2022 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 36 14 9 18 0 0 59 27 1730
2022 Does not provide services to public 27 37 12 10 14 0 0 64 23 4870
2020 Provides services to public 26 36 14 11 13 0 0 62 24 2197
2020 Does not provide services to public 27 36 14 11 12 0 0 63 23 6385
2019 Provides services to public 24 35 16 11 14 0 0 59 25 2415
2019 Does not provide services to public 27 38 14 9 12 0 0 64 22 6125
2018 Provides services to public 22 36 14 13 15 0 0 58 28 1996
2018 Does not provide services to public 24 38 14 11 13 0 0 62 24 5202

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 28 14 15 26 0 0 45 41 1730
2022 Does not provide services to public 21 29 14 14 21 0 0 50 35 4875
2020 Provides services to public 18 29 16 16 21 0 0 47 37 2189
2020 Does not provide services to public 21 31 15 15 19 0 0 52 33 6381
2019 Provides services to public 16 29 16 18 20 0 0 45 39 2410
2019 Does not provide services to public 21 31 16 14 18 0 0 51 32 6106
2018 Provides services to public 14 29 17 15 25 0 0 43 40 1996
2018 Does not provide services to public 17 31 15 16 20 0 0 49 36 5201

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 35 12 6 9 0 0 73 15 1730
2022 Does not provide services to public 43 33 13 6 6 0 0 76 12 4870
2020 Provides services to public 45 33 12 4 7 0 0 77 11 2181
2020 Does not provide services to public 44 34 11 5 5 0 0 78 10 6353
2019 Provides services to public 41 35 11 5 7 0 0 77 12 2403
2019 Does not provide services to public 43 35 12 4 5 0 0 78 10 6077
2018 Provides services to public 40 38 12 5 6 0 0 77 11 1985
2018 Does not provide services to public 42 37 12 5 4 0 0 79 10 5180

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 39 15 7 10 0 0 68 17 1730
2022 Does not provide services to public 33 38 14 7 7 0 0 72 14 4875
2020 Provides services to public 35 37 15 6 6 0 0 72 12 2190
2020 Does not provide services to public 34 39 13 8 6 0 0 74 14 6382
2019 Provides services to public 31 39 15 7 7 0 0 70 14 2417
2019 Does not provide services to public 34 41 13 6 5 0 0 75 12 6113
2018 Provides services to public 29 40 17 7 7 0 0 69 14 2000
2018 Does not provide services to public 32 40 14 8 5 0 0 73 13 5205

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 25 17 17 24 1 0 41 42 1730
2022 Does not provide services to public 20 27 17 14 21 0 0 48 35 4870
2020 Provides services to public 20 26 19 15 19 0 0 46 35 2193
2020 Does not provide services to public 22 28 19 14 17 0 0 50 31 6372
2019 Provides services to public 17 25 21 16 21 1 0 42 37 2416
2019 Does not provide services to public 20 28 20 14 18 1 0 48 32 6124
2018 Provides services to public 15 23 22 16 23 0 0 39 40 2006
2018 Does not provide services to public 16 27 21 16 19 0 0 44 35 5184

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 27 19 16 22 0 0 43 38 1730
2022 Does not provide services to public 21 30 16 15 18 0 0 51 34 4870
2020 Provides services to public 20 28 20 15 16 0 0 48 31 2190
2020 Does not provide services to public 23 30 18 14 14 0 0 53 28 6344
2019 Provides services to public 17 28 20 15 19 0 0 46 34 2410
2019 Does not provide services to public 21 30 19 14 14 0 0 52 29 6095
2018 Provides services to public 15 27 21 17 20 0 0 42 36 2002
2018 Does not provide services to public 17 30 21 16 16 0 0 47 32 5156

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 21 19 14 23 5 1 40 39 1730
2022 Does not provide services to public 21 22 18 14 19 5 1 45 35 4870
2020 Provides services to public 23 21 20 14 18 3 1 46 33 2194
2020 Does not provide services to public 24 24 20 14 15 3 1 50 29 6380
2019 Provides services to public 19 21 21 14 20 3 1 42 36 2419
2019 Does not provide services to public 22 24 20 14 15 4 1 49 31 6121
2018 Provides services to public 18 20 20 17 22 2 0 40 39 2006
2018 Does not provide services to public 19 22 21 16 18 3 0 43 35 5192
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 31 20 7 8 2 4 64 16 1725
2022 Does not provide services to public 35 30 18 5 7 1 5 69 12 4870
2020 Provides services to public 35 29 19 6 7 1 3 67 13 2193
2020 Does not provide services to public 37 29 19 6 6 1 3 69 12 6385
2019 Provides services to public 31 30 21 7 7 1 2 63 15 2427
2019 Does not provide services to public 36 31 18 6 6 1 2 69 12 6128

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 33 13 10 13 1 1 62 24 1725
2022 Does not provide services to public 35 29 13 10 11 1 1 65 21 4865
2020 Provides services to public 34 31 14 10 10 1 0 65 20 2190
2020 Does not provide services to public 36 29 14 9 10 0 1 66 20 6389
2019 Provides services to public 31 31 15 11 11 1 0 62 22 2416
2019 Does not provide services to public 35 32 14 11 8 0 0 67 19 6085
2018 Provides services to public 27 31 17 13 12 0 0 58 25 2001
2018 Does not provide services to public 30 33 15 12 10 0 0 63 22 5179

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 29 15 9 13 0 1 63 22 1725
2022 Does not provide services to public 40 26 15 8 10 1 0 67 18 4870
2020 Provides services to public 37 28 15 8 10 1 1 67 18 2198
2020 Does not provide services to public 41 26 15 9 8 0 1 69 17 6396
2019 Provides services to public 35 31 15 9 10 0 0 66 18 2420
2019 Does not provide services to public 39 31 14 8 8 0 0 70 16 6123
2018 Provides services to public 29 29 17 11 13 0 0 59 25 2005
2018 Does not provide services to public 34 30 16 10 11 0 0 64 20 5183

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 25 15 13 26 4 0 44 40 1730
2022 Does not provide services to public 22 26 16 11 20 4 0 50 33 4875
2020 Provides services to public 22 25 17 15 18 3 0 49 34 2201
2020 Does not provide services to public 24 26 16 13 18 3 0 52 32 6401
2019 Provides services to public 17 26 17 14 22 3 0 45 38 2426
2019 Does not provide services to public 20 29 17 14 18 3 0 50 33 6111
2018 Provides services to public 14 26 17 15 25 3 0 41 42 2012
2018 Does not provide services to public 16 26 17 15 22 3 0 44 39 5205

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 21 16 15 30 2 0 37 46 1730
2022 Does not provide services to public 20 24 15 14 25 2 0 45 40 4875
2020 Provides services to public 20 24 17 17 21 1 0 44 39 2197
2020 Does not provide services to public 22 26 15 15 21 1 0 49 36 6383
2019 Provides services to public 16 25 17 16 25 1 0 41 42 2423
2019 Does not provide services to public 19 27 17 15 21 1 0 46 37 6095
2018 Provides services to public 12 23 18 18 28 1 0 36 46 2013
2018 Does not provide services to public 15 25 17 17 25 1 0 40 43 5195

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 19 19 16 31 3 0 31 49 1730
2022 Does not provide services to public 15 23 17 17 26 3 0 39 44 4870
2020 Provides services to public 15 23 18 19 23 2 0 39 42 2193
2020 Does not provide services to public 16 25 18 18 21 2 0 42 39 6379
2019 Provides services to public 12 23 19 17 26 2 0 36 44 2410
2019 Does not provide services to public 14 25 19 18 22 2 0 40 41 6082
2018 Provides services to public 9 20 21 19 29 2 0 30 49 2002
2018 Does not provide services to public 11 22 20 20 26 2 0 34 46 5194

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 21 16 18 31 2 0 33 50 1730
2022 Does not provide services to public 14 23 15 18 28 2 0 38 47 4865
2020 Provides services to public 15 24 16 17 26 1 0 40 44 2196
2020 Does not provide services to public 14 26 15 19 25 1 0 41 44 6393
2019 Provides services to public 12 22 17 19 29 1 0 35 49 2418
2019 Does not provide services to public 13 25 16 18 26 1 0 39 45 6087
2018 Provides services to public 9 21 18 20 32 1 0 30 52 2003
2018 Does not provide services to public 10 23 16 20 30 1 0 33 51 5190
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 25 16 14 28 0 0 41 43 1730
2022 Does not provide services to public 20 28 14 14 24 0 0 48 38 4875
2020 Provides services to public 17 30 16 16 21 0 0 47 37 2200
2020 Does not provide services to public 20 30 15 16 19 0 0 50 35 6384
2019 Provides services to public 15 29 16 19 21 0 0 44 40 2412
2019 Does not provide services to public 18 32 16 16 18 0 0 50 34 6113
2018 Provides services to public 14 25 17 15 29 0 0 39 44 2003
2018 Does not provide services to public 16 28 16 17 22 0 0 44 39 5193

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 43 13 11 10 0 0 65 22 1730
2022 Does not provide services to public 27 41 12 12 8 0 0 68 20 4870
2020 Provides services to public 23 41 16 12 8 0 0 64 20 2187
2020 Does not provide services to public 25 40 15 14 7 0 0 64 21 6360
2019 Provides services to public 20 41 16 14 9 0 0 61 22 2405
2019 Does not provide services to public 23 41 15 14 7 0 0 64 21 6082
2018 Provides services to public 20 40 17 12 10 0 0 60 22 2009
2018 Does not provide services to public 21 40 16 14 9 0 0 61 23 5202

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 31 15 10 15 1 1 59 26 1725
2022 Does not provide services to public 32 30 14 10 13 0 0 62 23 4875
2020 Provides services to public 33 30 14 11 11 0 0 63 22 2191
2020 Does not provide services to public 35 29 15 11 10 0 1 64 21 6385
2019 Provides services to public 30 31 17 11 11 0 0 61 23 2415
2019 Does not provide services to public 33 31 16 10 10 0 0 64 20 6118
2018 Provides services to public 24 33 15 12 15 0 0 57 27 2008
2018 Does not provide services to public 27 33 15 12 12 0 0 61 24 5187

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 34 12 19 19 0 0 51 38 1725
2022 Does not provide services to public 18 37 12 19 14 0 0 56 33 4865
2020 Provides services to public 19 38 14 17 12 0 0 56 29 2185
2020 Does not provide services to public 19 38 14 18 10 0 0 58 28 6375
2019 Provides services to public 16 40 12 19 13 0 0 56 32 2420
2019 Does not provide services to public 17 41 12 19 10 0 0 59 29 6113
2018 Provides services to public 13 47 11 19 11 0 0 60 30 2014
2018 Does not provide services to public 14 46 10 19 10 0 0 60 29 5213

