2022 Public Service Employee Survey Results by Theme for Health Canada by Question 102. Are you currently a shift worker?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 30 13 2 0 0 0 85 2 105
2022 Non-shift worker 37 38 12 8 5 0 0 76 13 5445
2020 Shift worker 42 41 9 5 3 0 0 83 8 86
2020 Non-shift worker 41 40 10 6 3 0 0 81 9 5142
2019 Shift worker 43 35 15 5 1 1 0 79 6 97
2019 Non-shift worker 39 40 11 7 4 0 0 78 11 5227
2018 Shift worker 38 53 2 6 1 1 0 91 7 79
2018 Non-shift worker 36 42 11 7 4 0 0 78 11 4259

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 36 6 6 2 0 0 87 7 105
2022 Non-shift worker 39 35 11 9 6 0 0 74 15 5450
2020 Shift worker 46 22 22 4 4 1 0 69 8 86
2020 Non-shift worker 39 38 11 8 4 0 0 77 12 5111
2019 Shift worker 42 34 11 6 7 0 0 76 13 99
2019 Non-shift worker 36 37 12 10 5 0 0 73 15 5215
2018 Shift worker 31 52 9 5 2 1 0 84 7 80
2018 Non-shift worker 35 36 12 9 6 0 0 72 16 4276

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 28 5 1 1 0 0 93 2 105
2022 Non-shift worker 51 32 10 4 2 0 0 83 6 5440
2020 Shift worker 56 34 5 2 2 0 0 90 4 86
2020 Non-shift worker 54 33 9 3 1 0 0 87 4 5104
2019 Shift worker 55 27 11 4 2 1 0 82 6 99
2019 Non-shift worker 53 32 9 3 2 0 0 86 5 5203
2018 Shift worker 54 40 2 3 1 0 0 93 4 80
2018 Non-shift worker 50 35 10 3 2 0 0 85 5 4251

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 34 9 1 0 0 0 90 1 105
2022 Non-shift worker 42 38 11 6 3 0 0 80 9 5450
2020 Shift worker 51 36 6 3 3 0 0 87 6 86
2020 Non-shift worker 46 37 9 5 2 0 0 84 7 5141
2019 Shift worker 52 37 5 3 4 0 0 88 7 99
2019 Non-shift worker 44 38 10 6 2 0 0 82 8 5232
2018 Shift worker 50 43 2 4 1 0 0 93 4 79
2018 Non-shift worker 40 41 11 5 3 0 0 81 9 4274

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 30 7 4 1 0 0 89 5 105
2022 Non-shift worker 39 33 13 8 6 1 0 73 14 5450
2020 Shift worker 58 34 3 3 1 1 0 92 4 85
2020 Non-shift worker 47 32 12 5 3 1 0 79 8 5120
2019 Shift worker 56 30 7 3 2 1 0 88 5 98
2019 Non-shift worker 41 33 15 6 4 1 0 75 10 5215
2018 Shift worker 60 29 7 2 2 0 0 89 3 79
2018 Non-shift worker 39 33 17 6 4 1 0 72 11 4264

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 56 35 6 3 1 0 0 90 4 105
2022 Non-shift worker 36 35 13 10 6 0 0 72 15 5445
2020 Shift worker 58 29 9 3 1 0 0 87 4 85
2020 Non-shift worker 46 34 11 5 3 0 0 81 8 5101
2019 Shift worker 52 32 10 3 3 0 0 84 6 97
2019 Non-shift worker 39 36 14 7 3 0 0 76 10 5181
2018 Shift worker 58 31 6 4 1 0 0 89 5 80
2018 Non-shift worker 38 36 14 8 4 0 0 74 11 4239

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 54 20 12 4 2 5 1 80 7 105
2022 Non-shift worker 32 26 18 11 8 5 0 61 20 5450
2020 Shift worker 48 15 25 8 1 3 0 65 9 86
2020 Non-shift worker 41 25 17 8 5 3 0 69 14 5135
2019 Shift worker 50 24 12 8 4 1 1 75 13 98
2019 Non-shift worker 35 26 19 10 6 3 0 63 17 5231
2018 Shift worker 41 23 25 4 3 3 0 66 7 80
2018 Non-shift worker 33 26 19 10 7 4 0 62 18 4275
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 38 24 21 3 1 1 12 71 4 105
2022 Non-shift worker 51 26 12 4 3 1 4 81 7 5450
2020 Shift worker 41 36 7 3 3 1 10 86 7 85
2020 Non-shift worker 53 25 12 4 2 1 3 81 6 5130
2019 Shift worker 40 18 22 9 2 3 5 64 13 98
2019 Non-shift worker 51 26 12 4 3 1 3 80 7 5227

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 22 10 5 1 2 0 84 6 105
2022 Non-shift worker 52 29 8 6 3 0 1 82 9 5440
2020 Shift worker 47 36 9 2 1 3 2 87 3 86
2020 Non-shift worker 53 29 9 6 3 0 0 82 9 5136
2019 Shift worker 52 25 10 4 5 2 1 80 9 98
2019 Non-shift worker 49 29 9 7 4 1 1 79 11 5209
2018 Shift worker 49 40 6 2 3 0 0 89 5 76
2018 Non-shift worker 48 31 9 8 4 1 0 79 12 4233

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 72 15 6 3 1 1 1 89 4 105
2022 Non-shift worker 59 24 8 5 4 0 0 83 9 5450
2020 Shift worker 61 27 9 2 0 1 0 89 2 86
2020 Non-shift worker 60 24 8 5 3 0 0 85 7 5147
2019 Shift worker 58 27 8 3 4 0 0 85 7 97
2019 Non-shift worker 56 26 8 6 4 0 0 82 10 5232
2018 Shift worker 62 27 4 3 3 0 1 90 6 78
2018 Non-shift worker 52 27 10 7 5 0 0 79 11 4256

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 52 27 11 3 0 6 1 85 3 105
2022 Non-shift worker 36 28 15 7 6 8 0 69 14 5450
2020 Shift worker 42 35 10 3 1 7 2 84 5 86
2020 Non-shift worker 42 30 12 5 3 8 0 78 9 5144
2019 Shift worker 49 25 11 4 2 10 0 81 7 99
2019 Non-shift worker 33 33 14 8 4 7 0 71 14 5227
2018 Shift worker 56 24 6 2 2 9 1 89 4 80
2018 Non-shift worker 31 30 16 9 5 9 0 67 15 4281

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 24 13 6 2 4 2 77 9 105
2022 Non-shift worker 28 30 16 12 10 3 0 61 22 5445
2020 Shift worker 45 40 8 2 3 1 1 86 5 86
2020 Non-shift worker 38 33 14 8 4 3 0 74 12 5129
2019 Shift worker 45 32 12 4 3 3 0 80 8 99
2019 Non-shift worker 30 34 17 11 6 3 0 65 17 5211
2018 Shift worker 56 23 6 3 3 9 1 87 6 80
2018 Non-shift worker 28 32 17 12 7 3 0 62 20 4269

