2022 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 35 12 6 5 0 0 77 11 9100
2022 Does not provide services to public 43 37 10 6 3 0 0 80 9 11945
2020 Provides services to public 41 37 11 7 4 0 0 78 11 8666
2020 Does not provide services to public 42 38 10 7 3 0 0 80 9 10277
2019 Provides services to public 33 39 13 9 6 0 0 72 15 6995
2019 Does not provide services to public 37 39 11 7 4 0 0 77 12 8892
2018 Provides services to public 32 42 13 8 5 0 0 74 13 6615
2018 Does not provide services to public 34 42 11 8 4 0 0 77 12 7926

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 34 15 8 6 0 0 70 15 9095
2022 Does not provide services to public 41 36 11 7 4 0 0 77 12 11935
2020 Provides services to public 33 35 15 10 6 0 0 68 17 8648
2020 Does not provide services to public 39 36 12 8 4 0 0 76 12 10242
2019 Provides services to public 25 35 17 13 10 0 0 60 23 6982
2019 Does not provide services to public 35 36 13 9 6 0 0 71 15 8871
2018 Provides services to public 24 37 17 13 9 0 0 61 22 6631
2018 Does not provide services to public 33 39 13 9 6 0 0 72 15 7912

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 30 10 3 2 0 0 85 5 9090
2022 Does not provide services to public 54 31 10 3 2 0 0 86 4 11940
2020 Provides services to public 55 30 9 3 2 0 0 86 5 8577
2020 Does not provide services to public 55 32 8 3 2 0 0 87 5 10198
2019 Provides services to public 49 33 11 4 2 0 0 82 6 6961
2019 Does not provide services to public 52 33 10 3 2 0 0 85 5 8832
2018 Provides services to public 49 35 10 4 2 0 0 85 5 6574
2018 Does not provide services to public 50 35 9 4 2 0 0 85 6 7876

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 34 11 6 4 0 0 79 10 9100
2022 Does not provide services to public 47 36 10 5 2 0 0 83 8 11950
2020 Provides services to public 46 34 10 6 3 0 0 81 9 8661
2020 Does not provide services to public 47 36 9 5 2 0 0 84 7 10281
2019 Provides services to public 37 38 12 7 5 0 0 75 12 6997
2019 Does not provide services to public 43 38 11 6 3 0 0 81 9 8892
2018 Provides services to public 37 40 13 7 4 0 0 76 10 6634
2018 Does not provide services to public 40 40 11 6 3 0 0 80 9 7933

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 28 10 6 5 1 0 78 11 9100
2022 Does not provide services to public 48 31 11 6 4 0 0 80 10 11940
2020 Provides services to public 49 28 12 5 4 1 0 78 10 8627
2020 Does not provide services to public 50 31 11 5 3 1 0 81 8 10237
2019 Provides services to public 36 31 16 9 8 1 0 67 17 6967
2019 Does not provide services to public 41 33 15 6 5 1 0 74 11 8879
2018 Provides services to public 35 32 17 9 7 0 0 68 15 6620
2018 Does not provide services to public 38 33 15 7 5 1 0 72 12 7928

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 29 10 7 5 0 0 77 13 9095
2022 Does not provide services to public 46 33 10 7 4 0 0 79 11 11940
2020 Provides services to public 46 31 11 7 4 1 0 78 11 8584
2020 Does not provide services to public 48 34 11 5 2 0 0 82 8 10177
2019 Provides services to public 33 34 15 11 7 0 0 67 17 6944
2019 Does not provide services to public 39 35 14 7 4 0 0 75 11 8836
2018 Provides services to public 33 35 17 9 6 0 0 68 15 6575
2018 Does not provide services to public 37 36 14 8 4 0 0 73 12 7892

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 22 20 11 10 6 0 56 23 9095
2022 Does not provide services to public 38 24 17 9 7 5 0 65 17 11945
2020 Provides services to public 32 23 20 11 8 5 1 58 21 8660
2020 Does not provide services to public 38 25 18 9 5 4 0 66 15 10266
2019 Provides services to public 26 21 19 15 13 5 0 50 30 6996
2019 Does not provide services to public 33 25 19 11 8 4 0 60 20 8895
2018 Provides services to public 26 23 21 14 12 4 0 51 27 6634
2018 Does not provide services to public 30 25 20 12 8 4 0 58 22 7935
Top of page

Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 22 18 5 4 3 16 67 10 9095
2022 Does not provide services to public 49 26 12 4 2 1 7 81 6 11945
2020 Provides services to public 31 22 20 6 4 3 13 64 12 8639
2020 Does not provide services to public 51 25 12 4 2 2 5 80 6 10260
2019 Provides services to public 28 23 22 7 6 2 12 60 15 6987
2019 Does not provide services to public 48 26 13 4 3 1 4 79 8 8889

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 29 8 4 3 1 1 85 7 9080
2022 Does not provide services to public 55 29 8 5 2 1 1 85 7 11920
2020 Provides services to public 49 30 10 6 3 1 1 80 9 8649
2020 Does not provide services to public 52 29 9 5 3 1 1 82 8 10264
2019 Provides services to public 46 31 11 6 4 1 0 79 10 6972
2019 Does not provide services to public 48 31 10 7 4 1 0 80 10 8861
2018 Provides services to public 44 33 11 7 4 1 0 78 11 6594
2018 Does not provide services to public 45 33 10 7 4 1 0 78 12 7896

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 24 8 4 3 1 0 84 7 9100
2022 Does not provide services to public 61 24 7 4 3 0 0 86 7 11945
2020 Provides services to public 55 26 10 5 3 1 1 82 8 8668
2020 Does not provide services to public 59 25 8 5 3 0 0 84 7 10289
2019 Provides services to public 50 29 9 6 5 0 0 80 11 7001
2019 Does not provide services to public 55 27 9 5 4 0 0 82 9 8897
2018 Provides services to public 48 28 12 6 5 1 0 77 11 6616
2018 Does not provide services to public 49 29 11 6 5 0 0 78 11 7921

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 44 23 13 3 3 13 1 77 8 9100
2022 Does not provide services to public 43 27 11 5 4 10 1 78 9 11950
2020 Provides services to public 41 22 13 5 4 14 1 74 10 8669
2020 Does not provide services to public 43 29 11 4 3 9 0 80 8 10276
2019 Provides services to public 33 28 16 7 6 9 0 67 15 6999
2019 Does not provide services to public 34 33 14 7 4 8 0 72 12 8878
2018 Provides services to public 30 29 17 7 6 10 0 66 15 6648
2018 Does not provide services to public 32 32 16 7 5 8 0 70 13 7957

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 26 15 6 6 6 1 71 13 9095
2022 Does not provide services to public 37 30 14 8 6 4 0 70 15 11945
2020 Provides services to public 40 27 15 7 5 6 1 71 13 8646
2020 Does not provide services to public 41 32 13 7 3 3 0 76 10 10254
2019 Provides services to public 30 29 18 10 9 3 0 62 20 6977
2019 Does not provide services to public 31 35 16 9 6 3 0 68 16 8861
2018 Provides services to public 28 30 18 11 9 4 0 60 21 6626
2018 Does not provide services to public 30 34 18 10 6 3 0 65 16 7930

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 32 25 17 9 7 10 1 63 18 9095
2022 Does not provide services to public 27 29 17 12 8 6 0 61 21 11945
2020 Provides services to public 31 27 17 10 6 10 0 64 17 8627
2020 Does not provide services to public 30 34 16 10 4 6 0 67 15 10242
2019 Provides services to public 22 26 21 13 10 8 0 53 25 6968
2019 Does not provide services to public 22 33 19 13 7 6 0 58 21 8850
2018 Provides services to public 20 27 21 14 9 8 0 52 26 6618
2018 Does not provide services to public 20 32 20 13 7 6 0 56 22 7927

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 29 14 10 8 5 0 66 19 9100
2022 Does not provide services to public 28 32 15 13 8 3 0 63 22 11950
2020 Provides services to public 30 30 15 12 7 5 0 64 20 8666
2020 Does not provide services to public 28 36 15 12 5 3 0 66 18 10267
2019 Provides services to public 22 29 18 15 11 4 0 53 27 6996
2019 Does not provide services to public 21 35 18 15 8 3 0 57 24 8872
2018 Provides services to public 20 31 18 15 11 4 0 53 28 6638
2018 Does not provide services to public 20 34 18 16 9 3 0 55 26 7951
Top of page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 31 16 9 7 0 0 67 16 9105
2022 Does not provide services to public 40 34 12 8 5 0 0 75 13 11950
2020 Provides services to public 29 34 18 11 7 1 1 64 19 8666
2020 Does not provide services to public 38 36 13 9 4 0 0 74 13 10276
2019 Provides services to public 21 34 18 16 11 0 0 55 27 7001
2019 Does not provide services to public 32 38 14 10 6 0 0 70 16 8891
2018 Provides services to public 21 32 20 15 12 0 0 53 27 6648
2018 Does not provide services to public 30 36 15 10 7 0 0 67 18 7950

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 36 7 5 2 0 0 86 7 9100
2022 Does not provide services to public 39 42 9 7 3 0 0 81 10 11940
2020 Provides services to public 41 39 10 8 3 0 0 80 10 8624
2020 Does not provide services to public 36 41 11 9 3 0 0 77 12 10213
2019 Provides services to public 37 42 10 8 3 0 0 79 11 6961
2019 Does not provide services to public 32 43 12 10 3 0 0 75 13 8849
2018 Provides services to public 36 43 11 7 3 0 0 79 11 6662
2018 Does not provide services to public 30 42 13 10 5 0 0 71 15 7937

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 51 30 9 6 3 1 1 82 9 9095
2022 Does not provide services to public 50 31 9 6 3 0 0 82 9 11945
2020 Provides services to public 44 30 12 7 4 1 1 76 12 8646
2020 Does not provide services to public 48 31 11 7 3 1 1 79 10 10248
2019 Provides services to public 39 32 13 9 5 1 1 73 14 6991
2019 Does not provide services to public 43 31 12 8 4 1 1 76 12 8880
2018 Provides services to public 36 36 13 9 5 1 0 73 14 6619
2018 Does not provide services to public 39 35 11 8 5 0 0 75 13 7929

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 39 8 9 4 0 0 79 14 9090
2022 Does not provide services to public 37 40 10 10 3 0 0 77 13 11935
2020 Provides services to public 36 40 9 11 4 0 0 76 15 8628
2020 Does not provide services to public 36 39 11 9 3 0 1 76 13 10223
2019 Provides services to public 28 43 9 15 6 0 0 70 20 6970
2019 Does not provide services to public 29 41 12 12 4 0 0 71 17 8879
2018 Provides services to public 27 49 7 11 5 0 0 77 16 6660
2018 Does not provide services to public 26 45 11 12 5 0 1 72 17 7953