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 29 15 8 13 1 1 63 21 1725
2022 Does not provide services to public 39 26 15 7 10 2 1 67 17 4865
2020 Provides services to public 37 27 16 7 10 1 2 66 17 2186
2020 Does not provide services to public 41 25 16 8 8 1 1 68 16 6382

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 25 20 15 24 2 0 39 40 1730
2022 Does not provide services to public 18 27 17 16 20 2 0 46 37 4875
2020 Provides services to public 15 27 19 16 21 2 0 43 37 2196
2020 Does not provide services to public 17 27 20 17 17 2 0 45 35 6381
2019 Provides services to public 13 24 19 17 25 2 0 38 43 2419
2019 Does not provide services to public 16 27 18 16 20 2 0 44 37 6112
2018 Provides services to public 10 23 20 19 26 1 0 34 46 2003
2018 Does not provide services to public 12 25 19 20 23 1 0 38 43 5194

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 24 19 8 10 2 4 61 18 1730
2022 Does not provide services to public 39 24 15 8 8 2 6 67 17 4875
2020 Provides services to public 39 23 18 9 7 1 4 65 16 2200
2020 Does not provide services to public 44 22 16 7 6 1 4 69 13 6396
2019 Provides services to public 37 24 19 9 7 1 4 64 16 2419
2019 Does not provide services to public 42 25 17 6 5 1 4 71 12 6112

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 21 17 10 14 2 5 56 27 1730
2022 Does not provide services to public 37 21 16 10 9 3 5 62 20 4870
2020 Provides services to public 32 22 18 12 11 2 4 57 24 2197
2020 Does not provide services to public 36 23 18 10 8 1 4 62 19 6384
2019 Provides services to public 29 22 19 12 12 2 4 54 25 2413
2019 Does not provide services to public 34 24 19 9 8 2 4 62 18 6113

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 15 8 5 12 3 5 73 18 1725
2022 Does not provide services to public 60 12 7 4 8 4 6 79 13 4870
2020 Provides services to public 58 13 8 6 8 3 4 76 15 2185
2020 Does not provide services to public 62 12 9 5 6 2 4 80 11 6372
2019 Provides services to public 53 13 11 6 9 4 5 72 16 2410
2019 Does not provide services to public 61 12 9 4 6 4 4 79 11 6082

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 14 8 5 7 3 10 76 14 1725
2022 Does not provide services to public 61 11 6 3 5 3 11 84 9 4865
2020 Provides services to public 57 16 8 5 6 3 7 80 12 2185
2020 Does not provide services to public 63 12 7 4 4 2 7 83 9 6371
2019 Provides services to public 57 12 9 4 7 4 8 78 12 2403
2019 Does not provide services to public 66 10 6 3 4 3 9 86 8 6093

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 33 14 13 21 2 2 50 35 1730
2022 Does not provide services to public 18 33 12 14 18 3 2 54 34 4870
2020 Provides services to public 17 27 16 15 22 2 2 45 38 2195
2020 Does not provide services to public 18 28 17 14 18 2 2 48 34 6396
2019 Provides services to public 14 28 18 13 24 1 1 43 38 2417
2019 Does not provide services to public 18 28 17 14 20 2 2 47 35 6125
2018 Provides services to public 14 26 18 16 23 1 1 41 41 2006
2018 Does not provide services to public 14 28 17 16 22 1 1 43 39 5194

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 31 15 17 21 0 0 46 39 1725
2022 Does not provide services to public 20 31 14 15 18 0 0 52 34 4870
2020 Provides services to public 18 33 16 16 17 0 0 51 33 2192
2020 Does not provide services to public 21 34 14 16 15 0 0 55 31 6370
2019 Provides services to public 15 32 15 17 19 0 0 48 37 2401
2019 Does not provide services to public 20 33 15 16 16 0 0 53 31 6089
2018 Provides services to public 15 30 15 18 22 0 0 45 40 2001
2018 Does not provide services to public 16 35 14 17 17 0 0 51 35 5197

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 27 18 16 20 0 0 45 36 1730
2022 Does not provide services to public 23 30 17 13 17 0 0 54 29 4870
2020 Provides services to public 21 30 17 14 17 0 0 51 31 2192
2020 Does not provide services to public 24 30 17 13 16 0 0 54 28 6382
2019 Provides services to public 19 28 19 14 19 1 0 47 34 2407
2019 Does not provide services to public 23 30 17 13 16 0 0 54 29 6105
2018 Provides services to public 17 29 17 16 22 0 0 45 38 1991
2018 Does not provide services to public 20 30 18 15 17 0 0 50 32 5173

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 28 18 18 19 0 0 45 37 1730
2022 Does not provide services to public 22 30 17 15 15 0 0 52 31 4875
2020 Provides services to public 19 33 19 16 14 0 0 52 30 2171
2020 Does not provide services to public 22 33 19 15 12 0 0 55 27 6310
2019 Provides services to public 16 33 21 16 14 0 0 49 30 2387
2019 Does not provide services to public 20 34 18 15 11 0 0 55 27 6031
2018 Provides services to public 15 28 19 17 21 0 0 43 38 1989
2018 Does not provide services to public 18 30 18 17 16 0 0 49 33 5188

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 28 20 16 23 3 1 40 40 1725
2022 Does not provide services to public 17 30 19 15 16 3 0 49 32 4875
2020 Provides services to public 14 33 19 16 16 3 0 48 33 2192
2020 Does not provide services to public 16 34 19 16 12 2 0 51 29 6390
2019 Provides services to public 10 30 22 17 18 3 0 41 36 2425
2019 Does not provide services to public 14 34 21 15 13 2 1 49 29 6126
2018 Provides services to public 11 25 24 15 22 2 0 37 38 2008
2018 Does not provide services to public 12 30 23 15 17 2 0 43 33 5192

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 33 13 14 17 0 1 55 32 1730
2022 Does not provide services to public 29 31 12 13 15 0 1 60 27 4870
2020 Provides services to public 26 31 15 13 14 0 0 58 27 2192
2020 Does not provide services to public 30 30 15 13 12 0 0 60 25 6388
2019 Provides services to public 24 30 15 14 15 1 1 55 29 2419
2019 Does not provide services to public 30 33 14 11 11 0 0 63 23 6120
2018 Provides services to public 22 32 16 14 15 0 0 54 30 2012
2018 Does not provide services to public 27 33 15 14 11 0 0 60 25 5192

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 34 18 9 6 1 2 65 16 1730
2022 Does not provide services to public 35 32 18 8 5 0 3 68 13 4880
2020 Provides services to public 31 34 20 8 6 0 1 66 13 2170
2020 Does not provide services to public 34 34 19 8 5 0 1 69 12 6349
2019 Provides services to public 29 30 23 9 7 0 1 61 16 2404
2019 Does not provide services to public 31 32 22 8 5 0 1 64 14 6069
2018 Provides services to public 27 34 21 9 7 0 2 62 16 2012
2018 Does not provide services to public 31 33 20 9 6 0 1 65 15 5213

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 22 12 7 14 3 10 62 24 1730
2022 Does not provide services to public 39 21 11 5 11 3 10 69 18 4865

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 34 37 29 1730
2022 Does not provide services to public 34 36 30 4875
2020 Provides services to public 20 47 33 2198
2020 Does not provide services to public 18 47 35 6405
2019 Provides services to public 20 45 35 2427
2019 Does not provide services to public 18 46 35 6131
2018 Provides services to public 18 46 36 2012
2018 Does not provide services to public 19 46 35 5220

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 16 31 27 11 6 9 580
2022 Does not provide services to public 18 34 26 9 7 7 1695
2020 Provides services to public 19 30 29 9 5 8 444
2020 Does not provide services to public 23 32 25 6 5 8 1215
2019 Provides services to public 20 32 23 14 5 6 489
2019 Does not provide services to public 21 31 24 6 9 9 1234
2018 Provides services to public 23 29 20 16 4 8 388
2018 Does not provide services to public 21 33 25 9 5 7 1097
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 36 13 9 11 0 0 66 21 1725
2022 Does not provide services to public 34 38 12 8 7 1 0 72 15 4865
2020 Provides services to public 32 37 14 8 8 0 0 70 16 2183
2020 Does not provide services to public 34 38 13 8 7 0 0 72 15 6357
2019 Provides services to public 28 37 16 9 9 1 0 66 18 2404
2019 Does not provide services to public 32 38 15 9 7 0 0 69 16 6099
2018 Provides services to public 28 38 17 9 7 1 0 67 17 1999
2018 Does not provide services to public 30 42 13 8 7 0 0 72 15 5207

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 35 19 13 16 1 0 52 29 1730
2022 Does not provide services to public 19 36 20 13 12 1 0 55 25 4865
2020 Provides services to public 20 36 18 14 11 1 0 57 25 2199
2020 Does not provide services to public 20 37 21 12 9 1 0 57 22 6395
2019 Provides services to public 18 35 23 12 11 1 0 53 23 2421
2019 Does not provide services to public 19 38 20 13 9 1 0 57 22 6115
2018 Provides services to public 15 36 22 15 12 0 0 51 27 2002
2018 Does not provide services to public 16 38 19 14 12 1 0 54 26 5194

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 31 30 11 6 1 3 18 51 1725
2022 Does not provide services to public 15 29 32 14 7 1 2 22 45 4865
2020 Provides services to public 21 29 30 14 6 1 1 20 50 2196
2020 Does not provide services to public 17 32 31 14 5 1 1 19 49 6391
2019 Provides services to public 19 29 31 14 5 1 1 19 50 2429
2019 Does not provide services to public 16 30 34 13 5 1 1 19 46 6119
2018 Provides services to public 18 32 33 11 4 0 1 16 51 2006
2018 Does not provide services to public 15 31 34 14 4 1 1 18 47 5204

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 27 29 12 6 2 4 19 51 1730
2022 Does not provide services to public 17 28 28 14 7 2 4 22 48 4865
2020 Provides services to public 21 26 27 15 7 2 2 23 49 2189
2020 Does not provide services to public 17 26 29 17 7 2 2 24 45 6371
2019 Provides services to public 22 27 26 15 6 2 2 22 51 2422
2019 Does not provide services to public 19 27 30 15 6 2 2 22 47 6097
2018 Provides services to public 23 27 29 11 5 2 2 16 53 1997
2018 Does not provide services to public 21 28 28 13 6 2 2 19 51 5187

