2022 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 35 11 5 3 0 0 81 8 4915
2022 Health care practitioners 34 38 15 8 5 0 0 71 13 250
2022 Federal regulators 44 33 8 11 3 0 0 78 15 110
2022 Compliance, inspection and enforcement 37 36 14 8 6 0 0 73 14 1035
2022 Communications or public affairs 40 37 13 7 3 0 0 77 10 315
2022 Access to information and privacy 47 37 11 4 1 0 0 84 5 270
2022 Security 47 27 13 7 6 0 0 74 13 125
2022 Science and technology 41 40 13 4 3 0 0 81 7 45
2022 Legal services 36 37 9 4 14 0 0 73 18 45
2022 Administration and operations 42 37 10 7 4 0 0 79 11 4065
2022 Human resources 45 36 10 6 2 0 0 81 9 1040
2022 Financial management 46 38 12 3 1 0 0 84 4 445
2022 Procurement 50 34 8 6 2 0 0 84 8 100
2022 Real property 37 39 9 6 8 0 0 77 14 80
2022 Materiel management 40 45 10 4 0 0 0 85 4 25
2022 Information management 39 38 12 7 4 0 0 77 11 360
2022 Information technology 42 38 11 6 3 0 0 80 9 1075
2022 Internal audit 33 45 16 6 0 0 0 78 6 95
2022 Evaluation 41 38 14 4 3 1 0 79 7 250
2022 Data sciences 36 40 12 9 4 0 0 75 13 200
2022 Policy 38 40 11 7 4 0 0 78 11 1005
2022 Project management 41 39 10 6 3 0 0 80 10 1055
2022 Other services to the public 43 36 10 5 5 0 0 79 10 2400
2022 None of the above 43 33 11 7 5 0 0 76 13 1670
2020 Client contact centre 43 37 11 6 3 0 0 80 9 4351
2020 Health care practitioners 45 40 9 3 1 1 0 86 5 196
2020 Federal regulators 50 34 9 3 3 0 0 84 7 89
2020 Compliance, inspection and enforcement 31 39 13 9 6 1 0 71 15 856
2020 Communications or public affairs 40 38 10 9 2 0 0 79 11 267
2020 Access to information and privacy 47 40 10 2 1 0 0 87 3 179
2020 Security 43 34 12 9 3 0 0 76 12 106
2020 Science and technology 38 38 8 12 4 0 0 76 16 25
2020 Legal services 38 42 12 9 0 0 0 79 9 42
2020 Administration and operations 42 39 10 6 3 0 0 81 9 3943
2020 Human resources 44 40 8 6 2 0 0 84 8 847
2020 Financial management 46 39 9 4 2 0 0 85 6 471
2020 Procurement 48 40 3 8 1 0 0 88 9 70
2020 Real property 41 40 10 6 2 0 0 81 8 84
2020 Information management 45 39 9 4 3 0 0 84 7 277
2020 Information technology 41 41 10 6 2 0 0 82 8 930
2020 Internal audit 45 30 12 8 5 0 0 75 14 60
2020 Evaluation 44 31 17 2 6 0 1 75 8 125
2020 Data sciences 36 37 15 9 3 0 0 73 12 180
2020 Policy 37 42 9 8 3 0 0 79 12 999
2020 Project management 39 40 9 8 3 0 0 80 11 857
2020 Other services to the public 43 35 11 7 4 0 0 78 11 2386
2020 None of the above 39 36 12 7 5 0 0 76 12 1492
2019 Client contact centre 35 39 13 7 5 0 0 74 12 3063
2019 Health care practitioners 27 34 13 12 14 0 0 61 26 162
2019 Federal regulators 41 37 10 6 5 0 0 78 12 104
2019 Compliance, inspection and enforcement 28 46 13 7 6 0 0 74 13 707
2019 Communications or public affairs 35 44 9 9 3 0 0 79 12 265
2019 Access to information and privacy 45 29 12 11 3 0 0 74 14 132
2019 Security 47 30 14 6 3 0 0 77 9 101
2019 Science and technology 36 37 18 5 2 2 0 74 7 55
2019 Legal services 35 42 14 9 0 0 0 77 9 32
2019 Administration and operations 35 39 12 8 5 0 0 75 13 3143
2019 Human resources 38 40 12 5 5 0 0 78 10 738
2019 Financial management 35 41 13 5 6 0 0 76 11 430
2019 Procurement 36 47 10 5 2 0 0 83 7 56
2019 Real property 35 34 13 11 7 0 0 69 18 69
2019 Information management 36 36 13 10 4 0 0 73 14 258
2019 Information technology 39 39 12 6 4 0 0 78 10 898
2019 Internal audit 35 43 5 12 5 0 0 77 17 77
2019 Evaluation 33 40 10 10 7 0 0 73 17 130
2019 Data sciences 41 40 10 6 3 0 0 81 9 145
2019 Policy 38 39 11 8 4 0 0 78 12 887
2019 Project management 36 38 12 8 6 0 0 74 14 769
2019 Other services to the public 34 38 13 8 6 0 0 73 14 1928
2019 None of the above 34 39 12 8 6 0 0 73 15 1349
2018 Client contact centre 33 43 12 7 4 0 0 76 11 2962
2018 Health care practitioners 23 45 9 14 10 0 0 68 23 179
2018 Federal regulators 41 41 10 6 2 0 0 82 8 101
2018 Compliance, inspection and enforcement 28 42 15 9 7 0 0 70 15 689
2018 Communications or public affairs 33 44 10 9 5 0 0 77 14 242
2018 Access to information and privacy 34 44 12 9 1 0 0 78 10 110
2018 Security 28 57 5 6 3 0 0 85 10 62
2018 Science and technology 39 46 7 3 5 0 0 85 8 29
2018 Legal services 32 46 8 11 3 0 0 78 14 28
2018 Administration and operations 32 44 11 8 4 0 0 76 13 3011
2018 Human resources 39 41 10 6 4 0 0 80 9 642
2018 Financial management 34 46 10 7 3 0 0 80 9 376
2018 Procurement 30 45 15 9 2 0 0 74 11 47
2018 Real property 44 37 10 4 4 0 0 81 8 48
2018 Materiel management 35 33 32 0 0 0 0 68 0 13
2018 Information management 34 41 12 9 4 0 0 75 13 238
2018 Information technology 35 42 12 7 3 0 0 77 11 882
2018 Internal audit 30 44 10 10 6 0 0 75 16 84
2018 Evaluation 40 35 9 12 4 0 0 75 16 99
2018 Data sciences 45 35 11 6 3 0 0 81 8 153
2018 Policy 36 40 12 8 4 0 0 76 12 757
2018 Project management 32 43 12 10 3 0 0 75 13 738
2018 Other services to the public 32 42 13 8 5 0 0 74 13 1777
2018 None of the above 33 38 14 8 6 0 0 72 14 1194

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 35 14 7 4 0 0 75 11 4910
2022 Health care practitioners 32 30 17 10 10 0 0 62 20 250
2022 Federal regulators 37 36 9 10 7 0 0 73 17 110
2022 Compliance, inspection and enforcement 34 37 14 8 7 0 0 71 16 1035
2022 Communications or public affairs 42 35 11 9 3 0 0 77 12 315
2022 Access to information and privacy 44 35 11 6 3 0 0 79 9 270
2022 Security 40 29 15 6 8 1 0 70 14 125
2022 Science and technology 49 38 4 5 2 0 2 89 7 45
2022 Legal services 27 42 12 8 11 2 0 70 18 45
2022 Administration and operations 39 35 12 8 6 0 0 73 14 4060
2022 Human resources 45 36 10 6 3 0 0 81 9 1040
2022 Financial management 47 35 10 6 2 0 0 82 8 445
2022 Procurement 42 40 8 6 4 0 0 82 10 100
2022 Real property 38 38 12 9 3 0 0 76 12 80
2022 Materiel management 44 35 17 4 0 0 0 78 4 25
2022 Information management 38 37 14 7 3 0 0 75 11 360
2022 Information technology 44 35 11 6 4 0 0 79 9 1075
2022 Internal audit 30 40 16 12 2 0 0 70 13 95
2022 Evaluation 41 37 13 6 4 0 0 77 10 250
2022 Data sciences 41 38 9 9 1 0 0 80 11 200
2022 Policy 40 36 9 10 5 0 0 76 14 1005
2022 Project management 41 37 11 8 4 0 0 78 11 1055
2022 Other services to the public 37 32 14 10 8 0 0 69 17 2400
2022 None of the above 37 34 12 9 7 0 0 71 16 1670
2020 Client contact centre 34 36 16 9 5 0 0 70 14 4348
2020 Health care practitioners 36 38 15 6 3 0 1 75 10 196
2020 Federal regulators 43 28 16 3 10 0 0 71 13 89
2020 Compliance, inspection and enforcement 26 39 15 12 7 0 0 65 19 852
2020 Communications or public affairs 42 37 12 6 4 0 0 78 9 267
2020 Access to information and privacy 48 32 11 4 5 0 0 80 9 179
2020 Security 38 33 14 12 4 0 0 71 16 106
2020 Science and technology 44 31 4 7 12 0 0 76 20 25
2020 Legal services 47 30 10 9 5 0 0 77 14 41
2020 Administration and operations 37 35 13 9 5 0 0 72 14 3933
2020 Human resources 41 36 12 7 4 0 0 77 11 841
2020 Financial management 42 37 11 7 4 0 0 79 10 467
2020 Procurement 48 33 5 8 7 0 0 81 15 69
2020 Real property 49 35 10 5 2 0 0 83 7 82
2020 Information management 40 35 12 9 3 0 0 75 12 274
2020 Information technology 40 40 11 7 3 0 0 80 10 928
2020 Internal audit 33 41 10 11 3 0 0 75 15 60
2020 Evaluation 42 33 12 8 5 0 0 76 13 124
2020 Data sciences 37 36 14 8 5 0 0 73 13 179
2020 Policy 41 35 10 8 5 0 0 77 13 998
2020 Project management 40 35 12 9 4 0 0 75 13 851
2020 Other services to the public 35 33 14 10 7 0 0 69 17 2379
2020 None of the above 31 37 14 10 6 1 0 69 16 1491
2019 Client contact centre 27 37 17 12 7 0 0 64 19 3057
2019 Health care practitioners 28 27 13 16 17 0 0 55 33 158
2019 Federal regulators 27 36 15 13 10 0 0 62 23 104
2019 Compliance, inspection and enforcement 22 38 19 12 9 0 0 60 21 711
2019 Communications or public affairs 42 34 12 7 4 0 0 77 11 264
2019 Access to information and privacy 36 33 15 10 6 0 0 69 16 131
2019 Security 41 37 9 7 6 0 0 78 14 100
2019 Science and technology 33 37 22 6 2 0 0 71 7 55
2019 Legal services 29 39 15 8 6 3 0 70 14 33
2019 Administration and operations 30 37 15 11 7 0 0 67 18 3138
2019 Human resources 38 34 13 9 6 0 0 72 15 736
2019 Financial management 34 40 14 7 6 0 0 74 13 427
2019 Procurement 40 34 14 9 4 0 0 74 12 56
2019 Real property 36 35 14 4 11 0 0 71 15 69
2019 Information management 32 37 14 9 8 0 0 69 17 259
2019 Information technology 39 36 12 9 4 0 0 75 13 896
2019 Internal audit 23 45 10 20 1 0 0 68 22 76
2019 Evaluation 30 36 14 16 5 0 0 66 20 131
2019 Data sciences 44 31 14 6 5 0 0 74 11 144
2019 Policy 41 35 10 8 6 0 0 76 14 886
2019 Project management 34 36 14 8 8 1 0 70 16 767
2019 Other services to the public 27 33 16 13 10 0 0 60 24 1920
2019 None of the above 28 34 14 13 10 0 0 62 23 1346
2018 Client contact centre 26 40 17 10 7 0 0 66 17 2973
2018 Health care practitioners 22 35 13 15 14 0 0 58 29 181
2018 Federal regulators 37 30 13 10 9 0 0 68 19 101
2018 Compliance, inspection and enforcement 23 38 17 14 8 0 0 61 22 698
2018 Communications or public affairs 33 39 12 11 5 0 0 73 16 243
2018 Access to information and privacy 37 34 17 7 5 0 0 71 12 111
2018 Security 33 36 16 6 8 0 0 69 15 62
2018 Science and technology 22 49 17 8 3 0 0 71 12 29
2018 Legal services 28 33 22 17 0 0 0 61 17 26
2018 Administration and operations 29 38 16 10 7 0 0 66 18 2996
2018 Human resources 37 34 14 9 5 0 0 71 14 645
2018 Financial management 34 41 11 8 5 0 0 76 13 376
2018 Procurement 33 44 12 4 7 0 0 77 10 48
2018 Real property 45 37 10 6 2 0 0 82 8 50
2018 Materiel management 25 40 18 9 8 0 0 65 17 12
2018 Information management 32 37 9 14 6 1 0 70 21 239
2018 Information technology 36 39 13 7 5 0 0 76 12 878
2018 Internal audit 30 41 11 9 10 0 0 71 18 83
2018 Evaluation 35 34 12 18 1 0 0 69 19 99
2018 Data sciences 43 36 11 6 3 0 0 79 9 154
2018 Policy 37 37 11 8 6 0 0 75 14 759
2018 Project management 30 39 15 9 7 0 0 69 16 739
2018 Other services to the public 23 34 16 14 11 0 0 58 26 1778
2018 None of the above 26 37 14 11 11 0 0 63 22 1182

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 30 10 2 1 0 0 87 4 4910
2022 Health care practitioners 45 36 11 5 2 0 0 82 7 250
2022 Federal regulators 55 33 7 3 2 0 0 88 5 110
2022 Compliance, inspection and enforcement 48 33 11 6 3 0 0 81 8 1035
2022 Communications or public affairs 46 36 10 6 1 0 0 83 7 315
2022 Access to information and privacy 57 34 7 1 1 0 0 90 2 270
2022 Security 62 21 11 2 3 0 0 83 6 125
2022 Science and technology 52 29 19 0 0 0 0 81 0 45
2022 Legal services 45 36 11 2 6 0 0 81 8 45
2022 Administration and operations 55 30 10 3 2 0 0 85 5 4060
2022 Human resources 52 34 11 2 1 0 0 86 3 1040
2022 Financial management 56 33 9 2 1 0 0 89 2 445
2022 Procurement 58 26 13 1 2 0 0 84 3 95
2022 Real property 45 38 11 4 1 0 0 84 5 80
2022 Materiel management 43 34 11 4 7 0 0 77 11 25
2022 Information management 50 35 9 3 2 0 0 85 6 360
2022 Information technology 56 28 10 3 2 0 0 85 5 1075
2022 Internal audit 40 42 12 6 0 0 0 82 6 95
2022 Evaluation 58 32 7 2 1 0 0 90 3 250
2022 Data sciences 52 28 13 4 2 0 0 80 6 200
2022 Policy 50 34 11 4 1 0 0 83 6 1005
2022 Project management 52 33 10 3 1 0 0 85 5 1055
2022 Other services to the public 57 30 9 3 2 0 0 86 4 2400
2022 None of the above 55 29 11 4 2 0 0 84 6 1670
2020 Client contact centre 56 31 9 3 2 0 0 87 5 4310
2020 Health care practitioners 60 31 5 2 1 0 1 92 3 194
2020 Federal regulators 67 26 3 2 1 0 0 93 3 88
2020 Compliance, inspection and enforcement 45 35 11 7 2 0 0 80 9 845
2020 Communications or public affairs 52 35 8 5 1 0 0 87 5 267
2020 Access to information and privacy 70 22 4 2 1 0 1 93 2 177
2020 Security 61 24 11 1 3 0 0 85 4 102
2020 Science and technology 64 28 4 4 0 0 0 92 4 25
2020 Legal services 56 30 10 4 0 0 0 86 4 42
2020 Administration and operations 56 30 9 3 1 0 0 87 4 3911
2020 Human resources 55 32 9 2 1 0 0 87 4 839
2020 Financial management 57 31 7 2 2 0 0 88 4 468
2020 Procurement 63 31 6 0 0 0 0 94 0 69
2020 Real property 55 39 6 0 0 0 0 94 0 83
2020 Information management 56 32 7 3 2 0 0 89 4 270
2020 Information technology 56 32 9 2 1 0 0 88 3 924
2020 Internal audit 52 34 5 6 2 0 0 87 8 61
2020 Evaluation 51 34 10 1 4 1 0 85 5 125
2020 Data sciences 48 37 6 8 2 0 0 84 9 177
2020 Policy 50 35 9 4 2 0 0 85 6 986
2020 Project management 54 31 10 4 2 0 0 84 6 854
2020 Other services to the public 58 29 9 3 2 0 0 87 5 2368
2020 None of the above 52 33 9 3 3 0 0 85 6 1478
2019 Client contact centre 50 34 11 3 2 0 0 84 5 3052
2019 Health care practitioners 46 30 13 7 3 1 0 76 11 161
2019 Federal regulators 55 27 11 4 3 0 0 82 6 105
2019 Compliance, inspection and enforcement 44 36 13 4 3 0 0 80 7 708
2019 Communications or public affairs 51 36 8 4 1 0 0 87 5 263
2019 Access to information and privacy 47 34 13 4 2 1 0 82 5 131
2019 Security 57 36 3 3 2 0 0 93 5 99
2019 Science and technology 56 24 13 4 2 2 0 81 6 54
2019 Legal services 54 40 0 6 0 0 0 94 6 33
2019 Administration and operations 51 33 11 4 2 0 0 84 6 3123
2019 Human resources 52 32 11 2 2 0 0 84 4 733
2019 Financial management 44 37 12 3 3 0 0 82 7 426
2019 Procurement 42 48 5 4 2 0 0 89 5 56
2019 Real property 50 29 13 4 4 0 0 79 8 69
2019 Information management 49 35 11 4 1 0 0 84 5 258
2019 Information technology 53 32 9 4 2 0 0 86 5 894
2019 Internal audit 48 35 8 8 1 0 0 83 9 74
2019 Evaluation 42 40 12 4 2 0 0 82 6 131
2019 Data sciences 52 34 7 5 1 0 0 86 6 142
2019 Policy 48 35 10 4 2 0 0 84 6 884
2019 Project management 52 32 10 4 2 0 0 84 6 765
2019 Other services to the public 53 30 11 4 2 0 0 82 6 1907
2019 None of the above 51 33 10 4 3 0 0 84 6 1341
2018 Client contact centre 50 37 9 3 1 0 0 87 4 2945
2018 Health care practitioners 47 35 9 5 4 0 0 83 8 179
2018 Federal regulators 55 32 10 2 0 0 0 88 2 97
2018 Compliance, inspection and enforcement 44 38 11 5 2 0 0 82 7 693
2018 Communications or public affairs 43 37 10 8 2 0 0 80 10 241
2018 Access to information and privacy 59 31 8 3 0 0 0 90 3 111
2018 Security 57 35 5 3 0 0 0 92 3 61
2018 Science and technology 43 41 8 8 0 0 0 84 8 29
2018 Legal services 49 37 7 4 3 0 0 86 7 28
2018 Administration and operations 50 35 9 4 2 0 0 85 6 2991
2018 Human resources 50 37 8 3 2 0 0 87 5 637
2018 Financial management 48 37 11 3 2 0 0 85 4 377
2018 Procurement 46 41 11 2 0 0 0 87 2 48
2018 Real property 53 37 8 0 2 0 0 90 2 49
2018 Materiel management 57 17 26 0 0 0 0 74 0 13
2018 Information management 49 33 13 3 2 0 0 82 6 238
2018 Information technology 54 33 9 3 1 0 0 86 4 878
2018 Internal audit 43 44 5 6 2 0 0 87 8 84
2018 Evaluation 53 30 10 5 2 0 0 83 7 99
2018 Data sciences 54 33 7 3 2 0 1 88 5 151
2018 Policy 46 36 10 6 2 0 0 82 8 755
2018 Project management 46 38 10 4 2 0 0 84 6 734
2018 Other services to the public 51 33 10 4 2 0 0 84 6 1759
2018 None of the above 49 34 11 3 3 0 0 83 6 1174

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 35 10 5 3 0 0 82 8 4915
2022 Health care practitioners 41 39 12 5 3 0 0 80 8 250
2022 Federal regulators 40 37 15 6 1 0 0 78 7 110
2022 Compliance, inspection and enforcement 40 36 12 7 4 0 0 77 11 1035
2022 Communications or public affairs 43 35 13 7 2 0 0 78 9 315
2022 Access to information and privacy 56 33 8 3 1 0 0 89 4 270
2022 Security 48 29 11 5 6 1 0 78 11 125
2022 Science and technology 40 51 7 0 2 0 0 91 2 45
2022 Legal services 43 35 8 5 10 0 0 78 15 45
2022 Administration and operations 46 35 10 6 3 0 0 81 9 4065
2022 Human resources 48 36 10 4 2 0 0 84 6 1040
2022 Financial management 48 39 9 2 1 0 0 88 4 445
2022 Procurement 55 32 5 5 4 0 0 86 9 100
2022 Real property 45 33 10 11 1 0 0 78 12 80
2022 Materiel management 51 34 8 0 7 0 0 85 7 25
2022 Information management 45 35 10 6 3 0 0 81 9 360
2022 Information technology 48 35 10 4 3 0 0 83 7 1075
2022 Internal audit 44 36 12 8 0 0 0 80 8 95
2022 Evaluation 44 41 10 3 3 0 0 84 6 250
2022 Data sciences 41 38 11 7 4 0 0 78 10 200
2022 Policy 40 39 10 8 3 0 0 79 11 1005
2022 Project management 44 37 11 5 3 0 0 81 8 1055
2022 Other services to the public 47 33 10 5 4 0 0 80 9 2400
2022 None of the above 47 32 12 6 3 0 0 79 9 1670
2020 Client contact centre 47 35 10 5 3 0 0 82 8 4353
2020 Health care practitioners 56 34 6 3 1 0 0 90 4 193
2020 Federal regulators 53 31 6 7 4 0 0 83 11 89
2020 Compliance, inspection and enforcement 36 39 13 7 4 0 0 76 11 852
2020 Communications or public affairs 47 37 7 5 3 0 0 85 8 267
2020 Access to information and privacy 56 31 7 3 2 0 0 88 5 179
2020 Security 47 34 13 6 1 0 0 81 6 106
2020 Science and technology 49 28 12 12 0 0 0 76 12 25
2020 Legal services 50 29 14 7 0 0 0 79 7 42
2020 Administration and operations 48 35 9 5 2 0 0 83 7 3940
2020 Human resources 49 36 8 5 1 0 0 85 6 847
2020 Financial management 50 35 9 2 2 0 0 86 5 470
2020 Procurement 58 30 7 4 0 0 0 88 4 70
2020 Real property 52 36 10 1 0 0 0 88 1 84
2020 Information management 54 33 7 4 1 0 0 88 5 277
2020 Information technology 48 39 8 4 1 0 0 87 5 932
2020 Internal audit 46 40 5 4 5 0 0 86 9 61
2020 Evaluation 52 28 11 3 5 1 0 81 8 125
2020 Data sciences 43 35 11 7 3 0 0 79 10 180
2020 Policy 44 37 9 7 2 0 0 81 9 1000
2020 Project management 43 39 9 7 2 0 0 82 9 857
2020 Other services to the public 47 34 9 6 3 0 0 82 9 2389
2020 None of the above 45 35 11 5 4 0 0 80 9 1494
2019 Client contact centre 39 38 12 6 5 0 0 77 11 3060
2019 Health care practitioners 35 36 13 8 7 0 0 71 15 162
2019 Federal regulators 41 40 8 9 3 0 0 81 11 105
2019 Compliance, inspection and enforcement 34 44 11 6 5 0 0 78 11 709
2019 Communications or public affairs 45 39 8 6 1 0 0 84 7 264
2019 Access to information and privacy 46 31 12 9 2 0 0 77 10 132
2019 Security 53 27 15 3 2 0 0 81 4 101
2019 Science and technology 46 36 11 5 2 0 0 82 7 55
2019 Legal services 39 47 5 6 3 0 0 86 8 33
2019 Administration and operations 40 38 11 7 3 0 0 78 10 3141
2019 Human resources 44 39 11 3 2 0 0 83 5 741
2019 Financial management 40 41 9 5 4 0 0 82 9 429
2019 Procurement 49 32 8 9 2 0 0 81 11 56
2019 Real property 33 45 7 10 5 0 0 78 15 69
2019 Information management 44 34 10 7 4 0 0 79 11 257
2019 Information technology 43 39 10 5 2 0 0 82 7 899
2019 Internal audit 41 41 8 9 1 0 0 82 10 77
2019 Evaluation 34 42 13 7 4 0 0 76 11 131
2019 Data sciences 53 32 9 5 1 0 0 85 6 144
2019 Policy 42 37 11 6 4 0 0 79 9 888
2019 Project management 38 39 12 8 3 0 0 77 11 767
2019 Other services to the public 40 36 12 8 4 0 0 76 12 1928
2019 None of the above 41 36 12 6 5 0 0 77 11 1353
2018 Client contact centre 39 40 12 5 4 0 0 79 9 2974
2018 Health care practitioners 33 41 13 7 5 0 0 74 13 179
2018 Federal regulators 46 41 10 3 0 0 0 87 3 101
2018 Compliance, inspection and enforcement 32 42 13 9 4 0 0 74 13 697
2018 Communications or public affairs 40 37 13 7 2 0 0 78 10 245
2018 Access to information and privacy 48 34 14 3 2 0 0 82 4 110
2018 Security 46 41 5 3 5 0 0 86 9 61
2018 Science and technology 22 67 3 3 3 0 0 90 7 29
2018 Legal services 36 49 8 4 3 0 0 84 7 28
2018 Administration and operations 37 40 13 6 3 0 0 78 9 3016
2018 Human resources 44 39 9 4 3 0 0 83 7 642
2018 Financial management 42 39 11 5 4 0 0 81 8 377
2018 Procurement 42 44 10 4 0 0 0 86 4 48
2018 Real property 49 33 8 6 4 0 0 82 10 50
2018 Materiel management 35 58 7 0 0 0 0 93 0 13
2018 Information management 37 40 14 7 2 0 0 77 9 238
2018 Information technology 42 39 12 5 3 0 0 81 7 882
2018 Internal audit 39 36 16 5 3 0 0 76 8 84
2018 Evaluation 42 39 8 9 2 0 0 81 11 99
2018 Data sciences 51 32 10 6 1 0 0 82 8 153
2018 Policy 37 41 11 7 3 0 0 78 10 758
2018 Project management 37 39 13 8 3 0 0 77 10 738
2018 Other services to the public 38 39 13 6 4 0 0 77 10 1779
2018 None of the above 39 37 12 7 4 0 0 76 12 1185

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 29 9 5 3 0 0 84 8 4915
2022 Health care practitioners 44 30 11 8 7 0 0 74 15 250
2022 Federal regulators 42 31 12 9 5 1 0 74 14 110
2022 Compliance, inspection and enforcement 40 34 12 7 6 1 0 74 14 1035
2022 Communications or public affairs 46 32 14 4 3 0 0 78 7 315
2022 Access to information and privacy 60 26 9 3 1 1 0 86 5 270
2022 Security 57 20 9 4 7 1 1 79 12 125
2022 Science and technology 51 24 11 10 2 0 2 77 12 45
2022 Legal services 41 30 9 11 8 0 0 72 19 45
2022 Administration and operations 47 30 11 6 5 0 0 78 11 4065
2022 Human resources 54 31 8 4 3 1 0 85 7 1040
2022 Financial management 60 28 6 4 2 0 0 88 6 445
2022 Procurement 59 24 9 4 3 0 1 84 7 100
2022 Real property 42 44 7 4 2 1 0 87 6 80
2022 Materiel management 51 15 19 4 7 4 0 69 12 25
2022 Information management 52 29 9 6 4 1 0 82 9 360
2022 Information technology 51 30 9 5 4 0 0 81 10 1075
2022 Internal audit 43 35 14 5 3 0 0 78 8 95
2022 Evaluation 49 27 13 7 4 0 0 76 11 250
2022 Data sciences 42 35 9 8 6 0 0 77 14 200
2022 Policy 39 33 14 8 5 1 0 72 13 1005
2022 Project management 44 31 13 7 4 0 0 75 11 1055
2022 Other services to the public 48 27 12 6 7 1 0 76 13 2400
2022 None of the above 47 27 12 7 6 1 0 75 13 1670
2020 Client contact centre 52 28 11 4 3 1 0 81 8 4332
2020 Health care practitioners 54 29 10 5 3 0 0 83 7 197
2020 Federal regulators 49 25 11 7 6 2 0 75 13 88
2020 Compliance, inspection and enforcement 37 33 14 9 6 1 0 71 15 851
2020 Communications or public affairs 53 26 13 5 3 0 0 79 8 266
2020 Access to information and privacy 59 27 9 1 3 0 0 87 4 179
2020 Security 57 20 12 9 3 0 0 76 11 106
2020 Science and technology 45 26 16 4 8 0 0 72 12 25
2020 Legal services 50 34 4 9 2 0 0 84 12 42
2020 Administration and operations 48 30 12 5 4 0 0 79 9 3924
2020 Human resources 54 30 9 5 2 1 0 84 7 842
2020 Financial management 57 30 8 3 2 0 0 87 5 469
2020 Procurement 56 28 7 5 3 0 0 84 9 70
2020 Real property 55 32 7 2 2 1 0 88 5 84
2020 Information management 55 28 11 4 1 0 0 84 5 276
2020 Information technology 52 32 10 4 2 0 0 84 6 932
2020 Internal audit 56 26 8 2 7 2 0 83 8 61
2020 Evaluation 48 37 8 4 2 2 0 86 6 125
2020 Data sciences 43 38 10 5 3 1 0 82 8 177
2020 Policy 43 34 14 6 3 0 0 77 9 994
2020 Project management 49 31 13 5 2 0 0 80 7 852
2020 Other services to the public 50 28 11 6 5 1 0 78 11 2378
2020 None of the above 47 31 11 6 4 1 0 79 10 1484
2019 Client contact centre 41 31 15 7 5 1 0 73 13 3047
2019 Health care practitioners 31 29 15 13 12 0 0 60 25 163
2019 Federal regulators 34 32 16 9 7 1 0 67 17 105
2019 Compliance, inspection and enforcement 30 33 19 8 10 1 0 64 18 707
2019 Communications or public affairs 42 35 14 7 2 0 0 77 10 265
2019 Access to information and privacy 43 33 8 6 9 1 0 77 15 130
2019 Security 46 32 8 7 6 1 0 79 13 101
2019 Science and technology 43 41 7 5 2 2 0 85 7 55
2019 Legal services 39 34 18 3 6 0 0 73 8 33
2019 Administration and operations 37 32 16 8 6 1 0 70 14 3133
2019 Human resources 43 33 13 7 4 0 0 76 11 737
2019 Financial management 47 31 12 4 4 1 0 79 9 428
2019 Procurement 43 33 13 10 0 0 0 76 10 56
2019 Real property 38 34 14 10 4 0 0 73 14 69
2019 Information management 43 30 12 9 6 0 0 73 15 259
2019 Information technology 45 32 15 4 4 1 0 78 8 896
2019 Internal audit 40 29 17 8 6 0 0 69 14 76
2019 Evaluation 28 39 20 6 5 1 0 68 11 131
2019 Data sciences 45 34 10 7 4 0 0 79 11 145
2019 Policy 39 34 15 7 4 1 0 74 11 889
2019 Project management 36 33 16 8 7 0 0 70 15 767
2019 Other services to the public 35 32 15 9 8 1 0 68 17 1921
2019 None of the above 38 30 16 9 7 0 0 68 16 1346
2018 Client contact centre 41 34 13 7 4 1 0 75 11 2966
2018 Health care practitioners 26 31 19 11 10 2 1 58 22 180
2018 Federal regulators 38 32 21 7 1 0 0 71 8 100
2018 Compliance, inspection and enforcement 27 35 17 11 9 0 0 62 20 695
2018 Communications or public affairs 35 32 20 8 4 0 0 68 12 245
2018 Access to information and privacy 48 31 15 3 2 2 0 80 4 111
2018 Security 35 37 17 5 6 0 0 71 11 62
2018 Science and technology 34 37 14 8 7 0 0 71 15 30
2018 Legal services 33 48 8 4 7 0 0 81 11 28
2018 Administration and operations 36 31 18 9 6 0 0 68 14 3017
2018 Human resources 41 36 13 6 3 1 0 78 9 640
2018 Financial management 44 33 15 4 4 0 0 77 8 373
2018 Procurement 46 37 12 2 2 0 0 83 4 47
2018 Real property 43 33 20 4 0 0 0 76 4 49
2018 Materiel management 32 12 56 0 0 0 0 44 0 13
2018 Information management 42 31 16 6 4 2 0 74 11 239
2018 Information technology 40 36 14 6 4 1 0 76 10 882
2018 Internal audit 35 34 12 7 11 1 0 70 18 84
2018 Evaluation 35 33 19 10 2 0 0 69 12 98
2018 Data sciences 44 25 19 10 1 0 1 70 11 153
2018 Policy 35 33 17 8 5 1 0 69 13 759
2018 Project management 38 30 16 10 6 0 0 68 16 738
2018 Other services to the public 33 32 18 9 8 0 0 65 17 1772
2018 None of the above 34 31 17 9 8 1 0 66 17 1187

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 30 9 5 3 0 0 82 8 4915
2022 Health care practitioners 41 33 9 9 8 0 0 75 16 250
2022 Federal regulators 40 30 11 13 5 1 0 71 18 110
2022 Compliance, inspection and enforcement 37 34 12 10 6 1 0 72 16 1035
2022 Communications or public affairs 45 33 12 8 3 0 0 78 10 315
2022 Access to information and privacy 57 28 8 6 1 0 0 85 7 270
2022 Security 54 25 5 7 7 1 1 81 14 125
2022 Science and technology 44 28 12 9 2 2 2 76 12 45
2022 Legal services 37 38 6 10 9 0 0 75 19 45
2022 Administration and operations 44 32 11 7 5 0 0 77 12 4065
2022 Human resources 52 31 9 6 3 0 0 83 8 1040
2022 Financial management 57 31 6 4 2 0 0 88 5 445
2022 Procurement 54 28 9 5 3 0 1 83 8 100
2022 Real property 39 43 9 6 4 0 0 82 9 80
2022 Materiel management 48 27 18 0 7 0 0 75 7 25
2022 Information management 48 31 10 6 5 1 0 79 11 360
2022 Information technology 48 32 10 5 4 0 0 80 10 1075
2022 Internal audit 40 36 15 6 3 0 0 76 9 95
2022 Evaluation 45 32 11 9 3 0 0 77 12 245
2022 Data sciences 40 36 11 6 7 0 0 76 13 200
2022 Policy 37 35 12 10 6 0 0 72 15 1005
2022 Project management 43 34 13 8 3 0 0 76 11 1055
2022 Other services to the public 45 30 10 8 6 0 0 75 14 2400
2022 None of the above 45 29 11 9 6 0 0 74 15 1670
2020 Client contact centre 49 31 11 5 3 1 0 80 8 4310
2020 Health care practitioners 51 32 11 4 3 0 0 82 7 195
2020 Federal regulators 48 28 10 6 7 1 0 77 13 89
2020 Compliance, inspection and enforcement 32 39 13 10 7 0 0 71 16 851
2020 Communications or public affairs 50 32 9 6 3 1 0 82 9 266
2020 Access to information and privacy 55 33 7 3 2 0 0 88 5 180
2020 Security 54 26 8 10 2 0 0 80 12 105
2020 Science and technology 38 38 16 4 4 0 0 76 8 25
2020 Legal services 46 38 7 7 2 0 0 84 9 42
2020 Administration and operations 46 33 11 6 3 0 0 79 9 3901
2020 Human resources 52 31 8 7 2 0 0 83 9 838
2020 Financial management 55 32 8 3 2 0 0 87 5 465
2020 Procurement 59 26 6 7 2 0 0 86 9 69
2020 Real property 49 37 8 4 1 1 0 87 5 83
2020 Information management 51 33 9 4 2 0 0 84 6 270
2020 Information technology 51 33 9 5 2 0 0 84 7 924
2020 Internal audit 51 32 12 0 5 0 0 83 5 61
2020 Evaluation 45 42 8 4 2 0 0 86 6 125
2020 Data sciences 44 38 11 4 3 1 0 82 7 177
2020 Policy 41 36 13 7 2 0 0 78 9 985
2020 Project management 47 34 11 5 3 0 0 81 7 848
2020 Other services to the public 47 31 11 7 4 1 0 78 11 2369
2020 None of the above 45 33 11 6 3 1 0 79 10 1475
2019 Client contact centre 37 34 14 8 5 0 0 72 13 3036
2019 Health care practitioners 31 28 15 14 12 1 0 59 26 161
2019 Federal regulators 36 30 15 10 8 0 1 67 18 105
2019 Compliance, inspection and enforcement 27 38 17 10 8 0 0 65 18 708
2019 Communications or public affairs 41 36 10 9 3 1 0 78 12 263
2019 Access to information and privacy 43 29 13 9 6 0 0 72 14 129
2019 Security 47 32 6 7 7 1 0 80 14 99
2019 Science and technology 43 34 15 2 4 2 0 79 6 54
2019 Legal services 37 37 18 3 6 0 0 73 8 33
2019 Administration and operations 36 34 15 9 6 0 0 70 15 3122
2019 Human resources 41 34 13 8 3 0 0 76 11 731
2019 Financial management 45 35 9 5 4 1 1 81 9 430
2019 Procurement 46 31 13 8 0 2 0 78 8 57
2019 Real property 43 33 16 5 3 0 0 75 8 69
2019 Information management 39 35 14 6 5 0 0 74 11 257
2019 Information technology 44 34 13 5 3 0 0 78 8 890
2019 Internal audit 40 31 18 9 3 0 0 71 12 77
2019 Evaluation 26 38 23 9 4 1 0 64 13 131
2019 Data sciences 41 38 9 9 4 0 0 79 13 144
2019 Policy 37 37 14 8 3 0 0 75 11 880
2019 Project management 35 35 14 8 6 0 0 71 14 763
2019 Other services to the public 33 35 15 10 6 0 0 68 17 1912
2019 None of the above 36 33 15 9 6 0 0 69 16 1343
2018 Client contact centre 38 37 14 7 4 0 0 75 11 2955
2018 Health care practitioners 24 34 19 14 7 1 0 59 22 179
2018 Federal regulators 32 41 16 8 2 1 0 74 10 98
2018 Compliance, inspection and enforcement 26 37 18 12 8 0 0 62 20 692
2018 Communications or public affairs 37 37 15 8 4 0 0 74 11 244
2018 Access to information and privacy 52 28 13 3 3 1 0 80 6 108
2018 Security 35 37 14 7 7 0 0 72 13 61
2018 Science and technology 34 46 13 0 7 0 0 80 7 30
2018 Legal services 33 48 8 7 4 0 0 81 11 28
2018 Administration and operations 34 34 17 9 5 0 0 69 15 2985
2018 Human resources 39 37 12 7 3 1 0 77 10 636
2018 Financial management 43 35 13 5 4 0 0 78 9 374
2018 Procurement 41 43 14 0 2 0 0 84 2 48
2018 Real property 45 20 28 6 0 0 0 65 6 49
2018 Materiel management 32 36 32 0 0 0 0 68 0 13
2018 Information management 39 36 15 4 5 1 0 76 9 238
2018 Information technology 39 38 12 6 4 1 0 77 11 878
2018 Internal audit 35 34 14 11 6 0 0 69 17 84
2018 Evaluation 37 34 15 7 5 0 1 72 13 96
2018 Data sciences 44 24 19 11 1 1 0 69 12 153
2018 Policy 34 37 15 9 4 1 0 72 13 755
2018 Project management 37 32 16 9 5 1 0 69 14 738
2018 Other services to the public 30 35 17 10 7 0 0 65 17 1764
2018 None of the above 33 34 16 9 7 1 0 67 16 1181

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 23 20 10 8 6 1 60 19 4915
2022 Health care practitioners 32 23 18 12 8 7 0 59 22 250
2022 Federal regulators 27 29 21 9 9 4 0 58 20 110
2022 Compliance, inspection and enforcement 28 21 20 13 11 7 0 53 25 1035
2022 Communications or public affairs 36 24 16 9 9 6 0 64 19 315
2022 Access to information and privacy 40 24 20 6 4 5 0 67 11 270
2022 Security 47 19 12 9 8 4 1 70 17 125
2022 Science and technology 39 30 22 5 2 0 2 70 7 45
2022 Legal services 33 27 14 4 18 4 0 62 24 45
2022 Administration and operations 35 23 18 10 8 5 0 61 20 4065
2022 Human resources 45 23 14 8 5 4 0 71 14 1040
2022 Financial management 52 24 12 6 4 2 0 77 10 445
2022 Procurement 48 20 12 8 2 6 3 75 11 100
2022 Real property 34 25 22 8 8 2 0 61 16 80
2022 Materiel management 46 16 17 4 7 11 0 69 12 25
2022 Information management 36 23 14 11 8 7 1 64 20 360
2022 Information technology 44 24 16 7 5 4 1 71 12 1075
2022 Internal audit 36 21 15 20 5 3 0 59 25 95
2022 Evaluation 34 23 17 12 6 7 0 62 20 250
2022 Data sciences 34 29 16 10 9 2 0 64 20 200
2022 Policy 29 24 21 12 8 5 0 57 22 1005
2022 Project management 36 24 17 11 8 3 0 62 20 1055
2022 Other services to the public 32 21 19 11 10 6 0 57 23 2400
2022 None of the above 36 22 18 10 9 5 0 61 20 1670
2020 Client contact centre 31 24 21 10 7 6 0 59 19 4353
2020 Health care practitioners 46 19 11 9 5 7 2 72 15 197
2020 Federal regulators 39 18 18 9 11 3 1 60 21 89
2020 Compliance, inspection and enforcement 24 26 21 15 10 4 0 52 26 856
2020 Communications or public affairs 36 18 22 12 5 6 0 58 18 267
2020 Access to information and privacy 46 23 18 5 5 2 2 71 11 178
2020 Security 39 21 17 15 6 3 0 61 22 106
2020 Science and technology 37 24 20 8 11 0 0 61 19 25
2020 Legal services 38 22 19 5 7 10 0 67 13 42
2020 Administration and operations 36 24 19 10 6 4 0 63 17 3932
2020 Human resources 43 25 15 9 4 3 1 70 14 845
2020 Financial management 48 26 13 5 4 3 0 77 10 471
2020 Procurement 55 13 17 6 6 3 0 70 12 70
2020 Real property 41 24 16 7 2 8 2 72 10 84
2020 Information management 40 26 20 8 3 3 0 68 11 276
2020 Information technology 47 27 14 6 3 3 0 76 10 933
2020 Internal audit 43 33 10 5 5 3 0 79 11 60
2020 Evaluation 38 26 16 10 3 6 1 69 14 125
2020 Data sciences 33 25 20 14 5 4 0 60 19 180
2020 Policy 32 25 20 14 5 3 0 59 20 997
2020 Project management 38 23 19 9 7 4 0 63 17 857
2020 Other services to the public 33 23 21 11 8 5 0 58 20 2383
2020 None of the above 36 23 20 9 6 5 1 62 16 1489
2019 Client contact centre 27 22 20 13 13 4 0 52 27 3062
2019 Health care practitioners 32 19 18 9 16 6 1 54 27 162
2019 Federal regulators 26 31 18 8 15 2 1 59 23 106
2019 Compliance, inspection and enforcement 24 23 22 15 13 4 0 49 29 710
2019 Communications or public affairs 34 21 17 16 10 2 0 57 26 264
2019 Access to information and privacy 38 19 19 12 10 2 0 59 21 131
2019 Security 43 21 12 13 10 3 0 65 23 101
2019 Science and technology 38 31 15 2 7 7 0 75 10 54
2019 Legal services 34 32 15 14 6 0 0 65 19 33
2019 Administration and operations 28 23 20 14 10 4 0 54 25 3139
2019 Human resources 36 25 18 10 8 3 0 63 18 740
2019 Financial management 38 30 16 6 8 2 1 70 14 429
2019 Procurement 42 27 13 7 4 7 0 74 11 57
2019 Real property 28 29 16 15 10 3 0 58 25 69
2019 Information management 33 24 17 10 9 5 0 61 21 259
2019 Information technology 41 28 18 7 4 2 0 71 11 895
2019 Internal audit 27 35 16 6 6 9 0 68 14 77
2019 Evaluation 26 19 21 19 11 4 0 47 31 131
2019 Data sciences 33 22 24 10 7 3 1 57 18 145
2019 Policy 28 25 20 15 9 3 1 55 25 889
2019 Project management 31 22 19 13 11 4 0 55 25 770
2019 Other services to the public 28 21 17 15 13 5 1 52 30 1932
2019 None of the above 30 23 19 12 11 5 0 56 24 1349
2018 Client contact centre 28 24 21 12 10 4 0 55 23 2980
2018 Health care practitioners 22 23 22 16 10 7 0 49 28 180
2018 Federal regulators 32 22 19 18 3 4 1 57 23 100
2018 Compliance, inspection and enforcement 21 22 19 19 14 5 0 45 34 695
2018 Communications or public affairs 27 23 19 18 9 3 0 52 28 244
2018 Access to information and privacy 38 19 23 8 5 7 0 61 14 110
2018 Security 29 31 23 6 8 3 0 61 15 62
2018 Science and technology 31 30 21 3 8 7 0 65 12 30
2018 Legal services 28 41 21 7 4 0 0 68 11 28
2018 Administration and operations 27 25 20 14 10 4 0 54 25 3015
2018 Human resources 36 24 17 12 6 4 0 63 19 643
2018 Financial management 37 29 16 9 5 2 0 68 15 374
2018 Procurement 42 21 21 9 4 2 0 65 13 47
2018 Real property 29 23 28 10 4 4 2 55 15 49
2018 Materiel management 32 23 30 15 0 0 0 55 15 13
2018 Information management 34 23 17 14 10 3 0 58 25 238
2018 Information technology 38 27 19 7 5 3 0 67 13 882
2018 Internal audit 31 24 23 7 12 1 1 56 20 84
2018 Evaluation 25 22 22 20 5 4 2 49 27 98
2018 Data sciences 33 20 24 10 8 5 0 57 19 153
2018 Policy 24 25 22 15 10 3 1 51 26 762
2018 Project management 30 24 21 12 10 3 0 55 23 742
2018 Other services to the public 24 23 22 14 13 4 0 49 28 1773
2018 None of the above 27 22 20 13 11 5 1 53 26 1187
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 22 16 4 3 3 18 71 8 4915
2022 Health care practitioners 29 26 21 6 2 4 11 65 10 250
2022 Federal regulators 44 21 18 5 3 1 9 72 8 110
2022 Compliance, inspection and enforcement 39 26 16 5 2 2 9 73 8 1035
2022 Communications or public affairs 49 29 7 5 2 1 7 85 8 315
2022 Access to information and privacy 36 22 16 6 3 3 15 70 10 270
2022 Security 43 23 14 4 5 2 8 74 11 125
2022 Science and technology 43 27 22 0 0 2 6 76 0 45
2022 Legal services 29 20 26 13 6 0 6 52 20 45
2022 Administration and operations 43 25 14 4 3 2 9 76 8 4065
2022 Human resources 50 27 12 3 2 1 5 82 5 1040
2022 Financial management 52 27 11 3 2 0 5 83 5 445
2022 Procurement 42 30 16 1 1 3 8 80 2 100
2022 Real property 52 30 12 2 0 0 4 86 2 80
2022 Materiel management 53 32 4 7 0 4 0 89 7 25
2022 Information management 44 30 12 3 2 3 6 81 5 360
2022 Information technology 55 23 12 3 2 1 4 82 5 1075
2022 Internal audit 35 30 18 5 2 4 5 72 7 95
2022 Evaluation 40 25 16 4 3 3 10 74 8 250
2022 Data sciences 54 26 9 4 5 0 2 82 9 200
2022 Policy 54 27 9 5 2 1 3 83 8 1005
2022 Project management 58 25 10 3 2 0 3 86 4 1055
2022 Other services to the public 35 22 17 4 5 2 15 68 11 2400
2022 None of the above 40 24 14 4 3 2 12 75 9 1665
2020 Client contact centre 32 22 18 5 3 3 17 67 10 4343
2020 Health care practitioners 38 20 20 5 2 3 10 68 9 196
2020 Federal regulators 36 28 14 5 7 2 8 71 13 89
2020 Compliance, inspection and enforcement 31 29 19 6 4 4 7 67 11 850
2020 Communications or public affairs 54 26 11 5 1 0 3 82 7 267
2020 Access to information and privacy 41 18 22 3 3 2 11 68 7 179
2020 Security 54 24 10 1 3 4 5 85 4 106
2020 Science and technology 42 31 8 15 0 0 3 76 15 25
2020 Legal services 44 27 16 2 0 0 10 79 3 42
2020 Administration and operations 44 23 16 5 4 2 6 73 10 3923
2020 Human resources 53 24 11 4 2 2 5 82 6 847
2020 Financial management 55 27 10 2 1 2 3 86 4 469
2020 Procurement 57 18 11 5 3 3 4 81 8 70
2020 Real property 56 28 9 1 2 2 1 87 4 83
2020 Information management 45 27 15 4 2 3 5 78 6 276
2020 Information technology 59 25 9 3 1 1 2 87 4 931
2020 Internal audit 45 21 21 3 2 3 5 71 5 61
2020 Evaluation 36 32 14 6 2 4 6 75 9 125
2020 Data sciences 50 29 12 4 4 0 1 80 8 180
2020 Policy 58 24 9 4 2 0 1 84 6 997
2020 Project management 58 25 9 3 1 1 3 87 4 849
2020 Other services to the public 33 22 21 6 4 3 11 64 12 2389
2020 None of the above 38 24 19 5 4 3 9 69 10 1490
2019 Client contact centre 30 23 20 5 5 2 14 63 12 3057
2019 Health care practitioners 30 23 23 6 5 4 10 60 13 162
2019 Federal regulators 37 32 10 9 4 4 5 75 14 105
2019 Compliance, inspection and enforcement 32 28 20 7 4 2 7 66 12 710
2019 Communications or public affairs 54 25 10 5 3 1 2 82 8 264
2019 Access to information and privacy 42 21 14 6 5 1 12 72 12 132
2019 Security 47 29 13 5 3 0 4 79 8 101
2019 Science and technology 47 24 16 3 2 2 7 77 6 55
2019 Legal services 42 13 25 0 9 0 11 62 10 31
2019 Administration and operations 41 24 18 6 4 1 6 70 11 3139
2019 Human resources 45 28 11 5 4 2 5 79 9 741
2019 Financial management 49 27 13 3 3 1 5 81 6 430
2019 Procurement 53 23 12 5 4 0 3 79 9 57
2019 Real property 55 27 10 3 4 0 1 84 7 69
2019 Information management 41 25 20 6 4 0 5 69 10 257
2019 Information technology 55 26 11 2 1 2 3 85 4 897
2019 Internal audit 31 38 18 5 3 0 6 73 8 77
2019 Evaluation 42 23 11 7 5 3 8 73 14 131
2019 Data sciences 56 22 13 4 2 1 2 80 6 144
2019 Policy 57 28 7 3 2 1 1 87 6 888
2019 Project management 51 25 11 6 4 2 2 79 10 770
2019 Other services to the public 31 22 22 7 6 2 11 60 15 1923
2019 None of the above 36 27 18 6 6 2 7 69 12 1351

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 58 29 7 4 2 1 1 87 6 4905
2022 Health care practitioners 52 26 10 7 2 1 1 81 9 250
2022 Federal regulators 63 25 4 2 5 0 0 88 7 110
2022 Compliance, inspection and enforcement 53 32 7 4 3 1 0 85 7 1035
2022 Communications or public affairs 54 32 7 4 2 0 1 87 7 315
2022 Access to information and privacy 56 29 7 4 3 0 1 86 7 270
2022 Security 49 30 8 7 5 0 1 79 12 125
2022 Science and technology 51 39 5 3 0 2 0 92 3 45
2022 Legal services 44 29 4 17 4 0 3 75 21 45
2022 Administration and operations 53 30 9 5 2 1 1 84 7 4060
2022 Human resources 58 28 7 4 2 0 1 88 5 1040
2022 Financial management 57 30 8 3 2 0 0 88 4 445
2022 Procurement 60 28 6 1 5 1 0 88 6 100
2022 Real property 48 39 4 8 0 0 1 88 8 80
2022 Materiel management 67 19 7 7 0 0 0 86 7 25
2022 Information management 54 28 10 5 2 1 1 83 7 360
2022 Information technology 58 26 8 4 3 0 0 85 7 1070
2022 Internal audit 53 26 13 6 1 1 0 80 7 95
2022 Evaluation 55 27 7 8 2 0 1 83 10 245
2022 Data sciences 56 25 10 6 1 0 1 82 8 200
2022 Policy 52 29 9 5 3 1 1 83 8 1000
2022 Project management 55 28 8 6 3 0 1 83 9 1055
2022 Other services to the public 55 27 9 4 4 1 1 83 8 2400
2022 None of the above 52 29 9 6 2 1 1 82 9 1660
2020 Client contact centre 52 29 10 5 3 1 1 83 8 4345
2020 Health care practitioners 51 31 7 4 3 3 1 86 7 196
2020 Federal regulators 51 26 10 4 8 1 0 77 12 89
2020 Compliance, inspection and enforcement 37 36 13 7 4 1 1 76 11 849
2020 Communications or public affairs 57 21 10 7 3 1 0 79 11 267
2020 Access to information and privacy 53 24 11 5 4 2 2 80 9 180
2020 Security 51 27 15 3 3 1 0 79 6 105
2020 Science and technology 45 20 11 12 8 0 3 68 21 25
2020 Legal services 55 34 9 0 0 0 2 91 0 42
2020 Administration and operations 49 31 10 6 3 1 1 81 9 3928
2020 Human resources 55 29 9 4 3 0 1 85 6 847
2020 Financial management 52 33 8 3 3 1 0 86 6 469
2020 Procurement 53 29 5 4 4 1 5 86 9 70
2020 Real property 48 27 12 2 5 5 1 80 7 84
2020 Information management 53 31 7 7 1 1 0 85 8 277
2020 Information technology 57 28 9 4 2 0 0 86 6 933
2020 Internal audit 54 26 5 12 2 2 0 82 13 61
2020 Evaluation 48 27 11 8 4 1 1 77 12 125
2020 Data sciences 43 37 8 10 2 0 0 80 13 180
2020 Policy 55 26 8 7 3 1 0 82 10 996
2020 Project management 55 28 9 4 1 1 0 84 6 855
2020 Other services to the public 49 29 11 6 3 1 1 80 9 2387
2020 None of the above 46 29 11 6 4 1 1 78 10 1491
2019 Client contact centre 50 31 10 5 3 1 0 82 7 3047
2019 Health care practitioners 50 27 9 9 4 1 1 78 12 161
2019 Federal regulators 42 31 11 8 5 2 1 75 14 106
2019 Compliance, inspection and enforcement 39 38 11 6 5 1 1 78 11 708
2019 Communications or public affairs 54 26 7 7 4 1 0 81 11 262
2019 Access to information and privacy 53 24 13 4 3 2 2 80 7 131
2019 Security 45 29 15 8 3 1 0 74 11 101
2019 Science and technology 48 27 12 2 6 2 4 79 8 55
2019 Legal services 59 8 14 11 5 3 0 69 17 33
2019 Administration and operations 46 31 10 8 4 1 0 77 12 3126
2019 Human resources 47 33 8 6 3 2 0 82 10 742
2019 Financial management 49 31 11 5 3 0 0 80 8 426
2019 Procurement 48 34 11 3 4 0 0 82 7 57
2019 Real property 43 37 5 12 1 1 0 80 14 69
2019 Information management 43 31 14 5 6 1 1 75 11 257
2019 Information technology 52 32 7 5 2 0 0 85 8 892
2019 Internal audit 46 36 8 8 1 1 0 83 9 77
2019 Evaluation 45 28 10 12 3 1 0 74 16 131
2019 Data sciences 49 30 10 5 4 1 1 81 9 144
2019 Policy 50 30 9 6 4 0 0 81 10 882
2019 Project management 46 31 9 8 5 1 0 77 13 766
2019 Other services to the public 45 32 12 6 4 1 1 78 11 1924
2019 None of the above 46 29 11 8 4 1 1 76 13 1348
2018 Client contact centre 47 33 10 6 3 1 0 81 9 2963
2018 Health care practitioners 40 32 12 11 3 1 0 73 14 180
2018 Federal regulators 45 33 12 7 2 1 0 79 9 101
2018 Compliance, inspection and enforcement 39 37 11 7 5 0 0 77 12 695
2018 Communications or public affairs 46 29 9 11 4 1 0 76 15 243
2018 Access to information and privacy 54 27 10 6 4 0 0 81 9 109
2018 Security 37 32 18 6 7 0 0 69 13 60
2018 Science and technology 39 46 3 5 7 0 0 85 12 29
2018 Legal services 34 40 11 12 0 4 0 77 12 28
2018 Administration and operations 43 33 11 8 4 1 1 77 12 2993
2018 Human resources 45 36 10 6 2 1 0 82 8 643
2018 Financial management 50 33 8 5 3 1 0 83 8 370
2018 Procurement 45 40 9 4 2 0 0 85 6 47
2018 Real property 49 33 12 4 2 0 0 82 6 49
2018 Materiel management 32 45 15 7 0 0 0 77 7 13
2018 Information management 51 25 8 8 7 1 0 77 15 239
2018 Information technology 49 33 10 4 4 0 0 83 7 878
2018 Internal audit 50 28 8 4 7 0 2 80 11 84
2018 Evaluation 48 31 10 3 3 4 1 83 6 98
2018 Data sciences 54 26 9 9 1 1 0 81 10 153
2018 Policy 44 33 8 9 5 1 1 78 14 753
2018 Project management 41 35 9 9 5 1 0 76 15 739
2018 Other services to the public 41 33 11 8 5 1 0 75 13 1761
2018 None of the above 41 31 13 8 6 1 1 73 14 1186

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 60 25 8 4 3 0 0 86 6 4915
2022 Health care practitioners 62 21 11 3 3 0 0 83 6 250
2022 Federal regulators 63 21 8 2 5 0 0 85 8 110
2022 Compliance, inspection and enforcement 61 23 7 4 4 0 0 85 8 1035
2022 Communications or public affairs 59 27 6 5 3 0 0 86 8 315
2022 Access to information and privacy 64 23 6 3 3 0 0 87 7 270
2022 Security 58 20 12 4 6 0 0 79 10 125
2022 Science and technology 54 40 4 2 0 0 0 94 2 45
2022 Legal services 54 25 10 8 4 0 0 78 12 45
2022 Administration and operations 59 26 7 4 3 0 0 85 7 4065
2022 Human resources 61 25 7 4 2 0 0 87 6 1040
2022 Financial management 64 26 5 2 2 0 0 90 5 445
2022 Procurement 64 20 4 6 4 1 0 86 10 100
2022 Real property 58 33 5 5 0 0 0 90 5 80
2022 Materiel management 69 17 14 0 0 0 0 86 0 25
2022 Information management 61 24 7 5 3 1 0 86 7 360
2022 Information technology 65 22 7 4 2 0 0 87 6 1075
2022 Internal audit 60 24 9 6 1 0 0 84 7 95
2022 Evaluation 60 25 8 4 2 0 1 85 7 245
2022 Data sciences 60 24 10 4 2 0 1 84 6 200
2022 Policy 54 27 7 7 4 0 0 82 11 1005
2022 Project management 64 22 6 5 3 0 0 86 8 1055
2022 Other services to the public 60 23 8 5 3 0 0 84 8 2400
2022 None of the above 60 24 8 5 3 0 0 84 8 1670
2020 Client contact centre 55 27 9 4 3 1 1 83 7 4358
2020 Health care practitioners 65 21 8 2 4 0 0 86 6 197
2020 Federal regulators 60 20 9 7 4 0 0 80 11 89
2020 Compliance, inspection and enforcement 53 28 11 4 3 0 0 81 8 855
2020 Communications or public affairs 57 26 8 7 3 0 0 82 10 267
2020 Access to information and privacy 62 24 7 3 4 0 0 86 7 180
2020 Security 52 28 10 6 5 0 0 80 11 106
2020 Science and technology 43 25 8 12 12 0 0 69 23 25
2020 Legal services 64 27 6 0 2 0 0 91 2 42
2020 Administration and operations 58 26 9 5 3 0 0 84 8 3941
2020 Human resources 61 24 8 4 3 1 1 85 7 848
2020 Financial management 61 24 7 4 3 1 0 86 7 470
2020 Procurement 63 25 7 2 3 0 0 88 5 70
2020 Real property 65 22 5 5 2 0 1 88 7 84
2020 Information management 61 25 8 3 2 0 0 87 5 277
2020 Information technology 67 22 5 3 2 0 1 89 6 932
2020 Internal audit 53 29 8 7 3 0 0 82 10 61
2020 Evaluation 56 28 7 5 2 1 1 86 7 125
2020 Data sciences 54 27 10 5 4 0 0 81 9 178
2020 Policy 57 24 9 7 3 0 0 81 10 1000
2020 Project management 62 24 9 3 1 0 0 86 5 855
2020 Other services to the public 56 26 10 5 3 0 0 83 8 2389
2020 None of the above 54 25 11 5 3 1 1 80 9 1496
2019 Client contact centre 51 30 9 6 4 0 0 81 10 3064
2019 Health care practitioners 56 22 10 6 6 0 0 78 12 161
2019 Federal regulators 51 25 11 4 10 0 0 76 13 106
2019 Compliance, inspection and enforcement 47 33 9 7 3 0 0 80 10 711
2019 Communications or public affairs 55 25 11 4 4 0 0 81 8 264
2019 Access to information and privacy 59 22 10 5 4 0 0 82 9 132
2019 Security 50 33 8 5 3 1 0 83 9 101
2019 Science and technology 51 24 16 2 4 4 0 78 6 54
2019 Legal services 60 10 13 6 9 0 3 72 15 33
2019 Administration and operations 53 28 9 6 4 0 0 81 10 3142
2019 Human resources 53 30 9 5 3 0 0 83 8 741
2019 Financial management 54 30 7 4 4 0 0 84 9 430
2019 Procurement 58 26 11 2 4 0 0 84 5 56
2019 Real property 62 20 8 4 5 0 0 82 10 69
2019 Information management 56 27 9 4 5 0 0 82 9 258
2019 Information technology 60 26 8 4 2 0 0 87 5 899
2019 Internal audit 56 23 11 7 3 0 0 78 10 77
2019 Evaluation 48 23 14 11 4 0 0 71 15 131
2019 Data sciences 57 26 6 5 5 0 0 84 10 145
2019 Policy 54 26 8 7 5 0 0 80 12 890
2019 Project management 53 25 9 7 5 0 0 79 12 769
2019 Other services to the public 52 28 10 5 5 0 0 80 10 1925
2019 None of the above 52 26 10 7 4 1 0 78 12 1350
2018 Client contact centre 50 29 11 5 4 1 0 80 10 2970
2018 Health care practitioners 49 28 9 6 8 0 0 77 14 179
2018 Federal regulators 49 26 15 4 4 2 0 77 8 101
2018 Compliance, inspection and enforcement 43 30 15 6 5 0 0 73 11 699
2018 Communications or public affairs 49 26 12 8 6 0 0 74 14 243
2018 Access to information and privacy 54 30 5 4 4 3 0 86 9 108
2018 Security 42 29 17 6 5 0 0 71 12 62
2018 Science and technology 44 33 16 3 3 0 0 77 7 29
2018 Legal services 36 53 4 8 0 0 0 88 8 28
2018 Administration and operations 48 28 12 6 4 0 0 77 10 2998
2018 Human resources 50 30 8 7 4 1 0 81 11 647
2018 Financial management 52 29 9 6 4 0 0 81 10 375
2018 Procurement 61 29 6 0 4 0 0 90 4 48
2018 Real property 58 17 15 8 2 0 0 75 10 48
2018 Materiel management 32 53 8 7 0 0 0 85 7 13
2018 Information management 54 24 8 9 5 0 0 78 14 240
2018 Information technology 53 29 10 4 4 0 0 83 7 882
2018 Internal audit 54 19 8 10 7 0 1 74 17 84
2018 Evaluation 50 31 8 4 5 1 1 83 9 99
2018 Data sciences 54 26 9 8 3 0 0 80 11 153
2018 Policy 47 30 8 9 5 0 0 78 14 753
2018 Project management 47 28 11 8 5 1 0 76 13 741
2018 Other services to the public 46 29 13 7 5 0 0 75 12 1771
2018 None of the above 45 27 13 7 7 0 0 73 14 1189

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 24 11 2 2 13 1 82 5 4915
2022 Health care practitioners 38 20 20 5 3 14 0 68 9 250
2022 Federal regulators 32 36 13 6 4 9 0 74 12 110
2022 Compliance, inspection and enforcement 39 24 15 5 5 13 0 73 11 1035
2022 Communications or public affairs 41 28 13 5 3 9 0 76 9 315
2022 Access to information and privacy 51 27 9 3 2 7 2 85 5 270
2022 Security 49 24 10 5 4 6 1 79 10 125
2022 Science and technology 41 29 7 5 5 11 2 81 11 45
2022 Legal services 32 32 7 10 2 18 0 77 15 45
2022 Administration and operations 43 26 12 4 4 10 0 77 9 4065
2022 Human resources 46 28 9 5 2 9 0 81 9 1040
2022 Financial management 46 31 8 4 3 8 0 84 7 445
2022 Procurement 57 22 9 0 3 8 2 87 3 100
2022 Real property 44 35 13 3 4 1 0 80 7 80
2022 Materiel management 60 7 12 4 6 10 0 75 11 25
2022 Information management 43 29 8 4 4 11 0 81 10 360
2022 Information technology 43 25 13 4 4 12 0 77 8 1075
2022 Internal audit 44 29 8 7 4 8 0 79 12 95
2022 Evaluation 40 24 11 3 4 18 0 79 9 250
2022 Data sciences 39 31 11 5 7 7 0 76 12 200
2022 Policy 38 27 12 7 6 9 1 73 14 1005
2022 Project management 46 28 12 5 4 5 0 78 9 1055
2022 Other services to the public 43 21 13 5 4 13 1 75 10 2400
2022 None of the above 41 22 13 5 4 13 1 74 11 1670
2020 Client contact centre 42 23 12 4 3 15 1 78 8 4358
2020 Health care practitioners 36 26 19 5 2 12 1 70 8 196
2020 Federal regulators 40 26 15 5 8 7 0 71 13 89
2020 Compliance, inspection and enforcement 30 27 17 5 5 16 0 68 12 853
2020 Communications or public affairs 40 31 10 5 6 7 0 77 12 266
2020 Access to information and privacy 49 24 11 3 4 9 1 81 7 180
2020 Security 46 25 8 7 3 10 0 79 12 106
2020 Science and technology 37 26 4 4 4 24 0 84 11 25
2020 Legal services 37 30 21 2 0 11 0 74 2 42
2020 Administration and operations 43 27 12 5 3 10 0 78 9 3941
2020 Human resources 42 31 10 4 2 9 1 81 7 848
2020 Financial management 42 35 8 4 3 8 0 84 7 472
2020 Procurement 46 30 9 4 4 5 2 81 9 70
2020 Real property 50 30 11 2 2 3 1 84 5 84
2020 Information management 45 30 9 4 2 9 1 83 7 276
2020 Information technology 43 28 12 4 2 11 0 80 6 933
2020 Internal audit 43 31 5 3 7 10 2 84 11 61
2020 Evaluation 36 29 15 6 2 13 0 75 8 125
2020 Data sciences 38 35 11 6 2 9 0 79 8 180
2020 Policy 45 27 11 6 3 8 0 78 10 999
2020 Project management 45 30 10 4 3 8 0 81 8 853
2020 Other services to the public 43 22 13 5 4 12 1 75 10 2385
2020 None of the above 40 26 13 4 4 12 1 75 9 1491
2019 Client contact centre 35 29 16 6 5 9 0 70 12 3056
2019 Health care practitioners 33 20 18 10 9 9 1 59 21 163
2019 Federal regulators 21 37 13 16 7 6 0 61 24 106
2019 Compliance, inspection and enforcement 27 28 17 11 7 11 0 61 20 713
2019 Communications or public affairs 32 35 15 9 3 6 0 72 13 265
2019 Access to information and privacy 44 28 15 5 5 3 0 75 10 132
2019 Security 35 37 12 5 5 5 0 77 10 100
2019 Science and technology 37 32 11 7 4 7 2 76 12 55
2019 Legal services 32 18 18 3 8 21 0 63 14 33
2019 Administration and operations 34 31 16 7 5 7 0 70 13 3144
2019 Human resources 29 35 15 8 4 9 0 71 13 742
2019 Financial management 32 39 12 6 5 7 0 76 12 427
2019 Procurement 47 36 7 7 2 2 0 84 9 57
2019 Real property 30 38 18 10 0 4 0 71 10 67
2019 Information management 38 31 11 5 8 7 0 75 13 259
2019 Information technology 34 31 15 6 2 12 0 74 9 896
2019 Internal audit 30 27 23 10 3 8 0 62 14 76
2019 Evaluation 33 27 15 7 5 12 1 69 13 130
2019 Data sciences 37 40 9 5 3 5 1 81 9 144
2019 Policy 36 33 12 6 3 8 0 76 11 888
2019 Project management 33 34 12 8 7 6 0 71 16 768
2019 Other services to the public 35 27 16 7 6 8 0 68 14 1929
2019 None of the above 31 28 16 7 6 10 1 67 15 1348
2018 Client contact centre 33 31 15 6 4 11 0 72 11 2982
2018 Health care practitioners 21 23 22 12 7 14 0 52 22 181
2018 Federal regulators 29 28 13 11 9 10 0 64 22 100
2018 Compliance, inspection and enforcement 21 28 21 10 7 12 0 57 20 698
2018 Communications or public affairs 28 31 18 11 6 7 0 63 18 244
2018 Access to information and privacy 47 22 18 6 3 5 0 72 9 111
2018 Security 41 25 13 8 5 8 0 72 14 62
2018 Science and technology 24 24 18 0 15 19 0 59 19 28
2018 Legal services 24 45 14 8 8 0 0 69 17 28
2018 Administration and operations 31 31 17 7 5 7 0 68 14 3023
2018 Human resources 30 37 16 7 3 7 0 71 11 645
2018 Financial management 35 35 14 6 6 4 0 73 13 376
2018 Procurement 38 36 8 2 4 10 2 84 7 48
2018 Real property 36 46 8 4 0 6 0 87 4 49
2018 Materiel management 25 42 24 0 0 9 0 74 0 13
2018 Information management 35 31 12 5 5 11 1 75 11 240
2018 Information technology 31 31 18 5 4 10 0 69 10 882
2018 Internal audit 34 29 17 8 5 6 1 67 14 84
2018 Evaluation 35 31 8 12 2 12 0 75 16 97
2018 Data sciences 44 24 9 7 4 11 0 77 13 153
2018 Policy 35 31 14 7 4 8 0 72 13 763
2018 Project management 30 36 15 7 6 6 0 70 14 741
2018 Other services to the public 31 27 18 8 7 9 0 63 17 1783
2018 None of the above 29 28 18 8 7 10 0 64 17 1193

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 44 26 15 4 3 6 1 76 9 4915
2022 Health care practitioners 28 23 24 11 7 6 0 55 20 250
2022 Federal regulators 30 33 17 8 7 3 0 66 16 110
2022 Compliance, inspection and enforcement 33 29 15 10 8 4 0 64 20 1035
2022 Communications or public affairs 34 33 15 9 6 3 0 69 15 315
2022 Access to information and privacy 47 27 13 5 4 4 0 77 9 270
2022 Security 42 33 12 4 8 1 1 76 12 125
2022 Science and technology 22 40 11 18 3 4 2 66 22 45
2022 Legal services 27 33 11 12 12 4 0 63 25 45
2022 Administration and operations 38 29 14 8 6 4 0 70 15 4060
2022 Human resources 41 30 12 8 5 4 1 74 13 1040
2022 Financial management 43 36 12 4 4 2 0 80 8 445
2022 Procurement 47 28 13 4 3 3 2 79 7 100
2022 Real property 28 42 15 6 6 3 0 73 12 80
2022 Materiel management 51 12 8 16 13 0 0 63 29 25
2022 Information management 38 32 14 6 5 4 0 73 12 360
2022 Information technology 35 29 14 9 7 5 0 68 17 1075
2022 Internal audit 35 35 15 7 4 3 0 72 12 95
2022 Evaluation 38 28 16 6 6 5 0 70 13 250
2022 Data sciences 33 32 15 8 10 2 0 66 18 200
2022 Policy 31 31 14 10 10 4 0 64 21 1005
2022 Project management 38 30 16 9 5 1 0 70 14 1055
2022 Other services to the public 39 25 15 7 7 6 0 69 15 2400
2022 None of the above 37 26 15 8 7 6 1 67 17 1670
2020 Client contact centre 41 28 14 6 4 6 1 75 10 4345
2020 Health care practitioners 39 28 18 8 2 5 0 70 11 197
2020 Federal regulators 38 23 17 9 9 3 0 64 19 88
2020 Compliance, inspection and enforcement 28 31 19 12 6 4 0 62 19 853
2020 Communications or public affairs 43 31 13 6 5 2 0 76 11 265
2020 Access to information and privacy 51 25 13 2 5 4 0 80 7 179
2020 Security 37 31 11 10 5 5 0 72 15 106
2020 Science and technology 23 37 16 4 0 20 0 75 5 25
2020 Legal services 40 41 9 2 2 5 0 85 5 42
2020 Administration and operations 41 31 13 7 4 3 0 75 12 3926
2020 Human resources 41 33 14 6 3 4 0 76 9 844
2020 Financial management 44 33 12 6 3 2 0 79 9 470
2020 Procurement 45 32 14 1 4 4 0 80 6 70
2020 Real property 43 34 15 2 2 2 1 79 5 84
2020 Information management 43 34 9 6 4 4 0 80 10 277
2020 Information technology 38 33 15 7 3 3 0 74 11 930
2020 Internal audit 38 26 21 10 3 2 0 65 13 61
2020 Evaluation 37 35 16 8 2 2 0 74 10 125
2020 Data sciences 38 33 18 6 3 3 0 72 9 180
2020 Policy 41 32 11 8 4 3 0 76 12 998
2020 Project management 43 31 14 6 4 2 0 75 11 853
2020 Other services to the public 43 25 15 7 5 5 0 72 13 2382
2020 None of the above 39 30 15 6 5 4 1 72 12 1488
2019 Client contact centre 32 32 17 9 6 4 0 66 15 3050
2019 Health care practitioners 29 18 20 13 15 4 1 49 30 161
2019 Federal regulators 23 33 19 13 11 1 0 57 24 105
2019 Compliance, inspection and enforcement 21 33 21 12 9 4 0 57 22 710
2019 Communications or public affairs 30 39 15 10 4 2 0 70 14 265
2019 Access to information and privacy 39 27 17 9 6 1 0 67 16 131
2019 Security 36 37 14 6 5 3 0 74 12 101
2019 Science and technology 32 30 9 13 6 9 2 70 20 55
2019 Legal services 29 23 21 5 11 10 0 59 18 33
2019 Administration and operations 30 33 16 10 7 3 0 65 18 3138
2019 Human resources 27 34 20 10 5 4 0 64 16 739
2019 Financial management 33 38 13 8 5 2 1 73 14 427
2019 Procurement 42 37 9 5 2 5 0 83 7 57
2019 Real property 25 43 17 11 3 1 0 69 14 68
2019 Information management 34 32 16 8 7 3 0 68 16 258
2019 Information technology 29 33 20 7 5 4 0 65 13 893
2019 Internal audit 29 32 18 15 4 1 1 62 20 76
2019 Evaluation 31 29 15 9 8 7 1 65 19 131
2019 Data sciences 36 34 17 5 6 2 1 71 11 144
2019 Policy 35 36 13 8 5 2 1 73 14 887
2019 Project management 29 34 16 11 7 3 0 65 19 768
2019 Other services to the public 32 28 17 11 9 3 0 62 21 1921
2019 None of the above 29 30 18 10 8 4 1 62 19 1344
2018 Client contact centre 30 33 17 9 6 4 0 67 15 2976
2018 Health care practitioners 20 24 18 19 13 7 0 46 35 182
2018 Federal regulators 25 31 15 19 8 3 0 57 27 100
2018 Compliance, inspection and enforcement 18 32 20 15 10 4 0 53 26 696
2018 Communications or public affairs 25 36 22 11 5 2 0 62 16 243
2018 Access to information and privacy 48 24 10 8 3 6 0 77 12 111
2018 Security 38 29 19 6 5 3 0 69 11 62
2018 Science and technology 27 28 14 7 12 12 0 62 21 28
2018 Legal services 24 52 10 5 8 0 0 76 13 28
2018 Administration and operations 29 32 19 11 6 3 0 63 18 3016
2018 Human resources 29 37 19 8 4 2 0 68 13 643
2018 Financial management 33 36 15 6 7 2 0 71 13 374
2018 Procurement 38 33 15 4 4 6 0 75 9 48
2018 Real property 28 47 14 4 2 4 0 79 6 48
2018 Materiel management 25 27 15 24 0 9 0 57 26 13
2018 Information management 31 33 15 8 8 5 0 67 16 239
2018 Information technology 27 33 21 9 7 3 0 62 16 883
2018 Internal audit 28 33 16 11 7 5 1 64 19 84
2018 Evaluation 30 38 11 11 3 6 0 73 15 98
2018 Data sciences 37 32 15 10 3 4 0 71 13 152
2018 Policy 33 35 15 11 4 2 0 70 15 760
2018 Project management 30 33 16 12 7 2 0 65 19 740
2018 Other services to the public 28 26 18 13 10 4 0 57 24 1765
2018 None of the above 28 29 18 11 10 5 0 60 21 1189

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 35 27 16 7 5 10 1 69 13 4910
2022 Health care practitioners 20 21 21 16 11 11 1 46 30 250
2022 Federal regulators 25 30 16 13 11 6 0 57 26 110
2022 Compliance, inspection and enforcement 25 24 20 12 11 7 0 53 25 1035
2022 Communications or public affairs 23 33 16 15 9 4 0 58 25 315
2022 Access to information and privacy 43 25 15 6 4 6 1 74 10 270
2022 Security 33 30 15 10 10 3 1 65 20 125
2022 Science and technology 19 27 20 22 3 6 2 50 28 45
2022 Legal services 15 25 15 16 11 18 0 49 32 45
2022 Administration and operations 28 28 18 12 8 6 0 60 21 4065
2022 Human resources 30 31 15 10 6 7 0 66 18 1040
2022 Financial management 34 34 15 7 4 5 0 72 12 445
2022 Procurement 38 28 13 11 4 4 2 70 16 100
2022 Real property 18 36 15 18 8 4 0 57 28 80
2022 Materiel management 38 21 8 20 13 0 0 60 33 25
2022 Information management 28 31 17 10 8 6 0 63 19 360
2022 Information technology 26 27 18 12 9 8 0 58 23 1075
2022 Internal audit 30 35 14 8 6 7 0 69 16 95
2022 Evaluation 27 26 16 15 7 9 0 58 24 250
2022 Data sciences 26 29 16 13 11 5 0 58 25 200
2022 Policy 21 31 14 15 12 7 1 56 29 1005
2022 Project management 27 31 16 15 8 3 0 60 23 1055
2022 Other services to the public 30 24 16 11 9 9 1 60 22 2405
2022 None of the above 29 24 18 10 9 10 1 59 21 1670
2020 Client contact centre 32 28 16 8 4 10 1 68 14 4339
2020 Health care practitioners 26 23 18 14 4 14 0 58 21 196
2020 Federal regulators 29 26 22 9 8 6 0 59 18 88
2020 Compliance, inspection and enforcement 17 31 20 15 11 7 0 51 27 850
2020 Communications or public affairs 32 31 18 12 4 4 0 65 17 265
2020 Access to information and privacy 43 28 12 6 3 8 0 77 9 178
2020 Security 24 32 16 11 6 10 0 63 19 103
2020 Science and technology 19 33 16 8 4 20 0 65 15 25
2020 Legal services 26 42 18 5 2 7 0 73 7 42
2020 Administration and operations 31 32 16 11 4 6 0 66 16 3926
2020 Human resources 32 34 16 8 4 6 0 71 12 846
2020 Financial management 35 36 15 6 3 5 0 74 10 470
2020 Procurement 31 30 18 7 7 6 0 65 15 69
2020 Real property 32 31 15 13 3 3 1 67 17 84
2020 Information management 34 36 13 7 3 7 0 75 11 275
2020 Information technology 28 32 18 10 5 7 0 64 16 933
2020 Internal audit 29 34 14 13 4 5 2 67 18 59
2020 Evaluation 28 36 13 12 3 8 0 70 16 124
2020 Data sciences 24 40 13 12 4 8 0 69 17 178
2020 Policy 29 36 14 12 5 5 0 67 18 998
2020 Project management 29 34 15 11 6 4 0 66 18 848
2020 Other services to the public 32 27 17 10 6 9 0 65 17 2376
2020 None of the above 30 28 18 9 6 9 1 64 16 1486
2019 Client contact centre 24 28 21 11 7 8 0 57 20 3045
2019 Health care practitioners 20 19 18 18 19 7 0 41 40 163
2019 Federal regulators 19 28 23 16 10 4 0 48 27 106
2019 Compliance, inspection and enforcement 12 27 23 18 10 9 0 44 31 709
2019 Communications or public affairs 22 38 18 13 4 4 0 63 18 264
2019 Access to information and privacy 35 22 20 12 7 4 0 59 20 132
2019 Security 25 36 18 10 6 5 0 64 17 101
2019 Science and technology 23 29 21 12 4 11 0 59 18 55
2019 Legal services 24 23 18 8 11 16 0 56 23 33
2019 Administration and operations 22 31 20 14 8 5 0 56 23 3127
2019 Human resources 20 35 21 11 6 7 0 58 19 738
2019 Financial management 24 37 17 9 6 6 0 65 16 426
2019 Procurement 23 46 14 10 2 5 0 72 13 56
2019 Real property 21 33 19 15 6 6 0 58 22 68
2019 Information management 26 29 17 14 8 5 1 59 23 256
2019 Information technology 21 31 21 12 6 9 0 57 20 894
2019 Internal audit 24 26 23 15 5 6 0 54 22 76
2019 Evaluation 19 29 23 10 7 11 1 55 19 128
2019 Data sciences 27 40 11 12 5 5 0 71 18 145
2019 Policy 23 36 17 12 6 6 0 63 19 884
2019 Project management 18 32 18 18 10 5 0 52 29 766
2019 Other services to the public 24 25 20 13 11 7 0 53 26 1920
2019 None of the above 21 28 20 13 9 8 1 54 24 1349
2018 Client contact centre 22 31 21 11 7 8 0 58 19 2976
2018 Health care practitioners 13 22 18 20 17 10 0 39 41 182
2018 Federal regulators 14 30 22 17 9 9 0 49 28 100
2018 Compliance, inspection and enforcement 14 24 20 21 12 9 0 41 37 695
2018 Communications or public affairs 16 32 23 19 7 4 0 50 26 241
2018 Access to information and privacy 37 22 14 15 3 10 0 65 19 111
2018 Security 31 29 19 10 6 5 0 63 17 62
2018 Science and technology 24 21 25 11 8 12 0 50 21 28
2018 Legal services 29 34 7 22 8 0 0 62 30 28
2018 Administration and operations 20 30 21 15 7 6 0 54 24 3011
2018 Human resources 21 34 23 11 4 6 0 59 17 646
2018 Financial management 22 40 17 10 6 4 0 66 17 376
2018 Procurement 23 42 16 6 2 11 0 73 10 48
2018 Real property 19 34 25 14 2 6 0 56 17 50
2018 Materiel management 25 12 15 17 15 17 0 44 38 13
2018 Information management 24 26 20 12 9 9 0 54 24 236
2018 Information technology 17 32 23 13 8 7 0 53 22 883
2018 Internal audit 24 30 22 10 7 5 2 58 18 82
2018 Evaluation 17 34 13 22 2 12 0 57 27 98
2018 Data sciences 29 30 19 10 6 7 0 63 16 153
2018 Policy 20 36 19 15 6 5 0 58 22 756
2018 Project management 18 33 19 16 9 4 0 54 26 738
2018 Other services to the public 20 26 20 14 12 8 0 50 28 1768
2018 None of the above 19 27 20 12 11 10 0 51 26 1185