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 23 13 11 3 7 2 70 16 105
2022 Non-shift worker 20 28 19 16 12 6 0 51 29 5455
2020 Shift worker 38 35 13 5 3 4 1 77 9 86
2020 Non-shift worker 26 35 17 11 5 5 0 65 17 5127
2019 Shift worker 39 31 17 6 2 5 1 74 9 98
2019 Non-shift worker 21 31 20 15 7 6 0 56 23 5209
2018 Shift worker 51 21 9 6 2 10 1 81 9 80
2018 Non-shift worker 19 31 20 15 8 7 1 53 25 4265

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 26 11 12 4 4 1 71 17 105
2022 Non-shift worker 20 31 16 16 13 3 0 53 30 5450
2020 Shift worker 43 39 10 4 3 1 0 82 8 86
2020 Non-shift worker 25 37 16 13 6 2 0 64 20 5144
2019 Shift worker 37 33 13 9 3 4 1 74 12 98
2019 Non-shift worker 20 32 19 17 9 3 0 54 27 5221
2018 Shift worker 42 26 13 5 2 11 1 77 8 79
2018 Non-shift worker 18 32 17 19 11 4 0 51 31 4278
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 38 6 4 2 0 0 87 6 105
2022 Non-shift worker 35 34 14 10 7 0 0 69 17 5455
2020 Shift worker 41 36 10 6 3 0 3 80 10 86
2020 Non-shift worker 38 37 11 9 5 0 0 75 14 5135
2019 Shift worker 35 43 7 9 7 0 0 78 15 99
2019 Non-shift worker 32 37 13 11 6 0 0 69 18 5228
2018 Shift worker 35 45 11 3 5 1 0 80 9 78
2018 Non-shift worker 31 34 15 11 7 0 0 66 19 4271

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 25 12 3 2 0 0 83 5 105
2022 Non-shift worker 39 41 8 8 3 0 0 80 11 5450
2020 Shift worker 36 43 12 5 1 0 3 81 6 86
2020 Non-shift worker 40 41 9 8 3 0 0 81 10 5113
2019 Shift worker 36 47 12 4 2 0 0 83 5 99
2019 Non-shift worker 37 41 10 8 3 0 0 79 11 5202
2018 Shift worker 38 47 11 2 1 0 1 86 3 79
2018 Non-shift worker 36 40 11 9 4 0 0 76 13 4271

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 32 8 5 1 0 0 87 6 105
2022 Non-shift worker 49 30 9 7 4 0 0 80 11 5455
2020 Shift worker 44 34 12 6 1 2 1 80 7 84
2020 Non-shift worker 50 30 10 6 3 0 0 81 10 5128
2019 Shift worker 46 24 17 4 7 1 1 72 11 98
2019 Non-shift worker 46 31 10 7 4 1 1 78 11 5224
2018 Shift worker 45 37 5 6 3 1 3 85 10 78
2018 Non-shift worker 42 34 11 8 4 1 1 77 12 4253

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 29 8 5 2 0 1 84 7 105
2022 Non-shift worker 33 41 11 11 4 0 0 74 15 5440
2020 Shift worker 44 34 10 10 1 0 1 79 11 85
2020 Non-shift worker 35 40 11 9 3 0 1 76 12 5116
2019 Shift worker 32 47 8 10 3 0 0 79 13 99
2019 Non-shift worker 31 39 12 13 4 0 0 71 18 5212
2018 Shift worker 35 44 8 10 2 0 1 80 12 79
2018 Non-shift worker 27 44 11 12 4 0 1 72 17 4270

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 16 15 4 1 1 1 81 4 105
2022 Non-shift worker 55 23 10 4 4 2 1 80 9 5450
2020 Shift worker 48 30 15 2 1 2 2 81 3 86
2020 Non-shift worker 54 24 10 5 4 1 1 80 9 5121

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 25 13 6 4 3 0 77 11 105
2022 Non-shift worker 23 33 19 13 9 3 0 58 22 5450
2020 Shift worker 36 42 15 1 2 3 0 81 4 86
2020 Non-shift worker 26 35 18 11 7 3 0 62 19 5116
2019 Shift worker 31 36 16 3 6 7 0 72 11 98
2019 Non-shift worker 22 32 19 15 9 2 0 56 25 5219
2018 Shift worker 33 36 13 8 5 4 0 73 14 78
2018 Non-shift worker 22 32 18 14 10 3 0 56 25 4265

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 22 5 5 0 1 11 89 5 105
2022 Non-shift worker 44 24 14 6 6 1 5 72 13 5455
2020 Shift worker 49 30 8 4 4 0 4 83 9 86
2020 Non-shift worker 45 24 14 7 5 1 4 73 12 5147
2019 Shift worker 63 25 4 1 1 3 4 94 2 96
2019 Non-shift worker 49 25 13 5 3 1 4 78 8 5221

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 54 21 8 3 3 3 8 84 7 105
2022 Non-shift worker 45 25 14 6 5 2 4 74 11 5455
2020 Shift worker 53 23 7 5 5 3 4 81 11 86
2020 Non-shift worker 46 26 15 6 3 1 3 74 10 5140
2019 Shift worker 48 31 8 1 3 3 5 86 5 96
2019 Non-shift worker 44 26 16 6 4 1 3 72 11 5219

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 71 9 3 2 2 1 13 92 5 105
2022 Non-shift worker 72 9 4 2 3 5 6 90 5 5455
2020 Shift worker 76 8 2 6 1 3 4 90 8 85
2020 Non-shift worker 74 9 4 2 2 4 4 90 5 5129
2019 Shift worker 69 15 3 1 6 3 3 89 8 97
2019 Non-shift worker 75 8 5 2 3 4 4 90 5 5208

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 67 11 3 1 0 2 17 95 1 105
2022 Non-shift worker 69 10 4 2 2 2 10 91 5 5450
2020 Shift worker 67 17 3 0 4 2 8 92 4 86
2020 Non-shift worker 73 11 4 2 1 2 8 93 3 5129
2019 Shift worker 77 13 2 0 2 1 5 96 2 95
2019 Non-shift worker 78 7 3 1 1 1 9 94 3 5213

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 36 23 11 11 6 5 7 67 20 105
2022 Non-shift worker 20 31 12 15 16 3 3 54 33 5450
2020 Shift worker 38 28 6 7 9 8 3 74 18 86
2020 Non-shift worker 23 28 16 15 13 3 2 54 30 5141
2019 Shift worker 31 32 16 8 8 6 0 66 17 99
2019 Non-shift worker 20 27 16 16 16 2 1 50 33 5230
2018 Shift worker 24 45 12 4 7 3 6 75 11 78
2018 Non-shift worker 18 29 15 16 17 3 2 49 34 4264

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 32 14 5 1 0 3 79 6 105
2022 Non-shift worker 34 38 12 10 6 0 0 72 16 5440
2020 Shift worker 45 36 9 3 4 1 2 83 8 86
2020 Non-shift worker 37 40 11 8 4 0 0 77 12 5107
2019 Shift worker 34 35 17 4 8 0 2 70 12 97
2019 Non-shift worker 34 40 12 9 5 0 0 74 14 5204
2018 Shift worker 27 44 17 7 3 1 0 72 11 79
2018 Non-shift worker 31 40 13 10 5 0 0 72 15 4264