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 16 32 24 10 2 6 37 29 1725
2022 Does not provide services to public 8 15 30 25 14 1 7 43 25 4855
2020 Provides services to public 9 14 33 28 13 1 2 42 23 2178
2020 Does not provide services to public 7 13 33 29 13 1 4 44 21 6358
2019 Provides services to public 10 17 34 24 10 1 3 36 29 2414
2019 Does not provide services to public 8 16 35 25 12 1 3 39 24 6092
2018 Provides services to public 11 16 36 24 8 1 4 33 29 1990
2018 Does not provide services to public 9 16 35 25 10 1 3 37 26 5169

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 24 26 13 7 2 4 21 51 1725
2022 Does not provide services to public 18 25 26 15 10 1 4 27 45 4860
2020 Provides services to public 22 24 28 16 8 1 1 24 47 2192
2020 Does not provide services to public 18 23 29 18 9 1 2 28 42 6366
2019 Provides services to public 26 25 24 14 7 1 2 22 53 2420
2019 Does not provide services to public 21 26 28 15 8 1 2 24 48 6107
2018 Provides services to public 30 27 25 11 5 1 2 16 58 2001
2018 Does not provide services to public 27 27 26 12 6 1 2 19 55 5183

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 25 25 15 7 3 4 24 49 1725
2022 Does not provide services to public 17 22 26 17 10 4 5 30 42 4865
2020 Provides services to public 16 21 27 22 11 2 1 34 38 2185
2020 Does not provide services to public 13 20 27 24 13 2 2 38 34 6370
2019 Provides services to public 23 21 26 17 9 2 2 27 46 2416
2019 Does not provide services to public 18 23 28 18 10 2 2 29 42 6096
2018 Provides services to public 21 25 27 18 6 1 2 25 47 2002
2018 Does not provide services to public 17 24 25 20 9 2 3 30 43 5169

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 24 30 13 6 3 4 20 48 1725
2022 Does not provide services to public 18 25 29 14 8 2 4 23 46 4870
2020 Provides services to public 19 26 30 15 7 2 2 24 46 2189
2020 Does not provide services to public 16 24 30 16 8 2 3 26 42 6374
2019 Provides services to public 21 25 29 14 7 2 2 22 48 2422
2019 Does not provide services to public 18 25 31 14 8 2 2 23 45 6099
2018 Provides services to public 24 28 28 11 5 2 3 17 54 2004
2018 Does not provide services to public 20 28 28 13 6 2 2 20 50 5188

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 19 33 19 11 2 3 31 34 1730
2022 Does not provide services to public 9 16 34 23 13 1 4 38 27 4865
2020 Provides services to public 9 19 34 26 10 1 1 37 28 2192
2020 Does not provide services to public 7 16 33 29 13 1 2 43 24 6386
2019 Provides services to public 12 18 33 26 9 1 2 36 30 2423
2019 Does not provide services to public 9 17 32 27 12 1 2 40 27 6109

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 22 18 23 27 2 0 30 51 1730
2022 Does not provide services to public 10 24 19 23 23 1 0 34 47 4870
2020 Provides services to public 11 26 20 23 18 1 0 37 42 2184
2020 Does not provide services to public 11 29 21 22 17 1 0 40 39 6373
2019 Provides services to public 8 23 20 25 23 1 0 31 48 2412
2019 Does not provide services to public 9 26 20 24 19 1 0 36 44 6105

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 27 29 12 13 18 1 0 56 31 1725
2022 Does not provide services to public 32 28 11 13 15 1 0 61 28 4870
2020 Provides services to public 25 30 13 14 16 0 0 56 30 2187
2020 Does not provide services to public 29 29 13 14 14 0 0 59 28 6384
2019 Provides services to public 23 29 15 16 16 1 0 52 32 2412
2019 Does not provide services to public 30 30 12 14 13 1 0 60 27 6107
2018 Provides services to public 20 29 15 16 20 0 0 49 36 1995
2018 Does not provide services to public 25 29 13 16 16 0 0 55 32 5194

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 29 33 12 12 13 0 1 63 25 1720
2022 Does not provide services to public 33 35 12 11 9 0 0 68 21 4870
2020 Provides services to public 28 36 12 13 10 0 0 65 23 2189
2020 Does not provide services to public 31 36 13 13 7 0 0 67 20 6373
2019 Provides services to public 23 37 14 16 10 0 0 60 26 2409
2019 Does not provide services to public 31 37 13 12 7 0 0 68 19 6109
2018 Provides services to public 19 37 17 14 12 0 0 56 26 1997
2018 Does not provide services to public 25 38 15 13 9 0 0 63 22 5187

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 38 18 9 10 1 1 61 20 1725
2022 Does not provide services to public 29 36 17 9 7 1 0 66 16 4870
2020 Provides services to public 23 38 21 9 8 1 0 62 17 2178
2020 Does not provide services to public 28 38 17 9 6 1 0 68 15 6357
2019 Provides services to public 22 37 20 11 9 1 0 60 20 2409
2019 Does not provide services to public 27 40 18 9 6 1 0 67 15 6106
2018 Provides services to public 17 40 21 9 11 1 0 59 20 2001
2018 Does not provide services to public 22 40 20 9 8 1 0 63 17 5193

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 32 18 12 18 2 0 51 31 1730
2022 Does not provide services to public 23 31 16 12 14 2 0 56 27 4865
2020 Provides services to public 21 33 19 12 13 1 0 55 25 2192
2020 Does not provide services to public 23 34 18 13 10 2 0 58 23 6363
2019 Provides services to public 19 33 21 12 13 2 0 53 25 2411
2019 Does not provide services to public 23 36 18 11 10 1 0 60 21 6095
2018 Provides services to public 22 35 20 10 11 1 0 58 21 2006
2018 Does not provide services to public 23 39 19 10 8 1 0 63 18 5179

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 35 17 8 9 6 1 63 19 1730
2022 Does not provide services to public 25 35 18 7 6 6 1 66 14 4865
2020 Provides services to public 26 32 20 10 9 2 1 60 20 2187
2020 Does not provide services to public 27 34 21 8 7 3 1 63 15 6381
2019 Provides services to public 25 34 21 7 10 2 1 61 17 2411
2019 Does not provide services to public 28 37 19 7 6 2 1 66 14 6101
2018 Provides services to public 25 35 21 7 9 2 0 62 16 2005
2018 Does not provide services to public 27 39 20 6 6 1 0 67 13 5199

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 35 13 12 16 0 0 58 29 1730
2022 Does not provide services to public 29 36 12 12 12 0 0 65 23 4875
2020 Provides services to public 30 34 13 11 12 0 0 64 23 2191
2020 Does not provide services to public 33 34 13 10 9 0 0 67 19 6373
2019 Provides services to public 25 34 16 10 14 1 0 60 24 2420
2019 Does not provide services to public 31 35 14 10 10 0 0 66 19 6115
2018 Provides services to public 22 37 17 10 14 0 0 59 24 2004
2018 Does not provide services to public 26 38 15 10 10 0 0 64 21 5179

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 30 13 9 12 3 3 64 23 1730
2022 Does not provide services to public 35 27 13 8 10 3 3 66 20 4880

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 29 13 10 12 4 3 63 23 1725
2022 Does not provide services to public 35 26 14 9 9 4 3 66 19 4875

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 26 22 10 7 11 3 55 20 1725
2022 Does not provide services to public 24 26 23 8 6 12 2 57 16 4875
2020 Provides services to public 26 31 23 8 8 4 1 60 17 2187
2020 Does not provide services to public 27 34 22 7 6 3 1 63 14 6393

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 31 12 9 13 5 3 63 24 1725
2022 Does not provide services to public 33 30 12 9 9 5 3 67 20 4860
2020 Provides services to public 31 31 14 11 11 2 1 63 23 2185
2020 Does not provide services to public 32 32 14 9 9 2 2 67 19 6370

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 13 24 7 13 31 6 30 32 1725
2022 Does not provide services to public 7 13 26 6 10 33 5 32 26 4860

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 3 4 18 17 54 4 0 7 74 85
2022 Does not provide services to public 2 6 17 17 47 10 0 10 71 175
2020 Provides services to public 3 4 16 20 53 2 1 8 76 94
2020 Does not provide services to public 1 4 17 21 49 6 1 6 75 192

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 24 20 15 23 3 2 39 40 1725
2022 Does not provide services to public 16 27 18 15 18 4 2 46 35 4870
2020 Provides services to public 14 28 19 17 18 2 1 44 37 2198
2020 Does not provide services to public 16 28 20 16 15 2 2 46 33 6396
2019 Provides services to public 14 26 21 16 20 2 1 41 37 2417
2019 Does not provide services to public 18 29 18 16 15 2 1 49 32 6110
2018 Provides services to public 9 28 19 18 23 2 1 39 42 2005
2018 Does not provide services to public 12 29 19 18 19 2 1 42 38 5196

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 34 14 13 18 2 1 54 31 1730
2022 Does not provide services to public 23 32 15 14 14 2 1 56 28 4870
2020 Provides services to public 23 35 15 13 13 1 0 58 27 2193
2020 Does not provide services to public 25 34 15 12 11 2 1 60 24 6395
2019 Provides services to public 19 33 17 13 15 1 1 54 29 2415
2019 Does not provide services to public 24 35 16 13 10 1 0 60 24 6117
2018 Provides services to public 19 35 17 15 14 1 0 54 29 2008
2018 Does not provide services to public 23 37 15 12 12 1 1 60 24 5193

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 29 20 12 21 1 0 46 34 1725
2022 Does not provide services to public 19 30 20 13 16 1 0 50 30 4865
2020 Provides services to public 20 32 20 13 14 1 0 52 27 2191
2020 Does not provide services to public 22 31 21 13 13 1 0 54 26 6380
2019 Provides services to public 16 29 20 15 17 1 0 46 33 2419
2019 Does not provide services to public 20 33 20 13 14 1 0 53 27 6103
2018 Provides services to public 16 32 20 15 17 0 0 48 32 1998
2018 Does not provide services to public 18 33 19 15 14 0 0 52 29 5190

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 23 15 15 28 5 1 38 45 1730
2022 Does not provide services to public 15 23 16 17 23 5 1 40 42 4875
2020 Provides services to public 16 23 17 18 22 3 1 40 42 2196
2020 Does not provide services to public 16 24 16 17 21 4 1 42 40 6386
2019 Provides services to public 12 22 18 18 26 3 1 36 46 2420
2019 Does not provide services to public 14 25 17 16 22 4 1 41 40 6107
2018 Provides services to public 12 23 17 17 29 2 0 36 47 2006
2018 Does not provide services to public 12 24 18 19 24 3 1 37 44 5202

