2022 Public Service Employee Survey Results by Theme for Public Services and Procurement Canada by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 43 37 12 4 4 0 0 80 8 830
2022 Compliance, inspection and enforcement 44 40 9 3 3 0 0 84 6 90
2022 Communications or public affairs 33 44 10 10 3 0 0 77 13 380
2022 Access to information and privacy 46 41 6 6 1 0 0 87 7 65
2022 Security 40 36 9 11 4 0 0 76 15 190
2022 Science and technology 33 43 12 8 3 0 0 77 11 105
2022 Library services 38 33 23 6 0 0 0 71 6 20
2022 Legal services 54 27 14 5 0 0 0 81 5 15
2022 Administration and operations 45 33 12 6 3 0 0 79 10 1650
2022 Human resources 46 38 10 4 2 0 0 84 6 565
2022 Financial management 43 39 11 6 1 0 0 81 7 520
2022 Procurement 42 40 11 5 2 0 0 82 7 1315
2022 Real property 38 40 12 6 4 0 0 78 10 1090
2022 Materiel management 39 31 12 9 8 0 0 71 17 40
2022 Information management 37 41 13 7 2 0 0 78 9 185
2022 Information technology 38 38 14 6 4 0 0 76 10 415
2022 Internal audit 40 46 6 4 4 0 0 86 8 60
2022 Evaluation 42 28 16 7 6 0 0 70 14 35
2022 Data sciences 27 42 16 13 2 0 0 69 15 45
2022 Policy 30 38 18 9 5 0 0 68 14 175
2022 Project management 34 43 13 6 3 0 0 77 9 685
2022 Other services to the public 42 38 11 4 4 0 0 80 8 305
2022 None of the above 39 35 13 6 6 0 0 75 12 605
2020 Client contact centre 44 40 9 5 2 0 0 84 7 953
2020 Compliance, inspection and enforcement 47 35 12 6 0 0 0 81 6 83
2020 Communications or public affairs 37 40 11 8 4 0 0 77 12 401
2020 Access to information and privacy 47 33 10 10 0 0 0 80 10 60
2020 Security 48 29 12 4 7 0 0 77 11 262
2020 Science and technology 39 46 7 6 2 0 0 85 8 108
2020 Library services 30 40 20 5 5 0 0 70 9 20
2020 Legal services 57 34 5 5 0 0 0 91 5 21
2020 Administration and operations 44 38 10 5 3 0 0 82 8 2051
2020 Human resources 47 37 9 5 2 0 0 84 7 670
2020 Financial management 43 41 10 4 1 0 0 84 6 588
2020 Procurement 46 39 8 5 2 0 0 85 7 1388
2020 Real property 40 39 11 7 3 0 0 79 10 1428
2020 Materiel management 50 29 13 8 0 0 0 79 8 53
2020 Information management 46 38 10 4 2 0 0 84 6 267
2020 Information technology 39 39 13 6 3 0 0 79 9 466
2020 Internal audit 40 43 6 7 4 0 0 82 12 68
2020 Evaluation 54 35 0 7 3 0 0 89 11 26
2020 Data sciences 42 32 6 9 11 0 0 74 20 45
2020 Policy 34 38 15 10 2 0 0 72 13 179
2020 Project management 39 39 12 8 2 0 0 78 10 757
2020 Other services to the public 39 39 13 7 1 0 0 79 8 307
2020 None of the above 38 41 12 6 3 0 0 79 9 832
2019 Client contact centre 37 39 14 5 4 0 0 76 9 897
2019 Compliance, inspection and enforcement 40 39 11 8 1 0 0 80 9 100
2019 Communications or public affairs 35 43 11 6 4 0 0 78 10 388
2019 Access to information and privacy 43 43 8 5 2 0 0 86 6 64
2019 Security 42 32 12 7 7 0 0 74 14 228
2019 Science and technology 25 59 11 3 3 0 0 84 6 101
2019 Library services 21 61 4 0 14 0 0 82 14 23
2019 Legal services 30 55 8 4 3 0 0 84 7 27
2019 Administration and operations 40 37 12 6 4 0 0 78 10 1884
2019 Human resources 37 42 9 7 4 0 0 80 11 671
2019 Financial management 36 42 13 4 5 0 0 78 9 599
2019 Procurement 42 39 11 5 3 0 0 80 8 1240
2019 Real property 34 42 12 6 5 0 0 76 11 1306
2019 Materiel management 56 24 17 3 0 0 0 80 3 57
2019 Information management 36 41 15 6 3 0 0 76 9 244
2019 Information technology 32 42 13 10 3 0 0 75 12 448
2019 Internal audit 35 37 19 7 2 0 0 72 9 67
2019 Evaluation 28 46 9 8 8 0 0 74 16 25
2019 Data sciences 37 41 14 2 6 0 0 78 8 45
2019 Policy 41 36 8 7 9 0 0 77 15 160
2019 Project management 37 36 14 9 4 0 0 73 13 638
2019 Other services to the public 38 40 11 6 4 0 0 79 10 370
2019 None of the above 38 37 12 8 6 0 0 74 14 833
2018 Client contact centre 34 41 13 7 4 0 0 76 12 656
2018 Compliance, inspection and enforcement 35 42 12 7 4 0 0 77 11 65
2018 Communications or public affairs 32 49 9 8 2 0 0 81 10 330
2018 Access to information and privacy 37 38 16 5 3 0 0 76 9 58
2018 Security 38 37 7 10 8 0 1 75 17 208
2018 Science and technology 40 37 13 8 3 0 0 76 11 80
2018 Library services 48 41 11 0 0 0 0 89 0 20
2018 Legal services 28 32 25 10 5 0 0 60 15 21
2018 Administration and operations 34 40 13 8 5 0 0 74 13 1518
2018 Human resources 34 44 12 6 4 0 0 78 10 548
2018 Financial management 36 42 13 5 3 0 0 79 8 538
2018 Procurement 39 39 12 7 3 0 0 78 10 1126
2018 Real property 34 41 13 7 4 0 0 76 11 1113
2018 Materiel management 45 38 8 3 7 0 0 82 10 58
2018 Information management 33 39 15 7 5 0 0 72 13 237
2018 Information technology 31 42 11 10 5 0 0 74 15 412
2018 Internal audit 34 38 10 13 5 0 0 71 19 53
2018 Evaluation 26 56 7 7 4 0 0 82 11 27
2018 Data sciences 36 52 6 3 3 0 0 88 6 30
2018 Policy 29 49 12 7 3 0 0 77 10 151
2018 Project management 32 44 12 8 4 0 0 76 12 575
2018 Other services to the public 37 37 12 9 5 0 0 74 14 241
2018 None of the above 33 38 13 9 7 0 0 71 16 609

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 35 14 7 5 0 0 74 12 830
2022 Compliance, inspection and enforcement 38 48 7 5 2 0 0 86 7 90
2022 Communications or public affairs 32 41 11 10 6 0 0 73 16 380
2022 Access to information and privacy 48 38 13 0 1 0 0 86 1 65
2022 Security 39 35 11 10 3 0 0 75 14 190
2022 Science and technology 29 41 11 12 7 0 0 70 19 105
2022 Library services 39 39 17 5 0 0 0 78 5 20
2022 Legal services 49 25 7 6 5 7 0 80 13 15
2022 Administration and operations 45 33 11 6 4 0 0 79 10 1650
2022 Human resources 45 35 10 7 3 0 0 80 10 565
2022 Financial management 42 40 11 4 3 0 0 82 7 520
2022 Procurement 41 39 11 5 4 0 0 80 9 1315
2022 Real property 39 38 10 8 5 0 0 77 12 1090
2022 Materiel management 40 26 11 14 7 2 0 67 22 40
2022 Information management 36 41 13 7 3 1 0 77 10 185
2022 Information technology 38 38 9 10 5 0 0 75 15 415
2022 Internal audit 34 46 14 4 2 0 0 80 6 60
2022 Evaluation 27 43 16 11 2 0 0 70 14 35
2022 Data sciences 41 36 13 7 4 0 0 76 11 45
2022 Policy 35 40 11 8 5 0 0 75 14 170
2022 Project management 37 37 12 8 5 0 0 75 13 685
2022 Other services to the public 39 35 11 7 8 0 0 74 15 305
2022 None of the above 36 32 16 8 8 0 0 68 16 605
2020 Client contact centre 36 36 17 7 4 0 0 72 11 956
2020 Compliance, inspection and enforcement 33 44 15 6 1 0 0 78 7 83
2020 Communications or public affairs 40 32 13 12 2 0 0 73 14 401
2020 Access to information and privacy 48 19 18 10 5 0 0 68 15 62
2020 Security 39 34 13 7 6 0 0 73 13 261
2020 Science and technology 37 42 11 6 3 0 0 79 9 108
2020 Library services 15 50 20 10 5 0 0 65 15 20
2020 Legal services 47 34 14 0 5 0 0 81 5 21
2020 Administration and operations 42 34 13 7 4 0 0 77 10 2046
2020 Human resources 43 37 9 7 3 0 0 81 10 667
2020 Financial management 40 39 14 6 2 0 0 78 8 589
2020 Procurement 41 37 12 6 3 0 0 79 9 1386
2020 Real property 37 38 11 9 5 0 0 75 14 1426
2020 Materiel management 31 40 13 15 2 0 0 71 16 53
2020 Information management 41 38 9 9 3 0 0 79 11 270
2020 Information technology 39 41 11 7 2 0 0 79 9 464
2020 Internal audit 23 41 13 15 7 0 0 65 22 68
2020 Evaluation 52 31 7 4 7 0 0 83 10 27
2020 Data sciences 38 38 7 9 9 0 0 75 18 45
2020 Policy 43 33 12 10 2 0 0 76 12 179
2020 Project management 35 38 13 9 4 0 0 74 13 758
2020 Other services to the public 33 38 16 8 5 0 0 71 13 307
2020 None of the above 34 36 17 9 4 0 0 71 12 831
2019 Client contact centre 29 36 19 11 5 0 0 65 16 896
2019 Compliance, inspection and enforcement 32 44 13 7 4 0 0 76 11 100
2019 Communications or public affairs 32 41 10 8 8 0 0 73 16 390
2019 Access to information and privacy 39 32 17 6 5 0 2 72 11 65
2019 Security 33 36 14 11 7 0 0 69 18 228
2019 Science and technology 22 43 15 14 6 0 0 65 21 100
2019 Library services 26 44 22 0 9 0 0 69 9 22
2019 Legal services 40 34 10 8 7 0 0 74 16 27
2019 Administration and operations 37 35 13 9 6 0 0 72 15 1880
2019 Human resources 33 41 14 7 4 0 0 74 12 672
2019 Financial management 33 37 17 7 6 0 0 70 12 596
2019 Procurement 36 37 13 9 3 0 0 74 13 1242
2019 Real property 31 38 14 10 7 0 0 70 17 1307
2019 Materiel management 41 42 10 6 2 0 0 83 8 58
2019 Information management 34 38 16 8 3 0 0 73 12 243
2019 Information technology 34 36 15 10 4 0 0 71 14 448
2019 Internal audit 31 49 7 9 4 0 0 80 13 67
2019 Evaluation 17 47 16 20 0 0 0 65 20 25
2019 Data sciences 41 33 4 16 6 0 0 74 21 46
2019 Policy 38 40 8 5 9 1 0 79 14 159
2019 Project management 30 40 14 10 6 0 0 70 16 632
2019 Other services to the public 28 38 18 9 7 0 0 66 15 368
2019 None of the above 30 34 19 10 8 0 0 64 18 835
2018 Client contact centre 27 40 18 9 5 0 0 68 14 652
2018 Compliance, inspection and enforcement 19 48 13 14 6 0 0 67 20 66
2018 Communications or public affairs 27 39 18 10 6 0 0 67 16 329
2018 Access to information and privacy 28 36 21 9 7 0 0 63 16 56
2018 Security 31 37 12 11 9 0 1 68 20 208
2018 Science and technology 22 32 26 11 9 0 0 54 20 82
2018 Library services 27 49 15 9 0 0 0 75 9 21
2018 Legal services 14 43 9 15 19 0 0 57 34 21
2018 Administration and operations 32 38 15 9 7 0 0 70 15 1517
2018 Human resources 34 39 15 8 5 0 0 73 13 555
2018 Financial management 31 39 15 10 5 0 0 70 15 538
2018 Procurement 35 39 14 8 5 0 0 74 12 1122
2018 Real property 31 37 15 10 7 0 0 68 17 1112
2018 Materiel management 31 42 7 11 8 0 0 73 20 60
2018 Information management 31 37 15 10 7 0 0 68 17 237
2018 Information technology 32 40 13 7 8 0 0 71 15 412
2018 Internal audit 45 30 8 10 7 0 0 74 17 54
2018 Evaluation 31 33 22 7 7 0 0 64 14 27
2018 Data sciences 38 48 6 6 3 0 0 85 9 30
2018 Policy 32 40 11 11 6 0 0 72 17 152
2018 Project management 27 42 15 10 7 0 0 69 16 572
2018 Other services to the public 30 37 16 9 7 0 0 67 17 241
2018 None of the above 24 33 19 12 12 0 0 57 24 609

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 29 10 3 2 0 0 85 5 825
2022 Compliance, inspection and enforcement 54 33 9 4 1 0 0 86 5 90
2022 Communications or public affairs 41 42 11 5 2 0 0 82 7 380
2022 Access to information and privacy 62 30 5 2 1 0 0 92 3 65
2022 Security 52 36 6 3 3 0 0 88 6 190
2022 Science and technology 51 37 6 3 4 0 0 87 7 105
2022 Library services 58 23 19 0 0 0 0 81 0 20
2022 Legal services 75 18 0 0 6 0 0 94 6 15
2022 Administration and operations 56 28 11 3 1 0 0 84 5 1650
2022 Human resources 56 33 7 3 1 0 0 90 3 565
2022 Financial management 54 34 9 2 1 0 0 88 3 520
2022 Procurement 55 32 9 3 1 0 0 87 4 1310
2022 Real property 53 32 10 3 2 0 0 85 5 1090
2022 Materiel management 56 20 10 10 3 0 0 76 14 40
2022 Information management 47 38 12 2 1 0 0 86 3 185
2022 Information technology 52 31 9 5 2 0 0 84 8 415
2022 Internal audit 56 31 12 0 2 0 0 86 2 60
2022 Evaluation 46 40 6 2 6 0 0 86 8 35
2022 Data sciences 43 37 11 7 2 0 0 80 9 45
2022 Policy 43 38 12 6 1 0 0 81 7 175
2022 Project management 49 37 9 4 2 0 0 85 5 685
2022 Other services to the public 55 30 9 5 1 0 0 85 6 305
2022 None of the above 48 30 15 4 3 0 0 79 6 605
2020 Client contact centre 56 32 9 3 1 0 0 88 4 946
2020 Compliance, inspection and enforcement 56 31 12 1 0 0 0 87 1 83
2020 Communications or public affairs 45 36 11 5 1 0 0 82 7 400
2020 Access to information and privacy 63 22 12 3 0 0 0 85 3 60
2020 Security 58 27 10 3 2 0 0 85 6 259
2020 Science and technology 58 26 9 6 1 0 0 84 7 106
2020 Library services 40 41 15 5 0 0 0 80 5 20
2020 Legal services 76 19 5 0 0 0 0 95 0 21
2020 Administration and operations 57 30 8 3 2 0 0 88 4 2038
2020 Human resources 56 35 5 2 1 0 0 91 4 667
2020 Financial management 54 35 9 2 1 0 0 89 3 587
2020 Procurement 60 31 6 2 1 0 0 91 3 1384
2020 Real property 55 31 9 3 2 0 0 87 5 1424
2020 Materiel management 56 36 7 2 0 0 0 92 2 53
2020 Information management 55 33 8 1 2 0 0 89 3 270
2020 Information technology 51 36 9 3 2 0 0 87 4 465
2020 Internal audit 47 40 6 4 3 0 0 87 7 68
2020 Evaluation 48 41 7 0 3 0 0 90 3 27
2020 Data sciences 47 27 13 5 9 0 0 73 14 45
2020 Policy 46 37 10 7 1 0 0 83 8 180
2020 Project management 53 33 10 3 1 0 0 86 4 755
2020 Other services to the public 51 34 11 3 1 0 0 85 4 304
2020 None of the above 53 34 9 4 1 0 0 87 4 827
2019 Client contact centre 50 35 10 3 2 0 0 84 6 890
2019 Compliance, inspection and enforcement 58 29 10 2 1 0 0 87 3 100
2019 Communications or public affairs 45 37 10 3 3 0 0 83 7 389
2019 Access to information and privacy 56 33 9 2 0 0 0 89 2 65
2019 Security 53 31 10 2 4 0 0 84 6 229
2019 Science and technology 45 43 8 3 1 0 0 88 4 100
2019 Library services 53 35 7 0 5 0 0 88 5 23
2019 Legal services 60 35 5 0 0 0 0 95 0 26
2019 Administration and operations 55 30 11 2 2 0 0 85 4 1874
2019 Human resources 49 38 9 3 1 0 0 87 4 670
2019 Financial management 49 34 12 3 2 0 0 83 5 594
2019 Procurement 56 33 7 3 1 0 0 89 4 1234
2019 Real property 52 34 8 4 2 0 0 85 6 1301
2019 Materiel management 68 24 8 0 0 0 0 92 0 58
2019 Information management 48 38 10 2 1 0 0 87 4 240
2019 Information technology 50 35 10 4 1 0 0 85 5 447
2019 Internal audit 49 39 8 3 1 0 0 88 4 66
2019 Evaluation 40 32 16 8 4 0 0 72 12 25
2019 Data sciences 51 35 7 5 2 0 0 86 7 45
2019 Policy 49 36 9 3 3 1 0 86 6 160
2019 Project management 47 36 12 4 1 0 0 83 5 629
2019 Other services to the public 51 34 8 4 2 0 0 85 7 366
2019 None of the above 47 35 12 3 3 0 0 82 6 833
2018 Client contact centre 49 35 12 3 2 0 0 84 5 649
2018 Compliance, inspection and enforcement 54 35 8 3 0 0 0 89 3 66
2018 Communications or public affairs 39 42 13 4 2 0 0 81 6 325
2018 Access to information and privacy 46 31 18 2 3 0 0 77 5 58
2018 Security 51 33 9 4 2 0 0 84 7 208
2018 Science and technology 45 39 12 1 3 0 0 84 4 81
2018 Library services 64 36 0 0 0 0 0 100 0 20
2018 Legal services 47 37 11 5 0 0 0 84 5 21
2018 Administration and operations 49 36 10 4 2 0 0 84 6 1514
2018 Human resources 46 37 12 4 1 0 0 83 5 553
2018 Financial management 48 37 10 4 1 0 0 85 5 538
2018 Procurement 55 33 8 2 1 0 0 89 3 1119
2018 Real property 51 35 9 4 1 0 0 86 5 1109
2018 Materiel management 51 41 6 0 3 0 0 91 3 59
2018 Information management 49 33 12 2 3 0 1 83 5 236
2018 Information technology 47 35 11 6 2 0 0 82 7 410
2018 Internal audit 49 33 7 12 0 0 0 81 12 54
2018 Evaluation 45 45 7 0 4 0 0 89 4 27
2018 Data sciences 50 41 3 3 3 0 0 91 6 30
2018 Policy 44 39 10 4 3 0 0 83 7 153
2018 Project management 49 35 11 4 2 0 0 84 6 573
2018 Other services to the public 54 32 8 2 3 0 1 87 5 241
2018 None of the above 47 35 9 5 3 1 0 82 9 605

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 37 10 4 3 0 0 82 8 830
2022 Compliance, inspection and enforcement 47 38 9 5 2 0 0 85 7 90
2022 Communications or public affairs 38 43 12 5 3 0 0 80 8 380
2022 Access to information and privacy 57 33 7 2 1 0 0 90 3 65
2022 Security 45 36 9 6 4 1 0 81 9 190
2022 Science and technology 36 46 9 6 3 0 0 82 8 105
2022 Library services 49 40 5 6 0 0 0 89 6 20
2022 Legal services 54 39 6 0 0 0 0 94 0 15
2022 Administration and operations 51 31 11 5 2 0 0 82 7 1650
2022 Human resources 51 36 10 3 1 0 0 86 4 565
2022 Financial management 45 39 11 2 2 0 0 85 4 520
2022 Procurement 46 38 10 4 2 0 0 84 6 1315
2022 Real property 43 38 10 6 3 0 0 81 9 1090
2022 Materiel management 53 25 12 2 9 0 0 77 11 40
2022 Information management 41 43 12 3 1 1 0 84 4 185
2022 Information technology 42 37 12 6 4 0 0 78 9 415
2022 Internal audit 38 48 11 1 2 0 0 86 3 60
2022 Evaluation 37 36 14 7 5 0 0 74 12 35
2022 Data sciences 38 39 13 11 0 0 0 76 11 45
2022 Policy 35 39 16 9 2 0 0 74 11 175
2022 Project management 39 42 12 5 3 0 0 80 7 685
2022 Other services to the public 45 39 9 4 2 0 0 84 7 305
2022 None of the above 43 35 13 5 4 0 0 77 9 605
2020 Client contact centre 53 33 8 4 2 0 0 87 5 955
2020 Compliance, inspection and enforcement 52 39 7 0 1 0 0 92 1 83
2020 Communications or public affairs 44 39 10 6 1 0 0 83 7 401
2020 Access to information and privacy 54 33 5 5 2 2 0 88 7 61
2020 Security 52 28 11 5 4 0 0 80 9 263
2020 Science and technology 52 37 8 3 1 0 0 88 4 108
2020 Library services 20 50 20 5 5 0 0 70 9 20
2020 Legal services 57 33 9 0 0 0 0 91 0 21
2020 Administration and operations 50 35 8 5 2 0 0 86 7 2053
2020 Human resources 51 36 6 4 2 0 0 88 6 670
2020 Financial management 51 35 10 2 2 0 0 87 4 588
2020 Procurement 51 36 9 3 1 0 0 87 4 1386
2020 Real property 47 37 9 5 3 0 0 84 7 1428
2020 Materiel management 56 29 9 5 0 0 0 86 5 53
2020 Information management 52 34 8 4 2 0 0 85 7 269
2020 Information technology 43 39 11 5 2 0 0 82 7 467
2020 Internal audit 44 37 9 9 1 0 0 81 10 68
2020 Evaluation 48 38 4 4 7 0 0 86 10 27
2020 Data sciences 40 38 13 2 7 0 0 78 9 45
2020 Policy 41 36 13 8 2 0 0 78 10 179
2020 Project management 46 38 9 5 1 0 0 84 7 758
2020 Other services to the public 45 39 11 4 1 0 0 84 6 307
2020 None of the above 45 39 9 5 2 0 0 84 7 833
2019 Client contact centre 42 39 11 5 3 0 0 81 8 896
2019 Compliance, inspection and enforcement 47 38 10 4 1 0 0 85 5 99
2019 Communications or public affairs 40 41 11 4 4 0 0 81 8 391
2019 Access to information and privacy 53 32 11 1 2 0 0 86 3 65
2019 Security 43 38 10 4 5 0 0 81 9 230
2019 Science and technology 33 53 7 6 2 0 0 86 8 101
2019 Library services 35 49 8 0 8 0 0 84 8 23
2019 Legal services 44 41 12 3 0 0 0 85 3 27
2019 Administration and operations 48 36 9 5 3 0 0 84 8 1886
2019 Human resources 45 39 8 5 2 0 0 84 7 669
2019 Financial management 41 39 11 4 4 0 0 80 8 594
2019 Procurement 48 37 8 4 2 0 0 86 6 1241
2019 Real property 43 40 9 5 3 0 0 83 8 1308
2019 Materiel management 57 32 11 0 0 0 0 89 0 58
2019 Information management 43 44 8 4 1 0 0 87 5 245
2019 Information technology 38 42 13 6 1 0 0 80 7 449
2019 Internal audit 46 38 9 4 3 0 0 84 7 67
2019 Evaluation 29 50 4 12 4 0 0 80 16 25
2019 Data sciences 47 32 8 11 2 0 0 79 13 46
2019 Policy 45 33 9 8 6 1 0 78 14 160
2019 Project management 40 40 13 4 3 0 0 80 7 638
2019 Other services to the public 45 38 10 3 3 1 0 84 6 369
2019 None of the above 42 36 13 5 4 1 0 78 9 835
2018 Client contact centre 40 39 13 6 3 0 0 79 8 654
2018 Compliance, inspection and enforcement 31 48 10 7 4 0 0 79 11 66
2018 Communications or public affairs 37 46 12 5 2 0 0 82 6 328
2018 Access to information and privacy 34 34 21 7 3 0 0 69 10 58
2018 Security 41 37 12 6 4 0 0 79 10 208
2018 Science and technology 39 42 14 2 3 0 0 81 5 82
2018 Library services 57 43 0 0 0 0 0 100 0 21
2018 Legal services 28 47 15 10 0 0 0 75 10 21
2018 Administration and operations 42 37 11 6 4 0 0 79 10 1520
2018 Human resources 39 42 11 4 3 0 0 82 8 555
2018 Financial management 38 42 12 4 3 0 0 80 7 541
2018 Procurement 45 38 10 4 3 0 0 84 6 1126
2018 Real property 40 39 13 5 2 0 0 79 8 1111
2018 Materiel management 50 34 6 6 4 0 0 85 10 60
2018 Information management 42 35 14 5 4 0 0 77 9 236
2018 Information technology 37 42 10 8 4 0 0 78 12 415
2018 Internal audit 32 46 9 10 2 0 2 79 12 54
2018 Evaluation 34 56 4 4 4 0 0 89 7 27
2018 Data sciences 47 40 11 0 3 0 0 87 3 30
2018 Policy 33 43 14 7 2 0 0 76 9 153
2018 Project management 37 41 13 6 2 0 0 79 8 575
2018 Other services to the public 45 34 13 5 2 0 0 80 7 242
2018 None of the above 37 40 11 6 5 0 0 78 11 608

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 32 12 4 4 0 0 80 8 825
2022 Compliance, inspection and enforcement 47 38 11 1 2 0 0 86 3 90
2022 Communications or public affairs 30 37 17 9 5 1 0 68 15 380
2022 Access to information and privacy 56 35 7 2 0 1 0 91 2 65
2022 Security 38 36 13 7 5 0 0 75 12 190
2022 Science and technology 37 34 12 13 4 0 0 72 17 105
2022 Library services 23 37 31 0 9 0 0 60 9 20
2022 Legal services 59 13 9 13 5 0 0 72 19 15
2022 Administration and operations 51 28 12 6 3 0 0 79 9 1650
2022 Human resources 53 30 9 5 2 0 0 84 7 565
2022 Financial management 48 37 10 4 1 0 0 85 5 515
2022 Procurement 52 31 10 5 2 0 0 83 7 1315
2022 Real property 43 35 12 6 4 1 0 79 10 1090
2022 Materiel management 49 25 14 0 12 0 0 74 12 40
2022 Information management 40 42 12 4 2 0 0 82 6 185
2022 Information technology 35 33 16 11 4 0 0 69 15 415
2022 Internal audit 40 36 17 6 0 1 0 77 6 60
2022 Evaluation 46 28 14 5 7 0 0 74 12 35
2022 Data sciences 37 28 20 12 0 3 0 67 12 45
2022 Policy 28 39 17 10 5 1 0 68 15 175
2022 Project management 44 35 14 5 3 0 0 79 8 685
2022 Other services to the public 42 33 12 7 5 1 0 75 12 305
2022 None of the above 41 30 14 8 7 1 0 71 14 605
2020 Client contact centre 52 31 11 4 3 0 0 82 7 951
2020 Compliance, inspection and enforcement 47 30 19 1 2 0 0 77 4 82
2020 Communications or public affairs 38 35 16 7 4 1 0 73 11 401
2020 Access to information and privacy 55 27 13 0 3 2 0 83 3 60
2020 Security 45 27 16 6 6 0 0 72 12 263
2020 Science and technology 41 33 15 7 2 1 0 75 9 107
2020 Library services 20 44 10 20 5 0 0 65 25 20
2020 Legal services 57 29 9 0 5 0 0 86 5 21
2020 Administration and operations 53 30 11 4 2 0 0 83 6 2042
2020 Human resources 56 28 10 4 2 0 0 84 6 663
2020 Financial management 53 32 11 3 1 0 0 85 4 587
2020 Procurement 57 28 9 4 2 1 0 85 5 1385
2020 Real property 46 31 14 6 3 0 0 77 9 1428
2020 Materiel management 55 21 16 8 0 0 0 76 8 53
2020 Information management 50 35 7 4 3 1 0 86 7 268
2020 Information technology 40 33 17 6 3 0 0 74 9 466
2020 Internal audit 51 27 15 7 0 0 0 78 7 68
2020 Evaluation 50 36 4 11 0 0 0 86 11 26
2020 Data sciences 51 22 9 5 11 2 0 75 16 45
2020 Policy 36 37 12 9 5 1 0 74 14 181
2020 Project management 43 33 16 6 2 1 0 76 8 751
2020 Other services to the public 44 36 11 5 4 1 0 80 9 305
2020 None of the above 44 31 12 7 4 2 0 76 11 833
2019 Client contact centre 41 33 15 6 4 1 0 75 10 895
2019 Compliance, inspection and enforcement 40 36 15 6 3 0 0 76 9 100
2019 Communications or public affairs 30 33 19 10 7 2 0 64 17 389
2019 Access to information and privacy 42 34 14 6 5 0 0 75 11 63
2019 Security 35 30 16 10 8 1 0 65 18 228
2019 Science and technology 25 41 18 9 6 1 0 67 15 101
2019 Library services 25 38 16 14 7 0 0 62 21 23
2019 Legal services 38 29 21 9 4 0 0 67 12 24
2019 Administration and operations 45 30 14 6 4 0 0 75 10 1880
2019 Human resources 45 33 12 7 3 1 0 79 9 671
2019 Financial management 41 38 12 5 3 1 0 80 8 599
2019 Procurement 46 32 14 5 3 1 0 78 8 1241
2019 Real property 38 33 16 8 5 1 0 71 13 1306
2019 Materiel management 51 37 10 0 2 0 0 88 2 58
2019 Information management 44 29 16 8 2 0 0 73 11 244
2019 Information technology 34 32 20 10 4 1 0 67 14 449
2019 Internal audit 38 39 15 6 3 0 0 76 9 67
2019 Evaluation 29 35 20 12 4 0 0 64 16 25
2019 Data sciences 38 28 13 8 11 2 0 67 19 46
2019 Policy 35 29 17 9 8 2 0 65 17 160
2019 Project management 35 34 19 6 6 0 0 69 11 636
2019 Other services to the public 38 34 14 8 5 1 1 73 13 369
2019 None of the above 34 30 17 10 7 1 0 66 17 834
2018 Client contact centre 36 33 19 6 5 1 0 70 11 657
2018 Compliance, inspection and enforcement 34 26 26 8 6 0 0 60 14 66
2018 Communications or public affairs 23 35 23 12 6 1 0 59 18 329
2018 Access to information and privacy 23 38 25 7 5 2 0 62 12 58
2018 Security 28 30 12 17 12 1 0 59 29 208
2018 Science and technology 27 38 19 11 3 1 1 67 14 81
2018 Library services 51 24 25 0 0 0 0 75 0 21
2018 Legal services 33 24 20 5 14 5 0 59 20 21
2018 Administration and operations 37 34 14 7 6 1 0 72 14 1517
2018 Human resources 37 39 13 6 5 1 0 77 10 552
2018 Financial management 34 38 15 7 5 0 0 72 13 541
2018 Procurement 45 32 14 5 4 0 0 78 9 1128
2018 Real property 34 33 18 9 5 0 0 67 14 1107
2018 Materiel management 42 31 12 6 7 1 0 75 13 59
2018 Information management 31 38 19 6 6 0 0 69 12 238
2018 Information technology 30 30 22 12 6 0 0 60 17 413
2018 Internal audit 58 23 5 9 3 2 0 82 12 53
2018 Evaluation 37 22 22 11 8 0 0 59 18 27
2018 Data sciences 32 29 21 12 3 3 0 63 15 30
2018 Policy 25 37 21 9 7 1 0 62 17 151
2018 Project management 35 34 17 8 6 1 0 69 14 573
2018 Other services to the public 37 34 15 7 6 1 0 71 13 241
2018 None of the above 27 29 21 11 10 1 0 58 21 607

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 34 12 5 3 0 0 80 8 825
2022 Compliance, inspection and enforcement 46 40 9 4 1 0 0 86 5 90
2022 Communications or public affairs 31 39 17 9 5 0 0 70 14 380
2022 Access to information and privacy 55 35 7 2 0 1 0 91 2 65
2022 Security 39 36 13 8 4 0 0 75 12 190
2022 Science and technology 33 36 16 8 7 1 0 70 15 105
2022 Library services 28 32 25 6 9 0 0 60 15 20
2022 Legal services 53 19 7 21 0 0 0 72 21 15
2022 Administration and operations 50 30 11 6 3 1 0 81 8 1650
2022 Human resources 52 32 9 5 2 0 0 84 7 565
2022 Financial management 47 39 8 5 2 0 0 86 6 520
2022 Procurement 49 34 8 5 3 0 0 84 8 1310
2022 Real property 41 36 12 7 3 0 0 78 10 1090
2022 Materiel management 47 27 13 5 7 0 0 74 12 40
2022 Information management 38 41 13 6 1 0 0 80 7 185
2022 Information technology 35 36 14 11 4 1 0 71 15 415
2022 Internal audit 37 44 12 6 0 0 0 82 6 60
2022 Evaluation 44 34 7 10 5 0 0 78 14 35
2022 Data sciences 36 40 11 13 0 0 0 76 13 45
2022 Policy 26 40 13 15 5 1 0 66 20 175
2022 Project management 41 37 13 6 3 0 0 77 9 685
2022 Other services to the public 40 34 13 7 6 0 0 75 13 305
2022 None of the above 39 31 14 7 8 1 0 71 15 610
2020 Client contact centre 51 31 11 3 2 0 0 83 6 947
2020 Compliance, inspection and enforcement 43 36 18 2 1 0 0 79 4 83
2020 Communications or public affairs 36 37 14 8 3 0 0 74 12 399
2020 Access to information and privacy 54 31 9 2 3 2 0 86 5 59
2020 Security 45 29 15 5 5 0 0 74 10 262
2020 Science and technology 43 33 13 7 3 1 0 77 10 105
2020 Library services 25 35 15 15 10 0 0 60 25 20
2020 Legal services 57 29 9 0 5 0 0 86 5 21
2020 Administration and operations 52 32 10 4 2 0 0 84 6 2031
2020 Human resources 54 31 10 3 2 0 0 85 5 660
2020 Financial management 51 34 11 3 1 0 0 85 4 587
2020 Procurement 56 29 9 4 1 0 0 85 6 1375
2020 Real property 44 35 12 5 3 0 0 80 9 1422
2020 Materiel management 52 24 20 5 0 0 0 76 5 53
2020 Information management 52 32 8 5 3 0 0 84 8 271
2020 Information technology 39 36 15 7 2 0 0 75 9 463
2020 Internal audit 47 37 9 4 3 0 0 84 7 68
2020 Evaluation 51 35 10 4 0 0 0 86 4 27
2020 Data sciences 50 25 7 5 11 2 0 77 17 44
2020 Policy 33 40 12 9 5 1 0 73 15 179
2020 Project management 42 34 15 5 3 1 0 77 8 752
2020 Other services to the public 42 37 14 3 3 0 0 80 6 303
2020 None of the above 43 33 14 6 4 1 0 76 10 831
2019 Client contact centre 40 36 14 5 3 1 0 77 8 896
2019 Compliance, inspection and enforcement 38 36 16 8 2 0 0 74 10 100
2019 Communications or public affairs 29 39 17 9 5 0 0 69 14 387
2019 Access to information and privacy 41 41 10 3 3 1 0 83 7 64
2019 Security 36 29 16 10 8 0 0 66 18 229
2019 Science and technology 27 40 19 7 7 1 0 67 14 99
2019 Library services 28 30 26 12 4 0 0 58 16 23
2019 Legal services 43 30 19 8 0 0 0 73 8 26
2019 Administration and operations 43 34 13 7 4 0 0 77 10 1881
2019 Human resources 45 34 13 6 3 0 0 79 8 667
2019 Financial management 41 40 10 6 3 0 0 81 8 596
2019 Procurement 45 34 13 5 3 0 0 79 9 1240
2019 Real property 36 36 15 8 5 0 0 73 13 1301
2019 Materiel management 50 37 9 3 2 0 0 87 5 58
2019 Information management 42 30 18 7 2 0 0 72 10 244
2019 Information technology 33 34 17 11 4 1 0 68 15 448
2019 Internal audit 35 45 10 7 1 0 0 81 9 66
2019 Evaluation 25 33 25 13 4 0 0 58 17 24
2019 Data sciences 38 28 15 6 10 2 0 68 17 46
2019 Policy 33 32 17 9 9 0 0 65 18 158
2019 Project management 34 34 18 8 5 0 0 69 13 632
2019 Other services to the public 37 36 14 8 4 0 1 73 13 368
2019 None of the above 35 31 18 10 6 1 0 67 16 827
2018 Client contact centre 34 37 18 7 4 0 0 71 11 654
2018 Compliance, inspection and enforcement 29 30 25 10 6 0 0 59 16 65
2018 Communications or public affairs 24 38 20 13 6 0 0 62 18 330
2018 Access to information and privacy 23 46 18 7 5 0 0 70 12 57
2018 Security 27 32 18 12 11 0 0 59 23 208
2018 Science and technology 20 45 21 11 4 0 0 65 14 81
2018 Library services 41 39 14 6 0 0 0 80 6 21
2018 Legal services 33 28 10 15 9 5 0 64 25 21
2018 Administration and operations 35 37 14 8 5 1 0 73 13 1513
2018 Human resources 37 41 12 5 4 1 0 78 9 548
2018 Financial management 34 41 14 7 5 0 0 75 11 538
2018 Procurement 43 35 13 6 3 0 0 78 9 1126
2018 Real property 33 35 18 9 5 0 0 68 14 1108
2018 Materiel management 40 36 6 8 10 0 0 76 19 57
2018 Information management 30 40 18 8 4 0 0 70 12 236
2018 Information technology 28 35 19 12 6 0 0 63 18 413
2018 Internal audit 52 30 5 10 2 0 0 83 12 53
2018 Evaluation 35 31 19 12 4 0 0 66 15 26
2018 Data sciences 32 22 29 9 6 3 0 55 15 30
2018 Policy 26 38 22 8 6 1 0 64 14 151
2018 Project management 33 36 16 11 4 0 0 69 15 573
2018 Other services to the public 35 33 19 7 6 0 0 68 13 241
2018 None of the above 26 33 19 12 8 1 0 60 20 609

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 26 18 9 6 4 1 65 16 825
2022 Compliance, inspection and enforcement 35 26 21 8 2 7 1 66 11 90
2022 Communications or public affairs 28 26 16 14 6 8 3 60 22 380
2022 Access to information and privacy 49 26 13 0 1 12 0 84 2 65
2022 Security 34 18 25 9 8 5 0 55 18 190
2022 Science and technology 31 34 14 6 9 4 1 68 17 105
2022 Library services 23 33 23 7 14 0 0 56 21 20
2022 Legal services 47 18 9 13 5 7 0 70 20 15
2022 Administration and operations 41 24 17 8 6 4 0 68 14 1650
2022 Human resources 45 25 14 7 5 4 0 73 12 565
2022 Financial management 40 31 13 9 3 3 0 74 13 520
2022 Procurement 44 27 14 6 4 4 0 75 11 1315
2022 Real property 38 27 17 9 6 2 1 67 15 1090
2022 Materiel management 42 18 25 4 9 2 0 61 13 40
2022 Information management 35 27 20 6 8 4 0 65 15 185
2022 Information technology 33 25 18 10 8 6 0 62 19 415
2022 Internal audit 33 23 19 11 3 9 2 62 16 60
2022 Evaluation 44 23 16 2 5 11 0 75 8 35
2022 Data sciences 23 23 30 18 6 0 0 46 24 45
2022 Policy 24 23 16 21 9 7 0 50 32 175
2022 Project management 34 26 17 13 5 4 1 63 19 685
2022 Other services to the public 37 26 14 9 7 5 2 68 17 305
2022 None of the above 36 23 14 9 8 7 4 65 19 610
2020 Client contact centre 42 24 19 8 4 3 1 68 12 952
2020 Compliance, inspection and enforcement 32 30 25 9 2 1 0 63 12 83
2020 Communications or public affairs 31 25 18 11 6 6 3 61 19 399
2020 Access to information and privacy 51 23 13 5 3 5 0 78 9 61
2020 Security 42 22 16 8 8 3 1 66 17 262
2020 Science and technology 33 29 16 12 4 3 3 66 17 108
2020 Library services 15 25 25 15 10 10 0 45 28 20
2020 Legal services 57 19 19 0 5 0 0 76 5 21
2020 Administration and operations 43 25 17 8 5 3 0 70 13 2044
2020 Human resources 48 24 15 6 4 2 0 74 11 667
2020 Financial management 44 28 16 7 2 2 0 74 9 586
2020 Procurement 50 25 14 6 3 2 0 77 9 1381
2020 Real property 40 26 18 7 5 2 0 68 13 1423
2020 Materiel management 35 34 15 11 3 2 0 70 15 53
2020 Information management 42 25 16 9 5 2 1 69 14 270
2020 Information technology 36 28 19 7 6 3 1 67 13 464
2020 Internal audit 44 24 15 9 6 3 0 70 15 68
2020 Evaluation 48 28 10 4 0 11 0 85 4 27
2020 Data sciences 31 22 22 14 11 0 0 53 25 45
2020 Policy 28 24 18 17 11 1 1 53 29 181
2020 Project management 37 25 19 9 5 5 1 66 15 755
2020 Other services to the public 34 25 20 9 6 5 2 63 16 307
2020 None of the above 36 24 18 9 5 4 4 65 15 833
2019 Client contact centre 32 25 21 11 7 3 1 59 19 895
2019 Compliance, inspection and enforcement 36 24 18 10 8 3 1 63 19 100
2019 Communications or public affairs 26 24 17 16 10 6 1 54 27 389
2019 Access to information and privacy 36 31 15 6 9 3 0 69 16 65
2019 Security 32 23 20 11 12 3 0 56 23 229
2019 Science and technology 25 30 21 13 5 7 0 59 19 100
2019 Library services 19 42 15 12 12 0 0 61 24 23
2019 Legal services 34 27 11 11 5 7 4 69 19 26
2019 Administration and operations 37 25 18 10 8 3 0 63 18 1886
2019 Human resources 39 28 15 9 6 3 0 69 15 669
2019 Financial management 34 29 19 8 6 3 1 65 15 597
2019 Procurement 42 25 18 8 4 2 0 69 13 1245
2019 Real property 33 26 19 11 8 3 0 62 19 1307
2019 Materiel management 39 33 16 7 3 2 0 74 11 58
2019 Information management 36 21 24 8 6 5 1 61 14 244
2019 Information technology 32 22 22 14 5 5 1 56 20 450
2019 Internal audit 39 15 27 6 6 6 0 58 13 67
2019 Evaluation 20 20 28 12 12 4 4 44 26 25
2019 Data sciences 25 27 14 12 20 2 0 53 32 45
2019 Policy 24 22 22 16 14 1 1 46 31 160
2019 Project management 30 25 21 12 7 3 0 58 20 638
2019 Other services to the public 34 26 13 10 9 7 1 65 21 369
2019 None of the above 28 26 18 12 9 5 1 58 23 834
2018 Client contact centre 31 25 21 11 8 4 0 59 19 654
2018 Compliance, inspection and enforcement 14 27 32 11 14 2 0 42 25 66
2018 Communications or public affairs 22 26 21 14 11 5 2 51 27 329
2018 Access to information and privacy 16 36 19 13 14 2 0 53 27 58
2018 Security 26 25 17 17 13 1 1 52 30 209
2018 Science and technology 21 30 19 17 8 3 1 54 26 81
2018 Library services 41 14 30 5 0 10 0 62 5 21
2018 Legal services 14 34 14 9 20 10 0 53 32 21
2018 Administration and operations 32 24 20 11 9 4 1 59 20 1521
2018 Human resources 34 29 20 10 5 2 0 64 15 554
2018 Financial management 31 28 19 10 8 3 1 61 19 541
2018 Procurement 39 27 20 7 5 2 0 67 13 1129
2018 Real property 32 25 21 11 8 3 0 59 19 1112
2018 Materiel management 31 27 10 7 17 7 2 63 26 58
2018 Information management 30 25 23 10 10 2 0 57 20 237
2018 Information technology 28 26 25 12 7 1 0 55 20 414
2018 Internal audit 43 28 11 14 3 0 0 72 17 53
2018 Evaluation 23 31 23 7 12 4 0 56 20 26
2018 Data sciences 23 32 22 12 9 3 0 56 22 30
2018 Policy 21 24 21 22 7 4 1 47 31 151
2018 Project management 26 24 24 14 9 3 0 52 24 574
2018 Other services to the public 35 23 20 9 5 6 3 63 15 242
2018 None of the above 23 24 21 12 11 6 3 51 26 608
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 28 18 3 2 3 13 72 6 830
2022 Compliance, inspection and enforcement 53 29 10 1 2 3 3 86 3 90
2022 Communications or public affairs 42 23 14 4 1 2 13 77 6 380
2022 Access to information and privacy 46 21 13 4 0 4 11 80 5 65
2022 Security 45 27 15 3 2 0 8 79 5 190
2022 Science and technology 55 26 9 3 3 0 4 85 6 105
2022 Library services 20 40 6 6 6 6 17 77 15 20
2022 Legal services 22 26 21 5 0 0 26 64 7 15
2022 Administration and operations 48 23 14 2 2 1 9 80 5 1650
2022 Human resources 50 26 11 3 1 2 6 83 5 565
2022 Financial management 50 30 11 3 1 1 3 84 4 520
2022 Procurement 53 27 10 2 2 1 5 85 4 1310
2022 Real property 58 25 10 3 2 0 2 85 5 1090
2022 Materiel management 37 34 16 5 2 0 6 76 7 40
2022 Information management 38 33 11 4 2 1 10 81 7 185
2022 Information technology 48 30 13 3 1 1 4 83 4 415
2022 Internal audit 33 26 22 3 1 0 14 70 5 60
2022 Evaluation 61 27 12 0 0 0 0 88 0 35
2022 Data sciences 55 30 13 0 2 0 0 85 2 45
2022 Policy 59 24 6 7 1 1 2 86 8 175
2022 Project management 56 27 11 2 1 1 3 85 4 685
2022 Other services to the public 40 24 12 6 1 4 13 76 9 305
2022 None of the above 35 24 15 2 3 3 18 74 7 610
2020 Client contact centre 41 26 16 4 3 2 9 75 8 952
2020 Compliance, inspection and enforcement 55 25 12 1 4 1 1 83 5 82
2020 Communications or public affairs 48 21 13 3 2 2 11 79 6 395
2020 Access to information and privacy 54 23 5 7 0 2 10 87 7 61
2020 Security 49 21 15 6 3 0 5 75 9 263
2020 Science and technology 52 25 9 2 1 4 7 87 3 108
2020 Library services 20 30 10 30 0 10 0 55 33 20
2020 Legal services 56 19 10 0 0 0 14 89 0 21
2020 Administration and operations 50 23 15 4 2 2 4 78 6 2040
2020 Human resources 56 24 12 3 1 1 3 83 4 671
2020 Financial management 57 24 12 3 1 1 3 84 4 590
2020 Procurement 53 24 13 3 1 1 3 81 5 1386
2020 Real property 56 27 10 2 2 1 1 85 4 1425
2020 Materiel management 43 23 18 3 3 0 10 73 7 53
2020 Information management 47 26 12 3 2 1 10 82 5 271
2020 Information technology 56 25 13 1 1 1 3 84 3 466
2020 Internal audit 38 35 13 3 1 3 6 81 5 68
2020 Evaluation 58 21 14 4 0 4 0 82 4 27
2020 Data sciences 63 27 9 0 0 0 2 91 0 45
2020 Policy 60 22 10 4 1 0 2 84 6 181
2020 Project management 55 29 10 3 1 1 1 85 5 759
2020 Other services to the public 38 25 18 5 2 4 9 72 7 305
2020 None of the above 41 24 16 4 2 3 11 74 7 835
2019 Client contact centre 37 28 18 6 2 2 8 72 9 899
2019 Compliance, inspection and enforcement 49 34 7 6 1 0 4 86 7 100
2019 Communications or public affairs 41 26 14 3 2 1 11 78 6 390
2019 Access to information and privacy 47 17 17 3 7 2 7 70 11 65
2019 Security 43 26 15 5 5 1 7 74 10 230
2019 Science and technology 37 37 15 7 0 2 1 77 7 101
2019 Library services 37 38 4 4 0 6 11 90 5 23
2019 Legal services 22 29 32 7 4 3 3 55 11 27
2019 Administration and operations 47 25 15 4 3 2 5 77 7 1887
2019 Human resources 45 27 15 5 2 1 4 77 8 672
2019 Financial management 50 27 14 4 2 1 2 79 7 598
2019 Procurement 49 27 15 3 2 1 3 79 6 1241
2019 Real property 49 30 13 3 2 1 2 81 6 1307
2019 Materiel management 47 35 11 2 3 0 1 83 5 58
2019 Information management 46 27 15 4 1 0 6 79 5 246
2019 Information technology 53 28 11 3 2 1 3 84 5 449
2019 Internal audit 41 30 17 1 0 3 8 80 2 66
2019 Evaluation 51 24 13 8 4 0 0 75 12 25
2019 Data sciences 44 33 12 0 7 2 2 80 7 46
2019 Policy 61 20 10 4 3 1 1 83 7 160
2019 Project management 52 28 12 4 2 1 1 82 6 636
2019 Other services to the public 34 27 19 4 4 2 10 70 8 370
2019 None of the above 34 25 19 4 4 3 11 68 9 838

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 30 11 3 3 0 1 83 6 825
2022 Compliance, inspection and enforcement 53 35 4 3 2 2 1 90 5 90
2022 Communications or public affairs 48 37 7 4 2 0 1 86 7 380
2022 Access to information and privacy 53 33 6 3 0 3 2 90 3 65
2022 Security 50 28 13 4 4 0 0 79 9 190
2022 Science and technology 48 30 6 10 3 1 2 81 13 105
2022 Library services 34 38 12 4 11 0 0 72 16 15
2022 Legal services 49 37 14 0 0 0 0 86 0 15
2022 Administration and operations 58 27 7 3 3 0 1 87 6 1645
2022 Human resources 59 27 8 4 2 1 0 86 6 565
2022 Financial management 58 29 5 5 2 0 0 88 7 520
2022 Procurement 56 31 7 4 2 0 0 88 5 1310
2022 Real property 53 30 8 5 3 0 1 84 8 1085
2022 Materiel management 46 34 15 2 3 0 0 80 5 40
2022 Information management 49 30 11 7 3 0 0 79 10 185
2022 Information technology 45 34 9 7 3 0 1 80 10 415
2022 Internal audit 48 35 10 3 3 1 0 84 6 60
2022 Evaluation 57 33 5 3 2 0 0 90 5 35
2022 Data sciences 44 38 9 7 2 0 0 82 9 45
2022 Policy 58 24 7 8 2 1 0 83 10 175
2022 Project management 53 33 6 6 2 1 0 86 8 685
2022 Other services to the public 54 31 7 4 5 0 0 84 9 305
2022 None of the above 50 31 10 4 4 0 1 82 8 610
2020 Client contact centre 55 28 8 4 3 0 0 84 7 952
2020 Compliance, inspection and enforcement 60 27 8 4 1 0 0 87 5 82
2020 Communications or public affairs 54 31 7 5 3 0 0 85 8 397
2020 Access to information and privacy 55 27 7 5 5 2 0 83 10 62
2020 Security 53 21 12 7 5 0 1 75 12 263
2020 Science and technology 48 35 6 6 3 0 3 85 9 108
2020 Library services 19 25 25 20 10 0 0 45 30 20
2020 Legal services 67 9 10 5 5 5 0 79 10 21
2020 Administration and operations 53 30 9 4 3 1 0 84 7 2045
2020 Human resources 58 28 8 4 2 0 0 87 6 669
2020 Financial management 55 30 9 4 2 0 0 85 6 587
2020 Procurement 58 27 9 4 2 1 1 85 6 1389
2020 Real property 53 29 9 5 4 0 0 82 9 1421
2020 Materiel management 48 21 9 14 6 0 0 70 21 53
2020 Information management 55 30 8 4 3 0 0 86 6 270
2020 Information technology 51 30 10 6 3 0 0 81 9 467
2020 Internal audit 47 28 12 7 3 0 3 77 11 68
2020 Evaluation 48 42 7 4 0 0 0 90 4 27
2020 Data sciences 55 27 11 2 2 0 2 84 4 45
2020 Policy 54 25 11 8 2 0 1 79 9 181
2020 Project management 51 31 9 6 2 1 0 83 8 758
2020 Other services to the public 51 30 11 4 3 1 1 82 7 305
2020 None of the above 50 29 9 6 3 1 1 81 9 833
2019 Client contact centre 45 35 11 5 3 0 0 81 8 894
2019 Compliance, inspection and enforcement 45 36 9 3 5 2 0 83 8 98
2019 Communications or public affairs 47 37 7 5 3 1 1 85 8 391
2019 Access to information and privacy 43 31 6 8 12 0 0 74 20 64
2019 Security 43 35 9 4 6 1 1 80 11 226
2019 Science and technology 30 53 11 3 3 0 0 84 5 100
2019 Library services 28 53 8 11 0 0 0 81 11 22
2019 Legal services 30 39 20 8 3 0 0 69 11 26
2019 Administration and operations 49 31 9 6 4 1 1 81 10 1879
2019 Human resources 44 35 9 7 3 0 1 80 11 670
2019 Financial management 49 31 10 5 3 1 1 82 8 592
2019 Procurement 51 30 10 6 3 1 0 81 8 1237
2019 Real property 45 31 12 7 4 1 0 77 11 1303
2019 Materiel management 52 27 12 5 3 2 0 80 8 58
2019 Information management 51 31 10 7 1 0 0 82 8 246
2019 Information technology 50 32 8 7 3 1 0 82 9 450
2019 Internal audit 42 30 17 8 0 0 3 74 8 65
2019 Evaluation 51 29 13 4 4 0 0 79 8 24
2019 Data sciences 45 30 10 7 8 0 0 75 15 46
2019 Policy 56 21 8 9 5 0 1 78 15 159
2019 Project management 44 33 11 6 4 1 1 78 10 630
2019 Other services to the public 44 34 11 5 4 1 1 80 9 369
2019 None of the above 43 32 12 7 5 1 0 76 12 834
2018 Client contact centre 43 35 12 6 3 1 0 78 9 658
2018 Compliance, inspection and enforcement 32 42 11 9 6 0 0 74 15 66
2018 Communications or public affairs 45 36 8 8 1 0 0 82 9 329
2018 Access to information and privacy 36 36 16 5 7 0 0 72 12 58
2018 Security 36 35 11 8 9 0 0 72 17 207
2018 Science and technology 36 36 15 10 3 0 0 72 13 80
2018 Library services 44 28 19 9 0 0 0 72 9 21
2018 Legal services 29 18 24 15 5 5 5 52 21 21
2018 Administration and operations 45 32 10 7 4 1 0 78 11 1524
2018 Human resources 44 35 10 5 5 0 0 80 10 546
2018 Financial management 44 32 11 8 4 1 0 77 12 539
2018 Procurement 50 31 9 7 3 0 1 82 9 1122
2018 Real property 41 34 11 8 6 0 0 75 14 1104
2018 Materiel management 40 36 6 6 12 0 0 76 17 57
2018 Information management 40 36 10 7 4 2 0 78 12 239
2018 Information technology 48 30 10 7 4 1 0 79 11 407
2018 Internal audit 54 27 9 9 2 0 0 81 10 53
2018 Evaluation 43 23 11 11 8 4 0 69 19 26
2018 Data sciences 41 29 17 6 6 0 0 70 12 29
2018 Policy 49 30 4 9 7 1 1 80 16 151
2018 Project management 40 34 12 9 5 0 0 74 14 570
2018 Other services to the public 43 35 11 5 4 2 0 80 9 234
2018 None of the above 39 33 12 8 5 1 1 74 13 605

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 57 28 9 3 3 0 0 86 6 825
2022 Compliance, inspection and enforcement 67 19 8 1 3 2 0 87 4 90
2022 Communications or public affairs 53 30 9 4 3 0 1 83 7 380
2022 Access to information and privacy 65 21 9 5 0 0 0 86 5 65
2022 Security 59 21 11 4 5 0 0 80 9 190
2022 Science and technology 54 29 9 2 5 0 0 83 7 105
2022 Library services 31 44 15 0 10 0 0 75 10 20
2022 Legal services 61 25 14 0 0 0 0 86 0 15
2022 Administration and operations 65 24 6 3 2 0 0 88 5 1650
2022 Human resources 62 23 7 5 2 0 0 85 7 565
2022 Financial management 63 25 6 3 2 0 0 88 6 520
2022 Procurement 63 25 6 4 2 0 0 89 5 1315
2022 Real property 61 24 6 4 4 0 0 85 8 1090
2022 Materiel management 62 20 9 3 7 0 0 81 10 40
2022 Information management 55 26 10 4 3 1 0 82 7 185
2022 Information technology 54 28 10 4 3 0 0 83 8 415
2022 Internal audit 64 26 5 3 2 0 0 90 5 60
2022 Evaluation 65 15 10 3 5 0 2 82 8 35
2022 Data sciences 62 21 8 6 4 0 0 83 10 45
2022 Policy 55 27 5 11 2 0 0 82 13 175
2022 Project management 57 27 7 6 3 0 0 84 9 685
2022 Other services to the public 61 25 6 4 3 0 0 87 7 305
2022 None of the above 56 26 11 3 3 0 0 83 7 610
2020 Client contact centre 61 27 5 3 3 0 0 88 6 956
2020 Compliance, inspection and enforcement 69 23 3 2 1 0 1 93 3 83
2020 Communications or public affairs 57 27 8 5 2 0 0 84 7 400
2020 Access to information and privacy 61 21 11 2 5 0 0 82 6 62
2020 Security 63 20 8 5 3 0 0 83 8 261
2020 Science and technology 58 28 7 5 1 1 0 87 6 108
2020 Library services 25 25 25 5 20 0 0 50 25 20
2020 Legal services 75 10 10 5 0 0 0 85 5 20
2020 Administration and operations 66 20 7 3 2 0 0 87 5 2056
2020 Human resources 65 20 8 4 2 0 0 86 6 671
2020 Financial management 64 24 7 3 2 0 0 89 4 590
2020 Procurement 65 22 7 3 2 0 0 88 4 1386
2020 Real property 58 25 9 4 4 0 0 83 8 1430
2020 Materiel management 50 19 23 5 3 0 0 69 8 53
2020 Information management 60 27 6 4 3 0 1 87 7 269
2020 Information technology 62 24 8 5 2 0 0 85 6 467
2020 Internal audit 51 30 9 4 4 0 1 82 9 68
2020 Evaluation 68 17 7 4 4 0 0 86 7 27
2020 Data sciences 62 24 7 7 0 0 0 86 7 45
2020 Policy 63 22 6 6 2 0 1 86 8 180
2020 Project management 59 25 7 5 3 0 0 85 8 759
2020 Other services to the public 58 26 10 3 2 0 1 84 5 307
2020 None of the above 58 26 8 4 3 0 0 85 7 832
2019 Client contact centre 52 30 10 4 3 0 0 83 7 897
2019 Compliance, inspection and enforcement 54 33 8 4 1 0 0 87 5 100
2019 Communications or public affairs 50 35 6 7 2 0 0 85 9 391
2019 Access to information and privacy 52 27 7 8 7 0 0 78 14 65
2019 Security 51 25 12 6 4 1 1 77 11 230
2019 Science and technology 47 36 10 4 3 0 0 83 7 101
2019 Library services 35 49 4 8 4 0 0 84 12 23
2019 Legal services 37 37 11 12 3 0 0 74 15 27
2019 Administration and operations 58 25 8 5 4 0 0 84 9 1884
2019 Human resources 50 29 8 7 5 0 0 80 12 670
2019 Financial management 55 29 10 4 2 0 0 84 6 599
2019 Procurement 58 26 9 5 3 0 0 84 7 1240
2019 Real property 50 29 10 6 4 1 0 79 10 1305
2019 Materiel management 72 13 10 3 2 0 0 85 5 58
2019 Information management 54 30 7 5 3 0 1 85 8 246
2019 Information technology 55 28 7 6 4 0 0 83 10 450
2019 Internal audit 54 32 3 6 3 2 0 88 9 67
2019 Evaluation 59 25 4 4 8 0 0 84 12 25
2019 Data sciences 49 33 6 2 8 0 2 83 11 46
2019 Policy 65 18 6 4 7 0 0 83 11 160
2019 Project management 49 33 10 4 4 0 0 82 8 636
2019 Other services to the public 51 32 9 4 2 1 0 84 7 369
2019 None of the above 51 26 12 6 3 1 0 78 10 834
2018 Client contact centre 46 34 11 5 4 0 1 81 9 657
2018 Compliance, inspection and enforcement 40 38 12 7 3 0 0 78 10 66
2018 Communications or public affairs 47 33 12 4 2 0 1 81 7 329
2018 Access to information and privacy 40 26 16 9 8 0 0 67 18 58
2018 Security 44 31 12 8 6 0 0 75 14 207
2018 Science and technology 35 34 14 13 4 0 0 70 16 81
2018 Library services 26 30 25 14 5 0 0 56 19 21
2018 Legal services 29 22 20 15 9 5 0 54 25 21
2018 Administration and operations 51 27 11 5 4 1 0 79 10 1525
2018 Human resources 48 31 9 6 5 0 1 80 11 553
2018 Financial management 48 33 10 4 5 0 0 81 9 541
2018 Procurement 55 27 10 5 3 0 0 82 9 1124
2018 Real property 44 30 12 7 6 0 0 75 13 1108
2018 Materiel management 49 35 4 3 9 0 0 84 12 57
2018 Information management 51 26 11 8 5 0 0 77 12 239
2018 Information technology 51 28 9 6 5 1 0 80 11 410
2018 Internal audit 56 22 12 7 2 0 2 79 9 53
2018 Evaluation 43 19 19 4 11 0 4 65 16 26
2018 Data sciences 60 32 6 0 3 0 0 91 3 30
2018 Policy 52 27 8 5 7 1 1 80 12 150
2018 Project management 42 30 16 7 5 0 0 72 12 572
2018 Other services to the public 47 28 14 5 5 1 1 76 10 235
2018 None of the above 42 28 15 8 5 1 1 71 13 607

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 27 16 4 4 9 0 73 9 825
2022 Compliance, inspection and enforcement 44 31 16 3 1 6 0 79 4 90
2022 Communications or public affairs 27 28 13 7 4 21 0 69 14 380
2022 Access to information and privacy 46 30 15 2 0 6 1 82 2 65
2022 Security 33 34 16 7 4 5 0 71 12 190
2022 Science and technology 37 31 13 7 5 6 0 72 14 105
2022 Library services 28 28 5 6 0 34 0 84 8 20
2022 Legal services 38 26 0 6 14 15 0 75 25 15
2022 Administration and operations 45 26 11 5 3 9 0 79 9 1650
2022 Human resources 37 31 11 6 4 11 0 76 11 565
2022 Financial management 42 36 10 3 2 7 0 84 6 520
2022 Procurement 44 28 11 5 3 9 0 80 8 1310
2022 Real property 39 31 13 6 4 6 0 75 11 1090
2022 Materiel management 38 18 30 11 0 3 0 58 12 40
2022 Information management 37 29 16 4 6 7 0 72 11 185
2022 Information technology 34 29 14 7 5 11 1 71 13 415
2022 Internal audit 40 28 13 2 1 14 2 81 4 60
2022 Evaluation 37 22 16 2 0 23 0 77 3 35
2022 Data sciences 35 32 17 11 0 5 0 71 11 45
2022 Policy 31 33 12 12 4 8 1 69 17 175
2022 Project management 41 30 12 7 3 7 0 77 10 685
2022 Other services to the public 34 27 14 7 4 13 1 71 13 305
2022 None of the above 36 21 13 6 5 20 0 71 13 605
2020 Client contact centre 44 27 13 4 3 9 1 79 7 955
2020 Compliance, inspection and enforcement 41 36 11 6 0 5 0 82 7 81
2020 Communications or public affairs 30 31 10 6 3 20 0 76 11 399
2020 Access to information and privacy 44 31 7 5 2 12 0 85 7 61
2020 Security 40 32 12 4 7 5 0 75 12 263
2020 Science and technology 39 29 16 4 2 11 0 77 6 108
2020 Library services 25 15 25 15 0 20 0 50 19 20
2020 Legal services 52 24 10 5 0 10 0 84 5 21
2020 Administration and operations 48 28 11 5 2 6 0 81 7 2053
2020 Human resources 43 33 11 5 2 6 0 81 8 671
2020 Financial management 48 31 11 3 1 6 0 84 4 590
2020 Procurement 52 26 10 4 2 6 0 84 6 1388
2020 Real property 41 31 13 4 4 7 0 77 9 1429
2020 Materiel management 44 26 18 8 2 3 0 72 10 53
2020 Information management 49 26 12 2 2 9 0 83 4 271
2020 Information technology 38 30 17 3 2 10 1 76 5 466
2020 Internal audit 43 25 12 9 6 6 0 72 16 68
2020 Evaluation 52 34 4 0 0 10 0 96 0 27
2020 Data sciences 44 20 11 5 11 9 0 70 17 45
2020 Policy 39 26 14 10 5 5 1 69 16 181
2020 Project management 44 30 12 6 2 6 0 79 8 759
2020 Other services to the public 39 30 14 3 2 10 1 78 6 306
2020 None of the above 35 25 13 5 2 20 0 75 9 835
2019 Client contact centre 35 32 15 5 4 9 0 74 10 898
2019 Compliance, inspection and enforcement 34 34 18 4 2 9 0 74 6 100
2019 Communications or public affairs 24 34 17 8 4 13 0 67 13 391
2019 Access to information and privacy 31 26 21 6 8 6 2 62 15 65
2019 Security 27 36 16 10 7 4 1 66 18 229
2019 Science and technology 30 31 20 10 4 3 0 64 15 101
2019 Library services 27 21 20 7 5 19 0 60 15 23
2019 Legal services 37 36 15 0 0 7 4 83 0 27
2019 Administration and operations 38 31 14 7 3 6 0 74 11 1882
2019 Human resources 31 34 16 9 4 5 1 69 14 671
2019 Financial management 34 36 11 7 3 8 0 77 11 598
2019 Procurement 41 31 14 5 3 6 0 76 9 1242
2019 Real property 31 34 16 8 5 6 0 69 14 1304
2019 Materiel management 34 41 5 12 5 3 0 77 17 58
2019 Information management 34 29 19 4 5 9 1 70 9 243
2019 Information technology 29 33 19 7 4 9 0 68 12 448
2019 Internal audit 30 32 14 10 6 8 0 67 17 67
2019 Evaluation 29 39 12 8 4 8 0 74 13 25
2019 Data sciences 39 21 9 13 8 10 0 67 24 46
2019 Policy 34 34 15 4 7 6 0 73 11 160
2019 Project management 32 35 15 8 4 6 0 71 13 636
2019 Other services to the public 32 31 16 7 3 10 1 71 11 368
2019 None of the above 29 26 20 7 3 13 1 65 12 834
2018 Client contact centre 28 35 18 6 5 8 0 68 12 657
2018 Compliance, inspection and enforcement 22 28 19 14 9 8 0 55 25 66
2018 Communications or public affairs 18 30 22 7 4 19 0 60 13 330
2018 Access to information and privacy 24 41 16 5 10 4 0 67 16 58
2018 Security 22 37 15 12 10 4 0 61 23 209
2018 Science and technology 19 38 23 7 5 7 0 61 14 82
2018 Library services 46 10 24 5 0 15 0 66 5 21
2018 Legal services 14 42 5 5 20 9 5 65 29 21
2018 Administration and operations 30 34 16 7 6 7 0 69 14 1529
2018 Human resources 26 36 17 9 5 7 0 67 15 552
2018 Financial management 28 36 16 10 4 4 1 68 15 544
2018 Procurement 35 35 14 6 4 6 0 75 10 1129
2018 Real property 28 33 19 8 6 6 0 65 15 1115
2018 Materiel management 31 31 12 8 13 5 0 65 22 60
2018 Information management 29 30 15 9 4 12 0 68 16 240
2018 Information technology 30 31 17 9 5 8 0 66 16 411
2018 Internal audit 40 31 10 2 9 8 0 78 11 54
2018 Evaluation 27 38 23 0 4 8 0 70 5 26
2018 Data sciences 25 32 22 3 9 9 0 63 13 30
2018 Policy 30 31 16 10 7 6 0 65 18 151
2018 Project management 29 36 18 8 4 6 0 68 13 576
2018 Other services to the public 33 27 19 4 4 12 0 69 9 243
2018 None of the above 22 30 17 9 7 14 0 61 19 612

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 30 16 7 6 4 0 70 13 825
2022 Compliance, inspection and enforcement 36 34 15 10 1 3 0 72 12 90
2022 Communications or public affairs 22 29 18 15 10 5 0 54 27 380
2022 Access to information and privacy 47 33 7 5 1 7 0 86 6 65
2022 Security 32 30 18 8 9 3 0 63 18 190
2022 Science and technology 28 33 18 8 12 2 0 61 21 105
2022 Library services 28 17 11 10 15 18 0 55 31 20
2022 Legal services 38 13 13 0 21 15 0 60 25 15
2022 Administration and operations 40 29 14 7 5 4 0 73 13 1650
2022 Human resources 33 32 15 9 6 4 0 68 16 565
2022 Financial management 38 39 14 5 2 2 0 79 7 520
2022 Procurement 38 31 13 9 6 4 0 72 15 1315
2022 Real property 32 33 17 10 7 2 0 66 17 1090
2022 Materiel management 32 34 13 15 7 0 0 66 21 40
2022 Information management 34 28 21 8 7 2 0 63 15 185
2022 Information technology 25 31 18 12 9 4 0 59 22 415
2022 Internal audit 30 32 19 8 5 6 0 66 13 60
2022 Evaluation 29 31 32 2 2 3 0 62 5 35
2022 Data sciences 36 25 15 18 4 2 0 63 22 45
2022 Policy 25 29 15 21 9 1 1 55 30 175
2022 Project management 32 32 16 11 5 3 0 67 17 685
2022 Other services to the public 32 28 16 10 9 4 0 62 20 305
2022 None of the above 31 26 15 9 11 8 0 62 22 605
2020 Client contact centre 41 32 15 5 3 4 0 76 9 955
2020 Compliance, inspection and enforcement 35 37 16 7 2 1 0 74 10 83
2020 Communications or public affairs 28 37 17 9 5 4 0 68 15 400
2020 Access to information and privacy 51 24 11 6 3 3 0 78 10 62
2020 Security 38 34 13 6 7 2 0 73 13 263
2020 Science and technology 33 32 16 10 4 6 0 69 15 108
2020 Library services 25 30 10 30 5 0 0 55 35 20
2020 Legal services 60 25 5 5 5 0 0 85 10 20
2020 Administration and operations 47 30 13 6 3 2 0 78 9 2051
2020 Human resources 39 36 15 6 3 2 0 76 9 668
2020 Financial management 47 33 13 3 2 2 0 82 5 589
2020 Procurement 49 30 10 5 3 2 0 81 8 1385
2020 Real property 36 33 15 7 6 2 0 72 13 1419
2020 Materiel management 40 30 13 7 6 3 0 73 13 53
2020 Information management 42 35 12 4 3 4 0 81 7 268
2020 Information technology 30 36 19 7 5 3 0 68 13 466
2020 Internal audit 37 31 13 10 7 1 0 69 18 68
2020 Evaluation 54 25 11 3 0 7 0 85 4 26
2020 Data sciences 42 20 11 11 11 4 0 65 24 45
2020 Policy 36 30 13 14 6 1 1 67 20 180
2020 Project management 40 31 14 9 4 2 0 72 13 757
2020 Other services to the public 35 35 15 5 5 4 0 73 11 306
2020 None of the above 35 29 16 9 5 5 0 67 15 831
2019 Client contact centre 33 31 18 9 5 4 0 67 14 892
2019 Compliance, inspection and enforcement 34 27 21 10 6 2 0 63 16 100
2019 Communications or public affairs 21 35 21 13 7 3 0 58 20 390
2019 Access to information and privacy 34 29 17 6 11 1 2 65 17 64
2019 Security 27 32 15 13 10 3 1 61 24 228
2019 Science and technology 23 31 25 17 6 0 0 53 22 101
2019 Library services 24 24 21 13 8 10 0 53 24 23
2019 Legal services 33 37 15 4 3 7 0 76 8 27
2019 Administration and operations 36 32 17 9 5 2 0 69 13 1879
2019 Human resources 29 34 18 11 6 2 1 65 17 668
2019 Financial management 34 34 17 7 4 4 0 71 12 599
2019 Procurement 38 30 17 8 4 3 0 70 13 1239
2019 Real property 26 35 18 12 8 2 0 62 20 1301
2019 Materiel management 29 39 13 9 8 2 0 69 17 58
2019 Information management 34 27 23 7 6 2 1 63 13 241
2019 Information technology 26 30 21 13 7 4 0 58 20 447
2019 Internal audit 27 35 19 10 6 3 0 64 17 67
2019 Evaluation 8 51 12 21 8 0 0 59 29 25
2019 Data sciences 28 26 13 19 8 5 0 57 29 46
2019 Policy 29 35 18 9 6 2 0 66 16 160
2019 Project management 30 34 17 12 6 1 0 65 19 630
2019 Other services to the public 30 29 16 13 7 3 1 62 21 370
2019 None of the above 27 27 19 12 9 6 0 58 22 831
2018 Client contact centre 30 30 19 10 7 3 0 63 18 656
2018 Compliance, inspection and enforcement 17 26 17 25 12 4 0 44 38 66
2018 Communications or public affairs 15 35 25 13 8 4 0 52 22 329
2018 Access to information and privacy 25 29 29 9 7 2 0 55 16 58
2018 Security 23 28 20 12 14 3 0 53 27 207
2018 Science and technology 14 37 22 16 9 2 0 52 25 81
2018 Library services 37 33 20 5 6 0 0 70 10 21
2018 Legal services 19 28 9 0 30 10 5 55 35 21
2018 Administration and operations 28 34 18 10 7 3 0 64 18 1524
2018 Human resources 24 36 19 11 7 3 0 62 18 551
2018 Financial management 27 38 17 10 5 2 1 67 16 541
2018 Procurement 32 35 15 10 5 2 0 68 16 1128
2018 Real property 25 32 20 12 9 2 0 58 22 1115
2018 Materiel management 28 31 13 8 14 5 0 62 24 60
2018 Information management 29 26 20 13 5 7 0 60 19 239
2018 Information technology 22 32 18 14 11 2 0 56 25 412
2018 Internal audit 43 31 16 0 7 2 2 77 7 54
2018 Evaluation 20 42 16 12 4 8 0 66 17 26
2018 Data sciences 26 19 15 23 12 6 0 47 37 30
2018 Policy 19 37 13 12 13 6 0 60 26 149
2018 Project management 26 33 17 15 7 2 0 60 23 573
2018 Other services to the public 30 24 21 12 7 5 0 57 21 241
2018 None of the above 19 29 20 15 12 5 0 50 28 610

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 28 23 8 6 7 0 61 15 825
2022 Compliance, inspection and enforcement 31 32 22 10 3 2 0 64 13 90
2022 Communications or public affairs 14 25 21 17 12 9 0 44 33 380
2022 Access to information and privacy 47 29 12 3 1 8 0 83 5 65
2022 Security 23 28 20 16 8 5 0 54 25 190
2022 Science and technology 23 27 21 10 16 4 0 52 27 100
2022 Library services 23 17 12 5 21 22 0 52 33 20
2022 Legal services 19 32 7 6 21 15 0 60 31 15
2022 Administration and operations 30 29 17 10 6 8 0 65 17 1650
2022 Human resources 25 32 16 12 7 8 0 63 20 565
2022 Financial management 31 38 17 7 3 4 0 72 11 515
2022 Procurement 29 31 16 11 7 6 0 64 19 1315
2022 Real property 23 31 19 14 8 4 0 57 23 1090
2022 Materiel management 22 30 24 13 9 2 0 53 22 40
2022 Information management 28 26 24 8 8 6 0 57 17 185
2022 Information technology 20 29 20 13 12 6 0 52 26 415
2022 Internal audit 23 23 26 13 6 10 0 51 21 60
2022 Evaluation 22 39 23 2 2 12 0 69 5 35
2022 Data sciences 26 25 17 23 4 5 0 53 28 45
2022 Policy 18 22 17 30 9 3 1 42 41 175
2022 Project management 24 30 20 14 6 5 0 57 21 685
2022 Other services to the public 27 24 17 13 11 8 0 55 26 305
2022 None of the above 24 22 17 13 13 11 1 53 28 605
2020 Client contact centre 35 31 17 8 3 6 1 70 12 951
2020 Compliance, inspection and enforcement 29 38 17 9 5 2 0 68 15 83
2020 Communications or public affairs 20 32 21 13 6 8 0 57 21 400
2020 Access to information and privacy 47 24 15 6 3 5 0 75 10 62
2020 Security 28 34 17 9 9 3 0 64 18 263
2020 Science and technology 23 32 17 13 6 9 0 60 21 108
2020 Library services 25 20 10 30 10 5 0 48 42 20
2020 Legal services 52 23 5 5 5 10 0 84 11 21
2020 Administration and operations 36 33 15 8 3 5 0 73 12 2043
2020 Human resources 31 35 17 8 4 5 0 69 12 667
2020 Financial management 36 38 14 5 2 4 0 77 8 590
2020 Procurement 37 35 14 7 3 5 0 75 10 1384
2020 Real property 28 33 19 9 6 4 0 64 16 1426
2020 Materiel management 33 23 25 11 3 5 0 59 15 52
2020 Information management 34 37 15 7 2 4 0 75 9 270
2020 Information technology 21 34 21 12 6 7 0 58 20 466
2020 Internal audit 22 36 13 16 5 7 0 63 23 67
2020 Evaluation 45 28 14 6 3 4 0 75 10 27
2020 Data sciences 38 26 7 11 13 4 0 67 26 45
2020 Policy 26 31 15 15 9 3 1 59 25 178
2020 Project management 27 35 17 13 4 4 0 65 18 755
2020 Other services to the public 28 32 20 6 6 7 1 65 13 307
2020 None of the above 26 27 20 9 7 10 1 60 17 832
2019 Client contact centre 26 32 19 10 5 8 0 63 16 890
2019 Compliance, inspection and enforcement 25 30 22 10 8 6 0 57 19 100
2019 Communications or public affairs 14 31 24 16 8 7 0 49 25 389
2019 Access to information and privacy 25 28 21 13 8 4 2 56 22 65
2019 Security 20 31 19 15 10 5 1 54 27 228
2019 Science and technology 14 33 26 16 7 3 0 49 24 101
2019 Library services 19 16 22 16 8 19 0 43 30 23
2019 Legal services 33 31 13 12 3 7 0 70 16 27
2019 Administration and operations 28 30 20 10 5 5 0 62 17 1878
2019 Human resources 20 33 22 14 5 5 0 56 21 669
2019 Financial management 25 34 19 11 4 8 0 64 16 596
2019 Procurement 28 33 19 10 5 5 0 64 15 1236
2019 Real property 18 32 24 14 8 5 0 52 23 1302
2019 Materiel management 24 30 18 16 9 3 0 56 26 57
2019 Information management 25 23 27 13 3 8 1 53 18 243
2019 Information technology 19 26 26 15 7 7 0 49 23 450
2019 Internal audit 16 36 17 25 0 6 0 55 26 67
2019 Evaluation 8 36 28 9 15 4 0 45 26 25
2019 Data sciences 18 27 17 15 12 10 0 50 30 46
2019 Policy 21 35 19 13 6 5 0 60 20 159
2019 Project management 19 33 22 14 7 5 0 55 22 636
2019 Other services to the public 25 28 19 14 6 7 1 57 22 370
2019 None of the above 20 25 24 12 10 8 1 49 24 832
2018 Client contact centre 24 28 25 10 7 7 0 55 18 656
2018 Compliance, inspection and enforcement 5 32 18 26 12 6 0 40 41 66
2018 Communications or public affairs 9 26 30 18 10 8 0 38 30 328
2018 Access to information and privacy 20 30 27 14 5 4 0 52 20 58
2018 Security 17 30 17 17 13 5 0 50 32 209
2018 Science and technology 11 27 29 22 8 4 0 39 31 81
2018 Library services 38 17 30 10 0 5 0 58 11 21
2018 Legal services 10 28 9 5 30 14 5 47 42 21
2018 Administration and operations 21 30 20 13 8 6 0 55 23 1523
2018 Human resources 18 29 22 16 7 7 0 51 25 549
2018 Financial management 19 37 20 12 6 5 1 60 19 541
2018 Procurement 23 33 20 13 6 5 0 59 20 1130
2018 Real property 17 31 23 16 10 4 0 49 27 1116
2018 Materiel management 22 29 18 8 16 7 0 54 26 60
2018 Information management 24 25 21 13 6 10 0 54 22 240
2018 Information technology 16 26 26 15 12 5 0 44 29 412
2018 Internal audit 23 36 23 4 9 5 0 63 13 54
2018 Evaluation 12 32 31 16 4 4 0 47 21 25
2018 Data sciences 12 29 22 9 23 6 0 43 34 30
2018 Policy 13 33 21 16 10 6 0 49 27 150
2018 Project management 17 31 22 17 9 5 0 49 27 571
2018 Other services to the public 28 19 24 13 8 9 0 52 22 243
2018 None of the above 15 21 22 20 13 9 0 40 36 608

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 31 33 17 10 5 4 0 66 15 825
2022 Compliance, inspection and enforcement 26 41 13 14 4 1 0 68 19 90
2022 Communications or public affairs 16 31 21 17 11 4 0 49 29 380
2022 Access to information and privacy 42 40 11 3 0 3 0 85 4 65
2022 Security 24 32 20 12 10 2 0 57 23 190
2022 Science and technology 23 37 14 10 13 2 1 62 23 105
2022 Library services 18 34 6 10 15 17 0 62 30 20
2022 Legal services 33 41 0 11 15 0 0 73 27 15
2022 Administration and operations 31 34 15 10 5 4 0 68 16 1650
2022 Human resources 26 34 16 11 8 4 0 63 20 565
2022 Financial management 33 40 14 7 3 2 0 75 10 520
2022 Procurement 32 34 14 11 7 3 0 67 19 1310
2022 Real property 24 37 16 12 10 2 0 62 22 1090
2022 Materiel management 25 34 26 9 3 2 0 60 13 40
2022 Information management 32 27 18 11 10 2 0 61 21 185
2022 Information technology 22 34 18 13 11 4 0 58 24 415
2022 Internal audit 26 28 23 10 8 5 0 57 19 60
2022 Evaluation 24 38 23 10 0 5 0 65 10 35
2022 Data sciences 17 41 13 10 15 3 0 61 26 45
2022 Policy 19 26 12 24 17 1 1 46 42 175
2022 Project management 25 37 14 15 7 2 0 64 22 685
2022 Other services to the public 27 29 18 11 10 5 0 58 22 305
2022 None of the above 25 30 13 13 14 4 0 58 29 605
2020 Client contact centre 36 35 14 8 4 2 0 73 12 954
2020 Compliance, inspection and enforcement 26 41 12 17 4 0 0 67 21 82
2020 Communications or public affairs 18 38 18 14 8 4 0 58 22 400
2020 Access to information and privacy 48 29 6 11 5 0 0 77 16 62
2020 Security 28 34 18 8 9 2 1 64 18 262
2020 Science and technology 24 39 19 12 3 2 0 65 16 108
2020 Library services 20 40 20 10 10 0 0 60 20 20
2020 Legal services 52 23 10 5 5 5 0 79 10 21
2020 Administration and operations 35 35 14 9 4 3 0 71 14 2051
2020 Human resources 30 38 15 10 4 2 0 70 15 669
2020 Financial management 35 40 14 8 2 1 0 75 10 589
2020 Procurement 37 36 14 8 4 2 0 74 12 1385
2020 Real property 29 36 18 9 6 2 0 67 15 1429
2020 Materiel management 27 29 25 8 8 3 0 58 16 53
2020 Information management 33 39 13 9 3 3 0 74 13 271
2020 Information technology 21 39 17 13 6 4 0 62 20 467
2020 Internal audit 19 41 16 13 7 3 0 62 21 68
2020 Evaluation 31 52 7 0 0 10 0 92 0 27
2020 Data sciences 28 40 9 7 13 2 0 70 21 45
2020 Policy 21 34 16 20 9 1 1 55 29 181
2020 Project management 28 37 15 13 5 2 0 66 18 757
2020 Other services to the public 29 36 16 9 6 3 0 67 16 305
2020 None of the above 26 33 16 14 7 4 0 62 22 835
2019 Client contact centre 26 35 19 10 5 4 0 64 16 895
2019 Compliance, inspection and enforcement 19 37 18 9 12 5 0 59 22 99
2019 Communications or public affairs 15 38 21 18 6 3 0 54 25 390
2019 Access to information and privacy 27 22 23 16 10 3 0 50 26 64
2019 Security 21 32 16 15 12 4 1 55 28 227
2019 Science and technology 14 36 25 19 5 1 0 50 24 101
2019 Library services 19 24 16 12 14 15 0 50 30 23
2019 Legal services 33 35 25 3 4 0 0 68 7 27
2019 Administration and operations 25 34 17 14 7 3 0 61 22 1881
2019 Human resources 21 36 17 14 9 3 0 59 24 667
2019 Financial management 23 34 19 14 6 3 0 60 21 597
2019 Procurement 28 33 18 13 6 2 0 62 20 1238
2019 Real property 17 35 20 16 9 2 0 54 26 1303
2019 Materiel management 22 35 17 17 8 2 0 58 25 58
2019 Information management 24 30 20 15 9 1 1 55 25 243
2019 Information technology 19 33 18 19 8 3 0 53 28 449
2019 Internal audit 17 33 17 21 6 7 0 53 29 67
2019 Evaluation 8 39 25 12 11 4 0 50 25 25
2019 Data sciences 18 37 14 14 12 4 0 58 27 46
2019 Policy 16 34 17 21 10 3 0 51 32 160
2019 Project management 17 37 19 17 8 2 0 55 26 633
2019 Other services to the public 25 29 17 14 10 3 1 57 25 369
2019 None of the above 20 31 20 14 11 4 0 53 26 833
2018 Client contact centre 22 34 20 12 8 4 0 59 20 655
2018 Compliance, inspection and enforcement 4 41 11 23 18 4 0 47 42 66
2018 Communications or public affairs 9 36 22 19 8 5 0 48 29 331
2018 Access to information and privacy 13 42 19 14 9 4 0 56 24 58
2018 Security 17 30 19 16 15 3 0 49 32 209
2018 Science and technology 13 33 27 21 6 1 0 46 27 82
2018 Library services 23 46 15 9 6 0 0 69 15 21
2018 Legal services 5 34 4 23 20 5 9 45 50 21
2018 Administration and operations 20 33 18 16 9 3 0 54 26 1530
2018 Human resources 16 34 22 17 8 4 0 51 27 550
2018 Financial management 19 33 23 13 9 2 1 54 23 544
2018 Procurement 23 35 18 13 8 3 0 60 21 1130
2018 Real property 18 34 21 16 9 2 0 53 26 1112
2018 Materiel management 24 34 12 11 13 6 0 61 26 60
2018 Information management 22 29 19 18 7 6 0 54 26 240
2018 Information technology 17 33 19 17 12 2 0 51 30 413
2018 Internal audit 29 28 20 14 7 2 0 58 21 54
2018 Evaluation 8 38 19 19 4 11 0 52 26 26
2018 Data sciences 22 15 39 9 12 3 0 38 21 30
2018 Policy 11 32 15 22 16 3 0 44 40 151
2018 Project management 17 35 17 18 10 3 0 53 29 573
2018 Other services to the public 23 27 23 15 6 5 0 53 22 241
2018 None of the above 15 26 21 20 14 5 0 43 35 606
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 34 14 8 4 0 0 73 13 830
2022 Compliance, inspection and enforcement 34 42 14 7 2 0 1 76 9 90
2022 Communications or public affairs 29 40 13 11 6 0 0 69 17 380
2022 Access to information and privacy 47 36 12 1 3 0 0 83 5 65
2022 Security 39 28 18 8 7 0 0 67 15 190
2022 Science and technology 25 38 16 10 11 0 0 63 21 105
2022 Library services 23 37 23 16 0 0 0 60 16 15
2022 Legal services 48 19 20 7 5 0 0 68 12 15
2022 Administration and operations 44 31 14 7 4 0 0 75 11 1650
2022 Human resources 46 33 10 7 4 0 0 79 11 565
2022 Financial management 44 35 12 5 4 0 0 79 9 520
2022 Procurement 39 38 14 6 3 0 0 77 9 1310
2022 Real property 36 35 15 8 6 0 0 71 14 1090
2022 Materiel management 38 28 16 10 8 0 0 66 18 40
2022 Information management 38 33 16 9 4 0 0 71 13 185
2022 Information technology 34 37 12 11 6 0 0 72 16 415
2022 Internal audit 36 43 12 6 4 0 0 79 9 60
2022 Evaluation 44 28 15 10 2 0 0 72 13 35
2022 Data sciences 33 41 16 9 2 0 0 74 10 45
2022 Policy 35 38 12 8 6 1 0 73 14 175
2022 Project management 36 37 13 9 5 1 0 73 14 685
2022 Other services to the public 39 33 12 9 7 0 0 72 16 305
2022 None of the above 33 33 15 11 7 0 0 67 18 605
2020 Client contact centre 36 36 15 10 3 0 0 72 13 955
2020 Compliance, inspection and enforcement 28 52 10 7 4 0 0 80 11 83
2020 Communications or public affairs 36 39 10 10 5 1 0 75 15 401
2020 Access to information and privacy 38 36 13 6 5 0 2 75 11 62
2020 Security 38 34 14 6 7 0 0 72 14 261
2020 Science and technology 35 40 13 7 4 1 0 76 11 108
2020 Library services 15 55 0 20 10 0 0 70 30 20
2020 Legal services 38 43 9 5 5 0 0 81 10 21
2020 Administration and operations 40 34 14 8 4 0 0 74 12 2052
2020 Human resources 43 36 10 8 3 0 0 79 11 670
2020 Financial management 43 34 12 9 2 0 0 77 11 588
2020 Procurement 39 37 12 8 3 1 0 77 11 1389
2020 Real property 33 38 14 9 5 0 0 72 14 1426
2020 Materiel management 31 40 13 13 3 0 0 71 16 53
2020 Information management 37 41 11 7 4 0 0 78 11 270
2020 Information technology 35 42 13 8 2 0 0 77 10 467
2020 Internal audit 27 39 13 12 9 0 0 66 21 68
2020 Evaluation 59 24 7 7 3 0 0 83 10 27
2020 Data sciences 33 31 15 16 4 0 0 64 20 45
2020 Policy 39 39 10 10 2 0 0 78 13 180
2020 Project management 33 36 15 10 5 0 0 70 15 758
2020 Other services to the public 30 38 17 9 5 0 1 69 14 307
2020 None of the above 31 37 16 12 4 0 0 68 16 834
2019 Client contact centre 24 38 21 11 6 1 0 62 16 896
2019 Compliance, inspection and enforcement 27 40 15 12 3 4 0 69 15 100
2019 Communications or public affairs 30 37 16 10 6 1 0 68 16 390
2019 Access to information and privacy 36 28 11 14 8 2 2 66 23 65
2019 Security 29 40 9 13 7 1 0 70 21 226
2019 Science and technology 18 37 22 16 6 0 0 56 22 101
2019 Library services 25 38 20 8 9 0 0 63 17 23
2019 Legal services 37 31 8 16 7 0 0 68 23 27
2019 Administration and operations 32 37 15 10 5 0 0 70 16 1881
2019 Human resources 32 39 13 10 5 0 0 72 15 672
2019 Financial management 33 37 17 8 5 0 0 70 13 598
2019 Procurement 32 37 16 10 4 0 0 70 14 1243
2019 Real property 26 39 16 12 7 0 0 65 19 1305
2019 Materiel management 47 32 10 10 2 0 0 79 12 58
2019 Information management 34 38 12 11 4 0 0 72 16 244
2019 Information technology 29 39 16 9 6 0 1 69 15 449
2019 Internal audit 24 51 9 9 7 0 0 75 16 67
2019 Evaluation 9 55 16 20 0 0 0 65 20 25
2019 Data sciences 27 46 6 10 10 0 0 73 21 46
2019 Policy 41 32 10 11 5 1 1 74 16 159
2019 Project management 28 38 15 11 8 0 0 67 18 635
2019 Other services to the public 25 38 20 11 6 0 1 63 17 368
2019 None of the above 27 35 18 12 8 0 0 62 20 837
2018 Client contact centre 27 35 21 9 8 0 0 62 17 660
2018 Compliance, inspection and enforcement 16 42 21 12 9 0 0 58 21 66
2018 Communications or public affairs 28 32 19 14 5 1 0 61 20 329
2018 Access to information and privacy 27 38 14 14 5 0 2 66 20 58
2018 Security 32 28 16 9 13 0 1 61 23 208
2018 Science and technology 23 26 23 11 16 0 0 49 27 79
2018 Library services 14 42 24 20 0 0 0 56 20 21
2018 Legal services 33 28 14 10 14 0 0 62 24 21
2018 Administration and operations 29 35 17 11 8 0 0 64 18 1524
2018 Human resources 31 38 13 9 8 0 1 70 17 554
2018 Financial management 30 36 17 8 8 0 0 67 16 540
2018 Procurement 32 36 17 10 5 0 0 68 15 1129
2018 Real property 26 35 16 13 8 0 1 62 22 1113
2018 Materiel management 38 32 11 6 13 0 0 70 19 58
2018 Information management 26 38 16 11 8 0 0 65 19 239
2018 Information technology 29 36 18 10 7 0 0 65 17 410
2018 Internal audit 34 37 10 9 10 0 0 71 19 54
2018 Evaluation 23 37 33 0 7 0 0 60 7 27
2018 Data sciences 43 36 9 3 6 3 0 81 9 30
2018 Policy 32 35 15 13 6 0 0 67 19 150
2018 Project management 25 34 19 11 10 1 0 60 22 575
2018 Other services to the public 23 35 22 11 7 0 1 59 19 243
2018 None of the above 22 31 20 15 11 1 0 54 26 610