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 31 20 3 1 0 1 76 4 105
2022 Non-shift worker 39 33 14 8 5 0 0 73 13 5450
2020 Shift worker 41 36 11 3 4 2 2 81 8 86
2020 Non-shift worker 41 35 13 7 4 0 0 76 11 5126
2019 Shift worker 43 28 16 7 6 0 1 71 13 99
2019 Non-shift worker 37 35 15 8 5 0 0 72 12 5221
2018 Shift worker 31 49 15 2 3 0 0 80 5 79
2018 Non-shift worker 36 34 15 10 5 0 0 70 15 4244

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 28 15 3 3 0 0 79 7 105
2022 Non-shift worker 38 36 13 8 4 0 0 75 12 5450
2020 Shift worker 46 37 11 3 3 0 0 83 7 86
2020 Non-shift worker 38 41 11 7 2 0 0 80 10 5116
2019 Shift worker 41 37 13 4 4 0 0 79 8 98
2019 Non-shift worker 35 40 13 8 3 0 1 75 12 5148
2018 Shift worker 34 51 4 9 2 0 0 85 11 80
2018 Non-shift worker 34 36 15 10 5 0 0 70 15 4265

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 29 16 6 1 7 3 74 8 105
2022 Non-shift worker 22 39 19 10 6 4 1 65 16 5445
2020 Shift worker 40 32 17 2 3 6 0 76 6 86
2020 Non-shift worker 24 44 17 7 3 4 1 71 11 5124
2019 Shift worker 32 37 18 3 3 4 2 73 7 97
2019 Non-shift worker 21 42 19 9 3 4 1 66 14 5222
2018 Shift worker 28 38 22 4 3 5 0 69 7 78
2018 Non-shift worker 21 37 22 9 5 4 0 61 16 4272

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 22 6 5 2 0 0 87 7 105
2022 Non-shift worker 45 32 8 9 6 0 0 77 15 5450
2020 Shift worker 54 30 9 4 3 0 0 83 8 86
2020 Non-shift worker 46 32 10 8 4 0 0 78 12 5123
2019 Shift worker 57 23 15 2 2 1 0 81 4 98
2019 Non-shift worker 50 30 9 6 4 0 0 80 11 5216
2018 Shift worker 50 33 10 5 1 0 1 84 7 79
2018 Non-shift worker 47 32 9 7 4 0 0 80 11 4266

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 31 9 3 2 0 0 86 5 105
2022 Non-shift worker 38 32 16 8 6 0 1 70 14 5455
2020 Shift worker 45 37 13 0 2 0 2 84 2 85
2020 Non-shift worker 32 32 18 10 7 0 0 65 17 5113
2019 Shift worker 58 26 13 3 0 0 1 85 3 98
2019 Non-shift worker 38 33 17 7 4 0 0 71 12 5198
2018 Shift worker 63 24 5 3 2 0 3 90 5 80
2018 Non-shift worker 37 33 17 8 5 0 1 70 13 4287

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 70 14 3 3 2 4 5 92 5 105
2022 Non-shift worker 69 20 4 3 2 1 1 91 5 5450

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Shift worker 34 40 26 105
2022 Non-shift worker 37 29 33 5450
2020 Shift worker 15 45 40 86
2020 Non-shift worker 25 37 37 5146
2019 Shift worker 33 32 35 98
2019 Non-shift worker 30 33 36 5241
2018 Shift worker 22 24 54 78
2018 Non-shift worker 30 33 37 4285

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Shift worker 3 44 9 7 34 3 35
2022 Non-shift worker 11 34 31 4 11 8 1935
2020 Shift worker 14 33 22 0 32 0 12
2020 Non-shift worker 11 40 32 3 8 6 1287
2019 Shift worker 2 33 11 0 52 2 30
2019 Non-shift worker 10 36 34 3 11 7 1566
2018 Shift worker 3 35 7 0 55 0 16
2018 Non-shift worker 12 33 34 4 12 5 1242
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 67 21 6 6 0 0 0 88 6 105
2022 Non-shift worker 50 37 7 4 2 0 0 87 6 5445
2020 Shift worker 54 31 8 3 3 0 0 85 6 85
2020 Non-shift worker 52 36 7 3 1 0 0 89 4 5111
2019 Shift worker 45 37 10 6 1 0 0 82 8 99
2019 Non-shift worker 47 38 8 5 2 0 0 86 6 5205
2018 Shift worker 51 41 6 2 1 0 0 91 3 80
2018 Non-shift worker 48 38 7 4 2 0 0 87 6 4278

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 44 36 14 6 0 1 0 80 6 105
2022 Non-shift worker 25 43 17 9 5 2 0 68 14 5445
2020 Shift worker 39 46 11 2 0 1 1 87 2 86
2020 Non-shift worker 31 45 15 5 2 1 0 78 7 5142
2019 Shift worker 42 37 16 3 1 1 0 80 4 99
2019 Non-shift worker 28 43 17 8 2 2 0 72 11 5226
2018 Shift worker 35 43 13 5 1 2 0 80 7 78
2018 Non-shift worker 27 42 18 9 3 1 0 70 12 4265

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 4 17 31 19 19 0 11 42 23 105
2022 Non-shift worker 10 22 36 19 10 1 2 30 33 5440
2020 Shift worker 5 31 28 17 12 0 6 32 38 86
2020 Non-shift worker 9 23 38 21 9 1 1 30 32 5141
2019 Shift worker 5 17 38 21 16 1 2 39 23 97
2019 Non-shift worker 9 23 37 21 9 1 1 31 32 5226
2018 Shift worker 5 18 26 18 14 8 11 40 28 79
2018 Non-shift worker 9 23 36 20 9 1 2 29 34 4277

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 18 18 18 19 15 4 8 39 40 105
2022 Non-shift worker 17 23 30 16 10 1 3 26 42 5440
2020 Shift worker 7 19 33 15 18 2 7 36 28 86
2020 Non-shift worker 14 22 33 18 10 2 2 29 37 5125
2019 Shift worker 6 21 18 27 19 5 5 51 29 97
2019 Non-shift worker 18 25 29 16 9 2 2 25 44 5214
2018 Shift worker 11 18 20 14 17 6 15 38 36 78
2018 Non-shift worker 19 25 29 15 8 2 3 24 46 4259

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 4 9 21 28 22 1 14 59 16 105
2022 Non-shift worker 10 16 32 25 15 0 2 41 27 5435
2020 Shift worker 3 11 33 17 31 0 6 51 15 85
2020 Non-shift worker 9 18 33 26 13 1 1 39 27 5114
2019 Shift worker 2 6 21 21 44 5 2 69 8 95
2019 Non-shift worker 9 17 33 25 14 1 2 40 26 5198
2018 Shift worker 3 8 13 28 30 4 13 71 14 78
2018 Non-shift worker 10 18 33 24 13 1 2 38 29 4244