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 44 7 16 13 0 0 64 29 1730
2022 Does not provide services to public 24 47 6 15 9 0 0 71 24 4875
2020 Provides services to public 21 46 9 16 7 0 0 67 23 2202
2020 Does not provide services to public 23 49 7 15 5 0 0 73 21 6400

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 22 32 10 17 19 0 0 54 36 1725
2022 Does not provide services to public 28 34 9 16 13 0 1 62 28 4870
2020 Provides services to public 23 35 10 19 12 0 0 58 31 2202
2020 Does not provide services to public 27 37 11 17 8 0 0 64 25 6393
2019 Provides services to public 23 34 11 17 15 0 0 57 32 2420
2019 Does not provide services to public 28 36 10 16 10 0 0 64 26 6122

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 35 13 15 17 0 0 54 32 1720
2022 Does not provide services to public 25 37 12 14 12 0 0 62 26 4865
2020 Provides services to public 23 36 14 16 11 0 0 59 27 2179
2020 Does not provide services to public 26 38 12 16 9 0 0 64 25 6366
2019 Provides services to public 21 36 13 16 13 0 0 57 30 2400
2019 Does not provide services to public 25 38 12 15 9 0 0 63 25 6099

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 29 5 3 2 1 1 90 5 1730
2022 Does not provide services to public 68 24 4 2 2 0 1 92 4 4870
2020 Provides services to public 69 22 4 2 2 0 1 92 4 2193
2020 Does not provide services to public 70 21 4 2 1 0 1 92 3 6375

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 72 14 5 1 3 1 3 90 5 1730
2022 Does not provide services to public 78 11 4 1 3 0 4 92 4 4875
2019 Provides services to public 73 13 6 1 4 1 2 89 5 2413
2019 Does not provide services to public 78 12 5 1 2 0 3 92 2 6101

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 15 8 6 10 20 8 68 21 1725
2022 Does not provide services to public 29 14 8 6 8 24 10 66 21 4875
2020 Provides services to public 30 14 10 7 12 19 7 61 26 2196
2020 Does not provide services to public 26 14 11 7 10 21 10 59 26 6392
2019 Provides services to public 30 14 10 8 14 19 6 58 28 2422
2019 Does not provide services to public 28 15 11 8 10 21 6 59 26 6130

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 1730
2022 Does not provide services to public 25 75 4870
2020 Provides services to public 27 73 2194
2020 Does not provide services to public 23 77 6385
2019 Provides services to public 31 69 2414
2019 Does not provide services to public 24 76 6118
2018 Provides services to public 36 64 2005
2018 Does not provide services to public 30 70 5210

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 57 43 425
2022 Does not provide services to public 55 45 955
2020 Provides services to public 60 40 482
2020 Does not provide services to public 56 44 1192
2019 Provides services to public 57 43 630
2019 Does not provide services to public 57 43 1301
2018 Provides services to public 59 41 598
2018 Does not provide services to public 56 44 1323

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 59 41 425
2022 Does not provide services to public 58 42 955
2020 Provides services to public 59 41 482
2020 Does not provide services to public 62 38 1192
2019 Provides services to public 67 33 630
2019 Does not provide services to public 63 37 1301
2018 Provides services to public 69 31 598
2018 Does not provide services to public 63 37 1323

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 425
2022 Does not provide services to public 9 91 955
2020 Provides services to public 7 93 482
2020 Does not provide services to public 10 90 1192
2019 Provides services to public 11 89 630
2019 Does not provide services to public 11 89 1301
2018 Provides services to public 8 92 598
2018 Does not provide services to public 11 89 1323

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 425
2022 Does not provide services to public 30 70 955
2020 Provides services to public 31 69 482
2020 Does not provide services to public 29 71 1192
2019 Provides services to public 37 63 630
2019 Does not provide services to public 32 68 1301
2018 Provides services to public 39 61 598
2018 Does not provide services to public 31 69 1323

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 425
2022 Does not provide services to public 9 91 955
2020 Provides services to public 9 91 482
2020 Does not provide services to public 12 88 1192
2019 Provides services to public 13 87 630
2019 Does not provide services to public 10 90 1301
2018 Provides services to public 11 89 598
2018 Does not provide services to public 8 92 1323

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 425
2022 Does not provide services to public 6 94 955
2020 Provides services to public 17 83 482
2020 Does not provide services to public 8 92 1192
2019 Provides services to public 18 82 630
2019 Does not provide services to public 8 92 1301
2018 Provides services to public 16 84 598
2018 Does not provide services to public 8 92 1323

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 425
2022 Does not provide services to public 4 96 955
2020 Provides services to public 3 97 482
2020 Does not provide services to public 3 97 1192
2019 Provides services to public 7 93 630
2019 Does not provide services to public 5 95 1301
2018 Provides services to public 7 93 598
2018 Does not provide services to public 4 96 1323

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 45 55 425
2022 Does not provide services to public 40 60 955
2020 Provides services to public 46 54 482
2020 Does not provide services to public 41 59 1192
2019 Provides services to public 49 51 622
2019 Does not provide services to public 44 56 1284
2018 Provides services to public 47 53 599
2018 Does not provide services to public 43 57 1324

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 425
2022 Does not provide services to public 38 62 955
2020 Provides services to public 44 56 482
2020 Does not provide services to public 39 61 1192
2019 Provides services to public 43 57 622
2019 Does not provide services to public 38 62 1284
2018 Provides services to public 45 55 599
2018 Does not provide services to public 37 63 1324

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 52 48 425
2022 Does not provide services to public 51 49 955
2020 Provides services to public 49 51 482
2020 Does not provide services to public 52 48 1192
2019 Provides services to public 55 45 622
2019 Does not provide services to public 48 52 1284
2018 Provides services to public 54 46 599
2018 Does not provide services to public 51 49 1324

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 52 48 425
2022 Does not provide services to public 43 57 955
2020 Provides services to public 46 54 482
2020 Does not provide services to public 45 55 1192
2019 Provides services to public 48 52 622
2019 Does not provide services to public 44 56 1284
2018 Provides services to public 46 54 599
2018 Does not provide services to public 44 56 1324

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 425
2022 Does not provide services to public 32 68 955
2020 Provides services to public 33 67 482
2020 Does not provide services to public 33 67 1192
2019 Provides services to public 34 66 622
2019 Does not provide services to public 33 67 1284
2018 Provides services to public 38 62 599
2018 Does not provide services to public 36 64 1324

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 68 32 425
2022 Does not provide services to public 61 39 955
2020 Provides services to public 65 35 482
2020 Does not provide services to public 60 40 1192
2019 Provides services to public 64 36 622
2019 Does not provide services to public 60 40 1284
2018 Provides services to public 72 28 599
2018 Does not provide services to public 64 36 1324

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 425
2022 Does not provide services to public 43 57 955
2020 Provides services to public 50 50 482
2020 Does not provide services to public 49 51 1192
2019 Provides services to public 50 50 622
2019 Does not provide services to public 44 56 1284
2018 Provides services to public 52 48 599
2018 Does not provide services to public 45 55 1324

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 425
2022 Does not provide services to public 5 95 955
2020 Provides services to public 7 93 482
2020 Does not provide services to public 6 94 1192
2019 Provides services to public 8 92 622
2019 Does not provide services to public 7 93 1284
2018 Provides services to public 10 90 599
2018 Does not provide services to public 6 94 1324

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 425
2022 Does not provide services to public 14 86 955
2020 Provides services to public 15 85 482
2020 Does not provide services to public 14 86 1192
2019 Provides services to public 18 82 622
2019 Does not provide services to public 15 85 1284
2018 Provides services to public 19 81 599
2018 Does not provide services to public 16 84 1324

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 425
2022 Does not provide services to public 21 79 955
2020 Provides services to public 24 76 482
2020 Does not provide services to public 21 79 1192
2019 Provides services to public 27 73 622
2019 Does not provide services to public 21 79 1284
2018 Provides services to public 26 74 599
2018 Does not provide services to public 20 80 1324

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 59 41 425
2022 Does not provide services to public 58 42 955
2020 Provides services to public 58 42 482
2020 Does not provide services to public 60 40 1192
2019 Provides services to public 60 40 622
2019 Does not provide services to public 52 48 1284
2018 Provides services to public 60 40 599
2018 Does not provide services to public 53 47 1324

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 425
2022 Does not provide services to public 31 69 955
2020 Provides services to public 37 63 482
2020 Does not provide services to public 33 67 1192
2019 Provides services to public 38 62 622
2019 Does not provide services to public 35 65 1284
2018 Provides services to public 38 62 599
2018 Does not provide services to public 37 63 1324

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 425
2022 Does not provide services to public 17 83 955
2020 Provides services to public 18 82 482
2020 Does not provide services to public 18 82 1192
2019 Provides services to public 21 79 622
2019 Does not provide services to public 19 81 1284
2018 Provides services to public 18 82 599
2018 Does not provide services to public 15 85 1324

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 425
2022 Does not provide services to public 42 58 955
2020 Provides services to public 47 53 482
2020 Does not provide services to public 45 55 1192
2019 Provides services to public 48 52 615
2019 Does not provide services to public 44 56 1276
2018 Provides services to public 45 55 599
2018 Does not provide services to public 44 56 1321

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 425
2022 Does not provide services to public 25 75 955
2020 Provides services to public 30 70 482
2020 Does not provide services to public 27 73 1192
2019 Provides services to public 30 70 615
2019 Does not provide services to public 30 70 1276
2018 Provides services to public 29 71 599
2018 Does not provide services to public 31 69 1321

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 425
2022 Does not provide services to public 5 95 955
2020 Provides services to public 6 94 482
2020 Does not provide services to public 7 93 1192
2019 Provides services to public 11 89 615
2019 Does not provide services to public 7 93 1276
2018 Provides services to public 9 91 599
2018 Does not provide services to public 6 94 1321

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 425
2022 Does not provide services to public 26 74 955
2020 Provides services to public 27 73 482
2020 Does not provide services to public 28 72 1192
2019 Provides services to public 33 67 615
2019 Does not provide services to public 29 71 1276
2018 Provides services to public 32 68 599
2018 Does not provide services to public 27 73 1321

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 425
2022 Does not provide services to public 13 87 955
2020 Provides services to public 15 85 482
2020 Does not provide services to public 14 86 1192
2019 Provides services to public 14 86 615
2019 Does not provide services to public 14 86 1276
2018 Provides services to public 13 87 599
2018 Does not provide services to public 14 86 1321

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 425
2022 Does not provide services to public 11 89 955
2020 Provides services to public 9 91 482
2020 Does not provide services to public 10 90 1192
2019 Provides services to public 14 86 615
2019 Does not provide services to public 11 89 1276
2018 Provides services to public 11 89 599
2018 Does not provide services to public 9 91 1321