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 38 8 4 1 0 0 86 6 825
2022 Compliance, inspection and enforcement 41 39 10 8 2 0 0 80 11 90
2022 Communications or public affairs 42 41 7 7 2 0 1 84 9 380
2022 Access to information and privacy 46 42 7 4 1 0 0 88 5 65
2022 Security 35 44 15 4 2 0 0 78 6 190
2022 Science and technology 32 43 11 10 4 0 0 75 14 105
2022 Library services 61 29 6 4 0 0 0 90 4 20
2022 Legal services 47 46 6 0 0 0 0 94 0 15
2022 Administration and operations 43 41 8 6 2 0 0 84 8 1650
2022 Human resources 44 42 8 3 2 0 0 87 6 565
2022 Financial management 44 44 6 4 2 0 0 88 6 520
2022 Procurement 45 41 8 5 1 0 0 86 6 1315
2022 Real property 37 42 10 8 3 0 0 79 11 1090
2022 Materiel management 24 46 11 16 4 0 0 69 19 40
2022 Information management 39 40 7 9 5 0 0 79 14 185
2022 Information technology 34 42 10 9 5 0 0 76 14 415
2022 Internal audit 52 33 8 8 0 0 0 85 8 60
2022 Evaluation 40 31 19 7 3 0 0 71 10 35
2022 Data sciences 22 44 14 18 2 0 0 66 20 45
2022 Policy 27 42 11 14 6 0 0 69 20 175
2022 Project management 30 47 9 9 4 0 0 77 13 685
2022 Other services to the public 52 35 6 4 3 0 0 88 7 305
2022 None of the above 45 37 9 5 3 0 0 82 9 605
2020 Client contact centre 44 40 9 6 1 0 0 84 7 951
2020 Compliance, inspection and enforcement 38 47 10 3 2 0 0 85 6 83
2020 Communications or public affairs 44 41 8 6 2 0 0 84 8 401
2020 Access to information and privacy 48 32 8 8 3 0 0 81 11 62
2020 Security 37 40 9 8 6 0 0 77 14 260
2020 Science and technology 35 45 15 5 0 0 0 80 5 108
2020 Library services 20 56 9 10 5 0 0 76 15 20
2020 Legal services 49 31 10 5 0 5 0 84 5 20
2020 Administration and operations 41 40 10 7 2 0 0 81 9 2039
2020 Human resources 43 39 9 7 2 0 0 82 9 668
2020 Financial management 43 40 11 4 2 0 0 83 6 585
2020 Procurement 43 41 9 6 1 0 0 83 8 1381
2020 Real property 35 43 11 8 3 0 0 78 11 1416
2020 Materiel management 31 32 10 24 3 0 0 63 27 53
2020 Information management 35 46 10 6 3 0 0 81 9 269
2020 Information technology 36 38 12 10 3 0 0 74 13 463
2020 Internal audit 32 43 12 9 4 0 0 75 13 67
2020 Evaluation 35 55 4 4 3 0 0 90 7 27
2020 Data sciences 29 38 18 11 5 0 0 66 16 45
2020 Policy 33 39 12 13 3 0 0 72 16 177
2020 Project management 32 44 12 9 3 0 0 76 12 756
2020 Other services to the public 44 37 10 7 1 0 0 81 8 307
2020 None of the above 37 46 9 6 2 0 0 83 8 831
2019 Client contact centre 33 43 14 8 2 0 0 76 10 891
2019 Compliance, inspection and enforcement 35 39 12 9 4 0 0 74 13 100
2019 Communications or public affairs 34 48 8 7 3 0 0 82 10 387
2019 Access to information and privacy 34 42 8 9 5 0 2 78 14 64
2019 Security 34 36 12 9 9 0 0 70 17 226
2019 Science and technology 17 52 13 15 2 0 0 69 17 101
2019 Library services 38 47 8 4 4 0 0 84 7 23
2019 Legal services 46 24 16 15 0 0 0 70 15 27
2019 Administration and operations 33 42 12 10 4 0 0 75 13 1881
2019 Human resources 35 40 9 10 5 0 0 76 15 668
2019 Financial management 29 45 10 10 5 0 0 75 15 595
2019 Procurement 37 42 11 8 2 0 0 79 10 1238
2019 Real property 27 46 13 11 4 0 0 73 14 1301
2019 Materiel management 35 41 14 8 2 0 0 76 9 58
2019 Information management 37 39 11 12 1 0 0 76 14 243
2019 Information technology 30 40 13 12 4 1 0 70 17 448
2019 Internal audit 32 34 11 19 4 0 0 66 23 67
2019 Evaluation 21 58 8 8 4 0 0 80 12 25
2019 Data sciences 22 46 15 14 2 0 0 69 16 46
2019 Policy 30 37 13 15 6 0 0 66 21 159
2019 Project management 25 45 14 11 4 0 0 70 16 631
2019 Other services to the public 31 46 12 9 2 0 0 77 11 368
2019 None of the above 34 40 13 8 5 0 0 74 13 833
2018 Client contact centre 30 46 13 7 4 0 0 76 11 658
2018 Compliance, inspection and enforcement 26 39 15 17 3 0 0 65 20 66
2018 Communications or public affairs 34 43 11 8 3 0 0 78 11 331
2018 Access to information and privacy 29 34 11 11 14 0 2 64 25 57
2018 Security 30 36 18 9 7 0 1 66 16 208
2018 Science and technology 23 46 18 12 1 0 0 69 13 81
2018 Library services 24 62 14 0 0 0 0 86 0 21
2018 Legal services 24 48 15 9 5 0 0 71 14 21
2018 Administration and operations 30 42 13 10 5 0 0 72 15 1525
2018 Human resources 30 40 13 10 7 0 0 70 17 552
2018 Financial management 27 43 14 9 6 0 0 71 16 541
2018 Procurement 34 43 11 9 3 0 0 77 12 1131
2018 Real property 25 42 17 11 5 0 0 67 15 1114
2018 Materiel management 33 31 17 12 7 0 0 64 19 60
2018 Information management 27 36 16 12 9 0 0 63 21 241
2018 Information technology 29 35 13 13 9 0 0 65 22 412
2018 Internal audit 20 50 12 9 5 5 0 73 15 54
2018 Evaluation 27 45 7 11 7 4 0 74 19 27
2018 Data sciences 32 35 18 9 3 0 3 69 12 30
2018 Policy 25 39 15 15 6 0 0 65 20 152
2018 Project management 22 47 13 10 7 0 0 69 17 575
2018 Other services to the public 38 36 14 8 4 0 0 74 12 242
2018 None of the above 35 38 10 11 5 0 0 73 16 611

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 34 12 5 3 1 1 80 8 830
2022 Compliance, inspection and enforcement 52 27 12 2 3 2 2 82 5 90
2022 Communications or public affairs 43 34 12 7 3 0 1 78 10 380
2022 Access to information and privacy 50 28 11 7 0 3 2 81 7 65
2022 Security 48 28 11 6 6 0 1 77 12 190
2022 Science and technology 47 35 10 4 4 0 0 82 8 105
2022 Library services 49 13 28 4 6 0 0 62 10 20
2022 Legal services 55 26 12 7 0 0 0 81 7 15
2022 Administration and operations 53 30 8 5 3 0 1 84 8 1650
2022 Human resources 54 28 8 5 3 0 0 83 8 565
2022 Financial management 52 35 8 3 2 0 0 87 5 520
2022 Procurement 54 31 9 3 2 0 0 85 6 1315
2022 Real property 49 31 11 5 4 0 0 80 9 1090
2022 Materiel management 37 42 8 8 6 0 0 78 13 40
2022 Information management 44 34 8 10 3 0 0 79 13 185
2022 Information technology 43 34 11 7 3 0 1 78 10 415
2022 Internal audit 39 39 13 6 4 0 0 78 9 60
2022 Evaluation 55 30 5 5 5 0 0 85 10 35
2022 Data sciences 45 32 9 13 2 0 0 76 15 45
2022 Policy 45 34 10 10 1 0 0 78 11 175
2022 Project management 47 33 10 7 3 0 0 80 10 685
2022 Other services to the public 50 30 11 6 3 0 0 81 9 305
2022 None of the above 45 30 11 7 5 0 1 76 12 605
2020 Client contact centre 50 31 9 6 3 0 1 82 9 954
2020 Compliance, inspection and enforcement 46 37 12 4 1 0 0 83 5 81
2020 Communications or public affairs 48 30 11 5 4 1 1 80 9 398
2020 Access to information and privacy 53 31 5 7 3 0 2 85 10 62
2020 Security 51 26 11 4 7 0 0 78 11 261
2020 Science and technology 48 30 6 10 4 0 1 79 14 108
2020 Library services 20 20 20 25 15 0 0 40 40 20
2020 Legal services 66 29 5 0 0 0 0 95 0 21
2020 Administration and operations 50 29 11 6 3 1 1 80 9 2045
2020 Human resources 54 27 11 5 2 0 0 82 7 671
2020 Financial management 51 31 10 5 2 1 0 83 7 588
2020 Procurement 54 28 11 4 2 1 1 83 7 1387
2020 Real property 48 31 11 6 4 0 0 79 10 1426
2020 Materiel management 37 26 21 7 7 3 0 65 14 53
2020 Information management 46 34 11 5 2 1 2 82 7 270
2020 Information technology 51 31 10 6 2 0 0 82 8 466
2020 Internal audit 41 34 12 9 3 0 1 76 12 68
2020 Evaluation 51 31 3 11 0 4 0 86 11 27
2020 Data sciences 54 31 2 9 2 0 2 87 11 45
2020 Policy 51 31 12 4 2 1 0 82 7 180
2020 Project management 47 32 10 7 3 1 1 80 10 758
2020 Other services to the public 44 29 16 7 3 0 2 74 10 306
2020 None of the above 45 30 12 7 4 1 1 76 11 831
2019 Client contact centre 37 34 15 8 4 1 1 73 12 900
2019 Compliance, inspection and enforcement 38 42 7 7 4 2 0 81 11 99
2019 Communications or public affairs 42 34 13 8 3 0 1 76 11 389
2019 Access to information and privacy 44 12 20 11 12 0 2 57 23 65
2019 Security 47 24 12 8 6 0 2 74 14 230
2019 Science and technology 33 36 15 11 4 1 0 70 15 100
2019 Library services 35 43 4 12 0 0 6 83 13 23
2019 Legal services 23 45 12 12 9 0 0 68 20 26
2019 Administration and operations 44 30 12 8 5 1 1 75 13 1885
2019 Human resources 41 30 13 9 6 0 1 72 15 671
2019 Financial management 45 32 11 7 4 0 0 78 11 598
2019 Procurement 44 33 12 7 3 1 0 78 10 1238
2019 Real property 41 32 13 7 5 1 0 74 12 1305
2019 Materiel management 50 27 14 6 3 0 0 77 9 58
2019 Information management 41 35 13 6 3 1 1 77 10 246
2019 Information technology 48 29 11 6 3 1 1 79 9 448
2019 Internal audit 26 52 9 6 4 1 2 80 11 67
2019 Evaluation 36 37 4 4 8 4 8 82 14 25
2019 Data sciences 40 35 8 9 6 0 2 77 16 46
2019 Policy 56 21 9 8 5 0 1 78 13 160
2019 Project management 42 32 13 7 4 0 0 75 12 635
2019 Other services to the public 33 37 15 8 5 1 1 72 13 367
2019 None of the above 37 29 17 9 5 1 1 67 15 836
2018 Client contact centre 33 40 13 7 5 0 1 74 12 656
2018 Compliance, inspection and enforcement 31 42 15 10 2 0 0 73 12 66
2018 Communications or public affairs 38 37 12 9 2 1 2 77 11 330
2018 Access to information and privacy 31 32 16 9 10 0 2 64 20 58
2018 Security 35 38 11 9 5 0 1 74 14 208
2018 Science and technology 35 33 21 7 5 0 0 68 12 81
2018 Library services 32 29 20 14 5 0 0 61 19 21
2018 Legal services 24 36 5 25 5 5 0 63 31 21
2018 Administration and operations 40 32 13 8 6 1 1 73 13 1528
2018 Human resources 38 35 13 8 5 1 1 74 13 551
2018 Financial management 36 39 11 6 6 1 1 77 12 541
2018 Procurement 45 33 12 7 4 0 0 78 10 1127
2018 Real property 36 36 14 8 6 0 0 72 14 1110
2018 Materiel management 41 41 8 4 6 0 0 82 10 57
2018 Information management 39 31 12 8 7 1 2 72 16 239
2018 Information technology 43 35 9 7 5 1 1 79 12 408
2018 Internal audit 37 41 9 7 5 0 2 79 12 53
2018 Evaluation 27 27 19 8 7 8 4 62 17 26
2018 Data sciences 50 32 13 3 3 0 0 82 6 30
2018 Policy 47 32 8 7 6 0 1 79 13 152
2018 Project management 36 36 13 8 7 0 0 72 15 571
2018 Other services to the public 37 35 13 11 3 1 1 73 14 235
2018 None of the above 31 35 15 10 6 0 1 68 17 607

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 37 11 5 2 0 0 82 7 825
2022 Compliance, inspection and enforcement 39 47 8 3 2 0 2 87 5 90
2022 Communications or public affairs 33 46 13 5 2 0 1 80 7 380
2022 Access to information and privacy 42 42 6 7 2 0 0 85 9 65
2022 Security 36 33 16 10 2 1 1 71 13 190
2022 Science and technology 35 39 12 8 5 0 1 74 13 105
2022 Library services 33 50 10 7 0 0 0 83 7 20
2022 Legal services 47 34 0 6 5 7 0 87 13 15
2022 Administration and operations 39 39 9 9 4 0 0 78 13 1650
2022 Human resources 45 40 9 4 3 0 0 85 6 565
2022 Financial management 42 43 7 7 1 0 0 86 8 520
2022 Procurement 39 40 9 9 3 0 0 79 12 1315
2022 Real property 35 42 10 9 3 0 0 77 13 1090
2022 Materiel management 37 40 12 3 7 0 0 77 11 40
2022 Information management 44 39 10 4 4 0 0 83 7 185
2022 Information technology 34 36 13 11 5 0 1 71 16 410
2022 Internal audit 39 38 12 9 2 0 0 77 11 60
2022 Evaluation 41 43 6 7 3 0 0 84 10 35
2022 Data sciences 25 46 21 8 0 0 0 71 8 45
2022 Policy 27 39 14 15 2 0 2 68 18 175
2022 Project management 36 40 11 9 4 0 0 76 13 685
2022 Other services to the public 42 38 8 8 4 0 0 79 12 305
2022 None of the above 36 38 12 9 5 0 0 74 14 610
2020 Client contact centre 40 40 8 9 2 0 0 80 12 954
2020 Compliance, inspection and enforcement 43 34 13 5 5 0 0 77 10 83
2020 Communications or public affairs 36 39 14 7 1 0 1 77 9 399
2020 Access to information and privacy 47 32 10 6 2 0 3 82 8 62
2020 Security 41 36 9 9 4 0 1 78 13 263
2020 Science and technology 29 42 16 11 1 0 1 71 12 108
2020 Library services 35 61 0 5 0 0 0 95 5 20
2020 Legal services 55 30 0 10 0 5 0 89 11 20
2020 Administration and operations 37 38 11 9 3 0 1 76 12 2044
2020 Human resources 44 38 8 6 3 0 0 82 9 667
2020 Financial management 41 38 12 6 2 0 1 80 8 586
2020 Procurement 40 39 10 8 2 0 1 80 10 1384
2020 Real property 37 38 11 10 3 0 1 76 13 1421
2020 Materiel management 42 21 12 19 6 0 0 63 25 53
2020 Information management 48 37 7 8 1 0 0 85 8 270
2020 Information technology 38 38 10 8 4 0 2 78 12 465
2020 Internal audit 30 39 12 12 6 0 0 70 18 66
2020 Evaluation 51 24 21 0 4 0 0 76 4 27
2020 Data sciences 29 33 22 9 5 0 2 63 14 45
2020 Policy 31 36 17 10 4 0 1 68 15 178
2020 Project management 35 39 12 11 2 0 1 75 13 758
2020 Other services to the public 36 38 12 8 4 0 1 75 13 305
2020 None of the above 32 42 13 10 2 0 1 75 12 825
2019 Client contact centre 28 42 13 12 4 0 0 70 17 893
2019 Compliance, inspection and enforcement 39 30 12 15 3 0 1 70 18 100
2019 Communications or public affairs 30 44 11 10 4 0 1 75 14 389
2019 Access to information and privacy 42 25 14 16 2 0 2 68 18 64
2019 Security 29 34 13 14 9 0 0 63 23 228
2019 Science and technology 17 48 15 15 6 0 0 65 21 99
2019 Library services 38 41 18 4 0 0 0 79 4 23
2019 Legal services 29 30 19 15 8 0 0 58 22 27
2019 Administration and operations 29 38 12 14 6 0 0 68 20 1881
2019 Human resources 35 40 9 11 4 0 1 75 15 667
2019 Financial management 30 38 12 14 7 0 0 68 20 595
2019 Procurement 32 41 12 11 4 0 0 73 15 1238
2019 Real property 28 39 15 13 5 0 0 68 17 1301
2019 Materiel management 35 46 4 13 2 0 0 81 14 58
2019 Information management 33 45 10 8 4 0 0 78 12 244
2019 Information technology 33 40 13 9 4 0 1 73 14 447
2019 Internal audit 25 48 10 9 8 0 0 73 16 66
2019 Evaluation 20 57 7 8 4 0 4 80 12 25
2019 Data sciences 25 39 19 11 6 0 0 64 18 45
2019 Policy 26 45 14 7 7 0 2 72 14 160
2019 Project management 28 38 16 13 4 0 0 66 18 637
2019 Other services to the public 28 39 11 14 7 0 0 67 22 367
2019 None of the above 26 37 16 14 6 0 0 64 21 835
2018 Client contact centre 27 48 10 10 5 0 0 75 15 659
2018 Compliance, inspection and enforcement 33 36 10 11 7 0 1 71 19 66
2018 Communications or public affairs 21 49 14 13 2 1 1 71 15 331
2018 Access to information and privacy 27 41 14 14 3 0 0 68 17 58
2018 Security 26 46 8 13 5 0 1 73 18 208
2018 Science and technology 23 36 13 22 5 0 1 60 27 82
2018 Library services 19 61 15 0 5 0 0 80 5 21
2018 Legal services 19 28 10 29 10 5 0 49 41 21
2018 Administration and operations 24 43 10 14 8 0 1 67 23 1524
2018 Human resources 31 40 10 13 6 0 0 72 19 554
2018 Financial management 28 47 8 10 7 0 0 76 17 543
2018 Procurement 29 47 8 11 4 0 0 76 15 1130
2018 Real property 24 44 12 14 6 0 0 68 20 1116
2018 Materiel management 23 50 7 10 8 0 2 74 18 60
2018 Information management 29 44 8 12 4 0 1 74 17 241
2018 Information technology 31 39 13 11 6 0 0 71 16 413
2018 Internal audit 42 38 5 12 4 0 0 79 16 54
2018 Evaluation 37 48 4 7 4 0 0 86 11 27
2018 Data sciences 26 41 6 14 9 0 3 69 24 29
2018 Policy 24 48 13 10 4 1 0 72 15 152
2018 Project management 22 45 13 14 6 1 0 68 19 575
2018 Other services to the public 23 48 9 14 5 0 1 72 19 243
2018 None of the above 21 41 16 14 8 0 1 63 21 611

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 27 14 4 3 1 2 79 7 825
2022 Compliance, inspection and enforcement 54 25 13 2 1 3 3 84 3 90
2022 Communications or public affairs 47 32 10 3 3 3 2 83 6 380
2022 Access to information and privacy 58 25 11 0 0 4 1 89 0 65
2022 Security 56 24 9 6 4 0 0 81 10 190
2022 Science and technology 45 31 10 9 2 2 2 78 11 105
2022 Library services 38 19 22 9 6 6 0 61 16 20
2022 Legal services 66 13 7 14 0 0 0 79 14 15
2022 Administration and operations 57 24 10 3 3 2 2 83 7 1650
2022 Human resources 57 24 7 5 3 2 2 85 8 565
2022 Financial management 58 24 10 5 1 1 1 83 6 520
2022 Procurement 60 24 9 3 2 1 1 86 5 1310
2022 Real property 57 22 11 4 4 1 1 81 8 1090
2022 Materiel management 42 22 23 5 4 0 3 67 9 40
2022 Information management 44 26 15 7 3 2 3 74 10 185
2022 Information technology 47 28 12 5 5 2 1 77 11 415
2022 Internal audit 40 34 18 4 2 3 0 76 6 60
2022 Evaluation 67 15 6 5 2 2 3 87 7 35
2022 Data sciences 52 28 7 2 9 2 0 82 11 45
2022 Policy 54 29 7 6 3 2 1 84 9 175
2022 Project management 53 26 11 6 2 1 1 80 9 685
2022 Other services to the public 56 24 10 3 4 1 3 83 7 305
2022 None of the above 50 26 11 3 4 3 3 81 7 605
2020 Client contact centre 52 25 14 4 3 1 1 78 8 953
2020 Compliance, inspection and enforcement 53 30 9 1 4 1 3 86 5 82
2020 Communications or public affairs 58 19 13 3 2 2 2 81 6 397
2020 Access to information and privacy 55 18 11 3 3 3 6 80 7 62
2020 Security 57 20 14 3 4 1 1 78 8 261
2020 Science and technology 58 18 10 9 1 3 1 79 10 108
2020 Library services 20 25 30 10 15 0 0 45 25 20
2020 Legal services 59 26 5 0 5 5 0 89 5 20
2020 Administration and operations 56 23 10 4 3 2 1 82 7 2047
2020 Human resources 57 23 10 3 2 2 2 83 6 667
2020 Financial management 57 21 13 4 1 2 2 81 6 588
2020 Procurement 57 23 11 4 2 2 1 83 6 1388
2020 Real property 53 23 13 4 4 1 1 79 8 1424
2020 Materiel management 47 29 10 6 6 2 0 77 13 53
2020 Information management 54 26 12 3 2 1 1 82 6 270
2020 Information technology 54 24 11 6 2 2 1 80 8 464
2020 Internal audit 49 23 16 2 3 5 3 77 5 66
2020 Evaluation 44 31 14 7 0 4 0 79 7 27
2020 Data sciences 58 18 15 0 2 2 4 81 2 45
2020 Policy 59 21 9 5 3 2 1 82 8 180
2020 Project management 52 26 9 6 4 2 2 80 10 757
2020 Other services to the public 47 28 13 5 3 2 1 78 9 306
2020 None of the above 51 23 13 3 4 3 4 79 8 830

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 31 38 17 8 4 2 0 70 12 825
2022 Compliance, inspection and enforcement 34 34 16 11 2 3 0 70 14 90
2022 Communications or public affairs 22 32 20 14 6 6 0 58 21 380
2022 Access to information and privacy 38 34 23 3 0 3 0 73 3 65
2022 Security 29 32 20 9 8 2 0 62 17 190
2022 Science and technology 22 32 19 13 12 0 2 55 26 105
2022 Library services 22 29 18 10 9 11 0 58 22 20
2022 Legal services 27 31 0 23 12 8 0 62 38 15
2022 Administration and operations 36 33 14 9 6 3 0 71 15 1650
2022 Human resources 33 37 14 9 3 4 0 73 13 565
2022 Financial management 34 41 13 7 3 2 0 76 10 520
2022 Procurement 33 38 14 7 4 3 0 74 12 1315
2022 Real property 28 38 16 10 6 2 0 67 17 1090
2022 Materiel management 19 41 17 10 5 8 0 65 16 40
2022 Information management 26 39 18 6 8 2 1 67 14 185
2022 Information technology 26 31 19 12 10 3 0 59 22 415
2022 Internal audit 27 36 16 11 4 3 2 67 16 60
2022 Evaluation 29 40 18 9 5 0 0 68 14 35
2022 Data sciences 22 39 25 4 4 5 0 64 9 45
2022 Policy 22 34 15 16 9 4 1 58 26 175
2022 Project management 28 35 16 12 7 3 0 64 19 685
2022 Other services to the public 31 36 17 7 7 3 0 68 14 305
2022 None of the above 28 31 17 9 10 4 0 62 20 610
2020 Client contact centre 36 34 16 8 4 2 0 71 12 948
2020 Compliance, inspection and enforcement 29 31 18 12 6 4 0 62 19 83
2020 Communications or public affairs 27 37 17 11 5 3 1 66 16 398
2020 Access to information and privacy 42 34 11 8 2 3 0 78 10 62
2020 Security 30 34 19 12 5 0 0 65 16 261
2020 Science and technology 23 38 16 14 6 2 0 63 20 108
2020 Library services 20 40 25 0 10 5 0 63 10 20
2020 Legal services 42 33 15 10 0 0 0 76 10 21
2020 Administration and operations 37 34 15 7 5 2 0 73 12 2046
2020 Human resources 38 34 16 9 2 2 0 73 11 666
2020 Financial management 36 38 16 6 2 1 0 75 8 589
2020 Procurement 38 34 14 8 3 2 0 74 11 1383
2020 Real property 29 35 16 9 7 2 1 66 17 1425
2020 Materiel management 35 28 21 5 10 2 0 64 15 53
2020 Information management 34 36 18 8 3 1 0 71 11 271
2020 Information technology 27 35 22 10 3 3 0 64 14 465
2020 Internal audit 30 34 22 6 7 1 0 64 13 68
2020 Evaluation 36 46 7 7 3 0 0 82 11 26
2020 Data sciences 28 31 19 4 16 2 0 61 20 45
2020 Policy 26 32 18 12 6 4 1 61 19 178
2020 Project management 26 37 19 11 5 1 1 64 17 757
2020 Other services to the public 33 32 20 8 6 1 0 66 14 306
2020 None of the above 28 35 18 10 5 3 0 65 16 828
2019 Client contact centre 28 36 19 10 5 2 0 65 15 895
2019 Compliance, inspection and enforcement 31 32 12 16 5 3 0 66 22 100
2019 Communications or public affairs 25 35 16 14 7 3 1 62 22 385
2019 Access to information and privacy 30 37 14 6 6 6 0 72 13 64
2019 Security 27 34 17 11 7 3 1 64 18 230
2019 Science and technology 14 39 27 8 9 2 0 55 18 101
2019 Library services 26 32 21 8 9 4 0 61 18 22
2019 Legal services 26 34 15 15 7 3 0 61 23 27
2019 Administration and operations 32 34 15 10 6 2 0 68 17 1883
2019 Human resources 29 40 15 10 4 2 1 71 14 667
2019 Financial management 31 37 17 6 6 2 1 71 12 594
2019 Procurement 32 35 16 9 5 2 0 69 15 1237
2019 Real property 25 33 18 12 10 2 0 59 22 1307
2019 Materiel management 37 35 20 5 3 0 0 72 8 58
2019 Information management 31 34 18 9 6 2 1 67 15 246
2019 Information technology 24 36 20 11 6 2 0 62 18 446
2019 Internal audit 27 35 27 4 3 3 0 64 7 67
2019 Evaluation 26 27 25 15 4 4 0 55 19 25
2019 Data sciences 24 35 15 12 6 9 0 64 20 46
2019 Policy 22 41 15 10 9 3 0 65 20 159
2019 Project management 24 31 21 14 9 1 0 56 23 636
2019 Other services to the public 28 33 16 13 6 4 0 63 20 369
2019 None of the above 25 32 22 11 7 3 0 58 19 832
2018 Client contact centre 26 34 20 11 7 1 0 61 19 651
2018 Compliance, inspection and enforcement 23 29 22 20 6 0 0 52 25 66
2018 Communications or public affairs 17 36 21 16 7 4 0 54 24 329
2018 Access to information and privacy 27 34 24 5 5 4 2 64 11 58
2018 Security 23 32 16 11 17 1 0 56 28 208
2018 Science and technology 12 44 15 16 11 2 0 57 28 82
2018 Library services 19 41 31 9 0 0 0 60 9 20
2018 Legal services 24 18 29 5 20 5 0 44 25 21
2018 Administration and operations 24 36 18 11 9 2 0 62 20 1525
2018 Human resources 24 43 16 8 7 2 0 69 14 554
2018 Financial management 27 41 17 7 7 1 1 69 14 542
2018 Procurement 29 34 20 10 6 1 0 63 17 1128
2018 Real property 22 33 21 12 9 2 0 56 22 1114
2018 Materiel management 29 32 13 12 14 0 0 61 26 58
2018 Information management 26 34 18 9 10 3 0 62 19 237
2018 Information technology 22 35 20 12 9 1 0 58 22 411
2018 Internal audit 33 41 9 10 5 2 0 75 16 54
2018 Evaluation 30 41 7 11 0 11 0 79 13 27
2018 Data sciences 29 28 13 15 9 6 0 61 26 30
2018 Policy 17 37 17 14 11 5 0 56 26 151
2018 Project management 23 32 17 15 9 2 0 57 25 569
2018 Other services to the public 25 32 20 12 5 4 1 60 18 243
2018 None of the above 18 33 19 13 12 4 0 53 26 606

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 20 13 2 2 1 9 81 5 825
2022 Compliance, inspection and enforcement 51 22 8 2 6 0 11 81 9 90
2022 Communications or public affairs 47 20 16 4 6 1 6 72 11 380
2022 Access to information and privacy 56 24 9 2 3 0 6 85 6 65
2022 Security 56 23 7 4 3 1 6 85 8 190
2022 Science and technology 45 36 11 0 5 0 3 83 6 105
2022 Library services 39 39 10 0 12 0 0 78 12 20
2022 Legal services 55 13 5 12 0 0 14 79 14 15
2022 Administration and operations 53 22 10 4 3 1 7 81 8 1650
2022 Human resources 55 20 10 5 4 0 5 79 10 560
2022 Financial management 46 26 12 5 4 0 6 78 9 520
2022 Procurement 50 23 12 4 4 1 7 79 8 1315
2022 Real property 50 22 12 5 4 1 7 78 9 1090
2022 Materiel management 48 18 21 2 2 2 7 73 5 40
2022 Information management 55 22 13 2 4 0 5 81 6 185
2022 Information technology 54 23 10 2 3 2 5 83 6 415
2022 Internal audit 48 24 17 1 1 1 7 78 3 60
2022 Evaluation 59 30 0 5 5 0 0 90 10 35
2022 Data sciences 38 32 20 2 0 2 7 76 2 45
2022 Policy 42 29 15 5 3 2 5 75 9 175
2022 Project management 50 24 13 4 3 1 5 78 8 685
2022 Other services to the public 54 23 9 3 1 1 7 85 5 305
2022 None of the above 54 18 11 4 4 1 9 79 9 605
2020 Client contact centre 61 17 11 4 2 1 5 82 7 957
2020 Compliance, inspection and enforcement 50 24 19 5 0 1 1 76 5 83
2020 Communications or public affairs 45 20 13 10 6 1 5 69 17 401
2020 Access to information and privacy 61 21 10 0 2 0 6 88 2 62
2020 Security 53 23 11 6 3 0 4 80 9 263
2020 Science and technology 43 28 16 7 2 1 3 73 10 108
2020 Library services 55 30 0 5 0 0 10 95 5 20
2020 Legal services 76 14 5 0 0 0 5 95 0 21
2020 Administration and operations 55 22 12 4 3 0 3 80 8 2054
2020 Human resources 54 21 13 5 3 1 4 78 8 671
2020 Financial management 51 27 12 5 2 0 2 80 8 589
2020 Procurement 52 24 11 6 3 1 3 79 9 1385
2020 Real property 51 24 13 5 3 1 3 78 9 1431
2020 Materiel management 66 18 11 2 2 0 2 86 3 53
2020 Information management 60 20 10 3 1 1 5 85 5 268
2020 Information technology 56 23 12 4 2 1 3 82 6 464
2020 Internal audit 50 19 16 4 6 3 2 73 11 68
2020 Evaluation 48 27 17 4 0 0 4 78 4 27
2020 Data sciences 44 27 20 5 2 0 2 73 7 45
2020 Policy 47 23 19 6 1 0 4 73 7 180
2020 Project management 50 23 14 5 4 0 4 76 9 758
2020 Other services to the public 56 21 10 7 2 0 4 81 9 305
2020 None of the above 54 19 10 6 2 2 7 80 10 835
2019 Client contact centre 58 19 11 3 2 0 5 82 6 896
2019 Compliance, inspection and enforcement 59 23 10 5 1 2 1 84 6 100
2019 Communications or public affairs 47 25 12 7 3 1 5 77 10 391
2019 Access to information and privacy 62 19 10 3 3 0 3 83 6 65
2019 Security 54 22 8 3 4 2 6 84 7 230
2019 Science and technology 46 34 11 5 3 0 2 81 8 100
2019 Library services 47 18 20 6 0 0 10 72 6 23
2019 Legal services 48 19 11 7 4 7 4 76 12 27
2019 Administration and operations 59 20 10 4 2 1 4 83 7 1886
2019 Human resources 58 21 9 4 3 0 5 83 7 670
2019 Financial management 53 20 14 6 3 1 3 76 10 598
2019 Procurement 54 23 11 5 3 1 3 80 8 1244
2019 Real property 54 24 12 4 2 1 3 81 6 1306
2019 Materiel management 70 13 14 0 2 0 2 84 2 57
2019 Information management 61 18 12 3 1 1 5 84 4 244
2019 Information technology 57 21 11 3 2 1 4 82 6 447
2019 Internal audit 66 14 9 3 4 0 4 83 8 67
2019 Evaluation 48 25 15 4 0 0 8 79 4 25
2019 Data sciences 51 20 16 0 4 4 5 78 4 46
2019 Policy 48 24 14 7 3 0 3 74 11 160
2019 Project management 52 24 13 5 2 0 4 79 7 637
2019 Other services to the public 59 22 7 4 2 1 5 86 6 368
2019 None of the above 55 21 9 5 2 1 6 82 8 834

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 19 10 3 3 2 8 81 8 825
2022 Compliance, inspection and enforcement 58 22 5 2 3 0 10 89 5 90
2022 Communications or public affairs 54 22 9 7 1 1 5 81 9 380
2022 Access to information and privacy 49 32 8 0 2 0 9 89 2 65
2022 Security 57 20 7 6 3 2 5 82 10 190
2022 Science and technology 45 23 14 8 7 1 2 70 15 105
2022 Library services 50 33 17 0 0 0 0 83 0 20
2022 Legal services 54 20 0 12 0 0 13 86 14 15
2022 Administration and operations 54 21 10 5 5 1 5 80 10 1650
2022 Human resources 57 22 11 3 3 1 4 82 6 565
2022 Financial management 57 22 10 4 1 0 5 84 6 520
2022 Procurement 55 22 10 3 3 1 6 83 7 1315
2022 Real property 51 24 9 5 4 1 6 80 10 1090
2022 Materiel management 54 21 7 4 8 0 7 80 13 40
2022 Information management 56 24 9 3 3 2 4 85 5 185
2022 Information technology 48 21 13 8 4 2 5 73 13 415
2022 Internal audit 51 26 10 4 2 1 5 82 7 60
2022 Evaluation 55 19 18 5 3 0 0 74 8 35
2022 Data sciences 51 19 12 5 4 0 9 77 10 45
2022 Policy 46 23 16 5 4 2 4 73 10 175
2022 Project management 51 22 13 4 4 1 4 78 8 685
2022 Other services to the public 55 23 8 4 4 2 5 83 8 305
2022 None of the above 51 20 11 5 5 2 7 78 10 605
2020 Client contact centre 54 20 12 6 2 1 3 78 9 955
2020 Compliance, inspection and enforcement 45 30 11 6 2 0 5 80 8 83
2020 Communications or public affairs 51 22 14 4 2 2 4 78 7 401
2020 Access to information and privacy 61 22 5 5 3 0 3 87 8 62
2020 Security 53 24 10 6 4 1 2 79 10 263
2020 Science and technology 38 29 23 7 0 2 2 69 7 108
2020 Library services 50 20 5 10 0 5 10 83 12 20
2020 Legal services 62 10 14 5 0 5 5 79 5 21
2020 Administration and operations 53 24 12 5 3 1 3 79 9 2053
2020 Human resources 55 20 12 6 2 1 3 78 9 671
2020 Financial management 55 24 11 5 2 0 2 81 7 586
2020 Procurement 54 23 12 5 2 1 3 80 7 1384
2020 Real property 52 23 13 5 3 1 3 77 9 1428
2020 Materiel management 54 26 13 3 2 2 2 82 5 53
2020 Information management 59 24 9 3 2 0 4 86 5 268
2020 Information technology 53 24 12 4 2 1 3 81 7 466
2020 Internal audit 56 25 7 7 1 1 2 83 9 68
2020 Evaluation 62 20 4 4 7 4 0 86 11 27
2020 Data sciences 53 22 14 7 2 0 2 76 9 45
2020 Policy 48 24 16 6 3 1 2 74 9 181
2020 Project management 47 27 15 5 3 0 2 76 8 755
2020 Other services to the public 48 26 15 4 3 0 3 77 7 305
2020 None of the above 51 21 14 5 2 2 5 78 7 831
2019 Client contact centre 47 21 17 7 4 1 4 71 11 896
2019 Compliance, inspection and enforcement 47 18 20 4 3 4 4 70 8 100
2019 Communications or public affairs 51 22 14 5 3 1 5 78 8 387
2019 Access to information and privacy 59 9 15 10 3 2 1 71 14 65
2019 Security 52 17 11 5 5 3 6 76 11 229
2019 Science and technology 36 29 22 5 6 1 1 67 11 100
2019 Library services 43 26 11 4 8 0 7 75 13 23
2019 Legal services 49 11 7 16 4 8 5 69 23 26
2019 Administration and operations 50 22 13 6 3 1 3 76 10 1878
2019 Human resources 54 20 13 4 3 1 4 79 8 670
2019 Financial management 48 24 16 4 3 1 3 76 8 598
2019 Procurement 52 23 13 4 4 1 3 78 8 1241
2019 Real property 47 26 14 5 5 1 2 76 10 1298
2019 Materiel management 64 21 7 6 2 0 0 86 8 58
2019 Information management 54 15 14 8 2 2 5 74 11 242
2019 Information technology 51 23 12 4 4 3 3 79 9 448
2019 Internal audit 47 32 6 4 1 1 8 87 6 67
2019 Evaluation 25 33 26 4 4 4 4 63 9 24
2019 Data sciences 46 17 14 12 2 2 7 69 16 46
2019 Policy 53 15 16 8 5 1 2 70 14 159
2019 Project management 46 24 17 5 4 1 3 73 9 635
2019 Other services to the public 44 24 13 7 3 3 4 74 12 365
2019 None of the above 48 21 15 6 3 2 5 74 9 832

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 69 8 4 2 3 3 10 88 7 825
2022 Compliance, inspection and enforcement 70 4 9 2 4 1 10 83 7 90
2022 Communications or public affairs 76 6 3 2 3 2 8 91 5 380
2022 Access to information and privacy 79 9 1 1 0 1 9 97 1 65
2022 Security 76 7 3 3 3 2 6 90 7 190
2022 Science and technology 67 9 4 4 5 4 9 86 10 105
2022 Library services 73 0 10 0 0 6 11 87 0 20
2022 Legal services 66 0 13 7 0 0 14 77 8 15
2022 Administration and operations 75 7 4 2 2 3 6 91 4 1650
2022 Human resources 76 9 2 1 2 4 5 94 3 565
2022 Financial management 74 9 4 1 2 3 7 92 4 520
2022 Procurement 73 8 4 2 3 3 8 90 6 1315
2022 Real property 72 11 3 2 3 2 7 91 5 1090
2022 Materiel management 69 10 0 3 9 2 6 86 14 40
2022 Information management 75 9 4 2 3 1 5 90 6 185
2022 Information technology 73 8 5 2 2 4 6 90 5 415
2022 Internal audit 71 10 3 1 2 4 9 93 3 60
2022 Evaluation 84 5 6 0 2 0 2 92 2 35
2022 Data sciences 77 9 4 0 2 2 6 93 2 45
2022 Policy 67 12 7 1 2 5 5 89 4 175
2022 Project management 71 12 5 2 3 2 5 89 6 685
2022 Other services to the public 78 8 3 1 2 3 7 94 3 305
2022 None of the above 74 6 2 3 2 4 9 92 6 605
2020 Client contact centre 74 9 5 2 2 3 4 90 5 949
2020 Compliance, inspection and enforcement 80 8 4 4 0 1 4 92 4 83
2020 Communications or public affairs 80 6 3 1 2 4 4 93 3 396
2020 Access to information and privacy 82 6 3 0 2 3 3 95 2 62
2020 Security 76 7 7 1 2 3 3 89 4 262
2020 Science and technology 77 14 4 2 0 2 2 94 2 108
2020 Library services 80 5 5 0 0 0 10 95 0 20
2020 Legal services 85 5 0 0 5 5 0 95 5 19
2020 Administration and operations 80 7 4 2 2 2 3 92 4 2044
2020 Human resources 77 7 4 2 2 3 5 91 5 668
2020 Financial management 77 9 4 2 1 3 3 92 4 587
2020 Procurement 78 8 4 2 1 4 3 93 3 1380
2020 Real property 75 10 4 2 3 3 4 90 5 1429
2020 Materiel management 83 9 2 2 2 0 3 95 3 53
2020 Information management 80 9 2 1 1 3 4 96 2 269
2020 Information technology 73 10 4 3 2 4 4 90 5 463
2020 Internal audit 71 12 4 2 3 3 5 90 5 67
2020 Evaluation 75 7 3 7 0 4 4 89 8 27
2020 Data sciences 69 11 7 4 2 2 4 85 7 45
2020 Policy 75 12 3 1 2 3 4 93 3 180
2020 Project management 74 11 4 3 2 3 3 91 5 756
2020 Other services to the public 83 5 4 2 1 1 3 92 3 305
2020 None of the above 79 6 3 1 1 3 6 94 3 829
2019 Client contact centre 70 11 6 2 3 2 5 88 5 894
2019 Compliance, inspection and enforcement 68 12 3 3 4 5 5 89 8 99
2019 Communications or public affairs 82 5 2 2 2 1 6 94 4 389
2019 Access to information and privacy 78 9 3 3 3 3 1 91 6 65
2019 Security 72 9 4 1 4 4 6 90 6 229
2019 Science and technology 72 14 7 3 0 1 3 90 3 99
2019 Library services 84 4 7 0 0 0 4 92 0 23
2019 Legal services 66 19 3 0 0 7 4 96 0 27
2019 Administration and operations 75 8 5 2 3 3 4 90 5 1878
2019 Human resources 77 7 4 2 2 3 6 92 4 670
2019 Financial management 74 8 6 3 2 4 4 88 5 596
2019 Procurement 75 9 4 2 2 4 4 91 5 1240
2019 Real property 71 11 6 2 4 4 2 87 6 1301
2019 Materiel management 78 6 8 2 3 1 2 87 5 57
2019 Information management 75 7 6 3 2 2 5 87 6 245
2019 Information technology 75 7 6 2 3 4 4 88 5 443
2019 Internal audit 71 6 6 2 6 7 3 85 8 67
2019 Evaluation 66 9 9 0 8 4 4 82 9 23
2019 Data sciences 72 10 5 0 4 2 7 90 5 46
2019 Policy 75 6 4 3 2 6 3 90 6 159
2019 Project management 73 8 6 3 3 4 3 87 7 635
2019 Other services to the public 78 6 5 2 1 3 5 91 4 363
2019 None of the above 76 7 3 2 2 3 6 92 5 828

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 68 9 4 1 2 2 14 91 4 825
2022 Compliance, inspection and enforcement 68 16 1 2 2 0 11 94 5 90
2022 Communications or public affairs 73 5 4 2 1 1 13 92 4 380
2022 Access to information and privacy 74 8 4 0 0 0 14 95 0 65
2022 Security 81 5 2 1 0 1 10 96 1 190
2022 Science and technology 75 10 3 0 0 0 12 97 0 105
2022 Library services 37 34 11 6 0 0 11 81 6 20
2022 Legal services 68 5 6 0 0 0 21 93 0 15
2022 Administration and operations 74 8 3 1 1 1 11 94 3 1650
2022 Human resources 75 7 4 0 1 1 11 94 2 565
2022 Financial management 74 8 4 1 1 1 11 94 2 520
2022 Procurement 73 7 3 1 2 2 12 93 3 1315
2022 Real property 75 8 2 1 1 1 11 95 3 1090
2022 Materiel management 70 7 2 3 8 0 9 85 13 40
2022 Information management 78 8 3 1 3 1 7 93 4 185
2022 Information technology 73 8 2 1 1 1 13 95 3 415
2022 Internal audit 59 11 9 0 0 4 17 89 0 60
2022 Evaluation 84 5 0 5 0 0 5 95 5 35
2022 Data sciences 74 10 2 0 0 0 14 97 0 45
2022 Policy 72 9 8 1 2 1 8 88 3 175
2022 Project management 74 9 4 1 1 1 10 92 3 685
2022 Other services to the public 74 7 4 2 1 2 11 93 3 305
2022 None of the above 70 9 2 1 2 2 14 94 4 605
2020 Client contact centre 71 11 6 2 1 2 6 90 4 955
2020 Compliance, inspection and enforcement 78 13 0 2 1 0 6 96 4 83
2020 Communications or public affairs 77 10 1 1 1 2 7 96 2 400
2020 Access to information and privacy 71 16 2 0 0 3 8 98 0 62
2020 Security 79 8 2 2 2 2 5 93 5 263
2020 Science and technology 72 10 4 3 2 1 9 90 5 108
2020 Library services 63 21 0 0 0 0 16 100 0 19
2020 Legal services 76 14 0 0 0 5 5 100 0 21
2020 Administration and operations 77 10 4 1 1 1 6 94 2 2045
2020 Human resources 74 10 5 1 1 1 8 93 2 671
2020 Financial management 79 10 3 1 0 1 6 95 1 588
2020 Procurement 77 10 4 1 1 1 7 94 2 1379
2020 Real property 78 9 3 1 1 2 6 94 2 1425
2020 Materiel management 77 8 3 2 0 5 5 94 2 53
2020 Information management 76 10 3 1 1 1 7 94 2 268
2020 Information technology 78 10 2 1 0 2 7 96 1 464
2020 Internal audit 75 10 4 1 2 3 4 92 3 68
2020 Evaluation 62 7 4 4 0 7 17 91 5 27
2020 Data sciences 75 9 5 0 4 0 7 90 5 45
2020 Policy 76 10 3 1 1 1 8 94 2 180
2020 Project management 79 9 2 2 1 1 6 95 2 753
2020 Other services to the public 76 10 5 2 1 1 5 91 3 305
2020 None of the above 76 8 3 1 1 3 8 95 2 832
2019 Client contact centre 74 11 3 2 0 1 9 94 2 892
2019 Compliance, inspection and enforcement 80 8 1 0 2 1 9 97 2 100
2019 Communications or public affairs 77 5 3 2 1 1 11 93 3 389
2019 Access to information and privacy 77 5 6 2 3 3 4 88 5 65
2019 Security 76 6 3 0 3 2 9 93 4 230
2019 Science and technology 75 11 4 0 1 1 7 94 1 100
2019 Library services 79 12 5 0 0 0 4 95 0 23
2019 Legal services 58 15 0 0 8 11 8 90 10 27
2019 Administration and operations 79 6 3 1 1 1 8 94 2 1865
2019 Human resources 80 5 2 1 1 2 9 95 2 669
2019 Financial management 77 6 5 1 1 2 8 92 2 592
2019 Procurement 80 8 2 1 1 2 7 96 2 1238
2019 Real property 79 7 3 1 1 2 7 94 2 1302
2019 Materiel management 87 3 3 2 0 0 5 95 2 57
2019 Information management 76 4 4 2 3 2 11 91 5 243
2019 Information technology 75 7 3 2 0 3 10 94 2 448
2019 Internal audit 76 6 4 0 0 1 12 95 0 66
2019 Evaluation 84 0 4 0 4 4 4 91 4 25
2019 Data sciences 79 6 0 0 2 2 11 98 2 46
2019 Policy 77 5 4 3 1 1 9 91 5 160
2019 Project management 81 6 2 1 1 1 8 96 2 635
2019 Other services to the public 73 7 5 2 1 2 10 92 3 362
2019 None of the above 76 7 3 1 1 2 10 95 2 827

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 27 32 14 11 11 2 3 62 23 825
2022 Compliance, inspection and enforcement 32 21 10 19 11 2 5 57 32 90
2022 Communications or public affairs 20 35 13 12 13 4 3 59 27 380
2022 Access to information and privacy 36 40 10 4 4 4 1 80 9 65
2022 Security 23 41 7 14 13 1 1 65 27 190
2022 Science and technology 20 39 8 11 18 1 3 62 30 105
2022 Library services 5 16 29 12 27 11 0 24 43 20
2022 Legal services 21 20 5 27 19 7 0 45 49 15
2022 Administration and operations 30 31 11 13 10 3 2 64 24 1650
2022 Human resources 31 35 11 10 6 3 3 70 18 565
2022 Financial management 31 37 11 10 6 3 2 71 17 520
2022 Procurement 30 34 12 10 9 3 2 68 20 1315
2022 Real property 23 36 12 11 13 2 2 62 25 1090
2022 Materiel management 35 15 18 21 8 4 0 51 30 40
2022 Information management 21 32 17 9 14 4 4 57 25 185
2022 Information technology 21 31 12 15 16 2 2 55 33 415
2022 Internal audit 15 36 13 14 13 3 5 56 30 60
2022 Evaluation 32 28 11 17 12 0 0 60 29 35
2022 Data sciences 21 25 27 15 7 5 0 48 24 45
2022 Policy 26 36 8 14 13 4 0 64 28 175
2022 Project management 24 33 11 13 14 2 2 60 29 685
2022 Other services to the public 28 32 14 11 11 1 3 62 23 305
2022 None of the above 25 29 12 11 14 3 5 59 28 605
2020 Client contact centre 30 30 18 9 8 3 2 63 18 957
2020 Compliance, inspection and enforcement 22 29 19 16 13 1 0 52 29 83
2020 Communications or public affairs 26 34 12 12 8 5 3 66 22 400
2020 Access to information and privacy 29 32 21 5 10 2 2 63 15 62
2020 Security 27 30 18 12 11 1 0 58 24 263
2020 Science and technology 20 28 18 12 12 7 3 53 27 107
2020 Library services 14 30 15 20 5 15 0 52 30 20
2020 Legal services 35 15 15 10 5 15 5 62 19 20
2020 Administration and operations 31 30 15 11 8 2 2 64 20 2052
2020 Human resources 31 34 15 11 6 2 2 67 17 671
2020 Financial management 33 31 15 8 6 4 2 68 16 588
2020 Procurement 36 32 11 10 8 2 2 70 19 1387
2020 Real property 26 30 17 11 11 2 3 59 24 1432
2020 Materiel management 27 15 32 11 8 5 2 45 20 53
2020 Information management 28 30 18 11 8 2 3 61 20 271
2020 Information technology 24 29 17 16 10 3 2 55 27 467
2020 Internal audit 25 26 24 10 10 4 0 54 22 68
2020 Evaluation 24 51 7 7 10 0 0 75 17 27
2020 Data sciences 26 26 18 11 13 2 2 55 26 45
2020 Policy 25 32 15 15 8 4 2 61 24 181
2020 Project management 26 30 16 13 11 3 1 58 25 758
2020 Other services to the public 27 28 19 12 9 3 2 58 22 304
2020 None of the above 23 30 15 11 11 5 6 59 24 833
2019 Client contact centre 28 30 17 10 11 3 2 60 22 896
2019 Compliance, inspection and enforcement 21 33 14 12 13 4 4 58 27 100
2019 Communications or public affairs 21 33 13 14 11 4 4 58 28 389
2019 Access to information and privacy 30 40 9 6 9 3 1 74 16 64
2019 Security 28 27 14 12 14 2 2 58 28 230
2019 Science and technology 14 36 21 17 9 1 1 51 27 101
2019 Library services 15 29 22 12 13 10 0 48 28 23
2019 Legal services 14 23 19 15 14 11 4 44 34 27
2019 Administration and operations 31 31 14 12 9 2 1 63 22 1882
2019 Human resources 26 36 15 12 7 1 3 65 19 671
2019 Financial management 29 32 15 10 9 3 2 65 20 597
2019 Procurement 31 33 13 10 10 2 1 65 21 1244
2019 Real property 22 32 14 13 15 1 2 57 29 1309
2019 Materiel management 35 34 20 8 3 0 0 69 11 58
2019 Information management 26 29 16 11 10 3 3 59 23 245
2019 Information technology 23 31 15 13 15 1 1 56 28 450
2019 Internal audit 20 33 24 12 7 4 0 55 20 67
2019 Evaluation 8 36 18 15 11 0 12 50 30 25
2019 Data sciences 23 28 14 10 12 9 3 58 25 46
2019 Policy 24 34 13 10 12 3 3 62 23 160
2019 Project management 23 31 14 15 13 2 1 56 29 634
2019 Other services to the public 26 29 20 13 8 4 1 57 22 370
2019 None of the above 22 27 18 13 12 3 4 53 27 837
2018 Client contact centre 23 32 19 11 12 2 1 57 24 656
2018 Compliance, inspection and enforcement 13 22 26 19 19 1 0 35 39 66
2018 Communications or public affairs 18 34 15 17 10 3 3 55 29 328
2018 Access to information and privacy 28 27 13 10 16 4 2 58 28 57
2018 Security 19 32 13 14 19 2 1 53 34 209
2018 Science and technology 10 28 23 23 14 0 2 39 38 81
2018 Library services 0 43 25 19 14 0 0 43 33 21
2018 Legal services 9 33 10 14 34 0 0 43 48 21
2018 Administration and operations 24 32 14 14 13 2 2 58 27 1525
2018 Human resources 24 35 15 11 10 2 2 62 22 549
2018 Financial management 25 35 17 10 10 1 2 62 21 542
2018 Procurement 27 30 16 12 12 2 1 59 24 1130
2018 Real property 22 29 17 14 15 2 2 53 30 1111
2018 Materiel management 19 30 10 14 23 4 0 51 39 59
2018 Information management 24 27 17 12 13 5 1 54 27 238
2018 Information technology 21 28 20 15 14 1 1 50 30 412
2018 Internal audit 30 42 7 11 9 2 0 73 20 53
2018 Evaluation 11 41 14 22 7 4 0 55 30 27
2018 Data sciences 20 33 17 13 15 3 0 54 28 30
2018 Policy 17 32 17 19 14 2 0 50 33 151
2018 Project management 25 26 16 15 15 2 1 52 31 567
2018 Other services to the public 26 32 16 13 8 3 3 61 22 242
2018 None of the above 19 27 16 14 17 4 3 50 33 610

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 30 17 10 7 0 1 64 18 825
2022 Compliance, inspection and enforcement 40 41 12 6 1 0 0 81 7 90
2022 Communications or public affairs 25 31 18 15 11 0 1 56 26 380
2022 Access to information and privacy 50 31 11 4 4 0 0 82 8 65
2022 Security 39 38 10 8 4 1 0 78 12 190
2022 Science and technology 26 41 18 10 5 0 1 68 14 105
2022 Library services 38 28 18 0 16 0 0 66 16 20
2022 Legal services 49 18 6 13 6 0 7 73 21 15
2022 Administration and operations 40 33 13 8 5 0 0 74 13 1645
2022 Human resources 34 36 15 9 5 0 0 71 14 560
2022 Financial management 38 42 9 6 5 0 0 80 11 520
2022 Procurement 38 39 12 7 4 0 0 77 11 1310
2022 Real property 38 39 11 7 5 0 0 77 12 1090
2022 Materiel management 43 27 18 7 6 0 0 70 13 40
2022 Information management 35 36 18 7 3 0 1 72 10 185
2022 Information technology 36 38 10 8 6 1 0 75 15 415
2022 Internal audit 38 42 14 3 3 0 0 80 6 60
2022 Evaluation 37 36 17 5 6 0 0 73 11 35
2022 Data sciences 35 36 17 6 6 0 0 71 12 45
2022 Policy 34 37 11 12 6 0 1 71 18 175
2022 Project management 35 40 11 9 4 0 0 75 14 685
2022 Other services to the public 32 32 14 10 11 0 1 65 22 305
2022 None of the above 29 34 12 12 12 0 1 63 24 605
2020 Client contact centre 34 32 17 12 4 0 1 67 16 950
2020 Compliance, inspection and enforcement 38 35 17 7 2 0 0 74 10 82
2020 Communications or public affairs 28 32 17 14 8 0 0 61 22 400
2020 Access to information and privacy 45 27 15 8 3 0 2 74 12 62
2020 Security 41 34 11 8 5 0 0 76 13 261
2020 Science and technology 41 34 15 6 5 0 0 74 11 108
2020 Library services 20 55 10 15 0 0 0 75 15 20
2020 Legal services 47 32 11 0 5 5 0 83 6 19
2020 Administration and operations 39 36 13 8 3 0 0 75 11 2046
2020 Human resources 41 36 12 6 3 0 1 78 10 666
2020 Financial management 39 41 11 6 2 0 0 81 8 587
2020 Procurement 41 37 12 7 2 0 0 78 9 1380
2020 Real property 37 40 12 6 5 0 0 77 11 1425
2020 Materiel management 40 26 25 5 5 0 0 66 9 53
2020 Information management 36 39 15 6 3 0 1 76 10 269
2020 Information technology 39 39 11 9 2 0 0 79 11 461
2020 Internal audit 35 41 4 10 6 0 3 79 17 68
2020 Evaluation 52 38 0 4 7 0 0 90 10 27
2020 Data sciences 40 37 9 9 5 0 0 77 14 44
2020 Policy 39 37 10 9 4 1 0 76 13 180
2020 Project management 37 38 12 8 4 0 0 76 12 755
2020 Other services to the public 29 34 13 14 8 1 2 64 22 304
2020 None of the above 27 32 17 13 10 0 0 60 23 832
2019 Client contact centre 27 33 20 11 8 1 0 60 19 894
2019 Compliance, inspection and enforcement 33 40 15 12 0 0 0 73 12 99
2019 Communications or public affairs 22 36 16 15 9 1 0 59 25 390
2019 Access to information and privacy 38 36 14 8 3 0 2 75 11 65
2019 Security 37 32 17 7 7 0 0 69 13 228
2019 Science and technology 23 39 21 8 9 0 0 62 17 99
2019 Library services 27 38 13 12 9 0 0 66 21 23
2019 Legal services 25 39 20 8 7 0 0 64 15 27
2019 Administration and operations 34 35 15 9 6 1 0 70 15 1875
2019 Human resources 32 39 14 9 5 0 1 72 14 668
2019 Financial management 32 38 17 8 4 0 0 70 12 594
2019 Procurement 35 39 15 7 3 0 0 75 10 1235
2019 Real property 32 39 13 10 5 0 0 71 15 1299
2019 Materiel management 51 30 12 5 3 0 0 81 8 57
2019 Information management 33 43 14 7 4 0 0 76 10 243
2019 Information technology 34 45 11 7 3 0 0 79 10 448
2019 Internal audit 35 45 7 10 3 0 0 80 13 67
2019 Evaluation 25 59 4 8 4 0 0 84 12 25
2019 Data sciences 35 44 4 8 8 0 0 79 16 46
2019 Policy 39 35 11 7 8 0 0 74 15 160
2019 Project management 30 41 14 9 5 0 0 72 14 635
2019 Other services to the public 24 32 22 13 8 1 1 57 21 364
2019 None of the above 25 30 19 13 11 1 1 56 25 834
2018 Client contact centre 24 36 18 12 9 0 1 60 21 650
2018 Compliance, inspection and enforcement 14 53 15 12 6 0 0 67 18 66
2018 Communications or public affairs 22 38 13 18 7 0 1 61 26 329
2018 Access to information and privacy 26 49 11 7 5 0 2 76 13 56
2018 Security 30 42 10 8 8 1 1 74 17 208
2018 Science and technology 30 32 20 11 7 0 0 62 19 81
2018 Library services 25 49 15 11 0 0 0 74 11 20
2018 Legal services 9 43 14 20 9 0 5 55 31 21
2018 Administration and operations 29 40 14 10 6 0 1 69 16 1516
2018 Human resources 29 37 16 10 6 0 1 67 16 552
2018 Financial management 33 39 15 8 5 0 0 72 13 538
2018 Procurement 34 41 13 8 4 0 0 75 12 1119
2018 Real property 31 38 14 10 7 0 0 69 16 1109
2018 Materiel management 30 41 19 3 7 0 0 71 10 60
2018 Information management 31 36 15 11 6 0 0 68 17 236
2018 Information technology 34 41 12 7 6 0 0 75 12 411
2018 Internal audit 41 33 8 9 7 0 2 76 16 54
2018 Evaluation 34 52 0 7 7 0 0 86 14 27
2018 Data sciences 50 35 6 6 3 0 0 85 9 30
2018 Policy 34 33 14 14 4 0 0 67 18 152
2018 Project management 26 40 15 13 5 0 0 67 18 571
2018 Other services to the public 23 32 21 13 9 1 1 56 22 240
2018 None of the above 22 32 16 16 14 0 0 54 30 608

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 32 18 8 5 0 1 70 13 825
2022 Compliance, inspection and enforcement 43 35 12 8 2 0 0 78 10 90
2022 Communications or public affairs 28 31 22 11 6 1 2 60 18 380
2022 Access to information and privacy 52 29 15 4 0 0 0 81 4 65
2022 Security 43 34 13 5 4 0 0 78 9 190
2022 Science and technology 37 37 15 5 6 0 0 74 11 105
2022 Library services 21 46 22 0 10 0 0 68 10 20
2022 Legal services 41 39 6 0 6 7 0 87 7 15
2022 Administration and operations 46 33 11 6 4 0 0 79 10 1650
2022 Human resources 43 34 13 7 2 0 0 77 9 565
2022 Financial management 46 36 12 3 3 0 0 82 6 520
2022 Procurement 41 36 14 5 3 0 0 77 8 1310
2022 Real property 42 35 13 5 4 0 0 77 9 1090
2022 Materiel management 39 31 18 5 6 2 0 71 11 40
2022 Information management 39 35 12 10 3 0 0 74 13 185
2022 Information technology 42 33 13 8 4 0 0 75 12 415
2022 Internal audit 37 43 11 7 2 0 0 80 9 60
2022 Evaluation 33 35 23 0 9 0 0 68 9 35
2022 Data sciences 51 37 12 0 0 0 0 88 0 45
2022 Policy 38 38 12 9 2 0 0 76 11 175
2022 Project management 39 37 12 8 4 0 0 76 12 685
2022 Other services to the public 37 32 18 5 7 0 1 69 13 305
2022 None of the above 35 30 16 11 6 1 2 66 17 605
2020 Client contact centre 39 32 17 9 3 0 1 71 12 951
2020 Compliance, inspection and enforcement 37 34 17 8 4 0 0 71 12 82
2020 Communications or public affairs 35 28 18 11 5 1 1 65 17 401
2020 Access to information and privacy 47 29 10 7 5 0 3 78 12 62
2020 Security 46 28 13 6 6 0 0 75 12 261
2020 Science and technology 46 32 12 8 2 0 1 79 9 108
2020 Library services 15 46 25 15 0 0 0 61 15 20
2020 Legal services 38 53 0 5 0 5 0 95 5 21
2020 Administration and operations 45 32 13 6 3 0 0 77 9 2047
2020 Human resources 45 34 12 5 3 0 0 79 8 669
2020 Financial management 43 39 12 4 2 0 0 82 6 588
2020 Procurement 44 33 14 6 2 0 0 78 8 1385
2020 Real property 42 35 13 5 4 0 0 77 10 1422
2020 Materiel management 45 28 13 8 6 0 0 73 14 53
2020 Information management 42 32 15 6 4 0 0 74 11 271
2020 Information technology 42 34 15 7 2 0 0 76 9 466
2020 Internal audit 38 35 7 13 4 0 1 74 18 68
2020 Evaluation 47 25 10 14 3 0 0 72 17 27
2020 Data sciences 42 31 18 7 2 0 0 73 9 45
2020 Policy 42 34 9 9 5 0 0 77 14 180
2020 Project management 39 34 14 9 5 0 0 73 13 755
2020 Other services to the public 34 33 19 8 5 1 1 68 13 306
2020 None of the above 33 31 18 11 5 1 1 65 17 831
2019 Client contact centre 31 33 21 9 5 0 1 64 15 895
2019 Compliance, inspection and enforcement 37 37 17 5 3 0 0 74 8 100
2019 Communications or public affairs 30 34 17 12 8 0 1 64 20 389
2019 Access to information and privacy 42 36 11 8 3 0 0 77 11 65
2019 Security 36 33 18 6 6 0 1 70 12 228
2019 Science and technology 28 38 15 13 6 0 0 66 19 101
2019 Library services 33 26 16 21 4 0 0 59 25 23
2019 Legal services 39 18 22 8 13 0 0 57 21 27
2019 Administration and operations 40 34 14 7 4 0 0 74 11 1877
2019 Human resources 39 36 14 7 4 0 0 74 11 670
2019 Financial management 40 34 16 7 4 0 0 74 10 597
2019 Procurement 40 37 13 7 4 0 0 76 11 1243
2019 Real property 37 35 14 8 5 0 0 72 13 1305
2019 Materiel management 42 36 19 1 2 0 0 78 3 58
2019 Information management 38 39 12 7 3 0 0 78 10 244
2019 Information technology 39 36 13 8 3 0 0 76 11 448
2019 Internal audit 42 34 12 9 3 0 0 76 12 67
2019 Evaluation 39 40 13 4 4 0 0 79 9 24
2019 Data sciences 46 35 4 10 4 0 0 81 14 46
2019 Policy 45 30 12 6 8 0 0 74 14 160
2019 Project management 35 35 16 8 6 0 0 70 14 632
2019 Other services to the public 28 35 20 10 6 0 1 64 15 367
2019 None of the above 30 29 21 10 8 0 1 61 18 833
2018 Client contact centre 29 34 19 10 7 0 0 64 17 652
2018 Compliance, inspection and enforcement 26 37 16 13 7 0 0 63 21 66
2018 Communications or public affairs 28 32 18 13 6 1 1 61 20 328
2018 Access to information and privacy 37 26 19 5 12 0 0 63 18 58
2018 Security 37 31 14 10 8 0 1 69 18 208
2018 Science and technology 22 38 26 8 5 0 0 61 13 81
2018 Library services 32 33 20 15 0 0 0 65 15 21
2018 Legal services 10 49 5 15 21 0 0 59 36 20
2018 Administration and operations 36 36 15 8 5 0 0 72 13 1518
2018 Human resources 37 35 15 7 5 0 0 73 12 552
2018 Financial management 36 38 15 6 4 0 0 74 11 540
2018 Procurement 37 37 14 8 4 0 0 75 11 1115
2018 Real property 34 34 16 9 7 0 0 68 16 1109
2018 Materiel management 37 34 15 7 7 0 0 71 14 59
2018 Information management 34 36 16 8 5 0 0 70 14 236
2018 Information technology 34 38 16 8 4 0 0 72 12 413
2018 Internal audit 43 26 17 9 3 0 2 70 12 53
2018 Evaluation 49 29 4 7 11 0 0 78 18 27
2018 Data sciences 59 32 0 6 3 0 0 91 9 30
2018 Policy 37 36 13 10 4 0 0 73 14 150
2018 Project management 30 36 16 13 5 0 0 66 18 572
2018 Other services to the public 29 29 21 14 6 0 0 59 20 242
2018 None of the above 26 30 20 13 9 0 1 56 23 607

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 34 13 5 3 0 0 79 8 830
2022 Compliance, inspection and enforcement 50 33 9 5 2 0 0 83 7 90
2022 Communications or public affairs 33 40 13 7 6 0 0 73 13 380
2022 Access to information and privacy 51 36 6 6 0 0 0 87 6 65
2022 Security 44 32 12 8 4 0 0 77 11 190
2022 Science and technology 33 41 13 8 5 0 0 75 13 105
2022 Library services 39 40 13 5 4 0 0 78 9 20
2022 Legal services 47 28 6 5 6 7 0 81 13 15
2022 Administration and operations 48 35 9 5 3 0 0 84 7 1650
2022 Human resources 48 36 10 5 1 0 0 83 6 565
2022 Financial management 48 36 10 4 2 0 0 84 6 520
2022 Procurement 45 38 9 6 2 0 0 83 8 1310
2022 Real property 41 38 12 6 3 0 0 79 9 1090
2022 Materiel management 40 27 12 22 0 0 0 67 22 40
2022 Information management 41 40 9 7 2 0 0 82 9 185
2022 Information technology 39 33 14 9 5 0 0 72 14 415
2022 Internal audit 56 29 8 5 2 0 0 85 7 60
2022 Evaluation 42 33 18 3 5 0 0 75 7 35
2022 Data sciences 42 37 12 6 2 0 0 79 8 45
2022 Policy 40 35 7 10 4 1 3 78 14 175
2022 Project management 40 37 13 7 2 0 0 77 10 685
2022 Other services to the public 45 29 13 6 7 0 0 74 13 305
2022 None of the above 37 33 14 9 7 0 0 70 16 605
2020 Client contact centre 42 38 11 7 2 0 0 81 8 943
2020 Compliance, inspection and enforcement 35 40 14 8 3 0 0 76 10 82
2020 Communications or public affairs 38 40 10 9 3 0 0 78 12 401
2020 Access to information and privacy 50 31 8 7 3 2 0 82 10 62
2020 Security 46 34 10 7 4 0 0 80 10 260
2020 Science and technology 36 42 10 8 3 1 1 79 11 107
2020 Library services 11 58 26 0 5 0 0 68 5 19
2020 Legal services 47 39 9 5 0 0 0 86 5 21
2020 Administration and operations 43 39 11 6 2 0 0 82 8 2025
2020 Human resources 45 38 8 6 2 0 0 83 8 665
2020 Financial management 44 40 7 6 2 1 0 85 7 581
2020 Procurement 44 39 9 5 2 0 0 83 7 1376
2020 Real property 38 40 11 7 4 0 0 78 11 1414
2020 Materiel management 44 25 20 8 3 0 0 69 11 53
2020 Information management 45 39 8 6 2 0 0 84 8 267
2020 Information technology 38 40 12 7 2 0 1 79 9 466
2020 Internal audit 31 38 13 12 4 0 1 70 16 68
2020 Evaluation 57 28 4 7 3 0 0 86 11 26
2020 Data sciences 37 29 18 9 7 0 0 66 16 45
2020 Policy 39 38 11 10 2 0 0 77 12 179
2020 Project management 36 39 14 8 3 0 0 75 11 750
2020 Other services to the public 38 36 16 7 2 0 0 75 9 302
2020 None of the above 33 45 12 8 2 0 0 78 10 826
2019 Client contact centre 35 41 15 7 2 0 0 76 9 888
2019 Compliance, inspection and enforcement 39 35 14 6 4 1 0 75 11 99
2019 Communications or public affairs 28 47 13 8 4 0 0 76 12 387
2019 Access to information and privacy 43 32 8 12 3 0 2 76 15 63
2019 Security 38 37 12 8 5 0 0 74 13 224
2019 Science and technology 24 44 18 11 3 0 0 68 14 99
2019 Library services 23 62 4 4 7 0 0 84 11 23
2019 Legal services 38 23 20 20 0 0 0 60 20 26
2019 Administration and operations 38 39 11 9 2 0 0 77 11 1852
2019 Human resources 37 44 9 7 3 0 0 80 10 662
2019 Financial management 34 43 11 7 5 0 0 78 11 591
2019 Procurement 37 42 11 6 3 0 0 80 9 1225
2019 Real property 31 43 13 9 4 0 0 73 13 1287
2019 Materiel management 47 36 8 8 2 0 0 83 9 57
2019 Information management 39 40 11 7 2 0 0 80 9 239
2019 Information technology 36 41 11 8 4 1 0 78 11 441
2019 Internal audit 30 45 15 4 6 0 0 75 10 66
2019 Evaluation 25 47 12 8 8 0 0 72 16 25
2019 Data sciences 26 51 9 6 8 0 0 77 14 46
2019 Policy 38 38 12 6 6 1 1 77 11 158
2019 Project management 31 39 17 9 4 0 0 71 13 625
2019 Other services to the public 33 42 12 8 4 0 0 75 13 369
2019 None of the above 31 38 14 10 6 0 0 69 16 830
2018 Client contact centre 30 40 14 9 6 0 0 70 16 652
2018 Compliance, inspection and enforcement 22 39 19 12 7 0 0 61 20 66
2018 Communications or public affairs 24 40 20 11 4 0 1 65 15 329
2018 Access to information and privacy 36 32 14 13 5 0 0 68 18 57
2018 Security 38 33 13 8 7 0 0 72 16 207
2018 Science and technology 19 40 21 15 6 0 0 59 20 82
2018 Library services 33 33 29 5 0 0 0 67 5 21
2018 Legal services 9 32 30 9 14 5 0 44 25 21
2018 Administration and operations 33 36 15 10 5 0 0 69 16 1514
2018 Human resources 33 40 13 9 5 0 0 72 14 554
2018 Financial management 31 41 15 8 5 0 0 72 13 538
2018 Procurement 37 38 14 8 3 0 0 75 11 1123
2018 Real property 32 35 16 9 7 0 0 67 16 1109
2018 Materiel management 36 39 12 7 7 0 0 74 14 59
2018 Information management 35 33 16 8 6 0 0 70 14 237
2018 Information technology 35 34 12 11 8 0 0 70 19 414
2018 Internal audit 45 31 10 5 3 0 5 80 9 53
2018 Evaluation 23 41 22 4 7 4 0 66 11 27
2018 Data sciences 51 28 12 3 6 0 0 79 9 30
2018 Policy 35 35 12 10 6 0 2 72 16 152
2018 Project management 25 40 17 12 5 1 0 65 17 571
2018 Other services to the public 30 38 12 13 7 0 0 68 20 241
2018 None of the above 24 32 18 14 10 0 1 57 24 606

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 26 33 20 9 5 5 1 63 15 825
2022 Compliance, inspection and enforcement 31 48 14 4 1 1 1 81 5 90
2022 Communications or public affairs 18 34 17 13 6 10 1 59 22 380
2022 Access to information and privacy 33 41 13 3 2 6 1 80 5 65
2022 Security 27 41 16 9 6 2 0 69 15 185
2022 Science and technology 29 41 21 5 4 0 0 70 9 105
2022 Library services 10 36 28 0 4 22 0 59 5 20
2022 Legal services 19 34 7 13 12 15 0 62 29 15
2022 Administration and operations 29 38 18 7 4 5 1 70 11 1650
2022 Human resources 30 38 16 6 3 7 1 74 9 565
2022 Financial management 30 45 14 6 2 3 1 77 8 520
2022 Procurement 28 40 17 7 4 4 0 72 11 1310
2022 Real property 27 40 17 8 4 3 1 70 13 1090
2022 Materiel management 35 29 16 2 13 5 0 67 16 40
2022 Information management 22 37 20 10 5 6 0 63 16 185
2022 Information technology 22 41 16 10 5 5 0 67 16 415
2022 Internal audit 19 45 20 6 3 2 5 69 10 60
2022 Evaluation 27 34 18 2 9 10 0 68 12 35
2022 Data sciences 24 52 16 6 0 2 0 77 6 45
2022 Policy 25 35 21 12 3 4 0 62 16 175
2022 Project management 27 40 15 9 5 3 0 69 15 685
2022 Other services to the public 28 31 18 9 9 4 0 62 19 305
2022 None of the above 24 31 19 10 8 8 1 60 19 610
2020 Client contact centre 26 38 21 4 4 6 1 69 8 951
2020 Compliance, inspection and enforcement 16 45 21 14 2 1 0 62 17 83
2020 Communications or public affairs 17 40 19 12 4 7 1 62 18 399
2020 Access to information and privacy 26 40 6 15 3 10 0 73 20 62
2020 Security 29 40 15 9 4 3 0 71 13 263
2020 Science and technology 25 44 15 9 2 6 0 73 12 108
2020 Library services 10 39 20 25 0 5 0 52 26 20
2020 Legal services 38 29 29 0 0 5 0 70 0 21
2020 Administration and operations 32 39 17 6 2 4 1 74 8 2049
2020 Human resources 29 41 20 5 2 3 0 72 7 665
2020 Financial management 28 43 18 4 2 4 1 75 6 589
2020 Procurement 31 40 17 6 2 4 1 74 8 1382
2020 Real property 26 43 18 6 4 3 0 71 11 1425
2020 Materiel management 30 36 23 10 0 2 0 67 10 53
2020 Information management 30 42 16 5 2 5 0 75 8 269
2020 Information technology 24 42 17 7 3 6 1 71 11 467
2020 Internal audit 32 32 24 6 4 1 0 65 10 68
2020 Evaluation 31 44 7 4 0 14 0 88 4 27
2020 Data sciences 35 27 18 16 5 0 0 62 20 45
2020 Policy 22 47 14 10 3 3 1 72 14 181
2020 Project management 25 44 17 8 3 3 0 71 11 756
2020 Other services to the public 21 42 18 9 3 7 0 67 14 305
2020 None of the above 24 32 18 12 3 9 1 63 18 829
2019 Client contact centre 22 36 24 8 4 6 1 62 13 896
2019 Compliance, inspection and enforcement 22 47 15 9 3 3 0 72 13 100
2019 Communications or public affairs 15 41 20 13 5 7 0 60 19 389
2019 Access to information and privacy 23 40 17 8 3 7 1 69 12 65
2019 Security 21 42 20 7 5 4 0 66 13 230
2019 Science and technology 12 44 22 9 6 5 1 61 16 101
2019 Library services 17 39 20 10 9 4 0 59 20 23
2019 Legal services 30 26 25 11 4 3 0 58 15 26
2019 Administration and operations 27 37 20 8 4 4 1 67 12 1888
2019 Human resources 23 45 19 8 1 4 0 71 9 669
2019 Financial management 23 44 20 6 3 5 0 70 9 597
2019 Procurement 26 40 19 8 2 4 0 69 11 1238
2019 Real property 20 44 20 8 3 3 1 67 12 1308
2019 Materiel management 31 48 15 5 0 2 0 80 5 58
2019 Information management 24 42 18 11 1 3 1 69 12 246
2019 Information technology 21 41 22 8 2 6 0 66 11 444
2019 Internal audit 23 37 28 7 1 2 2 62 9 67
2019 Evaluation 20 44 25 0 4 8 0 69 4 25
2019 Data sciences 22 28 21 12 11 5 2 53 24 46
2019 Policy 19 42 22 10 4 3 0 63 14 160
2019 Project management 20 43 19 11 4 3 0 65 15 637
2019 Other services to the public 21 33 21 13 3 7 2 59 18 368
2019 None of the above 19 33 23 11 6 9 0 57 18 835
2018 Client contact centre 20 34 25 10 5 5 0 57 16 656
2018 Compliance, inspection and enforcement 9 37 28 9 13 4 0 48 23 66
2018 Communications or public affairs 14 34 27 13 5 6 0 51 20 328
2018 Access to information and privacy 16 39 26 9 7 2 0 57 16 57
2018 Security 19 40 19 11 7 4 0 62 19 209
2018 Science and technology 10 47 22 12 7 3 0 59 19 82
2018 Library services 9 49 15 22 0 5 0 61 23 20
2018 Legal services 9 51 5 14 15 5 0 64 30 21
2018 Administration and operations 23 37 22 9 5 4 1 62 14 1528
2018 Human resources 24 40 20 7 4 4 0 67 12 553
2018 Financial management 21 44 19 6 4 5 1 69 11 544
2018 Procurement 25 38 23 6 4 4 0 65 11 1127
2018 Real property 22 37 25 7 6 3 0 61 13 1112
2018 Materiel management 23 38 15 6 14 5 0 64 21 59
2018 Information management 27 31 27 7 3 5 0 61 11 240
2018 Information technology 20 39 23 9 6 3 0 61 16 414
2018 Internal audit 28 36 26 7 2 2 0 65 9 54
2018 Evaluation 15 49 18 4 7 7 0 69 12 27
2018 Data sciences 32 41 9 6 9 3 0 76 15 30
2018 Policy 19 37 27 6 7 3 1 58 14 151
2018 Project management 22 36 21 11 7 3 0 60 18 571
2018 Other services to the public 22 32 18 15 5 7 0 58 23 241
2018 None of the above 18 31 23 11 10 7 0 52 23 609

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 31 11 6 2 0 1 81 8 825
2022 Compliance, inspection and enforcement 67 25 2 2 3 0 0 93 5 90
2022 Communications or public affairs 44 33 11 8 2 1 1 78 11 380
2022 Access to information and privacy 62 24 8 6 0 0 0 86 6 65
2022 Security 52 31 7 5 5 0 0 83 10 190
2022 Science and technology 41 40 8 6 4 0 2 82 10 105
2022 Library services 33 45 11 6 4 0 0 78 10 20
2022 Legal services 68 6 14 7 5 0 0 74 12 15
2022 Administration and operations 55 30 7 5 3 0 0 86 7 1650
2022 Human resources 59 26 7 6 2 0 0 85 8 565
2022 Financial management 51 36 6 4 3 0 0 87 7 520
2022 Procurement 53 30 8 6 3 0 0 83 9 1315
2022 Real property 48 34 9 6 3 0 0 82 9 1090
2022 Materiel management 39 43 7 5 0 0 6 88 5 40
2022 Information management 53 28 11 4 2 1 1 83 6 185
2022 Information technology 51 31 8 5 4 0 1 83 9 415
2022 Internal audit 49 34 7 7 2 0 0 84 10 60
2022 Evaluation 52 32 0 5 8 0 3 87 13 35
2022 Data sciences 44 23 17 9 8 0 0 67 17 45
2022 Policy 46 31 11 8 3 0 0 78 11 175
2022 Project management 48 33 10 6 3 0 0 81 9 685
2022 Other services to the public 50 30 10 7 3 0 1 80 10 305
2022 None of the above 47 31 10 6 4 0 1 79 11 605
2020 Client contact centre 50 31 11 5 2 0 1 82 7 953
2020 Compliance, inspection and enforcement 63 24 7 6 0 0 0 87 6 83
2020 Communications or public affairs 43 31 12 8 4 1 1 76 12 400
2020 Access to information and privacy 60 27 8 3 2 0 0 87 5 62
2020 Security 57 26 8 6 3 0 0 83 9 260
2020 Science and technology 43 40 8 4 3 0 1 84 8 108
2020 Library services 15 55 10 15 0 0 5 74 16 20
2020 Legal services 56 34 5 0 0 5 0 95 0 21
2020 Administration and operations 55 28 9 5 2 0 0 84 7 2048
2020 Human resources 57 27 7 6 3 0 0 84 9 669
2020 Financial management 52 34 7 5 1 0 1 87 6 586
2020 Procurement 54 28 8 6 3 0 0 83 9 1387
2020 Real property 48 32 10 7 4 0 0 80 10 1427
2020 Materiel management 42 33 16 6 3 0 0 74 9 53
2020 Information management 57 31 8 3 1 0 0 88 4 268
2020 Information technology 52 31 8 6 1 1 0 84 8 464
2020 Internal audit 44 34 12 4 6 0 0 78 10 68
2020 Evaluation 59 21 4 7 7 4 0 82 14 27
2020 Data sciences 41 36 4 5 14 0 0 78 18 44
2020 Policy 44 31 12 9 4 0 1 75 13 180
2020 Project management 49 29 12 6 3 0 0 79 10 755
2020 Other services to the public 46 32 12 5 2 1 1 80 7 305
2020 None of the above 44 33 10 7 3 1 1 79 10 830
2019 Client contact centre 45 33 11 6 4 0 1 79 10 895
2019 Compliance, inspection and enforcement 50 34 7 6 4 0 0 84 10 98
2019 Communications or public affairs 45 37 8 5 4 0 1 83 8 391
2019 Access to information and privacy 63 24 5 3 5 0 0 87 8 64
2019 Security 51 29 9 7 4 0 0 80 11 229
2019 Science and technology 35 46 10 6 3 0 0 81 9 101
2019 Library services 22 42 9 8 7 0 11 72 17 23
2019 Legal services 48 23 11 11 8 0 0 71 19 27
2019 Administration and operations 52 30 9 5 3 1 0 83 8 1881
2019 Human resources 57 27 6 5 4 0 1 85 9 667
2019 Financial management 47 35 9 7 3 0 0 82 10 597
2019 Procurement 50 34 9 5 3 0 0 84 7 1237
2019 Real property 47 33 10 6 4 0 0 80 10 1302
2019 Materiel management 64 23 6 6 0 0 0 87 6 58
2019 Information management 55 27 10 6 1 1 0 83 7 244
2019 Information technology 53 30 8 4 3 0 1 84 8 446
2019 Internal audit 53 27 10 6 3 0 1 81 9 67
2019 Evaluation 36 52 5 0 7 0 0 87 7 25
2019 Data sciences 56 32 5 4 4 0 0 87 8 45
2019 Policy 53 28 10 4 5 0 0 81 9 158
2019 Project management 47 32 11 6 2 1 1 80 9 631
2019 Other services to the public 48 33 9 6 3 1 1 82 9 370
2019 None of the above 46 31 10 7 5 0 1 78 12 833
2018 Client contact centre 42 37 9 6 4 0 1 80 10 657
2018 Compliance, inspection and enforcement 45 36 5 9 4 0 0 81 13 65
2018 Communications or public affairs 44 37 10 5 3 0 0 82 8 328
2018 Access to information and privacy 39 40 11 3 3 0 4 82 7 58
2018 Security 45 30 9 9 5 0 1 77 14 209
2018 Science and technology 39 35 10 11 3 1 1 76 14 81
2018 Library services 28 57 5 6 0 0 5 89 6 21
2018 Legal services 38 24 15 14 5 0 5 65 20 21
2018 Administration and operations 46 35 9 6 3 0 0 82 9 1522
2018 Human resources 54 30 9 4 2 0 1 85 6 552
2018 Financial management 42 37 10 8 3 0 0 80 11 540
2018 Procurement 49 33 9 5 2 0 1 83 8 1131
2018 Real property 46 33 11 6 4 0 0 79 10 1114
2018 Materiel management 46 28 10 10 4 1 0 76 15 59
2018 Information management 51 31 9 4 4 0 1 83 9 240
2018 Information technology 51 34 7 5 3 0 0 84 8 412
2018 Internal audit 55 26 9 2 7 0 2 82 9 54
2018 Evaluation 56 22 8 4 7 4 0 81 11 27
2018 Data sciences 42 29 16 6 0 8 0 76 7 30
2018 Policy 50 33 9 4 4 0 0 83 8 152
2018 Project management 40 35 12 8 4 1 1 76 11 575
2018 Other services to the public 42 36 13 5 4 0 0 78 9 243
2018 None of the above 39 35 12 8 5 1 1 75 13 611

