2022 Public Service Employee Survey Results by Theme for Health Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 38 14 7 3 0 0 75 11 1090
2022 Does not provide services to public 38 38 11 8 5 0 0 76 13 4430
2020 Provides services to public 39 40 12 6 3 0 0 79 9 1183
2020 Does not provide services to public 41 40 10 6 3 0 0 81 9 4035
2019 Provides services to public 38 39 13 6 4 0 0 77 10 1249
2019 Does not provide services to public 39 40 11 7 4 0 0 79 11 4144
2018 Provides services to public 34 45 10 7 4 0 0 79 11 976
2018 Does not provide services to public 36 41 11 7 4 0 0 78 11 3350

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 35 14 10 6 0 0 71 15 1090
2022 Does not provide services to public 40 35 10 9 6 0 0 75 15 4430
2020 Provides services to public 37 36 14 8 5 0 0 73 13 1170
2020 Does not provide services to public 40 38 10 7 4 0 0 78 12 4018
2019 Provides services to public 33 36 14 9 7 0 0 69 16 1254
2019 Does not provide services to public 38 37 11 10 5 0 0 75 14 4128
2018 Provides services to public 35 36 14 8 7 0 0 71 15 980
2018 Does not provide services to public 35 37 12 10 6 0 0 72 16 3363

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 35 10 3 2 0 0 85 5 1085
2022 Does not provide services to public 52 31 10 4 2 0 0 83 6 4430
2020 Provides services to public 51 35 10 3 1 0 0 86 4 1169
2020 Does not provide services to public 55 32 8 3 1 0 0 88 4 4011
2019 Provides services to public 54 32 10 3 1 0 0 86 4 1249
2019 Does not provide services to public 53 33 9 3 2 0 0 86 5 4119
2018 Provides services to public 51 36 9 2 1 0 0 87 3 974
2018 Does not provide services to public 50 35 10 4 2 0 0 85 5 3343

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 39 13 5 2 0 0 80 7 1090
2022 Does not provide services to public 42 37 11 6 3 0 0 80 9 4435
2020 Provides services to public 45 38 10 5 2 0 0 83 7 1181
2020 Does not provide services to public 47 37 9 5 2 0 0 84 7 4036
2019 Provides services to public 45 38 11 4 3 0 0 82 7 1256
2019 Does not provide services to public 43 39 10 6 2 0 0 82 8 4144
2018 Provides services to public 41 41 11 4 3 0 0 83 7 980
2018 Does not provide services to public 40 41 10 6 3 0 0 81 9 3361

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 35 12 7 5 0 0 76 12 1090
2022 Does not provide services to public 39 33 13 9 6 0 0 72 15 4430
2020 Provides services to public 48 32 11 5 3 1 0 81 8 1175
2020 Does not provide services to public 47 32 12 5 3 1 0 79 8 4022
2019 Provides services to public 39 34 14 7 5 1 0 74 12 1252
2019 Does not provide services to public 43 33 15 6 3 1 0 76 9 4130
2018 Provides services to public 40 34 15 5 5 1 0 75 10 980
2018 Does not provide services to public 39 33 17 7 4 1 0 72 11 3352

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 36 13 8 5 0 0 74 13 1090
2022 Does not provide services to public 37 35 12 10 6 0 0 72 16 4430
2020 Provides services to public 47 33 11 5 3 1 0 81 8 1166
2020 Does not provide services to public 46 35 12 5 3 0 0 81 8 4012
2019 Provides services to public 37 36 15 7 5 0 0 73 12 1246
2019 Does not provide services to public 41 36 14 6 3 0 0 77 9 4101
2018 Provides services to public 39 36 14 6 4 1 0 76 10 973
2018 Does not provide services to public 38 36 14 8 3 0 0 75 11 3337

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 26 19 11 7 4 0 62 19 1090
2022 Does not provide services to public 32 26 18 11 8 5 0 62 20 4435
2020 Provides services to public 39 26 17 8 5 4 0 68 14 1180
2020 Does not provide services to public 42 25 17 8 5 3 0 69 13 4034
2019 Provides services to public 35 24 19 11 9 3 1 61 20 1253
2019 Does not provide services to public 36 27 19 10 5 3 0 65 16 4145
2018 Provides services to public 34 29 18 9 7 3 0 65 17 980
2018 Does not provide services to public 33 26 19 10 7 4 1 62 18 3365
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 26 15 5 3 2 5 75 9 1090
2022 Does not provide services to public 53 26 11 4 2 1 4 82 6 4430
2020 Provides services to public 45 28 15 4 2 2 4 78 7 1177
2020 Does not provide services to public 55 24 11 4 2 1 3 83 6 4028
2019 Provides services to public 45 26 16 6 5 1 3 73 11 1254
2019 Does not provide services to public 53 26 11 4 2 1 3 82 7 4139

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 31 10 5 2 0 1 82 8 1090
2022 Does not provide services to public 53 28 8 6 3 1 1 82 10 4425
2020 Provides services to public 50 30 10 6 4 0 0 80 10 1181
2020 Does not provide services to public 53 29 8 6 3 0 0 83 9 4031
2019 Provides services to public 47 30 10 7 5 1 1 78 12 1249
2019 Does not provide services to public 50 29 9 7 3 1 1 80 11 4128
2018 Provides services to public 45 33 9 6 5 1 0 79 11 964
2018 Does not provide services to public 48 30 9 8 3 1 1 80 11 3333

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 24 9 5 3 0 0 83 9 1090
2022 Does not provide services to public 60 23 8 5 4 0 0 83 9 4430
2020 Provides services to public 58 25 9 5 3 0 0 83 8 1182
2020 Does not provide services to public 61 24 8 4 3 0 0 85 7 4042
2019 Provides services to public 51 27 10 7 5 0 0 79 12 1254
2019 Does not provide services to public 58 25 7 6 3 0 0 83 9 4143
2018 Provides services to public 48 29 10 7 6 1 0 77 13 975
2018 Does not provide services to public 53 26 10 6 4 0 0 80 10 3347

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 28 15 7 6 8 1 70 14 1095
2022 Does not provide services to public 36 28 15 7 6 8 0 70 14 4430
2020 Provides services to public 42 30 11 5 4 8 0 79 9 1183
2020 Does not provide services to public 42 30 12 5 3 8 0 78 9 4038
2019 Provides services to public 34 31 15 8 6 6 0 69 15 1256
2019 Does not provide services to public 34 33 14 8 4 7 0 72 13 4133
2018 Provides services to public 34 29 15 8 5 8 0 69 15 981
2018 Does not provide services to public 31 30 16 8 5 9 0 68 15 3368

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 29 19 11 9 3 0 60 21 1090
2022 Does not provide services to public 29 30 16 12 10 3 0 61 23 4430
2020 Provides services to public 38 31 15 8 5 3 0 71 13 1176
2020 Does not provide services to public 38 34 13 7 4 2 0 74 12 4030
2019 Provides services to public 31 31 17 10 7 3 0 64 18 1250
2019 Does not provide services to public 30 34 17 11 5 3 0 66 16 4123
2018 Provides services to public 29 31 16 12 8 3 1 63 20 977
2018 Does not provide services to public 28 33 17 12 7 3 0 63 20 3360

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 26 20 15 12 5 1 50 29 1095
2022 Does not provide services to public 20 28 18 16 11 6 0 52 29 4430
2020 Provides services to public 27 32 19 11 6 4 0 62 18 1178
2020 Does not provide services to public 27 35 16 11 5 5 0 66 17 4026
2019 Provides services to public 23 30 20 14 8 5 0 55 23 1252
2019 Does not provide services to public 21 32 20 14 7 6 0 57 22 4118
2018 Provides services to public 22 29 18 16 9 5 1 54 27 980
2018 Does not provide services to public 19 31 20 15 8 7 0 54 24 3354

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 28 19 16 12 3 0 52 28 1095
2022 Does not provide services to public 20 32 16 16 13 3 0 54 30 4435
2020 Provides services to public 25 36 18 13 6 2 0 63 19 1180
2020 Does not provide services to public 25 38 16 13 6 2 0 65 19 4041
2019 Provides services to public 21 32 18 16 10 3 0 54 27 1252
2019 Does not provide services to public 20 33 18 17 9 3 0 54 27 4130
2018 Provides services to public 19 31 18 17 11 3 0 52 29 980
2018 Does not provide services to public 18 32 17 19 10 4 0 52 30 3365
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 35 14 11 7 0 0 68 18 1090
2022 Does not provide services to public 36 34 13 9 7 0 0 70 16 4435
2020 Provides services to public 35 37 12 10 6 0 0 73 15 1175
2020 Does not provide services to public 39 37 11 9 4 0 0 76 13 4037
2019 Provides services to public 29 36 14 13 8 0 0 65 21 1257
2019 Does not provide services to public 33 38 13 11 6 0 0 71 17 4138
2018 Provides services to public 29 35 15 12 9 0 0 64 21 980
2018 Does not provide services to public 32 35 15 11 7 0 0 67 18 3357

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 42 7 6 2 0 0 84 9 1095
2022 Does not provide services to public 39 40 9 8 3 0 0 80 12 4430
2020 Provides services to public 38 43 8 7 3 0 0 81 10 1172
2020 Does not provide services to public 40 41 9 8 2 0 0 81 10 4019
2019 Provides services to public 37 41 11 8 3 0 0 78 11 1247
2019 Does not provide services to public 37 42 10 8 3 0 0 79 11 4123
2018 Provides services to public 35 42 11 6 5 0 0 78 11 979
2018 Does not provide services to public 36 39 11 10 3 0 0 76 13 3359

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 33 10 7 3 0 0 80 10 1090
2022 Does not provide services to public 50 30 9 6 4 0 0 80 11 4435
2020 Provides services to public 46 32 11 7 4 0 1 78 11 1177
2020 Does not provide services to public 51 30 9 6 3 0 0 81 9 4025
2019 Provides services to public 42 30 12 8 6 0 0 73 15 1257
2019 Does not provide services to public 48 31 10 7 4 1 1 80 11 4133
2018 Provides services to public 42 33 11 8 5 1 0 76 13 972
2018 Does not provide services to public 43 34 11 7 4 1 1 78 11 3346