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 54 23 11 4 4 2 1 80 8 9090
2022 Does not provide services to public 57 24 10 4 3 1 1 83 7 11945
2020 Provides services to public 48 24 14 5 4 3 2 76 10 8644
2020 Does not provide services to public 54 24 11 4 3 2 1 80 8 10235

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 35 31 14 9 7 4 0 69 17 9100
2022 Does not provide services to public 33 35 14 10 6 3 0 69 16 11940
2020 Provides services to public 30 30 16 10 8 5 0 64 19 8638
2020 Does not provide services to public 31 35 15 10 5 3 0 69 15 10240
2019 Provides services to public 22 29 18 14 13 3 0 53 28 6984
2019 Does not provide services to public 26 35 17 12 8 3 0 62 21 8870
2018 Provides services to public 21 31 18 14 12 3 0 53 28 6630
2018 Does not provide services to public 23 35 17 13 9 2 0 60 22 7942

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 22 12 5 5 1 7 76 11 9100
2022 Does not provide services to public 52 23 11 4 4 1 5 80 8 11945
2020 Provides services to public 49 22 13 6 4 1 5 76 11 8666
2020 Does not provide services to public 53 22 13 5 3 1 4 78 9 10285
2019 Provides services to public 45 23 15 6 5 1 4 72 12 6986
2019 Does not provide services to public 51 23 13 5 3 1 4 78 8 8880

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 21 13 7 5 3 5 73 13 9100
2022 Does not provide services to public 51 23 12 5 4 1 4 78 9 11940
2020 Provides services to public 45 23 14 7 5 2 4 72 13 8655
2020 Does not provide services to public 51 24 12 6 3 1 3 78 9 10277
2019 Provides services to public 37 23 18 9 7 2 3 64 17 6987
2019 Does not provide services to public 46 23 16 6 4 2 4 73 11 8868

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 73 7 3 2 2 5 8 91 5 9095
2022 Does not provide services to public 75 7 4 2 2 4 6 91 4 11935
2020 Provides services to public 74 8 4 2 2 4 5 91 5 8629
2020 Does not provide services to public 76 8 4 2 2 4 4 91 4 10238
2019 Provides services to public 69 10 6 3 3 5 5 87 7 6962
2019 Does not provide services to public 73 9 5 2 2 4 5 90 5 8858

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 67 9 4 2 3 3 11 89 6 9095
2022 Does not provide services to public 74 8 3 1 2 2 10 93 3 11935
2020 Provides services to public 68 11 6 3 2 2 8 89 5 8649
2020 Does not provide services to public 75 10 4 2 1 2 7 93 3 10262
2019 Provides services to public 69 9 5 2 3 3 9 89 5 6976
2019 Does not provide services to public 75 7 3 1 2 2 10 93 3 8857

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 31 32 12 10 10 5 1 66 21 9095
2022 Does not provide services to public 29 34 11 11 9 3 2 66 22 11940
2020 Provides services to public 29 27 15 11 12 5 2 60 25 8663
2020 Does not provide services to public 30 30 14 12 9 3 2 63 22 10280
2019 Provides services to public 21 25 16 15 18 3 1 48 35 6999
2019 Does not provide services to public 26 30 14 12 13 3 2 58 26 8891
2018 Provides services to public 19 27 16 16 18 3 2 48 35 6630
2018 Does not provide services to public 23 31 15 14 14 2 2 56 28 7944

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 28 19 14 12 1 1 55 26 9085
2022 Does not provide services to public 36 36 12 9 6 0 0 73 14 11935
2020 Provides services to public 22 29 20 16 10 1 1 53 27 8628
2020 Does not provide services to public 36 36 14 9 4 0 1 73 13 10215
2019 Provides services to public 18 30 20 18 13 0 1 48 31 6971
2019 Does not provide services to public 33 38 12 9 6 0 0 72 15 8833
2018 Provides services to public 16 31 20 18 14 1 1 47 33 6621
2018 Does not provide services to public 31 39 14 10 6 0 0 70 16 7905

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 28 20 11 9 0 1 59 21 9090
2022 Does not provide services to public 43 34 13 7 4 0 0 77 11 11935
2020 Provides services to public 25 28 22 13 9 1 1 55 23 8649
2020 Does not provide services to public 40 34 14 8 4 0 1 75 11 10253
2019 Provides services to public 20 29 21 16 12 0 1 50 28 6995
2019 Does not provide services to public 37 35 14 8 6 0 0 72 14 8866
2018 Provides services to public 19 29 21 16 12 0 1 50 29 6602
2018 Does not provide services to public 36 35 15 9 6 0 0 71 15 7906

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 35 12 7 4 0 0 77 12 9095
2022 Does not provide services to public 44 36 11 6 3 0 1 80 9 11945
2020 Provides services to public 37 39 12 9 4 0 0 76 12 8608
2020 Does not provide services to public 39 40 11 6 3 0 1 80 9 10192
2019 Provides services to public 29 41 13 12 5 0 0 70 17 6924
2019 Does not provide services to public 35 41 12 7 3 0 1 77 11 8780
2018 Provides services to public 28 39 15 12 7 0 0 67 18 6614
2018 Does not provide services to public 33 38 14 9 4 0 1 72 14 7905

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 29 20 11 8 8 1 57 21 9095
2022 Does not provide services to public 29 39 16 8 4 4 0 71 13 11940
2020 Provides services to public 20 33 21 12 6 8 1 58 20 8648
2020 Does not provide services to public 26 42 17 8 3 4 1 71 12 10244
2019 Provides services to public 14 33 23 15 8 5 1 50 25 6979
2019 Does not provide services to public 22 41 19 9 4 4 0 66 14 8885
2018 Provides services to public 15 29 25 14 11 5 0 48 26 6633
2018 Does not provide services to public 23 37 21 9 5 4 0 62 15 7958

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 30 10 6 4 0 0 80 11 9095
2022 Does not provide services to public 53 29 8 6 4 0 0 82 10 11955
2020 Provides services to public 45 32 11 8 4 0 0 77 11 8648
2020 Does not provide services to public 49 31 9 7 3 0 1 81 10 10237
2019 Provides services to public 37 33 12 9 7 0 1 71 16 6985
2019 Does not provide services to public 48 31 9 7 4 0 0 80 11 8882
2018 Provides services to public 36 37 12 9 6 0 1 73 15 6639
2018 Does not provide services to public 44 34 10 8 4 0 1 78 12 7936

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 29 14 5 3 1 3 78 8 9105
2022 Does not provide services to public 41 32 16 6 4 0 1 74 10 11955
2020 Provides services to public 45 29 15 5 3 1 2 77 8 8627
2020 Does not provide services to public 38 32 17 8 5 0 1 70 13 10215
2019 Provides services to public 44 28 15 6 4 0 3 75 10 6959
2019 Does not provide services to public 41 32 16 6 3 0 1 74 10 8812
2018 Provides services to public 45 28 15 6 3 0 3 75 9 6657
2018 Does not provide services to public 40 31 17 7 4 0 1 71 12 7970

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 18 9 4 5 5 11 78 11 9100
2022 Does not provide services to public 64 20 6 2 2 3 3 89 5 11945

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Provides services to public 46 28 26 9100
2022 Does not provide services to public 40 30 30 11950
2020 Provides services to public 25 37 38 8677
2020 Does not provide services to public 27 38 35 10294
2019 Provides services to public 29 33 38 7018
2019 Does not provide services to public 33 32 35 8908
2018 Provides services to public 28 35 37 6664
2018 Does not provide services to public 32 33 34 7975

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Provides services to public 6 57 26 4 3 5 4135
2022 Does not provide services to public 10 48 25 4 5 7 4660
2020 Provides services to public 11 45 34 3 3 4 2139
2020 Does not provide services to public 11 46 29 3 4 5 2822
2019 Provides services to public 12 35 38 7 2 5 1993
2019 Does not provide services to public 12 38 35 3 6 6 2973
2018 Provides services to public 13 35 36 6 4 5 1827
2018 Does not provide services to public 12 37 35 4 6 6 2576
Top of page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 33 7 3 2 0 0 88 5 9075
2022 Does not provide services to public 52 36 7 4 2 0 0 88 5 11930
2020 Provides services to public 50 35 8 4 2 0 0 86 6 8624
2020 Does not provide services to public 51 36 8 4 2 0 0 87 5 10222
2019 Provides services to public 43 39 10 5 3 0 0 82 8 6962
2019 Does not provide services to public 46 39 9 4 2 0 0 85 6 8848
2018 Provides services to public 44 41 9 4 2 0 0 85 6 6646
2018 Does not provide services to public 46 40 8 4 2 0 0 87 5 7937

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 38 14 6 4 2 0 76 10 9090
2022 Does not provide services to public 31 43 14 8 3 1 0 74 11 11935
2020 Provides services to public 35 39 15 6 3 2 0 75 9 8656
2020 Does not provide services to public 33 44 14 6 2 1 0 78 8 10272
2019 Provides services to public 27 42 18 8 4 1 0 70 12 6991
2019 Does not provide services to public 27 46 16 7 2 1 0 74 10 8889
2018 Provides services to public 26 44 17 9 4 1 0 70 13 6632
2018 Does not provide services to public 27 46 16 8 3 1 0 73 10 7933

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 18 29 19 16 2 7 39 30 9080
2022 Does not provide services to public 10 24 34 17 11 1 3 29 35 11920
2020 Provides services to public 13 23 29 17 12 2 3 31 38 8650
2020 Does not provide services to public 11 25 35 18 9 1 1 27 37 10268
2019 Provides services to public 10 21 34 20 11 1 2 32 32 6993
2019 Does not provide services to public 10 25 36 19 8 1 2 27 35 8883
2018 Provides services to public 11 23 32 20 10 2 3 32 35 6635
2018 Does not provide services to public 11 26 35 18 8 1 1 26 38 7937

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 16 26 21 16 3 11 43 28 9060
2022 Does not provide services to public 12 20 29 19 12 2 6 33 35 11920
2020 Provides services to public 9 15 25 22 17 5 7 44 28 8610
2020 Does not provide services to public 13 21 30 18 12 3 3 32 36 10238
2019 Provides services to public 12 19 27 20 14 3 5 37 33 6971
2019 Does not provide services to public 16 23 29 16 10 2 3 28 42 8860
2018 Provides services to public 12 19 26 21 13 3 6 36 35 6600
2018 Does not provide services to public 18 24 29 15 9 2 3 25 44 7926