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 30 12 4 1 0 1 83 5 830
2022 Compliance, inspection and enforcement 40 42 12 3 3 0 0 81 6 90
2022 Communications or public affairs 47 32 13 6 2 0 0 79 8 380
2022 Access to information and privacy 50 27 14 1 5 3 0 79 7 65
2022 Security 43 27 12 8 9 0 0 71 17 190
2022 Science and technology 38 30 17 10 5 0 0 69 15 105
2022 Library services 62 33 5 0 0 0 0 95 0 20
2022 Legal services 57 26 5 6 6 0 0 82 12 15
2022 Administration and operations 44 31 14 7 3 0 1 76 10 1650
2022 Human resources 41 31 15 7 5 1 1 72 12 565
2022 Financial management 48 30 13 7 3 0 0 77 10 520
2022 Procurement 38 33 16 8 5 0 1 71 13 1315
2022 Real property 35 35 15 9 6 0 0 70 15 1090
2022 Materiel management 34 39 14 11 2 0 0 73 13 40
2022 Information management 57 27 8 4 2 1 0 86 6 185
2022 Information technology 43 32 14 7 3 0 0 75 10 415
2022 Internal audit 39 43 11 3 2 0 1 83 6 60
2022 Evaluation 42 44 11 3 0 0 0 86 3 35
2022 Data sciences 41 35 18 2 3 0 0 77 5 45
2022 Policy 33 42 13 5 7 0 0 75 12 175
2022 Project management 39 34 14 8 5 0 0 74 13 685
2022 Other services to the public 46 31 14 5 3 0 1 79 8 305
2022 None of the above 41 32 12 7 5 0 3 75 12 610
2020 Client contact centre 52 30 10 5 1 0 0 83 6 949
2020 Compliance, inspection and enforcement 34 35 18 11 2 0 0 69 13 83
2020 Communications or public affairs 39 32 18 4 4 0 2 73 8 400
2020 Access to information and privacy 50 32 11 2 3 2 0 84 5 62
2020 Security 40 32 15 9 5 0 0 71 14 262
2020 Science and technology 26 38 17 13 6 0 0 64 20 108
2020 Library services 26 47 16 5 0 0 5 78 5 19
2020 Legal services 47 43 10 0 0 0 0 90 0 21
2020 Administration and operations 42 30 15 8 4 0 0 73 12 2043
2020 Human resources 41 31 18 6 5 0 0 71 11 668
2020 Financial management 38 35 16 6 4 0 0 74 10 586
2020 Procurement 36 33 17 7 5 0 0 70 13 1382
2020 Real property 35 34 16 9 6 0 1 69 15 1422
2020 Materiel management 35 34 21 3 3 0 3 72 6 53
2020 Information management 52 28 13 4 2 1 0 81 6 270
2020 Information technology 40 31 16 8 5 0 0 71 13 462
2020 Internal audit 35 34 13 13 4 0 0 69 17 68
2020 Evaluation 49 30 7 7 7 0 0 79 14 27
2020 Data sciences 31 32 20 11 6 0 0 63 17 45
2020 Policy 35 35 15 10 5 0 0 70 15 180
2020 Project management 35 30 20 9 5 0 0 65 15 756
2020 Other services to the public 45 31 15 5 2 0 2 78 7 305
2020 None of the above 40 31 15 7 5 0 1 73 12 831
2019 Client contact centre 49 31 12 4 1 0 1 82 6 893
2019 Compliance, inspection and enforcement 38 31 15 12 2 1 1 71 14 100
2019 Communications or public affairs 45 37 10 3 4 0 1 83 7 389
2019 Access to information and privacy 50 29 9 3 8 0 2 80 11 65
2019 Security 38 34 14 8 5 0 1 73 13 228
2019 Science and technology 28 45 19 5 4 0 0 73 8 101
2019 Library services 48 29 19 4 0 0 0 77 4 23
2019 Legal services 41 40 11 0 3 0 4 85 3 27
2019 Administration and operations 41 31 16 8 3 1 0 73 11 1879
2019 Human resources 36 33 17 8 5 0 1 70 13 663
2019 Financial management 37 36 17 6 4 0 0 74 10 596
2019 Procurement 37 34 17 7 5 0 0 71 11 1237
2019 Real property 34 33 18 7 6 0 1 68 13 1301
2019 Materiel management 49 31 10 9 0 0 0 80 9 58
2019 Information management 51 34 12 2 1 0 0 85 3 244
2019 Information technology 39 35 14 8 4 0 0 74 12 447
2019 Internal audit 30 43 19 6 1 0 0 73 7 67
2019 Evaluation 44 32 4 11 8 0 0 76 20 25
2019 Data sciences 40 34 20 4 2 0 0 74 7 46
2019 Policy 40 31 14 7 8 0 1 71 14 158
2019 Project management 30 34 21 9 5 0 1 65 14 635
2019 Other services to the public 45 31 14 5 3 1 1 78 8 366
2019 None of the above 41 32 16 6 4 0 1 74 10 834
2018 Client contact centre 47 31 13 5 2 0 1 80 8 657
2018 Compliance, inspection and enforcement 34 42 14 6 4 0 0 76 10 66
2018 Communications or public affairs 42 35 13 5 4 0 1 78 9 329
2018 Access to information and privacy 34 28 26 7 5 0 0 62 12 58
2018 Security 37 35 13 9 5 1 0 73 14 210
2018 Science and technology 30 37 22 6 5 0 0 67 10 83
2018 Library services 42 49 9 0 0 0 0 91 0 21
2018 Legal services 25 42 14 9 9 0 0 67 19 21
2018 Administration and operations 39 30 17 8 5 0 1 70 13 1532
2018 Human resources 34 33 16 11 5 0 1 68 16 554
2018 Financial management 35 36 17 7 5 0 1 71 11 544
2018 Procurement 34 33 18 8 5 0 1 68 13 1133
2018 Real property 33 32 19 9 6 0 1 66 15 1116
2018 Materiel management 42 28 16 8 3 1 2 72 11 60
2018 Information management 50 28 10 6 4 0 1 80 10 240
2018 Information technology 41 33 14 7 5 1 0 74 12 411
2018 Internal audit 48 38 8 4 2 0 0 86 5 54
2018 Evaluation 37 23 20 8 0 4 8 69 9 26
2018 Data sciences 66 22 9 0 3 0 0 88 3 30
2018 Policy 38 30 16 8 7 0 0 69 15 152
2018 Project management 25 32 23 13 7 0 1 57 20 576
2018 Other services to the public 45 33 11 8 3 0 1 78 11 244
2018 None of the above 38 32 16 6 4 1 2 73 10 610

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 27 6 3 2 2 4 89 5 830
2022 Compliance, inspection and enforcement 74 17 2 0 2 3 2 96 2 90
2022 Communications or public affairs 57 25 6 3 2 5 2 88 6 380
2022 Access to information and privacy 65 27 1 1 0 1 4 97 1 65
2022 Security 66 21 5 1 4 2 1 89 5 190
2022 Science and technology 64 26 4 0 3 2 1 93 3 105
2022 Library services 50 29 6 0 10 6 0 83 11 20
2022 Legal services 68 25 0 0 0 7 0 100 0 15
2022 Administration and operations 70 19 5 2 1 2 2 92 4 1650
2022 Human resources 73 16 5 2 1 1 1 91 3 565
2022 Financial management 71 20 3 2 1 2 1 93 4 520
2022 Procurement 69 21 5 1 1 1 1 92 3 1315
2022 Real property 71 19 5 2 1 0 1 91 4 1090
2022 Materiel management 55 24 5 3 6 2 6 86 9 40
2022 Information management 63 21 7 2 1 2 3 89 4 185
2022 Information technology 65 26 4 2 0 2 1 94 2 415
2022 Internal audit 61 33 4 0 0 0 2 96 0 60
2022 Evaluation 75 20 3 0 0 3 0 97 0 35
2022 Data sciences 76 15 9 0 0 0 0 91 0 45
2022 Policy 66 21 5 2 1 3 2 92 3 175
2022 Project management 69 23 4 1 1 1 1 93 2 685
2022 Other services to the public 65 19 4 4 2 4 2 90 6 305
2022 None of the above 63 20 7 1 2 4 4 90 3 610

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Client contact centre 33 38 28 830
2022 Compliance, inspection and enforcement 30 40 30 90
2022 Communications or public affairs 30 45 25 380
2022 Access to information and privacy 23 55 22 65
2022 Security 42 24 34 190
2022 Science and technology 40 38 23 105
2022 Library services 16 39 45 20
2022 Legal services 33 32 35 15
2022 Administration and operations 37 35 28 1650
2022 Human resources 40 33 28 565
2022 Financial management 35 36 29 520
2022 Procurement 31 39 29 1315
2022 Real property 40 32 28 1090
2022 Materiel management 34 45 21 40
2022 Information management 38 38 24 185
2022 Information technology 37 31 32 415
2022 Internal audit 33 33 34 60
2022 Evaluation 34 44 22 35
2022 Data sciences 42 22 36 45
2022 Policy 46 14 39 175
2022 Project management 37 30 33 685
2022 Other services to the public 26 49 25 305
2022 None of the above 28 45 27 610
2020 Client contact centre 22 45 33 954
2020 Compliance, inspection and enforcement 22 45 33 83
2020 Communications or public affairs 18 50 31 401
2020 Access to information and privacy 24 48 28 61
2020 Security 32 37 32 263
2020 Science and technology 16 42 41 107
2020 Library services 10 40 50 20
2020 Legal services 0 62 38 21
2020 Administration and operations 23 41 36 2057
2020 Human resources 29 36 35 671
2020 Financial management 23 44 33 587
2020 Procurement 21 47 33 1388
2020 Real property 26 42 32 1431
2020 Materiel management 22 36 42 53
2020 Information management 22 47 31 270
2020 Information technology 25 39 36 467
2020 Internal audit 32 37 31 68
2020 Evaluation 17 55 28 27
2020 Data sciences 29 31 41 45
2020 Policy 40 29 31 180
2020 Project management 25 39 36 758
2020 Other services to the public 15 55 30 306
2020 None of the above 14 56 30 835
2019 Client contact centre 27 39 34 897
2019 Compliance, inspection and enforcement 23 40 37 99
2019 Communications or public affairs 26 41 32 389
2019 Access to information and privacy 28 40 32 65
2019 Security 35 30 35 230
2019 Science and technology 22 45 33 100
2019 Library services 25 46 29 23
2019 Legal services 23 43 34 27
2019 Administration and operations 27 37 36 1889
2019 Human resources 32 31 36 672
2019 Financial management 29 38 34 598
2019 Procurement 23 42 35 1244
2019 Real property 29 35 36 1309
2019 Materiel management 31 38 31 58
2019 Information management 28 39 34 245
2019 Information technology 29 37 34 450
2019 Internal audit 27 41 32 67
2019 Evaluation 32 33 35 25
2019 Data sciences 34 30 36 46
2019 Policy 44 24 32 160
2019 Project management 25 37 38 637
2019 Other services to the public 20 51 28 369
2019 None of the above 20 48 32 838
2018 Client contact centre 24 43 33 656
2018 Compliance, inspection and enforcement 33 31 37 65
2018 Communications or public affairs 27 46 27 331
2018 Access to information and privacy 38 30 32 58
2018 Security 34 27 39 210
2018 Science and technology 23 47 29 82
2018 Library services 11 56 33 21
2018 Legal services 42 24 34 20
2018 Administration and operations 28 38 35 1529
2018 Human resources 34 32 34 555
2018 Financial management 32 35 33 541
2018 Procurement 23 44 33 1130
2018 Real property 28 36 36 1114
2018 Materiel management 25 36 39 59
2018 Information management 28 40 31 241
2018 Information technology 29 34 37 415
2018 Internal audit 16 50 34 54
2018 Evaluation 37 23 40 27
2018 Data sciences 48 14 37 30
2018 Policy 37 24 38 152
2018 Project management 29 36 36 577
2018 Other services to the public 15 55 30 243
2018 None of the above 20 49 31 611

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Client contact centre 13 43 28 2 6 8 265
2022 Compliance, inspection and enforcement 38 23 22 0 13 4 25
2022 Communications or public affairs 20 29 36 2 9 5 110
2022 Access to information and privacy 9 46 30 0 0 15 15
2022 Security 18 32 36 3 4 5 80
2022 Science and technology 20 16 33 7 17 7 40
2022 Administration and operations 10 45 26 3 8 7 590
2022 Human resources 8 49 24 1 9 10 215
2022 Financial management 15 50 23 1 5 6 180
2022 Procurement 17 48 21 3 6 7 410
2022 Real property 17 41 21 6 8 8 415
2022 Materiel management 5 54 16 18 0 6 15
2022 Information management 16 33 25 3 18 5 65
2022 Information technology 22 25 34 2 10 8 150
2022 Internal audit 22 31 28 5 15 0 20
2022 Evaluation 14 15 55 0 16 0 10
2022 Data sciences 8 26 38 0 19 9 20
2022 Policy 6 20 55 3 8 9 75
2022 Project management 14 42 24 4 8 8 250
2022 Other services to the public 15 35 25 6 8 13 80
2022 None of the above 21 34 23 5 9 8 165
2020 Client contact centre 14 38 36 2 4 6 216
2020 Compliance, inspection and enforcement 45 22 28 0 0 6 18
2020 Communications or public affairs 17 27 39 4 10 4 74
2020 Access to information and privacy 14 39 34 0 0 13 15
2020 Security 8 27 54 0 5 6 82
2020 Science and technology 11 37 29 0 23 0 18
2020 Administration and operations 10 42 33 2 6 7 472
2020 Human resources 10 44 28 1 9 8 194
2020 Financial management 9 51 24 3 5 8 136
2020 Procurement 19 46 22 2 6 5 283
2020 Real property 20 41 22 3 9 6 362
2020 Materiel management 43 21 14 7 8 7 14
2020 Information management 18 40 35 0 5 2 60
2020 Information technology 20 36 29 3 2 10 120
2020 Internal audit 5 32 59 4 0 0 22
2020 Data sciences 0 38 46 8 0 8 13
2020 Policy 3 22 65 2 1 7 73
2020 Project management 17 36 29 5 10 4 182
2020 Other services to the public 13 23 50 4 4 6 48
2020 None of the above 22 23 34 2 6 14 121
2019 Client contact centre 11 37 37 5 6 5 247
2019 Compliance, inspection and enforcement 36 18 31 0 6 9 22
2019 Communications or public affairs 19 20 44 6 8 2 104
2019 Access to information and privacy 15 25 49 0 10 0 19
2019 Security 9 27 47 4 8 5 82
2019 Science and technology 50 22 7 4 16 0 21
2019 Administration and operations 9 39 32 2 10 8 508
2019 Human resources 9 42 32 3 9 5 215
2019 Financial management 9 36 41 1 10 4 170
2019 Procurement 19 38 27 3 9 5 281
2019 Real property 19 40 23 3 9 6 383
2019 Materiel management 15 40 29 0 16 0 18
2019 Information management 15 32 32 3 11 7 70
2019 Information technology 14 28 44 4 4 6 131
2019 Internal audit 11 45 37 7 0 0 18
2019 Data sciences 0 19 48 12 16 6 16
2019 Policy 11 10 61 6 7 6 69
2019 Project management 16 21 35 8 15 5 158
2019 Other services to the public 13 20 43 2 19 3 75
2019 None of the above 15 19 37 5 15 8 167
2018 Client contact centre 16 34 40 2 4 4 160
2018 Compliance, inspection and enforcement 27 9 45 7 4 9 23
2018 Communications or public affairs 10 22 47 4 13 5 90
2018 Access to information and privacy 37 22 32 5 0 5 22
2018 Security 17 24 44 1 6 8 70
2018 Science and technology 25 18 36 16 5 0 19
2018 Administration and operations 14 35 35 3 5 8 421
2018 Human resources 14 32 32 5 7 9 191
2018 Financial management 8 38 41 4 3 6 172
2018 Procurement 23 35 27 5 5 6 261
2018 Real property 25 32 22 8 7 7 306
2018 Materiel management 17 25 40 6 12 0 17
2018 Information management 10 36 40 3 6 4 68
2018 Information technology 18 32 41 3 1 5 122
2018 Evaluation 20 22 49 0 10 0 10
2018 Data sciences 6 32 34 6 16 6 13
2018 Policy 3 14 68 4 6 5 56
2018 Project management 14 31 35 4 8 7 166
2018 Other services to the public 15 31 35 5 13 0 37
2018 None of the above 15 23 45 4 3 9 123
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 37 7 3 1 0 0 88 4 825
2022 Compliance, inspection and enforcement 46 43 6 4 1 0 0 89 5 90
2022 Communications or public affairs 41 42 9 5 2 0 0 83 7 380
2022 Access to information and privacy 54 29 10 4 1 1 0 84 5 65
2022 Security 51 35 8 3 3 0 0 86 6 190
2022 Science and technology 32 46 14 5 2 0 0 79 7 105
2022 Library services 53 41 6 0 0 0 0 94 0 20
2022 Legal services 73 20 6 0 0 0 0 94 0 15
2022 Administration and operations 53 35 7 3 1 0 0 88 4 1650
2022 Human resources 56 34 5 4 1 0 0 90 5 560
2022 Financial management 51 40 7 3 0 0 0 90 3 520
2022 Procurement 54 36 6 2 1 0 0 91 3 1310
2022 Real property 49 36 9 4 2 0 0 86 5 1085
2022 Materiel management 44 35 12 8 0 2 0 80 8 40
2022 Information management 43 40 8 2 4 2 0 85 7 185
2022 Information technology 45 38 10 4 3 1 0 84 6 415
2022 Internal audit 54 35 6 5 0 0 0 89 5 60
2022 Evaluation 39 40 5 14 0 2 0 81 14 35
2022 Data sciences 33 41 15 9 2 0 0 75 11 45
2022 Policy 43 41 9 6 2 0 0 84 8 175
2022 Project management 45 39 8 5 2 0 0 85 7 685
2022 Other services to the public 53 31 7 7 1 1 0 85 8 305
2022 None of the above 47 35 9 5 3 0 0 83 8 605
2020 Client contact centre 54 33 9 2 1 0 0 87 4 946
2020 Compliance, inspection and enforcement 45 42 9 2 1 0 0 87 3 83
2020 Communications or public affairs 44 38 11 5 1 0 0 83 7 401
2020 Access to information and privacy 59 31 2 5 3 0 0 90 8 62
2020 Security 55 29 8 5 3 0 0 84 7 257
2020 Science and technology 41 45 10 3 1 0 0 86 4 106
2020 Library services 26 59 10 5 0 0 0 85 5 19
2020 Legal services 52 38 5 5 0 0 0 90 5 21
2020 Administration and operations 52 37 7 3 1 0 0 89 4 2043
2020 Human resources 53 35 7 3 2 0 0 89 5 668
2020 Financial management 51 39 7 2 1 0 0 91 3 586
2020 Procurement 55 34 7 3 1 0 0 89 4 1380
2020 Real property 49 37 9 3 2 0 0 86 5 1422
2020 Materiel management 40 43 8 5 0 3 0 86 5 53
2020 Information management 49 39 10 1 1 0 0 87 3 268
2020 Information technology 48 36 8 4 2 1 0 85 7 465
2020 Internal audit 45 38 8 3 6 0 0 83 9 66
2020 Evaluation 52 37 7 0 3 0 0 90 3 27
2020 Data sciences 42 38 9 5 7 0 0 80 11 45
2020 Policy 50 36 7 4 3 0 0 86 7 179
2020 Project management 47 39 8 5 1 0 0 86 6 756
2020 Other services to the public 51 36 7 3 2 1 0 87 5 307
2020 None of the above 45 38 10 5 1 0 0 83 7 828
2019 Client contact centre 45 38 11 3 2 0 0 84 5 894
2019 Compliance, inspection and enforcement 45 40 13 3 0 0 0 84 3 100
2019 Communications or public affairs 40 40 11 5 3 1 0 81 8 389
2019 Access to information and privacy 43 37 10 5 3 0 2 82 8 63
2019 Security 47 32 12 5 4 0 0 78 10 228
2019 Science and technology 30 45 13 10 1 0 1 76 11 99
2019 Library services 40 60 0 0 0 0 0 100 0 23
2019 Legal services 53 33 8 7 0 0 0 85 7 27
2019 Administration and operations 46 38 9 5 1 0 0 84 6 1875
2019 Human resources 45 38 11 4 2 0 0 83 6 666
2019 Financial management 43 40 10 4 3 0 0 83 7 596
2019 Procurement 48 37 10 4 1 0 0 86 5 1239
2019 Real property 39 43 11 4 3 0 0 82 7 1300
2019 Materiel management 51 38 10 0 2 0 0 89 2 58
2019 Information management 44 40 8 6 1 0 0 84 7 244
2019 Information technology 40 40 12 7 1 0 0 80 8 446
2019 Internal audit 44 40 6 7 1 2 0 86 9 67
2019 Evaluation 56 23 8 8 4 0 0 80 12 25
2019 Data sciences 38 37 11 13 2 0 0 74 15 46
2019 Policy 46 36 6 8 4 0 0 82 12 160
2019 Project management 38 43 10 6 3 0 0 81 9 631
2019 Other services to the public 42 43 8 5 1 1 0 85 7 367
2019 None of the above 41 38 12 6 2 1 0 80 8 832
2018 Client contact centre 42 43 10 3 2 0 0 85 5 651
2018 Compliance, inspection and enforcement 27 51 9 9 2 1 0 80 11 66
2018 Communications or public affairs 36 50 8 5 1 0 0 86 6 329
2018 Access to information and privacy 32 50 8 7 3 0 0 82 10 58
2018 Security 48 37 7 5 2 1 0 86 7 209
2018 Science and technology 27 52 12 6 2 0 0 80 9 81
2018 Library services 70 24 6 0 0 0 0 94 0 21
2018 Legal services 32 48 9 5 0 5 0 84 6 21
2018 Administration and operations 43 42 8 4 2 0 0 86 6 1522
2018 Human resources 41 43 9 5 2 0 0 85 7 556
2018 Financial management 42 44 9 3 1 1 0 87 4 540
2018 Procurement 48 40 8 2 1 0 0 88 3 1126
2018 Real property 42 41 10 4 3 0 0 83 6 1112
2018 Materiel management 44 48 4 0 3 1 0 93 3 60
2018 Information management 45 37 10 4 4 0 0 82 8 237
2018 Information technology 43 39 10 4 3 0 0 82 8 413
2018 Internal audit 62 28 7 3 0 0 0 90 3 54
2018 Evaluation 53 40 4 0 4 0 0 93 4 27
2018 Data sciences 60 31 3 6 0 0 0 91 6 30
2018 Policy 43 40 10 5 1 0 0 83 7 153
2018 Project management 40 44 8 4 2 1 0 85 6 575
2018 Other services to the public 43 40 11 3 3 0 0 83 6 242
2018 None of the above 37 38 12 9 4 1 0 75 13 607

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 43 15 6 2 2 0 76 8 830
2022 Compliance, inspection and enforcement 32 42 17 6 1 2 0 76 8 90
2022 Communications or public affairs 19 44 19 12 3 3 0 64 16 380
2022 Access to information and privacy 41 42 7 9 0 1 0 84 9 65
2022 Security 21 41 20 12 4 2 0 63 16 190
2022 Science and technology 21 48 16 11 3 0 1 70 14 105
2022 Library services 29 33 24 10 5 0 0 62 15 20
2022 Legal services 25 31 21 7 0 15 0 66 9 15
2022 Administration and operations 33 43 13 7 2 2 0 78 9 1650
2022 Human resources 30 44 16 7 2 1 0 75 9 565
2022 Financial management 31 46 17 4 2 1 0 78 6 520
2022 Procurement 34 42 14 7 2 1 0 77 9 1315
2022 Real property 26 44 17 8 4 1 0 71 11 1090
2022 Materiel management 27 31 28 8 7 0 0 58 15 40
2022 Information management 26 48 13 7 5 0 0 75 12 185
2022 Information technology 22 44 17 10 5 2 0 67 16 415
2022 Internal audit 29 46 14 8 1 2 0 77 9 60
2022 Evaluation 34 33 24 5 5 0 0 67 10 35
2022 Data sciences 23 45 13 14 4 2 0 69 18 45
2022 Policy 20 45 16 14 4 3 0 66 18 175
2022 Project management 23 46 16 10 3 1 0 70 14 685
2022 Other services to the public 30 40 18 7 4 2 0 71 11 305
2022 None of the above 25 37 20 9 5 4 0 64 15 605
2020 Client contact centre 40 40 14 3 1 2 0 82 4 953
2020 Compliance, inspection and enforcement 26 49 12 11 2 0 0 75 13 83
2020 Communications or public affairs 22 48 15 8 3 4 0 73 12 399
2020 Access to information and privacy 47 39 6 5 2 2 0 87 7 62
2020 Security 32 40 16 8 2 1 0 73 11 262
2020 Science and technology 21 40 27 6 2 4 0 64 8 108
2020 Library services 20 45 20 15 0 0 0 65 15 20
2020 Legal services 56 34 5 0 0 5 0 95 0 21
2020 Administration and operations 37 42 13 5 1 1 0 80 7 2049
2020 Human resources 35 42 15 5 2 2 0 78 7 670
2020 Financial management 39 45 12 3 0 1 0 85 4 589
2020 Procurement 37 42 15 4 1 1 0 80 5 1385
2020 Real property 27 47 16 6 3 1 0 75 9 1430
2020 Materiel management 31 44 19 3 2 2 0 76 5 53
2020 Information management 34 47 13 3 1 2 0 82 4 271
2020 Information technology 23 44 19 9 3 2 0 69 12 464
2020 Internal audit 30 48 11 9 1 1 0 79 11 67
2020 Evaluation 34 44 14 4 0 4 0 82 4 27
2020 Data sciences 31 35 18 7 9 0 0 67 16 45
2020 Policy 26 44 12 17 1 1 0 70 18 181
2020 Project management 27 44 17 9 2 1 0 72 11 758
2020 Other services to the public 33 44 12 6 2 3 0 80 8 305
2020 None of the above 28 41 19 7 2 3 0 72 9 834
2019 Client contact centre 32 44 16 5 1 2 0 78 7 896
2019 Compliance, inspection and enforcement 33 43 11 6 5 2 0 77 11 100
2019 Communications or public affairs 23 48 15 10 2 2 0 72 13 390
2019 Access to information and privacy 31 37 23 6 1 1 0 69 8 65
2019 Security 22 46 16 11 5 0 0 68 16 229
2019 Science and technology 12 50 27 6 3 2 0 63 9 101
2019 Library services 28 46 19 7 0 0 0 74 7 23
2019 Legal services 28 49 11 4 0 7 0 84 4 27
2019 Administration and operations 31 43 16 7 2 1 0 74 10 1880
2019 Human resources 24 50 13 9 3 1 0 75 12 670
2019 Financial management 31 44 16 6 2 1 0 76 8 593
2019 Procurement 32 44 16 6 2 1 0 76 7 1240
2019 Real property 24 43 20 9 3 0 0 67 13 1309
2019 Materiel management 35 39 14 8 4 0 0 74 12 58
2019 Information management 31 37 23 5 3 0 0 68 9 244
2019 Information technology 22 41 21 10 3 3 0 65 13 450
2019 Internal audit 24 50 12 9 4 1 0 75 13 67
2019 Evaluation 8 62 22 0 4 4 0 73 4 25
2019 Data sciences 21 45 15 8 10 0 0 66 19 46
2019 Policy 24 45 14 12 5 1 0 69 17 159
2019 Project management 18 45 20 12 3 1 0 64 16 636
2019 Other services to the public 29 41 16 9 2 3 0 72 11 369
2019 None of the above 26 40 20 7 4 2 0 68 11 837
2018 Client contact centre 26 46 18 7 3 1 0 72 10 653
2018 Compliance, inspection and enforcement 16 35 32 8 8 0 0 51 17 66
2018 Communications or public affairs 17 47 18 11 4 3 0 66 15 330
2018 Access to information and privacy 25 40 24 9 2 0 0 66 11 57
2018 Security 17 41 21 14 7 1 0 58 20 209
2018 Science and technology 17 44 25 13 1 0 0 61 14 82
2018 Library services 32 42 26 0 0 0 0 74 0 21
2018 Legal services 10 53 14 19 0 5 0 65 20 21
2018 Administration and operations 26 44 17 8 4 2 0 71 12 1518
2018 Human resources 21 41 24 10 3 1 0 62 14 554
2018 Financial management 23 48 17 8 3 1 0 72 11 543
2018 Procurement 30 44 17 6 2 1 0 74 8 1128
2018 Real property 22 44 19 10 4 1 0 66 14 1113
2018 Materiel management 19 54 12 6 9 0 0 73 14 59
2018 Information management 26 37 22 10 4 2 0 64 14 241
2018 Information technology 20 40 20 12 8 1 0 60 20 414
2018 Internal audit 31 42 12 4 7 5 0 77 11 53
2018 Evaluation 20 54 15 7 0 4 0 77 8 26
2018 Data sciences 25 41 25 3 3 0 3 68 6 30
2018 Policy 24 40 16 13 6 2 0 65 19 151
2018 Project management 19 46 19 11 4 0 0 65 15 567
2018 Other services to the public 26 40 18 9 2 4 0 69 12 243
2018 None of the above 18 42 22 11 5 2 0 61 17 609

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 8 23 32 20 10 2 5 33 33 825
2022 Compliance, inspection and enforcement 7 21 31 23 17 0 1 40 28 90
2022 Communications or public affairs 8 18 35 22 12 1 4 35 27 380
2022 Access to information and privacy 0 23 40 22 14 0 1 36 24 65
2022 Security 6 21 37 19 14 0 3 34 27 190
2022 Science and technology 8 17 33 33 5 0 5 39 25 105
2022 Library services 5 9 29 46 11 0 0 57 14 20
2022 Legal services 12 7 19 24 22 7 8 55 23 15
2022 Administration and operations 9 22 34 18 12 1 4 32 33 1650
2022 Human resources 11 22 34 20 8 1 4 30 34 560
2022 Financial management 6 19 36 24 12 1 2 37 26 520
2022 Procurement 8 22 37 18 12 1 2 31 31 1310
2022 Real property 10 26 36 18 9 0 1 27 37 1085
2022 Materiel management 11 33 35 17 2 2 0 20 45 40
2022 Information management 4 21 31 25 15 1 3 42 26 185
2022 Information technology 11 23 34 19 11 1 2 31 34 415
2022 Internal audit 4 13 47 25 9 0 3 35 17 60
2022 Evaluation 6 17 47 16 9 0 6 27 24 35
2022 Data sciences 4 18 43 21 12 0 2 33 23 45
2022 Policy 16 25 35 13 9 1 1 23 41 175
2022 Project management 8 25 39 18 8 0 2 27 34 680
2022 Other services to the public 6 17 35 21 15 1 5 39 24 305
2022 None of the above 9 19 30 20 14 3 6 37 30 605
2020 Client contact centre 7 24 32 21 12 1 2 34 33 954
2020 Compliance, inspection and enforcement 4 19 34 33 8 0 1 42 23 83
2020 Communications or public affairs 6 26 31 26 8 1 2 35 33 400
2020 Access to information and privacy 6 27 39 11 13 0 3 25 35 62
2020 Security 8 21 38 22 9 0 2 31 30 262
2020 Science and technology 6 15 45 22 9 0 4 32 21 108
2020 Library services 5 20 40 25 10 0 0 35 25 20
2020 Legal services 5 10 48 10 9 9 10 24 18 21
2020 Administration and operations 10 22 35 21 11 1 1 33 32 2049
2020 Human resources 10 25 37 19 8 1 0 28 35 668
2020 Financial management 9 17 38 23 11 1 2 35 27 587
2020 Procurement 6 22 37 23 10 1 1 33 29 1383
2020 Real property 8 25 36 23 8 1 1 31 33 1426
2020 Materiel management 13 16 29 28 10 5 0 40 30 53
2020 Information management 9 22 31 27 9 0 2 37 32 269
2020 Information technology 10 26 37 19 7 0 2 26 36 466
2020 Internal audit 15 15 37 22 12 0 0 34 30 68
2020 Evaluation 11 14 40 28 7 0 0 35 25 27
2020 Data sciences 18 22 35 13 9 0 2 23 41 45
2020 Policy 10 26 36 19 8 1 0 28 36 181
2020 Project management 8 23 39 21 8 1 1 29 32 756
2020 Other services to the public 5 20 35 23 14 1 1 38 26 306
2020 None of the above 8 20 35 22 12 1 2 36 28 834
2019 Client contact centre 13 30 28 19 9 1 1 28 44 896
2019 Compliance, inspection and enforcement 7 24 32 26 11 0 1 37 31 99
2019 Communications or public affairs 10 26 33 17 11 1 3 29 37 389
2019 Access to information and privacy 8 28 34 16 14 0 1 30 36 65
2019 Security 11 22 37 19 9 0 2 28 34 230
2019 Science and technology 6 27 33 30 5 0 0 34 32 101
2019 Library services 8 15 24 38 15 0 0 53 24 23
2019 Legal services 8 25 30 28 7 3 0 35 34 27
2019 Administration and operations 11 27 36 16 9 1 2 25 38 1881
2019 Human resources 12 29 33 15 8 1 1 24 42 668
2019 Financial management 11 26 35 22 6 0 1 27 37 599
2019 Procurement 7 25 38 19 10 1 1 29 32 1240
2019 Real property 12 28 35 16 6 1 1 23 41 1305
2019 Materiel management 6 30 39 14 11 0 0 25 36 58
2019 Information management 9 24 33 20 10 1 2 31 34 246
2019 Information technology 12 29 33 17 7 1 1 25 42 447
2019 Internal audit 6 27 35 26 6 0 0 32 33 66
2019 Evaluation 21 39 12 23 4 0 0 27 60 25
2019 Data sciences 13 22 34 20 9 0 2 30 35 46
2019 Policy 12 23 39 19 5 1 2 25 36 160
2019 Project management 11 28 37 16 6 1 1 23 39 636
2019 Other services to the public 9 25 31 21 10 2 1 32 35 369
2019 None of the above 10 23 32 18 13 1 2 32 35 834
2018 Client contact centre 12 28 30 18 8 1 2 27 42 656
2018 Compliance, inspection and enforcement 4 20 39 27 10 0 0 37 24 66
2018 Communications or public affairs 9 26 39 16 8 1 2 24 35 329
2018 Access to information and privacy 17 26 34 11 8 2 2 20 45 58
2018 Security 12 31 34 12 8 1 2 21 44 209
2018 Science and technology 8 23 39 24 6 1 0 30 31 82
2018 Library services 0 14 31 43 13 0 0 56 14 21
2018 Legal services 14 25 42 14 0 5 0 15 41 21
2018 Administration and operations 12 27 34 16 8 1 2 25 41 1526
2018 Human resources 14 29 33 14 8 0 1 22 44 552
2018 Financial management 10 27 36 18 7 1 1 26 38 539
2018 Procurement 9 25 38 19 7 1 1 26 35 1126
2018 Real property 13 27 36 16 5 1 1 22 41 1112
2018 Materiel management 11 20 41 19 5 4 0 25 32 60
2018 Information management 11 29 32 19 7 1 2 26 41 238
2018 Information technology 20 27 30 16 5 0 2 21 48 412
2018 Internal audit 7 14 46 18 13 0 2 31 22 53
2018 Evaluation 11 26 40 11 7 0 4 19 39 27
2018 Data sciences 9 24 24 34 9 0 0 43 33 30
2018 Policy 13 23 39 19 5 0 1 24 37 151
2018 Project management 12 29 36 14 6 1 1 21 42 576
2018 Other services to the public 8 19 36 20 12 1 4 34 28 243
2018 None of the above 9 26 34 19 8 1 2 28 36 611

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 8 20 26 19 15 3 11 39 32 825
2022 Compliance, inspection and enforcement 14 19 31 16 12 3 5 31 36 90
2022 Communications or public affairs 15 20 25 13 15 2 10 32 40 380
2022 Access to information and privacy 0 14 43 26 15 0 3 42 14 65
2022 Security 8 18 32 18 19 1 4 39 27 190
2022 Science and technology 13 26 33 19 5 0 4 25 41 105
2022 Library services 4 6 35 40 16 0 0 56 10 20
2022 Legal services 12 0 13 40 28 7 0 73 13 15
2022 Administration and operations 7 17 32 22 14 2 6 39 26 1645
2022 Human resources 13 21 32 19 9 1 5 30 36 560
2022 Financial management 7 20 35 22 12 1 3 35 28 520
2022 Procurement 13 21 32 18 12 2 3 31 35 1310
2022 Real property 15 28 31 15 7 1 2 23 45 1090
2022 Materiel management 17 24 41 14 3 0 0 18 41 40
2022 Information management 10 14 27 18 23 1 6 44 26 185
2022 Information technology 19 23 29 15 10 1 3 26 44 415
2022 Internal audit 5 13 32 20 16 0 13 42 21 60
2022 Evaluation 17 14 23 27 17 0 2 45 32 35
2022 Data sciences 10 20 32 21 14 0 4 36 31 45
2022 Policy 17 33 29 9 8 1 3 18 52 175
2022 Project management 20 30 33 9 6 0 1 15 51 685
2022 Other services to the public 6 18 22 24 16 3 11 47 28 305
2022 None of the above 9 13 26 20 16 2 13 43 26 605
2020 Client contact centre 7 16 28 21 19 4 4 44 25 952
2020 Compliance, inspection and enforcement 13 19 33 24 9 1 1 34 32 80
2020 Communications or public affairs 14 21 26 18 10 4 6 31 39 400
2020 Access to information and privacy 7 18 30 17 20 5 3 40 27 60
2020 Security 12 19 31 25 12 1 0 38 31 259
2020 Science and technology 15 25 36 13 9 0 3 23 41 108
2020 Library services 9 5 45 10 20 5 5 33 16 20
2020 Legal services 5 14 38 10 19 5 10 33 22 21
2020 Administration and operations 7 16 31 24 16 2 3 42 25 2040
2020 Human resources 11 22 34 19 11 2 1 30 34 670
2020 Financial management 7 20 33 24 12 1 3 38 27 585
2020 Procurement 10 18 32 24 12 2 2 37 30 1378
2020 Real property 15 26 32 16 9 1 1 25 42 1428
2020 Materiel management 10 25 28 31 5 2 0 36 36 53
2020 Information management 10 17 24 23 15 4 7 43 30 270
2020 Information technology 18 24 32 15 7 3 1 23 44 463
2020 Internal audit 12 10 24 27 21 5 1 51 24 67
2020 Evaluation 7 18 37 24 7 4 4 33 27 27
2020 Data sciences 16 15 36 22 7 5 0 30 33 45
2020 Policy 17 23 33 21 5 1 0 26 41 180
2020 Project management 20 28 30 13 7 2 1 20 49 755
2020 Other services to the public 7 16 25 26 18 4 5 48 25 307
2020 None of the above 6 14 26 25 16 6 6 47 22 831
2019 Client contact centre 11 19 27 22 13 4 5 39 32 895
2019 Compliance, inspection and enforcement 16 25 24 14 15 3 2 31 44 99
2019 Communications or public affairs 20 20 27 14 8 4 7 25 45 389
2019 Access to information and privacy 8 22 25 25 11 5 5 40 33 63
2019 Security 19 21 27 21 9 1 3 31 41 228
2019 Science and technology 19 35 25 14 5 2 1 19 56 100
2019 Library services 13 8 11 16 37 14 0 62 25 23
2019 Legal services 19 8 34 25 7 3 4 34 29 27
2019 Administration and operations 11 21 30 19 13 2 4 34 34 1876
2019 Human resources 11 26 32 17 9 2 3 28 39 670
2019 Financial management 10 21 36 19 9 2 2 30 33 598
2019 Procurement 11 22 34 20 10 2 2 31 34 1233
2019 Real property 22 28 29 12 6 2 1 18 52 1302
2019 Materiel management 12 20 34 20 12 1 0 33 32 58
2019 Information management 10 27 24 22 11 2 3 35 39 243
2019 Information technology 18 28 28 14 7 3 1 22 49 447
2019 Internal audit 13 17 20 34 9 1 5 46 32 65
2019 Evaluation 13 34 25 24 0 0 4 25 49 24
2019 Data sciences 16 23 34 13 9 2 2 24 41 46
2019 Policy 12 31 29 17 8 1 2 26 44 154
2019 Project management 24 28 29 12 5 1 1 17 53 637
2019 Other services to the public 7 14 29 21 18 5 7 44 24 367
2019 None of the above 11 16 27 22 13 5 6 39 30 831
2018 Client contact centre 11 22 28 18 11 3 6 33 37 655
2018 Compliance, inspection and enforcement 22 29 30 13 6 0 0 19 51 66
2018 Communications or public affairs 19 24 23 11 9 3 10 23 51 330
2018 Access to information and privacy 11 33 26 11 12 0 7 25 48 58
2018 Security 18 30 28 15 6 1 4 21 50 208
2018 Science and technology 23 31 29 12 2 1 1 14 56 82
2018 Library services 0 5 42 35 9 0 9 48 5 21
2018 Legal services 14 29 24 13 5 10 5 21 51 21
2018 Administration and operations 13 23 31 17 10 3 3 29 39 1511
2018 Human resources 14 26 32 15 8 2 4 24 42 552
2018 Financial management 12 23 38 16 9 1 2 25 35 540
2018 Procurement 15 23 33 17 8 1 2 26 40 1124
2018 Real property 20 33 29 10 6 1 2 16 54 1105
2018 Materiel management 18 27 26 18 5 5 0 25 48 60
2018 Information management 14 24 26 18 10 2 6 31 41 236
2018 Information technology 23 27 26 13 8 1 2 22 52 413
2018 Internal audit 7 26 25 14 16 5 7 34 37 53
2018 Evaluation 22 32 19 8 4 7 8 14 64 27
2018 Data sciences 6 32 19 23 12 0 9 38 41 30
2018 Policy 19 25 35 15 5 0 2 20 45 151
2018 Project management 24 34 24 12 4 1 1 16 59 576
2018 Other services to the public 9 20 22 21 16 4 7 41 33 241
2018 None of the above 15 19 24 20 10 4 9 34 39 609

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 5 10 24 31 20 2 8 57 16 825
2022 Compliance, inspection and enforcement 7 15 16 34 24 1 3 60 24 90
2022 Communications or public affairs 9 23 35 20 11 0 2 31 33 380
2022 Access to information and privacy 4 11 31 27 23 2 3 52 16 65
2022 Security 5 11 24 30 27 0 3 59 16 185
2022 Science and technology 6 13 35 31 12 1 2 44 20 105
2022 Library services 0 21 40 28 11 0 0 38 21 20
2022 Legal services 12 0 20 25 36 7 0 65 13 15
2022 Administration and operations 5 13 27 29 21 1 4 53 19 1640
2022 Human resources 9 13 32 26 15 1 5 43 23 565
2022 Financial management 5 12 32 33 16 0 2 50 17 520
2022 Procurement 9 16 32 24 16 1 2 41 26 1305
2022 Real property 6 16 36 30 11 0 1 41 22 1090
2022 Materiel management 0 13 27 43 17 0 0 60 13 40
2022 Information management 2 5 25 29 36 0 2 67 7 185
2022 Information technology 7 13 31 29 17 0 2 47 21 415
2022 Internal audit 0 6 28 41 17 5 3 62 7 60
2022 Evaluation 4 10 46 11 26 0 3 38 14 35
2022 Data sciences 4 15 29 30 20 0 2 51 20 45
2022 Policy 12 19 33 24 10 1 1 35 32 175
2022 Project management 7 18 34 27 12 1 1 39 26 680
2022 Other services to the public 6 13 24 28 23 1 5 54 21 305
2022 None of the above 9 14 26 25 17 1 6 46 25 605
2020 Client contact centre 4 11 22 31 27 2 3 61 16 949
2020 Compliance, inspection and enforcement 4 13 26 39 17 0 1 57 17 83
2020 Communications or public affairs 12 25 34 17 10 0 1 27 38 399
2020 Access to information and privacy 10 16 27 21 26 0 0 47 26 62
2020 Security 4 11 31 31 21 0 1 52 16 261
2020 Science and technology 5 15 34 31 13 0 2 45 20 107
2020 Library services 5 20 45 25 5 0 0 30 25 20
2020 Legal services 0 14 43 10 24 5 5 37 16 21
2020 Administration and operations 4 13 29 31 20 1 2 53 18 2041
2020 Human resources 7 14 31 31 15 1 1 47 22 668
2020 Financial management 6 14 35 32 13 0 1 45 20 587
2020 Procurement 6 17 30 29 15 1 1 45 24 1368
2020 Real property 7 19 31 28 14 0 1 42 26 1422
2020 Materiel management 3 8 32 37 18 2 0 56 11 53
2020 Information management 4 8 27 33 24 2 3 60 12 265
2020 Information technology 6 16 32 32 13 1 1 46 22 465
2020 Internal audit 11 12 25 30 22 0 0 52 22 67
2020 Evaluation 10 4 41 27 18 0 0 45 14 27
2020 Data sciences 14 6 33 33 12 0 2 45 20 45
2020 Policy 14 18 32 27 8 1 0 35 32 179
2020 Project management 8 20 35 24 12 1 1 36 28 754
2020 Other services to the public 3 12 29 33 21 1 2 55 16 306
2020 None of the above 7 16 28 26 18 2 3 46 24 831
2019 Client contact centre 8 14 25 27 21 2 2 51 23 893
2019 Compliance, inspection and enforcement 6 10 27 39 15 2 0 56 16 98
2019 Communications or public affairs 13 25 33 17 10 0 2 27 39 389
2019 Access to information and privacy 8 17 29 22 22 0 2 45 25 63
2019 Security 9 13 27 30 19 0 2 50 22 229
2019 Science and technology 9 19 34 27 10 0 1 38 28 100
2019 Library services 7 4 34 28 26 0 0 54 12 23
2019 Legal services 0 23 35 32 7 3 0 40 24 26
2019 Administration and operations 6 15 31 27 18 1 2 46 22 1871
2019 Human resources 8 18 34 24 13 2 1 38 27 668
2019 Financial management 9 18 34 26 11 0 2 38 27 594
2019 Procurement 8 19 31 25 15 1 1 40 28 1237
2019 Real property 12 18 35 23 10 1 1 34 31 1299
2019 Materiel management 4 9 34 32 20 1 0 53 13 58
2019 Information management 3 13 29 32 20 1 2 54 16 240
2019 Information technology 6 16 33 31 12 2 1 44 22 447
2019 Internal audit 4 19 33 29 13 1 0 42 24 66
2019 Evaluation 12 13 35 40 0 0 0 40 25 25
2019 Data sciences 6 10 22 28 29 0 4 59 18 46
2019 Policy 11 22 32 25 10 0 1 35 33 159
2019 Project management 11 21 38 19 9 0 1 28 33 627
2019 Other services to the public 7 13 30 26 18 2 4 47 22 368
2019 None of the above 11 18 28 23 17 1 2 42 30 830
2018 Client contact centre 8 17 26 28 15 1 4 46 26 651
2018 Compliance, inspection and enforcement 6 12 32 39 11 0 0 50 17 66
2018 Communications or public affairs 13 28 34 16 6 0 2 23 42 330
2018 Access to information and privacy 17 20 29 21 11 0 2 33 38 57
2018 Security 7 15 30 29 15 0 3 46 23 209
2018 Science and technology 11 15 34 31 7 1 0 39 27 81
2018 Library services 19 15 14 28 24 0 0 52 34 21
2018 Legal services 0 28 24 24 19 5 0 45 30 21
2018 Administration and operations 8 15 33 25 14 1 2 41 24 1516
2018 Human resources 10 18 34 25 11 1 2 37 28 550
2018 Financial management 8 18 37 25 9 1 1 35 26 538
2018 Procurement 8 19 37 23 10 1 2 34 28 1114
2018 Real property 10 20 37 21 9 1 1 31 31 1103
2018 Materiel management 6 19 22 37 11 4 2 50 26 59
2018 Information management 6 12 27 30 20 1 4 53 19 235
2018 Information technology 10 19 33 25 11 0 2 37 30 413
2018 Internal audit 7 3 32 32 22 0 4 56 11 53
2018 Evaluation 8 19 22 37 11 0 4 50 28 27
2018 Data sciences 3 6 32 36 20 0 3 58 9 30
2018 Policy 12 22 32 28 5 0 0 33 35 151
2018 Project management 12 23 36 20 7 1 1 27 36 574
2018 Other services to the public 11 15 24 25 21 1 3 47 27 241
2018 None of the above 11 20 30 21 13 1 4 36 33 609

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 7 16 21 23 23 2 8 52 25 820
2022 Compliance, inspection and enforcement 14 14 18 22 25 0 8 50 30 90
2022 Communications or public affairs 12 20 27 19 15 3 4 36 35 380
2022 Access to information and privacy 8 14 21 23 22 2 10 52 25 65
2022 Security 14 21 21 18 21 1 3 42 37 190
2022 Science and technology 12 22 32 16 11 2 5 29 37 105
2022 Library services 6 9 40 29 16 0 0 45 15 20
2022 Legal services 18 7 7 6 47 7 8 62 29 15
2022 Administration and operations 8 15 24 24 21 2 5 49 25 1645
2022 Human resources 10 19 26 22 18 2 4 42 31 560
2022 Financial management 7 15 31 25 16 1 4 44 23 520
2022 Procurement 11 18 26 19 19 2 4 41 32 1305
2022 Real property 12 23 28 20 14 1 2 35 36 1085
2022 Materiel management 6 31 21 22 13 0 7 37 40 40
2022 Information management 8 14 24 22 25 1 6 50 24 185
2022 Information technology 18 22 27 16 11 2 4 29 42 415
2022 Internal audit 8 11 33 16 21 5 6 41 21 55
2022 Evaluation 20 14 26 20 13 0 7 35 36 35
2022 Data sciences 12 18 33 16 15 0 5 33 32 45
2022 Policy 14 23 25 21 10 2 4 34 39 175
2022 Project management 11 18 30 22 13 2 4 37 31 685
2022 Other services to the public 8 14 22 24 23 2 8 52 24 305
2022 None of the above 12 16 21 20 20 3 8 45 31 605
2020 Client contact centre 6 12 25 27 26 1 3 55 19 949
2020 Compliance, inspection and enforcement 10 18 30 27 16 0 0 43 27 83
2020 Communications or public affairs 11 21 29 21 15 2 2 37 33 400
2020 Access to information and privacy 13 16 19 31 18 2 2 50 30 62
2020 Security 11 17 31 22 17 2 0 40 29 262
2020 Science and technology 19 23 24 16 15 2 2 32 43 107
2020 Library services 10 35 35 5 15 0 0 20 45 20
2020 Legal services 0 20 30 10 15 10 15 33 27 20
2020 Administration and operations 8 14 27 26 21 1 2 49 23 2043
2020 Human resources 8 18 26 24 19 2 2 46 28 669
2020 Financial management 9 16 32 26 15 1 2 42 25 584
2020 Procurement 10 18 27 24 16 1 2 42 29 1374
2020 Real property 12 19 28 23 15 2 1 39 32 1426
2020 Materiel management 9 22 26 22 17 0 3 40 32 53
2020 Information management 10 14 19 30 24 1 2 55 25 270
2020 Information technology 15 23 26 20 13 1 2 33 39 462
2020 Internal audit 15 19 27 15 21 2 1 37 35 67
2020 Evaluation 11 18 26 19 26 0 0 45 29 25
2020 Data sciences 11 20 27 29 11 2 0 41 31 45
2020 Policy 12 18 31 22 13 1 2 37 31 180
2020 Project management 11 21 27 23 14 2 2 39 33 755
2020 Other services to the public 6 18 25 26 22 2 1 50 24 305
2020 None of the above 8 16 26 25 20 1 4 48 25 832
2019 Client contact centre 9 18 24 23 21 1 4 46 29 894
2019 Compliance, inspection and enforcement 14 17 27 24 15 2 1 40 32 100
2019 Communications or public affairs 12 22 27 21 13 1 4 36 36 390
2019 Access to information and privacy 11 20 17 29 20 0 4 51 32 65
2019 Security 17 17 30 21 13 1 1 34 36 228
2019 Science and technology 12 21 34 25 6 0 2 32 33 101
2019 Library services 19 9 40 7 25 0 0 32 28 23
2019 Legal services 19 7 29 26 12 3 4 41 28 27
2019 Administration and operations 10 19 26 23 17 2 4 42 31 1870
2019 Human resources 12 17 26 23 16 2 4 41 32 670
2019 Financial management 9 19 30 25 12 2 3 39 29 596
2019 Procurement 12 20 28 23 15 2 2 39 32 1237
2019 Real property 14 23 29 20 11 2 1 32 38 1299
2019 Materiel management 10 15 32 19 23 0 0 42 25 58
2019 Information management 12 19 26 23 16 1 3 41 33 244
2019 Information technology 16 23 28 17 12 1 3 30 41 446
2019 Internal audit 6 25 23 29 14 0 3 44 32 65
2019 Evaluation 20 32 4 36 8 0 0 44 52 25
2019 Data sciences 6 13 24 24 31 0 2 56 19 46
2019 Policy 14 13 30 25 14 1 3 41 28 159
2019 Project management 14 26 29 17 10 2 2 28 42 636
2019 Other services to the public 10 19 20 27 20 3 2 49 30 370
2019 None of the above 11 17 25 22 19 2 4 43 30 832
2018 Client contact centre 14 20 26 19 15 2 5 36 36 658
2018 Compliance, inspection and enforcement 15 21 27 32 5 0 0 37 36 66
2018 Communications or public affairs 17 24 27 20 7 1 4 28 43 328
2018 Access to information and privacy 22 23 22 15 9 2 7 26 49 58
2018 Security 16 29 26 13 10 0 4 25 48 208
2018 Science and technology 18 27 23 21 7 1 3 29 47 82
2018 Library services 5 39 9 29 14 0 5 45 45 21
2018 Legal services 19 25 24 24 4 5 0 30 46 21
2018 Administration and operations 13 22 28 19 13 1 4 34 36 1521
2018 Human resources 13 24 28 19 11 2 2 32 39 553
2018 Financial management 12 23 34 19 11 1 2 30 35 541
2018 Procurement 14 23 30 19 10 2 2 30 38 1127
2018 Real property 16 26 34 13 9 1 1 22 43 1109
2018 Materiel management 13 36 22 23 6 0 2 29 49 60
2018 Information management 16 16 28 22 12 2 3 36 34 237
2018 Information technology 20 25 32 14 7 0 2 21 46 414
2018 Internal audit 12 7 37 24 16 2 2 42 20 54
2018 Evaluation 18 22 19 25 4 4 8 33 46 27
2018 Data sciences 3 25 31 23 15 0 3 40 29 30
2018 Policy 15 29 28 18 7 1 2 26 45 152
2018 Project management 21 24 28 17 6 2 3 24 47 577
2018 Other services to the public 14 20 23 16 22 1 4 40 37 239
2018 None of the above 16 26 24 19 11 1 4 31 43 611

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 11 20 22 16 15 8 8 37 37 825
2022 Compliance, inspection and enforcement 8 10 26 20 26 4 6 51 20 90
2022 Communications or public affairs 6 13 24 22 19 7 8 49 23 380
2022 Access to information and privacy 7 20 26 18 17 7 6 40 30 65
2022 Security 11 19 25 16 18 6 5 39 34 190
2022 Science and technology 9 20 25 24 14 1 8 41 32 105
2022 Library services 0 11 23 33 33 0 0 66 11 20
2022 Legal services 12 20 7 6 41 6 7 54 37 15
2022 Administration and operations 9 17 24 18 19 7 6 43 30 1645
2022 Human resources 9 18 27 21 13 5 5 38 31 560
2022 Financial management 8 17 27 25 17 3 3 44 27 520
2022 Procurement 9 18 24 21 18 5 6 43 30 1310
2022 Real property 10 22 27 21 13 3 4 37 35 1090
2022 Materiel management 8 19 35 18 10 2 9 31 30 40
2022 Information management 6 18 22 27 16 3 7 48 27 185
2022 Information technology 12 16 24 22 19 3 4 43 31 415
2022 Internal audit 9 18 25 15 17 8 8 38 32 60
2022 Evaluation 11 27 26 10 14 2 11 28 43 35
2022 Data sciences 11 29 20 19 14 2 5 35 43 45
2022 Policy 15 19 29 22 12 2 1 35 35 175
2022 Project management 9 19 27 22 16 3 5 40 31 685
2022 Other services to the public 5 12 22 18 25 9 8 52 21 305
2022 None of the above 7 13 21 21 20 8 10 50 25 605
2020 Client contact centre 6 17 25 20 22 7 4 47 25 951
2020 Compliance, inspection and enforcement 9 7 23 28 24 3 6 57 17 83
2020 Communications or public affairs 5 13 24 25 24 6 3 54 20 400
2020 Access to information and privacy 5 8 27 32 18 6 3 56 14 62
2020 Security 10 15 25 26 21 1 2 48 26 260
2020 Science and technology 6 10 28 27 19 5 5 51 18 107
2020 Library services 5 15 20 25 35 0 0 60 20 20
2020 Legal services 5 5 30 10 40 0 10 56 11 20
2020 Administration and operations 6 13 22 28 24 5 3 56 20 2040
2020 Human resources 7 17 27 24 17 5 3 45 26 667
2020 Financial management 7 16 24 29 19 3 3 51 24 586
2020 Procurement 6 11 22 30 23 4 3 57 19 1368
2020 Real property 9 18 24 27 17 3 3 47 28 1422
2020 Materiel management 2 11 26 36 15 10 2 57 14 53
2020 Information management 8 13 13 31 22 7 6 62 24 270
2020 Information technology 7 16 25 29 17 3 2 49 24 462
2020 Internal audit 15 12 18 21 31 2 1 54 27 67
2020 Evaluation 7 7 16 42 21 4 4 67 15 27
2020 Data sciences 11 20 16 35 12 0 7 50 33 45
2020 Policy 11 16 28 26 13 4 3 42 28 178
2020 Project management 5 13 29 29 17 3 3 49 20 750
2020 Other services to the public 5 7 20 34 25 7 2 65 13 307
2020 None of the above 3 9 20 27 28 8 4 63 15 832
2019 Client contact centre 20 23 23 15 13 4 2 30 46 892
2019 Compliance, inspection and enforcement 12 17 22 21 22 5 2 45 31 99
2019 Communications or public affairs 8 16 27 25 14 5 3 44 27 387
2019 Access to information and privacy 14 27 18 22 13 1 6 37 44 65
2019 Security 21 26 21 16 9 2 4 26 51 227
2019 Science and technology 9 23 22 26 16 4 1 44 33 101
2019 Library services 8 4 24 38 15 6 4 60 13 23
2019 Legal services 20 36 15 15 7 8 0 24 60 26
2019 Administration and operations 11 18 27 20 18 4 4 40 31 1870
2019 Human resources 20 23 23 18 11 3 2 30 45 670
2019 Financial management 12 21 28 22 13 2 2 37 34 596
2019 Procurement 8 17 26 24 19 4 2 46 26 1233
2019 Real property 14 21 28 21 11 3 2 34 36 1299
2019 Materiel management 8 11 21 23 32 3 1 58 20 57
2019 Information management 9 25 24 21 15 3 3 38 37 239
2019 Information technology 9 24 28 21 15 2 2 37 34 448
2019 Internal audit 7 27 21 28 15 1 0 44 35 65
2019 Evaluation 23 28 12 24 8 4 0 33 54 25
2019 Data sciences 6 13 18 23 36 2 2 62 20 45
2019 Policy 12 19 29 27 9 1 3 37 33 159
2019 Project management 13 19 27 24 12 2 2 38 34 631
2019 Other services to the public 6 15 19 27 24 4 4 56 23 367
2019 None of the above 10 14 23 23 20 6 4 48 27 829
2018 Client contact centre 16 22 28 18 9 4 3 29 41 655
2018 Compliance, inspection and enforcement 12 22 26 29 11 0 0 40 34 66
2018 Communications or public affairs 12 21 28 18 11 6 3 32 37 328
2018 Access to information and privacy 21 33 18 17 7 0 4 25 56 57
2018 Security 22 27 25 10 10 1 5 21 53 208
2018 Science and technology 13 17 18 31 14 3 3 48 33 81
2018 Library services 0 25 24 23 23 0 5 49 26 21
2018 Legal services 39 39 0 9 4 5 5 14 86 21
2018 Administration and operations 14 20 28 19 12 3 4 34 36 1518
2018 Human resources 18 27 22 16 12 2 3 29 48 549
2018 Financial management 11 24 30 20 11 2 2 33 36 539
2018 Procurement 9 17 28 26 13 4 3 41 29 1125
2018 Real property 13 22 28 20 11 3 2 33 37 1107
2018 Materiel management 11 15 30 25 11 5 2 39 29 59
2018 Information management 19 27 23 13 12 3 4 27 48 238
2018 Information technology 18 20 24 20 12 2 4 34 41 412
2018 Internal audit 4 9 34 30 19 2 3 51 13 54
2018 Evaluation 8 21 33 15 4 4 15 23 36 27
2018 Data sciences 6 28 31 22 9 0 3 32 35 30
2018 Policy 16 24 28 19 9 1 4 29 42 152
2018 Project management 12 21 29 24 9 2 2 35 35 573
2018 Other services to the public 9 14 21 27 21 3 5 52 25 238
2018 None of the above 10 20 25 20 15 5 5 39 33 606

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 8 18 28 17 17 4 7 39 29 825
2022 Compliance, inspection and enforcement 15 13 34 14 16 2 6 32 31 90
2022 Communications or public affairs 12 22 33 14 12 2 5 28 37 380
2022 Access to information and privacy 0 12 33 21 25 1 7 50 14 65
2022 Security 14 17 26 19 17 1 5 39 33 190
2022 Science and technology 12 29 37 11 9 0 2 21 41 105
2022 Library services 4 16 33 24 16 6 0 43 22 20
2022 Legal services 12 5 9 14 38 13 8 66 22 15
2022 Administration and operations 10 18 31 19 16 2 4 37 30 1650
2022 Human resources 10 20 30 21 12 2 5 35 32 560
2022 Financial management 7 17 36 21 15 2 2 38 25 520
2022 Procurement 14 22 32 15 12 2 2 28 38 1310
2022 Real property 17 27 32 13 7 2 2 21 45 1090
2022 Materiel management 16 21 38 20 5 0 0 25 37 40
2022 Information management 6 14 30 23 18 3 6 45 22 185
2022 Information technology 18 21 32 14 9 3 3 25 41 415
2022 Internal audit 10 15 32 20 14 8 1 38 27 60
2022 Evaluation 12 26 27 14 11 5 6 28 42 35
2022 Data sciences 10 16 42 21 9 0 2 30 27 45
2022 Policy 17 23 33 13 8 2 4 22 43 175
2022 Project management 19 26 32 11 8 2 2 19 47 685
2022 Other services to the public 8 18 26 20 15 5 8 39 31 305
2022 None of the above 11 17 29 16 14 4 8 35 32 605
2020 Client contact centre 6 16 31 23 18 3 3 44 23 950
2020 Compliance, inspection and enforcement 13 19 35 22 8 1 0 31 33 83
2020 Communications or public affairs 11 24 31 18 10 2 3 30 37 398
2020 Access to information and privacy 3 23 23 22 20 2 7 46 29 60
2020 Security 11 17 27 24 17 2 0 42 30 261
2020 Science and technology 17 26 32 13 9 2 2 22 44 108
2020 Library services 10 25 30 10 25 0 0 35 35 20
2020 Legal services 6 17 22 17 16 11 11 43 29 18
2020 Administration and operations 7 19 33 22 16 2 2 39 27 2045
2020 Human resources 11 17 34 21 13 2 1 36 29 670
2020 Financial management 6 16 41 23 12 1 1 36 22 585
2020 Procurement 9 18 35 21 14 2 1 36 29 1381
2020 Real property 14 26 31 16 9 2 1 26 41 1423
2020 Materiel management 5 24 42 18 8 3 0 27 30 53
2020 Information management 11 12 29 26 19 3 1 46 24 269
2020 Information technology 15 25 33 14 10 3 1 24 41 463
2020 Internal audit 9 16 34 22 16 3 0 39 26 68
2020 Evaluation 10 4 51 28 7 0 0 35 14 27
2020 Data sciences 18 16 31 15 16 4 0 32 35 45
2020 Policy 18 24 29 17 10 2 0 28 43 180
2020 Project management 17 29 28 16 7 2 1 24 47 754
2020 Other services to the public 7 15 32 24 18 3 1 44 23 305
2020 None of the above 10 18 27 23 15 4 2 41 30 831
2019 Client contact centre 9 18 30 22 15 3 3 39 29 897
2019 Compliance, inspection and enforcement 13 23 24 21 14 3 2 37 38 99
2019 Communications or public affairs 13 25 29 17 10 3 2 29 41 390
2019 Access to information and privacy 9 24 24 29 14 0 0 43 32 65
2019 Security 16 19 28 22 11 1 3 35 36 229
2019 Science and technology 19 31 27 14 5 4 0 20 52 101
2019 Library services 15 8 43 4 21 0 9 27 25 23
2019 Legal services 7 21 31 22 7 8 4 33 32 26
2019 Administration and operations 10 21 32 20 13 2 2 34 33 1872
2019 Human resources 10 24 34 17 11 3 2 29 36 666
2019 Financial management 9 21 36 21 9 2 1 31 31 598
2019 Procurement 11 22 34 18 11 2 1 30 35 1238
2019 Real property 21 28 30 12 7 2 1 19 50 1302
2019 Materiel management 13 24 21 17 24 0 0 41 38 58
2019 Information management 11 21 31 21 13 3 1 35 33 242
2019 Information technology 16 30 31 12 8 3 2 21 47 450
2019 Internal audit 9 25 26 30 9 1 0 40 34 66
2019 Evaluation 11 24 48 8 8 0 0 16 36 25
2019 Data sciences 19 19 25 12 21 0 4 34 39 46
2019 Policy 11 24 35 17 11 1 1 29 36 158
2019 Project management 21 28 33 11 5 1 1 17 49 637
2019 Other services to the public 10 19 26 20 17 4 4 40 32 367
2019 None of the above 13 19 30 16 15 3 3 33 34 831
2018 Client contact centre 13 22 30 19 9 3 4 30 38 653
2018 Compliance, inspection and enforcement 15 22 42 15 6 0 0 21 37 65
2018 Communications or public affairs 17 24 34 11 7 3 3 20 44 331
2018 Access to information and privacy 11 18 38 16 11 2 4 29 31 57
2018 Security 16 21 35 16 9 0 3 26 38 209
2018 Science and technology 18 30 29 16 4 3 0 21 49 82
2018 Library services 5 19 25 33 19 0 0 51 24 21
2018 Legal services 19 24 34 14 4 5 0 19 45 21
2018 Administration and operations 15 22 32 16 9 2 3 27 39 1525
2018 Human resources 15 24 31 17 8 2 2 27 41 548
2018 Financial management 13 23 35 19 6 2 1 26 38 538
2018 Procurement 14 25 34 16 7 2 1 24 41 1128
2018 Real property 21 33 31 8 5 1 1 13 55 1110
2018 Materiel management 20 23 29 19 4 4 2 24 46 60
2018 Information management 16 22 24 20 13 2 2 35 39 238
2018 Information technology 22 26 28 14 7 1 3 22 50 414
2018 Internal audit 13 12 37 20 12 5 2 33 27 54
2018 Evaluation 15 29 37 8 0 8 4 9 50 27
2018 Data sciences 18 32 9 28 10 0 3 39 52 30
2018 Policy 12 27 37 15 5 2 2 21 41 152
2018 Project management 23 30 31 10 3 1 1 14 54 576
2018 Other services to the public 12 18 29 21 13 4 4 36 33 241
2018 None of the above 16 23 29 18 8 2 5 27 41 608

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 7 15 32 22 18 1 6 43 23 825
2022 Compliance, inspection and enforcement 4 15 31 35 11 0 4 48 20 90
2022 Communications or public affairs 6 19 39 22 11 0 2 35 26 380
2022 Access to information and privacy 5 4 29 36 21 2 5 60 9 65
2022 Security 6 15 26 28 22 2 2 52 22 190
2022 Science and technology 4 14 31 34 14 1 3 49 18 105
2022 Library services 0 18 45 32 5 0 0 37 18 20
2022 Legal services 6 14 25 13 27 7 8 46 24 15
2022 Administration and operations 5 16 33 24 18 1 4 44 22 1650
2022 Human resources 3 12 32 30 19 1 2 51 16 565
2022 Financial management 3 10 36 32 16 1 2 50 13 520
2022 Procurement 6 13 34 26 16 1 2 44 21 1310
2022 Real property 3 11 39 31 14 1 2 45 14 1090
2022 Materiel management 6 11 32 35 11 0 5 48 18 40
2022 Information management 4 9 38 25 19 0 5 46 13 185
2022 Information technology 3 8 32 35 18 1 3 55 12 415
2022 Internal audit 1 22 33 24 18 1 0 43 24 60
2022 Evaluation 0 16 20 39 21 0 3 62 17 35
2022 Data sciences 6 14 36 27 14 0 2 43 21 45
2022 Policy 7 14 37 24 17 0 1 42 21 175
2022 Project management 4 11 35 33 16 0 2 50 15 680
2022 Other services to the public 8 18 33 23 13 1 4 38 27 305
2022 None of the above 9 17 33 21 17 1 3 39 27 605
2020 Client contact centre 8 20 32 23 16 0 1 39 28 953
2020 Compliance, inspection and enforcement 12 18 33 32 6 0 0 38 30 83
2020 Communications or public affairs 8 31 38 16 6 0 0 22 40 397
2020 Access to information and privacy 5 18 31 26 21 0 0 47 23 62
2020 Security 8 22 35 22 13 0 0 35 30 262
2020 Science and technology 13 13 41 21 10 1 1 32 26 107
2020 Library services 15 35 40 5 5 0 0 10 50 20
2020 Legal services 16 5 37 16 21 5 0 39 22 19
2020 Administration and operations 7 20 35 23 13 1 1 37 27 2050
2020 Human resources 7 20 39 21 12 0 1 34 27 670
2020 Financial management 5 19 39 26 9 1 1 36 24 586
2020 Procurement 8 20 38 21 12 1 1 34 28 1381
2020 Real property 7 19 38 23 11 1 1 35 26 1422
2020 Materiel management 2 19 41 28 10 2 0 38 20 53
2020 Information management 8 12 35 29 17 0 0 46 19 271
2020 Information technology 3 16 34 32 14 1 1 46 19 464
2020 Internal audit 9 24 40 16 12 0 0 28 32 68
2020 Evaluation 3 17 41 24 14 0 0 39 20 27
2020 Data sciences 16 11 31 27 11 4 0 39 28 45
2020 Policy 8 20 37 26 8 1 0 35 28 180
2020 Project management 7 20 40 24 8 1 1 32 27 757
2020 Other services to the public 8 22 40 19 10 0 0 30 30 305
2020 None of the above 9 23 35 21 10 1 1 31 33 834
2019 Client contact centre 10 20 32 21 14 2 2 36 31 895
2019 Compliance, inspection and enforcement 12 17 36 23 10 0 2 33 29 99
2019 Communications or public affairs 12 25 36 18 7 1 1 25 38 390
2019 Access to information and privacy 6 16 28 35 14 0 1 49 23 65
2019 Security 18 15 31 21 12 0 2 33 35 230
2019 Science and technology 11 30 32 17 10 0 1 27 41 100
2019 Library services 14 29 34 17 6 0 0 23 43 23
2019 Legal services 7 19 28 36 10 0 0 46 26 27
2019 Administration and operations 10 21 33 22 12 0 2 35 31 1882
2019 Human resources 10 21 33 21 12 1 1 35 32 671
2019 Financial management 11 18 33 28 10 1 0 38 29 599
2019 Procurement 10 25 33 18 12 1 1 31 36 1237
2019 Real property 12 22 35 20 10 1 1 30 34 1303
2019 Materiel management 17 17 31 16 20 0 0 35 33 58
2019 Information management 6 23 34 24 12 0 1 37 29 245
2019 Information technology 8 15 32 28 14 1 2 43 24 447
2019 Internal audit 6 24 33 25 7 1 3 34 32 66
2019 Evaluation 8 40 27 21 4 0 0 25 47 25
2019 Data sciences 6 29 33 22 7 0 2 30 36 46
2019 Policy 13 24 32 19 11 1 1 30 38 158
2019 Project management 14 23 34 21 8 0 1 28 37 636
2019 Other services to the public 12 21 27 21 16 2 2 38 34 368
2019 None of the above 12 22 30 20 12 1 2 34 35 834

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 23 38 21 11 5 3 0 62 16 825
2022 Compliance, inspection and enforcement 23 39 19 10 7 1 0 63 17 90
2022 Communications or public affairs 13 34 19 21 10 4 0 49 32 380
2022 Access to information and privacy 24 44 18 7 3 3 0 71 11 65
2022 Security 16 37 17 19 10 2 0 54 29 190
2022 Science and technology 14 40 22 16 8 0 1 54 24 105
2022 Library services 16 35 0 11 26 12 0 58 42 20
2022 Legal services 25 26 6 12 15 15 0 60 33 15
2022 Administration and operations 24 35 17 14 7 3 0 61 22 1650
2022 Human resources 19 39 15 17 6 3 0 60 24 565
2022 Financial management 22 41 19 13 4 2 0 64 17 520
2022 Procurement 21 34 17 16 10 3 0 56 26 1315
2022 Real property 17 36 23 16 7 1 0 54 23 1090
2022 Materiel management 22 36 21 4 15 2 0 60 19 40
2022 Information management 22 41 15 12 9 1 0 64 21 185
2022 Information technology 17 35 19 17 10 2 0 53 28 415
2022 Internal audit 18 36 16 20 6 3 0 56 27 60
2022 Evaluation 21 26 24 19 8 3 0 48 28 35
2022 Data sciences 12 22 27 21 10 8 0 37 34 45
2022 Policy 12 25 22 23 14 3 0 39 39 175
2022 Project management 17 35 21 16 9 3 0 53 25 685
2022 Other services to the public 24 30 20 14 9 4 0 56 24 305
2022 None of the above 17 29 20 17 12 4 0 49 31 605
2020 Client contact centre 32 40 16 8 2 2 0 73 11 948
2020 Compliance, inspection and enforcement 22 38 19 14 5 1 0 61 20 83
2020 Communications or public affairs 16 39 17 16 7 5 0 58 24 400
2020 Access to information and privacy 35 41 8 11 3 2 0 77 15 61
2020 Security 23 39 20 11 6 2 0 63 17 261
2020 Science and technology 19 38 23 10 4 5 0 60 15 107
2020 Library services 20 35 15 20 5 5 0 58 26 20
2020 Legal services 39 30 15 10 0 5 0 73 11 20
2020 Administration and operations 29 41 16 10 3 1 0 71 13 2046
2020 Human resources 27 40 20 8 3 2 0 68 12 662
2020 Financial management 28 43 17 8 2 2 0 73 9 588
2020 Procurement 27 40 18 10 2 2 0 69 13 1378
2020 Real property 23 37 21 12 5 2 0 61 17 1413
2020 Materiel management 28 32 30 9 2 0 0 59 11 53
2020 Information management 30 43 13 8 4 1 0 75 12 270
2020 Information technology 17 36 22 16 7 2 0 54 24 462
2020 Internal audit 24 39 18 16 1 1 0 64 18 68
2020 Evaluation 35 21 28 9 3 4 0 58 13 27
2020 Data sciences 20 33 20 14 9 5 0 56 24 45
2020 Policy 21 32 20 16 8 2 0 54 25 175
2020 Project management 19 42 19 12 5 3 0 63 17 757
2020 Other services to the public 24 39 19 13 3 2 0 64 17 305
2020 None of the above 21 36 19 14 5 4 0 60 21 829
2019 Client contact centre 22 38 20 12 4 3 0 62 17 898
2019 Compliance, inspection and enforcement 17 38 15 14 10 7 0 59 25 100
2019 Communications or public affairs 13 30 23 23 7 4 0 45 31 384
2019 Access to information and privacy 21 37 19 14 6 3 0 60 21 64
2019 Security 15 35 20 18 9 3 1 52 28 230
2019 Science and technology 6 38 25 23 4 4 0 46 28 100
2019 Library services 14 43 12 18 4 10 0 63 24 23
2019 Legal services 17 44 7 17 8 7 0 66 26 27
2019 Administration and operations 21 37 18 14 8 2 0 59 23 1878
2019 Human resources 17 36 21 17 7 2 0 54 25 669
2019 Financial management 19 37 20 15 5 3 0 58 21 594
2019 Procurement 21 38 20 14 5 1 0 60 19 1235
2019 Real property 15 35 23 17 8 2 0 50 26 1306
2019 Materiel management 21 42 17 15 4 0 0 63 20 58
2019 Information management 20 30 22 17 8 3 0 52 26 242
2019 Information technology 11 30 26 20 10 4 0 43 31 445
2019 Internal audit 15 33 22 21 4 3 1 51 26 67
2019 Evaluation 8 31 34 12 15 0 0 39 27 25
2019 Data sciences 18 33 12 15 17 5 0 54 33 46
2019 Policy 12 29 23 21 12 4 1 42 34 157
2019 Project management 14 36 22 19 7 3 0 51 27 635
2019 Other services to the public 18 32 23 14 8 4 1 53 23 367
2019 None of the above 17 30 23 17 9 4 0 49 27 831

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 57 28 8 4 3 1 0 85 7 825
2022 Compliance, inspection and enforcement 53 34 5 4 3 1 0 87 8 90
2022 Communications or public affairs 56 27 7 5 3 2 0 86 7 380
2022 Access to information and privacy 58 26 12 2 2 0 0 84 4 65
2022 Security 54 29 7 4 4 1 0 84 8 190
2022 Science and technology 48 33 7 3 6 2 1 83 10 105
2022 Library services 44 35 0 0 9 11 0 90 10 20
2022 Legal services 41 34 20 5 0 0 0 75 5 15
2022 Administration and operations 60 26 6 4 2 1 0 87 7 1650
2022 Human resources 65 24 3 3 3 1 0 91 6 565
2022 Financial management 63 25 4 5 2 1 0 89 7 520
2022 Procurement 62 25 5 3 3 1 0 89 6 1310
2022 Real property 57 25 8 5 4 1 0 83 9 1090
2022 Materiel management 43 37 6 4 10 0 0 80 14 40
2022 Information management 56 30 8 3 2 0 0 86 5 185
2022 Information technology 53 32 7 4 3 1 0 86 7 415
2022 Internal audit 64 23 7 1 5 0 0 87 6 60
2022 Evaluation 57 30 6 3 5 0 0 87 8 35
2022 Data sciences 55 32 5 2 7 0 0 87 8 45
2022 Policy 50 32 8 6 3 1 0 83 8 175
2022 Project management 57 27 7 6 3 0 0 84 9 685
2022 Other services to the public 56 28 7 3 3 3 0 86 6 305
2022 None of the above 58 27 6 3 3 2 0 87 6 610
2020 Client contact centre 56 28 8 5 2 1 0 85 7 948
2020 Compliance, inspection and enforcement 57 24 7 9 2 0 0 81 12 83
2020 Communications or public affairs 56 28 8 3 2 2 0 87 5 401
2020 Access to information and privacy 50 29 8 5 5 3 0 82 10 62
2020 Security 52 26 8 5 8 0 0 79 13 263
2020 Science and technology 57 31 7 2 2 0 1 89 4 108
2020 Library services 35 26 15 15 10 0 0 60 25 20
2020 Legal services 56 39 0 0 5 0 0 95 5 21
2020 Administration and operations 56 27 8 5 3 1 0 84 8 2048
2020 Human resources 64 23 7 4 1 1 0 87 6 666
2020 Financial management 59 27 6 5 2 1 0 87 7 585
2020 Procurement 59 25 7 5 3 1 0 85 8 1386
2020 Real property 51 28 8 7 5 1 0 80 12 1427
2020 Materiel management 55 22 13 8 3 0 0 76 11 53
2020 Information management 56 28 7 4 2 1 1 86 7 270
2020 Information technology 55 29 7 7 2 0 0 84 9 466
2020 Internal audit 44 31 9 10 6 0 0 75 16 68
2020 Evaluation 51 42 0 4 0 4 0 96 4 27
2020 Data sciences 44 40 4 11 0 0 0 84 11 45
2020 Policy 53 29 7 10 1 1 0 82 11 180
2020 Project management 52 27 8 8 3 1 0 80 11 756
2020 Other services to the public 54 27 10 3 2 2 0 83 6 306
2020 None of the above 51 29 7 5 3 4 0 84 8 833
2019 Client contact centre 49 33 9 5 3 1 0 83 8 893
2019 Compliance, inspection and enforcement 54 25 5 13 3 0 0 79 16 100
2019 Communications or public affairs 51 31 7 5 4 2 0 84 9 386
2019 Access to information and privacy 45 25 10 14 7 0 0 69 21 65
2019 Security 50 28 6 8 7 0 1 79 15 230
2019 Science and technology 39 40 9 8 5 0 0 78 13 101
2019 Library services 46 26 4 17 7 0 0 71 25 23
2019 Legal services 49 24 16 3 4 3 0 76 8 27
2019 Administration and operations 51 29 9 6 4 1 0 80 11 1879
2019 Human resources 51 30 8 5 5 1 1 82 10 666
2019 Financial management 49 32 8 6 4 1 0 82 11 597
2019 Procurement 53 27 8 6 4 1 0 81 11 1237
2019 Real property 47 30 11 6 5 1 0 78 11 1307
2019 Materiel management 50 25 9 11 5 0 0 75 15 58
2019 Information management 53 32 7 6 1 0 0 85 7 244
2019 Information technology 52 32 7 6 3 0 0 85 8 448
2019 Internal audit 47 24 14 6 6 3 0 73 13 66
2019 Evaluation 47 23 13 4 4 8 0 77 9 25
2019 Data sciences 54 29 2 4 6 5 0 87 10 45
2019 Policy 51 28 10 6 5 0 1 79 10 160
2019 Project management 46 30 11 7 5 1 0 77 12 634
2019 Other services to the public 47 31 9 6 5 0 0 79 12 370
2019 None of the above 50 28 10 6 4 3 0 80 10 835
2018 Client contact centre 43 36 10 6 4 1 0 80 11 654
2018 Compliance, inspection and enforcement 37 30 10 10 10 1 1 69 21 65
2018 Communications or public affairs 46 35 6 6 3 2 1 84 10 329
2018 Access to information and privacy 36 33 11 9 12 0 0 68 21 58
2018 Security 38 31 9 8 13 0 0 69 21 206
2018 Science and technology 39 34 14 9 4 0 0 73 13 81
2018 Library services 24 43 22 10 0 0 0 67 10 21
2018 Legal services 24 42 5 19 5 5 0 69 26 21
2018 Administration and operations 44 32 9 8 5 1 0 78 13 1524
2018 Human resources 48 32 8 7 4 1 0 81 11 553
2018 Financial management 40 36 8 9 6 0 0 77 14 541
2018 Procurement 47 32 10 8 3 0 0 79 11 1126
2018 Real property 44 29 10 9 6 1 0 74 16 1111
2018 Materiel management 41 30 8 9 10 2 0 72 20 58
2018 Information management 41 33 12 8 5 1 0 75 13 235
2018 Information technology 48 30 9 7 5 0 0 78 13 405
2018 Internal audit 47 31 11 7 3 0 2 79 10 54
2018 Evaluation 41 15 18 14 11 0 0 57 25 27
2018 Data sciences 61 9 6 10 13 0 0 71 23 28
2018 Policy 42 30 12 7 7 1 1 74 14 152
2018 Project management 42 32 10 10 5 1 0 74 16 574
2018 Other services to the public 49 27 7 10 4 3 0 79 14 242
2018 None of the above 39 31 11 8 7 3 0 73 16 611

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 60 29 6 4 2 0 0 89 5 825
2022 Compliance, inspection and enforcement 63 26 5 3 2 0 0 89 5 90
2022 Communications or public affairs 60 31 2 4 1 1 0 92 6 380
2022 Access to information and privacy 61 32 5 2 0 0 0 94 2 65
2022 Security 55 28 8 6 1 0 1 84 8 190
2022 Science and technology 51 40 3 3 3 0 0 92 5 105
2022 Library services 51 29 6 4 5 5 0 84 9 20
2022 Legal services 55 26 7 12 0 0 0 81 12 15
2022 Administration and operations 62 29 4 2 1 0 0 92 4 1650
2022 Human resources 68 25 3 1 1 0 0 94 3 565
2022 Financial management 67 28 2 2 1 0 0 95 3 520
2022 Procurement 66 25 4 3 1 0 0 92 4 1310
2022 Real property 61 28 5 4 2 0 0 89 6 1090
2022 Materiel management 48 31 4 6 10 0 0 79 16 40
2022 Information management 60 29 5 4 1 0 0 89 5 185
2022 Information technology 58 31 4 5 2 0 0 90 6 415
2022 Internal audit 63 28 5 0 3 0 0 91 3 60
2022 Evaluation 63 32 3 2 0 0 0 95 2 35
2022 Data sciences 66 23 6 0 5 0 0 90 5 45
2022 Policy 60 30 3 3 2 1 1 91 6 175
2022 Project management 62 30 5 2 1 0 0 91 3 685
2022 Other services to the public 60 29 4 4 3 1 0 89 7 305
2022 None of the above 65 26 5 3 1 1 0 91 4 610
2020 Client contact centre 60 31 5 2 1 0 0 92 4 947
2020 Compliance, inspection and enforcement 61 30 6 2 0 0 0 91 2 81
2020 Communications or public affairs 63 28 4 3 1 1 0 92 3 399
2020 Access to information and privacy 58 32 3 5 2 0 0 90 6 62
2020 Security 55 33 5 2 4 1 0 89 6 261
2020 Science and technology 70 22 3 3 2 0 0 92 5 108
2020 Library services 20 45 15 10 10 0 0 65 20 20
2020 Legal services 61 29 0 5 0 0 5 95 5 21
2020 Administration and operations 60 29 6 3 1 0 0 89 5 2043
2020 Human resources 68 26 3 2 1 0 0 94 3 665
2020 Financial management 62 28 6 4 1 0 0 90 4 583
2020 Procurement 65 26 4 3 2 0 0 91 5 1383
2020 Real property 58 27 7 4 4 0 0 86 7 1425
2020 Materiel management 58 19 16 5 2 0 0 78 6 53
2020 Information management 54 34 8 2 1 1 0 89 3 269
2020 Information technology 59 32 4 3 1 0 0 91 5 465
2020 Internal audit 52 32 7 7 1 0 0 84 9 68
2020 Evaluation 60 29 4 4 0 4 0 92 4 26
2020 Data sciences 53 31 9 7 0 0 0 84 7 45
2020 Policy 61 28 7 4 0 0 0 89 4 180
2020 Project management 59 28 6 5 1 1 0 88 6 755
2020 Other services to the public 56 31 6 4 2 0 0 88 6 306
2020 None of the above 58 32 4 4 1 1 0 91 5 823
2019 Client contact centre 53 33 8 4 1 0 0 86 6 896
2019 Compliance, inspection and enforcement 55 31 9 2 3 0 0 86 5 100
2019 Communications or public affairs 54 34 4 5 2 1 0 88 7 390
2019 Access to information and privacy 42 34 7 11 6 0 0 75 17 65
2019 Security 45 38 8 6 3 0 0 83 9 230
2019 Science and technology 48 38 7 4 3 0 0 86 7 101
2019 Library services 46 39 8 0 7 0 0 84 7 23
2019 Legal services 40 48 4 8 0 0 0 88 8 27
2019 Administration and operations 54 32 6 6 2 0 0 86 8 1882
2019 Human resources 56 30 5 5 3 0 0 87 8 667
2019 Financial management 52 36 5 5 2 0 0 88 7 597
2019 Procurement 54 32 7 5 2 0 0 86 7 1240
2019 Real property 50 35 6 6 2 0 0 85 9 1300
2019 Materiel management 37 38 13 8 5 0 0 75 12 58
2019 Information management 55 32 6 5 1 0 0 87 7 246
2019 Information technology 54 34 5 4 2 0 0 89 6 448
2019 Internal audit 55 34 6 3 2 0 0 89 5 65
2019 Evaluation 39 33 12 8 8 0 0 72 16 25
2019 Data sciences 66 17 8 4 4 0 0 83 8 46
2019 Policy 60 25 6 7 2 0 0 84 9 160
2019 Project management 52 34 6 6 2 0 0 86 8 636
2019 Other services to the public 50 36 7 5 2 0 0 86 7 370
2019 None of the above 52 32 9 4 2 1 0 85 6 835
2018 Client contact centre 46 38 9 5 2 0 0 85 7 655
2018 Compliance, inspection and enforcement 40 46 7 4 3 0 0 86 7 66
2018 Communications or public affairs 51 37 7 4 1 0 0 88 5 326
2018 Access to information and privacy 44 30 7 12 7 0 0 74 19 58
2018 Security 44 32 11 7 5 0 0 77 12 207
2018 Science and technology 53 32 10 5 0 0 0 85 5 80
2018 Library services 35 51 9 5 0 0 0 86 5 21
2018 Legal services 40 34 0 21 5 0 0 74 26 20
2018 Administration and operations 48 37 6 6 3 0 0 85 9 1525
2018 Human resources 53 36 6 4 1 0 0 89 5 552
2018 Financial management 40 43 11 4 2 0 0 83 6 541
2018 Procurement 52 35 7 4 2 0 0 87 6 1125
2018 Real property 46 35 8 8 3 0 0 81 10 1105
2018 Materiel management 52 21 16 7 3 1 0 74 10 58
2018 Information management 45 34 8 10 4 0 0 78 14 236
2018 Information technology 52 32 7 7 2 0 0 83 9 404
2018 Internal audit 56 36 0 7 0 0 2 93 7 54
2018 Evaluation 37 37 11 7 7 0 0 75 14 27
2018 Data sciences 67 16 13 0 3 0 0 84 3 28
2018 Policy 50 37 8 3 2 1 0 87 4 152
2018 Project management 45 41 7 5 2 0 0 86 7 575
2018 Other services to the public 47 41 4 4 2 1 0 90 6 242
2018 None of the above 45 35 8 8 3 1 0 81 11 610