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 37 31 15 7 5 5 0 72 13 4915
2022 Health care practitioners 18 27 16 18 16 5 0 47 36 250
2022 Federal regulators 26 37 12 9 11 5 0 67 21 110
2022 Compliance, inspection and enforcement 26 28 18 13 11 4 0 56 25 1035
2022 Communications or public affairs 28 31 16 15 8 2 0 60 24 315
2022 Access to information and privacy 44 28 14 7 4 3 0 74 12 270
2022 Security 31 32 13 9 11 2 1 65 21 125
2022 Science and technology 20 36 20 10 10 2 2 59 21 45
2022 Legal services 19 36 19 12 6 7 0 59 20 45
2022 Administration and operations 29 32 15 12 9 3 0 62 22 4065
2022 Human resources 30 36 13 11 7 3 0 68 19 1040
2022 Financial management 35 36 14 8 4 2 0 72 13 445
2022 Procurement 41 32 12 12 1 0 2 74 13 100
2022 Real property 22 37 13 18 7 4 0 61 26 80
2022 Materiel management 44 15 16 11 13 0 0 60 24 25
2022 Information management 26 37 14 12 7 4 0 66 20 360
2022 Information technology 29 33 15 11 8 4 0 64 20 1075
2022 Internal audit 30 30 14 12 10 4 0 62 23 95
2022 Evaluation 27 32 14 14 7 7 0 63 22 250
2022 Data sciences 23 36 14 15 8 3 0 62 24 200
2022 Policy 21 29 16 17 13 3 0 52 31 1005
2022 Project management 25 35 14 15 9 2 0 62 24 1055
2022 Other services to the public 32 27 14 12 10 5 0 61 24 2405
2022 None of the above 29 28 15 13 9 5 1 61 23 1670
2020 Client contact centre 32 32 16 10 5 5 0 68 16 4355
2020 Health care practitioners 27 27 15 19 6 6 0 57 27 195
2020 Federal regulators 30 35 15 8 9 3 0 67 18 89
2020 Compliance, inspection and enforcement 17 33 17 17 13 3 0 51 31 854
2020 Communications or public affairs 29 35 15 12 6 2 0 66 18 267
2020 Access to information and privacy 42 36 10 6 5 2 0 80 11 179
2020 Security 24 35 15 15 7 3 0 61 23 106
2020 Science and technology 22 11 23 15 17 12 0 38 36 25
2020 Legal services 27 40 21 5 2 5 0 71 7 42
2020 Administration and operations 28 35 15 12 6 3 0 65 20 3939
2020 Human resources 31 38 14 11 4 3 0 71 15 847
2020 Financial management 35 39 11 9 3 2 0 76 12 470
2020 Procurement 35 32 12 11 9 1 0 68 20 70
2020 Real property 30 39 16 8 6 0 1 70 14 83
2020 Information management 34 36 13 10 3 2 0 72 14 276
2020 Information technology 28 36 16 12 5 3 0 66 18 934
2020 Internal audit 20 40 15 16 5 3 0 62 22 61
2020 Evaluation 28 37 14 13 5 3 0 67 18 125
2020 Data sciences 25 36 15 16 4 3 0 63 21 180
2020 Policy 22 38 15 15 6 3 0 62 22 999
2020 Project management 26 38 15 13 6 1 0 65 20 852
2020 Other services to the public 31 29 15 13 7 4 0 63 21 2384
2020 None of the above 28 32 17 11 8 4 0 63 19 1490
2019 Client contact centre 23 32 19 13 8 4 0 58 22 3061
2019 Health care practitioners 18 25 14 21 18 3 0 45 41 163
2019 Federal regulators 15 35 21 17 11 1 0 51 29 106
2019 Compliance, inspection and enforcement 15 28 22 19 11 4 0 45 32 712
2019 Communications or public affairs 18 40 19 16 6 2 0 59 21 264
2019 Access to information and privacy 29 35 17 8 8 3 0 67 16 132
2019 Security 23 38 20 12 6 1 0 61 18 101
2019 Science and technology 21 35 15 11 14 4 0 59 26 55
2019 Legal services 21 21 30 8 14 5 0 44 24 33
2019 Administration and operations 20 33 17 16 10 3 0 55 27 3135
2019 Human resources 19 35 18 15 8 4 0 56 24 741
2019 Financial management 24 38 19 12 5 2 0 63 17 428
2019 Procurement 23 45 15 12 2 3 0 70 14 57
2019 Real property 17 34 24 17 7 1 0 52 24 68
2019 Information management 24 30 17 17 10 2 0 55 28 258
2019 Information technology 21 36 19 13 7 4 0 60 20 897
2019 Internal audit 16 37 19 16 9 3 0 54 26 76
2019 Evaluation 25 26 17 16 10 7 1 54 28 130
2019 Data sciences 25 38 13 12 9 4 0 65 22 144
2019 Policy 20 36 17 18 7 3 0 57 26 886
2019 Project management 18 31 19 18 11 3 0 51 30 768
2019 Other services to the public 23 30 16 14 13 4 0 55 28 1928
2019 None of the above 21 29 21 14 11 4 0 52 26 1350
2018 Client contact centre 23 33 19 13 7 4 0 59 21 2980
2018 Health care practitioners 15 20 18 22 21 4 0 36 45 181
2018 Federal regulators 20 32 16 21 9 2 0 53 30 98
2018 Compliance, inspection and enforcement 13 31 19 20 13 4 0 45 35 697
2018 Communications or public affairs 16 31 20 20 9 2 0 49 30 243
2018 Access to information and privacy 31 30 17 12 4 5 0 65 17 110
2018 Security 31 31 21 9 5 3 0 63 15 62
2018 Science and technology 19 22 21 22 7 8 0 45 32 28
2018 Legal services 21 21 23 23 12 0 0 42 35 27
2018 Administration and operations 19 33 19 17 10 3 0 54 27 3018
2018 Human resources 18 41 18 15 6 3 0 60 21 648
2018 Financial management 23 40 16 12 6 2 0 64 19 377
2018 Procurement 19 33 30 10 4 4 0 54 15 48
2018 Real property 27 39 10 16 4 4 0 68 21 49
2018 Materiel management 25 12 30 17 0 17 0 44 20 13
2018 Information management 22 31 20 14 8 5 0 56 24 240
2018 Information technology 18 34 20 14 9 4 0 54 25 882
2018 Internal audit 28 34 11 11 12 3 1 65 24 84
2018 Evaluation 21 28 22 18 3 7 0 54 23 98
2018 Data sciences 29 28 16 11 10 6 0 60 23 153
2018 Policy 17 33 16 22 9 3 0 52 32 760
2018 Project management 17 34 16 19 13 2 0 51 33 743
2018 Other services to the public 19 30 18 16 14 3 0 50 31 1778
2018 None of the above 19 30 18 16 12 5 0 51 30 1192
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 39 32 16 8 5 0 0 71 13 4915
2022 Health care practitioners 24 31 19 15 11 1 0 55 25 250
2022 Federal regulators 43 29 14 8 6 0 0 72 14 110
2022 Compliance, inspection and enforcement 32 35 14 11 7 0 0 68 18 1035
2022 Communications or public affairs 41 34 13 8 3 0 0 75 12 315
2022 Access to information and privacy 46 33 11 4 6 0 1 79 10 270
2022 Security 41 33 14 7 5 0 1 74 12 125
2022 Science and technology 42 35 14 4 2 0 2 79 6 45
2022 Legal services 34 36 9 11 10 0 0 70 21 45
2022 Administration and operations 37 34 13 9 6 0 0 71 15 4065
2022 Human resources 44 34 11 7 3 0 0 79 10 1040
2022 Financial management 44 33 13 7 3 0 0 77 10 445
2022 Procurement 43 33 12 8 5 0 0 76 12 100
2022 Real property 34 46 10 6 3 0 0 80 10 80
2022 Materiel management 48 29 9 13 0 0 0 77 13 25
2022 Information management 39 36 11 11 3 0 0 75 14 360
2022 Information technology 44 32 13 7 4 0 0 76 11 1075
2022 Internal audit 32 43 11 13 1 0 1 75 14 95
2022 Evaluation 38 36 14 7 6 0 0 74 13 245
2022 Data sciences 40 37 11 8 4 0 0 77 12 200
2022 Policy 41 32 12 9 5 0 0 74 14 1005
2022 Project management 40 37 11 7 5 0 0 78 12 1055
2022 Other services to the public 35 31 15 10 9 0 0 66 18 2400
2022 None of the above 36 31 15 10 7 0 0 68 17 1670
2020 Client contact centre 30 36 18 10 6 0 1 66 16 4353
2020 Health care practitioners 32 34 18 8 5 1 2 68 14 197
2020 Federal regulators 28 42 13 8 9 0 0 70 17 89
2020 Compliance, inspection and enforcement 24 33 21 13 7 1 1 58 20 855
2020 Communications or public affairs 43 34 9 10 3 0 0 77 13 267
2020 Access to information and privacy 43 35 12 8 2 0 1 78 10 180
2020 Security 40 31 14 9 5 0 0 72 14 106
2020 Science and technology 45 35 7 4 8 0 0 80 12 25
2020 Legal services 38 46 5 2 7 0 2 86 9 42
2020 Administration and operations 33 36 15 10 6 0 0 69 16 3943
2020 Human resources 40 35 13 8 4 0 1 75 12 843
2020 Financial management 43 34 13 6 3 0 1 78 9 469
2020 Procurement 36 40 6 8 10 0 0 76 18 69
2020 Real property 47 27 15 4 5 1 1 76 8 83
2020 Information management 41 35 13 7 3 0 0 76 11 277
2020 Information technology 41 35 13 7 3 0 0 76 11 933
2020 Internal audit 36 42 8 10 5 0 0 77 15 61
2020 Evaluation 38 31 17 7 5 1 1 70 13 124
2020 Data sciences 42 35 11 6 5 0 0 78 12 179
2020 Policy 41 35 10 9 4 0 0 76 13 1000
2020 Project management 41 35 11 9 4 0 0 76 13 857
2020 Other services to the public 31 32 17 12 8 1 1 64 20 2389
2020 None of the above 29 37 15 10 6 1 1 67 17 1490
2019 Client contact centre 22 36 19 14 9 0 0 58 23 3065
2019 Health care practitioners 22 28 20 13 15 1 0 51 29 163
2019 Federal regulators 27 36 16 8 11 1 0 64 19 105
2019 Compliance, inspection and enforcement 19 34 21 16 9 0 1 54 25 713
2019 Communications or public affairs 42 37 8 11 3 0 0 79 14 265
2019 Access to information and privacy 36 30 13 12 6 0 2 68 19 131
2019 Security 33 40 13 5 9 0 0 73 14 100
2019 Science and technology 34 39 24 0 4 0 0 72 4 55
2019 Legal services 39 21 16 16 9 0 0 60 25 33
2019 Administration and operations 27 37 15 13 8 0 0 64 21 3143
2019 Human resources 31 38 12 12 6 1 0 70 18 737
2019 Financial management 35 40 12 7 5 0 1 76 12 428
2019 Procurement 36 35 18 7 4 0 0 71 11 56
2019 Real property 32 33 16 8 10 0 1 65 18 69
2019 Information management 32 32 14 12 9 0 0 64 22 258
2019 Information technology 35 38 14 8 5 0 0 73 13 899
2019 Internal audit 25 33 27 12 3 1 0 59 14 76
2019 Evaluation 31 39 11 13 7 0 0 69 20 131
2019 Data sciences 43 33 10 9 5 0 0 76 14 144
2019 Policy 38 38 10 8 6 0 0 76 14 887
2019 Project management 31 38 12 11 7 0 0 70 18 769
2019 Other services to the public 23 34 16 15 11 0 0 58 26 1925
2019 None of the above 23 38 16 14 9 0 0 61 24 1353
2018 Client contact centre 23 37 19 13 9 0 0 59 22 2980
2018 Health care practitioners 15 30 23 14 18 0 0 45 31 181
2018 Federal regulators 29 35 14 14 8 0 0 64 22 100
2018 Compliance, inspection and enforcement 19 32 21 16 11 0 1 52 27 696
2018 Communications or public affairs 35 34 13 13 4 1 0 70 18 242
2018 Access to information and privacy 30 36 16 11 7 0 0 66 18 111
2018 Security 29 32 21 8 10 0 0 61 18 62
2018 Science and technology 41 30 14 7 8 0 0 71 15 29
2018 Legal services 26 44 15 7 7 0 0 71 14 28
2018 Administration and operations 25 34 17 13 10 0 0 60 23 3026
2018 Human resources 32 36 18 8 6 1 0 68 14 646
2018 Financial management 34 39 12 7 6 0 1 74 13 377
2018 Procurement 34 43 7 4 9 2 0 79 14 46
2018 Real property 39 37 10 12 2 0 0 76 14 49
2018 Materiel management 23 30 0 24 23 0 0 53 47 13
2018 Information management 32 34 13 13 8 1 0 66 21 240
2018 Information technology 32 38 15 9 5 0 0 70 14 884
2018 Internal audit 28 36 17 10 9 0 0 64 19 84
2018 Evaluation 29 42 13 12 3 0 1 72 16 98
2018 Data sciences 44 32 14 6 4 0 1 76 10 152
2018 Policy 34 36 12 10 7 0 0 71 17 760
2018 Project management 28 35 17 11 7 0 1 64 18 742
2018 Other services to the public 20 30 19 16 15 0 0 50 31 1780
2018 None of the above 26 33 17 13 11 0 0 59 24 1192

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 37 6 4 1 0 0 89 5 4910
2022 Health care practitioners 46 39 6 7 3 0 0 84 9 250
2022 Federal regulators 50 27 12 7 4 0 0 77 11 110
2022 Compliance, inspection and enforcement 39 42 9 7 3 0 0 81 11 1035
2022 Communications or public affairs 39 41 9 9 2 0 0 80 11 315
2022 Access to information and privacy 56 36 4 2 2 0 0 92 4 270
2022 Security 43 36 9 9 3 0 0 79 12 125
2022 Science and technology 39 51 7 4 0 0 0 89 4 45
2022 Legal services 47 33 11 6 4 0 0 79 10 45
2022 Administration and operations 42 40 9 7 2 0 0 82 10 4060
2022 Human resources 42 44 7 5 2 0 0 86 7 1040
2022 Financial management 47 43 4 3 2 0 0 91 5 445
2022 Procurement 43 36 11 6 3 0 0 80 9 100
2022 Real property 21 46 9 21 3 0 0 67 24 80
2022 Materiel management 39 34 8 12 7 0 0 74 19 25
2022 Information management 41 41 9 6 3 0 0 82 9 360
2022 Information technology 40 40 9 6 4 0 0 80 10 1075
2022 Internal audit 29 51 11 8 2 0 0 80 9 95
2022 Evaluation 44 42 6 6 3 0 0 86 8 250
2022 Data sciences 31 45 9 13 2 0 0 76 15 200
2022 Policy 31 45 9 9 5 0 0 77 14 1005
2022 Project management 36 40 10 10 4 0 0 76 14 1055
2022 Other services to the public 49 36 8 5 2 0 0 85 7 2400
2022 None of the above 43 38 9 7 4 0 0 81 11 1670
2020 Client contact centre 43 40 9 6 2 0 0 83 8 4331
2020 Health care practitioners 47 43 7 3 0 0 1 90 3 195
2020 Federal regulators 41 42 7 6 4 0 0 83 10 88
2020 Compliance, inspection and enforcement 23 43 15 13 5 0 0 66 18 853
2020 Communications or public affairs 34 42 11 12 1 0 0 76 13 264
2020 Access to information and privacy 53 34 9 3 1 0 0 87 4 180
2020 Security 37 36 14 9 5 0 0 73 14 104
2020 Science and technology 43 37 11 0 8 0 0 80 8 25
2020 Legal services 51 40 5 2 2 0 0 91 5 41
2020 Administration and operations 38 40 11 9 3 0 0 78 12 3914
2020 Human resources 38 42 10 8 2 0 0 80 10 840
2020 Financial management 43 39 10 6 2 0 0 82 8 469
2020 Procurement 31 49 11 6 2 0 2 81 8 68
2020 Real property 31 39 13 10 6 0 1 71 16 83
2020 Information management 38 44 9 6 3 0 0 83 9 275
2020 Information technology 36 44 11 8 2 0 0 79 10 925
2020 Internal audit 29 46 8 13 3 0 0 75 17 61
2020 Evaluation 41 35 12 9 2 0 0 76 12 125
2020 Data sciences 33 35 13 15 3 0 1 68 19 177
2020 Policy 33 41 10 10 5 0 0 74 16 998
2020 Project management 33 40 11 12 4 0 0 73 16 850
2020 Other services to the public 40 39 9 9 3 0 0 79 12 2373
2020 None of the above 36 40 10 9 4 0 1 76 13 1487
2019 Client contact centre 39 42 11 6 2 0 0 81 8 3052
2019 Health care practitioners 34 40 13 10 4 0 0 73 14 159
2019 Federal regulators 33 41 11 10 5 0 0 74 15 104
2019 Compliance, inspection and enforcement 29 46 9 11 5 0 0 75 16 710
2019 Communications or public affairs 33 43 14 9 2 0 0 76 10 263
2019 Access to information and privacy 42 36 7 13 2 0 0 78 15 130
2019 Security 27 51 12 8 2 0 0 78 10 99
2019 Science and technology 27 43 14 12 4 0 0 70 16 55
2019 Legal services 35 37 10 13 5 0 0 72 18 33
2019 Administration and operations 33 44 11 9 3 0 0 76 13 3126
2019 Human resources 36 43 10 8 3 0 0 79 11 736
2019 Financial management 33 45 10 8 4 0 0 78 12 424
2019 Procurement 44 37 10 7 2 0 0 81 9 55
2019 Real property 22 39 10 21 8 0 0 61 29 68
2019 Information management 32 40 13 11 4 0 0 72 15 259
2019 Information technology 31 44 13 9 3 0 0 76 12 894
2019 Internal audit 32 47 9 9 3 0 0 79 12 75
2019 Evaluation 41 35 12 7 4 0 0 76 11 130
2019 Data sciences 31 45 12 8 3 0 0 77 11 143
2019 Policy 31 41 12 11 5 0 0 72 16 882
2019 Project management 28 41 12 14 5 0 0 69 19 765
2019 Other services to the public 36 42 11 7 3 0 0 79 10 1915
2019 None of the above 34 40 12 9 4 0 0 75 13 1346
2018 Client contact centre 37 45 10 5 2 0 0 82 7 2982
2018 Health care practitioners 28 48 10 11 4 0 0 76 14 181
2018 Federal regulators 37 46 9 6 2 0 0 83 8 101
2018 Compliance, inspection and enforcement 28 42 14 10 6 0 0 70 16 697
2018 Communications or public affairs 29 44 11 12 4 0 0 73 16 242
2018 Access to information and privacy 39 41 14 6 1 0 0 79 7 111
2018 Security 28 42 20 6 3 2 0 70 9 62
2018 Science and technology 21 41 31 3 5 0 0 61 8 29
2018 Legal services 19 59 8 10 4 0 0 78 14 28
2018 Administration and operations 31 42 12 10 4 0 0 74 14 3022
2018 Human resources 33 42 13 8 4 0 0 75 12 644
2018 Financial management 31 46 12 8 4 0 0 76 12 378
2018 Procurement 33 43 17 4 2 0 0 76 6 47
2018 Real property 27 40 17 15 2 0 0 67 17 48
2018 Materiel management 23 29 17 22 9 0 0 52 31 13
2018 Information management 32 35 13 14 6 0 0 67 21 239
2018 Information technology 29 42 14 10 5 0 0 71 15 887
2018 Internal audit 47 34 8 6 5 0 0 81 11 84
2018 Evaluation 38 41 7 9 4 0 0 80 13 99
2018 Data sciences 32 45 9 8 4 0 1 78 13 153
2018 Policy 28 42 12 12 6 0 0 70 18 758
2018 Project management 27 37 15 14 7 0 0 64 21 741
2018 Other services to the public 34 41 12 9 4 0 0 76 12 1782
2018 None of the above 31 40 13 9 6 0 0 71 16 1193

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 30 8 5 3 1 1 84 7 4910
2022 Health care practitioners 44 37 9 4 5 1 0 82 9 250
2022 Federal regulators 57 25 8 3 6 0 0 82 9 110
2022 Compliance, inspection and enforcement 48 32 9 6 4 1 0 81 10 1035
2022 Communications or public affairs 51 30 7 7 3 1 1 83 9 315
2022 Access to information and privacy 56 28 7 3 4 0 1 85 7 270
2022 Security 46 31 13 6 4 0 0 77 9 125
2022 Science and technology 40 51 0 4 5 0 0 91 9 45
2022 Legal services 43 28 5 12 8 2 2 74 21 45
2022 Administration and operations 48 32 10 6 4 0 0 81 10 4065
2022 Human resources 53 32 8 5 2 0 0 85 7 1040
2022 Financial management 53 34 6 5 2 0 0 87 7 445
2022 Procurement 50 30 9 4 4 1 1 82 9 100
2022 Real property 42 45 8 4 1 0 0 87 5 80
2022 Materiel management 62 16 21 0 0 0 0 79 0 25
2022 Information management 46 34 12 4 3 1 1 81 7 360
2022 Information technology 53 29 9 6 3 0 0 82 9 1075
2022 Internal audit 48 34 9 6 3 0 0 81 10 95
2022 Evaluation 48 33 9 6 2 0 1 82 8 250
2022 Data sciences 50 32 9 6 2 0 1 83 8 200
2022 Policy 46 32 7 10 4 1 0 79 13 1005
2022 Project management 52 30 7 6 4 0 0 83 10 1055
2022 Other services to the public 51 27 11 6 4 0 1 79 10 2400
2022 None of the above 48 30 10 7 4 1 1 79 11 1670
2020 Client contact centre 47 30 11 7 3 1 1 78 11 4350
2020 Health care practitioners 51 22 12 9 4 2 2 75 13 195
2020 Federal regulators 41 32 14 5 8 1 0 73 13 88
2020 Compliance, inspection and enforcement 35 33 16 8 5 1 1 70 13 849
2020 Communications or public affairs 50 26 13 6 4 0 0 77 10 267
2020 Access to information and privacy 49 28 11 5 4 1 2 80 9 180
2020 Security 44 36 12 4 5 0 0 80 8 104
2020 Science and technology 46 22 11 12 8 0 0 69 20 25
2020 Legal services 54 27 13 2 0 0 2 84 2 42
2020 Administration and operations 45 31 12 7 4 1 1 77 11 3925
2020 Human resources 50 29 11 5 3 0 1 81 8 843
2020 Financial management 49 32 8 6 3 1 0 82 9 469
2020 Procurement 48 33 7 7 3 0 2 82 10 70
2020 Real property 51 33 7 6 3 0 0 84 9 84
2020 Information management 49 33 9 7 2 1 0 83 8 276
2020 Information technology 54 29 9 5 2 1 0 84 8 933
2020 Internal audit 53 25 10 11 2 0 0 78 12 59
2020 Evaluation 40 31 11 11 4 2 1 73 16 125
2020 Data sciences 44 36 9 7 3 1 0 80 11 179
2020 Policy 48 29 9 9 4 0 0 78 13 998
2020 Project management 51 28 11 7 1 1 0 81 8 852
2020 Other services to the public 44 30 12 7 5 1 1 76 12 2385
2020 None of the above 43 29 13 7 5 1 1 74 12 1485
2019 Client contact centre 43 31 13 8 4 1 1 75 12 3051
2019 Health care practitioners 38 31 12 10 8 1 1 70 18 162
2019 Federal regulators 43 28 11 8 5 2 2 75 13 106
2019 Compliance, inspection and enforcement 33 37 12 10 5 1 1 72 16 712
2019 Communications or public affairs 49 28 9 6 5 0 1 79 12 265
2019 Access to information and privacy 53 26 9 8 3 0 1 79 12 132
2019 Security 42 36 8 8 5 0 0 79 13 100
2019 Science and technology 48 21 15 11 4 2 0 70 15 55
2019 Legal services 52 17 16 0 14 0 0 69 14 32
2019 Administration and operations 40 32 13 9 5 0 0 73 14 3141
2019 Human resources 45 31 12 7 4 1 1 77 11 735
2019 Financial management 43 34 11 7 3 0 1 78 10 429
2019 Procurement 41 38 13 3 5 0 0 78 9 57
2019 Real property 39 36 10 11 4 0 0 75 15 69
2019 Information management 46 29 10 10 4 1 0 76 14 258
2019 Information technology 49 31 10 6 3 1 0 80 9 897
2019 Internal audit 38 38 13 5 5 0 1 77 10 76
2019 Evaluation 34 33 14 11 5 2 2 69 16 130
2019 Data sciences 46 27 13 6 6 0 1 75 12 145
2019 Policy 44 33 9 7 5 1 1 78 13 888
2019 Project management 44 28 12 9 6 1 0 73 15 770
2019 Other services to the public 40 32 13 8 5 1 0 73 14 1923
2019 None of the above 39 31 13 9 6 1 1 72 15 1349
2018 Client contact centre 40 37 11 7 4 0 1 78 11 2971
2018 Health care practitioners 29 34 19 10 8 0 1 63 17 182
2018 Federal regulators 40 36 10 8 6 1 0 76 14 101
2018 Compliance, inspection and enforcement 33 37 14 9 5 1 1 71 15 698
2018 Communications or public affairs 41 29 13 12 5 1 0 70 17 243
2018 Access to information and privacy 47 32 12 3 4 0 1 80 7 109
2018 Security 43 27 15 6 7 2 0 71 14 62
2018 Science and technology 39 39 10 12 0 0 0 78 12 29
2018 Legal services 46 28 10 12 4 0 0 74 16 28
2018 Administration and operations 36 36 13 9 5 1 0 73 15 3004
2018 Human resources 40 35 12 7 4 1 0 77 12 647
2018 Financial management 42 35 11 7 4 1 0 78 11 375
2018 Procurement 44 43 7 4 2 0 0 87 6 48
2018 Real property 47 35 8 8 2 0 0 81 10 48
2018 Materiel management 32 29 17 23 0 0 0 61 23 13
2018 Information management 44 30 11 10 6 0 0 74 16 239
2018 Information technology 43 36 11 6 3 1 0 80 9 881
2018 Internal audit 43 27 12 7 10 0 1 71 17 84
2018 Evaluation 29 45 11 6 8 0 1 74 15 99
2018 Data sciences 53 27 10 7 2 0 1 81 9 154
2018 Policy 40 35 9 9 5 0 1 76 15 756
2018 Project management 40 33 10 9 6 2 0 74 15 741
2018 Other services to the public 33 36 13 10 6 1 1 70 17 1771
2018 None of the above 37 33 13 10 7 1 0 70 17 1189

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 45 38 7 7 3 0 0 83 9 4910
2022 Health care practitioners 35 40 9 11 4 0 1 75 16 250
2022 Federal regulators 30 42 10 13 5 0 0 71 18 110
2022 Compliance, inspection and enforcement 26 43 10 14 6 0 0 70 20 1035
2022 Communications or public affairs 38 38 12 9 3 0 1 76 12 315
2022 Access to information and privacy 46 35 8 9 1 0 0 81 10 270
2022 Security 41 30 6 12 8 0 2 73 21 125
2022 Science and technology 49 40 4 3 3 0 0 89 6 45
2022 Legal services 42 28 11 16 2 0 0 70 18 45
2022 Administration and operations 34 41 10 11 4 0 0 75 15 4060
2022 Human resources 43 39 9 7 2 0 0 82 9 1040
2022 Financial management 48 39 6 5 1 0 0 88 6 445
2022 Procurement 35 40 10 11 4 0 0 75 15 100
2022 Real property 31 32 16 15 7 0 0 63 22 80
2022 Materiel management 46 35 0 15 4 0 0 82 18 25
2022 Information management 35 43 13 7 2 0 0 78 9 360
2022 Information technology 37 38 12 8 4 0 1 76 12 1075
2022 Internal audit 32 42 9 11 7 0 0 74 18 95
2022 Evaluation 38 43 6 10 2 0 0 81 12 245
2022 Data sciences 33 47 8 8 3 0 1 80 11 200
2022 Policy 32 40 10 13 5 0 0 72 18 1005
2022 Project management 36 40 10 11 4 0 0 76 14 1055
2022 Other services to the public 36 40 9 11 5 0 0 76 15 2395
2022 None of the above 37 39 9 10 5 0 0 77 14 1670
2020 Client contact centre 38 41 9 9 3 0 0 79 12 4334
2020 Health care practitioners 44 38 7 9 2 0 1 82 11 197
2020 Federal regulators 29 37 12 16 4 0 1 67 20 89
2020 Compliance, inspection and enforcement 24 40 13 16 6 0 1 65 22 850
2020 Communications or public affairs 39 38 12 8 3 0 1 77 11 264
2020 Access to information and privacy 48 37 6 6 2 0 1 86 8 179
2020 Security 38 33 16 6 6 0 0 71 13 104
2020 Science and technology 23 45 3 20 8 0 0 69 28 25
2020 Legal services 44 45 2 7 2 0 0 89 9 42
2020 Administration and operations 35 40 10 10 3 0 1 76 14 3919
2020 Human resources 39 40 9 9 2 0 1 80 12 842
2020 Financial management 47 36 8 6 3 0 0 83 9 469
2020 Procurement 38 41 7 5 9 0 0 79 14 70
2020 Real property 39 35 12 8 3 0 3 77 11 84
2020 Information management 38 40 12 6 2 0 1 79 9 275
2020 Information technology 38 37 13 9 3 0 1 75 12 931
2020 Internal audit 35 44 7 11 3 0 0 78 15 60
2020 Evaluation 30 40 16 10 3 0 0 70 13 124
2020 Data sciences 39 39 11 8 2 0 1 79 10 179
2020 Policy 31 40 12 11 4 0 1 72 15 993
2020 Project management 37 36 11 12 3 0 1 74 14 852
2020 Other services to the public 35 41 9 11 3 0 0 76 15 2378
2020 None of the above 34 38 11 11 4 0 1 73 15 1481
2019 Client contact centre 31 44 9 12 4 0 0 75 16 3053
2019 Health care practitioners 22 27 8 27 16 0 0 49 43 163
2019 Federal regulators 24 36 17 15 9 0 0 59 24 106
2019 Compliance, inspection and enforcement 21 44 10 17 7 0 0 66 24 706
2019 Communications or public affairs 32 44 13 7 1 0 1 78 9 264
2019 Access to information and privacy 36 40 7 17 1 0 0 76 17 132
2019 Security 28 38 15 13 6 0 0 66 19 101
2019 Science and technology 29 32 17 15 7 0 0 61 21 55
2019 Legal services 39 37 3 15 6 0 0 76 21 33
2019 Administration and operations 27 41 12 14 5 0 0 69 19 3137
2019 Human resources 33 41 11 10 4 0 0 74 15 739
2019 Financial management 36 43 8 8 5 0 0 79 13 429
2019 Procurement 36 40 10 14 0 0 0 76 14 56
2019 Real property 32 30 10 16 11 0 1 63 28 69
2019 Information management 28 40 13 12 6 0 1 69 18 258
2019 Information technology 32 39 15 10 4 0 1 71 14 893
2019 Internal audit 24 48 11 12 4 0 1 73 16 76
2019 Evaluation 23 44 15 14 3 0 1 68 17 129
2019 Data sciences 32 47 9 10 1 1 0 80 12 143
2019 Policy 27 42 14 13 4 0 1 69 17 888
2019 Project management 24 42 12 16 6 0 0 66 22 765
2019 Other services to the public 27 43 9 16 6 0 0 69 22 1919
2019 None of the above 28 42 11 13 5 0 0 70 19 1349
2018 Client contact centre 31 51 7 9 3 0 0 81 12 2986
2018 Health care practitioners 29 45 7 14 4 0 0 74 19 182
2018 Federal regulators 23 52 7 11 7 0 1 75 18 101
2018 Compliance, inspection and enforcement 21 46 8 17 7 0 0 67 25 698
2018 Communications or public affairs 31 45 9 12 2 0 1 76 14 242
2018 Access to information and privacy 41 42 9 4 4 0 0 83 8 111
2018 Security 28 40 13 11 8 0 0 69 19 62
2018 Science and technology 12 43 24 9 8 0 3 57 18 29
2018 Legal services 11 65 14 10 0 0 0 76 10 28
2018 Administration and operations 24 47 9 14 5 0 1 72 19 3020
2018 Human resources 31 48 7 11 3 0 1 79 13 646
2018 Financial management 36 43 8 8 4 0 0 80 12 375
2018 Procurement 25 56 12 7 0 0 0 81 7 47
2018 Real property 23 41 10 16 8 0 2 65 25 49
2018 Materiel management 24 29 23 24 0 0 0 53 24 13
2018 Information management 27 47 10 11 5 0 0 74 16 240
2018 Information technology 28 43 11 10 6 0 1 73 16 886
2018 Internal audit 36 38 12 12 3 0 0 74 14 84
2018 Evaluation 24 45 12 14 4 0 1 69 18 99
2018 Data sciences 34 43 13 6 1 0 2 79 8 154
2018 Policy 23 43 14 12 6 1 1 67 19 763
2018 Project management 24 43 13 14 5 0 0 67 20 743
2018 Other services to the public 24 49 7 14 5 0 0 74 19 1780
2018 None of the above 24 47 11 12 6 0 0 71 18 1195

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 24 10 4 3 2 2 83 7 4905
2022 Health care practitioners 52 23 13 4 5 2 2 78 8 250
2022 Federal regulators 61 23 8 2 5 0 1 85 7 110
2022 Compliance, inspection and enforcement 53 24 13 5 3 2 1 79 8 1035
2022 Communications or public affairs 58 24 9 5 2 2 0 84 7 315
2022 Access to information and privacy 60 20 11 3 3 1 2 82 6 270
2022 Security 52 21 15 4 5 2 1 76 9 125
2022 Science and technology 47 41 8 2 0 0 2 90 2 45
2022 Legal services 45 32 6 10 2 4 2 81 12 45
2022 Administration and operations 55 24 10 4 3 2 1 81 8 4065
2022 Human resources 58 24 9 3 3 1 1 85 6 1040
2022 Financial management 60 26 8 2 2 1 1 87 4 445
2022 Procurement 54 28 9 3 2 2 2 86 5 95
2022 Real property 60 23 10 4 2 1 0 84 6 80
2022 Materiel management 62 15 23 0 0 0 0 77 0 25
2022 Information management 54 27 10 3 3 2 1 83 7 360
2022 Information technology 61 19 9 4 3 2 1 83 7 1075
2022 Internal audit 53 21 15 5 3 2 1 76 8 95
2022 Evaluation 55 30 6 3 3 1 2 88 6 250
2022 Data sciences 57 23 10 4 3 2 1 83 7 200
2022 Policy 55 24 9 6 3 1 1 80 10 1005
2022 Project management 60 22 9 3 4 1 1 83 8 1055
2022 Other services to the public 55 22 11 4 4 2 2 80 9 2405
2022 None of the above 53 24 9 6 3 2 2 81 9 1670
2020 Client contact centre 49 24 13 5 3 3 3 78 9 4340
2020 Health care practitioners 51 23 13 5 3 4 2 78 9 193
2020 Federal regulators 56 19 9 7 8 1 0 76 15 89
2020 Compliance, inspection and enforcement 40 29 16 6 5 3 2 73 11 848
2020 Communications or public affairs 58 23 9 4 4 2 1 83 7 266
2020 Access to information and privacy 54 23 14 3 4 2 1 79 7 180
2020 Security 53 27 7 6 5 1 2 82 11 105
2020 Science and technology 54 19 4 15 8 0 0 73 23 25
2020 Legal services 66 20 9 2 0 0 2 88 2 42
2020 Administration and operations 52 24 12 5 4 2 1 78 9 3925
2020 Human resources 52 22 13 5 3 3 3 78 9 845
2020 Financial management 54 27 11 2 3 2 1 83 5 469
2020 Procurement 61 16 9 3 4 3 3 83 8 70
2020 Real property 55 25 8 5 2 2 2 84 7 83
2020 Information management 53 27 11 4 2 3 2 83 6 276
2020 Information technology 61 22 9 3 2 1 1 85 6 931
2020 Internal audit 51 30 12 5 2 0 0 82 7 61
2020 Evaluation 47 28 10 6 4 3 3 80 10 125
2020 Data sciences 50 27 10 4 5 3 0 80 10 179
2020 Policy 55 22 11 6 4 2 1 79 10 997
2020 Project management 57 22 11 4 2 3 1 82 7 849
2020 Other services to the public 49 24 14 4 4 3 2 77 9 2382
2020 None of the above 47 25 14 4 5 3 2 76 9 1487

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 38 33 13 7 5 4 0 74 12 4915
2022 Health care practitioners 24 34 16 12 6 5 2 62 20 250
2022 Federal regulators 24 41 16 8 8 4 0 67 16 110
2022 Compliance, inspection and enforcement 28 31 17 13 7 3 0 62 21 1035
2022 Communications or public affairs 31 36 15 10 6 1 0 68 17 315
2022 Access to information and privacy 46 32 11 6 4 2 0 79 10 270
2022 Security 35 32 14 7 7 3 1 71 15 125
2022 Science and technology 29 41 8 15 5 0 2 71 21 45
2022 Legal services 23 38 8 16 11 0 4 64 28 45
2022 Administration and operations 33 33 15 9 7 2 0 68 16 4065
2022 Human resources 32 38 12 9 6 2 0 72 16 1040
2022 Financial management 41 35 12 7 3 2 0 78 10 445
2022 Procurement 41 32 11 10 4 3 0 75 14 100
2022 Real property 27 38 13 11 8 2 0 67 20 80
2022 Materiel management 52 13 16 8 4 7 0 70 13 25
2022 Information management 31 35 16 8 7 4 0 68 15 360
2022 Information technology 32 35 15 10 6 2 0 68 16 1075
2022 Internal audit 34 32 14 13 6 1 0 66 20 95
2022 Evaluation 30 37 11 13 5 4 0 70 18 250
2022 Data sciences 27 36 14 10 8 5 0 67 18 200
2022 Policy 26 32 16 13 8 4 0 61 22 1005
2022 Project management 33 34 15 11 6 2 0 68 17 1055
2022 Other services to the public 35 30 14 9 8 4 0 68 18 2395
2022 None of the above 33 33 12 10 7 4 1 69 18 1670
2020 Client contact centre 32 30 16 9 6 6 1 66 16 4334
2020 Health care practitioners 33 28 16 12 6 4 2 65 18 196
2020 Federal regulators 29 34 16 10 8 3 0 65 19 89
2020 Compliance, inspection and enforcement 22 34 17 11 11 4 0 59 23 851
2020 Communications or public affairs 35 32 17 10 4 2 0 68 14 266
2020 Access to information and privacy 43 32 14 2 5 3 1 78 7 178
2020 Security 34 31 17 9 6 1 1 67 16 105
2020 Science and technology 23 35 11 7 16 8 0 63 25 25
2020 Legal services 34 37 16 2 5 7 0 76 7 42
2020 Administration and operations 30 35 17 9 6 2 0 66 16 3937
2020 Human resources 34 32 14 12 6 2 0 67 18 843
2020 Financial management 37 39 12 7 3 2 0 77 11 470
2020 Procurement 31 42 9 12 4 2 0 75 16 70
2020 Real property 35 42 13 5 2 1 1 79 8 84
2020 Information management 35 36 15 10 3 1 0 72 13 274
2020 Information technology 32 35 14 11 5 3 0 69 16 929
2020 Internal audit 28 45 8 10 5 3 0 76 16 60
2020 Evaluation 28 37 19 10 2 2 0 67 13 125
2020 Data sciences 25 45 14 10 3 3 0 72 14 178
2020 Policy 27 34 16 12 7 3 0 63 20 992
2020 Project management 29 37 16 10 5 3 0 68 16 856
2020 Other services to the public 32 30 15 10 8 5 1 65 19 2382
2020 None of the above 28 33 17 10 6 4 0 65 18 1483
2019 Client contact centre 24 31 17 13 11 3 0 57 25 3051
2019 Health care practitioners 22 20 24 15 13 7 0 45 30 162
2019 Federal regulators 22 30 14 17 14 0 3 54 32 105
2019 Compliance, inspection and enforcement 16 33 20 16 11 4 0 50 29 709
2019 Communications or public affairs 30 31 22 9 5 4 0 63 14 265
2019 Access to information and privacy 32 28 18 7 11 4 1 62 19 131
2019 Security 27 38 15 6 11 3 0 68 17 101
2019 Science and technology 20 46 11 11 6 7 0 71 18 55
2019 Legal services 27 37 13 5 17 0 0 64 22 33
2019 Administration and operations 23 33 18 14 10 2 0 58 24 3136
2019 Human resources 23 34 19 13 8 2 0 58 22 738
2019 Financial management 32 36 15 9 6 2 0 69 15 430
2019 Procurement 44 25 14 9 7 0 2 70 16 56
2019 Real property 34 32 10 18 7 0 0 65 25 68
2019 Information management 25 37 14 13 7 4 0 64 21 257
2019 Information technology 28 33 18 11 7 3 0 63 18 898
2019 Internal audit 20 42 13 9 16 1 0 62 25 76
2019 Evaluation 24 31 16 15 12 1 1 57 27 131
2019 Data sciences 29 34 15 11 8 0 2 65 19 145
2019 Policy 24 35 17 13 8 2 1 60 22 883
2019 Project management 20 35 17 15 10 2 0 57 26 767
2019 Other services to the public 23 30 17 13 13 4 0 56 27 1924
2019 None of the above 25 32 17 12 11 3 0 59 24 1344
2018 Client contact centre 23 34 18 13 9 3 0 59 23 2973
2018 Health care practitioners 17 30 23 14 11 4 1 50 26 182
2018 Federal regulators 26 35 9 13 15 2 0 62 28 99
2018 Compliance, inspection and enforcement 16 32 19 16 13 4 0 50 30 696
2018 Communications or public affairs 25 40 12 12 8 2 0 67 21 245
2018 Access to information and privacy 37 33 13 4 9 4 0 72 14 108
2018 Security 24 32 16 15 13 0 0 57 28 62
2018 Science and technology 15 39 22 10 10 3 0 56 21 29
2018 Legal services 23 36 29 4 8 0 0 59 12 28
2018 Administration and operations 22 34 18 14 10 2 0 57 25 3019
2018 Human resources 24 37 18 11 8 3 0 63 19 645
2018 Financial management 26 42 14 11 6 1 0 69 17 378
2018 Procurement 37 33 22 6 2 0 0 70 8 48
2018 Real property 31 31 14 14 9 0 0 62 24 49
2018 Materiel management 23 38 15 24 0 0 0 61 24 13
2018 Information management 27 31 15 12 12 2 0 59 25 239
2018 Information technology 24 35 19 11 9 2 0 61 20 886
2018 Internal audit 27 30 16 11 13 3 1 59 25 84
2018 Evaluation 19 31 23 13 10 4 0 51 24 99
2018 Data sciences 30 27 23 10 6 3 1 59 17 154
2018 Policy 18 35 17 16 11 2 0 55 28 760
2018 Project management 23 35 15 13 10 2 0 60 24 741
2018 Other services to the public 21 29 17 15 14 3 0 52 30 1770
2018 None of the above 22 30 19 13 12 4 0 54 27 1186

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 49 22 12 5 4 1 7 77 10 4915
2022 Health care practitioners 45 29 10 4 5 2 6 79 10 250
2022 Federal regulators 47 22 15 3 7 0 5 73 11 110
2022 Compliance, inspection and enforcement 49 25 11 5 5 1 4 78 10 1035
2022 Communications or public affairs 51 23 13 4 4 1 4 78 9 315
2022 Access to information and privacy 55 23 9 2 2 0 8 85 5 270
2022 Security 59 23 5 4 3 1 5 86 8 125
2022 Science and technology 60 24 8 0 0 3 5 91 0 45
2022 Legal services 62 13 10 6 7 0 2 77 13 45
2022 Administration and operations 51 23 12 5 4 1 5 78 9 4065
2022 Human resources 54 20 11 5 4 1 5 79 10 1040
2022 Financial management 52 24 11 6 2 1 4 80 9 445
2022 Procurement 58 23 6 5 3 1 3 85 8 100
2022 Real property 53 26 10 4 4 0 4 82 7 80
2022 Materiel management 58 15 8 4 10 5 0 77 15 25
2022 Information management 51 26 12 2 3 2 4 81 6 360
2022 Information technology 58 22 9 3 2 1 5 85 6 1075
2022 Internal audit 53 22 11 6 2 3 3 80 9 95
2022 Evaluation 49 23 12 6 3 1 5 77 10 250
2022 Data sciences 49 24 12 7 2 1 6 78 9 200
2022 Policy 43 27 14 5 7 1 4 73 12 1005
2022 Project management 48 26 12 5 5 1 3 77 11 1055
2022 Other services to the public 49 23 11 5 4 2 6 79 10 2400
2022 None of the above 50 22 11 4 4 2 8 80 8 1670
2020 Client contact centre 50 20 13 6 4 1 6 76 11 4356
2020 Health care practitioners 44 21 19 7 3 1 5 70 10 197
2020 Federal regulators 46 21 16 4 6 2 5 73 11 89
2020 Compliance, inspection and enforcement 51 22 11 8 4 1 4 76 12 854
2020 Communications or public affairs 48 26 14 5 3 1 3 77 8 267
2020 Access to information and privacy 59 20 11 1 2 1 5 84 4 179
2020 Security 60 20 9 3 3 1 5 84 6 106
2020 Science and technology 46 35 12 0 3 0 3 84 3 25
2020 Legal services 56 23 7 5 5 0 5 83 10 42
2020 Administration and operations 52 22 12 5 3 1 4 78 9 3944
2020 Human resources 54 18 12 5 5 1 5 76 11 845
2020 Financial management 54 22 13 4 3 1 4 79 7 472
2020 Procurement 57 9 20 4 5 0 4 70 10 70
2020 Real property 64 14 9 5 3 2 2 82 9 84
2020 Information management 55 25 11 5 2 1 2 82 7 277
2020 Information technology 60 20 11 3 2 0 4 83 5 931
2020 Internal audit 57 27 8 5 2 0 2 85 7 61
2020 Evaluation 51 22 15 4 3 1 4 77 7 125
2020 Data sciences 49 26 13 5 4 1 2 77 10 180
2020 Policy 45 23 16 7 5 1 3 70 13 1000
2020 Project management 49 23 14 6 4 0 3 75 10 857
2020 Other services to the public 50 23 12 6 4 1 5 77 10 2391
2020 None of the above 51 22 13 6 3 1 5 78 9 1489
2019 Client contact centre 45 23 15 6 4 1 5 73 11 3056
2019 Health care practitioners 47 24 15 6 1 1 7 76 8 161
2019 Federal regulators 45 19 16 10 7 0 2 66 17 106
2019 Compliance, inspection and enforcement 48 24 14 5 5 1 3 75 10 712
2019 Communications or public affairs 52 25 12 5 3 1 3 80 8 265
2019 Access to information and privacy 58 21 14 3 2 0 3 81 5 132
2019 Security 48 27 14 3 2 0 8 80 5 101
2019 Science and technology 49 24 15 5 3 2 2 75 9 54
2019 Legal services 29 29 20 8 8 0 6 61 17 33
2019 Administration and operations 49 24 13 6 4 1 4 76 10 3139
2019 Human resources 48 24 15 6 3 0 5 76 9 741
2019 Financial management 53 23 12 4 3 2 3 80 8 428
2019 Procurement 54 26 7 3 0 4 6 88 4 57
2019 Real property 52 29 7 3 4 1 4 85 7 68
2019 Information management 48 24 14 6 4 0 3 75 10 259
2019 Information technology 61 21 8 3 2 1 4 86 6 893
2019 Internal audit 48 21 19 4 4 0 4 72 8 76
2019 Evaluation 50 23 12 4 3 1 6 79 8 131
2019 Data sciences 48 23 15 4 2 1 7 77 6 145
2019 Policy 43 27 15 5 5 0 4 73 11 889
2019 Project management 47 23 14 7 5 1 3 73 12 766
2019 Other services to the public 46 24 14 5 4 1 5 75 10 1924
2019 None of the above 50 22 14 5 3 1 5 76 9 1346

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 49 21 12 6 4 2 5 76 11 4915
2022 Health care practitioners 49 26 10 4 5 2 3 80 10 250
2022 Federal regulators 42 32 13 5 2 2 4 78 8 110
2022 Compliance, inspection and enforcement 44 24 14 7 5 2 4 72 13 1035
2022 Communications or public affairs 52 27 11 4 3 0 3 82 7 315
2022 Access to information and privacy 54 21 10 5 2 0 8 82 7 270
2022 Security 51 23 7 8 6 3 2 78 15 125
2022 Science and technology 61 19 6 7 2 0 5 84 10 45
2022 Legal services 55 16 7 10 7 2 2 75 18 45
2022 Administration and operations 48 23 13 6 5 1 4 75 11 4060
2022 Human resources 53 22 12 5 3 2 4 79 9 1040
2022 Financial management 57 23 9 2 3 1 4 85 5 445
2022 Procurement 53 26 9 4 3 1 4 83 7 100
2022 Real property 52 17 16 3 7 0 4 72 11 80
2022 Materiel management 71 8 14 3 0 0 3 82 3 25
2022 Information management 50 24 10 5 4 2 4 79 10 360
2022 Information technology 52 25 10 4 4 1 4 81 9 1075
2022 Internal audit 47 26 11 4 6 3 3 77 11 95
2022 Evaluation 48 27 11 6 2 2 4 80 8 245
2022 Data sciences 42 27 14 7 3 1 5 75 10 200
2022 Policy 46 24 15 5 5 2 3 74 11 1005
2022 Project management 48 25 12 5 5 1 3 76 11 1055
2022 Other services to the public 47 21 14 5 5 3 5 74 11 2405
2022 None of the above 49 19 12 5 5 2 7 76 11 1670
2020 Client contact centre 47 22 13 7 4 2 5 74 12 4355
2020 Health care practitioners 51 22 16 5 3 1 3 75 8 196
2020 Federal regulators 38 19 21 7 8 3 3 62 16 89
2020 Compliance, inspection and enforcement 45 24 15 6 5 1 3 73 11 854
2020 Communications or public affairs 50 25 13 5 3 1 3 78 8 266
2020 Access to information and privacy 53 26 13 1 3 1 3 82 5 179
2020 Security 52 25 11 7 0 3 3 81 7 105
2020 Science and technology 42 7 36 3 3 4 3 54 7 25
2020 Legal services 67 21 5 0 2 0 5 92 3 40
2020 Administration and operations 49 23 13 6 4 2 3 75 11 3940
2020 Human resources 49 22 13 7 4 2 3 75 12 846
2020 Financial management 61 20 11 3 2 0 3 83 5 469
2020 Procurement 50 22 10 10 4 0 4 75 15 70
2020 Real property 51 24 10 6 1 5 3 82 8 84
2020 Information management 55 24 11 4 2 1 4 83 6 277
2020 Information technology 51 24 11 6 4 1 3 79 10 931
2020 Internal audit 58 25 12 1 0 2 2 86 2 61
2020 Evaluation 47 22 16 7 2 2 4 73 10 125
2020 Data sciences 44 36 11 3 3 1 2 83 6 179
2020 Policy 46 27 14 6 4 1 2 75 11 1000
2020 Project management 49 26 11 5 3 1 3 79 9 856
2020 Other services to the public 47 22 14 6 4 2 4 74 12 2384
2020 None of the above 48 24 13 7 3 2 4 76 10 1491
2019 Client contact centre 39 22 18 9 7 2 3 64 17 3057
2019 Health care practitioners 38 19 18 10 7 3 3 62 19 162
2019 Federal regulators 42 24 18 6 5 1 3 69 12 106
2019 Compliance, inspection and enforcement 34 28 20 8 7 1 2 64 15 711
2019 Communications or public affairs 51 25 13 4 3 1 4 80 7 264
2019 Access to information and privacy 47 20 17 6 2 1 6 72 10 132
2019 Security 40 28 14 7 4 0 7 73 12 101
2019 Science and technology 43 25 16 0 7 5 4 74 8 55
2019 Legal services 50 25 8 5 6 0 6 79 12 33
2019 Administration and operations 43 22 18 7 5 2 3 69 13 3129
2019 Human resources 46 20 14 10 6 1 3 69 16 740
2019 Financial management 53 21 13 4 3 3 3 79 7 429
2019 Procurement 46 26 16 6 2 2 2 75 9 57
2019 Real property 43 24 14 11 6 0 3 69 17 68
2019 Information management 44 21 17 5 6 2 5 69 12 258
2019 Information technology 47 23 16 5 4 1 3 73 10 895
2019 Internal audit 43 27 15 7 5 0 3 72 13 77
2019 Evaluation 37 29 14 8 7 2 3 70 16 131
2019 Data sciences 46 33 10 5 1 1 4 83 6 145
2019 Policy 48 23 16 7 3 1 2 73 11 884
2019 Project management 41 27 16 8 5 1 4 71 13 767
2019 Other services to the public 38 23 18 8 6 3 4 66 15 1921
2019 None of the above 44 22 15 6 6 3 5 71 12 1346

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 76 6 3 1 2 4 8 93 4 4915
2022 Health care practitioners 79 4 3 1 2 5 5 93 4 250
2022 Federal regulators 67 6 7 3 4 7 6 83 9 110
2022 Compliance, inspection and enforcement 71 9 4 2 2 6 5 90 5 1035
2022 Communications or public affairs 78 7 4 2 2 3 4 92 5 315
2022 Access to information and privacy 78 4 3 1 1 3 10 94 2 270
2022 Security 80 5 5 3 1 2 4 91 4 125
2022 Science and technology 77 9 6 0 0 0 8 94 0 45
2022 Legal services 77 9 2 0 8 0 4 89 9 45
2022 Administration and operations 73 8 4 2 3 5 5 90 5 4060
2022 Human resources 80 6 4 1 2 2 5 93 3 1040
2022 Financial management 77 8 3 1 2 3 5 94 3 445
2022 Procurement 82 6 3 2 0 1 7 95 2 100
2022 Real property 80 5 0 4 4 1 6 91 9 80
2022 Materiel management 82 0 3 0 4 10 0 92 5 25
2022 Information management 72 7 6 1 3 5 5 88 5 360
2022 Information technology 75 7 4 1 3 4 6 91 4 1075
2022 Internal audit 76 6 5 1 3 6 4 90 5 95
2022 Evaluation 77 5 4 2 3 6 5 91 5 245
2022 Data sciences 71 8 4 2 4 3 8 88 8 200
2022 Policy 72 9 5 2 3 5 5 89 6 1005
2022 Project management 73 9 4 2 3 4 5 90 5 1055
2022 Other services to the public 71 6 4 1 3 6 8 91 5 2400
2022 None of the above 73 6 3 2 2 4 10 92 5 1670
2020 Client contact centre 77 7 4 2 2 3 6 92 4 4339
2020 Health care practitioners 82 6 1 0 1 4 6 98 1 197
2020 Federal regulators 69 10 3 1 6 5 6 89 8 88
2020 Compliance, inspection and enforcement 75 9 4 3 3 4 4 90 6 851
2020 Communications or public affairs 76 10 5 1 2 2 3 91 4 266
2020 Access to information and privacy 74 9 6 1 1 5 4 91 3 180
2020 Security 78 9 3 3 2 2 4 92 5 106
2020 Science and technology 76 8 0 4 8 4 0 87 13 24
2020 Legal services 76 5 4 5 0 4 6 90 5 42
2020 Administration and operations 74 9 5 2 2 5 3 90 5 3929
2020 Human resources 75 9 5 2 2 2 4 90 5 841
2020 Financial management 75 9 5 3 2 4 4 90 4 471
2020 Procurement 81 8 1 0 3 4 3 95 4 70
2020 Real property 81 7 4 1 3 2 2 92 4 82
2020 Information management 81 7 3 1 1 2 4 94 3 275
2020 Information technology 79 7 4 1 2 2 4 92 4 924
2020 Internal audit 73 15 2 2 0 7 2 96 2 60
2020 Evaluation 73 8 5 3 2 3 5 88 6 125
2020 Data sciences 76 10 4 3 1 5 1 91 5 178
2020 Policy 73 9 5 3 1 4 4 90 5 997
2020 Project management 75 9 5 2 3 3 4 90 5 852
2020 Other services to the public 74 8 4 2 2 5 5 91 5 2379
2020 None of the above 76 8 4 1 2 4 5 92 4 1483
2019 Client contact centre 72 9 5 3 3 4 5 89 6 3051
2019 Health care practitioners 75 6 2 2 4 5 6 92 6 161
2019 Federal regulators 64 11 8 4 4 5 3 82 10 105
2019 Compliance, inspection and enforcement 69 10 6 3 3 6 3 86 7 708
2019 Communications or public affairs 78 8 6 1 2 3 3 91 4 263
2019 Access to information and privacy 71 8 9 1 1 6 5 88 1 130
2019 Security 77 5 5 3 2 3 4 89 6 101
2019 Science and technology 75 11 6 0 0 4 5 94 0 54
2019 Legal services 68 3 3 6 0 7 14 90 7 33
2019 Administration and operations 72 9 5 2 3 4 4 89 5 3122
2019 Human resources 74 7 6 2 3 3 5 88 5 738
2019 Financial management 69 10 5 4 2 4 4 87 7 428
2019 Procurement 71 7 2 2 2 10 7 94 4 57
2019 Real property 80 6 3 0 4 4 3 92 5 67
2019 Information management 71 9 7 2 2 5 4 88 5 254
2019 Information technology 77 8 3 3 2 5 4 92 5 893
2019 Internal audit 73 6 1 5 3 9 3 90 8 76
2019 Evaluation 64 14 4 4 5 3 5 85 11 131
2019 Data sciences 70 9 5 2 1 7 6 91 3 145
2019 Policy 77 8 5 2 2 3 3 90 5 886
2019 Project management 68 10 6 3 4 5 4 86 8 765
2019 Other services to the public 69 9 5 2 3 6 5 88 6 1921
2019 None of the above 68 9 4 4 3 5 7 87 8 1342

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 70 9 4 2 2 2 11 91 4 4910
2022 Health care practitioners 71 8 3 2 2 4 10 92 5 250
2022 Federal regulators 62 11 6 2 5 2 13 85 8 110
2022 Compliance, inspection and enforcement 71 8 4 2 2 3 10 91 5 1035
2022 Communications or public affairs 75 7 4 1 2 1 8 91 4 315
2022 Access to information and privacy 71 8 4 3 2 0 13 91 5 270
2022 Security 78 6 2 2 1 1 11 94 3 125
2022 Science and technology 79 3 6 0 2 2 8 91 2 45
2022 Legal services 86 2 4 0 5 0 4 91 5 45
2022 Administration and operations 72 9 4 2 2 2 10 91 4 4065
2022 Human resources 77 8 3 1 1 1 9 95 2 1040
2022 Financial management 76 9 2 1 1 1 10 95 2 445
2022 Procurement 80 7 3 1 0 0 9 96 1 100
2022 Real property 72 11 2 1 1 3 10 95 3 80
2022 Materiel management 82 4 0 0 0 10 3 100 0 25
2022 Information management 65 13 5 1 1 3 11 91 3 360
2022 Information technology 76 7 3 1 1 2 9 93 3 1075
2022 Internal audit 75 8 5 0 2 3 7 92 2 95
2022 Evaluation 71 7 5 1 4 2 10 88 6 250
2022 Data sciences 72 7 3 0 3 4 12 93 4 200
2022 Policy 68 10 4 2 2 2 12 90 6 1005
2022 Project management 72 8 3 1 3 2 11 92 5 1055
2022 Other services to the public 66 9 5 2 3 3 11 88 7 2400
2022 None of the above 70 7 4 2 2 3 13 91 5 1670
2020 Client contact centre 69 11 5 3 2 2 8 90 5 4349
2020 Health care practitioners 66 14 4 3 1 4 8 90 5 197
2020 Federal regulators 72 9 6 0 5 3 6 89 5 89
2020 Compliance, inspection and enforcement 72 10 4 2 2 2 7 90 5 853
2020 Communications or public affairs 75 12 2 2 1 1 7 94 3 267
2020 Access to information and privacy 71 9 5 2 1 2 9 91 4 180
2020 Security 73 11 3 1 0 3 9 96 1 106
2020 Science and technology 65 17 7 3 0 4 3 88 4 25
2020 Legal services 88 7 0 0 0 0 6 100 0 42
2020 Administration and operations 73 10 4 2 2 2 7 91 4 3929
2020 Human resources 75 10 4 2 2 2 7 93 3 843
2020 Financial management 74 12 4 2 1 1 7 93 3 469
2020 Procurement 73 11 3 1 1 3 8 94 3 70
2020 Real property 75 10 5 1 0 2 7 94 1 84
2020 Information management 75 12 4 2 1 1 5 92 3 275
2020 Information technology 77 10 3 1 1 1 7 94 2 933
2020 Internal audit 82 10 1 1 0 0 5 97 2 61
2020 Evaluation 67 11 7 4 2 2 8 87 6 125
2020 Data sciences 72 17 2 2 2 1 5 95 3 180
2020 Policy 72 11 5 2 1 2 8 92 3 1000
2020 Project management 74 10 4 1 2 1 7 91 4 856
2020 Other services to the public 70 10 5 3 2 3 7 89 5 2383
2020 None of the above 71 11 5 1 2 2 8 91 4 1486
2019 Client contact centre 72 8 5 2 2 3 9 90 4 3053
2019 Health care practitioners 65 10 4 4 2 4 10 88 7 160
2019 Federal regulators 70 7 6 1 4 8 5 88 5 106
2019 Compliance, inspection and enforcement 71 8 4 1 2 3 10 91 4 709
2019 Communications or public affairs 78 5 2 2 1 2 10 94 4 264
2019 Access to information and privacy 73 9 9 1 0 1 8 90 1 131
2019 Security 81 6 2 0 0 3 8 98 0 100
2019 Science and technology 73 5 4 4 2 4 9 90 6 55
2019 Legal services 74 3 0 0 3 7 14 96 4 33
2019 Administration and operations 73 8 4 1 2 2 9 91 4 3128
2019 Human resources 77 7 3 1 1 2 8 94 3 736
2019 Financial management 73 9 2 1 2 2 10 94 4 429
2019 Procurement 74 5 2 3 0 5 10 94 4 57
2019 Real property 88 7 0 0 0 0 6 100 0 68
2019 Information management 70 8 4 1 3 3 9 91 5 258
2019 Information technology 78 7 3 1 1 3 7 94 3 895
2019 Internal audit 73 5 3 1 1 4 13 94 3 75
2019 Evaluation 66 10 3 2 3 5 10 90 6 129
2019 Data sciences 75 6 4 1 1 2 12 93 2 145
2019 Policy 79 5 3 1 1 1 9 94 3 887
2019 Project management 71 7 5 3 3 2 10 88 6 765
2019 Other services to the public 69 9 4 2 2 3 10 90 5 1922
2019 None of the above 68 9 4 2 2 3 12 90 5 1341

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 32 12 9 7 5 1 70 17 4915
2022 Health care practitioners 15 33 17 12 14 6 3 53 28 250
2022 Federal regulators 24 35 12 13 15 0 1 60 28 110
2022 Compliance, inspection and enforcement 24 34 12 15 11 3 1 60 28 1035
2022 Communications or public affairs 32 33 8 11 10 4 1 69 23 315
2022 Access to information and privacy 34 33 14 7 6 4 2 71 14 270
2022 Security 26 32 13 15 11 2 1 60 27 125
2022 Science and technology 31 33 6 14 7 7 2 70 24 45
2022 Legal services 19 32 10 15 24 0 0 51 39 45
2022 Administration and operations 29 34 12 11 10 3 1 66 21 4060
2022 Human resources 32 34 12 10 8 2 2 69 19 1040
2022 Financial management 37 32 10 8 9 2 2 72 18 445
2022 Procurement 32 39 9 11 6 3 1 73 18 100
2022 Real property 35 36 4 11 10 1 4 74 22 80
2022 Materiel management 35 20 12 14 19 0 0 55 33 25
2022 Information management 24 33 11 15 12 4 0 60 28 360
2022 Information technology 28 32 13 11 11 3 3 63 23 1075
2022 Internal audit 22 38 11 15 10 4 0 63 26 95
2022 Evaluation 27 36 16 11 4 5 1 67 16 250
2022 Data sciences 24 35 15 11 11 2 2 62 23 200
2022 Policy 28 36 8 12 10 4 2 68 24 1005
2022 Project management 28 35 10 13 12 2 1 64 26 1055
2022 Other services to the public 28 32 13 10 11 4 1 64 22 2400
2022 None of the above 28 33 11 11 10 4 3 65 23 1670
2020 Client contact centre 31 27 15 10 10 6 2 63 21 4357
2020 Health care practitioners 25 21 15 16 10 7 5 52 30 197
2020 Federal regulators 35 19 13 17 13 2 1 56 31 88
2020 Compliance, inspection and enforcement 21 30 15 13 16 3 2 53 31 854
2020 Communications or public affairs 33 30 11 12 9 3 1 67 21 267
2020 Access to information and privacy 39 25 14 10 7 3 2 68 17 179
2020 Security 32 20 17 9 15 2 6 55 26 106
2020 Science and technology 31 15 12 11 19 8 4 52 35 25
2020 Legal services 33 21 17 12 9 7 2 58 23 42
2020 Administration and operations 29 31 14 12 10 3 2 63 23 3941
2020 Human resources 31 30 13 12 10 3 2 64 22 847
2020 Financial management 32 34 13 9 8 1 2 68 18 471
2020 Procurement 31 35 13 13 7 0 2 67 20 70
2020 Real property 33 33 12 9 3 2 7 73 14 84
2020 Information management 33 29 14 11 8 2 4 66 20 276
2020 Information technology 28 31 13 13 11 3 1 61 25 933
2020 Internal audit 30 27 17 16 8 2 0 58 25 60
2020 Evaluation 24 37 15 11 7 2 3 64 19 124
2020 Data sciences 29 34 15 8 9 3 1 66 18 180
2020 Policy 26 32 14 14 9 3 2 62 24 999
2020 Project management 30 29 14 12 10 3 1 62 23 855
2020 Other services to the public 30 26 14 11 13 4 2 60 25 2386
2020 None of the above 28 29 15 12 11 4 2 60 24 1493
2019 Client contact centre 23 26 17 14 17 3 2 51 32 3065
2019 Health care practitioners 22 14 14 21 19 7 2 40 44 161
2019 Federal regulators 19 24 14 14 23 3 2 46 39 105
2019 Compliance, inspection and enforcement 17 27 17 18 18 4 1 46 37 710
2019 Communications or public affairs 28 34 10 15 9 2 1 64 25 263
2019 Access to information and privacy 31 22 15 11 14 5 2 57 27 132
2019 Security 24 31 11 12 14 3 5 60 29 101
2019 Science and technology 20 34 13 16 9 4 5 59 27 55
2019 Legal services 27 22 8 16 22 0 5 52 40 33
2019 Administration and operations 22 30 16 14 15 2 1 54 30 3139
2019 Human resources 25 30 14 12 15 2 2 57 29 741
2019 Financial management 28 33 13 10 14 1 2 62 24 429
2019 Procurement 45 22 8 10 12 2 0 68 23 57
2019 Real property 28 35 7 14 11 4 1 67 26 69
2019 Information management 24 31 13 13 13 3 2 58 28 257
2019 Information technology 26 29 15 13 13 2 2 57 27 898
2019 Internal audit 19 34 12 14 18 4 1 55 33 77
2019 Evaluation 23 24 13 14 19 6 1 51 35 131
2019 Data sciences 30 33 14 9 9 1 4 66 20 145
2019 Policy 31 30 14 11 10 2 2 63 22 888
2019 Project management 23 31 14 14 14 2 1 57 29 770
2019 Other services to the public 22 26 15 15 17 3 2 51 34 1926
2019 None of the above 23 28 16 12 16 4 1 54 30 1349
2018 Client contact centre 21 29 16 15 14 2 2 52 31 2972
2018 Health care practitioners 12 20 16 21 21 4 6 35 47 180
2018 Federal regulators 31 25 14 12 14 2 1 58 28 100
2018 Compliance, inspection and enforcement 17 27 15 19 18 2 1 46 39 698
2018 Communications or public affairs 29 28 12 13 15 3 1 58 29 245
2018 Access to information and privacy 34 21 18 11 11 3 1 58 23 110
2018 Security 16 35 19 12 17 0 0 51 29 62
2018 Science and technology 16 38 19 3 14 7 3 60 19 29
2018 Legal services 10 39 28 11 4 4 5 53 16 27
2018 Administration and operations 22 30 16 15 15 2 1 53 30 3014
2018 Human resources 23 32 15 13 13 2 3 58 27 647
2018 Financial management 25 35 12 13 11 2 1 62 25 376
2018 Procurement 25 27 20 6 21 2 0 53 28 48
2018 Real property 21 28 16 13 12 0 8 54 28 49
2018 Materiel management 15 45 15 9 15 0 0 61 24 13
2018 Information management 21 34 13 11 19 2 1 56 30 238
2018 Information technology 21 27 19 14 16 2 1 50 31 886
2018 Internal audit 27 28 15 14 14 1 2 56 29 84
2018 Evaluation 18 29 17 18 12 3 3 50 33 99
2018 Data sciences 27 30 8 14 16 2 3 60 31 153
2018 Policy 25 30 13 14 14 2 2 57 29 756
2018 Project management 26 29 14 13 13 3 1 58 27 742
2018 Other services to the public 19 27 16 16 20 2 1 47 37 1773
2018 None of the above 20 29 16 14 16 2 2 51 32 1195

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 29 21 12 9 1 1 57 21 4905
2022 Health care practitioners 18 27 15 22 17 1 0 45 39 250
2022 Federal regulators 34 29 10 12 15 0 1 63 27 110
2022 Compliance, inspection and enforcement 25 31 16 16 11 0 1 57 27 1035
2022 Communications or public affairs 35 37 11 11 5 2 0 72 17 315
2022 Access to information and privacy 39 30 18 7 5 0 1 70 12 270
2022 Security 40 33 12 10 5 0 0 74 15 125
2022 Science and technology 34 32 22 5 5 0 2 67 10 45
2022 Legal services 32 32 11 9 11 2 2 67 21 45
2022 Administration and operations 32 35 14 10 8 0 0 67 19 4060
2022 Human resources 40 37 11 8 3 0 1 78 11 1040
2022 Financial management 41 37 12 4 5 0 0 79 9 445
2022 Procurement 38 40 12 7 3 0 0 78 10 100
2022 Real property 31 49 10 6 4 0 0 81 9 80
2022 Materiel management 42 39 15 4 0 0 0 81 4 25
2022 Information management 36 35 18 5 5 1 0 72 10 360
2022 Information technology 45 37 9 5 3 0 0 82 8 1075
2022 Internal audit 26 39 16 10 7 1 1 67 17 95
2022 Evaluation 30 34 15 15 5 0 0 65 20 250
2022 Data sciences 38 38 9 9 5 0 1 77 14 200
2022 Policy 35 37 10 11 7 0 0 73 17 1005
2022 Project management 39 37 10 8 5 0 0 77 13 1055
2022 Other services to the public 28 29 16 13 12 1 1 57 26 2400
2022 None of the above 31 31 15 12 9 1 1 63 21 1670
2020 Client contact centre 23 29 22 15 9 1 2 53 25 4336
2020 Health care practitioners 23 38 18 16 5 1 1 61 21 196
2020 Federal regulators 37 29 14 10 10 0 0 66 20 89
2020 Compliance, inspection and enforcement 19 30 20 17 12 1 1 50 30 849
2020 Communications or public affairs 40 39 8 9 3 1 0 79 12 266
2020 Access to information and privacy 40 31 18 10 2 0 1 71 12 179
2020 Security 40 29 17 10 4 0 2 69 14 106
2020 Science and technology 37 42 4 8 8 0 0 79 17 25
2020 Legal services 38 40 12 7 3 0 0 78 10 39
2020 Administration and operations 32 33 16 11 7 0 1 65 19 3925
2020 Human resources 38 37 11 8 4 0 1 76 13 839
2020 Financial management 39 40 11 4 4 0 0 80 8 467
2020 Procurement 40 37 15 6 3 0 0 76 9 68
2020 Real property 41 40 12 2 5 0 0 81 7 82
2020 Information management 37 34 13 12 4 0 0 71 16 276
2020 Information technology 41 38 10 7 4 0 0 79 10 923
2020 Internal audit 37 26 19 13 5 0 0 63 18 61
2020 Evaluation 38 28 16 12 5 0 1 67 17 125
2020 Data sciences 37 38 16 8 2 0 0 74 10 178
2020 Policy 36 38 11 9 5 0 0 74 14 997
2020 Project management 39 37 11 9 4 0 0 76 13 849
2020 Other services to the public 24 32 18 14 10 1 1 58 24 2377
2020 None of the above 28 34 17 12 8 1 1 63 20 1481
2019 Client contact centre 20 29 21 16 12 0 1 50 29 3048
2019 Health care practitioners 19 25 13 21 22 0 0 44 43 160
2019 Federal regulators 30 26 24 13 6 0 0 57 19 103
2019 Compliance, inspection and enforcement 18 38 16 16 12 0 0 56 28 713
2019 Communications or public affairs 35 44 9 8 4 0 0 79 12 265
2019 Access to information and privacy 33 28 18 17 3 0 1 62 21 131
2019 Security 45 34 11 5 5 0 0 78 11 100
2019 Science and technology 34 40 9 13 2 2 0 75 15 53
2019 Legal services 34 31 15 11 6 0 3 67 17 33
2019 Administration and operations 26 37 16 13 8 0 0 63 21 3127
2019 Human resources 33 38 12 9 7 0 0 72 17 735
2019 Financial management 35 41 9 9 4 0 1 77 14 426
2019 Procurement 33 44 11 5 7 0 0 77 12 56
2019 Real property 43 28 15 7 7 0 0 71 14 67
2019 Information management 31 38 14 12 6 0 0 69 17 258
2019 Information technology 42 35 11 7 5 0 1 77 12 892
2019 Internal audit 21 46 18 8 7 0 0 67 15 74
2019 Evaluation 28 38 11 13 8 2 0 67 22 130
2019 Data sciences 42 37 10 6 5 0 0 79 11 144
2019 Policy 37 37 11 10 5 0 0 75 14 876
2019 Project management 30 38 13 11 7 0 0 69 18 765
2019 Other services to the public 21 32 19 16 12 0 1 53 28 1918
2019 None of the above 25 36 16 12 10 0 1 62 22 1343
2018 Client contact centre 16 30 23 18 11 1 1 48 30 2970
2018 Health care practitioners 13 26 17 20 23 0 0 39 43 182
2018 Federal regulators 29 37 17 9 8 0 0 66 17 100
2018 Compliance, inspection and enforcement 19 32 17 20 11 0 0 51 32 694
2018 Communications or public affairs 32 43 12 9 3 1 0 76 12 245
2018 Access to information and privacy 29 34 23 11 4 0 0 63 14 111
2018 Security 31 45 13 5 6 0 0 76 11 62
2018 Science and technology 28 53 0 19 0 0 0 81 19 28
2018 Legal services 17 54 19 0 5 0 5 75 5 28
2018 Administration and operations 24 37 16 14 9 0 0 61 23 3005
2018 Human resources 34 39 14 9 4 0 0 73 13 642
2018 Financial management 31 43 12 7 5 0 2 75 12 374
2018 Procurement 23 50 15 8 4 0 0 73 12 48
2018 Real property 48 40 8 4 0 0 0 88 4 50
2018 Materiel management 30 38 7 24 0 0 0 68 24 13
2018 Information management 33 36 16 9 6 0 0 69 14 238
2018 Information technology 37 39 13 8 4 0 0 75 12 876
2018 Internal audit 29 43 13 6 8 0 0 72 14 84
2018 Evaluation 34 28 16 16 6 0 0 61 23 99
2018 Data sciences 44 32 12 10 3 0 1 76 12 151
2018 Policy 32 39 13 10 5 0 0 72 15 758
2018 Project management 31 38 13 11 7 0 0 69 18 735
2018 Other services to the public 18 33 17 17 15 1 0 51 32 1769
2018 None of the above 23 36 16 13 11 1 0 60 24 1182