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 41 9 11 4 0 0 76 15 1090
2022 Does not provide services to public 33 40 11 11 4 0 1 74 15 4420
2020 Provides services to public 35 42 11 9 3 0 1 77 12 1177
2020 Does not provide services to public 36 39 12 9 3 0 1 76 12 4015
2019 Provides services to public 27 40 13 14 5 0 0 67 20 1249
2019 Does not provide services to public 32 39 11 12 4 0 0 72 17 4131
2018 Provides services to public 25 45 12 13 4 0 0 71 17 981
2018 Does not provide services to public 28 44 11 12 4 0 1 73 16 3356

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 25 12 5 4 2 1 78 9 1090
2022 Does not provide services to public 56 22 10 4 4 2 2 81 9 4430
2020 Provides services to public 51 25 12 6 5 1 1 77 11 1178
2020 Does not provide services to public 55 24 10 5 4 2 1 81 9 4019

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 33 19 12 10 2 0 58 22 1090
2022 Does not provide services to public 24 33 18 13 9 3 0 59 22 4435
2020 Provides services to public 27 35 19 10 8 2 0 63 18 1170
2020 Does not provide services to public 26 35 18 12 7 3 0 63 19 4023
2019 Provides services to public 23 31 20 14 11 2 0 54 26 1249
2019 Does not provide services to public 22 33 18 15 8 3 0 57 24 4136
2018 Provides services to public 23 31 18 14 11 2 0 55 26 973
2018 Does not provide services to public 22 33 18 14 10 3 0 57 25 3355

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 24 13 7 6 1 5 73 13 1095
2022 Does not provide services to public 44 24 14 6 5 1 6 73 13 4435
2020 Provides services to public 44 24 15 8 4 1 4 72 13 1182
2020 Does not provide services to public 46 24 14 6 5 0 4 73 12 4043
2019 Provides services to public 48 25 15 5 4 0 3 75 9 1254
2019 Does not provide services to public 50 26 12 4 3 1 4 79 8 4132

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 28 14 6 4 2 3 74 11 1095
2022 Does not provide services to public 46 24 13 6 5 1 4 74 11 4435
2020 Provides services to public 43 28 15 6 4 1 3 74 10 1181
2020 Does not provide services to public 47 25 15 6 3 1 3 75 10 4038
2019 Provides services to public 39 26 17 7 5 2 4 69 13 1255
2019 Does not provide services to public 45 26 16 6 4 1 3 74 10 4129

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 11 5 2 3 5 6 89 6 1095
2022 Does not provide services to public 73 8 4 2 3 5 6 90 5 4435
2020 Provides services to public 70 10 5 2 3 6 5 89 5 1178
2020 Does not provide services to public 75 8 4 2 2 4 4 91 5 4028
2019 Provides services to public 71 9 6 2 3 5 4 88 6 1248
2019 Does not provide services to public 75 8 4 2 2 4 4 90 5 4124

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 12 4 3 2 3 10 90 5 1090
2022 Does not provide services to public 69 10 4 2 2 2 11 91 4 4430
2020 Provides services to public 68 13 5 2 1 2 8 91 4 1180
2020 Does not provide services to public 74 11 4 1 1 1 8 93 3 4027
2019 Provides services to public 74 9 4 1 2 2 8 92 3 1252
2019 Does not provide services to public 79 6 2 1 1 1 9 95 3 4125

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 30 12 16 16 3 2 54 34 1095
2022 Does not provide services to public 20 31 12 15 16 3 3 54 33 4430
2020 Provides services to public 25 29 15 15 12 2 2 56 28 1183
2020 Does not provide services to public 23 28 16 15 13 3 2 54 30 4036
2019 Provides services to public 20 27 18 15 16 2 2 49 32 1257
2019 Does not provide services to public 21 27 16 16 16 3 1 51 33 4141
2018 Provides services to public 19 31 16 14 17 3 1 52 32 969
2018 Does not provide services to public 18 29 15 16 17 3 2 49 34 3359

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 38 14 10 5 0 0 71 15 1090
2022 Does not provide services to public 35 38 12 9 6 0 0 73 16 4425
2020 Provides services to public 34 39 12 9 5 0 0 73 14 1172
2020 Does not provide services to public 38 40 11 7 4 0 0 78 11 4012
2019 Provides services to public 32 39 13 9 7 0 0 71 16 1248
2019 Does not provide services to public 34 40 12 9 5 0 0 74 13 4120
2018 Provides services to public 31 40 14 9 6 0 0 71 15 975
2018 Does not provide services to public 32 40 13 10 5 0 0 72 15 3355

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 36 14 7 5 0 0 73 13 1090
2022 Does not provide services to public 40 33 14 8 5 0 0 73 13 4430
2020 Provides services to public 37 34 14 9 5 0 0 72 14 1176
2020 Does not provide services to public 42 35 13 7 3 0 0 77 10 4028
2019 Provides services to public 34 34 16 9 7 0 0 69 15 1254
2019 Does not provide services to public 38 35 15 7 4 0 0 74 11 4134
2018 Provides services to public 33 35 15 11 6 0 0 68 17 972
2018 Does not provide services to public 36 34 15 9 5 0 0 71 14 3337

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 37 14 8 4 0 0 75 12 1090
2022 Does not provide services to public 39 35 13 8 4 0 1 75 13 4435
2020 Provides services to public 37 41 11 8 3 0 0 78 11 1175
2020 Does not provide services to public 38 41 10 7 2 0 0 80 9 4018
2019 Provides services to public 33 40 13 9 5 0 0 73 13 1236
2019 Does not provide services to public 36 40 12 8 3 0 1 76 11 4077
2018 Provides services to public 35 37 13 10 5 0 0 71 15 980
2018 Does not provide services to public 34 36 15 10 4 0 1 70 15 3352

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 39 19 9 6 5 1 64 16 1090
2022 Does not provide services to public 23 39 18 10 5 4 1 65 16 4430
2020 Provides services to public 26 41 18 8 3 3 0 70 12 1175
2020 Does not provide services to public 24 44 17 7 3 4 1 72 10 4027
2019 Provides services to public 21 40 21 10 4 3 1 63 15 1253
2019 Does not provide services to public 21 43 19 9 3 4 1 67 13 4135
2018 Provides services to public 21 37 23 9 6 3 1 60 16 977
2018 Does not provide services to public 22 38 22 9 5 4 0 62 15 3359

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 31 10 8 6 0 0 76 14 1095
2022 Does not provide services to public 45 32 8 9 6 0 0 77 15 4430
2020 Provides services to public 43 33 10 8 5 0 0 77 13 1179
2020 Does not provide services to public 47 31 9 8 4 0 0 78 12 4021
2019 Provides services to public 46 29 12 7 6 0 0 76 13 1253
2019 Does not provide services to public 51 30 8 6 3 0 0 82 10 4130
2018 Provides services to public 43 34 9 8 6 0 0 77 14 981
2018 Does not provide services to public 49 31 9 7 3 0 0 80 10 3352

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 35 15 7 5 0 1 73 12 1095
2022 Does not provide services to public 38 31 16 8 6 0 0 70 14 4435
2020 Provides services to public 31 32 19 10 8 0 0 63 18 1174
2020 Does not provide services to public 33 33 18 9 7 0 0 66 16 4015
2019 Provides services to public 32 32 18 11 6 0 1 65 17 1247
2019 Does not provide services to public 40 33 16 6 4 0 0 74 10 4118
2018 Provides services to public 37 30 17 9 6 0 1 68 15 984
2018 Does not provide services to public 37 34 16 7 5 0 1 72 12 3370

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 21 4 4 2 2 2 89 6 1090
2022 Does not provide services to public 70 19 4 2 2 1 1 91 4 4430

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 36 32 32 1095
2022 Does not provide services to public 38 29 33 4435
2020 Provides services to public 26 37 38 1183
2020 Does not provide services to public 25 38 37 4041
2019 Provides services to public 31 30 39 1255
2019 Does not provide services to public 30 34 36 4153
2018 Provides services to public 28 33 39 983
2018 Does not provide services to public 30 34 36 3368

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 9 42 30 3 7 9 380
2022 Does not provide services to public 12 33 31 5 12 7 1580
2020 Provides services to public 11 41 30 3 9 6 302
2020 Does not provide services to public 12 40 32 3 8 6 995
2019 Provides services to public 7 39 35 3 12 5 379
2019 Does not provide services to public 10 35 33 3 11 8 1235
2018 Provides services to public 11 39 31 3 8 7 275
2018 Does not provide services to public 12 31 34 4 14 4 980
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 37 7 3 2 0 0 88 5 1090
2022 Does not provide services to public 50 36 7 4 2 0 0 86 7 4430
2020 Provides services to public 49 39 8 3 1 0 0 88 4 1168
2020 Does not provide services to public 53 35 7 3 1 0 0 89 4 4019
2019 Provides services to public 47 38 8 4 2 0 0 85 6 1251
2019 Does not provide services to public 47 38 8 5 2 0 0 86 6 4121
2018 Provides services to public 50 38 6 4 2 1 0 89 5 979
2018 Does not provide services to public 48 38 8 4 2 0 0 86 6 3366

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 41 19 8 4 1 0 68 12 1090
2022 Does not provide services to public 25 43 16 10 5 2 0 69 14 4430
2020 Provides services to public 30 47 16 5 2 1 0 77 7 1181
2020 Does not provide services to public 32 45 15 5 2 1 0 78 7 4037
2019 Provides services to public 28 40 19 8 3 2 0 70 11 1254
2019 Does not provide services to public 28 44 16 8 2 2 0 73 10 4140
2018 Provides services to public 27 42 18 7 4 1 0 70 11 974
2018 Does not provide services to public 26 42 17 9 3 1 0 70 13 3356