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 32 14 4 2 1 1 79 6 825
2022 Compliance, inspection and enforcement 51 35 11 0 2 1 0 87 2 90
2022 Communications or public affairs 48 35 8 3 2 4 0 86 6 380
2022 Access to information and privacy 55 27 10 5 0 0 3 84 5 65
2022 Security 52 29 10 5 2 2 0 82 7 190
2022 Science and technology 49 42 5 1 2 0 1 92 3 105
2022 Library services 44 42 10 0 0 5 0 90 0 20
2022 Legal services 54 13 7 12 6 0 7 73 20 15
2022 Administration and operations 51 32 9 3 1 3 1 86 4 1650
2022 Human resources 56 33 6 3 2 1 0 90 5 565
2022 Financial management 52 35 7 4 1 1 1 88 5 520
2022 Procurement 54 31 8 3 2 2 0 87 5 1310
2022 Real property 51 33 10 3 2 1 0 85 5 1090
2022 Materiel management 42 34 8 6 8 2 0 78 14 40
2022 Information management 49 32 9 4 3 1 0 83 8 185
2022 Information technology 49 36 9 3 2 0 0 86 5 415
2022 Internal audit 50 35 5 1 5 3 1 88 7 60
2022 Evaluation 55 35 8 0 2 0 0 90 2 35
2022 Data sciences 63 28 2 6 0 0 0 92 6 45
2022 Policy 55 30 8 4 2 1 0 86 6 175
2022 Project management 49 38 7 4 1 1 0 88 5 685
2022 Other services to the public 47 32 11 5 2 3 0 82 7 305
2022 None of the above 50 32 9 3 2 3 1 85 5 610
2020 Client contact centre 46 33 13 4 2 2 1 81 5 948
2020 Compliance, inspection and enforcement 44 38 11 7 0 0 0 82 7 83
2020 Communications or public affairs 56 30 6 3 1 3 0 89 5 397
2020 Access to information and privacy 48 35 7 7 2 2 0 85 8 62
2020 Security 48 35 7 5 4 2 0 84 9 263
2020 Science and technology 53 36 6 3 1 1 0 90 3 108
2020 Library services 26 53 11 5 5 0 0 79 10 19
2020 Legal services 60 30 0 0 5 5 0 95 5 20
2020 Administration and operations 48 34 11 3 2 3 0 84 5 2029
2020 Human resources 56 31 8 2 1 1 0 88 3 665
2020 Financial management 54 32 9 3 1 0 1 87 4 586
2020 Procurement 52 32 10 3 1 2 0 85 4 1378
2020 Real property 48 35 9 4 3 1 0 84 7 1420
2020 Materiel management 39 32 26 2 2 0 0 71 3 53
2020 Information management 49 37 9 3 2 0 0 86 5 269
2020 Information technology 49 36 9 3 1 1 0 86 5 463
2020 Internal audit 36 45 13 4 1 0 0 81 6 67
2020 Evaluation 51 45 0 0 4 0 0 96 4 27
2020 Data sciences 55 27 14 5 0 0 0 82 5 45
2020 Policy 53 35 7 4 1 0 0 88 5 178
2020 Project management 48 37 9 4 1 1 0 86 5 749
2020 Other services to the public 43 35 15 4 2 1 1 79 6 306
2020 None of the above 44 36 11 3 2 3 1 83 5 828
2019 Client contact centre 39 36 16 4 1 2 1 78 5 898
2019 Compliance, inspection and enforcement 39 42 13 3 1 2 0 83 4 100
2019 Communications or public affairs 45 41 8 3 2 1 1 87 5 391
2019 Access to information and privacy 38 43 10 6 3 0 0 81 10 65
2019 Security 41 36 13 2 5 1 0 79 8 229
2019 Science and technology 36 53 6 5 0 0 0 89 5 100
2019 Library services 38 41 9 4 9 0 0 78 13 23
2019 Legal services 49 34 16 0 0 0 0 84 0 27
2019 Administration and operations 44 38 11 4 3 1 1 83 7 1883
2019 Human resources 46 37 9 4 1 1 1 85 5 667
2019 Financial management 46 36 11 3 2 1 0 83 5 597
2019 Procurement 48 33 11 4 2 2 0 83 6 1241
2019 Real property 44 38 10 4 2 1 0 83 7 1309
2019 Materiel management 41 43 8 3 3 2 0 86 6 58
2019 Information management 47 38 10 3 0 1 1 86 3 246
2019 Information technology 46 39 9 2 2 1 0 87 4 448
2019 Internal audit 41 44 7 3 2 0 3 88 5 66
2019 Evaluation 30 49 8 4 4 4 0 83 9 25
2019 Data sciences 52 33 4 2 4 5 0 89 7 46
2019 Policy 59 23 7 5 3 2 1 85 8 159
2019 Project management 45 37 11 4 2 0 0 83 7 636
2019 Other services to the public 40 37 14 6 1 1 1 78 7 367
2019 None of the above 40 36 14 4 3 3 1 79 7 835
2018 Client contact centre 34 41 16 4 2 2 1 77 6 655
2018 Compliance, inspection and enforcement 31 45 14 7 3 0 0 76 10 66
2018 Communications or public affairs 41 42 8 4 2 2 2 86 6 328
2018 Access to information and privacy 36 40 13 5 5 2 0 77 11 58
2018 Security 35 40 12 9 4 0 1 75 13 208
2018 Science and technology 35 45 12 7 0 0 0 80 7 81
2018 Library services 15 75 5 6 0 0 0 90 6 21
2018 Legal services 29 42 9 10 5 5 0 75 16 21
2018 Administration and operations 39 40 12 4 3 2 0 81 7 1529
2018 Human resources 43 39 10 4 2 1 0 84 6 552
2018 Financial management 37 44 12 5 1 0 0 81 6 543
2018 Procurement 42 39 12 3 2 1 0 82 5 1123
2018 Real property 39 39 12 6 3 1 0 78 9 1111
2018 Materiel management 39 38 6 9 4 4 0 80 14 59
2018 Information management 40 36 17 3 2 1 0 78 5 237
2018 Information technology 45 40 8 4 2 1 0 85 6 407
2018 Internal audit 49 39 7 2 0 2 2 91 2 54
2018 Evaluation 23 44 15 11 4 4 0 70 15 27
2018 Data sciences 57 33 7 0 3 0 0 90 3 28
2018 Policy 42 41 8 6 1 1 0 84 8 153
2018 Project management 38 44 11 4 2 1 0 82 6 575
2018 Other services to the public 38 40 15 3 1 2 1 81 4 240
2018 None of the above 34 38 14 6 4 3 1 75 11 611

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 35 13 5 4 3 0 78 9 825
2022 Compliance, inspection and enforcement 43 40 11 4 1 0 1 84 5 90
2022 Communications or public affairs 28 42 12 7 4 6 0 76 12 380
2022 Access to information and privacy 43 44 13 0 0 0 0 87 0 65
2022 Security 40 34 15 6 4 1 0 75 11 190
2022 Science and technology 35 42 10 3 6 3 1 81 9 105
2022 Library services 27 25 17 5 15 11 0 58 22 20
2022 Legal services 38 11 7 19 9 15 0 59 33 15
2022 Administration and operations 45 35 11 4 2 3 0 82 6 1650
2022 Human resources 43 39 10 4 2 2 0 84 6 565
2022 Financial management 45 39 10 4 2 1 0 84 6 520
2022 Procurement 45 34 11 4 3 2 0 81 7 1315
2022 Real property 38 39 13 5 3 2 0 79 8 1090
2022 Materiel management 48 27 23 0 0 2 0 77 0 40
2022 Information management 35 44 11 6 2 1 0 80 9 185
2022 Information technology 35 40 13 6 4 2 1 76 10 415
2022 Internal audit 46 33 12 6 2 1 0 80 8 60
2022 Evaluation 31 51 11 5 2 0 0 82 7 35
2022 Data sciences 40 43 11 2 2 2 0 85 4 45
2022 Policy 31 36 12 10 6 5 0 70 17 175
2022 Project management 38 38 13 7 2 2 0 78 9 685
2022 Other services to the public 38 37 10 8 4 2 1 77 13 305
2022 None of the above 37 33 14 5 5 5 0 75 10 610
2020 Client contact centre 44 36 11 4 2 3 0 83 6 949
2020 Compliance, inspection and enforcement 33 47 12 4 4 0 0 81 7 82
2020 Communications or public affairs 29 43 11 8 3 5 1 77 12 396
2020 Access to information and privacy 40 35 5 10 2 8 0 82 12 62
2020 Security 46 35 11 4 3 1 0 82 7 259
2020 Science and technology 39 39 12 5 2 4 0 81 7 107
2020 Library services 24 26 30 10 5 5 0 53 15 20
2020 Legal services 62 24 5 5 0 5 0 90 5 21
2020 Administration and operations 50 34 9 3 2 2 0 86 5 2050
2020 Human resources 47 39 9 2 2 1 0 86 4 670
2020 Financial management 49 38 8 3 1 1 0 88 4 588
2020 Procurement 47 35 12 3 2 2 0 83 5 1380
2020 Real property 42 38 12 4 2 2 0 81 7 1423
2020 Materiel management 42 26 21 6 3 2 0 69 10 53
2020 Information management 49 36 8 4 1 2 0 86 6 270
2020 Information technology 42 40 11 3 2 2 0 84 5 465
2020 Internal audit 40 38 15 3 1 3 0 80 5 68
2020 Evaluation 48 38 7 0 3 4 0 89 3 27
2020 Data sciences 44 33 7 7 5 2 3 81 12 45
2020 Policy 31 41 11 10 4 3 0 74 15 179
2020 Project management 41 41 12 5 2 1 0 82 6 755
2020 Other services to the public 39 39 11 6 2 2 0 80 9 304
2020 None of the above 37 38 13 4 2 4 0 79 7 828
2019 Client contact centre 41 37 12 5 2 3 0 80 7 895
2019 Compliance, inspection and enforcement 37 39 13 6 2 2 0 78 8 96
2019 Communications or public affairs 27 43 14 8 3 4 0 73 12 388
2019 Access to information and privacy 42 33 16 3 5 1 0 76 8 65
2019 Security 37 39 13 5 4 2 0 79 8 229
2019 Science and technology 31 44 15 5 3 1 0 76 8 100
2019 Library services 28 29 25 4 9 4 0 61 14 23
2019 Legal services 37 32 19 4 0 8 0 75 4 26
2019 Administration and operations 46 36 11 4 2 1 0 83 6 1878
2019 Human resources 42 41 11 3 1 1 0 85 4 664
2019 Financial management 43 40 11 3 1 1 0 85 5 595
2019 Procurement 42 38 12 5 1 2 0 81 6 1238
2019 Real property 37 40 14 5 2 1 0 78 8 1303
2019 Materiel management 38 46 14 0 0 2 0 86 0 58
2019 Information management 43 35 12 6 1 2 1 79 8 244
2019 Information technology 38 43 11 4 2 3 0 84 6 448
2019 Internal audit 40 40 7 8 1 3 0 83 9 67
2019 Evaluation 16 60 8 8 4 4 0 79 12 25
2019 Data sciences 42 44 2 4 4 4 0 90 8 46
2019 Policy 32 40 11 8 4 4 0 75 13 157
2019 Project management 34 44 12 6 3 1 0 80 9 634
2019 Other services to the public 37 38 13 6 2 3 1 77 9 367
2019 None of the above 36 37 14 7 3 4 0 75 10 830
2018 Client contact centre 40 40 11 3 2 3 0 83 6 653
2018 Compliance, inspection and enforcement 43 35 12 2 4 3 0 81 7 66
2018 Communications or public affairs 33 41 13 5 3 5 0 78 8 330
2018 Access to information and privacy 29 49 15 2 2 3 0 81 4 58
2018 Security 31 42 16 4 4 2 0 75 8 209
2018 Science and technology 35 43 16 4 1 1 0 79 5 81
2018 Library services 34 57 5 0 0 5 0 95 0 21
2018 Legal services 29 44 16 0 5 5 0 78 5 20
2018 Administration and operations 45 38 10 3 2 1 0 85 6 1519
2018 Human resources 47 39 8 4 1 2 0 87 5 553
2018 Financial management 40 44 10 3 2 1 1 85 5 541
2018 Procurement 48 36 10 2 2 1 0 85 5 1125
2018 Real property 42 37 13 4 2 1 0 80 6 1111
2018 Materiel management 46 29 13 5 1 5 0 80 7 59
2018 Information management 45 36 9 4 3 3 0 84 7 238
2018 Information technology 42 41 10 3 2 1 0 84 6 414
2018 Internal audit 58 27 10 3 2 0 0 85 5 53
2018 Evaluation 34 40 12 11 0 4 0 76 12 27
2018 Data sciences 51 22 22 0 3 3 0 75 3 30
2018 Policy 33 49 10 3 3 1 0 83 6 151
2018 Project management 40 42 12 4 1 1 0 83 5 572
2018 Other services to the public 46 37 9 3 1 3 0 86 5 241
2018 None of the above 33 36 15 7 3 5 0 73 11 610

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 34 13 2 2 7 1 81 5 825
2022 Compliance, inspection and enforcement 44 34 11 5 2 3 1 82 7 90
2022 Communications or public affairs 27 36 13 6 3 15 1 74 11 380
2022 Access to information and privacy 47 34 6 4 2 6 1 87 6 65
2022 Security 32 36 18 3 2 7 2 75 5 190
2022 Science and technology 35 39 13 4 3 5 0 78 8 105
2022 Library services 21 25 10 10 6 28 0 65 22 20
2022 Legal services 44 6 5 0 15 29 0 71 22 15
2022 Administration and operations 46 32 11 3 1 6 0 84 4 1650
2022 Human resources 45 37 10 4 1 2 1 85 5 565
2022 Financial management 44 39 10 2 0 5 0 87 3 515
2022 Procurement 45 31 11 3 2 7 1 82 5 1315
2022 Real property 40 37 12 3 2 5 1 82 5 1090
2022 Materiel management 35 27 20 6 6 7 0 66 12 40
2022 Information management 38 36 15 4 1 6 1 79 5 185
2022 Information technology 40 33 13 3 2 8 1 80 5 415
2022 Internal audit 37 43 11 0 3 6 0 85 3 60
2022 Evaluation 38 39 11 7 0 4 0 81 8 35
2022 Data sciences 40 30 18 0 4 8 0 76 4 45
2022 Policy 27 37 15 9 4 8 0 70 14 175
2022 Project management 39 34 14 5 2 5 1 78 7 685
2022 Other services to the public 38 35 11 4 1 10 1 83 5 305
2022 None of the above 36 31 13 4 2 13 1 78 7 605
2020 Client contact centre 48 33 11 3 1 3 1 84 4 953
2020 Compliance, inspection and enforcement 35 42 17 4 1 1 0 78 5 83
2020 Communications or public affairs 35 36 12 3 2 12 1 81 5 400
2020 Access to information and privacy 49 38 3 0 3 7 0 93 4 61
2020 Security 50 27 12 5 2 4 1 80 7 262
2020 Science and technology 39 38 16 2 2 4 1 80 4 108
2020 Library services 29 45 10 5 0 10 0 83 5 20
2020 Legal services 62 19 9 0 0 5 5 90 0 21
2020 Administration and operations 53 31 10 2 2 2 0 86 4 2045
2020 Human resources 49 36 8 3 2 2 0 87 5 665
2020 Financial management 51 35 10 1 1 3 0 88 3 586
2020 Procurement 51 31 10 3 1 3 0 85 4 1385
2020 Real property 44 33 14 4 2 3 0 79 6 1425
2020 Materiel management 47 34 16 0 0 3 0 83 0 53
2020 Information management 47 37 12 1 1 2 0 86 2 269
2020 Information technology 43 37 12 2 1 5 0 84 3 463
2020 Internal audit 47 37 12 1 0 3 0 86 2 68
2020 Evaluation 57 29 3 7 0 4 0 89 7 26
2020 Data sciences 38 38 9 7 2 4 3 81 10 45
2020 Policy 37 32 9 11 3 8 1 75 16 180
2020 Project management 44 39 11 2 1 3 0 85 3 757
2020 Other services to the public 40 37 15 2 1 3 1 80 4 306
2020 None of the above 43 31 12 2 2 9 1 82 4 830
2019 Client contact centre 44 36 12 3 2 3 0 83 5 894
2019 Compliance, inspection and enforcement 48 31 12 3 3 4 0 81 6 100
2019 Communications or public affairs 36 38 13 3 2 8 0 81 5 387
2019 Access to information and privacy 53 31 8 2 5 1 0 85 6 65
2019 Security 42 34 13 2 4 4 0 80 6 228
2019 Science and technology 32 48 11 1 3 5 0 84 4 101
2019 Library services 28 50 17 0 4 0 0 79 4 23
2019 Legal services 41 28 20 0 0 7 4 77 0 26
2019 Administration and operations 50 32 11 3 2 2 0 84 4 1877
2019 Human resources 47 36 10 2 1 3 1 86 3 668
2019 Financial management 48 36 10 2 1 2 0 86 3 593
2019 Procurement 48 33 12 3 1 3 0 84 4 1238
2019 Real property 44 34 14 4 2 2 1 80 6 1304
2019 Materiel management 50 29 14 2 2 5 0 82 3 58
2019 Information management 48 36 8 4 2 2 0 86 6 246
2019 Information technology 45 35 12 3 1 4 0 84 4 449
2019 Internal audit 42 38 11 3 1 3 2 84 5 65
2019 Evaluation 33 51 4 4 4 4 0 88 8 25
2019 Data sciences 49 26 10 2 4 9 0 82 7 46
2019 Policy 36 42 10 4 3 4 0 82 8 159
2019 Project management 38 41 13 4 2 2 0 82 6 634
2019 Other services to the public 45 35 13 3 1 3 1 83 3 367
2019 None of the above 40 33 15 3 2 7 0 79 5 832
2018 Client contact centre 39 39 14 2 3 2 0 81 5 655
2018 Compliance, inspection and enforcement 42 25 13 14 2 4 0 70 16 66
2018 Communications or public affairs 34 37 14 3 1 11 0 80 5 328
2018 Access to information and privacy 41 41 12 0 4 2 0 84 4 57
2018 Security 31 44 16 2 5 3 0 77 7 208
2018 Science and technology 31 45 15 3 2 2 1 79 5 81
2018 Library services 29 52 0 5 0 15 0 94 6 21
2018 Legal services 32 38 20 0 0 10 0 78 0 21
2018 Administration and operations 45 34 13 2 2 3 1 83 4 1522
2018 Human resources 47 39 8 3 2 2 1 88 5 551
2018 Financial management 42 39 12 3 1 3 1 84 4 541
2018 Procurement 48 35 11 3 1 3 0 85 4 1124
2018 Real property 41 36 15 3 2 3 0 80 5 1111
2018 Materiel management 40 31 12 8 1 8 0 77 10 59
2018 Information management 45 37 10 3 2 3 0 85 5 237
2018 Information technology 44 36 12 3 3 2 0 82 6 414
2018 Internal audit 54 32 8 2 2 2 0 88 4 53
2018 Evaluation 44 26 7 4 0 19 0 86 4 27
2018 Data sciences 45 43 9 3 0 0 0 87 3 30
2018 Policy 32 47 12 4 2 3 0 82 6 152
2018 Project management 43 38 11 3 1 3 0 84 5 575
2018 Other services to the public 43 35 13 1 2 3 3 83 3 242
2018 None of the above 33 34 19 3 3 8 1 74 6 608

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 33 7 4 1 0 0 88 5 825
2022 Compliance, inspection and enforcement 55 35 6 2 1 0 0 90 3 90
2022 Communications or public affairs 43 40 7 6 3 0 0 83 10 380
2022 Access to information and privacy 61 32 7 0 0 0 0 93 0 65
2022 Security 53 32 9 2 4 0 0 85 6 190
2022 Science and technology 40 45 7 5 3 0 0 85 7 105
2022 Library services 28 55 6 6 5 0 0 83 10 20
2022 Legal services 54 19 22 5 0 0 0 73 5 15
2022 Administration and operations 60 30 6 3 1 1 0 90 4 1650
2022 Human resources 61 30 4 3 2 0 0 91 4 565
2022 Financial management 57 35 5 3 1 0 0 91 4 515
2022 Procurement 58 31 7 3 2 0 0 89 5 1315
2022 Real property 52 36 7 3 2 0 0 88 5 1090
2022 Materiel management 47 39 6 5 4 0 0 86 8 40
2022 Information management 48 39 7 4 1 0 0 87 5 185
2022 Information technology 48 37 9 4 2 0 0 85 5 415
2022 Internal audit 47 41 6 5 0 1 0 89 5 60
2022 Evaluation 52 36 3 10 0 0 0 88 10 35
2022 Data sciences 46 39 7 6 2 0 0 85 8 45
2022 Policy 40 38 12 7 2 1 0 79 8 175
2022 Project management 53 35 7 4 1 0 0 88 5 685
2022 Other services to the public 51 34 6 4 5 0 0 86 9 305
2022 None of the above 51 31 8 4 5 1 1 83 9 610
2020 Client contact centre 59 32 4 3 1 0 0 91 4 956
2020 Compliance, inspection and enforcement 54 34 9 1 1 0 0 88 2 83
2020 Communications or public affairs 55 31 7 4 3 0 0 87 6 400
2020 Access to information and privacy 67 23 5 3 0 2 0 92 3 61
2020 Security 57 29 7 4 3 0 0 86 7 263
2020 Science and technology 52 34 8 4 2 0 0 86 6 107
2020 Library services 24 56 10 5 5 0 0 80 10 20
2020 Legal services 57 34 5 0 5 0 0 91 5 21
2020 Administration and operations 64 27 6 2 1 0 0 91 3 2045
2020 Human resources 63 29 6 2 0 0 0 92 2 666
2020 Financial management 62 29 6 2 1 0 0 92 2 586
2020 Procurement 65 26 5 3 1 0 0 91 4 1386
2020 Real property 54 31 9 3 2 0 0 86 5 1427
2020 Materiel management 58 27 13 2 0 0 0 86 2 53
2020 Information management 61 31 4 3 1 1 0 92 4 270
2020 Information technology 58 32 8 1 1 0 0 90 2 467
2020 Internal audit 54 36 4 4 0 1 0 91 4 68
2020 Evaluation 62 35 0 0 0 4 0 100 0 27
2020 Data sciences 51 31 5 11 2 0 0 82 13 45
2020 Policy 51 33 11 4 1 0 0 84 4 181
2020 Project management 56 31 8 3 1 0 0 88 4 756
2020 Other services to the public 60 31 6 2 1 0 0 91 3 306
2020 None of the above 57 30 7 3 2 1 0 88 5 830
2019 Client contact centre 51 36 8 3 1 0 0 88 4 897
2019 Compliance, inspection and enforcement 49 42 5 3 1 0 0 91 4 100
2019 Communications or public affairs 47 37 11 2 3 0 0 84 4 390
2019 Access to information and privacy 55 28 8 6 3 0 0 83 9 65
2019 Security 46 38 8 3 4 1 0 85 7 230
2019 Science and technology 39 40 14 4 1 2 0 81 5 99
2019 Library services 40 45 5 11 0 0 0 84 11 23
2019 Legal services 42 43 3 12 0 0 0 84 12 26
2019 Administration and operations 56 32 7 3 2 0 0 88 5 1884
2019 Human resources 55 36 5 2 1 0 0 91 3 671
2019 Financial management 54 36 6 2 1 0 0 90 3 598
2019 Procurement 55 32 9 2 1 0 0 87 4 1237
2019 Real property 46 38 9 4 3 0 0 84 7 1306
2019 Materiel management 57 37 3 2 2 0 0 94 3 58
2019 Information management 51 37 8 4 1 0 0 88 5 246
2019 Information technology 51 34 10 3 2 0 0 85 5 447
2019 Internal audit 49 36 11 3 1 0 0 85 4 67
2019 Evaluation 41 43 4 4 0 8 0 91 4 25
2019 Data sciences 53 27 12 4 2 2 0 82 6 46
2019 Policy 52 27 11 5 4 1 0 80 9 160
2019 Project management 48 36 9 5 1 0 0 85 6 637
2019 Other services to the public 49 33 9 5 2 0 1 83 8 367
2019 None of the above 49 33 10 5 3 0 0 82 7 836
2018 Client contact centre 46 40 8 4 1 0 0 86 6 655
2018 Compliance, inspection and enforcement 43 36 15 2 3 0 0 80 5 66
2018 Communications or public affairs 42 41 10 5 2 0 0 83 7 330
2018 Access to information and privacy 40 41 14 2 4 0 0 80 5 57
2018 Security 36 41 11 8 4 0 0 77 12 208
2018 Science and technology 39 42 13 6 0 0 0 81 6 80
2018 Library services 44 52 5 0 0 0 0 95 0 21
2018 Legal services 42 24 15 9 5 5 0 69 15 21
2018 Administration and operations 50 36 8 3 2 0 0 87 5 1512
2018 Human resources 51 39 7 2 2 0 0 90 4 552
2018 Financial management 44 41 10 3 2 0 0 85 5 539
2018 Procurement 53 34 8 3 2 0 0 88 4 1126
2018 Real property 46 35 11 3 4 0 0 81 7 1109
2018 Materiel management 51 29 9 3 9 0 0 80 11 59
2018 Information management 47 40 7 3 2 0 0 87 5 238
2018 Information technology 45 38 11 4 2 0 0 84 6 413
2018 Internal audit 63 28 2 2 5 0 0 92 7 53
2018 Evaluation 44 34 11 4 4 4 0 81 7 27
2018 Data sciences 45 46 8 0 0 0 0 92 0 30
2018 Policy 45 38 11 3 2 0 0 84 6 152
2018 Project management 46 38 9 4 2 0 0 85 6 574
2018 Other services to the public 50 35 8 4 3 0 0 85 6 242
2018 None of the above 38 38 13 6 4 1 0 77 10 609

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 23 13 4 5 9 7 74 10 825
2022 Compliance, inspection and enforcement 55 22 7 6 2 2 6 84 8 90
2022 Communications or public affairs 45 31 8 5 1 5 5 84 7 380
2022 Access to information and privacy 40 26 7 6 3 10 9 81 10 65
2022 Security 48 23 9 3 6 6 6 80 10 190
2022 Science and technology 40 33 7 5 3 5 7 82 9 105
2022 Library services 11 34 10 0 0 28 18 82 0 20
2022 Legal services 41 6 13 7 12 15 6 59 24 15
2022 Administration and operations 48 22 11 4 4 7 4 79 9 1650
2022 Human resources 51 28 7 4 4 4 3 85 8 565
2022 Financial management 44 25 11 5 3 8 3 79 9 520
2022 Procurement 45 25 11 4 3 7 6 79 8 1310
2022 Real property 46 27 11 4 3 3 5 80 8 1090
2022 Materiel management 49 10 17 8 4 7 5 67 13 40
2022 Information management 45 24 11 5 4 8 4 78 10 185
2022 Information technology 43 25 11 3 3 10 5 80 8 415
2022 Internal audit 37 24 14 3 5 10 7 74 9 60
2022 Evaluation 43 36 2 5 7 2 4 84 14 35
2022 Data sciences 42 21 16 8 4 2 7 69 13 45
2022 Policy 41 32 9 7 2 5 3 80 11 175
2022 Project management 47 26 12 4 4 3 4 79 8 685
2022 Other services to the public 39 32 9 4 3 8 5 82 9 305
2022 None of the above 43 25 9 2 3 10 8 82 7 605

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 26 12 4 4 9 7 77 9 825
2022 Compliance, inspection and enforcement 52 22 12 2 3 3 6 81 6 90
2022 Communications or public affairs 39 36 7 4 1 7 5 86 6 380
2022 Access to information and privacy 36 21 14 6 5 10 9 70 13 65
2022 Security 50 20 9 7 3 6 5 79 11 190
2022 Science and technology 41 32 8 4 4 4 7 82 9 105
2022 Library services 11 39 5 0 0 28 18 92 0 20
2022 Legal services 41 13 6 5 13 15 6 69 24 15
2022 Administration and operations 46 24 11 4 4 7 4 79 9 1650
2022 Human resources 48 29 8 4 3 4 3 83 7 565
2022 Financial management 45 23 13 4 3 9 3 77 8 520
2022 Procurement 44 26 12 3 3 7 5 79 7 1310
2022 Real property 45 27 11 5 3 4 5 79 8 1090
2022 Materiel management 46 15 19 5 3 7 5 69 9 40
2022 Information management 44 24 13 4 4 9 3 77 9 185
2022 Information technology 45 25 10 3 3 10 5 81 7 415
2022 Internal audit 37 33 7 1 3 9 9 86 5 60
2022 Evaluation 45 34 5 5 3 2 6 86 8 35
2022 Data sciences 41 22 13 9 4 4 7 71 15 45
2022 Policy 37 32 5 13 2 5 6 77 17 175
2022 Project management 46 27 12 4 4 4 4 78 8 685
2022 Other services to the public 39 31 9 3 4 9 6 82 8 305
2022 None of the above 41 24 10 3 3 10 8 80 7 610

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 23 15 4 2 13 2 76 7 825
2022 Compliance, inspection and enforcement 44 24 19 0 2 8 2 76 2 90
2022 Communications or public affairs 24 31 20 4 2 17 1 68 8 380
2022 Access to information and privacy 47 25 11 2 2 13 0 82 5 65
2022 Security 34 23 17 6 2 15 3 69 10 190
2022 Science and technology 40 29 15 4 2 11 0 77 7 105
2022 Library services 28 18 20 11 0 22 0 60 14 20
2022 Legal services 39 11 13 0 15 22 0 63 20 15
2022 Administration and operations 42 26 14 3 1 11 2 79 5 1650
2022 Human resources 41 29 16 4 1 8 1 76 6 565
2022 Financial management 41 28 15 2 1 11 1 79 4 520
2022 Procurement 42 28 14 2 1 11 2 79 4 1315
2022 Real property 36 27 16 4 2 13 2 74 6 1090
2022 Materiel management 40 25 17 2 0 8 7 77 3 40
2022 Information management 37 31 17 2 2 10 1 76 5 185
2022 Information technology 40 26 14 1 3 14 2 78 5 415
2022 Internal audit 37 25 26 0 0 8 4 71 0 60
2022 Evaluation 34 36 24 0 3 4 0 73 3 35
2022 Data sciences 35 21 25 7 0 12 0 64 8 45
2022 Policy 30 22 27 4 3 13 0 61 8 175
2022 Project management 33 28 21 4 2 11 2 70 6 685
2022 Other services to the public 36 27 14 5 2 15 1 75 9 305
2022 None of the above 35 23 14 3 1 20 3 76 6 605
2020 Client contact centre 41 31 15 3 2 6 1 79 5 953
2020 Compliance, inspection and enforcement 37 34 19 5 4 1 0 72 9 82
2020 Communications or public affairs 27 33 15 6 2 15 2 73 9 400
2020 Access to information and privacy 50 34 5 2 3 5 2 90 5 62
2020 Security 46 29 14 3 3 4 1 79 6 263
2020 Science and technology 41 35 14 4 2 4 1 79 6 108
2020 Library services 25 50 15 5 0 5 0 79 5 20
2020 Legal services 67 10 14 0 0 5 5 84 0 21
2020 Administration and operations 47 31 12 2 2 5 1 83 4 2051
2020 Human resources 46 34 12 2 1 3 1 84 4 669
2020 Financial management 44 34 12 2 2 5 1 83 4 589
2020 Procurement 48 30 13 3 1 4 1 82 4 1385
2020 Real property 41 30 16 4 2 5 1 76 7 1427
2020 Materiel management 43 29 15 6 0 7 0 77 7 53
2020 Information management 44 32 15 2 1 6 1 81 3 270
2020 Information technology 37 40 11 2 1 7 1 84 4 465
2020 Internal audit 42 34 19 1 0 3 0 79 2 68
2020 Evaluation 52 24 7 10 0 7 0 81 11 27
2020 Data sciences 44 27 13 7 2 4 3 76 10 45
2020 Policy 29 31 16 9 5 9 1 67 15 180
2020 Project management 40 35 14 4 1 5 1 79 5 755
2020 Other services to the public 38 34 14 5 1 7 1 78 7 307
2020 None of the above 37 29 15 4 1 12 1 77 6 835

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 44 29 9 5 3 5 5 82 8 825
2022 Compliance, inspection and enforcement 41 42 5 1 2 5 3 91 3 90
2022 Communications or public affairs 41 36 6 5 3 6 3 85 9 380
2022 Access to information and privacy 44 24 8 5 2 9 8 83 8 65
2022 Security 44 31 7 5 4 6 4 83 10 190
2022 Science and technology 41 34 6 2 9 6 3 82 11 105
2022 Library services 28 34 11 0 0 22 5 85 0 20
2022 Legal services 39 6 13 0 28 15 0 52 33 15
2022 Administration and operations 48 28 10 3 4 4 3 83 7 1645
2022 Human resources 49 32 8 3 2 4 2 86 6 565
2022 Financial management 40 36 9 5 3 5 3 82 8 515
2022 Procurement 46 27 10 4 4 6 4 81 8 1310
2022 Real property 43 32 10 5 3 4 4 81 8 1085
2022 Materiel management 47 18 16 4 9 2 4 69 14 40
2022 Information management 47 31 9 2 2 6 4 85 5 185
2022 Information technology 41 30 10 5 2 7 4 81 9 410
2022 Internal audit 42 39 8 4 3 2 2 84 7 60
2022 Evaluation 39 28 12 3 0 8 10 82 3 35
2022 Data sciences 36 28 10 11 4 7 4 72 17 45
2022 Policy 39 31 8 10 3 6 2 77 15 175
2022 Project management 44 32 9 5 3 4 3 81 9 685
2022 Other services to the public 46 35 6 3 2 5 2 88 6 305
2022 None of the above 41 30 9 2 5 9 4 81 8 605
2020 Client contact centre 47 29 11 5 2 4 3 81 8 951
2020 Compliance, inspection and enforcement 45 34 6 6 2 3 4 85 9 83
2020 Communications or public affairs 39 37 11 3 1 6 3 84 5 401
2020 Access to information and privacy 56 16 13 3 2 3 7 80 5 61
2020 Security 52 26 11 5 4 2 1 80 9 263
2020 Science and technology 44 38 11 3 0 3 1 85 3 108
2020 Library services 9 36 10 15 0 15 15 64 21 20
2020 Legal services 52 34 5 0 0 10 0 95 0 21
2020 Administration and operations 52 29 9 2 2 3 2 86 5 2045
2020 Human resources 50 32 8 4 1 2 3 86 5 667
2020 Financial management 46 32 10 3 3 4 2 82 6 586
2020 Procurement 52 28 9 4 2 3 2 84 6 1385
2020 Real property 46 32 10 3 3 3 2 83 7 1425
2020 Materiel management 58 22 15 2 0 3 0 83 2 53
2020 Information management 52 24 10 4 2 3 4 82 7 270
2020 Information technology 45 28 12 4 2 6 2 80 7 466
2020 Internal audit 39 32 15 8 2 5 0 75 10 66
2020 Evaluation 45 30 7 7 0 7 3 84 8 27
2020 Data sciences 48 18 5 7 13 4 5 73 22 45
2020 Policy 44 28 9 7 4 4 5 78 12 181
2020 Project management 45 34 10 4 2 3 1 83 6 754
2020 Other services to the public 45 32 9 5 1 5 2 83 7 306
2020 None of the above 48 28 10 3 2 6 3 84 6 832

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 17 18 22 2 3 31 7 57 8 825
2022 Compliance, inspection and enforcement 14 18 22 0 5 39 2 54 8 90
2022 Communications or public affairs 7 19 15 2 2 53 2 56 10 380
2022 Access to information and privacy 11 24 12 1 0 38 14 72 3 65
2022 Security 12 15 23 1 6 39 4 47 12 190
2022 Science and technology 9 24 16 3 5 38 7 58 13 105
2022 Library services 22 13 5 0 0 56 4 88 0 20
2022 Legal services 8 19 6 12 9 47 0 50 39 15
2022 Administration and operations 17 18 21 2 2 34 6 58 7 1645
2022 Human resources 15 23 18 2 2 34 5 63 7 560
2022 Financial management 15 21 21 1 2 36 3 60 6 520
2022 Procurement 14 18 23 3 2 36 5 53 8 1315
2022 Real property 13 18 22 3 3 36 5 53 10 1090
2022 Materiel management 18 2 38 3 3 31 4 32 9 40
2022 Information management 11 21 26 2 2 30 8 51 7 185
2022 Information technology 10 16 25 3 2 37 7 47 9 415
2022 Internal audit 11 28 21 0 3 34 4 62 5 60
2022 Evaluation 8 13 26 2 3 45 3 40 10 35
2022 Data sciences 6 12 21 3 4 52 3 38 16 45
2022 Policy 12 10 23 6 5 42 2 39 19 175
2022 Project management 10 18 23 4 2 39 4 49 10 685
2022 Other services to the public 9 16 20 2 5 41 6 48 13 305
2022 None of the above 12 13 19 2 4 44 5 50 12 605

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 0 7 41 25 11 17 0 9 43 10
2022 Administration and operations 0 0 38 15 18 29 0 0 46 15
2022 Financial management 12 11 28 20 11 18 0 29 37 10
2022 Procurement 0 6 45 6 18 26 0 8 32 15
2022 Real property 0 14 34 8 13 31 0 21 30 15
2022 Project management 9 0 27 25 30 8 0 10 60 10
2020 Client contact centre 0 14 22 14 29 21 0 18 55 14
2020 Administration and operations 4 4 39 12 20 16 4 10 41 25
2020 Procurement 6 17 33 17 11 16 0 27 34 17
2020 Real property 0 6 20 5 48 21 0 7 67 19
2020 Project management 0 14 33 7 40 7 0 15 50 15

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 30 32 15 4 3 8 7 73 8 825
2022 Compliance, inspection and enforcement 31 34 16 3 4 8 4 74 8 90
2022 Communications or public affairs 27 29 14 5 4 12 9 71 11 380
2022 Access to information and privacy 38 29 12 1 3 10 6 80 5 65
2022 Security 26 32 17 6 7 5 7 67 14 190
2022 Science and technology 28 39 10 9 6 1 8 73 16 105
2022 Library services 17 19 19 6 11 22 6 50 24 20
2022 Legal services 35 38 7 5 6 7 0 80 13 15
2022 Administration and operations 34 29 15 4 4 9 6 73 9 1645
2022 Human resources 35 28 12 5 3 9 8 76 9 565
2022 Financial management 34 31 12 5 3 8 7 77 9 520
2022 Procurement 34 31 14 4 3 8 7 76 8 1310
2022 Real property 31 30 17 7 5 4 5 68 13 1090
2022 Materiel management 21 30 20 6 12 4 7 57 21 40
2022 Information management 39 24 14 8 3 7 7 72 12 185
2022 Information technology 30 32 15 5 3 9 5 73 10 415
2022 Internal audit 27 33 12 4 3 13 7 75 10 60
2022 Evaluation 28 30 10 13 5 10 4 68 20 35
2022 Data sciences 30 28 0 9 4 13 16 81 19 45
2022 Policy 35 23 14 7 5 11 5 69 14 175
2022 Project management 32 32 15 5 4 6 6 73 10 685
2022 Other services to the public 33 26 12 3 7 12 7 73 13 305
2022 None of the above 28 29 14 4 4 13 7 73 10 605
2020 Client contact centre 29 33 17 5 3 7 6 71 9 952
2020 Compliance, inspection and enforcement 31 35 22 4 2 5 2 70 7 83
2020 Communications or public affairs 27 27 15 6 3 15 7 70 11 401
2020 Access to information and privacy 35 27 13 8 3 3 10 72 13 62
2020 Security 25 38 16 5 7 4 5 69 13 262
2020 Science and technology 28 25 18 4 5 10 10 66 11 108
2020 Library services 10 30 25 10 10 15 0 47 23 20
2020 Legal services 47 24 5 0 5 10 10 88 6 21
2020 Administration and operations 32 30 18 5 3 6 5 70 10 2052
2020 Human resources 34 32 13 5 1 7 7 77 8 669
2020 Financial management 33 32 15 6 2 7 6 75 8 587
2020 Procurement 36 32 15 5 3 6 3 75 9 1384
2020 Real property 29 33 17 7 5 5 4 68 13 1426
2020 Materiel management 31 22 24 13 3 4 3 57 17 53
2020 Information management 30 38 16 5 2 4 4 75 8 271
2020 Information technology 32 31 16 8 2 5 7 70 11 467
2020 Internal audit 28 19 24 13 6 9 1 53 21 68
2020 Evaluation 28 34 7 14 4 10 4 71 20 27
2020 Data sciences 34 30 16 13 0 4 2 69 14 45
2020 Policy 33 30 16 10 2 3 5 69 13 181
2020 Project management 32 28 17 7 4 6 6 68 12 758
2020 Other services to the public 28 28 22 7 2 5 7 65 11 307
2020 None of the above 26 28 17 5 3 13 7 68 10 833
2019 Client contact centre 30 33 16 7 3 7 4 70 12 898
2019 Compliance, inspection and enforcement 31 27 17 6 4 11 4 68 12 100
2019 Communications or public affairs 29 30 12 5 4 14 7 73 12 390
2019 Access to information and privacy 32 23 17 12 13 3 0 57 26 65
2019 Security 33 27 13 9 9 5 4 66 20 229
2019 Science and technology 16 50 20 5 6 3 0 69 11 101
2019 Library services 23 22 12 21 7 15 0 53 33 23
2019 Legal services 29 35 7 16 0 12 0 73 19 26
2019 Administration and operations 33 30 15 8 4 6 4 70 14 1878
2019 Human resources 32 32 15 6 5 5 4 71 12 666
2019 Financial management 28 31 17 6 6 5 6 67 14 598
2019 Procurement 36 30 16 6 5 4 3 71 12 1240
2019 Real property 29 33 18 8 6 4 2 66 15 1305
2019 Materiel management 27 33 19 8 8 3 3 64 16 58
2019 Information management 33 36 11 7 4 4 5 76 12 245
2019 Information technology 31 32 15 7 3 6 6 71 12 450
2019 Internal audit 22 22 32 8 5 8 4 50 14 66
2019 Evaluation 23 30 19 8 12 8 0 57 22 25
2019 Data sciences 29 34 4 15 6 6 7 72 23 46
2019 Policy 38 31 14 5 6 4 2 73 12 160
2019 Project management 27 34 16 9 6 5 3 66 16 637
2019 Other services to the public 33 28 15 6 5 7 6 70 13 368
2019 None of the above 29 28 17 7 4 10 5 66 14 834
2018 Client contact centre 23 34 20 9 5 5 5 64 15 654
2018 Compliance, inspection and enforcement 16 29 19 16 7 12 0 51 27 66
2018 Communications or public affairs 21 32 16 10 3 12 6 65 16 328
2018 Access to information and privacy 16 28 18 17 12 5 4 48 32 58
2018 Security 21 40 13 9 12 2 3 64 22 207
2018 Science and technology 23 34 20 13 7 1 1 58 21 80
2018 Library services 11 43 28 5 5 5 5 59 10 21
2018 Legal services 14 33 14 9 20 9 0 52 33 21
2018 Administration and operations 25 33 18 8 6 6 3 64 15 1529
2018 Human resources 25 35 17 7 5 6 4 67 13 554
2018 Financial management 21 36 19 10 6 6 4 62 17 543
2018 Procurement 27 36 18 9 4 4 3 67 14 1128
2018 Real property 22 36 17 10 8 4 3 62 20 1105
2018 Materiel management 29 33 13 11 12 2 0 64 23 59
2018 Information management 22 37 19 10 5 4 3 63 16 235
2018 Information technology 26 34 17 6 6 5 4 67 14 407
2018 Internal audit 29 30 7 11 7 14 3 71 21 54
2018 Evaluation 16 23 30 0 11 15 4 49 14 26
2018 Data sciences 34 7 10 18 10 16 6 51 36 28
2018 Policy 23 31 16 14 5 7 4 61 21 153
2018 Project management 20 35 17 11 7 7 2 61 20 575
2018 Other services to the public 27 34 14 11 2 8 4 69 15 243
2018 None of the above 19 29 19 9 8 12 4 57 20 612

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 36 15 8 5 2 1 71 14 825
2022 Compliance, inspection and enforcement 34 36 18 7 1 1 2 72 9 90
2022 Communications or public affairs 22 40 16 12 4 5 1 66 17 380
2022 Access to information and privacy 29 40 18 4 3 4 1 73 8 65
2022 Security 36 34 16 6 5 3 0 72 12 190
2022 Science and technology 24 44 14 5 7 4 3 73 12 105
2022 Library services 22 48 13 11 6 0 0 71 17 20
2022 Legal services 46 26 9 19 0 0 0 72 19 15
2022 Administration and operations 36 38 11 6 4 3 1 78 10 1650
2022 Human resources 42 34 12 6 3 2 1 79 10 565
2022 Financial management 32 43 12 7 3 2 1 77 10 520
2022 Procurement 36 37 13 7 3 3 1 76 11 1310
2022 Real property 33 39 14 8 4 2 1 73 12 1090
2022 Materiel management 33 35 9 13 4 7 0 73 17 40
2022 Information management 35 31 15 9 4 5 1 71 13 185
2022 Information technology 33 38 13 9 3 3 2 74 13 415
2022 Internal audit 30 52 11 2 2 1 2 85 4 60
2022 Evaluation 32 34 11 23 0 0 0 65 23 35
2022 Data sciences 21 49 11 8 7 4 0 72 17 45
2022 Policy 24 39 15 11 6 4 1 66 18 175
2022 Project management 30 39 14 10 3 2 1 72 14 685
2022 Other services to the public 31 35 13 10 7 3 1 69 17 305
2022 None of the above 29 34 15 10 5 4 2 67 17 605
2020 Client contact centre 38 35 12 7 4 2 2 76 11 953
2020 Compliance, inspection and enforcement 38 35 9 11 5 1 1 75 16 82
2020 Communications or public affairs 26 36 12 16 4 4 1 65 22 398
2020 Access to information and privacy 39 34 15 6 5 2 0 74 11 62
2020 Security 39 32 15 5 6 2 2 74 11 261
2020 Science and technology 30 38 14 11 3 2 2 70 15 108
2020 Library services 26 53 16 5 0 0 0 79 5 19
2020 Legal services 52 34 10 0 5 0 0 85 5 21
2020 Administration and operations 41 35 11 6 3 3 1 79 9 2051
2020 Human resources 42 34 12 5 3 2 1 79 8 665
2020 Financial management 38 37 13 5 1 3 2 79 7 588
2020 Procurement 43 36 11 4 3 2 1 82 7 1384
2020 Real property 36 37 14 7 3 3 1 75 11 1429
2020 Materiel management 36 37 12 5 3 3 4 79 9 52
2020 Information management 35 39 13 6 3 4 2 78 9 270
2020 Information technology 30 38 16 9 3 3 1 72 12 467
2020 Internal audit 34 37 12 10 1 6 0 75 12 68
2020 Evaluation 53 28 7 4 4 4 0 85 8 26
2020 Data sciences 26 33 14 16 11 0 0 59 27 45
2020 Policy 25 36 16 14 6 3 1 63 20 181
2020 Project management 34 38 13 8 4 3 1 75 12 755
2020 Other services to the public 31 38 14 8 6 3 1 72 14 305
2020 None of the above 32 35 13 11 4 4 2 71 16 833
2019 Client contact centre 34 37 12 9 5 2 1 73 14 896
2019 Compliance, inspection and enforcement 41 31 11 11 3 3 1 74 14 100
2019 Communications or public affairs 26 42 12 12 4 2 1 71 17 391
2019 Access to information and privacy 29 40 13 8 8 1 1 71 16 64
2019 Security 34 39 10 9 5 2 1 76 14 227
2019 Science and technology 19 41 17 16 4 4 0 62 21 101
2019 Library services 28 48 15 8 0 0 0 77 8 23
2019 Legal services 36 32 19 4 8 0 0 68 12 27
2019 Administration and operations 36 37 12 8 4 2 1 75 12 1882
2019 Human resources 36 37 14 7 3 1 1 75 11 669
2019 Financial management 35 38 12 9 4 2 1 75 13 597
2019 Procurement 39 37 12 7 2 2 0 78 10 1236
2019 Real property 31 40 15 7 5 2 1 73 11 1302
2019 Materiel management 41 43 11 2 1 2 0 85 3 57
2019 Information management 35 39 16 5 2 2 0 76 8 245
2019 Information technology 32 37 14 9 2 5 1 74 11 447
2019 Internal audit 29 40 16 11 0 3 0 71 12 67
2019 Evaluation 18 35 16 24 4 4 0 54 29 25
2019 Data sciences 33 27 17 17 2 4 0 62 20 46
2019 Policy 27 38 16 10 6 2 1 67 16 160
2019 Project management 26 42 16 8 4 3 1 71 13 638
2019 Other services to the public 32 36 16 7 4 4 1 71 11 368
2019 None of the above 29 36 17 11 5 3 0 67 16 836
2018 Client contact centre 28 41 17 9 3 1 1 70 12 655
2018 Compliance, inspection and enforcement 26 42 18 4 7 4 0 70 11 66
2018 Communications or public affairs 19 48 12 13 4 3 1 70 18 327
2018 Access to information and privacy 27 41 16 11 6 0 0 68 16 57
2018 Security 28 38 15 10 4 4 1 70 14 210
2018 Science and technology 19 51 14 12 3 1 0 71 15 82
2018 Library services 37 42 5 10 0 6 0 84 11 21
2018 Legal services 39 31 10 5 5 5 5 77 11 20
2018 Administration and operations 34 39 12 7 5 2 1 75 13 1527
2018 Human resources 34 40 12 8 3 2 1 76 12 553
2018 Financial management 29 42 15 6 4 1 1 73 11 543
2018 Procurement 37 39 13 6 2 2 0 78 9 1126
2018 Real property 33 40 14 7 4 1 1 74 12 1112
2018 Materiel management 35 27 18 8 10 1 0 63 19 59
2018 Information management 33 39 10 11 3 2 1 74 15 239
2018 Information technology 31 40 17 5 4 2 0 73 10 411
2018 Internal audit 40 41 4 4 3 6 2 89 7 54
2018 Evaluation 20 37 29 7 0 0 7 61 8 27
2018 Data sciences 27 26 18 15 3 11 0 60 20 30
2018 Policy 30 41 11 10 3 3 1 75 14 151
2018 Project management 29 42 14 9 4 2 1 73 13 570
2018 Other services to the public 34 35 13 9 6 2 1 72 15 243
2018 None of the above 24 37 14 12 6 5 1 65 20 610

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 42 16 4 3 2 0 77 7 825
2022 Compliance, inspection and enforcement 36 38 21 2 2 1 0 75 4 90
2022 Communications or public affairs 26 38 24 4 3 4 0 67 8 380
2022 Access to information and privacy 41 43 12 3 0 1 0 85 3 65
2022 Security 28 44 20 4 4 0 0 73 8 190
2022 Science and technology 29 46 14 6 4 2 0 76 10 105
2022 Library services 22 44 23 6 5 0 0 67 10 20
2022 Legal services 39 26 15 21 0 0 0 65 21 15
2022 Administration and operations 42 35 15 4 2 2 0 78 6 1650
2022 Human resources 38 39 17 3 1 1 0 78 5 560
2022 Financial management 39 42 12 4 2 1 0 82 6 515
2022 Procurement 42 38 13 4 2 1 0 81 6 1315
2022 Real property 36 40 15 5 2 2 0 78 7 1085
2022 Materiel management 34 41 11 9 2 2 0 77 11 40
2022 Information management 39 37 17 3 2 1 0 77 6 185
2022 Information technology 37 39 16 3 2 3 0 78 6 415
2022 Internal audit 32 45 17 0 2 2 2 80 2 60
2022 Evaluation 27 48 23 2 0 0 0 75 2 35
2022 Data sciences 30 39 20 6 2 2 0 71 8 45
2022 Policy 28 32 25 9 4 1 2 61 13 175
2022 Project management 35 39 17 5 2 1 0 75 8 685
2022 Other services to the public 38 35 16 4 5 2 0 75 9 305
2022 None of the above 31 36 20 4 5 4 1 70 9 605
2020 Client contact centre 44 34 15 4 1 2 0 80 5 949
2020 Compliance, inspection and enforcement 33 36 25 5 0 0 0 70 5 82
2020 Communications or public affairs 27 39 21 5 3 4 0 69 9 398
2020 Access to information and privacy 53 19 18 2 3 5 0 76 5 62
2020 Security 35 39 17 3 5 1 0 74 8 261
2020 Science and technology 33 46 18 2 1 1 1 80 2 107
2020 Library services 20 45 25 5 0 5 0 68 5 20
2020 Legal services 61 29 5 5 0 0 0 90 5 21
2020 Administration and operations 44 36 13 4 2 1 0 81 6 2044
2020 Human resources 42 37 15 4 1 1 0 80 5 667
2020 Financial management 42 40 13 2 0 2 0 84 3 584
2020 Procurement 46 36 13 2 1 1 0 83 4 1381
2020 Real property 37 39 15 4 3 2 0 77 7 1426
2020 Materiel management 45 29 16 5 2 4 0 77 6 53
2020 Information management 40 40 15 1 0 3 0 83 2 269
2020 Information technology 36 40 17 4 1 2 1 77 5 465
2020 Internal audit 32 41 18 3 1 4 0 77 5 68
2020 Evaluation 41 41 14 0 0 4 0 86 0 27
2020 Data sciences 36 27 14 12 9 2 0 65 21 44
2020 Policy 25 36 25 10 3 1 1 62 13 181
2020 Project management 36 38 18 4 1 2 0 75 6 757
2020 Other services to the public 38 34 18 5 2 3 1 74 8 307
2020 None of the above 33 37 17 5 2 4 0 74 7 828
2019 Client contact centre 35 38 18 5 2 2 0 75 7 896
2019 Compliance, inspection and enforcement 36 40 15 6 3 1 0 76 9 100
2019 Communications or public affairs 26 41 22 6 2 3 0 69 8 388
2019 Access to information and privacy 25 38 23 8 2 3 0 66 10 63
2019 Security 29 37 19 6 6 2 0 68 12 226
2019 Science and technology 22 48 20 5 3 2 0 72 8 100
2019 Library services 17 66 12 5 0 0 0 84 5 23
2019 Legal services 42 28 17 9 0 4 0 73 9 26
2019 Administration and operations 35 37 18 6 3 2 0 73 9 1879
2019 Human resources 32 40 19 5 2 3 0 73 7 670
2019 Financial management 35 41 16 4 2 1 0 77 7 598
2019 Procurement 40 39 14 4 2 1 0 80 6 1240
2019 Real property 32 39 19 5 4 2 0 72 9 1305
2019 Materiel management 37 42 17 2 1 0 0 80 3 57
2019 Information management 33 39 21 4 3 1 0 72 7 246
2019 Information technology 32 41 18 4 3 3 0 74 7 444
2019 Internal audit 34 38 15 7 4 1 0 73 12 67
2019 Evaluation 22 36 33 0 4 4 0 61 4 24
2019 Data sciences 32 26 18 15 6 2 2 60 21 46
2019 Policy 21 42 23 7 6 1 0 64 13 159
2019 Project management 26 42 21 6 3 2 0 70 9 634
2019 Other services to the public 31 36 21 7 2 2 1 69 9 367
2019 None of the above 29 35 23 5 4 3 0 67 9 833
2018 Client contact centre 27 42 20 6 2 3 0 71 8 654
2018 Compliance, inspection and enforcement 25 33 21 12 9 0 0 58 21 66
2018 Communications or public affairs 17 44 24 8 2 5 0 64 11 329
2018 Access to information and privacy 23 39 20 7 9 2 0 63 16 57
2018 Security 22 38 25 7 8 1 0 61 15 208
2018 Science and technology 21 49 19 8 3 0 0 70 10 81
2018 Library services 40 40 21 0 0 0 0 79 0 20
2018 Legal services 27 29 9 5 15 14 0 66 24 21
2018 Administration and operations 32 39 18 7 4 1 0 71 11 1524
2018 Human resources 30 39 20 7 3 1 0 70 10 552
2018 Financial management 30 43 17 5 4 1 1 74 9 540
2018 Procurement 38 40 15 4 2 1 0 79 6 1127
2018 Real property 30 41 18 5 4 1 0 73 9 1106
2018 Materiel management 36 23 23 9 9 0 0 59 17 58
2018 Information management 28 43 18 5 3 2 0 73 9 236
2018 Information technology 31 39 19 7 2 2 0 71 9 413
2018 Internal audit 50 30 12 5 4 0 0 79 9 54
2018 Evaluation 23 52 22 0 0 0 4 77 0 27
2018 Data sciences 27 37 19 11 3 3 0 66 15 30
2018 Policy 24 41 20 7 6 3 0 67 13 151
2018 Project management 29 40 20 6 4 1 0 70 10 568
2018 Other services to the public 31 35 23 6 3 2 0 67 9 241
2018 None of the above 22 36 23 8 5 4 0 61 14 608

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 25 28 20 7 8 11 2 60 17 825
2022 Compliance, inspection and enforcement 28 20 26 5 5 10 6 57 12 90
2022 Communications or public affairs 19 27 20 10 7 15 1 55 21 380
2022 Access to information and privacy 21 22 27 4 9 11 5 52 15 65
2022 Security 25 24 17 9 14 9 2 55 26 190
2022 Science and technology 21 33 10 10 14 9 4 62 27 105
2022 Library services 17 40 12 15 10 5 0 60 27 20
2022 Legal services 39 19 6 7 14 15 0 67 25 15
2022 Administration and operations 27 27 18 9 7 9 3 61 19 1650
2022 Human resources 26 26 19 6 8 10 5 61 17 565
2022 Financial management 21 31 18 9 8 10 4 60 19 520
2022 Procurement 26 25 18 9 7 11 3 60 18 1315
2022 Real property 23 26 18 12 9 9 3 56 24 1090
2022 Materiel management 19 33 20 2 10 12 4 62 14 40
2022 Information management 25 27 14 6 7 17 3 65 17 185
2022 Information technology 24 24 21 8 8 12 3 57 19 415
2022 Internal audit 21 22 21 15 3 12 7 53 22 60
2022 Evaluation 22 35 16 9 7 5 5 64 18 35
2022 Data sciences 24 15 25 14 6 12 5 46 24 45
2022 Policy 12 21 17 17 12 18 4 42 37 175
2022 Project management 24 25 19 12 9 9 2 55 24 685
2022 Other services to the public 25 32 13 8 9 10 3 65 20 305
2022 None of the above 23 23 18 8 10 15 2 57 22 610
2020 Client contact centre 27 25 19 8 7 11 3 61 17 951
2020 Compliance, inspection and enforcement 28 23 15 12 11 8 2 58 25 83
2020 Communications or public affairs 22 25 17 12 7 16 2 57 23 400
2020 Access to information and privacy 36 15 16 13 5 15 1 60 21 62
2020 Security 23 24 22 10 11 8 3 52 24 259
2020 Science and technology 29 33 23 3 8 2 2 65 12 106
2020 Library services 10 20 20 15 15 15 5 38 38 20
2020 Legal services 38 14 24 5 0 14 5 64 6 21
2020 Administration and operations 29 26 17 9 8 9 3 63 19 2051
2020 Human resources 28 25 18 9 5 10 4 62 17 669
2020 Financial management 25 25 20 9 5 13 4 60 16 585
2020 Procurement 32 25 17 9 6 9 3 64 17 1384
2020 Real property 24 25 20 10 8 10 2 56 20 1425
2020 Materiel management 30 16 23 5 12 14 0 53 20 53
2020 Information management 26 28 18 9 6 9 4 62 17 270
2020 Information technology 25 24 21 9 7 11 3 57 18 465
2020 Internal audit 14 32 21 15 8 9 2 51 25 66
2020 Evaluation 18 42 7 18 0 11 4 70 21 26
2020 Data sciences 27 20 20 2 13 13 5 57 19 45
2020 Policy 19 24 18 13 11 12 3 51 28 178
2020 Project management 23 25 18 12 8 12 2 56 23 754
2020 Other services to the public 27 29 18 7 8 9 3 63 17 305
2020 None of the above 25 26 17 8 7 13 4 61 19 833
2019 Client contact centre 22 24 23 11 7 9 4 52 21 898
2019 Compliance, inspection and enforcement 29 22 16 13 11 6 3 56 26 99
2019 Communications or public affairs 16 28 18 11 10 16 3 53 25 388
2019 Access to information and privacy 19 25 18 19 11 6 2 48 33 65
2019 Security 20 25 21 11 14 7 2 50 28 230
2019 Science and technology 16 33 13 18 8 8 4 56 29 101
2019 Library services 19 20 20 6 8 21 6 54 19 23
2019 Legal services 26 11 18 17 11 18 0 44 34 27
2019 Administration and operations 24 24 20 11 9 9 2 54 24 1885
2019 Human resources 24 26 21 11 7 7 4 56 20 670
2019 Financial management 21 26 22 12 10 7 3 51 24 597
2019 Procurement 26 24 19 11 9 9 2 56 23 1242
2019 Real property 19 26 22 10 11 9 2 51 24 1302
2019 Materiel management 20 31 21 16 6 6 0 54 24 56
2019 Information management 24 25 20 11 7 11 2 56 21 243
2019 Information technology 19 26 22 12 9 9 3 51 25 449
2019 Internal audit 20 25 24 7 13 9 1 50 23 66
2019 Evaluation 12 22 16 20 4 21 4 46 33 25
2019 Data sciences 25 19 16 10 15 14 0 52 29 46
2019 Policy 12 27 18 15 13 8 6 46 33 157
2019 Project management 16 30 19 12 10 10 2 53 26 636
2019 Other services to the public 24 25 23 9 8 10 2 55 19 369
2019 None of the above 20 26 20 10 9 12 3 54 22 834
2018 Client contact centre 18 32 20 11 8 9 2 55 22 655
2018 Compliance, inspection and enforcement 14 21 27 12 20 6 0 37 34 66
2018 Communications or public affairs 12 28 20 15 7 16 3 48 27 330
2018 Access to information and privacy 17 21 26 16 16 2 2 39 33 57
2018 Security 15 20 21 12 21 9 0 39 37 210
2018 Science and technology 15 34 18 18 10 5 0 52 30 82
2018 Library services 14 31 24 0 5 23 5 61 6 21
2018 Legal services 19 15 14 15 20 18 0 41 42 21
2018 Administration and operations 21 26 20 12 11 8 2 51 26 1530
2018 Human resources 20 25 19 14 10 8 4 51 27 552
2018 Financial management 17 25 21 13 12 9 3 48 28 544
2018 Procurement 21 28 21 10 9 8 1 54 22 1129
2018 Real property 18 25 22 14 11 8 1 48 28 1112
2018 Materiel management 19 28 15 10 19 8 1 51 32 59
2018 Information management 23 24 19 13 10 8 3 53 26 238
2018 Information technology 20 24 23 11 9 9 2 50 23 413
2018 Internal audit 25 19 18 19 9 10 0 49 31 54
2018 Evaluation 11 18 33 19 4 15 0 35 26 27
2018 Data sciences 15 31 9 15 15 15 0 54 35 30
2018 Policy 13 20 22 16 14 12 3 39 36 151
2018 Project management 16 26 22 13 12 9 1 47 29 566
2018 Other services to the public 23 30 18 14 6 8 1 58 22 242
2018 None of the above 16 25 19 15 11 12 3 48 30 606

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 39 3 4 1 0 0 92 5 830
2022 Compliance, inspection and enforcement 49 38 5 9 0 0 0 86 9 90
2022 Communications or public affairs 41 46 4 7 2 0 0 87 9 380
2022 Access to information and privacy 61 36 2 2 0 0 0 97 2 65
2022 Security 47 38 5 6 5 0 0 84 11 190
2022 Science and technology 38 47 3 7 4 0 0 85 12 105
2022 Library services 32 44 6 18 0 0 0 76 18 20
2022 Legal services 55 38 0 6 0 0 0 94 6 15
2022 Administration and operations 55 36 3 4 1 0 0 92 6 1650
2022 Human resources 53 38 2 5 1 0 0 91 6 565
2022 Financial management 56 38 2 3 1 0 0 94 4 520
2022 Procurement 51 38 3 6 2 0 0 89 7 1315
2022 Real property 45 42 4 7 2 0 0 87 9 1090
2022 Materiel management 39 46 0 9 5 0 0 85 15 40
2022 Information management 55 33 3 6 3 0 0 88 9 185
2022 Information technology 52 37 2 5 4 0 0 89 9 415
2022 Internal audit 60 31 2 8 0 0 0 91 8 60
2022 Evaluation 37 53 0 8 2 0 0 89 11 35
2022 Data sciences 38 43 6 9 4 0 0 81 12 45
2022 Policy 46 38 6 7 2 1 0 84 9 175
2022 Project management 45 43 4 7 1 0 0 88 8 685
2022 Other services to the public 50 37 3 7 4 0 0 87 10 305
2022 None of the above 41 42 5 7 4 0 0 84 11 605
2020 Client contact centre 55 37 3 3 1 0 0 92 4 952
2020 Compliance, inspection and enforcement 39 36 6 17 2 0 0 75 19 83
2020 Communications or public affairs 38 44 4 12 2 0 0 82 14 401
2020 Access to information and privacy 63 31 0 6 0 0 0 94 6 62
2020 Security 52 36 3 5 3 0 0 88 9 263
2020 Science and technology 37 41 5 15 2 0 0 78 17 108
2020 Library services 15 46 24 15 0 0 0 61 15 20
2020 Legal services 52 28 5 15 0 0 0 80 15 21
2020 Administration and operations 53 38 3 4 1 0 0 92 6 2054
2020 Human resources 49 41 3 5 2 0 0 90 7 670
2020 Financial management 52 40 2 5 1 0 0 92 6 589
2020 Procurement 48 43 3 5 1 0 0 91 6 1391
2020 Real property 41 46 4 7 2 0 0 86 9 1428
2020 Materiel management 61 24 8 5 2 0 0 86 6 53
2020 Information management 57 37 1 4 1 0 0 94 5 270
2020 Information technology 48 41 3 6 2 0 0 89 7 466
2020 Internal audit 40 45 3 9 3 0 0 85 12 68
2020 Evaluation 45 45 4 7 0 0 0 90 7 27
2020 Data sciences 33 47 5 14 2 0 0 80 16 45
2020 Policy 35 47 4 12 1 0 0 82 13 180
2020 Project management 41 46 4 8 2 0 0 86 10 757
2020 Other services to the public 51 37 4 7 2 0 0 88 8 307
2020 None of the above 41 46 4 8 1 0 0 87 9 833

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 30 7 4 1 0 2 88 5 825
2022 Compliance, inspection and enforcement 49 30 5 11 3 0 2 80 14 90
2022 Communications or public affairs 49 32 7 6 4 0 2 83 10 380
2022 Access to information and privacy 53 36 7 0 2 0 3 91 2 65
2022 Security 48 29 11 4 7 1 0 78 11 190
2022 Science and technology 38 33 10 11 6 0 3 72 17 105
2022 Library services 34 32 12 7 15 0 0 66 22 20
2022 Legal services 32 42 19 0 0 0 6 80 0 15
2022 Administration and operations 59 28 5 3 2 0 1 89 6 1650
2022 Human resources 53 31 6 7 2 0 2 85 9 565
2022 Financial management 57 30 6 4 2 0 1 88 6 515
2022 Procurement 54 30 6 5 3 0 1 86 8 1310
2022 Real property 48 34 7 7 3 0 0 83 10 1090
2022 Materiel management 46 44 0 5 5 0 0 90 10 40
2022 Information management 58 26 7 4 3 0 1 85 7 185
2022 Information technology 52 29 8 4 4 1 3 84 8 410
2022 Internal audit 61 22 5 9 1 0 2 84 10 60
2022 Evaluation 35 40 6 12 5 0 2 77 17 35
2022 Data sciences 59 31 2 6 2 0 0 90 8 45
2022 Policy 51 28 8 8 5 0 0 80 13 175
2022 Project management 50 32 7 6 3 0 1 83 10 685
2022 Other services to the public 56 30 4 4 3 0 2 88 8 305
2022 None of the above 50 31 6 5 5 1 4 84 9 605
2020 Client contact centre 53 34 7 5 1 0 0 87 6 952
2020 Compliance, inspection and enforcement 50 34 6 7 3 0 0 84 10 83
2020 Communications or public affairs 42 43 6 6 2 0 1 86 8 399
2020 Access to information and privacy 53 35 5 5 2 0 0 89 7 62
2020 Security 53 31 6 5 3 0 2 85 8 263
2020 Science and technology 41 38 7 11 2 0 1 80 13 108
2020 Library services 31 35 20 15 0 0 0 65 15 20
2020 Legal services 62 33 0 5 0 0 0 95 5 21
2020 Administration and operations 53 36 6 4 1 0 0 89 6 2052
2020 Human resources 45 40 6 5 3 0 1 86 8 669
2020 Financial management 51 38 6 3 1 0 1 90 4 588
2020 Procurement 47 38 7 6 2 0 0 86 8 1386
2020 Real property 45 38 9 6 2 0 0 83 8 1426
2020 Materiel management 56 25 5 13 2 0 0 81 15 52
2020 Information management 51 36 6 5 1 0 1 87 7 269
2020 Information technology 49 34 9 5 1 0 1 84 7 464
2020 Internal audit 49 33 6 5 4 0 3 85 9 67
2020 Evaluation 59 24 7 7 3 0 0 83 10 27
2020 Data sciences 47 27 9 18 0 0 0 74 18 45
2020 Policy 41 36 9 10 3 0 1 78 13 180
2020 Project management 41 40 9 8 1 0 1 82 9 755
2020 Other services to the public 48 37 7 5 2 0 0 85 7 306
2020 None of the above 48 37 6 6 2 0 1 86 8 831
2019 Client contact centre 44 38 9 7 2 0 0 82 9 898
2019 Compliance, inspection and enforcement 50 32 3 8 7 0 0 82 15 100
2019 Communications or public affairs 44 36 7 8 4 0 1 81 12 391
2019 Access to information and privacy 50 40 3 6 1 0 0 90 7 65
2019 Security 48 31 8 7 6 0 0 79 12 229
2019 Science and technology 34 42 12 10 2 0 1 76 12 101
2019 Library services 38 50 0 7 5 0 0 88 12 23
2019 Legal services 39 24 14 12 11 0 0 62 23 26
2019 Administration and operations 52 33 5 6 3 0 0 85 9 1880
2019 Human resources 45 37 8 7 3 0 0 82 10 672
2019 Financial management 48 36 6 7 3 0 0 84 10 598
2019 Procurement 46 33 8 9 3 0 0 80 13 1238
2019 Real property 42 35 8 9 5 0 0 77 14 1307
2019 Materiel management 48 40 3 6 3 0 0 88 9 58
2019 Information management 51 31 5 7 5 0 0 83 12 245
2019 Information technology 42 34 10 9 5 0 0 77 13 449
2019 Internal audit 51 33 8 7 1 0 0 84 9 67
2019 Evaluation 36 43 3 9 8 0 0 79 17 25
2019 Data sciences 46 36 6 9 2 0 0 83 11 45
2019 Policy 43 32 10 8 7 0 0 75 15 160
2019 Project management 40 39 8 9 3 0 0 79 13 636
2019 Other services to the public 44 39 7 8 2 0 1 83 10 369
2019 None of the above 47 33 7 9 4 0 1 81 12 833

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 59 30 6 3 1 0 1 90 4 825
2022 Compliance, inspection and enforcement 65 23 6 4 1 0 1 89 5 90
2022 Communications or public affairs 45 37 7 7 2 0 1 83 9 380
2022 Access to information and privacy 51 38 8 1 0 0 1 90 1 65
2022 Security 51 33 6 7 2 0 0 85 9 190
2022 Science and technology 46 42 7 3 2 0 0 88 5 105
2022 Library services 38 46 6 10 0 0 0 84 10 20
2022 Legal services 62 18 12 0 0 7 0 87 0 15
2022 Administration and operations 59 30 6 2 2 0 0 90 4 1645
2022 Human resources 65 25 6 2 1 0 1 91 3 565
2022 Financial management 59 33 4 2 1 0 1 93 3 520
2022 Procurement 56 33 7 3 1 0 0 89 4 1305
2022 Real property 54 35 5 4 1 0 0 89 6 1090
2022 Materiel management 46 48 2 5 0 0 0 93 5 40
2022 Information management 55 30 6 5 3 0 1 86 8 185
2022 Information technology 54 34 5 5 1 0 0 89 6 415
2022 Internal audit 58 32 3 4 0 3 0 92 4 60
2022 Evaluation 55 36 0 7 0 0 2 93 7 35
2022 Data sciences 52 38 7 4 0 0 0 89 4 45
2022 Policy 48 32 11 7 1 1 0 81 8 175
2022 Project management 57 32 5 3 2 0 0 90 5 685
2022 Other services to the public 55 29 6 5 4 0 1 85 9 305
2022 None of the above 50 35 7 3 3 0 1 86 6 605
2020 Client contact centre 55 33 6 5 1 0 0 88 6 943
2020 Compliance, inspection and enforcement 57 29 6 5 2 0 1 87 7 83
2020 Communications or public affairs 46 36 8 6 2 1 0 83 8 397
2020 Access to information and privacy 57 29 8 5 0 0 0 87 5 61
2020 Security 60 27 7 3 3 0 0 87 6 263
2020 Science and technology 57 35 7 1 1 0 0 91 2 107
2020 Library services 30 45 15 10 0 0 0 75 10 20
2020 Legal services 81 14 0 0 0 5 0 100 0 21
2020 Administration and operations 57 31 7 3 1 0 0 89 5 2040
2020 Human resources 52 36 7 3 2 0 0 88 5 662
2020 Financial management 55 35 7 2 1 0 0 90 3 585
2020 Procurement 54 34 6 4 1 0 1 89 5 1377
2020 Real property 50 36 7 5 2 0 0 86 7 1419
2020 Materiel management 55 31 6 6 2 0 0 86 8 53
2020 Information management 57 32 6 4 0 0 0 89 5 267
2020 Information technology 51 34 11 3 1 0 1 85 4 464
2020 Internal audit 46 37 6 10 0 0 0 84 10 67
2020 Evaluation 52 34 11 0 3 0 0 86 3 27
2020 Data sciences 60 18 11 4 5 0 2 79 9 45
2020 Policy 45 34 15 5 1 0 0 79 5 179
2020 Project management 52 33 8 6 1 0 0 86 6 751
2020 Other services to the public 49 33 10 5 2 0 0 82 7 305
2020 None of the above 50 35 7 7 1 0 0 85 8 828
2019 Client contact centre 47 36 9 6 2 0 0 83 8 887
2019 Compliance, inspection and enforcement 49 35 5 4 5 0 1 85 10 99
2019 Communications or public affairs 47 38 9 5 1 0 0 85 6 390
2019 Access to information and privacy 57 30 9 2 2 0 0 87 3 65
2019 Security 50 28 8 9 4 0 0 79 14 228
2019 Science and technology 43 48 7 2 0 0 0 91 2 99
2019 Library services 38 58 4 0 0 0 0 96 0 23
2019 Legal services 39 29 19 7 5 0 0 69 12 27
2019 Administration and operations 51 35 8 5 2 0 0 86 6 1866
2019 Human resources 51 36 6 5 2 0 0 87 7 668
2019 Financial management 50 35 7 6 2 0 0 86 8 594
2019 Procurement 53 34 6 5 2 0 0 87 7 1234
2019 Real property 49 36 8 5 2 0 0 86 6 1299
2019 Materiel management 57 27 13 0 2 2 0 85 2 58
2019 Information management 52 34 9 4 1 0 0 86 5 244
2019 Information technology 49 36 7 5 2 0 0 86 7 448
2019 Internal audit 46 45 4 3 1 0 0 91 4 66
2019 Evaluation 39 40 11 5 4 0 0 79 9 25
2019 Data sciences 51 25 9 4 4 4 2 81 9 45
2019 Policy 46 32 11 9 2 0 0 78 11 158
2019 Project management 48 37 9 4 1 0 0 86 5 633
2019 Other services to the public 46 37 10 4 2 1 1 84 6 368
2019 None of the above 47 35 11 5 2 0 0 82 7 827

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 71 24 2 1 0 0 0 96 2 830
2022 Compliance, inspection and enforcement 77 17 3 2 1 0 0 94 3 90
2022 Communications or public affairs 69 27 2 1 0 0 0 96 2 380
2022 Access to information and privacy 68 30 0 0 2 0 0 98 2 65
2022 Security 69 21 6 1 2 0 0 91 3 190
2022 Science and technology 66 22 6 2 2 0 2 90 4 105
2022 Library services 83 17 0 0 0 0 0 100 0 20
2022 Legal services 75 18 7 0 0 0 0 93 0 15
2022 Administration and operations 80 16 2 1 0 0 0 97 1 1650
2022 Human resources 75 20 2 2 1 0 0 96 2 565
2022 Financial management 75 21 2 1 0 1 0 97 1 520
2022 Procurement 76 18 3 2 1 1 0 94 2 1315
2022 Real property 73 19 4 2 1 0 1 93 3 1090
2022 Materiel management 77 16 4 3 0 0 0 94 3 40
2022 Information management 76 16 3 3 1 1 0 94 4 185
2022 Information technology 68 24 4 1 2 1 0 93 3 415
2022 Internal audit 80 17 3 1 0 0 0 96 1 60
2022 Evaluation 67 31 2 0 0 0 0 98 0 35
2022 Data sciences 71 16 7 2 0 2 3 91 2 45
2022 Policy 80 16 3 1 0 0 0 95 1 175
2022 Project management 72 22 3 1 1 1 1 95 2 685
2022 Other services to the public 76 19 2 1 1 0 1 96 2 305
2022 None of the above 73 21 2 2 1 0 1 95 2 610
2020 Client contact centre 75 21 2 1 1 0 0 96 2 954
2020 Compliance, inspection and enforcement 80 14 3 1 0 0 1 95 1 82
2020 Communications or public affairs 78 16 3 1 1 0 0 95 2 396
2020 Access to information and privacy 81 16 3 0 0 0 0 97 0 62
2020 Security 78 16 2 2 2 1 0 94 4 262
2020 Science and technology 78 16 4 1 0 1 0 95 1 108
2020 Library services 70 20 10 0 0 0 0 90 0 20
2020 Legal services 91 5 0 0 0 5 0 100 0 21
2020 Administration and operations 81 14 2 1 1 0 0 96 2 2045
2020 Human resources 79 16 1 1 2 0 0 96 3 667
2020 Financial management 80 16 2 0 1 0 1 97 1 588
2020 Procurement 81 15 2 1 0 0 0 97 1 1385
2020 Real property 75 18 4 1 1 0 1 94 2 1425
2020 Materiel management 72 20 2 5 0 0 2 94 5 53
2020 Information management 74 23 3 0 0 0 0 97 0 269
2020 Information technology 72 20 4 2 1 1 0 93 3 463
2020 Internal audit 66 25 3 3 3 0 0 91 6 68
2020 Evaluation 69 21 4 0 3 4 0 93 3 27
2020 Data sciences 87 7 2 2 2 0 0 93 5 45
2020 Policy 74 19 3 1 2 1 1 94 3 179
2020 Project management 75 18 3 2 1 1 0 94 2 752
2020 Other services to the public 77 18 3 1 0 0 0 95 2 307
2020 None of the above 77 19 2 1 0 1 0 96 2 829

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 82 13 1 1 1 0 1 97 2 830
2022 Compliance, inspection and enforcement 78 15 3 0 1 2 1 96 1 90
2022 Communications or public affairs 89 9 2 0 0 0 1 98 0 380
2022 Access to information and privacy 86 11 3 0 0 0 0 97 0 65
2022 Security 83 12 2 2 1 0 0 94 3 190
2022 Science and technology 77 17 0 2 2 0 3 96 4 105
2022 Library services 66 34 0 0 0 0 0 100 0 20
2022 Legal services 100 0 0 0 0 0 0 100 0 15
2022 Administration and operations 87 9 1 0 1 0 1 97 1 1650
2022 Human resources 87 11 1 0 1 0 1 98 1 565
2022 Financial management 84 12 1 1 0 0 1 98 1 520
2022 Procurement 82 10 2 2 2 0 2 94 3 1315
2022 Real property 82 11 2 1 1 0 3 96 2 1090
2022 Materiel management 82 10 2 0 3 0 3 95 3 40
2022 Information management 80 12 2 2 1 0 3 95 3 185
2022 Information technology 79 13 3 2 2 0 1 93 4 415
2022 Internal audit 75 20 3 0 0 0 2 97 0 60
2022 Evaluation 79 15 4 0 0 0 2 96 0 35
2022 Data sciences 79 10 6 6 0 0 0 88 6 45
2022 Policy 87 7 2 3 0 0 1 95 3 175
2022 Project management 83 11 3 2 1 0 2 95 2 685
2022 Other services to the public 87 9 1 1 1 0 2 98 2 305
2022 None of the above 87 8 1 1 1 0 2 97 2 610
2019 Client contact centre 83 14 1 1 1 0 1 97 1 896
2019 Compliance, inspection and enforcement 84 7 6 1 1 0 1 92 2 100
2019 Communications or public affairs 86 9 2 1 0 0 2 97 1 390
2019 Access to information and privacy 81 17 0 0 0 2 0 100 0 64
2019 Security 80 12 3 2 2 0 1 93 4 228
2019 Science and technology 71 17 7 3 2 0 0 88 5 101
2019 Library services 75 21 0 4 0 0 0 96 4 23
2019 Legal services 74 21 4 0 0 0 0 96 0 27
2019 Administration and operations 85 11 2 1 1 0 1 96 2 1880
2019 Human resources 82 13 2 1 1 0 1 96 2 669
2019 Financial management 84 12 1 1 0 0 1 97 2 598
2019 Procurement 81 11 4 1 1 0 2 94 3 1239
2019 Real property 79 13 3 1 1 1 2 94 3 1305
2019 Materiel management 85 12 2 0 0 0 2 98 0 58
2019 Information management 84 12 1 1 1 0 1 97 2 246
2019 Information technology 77 16 2 3 1 0 0 94 3 445
2019 Internal audit 76 12 6 1 1 0 3 91 3 67
2019 Evaluation 88 0 0 0 8 0 4 92 8 25
2019 Data sciences 79 15 4 0 2 0 0 94 2 46
2019 Policy 85 9 3 3 1 0 0 94 3 160
2019 Project management 79 13 4 1 1 0 2 94 2 635
2019 Other services to the public 85 9 3 1 1 0 1 96 2 370
2019 None of the above 84 10 3 0 1 0 1 96 1 834

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 67 18 7 2 1 3 2 89 3 830
2022 Compliance, inspection and enforcement 53 19 15 6 0 3 3 77 6 90
2022 Communications or public affairs 62 22 7 4 1 4 1 88 4 380
2022 Access to information and privacy 59 22 9 2 1 5 2 87 3 65
2022 Security 57 25 11 4 0 3 1 85 4 190
2022 Science and technology 36 34 12 1 2 9 6 82 3 105
2022 Library services 38 46 4 0 0 11 0 95 0 20
2022 Legal services 54 24 12 0 9 0 0 79 9 15
2022 Administration and operations 65 19 8 2 1 4 1 88 3 1650
2022 Human resources 51 24 13 5 2 2 2 79 8 560
2022 Financial management 54 25 11 6 1 2 2 82 6 520
2022 Procurement 56 22 10 3 1 6 2 85 5 1310
2022 Real property 45 27 12 5 2 5 4 80 7 1090
2022 Materiel management 50 30 4 7 0 4 5 88 7 40
2022 Information management 62 17 9 1 1 5 4 88 3 185
2022 Information technology 53 27 12 4 1 2 1 82 5 415
2022 Internal audit 61 15 11 7 0 3 2 81 8 60
2022 Evaluation 59 29 9 0 0 4 0 91 0 35
2022 Data sciences 58 25 11 2 0 3 0 87 2 45
2022 Policy 42 27 18 4 2 7 1 74 7 175
2022 Project management 46 26 13 5 2 6 3 79 7 685
2022 Other services to the public 68 17 5 1 1 5 3 93 2 305
2022 None of the above 62 15 9 2 1 8 2 86 4 605
2020 Client contact centre 71 15 7 2 1 3 1 89 4 955
2020 Compliance, inspection and enforcement 56 24 6 8 0 4 4 86 8 83
2020 Communications or public affairs 64 18 9 2 0 5 1 88 3 401
2020 Access to information and privacy 60 21 13 0 2 2 3 85 2 62
2020 Security 65 23 7 3 1 1 0 89 4 263
2020 Science and technology 40 21 15 6 5 9 5 70 13 108
2020 Library services 53 37 5 5 0 0 0 90 5 19
2020 Legal services 81 0 10 0 0 5 5 89 0 21
2020 Administration and operations 66 18 8 3 1 3 1 88 3 2052
2020 Human resources 55 22 14 3 1 3 1 80 5 671
2020 Financial management 62 21 10 3 1 2 1 86 4 589
2020 Procurement 59 19 9 4 1 5 3 85 5 1390
2020 Real property 43 24 13 6 3 8 4 76 10 1429
2020 Materiel management 55 25 5 6 0 10 0 88 7 53
2020 Information management 60 21 9 2 1 5 2 88 3 271
2020 Information technology 55 26 11 3 1 2 1 84 4 464
2020 Internal audit 53 29 9 3 4 1 0 84 7 68
2020 Evaluation 55 24 14 4 0 4 0 82 4 27
2020 Data sciences 61 18 11 5 2 2 0 82 7 44
2020 Policy 49 26 15 6 1 2 1 77 7 180
2020 Project management 44 26 12 5 3 6 4 77 10 757
2020 Other services to the public 69 16 7 1 2 4 2 90 3 307
2020 None of the above 66 16 6 3 1 6 2 90 4 834
2019 Client contact centre 66 19 7 2 1 4 1 89 3 897
2019 Compliance, inspection and enforcement 53 21 9 3 1 8 5 86 4 100
2019 Communications or public affairs 61 21 9 2 2 4 0 86 4 390
2019 Access to information and privacy 59 16 20 1 0 2 1 78 1 65
2019 Security 55 27 9 2 3 4 1 86 4 230
2019 Science and technology 35 32 12 7 4 9 2 74 13 100
2019 Library services 57 16 16 0 0 11 0 81 0 23
2019 Legal services 75 3 4 0 0 14 4 96 0 27
2019 Administration and operations 61 20 8 3 1 5 2 87 4 1886
2019 Human resources 54 24 10 3 2 4 2 84 5 672
2019 Financial management 54 22 13 5 2 4 1 80 6 598
2019 Procurement 55 23 10 3 2 6 2 84 5 1244
2019 Real property 42 24 13 6 3 10 3 75 10 1310
2019 Materiel management 54 19 9 3 3 11 0 82 7 58
2019 Information management 53 24 9 4 2 5 2 83 7 245
2019 Information technology 52 30 9 3 1 4 1 86 5 449
2019 Internal audit 48 27 11 7 2 5 0 79 9 67
2019 Evaluation 54 27 12 3 4 0 0 81 7 25
2019 Data sciences 43 30 9 4 2 12 0 84 6 46
2019 Policy 53 22 12 4 3 5 0 79 8 160
2019 Project management 42 21 15 6 4 8 3 71 12 638
2019 Other services to the public 58 17 6 4 2 10 2 86 7 369
2019 None of the above 59 19 9 2 2 7 2 86 4 835

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 825
2022 Compliance, inspection and enforcement 6 94 90
2022 Communications or public affairs 9 91 380
2022 Security 10 90 190
2022 Science and technology 12 88 105
2022 Library services 0 100 20
2022 Administration and operations 7 93 1650
2022 Human resources 7 93 565
2022 Financial management 6 94 520
2022 Procurement 9 91 1315
2022 Real property 8 92 1090
2022 Materiel management 14 86 40
2022 Information management 10 90 185
2022 Information technology 8 92 415
2022 Internal audit 12 88 60
2022 Data sciences 13 87 45
2022 Policy 11 89 175
2022 Project management 9 91 685
2022 Other services to the public 9 91 305
2022 None of the above 8 92 605
2020 Client contact centre 8 92 953
2020 Compliance, inspection and enforcement 11 89 83
2020 Communications or public affairs 6 94 401
2020 Security 10 90 263
2020 Science and technology 15 85 108
2020 Legal services 0 100 21
2020 Administration and operations 8 92 2054
2020 Human resources 6 94 669
2020 Financial management 7 93 590
2020 Procurement 8 92 1386
2020 Real property 9 91 1427
2020 Materiel management 8 92 52
2020 Information management 7 93 270
2020 Information technology 5 95 465
2020 Internal audit 9 91 68
2020 Policy 13 87 180
2020 Project management 10 90 757
2020 Other services to the public 7 93 306
2020 None of the above 5 95 833
2019 Client contact centre 9 91 898
2019 Compliance, inspection and enforcement 7 93 100
2019 Communications or public affairs 9 91 391
2019 Access to information and privacy 13 87 65
2019 Security 12 88 230
2019 Science and technology 10 90 99
2019 Administration and operations 11 89 1884
2019 Human resources 9 91 669
2019 Financial management 11 89 598
2019 Procurement 11 89 1241
2019 Real property 12 88 1301
2019 Materiel management 16 84 58
2019 Information management 11 89 246
2019 Information technology 12 88 450
2019 Data sciences 14 86 46
2019 Policy 17 83 159
2019 Project management 13 87 638
2019 Other services to the public 9 91 366
2019 None of the above 9 91 838
2018 Client contact centre 12 88 658
2018 Compliance, inspection and enforcement 17 83 66
2018 Communications or public affairs 11 89 330
2018 Access to information and privacy 17 83 58
2018 Security 17 83 210
2018 Science and technology 9 91 81
2018 Legal services 30 70 21
2018 Administration and operations 14 86 1531
2018 Human resources 11 89 553
2018 Financial management 13 87 541
2018 Procurement 12 88 1134
2018 Real property 14 86 1113
2018 Materiel management 16 84 59
2018 Information management 13 87 241
2018 Information technology 11 89 414
2018 Internal audit 9 91 53
2018 Data sciences 21 79 30
2018 Policy 13 87 153
2018 Project management 10 90 569
2018 Other services to the public 8 92 243
2018 None of the above 13 87 610