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 425
2022 Does not provide services to public 13 87 955
2020 Provides services to public 18 82 482
2020 Does not provide services to public 17 83 1192
2019 Provides services to public 21 79 615
2019 Does not provide services to public 19 81 1276
2018 Provides services to public 21 79 599
2018 Does not provide services to public 18 82 1321

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 425
2022 Does not provide services to public 10 90 955
2020 Provides services to public 13 87 482
2020 Does not provide services to public 10 90 1192
2019 Provides services to public 15 85 615
2019 Does not provide services to public 14 86 1276
2018 Provides services to public 14 86 599
2018 Does not provide services to public 14 86 1321

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 425
2022 Does not provide services to public 33 67 955
2020 Provides services to public 29 71 482
2020 Does not provide services to public 30 70 1192
2019 Provides services to public 23 77 615
2019 Does not provide services to public 27 73 1276
2018 Provides services to public 26 74 599
2018 Does not provide services to public 27 73 1321

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 375
2022 Does not provide services to public 9 91 865
2020 Provides services to public 9 91 446
2020 Does not provide services to public 9 91 1085
2019 Provides services to public 12 88 536
2019 Does not provide services to public 11 89 1148
2018 Provides services to public 11 89 532
2018 Does not provide services to public 11 89 1213

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 375
2022 Does not provide services to public 15 85 865
2020 Provides services to public 14 86 446
2020 Does not provide services to public 14 86 1085
2019 Provides services to public 15 85 536
2019 Does not provide services to public 15 85 1148
2018 Provides services to public 12 88 532
2018 Does not provide services to public 15 85 1213

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 375
2022 Does not provide services to public 7 93 865
2020 Provides services to public 10 90 446
2020 Does not provide services to public 9 91 1085
2019 Provides services to public 9 91 536
2019 Does not provide services to public 9 91 1148
2018 Provides services to public 9 91 532
2018 Does not provide services to public 9 91 1213

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 375
2022 Does not provide services to public 6 94 865
2020 Provides services to public 5 95 446
2020 Does not provide services to public 6 94 1085
2019 Provides services to public 4 96 536
2019 Does not provide services to public 6 94 1148
2018 Provides services to public 5 95 532
2018 Does not provide services to public 7 93 1213

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 375
2022 Does not provide services to public 5 95 865
2020 Provides services to public 9 91 446
2020 Does not provide services to public 8 92 1085
2019 Provides services to public 7 93 536
2019 Does not provide services to public 7 93 1148
2018 Provides services to public 7 93 532
2018 Does not provide services to public 7 93 1213

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 375
2022 Does not provide services to public 6 94 865
2020 Provides services to public 6 94 446
2020 Does not provide services to public 5 95 1085
2019 Provides services to public 8 92 536
2019 Does not provide services to public 6 94 1148
2018 Provides services to public 7 93 532
2018 Does not provide services to public 7 93 1213

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 375
2022 Does not provide services to public 6 94 865
2020 Provides services to public 4 96 446
2020 Does not provide services to public 5 95 1085
2019 Provides services to public 5 95 536
2019 Does not provide services to public 6 94 1148
2018 Provides services to public 8 92 532
2018 Does not provide services to public 4 96 1213

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 375
2022 Does not provide services to public 12 88 865
2020 Provides services to public 16 84 446
2020 Does not provide services to public 11 89 1085
2019 Provides services to public 8 92 536
2019 Does not provide services to public 11 89 1148
2018 Provides services to public 11 89 532
2018 Does not provide services to public 10 90 1213

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 375
2022 Does not provide services to public 10 90 865
2020 Provides services to public 15 85 446
2020 Does not provide services to public 13 87 1085
2019 Provides services to public 14 86 536
2019 Does not provide services to public 14 86 1148
2018 Provides services to public 16 84 532
2018 Does not provide services to public 11 89 1213

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 375
2022 Does not provide services to public 34 66 865
2020 Provides services to public 37 63 446
2020 Does not provide services to public 41 59 1085
2019 Provides services to public 40 60 536
2019 Does not provide services to public 35 65 1148
2018 Provides services to public 39 61 532
2018 Does not provide services to public 38 62 1213

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 375
2022 Does not provide services to public 12 88 865
2020 Provides services to public 9 91 446
2020 Does not provide services to public 14 86 1085
2019 Provides services to public 14 86 536
2019 Does not provide services to public 12 88 1148
2018 Provides services to public 14 86 532
2018 Does not provide services to public 11 89 1213

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 55 45 375
2022 Does not provide services to public 54 46 865
2020 Provides services to public 53 47 446
2020 Does not provide services to public 56 44 1085
2019 Provides services to public 54 46 536
2019 Does not provide services to public 51 49 1148
2018 Provides services to public 52 48 532
2018 Does not provide services to public 52 48 1213

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 375
2022 Does not provide services to public 3 97 865
2020 Provides services to public 2 98 446
2020 Does not provide services to public 3 97 1085
2019 Provides services to public 5 95 536
2019 Does not provide services to public 2 98 1148
2018 Provides services to public 5 95 532
2018 Does not provide services to public 2 98 1213

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 64 36 375
2022 Does not provide services to public 66 34 865
2020 Provides services to public 62 38 446
2020 Does not provide services to public 65 35 1085
2019 Provides services to public 61 39 536
2019 Does not provide services to public 64 36 1148
2018 Provides services to public 61 39 532
2018 Does not provide services to public 65 35 1213

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 375
2022 Does not provide services to public 2 98 865

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 375
2022 Does not provide services to public 16 84 865
2020 Provides services to public 19 81 446
2020 Does not provide services to public 13 87 1085
2019 Provides services to public 12 88 536
2019 Does not provide services to public 14 86 1148
2018 Provides services to public 15 85 532
2018 Does not provide services to public 14 86 1213

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 15 17 12 23 16 6 32 45 1730
2022 Does not provide services to public 10 15 16 12 19 21 6 34 43 4870
2020 Provides services to public 12 19 20 14 19 12 3 36 40 2194
2020 Does not provide services to public 13 19 20 14 17 13 3 38 37 6395
2019 Provides services to public 10 18 20 15 25 9 3 32 45 2424
2019 Does not provide services to public 12 20 21 15 18 12 3 37 38 6137
2018 Provides services to public 8 19 23 16 25 7 1 30 45 2007
2018 Does not provide services to public 9 20 22 16 22 8 2 32 43 5207

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 24 17 13 22 7 2 44 37 1725
2022 Does not provide services to public 18 25 17 14 17 8 1 47 34 4865
2020 Provides services to public 19 26 19 14 17 4 0 47 32 2195
2020 Does not provide services to public 20 28 19 13 14 4 1 51 29 6381
2019 Provides services to public 17 27 19 15 18 3 1 45 35 2419
2019 Does not provide services to public 21 28 20 12 15 3 0 51 28 6122
2018 Provides services to public 15 28 21 15 19 2 0 44 35 2007
2018 Does not provide services to public 17 29 20 14 17 2 0 47 33 5196

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 1725
2022 Does not provide services to public 15 85 4865
2020 Provides services to public 18 82 2190
2020 Does not provide services to public 13 87 6381
2019 Provides services to public 17 83 2414
2019 Does not provide services to public 13 87 6111
2018 Provides services to public 19 81 2004
2018 Does not provide services to public 13 87 5198

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 270
2022 Does not provide services to public 39 61 580
2020 Provides services to public 46 54 296
2020 Does not provide services to public 44 56 644
2019 Provides services to public 49 51 336
2019 Does not provide services to public 45 55 622
2018 Provides services to public 50 50 286
2018 Does not provide services to public 39 61 542

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 75 25 270
2022 Does not provide services to public 73 27 580
2020 Provides services to public 73 27 296
2020 Does not provide services to public 76 24 644
2019 Provides services to public 81 19 336
2019 Does not provide services to public 76 24 622
2018 Provides services to public 74 26 286
2018 Does not provide services to public 74 26 542

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 270
2022 Does not provide services to public 6 94 580
2020 Provides services to public 4 96 296
2020 Does not provide services to public 8 92 644
2019 Provides services to public 5 95 336
2019 Does not provide services to public 8 92 622
2018 Provides services to public 4 96 286
2018 Does not provide services to public 4 96 542

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 270
2022 Does not provide services to public 22 78 580
2020 Provides services to public 24 76 296
2020 Does not provide services to public 20 80 644
2019 Provides services to public 25 75 336
2019 Does not provide services to public 23 77 622
2018 Provides services to public 28 72 286
2018 Does not provide services to public 20 80 542

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 270
2022 Does not provide services to public 10 90 580
2020 Provides services to public 10 90 296
2020 Does not provide services to public 14 86 644
2019 Provides services to public 12 88 336
2019 Does not provide services to public 11 89 622
2018 Provides services to public 13 87 286
2018 Does not provide services to public 10 90 542

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 270
2022 Does not provide services to public 8 92 580
2020 Provides services to public 13 87 296
2020 Does not provide services to public 8 92 644
2019 Provides services to public 13 87 336
2019 Does not provide services to public 7 93 622
2018 Provides services to public 14 86 286
2018 Does not provide services to public 6 94 542

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 270
2022 Does not provide services to public 10 90 580
2020 Provides services to public 8 92 296
2020 Does not provide services to public 7 93 644
2019 Provides services to public 10 90 336
2019 Does not provide services to public 8 92 622
2018 Provides services to public 7 93 286
2018 Does not provide services to public 9 91 542

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 270
2022 Does not provide services to public 34 66 580
2020 Provides services to public 38 62 296
2020 Does not provide services to public 31 69 644
2019 Provides services to public 39 61 330
2019 Does not provide services to public 36 64 607
2018 Provides services to public 38 62 287
2018 Does not provide services to public 34 66 542

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 270
2022 Does not provide services to public 22 78 580
2020 Provides services to public 20 80 296
2020 Does not provide services to public 17 83 644
2019 Provides services to public 25 75 330
2019 Does not provide services to public 23 77 607
2018 Provides services to public 26 74 287
2018 Does not provide services to public 21 79 542

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 270
2022 Does not provide services to public 19 81 580
2020 Provides services to public 26 74 296
2020 Does not provide services to public 20 80 644
2019 Provides services to public 26 74 330
2019 Does not provide services to public 23 77 607
2018 Provides services to public 24 76 287
2018 Does not provide services to public 22 78 542

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 270
2022 Does not provide services to public 10 90 580
2020 Provides services to public 9 91 296
2020 Does not provide services to public 8 92 644
2019 Provides services to public 12 88 330
2019 Does not provide services to public 9 91 607
2018 Provides services to public 11 89 287
2018 Does not provide services to public 7 93 542