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 22 35 20 11 1 3 32 32 1095
2022 Does not provide services to public 10 22 36 19 10 1 2 30 33 4420
2020 Provides services to public 11 23 35 21 9 1 1 30 34 1182
2020 Does not provide services to public 8 23 38 21 9 1 1 30 31 4036
2019 Provides services to public 11 24 34 19 9 1 2 28 37 1255
2019 Does not provide services to public 8 22 37 21 9 1 1 31 31 4137
2018 Provides services to public 11 26 35 17 7 1 2 25 39 977
2018 Does not provide services to public 9 22 36 20 9 1 2 30 32 3366

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 23 29 18 10 1 3 29 41 1095
2022 Does not provide services to public 18 23 30 15 10 1 3 26 42 4420
2020 Provides services to public 13 24 30 18 10 2 2 29 39 1177
2020 Does not provide services to public 14 21 33 18 10 2 2 29 36 4025
2019 Provides services to public 19 24 30 15 8 1 3 24 45 1251
2019 Does not provide services to public 17 25 29 16 9 2 2 26 44 4125
2018 Provides services to public 21 23 30 16 6 1 3 23 46 973
2018 Does not provide services to public 18 25 28 15 9 2 3 25 45 3351

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 13 32 28 17 0 3 47 20 1090
2022 Does not provide services to public 11 17 32 24 14 0 2 39 28 4420
2020 Provides services to public 9 16 30 29 15 1 1 45 25 1180
2020 Does not provide services to public 9 18 34 24 13 1 1 38 28 4011
2019 Provides services to public 9 16 31 25 16 1 2 42 26 1250
2019 Does not provide services to public 8 16 33 25 15 1 1 41 25 4111
2018 Provides services to public 10 17 29 27 14 1 2 42 28 965
2018 Does not provide services to public 10 18 33 23 13 1 2 38 28 3344

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 18 26 21 15 1 4 38 35 1090
2022 Does not provide services to public 16 20 26 19 15 1 4 35 37 4420
2020 Provides services to public 13 20 29 22 13 1 2 36 34 1181
2020 Does not provide services to public 11 20 28 23 13 2 2 38 33 4030
2019 Provides services to public 16 23 26 17 14 1 3 33 40 1255
2019 Does not provide services to public 12 20 28 22 15 1 2 38 33 4127
2018 Provides services to public 17 25 26 19 10 1 2 30 43 971
2018 Does not provide services to public 14 22 29 19 11 2 3 32 38 3358

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 18 28 22 14 3 5 39 31 1090
2022 Does not provide services to public 11 16 25 23 17 3 5 44 29 4420
2020 Provides services to public 10 17 27 25 15 3 2 43 28 1173
2020 Does not provide services to public 7 14 27 28 18 3 3 49 22 4008
2019 Provides services to public 14 19 28 21 13 2 3 36 35 1253
2019 Does not provide services to public 9 16 28 24 17 3 3 44 26 4118
2018 Provides services to public 15 18 26 21 13 4 3 36 36 973
2018 Does not provide services to public 9 18 27 24 15 4 4 42 29 3347

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 21 31 19 13 2 3 33 34 1090
2022 Does not provide services to public 14 22 32 17 11 2 3 29 38 4425
2020 Provides services to public 10 20 33 20 12 2 2 34 32 1171
2020 Does not provide services to public 11 20 33 22 11 2 2 34 32 4019
2019 Provides services to public 15 22 32 18 10 1 2 29 38 1249
2019 Does not provide services to public 14 22 32 17 11 2 2 29 37 4123
2018 Provides services to public 15 21 32 17 8 2 3 27 39 977
2018 Does not provide services to public 15 22 32 15 9 3 3 26 40 3361

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 16 37 24 13 0 3 39 23 1095
2022 Does not provide services to public 6 14 35 28 15 0 2 43 21 4425
2020 Provides services to public 7 16 39 25 11 1 1 37 23 1183
2020 Does not provide services to public 4 13 39 30 12 1 1 43 18 4027
2019 Provides services to public 11 21 34 21 11 1 2 32 33 1252
2019 Does not provide services to public 7 18 37 23 12 1 2 36 26 4132

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 32 20 18 11 3 0 50 29 1090
2022 Does not provide services to public 15 29 19 19 13 3 0 46 33 4425
2020 Provides services to public 21 40 19 12 4 3 0 63 17 1177
2020 Does not provide services to public 21 39 21 12 4 3 0 62 17 4000
2019 Provides services to public 16 34 22 16 7 3 0 52 25 1249
2019 Does not provide services to public 16 35 22 17 6 4 0 53 24 4118

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 28 8 6 5 1 0 81 11 1090
2022 Does not provide services to public 55 26 6 7 4 1 0 83 11 4430
2020 Provides services to public 49 30 7 7 5 1 0 80 12 1176
2020 Does not provide services to public 53 27 8 7 4 1 0 81 10 4027
2019 Provides services to public 44 30 9 10 7 1 0 75 17 1254
2019 Does not provide services to public 50 27 8 9 5 1 0 78 14 4129
2018 Provides services to public 45 28 9 9 8 1 0 74 17 978
2018 Does not provide services to public 46 31 8 9 6 1 0 77 15 3352

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 30 4 4 3 0 0 89 6 1090
2022 Does not provide services to public 63 25 5 4 2 0 0 89 6 4430
2020 Provides services to public 57 31 6 5 2 0 0 88 7 1171
2020 Does not provide services to public 61 28 5 4 2 0 0 90 5 4015
2019 Provides services to public 49 32 7 8 3 0 0 82 11 1254
2019 Does not provide services to public 56 30 6 6 3 0 0 86 9 4124
2018 Provides services to public 48 32 9 7 3 0 0 81 10 977
2018 Does not provide services to public 54 32 6 6 3 0 0 85 8 3353

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 36 11 4 2 1 0 83 6 1090
2022 Does not provide services to public 53 32 8 4 2 1 0 86 6 4430
2020 Provides services to public 47 34 11 5 2 1 0 82 7 1170
2020 Does not provide services to public 52 33 8 4 2 1 0 86 5 3999
2019 Provides services to public 41 38 11 5 3 1 0 80 9 1256
2019 Does not provide services to public 49 34 10 4 2 1 0 84 6 4130
2018 Provides services to public 42 38 11 5 3 1 0 81 8 978
2018 Does not provide services to public 45 37 10 5 3 1 0 83 7 3355

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 40 12 6 5 3 0 77 10 1090
2022 Does not provide services to public 36 38 12 8 4 2 0 75 12 4430
2020 Provides services to public 41 40 9 5 3 2 0 83 8 1174
2020 Does not provide services to public 40 39 12 5 2 2 0 81 7 4019
2019 Provides services to public 37 37 14 7 3 2 0 75 10 1246
2019 Does not provide services to public 40 39 12 5 2 2 0 81 7 4125
2018 Provides services to public 44 36 11 5 3 2 0 81 7 977
2018 Does not provide services to public 44 38 10 5 2 1 0 83 7 3361

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 36 13 4 3 5 1 79 7 1090
2022 Does not provide services to public 37 38 12 4 3 5 1 79 8 4430
2020 Provides services to public 43 35 12 3 2 4 0 83 5 1179
2020 Does not provide services to public 42 34 12 4 1 5 0 81 6 4027
2019 Provides services to public 42 33 15 5 2 3 0 77 7 1248
2019 Does not provide services to public 47 33 12 3 2 4 0 83 5 4116
2018 Provides services to public 42 35 13 3 3 3 0 80 6 976
2018 Does not provide services to public 45 35 11 3 2 4 0 83 5 3357

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 35 8 6 3 0 0 84 8 1090
2022 Does not provide services to public 48 34 8 6 4 0 0 83 9 4435
2020 Provides services to public 55 33 5 4 2 0 0 88 6 1177
2020 Does not provide services to public 56 32 7 3 2 0 0 88 5 4030
2019 Provides services to public 49 34 10 4 2 1 0 83 7 1253
2019 Does not provide services to public 53 33 8 4 2 0 0 86 5 4141
2018 Provides services to public 49 35 9 3 3 0 0 85 6 975
2018 Does not provide services to public 50 35 8 4 2 0 0 85 6 3340

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 26 12 6 5 8 5 74 12 1095
2022 Does not provide services to public 44 26 9 5 5 7 5 79 11 4430

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 28 12 7 4 8 6 73 13 1090
2022 Does not provide services to public 42 26 10 6 4 8 5 77 12 4430

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 26 19 6 3 12 2 67 11 1090
2022 Does not provide services to public 32 28 20 5 2 12 1 69 8 4435
2020 Provides services to public 36 33 15 5 2 7 1 75 8 1181
2020 Does not provide services to public 37 34 15 5 2 7 1 77 7 4041

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 32 10 7 5 6 4 75 13 1090
2022 Does not provide services to public 39 32 9 6 5 6 4 78 12 4430
2020 Provides services to public 41 30 12 6 3 5 2 77 10 1178
2020 Does not provide services to public 42 31 11 5 3 5 3 79 9 4027

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 15 22 4 3 39 6 47 13 1090
2022 Does not provide services to public 10 17 22 4 3 39 5 48 12 4425

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 0 10 22 17 24 19 9 14 56 25
2022 Does not provide services to public 2 1 19 16 34 28 1 4 70 85
2020 Provides services to public 0 5 19 14 46 15 0 6 72 20
2020 Does not provide services to public 1 7 23 10 35 21 3 11 59 74

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 29 16 9 6 8 6 65 17 1090
2022 Does not provide services to public 30 27 15 7 4 9 8 69 13 4430
2020 Provides services to public 27 32 16 7 5 9 4 68 13 1178
2020 Does not provide services to public 29 29 17 7 3 8 6 68 12 4035
2019 Provides services to public 29 28 17 10 8 4 5 62 19 1256
2019 Does not provide services to public 32 28 15 9 6 6 4 67 16 4129
2018 Provides services to public 25 30 19 9 8 5 4 60 19 980
2018 Does not provide services to public 25 31 16 9 6 8 6 64 17 3357