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 42 58 55
2022 Communications or public affairs 40 60 40
2022 Security 34 66 20
2022 Science and technology 56 44 10
2022 Administration and operations 43 57 120
2022 Human resources 44 56 40
2022 Financial management 54 46 35
2022 Procurement 39 61 120
2022 Real property 48 52 95
2022 Information management 40 60 20
2022 Information technology 49 51 40
2022 Policy 44 56 20
2022 Project management 30 70 65
2022 Other services to the public 59 41 25
2022 None of the above 40 60 45
2020 Client contact centre 46 54 77
2020 Communications or public affairs 50 50 26
2020 Security 19 81 26
2020 Science and technology 29 71 16
2020 Administration and operations 53 47 158
2020 Human resources 37 63 43
2020 Financial management 46 54 43
2020 Procurement 43 57 116
2020 Real property 36 64 135
2020 Information management 75 25 20
2020 Information technology 47 53 25
2020 Policy 47 53 23
2020 Project management 48 52 80
2020 Other services to the public 46 54 21
2020 None of the above 55 45 43
2019 Client contact centre 57 43 82
2019 Communications or public affairs 53 47 37
2019 Security 34 66 28
2019 Administration and operations 50 50 219
2019 Human resources 47 53 61
2019 Financial management 36 64 63
2019 Procurement 42 58 140
2019 Real property 41 59 156
2019 Information management 61 39 27
2019 Information technology 46 54 52
2019 Policy 47 53 27
2019 Project management 37 63 81
2019 Other services to the public 52 48 33
2019 None of the above 38 62 77
2018 Client contact centre 54 46 80
2018 Communications or public affairs 60 40 38
2018 Access to information and privacy 51 49 10
2018 Security 44 56 35
2018 Administration and operations 56 44 211
2018 Human resources 38 62 63
2018 Financial management 48 52 70
2018 Procurement 51 49 133
2018 Real property 43 57 147
2018 Information management 54 46 32
2018 Information technology 39 61 47
2018 Policy 24 76 21
2018 Project management 42 58 61
2018 Other services to the public 71 29 19
2018 None of the above 53 47 80

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 69 31 55
2022 Communications or public affairs 48 52 40
2022 Security 82 18 20
2022 Science and technology 31 69 10
2022 Administration and operations 57 43 120
2022 Human resources 65 35 40
2022 Financial management 57 43 35
2022 Procurement 50 50 120
2022 Real property 54 46 95
2022 Information management 61 39 20
2022 Information technology 50 50 40
2022 Policy 76 24 20
2022 Project management 56 44 65
2022 Other services to the public 56 44 25
2022 None of the above 60 40 45
2020 Client contact centre 60 40 77
2020 Communications or public affairs 57 43 26
2020 Science and technology 59 41 16
2020 Administration and operations 57 43 158
2020 Human resources 68 32 43
2020 Financial management 60 40 43
2020 Procurement 46 54 116
2020 Real property 71 29 135
2020 Information management 30 70 20
2020 Information technology 48 52 25
2020 Policy 66 34 23
2020 Project management 57 43 80
2020 Other services to the public 69 31 21
2020 None of the above 61 39 43
2019 Client contact centre 60 40 82
2019 Communications or public affairs 61 39 37
2019 Security 78 22 28
2019 Administration and operations 64 36 219
2019 Human resources 67 33 61
2019 Financial management 63 37 63
2019 Procurement 60 40 140
2019 Real property 72 28 156
2019 Information management 43 57 27
2019 Information technology 64 36 52
2019 Policy 56 44 27
2019 Project management 58 42 81
2019 Other services to the public 53 47 33
2019 None of the above 61 39 77
2018 Client contact centre 57 43 80
2018 Compliance, inspection and enforcement 59 41 12
2018 Communications or public affairs 52 48 38
2018 Security 65 35 35
2018 Administration and operations 57 43 211
2018 Human resources 60 40 63
2018 Financial management 66 34 70
2018 Procurement 49 51 133
2018 Real property 63 37 147
2018 Information management 59 41 32
2018 Information technology 72 28 47
2018 Policy 66 34 21
2018 Project management 59 41 61
2018 Other services to the public 44 56 19
2018 None of the above 52 48 80

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 55
2022 Communications or public affairs 5 95 40
2022 Security 7 93 20
2022 Science and technology 23 77 10
2022 Administration and operations 9 91 120
2022 Human resources 2 98 40
2022 Financial management 8 92 35
2022 Procurement 9 91 120
2022 Real property 11 89 95
2022 Information management 4 96 20
2022 Information technology 11 89 40
2022 Policy 22 78 20
2022 Project management 10 90 65
2022 Other services to the public 11 89 25
2022 None of the above 14 86 45
2020 Communications or public affairs 0 100 26
2020 Administration and operations 6 94 158
2020 Financial management 16 84 43
2020 Procurement 8 92 116
2020 Real property 10 90 135
2020 Policy 0 100 23
2020 Project management 13 87 80
2020 Other services to the public 0 100 21
2019 Administration and operations 6 94 219
2019 Financial management 11 89 63
2019 Procurement 6 94 140
2019 Real property 10 90 156
2019 Policy 19 81 27
2019 Project management 10 90 81
2019 None of the above 8 92 77
2018 Access to information and privacy 0 100 10
2018 Security 13 87 35
2018 Administration and operations 6 94 211
2018 Human resources 10 90 63
2018 Financial management 11 89 70
2018 Procurement 7 93 133
2018 Real property 5 95 147
2018 Materiel management 0 100 10

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 1 99 55
2022 Communications or public affairs 0 100 40
2022 Security 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 120
2022 Human resources 0 100 40
2022 Financial management 0 100 35
2022 Procurement 0 100 120
2022 Real property 0 100 95
2022 Information management 0 100 20
2022 Information technology 0 100 40
2022 Policy 0 100 20
2022 Project management 3 97 65
2022 Other services to the public 0 100 25
2022 None of the above 5 95 45
2020 Client contact centre 0 100 77
2020 Communications or public affairs 0 100 26
2020 Security 0 100 26
2020 Science and technology 0 100 16
2020 Administration and operations 0 100 158
2020 Financial management 0 100 43
2020 Procurement 0 100 116
2020 Information management 0 100 20
2020 Information technology 0 100 25
2020 Policy 0 100 23
2020 Other services to the public 0 100 21
2020 None of the above 0 100 43
2019 Client contact centre 0 100 82
2019 Communications or public affairs 0 100 37
2019 Security 0 100 28
2019 Science and technology 0 100 10
2019 Information management 0 100 27
2019 Information technology 0 100 52
2019 Policy 0 100 27
2019 Project management 0 100 81
2019 None of the above 0 100 77
2018 Client contact centre 0 100 80
2018 Compliance, inspection and enforcement 0 100 12
2018 Communications or public affairs 0 100 38
2018 Access to information and privacy 0 100 10
2018 Security 0 100 35
2018 Administration and operations 0 100 211
2018 Human resources 0 100 63
2018 Financial management 0 100 70
2018 Procurement 0 100 133
2018 Real property 0 100 147
2018 Materiel management 0 100 10
2018 Information technology 0 100 47
2018 Policy 0 100 21
2018 Other services to the public 0 100 19
2018 None of the above 0 100 80

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 55
2022 Communications or public affairs 16 84 40
2022 Security 10 90 20
2022 Science and technology 6 94 10
2022 Administration and operations 1 99 120
2022 Human resources 0 100 40
2022 Financial management 0 100 35
2022 Procurement 19 81 120
2022 Real property 16 84 95
2022 Information management 0 100 20
2022 Information technology 2 98 40
2022 Policy 5 95 20
2022 Project management 21 79 65
2022 Other services to the public 5 95 25
2022 None of the above 17 83 45
2020 Security 0 100 26
2020 Science and technology 0 100 16
2020 Administration and operations 6 94 158
2020 Human resources 0 100 43
2020 Procurement 20 80 116
2020 Real property 11 89 135
2020 Project management 12 88 80
2019 Security 0 100 28
2019 Science and technology 0 100 10
2019 Administration and operations 4 96 219
2019 Procurement 13 87 140
2019 Real property 7 93 156
2019 Information technology 18 82 52
2019 Project management 20 80 81
2019 Other services to the public 0 100 33
2018 Compliance, inspection and enforcement 0 100 12
2018 Access to information and privacy 0 100 10
2018 Human resources 8 92 63
2018 Procurement 16 84 133
2018 Real property 14 86 147
2018 Project management 21 79 61

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 55
2022 Communications or public affairs 3 97 40
2022 Security 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 1 99 120
2022 Human resources 2 98 40
2022 Financial management 0 100 35
2022 Procurement 3 97 120
2022 Real property 1 99 95
2022 Information management 0 100 20
2022 Information technology 2 98 40
2022 Policy 0 100 20
2022 Project management 3 97 65
2022 Other services to the public 14 86 25
2022 None of the above 5 95 45
2020 Client contact centre 7 93 77
2020 Communications or public affairs 0 100 26
2020 Administration and operations 3 97 158
2020 Financial management 0 100 43
2020 Procurement 5 95 116
2020 Information management 0 100 20
2020 Information technology 0 100 25
2020 None of the above 0 100 43
2019 Client contact centre 6 94 82
2019 Communications or public affairs 0 100 37
2019 Science and technology 0 100 10
2019 Administration and operations 2 98 219
2019 Procurement 5 95 140
2019 Real property 5 95 156
2019 Information management 0 100 27
2019 Policy 0 100 27
2018 Compliance, inspection and enforcement 0 100 12
2018 Access to information and privacy 0 100 10
2018 Administration and operations 3 97 211
2018 Information management 0 100 32
2018 Policy 0 100 21
2018 Other services to the public 0 100 19

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 55
2022 Communications or public affairs 6 94 40
2022 Security 4 96 20
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 120
2022 Human resources 12 88 40
2022 Financial management 3 97 35
2022 Procurement 6 94 120
2022 Real property 10 90 95
2022 Information management 9 91 20
2022 Information technology 5 95 40
2022 Policy 0 100 20
2022 Project management 10 90 65
2022 Other services to the public 3 97 25
2022 None of the above 10 90 45
2020 Administration and operations 4 96 158
2020 Procurement 7 93 116
2020 Real property 6 94 135
2020 Information management 0 100 20
2020 Policy 0 100 23
2019 Science and technology 0 100 10
2019 Administration and operations 2 98 219
2019 Human resources 8 92 61
2019 Financial management 9 91 63
2019 Procurement 4 96 140
2019 Real property 4 96 156
2019 Information technology 10 90 52
2019 Project management 8 92 81
2019 None of the above 8 92 77
2018 Compliance, inspection and enforcement 0 100 12
2018 Access to information and privacy 0 100 10
2018 Administration and operations 3 97 211
2018 Procurement 5 95 133
2018 Real property 4 96 147
2018 Policy 0 100 21
2018 None of the above 8 92 80

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 33 67 55
2022 Communications or public affairs 46 54 40
2022 Security 28 72 20
2022 Science and technology 29 71 10
2022 Administration and operations 26 74 120
2022 Human resources 17 83 40
2022 Financial management 35 65 35
2022 Procurement 34 66 125
2022 Real property 42 58 95
2022 Information management 29 71 20
2022 Information technology 30 70 40
2022 Policy 54 46 20
2022 Project management 31 69 65
2022 Other services to the public 47 53 25
2022 None of the above 49 51 45
2020 Client contact centre 36 64 77
2020 Communications or public affairs 27 73 26
2020 Security 39 61 26
2020 Science and technology 29 71 16
2020 Administration and operations 28 72 158
2020 Human resources 25 75 43
2020 Financial management 35 65 43
2020 Procurement 39 61 116
2020 Real property 44 56 135
2020 Information technology 36 64 25
2020 Policy 35 65 23
2020 Project management 36 64 80
2020 None of the above 45 55 43
2019 Client contact centre 35 65 81
2019 Communications or public affairs 26 74 37
2019 Security 29 71 28
2019 Administration and operations 31 69 219
2019 Human resources 31 69 61
2019 Financial management 31 69 63
2019 Procurement 39 61 139
2019 Real property 38 62 154
2019 Information management 40 60 27
2019 Information technology 53 47 51
2019 Policy 48 52 27
2019 Project management 40 60 81
2019 Other services to the public 32 68 32
2019 None of the above 26 74 76
2018 Client contact centre 33 67 79
2018 Communications or public affairs 38 62 38
2018 Security 45 55 35
2018 Administration and operations 31 69 211
2018 Human resources 35 65 63
2018 Financial management 30 70 70
2018 Procurement 44 56 133
2018 Real property 42 58 147
2018 Information management 31 69 32
2018 Information technology 48 52 47
2018 Policy 56 44 20
2018 Project management 45 55 61
2018 Other services to the public 36 64 19
2018 None of the above 35 65 80

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 42 58 55
2022 Communications or public affairs 47 53 40
2022 Security 43 57 20
2022 Science and technology 61 39 10
2022 Administration and operations 41 59 120
2022 Human resources 47 53 40
2022 Financial management 47 53 35
2022 Procurement 36 64 125
2022 Real property 42 58 95
2022 Information management 40 60 20
2022 Information technology 45 55 40
2022 Policy 43 57 20
2022 Project management 51 49 65
2022 Other services to the public 41 59 25
2022 None of the above 35 65 45
2020 Client contact centre 35 65 77
2020 Communications or public affairs 58 42 26
2020 Security 40 60 26
2020 Science and technology 28 72 16
2020 Administration and operations 42 58 158
2020 Human resources 33 67 43
2020 Financial management 35 65 43
2020 Procurement 37 63 116
2020 Real property 50 50 135
2020 Information management 56 44 20
2020 Information technology 44 56 25
2020 Policy 56 44 23
2020 Project management 44 56 80
2020 Other services to the public 36 64 21
2020 None of the above 29 71 43
2019 Client contact centre 35 65 81
2019 Communications or public affairs 32 68 37
2019 Security 40 60 28
2019 Science and technology 51 49 10
2019 Administration and operations 44 56 219
2019 Human resources 38 62 61
2019 Financial management 43 57 63
2019 Procurement 46 54 139
2019 Real property 53 47 154
2019 Information management 56 44 27
2019 Information technology 57 43 51
2019 Policy 49 51 27
2019 Project management 48 52 81
2019 Other services to the public 35 65 32
2019 None of the above 39 61 76
2018 Client contact centre 47 53 79
2018 Communications or public affairs 24 76 38
2018 Security 44 56 35
2018 Administration and operations 36 64 211
2018 Human resources 32 68 63
2018 Financial management 33 67 70
2018 Procurement 43 57 133
2018 Real property 42 58 147
2018 Information management 37 63 32
2018 Information technology 55 45 47
2018 Policy 30 70 20
2018 Project management 44 56 61
2018 Other services to the public 26 74 19
2018 None of the above 41 59 80

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 28 72 55
2022 Communications or public affairs 31 69 40
2022 Security 68 32 20
2022 Science and technology 37 63 10
2022 Administration and operations 40 60 120
2022 Human resources 48 52 40
2022 Financial management 39 61 35
2022 Procurement 49 51 125
2022 Real property 54 46 95
2022 Information management 52 48 20
2022 Information technology 44 56 40
2022 Policy 38 62 20
2022 Project management 43 57 65
2022 Other services to the public 40 60 25
2022 None of the above 50 50 45
2020 Client contact centre 36 64 77
2020 Communications or public affairs 31 69 26
2020 Security 70 30 26
2020 Administration and operations 45 55 158
2020 Human resources 51 49 43
2020 Financial management 58 42 43
2020 Procurement 45 55 116
2020 Real property 56 44 135
2020 Information technology 47 53 25
2020 Policy 48 52 23
2020 Project management 41 59 80
2020 Other services to the public 35 65 21
2020 None of the above 39 61 43
2019 Client contact centre 38 62 81
2019 Communications or public affairs 37 63 37
2019 Security 46 54 28
2019 Administration and operations 44 56 219
2019 Human resources 48 52 61
2019 Financial management 43 57 63
2019 Procurement 44 56 139
2019 Real property 58 42 154
2019 Information management 62 38 27
2019 Information technology 35 65 51
2019 Policy 48 52 27
2019 Project management 46 54 81
2019 Other services to the public 47 53 32
2019 None of the above 51 49 76
2018 Client contact centre 39 61 79
2018 Communications or public affairs 37 63 38
2018 Security 62 38 35
2018 Administration and operations 45 55 211
2018 Human resources 48 52 63
2018 Financial management 43 57 70
2018 Procurement 41 59 133
2018 Real property 51 49 147
2018 Information management 56 44 32
2018 Information technology 53 47 47
2018 Policy 51 49 20
2018 Project management 36 64 61
2018 Other services to the public 55 45 19
2018 None of the above 48 52 80

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 42 58 55
2022 Communications or public affairs 50 50 40
2022 Security 56 44 20
2022 Science and technology 42 58 10
2022 Administration and operations 42 58 120
2022 Human resources 32 68 40
2022 Financial management 45 55 35
2022 Procurement 41 59 125
2022 Real property 44 56 95
2022 Information management 23 77 20
2022 Information technology 32 68 40
2022 Policy 43 57 20
2022 Project management 36 64 65
2022 Other services to the public 49 51 25
2022 None of the above 37 63 45
2020 Client contact centre 47 53 77
2020 Communications or public affairs 35 65 26
2020 Security 46 54 26
2020 Administration and operations 52 48 158
2020 Human resources 46 54 43
2020 Financial management 40 60 43
2020 Procurement 39 61 116
2020 Real property 44 56 135
2020 Information technology 37 63 25
2020 Policy 44 56 23
2020 Project management 50 50 80
2020 Other services to the public 42 58 21
2020 None of the above 34 66 43
2019 Client contact centre 45 55 81
2019 Communications or public affairs 55 45 37
2019 Security 39 61 28
2019 Administration and operations 41 59 219
2019 Human resources 51 49 61
2019 Financial management 43 57 63
2019 Procurement 47 53 139
2019 Real property 41 59 154
2019 Information management 42 58 27
2019 Information technology 39 61 51
2019 Policy 52 48 27
2019 Project management 50 50 81
2019 Other services to the public 21 79 32
2019 None of the above 36 64 76
2018 Client contact centre 41 59 79
2018 Compliance, inspection and enforcement 44 56 12
2018 Communications or public affairs 40 60 38
2018 Security 45 55 35
2018 Administration and operations 43 57 211
2018 Human resources 47 53 63
2018 Financial management 37 63 70
2018 Procurement 44 56 133
2018 Real property 37 63 147
2018 Information management 47 53 32
2018 Information technology 39 61 47
2018 Policy 54 46 20
2018 Project management 44 56 61
2018 Other services to the public 47 53 19
2018 None of the above 43 57 80

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 23 77 55
2022 Communications or public affairs 13 87 40
2022 Security 38 62 20
2022 Science and technology 28 72 10
2022 Administration and operations 25 75 120
2022 Human resources 37 63 40
2022 Financial management 34 66 35
2022 Procurement 28 72 125
2022 Real property 36 64 95
2022 Information management 38 62 20
2022 Information technology 33 67 40
2022 Policy 30 70 20
2022 Project management 34 66 65
2022 Other services to the public 27 73 25
2022 None of the above 40 60 45
2020 Client contact centre 24 76 77
2020 Communications or public affairs 35 65 26
2020 Security 50 50 26
2020 Administration and operations 33 67 158
2020 Human resources 32 68 43
2020 Financial management 28 72 43
2020 Procurement 27 73 116
2020 Real property 37 63 135
2020 Information management 25 75 20
2020 Information technology 52 48 25
2020 Policy 35 65 23
2020 Project management 37 63 80
2020 Other services to the public 37 63 21
2020 None of the above 27 73 43
2019 Client contact centre 23 77 81
2019 Communications or public affairs 34 66 37
2019 Security 33 67 28
2019 Administration and operations 25 75 219
2019 Human resources 31 69 61
2019 Financial management 22 78 63
2019 Procurement 30 70 139
2019 Real property 48 52 154
2019 Information management 33 67 27
2019 Information technology 38 62 51
2019 Policy 62 38 27
2019 Project management 31 69 81
2019 Other services to the public 21 79 32
2019 None of the above 28 72 76
2018 Client contact centre 31 69 79
2018 Communications or public affairs 15 85 38
2018 Security 38 62 35
2018 Administration and operations 26 74 211
2018 Human resources 33 67 63
2018 Financial management 25 75 70
2018 Procurement 28 72 133
2018 Real property 41 59 147
2018 Materiel management 43 57 10
2018 Information management 46 54 32
2018 Information technology 44 56 47
2018 Policy 31 69 20
2018 Project management 36 64 61
2018 Other services to the public 20 80 19
2018 None of the above 31 69 80

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 64 36 55
2022 Communications or public affairs 58 42 40
2022 Security 43 57 20
2022 Science and technology 37 63 10
2022 Administration and operations 51 49 120
2022 Human resources 57 43 40
2022 Financial management 64 36 35
2022 Procurement 54 46 125
2022 Real property 53 47 95
2022 Information management 35 65 20
2022 Information technology 58 42 40
2022 Policy 47 53 20
2022 Project management 59 41 65
2022 Other services to the public 67 33 25
2022 None of the above 49 51 45
2020 Client contact centre 65 35 77
2020 Communications or public affairs 46 54 26
2020 Security 53 47 26
2020 Science and technology 41 59 16
2020 Administration and operations 51 49 158
2020 Human resources 58 42 43
2020 Financial management 63 37 43
2020 Procurement 53 47 116
2020 Real property 58 42 135
2020 Information management 45 55 20
2020 Information technology 65 35 25
2020 Policy 60 40 23
2020 Project management 52 48 80
2020 Other services to the public 63 37 21
2020 None of the above 63 37 43
2019 Client contact centre 51 49 81
2019 Communications or public affairs 71 29 37
2019 Security 55 45 28
2019 Science and technology 47 53 10
2019 Administration and operations 52 48 219
2019 Human resources 67 33 61
2019 Financial management 52 48 63
2019 Procurement 51 49 139
2019 Real property 53 47 154
2019 Information management 56 44 27
2019 Information technology 61 39 51
2019 Policy 47 53 27
2019 Project management 61 39 81
2019 Other services to the public 47 53 32
2019 None of the above 53 47 76
2018 Client contact centre 59 41 79
2018 Communications or public affairs 64 36 38
2018 Access to information and privacy 51 49 10
2018 Security 40 60 35
2018 Administration and operations 59 41 211
2018 Human resources 56 44 63
2018 Financial management 57 43 70
2018 Procurement 53 47 133
2018 Real property 59 41 147
2018 Information management 41 59 32
2018 Information technology 53 47 47
2018 Policy 69 31 20
2018 Project management 48 52 61
2018 Other services to the public 27 73 19
2018 None of the above 55 45 80

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 30 70 55
2022 Communications or public affairs 34 66 40
2022 Security 35 65 20
2022 Science and technology 16 84 10
2022 Administration and operations 31 69 120
2022 Human resources 38 62 40
2022 Financial management 29 71 35
2022 Procurement 29 71 125
2022 Real property 42 58 95
2022 Information management 17 83 20
2022 Information technology 34 66 40
2022 Policy 47 53 20
2022 Project management 32 68 65
2022 Other services to the public 25 75 25
2022 None of the above 34 66 45
2020 Client contact centre 29 71 77
2020 Communications or public affairs 19 81 26
2020 Security 30 70 26
2020 Science and technology 43 57 16
2020 Administration and operations 37 63 158
2020 Human resources 42 58 43
2020 Financial management 30 70 43
2020 Procurement 30 70 116
2020 Real property 39 61 135
2020 Information management 24 76 20
2020 Information technology 41 59 25
2020 Policy 35 65 23
2020 Project management 34 66 80
2020 Other services to the public 40 60 21
2020 None of the above 32 68 43
2019 Client contact centre 30 70 81
2019 Communications or public affairs 38 62 37
2019 Security 27 73 28
2019 Administration and operations 30 70 219
2019 Human resources 41 59 61
2019 Financial management 32 68 63
2019 Procurement 35 65 139
2019 Real property 36 64 154
2019 Information management 44 56 27
2019 Information technology 34 66 51
2019 Policy 27 73 27
2019 Project management 35 65 81
2019 Other services to the public 27 73 32
2019 None of the above 34 66 76
2018 Client contact centre 34 66 79
2018 Communications or public affairs 28 72 38
2018 Security 37 63 35
2018 Administration and operations 31 69 211
2018 Human resources 27 73 63
2018 Financial management 27 73 70
2018 Procurement 30 70 133
2018 Real property 34 66 147
2018 Information management 25 75 32
2018 Information technology 32 68 47
2018 Policy 44 56 20
2018 Project management 39 61 61
2018 Other services to the public 49 51 19
2018 None of the above 34 66 80

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 55
2022 Communications or public affairs 3 97 40
2022 Security 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 120
2022 Human resources 0 100 40
2022 Financial management 0 100 35
2022 Procurement 0 100 125
2022 Real property 0 100 95
2022 Information management 4 96 20
2022 Information technology 0 100 40
2022 Policy 0 100 20
2022 Project management 0 100 65
2022 Other services to the public 0 100 25
2022 None of the above 0 100 45
2020 Client contact centre 0 100 77
2020 Communications or public affairs 0 100 26
2020 Security 0 100 26
2020 Science and technology 0 100 16
2020 Human resources 0 100 43
2020 Financial management 0 100 43
2020 Procurement 0 100 116
2020 Information management 0 100 20
2020 Information technology 0 100 25
2020 Policy 0 100 23
2020 Project management 0 100 80
2020 Other services to the public 0 100 21
2020 None of the above 0 100 43
2019 Client contact centre 0 100 81
2019 Communications or public affairs 0 100 37
2019 Security 0 100 28
2019 Science and technology 0 100 10
2019 Human resources 0 100 61
2019 Financial management 0 100 63
2019 Procurement 0 100 139
2019 Information management 0 100 27
2019 Information technology 0 100 51
2019 Project management 0 100 81
2018 Client contact centre 0 100 79
2018 Compliance, inspection and enforcement 0 100 12
2018 Access to information and privacy 0 100 10
2018 Security 0 100 35
2018 Human resources 0 100 63
2018 Financial management 0 100 70
2018 Materiel management 0 100 10
2018 Information management 0 100 32
2018 Other services to the public 0 100 19
2018 None of the above 0 100 80

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 55
2022 Communications or public affairs 2 98 40
2022 Security 0 100 20
2022 Science and technology 15 85 10
2022 Administration and operations 8 92 120
2022 Human resources 2 98 40
2022 Financial management 0 100 35
2022 Procurement 5 95 125
2022 Real property 5 95 95
2022 Information management 0 100 20
2022 Information technology 8 92 40
2022 Policy 5 95 20
2022 Project management 3 97 65
2022 Other services to the public 8 92 25
2022 None of the above 0 100 45
2020 Client contact centre 8 92 77
2020 Administration and operations 8 92 158
2020 Human resources 0 100 43
2020 Procurement 7 93 116
2020 Other services to the public 0 100 21
2019 Client contact centre 6 94 81
2019 Administration and operations 7 93 219
2019 Human resources 10 90 61
2019 Procurement 5 95 139
2019 Real property 6 94 154
2019 Project management 11 89 81
2019 None of the above 8 92 76
2018 Access to information and privacy 0 100 10
2018 Administration and operations 10 90 211
2018 Procurement 10 90 133
2018 Real property 10 90 147

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 55
2022 Communications or public affairs 6 94 40
2022 Security 15 85 20
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 120
2022 Human resources 9 91 40
2022 Financial management 9 91 35
2022 Procurement 6 94 125
2022 Real property 7 93 95
2022 Information management 14 86 20
2022 Information technology 11 89 40
2022 Policy 15 85 20
2022 Project management 14 86 65
2022 Other services to the public 11 89 25
2022 None of the above 15 85 45
2020 Client contact centre 11 89 77
2020 Administration and operations 10 90 158
2020 Financial management 18 82 43
2020 Procurement 13 87 116
2020 Real property 17 83 135
2020 Information technology 0 100 25
2020 Project management 7 93 80
2019 Client contact centre 6 94 81
2019 Administration and operations 10 90 219
2019 Human resources 13 87 61
2019 Financial management 15 85 63
2019 Procurement 11 89 139
2019 Real property 11 89 154
2019 Information technology 15 85 51
2019 Project management 16 84 81
2019 Other services to the public 0 100 32
2019 None of the above 11 89 76
2018 Client contact centre 13 87 79
2018 Administration and operations 10 90 211
2018 Human resources 10 90 63
2018 Procurement 5 95 133
2018 Real property 9 91 147
2018 Information technology 15 85 47
2018 None of the above 14 86 80

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 36 64 55
2022 Communications or public affairs 41 59 40
2022 Security 72 28 20
2022 Science and technology 40 60 10
2022 Administration and operations 40 60 120
2022 Human resources 41 59 40
2022 Financial management 51 49 35
2022 Procurement 50 50 125
2022 Real property 50 50 95
2022 Information management 40 60 20
2022 Information technology 47 53 40
2022 Policy 56 44 20
2022 Project management 50 50 65
2022 Other services to the public 53 47 25
2022 None of the above 51 49 45
2020 Client contact centre 52 48 77
2020 Communications or public affairs 39 61 26
2020 Security 55 45 26
2020 Science and technology 35 65 16
2020 Administration and operations 57 43 158
2020 Human resources 51 49 43
2020 Financial management 44 56 43
2020 Procurement 48 52 116
2020 Real property 58 42 135
2020 Information management 46 54 20
2020 Information technology 68 32 25
2020 Policy 48 52 23
2020 Project management 42 58 80
2020 Other services to the public 54 46 21
2020 None of the above 32 68 43
2019 Client contact centre 41 59 81
2019 Communications or public affairs 53 47 37
2019 Security 53 47 28
2019 Administration and operations 48 52 219
2019 Human resources 56 44 61
2019 Financial management 55 45 63
2019 Procurement 43 57 139
2019 Real property 52 48 154
2019 Information management 59 41 27
2019 Information technology 51 49 51
2019 Policy 34 66 27
2019 Project management 49 51 81
2019 Other services to the public 53 47 32
2019 None of the above 41 59 76
2018 Client contact centre 46 54 79
2018 Communications or public affairs 31 69 38
2018 Access to information and privacy 51 49 10
2018 Security 59 41 35
2018 Administration and operations 40 60 211
2018 Human resources 46 54 63
2018 Financial management 46 54 70
2018 Procurement 41 59 133
2018 Real property 46 54 147
2018 Information management 63 37 32
2018 Information technology 58 42 47
2018 Policy 51 49 20
2018 Project management 42 58 61
2018 Other services to the public 59 41 19
2018 None of the above 53 47 80

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 55
2022 Communications or public affairs 16 84 40
2022 Security 0 100 20
2022 Science and technology 15 85 10
2022 Administration and operations 12 88 120
2022 Human resources 10 90 40
2022 Financial management 15 85 35
2022 Procurement 18 82 125
2022 Real property 26 74 95
2022 Information management 17 83 20
2022 Information technology 23 77 40
2022 Policy 22 78 20
2022 Project management 16 84 65
2022 Other services to the public 25 75 25
2022 None of the above 27 73 45
2020 Client contact centre 23 77 77
2020 Security 19 81 26
2020 Administration and operations 16 84 158
2020 Financial management 26 74 43
2020 Procurement 22 78 116
2020 Real property 25 75 135
2020 Information technology 25 75 25
2020 Policy 26 74 23
2020 Project management 25 75 80
2020 None of the above 25 75 43
2019 Client contact centre 22 78 81
2019 Communications or public affairs 21 79 37
2019 Security 21 79 28
2019 Administration and operations 21 79 219
2019 Human resources 16 84 61
2019 Financial management 14 86 63
2019 Procurement 22 78 139
2019 Real property 21 79 154
2019 Information management 22 78 27
2019 Information technology 33 67 51
2019 Policy 26 74 27
2019 Project management 28 72 81
2019 Other services to the public 17 83 32
2019 None of the above 17 83 76
2018 Client contact centre 18 82 79
2018 Communications or public affairs 18 82 38
2018 Security 19 81 35
2018 Administration and operations 19 81 211
2018 Human resources 13 87 63
2018 Financial management 20 80 70
2018 Procurement 20 80 133
2018 Real property 30 70 147
2018 Information management 18 82 32
2018 Information technology 26 74 47
2018 Policy 36 64 20
2018 Project management 30 70 61
2018 None of the above 19 81 80

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 19 81 55
2022 Communications or public affairs 10 90 40
2022 Security 22 78 20
2022 Science and technology 0 100 10
2022 Administration and operations 20 80 120
2022 Human resources 19 81 40
2022 Financial management 18 82 35
2022 Procurement 15 85 125
2022 Real property 9 91 95
2022 Information management 4 96 20
2022 Information technology 2 98 40
2022 Policy 11 89 20
2022 Project management 15 85 65
2022 Other services to the public 26 74 25
2022 None of the above 26 74 45
2020 Client contact centre 9 91 77
2020 Security 23 77 26
2020 Administration and operations 14 86 158
2020 Financial management 12 88 43
2020 Procurement 17 83 116
2020 Real property 13 87 135
2020 Project management 14 86 80
2020 Other services to the public 32 68 21
2019 Client contact centre 14 86 81
2019 Communications or public affairs 17 83 37
2019 Security 29 71 28
2019 Administration and operations 15 85 219
2019 Human resources 15 85 61
2019 Financial management 15 85 63
2019 Procurement 15 85 139
2019 Real property 11 89 154
2019 Information technology 12 88 51
2019 Policy 33 67 27
2019 Project management 13 87 81
2019 Other services to the public 19 81 32
2019 None of the above 17 83 76
2018 Client contact centre 18 82 79
2018 Access to information and privacy 0 100 10
2018 Security 35 65 35
2018 Administration and operations 15 85 211
2018 Human resources 19 81 63
2018 Financial management 17 83 70
2018 Procurement 13 87 133
2018 Real property 15 85 147
2018 Information technology 16 84 47
2018 Project management 11 89 61
2018 Other services to the public 20 80 19
2018 None of the above 20 80 80

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 47 53 55
2022 Communications or public affairs 69 31 40
2022 Security 42 58 20
2022 Science and technology 70 30 10
2022 Administration and operations 46 54 120
2022 Human resources 39 61 40
2022 Financial management 49 51 35
2022 Procurement 56 44 125
2022 Real property 50 50 95
2022 Information management 68 32 20
2022 Information technology 61 39 40
2022 Policy 76 24 20
2022 Project management 64 36 65
2022 Other services to the public 48 52 25
2022 None of the above 41 59 45
2020 Client contact centre 55 45 77
2020 Communications or public affairs 58 42 26
2020 Security 46 54 26
2020 Science and technology 44 56 16
2020 Administration and operations 53 47 158
2020 Human resources 56 44 43
2020 Financial management 60 40 43
2020 Procurement 57 43 116
2020 Real property 54 46 135
2020 Information management 70 30 20
2020 Information technology 56 44 25
2020 Policy 39 61 23
2020 Project management 62 38 80
2020 Other services to the public 64 36 21
2020 None of the above 60 40 43
2019 Client contact centre 48 52 81
2019 Communications or public affairs 66 34 37
2019 Security 56 44 28
2019 Administration and operations 52 48 218
2019 Human resources 50 50 61
2019 Financial management 58 42 63
2019 Procurement 54 46 139
2019 Real property 52 48 153
2019 Information management 64 36 27
2019 Information technology 61 39 51
2019 Policy 60 40 27
2019 Project management 59 41 80
2019 Other services to the public 55 45 32
2019 None of the above 43 57 76
2018 Client contact centre 53 47 80
2018 Compliance, inspection and enforcement 40 60 12
2018 Communications or public affairs 54 46 37
2018 Security 66 34 35
2018 Administration and operations 50 50 211
2018 Human resources 49 51 63
2018 Financial management 54 46 70
2018 Procurement 54 46 134
2018 Real property 55 45 148
2018 Information management 63 37 32
2018 Information technology 53 47 47
2018 Policy 78 22 21
2018 Project management 62 38 61
2018 Other services to the public 68 32 19
2018 None of the above 58 42 80

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 21 79 55
2022 Communications or public affairs 18 82 40
2022 Security 37 63 20
2022 Science and technology 45 55 10
2022 Administration and operations 16 84 120
2022 Human resources 29 71 40
2022 Financial management 24 76 35
2022 Procurement 26 74 125
2022 Real property 25 75 95
2022 Information management 22 78 20
2022 Information technology 21 79 40
2022 Policy 22 78 20
2022 Project management 20 80 65
2022 Other services to the public 13 87 25
2022 None of the above 21 79 45
2020 Client contact centre 22 78 77
2020 Communications or public affairs 27 73 26
2020 Security 23 77 26
2020 Administration and operations 25 75 158
2020 Human resources 30 70 43
2020 Financial management 39 61 43
2020 Procurement 30 70 116
2020 Real property 28 72 135
2020 Information technology 37 63 25
2020 Policy 30 70 23
2020 Project management 30 70 80
2020 Other services to the public 32 68 21
2020 None of the above 27 73 43
2019 Client contact centre 22 78 81
2019 Communications or public affairs 46 54 37
2019 Security 32 68 28
2019 Administration and operations 22 78 218
2019 Human resources 31 69 61
2019 Financial management 24 76 63
2019 Procurement 31 69 139
2019 Real property 22 78 153
2019 Information management 34 66 27
2019 Information technology 41 59 51
2019 Policy 18 82 27
2019 Project management 28 72 80
2019 Other services to the public 42 58 32
2019 None of the above 24 76 76
2018 Client contact centre 24 76 80
2018 Communications or public affairs 18 82 37
2018 Security 27 73 35
2018 Administration and operations 26 74 211
2018 Human resources 25 75 63
2018 Financial management 31 69 70
2018 Procurement 28 72 134
2018 Real property 23 77 148
2018 Information management 25 75 32
2018 Information technology 26 74 47
2018 Policy 39 61 21
2018 Project management 31 69 61
2018 None of the above 25 75 80

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 55
2022 Communications or public affairs 7 93 40
2022 Security 19 81 20
2022 Science and technology 9 91 10
2022 Administration and operations 6 94 120
2022 Human resources 9 91 40
2022 Financial management 12 88 35
2022 Procurement 11 89 125
2022 Real property 12 88 95
2022 Information management 4 96 20
2022 Information technology 8 92 40
2022 Policy 19 81 20
2022 Project management 11 89 65
2022 Other services to the public 7 93 25
2022 None of the above 5 95 45
2020 Client contact centre 10 90 77
2020 Security 24 76 26
2020 Administration and operations 7 93 158
2020 Financial management 11 89 43
2020 Procurement 12 88 116
2020 Real property 20 80 135
2020 Policy 0 100 23
2020 Project management 9 91 80
2020 None of the above 11 89 43
2019 Client contact centre 10 90 81
2019 Administration and operations 6 94 218
2019 Human resources 20 80 61
2019 Financial management 13 87 63
2019 Procurement 8 92 139
2019 Real property 17 83 153
2019 Information management 24 76 27
2019 Information technology 10 90 51
2019 Policy 18 82 27
2019 Project management 14 86 80
2018 Client contact centre 6 94 80
2018 Communications or public affairs 0 100 37
2018 Administration and operations 8 92 211
2018 Financial management 14 86 70
2018 Procurement 6 94 134
2018 Real property 10 90 148
2018 Information technology 21 79 47
2018 Policy 24 76 21
2018 Project management 13 87 61
2018 None of the above 12 88 80

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 55
2022 Communications or public affairs 13 87 40
2022 Security 15 85 20
2022 Science and technology 9 91 10
2022 Administration and operations 14 86 120
2022 Human resources 7 93 40
2022 Financial management 19 81 35
2022 Procurement 11 89 125
2022 Real property 20 80 95
2022 Information management 15 85 20
2022 Information technology 13 87 40
2022 Policy 15 85 20
2022 Project management 21 79 65
2022 Other services to the public 17 83 25
2022 None of the above 21 79 45
2020 Client contact centre 17 83 77
2020 Communications or public affairs 19 81 26
2020 Security 20 80 26
2020 Administration and operations 16 84 158
2020 Financial management 14 86 43
2020 Procurement 17 83 116
2020 Real property 25 75 135
2020 Information technology 0 100 25
2020 Policy 22 78 23
2020 Project management 10 90 80
2020 Other services to the public 23 77 21
2020 None of the above 19 81 43
2019 Client contact centre 20 80 81
2019 Communications or public affairs 16 84 37
2019 Security 27 73 28
2019 Administration and operations 16 84 218
2019 Human resources 9 91 61
2019 Financial management 17 83 63
2019 Procurement 12 88 139
2019 Real property 18 82 153
2019 Information management 33 67 27
2019 Information technology 12 88 51
2019 Policy 22 78 27
2019 Project management 15 85 80
2019 Other services to the public 15 85 32
2019 None of the above 18 82 76
2018 Client contact centre 23 77 80
2018 Security 19 81 35
2018 Administration and operations 14 86 211
2018 Financial management 18 82 70
2018 Procurement 10 90 134
2018 Real property 23 77 148
2018 Information management 17 83 32
2018 Information technology 21 79 47
2018 Policy 34 66 21
2018 Project management 16 84 61
2018 None of the above 15 85 80

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 55
2022 Communications or public affairs 8 92 40
2022 Security 24 76 20
2022 Science and technology 7 93 10
2022 Administration and operations 9 91 120
2022 Human resources 7 93 40
2022 Financial management 5 95 35
2022 Procurement 5 95 125
2022 Real property 15 85 95
2022 Information management 10 90 20
2022 Information technology 6 94 40
2022 Policy 4 96 20
2022 Project management 9 91 65
2022 Other services to the public 10 90 25
2022 None of the above 11 89 45
2020 Science and technology 0 100 16
2020 Administration and operations 6 94 158
2020 Human resources 12 88 43
2020 Financial management 11 89 43
2020 Procurement 11 89 116
2020 Real property 10 90 135
2020 Policy 0 100 23
2020 Project management 9 91 80
2020 Other services to the public 0 100 21
2019 Client contact centre 6 94 81
2019 Security 17 83 28
2019 Science and technology 0 100 10
2019 Administration and operations 6 94 218
2019 Human resources 16 84 61
2019 Procurement 8 92 139
2019 Real property 11 89 153
2019 Information management 17 83 27
2019 Project management 10 90 80
2018 Client contact centre 9 91 80
2018 Compliance, inspection and enforcement 0 100 12
2018 Administration and operations 9 91 211
2018 Human resources 8 92 63
2018 Financial management 9 91 70
2018 Procurement 5 95 134
2018 Real property 9 91 148
2018 Materiel management 0 100 10
2018 Information management 17 83 32
2018 Information technology 18 82 47

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 55
2022 Communications or public affairs 14 86 40
2022 Security 15 85 20
2022 Science and technology 0 100 10
2022 Administration and operations 6 94 120
2022 Human resources 9 91 40
2022 Financial management 10 90 35
2022 Procurement 9 91 125
2022 Real property 8 92 95
2022 Information management 0 100 20
2022 Information technology 2 98 40
2022 Policy 6 94 20
2022 Project management 9 91 65
2022 Other services to the public 7 93 25
2022 None of the above 11 89 45
2020 Client contact centre 7 93 77
2020 Communications or public affairs 0 100 26
2020 Science and technology 0 100 16
2020 Administration and operations 6 94 158
2020 Real property 8 92 135
2020 Information management 0 100 20
2020 Information technology 0 100 25
2020 Other services to the public 0 100 21
2019 Communications or public affairs 0 100 37
2019 Science and technology 0 100 10
2019 Administration and operations 3 97 218
2019 Human resources 10 90 61
2019 Financial management 7 93 63
2019 Procurement 4 96 139
2019 Real property 6 94 153
2019 Project management 7 93 80
2018 Client contact centre 6 94 80
2018 Communications or public affairs 0 100 37
2018 Access to information and privacy 0 100 10
2018 Security 0 100 35
2018 Administration and operations 4 96 211
2018 Financial management 11 89 70
2018 Procurement 6 94 134
2018 Real property 7 93 148
2018 Information technology 0 100 47
2018 Project management 8 92 61
2018 None of the above 8 92 80

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 55
2022 Communications or public affairs 10 90 40
2022 Security 5 95 20
2022 Science and technology 8 92 10
2022 Administration and operations 19 81 120
2022 Human resources 12 88 40
2022 Financial management 5 95 35
2022 Procurement 7 93 125
2022 Real property 16 84 95
2022 Information management 10 90 20
2022 Information technology 10 90 40
2022 Policy 6 94 20
2022 Project management 16 84 65
2022 Other services to the public 14 86 25
2022 None of the above 9 91 45
2020 Client contact centre 15 85 77
2020 Communications or public affairs 27 73 26
2020 Administration and operations 16 84 158
2020 Financial management 14 86 43
2020 Procurement 12 88 116
2020 Real property 13 87 135
2020 Project management 17 83 80
2020 None of the above 11 89 43
2019 Client contact centre 13 87 81
2019 Communications or public affairs 17 83 37
2019 Security 32 68 28
2019 Science and technology 0 100 10
2019 Administration and operations 13 87 218
2019 Human resources 14 86 61
2019 Financial management 21 79 63
2019 Procurement 9 91 139
2019 Real property 10 90 153
2019 Information technology 14 86 51
2019 Project management 17 83 80
2019 Other services to the public 16 84 32
2019 None of the above 13 87 76
2018 Client contact centre 17 83 80
2018 Compliance, inspection and enforcement 0 100 12
2018 Communications or public affairs 18 82 37
2018 Administration and operations 12 88 211
2018 Financial management 13 87 70
2018 Procurement 18 82 134
2018 Real property 15 85 148
2018 Materiel management 0 100 10
2018 Information technology 11 89 47
2018 Policy 0 100 21
2018 Project management 16 84 61
2018 None of the above 21 79 80

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 55
2022 Communications or public affairs 7 93 40
2022 Security 6 94 20
2022 Science and technology 7 93 10
2022 Administration and operations 15 85 120
2022 Human resources 15 85 40
2022 Financial management 9 91 35
2022 Procurement 14 86 125
2022 Real property 9 91 95
2022 Information management 0 100 20
2022 Information technology 5 95 40
2022 Policy 19 81 20
2022 Project management 9 91 65
2022 Other services to the public 5 95 25
2022 None of the above 22 78 45
2020 Client contact centre 9 91 77
2020 Security 23 77 26
2020 Administration and operations 13 87 158
2020 Financial management 16 84 43
2020 Procurement 17 83 116
2020 Real property 8 92 135
2020 Project management 15 85 80
2020 Other services to the public 26 74 21
2020 None of the above 11 89 43
2019 Client contact centre 15 85 81
2019 Administration and operations 13 87 218
2019 Human resources 25 75 61
2019 Financial management 8 92 63
2019 Procurement 16 84 139
2019 Real property 11 89 153
2019 Information technology 16 84 51
2019 Policy 26 74 27
2019 Project management 16 84 80
2019 Other services to the public 22 78 32
2019 None of the above 23 77 76
2018 Client contact centre 13 87 80
2018 Security 19 81 35
2018 Administration and operations 14 86 211
2018 Human resources 16 84 63
2018 Financial management 9 91 70
2018 Procurement 12 88 134
2018 Real property 9 91 148
2018 Information technology 15 85 47
2018 Policy 24 76 21
2018 Project management 11 89 61
2018 None of the above 8 92 80

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 40 60 55
2022 Communications or public affairs 8 92 40
2022 Security 33 67 20
2022 Science and technology 6 94 10
2022 Administration and operations 29 71 120
2022 Human resources 35 65 40
2022 Financial management 25 75 35
2022 Procurement 28 72 125
2022 Real property 24 76 95
2022 Information management 21 79 20
2022 Information technology 22 78 40
2022 Policy 14 86 20
2022 Project management 19 81 65
2022 Other services to the public 33 67 25
2022 None of the above 36 64 45
2020 Client contact centre 21 79 77
2020 Communications or public affairs 19 81 26
2020 Security 27 73 26
2020 Administration and operations 27 73 158
2020 Human resources 26 74 43
2020 Financial management 21 79 43
2020 Procurement 21 79 116
2020 Real property 24 76 135
2020 Information technology 23 77 25
2020 Policy 35 65 23
2020 Project management 22 78 80
2020 Other services to the public 28 72 21
2020 None of the above 25 75 43
2019 Client contact centre 23 77 81
2019 Communications or public affairs 18 82 37
2019 Security 19 81 28
2019 Administration and operations 27 73 218
2019 Human resources 27 73 61
2019 Financial management 27 73 63
2019 Procurement 31 69 139
2019 Real property 26 74 153
2019 Information management 19 81 27
2019 Information technology 13 87 51
2019 Policy 26 74 27
2019 Project management 15 85 80
2019 Other services to the public 26 74 32
2019 None of the above 22 78 76
2018 Client contact centre 20 80 80
2018 Communications or public affairs 33 67 37
2018 Administration and operations 25 75 211
2018 Human resources 38 62 63
2018 Financial management 31 69 70
2018 Procurement 27 73 134
2018 Real property 24 76 148
2018 Information management 25 75 32
2018 Information technology 36 64 47
2018 Project management 24 76 61
2018 Other services to the public 22 78 19
2018 None of the above 19 81 80

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 55
2022 Communications or public affairs 9 91 35
2022 Security 14 86 15
2022 Science and technology 16 84 10
2022 Administration and operations 10 90 115
2022 Human resources 13 87 35
2022 Financial management 7 93 30
2022 Procurement 13 87 110
2022 Real property 12 88 85
2022 Information management 9 91 20
2022 Information technology 16 84 35
2022 Policy 13 87 15
2022 Project management 16 84 60
2022 Other services to the public 12 88 25
2022 None of the above 10 90 40
2020 Client contact centre 21 79 72
2020 Administration and operations 12 88 150
2020 Real property 7 93 123
2020 Information management 40 60 20
2019 Communications or public affairs 17 83 37
2019 Science and technology 0 100 10
2019 Administration and operations 13 87 212
2019 Human resources 11 89 55
2019 Financial management 10 90 58
2019 Procurement 12 88 133
2019 Real property 8 92 146
2019 Project management 14 86 75
2018 Client contact centre 14 86 75
2018 Communications or public affairs 22 78 38
2018 Administration and operations 16 84 203
2018 Financial management 17 83 62
2018 Procurement 14 86 126
2018 Real property 17 83 139
2018 Information management 18 82 28
2018 Information technology 11 89 47
2018 Policy 0 100 20
2018 Project management 16 84 56
2018 None of the above 15 85 75

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 17 83 55
2022 Communications or public affairs 22 78 35
2022 Security 8 92 15
2022 Science and technology 18 82 10
2022 Administration and operations 23 77 115
2022 Human resources 16 84 35
2022 Financial management 20 80 30
2022 Procurement 18 82 110
2022 Real property 25 75 85
2022 Information management 24 76 20
2022 Information technology 11 89 35
2022 Policy 21 79 15
2022 Project management 17 83 60
2022 Other services to the public 10 90 25
2022 None of the above 16 84 40
2020 Client contact centre 18 82 72
2020 Communications or public affairs 23 77 26
2020 Administration and operations 20 80 150
2020 Real property 14 86 123
2020 Other services to the public 23 77 21
2019 Communications or public affairs 27 73 37
2019 Administration and operations 21 79 212
2019 Human resources 17 83 55
2019 Financial management 19 81 58
2019 Procurement 21 79 133
2019 Real property 18 82 146
2019 Project management 19 81 75
2018 Client contact centre 14 86 75
2018 Communications or public affairs 23 77 38
2018 Administration and operations 29 71 203
2018 Human resources 18 82 61
2018 Financial management 26 74 62
2018 Procurement 27 73 126
2018 Real property 20 80 139
2018 Information management 21 79 28
2018 Information technology 33 67 47
2018 Project management 14 86 56
2018 None of the above 12 88 75

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 55
2022 Communications or public affairs 6 94 35
2022 Security 5 95 15
2022 Science and technology 8 92 10
2022 Administration and operations 7 93 115
2022 Human resources 0 100 35
2022 Financial management 3 97 30
2022 Procurement 9 91 110
2022 Real property 11 89 85
2022 Information management 0 100 20
2022 Information technology 14 86 35
2022 Policy 6 94 15
2022 Project management 14 86 60
2022 Other services to the public 9 91 25
2022 None of the above 15 85 40
2020 Client contact centre 17 83 72
2020 Administration and operations 9 91 150
2020 Real property 5 95 123
2019 Communications or public affairs 22 78 37
2019 Science and technology 0 100 10
2019 Administration and operations 10 90 212
2019 Financial management 12 88 58
2019 Procurement 7 93 133
2019 Real property 8 92 146
2019 Project management 11 89 75
2018 Client contact centre 10 90 75
2018 Security 16 84 35
2018 Administration and operations 12 88 203
2018 Financial management 16 84 62
2018 Procurement 12 88 126
2018 Real property 9 91 139
2018 Policy 0 100 20
2018 Project management 15 85 56
2018 None of the above 12 88 75

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 55
2022 Communications or public affairs 9 91 35
2022 Security 0 100 15
2022 Science and technology 8 92 10
2022 Administration and operations 8 92 115
2022 Human resources 5 95 35
2022 Financial management 4 96 30
2022 Procurement 8 92 110
2022 Real property 5 95 85
2022 Information management 10 90 20
2022 Information technology 8 92 35
2022 Policy 6 94 15
2022 Project management 11 89 60
2022 Other services to the public 9 91 25
2022 None of the above 7 93 40
2020 Science and technology 0 100 16
2020 Administration and operations 11 89 150
2019 Science and technology 0 100 10
2019 Administration and operations 6 94 212
2019 Procurement 4 96 133
2019 Real property 5 95 146
2019 Project management 7 93 75
2018 Administration and operations 11 89 203
2018 Human resources 8 92 61
2018 Financial management 13 87 62
2018 Procurement 9 91 126
2018 Real property 7 93 139
2018 None of the above 8 92 75

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 55
2022 Communications or public affairs 21 79 35
2022 Security 6 94 15
2022 Science and technology 13 87 10
2022 Administration and operations 13 87 115
2022 Human resources 2 98 35
2022 Financial management 4 96 30
2022 Procurement 15 85 110
2022 Real property 8 92 85
2022 Information management 10 90 20
2022 Information technology 13 87 35
2022 Policy 13 87 15
2022 Project management 12 88 60
2022 Other services to the public 12 88 25
2022 None of the above 17 83 40
2020 Client contact centre 13 87 72
2020 Administration and operations 13 87 150
2020 Real property 11 89 123
2020 Information management 35 65 20
2020 Information technology 25 75 25
2019 Administration and operations 12 88 212
2019 Procurement 11 89 133
2019 Real property 9 91 146
2019 Project management 12 88 75
2018 Communications or public affairs 19 81 38
2018 Administration and operations 10 90 203
2018 Procurement 14 86 126
2018 Real property 13 87 139
2018 Policy 25 75 20
2018 None of the above 9 91 75

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 3 97 55
2022 Communications or public affairs 13 87 35
2022 Security 0 100 15
2022 Science and technology 0 100 10
2022 Administration and operations 7 93 115
2022 Human resources 12 88 35
2022 Financial management 3 97 30
2022 Procurement 11 89 110
2022 Real property 9 91 85
2022 Information management 18 82 20
2022 Information technology 12 88 35
2022 Policy 6 94 15
2022 Project management 2 98 60
2022 Other services to the public 4 96 25
2022 None of the above 6 94 40
2020 Science and technology 0 100 16
2020 Administration and operations 10 90 150
2020 Real property 8 92 123
2019 Administration and operations 11 89 212
2019 Human resources 11 89 55
2019 Financial management 8 92 58
2019 Procurement 6 94 133
2019 Real property 10 90 146
2019 Project management 10 90 75
2018 Client contact centre 13 87 75
2018 Communications or public affairs 12 88 38
2018 Security 13 87 35
2018 Administration and operations 14 86 203
2018 Human resources 18 82 61
2018 Financial management 12 88 62
2018 Procurement 8 92 126
2018 Real property 10 90 139
2018 Information management 17 83 28
2018 Project management 9 91 56
2018 None of the above 9 91 75

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 55
2022 Communications or public affairs 16 84 35
2022 Security 20 80 15
2022 Science and technology 12 88 10
2022 Administration and operations 17 83 115
2022 Human resources 29 71 35
2022 Financial management 7 93 30
2022 Procurement 13 87 110
2022 Real property 12 88 85
2022 Information management 10 90 20
2022 Information technology 2 98 35
2022 Policy 21 79 15
2022 Project management 16 84 60
2022 Other services to the public 0 100 25
2022 None of the above 11 89 40
2020 Client contact centre 17 83 72
2020 Communications or public affairs 19 81 26
2020 Administration and operations 13 87 150
2020 Real property 12 88 123
2020 Information management 0 100 20
2019 Communications or public affairs 34 66 37
2019 Administration and operations 18 82 212
2019 Human resources 23 77 55
2019 Financial management 26 74 58
2019 Procurement 16 84 133
2019 Real property 12 88 146
2019 Project management 18 82 75
2018 Communications or public affairs 24 76 38
2018 Administration and operations 20 80 203
2018 Human resources 23 77 61
2018 Financial management 12 88 62
2018 Procurement 15 85 126
2018 Real property 11 89 139
2018 Information technology 15 85 47
2018 Project management 15 85 56

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 15 85 55
2022 Communications or public affairs 17 83 35
2022 Security 15 85 15
2022 Science and technology 15 85 10
2022 Administration and operations 8 92 115
2022 Human resources 6 94 35
2022 Financial management 13 87 30
2022 Procurement 14 86 110
2022 Real property 13 87 85
2022 Information management 4 96 20
2022 Information technology 18 82 35
2022 Policy 6 94 15
2022 Project management 15 85 60
2022 Other services to the public 13 87 25
2022 None of the above 18 82 40
2020 Client contact centre 12 88 72
2020 Administration and operations 17 83 150
2020 Real property 18 82 123
2019 Communications or public affairs 23 77 37
2019 Administration and operations 17 83 212
2019 Human resources 9 91 55
2019 Financial management 24 76 58
2019 Procurement 7 93 133
2019 Real property 18 82 146
2019 Project management 22 78 75
2018 Client contact centre 17 83 75
2018 Compliance, inspection and enforcement 0 100 11
2018 Communications or public affairs 13 87 38
2018 Security 21 79 35
2018 Administration and operations 19 81 203
2018 Human resources 15 85 61
2018 Financial management 11 89 62
2018 Procurement 11 89 126
2018 Real property 9 91 139
2018 Project management 18 82 56
2018 Other services to the public 0 100 16
2018 None of the above 20 80 75

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 22 78 55
2022 Communications or public affairs 16 84 35
2022 Security 13 87 15
2022 Science and technology 25 75 10
2022 Administration and operations 13 87 115
2022 Human resources 14 86 35
2022 Financial management 9 91 30
2022 Procurement 21 79 110
2022 Real property 12 88 85
2022 Information management 13 87 20
2022 Information technology 29 71 35
2022 Policy 14 86 15
2022 Project management 20 80 60
2022 Other services to the public 15 85 25
2022 None of the above 17 83 40
2020 Client contact centre 19 81 72
2020 Administration and operations 19 81 150
2020 Real property 15 85 123
2020 Information technology 31 69 25
2019 Communications or public affairs 14 86 37
2019 Administration and operations 15 85 212
2019 Financial management 18 82 58
2019 Procurement 12 88 133
2019 Real property 14 86 146
2019 Project management 9 91 75
2018 Client contact centre 18 82 75
2018 Communications or public affairs 13 87 38
2018 Security 21 79 35
2018 Administration and operations 14 86 203
2018 Human resources 16 84 61
2018 Financial management 14 86 62
2018 Procurement 9 91 126
2018 Real property 9 91 139
2018 Information technology 19 81 47
2018 Project management 8 92 56
2018 None of the above 12 88 75

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 55
2022 Communications or public affairs 34 66 35
2022 Security 14 86 15
2022 Science and technology 30 70 10
2022 Administration and operations 23 77 115
2022 Human resources 37 63 35
2022 Financial management 34 66 30
2022 Procurement 22 78 110
2022 Real property 30 70 85
2022 Information management 16 84 20
2022 Information technology 16 84 35
2022 Policy 34 66 15
2022 Project management 31 69 60
2022 Other services to the public 17 83 25
2022 None of the above 27 73 40
2020 Client contact centre 25 75 72
2020 Communications or public affairs 19 81 26
2020 Science and technology 30 70 16
2020 Administration and operations 33 67 150
2020 Real property 26 74 123
2020 Information technology 30 70 25
2020 Other services to the public 26 74 21
2019 Communications or public affairs 28 72 37
2019 Administration and operations 26 74 212
2019 Human resources 20 80 55
2019 Financial management 35 65 58
2019 Procurement 28 72 133
2019 Real property 34 66 146
2019 Project management 31 69 75
2018 Client contact centre 17 83 75
2018 Communications or public affairs 22 78 38
2018 Security 44 56 35
2018 Administration and operations 27 73 203
2018 Human resources 24 76 61
2018 Financial management 28 72 62
2018 Procurement 23 77 126
2018 Real property 31 69 139
2018 Information management 22 78 28
2018 Information technology 30 70 47
2018 Policy 50 50 20
2018 Project management 32 68 56
2018 Other services to the public 30 70 16
2018 None of the above 31 69 75

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 55
2022 Communications or public affairs 13 87 35
2022 Security 0 100 15
2022 Science and technology 9 91 10
2022 Administration and operations 7 93 115
2022 Human resources 5 95 35
2022 Financial management 8 92 30
2022 Procurement 6 94 110
2022 Real property 11 89 85
2022 Information management 16 84 20
2022 Information technology 11 89 35
2022 Policy 5 95 15
2022 Project management 6 94 60
2022 Other services to the public 13 87 25
2022 None of the above 2 98 40
2020 Administration and operations 10 90 150
2020 Real property 14 86 123
2020 Other services to the public 0 100 21
2019 Administration and operations 11 89 212
2019 Human resources 9 91 55
2019 Financial management 9 91 58
2019 Procurement 15 85 133
2019 Real property 11 89 146
2019 Project management 12 88 75
2018 Communications or public affairs 12 88 38
2018 Administration and operations 10 90 203
2018 Financial management 9 91 62
2018 Procurement 9 91 126
2018 Real property 8 92 139
2018 Information management 18 82 28
2018 Information technology 21 79 47
2018 Policy 26 74 20
2018 Other services to the public 0 100 16
2018 None of the above 7 93 75

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 42 58 55
2022 Communications or public affairs 27 73 35
2022 Security 51 49 15
2022 Science and technology 58 42 10
2022 Administration and operations 38 62 115
2022 Human resources 42 58 35
2022 Financial management 49 51 30
2022 Procurement 37 63 110
2022 Real property 40 60 85
2022 Information management 41 59 20
2022 Information technology 51 49 35
2022 Policy 51 49 15
2022 Project management 41 59 60
2022 Other services to the public 46 54 25
2022 None of the above 42 58 40
2020 Client contact centre 50 50 72
2020 Communications or public affairs 35 65 26
2020 Science and technology 53 47 16
2020 Administration and operations 50 50 150
2020 Real property 48 52 123
2020 Information management 30 70 20
2020 Information technology 47 53 25
2020 Other services to the public 31 69 21
2019 Communications or public affairs 46 54 37
2019 Administration and operations 41 59 212
2019 Human resources 41 59 55
2019 Financial management 45 55 58
2019 Procurement 40 60 133
2019 Real property 59 41 146
2019 Project management 48 52 75
2018 Client contact centre 40 60 75
2018 Compliance, inspection and enforcement 57 43 11
2018 Communications or public affairs 30 70 38
2018 Security 50 50 35
2018 Administration and operations 46 54 203
2018 Human resources 51 49 61
2018 Financial management 47 53 62
2018 Procurement 39 61 126
2018 Real property 41 59 139
2018 Information management 36 64 28
2018 Information technology 50 50 47
2018 Policy 60 40 20
2018 Project management 48 52 56
2018 Other services to the public 49 51 16
2018 None of the above 50 50 75

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 55
2022 Communications or public affairs 3 97 35
2022 Security 0 100 15
2022 Science and technology 0 100 10
2022 Administration and operations 2 98 115
2022 Human resources 8 92 35
2022 Financial management 0 100 30
2022 Procurement 1 99 110
2022 Real property 0 100 85
2022 Information management 0 100 20
2022 Information technology 2 98 35
2022 Policy 0 100 15
2022 Project management 0 100 60
2022 Other services to the public 0 100 25
2022 None of the above 5 95 40
2020 Client contact centre 0 100 72
2020 Communications or public affairs 0 100 26
2020 Science and technology 0 100 16
2020 Information management 0 100 20
2020 Information technology 0 100 25
2020 Other services to the public 0 100 21
2019 Communications or public affairs 0 100 37
2019 Science and technology 0 100 10
2019 Administration and operations 2 98 212
2019 Human resources 0 100 55
2019 Financial management 0 100 58
2018 Client contact centre 0 100 75
2018 Compliance, inspection and enforcement 0 100 11
2018 Administration and operations 2 98 203
2018 Human resources 0 100 61
2018 Financial management 0 100 62
2018 Information management 0 100 28
2018 Project management 0 100 56
2018 Other services to the public 0 100 16
2018 None of the above 0 100 75

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 52 48 55
2022 Communications or public affairs 45 55 35
2022 Security 55 45 15
2022 Science and technology 22 78 10
2022 Administration and operations 52 48 115
2022 Human resources 40 60 35
2022 Financial management 40 60 30
2022 Procurement 54 46 110
2022 Real property 60 40 85
2022 Information management 34 66 20
2022 Information technology 53 47 35
2022 Policy 53 47 15
2022 Project management 48 52 60
2022 Other services to the public 51 49 25
2022 None of the above 45 55 40
2020 Client contact centre 41 59 72
2020 Communications or public affairs 42 58 26
2020 Science and technology 53 47 16
2020 Administration and operations 53 47 150
2020 Real property 55 45 123
2020 Information technology 55 45 25
2020 Other services to the public 50 50 21
2019 Communications or public affairs 49 51 37
2019 Administration and operations 48 52 212
2019 Human resources 46 54 55
2019 Financial management 58 42 58
2019 Procurement 50 50 133
2019 Real property 62 38 146
2019 Project management 55 45 75
2018 Client contact centre 49 51 75
2018 Communications or public affairs 44 56 38
2018 Security 47 53 35
2018 Administration and operations 46 54 203
2018 Human resources 48 52 61
2018 Financial management 41 59 62
2018 Procurement 54 46 126
2018 Real property 59 41 139
2018 Information management 57 43 28
2018 Information technology 57 43 47
2018 Policy 45 55 20
2018 Project management 54 46 56
2018 Other services to the public 40 60 16
2018 None of the above 51 49 75

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 55
2022 Communications or public affairs 0 100 35
2022 Security 0 100 15
2022 Science and technology 0 100 10
2022 Administration and operations 2 98 115
2022 Human resources 0 100 35
2022 Financial management 0 100 30
2022 Procurement 2 98 110
2022 Real property 0 100 85
2022 Information management 0 100 20
2022 Information technology 0 100 35
2022 Policy 0 100 15
2022 Project management 2 98 60
2022 Other services to the public 5 95 25
2022 None of the above 4 96 40

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 55
2022 Communications or public affairs 18 82 35
2022 Security 12 88 15
2022 Science and technology 14 86 10
2022 Administration and operations 12 88 115
2022 Human resources 25 75 35
2022 Financial management 22 78 30
2022 Procurement 16 84 110
2022 Real property 12 88 85
2022 Information management 18 82 20
2022 Information technology 5 95 35
2022 Policy 24 76 15
2022 Project management 11 89 60
2022 Other services to the public 32 68 25
2022 None of the above 15 85 40
2020 Client contact centre 11 89 72
2020 Communications or public affairs 19 81 26
2020 Administration and operations 12 88 150
2020 Real property 15 85 123
2020 Other services to the public 32 68 21
2019 Science and technology 0 100 10
2019 Administration and operations 13 87 212
2019 Human resources 16 84 55
2019 Financial management 12 88 58
2019 Procurement 10 90 133
2019 Real property 8 92 146
2019 Project management 18 82 75
2018 Client contact centre 17 83 75
2018 Security 14 86 35
2018 Administration and operations 7 93 203
2018 Human resources 18 82 61
2018 Financial management 7 93 62
2018 Procurement 9 91 126
2018 Real property 10 90 139
2018 Information management 19 81 28
2018 Project management 9 91 56
2018 None of the above 13 87 75

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 22 16 12 3 3 33 12 68 11 825
2022 Compliance, inspection and enforcement 13 9 12 7 5 39 15 48 25 90
2022 Communications or public affairs 10 11 11 4 3 47 13 53 20 380
2022 Access to information and privacy 15 14 12 1 0 39 18 69 3 65
2022 Security 14 17 14 7 4 35 8 55 20 190
2022 Science and technology 15 17 9 5 6 35 12 62 21 105
2022 Administration and operations 19 14 14 4 2 35 12 63 11 1650
2022 Human resources 19 16 11 3 3 38 10 68 11 560
2022 Financial management 18 18 12 2 3 36 12 68 10 520
2022 Procurement 18 16 13 3 4 35 11 64 13 1310
2022 Real property 17 17 13 5 5 33 10 60 17 1090
2022 Materiel management 20 9 38 0 4 21 9 41 5 40
2022 Information management 22 16 13 4 4 32 10 65 13 185
2022 Information technology 15 17 15 3 3 35 12 61 11 415
2022 Internal audit 15 7 17 1 4 41 15 50 12 60
2022 Evaluation 14 15 7 5 2 47 10 68 17 35
2022 Policy 8 13 11 5 7 46 8 48 27 175
2022 Project management 17 15 14 5 4 35 11 58 16 685
2022 Other services to the public 19 14 8 5 5 37 12 64 20 305
2022 None of the above 14 11 12 3 3 43 14 59 14 605
2020 Client contact centre 26 15 16 4 3 27 9 65 10 957
2020 Compliance, inspection and enforcement 20 23 13 9 0 27 9 67 13 82
2020 Communications or public affairs 13 11 12 6 3 46 10 53 19 400
2020 Access to information and privacy 27 19 15 0 5 31 3 71 7 62
2020 Security 24 20 17 5 5 25 6 62 13 263
2020 Science and technology 11 16 20 4 6 28 15 47 18 108
2020 Library services 9 10 10 5 10 35 20 44 34 20
2020 Legal services 24 14 9 0 0 33 19 80 0 21
2020 Administration and operations 27 16 17 3 3 27 7 65 10 2051
2020 Human resources 26 15 14 3 2 30 9 68 9 668
2020 Financial management 24 16 15 3 2 31 9 67 9 589
2020 Procurement 29 16 15 4 2 27 7 68 10 1386
2020 Real property 22 16 17 5 5 26 8 58 16 1427
2020 Materiel management 27 15 18 8 5 22 7 58 17 53
2020 Information management 28 20 14 3 2 26 6 71 8 270
2020 Information technology 21 16 17 3 2 32 8 62 9 467
2020 Internal audit 15 10 26 3 3 31 12 44 10 68
2020 Evaluation 21 13 7 10 0 31 18 66 20 27
2020 Data sciences 13 17 11 2 7 40 9 60 17 45
2020 Policy 11 12 14 8 5 38 12 46 26 181
2020 Project management 19 17 18 5 4 29 8 56 15 757
2020 Other services to the public 21 18 13 3 4 32 9 66 11 307
2020 None of the above 18 13 14 3 1 40 10 62 9 834
2019 Client contact centre 22 18 17 4 3 25 12 63 11 897
2019 Compliance, inspection and enforcement 21 16 13 1 6 34 9 65 13 100
2019 Communications or public affairs 12 13 16 7 3 40 9 50 20 390
2019 Access to information and privacy 22 17 18 11 11 14 8 50 27 65
2019 Security 20 14 24 9 6 20 6 46 21 227
2019 Science and technology 12 22 20 7 7 24 10 50 20 99
2019 Library services 23 7 4 4 4 38 19 71 19 23
2019 Legal services 15 15 12 8 0 39 11 60 16 26
2019 Administration and operations 24 16 17 7 4 23 9 59 16 1883
2019 Human resources 18 20 19 6 3 23 10 57 14 670
2019 Financial management 22 16 17 5 4 27 7 59 14 597
2019 Procurement 25 17 18 6 4 23 7 60 13 1242
2019 Real property 19 19 22 6 6 22 6 52 17 1309
2019 Materiel management 18 30 28 3 6 13 2 56 11 58
2019 Information management 23 15 17 4 6 27 8 59 15 246
2019 Information technology 18 14 20 5 5 28 9 51 17 448
2019 Internal audit 23 10 6 1 4 40 15 74 13 67
2019 Evaluation 8 15 20 8 4 45 0 41 22 25
2019 Data sciences 18 8 18 8 6 28 14 44 25 46
2019 Policy 9 16 22 7 8 27 11 40 24 160
2019 Project management 16 19 18 7 6 26 9 53 20 636
2019 Other services to the public 23 15 15 5 5 26 12 60 16 369
2019 None of the above 16 12 17 5 4 34 12 52 16 837
2018 Client contact centre 20 21 20 4 4 23 7 59 12 655
2018 Compliance, inspection and enforcement 12 10 37 5 10 23 3 30 20 66
2018 Communications or public affairs 9 14 18 6 4 41 8 45 20 329
2018 Access to information and privacy 20 12 33 3 7 23 2 42 14 58
2018 Security 18 19 26 8 8 18 4 47 19 209
2018 Science and technology 15 25 23 4 3 24 7 57 9 82
2018 Library services 14 14 15 5 0 39 14 59 9 21
2018 Legal services 14 24 9 16 9 23 4 53 34 21
2018 Administration and operations 20 19 20 6 5 24 7 56 16 1530
2018 Human resources 17 18 22 4 4 27 8 53 13 555
2018 Financial management 18 21 20 5 5 24 6 57 15 542
2018 Procurement 22 21 21 4 4 22 6 60 11 1131
2018 Real property 18 19 24 6 6 22 5 51 17 1112
2018 Materiel management 26 19 17 4 13 13 9 58 21 60
2018 Information management 20 21 17 6 4 23 9 61 15 241
2018 Information technology 16 19 22 5 4 26 8 53 13 413
2018 Internal audit 13 18 12 5 5 34 13 57 20 53
2018 Evaluation 4 15 11 4 4 53 11 50 20 27
2018 Data sciences 15 18 13 6 6 26 17 58 20 30
2018 Policy 14 16 16 11 5 29 8 48 25 150
2018 Project management 17 18 19 7 6 27 6 53 19 575
2018 Other services to the public 23 17 17 4 2 31 5 64 10 241
2018 None of the above 13 15 19 6 6 35 6 46 21 610

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 30 11 3 3 12 3 80 7 825
2022 Compliance, inspection and enforcement 37 29 13 2 4 12 3 77 7 90
2022 Communications or public affairs 23 35 15 4 2 21 0 73 9 380
2022 Access to information and privacy 36 41 3 1 0 12 7 95 2 65
2022 Security 30 32 17 7 3 11 1 70 10 190
2022 Science and technology 35 35 10 4 4 10 1 80 9 105
2022 Administration and operations 40 30 11 4 2 11 2 81 6 1650
2022 Human resources 36 35 13 3 2 10 1 81 5 565
2022 Financial management 39 37 8 2 2 10 2 86 5 520
2022 Procurement 40 32 12 4 2 9 2 80 6 1310
2022 Real property 34 34 12 4 4 10 2 77 9 1090
2022 Materiel management 40 29 17 2 4 6 2 75 6 40
2022 Information management 36 39 7 2 3 11 1 86 6 185
2022 Information technology 36 35 11 4 2 10 2 81 7 415
2022 Internal audit 37 30 17 1 2 9 4 77 3 60
2022 Evaluation 41 31 9 7 0 10 2 82 8 35
2022 Data sciences 34 29 22 0 4 11 0 71 4 45
2022 Policy 28 32 14 5 4 15 2 71 11 175
2022 Project management 33 36 14 4 3 9 1 77 7 685
2022 Other services to the public 37 29 11 2 4 16 1 80 7 305
2022 None of the above 32 28 13 2 3 20 1 77 6 605
2020 Client contact centre 42 29 13 3 2 10 1 80 5 951
2020 Compliance, inspection and enforcement 38 28 18 7 4 6 0 70 12 83
2020 Communications or public affairs 26 30 15 6 2 20 2 71 10 397
2020 Access to information and privacy 40 31 19 0 3 6 0 76 3 62
2020 Security 37 32 12 4 4 11 1 77 10 263
2020 Science and technology 30 27 24 5 3 11 0 64 9 107
2020 Library services 24 30 20 5 10 10 0 61 17 20
2020 Legal services 57 24 9 0 0 10 0 90 0 21
2020 Administration and operations 43 28 14 3 2 10 1 79 6 2048
2020 Human resources 42 29 14 3 1 9 1 79 5 667
2020 Financial management 42 31 13 2 2 9 1 81 4 588
2020 Procurement 47 27 12 4 2 8 1 81 6 1382
2020 Real property 37 29 15 5 3 9 1 74 9 1426
2020 Materiel management 43 24 12 9 2 9 2 75 12 52
2020 Information management 40 34 11 3 2 9 0 82 6 271
2020 Information technology 37 29 15 3 2 13 1 77 6 465
2020 Internal audit 34 29 19 3 1 12 2 72 5 67
2020 Evaluation 38 31 14 0 0 18 0 83 0 27
2020 Data sciences 29 36 11 7 2 16 0 76 11 45
2020 Policy 25 28 17 11 4 15 1 62 18 181
2020 Project management 33 33 17 4 3 10 0 74 8 754
2020 Other services to the public 36 30 14 2 4 13 1 77 7 306
2020 None of the above 34 29 15 3 1 16 2 77 5 834
2019 Client contact centre 39 30 13 4 1 11 1 79 6 894
2019 Compliance, inspection and enforcement 44 23 10 3 5 14 0 78 10 100
2019 Communications or public affairs 24 35 15 5 2 18 1 73 9 390
2019 Access to information and privacy 35 28 17 8 6 5 2 67 15 64
2019 Security 31 29 21 6 4 7 2 65 11 229
2019 Science and technology 25 38 18 6 3 8 2 70 10 101
2019 Library services 39 27 12 0 4 18 0 81 5 23
2019 Legal services 36 22 11 11 0 16 4 72 14 27
2019 Administration and operations 40 27 15 5 3 9 1 74 9 1883
2019 Human resources 33 31 18 5 2 8 2 72 8 669
2019 Financial management 37 33 14 5 2 8 1 77 7 596
2019 Procurement 42 28 15 5 3 7 1 76 8 1240
2019 Real property 32 32 18 4 4 8 1 70 9 1306
2019 Materiel management 30 47 15 3 4 0 0 77 8 58
2019 Information management 36 33 13 4 3 9 1 77 9 245
2019 Information technology 34 28 16 5 3 12 2 72 9 449
2019 Internal audit 32 30 12 3 3 18 3 78 7 67
2019 Evaluation 24 29 24 7 4 12 0 60 13 25
2019 Data sciences 36 17 9 6 4 23 5 74 14 46
2019 Policy 22 30 22 4 7 14 2 61 13 159
2019 Project management 32 34 18 5 4 7 1 71 9 636
2019 Other services to the public 37 27 18 3 3 11 1 72 8 369
2019 None of the above 30 27 18 5 3 17 1 69 10 838
2018 Client contact centre 31 36 16 3 3 10 1 75 7 655
2018 Compliance, inspection and enforcement 21 31 22 12 2 12 0 60 15 66
2018 Communications or public affairs 17 35 19 5 3 20 1 66 10 331
2018 Access to information and privacy 25 34 28 2 7 3 0 61 9 58
2018 Security 25 33 24 7 5 6 0 62 12 207
2018 Science and technology 22 41 22 8 1 5 1 67 9 82
2018 Library services 32 19 20 5 0 24 0 67 6 21
2018 Legal services 27 34 5 0 10 24 0 80 13 21
2018 Administration and operations 33 32 17 5 4 8 1 72 10 1525
2018 Human resources 29 35 17 5 2 10 1 73 8 554
2018 Financial management 34 37 16 4 3 6 1 76 7 542
2018 Procurement 37 32 16 4 3 7 1 75 8 1129
2018 Real property 30 35 17 7 4 7 0 70 12 1111
2018 Materiel management 37 31 11 6 7 5 2 74 14 60
2018 Information management 36 31 17 3 4 9 1 74 8 241
2018 Information technology 26 38 17 5 4 10 1 71 10 414
2018 Internal audit 34 30 7 5 5 19 0 78 13 53
2018 Evaluation 15 38 12 0 4 28 4 78 5 26
2018 Data sciences 27 29 16 3 6 20 0 70 11 30
2018 Policy 24 30 18 13 2 12 0 62 18 149
2018 Project management 30 32 15 6 5 11 0 70 13 573
2018 Other services to the public 35 31 15 3 2 11 1 76 7 240
2018 None of the above 24 28 19 5 6 17 1 64 13 611

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 825
2022 Compliance, inspection and enforcement 8 92 90
2022 Communications or public affairs 5 95 380
2022 Access to information and privacy 0 100 65
2022 Security 5 95 190
2022 Science and technology 9 91 105
2022 Library services 0 100 20
2022 Administration and operations 4 96 1650
2022 Human resources 5 95 565
2022 Financial management 7 93 520
2022 Procurement 6 94 1310
2022 Real property 6 94 1085
2022 Information management 3 97 185
2022 Information technology 5 95 415
2022 Policy 9 91 175
2022 Project management 7 93 685
2022 Other services to the public 5 95 305
2022 None of the above 6 94 605
2020 Client contact centre 5 95 952
2020 Compliance, inspection and enforcement 6 94 83
2020 Communications or public affairs 3 97 401
2020 Security 5 95 260
2020 Science and technology 6 94 108
2020 Library services 0 100 20
2020 Legal services 0 100 21
2020 Administration and operations 5 95 2047
2020 Human resources 5 95 670
2020 Financial management 4 96 587
2020 Procurement 6 94 1384
2020 Real property 5 95 1424
2020 Information management 2 98 270
2020 Information technology 6 94 464
2020 Internal audit 10 90 68
2020 Policy 5 95 181
2020 Project management 6 94 755
2020 Other services to the public 5 95 306
2020 None of the above 3 97 835
2019 Client contact centre 6 94 898
2019 Compliance, inspection and enforcement 6 94 100
2019 Communications or public affairs 3 97 391
2019 Security 6 94 230
2019 Library services 0 100 23
2019 Administration and operations 7 93 1883
2019 Human resources 5 95 666
2019 Financial management 6 94 599
2019 Procurement 7 93 1243
2019 Real property 7 93 1304
2019 Materiel management 0 100 57
2019 Information management 7 93 243
2019 Information technology 6 94 449
2019 Policy 7 93 159
2019 Project management 7 93 635
2019 Other services to the public 5 95 366
2019 None of the above 4 96 835
2018 Client contact centre 6 94 655
2018 Compliance, inspection and enforcement 10 90 66
2018 Communications or public affairs 2 98 331
2018 Security 9 91 210
2018 Science and technology 9 91 82
2018 Library services 0 100 21
2018 Administration and operations 6 94 1523
2018 Human resources 6 94 551
2018 Financial management 6 94 541
2018 Procurement 4 96 1134
2018 Real property 7 93 1110
2018 Materiel management 8 92 60
2018 Information management 8 92 240
2018 Information technology 5 95 414
2018 Internal audit 0 100 54
2018 Policy 7 93 153
2018 Project management 5 95 572
2018 Other services to the public 5 95 242
2018 None of the above 6 94 608

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 27 73 55
2022 Communications or public affairs 10 90 20
2022 Administration and operations 20 80 75
2022 Human resources 18 82 35
2022 Financial management 24 76 35
2022 Procurement 26 74 85
2022 Real property 24 76 70
2022 Information technology 23 77 20
2022 Policy 47 53 15
2022 Project management 12 88 50
2022 Other services to the public 39 61 15
2022 None of the above 15 85 35
2020 Client contact centre 31 69 51
2020 Security 36 64 14
2020 Administration and operations 35 65 107
2020 Human resources 36 64 33
2020 Financial management 27 73 22
2020 Procurement 38 62 77
2020 Real property 36 64 77
2020 Information technology 36 64 27
2020 Project management 32 68 49
2020 None of the above 35 65 23
2019 Client contact centre 43 57 57
2019 Administration and operations 32 68 125
2019 Human resources 40 60 33
2019 Financial management 37 63 38
2019 Procurement 29 71 81
2019 Real property 32 68 90
2019 Information management 40 60 19
2019 Information technology 29 71 29
2019 Policy 41 59 12
2019 Project management 28 72 45
2019 None of the above 26 74 38
2018 Client contact centre 26 74 38
2018 Security 31 69 18
2018 Administration and operations 33 67 88
2018 Human resources 44 56 35
2018 Financial management 28 72 32
2018 Procurement 33 67 49
2018 Real property 27 73 74
2018 Information management 25 75 19
2018 Information technology 31 69 20
2018 Project management 36 64 30
2018 None of the above 45 55 36

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 77 23 55
2022 Communications or public affairs 83 17 20
2022 Administration and operations 77 23 75
2022 Human resources 78 22 35
2022 Financial management 81 19 35
2022 Procurement 68 32 85
2022 Real property 64 36 70
2022 Information technology 70 30 20
2022 Policy 74 26 15
2022 Project management 79 21 50
2022 Other services to the public 82 18 15
2022 None of the above 70 30 35
2020 Client contact centre 84 16 51
2020 Administration and operations 75 25 107
2020 Human resources 79 21 33
2020 Procurement 60 40 77
2020 Real property 78 22 77
2020 Information technology 71 29 27
2020 Project management 77 23 49
2020 None of the above 68 32 23
2019 Client contact centre 77 23 57
2019 Administration and operations 74 26 125
2019 Human resources 76 24 33
2019 Financial management 65 35 38
2019 Procurement 73 27 81
2019 Real property 75 25 90
2019 Information management 57 43 19
2019 Information technology 81 19 29
2019 Project management 89 11 45
2019 None of the above 81 19 38
2018 Client contact centre 79 21 38
2018 Administration and operations 88 12 88
2018 Human resources 72 28 35
2018 Financial management 82 18 32
2018 Procurement 65 35 49
2018 Real property 76 24 74
2018 Information management 68 32 19
2018 Information technology 74 26 20
2018 None of the above 73 27 36

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 1 99 55
2022 Communications or public affairs 0 100 20
2022 Administration and operations 3 97 75
2022 Human resources 3 97 35
2022 Financial management 5 95 35
2022 Procurement 5 95 85
2022 Real property 6 94 70
2022 Information technology 0 100 20
2022 Policy 9 91 15
2022 Project management 0 100 50
2022 Other services to the public 6 94 15
2022 None of the above 3 97 35
2020 Communications or public affairs 0 100 13
2020 Administration and operations 6 94 107
2020 Human resources 0 100 33
2020 Real property 9 91 77
2020 Policy 0 100 10
2020 None of the above 0 100 23
2019 Communications or public affairs 0 100 14
2019 Human resources 0 100 33
2019 Real property 9 91 90
2019 Information management 0 100 19
2019 Project management 0 100 45
2019 None of the above 12 88 38
2018 Client contact centre 0 100 38
2018 Security 0 100 18
2018 Financial management 15 85 32
2018 Policy 0 100 11
2018 None of the above 0 100 36

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 55
2022 Communications or public affairs 0 100 20
2022 Administration and operations 0 100 75
2022 Human resources 0 100 35
2022 Financial management 0 100 35
2022 Procurement 0 100 85
2022 Real property 0 100 70
2022 Information technology 0 100 20
2022 Policy 0 100 15
2022 Project management 0 100 50
2022 Other services to the public 0 100 15
2022 None of the above 3 97 35
2020 Client contact centre 0 100 51
2020 Communications or public affairs 0 100 13
2020 Security 0 100 14
2020 Administration and operations 0 100 107
2020 Human resources 0 100 33
2020 Financial management 0 100 22
2020 Procurement 0 100 77
2020 Real property 0 100 77
2020 Information technology 0 100 27
2020 Policy 0 100 10
2020 Project management 0 100 49
2020 Other services to the public 0 100 15
2020 None of the above 0 100 23
2019 Client contact centre 0 100 57
2019 Communications or public affairs 0 100 14
2019 Security 0 100 13
2019 Administration and operations 0 100 125
2019 Human resources 0 100 33
2019 Financial management 0 100 38
2019 Procurement 0 100 81
2019 Information management 0 100 19
2019 Information technology 0 100 29
2019 Policy 0 100 12
2019 Project management 0 100 45
2019 None of the above 0 100 38
2018 Client contact centre 0 100 38
2018 Security 0 100 18
2018 Administration and operations 0 100 88
2018 Human resources 0 100 35
2018 Financial management 0 100 32
2018 Procurement 0 100 49
2018 Information management 0 100 19
2018 Information technology 0 100 20
2018 Policy 0 100 11
2018 Project management 0 100 30
2018 Other services to the public 0 100 11
2018 None of the above 0 100 36

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 55
2022 Communications or public affairs 10 90 20
2022 Administration and operations 5 95 75
2022 Human resources 12 88 35
2022 Financial management 14 86 35
2022 Procurement 15 85 85
2022 Real property 8 92 70
2022 Information technology 15 85 20
2022 Policy 43 57 15
2022 Project management 16 84 50
2022 Other services to the public 8 92 15
2022 None of the above 12 88 35
2020 Administration and operations 8 92 107
2020 Procurement 14 86 77
2020 Real property 14 86 77
2020 Policy 0 100 10
2020 Project management 24 76 49
2020 None of the above 0 100 23
2019 Security 0 100 13
2019 Administration and operations 6 94 125
2019 Procurement 17 83 81
2019 Real property 8 92 90
2019 Policy 0 100 12
2019 Project management 12 88 45
2018 Administration and operations 9 91 88
2018 Procurement 10 90 49
2018 Policy 0 100 11

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 55
2022 Communications or public affairs 0 100 20
2022 Administration and operations 5 95 75
2022 Human resources 8 92 35
2022 Financial management 3 97 35
2022 Procurement 9 91 85
2022 Real property 4 96 70
2022 Information technology 9 91 20
2022 Policy 12 88 15
2022 Project management 2 98 50
2022 Other services to the public 14 86 15
2022 None of the above 14 86 35
2020 Communications or public affairs 0 100 13
2020 Security 0 100 14
2020 Administration and operations 5 95 107
2020 Policy 0 100 10
2020 Project management 14 86 49
2019 Communications or public affairs 0 100 14
2019 Security 0 100 13
2019 Financial management 0 100 38
2019 Real property 8 92 90
2019 Policy 0 100 12
2018 Security 0 100 18
2018 Human resources 0 100 35
2018 Procurement 0 100 49
2018 Information management 0 100 19
2018 Policy 0 100 11
2018 Other services to the public 0 100 11
2018 None of the above 0 100 36