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 12 23 22 21 2 12 51 23 9060
2022 Does not provide services to public 8 15 29 26 17 1 4 45 24 11915
2020 Provides services to public 6 11 23 26 23 3 7 55 19 8597
2020 Does not provide services to public 9 16 31 25 16 1 2 42 25 10220
2019 Provides services to public 9 13 25 24 19 2 7 48 25 6945
2019 Does not provide services to public 8 17 32 26 14 1 2 41 26 8839
2018 Provides services to public 10 14 26 25 17 2 6 46 26 6595
2018 Does not provide services to public 10 18 33 23 13 1 2 37 29 7891

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 12 20 21 25 3 13 55 22 9075
2022 Does not provide services to public 9 16 25 22 20 2 6 45 28 11910
2020 Provides services to public 7 13 22 24 25 3 6 54 22 8617
2020 Does not provide services to public 9 17 27 24 18 2 3 44 27 10243
2019 Provides services to public 13 17 25 21 17 2 5 41 32 6970
2019 Does not provide services to public 10 20 28 21 14 2 3 38 32 8863
2018 Provides services to public 15 18 24 20 16 2 5 39 36 6605
2018 Does not provide services to public 13 22 29 20 12 2 3 33 37 7923

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 9 14 19 16 17 14 11 44 31 9075
2022 Does not provide services to public 9 16 24 21 19 5 6 45 28 11930
2020 Provides services to public 8 12 19 22 23 11 5 53 24 8595
2020 Does not provide services to public 7 14 25 26 20 5 3 50 23 10206
2019 Provides services to public 14 18 24 20 16 5 4 39 35 6959
2019 Does not provide services to public 10 19 27 23 15 3 3 41 31 8836
2018 Provides services to public 15 19 25 19 14 4 4 36 37 6603
2018 Does not provide services to public 12 21 28 21 12 3 3 35 35 7881

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 19 28 15 15 4 6 33 35 9075
2022 Does not provide services to public 12 20 30 18 14 3 4 33 34 11930
2020 Provides services to public 12 19 30 17 13 4 3 33 34 8619
2020 Does not provide services to public 11 21 32 19 12 3 2 33 33 10228
2019 Provides services to public 17 23 31 15 10 2 2 26 41 6973
2019 Does not provide services to public 14 23 32 16 10 2 2 28 39 8860
2018 Provides services to public 18 24 31 14 9 3 2 24 44 6636
2018 Does not provide services to public 17 25 31 15 8 2 2 24 43 7936

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 14 32 23 18 1 5 44 22 9090
2022 Does not provide services to public 5 13 33 27 19 1 3 48 18 11935
2020 Provides services to public 7 18 37 23 13 1 2 37 25 8648
2020 Does not provide services to public 6 18 38 25 12 1 1 38 24 10254
2019 Provides services to public 12 23 36 18 9 1 1 28 36 6987
2019 Does not provide services to public 9 20 34 23 12 1 2 35 30 8878

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 34 16 12 9 3 0 62 22 9090
2022 Does not provide services to public 20 36 17 16 8 2 0 57 25 11935
2020 Provides services to public 27 36 16 12 5 3 0 65 18 8594
2020 Does not provide services to public 24 40 17 12 4 3 0 66 17 10205
2019 Provides services to public 16 34 20 18 9 2 0 52 28 6954
2019 Does not provide services to public 16 37 21 15 6 3 0 56 23 8855

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 60 23 7 4 3 3 1 85 7 9080
2022 Does not provide services to public 59 26 6 4 3 1 0 86 7 11935
2020 Provides services to public 52 25 9 6 4 3 1 81 10 8643
2020 Does not provide services to public 54 27 7 6 3 2 0 83 9 10257
2019 Provides services to public 45 29 10 8 6 1 0 75 15 6973
2019 Does not provide services to public 50 29 8 7 5 1 0 79 12 8865
2018 Provides services to public 40 32 10 9 7 1 0 73 16 6602
2018 Does not provide services to public 45 31 9 9 5 1 0 77 14 7913

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 24 5 3 2 1 0 91 4 9085
2022 Does not provide services to public 65 26 4 3 1 0 0 92 4 11940
2020 Provides services to public 57 29 6 4 2 2 1 88 6 8615
2020 Does not provide services to public 60 29 5 4 2 0 0 90 6 10227
2019 Provides services to public 47 34 8 7 3 0 0 82 11 6972
2019 Does not provide services to public 52 32 6 6 3 0 0 85 9 8862
2018 Provides services to public 44 38 8 7 3 0 0 82 10 6602
2018 Does not provide services to public 49 36 7 5 3 0 0 85 8 7924

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 48 29 13 3 2 4 2 81 6 9090
2022 Does not provide services to public 53 32 8 3 2 2 0 87 5 11940
2020 Provides services to public 41 31 15 4 2 4 2 77 7 8600
2020 Does not provide services to public 50 34 9 3 2 2 1 85 5 10186
2019 Provides services to public 35 36 17 6 3 2 1 73 9 6992
2019 Does not provide services to public 45 35 11 4 2 1 0 82 7 8881
2018 Provides services to public 30 39 18 6 3 3 1 72 9 6624
2018 Does not provide services to public 41 39 12 4 2 2 1 81 7 7941

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 32 11 5 4 3 0 79 10 9090
2022 Does not provide services to public 44 36 10 5 3 2 0 81 9 11945
2020 Provides services to public 42 33 12 6 3 3 0 78 10 8611
2020 Does not provide services to public 43 38 10 5 2 2 0 83 7 10227
2019 Provides services to public 35 36 14 8 5 2 0 73 13 6959
2019 Does not provide services to public 39 39 11 6 3 2 0 80 9 8856
2018 Provides services to public 42 36 12 5 3 1 0 80 9 6626
2018 Does not provide services to public 44 37 10 4 2 2 0 83 7 7924

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 30 10 3 2 5 1 84 5 9095
2022 Does not provide services to public 44 34 10 3 2 6 1 84 5 11935
2020 Provides services to public 46 30 13 4 2 4 1 80 6 8629
2020 Does not provide services to public 45 34 11 4 2 4 0 83 5 10236
2019 Provides services to public 43 33 13 4 3 2 1 79 7 6964
2019 Does not provide services to public 45 35 11 3 2 3 0 83 5 8866
2018 Provides services to public 44 35 12 4 3 2 0 81 6 6625
2018 Does not provide services to public 45 36 11 3 2 2 0 83 5 7926

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 59 28 6 4 3 0 0 88 7 9100
2022 Does not provide services to public 56 32 6 4 2 0 0 88 6 11945
2020 Provides services to public 58 29 7 3 2 1 0 87 6 8650
2020 Does not provide services to public 58 31 7 3 1 0 0 89 4 10242
2019 Provides services to public 48 33 10 5 4 0 0 81 9 6989
2019 Does not provide services to public 52 34 8 4 2 0 0 86 6 8880
2018 Provides services to public 47 36 10 4 3 0 0 82 8 6620
2018 Does not provide services to public 50 35 8 4 2 0 0 85 6 7916

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 40 23 13 5 5 9 5 74 11 9095
2022 Does not provide services to public 45 24 10 5 4 7 5 79 10 11940

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 39 24 13 5 5 8 5 73 12 9100
2022 Does not provide services to public 43 25 11 5 4 7 5 77 10 11950

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 23 15 4 3 12 2 75 8 9100
2022 Does not provide services to public 36 26 17 4 2 13 1 72 7 11940
2020 Provides services to public 41 29 15 4 2 7 1 76 7 8665
2020 Does not provide services to public 39 32 14 4 2 7 1 78 7 10276

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 27 9 4 4 6 3 81 9 9085
2022 Does not provide services to public 46 29 8 5 4 5 3 82 9 11925
2020 Provides services to public 46 29 11 5 4 4 2 80 9 8627
2020 Does not provide services to public 46 30 10 5 3 4 2 81 8 10233

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 18 16 19 2 2 36 6 60 8 9095
2022 Does not provide services to public 13 17 20 3 2 39 5 55 9 11940

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 9 18 12 29 25 1 22 54 155
2022 Does not provide services to public 5 3 26 13 29 22 2 11 55 190
2020 Provides services to public 2 7 29 12 37 13 0 10 56 168
2020 Does not provide services to public 2 5 21 16 40 15 1 8 67 164

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 33 25 18 4 4 9 7 69 10 9080
2022 Does not provide services to public 33 28 15 5 3 9 7 72 10 11940
2020 Provides services to public 27 27 19 6 4 10 6 64 13 8654
2020 Does not provide services to public 30 29 16 7 4 9 6 69 12 10270
2019 Provides services to public 26 28 18 10 8 7 3 60 20 6985
2019 Does not provide services to public 30 29 15 9 6 7 4 67 17 8876
2018 Provides services to public 19 31 21 10 8 7 4 56 20 6617
2018 Does not provide services to public 24 31 18 9 6 7 4 63 17 7939

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 37 34 12 7 5 4 1 75 13 9095
2022 Does not provide services to public 35 37 12 8 4 3 1 75 12 11930
2020 Provides services to public 38 36 11 7 4 3 1 77 11 8647
2020 Does not provide services to public 38 37 12 6 3 2 1 78 10 10243
2019 Provides services to public 33 37 13 9 5 2 1 72 14 6985
2019 Does not provide services to public 35 38 13 7 4 2 1 75 11 8876
2018 Provides services to public 32 40 13 8 5 2 1 73 13 6621
2018 Does not provide services to public 35 38 12 8 4 2 1 75 12 7941

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 33 13 4 3 2 0 80 7 9090
2022 Does not provide services to public 39 37 14 4 3 2 0 78 7 11930
2020 Provides services to public 44 34 13 4 3 2 0 80 7 8621
2020 Does not provide services to public 40 37 14 4 2 2 0 79 6 10244
2019 Provides services to public 35 36 16 7 4 1 0 72 11 6973
2019 Does not provide services to public 35 39 16 5 3 2 0 76 8 8867
2018 Provides services to public 33 38 16 7 4 1 0 72 11 6606
2018 Does not provide services to public 33 39 17 6 3 1 0 74 9 7911

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 24 16 8 8 12 2 62 19 9095
2022 Does not provide services to public 25 25 17 10 8 12 3 59 21 11935
2020 Provides services to public 29 25 17 10 9 9 2 60 21 8641
2020 Does not provide services to public 25 25 18 10 8 11 3 58 21 10248
2019 Provides services to public 21 25 19 13 12 8 1 51 29 6985
2019 Does not provide services to public 21 23 19 12 11 10 3 51 27 8883
2018 Provides services to public 18 26 19 14 13 8 1 49 29 6623
2018 Does not provide services to public 19 24 20 13 11 10 3 49 28 7940