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 35 13 12 6 5 1 67 19 1090
2022 Does not provide services to public 28 38 14 10 5 4 1 70 15 4430
2020 Provides services to public 28 39 14 9 5 4 1 71 14 1177
2020 Does not provide services to public 33 38 14 7 3 3 2 75 11 4029
2019 Provides services to public 26 37 16 11 5 3 1 67 17 1252
2019 Does not provide services to public 32 36 14 9 3 3 1 72 13 4131
2018 Provides services to public 28 40 13 9 5 3 1 72 15 978
2018 Does not provide services to public 31 38 13 9 4 3 2 73 14 3358

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 37 19 6 4 2 0 70 11 1090
2022 Does not provide services to public 32 38 18 6 4 2 0 72 10 4430
2020 Provides services to public 33 39 18 6 3 2 0 73 9 1174
2020 Does not provide services to public 37 38 17 4 2 2 0 76 6 4015
2019 Provides services to public 28 38 19 8 4 2 0 68 12 1251
2019 Does not provide services to public 32 38 19 7 2 2 0 71 10 4130
2018 Provides services to public 29 38 19 6 5 1 1 69 11 975
2018 Does not provide services to public 32 39 18 6 3 2 0 73 9 3348

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 23 18 13 13 12 3 49 30 1090
2022 Does not provide services to public 19 23 19 12 11 13 3 50 27 4430
2020 Provides services to public 22 22 20 12 11 11 2 51 27 1180
2020 Does not provide services to public 22 24 20 11 9 11 3 54 23 4029
2019 Provides services to public 18 21 21 14 14 10 2 44 32 1251
2019 Does not provide services to public 17 22 21 14 11 12 3 46 30 4130
2018 Provides services to public 18 23 19 13 15 9 3 47 32 974
2018 Does not provide services to public 16 22 20 14 12 12 3 46 31 3355

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 47 4 8 4 0 0 85 11 1095
2022 Does not provide services to public 39 44 4 10 4 0 0 82 14 4430
2020 Provides services to public 38 46 4 9 3 0 0 84 12 1180
2020 Does not provide services to public 39 46 4 10 2 0 0 85 12 4042

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 36 8 11 4 0 0 77 15 1090
2022 Does not provide services to public 42 33 7 11 6 0 1 76 17 4425
2020 Provides services to public 35 40 9 11 4 0 1 76 15 1181
2020 Does not provide services to public 37 39 9 12 3 0 1 76 15 4035
2019 Provides services to public 41 36 7 10 6 0 0 78 16 1252
2019 Does not provide services to public 45 33 6 11 4 0 0 79 15 4140

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 36 9 7 4 0 0 80 10 1090
2022 Does not provide services to public 45 35 8 7 4 0 1 81 12 4425
2020 Provides services to public 44 36 10 7 2 0 0 81 9 1171
2020 Does not provide services to public 47 35 9 7 2 0 0 82 9 4002
2019 Provides services to public 41 37 10 7 4 0 0 79 11 1248
2019 Does not provide services to public 51 33 8 5 2 0 0 85 7 4117

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 71 20 4 3 1 0 1 92 4 1095
2022 Does not provide services to public 75 17 3 2 1 1 1 93 3 4430
2020 Provides services to public 74 18 3 2 2 0 1 93 4 1177
2020 Does not provide services to public 77 15 3 2 1 1 1 94 3 4024

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 81 10 3 2 2 0 2 93 4 1095
2022 Does not provide services to public 85 8 2 2 1 0 2 95 3 4435
2019 Provides services to public 77 13 5 3 1 0 2 91 4 1246
2019 Does not provide services to public 82 9 3 2 1 0 2 93 3 4116

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 28 13 6 1 5 1 79 8 1095
2022 Does not provide services to public 45 28 14 4 1 5 1 79 6 4430
2020 Provides services to public 47 26 14 5 3 4 1 77 8 1183
2020 Does not provide services to public 49 27 13 4 1 5 1 80 6 4034
2019 Provides services to public 46 24 15 5 3 6 1 75 9 1255
2019 Does not provide services to public 48 27 13 4 2 6 1 80 6 4146

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 1090
2022 Does not provide services to public 9 91 4425
2020 Provides services to public 9 91 1182
2020 Does not provide services to public 8 92 4037
2019 Provides services to public 14 86 1253
2019 Does not provide services to public 11 89 4143
2018 Provides services to public 13 87 984
2018 Does not provide services to public 12 88 3369

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 120
2022 Does not provide services to public 44 56 415
2020 Provides services to public 39 61 102
2020 Does not provide services to public 45 55 345
2019 Provides services to public 47 53 182
2019 Does not provide services to public 51 49 439
2018 Provides services to public 46 54 131
2018 Does not provide services to public 43 57 409

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 120
2022 Does not provide services to public 61 39 415
2020 Provides services to public 66 34 102
2020 Does not provide services to public 66 34 345
2019 Provides services to public 65 35 182
2019 Does not provide services to public 61 39 439
2018 Provides services to public 67 33 130
2018 Does not provide services to public 68 32 409

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 120
2022 Does not provide services to public 10 90 415
2020 Provides services to public 7 93 102
2020 Does not provide services to public 10 90 345
2019 Provides services to public 10 90 182
2019 Does not provide services to public 8 92 439
2018 Provides services to public 4 96 130
2018 Does not provide services to public 7 93 409

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 120
2022 Does not provide services to public 0 100 415
2020 Provides services to public 0 100 102
2020 Does not provide services to public 0 100 345

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 120
2022 Does not provide services to public 5 95 415
2020 Provides services to public 7 93 102
2020 Does not provide services to public 6 94 345
2019 Provides services to public 6 94 182
2019 Does not provide services to public 4 96 439
2018 Provides services to public 5 95 130
2018 Does not provide services to public 5 95 409

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 120
2022 Does not provide services to public 2 98 415
2020 Provides services to public 10 90 102
2020 Does not provide services to public 2 98 345
2019 Provides services to public 10 90 182
2019 Does not provide services to public 2 98 439
2018 Provides services to public 13 87 130
2018 Does not provide services to public 3 97 409

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 120
2022 Does not provide services to public 5 95 415
2019 Provides services to public 3 97 182
2019 Does not provide services to public 5 95 439
2018 Provides services to public 5 95 130
2018 Does not provide services to public 4 96 409

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 120
2022 Does not provide services to public 37 63 415
2020 Provides services to public 37 63 102
2020 Does not provide services to public 35 65 345
2019 Provides services to public 33 67 178
2019 Does not provide services to public 39 61 433
2018 Provides services to public 42 58 131
2018 Does not provide services to public 33 67 410

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 120
2022 Does not provide services to public 45 55 415
2020 Provides services to public 36 64 102
2020 Does not provide services to public 45 55 345
2019 Provides services to public 46 54 178
2019 Does not provide services to public 38 62 433
2018 Provides services to public 46 54 131
2018 Does not provide services to public 43 57 410

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 45 55 120
2022 Does not provide services to public 48 52 415
2020 Provides services to public 44 56 102
2020 Does not provide services to public 49 51 345
2019 Provides services to public 44 56 178
2019 Does not provide services to public 48 52 433
2018 Provides services to public 51 49 131
2018 Does not provide services to public 51 49 410

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 120
2022 Does not provide services to public 39 61 415
2020 Provides services to public 38 62 102
2020 Does not provide services to public 40 60 345
2019 Provides services to public 45 55 178
2019 Does not provide services to public 40 60 433
2018 Provides services to public 48 52 132
2018 Does not provide services to public 44 56 410

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 120
2022 Does not provide services to public 37 63 415
2020 Provides services to public 30 70 102
2020 Does not provide services to public 37 63 345
2019 Provides services to public 28 72 178
2019 Does not provide services to public 33 67 433
2018 Provides services to public 39 61 131
2018 Does not provide services to public 33 67 410

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 120
2022 Does not provide services to public 51 49 415
2020 Provides services to public 50 50 102
2020 Does not provide services to public 46 54 345
2019 Provides services to public 51 49 178
2019 Does not provide services to public 54 46 433
2018 Provides services to public 57 43 133
2018 Does not provide services to public 54 46 410

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 120
2022 Does not provide services to public 29 71 415
2020 Provides services to public 30 70 102
2020 Does not provide services to public 28 72 345
2019 Provides services to public 29 71 178
2019 Does not provide services to public 31 69 433
2018 Provides services to public 46 54 131
2018 Does not provide services to public 35 65 410

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 120
2022 Does not provide services to public 0 100 415
2020 Provides services to public 0 100 102
2020 Does not provide services to public 2 98 345

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 120
2022 Does not provide services to public 4 96 415
2019 Provides services to public 8 92 178
2019 Does not provide services to public 8 92 433
2018 Provides services to public 6 94 132
2018 Does not provide services to public 5 95 410

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 120
2022 Does not provide services to public 8 92 415
2020 Provides services to public 8 92 102
2020 Does not provide services to public 10 90 345
2019 Provides services to public 10 90 178
2019 Does not provide services to public 9 91 433
2018 Provides services to public 14 86 131
2018 Does not provide services to public 12 88 410

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 50 50 120
2022 Does not provide services to public 51 49 415
2020 Provides services to public 51 49 102
2020 Does not provide services to public 52 48 345
2019 Provides services to public 41 59 178
2019 Does not provide services to public 45 55 433
2018 Provides services to public 55 45 132
2018 Does not provide services to public 48 52 410

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 120
2022 Does not provide services to public 16 84 415
2020 Provides services to public 21 79 102
2020 Does not provide services to public 20 80 345
2019 Provides services to public 25 75 178
2019 Does not provide services to public 24 76 433
2018 Provides services to public 23 77 131
2018 Does not provide services to public 26 74 410

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 120
2022 Does not provide services to public 15 85 415
2020 Provides services to public 12 88 102
2020 Does not provide services to public 17 83 345
2019 Provides services to public 19 81 178
2019 Does not provide services to public 15 85 433
2018 Provides services to public 17 83 131
2018 Does not provide services to public 13 87 410

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 120
2022 Does not provide services to public 51 49 415
2020 Provides services to public 52 48 102
2020 Does not provide services to public 50 50 345
2019 Provides services to public 51 49 177
2019 Does not provide services to public 55 45 429
2018 Provides services to public 44 56 131
2018 Does not provide services to public 54 46 409