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 33 28 20 10 7 0 1 62 17 4910
2022 Health care practitioners 24 30 23 16 7 0 0 54 24 250
2022 Federal regulators 34 34 12 9 10 1 0 69 19 110
2022 Compliance, inspection and enforcement 29 31 17 12 9 1 1 61 22 1035
2022 Communications or public affairs 41 36 12 7 4 0 0 77 11 315
2022 Access to information and privacy 43 29 17 7 2 0 2 73 10 270
2022 Security 49 27 13 7 4 0 1 76 11 125
2022 Science and technology 47 29 15 4 3 0 2 77 7 45
2022 Legal services 40 28 2 17 11 0 2 69 28 45
2022 Administration and operations 37 32 15 8 7 0 1 69 15 4060
2022 Human resources 45 34 11 6 3 0 1 80 9 1040
2022 Financial management 51 31 12 3 3 0 0 82 6 445
2022 Procurement 46 37 12 5 1 0 0 82 6 100
2022 Real property 42 39 10 2 4 0 3 83 7 80
2022 Materiel management 44 41 11 4 0 0 0 85 4 25
2022 Information management 39 35 16 6 3 1 0 75 10 360
2022 Information technology 50 31 10 5 3 0 0 82 8 1075
2022 Internal audit 28 44 17 5 4 1 0 73 9 95
2022 Evaluation 38 35 13 9 5 0 1 74 14 250
2022 Data sciences 50 35 7 5 2 0 0 85 7 200
2022 Policy 39 35 12 9 5 0 0 74 14 1005
2022 Project management 46 34 9 6 5 0 0 80 10 1055
2022 Other services to the public 31 29 19 11 9 0 1 61 20 2395
2022 None of the above 37 31 15 9 6 0 1 69 15 1670
2020 Client contact centre 26 28 23 13 8 1 2 56 21 4346
2020 Health care practitioners 25 35 23 12 4 0 1 61 16 196
2020 Federal regulators 37 34 12 10 7 0 0 71 17 89
2020 Compliance, inspection and enforcement 22 32 20 15 10 1 1 55 25 852
2020 Communications or public affairs 45 32 11 7 5 0 0 77 12 266
2020 Access to information and privacy 44 26 19 7 3 0 0 71 10 178
2020 Security 50 24 12 8 3 2 0 76 12 106
2020 Science and technology 42 38 7 4 8 0 0 80 12 25
2020 Legal services 47 35 9 7 2 0 0 82 9 42
2020 Administration and operations 35 31 16 10 6 0 1 67 17 3934
2020 Human resources 44 32 13 6 3 0 0 77 10 841
2020 Financial management 49 33 11 4 3 0 0 82 7 468
2020 Procurement 49 35 5 1 7 1 0 86 9 69
2020 Real property 52 26 15 5 2 0 0 78 7 83
2020 Information management 42 32 16 6 4 0 0 74 10 275
2020 Information technology 45 35 11 4 4 0 0 81 8 931
2020 Internal audit 34 43 9 10 3 0 0 77 13 61
2020 Evaluation 35 39 13 7 4 1 1 76 11 124
2020 Data sciences 44 38 12 4 3 0 0 81 7 178
2020 Policy 38 34 14 9 5 0 0 72 14 999
2020 Project management 43 34 11 7 4 0 0 77 11 854
2020 Other services to the public 29 29 20 12 8 0 1 59 21 2383
2020 None of the above 31 32 19 10 6 1 1 65 16 1491
2019 Client contact centre 22 30 21 15 11 0 1 53 26 3058
2019 Health care practitioners 18 23 23 20 16 0 1 41 36 163
2019 Federal regulators 27 35 22 11 5 0 0 62 16 104
2019 Compliance, inspection and enforcement 22 33 20 14 11 0 0 55 25 710
2019 Communications or public affairs 36 39 11 11 3 0 0 76 14 264
2019 Access to information and privacy 38 29 19 11 3 0 1 67 13 130
2019 Security 49 32 9 4 6 0 0 81 10 99
2019 Science and technology 43 31 15 6 4 2 0 76 9 55
2019 Legal services 42 19 18 18 3 0 0 61 21 33
2019 Administration and operations 30 33 18 11 7 0 0 63 19 3139
2019 Human resources 39 35 11 9 7 0 0 74 16 731
2019 Financial management 40 34 14 5 6 0 0 75 11 428
2019 Procurement 48 36 9 3 4 0 0 84 7 56
2019 Real property 43 30 14 7 7 0 0 73 14 69
2019 Information management 36 35 13 10 5 0 0 71 15 258
2019 Information technology 43 34 13 6 4 0 0 77 11 899
2019 Internal audit 25 39 23 10 3 0 0 64 13 76
2019 Evaluation 31 33 19 8 9 0 0 64 17 130
2019 Data sciences 48 31 9 6 6 0 0 79 12 144
2019 Policy 38 34 12 10 5 0 0 73 15 886
2019 Project management 36 34 14 9 7 0 0 70 16 769
2019 Other services to the public 23 30 21 14 11 0 1 53 26 1920
2019 None of the above 29 34 17 11 8 0 0 64 20 1352
2018 Client contact centre 21 31 21 16 10 0 1 52 26 2953
2018 Health care practitioners 13 27 23 21 17 0 0 40 37 182
2018 Federal regulators 29 36 19 8 9 0 0 65 17 99
2018 Compliance, inspection and enforcement 22 31 19 16 10 0 1 54 27 691
2018 Communications or public affairs 37 35 14 8 6 0 0 72 14 245
2018 Access to information and privacy 32 31 22 10 4 0 0 63 15 111
2018 Security 39 25 20 10 6 0 0 64 16 62
2018 Science and technology 48 19 24 8 0 0 0 68 8 29
2018 Legal services 29 38 20 4 5 0 5 70 9 27
2018 Administration and operations 29 33 17 12 9 0 0 62 21 3010
2018 Human resources 41 32 15 7 4 0 0 74 11 640
2018 Financial management 37 37 13 8 4 0 1 75 12 378
2018 Procurement 37 37 15 8 2 0 0 75 10 48
2018 Real property 51 35 8 6 0 0 0 86 6 49
2018 Materiel management 38 30 17 8 7 0 0 68 15 13
2018 Information management 38 32 11 11 7 0 1 71 18 238
2018 Information technology 39 35 14 6 5 0 0 74 12 875
2018 Internal audit 31 42 6 14 6 0 1 74 20 83
2018 Evaluation 31 32 19 13 5 0 0 63 18 99
2018 Data sciences 50 29 10 9 3 0 0 79 11 153
2018 Policy 33 36 13 11 6 1 0 70 17 755
2018 Project management 37 31 14 10 7 0 0 68 17 735
2018 Other services to the public 21 30 21 15 12 0 1 52 27 1771
2018 None of the above 27 32 18 12 9 0 1 60 22 1181

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 46 36 10 5 2 0 0 82 8 4915
2022 Health care practitioners 33 36 15 11 6 0 0 69 16 250
2022 Federal regulators 40 40 10 4 6 0 1 80 10 110
2022 Compliance, inspection and enforcement 34 36 14 10 6 0 0 70 16 1035
2022 Communications or public affairs 47 31 14 7 1 0 0 78 9 315
2022 Access to information and privacy 48 37 8 4 4 0 0 85 7 270
2022 Security 44 30 13 4 9 0 0 74 13 125
2022 Science and technology 34 50 12 4 0 0 0 84 4 45
2022 Legal services 43 32 8 6 8 0 3 77 14 45
2022 Administration and operations 41 36 12 7 4 0 0 77 11 4065
2022 Human resources 47 38 9 4 2 0 0 85 6 1040
2022 Financial management 48 38 9 3 2 0 0 87 5 445
2022 Procurement 48 29 11 6 4 0 2 79 10 100
2022 Real property 41 41 8 8 2 0 0 81 10 80
2022 Materiel management 49 33 10 4 4 0 0 82 8 25
2022 Information management 39 41 12 6 1 1 0 81 7 360
2022 Information technology 48 34 9 5 3 0 0 83 8 1075
2022 Internal audit 34 42 13 8 3 0 0 76 11 95
2022 Evaluation 42 38 8 6 5 0 1 81 11 250
2022 Data sciences 43 38 10 6 1 0 0 82 8 200
2022 Policy 39 37 11 7 3 0 2 77 11 1005
2022 Project management 45 36 9 6 3 0 1 82 9 1055
2022 Other services to the public 40 35 12 8 5 0 0 74 13 2400
2022 None of the above 41 34 12 7 5 0 0 76 12 1670
2020 Client contact centre 39 40 11 8 2 0 0 79 10 4317
2020 Health care practitioners 46 39 9 5 1 0 0 85 6 193
2020 Federal regulators 36 43 6 8 7 0 0 80 15 88
2020 Compliance, inspection and enforcement 25 43 15 11 5 0 0 68 16 846
2020 Communications or public affairs 42 37 11 7 3 0 0 79 9 265
2020 Access to information and privacy 50 38 5 6 2 0 0 87 7 177
2020 Security 45 28 17 7 2 1 0 74 9 104
2020 Science and technology 38 35 11 12 0 4 0 76 12 25
2020 Legal services 46 38 12 0 5 0 0 84 5 42
2020 Administration and operations 38 40 12 8 3 0 0 78 10 3911
2020 Human resources 41 41 9 5 3 0 0 82 8 843
2020 Financial management 45 40 9 4 2 0 0 85 6 467
2020 Procurement 44 38 6 10 1 0 0 82 12 69
2020 Real property 42 42 7 5 4 0 0 85 8 83
2020 Information management 43 40 9 5 2 0 1 84 7 275
2020 Information technology 43 39 9 6 2 0 0 82 8 927
2020 Internal audit 41 45 6 3 5 0 0 85 8 61
2020 Evaluation 39 32 17 6 4 1 2 73 10 125
2020 Data sciences 32 48 11 5 3 1 1 81 8 180
2020 Policy 36 38 12 8 3 0 3 76 11 991
2020 Project management 39 39 11 7 3 0 0 79 10 844
2020 Other services to the public 38 38 12 8 4 0 0 76 12 2372
2020 None of the above 35 40 12 8 4 1 1 76 11 1483
2019 Client contact centre 32 43 12 9 4 0 0 75 13 3029
2019 Health care practitioners 26 29 16 15 14 0 0 55 28 161
2019 Federal regulators 35 37 13 11 3 1 1 73 14 105
2019 Compliance, inspection and enforcement 22 45 14 12 6 0 0 68 18 702
2019 Communications or public affairs 43 38 10 7 1 1 0 82 8 261
2019 Access to information and privacy 46 30 15 6 3 0 0 76 9 128
2019 Security 38 41 14 4 4 0 0 79 7 98
2019 Science and technology 39 27 21 7 2 0 3 69 9 55
2019 Legal services 35 45 6 12 3 0 0 80 15 31
2019 Administration and operations 31 41 14 9 4 0 0 73 13 3113
2019 Human resources 36 43 10 7 4 0 1 79 11 739
2019 Financial management 39 43 10 6 3 0 0 81 9 423
2019 Procurement 40 45 6 10 0 0 0 85 10 53
2019 Real property 29 36 11 18 4 1 0 66 23 68
2019 Information management 34 42 12 9 3 0 0 76 11 258
2019 Information technology 39 39 12 6 3 0 0 78 9 884
2019 Internal audit 28 45 14 11 1 0 0 73 13 77
2019 Evaluation 29 47 12 6 3 1 2 78 9 131
2019 Data sciences 43 32 15 5 2 1 2 77 8 143
2019 Policy 35 40 11 8 3 0 3 77 12 878
2019 Project management 33 38 11 12 4 0 1 72 17 752
2019 Other services to the public 31 39 14 11 6 0 0 69 17 1903
2019 None of the above 32 41 12 9 5 0 1 73 14 1327
2018 Client contact centre 30 43 13 9 4 0 0 73 14 2965
2018 Health care practitioners 23 30 21 16 10 0 0 54 25 182
2018 Federal regulators 42 28 14 11 4 1 0 71 15 101
2018 Compliance, inspection and enforcement 22 38 18 13 8 0 0 61 21 689
2018 Communications or public affairs 33 37 14 10 4 1 0 71 14 243
2018 Access to information and privacy 41 37 11 9 1 0 1 79 10 111
2018 Security 37 33 15 8 4 2 2 73 12 62
2018 Science and technology 16 55 14 11 3 0 0 71 15 29
2018 Legal services 24 45 14 16 0 0 0 70 16 28
2018 Administration and operations 31 37 15 11 6 0 0 68 17 3004
2018 Human resources 37 38 14 8 4 0 0 75 11 642
2018 Financial management 38 38 13 8 3 0 0 76 11 376
2018 Procurement 39 37 9 8 7 0 0 76 15 48
2018 Real property 44 30 14 8 4 0 0 74 12 50
2018 Materiel management 30 38 0 24 7 0 0 68 32 13
2018 Information management 37 37 11 9 5 1 0 75 14 239
2018 Information technology 34 40 14 7 4 0 0 74 11 880
2018 Internal audit 28 49 9 8 7 0 0 76 15 84
2018 Evaluation 31 39 14 10 5 0 1 71 15 99
2018 Data sciences 43 32 14 7 1 1 2 78 8 154
2018 Policy 30 37 15 10 4 1 3 69 15 757
2018 Project management 31 38 15 10 6 0 0 69 16 734
2018 Other services to the public 26 39 14 13 8 0 0 65 20 1769
2018 None of the above 29 38 15 10 7 0 0 67 18 1182

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 25 30 20 9 5 8 1 61 17 4915
2022 Health care practitioners 14 34 21 18 10 5 0 49 29 250
2022 Federal regulators 27 35 15 7 9 7 0 66 17 110
2022 Compliance, inspection and enforcement 21 34 21 12 7 5 0 58 20 1035
2022 Communications or public affairs 30 40 15 8 3 3 0 73 11 315
2022 Access to information and privacy 35 34 13 7 3 6 2 75 11 270
2022 Security 35 31 15 8 7 4 0 69 16 125
2022 Science and technology 36 38 16 5 3 2 0 75 8 45
2022 Legal services 23 36 15 17 5 4 0 61 24 45
2022 Administration and operations 26 36 17 9 7 5 1 66 17 4060
2022 Human resources 33 42 13 7 3 3 0 77 10 1040
2022 Financial management 35 34 17 9 1 4 0 72 10 445
2022 Procurement 42 39 13 6 0 0 0 82 6 100
2022 Real property 19 63 8 6 4 1 0 82 9 80
2022 Materiel management 39 28 10 12 4 7 0 72 17 25
2022 Information management 26 35 19 10 4 5 1 65 15 360
2022 Information technology 30 41 15 7 4 3 1 73 12 1075
2022 Internal audit 21 36 24 7 3 6 2 63 11 95
2022 Evaluation 19 43 17 8 6 6 1 67 15 250
2022 Data sciences 27 43 15 11 2 2 0 71 13 200
2022 Policy 25 38 18 11 5 4 0 65 17 1005
2022 Project management 30 41 13 7 5 3 0 74 12 1055
2022 Other services to the public 23 30 19 10 9 8 1 58 21 2400
2022 None of the above 26 33 17 9 6 7 1 65 17 1670
2020 Client contact centre 20 34 20 10 5 10 1 60 17 4339
2020 Health care practitioners 17 43 20 11 5 4 0 62 17 195
2020 Federal regulators 34 38 15 6 4 3 0 74 10 89
2020 Compliance, inspection and enforcement 16 40 19 14 7 5 0 58 22 853
2020 Communications or public affairs 30 43 11 8 3 5 0 76 12 267
2020 Access to information and privacy 35 33 19 6 2 5 0 72 9 180
2020 Security 26 44 15 7 3 5 0 74 10 105
2020 Science and technology 19 33 12 20 4 12 0 59 27 25
2020 Legal services 26 46 11 7 0 10 0 80 8 42
2020 Administration and operations 23 38 19 10 4 5 1 65 15 3927
2020 Human resources 29 41 15 5 3 5 1 75 9 843
2020 Financial management 28 45 16 5 2 4 0 77 7 472
2020 Procurement 27 42 15 9 3 3 2 72 12 70
2020 Real property 26 60 8 3 1 0 1 87 5 84
2020 Information management 29 37 17 9 2 4 1 70 12 277
2020 Information technology 28 39 17 7 3 5 0 71 11 932
2020 Internal audit 28 42 17 5 7 2 0 71 12 60
2020 Evaluation 22 41 23 10 2 2 0 65 12 125
2020 Data sciences 24 47 17 6 4 2 0 73 10 180
2020 Policy 22 44 18 10 3 3 0 68 13 996
2020 Project management 27 41 16 8 3 4 0 71 12 855
2020 Other services to the public 22 34 19 13 6 7 1 60 20 2386
2020 None of the above 22 37 20 10 4 6 1 64 15 1483
2019 Client contact centre 15 34 24 13 7 5 1 53 22 3053
2019 Health care practitioners 14 25 18 21 15 7 1 42 38 163
2019 Federal regulators 23 28 23 16 5 2 2 54 22 106
2019 Compliance, inspection and enforcement 13 36 23 16 7 5 0 52 24 711
2019 Communications or public affairs 24 43 17 9 3 4 0 70 13 265
2019 Access to information and privacy 23 36 15 15 6 4 1 63 21 130
2019 Security 26 39 23 8 2 2 1 67 10 100
2019 Science and technology 23 41 16 7 4 7 2 70 12 55
2019 Legal services 19 44 19 0 8 10 0 70 9 33
2019 Administration and operations 18 40 20 12 5 4 0 61 18 3137
2019 Human resources 24 40 21 8 4 3 0 66 12 738
2019 Financial management 27 36 20 6 5 5 0 67 12 429
2019 Procurement 37 38 14 6 0 5 0 79 7 56
2019 Real property 27 42 19 5 2 4 0 72 8 69
2019 Information management 22 36 23 10 4 4 1 61 15 257
2019 Information technology 25 39 20 8 3 4 0 67 12 898
2019 Internal audit 16 44 20 8 5 5 1 65 14 76
2019 Evaluation 17 38 23 12 6 4 0 57 18 131
2019 Data sciences 20 48 14 11 2 4 1 72 13 144
2019 Policy 21 43 17 11 3 3 0 67 15 890
2019 Project management 19 42 20 10 6 2 0 63 16 769
2019 Other services to the public 16 35 21 13 8 6 1 54 23 1922
2019 None of the above 19 38 19 11 6 6 1 61 18 1345
2018 Client contact centre 17 31 25 12 8 6 1 52 21 2982
2018 Health care practitioners 11 21 22 21 21 4 1 33 44 180
2018 Federal regulators 22 34 19 13 6 5 0 60 20 100
2018 Compliance, inspection and enforcement 15 32 23 14 11 5 0 50 26 698
2018 Communications or public affairs 25 42 20 9 3 2 0 68 12 245
2018 Access to information and privacy 24 33 27 8 3 6 0 60 11 110
2018 Security 21 33 27 8 7 3 0 57 15 62
2018 Science and technology 19 46 25 3 0 7 0 69 4 29
2018 Legal services 17 37 22 15 0 9 0 59 17 28
2018 Administration and operations 19 35 23 12 7 4 0 57 19 3023
2018 Human resources 28 38 19 7 4 3 1 68 12 646
2018 Financial management 25 39 19 6 5 5 1 67 13 377
2018 Procurement 21 45 23 4 7 0 0 66 10 48
2018 Real property 29 43 12 12 4 0 0 72 16 50
2018 Materiel management 23 29 32 9 7 0 0 52 17 13
2018 Information management 22 36 22 8 7 4 1 61 15 240
2018 Information technology 21 39 21 10 5 4 0 63 15 885
2018 Internal audit 25 36 18 6 9 5 1 65 15 83
2018 Evaluation 16 29 31 8 9 7 0 48 18 98
2018 Data sciences 34 33 16 12 2 3 1 69 15 154
2018 Policy 21 37 24 10 5 3 0 60 15 758
2018 Project management 24 38 19 9 6 3 0 64 16 741
2018 Other services to the public 16 29 23 15 12 5 1 48 28 1770
2018 None of the above 19 29 25 11 10 5 1 52 22 1193

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 30 9 5 3 0 0 83 8 4915
2022 Health care practitioners 47 32 7 7 6 1 0 80 12 250
2022 Federal regulators 53 29 6 5 7 0 0 82 12 110
2022 Compliance, inspection and enforcement 51 31 9 5 4 0 0 82 9 1035
2022 Communications or public affairs 55 29 7 5 3 1 0 85 8 315
2022 Access to information and privacy 60 28 6 2 4 0 0 88 6 270
2022 Security 58 22 6 7 5 1 0 81 13 125
2022 Science and technology 55 25 9 2 9 0 0 80 11 45
2022 Legal services 59 20 11 4 6 0 0 79 10 45
2022 Administration and operations 50 29 9 6 5 0 0 80 11 4070
2022 Human resources 56 31 6 5 2 0 0 87 7 1040
2022 Financial management 58 26 7 6 3 0 0 84 9 445
2022 Procurement 65 25 4 3 2 0 0 90 5 100
2022 Real property 61 22 4 6 7 0 0 83 13 80
2022 Materiel management 49 23 18 0 10 0 0 72 10 25
2022 Information management 50 33 9 5 3 1 0 83 8 360
2022 Information technology 55 28 7 5 4 1 0 84 9 1075
2022 Internal audit 51 30 8 5 5 1 0 82 10 95
2022 Evaluation 53 30 6 6 4 0 0 83 11 245
2022 Data sciences 47 34 10 4 5 1 0 81 9 200
2022 Policy 46 32 7 9 6 0 0 78 15 1005
2022 Project management 54 28 7 6 5 0 0 82 11 1055
2022 Other services to the public 48 30 10 7 5 0 0 78 12 2400
2022 None of the above 50 29 9 7 5 0 0 79 11 1670
2020 Client contact centre 46 32 11 7 3 0 1 78 11 4340
2020 Health care practitioners 55 27 9 6 3 1 0 83 8 196
2020 Federal regulators 47 27 17 4 4 0 0 74 9 89
2020 Compliance, inspection and enforcement 42 36 12 7 2 0 0 78 10 856
2020 Communications or public affairs 50 30 9 8 3 0 0 80 11 267
2020 Access to information and privacy 59 25 11 2 3 0 0 84 5 179
2020 Security 49 33 7 8 3 0 0 83 10 105
2020 Science and technology 50 23 8 7 12 0 0 74 18 25
2020 Legal services 42 37 12 6 0 2 0 82 7 42
2020 Administration and operations 48 31 10 7 3 0 0 79 11 3926
2020 Human resources 51 30 7 7 3 0 1 82 10 844
2020 Financial management 59 25 8 4 2 0 0 85 7 469
2020 Procurement 56 30 5 6 3 0 0 86 9 70
2020 Real property 54 33 6 5 2 0 0 87 7 84
2020 Information management 54 31 8 5 2 0 0 85 7 276
2020 Information technology 55 30 8 3 3 0 1 86 6 928
2020 Internal audit 47 35 11 6 0 0 0 82 6 61
2020 Evaluation 52 28 9 9 2 0 0 80 11 124
2020 Data sciences 44 35 10 6 2 1 1 81 8 179
2020 Policy 40 32 12 11 6 0 0 72 17 997
2020 Project management 49 32 8 7 3 0 0 82 10 851
2020 Other services to the public 46 31 11 8 4 0 0 77 12 2376
2020 None of the above 45 31 11 8 4 0 1 77 12 1490
2019 Client contact centre 38 34 12 9 5 0 1 74 14 3052
2019 Health care practitioners 47 24 9 7 13 0 1 71 20 163
2019 Federal regulators 39 40 9 7 5 1 0 79 12 106
2019 Compliance, inspection and enforcement 40 36 12 7 5 0 0 77 12 710
2019 Communications or public affairs 55 33 4 5 2 1 0 89 7 265
2019 Access to information and privacy 53 28 10 8 2 0 0 81 9 131
2019 Security 52 30 8 10 0 0 0 82 10 101
2019 Science and technology 47 33 15 4 2 0 0 80 6 55
2019 Legal services 39 28 8 11 14 0 0 66 25 32
2019 Administration and operations 43 32 11 9 5 1 0 75 14 3135
2019 Human resources 52 27 8 8 4 0 1 80 12 741
2019 Financial management 48 35 7 5 5 0 0 83 10 429
2019 Procurement 58 26 5 8 2 0 0 85 10 56
2019 Real property 47 28 11 7 7 0 0 75 14 69
2019 Information management 46 35 9 8 2 1 0 81 10 258
2019 Information technology 54 30 7 4 3 1 1 85 8 897
2019 Internal audit 40 33 15 6 5 0 0 73 11 76
2019 Evaluation 45 29 13 8 4 1 0 75 12 131
2019 Data sciences 58 25 6 3 7 1 0 84 10 144
2019 Policy 47 32 8 9 5 0 0 79 13 889
2019 Project management 47 28 9 8 6 1 0 76 15 766
2019 Other services to the public 38 32 13 10 7 0 0 71 17 1929
2019 None of the above 41 32 12 8 5 0 1 74 14 1345
2018 Client contact centre 37 37 12 8 4 0 1 75 13 2974
2018 Health care practitioners 37 35 9 13 5 0 0 72 18 181
2018 Federal regulators 43 34 10 6 6 1 0 78 12 101
2018 Compliance, inspection and enforcement 36 39 11 9 5 0 0 75 14 697
2018 Communications or public affairs 45 35 8 11 1 0 0 80 12 241
2018 Access to information and privacy 46 34 11 7 1 0 1 81 8 111
2018 Security 47 26 11 9 5 2 0 73 15 61
2018 Science and technology 47 23 15 7 0 3 5 76 7 29
2018 Legal services 32 37 12 11 3 0 5 73 15 28
2018 Administration and operations 39 35 11 8 5 0 1 75 14 3013
2018 Human resources 52 31 6 6 4 0 1 83 10 646
2018 Financial management 46 34 10 5 4 0 0 80 9 377
2018 Procurement 59 20 12 4 4 0 0 79 9 47
2018 Real property 52 40 2 4 2 0 0 92 6 49
2018 Materiel management 30 29 34 7 0 0 0 59 7 13
2018 Information management 53 29 9 4 3 0 2 83 7 237
2018 Information technology 50 33 9 4 2 1 1 85 6 885
2018 Internal audit 44 30 15 5 6 0 0 74 11 83
2018 Evaluation 50 34 5 8 1 1 1 86 9 99
2018 Data sciences 56 28 8 6 1 0 1 84 8 153
2018 Policy 42 34 9 10 4 0 1 77 14 759
2018 Project management 43 32 9 10 5 0 0 76 15 741
2018 Other services to the public 34 36 13 10 6 0 0 70 17 1777
2018 None of the above 39 35 11 7 6 0 1 75 14 1193

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 29 10 3 1 0 4 85 5 4920
2022 Health care practitioners 35 26 25 8 3 1 1 63 12 250
2022 Federal regulators 36 25 20 10 8 0 2 62 18 110
2022 Compliance, inspection and enforcement 33 30 21 9 5 1 1 64 14 1035
2022 Communications or public affairs 45 34 12 5 3 0 1 80 8 315
2022 Access to information and privacy 53 31 10 2 1 0 2 86 4 270
2022 Security 36 31 17 9 4 1 1 68 14 125
2022 Science and technology 48 31 15 4 2 0 0 79 6 45
2022 Legal services 47 22 13 11 8 0 0 69 18 45
2022 Administration and operations 37 33 17 7 4 0 1 71 11 4070
2022 Human resources 40 32 17 6 4 0 0 72 10 1040
2022 Financial management 42 35 15 5 3 0 1 77 8 445
2022 Procurement 44 32 15 3 4 1 1 77 8 100
2022 Real property 43 34 10 7 7 0 0 76 14 80
2022 Materiel management 50 25 15 0 10 0 0 75 10 25
2022 Information management 47 33 12 3 2 1 1 82 6 360
2022 Information technology 50 31 10 6 3 0 0 82 9 1075
2022 Internal audit 42 35 13 7 2 0 1 78 9 95
2022 Evaluation 41 33 18 5 1 1 1 75 6 250
2022 Data sciences 48 39 10 2 1 0 0 87 3 200
2022 Policy 39 31 17 7 5 0 0 71 12 1005
2022 Project management 39 32 17 8 4 0 0 71 12 1055
2022 Other services to the public 39 30 17 5 4 1 2 72 10 2405
2022 None of the above 41 31 16 6 4 0 2 73 10 1670
2020 Client contact centre 52 28 12 3 2 1 3 83 6 4338
2020 Health care practitioners 39 27 23 5 3 1 1 68 8 197
2020 Federal regulators 33 29 22 8 7 0 1 62 15 89
2020 Compliance, inspection and enforcement 30 32 20 8 6 1 2 64 14 851
2020 Communications or public affairs 38 33 18 7 4 0 1 71 11 265
2020 Access to information and privacy 46 28 14 7 2 1 1 76 9 176
2020 Security 35 30 21 7 6 0 0 65 13 106
2020 Science and technology 37 39 8 12 3 0 0 77 16 25
2020 Legal services 64 19 11 4 2 0 0 83 6 42
2020 Administration and operations 37 31 19 7 4 1 1 69 12 3921
2020 Human resources 34 33 15 8 8 0 1 68 16 838
2020 Financial management 45 32 15 5 3 0 1 77 8 472
2020 Procurement 34 33 18 7 7 0 2 68 14 70
2020 Real property 37 23 17 8 11 2 1 62 20 82
2020 Information management 53 27 11 6 2 0 1 81 8 274
2020 Information technology 45 31 12 7 4 0 0 76 11 923
2020 Internal audit 45 40 7 8 0 0 0 85 8 60
2020 Evaluation 39 35 16 5 3 1 1 75 8 122
2020 Data sciences 40 35 17 6 1 0 1 75 7 178
2020 Policy 29 33 20 10 8 0 0 62 18 995
2020 Project management 36 31 20 8 5 0 0 67 12 848
2020 Other services to the public 41 30 17 6 4 1 2 73 9 2377
2020 None of the above 36 33 17 7 4 1 2 70 12 1481
2019 Client contact centre 53 27 11 3 1 0 4 84 5 3045
2019 Health care practitioners 16 23 30 16 11 0 4 41 28 161
2019 Federal regulators 35 30 20 5 7 2 1 67 13 104
2019 Compliance, inspection and enforcement 28 29 20 11 9 1 2 59 21 709
2019 Communications or public affairs 52 33 11 2 0 0 1 87 2 263
2019 Access to information and privacy 47 33 13 3 2 1 2 82 5 130
2019 Security 38 33 18 8 3 1 0 71 11 99
2019 Science and technology 42 31 20 2 4 2 0 74 5 55
2019 Legal services 57 27 11 3 3 0 0 83 6 33
2019 Administration and operations 39 31 18 7 4 0 1 71 12 3107
2019 Human resources 38 31 17 7 4 0 1 70 12 736
2019 Financial management 45 37 11 4 3 0 0 82 7 424
2019 Procurement 42 36 12 5 5 0 0 78 10 57
2019 Real property 38 27 18 10 7 0 0 66 16 69
2019 Information management 46 33 16 3 2 0 0 79 5 257
2019 Information technology 47 32 12 5 3 0 0 80 8 891
2019 Internal audit 54 24 8 11 4 0 0 77 15 77
2019 Evaluation 38 34 17 4 4 2 1 74 8 128
2019 Data sciences 56 25 12 5 2 0 0 81 7 145
2019 Policy 35 38 16 7 4 0 0 72 11 881
2019 Project management 38 31 19 8 4 0 0 69 12 763
2019 Other services to the public 40 29 18 6 4 1 2 72 10 1915
2019 None of the above 41 30 16 6 3 0 2 73 10 1337
2018 Client contact centre 55 26 10 3 1 0 4 85 4 2986
2018 Health care practitioners 16 28 27 15 9 0 5 46 25 180
2018 Federal regulators 41 28 17 9 6 0 0 68 15 100
2018 Compliance, inspection and enforcement 29 33 18 12 8 0 0 62 20 700
2018 Communications or public affairs 42 34 11 9 3 0 0 76 12 245
2018 Access to information and privacy 60 20 10 6 1 0 3 82 7 110
2018 Security 26 40 12 12 10 0 0 66 22 62
2018 Science and technology 36 53 5 3 0 0 3 92 4 29
2018 Legal services 46 25 22 0 3 0 4 73 4 28
2018 Administration and operations 38 30 17 8 5 0 1 69 13 3028
2018 Human resources 38 31 18 8 5 0 0 69 13 648
2018 Financial management 39 37 14 6 3 0 0 77 10 378
2018 Procurement 58 18 13 9 0 2 0 78 9 48
2018 Real property 29 34 20 10 6 0 0 64 16 49
2018 Materiel management 29 24 32 7 7 0 0 53 15 13
2018 Information management 50 31 13 4 1 0 1 82 5 240
2018 Information technology 48 29 12 6 3 0 1 78 10 884
2018 Internal audit 40 33 18 7 2 0 0 72 10 84
2018 Evaluation 34 30 25 10 1 0 0 64 11 99
2018 Data sciences 44 33 16 5 1 0 1 78 6 153
2018 Policy 37 31 17 8 6 0 1 69 14 761
2018 Project management 38 33 18 7 3 0 0 71 11 746
2018 Other services to the public 38 29 21 6 4 1 2 69 10 1782
2018 None of the above 40 28 20 6 5 0 1 69 11 1194

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 17 10 4 5 6 16 76 12 4920
2022 Health care practitioners 58 18 6 6 5 3 3 82 11 250
2022 Federal regulators 68 15 7 3 5 1 1 85 8 110
2022 Compliance, inspection and enforcement 63 21 5 3 3 3 3 89 6 1035
2022 Communications or public affairs 61 24 5 3 3 3 1 88 6 315
2022 Access to information and privacy 58 17 8 2 5 3 6 83 7 270
2022 Security 55 19 10 5 4 5 2 79 10 125
2022 Science and technology 65 25 4 0 0 6 0 96 0 45
2022 Legal services 63 21 6 5 4 0 2 86 8 45
2022 Administration and operations 61 20 6 3 3 3 4 86 7 4070
2022 Human resources 70 19 5 2 1 2 1 92 3 1040
2022 Financial management 69 17 5 3 1 3 2 91 4 445
2022 Procurement 76 12 1 0 3 4 3 96 3 95
2022 Real property 68 21 3 3 2 1 1 92 5 80
2022 Materiel management 45 19 8 0 13 10 5 75 15 25
2022 Information management 60 20 9 3 2 4 3 86 5 360
2022 Information technology 71 18 5 1 1 2 1 92 3 1075
2022 Internal audit 65 16 4 7 2 2 5 87 9 95
2022 Evaluation 63 18 4 3 3 4 4 88 7 245
2022 Data sciences 69 23 3 2 0 2 1 95 2 200
2022 Policy 65 21 6 3 2 2 2 89 5 1000
2022 Project management 70 19 4 2 2 2 2 92 5 1055
2022 Other services to the public 51 19 9 3 6 4 8 79 10 2400
2022 None of the above 58 18 7 3 4 4 6 85 7 1670

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Client contact centre 48 28 23 4915
2022 Health care practitioners 19 48 32 250
2022 Federal regulators 34 31 35 110
2022 Compliance, inspection and enforcement 46 26 28 1030
2022 Communications or public affairs 43 28 29 315
2022 Access to information and privacy 32 38 29 270
2022 Security 39 31 30 125
2022 Science and technology 21 40 39 45
2022 Legal services 29 38 34 45
2022 Administration and operations 43 26 30 4065
2022 Human resources 44 30 26 1040
2022 Financial management 36 38 26 445
2022 Procurement 37 34 29 100
2022 Real property 43 32 24 80
2022 Materiel management 32 38 30 25
2022 Information management 41 28 31 360
2022 Information technology 35 35 30 1075
2022 Internal audit 50 28 22 95
2022 Evaluation 35 33 31 250
2022 Data sciences 45 21 34 200
2022 Policy 46 22 32 1005
2022 Project management 46 25 29 1055
2022 Other services to the public 38 33 28 2400
2022 None of the above 37 35 28 1670
2020 Client contact centre 25 38 37 4361
2020 Health care practitioners 10 63 27 197
2020 Federal regulators 27 39 34 88
2020 Compliance, inspection and enforcement 30 32 38 855
2020 Communications or public affairs 33 34 33 267
2020 Access to information and privacy 19 45 36 180
2020 Security 29 38 33 106
2020 Science and technology 19 45 36 25
2020 Legal services 21 32 47 42
2020 Administration and operations 28 36 36 3947
2020 Human resources 32 35 33 847
2020 Financial management 26 39 35 472
2020 Procurement 27 45 29 70
2020 Real property 23 36 41 84
2020 Information management 25 40 34 277
2020 Information technology 20 49 31 932
2020 Internal audit 21 54 24 61
2020 Evaluation 27 41 32 125
2020 Data sciences 32 32 36 180
2020 Policy 38 26 36 1000
2020 Project management 31 32 38 857
2020 Other services to the public 23 39 38 2391
2020 None of the above 21 41 38 1496
2019 Client contact centre 29 34 36 3070
2019 Health care practitioners 16 49 34 163
2019 Federal regulators 30 35 36 106
2019 Compliance, inspection and enforcement 31 28 41 712
2019 Communications or public affairs 39 26 35 265
2019 Access to information and privacy 27 32 41 132
2019 Security 27 40 33 101
2019 Science and technology 21 41 38 55
2019 Legal services 18 35 47 33
2019 Administration and operations 34 29 37 3147
2019 Human resources 36 32 31 741
2019 Financial management 31 36 33 430
2019 Procurement 31 28 41 57
2019 Real property 36 27 36 69
2019 Information management 30 34 36 258
2019 Information technology 21 45 35 900
2019 Internal audit 34 29 37 77
2019 Evaluation 42 23 35 131
2019 Data sciences 32 29 39 145
2019 Policy 46 22 32 890
2019 Project management 42 27 32 771
2019 Other services to the public 25 36 39 1930
2019 None of the above 28 34 38 1353
2018 Client contact centre 28 37 35 2988
2018 Health care practitioners 17 54 30 181
2018 Federal regulators 31 38 31 98
2018 Compliance, inspection and enforcement 29 32 39 699
2018 Communications or public affairs 42 25 33 245
2018 Access to information and privacy 25 34 41 111
2018 Security 33 32 35 62
2018 Science and technology 16 50 35 30
2018 Legal services 25 38 37 28
2018 Administration and operations 30 34 36 3030
2018 Human resources 34 34 32 646
2018 Financial management 32 38 30 377
2018 Procurement 36 39 25 48
2018 Real property 22 30 48 49
2018 Materiel management 9 45 46 13
2018 Information management 33 30 37 240
2018 Information technology 21 43 36 888
2018 Internal audit 34 25 41 84
2018 Evaluation 29 31 40 99
2018 Data sciences 39 30 32 153
2018 Policy 49 18 33 764
2018 Project management 39 26 34 746
2018 Other services to the public 26 36 38 1785
2018 None of the above 28 35 37 1196

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Client contact centre 4 65 22 2 3 4 2345
2022 Health care practitioners 27 24 28 5 6 10 50
2022 Federal regulators 8 40 36 7 0 9 35
2022 Compliance, inspection and enforcement 10 47 31 4 3 6 465
2022 Communications or public affairs 5 44 34 3 5 8 135
2022 Access to information and privacy 6 58 14 3 12 8 85
2022 Security 5 46 28 6 5 9 50
2022 Science and technology 9 55 19 7 0 10 10
2022 Legal services 7 12 44 23 0 14 15
2022 Administration and operations 9 53 26 4 3 5 1715
2022 Human resources 6 52 26 2 6 8 445
2022 Financial management 12 55 16 3 6 8 155
2022 Procurement 12 60 12 6 2 8 35
2022 Real property 27 29 26 16 0 2 35
2022 Information management 11 48 28 3 5 5 145
2022 Information technology 20 38 16 8 9 9 370
2022 Internal audit 6 58 26 0 4 6 45
2022 Evaluation 6 54 26 3 6 4 85
2022 Data sciences 5 28 29 17 16 4 85
2022 Policy 5 38 36 6 6 8 460
2022 Project management 7 51 26 4 2 10 485
2022 Other services to the public 10 48 29 3 4 5 915
2022 None of the above 11 44 25 5 6 9 600
2020 Client contact centre 9 50 31 2 4 3 1081
2020 Health care practitioners 56 26 5 10 0 3 20
2020 Federal regulators 13 50 33 0 4 0 24
2020 Compliance, inspection and enforcement 13 39 40 3 1 4 257
2020 Communications or public affairs 3 37 36 3 12 9 85
2020 Access to information and privacy 3 53 29 6 6 3 33
2020 Security 17 32 31 3 11 7 30
2020 Administration and operations 12 49 29 3 2 5 1090
2020 Human resources 10 48 31 2 5 4 269
2020 Financial management 10 57 21 5 2 5 125
2020 Procurement 11 45 17 0 17 10 17
2020 Real property 10 59 21 0 5 5 19
2020 Information management 11 39 30 4 13 3 69
2020 Information technology 17 49 16 8 7 3 182
2020 Internal audit 23 46 24 0 0 7 13
2020 Evaluation 18 44 29 0 0 9 34
2020 Data sciences 5 35 30 13 7 8 57
2020 Policy 5 37 46 4 3 6 384
2020 Project management 9 46 32 4 5 4 263
2020 Other services to the public 12 43 32 4 4 5 549
2020 None of the above 18 37 33 2 3 7 323
2019 Client contact centre 11 43 35 5 3 4 894
2019 Health care practitioners 38 14 22 19 4 4 26
2019 Federal regulators 23 33 30 14 0 0 32
2019 Compliance, inspection and enforcement 10 36 43 6 3 3 221
2019 Communications or public affairs 9 28 34 4 15 9 102
2019 Access to information and privacy 11 40 28 7 8 5 39
2019 Security 11 40 29 4 13 4 26
2019 Science and technology 17 35 9 8 14 17 11
2019 Administration and operations 12 38 35 5 6 6 1061
2019 Human resources 11 38 37 3 5 7 269
2019 Financial management 10 40 33 1 3 12 137
2019 Procurement 11 61 17 0 0 11 17
2019 Real property 4 23 49 4 13 8 24
2019 Information management 12 25 42 7 8 7 82
2019 Information technology 21 37 27 2 7 6 185
2019 Internal audit 33 15 26 0 6 19 25
2019 Evaluation 9 24 44 5 14 4 54
2019 Data sciences 4 37 48 0 3 8 47
2019 Policy 5 31 52 3 3 6 409
2019 Project management 10 41 35 2 6 7 319
2019 Other services to the public 16 31 36 9 3 5 477
2019 None of the above 15 33 36 6 4 6 378
2018 Client contact centre 12 41 32 6 3 6 828
2018 Health care practitioners 51 10 15 15 3 6 30
2018 Federal regulators 25 21 37 3 10 3 31
2018 Compliance, inspection and enforcement 14 31 43 5 2 4 202
2018 Communications or public affairs 7 32 45 3 9 5 102
2018 Access to information and privacy 3 51 26 4 16 0 27
2018 Security 19 25 42 5 5 5 20
2018 Administration and operations 12 38 36 4 4 5 917
2018 Human resources 6 41 37 4 5 6 219
2018 Financial management 15 44 33 2 2 5 120
2018 Procurement 22 17 53 0 8 0 17
2018 Real property 0 36 45 0 9 10 11
2018 Information management 5 42 33 2 10 8 81
2018 Information technology 19 40 26 7 7 2 187
2018 Internal audit 17 27 25 10 3 17 29
2018 Evaluation 22 17 41 10 4 7 29
2018 Data sciences 10 34 37 5 7 7 59
2018 Policy 6 31 47 3 6 7 375
2018 Project management 10 38 35 4 6 7 291
2018 Other services to the public 15 30 35 8 6 6 458
2018 None of the above 18 33 32 4 6 7 329
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 56 33 7 3 1 0 0 90 4 4905
2022 Health care practitioners 52 37 6 3 1 0 0 89 4 250
2022 Federal regulators 58 31 7 2 2 0 0 89 4 110
2022 Compliance, inspection and enforcement 46 39 7 4 4 0 0 85 8 1035
2022 Communications or public affairs 50 38 5 4 2 0 0 88 7 315
2022 Access to information and privacy 65 28 5 2 0 0 0 93 2 270
2022 Security 54 31 11 2 2 0 0 85 4 125
2022 Science and technology 55 33 3 9 0 0 0 88 9 45
2022 Legal services 44 42 4 9 2 0 0 85 11 45
2022 Administration and operations 52 35 7 4 2 0 0 87 5 4060
2022 Human resources 54 36 6 3 1 0 0 91 4 1040
2022 Financial management 56 37 4 2 1 0 0 93 3 445
2022 Procurement 61 28 7 3 0 2 0 90 3 100
2022 Real property 47 38 7 6 1 0 0 86 7 80
2022 Materiel management 49 47 0 4 0 0 0 96 4 25
2022 Information management 48 39 8 3 2 0 0 88 4 360
2022 Information technology 52 37 6 3 2 0 0 89 5 1075
2022 Internal audit 40 45 10 4 1 0 0 84 5 95
2022 Evaluation 56 34 6 2 2 0 0 91 4 245
2022 Data sciences 47 36 9 6 3 0 0 83 9 200
2022 Policy 48 38 6 4 3 0 0 86 8 1005
2022 Project management 51 35 8 4 2 0 0 86 6 1055
2022 Other services to the public 57 32 7 3 2 0 0 89 4 2390
2022 None of the above 51 34 7 5 2 0 0 85 7 1670
2020 Client contact centre 51 35 8 4 2 0 0 87 5 4330
2020 Health care practitioners 63 30 6 1 0 0 1 93 1 195
2020 Federal regulators 53 37 6 2 2 0 0 90 4 89
2020 Compliance, inspection and enforcement 39 41 10 6 3 0 0 81 9 853
2020 Communications or public affairs 50 38 8 3 1 0 0 88 4 267
2020 Access to information and privacy 60 32 6 2 1 0 0 92 3 178
2020 Security 54 28 10 8 1 0 0 82 8 106
2020 Science and technology 60 24 7 8 0 0 0 84 8 25
2020 Legal services 60 26 2 12 0 0 0 86 12 41
2020 Administration and operations 51 36 8 3 2 0 0 87 5 3927
2020 Human resources 51 37 7 3 1 0 0 89 4 834
2020 Financial management 56 33 8 2 1 0 0 89 3 467
2020 Procurement 55 37 6 0 0 0 2 94 0 68
2020 Real property 51 38 5 4 1 0 1 90 5 82
2020 Information management 52 33 10 3 2 1 0 85 5 275
2020 Information technology 50 37 8 3 1 0 0 87 4 930
2020 Internal audit 49 33 8 9 2 0 0 82 10 61
2020 Evaluation 54 33 7 3 3 0 0 88 5 124
2020 Data sciences 41 38 11 8 2 0 0 80 9 179
2020 Policy 50 36 6 5 3 0 0 86 8 996
2020 Project management 53 35 6 5 2 0 0 88 6 853
2020 Other services to the public 52 34 8 4 2 0 0 86 6 2373
2020 None of the above 47 36 9 5 3 0 0 84 7 1482
2019 Client contact centre 43 41 9 4 2 0 0 84 7 3045
2019 Health care practitioners 37 44 12 4 2 0 1 81 7 162
2019 Federal regulators 42 38 11 7 1 0 0 80 8 105
2019 Compliance, inspection and enforcement 37 45 8 7 3 0 0 82 10 711
2019 Communications or public affairs 48 37 8 5 2 0 0 85 7 264
2019 Access to information and privacy 55 32 7 4 3 0 0 87 6 130
2019 Security 49 39 11 1 0 0 0 88 1 97
2019 Science and technology 39 42 13 2 4 0 0 82 6 54
2019 Legal services 44 39 12 6 0 0 0 83 6 32
2019 Administration and operations 43 40 9 5 2 0 0 84 7 3131
2019 Human resources 46 40 8 4 2 0 0 86 6 733
2019 Financial management 44 41 7 4 3 0 0 85 7 427
2019 Procurement 48 39 10 2 2 0 0 86 4 56
2019 Real property 44 35 7 7 7 0 0 80 14 69
2019 Information management 40 40 10 6 3 0 0 81 9 259
2019 Information technology 47 39 9 4 2 0 0 86 5 894
2019 Internal audit 40 46 6 6 1 0 0 86 8 76
2019 Evaluation 55 29 9 3 3 0 0 84 6 131
2019 Data sciences 48 37 8 3 4 0 0 85 7 144
2019 Policy 48 38 7 4 3 0 0 86 7 882
2019 Project management 47 37 8 5 3 0 0 84 8 765
2019 Other services to the public 46 36 11 4 2 0 0 83 7 1911
2019 None of the above 43 39 10 4 3 0 0 83 7 1346
2018 Client contact centre 44 42 9 3 1 0 0 86 5 2980
2018 Health care practitioners 46 38 9 4 2 1 0 85 6 182
2018 Federal regulators 59 27 7 7 1 0 0 85 8 101
2018 Compliance, inspection and enforcement 41 41 10 6 2 0 0 82 8 700
2018 Communications or public affairs 45 39 8 5 2 0 0 85 7 245
2018 Access to information and privacy 52 38 8 0 1 0 1 91 1 111
2018 Security 55 32 10 2 2 0 0 87 3 62
2018 Science and technology 30 56 14 0 0 0 0 86 0 29
2018 Legal services 60 26 11 3 0 0 0 86 3 28
2018 Administration and operations 45 41 8 3 2 0 0 87 5 3017
2018 Human resources 47 40 7 3 2 1 0 88 5 643
2018 Financial management 46 43 6 2 2 0 0 89 4 377
2018 Procurement 40 46 10 4 0 0 0 85 4 48
2018 Real property 56 30 12 0 0 0 2 88 0 50
2018 Materiel management 23 62 7 8 0 0 0 85 8 13
2018 Information management 45 39 7 7 2 0 0 84 9 237
2018 Information technology 46 38 10 4 2 0 0 84 5 883
2018 Internal audit 46 43 4 5 2 0 0 89 7 84
2018 Evaluation 49 40 6 5 0 1 0 89 5 99
2018 Data sciences 50 39 7 3 1 0 0 89 4 154
2018 Policy 48 39 6 4 2 1 0 88 6 761
2018 Project management 47 37 8 6 1 0 0 85 7 737
2018 Other services to the public 45 41 8 4 2 0 0 86 6 1778
2018 None of the above 44 40 8 5 2 1 0 84 7 1183

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 39 12 5 2 2 0 80 7 4910
2022 Health care practitioners 26 42 19 6 5 2 0 70 11 250
2022 Federal regulators 30 42 17 7 3 2 0 73 10 110
2022 Compliance, inspection and enforcement 27 41 16 9 5 1 0 70 14 1035
2022 Communications or public affairs 32 43 12 8 4 2 0 76 12 315
2022 Access to information and privacy 44 40 8 5 2 1 0 85 7 270
2022 Security 37 38 10 7 7 1 0 76 14 125
2022 Science and technology 17 52 20 2 7 2 0 71 9 45
2022 Legal services 26 34 19 15 5 0 0 61 21 45
2022 Administration and operations 30 42 14 8 4 1 0 74 12 4065
2022 Human resources 35 46 11 6 2 1 0 81 8 1040
2022 Financial management 37 48 9 4 1 2 0 86 5 445
2022 Procurement 38 44 10 4 1 2 1 85 6 100
2022 Real property 22 54 13 8 2 1 0 76 11 80
2022 Materiel management 36 28 21 11 4 0 0 64 15 25
2022 Information management 31 41 17 6 3 1 0 73 10 360
2022 Information technology 30 42 15 7 4 1 0 73 12 1075
2022 Internal audit 35 31 19 12 1 2 0 67 13 95
2022 Evaluation 28 45 17 8 1 1 0 74 9 250
2022 Data sciences 26 40 17 12 4 1 0 67 16 200
2022 Policy 25 43 14 12 5 1 0 69 17 1005
2022 Project management 30 44 13 9 3 1 0 74 13 1055
2022 Other services to the public 33 38 16 7 5 2 0 72 12 2400
2022 None of the above 31 38 16 8 4 2 0 71 13 1665
2020 Client contact centre 37 40 14 5 2 2 0 79 7 4351
2020 Health care practitioners 38 37 16 6 0 2 0 77 6 196
2020 Federal regulators 33 39 15 7 3 2 0 75 10 89
2020 Compliance, inspection and enforcement 23 42 18 10 4 2 0 67 14 855
2020 Communications or public affairs 37 42 11 6 1 1 0 81 8 267
2020 Access to information and privacy 45 41 9 2 2 1 0 87 4 180
2020 Security 31 47 13 5 2 1 1 79 7 105
2020 Science and technology 28 25 19 20 0 8 0 58 21 25
2020 Legal services 34 46 11 2 2 5 0 83 5 42
2020 Administration and operations 32 44 15 6 2 1 0 77 8 3937
2020 Human resources 38 42 12 4 2 2 0 81 6 845
2020 Financial management 39 42 14 3 2 1 0 82 4 472
2020 Procurement 32 48 13 5 1 1 0 81 6 70
2020 Real property 31 47 15 6 0 0 1 78 6 84
2020 Information management 34 45 13 6 1 1 0 80 7 275
2020 Information technology 30 43 16 6 3 2 0 75 9 932
2020 Internal audit 38 41 7 11 2 2 0 80 13 61
2020 Evaluation 30 46 16 6 1 2 0 77 6 124
2020 Data sciences 28 43 16 10 2 1 0 72 12 180
2020 Policy 30 44 13 9 3 2 0 75 12 1000
2020 Project management 33 44 15 6 2 0 0 77 8 856
2020 Other services to the public 35 39 15 6 3 1 0 75 9 2382
2020 None of the above 31 42 16 6 3 2 0 74 10 1488
2019 Client contact centre 30 42 16 7 3 1 0 73 10 3057
2019 Health care practitioners 26 33 23 10 4 3 0 61 15 162
2019 Federal regulators 21 46 22 8 2 1 0 68 10 105
2019 Compliance, inspection and enforcement 20 46 18 11 3 0 0 67 15 710
2019 Communications or public affairs 33 49 11 5 2 1 0 82 7 264
2019 Access to information and privacy 34 41 11 9 2 2 1 77 12 131
2019 Security 26 50 13 5 3 3 1 78 8 101
2019 Science and technology 25 40 13 16 4 2 0 67 20 55
2019 Legal services 19 55 12 11 3 0 0 74 14 33
2019 Administration and operations 27 45 16 8 3 1 0 73 11 3140
2019 Human resources 28 46 17 6 2 2 0 75 8 740
2019 Financial management 31 51 13 4 1 0 0 82 5 429
2019 Procurement 38 41 11 11 0 0 0 78 11 56
2019 Real property 26 55 14 5 0 0 0 81 5 69
2019 Information management 30 40 22 6 1 1 0 71 7 257
2019 Information technology 26 47 17 7 3 1 0 74 9 897
2019 Internal audit 27 45 13 14 0 1 0 73 14 77
2019 Evaluation 30 33 22 7 2 5 0 66 10 130
2019 Data sciences 24 48 19 6 3 0 0 72 9 145
2019 Policy 27 46 14 9 2 1 0 74 11 888
2019 Project management 22 49 16 8 4 1 0 72 13 770
2019 Other services to the public 27 42 19 7 5 1 0 69 12 1924
2019 None of the above 25 44 18 8 3 2 0 71 11 1350
2018 Client contact centre 29 45 16 7 2 1 0 74 9 2973
2018 Health care practitioners 19 42 19 16 4 1 0 62 19 182
2018 Federal regulators 33 38 18 9 1 1 0 72 10 100
2018 Compliance, inspection and enforcement 22 46 17 10 4 1 0 69 14 697
2018 Communications or public affairs 27 46 12 10 4 0 0 73 14 243
2018 Access to information and privacy 39 43 10 5 3 1 0 83 7 110
2018 Security 33 40 13 7 7 0 0 73 13 61
2018 Science and technology 23 39 24 7 3 3 0 64 11 29
2018 Legal services 28 56 16 0 0 0 0 84 0 28
2018 Administration and operations 26 46 16 8 3 1 0 72 12 3021
2018 Human resources 27 50 13 6 3 1 0 78 9 644
2018 Financial management 27 49 15 6 2 1 0 77 8 375
2018 Procurement 27 54 13 4 2 0 0 81 6 48
2018 Real property 23 46 25 6 0 0 0 69 6 49
2018 Materiel management 32 45 15 7 0 0 0 77 7 13
2018 Information management 29 39 21 8 1 2 0 69 9 239
2018 Information technology 22 46 21 7 3 1 0 69 10 886
2018 Internal audit 25 52 7 9 6 0 0 77 15 82
2018 Evaluation 24 40 18 13 1 3 0 67 15 97
2018 Data sciences 31 44 16 6 2 1 0 76 8 154
2018 Policy 29 43 16 9 2 1 0 73 11 756
2018 Project management 26 44 15 10 4 1 0 71 14 740
2018 Other services to the public 25 44 18 8 4 1 0 69 12 1773
2018 None of the above 26 41 19 10 4 1 0 67 14 1189

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 5 17 27 20 19 2 9 44 25 4905
2022 Health care practitioners 14 30 27 14 11 1 3 26 46 250
2022 Federal regulators 14 22 30 17 11 3 3 30 38 110
2022 Compliance, inspection and enforcement 14 27 33 15 8 1 2 23 43 1030
2022 Communications or public affairs 11 20 37 19 10 1 3 30 32 315
2022 Access to information and privacy 6 13 31 26 13 2 9 44 22 270
2022 Security 15 25 25 17 14 0 3 32 42 125
2022 Science and technology 13 7 34 33 7 0 6 42 22 45
2022 Legal services 6 25 26 22 22 0 0 44 30 45
2022 Administration and operations 12 24 34 16 11 1 3 28 37 4060
2022 Human resources 9 24 33 18 12 1 3 31 34 1035
2022 Financial management 6 19 32 24 16 1 2 41 25 445
2022 Procurement 7 17 31 24 16 2 2 42 25 100
2022 Real property 12 40 28 10 9 0 1 19 53 80
2022 Materiel management 7 28 33 18 13 0 0 32 35 25
2022 Information management 8 20 39 16 11 1 5 29 30 360
2022 Information technology 10 20 34 21 13 0 2 35 30 1075
2022 Internal audit 13 18 38 22 6 1 2 29 32 95
2022 Evaluation 10 20 34 20 13 0 2 35 30 245
2022 Data sciences 8 20 40 18 10 1 2 29 30 200
2022 Policy 12 24 35 17 9 1 2 27 37 1005
2022 Project management 13 27 36 15 7 1 1 22 41 1055
2022 Other services to the public 11 20 31 20 12 1 5 34 33 2395
2022 None of the above 12 21 32 16 13 2 5 31 35 1665
2020 Client contact centre 9 21 28 20 15 3 4 37 32 4350
2020 Health care practitioners 5 20 31 27 11 3 2 40 27 196
2020 Federal regulators 18 23 27 16 10 2 3 28 44 88
2020 Compliance, inspection and enforcement 24 33 26 10 5 2 1 15 59 854
2020 Communications or public affairs 12 23 33 19 13 0 0 32 34 265
2020 Access to information and privacy 8 16 28 26 17 2 4 45 25 180
2020 Security 10 33 30 14 11 1 2 25 44 105
2020 Science and technology 12 36 26 15 7 0 4 23 50 25
2020 Legal services 9 18 23 26 20 0 3 48 28 41
2020 Administration and operations 13 26 33 17 9 1 1 26 40 3938
2020 Human resources 10 26 35 18 8 0 1 27 38 845
2020 Financial management 7 22 34 22 12 1 2 35 30 469
2020 Procurement 9 25 37 15 12 0 1 27 35 70
2020 Real property 18 25 27 16 8 2 5 26 46 84
2020 Information management 6 24 30 24 12 1 2 38 31 276
2020 Information technology 9 22 38 20 9 1 0 29 32 933
2020 Internal audit 16 22 38 18 6 0 0 25 38 61
2020 Evaluation 9 25 34 19 8 3 2 29 35 125
2020 Data sciences 10 15 40 25 7 1 2 33 26 178
2020 Policy 10 23 40 19 6 1 1 26 34 997
2020 Project management 17 28 34 13 7 0 1 20 45 852
2020 Other services to the public 14 24 33 16 9 2 2 26 39 2382
2020 None of the above 11 27 34 16 8 2 3 25 40 1490
2019 Client contact centre 6 20 33 23 13 1 3 38 28 3053
2019 Health care practitioners 24 30 28 10 6 2 1 15 55 163
2019 Federal regulators 10 26 32 15 11 2 3 28 38 106
2019 Compliance, inspection and enforcement 14 26 38 15 6 1 0 21 40 710
2019 Communications or public affairs 6 21 38 22 11 1 1 34 27 263
2019 Access to information and privacy 5 18 31 24 16 1 5 43 24 131
2019 Security 13 32 38 9 4 2 3 13 47 101
2019 Science and technology 8 34 29 16 7 4 2 25 44 53
2019 Legal services 8 19 31 26 11 0 6 39 29 33
2019 Administration and operations 11 25 36 18 8 1 1 26 37 3144
2019 Human resources 11 25 32 21 9 1 1 31 37 740
2019 Financial management 6 23 35 21 12 2 2 34 30 430
2019 Procurement 14 25 34 14 6 2 5 22 42 57
2019 Real property 16 35 34 7 8 0 0 14 52 69
2019 Information management 10 24 37 19 10 1 0 29 34 258
2019 Information technology 9 23 39 16 10 1 1 27 33 895
2019 Internal audit 10 18 36 24 9 1 2 34 29 77
2019 Evaluation 4 18 45 21 10 2 1 31 22 129
2019 Data sciences 6 19 36 21 16 1 1 38 25 145
2019 Policy 7 22 41 23 6 1 1 29 30 891
2019 Project management 15 29 34 16 5 0 1 22 45 767
2019 Other services to the public 11 22 35 20 10 1 2 30 34 1926
2019 None of the above 11 23 35 17 9 2 3 27 36 1346
2018 Client contact centre 7 21 29 25 13 2 4 40 29 2969
2018 Health care practitioners 18 31 30 11 7 1 2 19 50 180
2018 Federal regulators 11 31 27 20 9 0 1 30 43 100
2018 Compliance, inspection and enforcement 15 28 33 15 6 1 2 21 45 700
2018 Communications or public affairs 10 27 30 23 7 1 1 31 38 243
2018 Access to information and privacy 7 16 34 24 15 1 3 41 24 111
2018 Security 18 21 33 20 5 2 2 26 40 62
2018 Science and technology 10 17 35 22 10 0 6 34 29 29
2018 Legal services 8 33 21 13 17 5 4 32 45 28
2018 Administration and operations 13 27 34 17 8 1 1 25 40 3012
2018 Human resources 10 27 37 18 7 1 1 25 37 645
2018 Financial management 9 23 36 21 7 1 2 29 34 375
2018 Procurement 6 16 33 25 11 2 7 39 24 48
2018 Real property 8 22 49 8 8 2 2 17 32 49
2018 Materiel management 0 39 32 20 9 0 0 29 39 13
2018 Information management 12 24 33 19 9 1 1 30 36 237
2018 Information technology 8 28 37 18 7 1 2 26 37 884
2018 Internal audit 10 20 34 26 9 1 0 36 30 83
2018 Evaluation 8 19 42 20 9 1 1 30 27 98
2018 Data sciences 6 16 46 23 7 1 1 31 22 153
2018 Policy 8 26 39 21 4 1 1 25 35 762
2018 Project management 15 32 33 13 5 1 1 18 49 742
2018 Other services to the public 13 22 34 18 9 1 3 28 36 1781
2018 None of the above 12 25 33 17 10 2 2 28 38 1190

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 7 17 26 18 16 4 12 41 28 4895
2022 Health care practitioners 6 13 25 26 14 4 12 47 23 250
2022 Federal regulators 15 22 22 16 12 3 9 32 42 110
2022 Compliance, inspection and enforcement 13 23 30 18 8 3 6 28 39 1035
2022 Communications or public affairs 19 24 26 14 12 0 6 27 45 315
2022 Access to information and privacy 5 16 19 24 18 4 14 52 25 270
2022 Security 13 23 27 10 16 1 10 29 41 125
2022 Science and technology 30 20 22 17 3 0 8 22 54 45
2022 Legal services 17 20 27 17 14 0 4 33 38 45
2022 Administration and operations 8 18 30 22 12 2 7 38 29 4055
2022 Human resources 10 21 31 19 13 1 4 34 33 1040
2022 Financial management 7 17 31 21 18 1 5 42 26 445
2022 Procurement 10 18 25 28 15 1 3 45 29 100
2022 Real property 20 29 30 14 4 1 2 18 51 80
2022 Materiel management 28 22 24 14 9 0 4 24 51 25
2022 Information management 8 17 35 20 12 2 6 35 27 360
2022 Information technology 20 22 26 16 11 1 4 29 44 1075
2022 Internal audit 8 19 26 25 17 1 4 44 28 95
2022 Evaluation 6 15 30 24 15 2 7 44 23 245
2022 Data sciences 11 24 29 19 12 2 2 33 37 200
2022 Policy 15 26 30 16 9 1 3 26 43 1005
2022 Project management 18 25 31 14 9 1 1 24 44 1055
2022 Other services to the public 7 13 26 23 16 3 12 46 24 2390
2022 None of the above 9 16 25 20 16 3 10 42 29 1660
2020 Client contact centre 8 16 26 20 17 5 7 42 28 4331
2020 Health care practitioners 6 7 18 32 26 4 8 65 15 197
2020 Federal regulators 16 19 23 20 16 2 3 39 37 88
2020 Compliance, inspection and enforcement 18 24 25 17 8 4 3 27 46 851
2020 Communications or public affairs 20 24 30 15 8 1 2 24 45 266
2020 Access to information and privacy 4 14 15 26 28 7 6 62 20 178
2020 Security 11 34 24 15 10 1 5 26 48 104
2020 Science and technology 35 4 18 16 15 8 4 35 45 25
2020 Legal services 9 19 20 28 16 0 8 48 30 41
2020 Administration and operations 10 18 29 21 14 3 4 38 31 3930
2020 Human resources 14 25 29 16 11 2 2 29 40 842
2020 Financial management 8 21 28 21 16 2 4 39 31 469
2020 Procurement 5 29 31 21 10 1 3 32 36 70
2020 Real property 14 25 40 6 9 5 2 16 42 84
2020 Information management 12 17 27 19 16 5 5 39 32 273
2020 Information technology 20 24 28 15 8 2 1 24 46 929
2020 Internal audit 11 16 30 21 11 5 5 36 30 61
2020 Evaluation 11 14 28 23 14 10 1 41 28 124
2020 Data sciences 11 19 39 18 9 3 2 28 32 179
2020 Policy 16 23 33 18 7 2 1 26 41 997
2020 Project management 19 24 30 13 9 2 2 23 45 848
2020 Other services to the public 7 13 25 25 18 5 6 48 23 2368
2020 None of the above 10 13 29 20 14 6 7 39 27 1482
2019 Client contact centre 11 21 27 19 13 4 7 35 36 3045
2019 Health care practitioners 12 18 27 17 13 9 4 35 34 162
2019 Federal regulators 19 19 26 8 17 4 7 28 42 105
2019 Compliance, inspection and enforcement 19 24 28 14 8 3 3 24 46 707
2019 Communications or public affairs 23 24 34 11 7 2 1 18 47 263
2019 Access to information and privacy 6 16 24 23 25 2 5 52 23 131
2019 Security 26 21 34 13 1 2 3 15 50 100
2019 Science and technology 26 31 15 11 9 4 4 22 62 53
2019 Legal services 11 5 35 28 13 0 8 45 18 33
2019 Administration and operations 13 23 29 19 11 2 4 32 37 3132
2019 Human resources 18 25 29 14 10 2 1 25 44 737
2019 Financial management 9 21 35 22 9 1 3 32 31 429
2019 Procurement 13 24 31 21 7 0 4 29 39 57
2019 Real property 20 30 35 7 8 0 0 15 50 67
2019 Information management 16 20 28 18 11 2 4 31 38 258
2019 Information technology 19 23 28 16 8 2 2 25 45 895
2019 Internal audit 14 26 34 15 5 0 6 21 42 77
2019 Evaluation 16 18 27 22 11 3 2 36 36 131
2019 Data sciences 13 20 30 18 11 5 3 32 36 145
2019 Policy 21 26 31 15 4 2 2 20 48 887
2019 Project management 24 29 25 12 6 2 1 19 55 768
2019 Other services to the public 9 15 27 25 16 3 6 44 26 1918
2019 None of the above 12 20 25 19 14 4 6 37 35 1342
2018 Client contact centre 11 20 27 18 13 4 7 35 35 2958
2018 Health care practitioners 16 22 24 18 13 3 5 33 40 179
2018 Federal regulators 12 28 26 17 16 0 1 33 41 100
2018 Compliance, inspection and enforcement 19 25 25 17 8 1 3 27 47 699
2018 Communications or public affairs 28 28 21 13 8 0 2 21 58 243
2018 Access to information and privacy 8 19 23 23 19 2 6 45 30 111
2018 Security 19 29 23 18 8 2 2 27 49 62
2018 Science and technology 14 31 24 10 16 0 6 28 47 29
2018 Legal services 11 15 30 27 8 5 4 39 28 27
2018 Administration and operations 14 22 28 19 10 2 4 31 39 3006
2018 Human resources 16 26 31 15 7 1 2 24 44 644
2018 Financial management 11 23 35 21 7 2 3 29 35 376
2018 Procurement 8 16 42 13 15 2 4 30 26 48
2018 Real property 12 27 44 10 4 0 2 15 40 49
2018 Materiel management 7 8 31 31 22 0 0 53 15 13
2018 Information management 17 18 25 19 12 5 4 34 38 236
2018 Information technology 22 28 25 14 6 3 2 21 53 882
2018 Internal audit 21 21 27 13 13 3 2 28 44 84
2018 Evaluation 10 30 26 18 7 3 7 27 44 98
2018 Data sciences 20 21 28 17 8 3 3 26 44 154
2018 Policy 24 29 29 13 4 0 1 17 53 761
2018 Project management 27 29 27 11 5 0 1 16 57 740
2018 Other services to the public 10 16 28 23 13 3 7 39 29 1767
2018 None of the above 14 19 26 18 14 4 6 35 36 1182

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 11 20 21 25 3 15 55 21 4890
2022 Health care practitioners 14 13 31 21 15 1 5 38 30 250
2022 Federal regulators 12 16 28 20 18 2 4 40 30 110
2022 Compliance, inspection and enforcement 9 15 30 29 13 1 3 44 25 1030
2022 Communications or public affairs 11 19 34 18 13 1 4 33 31 315
2022 Access to information and privacy 4 5 22 27 25 2 16 63 10 270
2022 Security 8 13 27 22 22 1 7 47 23 125
2022 Science and technology 11 13 11 43 17 2 4 63 26 45
2022 Legal services 8 14 23 36 17 2 0 54 22 45
2022 Administration and operations 8 15 29 25 17 1 5 45 24 4055
2022 Human resources 5 15 29 28 19 1 3 49 21 1035
2022 Financial management 7 14 31 26 18 1 3 46 22 445
2022 Procurement 3 10 33 33 16 2 2 52 14 100
2022 Real property 14 24 25 25 10 2 0 35 39 80
2022 Materiel management 11 4 44 20 13 0 8 36 16 25
2022 Information management 6 8 23 33 25 1 5 61 15 360
2022 Information technology 6 12 29 28 21 1 3 51 19 1075
2022 Internal audit 7 14 19 38 20 2 1 59 22 95
2022 Evaluation 5 11 27 30 19 3 4 53 18 250
2022 Data sciences 6 13 30 32 17 0 2 50 19 200
2022 Policy 13 22 31 18 12 1 1 31 37 1005
2022 Project management 10 20 32 24 12 1 1 37 31 1055
2022 Other services to the public 8 11 26 24 19 2 10 48 22 2390
2022 None of the above 7 13 25 24 20 2 8 50 22 1660
2020 Client contact centre 4 10 22 26 27 3 9 59 16 4320
2020 Health care practitioners 4 10 29 30 23 2 3 56 14 193
2020 Federal regulators 14 16 22 25 20 2 1 46 31 87
2020 Compliance, inspection and enforcement 12 20 28 22 12 3 2 36 34 848
2020 Communications or public affairs 12 21 29 21 15 1 1 37 34 262
2020 Access to information and privacy 5 10 18 27 34 2 4 65 16 178
2020 Security 9 16 31 25 17 1 1 43 26 105
2020 Science and technology 16 16 24 25 15 0 4 42 33 25
2020 Legal services 4 7 30 29 26 0 3 57 12 42
2020 Administration and operations 8 14 30 26 17 1 3 45 23 3928
2020 Human resources 7 19 34 25 14 0 2 40 26 842
2020 Financial management 6 13 33 26 19 1 2 46 20 470
2020 Procurement 12 11 22 34 16 1 3 52 25 70
2020 Real property 12 25 25 23 10 2 4 34 39 83
2020 Information management 4 10 25 28 28 2 4 59 15 275
2020 Information technology 7 14 33 28 15 1 1 44 22 928
2020 Internal audit 2 11 31 41 10 0 5 54 14 61
2020 Evaluation 6 12 30 31 17 2 2 50 18 125
2020 Data sciences 6 13 36 30 11 2 2 43 20 177
2020 Policy 17 21 34 17 9 1 0 27 39 995
2020 Project management 13 21 34 20 11 1 1 32 34 847
2020 Other services to the public 6 11 25 29 22 3 5 55 18 2361
2020 None of the above 8 14 27 26 18 2 5 48 24 1483
2019 Client contact centre 6 12 23 26 22 2 10 54 20 3030
2019 Health care practitioners 24 21 22 17 9 4 2 28 48 160
2019 Federal regulators 15 14 29 16 21 2 4 39 31 102
2019 Compliance, inspection and enforcement 14 18 30 23 12 2 2 36 33 710
2019 Communications or public affairs 10 18 35 24 12 1 0 37 28 261
2019 Access to information and privacy 4 10 22 24 32 1 7 61 15 131
2019 Security 12 16 39 21 7 2 3 30 29 101
2019 Science and technology 6 24 34 24 9 2 2 34 30 55
2019 Legal services 8 11 28 31 16 3 3 50 20 33
2019 Administration and operations 9 16 31 25 14 1 3 41 26 3122
2019 Human resources 7 18 36 24 12 1 1 37 26 735
2019 Financial management 5 12 32 33 14 1 3 49 18 426
2019 Procurement 8 31 17 25 15 2 2 41 41 57
2019 Real property 12 26 22 23 14 0 2 38 39 69
2019 Information management 6 14 32 31 15 1 2 47 20 256
2019 Information technology 7 14 31 28 17 1 2 47 22 898
2019 Internal audit 1 13 33 34 16 0 4 51 14 77
2019 Evaluation 5 13 30 33 14 2 2 49 20 130
2019 Data sciences 6 9 29 33 20 1 1 55 16 145
2019 Policy 12 25 33 20 8 1 1 28 38 883
2019 Project management 14 23 32 21 9 0 1 31 37 761
2019 Other services to the public 9 11 28 26 19 2 5 48 21 1914
2019 None of the above 8 15 29 24 17 2 5 45 25 1341
2018 Client contact centre 6 11 25 26 21 2 9 53 19 2950
2018 Health care practitioners 23 24 27 13 8 1 3 23 49 180
2018 Federal regulators 7 21 33 24 14 0 1 38 28 99
2018 Compliance, inspection and enforcement 13 21 33 21 10 1 2 32 35 699
2018 Communications or public affairs 15 25 31 17 12 0 0 29 39 243
2018 Access to information and privacy 5 9 26 27 27 1 6 57 15 111
2018 Security 14 14 37 20 12 0 3 33 29 62
2018 Science and technology 7 13 25 19 28 0 9 51 22 28
2018 Legal services 8 7 26 33 19 0 7 56 16 28
2018 Administration and operations 11 17 33 23 13 1 2 37 29 3003
2018 Human resources 7 18 33 28 11 1 1 40 26 641
2018 Financial management 5 18 38 25 11 1 2 37 24 369
2018 Procurement 8 8 37 23 18 0 6 43 17 48
2018 Real property 2 14 48 23 10 0 2 34 17 49
2018 Materiel management 0 15 39 32 14 0 0 46 15 13
2018 Information management 6 11 26 31 21 1 3 55 18 237
2018 Information technology 8 16 33 24 14 2 2 40 25 880
2018 Internal audit 9 13 32 26 17 1 1 44 23 81
2018 Evaluation 5 26 29 29 10 2 0 40 31 99
2018 Data sciences 6 14 30 29 19 1 1 49 21 153
2018 Policy 17 26 32 16 6 1 2 23 44 757
2018 Project management 16 21 34 21 7 0 1 28 37 737
2018 Other services to the public 10 13 28 26 17 1 5 45 24 1759
2018 None of the above 11 15 28 23 17 3 3 43 28 1179

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 10 18 21 29 3 15 61 17 4895
2022 Health care practitioners 11 15 28 20 18 3 6 41 29 250
2022 Federal regulators 18 13 30 16 16 2 6 35 33 110
2022 Compliance, inspection and enforcement 9 16 26 22 17 3 7 43 28 1035
2022 Communications or public affairs 9 17 25 22 19 1 7 45 28 315
2022 Access to information and privacy 5 7 19 24 27 3 15 62 15 270
2022 Security 13 15 24 12 26 2 9 42 31 125
2022 Science and technology 8 19 21 20 16 0 16 43 33 45
2022 Legal services 12 10 28 19 25 0 6 47 24 45
2022 Administration and operations 10 16 24 21 20 2 7 45 28 4060
2022 Human resources 10 18 24 20 21 2 5 44 30 1035
2022 Financial management 8 16 27 25 20 1 5 47 25 445
2022 Procurement 5 14 23 26 22 5 4 53 21 100
2022 Real property 14 18 32 20 13 2 2 34 33 80
2022 Materiel management 7 24 14 31 20 4 0 54 32 25
2022 Information management 7 11 28 23 23 2 7 50 19 360
2022 Information technology 11 17 24 22 21 2 4 45 30 1075
2022 Internal audit 12 13 20 15 34 1 4 52 26 95
2022 Evaluation 5 16 25 23 23 3 5 50 23 250
2022 Data sciences 9 13 31 24 17 1 5 44 24 200
2022 Policy 12 19 26 21 17 1 3 40 32 1005
2022 Project management 11 21 28 21 14 1 3 37 34 1050
2022 Other services to the public 8 13 22 22 22 3 10 51 24 2390
2022 None of the above 9 14 23 21 21 3 10 48 26 1665
2020 Client contact centre 5 12 21 24 28 3 7 58 19 4337
2020 Health care practitioners 7 11 26 21 27 4 5 52 19 197
2020 Federal regulators 11 17 27 15 24 2 5 41 30 89
2020 Compliance, inspection and enforcement 11 22 26 20 14 5 3 37 36 847
2020 Communications or public affairs 11 19 27 21 20 3 1 42 31 263
2020 Access to information and privacy 5 10 19 24 38 2 2 64 16 180
2020 Security 10 22 23 21 20 1 3 42 34 104
2020 Science and technology 16 7 27 23 22 0 4 47 24 25
2020 Legal services 5 11 17 32 31 0 5 66 17 40
2020 Administration and operations 8 16 27 25 19 2 3 47 25 3927
2020 Human resources 9 18 28 24 16 2 3 41 29 841
2020 Financial management 6 17 25 25 22 1 4 49 24 471
2020 Procurement 12 15 25 21 24 1 2 46 28 70
2020 Real property 13 20 20 20 17 5 6 41 37 84
2020 Information management 6 15 24 23 26 1 4 52 23 275
2020 Information technology 10 19 27 23 17 1 2 42 31 934
2020 Internal audit 1 18 25 35 18 0 3 54 20 61
2020 Evaluation 8 13 26 26 20 5 2 50 22 125
2020 Data sciences 6 17 21 35 15 2 4 53 24 177
2020 Policy 12 19 28 23 13 2 2 38 32 994
2020 Project management 12 19 28 21 15 3 2 37 33 852
2020 Other services to the public 8 13 23 26 24 3 4 53 22 2368
2020 None of the above 7 13 25 25 20 3 6 50 23 1489
2019 Client contact centre 10 16 24 22 20 2 6 46 28 3044
2019 Health care practitioners 28 22 18 13 11 4 3 26 54 162
2019 Federal regulators 13 16 25 21 16 5 3 41 32 106
2019 Compliance, inspection and enforcement 18 24 25 17 10 3 1 29 44 708
2019 Communications or public affairs 7 19 28 24 17 3 2 43 28 261
2019 Access to information and privacy 5 16 15 32 24 0 8 61 23 131
2019 Security 13 25 30 17 10 2 3 29 39 101
2019 Science and technology 5 26 27 19 15 4 4 37 34 54
2019 Legal services 3 17 26 28 10 8 8 46 23 33
2019 Administration and operations 12 19 28 21 14 1 4 37 33 3133
2019 Human resources 9 24 29 20 14 1 2 35 35 738
2019 Financial management 5 17 32 23 17 2 4 43 24 427
2019 Procurement 15 22 32 19 8 0 4 28 39 56
2019 Real property 15 25 24 20 13 3 0 34 41 69
2019 Information management 15 19 27 20 17 1 2 38 34 258
2019 Information technology 11 22 28 21 14 1 2 37 34 897
2019 Internal audit 14 21 22 27 12 0 4 41 36 75
2019 Evaluation 5 21 29 22 15 4 4 41 28 129
2019 Data sciences 8 13 24 25 23 3 3 52 22 145
2019 Policy 9 19 30 24 12 2 3 39 30 888
2019 Project management 16 21 30 21 9 1 2 31 38 767
2019 Other services to the public 12 17 27 20 18 2 4 41 31 1923
2019 None of the above 11 18 25 22 16 3 5 41 32 1342
2018 Client contact centre 11 17 23 23 19 2 6 45 30 2951
2018 Health care practitioners 26 22 17 16 14 3 2 31 50 181
2018 Federal regulators 16 19 35 16 10 1 2 28 36 98
2018 Compliance, inspection and enforcement 21 26 24 15 9 2 3 26 49 697
2018 Communications or public affairs 13 24 27 20 12 1 2 33 38 241
2018 Access to information and privacy 8 14 22 25 27 1 3 54 23 111
2018 Security 20 35 23 10 7 0 6 18 58 61
2018 Science and technology 7 31 22 13 22 0 6 37 40 29
2018 Legal services 7 23 26 22 22 0 0 44 30 28
2018 Administration and operations 15 21 27 19 12 2 3 33 38 3012
2018 Human resources 11 24 29 22 11 1 2 34 36 643
2018 Financial management 9 24 30 22 11 2 3 35 34 375
2018 Procurement 6 15 25 27 21 0 6 51 22 48
2018 Real property 12 26 28 19 10 2 2 31 40 49
2018 Materiel management 7 23 33 23 14 0 0 37 30 13
2018 Information management 11 18 29 17 20 2 4 39 31 237
2018 Information technology 12 24 30 19 11 1 2 32 37 883
2018 Internal audit 11 20 22 25 18 1 2 44 33 83
2018 Evaluation 10 25 27 21 13 1 3 36 36 98
2018 Data sciences 7 21 29 24 14 3 2 40 29 152
2018 Policy 15 23 29 21 7 2 3 29 40 758
2018 Project management 18 23 29 18 8 1 3 27 43 739
2018 Other services to the public 15 18 28 20 13 1 4 35 36 1779
2018 None of the above 14 18 27 20 13 3 5 36 35 1185