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 35 3 6 2 0 0 90 7 9100
2022 Does not provide services to public 52 37 3 6 2 0 0 89 8 11950
2020 Provides services to public 48 40 3 7 2 0 0 88 9 8670
2020 Does not provide services to public 44 43 3 8 2 0 0 88 9 10284

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 65 24 4 4 2 0 1 89 6 9090
2022 Does not provide services to public 61 26 5 4 2 0 2 89 6 11940
2020 Provides services to public 49 34 7 7 2 0 0 84 9 8654
2020 Does not provide services to public 46 37 7 7 2 0 1 84 9 10272
2019 Provides services to public 37 37 8 13 6 0 0 74 18 6990
2019 Does not provide services to public 44 35 6 10 5 0 0 79 15 8895

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 57 30 6 4 2 0 0 87 7 9080
2022 Does not provide services to public 57 31 6 4 2 0 1 88 5 11930
2020 Provides services to public 48 34 8 6 2 0 0 83 9 8599
2020 Does not provide services to public 50 35 7 6 2 0 1 85 8 10201
2019 Provides services to public 40 37 10 9 4 0 0 77 13 6955
2019 Does not provide services to public 47 36 8 5 2 0 0 84 8 8824

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 82 14 1 1 1 0 0 97 2 9095
2022 Does not provide services to public 78 17 2 2 1 0 0 95 2 11950
2020 Provides services to public 83 13 2 1 1 0 0 96 2 8632
2020 Does not provide services to public 78 16 2 2 1 0 0 95 3 10233

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 82 10 2 1 1 0 4 96 2 9105
2022 Does not provide services to public 84 9 2 1 1 0 2 96 2 11950
2019 Provides services to public 79 10 4 1 2 0 4 93 3 6953
2019 Does not provide services to public 82 10 3 1 1 0 2 94 2 8849

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 46 14 7 4 3 21 6 82 9 9105
2022 Does not provide services to public 46 22 11 4 3 11 4 79 9 11950
2020 Provides services to public 42 12 7 4 5 23 6 77 13 8661
2020 Does not provide services to public 48 21 11 4 3 11 3 80 8 10281
2019 Provides services to public 37 12 8 6 8 22 6 69 20 7004
2019 Does not provide services to public 44 21 11 5 4 11 3 76 11 8896

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 9100
2022 Does not provide services to public 8 92 11950
2020 Provides services to public 9 91 8674
2020 Does not provide services to public 9 91 10288
2019 Provides services to public 14 86 7001
2019 Does not provide services to public 12 88 8889
2018 Provides services to public 15 85 6657
2018 Does not provide services to public 12 88 7969

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 805
2022 Does not provide services to public 43 57 960
2020 Provides services to public 44 56 794
2020 Does not provide services to public 45 55 892
2019 Provides services to public 53 47 975
2019 Does not provide services to public 49 51 1086
2018 Provides services to public 50 50 974
2018 Does not provide services to public 47 53 967

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 51 49 805
2022 Does not provide services to public 59 41 960
2020 Provides services to public 59 41 794
2020 Does not provide services to public 61 39 892
2019 Provides services to public 54 46 975
2019 Does not provide services to public 58 42 1086
2018 Provides services to public 55 45 974
2018 Does not provide services to public 60 40 967

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 805
2022 Does not provide services to public 8 92 960
2020 Provides services to public 3 97 794
2020 Does not provide services to public 9 91 892
2019 Provides services to public 5 95 975
2019 Does not provide services to public 8 92 1086
2018 Provides services to public 4 96 974
2018 Does not provide services to public 7 93 967

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 805
2022 Does not provide services to public 0 100 960

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 805
2022 Does not provide services to public 6 94 960
2020 Provides services to public 4 96 794
2020 Does not provide services to public 5 95 892
2019 Provides services to public 5 95 975
2019 Does not provide services to public 4 96 1086
2018 Provides services to public 5 95 974
2018 Does not provide services to public 4 96 967

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 805
2022 Does not provide services to public 6 94 960
2020 Provides services to public 24 76 794
2020 Does not provide services to public 4 96 892
2019 Provides services to public 27 73 975
2019 Does not provide services to public 2 98 1086
2018 Provides services to public 27 73 974
2018 Does not provide services to public 5 95 967

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 805
2022 Does not provide services to public 6 94 960
2020 Provides services to public 3 97 794
2020 Does not provide services to public 5 95 892
2019 Provides services to public 3 97 975
2019 Does not provide services to public 4 96 1086
2018 Provides services to public 3 97 974
2018 Does not provide services to public 6 94 967

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 805
2022 Does not provide services to public 34 66 965
2020 Provides services to public 42 58 794
2020 Does not provide services to public 36 64 892
2019 Provides services to public 44 56 958
2019 Does not provide services to public 36 64 1075
2018 Provides services to public 46 54 974
2018 Does not provide services to public 38 62 968

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 805
2022 Does not provide services to public 40 60 965
2020 Provides services to public 39 61 794
2020 Does not provide services to public 37 63 892
2019 Provides services to public 39 61 958
2019 Does not provide services to public 37 63 1075
2018 Provides services to public 38 62 974
2018 Does not provide services to public 38 62 968

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 805
2022 Does not provide services to public 45 55 965
2020 Provides services to public 45 55 794
2020 Does not provide services to public 45 55 892
2019 Provides services to public 43 57 958
2019 Does not provide services to public 44 56 1075
2018 Provides services to public 41 59 974
2018 Does not provide services to public 46 54 968

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 805
2022 Does not provide services to public 38 62 965
2020 Provides services to public 42 58 794
2020 Does not provide services to public 41 59 892
2019 Provides services to public 40 60 958
2019 Does not provide services to public 39 61 1075
2018 Provides services to public 39 61 974
2018 Does not provide services to public 39 61 968

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 805
2022 Does not provide services to public 26 74 965
2020 Provides services to public 27 73 794
2020 Does not provide services to public 31 69 892
2019 Provides services to public 23 77 958
2019 Does not provide services to public 26 74 1075
2018 Provides services to public 24 76 974
2018 Does not provide services to public 28 72 968

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 56 44 805
2022 Does not provide services to public 52 48 965
2020 Provides services to public 57 43 794
2020 Does not provide services to public 52 48 892
2019 Provides services to public 58 42 958
2019 Does not provide services to public 52 48 1075
2018 Provides services to public 58 42 974
2018 Does not provide services to public 55 45 968

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 34 66 805
2022 Does not provide services to public 31 69 965
2020 Provides services to public 37 63 794
2020 Does not provide services to public 32 68 892
2019 Provides services to public 38 62 958
2019 Does not provide services to public 29 71 1075
2018 Provides services to public 39 61 974
2018 Does not provide services to public 31 69 968

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 805
2022 Does not provide services to public 0 100 965
2020 Provides services to public 2 98 794
2020 Does not provide services to public 1 99 892
2019 Provides services to public 2 98 958
2019 Does not provide services to public 1 99 1075
2018 Provides services to public 1 99 974
2018 Does not provide services to public 1 99 968

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 805
2022 Does not provide services to public 5 95 965
2020 Provides services to public 7 93 794
2020 Does not provide services to public 7 93 892
2019 Provides services to public 10 90 958
2019 Does not provide services to public 8 92 1075
2018 Provides services to public 11 89 974
2018 Does not provide services to public 8 92 968

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 805
2022 Does not provide services to public 9 91 965
2020 Provides services to public 13 87 794
2020 Does not provide services to public 10 90 892
2019 Provides services to public 16 84 958
2019 Does not provide services to public 7 93 1075
2018 Provides services to public 13 87 974
2018 Does not provide services to public 10 90 968

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 48 52 805
2022 Does not provide services to public 47 53 965
2020 Provides services to public 50 50 794
2020 Does not provide services to public 47 53 892
2019 Provides services to public 49 51 958
2019 Does not provide services to public 45 55 1075
2018 Provides services to public 48 52 974
2018 Does not provide services to public 44 56 968

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 30 70 805
2022 Does not provide services to public 17 83 965
2020 Provides services to public 26 74 794
2020 Does not provide services to public 19 81 892
2019 Provides services to public 29 71 958
2019 Does not provide services to public 19 81 1075
2018 Provides services to public 28 72 974
2018 Does not provide services to public 21 79 968

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 805
2022 Does not provide services to public 18 82 965
2020 Provides services to public 14 86 794
2020 Does not provide services to public 17 83 892
2019 Provides services to public 16 84 958
2019 Does not provide services to public 15 85 1075
2018 Provides services to public 18 82 974
2018 Does not provide services to public 17 83 968

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 50 50 810
2022 Does not provide services to public 51 49 965
2020 Provides services to public 50 50 794
2020 Does not provide services to public 52 48 892
2019 Provides services to public 54 46 950
2019 Does not provide services to public 53 47 1069
2018 Provides services to public 53 47 973
2018 Does not provide services to public 52 48 967

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 810
2022 Does not provide services to public 22 78 965
2020 Provides services to public 24 76 794
2020 Does not provide services to public 29 71 892
2019 Provides services to public 25 75 950
2019 Does not provide services to public 26 74 1069
2018 Provides services to public 26 74 973
2018 Does not provide services to public 27 73 967

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 810
2022 Does not provide services to public 6 94 965
2020 Provides services to public 5 95 794
2020 Does not provide services to public 7 93 892
2019 Provides services to public 5 95 950
2019 Does not provide services to public 6 94 1069
2018 Provides services to public 4 96 973
2018 Does not provide services to public 6 94 967

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 810
2022 Does not provide services to public 15 85 965
2020 Provides services to public 27 73 794
2020 Does not provide services to public 17 83 892
2019 Provides services to public 24 76 950
2019 Does not provide services to public 17 83 1069
2018 Provides services to public 24 76 973
2018 Does not provide services to public 19 81 967

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 810
2022 Does not provide services to public 9 91 965
2020 Provides services to public 11 89 794
2020 Does not provide services to public 11 89 892
2019 Provides services to public 11 89 950
2019 Does not provide services to public 10 90 1069
2018 Provides services to public 10 90 973
2018 Does not provide services to public 8 92 967

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 810
2022 Does not provide services to public 6 94 965
2020 Provides services to public 9 91 794
2020 Does not provide services to public 6 94 892
2019 Provides services to public 8 92 950
2019 Does not provide services to public 4 96 1069
2018 Provides services to public 7 93 973
2018 Does not provide services to public 5 95 967