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 120
2022 Does not provide services to public 22 78 415
2020 Provides services to public 29 71 102
2020 Does not provide services to public 23 77 345
2019 Provides services to public 23 77 177
2019 Does not provide services to public 23 77 429
2018 Provides services to public 24 76 132
2018 Does not provide services to public 23 77 409

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 120
2022 Does not provide services to public 10 90 415
2020 Provides services to public 8 92 102
2020 Does not provide services to public 8 92 345
2019 Provides services to public 5 95 177
2019 Does not provide services to public 6 94 429
2018 Provides services to public 7 93 131
2018 Does not provide services to public 9 91 409

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 120
2022 Does not provide services to public 12 88 415
2020 Provides services to public 18 82 102
2020 Does not provide services to public 16 84 345
2019 Provides services to public 10 90 177
2019 Does not provide services to public 15 85 429
2018 Provides services to public 19 81 131
2018 Does not provide services to public 16 84 409

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 120
2022 Does not provide services to public 11 89 415
2020 Provides services to public 13 87 102
2020 Does not provide services to public 9 91 345
2019 Provides services to public 8 92 177
2019 Does not provide services to public 7 93 429
2018 Provides services to public 10 90 131
2018 Does not provide services to public 11 89 409

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 120
2022 Does not provide services to public 4 96 415
2020 Provides services to public 7 93 102
2020 Does not provide services to public 4 96 345
2019 Provides services to public 6 94 177
2019 Does not provide services to public 3 97 429
2018 Provides services to public 5 95 131
2018 Does not provide services to public 4 96 409

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 120
2022 Does not provide services to public 7 93 415
2020 Provides services to public 9 91 102
2020 Does not provide services to public 9 91 345
2019 Provides services to public 11 89 177
2019 Does not provide services to public 10 90 429
2018 Provides services to public 10 90 132
2018 Does not provide services to public 10 90 409

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 120
2022 Does not provide services to public 12 88 415
2020 Provides services to public 14 86 102
2020 Does not provide services to public 13 87 345
2019 Provides services to public 11 89 177
2019 Does not provide services to public 12 88 429
2018 Provides services to public 12 88 131
2018 Does not provide services to public 13 87 409

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 120
2022 Does not provide services to public 30 70 415
2020 Provides services to public 25 75 102
2020 Does not provide services to public 30 70 345
2019 Provides services to public 36 64 177
2019 Does not provide services to public 25 75 429
2018 Provides services to public 38 62 132
2018 Does not provide services to public 29 71 409

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 115
2022 Does not provide services to public 6 94 395
2020 Provides services to public 13 87 95
2020 Does not provide services to public 6 94 330
2019 Provides services to public 12 88 163
2019 Does not provide services to public 10 90 414
2018 Provides services to public 7 93 125
2018 Does not provide services to public 7 93 393

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 115
2022 Does not provide services to public 29 71 395
2020 Provides services to public 24 76 95
2020 Does not provide services to public 22 78 330
2019 Provides services to public 24 76 163
2019 Does not provide services to public 25 75 414
2018 Provides services to public 23 77 124
2018 Does not provide services to public 19 81 393

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 115
2022 Does not provide services to public 6 94 395
2019 Provides services to public 10 90 163
2019 Does not provide services to public 8 92 414
2018 Provides services to public 5 95 124
2018 Does not provide services to public 7 93 393

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 115
2022 Does not provide services to public 6 94 395
2020 Provides services to public 8 92 95
2020 Does not provide services to public 5 95 330
2019 Provides services to public 10 90 163
2019 Does not provide services to public 7 93 414
2018 Provides services to public 6 94 124
2018 Does not provide services to public 7 93 393

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 115
2022 Does not provide services to public 8 92 395
2020 Provides services to public 11 89 95
2020 Does not provide services to public 10 90 330
2019 Provides services to public 12 88 163
2019 Does not provide services to public 13 87 414
2018 Provides services to public 7 93 124
2018 Does not provide services to public 12 88 393

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 115
2022 Does not provide services to public 7 93 395
2020 Provides services to public 10 90 95
2020 Does not provide services to public 13 87 330
2019 Provides services to public 8 92 163
2019 Does not provide services to public 10 90 414
2018 Provides services to public 8 92 124
2018 Does not provide services to public 5 95 393

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 115
2022 Does not provide services to public 10 90 395
2020 Provides services to public 13 87 95
2020 Does not provide services to public 13 87 330
2019 Provides services to public 11 89 163
2019 Does not provide services to public 15 85 414
2018 Provides services to public 11 89 124
2018 Does not provide services to public 17 83 393

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 115
2022 Does not provide services to public 15 85 395
2020 Provides services to public 14 86 95
2020 Does not provide services to public 9 91 330
2019 Provides services to public 15 85 163
2019 Does not provide services to public 9 91 414
2018 Provides services to public 17 83 124
2018 Does not provide services to public 8 92 393

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 115
2022 Does not provide services to public 15 85 395
2020 Provides services to public 13 87 95
2020 Does not provide services to public 14 86 330
2019 Provides services to public 10 90 163
2019 Does not provide services to public 15 85 414
2018 Provides services to public 17 83 125
2018 Does not provide services to public 11 89 393

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 115
2022 Does not provide services to public 32 68 395
2020 Provides services to public 29 71 95
2020 Does not provide services to public 35 65 330
2019 Provides services to public 22 78 163
2019 Does not provide services to public 30 70 414
2018 Provides services to public 33 67 124
2018 Does not provide services to public 30 70 393

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 115
2022 Does not provide services to public 9 91 395
2020 Provides services to public 12 88 95
2020 Does not provide services to public 10 90 330
2019 Provides services to public 8 92 163
2019 Does not provide services to public 7 93 414
2018 Provides services to public 8 92 124
2018 Does not provide services to public 7 93 393

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 51 49 115
2022 Does not provide services to public 48 52 395
2020 Provides services to public 42 58 95
2020 Does not provide services to public 49 51 330
2019 Provides services to public 40 60 163
2019 Does not provide services to public 46 54 414
2018 Provides services to public 55 45 125
2018 Does not provide services to public 49 51 393

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 115
2022 Does not provide services to public 1 99 395

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 59 41 115
2022 Does not provide services to public 57 43 395
2020 Provides services to public 46 54 95
2020 Does not provide services to public 58 42 330
2019 Provides services to public 50 50 163
2019 Does not provide services to public 55 45 414
2018 Provides services to public 53 47 125
2018 Does not provide services to public 55 45 393

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 115
2022 Does not provide services to public 3 97 395

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 115
2022 Does not provide services to public 14 86 395
2020 Provides services to public 13 87 95
2020 Does not provide services to public 14 86 330
2019 Provides services to public 12 88 163
2019 Does not provide services to public 12 88 414
2018 Provides services to public 12 88 124
2018 Does not provide services to public 13 87 393

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 13 14 5 5 38 13 50 21 1090
2022 Does not provide services to public 12 12 13 5 5 41 13 53 19 4430
2020 Provides services to public 19 14 17 5 4 31 10 56 15 1179
2020 Does not provide services to public 16 14 17 5 3 35 10 56 14 4032
2019 Provides services to public 17 13 19 8 7 27 9 47 24 1251
2019 Does not provide services to public 16 15 18 7 5 29 9 50 20 4147
2018 Provides services to public 18 15 21 6 6 25 10 50 18 978
2018 Does not provide services to public 14 15 18 6 5 32 9 50 19 3364

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 33 14 5 4 13 1 74 10 1090
2022 Does not provide services to public 30 34 13 5 3 14 2 75 9 4425
2020 Provides services to public 34 30 16 4 4 11 2 73 9 1181
2020 Does not provide services to public 33 31 17 4 2 12 1 74 7 4028
2019 Provides services to public 32 27 18 7 5 10 2 67 13 1255
2019 Does not provide services to public 33 31 16 6 3 10 1 72 10 4145
2018 Provides services to public 29 32 17 6 5 9 1 68 13 979
2018 Does not provide services to public 31 33 17 5 3 10 1 72 10 3361

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 1095
2022 Does not provide services to public 7 93 4435
2020 Provides services to public 6 94 1179
2020 Does not provide services to public 6 94 4037
2019 Provides services to public 8 92 1251
2019 Does not provide services to public 7 93 4144
2018 Provides services to public 10 90 981
2018 Does not provide services to public 6 94 3353

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 90
2022 Does not provide services to public 30 70 310
2020 Provides services to public 29 71 71
2020 Does not provide services to public 31 69 238
2019 Provides services to public 49 51 95
2019 Does not provide services to public 37 63 269
2018 Provides services to public 27 73 92
2018 Does not provide services to public 32 68 213

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 79 21 90
2022 Does not provide services to public 79 21 310
2020 Provides services to public 86 14 71
2020 Does not provide services to public 81 19 238
2019 Provides services to public 79 21 95
2019 Does not provide services to public 74 26 269
2018 Provides services to public 79 21 91
2018 Does not provide services to public 77 23 213

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 90
2022 Does not provide services to public 4 96 310

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 90
2022 Does not provide services to public 0 100 310
2020 Provides services to public 0 100 71
2020 Does not provide services to public 0 100 238

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 90
2022 Does not provide services to public 6 94 310
2020 Provides services to public 7 93 71
2020 Does not provide services to public 10 90 238
2019 Provides services to public 10 90 95
2019 Does not provide services to public 8 92 269
2018 Provides services to public 7 93 92
2018 Does not provide services to public 9 91 213

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 90
2022 Does not provide services to public 4 96 310
2020 Provides services to public 12 88 71
2020 Does not provide services to public 3 97 238
2018 Provides services to public 10 90 91
2018 Does not provide services to public 3 97 213

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 90
2022 Does not provide services to public 12 88 310
2020 Provides services to public 10 90 71
2020 Does not provide services to public 8 92 238
2019 Provides services to public 5 95 95
2019 Does not provide services to public 10 90 269
2018 Provides services to public 15 85 91
2018 Does not provide services to public 11 89 213