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 55
2022 Communications or public affairs 6 94 20
2022 Administration and operations 13 87 75
2022 Human resources 12 88 35
2022 Financial management 19 81 35
2022 Procurement 22 78 85
2022 Real property 24 76 70
2022 Information technology 10 90 20
2022 Policy 12 88 15
2022 Project management 16 84 50
2022 Other services to the public 24 76 15
2022 None of the above 26 74 35
2020 Communications or public affairs 0 100 13
2020 Administration and operations 8 92 107
2020 Procurement 16 84 77
2020 Real property 11 89 77
2020 Policy 0 100 10
2020 Project management 10 90 49
2019 Administration and operations 10 90 125
2019 Procurement 10 90 81
2019 Real property 13 87 90
2019 Information technology 17 83 29
2019 None of the above 15 85 38
2018 Administration and operations 10 90 88
2018 Real property 14 86 74
2018 Policy 0 100 11
2018 Other services to the public 0 100 11
2018 None of the above 0 100 36

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 22 78 60
2022 Communications or public affairs 10 90 20
2022 Administration and operations 17 83 75
2022 Human resources 18 82 35
2022 Financial management 28 72 35
2022 Procurement 19 81 85
2022 Real property 23 77 70
2022 Information technology 29 71 20
2022 Policy 39 61 15
2022 Project management 24 76 50
2022 Other services to the public 23 77 15
2022 None of the above 20 80 35
2020 Client contact centre 27 73 51
2020 Administration and operations 23 77 107
2020 Human resources 24 76 33
2020 Financial management 32 68 22
2020 Procurement 24 76 77
2020 Real property 24 76 77
2020 Information technology 33 67 27
2020 Policy 50 50 10
2020 Project management 30 70 49
2020 None of the above 22 78 23
2019 Client contact centre 25 75 55
2019 Administration and operations 20 80 122
2019 Financial management 28 72 37
2019 Procurement 28 72 81
2019 Real property 21 79 88
2019 Information technology 28 72 29
2019 Project management 31 69 43
2019 None of the above 22 78 38
2018 Client contact centre 22 78 38
2018 Administration and operations 14 86 89
2018 Financial management 28 72 32
2018 Real property 9 91 74
2018 Information technology 34 66 20
2018 Policy 55 45 11
2018 Project management 27 73 30
2018 None of the above 13 87 36

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 20 80 60
2022 Communications or public affairs 15 85 20
2022 Administration and operations 16 84 75
2022 Human resources 4 96 35
2022 Financial management 14 86 35
2022 Procurement 20 80 85
2022 Real property 15 85 70
2022 Information technology 0 100 20
2022 Policy 27 73 15
2022 Project management 20 80 50
2022 Other services to the public 12 88 15
2022 None of the above 23 77 35
2020 Client contact centre 23 77 51
2020 Administration and operations 22 78 107
2020 Human resources 24 76 33
2020 Financial management 32 68 22
2020 Procurement 19 81 77
2020 Real property 22 78 77
2020 Information technology 19 81 27
2020 Project management 14 86 49
2019 Client contact centre 16 84 55
2019 Administration and operations 17 83 122
2019 Financial management 13 87 37
2019 Procurement 23 77 81
2019 Real property 17 83 88
2019 Information technology 24 76 29
2019 Project management 26 74 43
2019 None of the above 14 86 38
2018 Client contact centre 31 69 38
2018 Administration and operations 7 93 89
2018 Human resources 16 84 35
2018 Financial management 18 82 32
2018 Procurement 14 86 49
2018 Real property 12 88 74
2018 Information technology 31 69 20
2018 Policy 45 55 11

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 60
2022 Communications or public affairs 5 95 20
2022 Administration and operations 10 90 75
2022 Human resources 9 91 35
2022 Financial management 8 92 35
2022 Procurement 16 84 85
2022 Real property 11 89 70
2022 Information technology 14 86 20
2022 Policy 21 79 15
2022 Project management 9 91 50
2022 Other services to the public 0 100 15
2022 None of the above 18 82 35
2020 Client contact centre 14 86 51
2020 Administration and operations 15 85 107
2020 Human resources 21 79 33
2020 Financial management 23 77 22
2020 Procurement 17 83 77
2020 Real property 8 92 77
2020 Information technology 21 79 27
2020 Project management 26 74 49
2019 Client contact centre 17 83 55
2019 Communications or public affairs 0 100 14
2019 Security 0 100 13
2019 Administration and operations 7 93 122
2019 Procurement 17 83 81
2019 Real property 13 87 88
2019 Information management 0 100 19
2019 Information technology 21 79 29
2019 Policy 0 100 12
2019 Project management 12 88 43
2019 None of the above 16 84 38
2018 Client contact centre 15 85 38
2018 Security 0 100 18
2018 Administration and operations 7 93 89
2018 Financial management 16 84 32
2018 Procurement 10 90 49
2018 Information technology 25 75 20

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 60
2022 Communications or public affairs 11 89 20
2022 Administration and operations 13 87 75
2022 Human resources 6 94 35
2022 Financial management 9 91 35
2022 Procurement 13 87 85
2022 Real property 4 96 70
2022 Information technology 10 90 20
2022 Policy 16 84 15
2022 Project management 12 88 50
2022 Other services to the public 0 100 15
2022 None of the above 12 88 35
2020 Security 0 100 14
2020 Administration and operations 7 93 107
2020 None of the above 0 100 23
2019 Communications or public affairs 0 100 14
2019 Administration and operations 5 95 122
2019 Human resources 0 100 33
2019 Real property 6 94 88
2019 Information management 0 100 19
2019 Policy 0 100 12
2019 Other services to the public 0 100 18
2018 Procurement 0 100 49
2018 Information management 0 100 19
2018 None of the above 0 100 36

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 25 75 60
2022 Communications or public affairs 27 73 20
2022 Administration and operations 26 74 75
2022 Human resources 28 72 35
2022 Financial management 43 57 35
2022 Procurement 25 75 85
2022 Real property 21 79 70
2022 Information technology 15 85 20
2022 Policy 33 67 15
2022 Project management 18 82 50
2022 Other services to the public 32 68 15
2022 None of the above 23 77 35
2020 Client contact centre 21 79 51
2020 Security 45 55 14
2020 Administration and operations 29 71 107
2020 Human resources 27 73 33
2020 Financial management 32 68 22
2020 Procurement 36 64 77
2020 Real property 18 82 77
2020 Information technology 25 75 27
2020 Project management 33 67 49
2020 Other services to the public 32 68 15
2020 None of the above 25 75 23
2019 Client contact centre 23 77 55
2019 Communications or public affairs 50 50 14
2019 Security 49 51 13
2019 Administration and operations 33 67 122
2019 Human resources 37 63 33
2019 Financial management 34 66 37
2019 Procurement 38 62 81
2019 Real property 26 74 88
2019 Information management 30 70 19
2019 Information technology 17 83 29
2019 Policy 50 50 12
2019 Project management 26 74 43
2019 Other services to the public 36 64 18
2019 None of the above 32 68 38
2018 Client contact centre 29 71 38
2018 Security 36 64 18
2018 Administration and operations 31 69 89
2018 Human resources 20 80 35
2018 Financial management 22 78 32
2018 Procurement 31 69 49
2018 Real property 25 75 74
2018 Project management 39 61 30
2018 None of the above 45 55 36

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 60
2022 Communications or public affairs 22 78 20
2022 Administration and operations 18 82 75
2022 Human resources 26 74 35
2022 Financial management 23 77 35
2022 Procurement 26 74 85
2022 Real property 33 67 70
2022 Information technology 14 86 20
2022 Policy 17 83 15
2022 Project management 18 82 50
2022 Other services to the public 6 94 15
2022 None of the above 17 83 35
2020 Client contact centre 16 84 51
2020 Security 63 37 14
2020 Administration and operations 14 86 107
2020 Procurement 24 76 77
2020 Real property 26 74 77
2020 Information technology 22 78 27
2020 Project management 33 67 49
2020 Other services to the public 34 66 15
2020 None of the above 29 71 23
2019 Client contact centre 16 84 55
2019 Security 37 63 13
2019 Administration and operations 17 83 122
2019 Human resources 23 77 33
2019 Procurement 20 80 81
2019 Real property 25 75 88
2019 Information technology 16 84 29
2019 Policy 50 50 12
2019 Project management 30 70 43
2019 Other services to the public 37 63 18
2019 None of the above 19 81 38
2018 Client contact centre 22 78 38
2018 Administration and operations 26 74 89
2018 Human resources 17 83 35
2018 Procurement 24 76 49
2018 Real property 23 77 74
2018 Information management 32 68 19
2018 Policy 55 45 11
2018 Project management 23 77 30
2018 None of the above 22 78 36

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 60
2022 Communications or public affairs 0 100 20
2022 Administration and operations 4 96 75
2022 Human resources 4 96 35
2022 Financial management 3 97 35
2022 Procurement 5 95 85
2022 Real property 9 91 70
2022 Information technology 0 100 20
2022 Policy 6 94 15
2022 Project management 4 96 50
2022 Other services to the public 0 100 15
2022 None of the above 0 100 35
2020 Communications or public affairs 0 100 13
2020 Security 0 100 14
2020 Financial management 0 100 22
2020 Policy 0 100 10
2019 Security 0 100 13
2019 Information management 0 100 19
2019 Information technology 0 100 29
2018 Security 0 100 18
2018 Financial management 0 100 32
2018 Information management 0 100 19
2018 Project management 0 100 30
2018 Other services to the public 0 100 11

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 60
2022 Communications or public affairs 5 95 20
2022 Administration and operations 1 99 75
2022 Human resources 6 94 35
2022 Financial management 3 97 35
2022 Procurement 1 99 85
2022 Real property 3 97 70
2022 Information technology 0 100 20
2022 Policy 0 100 15
2022 Project management 2 98 50
2022 Other services to the public 0 100 15
2022 None of the above 10 90 35
2020 Client contact centre 0 100 51
2020 Security 0 100 14
2020 Human resources 0 100 33
2020 Policy 0 100 10
2020 Other services to the public 0 100 15
2020 None of the above 0 100 23
2019 Communications or public affairs 0 100 14
2019 Financial management 0 100 37
2019 Procurement 0 100 81
2019 Information technology 0 100 29
2019 Policy 0 100 12
2019 Other services to the public 0 100 18
2018 Security 0 100 18
2018 Administration and operations 0 100 89
2018 Financial management 0 100 32
2018 Procurement 0 100 49
2018 Information management 0 100 19
2018 Other services to the public 0 100 11

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 60
2022 Communications or public affairs 11 89 20
2022 Administration and operations 4 96 75
2022 Human resources 6 94 35
2022 Financial management 10 90 35
2022 Procurement 6 94 85
2022 Real property 5 95 70
2022 Information technology 0 100 20
2022 Policy 5 95 15
2022 Project management 4 96 50
2022 Other services to the public 0 100 15
2022 None of the above 3 97 35
2020 Client contact centre 10 90 51
2020 Security 0 100 14
2020 Administration and operations 12 88 107
2020 Human resources 0 100 33
2020 Procurement 9 91 77
2020 Information technology 0 100 27
2020 Policy 0 100 10
2020 Project management 12 88 49
2019 Security 0 100 13
2019 Administration and operations 4 96 122
2019 Financial management 0 100 37
2019 Procurement 6 94 81
2019 Information technology 0 100 29
2018 Administration and operations 6 94 89
2018 Human resources 0 100 35
2018 Information management 0 100 19
2018 Other services to the public 0 100 11
2018 None of the above 16 84 36

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 60
2022 Communications or public affairs 28 72 20
2022 Administration and operations 13 87 75
2022 Human resources 24 76 35
2022 Financial management 18 82 35
2022 Procurement 12 88 85
2022 Real property 9 91 70
2022 Information technology 0 100 20
2022 Policy 11 89 15
2022 Project management 8 92 50
2022 Other services to the public 0 100 15
2022 None of the above 11 89 35
2020 Client contact centre 18 82 51
2020 Administration and operations 17 83 107
2020 Procurement 12 88 77
2020 Real property 13 87 77
2020 Project management 12 88 49
2020 None of the above 30 70 23
2019 Client contact centre 11 89 55
2019 Administration and operations 11 89 122
2019 Procurement 7 93 81
2019 Real property 8 92 88
2019 Information technology 0 100 29
2019 Project management 23 77 43
2019 None of the above 12 88 38
2018 Administration and operations 18 82 89
2018 Procurement 14 86 49
2018 Real property 8 92 74
2018 Project management 16 84 30
2018 Other services to the public 0 100 11

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 60
2022 Communications or public affairs 10 90 20
2022 Administration and operations 3 97 75
2022 Human resources 0 100 35
2022 Financial management 3 97 35
2022 Procurement 1 99 85
2022 Real property 4 96 70
2022 Information technology 5 95 20
2022 Policy 7 93 15
2022 Project management 5 95 50
2022 Other services to the public 0 100 15
2022 None of the above 3 97 35
2020 Client contact centre 0 100 51
2020 Communications or public affairs 0 100 13
2020 Security 0 100 14
2020 Administration and operations 0 100 107
2020 Human resources 0 100 33
2020 Financial management 0 100 22
2020 Procurement 0 100 77
2020 Information technology 0 100 27
2020 Policy 0 100 10
2020 Project management 0 100 49
2020 Other services to the public 0 100 15
2020 None of the above 0 100 23
2019 Client contact centre 0 100 55
2019 Communications or public affairs 0 100 14
2019 Security 0 100 13
2019 Administration and operations 0 100 122
2019 Human resources 0 100 33
2019 Financial management 0 100 37
2019 Information management 0 100 19
2019 Information technology 0 100 29
2019 Policy 0 100 12
2019 Project management 0 100 43
2019 Other services to the public 0 100 18
2018 Security 0 100 18
2018 Administration and operations 0 100 89
2018 Human resources 0 100 35
2018 Real property 0 100 74
2018 Information technology 0 100 20
2018 Policy 0 100 11
2018 Project management 0 100 30
2018 Other services to the public 0 100 11

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 60
2022 Communications or public affairs 12 88 20
2022 Administration and operations 20 80 75
2022 Human resources 20 80 35
2022 Financial management 15 85 35
2022 Procurement 19 81 85
2022 Real property 20 80 70
2022 Information technology 5 95 20
2022 Policy 37 63 15
2022 Project management 17 83 50
2022 Other services to the public 13 87 15
2022 None of the above 8 92 35
2020 Client contact centre 18 82 51
2020 Administration and operations 23 77 107
2020 Human resources 18 82 33
2020 Procurement 9 91 77
2020 Real property 13 87 77
2020 Policy 0 100 10
2020 Project management 16 84 49
2019 Administration and operations 17 83 122
2019 Human resources 14 86 33
2019 Financial management 29 71 37
2019 Procurement 15 85 81
2019 Real property 6 94 88
2019 Information technology 18 82 29
2019 None of the above 19 81 38
2018 Administration and operations 19 81 89
2018 Human resources 17 83 35
2018 Financial management 25 75 32
2018 Procurement 10 90 49
2018 Real property 16 84 74
2018 Information technology 27 73 20
2018 None of the above 13 87 36

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 60
2022 Communications or public affairs 0 100 20
2022 Administration and operations 0 100 75
2022 Human resources 0 100 35
2022 Financial management 0 100 35
2022 Procurement 0 100 85
2022 Real property 2 98 70
2022 Information technology 0 100 20
2022 Policy 0 100 15
2022 Project management 0 100 50
2022 Other services to the public 0 100 15
2022 None of the above 3 97 35
2020 Client contact centre 0 100 51
2020 Communications or public affairs 0 100 13
2020 Security 0 100 14
2020 Administration and operations 0 100 107
2020 Human resources 0 100 33
2020 Financial management 0 100 22
2020 Procurement 0 100 77
2020 Real property 0 100 77
2020 Policy 0 100 10
2020 Other services to the public 0 100 15
2020 None of the above 0 100 23
2019 Client contact centre 0 100 55
2019 Communications or public affairs 0 100 14
2019 Security 0 100 13
2019 Administration and operations 0 100 122
2019 Human resources 0 100 33
2019 Real property 0 100 88
2019 Information management 0 100 19
2019 Information technology 0 100 29
2019 Policy 0 100 12
2019 Project management 0 100 43
2019 Other services to the public 0 100 18
2019 None of the above 0 100 38
2018 Security 0 100 18
2018 Administration and operations 0 100 89
2018 Human resources 0 100 35
2018 Financial management 0 100 32
2018 Real property 0 100 74
2018 Information management 0 100 19
2018 Information technology 0 100 20
2018 Policy 0 100 11
2018 Project management 0 100 30
2018 Other services to the public 0 100 11
2018 None of the above 0 100 36

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 34 66 60
2022 Communications or public affairs 31 69 20
2022 Administration and operations 28 72 75
2022 Human resources 14 86 35
2022 Financial management 23 77 35
2022 Procurement 24 76 85
2022 Real property 31 69 70
2022 Information technology 43 57 20
2022 Policy 40 60 15
2022 Project management 30 70 50
2022 Other services to the public 39 61 15
2022 None of the above 32 68 35
2020 Client contact centre 20 80 51
2020 Administration and operations 22 78 107
2020 Human resources 15 85 33
2020 Procurement 20 80 77
2020 Real property 24 76 77
2020 Information technology 18 82 27
2020 Project management 14 86 49
2020 None of the above 27 73 23
2019 Client contact centre 33 67 55
2019 Security 48 52 13
2019 Administration and operations 24 76 122
2019 Human resources 26 74 33
2019 Financial management 19 81 37
2019 Procurement 25 75 81
2019 Real property 36 64 88
2019 Information management 28 72 19
2019 Information technology 28 72 29
2019 Project management 24 76 43
2019 None of the above 25 75 38
2018 Client contact centre 26 74 38
2018 Security 36 64 18
2018 Administration and operations 23 77 89
2018 Human resources 32 68 35
2018 Financial management 16 84 32
2018 Procurement 28 72 49
2018 Real property 31 69 74
2018 Information management 42 58 19
2018 Project management 24 76 30
2018 None of the above 29 71 36

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 23 77 55
2022 Communications or public affairs 59 41 20
2022 Administration and operations 36 64 75
2022 Human resources 29 71 35
2022 Financial management 23 77 35
2022 Procurement 26 74 85
2022 Real property 35 65 70
2022 Information technology 38 62 20
2022 Policy 49 51 15
2022 Project management 25 75 50
2022 Other services to the public 25 75 15
2022 None of the above 23 77 35
2020 Client contact centre 20 80 51
2020 Administration and operations 29 71 107
2020 Human resources 35 65 33
2020 Financial management 27 73 22
2020 Procurement 25 75 77
2020 Real property 41 59 77
2020 Information technology 26 74 27
2020 Project management 31 69 49
2020 Other services to the public 59 41 15
2019 Client contact centre 29 71 55
2019 Communications or public affairs 43 57 14
2019 Administration and operations 23 77 122
2019 Human resources 27 73 33
2019 Financial management 38 62 36
2019 Procurement 28 72 81
2019 Real property 24 76 87
2019 Information management 32 68 19
2019 Information technology 29 71 29
2019 Policy 45 55 11
2019 Project management 27 73 43
2019 None of the above 35 65 38
2018 Client contact centre 43 57 37
2018 Security 36 64 18
2018 Administration and operations 27 73 89
2018 Human resources 33 67 35
2018 Financial management 31 69 32
2018 Procurement 28 72 49
2018 Real property 33 67 74
2018 Information management 46 54 19
2018 Information technology 26 74 20
2018 Policy 45 55 11
2018 Project management 49 51 30
2018 Other services to the public 52 48 11
2018 None of the above 35 65 36

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 55
2022 Communications or public affairs 13 87 20
2022 Administration and operations 7 93 75
2022 Human resources 25 75 35
2022 Financial management 12 88 35
2022 Procurement 13 87 85
2022 Real property 21 79 70
2022 Information technology 5 95 20
2022 Policy 13 87 15
2022 Project management 8 92 50
2022 Other services to the public 18 82 15
2022 None of the above 6 94 35
2020 Client contact centre 12 88 51
2020 Administration and operations 13 87 107
2020 Human resources 30 70 33
2020 Procurement 18 82 77
2020 Real property 14 86 77
2019 Communications or public affairs 43 57 14
2019 Administration and operations 8 92 122
2019 Human resources 20 80 33
2019 Financial management 24 76 36
2019 Procurement 13 87 81
2019 Real property 9 91 87
2019 Project management 22 78 43
2018 Administration and operations 12 88 89
2018 Human resources 17 83 35
2018 Procurement 10 90 49
2018 Real property 19 81 74
2018 Project management 19 81 30

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 55
2022 Communications or public affairs 0 100 20
2022 Administration and operations 4 96 75
2022 Human resources 8 92 35
2022 Financial management 8 92 35
2022 Procurement 2 98 85
2022 Real property 13 87 70
2022 Information technology 0 100 20
2022 Policy 14 86 15
2022 Project management 4 96 50
2022 Other services to the public 0 100 15
2022 None of the above 0 100 35
2020 Communications or public affairs 0 100 13
2020 Administration and operations 7 93 107
2020 Procurement 8 92 77
2020 Real property 7 93 77
2020 Information technology 0 100 27
2020 Policy 0 100 10
2020 Project management 0 100 49
2020 None of the above 0 100 23
2019 Administration and operations 4 96 122
2019 Real property 8 92 87
2019 Information technology 19 81 29
2019 Project management 11 89 43
2019 Other services to the public 0 100 17
2018 Administration and operations 8 92 89
2018 Real property 6 94 74

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 55
2022 Communications or public affairs 11 89 20
2022 Administration and operations 12 88 75
2022 Human resources 6 94 35
2022 Financial management 21 79 35
2022 Procurement 10 90 85
2022 Real property 25 75 70
2022 Information technology 13 87 20
2022 Policy 20 80 15
2022 Project management 14 86 50
2022 Other services to the public 24 76 15
2022 None of the above 14 86 35
2020 Client contact centre 10 90 51
2020 Administration and operations 20 80 107
2020 Human resources 15 85 33
2020 Procurement 9 91 77
2020 Real property 21 79 77
2019 Client contact centre 11 89 55
2019 Security 0 100 13
2019 Administration and operations 10 90 122
2019 Financial management 22 78 36
2019 Procurement 15 85 81
2019 Real property 16 84 87
2019 Project management 21 79 43
2019 Other services to the public 0 100 17
2019 None of the above 20 80 38
2018 Client contact centre 20 80 37
2018 Administration and operations 17 83 89
2018 Financial management 22 78 32
2018 Procurement 16 84 49
2018 Real property 13 87 74
2018 Project management 19 81 30

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 55
2022 Communications or public affairs 7 93 20
2022 Administration and operations 5 95 75
2022 Human resources 3 97 35
2022 Financial management 2 98 35
2022 Procurement 3 97 85
2022 Real property 9 91 70
2022 Information technology 0 100 20
2022 Policy 5 95 15
2022 Project management 5 95 50
2022 Other services to the public 0 100 15
2022 None of the above 6 94 35
2020 Communications or public affairs 0 100 13
2020 Administration and operations 8 92 107
2020 Real property 6 94 77
2020 Policy 0 100 10
2020 Other services to the public 0 100 15
2020 None of the above 0 100 23
2019 Communications or public affairs 0 100 14
2019 Security 0 100 13
2018 Administration and operations 7 93 89
2018 Financial management 0 100 32
2018 Information management 0 100 19
2018 Other services to the public 0 100 11

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 55
2022 Communications or public affairs 28 72 20
2022 Administration and operations 5 95 75
2022 Human resources 8 92 35
2022 Financial management 4 96 35
2022 Procurement 8 92 85
2022 Real property 9 91 70
2022 Information technology 4 96 20
2022 Policy 14 86 15
2022 Project management 8 92 50
2022 Other services to the public 6 94 15
2022 None of the above 6 94 35
2020 Communications or public affairs 0 100 13
2020 Administration and operations 6 94 107
2020 Procurement 0 100 77
2020 Real property 9 91 77
2020 Information technology 0 100 27
2020 Policy 0 100 10
2020 None of the above 0 100 23
2019 Client contact centre 0 100 55
2019 Communications or public affairs 0 100 14
2019 Security 0 100 13
2019 Information management 0 100 19
2019 Information technology 0 100 29
2019 Other services to the public 0 100 17
2019 None of the above 0 100 38
2018 Security 0 100 18
2018 Administration and operations 5 95 89
2018 Human resources 0 100 35
2018 Financial management 16 84 32
2018 Information technology 0 100 20
2018 Policy 0 100 11

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 3 97 55
2022 Communications or public affairs 0 100 20
2022 Administration and operations 2 98 75
2022 Human resources 10 90 35
2022 Financial management 8 92 35
2022 Procurement 4 96 85
2022 Real property 3 97 70
2022 Information technology 5 95 20
2022 Policy 0 100 15
2022 Project management 12 88 50
2022 Other services to the public 13 87 15
2022 None of the above 6 94 35
2020 Communications or public affairs 0 100 13
2020 Security 0 100 14
2020 Administration and operations 12 88 107
2020 Procurement 10 90 77
2020 Real property 7 93 77
2020 Project management 14 86 49
2019 Client contact centre 14 86 55
2019 Security 0 100 13
2019 Administration and operations 14 86 122
2019 Procurement 11 89 81
2019 Project management 12 88 43
2019 Other services to the public 34 66 17
2018 Client contact centre 17 83 37
2018 Administration and operations 16 84 89
2018 Human resources 14 86 35
2018 Financial management 16 84 32
2018 Procurement 10 90 49
2018 Real property 10 90 74
2018 Policy 0 100 11

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 55
2022 Communications or public affairs 10 90 20
2022 Administration and operations 10 90 75
2022 Human resources 20 80 35
2022 Financial management 13 87 35
2022 Procurement 13 87 85
2022 Real property 9 91 70
2022 Information technology 8 92 20
2022 Policy 0 100 15
2022 Project management 8 92 50
2022 Other services to the public 13 87 15
2022 None of the above 11 89 35
2020 Security 0 100 14
2020 Administration and operations 10 90 107
2020 Procurement 10 90 77
2020 Real property 17 83 77
2020 Policy 0 100 10
2020 Project management 10 90 49
2019 Client contact centre 9 91 55
2019 Communications or public affairs 0 100 14
2019 Administration and operations 14 86 122
2019 Human resources 18 82 33
2019 Procurement 13 87 81
2019 Real property 11 89 87
2019 Information technology 16 84 29
2019 Project management 12 88 43
2019 None of the above 20 80 38
2018 Client contact centre 15 85 37
2018 Administration and operations 11 89 89
2018 Real property 5 95 74
2018 Information management 28 72 19
2018 Other services to the public 0 100 11

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 64 36 55
2022 Communications or public affairs 25 75 20
2022 Administration and operations 53 47 75
2022 Human resources 38 62 35
2022 Financial management 51 49 35
2022 Procurement 51 49 85
2022 Real property 49 51 70
2022 Information technology 40 60 20
2022 Policy 38 62 15
2022 Project management 52 48 50
2022 Other services to the public 44 56 15
2022 None of the above 68 32 35
2020 Client contact centre 59 41 51
2020 Security 64 36 14
2020 Administration and operations 44 56 107
2020 Human resources 43 57 33
2020 Financial management 59 41 22
2020 Procurement 51 49 77
2020 Real property 31 69 77
2020 Information technology 62 38 27
2020 Project management 47 53 49
2020 None of the above 66 34 23
2019 Client contact centre 52 48 55
2019 Communications or public affairs 43 57 14
2019 Administration and operations 46 54 122
2019 Human resources 55 45 33
2019 Financial management 44 56 36
2019 Procurement 50 50 81
2019 Real property 58 42 87
2019 Information management 35 65 19
2019 Information technology 54 46 29
2019 Policy 45 55 11
2019 Project management 34 66 43
2019 Other services to the public 54 46 17
2019 None of the above 47 53 38
2018 Client contact centre 37 63 37
2018 Security 54 46 18
2018 Administration and operations 51 49 89
2018 Human resources 47 53 35
2018 Financial management 40 60 32
2018 Procurement 56 44 49
2018 Real property 46 54 74
2018 Information management 26 74 19
2018 Information technology 49 51 20
2018 Project management 41 59 30
2018 None of the above 43 57 36

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 55
2022 Communications or public affairs 7 93 15
2022 Administration and operations 6 94 70
2022 Human resources 8 92 30
2022 Financial management 2 98 35
2022 Procurement 2 98 75
2022 Real property 2 98 60
2022 Information technology 0 100 20
2022 Policy 0 100 15
2022 Project management 3 97 45
2022 Other services to the public 0 100 15
2022 None of the above 4 96 35
2020 Communications or public affairs 0 100 13
2020 Administration and operations 7 93 101
2020 Procurement 6 94 77
2020 Information technology 0 100 27
2019 Security 0 100 12
2019 Information technology 0 100 26
2018 Information management 0 100 18

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 55
2022 Communications or public affairs 21 79 15
2022 Administration and operations 9 91 70
2022 Human resources 13 87 30
2022 Financial management 14 86 35
2022 Procurement 18 82 75
2022 Real property 14 86 60
2022 Information technology 5 95 20
2022 Policy 15 85 15
2022 Project management 14 86 45
2022 Other services to the public 17 83 15
2022 None of the above 14 86 35
2020 Administration and operations 12 88 101
2020 Procurement 10 90 77
2020 Real property 19 81 70
2020 None of the above 22 78 23
2019 Client contact centre 19 81 50
2019 None of the above 18 82 30
2018 Client contact centre 14 86 34
2018 Administration and operations 11 89 84
2018 Human resources 14 86 35
2018 Procurement 11 89 48
2018 Real property 18 82 71
2018 Information management 0 100 18
2018 Project management 22 78 27
2018 None of the above 13 87 33

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 55
2022 Communications or public affairs 0 100 15
2022 Administration and operations 0 100 70
2022 Human resources 4 96 30
2022 Financial management 2 98 35
2022 Procurement 2 98 75
2022 Real property 3 97 60
2022 Information technology 0 100 20
2022 Policy 0 100 15
2022 Project management 4 96 45
2022 Other services to the public 0 100 15
2022 None of the above 0 100 35
2020 Communications or public affairs 0 100 13
2020 Procurement 6 94 77
2020 Information technology 0 100 27
2019 Communications or public affairs 0 100 14
2019 Information management 0 100 18
2018 Security 0 100 18
2018 Information management 0 100 18
2018 Policy 0 100 11
2018 Project management 0 100 27

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 55
2022 Communications or public affairs 0 100 15
2022 Administration and operations 1 99 70
2022 Human resources 10 90 30
2022 Financial management 0 100 35
2022 Procurement 3 97 75
2022 Real property 1 99 60
2022 Information technology 0 100 20
2022 Policy 0 100 15
2022 Project management 0 100 45
2022 Other services to the public 0 100 15
2022 None of the above 0 100 35
2020 Communications or public affairs 0 100 13
2020 Information technology 0 100 27
2019 Security 0 100 12
2019 Information management 0 100 18
2019 Information technology 0 100 26
2019 Other services to the public 0 100 16
2018 Security 0 100 18
2018 Policy 0 100 11
2018 Project management 0 100 27

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 55
2022 Communications or public affairs 0 100 15
2022 Administration and operations 5 95 70
2022 Human resources 0 100 30
2022 Financial management 0 100 35
2022 Procurement 2 98 75
2022 Real property 0 100 60
2022 Information technology 6 94 20
2022 Policy 7 93 15
2022 Project management 2 98 45
2022 Other services to the public 0 100 15
2022 None of the above 0 100 35
2020 Communications or public affairs 0 100 13
2020 Real property 7 93 70
2020 Information technology 0 100 27
2019 Communications or public affairs 0 100 14
2019 Information management 0 100 18
2018 Security 0 100 18
2018 Financial management 0 100 27
2018 Procurement 0 100 48
2018 Information management 0 100 18
2018 Information technology 0 100 20
2018 Project management 0 100 27

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 55
2022 Communications or public affairs 8 92 15
2022 Administration and operations 2 98 70
2022 Human resources 6 94 30
2022 Financial management 3 97 35
2022 Procurement 5 95 75
2022 Real property 5 95 60
2022 Information technology 0 100 20
2022 Policy 0 100 15
2022 Project management 3 97 45
2022 Other services to the public 0 100 15
2022 None of the above 0 100 35
2020 Communications or public affairs 0 100 13
2020 Procurement 6 94 77
2019 Other services to the public 0 100 16
2019 None of the above 0 100 30
2018 Client contact centre 0 100 34
2018 Security 0 100 18
2018 Information technology 0 100 20
2018 Policy 0 100 11

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 55
2022 Communications or public affairs 0 100 15
2022 Administration and operations 11 89 70
2022 Human resources 17 83 30
2022 Financial management 18 82 35
2022 Procurement 17 83 75
2022 Real property 4 96 60
2022 Information technology 19 81 20
2022 Policy 8 92 15
2022 Project management 13 87 45
2022 Other services to the public 0 100 15
2022 None of the above 0 100 35
2020 Communications or public affairs 45 55 13
2020 Administration and operations 8 92 101
2020 Procurement 15 85 77
2020 Real property 8 92 70
2020 Information technology 23 77 27
2019 Client contact centre 10 90 50
2019 Information technology 24 76 26
2018 Administration and operations 19 81 84
2018 Procurement 11 89 48

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 55
2022 Communications or public affairs 36 64 15
2022 Administration and operations 14 86 70
2022 Human resources 5 95 30
2022 Financial management 33 67 35
2022 Procurement 8 92 75
2022 Real property 9 91 60
2022 Information technology 10 90 20
2022 Policy 0 100 15
2022 Project management 13 87 45
2022 Other services to the public 15 85 15
2022 None of the above 18 82 35
2020 Administration and operations 19 81 101
2020 Procurement 13 87 77
2020 Real property 11 89 70
2020 Policy 0 100 10
2019 Client contact centre 17 83 50
2019 Other services to the public 0 100 16
2018 Client contact centre 21 79 34
2018 Administration and operations 15 85 84
2018 Human resources 0 100 35
2018 Information technology 0 100 20
2018 Project management 22 78 27
2018 None of the above 20 80 33

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 55
2022 Communications or public affairs 0 100 15
2022 Administration and operations 11 89 70
2022 Human resources 22 78 30
2022 Financial management 6 94 35
2022 Procurement 19 81 75
2022 Real property 13 87 60
2022 Information technology 19 81 20
2022 Policy 29 71 15
2022 Project management 11 89 45
2022 Other services to the public 29 71 15
2022 None of the above 15 85 35
2020 Administration and operations 11 89 101
2020 Procurement 8 92 77
2020 Real property 14 86 70
2020 None of the above 0 100 23
2019 Other services to the public 0 100 16
2018 Administration and operations 14 86 84
2018 None of the above 25 75 33

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 55
2022 Communications or public affairs 7 93 15
2022 Administration and operations 27 73 70
2022 Human resources 12 88 30
2022 Financial management 38 62 35
2022 Procurement 24 76 75
2022 Real property 27 73 60
2022 Information technology 9 91 20
2022 Policy 48 52 15
2022 Project management 15 85 45
2022 Other services to the public 15 85 15
2022 None of the above 35 65 35
2020 Administration and operations 30 70 101
2020 Procurement 24 76 77
2020 Real property 32 68 70
2020 Information technology 25 75 27
2020 None of the above 30 70 23
2019 Client contact centre 31 69 50
2019 Information management 36 64 18
2019 Information technology 26 74 26
2019 None of the above 16 84 30
2018 Client contact centre 26 74 34
2018 Security 36 64 18
2018 Administration and operations 33 67 84
2018 Human resources 15 85 35
2018 Financial management 33 67 27
2018 Procurement 25 75 48
2018 Real property 37 63 71
2018 Policy 55 45 11
2018 Project management 29 71 27
2018 None of the above 32 68 33

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 55
2022 Communications or public affairs 0 100 15
2022 Administration and operations 9 91 70
2022 Human resources 9 91 30
2022 Financial management 9 91 35
2022 Procurement 9 91 75
2022 Real property 16 84 60
2022 Information technology 28 72 20
2022 Policy 0 100 15
2022 Project management 9 91 45
2022 Other services to the public 21 79 15
2022 None of the above 9 91 35
2020 Administration and operations 9 91 101
2020 Procurement 6 94 77
2020 Real property 13 87 70
2020 Policy 0 100 10
2019 Other services to the public 0 100 16
2018 Administration and operations 17 83 84
2018 Procurement 17 83 48
2018 Real property 10 90 71
2018 Project management 0 100 27

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 45 55 55
2022 Communications or public affairs 34 66 15
2022 Administration and operations 48 52 70
2022 Human resources 29 71 30
2022 Financial management 43 57 35
2022 Procurement 51 49 75
2022 Real property 49 51 60
2022 Information technology 43 57 20
2022 Policy 55 45 15
2022 Project management 47 53 45
2022 Other services to the public 43 57 15
2022 None of the above 40 60 35
2020 Communications or public affairs 39 61 13
2020 Administration and operations 52 48 101
2020 Procurement 34 66 77
2020 Real property 41 59 70
2020 Information technology 55 45 27
2020 None of the above 43 57 23
2019 Client contact centre 52 48 50
2019 Communications or public affairs 65 35 14
2019 Security 51 49 12
2019 Information management 51 49 18
2019 Information technology 46 54 26
2019 None of the above 43 57 30
2018 Client contact centre 40 60 34
2018 Security 36 64 18
2018 Administration and operations 49 51 84
2018 Human resources 27 73 35
2018 Financial management 48 52 27
2018 Procurement 43 57 48
2018 Real property 41 59 71
2018 Information management 34 66 18
2018 Information technology 30 70 20
2018 Project management 43 57 27
2018 None of the above 71 29 33

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 55
2022 Communications or public affairs 0 100 15
2022 Administration and operations 4 96 70
2022 Human resources 0 100 30
2022 Financial management 0 100 35
2022 Procurement 3 97 75
2022 Real property 0 100 60
2022 Information technology 0 100 20
2022 Policy 7 93 15
2022 Project management 0 100 45
2022 Other services to the public 0 100 15
2022 None of the above 10 90 35
2020 Communications or public affairs 0 100 13
2020 Information technology 0 100 27
2020 Policy 0 100 10
2020 None of the above 0 100 23
2019 Communications or public affairs 0 100 14
2019 Security 0 100 12
2019 Other services to the public 0 100 16
2019 None of the above 0 100 30
2018 Human resources 0 100 35
2018 Financial management 0 100 27
2018 Procurement 0 100 48
2018 Real property 0 100 71
2018 Information management 0 100 18
2018 Project management 0 100 27
2018 None of the above 0 100 33

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 58 42 55
2022 Communications or public affairs 72 28 15
2022 Administration and operations 53 47 70
2022 Human resources 56 44 30
2022 Financial management 72 28 35
2022 Procurement 62 38 75
2022 Real property 60 40 60
2022 Information technology 52 48 20
2022 Policy 69 31 15
2022 Project management 42 58 45
2022 Other services to the public 71 29 15
2022 None of the above 77 23 35
2020 Communications or public affairs 62 38 13
2020 Administration and operations 66 34 101
2020 Procurement 65 35 77
2020 Real property 65 35 70
2020 Information technology 59 41 27
2020 Policy 50 50 10
2020 None of the above 51 49 23
2019 Client contact centre 54 46 50
2019 Communications or public affairs 51 49 14
2019 Information management 60 40 18
2019 Information technology 60 40 26
2019 Other services to the public 58 42 16
2019 None of the above 70 30 30
2018 Client contact centre 55 45 34
2018 Security 69 31 18
2018 Administration and operations 55 45 84
2018 Human resources 68 32 35
2018 Financial management 51 49 27
2018 Procurement 60 40 48
2018 Real property 71 29 71
2018 Information management 68 32 18
2018 Information technology 70 30 20
2018 Project management 81 19 27
2018 None of the above 63 37 33

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 55
2022 Communications or public affairs 0 100 15
2022 Administration and operations 0 100 70
2022 Human resources 3 97 30
2022 Financial management 0 100 35
2022 Procurement 3 97 75
2022 Real property 0 100 60
2022 Information technology 0 100 20
2022 Policy 0 100 15
2022 Project management 5 95 45
2022 Other services to the public 8 92 15
2022 None of the above 13 87 35

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 27 73 55
2022 Communications or public affairs 52 48 15
2022 Administration and operations 23 77 70
2022 Human resources 10 90 30
2022 Financial management 21 79 35
2022 Procurement 24 76 75
2022 Real property 13 87 60
2022 Information technology 9 91 20
2022 Policy 23 77 15
2022 Project management 13 87 45
2022 Other services to the public 39 61 15
2022 None of the above 20 80 35
2020 Administration and operations 12 88 101
2020 Procurement 11 89 77
2020 Real property 17 83 70
2019 Client contact centre 10 90 50
2019 Communications or public affairs 0 100 14
2019 Other services to the public 0 100 16
2019 None of the above 26 74 30
2018 Client contact centre 20 80 34
2018 Administration and operations 14 86 84
2018 Human resources 20 80 35
2018 Financial management 19 81 27
2018 Procurement 11 89 48
2018 Real property 13 87 71
2018 Information management 40 60 18

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 25 17 14 3 3 30 9 68 9 825
2022 Compliance, inspection and enforcement 15 15 16 8 2 35 10 54 18 90
2022 Communications or public affairs 12 12 11 2 2 52 8 61 11 380
2022 Access to information and privacy 14 20 9 1 0 40 14 77 3 65
2022 Security 17 21 16 4 1 33 8 65 8 190
2022 Science and technology 18 23 14 5 2 35 4 66 12 105
2022 Administration and operations 23 15 14 3 2 35 8 67 8 1650
2022 Human resources 23 15 11 3 1 38 8 71 8 565
2022 Financial management 19 18 12 2 2 38 9 69 7 520
2022 Procurement 21 16 16 2 2 35 8 64 7 1310
2022 Real property 20 18 16 3 3 33 7 63 10 1090
2022 Materiel management 24 14 27 3 2 23 6 55 7 40
2022 Information management 23 19 17 1 1 30 8 69 3 185
2022 Information technology 18 16 16 2 2 38 9 64 7 415
2022 Internal audit 16 20 15 3 0 37 8 67 5 60
2022 Evaluation 22 16 11 2 0 49 0 74 5 35
2022 Data sciences 18 10 19 2 4 41 5 52 12 45
2022 Policy 11 12 14 4 4 48 7 51 17 175
2022 Project management 18 16 17 3 2 39 5 60 9 685
2022 Other services to the public 20 14 14 2 3 39 9 64 10 305
2022 None of the above 16 14 12 1 2 45 10 65 7 610
2020 Client contact centre 28 17 15 2 3 27 7 68 8 955
2020 Compliance, inspection and enforcement 21 15 16 6 0 34 7 62 10 83
2020 Communications or public affairs 14 12 11 1 1 52 8 65 7 400
2020 Access to information and privacy 29 18 15 3 2 31 3 71 7 62
2020 Security 24 19 20 3 3 28 3 63 9 258
2020 Science and technology 11 16 19 2 2 36 13 54 8 108
2020 Library services 9 5 20 0 0 45 20 42 0 20
2020 Legal services 28 14 5 0 0 43 10 90 0 21
2020 Administration and operations 28 17 17 2 2 28 6 69 6 2049
2020 Human resources 26 18 14 3 2 32 6 70 7 669
2020 Financial management 26 16 13 2 1 33 9 72 5 588
2020 Procurement 31 16 17 2 1 27 6 70 5 1380
2020 Real property 23 17 18 3 3 29 6 63 9 1424
2020 Materiel management 27 18 16 6 2 25 7 65 11 53
2020 Information management 30 19 12 3 1 28 6 76 6 267
2020 Information technology 23 14 18 2 2 34 7 62 7 465
2020 Internal audit 21 10 25 3 0 29 12 52 5 68
2020 Evaluation 24 13 7 7 0 42 7 73 14 27
2020 Data sciences 13 16 11 4 7 40 9 56 22 45
2020 Policy 12 13 15 4 3 42 11 53 16 181
2020 Project management 19 17 19 3 2 33 7 60 8 758
2020 Other services to the public 22 15 12 4 1 38 7 68 10 306
2020 None of the above 19 13 13 1 1 45 9 67 5 830
2019 Client contact centre 24 17 18 2 2 27 10 64 7 895
2019 Compliance, inspection and enforcement 18 17 12 3 3 34 13 65 11 100
2019 Communications or public affairs 16 14 16 2 1 41 9 61 7 389
2019 Access to information and privacy 23 25 22 3 1 16 10 65 6 64
2019 Security 23 15 27 2 3 21 8 54 8 228
2019 Science and technology 16 19 21 3 2 29 10 56 9 101
2019 Library services 18 4 12 0 5 42 19 56 12 23
2019 Legal services 18 14 8 11 0 38 11 63 22 27
2019 Administration and operations 26 15 20 3 3 26 8 61 9 1883
2019 Human resources 21 18 19 3 2 28 9 61 8 672
2019 Financial management 23 16 19 3 2 30 7 62 8 598
2019 Procurement 27 16 19 3 2 26 7 65 7 1242
2019 Real property 22 17 22 3 4 27 6 57 10 1307
2019 Materiel management 29 19 30 1 3 14 5 58 6 57
2019 Information management 23 19 19 3 2 27 8 63 8 246
2019 Information technology 20 13 22 3 3 31 9 55 9 448
2019 Internal audit 17 14 4 0 3 52 11 80 8 66
2019 Evaluation 13 8 15 16 4 44 0 37 35 25
2019 Data sciences 20 9 14 5 6 37 9 54 20 46
2019 Policy 15 15 22 1 6 32 10 50 13 160
2019 Project management 17 17 21 3 3 30 8 56 10 635
2019 Other services to the public 22 16 18 2 3 28 11 63 7 368
2019 None of the above 17 12 18 2 2 37 11 57 8 836
2018 Client contact centre 22 20 23 3 2 24 6 60 7 655
2018 Compliance, inspection and enforcement 12 14 32 4 6 28 4 38 15 65
2018 Communications or public affairs 9 15 20 2 2 47 6 51 7 329
2018 Access to information and privacy 23 17 26 3 4 23 3 55 10 58
2018 Security 17 21 31 3 5 18 4 49 11 206
2018 Science and technology 12 27 24 4 1 26 6 57 8 80
2018 Library services 15 5 10 0 0 64 5 66 0 19
2018 Legal services 24 29 11 5 5 23 4 72 13 21
2018 Administration and operations 21 18 21 3 3 28 7 60 8 1527
2018 Human resources 17 19 21 3 2 30 7 58 8 554
2018 Financial management 19 22 21 1 3 28 7 62 6 542
2018 Procurement 23 19 23 2 2 25 5 61 5 1127
2018 Real property 19 19 24 3 3 26 4 56 9 1117
2018 Materiel management 30 17 21 1 3 19 8 66 6 59
2018 Information management 22 19 19 2 4 26 7 61 10 238
2018 Information technology 18 20 21 3 2 29 6 59 8 410
2018 Internal audit 14 18 15 4 2 39 9 60 10 54
2018 Evaluation 11 22 7 4 0 53 4 75 9 27
2018 Data sciences 23 12 24 0 0 32 9 59 0 30
2018 Policy 12 17 21 2 3 39 7 53 8 151
2018 Project management 18 20 19 5 3 31 5 58 11 574
2018 Other services to the public 25 18 16 3 1 32 6 68 7 242
2018 None of the above 13 15 19 5 3 39 6 51 14 603

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 32 12 2 3 11 3 80 6 825
2022 Compliance, inspection and enforcement 39 29 12 4 2 11 2 79 7 90
2022 Communications or public affairs 22 39 11 3 3 21 1 78 8 380
2022 Access to information and privacy 41 39 6 0 0 13 2 93 0 65
2022 Security 33 29 16 5 3 11 4 72 9 190
2022 Science and technology 32 43 9 3 3 10 1 83 7 105
2022 Library services 28 30 11 4 5 22 0 74 11 20
2022 Administration and operations 40 31 12 3 2 11 2 81 5 1650
2022 Human resources 38 34 12 2 1 12 1 83 4 565
2022 Financial management 39 36 8 3 1 12 2 86 5 520
2022 Procurement 41 30 13 3 2 9 2 80 5 1310
2022 Real property 34 33 13 4 3 11 2 78 7 1090
2022 Materiel management 41 27 25 0 2 4 0 71 2 40
2022 Information management 34 39 11 0 1 11 2 85 2 185
2022 Information technology 36 31 14 3 2 12 2 78 6 415
2022 Internal audit 40 27 17 0 0 12 4 79 0 60
2022 Evaluation 45 33 9 2 3 7 0 85 5 35
2022 Data sciences 35 27 19 5 2 12 0 70 8 45
2022 Policy 24 34 14 8 1 17 2 71 11 175
2022 Project management 35 34 13 5 2 10 1 78 7 685
2022 Other services to the public 40 27 12 3 3 15 1 79 7 305
2022 None of the above 32 27 15 1 2 21 2 76 4 605
2020 Client contact centre 44 28 13 2 3 9 1 80 6 952
2020 Compliance, inspection and enforcement 37 26 21 4 4 8 0 69 8 83
2020 Communications or public affairs 26 33 13 2 1 24 2 79 3 399
2020 Access to information and privacy 42 27 19 2 3 5 2 74 5 62
2020 Security 38 29 16 3 2 11 0 76 7 262
2020 Science and technology 29 32 25 1 3 11 0 68 4 108
2020 Library services 29 25 20 5 5 15 0 65 12 20
2020 Legal services 52 24 5 0 0 19 0 94 0 21
2020 Administration and operations 44 29 12 2 2 10 1 82 4 2048
2020 Human resources 45 29 13 3 1 8 0 81 5 666
2020 Financial management 43 32 12 2 1 8 1 83 3 590
2020 Procurement 47 26 12 2 1 9 2 82 4 1382
2020 Real property 38 29 16 3 2 10 1 76 6 1429
2020 Materiel management 45 29 13 6 0 5 2 80 7 53
2020 Information management 42 33 12 3 0 10 0 84 3 270
2020 Information technology 38 29 17 1 2 12 1 78 3 465
2020 Internal audit 37 22 27 2 0 12 1 68 2 68
2020 Evaluation 45 31 3 3 0 18 0 92 4 27
2020 Data sciences 28 29 14 7 5 18 0 69 14 45
2020 Policy 26 32 17 7 3 15 1 68 12 181
2020 Project management 34 31 17 3 2 12 1 74 6 758
2020 Other services to the public 39 28 13 3 1 15 1 79 6 305
2020 None of the above 36 30 12 2 0 18 2 81 3 829
2019 Client contact centre 39 29 14 3 2 12 1 78 6 895
2019 Compliance, inspection and enforcement 44 21 13 5 2 14 1 77 8 100
2019 Communications or public affairs 28 33 15 2 1 20 1 78 4 391
2019 Access to information and privacy 36 26 24 1 1 7 5 70 3 65
2019 Security 33 27 24 2 3 8 2 67 6 229
2019 Science and technology 28 33 22 2 2 9 3 70 5 101
2019 Library services 39 19 15 0 4 23 0 75 5 23
2019 Legal services 36 25 7 8 0 20 4 80 10 27
2019 Administration and operations 42 25 16 3 2 10 2 76 6 1880
2019 Human resources 35 30 17 2 2 11 2 75 5 668
2019 Financial management 36 32 15 3 2 11 1 77 6 597
2019 Procurement 43 28 15 3 2 9 1 78 5 1238
2019 Real property 34 29 20 3 3 10 1 71 7 1304
2019 Materiel management 45 29 15 5 0 3 3 79 5 58
2019 Information management 37 32 16 1 1 10 2 78 3 245
2019 Information technology 37 26 17 3 2 13 2 75 6 450
2019 Internal audit 36 32 9 3 0 18 1 85 4 67
2019 Evaluation 25 20 31 8 4 12 0 52 13 25
2019 Data sciences 41 17 12 7 4 19 0 71 14 46
2019 Policy 25 30 22 1 7 12 3 65 10 159
2019 Project management 33 34 17 3 3 10 1 75 6 632
2019 Other services to the public 36 29 17 3 2 13 1 75 5 367
2019 None of the above 33 24 17 3 2 20 2 73 6 838
2018 Client contact centre 30 35 18 3 2 11 1 75 5 655
2018 Compliance, inspection and enforcement 20 37 22 4 4 12 0 65 10 65
2018 Communications or public affairs 19 35 18 3 2 22 1 70 6 330
2018 Access to information and privacy 29 38 18 2 4 10 0 74 6 58
2018 Security 27 32 26 5 2 8 0 64 8 208
2018 Science and technology 19 43 18 6 0 11 3 71 7 81
2018 Library services 24 25 15 0 0 36 0 76 0 20
2018 Legal services 32 29 11 5 0 24 0 80 6 21
2018 Administration and operations 32 33 18 2 3 10 2 74 6 1528
2018 Human resources 29 35 17 4 3 11 1 73 7 551
2018 Financial management 32 38 16 2 2 8 1 78 5 540
2018 Procurement 38 31 17 3 1 9 1 76 5 1128
2018 Real property 31 33 21 3 3 9 1 71 6 1115
2018 Materiel management 41 28 18 3 3 6 1 75 6 60
2018 Information management 36 32 13 3 4 11 1 77 7 237
2018 Information technology 31 33 19 3 2 11 1 73 6 409
2018 Internal audit 36 25 8 2 2 27 0 84 5 54
2018 Evaluation 15 40 7 0 0 34 4 88 0 27
2018 Data sciences 31 18 24 0 0 26 0 67 0 30
2018 Policy 23 32 19 6 2 19 0 67 10 151
2018 Project management 30 34 14 4 3 14 0 75 9 571
2018 Other services to the public 37 27 19 3 1 13 1 75 4 242
2018 None of the above 24 29 17 4 3 21 1 69 10 605

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 825
2022 Compliance, inspection and enforcement 9 91 90
2022 Communications or public affairs 11 89 380
2022 Access to information and privacy 8 92 65
2022 Security 7 93 190
2022 Science and technology 7 93 105
2022 Library services 11 89 20
2022 Legal services 6 94 15
2022 Administration and operations 11 89 1650
2022 Human resources 12 88 565
2022 Financial management 9 91 520
2022 Procurement 10 90 1315
2022 Real property 9 91 1090
2022 Materiel management 15 85 40
2022 Information management 14 86 185
2022 Information technology 10 90 415
2022 Internal audit 8 92 60
2022 Evaluation 15 85 35
2022 Data sciences 4 96 45
2022 Policy 13 87 175
2022 Project management 10 90 685
2022 Other services to the public 11 89 305
2022 None of the above 9 91 605
2020 Client contact centre 14 86 955
2020 Compliance, inspection and enforcement 15 85 83
2020 Communications or public affairs 10 90 401
2020 Access to information and privacy 21 79 62
2020 Security 20 80 261
2020 Science and technology 11 89 107
2020 Library services 15 85 20
2020 Legal services 24 76 21
2020 Administration and operations 14 86 2044
2020 Human resources 17 83 667
2020 Financial management 12 88 588
2020 Procurement 14 86 1380
2020 Real property 12 88 1422
2020 Materiel management 11 89 53
2020 Information management 17 83 269
2020 Information technology 13 87 467
2020 Internal audit 6 94 68
2020 Evaluation 14 86 27
2020 Data sciences 9 91 45
2020 Policy 11 89 181
2020 Project management 12 88 755
2020 Other services to the public 15 85 307
2020 None of the above 10 90 831
2019 Client contact centre 16 84 900
2019 Compliance, inspection and enforcement 21 79 100
2019 Communications or public affairs 14 86 391
2019 Access to information and privacy 19 81 64
2019 Security 17 83 229
2019 Science and technology 11 89 100
2019 Library services 14 86 23
2019 Legal services 21 79 27
2019 Administration and operations 15 85 1888
2019 Human resources 14 86 670
2019 Financial management 14 86 596
2019 Procurement 14 86 1243
2019 Real property 13 87 1308
2019 Materiel management 13 87 58
2019 Information management 16 84 246
2019 Information technology 13 87 450
2019 Internal audit 13 87 66
2019 Evaluation 4 96 25
2019 Data sciences 13 87 46
2019 Policy 20 80 160
2019 Project management 12 88 636
2019 Other services to the public 16 84 368
2019 None of the above 14 86 837

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 54 46 90
2022 Communications or public affairs 58 42 45
2022 Security 81 19 15
2022 Administration and operations 59 41 175
2022 Human resources 70 30 70
2022 Financial management 62 38 50
2022 Procurement 58 42 135
2022 Real property 64 36 95
2022 Information management 76 24 25
2022 Information technology 46 54 45
2022 Policy 70 30 20
2022 Project management 68 32 65
2022 Other services to the public 64 36 35
2022 None of the above 67 33 55
2020 Client contact centre 45 55 135
2020 Compliance, inspection and enforcement 93 7 12
2020 Communications or public affairs 44 56 41
2020 Access to information and privacy 31 69 13
2020 Security 51 49 53
2020 Science and technology 55 45 12
2020 Administration and operations 43 57 277
2020 Human resources 47 53 112
2020 Financial management 42 58 71
2020 Procurement 41 59 190
2020 Real property 50 50 170
2020 Information management 32 68 44
2020 Information technology 37 63 64
2020 Policy 57 43 21
2020 Project management 43 57 92
2020 Other services to the public 49 51 47
2020 None of the above 52 48 85

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 82 18 90
2022 Communications or public affairs 78 22 45
2022 Security 71 29 15
2022 Administration and operations 75 25 175
2022 Human resources 90 10 70
2022 Financial management 74 26 50
2022 Procurement 68 32 135
2022 Real property 78 22 95
2022 Information management 57 43 25
2022 Information technology 68 32 45
2022 Policy 78 22 20
2022 Project management 78 22 65
2022 Other services to the public 77 23 35
2022 None of the above 80 20 55
2020 Client contact centre 80 20 135
2020 Compliance, inspection and enforcement 73 27 11
2020 Communications or public affairs 85 15 41
2020 Access to information and privacy 84 16 13
2020 Security 83 17 53
2020 Science and technology 93 7 12
2020 Administration and operations 78 22 277
2020 Human resources 85 15 113
2020 Financial management 82 18 71
2020 Procurement 82 18 187
2020 Real property 82 18 168
2020 Information management 68 32 45
2020 Information technology 76 24 64
2020 Policy 81 19 21
2020 Project management 83 17 91
2020 Other services to the public 92 8 47
2020 None of the above 82 18 85
2019 Client contact centre 79 21 143
2019 Compliance, inspection and enforcement 70 30 21
2019 Communications or public affairs 88 12 57
2019 Access to information and privacy 67 33 12
2019 Security 67 33 39
2019 Science and technology 53 47 11
2019 Administration and operations 82 18 288
2019 Human resources 82 18 95
2019 Financial management 75 25 85
2019 Procurement 83 17 169
2019 Real property 78 22 170
2019 Information management 78 22 40
2019 Information technology 79 21 61
2019 Policy 81 19 32
2019 Project management 82 18 75
2019 Other services to the public 77 23 58
2019 None of the above 85 15 121

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 33 7 0 5 3 0 87 6 75
2022 Communications or public affairs 42 37 9 8 3 0 0 79 11 35
2022 Security 47 43 0 0 10 0 0 90 10 10
2022 Administration and operations 49 35 8 6 3 0 0 84 9 130
2022 Human resources 64 18 7 4 6 0 0 83 11 65
2022 Financial management 44 41 5 8 3 0 0 84 11 35
2022 Procurement 56 25 12 5 2 1 0 81 7 95
2022 Real property 51 35 3 6 6 0 0 86 11 75
2022 Information management 77 23 0 0 0 0 0 100 0 15
2022 Information technology 75 20 2 0 0 3 0 97 0 30
2022 Policy 35 58 8 0 0 0 0 92 0 15
2022 Project management 42 36 11 7 2 2 0 79 9 55
2022 Other services to the public 28 36 7 15 10 4 0 67 26 25
2022 None of the above 45 35 6 6 5 0 2 82 11 45
2020 Client contact centre 63 24 6 5 2 0 0 87 7 108
2020 Communications or public affairs 45 37 6 9 3 0 0 82 12 35
2020 Access to information and privacy 54 37 0 0 9 0 0 91 9 11
2020 Security 37 37 10 9 5 2 0 76 14 43
2020 Science and technology 67 18 7 0 7 0 0 85 7 11
2020 Administration and operations 58 35 4 2 1 0 0 93 4 221
2020 Human resources 53 31 10 5 2 0 0 83 7 95
2020 Financial management 50 35 8 3 2 0 2 86 5 58
2020 Procurement 56 34 5 2 1 0 1 91 3 152
2020 Real property 55 29 7 5 1 2 1 86 7 136
2020 Information management 65 29 6 0 0 0 0 94 0 30
2020 Information technology 61 33 4 0 0 2 0 96 0 48
2020 Policy 59 41 0 0 0 0 0 100 0 17
2020 Project management 47 34 13 5 0 0 0 82 5 75
2020 Other services to the public 45 41 2 7 2 2 0 88 9 42
2020 None of the above 48 38 3 7 1 0 3 89 9 69
2019 Client contact centre 49 35 8 5 2 0 1 85 7 111
2019 Compliance, inspection and enforcement 34 59 0 0 8 0 0 92 8 15
2019 Communications or public affairs 41 36 6 12 2 2 0 79 15 48
2019 Security 53 25 11 8 0 0 3 80 9 27
2019 Administration and operations 55 30 7 5 2 0 0 85 8 233
2019 Human resources 56 32 5 4 1 0 1 89 5 78
2019 Financial management 45 31 9 11 3 2 0 77 14 63
2019 Procurement 52 36 2 8 2 0 0 88 10 139
2019 Real property 50 26 10 11 3 0 1 76 14 131
2019 Information management 73 17 4 6 0 0 0 91 6 32
2019 Information technology 47 35 4 5 7 2 0 84 12 46
2019 Policy 52 20 4 20 4 0 0 72 24 25
2019 Project management 52 32 8 5 3 0 0 83 8 61
2019 Other services to the public 67 20 7 4 2 0 0 87 6 44
2019 None of the above 48 31 7 13 1 0 1 79 14 100

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 35 6 2 2 3 4 89 5 825
2022 Compliance, inspection and enforcement 42 38 7 3 2 3 5 87 5 90
2022 Communications or public affairs 47 41 4 3 1 2 2 92 4 380
2022 Access to information and privacy 55 33 6 0 2 3 1 92 2 65
2022 Security 53 27 11 4 2 1 1 82 6 190
2022 Science and technology 45 39 6 3 0 3 5 91 3 105
2022 Library services 44 40 6 4 0 6 0 90 4 20
2022 Legal services 47 28 19 5 0 0 0 76 5 15
2022 Administration and operations 53 31 6 3 1 3 3 89 4 1650
2022 Human resources 57 29 7 3 1 2 2 88 5 560
2022 Financial management 45 37 7 3 2 3 4 88 5 520
2022 Procurement 51 31 8 3 1 3 3 87 5 1310
2022 Real property 52 31 8 3 1 2 3 87 5 1090
2022 Materiel management 50 26 5 8 3 0 7 82 13 40
2022 Information management 50 31 6 3 4 2 3 85 8 185
2022 Information technology 49 32 8 2 1 3 5 89 3 415
2022 Internal audit 46 35 7 4 1 4 3 87 5 60
2022 Evaluation 56 28 2 5 2 0 7 90 8 35
2022 Data sciences 36 37 13 3 2 2 8 80 5 45
2022 Policy 51 29 7 4 2 4 3 86 7 175
2022 Project management 49 33 7 5 2 2 3 86 7 685
2022 Other services to the public 51 31 6 3 2 4 3 88 5 305
2022 None of the above 45 32 7 3 3 5 5 85 7 605
2020 Client contact centre 51 30 8 4 1 2 4 86 5 954
2020 Compliance, inspection and enforcement 57 28 7 5 1 1 1 87 6 83
2020 Communications or public affairs 50 34 6 4 1 3 3 89 5 400
2020 Access to information and privacy 60 26 5 2 3 0 5 90 5 62
2020 Security 57 22 12 5 3 1 1 80 8 263
2020 Science and technology 52 32 9 4 1 0 2 86 5 108
2020 Library services 20 46 5 5 0 5 20 87 7 20
2020 Legal services 43 44 0 0 0 0 14 100 0 21
2020 Administration and operations 60 26 7 2 2 1 2 89 4 2056
2020 Human resources 57 31 6 4 1 1 1 89 5 670
2020 Financial management 54 29 7 3 1 2 3 87 5 590
2020 Procurement 58 27 7 3 1 2 2 89 4 1386
2020 Real property 52 30 7 3 2 2 3 87 6 1427
2020 Materiel management 50 28 10 5 2 3 2 83 7 52
2020 Information management 54 31 7 3 1 1 4 89 4 268
2020 Information technology 57 29 6 3 1 1 3 89 5 465
2020 Internal audit 47 27 10 7 4 4 0 77 12 68
2020 Evaluation 58 35 0 0 0 4 4 100 0 27
2020 Data sciences 58 20 7 7 5 2 2 81 12 45
2020 Policy 51 33 4 6 1 2 4 89 7 181
2020 Project management 52 32 7 4 1 1 3 87 6 753
2020 Other services to the public 49 35 8 4 1 1 2 87 5 306
2020 None of the above 51 31 7 3 2 3 3 87 5 832

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Client contact centre 54 22 6 2 16 390
2022 Compliance, inspection and enforcement 58 14 7 0 21 50
2022 Communications or public affairs 46 13 2 1 38 165
2022 Access to information and privacy 59 13 4 0 23 25
2022 Security 40 29 4 0 27 115
2022 Science and technology 52 24 3 2 19 65
2022 Library services 43 0 0 0 57 10
2022 Administration and operations 52 17 6 3 21 740
2022 Human resources 47 7 2 1 44 300
2022 Financial management 50 14 1 1 35 280
2022 Procurement 46 15 2 1 36 655
2022 Real property 55 21 6 2 17 720
2022 Materiel management 30 9 10 31 21 20
2022 Information management 37 20 19 5 19 95
2022 Information technology 42 19 3 2 35 190
2022 Internal audit 83 11 0 3 3 30
2022 Evaluation 67 22 0 0 11 15
2022 Data sciences 44 13 0 0 43 25
2022 Policy 52 27 6 1 14 85
2022 Project management 56 19 4 2 19 450
2022 Other services to the public 54 16 6 4 21 90
2022 None of the above 44 17 5 4 30 215

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 70 30 435
2022 Compliance, inspection and enforcement 59 41 55
2022 Communications or public affairs 58 42 180
2022 Access to information and privacy 63 37 30
2022 Security 55 45 115
2022 Science and technology 53 47 65
2022 Library services 47 53 10
2022 Administration and operations 63 37 775
2022 Human resources 52 48 305
2022 Financial management 46 54 280
2022 Procurement 51 49 675
2022 Real property 60 40 785
2022 Materiel management 78 22 35
2022 Information management 72 28 115
2022 Information technology 51 49 190
2022 Internal audit 72 28 30
2022 Evaluation 71 29 20
2022 Data sciences 52 48 25
2022 Policy 67 33 85
2022 Project management 60 40 470
2022 Other services to the public 71 29 130
2022 None of the above 58 42 245

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 36 64 435
2022 Compliance, inspection and enforcement 40 60 55
2022 Communications or public affairs 38 62 180
2022 Access to information and privacy 42 58 30
2022 Security 35 65 115
2022 Science and technology 47 53 65
2022 Library services 20 80 10
2022 Administration and operations 38 62 780
2022 Human resources 44 56 305
2022 Financial management 42 58 280
2022 Procurement 38 62 675
2022 Real property 43 57 780
2022 Materiel management 25 75 35
2022 Information management 34 66 115
2022 Information technology 35 65 195
2022 Internal audit 24 76 30
2022 Evaluation 68 32 20
2022 Data sciences 28 72 25
2022 Policy 37 63 85
2022 Project management 41 59 465
2022 Other services to the public 45 55 130
2022 None of the above 39 61 245

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 51 49 435
2022 Compliance, inspection and enforcement 60 40 55
2022 Communications or public affairs 63 37 180
2022 Access to information and privacy 76 24 30
2022 Security 50 50 115
2022 Science and technology 63 37 65
2022 Library services 30 70 10
2022 Administration and operations 59 41 780
2022 Human resources 74 26 305
2022 Financial management 69 31 280
2022 Procurement 65 35 675
2022 Real property 68 32 780
2022 Materiel management 41 59 35
2022 Information management 52 48 115
2022 Information technology 61 39 195
2022 Internal audit 55 45 30
2022 Evaluation 72 28 20
2022 Data sciences 63 37 25
2022 Policy 67 33 85
2022 Project management 70 30 465
2022 Other services to the public 45 55 130
2022 None of the above 53 47 245

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 36 64 435
2022 Compliance, inspection and enforcement 42 58 55
2022 Communications or public affairs 41 59 180
2022 Access to information and privacy 31 69 30
2022 Security 37 63 115
2022 Science and technology 57 43 65
2022 Library services 20 80 10
2022 Administration and operations 41 59 780
2022 Human resources 55 45 305
2022 Financial management 50 50 280
2022 Procurement 46 54 675
2022 Real property 54 46 780
2022 Materiel management 48 52 35
2022 Information management 38 62 115
2022 Information technology 45 55 195
2022 Internal audit 30 70 30
2022 Evaluation 58 42 20
2022 Data sciences 45 55 25
2022 Policy 50 50 85
2022 Project management 58 42 465
2022 Other services to the public 36 64 130
2022 None of the above 39 61 245

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 15 85 435
2022 Compliance, inspection and enforcement 27 73 55
2022 Communications or public affairs 17 83 180
2022 Access to information and privacy 8 92 30
2022 Security 19 81 115
2022 Science and technology 26 74 65
2022 Library services 20 80 10
2022 Administration and operations 15 85 780
2022 Human resources 21 79 305
2022 Financial management 20 80 280
2022 Procurement 24 76 675
2022 Real property 32 68 780
2022 Materiel management 28 72 35
2022 Information management 19 81 115
2022 Information technology 22 78 195
2022 Internal audit 14 86 30
2022 Evaluation 15 85 20
2022 Data sciences 7 93 25
2022 Policy 20 80 85
2022 Project management 30 70 465
2022 Other services to the public 21 79 130
2022 None of the above 22 78 245

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 23 77 435
2022 Compliance, inspection and enforcement 37 63 55
2022 Communications or public affairs 30 70 180
2022 Access to information and privacy 22 78 30
2022 Security 40 60 115
2022 Science and technology 33 67 65
2022 Library services 29 71 10
2022 Administration and operations 33 67 780
2022 Human resources 32 68 305
2022 Financial management 40 60 280
2022 Procurement 37 63 675
2022 Real property 42 58 780
2022 Materiel management 47 53 35
2022 Information management 28 72 115
2022 Information technology 26 74 195
2022 Internal audit 25 75 30
2022 Evaluation 15 85 20
2022 Data sciences 19 81 25
2022 Policy 35 65 85
2022 Project management 36 64 465
2022 Other services to the public 27 73 130
2022 None of the above 29 71 245

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 435
2022 Compliance, inspection and enforcement 16 84 55
2022 Communications or public affairs 12 88 180
2022 Access to information and privacy 16 84 30
2022 Security 26 74 115
2022 Science and technology 16 84 65
2022 Library services 22 78 10
2022 Administration and operations 15 85 780
2022 Human resources 13 87 305
2022 Financial management 19 81 280
2022 Procurement 14 86 675
2022 Real property 22 78 780
2022 Materiel management 34 66 35
2022 Information management 13 87 115
2022 Information technology 9 91 195
2022 Internal audit 7 93 30
2022 Evaluation 6 94 20
2022 Data sciences 16 84 25
2022 Policy 11 89 85
2022 Project management 20 80 465
2022 Other services to the public 16 84 130
2022 None of the above 15 85 245

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 15 85 435
2022 Compliance, inspection and enforcement 17 83 55
2022 Communications or public affairs 18 82 180
2022 Access to information and privacy 31 69 30
2022 Security 20 80 115
2022 Science and technology 22 78 65
2022 Library services 40 60 10
2022 Administration and operations 16 84 780
2022 Human resources 13 87 305
2022 Financial management 12 88 280
2022 Procurement 13 87 675
2022 Real property 23 77 780
2022 Materiel management 47 53 35
2022 Information management 32 68 115
2022 Information technology 15 85 195
2022 Internal audit 18 82 30
2022 Evaluation 24 76 20
2022 Data sciences 16 84 25
2022 Policy 8 92 85
2022 Project management 19 81 465
2022 Other services to the public 35 65 130
2022 None of the above 22 78 245

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 435
2022 Compliance, inspection and enforcement 9 91 55
2022 Communications or public affairs 6 94 180
2022 Access to information and privacy 19 81 30
2022 Security 17 83 115
2022 Science and technology 6 94 65
2022 Library services 12 88 10
2022 Administration and operations 11 89 780
2022 Human resources 9 91 305
2022 Financial management 9 91 280
2022 Procurement 8 92 675
2022 Real property 13 87 780
2022 Materiel management 11 89 35
2022 Information management 10 90 115
2022 Information technology 6 94 195
2022 Internal audit 3 97 30
2022 Evaluation 5 95 20
2022 Data sciences 5 95 25
2022 Policy 3 97 85
2022 Project management 11 89 465
2022 Other services to the public 12 88 130
2022 None of the above 10 90 245

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 17 83 435
2022 Compliance, inspection and enforcement 17 83 55
2022 Communications or public affairs 18 82 180
2022 Access to information and privacy 19 81 30
2022 Security 33 67 115
2022 Science and technology 22 78 65
2022 Library services 12 88 10
2022 Administration and operations 19 81 780
2022 Human resources 15 85 305
2022 Financial management 22 78 280
2022 Procurement 22 78 675
2022 Real property 27 73 780
2022 Materiel management 22 78 35
2022 Information management 21 79 115
2022 Information technology 21 79 195
2022 Internal audit 31 69 30
2022 Evaluation 30 70 20
2022 Data sciences 18 82 25
2022 Policy 17 83 85
2022 Project management 22 78 465
2022 Other services to the public 17 83 130
2022 None of the above 18 82 245

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 32 68 435
2022 Compliance, inspection and enforcement 23 77 55
2022 Communications or public affairs 26 74 180
2022 Access to information and privacy 17 83 30
2022 Security 25 75 115
2022 Science and technology 25 75 65
2022 Library services 12 88 10
2022 Administration and operations 32 68 780
2022 Human resources 27 73 305
2022 Financial management 29 71 280
2022 Procurement 28 72 675
2022 Real property 26 74 780
2022 Materiel management 20 80 35
2022 Information management 39 61 115
2022 Information technology 17 83 195
2022 Internal audit 44 56 30
2022 Evaluation 36 64 20
2022 Data sciences 12 88 25
2022 Policy 25 75 85
2022 Project management 23 77 465
2022 Other services to the public 38 62 130
2022 None of the above 30 70 245

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 435
2022 Compliance, inspection and enforcement 9 91 55
2022 Communications or public affairs 4 96 180
2022 Access to information and privacy 0 100 30
2022 Security 3 97 115
2022 Science and technology 3 97 65
2022 Library services 10 90 10
2022 Administration and operations 3 97 780
2022 Human resources 2 98 305
2022 Financial management 2 98 280
2022 Procurement 2 98 675
2022 Real property 5 95 780
2022 Materiel management 4 96 35
2022 Information management 3 97 115
2022 Information technology 4 96 195
2022 Internal audit 2 98 30
2022 Evaluation 9 91 20
2022 Data sciences 0 100 25
2022 Policy 3 97 85
2022 Project management 4 96 465
2022 Other services to the public 4 96 130
2022 None of the above 7 93 245

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 25 75 435
2022 Compliance, inspection and enforcement 9 91 55
2022 Communications or public affairs 16 84 180
2022 Access to information and privacy 12 88 30
2022 Security 15 85 115
2022 Science and technology 12 88 65
2022 Library services 11 89 10
2022 Administration and operations 21 79 780
2022 Human resources 12 88 305
2022 Financial management 12 88 280
2022 Procurement 18 82 675
2022 Real property 11 89 780
2022 Materiel management 7 93 35
2022 Information management 13 87 115
2022 Information technology 16 84 195
2022 Internal audit 32 68 30
2022 Evaluation 17 83 20
2022 Data sciences 26 74 25
2022 Policy 18 82 85
2022 Project management 12 88 465
2022 Other services to the public 22 78 130
2022 None of the above 20 80 245

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 67 15 4 0 3 0 10 92 3 435
2022 Compliance, inspection and enforcement 86 5 2 0 2 0 6 96 2 55
2022 Communications or public affairs 77 11 3 1 0 1 6 95 2 180
2022 Access to information and privacy 71 17 7 0 0 0 5 93 0 30
2022 Security 70 13 8 1 6 0 3 85 7 115
2022 Science and technology 85 9 2 1 0 0 3 97 1 65
2022 Library services 79 10 0 0 0 0 11 100 0 10
2022 Administration and operations 74 12 5 1 3 0 5 90 4 780
2022 Human resources 76 14 4 3 2 0 1 91 4 305
2022 Financial management 78 17 1 1 1 0 1 96 3 280
2022 Procurement 81 10 4 1 1 1 2 94 2 675
2022 Real property 77 11 6 1 1 0 4 92 2 785
2022 Materiel management 48 15 9 0 0 4 24 87 0 35
2022 Information management 59 21 5 0 2 1 12 92 2 115
2022 Information technology 84 10 1 0 1 1 2 97 2 195
2022 Internal audit 85 12 0 0 3 0 0 97 3 30
2022 Evaluation 67 19 6 0 0 0 8 94 0 20
2022 Data sciences 59 18 17 0 6 0 0 77 6 25
2022 Policy 84 13 1 0 1 0 1 98 1 85
2022 Project management 81 14 2 0 1 0 1 96 2 470
2022 Other services to the public 56 15 4 3 4 1 17 86 9 130
2022 None of the above 67 13 6 2 2 0 10 89 4 245

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 9 17 16 42 4 8 67 14 435
2022 Compliance, inspection and enforcement 2 11 13 20 39 4 11 70 14 55
2022 Communications or public affairs 5 11 12 13 42 6 11 66 19 180
2022 Access to information and privacy 3 24 16 14 36 0 7 54 29 30
2022 Security 1 9 23 15 45 3 4 65 11 115
2022 Science and technology 6 12 11 18 42 1 9 67 20 65
2022 Library services 0 0 10 0 79 0 11 89 0 10
2022 Administration and operations 6 11 13 15 48 3 4 68 18 775
2022 Human resources 6 9 15 16 49 4 1 69 16 305
2022 Financial management 7 15 10 14 47 4 3 66 23 280
2022 Procurement 4 11 15 16 48 2 4 68 15 675
2022 Real property 6 14 18 14 38 3 7 57 22 785
2022 Materiel management 2 18 13 16 31 3 16 59 25 35
2022 Information management 5 15 14 21 31 4 10 61 23 115
2022 Information technology 3 11 12 15 48 3 7 71 16 195
2022 Internal audit 4 15 18 10 51 2 0 62 19 30
2022 Evaluation 0 18 9 20 42 10 0 69 20 20
2022 Data sciences 9 15 15 15 43 0 4 60 25 25
2022 Policy 10 26 12 20 32 1 0 52 36 85
2022 Project management 7 15 14 15 43 3 3 62 23 470
2022 Other services to the public 3 9 17 11 35 5 20 62 16 130
2022 None of the above 3 8 16 12 47 2 13 70 12 245

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 13 18 14 41 5 6 62 19 435
2022 Compliance, inspection and enforcement 4 8 28 17 36 5 3 57 12 55
2022 Communications or public affairs 11 14 10 21 32 6 6 61 28 180
2022 Access to information and privacy 19 19 19 21 14 5 3 38 41 30
2022 Security 5 15 18 9 47 4 3 59 21 115
2022 Science and technology 12 20 9 21 31 5 3 56 34 65
2022 Library services 12 10 10 10 47 0 11 64 25 10
2022 Administration and operations 7 16 16 14 42 4 1 58 25 780
2022 Human resources 10 19 16 20 30 4 1 53 30 305
2022 Financial management 8 18 11 17 41 5 0 61 28 280
2022 Procurement 7 17 14 18 40 3 1 61 24 675
2022 Real property 8 19 24 14 29 3 3 46 29 785
2022 Materiel management 2 17 15 13 36 5 12 59 24 35
2022 Information management 5 12 19 17 34 7 6 59 19 115
2022 Information technology 7 14 20 16 41 2 1 58 22 195
2022 Internal audit 4 29 9 4 55 0 0 58 33 30
2022 Evaluation 5 14 22 18 36 5 0 57 20 20
2022 Data sciences 12 17 17 12 34 8 0 49 32 25
2022 Policy 6 24 11 13 40 6 0 57 31 85
2022 Project management 6 22 19 17 32 2 1 51 29 470
2022 Other services to the public 5 13 14 15 31 12 11 59 23 130
2022 None of the above 7 13 21 12 35 4 7 53 23 245
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 29 6 4 4 2 1 85 8 830
2022 Compliance, inspection and enforcement 53 34 3 3 3 3 0 90 7 90
2022 Communications or public affairs 54 30 5 7 4 1 0 84 11 380
2022 Access to information and privacy 57 32 3 3 4 2 0 91 7 65
2022 Security 57 27 7 3 4 0 0 85 7 190
2022 Science and technology 57 32 4 3 4 0 1 89 7 105
2022 Library services 39 18 16 16 11 0 0 57 27 20
2022 Legal services 53 26 6 7 0 0 7 85 8 15
2022 Administration and operations 60 25 5 5 3 1 1 87 8 1650
2022 Human resources 61 26 4 4 4 1 0 88 8 565
2022 Financial management 57 29 6 4 4 0 1 86 8 520
2022 Procurement 60 26 4 4 4 1 0 87 8 1315
2022 Real property 56 27 7 6 3 1 1 84 9 1090
2022 Materiel management 50 29 12 2 7 0 0 79 9 40
2022 Information management 59 24 5 6 3 1 0 85 10 185
2022 Information technology 52 30 7 5 4 1 1 84 9 415
2022 Internal audit 46 33 13 4 2 0 2 81 6 60
2022 Evaluation 71 14 8 5 3 0 0 84 8 35
2022 Data sciences 59 27 7 2 5 0 0 86 7 45
2022 Policy 60 25 4 8 2 2 0 86 11 175
2022 Project management 57 28 7 4 3 1 0 86 7 685
2022 Other services to the public 59 28 3 5 4 1 0 88 9 305
2022 None of the above 56 27 6 4 5 1 1 85 9 610
2020 Client contact centre 55 26 9 5 3 1 0 82 9 955
2020 Compliance, inspection and enforcement 59 29 11 0 1 0 0 88 1 81
2020 Communications or public affairs 53 29 9 5 2 1 1 83 8 397
2020 Access to information and privacy 55 27 5 10 3 0 0 82 13 62
2020 Security 53 23 12 6 4 2 0 77 11 262
2020 Science and technology 50 35 7 6 2 0 0 85 8 107
2020 Library services 35 35 0 20 10 0 0 70 30 20
2020 Legal services 62 29 5 0 5 0 0 90 5 21
2020 Administration and operations 60 24 7 5 3 1 0 84 8 2042
2020 Human resources 57 27 8 5 2 0 1 85 7 666
2020 Financial management 55 26 8 6 2 2 0 84 8 587
2020 Procurement 56 27 8 5 3 1 0 84 8 1386
2020 Real property 53 28 9 5 5 1 0 81 10 1429
2020 Materiel management 53 29 10 6 2 0 0 82 8 53
2020 Information management 57 27 9 4 1 1 0 86 5 267
2020 Information technology 52 29 9 6 3 1 0 81 9 466
2020 Internal audit 44 32 10 5 6 1 1 79 11 68
2020 Evaluation 48 42 0 7 4 0 0 89 11 27
2020 Data sciences 53 26 7 9 5 0 0 80 14 45
2020 Policy 52 33 4 7 4 1 0 85 11 179
2020 Project management 52 32 7 5 4 1 0 84 9 754
2020 Other services to the public 46 34 10 5 4 1 0 81 8 304
2020 None of the above 52 32 7 5 3 1 0 86 8 832

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 5 10 8 34 5 34 69 15 825
2022 Compliance, inspection and enforcement 4 4 7 8 38 4 33 74 14 90
2022 Communications or public affairs 2 3 9 9 42 2 33 78 8 380
2022 Access to information and privacy 1 1 10 3 37 6 41 76 5 65
2022 Security 3 4 13 5 44 9 21 70 11 185
2022 Science and technology 6 8 6 9 41 5 26 72 20 105
2022 Library services 0 5 12 11 36 16 21 74 7 20
2022 Legal services 0 7 0 0 42 26 25 86 14 15
2022 Administration and operations 3 4 10 5 42 6 29 74 11 1650
2022 Human resources 3 5 8 4 44 5 30 75 12 565
2022 Financial management 3 6 11 6 40 5 30 70 13 520
2022 Procurement 4 5 14 6 40 7 25 68 12 1310
2022 Real property 3 5 12 7 42 5 26 70 13 1090
2022 Materiel management 3 2 14 4 45 5 26 72 8 40
2022 Information management 1 2 17 10 37 3 31 70 4 185
2022 Information technology 3 5 13 5 39 8 26 68 12 415
2022 Internal audit 4 6 8 9 46 8 20 76 13 60
2022 Evaluation 0 3 8 10 45 14 20 83 4 35
2022 Data sciences 0 6 21 7 33 7 26 60 9 45
2022 Policy 2 8 10 8 40 8 24 70 15 175
2022 Project management 3 5 12 6 43 6 26 72 11 685
2022 Other services to the public 3 7 8 4 43 3 32 73 16 305
2022 None of the above 4 2 9 4 42 5 34 76 10 605

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 39 11 4 4 3 1 81 8 825
2022 Compliance, inspection and enforcement 44 41 10 2 1 1 0 86 3 90
2022 Communications or public affairs 25 46 15 7 3 4 0 74 11 380
2022 Access to information and privacy 37 49 10 1 0 3 0 89 1 65
2022 Security 37 39 15 3 3 2 0 77 7 190
2022 Science and technology 25 46 19 3 4 3 0 74 7 105
2022 Library services 28 43 18 6 5 0 0 71 11 20
2022 Legal services 46 19 5 0 15 15 0 76 18 15
2022 Administration and operations 42 37 11 5 3 2 0 81 8 1650
2022 Human resources 39 42 12 4 2 2 0 83 6 565
2022 Financial management 39 43 12 3 2 1 0 84 5 515
2022 Procurement 41 38 12 5 2 2 0 81 7 1310
2022 Real property 40 40 12 4 1 2 0 82 6 1090
2022 Materiel management 35 30 23 11 2 0 0 64 13 40
2022 Information management 40 42 9 5 1 2 0 85 6 185
2022 Information technology 36 43 13 3 2 2 0 81 5 415
2022 Internal audit 36 45 11 5 0 1 2 84 5 60
2022 Evaluation 37 53 7 0 3 0 0 90 3 35
2022 Data sciences 39 36 11 4 5 4 0 79 10 45
2022 Policy 26 41 14 11 4 2 1 70 16 175
2022 Project management 39 40 12 5 2 2 0 81 7 685
2022 Other services to the public 33 38 15 6 4 4 0 74 10 305
2022 None of the above 33 39 14 6 5 3 0 74 11 605
2020 Client contact centre 51 35 10 2 1 1 0 87 3 957
2020 Compliance, inspection and enforcement 52 40 7 1 0 0 0 92 1 83
2020 Communications or public affairs 37 40 11 7 3 2 0 79 10 401
2020 Access to information and privacy 53 39 2 3 2 2 0 93 5 62
2020 Security 50 35 11 3 1 1 0 86 4 261
2020 Science and technology 40 50 5 3 2 1 0 91 4 108
2020 Library services 44 41 5 10 0 0 0 85 10 20
2020 Legal services 76 19 5 0 0 0 0 95 0 21
2020 Administration and operations 54 34 8 3 1 0 0 89 4 2048
2020 Human resources 55 34 6 2 1 1 0 90 3 671
2020 Financial management 57 34 5 2 1 1 0 92 3 588
2020 Procurement 56 33 7 3 1 1 0 90 3 1380
2020 Real property 49 37 8 4 2 1 0 86 5 1426
2020 Materiel management 57 31 7 3 2 2 0 88 5 53
2020 Information management 53 35 7 2 1 1 0 90 3 270
2020 Information technology 48 40 7 3 1 1 0 89 4 465
2020 Internal audit 49 42 6 2 1 0 0 91 3 67
2020 Evaluation 58 35 4 3 0 0 0 93 3 27
2020 Data sciences 46 25 18 7 4 0 0 71 11 45
2020 Policy 39 43 7 8 1 2 0 84 9 181
2020 Project management 48 38 9 4 1 1 0 86 5 755
2020 Other services to the public 45 38 9 6 1 0 0 83 7 307
2020 None of the above 42 37 12 5 2 2 0 81 7 833
2019 Client contact centre 37 39 13 6 2 2 0 78 8 890
2019 Compliance, inspection and enforcement 39 40 10 6 2 2 1 82 8 100
2019 Communications or public affairs 33 44 12 6 2 2 0 79 8 390
2019 Access to information and privacy 44 35 7 11 1 2 0 80 12 65
2019 Security 35 38 13 7 1 4 1 77 9 227
2019 Science and technology 26 51 14 6 2 2 0 78 8 99
2019 Library services 27 47 14 4 7 0 0 75 12 23
2019 Legal services 51 43 3 3 0 0 0 93 3 27
2019 Administration and operations 43 37 12 5 2 1 0 80 7 1879
2019 Human resources 39 38 14 4 2 3 0 79 6 667
2019 Financial management 44 37 10 4 3 2 0 83 7 596
2019 Procurement 44 37 10 6 1 1 0 82 7 1240
2019 Real property 35 42 14 5 2 2 0 78 7 1304
2019 Materiel management 56 33 9 2 0 0 0 90 2 58
2019 Information management 39 44 12 3 2 0 0 84 5 244
2019 Information technology 37 42 11 6 0 4 0 82 6 447
2019 Internal audit 44 38 10 8 0 0 0 82 8 67
2019 Evaluation 45 35 12 4 0 4 0 83 4 25
2019 Data sciences 26 41 10 11 4 8 0 72 17 46
2019 Policy 35 38 16 4 4 3 0 75 9 160
2019 Project management 34 40 15 6 2 2 0 76 9 630
2019 Other services to the public 35 41 13 4 4 3 0 78 9 369
2019 None of the above 31 41 16 6 3 3 0 74 9 834
2018 Client contact centre 31 43 13 7 3 3 0 76 10 657
2018 Compliance, inspection and enforcement 26 40 20 6 4 4 0 69 10 66
2018 Communications or public affairs 22 48 13 9 4 4 0 73 14 331
2018 Access to information and privacy 28 40 23 4 3 2 0 69 7 58
2018 Security 35 39 14 7 2 2 1 76 10 209
2018 Science and technology 21 53 17 4 4 1 0 74 8 82
2018 Library services 37 33 20 6 5 0 0 69 10 21
2018 Legal services 18 38 30 0 9 5 0 59 10 21
2018 Administration and operations 39 38 13 5 3 1 0 78 8 1529
2018 Human resources 33 42 16 5 2 2 0 77 7 553
2018 Financial management 38 41 9 5 3 3 0 83 8 539
2018 Procurement 38 43 11 4 2 1 0 82 6 1124
2018 Real property 33 40 15 6 3 2 0 75 9 1117
2018 Materiel management 35 39 15 3 6 3 0 76 9 60
2018 Information management 37 41 13 3 3 3 0 80 7 241
2018 Information technology 35 40 16 4 3 2 0 76 8 412
2018 Internal audit 49 31 9 3 2 6 0 86 5 54
2018 Evaluation 15 44 23 11 0 7 0 64 12 27
2018 Data sciences 36 42 14 3 0 6 0 82 3 29
2018 Policy 31 39 18 7 3 2 0 72 10 153
2018 Project management 31 43 14 6 4 3 0 76 10 574
2018 Other services to the public 33 37 15 8 5 3 0 72 12 240
2018 None of the above 27 39 17 7 6 4 0 69 13 609