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 5 11 19 22 21 2 19 55 21 105
2022 Non-shift worker 16 20 26 19 15 1 3 36 37 5430
2020 Shift worker 5 9 30 18 29 2 8 52 15 86
2020 Non-shift worker 12 20 29 23 13 1 2 37 33 5133
2019 Shift worker 3 13 14 27 38 4 2 68 17 97
2019 Non-shift worker 13 21 28 20 14 1 3 36 36 5216
2018 Shift worker 6 16 10 26 19 7 16 58 29 79
2018 Non-shift worker 15 23 29 19 11 2 3 31 39 4263

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 8 18 13 19 17 10 15 47 35 105
2022 Non-shift worker 11 16 26 23 16 3 5 43 29 5440
2020 Shift worker 6 13 17 22 32 5 6 60 21 86
2020 Non-shift worker 8 15 28 27 18 3 2 47 24 5103
2019 Shift worker 3 11 15 28 31 9 2 67 17 96
2019 Non-shift worker 10 17 29 23 16 2 3 41 29 5209
2018 Shift worker 4 13 10 23 21 14 16 63 23 79
2018 Non-shift worker 11 18 27 24 14 4 3 40 31 4254

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 6 12 23 16 19 6 17 46 24 105
2022 Non-shift worker 14 22 32 17 11 2 3 30 37 5440
2020 Shift worker 7 14 24 25 21 2 7 50 23 86
2020 Non-shift worker 11 20 33 21 11 2 2 34 32 5113
2019 Shift worker 2 16 25 27 24 3 3 54 19 96
2019 Non-shift worker 14 22 32 17 10 2 2 29 38 5207
2018 Shift worker 3 10 18 22 15 14 17 54 19 79
2018 Non-shift worker 15 23 32 16 9 3 3 26 40 4271

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 4 9 30 25 22 0 11 52 14 105
2022 Non-shift worker 6 15 36 27 14 0 2 42 21 5440
2020 Shift worker 3 15 30 24 23 2 4 50 18 86
2020 Non-shift worker 5 14 39 29 12 1 1 41 19 5133
2019 Shift worker 2 16 22 25 30 3 2 57 19 96
2019 Non-shift worker 8 19 36 23 11 1 2 35 28 5219

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 32 16 9 4 2 0 71 13 105
2022 Non-shift worker 15 30 20 19 13 3 0 47 33 5445
2020 Shift worker 38 38 13 4 0 7 0 82 4 83
2020 Non-shift worker 21 39 20 12 4 3 0 62 17 5102
2019 Shift worker 25 42 22 6 2 2 1 69 9 98
2019 Non-shift worker 15 35 22 17 6 4 0 52 24 5200

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 67 26 2 3 0 2 1 95 3 105
2022 Non-shift worker 54 27 7 7 4 1 0 82 11 5445
2020 Shift worker 59 22 9 4 1 2 2 85 5 85
2020 Non-shift worker 52 28 8 7 4 1 0 81 11 5128
2019 Shift worker 57 23 7 8 5 0 0 81 13 99
2019 Non-shift worker 48 28 8 9 5 1 0 77 15 5215
2018 Shift worker 61 29 3 5 2 0 0 90 7 79
2018 Non-shift worker 45 30 8 9 7 1 0 76 16 4263

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 69 23 4 1 1 0 1 93 2 105
2022 Non-shift worker 62 26 5 4 2 0 0 89 6 5445
2020 Shift worker 58 32 6 2 0 0 1 92 2 85
2020 Non-shift worker 60 29 5 4 2 0 0 89 6 5111
2019 Shift worker 58 23 13 6 1 0 0 80 7 99
2019 Non-shift worker 54 31 6 6 3 0 0 85 9 5209
2018 Shift worker 76 15 6 3 0 0 0 91 3 80
2018 Non-shift worker 52 32 7 6 3 0 0 84 9 4262

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 27 7 4 0 2 0 89 4 105
2022 Non-shift worker 52 32 8 4 2 1 0 85 6 5445
2020 Shift worker 55 27 11 4 2 1 0 83 6 85
2020 Non-shift worker 51 33 9 4 2 1 0 85 6 5094
2019 Shift worker 50 34 10 2 2 0 1 85 4 99
2019 Non-shift worker 47 35 10 5 2 1 0 83 7 5218
2018 Shift worker 53 37 5 1 1 3 0 93 2 80
2018 Non-shift worker 44 37 10 5 3 1 0 82 8 4265

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 26 10 2 1 1 2 86 3 105
2022 Non-shift worker 35 38 12 7 4 3 0 76 12 5450
2020 Shift worker 55 28 12 1 0 3 0 86 1 86
2020 Non-shift worker 40 40 11 5 2 2 0 81 8 5115
2019 Shift worker 53 32 8 3 2 1 0 87 5 97
2019 Non-shift worker 39 39 13 5 2 2 0 79 8 5206
2018 Shift worker 65 27 4 2 1 1 0 93 4 79
2018 Non-shift worker 44 37 10 5 2 1 0 83 7 4270

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 55 32 9 2 1 0 1 88 4 105
2022 Non-shift worker 37 37 13 4 3 5 1 79 8 5450
2020 Shift worker 54 34 7 1 1 4 0 91 2 86
2020 Non-shift worker 42 35 12 4 2 5 0 81 6 5128
2019 Shift worker 53 30 10 2 1 3 1 86 4 98
2019 Non-shift worker 45 33 13 3 2 4 0 82 5 5198
2018 Shift worker 56 32 7 2 2 1 0 89 4 80
2018 Non-shift worker 44 35 12 3 2 3 0 82 5 4265

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 65 29 5 1 0 0 0 94 1 105
2022 Non-shift worker 47 35 8 6 3 0 0 83 9 5455
2020 Shift worker 64 31 3 0 1 1 0 96 1 86
2020 Non-shift worker 55 32 7 3 2 0 0 88 5 5129
2019 Shift worker 66 25 4 3 2 0 0 91 5 98
2019 Non-shift worker 52 33 9 4 2 1 0 85 6 5227
2018 Shift worker 71 23 4 2 1 0 0 94 2 80
2018 Non-shift worker 49 35 9 4 3 0 0 85 6 4245

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 30 8 1 3 8 6 86 5 105
2022 Non-shift worker 42 26 10 5 5 7 5 77 11 5450

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 48 28 8 2 2 6 6 86 5 105
2022 Non-shift worker 40 26 10 6 4 8 5 76 12 5450

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 49 24 9 3 1 11 2 84 5 105
2022 Non-shift worker 31 28 20 5 2 12 1 68 9 5450
2020 Shift worker 37 34 13 2 1 12 1 81 4 86
2020 Non-shift worker 37 34 15 5 2 7 1 76 7 5144

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 28 9 3 3 4 6 84 6 105
2022 Non-shift worker 38 32 9 6 5 6 4 77 12 5445
2020 Shift worker 48 28 13 4 1 3 3 80 6 86
2020 Non-shift worker 42 31 11 5 3 5 3 79 10 5126

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 16 17 19 2 2 37 7 59 8 105
2022 Non-shift worker 10 17 23 4 3 39 5 47 13 5445

