21 28 25 15 9 0 1 50 24 6835

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 23 20 13 14 2 2 51 28 1665
2022 Does not provide services to public 25 24 21 14 13 1 2 51 28 7720
2020 Provides services to public 35 23 20 10 9 1 1 60 19 2135
2020 Does not provide services to public 28 25 21 13 10 1 1 55 23 8914
2019 Provides services to public 27 27 19 14 11 1 1 56 25 2400
2019 Does not provide services to public 25 26 21 15 11 1 1 52 26 8196
2018 Provides services to public 23 22 23 16 14 1 1 46 30 1888
2018 Does not provide services to public 20 24 24 17 13 1 1 45 31 6825

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 21 10 4 3 1 8 81 8 1670
2022 Does not provide services to public 49 22 11 5 5 0 7 77 11 7730
2020 Provides services to public 57 20 10 4 4 0 4 81 8 2136
2020 Does not provide services to public 47 24 13 7 5 0 4 74 13 8912
2019 Provides services to public 56 22 10 5 3 0 4 81 9 2398
2019 Does not provide services to public 49 24 12 6 4 0 4 76 11 8199
2018 Provides services to public 49 22 14 5 4 1 6 75 9 1898
2018 Does not provide services to public 43 24 15 7 5 0 5 71 13 6840

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 26 18 8 7 1 2 66 15 1670
2022 Does not provide services to public 36 28 18 9 8 0 1 65 17 7730
2020 Provides services to public 35 27 20 9 8 0 1 62 18 2142
2020 Does not provide services to public 31 27 21 12 8 0 1 59 20 8928
2019 Provides services to public 42 27 17 7 6 0 1 70 14 2392
2019 Does not provide services to public 37 29 18 9 6 0 1 67 15 8202
2018 Provides services to public 35 26 20 9 8 1 1 63 17 1890
2018 Does not provide services to public 32 27 22 10 8 0 1 60 18 6842

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 27 17 7 6 1 3 69 13 1665
2022 Does not provide services to public 34 31 18 8 6 1 3 67 15 7715
2020 Provides services to public 40 31 17 6 3 1 1 73 10 2133
2020 Does not provide services to public 38 32 17 7 3 1 1 72 10 8932
2019 Provides services to public 36 31 19 7 5 1 1 69 12 2398
2019 Does not provide services to public 32 34 20 9 5 1 1 67 13 8211
2018 Provides services to public 28 32 24 10 4 1 1 61 15 1892
2018 Does not provide services to public 25 33 24 11 5 1 1 59 16 6823

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 30 20 9 8 1 2 62 17 1670
2022 Does not provide services to public 28 30 20 11 8 1 2 60 19 7730
2020 Provides services to public 35 31 20 9 4 1 1 67 13 2135
2020 Does not provide services to public 30 33 21 10 5 1 1 64 15 8926
2019 Provides services to public 29 31 22 11 6 1 1 61 17 2404
2019 Does not provide services to public 24 32 23 13 7 1 1 57 20 8201
2018 Provides services to public 25 29 24 14 7 0 1 55 21 1893
2018 Does not provide services to public 20 30 26 15 8 1 1 51 23 6831

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 28 17 7 5 1 2 70 13 1670
2022 Does not provide services to public 36 30 17 8 6 1 2 68 15 7730
2020 Provides services to public 40 28 17 9 4 1 1 70 13 2136
2020 Does not provide services to public 37 31 18 8 4 0 1 69 13 8935
2019 Provides services to public 35 28 21 9 6 1 1 64 15 2400
2019 Does not provide services to public 30 31 21 11 7 0 1 61 18 8211
2018 Provides services to public 28 29 23 11 7 1 1 58 18 1893
2018 Does not provide services to public 24 31 23 13 7 0 1 56 21 6822

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 25 12 7 5 1 2 75 13 1665
2022 Does not provide services to public 50 25 13 6 5 1 2 76 11 7735
2020 Provides services to public 47 25 14 7 5 1 1 73 12 2131
2020 Does not provide services to public 49 26 13 6 4 1 1 76 11 8904
2019 Provides services to public 43 26 16 8 6 1 1 70 14 2393
2019 Does not provide services to public 44 27 15 8 6 0 1 71 14 8208

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 56 23 10 5 4 1 2 81 8 1665
2022 Does not provide services to public 55 25 11 4 3 0 2 81 8 7730
2020 Provides services to public 32 29 22 10 6 0 0 62 16 2140
2020 Does not provide services to public 31 31 22 10 5 0 0 63 15 8934