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 8 16 19 14 17 15 11 42 33 4905
2022 Health care practitioners 4 3 15 29 23 10 15 70 9 250
2022 Federal regulators 16 16 22 19 13 7 7 38 37 110
2022 Compliance, inspection and enforcement 15 24 20 15 12 9 4 31 45 1030
2022 Communications or public affairs 6 17 18 25 20 4 10 53 27 315
2022 Access to information and privacy 6 10 18 19 21 12 15 54 22 270
2022 Security 8 19 23 22 18 4 6 45 30 125
2022 Science and technology 4 10 14 38 18 6 10 67 17 45
2022 Legal services 15 14 23 11 25 6 7 41 33 45
2022 Administration and operations 9 17 22 19 17 7 8 42 31 4060
2022 Human resources 10 20 25 20 15 4 5 38 34 1040
2022 Financial management 6 14 24 26 21 3 4 51 22 445
2022 Procurement 5 15 27 14 27 6 7 47 22 100
2022 Real property 18 14 32 14 16 2 4 33 34 80
2022 Materiel management 18 12 10 28 28 0 4 58 31 25
2022 Information management 7 12 24 22 23 6 7 51 21 360
2022 Information technology 7 10 22 26 27 2 6 58 18 1075
2022 Internal audit 9 22 22 14 15 14 3 34 38 95
2022 Evaluation 10 16 22 19 21 6 7 45 30 250
2022 Data sciences 6 13 23 25 25 4 4 55 20 200
2022 Policy 9 14 27 23 19 4 4 46 24 1005
2022 Project management 10 16 28 23 15 3 4 42 29 1055
2022 Other services to the public 8 11 19 19 19 12 11 50 25 2390
2022 None of the above 8 13 22 18 19 9 10 46 27 1665
2020 Client contact centre 9 14 19 19 22 12 5 50 27 4330
2020 Health care practitioners 1 6 12 28 36 9 10 78 7 196
2020 Federal regulators 12 10 23 28 18 6 4 50 24 86
2020 Compliance, inspection and enforcement 11 22 22 20 13 9 3 38 37 845
2020 Communications or public affairs 9 13 23 24 21 6 4 51 24 266
2020 Access to information and privacy 5 12 20 18 30 8 6 57 21 179
2020 Security 9 15 30 20 22 4 1 44 24 104
2020 Science and technology 4 19 16 15 34 0 12 55 27 25
2020 Legal services 5 14 24 33 18 0 8 55 20 41
2020 Administration and operations 7 14 24 24 21 6 3 50 24 3908
2020 Human resources 8 16 25 27 17 5 2 47 26 841
2020 Financial management 6 14 24 27 21 4 3 52 22 469
2020 Procurement 14 17 20 29 17 3 1 48 32 69
2020 Real property 6 15 26 24 17 8 4 47 24 82
2020 Information management 6 12 20 27 25 5 4 58 21 274
2020 Information technology 5 10 23 32 22 3 3 58 17 929
2020 Internal audit 7 19 20 29 15 5 5 49 29 60
2020 Evaluation 7 14 26 23 18 7 5 47 24 125
2020 Data sciences 7 9 27 32 22 3 2 56 16 178
2020 Policy 8 14 27 28 18 3 2 48 23 995
2020 Project management 8 15 25 26 19 4 2 48 25 844
2020 Other services to the public 5 11 19 25 25 9 5 58 19 2364
2020 None of the above 6 11 22 25 21 10 6 54 20 1479
2019 Client contact centre 16 20 23 18 16 4 3 36 39 3042
2019 Health care practitioners 5 12 18 23 30 10 3 60 19 157
2019 Federal regulators 15 14 18 20 22 8 3 47 33 106
2019 Compliance, inspection and enforcement 18 25 25 19 9 3 2 29 45 710
2019 Communications or public affairs 8 20 26 26 16 2 1 44 29 260
2019 Access to information and privacy 7 18 25 24 17 3 7 46 27 129
2019 Security 7 23 29 22 11 3 4 36 32 101
2019 Science and technology 5 24 21 25 21 2 2 48 31 53
2019 Legal services 8 22 14 15 19 17 6 43 39 33
2019 Administration and operations 11 20 27 21 15 3 3 39 33 3116
2019 Human resources 11 23 27 20 14 3 2 36 35 735
2019 Financial management 7 21 25 27 14 3 4 44 29 428
2019 Procurement 15 16 35 24 4 0 7 29 33 56
2019 Real property 17 17 28 15 17 5 1 35 36 68
2019 Information management 14 19 21 23 16 3 4 42 36 257
2019 Information technology 7 15 27 27 17 3 4 48 23 894
2019 Internal audit 13 23 26 24 9 2 3 35 38 77
2019 Evaluation 13 19 30 18 14 4 2 35 33 130
2019 Data sciences 7 14 24 31 20 3 2 54 22 144
2019 Policy 9 17 29 26 14 3 3 42 28 887
2019 Project management 12 20 31 21 12 3 2 35 33 765
2019 Other services to the public 10 15 24 22 19 5 5 46 28 1925
2019 None of the above 10 15 26 22 17 6 5 43 28 1335
2018 Client contact centre 16 21 25 17 14 4 4 33 40 2955
2018 Health care practitioners 10 13 22 25 20 4 6 50 25 179
2018 Federal regulators 10 24 24 22 14 1 5 38 36 100
2018 Compliance, inspection and enforcement 19 26 24 16 9 4 2 27 48 697
2018 Communications or public affairs 12 17 28 27 12 2 1 41 29 239
2018 Access to information and privacy 10 11 25 21 22 10 1 48 24 111
2018 Security 5 35 27 23 5 2 4 30 42 61
2018 Science and technology 10 21 20 17 27 0 6 47 32 29
2018 Legal services 14 25 26 8 13 5 8 25 45 28
2018 Administration and operations 13 21 29 20 12 3 3 34 36 2991
2018 Human resources 13 25 29 17 10 3 3 29 40 642
2018 Financial management 12 22 25 25 11 2 2 38 35 372
2018 Procurement 10 25 18 18 13 6 9 37 41 48
2018 Real property 12 14 34 21 8 4 6 33 29 49
2018 Materiel management 7 24 33 23 13 0 0 35 31 13
2018 Information management 13 18 25 18 19 5 2 41 33 235
2018 Information technology 7 17 28 25 15 4 4 44 26 884
2018 Internal audit 16 18 31 16 16 0 2 33 35 83
2018 Evaluation 17 22 27 18 11 4 1 30 41 99
2018 Data sciences 8 17 24 26 20 2 2 48 26 151
2018 Policy 13 20 29 23 9 3 3 34 35 754
2018 Project management 14 23 30 18 10 2 3 30 38 738
2018 Other services to the public 12 17 26 22 15 4 4 40 32 1766
2018 None of the above 13 17 26 20 15 5 5 38 33 1181

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 9 17 28 16 18 5 7 38 30 4895
2022 Health care practitioners 19 27 32 9 8 2 3 18 49 250
2022 Federal regulators 20 21 31 12 10 2 4 23 43 110
2022 Compliance, inspection and enforcement 20 26 29 11 9 3 2 21 49 1035
2022 Communications or public affairs 12 20 27 19 17 1 4 38 34 315
2022 Access to information and privacy 5 11 25 23 17 5 14 49 21 270
2022 Security 14 14 31 17 16 3 5 35 31 125
2022 Science and technology 8 19 36 18 13 0 6 33 29 45
2022 Legal services 15 10 23 25 15 4 8 46 29 45
2022 Administration and operations 12 21 32 16 12 3 4 30 36 4060
2022 Human resources 10 19 32 19 13 3 4 35 31 1040
2022 Financial management 7 14 30 22 22 2 4 46 22 445
2022 Procurement 8 17 25 24 19 2 5 46 27 100
2022 Real property 22 22 28 13 10 2 1 25 46 80
2022 Materiel management 19 18 26 21 9 4 4 33 40 25
2022 Information management 9 20 31 19 14 4 4 35 31 360
2022 Information technology 18 19 29 17 13 2 3 32 38 1075
2022 Internal audit 11 23 24 20 15 4 4 37 37 95
2022 Evaluation 13 14 36 14 14 5 4 31 29 245
2022 Data sciences 13 21 26 22 15 2 2 39 35 200
2022 Policy 13 24 30 18 11 2 2 30 38 1005
2022 Project management 13 23 33 16 11 2 2 28 37 1055
2022 Other services to the public 12 19 30 15 14 4 6 33 34 2395
2022 None of the above 12 19 27 16 15 4 6 35 35 1665
2020 Client contact centre 10 20 30 17 15 4 4 35 33 4332
2020 Health care practitioners 8 24 31 20 12 3 2 33 34 196
2020 Federal regulators 13 23 33 11 11 5 3 25 39 87
2020 Compliance, inspection and enforcement 22 25 27 14 7 4 2 22 50 850
2020 Communications or public affairs 11 22 26 22 14 4 2 38 35 264
2020 Access to information and privacy 6 12 23 20 30 4 5 55 19 179
2020 Security 14 20 32 20 10 3 2 31 35 105
2020 Science and technology 24 27 11 14 12 8 4 29 59 25
2020 Legal services 5 14 28 24 23 3 2 50 20 40
2020 Administration and operations 12 20 34 18 12 2 2 31 34 3921
2020 Human resources 10 21 33 18 13 3 1 33 32 840
2020 Financial management 6 15 34 25 16 2 3 42 22 469
2020 Procurement 8 16 37 24 7 4 3 34 26 70
2020 Real property 8 27 33 13 11 3 5 26 39 84
2020 Information management 11 15 31 19 19 2 2 40 27 275
2020 Information technology 15 22 31 18 11 2 1 30 38 930
2020 Internal audit 5 15 39 26 13 2 0 40 20 61
2020 Evaluation 12 20 34 17 10 4 3 29 34 125
2020 Data sciences 7 22 36 19 12 2 3 32 30 179
2020 Policy 12 21 34 21 8 2 1 30 35 1000
2020 Project management 16 24 31 17 9 2 1 27 41 851
2020 Other services to the public 11 18 31 19 14 4 3 35 32 2370
2020 None of the above 12 18 31 18 13 4 4 34 33 1481
2019 Client contact centre 13 23 32 16 10 3 3 28 38 3046
2019 Health care practitioners 29 26 23 8 9 3 1 19 58 161
2019 Federal regulators 19 22 30 11 13 2 2 26 43 106
2019 Compliance, inspection and enforcement 24 25 31 11 6 2 1 17 51 710
2019 Communications or public affairs 14 19 35 20 9 1 2 30 34 264
2019 Access to information and privacy 7 14 33 16 22 3 5 42 22 129
2019 Security 15 22 36 15 6 3 3 23 39 101
2019 Science and technology 19 26 34 13 7 2 0 20 45 54
2019 Legal services 9 15 29 23 12 8 3 40 28 30
2019 Administration and operations 15 24 33 15 9 2 2 25 40 3136
2019 Human resources 14 22 35 16 10 3 1 26 37 736
2019 Financial management 9 18 37 21 11 2 3 33 28 427
2019 Procurement 14 24 34 17 7 0 5 25 40 57
2019 Real property 14 37 27 13 4 4 1 18 53 69
2019 Information management 17 22 31 15 13 1 2 29 40 258
2019 Information technology 15 24 29 17 10 3 2 28 41 895
2019 Internal audit 10 29 32 19 5 0 5 25 41 77
2019 Evaluation 18 23 28 16 10 4 1 27 44 130
2019 Data sciences 12 20 34 19 8 4 2 29 34 145
2019 Policy 16 25 31 16 7 2 3 24 44 886
2019 Project management 21 25 30 15 6 1 1 22 47 769
2019 Other services to the public 14 20 30 18 12 3 3 32 36 1921
2019 None of the above 13 23 28 16 12 4 4 31 39 1340
2018 Client contact centre 14 24 33 14 9 3 3 25 40 2971
2018 Health care practitioners 27 24 21 15 8 2 2 24 54 182
2018 Federal regulators 18 27 30 15 9 1 1 24 45 100
2018 Compliance, inspection and enforcement 26 29 28 8 6 2 1 15 57 698
2018 Communications or public affairs 22 22 33 13 7 2 1 20 46 243
2018 Access to information and privacy 6 14 32 17 24 5 3 44 21 110
2018 Security 18 23 28 14 12 2 4 28 43 61
2018 Science and technology 7 31 30 10 13 3 6 25 42 29
2018 Legal services 7 21 28 20 16 5 4 39 31 28
2018 Administration and operations 16 26 32 14 8 2 2 23 44 3008
2018 Human resources 15 27 33 14 7 2 2 22 43 645
2018 Financial management 11 20 35 24 7 2 1 32 32 375
2018 Procurement 8 17 37 18 11 6 2 32 27 48
2018 Real property 12 29 36 13 6 2 2 20 43 50
2018 Materiel management 17 23 31 17 13 0 0 29 39 13
2018 Information management 16 19 30 14 14 3 3 31 37 239
2018 Information technology 19 24 29 15 7 2 3 23 46 883
2018 Internal audit 15 20 39 12 11 0 2 24 36 83
2018 Evaluation 17 28 27 17 7 3 0 25 47 99
2018 Data sciences 20 15 29 18 12 4 3 32 37 154
2018 Policy 22 26 28 15 4 2 3 20 50 761
2018 Project management 23 28 28 13 5 2 1 19 52 741
2018 Other services to the public 17 22 31 14 10 2 3 25 42 1782
2018 None of the above 17 22 28 16 11 4 3 29 41 1191

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 12 30 24 21 2 6 50 18 4910
2022 Health care practitioners 3 12 42 26 14 1 2 42 15 250
2022 Federal regulators 12 16 33 19 15 2 2 36 29 110
2022 Compliance, inspection and enforcement 7 15 34 26 14 1 2 42 23 1030
2022 Communications or public affairs 3 10 33 27 23 0 4 52 14 315
2022 Access to information and privacy 4 12 32 26 17 1 8 48 18 270
2022 Security 4 10 36 19 28 1 2 48 14 125
2022 Science and technology 2 2 32 34 25 0 6 62 4 45
2022 Legal services 9 9 28 20 29 0 5 52 19 45
2022 Administration and operations 7 16 34 24 16 1 3 41 23 4065
2022 Human resources 5 11 32 28 21 1 3 51 16 1040
2022 Financial management 3 12 29 29 22 0 3 54 16 445
2022 Procurement 0 13 26 43 14 0 5 59 14 100
2022 Real property 0 6 38 27 24 1 4 54 6 80
2022 Materiel management 7 13 27 38 14 0 0 53 20 25
2022 Information management 5 12 31 30 18 1 4 50 17 360
2022 Information technology 3 7 30 31 25 1 3 58 11 1075
2022 Internal audit 3 18 27 24 24 2 2 50 22 95
2022 Evaluation 6 17 29 23 21 2 2 46 24 250
2022 Data sciences 6 12 34 27 18 0 3 46 19 200
2022 Policy 4 13 35 27 19 1 1 46 18 1005
2022 Project management 5 14 32 28 20 0 2 48 19 1055
2022 Other services to the public 9 16 34 21 15 1 4 39 26 2395
2022 None of the above 7 15 34 23 17 1 4 42 22 1665
2020 Client contact centre 6 18 36 24 13 1 2 39 24 4351
2020 Health care practitioners 4 16 45 24 10 1 1 35 20 197
2020 Federal regulators 4 24 44 17 8 1 1 26 29 88
2020 Compliance, inspection and enforcement 7 19 40 23 10 1 0 33 26 852
2020 Communications or public affairs 7 20 36 21 15 1 0 36 27 266
2020 Access to information and privacy 8 13 36 20 19 1 2 40 22 180
2020 Security 5 17 35 26 17 0 1 43 22 105
2020 Science and technology 11 23 23 19 20 0 4 41 35 25
2020 Legal services 2 10 37 25 21 0 5 48 13 41
2020 Administration and operations 7 18 38 24 11 1 1 36 25 3927
2020 Human resources 8 18 38 22 12 1 1 35 27 844
2020 Financial management 4 15 34 28 17 0 2 46 20 471
2020 Procurement 9 18 41 18 11 0 3 29 28 70
2020 Real property 1 8 50 26 12 1 2 39 10 84
2020 Information management 4 13 34 30 16 1 1 47 18 275
2020 Information technology 4 12 32 33 17 1 1 51 17 933
2020 Internal audit 1 16 49 24 9 0 0 33 18 61
2020 Evaluation 6 16 47 23 7 1 1 30 22 123
2020 Data sciences 7 20 38 25 9 1 1 34 27 179
2020 Policy 8 21 41 20 9 0 0 29 30 1001
2020 Project management 8 20 36 24 10 0 1 35 28 853
2020 Other services to the public 7 19 38 22 13 1 1 36 26 2382
2020 None of the above 8 16 38 22 13 1 2 36 25 1483
2019 Client contact centre 11 23 36 18 9 1 2 28 35 3053
2019 Health care practitioners 12 17 36 20 14 1 1 34 29 162
2019 Federal regulators 9 21 31 26 9 2 2 37 31 106
2019 Compliance, inspection and enforcement 11 24 36 20 8 0 1 28 35 712
2019 Communications or public affairs 8 25 37 20 9 1 0 30 33 262
2019 Access to information and privacy 9 16 29 26 14 2 4 43 27 130
2019 Security 5 27 27 27 8 2 4 37 34 101
2019 Science and technology 9 22 24 30 11 4 0 43 32 54
2019 Legal services 11 5 39 11 28 3 3 41 17 33
2019 Administration and operations 11 23 35 20 9 0 1 30 35 3141
2019 Human resources 10 21 32 22 12 1 1 35 32 737
2019 Financial management 7 15 35 26 14 1 2 41 22 428
2019 Procurement 8 14 38 28 9 0 4 38 23 57
2019 Real property 14 23 32 17 10 1 3 28 38 69
2019 Information management 12 15 35 21 14 0 2 36 28 258
2019 Information technology 7 15 33 28 16 1 2 44 22 896
2019 Internal audit 6 17 42 22 13 0 0 35 23 76
2019 Evaluation 11 18 32 24 11 2 1 37 30 129
2019 Data sciences 12 20 28 24 10 3 2 37 34 145
2019 Policy 12 23 34 21 8 1 2 30 35 889
2019 Project management 12 20 32 26 9 1 1 36 32 769
2019 Other services to the public 13 21 37 18 9 1 1 28 35 1925
2019 None of the above 10 20 34 20 13 1 2 34 31 1345

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 30 37 16 9 5 3 0 69 15 4910
2022 Health care practitioners 12 28 20 23 15 2 0 41 39 250
2022 Federal regulators 22 30 16 15 13 4 0 54 29 110
2022 Compliance, inspection and enforcement 16 32 20 18 11 2 0 50 30 1035
2022 Communications or public affairs 19 36 14 17 10 3 0 57 28 315
2022 Access to information and privacy 34 39 15 7 4 1 0 74 11 270
2022 Security 26 37 14 10 13 1 0 63 23 125
2022 Science and technology 10 41 12 23 12 2 0 52 36 45
2022 Legal services 22 28 19 20 6 5 0 52 28 45
2022 Administration and operations 21 35 17 16 9 2 0 57 26 4060
2022 Human resources 22 41 14 14 5 3 0 65 20 1040
2022 Financial management 27 43 15 8 3 2 0 72 12 445
2022 Procurement 26 33 18 11 5 3 2 63 18 100
2022 Real property 15 41 17 17 8 2 0 57 25 80
2022 Materiel management 32 20 18 20 10 0 0 52 30 25
2022 Information management 21 36 19 15 7 1 1 58 23 360
2022 Information technology 20 35 21 13 8 2 0 57 21 1075
2022 Internal audit 21 27 26 14 8 5 0 50 23 95
2022 Evaluation 17 33 17 21 8 4 0 52 31 245
2022 Data sciences 22 28 18 17 13 2 0 51 31 200
2022 Policy 14 29 16 22 15 3 0 44 39 1005
2022 Project management 19 35 16 19 10 2 0 55 29 1055
2022 Other services to the public 24 32 17 15 10 3 0 58 25 2400
2022 None of the above 22 32 17 15 9 4 0 57 25 1670
2020 Client contact centre 29 38 15 10 4 4 0 69 15 4318
2020 Health care practitioners 20 43 13 16 4 3 1 65 21 196
2020 Federal regulators 25 36 20 11 6 2 0 62 18 87
2020 Compliance, inspection and enforcement 15 34 20 20 8 2 0 51 29 848
2020 Communications or public affairs 25 45 13 8 5 4 0 73 14 264
2020 Access to information and privacy 36 39 13 5 4 4 0 78 9 177
2020 Security 23 42 20 13 3 0 0 65 16 106
2020 Science and technology 24 18 22 16 16 4 0 44 33 25
2020 Legal services 25 35 22 9 2 7 0 64 12 42
2020 Administration and operations 24 40 17 12 5 2 0 65 17 3915
2020 Human resources 30 40 16 9 2 3 0 71 12 837
2020 Financial management 32 41 15 7 2 2 0 74 10 469
2020 Procurement 28 37 15 16 3 0 2 65 19 70
2020 Real property 24 37 24 12 3 0 1 61 15 84
2020 Information management 32 38 15 10 4 1 0 71 14 273
2020 Information technology 21 40 19 12 5 3 0 63 17 925
2020 Internal audit 23 40 16 15 5 2 0 64 20 60
2020 Evaluation 21 39 19 14 2 5 1 64 16 125
2020 Data sciences 21 39 18 13 4 5 0 63 18 179
2020 Policy 21 38 18 14 5 4 0 61 20 993
2020 Project management 23 38 17 14 5 2 0 63 20 847
2020 Other services to the public 26 37 16 12 6 2 0 65 19 2370
2020 None of the above 23 38 16 14 6 3 1 63 20 1479
2019 Client contact centre 19 37 20 14 7 3 0 58 22 3047
2019 Health care practitioners 8 23 12 28 28 1 0 32 56 161
2019 Federal regulators 14 32 24 20 10 1 0 46 30 106
2019 Compliance, inspection and enforcement 11 33 22 22 10 2 0 45 32 705
2019 Communications or public affairs 15 45 16 12 4 6 1 65 18 261
2019 Access to information and privacy 27 32 22 11 6 2 1 61 17 128
2019 Security 17 35 21 18 6 3 0 54 25 100
2019 Science and technology 18 33 18 11 13 5 2 55 26 55
2019 Legal services 8 43 16 12 11 10 0 57 26 32
2019 Administration and operations 16 35 22 17 8 2 0 52 25 3124
2019 Human resources 18 38 22 13 4 3 0 59 18 742
2019 Financial management 19 45 20 11 4 2 0 65 15 428
2019 Procurement 19 46 15 14 2 4 2 68 16 57
2019 Real property 10 41 21 19 7 1 0 52 27 68
2019 Information management 20 36 19 18 6 1 0 57 24 257
2019 Information technology 19 37 23 12 6 2 0 58 18 894
2019 Internal audit 17 37 15 18 9 4 0 57 28 76
2019 Evaluation 12 37 16 15 7 12 1 56 26 131
2019 Data sciences 17 37 21 12 7 4 1 57 20 143
2019 Policy 15 34 22 17 7 5 1 52 25 882
2019 Project management 12 36 21 20 9 3 0 49 30 765
2019 Other services to the public 15 35 19 19 10 2 0 51 29 1916
2019 None of the above 16 34 20 17 8 3 1 53 26 1344

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 63 23 6 3 2 2 1 89 5 4905
2022 Health care practitioners 51 25 12 6 2 4 0 79 8 250
2022 Federal regulators 61 19 7 5 6 2 0 82 11 110
2022 Compliance, inspection and enforcement 55 27 8 4 3 2 0 85 7 1035
2022 Communications or public affairs 59 25 6 7 2 0 0 85 9 315
2022 Access to information and privacy 62 22 7 4 1 2 0 87 6 270
2022 Security 60 25 6 5 2 1 1 87 7 125
2022 Science and technology 63 27 3 0 0 2 4 97 0 45
2022 Legal services 46 29 12 4 9 0 0 75 12 45
2022 Administration and operations 57 26 8 4 3 2 0 85 8 4060
2022 Human resources 66 23 5 3 2 1 0 90 5 1040
2022 Financial management 67 21 6 3 2 1 0 89 5 445
2022 Procurement 60 21 8 6 4 1 0 82 10 100
2022 Real property 55 30 8 5 1 0 0 85 7 80
2022 Materiel management 64 15 11 7 4 0 0 79 10 25
2022 Information management 58 27 7 4 2 2 0 87 6 360
2022 Information technology 65 23 4 3 3 1 0 89 6 1075
2022 Internal audit 58 30 6 5 0 1 0 89 5 95
2022 Evaluation 58 27 7 3 3 2 0 87 6 250
2022 Data sciences 60 27 5 4 2 2 0 88 6 200
2022 Policy 54 28 6 6 4 2 0 83 10 1000
2022 Project management 58 27 6 5 3 1 0 86 8 1055
2022 Other services to the public 57 22 8 5 4 3 0 82 9 2400
2022 None of the above 57 25 7 5 4 2 1 85 8 1670
2020 Client contact centre 56 25 8 5 3 3 1 84 8 4346
2020 Health care practitioners 52 25 8 7 4 4 0 80 11 197
2020 Federal regulators 46 19 11 10 9 5 0 68 20 89
2020 Compliance, inspection and enforcement 45 32 10 6 4 4 0 80 10 851
2020 Communications or public affairs 55 29 5 7 3 0 0 85 10 266
2020 Access to information and privacy 61 20 8 6 2 2 1 83 9 179
2020 Security 55 25 9 7 4 0 0 80 11 106
2020 Science and technology 68 8 3 9 9 3 0 79 18 24
2020 Legal services 54 27 9 7 2 0 0 82 9 42
2020 Administration and operations 52 27 9 6 4 2 0 81 10 3929
2020 Human resources 61 25 5 5 3 1 0 87 8 846
2020 Financial management 58 26 6 5 2 2 0 86 8 469
2020 Procurement 63 21 5 7 5 0 0 84 12 69
2020 Real property 53 28 12 4 2 1 0 82 6 83
2020 Information management 53 29 6 7 3 2 0 83 10 276
2020 Information technology 62 24 7 4 2 1 0 87 6 931
2020 Internal audit 49 31 9 6 5 0 0 80 11 60
2020 Evaluation 49 31 7 9 2 0 0 81 12 125
2020 Data sciences 53 27 7 9 3 1 0 80 13 176
2020 Policy 53 28 6 8 4 1 0 82 12 998
2020 Project management 56 28 6 5 3 1 0 85 8 855
2020 Other services to the public 52 24 9 6 5 3 1 79 11 2378
2020 None of the above 47 28 10 6 5 3 1 79 11 1493
2019 Client contact centre 50 29 8 7 5 1 0 80 12 3047
2019 Health care practitioners 48 23 11 8 9 1 0 72 17 162
2019 Federal regulators 36 27 16 12 9 1 0 63 21 104
2019 Compliance, inspection and enforcement 39 35 9 8 7 2 0 76 15 711
2019 Communications or public affairs 55 26 5 9 4 1 0 82 13 264
2019 Access to information and privacy 45 29 11 8 7 0 0 74 15 132
2019 Security 45 31 13 4 6 1 0 76 11 100
2019 Science and technology 52 35 9 2 0 2 0 89 2 54
2019 Legal services 45 25 16 6 9 0 0 70 14 32
2019 Administration and operations 46 30 9 8 6 1 0 77 14 3134
2019 Human resources 51 30 6 7 5 1 0 82 12 737
2019 Financial management 52 27 8 6 6 1 0 80 11 424
2019 Procurement 65 16 9 9 0 2 0 82 9 57
2019 Real property 50 29 11 3 8 0 0 78 11 69
2019 Information management 45 33 7 11 4 0 0 78 15 255
2019 Information technology 60 26 7 4 2 1 0 87 7 896
2019 Internal audit 48 32 6 9 5 0 0 80 14 77
2019 Evaluation 43 33 5 13 5 2 0 77 18 131
2019 Data sciences 50 28 7 9 5 1 0 79 14 144
2019 Policy 53 27 7 7 5 1 0 81 12 887
2019 Project management 46 29 7 9 7 1 0 77 16 765
2019 Other services to the public 45 29 10 8 6 2 0 75 14 1920
2019 None of the above 44 27 11 9 7 2 0 72 17 1347
2018 Client contact centre 46 32 8 8 4 1 0 79 12 2961
2018 Health care practitioners 31 39 9 12 7 2 1 71 19 179
2018 Federal regulators 37 28 12 15 7 1 0 66 22 101
2018 Compliance, inspection and enforcement 36 34 11 9 8 2 0 72 17 698
2018 Communications or public affairs 47 32 7 9 5 0 0 79 14 242
2018 Access to information and privacy 49 30 9 5 4 4 0 82 10 111
2018 Security 45 31 8 10 5 0 0 77 15 60
2018 Science and technology 37 28 17 14 0 4 0 68 15 28
2018 Legal services 10 45 19 5 14 7 0 60 20 28
2018 Administration and operations 40 33 10 9 6 1 0 75 15 3002
2018 Human resources 51 29 8 8 3 1 0 80 11 643
2018 Financial management 46 33 6 9 5 1 0 80 14 373
2018 Procurement 42 41 7 4 4 0 2 85 9 48
2018 Real property 50 38 10 2 0 0 0 88 2 49
2018 Materiel management 27 23 18 24 8 0 0 50 32 12
2018 Information management 42 36 7 8 6 1 0 79 14 236
2018 Information technology 52 32 7 5 4 1 0 85 8 880
2018 Internal audit 43 31 12 9 3 0 1 75 13 84
2018 Evaluation 43 27 14 11 5 0 0 70 16 99
2018 Data sciences 51 26 10 7 4 2 0 79 12 153
2018 Policy 46 29 9 11 5 1 0 75 16 761
2018 Project management 45 30 7 10 6 2 0 76 16 737
2018 Other services to the public 36 30 12 11 9 1 0 68 20 1771
2018 None of the above 39 28 11 10 8 2 0 70 19 1179

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 69 24 3 2 1 1 0 94 3 4910
2022 Health care practitioners 56 31 6 5 2 1 0 87 7 250
2022 Federal regulators 61 24 7 2 6 0 0 85 8 110
2022 Compliance, inspection and enforcement 61 28 6 3 1 1 0 90 5 1035
2022 Communications or public affairs 63 27 6 3 1 0 0 90 4 315
2022 Access to information and privacy 63 26 5 4 2 0 0 90 5 270
2022 Security 63 24 7 3 3 0 0 87 6 125
2022 Science and technology 71 27 0 0 0 0 2 100 0 45
2022 Legal services 55 27 9 10 0 0 0 81 10 45
2022 Administration and operations 62 28 5 4 1 0 0 91 5 4060
2022 Human resources 73 22 2 1 1 0 0 95 2 1040
2022 Financial management 70 24 3 2 1 0 0 93 3 445
2022 Procurement 65 25 5 3 1 0 0 91 4 100
2022 Real property 59 33 2 3 2 0 0 92 5 80
2022 Materiel management 55 30 11 4 0 0 0 85 4 25
2022 Information management 61 28 4 5 2 1 0 90 7 360
2022 Information technology 70 24 3 2 1 0 0 94 3 1075
2022 Internal audit 63 31 2 4 0 0 0 94 4 95
2022 Evaluation 65 26 4 3 1 0 0 92 5 250
2022 Data sciences 68 25 2 1 2 1 0 95 4 200
2022 Policy 65 25 4 4 2 1 0 91 6 1005
2022 Project management 64 28 4 3 1 0 0 93 4 1055
2022 Other services to the public 62 25 6 4 2 1 0 88 6 2400
2022 None of the above 62 26 5 4 2 1 1 89 6 1670
2020 Client contact centre 60 28 5 3 1 1 1 90 4 4331
2020 Health care practitioners 57 29 4 6 2 1 1 87 8 197
2020 Federal regulators 46 34 9 5 6 1 0 81 10 89
2020 Compliance, inspection and enforcement 50 37 5 5 2 1 0 88 7 850
2020 Communications or public affairs 62 29 4 3 2 0 0 91 5 265
2020 Access to information and privacy 62 24 9 2 2 1 1 87 4 180
2020 Security 63 29 4 4 1 0 0 91 5 106
2020 Science and technology 65 27 0 8 0 0 0 92 8 25
2020 Legal services 64 29 5 2 0 0 0 93 2 42
2020 Administration and operations 56 31 6 5 2 1 0 87 7 3920
2020 Human resources 64 27 4 3 1 0 0 92 4 843
2020 Financial management 63 27 4 4 1 1 0 91 5 471
2020 Procurement 69 27 3 1 0 0 0 96 1 70
2020 Real property 52 34 6 7 0 1 0 87 7 84
2020 Information management 62 28 4 3 3 0 0 90 6 274
2020 Information technology 68 25 4 2 1 0 0 93 3 927
2020 Internal audit 61 32 2 3 2 0 0 94 5 61
2020 Evaluation 57 33 4 4 2 0 1 91 5 123
2020 Data sciences 55 29 8 7 1 0 0 84 8 178
2020 Policy 64 24 5 4 2 0 0 89 6 993
2020 Project management 65 25 5 3 1 0 0 91 4 849
2020 Other services to the public 55 30 6 5 2 1 1 87 7 2373
2020 None of the above 56 28 6 5 2 2 1 87 8 1482
2019 Client contact centre 51 34 7 5 3 0 0 85 8 3050
2019 Health care practitioners 43 36 9 8 4 0 0 80 12 161
2019 Federal regulators 37 34 12 14 3 0 0 71 17 106
2019 Compliance, inspection and enforcement 41 39 9 8 2 0 0 81 10 711
2019 Communications or public affairs 59 27 6 6 1 0 0 87 7 263
2019 Access to information and privacy 52 28 9 7 5 0 0 80 11 132
2019 Security 52 34 6 5 2 0 0 86 7 99
2019 Science and technology 64 22 11 2 0 2 0 87 2 55
2019 Legal services 36 39 16 6 3 0 0 75 9 31
2019 Administration and operations 47 35 8 7 4 0 0 82 10 3132
2019 Human resources 57 31 6 4 2 0 0 88 7 738
2019 Financial management 54 33 5 5 3 0 0 87 8 428
2019 Procurement 56 28 5 10 0 0 0 84 10 57
2019 Real property 42 39 8 7 4 0 0 81 11 68
2019 Information management 47 37 5 8 2 0 0 85 10 254
2019 Information technology 63 29 5 3 1 0 0 92 4 897
2019 Internal audit 51 36 8 3 3 0 0 87 5 77
2019 Evaluation 48 32 6 11 3 0 0 80 14 130
2019 Data sciences 57 25 6 10 3 0 0 82 12 145
2019 Policy 58 29 4 6 3 0 0 87 8 887
2019 Project management 53 30 7 6 3 0 0 83 9 766
2019 Other services to the public 45 35 8 9 3 0 0 80 12 1917
2019 None of the above 48 32 7 9 4 0 0 80 13 1344
2018 Client contact centre 48 39 6 5 2 0 0 87 7 2958
2018 Health care practitioners 37 35 11 11 5 0 1 72 17 176
2018 Federal regulators 41 34 11 10 3 1 0 76 12 101
2018 Compliance, inspection and enforcement 41 42 7 5 4 0 0 83 9 699
2018 Communications or public affairs 57 29 5 7 2 0 0 86 9 243
2018 Access to information and privacy 57 22 8 6 6 1 0 80 12 111
2018 Security 44 40 10 2 3 0 0 85 5 61
2018 Science and technology 36 49 11 4 0 0 0 86 4 28
2018 Legal services 30 52 11 7 0 0 0 82 7 27
2018 Administration and operations 44 39 8 7 2 0 0 83 9 3003
2018 Human resources 53 34 6 4 2 1 0 88 6 646
2018 Financial management 47 38 7 6 2 0 0 85 8 374
2018 Procurement 42 48 6 2 2 0 0 90 4 48
2018 Real property 53 36 8 2 0 0 0 90 2 48
2018 Materiel management 41 27 17 15 0 0 0 69 15 13
2018 Information management 49 35 7 4 5 0 0 84 9 238
2018 Information technology 58 31 6 3 2 0 0 89 5 879
2018 Internal audit 40 45 7 5 2 0 1 86 7 84
2018 Evaluation 47 35 10 6 2 0 0 82 8 99
2018 Data sciences 58 27 6 8 1 1 0 85 9 154
2018 Policy 53 31 5 7 3 0 0 85 10 759
2018 Project management 50 35 7 5 3 0 0 85 8 739
2018 Other services to the public 41 37 10 8 4 0 0 78 12 1767
2018 None of the above 45 35 9 6 4 0 0 80 11 1192

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 29 11 2 2 4 2 84 4 4910
2022 Health care practitioners 45 31 16 3 2 2 1 78 5 250
2022 Federal regulators 52 27 15 5 2 0 0 79 7 110
2022 Compliance, inspection and enforcement 46 34 11 3 2 2 1 83 6 1035
2022 Communications or public affairs 58 29 8 4 0 1 1 88 4 315
2022 Access to information and privacy 49 30 13 4 1 3 1 82 5 270
2022 Security 51 31 10 5 3 0 0 82 8 125
2022 Science and technology 52 37 6 3 0 2 0 91 3 45
2022 Legal services 45 30 17 4 4 0 0 74 9 45
2022 Administration and operations 49 32 11 3 2 2 1 84 5 4060
2022 Human resources 59 29 7 2 1 2 0 90 3 1040
2022 Financial management 58 31 6 3 1 0 0 90 4 445
2022 Procurement 53 34 8 1 3 1 0 88 4 100
2022 Real property 52 39 5 1 2 0 0 91 3 80
2022 Materiel management 42 41 6 0 4 7 0 89 4 25
2022 Information management 50 35 6 5 2 2 1 87 7 360
2022 Information technology 61 28 6 2 1 1 0 90 4 1075
2022 Internal audit 48 34 13 1 0 3 0 85 1 95
2022 Evaluation 49 31 10 4 2 2 1 83 7 250
2022 Data sciences 57 32 5 4 1 2 0 90 5 200
2022 Policy 54 33 7 3 2 2 0 88 5 1005
2022 Project management 55 30 8 4 1 1 0 87 5 1055
2022 Other services to the public 47 28 13 4 2 5 1 80 6 2400
2022 None of the above 49 29 11 4 2 3 1 82 6 1670
2020 Client contact centre 43 31 14 4 2 4 3 80 5 4328
2020 Health care practitioners 40 40 9 4 1 5 1 84 6 195
2020 Federal regulators 45 26 18 6 5 1 0 72 10 89
2020 Compliance, inspection and enforcement 37 39 15 3 2 4 1 80 5 846
2020 Communications or public affairs 55 31 7 4 2 1 0 86 6 263
2020 Access to information and privacy 50 27 14 3 2 2 2 80 5 176
2020 Security 50 33 9 3 2 2 0 86 5 106
2020 Science and technology 60 25 7 0 7 0 0 85 7 25
2020 Legal services 54 33 11 2 0 0 0 86 2 41
2020 Administration and operations 45 33 13 4 2 3 1 81 6 3897
2020 Human resources 52 33 8 3 2 1 1 87 5 840
2020 Financial management 50 34 9 3 2 2 0 86 4 468
2020 Procurement 58 30 7 1 3 0 0 88 4 70
2020 Real property 53 37 6 2 0 1 0 91 2 81
2020 Information management 48 32 9 6 2 2 0 82 8 272
2020 Information technology 57 32 6 2 2 1 0 90 4 929
2020 Internal audit 49 33 10 3 3 1 0 84 7 61
2020 Evaluation 45 36 9 5 2 2 1 84 7 125
2020 Data sciences 49 38 6 6 1 0 1 87 7 178
2020 Policy 54 32 7 3 2 1 0 87 5 985
2020 Project management 54 32 8 3 1 2 0 88 4 851
2020 Other services to the public 43 30 15 5 2 4 2 77 7 2370
2020 None of the above 39 33 14 4 4 5 2 77 8 1480
2019 Client contact centre 37 36 16 5 2 2 1 76 8 3061
2019 Health care practitioners 35 39 14 7 3 1 0 76 10 163
2019 Federal regulators 35 33 18 8 4 1 2 70 12 105
2019 Compliance, inspection and enforcement 34 39 17 5 2 3 0 75 7 708
2019 Communications or public affairs 54 28 8 7 1 1 1 83 9 262
2019 Access to information and privacy 40 33 16 9 1 0 1 74 10 132
2019 Security 50 29 15 5 0 0 1 79 5 100
2019 Science and technology 51 23 14 6 0 4 2 79 6 55
2019 Legal services 40 34 11 3 6 4 3 79 9 33
2019 Administration and operations 38 37 15 5 3 1 0 76 8 3140
2019 Human resources 46 36 10 4 3 1 0 82 7 738
2019 Financial management 45 37 10 4 3 1 0 83 7 429
2019 Procurement 56 24 14 3 0 2 2 82 4 57
2019 Real property 39 45 11 3 1 1 0 85 4 69
2019 Information management 40 37 11 7 2 2 0 79 9 258
2019 Information technology 52 35 9 2 1 1 0 88 3 894
2019 Internal audit 37 37 21 4 1 0 0 74 5 77
2019 Evaluation 36 36 14 8 3 2 1 74 11 130
2019 Data sciences 56 30 6 7 1 1 0 86 8 145
2019 Policy 54 32 9 2 2 1 0 87 4 888
2019 Project management 44 36 10 6 3 1 0 81 9 766
2019 Other services to the public 35 35 17 5 4 3 1 73 10 1928
2019 None of the above 37 34 16 6 4 2 1 73 10 1347
2018 Client contact centre 32 40 17 5 2 3 1 75 8 2967
2018 Health care practitioners 27 42 22 4 3 2 0 70 7 179
2018 Federal regulators 38 38 15 3 2 4 0 79 5 100
2018 Compliance, inspection and enforcement 30 43 16 5 3 3 0 76 7 701
2018 Communications or public affairs 46 39 8 5 1 1 0 86 6 245
2018 Access to information and privacy 41 35 11 4 2 5 1 81 7 111
2018 Security 36 40 10 7 4 0 4 79 11 61
2018 Science and technology 35 43 19 4 0 0 0 77 4 28
2018 Legal services 28 51 8 5 0 8 0 86 5 28
2018 Administration and operations 34 40 16 5 2 2 1 76 8 3015
2018 Human resources 43 38 11 4 1 1 1 83 5 645
2018 Financial management 41 41 9 4 3 2 1 84 7 373
2018 Procurement 38 43 13 4 2 0 0 81 7 48
2018 Real property 50 34 10 4 0 2 0 86 4 50
2018 Materiel management 32 22 34 7 0 5 0 57 8 13
2018 Information management 42 39 10 4 4 2 0 82 7 238
2018 Information technology 48 37 8 4 2 1 0 86 6 880
2018 Internal audit 34 41 14 6 1 1 3 78 7 84
2018 Evaluation 38 38 13 5 3 3 0 78 8 99
2018 Data sciences 50 32 9 6 1 1 1 85 6 154
2018 Policy 48 35 9 5 2 1 0 84 7 760
2018 Project management 43 38 10 4 3 2 0 83 7 741
2018 Other services to the public 30 38 18 7 3 3 1 71 10 1774
2018 None of the above 33 36 17 5 4 4 1 72 10 1191

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 49 32 10 4 3 3 0 84 7 4910
2022 Health care practitioners 33 37 15 9 3 1 0 72 13 250
2022 Federal regulators 40 37 9 4 7 3 0 79 11 110
2022 Compliance, inspection and enforcement 38 36 12 7 5 3 0 76 12 1035
2022 Communications or public affairs 42 36 11 5 1 4 0 82 6 315
2022 Access to information and privacy 56 29 8 2 3 2 0 86 5 270
2022 Security 45 31 9 5 6 3 0 79 12 125
2022 Science and technology 41 34 9 0 7 7 2 83 7 45
2022 Legal services 34 43 13 7 2 2 0 78 9 45
2022 Administration and operations 43 35 10 5 4 2 0 79 10 4060
2022 Human resources 48 38 7 4 3 1 0 87 6 1040
2022 Financial management 51 32 11 3 1 1 0 85 4 445
2022 Procurement 56 34 5 3 1 1 0 91 4 100
2022 Real property 46 38 6 2 2 5 0 89 5 80
2022 Materiel management 47 25 8 11 0 9 0 79 12 25
2022 Information management 41 35 11 4 6 4 0 79 10 360
2022 Information technology 48 33 10 4 3 3 0 83 7 1075
2022 Internal audit 34 46 15 1 1 3 0 83 2 95
2022 Evaluation 37 44 9 4 3 2 0 83 7 250
2022 Data sciences 39 37 7 9 7 1 0 77 16 200
2022 Policy 35 38 11 10 5 2 0 73 15 1005
2022 Project management 42 37 10 6 4 1 0 80 10 1055
2022 Other services to the public 43 31 12 6 5 3 0 77 11 2400
2022 None of the above 43 33 11 5 4 4 0 79 10 1670
2020 Client contact centre 44 35 11 5 2 3 0 81 7 4333
2020 Health care practitioners 39 38 12 6 2 3 1 80 8 193
2020 Federal regulators 43 33 10 6 4 5 0 79 11 89
2020 Compliance, inspection and enforcement 30 42 14 7 3 4 0 75 10 847
2020 Communications or public affairs 47 35 10 4 4 1 0 82 8 264
2020 Access to information and privacy 51 33 7 4 3 1 0 85 7 178
2020 Security 48 29 13 7 1 2 0 79 8 102
2020 Science and technology 46 31 4 12 0 7 0 83 13 25
2020 Legal services 43 33 14 0 2 8 0 82 3 42
2020 Administration and operations 41 36 11 6 3 2 0 80 9 3916
2020 Human resources 46 36 9 6 2 2 0 83 8 845
2020 Financial management 49 38 7 3 2 1 0 88 6 472
2020 Procurement 49 33 12 3 1 1 0 83 4 70
2020 Real property 48 43 5 2 0 1 1 93 2 84
2020 Information management 49 35 7 6 1 1 0 85 7 276
2020 Information technology 48 35 11 2 2 2 0 85 4 930
2020 Internal audit 45 35 10 7 2 2 0 81 9 60
2020 Evaluation 37 45 9 6 2 2 0 83 8 124
2020 Data sciences 37 46 11 4 1 1 0 84 5 179
2020 Policy 35 41 11 9 3 1 0 77 12 996
2020 Project management 44 36 10 6 2 2 0 81 9 850
2020 Other services to the public 43 33 11 7 4 2 0 77 11 2372
2020 None of the above 40 37 12 5 3 3 0 80 8 1484
2019 Client contact centre 39 38 12 6 4 2 0 78 10 3033
2019 Health care practitioners 33 29 18 10 8 1 1 63 18 162
2019 Federal regulators 33 37 16 10 3 0 0 71 13 106
2019 Compliance, inspection and enforcement 30 39 15 8 5 3 0 72 13 706
2019 Communications or public affairs 39 41 11 6 1 1 0 81 8 263
2019 Access to information and privacy 46 30 14 6 4 0 0 76 10 131
2019 Security 43 39 12 2 2 2 0 84 4 99
2019 Science and technology 48 32 14 2 0 4 0 83 2 55
2019 Legal services 34 44 13 3 5 0 0 78 8 33
2019 Administration and operations 37 39 12 7 4 1 0 77 11 3132
2019 Human resources 41 37 12 5 2 1 0 80 7 739
2019 Financial management 43 37 10 4 4 2 0 81 8 427
2019 Procurement 54 31 8 4 0 3 0 88 4 56
2019 Real property 45 36 11 6 1 1 0 82 7 68
2019 Information management 41 40 11 6 1 1 0 82 8 256
2019 Information technology 46 37 9 4 1 2 0 85 5 893
2019 Internal audit 36 35 12 11 1 3 1 75 13 76
2019 Evaluation 28 41 15 8 6 2 0 71 15 131
2019 Data sciences 40 44 9 4 2 1 0 85 6 144
2019 Policy 32 42 11 9 3 2 0 76 12 888
2019 Project management 37 37 14 7 5 1 0 74 12 763
2019 Other services to the public 37 34 14 8 5 3 0 73 13 1920
2019 None of the above 36 37 14 8 4 2 0 74 12 1346
2018 Client contact centre 47 36 10 4 2 1 0 84 6 2975
2018 Health care practitioners 36 30 20 10 3 1 0 67 13 180
2018 Federal regulators 41 43 8 6 2 1 0 85 8 99
2018 Compliance, inspection and enforcement 38 38 12 5 4 3 0 78 9 696
2018 Communications or public affairs 46 41 5 6 0 1 0 88 7 245
2018 Access to information and privacy 57 27 10 2 2 2 0 86 4 111
2018 Security 47 38 10 2 3 0 0 85 5 60
2018 Science and technology 28 51 13 8 0 0 0 79 8 30
2018 Legal services 52 35 9 4 0 0 0 87 4 26
2018 Administration and operations 42 38 11 5 3 1 0 82 7 3010
2018 Human resources 45 41 8 3 2 1 0 87 5 645
2018 Financial management 45 38 10 3 3 2 0 84 6 373
2018 Procurement 48 38 11 4 0 0 0 85 4 48
2018 Real property 51 33 14 2 0 0 0 84 2 49
2018 Materiel management 41 34 15 0 0 9 0 83 0 13
2018 Information management 51 33 7 7 1 1 0 84 8 236
2018 Information technology 48 36 10 2 2 1 0 86 4 881
2018 Internal audit 48 33 9 3 4 3 0 83 7 83
2018 Evaluation 40 32 14 10 0 3 1 75 10 98
2018 Data sciences 49 32 10 6 1 3 0 83 7 152
2018 Policy 37 41 11 7 3 1 0 79 9 760
2018 Project management 44 36 11 5 3 1 0 81 8 740
2018 Other services to the public 41 35 14 6 4 1 0 77 10 1772
2018 None of the above 41 35 11 6 4 2 0 78 11 1187

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 29 8 2 1 5 1 87 4 4915
2022 Health care practitioners 41 34 14 3 2 7 0 80 5 250
2022 Federal regulators 45 33 12 4 2 4 1 81 6 110
2022 Compliance, inspection and enforcement 41 35 12 3 2 6 0 82 5 1030
2022 Communications or public affairs 40 37 8 4 2 8 1 84 7 315
2022 Access to information and privacy 52 30 9 3 2 3 1 85 5 270
2022 Security 50 24 11 3 2 8 1 83 6 125
2022 Science and technology 27 44 13 0 5 9 2 80 5 45
2022 Legal services 35 36 16 4 2 5 2 76 7 45
2022 Administration and operations 46 34 11 3 2 4 1 84 5 4065
2022 Human resources 45 36 9 2 2 5 1 86 4 1040
2022 Financial management 46 37 9 2 1 5 1 87 4 445
2022 Procurement 55 28 6 0 3 8 1 91 3 100
2022 Real property 39 36 10 3 1 9 1 84 5 80
2022 Materiel management 53 21 23 0 0 0 3 76 0 25
2022 Information management 42 36 11 3 4 6 0 82 7 360
2022 Information technology 49 30 10 2 2 7 1 86 4 1075
2022 Internal audit 42 40 8 2 1 7 0 88 4 95
2022 Evaluation 42 38 8 4 3 6 0 85 7 245
2022 Data sciences 41 39 9 4 3 3 1 83 7 200
2022 Policy 34 37 11 7 4 6 1 76 12 1005
2022 Project management 43 36 10 4 3 4 0 83 7 1055
2022 Other services to the public 47 30 11 3 2 6 1 83 6 2400
2022 None of the above 42 32 11 3 2 9 1 82 6 1670
2020 Client contact centre 48 31 11 3 1 5 1 84 5 4332
2020 Health care practitioners 48 31 12 1 2 6 1 84 3 197
2020 Federal regulators 45 34 12 3 2 3 0 81 6 89
2020 Compliance, inspection and enforcement 34 42 11 5 2 7 0 81 7 852
2020 Communications or public affairs 46 34 10 5 2 2 1 83 7 266
2020 Access to information and privacy 56 27 10 2 1 4 0 86 4 180
2020 Security 50 29 10 6 1 4 1 82 7 106
2020 Science and technology 46 46 0 4 0 4 0 96 4 25
2020 Legal services 42 22 23 0 2 10 0 72 3 42
2020 Administration and operations 45 33 12 3 2 4 0 82 6 3920
2020 Human resources 48 35 8 4 2 3 0 86 5 842
2020 Financial management 48 36 9 3 1 3 0 87 4 470
2020 Procurement 55 29 10 1 2 3 0 87 3 69
2020 Real property 42 41 12 1 2 0 1 85 4 84
2020 Information management 48 32 13 2 1 4 1 84 3 275
2020 Information technology 48 32 11 2 1 5 1 85 3 930
2020 Internal audit 52 33 8 0 0 7 0 91 0 60
2020 Evaluation 40 39 9 6 2 4 0 82 8 125
2020 Data sciences 40 38 9 4 3 6 1 83 7 177
2020 Policy 37 36 12 8 3 4 0 76 11 997
2020 Project management 44 32 13 4 2 5 0 80 6 851
2020 Other services to the public 48 29 13 4 3 3 1 80 7 2381
2020 None of the above 43 32 14 3 2 5 1 80 5 1487
2019 Client contact centre 47 34 11 3 2 3 1 83 6 3051
2019 Health care practitioners 35 34 19 6 2 2 1 72 8 161
2019 Federal regulators 43 36 10 3 5 2 1 81 9 105
2019 Compliance, inspection and enforcement 37 39 12 4 2 4 0 81 7 709
2019 Communications or public affairs 49 34 10 2 1 4 0 87 3 262
2019 Access to information and privacy 50 30 15 1 1 1 2 82 3 130
2019 Security 51 31 13 2 1 2 0 84 3 101
2019 Science and technology 43 39 9 4 2 2 2 85 6 55
2019 Legal services 30 35 16 7 3 6 3 71 11 32
2019 Administration and operations 45 36 11 4 3 2 0 82 6 3127
2019 Human resources 47 35 10 3 2 3 1 84 5 740
2019 Financial management 46 36 12 2 2 2 0 83 4 429
2019 Procurement 52 30 9 6 0 3 0 85 6 55
2019 Real property 49 36 11 4 0 0 0 85 4 68
2019 Information management 49 34 11 3 2 2 0 85 4 257
2019 Information technology 50 33 9 2 1 5 0 87 4 898
2019 Internal audit 38 38 13 4 0 6 1 82 4 76
2019 Evaluation 36 34 14 8 3 5 1 74 11 128
2019 Data sciences 43 37 13 2 3 2 1 82 5 145
2019 Policy 40 37 11 5 2 4 1 81 7 888
2019 Project management 43 33 13 5 3 3 0 78 8 763
2019 Other services to the public 45 31 14 4 4 2 1 78 8 1923
2019 None of the above 42 34 14 3 3 3 1 79 7 1344
2018 Client contact centre 47 35 11 3 2 2 0 84 5 2974
2018 Health care practitioners 37 33 21 4 3 3 0 72 7 180
2018 Federal regulators 39 45 9 0 3 4 0 88 3 100
2018 Compliance, inspection and enforcement 42 33 14 4 4 2 0 78 8 693
2018 Communications or public affairs 47 39 7 4 1 2 0 88 5 243
2018 Access to information and privacy 55 28 9 2 2 4 0 87 4 111
2018 Security 48 32 11 2 5 2 0 81 7 61
2018 Science and technology 26 48 7 8 5 7 0 80 13 30
2018 Legal services 55 28 4 4 5 5 0 87 9 28
2018 Administration and operations 43 38 11 3 2 2 0 83 5 3013
2018 Human resources 47 37 10 2 2 2 0 86 4 641
2018 Financial management 43 40 10 2 3 2 0 85 5 374
2018 Procurement 55 25 19 0 2 0 0 79 2 48
2018 Real property 36 50 12 0 0 2 0 87 0 49
2018 Materiel management 49 34 8 0 0 9 0 91 0 13
2018 Information management 52 31 8 4 1 3 0 86 6 239
2018 Information technology 47 34 12 2 2 3 0 84 4 882
2018 Internal audit 50 32 11 2 4 1 0 83 6 84
2018 Evaluation 41 34 12 4 2 5 1 81 7 98
2018 Data sciences 50 35 6 3 1 5 1 90 4 153
2018 Policy 39 38 12 4 2 3 0 81 6 759
2018 Project management 43 36 11 4 2 3 0 82 7 739
2018 Other services to the public 43 33 14 4 3 2 0 78 7 1774
2018 None of the above 43 33 14 3 3 4 1 79 7 1185

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 64 27 4 2 2 0 0 92 4 4915
2022 Health care practitioners 52 30 7 7 2 0 0 83 10 250
2022 Federal regulators 57 29 6 4 4 0 0 85 9 110
2022 Compliance, inspection and enforcement 51 35 6 4 3 0 0 86 7 1035
2022 Communications or public affairs 53 37 5 3 1 1 0 91 4 315
2022 Access to information and privacy 67 25 5 2 1 0 0 92 3 270
2022 Security 61 21 9 3 5 1 1 83 8 125
2022 Science and technology 58 29 8 2 0 2 0 89 2 45
2022 Legal services 60 25 6 7 2 0 0 85 8 45
2022 Administration and operations 56 31 6 4 3 0 0 87 7 4065
2022 Human resources 62 29 4 3 2 0 0 92 5 1040
2022 Financial management 66 26 5 2 1 0 0 91 3 445
2022 Procurement 69 22 4 1 2 0 1 92 3 100
2022 Real property 61 32 2 3 1 0 0 93 5 80
2022 Materiel management 60 21 14 4 0 0 0 81 4 25
2022 Information management 59 30 6 4 2 0 0 89 6 360
2022 Information technology 58 29 7 4 2 1 0 87 6 1075
2022 Internal audit 51 41 2 4 2 0 0 92 6 95
2022 Evaluation 56 31 5 5 2 0 0 88 7 250
2022 Data sciences 49 40 4 3 5 0 0 89 7 200
2022 Policy 45 38 6 6 4 1 0 83 10 1005
2022 Project management 53 34 6 4 2 0 0 87 7 1055
2022 Other services to the public 57 28 6 5 3 0 0 86 8 2405
2022 None of the above 55 31 7 4 3 0 0 86 7 1670
2020 Client contact centre 61 29 6 3 1 0 0 90 4 4345
2020 Health care practitioners 66 25 6 1 2 0 0 90 3 197
2020 Federal regulators 53 30 10 1 5 1 0 84 6 88
2020 Compliance, inspection and enforcement 49 36 8 5 2 0 0 85 7 854
2020 Communications or public affairs 60 31 5 1 2 0 0 91 4 267
2020 Access to information and privacy 65 25 7 1 2 1 0 90 3 177
2020 Security 64 26 6 3 2 0 0 90 4 106
2020 Science and technology 58 26 7 4 4 0 0 84 8 25
2020 Legal services 62 27 9 0 2 0 0 89 2 42
2020 Administration and operations 56 31 7 3 2 0 0 87 6 3925
2020 Human resources 61 30 5 2 1 0 0 91 4 844
2020 Financial management 62 31 4 2 1 0 0 93 3 469
2020 Procurement 64 31 4 1 0 0 0 95 1 70
2020 Real property 66 30 2 2 0 0 0 95 2 83
2020 Information management 61 29 6 2 2 0 0 91 4 274
2020 Information technology 61 28 8 2 1 0 0 89 3 928
2020 Internal audit 61 29 4 3 3 0 0 90 7 61
2020 Evaluation 59 29 6 4 1 1 0 89 5 124
2020 Data sciences 58 32 6 3 1 1 0 90 4 180
2020 Policy 54 32 8 3 2 0 0 87 5 997
2020 Project management 61 28 7 3 1 0 0 89 4 854
2020 Other services to the public 57 29 7 4 2 0 0 87 6 2382
2020 None of the above 55 30 8 4 2 1 0 86 6 1490
2019 Client contact centre 51 34 8 4 3 0 0 85 7 3054
2019 Health care practitioners 45 29 12 7 7 0 0 74 13 163
2019 Federal regulators 36 40 14 6 4 0 0 76 10 104
2019 Compliance, inspection and enforcement 40 41 10 6 3 0 0 81 9 713
2019 Communications or public affairs 57 32 7 3 2 0 0 89 4 264
2019 Access to information and privacy 54 26 15 4 1 0 0 80 5 132
2019 Security 54 36 6 3 2 0 0 90 4 101
2019 Science and technology 63 25 9 0 2 2 0 89 2 55
2019 Legal services 47 31 14 6 3 0 0 78 8 33
2019 Administration and operations 49 35 9 4 3 0 0 84 7 3140
2019 Human resources 52 35 7 4 1 0 0 88 5 738
2019 Financial management 55 32 7 3 3 0 0 87 6 428
2019 Procurement 55 35 5 5 0 0 0 90 5 56
2019 Real property 54 30 11 5 0 0 0 84 5 69
2019 Information management 54 31 9 4 2 0 0 85 6 257
2019 Information technology 56 33 7 3 1 0 0 89 4 897
2019 Internal audit 52 28 11 8 0 1 0 81 8 77
2019 Evaluation 45 38 8 3 5 1 0 84 8 131
2019 Data sciences 59 29 4 5 3 1 0 89 7 145
2019 Policy 51 35 9 3 2 0 0 87 5 890
2019 Project management 49 33 10 5 3 0 0 82 8 766
2019 Other services to the public 49 32 9 5 4 1 0 81 9 1927
2019 None of the above 50 30 9 6 3 1 0 81 9 1344
2018 Client contact centre 51 36 7 4 2 0 0 87 6 2969
2018 Health care practitioners 38 40 10 7 5 0 0 78 12 181
2018 Federal regulators 42 39 10 5 4 0 0 81 9 100
2018 Compliance, inspection and enforcement 43 39 8 6 4 0 0 82 10 696
2018 Communications or public affairs 50 38 7 4 1 0 0 88 5 245
2018 Access to information and privacy 63 29 5 2 1 1 0 93 3 110
2018 Security 46 40 8 2 5 0 0 86 6 62
2018 Science and technology 29 53 15 0 3 0 0 82 3 29
2018 Legal services 51 37 4 5 4 0 0 88 8 28
2018 Administration and operations 47 36 9 4 3 0 0 84 7 3014
2018 Human resources 54 35 6 3 2 0 0 90 5 642
2018 Financial management 52 36 8 2 2 0 0 88 4 374
2018 Procurement 52 35 11 2 0 0 0 87 2 48
2018 Real property 59 31 10 0 0 0 0 90 0 49
2018 Materiel management 39 36 17 7 0 0 0 76 7 13
2018 Information management 55 32 6 3 4 1 0 87 7 238
2018 Information technology 52 35 8 3 1 1 0 88 4 875
2018 Internal audit 52 33 8 2 5 0 0 85 7 84
2018 Evaluation 50 32 8 7 2 0 1 82 9 98
2018 Data sciences 55 31 8 4 0 1 0 88 5 152
2018 Policy 47 36 10 4 2 1 0 84 7 756
2018 Project management 50 33 10 4 3 0 0 83 7 737
2018 Other services to the public 45 34 11 5 4 0 0 79 9 1767
2018 None of the above 46 33 11 5 4 0 0 79 10 1189

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 24 12 4 5 8 5 76 10 4910
2022 Health care practitioners 35 26 15 5 5 9 6 72 11 250
2022 Federal regulators 40 23 12 7 5 6 6 71 14 110
2022 Compliance, inspection and enforcement 39 24 13 6 6 8 3 71 14 1035
2022 Communications or public affairs 49 23 8 5 3 7 5 82 9 315
2022 Access to information and privacy 42 21 14 3 4 7 8 75 8 270
2022 Security 43 22 11 3 6 9 6 76 11 125
2022 Science and technology 49 31 7 0 0 5 8 92 0 45
2022 Legal services 40 17 12 6 7 10 8 70 15 45
2022 Administration and operations 42 26 11 5 4 6 5 77 11 4065
2022 Human resources 50 23 9 4 3 8 3 82 8 1040
2022 Financial management 44 28 11 4 4 6 4 79 8 445
2022 Procurement 43 27 10 5 1 10 4 81 7 100
2022 Real property 44 30 4 5 7 2 8 82 13 80
2022 Materiel management 42 17 20 0 0 14 7 75 0 25
2022 Information management 44 25 9 4 4 10 4 80 10 360
2022 Information technology 48 20 10 4 4 8 5 79 9 1075
2022 Internal audit 31 37 8 4 6 9 5 78 12 95
2022 Evaluation 42 24 13 4 4 8 5 76 9 245
2022 Data sciences 40 28 8 6 3 9 6 80 11 200
2022 Policy 46 22 9 7 5 7 5 76 13 1005
2022 Project management 47 25 8 6 5 5 4 79 12 1055
2022 Other services to the public 41 21 12 5 5 9 6 73 12 2400
2022 None of the above 41 23 12 4 4 10 6 76 10 1670

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 25 12 5 4 8 5 76 10 4915
2022 Health care practitioners 33 26 17 8 3 9 5 68 13 250
2022 Federal regulators 38 19 16 10 6 5 5 64 18 110
2022 Compliance, inspection and enforcement 39 26 14 6 5 8 3 73 12 1035
2022 Communications or public affairs 46 25 9 5 3 8 4 81 9 315
2022 Access to information and privacy 38 25 12 4 3 8 9 77 9 270
2022 Security 43 22 12 5 5 9 6 75 11 125
2022 Science and technology 52 31 7 0 0 2 8 92 0 45
2022 Legal services 42 16 16 2 7 10 8 71 10 45
2022 Administration and operations 40 26 12 6 4 6 5 74 12 4065
2022 Human resources 49 24 10 3 3 8 4 82 7 1040
2022 Financial management 44 25 11 4 4 7 5 79 9 445
2022 Procurement 42 30 6 4 2 13 4 86 7 100
2022 Real property 50 32 2 4 5 1 6 88 10 80
2022 Materiel management 42 17 20 0 0 14 7 75 0 25
2022 Information management 39 28 9 6 3 10 5 79 11 360
2022 Information technology 47 22 11 4 4 8 5 79 9 1075
2022 Internal audit 35 32 10 4 4 11 4 79 10 95
2022 Evaluation 40 24 12 4 5 9 5 75 11 245
2022 Data sciences 39 25 9 6 4 8 8 77 12 200
2022 Policy 44 22 11 7 5 6 5 74 14 1005
2022 Project management 45 26 9 6 5 5 4 78 12 1055
2022 Other services to the public 40 22 13 6 5 9 6 72 13 2400
2022 None of the above 39 24 13 5 4 10 7 75 11 1670

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 23 13 3 2 11 1 80 5 4915
2022 Health care practitioners 30 24 24 4 1 16 1 66 6 250
2022 Federal regulators 33 27 17 5 4 12 2 69 11 110
2022 Compliance, inspection and enforcement 33 28 18 5 3 13 1 71 8 1035
2022 Communications or public affairs 30 29 21 5 3 12 1 68 9 315
2022 Access to information and privacy 47 24 11 5 2 11 1 80 7 270
2022 Security 41 23 12 5 4 12 2 75 11 125
2022 Science and technology 29 22 13 8 5 21 2 67 17 45
2022 Legal services 25 35 13 5 2 20 0 75 8 45
2022 Administration and operations 37 26 17 5 2 11 1 73 8 4065
2022 Human resources 37 28 17 4 1 12 1 74 6 1040
2022 Financial management 40 26 17 4 1 11 1 75 5 445
2022 Procurement 47 18 16 3 3 13 0 75 7 100
2022 Real property 28 23 19 9 0 19 2 65 11 80
2022 Materiel management 41 24 14 0 0 15 7 83 0 25
2022 Information management 37 27 18 3 2 11 2 73 7 360
2022 Information technology 38 25 15 4 1 15 2 76 5 1075
2022 Internal audit 38 26 14 7 2 13 0 74 10 95
2022 Evaluation 32 28 16 7 2 14 2 71 10 250
2022 Data sciences 29 27 22 5 3 14 1 65 8 200
2022 Policy 26 25 24 8 3 13 1 59 12 1005
2022 Project management 33 29 19 5 3 10 1 70 9 1055
2022 Other services to the public 39 22 16 5 3 13 2 71 10 2405
2022 None of the above 36 21 17 4 2 17 2 71 7 1670
2020 Client contact centre 43 30 13 3 2 7 1 80 6 4356
2020 Health care practitioners 41 22 22 4 2 10 1 70 6 197
2020 Federal regulators 39 30 16 7 3 6 0 73 11 89
2020 Compliance, inspection and enforcement 31 35 17 6 2 8 1 72 9 854
2020 Communications or public affairs 44 28 15 6 3 4 0 75 9 267
2020 Access to information and privacy 51 30 11 1 1 5 1 86 2 180
2020 Security 45 28 16 3 2 6 1 78 6 106
2020 Science and technology 39 24 12 0 4 20 0 80 5 25
2020 Legal services 42 18 23 2 2 12 0 69 5 42
2020 Administration and operations 39 32 15 5 3 6 1 76 8 3940
2020 Human resources 41 33 13 4 2 6 1 79 6 847
2020 Financial management 42 34 12 3 1 6 1 82 5 470
2020 Procurement 40 29 15 4 5 5 2 74 9 70
2020 Real property 32 39 17 2 0 8 2 79 3 84
2020 Information management 44 31 14 4 1 5 1 79 5 275
2020 Information technology 43 32 13 2 1 8 1 82 4 933
2020 Internal audit 49 30 10 2 0 10 0 87 2 61
2020 Evaluation 36 28 13 8 2 13 0 74 11 125
2020 Data sciences 35 38 15 5 1 5 1 78 6 180
2020 Policy 31 33 16 8 4 8 0 70 13 998
2020 Project management 40 33 14 5 2 6 0 78 8 855
2020 Other services to the public 42 28 15 4 3 5 1 76 8 2384
2020 None of the above 37 30 18 3 2 9 1 75 5 1492

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 27 8 3 3 5 2 85 7 4910
2022 Health care practitioners 40 27 12 9 3 7 2 74 13 250
2022 Federal regulators 38 29 12 6 5 5 5 75 12 110
2022 Compliance, inspection and enforcement 42 29 10 6 4 6 3 78 11 1035
2022 Communications or public affairs 47 31 6 5 4 5 3 84 10 315
2022 Access to information and privacy 50 28 9 4 2 4 3 85 6 270
2022 Security 50 22 9 2 5 9 4 82 8 125
2022 Science and technology 52 27 10 0 2 3 6 87 2 45
2022 Legal services 49 21 16 4 2 6 2 76 7 45
2022 Administration and operations 46 29 9 5 4 5 2 81 10 4060
2022 Human resources 49 29 7 3 3 5 3 85 6 1040
2022 Financial management 47 29 9 5 3 4 3 82 8 445
2022 Procurement 57 18 7 5 3 8 3 84 9 100
2022 Real property 46 34 8 6 2 1 2 83 9 80
2022 Materiel management 55 15 4 4 10 7 3 79 16 25
2022 Information management 41 31 9 3 3 9 3 82 8 360
2022 Information technology 51 26 8 4 4 6 3 84 8 1075
2022 Internal audit 41 28 9 7 4 7 5 77 12 95
2022 Evaluation 40 36 7 4 4 5 3 83 9 245
2022 Data sciences 36 31 10 6 5 7 4 76 13 200
2022 Policy 39 31 7 7 5 7 4 78 14 1005
2022 Project management 46 28 9 6 5 4 3 79 11 1055
2022 Other services to the public 45 27 9 6 4 7 3 79 11 2395
2022 None of the above 43 26 10 4 4 8 4 79 9 1665
2020 Client contact centre 49 30 10 4 3 3 2 83 7 4332
2020 Health care practitioners 45 27 13 5 3 5 2 78 8 196
2020 Federal regulators 50 24 12 1 8 3 1 78 9 89
2020 Compliance, inspection and enforcement 37 35 11 7 3 5 2 78 11 853
2020 Communications or public affairs 46 30 10 7 3 2 2 79 11 267
2020 Access to information and privacy 51 26 12 4 1 3 2 81 6 178
2020 Security 50 26 7 8 3 3 4 81 11 106
2020 Science and technology 50 38 0 8 4 0 0 88 12 25
2020 Legal services 40 41 12 0 5 2 0 83 5 42
2020 Administration and operations 46 29 10 5 4 4 2 80 9 3925
2020 Human resources 48 31 8 4 3 4 2 85 7 837
2020 Financial management 49 28 10 6 3 3 1 80 9 469
2020 Procurement 53 28 7 5 3 2 2 84 9 70
2020 Real property 46 32 10 1 5 6 0 82 7 84
2020 Information management 48 33 11 3 2 2 1 84 5 274
2020 Information technology 50 27 9 3 3 5 4 83 6 928
2020 Internal audit 41 33 10 5 2 6 3 82 7 61
2020 Evaluation 39 36 12 5 2 5 1 80 7 125
2020 Data sciences 43 35 7 6 3 4 2 83 10 180
2020 Policy 41 31 11 7 4 4 2 77 11 994
2020 Project management 47 31 10 5 3 3 1 82 8 854
2020 Other services to the public 47 27 11 5 4 4 2 79 10 2377
2020 None of the above 41 30 11 5 4 6 2 78 10 1482

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 22 17 16 2 1 36 6 66 5 4915
2022 Health care practitioners 11 13 26 2 2 42 4 44 7 250
2022 Federal regulators 12 14 22 5 4 39 4 45 16 110
2022 Compliance, inspection and enforcement 12 14 22 4 4 40 4 46 14 1035
2022 Communications or public affairs 13 15 17 6 2 44 5 52 15 315
2022 Access to information and privacy 22 21 19 2 1 26 9 67 4 270
2022 Security 13 20 17 1 2 35 11 61 7 125
2022 Science and technology 7 17 8 0 3 58 8 68 9 45
2022 Legal services 8 7 20 6 0 45 13 37 14 45
2022 Administration and operations 14 19 21 2 3 36 5 56 8 4065
2022 Human resources 14 20 19 2 2 38 6 60 7 1040
2022 Financial management 13 15 21 2 2 42 5 53 8 445
2022 Procurement 18 11 19 1 2 48 1 57 6 95
2022 Real property 8 19 19 1 2 42 8 54 7 80
2022 Materiel management 19 4 23 0 7 33 14 43 13 25
2022 Information management 15 17 20 2 4 36 5 56 10 360
2022 Information technology 14 14 20 3 2 43 5 52 10 1075
2022 Internal audit 16 14 22 1 2 39 6 55 6 95
2022 Evaluation 12 21 15 2 3 42 4 63 9 250
2022 Data sciences 9 21 18 2 6 40 4 53 14 200
2022 Policy 9 14 21 5 3 45 4 44 15 1005
2022 Project management 13 19 20 3 4 36 5 55 11 1055
2022 Other services to the public 16 16 22 3 2 37 4 54 9 2395
2022 None of the above 14 15 20 2 2 40 7 54 9 1665

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 4 14 22 11 24 25 0 24 47 45
2022 Compliance, inspection and enforcement 4 0 20 13 38 25 0 5 69 25
2022 Administration and operations 9 4 32 9 24 20 2 17 43 85
2022 Human resources 6 0 25 0 36 32 0 9 54 15
2022 Information technology 10 7 22 34 7 11 9 21 52 15
2022 Policy 5 5 19 16 41 5 9 11 67 20
2022 Project management 8 0 11 17 48 15 0 9 78 25
2022 Other services to the public 2 13 11 15 27 32 0 22 62 40
2022 None of the above 3 3 32 9 26 27 0 9 48 25
2020 Client contact centre 2 8 23 12 37 18 0 12 59 60
2020 Compliance, inspection and enforcement 9 5 18 5 54 9 0 15 65 22
2020 Administration and operations 0 5 27 14 40 14 0 6 62 79
2020 Human resources 0 7 32 0 37 23 0 10 49 13
2020 Policy 0 4 19 15 33 22 7 5 68 27
2020 Project management 0 17 23 18 30 12 0 20 54 17
2020 Other services to the public 2 7 28 15 35 13 0 10 57 46
2020 None of the above 6 10 29 6 43 6 0 17 52 17

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 35 26 16 4 3 9 8 74 7 4900
2022 Health care practitioners 24 23 21 6 3 14 8 60 13 250
2022 Federal regulators 32 26 16 11 3 4 9 66 16 110
2022 Compliance, inspection and enforcement 28 26 18 6 4 10 8 66 12 1035
2022 Communications or public affairs 33 28 15 7 4 7 6 70 13 315
2022 Access to information and privacy 38 30 13 6 2 6 5 76 9 270
2022 Security 39 27 13 4 3 5 9 77 8 125
2022 Science and technology 34 35 11 2 0 2 17 85 2 45
2022 Legal services 32 22 18 7 8 6 7 63 17 45
2022 Administration and operations 31 27 17 6 3 8 7 69 11 4060
2022 Human resources 37 29 11 4 3 9 7 79 8 1040
2022 Financial management 38 30 13 3 3 5 8 78 7 445
2022 Procurement 34 24 16 5 3 11 8 71 10 100
2022 Real property 33 28 20 7 2 5 6 68 10 80
2022 Materiel management 30 29 16 0 4 11 11 75 5 25
2022 Information management 32 27 16 6 3 10 7 71 11 360
2022 Information technology 37 28 13 4 2 8 7 77 7 1075
2022 Internal audit 32 33 17 3 7 7 1 70 10 95
2022 Evaluation 30 25 18 3 3 13 8 70 8 250
2022 Data sciences 32 30 12 3 5 11 7 76 10 200
2022 Policy 31 25 14 6 4 10 9 70 13 1005
2022 Project management 33 30 15 5 4 6 8 73 10 1055
2022 Other services to the public 30 24 20 5 5 10 7 65 11 2400
2022 None of the above 31 24 17 6 4 10 8 68 12 1670
2020 Client contact centre 29 28 18 5 3 9 7 68 10 4350
2020 Health care practitioners 20 27 21 7 4 11 10 59 14 197
2020 Federal regulators 22 29 16 7 9 12 5 62 19 89
2020 Compliance, inspection and enforcement 21 29 21 7 5 12 6 60 14 855
2020 Communications or public affairs 33 25 16 8 5 10 4 67 14 266
2020 Access to information and privacy 37 27 17 7 4 4 5 70 12 179
2020 Security 36 31 20 6 3 1 3 70 9 106
2020 Science and technology 32 37 8 7 7 0 7 75 16 25
2020 Legal services 28 23 21 5 0 16 7 66 6 42
2020 Administration and operations 27 30 17 7 4 9 5 66 13 3938
2020 Human resources 30 30 13 6 4 11 6 73 11 846
2020 Financial management 31 30 15 7 4 7 6 70 13 469
2020 Procurement 36 25 21 3 1 7 7 70 5 70
2020 Real property 21 28 13 15 3 14 6 61 23 84
2020 Information management 33 28 18 7 3 8 3 69 11 277
2020 Information technology 39 26 15 4 2 7 6 75 7 931
2020 Internal audit 18 32 22 8 5 10 6 59 16 61
2020 Evaluation 25 32 19 8 3 11 2 66 13 125
2020 Data sciences 27 29 16 7 5 8 8 66 14 179
2020 Policy 30 28 14 8 5 8 7 68 16 999
2020 Project management 31 29 15 7 3 9 6 70 12 854
2020 Other services to the public 29 26 20 7 4 9 5 64 12 2380
2020 None of the above 26 26 20 6 5 11 6 62 13 1491
2019 Client contact centre 30 30 16 9 6 7 4 66 16 3055
2019 Health care practitioners 26 28 17 11 11 7 0 58 24 163
2019 Federal regulators 28 21 25 14 6 4 3 52 21 105
2019 Compliance, inspection and enforcement 24 27 19 10 7 8 5 58 20 708
2019 Communications or public affairs 34 28 13 8 6 7 2 69 16 264
2019 Access to information and privacy 33 32 11 9 7 5 3 70 18 132
2019 Security 37 25 15 8 9 5 3 66 18 100
2019 Science and technology 32 36 15 5 0 8 4 77 6 54
2019 Legal services 35 14 29 6 8 8 0 53 15 33
2019 Administration and operations 26 30 18 10 7 6 3 62 19 3138
2019 Human resources 29 30 15 7 5 8 6 69 14 737
2019 Financial management 28 30 17 9 7 6 4 63 17 428
2019 Procurement 37 32 17 3 2 2 7 76 6 57
2019 Real property 26 33 19 12 7 3 0 60 20 68
2019 Information management 31 28 15 10 6 6 3 66 18 257
2019 Information technology 37 29 12 5 3 8 6 76 9 899
2019 Internal audit 25 33 20 1 9 6 5 66 11 76
2019 Evaluation 31 20 11 13 10 11 4 60 27 131
2019 Data sciences 36 23 10 8 11 6 6 67 22 143
2019 Policy 32 29 12 8 6 7 6 70 16 887
2019 Project management 27 28 17 8 7 7 6 63 17 766
2019 Other services to the public 27 26 19 11 8 6 3 59 21 1924
2019 None of the above 27 27 16 10 8 7 4 61 21 1348
2018 Client contact centre 22 33 20 9 5 7 4 62 16 2960
2018 Health care practitioners 19 23 25 10 13 7 3 47 26 178
2018 Federal regulators 24 21 18 12 12 10 2 52 28 101
2018 Compliance, inspection and enforcement 18 28 24 10 10 8 3 51 22 700
2018 Communications or public affairs 24 30 19 10 4 9 3 62 16 245
2018 Access to information and privacy 23 29 20 9 5 9 5 61 16 111
2018 Security 27 31 16 8 11 8 0 62 21 61
2018 Science and technology 23 40 19 7 0 4 7 71 8 28
2018 Legal services 8 42 19 14 8 3 5 55 24 28
2018 Administration and operations 21 32 20 9 7 7 4 59 19 3016
2018 Human resources 26 34 18 7 4 8 4 68 12 645
2018 Financial management 22 31 16 13 5 8 5 61 21 374
2018 Procurement 25 37 17 6 6 7 2 68 14 48
2018 Real property 37 32 17 10 2 0 2 70 13 48
2018 Materiel management 7 17 34 30 0 12 0 27 34 13
2018 Information management 27 29 15 7 9 9 4 65 17 238
2018 Information technology 30 33 15 5 4 8 5 73 10 878
2018 Internal audit 20 28 22 19 6 5 1 50 27 84
2018 Evaluation 23 25 24 11 7 7 3 53 20 99
2018 Data sciences 31 25 14 10 5 10 5 66 17 154
2018 Policy 22 31 17 9 7 9 5 62 19 760
2018 Project management 24 31 16 8 7 7 6 64 17 742
2018 Other services to the public 17 30 22 12 11 6 3 51 24 1774
2018 None of the above 19 29 21 11 9 7 4 54 22 1191