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 1 3 20 16 31 25 3 6 66 110

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 45 20 17 2 1 7 8 76 3 105
2022 Non-shift worker 29 28 15 7 5 9 7 68 14 5445
2020 Shift worker 31 27 10 5 2 11 14 78 9 84
2020 Non-shift worker 29 30 17 7 4 8 5 68 13 5138
2019 Shift worker 37 20 18 7 6 4 8 65 15 99
2019 Non-shift worker 31 29 15 9 6 6 4 66 17 5217
2018 Shift worker 36 31 12 4 4 11 4 78 9 80
2018 Non-shift worker 25 30 17 9 7 7 5 63 18 4269

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 33 11 4 3 2 0 82 7 105
2022 Non-shift worker 28 38 14 10 5 4 1 69 16 5445
2020 Shift worker 32 37 15 7 2 6 1 74 10 86
2020 Non-shift worker 32 38 14 8 4 3 2 74 12 5130
2019 Shift worker 28 35 16 11 2 5 2 68 14 99
2019 Non-shift worker 31 37 15 10 4 3 1 71 14 5217
2018 Shift worker 35 42 5 5 2 8 5 87 8 76
2018 Non-shift worker 30 38 13 9 4 3 2 72 14 4275

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 24 9 3 2 2 2 86 5 105
2022 Non-shift worker 31 38 18 6 4 2 0 71 10 5450
2020 Shift worker 42 36 12 2 2 6 0 83 4 86
2020 Non-shift worker 36 38 18 5 2 2 0 75 7 5112
2019 Shift worker 40 39 13 4 2 2 0 81 6 99
2019 Non-shift worker 31 38 19 7 3 2 0 70 10 5215
2018 Shift worker 46 38 11 2 4 0 0 83 6 78
2018 Non-shift worker 31 39 18 6 4 2 0 72 10 4259

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 39 21 16 5 7 9 3 68 14 105
2022 Non-shift worker 18 23 19 12 12 13 3 49 28 5450
2020 Shift worker 33 25 21 9 2 7 4 64 13 86
2020 Non-shift worker 22 23 20 12 9 11 3 53 24 5131
2019 Shift worker 26 26 23 4 7 10 4 61 12 98
2019 Non-shift worker 17 22 21 14 12 11 3 45 31 5214
2018 Shift worker 26 27 14 4 5 11 13 70 11 77
2018 Non-shift worker 17 22 20 14 13 11 3 46 32 4266

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 26 3 7 2 0 0 87 9 105
2022 Non-shift worker 38 45 4 10 4 0 0 83 14 5450
2020 Shift worker 35 50 7 6 2 0 0 85 8 86
2020 Non-shift worker 38 46 4 10 2 0 0 85 12 5146

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 54 34 6 2 4 0 0 88 7 105
2022 Non-shift worker 41 34 7 11 6 0 1 76 17 5450
2020 Shift worker 39 37 10 7 4 1 1 78 12 85
2020 Non-shift worker 36 39 9 12 3 0 1 76 15 5141
2019 Shift worker 58 29 5 6 2 0 0 88 7 98
2019 Non-shift worker 44 34 6 11 5 0 0 78 15 5225

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 24 8 3 1 0 0 87 4 105
2022 Non-shift worker 44 35 8 7 4 0 1 80 11 5440
2020 Shift worker 51 30 12 4 2 0 0 82 6 84
2020 Non-shift worker 46 35 9 7 2 0 0 82 9 5099
2019 Shift worker 53 29 13 3 2 0 0 82 5 98
2019 Non-shift worker 49 34 8 6 2 0 0 83 8 5198

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 69 21 4 5 1 0 0 90 6 105
2022 Non-shift worker 75 17 4 2 1 1 1 93 3 5455
2020 Shift worker 70 22 3 1 5 0 0 91 6 86
2020 Non-shift worker 77 16 3 2 1 1 1 94 3 5125

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 77 11 3 2 4 0 3 90 7 105
2022 Non-shift worker 84 9 2 2 1 0 2 95 3 5455
2019 Shift worker 75 8 10 4 0 0 3 85 4 99
2019 Non-shift worker 81 10 4 2 1 0 2 93 3 5195

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 16 18 1 1 2 4 78 2 105
2022 Non-shift worker 45 29 14 4 1 5 1 79 6 5450
2020 Shift worker 53 33 6 2 1 4 1 90 4 86
2020 Non-shift worker 48 27 14 4 2 4 1 79 6 5140
2019 Shift worker 45 22 12 9 3 6 2 74 13 99
2019 Non-shift worker 47 26 13 4 2 6 1 79 6 5233

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 6 94 105
2022 Non-shift worker 10 90 5445
2020 Shift worker 10 90 84
2020 Non-shift worker 8 92 5144
2019 Shift worker 7 93 99
2019 Non-shift worker 12 88 5227
2018 Shift worker 4 96 80
2018 Non-shift worker 12 88 4285

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 43 57 530

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 60 40 530

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 530

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 530

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 530

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 530

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 530

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 37 63 530

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 44 56 530

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 47 53 530

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 39 61 530

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 34 66 530

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 52 48 530

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 27 73 530

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 530

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 530

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 530

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 51 49 530

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 18 82 530

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 530

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 51 49 530

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 22 78 530

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 530

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 530

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 530

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 530

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 530

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 530

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 29 71 530

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 505

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 29 71 505

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 505

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 505

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 505

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 505

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 505

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 16 84 505

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 16 84 505

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 31 69 505

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 505

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 48 52 505

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 505

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 57 43 505

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 505

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86 505

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 17 14 8 3 2 28 29 71 12 105
2022 Non-shift worker 12 12 13 5 5 40 13 52 20 5445
2020 Shift worker 26 17 16 1 2 27 11 69 5 85
2020 Non-shift worker 17 14 17 5 3 34 10 55 14 5134
2019 Shift worker 24 14 18 6 3 17 18 58 13 99
2019 Non-shift worker 16 14 19 7 6 29 9 49 21 5229
2018 Shift worker 30 12 10 2 1 26 18 75 7 79
2018 Non-shift worker 14 15 19 6 5 31 9 49 19 4274

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 40 29 10 2 2 8 8 84 5 105
2022 Non-shift worker 30 34 13 5 3 14 2 75 10 5445
2020 Shift worker 41 30 8 3 1 14 2 85 5 86
2020 Non-shift worker 33 31 17 4 3 12 1 73 8 5131
2019 Shift worker 46 20 14 2 3 10 5 77 6 99
2019 Non-shift worker 33 30 17 6 3 10 1 71 10 5233
2018 Shift worker 39 27 13 2 3 14 2 78 6 79
2018 Non-shift worker 30 33 17 6 4 10 1 70 10 4272

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 5455
2020 Shift worker 5 95 84
2020 Non-shift worker 6 94 5140
2019 Shift worker 7 93 99
2019 Non-shift worker 7 93 5226
2018 Shift worker 5 95 80
2018 Non-shift worker 7 93 4266