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 90
2022 Does not provide services to public 28 72 305
2020 Provides services to public 28 72 71
2020 Does not provide services to public 31 69 238
2019 Provides services to public 33 67 94
2019 Does not provide services to public 25 75 263
2018 Provides services to public 29 71 92
2018 Does not provide services to public 26 74 212

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 90
2022 Does not provide services to public 21 79 305
2020 Provides services to public 18 82 71
2020 Does not provide services to public 25 75 238
2019 Provides services to public 31 69 94
2019 Does not provide services to public 19 81 263
2018 Provides services to public 24 76 92
2018 Does not provide services to public 23 77 212

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 90
2022 Does not provide services to public 14 86 305
2020 Provides services to public 15 85 71
2020 Does not provide services to public 18 82 238
2019 Provides services to public 22 78 94
2019 Does not provide services to public 15 85 263
2018 Provides services to public 19 81 92
2018 Does not provide services to public 15 85 212

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 90
2022 Does not provide services to public 9 91 305
2020 Provides services to public 7 93 71
2020 Does not provide services to public 7 93 238
2019 Provides services to public 11 89 94
2019 Does not provide services to public 9 91 263
2018 Provides services to public 7 93 92
2018 Does not provide services to public 8 92 212

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 90
2022 Does not provide services to public 26 74 305
2020 Provides services to public 21 79 71
2020 Does not provide services to public 27 73 238
2019 Provides services to public 36 64 94
2019 Does not provide services to public 26 74 263
2018 Provides services to public 28 72 93
2018 Does not provide services to public 23 77 212

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 90
2022 Does not provide services to public 22 78 305
2020 Provides services to public 15 85 71
2020 Does not provide services to public 19 81 238
2019 Provides services to public 21 79 94
2019 Does not provide services to public 22 78 263
2018 Provides services to public 22 78 92
2018 Does not provide services to public 20 80 212

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 90
2022 Does not provide services to public 3 97 305
2020 Provides services to public 0 100 71
2020 Does not provide services to public 2 98 238
2019 Provides services to public 6 94 94
2019 Does not provide services to public 4 96 263

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 90
2022 Does not provide services to public 3 97 305

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 90
2022 Does not provide services to public 6 94 305
2020 Provides services to public 8 92 71
2020 Does not provide services to public 12 88 238
2018 Provides services to public 14 86 92
2018 Does not provide services to public 7 93 212

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 90
2022 Does not provide services to public 15 85 305
2020 Provides services to public 23 77 71
2020 Does not provide services to public 23 77 238
2019 Provides services to public 16 84 94
2019 Does not provide services to public 15 85 263
2018 Provides services to public 22 78 92
2018 Does not provide services to public 18 82 212

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 90
2022 Does not provide services to public 2 98 305
2020 Provides services to public 0 100 71
2020 Does not provide services to public 0 100 238

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 90
2022 Does not provide services to public 18 82 305
2020 Provides services to public 19 81 71
2020 Does not provide services to public 18 82 238
2019 Provides services to public 12 88 94
2019 Does not provide services to public 17 83 263
2018 Provides services to public 17 83 92
2018 Does not provide services to public 16 84 212

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 90
2022 Does not provide services to public 0 100 305
2020 Provides services to public 0 100 71
2020 Does not provide services to public 0 100 238
2019 Provides services to public 0 100 94
2019 Does not provide services to public 0 100 263

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 90
2022 Does not provide services to public 23 77 305
2020 Provides services to public 19 81 71
2020 Does not provide services to public 15 85 238
2019 Provides services to public 20 80 94
2019 Does not provide services to public 19 81 263
2018 Provides services to public 22 78 93
2018 Does not provide services to public 24 76 212

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 90
2022 Does not provide services to public 25 75 305
2020 Provides services to public 31 69 71
2020 Does not provide services to public 31 69 238
2019 Provides services to public 27 73 92
2019 Does not provide services to public 26 74 256
2018 Provides services to public 27 73 92
2018 Does not provide services to public 28 72 213

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 90
2022 Does not provide services to public 7 93 305
2020 Provides services to public 10 90 71
2020 Does not provide services to public 12 88 238
2019 Provides services to public 14 86 92
2019 Does not provide services to public 9 91 256
2018 Provides services to public 13 87 92
2018 Does not provide services to public 12 88 213

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 90
2022 Does not provide services to public 7 93 305

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 90
2022 Does not provide services to public 13 87 305
2020 Provides services to public 14 86 71
2020 Does not provide services to public 11 89 238
2019 Provides services to public 11 89 92
2019 Does not provide services to public 11 89 256
2018 Provides services to public 20 80 92
2018 Does not provide services to public 17 83 213

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 90
2022 Does not provide services to public 5 95 305
2020 Provides services to public 8 92 71
2020 Does not provide services to public 4 96 238
2018 Provides services to public 7 93 92
2018 Does not provide services to public 5 95 213

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 90
2022 Does not provide services to public 5 95 305
2019 Provides services to public 8 92 92
2019 Does not provide services to public 2 98 256
2018 Provides services to public 6 94 92
2018 Does not provide services to public 7 93 213

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 90
2022 Does not provide services to public 3 97 305
2020 Provides services to public 7 93 71
2020 Does not provide services to public 4 96 238
2018 Provides services to public 6 94 92
2018 Does not provide services to public 6 94 213

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 90
2022 Does not provide services to public 8 92 305
2020 Provides services to public 7 93 71
2020 Does not provide services to public 10 90 238
2019 Provides services to public 11 89 92
2019 Does not provide services to public 6 94 256
2018 Provides services to public 7 93 92
2018 Does not provide services to public 11 89 213

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 45 55 90
2022 Does not provide services to public 58 42 305
2020 Provides services to public 54 46 71
2020 Does not provide services to public 53 47 238
2019 Provides services to public 62 38 92
2019 Does not provide services to public 50 50 256
2018 Provides services to public 45 55 93
2018 Does not provide services to public 51 49 213

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 85
2022 Does not provide services to public 2 98 290

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 85
2022 Does not provide services to public 17 83 290
2019 Provides services to public 15 85 80
2019 Does not provide services to public 17 83 236
2018 Provides services to public 9 91 86
2018 Does not provide services to public 14 86 198

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 85
2022 Does not provide services to public 3 97 290
2018 Provides services to public 6 94 86
2018 Does not provide services to public 2 98 198

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 85
2022 Does not provide services to public 1 99 290

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 85
2022 Does not provide services to public 1 99 290

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 85
2022 Does not provide services to public 4 96 290

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 85
2022 Does not provide services to public 8 92 290
2019 Provides services to public 11 89 80
2019 Does not provide services to public 8 92 236
2018 Provides services to public 10 90 86
2018 Does not provide services to public 11 89 198

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 85
2022 Does not provide services to public 13 87 290
2019 Provides services to public 20 80 80
2019 Does not provide services to public 9 91 236
2018 Provides services to public 13 87 86
2018 Does not provide services to public 9 91 198

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 85
2022 Does not provide services to public 13 87 290
2019 Provides services to public 16 84 80
2019 Does not provide services to public 10 90 236
2018 Provides services to public 18 82 87
2018 Does not provide services to public 12 88 198

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 85
2022 Does not provide services to public 26 74 290
2019 Provides services to public 21 79 80
2019 Does not provide services to public 21 79 236
2018 Provides services to public 37 63 87
2018 Does not provide services to public 25 75 198

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 85
2022 Does not provide services to public 8 92 290
2019 Provides services to public 8 92 80
2019 Does not provide services to public 7 93 236
2018 Provides services to public 11 89 86
2018 Does not provide services to public 6 94 198

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 49 51 85
2022 Does not provide services to public 45 55 290
2019 Provides services to public 39 61 80
2019 Does not provide services to public 43 57 236
2018 Provides services to public 49 51 87
2018 Does not provide services to public 46 54 198

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 85
2022 Does not provide services to public 1 99 290

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 61 39 85
2022 Does not provide services to public 67 33 290
2019 Provides services to public 58 42 80
2019 Does not provide services to public 61 39 236
2018 Provides services to public 68 32 86
2018 Does not provide services to public 61 39 198

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 85
2022 Does not provide services to public 1 99 290

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 85
2022 Does not provide services to public 17 83 290
2019 Provides services to public 10 90 80
2019 Does not provide services to public 10 90 236
2018 Provides services to public 9 91 85
2018 Does not provide services to public 14 86 198

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 15 17 3 3 38 9 56 12 1090
2022 Does not provide services to public 14 14 16 3 3 41 9 56 12 4430
2020 Provides services to public 19 15 18 2 3 34 8 60 9 1178
2020 Does not provide services to public 18 14 17 3 2 38 8 59 10 4021
2019 Provides services to public 20 12 22 4 4 29 9 51 13 1254
2019 Does not provide services to public 17 14 20 3 2 34 10 55 10 4135
2018 Provides services to public 18 16 22 4 4 29 8 54 12 976
2018 Does not provide services to public 15 15 20 3 2 36 8 54 9 3361

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 35 16 4 3 13 1 73 8 1090
2022 Does not provide services to public 30 34 14 4 2 13 2 76 8 4435
2020 Provides services to public 35 29 16 4 3 11 2 74 7 1182
2020 Does not provide services to public 34 32 16 3 2 13 1 76 6 4037
2019 Provides services to public 35 25 19 4 3 11 2 69 9 1248
2019 Does not provide services to public 36 29 16 3 2 12 1 75 6 4137
2018 Provides services to public 29 32 18 4 4 12 2 70 9 978
2018 Does not provide services to public 32 31 18 3 2 13 1 73 6 3363

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 1095
2022 Does not provide services to public 18 82 4430
2020 Provides services to public 15 85 1179
2020 Does not provide services to public 13 87 4037
2019 Provides services to public 20 80 1251
2019 Does not provide services to public 19 81 4148

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 53 47 200
2022 Does not provide services to public 57 43 820
2020 Provides services to public 49 51 169
2020 Does not provide services to public 51 49 536

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 69 31 200
2022 Does not provide services to public 76 24 820
2020 Provides services to public 79 21 170
2020 Does not provide services to public 83 17 537
2019 Provides services to public 77 23 253
2019 Does not provide services to public 86 14 776