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 11 89 810
2022 Does not provide services to public 10 90 965
2020 Provides services to public 14 86 794
2020 Does not provide services to public 13 87 892
2019 Provides services to public 15 85 950
2019 Does not provide services to public 13 87 1069
2018 Provides services to public 13 87 973
2018 Does not provide services to public 14 86 967

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 810
2022 Does not provide services to public 12 88 965
2020 Provides services to public 13 87 794
2020 Does not provide services to public 10 90 892
2019 Provides services to public 12 88 950
2019 Does not provide services to public 11 89 1069
2018 Provides services to public 12 88 973
2018 Does not provide services to public 11 89 967

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 810
2022 Does not provide services to public 29 71 965
2020 Provides services to public 25 75 794
2020 Does not provide services to public 24 76 892
2019 Provides services to public 24 76 950
2019 Does not provide services to public 26 74 1069
2018 Provides services to public 26 74 973
2018 Does not provide services to public 27 73 967

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 13 87 745
2022 Does not provide services to public 11 89 905
2020 Provides services to public 13 87 722
2020 Does not provide services to public 11 89 840
2019 Provides services to public 13 87 866
2019 Does not provide services to public 12 88 1026
2018 Provides services to public 13 87 900
2018 Does not provide services to public 11 89 917

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 745
2022 Does not provide services to public 20 80 905
2020 Provides services to public 19 81 722
2020 Does not provide services to public 19 81 840
2019 Provides services to public 20 80 866
2019 Does not provide services to public 21 79 1026
2018 Provides services to public 19 81 900
2018 Does not provide services to public 20 80 917

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 745
2022 Does not provide services to public 8 92 905
2020 Provides services to public 11 89 722
2020 Does not provide services to public 9 91 840
2019 Provides services to public 11 89 866
2019 Does not provide services to public 12 88 1026
2018 Provides services to public 12 88 900
2018 Does not provide services to public 9 91 917

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 745
2022 Does not provide services to public 7 93 905
2020 Provides services to public 7 93 722
2020 Does not provide services to public 7 93 840
2019 Provides services to public 7 93 866
2019 Does not provide services to public 8 92 1026
2018 Provides services to public 6 94 900
2018 Does not provide services to public 8 92 917

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 745
2022 Does not provide services to public 9 91 905
2020 Provides services to public 9 91 722
2020 Does not provide services to public 12 88 840
2019 Provides services to public 12 88 866
2019 Does not provide services to public 11 89 1026
2018 Provides services to public 12 88 900
2018 Does not provide services to public 10 90 917

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 745
2022 Does not provide services to public 9 91 905
2020 Provides services to public 10 90 722
2020 Does not provide services to public 9 91 840
2019 Provides services to public 11 89 866
2019 Does not provide services to public 10 90 1026
2018 Provides services to public 9 91 900
2018 Does not provide services to public 9 91 917

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 745
2022 Does not provide services to public 14 86 905
2020 Provides services to public 9 91 722
2020 Does not provide services to public 15 85 840
2019 Provides services to public 6 94 866
2019 Does not provide services to public 12 88 1026
2018 Provides services to public 6 94 900
2018 Does not provide services to public 14 86 917

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 745
2022 Does not provide services to public 12 88 905
2020 Provides services to public 13 87 722
2020 Does not provide services to public 12 88 840
2019 Provides services to public 11 89 866
2019 Does not provide services to public 11 89 1026
2018 Provides services to public 12 88 900
2018 Does not provide services to public 10 90 917

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 745
2022 Does not provide services to public 15 85 905
2020 Provides services to public 15 85 722
2020 Does not provide services to public 14 86 840
2019 Provides services to public 15 85 866
2019 Does not provide services to public 14 86 1026
2018 Provides services to public 13 87 900
2018 Does not provide services to public 11 89 917

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 23 77 745
2022 Does not provide services to public 27 73 905
2020 Provides services to public 26 74 722
2020 Does not provide services to public 29 71 840
2019 Provides services to public 30 70 866
2019 Does not provide services to public 30 70 1026
2018 Provides services to public 26 74 900
2018 Does not provide services to public 30 70 917

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 745
2022 Does not provide services to public 6 94 905
2020 Provides services to public 8 92 722
2020 Does not provide services to public 9 91 840
2019 Provides services to public 10 90 866
2019 Does not provide services to public 8 92 1026
2018 Provides services to public 8 92 900
2018 Does not provide services to public 9 91 917

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 37 63 745
2022 Does not provide services to public 46 54 905
2020 Provides services to public 47 53 722
2020 Does not provide services to public 49 51 840
2019 Provides services to public 45 55 866
2019 Does not provide services to public 47 53 1026
2018 Provides services to public 44 56 900
2018 Does not provide services to public 46 54 917

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 745
2022 Does not provide services to public 0 100 905
2020 Provides services to public 2 98 722
2020 Does not provide services to public 2 98 840
2019 Provides services to public 2 98 866
2019 Does not provide services to public 2 98 1026
2018 Provides services to public 1 99 900
2018 Does not provide services to public 1 99 917

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 43 57 745
2022 Does not provide services to public 49 51 905
2020 Provides services to public 54 46 722
2020 Does not provide services to public 51 49 840
2019 Provides services to public 51 49 866
2019 Does not provide services to public 49 51 1026
2018 Provides services to public 51 49 900
2018 Does not provide services to public 51 49 917

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 745
2022 Does not provide services to public 1 99 905

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 745
2022 Does not provide services to public 17 83 905
2020 Provides services to public 18 82 722
2020 Does not provide services to public 15 85 840
2019 Provides services to public 15 85 866
2019 Does not provide services to public 14 86 1026
2018 Provides services to public 15 85 900
2018 Does not provide services to public 13 87 917

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 12 12 3 4 35 13 64 13 9085
2022 Does not provide services to public 17 13 12 4 4 39 11 60 15 11935
2020 Provides services to public 23 13 16 4 4 30 9 59 14 8659
2020 Does not provide services to public 21 16 15 5 4 32 8 61 15 10266
2019 Provides services to public 18 15 20 7 7 25 9 49 21 6999
2019 Does not provide services to public 18 16 18 7 6 28 8 53 20 8898
2018 Provides services to public 16 17 23 6 7 25 7 48 18 6635
2018 Does not provide services to public 16 16 20 6 6 28 7 51 18 7946

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 27 11 3 3 12 2 81 7 9085
2022 Does not provide services to public 36 30 12 4 3 14 2 78 8 11930
2020 Provides services to public 41 26 14 4 3 11 1 76 9 8656
2020 Does not provide services to public 38 30 14 5 3 10 1 76 8 10263
2019 Provides services to public 35 28 16 6 5 8 1 70 13 7002
2019 Does not provide services to public 35 31 15 5 4 9 1 73 10 8906
2018 Provides services to public 30 31 19 6 5 8 1 67 12 6634
2018 Does not provide services to public 30 31 18 5 4 10 1 69 11 7953

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 9100
2022 Does not provide services to public 6 94 11940
2020 Provides services to public 6 94 8661
2020 Does not provide services to public 6 94 10267
2019 Provides services to public 8 92 6990
2019 Does not provide services to public 7 93 8888
2018 Provides services to public 8 92 6640
2018 Does not provide services to public 6 94 7943

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 605
2022 Does not provide services to public 27 73 725
2020 Provides services to public 26 74 540
2020 Does not provide services to public 34 66 592
2019 Provides services to public 34 66 568
2019 Does not provide services to public 34 66 585
2018 Provides services to public 34 66 507
2018 Does not provide services to public 38 62 508

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 72 28 605
2022 Does not provide services to public 78 22 725
2020 Provides services to public 79 21 540
2020 Does not provide services to public 80 20 592
2019 Provides services to public 71 29 568
2019 Does not provide services to public 79 21 585
2018 Provides services to public 74 26 507
2018 Does not provide services to public 78 22 508

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 605
2022 Does not provide services to public 5 95 725
2020 Provides services to public 2 98 540
2020 Does not provide services to public 4 96 592
2019 Provides services to public 3 97 568
2019 Does not provide services to public 5 95 585
2018 Provides services to public 2 98 507
2018 Does not provide services to public 3 97 508

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 605
2022 Does not provide services to public 0 100 725

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 605
2022 Does not provide services to public 10 90 725
2020 Provides services to public 4 96 540
2020 Does not provide services to public 7 93 592
2019 Provides services to public 7 93 568
2019 Does not provide services to public 6 94 585
2018 Provides services to public 6 94 507
2018 Does not provide services to public 6 94 508

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 605
2022 Does not provide services to public 6 94 725
2020 Provides services to public 16 84 540
2020 Does not provide services to public 5 95 592
2019 Provides services to public 22 78 568
2019 Does not provide services to public 5 95 585
2018 Provides services to public 21 79 507
2018 Does not provide services to public 4 96 508

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 605
2022 Does not provide services to public 12 88 725
2020 Provides services to public 8 92 540
2020 Does not provide services to public 8 92 592
2019 Provides services to public 10 90 568
2019 Does not provide services to public 7 93 585
2018 Provides services to public 7 93 507
2018 Does not provide services to public 8 92 508

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 605
2022 Does not provide services to public 26 74 720
2020 Provides services to public 31 69 540
2020 Does not provide services to public 28 72 592
2019 Provides services to public 30 70 552
2019 Does not provide services to public 26 74 576
2018 Provides services to public 28 72 507
2018 Does not provide services to public 24 76 505

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 605
2022 Does not provide services to public 19 81 720
2020 Provides services to public 22 78 540
2020 Does not provide services to public 21 79 592
2019 Provides services to public 24 76 552
2019 Does not provide services to public 18 82 576
2018 Provides services to public 21 79 507
2018 Does not provide services to public 19 81 505

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 15 85 605
2022 Does not provide services to public 13 87 720
2020 Provides services to public 20 80 540
2020 Does not provide services to public 16 84 592
2019 Provides services to public 17 83 552
2019 Does not provide services to public 16 84 576
2018 Provides services to public 15 85 507
2018 Does not provide services to public 13 87 505

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 605
2022 Does not provide services to public 10 90 720
2020 Provides services to public 8 92 540
2020 Does not provide services to public 6 94 592
2019 Provides services to public 7 93 552
2019 Does not provide services to public 7 93 576
2018 Provides services to public 6 94 507
2018 Does not provide services to public 6 94 505

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 605
2022 Does not provide services to public 22 78 720
2020 Provides services to public 23 77 540
2020 Does not provide services to public 26 74 592
2019 Provides services to public 30 70 552
2019 Does not provide services to public 27 73 576
2018 Provides services to public 30 70 507
2018 Does not provide services to public 26 74 505