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 270
2022 Does not provide services to public 20 80 580
2020 Provides services to public 19 81 296
2020 Does not provide services to public 21 79 644
2019 Provides services to public 26 74 330
2019 Does not provide services to public 20 80 607
2018 Provides services to public 18 82 287
2018 Does not provide services to public 18 82 542

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 270
2022 Does not provide services to public 31 69 580
2020 Provides services to public 34 66 296
2020 Does not provide services to public 33 67 644
2019 Provides services to public 37 63 330
2019 Does not provide services to public 35 65 607
2018 Provides services to public 35 65 287
2018 Does not provide services to public 33 67 542

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 270
2022 Does not provide services to public 5 95 580
2020 Provides services to public 6 94 296
2020 Does not provide services to public 9 91 644
2019 Provides services to public 6 94 330
2019 Does not provide services to public 6 94 607
2018 Provides services to public 11 89 287
2018 Does not provide services to public 6 94 542

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 270
2022 Does not provide services to public 4 96 580
2020 Provides services to public 3 97 296
2020 Does not provide services to public 4 96 644
2019 Provides services to public 4 96 330
2019 Does not provide services to public 3 97 607
2018 Provides services to public 4 96 287
2018 Does not provide services to public 3 97 542

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 270
2022 Does not provide services to public 8 92 580
2020 Provides services to public 8 92 296
2020 Does not provide services to public 11 89 644
2019 Provides services to public 11 89 330
2019 Does not provide services to public 11 89 607
2018 Provides services to public 16 84 287
2018 Does not provide services to public 7 93 542

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 270
2022 Does not provide services to public 14 86 580
2020 Provides services to public 16 84 296
2020 Does not provide services to public 17 83 644
2019 Provides services to public 17 83 330
2019 Does not provide services to public 15 85 607
2018 Provides services to public 16 84 287
2018 Does not provide services to public 10 90 542

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 270
2022 Does not provide services to public 3 97 580
2020 Provides services to public 3 97 296
2020 Does not provide services to public 2 98 644

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 270
2022 Does not provide services to public 22 78 580
2020 Provides services to public 15 85 296
2020 Does not provide services to public 22 78 644
2019 Provides services to public 23 77 330
2019 Does not provide services to public 17 83 607
2018 Provides services to public 22 78 287
2018 Does not provide services to public 18 82 542

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 270
2022 Does not provide services to public 1 99 580

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 270
2022 Does not provide services to public 15 85 580
2020 Provides services to public 17 83 296
2020 Does not provide services to public 16 84 644
2019 Provides services to public 16 84 330
2019 Does not provide services to public 17 83 607
2018 Provides services to public 18 82 287
2018 Does not provide services to public 15 85 542

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 270
2022 Does not provide services to public 29 71 585
2020 Provides services to public 30 70 296
2020 Does not provide services to public 31 69 644
2019 Provides services to public 28 72 328
2019 Does not provide services to public 29 71 603
2018 Provides services to public 30 70 287
2018 Does not provide services to public 24 76 542

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 270
2022 Does not provide services to public 15 85 585
2020 Provides services to public 20 80 296
2020 Does not provide services to public 17 83 644
2019 Provides services to public 18 82 328
2019 Does not provide services to public 19 81 603
2018 Provides services to public 21 79 287
2018 Does not provide services to public 16 84 542

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 270
2022 Does not provide services to public 4 96 585
2020 Provides services to public 5 95 296
2020 Does not provide services to public 5 95 644
2019 Provides services to public 7 93 328
2019 Does not provide services to public 5 95 603
2018 Provides services to public 4 96 287
2018 Does not provide services to public 4 96 542

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 270
2022 Does not provide services to public 21 79 585
2020 Provides services to public 21 79 296
2020 Does not provide services to public 25 75 644
2019 Provides services to public 23 77 328
2019 Does not provide services to public 23 77 603
2018 Provides services to public 26 74 287
2018 Does not provide services to public 22 78 542

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 270
2022 Does not provide services to public 7 93 585
2020 Provides services to public 7 93 296
2020 Does not provide services to public 9 91 644
2019 Provides services to public 5 95 328
2019 Does not provide services to public 6 94 603
2018 Provides services to public 6 94 287
2018 Does not provide services to public 6 94 542

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 270
2022 Does not provide services to public 9 91 585
2020 Provides services to public 7 93 296
2020 Does not provide services to public 9 91 644
2019 Provides services to public 9 91 328
2019 Does not provide services to public 7 93 603
2018 Provides services to public 9 91 287
2018 Does not provide services to public 8 92 542

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 270
2022 Does not provide services to public 12 88 585
2020 Provides services to public 10 90 296
2020 Does not provide services to public 11 89 644
2019 Provides services to public 14 86 328
2019 Does not provide services to public 12 88 603
2018 Provides services to public 15 85 287
2018 Does not provide services to public 9 91 542

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 270
2022 Does not provide services to public 10 90 585
2020 Provides services to public 12 88 296
2020 Does not provide services to public 8 92 644
2019 Provides services to public 11 89 328
2019 Does not provide services to public 9 91 603
2018 Provides services to public 10 90 287
2018 Does not provide services to public 8 92 542

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 270
2022 Does not provide services to public 46 54 585
2020 Provides services to public 43 57 296
2020 Does not provide services to public 45 55 644
2019 Provides services to public 42 58 328
2019 Does not provide services to public 43 57 603
2018 Provides services to public 41 59 287
2018 Does not provide services to public 51 49 542

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 240
2022 Does not provide services to public 7 93 530
2020 Provides services to public 7 93 277
2020 Does not provide services to public 5 95 589
2019 Provides services to public 7 93 270
2019 Does not provide services to public 6 94 527
2018 Provides services to public 6 94 256
2018 Does not provide services to public 6 94 493

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 240
2022 Does not provide services to public 11 89 530
2020 Provides services to public 10 90 277
2020 Does not provide services to public 10 90 589
2019 Provides services to public 10 90 270
2019 Does not provide services to public 9 91 527
2018 Provides services to public 6 94 256
2018 Does not provide services to public 9 91 493

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 240
2022 Does not provide services to public 5 95 530
2020 Provides services to public 4 96 277
2020 Does not provide services to public 4 96 589
2019 Provides services to public 4 96 270
2019 Does not provide services to public 4 96 527
2018 Provides services to public 3 97 256
2018 Does not provide services to public 3 97 493

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 240
2022 Does not provide services to public 4 96 530
2020 Provides services to public 3 97 277
2020 Does not provide services to public 3 97 589
2019 Provides services to public 2 98 270
2019 Does not provide services to public 3 97 527
2018 Provides services to public 3 97 256
2018 Does not provide services to public 2 98 493

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 240
2022 Does not provide services to public 3 97 530
2020 Provides services to public 4 96 277
2020 Does not provide services to public 2 98 589
2019 Provides services to public 2 98 270
2019 Does not provide services to public 2 98 527
2018 Provides services to public 4 96 256
2018 Does not provide services to public 2 98 493

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 240
2022 Does not provide services to public 3 97 530
2019 Provides services to public 4 96 270
2019 Does not provide services to public 3 97 527
2018 Provides services to public 4 96 256
2018 Does not provide services to public 3 97 493

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 240
2022 Does not provide services to public 5 95 530
2020 Provides services to public 2 98 277
2020 Does not provide services to public 4 96 589
2019 Provides services to public 2 98 270
2019 Does not provide services to public 4 96 527
2018 Provides services to public 5 95 256
2018 Does not provide services to public 3 97 493

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 240
2022 Does not provide services to public 11 89 530
2020 Provides services to public 12 88 277
2020 Does not provide services to public 12 88 589
2019 Provides services to public 9 91 270
2019 Does not provide services to public 10 90 527
2018 Provides services to public 11 89 256
2018 Does not provide services to public 8 92 493

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 240
2022 Does not provide services to public 11 89 530
2020 Provides services to public 14 86 277
2020 Does not provide services to public 13 87 589
2019 Provides services to public 12 88 270
2019 Does not provide services to public 12 88 527
2018 Provides services to public 16 84 256
2018 Does not provide services to public 10 90 493

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 240
2022 Does not provide services to public 26 74 530
2020 Provides services to public 32 68 277
2020 Does not provide services to public 33 67 589
2019 Provides services to public 32 68 270
2019 Does not provide services to public 39 61 527
2018 Provides services to public 34 66 256
2018 Does not provide services to public 29 71 493

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 240
2022 Does not provide services to public 9 91 530
2020 Provides services to public 10 90 277
2020 Does not provide services to public 13 87 589
2019 Provides services to public 14 86 270
2019 Does not provide services to public 10 90 527
2018 Provides services to public 13 87 256
2018 Does not provide services to public 11 89 493

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 49 51 240
2022 Does not provide services to public 44 56 530
2020 Provides services to public 51 49 277
2020 Does not provide services to public 51 49 589
2019 Provides services to public 50 50 270
2019 Does not provide services to public 49 51 527
2018 Provides services to public 47 53 256
2018 Does not provide services to public 44 56 493

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 240
2022 Does not provide services to public 3 97 530
2020 Provides services to public 3 97 277
2020 Does not provide services to public 3 97 589
2019 Provides services to public 4 96 270
2019 Does not provide services to public 2 98 527
2018 Provides services to public 4 96 256
2018 Does not provide services to public 1 99 493

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 70 30 240
2022 Does not provide services to public 64 36 530
2020 Provides services to public 63 37 277
2020 Does not provide services to public 69 31 589
2019 Provides services to public 68 32 270
2019 Does not provide services to public 68 32 527
2018 Provides services to public 66 34 256
2018 Does not provide services to public 67 33 493

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 240
2022 Does not provide services to public 2 98 530

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 240
2022 Does not provide services to public 18 82 530
2020 Provides services to public 13 87 277
2020 Does not provide services to public 11 89 589
2019 Provides services to public 9 91 270
2019 Does not provide services to public 12 88 527
2018 Provides services to public 13 87 256
2018 Does not provide services to public 15 85 493

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 18 23 10 17 18 4 36 35 1730
2022 Does not provide services to public 12 16 23 9 13 22 5 38 30 4875
2020 Provides services to public 14 20 24 11 13 15 4 41 29 2195
2020 Does not provide services to public 15 20 25 9 11 16 4 44 25 6382
2019 Provides services to public 12 20 25 10 16 13 4 38 31 2412
2019 Does not provide services to public 14 20 27 9 11 15 4 42 25 6118
2018 Provides services to public 10 21 31 10 16 10 2 35 29 2004
2018 Does not provide services to public 11 22 29 9 12 13 2 40 26 5190