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 34 9 5 3 3 1 82 9 140
2022 Does not provide services to public 44 36 7 7 3 2 1 82 11 630
2020 Provides services to public 51 29 7 10 2 1 0 81 12 132
2020 Does not provide services to public 51 30 8 8 2 0 0 81 11 443
2019 Provides services to public 47 36 5 8 4 1 0 83 11 190
2019 Does not provide services to public 53 32 4 7 3 1 0 86 10 651

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 32 8 6 3 2 3 82 10 1095
2022 Does not provide services to public 50 31 7 5 2 2 3 86 7 4425
2020 Provides services to public 48 31 8 5 2 3 4 84 8 1183
2020 Does not provide services to public 50 31 7 5 2 2 3 86 7 4041

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 19 68 6 4 3 785
2022 Does not provide services to public 19 66 7 3 5 3145

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 80 20 835
2022 Does not provide services to public 82 18 3350

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 835
2022 Does not provide services to public 26 74 3345

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 52 48 835
2022 Does not provide services to public 49 51 3345

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 835
2022 Does not provide services to public 36 64 3345

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 835
2022 Does not provide services to public 12 88 3345

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 835
2022 Does not provide services to public 28 72 3345

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 835
2022 Does not provide services to public 11 89 3345

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 835
2022 Does not provide services to public 15 85 3345

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 835
2022 Does not provide services to public 9 91 3345

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 835
2022 Does not provide services to public 20 80 3345

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 835
2022 Does not provide services to public 18 82 3345

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 835
2022 Does not provide services to public 4 96 3345

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 835
2022 Does not provide services to public 31 69 3345

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 74 14 3 2 3 1 4 92 5 835
2022 Does not provide services to public 77 12 3 1 3 0 4 92 4 3350

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 14 14 13 40 5 6 59 25 835
2022 Does not provide services to public 7 14 14 14 42 4 5 62 24 3350

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 16 16 14 39 6 1 57 26 835
2022 Does not provide services to public 6 18 15 14 40 4 2 58 26 3350
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 31 8 4 4 1 0 84 8 1095
2022 Does not provide services to public 56 27 6 5 4 1 1 85 9 4435
2020 Provides services to public 46 31 9 7 4 1 0 79 12 1178
2020 Does not provide services to public 54 29 7 6 3 1 0 84 9 4022

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 5 14 8 36 7 26 66 12 1090
2022 Does not provide services to public 3 6 12 8 39 6 25 69 13 4425

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 39 16 8 5 2 0 71 13 1095
2022 Does not provide services to public 33 41 12 7 4 2 0 76 11 4430
2020 Provides services to public 44 39 11 4 2 1 0 84 6 1173
2020 Does not provide services to public 49 38 8 3 1 1 0 88 4 4036
2019 Provides services to public 33 39 14 8 3 2 0 74 11 1250
2019 Does not provide services to public 41 39 11 5 2 2 0 82 7 4132
2018 Provides services to public 33 39 15 6 5 2 0 74 11 977
2018 Does not provide services to public 40 40 11 5 2 2 0 82 7 3365

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 12 26 35 20 7 1095
2022 Does not provide services to public 9 26 36 22 7 4430

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 26 11 3 3 2 1 82 6 1095
2022 Does not provide services to public 57 26 9 3 2 2 1 85 6 4435
2020 Provides services to public 47 29 12 4 3 4 1 79 8 1174
2020 Does not provide services to public 53 27 11 4 2 3 1 82 6 4013

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 28 11 8 8 1 1 73 16 1095
2022 Does not provide services to public 46 26 9 9 7 1 1 74 16 4435
2020 Provides services to public 37 29 13 10 8 2 1 68 18 1176
2020 Does not provide services to public 41 30 9 11 6 1 1 73 17 4034

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 37 15 9 7 3 0 67 17 1095
2022 Does not provide services to public 29 38 13 10 7 2 0 69 17 4430
2020 Provides services to public 34 34 16 8 6 2 0 69 14 1177
2020 Does not provide services to public 37 35 15 8 4 1 0 73 12 4036
2019 Provides services to public 25 34 17 14 8 1 0 61 22 1252
2019 Does not provide services to public 29 37 16 11 6 1 0 67 17 4143
2018 Provides services to public 27 33 17 12 9 3 0 61 22 981
2018 Does not provide services to public 27 38 15 12 6 2 0 66 18 3369

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 50 11 10 9 1 1 70 19 215
2022 Does not provide services to public 18 50 14 12 4 1 1 69 17 1205
2020 Provides services to public 21 47 11 14 5 0 1 69 20 227
2020 Does not provide services to public 25 49 12 11 2 1 0 75 13 1029
2019 Provides services to public 24 48 11 9 5 2 0 74 15 254
2019 Does not provide services to public 26 48 12 9 3 1 2 75 12 1016

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 28 17 8 13 1 3 60 22 1085
2022 Does not provide services to public 34 29 16 8 9 0 3 66 17 4410
2020 Provides services to public 33 30 18 9 9 0 1 64 18 1179
2020 Does not provide services to public 34 32 18 8 6 0 1 67 14 4020
2019 Provides services to public 21 26 21 14 16 0 1 47 31 1254
2019 Does not provide services to public 23 29 21 12 13 0 1 52 26 4143
2018 Provides services to public 17 22 24 14 21 0 3 40 36 976
2018 Does not provide services to public 17 25 23 14 18 1 2 44 32 3366

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 28 28 16 14 0 1 42 30 1085
2022 Does not provide services to public 16 28 25 14 16 0 1 44 30 4410
2020 Provides services to public 14 25 25 19 16 0 0 39 35 1179
2020 Does not provide services to public 16 25 27 18 14 0 0 41 32 4038
2019 Provides services to public 15 26 28 17 14 0 1 41 31 1256
2019 Does not provide services to public 20 31 24 15 9 0 1 52 24 4145
2018 Provides services to public 13 28 27 18 12 0 1 42 30 977
2018 Does not provide services to public 15 27 29 17 11 1 1 43 28 3362

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 29 21 13 8 0 3 57 21 1085
2022 Does not provide services to public 23 29 21 13 12 0 2 53 25 4415
2020 Provides services to public 24 29 24 13 9 0 1 54 22 1181
2020 Does not provide services to public 24 28 23 14 10 0 1 53 24 4033
2019 Provides services to public 25 28 24 12 8 0 2 55 21 1249
2019 Does not provide services to public 26 32 22 12 7 0 1 59 19 4127
2018 Provides services to public 24 30 21 13 9 0 2 55 23 972
2018 Does not provide services to public 20 30 25 14 9 1 2 51 23 3359

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 23 21 16 16 1 2 45 33 1090
2022 Does not provide services to public 21 24 22 15 17 1 2 45 32 4415
2020 Provides services to public 22 23 22 18 14 1 1 45 33 1181
2020 Does not provide services to public 22 26 22 15 12 1 2 49 28 4021
2019 Provides services to public 20 21 25 16 16 0 2 41 33 1249
2019 Does not provide services to public 25 27 22 13 10 1 1 53 24 4126
2018 Provides services to public 18 22 25 17 16 0 2 41 34 975
2018 Does not provide services to public 19 25 25 16 12 1 2 46 29 3358

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 24 13 7 6 0 8 72 14 1085
2022 Does not provide services to public 42 24 13 7 8 1 6 71 16 4415
2020 Provides services to public 37 24 17 9 10 0 3 63 19 1178
2020 Does not provide services to public 36 26 17 10 8 0 3 64 19 4017
2019 Provides services to public 46 24 11 6 6 1 5 75 13 1249
2019 Does not provide services to public 49 25 12 5 4 0 5 78 10 4125
2018 Provides services to public 44 23 15 5 6 1 6 72 12 969
2018 Does not provide services to public 42 26 13 7 4 1 7 73 12 3353

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 28 17 12 12 0 1 58 25 1085
2022 Does not provide services to public 28 27 20 11 12 0 1 56 24 4420
2020 Provides services to public 23 26 22 14 14 0 1 49 29 1182
2020 Does not provide services to public 23 26 23 15 13 0 0 49 28 4029
2019 Provides services to public 31 28 18 10 11 0 1 60 21 1246
2019 Does not provide services to public 33 31 19 10 7 0 1 64 17 4133
2018 Provides services to public 30 28 19 11 11 0 1 59 22 974
2018 Does not provide services to public 29 28 21 12 9 1 1 58 21 3361

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 31 20 10 6 1 2 63 17 1085
2022 Does not provide services to public 30 30 19 9 8 1 2 62 18 4425
2020 Provides services to public 32 32 21 8 4 1 1 66 12 1173
2020 Does not provide services to public 33 35 19 7 4 1 2 70 11 4019
2019 Provides services to public 27 34 22 8 6 1 1 62 15 1253
2019 Does not provide services to public 29 36 20 8 4 1 1 67 13 4123
2018 Provides services to public 25 32 23 10 6 1 2 59 17 974
2018 Does not provide services to public 25 36 23 9 5 1 1 62 15 3355

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 31 22 12 8 1 2 58 20 1085
2022 Does not provide services to public 23 31 21 12 10 1 2 56 22 4425
2020 Provides services to public 26 30 25 11 7 0 1 57 18 1172
2020 Does not provide services to public 25 35 22 11 5 0 1 61 17 4022
2019 Provides services to public 25 31 22 13 7 1 1 57 20 1252
2019 Does not provide services to public 25 35 22 11 6 0 1 61 17 4117
2018 Provides services to public 21 33 24 12 8 1 1 55 21 977
2018 Does not provide services to public 21 32 26 12 6 1 1 55 18 3354

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 28 19 9 7 1 1 65 16 1090
2022 Does not provide services to public 32 30 18 10 9 0 2 63 19 4425
2020 Provides services to public 34 31 19 10 5 0 1 66 15 1175
2020 Does not provide services to public 34 32 18 9 5 0 1 67 14 4019
2019 Provides services to public 32 31 18 11 7 0 1 64 18 1250
2019 Does not provide services to public 32 32 20 10 5 0 1 64 16 4112
2018 Provides services to public 30 32 20 9 6 0 2 63 16 976
2018 Does not provide services to public 26 34 21 12 6 1 1 61 18 3346