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 29 18 10 7 1 2 64 17 1670
2022 Does not provide services to public 31 30 20 10 8 0 1 62 18 7725
2020 Provides services to public 31 29 21 10 8 0 0 61 18 2133
2020 Does not provide services to public 28 31 22 12 7 0 1 59 18 8925
2019 Provides services to public 33 29 20 10 7 0 1 63 17 2396
2019 Does not provide services to public 30 30 22 10 6 0 1 61 17 8181
2018 Provides services to public 28 28 22 12 8 1 1 56 21 1888
2018 Does not provide services to public 26 28 23 13 8 0 1 55 21 6802

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 18 7 4 5 1 5 84 9 1665
2022 Does not provide services to public 60 19 8 4 4 1 4 83 9 7705
2020 Provides services to public 57 24 12 3 3 0 1 82 6 2132
2020 Does not provide services to public 56 25 12 3 2 0 2 83 5 8880
2019 Provides services to public 59 21 11 4 3 0 2 82 7 2399
2019 Does not provide services to public 57 23 11 5 3 0 2 81 8 8196
2018 Provides services to public 54 23 11 5 5 0 2 79 9 1882
2018 Does not provide services to public 53 23 12 5 4 0 2 78 9 6806

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 31 14 5 3 1 2 77 9 1675
2022 Does not provide services to public 46 32 13 4 3 0 1 79 7 7735
2020 Provides services to public 36 33 18 8 5 0 1 69 13 2137
2020 Does not provide services to public 31 36 21 8 4 0 0 67 13 8898

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 11 4 2 2 1 8 92 4 1670
2022 Does not provide services to public 73 12 4 1 1 0 9 93 3 7730
2020 Provides services to public 67 18 7 2 2 0 3 89 4 2135
2020 Does not provide services to public 71 16 5 1 1 0 5 92 2 8890
2019 Provides services to public 70 14 6 2 2 1 5 89 4 2393
2019 Does not provide services to public 74 12 5 2 1 1 6 92 3 8180
2018 Provides services to public 67 16 8 2 3 1 4 87 5 1887
2018 Does not provide services to public 69 15 6 2 2 1 5 90 4 6809

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 9 4 2 2 2 5 91 5 1670
2022 Does not provide services to public 76 9 3 2 2 1 5 92 5 7725
2020 Provides services to public 79 9 4 2 2 1 3 91 4 2132
2020 Does not provide services to public 80 8 3 2 2 1 3 93 4 8878
2019 Provides services to public 72 11 6 4 4 0 3 86 8 2399
2019 Does not provide services to public 74 10 5 3 3 1 3 88 7 8215
2018 Provides services to public 69 13 6 4 4 1 2 86 8 1883
2018 Does not provide services to public 69 13 6 3 4 1 4 86 7 6810

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 16 5 2 1 1 4 91 4 1665
2022 Does not provide services to public 70 17 5 2 1 0 4 91 4 7720
2020 Provides services to public 72 15 6 2 2 0 2 90 4 2126
2020 Does not provide services to public 72 17 6 2 1 0 2 91 3 8882
2019 Provides services to public 62 22 8 3 2 0 2 86 5 2389
2019 Does not provide services to public 61 23 8 3 2 0 2 86 5 8194
2018 Provides services to public 57 24 10 4 3 0 2 83 7 1894
2018 Does not provide services to public 57 24 10 4 2 0 2 83 7 6838

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 14 6 3 3 1 4 88 6 1665
2022 Does not provide services to public 70 14 6 3 3 0 3 87 7 7715
2020 Provides services to public 71 13 7 3 3 0 2 86 7 2136
2020 Does not provide services to public 72 14 6 3 3 0 2 88 6 8892
2019 Provides services to public 65 16 8 5 4 0 2 83 9 2387
2019 Does not provide services to public 64 17 8 5 4 0 2 83 9 8181
2018 Provides services to public 58 18 11 5 5 0 2 78 11 1884
2018 Does not provide services to public 58 20 9 6 5 0 2 80 11 6828

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 8 4 1 1 1 20 92 2 1670
2022 Does not provide services to public 63 10 4 2 1 0 20 92 3 7720
2020 Provides services to public 68 8 4 1 1 1 18 93 2 2138
2020 Does not provide services to public 63 11 4 2 1 0 18 92 3 8909
2019 Provides services to public 65 10 4 2 1 0 18 92 3 2380
2019 Does not provide services to public 60 12 5 2 1 0 20 90 4 8182
2018 Provides services to public 56 11 5 2 1 0 24 89 4 1873
2018 Does not provide services to public 56 12 6 2 1 0 23 88 4 6796