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Client contact centre 15 33 37 12 3 825
2022 Compliance, inspection and enforcement 13 32 40 12 3 90
2022 Communications or public affairs 8 28 39 20 5 380
2022 Access to information and privacy 15 33 32 13 6 65
2022 Security 10 29 33 21 7 190
2022 Science and technology 9 32 38 14 7 105
2022 Library services 10 20 39 25 5 20
2022 Legal services 8 43 32 17 0 15
2022 Administration and operations 12 31 35 16 5 1650
2022 Human resources 9 32 40 15 4 565
2022 Financial management 12 30 41 12 4 520
2022 Procurement 12 28 37 18 5 1310
2022 Real property 11 31 36 16 5 1090
2022 Materiel management 15 33 32 19 2 40
2022 Information management 10 32 32 18 6 185
2022 Information technology 12 29 39 15 6 415
2022 Internal audit 11 39 36 14 0 60
2022 Evaluation 11 36 37 14 3 35
2022 Data sciences 10 20 45 20 5 45
2022 Policy 7 22 39 22 10 175
2022 Project management 10 30 37 18 4 685
2022 Other services to the public 14 28 35 18 5 305
2022 None of the above 10 25 39 20 7 605

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 55 29 8 2 2 3 1 87 5 825
2022 Compliance, inspection and enforcement 59 28 6 1 2 4 1 91 3 90
2022 Communications or public affairs 49 34 9 3 1 2 1 86 5 380
2022 Access to information and privacy 60 27 3 0 0 7 3 97 0 65
2022 Security 59 27 7 2 2 2 0 88 5 190
2022 Science and technology 53 34 5 2 3 3 1 90 5 105
2022 Library services 50 13 5 10 0 23 0 81 13 20
2022 Legal services 61 25 6 0 0 0 7 93 0 15
2022 Administration and operations 62 24 6 3 1 2 1 89 5 1650
2022 Human resources 61 26 6 2 2 2 0 89 5 565
2022 Financial management 58 26 8 3 1 2 0 87 4 520
2022 Procurement 61 24 7 2 2 2 1 88 4 1315
2022 Real property 59 26 9 3 2 2 1 87 4 1090
2022 Materiel management 63 16 19 2 0 0 0 79 2 40
2022 Information management 57 23 8 3 1 7 1 87 4 185
2022 Information technology 52 31 9 3 1 4 1 87 4 415
2022 Internal audit 56 28 6 4 3 1 2 87 7 60
2022 Evaluation 59 24 9 5 3 0 0 83 8 35
2022 Data sciences 62 22 5 2 5 4 0 87 8 45
2022 Policy 61 21 8 4 1 4 1 86 5 175
2022 Project management 56 28 9 2 2 2 0 86 5 685
2022 Other services to the public 54 32 5 3 3 2 1 89 6 305
2022 None of the above 55 27 9 3 3 3 1 85 6 610
2020 Client contact centre 54 26 10 4 2 3 1 84 6 948
2020 Compliance, inspection and enforcement 62 28 4 1 2 2 0 92 4 83
2020 Communications or public affairs 49 31 11 3 2 2 0 83 5 399
2020 Access to information and privacy 61 21 11 3 3 0 0 82 7 62
2020 Security 56 21 15 3 3 1 0 78 6 263
2020 Science and technology 46 29 11 7 2 3 3 80 9 107
2020 Library services 25 35 15 20 5 0 0 60 25 20
2020 Legal services 57 29 9 0 5 0 0 86 5 21
2020 Administration and operations 59 23 10 3 2 2 1 85 5 2041
2020 Human resources 57 28 7 3 2 1 1 87 6 662
2020 Financial management 58 26 8 3 1 3 1 87 5 587
2020 Procurement 58 25 10 3 2 3 1 86 4 1381
2020 Real property 51 29 11 3 3 3 1 82 6 1424
2020 Materiel management 47 22 15 6 2 8 0 75 9 53
2020 Information management 59 24 10 2 2 2 0 85 4 270
2020 Information technology 54 25 13 3 1 2 1 82 4 464
2020 Internal audit 49 28 10 1 6 4 1 81 8 68
2020 Evaluation 60 25 3 4 4 4 0 89 8 26
2020 Data sciences 47 35 11 7 0 0 0 82 7 45
2020 Policy 53 27 11 4 2 2 1 82 6 179
2020 Project management 51 30 11 4 2 2 0 82 6 752
2020 Other services to the public 49 28 14 5 2 1 0 78 7 305
2020 None of the above 50 28 11 3 2 5 1 83 5 828

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 27 8 6 6 2 1 79 12 825
2022 Compliance, inspection and enforcement 47 32 6 8 4 3 0 81 12 90
2022 Communications or public affairs 46 30 6 11 5 2 0 78 16 380
2022 Access to information and privacy 54 34 5 4 1 2 0 89 6 65
2022 Security 48 26 10 6 7 1 0 76 14 190
2022 Science and technology 43 35 5 9 7 1 1 79 16 105
2022 Library services 39 12 10 27 6 6 0 54 35 20
2022 Legal services 53 25 6 0 0 8 7 92 0 15
2022 Administration and operations 53 25 7 8 5 2 1 80 13 1650
2022 Human resources 54 25 7 6 6 2 0 80 13 565
2022 Financial management 50 27 9 7 5 1 1 79 12 520
2022 Procurement 53 25 7 8 6 1 0 79 14 1315
2022 Real property 50 24 9 8 6 2 1 76 14 1090
2022 Materiel management 43 29 12 4 11 0 0 72 15 40
2022 Information management 52 22 8 9 6 3 0 76 16 185
2022 Information technology 43 29 10 8 6 2 1 75 15 415
2022 Internal audit 45 25 7 13 5 0 5 73 19 60
2022 Evaluation 60 19 8 7 5 0 0 79 13 35
2022 Data sciences 45 32 12 4 7 0 0 76 11 45
2022 Policy 48 28 7 12 5 1 0 77 17 175
2022 Project management 48 26 9 10 6 1 0 75 16 685
2022 Other services to the public 49 27 9 7 5 2 0 78 13 305
2022 None of the above 50 25 10 6 9 1 0 75 15 605
2020 Client contact centre 47 26 12 7 6 2 0 75 13 953
2020 Compliance, inspection and enforcement 47 34 10 4 4 1 0 82 8 83
2020 Communications or public affairs 42 29 12 10 5 1 1 73 15 400
2020 Access to information and privacy 48 21 11 15 5 0 0 69 19 62
2020 Security 45 25 12 8 8 1 0 71 16 263
2020 Science and technology 38 30 13 14 5 1 0 68 19 108
2020 Library services 30 25 5 15 25 0 0 55 40 20
2020 Legal services 52 19 19 5 5 0 0 71 10 21
2020 Administration and operations 50 26 10 8 5 1 0 77 14 2048
2020 Human resources 46 31 9 7 4 1 1 79 12 667
2020 Financial management 46 30 10 8 3 2 1 78 12 583
2020 Procurement 47 27 11 9 5 1 0 74 14 1386
2020 Real property 42 28 12 8 8 1 0 72 16 1428
2020 Materiel management 47 22 15 11 3 2 0 70 15 53
2020 Information management 49 28 11 7 3 1 0 78 11 270
2020 Information technology 43 29 12 8 6 1 0 73 14 467
2020 Internal audit 38 32 12 6 7 3 1 74 14 68
2020 Evaluation 38 45 7 7 4 0 0 82 11 27
2020 Data sciences 40 24 14 9 14 0 0 63 23 45
2020 Policy 38 40 7 9 5 1 1 78 14 180
2020 Project management 41 33 11 9 5 1 0 74 15 754
2020 Other services to the public 42 27 15 8 7 1 0 70 15 304
2020 None of the above 42 32 9 9 6 2 0 75 15 831

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 37 14 9 5 1 1 72 14 825
2022 Compliance, inspection and enforcement 31 47 13 4 4 1 0 79 8 90
2022 Communications or public affairs 23 40 13 16 7 1 0 63 23 380
2022 Access to information and privacy 32 45 11 5 0 7 1 83 5 65
2022 Security 32 39 13 8 5 2 1 73 13 190
2022 Science and technology 25 47 10 6 11 0 1 73 17 105
2022 Library services 17 34 28 16 5 0 0 51 20 20
2022 Legal services 49 32 0 7 12 0 0 81 19 15
2022 Administration and operations 36 39 12 8 4 2 0 76 12 1650
2022 Human resources 38 40 12 6 2 1 0 79 9 565
2022 Financial management 34 44 12 5 5 1 0 79 9 520
2022 Procurement 36 39 13 6 4 1 0 76 10 1315
2022 Real property 30 41 14 8 5 2 0 72 13 1090
2022 Materiel management 24 32 16 16 7 3 0 59 24 40
2022 Information management 35 40 11 10 3 0 0 76 13 185
2022 Information technology 29 41 15 8 5 1 1 72 13 415
2022 Internal audit 32 45 11 10 2 0 0 77 12 60
2022 Evaluation 44 33 10 10 3 0 0 77 13 35
2022 Data sciences 37 30 16 6 9 2 0 68 15 45
2022 Policy 27 40 11 13 6 2 0 69 20 175
2022 Project management 32 41 14 7 4 1 0 74 11 685
2022 Other services to the public 33 32 14 10 9 2 0 66 19 305
2022 None of the above 30 35 16 9 8 2 1 67 17 610
2020 Client contact centre 44 33 13 7 3 1 0 77 10 954
2020 Compliance, inspection and enforcement 44 34 12 7 0 2 0 81 7 83
2020 Communications or public affairs 32 32 16 13 4 2 0 66 17 401
2020 Access to information and privacy 45 27 11 10 3 3 0 75 13 62
2020 Security 41 31 17 5 5 1 0 72 11 261
2020 Science and technology 31 45 11 7 4 1 1 77 12 108
2020 Library services 20 40 15 5 20 0 0 60 25 20
2020 Legal services 66 19 10 0 5 0 0 85 5 21
2020 Administration and operations 44 32 13 6 3 1 0 77 10 2046
2020 Human resources 48 32 12 5 2 1 0 81 7 668
2020 Financial management 44 35 11 6 2 1 0 80 8 590
2020 Procurement 49 30 12 6 2 2 0 80 8 1384
2020 Real property 38 35 14 8 4 1 0 75 11 1428
2020 Materiel management 42 27 13 13 3 2 0 71 16 53
2020 Information management 48 30 14 4 3 1 0 79 6 270
2020 Information technology 39 34 15 7 3 1 0 75 10 466
2020 Internal audit 31 26 18 13 6 6 0 61 20 68
2020 Evaluation 34 49 3 4 4 7 0 89 8 27
2020 Data sciences 34 37 13 9 5 2 0 72 14 44
2020 Policy 36 33 11 9 7 3 1 72 17 179
2020 Project management 39 33 14 7 4 2 0 74 12 754
2020 Other services to the public 39 29 17 7 6 2 0 70 13 307
2020 None of the above 37 31 15 9 5 2 1 70 15 831
2019 Client contact centre 29 35 19 11 6 1 0 64 17 900
2019 Compliance, inspection and enforcement 31 34 16 13 3 2 1 67 16 100
2019 Communications or public affairs 22 34 17 16 8 2 0 57 25 388
2019 Access to information and privacy 27 37 12 7 16 0 0 64 23 64
2019 Security 28 32 18 13 7 2 1 61 20 229
2019 Science and technology 19 38 13 17 11 2 0 58 28 101
2019 Library services 25 24 24 16 7 4 0 50 25 23
2019 Legal services 29 41 7 15 4 3 0 72 20 27
2019 Administration and operations 32 34 17 10 6 1 0 67 16 1881
2019 Human resources 29 39 16 9 5 2 0 69 15 670
2019 Financial management 31 36 16 11 3 2 0 69 15 598
2019 Procurement 35 36 15 10 4 1 0 71 14 1240
2019 Real property 25 38 17 11 7 2 0 65 18 1305
2019 Materiel management 30 52 9 6 3 0 0 82 9 58
2019 Information management 29 40 18 7 4 0 1 70 11 246
2019 Information technology 26 37 18 12 4 3 0 65 16 449
2019 Internal audit 30 34 18 15 1 2 0 66 17 67
2019 Evaluation 25 34 16 8 12 4 0 62 21 25
2019 Data sciences 24 40 11 11 10 4 0 67 22 46
2019 Policy 24 40 15 11 9 1 0 65 20 160
2019 Project management 26 35 20 12 5 1 0 62 17 637
2019 Other services to the public 30 33 15 13 7 1 0 64 21 368
2019 None of the above 25 34 19 12 8 2 0 60 21 833
2018 Client contact centre 23 41 16 10 8 2 0 65 18 656
2018 Compliance, inspection and enforcement 20 36 19 16 9 0 0 55 25 66
2018 Communications or public affairs 17 35 23 15 8 1 1 53 24 330
2018 Access to information and privacy 16 44 19 10 11 0 0 60 21 58
2018 Security 21 34 16 16 8 4 1 57 26 208
2018 Science and technology 16 41 19 14 8 1 0 59 22 82
2018 Library services 32 28 31 5 0 5 0 63 5 21
2018 Legal services 14 39 13 15 15 5 0 55 31 21
2018 Administration and operations 29 35 16 11 7 2 0 65 19 1532
2018 Human resources 27 37 20 9 4 2 0 66 13 551
2018 Financial management 25 39 15 9 8 4 1 67 18 542
2018 Procurement 32 39 15 9 5 1 0 71 14 1129
2018 Real property 24 38 20 11 6 1 0 62 18 1118
2018 Materiel management 22 38 20 7 10 3 0 62 17 59
2018 Information management 29 40 15 9 5 2 0 71 14 240
2018 Information technology 27 33 20 11 7 2 0 61 19 415
2018 Internal audit 33 45 5 5 5 6 0 83 11 54
2018 Evaluation 19 27 27 15 4 8 0 50 21 26
2018 Data sciences 18 49 16 6 3 9 0 73 9 30
2018 Policy 17 47 11 16 7 1 0 65 23 153
2018 Project management 20 39 19 15 7 1 0 59 22 573
2018 Other services to the public 26 35 17 13 9 1 0 61 22 242
2018 None of the above 22 31 17 16 11 2 0 55 27 610

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 20 56 12 9 2 0 1 76 11 130
2022 Compliance, inspection and enforcement 27 53 14 5 0 0 0 80 5 20
2022 Communications or public affairs 17 48 21 11 3 0 0 64 14 60
2022 Access to information and privacy 28 72 0 0 0 0 0 100 0 15
2022 Security 23 53 11 7 1 3 1 80 9 55
2022 Science and technology 22 49 18 12 0 0 0 71 12 40
2022 Administration and operations 26 49 12 9 4 0 0 76 12 390
2022 Human resources 23 58 7 10 1 0 0 81 12 160
2022 Financial management 23 49 13 8 4 1 2 74 12 220
2022 Procurement 21 54 13 9 2 1 0 76 11 400
2022 Real property 24 50 12 9 5 1 0 74 13 410
2022 Materiel management 36 43 10 0 5 6 0 84 6 15
2022 Information management 22 47 11 12 5 3 0 71 17 45
2022 Information technology 26 49 12 11 0 1 0 76 11 170
2022 Internal audit 40 30 8 22 0 0 0 70 22 15
2022 Data sciences 19 69 6 0 6 0 0 88 6 15
2022 Policy 26 53 11 5 3 2 0 80 8 60
2022 Project management 19 59 10 9 3 0 0 78 12 235
2022 Other services to the public 22 49 14 10 4 0 0 72 15 35
2022 None of the above 24 53 8 11 3 0 1 77 15 100
2020 Client contact centre 27 50 16 3 2 0 1 78 6 128
2020 Compliance, inspection and enforcement 18 51 13 19 0 0 0 69 19 16
2020 Communications or public affairs 24 52 13 10 1 0 0 76 11 80
2020 Access to information and privacy 31 31 19 19 0 0 0 62 19 16
2020 Security 34 47 10 6 1 1 0 82 7 86
2020 Science and technology 26 37 20 17 0 0 0 63 17 31
2020 Administration and operations 31 49 11 5 3 0 0 81 8 451
2020 Human resources 30 46 11 12 0 1 1 77 12 167
2020 Financial management 26 47 14 10 0 2 2 75 11 243
2020 Procurement 27 50 11 9 2 1 1 78 11 392
2020 Real property 31 41 14 9 3 1 1 73 12 496
2020 Materiel management 28 49 9 9 5 0 0 76 14 20
2020 Information management 29 46 7 10 6 2 0 76 16 53
2020 Information technology 30 43 16 7 2 1 2 75 9 185
2020 Internal audit 25 25 10 15 10 15 0 59 29 20
2020 Data sciences 22 27 8 29 0 14 0 57 34 14
2020 Policy 29 45 12 12 2 0 0 74 14 65
2020 Project management 27 46 12 12 2 0 0 74 14 250
2020 Other services to the public 41 35 9 12 0 3 0 78 12 33
2020 None of the above 31 50 9 6 2 1 1 82 9 124
2019 Client contact centre 16 46 23 8 5 2 0 63 14 108
2019 Compliance, inspection and enforcement 23 29 28 11 5 0 5 54 16 21
2019 Communications or public affairs 22 43 17 6 5 5 3 70 12 82
2019 Access to information and privacy 37 27 22 14 0 0 0 64 14 14
2019 Security 35 41 10 8 3 0 3 78 12 63
2019 Science and technology 11 43 24 15 8 0 0 53 23 25
2019 Administration and operations 22 48 13 10 3 2 2 73 14 399
2019 Human resources 23 47 9 13 3 2 3 73 17 163
2019 Financial management 17 51 12 10 3 3 4 73 14 208
2019 Procurement 22 47 15 10 3 1 3 71 13 348
2019 Real property 26 44 15 10 2 1 2 72 12 446
2019 Materiel management 39 23 11 15 4 8 0 67 21 26
2019 Information management 7 44 28 14 2 0 4 54 17 50
2019 Information technology 25 43 13 6 4 4 6 74 12 176
2019 Internal audit 32 27 22 14 0 0 5 62 14 22
2019 Data sciences 10 47 9 8 17 0 9 63 27 11
2019 Policy 26 57 8 4 2 2 2 86 6 51
2019 Project management 14 43 18 16 6 2 2 59 22 204
2019 Other services to the public 26 37 11 13 10 3 0 65 24 40
2019 None of the above 23 41 13 13 5 4 2 68 18 111

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 25 17 11 9 1 4 61 21 820
2022 Compliance, inspection and enforcement 27 30 16 13 10 0 4 59 24 90
2022 Communications or public affairs 32 27 18 10 9 0 2 61 20 380
2022 Access to information and privacy 38 24 21 7 7 0 3 64 15 65
2022 Security 28 28 15 18 7 0 4 58 26 190
2022 Science and technology 26 33 17 10 11 1 2 61 21 105
2022 Library services 24 58 6 6 0 6 0 87 7 20
2022 Legal services 33 13 5 12 29 0 7 50 45 15
2022 Administration and operations 36 25 17 8 10 0 5 64 19 1640
2022 Human resources 31 27 14 8 13 0 6 62 22 560
2022 Financial management 32 29 18 9 9 0 4 63 18 515
2022 Procurement 33 28 16 8 11 0 3 63 20 1310
2022 Real property 32 29 16 8 11 0 3 63 20 1085
2022 Materiel management 27 29 11 11 18 0 3 59 30 40
2022 Information management 29 34 15 9 10 0 3 64 20 185
2022 Information technology 33 33 14 6 8 1 4 70 15 415
2022 Internal audit 40 20 14 13 7 0 6 64 21 60
2022 Evaluation 37 38 11 6 7 0 2 76 13 35
2022 Data sciences 40 25 14 10 7 0 4 68 17 45
2022 Policy 26 26 20 11 14 1 2 54 25 170
2022 Project management 32 30 15 9 12 0 3 63 21 680
2022 Other services to the public 37 26 17 9 10 0 1 64 19 305
2022 None of the above 36 27 16 8 10 0 3 65 18 610
2020 Client contact centre 34 28 18 11 8 0 1 63 18 952
2020 Compliance, inspection and enforcement 24 39 22 8 7 0 0 63 15 83
2020 Communications or public affairs 31 28 21 13 7 0 0 60 19 399
2020 Access to information and privacy 35 32 14 13 5 0 0 68 18 62
2020 Security 35 25 18 11 11 0 0 60 22 262
2020 Science and technology 24 38 16 10 11 0 0 62 22 107
2020 Library services 40 30 20 10 0 0 0 70 10 20
2020 Legal services 52 19 24 5 0 0 0 71 5 21
2020 Administration and operations 35 30 18 9 7 0 1 66 16 2048
2020 Human resources 33 26 23 10 7 0 1 59 18 668
2020 Financial management 31 31 20 10 6 0 1 63 17 588
2020 Procurement 37 30 19 7 7 0 1 67 14 1383
2020 Real property 32 30 21 8 8 0 1 63 16 1425
2020 Materiel management 14 36 24 11 13 0 2 51 24 53
2020 Information management 33 30 20 8 7 0 1 65 15 269
2020 Information technology 37 29 15 11 7 0 1 67 18 465
2020 Internal audit 29 32 18 13 7 0 0 61 21 68
2020 Evaluation 34 32 17 7 7 0 4 68 14 27
2020 Data sciences 27 33 23 9 7 0 2 61 16 45
2020 Policy 30 28 22 10 8 1 1 59 19 180
2020 Project management 35 29 20 7 8 0 1 64 16 756
2020 Other services to the public 33 28 21 11 7 0 1 62 18 307
2020 None of the above 33 31 20 8 6 0 1 66 15 832
2019 Client contact centre 26 25 23 10 14 0 2 52 25 899
2019 Compliance, inspection and enforcement 20 28 21 14 16 0 0 48 31 100
2019 Communications or public affairs 16 35 25 13 10 0 1 52 23 391
2019 Access to information and privacy 22 32 25 12 8 2 0 55 20 65
2019 Security 22 26 19 14 18 0 1 49 32 228
2019 Science and technology 24 28 24 11 11 0 2 54 22 100
2019 Library services 28 38 18 7 8 0 0 66 15 23
2019 Legal services 22 17 30 14 12 0 4 42 27 27
2019 Administration and operations 25 25 21 14 13 0 2 51 28 1883
2019 Human resources 25 25 22 12 15 0 1 51 28 670
2019 Financial management 21 31 21 13 13 0 2 53 26 598
2019 Procurement 24 27 21 13 15 0 1 51 27 1245
2019 Real property 22 26 23 13 16 0 1 48 29 1308
2019 Materiel management 23 39 9 8 21 0 0 62 29 58
2019 Information management 24 24 28 12 11 0 1 48 24 245
2019 Information technology 24 27 22 13 12 1 1 53 25 449
2019 Internal audit 21 20 22 13 21 0 5 42 35 67
2019 Evaluation 4 52 19 5 16 0 4 58 22 25
2019 Data sciences 31 38 17 10 2 0 2 70 12 46
2019 Policy 20 27 23 13 16 0 1 48 29 159
2019 Project management 23 27 22 14 14 0 1 50 28 636
2019 Other services to the public 25 26 22 14 11 0 2 51 26 369
2019 None of the above 22 28 24 11 14 1 1 50 25 837
2018 Client contact centre 20 19 25 17 17 0 2 40 35 655
2018 Compliance, inspection and enforcement 19 31 16 17 16 0 0 51 33 66
2018 Communications or public affairs 16 23 25 19 17 0 0 39 36 331
2018 Access to information and privacy 18 24 20 16 20 0 2 43 37 57
2018 Security 21 19 20 13 22 1 3 42 37 207
2018 Science and technology 15 22 29 19 14 0 0 38 33 81
2018 Library services 31 10 34 5 15 0 5 44 21 21
2018 Legal services 14 28 15 5 32 0 5 45 40 21
2018 Administration and operations 21 24 22 15 17 0 2 46 32 1533
2018 Human resources 18 23 21 17 19 0 1 42 36 554
2018 Financial management 20 24 25 14 15 1 2 45 30 540
2018 Procurement 20 23 24 14 18 0 1 43 32 1128
2018 Real property 13 25 27 14 19 0 1 39 34 1115
2018 Materiel management 22 28 23 12 13 0 1 51 26 59
2018 Information management 19 28 25 17 10 0 1 47 27 239
2018 Information technology 20 27 23 14 14 0 1 48 29 413
2018 Internal audit 27 28 19 9 17 0 0 55 25 54
2018 Evaluation 11 23 23 12 27 4 0 36 41 26
2018 Data sciences 28 13 25 15 18 0 0 41 34 30
2018 Policy 19 21 20 18 22 0 0 40 40 152
2018 Project management 17 27 24 12 18 0 1 44 31 576
2018 Other services to the public 19 22 26 18 14 0 1 41 33 241
2018 None of the above 16 23 23 13 20 1 3 41 35 611

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 26 28 25 11 8 0 2 54 20 820
2022 Compliance, inspection and enforcement 21 31 25 12 8 0 2 54 21 90
2022 Communications or public affairs 16 23 29 17 15 0 0 39 32 380
2022 Access to information and privacy 30 24 24 17 4 2 0 55 21 65
2022 Security 23 24 24 12 16 0 1 48 29 190
2022 Science and technology 16 32 21 12 19 0 1 48 32 105
2022 Library services 6 22 45 28 0 0 0 28 28 20
2022 Legal services 22 31 19 6 22 0 0 53 28 10
2022 Administration and operations 23 27 26 13 10 0 1 51 23 1645
2022 Human resources 18 25 26 17 13 1 1 44 30 560
2022 Financial management 18 29 28 13 11 0 1 47 25 520
2022 Procurement 19 26 24 16 14 0 1 46 30 1310
2022 Real property 18 26 27 14 13 0 1 44 28 1085
2022 Materiel management 14 40 19 23 4 0 0 54 27 40
2022 Information management 31 28 22 10 6 0 1 60 17 185
2022 Information technology 21 25 26 16 11 0 1 47 27 410
2022 Internal audit 11 34 40 4 8 0 3 46 13 60
2022 Evaluation 11 37 31 17 5 0 0 48 22 35
2022 Data sciences 26 26 25 8 15 0 0 52 23 45
2022 Policy 14 31 30 13 11 0 1 45 24 175
2022 Project management 16 28 25 17 12 0 1 45 30 680
2022 Other services to the public 24 28 24 12 10 1 0 53 22 305
2022 None of the above 22 26 24 12 14 1 1 49 27 605
2020 Client contact centre 29 29 25 10 6 1 1 58 16 953
2020 Compliance, inspection and enforcement 17 32 32 11 8 0 0 49 19 83
2020 Communications or public affairs 13 25 29 18 14 0 0 38 32 401
2020 Access to information and privacy 31 24 27 8 10 0 0 55 18 62
2020 Security 18 31 22 20 10 0 0 49 29 263
2020 Science and technology 12 31 23 19 14 0 0 43 34 107
2020 Library services 15 5 29 31 20 0 0 20 51 20
2020 Legal services 38 19 44 0 0 0 0 56 0 21
2020 Administration and operations 24 28 26 13 8 0 1 53 21 2048
2020 Human resources 19 27 29 16 9 0 1 46 24 669
2020 Financial management 19 28 25 19 8 0 0 47 27 587
2020 Procurement 22 24 26 16 11 0 0 46 27 1386
2020 Real property 19 28 26 16 10 0 0 48 26 1430
2020 Materiel management 20 28 35 13 5 0 0 47 18 53
2020 Information management 31 31 19 11 7 0 2 63 18 271
2020 Information technology 23 27 27 14 8 0 1 50 22 466
2020 Internal audit 12 22 44 10 12 0 0 34 22 68
2020 Evaluation 14 45 14 11 14 0 4 60 25 27
2020 Data sciences 11 35 29 14 11 0 0 47 24 45
2020 Policy 19 31 21 16 14 0 0 50 29 181
2020 Project management 19 26 25 17 12 0 0 46 29 759
2020 Other services to the public 28 25 24 13 9 1 0 54 22 306
2020 None of the above 21 27 24 16 12 0 0 48 27 833
2019 Client contact centre 29 27 24 12 7 0 1 57 19 896
2019 Compliance, inspection and enforcement 21 31 29 13 7 0 0 52 20 100
2019 Communications or public affairs 16 25 29 18 12 0 0 41 30 389
2019 Access to information and privacy 29 24 23 15 9 0 0 53 24 65
2019 Security 22 29 27 11 10 0 1 52 21 230
2019 Science and technology 16 30 21 20 13 0 0 46 33 101
2019 Library services 20 37 9 26 7 0 0 58 33 23
2019 Legal services 12 37 29 11 12 0 0 49 23 27
2019 Administration and operations 24 29 24 14 8 0 1 54 22 1882
2019 Human resources 21 26 27 14 13 0 0 47 26 670
2019 Financial management 19 30 29 13 9 0 0 49 22 598
2019 Procurement 21 30 24 16 8 0 0 52 24 1242
2019 Real property 19 29 26 15 11 0 1 48 26 1305
2019 Materiel management 27 31 27 9 3 0 3 59 12 58
2019 Information management 34 26 23 10 7 0 0 60 17 245
2019 Information technology 23 28 25 14 8 0 2 51 23 449
2019 Internal audit 18 31 32 10 7 0 2 50 18 67
2019 Evaluation 16 32 15 16 16 0 4 51 33 25
2019 Data sciences 36 30 19 8 4 2 0 68 13 46
2019 Policy 24 28 28 10 10 0 0 52 20 158
2019 Project management 17 26 28 15 13 0 0 43 28 636
2019 Other services to the public 24 28 24 13 9 0 1 54 22 369
2019 None of the above 22 26 26 16 10 0 0 48 26 836
2018 Client contact centre 26 21 30 13 9 0 1 47 23 657
2018 Compliance, inspection and enforcement 18 41 19 13 9 0 0 59 22 65
2018 Communications or public affairs 10 22 31 20 17 0 0 32 37 329
2018 Access to information and privacy 21 16 26 21 16 0 0 37 37 57
2018 Security 19 25 30 14 10 1 1 45 25 208
2018 Science and technology 15 20 37 15 13 0 0 35 28 80
2018 Library services 23 34 24 0 19 0 0 57 19 21
2018 Legal services 24 14 20 23 19 0 0 38 42 21
2018 Administration and operations 20 29 27 13 9 0 1 50 23 1532
2018 Human resources 15 25 27 20 12 0 0 41 32 553
2018 Financial management 16 27 30 18 9 0 1 43 27 544
2018 Procurement 18 26 30 16 10 0 0 45 25 1129
2018 Real property 13 26 32 16 12 0 0 40 28 1113
2018 Materiel management 24 21 25 18 12 0 0 45 30 60
2018 Information management 30 27 27 9 6 0 0 58 15 238
2018 Information technology 18 26 32 14 9 0 0 44 24 412
2018 Internal audit 30 28 24 12 5 0 0 59 17 54
2018 Evaluation 11 37 19 16 12 4 0 51 29 26
2018 Data sciences 23 20 36 20 0 0 0 44 20 30
2018 Policy 13 30 32 16 10 0 0 43 26 152
2018 Project management 13 19 31 22 14 0 0 33 36 577
2018 Other services to the public 23 23 25 18 10 0 1 46 29 240
2018 None of the above 15 25 27 18 14 0 1 40 32 611

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 27 19 7 7 1 4 65 15 820
2022 Compliance, inspection and enforcement 36 25 16 16 5 0 3 62 22 90
2022 Communications or public affairs 18 25 27 17 12 0 1 44 29 380
2022 Access to information and privacy 34 28 25 7 6 0 0 62 13 65
2022 Security 32 27 19 11 8 1 2 61 20 190
2022 Science and technology 23 31 16 13 15 0 3 55 29 105
2022 Library services 17 26 29 28 0 0 0 43 28 20
2022 Legal services 39 29 12 6 15 0 0 67 21 15
2022 Administration and operations 34 28 19 10 6 0 3 64 16 1645
2022 Human resources 24 28 25 11 9 1 1 54 21 560
2022 Financial management 25 36 20 10 8 0 2 62 17 515
2022 Procurement 26 28 22 14 9 1 2 55 23 1305
2022 Real property 25 30 23 12 8 0 1 56 20 1085
2022 Materiel management 26 44 19 4 6 0 0 70 10 40
2022 Information management 42 30 17 4 4 0 3 74 9 185
2022 Information technology 27 28 23 11 8 0 3 57 19 410
2022 Internal audit 25 38 28 7 0 0 2 65 7 60
2022 Evaluation 24 29 32 13 3 0 0 53 15 35
2022 Data sciences 18 44 23 4 11 0 0 62 15 45
2022 Policy 17 30 28 15 10 0 0 47 25 175
2022 Project management 21 34 21 15 8 0 1 55 23 685
2022 Other services to the public 35 31 16 9 7 1 2 68 16 305
2022 None of the above 31 28 18 9 11 0 3 60 21 605
2020 Client contact centre 42 27 17 7 5 1 2 70 12 951
2020 Compliance, inspection and enforcement 27 45 14 8 5 0 0 73 13 83
2020 Communications or public affairs 17 24 27 18 14 0 1 41 32 400
2020 Access to information and privacy 32 28 22 8 10 0 0 60 18 62
2020 Security 32 30 22 11 4 0 0 63 16 261
2020 Science and technology 18 31 23 18 8 0 2 50 26 108
2020 Library services 15 20 20 35 5 0 5 37 42 20
2020 Legal services 38 19 39 5 0 0 0 56 5 21
2020 Administration and operations 34 29 21 10 5 0 1 64 15 2044
2020 Human resources 27 29 22 15 6 0 1 57 20 667
2020 Financial management 25 32 24 11 7 0 1 58 18 587
2020 Procurement 29 29 21 13 7 0 1 58 20 1379
2020 Real property 28 29 23 12 7 0 1 57 19 1425
2020 Materiel management 30 44 15 7 5 0 0 74 11 52
2020 Information management 40 31 16 6 4 0 3 73 10 269
2020 Information technology 30 29 22 10 7 0 1 60 18 467
2020 Internal audit 30 27 25 4 14 0 0 57 18 67
2020 Evaluation 37 28 17 4 10 0 4 68 14 27
2020 Data sciences 24 36 20 13 7 0 0 60 20 45
2020 Policy 25 24 23 15 13 0 0 49 28 180
2020 Project management 26 28 23 15 7 0 1 54 22 757
2020 Other services to the public 36 26 20 9 7 1 2 64 16 307
2020 None of the above 30 26 21 11 8 0 2 58 20 834
2019 Client contact centre 34 28 19 10 7 0 1 63 18 889
2019 Compliance, inspection and enforcement 31 40 13 10 4 0 2 72 14 98
2019 Communications or public affairs 15 27 25 18 13 0 1 43 32 388
2019 Access to information and privacy 35 23 21 11 10 0 0 58 21 65
2019 Security 36 26 21 10 7 0 1 63 17 227
2019 Science and technology 21 29 27 12 10 0 1 51 22 101
2019 Library services 38 26 16 12 4 0 4 67 16 23
2019 Legal services 16 43 26 4 12 0 0 58 16 26
2019 Administration and operations 32 31 19 10 6 1 1 64 16 1876
2019 Human resources 25 30 23 12 9 0 1 55 22 670
2019 Financial management 24 32 23 13 7 0 1 56 20 594
2019 Procurement 28 29 22 13 7 0 1 57 21 1235
2019 Real property 23 30 23 14 9 0 1 53 23 1302
2019 Materiel management 40 35 17 4 3 0 2 76 7 58
2019 Information management 40 28 15 8 6 0 2 70 14 246
2019 Information technology 27 32 22 10 7 1 1 60 18 444
2019 Internal audit 19 35 25 10 6 1 3 57 17 67
2019 Evaluation 16 36 17 19 8 0 4 54 28 25
2019 Data sciences 39 24 23 6 6 2 0 64 13 46
2019 Policy 24 25 27 15 8 0 1 50 23 157
2019 Project management 18 33 23 15 10 0 1 51 26 634
2019 Other services to the public 31 28 20 11 7 0 2 61 18 365
2019 None of the above 27 26 23 12 11 1 1 53 24 834
2018 Client contact centre 29 26 20 14 8 0 3 57 23 651
2018 Compliance, inspection and enforcement 30 35 21 9 4 0 0 66 14 66
2018 Communications or public affairs 13 27 27 16 16 0 1 40 32 328
2018 Access to information and privacy 22 15 22 25 16 0 0 37 41 57
2018 Security 27 26 26 13 4 1 2 55 18 204
2018 Science and technology 24 26 35 11 5 0 0 49 16 81
2018 Library services 43 9 19 5 19 0 5 55 25 21
2018 Legal services 24 29 5 23 14 0 5 55 39 21
2018 Administration and operations 26 31 22 12 7 1 2 58 20 1523
2018 Human resources 21 26 28 15 9 0 1 47 25 553
2018 Financial management 21 26 28 17 7 0 1 48 24 541
2018 Procurement 22 30 25 14 8 0 1 52 23 1126
2018 Real property 16 33 28 14 8 0 1 49 22 1111
2018 Materiel management 35 28 15 15 7 0 0 63 22 60
2018 Information management 35 31 18 9 5 0 1 67 15 237
2018 Information technology 23 30 25 14 7 0 1 53 21 413
2018 Internal audit 27 27 31 10 5 0 0 54 16 54
2018 Evaluation 15 34 19 12 12 4 4 53 26 26
2018 Data sciences 26 36 15 20 0 0 3 64 21 30
2018 Policy 18 29 28 15 10 0 0 48 25 151
2018 Project management 15 26 28 19 11 0 1 41 30 575
2018 Other services to the public 31 23 21 16 7 0 2 55 24 242
2018 None of the above 20 24 22 17 14 1 3 45 31 608

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 27 22 19 12 13 2 3 52 27 820
2022 Compliance, inspection and enforcement 25 30 22 10 8 0 4 57 19 90
2022 Communications or public affairs 17 23 26 17 15 1 2 40 33 380
2022 Access to information and privacy 34 24 19 8 15 0 0 58 23 65
2022 Security 23 25 18 16 16 0 1 49 33 190
2022 Science and technology 20 19 25 15 19 1 1 40 35 105
2022 Library services 11 0 40 30 19 0 0 11 49 20
2022 Legal services 22 21 24 6 20 6 0 46 28 15
2022 Administration and operations 32 22 19 12 11 2 2 56 24 1645
2022 Human resources 24 23 24 16 10 2 2 49 27 560
2022 Financial management 26 29 21 12 9 1 3 57 22 520
2022 Procurement 26 23 20 14 14 1 1 50 29 1305
2022 Real property 22 24 22 14 15 1 1 47 30 1085
2022 Materiel management 17 22 21 24 15 2 0 40 40 40
2022 Information management 32 27 18 11 10 0 2 60 21 185
2022 Information technology 19 22 24 16 17 0 1 41 34 415
2022 Internal audit 38 25 20 7 8 0 2 64 15 60
2022 Evaluation 16 23 27 28 7 0 0 38 35 35
2022 Data sciences 17 31 24 13 15 0 0 49 28 45
2022 Policy 15 23 28 17 17 0 1 38 34 175
2022 Project management 19 29 22 15 12 1 2 49 28 685
2022 Other services to the public 33 21 17 11 12 3 3 58 24 305
2022 None of the above 28 22 17 12 16 2 2 53 29 605
2020 Client contact centre 37 24 20 9 7 2 1 63 16 946
2020 Compliance, inspection and enforcement 25 32 16 13 11 2 1 58 25 83
2020 Communications or public affairs 24 23 25 13 14 1 0 47 27 398
2020 Access to information and privacy 34 24 18 13 11 0 0 58 24 62
2020 Security 25 24 26 13 10 0 1 50 24 260
2020 Science and technology 17 20 24 16 19 2 1 39 36 107
2020 Library services 24 5 25 25 20 0 0 30 46 20
2020 Legal services 61 14 15 5 0 5 0 79 5 21
2020 Administration and operations 35 25 18 10 8 1 2 63 19 2042
2020 Human resources 28 27 20 14 9 1 1 56 23 670
2020 Financial management 30 29 22 12 7 1 1 59 19 584
2020 Procurement 28 24 22 13 10 1 1 54 23 1383
2020 Real property 27 24 23 13 11 1 1 52 24 1425
2020 Materiel management 25 21 33 10 11 0 0 46 21 53
2020 Information management 35 24 16 11 10 1 2 62 22 270
2020 Information technology 19 28 23 15 13 1 1 48 29 464
2020 Internal audit 28 13 25 17 15 1 0 42 32 68
2020 Evaluation 24 31 24 10 7 0 4 57 18 27
2020 Data sciences 25 28 27 15 5 0 0 53 20 45
2020 Policy 20 26 20 19 12 1 1 48 32 180
2020 Project management 26 27 22 13 10 1 1 54 24 754
2020 Other services to the public 35 24 17 12 10 2 1 61 22 305
2020 None of the above 33 22 18 14 9 3 2 58 24 829
2019 Client contact centre 29 26 19 14 10 1 1 56 25 895
2019 Compliance, inspection and enforcement 19 31 27 14 5 0 3 52 20 100
2019 Communications or public affairs 18 28 21 19 13 1 1 47 32 389
2019 Access to information and privacy 34 16 27 11 11 2 0 50 22 64
2019 Security 20 24 21 17 17 0 1 45 34 229
2019 Science and technology 24 26 19 20 9 0 1 51 29 98
2019 Library services 22 28 12 18 19 0 0 50 37 23
2019 Legal services 15 36 26 8 16 0 0 50 24 26
2019 Administration and operations 30 25 20 14 9 1 1 56 23 1876
2019 Human resources 27 26 21 11 13 0 2 54 24 671
2019 Financial management 26 31 21 13 8 1 1 58 21 594
2019 Procurement 26 26 21 15 10 1 1 54 25 1237
2019 Real property 22 26 23 15 13 0 1 48 29 1305
2019 Materiel management 27 28 25 12 6 0 2 56 18 58
2019 Information management 31 25 20 12 11 0 1 57 23 244
2019 Information technology 21 26 20 20 12 1 1 48 32 449
2019 Internal audit 22 21 34 8 12 1 2 45 20 66
2019 Evaluation 20 12 22 20 27 0 0 32 47 25
2019 Data sciences 51 13 15 17 2 2 0 66 19 46
2019 Policy 23 31 22 12 11 0 1 54 23 159
2019 Project management 18 30 23 15 13 0 1 48 29 634
2019 Other services to the public 35 23 16 12 11 2 1 60 24 367
2019 None of the above 25 25 20 14 13 1 1 52 27 829
2018 Client contact centre 24 19 22 20 13 1 2 44 34 654
2018 Compliance, inspection and enforcement 22 34 22 12 11 0 0 56 23 66
2018 Communications or public affairs 11 21 26 19 20 2 2 33 40 328
2018 Access to information and privacy 25 19 18 13 23 0 2 45 36 57
2018 Security 17 21 27 18 15 1 1 39 34 208
2018 Science and technology 18 16 28 17 18 0 3 35 37 80
2018 Library services 28 24 10 5 29 5 0 55 35 21
2018 Legal services 15 10 16 15 40 5 0 26 58 20
2018 Administration and operations 23 26 22 14 12 1 2 51 27 1524
2018 Human resources 19 24 23 18 14 1 2 44 33 552
2018 Financial management 21 26 26 16 9 0 1 48 25 536
2018 Procurement 22 24 25 16 11 1 1 47 27 1125
2018 Real property 16 25 27 18 12 1 1 42 31 1104
2018 Materiel management 25 23 16 20 16 0 0 48 36 59
2018 Information management 25 31 21 11 10 0 2 57 22 240
2018 Information technology 17 23 24 21 13 0 1 41 35 413
2018 Internal audit 28 35 15 9 12 0 0 64 21 54
2018 Evaluation 12 26 23 15 15 4 4 41 34 26
2018 Data sciences 23 30 18 23 6 0 0 53 29 30
2018 Policy 21 17 30 18 11 1 3 40 30 150
2018 Project management 14 23 26 20 16 1 1 37 36 576
2018 Other services to the public 30 20 15 21 12 1 2 51 34 240
2018 None of the above 20 22 21 18 17 1 1 43 36 607

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 55 18 10 3 3 1 10 82 7 825
2022 Compliance, inspection and enforcement 51 23 12 2 3 0 9 82 6 90
2022 Communications or public affairs 35 25 18 9 8 0 4 63 18 380
2022 Access to information and privacy 70 14 4 4 1 1 6 91 5 65
2022 Security 52 21 9 6 5 1 5 79 12 190
2022 Science and technology 43 22 22 6 4 0 3 67 10 105
2022 Library services 57 26 11 5 0 0 0 84 5 20
2022 Legal services 49 18 11 0 6 0 14 79 8 15
2022 Administration and operations 56 20 8 4 3 1 9 84 7 1645
2022 Human resources 49 23 10 6 4 1 8 78 11 560
2022 Financial management 50 24 10 4 5 0 5 80 10 520
2022 Procurement 45 23 14 6 6 0 6 73 12 1310
2022 Real property 46 24 12 6 5 0 6 75 12 1085
2022 Materiel management 53 23 8 4 0 0 13 86 5 40
2022 Information management 63 22 5 1 1 1 7 92 3 185
2022 Information technology 49 23 10 6 5 1 7 78 12 410
2022 Internal audit 49 25 12 4 3 0 6 79 7 60
2022 Evaluation 57 18 9 4 3 0 9 82 7 35
2022 Data sciences 56 21 5 2 15 0 2 78 17 45
2022 Policy 45 27 11 5 6 1 5 76 12 175
2022 Project management 44 25 14 6 5 0 6 74 12 685
2022 Other services to the public 51 18 10 6 5 1 8 77 12 305
2022 None of the above 49 20 10 6 8 0 6 74 15 610
2020 Client contact centre 63 19 9 3 2 0 4 86 5 950
2020 Compliance, inspection and enforcement 53 26 9 3 3 1 4 83 7 83
2020 Communications or public affairs 32 26 20 10 9 0 2 60 20 397
2020 Access to information and privacy 55 27 11 3 3 0 0 83 6 62
2020 Security 44 26 11 6 6 0 5 75 13 261
2020 Science and technology 29 31 16 10 5 1 7 66 17 108
2020 Library services 50 20 20 5 0 0 5 74 5 20
2020 Legal services 65 15 20 0 0 0 0 80 0 20
2020 Administration and operations 57 21 10 5 3 0 4 81 8 2047
2020 Human resources 50 24 12 7 4 1 3 77 11 667
2020 Financial management 43 25 16 7 4 0 4 71 12 585
2020 Procurement 45 23 14 8 6 0 3 71 14 1378
2020 Real property 44 23 15 9 5 0 4 71 14 1423
2020 Materiel management 57 27 9 1 3 0 2 86 5 52
2020 Information management 55 23 4 5 3 1 8 86 9 267
2020 Information technology 46 26 13 6 4 1 5 76 10 463
2020 Internal audit 34 40 18 1 7 0 0 74 9 68
2020 Evaluation 55 21 7 4 10 0 4 79 14 27
2020 Data sciences 42 22 15 13 5 0 2 66 18 45
2020 Policy 39 24 15 11 10 0 1 64 21 180
2020 Project management 42 26 14 9 7 0 2 70 16 755
2020 Other services to the public 54 19 11 8 4 1 3 76 13 306
2020 None of the above 48 21 12 7 6 0 6 73 14 831
2019 Client contact centre 58 21 10 4 3 0 3 82 7 892
2019 Compliance, inspection and enforcement 52 27 6 4 5 2 5 84 9 100
2019 Communications or public affairs 31 31 15 10 10 0 3 63 21 387
2019 Access to information and privacy 62 22 3 6 3 0 3 87 9 65
2019 Security 57 22 8 3 3 0 8 85 6 227
2019 Science and technology 44 24 15 8 5 0 4 71 13 100
2019 Library services 51 27 9 4 0 0 8 85 5 23
2019 Legal services 29 35 16 4 4 3 8 73 9 27
2019 Administration and operations 56 21 11 4 3 1 5 81 7 1880
2019 Human resources 54 20 11 6 4 0 6 79 10 669
2019 Financial management 49 25 13 5 4 0 4 77 9 593
2019 Procurement 52 23 12 6 4 0 4 78 10 1240
2019 Real property 44 26 14 7 5 0 3 73 12 1306
2019 Materiel management 71 16 5 1 1 0 6 92 3 58
2019 Information management 65 16 9 2 2 0 6 86 5 244
2019 Information technology 51 23 12 6 3 0 5 78 10 447
2019 Internal audit 46 29 13 5 4 0 3 77 9 66
2019 Evaluation 29 30 7 4 21 0 9 65 27 24
2019 Data sciences 56 19 13 6 2 5 0 78 9 46
2019 Policy 41 31 12 5 7 0 3 74 13 160
2019 Project management 41 29 16 7 4 1 3 72 11 634
2019 Other services to the public 52 19 10 8 4 0 6 76 13 365
2019 None of the above 47 22 13 7 7 1 3 73 14 835
2018 Client contact centre 49 21 13 8 3 0 5 75 12 652
2018 Compliance, inspection and enforcement 62 22 5 4 3 0 4 88 7 65
2018 Communications or public affairs 26 28 22 11 12 0 2 54 23 329
2018 Access to information and privacy 45 29 9 3 5 0 9 81 9 57
2018 Security 49 21 12 4 4 1 8 77 9 207
2018 Science and technology 40 26 16 6 6 1 4 70 13 81
2018 Library services 57 5 14 9 6 0 9 68 16 21
2018 Legal services 48 24 9 0 9 0 9 80 10 21
2018 Administration and operations 51 21 11 5 4 0 8 79 9 1531
2018 Human resources 46 22 15 6 4 0 8 74 10 550
2018 Financial management 43 27 16 7 3 1 4 73 11 543
2018 Procurement 46 24 15 6 4 0 4 74 10 1131
2018 Real property 40 27 18 7 4 0 4 70 12 1110
2018 Materiel management 57 12 11 8 1 0 11 77 11 60
2018 Information management 62 15 10 2 3 0 7 83 6 237
2018 Information technology 47 23 14 5 5 0 6 75 11 412
2018 Internal audit 56 23 8 4 5 0 3 82 9 54
2018 Evaluation 49 12 16 4 7 4 7 69 13 26
2018 Data sciences 59 29 9 0 3 0 0 88 3 30
2018 Policy 39 25 22 5 5 0 5 67 10 151
2018 Project management 31 30 20 10 5 0 3 64 16 574
2018 Other services to the public 43 19 18 6 8 0 6 66 15 241
2018 None of the above 36 20 16 12 8 1 6 61 21 610

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 25 16 6 5 1 2 72 11 825
2022 Compliance, inspection and enforcement 31 31 21 2 11 0 4 65 13 90
2022 Communications or public affairs 29 27 23 11 10 0 1 56 21 380
2022 Access to information and privacy 44 36 8 7 2 0 3 82 10 65
2022 Security 40 26 14 11 8 0 1 67 19 190
2022 Science and technology 28 26 26 10 7 0 3 56 18 105
2022 Library services 36 21 22 6 16 0 0 57 21 20
2022 Legal services 44 19 6 11 13 0 7 67 26 15
2022 Administration and operations 40 28 16 8 7 0 2 69 15 1650
2022 Human resources 38 24 18 11 8 1 1 62 19 560
2022 Financial management 33 27 19 10 10 0 1 61 20 515
2022 Procurement 34 27 19 9 9 0 1 62 19 1310
2022 Real property 32 30 18 8 9 0 1 63 18 1085
2022 Materiel management 36 33 18 8 4 0 0 70 12 40
2022 Information management 40 32 16 8 3 1 1 73 12 185
2022 Information technology 38 28 18 7 8 0 1 67 15 410
2022 Internal audit 35 33 22 8 2 0 0 68 11 60
2022 Evaluation 42 18 25 13 3 0 0 60 15 35
2022 Data sciences 25 30 20 11 14 0 0 55 25 45
2022 Policy 32 25 15 15 13 0 0 58 28 175
2022 Project management 29 31 20 8 10 0 1 61 18 685
2022 Other services to the public 41 30 14 6 7 0 1 73 13 305
2022 None of the above 37 27 18 7 8 1 2 66 16 610
2020 Client contact centre 44 24 18 7 7 0 0 68 14 950
2020 Compliance, inspection and enforcement 31 37 17 11 5 0 0 68 15 83
2020 Communications or public affairs 21 30 24 12 12 0 0 52 24 401
2020 Access to information and privacy 44 21 24 6 5 0 0 65 11 62
2020 Security 31 26 19 11 13 0 1 57 24 262
2020 Science and technology 23 23 30 16 7 0 1 47 23 108
2020 Library services 41 25 24 5 5 0 0 65 10 20
2020 Legal services 59 15 20 0 5 0 0 75 5 20
2020 Administration and operations 36 26 20 11 7 0 1 62 18 2050
2020 Human resources 31 28 22 12 6 0 1 60 18 667
2020 Financial management 29 30 22 10 8 0 1 59 18 584
2020 Procurement 29 26 21 14 9 0 0 56 23 1380
2020 Real property 29 28 22 12 9 0 1 57 22 1426
2020 Materiel management 38 34 11 6 11 0 0 71 17 53
2020 Information management 39 23 21 11 5 0 2 63 16 271
2020 Information technology 31 30 23 10 5 0 1 62 15 466
2020 Internal audit 25 31 31 6 7 0 0 56 13 68
2020 Evaluation 34 31 14 3 18 0 0 65 21 27
2020 Data sciences 18 26 36 9 11 0 0 44 20 45
2020 Policy 22 26 23 20 9 0 1 48 29 181
2020 Project management 27 26 23 14 9 0 0 54 23 757
2020 Other services to the public 33 27 18 13 7 0 1 61 21 305
2020 None of the above 31 28 19 12 9 1 1 60 21 831
2019 Client contact centre 45 25 16 6 7 0 1 71 13 893
2019 Compliance, inspection and enforcement 41 32 10 13 3 1 0 73 16 100
2019 Communications or public affairs 29 31 21 10 9 0 0 60 19 387
2019 Access to information and privacy 47 30 12 6 3 0 1 78 9 64
2019 Security 45 22 17 7 5 0 3 69 13 228
2019 Science and technology 28 32 20 9 10 0 0 61 19 100
2019 Library services 33 20 28 4 9 0 6 56 14 23
2019 Legal services 31 18 20 15 8 4 4 54 25 26
2019 Administration and operations 42 28 17 7 5 1 1 71 12 1877
2019 Human resources 44 25 17 8 5 0 1 70 13 670
2019 Financial management 32 31 20 10 6 0 1 63 16 594
2019 Procurement 37 28 17 9 7 0 1 66 17 1238
2019 Real property 32 31 20 10 7 0 1 63 17 1302
2019 Materiel management 41 33 17 4 5 0 0 74 9 58
2019 Information management 44 27 18 8 3 0 0 71 11 240
2019 Information technology 38 29 17 8 6 1 2 69 14 447
2019 Internal audit 40 28 19 7 1 0 5 71 9 67
2019 Evaluation 32 18 23 16 7 0 4 52 24 25
2019 Data sciences 45 20 17 7 6 5 0 69 14 46
2019 Policy 34 29 23 7 8 0 0 63 15 160
2019 Project management 31 32 21 9 6 0 1 63 16 638
2019 Other services to the public 47 24 14 7 6 0 2 73 13 367
2019 None of the above 36 29 19 8 7 0 1 66 15 833
2018 Client contact centre 36 26 20 9 7 1 1 63 16 651
2018 Compliance, inspection and enforcement 29 29 24 8 10 0 0 58 18 66
2018 Communications or public affairs 24 31 22 15 8 0 0 55 23 330
2018 Access to information and privacy 40 30 19 4 5 0 2 71 9 57
2018 Security 35 30 14 6 12 1 3 67 19 207
2018 Science and technology 34 23 28 6 9 0 0 57 15 81
2018 Library services 52 9 19 15 5 0 0 62 20 21
2018 Legal services 19 28 30 5 14 0 5 49 20 21
2018 Administration and operations 36 28 18 9 8 0 1 65 17 1527
2018 Human resources 39 26 20 10 5 0 1 65 14 552
2018 Financial management 31 26 25 10 8 0 0 57 18 542
2018 Procurement 33 26 21 11 7 0 1 60 18 1126
2018 Real property 29 28 23 11 7 1 1 58 18 1111
2018 Materiel management 36 15 26 7 11 1 4 54 19 60
2018 Information management 44 27 17 7 3 0 1 73 10 237
2018 Information technology 38 28 18 10 6 0 1 66 16 412
2018 Internal audit 48 21 22 4 5 0 0 69 9 54
2018 Evaluation 15 35 23 15 7 4 0 52 24 26
2018 Data sciences 38 30 26 3 3 0 0 68 6 30
2018 Policy 28 28 29 8 6 0 1 56 15 152
2018 Project management 24 27 26 12 10 1 0 52 22 575
2018 Other services to the public 37 25 21 8 9 0 1 63 16 240
2018 None of the above 30 24 23 10 12 1 1 55 22 608

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 24 17 6 5 2 5 70 11 825
2022 Compliance, inspection and enforcement 34 34 16 9 2 0 6 71 11 90
2022 Communications or public affairs 26 26 23 13 9 1 2 54 23 380
2022 Access to information and privacy 43 35 14 3 1 1 2 81 5 65
2022 Security 39 30 17 8 4 1 1 70 12 185
2022 Science and technology 31 25 25 7 7 3 2 59 15 100
2022 Library services 11 45 18 11 9 0 6 59 22 20
2022 Legal services 49 25 0 13 6 0 7 79 21 15
2022 Administration and operations 39 30 15 6 5 1 3 72 12 1645
2022 Human resources 34 31 18 7 7 1 2 67 14 560
2022 Financial management 35 35 14 8 3 1 4 73 12 520
2022 Procurement 36 30 19 7 5 1 2 68 12 1310
2022 Real property 31 32 19 8 7 1 2 65 15 1085
2022 Materiel management 37 28 25 6 4 0 0 65 10 40
2022 Information management 41 32 13 6 6 1 2 76 12 185
2022 Information technology 33 30 17 10 7 1 2 66 17 410
2022 Internal audit 35 37 21 6 0 0 0 72 6 60
2022 Evaluation 44 27 11 13 5 0 0 71 18 35
2022 Data sciences 36 32 22 4 7 0 0 68 10 45
2022 Policy 23 28 25 12 11 1 1 52 23 175
2022 Project management 26 33 21 11 7 0 2 61 18 685
2022 Other services to the public 38 25 16 11 6 1 3 66 18 305
2022 None of the above 34 29 17 6 9 1 4 66 16 605
2020 Client contact centre 44 29 16 5 3 1 3 75 8 954
2020 Compliance, inspection and enforcement 36 31 19 8 1 3 3 70 10 83
2020 Communications or public affairs 28 37 21 8 4 1 1 66 12 399
2020 Access to information and privacy 42 31 13 6 3 0 5 76 10 62
2020 Security 38 31 17 6 5 1 2 71 12 260
2020 Science and technology 29 37 19 7 3 3 1 69 11 107
2020 Library services 15 60 10 10 5 0 0 75 15 20
2020 Legal services 47 29 14 0 5 5 0 80 5 21
2020 Administration and operations 43 31 16 5 3 1 2 76 8 2045
2020 Human resources 38 34 17 6 2 0 1 73 9 667
2020 Financial management 38 36 17 6 2 1 1 75 8 588
2020 Procurement 42 33 15 6 3 1 1 76 9 1383
2020 Real property 35 32 20 8 4 0 1 67 12 1424
2020 Materiel management 40 24 22 8 5 2 0 65 13 53
2020 Information management 42 33 10 7 5 1 3 78 12 269
2020 Information technology 37 31 17 9 4 1 0 69 14 464
2020 Internal audit 40 28 21 9 1 0 0 68 11 67
2020 Evaluation 51 28 7 7 7 0 0 79 14 27
2020 Data sciences 33 34 13 9 9 0 2 68 19 45
2020 Policy 31 30 21 10 6 1 1 62 16 181
2020 Project management 30 37 21 9 2 1 0 67 12 757
2020 Other services to the public 43 26 19 5 5 2 2 70 10 307
2020 None of the above 40 30 16 7 4 2 2 72 11 829
2019 Client contact centre 35 33 19 7 4 1 1 69 11 894
2019 Compliance, inspection and enforcement 32 35 22 6 2 2 1 69 9 100
2019 Communications or public affairs 25 30 26 10 7 2 1 56 18 391
2019 Access to information and privacy 43 31 14 6 4 0 2 75 11 65
2019 Security 40 25 21 7 5 0 2 67 12 229
2019 Science and technology 18 49 21 7 5 0 0 67 12 101
2019 Library services 30 35 20 4 8 0 4 67 13 23
2019 Legal services 30 30 26 0 7 3 4 64 8 27
2019 Administration and operations 36 33 17 8 3 1 1 71 12 1875
2019 Human resources 34 32 19 10 4 0 1 67 13 670
2019 Financial management 31 37 20 7 3 1 1 70 10 596
2019 Procurement 36 33 19 7 4 1 1 70 11 1239
2019 Real property 27 35 20 10 6 1 1 63 16 1305
2019 Materiel management 22 42 27 9 0 0 0 64 9 58
2019 Information management 33 35 21 5 3 2 2 70 9 245
2019 Information technology 30 35 20 7 6 1 2 66 14 448
2019 Internal audit 34 37 11 12 4 0 2 72 16 67
2019 Evaluation 20 15 45 12 4 0 4 37 17 25
2019 Data sciences 36 35 9 12 9 0 0 71 21 46
2019 Policy 27 35 21 9 9 0 0 62 18 159
2019 Project management 23 37 25 10 4 0 1 61 15 637
2019 Other services to the public 41 30 13 8 5 1 2 73 13 362
2019 None of the above 36 28 19 9 5 1 1 65 15 836
2018 Client contact centre 27 34 23 10 4 1 1 62 15 653
2018 Compliance, inspection and enforcement 22 37 25 13 3 0 0 59 16 64
2018 Communications or public affairs 21 31 29 14 5 0 0 52 19 327
2018 Access to information and privacy 33 29 22 12 2 0 2 63 14 58
2018 Security 26 33 23 11 4 1 1 61 15 210
2018 Science and technology 33 25 24 14 1 1 1 60 16 82
2018 Library services 32 23 29 15 0 0 0 56 15 21
2018 Legal services 20 19 19 28 9 5 0 41 39 21
2018 Administration and operations 30 32 23 8 4 1 2 64 13 1513
2018 Human resources 26 33 24 8 6 1 2 61 14 556
2018 Financial management 27 34 25 9 4 1 1 62 13 535
2018 Procurement 29 34 21 9 4 0 2 65 13 1127
2018 Real property 21 36 24 11 7 1 1 58 18 1113
2018 Materiel management 25 32 29 6 7 1 0 58 13 59
2018 Information management 34 31 24 6 4 0 1 66 10 241
2018 Information technology 23 35 24 11 6 1 1 58 18 411
2018 Internal audit 35 32 21 8 4 0 0 67 12 53
2018 Evaluation 22 26 23 14 7 4 4 52 23 27
2018 Data sciences 33 24 22 16 6 0 0 57 21 30
2018 Policy 21 31 23 14 7 0 3 54 22 151
2018 Project management 18 32 26 16 6 1 1 51 22 574
2018 Other services to the public 28 30 23 9 6 2 2 61 16 242
2018 None of the above 25 27 24 15 7 1 1 53 22 600

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 34 31 17 7 7 1 3 67 15 825
2022 Compliance, inspection and enforcement 33 26 22 13 3 0 3 61 16 90
2022 Communications or public affairs 29 27 24 9 8 1 2 58 18 380
2022 Access to information and privacy 38 35 19 6 1 0 1 74 7 65
2022 Security 31 29 17 13 7 0 2 61 21 190
2022 Science and technology 28 27 26 8 9 1 2 56 17 105
2022 Library services 29 39 17 5 4 0 6 72 10 20
2022 Legal services 55 6 13 19 0 0 7 65 21 15
2022 Administration and operations 31 29 20 10 7 1 2 62 17 1645
2022 Human resources 28 30 19 12 9 2 1 59 21 560
2022 Financial management 30 36 18 8 6 0 2 68 14 520
2022 Procurement 27 32 20 11 8 0 2 59 20 1310
2022 Real property 24 31 20 13 10 0 1 56 24 1085
2022 Materiel management 21 33 27 8 10 0 2 55 18 40
2022 Information management 35 29 18 7 7 0 3 67 14 185
2022 Information technology 26 27 22 11 12 0 2 54 23 410
2022 Internal audit 36 35 18 8 2 0 1 72 10 60
2022 Evaluation 26 31 34 7 2 0 0 57 9 35
2022 Data sciences 19 31 30 13 7 0 0 50 20 45
2022 Policy 15 26 30 17 12 0 0 41 29 175
2022 Project management 21 33 23 13 8 1 1 54 22 685
2022 Other services to the public 36 29 18 8 5 2 2 68 14 305
2022 None of the above 32 28 18 8 8 2 3 64 17 605
2020 Client contact centre 37 30 19 7 4 1 2 69 11 949
2020 Compliance, inspection and enforcement 32 43 21 3 1 0 1 75 4 81
2020 Communications or public affairs 25 33 24 12 5 0 2 59 17 398
2020 Access to information and privacy 40 32 13 6 6 0 2 74 13 62
2020 Security 31 32 17 13 6 1 1 63 19 261
2020 Science and technology 29 31 27 9 1 0 4 62 10 108
2020 Library services 20 55 10 0 15 0 0 75 15 20
2020 Legal services 38 24 28 5 0 5 0 65 5 21
2020 Administration and operations 33 32 20 10 4 0 1 66 14 2050
2020 Human resources 27 34 22 10 5 0 1 63 15 669
2020 Financial management 30 34 21 10 4 1 1 65 14 587
2020 Procurement 33 34 19 9 4 0 0 67 13 1380
2020 Real property 26 32 25 11 5 0 0 59 16 1421
2020 Materiel management 29 35 22 11 2 2 0 65 13 53
2020 Information management 34 31 19 8 5 0 2 67 13 270
2020 Information technology 28 30 22 12 6 1 0 59 19 463
2020 Internal audit 31 28 24 12 6 0 0 59 18 68
2020 Evaluation 38 28 11 17 4 0 4 67 22 27
2020 Data sciences 20 30 27 7 16 0 0 50 22 45
2020 Policy 22 31 21 17 7 0 1 54 25 178
2020 Project management 25 36 21 12 5 1 1 61 18 755
2020 Other services to the public 38 30 20 6 4 1 1 70 10 307
2020 None of the above 35 32 18 8 5 1 1 69 13 835
2019 Client contact centre 29 30 21 11 6 1 1 61 18 896
2019 Compliance, inspection and enforcement 29 34 21 10 4 1 1 65 14 99
2019 Communications or public affairs 20 31 24 17 6 1 1 51 24 389
2019 Access to information and privacy 28 34 22 11 3 0 2 64 14 64
2019 Security 30 27 22 11 7 0 2 59 19 229
2019 Science and technology 15 38 28 12 7 0 0 53 19 101
2019 Library services 35 42 12 0 11 0 0 76 11 23
2019 Legal services 21 46 18 4 7 3 0 69 12 27
2019 Administration and operations 27 31 22 11 6 1 1 60 18 1875
2019 Human resources 25 30 23 15 6 0 1 56 21 670
2019 Financial management 23 35 23 11 6 0 1 59 17 593
2019 Procurement 29 33 20 12 5 0 0 62 18 1243
2019 Real property 20 32 24 14 8 1 1 53 23 1301
2019 Materiel management 29 40 21 9 0 0 1 70 9 58
2019 Information management 31 27 27 9 5 0 0 58 14 245
2019 Information technology 22 32 22 14 8 0 1 55 23 448
2019 Internal audit 25 36 20 12 4 1 2 63 17 67
2019 Evaluation 9 26 37 16 8 0 4 36 26 24
2019 Data sciences 25 33 20 10 12 0 0 58 22 46
2019 Policy 19 30 28 14 8 0 1 49 23 159
2019 Project management 18 33 26 14 7 0 1 52 22 635
2019 Other services to the public 31 32 19 10 6 0 1 65 16 366
2019 None of the above 31 29 22 10 7 1 1 61 17 836
2018 Client contact centre 27 27 24 14 6 0 1 55 21 655
2018 Compliance, inspection and enforcement 31 33 20 14 3 0 0 64 16 65
2018 Communications or public affairs 17 28 31 17 6 1 1 46 23 327
2018 Access to information and privacy 27 23 19 26 5 0 0 50 31 58
2018 Security 24 28 25 14 8 1 1 53 22 210
2018 Science and technology 32 33 17 14 2 1 1 66 17 82
2018 Library services 31 25 29 15 0 0 0 56 15 21
2018 Legal services 24 24 20 19 9 5 0 50 29 21
2018 Administration and operations 22 31 25 12 8 1 1 54 20 1517
2018 Human resources 20 27 28 16 8 0 1 48 24 556
2018 Financial management 22 30 27 14 7 0 0 52 21 537
2018 Procurement 23 33 24 12 7 0 1 57 19 1125
2018 Real property 16 32 26 17 8 1 0 49 25 1113
2018 Materiel management 21 28 32 9 10 0 0 49 19 58
2018 Information management 27 30 23 11 6 0 2 59 18 240
2018 Information technology 19 26 21 21 12 0 1 46 33 412
2018 Internal audit 33 34 14 16 4 0 0 67 19 53
2018 Evaluation 26 23 29 11 4 0 7 53 16 27
2018 Data sciences 26 15 32 16 9 3 0 43 25 30
2018 Policy 16 29 24 19 8 0 4 47 29 151
2018 Project management 13 31 28 18 8 1 1 45 26 575
2018 Other services to the public 26 29 24 11 5 1 4 58 17 243
2018 None of the above 22 28 24 16 8 1 1 51 24 599

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 28 13 7 5 1 3 73 13 825
2022 Compliance, inspection and enforcement 38 27 17 10 3 0 5 68 13 90
2022 Communications or public affairs 37 34 16 6 5 1 1 72 11 380
2022 Access to information and privacy 34 47 15 2 3 0 0 81 4 65
2022 Security 36 29 16 13 4 0 1 66 18 185
2022 Science and technology 34 25 22 9 7 1 2 61 16 105
2022 Library services 45 34 6 5 4 0 6 84 10 20
2022 Legal services 55 18 13 6 0 0 7 79 7 15
2022 Administration and operations 38 31 15 8 5 1 2 71 13 1645
2022 Human resources 37 29 18 8 5 1 2 68 14 560
2022 Financial management 40 29 16 7 5 1 3 72 12 520
2022 Procurement 38 30 17 8 5 1 1 69 14 1310
2022 Real property 33 29 20 10 6 0 1 63 17 1085
2022 Materiel management 36 37 11 9 6 0 0 74 15 40
2022 Information management 37 27 19 6 10 0 1 65 16 185
2022 Information technology 29 31 17 11 10 0 2 61 22 410
2022 Internal audit 40 29 21 4 4 0 1 70 8 60
2022 Evaluation 33 32 29 3 2 0 0 66 5 35
2022 Data sciences 28 24 26 10 11 0 0 53 21 45
2022 Policy 19 27 26 13 14 0 1 46 27 175
2022 Project management 27 31 24 8 9 0 1 59 17 685
2022 Other services to the public 47 26 14 6 3 1 4 76 10 305
2022 None of the above 43 27 13 8 6 1 2 72 15 605
2020 Client contact centre 43 30 16 7 3 1 1 74 10 951
2020 Compliance, inspection and enforcement 35 34 20 6 1 0 4 72 7 83
2020 Communications or public affairs 39 29 18 8 4 1 1 69 12 401
2020 Access to information and privacy 44 21 16 13 5 0 2 66 18 62
2020 Security 33 30 17 10 6 1 2 65 17 259
2020 Science and technology 25 34 29 10 1 0 1 59 11 108
2020 Library services 30 30 20 5 10 0 5 63 16 20
2020 Legal services 47 38 10 0 5 0 0 86 5 21
2020 Administration and operations 38 31 17 8 4 0 1 70 12 2049
2020 Human resources 39 29 18 9 4 0 1 69 13 667
2020 Financial management 37 30 20 9 3 0 1 67 12 587
2020 Procurement 41 31 17 7 3 1 0 73 10 1384
2020 Real property 31 34 20 9 5 0 0 66 14 1424
2020 Materiel management 26 39 19 11 3 2 0 66 14 53
2020 Information management 41 31 16 6 4 0 2 73 11 270
2020 Information technology 35 28 18 12 6 1 1 64 18 465
2020 Internal audit 32 28 22 9 9 0 0 60 18 68
2020 Evaluation 45 27 21 4 4 0 0 72 7 27
2020 Data sciences 27 33 22 2 16 0 0 60 18 45
2020 Policy 28 29 19 16 8 0 0 57 25 180
2020 Project management 30 34 20 11 4 1 1 65 15 756
2020 Other services to the public 46 25 16 8 4 0 0 72 12 307
2020 None of the above 45 28 15 7 3 1 1 74 10 831
2019 Client contact centre 35 31 19 9 5 1 1 67 14 892
2019 Compliance, inspection and enforcement 32 27 26 8 5 2 0 60 13 99
2019 Communications or public affairs 30 29 23 11 6 0 1 60 17 390
2019 Access to information and privacy 35 24 28 6 6 0 2 59 12 65
2019 Security 37 23 20 9 9 0 1 61 18 229
2019 Science and technology 26 30 30 9 5 0 0 56 14 98
2019 Library services 41 35 13 4 7 0 0 76 11 23
2019 Legal services 27 40 22 8 0 3 0 69 8 27
2019 Administration and operations 31 31 19 11 6 1 0 63 17 1883
2019 Human resources 32 27 22 11 6 0 1 60 18 670
2019 Financial management 27 27 25 13 7 0 1 55 20 596
2019 Procurement 35 32 18 9 5 0 1 68 14 1242
2019 Real property 26 33 21 12 8 1 1 59 20 1302
2019 Materiel management 35 41 17 6 2 0 0 76 8 58
2019 Information management 32 25 28 9 5 1 0 57 14 246
2019 Information technology 26 30 21 15 7 0 1 56 22 448
2019 Internal audit 29 24 19 17 9 0 2 54 27 67
2019 Evaluation 18 40 26 12 0 0 4 60 13 25
2019 Data sciences 32 32 17 10 8 0 0 65 18 46
2019 Policy 22 31 21 15 11 0 1 53 26 158
2019 Project management 22 34 24 11 8 0 1 56 19 634
2019 Other services to the public 40 27 18 9 4 1 1 68 13 365
2019 None of the above 36 29 19 8 7 0 1 66 15 837
2018 Client contact centre 31 26 24 12 5 1 1 58 18 651
2018 Compliance, inspection and enforcement 22 36 24 12 4 0 1 59 17 65
2018 Communications or public affairs 30 32 23 8 6 0 0 63 14 327
2018 Access to information and privacy 25 23 33 12 7 0 0 48 19 58
2018 Security 26 29 22 15 6 1 2 56 22 209
2018 Science and technology 33 28 26 9 2 1 0 62 12 81
2018 Library services 37 28 26 5 0 0 5 68 5 21
2018 Legal services 19 15 42 19 0 5 0 36 20 21
2018 Administration and operations 26 33 21 10 8 1 1 60 18 1517
2018 Human resources 25 28 24 15 8 0 1 53 23 556
2018 Financial management 21 31 26 14 7 0 1 53 21 534
2018 Procurement 28 34 21 10 5 0 1 62 16 1122
2018 Real property 21 32 25 14 7 0 1 54 21 1116
2018 Materiel management 37 20 22 13 9 0 0 57 21 59
2018 Information management 32 29 20 12 6 0 1 61 18 240
2018 Information technology 22 30 20 18 10 0 1 52 28 412
2018 Internal audit 30 35 16 16 3 0 0 65 19 53
2018 Evaluation 23 34 11 25 4 0 4 59 30 27
2018 Data sciences 23 22 26 26 3 0 0 45 29 30
2018 Policy 17 24 27 17 12 1 2 42 30 151
2018 Project management 18 34 24 16 7 1 0 52 24 574
2018 Other services to the public 31 27 20 13 4 1 3 61 18 242
2018 None of the above 28 26 23 11 9 1 2 55 21 599

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 49 22 14 6 5 1 3 74 12 825
2022 Compliance, inspection and enforcement 47 23 16 4 5 0 5 74 10 90
2022 Communications or public affairs 49 26 13 7 5 1 1 76 11 380
2022 Access to information and privacy 50 35 10 3 1 0 1 86 4 65
2022 Security 46 27 9 9 5 0 2 76 15 185
2022 Science and technology 44 20 14 11 7 2 2 66 19 105
2022 Library services 41 33 11 5 5 5 0 78 10 20
2022 Legal services 55 13 13 0 12 0 7 74 13 15
2022 Administration and operations 54 23 11 5 4 1 2 79 10 1645
2022 Human resources 51 22 13 6 5 1 1 75 11 560
2022 Financial management 51 27 11 5 4 0 2 80 9 515
2022 Procurement 51 26 12 6 4 1 2 78 10 1315
2022 Real property 47 26 14 5 6 0 1 74 11 1090
2022 Materiel management 52 20 13 10 5 0 0 72 15 40
2022 Information management 48 29 11 5 6 0 2 78 11 185
2022 Information technology 49 23 13 7 6 0 2 74 13 410
2022 Internal audit 48 32 14 4 2 0 1 81 5 60
2022 Evaluation 51 24 9 11 5 0 0 74 16 35
2022 Data sciences 50 24 9 7 6 0 4 77 13 45
2022 Policy 40 24 20 7 5 1 2 67 12 175
2022 Project management 44 28 13 8 5 1 1 74 13 685
2022 Other services to the public 54 21 12 5 6 1 1 76 12 305
2022 None of the above 49 24 13 5 6 1 2 75 11 610
2020 Client contact centre 49 25 13 6 5 1 1 75 12 949
2020 Compliance, inspection and enforcement 41 36 13 6 3 0 1 78 9 81
2020 Communications or public affairs 47 26 17 6 3 1 0 73 10 397
2020 Access to information and privacy 51 19 15 3 8 0 3 73 12 62
2020 Security 44 26 13 7 7 1 2 72 15 257
2020 Science and technology 45 29 14 8 4 0 0 74 12 108
2020 Library services 39 20 25 10 5 0 0 60 15 20
2020 Legal services 57 24 14 0 5 0 0 81 5 21
2020 Administration and operations 50 25 13 6 4 0 1 76 10 2042
2020 Human resources 53 23 12 5 5 1 1 77 11 667
2020 Financial management 49 24 14 7 4 1 1 75 11 582
2020 Procurement 52 25 13 5 3 1 0 78 8 1381
2020 Real property 46 26 15 8 5 0 0 72 13 1418
2020 Materiel management 41 24 24 8 3 0 0 65 12 50
2020 Information management 50 24 14 6 3 1 2 76 9 270
2020 Information technology 49 26 13 7 4 0 1 76 10 465
2020 Internal audit 35 37 10 6 12 0 0 72 18 68
2020 Evaluation 62 24 7 4 0 0 4 89 4 27
2020 Data sciences 38 35 11 11 3 0 2 74 14 45
2020 Policy 48 26 12 9 4 0 1 75 13 181
2020 Project management 41 31 14 6 6 1 1 73 12 755
2020 Other services to the public 46 30 13 6 4 1 0 77 10 306
2020 None of the above 52 23 13 6 4 1 1 77 10 830
2019 Client contact centre 41 25 18 9 5 0 1 67 15 895
2019 Compliance, inspection and enforcement 40 30 17 6 4 1 1 72 11 99
2019 Communications or public affairs 42 29 12 9 6 1 0 72 16 390
2019 Access to information and privacy 36 34 16 7 6 0 2 71 13 64
2019 Security 45 26 14 6 8 0 1 71 14 228
2019 Science and technology 32 31 19 12 5 0 1 63 17 101
2019 Library services 45 20 21 10 4 0 0 65 14 22
2019 Legal services 43 26 9 12 8 3 0 71 20 26
2019 Administration and operations 45 26 15 8 5 1 1 72 13 1877
2019 Human resources 47 26 12 8 7 0 0 73 14 668
2019 Financial management 43 26 16 10 4 0 1 70 14 595
2019 Procurement 48 25 14 7 4 0 1 74 12 1236
2019 Real property 41 28 16 8 7 1 0 69 15 1306
2019 Materiel management 55 27 15 1 0 2 0 83 1 58
2019 Information management 44 29 15 6 4 1 1 74 11 245
2019 Information technology 41 30 13 8 6 1 1 72 14 445
2019 Internal audit 42 26 16 9 6 0 2 69 15 67
2019 Evaluation 30 19 31 12 4 0 4 51 17 25
2019 Data sciences 51 18 17 4 10 0 0 69 14 46
2019 Policy 48 18 14 8 10 0 2 68 18 157
2019 Project management 39 28 16 8 8 0 1 68 16 636
2019 Other services to the public 42 28 15 8 6 0 1 71 14 366
2019 None of the above 44 26 15 7 6 0 1 71 14 837

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 24 10 4 3 1 3 81 8 825
2022 Compliance, inspection and enforcement 51 26 10 3 5 0 5 80 9 90
2022 Communications or public affairs 49 27 14 7 3 0 1 76 10 380
2022 Access to information and privacy 49 31 7 10 0 0 3 82 10 65
2022 Security 57 25 10 3 3 0 2 84 6 190
2022 Science and technology 57 26 11 2 2 0 2 85 4 105
2022 Library services 54 27 14 0 5 0 0 81 5 20
2022 Legal services 62 11 7 5 0 0 14 86 6 15
2022 Administration and operations 60 22 9 4 3 0 2 84 7 1645
2022 Human resources 53 25 13 4 3 1 1 79 7 560
2022 Financial management 57 25 9 4 3 1 1 83 7 520
2022 Procurement 58 24 9 4 3 0 1 83 7 1310
2022 Real property 52 25 13 6 3 0 1 77 9 1085
2022 Materiel management 66 16 3 7 7 0 0 83 14 40
2022 Information management 53 32 11 2 1 0 1 86 3 185
2022 Information technology 57 23 9 5 2 1 3 82 8 410
2022 Internal audit 58 22 17 0 2 0 1 81 2 60
2022 Evaluation 54 31 8 5 2 0 0 84 8 35
2022 Data sciences 56 15 13 6 9 0 2 72 15 45
2022 Policy 53 27 12 5 2 0 1 81 7 175
2022 Project management 50 28 12 4 4 0 1 79 8 685
2022 Other services to the public 60 20 11 3 4 1 2 82 7 305
2022 None of the above 52 26 11 4 5 1 2 80 10 610
2020 Client contact centre 36 28 20 10 6 0 1 64 17 954
2020 Compliance, inspection and enforcement 27 40 20 10 3 0 0 67 13 83
2020 Communications or public affairs 24 33 24 12 6 0 0 57 18 400
2020 Access to information and privacy 32 32 16 6 11 0 2 66 18 62
2020 Security 31 33 22 7 6 1 1 65 13 262
2020 Science and technology 23 29 21 22 3 1 0 52 26 108
2020 Library services 20 50 10 15 5 0 0 70 20 20
2020 Legal services 39 33 19 5 5 0 0 71 9 21
2020 Administration and operations 31 31 23 10 5 0 0 62 15 2046
2020 Human resources 32 31 22 9 5 0 1 63 14 667
2020 Financial management 35 31 20 8 5 0 0 66 13 588
2020 Procurement 30 30 24 11 6 0 0 60 17 1385
2020 Real property 30 32 23 10 5 0 0 63 15 1424
2020 Materiel management 34 24 26 13 3 0 0 58 16 53
2020 Information management 37 31 16 10 4 0 1 70 14 271
2020 Information technology 34 31 20 9 5 0 0 65 14 464
2020 Internal audit 32 31 18 15 4 0 0 63 19 68
2020 Evaluation 29 28 35 7 0 0 0 57 7 26
2020 Data sciences 31 29 24 11 3 0 2 61 14 45
2020 Policy 28 34 18 14 6 0 0 62 19 181
2020 Project management 25 32 26 11 6 0 1 57 17 755
2020 Other services to the public 34 31 20 9 6 0 0 66 14 305
2020 None of the above 32 31 22 9 5 0 1 63 15 833

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 26 17 9 9 1 2 64 18 820
2022 Compliance, inspection and enforcement 32 35 19 4 5 0 5 71 10 90
2022 Communications or public affairs 31 29 24 7 7 0 1 61 14 380
2022 Access to information and privacy 46 31 17 5 0 0 0 78 5 65
2022 Security 41 27 15 8 8 0 1 68 16 185
2022 Science and technology 33 32 16 11 7 0 1 65 18 105
2022 Library services 38 49 7 0 0 0 6 93 0 20
2022 Legal services 42 27 7 0 18 0 7 73 19 15
2022 Administration and operations 33 30 19 10 7 0 2 64 17 1645
2022 Human resources 31 28 20 10 10 0 2 59 20 560
2022 Financial management 33 31 20 9 5 0 1 65 14 515
2022 Procurement 25 29 24 12 9 0 1 54 21 1310
2022 Real property 28 30 18 11 10 0 1 59 22 1090
2022 Materiel management 41 30 21 0 8 0 0 71 8 40
2022 Information management 41 33 14 7 4 0 1 74 12 185
2022 Information technology 34 30 18 9 7 1 1 66 16 410
2022 Internal audit 42 24 20 7 6 0 1 67 13 60
2022 Evaluation 40 16 21 15 6 0 2 57 21 35
2022 Data sciences 26 39 20 6 9 0 0 65 15 45
2022 Policy 31 32 23 8 3 1 1 65 11 175
2022 Project management 25 31 20 13 9 0 1 57 22 685
2022 Other services to the public 35 30 18 8 6 0 3 67 14 305
2022 None of the above 33 29 20 6 10 1 1 63 16 610
2020 Client contact centre 31 31 20 11 7 0 0 62 18 949
2020 Compliance, inspection and enforcement 26 33 26 8 6 0 1 60 15 82
2020 Communications or public affairs 26 27 25 14 7 1 0 54 21 398
2020 Access to information and privacy 39 32 16 7 5 0 2 72 11 62
2020 Security 33 30 22 7 6 1 0 64 14 261
2020 Science and technology 15 31 29 18 4 0 3 46 23 108
2020 Library services 20 25 45 5 5 0 0 45 10 20
2020 Legal services 43 34 5 10 9 0 0 76 19 21
2020 Administration and operations 29 30 19 12 8 0 1 60 20 2044
2020 Human resources 28 30 21 13 8 0 1 58 21 668
2020 Financial management 29 37 20 9 4 0 1 66 13 589
2020 Procurement 28 30 24 11 7 0 0 58 18 1384
2020 Real property 26 30 22 13 8 0 0 57 21 1423
2020 Materiel management 31 27 28 6 6 2 0 59 13 53
2020 Information management 39 33 16 8 3 0 1 73 11 268
2020 Information technology 30 30 25 10 5 1 0 61 15 465
2020 Internal audit 20 33 33 9 6 0 0 52 15 67
2020 Evaluation 24 24 24 7 17 0 4 50 25 27
2020 Data sciences 35 33 20 4 7 0 0 69 11 45
2020 Policy 31 36 19 9 5 0 0 67 14 180
2020 Project management 28 28 23 13 7 0 0 56 21 755
2020 Other services to the public 31 31 22 9 5 0 0 63 14 306
2020 None of the above 29 27 25 12 7 0 1 57 18 831
2019 Client contact centre 32 30 20 10 7 0 1 63 18 892
2019 Compliance, inspection and enforcement 32 36 14 10 7 0 0 68 17 100
2019 Communications or public affairs 31 32 20 10 5 1 1 64 15 386
2019 Access to information and privacy 43 27 18 6 3 0 2 72 10 65
2019 Security 38 28 19 8 6 0 1 67 14 228
2019 Science and technology 27 32 21 15 5 0 0 60 19 98
2019 Library services 31 30 31 0 7 0 0 61 7 23
2019 Legal services 26 28 23 4 12 3 4 58 17 26
2019 Administration and operations 31 30 20 11 7 1 1 62 18 1875
2019 Human resources 31 28 23 11 7 0 0 59 18 669
2019 Financial management 29 29 25 10 5 1 0 59 16 595
2019 Procurement 28 31 23 11 6 0 0 59 18 1237
2019 Real property 26 31 23 12 7 0 1 58 19 1299
2019 Materiel management 48 26 15 9 0 0 2 75 9 57
2019 Information management 39 35 15 6 4 0 0 74 11 240
2019 Information technology 34 28 22 9 5 0 2 64 14 444
2019 Internal audit 26 37 19 12 4 0 3 64 17 67
2019 Evaluation 30 16 27 11 12 0 4 48 24 25
2019 Data sciences 29 40 19 4 8 0 0 69 12 45
2019 Policy 36 31 21 7 3 1 1 69 10 159
2019 Project management 24 30 25 11 8 0 1 55 19 635
2019 Other services to the public 36 28 19 8 7 1 1 65 16 363
2019 None of the above 33 27 22 9 8 0 1 61 17 837
2018 Client contact centre 31 25 22 12 8 1 1 57 20 652
2018 Compliance, inspection and enforcement 28 42 13 12 6 0 0 69 18 65
2018 Communications or public affairs 29 29 24 12 5 0 1 58 17 327
2018 Access to information and privacy 30 21 32 12 5 0 0 51 18 58
2018 Security 33 27 21 11 6 1 1 61 17 208
2018 Science and technology 25 28 24 20 1 1 0 54 22 81
2018 Library services 51 20 14 10 0 0 5 75 11 21
2018 Legal services 39 29 5 9 9 10 0 74 21 21
2018 Administration and operations 27 29 21 12 8 0 1 57 21 1515
2018 Human resources 25 27 25 15 8 0 0 52 23 552
2018 Financial management 25 28 25 12 7 0 1 54 20 535
2018 Procurement 25 27 25 13 9 0 1 53 23 1122
2018 Real property 21 27 26 15 8 1 1 49 24 1105
2018 Materiel management 38 32 6 17 7 0 0 71 24 59
2018 Information management 36 28 23 8 2 0 2 66 11 239
2018 Information technology 29 30 21 12 7 0 0 60 19 409
2018 Internal audit 33 33 14 12 4 0 4 68 17 52
2018 Evaluation 23 39 16 19 0 0 4 64 19 26
2018 Data sciences 39 31 18 12 0 0 0 70 12 30
2018 Policy 27 28 23 15 4 1 1 57 20 151
2018 Project management 20 29 24 16 11 1 0 49 27 571
2018 Other services to the public 29 28 23 12 4 1 3 60 17 243
2018 None of the above 28 26 22 12 9 1 2 55 22 600