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 605
2022 Does not provide services to public 20 80 720
2020 Provides services to public 15 85 540
2020 Does not provide services to public 20 80 592
2019 Provides services to public 19 81 552
2019 Does not provide services to public 21 79 576
2018 Provides services to public 23 77 507
2018 Does not provide services to public 20 80 505

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 605
2022 Does not provide services to public 4 96 720
2020 Provides services to public 4 96 540
2020 Does not provide services to public 3 97 592
2019 Provides services to public 5 95 552
2019 Does not provide services to public 5 95 576
2018 Provides services to public 5 95 507
2018 Does not provide services to public 4 96 505

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 605
2022 Does not provide services to public 3 97 720
2020 Provides services to public 1 99 540
2020 Does not provide services to public 2 98 592
2019 Provides services to public 3 97 552
2019 Does not provide services to public 2 98 576
2018 Provides services to public 3 97 507
2018 Does not provide services to public 2 98 505

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 605
2022 Does not provide services to public 5 95 720
2020 Provides services to public 6 94 540
2020 Does not provide services to public 7 93 592
2019 Provides services to public 9 91 552
2019 Does not provide services to public 7 93 576
2018 Provides services to public 9 91 507
2018 Does not provide services to public 7 93 505

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 605
2022 Does not provide services to public 16 84 720
2020 Provides services to public 23 77 540
2020 Does not provide services to public 20 80 592
2019 Provides services to public 20 80 552
2019 Does not provide services to public 16 84 576
2018 Provides services to public 17 83 507
2018 Does not provide services to public 17 83 505

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 605
2022 Does not provide services to public 2 98 720

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 25 75 605
2022 Does not provide services to public 22 78 720
2020 Provides services to public 25 75 540
2020 Does not provide services to public 23 77 592
2019 Provides services to public 21 79 552
2019 Does not provide services to public 21 79 576
2018 Provides services to public 23 77 507
2018 Does not provide services to public 22 78 505

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 605
2022 Does not provide services to public 0 100 720
2018 Provides services to public 0 100 507
2018 Does not provide services to public 0 100 505

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 605
2022 Does not provide services to public 21 79 720
2020 Provides services to public 16 84 540
2020 Does not provide services to public 20 80 592
2019 Provides services to public 19 81 552
2019 Does not provide services to public 19 81 576
2018 Provides services to public 18 82 507
2018 Does not provide services to public 18 82 505

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 33 67 605
2022 Does not provide services to public 33 67 720
2020 Provides services to public 32 68 540
2020 Does not provide services to public 26 74 592
2019 Provides services to public 31 69 547
2019 Does not provide services to public 26 74 571
2018 Provides services to public 34 66 508
2018 Does not provide services to public 31 69 508

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 605
2022 Does not provide services to public 11 89 720
2020 Provides services to public 14 86 540
2020 Does not provide services to public 12 88 592
2019 Provides services to public 14 86 547
2019 Does not provide services to public 10 90 571
2018 Provides services to public 16 84 508
2018 Does not provide services to public 14 86 508

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 605
2022 Does not provide services to public 3 97 720
2020 Provides services to public 3 97 540
2020 Does not provide services to public 4 96 592
2019 Provides services to public 3 97 547
2019 Does not provide services to public 3 97 571
2018 Provides services to public 3 97 508
2018 Does not provide services to public 4 96 508

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 21 79 605
2022 Does not provide services to public 16 84 720
2020 Provides services to public 23 77 540
2020 Does not provide services to public 13 87 592
2019 Provides services to public 20 80 547
2019 Does not provide services to public 13 87 571
2018 Provides services to public 22 78 508
2018 Does not provide services to public 16 84 508

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 605
2022 Does not provide services to public 5 95 720
2020 Provides services to public 5 95 540
2020 Does not provide services to public 4 96 592
2019 Provides services to public 5 95 547
2019 Does not provide services to public 5 95 571
2018 Provides services to public 3 97 508
2018 Does not provide services to public 4 96 508

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 605
2022 Does not provide services to public 8 92 720
2020 Provides services to public 8 92 540
2020 Does not provide services to public 5 95 592
2019 Provides services to public 8 92 547
2019 Does not provide services to public 4 96 571
2018 Provides services to public 9 91 508
2018 Does not provide services to public 4 96 508

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 605
2022 Does not provide services to public 5 95 720
2020 Provides services to public 11 89 540
2020 Does not provide services to public 8 92 592
2019 Provides services to public 12 88 547
2019 Does not provide services to public 9 91 571
2018 Provides services to public 9 91 508
2018 Does not provide services to public 9 91 508

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 605
2022 Does not provide services to public 8 92 720
2020 Provides services to public 8 92 540
2020 Does not provide services to public 8 92 592
2019 Provides services to public 9 91 547
2019 Does not provide services to public 8 92 571
2018 Provides services to public 10 90 508
2018 Does not provide services to public 8 92 508

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 46 54 605
2022 Does not provide services to public 48 52 720
2020 Provides services to public 45 55 540
2020 Does not provide services to public 52 48 592
2019 Provides services to public 44 56 547
2019 Does not provide services to public 52 48 571
2018 Provides services to public 41 59 508
2018 Does not provide services to public 49 51 508

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 550
2022 Does not provide services to public 5 95 670
2020 Provides services to public 9 91 496
2020 Does not provide services to public 5 95 563
2019 Provides services to public 6 94 476
2019 Does not provide services to public 6 94 510
2018 Provides services to public 6 94 464
2018 Does not provide services to public 4 96 486

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 550
2022 Does not provide services to public 16 84 670
2020 Provides services to public 13 87 496
2020 Does not provide services to public 15 85 563
2019 Provides services to public 18 82 476
2019 Does not provide services to public 17 83 510
2018 Provides services to public 10 90 464
2018 Does not provide services to public 14 86 486

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 550
2022 Does not provide services to public 4 96 670
2020 Provides services to public 7 93 496
2020 Does not provide services to public 4 96 563
2019 Provides services to public 6 94 476
2019 Does not provide services to public 4 96 510
2018 Provides services to public 5 95 464
2018 Does not provide services to public 3 97 486

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 550
2022 Does not provide services to public 3 97 670
2020 Provides services to public 4 96 496
2020 Does not provide services to public 2 98 563
2019 Provides services to public 5 95 476
2019 Does not provide services to public 3 97 510
2018 Provides services to public 3 97 464
2018 Does not provide services to public 3 97 486

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 550
2022 Does not provide services to public 3 97 670
2020 Provides services to public 3 97 496
2020 Does not provide services to public 3 97 563
2019 Provides services to public 3 97 476
2019 Does not provide services to public 3 97 510
2018 Provides services to public 3 97 464
2018 Does not provide services to public 4 96 486

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 550
2022 Does not provide services to public 5 95 670
2020 Provides services to public 6 94 496
2020 Does not provide services to public 3 97 563
2019 Provides services to public 6 94 476
2019 Does not provide services to public 5 95 510
2018 Provides services to public 4 96 464
2018 Does not provide services to public 4 96 486

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 550
2022 Does not provide services to public 9 91 670
2020 Provides services to public 6 94 496
2020 Does not provide services to public 10 90 563
2019 Provides services to public 4 96 476
2019 Does not provide services to public 8 92 510
2018 Provides services to public 4 96 464
2018 Does not provide services to public 13 87 486

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 550
2022 Does not provide services to public 14 86 670
2020 Provides services to public 13 87 496
2020 Does not provide services to public 11 89 563
2019 Provides services to public 11 89 476
2019 Does not provide services to public 12 88 510
2018 Provides services to public 13 87 464
2018 Does not provide services to public 14 86 486

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 550
2022 Does not provide services to public 12 88 670
2020 Provides services to public 12 88 496
2020 Does not provide services to public 13 87 563
2019 Provides services to public 12 88 476
2019 Does not provide services to public 12 88 510
2018 Provides services to public 13 87 464
2018 Does not provide services to public 9 91 486

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 22 78 550
2022 Does not provide services to public 23 77 670
2020 Provides services to public 23 77 496
2020 Does not provide services to public 26 74 563
2019 Provides services to public 28 72 476
2019 Does not provide services to public 27 73 510
2018 Provides services to public 27 73 464
2018 Does not provide services to public 28 72 486

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 5 95 550
2022 Does not provide services to public 6 94 670
2020 Provides services to public 9 91 496
2020 Does not provide services to public 8 92 563
2019 Provides services to public 6 94 476
2019 Does not provide services to public 8 92 510
2018 Provides services to public 8 92 464
2018 Does not provide services to public 10 90 486

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 550
2022 Does not provide services to public 45 55 670
2020 Provides services to public 42 58 496
2020 Does not provide services to public 46 54 563
2019 Provides services to public 39 61 476
2019 Does not provide services to public 47 53 510
2018 Provides services to public 45 55 464
2018 Does not provide services to public 46 54 486

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 550
2022 Does not provide services to public 1 99 670
2020 Provides services to public 1 99 496
2020 Does not provide services to public 2 98 563
2018 Provides services to public 1 99 464
2018 Does not provide services to public 1 99 486

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 53 47 550
2022 Does not provide services to public 61 39 670
2020 Provides services to public 54 46 496
2020 Does not provide services to public 58 42 563
2019 Provides services to public 59 41 476
2019 Does not provide services to public 63 37 510
2018 Provides services to public 59 41 464
2018 Does not provide services to public 60 40 486

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 2 98 550
2022 Does not provide services to public 1 99 670

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 19 81 550
2022 Does not provide services to public 16 84 670
2020 Provides services to public 16 84 496
2020 Does not provide services to public 14 86 563
2019 Provides services to public 11 89 476
2019 Does not provide services to public 10 90 510
2018 Provides services to public 18 82 464
2018 Does not provide services to public 11 89 486

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 24 14 15 2 3 34 8 66 9 9100
2022 Does not provide services to public 19 14 14 3 2 38 8 63 10 11945
2020 Provides services to public 24 14 17 3 3 32 7 63 9 8646
2020 Does not provide services to public 22 16 16 3 2 35 6 64 9 10246
2019 Provides services to public 20 14 21 4 4 28 8 54 14 6991
2019 Does not provide services to public 20 15 19 4 3 31 8 57 11 8886
2018 Provides services to public 18 17 24 4 4 27 6 53 11 6639
2018 Does not provide services to public 18 17 21 3 3 32 7 56 10 7954

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 43 27 12 3 2 12 2 81 6 9095
2022 Does not provide services to public 37 30 13 3 2 13 2 79 6 11950
2020 Provides services to public 42 25 14 3 3 11 1 77 7 8662
2020 Does not provide services to public 39 30 15 3 2 11 1 77 6 10262
2019 Provides services to public 38 26 16 4 4 10 1 73 9 6980
2019 Does not provide services to public 37 29 16 3 3 11 1 76 7 8887
2018 Provides services to public 32 31 19 4 4 9 1 70 8 6649
2018 Does not provide services to public 32 31 18 3 3 12 2 72 7 7961