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 35 10 6 3 4 1 79 10 4910
2022 Health care practitioners 27 38 13 11 6 5 0 68 19 250
2022 Federal regulators 38 33 14 3 7 3 2 75 10 110
2022 Compliance, inspection and enforcement 32 39 12 8 4 4 0 75 12 1035
2022 Communications or public affairs 31 36 13 11 4 5 1 71 16 315
2022 Access to information and privacy 43 32 11 7 4 2 2 78 11 270
2022 Security 41 29 11 9 6 3 1 72 16 125
2022 Science and technology 31 27 12 9 16 0 4 61 27 45
2022 Legal services 22 43 17 10 2 2 4 69 13 45
2022 Administration and operations 35 37 12 7 4 3 1 75 12 4060
2022 Human resources 41 38 11 5 1 3 1 82 7 1040
2022 Financial management 33 41 10 8 3 3 2 78 11 445
2022 Procurement 41 29 14 8 3 4 1 73 12 100
2022 Real property 41 35 11 7 3 2 0 78 11 80
2022 Materiel management 26 37 16 7 0 11 4 74 8 25
2022 Information management 34 34 13 10 3 4 3 72 14 360
2022 Information technology 35 35 14 7 4 5 2 74 11 1075
2022 Internal audit 31 30 20 10 4 5 0 64 15 95
2022 Evaluation 32 39 11 6 7 5 1 75 14 250
2022 Data sciences 26 35 12 11 6 7 2 67 19 200
2022 Policy 28 36 12 12 6 3 2 68 19 1005
2022 Project management 34 38 11 9 4 3 1 75 14 1055
2022 Other services to the public 38 32 13 7 5 4 1 74 12 2395
2022 None of the above 34 33 13 9 5 4 2 71 15 1670
2020 Client contact centre 39 37 10 7 3 3 1 80 10 4343
2020 Health care practitioners 39 30 13 9 2 5 2 75 12 196
2020 Federal regulators 46 36 9 2 4 1 1 84 7 89
2020 Compliance, inspection and enforcement 33 42 12 7 3 2 2 77 10 854
2020 Communications or public affairs 33 39 14 10 2 2 1 74 12 267
2020 Access to information and privacy 44 30 13 5 5 2 1 77 10 178
2020 Security 41 24 18 11 3 2 1 67 15 106
2020 Science and technology 44 11 8 21 12 4 0 57 35 24
2020 Legal services 36 41 13 7 0 0 3 80 7 42
2020 Administration and operations 39 37 11 6 3 2 1 79 10 3936
2020 Human resources 41 36 10 6 3 3 1 80 9 842
2020 Financial management 39 35 13 7 2 2 2 78 9 470
2020 Procurement 39 33 16 5 5 0 2 73 11 70
2020 Real property 36 38 16 7 0 1 2 76 7 82
2020 Information management 40 34 12 8 2 2 1 77 11 275
2020 Information technology 36 35 16 5 3 3 2 75 8 929
2020 Internal audit 42 29 12 5 4 7 2 77 10 59
2020 Evaluation 41 34 10 8 2 3 0 78 11 123
2020 Data sciences 34 40 11 9 3 2 2 77 12 179
2020 Policy 34 37 13 8 4 3 1 73 13 996
2020 Project management 39 36 12 7 3 2 1 77 11 855
2020 Other services to the public 39 36 11 7 4 2 1 78 11 2383
2020 None of the above 34 36 13 6 5 4 2 75 12 1485
2019 Client contact centre 34 38 12 8 4 2 1 75 13 3056
2019 Health care practitioners 32 36 17 7 7 1 0 69 14 163
2019 Federal regulators 38 33 14 8 5 1 2 73 13 106
2019 Compliance, inspection and enforcement 33 37 13 10 5 2 1 72 15 710
2019 Communications or public affairs 35 40 13 7 3 2 1 77 10 264
2019 Access to information and privacy 41 33 11 11 4 0 0 74 15 131
2019 Security 37 40 15 5 3 0 1 78 7 101
2019 Science and technology 23 42 14 4 5 7 4 74 10 55
2019 Legal services 32 26 23 8 0 6 5 65 9 33
2019 Administration and operations 35 38 12 8 4 2 1 75 13 3134
2019 Human resources 41 35 13 6 3 1 1 77 10 739
2019 Financial management 29 41 16 6 4 2 2 73 10 426
2019 Procurement 47 26 20 5 2 0 0 73 7 57
2019 Real property 32 39 15 8 1 4 0 74 10 68
2019 Information management 37 38 13 6 4 1 1 76 10 258
2019 Information technology 34 39 14 5 4 2 2 76 9 896
2019 Internal audit 36 37 14 5 7 0 1 74 12 76
2019 Evaluation 33 35 12 10 6 3 1 71 17 130
2019 Data sciences 25 42 16 10 3 2 3 70 13 144
2019 Policy 31 39 14 9 3 2 2 73 12 887
2019 Project management 33 36 12 8 6 3 1 72 15 769
2019 Other services to the public 32 37 14 8 5 3 1 71 14 1920
2019 None of the above 32 38 14 8 4 3 1 73 13 1349
2018 Client contact centre 35 41 12 7 3 2 1 77 11 2969
2018 Health care practitioners 25 36 15 13 7 3 2 64 21 181
2018 Federal regulators 32 40 13 6 6 2 1 74 12 100
2018 Compliance, inspection and enforcement 32 43 11 8 5 1 1 76 13 694
2018 Communications or public affairs 30 40 10 13 4 2 2 73 17 243
2018 Access to information and privacy 43 36 8 10 1 2 0 81 11 109
2018 Security 34 39 12 6 8 0 0 73 15 61
2018 Science and technology 19 45 18 3 12 3 0 65 16 29
2018 Legal services 25 49 8 8 0 7 2 82 9 28
2018 Administration and operations 35 39 12 7 4 1 1 76 12 3019
2018 Human resources 38 41 9 5 4 2 1 82 9 647
2018 Financial management 28 42 12 11 3 3 1 73 14 374
2018 Procurement 40 31 15 10 2 0 2 72 13 48
2018 Real property 38 31 15 12 0 0 4 72 13 48
2018 Materiel management 23 53 17 8 0 0 0 76 8 13
2018 Information management 37 35 9 9 5 2 2 76 15 239
2018 Information technology 31 40 14 7 4 2 2 74 12 887
2018 Internal audit 39 33 13 7 6 1 1 73 13 83
2018 Evaluation 36 33 17 10 2 2 1 71 12 99
2018 Data sciences 34 41 12 8 3 2 0 76 12 154
2018 Policy 31 35 15 9 6 3 2 69 15 759
2018 Project management 35 36 13 8 5 2 1 74 13 741
2018 Other services to the public 31 39 14 9 5 2 1 71 14 1773
2018 None of the above 32 35 15 9 6 3 1 70 15 1188

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 34 11 3 2 2 0 85 4 4910
2022 Health care practitioners 35 36 21 2 4 2 0 72 6 250
2022 Federal regulators 39 43 8 7 3 1 0 82 9 110
2022 Compliance, inspection and enforcement 37 36 16 4 3 3 0 75 8 1035
2022 Communications or public affairs 35 37 15 7 2 3 0 74 10 315
2022 Access to information and privacy 48 36 10 3 2 1 0 85 5 270
2022 Security 42 31 16 3 5 1 1 75 8 125
2022 Science and technology 33 43 17 0 5 0 2 77 5 45
2022 Legal services 26 37 22 8 2 3 2 67 11 45
2022 Administration and operations 40 37 14 5 3 1 0 78 8 4060
2022 Human resources 42 39 12 3 2 2 0 83 5 1040
2022 Financial management 44 38 12 3 1 1 0 84 4 445
2022 Procurement 44 37 13 1 1 3 1 84 2 100
2022 Real property 38 43 12 2 3 1 0 82 6 80
2022 Materiel management 40 37 23 0 0 0 0 77 0 25
2022 Information management 41 34 17 2 3 2 0 77 6 360
2022 Information technology 41 36 15 5 2 2 0 78 7 1075
2022 Internal audit 33 37 20 6 2 2 0 71 9 95
2022 Evaluation 39 36 14 4 3 4 0 78 7 245
2022 Data sciences 32 42 15 4 4 2 0 77 8 200
2022 Policy 29 39 15 9 5 3 0 70 15 1005
2022 Project management 38 37 15 6 2 1 0 76 8 1050
2022 Other services to the public 44 33 14 4 3 2 0 78 8 2395
2022 None of the above 39 36 14 5 3 3 0 77 8 1665
2020 Client contact centre 46 35 12 3 2 2 0 83 5 4338
2020 Health care practitioners 39 37 15 6 1 2 0 78 7 195
2020 Federal regulators 43 35 11 3 5 2 0 80 8 88
2020 Compliance, inspection and enforcement 32 40 16 6 3 3 0 74 9 851
2020 Communications or public affairs 38 37 14 5 2 3 0 77 8 265
2020 Access to information and privacy 47 34 13 2 2 2 1 83 4 178
2020 Security 45 28 19 5 2 2 0 75 6 106
2020 Science and technology 44 23 20 4 0 9 0 73 5 24
2020 Legal services 38 35 17 0 2 8 0 79 3 42
2020 Administration and operations 42 36 14 4 2 1 0 79 7 3925
2020 Human resources 43 35 13 3 2 2 0 81 6 846
2020 Financial management 42 40 11 3 1 2 0 84 4 470
2020 Procurement 42 37 14 6 0 1 0 80 6 70
2020 Real property 45 34 15 1 1 2 1 82 2 84
2020 Information management 44 34 18 3 2 0 0 77 5 273
2020 Information technology 41 36 16 3 2 2 0 79 5 928
2020 Internal audit 47 29 10 6 3 3 0 79 10 61
2020 Evaluation 41 36 13 5 2 2 1 79 7 125
2020 Data sciences 37 43 12 5 2 1 0 81 7 179
2020 Policy 35 38 16 6 2 2 0 74 9 998
2020 Project management 39 40 15 4 2 1 0 79 6 850
2020 Other services to the public 44 33 14 5 2 2 0 79 7 2376
2020 None of the above 38 36 15 4 3 3 0 77 8 1484
2019 Client contact centre 38 38 15 6 3 1 0 76 9 3048
2019 Health care practitioners 32 31 23 7 6 1 0 63 14 163
2019 Federal regulators 34 34 19 7 5 1 0 69 12 105
2019 Compliance, inspection and enforcement 29 42 18 7 4 1 0 71 11 711
2019 Communications or public affairs 37 44 10 8 1 1 0 82 9 264
2019 Access to information and privacy 40 35 13 6 4 2 0 77 10 131
2019 Security 40 45 10 3 2 0 0 86 4 100
2019 Science and technology 29 41 18 3 2 7 0 75 6 55
2019 Legal services 37 26 25 3 6 3 0 66 9 33
2019 Administration and operations 35 37 16 6 4 1 0 73 10 3128
2019 Human resources 37 39 15 5 2 2 0 77 7 740
2019 Financial management 36 39 16 4 3 2 0 77 7 429
2019 Procurement 54 25 14 5 0 2 0 81 5 57
2019 Real property 39 36 19 6 0 0 0 75 6 68
2019 Information management 39 37 18 4 2 0 0 76 6 259
2019 Information technology 39 39 14 3 2 3 0 80 5 895
2019 Internal audit 33 35 20 8 1 2 0 70 9 77
2019 Evaluation 32 31 18 12 5 1 0 64 18 131
2019 Data sciences 34 39 17 5 4 1 0 74 9 145
2019 Policy 31 40 18 6 2 2 0 73 9 888
2019 Project management 31 40 16 7 5 1 0 72 12 764
2019 Other services to the public 35 35 17 7 5 1 0 71 11 1922
2019 None of the above 34 36 17 7 4 2 0 71 11 1339
2018 Client contact centre 38 39 15 5 3 1 0 78 7 2965
2018 Health care practitioners 25 36 19 11 8 0 0 61 19 182
2018 Federal regulators 26 41 17 8 6 2 0 68 14 99
2018 Compliance, inspection and enforcement 32 39 16 6 6 1 0 71 13 696
2018 Communications or public affairs 32 37 18 9 2 2 0 71 11 243
2018 Access to information and privacy 48 27 12 6 3 3 0 78 10 109
2018 Security 38 34 21 2 5 0 0 72 7 62
2018 Science and technology 41 23 14 12 3 8 0 69 16 29
2018 Legal services 26 55 7 12 0 0 0 81 12 28
2018 Administration and operations 32 41 16 6 4 1 0 74 10 3000
2018 Human resources 35 40 17 4 3 1 0 76 7 643
2018 Financial management 32 42 15 6 2 2 0 76 9 374
2018 Procurement 40 38 15 4 2 0 0 78 7 48
2018 Real property 41 39 16 4 0 0 0 80 4 49
2018 Materiel management 39 36 24 0 0 0 0 76 0 13
2018 Information management 37 39 12 7 3 1 0 78 10 238
2018 Information technology 34 39 19 4 2 2 0 74 6 881
2018 Internal audit 40 33 15 6 6 0 0 74 12 83
2018 Evaluation 30 34 22 11 2 1 0 64 13 99
2018 Data sciences 41 36 12 5 2 3 1 80 7 154
2018 Policy 26 42 20 7 3 2 1 70 10 757
2018 Project management 32 39 16 9 3 1 0 72 12 733
2018 Other services to the public 31 38 17 8 5 1 0 69 13 1767
2018 None of the above 31 36 19 7 6 2 0 68 13 1188

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 26 16 7 5 12 3 68 14 4915
2022 Health care practitioners 20 24 14 17 9 14 3 52 31 250
2022 Federal regulators 27 28 18 8 9 7 3 62 19 110
2022 Compliance, inspection and enforcement 23 24 19 10 11 11 1 54 24 1035
2022 Communications or public affairs 25 20 17 10 10 15 3 56 24 315
2022 Access to information and privacy 40 30 10 8 3 8 1 77 12 270
2022 Security 31 21 20 8 5 10 5 60 16 125
2022 Science and technology 26 31 14 6 10 8 5 66 18 45
2022 Legal services 15 19 14 26 8 13 4 41 41 45
2022 Administration and operations 25 25 18 10 9 11 3 58 22 4065
2022 Human resources 26 27 17 9 6 10 4 63 18 1040
2022 Financial management 25 27 17 8 5 13 4 63 16 445
2022 Procurement 32 19 17 13 4 14 2 60 20 100
2022 Real property 22 27 21 4 7 13 5 60 14 80
2022 Materiel management 24 42 19 4 4 7 0 71 8 25
2022 Information management 25 23 19 8 7 14 4 58 19 360
2022 Information technology 30 24 17 8 7 12 3 63 17 1075
2022 Internal audit 20 24 20 12 8 15 1 53 23 95
2022 Evaluation 24 22 16 6 10 17 4 59 21 250
2022 Data sciences 21 21 18 12 10 13 5 51 26 200
2022 Policy 19 19 17 13 12 16 3 48 31 1005
2022 Project management 23 25 17 12 10 11 3 55 25 1055
2022 Other services to the public 30 22 16 9 9 12 3 60 21 2400
2022 None of the above 25 23 15 10 9 15 3 58 23 1665
2020 Client contact centre 31 25 16 9 7 9 2 64 18 4349
2020 Health care practitioners 22 21 22 12 5 16 2 53 20 195
2020 Federal regulators 30 24 16 9 12 5 3 59 23 88
2020 Compliance, inspection and enforcement 20 27 19 11 10 11 2 54 24 855
2020 Communications or public affairs 25 23 17 13 7 12 3 57 24 265
2020 Access to information and privacy 40 20 15 5 9 8 2 67 16 179
2020 Security 20 24 20 11 8 13 4 53 23 106
2020 Science and technology 27 23 7 12 12 16 4 62 29 25
2020 Legal services 17 28 20 9 5 12 10 58 17 42
2020 Administration and operations 26 26 18 11 8 9 2 58 21 3933
2020 Human resources 27 24 17 11 8 10 4 59 21 841
2020 Financial management 26 21 16 13 7 13 4 56 24 470
2020 Procurement 27 16 21 9 16 9 3 48 28 69
2020 Real property 23 27 15 7 7 18 2 63 18 84
2020 Information management 29 26 20 8 5 10 2 62 16 275
2020 Information technology 28 25 19 8 6 12 3 61 16 928
2020 Internal audit 27 17 20 10 10 15 1 53 23 61
2020 Evaluation 24 30 17 12 6 9 2 60 21 123
2020 Data sciences 25 27 17 9 9 10 2 60 21 180
2020 Policy 20 21 19 11 10 14 4 50 26 993
2020 Project management 24 23 19 11 9 11 3 54 23 852
2020 Other services to the public 30 23 16 10 10 9 1 59 23 2381
2020 None of the above 24 24 20 10 9 11 3 56 22 1487
2019 Client contact centre 23 26 19 12 9 9 2 55 24 3060
2019 Health care practitioners 26 19 20 12 12 10 2 51 27 163
2019 Federal regulators 17 23 19 11 16 12 2 47 31 105
2019 Compliance, inspection and enforcement 17 26 20 14 14 8 1 47 30 712
2019 Communications or public affairs 21 19 21 12 11 14 3 47 28 265
2019 Access to information and privacy 25 23 24 9 9 10 0 54 20 130
2019 Security 24 24 25 10 5 8 4 55 18 100
2019 Science and technology 21 25 17 12 9 9 6 55 25 55
2019 Legal services 13 13 21 28 8 11 5 31 44 33
2019 Administration and operations 20 25 18 14 12 9 3 51 29 3133
2019 Human resources 24 24 19 11 12 8 3 53 26 743
2019 Financial management 21 22 21 13 11 10 2 49 27 430
2019 Procurement 25 24 19 16 7 8 2 54 25 57
2019 Real property 20 30 15 11 10 11 3 59 24 69
2019 Information management 23 29 17 14 9 7 1 56 25 256
2019 Information technology 24 26 20 9 8 10 3 58 20 898
2019 Internal audit 13 26 26 10 16 8 1 43 29 77
2019 Evaluation 19 20 16 14 16 13 2 46 36 131
2019 Data sciences 24 18 15 12 14 15 2 51 31 143
2019 Policy 17 20 21 12 12 15 4 45 30 882
2019 Project management 16 23 20 15 14 8 3 44 34 767
2019 Other services to the public 20 24 18 13 13 9 2 50 30 1922
2019 None of the above 20 24 18 14 13 9 2 50 30 1349
2018 Client contact centre 21 28 20 12 9 8 2 55 23 2974
2018 Health care practitioners 16 25 16 19 14 10 1 46 36 180
2018 Federal regulators 20 31 10 11 13 12 2 60 28 100
2018 Compliance, inspection and enforcement 18 25 20 13 16 7 1 47 32 697
2018 Communications or public affairs 18 20 15 14 14 12 6 47 35 245
2018 Access to information and privacy 25 25 22 13 5 10 0 55 20 110
2018 Security 17 28 19 13 15 6 2 49 30 62
2018 Science and technology 12 20 26 7 14 14 7 41 26 29
2018 Legal services 19 25 10 11 22 7 6 51 38 28
2018 Administration and operations 18 26 19 15 12 8 2 49 30 3012
2018 Human resources 20 23 21 14 9 10 3 50 26 647
2018 Financial management 14 24 25 15 9 10 3 44 27 375
2018 Procurement 23 23 21 10 11 8 5 52 24 48
2018 Real property 25 24 18 10 6 14 2 59 19 49
2018 Materiel management 32 21 15 7 7 17 0 64 18 13
2018 Information management 19 31 18 7 13 11 2 56 23 240
2018 Information technology 22 24 19 11 9 12 3 53 24 883
2018 Internal audit 23 19 17 17 13 10 1 48 34 84
2018 Evaluation 18 19 22 19 9 9 3 43 33 99
2018 Data sciences 22 24 16 11 9 15 3 56 24 154
2018 Policy 14 19 21 13 12 16 4 42 32 756
2018 Project management 17 21 21 15 12 12 3 44 31 741
2018 Other services to the public 16 25 21 15 15 7 1 44 33 1774
2018 None of the above 18 23 20 12 15 9 3 47 31 1186

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 59 33 2 4 1 0 0 93 5 4915
2022 Health care practitioners 49 40 2 7 2 0 0 90 9 250
2022 Federal regulators 44 42 5 6 2 0 0 87 8 110
2022 Compliance, inspection and enforcement 45 41 3 8 3 0 0 86 11 1035
2022 Communications or public affairs 49 38 3 8 3 0 0 86 11 315
2022 Access to information and privacy 59 34 3 3 1 0 0 93 4 270
2022 Security 53 37 2 5 3 0 0 90 8 125
2022 Science and technology 65 30 2 3 0 0 0 95 3 45
2022 Legal services 46 35 9 10 0 0 0 81 10 45
2022 Administration and operations 52 37 3 6 2 0 0 89 8 4065
2022 Human resources 56 36 2 4 1 0 0 92 5 1040
2022 Financial management 61 33 3 3 1 0 0 94 4 445
2022 Procurement 63 26 3 7 1 0 0 89 8 100
2022 Real property 48 46 0 4 2 0 0 94 6 80
2022 Materiel management 39 39 4 11 7 0 0 78 18 25
2022 Information management 51 40 4 4 1 0 0 91 5 360
2022 Information technology 53 35 2 6 3 0 0 89 9 1075
2022 Internal audit 48 40 6 5 1 0 0 88 6 95
2022 Evaluation 49 42 4 4 1 0 0 91 5 250
2022 Data sciences 41 43 6 8 2 0 1 84 10 200
2022 Policy 44 40 3 9 3 0 0 84 13 1005
2022 Project management 52 37 3 7 2 0 0 88 9 1055
2022 Other services to the public 54 34 3 7 2 0 0 88 9 2400
2022 None of the above 53 34 4 6 3 0 0 87 9 1670
2020 Client contact centre 51 38 3 6 1 0 0 90 7 4356
2020 Health care practitioners 49 41 1 8 2 0 0 90 9 197
2020 Federal regulators 33 43 5 17 3 0 0 76 20 89
2020 Compliance, inspection and enforcement 33 48 3 13 3 0 0 81 16 856
2020 Communications or public affairs 40 44 4 10 2 0 0 84 12 267
2020 Access to information and privacy 52 38 4 6 0 0 0 89 7 180
2020 Security 46 40 4 10 0 0 0 86 10 106
2020 Science and technology 32 38 0 19 11 0 0 70 30 25
2020 Legal services 44 48 0 7 0 0 0 93 7 42
2020 Administration and operations 46 44 3 6 2 0 0 89 8 3942
2020 Human resources 44 42 4 8 2 0 0 87 9 848
2020 Financial management 53 40 2 4 2 0 0 92 6 472
2020 Procurement 46 41 1 11 1 0 0 87 12 70
2020 Real property 36 53 6 5 1 0 0 88 6 84
2020 Information management 55 37 2 5 2 0 0 91 7 277
2020 Information technology 50 40 3 5 1 0 0 90 7 932
2020 Internal audit 43 45 5 7 1 0 0 87 8 61
2020 Evaluation 38 42 5 13 2 0 0 80 15 125
2020 Data sciences 35 47 6 9 2 0 0 82 12 179
2020 Policy 33 49 4 11 3 0 0 82 14 1002
2020 Project management 40 47 2 9 2 0 0 87 10 855
2020 Other services to the public 48 40 3 7 2 0 0 88 9 2386
2020 None of the above 43 42 4 8 3 0 0 86 11 1491

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 66 25 4 3 1 0 1 91 4 4905
2022 Health care practitioners 66 24 3 2 4 0 0 91 6 250
2022 Federal regulators 57 25 8 5 6 0 0 82 11 110
2022 Compliance, inspection and enforcement 64 24 4 4 2 0 1 90 6 1035
2022 Communications or public affairs 59 28 5 4 1 0 2 89 5 315
2022 Access to information and privacy 63 28 4 3 1 0 0 92 4 270
2022 Security 62 26 2 5 4 0 1 89 9 125
2022 Science and technology 56 29 4 0 4 5 2 91 5 45
2022 Legal services 51 30 6 9 4 0 0 81 13 45
2022 Administration and operations 64 25 5 4 2 0 1 89 6 4060
2022 Human resources 64 26 4 3 1 1 1 92 4 1040
2022 Financial management 64 25 3 4 1 0 2 91 6 445
2022 Procurement 80 11 6 0 1 0 2 93 1 100
2022 Real property 71 17 5 3 2 0 1 89 5 80
2022 Materiel management 38 43 4 7 3 0 5 85 11 25
2022 Information management 61 26 5 3 2 0 3 89 6 360
2022 Information technology 61 23 6 3 3 1 3 87 6 1075
2022 Internal audit 56 33 3 4 1 2 0 91 6 95
2022 Evaluation 62 26 5 3 2 0 2 89 6 250
2022 Data sciences 52 31 5 5 3 0 2 86 9 200
2022 Policy 45 30 6 10 7 0 2 77 17 1005
2022 Project management 63 24 6 4 2 0 2 88 6 1055
2022 Other services to the public 64 23 4 5 3 0 1 88 8 2400
2022 None of the above 62 25 5 3 3 0 1 89 6 1670
2020 Client contact centre 50 34 7 7 2 0 1 84 8 4349
2020 Health care practitioners 43 41 7 7 2 0 0 84 9 196
2020 Federal regulators 42 33 11 8 4 0 2 76 12 89
2020 Compliance, inspection and enforcement 39 41 8 10 2 0 0 80 12 854
2020 Communications or public affairs 42 39 7 9 1 1 2 83 10 266
2020 Access to information and privacy 56 33 5 5 2 0 0 89 6 180
2020 Security 52 31 7 7 1 0 1 84 9 106
2020 Science and technology 47 37 3 8 4 0 0 84 12 25
2020 Legal services 46 33 7 9 5 0 0 78 14 41
2020 Administration and operations 49 36 7 6 2 0 0 85 8 3937
2020 Human resources 45 36 9 8 2 0 1 81 10 845
2020 Financial management 49 36 7 5 2 0 1 86 7 471
2020 Procurement 56 27 7 6 4 0 0 83 10 70
2020 Real property 52 34 7 6 0 0 1 87 6 84
2020 Information management 51 34 6 6 1 0 2 87 7 277
2020 Information technology 50 35 7 5 2 0 1 86 7 929
2020 Internal audit 39 43 5 8 5 0 0 82 13 60
2020 Evaluation 38 41 10 7 4 0 0 79 11 125
2020 Data sciences 36 43 8 11 1 0 2 81 12 180
2020 Policy 33 40 10 12 3 1 1 74 16 997
2020 Project management 46 38 6 8 1 0 1 85 10 853
2020 Other services to the public 53 33 5 6 3 0 0 86 9 2387
2020 None of the above 46 35 6 10 3 0 0 81 12 1493
2019 Client contact centre 40 37 7 11 4 0 0 77 16 3057
2019 Health care practitioners 27 33 10 14 15 0 0 60 30 162
2019 Federal regulators 37 28 8 20 7 0 0 65 27 105
2019 Compliance, inspection and enforcement 33 40 6 12 8 0 0 74 21 710
2019 Communications or public affairs 43 38 5 9 4 0 0 81 14 265
2019 Access to information and privacy 46 39 4 9 2 0 0 85 11 131
2019 Security 51 29 6 13 2 0 0 80 15 101
2019 Science and technology 41 35 11 4 9 0 0 77 12 55
2019 Legal services 41 34 11 8 5 0 0 75 14 33
2019 Administration and operations 42 35 7 12 4 0 0 77 16 3136
2019 Human resources 45 32 6 11 6 0 0 77 17 742
2019 Financial management 46 34 7 9 5 0 0 80 14 430
2019 Procurement 40 36 7 12 5 0 0 76 17 56
2019 Real property 51 34 5 7 3 0 0 85 10 69
2019 Information management 45 36 6 9 4 0 0 81 13 258
2019 Information technology 50 32 6 7 5 0 1 83 12 900
2019 Internal audit 36 39 11 13 1 0 0 75 14 77
2019 Evaluation 38 31 5 16 10 0 0 69 26 131
2019 Data sciences 43 36 4 14 4 0 0 79 17 145
2019 Policy 38 38 6 12 6 0 0 77 17 889
2019 Project management 44 31 7 12 6 0 0 75 18 769
2019 Other services to the public 39 36 8 12 6 0 0 75 17 1924
2019 None of the above 39 37 7 11 5 0 0 76 17 1351

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 61 30 5 3 1 0 0 90 5 4910
2022 Health care practitioners 55 29 7 6 3 0 0 84 9 250
2022 Federal regulators 46 36 8 9 1 0 0 82 10 110
2022 Compliance, inspection and enforcement 54 32 6 4 3 0 0 87 6 1030
2022 Communications or public affairs 52 30 9 6 3 0 1 83 8 315
2022 Access to information and privacy 62 31 5 2 1 0 0 93 3 270
2022 Security 58 26 9 4 2 0 0 84 6 125
2022 Science and technology 59 28 8 5 0 0 0 87 5 45
2022 Legal services 46 24 16 7 4 0 3 73 11 45
2022 Administration and operations 56 31 7 4 2 0 0 87 6 4060
2022 Human resources 62 30 5 2 1 0 1 93 3 1040
2022 Financial management 62 30 5 2 0 0 0 93 2 445
2022 Procurement 70 21 3 1 3 1 0 93 4 100
2022 Real property 57 31 6 6 0 0 0 88 6 80
2022 Materiel management 59 18 15 4 0 0 5 81 4 25
2022 Information management 56 32 6 4 1 0 1 89 6 360
2022 Information technology 58 29 7 2 2 1 1 89 4 1070
2022 Internal audit 46 43 7 5 0 0 0 88 5 95
2022 Evaluation 61 27 5 3 3 0 1 90 6 245
2022 Data sciences 54 32 8 3 2 0 0 87 6 200
2022 Policy 46 33 8 7 4 1 1 81 11 1000
2022 Project management 58 29 7 4 1 0 1 88 5 1055
2022 Other services to the public 54 30 6 6 3 0 0 85 9 2400
2022 None of the above 55 31 7 4 3 0 0 87 6 1670
2020 Client contact centre 50 34 8 6 2 0 0 84 8 4319
2020 Health care practitioners 48 38 5 7 1 0 0 86 9 194
2020 Federal regulators 53 24 10 8 3 0 1 78 12 87
2020 Compliance, inspection and enforcement 41 40 9 8 2 0 0 81 9 850
2020 Communications or public affairs 52 34 8 5 2 0 0 86 6 266
2020 Access to information and privacy 55 33 7 2 2 0 0 88 5 180
2020 Security 53 30 13 1 3 0 0 83 4 105
2020 Science and technology 39 33 8 8 12 0 0 72 20 25
2020 Legal services 62 31 0 5 2 0 0 93 7 40
2020 Administration and operations 49 35 8 6 2 0 0 85 8 3919
2020 Human resources 49 36 8 4 2 0 1 86 6 843
2020 Financial management 55 34 5 3 1 0 1 90 4 468
2020 Procurement 57 32 3 9 0 0 0 89 9 70
2020 Real property 53 35 8 4 0 0 0 88 4 81
2020 Information management 52 33 6 5 2 0 1 87 7 273
2020 Information technology 52 34 7 4 2 0 1 87 6 919
2020 Internal audit 41 34 12 13 0 0 0 75 13 60
2020 Evaluation 48 34 6 7 4 0 1 83 12 124
2020 Data sciences 49 34 9 5 2 1 0 84 7 180
2020 Policy 41 36 10 8 3 0 1 79 11 995
2020 Project management 51 33 8 6 1 0 1 85 8 850
2020 Other services to the public 51 33 7 6 3 0 0 84 9 2369
2020 None of the above 47 35 8 8 2 0 0 82 10 1472
2019 Client contact centre 43 37 9 7 4 0 0 80 11 3042
2019 Health care practitioners 35 30 12 13 9 0 1 65 22 161
2019 Federal regulators 38 36 11 11 3 1 0 75 14 106
2019 Compliance, inspection and enforcement 37 42 9 7 5 0 0 79 12 705
2019 Communications or public affairs 53 32 8 5 1 1 0 86 6 262
2019 Access to information and privacy 52 31 11 4 1 1 0 84 5 129
2019 Security 50 36 7 6 1 0 0 85 7 100
2019 Science and technology 52 28 11 9 0 0 0 81 9 55
2019 Legal services 40 44 11 3 3 0 0 84 6 33
2019 Administration and operations 44 37 9 7 3 0 0 81 10 3116
2019 Human resources 51 33 8 5 3 0 0 84 8 736
2019 Financial management 51 35 7 4 3 0 0 85 7 427
2019 Procurement 55 35 5 3 2 0 0 90 5 56
2019 Real property 48 35 5 7 4 0 0 84 11 69
2019 Information management 48 35 10 5 2 0 0 83 7 256
2019 Information technology 49 37 7 4 2 0 1 87 6 894
2019 Internal audit 46 35 10 9 0 0 0 81 9 77
2019 Evaluation 43 31 14 7 4 1 0 75 12 131
2019 Data sciences 52 33 8 4 3 0 0 85 7 142
2019 Policy 46 36 8 6 2 1 1 83 8 883
2019 Project management 47 34 10 6 3 0 0 80 10 765
2019 Other services to the public 39 38 9 9 4 0 0 78 13 1909
2019 None of the above 41 38 10 8 2 0 0 79 10 1340

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 83 14 1 1 0 0 0 98 1 4915
2022 Health care practitioners 82 13 2 1 1 1 1 96 2 250
2022 Federal regulators 81 14 3 1 1 0 0 95 2 110
2022 Compliance, inspection and enforcement 79 16 2 2 1 0 0 95 3 1035
2022 Communications or public affairs 74 20 2 2 1 0 0 94 4 315
2022 Access to information and privacy 84 14 2 0 0 0 0 98 0 270
2022 Security 72 18 7 0 2 0 1 92 2 125
2022 Science and technology 78 20 2 0 0 0 0 98 0 45
2022 Legal services 73 24 2 2 0 0 0 96 2 45
2022 Administration and operations 80 16 2 1 1 0 0 96 2 4065
2022 Human resources 77 19 2 1 1 0 0 96 2 1040
2022 Financial management 78 18 2 1 1 0 0 97 1 445
2022 Procurement 79 17 0 1 1 1 1 98 2 100
2022 Real property 82 17 0 0 0 1 0 100 0 80
2022 Materiel management 77 20 4 0 0 0 0 96 0 25
2022 Information management 75 19 3 2 0 0 0 95 3 360
2022 Information technology 74 19 3 2 1 1 0 93 4 1075
2022 Internal audit 73 19 2 3 1 1 0 93 4 95
2022 Evaluation 82 15 1 1 1 0 0 97 2 245
2022 Data sciences 70 20 3 3 1 1 2 93 4 200
2022 Policy 80 14 2 2 1 0 0 94 3 1005
2022 Project management 77 17 2 2 1 1 0 95 3 1055
2022 Other services to the public 84 13 1 1 0 0 0 97 2 2400
2022 None of the above 79 15 3 1 1 1 0 95 2 1670
2020 Client contact centre 84 12 1 1 1 0 0 96 2 4330
2020 Health care practitioners 89 8 2 0 1 0 0 98 1 195
2020 Federal regulators 78 14 6 0 1 0 1 93 1 89
2020 Compliance, inspection and enforcement 77 18 2 2 1 1 0 95 3 849
2020 Communications or public affairs 79 17 2 1 1 0 0 96 2 266
2020 Access to information and privacy 78 16 3 1 1 0 0 95 2 179
2020 Security 75 16 5 2 1 0 1 92 3 106
2020 Science and technology 66 23 0 4 0 0 7 96 4 25
2020 Legal services 79 16 0 2 2 0 0 96 4 42
2020 Administration and operations 82 14 2 1 1 0 0 96 2 3929
2020 Human resources 77 20 1 1 1 0 0 97 2 842
2020 Financial management 78 19 2 1 0 0 0 97 1 471
2020 Procurement 86 10 0 0 0 1 3 100 0 70
2020 Real property 80 12 3 2 0 2 0 94 2 84
2020 Information management 79 16 1 2 1 0 0 96 3 276
2020 Information technology 72 20 5 2 1 1 0 92 3 930
2020 Internal audit 76 13 5 1 1 0 3 92 3 61
2020 Evaluation 71 17 4 3 3 0 1 89 7 125
2020 Data sciences 72 19 4 2 2 0 1 92 4 179
2020 Policy 78 15 3 2 2 1 0 93 4 992
2020 Project management 80 15 2 2 1 0 0 95 2 852
2020 Other services to the public 85 12 1 1 1 0 0 97 2 2377
2020 None of the above 77 16 2 2 1 1 1 94 3 1485

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 83 10 2 0 1 0 3 96 1 4920
2022 Health care practitioners 83 6 2 0 1 1 8 97 1 250
2022 Federal regulators 84 8 3 2 0 0 3 95 2 110
2022 Compliance, inspection and enforcement 84 9 2 1 1 0 4 96 2 1035
2022 Communications or public affairs 81 12 2 2 1 1 1 95 3 315
2022 Access to information and privacy 82 11 2 0 1 0 5 97 1 270
2022 Security 81 10 5 1 1 1 2 93 2 125
2022 Science and technology 72 22 0 3 2 0 0 94 6 45
2022 Legal services 87 7 0 2 2 0 2 96 4 45
2022 Administration and operations 83 10 2 1 1 0 3 96 2 4065
2022 Human resources 87 9 1 1 1 0 1 96 2 1040
2022 Financial management 85 11 1 1 1 0 2 97 2 445
2022 Procurement 88 7 1 0 3 0 1 96 3 100
2022 Real property 89 6 2 1 0 0 1 96 1 80
2022 Materiel management 78 12 7 0 0 0 3 93 0 25
2022 Information management 84 10 2 1 0 0 3 97 1 360
2022 Information technology 86 8 2 1 1 0 1 96 2 1075
2022 Internal audit 87 9 1 0 0 1 2 99 0 95
2022 Evaluation 87 5 2 3 1 0 2 95 4 250
2022 Data sciences 86 8 1 0 1 0 4 98 1 200
2022 Policy 83 9 2 1 2 0 1 94 3 1005
2022 Project management 85 9 3 1 1 0 1 95 2 1055
2022 Other services to the public 83 9 2 1 1 0 4 95 2 2405
2022 None of the above 82 9 3 0 2 1 4 95 2 1670
2019 Client contact centre 81 11 3 1 1 0 3 95 2 3036
2019 Health care practitioners 83 5 7 0 0 0 6 93 0 162
2019 Federal regulators 80 9 7 1 1 1 2 91 2 105
2019 Compliance, inspection and enforcement 78 11 3 1 2 0 4 93 4 705
2019 Communications or public affairs 83 9 3 2 2 0 2 94 3 263
2019 Access to information and privacy 81 10 6 0 2 0 1 92 2 130
2019 Security 82 12 4 2 0 0 1 95 2 101
2019 Science and technology 72 13 6 7 0 2 0 87 8 55
2019 Legal services 83 5 3 0 0 0 8 97 0 33
2019 Administration and operations 81 10 3 1 1 0 3 94 2 3122
2019 Human resources 85 9 3 1 1 0 1 95 2 735
2019 Financial management 79 12 3 2 1 0 4 94 3 429
2019 Procurement 81 14 4 0 2 0 0 95 2 55
2019 Real property 79 12 3 1 0 0 4 96 1 68
2019 Information management 81 11 2 1 0 0 4 97 1 257
2019 Information technology 82 11 3 2 1 0 1 94 3 893
2019 Internal audit 85 11 1 1 0 0 1 97 1 77
2019 Evaluation 78 12 4 2 2 1 1 92 4 131
2019 Data sciences 84 9 4 1 1 0 1 93 3 145
2019 Policy 83 9 3 2 2 0 2 93 4 883
2019 Project management 79 11 3 1 2 0 3 93 3 765
2019 Other services to the public 80 9 4 1 2 0 4 93 3 1920
2019 None of the above 79 10 4 1 2 1 4 93 3 1344

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 15 5 3 2 17 5 87 6 4920
2022 Health care practitioners 39 12 6 4 4 28 6 78 13 250
2022 Federal regulators 49 14 13 3 2 15 4 78 6 110
2022 Compliance, inspection and enforcement 42 15 10 6 3 18 5 75 12 1035
2022 Communications or public affairs 42 25 14 9 4 4 2 71 14 315
2022 Access to information and privacy 42 15 9 4 5 19 6 76 12 270
2022 Security 41 18 16 4 5 10 6 70 11 125
2022 Science and technology 67 20 6 4 2 2 0 88 6 45
2022 Legal services 53 23 14 4 0 6 0 81 4 45
2022 Administration and operations 43 20 9 5 4 14 5 78 10 4065
2022 Human resources 59 22 9 2 2 5 2 87 4 1040
2022 Financial management 47 21 14 6 3 6 4 75 10 445
2022 Procurement 59 16 12 3 1 5 3 82 4 100
2022 Real property 36 21 22 5 8 6 2 62 14 80
2022 Materiel management 40 30 4 5 6 11 3 82 13 25
2022 Information management 51 18 9 4 4 10 4 80 9 360
2022 Information technology 56 24 10 3 1 6 1 86 4 1075
2022 Internal audit 48 27 3 3 6 13 1 87 10 95
2022 Evaluation 45 19 8 7 4 14 3 78 12 250
2022 Data sciences 47 26 11 6 3 5 2 78 10 200
2022 Policy 35 29 16 7 3 8 2 71 11 1005
2022 Project management 45 22 14 6 4 7 3 74 11 1055
2022 Other services to the public 39 13 8 4 4 25 7 77 12 2405
2022 None of the above 41 17 8 4 3 20 6 79 10 1670
2020 Client contact centre 48 12 6 4 3 21 6 83 9 4354
2020 Health care practitioners 28 12 7 4 4 39 6 74 14 197
2020 Federal regulators 48 19 13 3 3 11 1 77 8 89
2020 Compliance, inspection and enforcement 40 20 9 4 5 19 3 76 13 855
2020 Communications or public affairs 43 27 15 6 3 5 1 74 10 267
2020 Access to information and privacy 48 13 8 6 6 12 7 76 15 179
2020 Security 53 20 5 2 6 9 6 85 9 106
2020 Science and technology 65 16 3 4 4 3 4 87 9 25
2020 Legal services 53 16 14 7 3 7 0 74 10 42
2020 Administration and operations 42 17 10 4 4 17 5 76 11 3943
2020 Human resources 62 21 10 1 0 5 1 88 2 846
2020 Financial management 49 21 14 5 2 5 4 76 8 471
2020 Procurement 43 19 12 5 1 11 10 78 8 69
2020 Real property 37 28 14 1 6 11 4 75 8 83
2020 Information management 52 18 7 5 1 13 3 84 8 277
2020 Information technology 58 23 10 2 1 6 1 86 3 932
2020 Internal audit 64 19 3 2 0 8 3 95 2 61
2020 Evaluation 42 28 12 6 2 7 3 77 9 125
2020 Data sciences 46 23 18 4 4 4 1 73 9 180
2020 Policy 39 28 18 6 3 6 1 71 10 1000
2020 Project management 47 22 11 5 4 8 4 78 10 852
2020 Other services to the public 39 12 8 5 5 24 7 74 15 2386
2020 None of the above 41 16 10 4 4 21 6 76 10 1492
2019 Client contact centre 44 13 7 5 6 20 6 76 15 3063
2019 Health care practitioners 33 8 7 5 6 33 9 70 19 162
2019 Federal regulators 39 24 9 7 5 14 3 74 14 106
2019 Compliance, inspection and enforcement 39 14 9 7 6 18 6 70 18 713
2019 Communications or public affairs 47 25 14 4 4 5 0 76 9 264
2019 Access to information and privacy 38 19 8 5 8 17 6 74 16 131
2019 Security 54 24 6 2 3 8 3 88 5 99
2019 Science and technology 35 19 24 14 2 4 2 57 17 54
2019 Legal services 40 27 11 8 3 8 3 75 12 33
2019 Administration and operations 40 17 10 6 7 16 5 71 17 3145
2019 Human resources 52 25 12 3 2 5 2 82 6 742
2019 Financial management 38 26 15 6 3 6 6 73 11 430
2019 Procurement 33 29 18 7 8 5 2 66 15 57
2019 Real property 35 22 18 7 5 8 4 66 14 68
2019 Information management 45 16 9 5 6 16 3 76 13 258
2019 Information technology 58 22 8 3 1 6 1 86 5 899
2019 Internal audit 36 30 14 6 3 10 1 74 10 76
2019 Evaluation 43 20 13 7 4 12 2 73 12 131
2019 Data sciences 52 21 15 4 3 4 2 78 7 145
2019 Policy 44 25 15 6 3 6 1 74 10 891
2019 Project management 41 24 13 6 5 10 2 74 12 768
2019 Other services to the public 32 11 8 7 9 26 8 64 24 1927
2019 None of the above 37 16 10 6 6 19 5 70 17 1350

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 4915
2022 Health care practitioners 8 92 250
2022 Federal regulators 9 91 110
2022 Compliance, inspection and enforcement 12 88 1035
2022 Communications or public affairs 8 92 315
2022 Access to information and privacy 3 97 270
2022 Security 7 93 125
2022 Legal services 14 86 45
2022 Administration and operations 9 91 4070
2022 Human resources 6 94 1040
2022 Financial management 4 96 445
2022 Procurement 7 93 100
2022 Real property 7 93 80
2022 Information management 11 89 360
2022 Information technology 6 94 1075
2022 Internal audit 10 90 95
2022 Evaluation 9 91 250
2022 Data sciences 8 92 200
2022 Policy 11 89 1005
2022 Project management 9 91 1055
2022 Other services to the public 10 90 2405
2022 None of the above 8 92 1670
2020 Client contact centre 8 92 4362
2020 Health care practitioners 11 89 197
2020 Federal regulators 13 87 89
2020 Compliance, inspection and enforcement 10 90 855
2020 Communications or public affairs 8 92 267
2020 Access to information and privacy 13 87 179
2020 Security 13 87 106
2020 Administration and operations 9 91 3944
2020 Human resources 8 92 848
2020 Financial management 9 91 472
2020 Real property 11 89 84
2020 Information management 8 92 276
2020 Information technology 6 94 931
2020 Internal audit 10 90 61
2020 Evaluation 10 90 124
2020 Data sciences 9 91 180
2020 Policy 10 90 999
2020 Project management 9 91 856
2020 Other services to the public 10 90 2390
2020 None of the above 10 90 1495
2019 Client contact centre 12 88 3065
2019 Health care practitioners 12 88 163
2019 Federal regulators 18 82 106
2019 Compliance, inspection and enforcement 17 83 712
2019 Communications or public affairs 12 88 265
2019 Access to information and privacy 11 89 130
2019 Security 9 91 101
2019 Administration and operations 14 86 3144
2019 Human resources 14 86 737
2019 Financial management 12 88 430
2019 Real property 12 88 69
2019 Information management 17 83 256
2019 Information technology 8 92 895
2019 Internal audit 11 89 77
2019 Evaluation 23 77 130
2019 Data sciences 12 88 145
2019 Policy 14 86 890
2019 Project management 15 85 770
2019 Other services to the public 14 86 1927
2019 None of the above 13 87 1349
2018 Client contact centre 12 88 2989
2018 Health care practitioners 20 80 182
2018 Federal regulators 20 80 101
2018 Compliance, inspection and enforcement 17 83 698
2018 Communications or public affairs 14 86 244
2018 Access to information and privacy 10 90 110
2018 Security 12 88 62
2018 Legal services 23 77 28
2018 Administration and operations 14 86 3029
2018 Human resources 10 90 646
2018 Financial management 9 91 375
2018 Materiel management 0 100 12
2018 Information management 17 83 240
2018 Information technology 7 93 887
2018 Internal audit 11 89 84
2018 Evaluation 14 86 99
2018 Data sciences 15 85 153
2018 Policy 13 87 762
2018 Project management 14 86 745
2018 Other services to the public 15 85 1778
2018 None of the above 16 84 1193

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 39 61 335
2022 Health care practitioners 46 54 20
2022 Federal regulators 18 82 10
2022 Compliance, inspection and enforcement 41 59 125
2022 Communications or public affairs 48 52 25
2022 Access to information and privacy 59 41 10
2022 Administration and operations 42 58 365
2022 Human resources 39 61 65
2022 Financial management 47 53 20
2022 Information management 44 56 40
2022 Information technology 40 60 65
2022 Evaluation 27 73 20
2022 Data sciences 31 69 15
2022 Policy 46 54 110
2022 Project management 43 57 100
2022 Other services to the public 38 62 235
2022 None of the above 32 68 145
2020 Client contact centre 43 57 325
2020 Health care practitioners 60 40 21
2020 Compliance, inspection and enforcement 45 55 86
2020 Communications or public affairs 47 53 23
2020 Access to information and privacy 53 47 24
2020 Security 53 47 14
2020 Administration and operations 46 54 357
2020 Human resources 34 66 71
2020 Financial management 57 43 42
2020 Information management 54 46 22
2020 Information technology 48 52 53
2020 Evaluation 41 59 12
2020 Data sciences 38 62 16
2020 Policy 39 61 99
2020 Project management 37 63 82
2020 Other services to the public 48 52 243
2020 None of the above 47 53 143
2019 Client contact centre 52 48 370
2019 Health care practitioners 52 48 19
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 52 48 118
2019 Communications or public affairs 35 65 33
2019 Administration and operations 52 48 442
2019 Human resources 40 60 93
2019 Financial management 50 50 54
2019 Information management 46 54 43
2019 Information technology 43 57 66
2019 Evaluation 36 64 29
2019 Data sciences 44 56 17
2019 Policy 36 64 120
2019 Project management 53 47 115
2019 Other services to the public 56 44 256
2019 None of the above 57 43 171
2018 Client contact centre 48 52 345
2018 Health care practitioners 83 17 34
2018 Federal regulators 49 51 21
2018 Compliance, inspection and enforcement 43 57 117
2018 Communications or public affairs 51 49 35
2018 Administration and operations 51 49 428
2018 Human resources 39 61 64
2018 Financial management 54 46 36
2018 Information management 45 55 40
2018 Information technology 46 54 62
2018 Evaluation 37 63 14
2018 Data sciences 48 52 23
2018 Policy 47 53 100
2018 Project management 36 64 109
2018 Other services to the public 50 50 266
2018 None of the above 54 46 182

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 46 54 335
2022 Health care practitioners 40 60 20
2022 Federal regulators 58 42 10
2022 Compliance, inspection and enforcement 61 39 125
2022 Communications or public affairs 61 39 25
2022 Access to information and privacy 42 58 10
2022 Administration and operations 53 47 365
2022 Human resources 63 37 65
2022 Financial management 47 53 20
2022 Information management 58 42 40
2022 Information technology 53 47 65
2022 Evaluation 73 27 20
2022 Data sciences 63 37 15
2022 Policy 66 34 110
2022 Project management 63 37 100
2022 Other services to the public 53 47 235
2022 None of the above 62 38 145
2020 Client contact centre 54 46 325
2020 Health care practitioners 68 32 21
2020 Compliance, inspection and enforcement 58 42 86
2020 Communications or public affairs 57 43 23
2020 Access to information and privacy 56 44 24
2020 Security 34 66 14
2020 Administration and operations 58 42 357
2020 Human resources 73 27 71
2020 Financial management 57 43 42
2020 Information management 68 32 22
2020 Information technology 49 51 53
2020 Policy 76 24 99
2020 Project management 70 30 82
2020 Other services to the public 58 42 243
2020 None of the above 63 37 143
2019 Client contact centre 49 51 370
2019 Health care practitioners 58 42 19
2019 Federal regulators 70 30 20
2019 Compliance, inspection and enforcement 60 40 118
2019 Communications or public affairs 76 24 33
2019 Access to information and privacy 34 66 14
2019 Administration and operations 54 46 442
2019 Human resources 63 37 93
2019 Financial management 70 30 54
2019 Information management 65 35 43
2019 Information technology 57 43 66
2019 Evaluation 75 25 29
2019 Data sciences 50 50 17
2019 Policy 70 30 120
2019 Project management 68 32 115
2019 Other services to the public 48 52 256
2019 None of the above 58 42 171
2018 Client contact centre 51 49 345
2018 Health care practitioners 39 61 34
2018 Federal regulators 70 30 21
2018 Compliance, inspection and enforcement 66 34 117
2018 Communications or public affairs 64 36 35
2018 Administration and operations 56 44 428
2018 Human resources 72 28 64
2018 Financial management 55 45 36
2018 Information management 48 52 40
2018 Information technology 58 42 62
2018 Evaluation 63 37 14
2018 Data sciences 43 57 23
2018 Policy 65 35 100
2018 Project management 68 32 109
2018 Other services to the public 54 46 266
2018 None of the above 61 39 182

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 3 97 335
2022 Health care practitioners 0 100 20
2022 Federal regulators 8 92 10
2022 Compliance, inspection and enforcement 5 95 125
2022 Communications or public affairs 4 96 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 6 94 365
2022 Human resources 14 86 65
2022 Financial management 0 100 20
2022 Information management 11 89 40
2022 Information technology 4 96 65
2022 Evaluation 0 100 20
2022 Data sciences 10 90 15
2022 Policy 6 94 110
2022 Project management 5 95 100
2022 Other services to the public 7 93 235
2022 None of the above 5 95 145
2020 Client contact centre 2 98 325
2020 Health care practitioners 0 100 21
2020 Compliance, inspection and enforcement 7 93 86
2020 Administration and operations 8 92 357
2020 Human resources 7 93 71
2020 Information technology 13 87 53
2020 Other services to the public 5 95 243
2020 None of the above 7 93 143
2019 Client contact centre 5 95 370
2019 Health care practitioners 0 100 19
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 6 94 118
2019 Communications or public affairs 0 100 33
2019 Administration and operations 10 90 442
2019 Human resources 7 93 93
2019 Evaluation 0 100 29
2019 Policy 9 91 120
2019 Project management 5 95 115
2019 Other services to the public 6 94 256
2019 None of the above 5 95 171
2018 Client contact centre 4 96 345
2018 Federal regulators 0 100 21
2018 Compliance, inspection and enforcement 6 94 117
2018 Access to information and privacy 0 100 10
2018 Administration and operations 7 93 428
2018 Data sciences 22 78 23
2018 Policy 7 93 100
2018 Other services to the public 7 93 266

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 1 99 335
2022 Health care practitioners 0 100 20
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 1 99 125
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 0 100 365
2022 Human resources 1 99 65
2022 Financial management 0 100 20
2022 Information management 0 100 40
2022 Information technology 0 100 65
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 1 99 110
2022 Project management 0 100 100
2022 Other services to the public 0 100 235
2022 None of the above 2 98 145
2020 Client contact centre 0 100 325
2020 Health care practitioners 0 100 21
2020 Federal regulators 0 100 12
2020 Compliance, inspection and enforcement 0 100 86
2020 Communications or public affairs 0 100 23
2020 Access to information and privacy 0 100 24
2020 Security 0 100 14
2020 Human resources 0 100 71
2020 Financial management 0 100 42
2020 Information management 0 100 22
2020 Information technology 0 100 53
2020 Data sciences 0 100 16
2020 Policy 0 100 99
2020 Project management 0 100 82
2020 Other services to the public 0 100 243
2019 Health care practitioners 0 100 19
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 0 100 118
2019 Communications or public affairs 0 100 33
2019 Access to information and privacy 0 100 14
2019 Administration and operations 0 100 442
2019 Financial management 0 100 54
2019 Information management 0 100 43
2019 Information technology 0 100 66
2019 Evaluation 0 100 29
2019 Data sciences 0 100 17
2019 Policy 0 100 120
2019 Other services to the public 0 100 256
2019 None of the above 0 100 171
2018 Client contact centre 0 100 345
2018 Health care practitioners 0 100 34
2018 Federal regulators 0 100 21
2018 Compliance, inspection and enforcement 0 100 117
2018 Communications or public affairs 0 100 35
2018 Access to information and privacy 0 100 10
2018 Administration and operations 0 100 428
2018 Human resources 0 100 64
2018 Financial management 0 100 36
2018 Information management 0 100 40
2018 Information technology 0 100 62
2018 Evaluation 0 100 14
2018 Data sciences 0 100 23
2018 Policy 0 100 100
2018 Project management 0 100 109

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 335
2022 Health care practitioners 0 100 20
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 7 93 125
2022 Communications or public affairs 3 97 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 4 96 365
2022 Human resources 5 95 65
2022 Financial management 0 100 20
2022 Information management 16 84 40
2022 Information technology 16 84 65
2022 Evaluation 4 96 20
2022 Data sciences 12 88 15
2022 Policy 5 95 110
2022 Project management 7 93 100
2022 Other services to the public 6 94 235
2022 None of the above 6 94 145
2020 Client contact centre 4 96 325
2020 Health care practitioners 0 100 21
2020 Communications or public affairs 0 100 23
2020 Security 0 100 14
2020 Administration and operations 5 95 357
2020 Financial management 0 100 42
2020 Information technology 13 87 53
2020 Data sciences 0 100 16
2020 Project management 11 89 82
2020 Other services to the public 5 95 243
2020 None of the above 5 95 143
2019 Client contact centre 4 96 370
2019 Compliance, inspection and enforcement 8 92 118
2019 Administration and operations 3 97 442
2019 Information technology 8 92 66
2019 Data sciences 0 100 17
2019 Policy 5 95 120
2019 Project management 7 93 115
2019 Other services to the public 4 96 256
2019 None of the above 3 97 171
2018 Client contact centre 2 98 345
2018 Health care practitioners 0 100 34
2018 Compliance, inspection and enforcement 6 94 117
2018 Administration and operations 4 96 428
2018 Information technology 0 100 62
2018 Evaluation 0 100 14
2018 Project management 7 93 109
2018 Other services to the public 4 96 266
2018 None of the above 5 95 182

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 32 68 335
2022 Health care practitioners 29 71 20
2022 Federal regulators 16 84 10
2022 Compliance, inspection and enforcement 13 87 125
2022 Communications or public affairs 10 90 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 16 84 365
2022 Human resources 2 98 65
2022 Financial management 0 100 20
2022 Information management 4 96 40
2022 Information technology 10 90 65
2022 Evaluation 10 90 20
2022 Data sciences 12 88 15
2022 Policy 5 95 110
2022 Project management 6 94 100
2022 Other services to the public 29 71 235
2022 None of the above 14 86 145
2020 Client contact centre 24 76 325
2020 Compliance, inspection and enforcement 13 87 86
2020 Security 0 100 14
2020 Administration and operations 10 90 357
2020 Human resources 0 100 71
2020 Financial management 0 100 42
2020 Information management 0 100 22
2020 Data sciences 0 100 16
2020 Project management 12 88 82
2020 Other services to the public 23 77 243
2020 None of the above 9 91 143
2019 Client contact centre 33 67 370
2019 Compliance, inspection and enforcement 15 85 118
2019 Communications or public affairs 0 100 33
2019 Access to information and privacy 0 100 14
2019 Administration and operations 8 92 442
2019 Information technology 0 100 66
2019 Data sciences 0 100 17
2019 Project management 5 95 115
2019 Other services to the public 26 74 256
2019 None of the above 9 91 171
2018 Client contact centre 28 72 345
2018 Health care practitioners 33 67 34
2018 Compliance, inspection and enforcement 20 80 117
2018 Administration and operations 10 90 428
2018 Information technology 0 100 62
2018 Evaluation 0 100 14
2018 Policy 6 94 100
2018 Project management 12 88 109
2018 Other services to the public 28 72 266
2018 None of the above 10 90 182

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 335
2022 Health care practitioners 5 95 20
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 6 94 125
2022 Communications or public affairs 5 95 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 5 95 365
2022 Human resources 2 98 65
2022 Financial management 10 90 20
2022 Information management 4 96 40
2022 Information technology 13 87 65
2022 Evaluation 10 90 20
2022 Data sciences 11 89 15
2022 Policy 3 97 110
2022 Project management 5 95 100
2022 Other services to the public 5 95 235
2022 None of the above 8 92 145
2020 Client contact centre 5 95 325
2020 Health care practitioners 0 100 21
2020 Compliance, inspection and enforcement 7 93 86
2020 Administration and operations 2 98 357
2020 Information management 0 100 22
2020 Information technology 11 89 53
2020 Data sciences 0 100 16
2020 Project management 7 93 82
2020 Other services to the public 3 97 243
2020 None of the above 5 95 143
2019 Client contact centre 1 99 370
2019 Compliance, inspection and enforcement 6 94 118
2019 Communications or public affairs 0 100 33
2019 Administration and operations 5 95 442
2019 Human resources 6 94 93
2019 Financial management 0 100 54
2019 Information management 0 100 43
2019 Information technology 12 88 66
2019 Policy 5 95 120
2019 Other services to the public 3 97 256
2018 Client contact centre 3 97 345
2018 Administration and operations 5 95 428
2018 Information technology 16 84 62
2018 None of the above 5 95 182

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 44 56 340
2022 Health care practitioners 46 54 20
2022 Federal regulators 45 55 10
2022 Compliance, inspection and enforcement 42 58 125
2022 Communications or public affairs 30 70 25
2022 Access to information and privacy 38 62 10
2022 Administration and operations 34 66 365
2022 Human resources 12 88 65
2022 Financial management 27 73 20
2022 Information management 32 68 40
2022 Information technology 39 61 65
2022 Evaluation 19 81 20
2022 Data sciences 44 56 15
2022 Policy 35 65 110
2022 Project management 38 62 100
2022 Other services to the public 41 59 235
2022 None of the above 36 64 145
2020 Client contact centre 39 61 325
2020 Health care practitioners 30 70 21
2020 Federal regulators 50 50 12
2020 Compliance, inspection and enforcement 42 58 86
2020 Communications or public affairs 40 60 23
2020 Access to information and privacy 39 61 24
2020 Security 38 62 14
2020 Administration and operations 41 59 357
2020 Human resources 26 74 71
2020 Financial management 43 57 42
2020 Information management 32 68 22
2020 Information technology 42 58 53
2020 Evaluation 42 58 12
2020 Policy 43 57 99
2020 Project management 33 67 82
2020 Other services to the public 43 57 243
2020 None of the above 35 65 143
2019 Client contact centre 47 53 361
2019 Health care practitioners 42 58 19
2019 Federal regulators 45 55 20
2019 Compliance, inspection and enforcement 33 67 117
2019 Communications or public affairs 24 76 33
2019 Administration and operations 38 62 439
2019 Human resources 40 60 92
2019 Financial management 34 66 54
2019 Information management 32 68 43
2019 Information technology 32 68 66
2019 Evaluation 33 67 29
2019 Policy 37 63 119
2019 Project management 38 62 113
2019 Other services to the public 44 56 256
2019 None of the above 38 62 170
2018 Client contact centre 47 53 345
2018 Health care practitioners 46 54 34
2018 Federal regulators 36 64 21
2018 Compliance, inspection and enforcement 42 58 117
2018 Communications or public affairs 40 60 35
2018 Administration and operations 43 57 428
2018 Human resources 36 64 64
2018 Financial management 27 73 36
2018 Information management 25 75 40
2018 Information technology 31 69 62
2018 Evaluation 44 56 14
2018 Data sciences 35 65 23
2018 Policy 44 56 101
2018 Project management 44 56 109
2018 Other services to the public 42 58 266
2018 None of the above 39 61 182

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 33 67 340
2022 Health care practitioners 35 65 20
2022 Federal regulators 38 62 10
2022 Compliance, inspection and enforcement 45 55 125
2022 Communications or public affairs 41 59 25
2022 Access to information and privacy 30 70 10
2022 Administration and operations 35 65 365
2022 Human resources 40 60 65
2022 Financial management 47 53 20
2022 Information management 49 51 40
2022 Information technology 37 63 65
2022 Evaluation 36 64 20
2022 Data sciences 38 62 15
2022 Policy 45 55 110
2022 Project management 49 51 100
2022 Other services to the public 37 63 235
2022 None of the above 41 59 145
2020 Client contact centre 37 63 325
2020 Health care practitioners 25 75 21
2020 Compliance, inspection and enforcement 46 54 86
2020 Communications or public affairs 57 43 23
2020 Access to information and privacy 31 69 24
2020 Security 34 66 14
2020 Administration and operations 35 65 357
2020 Human resources 33 67 71
2020 Financial management 31 69 42
2020 Information management 41 59 22
2020 Information technology 23 77 53
2020 Data sciences 49 51 16
2020 Policy 52 48 99
2020 Project management 39 61 82
2020 Other services to the public 35 65 243
2020 None of the above 42 58 143
2019 Client contact centre 39 61 361
2019 Health care practitioners 42 58 19
2019 Federal regulators 40 60 20
2019 Compliance, inspection and enforcement 37 63 117
2019 Communications or public affairs 27 73 33
2019 Administration and operations 35 65 439
2019 Human resources 50 50 92
2019 Financial management 38 62 54
2019 Information management 33 67 43
2019 Information technology 32 68 66
2019 Evaluation 57 43 29
2019 Policy 43 57 119
2019 Project management 48 52 113
2019 Other services to the public 37 63 256
2019 None of the above 39 61 170
2018 Client contact centre 38 62 345
2018 Health care practitioners 31 69 34
2018 Federal regulators 53 47 21
2018 Compliance, inspection and enforcement 38 62 117
2018 Communications or public affairs 41 59 35
2018 Administration and operations 35 65 428
2018 Human resources 43 57 64
2018 Financial management 42 58 36
2018 Information management 28 72 40
2018 Information technology 29 71 62
2018 Evaluation 43 57 14
2018 Data sciences 43 57 23
2018 Policy 37 63 101
2018 Project management 45 55 109
2018 Other services to the public 38 62 266
2018 None of the above 39 61 182

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 34 66 340
2022 Health care practitioners 24 76 20
2022 Federal regulators 39 61 10
2022 Compliance, inspection and enforcement 35 65 125
2022 Communications or public affairs 26 74 25
2022 Access to information and privacy 33 67 10
2022 Administration and operations 43 57 365
2022 Human resources 47 53 65
2022 Financial management 27 73 20
2022 Information management 52 48 40
2022 Information technology 46 54 65
2022 Evaluation 64 36 20
2022 Data sciences 52 48 15
2022 Policy 41 59 110
2022 Project management 46 54 100
2022 Other services to the public 40 60 235
2022 None of the above 32 68 145
2020 Client contact centre 39 61 325
2020 Health care practitioners 50 50 21
2020 Compliance, inspection and enforcement 49 51 86
2020 Communications or public affairs 60 40 23
2020 Access to information and privacy 22 78 24
2020 Security 59 41 14
2020 Administration and operations 47 53 357
2020 Human resources 41 59 71
2020 Financial management 45 55 42
2020 Information management 36 64 22
2020 Information technology 49 51 53
2020 Evaluation 41 59 12
2020 Data sciences 51 49 16
2020 Policy 48 52 99
2020 Project management 45 55 82
2020 Other services to the public 42 58 243
2020 None of the above 53 47 143
2019 Client contact centre 38 62 361
2019 Health care practitioners 37 63 19
2019 Federal regulators 55 45 20
2019 Compliance, inspection and enforcement 46 54 117
2019 Communications or public affairs 41 59 33
2019 Access to information and privacy 51 49 14
2019 Administration and operations 44 56 439
2019 Human resources 47 53 92
2019 Financial management 58 42 54
2019 Information management 48 52 43
2019 Information technology 48 52 66
2019 Evaluation 51 49 29
2019 Data sciences 50 50 17
2019 Policy 44 56 119
2019 Project management 55 45 113
2019 Other services to the public 44 56 256
2019 None of the above 38 62 170
2018 Client contact centre 40 60 345
2018 Health care practitioners 39 61 34
2018 Federal regulators 38 62 21
2018 Compliance, inspection and enforcement 51 49 117
2018 Communications or public affairs 42 58 35
2018 Access to information and privacy 49 51 10
2018 Administration and operations 40 60 428
2018 Human resources 65 35 64
2018 Financial management 44 56 36
2018 Information management 42 58 40
2018 Information technology 42 58 62
2018 Data sciences 43 57 23
2018 Policy 47 53 101
2018 Project management 47 53 109
2018 Other services to the public 43 57 266
2018 None of the above 47 53 182

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 36 64 340
2022 Health care practitioners 34 66 20
2022 Federal regulators 41 59 10
2022 Compliance, inspection and enforcement 36 64 125
2022 Communications or public affairs 44 56 25
2022 Access to information and privacy 44 56 10
2022 Administration and operations 34 66 365
2022 Human resources 36 64 65
2022 Financial management 30 70 20
2022 Information management 55 45 40
2022 Information technology 45 55 65
2022 Evaluation 36 64 20
2022 Data sciences 43 57 15
2022 Policy 44 56 110
2022 Project management 38 62 100
2022 Other services to the public 37 63 235
2022 None of the above 41 59 145
2020 Client contact centre 40 60 325
2020 Health care practitioners 27 73 21
2020 Federal regulators 42 58 12
2020 Compliance, inspection and enforcement 39 61 86
2020 Communications or public affairs 52 48 23
2020 Access to information and privacy 43 57 24
2020 Security 38 62 14
2020 Administration and operations 39 61 357
2020 Human resources 39 61 71
2020 Financial management 38 62 42
2020 Information management 50 50 22
2020 Information technology 49 51 53
2020 Evaluation 51 49 12
2020 Data sciences 45 55 16
2020 Policy 39 61 99
2020 Project management 41 59 82
2020 Other services to the public 44 56 243
2020 None of the above 54 46 143
2019 Client contact centre 37 63 361
2019 Health care practitioners 37 63 19
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 31 69 117
2019 Communications or public affairs 36 64 33
2019 Administration and operations 42 58 439
2019 Human resources 44 56 92
2019 Financial management 36 64 54
2019 Information management 44 56 43
2019 Information technology 39 61 66
2019 Evaluation 48 52 29
2019 Data sciences 33 67 17
2019 Policy 47 53 119
2019 Project management 44 56 113
2019 Other services to the public 42 58 256
2019 None of the above 40 60 170
2018 Client contact centre 37 63 345
2018 Health care practitioners 29 71 34
2018 Federal regulators 46 54 21
2018 Compliance, inspection and enforcement 49 51 117
2018 Communications or public affairs 46 54 35
2018 Administration and operations 37 63 428
2018 Human resources 38 62 64
2018 Financial management 36 64 36
2018 Information management 41 59 40
2018 Information technology 39 61 62
2018 Evaluation 40 60 14
2018 Data sciences 52 48 23
2018 Policy 41 59 101
2018 Project management 45 55 109
2018 Other services to the public 40 60 266
2018 None of the above 36 64 182

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 20 80 340
2022 Health care practitioners 34 66 20
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 27 73 125
2022 Communications or public affairs 27 73 25
2022 Access to information and privacy 33 67 10
2022 Administration and operations 23 77 365
2022 Human resources 27 73 65
2022 Financial management 16 84 20
2022 Information management 31 69 40
2022 Information technology 29 71 65
2022 Evaluation 25 75 20
2022 Data sciences 19 81 15
2022 Policy 35 65 110
2022 Project management 29 71 100
2022 Other services to the public 23 77 235
2022 None of the above 19 81 145
2020 Client contact centre 23 77 325
2020 Compliance, inspection and enforcement 40 60 86
2020 Communications or public affairs 48 52 23
2020 Access to information and privacy 24 76 24
2020 Security 36 64 14
2020 Administration and operations 28 72 357
2020 Human resources 36 64 71
2020 Financial management 38 62 42
2020 Information technology 30 70 53
2020 Policy 35 65 99
2020 Project management 40 60 82
2020 Other services to the public 26 74 243
2020 None of the above 31 69 143
2019 Client contact centre 21 79 361
2019 Health care practitioners 37 63 19
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 30 70 117
2019 Communications or public affairs 32 68 33
2019 Administration and operations 27 73 439
2019 Human resources 25 75 92
2019 Financial management 24 76 54
2019 Information management 14 86 43
2019 Information technology 22 78 66
2019 Policy 34 66 119
2019 Project management 34 66 113
2019 Other services to the public 22 78 256
2019 None of the above 21 79 170
2018 Client contact centre 18 82 345
2018 Federal regulators 31 69 21
2018 Compliance, inspection and enforcement 39 61 117
2018 Communications or public affairs 25 75 35
2018 Administration and operations 25 75 428
2018 Human resources 30 70 64
2018 Financial management 33 67 36
2018 Information management 34 66 40
2018 Information technology 23 77 62
2018 Policy 27 73 101
2018 Project management 38 62 109
2018 Other services to the public 25 75 266
2018 None of the above 28 72 182

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 56 44 340
2022 Health care practitioners 45 55 20
2022 Federal regulators 54 46 10
2022 Compliance, inspection and enforcement 57 43 125
2022 Communications or public affairs 58 42 25
2022 Access to information and privacy 49 51 10
2022 Administration and operations 52 48 365
2022 Human resources 58 42 65
2022 Financial management 42 58 20
2022 Information management 57 43 40
2022 Information technology 46 54 65
2022 Evaluation 49 51 20
2022 Data sciences 47 53 15
2022 Policy 59 41 110
2022 Project management 57 43 100
2022 Other services to the public 57 43 235
2022 None of the above 44 56 145
2020 Client contact centre 52 48 325
2020 Health care practitioners 50 50 21
2020 Federal regulators 51 49 12
2020 Compliance, inspection and enforcement 50 50 86
2020 Communications or public affairs 70 30 23
2020 Access to information and privacy 68 32 24
2020 Security 36 64 14
2020 Administration and operations 54 46 357
2020 Human resources 45 55 71
2020 Financial management 57 43 42
2020 Information management 53 47 22
2020 Information technology 62 38 53
2020 Evaluation 41 59 12
2020 Data sciences 57 43 16
2020 Policy 53 47 99
2020 Project management 60 40 82
2020 Other services to the public 56 44 243
2020 None of the above 52 48 143
2019 Client contact centre 64 36 361
2019 Health care practitioners 63 37 19
2019 Federal regulators 40 60 20
2019 Compliance, inspection and enforcement 56 44 117
2019 Communications or public affairs 53 47 33
2019 Access to information and privacy 39 61 14
2019 Administration and operations 49 51 439
2019 Human resources 55 45 92
2019 Financial management 55 45 54
2019 Information management 60 40 43
2019 Information technology 59 41 66
2019 Evaluation 54 46 29
2019 Data sciences 55 45 17
2019 Policy 47 53 119
2019 Project management 59 41 113
2019 Other services to the public 54 46 256
2019 None of the above 57 43 170
2018 Client contact centre 60 40 345
2018 Health care practitioners 79 21 34
2018 Federal regulators 52 48 21
2018 Compliance, inspection and enforcement 55 45 117
2018 Communications or public affairs 67 33 35
2018 Administration and operations 54 46 428
2018 Human resources 45 55 64
2018 Financial management 43 57 36
2018 Information management 56 44 40
2018 Information technology 61 39 62
2018 Evaluation 48 52 14
2018 Data sciences 61 39 23
2018 Policy 64 36 101
2018 Project management 56 44 109
2018 Other services to the public 57 43 266
2018 None of the above 50 50 182

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 37 63 340
2022 Health care practitioners 29 71 20
2022 Federal regulators 54 46 10
2022 Compliance, inspection and enforcement 34 66 125
2022 Communications or public affairs 24 76 25
2022 Access to information and privacy 18 82 10
2022 Administration and operations 32 68 365
2022 Human resources 21 79 65
2022 Financial management 41 59 20
2022 Information management 32 68 40
2022 Information technology 26 74 65
2022 Evaluation 22 78 20
2022 Data sciences 42 58 15
2022 Policy 33 67 110
2022 Project management 30 70 100
2022 Other services to the public 35 65 235
2022 None of the above 23 77 145
2020 Client contact centre 33 67 325
2020 Health care practitioners 35 65 21
2020 Federal regulators 42 58 12
2020 Compliance, inspection and enforcement 30 70 86
2020 Communications or public affairs 43 57 23
2020 Access to information and privacy 39 61 24
2020 Security 51 49 14
2020 Administration and operations 34 66 357
2020 Human resources 30 70 71
2020 Financial management 43 57 42
2020 Information management 31 69 22
2020 Information technology 44 56 53
2020 Evaluation 42 58 12
2020 Policy 24 76 99
2020 Project management 38 62 82
2020 Other services to the public 39 61 243
2020 None of the above 33 67 143
2019 Client contact centre 44 56 361
2019 Health care practitioners 52 48 19
2019 Compliance, inspection and enforcement 33 67 117
2019 Communications or public affairs 32 68 33
2019 Administration and operations 34 66 439
2019 Human resources 25 75 92
2019 Financial management 33 67 54
2019 Information management 36 64 43
2019 Information technology 27 73 66
2019 Evaluation 33 67 29
2019 Policy 23 77 119
2019 Project management 31 69 113
2019 Other services to the public 35 65 256
2019 None of the above 30 70 170
2018 Client contact centre 42 58 345
2018 Health care practitioners 47 53 34
2018 Federal regulators 29 71 21
2018 Compliance, inspection and enforcement 38 62 117
2018 Communications or public affairs 32 68 35
2018 Administration and operations 34 66 428
2018 Human resources 27 73 64
2018 Financial management 27 73 36
2018 Information management 28 72 40
2018 Information technology 28 72 62
2018 Data sciences 39 61 23
2018 Policy 33 67 101
2018 Project management 33 67 109
2018 Other services to the public 36 64 266
2018 None of the above 33 67 182

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 1 99 340
2022 Health care practitioners 0 100 20
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 1 99 125
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 1 99 365
2022 Human resources 0 100 65
2022 Financial management 0 100 20
2022 Information management 0 100 40
2022 Information technology 0 100 65
2022 Evaluation 0 100 20
2022 Data sciences 6 94 15
2022 Policy 0 100 110
2022 Project management 0 100 100
2022 Other services to the public 2 98 235
2022 None of the above 0 100 145
2020 Client contact centre 2 98 325
2020 Health care practitioners 0 100 21
2020 Federal regulators 0 100 12
2020 Compliance, inspection and enforcement 0 100 86
2020 Access to information and privacy 0 100 24
2020 Security 0 100 14
2020 Administration and operations 2 98 357
2020 Human resources 0 100 71
2020 Financial management 0 100 42
2020 Information management 0 100 22
2020 Information technology 0 100 53
2020 Evaluation 0 100 12
2020 Data sciences 0 100 16
2020 Project management 0 100 82
2020 Other services to the public 3 97 243
2019 Health care practitioners 0 100 19
2019 Communications or public affairs 0 100 33
2019 Access to information and privacy 0 100 14
2019 Financial management 0 100 54
2019 Information management 0 100 43
2019 Information technology 0 100 66
2019 Data sciences 0 100 17
2018 Client contact centre 2 98 345
2018 Health care practitioners 0 100 34
2018 Federal regulators 0 100 21
2018 Communications or public affairs 0 100 35
2018 Access to information and privacy 0 100 10
2018 Human resources 0 100 64
2018 Financial management 0 100 36
2018 Information management 0 100 40
2018 Information technology 0 100 62
2018 Evaluation 0 100 14
2018 Data sciences 0 100 23
2018 Policy 0 100 101

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 340
2022 Health care practitioners 0 100 20
2022 Federal regulators 27 73 10
2022 Compliance, inspection and enforcement 3 97 125
2022 Communications or public affairs 8 92 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 6 94 365
2022 Human resources 5 95 65
2022 Financial management 0 100 20
2022 Information management 7 93 40
2022 Information technology 3 97 65
2022 Evaluation 0 100 20
2022 Data sciences 20 80 15
2022 Policy 7 93 110
2022 Project management 4 96 100
2022 Other services to the public 6 94 235
2022 None of the above 5 95 145
2020 Client contact centre 7 93 325
2020 Security 0 100 14
2020 Administration and operations 8 92 357
2020 Information management 0 100 22
2020 Information technology 9 91 53
2020 Policy 6 94 99
2020 Project management 8 92 82
2020 Other services to the public 7 93 243
2020 None of the above 6 94 143
2019 Client contact centre 10 90 361
2019 Compliance, inspection and enforcement 5 95 117
2019 Communications or public affairs 20 80 33
2019 Administration and operations 8 92 439
2019 Human resources 12 88 92
2019 Information technology 12 88 66
2019 Policy 6 94 119
2019 Project management 12 88 113
2019 Other services to the public 9 91 256
2019 None of the above 6 94 170
2018 Client contact centre 10 90 345
2018 Compliance, inspection and enforcement 9 91 117
2018 Access to information and privacy 0 100 10
2018 Administration and operations 8 92 428
2018 Information technology 8 92 62
2018 Policy 12 88 101
2018 Project management 11 89 109
2018 Other services to the public 12 88 266
2018 None of the above 10 90 182