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 29 71 400

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 79 21 400

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 400

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 400

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 400

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 400

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 12 88 400

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 28 72 395

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 20 80 395

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 395

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 395

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 27 73 395

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 23 77 395

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 395

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 395

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 395

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 395

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 395

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 395

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 395

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 23 77 395

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 26 74 400

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 400

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 400

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 13 87 400

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 400

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 400

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 400

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 10 90 400

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 55 45 400

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 375

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 17 83 375

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 375

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 375

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 375

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 375

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 375

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 14 86 375

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 375

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 27 73 375

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 375

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 46 54 375

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 375

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 66 34 375

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 375

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 15 85 375

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 21 19 11 3 2 29 16 73 8 105
2022 Non-shift worker 14 14 16 3 3 41 9 56 12 5445
2020 Shift worker 28 15 15 1 1 27 13 71 3 85
2020 Non-shift worker 18 14 17 3 2 38 8 59 10 5121
2019 Shift worker 28 10 17 7 3 22 15 60 14 98
2019 Non-shift worker 18 13 20 3 3 33 9 54 11 5222
2018 Shift worker 31 15 12 2 2 21 17 74 6 79
2018 Non-shift worker 16 15 21 3 3 35 8 54 10 4269

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 41 35 9 3 2 8 2 85 6 105
2022 Non-shift worker 29 34 15 4 3 13 2 75 8 5450
2020 Shift worker 41 30 12 0 2 13 2 84 2 86
2020 Non-shift worker 34 31 16 4 2 12 1 75 6 5141
2019 Shift worker 40 26 13 4 3 12 3 77 8 98
2019 Non-shift worker 35 28 17 3 2 12 2 74 7 5219
2018 Shift worker 45 25 16 2 3 9 0 77 5 79
2018 Non-shift worker 31 31 18 3 3 13 2 72 7 4273

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 7 93 105
2022 Non-shift worker 18 82 5450
2020 Shift worker 14 86 84
2020 Non-shift worker 13 87 5140
2019 Shift worker 15 85 97
2019 Non-shift worker 19 81 5231

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 56 44 1020
2020 Shift worker 30 70 10
2020 Non-shift worker 51 49 696

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 75 25 1015
2020 Shift worker 92 8 10
2020 Non-shift worker 81 19 698
2019 Shift worker 88 12 15
2019 Non-shift worker 83 17 999

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Non-shift worker 44 36 7 7 3 2 1 82 11 770
2019 Shift worker 45 17 20 7 0 0 10 70 8 13
2019 Non-shift worker 51 33 4 7 3 1 0 85 11 822

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 50 25 8 4 0 1 12 86 5 105
2022 Non-shift worker 49 31 7 5 3 2 2 85 8 5445
2020 Shift worker 40 42 13 1 0 3 1 86 1 85
2020 Non-shift worker 50 30 7 5 2 2 4 85 7 5147

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Shift worker 22 63 9 2 4 60
2022 Non-shift worker 19 67 7 3 4 3895

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 84 16 75
2022 Non-shift worker 82 18 4140

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 39 61 75
2022 Non-shift worker 27 73 4135

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 56 44 75
2022 Non-shift worker 49 51 4135

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 39 61 75
2022 Non-shift worker 36 64 4135

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 17 83 75
2022 Non-shift worker 12 88 4135

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 27 73 75
2022 Non-shift worker 28 72 4135

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 13 87 75
2022 Non-shift worker 11 89 4135

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 32 68 75
2022 Non-shift worker 16 84 4135

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 19 81 75
2022 Non-shift worker 9 91 4135

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 21 79 75
2022 Non-shift worker 20 80 4135

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 32 68 75
2022 Non-shift worker 18 82 4135

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 1 99 75
2022 Non-shift worker 4 96 4135

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 20 80 75
2022 Non-shift worker 30 70 4135

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 62 15 7 0 1 0 14 90 2 75
2022 Non-shift worker 77 12 3 2 3 0 3 92 4 4140

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 2 16 19 11 34 6 12 55 22 75
2022 Non-shift worker 8 14 14 14 42 4 5 61 24 4135

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 8 13 21 13 30 6 9 50 25 75
2022 Non-shift worker 7 18 15 14 40 4 1 58 26 4135
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 66 20 10 4 0 0 0 86 4 105
2022 Non-shift worker 55 28 6 5 4 1 1 85 9 5455
2020 Shift worker 53 32 11 3 0 0 1 86 3 86
2020 Non-shift worker 52 30 8 6 4 1 0 83 10 5122

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 4 6 4 10 39 4 33 78 16 105
2022 Non-shift worker 3 6 13 8 39 7 25 69 13 5440

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 53 34 9 2 1 1 0 87 4 105
2022 Non-shift worker 32 41 13 7 4 2 0 75 12 5450
2020 Shift worker 50 35 9 1 1 4 0 89 2 85
2020 Non-shift worker 48 38 9 3 1 1 0 87 5 5134
2019 Shift worker 36 34 11 12 2 5 0 73 15 98
2019 Non-shift worker 39 40 12 6 2 2 0 80 8 5215
2018 Shift worker 27 45 13 2 2 7 4 81 5 77
2018 Non-shift worker 39 39 12 5 3 2 0 80 8 4278

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Shift worker 22 41 22 11 4 105
2022 Non-shift worker 9 26 36 22 7 5455

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 24 9 2 1 0 0 89 3 105
2022 Non-shift worker 56 26 10 3 2 2 1 84 6 5455
2020 Shift worker 54 25 11 2 0 7 0 86 2 86
2020 Non-shift worker 51 27 11 4 3 3 1 82 7 5109

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 59 17 16 6 2 1 0 77 7 105
2022 Non-shift worker 45 27 9 9 7 2 1 74 17 5450
2020 Shift worker 48 31 12 3 3 2 0 81 6 86
2020 Non-shift worker 40 30 10 11 7 1 1 72 18 5132

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 33 13 4 2 1 0 81 6 105
2022 Non-shift worker 29 38 14 10 7 2 0 69 17 5450
2020 Shift worker 53 27 13 4 1 3 0 82 5 85
2020 Non-shift worker 36 35 15 8 4 2 0 72 13 5136
2019 Shift worker 32 39 15 8 5 1 0 72 13 99
2019 Non-shift worker 28 36 17 11 6 1 0 65 18 5226
2018 Shift worker 35 37 14 4 5 4 1 76 10 80
2018 Non-shift worker 27 37 16 12 7 2 0 65 19 4282

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 16 8 9 9 0 0 74 18 10
2022 Non-shift worker 18 50 14 11 5 1 1 69 17 1415

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 43 21 11 9 10 0 6 68 20 105
2022 Non-shift worker 33 30 16 8 10 1 3 65 18 5420
2020 Shift worker 33 35 23 4 4 0 1 68 8 86
2020 Non-shift worker 34 31 18 9 7 0 1 66 15 5118
2019 Shift worker 38 21 18 12 9 1 2 61 21 97
2019 Non-shift worker 22 28 21 13 14 0 1 51 27 5231
2018 Shift worker 32 18 20 8 14 1 7 54 25 80
2018 Non-shift worker 17 25 24 14 18 1 2 42 33 4275