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 61 16 9 4 3 1 6 83 7 820
2022 Compliance, inspection and enforcement 54 25 8 2 4 1 6 85 6 90
2022 Communications or public affairs 57 19 10 5 5 1 3 78 11 375
2022 Access to information and privacy 77 9 2 3 3 1 5 91 6 65
2022 Security 61 16 5 7 6 1 4 81 14 190
2022 Science and technology 52 25 8 3 8 0 4 80 12 105
2022 Library services 44 29 6 6 9 0 6 77 17 20
2022 Legal services 53 17 16 0 0 0 14 81 0 15
2022 Administration and operations 64 16 7 3 5 1 5 85 8 1640
2022 Human resources 59 19 10 4 4 1 3 81 9 560
2022 Financial management 60 17 8 4 5 1 5 82 10 520
2022 Procurement 61 18 8 4 5 1 4 82 9 1305
2022 Real property 57 23 9 4 4 0 2 82 8 1085
2022 Materiel management 62 31 3 0 4 0 0 93 4 40
2022 Information management 67 17 7 3 3 0 3 86 7 185
2022 Information technology 60 19 7 2 5 1 6 85 8 410
2022 Internal audit 59 22 2 6 5 0 5 85 12 60
2022 Evaluation 62 11 8 3 13 0 4 76 16 35
2022 Data sciences 66 14 6 8 4 0 2 82 12 45
2022 Policy 59 21 10 3 3 0 4 83 6 175
2022 Project management 55 24 10 3 4 1 3 82 8 685
2022 Other services to the public 69 14 5 4 4 1 3 87 8 305
2022 None of the above 60 17 7 3 5 1 6 84 8 600
2020 Client contact centre 62 20 10 4 2 0 2 85 5 948
2020 Compliance, inspection and enforcement 52 33 12 2 1 0 0 85 3 83
2020 Communications or public affairs 51 26 17 3 2 0 2 78 5 398
2020 Access to information and privacy 68 21 6 3 2 0 0 89 5 62
2020 Security 60 22 6 4 4 1 3 86 8 258
2020 Science and technology 50 21 16 7 0 0 6 76 7 108
2020 Library services 35 40 19 5 0 0 0 76 5 20
2020 Legal services 67 19 9 0 5 0 0 86 5 21
2020 Administration and operations 59 24 11 2 2 0 2 85 4 2035
2020 Human resources 55 26 10 3 2 0 3 83 6 666
2020 Financial management 58 25 10 3 2 0 2 85 5 585
2020 Procurement 54 26 14 3 1 0 2 82 5 1378
2020 Real property 54 26 12 4 2 0 0 81 6 1416
2020 Materiel management 57 22 16 3 2 0 0 79 5 52
2020 Information management 60 22 9 4 2 0 4 85 6 267
2020 Information technology 58 25 10 3 1 0 3 85 4 461
2020 Internal audit 52 26 15 3 3 0 1 79 6 68
2020 Evaluation 63 17 7 10 3 0 0 79 14 27
2020 Data sciences 53 22 16 7 2 0 0 75 9 45
2020 Policy 48 26 15 4 4 1 2 76 9 180
2020 Project management 51 30 13 3 2 0 1 82 5 751
2020 Other services to the public 53 25 12 6 3 0 1 79 9 306
2020 None of the above 56 23 12 4 2 1 2 82 6 825
2019 Client contact centre 61 20 11 4 2 0 2 83 6 894
2019 Compliance, inspection and enforcement 59 28 4 5 1 0 3 89 6 99
2019 Communications or public affairs 55 21 13 6 4 0 1 77 10 389
2019 Access to information and privacy 56 29 7 3 3 0 2 86 6 64
2019 Security 59 20 12 3 3 0 2 82 6 229
2019 Science and technology 46 26 15 10 3 0 0 72 13 100
2019 Library services 51 29 12 4 5 0 0 80 8 23
2019 Legal services 37 28 13 16 3 3 0 67 20 26
2019 Administration and operations 61 20 10 3 2 1 2 84 6 1881
2019 Human resources 59 23 10 4 2 0 1 83 7 665
2019 Financial management 58 24 10 4 2 0 2 84 6 597
2019 Procurement 57 22 11 5 3 0 1 80 8 1237
2019 Real property 55 23 11 5 4 0 2 80 9 1302
2019 Materiel management 53 29 8 8 2 0 1 83 9 58
2019 Information management 60 21 9 4 3 0 2 83 8 244
2019 Information technology 52 24 12 6 3 0 3 78 10 448
2019 Internal audit 63 20 9 4 1 0 2 85 6 67
2019 Evaluation 39 39 4 9 4 0 4 82 14 25
2019 Data sciences 51 30 15 2 2 0 0 81 4 46
2019 Policy 53 25 9 7 6 0 1 78 13 159
2019 Project management 53 25 13 5 2 0 2 80 7 635
2019 Other services to the public 58 24 9 4 3 0 2 83 7 365
2019 None of the above 56 21 13 4 3 1 2 79 8 833
2018 Client contact centre 56 24 11 3 3 1 2 82 6 652
2018 Compliance, inspection and enforcement 48 29 11 8 3 0 1 78 11 65
2018 Communications or public affairs 50 29 13 4 3 0 1 80 7 325
2018 Access to information and privacy 48 23 16 2 5 0 6 76 7 58
2018 Security 56 19 10 4 5 1 4 79 10 207
2018 Science and technology 50 31 9 1 6 3 0 83 7 82
2018 Library services 42 39 10 0 0 0 9 89 0 21
2018 Legal services 33 29 0 19 14 5 0 65 35 21
2018 Administration and operations 58 21 10 3 4 1 3 82 7 1507
2018 Human resources 52 23 13 4 5 1 2 77 9 554
2018 Financial management 54 23 12 6 3 0 2 79 9 535
2018 Procurement 52 23 12 5 5 0 2 77 11 1121
2018 Real property 51 25 13 5 4 0 2 78 9 1105
2018 Materiel management 47 22 13 7 7 0 3 72 15 59
2018 Information management 54 26 11 4 2 0 2 83 6 240
2018 Information technology 53 23 11 6 5 0 2 78 11 412
2018 Internal audit 56 20 14 9 0 0 2 77 9 53
2018 Evaluation 56 18 7 4 8 0 7 80 12 27
2018 Data sciences 35 41 13 8 0 0 3 78 9 30
2018 Policy 48 21 10 13 6 0 3 71 19 151
2018 Project management 48 26 13 7 4 0 1 75 11 574
2018 Other services to the public 54 23 11 5 3 1 3 80 9 243
2018 None of the above 49 21 16 4 6 1 4 73 10 597

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 27 13 4 3 1 3 79 7 825
2022 Compliance, inspection and enforcement 38 39 13 3 2 0 5 81 5 90
2022 Communications or public affairs 37 34 17 7 4 0 0 71 12 380
2022 Access to information and privacy 53 23 19 0 1 1 2 79 1 65
2022 Security 49 29 12 3 4 0 3 81 7 190
2022 Science and technology 44 29 15 7 3 0 1 75 11 105
2022 Library services 27 49 18 6 0 0 0 75 6 20
2022 Legal services 34 25 34 0 0 0 7 64 0 15
2022 Administration and operations 45 32 14 4 3 0 2 79 7 1650
2022 Human resources 48 32 13 5 1 0 1 81 6 565
2022 Financial management 47 34 12 3 2 0 2 83 5 520
2022 Procurement 46 32 13 4 3 0 1 80 7 1315
2022 Real property 43 34 12 5 4 0 1 78 10 1090
2022 Materiel management 42 36 14 3 4 0 0 79 7 40
2022 Information management 44 36 14 2 4 0 1 80 6 185
2022 Information technology 55 26 11 4 1 1 3 84 5 410
2022 Internal audit 38 26 18 14 0 0 3 67 14 60
2022 Evaluation 46 36 8 8 3 0 0 82 11 35
2022 Data sciences 54 28 9 4 4 0 0 82 8 45
2022 Policy 44 35 10 4 6 0 1 80 10 175
2022 Project management 44 34 14 3 3 0 1 79 6 685
2022 Other services to the public 46 28 14 5 5 1 1 76 10 305
2022 None of the above 42 33 14 5 5 1 1 76 10 605
2020 Client contact centre 38 31 18 8 5 0 1 69 12 954
2020 Compliance, inspection and enforcement 24 38 18 14 6 0 0 62 20 82
2020 Communications or public affairs 22 37 24 10 6 0 0 60 16 399
2020 Access to information and privacy 40 29 23 6 2 0 0 69 8 62
2020 Security 35 37 15 6 6 1 0 73 12 261
2020 Science and technology 27 23 27 12 11 0 0 50 23 108
2020 Library services 5 25 31 20 20 0 0 30 39 20
2020 Legal services 52 24 5 5 9 0 5 80 15 21
2020 Administration and operations 34 34 19 8 4 0 1 68 12 2039
2020 Human resources 34 33 20 7 4 0 1 68 12 666
2020 Financial management 28 37 22 9 3 0 0 66 12 588
2020 Procurement 30 35 22 9 4 0 0 65 13 1379
2020 Real property 29 38 20 8 5 0 0 67 13 1413
2020 Materiel management 30 46 13 6 5 0 0 76 11 53
2020 Information management 41 36 14 4 4 0 1 78 8 268
2020 Information technology 38 38 15 5 2 0 1 77 8 460
2020 Internal audit 15 44 23 7 9 0 1 60 16 68
2020 Evaluation 40 25 21 15 0 0 0 65 15 26
2020 Data sciences 35 24 18 16 7 0 0 60 23 45
2020 Policy 21 40 23 10 6 0 1 62 15 180
2020 Project management 27 35 23 10 4 0 1 63 14 755
2020 Other services to the public 33 33 19 8 6 0 0 67 14 306
2020 None of the above 31 33 21 9 5 0 1 65 14 831

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 71 13 4 2 1 1 9 93 3 825
2022 Compliance, inspection and enforcement 70 17 3 1 1 0 8 94 2 90
2022 Communications or public affairs 73 9 5 2 0 1 11 92 3 380
2022 Access to information and privacy 79 5 4 0 0 0 12 95 0 65
2022 Security 79 10 1 2 1 1 7 96 3 190
2022 Science and technology 71 12 4 1 0 0 11 94 1 105
2022 Library services 39 40 6 0 0 0 16 93 0 20
2022 Legal services 49 24 0 0 0 0 27 100 0 15
2022 Administration and operations 74 11 4 2 1 0 8 93 3 1650
2022 Human resources 74 11 3 1 1 1 9 94 3 565
2022 Financial management 72 14 3 1 1 0 10 95 2 520
2022 Procurement 74 11 4 1 2 0 8 92 3 1310
2022 Real property 73 12 3 1 1 1 8 94 3 1085
2022 Materiel management 69 14 5 0 8 0 4 87 8 40
2022 Information management 71 16 4 3 1 0 5 92 4 185
2022 Information technology 77 8 2 1 1 1 9 95 3 410
2022 Internal audit 71 18 4 1 0 0 6 95 1 60
2022 Evaluation 68 10 12 2 2 0 5 82 5 35
2022 Data sciences 73 12 2 0 2 0 11 95 3 45
2022 Policy 73 10 6 0 2 1 8 91 2 175
2022 Project management 73 12 4 1 1 0 7 92 3 685
2022 Other services to the public 76 9 3 2 1 0 8 93 3 305
2022 None of the above 71 11 5 1 2 1 10 91 3 605
2020 Client contact centre 68 19 6 2 2 0 3 90 4 946
2020 Compliance, inspection and enforcement 72 13 8 2 1 0 3 88 4 83
2020 Communications or public affairs 71 17 4 1 1 0 5 94 2 397
2020 Access to information and privacy 66 24 6 2 0 0 2 92 2 62
2020 Security 70 17 4 2 3 1 3 90 5 259
2020 Science and technology 73 16 3 1 3 1 5 94 4 108
2020 Library services 65 20 5 5 0 0 5 89 5 20
2020 Legal services 81 14 0 0 0 0 5 100 0 21
2020 Administration and operations 71 15 6 1 1 0 4 91 2 2037
2020 Human resources 70 14 7 1 0 0 6 91 2 662
2020 Financial management 70 17 6 2 1 1 4 91 2 584
2020 Procurement 72 17 5 1 1 0 4 93 2 1380
2020 Real property 71 17 6 2 1 0 4 92 3 1419
2020 Materiel management 66 21 6 3 0 0 3 90 3 53
2020 Information management 69 16 7 1 1 0 5 90 2 267
2020 Information technology 72 15 5 2 1 0 5 92 3 463
2020 Internal audit 66 13 9 0 2 1 9 88 2 67
2020 Evaluation 83 7 4 0 0 0 7 96 0 27
2020 Data sciences 60 18 9 3 4 0 7 83 7 45
2020 Policy 66 16 8 1 1 1 8 90 2 178
2020 Project management 72 16 6 1 1 1 4 92 2 756
2020 Other services to the public 67 19 5 3 2 1 4 90 5 306
2020 None of the above 71 16 4 2 1 1 6 92 3 833
2019 Client contact centre 71 15 5 2 1 0 6 91 3 894
2019 Compliance, inspection and enforcement 78 12 1 0 3 0 6 96 3 100
2019 Communications or public affairs 72 11 5 2 1 1 8 92 3 390
2019 Access to information and privacy 76 11 7 5 0 0 2 88 5 65
2019 Security 69 12 8 2 3 1 6 87 5 229
2019 Science and technology 70 16 6 1 2 0 5 90 4 100
2019 Library services 68 19 5 0 0 4 4 95 0 23
2019 Legal services 50 15 23 0 3 3 4 71 4 26
2019 Administration and operations 75 12 5 1 1 0 5 92 3 1873
2019 Human resources 77 11 4 1 1 0 6 93 3 665
2019 Financial management 71 12 6 2 1 1 7 90 4 590
2019 Procurement 75 12 5 2 1 0 5 92 3 1239
2019 Real property 72 13 5 2 1 0 6 91 3 1297
2019 Materiel management 79 10 8 2 0 0 2 90 2 58
2019 Information management 72 11 6 2 3 2 5 89 5 243
2019 Information technology 70 12 6 2 2 1 6 89 4 448
2019 Internal audit 78 10 1 4 0 0 6 94 5 66
2019 Evaluation 80 8 4 4 0 0 4 91 4 24
2019 Data sciences 67 13 9 5 2 0 4 84 7 46
2019 Policy 64 13 4 7 5 0 7 83 13 156
2019 Project management 73 14 4 2 1 0 6 93 3 636
2019 Other services to the public 70 14 6 1 2 1 5 90 4 362
2019 None of the above 74 9 6 1 1 1 7 91 2 834
2018 Client contact centre 68 16 8 1 1 1 5 89 2 652
2018 Compliance, inspection and enforcement 79 13 3 2 2 0 3 94 3 65
2018 Communications or public affairs 74 13 3 2 2 1 5 92 4 326
2018 Access to information and privacy 59 15 12 0 4 0 11 83 4 57
2018 Security 62 18 8 1 4 1 4 85 6 208
2018 Science and technology 67 20 8 0 2 1 2 89 2 82
2018 Library services 77 9 0 0 0 0 14 100 0 21
2018 Legal services 55 14 10 5 6 5 5 77 12 20
2018 Administration and operations 71 14 6 2 2 1 5 90 4 1510
2018 Human resources 69 14 7 2 2 0 6 89 4 553
2018 Financial management 67 16 6 3 2 1 5 88 5 536
2018 Procurement 69 16 6 3 2 0 5 89 5 1121
2018 Real property 68 17 5 3 2 1 4 90 5 1111
2018 Materiel management 69 8 10 3 6 1 3 81 9 59
2018 Information management 70 17 6 2 2 0 3 90 4 240
2018 Information technology 69 15 7 2 3 0 4 87 6 410
2018 Internal audit 68 18 7 2 0 0 5 91 2 53
2018 Evaluation 71 4 12 7 4 0 4 77 11 27
2018 Data sciences 67 12 13 0 0 0 9 86 0 30
2018 Policy 70 8 5 5 2 1 9 86 8 150
2018 Project management 67 16 5 3 3 1 5 88 6 573
2018 Other services to the public 72 13 5 3 2 1 5 90 4 241
2018 None of the above 66 16 8 1 2 1 7 89 3 601

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 75 8 4 2 3 2 6 90 5 825
2022 Compliance, inspection and enforcement 73 11 4 2 3 0 6 90 6 90
2022 Communications or public affairs 76 8 4 2 2 1 6 91 4 380
2022 Access to information and privacy 91 0 1 0 0 0 8 99 0 65
2022 Security 75 10 5 2 3 2 4 90 5 190
2022 Science and technology 72 10 7 0 8 0 4 85 8 105
2022 Library services 74 5 5 0 0 6 11 94 0 20
2022 Legal services 61 13 12 0 6 0 7 80 7 15
2022 Administration and operations 79 8 3 2 2 1 5 93 4 1645
2022 Human resources 79 8 1 3 2 1 6 93 5 565
2022 Financial management 76 9 4 1 1 1 7 93 3 520
2022 Procurement 75 10 4 3 2 1 5 90 6 1310
2022 Real property 74 11 4 3 3 1 5 91 5 1090
2022 Materiel management 77 9 3 6 2 0 2 88 9 40
2022 Information management 74 11 6 2 2 1 4 90 4 185
2022 Information technology 75 10 2 4 2 1 6 92 6 410
2022 Internal audit 76 12 6 3 0 0 3 91 3 60
2022 Evaluation 78 7 2 3 5 3 3 90 8 35
2022 Data sciences 78 7 6 0 8 0 2 86 8 45
2022 Policy 71 15 2 1 5 1 5 91 7 175
2022 Project management 75 12 4 2 2 1 4 91 4 680
2022 Other services to the public 78 7 4 2 2 2 5 91 5 305
2022 None of the above 78 7 3 1 2 3 6 93 4 610
2020 Client contact centre 79 8 4 2 3 0 3 91 5 950
2020 Compliance, inspection and enforcement 82 7 8 0 0 0 3 91 0 83
2020 Communications or public affairs 85 8 2 1 0 0 4 97 1 399
2020 Access to information and privacy 85 11 2 0 0 2 0 98 0 61
2020 Security 78 9 2 3 4 2 2 91 7 261
2020 Science and technology 81 8 5 2 2 0 2 91 4 108
2020 Library services 70 5 16 5 5 0 0 75 10 20
2020 Legal services 90 5 0 0 0 0 5 100 0 20
2020 Administration and operations 81 8 3 2 2 1 4 93 4 2037
2020 Human resources 79 8 4 2 2 1 5 92 4 662
2020 Financial management 79 8 4 2 2 1 4 91 4 583
2020 Procurement 81 10 3 1 2 1 3 94 3 1377
2020 Real property 78 9 4 2 3 1 2 90 5 1410
2020 Materiel management 73 13 2 8 2 0 3 89 10 53
2020 Information management 81 9 3 2 1 0 3 94 3 268
2020 Information technology 77 10 4 2 3 1 3 90 5 463
2020 Internal audit 76 7 3 5 2 1 6 90 7 67
2020 Evaluation 71 11 14 4 0 0 0 82 4 26
2020 Data sciences 65 15 7 7 4 0 2 82 11 45
2020 Policy 77 9 8 1 3 0 2 88 4 179
2020 Project management 79 10 4 1 3 1 2 93 4 752
2020 Other services to the public 83 6 2 2 3 1 3 93 5 307
2020 None of the above 85 6 2 1 1 1 4 96 2 831
2019 Client contact centre 75 10 4 4 2 0 4 89 7 892
2019 Compliance, inspection and enforcement 82 12 4 1 1 0 0 94 2 100
2019 Communications or public affairs 78 9 3 3 3 0 4 90 7 389
2019 Access to information and privacy 67 6 11 9 3 0 3 76 13 63
2019 Security 75 8 6 3 5 1 1 85 9 229
2019 Science and technology 69 16 5 3 5 1 1 87 8 101
2019 Library services 69 23 4 0 4 0 0 92 4 23
2019 Legal services 81 7 4 0 4 0 4 92 4 27
2019 Administration and operations 75 10 6 3 3 1 3 88 6 1880
2019 Human resources 77 8 4 4 4 1 3 88 8 670
2019 Financial management 72 11 7 5 2 1 3 86 7 594
2019 Procurement 72 12 6 4 3 0 2 87 7 1243
2019 Real property 71 12 6 3 4 1 2 86 8 1303
2019 Materiel management 79 15 2 0 3 0 1 95 3 58
2019 Information management 77 8 6 4 3 0 3 88 6 244
2019 Information technology 71 12 5 3 3 1 5 88 7 450
2019 Internal audit 81 8 3 4 2 0 3 91 6 66
2019 Evaluation 54 27 4 3 4 0 8 88 8 25
2019 Data sciences 73 6 2 4 8 5 2 85 13 46
2019 Policy 69 14 6 5 4 0 2 85 9 160
2019 Project management 72 12 6 4 3 0 2 86 8 636
2019 Other services to the public 75 10 5 3 3 1 3 88 6 369
2019 None of the above 78 7 4 3 3 1 4 90 6 834
2018 Client contact centre 70 13 5 4 3 1 4 86 8 652
2018 Compliance, inspection and enforcement 63 16 15 3 2 0 1 80 5 65
2018 Communications or public affairs 79 10 5 1 2 1 3 91 3 324
2018 Access to information and privacy 65 11 9 4 7 0 5 80 11 58
2018 Security 64 13 7 4 8 3 2 81 12 210
2018 Science and technology 66 16 11 4 1 1 1 84 5 81
2018 Library services 67 19 0 0 0 5 9 100 0 20
2018 Legal services 47 5 20 9 5 5 9 60 16 21
2018 Administration and operations 70 12 7 3 4 1 4 86 6 1508
2018 Human resources 70 11 6 4 2 1 5 87 7 552
2018 Financial management 65 15 8 3 5 1 3 84 8 535
2018 Procurement 71 14 6 3 2 1 3 88 5 1118
2018 Real property 67 15 7 4 4 1 3 85 8 1114
2018 Materiel management 67 13 1 3 9 4 4 86 12 59
2018 Information management 73 11 5 3 4 0 4 88 7 241
2018 Information technology 72 9 6 3 5 1 4 85 9 410
2018 Internal audit 70 16 5 2 0 2 5 93 2 53
2018 Evaluation 59 8 11 8 7 0 7 72 16 27
2018 Data sciences 72 10 3 3 9 0 3 84 12 30
2018 Policy 69 10 6 2 7 1 6 84 9 151
2018 Project management 69 14 5 4 3 0 3 87 8 573
2018 Other services to the public 72 11 4 4 3 1 5 88 7 242
2018 None of the above 67 13 7 3 4 2 5 85 7 601

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 71 14 5 2 1 1 5 91 3 825
2022 Compliance, inspection and enforcement 65 19 7 1 2 0 6 90 3 90
2022 Communications or public affairs 66 20 7 2 1 0 2 89 4 380
2022 Access to information and privacy 75 11 6 0 3 0 5 91 3 65
2022 Security 74 14 5 1 1 1 3 91 3 185
2022 Science and technology 71 17 5 2 2 1 2 90 4 105
2022 Library services 86 14 0 0 0 0 0 100 0 20
2022 Legal services 53 26 0 13 0 0 7 85 15 15
2022 Administration and operations 73 16 4 2 1 0 4 93 3 1650
2022 Human resources 73 16 3 2 1 0 4 93 4 565
2022 Financial management 71 17 4 2 1 0 4 92 4 520
2022 Procurement 71 16 6 3 1 0 3 90 4 1310
2022 Real property 67 19 5 3 1 0 3 90 5 1085
2022 Materiel management 65 19 5 4 5 0 2 86 9 40
2022 Information management 64 23 8 0 2 0 3 89 3 185
2022 Information technology 66 18 6 2 1 1 6 91 3 410
2022 Internal audit 74 18 4 2 0 0 3 94 2 60
2022 Evaluation 63 17 10 8 0 0 3 82 8 35
2022 Data sciences 69 11 13 4 2 0 0 80 6 45
2022 Policy 70 19 5 2 1 1 3 92 3 175
2022 Project management 69 21 5 2 1 0 2 92 3 680
2022 Other services to the public 74 15 4 2 3 0 4 92 4 305
2022 None of the above 74 15 3 1 1 1 5 94 3 605
2020 Client contact centre 76 12 6 3 2 0 2 90 4 948
2020 Compliance, inspection and enforcement 76 14 8 0 0 0 1 92 0 83
2020 Communications or public affairs 71 19 5 2 1 0 2 92 3 400
2020 Access to information and privacy 65 22 10 2 0 2 0 88 2 60
2020 Security 68 22 5 0 2 1 1 93 2 261
2020 Science and technology 77 15 4 3 0 0 1 93 3 107
2020 Library services 55 35 0 10 0 0 0 90 10 20
2020 Legal services 71 24 0 0 0 0 5 100 0 21
2020 Administration and operations 73 15 6 2 1 0 2 91 3 2034
2020 Human resources 75 14 7 1 1 0 3 91 2 662
2020 Financial management 70 15 8 2 1 0 3 88 4 583
2020 Procurement 76 15 5 2 1 0 2 92 3 1373
2020 Real property 68 20 6 2 2 0 2 90 4 1412
2020 Materiel management 64 15 13 5 2 0 2 80 7 52
2020 Information management 68 22 4 3 0 0 3 92 3 269
2020 Information technology 66 23 6 1 2 0 3 91 3 461
2020 Internal audit 61 24 3 5 3 2 3 89 8 66
2020 Evaluation 59 34 7 0 0 0 0 93 0 27
2020 Data sciences 54 20 20 2 2 0 2 75 5 45
2020 Policy 70 15 8 3 1 0 2 87 4 179
2020 Project management 68 21 6 3 0 0 2 91 4 753
2020 Other services to the public 77 12 6 2 1 0 2 91 3 305
2020 None of the above 76 14 5 2 1 1 3 92 3 833
2019 Client contact centre 65 20 7 3 2 0 2 87 6 888
2019 Compliance, inspection and enforcement 64 28 4 1 2 0 0 92 3 98
2019 Communications or public affairs 55 25 10 3 4 0 2 83 7 389
2019 Access to information and privacy 49 32 7 6 5 0 2 82 11 63
2019 Security 54 25 11 5 3 0 2 81 8 227
2019 Science and technology 53 32 7 3 4 0 1 86 7 101
2019 Library services 61 20 15 4 0 0 0 81 4 23
2019 Legal services 48 32 20 0 0 0 0 80 0 26
2019 Administration and operations 63 22 8 3 2 0 2 87 5 1877
2019 Human resources 68 17 8 4 2 0 1 86 6 669
2019 Financial management 60 21 10 3 2 0 3 84 5 596
2019 Procurement 65 22 8 3 2 0 1 87 5 1238
2019 Real property 59 25 8 4 2 0 1 86 6 1300
2019 Materiel management 51 31 14 3 2 0 0 82 4 58
2019 Information management 61 24 9 3 2 0 1 85 5 245
2019 Information technology 56 25 11 3 1 0 4 84 4 444
2019 Internal audit 64 17 15 3 2 0 0 80 4 66
2019 Evaluation 38 24 17 9 4 0 8 68 14 24
2019 Data sciences 58 21 6 4 6 2 2 82 11 46
2019 Policy 57 28 8 6 1 0 1 86 7 160
2019 Project management 57 27 9 4 1 0 2 85 6 633
2019 Other services to the public 66 20 7 2 1 0 4 89 4 367
2019 None of the above 65 21 7 2 2 1 2 89 4 833
2018 Client contact centre 62 20 11 4 2 0 2 83 6 655
2018 Compliance, inspection and enforcement 61 22 15 0 3 0 0 83 3 65
2018 Communications or public affairs 60 23 9 5 2 0 1 83 7 329
2018 Access to information and privacy 52 28 10 7 4 0 0 80 11 58
2018 Security 54 27 10 4 4 0 1 82 8 207
2018 Science and technology 58 22 12 4 2 0 2 82 6 81
2018 Library services 47 32 20 0 0 0 0 80 0 21
2018 Legal services 52 19 5 10 9 0 5 75 20 21
2018 Administration and operations 57 26 9 4 2 0 2 84 6 1521
2018 Human resources 64 17 9 3 2 0 5 85 5 555
2018 Financial management 55 23 12 5 2 1 2 81 7 542
2018 Procurement 58 24 11 4 2 0 1 83 6 1128
2018 Real property 54 28 11 5 2 0 1 83 7 1107
2018 Materiel management 49 31 9 7 3 1 0 81 10 60
2018 Information management 58 24 11 3 2 0 2 83 5 238
2018 Information technology 56 25 11 5 2 0 1 82 7 413
2018 Internal audit 64 26 7 0 0 0 3 93 0 54
2018 Evaluation 53 18 7 7 4 4 7 79 13 27
2018 Data sciences 50 23 15 6 6 0 0 73 12 30
2018 Policy 58 24 10 3 1 0 3 85 5 151
2018 Project management 51 28 13 5 2 1 0 80 8 571
2018 Other services to the public 60 21 8 4 4 0 2 84 8 244
2018 None of the above 59 23 7 4 3 1 3 85 8 610

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 72 11 4 3 4 1 5 89 7 820
2022 Compliance, inspection and enforcement 66 13 9 3 2 0 7 85 6 90
2022 Communications or public affairs 70 15 7 3 4 0 2 87 7 380
2022 Access to information and privacy 81 11 2 0 3 0 3 95 3 65
2022 Security 66 17 6 5 4 1 1 85 9 185
2022 Science and technology 62 19 8 6 3 1 2 83 9 105
2022 Library services 69 17 10 0 4 0 0 86 4 20
2022 Legal services 61 18 0 13 0 0 7 85 15 15
2022 Administration and operations 73 13 6 2 3 1 4 89 5 1650
2022 Human resources 69 15 5 4 3 0 4 88 7 565
2022 Financial management 72 11 6 4 3 1 4 87 7 515
2022 Procurement 69 14 7 3 3 1 3 87 7 1310
2022 Real property 68 17 7 3 3 0 2 87 6 1080
2022 Materiel management 72 9 7 9 3 0 0 81 12 40
2022 Information management 69 15 6 5 2 0 2 86 7 185
2022 Information technology 66 15 7 3 3 1 6 86 7 410
2022 Internal audit 68 19 7 2 2 0 3 89 4 60
2022 Evaluation 60 10 18 8 3 0 3 71 11 35
2022 Data sciences 75 7 7 6 5 0 2 83 10 45
2022 Policy 63 18 8 3 3 1 4 85 6 175
2022 Project management 67 17 6 4 3 0 2 86 7 680
2022 Other services to the public 73 10 5 4 5 0 3 87 8 305
2022 None of the above 73 12 3 2 4 1 5 90 7 605
2020 Client contact centre 74 11 6 3 3 0 2 88 7 951
2020 Compliance, inspection and enforcement 77 11 8 1 0 0 3 90 1 83
2020 Communications or public affairs 77 11 6 3 1 0 2 90 4 400
2020 Access to information and privacy 68 19 3 3 6 0 0 87 10 62
2020 Security 62 16 10 4 7 1 1 79 11 259
2020 Science and technology 77 8 6 6 2 0 1 86 8 108
2020 Library services 29 30 10 25 5 0 0 60 30 20
2020 Legal services 86 5 0 5 0 0 5 95 5 21
2020 Administration and operations 73 13 7 3 2 0 2 88 5 2041
2020 Human resources 73 12 6 2 3 0 3 88 6 662
2020 Financial management 72 12 7 4 2 0 3 86 6 579
2020 Procurement 73 15 6 2 2 0 1 90 5 1382
2020 Real property 68 16 7 4 4 0 1 86 8 1417
2020 Materiel management 65 16 11 3 3 0 2 82 6 52
2020 Information management 69 17 4 3 3 0 3 89 7 270
2020 Information technology 70 16 6 3 3 1 2 88 5 462
2020 Internal audit 65 15 10 6 1 0 3 82 8 68
2020 Evaluation 66 20 11 0 4 0 0 86 4 27
2020 Data sciences 60 16 13 7 3 0 2 77 9 45
2020 Policy 64 15 10 6 4 0 1 80 10 180
2020 Project management 68 15 7 4 3 0 2 85 7 750
2020 Other services to the public 76 11 4 4 3 1 1 89 7 304
2020 None of the above 77 10 5 2 2 1 2 91 5 830
2019 Client contact centre 68 15 8 3 3 0 2 85 7 890
2019 Compliance, inspection and enforcement 68 17 8 5 2 0 0 85 7 100
2019 Communications or public affairs 68 14 7 4 4 0 2 84 9 388
2019 Access to information and privacy 67 9 11 5 6 0 2 77 11 64
2019 Security 56 18 11 9 5 0 1 75 14 227
2019 Science and technology 61 23 5 7 4 0 1 84 11 99
2019 Library services 53 24 11 5 7 0 0 77 12 23
2019 Legal services 60 26 7 3 4 0 0 85 8 27
2019 Administration and operations 66 16 9 4 4 0 1 83 8 1874
2019 Human resources 66 14 9 5 4 0 1 82 10 669
2019 Financial management 61 18 10 5 3 0 2 81 8 596
2019 Procurement 66 18 7 5 4 0 1 85 8 1231
2019 Real property 59 20 10 5 5 1 1 79 10 1301
2019 Materiel management 67 23 7 0 3 0 0 90 3 58
2019 Information management 71 12 9 3 2 0 2 85 6 241
2019 Information technology 62 20 6 4 4 0 3 85 9 447
2019 Internal audit 68 9 11 6 4 0 2 78 11 66
2019 Evaluation 48 24 12 0 12 0 4 75 12 25
2019 Data sciences 64 5 15 6 6 2 2 72 13 46
2019 Policy 62 18 7 6 8 0 0 79 14 158
2019 Project management 60 22 8 6 4 0 2 83 9 632
2019 Other services to the public 72 12 5 5 3 0 3 87 8 367
2019 None of the above 68 14 7 4 4 1 2 85 8 829
2018 Client contact centre 65 15 8 5 5 0 2 82 10 653
2018 Compliance, inspection and enforcement 53 22 14 6 4 0 0 75 11 64
2018 Communications or public affairs 66 17 7 6 2 0 1 85 9 327
2018 Access to information and privacy 56 21 9 7 7 0 0 78 14 58
2018 Security 51 21 11 8 8 0 1 73 17 208
2018 Science and technology 57 21 11 4 4 0 2 80 8 80
2018 Library services 67 14 14 5 0 0 0 82 5 21
2018 Legal services 43 9 24 10 9 0 5 54 20 21
2018 Administration and operations 60 20 8 6 4 0 2 82 10 1520
2018 Human resources 62 17 8 5 4 0 4 83 9 552
2018 Financial management 53 22 11 6 6 0 2 77 12 541
2018 Procurement 59 20 10 5 4 0 1 81 9 1123
2018 Real property 52 22 12 7 6 0 1 75 13 1107
2018 Materiel management 49 23 9 6 13 1 0 72 19 60
2018 Information management 64 19 8 3 4 0 2 84 7 238
2018 Information technology 60 18 9 5 6 0 1 79 12 413
2018 Internal audit 66 18 8 5 0 0 3 86 5 54
2018 Evaluation 42 22 18 4 4 4 7 72 8 27
2018 Data sciences 56 9 20 9 6 0 0 65 15 30
2018 Policy 50 24 12 6 6 0 3 76 12 151
2018 Project management 51 23 12 7 6 0 1 75 13 569
2018 Other services to the public 68 15 5 6 4 0 2 85 10 242
2018 None of the above 59 18 9 5 5 1 3 80 10 607

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 64 7 4 1 1 1 22 92 3 825
2022 Compliance, inspection and enforcement 61 9 4 0 1 0 24 93 1 90
2022 Communications or public affairs 61 8 2 2 1 0 25 93 4 380
2022 Access to information and privacy 75 7 2 3 0 0 12 94 4 65
2022 Security 65 13 3 2 1 1 16 93 3 190
2022 Science and technology 59 14 5 2 2 0 17 88 5 105
2022 Library services 69 4 5 0 0 0 22 94 0 20
2022 Legal services 61 6 13 0 0 0 21 83 0 15
2022 Administration and operations 63 9 4 1 1 1 22 93 2 1650
2022 Human resources 63 11 3 1 0 0 20 93 2 560
2022 Financial management 65 12 5 1 1 1 16 92 3 515
2022 Procurement 63 11 5 2 1 0 17 90 4 1310
2022 Real property 62 13 4 2 1 0 17 91 4 1085
2022 Materiel management 75 11 2 0 2 0 10 95 2 40
2022 Information management 65 12 3 1 0 0 18 94 2 185
2022 Information technology 66 9 4 2 1 1 17 91 3 415
2022 Internal audit 65 11 5 1 0 0 18 92 2 60
2022 Evaluation 57 10 10 4 3 0 16 80 8 35
2022 Data sciences 62 6 6 2 2 0 22 86 6 45
2022 Policy 65 9 5 0 0 0 21 93 1 175
2022 Project management 63 13 5 1 1 0 17 92 2 685
2022 Other services to the public 70 5 3 1 0 0 21 95 1 305
2022 None of the above 64 7 3 1 1 1 24 94 2 605
2020 Client contact centre 70 8 3 2 1 0 17 93 3 950
2020 Compliance, inspection and enforcement 74 7 2 1 0 1 14 96 1 82
2020 Communications or public affairs 62 9 3 1 0 0 25 94 2 399
2020 Access to information and privacy 69 5 0 5 0 0 21 94 6 62
2020 Security 52 17 5 1 2 2 21 90 4 260
2020 Science and technology 61 10 3 0 1 1 24 94 1 108
2020 Library services 51 15 5 5 0 0 25 87 6 20
2020 Legal services 67 5 0 0 0 0 28 100 0 21
2020 Administration and operations 64 9 4 2 1 0 21 92 3 2044
2020 Human resources 65 11 5 1 1 0 17 91 3 667
2020 Financial management 65 10 6 2 1 0 16 89 4 584
2020 Procurement 66 11 4 2 1 1 16 92 3 1381
2020 Real property 64 12 5 2 1 0 16 90 3 1417
2020 Materiel management 60 13 6 2 5 0 14 85 7 53
2020 Information management 65 9 3 2 1 0 20 92 4 266
2020 Information technology 59 16 7 1 1 0 16 89 3 463
2020 Internal audit 60 18 1 1 1 0 18 95 4 68
2020 Evaluation 59 3 0 0 3 4 31 95 5 27
2020 Data sciences 49 20 11 4 2 0 14 80 8 45
2020 Policy 60 14 3 2 1 1 20 93 3 180
2020 Project management 61 14 4 2 0 0 17 92 3 759
2020 Other services to the public 68 8 1 1 0 1 21 97 1 305
2020 None of the above 67 7 3 1 0 1 22 95 1 833
2019 Client contact centre 65 9 3 2 1 0 20 93 4 888
2019 Compliance, inspection and enforcement 64 14 4 2 0 0 17 93 2 99
2019 Communications or public affairs 58 9 5 2 1 0 25 89 4 389
2019 Access to information and privacy 64 9 5 0 3 0 19 90 4 63
2019 Security 57 12 4 3 1 0 23 90 5 227
2019 Science and technology 63 14 3 3 2 0 16 91 6 101
2019 Library services 72 11 4 0 0 0 13 96 0 23
2019 Legal services 48 17 7 0 3 0 24 86 4 27
2019 Administration and operations 61 10 4 2 1 1 22 92 3 1863
2019 Human resources 66 8 4 2 1 0 19 90 4 668
2019 Financial management 60 12 5 2 2 0 18 88 5 595
2019 Procurement 61 12 5 2 1 0 19 90 4 1241
2019 Real property 57 15 6 3 1 0 19 88 4 1295
2019 Materiel management 67 16 6 2 2 0 7 90 3 57
2019 Information management 62 11 5 1 1 0 20 92 3 243
2019 Information technology 59 17 5 3 1 0 15 90 4 448
2019 Internal audit 71 10 3 4 0 0 11 92 5 67
2019 Evaluation 68 8 8 0 0 0 16 91 0 25
2019 Data sciences 58 12 4 0 4 2 19 89 5 46
2019 Policy 53 14 7 4 0 0 23 86 5 160
2019 Project management 59 16 5 3 0 0 16 89 5 631
2019 Other services to the public 65 7 3 0 1 0 24 96 1 366
2019 None of the above 65 6 3 0 1 1 24 95 1 828
2018 Client contact centre 61 10 5 2 1 0 21 90 4 648
2018 Compliance, inspection and enforcement 61 9 6 2 0 0 22 90 2 65
2018 Communications or public affairs 55 8 5 3 0 0 30 90 4 324
2018 Access to information and privacy 64 11 4 0 2 0 19 93 2 57
2018 Security 55 18 3 1 0 1 21 94 2 205
2018 Science and technology 66 14 6 1 0 0 13 91 2 79
2018 Library services 63 9 5 0 0 0 24 94 0 21
2018 Legal services 49 0 5 0 9 0 37 78 14 21
2018 Administration and operations 54 11 4 2 1 1 28 90 4 1509
2018 Human resources 58 9 5 3 1 0 24 89 4 552
2018 Financial management 55 14 7 3 2 0 18 84 7 538
2018 Procurement 55 12 8 3 1 0 21 85 5 1126
2018 Real property 53 16 6 2 1 0 22 89 4 1103
2018 Materiel management 57 10 8 3 4 0 18 82 8 56
2018 Information management 58 13 6 2 2 0 19 88 4 237
2018 Information technology 64 16 7 2 1 0 10 89 3 410
2018 Internal audit 48 17 3 0 0 0 32 95 0 53
2018 Evaluation 52 8 7 0 0 0 33 89 0 27
2018 Data sciences 67 6 0 3 0 0 24 96 4 29
2018 Policy 53 15 2 1 1 0 29 95 2 149
2018 Project management 51 14 9 3 1 0 22 83 5 567
2018 Other services to the public 61 8 5 1 1 0 25 92 2 242
2018 None of the above 56 10 3 2 0 1 27 93 3 606

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 71 12 5 2 1 1 9 92 3 825
2022 Compliance, inspection and enforcement 66 17 6 0 1 0 10 92 1 90
2022 Communications or public affairs 73 12 3 3 1 1 6 92 4 375
2022 Access to information and privacy 81 14 0 1 2 0 1 97 3 65
2022 Security 72 16 5 1 0 1 5 94 1 190
2022 Science and technology 70 18 6 3 1 0 2 90 4 105
2022 Library services 85 10 0 0 0 0 5 100 0 20
2022 Legal services 62 18 5 0 0 0 14 94 0 15
2022 Administration and operations 76 12 3 1 0 1 6 95 1 1640
2022 Human resources 77 12 4 1 1 0 5 94 2 560
2022 Financial management 75 13 4 2 0 0 6 94 2 520
2022 Procurement 67 17 9 2 1 0 4 87 4 1305
2022 Real property 68 17 7 2 1 1 4 90 3 1085
2022 Materiel management 68 25 4 0 3 0 0 92 3 40
2022 Information management 79 12 3 1 0 0 5 96 1 185
2022 Information technology 70 13 5 1 1 2 8 93 2 415
2022 Internal audit 73 12 5 0 0 0 9 94 0 60
2022 Evaluation 71 13 8 3 0 0 5 89 3 35
2022 Data sciences 72 6 6 4 2 0 11 87 7 45
2022 Policy 73 12 6 2 1 1 6 92 2 175
2022 Project management 63 20 8 2 1 0 5 88 4 685
2022 Other services to the public 75 12 5 0 1 0 6 93 1 305
2022 None of the above 75 11 2 1 2 1 8 94 4 610
2020 Client contact centre 73 12 6 2 2 0 4 89 4 950
2020 Compliance, inspection and enforcement 83 11 2 0 1 0 3 96 1 83
2020 Communications or public affairs 78 12 4 1 1 0 4 93 2 399
2020 Access to information and privacy 68 13 6 2 0 2 10 91 2 62
2020 Security 69 21 3 2 1 1 3 94 3 263
2020 Science and technology 67 23 3 1 1 0 5 95 2 108
2020 Library services 85 15 0 0 0 0 0 100 0 20
2020 Legal services 65 20 0 0 0 0 15 100 0 20
2020 Administration and operations 75 15 5 1 1 0 3 93 2 2051
2020 Human resources 79 10 4 1 1 0 4 94 2 670
2020 Financial management 77 14 3 1 1 0 5 96 1 584
2020 Procurement 64 20 10 3 1 1 2 85 5 1385
2020 Real property 64 22 8 2 1 0 2 88 4 1427
2020 Materiel management 70 22 5 2 0 0 2 94 2 53
2020 Information management 77 14 1 1 1 0 5 96 2 269
2020 Information technology 73 15 6 1 1 0 4 92 2 466
2020 Internal audit 74 13 3 1 1 0 7 94 3 68
2020 Evaluation 69 21 4 7 0 0 0 90 7 27
2020 Data sciences 73 20 2 0 2 0 2 95 2 45
2020 Policy 78 11 4 2 1 1 4 93 3 180
2020 Project management 63 20 10 3 2 0 2 86 4 754
2020 Other services to the public 73 16 3 2 2 1 4 93 4 306
2020 None of the above 77 11 4 1 1 1 5 93 2 835
2019 Client contact centre 69 14 7 2 1 0 5 88 4 893
2019 Compliance, inspection and enforcement 66 26 3 2 1 0 2 94 3 98
2019 Communications or public affairs 73 14 3 2 1 0 7 94 3 390
2019 Access to information and privacy 65 16 6 1 5 0 7 87 7 63
2019 Security 70 17 6 2 1 0 3 90 3 225
2019 Science and technology 65 23 6 2 1 0 3 90 3 100
2019 Library services 89 11 0 0 0 0 0 100 0 23
2019 Legal services 65 16 7 0 0 0 12 92 0 27
2019 Administration and operations 74 14 4 2 1 0 5 93 2 1869
2019 Human resources 77 12 5 1 0 0 4 93 2 669
2019 Financial management 73 14 5 1 1 0 6 93 2 598
2019 Procurement 62 21 8 4 2 0 2 85 6 1243
2019 Real property 64 19 9 2 1 1 4 87 3 1296
2019 Materiel management 64 28 4 2 2 0 0 92 3 58
2019 Information management 75 12 3 1 1 0 7 94 3 243
2019 Information technology 66 18 6 2 1 0 7 90 3 449
2019 Internal audit 71 18 4 1 0 0 4 94 2 66
2019 Evaluation 65 15 4 3 0 0 12 91 4 25
2019 Data sciences 75 6 6 4 0 2 6 88 5 46
2019 Policy 74 14 6 2 1 0 4 91 3 160
2019 Project management 58 22 11 5 1 0 3 82 6 631
2019 Other services to the public 73 13 5 2 1 0 7 92 2 366
2019 None of the above 75 12 4 1 0 0 7 94 1 832
2018 Client contact centre 65 16 9 3 1 0 6 86 4 646
2018 Compliance, inspection and enforcement 68 22 7 2 0 0 1 91 2 65
2018 Communications or public affairs 72 15 2 3 0 0 7 95 3 326
2018 Access to information and privacy 74 14 7 4 0 0 2 89 4 58
2018 Security 58 27 8 1 0 1 4 89 2 205
2018 Science and technology 63 21 10 4 0 0 3 86 4 81
2018 Library services 75 20 0 0 0 0 5 100 0 21
2018 Legal services 53 19 5 5 0 0 18 88 6 21
2018 Administration and operations 68 16 6 1 1 0 8 91 2 1517
2018 Human resources 68 16 5 2 1 0 7 92 3 553
2018 Financial management 69 16 7 1 1 1 6 91 2 541
2018 Procurement 56 23 13 3 2 1 2 81 6 1125
2018 Real property 55 25 12 3 2 0 3 83 5 1104
2018 Materiel management 45 31 13 4 3 0 4 80 7 60
2018 Information management 73 16 5 1 0 0 4 94 1 236
2018 Information technology 70 17 7 3 0 0 3 89 3 410
2018 Internal audit 63 16 8 4 0 0 9 87 4 53
2018 Evaluation 74 4 4 0 0 4 14 96 0 27
2018 Data sciences 68 23 3 3 0 0 3 94 3 30
2018 Policy 66 18 9 1 1 0 6 89 1 151
2018 Project management 49 25 12 6 3 0 4 78 9 571
2018 Other services to the public 68 16 7 1 1 0 7 90 2 241
2018 None of the above 66 16 6 1 1 1 8 90 3 606

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 65 14 6 4 4 1 6 85 8 825
2022 Compliance, inspection and enforcement 75 12 4 1 4 0 4 91 5 90
2022 Communications or public affairs 74 11 5 1 3 1 4 90 4 380
2022 Access to information and privacy 67 17 6 1 3 0 6 90 4 65
2022 Security 75 16 2 1 0 0 5 96 2 190
2022 Science and technology 69 12 8 2 2 1 6 87 4 105
2022 Library services 70 19 0 6 0 0 5 93 7 20
2022 Legal services 80 6 0 0 0 0 14 100 0 15
2022 Administration and operations 71 13 7 2 4 1 4 87 6 1650
2022 Human resources 74 11 5 2 3 0 4 88 6 565
2022 Financial management 73 13 4 2 3 0 5 91 5 520
2022 Procurement 74 12 4 3 3 1 3 90 6 1315
2022 Real property 74 13 5 2 2 1 3 90 5 1090
2022 Materiel management 76 10 10 4 0 0 0 86 4 40
2022 Information management 67 19 6 3 3 0 2 88 6 185
2022 Information technology 71 13 5 1 4 0 7 90 5 410
2022 Internal audit 65 18 9 1 0 1 6 89 1 60
2022 Evaluation 63 14 10 5 5 0 3 79 10 35
2022 Data sciences 68 14 4 4 8 0 2 83 13 45
2022 Policy 75 14 3 3 2 0 3 92 5 175
2022 Project management 71 15 5 3 2 0 4 90 5 685
2022 Other services to the public 73 12 5 3 3 1 4 89 7 305
2022 None of the above 73 12 3 3 3 1 5 90 7 610
2020 Client contact centre 60 15 9 6 7 0 2 77 14 953
2020 Compliance, inspection and enforcement 71 20 4 0 2 0 3 94 2 83
2020 Communications or public affairs 76 12 6 1 2 0 3 91 3 399
2020 Access to information and privacy 74 8 11 3 0 0 3 85 3 62
2020 Security 72 12 7 4 3 1 1 86 7 262
2020 Science and technology 71 14 4 8 1 0 2 87 9 108
2020 Library services 75 10 5 5 0 0 5 89 5 20
2020 Legal services 62 14 0 5 0 5 14 94 6 21
2020 Administration and operations 66 16 7 4 4 0 3 84 9 2052
2020 Human resources 69 14 8 4 4 0 2 84 8 668
2020 Financial management 69 15 5 4 4 0 3 86 8 586
2020 Procurement 73 15 6 2 2 0 1 89 5 1384
2020 Real property 70 17 5 3 2 0 2 89 6 1426
2020 Materiel management 64 11 13 7 3 0 2 77 10 53
2020 Information management 64 19 8 4 4 0 2 84 8 269
2020 Information technology 72 15 6 2 1 1 2 89 4 465
2020 Internal audit 68 21 9 0 0 0 1 91 0 67
2020 Evaluation 83 10 0 7 0 0 0 93 7 27
2020 Data sciences 51 29 4 7 3 2 4 85 10 45
2020 Policy 80 7 6 3 2 0 2 88 6 181
2020 Project management 72 18 4 3 1 1 2 92 4 752
2020 Other services to the public 67 16 5 4 6 0 1 84 10 307
2020 None of the above 69 14 7 3 4 0 3 86 7 832
2019 Client contact centre 63 13 8 5 9 0 3 78 14 895
2019 Compliance, inspection and enforcement 77 11 4 1 5 0 1 89 6 100
2019 Communications or public affairs 78 10 4 3 2 0 3 91 5 389
2019 Access to information and privacy 70 10 4 4 7 0 6 85 11 62
2019 Security 71 12 6 2 4 0 4 87 7 229
2019 Science and technology 61 22 6 6 1 0 4 86 7 100
2019 Library services 75 17 0 0 8 0 0 92 8 23
2019 Legal services 62 30 0 3 0 0 4 97 3 27
2019 Administration and operations 63 15 8 5 5 1 3 81 10 1879
2019 Human resources 74 11 4 3 5 1 3 87 9 670
2019 Financial management 71 12 6 4 4 0 4 86 8 598
2019 Procurement 71 14 7 3 4 0 2 87 7 1241
2019 Real property 73 13 5 2 3 1 2 89 5 1299
2019 Materiel management 73 14 8 3 2 0 0 87 5 57
2019 Information management 66 17 9 2 2 0 4 87 4 245
2019 Information technology 77 12 4 0 2 1 4 93 3 450
2019 Internal audit 75 12 6 1 3 0 3 89 4 67
2019 Evaluation 68 15 5 0 0 0 12 94 0 25
2019 Data sciences 79 11 2 2 2 2 2 93 4 46
2019 Policy 77 11 2 4 2 0 4 92 6 160
2019 Project management 72 16 4 3 2 0 3 90 6 636
2019 Other services to the public 65 11 9 7 5 0 3 79 12 367
2019 None of the above 65 14 8 5 5 1 2 81 11 835
2018 Client contact centre 58 17 7 5 7 0 5 80 13 651
2018 Compliance, inspection and enforcement 69 17 5 6 1 0 2 88 7 64
2018 Communications or public affairs 76 11 4 3 2 1 4 91 5 329
2018 Access to information and privacy 70 9 11 4 4 0 3 81 7 58
2018 Security 68 12 6 3 4 2 5 85 8 208
2018 Science and technology 66 12 10 4 5 0 3 81 9 81
2018 Library services 52 22 11 0 10 0 5 78 11 21
2018 Legal services 53 14 10 10 5 0 9 73 16 21
2018 Administration and operations 60 14 8 5 6 0 5 79 12 1522
2018 Human resources 66 15 5 4 4 0 5 86 9 553
2018 Financial management 65 13 7 4 5 1 5 83 9 543
2018 Procurement 65 15 9 4 4 0 3 83 9 1124
2018 Real property 67 17 7 3 3 0 3 86 7 1106
2018 Materiel management 58 13 6 9 6 6 3 78 16 60
2018 Information management 60 16 11 6 4 0 3 79 10 238
2018 Information technology 75 13 4 3 2 1 2 91 5 412
2018 Internal audit 62 18 5 5 5 0 4 84 11 52
2018 Evaluation 55 12 4 4 11 8 7 79 17 27
2018 Data sciences 64 3 18 6 6 0 3 69 13 30
2018 Policy 73 12 7 1 3 0 4 89 4 151
2018 Project management 68 16 6 2 3 1 2 87 6 572
2018 Other services to the public 58 14 8 5 9 1 4 76 16 244
2018 None of the above 62 14 9 4 5 1 4 80 10 609

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 55 23 12 3 2 1 5 83 5 825
2022 Compliance, inspection and enforcement 55 21 8 4 4 0 7 82 9 90
2022 Communications or public affairs 43 27 18 7 3 0 2 71 10 380
2022 Access to information and privacy 58 20 11 3 6 0 1 79 10 65
2022 Security 56 23 12 2 2 0 5 83 5 190
2022 Science and technology 52 28 14 3 2 0 2 81 5 105
2022 Library services 46 24 25 0 0 0 5 74 0 20
2022 Legal services 69 11 0 13 0 0 7 86 14 15
2022 Administration and operations 52 23 13 4 4 1 3 79 8 1650
2022 Human resources 51 27 12 4 3 0 3 80 8 565
2022 Financial management 49 27 14 4 3 0 2 78 7 520
2022 Procurement 49 27 15 4 2 0 3 78 7 1315
2022 Real property 51 25 14 4 3 0 3 78 8 1090
2022 Materiel management 46 28 13 9 3 0 0 74 13 40
2022 Information management 49 23 17 8 1 0 1 73 10 185
2022 Information technology 51 26 12 4 3 0 4 80 7 410
2022 Internal audit 45 28 18 2 0 0 7 78 3 60
2022 Evaluation 49 25 18 3 0 0 5 78 3 35
2022 Data sciences 52 27 15 0 2 2 2 82 2 45
2022 Policy 46 26 16 6 3 0 3 74 9 175
2022 Project management 53 27 11 4 3 0 2 82 7 685
2022 Other services to the public 58 21 11 4 3 0 2 81 7 305
2022 None of the above 54 24 12 4 3 1 3 80 7 610
2020 Client contact centre 51 24 16 5 2 0 1 76 8 952
2020 Compliance, inspection and enforcement 47 35 13 3 1 0 1 83 4 83
2020 Communications or public affairs 40 31 18 8 2 0 1 72 10 401
2020 Access to information and privacy 52 29 8 6 3 0 2 82 10 62
2020 Security 49 28 13 7 3 0 1 77 10 262
2020 Science and technology 41 33 14 8 3 0 2 75 11 108
2020 Library services 45 35 10 10 0 0 0 80 10 20
2020 Legal services 67 14 14 0 0 0 5 85 0 21
2020 Administration and operations 44 29 16 6 3 0 1 75 9 2053
2020 Human resources 46 25 20 5 2 0 1 73 7 671
2020 Financial management 46 29 17 5 2 0 2 76 7 586
2020 Procurement 46 29 16 5 2 0 1 76 8 1386
2020 Real property 47 27 17 6 2 0 1 75 8 1425
2020 Materiel management 45 37 10 3 3 0 2 84 6 53
2020 Information management 44 29 16 7 2 0 1 74 9 270
2020 Information technology 50 30 13 4 2 0 1 80 6 467
2020 Internal audit 38 37 18 6 0 0 1 76 6 68
2020 Evaluation 41 41 11 7 0 0 0 82 7 27
2020 Data sciences 38 34 14 9 0 0 5 76 10 44
2020 Policy 40 33 18 4 3 0 1 74 7 181
2020 Project management 45 30 14 6 3 0 1 76 9 756
2020 Other services to the public 46 29 12 9 4 0 1 76 13 307
2020 None of the above 46 28 17 5 3 0 1 75 8 833
2019 Client contact centre 60 20 11 4 2 0 2 82 6 892
2019 Compliance, inspection and enforcement 63 20 17 0 1 0 0 83 1 100
2019 Communications or public affairs 47 25 20 6 2 0 1 73 7 390
2019 Access to information and privacy 59 19 9 5 5 0 3 80 10 63
2019 Security 61 22 9 3 4 0 2 84 7 227
2019 Science and technology 52 26 13 6 2 0 1 79 8 101
2019 Library services 48 33 9 4 6 0 0 82 9 23
2019 Legal services 56 29 4 3 0 0 8 92 4 27
2019 Administration and operations 57 25 12 3 2 0 1 83 5 1878
2019 Human resources 58 21 12 4 2 0 2 81 6 670
2019 Financial management 56 23 13 4 1 0 2 81 6 594
2019 Procurement 55 27 11 4 2 0 1 83 5 1242
2019 Real property 57 25 11 3 2 0 2 84 5 1297
2019 Materiel management 52 35 9 4 0 0 0 87 4 58
2019 Information management 57 24 11 3 2 0 3 84 5 243
2019 Information technology 57 23 11 3 3 1 3 83 6 446
2019 Internal audit 60 27 8 3 1 0 2 88 4 67
2019 Evaluation 58 23 8 0 7 0 4 84 8 25
2019 Data sciences 61 23 7 2 4 2 0 87 6 46
2019 Policy 46 34 14 1 2 0 1 82 4 159
2019 Project management 53 30 9 5 1 0 2 85 6 637
2019 Other services to the public 55 23 13 5 1 0 2 80 6 364
2019 None of the above 58 23 11 4 2 0 2 83 6 832
2018 Client contact centre 50 27 14 5 2 0 3 79 7 652
2018 Compliance, inspection and enforcement 41 38 15 3 2 1 0 81 4 65
2018 Communications or public affairs 48 28 17 5 0 1 1 77 6 329
2018 Access to information and privacy 56 21 14 9 0 0 0 77 9 58
2018 Security 48 29 9 5 4 1 3 80 10 208
2018 Science and technology 56 20 13 5 1 0 3 79 7 81
2018 Library services 72 19 5 0 0 0 5 95 0 21
2018 Legal services 50 15 20 5 0 0 10 72 6 20
2018 Administration and operations 50 27 12 4 3 1 2 80 7 1523
2018 Human resources 50 25 12 5 3 0 4 79 9 554
2018 Financial management 51 24 15 4 3 1 3 78 7 543
2018 Procurement 48 29 14 5 2 0 2 78 8 1125
2018 Real property 51 28 12 4 2 1 2 81 6 1109
2018 Materiel management 50 30 14 3 3 0 0 80 6 59
2018 Information management 55 22 12 7 2 0 2 79 8 239
2018 Information technology 54 25 12 5 3 0 1 80 8 412
2018 Internal audit 39 40 17 2 0 0 2 80 2 53
2018 Evaluation 38 25 18 8 4 0 7 68 12 27
2018 Data sciences 56 26 6 9 3 0 0 82 12 30
2018 Policy 46 32 16 2 1 0 3 81 3 148
2018 Project management 50 31 12 4 2 0 1 82 6 571
2018 Other services to the public 53 24 14 4 2 0 3 79 6 241
2018 None of the above 47 26 12 7 4 1 3 76 11 606

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 16 34 35 10 4 0 1 50 14 830
2022 Compliance, inspection and enforcement 10 48 36 4 2 0 0 58 6 90
2022 Communications or public affairs 9 30 42 12 8 0 0 39 19 380
2022 Access to information and privacy 15 36 41 6 1 0 2 51 7 65
2022 Security 14 32 37 11 4 1 1 47 16 190
2022 Science and technology 6 29 41 18 6 0 0 35 23 105
2022 Library services 0 45 44 6 5 0 0 45 11 20
2022 Legal services 12 56 20 5 6 0 0 68 12 15
2022 Administration and operations 16 33 36 10 4 0 0 49 15 1650
2022 Human resources 13 30 40 12 5 0 0 43 17 565
2022 Financial management 10 36 40 10 4 0 0 46 14 520
2022 Procurement 12 30 40 13 5 0 0 42 18 1315
2022 Real property 10 32 39 14 5 0 0 42 19 1090
2022 Materiel management 14 34 34 12 6 0 0 48 18 40
2022 Information management 13 42 33 8 4 0 0 56 12 185
2022 Information technology 13 34 33 13 6 0 0 48 19 415
2022 Internal audit 14 41 36 7 2 0 0 55 9 60
2022 Evaluation 2 33 45 11 10 0 0 34 21 35
2022 Data sciences 18 33 28 18 2 0 0 51 21 45
2022 Policy 6 33 41 13 6 0 0 39 20 175
2022 Project management 10 34 37 13 5 0 0 45 19 685
2022 Other services to the public 16 33 33 13 5 0 0 49 18 305
2022 None of the above 12 33 33 13 7 1 1 46 21 605
2020 Client contact centre 23 34 31 8 4 0 0 57 12 954
2020 Compliance, inspection and enforcement 14 45 31 8 1 0 0 60 9 83
2020 Communications or public affairs 11 32 38 14 5 0 0 43 20 400
2020 Access to information and privacy 20 32 35 9 3 0 0 52 13 62
2020 Security 12 42 30 13 3 0 0 54 16 261
2020 Science and technology 13 34 29 20 4 0 0 46 24 108
2020 Library services 5 40 30 15 10 0 0 45 25 20
2020 Legal services 40 10 45 0 0 0 5 52 0 20
2020 Administration and operations 19 36 33 9 3 0 0 55 12 2051
2020 Human resources 16 35 33 12 3 0 0 51 15 671
2020 Financial management 15 37 35 10 2 0 1 53 13 590
2020 Procurement 15 34 34 13 3 0 0 50 16 1389
2020 Real property 16 34 35 11 4 0 0 50 15 1430
2020 Materiel management 23 32 33 8 3 0 0 55 11 53
2020 Information management 25 37 30 4 4 0 1 62 8 271
2020 Information technology 17 35 33 10 4 0 0 53 14 465
2020 Internal audit 15 32 40 6 7 0 0 47 13 68
2020 Evaluation 17 34 32 10 7 0 0 51 17 27
2020 Data sciences 20 24 32 22 2 0 0 44 25 45
2020 Policy 11 33 36 14 6 0 0 44 20 181
2020 Project management 15 32 35 14 4 0 0 47 18 758
2020 Other services to the public 19 36 30 11 4 0 0 55 15 307
2020 None of the above 16 31 34 14 4 1 0 48 18 833
2019 Client contact centre 22 31 33 10 3 0 1 54 13 899
2019 Compliance, inspection and enforcement 21 34 31 11 3 0 0 55 14 100
2019 Communications or public affairs 11 34 35 14 5 0 0 46 19 388
2019 Access to information and privacy 16 37 31 11 3 0 2 55 14 65
2019 Security 17 38 29 12 3 1 0 56 15 229
2019 Science and technology 10 36 38 11 5 0 0 46 16 101
2019 Library services 19 37 32 4 7 0 0 57 12 23
2019 Legal services 15 40 31 10 3 0 0 55 14 27
2019 Administration and operations 20 34 32 10 3 0 0 54 14 1888
2019 Human resources 17 36 32 11 4 0 0 53 15 671
2019 Financial management 16 33 35 13 3 0 0 49 16 596
2019 Procurement 18 35 32 12 3 0 0 53 16 1242
2019 Real property 15 32 35 14 4 0 0 47 18 1306
2019 Materiel management 13 61 17 7 1 0 0 74 9 58
2019 Information management 22 39 27 9 2 0 0 62 11 245
2019 Information technology 21 29 34 12 3 0 0 50 15 448
2019 Internal audit 17 36 38 9 0 0 0 53 9 67
2019 Evaluation 12 40 32 8 7 0 0 53 15 25
2019 Data sciences 31 38 17 12 2 0 0 69 15 46
2019 Policy 12 37 34 13 4 0 0 50 17 158
2019 Project management 14 28 39 14 5 0 0 42 19 637
2019 Other services to the public 18 39 28 10 5 0 0 57 15 366
2019 None of the above 19 30 33 13 5 0 0 50 18 838
2018 Client contact centre 19 28 35 13 5 0 1 47 18 657
2018 Compliance, inspection and enforcement 6 44 30 17 3 0 0 50 20 66
2018 Communications or public affairs 9 26 45 14 5 0 0 35 20 331
2018 Access to information and privacy 18 21 40 18 4 0 0 39 21 58
2018 Security 14 31 37 12 5 1 0 45 18 210
2018 Science and technology 13 31 39 12 6 0 0 44 17 82
2018 Library services 3 53 29 5 10 0 0 56 15 21
2018 Legal services 10 30 38 5 14 5 0 41 19 21
2018 Administration and operations 15 34 34 13 4 0 0 49 17 1529
2018 Human resources 15 30 36 16 4 0 0 45 19 552
2018 Financial management 14 33 36 13 5 0 0 47 17 543
2018 Procurement 15 33 35 13 4 0 0 48 17 1132
2018 Real property 11 31 40 13 5 0 0 42 19 1115
2018 Materiel management 16 23 37 18 7 0 0 39 25 60
2018 Information management 21 40 26 12 2 0 0 61 14 240
2018 Information technology 13 33 36 13 5 0 0 46 18 415
2018 Internal audit 29 33 24 12 2 0 0 62 14 54
2018 Evaluation 0 25 45 23 4 4 0 26 27 27
2018 Data sciences 15 41 35 6 3 0 0 56 9 30
2018 Policy 8 36 40 14 2 0 0 44 16 151
2018 Project management 9 28 38 18 5 1 0 38 24 574
2018 Other services to the public 15 30 36 13 5 0 1 46 18 241
2018 None of the above 10 32 33 15 8 0 0 43 23 609

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 7 15 37 23 17 0 1 40 22 825
2022 Compliance, inspection and enforcement 6 12 43 26 12 0 1 39 18 90
2022 Communications or public affairs 10 16 36 25 12 0 0 37 26 380
2022 Access to information and privacy 4 15 41 25 16 0 0 40 19 65
2022 Security 9 16 39 22 13 0 2 35 25 190
2022 Science and technology 7 20 44 21 8 0 0 29 27 100
2022 Library services 6 27 46 21 0 0 0 21 33 20
2022 Legal services 6 11 20 38 24 0 0 62 18 15
2022 Administration and operations 7 17 39 22 14 0 1 36 25 1645
2022 Human resources 8 22 35 21 14 0 0 35 29 565
2022 Financial management 7 16 39 26 12 0 1 38 23 520
2022 Procurement 8 18 43 21 10 0 0 31 26 1310
2022 Real property 8 20 37 23 12 0 0 35 28 1090
2022 Materiel management 2 30 32 23 13 0 0 36 32 40
2022 Information management 5 12 40 26 16 0 0 42 17 185
2022 Information technology 9 17 37 26 10 1 0 36 26 415
2022 Internal audit 3 6 49 32 10 0 0 42 9 60
2022 Evaluation 7 19 37 29 8 0 0 37 26 35
2022 Data sciences 6 20 38 14 21 0 0 36 26 45
2022 Policy 12 18 49 17 5 0 0 21 29 175
2022 Project management 8 18 38 25 10 0 0 36 26 685
2022 Other services to the public 8 18 36 24 11 1 3 36 27 305
2022 None of the above 10 18 34 23 13 0 1 37 29 605
2020 Client contact centre 8 17 37 27 11 0 0 37 26 951
2020 Compliance, inspection and enforcement 1 8 47 37 7 0 0 44 9 83
2020 Communications or public affairs 9 20 36 23 12 0 0 35 29 398
2020 Access to information and privacy 9 16 44 16 15 0 0 31 26 62
2020 Security 13 15 39 23 9 0 0 32 28 261
2020 Science and technology 9 21 43 19 8 0 0 27 30 107
2020 Library services 15 35 25 20 5 0 0 25 50 20
2020 Legal services 0 10 50 20 20 0 0 40 10 20
2020 Administration and operations 9 19 38 22 12 0 0 34 28 2043
2020 Human resources 10 19 37 24 10 0 0 34 29 670
2020 Financial management 7 18 42 24 9 0 1 33 25 585
2020 Procurement 9 20 39 21 10 0 0 31 30 1387
2020 Real property 9 20 40 22 9 0 0 31 29 1430
2020 Materiel management 8 22 35 23 8 3 0 32 31 53
2020 Information management 6 15 35 28 16 0 1 44 21 269
2020 Information technology 9 21 36 22 12 0 0 34 30 465
2020 Internal audit 7 19 48 18 7 0 0 25 26 68
2020 Evaluation 11 17 28 38 7 0 0 45 27 27
2020 Data sciences 11 18 31 31 7 0 2 39 30 45
2020 Policy 11 24 38 16 10 0 0 26 35 181
2020 Project management 11 23 39 18 9 0 0 27 34 752
2020 Other services to the public 8 17 37 28 10 0 0 39 25 306
2020 None of the above 10 19 37 22 10 1 0 33 29 833
2019 Client contact centre 8 19 36 23 14 0 1 37 27 894
2019 Compliance, inspection and enforcement 9 9 42 28 10 0 1 39 19 99
2019 Communications or public affairs 9 16 40 24 11 0 0 35 24 387
2019 Access to information and privacy 7 19 23 36 15 0 0 51 26 64
2019 Security 11 16 38 21 13 0 1 34 28 227
2019 Science and technology 11 13 36 30 10 0 0 40 24 100
2019 Library services 13 18 35 28 6 0 0 34 31 23
2019 Legal services 15 3 46 22 13 0 0 35 19 27
2019 Administration and operations 8 16 36 26 12 0 0 38 25 1873
2019 Human resources 8 19 36 22 14 0 1 37 27 666
2019 Financial management 7 20 37 25 10 0 0 35 27 599
2019 Procurement 9 17 39 23 12 0 0 35 27 1237
2019 Real property 8 20 37 24 11 0 0 35 28 1298
2019 Materiel management 4 15 34 29 18 0 0 47 19 58
2019 Information management 7 13 32 28 20 0 0 47 21 242
2019 Information technology 8 20 36 26 10 1 0 36 28 448
2019 Internal audit 6 13 39 29 12 0 0 41 19 67
2019 Evaluation 9 4 33 41 13 0 0 54 12 23
2019 Data sciences 4 25 22 31 18 0 0 49 29 45
2019 Policy 9 15 48 18 9 0 1 28 24 158
2019 Project management 9 21 39 22 9 0 0 32 30 632
2019 Other services to the public 8 17 37 22 15 0 0 38 25 367
2019 None of the above 8 18 33 25 14 0 0 40 27 832
2018 Client contact centre 9 19 35 23 13 0 0 36 28 644
2018 Compliance, inspection and enforcement 12 20 37 24 7 0 0 30 32 62
2018 Communications or public affairs 8 18 41 22 12 0 0 34 25 325
2018 Access to information and privacy 10 26 22 25 16 0 2 41 37 58
2018 Security 12 20 35 21 13 0 0 33 32 205
2018 Science and technology 8 12 38 28 12 0 1 41 20 81
2018 Library services 5 15 43 28 10 0 0 37 20 21
2018 Legal services 28 5 44 14 5 5 0 20 34 21
2018 Administration and operations 10 18 37 22 12 0 0 34 29 1508
2018 Human resources 10 19 37 22 11 0 0 33 29 548
2018 Financial management 10 20 40 21 9 0 0 30 30 533
2018 Procurement 9 17 40 24 10 0 0 34 26 1115
2018 Real property 9 19 40 22 10 0 0 32 27 1098
2018 Materiel management 10 17 43 21 7 0 2 28 28 58
2018 Information management 5 14 35 28 17 0 0 45 19 235
2018 Information technology 9 21 38 22 9 0 0 32 30 408
2018 Internal audit 7 14 35 33 12 0 0 44 21 54
2018 Evaluation 11 22 41 15 11 0 0 26 33 27
2018 Data sciences 6 12 40 25 17 0 0 42 18 30
2018 Policy 7 21 45 22 5 0 0 27 28 150
2018 Project management 11 21 41 19 8 0 0 27 32 568
2018 Other services to the public 8 15 38 24 15 0 1 38 24 236
2018 None of the above 13 19 35 22 10 0 1 32 33 606
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Client contact centre 24 68 6 1 825
2022 Compliance, inspection and enforcement 29 59 11 2 90
2022 Communications or public affairs 29 57 14 1 380
2022 Access to information and privacy 21 77 3 0 65
2022 Security 18 66 15 0 185
2022 Science and technology 24 68 8 0 105
2022 Library services 10 71 18 0 20
2022 Legal services 22 58 20 0 15
2022 Administration and operations 27 65 7 1 1650
2022 Human resources 30 59 10 1 565
2022 Financial management 27 67 6 1 520
2022 Procurement 24 63 11 2 1315
2022 Real property 22 62 14 1 1090
2022 Materiel management 31 54 12 2 40
2022 Information management 21 67 12 1 185
2022 Information technology 21 68 11 0 415
2022 Internal audit 33 59 8 0 60
2022 Evaluation 18 72 7 3 35
2022 Data sciences 26 64 6 4 45
2022 Policy 33 59 9 0 175
2022 Project management 24 62 13 0 685
2022 Other services to the public 25 65 10 0 305
2022 None of the above 29 60 10 1 610
2020 Client contact centre 30 58 11 1 955
2020 Compliance, inspection and enforcement 32 53 15 0 83
2020 Communications or public affairs 27 53 19 0 401
2020 Access to information and privacy 21 63 15 2 62
2020 Security 33 48 19 0 263
2020 Science and technology 28 48 23 1 108
2020 Library services 40 50 10 0 20
2020 Legal services 19 62 5 14 21
2020 Administration and operations 32 56 12 1 2057
2020 Human resources 32 54 13 1 671
2020 Financial management 34 55 9 1 590
2020 Procurement 26 58 16 1 1389
2020 Real property 29 53 17 1 1431
2020 Materiel management 39 41 19 2 53
2020 Information management 22 64 14 0 271
2020 Information technology 27 57 15 0 467
2020 Internal audit 37 48 15 0 68
2020 Evaluation 34 44 18 4 27
2020 Data sciences 24 60 16 0 45
2020 Policy 40 49 11 1 181
2020 Project management 28 56 16 1 757
2020 Other services to the public 30 52 15 3 307
2020 None of the above 28 57 14 0 835

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 36 64 200
2022 Compliance, inspection and enforcement 37 63 25
2022 Communications or public affairs 25 75 110
2022 Access to information and privacy 48 52 15
2022 Security 32 68 30
2022 Science and technology 33 67 25
2022 Administration and operations 33 67 445
2022 Human resources 34 66 165
2022 Financial management 38 62 135
2022 Procurement 28 72 315
2022 Real property 30 70 250
2022 Materiel management 31 69 15
2022 Information management 42 58 30
2022 Information technology 34 66 85
2022 Internal audit 46 54 20
2022 Data sciences 32 68 15
2022 Policy 29 71 55
2022 Project management 33 67 170
2022 Other services to the public 43 57 80
2022 None of the above 27 73 180
2020 Client contact centre 28 72 285
2020 Compliance, inspection and enforcement 28 72 25
2020 Communications or public affairs 31 69 111
2020 Access to information and privacy 46 54 13
2020 Security 34 66 86
2020 Science and technology 31 69 30
2020 Administration and operations 32 68 655
2020 Human resources 35 65 213
2020 Financial management 39 61 200
2020 Procurement 37 63 362
2020 Real property 38 62 413
2020 Materiel management 63 37 22
2020 Information management 38 62 60
2020 Information technology 34 66 129
2020 Internal audit 32 68 25
2020 Evaluation 20 80 10
2020 Data sciences 37 63 11
2020 Policy 20 80 73
2020 Project management 32 68 209
2020 Other services to the public 31 69 92
2020 None of the above 32 68 242

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 44 16 10 6 4 2 19 75 12 830
2022 Compliance, inspection and enforcement 43 17 12 6 5 3 15 73 13 90
2022 Communications or public affairs 41 12 11 7 6 3 21 69 17 380
2022 Access to information and privacy 43 16 10 1 4 2 23 79 8 65
2022 Security 43 17 13 7 6 3 11 70 15 190
2022 Science and technology 37 14 12 14 4 1 18 63 22 105
2022 Library services 29 26 17 6 6 0 16 66 13 20
2022 Legal services 25 11 27 9 0 0 28 50 12 15
2022 Administration and operations 46 16 11 5 5 2 15 75 12 1650
2022 Human resources 40 14 14 6 9 1 16 65 18 560
2022 Financial management 39 19 12 6 5 1 16 71 14 520
2022 Procurement 43 17 10 5 6 2 17 74 14 1315
2022 Real property 41 18 11 5 5 3 17 73 13 1090
2022 Materiel management 49 18 8 8 13 0 5 70 22 40
2022 Information management 46 12 12 6 6 3 14 70 15 185
2022 Information technology 39 16 14 7 7 4 13 67 16 415
2022 Internal audit 40 15 9 3 7 0 27 75 13 60
2022 Evaluation 35 24 3 5 5 5 23 83 13 35
2022 Data sciences 52 16 15 2 2 3 10 78 5 45
2022 Policy 34 22 9 7 8 3 17 71 18 175
2022 Project management 46 14 9 6 6 4 15 74 15 685
2022 Other services to the public 43 16 7 4 5 3 23 78 12 305
2022 None of the above 43 11 8 5 5 3 23 74 14 610
2020 Client contact centre 46 18 12 7 5 1 10 73 14 950
2020 Compliance, inspection and enforcement 42 17 17 12 8 0 5 61 21 82
2020 Communications or public affairs 38 19 11 8 5 1 17 70 17 401
2020 Access to information and privacy 48 11 11 6 11 0 11 67 20 62
2020 Security 37 17 16 13 10 2 5 59 24 263
2020 Science and technology 43 13 13 12 6 4 9 65 20 108
2020 Library services 30 30 20 5 5 0 10 67 11 20
2020 Legal services 33 14 10 5 10 0 29 67 20 21
2020 Administration and operations 47 17 13 7 6 1 9 71 14 2055
2020 Human resources 41 18 14 10 8 1 8 65 19 669
2020 Financial management 42 21 15 9 5 1 8 69 15 589
2020 Procurement 50 17 11 6 5 2 9 75 12 1385
2020 Real property 45 18 13 6 8 2 9 70 15 1431
2020 Materiel management 41 27 13 3 8 0 8 74 12 53
2020 Information management 43 21 7 7 6 2 14 77 15 269
2020 Information technology 38 21 15 9 7 2 7 66 17 467
2020 Internal audit 47 9 13 10 7 1 12 64 20 68
2020 Evaluation 41 21 14 3 7 0 14 72 12 27
2020 Data sciences 42 20 13 13 4 2 4 67 19 45
2020 Policy 39 22 15 11 3 2 8 68 15 181
2020 Project management 45 19 14 7 5 2 9 71 13 757
2020 Other services to the public 48 15 12 3 7 0 14 74 11 307
2020 None of the above 47 18 10 4 4 1 16 79 10 832
2019 Client contact centre 45 18 13 8 9 1 6 68 18 892
2019 Compliance, inspection and enforcement 36 18 13 12 11 3 6 60 25 99
2019 Communications or public affairs 36 22 15 10 6 1 9 64 19 389
2019 Access to information and privacy 33 13 17 15 10 2 11 53 28 65
2019 Security 36 15 16 11 17 0 4 53 30 224
2019 Science and technology 33 22 19 6 9 2 10 62 17 100
2019 Library services 33 13 29 4 8 6 9 53 14 23
2019 Legal services 41 20 21 3 7 0 8 66 11 27
2019 Administration and operations 43 18 14 10 8 1 6 65 19 1867
2019 Human resources 39 16 15 12 10 1 7 60 24 662
2019 Financial management 40 20 15 9 12 0 3 62 22 593
2019 Procurement 42 18 15 9 10 1 5 64 20 1232
2019 Real property 40 16 15 10 11 1 7 61 22 1297
2019 Materiel management 46 16 15 1 15 0 6 67 17 58
2019 Information management 36 20 10 14 11 1 7 61 28 246
2019 Information technology 32 23 16 8 13 2 5 60 23 445
2019 Internal audit 41 15 12 12 12 0 9 61 25 67
2019 Evaluation 33 16 15 20 11 0 4 51 33 25
2019 Data sciences 41 18 18 4 10 2 6 64 16 46
2019 Policy 35 19 16 14 10 0 6 58 26 159
2019 Project management 41 17 16 9 11 1 5 62 21 631
2019 Other services to the public 49 16 12 8 7 1 7 70 16 366
2019 None of the above 41 17 13 9 8 2 10 66 19 835
2018 Client contact centre 38 13 14 14 11 0 9 57 27 658
2018 Compliance, inspection and enforcement 30 14 20 8 13 0 13 52 25 66
2018 Communications or public affairs 34 12 19 13 9 1 12 54 25 330
2018 Access to information and privacy 47 14 15 10 12 0 2 62 23 58
2018 Security 31 16 19 10 19 1 5 50 30 208
2018 Science and technology 28 22 17 14 6 0 13 58 22 82
2018 Library services 42 25 0 14 9 0 10 75 25 21
2018 Legal services 29 19 14 14 14 0 9 52 32 21
2018 Administration and operations 40 16 15 9 13 1 6 60 24 1524
2018 Human resources 36 14 15 11 14 1 8 56 28 556
2018 Financial management 40 18 11 10 13 0 9 64 24 545
2018 Procurement 39 16 15 11 13 1 7 59 25 1128
2018 Real property 35 18 16 10 13 1 7 58 25 1113
2018 Materiel management 32 16 19 12 15 1 5 51 29 60
2018 Information management 39 18 14 10 11 0 8 62 23 240
2018 Information technology 31 17 17 14 13 1 6 52 30 412
2018 Internal audit 44 12 11 11 14 2 8 62 27 54
2018 Evaluation 30 15 25 7 12 8 4 50 21 27
2018 Data sciences 26 30 20 9 12 0 3 58 22 30
2018 Policy 36 13 20 11 14 1 5 52 27 151
2018 Project management 39 17 12 9 12 3 9 63 23 575
2018 Other services to the public 40 15 13 10 6 2 12 66 19 242
2018 None of the above 38 17 13 9 13 1 8 61 24 610

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 12 21 18 16 23 3 8 37 43 200
2022 Compliance, inspection and enforcement 14 14 15 20 33 4 0 29 55 25
2022 Communications or public affairs 4 15 14 17 43 1 6 21 64 110
2022 Access to information and privacy 29 12 14 0 30 0 15 48 35 15
2022 Security 3 28 14 29 22 3 2 32 53 30
2022 Science and technology 5 7 4 25 55 0 4 13 83 25
2022 Administration and operations 12 21 15 18 24 3 6 37 47 445
2022 Human resources 11 18 11 22 29 1 8 32 56 165
2022 Financial management 12 23 11 17 30 1 6 38 50 135
2022 Procurement 9 16 17 18 35 0 4 26 56 315
2022 Real property 7 16 12 19 39 0 7 25 63 250
2022 Materiel management 29 6 11 13 41 0 0 35 54 15
2022 Information management 2 19 17 9 52 0 0 21 61 30
2022 Information technology 11 15 6 17 43 2 6 29 65 85
2022 Internal audit 4 31 19 26 13 0 6 38 42 20
2022 Data sciences 14 28 8 20 14 0 16 50 40 15
2022 Policy 1 15 14 29 33 1 6 18 67 55
2022 Project management 9 18 14 13 37 3 6 30 55 170
2022 Other services to the public 9 19 13 20 33 1 4 30 56 80
2022 None of the above 13 20 9 20 34 1 3 35 56 180
2020 Client contact centre 15 26 16 18 20 2 3 44 40 284
2020 Compliance, inspection and enforcement 8 11 0 39 34 0 8 21 79 26
2020 Communications or public affairs 6 15 16 21 31 0 11 24 59 111
2020 Access to information and privacy 8 23 31 23 15 0 0 31 38 13
2020 Security 10 22 19 26 20 1 2 33 47 86
2020 Science and technology 10 21 20 25 24 0 0 31 49 30
2020 Administration and operations 16 24 18 18 17 1 5 43 38 655
2020 Human resources 11 24 15 20 23 0 7 38 46 214
2020 Financial management 17 21 22 10 25 0 4 40 37 200
2020 Procurement 14 24 16 17 22 1 5 40 42 362
2020 Real property 10 16 21 21 27 1 5 28 50 410
2020 Materiel management 17 29 8 12 34 0 0 46 46 22
2020 Information management 6 29 18 22 20 3 2 37 44 60
2020 Information technology 8 17 15 24 23 2 11 29 54 129
2020 Internal audit 20 24 12 4 36 4 0 45 42 25
2020 Evaluation 10 40 10 31 0 0 10 55 34 10
2020 Data sciences 18 28 9 18 27 0 0 46 45 11
2020 Policy 9 19 10 18 36 0 8 31 58 73
2020 Project management 12 21 15 20 26 0 5 36 48 209
2020 Other services to the public 15 9 25 25 21 2 3 25 49 92
2020 None of the above 11 18 17 21 26 0 7 31 51 242

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 9 17 13 20 35 3 2 27 58 200
2022 Compliance, inspection and enforcement 7 21 0 20 48 0 4 30 70 25
2022 Communications or public affairs 2 10 15 22 46 2 4 13 72 110
2022 Access to information and privacy 14 27 14 34 11 0 0 41 45 15
2022 Security 0 9 24 30 35 0 3 10 66 30
2022 Science and technology 0 16 0 15 69 0 0 16 84 25
2022 Administration and operations 11 15 14 21 33 3 3 27 58 445
2022 Human resources 10 16 9 25 38 0 2 26 65 165
2022 Financial management 6 15 16 24 36 1 2 22 62 135
2022 Procurement 4 15 14 20 44 1 2 19 66 315
2022 Real property 4 13 15 21 44 1 1 18 66 250
2022 Materiel management 12 22 14 22 30 0 0 34 52 15
2022 Information management 2 13 14 20 48 0 3 15 70 30
2022 Information technology 11 12 10 20 45 1 2 23 66 85
2022 Internal audit 4 0 10 52 30 0 4 4 85 20
2022 Data sciences 6 28 0 29 22 8 7 40 60 15
2022 Policy 3 14 12 25 43 0 3 18 70 55
2022 Project management 7 10 15 17 47 1 4 18 67 170
2022 Other services to the public 8 23 8 13 44 0 4 32 59 80
2022 None of the above 8 19 8 19 41 1 5 29 63 180
2020 Client contact centre 11 18 16 20 33 1 1 29 54 285
2020 Compliance, inspection and enforcement 0 12 0 27 57 4 0 12 88 26
2020 Communications or public affairs 7 13 13 22 41 0 4 20 66 111
2020 Access to information and privacy 0 39 31 8 23 0 0 39 31 13
2020 Security 8 17 17 26 30 0 1 26 57 86
2020 Science and technology 4 12 9 15 47 0 12 18 72 30
2020 Administration and operations 12 19 16 20 27 1 4 33 50 655
2020 Human resources 9 15 15 25 30 1 3 26 58 214
2020 Financial management 14 20 17 17 32 0 0 34 49 200
2020 Procurement 10 20 15 18 34 1 2 31 54 362
2020 Real property 7 14 20 20 37 0 2 21 58 413
2020 Materiel management 13 25 8 8 42 4 0 40 52 22
2020 Information management 6 17 24 19 34 0 0 23 53 60
2020 Information technology 6 21 17 20 31 1 4 29 53 129
2020 Internal audit 12 12 20 20 32 4 0 25 54 25
2020 Evaluation 0 10 39 20 20 10 0 11 45 10
2020 Data sciences 18 18 9 0 46 0 9 40 51 11
2020 Policy 6 17 12 21 41 0 4 23 64 72
2020 Project management 9 20 14 21 35 1 0 29 57 209
2020 Other services to the public 13 14 18 17 35 0 2 28 54 92
2020 None of the above 9 16 16 24 31 1 4 26 58 241
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