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 13 87 340
2022 Health care practitioners 5 95 20
2022 Federal regulators 16 84 10
2022 Compliance, inspection and enforcement 13 87 125
2022 Communications or public affairs 13 87 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 12 88 365
2022 Human resources 14 86 65
2022 Financial management 10 90 20
2022 Information management 18 82 40
2022 Information technology 8 92 65
2022 Evaluation 21 79 20
2022 Data sciences 6 94 15
2022 Policy 6 94 110
2022 Project management 13 87 100
2022 Other services to the public 13 87 235
2022 None of the above 9 91 145
2020 Client contact centre 14 86 325
2020 Health care practitioners 0 100 21
2020 Compliance, inspection and enforcement 8 92 86
2020 Administration and operations 10 90 357
2020 Human resources 14 86 71
2020 Information technology 15 85 53
2020 Policy 8 92 99
2020 Project management 12 88 82
2020 Other services to the public 10 90 243
2020 None of the above 15 85 143
2019 Client contact centre 16 84 361
2019 Health care practitioners 26 74 19
2019 Compliance, inspection and enforcement 14 86 117
2019 Administration and operations 9 91 439
2019 Human resources 8 92 92
2019 Financial management 9 91 54
2019 Information management 15 85 43
2019 Information technology 11 89 66
2019 Evaluation 17 83 29
2019 Policy 8 92 119
2019 Project management 9 91 113
2019 Other services to the public 10 90 256
2019 None of the above 9 91 170
2018 Client contact centre 13 87 345
2018 Compliance, inspection and enforcement 14 86 117
2018 Administration and operations 11 89 428
2018 Human resources 8 92 64
2018 Data sciences 0 100 23
2018 Policy 10 90 101
2018 Project management 14 86 109
2018 Other services to the public 12 88 266
2018 None of the above 11 89 182

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 45 55 340
2022 Health care practitioners 15 85 20
2022 Federal regulators 82 18 10
2022 Compliance, inspection and enforcement 45 55 125
2022 Communications or public affairs 60 40 25
2022 Access to information and privacy 43 57 10
2022 Administration and operations 46 54 365
2022 Human resources 47 53 65
2022 Financial management 36 64 20
2022 Information management 53 47 40
2022 Information technology 46 54 65
2022 Evaluation 59 41 20
2022 Data sciences 53 47 15
2022 Policy 51 49 110
2022 Project management 49 51 100
2022 Other services to the public 52 48 235
2022 None of the above 47 53 145
2020 Client contact centre 46 54 325
2020 Health care practitioners 53 47 21
2020 Federal regulators 50 50 12
2020 Compliance, inspection and enforcement 53 47 86
2020 Communications or public affairs 56 44 23
2020 Access to information and privacy 52 48 24
2020 Security 51 49 14
2020 Administration and operations 48 52 357
2020 Human resources 43 57 71
2020 Financial management 45 55 42
2020 Information management 41 59 22
2020 Information technology 51 49 53
2020 Data sciences 37 63 16
2020 Policy 47 53 99
2020 Project management 42 58 82
2020 Other services to the public 51 49 243
2020 None of the above 55 45 143
2019 Client contact centre 45 55 361
2019 Health care practitioners 42 58 19
2019 Federal regulators 60 40 20
2019 Compliance, inspection and enforcement 49 51 117
2019 Communications or public affairs 42 58 33
2019 Access to information and privacy 35 65 14
2019 Administration and operations 47 53 439
2019 Human resources 40 60 92
2019 Financial management 45 55 54
2019 Information management 48 52 43
2019 Information technology 47 53 66
2019 Evaluation 48 52 29
2019 Data sciences 61 39 17
2019 Policy 53 47 119
2019 Project management 52 48 113
2019 Other services to the public 44 56 256
2019 None of the above 54 46 170
2018 Client contact centre 43 57 345
2018 Health care practitioners 29 71 34
2018 Federal regulators 47 53 21
2018 Compliance, inspection and enforcement 54 46 117
2018 Communications or public affairs 36 64 35
2018 Administration and operations 47 53 428
2018 Human resources 57 43 64
2018 Financial management 50 50 36
2018 Information management 42 58 40
2018 Information technology 40 60 62
2018 Evaluation 58 42 14
2018 Data sciences 30 70 23
2018 Policy 48 52 101
2018 Project management 43 57 109
2018 Other services to the public 49 51 266
2018 None of the above 48 52 182

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 28 72 340
2022 Health care practitioners 29 71 20
2022 Federal regulators 35 65 10
2022 Compliance, inspection and enforcement 22 78 125
2022 Communications or public affairs 26 74 25
2022 Access to information and privacy 11 89 10
2022 Administration and operations 22 78 365
2022 Human resources 8 92 65
2022 Financial management 6 94 20
2022 Information management 17 83 40
2022 Information technology 12 88 65
2022 Evaluation 13 87 20
2022 Data sciences 20 80 15
2022 Policy 22 78 110
2022 Project management 24 76 100
2022 Other services to the public 30 70 235
2022 None of the above 19 81 145
2020 Client contact centre 26 74 325
2020 Compliance, inspection and enforcement 23 77 86
2020 Communications or public affairs 22 78 23
2020 Administration and operations 21 79 357
2020 Human resources 14 86 71
2020 Financial management 33 67 42
2020 Information management 32 68 22
2020 Information technology 21 79 53
2020 Policy 22 78 99
2020 Project management 14 86 82
2020 Other services to the public 29 71 243
2020 None of the above 16 84 143
2019 Client contact centre 34 66 361
2019 Compliance, inspection and enforcement 25 75 117
2019 Administration and operations 22 78 439
2019 Human resources 13 87 92
2019 Financial management 16 84 54
2019 Information management 23 77 43
2019 Information technology 23 77 66
2019 Evaluation 27 73 29
2019 Data sciences 28 72 17
2019 Policy 17 83 119
2019 Project management 23 77 113
2019 Other services to the public 28 72 256
2019 None of the above 23 77 170
2018 Client contact centre 32 68 345
2018 Health care practitioners 19 81 34
2018 Federal regulators 23 77 21
2018 Compliance, inspection and enforcement 29 71 117
2018 Communications or public affairs 26 74 35
2018 Administration and operations 22 78 428
2018 Human resources 17 83 64
2018 Financial management 21 79 36
2018 Information management 13 87 40
2018 Information technology 19 81 62
2018 Policy 23 77 101
2018 Project management 24 76 109
2018 Other services to the public 31 69 266
2018 None of the above 18 82 182

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 17 83 340
2022 Health care practitioners 25 75 20
2022 Federal regulators 20 80 10
2022 Compliance, inspection and enforcement 19 81 125
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 33 67 10
2022 Administration and operations 19 81 365
2022 Human resources 18 82 65
2022 Financial management 5 95 20
2022 Information management 15 85 40
2022 Information technology 14 86 65
2022 Evaluation 18 82 20
2022 Data sciences 15 85 15
2022 Policy 12 88 110
2022 Project management 23 77 100
2022 Other services to the public 20 80 235
2022 None of the above 25 75 145
2020 Client contact centre 13 87 325
2020 Compliance, inspection and enforcement 21 79 86
2020 Administration and operations 13 87 357
2020 Human resources 16 84 71
2020 Financial management 22 78 42
2020 Information management 24 76 22
2020 Information technology 21 79 53
2020 Policy 14 86 99
2020 Project management 18 82 82
2020 Other services to the public 16 84 243
2020 None of the above 14 86 143
2019 Client contact centre 16 84 361
2019 Federal regulators 25 75 20
2019 Compliance, inspection and enforcement 18 82 117
2019 Administration and operations 15 85 439
2019 Human resources 19 81 92
2019 Financial management 15 85 54
2019 Information management 13 87 43
2019 Information technology 14 86 66
2019 Evaluation 17 83 29
2019 Policy 16 84 119
2019 Project management 12 88 113
2019 Other services to the public 14 86 256
2019 None of the above 17 83 170
2018 Client contact centre 16 84 345
2018 Health care practitioners 25 75 34
2018 Compliance, inspection and enforcement 22 78 117
2018 Communications or public affairs 18 82 35
2018 Administration and operations 17 83 428
2018 Human resources 12 88 64
2018 Financial management 14 86 36
2018 Information management 20 80 40
2018 Information technology 18 82 62
2018 Evaluation 53 47 14
2018 Policy 12 88 101
2018 Project management 18 82 109
2018 Other services to the public 19 81 266
2018 None of the above 21 79 182

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 50 50 340
2022 Health care practitioners 44 56 20
2022 Federal regulators 72 28 10
2022 Compliance, inspection and enforcement 51 49 125
2022 Communications or public affairs 65 35 25
2022 Access to information and privacy 62 38 10
2022 Administration and operations 47 53 365
2022 Human resources 64 36 60
2022 Financial management 71 29 20
2022 Information management 46 54 40
2022 Information technology 50 50 65
2022 Evaluation 65 35 20
2022 Data sciences 32 68 15
2022 Policy 52 48 110
2022 Project management 57 43 100
2022 Other services to the public 50 50 235
2022 None of the above 42 58 145
2020 Client contact centre 45 55 325
2020 Health care practitioners 42 58 21
2020 Federal regulators 41 59 12
2020 Compliance, inspection and enforcement 55 45 86
2020 Communications or public affairs 69 31 23
2020 Access to information and privacy 59 41 24
2020 Security 37 63 14
2020 Administration and operations 52 48 357
2020 Human resources 47 53 71
2020 Financial management 64 36 42
2020 Information management 46 54 22
2020 Information technology 49 51 53
2020 Evaluation 59 41 12
2020 Data sciences 68 32 16
2020 Policy 55 45 99
2020 Project management 47 53 82
2020 Other services to the public 55 45 243
2020 None of the above 49 51 143
2019 Client contact centre 58 42 359
2019 Health care practitioners 61 39 18
2019 Federal regulators 50 50 20
2019 Compliance, inspection and enforcement 48 52 117
2019 Communications or public affairs 64 36 32
2019 Access to information and privacy 57 43 14
2019 Administration and operations 56 44 437
2019 Human resources 46 54 91
2019 Financial management 39 61 53
2019 Information management 50 50 43
2019 Information technology 40 60 65
2019 Evaluation 53 47 29
2019 Data sciences 45 55 17
2019 Policy 50 50 118
2019 Project management 59 41 113
2019 Other services to the public 55 45 254
2019 None of the above 56 44 170
2018 Client contact centre 53 47 345
2018 Health care practitioners 56 44 34
2018 Federal regulators 38 62 21
2018 Compliance, inspection and enforcement 58 42 117
2018 Communications or public affairs 53 47 35
2018 Administration and operations 52 48 426
2018 Human resources 51 49 64
2018 Financial management 58 42 36
2018 Information management 44 56 40
2018 Information technology 48 52 62
2018 Evaluation 43 57 14
2018 Data sciences 60 40 23
2018 Policy 54 46 101
2018 Project management 51 49 109
2018 Other services to the public 53 47 266
2018 None of the above 50 50 182

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 19 81 340
2022 Health care practitioners 21 79 20
2022 Federal regulators 27 73 10
2022 Compliance, inspection and enforcement 20 80 125
2022 Communications or public affairs 24 76 25
2022 Access to information and privacy 11 89 10
2022 Administration and operations 23 77 365
2022 Human resources 28 72 60
2022 Financial management 22 78 20
2022 Information management 31 69 40
2022 Information technology 23 77 65
2022 Evaluation 12 88 20
2022 Data sciences 38 62 15
2022 Policy 22 78 110
2022 Project management 21 79 100
2022 Other services to the public 19 81 235
2022 None of the above 19 81 145
2020 Client contact centre 22 78 325
2020 Health care practitioners 35 65 21
2020 Compliance, inspection and enforcement 21 79 86
2020 Communications or public affairs 30 70 23
2020 Access to information and privacy 24 76 24
2020 Security 50 50 14
2020 Administration and operations 28 72 357
2020 Human resources 23 77 71
2020 Financial management 26 74 42
2020 Information management 50 50 22
2020 Information technology 25 75 53
2020 Policy 37 63 99
2020 Project management 24 76 82
2020 Other services to the public 30 70 243
2020 None of the above 25 75 143
2019 Client contact centre 28 72 359
2019 Federal regulators 40 60 20
2019 Compliance, inspection and enforcement 31 69 117
2019 Communications or public affairs 18 82 32
2019 Access to information and privacy 39 61 14
2019 Administration and operations 26 74 437
2019 Human resources 36 64 91
2019 Financial management 26 74 53
2019 Information management 29 71 43
2019 Information technology 26 74 65
2019 Evaluation 37 63 29
2019 Data sciences 34 66 17
2019 Policy 29 71 118
2019 Project management 23 77 113
2019 Other services to the public 20 80 254
2019 None of the above 18 82 170
2018 Client contact centre 23 77 345
2018 Health care practitioners 18 82 34
2018 Federal regulators 23 77 21
2018 Compliance, inspection and enforcement 31 69 117
2018 Communications or public affairs 29 71 35
2018 Access to information and privacy 0 100 10
2018 Administration and operations 29 71 426
2018 Human resources 36 64 64
2018 Financial management 14 86 36
2018 Information management 13 87 40
2018 Information technology 31 69 62
2018 Data sciences 26 74 23
2018 Policy 27 73 101
2018 Project management 32 68 109
2018 Other services to the public 27 73 266
2018 None of the above 23 77 182

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 340
2022 Health care practitioners 0 100 20
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 6 94 125
2022 Communications or public affairs 4 96 25
2022 Access to information and privacy 11 89 10
2022 Administration and operations 6 94 365
2022 Human resources 5 95 60
2022 Financial management 6 94 20
2022 Information management 5 95 40
2022 Information technology 7 93 65
2022 Evaluation 13 87 20
2022 Data sciences 0 100 15
2022 Policy 6 94 110
2022 Project management 7 93 100
2022 Other services to the public 5 95 235
2022 None of the above 3 97 145
2020 Client contact centre 4 96 325
2020 Health care practitioners 0 100 21
2020 Compliance, inspection and enforcement 7 93 86
2020 Communications or public affairs 21 79 23
2020 Security 0 100 14
2020 Administration and operations 7 93 357
2020 Human resources 7 93 71
2020 Information management 0 100 22
2020 Policy 8 92 99
2020 Other services to the public 5 95 243
2020 None of the above 6 94 143
2019 Client contact centre 6 94 359
2019 Compliance, inspection and enforcement 4 96 117
2019 Administration and operations 8 92 437
2019 Human resources 10 90 91
2019 Information management 11 89 43
2019 Policy 4 96 118
2019 Project management 6 94 113
2019 Other services to the public 4 96 254
2019 None of the above 5 95 170
2018 Client contact centre 3 97 345
2018 Compliance, inspection and enforcement 7 93 117
2018 Administration and operations 6 94 426
2018 Information technology 10 90 62
2018 Policy 7 93 101
2018 Other services to the public 5 95 266
2018 None of the above 4 96 182

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 19 81 340
2022 Health care practitioners 15 85 20
2022 Federal regulators 30 70 10
2022 Compliance, inspection and enforcement 23 77 125
2022 Communications or public affairs 8 92 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 18 82 365
2022 Human resources 13 87 60
2022 Financial management 16 84 20
2022 Information management 23 77 40
2022 Information technology 13 87 65
2022 Evaluation 21 79 20
2022 Data sciences 7 93 15
2022 Policy 15 85 110
2022 Project management 12 88 100
2022 Other services to the public 20 80 235
2022 None of the above 20 80 145
2020 Client contact centre 26 74 325
2020 Federal regulators 42 58 12
2020 Compliance, inspection and enforcement 30 70 86
2020 Access to information and privacy 20 80 24
2020 Administration and operations 22 78 357
2020 Human resources 16 84 71
2020 Financial management 21 79 42
2020 Information technology 11 89 53
2020 Policy 14 86 99
2020 Project management 19 81 82
2020 Other services to the public 21 79 243
2020 None of the above 21 79 143
2019 Client contact centre 24 76 359
2019 Health care practitioners 39 61 18
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 25 75 117
2019 Administration and operations 19 81 437
2019 Human resources 26 74 91
2019 Financial management 21 79 53
2019 Information management 25 75 43
2019 Information technology 8 92 65
2019 Evaluation 16 84 29
2019 Policy 15 85 118
2019 Project management 20 80 113
2019 Other services to the public 21 79 254
2019 None of the above 20 80 170
2018 Client contact centre 21 79 345
2018 Health care practitioners 29 71 34
2018 Federal regulators 37 63 21
2018 Compliance, inspection and enforcement 24 76 117
2018 Communications or public affairs 27 73 35
2018 Administration and operations 22 78 426
2018 Human resources 22 78 64
2018 Financial management 17 83 36
2018 Information management 28 72 40
2018 Information technology 15 85 62
2018 Policy 12 88 101
2018 Project management 15 85 109
2018 Other services to the public 25 75 266
2018 None of the above 28 72 182

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 340
2022 Health care practitioners 5 95 20
2022 Federal regulators 11 89 10
2022 Compliance, inspection and enforcement 6 94 125
2022 Communications or public affairs 9 91 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 10 90 365
2022 Human resources 16 84 60
2022 Financial management 6 94 20
2022 Information management 7 93 40
2022 Information technology 9 91 65
2022 Evaluation 22 78 20
2022 Data sciences 0 100 15
2022 Policy 13 87 110
2022 Project management 6 94 100
2022 Other services to the public 11 89 235
2022 None of the above 6 94 145
2020 Client contact centre 10 90 325
2020 Compliance, inspection and enforcement 13 87 86
2020 Administration and operations 10 90 357
2020 Human resources 11 89 71
2020 Financial management 12 88 42
2020 Information technology 9 91 53
2020 Policy 13 87 99
2020 Project management 11 89 82
2020 Other services to the public 12 88 243
2020 None of the above 7 93 143
2019 Client contact centre 10 90 359
2019 Compliance, inspection and enforcement 9 91 117
2019 Administration and operations 11 89 437
2019 Human resources 13 87 91
2019 Financial management 9 91 53
2019 Information management 17 83 43
2019 Information technology 8 92 65
2019 Policy 9 91 118
2019 Project management 8 92 113
2019 Other services to the public 9 91 254
2019 None of the above 8 92 170
2018 Client contact centre 7 93 345
2018 Compliance, inspection and enforcement 16 84 117
2018 Communications or public affairs 0 100 35
2018 Access to information and privacy 0 100 10
2018 Administration and operations 11 89 426
2018 Human resources 8 92 64
2018 Financial management 0 100 36
2018 Information technology 8 92 62
2018 Evaluation 0 100 14
2018 Policy 15 85 101
2018 Project management 5 95 109
2018 Other services to the public 12 88 266
2018 None of the above 10 90 182

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 340
2022 Health care practitioners 5 95 20
2022 Federal regulators 11 89 10
2022 Compliance, inspection and enforcement 7 93 125
2022 Communications or public affairs 9 91 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 9 91 365
2022 Human resources 3 97 60
2022 Financial management 5 95 20
2022 Information management 14 86 40
2022 Information technology 5 95 65
2022 Evaluation 9 91 20
2022 Data sciences 0 100 15
2022 Policy 7 93 110
2022 Project management 4 96 100
2022 Other services to the public 4 96 235
2022 None of the above 8 92 145
2020 Client contact centre 8 92 325
2020 Compliance, inspection and enforcement 11 89 86
2020 Communications or public affairs 0 100 23
2020 Access to information and privacy 0 100 24
2020 Administration and operations 9 91 357
2020 Information management 0 100 22
2020 Project management 7 93 82
2020 Other services to the public 6 94 243
2020 None of the above 6 94 143
2019 Client contact centre 8 92 359
2019 Compliance, inspection and enforcement 13 87 117
2019 Communications or public affairs 0 100 32
2019 Access to information and privacy 0 100 14
2019 Administration and operations 5 95 437
2019 Data sciences 0 100 17
2019 Policy 0 100 118
2019 Project management 8 92 113
2019 Other services to the public 7 93 254
2019 None of the above 7 93 170
2018 Client contact centre 6 94 345
2018 Compliance, inspection and enforcement 14 86 117
2018 Administration and operations 5 95 426
2018 Information management 15 85 40
2018 Data sciences 0 100 23
2018 Project management 6 94 109
2018 Other services to the public 5 95 266
2018 None of the above 8 92 182

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 12 88 340
2022 Health care practitioners 5 95 20
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 14 86 125
2022 Communications or public affairs 11 89 25
2022 Access to information and privacy 13 87 10
2022 Administration and operations 11 89 365
2022 Human resources 13 87 60
2022 Financial management 5 95 20
2022 Information management 9 91 40
2022 Information technology 7 93 65
2022 Evaluation 14 86 20
2022 Data sciences 11 89 15
2022 Policy 11 89 110
2022 Project management 9 91 100
2022 Other services to the public 11 89 235
2022 None of the above 6 94 145
2020 Client contact centre 17 83 325
2020 Compliance, inspection and enforcement 13 87 86
2020 Administration and operations 13 87 357
2020 Information management 23 77 22
2020 Information technology 15 85 53
2020 Policy 9 91 99
2020 Project management 19 81 82
2020 Other services to the public 13 87 243
2020 None of the above 10 90 143
2019 Client contact centre 15 85 359
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 16 84 117
2019 Communications or public affairs 24 76 32
2019 Administration and operations 16 84 437
2019 Human resources 14 86 91
2019 Information technology 15 85 65
2019 Data sciences 0 100 17
2019 Policy 12 88 118
2019 Project management 14 86 113
2019 Other services to the public 14 86 254
2019 None of the above 11 89 170
2018 Client contact centre 16 84 345
2018 Compliance, inspection and enforcement 10 90 117
2018 Communications or public affairs 15 85 35
2018 Access to information and privacy 0 100 10
2018 Administration and operations 13 87 426
2018 Human resources 16 84 64
2018 Information technology 16 84 62
2018 Policy 15 85 101
2018 Project management 16 84 109
2018 Other services to the public 15 85 266
2018 None of the above 9 91 182

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 13 87 340
2022 Health care practitioners 15 85 20
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 12 88 125
2022 Communications or public affairs 12 88 25
2022 Access to information and privacy 31 69 10
2022 Administration and operations 13 87 365
2022 Human resources 12 88 60
2022 Financial management 15 85 20
2022 Information management 6 94 40
2022 Information technology 8 92 65
2022 Evaluation 4 96 20
2022 Data sciences 16 84 15
2022 Policy 10 90 110
2022 Project management 11 89 100
2022 Other services to the public 13 87 235
2022 None of the above 13 87 145
2020 Client contact centre 11 89 325
2020 Compliance, inspection and enforcement 14 86 86
2020 Administration and operations 11 89 357
2020 Human resources 15 85 71
2020 Financial management 12 88 42
2020 Information technology 11 89 53
2020 Policy 11 89 99
2020 Project management 16 84 82
2020 Other services to the public 13 87 243
2020 None of the above 10 90 143
2019 Client contact centre 12 88 359
2019 Compliance, inspection and enforcement 17 83 117
2019 Administration and operations 9 91 437
2019 Human resources 13 87 91
2019 Financial management 9 91 53
2019 Information technology 14 86 65
2019 Policy 11 89 118
2019 Project management 9 91 113
2019 Other services to the public 12 88 254
2019 None of the above 14 86 170
2018 Client contact centre 12 88 345
2018 Compliance, inspection and enforcement 14 86 117
2018 Administration and operations 10 90 426
2018 Human resources 20 80 64
2018 Information management 12 88 40
2018 Information technology 10 90 62
2018 Evaluation 0 100 14
2018 Policy 11 89 101
2018 Project management 12 88 109
2018 Other services to the public 12 88 266
2018 None of the above 12 88 182

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 27 73 340
2022 Health care practitioners 41 59 20
2022 Federal regulators 9 91 10
2022 Compliance, inspection and enforcement 29 71 125
2022 Communications or public affairs 28 72 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 30 70 365
2022 Human resources 21 79 60
2022 Financial management 10 90 20
2022 Information management 26 74 40
2022 Information technology 38 62 65
2022 Evaluation 24 76 20
2022 Data sciences 36 64 15
2022 Policy 31 69 110
2022 Project management 29 71 100
2022 Other services to the public 28 72 235
2022 None of the above 30 70 145
2020 Client contact centre 26 74 325
2020 Compliance, inspection and enforcement 20 80 86
2020 Communications or public affairs 22 78 23
2020 Access to information and privacy 29 71 24
2020 Administration and operations 23 77 357
2020 Human resources 28 72 71
2020 Financial management 22 78 42
2020 Information management 22 78 22
2020 Information technology 28 72 53
2020 Policy 27 73 99
2020 Project management 28 72 82
2020 Other services to the public 27 73 243
2020 None of the above 25 75 143
2019 Client contact centre 22 78 359
2019 Health care practitioners 28 72 18
2019 Compliance, inspection and enforcement 28 72 117
2019 Communications or public affairs 15 85 32
2019 Administration and operations 23 77 437
2019 Human resources 25 75 91
2019 Financial management 31 69 53
2019 Information management 33 67 43
2019 Information technology 36 64 65
2019 Evaluation 28 72 29
2019 Data sciences 38 62 17
2019 Policy 27 73 118
2019 Project management 24 76 113
2019 Other services to the public 24 76 254
2019 None of the above 24 76 170
2018 Client contact centre 23 77 345
2018 Health care practitioners 27 73 34
2018 Federal regulators 33 67 21
2018 Compliance, inspection and enforcement 22 78 117
2018 Communications or public affairs 25 75 35
2018 Administration and operations 26 74 426
2018 Human resources 29 71 64
2018 Financial management 26 74 36
2018 Information management 40 60 40
2018 Information technology 31 69 62
2018 Evaluation 50 50 14
2018 Data sciences 22 78 23
2018 Policy 25 75 101
2018 Project management 29 71 109
2018 Other services to the public 26 74 266
2018 None of the above 28 72 182

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 310
2022 Health care practitioners 10 90 20
2022 Compliance, inspection and enforcement 12 88 120
2022 Communications or public affairs 10 90 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 13 87 335
2022 Human resources 11 89 60
2022 Financial management 18 82 20
2022 Information management 9 91 35
2022 Information technology 12 88 65
2022 Evaluation 15 85 20
2022 Data sciences 6 94 15
2022 Policy 9 91 105
2022 Project management 12 88 95
2022 Other services to the public 9 91 225
2022 None of the above 9 91 130
2020 Client contact centre 13 87 298
2020 Compliance, inspection and enforcement 10 90 77
2020 Communications or public affairs 21 79 23
2020 Administration and operations 11 89 326
2020 Information management 33 67 22
2020 Project management 8 92 76
2020 Other services to the public 14 86 227
2020 None of the above 9 91 134
2019 Client contact centre 16 84 331
2019 Compliance, inspection and enforcement 18 82 102
2019 Communications or public affairs 17 83 32
2019 Administration and operations 11 89 414
2019 Policy 9 91 118
2019 Project management 9 91 105
2019 Other services to the public 13 87 233
2019 None of the above 14 86 159
2018 Client contact centre 17 83 323
2018 Compliance, inspection and enforcement 10 90 101
2018 Communications or public affairs 15 85 33
2018 Administration and operations 9 91 405
2018 Human resources 13 87 63
2018 Financial management 17 83 35
2018 Information technology 17 83 60
2018 Policy 9 91 100
2018 Project management 14 86 101
2018 Other services to the public 10 90 251
2018 None of the above 9 91 167

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 22 78 310
2022 Health care practitioners 21 79 20
2022 Compliance, inspection and enforcement 17 83 120
2022 Communications or public affairs 34 66 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 20 80 335
2022 Human resources 22 78 60
2022 Financial management 5 95 20
2022 Information management 24 76 35
2022 Information technology 29 71 65
2022 Evaluation 11 89 20
2022 Data sciences 30 70 15
2022 Policy 25 75 105
2022 Project management 13 87 95
2022 Other services to the public 19 81 225
2022 None of the above 14 86 130
2020 Client contact centre 17 83 298
2020 Compliance, inspection and enforcement 12 88 77
2020 Administration and operations 18 82 326
2020 Project management 22 78 76
2020 Other services to the public 23 77 227
2020 None of the above 18 82 134
2019 Client contact centre 20 80 331
2019 Compliance, inspection and enforcement 18 82 102
2019 Communications or public affairs 21 79 32
2019 Access to information and privacy 45 55 14
2019 Administration and operations 22 78 414
2019 Policy 20 80 118
2019 Project management 21 79 105
2019 Other services to the public 22 78 233
2019 None of the above 14 86 159
2018 Client contact centre 20 80 323
2018 Compliance, inspection and enforcement 19 81 101
2018 Communications or public affairs 20 80 33
2018 Administration and operations 20 80 405
2018 Human resources 12 88 63
2018 Financial management 28 72 35
2018 Information management 21 79 34
2018 Information technology 24 76 60
2018 Data sciences 30 70 23
2018 Policy 24 76 100
2018 Project management 19 81 101
2018 Other services to the public 19 81 251
2018 None of the above 15 85 167

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 310
2022 Health care practitioners 12 88 20
2022 Compliance, inspection and enforcement 14 86 120
2022 Communications or public affairs 5 95 25
2022 Access to information and privacy 29 71 10
2022 Administration and operations 6 94 335
2022 Human resources 13 87 60
2022 Financial management 7 93 20
2022 Information management 8 92 35
2022 Information technology 6 94 65
2022 Evaluation 0 100 20
2022 Data sciences 24 76 15
2022 Policy 6 94 105
2022 Project management 6 94 95
2022 Other services to the public 10 90 225
2022 None of the above 5 95 130
2020 Client contact centre 13 87 298
2020 Compliance, inspection and enforcement 6 94 77
2020 Administration and operations 9 91 326
2020 Project management 12 88 76
2020 Other services to the public 12 88 227
2020 None of the above 5 95 134
2019 Client contact centre 11 89 331
2019 Compliance, inspection and enforcement 11 89 102
2019 Administration and operations 15 85 414
2019 Policy 6 94 118
2019 Project management 7 93 105
2019 Other services to the public 12 88 233
2019 None of the above 10 90 159
2018 Client contact centre 15 85 323
2018 Health care practitioners 16 84 32
2018 Compliance, inspection and enforcement 9 91 101
2018 Administration and operations 9 91 405
2018 Human resources 14 86 63
2018 Information technology 18 82 60
2018 Policy 5 95 100
2018 Project management 10 90 101
2018 Other services to the public 12 88 251
2018 None of the above 10 90 167

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 310
2022 Health care practitioners 5 95 20
2022 Compliance, inspection and enforcement 10 90 120
2022 Communications or public affairs 5 95 25
2022 Access to information and privacy 20 80 10
2022 Administration and operations 5 95 335
2022 Human resources 14 86 60
2022 Financial management 11 89 20
2022 Information management 5 95 35
2022 Information technology 7 93 65
2022 Evaluation 5 95 20
2022 Data sciences 4 96 15
2022 Policy 8 92 105
2022 Project management 9 91 95
2022 Other services to the public 4 96 225
2022 None of the above 7 93 130
2020 Client contact centre 6 94 298
2020 Administration and operations 7 93 326
2020 Other services to the public 7 93 227
2020 None of the above 5 95 134
2019 Client contact centre 9 91 331
2019 Compliance, inspection and enforcement 9 91 102
2019 Access to information and privacy 0 100 14
2019 Administration and operations 10 90 414
2019 Policy 6 94 118
2019 Project management 8 92 105
2019 Other services to the public 5 95 233
2019 None of the above 5 95 159
2018 Client contact centre 7 93 323
2018 Health care practitioners 0 100 32
2018 Federal regulators 0 100 17
2018 Compliance, inspection and enforcement 10 90 101
2018 Administration and operations 8 92 405
2018 Information management 0 100 34
2018 Information technology 11 89 60
2018 Data sciences 0 100 23
2018 Policy 7 93 100
2018 Project management 9 91 101
2018 Other services to the public 7 93 251
2018 None of the above 7 93 167

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 310
2022 Health care practitioners 0 100 20
2022 Compliance, inspection and enforcement 13 87 120
2022 Communications or public affairs 17 83 25
2022 Access to information and privacy 33 67 10
2022 Administration and operations 11 89 335
2022 Human resources 9 91 60
2022 Financial management 12 88 20
2022 Information management 10 90 35
2022 Information technology 9 91 65
2022 Evaluation 9 91 20
2022 Data sciences 0 100 15
2022 Policy 7 93 105
2022 Project management 14 86 95
2022 Other services to the public 14 86 225
2022 None of the above 10 90 130
2020 Client contact centre 9 91 298
2020 Compliance, inspection and enforcement 9 91 77
2020 Communications or public affairs 22 78 23
2020 Access to information and privacy 25 75 24
2020 Administration and operations 10 90 326
2020 Project management 6 94 76
2020 Other services to the public 11 89 227
2020 None of the above 7 93 134
2019 Client contact centre 14 86 331
2019 Compliance, inspection and enforcement 11 89 102
2019 Administration and operations 11 89 414
2019 Policy 13 87 118
2019 Project management 9 91 105
2019 Other services to the public 12 88 233
2019 None of the above 12 88 159
2018 Client contact centre 11 89 323
2018 Health care practitioners 15 85 32
2018 Compliance, inspection and enforcement 14 86 101
2018 Administration and operations 9 91 405
2018 Human resources 9 91 63
2018 Financial management 17 83 35
2018 Information technology 13 87 60
2018 Policy 14 86 100
2018 Project management 9 91 101
2018 Other services to the public 9 91 251
2018 None of the above 10 90 167

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 310
2022 Health care practitioners 5 95 20
2022 Compliance, inspection and enforcement 9 91 120
2022 Communications or public affairs 9 91 25
2022 Access to information and privacy 11 89 10
2022 Administration and operations 7 93 335
2022 Human resources 10 90 60
2022 Financial management 13 87 20
2022 Information management 5 95 35
2022 Information technology 6 94 65
2022 Evaluation 10 90 20
2022 Data sciences 0 100 15
2022 Policy 7 93 105
2022 Project management 14 86 95
2022 Other services to the public 9 91 225
2022 None of the above 7 93 130
2020 Client contact centre 8 92 298
2020 Compliance, inspection and enforcement 8 92 77
2020 Administration and operations 11 89 326
2020 Other services to the public 10 90 227
2020 None of the above 9 91 134
2019 Client contact centre 14 86 331
2019 Compliance, inspection and enforcement 8 92 102
2019 Administration and operations 12 88 414
2019 Policy 8 92 118
2019 Project management 13 87 105
2019 Other services to the public 8 92 233
2019 None of the above 6 94 159
2018 Client contact centre 10 90 323
2018 Health care practitioners 0 100 32
2018 Compliance, inspection and enforcement 9 91 101
2018 Administration and operations 11 89 405
2018 Human resources 9 91 63
2018 Policy 14 86 100
2018 Project management 6 94 101
2018 Other services to the public 8 92 251
2018 None of the above 9 91 167

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 310
2022 Health care practitioners 6 94 20
2022 Compliance, inspection and enforcement 9 91 120
2022 Communications or public affairs 12 88 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 8 92 335
2022 Human resources 25 75 60
2022 Financial management 21 79 20
2022 Information management 16 84 35
2022 Information technology 14 86 65
2022 Evaluation 22 78 20
2022 Data sciences 16 84 15
2022 Policy 18 82 105
2022 Project management 21 79 95
2022 Other services to the public 11 89 225
2022 None of the above 7 93 130
2020 Client contact centre 5 95 298
2020 Compliance, inspection and enforcement 20 80 77
2020 Communications or public affairs 26 74 23
2020 Administration and operations 9 91 326
2020 Project management 23 77 76
2020 Other services to the public 12 88 227
2020 None of the above 16 84 134
2019 Client contact centre 7 93 331
2019 Compliance, inspection and enforcement 14 86 102
2019 Communications or public affairs 18 82 32
2019 Administration and operations 9 91 414
2019 Data sciences 34 66 17
2019 Policy 17 83 118
2019 Project management 14 86 105
2019 Other services to the public 4 96 233
2019 None of the above 3 97 159
2018 Client contact centre 6 94 323
2018 Federal regulators 0 100 17
2018 Compliance, inspection and enforcement 8 92 101
2018 Administration and operations 8 92 405
2018 Human resources 18 82 63
2018 Financial management 14 86 35
2018 Information management 14 86 34
2018 Information technology 10 90 60
2018 Data sciences 35 65 23
2018 Policy 21 79 100
2018 Project management 29 71 101
2018 Other services to the public 6 94 251
2018 None of the above 10 90 167

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 310
2022 Health care practitioners 5 95 20
2022 Compliance, inspection and enforcement 9 91 120
2022 Communications or public affairs 24 76 25
2022 Access to information and privacy 20 80 10
2022 Administration and operations 17 83 335
2022 Human resources 7 93 60
2022 Financial management 5 95 20
2022 Information management 17 83 35
2022 Information technology 9 91 65
2022 Evaluation 10 90 20
2022 Data sciences 26 74 15
2022 Policy 7 93 105
2022 Project management 12 88 95
2022 Other services to the public 15 85 225
2022 None of the above 6 94 130
2020 Client contact centre 14 86 298
2020 Compliance, inspection and enforcement 10 90 77
2020 Administration and operations 10 90 326
2020 Project management 14 86 76
2020 Other services to the public 15 85 227
2020 None of the above 11 89 134
2019 Client contact centre 11 89 331
2019 Compliance, inspection and enforcement 8 92 102
2019 Administration and operations 11 89 414
2019 Policy 13 87 118
2019 Project management 14 86 105
2019 Other services to the public 11 89 233
2019 None of the above 9 91 159
2018 Client contact centre 9 91 323
2018 Health care practitioners 16 84 32
2018 Compliance, inspection and enforcement 10 90 101
2018 Communications or public affairs 18 82 33
2018 Administration and operations 12 88 405
2018 Human resources 13 87 63
2018 Policy 11 89 100
2018 Project management 15 85 101
2018 Other services to the public 11 89 251
2018 None of the above 12 88 167

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 310
2022 Health care practitioners 32 68 20
2022 Compliance, inspection and enforcement 17 83 120
2022 Communications or public affairs 19 81 25
2022 Access to information and privacy 18 82 10
2022 Administration and operations 14 86 335
2022 Human resources 16 84 60
2022 Financial management 5 95 20
2022 Information management 17 83 35
2022 Information technology 12 88 65
2022 Evaluation 9 91 20
2022 Data sciences 16 84 15
2022 Policy 11 89 105
2022 Project management 21 79 95
2022 Other services to the public 16 84 225
2022 None of the above 6 94 130
2020 Client contact centre 15 85 298
2020 Compliance, inspection and enforcement 13 87 77
2020 Access to information and privacy 26 74 24
2020 Administration and operations 15 85 326
2020 Project management 16 84 76
2020 Other services to the public 15 85 227
2020 None of the above 13 87 134
2019 Client contact centre 17 83 331
2019 Compliance, inspection and enforcement 14 86 102
2019 Administration and operations 14 86 414
2019 Policy 12 88 118
2019 Project management 19 81 105
2019 Other services to the public 12 88 233
2019 None of the above 13 87 159
2018 Client contact centre 12 88 323
2018 Compliance, inspection and enforcement 11 89 101
2018 Administration and operations 12 88 405
2018 Human resources 14 86 63
2018 Information management 15 85 34
2018 Information technology 13 87 60
2018 Policy 12 88 100
2018 Project management 14 86 101
2018 Other services to the public 12 88 251
2018 None of the above 14 86 167

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 20 80 310
2022 Health care practitioners 10 90 20
2022 Compliance, inspection and enforcement 30 70 120
2022 Communications or public affairs 35 65 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 24 76 335
2022 Human resources 16 84 60
2022 Financial management 21 79 20
2022 Information management 31 69 35
2022 Information technology 24 76 65
2022 Evaluation 24 76 20
2022 Data sciences 51 49 15
2022 Policy 30 70 105
2022 Project management 36 64 95
2022 Other services to the public 23 77 225
2022 None of the above 23 77 130
2020 Client contact centre 24 76 298
2020 Compliance, inspection and enforcement 38 62 77
2020 Communications or public affairs 39 61 23
2020 Access to information and privacy 26 74 24
2020 Administration and operations 31 69 326
2020 Information management 22 78 22
2020 Project management 30 70 76
2020 Other services to the public 22 78 227
2020 None of the above 31 69 134
2019 Client contact centre 25 75 331
2019 Compliance, inspection and enforcement 27 73 102
2019 Communications or public affairs 30 70 32
2019 Access to information and privacy 45 55 14
2019 Administration and operations 29 71 414
2019 Data sciences 33 67 17
2019 Policy 36 64 118
2019 Project management 47 53 105
2019 Other services to the public 33 67 233
2019 None of the above 26 74 159
2018 Client contact centre 20 80 323
2018 Health care practitioners 26 74 32
2018 Federal regulators 30 70 17
2018 Compliance, inspection and enforcement 30 70 101
2018 Communications or public affairs 31 69 33
2018 Administration and operations 29 71 405
2018 Human resources 35 65 63
2018 Financial management 15 85 35
2018 Information management 22 78 34
2018 Information technology 30 70 60
2018 Data sciences 34 66 23
2018 Policy 38 62 100
2018 Project management 37 63 101
2018 Other services to the public 27 73 251
2018 None of the above 33 67 167

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 310
2022 Health care practitioners 0 100 20
2022 Compliance, inspection and enforcement 7 93 120
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 6 94 335
2022 Human resources 2 98 60
2022 Financial management 5 95 20
2022 Information management 2 98 35
2022 Information technology 3 97 65
2022 Evaluation 9 91 20
2022 Data sciences 9 91 15
2022 Policy 11 89 105
2022 Project management 7 93 95
2022 Other services to the public 7 93 225
2022 None of the above 5 95 130
2020 Client contact centre 7 93 298
2020 Compliance, inspection and enforcement 12 88 77
2020 Administration and operations 8 92 326
2020 Project management 15 85 76
2020 Other services to the public 5 95 227
2020 None of the above 8 92 134
2019 Client contact centre 13 87 331
2019 Compliance, inspection and enforcement 7 93 102
2019 Administration and operations 8 92 414
2019 Data sciences 0 100 17
2019 Policy 12 88 118
2019 Project management 13 87 105
2019 Other services to the public 6 94 233
2019 None of the above 8 92 159
2018 Client contact centre 8 92 323
2018 Compliance, inspection and enforcement 7 93 101
2018 Communications or public affairs 15 85 33
2018 Administration and operations 8 92 405
2018 Human resources 9 91 63
2018 Information technology 10 90 60
2018 Data sciences 0 100 23
2018 Policy 11 89 100
2018 Project management 11 89 101
2018 Other services to the public 7 93 251
2018 None of the above 8 92 167

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 35 65 310
2022 Health care practitioners 38 62 20
2022 Compliance, inspection and enforcement 49 51 120
2022 Communications or public affairs 59 41 25
2022 Access to information and privacy 29 71 10
2022 Administration and operations 41 59 335
2022 Human resources 42 58 60
2022 Financial management 50 50 20
2022 Information management 43 57 35
2022 Information technology 41 59 65
2022 Evaluation 46 54 20
2022 Data sciences 36 64 15
2022 Policy 52 48 105
2022 Project management 53 47 95
2022 Other services to the public 39 61 225
2022 None of the above 35 65 130
2020 Client contact centre 44 56 298
2020 Compliance, inspection and enforcement 52 48 77
2020 Communications or public affairs 48 52 23
2020 Access to information and privacy 39 61 24
2020 Administration and operations 52 48 326
2020 Information management 40 60 22
2020 Project management 51 49 76
2020 Other services to the public 44 56 227
2020 None of the above 48 52 134
2019 Client contact centre 41 59 331
2019 Compliance, inspection and enforcement 47 53 102
2019 Communications or public affairs 40 60 32
2019 Access to information and privacy 57 43 14
2019 Administration and operations 43 57 414
2019 Data sciences 61 39 17
2019 Policy 52 48 118
2019 Project management 59 41 105
2019 Other services to the public 44 56 233
2019 None of the above 41 59 159
2018 Client contact centre 39 61 323
2018 Health care practitioners 26 74 32
2018 Federal regulators 52 48 17
2018 Compliance, inspection and enforcement 51 49 101
2018 Communications or public affairs 57 43 33
2018 Administration and operations 46 54 405
2018 Human resources 51 49 63
2018 Financial management 29 71 35
2018 Information management 38 62 34
2018 Information technology 43 57 60
2018 Evaluation 53 47 13
2018 Data sciences 35 65 23
2018 Policy 49 51 100
2018 Project management 51 49 101
2018 Other services to the public 44 56 251
2018 None of the above 48 52 167

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 310
2022 Health care practitioners 0 100 20
2022 Compliance, inspection and enforcement 1 99 120
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 0 100 335
2022 Human resources 0 100 60
2022 Financial management 0 100 20
2022 Information management 0 100 35
2022 Information technology 0 100 65
2022 Evaluation 0 100 20
2022 Data sciences 6 94 15
2022 Policy 3 97 105
2022 Project management 0 100 95
2022 Other services to the public 1 99 225
2022 None of the above 2 98 130
2020 Access to information and privacy 0 100 24
2020 Administration and operations 3 97 326
2019 Client contact centre 2 98 331
2019 Compliance, inspection and enforcement 0 100 102
2019 Access to information and privacy 0 100 14
2019 Administration and operations 2 98 414
2019 Data sciences 0 100 17
2019 Other services to the public 2 98 233
2018 Health care practitioners 0 100 32
2018 Federal regulators 0 100 17
2018 Communications or public affairs 0 100 33
2018 Human resources 0 100 63
2018 Financial management 0 100 35
2018 Information management 0 100 34
2018 Evaluation 0 100 13
2018 Policy 0 100 100
2018 Project management 0 100 101
2018 None of the above 3 97 167

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 40 60 310
2022 Health care practitioners 63 37 20
2022 Compliance, inspection and enforcement 44 56 120
2022 Communications or public affairs 48 52 25
2022 Access to information and privacy 36 64 10
2022 Administration and operations 49 51 335
2022 Human resources 37 63 60
2022 Financial management 44 56 20
2022 Information management 48 52 35
2022 Information technology 53 47 65
2022 Evaluation 50 50 20
2022 Data sciences 40 60 15
2022 Policy 43 57 105
2022 Project management 53 47 95
2022 Other services to the public 47 53 225
2022 None of the above 53 47 130
2020 Client contact centre 49 51 298
2020 Compliance, inspection and enforcement 63 37 77
2020 Communications or public affairs 57 43 23
2020 Access to information and privacy 46 54 24
2020 Administration and operations 50 50 326
2020 Information management 46 54 22
2020 Project management 58 42 76
2020 Other services to the public 53 47 227
2020 None of the above 50 50 134
2019 Client contact centre 48 52 331
2019 Compliance, inspection and enforcement 51 49 102
2019 Communications or public affairs 52 48 32
2019 Access to information and privacy 45 55 14
2019 Administration and operations 49 51 414
2019 Data sciences 50 50 17
2019 Policy 53 47 118
2019 Project management 60 40 105
2019 Other services to the public 53 47 233
2019 None of the above 45 55 159
2018 Client contact centre 44 56 323
2018 Health care practitioners 58 42 32
2018 Federal regulators 70 30 17
2018 Compliance, inspection and enforcement 56 44 101
2018 Communications or public affairs 56 44 33
2018 Administration and operations 52 48 405
2018 Human resources 54 46 63
2018 Financial management 48 52 35
2018 Information management 60 40 34
2018 Information technology 50 50 60
2018 Data sciences 56 44 23
2018 Policy 52 48 100
2018 Project management 48 52 101
2018 Other services to the public 53 47 251
2018 None of the above 48 52 167

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 1 99 310
2022 Health care practitioners 0 100 20
2022 Compliance, inspection and enforcement 2 98 120
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 1 99 335
2022 Human resources 0 100 60
2022 Financial management 0 100 20
2022 Information management 0 100 35
2022 Information technology 2 98 65
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 1 99 105
2022 Project management 1 99 95
2022 Other services to the public 2 98 225
2022 None of the above 1 99 130

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 18 82 310
2022 Health care practitioners 5 95 20
2022 Compliance, inspection and enforcement 23 77 120
2022 Communications or public affairs 4 96 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 19 81 335
2022 Human resources 16 84 60
2022 Financial management 22 78 20
2022 Information management 22 78 35
2022 Information technology 14 86 65
2022 Evaluation 22 78 20
2022 Data sciences 14 86 15
2022 Policy 18 82 105
2022 Project management 19 81 95
2022 Other services to the public 16 84 225
2022 None of the above 21 79 130
2020 Client contact centre 20 80 298
2020 Compliance, inspection and enforcement 16 84 77
2020 Communications or public affairs 22 78 23
2020 Access to information and privacy 24 76 24
2020 Administration and operations 16 84 326
2020 Project management 13 87 76
2020 Other services to the public 17 83 227
2020 None of the above 15 85 134
2019 Client contact centre 18 82 331
2019 Compliance, inspection and enforcement 10 90 102
2019 Access to information and privacy 0 100 14
2019 Administration and operations 12 88 414
2019 Policy 17 83 118
2019 Project management 12 88 105
2019 Other services to the public 15 85 233
2019 None of the above 16 84 159
2018 Client contact centre 16 84 323
2018 Compliance, inspection and enforcement 18 82 101
2018 Administration and operations 13 87 405
2018 Human resources 9 91 63
2018 Financial management 14 86 35
2018 Information management 38 62 34
2018 Information technology 8 92 60
2018 Data sciences 0 100 23
2018 Policy 11 89 100
2018 Project management 10 90 101
2018 Other services to the public 16 84 251
2018 None of the above 19 81 167

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 24 13 11 2 2 35 13 71 9 4905
2022 Health care practitioners 11 7 19 6 4 43 10 39 22 250
2022 Federal regulators 19 12 16 7 5 32 9 53 20 110
2022 Compliance, inspection and enforcement 15 12 12 5 6 40 11 53 21 1030
2022 Communications or public affairs 13 14 9 4 3 45 13 63 15 315
2022 Access to information and privacy 32 18 13 1 0 24 11 77 3 270
2022 Security 24 14 11 4 3 34 9 67 13 125
2022 Science and technology 20 8 12 2 0 50 8 67 5 45
2022 Legal services 18 14 10 6 4 36 11 62 20 45
2022 Administration and operations 17 13 14 4 4 37 11 59 15 4065
2022 Human resources 20 15 11 3 3 37 10 68 12 1040
2022 Financial management 17 14 10 2 2 41 13 69 9 445
2022 Procurement 18 8 11 3 5 42 13 57 18 100
2022 Real property 12 16 16 6 4 40 7 52 19 80
2022 Materiel management 23 7 14 4 0 37 14 62 9 25
2022 Information management 17 14 10 4 4 40 12 64 16 360
2022 Information technology 21 12 11 2 2 41 11 68 8 1075
2022 Internal audit 15 16 10 4 4 43 7 62 18 95
2022 Evaluation 12 10 10 6 5 47 11 52 25 250
2022 Data sciences 11 18 13 2 6 40 10 58 16 200
2022 Policy 11 9 11 7 5 44 14 46 28 1005
2022 Project management 15 12 15 6 4 37 11 52 19 1055
2022 Other services to the public 19 12 13 4 5 36 12 59 16 2400
2022 None of the above 16 10 13 3 5 38 14 55 17 1670
2020 Client contact centre 25 14 15 3 3 30 9 65 11 4354
2020 Health care practitioners 13 13 15 7 3 36 13 50 21 196
2020 Federal regulators 27 15 16 6 10 23 5 57 22 89
2020 Compliance, inspection and enforcement 14 16 17 6 7 34 7 49 23 854
2020 Communications or public affairs 18 15 17 5 3 33 8 57 14 266
2020 Access to information and privacy 34 18 17 1 3 18 9 71 6 180
2020 Security 24 11 14 5 2 34 9 62 13 106
2020 Science and technology 39 8 0 4 7 34 7 80 20 25
2020 Legal services 15 7 18 4 5 48 2 46 18 42
2020 Administration and operations 22 16 17 5 4 29 7 59 15 3933
2020 Human resources 23 17 13 4 3 32 8 66 12 842
2020 Financial management 22 16 12 4 4 32 9 65 15 470
2020 Procurement 22 11 13 9 1 37 7 59 18 70
2020 Real property 20 21 15 5 1 29 9 66 9 84
2020 Information management 25 16 14 4 3 31 8 66 11 277
2020 Information technology 24 14 14 3 2 33 9 67 9 932
2020 Internal audit 20 5 18 5 5 36 10 47 19 60
2020 Evaluation 17 13 18 4 2 40 5 55 12 124
2020 Data sciences 16 12 20 5 4 34 9 50 15 180
2020 Policy 14 13 17 6 5 37 8 48 21 998
2020 Project management 20 15 16 6 4 32 7 58 17 855
2020 Other services to the public 22 13 15 5 5 31 8 59 17 2387
2020 None of the above 19 14 17 4 5 32 9 55 16 1492
2019 Client contact centre 20 16 19 6 5 25 9 56 16 3065
2019 Health care practitioners 12 12 22 5 12 28 8 38 27 163
2019 Federal regulators 16 19 19 10 8 20 7 48 25 105
2019 Compliance, inspection and enforcement 12 12 21 10 9 28 7 38 30 712
2019 Communications or public affairs 14 18 17 6 6 31 8 53 20 265
2019 Access to information and privacy 23 16 15 4 9 17 17 59 19 132
2019 Security 22 17 19 10 3 23 4 55 18 100
2019 Science and technology 24 9 30 0 2 27 9 50 3 55
2019 Legal services 16 10 23 8 8 31 3 40 25 33
2019 Administration and operations 17 17 20 7 7 26 7 50 20 3145
2019 Human resources 20 18 18 8 4 25 7 56 18 738
2019 Financial management 19 15 18 5 4 27 11 55 16 427
2019 Procurement 21 18 19 5 2 28 7 60 10 57
2019 Real property 12 18 23 12 3 22 9 43 22 68
2019 Information management 17 20 15 6 8 26 9 55 21 259
2019 Information technology 21 15 17 3 3 32 9 61 10 899
2019 Internal audit 21 14 16 9 3 28 10 56 19 76
2019 Evaluation 12 14 17 14 11 28 5 39 36 130
2019 Data sciences 16 16 14 7 7 29 11 53 24 145
2019 Policy 12 15 19 9 6 32 7 45 24 890
2019 Project management 15 13 19 8 8 28 9 46 24 770
2019 Other services to the public 18 15 19 7 8 26 8 49 23 1925
2019 None of the above 19 15 19 7 8 25 8 50 22 1351
2018 Client contact centre 20 18 21 4 4 26 7 56 12 2974
2018 Health care practitioners 6 11 35 9 9 25 5 24 26 181
2018 Federal regulators 21 20 23 8 9 17 2 51 21 100
2018 Compliance, inspection and enforcement 12 15 25 7 11 26 5 38 26 701
2018 Communications or public affairs 12 10 21 7 6 38 6 40 23 243
2018 Access to information and privacy 26 19 17 5 4 17 12 62 13 110
2018 Security 24 12 16 8 8 22 9 53 24 62
2018 Science and technology 9 3 35 3 6 36 7 21 17 30
2018 Legal services 17 21 26 3 12 21 0 48 19 28
2018 Administration and operations 17 18 23 7 6 24 6 49 19 3025
2018 Human resources 19 20 16 5 4 29 6 60 15 644
2018 Financial management 13 18 20 5 3 31 9 53 13 374
2018 Procurement 15 18 16 0 2 32 17 64 5 48
2018 Real property 16 19 20 2 2 31 10 59 7 49
2018 Materiel management 18 25 26 0 0 26 5 62 0 12
2018 Information management 18 14 17 4 8 32 6 52 21 239
2018 Information technology 18 17 20 2 3 31 9 59 8 882
2018 Internal audit 17 19 21 5 7 26 5 52 17 83
2018 Evaluation 14 12 24 12 2 29 7 40 22 99
2018 Data sciences 24 9 12 5 7 34 10 58 21 154
2018 Policy 11 13 17 8 7 34 11 43 27 759
2018 Project management 14 14 21 7 6 29 8 46 21 738
2018 Other services to the public 14 16 26 7 7 24 7 43 20 1773
2018 None of the above 14 16 23 5 8 27 6 45 21 1195

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 28 9 2 2 11 1 85 4 4910
2022 Health care practitioners 30 32 18 6 2 12 0 70 10 250
2022 Federal regulators 37 24 14 3 8 14 0 71 13 110
2022 Compliance, inspection and enforcement 33 30 14 4 4 14 1 74 10 1035
2022 Communications or public affairs 30 34 14 4 1 15 2 77 7 315
2022 Access to information and privacy 50 30 10 0 1 8 2 87 1 270
2022 Security 41 25 10 2 3 17 1 82 6 125
2022 Science and technology 33 31 6 0 0 27 2 91 0 45
2022 Legal services 33 22 8 4 4 29 0 77 12 45
2022 Administration and operations 37 31 13 4 3 11 2 78 8 4060
2022 Human resources 38 33 10 3 2 12 2 83 5 1040
2022 Financial management 36 35 10 3 0 14 2 84 4 445
2022 Procurement 40 23 17 0 3 17 1 76 4 100
2022 Real property 34 31 14 4 3 14 0 75 9 80
2022 Materiel management 43 30 9 0 4 14 0 85 4 25
2022 Information management 36 31 13 3 3 14 1 78 7 360
2022 Information technology 41 28 11 2 2 14 2 82 5 1075
2022 Internal audit 26 34 10 4 3 22 2 78 9 95
2022 Evaluation 35 30 13 2 4 15 2 77 8 250
2022 Data sciences 29 32 15 2 5 16 1 74 8 200
2022 Policy 25 29 14 8 5 17 2 67 16 1005
2022 Project management 34 30 15 5 3 11 1 74 10 1055
2022 Other services to the public 39 27 12 5 3 13 2 77 9 2400
2022 None of the above 35 27 12 4 3 16 3 76 9 1670
2020 Client contact centre 43 27 12 3 2 11 2 80 6 4353
2020 Health care practitioners 35 24 20 6 2 11 1 67 10 197
2020 Federal regulators 44 17 18 5 8 9 0 66 14 89
2020 Compliance, inspection and enforcement 30 32 16 6 5 10 1 70 12 852
2020 Communications or public affairs 37 29 17 5 3 9 0 73 8 266
2020 Access to information and privacy 50 25 14 3 1 5 2 80 5 179
2020 Security 42 32 11 3 3 8 2 82 6 106
2020 Science and technology 43 26 7 0 8 16 0 82 10 25
2020 Legal services 28 23 25 5 2 14 2 61 8 41
2020 Administration and operations 39 29 16 4 3 8 1 75 8 3935
2020 Human resources 39 31 12 4 2 10 1 79 7 841
2020 Financial management 42 29 12 5 3 9 1 79 8 469
2020 Procurement 33 33 12 4 1 16 1 79 7 70
2020 Real property 31 38 21 1 1 8 0 75 3 84
2020 Information management 45 27 11 6 2 7 1 79 9 277
2020 Information technology 43 29 12 3 2 10 1 81 6 932
2020 Internal audit 34 34 13 7 2 8 1 76 9 61
2020 Evaluation 34 28 15 7 1 16 1 73 9 125
2020 Data sciences 32 28 17 5 3 14 1 71 9 180
2020 Policy 29 29 18 7 4 12 2 67 12 995
2020 Project management 36 29 15 6 3 10 1 74 9 856
2020 Other services to the public 41 24 14 5 3 10 1 74 9 2383
2020 None of the above 38 25 16 4 4 12 1 73 9 1494
2019 Client contact centre 39 31 14 5 4 7 1 76 9 3064
2019 Health care practitioners 32 28 18 7 8 6 1 64 16 162
2019 Federal regulators 39 25 16 8 7 5 0 68 16 106
2019 Compliance, inspection and enforcement 25 31 20 9 6 9 1 62 16 710
2019 Communications or public affairs 29 35 17 6 3 9 1 71 10 264
2019 Access to information and privacy 44 25 16 6 4 3 2 73 10 132
2019 Security 41 39 13 2 1 4 1 83 3 101
2019 Science and technology 34 35 14 2 2 11 2 80 4 55
2019 Legal services 35 18 25 5 6 11 0 59 13 33
2019 Administration and operations 34 31 16 6 5 8 1 71 12 3148
2019 Human resources 32 35 15 5 3 9 2 75 8 742
2019 Financial management 34 33 15 4 3 9 1 75 8 430
2019 Procurement 42 32 12 5 0 8 0 81 6 57
2019 Real property 37 30 15 5 3 10 0 74 9 69
2019 Information management 33 35 9 8 6 8 1 75 15 259
2019 Information technology 42 28 15 1 2 10 1 79 4 899
2019 Internal audit 33 27 14 6 3 15 1 73 11 77
2019 Evaluation 33 24 16 9 6 11 1 65 17 130
2019 Data sciences 33 36 12 5 4 10 0 77 10 145
2019 Policy 29 30 17 7 4 12 1 68 13 889
2019 Project management 33 29 18 5 6 8 1 68 12 770
2019 Other services to the public 36 28 15 7 6 8 1 69 14 1928
2019 None of the above 34 27 16 6 6 10 1 69 13 1351
2018 Client contact centre 35 34 16 5 3 6 1 75 8 2977
2018 Health care practitioners 16 32 28 9 6 10 0 53 16 180
2018 Federal regulators 28 37 13 6 7 9 0 71 14 100
2018 Compliance, inspection and enforcement 24 31 21 8 9 7 1 59 18 699
2018 Communications or public affairs 26 31 19 6 4 14 0 66 12 243
2018 Access to information and privacy 41 30 16 3 3 7 1 77 6 111
2018 Security 31 33 16 2 5 10 4 74 8 62
2018 Science and technology 15 45 18 3 8 10 0 67 12 30
2018 Legal services 19 50 10 8 7 5 0 73 16 28
2018 Administration and operations 30 32 19 6 5 8 1 67 12 3025
2018 Human resources 34 33 16 5 3 8 1 74 9 645
2018 Financial management 28 38 18 4 3 9 1 73 8 374
2018 Procurement 34 35 16 4 0 9 2 77 5 48
2018 Real property 33 31 22 0 2 12 0 73 2 50
2018 Materiel management 43 23 34 0 0 0 0 66 0 12
2018 Information management 36 29 14 5 6 10 1 73 12 240
2018 Information technology 34 31 16 3 2 11 2 75 6 884
2018 Internal audit 31 35 17 2 5 9 1 73 8 82
2018 Evaluation 27 24 27 6 4 12 0 58 11 99
2018 Data sciences 37 23 12 6 4 16 3 73 13 154
2018 Policy 24 30 18 9 5 13 2 63 16 760
2018 Project management 28 31 15 8 5 11 2 68 15 737
2018 Other services to the public 28 29 21 7 6 8 1 63 14 1778
2018 None of the above 27 27 22 5 6 11 1 62 13 1193

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 4915
2022 Health care practitioners 5 95 250
2022 Federal regulators 13 87 110
2022 Compliance, inspection and enforcement 7 93 1035
2022 Communications or public affairs 7 93 315
2022 Access to information and privacy 3 97 270
2022 Security 10 90 125
2022 Legal services 12 88 45
2022 Administration and operations 7 93 4065
2022 Human resources 5 95 1040
2022 Financial management 3 97 445
2022 Real property 8 92 80
2022 Information management 10 90 360
2022 Information technology 5 95 1075
2022 Internal audit 7 93 95
2022 Evaluation 10 90 245
2022 Data sciences 8 92 200
2022 Policy 7 93 1005
2022 Project management 8 92 1055
2022 Other services to the public 7 93 2400
2022 None of the above 6 94 1670
2020 Client contact centre 5 95 4362
2020 Health care practitioners 3 97 197
2020 Federal regulators 11 89 88
2020 Compliance, inspection and enforcement 7 93 848
2020 Communications or public affairs 6 94 265
2020 Access to information and privacy 6 94 180
2020 Security 7 93 105
2020 Science and technology 19 81 25
2020 Administration and operations 7 93 3937
2020 Human resources 6 94 848
2020 Financial management 5 95 471
2020 Information management 3 97 276
2020 Information technology 4 96 932
2020 Evaluation 7 93 124
2020 Data sciences 7 93 179
2020 Policy 7 93 995
2020 Project management 7 93 856
2020 Other services to the public 7 93 2383
2020 None of the above 5 95 1493
2019 Client contact centre 7 93 3063
2019 Health care practitioners 7 93 163
2019 Federal regulators 12 88 106
2019 Compliance, inspection and enforcement 9 91 708
2019 Communications or public affairs 7 93 265
2019 Security 7 93 101
2019 Administration and operations 7 93 3136
2019 Human resources 8 92 741
2019 Financial management 8 92 430
2019 Materiel management 0 100 22
2019 Information management 10 90 257
2019 Information technology 5 95 898
2019 Internal audit 9 91 77
2019 Evaluation 11 89 130
2019 Data sciences 6 94 145
2019 Policy 7 93 886
2019 Project management 11 89 769
2019 Other services to the public 8 92 1925
2019 None of the above 8 92 1344
2018 Client contact centre 6 94 2979
2018 Health care practitioners 8 92 181
2018 Federal regulators 8 92 101
2018 Compliance, inspection and enforcement 10 90 700
2018 Communications or public affairs 7 93 244
2018 Access to information and privacy 7 93 110
2018 Legal services 0 100 28
2018 Administration and operations 7 93 3018
2018 Human resources 5 95 646
2018 Financial management 8 92 375
2018 Materiel management 0 100 13
2018 Information management 6 94 239
2018 Information technology 4 96 886
2018 Internal audit 8 92 83
2018 Evaluation 9 91 99
2018 Data sciences 5 95 152
2018 Policy 7 93 758
2018 Project management 9 91 743
2018 Other services to the public 8 92 1777
2018 None of the above 8 92 1186

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 20 80 235
2022 Health care practitioners 52 48 10
2022 Federal regulators 22 78 15
2022 Compliance, inspection and enforcement 23 77 75
2022 Communications or public affairs 19 81 25
2022 Security 11 89 10
2022 Administration and operations 19 81 285
2022 Human resources 28 72 55
2022 Financial management 6 94 15
2022 Information management 38 62 35
2022 Information technology 25 75 60
2022 Evaluation 21 79 25
2022 Data sciences 23 77 20
2022 Policy 37 63 80
2022 Project management 29 71 85
2022 Other services to the public 27 73 170
2022 None of the above 17 83 100
2020 Client contact centre 23 77 223
2020 Compliance, inspection and enforcement 34 66 60
2020 Communications or public affairs 34 66 17
2020 Administration and operations 31 69 261
2020 Human resources 17 83 51
2020 Financial management 44 56 25
2020 Information technology 46 54 39
2020 Data sciences 41 59 12
2020 Policy 35 65 76
2020 Project management 39 61 63
2020 Other services to the public 31 69 155
2020 None of the above 28 72 70
2019 Client contact centre 32 68 211
2019 Compliance, inspection and enforcement 31 69 60
2019 Communications or public affairs 37 63 19
2019 Administration and operations 33 67 227
2019 Human resources 22 78 52
2019 Financial management 39 61 38
2019 Information management 50 50 24
2019 Information technology 38 62 42
2019 Evaluation 46 54 11
2019 Policy 31 69 60
2019 Project management 38 62 79
2019 Other services to the public 34 66 148
2019 None of the above 38 62 99
2018 Client contact centre 31 69 188
2018 Health care practitioners 34 66 14
2018 Compliance, inspection and enforcement 28 72 69
2018 Communications or public affairs 33 67 18
2018 Administration and operations 36 64 204
2018 Human resources 51 49 34
2018 Financial management 24 76 29
2018 Information management 41 59 14
2018 Information technology 42 58 36
2018 Policy 37 63 54
2018 Project management 45 55 65
2018 Other services to the public 34 66 135
2018 None of the above 42 58 92

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 71 29 235
2022 Health care practitioners 85 15 10
2022 Federal regulators 88 12 15
2022 Compliance, inspection and enforcement 76 24 75
2022 Communications or public affairs 73 27 25
2022 Security 80 20 10
2022 Administration and operations 77 23 285
2022 Human resources 61 39 55
2022 Financial management 68 32 15
2022 Information management 73 27 35
2022 Information technology 76 24 60
2022 Evaluation 88 12 25
2022 Data sciences 78 22 20
2022 Policy 86 14 80
2022 Project management 84 16 85
2022 Other services to the public 72 28 170
2022 None of the above 69 31 100
2020 Client contact centre 75 25 223
2020 Compliance, inspection and enforcement 78 22 60
2020 Access to information and privacy 100 0 10
2020 Administration and operations 82 18 261
2020 Human resources 82 18 51
2020 Information technology 64 36 39
2020 Policy 85 15 76
2020 Project management 75 25 63
2020 Other services to the public 74 26 155
2020 None of the above 85 15 70
2019 Client contact centre 69 31 211
2019 Compliance, inspection and enforcement 70 30 60
2019 Administration and operations 76 24 227
2019 Human resources 90 10 52
2019 Financial management 82 18 38
2019 Information management 64 36 24
2019 Information technology 79 21 42
2019 Policy 84 16 60
2019 Project management 83 17 79
2019 Other services to the public 69 31 148
2019 None of the above 70 30 99
2018 Client contact centre 71 29 188
2018 Compliance, inspection and enforcement 84 16 69
2018 Communications or public affairs 66 34 18
2018 Administration and operations 79 21 204
2018 Human resources 71 29 34
2018 Financial management 76 24 29
2018 Information technology 81 19 36
2018 Policy 83 17 54
2018 Project management 80 20 65
2018 Other services to the public 72 28 135
2018 None of the above 78 22 92

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 235
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 1 99 75
2022 Communications or public affairs 0 100 25
2022 Security 9 91 10
2022 Administration and operations 4 96 285
2022 Human resources 6 94 55
2022 Financial management 0 100 15
2022 Information management 3 97 35
2022 Information technology 1 99 60
2022 Evaluation 12 88 25
2022 Data sciences 0 100 20
2022 Policy 7 93 80
2022 Project management 3 97 85
2022 Other services to the public 4 96 170
2022 None of the above 4 96 100
2020 Communications or public affairs 0 100 17
2020 Administration and operations 3 97 261
2020 Data sciences 0 100 12
2019 Client contact centre 2 98 211
2019 Federal regulators 0 100 14
2019 Communications or public affairs 0 100 19
2019 Administration and operations 4 96 227
2019 Evaluation 0 100 11
2019 Project management 10 90 79
2019 Other services to the public 5 95 148
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 0 100 69
2018 Communications or public affairs 0 100 18
2018 Human resources 0 100 34
2018 Other services to the public 4 96 135

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 235
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 0 100 75
2022 Communications or public affairs 0 100 25
2022 Security 0 100 10
2022 Administration and operations 1 99 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 0 100 35
2022 Information technology 1 99 60
2022 Evaluation 0 100 25
2022 Data sciences 0 100 20
2022 Policy 0 100 80
2022 Project management 0 100 85
2022 Other services to the public 0 100 170
2022 None of the above 1 99 100
2020 Client contact centre 0 100 223
2020 Federal regulators 0 100 10
2020 Compliance, inspection and enforcement 0 100 60
2020 Communications or public affairs 0 100 17
2020 Access to information and privacy 0 100 10
2020 Administration and operations 0 100 261
2020 Human resources 0 100 51
2020 Financial management 0 100 25
2020 Information technology 0 100 39
2020 Data sciences 0 100 12
2020 Policy 0 100 76
2020 Project management 0 100 63
2019 Federal regulators 0 100 14
2019 Compliance, inspection and enforcement 0 100 60
2019 Communications or public affairs 0 100 19
2019 Administration and operations 0 100 227
2019 Information management 0 100 24
2019 Information technology 0 100 42
2019 Evaluation 0 100 11
2019 Policy 0 100 60
2019 Other services to the public 0 100 148
2019 None of the above 0 100 99
2018 Client contact centre 0 100 188
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 0 100 69
2018 Communications or public affairs 0 100 18
2018 Administration and operations 0 100 204
2018 Human resources 0 100 34
2018 Financial management 0 100 29
2018 Information management 0 100 14
2018 Policy 0 100 54
2018 Other services to the public 0 100 135
2018 None of the above 0 100 92

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 235
2022 Health care practitioners 0 100 10
2022 Federal regulators 20 80 15
2022 Compliance, inspection and enforcement 9 91 75
2022 Communications or public affairs 14 86 25
2022 Security 11 89 10
2022 Administration and operations 6 94 285
2022 Human resources 9 91 55
2022 Financial management 6 94 15
2022 Information management 10 90 35
2022 Information technology 16 84 60
2022 Evaluation 5 95 25
2022 Data sciences 38 62 20
2022 Policy 13 87 80
2022 Project management 8 92 85
2022 Other services to the public 9 91 170
2022 None of the above 6 94 100
2020 Client contact centre 3 97 223
2020 Federal regulators 0 100 10
2020 Compliance, inspection and enforcement 10 90 60
2020 Administration and operations 4 96 261
2020 Data sciences 0 100 12
2020 Policy 8 92 76
2020 Other services to the public 4 96 155
2020 None of the above 11 89 70
2019 Client contact centre 7 93 211
2019 Compliance, inspection and enforcement 16 84 60
2019 Communications or public affairs 0 100 19
2019 Administration and operations 7 93 227
2019 Other services to the public 4 96 148
2018 Client contact centre 5 95 188
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 8 92 69
2018 Administration and operations 7 93 204
2018 Financial management 0 100 29
2018 Policy 10 90 54
2018 Project management 9 91 65
2018 Other services to the public 5 95 135

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 15 85 235
2022 Health care practitioners 8 92 10
2022 Federal regulators 23 77 15
2022 Compliance, inspection and enforcement 9 91 75
2022 Communications or public affairs 5 95 25
2022 Security 11 89 10
2022 Administration and operations 10 90 285
2022 Human resources 4 96 55
2022 Financial management 0 100 15
2022 Information management 6 94 35
2022 Information technology 9 91 60
2022 Evaluation 9 91 25
2022 Data sciences 11 89 20
2022 Policy 9 91 80
2022 Project management 14 86 85
2022 Other services to the public 21 79 170
2022 None of the above 10 90 100
2020 Client contact centre 19 81 223
2020 Compliance, inspection and enforcement 13 87 60
2020 Access to information and privacy 0 100 10
2020 Administration and operations 11 89 261
2020 Human resources 0 100 51
2020 Data sciences 0 100 12
2020 Other services to the public 11 89 155
2020 None of the above 7 93 70
2019 Client contact centre 25 75 211
2019 Federal regulators 0 100 14
2019 Compliance, inspection and enforcement 18 82 60
2019 Administration and operations 9 91 227
2019 Financial management 0 100 38
2019 Evaluation 0 100 11
2019 Policy 0 100 60
2019 Other services to the public 26 74 148
2019 None of the above 9 91 99
2018 Client contact centre 24 76 188
2018 Compliance, inspection and enforcement 10 90 69
2018 Administration and operations 7 93 204
2018 Information management 0 100 14
2018 Information technology 0 100 36
2018 Project management 16 84 65
2018 Other services to the public 24 76 135
2018 None of the above 10 90 92

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 235
2022 Health care practitioners 8 92 10
2022 Federal regulators 7 93 15
2022 Compliance, inspection and enforcement 14 86 75
2022 Communications or public affairs 14 86 25
2022 Security 9 91 10
2022 Administration and operations 12 88 285
2022 Human resources 24 76 55
2022 Financial management 20 80 15
2022 Information management 15 85 35
2022 Information technology 18 82 60
2022 Evaluation 3 97 25
2022 Data sciences 23 77 20
2022 Policy 4 96 80
2022 Project management 11 89 85
2022 Other services to the public 11 89 170
2022 None of the above 19 81 100
2020 Client contact centre 10 90 223
2020 Administration and operations 5 95 261
2020 Financial management 0 100 25
2020 Policy 8 92 76
2020 Project management 11 89 63
2020 Other services to the public 11 89 155
2019 Client contact centre 10 90 211
2019 Compliance, inspection and enforcement 16 84 60
2019 Communications or public affairs 0 100 19
2019 Administration and operations 8 92 227
2019 Information technology 14 86 42
2019 Evaluation 0 100 11
2019 Other services to the public 5 95 148
2019 None of the above 11 89 99
2018 Client contact centre 5 95 188
2018 Compliance, inspection and enforcement 10 90 69
2018 Communications or public affairs 0 100 18
2018 Administration and operations 5 95 204
2018 Human resources 15 85 34
2018 Information technology 14 86 36
2018 Policy 14 86 54
2018 Project management 8 92 65
2018 Other services to the public 7 93 135
2018 None of the above 9 91 92

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 21 79 230
2022 Health care practitioners 8 92 10
2022 Federal regulators 35 65 15
2022 Compliance, inspection and enforcement 34 66 75
2022 Communications or public affairs 27 73 25
2022 Security 56 44 10
2022 Administration and operations 30 70 285
2022 Human resources 29 71 55
2022 Financial management 21 79 15
2022 Information management 28 72 35
2022 Information technology 24 76 60
2022 Evaluation 22 78 25
2022 Data sciences 11 89 20
2022 Policy 26 74 80
2022 Project management 28 72 85
2022 Other services to the public 25 75 170
2022 None of the above 25 75 100
2020 Client contact centre 27 73 223
2020 Compliance, inspection and enforcement 37 63 60
2020 Communications or public affairs 35 65 17
2020 Administration and operations 31 69 261
2020 Human resources 25 75 51
2020 Financial management 36 64 25
2020 Information technology 16 84 39
2020 Policy 36 64 76
2020 Project management 27 73 63
2020 Other services to the public 29 71 155
2020 None of the above 24 76 70
2019 Client contact centre 26 74 209
2019 Compliance, inspection and enforcement 19 81 56
2019 Administration and operations 29 71 224
2019 Human resources 34 66 49
2019 Financial management 38 62 37
2019 Information management 24 76 24
2019 Information technology 20 80 40
2019 Policy 22 78 59
2019 Project management 35 65 79
2019 Other services to the public 35 65 144
2019 None of the above 27 73 99
2018 Client contact centre 19 81 187
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 22 78 70
2018 Administration and operations 27 73 202
2018 Human resources 18 82 34
2018 Financial management 44 56 29
2018 Information management 0 100 14
2018 Information technology 33 67 36
2018 Policy 22 78 54
2018 Project management 32 68 65
2018 Other services to the public 35 65 135
2018 None of the above 28 72 91

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 20 80 230
2022 Health care practitioners 25 75 10
2022 Federal regulators 15 85 15
2022 Compliance, inspection and enforcement 20 80 75
2022 Communications or public affairs 20 80 25
2022 Security 29 71 10
2022 Administration and operations 17 83 285
2022 Human resources 21 79 55
2022 Financial management 23 77 15
2022 Information management 34 66 35
2022 Information technology 24 76 60
2022 Evaluation 16 84 25
2022 Data sciences 33 67 20
2022 Policy 22 78 80
2022 Project management 20 80 85
2022 Other services to the public 19 81 170
2022 None of the above 14 86 100
2020 Client contact centre 20 80 223
2020 Compliance, inspection and enforcement 28 72 60
2020 Administration and operations 21 79 261
2020 Human resources 13 87 51
2020 Information technology 25 75 39
2020 Data sciences 42 58 12
2020 Policy 29 71 76
2020 Project management 19 81 63
2020 Other services to the public 19 81 155
2020 None of the above 20 80 70
2019 Client contact centre 26 74 209
2019 Compliance, inspection and enforcement 23 77 56
2019 Administration and operations 24 76 224
2019 Human resources 14 86 49
2019 Information technology 22 78 40
2019 Policy 21 79 59
2019 Project management 26 74 79
2019 Other services to the public 19 81 144
2019 None of the above 23 77 99
2018 Client contact centre 19 81 187
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 22 78 70
2018 Communications or public affairs 0 100 18
2018 Administration and operations 13 87 202
2018 Human resources 14 86 34
2018 Financial management 20 80 29
2018 Information management 0 100 14
2018 Information technology 31 69 36
2018 Policy 27 73 54
2018 Project management 20 80 65
2018 Other services to the public 26 74 135
2018 None of the above 24 76 91