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 28 37 21 11 3 0 0 65 15 105
2022 Non-shift worker 15 28 26 14 16 0 1 43 30 5420
2020 Shift worker 23 32 24 13 4 0 3 57 18 86
2020 Non-shift worker 16 24 27 18 14 0 0 40 33 5137
2019 Shift worker 34 29 22 10 4 0 2 65 13 97
2019 Non-shift worker 19 30 25 15 10 0 1 49 25 5235
2018 Shift worker 23 31 25 6 10 1 3 57 17 80
2018 Non-shift worker 15 27 29 17 11 0 1 42 28 4272

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 47 22 19 7 4 0 1 70 11 105
2022 Non-shift worker 23 29 21 13 11 0 2 54 25 5425
2020 Shift worker 38 25 22 4 4 0 7 67 9 85
2020 Non-shift worker 23 29 23 14 10 0 1 53 24 5135
2019 Shift worker 51 28 12 6 2 0 2 80 8 98
2019 Non-shift worker 25 31 22 12 7 0 1 57 20 5209
2018 Shift worker 32 29 14 6 7 6 7 70 15 80
2018 Non-shift worker 21 30 24 14 9 1 2 52 23 4263

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 42 20 22 11 3 0 2 62 15 105
2022 Non-shift worker 20 24 21 15 17 1 2 45 33 5430
2020 Shift worker 36 20 28 5 5 0 4 59 11 86
2020 Non-shift worker 22 25 22 16 13 1 2 48 30 5121
2019 Shift worker 44 16 25 6 6 1 2 61 12 96
2019 Non-shift worker 24 25 23 14 12 1 1 50 26 5210
2018 Shift worker 32 17 18 8 13 1 10 55 24 80
2018 Non-shift worker 18 25 25 16 13 1 2 44 30 4266

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 24 4 4 2 1 4 89 6 105
2022 Non-shift worker 42 24 13 7 7 0 6 71 15 5425
2020 Shift worker 55 25 7 5 3 1 3 83 9 86
2020 Non-shift worker 36 25 17 10 9 0 3 63 19 5115
2019 Shift worker 70 17 6 5 2 0 1 87 7 97
2019 Non-shift worker 48 25 12 5 4 0 5 77 11 5208
2018 Shift worker 52 24 5 2 3 2 12 89 5 80
2018 Non-shift worker 42 26 14 7 5 1 7 73 12 4255

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 21 9 4 4 0 1 83 8 105
2022 Non-shift worker 27 28 19 12 12 0 1 56 25 5435
2020 Shift worker 29 34 24 7 4 0 2 64 11 86
2020 Non-shift worker 23 25 23 15 14 0 0 48 29 5131
2019 Shift worker 46 35 10 4 3 0 1 82 8 98
2019 Non-shift worker 32 30 19 10 8 0 1 63 18 5211
2018 Shift worker 42 25 17 7 3 4 1 71 11 80
2018 Non-shift worker 29 28 20 12 9 0 1 58 21 4267

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 24 18 4 0 0 3 77 5 105
2022 Non-shift worker 29 30 19 9 8 1 2 62 18 5435
2020 Shift worker 48 26 13 7 2 1 2 76 10 86
2020 Non-shift worker 32 35 20 7 4 1 2 69 11 5112
2019 Shift worker 45 32 12 2 4 1 4 81 6 98
2019 Non-shift worker 28 36 21 8 5 1 1 66 13 5210
2018 Shift worker 35 35 12 4 4 3 7 78 9 80
2018 Non-shift worker 24 35 23 9 5 1 1 61 15 4262

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 51 25 17 5 0 0 2 77 5 105
2022 Non-shift worker 23 31 22 12 10 1 2 56 22 5435
2020 Shift worker 45 21 22 7 2 1 2 68 10 85
2020 Non-shift worker 25 34 23 11 6 0 1 60 17 5117
2019 Shift worker 50 25 15 4 4 1 2 77 8 98
2019 Non-shift worker 24 34 22 11 6 1 1 60 18 5204
2018 Shift worker 31 30 25 2 2 3 7 68 5 80
2018 Non-shift worker 21 33 26 12 6 1 1 55 19 4264

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 54 16 20 7 1 1 2 72 8 105
2022 Non-shift worker 32 30 18 10 8 1 2 63 18 5440
2020 Shift worker 43 26 15 10 2 1 2 71 13 86
2020 Non-shift worker 34 32 19 10 5 0 1 67 15 5116
2019 Shift worker 44 23 19 8 4 0 2 69 12 97
2019 Non-shift worker 32 31 19 10 6 0 1 64 16 5198
2018 Shift worker 27 28 24 7 4 3 7 61 12 80
2018 Non-shift worker 27 34 21 11 6 1 1 61 18 4255

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 57 25 6 4 5 0 2 83 10 105
2022 Non-shift worker 44 27 13 7 7 1 1 72 14 5425
2020 Shift worker 55 20 12 7 2 1 2 77 10 86
2020 Non-shift worker 47 26 14 7 5 0 1 74 12 5108
2019 Shift worker 56 22 9 7 5 0 1 79 12 97
2019 Non-shift worker 42 27 15 7 7 0 1 71 14 5199

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 58 22 12 4 2 0 2 82 6 105
2022 Non-shift worker 51 26 11 6 4 0 2 79 10 5430
2020 Shift worker 38 31 13 11 5 1 1 70 16 85
2020 Non-shift worker 26 32 24 11 6 0 1 58 17 5124

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 46 34 13 2 3 0 2 82 5 105
2022 Non-shift worker 33 32 18 9 6 0 1 66 15 5430
2020 Shift worker 27 44 17 8 2 1 1 72 10 86
2020 Non-shift worker 24 33 23 12 7 0 1 57 19 5122
2019 Shift worker 45 32 13 4 3 0 3 79 7 96
2019 Non-shift worker 34 32 19 8 5 0 1 68 13 5202
2018 Shift worker 25 37 22 7 2 3 4 67 10 79
2018 Non-shift worker 28 33 22 11 5 1 1 62 16 4242

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 64 20 6 4 4 1 2 86 8 105
2022 Non-shift worker 45 23 13 6 8 1 3 71 15 5420
2020 Shift worker 43 23 19 8 2 1 4 69 10 86
2020 Non-shift worker 45 30 16 5 3 0 1 76 8 5102
2019 Shift worker 65 13 10 6 2 0 3 81 9 96
2019 Non-shift worker 52 25 12 5 4 0 2 78 9 5193
2018 Shift worker 62 11 11 3 2 3 7 82 5 79
2018 Non-shift worker 48 25 13 6 5 1 2 75 11 4252

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 60 25 6 4 3 0 2 87 7 105
2022 Non-shift worker 41 33 15 6 4 0 1 75 10 5430
2020 Shift worker 33 37 13 12 3 0 2 71 16 86
2020 Non-shift worker 32 37 19 7 4 0 1 70 11 5106

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 69 17 4 0 0 0 10 95 0 105
2022 Non-shift worker 67 13 5 2 3 1 8 88 6 5430
2020 Shift worker 61 23 6 4 1 0 5 88 6 85
2020 Non-shift worker 67 17 6 2 2 1 5 90 4 5105
2019 Shift worker 74 14 2 3 3 0 4 92 6 94
2019 Non-shift worker 72 12 4 2 2 1 7 91 4 5196
2018 Shift worker 57 12 4 4 2 4 17 88 7 80
2018 Non-shift worker 67 16 6 3 3 1 6 88 6 4265