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 9095
2022 Does not provide services to public 12 88 11940
2020 Provides services to public 19 81 8623
2020 Does not provide services to public 15 85 10249
2019 Provides services to public 25 75 7012
2019 Does not provide services to public 20 80 8886

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 59 41 1570
2022 Does not provide services to public 64 36 1465
2020 Provides services to public 51 49 1642
2020 Does not provide services to public 55 45 1503

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 76 24 1570
2022 Does not provide services to public 75 25 1465
2020 Provides services to public 79 21 1639
2020 Does not provide services to public 82 18 1504
2019 Provides services to public 83 17 1744
2019 Does not provide services to public 84 16 1768

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 31 7 7 5 1 0 82 12 1195
2022 Does not provide services to public 50 33 6 6 4 1 0 84 10 1100
2020 Provides services to public 47 35 7 8 3 0 0 82 11 1285
2020 Does not provide services to public 55 30 6 6 2 0 0 85 9 1230
2019 Provides services to public 42 36 6 12 4 0 0 78 16 1417
2019 Does not provide services to public 53 30 5 8 3 0 0 84 11 1463

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 31 8 5 3 3 3 83 8 9095
2022 Does not provide services to public 51 30 7 5 2 2 3 86 7 11940
2020 Provides services to public 48 31 9 5 3 2 2 82 8 8661
2020 Does not provide services to public 53 30 7 4 2 2 2 86 6 10276

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Provides services to public 20 7 4 7 62 1845
2022 Does not provide services to public 31 15 4 3 46 3525

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 66 34 3195
2022 Does not provide services to public 55 45 4115

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 42 58 3190
2022 Does not provide services to public 32 68 4115

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 51 49 3190
2022 Does not provide services to public 57 43 4115

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 29 71 3190
2022 Does not provide services to public 34 66 4115

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 3190
2022 Does not provide services to public 14 86 4115

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 35 65 3190
2022 Does not provide services to public 36 64 4115

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 17 83 3190
2022 Does not provide services to public 18 82 4115

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 28 72 3190
2022 Does not provide services to public 18 82 4115

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 3190
2022 Does not provide services to public 13 87 4115

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 24 76 3190
2022 Does not provide services to public 20 80 4115

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 38 62 3190
2022 Does not provide services to public 30 70 4115

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 3190
2022 Does not provide services to public 4 96 4115

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 3190
2022 Does not provide services to public 19 81 4115

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 64 13 5 2 3 1 14 89 5 3195
2022 Does not provide services to public 76 10 3 1 2 1 6 93 3 4115

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 13 15 11 35 5 14 57 25 3195
2022 Does not provide services to public 5 11 14 13 45 4 7 65 19 4115

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 8 15 18 12 33 7 7 52 27 3195
2022 Does not provide services to public 9 19 16 14 34 5 3 52 30 4115
Top of page

Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 27 7 5 4 1 1 83 9 9100
2022 Does not provide services to public 57 27 7 4 4 1 1 85 8 11945
2020 Provides services to public 49 29 9 7 5 1 0 79 12 8623
2020 Does not provide services to public 52 29 8 6 3 1 0 82 9 10239

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 5 6 12 5 37 6 29 66 16 9090
2022 Does not provide services to public 3 5 11 6 41 6 28 71 12 11930

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 36 37 13 6 4 2 0 75 11 9100
2022 Does not provide services to public 35 40 12 6 4 2 0 77 10 11945
2020 Provides services to public 40 38 12 6 3 2 0 80 9 8646
2020 Does not provide services to public 45 39 9 4 2 1 0 85 6 10254
2019 Provides services to public 30 40 14 10 5 1 0 71 15 6979
2019 Does not provide services to public 36 41 13 6 3 2 0 78 9 8868
2018 Provides services to public 29 41 15 9 5 2 0 71 14 6647
2018 Does not provide services to public 33 41 14 6 3 2 0 76 10 7944

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Provides services to public 12 26 35 20 7 9100
2022 Does not provide services to public 12 29 36 18 5 11950

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 55 25 10 3 2 3 1 84 5 9100
2022 Does not provide services to public 58 26 9 3 2 2 1 86 5 11950
2020 Provides services to public 46 27 14 4 3 4 1 77 8 8617
2020 Does not provide services to public 51 27 11 4 2 3 1 82 6 10228

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 49 25 9 8 7 2 1 76 15 9095
2022 Does not provide services to public 50 25 8 9 6 1 1 76 15 11940
2020 Provides services to public 38 28 12 12 8 2 1 68 20 8639
2020 Does not provide services to public 41 29 11 10 7 1 1 72 17 10245

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 37 15 10 7 2 0 68 17 9095
2022 Does not provide services to public 33 40 12 9 5 2 0 74 14 11935
2020 Provides services to public 35 31 17 9 6 2 0 68 15 8662
2020 Does not provide services to public 37 35 14 8 4 1 0 74 12 10273
2019 Provides services to public 21 32 18 16 11 1 0 55 28 7000
2019 Does not provide services to public 26 38 16 12 7 1 0 65 19 8890
2018 Provides services to public 21 35 17 15 10 2 0 57 25 6640
2018 Does not provide services to public 25 38 17 12 7 2 0 64 19 7960

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 25 48 11 11 5 0 0 73 16 445
2022 Does not provide services to public 21 52 11 12 3 1 0 74 15 2955
2020 Provides services to public 25 49 11 11 4 0 0 74 15 540
2020 Does not provide services to public 27 49 12 9 2 1 0 77 12 2465
2019 Provides services to public 21 46 12 16 4 1 0 68 20 487
2019 Does not provide services to public 21 48 13 11 3 1 1 72 15 2138

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 26 24 19 12 17 1 2 51 30 9060
2022 Does not provide services to public 28 27 18 11 14 0 2 56 26 11900
2020 Provides services to public 26 25 22 13 13 0 1 52 26 8644
2020 Does not provide services to public 29 28 21 11 9 0 1 58 21 10264
2019 Provides services to public 15 21 21 16 26 0 1 36 42 7006
2019 Does not provide services to public 20 25 22 14 18 0 1 45 33 8908
2018 Provides services to public 14 20 21 17 27 0 1 34 45 6646
2018 Does not provide services to public 18 23 21 16 20 0 2 42 37 7961

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 21 24 24 14 14 1 2 46 29 9055
2022 Does not provide services to public 20 28 26 14 11 0 1 48 26 11900
2020 Provides services to public 23 25 25 15 10 1 1 50 25 8656
2020 Does not provide services to public 20 27 26 16 11 0 0 47 27 10271
2019 Provides services to public 19 24 25 16 14 0 1 44 30 7000
2019 Does not provide services to public 21 29 26 14 9 0 1 50 23 8895
2018 Provides services to public 18 23 28 17 13 0 2 42 30 6638
2018 Does not provide services to public 17 26 30 16 10 0 1 43 27 7945

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 30 22 18 11 11 1 7 57 24 9030
2022 Does not provide services to public 26 29 21 12 9 1 2 56 22 11895
2020 Provides services to public 36 24 18 10 7 1 5 63 18 8634
2020 Does not provide services to public 27 28 21 13 9 1 1 56 22 10255
2019 Provides services to public 29 24 19 12 10 1 6 57 23 6959
2019 Does not provide services to public 27 30 23 12 7 1 2 58 19 8857
2018 Provides services to public 26 24 21 13 10 1 6 53 25 6612
2018 Does not provide services to public 21 27 26 15 9 0 1 49 24 7922

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 28 20 18 13 13 4 4 52 28 9030
2022 Does not provide services to public 27 24 20 14 11 1 3 53 25 11905
2020 Provides services to public 31 22 19 12 10 3 2 56 23 8626
2020 Does not provide services to public 28 27 21 13 9 1 1 56 22 10221
2019 Provides services to public 20 23 21 16 18 1 2 44 34 6972
2019 Does not provide services to public 24 26 22 14 10 1 1 52 25 8848
2018 Provides services to public 20 21 23 17 16 2 2 43 33 6621
2018 Does not provide services to public 21 25 25 16 11 1 2 46 28 7921

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 58 17 7 3 3 1 12 86 6 9060
2022 Does not provide services to public 52 22 10 4 4 1 8 80 9 11920
2020 Provides services to public 59 19 9 3 2 1 7 85 6 8615
2020 Does not provide services to public 48 23 13 7 5 1 4 74 12 10235
2019 Provides services to public 58 18 8 3 2 1 10 86 6 6982
2019 Does not provide services to public 55 20 10 4 3 1 7 81 8 8849
2018 Provides services to public 55 19 9 3 3 1 10 84 6 6617
2018 Does not provide services to public 48 23 13 5 3 1 7 77 9 7939

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 38 26 17 8 9 1 2 66 17 9070
2022 Does not provide services to public 37 27 17 9 8 0 1 65 18 11915
2020 Provides services to public 34 27 20 10 9 0 1 61 19 8648
2020 Does not provide services to public 32 28 21 11 8 0 1 60 19 10254
2019 Provides services to public 30 29 20 10 9 0 1 60 20 6997
2019 Does not provide services to public 35 28 18 9 7 0 1 65 17 8881
2018 Provides services to public 29 26 22 11 10 0 1 56 22 6638
2018 Does not provide services to public 30 27 22 11 9 0 1 57 20 7957

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 26 17 8 9 2 4 64 18 9050
2022 Does not provide services to public 34 30 18 8 6 1 2 66 15 11900
2020 Provides services to public 34 28 19 9 6 1 3 65 15 8630
2020 Does not provide services to public 35 34 19 7 3 1 1 70 11 10242
2019 Provides services to public 26 30 22 11 8 1 2 58 19 6984
2019 Does not provide services to public 29 35 20 9 5 1 2 66 14 8863
2018 Provides services to public 24 30 25 10 8 1 2 56 19 6629
2018 Does not provide services to public 24 34 25 10 5 1 2 59 16 7928

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 34 25 17 9 9 2 4 62 19 9070
2022 Does not provide services to public 25 30 21 12 9 1 2 56 22 11905
2020 Provides services to public 27 26 21 13 9 1 2 55 23 8641
2020 Does not provide services to public 24 32 23 13 7 1 1 57 20 10229
2019 Provides services to public 27 30 21 12 8 1 2 59 20 6977
2019 Does not provide services to public 24 33 23 12 6 1 1 58 18 8861
2018 Provides services to public 25 30 22 12 8 1 2 56 21 6638
2018 Does not provide services to public 20 31 26 14 7 1 1 52 21 7928