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 13 87 15
2022 Compliance, inspection and enforcement 18 82 75
2022 Communications or public affairs 10 90 25
2022 Security 20 80 10
2022 Administration and operations 16 84 285
2022 Human resources 13 87 55
2022 Financial management 22 78 15
2022 Information management 10 90 35
2022 Information technology 14 86 60
2022 Evaluation 13 87 25
2022 Data sciences 6 94 20
2022 Policy 10 90 80
2022 Project management 17 83 85
2022 Other services to the public 13 87 170
2022 None of the above 12 88 100
2020 Client contact centre 19 81 223
2020 Federal regulators 50 50 10
2020 Compliance, inspection and enforcement 23 77 60
2020 Administration and operations 17 83 261
2020 Financial management 36 64 25
2020 Information technology 16 84 39
2020 Policy 19 81 76
2020 Project management 14 86 63
2020 Other services to the public 18 82 155
2020 None of the above 12 88 70
2019 Client contact centre 11 89 209
2019 Compliance, inspection and enforcement 12 88 56
2019 Communications or public affairs 0 100 19
2019 Administration and operations 18 82 224
2019 Human resources 18 82 49
2019 Financial management 13 87 37
2019 Information management 24 76 24
2019 Information technology 17 83 40
2019 Policy 18 82 59
2019 Project management 25 75 79
2019 Other services to the public 19 81 144
2019 None of the above 21 79 99
2018 Client contact centre 8 92 187
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 16 84 70
2018 Communications or public affairs 0 100 18
2018 Administration and operations 11 89 202
2018 Financial management 34 66 29
2018 Information management 0 100 14
2018 Information technology 33 67 36
2018 Policy 9 91 54
2018 Project management 17 83 65
2018 Other services to the public 19 81 135
2018 None of the above 17 83 91

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 230
2022 Health care practitioners 23 77 10
2022 Federal regulators 13 87 15
2022 Compliance, inspection and enforcement 11 89 75
2022 Communications or public affairs 13 87 25
2022 Security 11 89 10
2022 Administration and operations 9 91 285
2022 Human resources 10 90 55
2022 Financial management 0 100 15
2022 Information management 14 86 35
2022 Information technology 16 84 60
2022 Evaluation 0 100 25
2022 Data sciences 11 89 20
2022 Policy 7 93 80
2022 Project management 10 90 85
2022 Other services to the public 9 91 170
2022 None of the above 8 92 100
2020 Client contact centre 8 92 223
2020 Administration and operations 8 92 261
2020 Information technology 0 100 39
2020 Data sciences 0 100 12
2020 Policy 13 87 76
2020 Other services to the public 6 94 155
2019 Client contact centre 9 91 209
2019 Communications or public affairs 0 100 19
2019 Administration and operations 7 93 224
2019 Evaluation 0 100 11
2019 Project management 12 88 79
2019 Other services to the public 7 93 144
2019 None of the above 7 93 99
2018 Client contact centre 7 93 187
2018 Communications or public affairs 0 100 18
2018 Administration and operations 6 94 202
2018 Project management 8 92 65

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 230
2022 Health care practitioners 8 92 10
2022 Federal regulators 40 60 15
2022 Compliance, inspection and enforcement 33 67 75
2022 Communications or public affairs 32 68 25
2022 Security 29 71 10
2022 Administration and operations 20 80 285
2022 Human resources 23 77 55
2022 Financial management 0 100 15
2022 Information management 21 79 35
2022 Information technology 12 88 60
2022 Evaluation 12 88 25
2022 Data sciences 27 73 20
2022 Policy 27 73 80
2022 Project management 28 72 85
2022 Other services to the public 30 70 170
2022 None of the above 14 86 100
2020 Client contact centre 24 76 223
2020 Compliance, inspection and enforcement 30 70 60
2020 Communications or public affairs 40 60 17
2020 Administration and operations 22 78 261
2020 Human resources 25 75 51
2020 Financial management 37 63 25
2020 Information technology 28 72 39
2020 Data sciences 41 59 12
2020 Policy 19 81 76
2020 Project management 25 75 63
2020 Other services to the public 23 77 155
2020 None of the above 24 76 70
2019 Client contact centre 28 72 209
2019 Federal regulators 54 46 13
2019 Compliance, inspection and enforcement 19 81 56
2019 Communications or public affairs 31 69 19
2019 Administration and operations 30 70 224
2019 Human resources 33 67 49
2019 Financial management 19 81 37
2019 Information management 31 69 24
2019 Information technology 25 75 40
2019 Policy 28 72 59
2019 Project management 38 62 79
2019 Other services to the public 27 73 144
2019 None of the above 23 77 99
2018 Client contact centre 26 74 187
2018 Compliance, inspection and enforcement 37 63 70
2018 Administration and operations 32 68 202
2018 Human resources 18 82 34
2018 Financial management 31 69 29
2018 Information technology 14 86 36
2018 Policy 27 73 54
2018 Project management 39 61 65
2018 Other services to the public 29 71 135
2018 None of the above 24 76 91

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 17 83 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 26 74 15
2022 Compliance, inspection and enforcement 26 74 75
2022 Communications or public affairs 22 78 25
2022 Security 8 92 10
2022 Administration and operations 18 82 285
2022 Human resources 27 73 55
2022 Financial management 33 67 15
2022 Information management 13 87 35
2022 Information technology 24 76 60
2022 Evaluation 3 97 25
2022 Data sciences 14 86 20
2022 Policy 21 79 80
2022 Project management 23 77 85
2022 Other services to the public 19 81 170
2022 None of the above 13 87 100
2020 Client contact centre 14 86 223
2020 Compliance, inspection and enforcement 18 82 60
2020 Communications or public affairs 41 59 17
2020 Administration and operations 17 83 261
2020 Human resources 17 83 51
2020 Financial management 20 80 25
2020 Information technology 18 82 39
2020 Policy 24 76 76
2020 Project management 16 84 63
2020 Other services to the public 15 85 155
2020 None of the above 18 82 70
2019 Client contact centre 13 87 209
2019 Compliance, inspection and enforcement 26 74 56
2019 Administration and operations 24 76 224
2019 Human resources 15 85 49
2019 Financial management 16 84 37
2019 Information management 34 66 24
2019 Information technology 12 88 40
2019 Policy 25 75 59
2019 Project management 27 73 79
2019 Other services to the public 23 77 144
2019 None of the above 15 85 99
2018 Client contact centre 20 80 187
2018 Compliance, inspection and enforcement 28 72 70
2018 Communications or public affairs 29 71 18
2018 Administration and operations 22 78 202
2018 Information technology 17 83 36
2018 Policy 29 71 54
2018 Project management 21 79 65
2018 Other services to the public 24 76 135
2018 None of the above 20 80 91

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 9 91 75
2022 Communications or public affairs 8 92 25
2022 Security 9 91 10
2022 Administration and operations 6 94 285
2022 Human resources 4 96 55
2022 Financial management 7 93 15
2022 Information management 8 92 35
2022 Information technology 3 97 60
2022 Evaluation 0 100 25
2022 Data sciences 6 94 20
2022 Policy 3 97 80
2022 Project management 8 92 85
2022 Other services to the public 6 94 170
2022 None of the above 1 99 100
2020 Client contact centre 5 95 223
2020 Federal regulators 0 100 10
2020 Administration and operations 3 97 261
2020 Financial management 0 100 25
2020 Information technology 0 100 39
2020 Data sciences 0 100 12
2020 Policy 8 92 76
2019 Client contact centre 8 92 209
2019 Communications or public affairs 0 100 19
2019 Administration and operations 4 96 224
2019 Financial management 0 100 37
2019 Information management 0 100 24
2019 Project management 9 91 79
2019 Other services to the public 4 96 144
2019 None of the above 8 92 99
2018 Client contact centre 3 97 187
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 9 91 70
2018 Administration and operations 5 95 202
2018 Information management 0 100 14
2018 Information technology 0 100 36
2018 Other services to the public 6 94 135

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 3 97 230
2022 Health care practitioners 14 86 10
2022 Federal regulators 7 93 15
2022 Compliance, inspection and enforcement 3 97 75
2022 Communications or public affairs 10 90 25
2022 Security 0 100 10
2022 Administration and operations 3 97 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 11 89 35
2022 Information technology 1 99 60
2022 Evaluation 0 100 25
2022 Data sciences 0 100 20
2022 Policy 6 94 80
2022 Project management 4 96 85
2022 Other services to the public 6 94 170
2022 None of the above 1 99 100
2020 Federal regulators 0 100 10
2020 Financial management 0 100 25
2020 Information technology 0 100 39
2019 Federal regulators 0 100 13
2019 Communications or public affairs 0 100 19
2019 Administration and operations 2 98 224
2019 Financial management 0 100 37
2019 Information management 0 100 24
2019 Evaluation 0 100 11
2019 Policy 8 92 59
2019 Other services to the public 5 95 144
2018 Client contact centre 3 97 187
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 0 100 70
2018 Communications or public affairs 0 100 18
2018 Human resources 0 100 34
2018 Financial management 0 100 29
2018 Information management 0 100 14

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 8 92 75
2022 Communications or public affairs 3 97 25
2022 Security 0 100 10
2022 Administration and operations 6 94 285
2022 Human resources 0 100 55
2022 Financial management 7 93 15
2022 Information management 8 92 35
2022 Information technology 5 95 60
2022 Evaluation 0 100 25
2022 Data sciences 9 91 20
2022 Policy 8 92 80
2022 Project management 6 94 85
2022 Other services to the public 4 96 170
2022 None of the above 6 94 100
2020 Client contact centre 8 92 223
2020 Federal regulators 0 100 10
2020 Administration and operations 6 94 261
2020 Data sciences 0 100 12
2020 Policy 9 91 76
2020 Project management 8 92 63
2020 Other services to the public 9 91 155
2019 Client contact centre 7 93 209
2019 Federal regulators 0 100 13
2019 Compliance, inspection and enforcement 9 91 56
2019 Administration and operations 8 92 224
2019 Policy 10 90 59
2019 Project management 13 87 79
2019 Other services to the public 11 89 144
2019 None of the above 9 91 99
2018 Client contact centre 8 92 187
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 12 88 70
2018 Administration and operations 9 91 202
2018 Other services to the public 6 94 135
2018 None of the above 8 92 91

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 14 86 15
2022 Compliance, inspection and enforcement 16 84 75
2022 Communications or public affairs 16 84 25
2022 Security 8 92 10
2022 Administration and operations 18 82 285
2022 Human resources 12 88 55
2022 Financial management 12 88 15
2022 Information management 16 84 35
2022 Information technology 7 93 60
2022 Evaluation 16 84 25
2022 Data sciences 34 66 20
2022 Policy 20 80 80
2022 Project management 13 87 85
2022 Other services to the public 14 86 170
2022 None of the above 17 83 100
2020 Client contact centre 26 74 223
2020 Compliance, inspection and enforcement 17 83 60
2020 Access to information and privacy 0 100 10
2020 Administration and operations 21 79 261
2020 Human resources 23 77 51
2020 Policy 20 80 76
2020 Project management 24 76 63
2020 Other services to the public 21 79 155
2020 None of the above 25 75 70
2019 Client contact centre 19 81 209
2019 Compliance, inspection and enforcement 19 81 56
2019 Communications or public affairs 42 58 19
2019 Administration and operations 20 80 224
2019 Human resources 19 81 49
2019 Information technology 12 88 40
2019 Policy 17 83 59
2019 Project management 13 87 79
2019 Other services to the public 23 77 144
2019 None of the above 12 88 99
2018 Client contact centre 14 86 187
2018 Compliance, inspection and enforcement 27 73 70
2018 Communications or public affairs 27 73 18
2018 Administration and operations 18 82 202
2018 Human resources 21 79 34
2018 Financial management 27 73 29
2018 Information technology 19 81 36
2018 Policy 20 80 54
2018 Project management 12 88 65
2018 Other services to the public 13 87 135
2018 None of the above 15 85 91

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 6 94 15
2022 Compliance, inspection and enforcement 0 100 75
2022 Communications or public affairs 0 100 25
2022 Security 0 100 10
2022 Administration and operations 3 97 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 3 97 35
2022 Information technology 5 95 60
2022 Evaluation 4 96 25
2022 Data sciences 6 94 20
2022 Policy 0 100 80
2022 Project management 1 99 85
2022 Other services to the public 3 97 170
2022 None of the above 2 98 100
2020 Federal regulators 0 100 10
2020 Communications or public affairs 0 100 17
2020 Access to information and privacy 0 100 10
2020 Human resources 0 100 51
2020 Financial management 0 100 25
2020 Data sciences 0 100 12
2020 Policy 0 100 76
2020 Project management 0 100 63
2020 None of the above 0 100 70
2019 Federal regulators 0 100 13
2019 Compliance, inspection and enforcement 0 100 56
2019 Communications or public affairs 0 100 19
2019 Human resources 0 100 49
2019 Information technology 0 100 40
2019 Evaluation 0 100 11
2019 Project management 0 100 79
2019 Other services to the public 0 100 144
2018 Client contact centre 0 100 187
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 0 100 70
2018 Communications or public affairs 0 100 18
2018 Administration and operations 0 100 202
2018 Financial management 0 100 29
2018 Information management 0 100 14
2018 Information technology 0 100 36
2018 Project management 0 100 65
2018 Other services to the public 0 100 135

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 24 76 230
2022 Health care practitioners 30 70 10
2022 Federal regulators 42 58 15
2022 Compliance, inspection and enforcement 30 70 75
2022 Communications or public affairs 14 86 25
2022 Security 19 81 10
2022 Administration and operations 22 78 285
2022 Human resources 14 86 55
2022 Financial management 13 87 15
2022 Information management 14 86 35
2022 Information technology 15 85 60
2022 Evaluation 47 53 25
2022 Data sciences 18 82 20
2022 Policy 31 69 80
2022 Project management 21 79 85
2022 Other services to the public 29 71 170
2022 None of the above 23 77 100
2020 Client contact centre 21 79 223
2020 Compliance, inspection and enforcement 23 77 60
2020 Administration and operations 23 77 261
2020 Human resources 29 71 51
2020 Information technology 29 71 39
2020 Policy 18 82 76
2020 Project management 28 72 63
2020 Other services to the public 27 73 155
2020 None of the above 26 74 70
2019 Client contact centre 19 81 209
2019 Compliance, inspection and enforcement 30 70 56
2019 Administration and operations 23 77 224
2019 Human resources 23 77 49
2019 Financial management 16 84 37
2019 Information management 25 75 24
2019 Information technology 24 76 40
2019 Policy 29 71 59
2019 Project management 20 80 79
2019 Other services to the public 23 77 144
2019 None of the above 15 85 99
2018 Client contact centre 18 82 187
2018 Health care practitioners 41 59 14
2018 Compliance, inspection and enforcement 17 83 70
2018 Communications or public affairs 34 66 18
2018 Administration and operations 22 78 202
2018 Human resources 37 63 34
2018 Information technology 19 81 36
2018 Policy 26 74 54
2018 Project management 30 70 65
2018 Other services to the public 25 75 135
2018 None of the above 22 78 91

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 0 100 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 0 100 75
2022 Communications or public affairs 0 100 25
2022 Security 0 100 10
2022 Administration and operations 0 100 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 0 100 35
2022 Information technology 0 100 60
2022 Evaluation 0 100 25
2022 Data sciences 0 100 20
2022 Policy 0 100 80
2022 Project management 0 100 85
2022 Other services to the public 0 100 170
2022 None of the above 0 100 100
2020 Federal regulators 0 100 10
2020 Compliance, inspection and enforcement 0 100 60
2020 Communications or public affairs 0 100 17
2020 Access to information and privacy 0 100 10
2020 Administration and operations 0 100 261
2020 Human resources 0 100 51
2020 Financial management 0 100 25
2020 Information technology 0 100 39
2020 Data sciences 0 100 12
2020 Policy 0 100 76
2020 Project management 0 100 63
2020 Other services to the public 0 100 155
2020 None of the above 0 100 70
2019 Client contact centre 0 100 209
2019 Federal regulators 0 100 13
2019 Compliance, inspection and enforcement 0 100 56
2019 Administration and operations 0 100 224
2019 Human resources 0 100 49
2019 Financial management 0 100 37
2019 Information management 0 100 24
2019 Information technology 0 100 40
2019 Evaluation 0 100 11
2019 Policy 0 100 59
2019 Project management 0 100 79
2019 Other services to the public 0 100 144
2019 None of the above 0 100 99
2018 Client contact centre 0 100 187
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 0 100 70
2018 Communications or public affairs 0 100 18
2018 Administration and operations 0 100 202
2018 Human resources 0 100 34
2018 Financial management 0 100 29
2018 Information management 0 100 14
2018 Information technology 0 100 36
2018 Policy 0 100 54
2018 Project management 0 100 65
2018 Other services to the public 0 100 135
2018 None of the above 0 100 91

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 21 79 230
2022 Health care practitioners 30 70 10
2022 Federal regulators 22 78 15
2022 Compliance, inspection and enforcement 15 85 75
2022 Communications or public affairs 16 84 25
2022 Security 8 92 10
2022 Administration and operations 18 82 285
2022 Human resources 25 75 55
2022 Financial management 19 81 15
2022 Information management 22 78 35
2022 Information technology 27 73 60
2022 Evaluation 8 92 25
2022 Data sciences 16 84 20
2022 Policy 21 79 80
2022 Project management 23 77 85
2022 Other services to the public 22 78 170
2022 None of the above 22 78 100
2020 Client contact centre 16 84 223
2020 Compliance, inspection and enforcement 18 82 60
2020 Administration and operations 19 81 261
2020 Financial management 31 69 25
2020 Information technology 25 75 39
2020 Data sciences 0 100 12
2020 Policy 16 84 76
2020 Project management 11 89 63
2020 Other services to the public 22 78 155
2020 None of the above 24 76 70
2019 Client contact centre 21 79 209
2019 Compliance, inspection and enforcement 16 84 56
2019 Administration and operations 16 84 224
2019 Human resources 21 79 49
2019 Financial management 24 76 37
2019 Information technology 25 75 40
2019 Evaluation 0 100 11
2019 Policy 17 83 59
2019 Project management 12 88 79
2019 Other services to the public 15 85 144
2019 None of the above 25 75 99
2018 Client contact centre 20 80 187
2018 Compliance, inspection and enforcement 15 85 70
2018 Administration and operations 14 86 202
2018 Human resources 25 75 34
2018 Financial management 21 79 29
2018 Information technology 19 81 36
2018 Policy 13 87 54
2018 Project management 21 79 65
2018 Other services to the public 17 83 135
2018 None of the above 14 86 91

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 32 68 230
2022 Health care practitioners 55 45 10
2022 Federal regulators 26 74 15
2022 Compliance, inspection and enforcement 37 63 75
2022 Communications or public affairs 30 70 25
2022 Security 36 64 10
2022 Administration and operations 34 66 285
2022 Human resources 45 55 55
2022 Financial management 26 74 15
2022 Information management 32 68 35
2022 Information technology 34 66 60
2022 Evaluation 36 64 25
2022 Data sciences 26 74 20
2022 Policy 38 62 80
2022 Project management 28 72 85
2022 Other services to the public 32 68 170
2022 None of the above 30 70 100
2020 Client contact centre 27 73 223
2020 Federal regulators 50 50 10
2020 Compliance, inspection and enforcement 28 72 60
2020 Administration and operations 28 72 261
2020 Human resources 29 71 51
2020 Financial management 24 76 25
2020 Information technology 23 77 39
2020 Policy 38 62 76
2020 Project management 32 68 63
2020 Other services to the public 27 73 155
2020 None of the above 28 72 70
2019 Client contact centre 32 68 208
2019 Compliance, inspection and enforcement 44 56 56
2019 Communications or public affairs 32 68 19
2019 Administration and operations 25 75 219
2019 Human resources 31 69 49
2019 Financial management 19 81 37
2019 Information management 21 79 24
2019 Information technology 35 65 39
2019 Policy 32 68 58
2019 Project management 19 81 79
2019 Other services to the public 29 71 144
2019 None of the above 28 72 99
2018 Client contact centre 34 66 188
2018 Compliance, inspection and enforcement 38 62 70
2018 Communications or public affairs 33 67 18
2018 Administration and operations 32 68 204
2018 Human resources 18 82 34
2018 Financial management 28 72 29
2018 Information technology 36 64 36
2018 Policy 30 70 54
2018 Project management 27 73 65
2018 Other services to the public 35 65 135
2018 None of the above 31 69 92

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 7 93 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 14 86 15
2022 Compliance, inspection and enforcement 6 94 75
2022 Communications or public affairs 19 81 25
2022 Security 16 84 10
2022 Administration and operations 11 89 285
2022 Human resources 13 87 55
2022 Financial management 12 88 15
2022 Information management 16 84 35
2022 Information technology 6 94 60
2022 Evaluation 5 95 25
2022 Data sciences 0 100 20
2022 Policy 12 88 80
2022 Project management 12 88 85
2022 Other services to the public 12 88 170
2022 None of the above 10 90 100
2020 Client contact centre 11 89 223
2020 Compliance, inspection and enforcement 13 87 60
2020 Access to information and privacy 0 100 10
2020 Administration and operations 14 86 261
2020 Human resources 14 86 51
2020 Policy 7 93 76
2020 Project management 17 83 63
2020 Other services to the public 14 86 155
2020 None of the above 11 89 70
2019 Client contact centre 17 83 208
2019 Federal regulators 38 62 13
2019 Compliance, inspection and enforcement 25 75 56
2019 Administration and operations 9 91 219
2019 Human resources 11 89 49
2019 Information technology 15 85 39
2019 Project management 14 86 79
2019 Other services to the public 7 93 144
2019 None of the above 7 93 99
2018 Client contact centre 13 87 188
2018 Compliance, inspection and enforcement 24 76 70
2018 Administration and operations 14 86 204
2018 Human resources 18 82 34
2018 Information management 0 100 14
2018 Information technology 19 81 36
2018 Policy 13 87 54
2018 Project management 15 85 65
2018 Other services to the public 15 85 135
2018 None of the above 21 79 92

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 6 94 15
2022 Compliance, inspection and enforcement 7 93 75
2022 Communications or public affairs 0 100 25
2022 Security 11 89 10
2022 Administration and operations 2 98 285
2022 Human resources 4 96 55
2022 Financial management 0 100 15
2022 Information management 3 97 35
2022 Information technology 5 95 60
2022 Evaluation 12 88 25
2022 Data sciences 6 94 20
2022 Policy 4 96 80
2022 Project management 0 100 85
2022 Other services to the public 4 96 170
2022 None of the above 4 96 100
2020 Access to information and privacy 0 100 10
2020 Administration and operations 5 95 261
2019 Client contact centre 3 97 208
2019 Federal regulators 0 100 13
2019 Communications or public affairs 0 100 19
2019 Administration and operations 3 97 219
2019 Information management 0 100 24
2019 Evaluation 0 100 11
2018 Compliance, inspection and enforcement 9 91 70
2018 Administration and operations 4 96 204
2018 Human resources 0 100 34
2018 Financial management 0 100 29
2018 Information management 0 100 14

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 22 78 230
2022 Health care practitioners 30 70 10
2022 Federal regulators 29 71 15
2022 Compliance, inspection and enforcement 21 79 75
2022 Communications or public affairs 8 92 25
2022 Security 0 100 10
2022 Administration and operations 17 83 285
2022 Human resources 13 87 55
2022 Financial management 0 100 15
2022 Information management 18 82 35
2022 Information technology 29 71 60
2022 Evaluation 15 85 25
2022 Data sciences 6 94 20
2022 Policy 13 87 80
2022 Project management 12 88 85
2022 Other services to the public 23 77 170
2022 None of the above 16 84 100
2020 Client contact centre 19 81 223
2020 Compliance, inspection and enforcement 18 82 60
2020 Administration and operations 17 83 261
2020 Human resources 13 87 51
2020 Financial management 28 72 25
2020 Policy 8 92 76
2020 Project management 18 82 63
2020 Other services to the public 19 81 155
2020 None of the above 24 76 70
2019 Client contact centre 18 82 208
2019 Compliance, inspection and enforcement 21 79 56
2019 Administration and operations 16 84 219
2019 Human resources 19 81 49
2019 Financial management 16 84 37
2019 Policy 9 91 58
2019 Project management 14 86 79
2019 Other services to the public 20 80 144
2019 None of the above 15 85 99
2018 Client contact centre 19 81 188
2018 Health care practitioners 34 66 14
2018 Compliance, inspection and enforcement 20 80 70
2018 Administration and operations 20 80 204
2018 Human resources 18 82 34
2018 Information technology 14 86 36
2018 Policy 9 91 54
2018 Project management 17 83 65
2018 Other services to the public 24 76 135
2018 None of the above 23 77 92

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 7 93 75
2022 Communications or public affairs 7 93 25
2022 Security 0 100 10
2022 Administration and operations 4 96 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 5 95 35
2022 Information technology 7 93 60
2022 Evaluation 9 91 25
2022 Data sciences 11 89 20
2022 Policy 9 91 80
2022 Project management 3 97 85
2022 Other services to the public 3 97 170
2022 None of the above 4 96 100
2020 Client contact centre 4 96 223
2020 Communications or public affairs 0 100 17
2020 Access to information and privacy 0 100 10
2020 Administration and operations 6 94 261
2020 Data sciences 0 100 12
2020 Project management 8 92 63
2019 Client contact centre 5 95 208
2019 Communications or public affairs 0 100 19
2019 Administration and operations 6 94 219
2019 Information management 0 100 24
2019 Evaluation 0 100 11
2019 Other services to the public 6 94 144
2018 Client contact centre 3 97 188
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 7 93 70
2018 Communications or public affairs 0 100 18
2018 Administration and operations 3 97 204
2018 Financial management 0 100 29
2018 Other services to the public 3 97 135

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 8 92 230
2022 Health care practitioners 23 77 10
2022 Federal regulators 14 86 15
2022 Compliance, inspection and enforcement 14 86 75
2022 Communications or public affairs 4 96 25
2022 Security 0 100 10
2022 Administration and operations 12 88 285
2022 Human resources 6 94 55
2022 Financial management 6 94 15
2022 Information management 13 87 35
2022 Information technology 8 92 60
2022 Evaluation 8 92 25
2022 Data sciences 11 89 20
2022 Policy 7 93 80
2022 Project management 5 95 85
2022 Other services to the public 4 96 170
2022 None of the above 8 92 100
2020 Client contact centre 7 93 223
2020 Communications or public affairs 0 100 17
2020 Access to information and privacy 0 100 10
2020 Administration and operations 7 93 261
2020 Other services to the public 6 94 155
2020 None of the above 12 88 70
2019 Client contact centre 6 94 208
2019 Compliance, inspection and enforcement 11 89 56
2019 Communications or public affairs 0 100 19
2019 Administration and operations 5 95 219
2019 Information management 0 100 24
2019 Policy 0 100 58
2019 Other services to the public 9 91 144
2019 None of the above 8 92 99
2018 Client contact centre 8 92 188
2018 Compliance, inspection and enforcement 11 89 70
2018 Administration and operations 4 96 204
2018 Financial management 0 100 29
2018 Other services to the public 7 93 135
2018 None of the above 8 92 92

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 7 93 75
2022 Communications or public affairs 8 92 25
2022 Security 0 100 10
2022 Administration and operations 5 95 285
2022 Human resources 5 95 55
2022 Financial management 12 88 15
2022 Information management 8 92 35
2022 Information technology 1 99 60
2022 Evaluation 4 96 25
2022 Data sciences 5 95 20
2022 Policy 5 95 80
2022 Project management 11 89 85
2022 Other services to the public 9 91 170
2022 None of the above 4 96 100
2020 Client contact centre 10 90 223
2020 Compliance, inspection and enforcement 10 90 60
2020 Administration and operations 13 87 261
2020 Financial management 0 100 25
2020 Information technology 0 100 39
2020 Project management 16 84 63
2020 Other services to the public 9 91 155
2019 Client contact centre 14 86 208
2019 Compliance, inspection and enforcement 12 88 56
2019 Administration and operations 9 91 219
2019 Information management 28 72 24
2019 Information technology 15 85 39
2019 Policy 10 90 58
2019 Project management 10 90 79
2019 Other services to the public 9 91 144
2019 None of the above 10 90 99
2018 Client contact centre 7 93 188
2018 Health care practitioners 0 100 14
2018 Compliance, inspection and enforcement 7 93 70
2018 Administration and operations 10 90 204
2018 Human resources 20 80 34
2018 Financial management 0 100 29
2018 Policy 11 89 54
2018 Project management 17 83 65
2018 Other services to the public 15 85 135
2018 None of the above 5 95 92

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 9 91 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 6 94 15
2022 Compliance, inspection and enforcement 8 92 75
2022 Communications or public affairs 4 96 25
2022 Security 0 100 10
2022 Administration and operations 9 91 285
2022 Human resources 13 87 55
2022 Financial management 12 88 15
2022 Information management 2 98 35
2022 Information technology 7 93 60
2022 Evaluation 0 100 25
2022 Data sciences 18 82 20
2022 Policy 7 93 80
2022 Project management 13 87 85
2022 Other services to the public 12 88 170
2022 None of the above 5 95 100
2020 Client contact centre 6 94 223
2020 Administration and operations 9 91 261
2020 Human resources 11 89 51
2020 Project management 8 92 63
2020 Other services to the public 10 90 155
2020 None of the above 10 90 70
2019 Client contact centre 8 92 208
2019 Compliance, inspection and enforcement 12 88 56
2019 Administration and operations 10 90 219
2019 Human resources 11 89 49
2019 Information technology 22 78 39
2019 Policy 14 86 58
2019 Project management 9 91 79
2019 Other services to the public 7 93 144
2019 None of the above 5 95 99
2018 Client contact centre 7 93 188
2018 Compliance, inspection and enforcement 7 93 70
2018 Communications or public affairs 0 100 18
2018 Administration and operations 8 92 204
2018 Human resources 21 79 34
2018 Financial management 0 100 29
2018 Policy 9 91 54
2018 Project management 9 91 65
2018 Other services to the public 14 86 135
2018 None of the above 10 90 92

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 45 55 230
2022 Health care practitioners 38 62 10
2022 Federal regulators 52 48 15
2022 Compliance, inspection and enforcement 46 54 75
2022 Communications or public affairs 58 42 25
2022 Security 64 36 10
2022 Administration and operations 46 54 285
2022 Human resources 44 56 55
2022 Financial management 49 51 15
2022 Information management 55 45 35
2022 Information technology 48 52 60
2022 Evaluation 42 58 25
2022 Data sciences 56 44 20
2022 Policy 48 52 80
2022 Project management 48 52 85
2022 Other services to the public 45 55 170
2022 None of the above 48 52 100
2020 Client contact centre 46 54 223
2020 Compliance, inspection and enforcement 50 50 60
2020 Communications or public affairs 65 35 17
2020 Administration and operations 47 53 261
2020 Human resources 41 59 51
2020 Financial management 55 45 25
2020 Information technology 59 41 39
2020 Data sciences 51 49 12
2020 Policy 53 47 76
2020 Project management 49 51 63
2020 Other services to the public 52 48 155
2020 None of the above 50 50 70
2019 Client contact centre 40 60 208
2019 Federal regulators 54 46 13
2019 Compliance, inspection and enforcement 32 68 56
2019 Communications or public affairs 47 53 19
2019 Administration and operations 52 48 219
2019 Human resources 46 54 49
2019 Financial management 57 43 37
2019 Information management 57 43 24
2019 Information technology 40 60 39
2019 Evaluation 48 52 11
2019 Policy 39 61 58
2019 Project management 58 42 79
2019 Other services to the public 50 50 144
2019 None of the above 52 48 99
2018 Client contact centre 43 57 188
2018 Health care practitioners 36 64 14
2018 Compliance, inspection and enforcement 43 57 70
2018 Communications or public affairs 46 54 18
2018 Administration and operations 45 55 204
2018 Human resources 38 62 34
2018 Financial management 61 39 29
2018 Information management 57 43 14
2018 Information technology 56 44 36
2018 Policy 56 44 54
2018 Project management 49 51 65
2018 Other services to the public 36 64 135
2018 None of the above 47 53 92

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 10 90 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 6 94 65
2022 Communications or public affairs 0 100 20
2022 Security 0 100 10
2022 Administration and operations 6 94 255
2022 Human resources 4 96 55
2022 Financial management 6 94 15
2022 Information management 6 94 30
2022 Information technology 6 94 55
2022 Evaluation 8 92 20
2022 Data sciences 0 100 15
2022 Policy 3 97 75
2022 Project management 7 93 80
2022 Other services to the public 4 96 160
2022 None of the above 3 97 95
2020 Client contact centre 10 90 207
2020 Communications or public affairs 0 100 17
2020 Access to information and privacy 0 100 10
2020 Administration and operations 7 93 242
2020 Other services to the public 5 95 145
2020 None of the above 11 89 62
2019 Client contact centre 8 92 186
2019 Communications or public affairs 0 100 18
2019 Administration and operations 7 93 192
2019 Other services to the public 8 92 127
2019 None of the above 5 95 89
2018 Client contact centre 6 94 174
2018 Health care practitioners 0 100 11
2018 Administration and operations 5 95 195
2018 Human resources 16 84 32
2018 Information management 0 100 13
2018 Other services to the public 6 94 125

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 215
2022 Federal regulators 13 87 10
2022 Compliance, inspection and enforcement 9 91 65
2022 Communications or public affairs 38 62 20
2022 Security 17 83 10
2022 Administration and operations 12 88 255
2022 Human resources 20 80 55
2022 Financial management 14 86 15
2022 Information management 21 79 30
2022 Information technology 16 84 55
2022 Evaluation 9 91 20
2022 Data sciences 18 82 15
2022 Policy 22 78 75
2022 Project management 13 87 80
2022 Other services to the public 14 86 160
2022 None of the above 12 88 95
2020 Client contact centre 12 88 207
2020 Administration and operations 16 84 242
2020 Other services to the public 15 85 145
2020 None of the above 11 89 62
2019 Client contact centre 20 80 186
2019 Compliance, inspection and enforcement 11 89 45
2019 Communications or public affairs 39 61 18
2019 Administration and operations 17 83 192
2019 Information management 24 76 23
2019 Policy 30 70 53
2019 Other services to the public 17 83 127
2019 None of the above 14 86 89
2018 Client contact centre 15 85 174
2018 Health care practitioners 0 100 11
2018 Compliance, inspection and enforcement 8 92 62
2018 Communications or public affairs 30 70 17
2018 Administration and operations 14 86 195
2018 Human resources 21 79 32
2018 Policy 17 83 53
2018 Project management 15 85 62
2018 Other services to the public 6 94 125

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 1 99 65
2022 Communications or public affairs 0 100 20
2022 Security 0 100 10
2022 Administration and operations 2 98 255
2022 Human resources 4 96 55
2022 Financial management 0 100 15
2022 Information management 16 84 30
2022 Information technology 4 96 55
2022 Evaluation 6 94 20
2022 Data sciences 7 93 15
2022 Policy 3 97 75
2022 Project management 4 96 80
2022 Other services to the public 2 98 160
2022 None of the above 1 99 95
2020 Client contact centre 8 92 207
2020 Communications or public affairs 0 100 17
2020 Administration and operations 4 96 242
2020 Other services to the public 8 92 145
2019 Client contact centre 7 93 186
2019 Administration and operations 5 95 192
2019 Other services to the public 7 93 127
2019 None of the above 8 92 89
2018 Client contact centre 5 95 174
2018 Health care practitioners 0 100 11
2018 Communications or public affairs 0 100 17
2018 Administration and operations 4 96 195
2018 Information management 0 100 13
2018 Policy 0 100 53
2018 Other services to the public 7 93 125

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 5 95 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 1 99 65
2022 Communications or public affairs 3 97 20
2022 Security 11 89 10
2022 Administration and operations 2 98 255
2022 Human resources 1 99 55
2022 Financial management 7 93 15
2022 Information management 14 86 30
2022 Information technology 0 100 55
2022 Evaluation 6 94 20
2022 Data sciences 0 100 15
2022 Policy 3 97 75
2022 Project management 6 94 80
2022 Other services to the public 3 97 160
2022 None of the above 5 95 95
2020 Client contact centre 4 96 207
2020 Communications or public affairs 0 100 17
2020 Access to information and privacy 0 100 10
2020 Administration and operations 5 95 242
2019 Client contact centre 6 94 186
2019 Communications or public affairs 0 100 18
2019 Administration and operations 5 95 192
2019 Other services to the public 4 96 127
2018 Client contact centre 4 96 174
2018 Health care practitioners 0 100 11
2018 Communications or public affairs 0 100 17
2018 Administration and operations 2 98 195
2018 Financial management 0 100 29
2018 Information management 0 100 13
2018 Project management 0 100 62
2018 None of the above 6 94 84

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 7 93 65
2022 Communications or public affairs 0 100 20
2022 Security 0 100 10
2022 Administration and operations 4 96 255
2022 Human resources 2 98 55
2022 Financial management 0 100 15
2022 Information management 3 97 30
2022 Information technology 3 97 55
2022 Evaluation 4 96 20
2022 Data sciences 0 100 15
2022 Policy 5 95 75
2022 Project management 5 95 80
2022 Other services to the public 5 95 160
2022 None of the above 3 97 95
2020 Client contact centre 2 98 207
2020 Communications or public affairs 0 100 17
2020 Access to information and privacy 0 100 10
2020 Administration and operations 4 96 242
2020 Other services to the public 3 97 145
2019 Client contact centre 4 96 186
2019 Information management 0 100 23
2019 Other services to the public 4 96 127
2018 Health care practitioners 0 100 11
2018 Compliance, inspection and enforcement 10 90 62
2018 Communications or public affairs 0 100 17
2018 Financial management 0 100 29
2018 Other services to the public 4 96 125

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 215
2022 Federal regulators 13 87 10
2022 Compliance, inspection and enforcement 1 99 65
2022 Communications or public affairs 5 95 20
2022 Security 11 89 10
2022 Administration and operations 2 98 255
2022 Human resources 4 96 55
2022 Financial management 0 100 15
2022 Information management 9 91 30
2022 Information technology 6 94 55
2022 Evaluation 6 94 20
2022 Data sciences 0 100 15
2022 Policy 5 95 75
2022 Project management 6 94 80
2022 Other services to the public 3 97 160
2022 None of the above 3 97 95
2020 Client contact centre 5 95 207
2020 Communications or public affairs 0 100 17
2020 Access to information and privacy 0 100 10
2020 Administration and operations 7 93 242
2020 Other services to the public 4 96 145
2019 Client contact centre 7 93 186
2019 Communications or public affairs 0 100 18
2019 Administration and operations 5 95 192
2019 Policy 10 90 53
2019 Other services to the public 7 93 127
2018 Client contact centre 5 95 174
2018 Health care practitioners 0 100 11
2018 Communications or public affairs 0 100 17
2018 Administration and operations 5 95 195
2018 Information management 0 100 13

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 6 94 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 2 98 65
2022 Communications or public affairs 3 97 20
2022 Security 18 82 10
2022 Administration and operations 5 95 255
2022 Human resources 13 87 55
2022 Financial management 20 80 15
2022 Information management 15 85 30
2022 Information technology 10 90 55
2022 Evaluation 18 82 20
2022 Data sciences 6 94 15
2022 Policy 15 85 75
2022 Project management 11 89 80
2022 Other services to the public 4 96 160
2022 None of the above 7 93 95
2020 Client contact centre 5 95 207
2020 Administration and operations 7 93 242
2020 Other services to the public 5 95 145
2020 None of the above 15 85 62
2019 Client contact centre 7 93 186
2019 Communications or public affairs 0 100 18
2019 Administration and operations 4 96 192
2019 Policy 13 87 53
2019 Other services to the public 4 96 127
2018 Client contact centre 3 97 174
2018 Health care practitioners 0 100 11
2018 Administration and operations 12 88 195
2018 Information technology 17 83 35
2018 Policy 11 89 53
2018 Project management 14 86 62
2018 Other services to the public 5 95 125
2018 None of the above 13 87 84

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 14 86 215
2022 Federal regulators 14 86 10
2022 Compliance, inspection and enforcement 15 85 65
2022 Communications or public affairs 29 71 20
2022 Security 0 100 10
2022 Administration and operations 12 88 255
2022 Human resources 12 88 55
2022 Financial management 0 100 15
2022 Information management 15 85 30
2022 Information technology 14 86 55
2022 Evaluation 31 69 20
2022 Data sciences 26 74 15
2022 Policy 10 90 75
2022 Project management 20 80 80
2022 Other services to the public 11 89 160
2022 None of the above 14 86 95
2020 Client contact centre 11 89 207
2020 Communications or public affairs 29 71 17
2020 Administration and operations 14 86 242
2020 Other services to the public 10 90 145
2020 None of the above 15 85 62
2019 Client contact centre 11 89 186
2019 Administration and operations 11 89 192
2019 Other services to the public 14 86 127
2019 None of the above 12 88 89
2018 Client contact centre 13 87 174
2018 Health care practitioners 0 100 11
2018 Compliance, inspection and enforcement 8 92 62
2018 Communications or public affairs 0 100 17
2018 Administration and operations 13 87 195
2018 Human resources 21 79 32
2018 Information technology 23 77 35
2018 Policy 16 84 53
2018 Project management 12 88 62
2018 Other services to the public 19 81 125
2018 None of the above 8 92 84

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 11 89 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 15 85 65
2022 Communications or public affairs 18 82 20
2022 Security 11 89 10
2022 Administration and operations 10 90 255
2022 Human resources 11 89 55
2022 Financial management 6 94 15
2022 Information management 10 90 30
2022 Information technology 16 84 55
2022 Evaluation 10 90 20
2022 Data sciences 14 86 15
2022 Policy 8 92 75
2022 Project management 19 81 80
2022 Other services to the public 14 86 160
2022 None of the above 9 91 95
2020 Client contact centre 12 88 207
2020 Administration and operations 11 89 242
2020 Other services to the public 12 88 145
2020 None of the above 16 84 62
2019 Client contact centre 11 89 186
2019 Compliance, inspection and enforcement 11 89 45
2019 Administration and operations 14 86 192
2019 Other services to the public 8 92 127
2019 None of the above 16 84 89
2018 Client contact centre 8 92 174
2018 Health care practitioners 0 100 11
2018 Compliance, inspection and enforcement 8 92 62
2018 Administration and operations 13 87 195
2018 Human resources 15 85 32
2018 Project management 15 85 62
2018 Other services to the public 15 85 125
2018 None of the above 10 90 84

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 18 82 215
2022 Federal regulators 29 71 10
2022 Compliance, inspection and enforcement 26 74 65
2022 Communications or public affairs 21 79 20
2022 Security 29 71 10
2022 Administration and operations 22 78 255
2022 Human resources 16 84 55
2022 Financial management 17 83 15
2022 Information management 15 85 30
2022 Information technology 18 82 55
2022 Evaluation 38 62 20
2022 Data sciences 26 74 15
2022 Policy 34 66 75
2022 Project management 27 73 80
2022 Other services to the public 23 77 160
2022 None of the above 19 81 95
2020 Client contact centre 22 78 207
2020 Communications or public affairs 30 70 17
2020 Administration and operations 30 70 242
2020 Other services to the public 21 79 145
2020 None of the above 25 75 62
2019 Client contact centre 23 77 186
2019 Compliance, inspection and enforcement 26 74 45
2019 Administration and operations 31 69 192
2019 Information management 26 74 23
2019 Policy 34 66 53
2019 Other services to the public 26 74 127
2019 None of the above 27 73 89
2018 Client contact centre 22 78 174
2018 Compliance, inspection and enforcement 32 68 62
2018 Administration and operations 31 69 195
2018 Human resources 28 72 32
2018 Financial management 20 80 29
2018 Information technology 31 69 35
2018 Policy 35 65 53
2018 Project management 26 74 62
2018 Other services to the public 29 71 125
2018 None of the above 26 74 84

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 4 96 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 5 95 65
2022 Communications or public affairs 5 95 20
2022 Security 11 89 10
2022 Administration and operations 5 95 255
2022 Human resources 4 96 55
2022 Financial management 8 92 15
2022 Information management 0 100 30
2022 Information technology 8 92 55
2022 Evaluation 4 96 20
2022 Data sciences 0 100 15
2022 Policy 11 89 75
2022 Project management 10 90 80
2022 Other services to the public 6 94 160
2022 None of the above 6 94 95
2020 Client contact centre 7 93 207
2020 Administration and operations 9 91 242
2020 Other services to the public 6 94 145
2020 None of the above 8 92 62
2019 Client contact centre 8 92 186
2019 Communications or public affairs 0 100 18
2019 Administration and operations 6 94 192
2019 Information management 0 100 23
2019 Policy 16 84 53
2019 Other services to the public 4 96 127
2019 None of the above 6 94 89
2018 Client contact centre 6 94 174
2018 Administration and operations 10 90 195
2018 Information management 0 100 13
2018 Policy 11 89 53
2018 Project management 11 89 62
2018 Other services to the public 10 90 125
2018 None of the above 6 94 84

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 31 69 215
2022 Federal regulators 31 69 10
2022 Compliance, inspection and enforcement 53 47 65
2022 Communications or public affairs 37 63 20
2022 Security 37 63 10
2022 Administration and operations 46 54 255
2022 Human resources 32 68 55
2022 Financial management 39 61 15
2022 Information management 44 56 30
2022 Information technology 46 54 55
2022 Evaluation 45 55 20
2022 Data sciences 44 56 15
2022 Policy 63 37 75
2022 Project management 39 61 80
2022 Other services to the public 42 58 160
2022 None of the above 33 67 95
2020 Client contact centre 38 62 207
2020 Communications or public affairs 59 41 17
2020 Access to information and privacy 47 53 10
2020 Administration and operations 47 53 242
2020 Other services to the public 42 58 145
2020 None of the above 43 57 62
2019 Client contact centre 37 63 186
2019 Compliance, inspection and enforcement 54 46 45
2019 Communications or public affairs 39 61 18
2019 Administration and operations 43 57 192
2019 Information management 40 60 23
2019 Policy 50 50 53
2019 Other services to the public 37 63 127
2019 None of the above 45 55 89
2018 Client contact centre 41 59 174
2018 Compliance, inspection and enforcement 48 52 62
2018 Administration and operations 47 53 195
2018 Human resources 47 53 32
2018 Financial management 48 52 29
2018 Information management 40 60 13
2018 Information technology 63 37 35
2018 Policy 51 49 53
2018 Project management 51 49 62
2018 Other services to the public 49 51 125
2018 None of the above 42 58 84

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 1 99 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 0 100 65
2022 Communications or public affairs 0 100 20
2022 Security 0 100 10
2022 Administration and operations 1 99 255
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 0 100 30
2022 Information technology 0 100 55
2022 Evaluation 0 100 20
2022 Data sciences 7 93 15
2022 Policy 1 99 75
2022 Project management 1 99 80
2022 Other services to the public 1 99 160
2022 None of the above 3 97 95
2020 Access to information and privacy 0 100 10
2020 Administration and operations 2 98 242
2020 None of the above 0 100 62
2019 Compliance, inspection and enforcement 0 100 45
2019 Communications or public affairs 0 100 18
2019 Information management 0 100 23
2019 Policy 0 100 53
2018 Health care practitioners 0 100 11
2018 Communications or public affairs 0 100 17
2018 Human resources 0 100 32
2018 Financial management 0 100 29
2018 Information management 0 100 13
2018 Policy 0 100 53
2018 Other services to the public 0 100 125

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 46 54 215
2022 Federal regulators 64 36 10
2022 Compliance, inspection and enforcement 54 46 65
2022 Communications or public affairs 58 42 20
2022 Security 29 71 10
2022 Administration and operations 59 41 255
2022 Human resources 53 47 55
2022 Financial management 66 34 15
2022 Information management 63 37 30
2022 Information technology 65 35 55
2022 Evaluation 47 53 20
2022 Data sciences 54 46 15
2022 Policy 60 40 75
2022 Project management 62 38 80
2022 Other services to the public 59 41 160
2022 None of the above 64 36 95
2020 Client contact centre 47 53 207
2020 Communications or public affairs 70 30 17
2020 Administration and operations 55 45 242
2020 Other services to the public 62 38 145
2020 None of the above 56 44 62
2019 Client contact centre 50 50 186
2019 Compliance, inspection and enforcement 63 37 45
2019 Administration and operations 67 33 192
2019 Information management 56 44 23
2019 Policy 65 35 53
2019 Other services to the public 56 44 127
2019 None of the above 60 40 89
2018 Client contact centre 50 50 174
2018 Compliance, inspection and enforcement 59 41 62
2018 Communications or public affairs 60 40 17
2018 Administration and operations 62 38 195
2018 Human resources 68 32 32
2018 Financial management 62 38 29
2018 Information management 56 44 13
2018 Information technology 60 40 35
2018 Policy 65 35 53
2018 Project management 61 39 62
2018 Other services to the public 70 30 125
2018 None of the above 54 46 84

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 3 97 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 0 100 65
2022 Communications or public affairs 0 100 20
2022 Security 0 100 10
2022 Administration and operations 2 98 255
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 0 100 30
2022 Information technology 2 98 55
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 0 100 75
2022 Project management 1 99 80
2022 Other services to the public 2 98 160
2022 None of the above 1 99 95

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 20 80 215
2022 Federal regulators 15 85 10
2022 Compliance, inspection and enforcement 19 81 65
2022 Communications or public affairs 18 82 20
2022 Security 8 92 10
2022 Administration and operations 17 83 255
2022 Human resources 26 74 55
2022 Financial management 7 93 15
2022 Information management 5 95 30
2022 Information technology 13 87 55
2022 Evaluation 19 81 20
2022 Data sciences 13 87 15
2022 Policy 9 91 75
2022 Project management 15 85 80
2022 Other services to the public 18 82 160
2022 None of the above 18 82 95
2020 Client contact centre 19 81 207
2020 Communications or public affairs 29 71 17
2020 Administration and operations 12 88 242
2020 Other services to the public 17 83 145
2020 None of the above 16 84 62
2019 Client contact centre 11 89 186
2019 Administration and operations 9 91 192
2019 Policy 9 91 53
2019 Other services to the public 15 85 127
2019 None of the above 13 87 89
2018 Client contact centre 17 83 174
2018 Compliance, inspection and enforcement 17 83 62
2018 Administration and operations 11 89 195
2018 Policy 11 89 53
2018 Project management 13 87 62
2018 Other services to the public 16 84 125
2018 None of the above 19 81 84

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 28 15 12 2 1 33 8 74 5 4910
2022 Health care practitioners 12 11 22 3 2 44 6 47 9 250
2022 Federal regulators 22 18 18 2 2 29 8 64 8 110
2022 Compliance, inspection and enforcement 16 14 17 3 4 40 7 56 12 1035
2022 Communications or public affairs 18 11 14 4 1 46 8 61 10 315
2022 Access to information and privacy 36 23 11 1 0 22 7 84 1 270
2022 Security 30 13 15 2 3 31 6 69 8 125
2022 Science and technology 21 15 12 0 0 38 14 75 0 45
2022 Legal services 23 17 20 4 2 33 2 61 9 45
2022 Administration and operations 19 15 16 3 3 35 8 60 11 4065
2022 Human resources 23 16 12 3 2 36 8 70 9 1040
2022 Financial management 20 18 12 1 1 39 8 72 5 445
2022 Procurement 21 8 14 2 4 44 6 58 12 100
2022 Real property 15 18 11 3 3 39 10 65 13 80
2022 Materiel management 19 4 30 0 0 37 10 43 0 25
2022 Information management 19 16 12 3 4 40 6 65 13 360
2022 Information technology 22 14 11 2 1 41 8 70 7 1075
2022 Internal audit 20 12 16 1 2 46 2 63 6 95
2022 Evaluation 14 11 12 5 6 45 8 53 23 250
2022 Data sciences 15 19 14 2 5 37 7 62 13 200
2022 Policy 12 9 14 5 5 45 10 48 21 1005
2022 Project management 16 16 17 4 3 35 9 57 13 1055
2022 Other services to the public 22 13 17 3 3 35 7 61 10 2405
2022 None of the above 19 12 16 2 2 38 10 60 9 1670
2020 Client contact centre 26 16 15 2 2 32 7 69 7 4347
2020 Health care practitioners 15 10 20 2 1 40 13 52 6 195
2020 Federal regulators 28 12 18 3 6 30 3 60 13 89
2020 Compliance, inspection and enforcement 15 16 18 5 4 36 6 55 15 853
2020 Communications or public affairs 20 13 16 3 1 39 7 62 8 264
2020 Access to information and privacy 35 16 17 1 3 21 7 71 6 179
2020 Security 22 16 19 3 2 32 7 62 8 106
2020 Science and technology 43 4 7 4 7 27 7 72 18 25
2020 Legal services 21 11 18 0 2 45 3 60 4 42
2020 Administration and operations 23 16 17 3 3 31 6 63 9 3934
2020 Human resources 23 17 14 3 2 34 7 68 10 843
2020 Financial management 25 13 14 4 3 34 8 65 11 468
2020 Procurement 24 10 14 2 4 43 4 64 10 70
2020 Real property 22 19 19 0 3 32 6 66 4 84
2020 Information management 27 15 14 3 1 36 4 70 7 276
2020 Information technology 27 13 14 2 1 35 7 70 6 932
2020 Internal audit 20 15 18 3 0 33 10 61 6 60
2020 Evaluation 19 16 16 2 2 42 2 63 9 125
2020 Data sciences 16 12 20 6 2 36 7 51 13 179
2020 Policy 15 11 17 5 4 41 7 51 16 995
2020 Project management 20 15 17 4 2 35 6 60 11 855
2020 Other services to the public 24 14 16 4 3 32 7 63 11 2380
2020 None of the above 21 13 19 3 2 35 7 59 9 1483
2019 Client contact centre 23 16 19 3 3 28 8 60 10 3057
2019 Health care practitioners 14 6 20 6 6 36 12 38 23 162
2019 Federal regulators 20 18 19 5 7 20 10 55 18 105
2019 Compliance, inspection and enforcement 14 13 21 6 5 34 8 45 19 712
2019 Communications or public affairs 16 16 18 3 1 36 10 58 9 265
2019 Access to information and privacy 29 17 16 2 1 19 16 70 5 132
2019 Security 25 11 22 3 3 29 6 57 8 101
2019 Science and technology 27 22 21 0 0 20 11 70 0 55
2019 Legal services 21 5 26 0 6 39 3 45 10 33
2019 Administration and operations 20 16 21 4 4 29 7 55 12 3144
2019 Human resources 21 17 20 5 2 28 7 59 11 738
2019 Financial management 20 16 17 4 3 29 10 60 12 429
2019 Procurement 24 15 22 3 2 26 7 59 8 57
2019 Real property 24 12 28 3 0 26 7 55 4 68
2019 Information management 20 20 16 4 4 28 9 62 13 257
2019 Information technology 22 15 17 2 2 35 8 65 6 897
2019 Internal audit 23 17 20 3 3 28 8 62 8 76
2019 Evaluation 14 11 20 5 5 37 8 45 18 130
2019 Data sciences 17 16 18 3 2 31 13 58 9 145
2019 Policy 13 14 20 5 3 37 8 49 15 888
2019 Project management 15 15 22 5 6 30 7 47 17 767
2019 Other services to the public 20 13 21 5 5 28 8 52 14 1921
2019 None of the above 21 13 21 4 5 30 7 54 13 1350
2018 Client contact centre 22 19 21 3 2 27 6 61 8 2984
2018 Health care practitioners 7 13 36 2 4 34 4 32 9 182
2018 Federal regulators 25 16 24 5 4 21 4 56 12 101
2018 Compliance, inspection and enforcement 13 17 24 4 6 31 5 47 16 697
2018 Communications or public affairs 12 12 22 5 2 39 7 46 13 243
2018 Access to information and privacy 30 14 17 3 2 24 10 67 7 111
2018 Security 27 10 21 0 7 27 9 57 11 62
2018 Science and technology 9 9 33 3 3 36 7 30 12 30
2018 Legal services 21 25 18 0 0 28 8 72 0 28
2018 Administration and operations 18 19 24 3 3 27 5 55 9 3021
2018 Human resources 20 20 17 3 2 31 5 64 9 645
2018 Financial management 17 15 22 3 4 32 8 53 10 377
2018 Procurement 21 20 16 2 2 25 13 66 7 48
2018 Real property 16 15 22 0 0 39 8 58 0 49
2018 Materiel management 7 44 24 0 0 24 0 68 0 13
2018 Information management 23 14 18 3 3 31 8 61 10 239
2018 Information technology 20 16 19 1 3 34 8 61 7 885
2018 Internal audit 18 16 26 1 5 30 5 52 9 84
2018 Evaluation 13 15 31 3 1 32 5 45 7 99
2018 Data sciences 27 9 11 5 1 37 10 68 12 154
2018 Policy 12 13 19 4 4 40 8 48 15 762
2018 Project management 16 13 21 4 4 35 7 50 14 745
2018 Other services to the public 17 15 26 4 4 26 7 48 13 1775
2018 None of the above 16 15 24 3 4 30 6 50 12 1183

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 27 10 2 2 10 2 85 4 4915
2022 Health care practitioners 32 33 16 2 1 15 1 77 4 250
2022 Federal regulators 35 27 13 3 3 18 2 77 7 110
2022 Compliance, inspection and enforcement 33 31 14 3 3 13 1 75 8 1035
2022 Communications or public affairs 32 32 16 4 1 14 1 75 6 315
2022 Access to information and privacy 52 31 8 1 0 8 0 90 1 270
2022 Security 42 26 10 1 3 16 1 82 6 125
2022 Science and technology 32 28 9 0 0 29 2 87 0 45
2022 Legal services 27 24 14 4 4 26 0 69 12 45
2022 Administration and operations 38 31 13 4 3 10 2 79 7 4065
2022 Human resources 39 32 11 3 1 12 2 83 5 1040
2022 Financial management 38 33 11 2 2 13 2 83 4 445
2022 Procurement 44 21 15 3 2 15 1 77 6 100
2022 Real property 33 34 12 3 1 14 1 80 5 80
2022 Materiel management 39 18 17 4 0 22 0 73 5 25
2022 Information management 38 31 11 3 4 14 1 80 8 360
2022 Information technology 41 27 11 2 2 14 2 82 5 1075
2022 Internal audit 28 34 13 2 1 21 1 79 5 95
2022 Evaluation 32 35 9 5 6 13 1 77 13 250
2022 Data sciences 31 34 15 3 4 13 0 75 8 200
2022 Policy 27 29 14 5 5 18 2 70 12 1005
2022 Project management 34 31 14 5 3 12 2 75 9 1055
2022 Other services to the public 41 25 14 3 3 12 2 77 7 2405
2022 None of the above 37 27 14 2 2 15 3 78 5 1670
2020 Client contact centre 44 27 12 3 2 11 2 81 5 4354
2020 Health care practitioners 38 24 21 2 1 13 1 72 3 196
2020 Federal regulators 44 21 17 3 6 9 0 72 10 89
2020 Compliance, inspection and enforcement 30 34 16 4 3 11 1 74 9 852
2020 Communications or public affairs 36 30 16 3 2 12 1 76 5 265
2020 Access to information and privacy 51 23 15 1 2 5 1 80 4 179
2020 Security 46 29 12 2 6 6 1 80 8 106
2020 Science and technology 43 25 11 8 0 12 0 78 9 25
2020 Legal services 30 26 23 0 2 18 0 69 3 42
2020 Administration and operations 39 29 15 3 3 10 1 76 7 3939
2020 Human resources 40 31 13 3 2 11 1 79 6 846
2020 Financial management 43 28 13 3 2 10 0 80 5 471
2020 Procurement 41 27 13 4 1 14 0 78 6 70
2020 Real property 37 33 16 1 0 10 1 80 1 84
2020 Information management 45 28 14 3 0 9 0 80 4 276
2020 Information technology 44 28 12 2 1 11 1 83 4 932
2020 Internal audit 40 35 15 3 0 5 2 80 4 60
2020 Evaluation 36 29 16 5 2 13 1 74 7 125
2020 Data sciences 30 33 13 5 3 15 1 76 9 180
2020 Policy 30 30 18 6 3 13 1 69 10 997
2020 Project management 37 27 18 4 1 10 1 73 7 854
2020 Other services to the public 42 24 14 4 3 12 1 76 8 2385
2020 None of the above 37 28 17 3 2 12 1 74 6 1488
2019 Client contact centre 41 29 15 3 3 8 1 78 6 3058
2019 Health care practitioners 37 19 24 5 4 10 2 63 10 163
2019 Federal regulators 41 23 18 4 5 7 1 70 10 104
2019 Compliance, inspection and enforcement 29 30 17 6 4 13 1 69 12 711
2019 Communications or public affairs 34 31 18 4 1 11 2 74 6 265
2019 Access to information and privacy 46 25 15 2 1 7 4 79 4 132
2019 Security 38 32 15 2 2 11 1 79 4 101
2019 Science and technology 34 27 23 2 2 12 0 70 4 55
2019 Legal services 32 16 25 0 6 21 0 61 7 33
2019 Administration and operations 37 28 16 4 3 10 1 74 8 3137
2019 Human resources 35 33 15 4 2 10 2 77 6 742
2019 Financial management 37 31 17 4 2 8 1 74 7 427
2019 Procurement 41 29 17 5 0 8 0 75 6 57
2019 Real property 41 26 19 1 0 12 0 77 2 69
2019 Information management 36 33 10 3 4 10 2 79 9 258
2019 Information technology 42 28 14 2 2 11 2 81 4 893
2019 Internal audit 38 26 14 2 1 16 1 78 5 77
2019 Evaluation 34 27 16 3 3 16 2 73 8 131
2019 Data sciences 37 30 15 3 1 13 1 77 5 145
2019 Policy 32 30 16 4 3 14 1 73 8 887
2019 Project management 33 28 20 4 5 10 1 68 10 768
2019 Other services to the public 39 24 17 4 4 10 1 72 10 1923
2019 None of the above 38 25 17 3 4 12 1 73 8 1344
2018 Client contact centre 37 33 16 3 2 8 1 77 6 2990
2018 Health care practitioners 19 30 30 3 4 13 1 56 9 182
2018 Federal regulators 30 31 19 5 5 10 0 68 11 99
2018 Compliance, inspection and enforcement 28 31 21 4 6 9 1 65 12 696
2018 Communications or public affairs 29 30 19 4 2 16 0 71 7 244
2018 Access to information and privacy 43 30 15 0 2 9 1 81 2 111
2018 Security 37 30 11 0 5 15 2 80 6 62
2018 Science and technology 21 36 21 7 5 10 0 64 12 30
2018 Legal services 28 53 9 0 0 5 5 90 0 28
2018 Administration and operations 31 33 19 3 3 9 1 71 7 3028
2018 Human resources 35 33 16 3 2 10 1 77 6 645
2018 Financial management 30 31 20 4 2 11 1 70 8 375
2018 Procurement 35 25 18 0 2 15 4 75 3 48
2018 Real property 35 25 22 2 0 16 0 72 2 50
2018 Materiel management 39 44 17 0 0 0 0 83 0 13
2018 Information management 38 27 16 4 3 11 2 74 8 238
2018 Information technology 35 30 17 2 2 12 2 75 5 888
2018 Internal audit 30 34 22 1 3 7 3 71 5 84
2018 Evaluation 29 24 29 4 0 14 1 61 5 99
2018 Data sciences 39 22 10 6 2 18 3 77 10 154
2018 Policy 28 30 18 3 3 17 1 70 8 761
2018 Project management 30 30 16 5 4 13 2 71 11 742
2018 Other services to the public 30 28 23 4 4 10 1 65 10 1780
2018 None of the above 31 26 21 4 4 13 1 66 9 1189

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 4915
2022 Health care practitioners 17 83 250
2022 Federal regulators 18 82 110
2022 Compliance, inspection and enforcement 18 82 1035
2022 Communications or public affairs 11 89 315
2022 Access to information and privacy 13 87 270
2022 Security 13 87 125
2022 Science and technology 13 87 45
2022 Legal services 27 73 45
2022 Administration and operations 14 86 4065
2022 Human resources 11 89 1040
2022 Financial management 8 92 445
2022 Procurement 10 90 100
2022 Real property 9 91 80
2022 Materiel management 7 93 25
2022 Information management 16 84 360
2022 Information technology 11 89 1075
2022 Internal audit 15 85 95
2022 Evaluation 13 87 245
2022 Data sciences 12 88 200
2022 Policy 13 87 1005
2022 Project management 13 87 1055
2022 Other services to the public 17 83 2400
2022 None of the above 14 86 1665
2020 Client contact centre 18 82 4335
2020 Health care practitioners 22 78 195
2020 Federal regulators 19 81 89
2020 Compliance, inspection and enforcement 19 81 854
2020 Communications or public affairs 13 87 266
2020 Access to information and privacy 14 86 180
2020 Security 13 87 105
2020 Science and technology 19 81 25
2020 Legal services 21 79 42
2020 Administration and operations 16 84 3935
2020 Human resources 16 84 841
2020 Financial management 13 87 471
2020 Procurement 12 88 70
2020 Real property 7 93 84
2020 Information management 16 84 276
2020 Information technology 14 86 926
2020 Internal audit 21 79 61
2020 Evaluation 19 81 124
2020 Data sciences 14 86 179
2020 Policy 14 86 992
2020 Project management 17 83 856
2020 Other services to the public 19 81 2371
2020 None of the above 18 82 1490
2019 Client contact centre 23 77 3065
2019 Health care practitioners 30 70 163
2019 Federal regulators 27 73 105
2019 Compliance, inspection and enforcement 23 77 712
2019 Communications or public affairs 19 81 265
2019 Access to information and privacy 20 80 131
2019 Security 17 83 101
2019 Science and technology 34 66 55
2019 Legal services 24 76 33
2019 Administration and operations 23 77 3144
2019 Human resources 23 77 739
2019 Financial management 18 82 429
2019 Procurement 13 87 57
2019 Real property 11 89 68
2019 Information management 25 75 258
2019 Information technology 19 81 897
2019 Internal audit 16 84 77
2019 Evaluation 21 79 130
2019 Data sciences 15 85 144
2019 Policy 18 82 888
2019 Project management 24 76 770
2019 Other services to the public 24 76 1930
2019 None of the above 23 77 1348

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 57 43 770
2022 Health care practitioners 80 20 45
2022 Federal regulators 62 38 20
2022 Compliance, inspection and enforcement 66 34 185
2022 Communications or public affairs 73 27 35
2022 Access to information and privacy 43 57 35
2022 Security 54 46 15
2022 Legal services 49 51 15
2022 Administration and operations 60 40 570
2022 Human resources 69 31 125
2022 Financial management 40 60 35
2022 Procurement 69 31 10
2022 Information management 62 38 60
2022 Information technology 61 39 125
2022 Internal audit 66 34 15
2022 Evaluation 63 37 30
2022 Data sciences 54 46 20
2022 Policy 73 27 135
2022 Project management 63 37 135
2022 Other services to the public 64 36 405
2022 None of the above 66 34 225
2020 Client contact centre 51 49 756
2020 Health care practitioners 54 46 42
2020 Federal regulators 52 48 17
2020 Compliance, inspection and enforcement 56 44 160
2020 Communications or public affairs 56 44 36
2020 Access to information and privacy 66 34 26
2020 Security 84 16 13
2020 Administration and operations 51 49 646
2020 Human resources 61 39 131
2020 Financial management 42 58 60
2020 Information management 56 44 46
2020 Information technology 54 46 130
2020 Internal audit 70 30 13
2020 Evaluation 57 43 24
2020 Data sciences 31 69 23
2020 Policy 61 39 138
2020 Project management 50 50 145
2020 Other services to the public 56 44 438
2020 None of the above 48 52 263

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 77 23 770
2022 Health care practitioners 84 16 45
2022 Federal regulators 82 18 20
2022 Compliance, inspection and enforcement 74 26 185
2022 Communications or public affairs 84 16 35
2022 Access to information and privacy 78 22 35
2022 Security 59 41 15
2022 Legal services 85 15 15
2022 Administration and operations 75 25 570
2022 Human resources 89 11 125
2022 Financial management 74 26 35
2022 Procurement 71 29 10
2022 Information management 77 23 60
2022 Information technology 66 34 125
2022 Internal audit 85 15 15
2022 Evaluation 70 30 30
2022 Data sciences 75 25 20
2022 Policy 73 27 135
2022 Project management 73 27 135
2022 Other services to the public 76 24 405
2022 None of the above 74 26 230
2020 Client contact centre 78 22 753
2020 Health care practitioners 88 12 42
2020 Federal regulators 77 23 17
2020 Compliance, inspection and enforcement 79 21 160
2020 Communications or public affairs 86 14 36
2020 Access to information and privacy 96 4 26
2020 Security 84 16 13
2020 Administration and operations 80 20 645
2020 Human resources 85 15 132
2020 Financial management 83 17 60
2020 Information management 89 11 46
2020 Information technology 81 19 130
2020 Internal audit 84 16 13
2020 Evaluation 83 17 24
2020 Data sciences 75 25 23
2020 Policy 84 16 139
2020 Project management 85 15 146
2020 Other services to the public 82 18 437
2020 None of the above 74 26 260
2019 Client contact centre 83 17 689
2019 Health care practitioners 82 18 48
2019 Federal regulators 93 7 30
2019 Compliance, inspection and enforcement 85 15 162
2019 Communications or public affairs 86 14 49
2019 Access to information and privacy 93 7 25
2019 Security 79 21 19
2019 Science and technology 90 10 19
2019 Administration and operations 85 15 718
2019 Human resources 91 9 161
2019 Financial management 75 25 78
2019 Information management 90 10 61
2019 Information technology 86 14 171
2019 Internal audit 92 8 12
2019 Evaluation 75 25 27
2019 Data sciences 63 37 21
2019 Policy 87 13 161
2019 Project management 83 17 187
2019 Other services to the public 81 19 451
2019 None of the above 80 20 310

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 54 31 5 6 3 1 1 86 8 590
2022 Health care practitioners 48 35 5 8 3 0 0 84 11 35
2022 Federal regulators 56 24 0 12 8 0 0 80 20 15
2022 Compliance, inspection and enforcement 45 31 10 4 9 1 0 77 13 140
2022 Communications or public affairs 60 27 7 4 3 0 0 86 7 30
2022 Access to information and privacy 48 37 4 8 0 4 0 88 8 25
2022 Security 59 18 0 10 13 0 0 77 23 10
2022 Legal services 64 36 0 0 0 0 0 100 0 10
2022 Administration and operations 49 34 7 5 4 1 0 84 9 425
2022 Human resources 55 32 5 6 3 0 0 87 8 110
2022 Financial management 45 36 11 9 0 0 0 80 9 25
2022 Information management 51 31 4 10 2 0 2 83 12 45
2022 Information technology 57 20 10 5 4 4 0 80 10 85
2022 Internal audit 46 29 7 19 0 0 0 74 19 10
2022 Evaluation 34 34 13 5 14 0 0 68 18 20
2022 Data sciences 65 29 0 0 0 0 7 100 0 15
2022 Policy 35 36 9 9 8 2 0 73 17 100
2022 Project management 51 25 8 9 6 0 1 77 15 100
2022 Other services to the public 45 35 7 8 5 1 0 80 13 310
2022 None of the above 46 32 6 11 3 1 1 80 14 170
2020 Client contact centre 51 34 7 7 2 0 0 84 9 585
2020 Health care practitioners 36 38 2 18 6 0 0 75 24 36
2020 Federal regulators 46 23 15 8 8 0 0 69 16 13
2020 Compliance, inspection and enforcement 47 40 6 5 2 0 0 87 6 127
2020 Communications or public affairs 52 32 7 6 3 0 0 84 10 31
2020 Access to information and privacy 39 43 9 0 5 0 5 86 5 24
2020 Security 45 46 9 0 0 0 0 91 0 11
2020 Administration and operations 52 31 7 6 3 1 0 84 9 510
2020 Human resources 55 26 7 6 5 0 2 82 11 112
2020 Financial management 54 31 6 8 0 0 0 85 8 50
2020 Information management 58 27 7 7 0 0 0 85 7 41
2020 Information technology 63 28 2 5 3 0 0 90 8 106
2020 Internal audit 28 62 0 0 9 0 0 91 9 11
2020 Evaluation 53 42 5 0 0 0 0 95 0 20
2020 Data sciences 58 16 0 21 5 0 0 74 26 18
2020 Policy 55 30 5 8 2 0 1 86 9 116
2020 Project management 54 32 7 4 3 0 0 85 7 124
2020 Other services to the public 50 31 7 9 2 0 1 82 11 355
2020 None of the above 41 39 8 9 2 1 1 80 12 193
2019 Client contact centre 46 33 7 9 3 1 0 81 13 558
2019 Health care practitioners 36 49 3 8 5 0 0 85 13 38
2019 Federal regulators 44 47 6 0 4 0 0 90 4 27
2019 Compliance, inspection and enforcement 48 32 6 10 4 0 0 80 14 138
2019 Communications or public affairs 56 25 5 7 7 0 0 81 14 42
2019 Access to information and privacy 67 19 7 4 0 0 3 89 4 22
2019 Security 73 27 0 0 0 0 0 100 0 15
2019 Science and technology 63 12 6 12 6 0 0 75 19 16
2019 Administration and operations 45 35 7 11 3 0 0 80 13 604
2019 Human resources 54 31 4 9 2 0 0 85 11 146
2019 Financial management 57 25 2 10 6 0 0 82 17 57
2019 Information management 42 39 8 5 7 0 0 81 11 55
2019 Information technology 61 26 4 5 3 1 0 88 8 144
2019 Internal audit 72 9 9 9 0 0 0 81 9 10
2019 Evaluation 34 33 5 19 10 0 0 66 29 20
2019 Data sciences 64 22 0 7 7 0 0 86 14 13
2019 Policy 40 39 7 10 3 1 0 80 13 138
2019 Project management 55 30 4 9 3 0 0 84 12 153
2019 Other services to the public 43 33 6 12 5 0 0 76 17 362
2019 None of the above 44 33 6 13 3 1 0 78 16 247

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 50 30 8 5 2 3 3 85 7 4915
2022 Health care practitioners 43 41 7 5 2 2 0 86 7 250
2022 Federal regulators 49 34 5 4 4 3 2 87 7 110
2022 Compliance, inspection and enforcement 46 32 8 5 4 2 3 82 9 1035
2022 Communications or public affairs 51 31 8 3 1 1 4 86 5 315
2022 Access to information and privacy 48 35 7 3 1 2 5 89 4 270
2022 Security 53 28 9 4 2 2 3 84 6 125
2022 Science and technology 43 38 5 5 2 0 7 88 7 45
2022 Legal services 57 29 4 6 2 2 0 88 8 45
2022 Administration and operations 49 31 7 5 2 2 2 84 8 4065
2022 Human resources 53 31 6 4 1 2 2 88 6 1040
2022 Financial management 51 31 7 3 2 2 4 87 5 445
2022 Procurement 57 23 6 2 3 4 4 88 5 100
2022 Real property 65 30 0 3 2 0 0 95 5 80
2022 Materiel management 45 35 10 7 3 0 0 80 10 25
2022 Information management 48 32 9 3 2 2 3 85 6 360
2022 Information technology 56 29 5 3 2 2 3 89 6 1075
2022 Internal audit 36 37 10 4 6 2 5 79 10 95
2022 Evaluation 46 33 6 4 6 2 4 84 11 250
2022 Data sciences 46 31 9 6 1 4 4 83 8 200
2022 Policy 50 29 6 6 3 3 3 84 9 1005
2022 Project management 55 27 6 5 2 3 3 87 7 1055
2022 Other services to the public 47 29 8 5 4 4 3 81 10 2400
2022 None of the above 47 30 8 5 3 4 4 83 8 1670
2020 Client contact centre 48 33 8 5 2 2 2 84 7 4351
2020 Health care practitioners 50 29 9 4 3 3 2 84 7 197
2020 Federal regulators 53 26 9 5 3 2 2 82 8 89
2020 Compliance, inspection and enforcement 44 35 8 4 3 2 3 83 8 854
2020 Communications or public affairs 52 33 8 4 1 2 1 87 5 267
2020 Access to information and privacy 50 28 11 5 2 2 3 82 7 180
2020 Security 53 33 6 5 3 0 1 87 7 106
2020 Science and technology 45 32 4 12 4 0 3 79 16 25
2020 Legal services 45 41 5 5 0 0 5 90 5 42
2020 Administration and operations 51 29 9 5 2 2 2 84 7 3942
2020 Human resources 55 29 7 3 3 2 2 88 5 845
2020 Financial management 51 29 9 4 2 1 3 84 6 472
2020 Procurement 61 19 7 5 3 2 4 85 8 70
2020 Real property 53 35 6 0 4 1 1 90 4 82
2020 Information management 53 32 4 5 1 3 1 89 6 277
2020 Information technology 59 27 6 2 1 2 2 90 4 932
2020 Internal audit 49 31 8 5 2 2 3 84 7 61
2020 Evaluation 53 31 6 5 3 1 2 86 7 124
2020 Data sciences 48 30 8 8 1 2 4 83 9 180
2020 Policy 49 32 8 5 2 2 2 85 7 996
2020 Project management 56 29 6 4 1 1 2 88 6 858
2020 Other services to the public 49 29 8 6 2 3 2 83 8 2388
2020 None of the above 47 31 9 5 3 3 2 82 9 1489

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Client contact centre 17 5 4 8 65 950
2022 Health care practitioners 17 9 2 2 71 55
2022 Federal regulators 41 12 8 3 37 40
2022 Compliance, inspection and enforcement 36 7 3 2 51 260
2022 Communications or public affairs 34 7 2 0 57 90
2022 Access to information and privacy 19 7 3 4 66 75
2022 Security 43 19 5 0 32 35
2022 Legal services 64 16 3 0 17 35
2022 Administration and operations 28 15 6 5 46 1105
2022 Human resources 29 12 2 1 56 235
2022 Financial management 25 16 4 2 53 145
2022 Procurement 21 38 0 0 42 15
2022 Real property 39 0 0 15 46 15
2022 Information management 20 21 5 9 45 85
2022 Information technology 30 13 3 2 51 295
2022 Internal audit 42 14 0 0 45 30
2022 Evaluation 24 11 2 5 58 55
2022 Data sciences 40 9 2 0 49 65
2022 Policy 38 23 2 0 36 555
2022 Project management 37 13 3 2 44 230
2022 Other services to the public 18 9 6 6 60 550
2022 None of the above 25 11 4 6 54 405

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 64 36 1590
2022 Health care practitioners 41 59 60
2022 Federal regulators 48 52 45
2022 Compliance, inspection and enforcement 38 62 285
2022 Communications or public affairs 50 50 100
2022 Access to information and privacy 73 27 120
2022 Security 53 47 45
2022 Legal services 73 27 35
2022 Administration and operations 62 38 1515
2022 Human resources 40 60 250
2022 Financial management 44 56 145
2022 Procurement 47 53 15
2022 Real property 32 68 20
2022 Materiel management 71 29 20
2022 Information management 68 32 135
2022 Information technology 38 62 325
2022 Internal audit 57 43 35
2022 Evaluation 45 55 65
2022 Data sciences 44 56 65
2022 Policy 67 33 575
2022 Project management 49 51 240
2022 Other services to the public 70 30 1010
2022 None of the above 62 38 575

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 47 53 1590
2022 Health care practitioners 27 73 60
2022 Federal regulators 43 57 45
2022 Compliance, inspection and enforcement 37 63 285
2022 Communications or public affairs 26 74 100
2022 Access to information and privacy 43 57 120
2022 Security 35 65 45
2022 Legal services 25 75 35
2022 Administration and operations 34 66 1510
2022 Human resources 28 72 250
2022 Financial management 37 63 145
2022 Procurement 14 86 15
2022 Real property 32 68 20
2022 Materiel management 26 74 20
2022 Information management 25 75 135
2022 Information technology 21 79 325
2022 Internal audit 51 49 35
2022 Evaluation 34 66 65
2022 Data sciences 44 56 65
2022 Policy 35 65 575
2022 Project management 30 70 245
2022 Other services to the public 35 65 1005
2022 None of the above 34 66 580

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 53 47 1590
2022 Health care practitioners 53 47 60
2022 Federal regulators 56 44 45
2022 Compliance, inspection and enforcement 55 45 285
2022 Communications or public affairs 50 50 100
2022 Access to information and privacy 48 52 120
2022 Security 50 50 45
2022 Legal services 33 67 35
2022 Administration and operations 56 44 1510
2022 Human resources 55 45 250
2022 Financial management 69 31 145
2022 Procurement 33 67 15
2022 Real property 62 38 20
2022 Materiel management 48 52 20
2022 Information management 46 54 135
2022 Information technology 50 50 325
2022 Internal audit 75 25 35
2022 Evaluation 57 43 65
2022 Data sciences 64 36 65
2022 Policy 67 33 575
2022 Project management 61 39 245
2022 Other services to the public 49 51 1005
2022 None of the above 50 50 580

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 30 70 1590
2022 Health care practitioners 25 75 60
2022 Federal regulators 28 72 45
2022 Compliance, inspection and enforcement 32 68 285
2022 Communications or public affairs 25 75 100
2022 Access to information and privacy 34 66 120
2022 Security 42 58 45
2022 Legal services 18 82 35
2022 Administration and operations 31 69 1510
2022 Human resources 38 62 250
2022 Financial management 44 56 145
2022 Procurement 13 87 15
2022 Real property 44 56 20
2022 Materiel management 13 87 20
2022 Information management 33 67 135
2022 Information technology 29 71 325
2022 Internal audit 67 33 35
2022 Evaluation 31 69 65
2022 Data sciences 33 67 65
2022 Policy 45 55 575
2022 Project management 42 58 245
2022 Other services to the public 26 74 1005
2022 None of the above 28 72 580