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 26 20 12 16 8 2 46 32 1725
2022 Does not provide services to public 20 26 20 10 13 9 2 51 26 4865
2020 Provides services to public 21 27 21 11 13 6 1 52 26 2186
2020 Does not provide services to public 22 28 23 10 10 6 1 54 21 6369
2019 Provides services to public 19 27 23 10 14 6 1 49 26 2406
2019 Does not provide services to public 23 29 23 9 10 6 1 56 20 6114
2018 Provides services to public 16 30 26 9 15 4 0 47 25 2002
2018 Does not provide services to public 19 30 24 10 11 5 1 52 23 5187

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 1720
2022 Does not provide services to public 19 81 4865
2020 Provides services to public 22 78 2190
2020 Does not provide services to public 17 83 6382
2019 Provides services to public 26 74 2420
2019 Does not provide services to public 20 80 6114

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 60 40 330
2022 Does not provide services to public 63 37 825
2020 Provides services to public 60 40 436
2020 Does not provide services to public 55 45 983

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 69 31 330
2022 Does not provide services to public 72 28 825
2020 Provides services to public 78 22 437
2020 Does not provide services to public 78 22 985
2019 Provides services to public 77 23 582
2019 Does not provide services to public 78 22 1176

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 29 13 12 14 0 0 61 25 235
2022 Does not provide services to public 35 32 10 12 11 0 0 67 23 590
2020 Provides services to public 37 34 13 11 6 0 0 70 17 343
2020 Does not provide services to public 38 36 10 10 6 0 0 74 16 772
2019 Provides services to public 37 31 11 14 7 0 0 68 21 433
2019 Does not provide services to public 42 32 8 11 7 1 0 75 18 907

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 32 12 12 13 3 2 60 27 1730
2022 Does not provide services to public 32 33 10 10 8 4 2 69 20 4870
2020 Provides services to public 30 30 13 13 10 2 2 62 24 2190
2020 Does not provide services to public 33 32 12 10 9 2 2 68 19 6388

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 12 20 35 24 8 685
2022 Does not provide services to public 19 17 29 24 12 1745

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 1625
2022 Does not provide services to public 58 42 4165

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 1630
2022 Does not provide services to public 40 60 4160

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 40 60 1630
2022 Does not provide services to public 42 58 4160

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 1630
2022 Does not provide services to public 38 62 4160

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 44 56 1630
2022 Does not provide services to public 36 64 4160

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 1630
2022 Does not provide services to public 32 68 4160

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 1630
2022 Does not provide services to public 20 80 4160

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 39 61 1630
2022 Does not provide services to public 40 60 4160

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 1630
2022 Does not provide services to public 31 69 4160

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 1630
2022 Does not provide services to public 40 60 4160

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 1630
2022 Does not provide services to public 44 56 4160

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 1630
2022 Does not provide services to public 3 97 4160

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 1630
2022 Does not provide services to public 19 81 4160

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 15 10 3 10 1 27 70 17 1630
2022 Does not provide services to public 39 15 9 2 5 2 27 77 10 4175

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 12 18 9 21 4 27 44 30 1630
2022 Does not provide services to public 6 12 16 11 22 5 29 49 27 4170

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 10 19 18 10 18 5 20 37 39 1630
2022 Does not provide services to public 9 17 17 11 19 7 20 41 35 4170
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 31 11 9 15 1 1 64 24 1730
2022 Does not provide services to public 40 29 9 9 12 1 1 70 20 4875
2020 Provides services to public 31 30 13 10 14 0 0 62 25 2186
2020 Does not provide services to public 35 30 11 11 12 1 0 66 23 6353

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 11 17 9 28 6 20 51 26 1725
2022 Does not provide services to public 6 9 16 8 36 6 20 59 20 4855

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 33 21 15 17 2 0 46 33 1725
2022 Does not provide services to public 18 36 18 13 12 3 0 56 26 4875
2020 Provides services to public 20 36 20 12 11 1 0 56 23 2197
2020 Does not provide services to public 21 39 17 13 8 1 0 61 22 6394
2019 Provides services to public 16 38 18 14 13 1 0 55 27 2417
2019 Does not provide services to public 19 41 18 13 8 1 0 60 21 6106
2018 Provides services to public 14 41 18 14 13 1 0 55 27 2007
2018 Does not provide services to public 17 41 18 13 9 1 0 59 23 5191

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 8 23 38 21 9 1730
2022 Does not provide services to public 9 25 35 23 8 4870

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 30 17 8 12 4 1 61 21 1730
2022 Does not provide services to public 38 28 14 7 8 5 1 69 16 4880
2020 Provides services to public 29 28 19 8 12 4 0 59 21 2183
2020 Does not provide services to public 34 27 17 8 10 4 1 64 18 6360

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 26 11 13 20 1 1 55 34 1730
2022 Does not provide services to public 34 26 9 11 17 2 1 62 28 4875
2020 Provides services to public 26 28 14 14 18 1 0 54 32 2192
2020 Does not provide services to public 28 28 12 13 17 1 0 57 31 6384

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 21 16 17 36 1 0 30 54 1725
2022 Does not provide services to public 13 25 14 18 29 1 0 39 47 4870
2020 Provides services to public 14 23 15 19 29 1 0 37 48 2194
2020 Does not provide services to public 17 23 16 18 25 1 0 41 43 6391
2019 Provides services to public 9 20 16 22 33 1 0 29 55 2416
2019 Does not provide services to public 12 23 17 20 26 1 0 35 47 6116
2018 Provides services to public 9 21 15 20 35 0 0 29 56 2008
2018 Does not provide services to public 10 25 16 20 29 1 0 35 49 5209

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 49 14 17 4 0 0 65 21 335
2022 Does not provide services to public 16 50 13 15 6 1 0 66 21 1240
2020 Provides services to public 17 45 18 14 5 0 1 63 19 407
2020 Does not provide services to public 19 49 14 14 3 0 0 69 18 1519
2019 Provides services to public 15 48 17 13 6 0 0 63 20 405
2019 Does not provide services to public 17 48 15 13 5 1 1 66 18 1391

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 15 21 21 13 28 1 2 38 41 1725
2022 Does not provide services to public 20 25 20 12 22 0 1 45 35 4850
2020 Provides services to public 16 23 23 16 21 0 0 40 37 2189
2020 Does not provide services to public 21 24 22 15 18 0 0 45 33 6386
2019 Provides services to public 14 19 19 16 31 0 1 33 48 2424
2019 Does not provide services to public 15 22 21 15 26 0 1 37 42 6121
2018 Provides services to public 12 15 18 17 36 1 1 27 54 2015
2018 Does not provide services to public 12 18 21 17 31 0 1 30 49 5208

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 16 26 24 16 17 1 1 42 33 1720
2022 Does not provide services to public 20 27 23 14 14 0 1 48 28 4860
2020 Provides services to public 17 25 26 15 15 0 0 43 31 2190
2020 Does not provide services to public 20 27 26 15 11 0 1 48 26 6391
2019 Provides services to public 17 25 25 16 15 0 1 43 32 2425
2019 Does not provide services to public 19 28 26 14 12 0 1 47 26 6129
2018 Provides services to public 15 25 29 16 14 0 1 41 30 2015
2018 Does not provide services to public 17 26 29 16 11 0 1 43 27 5205

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 29 21 11 12 1 3 54 24 1720
2022 Does not provide services to public 30 28 19 10 9 1 4 60 19 4855
2020 Provides services to public 26 30 23 10 8 0 2 58 18 2190
2020 Does not provide services to public 31 30 21 9 7 0 2 62 17 6373
2019 Provides services to public 24 30 23 10 10 0 3 56 20 2407
2019 Does not provide services to public 26 32 22 10 8 0 2 59 18 6077
2018 Provides services to public 21 29 26 13 9 1 2 51 23 1999
2018 Does not provide services to public 23 31 25 12 8 0 2 55 20 5165

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 14 22 19 17 26 1 2 37 43 1720
2022 Does not provide services to public 19 21 21 17 20 0 2 42 37 4865
2020 Provides services to public 17 21 22 18 21 0 1 38 39 2187
2020 Does not provide services to public 19 22 22 17 19 0 1 42 36 6374
2019 Provides services to public 12 19 21 18 28 0 1 32 47 2414
2019 Does not provide services to public 16 20 22 18 22 0 1 37 41 6103
2018 Provides services to public 12 19 22 20 26 0 1 31 47 2002
2018 Does not provide services to public 14 21 22 19 23 0 1 35 42 5190

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 23 15 9 13 1 6 60 24 1720
2022 Does not provide services to public 44 22 12 6 9 0 6 71 16 4855
2020 Provides services to public 36 25 15 10 11 1 3 62 22 2182
2020 Does not provide services to public 41 22 14 9 10 0 3 66 19 6353
2019 Provides services to public 35 23 15 9 12 1 4 62 22 2419
2019 Does not provide services to public 42 23 15 7 8 0 5 68 17 6095
2018 Provides services to public 34 24 18 10 10 0 5 61 20 2007
2018 Does not provide services to public 40 24 16 7 8 0 5 67 16 5182

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 20 26 21 13 18 1 2 47 31 1720
2022 Does not provide services to public 28 27 19 11 13 0 1 56 25 4865
2020 Provides services to public 23 26 21 13 15 0 1 50 29 2188
2020 Does not provide services to public 26 25 21 13 13 0 1 52 26 6381
2019 Provides services to public 23 25 22 12 16 0 1 49 29 2419
2019 Does not provide services to public 28 28 22 10 11 0 1 56 22 6102
2018 Provides services to public 19 23 25 14 17 0 1 43 31 2009
2018 Does not provide services to public 24 26 24 13 13 0 1 50 26 5189

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 26 22 11 18 1 2 46 31 1720
2022 Does not provide services to public 25 29 20 10 13 1 1 56 24 4855
2020 Provides services to public 21 27 23 16 12 0 1 49 28 2187
2020 Does not provide services to public 24 29 22 13 10 1 1 54 23 6367
2019 Provides services to public 18 28 24 14 14 1 1 47 28 2412
2019 Does not provide services to public 22 31 24 12 10 1 1 54 22 6110
2018 Provides services to public 16 26 28 14 14 1 1 43 29 2007
2018 Does not provide services to public 18 30 25 14 11 1 1 49 26 5198

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 17 26 22 14 17 2 2 45 32 1730
2022 Does not provide services to public 21 28 20 14 14 1 1 51 29 4865
2020 Provides services to public 17 25 24 18 16 1 1 42 34 2184
2020 Does not provide services to public 18 27 24 16 14 1 1 45 30 6356
2019 Provides services to public 17 27 24 16 15 1 1 44 32 2409
2019 Does not provide services to public 18 29 25 15 12 1 1 47 27 6107
2018 Provides services to public 14 24 28 17 15 1 1 39 32 2009
2018 Does not provide services to public 15 29 25 17 14 0 0 44 31 5196