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 74 9 4 2 3 1 7 90 6 105
2022 Non-shift worker 73 10 4 3 3 2 6 90 6 5435
2020 Shift worker 77 7 4 3 2 2 4 89 6 85
2020 Non-shift worker 79 9 4 2 2 1 4 92 4 5097
2019 Shift worker 81 9 2 2 4 0 2 92 6 97
2019 Non-shift worker 72 11 6 4 3 1 3 87 7 5197
2018 Shift worker 63 9 7 1 3 4 12 86 5 79
2018 Non-shift worker 68 13 6 4 4 1 4 86 8 4251

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 72 13 5 2 1 0 6 91 4 105
2022 Non-shift worker 67 19 6 2 2 1 3 90 4 5425
2020 Shift worker 68 16 5 3 3 0 4 88 6 86
2020 Non-shift worker 69 19 6 2 1 0 2 91 3 5101
2019 Shift worker 69 14 9 2 3 0 3 86 5 97
2019 Non-shift worker 57 26 9 3 2 0 2 85 6 5182
2018 Shift worker 64 17 6 2 2 1 7 88 5 79
2018 Non-shift worker 56 26 10 4 2 1 1 84 6 4264

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 74 10 4 3 2 0 7 90 5 105
2022 Non-shift worker 64 17 8 4 5 1 3 83 8 5425
2020 Shift worker 76 11 5 2 3 0 2 89 6 86
2020 Non-shift worker 68 17 6 3 3 0 2 87 7 5111
2019 Shift worker 75 13 3 3 4 0 2 90 6 98
2019 Non-shift worker 60 19 9 5 5 0 2 81 9 5180
2018 Shift worker 69 11 2 3 5 1 8 88 9 80
2018 Non-shift worker 55 21 11 6 5 1 1 78 11 4258

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 66 10 2 1 1 1 20 95 2 105
2022 Non-shift worker 59 10 4 1 1 0 24 91 3 5425
2020 Shift worker 68 10 1 0 1 1 18 97 2 84
2020 Non-shift worker 59 11 4 1 1 0 23 92 3 5109
2019 Shift worker 72 5 5 1 0 0 17 93 1 97
2019 Non-shift worker 55 12 5 2 1 0 25 90 4 5161
2018 Shift worker 64 6 2 2 2 1 23 92 6 79
2018 Non-shift worker 50 12 5 2 1 1 29 88 5 4245

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 76 8 5 1 0 1 9 93 1 105
2022 Non-shift worker 69 15 5 1 1 1 7 91 3 5410
2020 Shift worker 74 16 3 1 2 0 4 94 3 86
2020 Non-shift worker 70 18 5 2 1 1 4 92 2 5132
2019 Shift worker 77 12 2 1 2 0 5 94 3 98
2019 Non-shift worker 68 17 6 2 1 0 5 91 3 5181
2018 Shift worker 66 18 2 3 2 1 8 93 6 79
2018 Non-shift worker 64 19 7 2 1 1 7 89 3 4246

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 68 7 5 5 11 2 2 78 17 105
2022 Non-shift worker 65 16 5 3 5 0 4 85 9 5435
2020 Shift worker 55 28 7 3 6 0 1 84 9 86
2020 Non-shift worker 65 18 7 4 4 0 2 85 8 5124
2019 Shift worker 66 12 5 4 8 0 4 82 13 98
2019 Non-shift worker 70 14 5 3 3 1 3 88 7 5199
2018 Shift worker 50 22 7 10 5 1 4 76 16 80
2018 Non-shift worker 66 16 6 3 4 1 5 86 7 4265

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 61 18 14 2 1 0 4 83 3 105
2022 Non-shift worker 48 26 14 4 4 1 4 78 8 5435
2020 Shift worker 51 30 12 2 1 0 3 84 4 86
2020 Non-shift worker 42 30 16 6 3 0 2 74 9 5137
2019 Shift worker 62 24 5 4 1 0 4 90 5 98
2019 Non-shift worker 52 27 12 4 2 0 2 82 6 5188
2018 Shift worker 51 24 8 5 5 1 6 81 10 80
2018 Non-shift worker 47 29 14 4 2 1 2 79 7 4261

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 21 35 35 9 0 0 0 56 9 105
2022 Non-shift worker 8 32 39 14 6 0 0 41 21 5455
2020 Shift worker 17 38 40 1 5 0 0 55 6 85
2020 Non-shift worker 11 33 36 15 5 0 0 44 20 5140
2019 Shift worker 26 40 25 8 2 0 0 66 9 98
2019 Non-shift worker 15 35 35 11 4 0 0 50 15 5236
2018 Shift worker 24 46 24 3 2 1 0 71 5 80
2018 Non-shift worker 13 33 36 13 5 0 0 47 17 4290

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 3 12 35 30 16 1 2 47 16 105
2022 Non-shift worker 9 20 41 20 9 0 0 29 29 5445
2020 Shift worker 4 13 38 35 9 0 0 45 17 86
2020 Non-shift worker 13 21 39 20 8 0 0 28 33 5127
2019 Shift worker 8 12 33 29 18 0 0 47 20 97
2019 Non-shift worker 9 16 40 24 10 0 0 34 26 5197
2018 Shift worker 7 6 26 29 31 1 0 61 13 80
2018 Non-shift worker 9 19 40 22 10 0 0 32 28 4235
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Shift worker 19 58 12 12 105
2022 Non-shift worker 21 62 16 1 5450
2020 Shift worker 28 47 23 2 85
2020 Non-shift worker 28 51 20 1 5148

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 58 42 20
2022 Non-shift worker 41 59 1155
2020 Shift worker 44 56 24
2020 Non-shift worker 34 66 1443

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 37 12 6 5 2 5 33 79 12 105
2022 Non-shift worker 42 17 10 5 5 3 19 75 13 5445
2020 Shift worker 39 17 12 6 4 3 19 72 12 86
2020 Non-shift worker 43 20 12 7 6 1 11 71 15 5140
2019 Shift worker 51 22 9 3 7 0 9 80 11 97
2019 Non-shift worker 37 19 15 9 11 1 7 61 22 5171
2018 Shift worker 41 16 8 5 5 8 16 75 14 80
2018 Non-shift worker 33 18 15 11 12 1 10 57 25 4276

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 13 61 4 12 3 0 7 79 16 20
2022 Non-shift worker 9 19 15 19 30 2 6 31 53 1155
2020 Shift worker 14 33 18 15 11 4 5 52 28 24
2020 Non-shift worker 11 21 17 21 23 1 5 34 47 1441

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Shift worker 4 70 11 5 11 0 0 74 16 20
2022 Non-shift worker 5 17 14 21 39 2 3 23 62 1150
2020 Shift worker 3 30 26 25 16 0 0 33 41 24
2020 Non-shift worker 6 16 16 23 36 1 3 23 61 1443
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