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 15 6 2 1 1 5 91 3 1665
2022 Does not provide services to public 72 14 5 2 1 0 6 92 3 7710
2020 Provides services to public 68 18 7 2 2 0 2 88 4 2145
2020 Does not provide services to public 72 15 6 2 1 0 4 91 3 8931
2019 Provides services to public 68 17 8 3 2 0 3 88 4 2391
2019 Does not provide services to public 70 16 6 2 1 0 5 91 3 8190
2018 Provides services to public 59 22 10 3 1 0 4 85 5 1885
2018 Does not provide services to public 64 18 8 2 1 0 6 88 4 6808

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 69 14 5 3 3 1 4 87 7 1670
2022 Does not provide services to public 72 13 5 2 3 1 4 89 6 7740
2020 Provides services to public 65 16 8 5 5 0 2 83 10 2145
2020 Does not provide services to public 70 15 6 3 3 0 2 87 6 8930
2019 Provides services to public 65 15 7 4 7 0 3 82 11 2400
2019 Does not provide services to public 70 13 6 3 4 1 3 86 7 8212
2018 Provides services to public 60 16 9 6 6 1 4 79 12 1889
2018 Does not provide services to public 66 14 7 4 4 1 4 84 8 6833

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 24 13 3 3 1 3 80 6 1670
2022 Does not provide services to public 51 25 13 4 3 0 3 79 7 7735
2020 Provides services to public 48 27 15 5 3 0 1 76 9 2147
2020 Does not provide services to public 45 29 16 6 2 0 1 75 8 8942
2019 Provides services to public 58 23 11 4 2 0 2 83 5 2398
2019 Does not provide services to public 56 25 12 4 2 0 2 82 6 8194
2018 Provides services to public 51 28 12 4 2 0 2 81 7 1889
2018 Does not provide services to public 50 27 13 5 2 0 2 79 7 6831

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 32 38 11 5 1 1 46 16 1675
2022 Does not provide services to public 13 33 37 12 5 0 0 46 17 7750
2020 Provides services to public 18 34 34 10 4 0 0 52 14 2149
2020 Does not provide services to public 17 35 33 11 4 0 0 51 15 8951
2019 Provides services to public 21 35 30 11 4 0 0 56 15 2404
2019 Does not provide services to public 17 33 34 12 4 0 0 50 16 8231
2018 Provides services to public 15 32 34 13 6 0 0 47 18 1901
2018 Does not provide services to public 13 32 36 14 5 0 0 45 19 6865

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 18 39 21 13 0 1 34 27 1670
2022 Does not provide services to public 8 17 38 23 12 0 0 36 25 7730
2020 Provides services to public 10 19 38 22 10 0 0 33 29 2136
2020 Does not provide services to public 9 19 38 23 10 0 0 33 28 8933
2019 Provides services to public 8 17 36 24 13 0 0 37 26 2396
2019 Does not provide services to public 8 18 37 24 12 0 0 37 26 8181
2018 Provides services to public 10 19 38 22 10 0 0 32 29 1868
2018 Does not provide services to public 10 19 38 22 11 0 0 33 28 6769
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 26 63 10 1 1675
2022 Does not provide services to public 25 64 10 1 7745
2020 Provides services to public 31 54 14 1 2150
2020 Does not provide services to public 29 56 14 1 8965

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 435
2022 Does not provide services to public 32 68 1955
2020 Provides services to public 32 68 670
2020 Does not provide services to public 34 66 2623

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 15 12 5 6 3 18 71 14 1675
2022 Does not provide services to public 43 16 10 6 6 2 17 73 14 7740
2020 Provides services to public 45 18 12 7 7 1 9 70 16 2146
2020 Does not provide services to public 45 18 13 7 6 1 10 71 14 8948
2019 Provides services to public 42 18 14 9 11 1 5 64 21 2369
2019 Does not provide services to public 40 18 15 10 10 1 7 63 21 8112
2018 Provides services to public 36 16 16 10 14 1 7 56 26 1898
2018 Does not provide services to public 38 16 14 11 12 1 8 59 25 6858

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 22 14 16 30 2 7 34 51 435
2022 Does not provide services to public 10 18 14 19 33 1 6 30 55 1955
2020 Provides services to public 15 24 17 18 20 1 4 41 40 668
2020 Does not provide services to public 12 20 17 20 24 1 6 35 47 2623

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 17 14 22 36 1 2 26 59 435
2022 Does not provide services to public 7 14 13 21 41 2 3 22 65 1955
2020 Provides services to public 11 18 18 19 31 0 2 30 51 671
2020 Does not provide services to public 9 17 16 21 34 1 2 28 56 2622
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