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 29 18 12 17 1 2 52 29 1725
2022 Does not provide services to public 26 30 19 11 13 0 1 57 24 4870
2020 Provides services to public 23 27 21 14 14 1 0 50 28 2184
2020 Does not provide services to public 24 28 22 13 12 0 1 52 25 6358
2019 Provides services to public 23 28 21 13 13 1 0 52 26 2408
2019 Does not provide services to public 24 30 23 12 11 0 1 55 23 6093
2018 Provides services to public 18 29 24 15 13 0 1 48 28 2002
2018 Does not provide services to public 20 30 24 13 12 0 1 50 25 5182

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 24 17 10 23 1 1 48 34 1725
2022 Does not provide services to public 32 26 15 10 16 1 1 58 26 4850
2020 Provides services to public 27 23 18 14 17 0 1 50 31 2187
2020 Does not provide services to public 32 24 16 12 15 0 1 57 27 6353
2019 Provides services to public 25 24 19 13 18 1 1 50 31 2410
2019 Does not provide services to public 31 26 18 11 13 0 1 58 24 6098

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 26 15 8 11 1 2 65 20 1725
2022 Does not provide services to public 43 27 14 7 7 0 1 72 14 4865
2020 Provides services to public 28 26 21 12 12 0 1 54 25 2190
2020 Does not provide services to public 31 29 21 10 9 0 1 60 19 6366

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 30 19 10 12 1 2 58 23 1725
2022 Does not provide services to public 32 31 19 9 7 1 1 65 16 4860
2020 Provides services to public 22 28 22 14 12 1 1 51 27 2183
2020 Does not provide services to public 27 29 22 11 10 0 1 57 21 6360
2019 Provides services to public 25 28 23 13 10 1 1 54 23 2405
2019 Does not provide services to public 28 32 22 10 7 0 1 61 17 6079
2018 Provides services to public 21 29 24 14 11 0 1 51 25 1999
2018 Does not provide services to public 23 33 23 12 9 0 1 57 20 5172

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 24 17 10 16 1 2 56 27 1725
2022 Does not provide services to public 40 24 15 8 10 1 2 65 19 4850
2020 Provides services to public 29 25 24 13 10 0 0 53 22 2179
2020 Does not provide services to public 33 28 20 10 7 0 1 62 18 6341
2019 Provides services to public 32 26 19 9 12 0 1 59 22 2401
2019 Does not provide services to public 36 27 19 9 8 0 1 63 17 6094
2018 Provides services to public 30 28 19 12 11 0 1 58 23 1999
2018 Does not provide services to public 35 28 19 9 8 0 1 64 17 5166

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 31 17 7 11 1 1 64 19 1720
2022 Does not provide services to public 42 31 14 6 6 1 1 74 12 4865
2020 Provides services to public 32 31 21 8 7 0 1 64 15 2188
2020 Does not provide services to public 38 32 17 7 5 0 1 71 12 6339

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 19 9 3 8 2 6 78 13 1725
2022 Does not provide services to public 61 17 6 3 4 1 7 85 8 4865
2020 Provides services to public 53 21 11 5 6 1 3 77 11 2183
2020 Does not provide services to public 59 20 9 3 4 1 4 83 8 6354
2019 Provides services to public 52 18 11 5 8 2 5 75 14 2393
2019 Does not provide services to public 61 17 8 3 5 1 5 83 9 6082
2018 Provides services to public 48 22 14 6 7 1 3 72 14 2001
2018 Does not provide services to public 56 20 10 4 6 1 4 80 10 5178

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 18 12 7 12 2 3 68 20 1725
2022 Does not provide services to public 57 15 10 5 8 1 3 75 14 4860
2020 Provides services to public 53 18 10 6 10 1 1 72 17 2185
2020 Does not provide services to public 60 16 9 6 7 1 1 77 13 6341
2019 Provides services to public 45 19 13 9 12 1 1 65 21 2418
2019 Does not provide services to public 55 19 11 6 7 1 1 75 14 6097
2018 Provides services to public 41 20 15 9 12 1 2 62 22 2004
2018 Does not provide services to public 47 21 14 7 9 1 2 69 17 5188

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 27 15 5 7 1 2 71 13 1725
2022 Does not provide services to public 50 27 12 4 4 0 2 79 9 4865
2020 Provides services to public 45 26 14 6 7 0 1 73 13 2182
2020 Does not provide services to public 50 27 12 5 4 0 1 79 9 6340
2019 Provides services to public 37 30 18 7 7 0 1 68 14 2409
2019 Does not provide services to public 44 33 13 5 4 0 1 78 9 6076
2018 Provides services to public 31 33 19 8 8 0 1 65 15 2003
2018 Does not provide services to public 39 32 15 7 6 0 1 71 13 5195

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 21 13 7 14 1 2 64 22 1720
2022 Does not provide services to public 49 20 11 8 10 1 2 71 18 4855
2020 Provides services to public 45 21 12 8 12 0 1 67 21 2178
2020 Does not provide services to public 49 21 12 7 9 0 1 71 17 6347
2019 Provides services to public 40 22 14 9 13 1 1 64 22 2405
2019 Does not provide services to public 46 23 14 8 9 0 1 70 16 6073
2018 Provides services to public 33 23 17 10 16 0 1 57 26 1999
2018 Does not provide services to public 38 25 16 9 11 0 1 64 20 5178

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 14 6 2 3 1 21 87 6 1725
2022 Does not provide services to public 56 12 5 2 2 1 22 88 5 4855
2020 Provides services to public 55 13 6 2 2 0 22 87 6 2182
2020 Does not provide services to public 54 14 7 2 2 0 21 87 5 6347
2019 Provides services to public 51 12 9 3 3 1 21 81 8 2399
2019 Does not provide services to public 51 15 7 3 2 0 22 85 6 6041
2018 Provides services to public 47 14 7 3 2 0 26 83 7 1985
2018 Does not provide services to public 47 15 8 3 2 0 25 82 7 5146

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 23 10 4 6 1 5 78 11 1725
2022 Does not provide services to public 58 21 8 3 3 1 6 85 7 4855
2020 Provides services to public 53 25 11 5 3 1 3 80 8 2193
2020 Does not provide services to public 61 22 8 3 2 1 3 86 6 6386
2019 Provides services to public 52 24 12 4 4 1 3 79 9 2406
2019 Does not provide services to public 62 21 8 2 2 0 5 88 4 6062
2018 Provides services to public 49 25 14 4 3 0 5 78 8 1994
2018 Does not provide services to public 58 22 9 2 2 0 6 86 5 5163

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 63 15 6 4 6 1 5 83 10 1725
2022 Does not provide services to public 68 13 5 3 5 1 4 86 9 4870
2020 Provides services to public 69 15 6 3 5 0 2 85 9 2199
2020 Does not provide services to public 70 15 6 3 4 0 2 87 7 6398
2019 Provides services to public 68 14 6 3 5 1 3 86 8 2415
2019 Does not provide services to public 70 14 6 3 4 0 3 87 7 6083
2018 Provides services to public 64 15 7 3 5 0 5 84 9 2005
2018 Does not provide services to public 64 16 6 3 5 0 4 84 9 5182

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 28 12 4 4 1 4 79 8 1725
2022 Does not provide services to public 50 28 12 4 3 1 3 80 7 4860
2020 Provides services to public 46 30 14 6 3 0 1 77 9 2194
2020 Does not provide services to public 47 29 14 5 3 0 1 77 9 6380
2019 Provides services to public 48 30 13 3 3 1 2 80 6 2403
2019 Does not provide services to public 52 29 12 3 2 0 1 82 5 6065
2018 Provides services to public 45 29 15 5 3 0 3 76 8 1994
2018 Does not provide services to public 47 31 14 4 3 0 2 79 7 5171

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 6 20 39 18 15 0 0 26 34 1730
2022 Does not provide services to public 8 26 38 17 11 0 0 34 27 4875
2020 Provides services to public 8 23 36 20 12 0 0 31 32 2197
2020 Does not provide services to public 9 27 35 19 9 0 0 37 29 6385
2019 Provides services to public 8 24 35 19 12 0 0 32 32 2424
2019 Does not provide services to public 11 27 37 17 8 0 0 39 25 6126
2018 Provides services to public 6 20 38 22 14 0 0 26 36 2008
2018 Does not provide services to public 8 25 38 19 10 0 0 33 29 5208

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 19 26 37 11 6 0 1 17 46 1725
2022 Does not provide services to public 14 25 37 16 8 0 0 23 39 4860
2020 Provides services to public 19 27 36 13 5 0 0 18 46 2192
2020 Does not provide services to public 17 26 36 16 6 0 0 21 43 6357
2019 Provides services to public 19 27 34 14 5 0 0 20 46 2402
2019 Does not provide services to public 16 24 38 16 7 0 0 22 39 6055
2018 Provides services to public 20 30 34 12 5 0 0 17 49 1990
2018 Does not provide services to public 17 25 37 15 6 0 0 20 42 5176
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 44 40 15 1 1730
2022 Does not provide services to public 41 44 14 1 4870
2020 Provides services to public 46 36 18 1 2201
2020 Does not provide services to public 44 38 18 1 6406

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 27 73 750
2022 Does not provide services to public 32 68 2010
2020 Provides services to public 29 71 1046
2020 Does not provide services to public 27 73 2897

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 15 15 12 17 4 13 47 35 1725
2022 Does not provide services to public 29 17 14 10 13 3 13 55 27 4875
2020 Provides services to public 27 17 15 12 19 2 8 49 34 2186
2020 Does not provide services to public 31 17 16 12 15 2 7 53 30 6387
2019 Provides services to public 24 14 17 13 26 1 6 40 42 2373
2019 Does not provide services to public 26 16 17 13 21 1 5 45 37 5991
2018 Provides services to public 24 12 15 13 29 1 6 38 46 2004
2018 Does not provide services to public 27 15 15 13 23 1 6 45 39 5195

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 4 11 11 18 49 2 5 16 72 750
2022 Does not provide services to public 7 13 15 17 42 2 4 21 63 2010
2020 Provides services to public 6 13 15 20 42 1 3 20 64 1048
2020 Does not provide services to public 5 15 17 19 39 1 4 22 61 2901

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 2 9 8 18 57 2 3 12 80 750
2022 Does not provide services to public 4 11 11 19 51 1 2 16 72 2010
2020 Provides services to public 4 12 13 16 51 1 1 17 69 1048
2020 Does not provide services to public 3 12 12 22 49 1 1 16 72 2902
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