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 42 26 14 7 7 1 3 71 14 9065
2022 Does not provide services to public 33 29 19 10 8 0 2 64 17 11920
2020 Provides services to public 35 28 18 10 7 1 1 64 17 8638
2020 Does not provide services to public 31 31 20 10 6 1 1 64 16 10239
2019 Provides services to public 36 30 18 10 6 1 1 67 16 6977
2019 Does not provide services to public 29 32 20 11 6 1 1 62 18 8838
2018 Provides services to public 33 30 20 9 6 0 2 64 16 6621
2018 Does not provide services to public 24 32 24 13 7 0 1 56 20 7934

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 45 24 13 7 8 1 3 72 15 9070
2022 Does not provide services to public 49 25 12 5 5 1 2 76 11 11905
2020 Provides services to public 43 25 15 7 7 1 1 70 14 8614
2020 Does not provide services to public 48 26 13 7 4 1 1 75 11 10227
2019 Provides services to public 35 27 17 11 9 1 1 63 20 6968
2019 Does not provide services to public 44 27 14 7 6 1 1 73 13 8846

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 52 24 11 5 5 1 2 78 10 9075
2022 Does not provide services to public 54 26 11 4 4 0 2 81 8 11915
2020 Provides services to public 30 29 21 11 8 0 1 60 19 8633
2020 Does not provide services to public 32 31 20 10 6 0 1 64 16 10248

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 23 25 22 13 15 0 1 49 28 9055
2022 Does not provide services to public 29 30 21 10 9 0 1 60 19 11905
2020 Provides services to public 17 23 23 18 18 0 0 41 36 8653
2020 Does not provide services to public 26 30 23 12 8 0 1 56 21 10247
2019 Provides services to public 24 27 23 14 12 0 1 51 26 6957
2019 Does not provide services to public 31 31 20 10 6 1 1 63 16 8829
2018 Provides services to public 20 28 25 15 11 0 1 49 26 6608
2018 Does not provide services to public 25 31 24 12 7 0 1 56 20 7899

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 15 6 3 4 1 5 86 7 9050
2022 Does not provide services to public 66 16 6 3 4 1 5 86 7 11890
2020 Provides services to public 55 24 12 5 3 0 2 80 8 8618
2020 Does not provide services to public 56 26 11 4 2 0 1 83 6 10230
2019 Provides services to public 45 25 15 7 6 0 2 71 14 6965
2019 Does not provide services to public 53 23 12 5 4 0 2 78 10 8830
2018 Provides services to public 45 24 14 7 6 0 3 72 13 6601
2018 Does not provide services to public 48 24 14 6 5 0 2 74 11 7906

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 47 30 11 5 4 0 2 79 10 9075
2022 Does not provide services to public 48 31 12 4 3 0 1 80 7 11905
2020 Provides services to public 36 33 18 8 4 0 1 70 12 8632
2020 Does not provide services to public 34 36 19 7 4 0 0 70 11 10223

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 68 13 5 2 3 1 8 89 6 9080
2022 Does not provide services to public 73 11 4 2 2 1 8 92 4 11910
2020 Provides services to public 66 17 7 3 2 1 4 87 6 8607
2020 Does not provide services to public 70 16 6 2 1 1 4 91 3 10228
2019 Provides services to public 63 15 7 3 3 1 7 85 7 6966
2019 Does not provide services to public 70 13 5 2 2 1 7 90 4 8835
2018 Provides services to public 60 17 9 4 4 1 6 83 8 6618
2018 Does not provide services to public 65 16 7 3 3 1 6 86 6 7912

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 75 8 4 2 3 2 6 90 6 9070
2022 Does not provide services to public 77 9 4 2 2 1 6 91 5 11905
2020 Provides services to public 78 9 4 2 2 1 3 91 5 8611
2020 Does not provide services to public 80 8 4 2 2 1 3 92 4 10214
2019 Provides services to public 68 13 7 4 5 1 3 84 9 6977
2019 Does not provide services to public 71 12 6 3 4 1 3 87 7 8866
2018 Provides services to public 66 13 7 4 4 1 5 84 9 6614
2018 Does not provide services to public 69 13 6 3 4 1 5 86 7 7918

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 76 12 4 2 1 1 5 93 3 9075
2022 Does not provide services to public 70 18 5 2 1 0 4 92 3 11915
2020 Provides services to public 76 13 5 2 1 1 3 92 3 8600
2020 Does not provide services to public 71 18 6 2 1 0 2 91 4 10194
2019 Provides services to public 59 23 9 4 3 0 2 84 7 6950
2019 Does not provide services to public 58 25 9 3 2 0 2 85 6 8846
2018 Provides services to public 56 24 10 4 3 0 2 82 7 6640
2018 Does not provide services to public 55 25 11 4 3 0 2 83 7 7936

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 70 12 6 3 4 1 4 87 7 9050
2022 Does not provide services to public 70 14 6 3 3 0 3 87 6 11905
2020 Provides services to public 71 13 6 3 3 1 2 87 7 8611
2020 Does not provide services to public 70 15 7 4 3 0 2 86 7 10220
2019 Provides services to public 61 18 9 5 5 0 2 80 10 6952
2019 Does not provide services to public 62 17 9 5 4 0 2 81 10 8819
2018 Provides services to public 57 19 10 6 5 0 2 78 11 6616
2018 Does not provide services to public 57 20 10 6 5 0 2 78 11 7924

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 66 5 2 1 1 1 26 95 2 9055
2022 Does not provide services to public 62 10 5 1 1 0 21 91 3 11905
2020 Provides services to public 63 5 2 1 1 1 28 95 2 8625
2020 Does not provide services to public 60 11 4 2 1 0 22 91 3 10240
2019 Provides services to public 57 6 3 1 1 0 32 93 3 6917
2019 Does not provide services to public 55 11 5 2 1 0 25 88 4 8820
2018 Provides services to public 53 7 3 1 1 0 34 92 3 6578
2018 Does not provide services to public 49 12 6 2 1 0 29 86 5 7899

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 61 16 9 4 4 1 6 82 8 9050
2022 Does not provide services to public 73 13 4 1 1 1 7 93 2 11905
2020 Provides services to public 59 19 11 4 3 1 3 81 7 8656
2020 Does not provide services to public 75 14 4 2 1 0 5 93 2 10258
2019 Provides services to public 52 21 12 6 4 0 4 77 10 6966
2019 Does not provide services to public 72 14 4 1 1 0 7 93 2 8842
2018 Provides services to public 49 22 14 6 4 0 5 75 10 6616
2018 Does not provide services to public 67 16 6 1 1 1 8 91 3 7905

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 53 18 10 6 8 1 4 75 15 9090
2022 Does not provide services to public 68 14 7 3 4 1 4 85 8 11930
2020 Provides services to public 57 20 10 5 5 1 2 78 11 8665
2020 Does not provide services to public 70 15 7 3 3 1 2 87 6 10266
2019 Provides services to public 55 18 10 6 7 1 4 76 13 6986
2019 Does not provide services to public 70 13 6 3 3 1 4 86 7 8867
2018 Provides services to public 51 18 11 6 9 1 5 73 16 6642
2018 Does not provide services to public 65 14 7 4 4 0 5 84 9 7939

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 50 25 13 5 4 1 4 77 9 9085
2022 Does not provide services to public 51 26 13 4 3 0 3 80 7 11930
2020 Provides services to public 43 29 16 6 4 0 1 73 10 8659
2020 Does not provide services to public 45 29 16 5 3 0 1 76 8 10263
2019 Provides services to public 45 29 14 5 4 0 2 76 9 6968
2019 Does not provide services to public 50 27 13 4 3 0 2 80 7 8851
2018 Provides services to public 41 30 17 6 4 0 3 73 10 6626
2018 Does not provide services to public 45 29 15 5 3 0 3 76 8 7932

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 12 29 37 14 8 0 0 41 22 9105
2022 Does not provide services to public 13 33 37 12 5 0 0 46 17 11945
2020 Provides services to public 15 32 34 13 6 0 0 47 19 8665
2020 Does not provide services to public 16 35 34 12 4 0 0 50 16 10276
2019 Provides services to public 14 30 34 15 7 0 0 44 21 7005
2019 Does not provide services to public 17 34 34 11 4 0 0 51 15 8902
2018 Provides services to public 13 29 37 15 6 0 0 42 22 6662
2018 Does not provide services to public 14 32 37 13 4 0 0 46 18 7965

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 13 20 39 18 9 0 0 27 34 9085
2022 Does not provide services to public 8 18 39 22 12 0 0 35 26 11935
2020 Provides services to public 15 22 37 18 8 0 0 26 37 8638
2020 Does not provide services to public 11 19 38 22 10 0 0 32 30 10238
2019 Provides services to public 17 23 36 17 7 0 0 24 40 6959
2019 Does not provide services to public 9 18 38 24 11 0 0 34 27 8830
2018 Provides services to public 15 22 37 17 7 0 0 25 38 6579
2018 Does not provide services to public 9 20 40 22 9 0 0 31 29 7886
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Provides services to public 28 53 17 2 9105
2022 Does not provide services to public 31 54 14 1 11950
2020 Provides services to public 39 39 19 2 8677
2020 Does not provide services to public 37 46 15 1 10299

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 41 59 2485
2022 Does not provide services to public 30 70 3735
2020 Provides services to public 35 65 3358
2020 Does not provide services to public 32 68 3834

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 41 13 8 4 5 6 23 75 13 9100
2022 Does not provide services to public 38 18 12 6 7 3 16 69 16 11950
2020 Provides services to public 39 17 13 8 8 3 13 67 18 8662
2020 Does not provide services to public 40 20 14 8 7 1 9 67 17 10286
2019 Provides services to public 32 17 16 11 15 1 7 54 29 6891
2019 Does not provide services to public 35 19 17 11 12 1 6 58 24 8779
2018 Provides services to public 33 16 16 11 14 1 8 54 28 6649
2018 Does not provide services to public 36 17 16 11 12 1 8 58 25 7962

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 11 20 15 19 30 1 5 33 52 2480
2022 Does not provide services to public 9 17 14 17 36 1 5 28 57 3735
2020 Provides services to public 12 20 17 19 27 1 4 34 48 3355
2020 Does not provide services to public 11 20 16 20 27 1 5 33 50 3836

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Provides services to public 7 18 14 18 37 2 4 27 58 2480
2022 Does not provide services to public 5 13 11 19 47 1 4 20 69 3730
2020 Provides services to public 8 16 14 21 37 1 2 26 60 3358
2020 Does not provide services to public 6 16 14 22 39 1 2 23 63 3838
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