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 29 15 8 7 1 1 70 15 1085
2022 Does not provide services to public 45 26 13 6 7 0 1 73 14 4415
2020 Provides services to public 44 26 16 8 6 0 1 70 14 1172
2020 Does not provide services to public 48 26 13 6 5 0 1 75 11 4014
2019 Provides services to public 38 27 16 9 8 0 2 66 18 1245
2019 Does not provide services to public 44 27 14 7 6 0 1 73 13 4119

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 26 12 8 4 0 2 76 12 1085
2022 Does not provide services to public 52 26 11 5 4 0 2 79 9 4415
2020 Provides services to public 24 32 22 13 8 0 1 57 21 1176
2020 Does not provide services to public 27 32 25 11 6 0 1 59 16 4026

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 32 18 10 6 0 2 65 16 1085
2022 Does not provide services to public 34 32 18 9 6 0 1 66 15 4420
2020 Provides services to public 22 31 24 13 8 0 1 54 21 1176
2020 Does not provide services to public 25 33 23 12 6 0 1 58 18 4024
2019 Provides services to public 33 29 21 8 7 0 1 63 15 1247
2019 Does not provide services to public 35 33 18 8 4 0 1 69 12 4117
2018 Provides services to public 26 33 22 9 7 0 1 61 17 972
2018 Does not provide services to public 28 33 21 11 4 1 1 62 16 3336

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 25 12 6 8 1 3 73 14 1085
2022 Does not provide services to public 46 22 13 7 8 1 3 71 16 4410
2020 Provides services to public 44 29 16 6 4 0 2 74 10 1174
2020 Does not provide services to public 45 30 16 5 2 0 1 76 8 4007
2019 Provides services to public 50 24 14 5 5 0 3 76 10 1246
2019 Does not provide services to public 53 24 12 5 4 0 2 79 9 4112
2018 Provides services to public 48 24 14 7 5 0 3 74 12 974
2018 Does not provide services to public 49 25 13 6 5 1 2 76 11 3344

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 34 16 5 4 0 2 74 9 1085
2022 Does not provide services to public 42 33 14 6 4 0 1 76 10 4415
2020 Provides services to public 30 37 18 9 5 0 1 68 14 1175
2020 Does not provide services to public 33 37 19 7 3 0 1 70 10 4011

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 16 5 3 3 1 8 88 6 1085
2022 Does not provide services to public 68 13 5 2 3 1 8 89 6 4420
2020 Provides services to public 63 20 7 2 2 0 5 88 5 1175
2020 Does not provide services to public 69 16 6 2 1 1 5 90 4 4009
2019 Provides services to public 68 14 6 3 3 0 5 87 6 1249
2019 Does not provide services to public 73 12 4 2 1 1 7 92 4 4109
2018 Provides services to public 63 16 7 4 4 1 6 84 9 975
2018 Does not provide services to public 68 15 6 3 2 1 6 89 5 3357

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 12 4 3 3 2 5 89 7 1090
2022 Does not provide services to public 74 10 4 3 3 2 6 90 6 4420
2020 Provides services to public 76 10 4 2 3 1 4 91 5 1175
2020 Does not provide services to public 80 8 4 2 2 1 4 92 4 4000
2019 Provides services to public 68 12 6 5 4 1 3 84 9 1248
2019 Does not provide services to public 74 11 5 3 3 1 3 88 7 4114
2018 Provides services to public 66 15 7 3 4 1 4 85 7 974
2018 Does not provide services to public 69 12 5 4 4 2 4 86 8 3343

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 19 7 3 2 1 4 88 5 1085
2022 Does not provide services to public 68 19 6 2 2 0 3 90 4 4415
2020 Provides services to public 67 20 7 2 1 1 2 90 4 1177
2020 Does not provide services to public 70 18 6 2 1 0 2 91 3 4003
2019 Provides services to public 55 27 9 4 3 0 2 83 7 1241
2019 Does not provide services to public 58 26 9 3 2 0 2 86 5 4107
2018 Provides services to public 53 26 11 4 3 1 2 81 7 977
2018 Does not provide services to public 57 26 9 4 2 1 1 85 6 3353

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 62 17 9 4 5 1 3 82 9 1085
2022 Does not provide services to public 65 16 8 3 4 1 3 84 8 4410
2020 Provides services to public 65 18 6 4 4 0 2 85 8 1179
2020 Does not provide services to public 69 16 6 3 3 0 2 87 6 4011
2019 Provides services to public 59 18 11 5 5 0 2 78 11 1244
2019 Does not provide services to public 61 20 9 5 4 0 1 82 9 4103
2018 Provides services to public 56 20 9 6 6 1 2 78 13 974
2018 Does not provide services to public 56 21 11 6 4 1 1 78 11 3351

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 10 5 1 1 1 24 91 3 1085
2022 Does not provide services to public 60 10 4 1 1 0 24 92 3 4415
2020 Provides services to public 58 11 3 1 1 0 26 93 3 1180
2020 Does not provide services to public 60 11 4 2 1 0 22 92 3 4007
2019 Provides services to public 55 12 4 2 1 0 25 91 4 1238
2019 Does not provide services to public 55 12 5 2 1 0 26 90 4 4089
2018 Provides services to public 51 11 6 2 1 1 28 87 5 972
2018 Does not provide services to public 50 12 5 2 1 1 29 89 4 3340

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 21 10 2 2 1 4 85 4 1085
2022 Does not provide services to public 72 14 4 1 1 1 8 93 2 4400
2020 Provides services to public 61 23 8 4 2 0 3 86 5 1182
2020 Does not provide services to public 73 16 4 1 1 1 5 94 2 4030
2019 Provides services to public 57 24 10 3 2 1 4 85 5 1243
2019 Does not provide services to public 72 15 5 1 1 0 6 93 2 4104
2018 Provides services to public 54 25 11 3 1 1 5 84 4 972
2018 Does not provide services to public 67 17 6 2 1 1 7 91 2 3340

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 17 6 4 7 0 5 82 12 1085
2022 Does not provide services to public 66 15 5 3 5 1 4 85 9 4425
2020 Provides services to public 62 19 6 5 4 0 3 84 9 1181
2020 Does not provide services to public 66 17 7 4 3 0 2 86 7 4022
2019 Provides services to public 68 14 5 4 4 1 4 86 9 1247
2019 Does not provide services to public 71 14 5 3 3 1 3 88 7 4119
2018 Provides services to public 61 17 7 4 6 1 5 83 10 974
2018 Does not provide services to public 67 15 6 3 4 1 5 87 7 3358

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 28 13 4 3 1 4 78 8 1085
2022 Does not provide services to public 49 26 14 4 3 1 4 77 8 4425
2020 Provides services to public 41 31 16 7 3 0 2 73 11 1180
2020 Does not provide services to public 43 30 16 5 3 0 2 75 8 4035
2019 Provides services to public 52 27 11 3 3 0 3 82 7 1247
2019 Does not provide services to public 52 27 12 4 2 0 2 82 6 4109
2018 Provides services to public 49 28 12 4 2 1 3 80 7 976
2018 Does not provide services to public 47 30 14 4 2 1 2 79 7 3352

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 32 38 14 6 0 0 41 21 1095
2022 Does not provide services to public 9 32 39 14 6 0 0 41 20 4435
2020 Provides services to public 11 32 35 16 7 0 0 43 23 1178
2020 Does not provide services to public 12 33 36 14 5 0 0 45 19 4039
2019 Provides services to public 15 30 37 13 6 0 0 45 18 1256
2019 Does not provide services to public 16 37 34 10 3 0 0 52 14 4147
2018 Provides services to public 13 32 38 11 6 0 0 45 17 983
2018 Does not provide services to public 14 34 35 13 4 0 0 48 17 3376

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 18 42 20 9 0 0 29 28 1090
2022 Does not provide services to public 9 20 41 21 9 0 0 30 29 4425
2020 Provides services to public 14 21 36 21 7 0 0 28 35 1176
2020 Does not provide services to public 12 20 40 20 8 0 0 28 32 4029
2019 Provides services to public 11 19 37 23 9 0 0 33 31 1247
2019 Does not provide services to public 9 15 41 25 10 0 0 35 24 4117
2018 Provides services to public 10 17 40 23 10 0 0 33 26 970
2018 Does not provide services to public 9 19 39 23 10 0 0 33 28 3332
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 23 58 18 1 1095
2022 Does not provide services to public 21 63 15 1 4430
2020 Provides services to public 31 47 20 1 1182
2020 Does not provide services to public 27 52 20 1 4043

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 255
2022 Does not provide services to public 40 60 915
2020 Provides services to public 30 70 371
2020 Does not provide services to public 35 65 1094

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 18 10 4 5 4 19 74 12 1095
2022 Does not provide services to public 42 16 10 5 5 3 19 75 13 4425
2020 Provides services to public 42 20 12 8 6 2 10 71 15 1182
2020 Does not provide services to public 43 20 12 7 6 1 11 71 15 4036
2019 Provides services to public 37 19 16 8 11 1 7 61 21 1236
2019 Does not provide services to public 38 20 14 10 11 1 7 62 22 4065
2018 Provides services to public 33 17 16 11 12 2 10 57 25 980
2018 Does not provide services to public 34 18 15 10 11 1 10 58 25 3365

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 19 17 16 31 2 5 31 51 255
2022 Does not provide services to public 9 20 15 19 29 1 6 32 52 915
2020 Provides services to public 12 22 22 16 23 1 4 36 41 371
2020 Does not provide services to public 11 21 16 22 23 1 6 34 49 1092

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 19 15 19 41 1 1 24 61 255
2022 Does not provide services to public 6 18 13 21 38 2 3 25 62 910
2020 Provides services to public 7 18 18 19 35 1 2 26 56 371
2020 Does not provide services to public 6 16 15 24 35 1 3 23 62 1094
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