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 28 72 1590
2022 Health care practitioners 7 93 60
2022 Federal regulators 23 77 45
2022 Compliance, inspection and enforcement 16 84 285
2022 Communications or public affairs 14 86 100
2022 Access to information and privacy 16 84 120
2022 Security 20 80 45
2022 Legal services 2 98 35
2022 Administration and operations 17 83 1510
2022 Human resources 14 86 250
2022 Financial management 11 89 145
2022 Procurement 0 100 15
2022 Real property 39 61 20
2022 Materiel management 19 81 20
2022 Information management 16 84 135
2022 Information technology 14 86 325
2022 Internal audit 35 65 35
2022 Evaluation 9 91 65
2022 Data sciences 9 91 65
2022 Policy 19 81 575
2022 Project management 16 84 245
2022 Other services to the public 24 76 1005
2022 None of the above 13 87 580

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 36 64 1590
2022 Health care practitioners 34 66 60
2022 Federal regulators 32 68 45
2022 Compliance, inspection and enforcement 35 65 285
2022 Communications or public affairs 27 73 100
2022 Access to information and privacy 25 75 120
2022 Security 27 73 45
2022 Legal services 11 89 35
2022 Administration and operations 42 58 1510
2022 Human resources 32 68 250
2022 Financial management 41 59 145
2022 Procurement 26 74 15
2022 Real property 44 56 20
2022 Materiel management 38 62 20
2022 Information management 34 66 135
2022 Information technology 26 74 325
2022 Internal audit 38 62 35
2022 Evaluation 26 74 65
2022 Data sciences 32 68 65
2022 Policy 34 66 575
2022 Project management 32 68 245
2022 Other services to the public 39 61 1005
2022 None of the above 31 69 580

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 19 81 1590
2022 Health care practitioners 9 91 60
2022 Federal regulators 19 81 45
2022 Compliance, inspection and enforcement 22 78 285
2022 Communications or public affairs 13 87 100
2022 Access to information and privacy 7 93 120
2022 Security 13 87 45
2022 Legal services 6 94 35
2022 Administration and operations 21 79 1510
2022 Human resources 16 84 250
2022 Financial management 16 84 145
2022 Procurement 20 80 15
2022 Real property 16 84 20
2022 Materiel management 24 76 20
2022 Information management 19 81 135
2022 Information technology 15 85 325
2022 Internal audit 33 67 35
2022 Evaluation 12 88 65
2022 Data sciences 11 89 65
2022 Policy 11 89 575
2022 Project management 18 82 245
2022 Other services to the public 18 82 1005
2022 None of the above 16 84 580

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 28 72 1590
2022 Health care practitioners 15 85 60
2022 Federal regulators 21 79 45
2022 Compliance, inspection and enforcement 22 78 285
2022 Communications or public affairs 20 80 100
2022 Access to information and privacy 32 68 120
2022 Security 23 77 45
2022 Legal services 18 82 35
2022 Administration and operations 23 77 1510
2022 Human resources 14 86 250
2022 Financial management 13 87 145
2022 Procurement 20 80 15
2022 Real property 17 83 20
2022 Materiel management 33 67 20
2022 Information management 26 74 135
2022 Information technology 17 83 325
2022 Internal audit 14 86 35
2022 Evaluation 22 78 65
2022 Data sciences 10 90 65
2022 Policy 10 90 575
2022 Project management 16 84 245
2022 Other services to the public 30 70 1005
2022 None of the above 21 79 580

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 20 80 1590
2022 Health care practitioners 21 79 60
2022 Federal regulators 17 83 45
2022 Compliance, inspection and enforcement 17 83 285
2022 Communications or public affairs 12 88 100
2022 Access to information and privacy 18 82 120
2022 Security 20 80 45
2022 Legal services 11 89 35
2022 Administration and operations 20 80 1510
2022 Human resources 13 87 250
2022 Financial management 8 92 145
2022 Procurement 5 95 15
2022 Real property 12 88 20
2022 Materiel management 18 82 20
2022 Information management 16 84 135
2022 Information technology 8 92 325
2022 Internal audit 4 96 35
2022 Evaluation 11 89 65
2022 Data sciences 9 91 65
2022 Policy 6 94 575
2022 Project management 11 89 245
2022 Other services to the public 19 81 1005
2022 None of the above 15 85 580

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 23 77 1590
2022 Health care practitioners 21 79 60
2022 Federal regulators 16 84 45
2022 Compliance, inspection and enforcement 19 81 285
2022 Communications or public affairs 11 89 100
2022 Access to information and privacy 25 75 120
2022 Security 26 74 45
2022 Legal services 9 91 35
2022 Administration and operations 24 76 1510
2022 Human resources 15 85 250
2022 Financial management 19 81 145
2022 Procurement 19 81 15
2022 Real property 13 87 20
2022 Materiel management 11 89 20
2022 Information management 30 70 135
2022 Information technology 18 82 325
2022 Internal audit 31 69 35
2022 Evaluation 26 74 65
2022 Data sciences 19 81 65
2022 Policy 20 80 575
2022 Project management 18 82 245
2022 Other services to the public 26 74 1005
2022 None of the above 19 81 580

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 37 63 1590
2022 Health care practitioners 33 67 60
2022 Federal regulators 44 56 45
2022 Compliance, inspection and enforcement 40 60 285
2022 Communications or public affairs 20 80 100
2022 Access to information and privacy 36 64 120
2022 Security 43 57 45
2022 Legal services 8 92 35
2022 Administration and operations 38 62 1510
2022 Human resources 24 76 250
2022 Financial management 26 74 145
2022 Procurement 13 87 15
2022 Real property 29 71 20
2022 Materiel management 23 77 20
2022 Information management 42 58 135
2022 Information technology 14 86 325
2022 Internal audit 23 77 35
2022 Evaluation 27 73 65
2022 Data sciences 25 75 65
2022 Policy 19 81 575
2022 Project management 27 73 245
2022 Other services to the public 40 60 1005
2022 None of the above 33 67 580

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 2 98 1590
2022 Health care practitioners 3 97 60
2022 Federal regulators 0 100 45
2022 Compliance, inspection and enforcement 9 91 285
2022 Communications or public affairs 7 93 100
2022 Access to information and privacy 4 96 120
2022 Security 6 94 45
2022 Legal services 5 95 35
2022 Administration and operations 4 96 1510
2022 Human resources 3 97 250
2022 Financial management 3 97 145
2022 Procurement 0 100 15
2022 Real property 26 74 20
2022 Materiel management 5 95 20
2022 Information management 2 98 135
2022 Information technology 4 96 325
2022 Internal audit 0 100 35
2022 Evaluation 2 98 65
2022 Data sciences 4 96 65
2022 Policy 3 97 575
2022 Project management 5 95 245
2022 Other services to the public 3 97 1005
2022 None of the above 3 97 580

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 16 84 1590
2022 Health care practitioners 24 76 60
2022 Federal regulators 15 85 45
2022 Compliance, inspection and enforcement 16 84 285
2022 Communications or public affairs 21 79 100
2022 Access to information and privacy 21 79 120
2022 Security 18 82 45
2022 Legal services 47 53 35
2022 Administration and operations 15 85 1510
2022 Human resources 24 76 250
2022 Financial management 16 84 145
2022 Procurement 38 62 15
2022 Real property 0 100 20
2022 Materiel management 24 76 20
2022 Information management 26 74 135
2022 Information technology 27 73 325
2022 Internal audit 9 91 35
2022 Evaluation 27 73 65
2022 Data sciences 19 81 65
2022 Policy 19 81 575
2022 Project management 18 82 245
2022 Other services to the public 17 83 1005
2022 None of the above 23 77 580

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 62 13 5 1 2 1 16 90 4 1590
2022 Health care practitioners 85 9 6 0 0 0 0 94 0 60
2022 Federal regulators 83 6 2 0 7 2 0 91 7 45
2022 Compliance, inspection and enforcement 82 10 4 1 2 0 2 93 3 285
2022 Communications or public affairs 86 9 0 1 2 0 2 97 3 100
2022 Access to information and privacy 59 17 2 2 1 3 16 93 5 120
2022 Security 63 20 4 0 0 6 6 95 0 45
2022 Legal services 71 16 8 0 3 0 2 89 3 35
2022 Administration and operations 71 13 4 1 2 0 8 93 3 1515
2022 Human resources 84 8 1 1 2 1 4 96 3 250
2022 Financial management 85 6 3 1 3 0 1 92 5 145
2022 Procurement 73 8 6 0 0 0 13 94 0 15
2022 Real property 72 4 0 14 0 0 10 85 15 20
2022 Materiel management 32 31 11 0 0 0 26 85 0 20
2022 Information management 64 12 1 1 4 2 16 93 6 135
2022 Information technology 81 7 4 3 1 1 4 91 5 325
2022 Internal audit 86 5 5 0 0 0 4 95 0 35
2022 Evaluation 80 9 3 1 5 0 1 90 7 65
2022 Data sciences 89 4 0 0 6 0 1 94 6 65
2022 Policy 83 9 3 2 1 0 2 94 3 575
2022 Project management 79 12 5 1 2 0 2 92 3 240
2022 Other services to the public 64 11 5 1 3 1 15 89 5 1005
2022 None of the above 67 11 4 2 3 1 11 89 6 580

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 6 11 15 12 35 5 15 59 22 1585
2022 Health care practitioners 3 6 15 8 57 0 10 72 11 60
2022 Federal regulators 6 11 21 10 42 6 2 57 19 45
2022 Compliance, inspection and enforcement 5 9 13 14 50 5 3 71 15 285
2022 Communications or public affairs 7 18 14 10 43 3 6 58 27 100
2022 Access to information and privacy 8 16 13 9 31 3 19 52 31 120
2022 Security 4 4 28 10 41 9 4 58 9 45
2022 Legal services 6 3 16 11 59 5 0 74 10 35
2022 Administration and operations 5 12 16 12 42 3 9 62 19 1515
2022 Human resources 7 8 14 13 51 3 5 69 16 250
2022 Financial management 3 10 11 14 57 3 2 74 14 145
2022 Procurement 0 7 6 31 56 0 0 87 7 15
2022 Real property 0 4 10 40 35 5 4 83 5 20
2022 Materiel management 9 0 21 16 36 0 18 63 11 20
2022 Information management 7 10 7 12 44 4 16 70 22 135
2022 Information technology 3 12 14 12 49 4 6 68 17 325
2022 Internal audit 10 23 24 10 27 5 0 40 35 35
2022 Evaluation 10 20 10 10 46 3 2 59 31 65
2022 Data sciences 10 8 12 21 45 2 1 69 19 65
2022 Policy 9 16 11 16 42 3 3 61 27 575
2022 Project management 7 15 15 15 43 3 2 61 23 240
2022 Other services to the public 5 13 14 10 35 6 16 57 24 1010
2022 None of the above 6 12 14 13 38 5 13 62 21 580

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 8 16 16 13 32 7 7 53 28 1590
2022 Health care practitioners 3 16 11 12 50 7 1 68 20 60
2022 Federal regulators 9 20 25 11 24 7 4 39 32 45
2022 Compliance, inspection and enforcement 10 19 20 12 35 4 1 49 30 285
2022 Communications or public affairs 2 21 12 11 47 3 4 62 25 100
2022 Access to information and privacy 7 13 17 15 35 4 9 58 23 120
2022 Security 6 13 21 26 21 9 4 55 21 45
2022 Legal services 3 7 20 11 58 0 0 69 11 35
2022 Administration and operations 9 18 17 13 34 5 4 52 30 1515
2022 Human resources 12 15 19 13 32 7 2 50 30 250
2022 Financial management 8 22 14 11 41 3 1 54 31 145
2022 Procurement 7 20 30 11 32 0 0 44 27 15
2022 Real property 14 9 9 28 35 5 0 67 24 20
2022 Materiel management 21 10 24 17 19 9 0 40 34 20
2022 Information management 7 10 21 9 39 6 9 56 20 135
2022 Information technology 7 18 14 17 38 4 2 58 27 325
2022 Internal audit 9 27 25 10 29 0 0 39 36 35
2022 Evaluation 9 27 12 19 25 4 3 48 39 65
2022 Data sciences 10 16 20 13 31 8 2 49 29 65
2022 Policy 12 23 14 15 31 5 1 49 37 575
2022 Project management 10 24 13 15 36 2 1 52 34 240
2022 Other services to the public 7 17 19 12 32 6 7 50 28 1010
2022 None of the above 8 15 17 13 34 7 6 54 26 580
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 57 27 7 4 3 1 1 86 8 4915
2022 Health care practitioners 51 31 6 5 6 1 0 84 11 250
2022 Federal regulators 57 24 10 2 6 1 0 82 8 110
2022 Compliance, inspection and enforcement 54 28 7 5 5 1 1 83 10 1035
2022 Communications or public affairs 60 28 6 4 1 1 0 89 5 315
2022 Access to information and privacy 60 26 8 2 4 1 0 87 6 270
2022 Security 58 27 6 3 4 1 1 86 8 125
2022 Science and technology 64 18 12 0 2 2 2 86 2 45
2022 Legal services 65 11 8 10 6 0 0 76 16 45
2022 Administration and operations 55 28 7 5 4 1 1 84 9 4070
2022 Human resources 58 28 7 3 3 1 0 87 6 1040
2022 Financial management 59 25 7 4 3 2 0 86 7 445
2022 Procurement 64 22 6 3 3 1 0 87 7 100
2022 Real property 62 29 3 3 2 0 0 92 5 80
2022 Materiel management 78 15 4 3 0 0 0 93 3 25
2022 Information management 53 28 9 4 3 2 1 84 7 360
2022 Information technology 61 26 6 3 2 1 0 89 5 1075
2022 Internal audit 53 21 8 11 5 1 1 76 16 95
2022 Evaluation 56 27 3 4 6 2 1 86 11 250
2022 Data sciences 48 32 7 8 4 0 1 80 12 200
2022 Policy 54 29 7 6 3 1 1 84 9 1005
2022 Project management 59 25 6 5 4 0 0 85 9 1055
2022 Other services to the public 53 27 8 5 5 2 1 81 10 2400
2022 None of the above 53 27 8 5 5 2 1 82 10 1670
2020 Client contact centre 49 30 8 7 4 1 0 81 11 4336
2020 Health care practitioners 49 32 7 5 6 1 0 82 10 196
2020 Federal regulators 60 18 10 4 6 1 0 79 10 88
2020 Compliance, inspection and enforcement 45 32 10 9 3 1 0 78 12 851
2020 Communications or public affairs 54 29 7 5 3 1 0 84 8 266
2020 Access to information and privacy 58 24 9 6 2 1 1 83 8 179
2020 Security 58 23 7 5 7 0 0 80 12 105
2020 Science and technology 38 38 8 16 0 0 0 76 16 25
2020 Legal services 61 26 7 4 2 0 0 86 7 42
2020 Administration and operations 51 29 8 7 4 1 0 81 11 3928
2020 Human resources 55 26 9 5 4 1 1 82 9 839
2020 Financial management 53 28 8 6 4 2 1 83 9 467
2020 Procurement 63 20 6 6 3 3 0 85 9 70
2020 Real property 56 28 6 3 7 0 0 84 10 84
2020 Information management 61 24 7 5 3 1 0 85 8 276
2020 Information technology 57 26 8 5 2 1 1 85 7 924
2020 Internal audit 43 36 7 5 5 3 1 82 11 61
2020 Evaluation 47 34 7 8 2 1 1 83 11 124
2020 Data sciences 46 39 8 4 3 0 0 84 7 178
2020 Policy 49 30 8 7 4 1 1 81 11 996
2020 Project management 54 30 7 6 2 0 0 85 8 852
2020 Other services to the public 49 28 9 7 5 1 0 79 12 2375
2020 None of the above 46 28 10 8 5 1 1 76 13 1493

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 5 5 10 5 39 6 31 69 15 4910
2022 Health care practitioners 2 4 11 4 44 6 28 73 9 250
2022 Federal regulators 9 9 16 5 33 5 23 53 24 110
2022 Compliance, inspection and enforcement 4 6 12 7 41 5 25 68 15 1035
2022 Communications or public affairs 1 4 10 7 39 5 32 75 9 315
2022 Access to information and privacy 4 4 12 7 39 5 29 70 12 270
2022 Security 8 5 10 8 39 4 25 68 18 125
2022 Science and technology 3 4 6 9 48 5 25 83 9 45
2022 Legal services 2 4 16 6 28 2 42 61 11 45
2022 Administration and operations 3 5 12 7 39 6 26 69 13 4055
2022 Human resources 3 3 10 5 41 5 33 74 10 1040
2022 Financial management 4 5 10 7 42 5 27 73 13 445
2022 Procurement 3 1 10 5 47 6 28 79 6 100
2022 Real property 4 5 10 7 39 8 26 71 15 80
2022 Materiel management 3 0 12 4 52 10 18 78 5 25
2022 Information management 3 7 12 4 42 6 25 68 14 360
2022 Information technology 4 5 9 6 48 7 21 74 13 1075
2022 Internal audit 4 2 10 8 38 13 25 75 10 95
2022 Evaluation 4 6 12 5 38 9 27 66 15 250
2022 Data sciences 2 6 8 5 41 6 31 75 12 200
2022 Policy 4 6 11 6 36 7 29 67 15 1005
2022 Project management 4 7 12 6 40 5 26 67 16 1055
2022 Other services to the public 4 6 13 4 38 7 28 65 15 2400
2022 None of the above 3 5 12 5 37 6 32 67 13 1665

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 38 11 6 3 3 0 80 8 4915
2022 Health care practitioners 32 36 15 9 6 2 0 70 15 250
2022 Federal regulators 28 43 17 6 2 3 0 74 9 110
2022 Compliance, inspection and enforcement 30 41 15 7 5 1 0 72 13 1035
2022 Communications or public affairs 34 38 12 7 6 3 0 75 13 315
2022 Access to information and privacy 39 38 13 4 3 3 0 80 7 270
2022 Security 41 31 13 6 6 3 0 74 12 125
2022 Science and technology 28 40 14 6 9 4 0 70 15 45
2022 Legal services 49 23 14 6 7 0 0 73 13 45
2022 Administration and operations 34 41 13 7 4 2 0 76 11 4065
2022 Human resources 38 42 11 5 3 2 0 81 8 1040
2022 Financial management 40 44 10 3 3 1 0 85 5 445
2022 Procurement 41 41 9 3 4 2 1 84 7 100
2022 Real property 46 30 14 6 4 0 0 76 10 80
2022 Materiel management 46 27 4 18 4 0 0 74 22 25
2022 Information management 36 40 15 5 3 2 0 76 8 360
2022 Information technology 38 38 13 5 3 4 0 79 8 1075
2022 Internal audit 29 32 18 11 3 7 0 66 15 95
2022 Evaluation 29 43 14 6 6 1 0 73 13 250
2022 Data sciences 25 42 15 7 8 2 1 69 16 200
2022 Policy 24 40 16 11 6 2 1 67 17 1005
2022 Project management 35 41 11 7 4 1 0 77 12 1055
2022 Other services to the public 35 37 13 6 6 3 0 74 12 2400
2022 None of the above 32 37 15 6 5 4 0 73 11 1670
2020 Client contact centre 41 39 11 5 2 2 0 81 7 4340
2020 Health care practitioners 38 38 17 5 1 1 0 76 6 195
2020 Federal regulators 49 34 9 3 2 2 0 85 6 89
2020 Compliance, inspection and enforcement 38 41 12 6 3 1 0 80 9 853
2020 Communications or public affairs 40 43 9 5 1 1 0 85 6 265
2020 Access to information and privacy 48 36 10 3 2 2 0 86 5 179
2020 Security 48 32 15 3 1 1 0 82 4 105
2020 Science and technology 41 31 20 9 0 0 0 72 9 24
2020 Legal services 40 29 19 2 2 7 0 75 5 42
2020 Administration and operations 43 39 10 5 2 1 0 83 7 3936
2020 Human resources 50 37 7 3 1 1 0 89 4 845
2020 Financial management 52 37 6 2 2 1 0 90 3 471
2020 Procurement 44 39 9 3 4 1 0 84 7 70
2020 Real property 41 45 7 2 2 2 0 88 5 84
2020 Information management 49 36 6 6 2 1 0 86 8 275
2020 Information technology 50 35 9 3 1 2 0 87 4 930
2020 Internal audit 43 47 7 2 2 0 0 90 3 60
2020 Evaluation 40 46 9 3 1 2 0 87 4 124
2020 Data sciences 39 42 9 8 1 2 0 82 9 179
2020 Policy 39 39 11 6 3 1 0 79 9 997
2020 Project management 46 37 9 5 2 1 0 84 6 855
2020 Other services to the public 42 38 11 5 2 1 0 82 7 2380
2020 None of the above 40 37 12 6 3 2 0 79 9 1490
2019 Client contact centre 33 40 14 8 4 1 0 74 12 3053
2019 Health care practitioners 25 36 22 9 7 1 1 62 16 162
2019 Federal regulators 31 38 14 13 4 0 0 69 17 106
2019 Compliance, inspection and enforcement 26 46 14 9 3 1 0 73 13 710
2019 Communications or public affairs 39 46 9 4 2 2 0 86 5 264
2019 Access to information and privacy 35 37 13 7 4 4 0 74 12 131
2019 Security 33 44 9 4 4 5 0 82 8 100
2019 Science and technology 30 38 23 4 2 4 0 71 5 55
2019 Legal services 38 27 14 13 3 5 0 69 16 33
2019 Administration and operations 32 42 13 8 4 1 0 75 12 3130
2019 Human resources 35 40 15 5 3 1 0 76 8 738
2019 Financial management 43 38 14 3 1 1 0 82 4 428
2019 Procurement 49 32 7 8 2 2 0 83 10 57
2019 Real property 34 52 7 6 1 0 0 86 7 68
2019 Information management 33 44 12 8 2 1 0 78 9 258
2019 Information technology 41 41 10 3 2 3 0 84 5 894
2019 Internal audit 30 48 8 6 5 1 1 80 12 76
2019 Evaluation 29 43 15 6 6 1 0 73 12 131
2019 Data sciences 32 44 13 7 2 2 0 78 9 145
2019 Policy 31 41 13 8 4 2 0 74 12 886
2019 Project management 34 40 13 6 5 1 0 76 11 765
2019 Other services to the public 30 39 14 10 6 1 0 70 16 1927
2019 None of the above 35 36 14 8 4 2 0 73 13 1343
2018 Client contact centre 32 43 13 7 3 1 0 76 11 2988
2018 Health care practitioners 23 36 19 12 10 1 0 59 22 180
2018 Federal regulators 31 46 9 7 5 1 0 78 12 99
2018 Compliance, inspection and enforcement 28 40 17 9 5 1 0 69 14 696
2018 Communications or public affairs 36 44 9 5 3 3 0 82 9 244
2018 Access to information and privacy 34 37 14 9 3 3 0 74 12 110
2018 Security 41 29 20 7 3 0 0 70 10 61
2018 Science and technology 21 49 23 0 0 7 0 75 0 30
2018 Legal services 16 51 19 3 8 4 0 69 12 28
2018 Administration and operations 31 42 14 8 4 2 0 74 12 3020
2018 Human resources 38 42 11 4 3 2 0 82 7 641
2018 Financial management 37 42 14 3 1 2 0 81 4 375
2018 Procurement 45 42 9 4 0 0 0 87 4 47
2018 Real property 35 49 14 2 0 0 0 84 2 49
2018 Materiel management 47 38 15 0 0 0 0 85 0 13
2018 Information management 37 37 15 4 3 3 0 77 7 239
2018 Information technology 37 41 14 3 2 3 0 81 5 884
2018 Internal audit 35 34 22 7 1 0 0 70 9 83
2018 Evaluation 30 40 16 8 4 1 0 71 13 97
2018 Data sciences 27 40 13 10 1 9 1 74 12 153
2018 Policy 26 42 14 10 5 4 0 70 15 764
2018 Project management 30 39 15 9 3 3 0 72 13 740
2018 Other services to the public 28 38 17 9 6 2 0 67 16 1779
2018 None of the above 30 39 15 8 5 3 1 72 13 1192

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Client contact centre 14 29 35 17 6 4915
2022 Health care practitioners 9 24 41 24 3 250
2022 Federal regulators 10 29 35 17 9 110
2022 Compliance, inspection and enforcement 10 27 38 19 6 1035
2022 Communications or public affairs 13 27 35 20 5 315
2022 Access to information and privacy 17 33 28 18 4 270
2022 Security 22 23 31 19 5 125
2022 Science and technology 17 46 27 8 2 45
2022 Legal services 18 20 41 10 12 45
2022 Administration and operations 11 27 37 20 6 4065
2022 Human resources 10 31 37 18 4 1040
2022 Financial management 14 36 34 12 3 445
2022 Procurement 19 27 29 19 6 100
2022 Real property 14 35 39 11 1 80
2022 Materiel management 13 36 9 27 15 25
2022 Information management 10 25 38 21 5 360
2022 Information technology 15 29 35 16 5 1075
2022 Internal audit 13 27 38 14 8 95
2022 Evaluation 12 24 37 17 9 250
2022 Data sciences 11 25 37 22 6 200
2022 Policy 9 25 37 23 6 1005
2022 Project management 11 28 35 20 7 1055
2022 Other services to the public 10 26 35 21 8 2405
2022 None of the above 11 28 35 21 6 1670

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 58 25 10 3 2 3 1 86 4 4915
2022 Health care practitioners 54 26 10 3 3 5 0 83 6 250
2022 Federal regulators 61 19 12 1 4 2 2 83 5 110
2022 Compliance, inspection and enforcement 54 27 10 2 3 3 1 84 5 1035
2022 Communications or public affairs 60 24 9 4 2 1 0 86 6 315
2022 Access to information and privacy 61 24 8 3 1 2 1 88 4 270
2022 Security 56 21 10 4 4 1 4 81 8 125
2022 Science and technology 63 25 4 2 0 3 4 94 2 45
2022 Legal services 65 17 12 2 4 0 0 82 6 45
2022 Administration and operations 57 26 9 3 2 2 1 85 6 4065
2022 Human resources 60 27 7 3 1 2 0 89 4 1040
2022 Financial management 61 26 7 2 1 2 1 90 3 445
2022 Procurement 64 18 10 3 1 2 2 86 4 100
2022 Real property 61 35 3 1 0 0 0 96 1 80
2022 Materiel management 71 21 4 0 0 4 0 96 0 25
2022 Information management 56 28 8 2 1 4 1 88 3 360
2022 Information technology 62 25 7 2 1 3 1 89 3 1075
2022 Internal audit 53 24 11 1 7 4 0 80 8 95
2022 Evaluation 57 24 10 3 2 3 2 84 5 250
2022 Data sciences 53 28 9 5 3 3 0 84 7 200
2022 Policy 53 29 9 3 3 2 1 85 6 1005
2022 Project management 58 26 8 3 3 2 0 86 6 1055
2022 Other services to the public 54 25 10 3 3 4 1 83 6 2405
2022 None of the above 55 24 10 3 2 4 2 84 6 1670
2020 Client contact centre 47 28 13 4 2 4 1 79 7 4324
2020 Health care practitioners 46 25 16 2 4 5 1 77 7 196
2020 Federal regulators 54 20 15 2 3 5 1 78 6 86
2020 Compliance, inspection and enforcement 42 31 14 5 3 3 1 77 8 848
2020 Communications or public affairs 50 27 14 1 4 3 0 80 5 266
2020 Access to information and privacy 55 20 15 1 2 4 2 81 3 179
2020 Security 53 24 8 7 4 3 1 80 11 104
2020 Science and technology 32 43 9 3 9 4 0 78 13 24
2020 Legal services 59 24 15 0 2 0 0 83 2 40
2020 Administration and operations 49 27 13 4 3 4 1 79 7 3915
2020 Human resources 53 28 9 4 3 2 1 84 7 846
2020 Financial management 52 29 9 3 2 3 1 84 6 471
2020 Procurement 57 25 6 5 2 4 2 87 7 70
2020 Real property 50 31 6 6 2 2 2 85 9 84
2020 Information management 55 28 7 3 3 4 0 87 6 275
2020 Information technology 57 25 9 3 2 3 1 86 4 930
2020 Internal audit 41 25 17 8 3 3 3 70 12 61
2020 Evaluation 52 23 12 5 3 3 2 79 8 125
2020 Data sciences 49 32 9 6 2 1 1 82 9 176
2020 Policy 48 30 11 5 4 2 1 80 9 992
2020 Project management 54 26 12 3 1 4 0 84 4 852
2020 Other services to the public 48 26 13 5 3 4 1 79 8 2381
2020 None of the above 45 26 14 4 3 5 2 76 8 1488

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 24 8 7 6 2 1 78 13 4915
2022 Health care practitioners 40 30 9 12 7 2 0 71 19 250
2022 Federal regulators 53 20 14 4 8 1 0 74 12 110
2022 Compliance, inspection and enforcement 47 26 9 9 8 1 0 74 17 1035
2022 Communications or public affairs 52 25 8 9 5 1 0 77 14 315
2022 Access to information and privacy 52 26 9 6 4 1 1 80 11 270
2022 Security 53 20 8 7 10 1 1 74 17 125
2022 Science and technology 53 25 13 3 2 2 2 81 6 45
2022 Legal services 61 15 7 10 6 2 0 77 16 45
2022 Administration and operations 48 27 8 8 7 1 1 76 16 4065
2022 Human resources 50 27 8 7 5 2 0 79 12 1040
2022 Financial management 53 26 9 7 3 2 0 80 11 445
2022 Procurement 49 26 9 12 3 1 0 76 15 100
2022 Real property 56 28 5 7 2 1 0 86 9 80
2022 Materiel management 69 15 8 5 3 0 0 84 8 25
2022 Information management 44 27 11 9 5 3 1 74 14 360
2022 Information technology 56 23 7 8 4 2 0 80 13 1075
2022 Internal audit 49 16 11 11 9 3 0 68 21 95
2022 Evaluation 47 24 9 9 9 1 1 72 19 250
2022 Data sciences 38 25 12 14 10 0 1 63 24 200
2022 Policy 45 27 8 12 7 1 0 72 20 1005
2022 Project management 50 25 7 10 7 1 0 76 17 1055
2022 Other services to the public 47 24 10 8 8 2 1 73 17 2400
2022 None of the above 47 25 8 8 8 2 1 75 17 1670
2020 Client contact centre 39 29 12 11 7 2 1 70 18 4340
2020 Health care practitioners 39 31 8 15 6 1 1 70 22 196
2020 Federal regulators 47 22 11 8 10 2 0 70 18 89
2020 Compliance, inspection and enforcement 33 31 12 14 7 2 0 66 22 852
2020 Communications or public affairs 41 29 10 11 8 1 1 71 19 264
2020 Access to information and privacy 50 23 13 6 5 2 1 75 11 179
2020 Security 41 23 10 12 13 1 0 65 25 106
2020 Science and technology 35 29 17 7 12 0 0 63 20 25
2020 Legal services 40 31 14 4 5 3 3 76 10 42
2020 Administration and operations 40 28 11 11 7 2 0 70 19 3927
2020 Human resources 44 29 11 9 5 1 1 74 15 841
2020 Financial management 45 28 12 9 5 1 0 74 14 469
2020 Procurement 51 23 7 8 8 1 2 76 17 70
2020 Real property 46 27 10 7 7 1 2 75 15 83
2020 Information management 45 31 7 11 4 2 0 77 15 275
2020 Information technology 46 28 10 8 6 2 1 76 14 929
2020 Internal audit 35 33 13 10 5 2 2 71 15 60
2020 Evaluation 36 31 13 10 8 0 2 69 18 123
2020 Data sciences 40 29 13 10 7 1 0 69 18 180
2020 Policy 37 28 11 13 10 1 1 66 23 994
2020 Project management 44 30 10 9 6 1 0 74 15 855
2020 Other services to the public 40 27 10 12 9 1 1 68 21 2379
2020 None of the above 36 27 13 13 8 2 1 66 21 1494

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 32 39 14 9 5 2 0 72 14 4910
2022 Health care practitioners 23 35 15 17 9 1 0 58 26 250
2022 Federal regulators 28 40 13 13 6 0 0 68 19 110
2022 Compliance, inspection and enforcement 27 41 13 10 8 2 0 69 18 1035
2022 Communications or public affairs 30 44 14 8 3 0 1 75 11 315
2022 Access to information and privacy 35 43 13 4 2 2 0 80 7 270
2022 Security 39 33 15 6 6 1 0 73 13 125
2022 Science and technology 36 46 11 5 0 0 2 83 5 45
2022 Legal services 31 30 22 8 8 0 0 61 16 45
2022 Administration and operations 31 38 14 10 6 1 0 70 16 4065
2022 Human resources 38 39 11 8 3 1 0 78 11 1040
2022 Financial management 40 40 11 5 3 2 0 81 8 445
2022 Procurement 39 42 7 6 5 1 0 81 12 100
2022 Real property 36 41 8 11 2 2 0 79 13 80
2022 Materiel management 48 26 4 12 10 0 0 74 22 25
2022 Information management 35 35 14 10 4 2 0 72 14 360
2022 Information technology 37 39 11 7 4 2 0 78 11 1075
2022 Internal audit 27 42 13 11 6 0 0 69 18 95
2022 Evaluation 26 40 15 12 6 1 0 67 19 250
2022 Data sciences 31 41 14 9 4 1 0 73 13 200
2022 Policy 28 41 13 10 7 2 0 69 17 1005
2022 Project management 34 39 13 8 5 1 0 74 13 1055
2022 Other services to the public 30 34 15 10 8 2 1 66 18 2400
2022 None of the above 31 35 14 9 7 3 1 69 17 1670
2020 Client contact centre 36 32 16 8 5 2 1 70 14 4350
2020 Health care practitioners 35 32 18 7 5 3 0 70 12 197
2020 Federal regulators 38 22 17 13 7 3 0 62 21 89
2020 Compliance, inspection and enforcement 28 37 17 11 4 2 0 66 16 856
2020 Communications or public affairs 36 34 13 11 5 1 0 71 16 267
2020 Access to information and privacy 44 31 17 3 4 0 1 75 8 179
2020 Security 44 29 14 9 3 1 0 74 12 106
2020 Science and technology 28 31 8 17 15 0 0 60 33 24
2020 Legal services 37 39 11 11 2 0 0 75 14 42
2020 Administration and operations 36 33 16 9 5 1 0 70 14 3933
2020 Human resources 44 32 12 6 4 1 0 77 11 846
2020 Financial management 40 37 11 6 4 1 1 79 10 471
2020 Procurement 45 36 7 4 7 1 0 81 11 70
2020 Real property 40 37 13 7 2 1 0 78 9 84
2020 Information management 43 35 11 6 4 2 0 79 10 276
2020 Information technology 45 33 13 5 2 1 0 79 7 933
2020 Internal audit 34 37 11 10 5 3 0 73 15 61
2020 Evaluation 36 34 15 11 2 2 0 72 13 125
2020 Data sciences 31 42 13 8 4 2 0 74 12 180
2020 Policy 32 35 14 12 6 1 0 68 18 999
2020 Project management 38 34 13 9 4 2 0 74 13 854
2020 Other services to the public 35 31 17 9 5 2 0 68 15 2386
2020 None of the above 34 33 16 8 5 3 1 70 13 1496
2019 Client contact centre 23 34 17 15 10 1 0 58 25 3063
2019 Health care practitioners 22 21 16 21 19 1 1 43 41 162
2019 Federal regulators 18 36 21 13 10 1 1 55 23 106
2019 Compliance, inspection and enforcement 18 37 17 17 10 2 0 56 27 713
2019 Communications or public affairs 26 43 12 13 4 2 0 71 17 265
2019 Access to information and privacy 33 31 17 14 3 2 0 66 17 131
2019 Security 27 43 10 7 10 3 0 72 17 100
2019 Science and technology 30 28 24 15 2 2 0 60 16 55
2019 Legal services 19 39 13 13 14 3 0 60 27 33
2019 Administration and operations 22 36 18 14 9 1 0 59 23 3140
2019 Human resources 29 39 14 10 6 2 0 69 17 742
2019 Financial management 33 39 14 8 5 1 0 73 14 430
2019 Procurement 33 48 5 12 2 0 0 81 14 57
2019 Real property 20 51 10 13 7 0 0 71 20 68
2019 Information management 25 38 17 13 7 0 0 63 20 258
2019 Information technology 34 39 14 8 3 2 0 74 12 898
2019 Internal audit 25 33 16 14 8 2 3 60 22 77
2019 Evaluation 24 32 16 15 11 2 0 57 27 130
2019 Data sciences 27 40 14 12 5 2 0 69 17 144
2019 Policy 24 39 16 12 7 1 0 64 20 886
2019 Project management 23 36 17 13 10 2 0 60 23 767
2019 Other services to the public 22 33 18 14 12 2 0 56 26 1929
2019 None of the above 25 33 17 14 10 1 0 58 25 1348
2018 Client contact centre 23 38 17 13 8 1 0 62 20 2992
2018 Health care practitioners 21 24 15 20 19 0 0 46 39 180
2018 Federal regulators 25 32 15 14 10 4 0 60 24 100
2018 Compliance, inspection and enforcement 20 36 18 15 10 1 0 56 25 696
2018 Communications or public affairs 23 40 16 14 7 1 0 63 21 244
2018 Access to information and privacy 33 34 14 12 5 2 0 69 17 111
2018 Security 33 22 20 15 10 0 0 55 24 62
2018 Science and technology 20 58 15 3 3 0 0 78 7 30
2018 Legal services 12 36 18 15 15 4 0 50 32 28
2018 Administration and operations 21 37 18 14 8 1 0 59 22 3012
2018 Human resources 28 41 15 9 5 1 0 71 14 645
2018 Financial management 26 44 16 8 4 1 0 71 13 377
2018 Procurement 38 34 21 4 2 0 0 73 6 48
2018 Real property 25 52 12 0 2 8 0 84 2 48
2018 Materiel management 22 38 15 15 0 0 9 67 16 13
2018 Information management 24 37 16 15 6 2 0 62 22 239
2018 Information technology 30 38 18 8 4 2 0 69 12 888
2018 Internal audit 21 39 22 10 8 0 0 60 18 83
2018 Evaluation 20 30 14 25 9 3 0 51 35 97
2018 Data sciences 31 34 15 13 5 3 0 66 18 153
2018 Policy 20 38 18 15 7 3 0 59 22 762
2018 Project management 24 36 15 14 9 2 1 61 23 741
2018 Other services to the public 21 32 17 15 13 2 0 54 28 1776
2018 None of the above 23 34 16 14 10 2 1 59 25 1195

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 23 51 11 11 3 0 0 75 14 400
2022 Federal regulators 8 56 17 19 0 0 0 64 19 10
2022 Compliance, inspection and enforcement 20 52 15 6 7 0 0 73 13 125
2022 Communications or public affairs 19 64 13 3 0 0 2 84 3 60
2022 Access to information and privacy 16 68 16 0 0 0 0 84 0 10
2022 Security 24 54 17 0 0 0 5 82 0 20
2022 Science and technology 9 49 11 31 0 0 0 58 31 10
2022 Administration and operations 20 52 11 13 3 1 0 73 16 865
2022 Human resources 23 56 11 9 1 0 0 80 10 300
2022 Financial management 21 55 7 10 1 3 1 81 12 140
2022 Procurement 39 36 0 12 13 0 0 75 25 15
2022 Real property 18 58 15 0 9 0 0 76 9 20
2022 Information management 26 48 13 6 4 2 0 76 10 50
2022 Information technology 24 48 13 11 3 1 0 73 14 290
2022 Internal audit 20 35 12 19 8 6 0 58 29 15
2022 Evaluation 29 34 19 13 0 5 0 66 13 15
2022 Data sciences 7 53 22 10 8 0 0 60 18 40
2022 Policy 17 48 11 16 6 1 0 66 22 255
2022 Project management 22 53 9 12 3 0 1 76 15 270
2022 Other services to the public 22 56 9 10 2 0 0 78 12 210
2022 None of the above 19 48 11 17 4 1 0 68 21 240
2020 Client contact centre 24 53 11 9 3 0 0 78 12 388
2020 Federal regulators 60 40 0 0 0 0 0 100 0 15
2020 Compliance, inspection and enforcement 20 54 13 9 4 0 0 74 13 100
2020 Communications or public affairs 26 53 10 10 0 0 1 81 10 64
2020 Access to information and privacy 18 61 9 9 4 0 0 78 13 23
2020 Security 37 26 13 21 0 0 4 65 21 23
2020 Administration and operations 26 49 12 9 3 1 0 76 12 779
2020 Human resources 29 46 12 11 1 0 0 76 12 199
2020 Financial management 30 43 15 7 1 3 0 76 9 135
2020 Procurement 33 47 8 6 6 0 0 79 12 15
2020 Real property 26 61 13 0 0 0 0 87 0 23
2020 Information management 31 52 7 10 0 0 0 84 10 43
2020 Information technology 27 46 12 9 3 2 1 76 12 241
2020 Internal audit 33 51 9 0 0 0 8 91 0 12
2020 Evaluation 22 35 8 22 7 0 7 61 31 14
2020 Data sciences 28 47 17 5 3 0 0 75 8 36
2020 Policy 21 47 13 15 3 1 0 69 18 270
2020 Project management 32 51 7 8 2 0 1 83 10 184
2020 Other services to the public 26 52 9 9 4 0 0 78 13 251
2020 None of the above 23 47 15 11 2 2 0 71 14 163
2019 Client contact centre 19 47 10 19 3 1 1 67 22 306
2019 Federal regulators 14 36 7 29 7 0 7 54 39 14
2019 Compliance, inspection and enforcement 24 48 16 9 1 1 0 73 11 86
2019 Communications or public affairs 24 50 13 11 0 2 0 76 11 54
2019 Access to information and privacy 17 44 22 11 6 0 0 61 17 18
2019 Security 13 60 27 0 0 0 0 73 0 23
2019 Science and technology 19 63 9 0 9 0 0 81 9 11
2019 Administration and operations 22 48 12 12 4 0 1 72 16 646
2019 Human resources 22 51 14 10 1 1 1 74 11 173
2019 Financial management 22 38 18 9 2 3 7 67 13 130
2019 Procurement 23 39 23 16 0 0 0 62 16 13
2019 Real property 17 50 11 17 6 0 0 67 22 18
2019 Information management 21 48 18 11 2 0 0 69 13 49
2019 Information technology 25 51 13 6 2 1 1 78 8 215
2019 Internal audit 12 57 12 13 0 0 6 73 14 16
2019 Evaluation 7 50 14 14 14 0 0 57 28 14
2019 Data sciences 18 55 0 13 5 0 9 80 20 22
2019 Policy 19 44 15 14 4 3 1 66 19 231
2019 Project management 27 48 10 8 4 3 1 77 13 139
2019 Other services to the public 20 50 10 14 5 0 0 71 19 201
2019 None of the above 20 47 12 12 6 2 1 69 18 178

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 29 23 19 12 14 1 2 54 26 4895
2022 Health care practitioners 27 34 18 6 13 0 1 63 19 250
2022 Federal regulators 21 28 15 14 21 1 1 50 35 110
2022 Compliance, inspection and enforcement 25 23 19 11 20 0 1 49 32 1030
2022 Communications or public affairs 29 29 15 11 13 0 3 60 24 315
2022 Access to information and privacy 32 28 15 12 13 0 1 60 25 270
2022 Security 29 26 17 14 11 1 2 57 26 125
2022 Science and technology 26 21 21 12 13 0 8 50 27 45
2022 Legal services 46 19 17 5 12 0 2 66 17 45
2022 Administration and operations 24 27 19 11 17 0 2 51 29 4050
2022 Human resources 29 25 19 11 13 0 3 56 25 1040
2022 Financial management 30 27 18 11 11 1 3 59 23 445
2022 Procurement 29 26 19 10 13 1 2 57 23 100
2022 Real property 41 26 3 14 13 0 3 68 28 80
2022 Materiel management 31 18 20 8 18 0 4 51 28 25
2022 Information management 29 27 15 12 15 0 2 57 28 355
2022 Information technology 34 27 16 8 12 1 2 62 21 1075
2022 Internal audit 22 31 21 9 14 0 3 55 23 95
2022 Evaluation 27 22 20 8 20 0 2 50 29 245
2022 Data sciences 29 24 17 13 16 1 0 54 29 200
2022 Policy 27 30 18 9 15 0 2 58 24 1000
2022 Project management 25 26 20 12 15 0 2 52 28 1050
2022 Other services to the public 24 26 18 12 18 0 2 51 30 2390
2022 None of the above 27 24 18 12 16 1 3 53 29 1665
2020 Client contact centre 27 25 22 13 12 1 1 53 25 4349
2020 Health care practitioners 25 30 25 11 10 0 1 55 20 197
2020 Federal regulators 17 29 23 17 15 0 0 46 32 89
2020 Compliance, inspection and enforcement 22 24 23 17 13 0 1 46 30 852
2020 Communications or public affairs 32 31 18 11 6 0 0 64 18 266
2020 Access to information and privacy 33 24 21 11 8 1 2 59 19 180
2020 Security 37 22 23 10 8 0 0 59 18 105
2020 Science and technology 23 33 4 16 24 0 0 56 40 25
2020 Legal services 45 11 28 5 12 0 0 55 17 42
2020 Administration and operations 26 27 23 12 12 0 1 53 24 3927
2020 Human resources 27 30 23 11 8 0 0 58 19 843
2020 Financial management 30 30 21 10 8 0 1 60 19 469
2020 Procurement 28 33 16 12 11 0 0 60 24 70
2020 Real property 36 32 16 5 8 1 1 70 13 83
2020 Information management 35 26 17 14 8 1 0 61 22 274
2020 Information technology 35 28 20 8 7 0 1 64 16 931
2020 Internal audit 31 21 24 18 5 0 0 52 23 61
2020 Evaluation 33 30 19 11 7 0 1 63 18 125
2020 Data sciences 39 26 15 13 6 1 0 65 19 179
2020 Policy 33 28 21 9 9 0 0 61 18 996
2020 Project management 26 29 20 12 12 0 1 56 24 857
2020 Other services to the public 27 27 21 13 12 1 1 54 25 2389
2020 None of the above 28 27 20 13 11 0 1 56 24 1488
2019 Client contact centre 16 21 22 16 24 0 1 37 40 3070
2019 Health care practitioners 9 23 14 17 35 0 1 33 53 163
2019 Federal regulators 10 24 22 17 24 0 3 35 43 106
2019 Compliance, inspection and enforcement 12 24 23 17 23 0 0 36 40 712
2019 Communications or public affairs 21 27 24 14 13 0 1 49 27 264
2019 Access to information and privacy 22 22 21 12 19 1 4 46 32 131
2019 Security 19 26 22 14 15 0 4 47 30 101
2019 Science and technology 16 28 16 16 22 2 0 44 39 55
2019 Legal services 21 22 22 16 18 0 0 43 34 33
2019 Administration and operations 17 22 21 15 23 0 1 39 39 3143
2019 Human resources 18 22 22 14 23 0 1 40 38 741
2019 Financial management 18 30 23 12 15 0 2 49 28 430
2019 Procurement 25 29 19 14 14 0 0 54 28 57
2019 Real property 16 31 23 10 16 1 3 49 27 69
2019 Information management 24 21 26 11 15 0 2 47 27 259
2019 Information technology 28 27 20 10 14 0 1 56 24 899
2019 Internal audit 9 28 30 15 18 0 0 37 33 77
2019 Evaluation 19 23 16 22 20 0 1 42 42 130
2019 Data sciences 28 27 20 14 10 1 1 56 24 145
2019 Policy 21 27 22 15 14 0 1 49 29 889
2019 Project management 19 24 21 13 21 0 2 43 35 770
2019 Other services to the public 15 23 21 16 24 0 1 38 41 1929
2019 None of the above 18 22 20 17 22 1 1 41 39 1351
2018 Client contact centre 14 20 21 17 27 0 1 35 44 2988
2018 Health care practitioners 7 18 17 18 40 0 1 24 58 180
2018 Federal regulators 13 27 24 18 18 0 1 40 36 101
2018 Compliance, inspection and enforcement 13 22 22 17 25 0 1 36 42 698
2018 Communications or public affairs 22 26 17 15 19 0 0 48 35 244
2018 Access to information and privacy 21 22 26 11 19 0 1 44 30 111
2018 Security 12 29 27 3 27 0 2 41 31 62
2018 Science and technology 29 26 12 15 7 5 7 62 24 30
2018 Legal services 21 23 20 11 17 0 7 47 31 28
2018 Administration and operations 13 20 22 18 25 0 2 34 43 3028
2018 Human resources 16 20 22 16 23 1 2 37 40 645
2018 Financial management 18 20 24 13 22 1 2 39 36 373
2018 Procurement 23 25 23 25 4 0 0 48 29 48
2018 Real property 15 31 22 16 12 0 4 48 29 50
2018 Materiel management 15 34 12 31 8 0 0 49 39 13
2018 Information management 20 25 21 14 18 1 1 46 33 239
2018 Information technology 24 23 19 16 15 1 2 49 31 887
2018 Internal audit 21 24 14 13 27 0 0 45 40 83
2018 Evaluation 19 22 14 19 24 0 2 42 44 99
2018 Data sciences 28 23 18 11 18 1 1 52 30 152
2018 Policy 19 25 23 14 17 0 2 44 32 761
2018 Project management 17 22 20 17 22 0 2 40 40 741
2018 Other services to the public 14 21 21 16 26 0 1 36 42 1780
2018 None of the above 16 23 20 15 23 0 2 40 39 1188

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 26 24 25 12 10 1 2 51 23 4890
2022 Health care practitioners 12 28 27 16 16 0 1 41 32 250
2022 Federal regulators 15 21 24 11 27 2 1 36 39 110
2022 Compliance, inspection and enforcement 12 22 28 18 18 1 1 35 37 1035
2022 Communications or public affairs 17 32 28 13 9 0 1 49 23 315
2022 Access to information and privacy 32 29 22 8 9 0 2 61 17 270
2022 Security 24 26 18 15 15 0 1 51 31 125
2022 Science and technology 18 42 24 6 7 0 2 62 13 45
2022 Legal services 28 24 19 18 10 0 0 52 29 45
2022 Administration and operations 18 26 26 16 14 0 1 44 30 4050
2022 Human resources 18 26 26 16 11 0 2 45 28 1040
2022 Financial management 19 28 28 14 10 1 1 48 24 445
2022 Procurement 24 39 17 9 10 0 1 64 19 95
2022 Real property 21 23 22 18 13 0 2 45 32 80
2022 Materiel management 37 30 14 4 10 0 4 70 15 25
2022 Information management 24 31 24 12 8 1 1 56 20 360
2022 Information technology 25 31 24 11 8 0 1 57 19 1070
2022 Internal audit 13 38 22 8 19 0 0 51 27 95
2022 Evaluation 19 23 29 16 13 0 1 42 29 245
2022 Data sciences 22 33 30 8 7 0 0 55 15 200
2022 Policy 16 26 27 16 15 0 1 42 31 1000
2022 Project management 17 27 27 15 13 0 1 44 29 1050
2022 Other services to the public 18 26 25 16 15 0 1 44 31 2395
2022 None of the above 20 26 24 15 13 0 2 47 29 1660
2020 Client contact centre 26 26 24 13 9 1 2 53 22 4354
2020 Health care practitioners 21 29 23 20 7 1 0 50 27 196
2020 Federal regulators 20 19 26 23 10 0 1 40 34 87
2020 Compliance, inspection and enforcement 15 20 27 21 16 1 1 35 37 856
2020 Communications or public affairs 21 25 28 12 14 0 0 47 25 266
2020 Access to information and privacy 32 23 26 12 6 0 2 55 18 178
2020 Security 21 27 23 18 11 0 0 48 29 106
2020 Science and technology 15 22 40 11 12 0 0 37 23 25
2020 Legal services 44 30 5 5 16 0 0 74 21 41
2020 Administration and operations 20 26 26 16 11 0 1 47 27 3939
2020 Human resources 15 27 26 19 13 0 0 42 32 845
2020 Financial management 24 30 23 13 8 0 1 55 22 470
2020 Procurement 20 25 22 11 19 1 2 46 31 70
2020 Real property 18 21 21 19 18 2 1 40 38 84
2020 Information management 30 29 22 14 5 0 0 58 19 277
2020 Information technology 24 32 21 13 8 1 0 57 22 929
2020 Internal audit 23 27 30 13 6 0 0 51 19 61
2020 Evaluation 20 35 24 12 9 0 0 55 21 124
2020 Data sciences 17 30 27 16 8 1 0 48 24 180
2020 Policy 15 24 27 19 15 0 0 39 34 999
2020 Project management 17 24 29 16 14 0 0 41 30 855
2020 Other services to the public 21 27 25 15 10 0 1 49 25 2381
2020 None of the above 23 23 26 16 10 0 1 47 26 1493
2019 Client contact centre 23 26 26 14 10 0 2 50 24 3067
2019 Health care practitioners 9 15 25 14 35 0 2 25 50 163
2019 Federal regulators 21 27 23 16 11 2 1 49 27 105
2019 Compliance, inspection and enforcement 10 22 26 21 20 0 0 32 41 711
2019 Communications or public affairs 23 36 25 9 7 0 1 59 16 264
2019 Access to information and privacy 25 29 19 15 9 1 3 56 24 132
2019 Security 14 30 27 13 12 0 4 46 26 101
2019 Science and technology 20 39 16 17 5 2 0 61 23 54
2019 Legal services 19 32 19 19 8 0 3 53 28 33
2019 Administration and operations 19 26 26 16 11 0 1 46 28 3134
2019 Human resources 15 25 33 16 10 0 1 41 26 742
2019 Financial management 23 33 23 15 5 0 1 56 20 430
2019 Procurement 14 38 32 9 7 0 0 52 16 57
2019 Real property 20 19 30 16 15 0 0 39 31 69
2019 Information management 24 31 23 14 8 0 1 55 22 258
2019 Information technology 27 31 23 11 6 0 1 59 18 897
2019 Internal audit 22 30 20 14 14 0 0 52 28 77
2019 Evaluation 14 32 26 19 9 1 0 46 28 131
2019 Data sciences 28 27 27 11 7 1 0 55 18 145
2019 Policy 18 28 25 17 10 0 1 47 27 889
2019 Project management 18 29 26 15 11 0 1 47 27 768
2019 Other services to the public 18 26 26 16 13 0 1 44 30 1927
2019 None of the above 21 27 26 14 10 1 1 49 25 1351
2018 Client contact centre 21 26 28 15 8 0 2 48 23 2989
2018 Health care practitioners 7 22 25 22 24 0 1 29 46 180
2018 Federal regulators 16 24 31 15 14 0 0 40 29 101
2018 Compliance, inspection and enforcement 11 18 28 22 21 0 0 28 43 698
2018 Communications or public affairs 17 26 28 21 8 0 0 43 29 244
2018 Access to information and privacy 22 30 27 18 2 0 1 52 20 111
2018 Security 8 21 41 15 13 0 2 30 29 59
2018 Science and technology 34 33 18 3 3 5 3 73 7 30
2018 Legal services 17 24 23 20 12 0 4 43 34 26
2018 Administration and operations 15 24 30 18 11 0 1 39 30 3021
2018 Human resources 14 24 32 17 12 0 1 38 29 643
2018 Financial management 15 27 30 16 10 0 0 43 27 373
2018 Procurement 20 25 31 20 4 0 0 45 24 48
2018 Real property 18 23 13 28 18 0 0 41 46 50
2018 Materiel management 12 25 33 22 7 0 0 37 30 13
2018 Information management 22 31 28 12 7 1 0 53 19 239
2018 Information technology 21 30 25 14 8 0 1 51 23 885
2018 Internal audit 21 27 32 10 10 0 0 48 20 82
2018 Evaluation 13 19 35 24 9 0 1 32 33 99
2018 Data sciences 20 30 34 8 5 1 2 51 14 153
2018 Policy 16 23 29 18 13 0 1 39 31 762
2018 Project management 15 24 30 19 12 0 0 39 31 734
2018 Other services to the public 18 23 27 17 14 0 1 41 31 1775
2018 None of the above 18 26 29 14 12 0 1 44 27 1189

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 35 20 17 9 9 1 8 61 21 4885
2022 Health care practitioners 23 28 20 11 15 0 2 53 27 250
2022 Federal regulators 24 22 23 9 18 2 3 48 28 110
2022 Compliance, inspection and enforcement 21 27 22 15 13 1 1 49 28 1025
2022 Communications or public affairs 21 30 21 16 9 0 3 52 26 315
2022 Access to information and privacy 36 26 15 10 5 0 7 67 16 265
2022 Security 31 30 15 16 8 0 1 61 24 125
2022 Science and technology 33 43 3 10 7 0 4 79 18 45
2022 Legal services 25 31 23 6 12 0 3 57 19 45
2022 Administration and operations 25 29 21 12 11 0 3 55 23 4045
2022 Human resources 27 29 21 13 7 0 3 58 20 1040
2022 Financial management 27 29 19 15 7 1 2 57 23 445
2022 Procurement 28 40 17 8 6 0 1 69 14 100
2022 Real property 19 26 24 19 11 0 1 46 31 80
2022 Materiel management 34 33 14 4 7 0 8 73 12 25
2022 Information management 30 34 17 8 8 0 3 66 16 360
2022 Information technology 32 30 20 9 7 1 2 64 16 1070
2022 Internal audit 28 29 21 6 15 0 1 58 21 90
2022 Evaluation 28 28 21 12 8 0 3 58 20 245
2022 Data sciences 25 36 19 11 8 0 0 62 19 200
2022 Policy 19 25 23 16 16 0 1 45 32 1000
2022 Project management 19 28 23 15 13 0 1 48 28 1055
2022 Other services to the public 28 25 19 11 10 1 5 57 23 2385
2022 None of the above 29 27 19 11 10 1 4 58 22 1665
2020 Client contact centre 39 22 17 9 5 1 6 66 16 4336
2020 Health care practitioners 35 31 16 11 5 1 2 67 16 197
2020 Federal regulators 28 24 19 17 10 0 2 52 28 88
2020 Compliance, inspection and enforcement 22 24 22 17 13 1 1 47 30 854
2020 Communications or public affairs 25 24 22 15 13 0 0 49 29 265
2020 Access to information and privacy 42 26 12 10 5 1 3 71 16 180
2020 Security 26 26 28 14 4 2 1 54 18 106
2020 Science and technology 26 23 20 20 12 0 0 48 32 25
2020 Legal services 48 28 5 10 7 0 2 78 17 40
2020 Administration and operations 28 28 22 12 8 1 2 57 20 3926
2020 Human resources 26 28 22 13 9 0 1 55 23 845
2020 Financial management 30 30 22 12 6 0 1 61 17 472
2020 Procurement 32 21 17 10 15 1 3 56 26 70
2020 Real property 22 28 16 18 13 1 1 52 31 84
2020 Information management 37 28 18 9 5 0 2 67 15 276
2020 Information technology 31 32 18 11 8 1 0 64 18 930
2020 Internal audit 28 35 19 13 5 0 0 63 18 61
2020 Evaluation 27 36 19 10 6 0 1 64 17 125
2020 Data sciences 21 36 22 16 5 0 0 57 21 179
2020 Policy 18 26 23 17 16 0 0 44 33 999
2020 Project management 22 26 23 15 13 0 0 48 28 853
2020 Other services to the public 34 26 18 10 7 1 3 63 18 2379
2020 None of the above 30 27 20 11 8 1 3 60 20 1487
2019 Client contact centre 34 23 18 9 7 1 8 63 18 3048
2019 Health care practitioners 12 22 18 14 28 1 4 36 44 162
2019 Federal regulators 25 31 13 17 11 1 2 58 29 105
2019 Compliance, inspection and enforcement 18 27 25 14 14 1 1 45 29 708
2019 Communications or public affairs 26 34 19 11 8 0 1 61 19 261
2019 Access to information and privacy 48 21 13 9 6 1 3 71 15 131
2019 Security 16 32 26 10 10 0 5 51 22 99
2019 Science and technology 26 34 18 14 2 2 4 63 17 55
2019 Legal services 37 15 28 8 9 0 3 54 17 33
2019 Administration and operations 26 28 23 13 7 1 2 55 21 3131
2019 Human resources 22 31 28 11 7 0 1 53 19 736
2019 Financial management 29 32 22 9 6 1 1 62 15 426
2019 Procurement 27 34 21 19 0 0 0 61 19 57
2019 Real property 24 30 18 17 10 0 1 55 27 68
2019 Information management 35 32 17 9 6 0 2 68 15 257
2019 Information technology 32 31 20 10 6 0 1 64 16 891
2019 Internal audit 29 32 20 13 6 0 0 61 19 77
2019 Evaluation 22 29 25 16 6 1 1 52 22 130
2019 Data sciences 38 22 20 11 8 1 1 60 19 145
2019 Policy 18 30 26 15 11 0 1 48 26 882
2019 Project management 20 30 23 15 11 0 1 50 26 768
2019 Other services to the public 31 26 17 12 9 1 4 60 22 1911
2019 None of the above 29 27 20 11 8 1 3 59 20 1346
2018 Client contact centre 31 24 20 10 7 1 8 60 18 2972
2018 Health care practitioners 13 23 22 19 21 1 1 36 42 179
2018 Federal regulators 24 27 24 13 12 0 1 51 25 101
2018 Compliance, inspection and enforcement 14 27 26 16 16 0 1 41 32 696
2018 Communications or public affairs 19 24 28 21 9 0 0 42 29 245
2018 Access to information and privacy 34 30 20 10 3 0 3 66 13 111
2018 Security 10 29 38 8 10 2 4 41 19 61
2018 Science and technology 33 32 23 0 3 5 3 71 4 30
2018 Legal services 21 26 28 15 5 0 6 50 21 28
2018 Administration and operations 21 28 26 15 10 0 2 49 25 3005
2018 Human resources 22 26 27 17 6 0 1 49 24 645
2018 Financial management 20 28 28 16 6 1 1 49 23 372
2018 Procurement 26 23 31 14 6 0 0 49 20 48
2018 Real property 26 20 20 26 8 0 0 46 34 50
2018 Materiel management 7 55 15 15 7 0 0 62 22 13
2018 Information management 30 30 24 7 5 0 3 63 13 238
2018 Information technology 26 28 24 12 9 0 1 55 21 887
2018 Internal audit 22 39 24 5 10 0 0 61 15 83
2018 Evaluation 19 28 26 17 9 0 1 47 27 99
2018 Data sciences 28 29 26 10 4 2 2 59 14 152
2018 Policy 16 23 26 19 15 0 1 40 34 756
2018 Project management 16 26 25 17 15 0 1 42 32 736
2018 Other services to the public 26 24 20 13 10 1 5 54 25 1772
2018 None of the above 25 23 24 15 10 1 2 50 26 1179

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 30 19 19 13 12 4 4 53 27 4875
2022 Health care practitioners 35 24 14 8 9 6 4 66 19 250
2022 Federal regulators 17 24 27 14 14 3 2 43 29 110
2022 Compliance, inspection and enforcement 22 20 20 16 15 4 3 45 34 1030
2022 Communications or public affairs 23 27 21 15 9 1 3 53 25 315
2022 Access to information and privacy 40 22 16 7 8 2 5 66 16 265
2022 Security 28 18 18 20 14 0 1 47 35 125
2022 Science and technology 23 40 11 14 11 0 2 64 25 45
2022 Legal services 42 23 8 13 11 2 0 67 25 45
2022 Administration and operations 27 24 19 13 12 2 3 53 27 4050
2022 Human resources 24 24 21 16 12 1 3 50 28 1035
2022 Financial management 27 26 23 12 9 1 2 55 22 445
2022 Procurement 31 25 25 11 6 0 2 57 17 95
2022 Real property 21 15 30 21 11 0 1 37 33 80
2022 Materiel management 45 22 11 12 7 0 4 70 19 25
2022 Information management 28 26 20 12 11 2 2 56 23 360
2022 Information technology 27 27 21 12 10 0 2 56 22 1075
2022 Internal audit 26 26 24 8 10 3 2 55 19 95
2022 Evaluation 27 25 19 17 8 2 2 55 26 245
2022 Data sciences 31 26 21 16 5 0 1 57 22 200
2022 Policy 24 24 20 16 13 1 2 49 30 1000
2022 Project management 21 26 23 18 12 0 1 47 30 1050
2022 Other services to the public 28 21 18 12 12 4 4 54 26 2390
2022 None of the above 31 21 18 11 12 3 4 56 25 1665
2020 Client contact centre 29 23 20 13 11 3 2 54 25 4327
2020 Health care practitioners 48 20 15 8 3 5 1 72 12 195
2020 Federal regulators 26 22 19 14 12 2 3 52 28 88
2020 Compliance, inspection and enforcement 21 22 24 16 13 3 2 45 30 853
2020 Communications or public affairs 26 26 20 12 15 0 1 53 27 264
2020 Access to information and privacy 39 21 19 8 6 3 3 64 15 180
2020 Security 20 22 23 21 12 0 2 44 33 105
2020 Science and technology 23 35 15 16 12 0 0 57 28 25
2020 Legal services 58 12 11 9 4 3 2 74 14 41
2020 Administration and operations 30 25 21 12 8 2 2 57 21 3913
2020 Human resources 23 28 21 15 11 0 1 52 26 844
2020 Financial management 32 26 20 14 5 0 2 60 20 472
2020 Procurement 33 25 15 10 13 1 3 60 24 70
2020 Real property 21 21 24 15 13 2 2 45 30 84
2020 Information management 34 26 18 12 7 2 1 61 21 275
2020 Information technology 27 29 20 11 9 1 1 58 21 927
2020 Internal audit 37 25 19 10 6 0 3 64 17 61
2020 Evaluation 28 30 20 15 4 2 1 60 20 125
2020 Data sciences 28 28 23 13 8 1 0 57 20 180
2020 Policy 22 27 22 15 12 1 0 50 28 993
2020 Project management 25 25 23 15 11 1 1 51 26 854
2020 Other services to the public 34 24 19 10 8 4 2 61 19 2375
2020 None of the above 33 24 20 11 7 3 3 60 19 1484
2019 Client contact centre 20 23 22 15 16 1 2 44 33 3051
2019 Health care practitioners 14 20 20 14 28 2 2 35 44 163
2019 Federal regulators 24 26 19 17 13 1 1 51 30 106
2019 Compliance, inspection and enforcement 19 19 22 18 21 1 0 39 39 703
2019 Communications or public affairs 29 31 17 14 7 1 1 61 22 263
2019 Access to information and privacy 31 24 20 11 10 1 2 57 22 132
2019 Security 13 24 28 16 13 0 6 39 31 100
2019 Science and technology 28 26 14 16 13 2 2 55 30 55
2019 Legal services 26 30 20 16 6 0 3 57 23 32
2019 Administration and operations 23 25 21 15 12 1 2 50 28 3129
2019 Human resources 17 26 27 16 12 1 1 44 28 740
2019 Financial management 30 28 22 11 7 1 0 59 18 428
2019 Procurement 17 36 27 9 11 0 0 54 20 56
2019 Real property 23 16 21 20 20 0 0 39 41 69
2019 Information management 27 25 19 15 14 0 1 52 29 259
2019 Information technology 27 28 20 14 9 0 1 56 23 891
2019 Internal audit 26 24 29 10 11 0 0 50 21 77
2019 Evaluation 18 29 23 17 10 3 0 48 28 128
2019 Data sciences 32 20 29 13 5 1 0 52 19 145
2019 Policy 23 27 25 14 9 1 1 50 24 884
2019 Project management 18 25 25 16 14 0 1 44 30 761
2019 Other services to the public 21 24 21 16 15 2 2 47 32 1921
2019 None of the above 25 25 21 13 13 2 2 51 27 1344
2018 Client contact centre 22 22 23 15 14 1 2 45 31 2975
2018 Health care practitioners 16 19 24 16 21 2 2 37 38 179
2018 Federal regulators 19 21 25 17 15 2 1 42 33 100
2018 Compliance, inspection and enforcement 15 19 23 19 21 1 1 35 41 695
2018 Communications or public affairs 21 24 24 19 12 0 0 46 31 242
2018 Access to information and privacy 28 30 18 14 6 0 3 60 22 109
2018 Security 12 13 26 24 21 2 2 26 48 61
2018 Science and technology 22 25 26 10 10 5 3 50 21 30
2018 Legal services 19 18 20 33 7 0 4 38 42 28
2018 Administration and operations 20 24 24 16 12 1 2 46 29 3018
2018 Human resources 18 26 27 17 10 1 1 45 28 644
2018 Financial management 21 27 28 11 11 1 0 49 22 371
2018 Procurement 21 23 30 21 4 0 2 44 25 48
2018 Real property 20 21 20 13 26 0 0 41 39 50
2018 Materiel management 22 26 28 0 24 0 0 48 24 12
2018 Information management 28 24 22 13 10 1 2 54 23 239
2018 Information technology 21 29 22 17 9 1 2 51 26 885
2018 Internal audit 30 20 28 6 15 1 0 50 21 82
2018 Evaluation 19 22 27 17 10 3 2 43 29 98
2018 Data sciences 25 27 22 15 8 1 1 54 24 150
2018 Policy 20 23 22 20 13 1 1 44 33 760
2018 Project management 17 23 27 17 15 1 1 41 32 733
2018 Other services to the public 20 21 22 19 14 2 2 42 34 1773
2018 None of the above 23 21 23 16 12 1 3 46 30 1184

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 59 17 7 2 2 1 11 86 5 4900
2022 Health care practitioners 68 12 4 1 0 0 14 94 1 250
2022 Federal regulators 48 30 6 4 6 1 6 83 11 110
2022 Compliance, inspection and enforcement 54 18 8 3 3 1 13 85 6 1030
2022 Communications or public affairs 50 28 7 6 5 1 4 81 12 315
2022 Access to information and privacy 61 13 7 3 2 1 13 87 5 270
2022 Security 45 21 15 4 4 2 9 74 9 125
2022 Science and technology 68 16 3 4 2 2 4 90 6 45
2022 Legal services 48 20 14 2 7 0 11 75 9 45
2022 Administration and operations 54 20 9 4 3 1 8 81 8 4050
2022 Human resources 49 21 10 4 5 0 10 78 10 1040
2022 Financial management 48 24 13 4 4 1 5 77 9 445
2022 Procurement 61 22 6 2 3 0 5 88 5 100
2022 Real property 46 27 8 3 6 0 9 81 10 80
2022 Materiel management 48 22 7 0 4 6 13 87 5 25
2022 Information management 58 19 8 2 3 1 9 86 6 360
2022 Information technology 58 22 8 3 3 0 5 84 7 1075
2022 Internal audit 55 27 4 4 1 0 9 90 5 95
2022 Evaluation 55 18 11 1 3 1 10 83 5 245
2022 Data sciences 50 29 12 3 2 0 3 82 5 200
2022 Policy 41 26 13 7 8 0 3 70 16 1000
2022 Project management 47 23 13 5 6 0 6 74 12 1055
2022 Other services to the public 59 16 6 3 3 1 11 86 7 2395
2022 None of the above 57 16 7 3 4 1 12 84 8 1665
2020 Client contact centre 57 20 9 3 2 1 7 84 6 4331
2020 Health care practitioners 65 16 8 2 0 1 7 89 3 195
2020 Federal regulators 48 20 8 9 7 0 8 74 17 87
2020 Compliance, inspection and enforcement 54 23 10 4 3 1 6 82 8 851
2020 Communications or public affairs 41 23 16 9 9 0 2 65 18 266
2020 Access to information and privacy 65 13 11 4 1 1 5 83 5 179
2020 Security 47 26 9 8 4 2 5 78 12 106
2020 Science and technology 37 28 4 19 7 0 4 68 28 25
2020 Legal services 63 14 2 7 10 0 4 80 17 40
2020 Administration and operations 52 22 12 5 4 0 5 77 9 3919
2020 Human resources 45 21 15 9 6 0 5 69 15 843
2020 Financial management 44 26 15 7 4 0 4 73 11 469
2020 Procurement 47 22 12 8 5 0 6 73 14 70
2020 Real property 43 21 10 9 12 2 3 67 22 84
2020 Information management 61 20 6 5 2 1 5 87 7 273
2020 Information technology 50 24 12 6 5 0 3 77 11 931
2020 Internal audit 52 28 13 2 2 2 2 83 4 61
2020 Evaluation 48 25 9 6 5 1 7 79 11 125
2020 Data sciences 43 27 19 6 4 0 1 71 10 179
2020 Policy 35 23 18 11 12 1 1 59 23 994
2020 Project management 43 25 16 7 7 0 2 70 14 852
2020 Other services to the public 61 18 8 3 2 1 7 86 5 2375
2020 None of the above 57 19 10 4 3 1 7 81 8 1485
2019 Client contact centre 59 17 8 2 2 0 11 86 5 3059
2019 Health care practitioners 60 12 3 0 3 0 22 92 4 162
2019 Federal regulators 57 20 11 5 4 0 3 79 10 106
2019 Compliance, inspection and enforcement 56 20 8 2 2 1 11 86 5 707
2019 Communications or public affairs 54 26 11 3 3 0 3 83 6 264
2019 Access to information and privacy 61 19 7 4 1 1 9 88 5 131
2019 Security 49 23 8 2 3 1 13 85 6 100
2019 Science and technology 52 20 9 8 2 2 8 80 10 54
2019 Legal services 54 5 11 14 5 0 11 67 21 33
2019 Administration and operations 57 19 10 4 3 0 8 83 7 3127
2019 Human resources 53 20 13 5 4 0 5 77 9 738
2019 Financial management 56 21 13 4 2 0 4 81 6 429
2019 Procurement 60 25 9 4 2 0 2 86 6 56
2019 Real property 47 22 18 1 4 0 8 75 6 69
2019 Information management 62 21 5 2 3 1 7 90 5 259
2019 Information technology 59 21 9 3 2 0 5 85 6 894
2019 Internal audit 65 14 10 4 0 1 6 85 4 77
2019 Evaluation 52 21 12 7 1 1 7 78 9 131
2019 Data sciences 54 22 9 5 3 1 6 82 9 143
2019 Policy 45 25 14 8 5 0 3 72 14 884
2019 Project management 46 25 12 6 4 0 6 76 11 767
2019 Other services to the public 57 20 7 3 2 1 10 87 6 1923
2019 None of the above 60 16 8 3 2 1 11 86 5 1333
2018 Client contact centre 56 21 8 2 2 1 10 86 5 2971
2018 Health care practitioners 54 16 7 2 1 0 19 88 4 181
2018 Federal regulators 56 17 16 3 1 2 5 78 4 99
2018 Compliance, inspection and enforcement 53 20 9 4 2 0 11 83 7 695
2018 Communications or public affairs 40 26 19 6 4 0 5 69 11 243
2018 Access to information and privacy 55 20 7 5 1 0 14 86 6 111
2018 Security 45 17 21 2 5 2 9 69 7 61
2018 Science and technology 61 25 3 0 0 0 10 96 0 29
2018 Legal services 52 15 8 11 4 0 11 74 16 27
2018 Administration and operations 50 23 12 5 3 0 7 79 8 3014
2018 Human resources 46 23 12 6 4 1 8 75 11 645
2018 Financial management 44 28 13 4 4 1 6 76 9 374
2018 Procurement 58 19 9 2 0 0 13 88 2 47
2018 Real property 47 21 18 8 4 0 2 69 12 50
2018 Materiel management 61 24 7 7 0 0 0 85 7 13
2018 Information management 63 18 6 3 1 1 7 89 5 238
2018 Information technology 50 24 10 5 3 1 8 81 8 889
2018 Internal audit 58 24 9 1 2 0 6 87 4 82
2018 Evaluation 46 31 9 2 3 0 8 84 6 98
2018 Data sciences 50 22 16 3 3 1 6 76 7 153
2018 Policy 35 25 20 10 6 1 3 63 17 762
2018 Project management 43 22 16 8 4 1 6 70 13 737
2018 Other services to the public 54 19 9 4 3 1 10 82 8 1770
2018 None of the above 54 18 11 4 3 1 9 80 8 1189

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 41 25 17 7 8 1 2 67 16 4895
2022 Health care practitioners 34 35 13 9 7 0 1 70 17 250
2022 Federal regulators 30 25 22 14 6 1 3 57 21 110
2022 Compliance, inspection and enforcement 38 28 16 8 8 0 1 68 17 1035
2022 Communications or public affairs 39 27 15 10 7 0 1 67 17 315
2022 Access to information and privacy 47 28 12 5 5 0 2 77 10 270
2022 Security 45 18 18 10 6 0 3 65 16 125
2022 Science and technology 43 27 11 8 5 0 6 74 14 45
2022 Legal services 42 16 17 4 17 2 2 61 22 45
2022 Administration and operations 37 28 17 8 9 0 1 65 17 4050
2022 Human resources 37 26 19 8 9 0 2 64 17 1035
2022 Financial management 36 26 18 10 8 1 1 63 18 445
2022 Procurement 50 25 13 3 7 0 1 76 10 100
2022 Real property 37 36 9 5 9 0 4 76 14 80
2022 Materiel management 56 22 4 4 11 0 4 81 15 25
2022 Information management 36 27 16 11 8 1 2 65 19 360
2022 Information technology 43 25 16 8 7 0 1 68 15 1075
2022 Internal audit 39 34 10 9 6 0 2 75 15 95
2022 Evaluation 36 26 20 6 10 0 2 63 17 245
2022 Data sciences 38 26 17 13 6 0 0 64 19 200
2022 Policy 28 25 20 13 13 0 0 54 26 1005
2022 Project management 33 27 18 10 11 0 0 60 22 1050
2022 Other services to the public 37 28 16 8 9 0 2 66 18 2400
2022 None of the above 39 26 17 7 9 0 1 66 17 1670
2020 Client contact centre 33 27 20 10 8 0 1 61 19 4345
2020 Health care practitioners 30 33 16 10 11 0 0 63 21 195
2020 Federal regulators 28 32 23 8 8 0 1 61 16 88
2020 Compliance, inspection and enforcement 33 26 22 10 8 0 1 60 18 855
2020 Communications or public affairs 27 27 23 10 12 0 0 54 22 266
2020 Access to information and privacy 46 24 17 8 4 0 0 70 13 180
2020 Security 35 30 17 10 7 0 2 66 17 105
2020 Science and technology 35 23 16 11 15 0 0 58 26 25
2020 Legal services 57 18 7 2 16 0 0 75 18 42
2020 Administration and operations 33 28 21 10 8 0 0 61 18 3936
2020 Human resources 32 25 20 12 11 0 1 58 22 841
2020 Financial management 34 30 18 11 6 0 1 65 17 470
2020 Procurement 35 29 17 11 8 0 0 64 19 70
2020 Real property 30 32 17 8 10 1 1 63 19 84
2020 Information management 39 29 16 8 7 0 1 69 15 276
2020 Information technology 37 28 19 9 6 0 1 67 15 930
2020 Internal audit 39 31 20 5 5 0 0 71 10 61
2020 Evaluation 25 39 19 7 10 0 0 64 17 125
2020 Data sciences 28 23 27 13 8 0 0 51 21 180
2020 Policy 22 24 23 17 14 0 0 46 31 997
2020 Project management 27 28 22 12 10 0 0 55 23 853
2020 Other services to the public 33 27 20 10 8 0 1 61 19 2379
2020 None of the above 34 27 19 10 8 0 1 62 19 1487
2019 Client contact centre 32 29 19 10 8 0 1 62 19 3065
2019 Health care practitioners 35 27 19 7 10 0 2 63 17 163
2019 Federal regulators 26 30 14 17 13 0 0 56 30 106
2019 Compliance, inspection and enforcement 32 29 21 11 7 0 1 61 18 712
2019 Communications or public affairs 35 32 19 7 5 0 1 69 12 263
2019 Access to information and privacy 40 30 17 7 5 0 1 71 12 132
2019 Security 22 43 17 4 7 1 6 70 13 101
2019 Science and technology 37 21 15 16 9 2 0 59 26 55
2019 Legal services 30 23 23 5 17 0 3 54 23 32
2019 Administration and operations 34 28 20 10 8 0 1 62 18 3138
2019 Human resources 31 29 22 10 8 0 0 59 19 740
2019 Financial management 37 27 18 8 8 1 1 65 17 429
2019 Procurement 49 26 16 4 5 0 0 75 9 56
2019 Real property 27 29 15 17 8 0 4 58 26 68
2019 Information management 35 35 16 7 7 0 0 70 14 257
2019 Information technology 43 29 15 7 6 0 1 72 13 899
2019 Internal audit 36 27 16 11 8 0 1 64 19 77
2019 Evaluation 34 25 26 7 7 2 0 60 14 130
2019 Data sciences 38 31 11 10 7 1 1 71 17 144
2019 Policy 26 29 22 12 10 0 0 56 22 887
2019 Project management 29 28 21 11 10 0 1 57 21 767
2019 Other services to the public 32 29 19 10 9 0 1 62 19 1922
2019 None of the above 37 27 18 10 7 1 1 65 16 1347
2018 Client contact centre 30 27 22 10 9 0 2 58 19 2989
2018 Health care practitioners 27 25 22 11 12 0 3 54 24 181
2018 Federal regulators 32 26 16 11 15 0 1 59 26 101
2018 Compliance, inspection and enforcement 28 28 22 11 9 0 1 57 21 697
2018 Communications or public affairs 25 27 24 13 11 0 0 53 23 245
2018 Access to information and privacy 35 28 18 10 7 0 2 64 17 109
2018 Security 31 19 24 11 9 0 5 52 22 62
2018 Science and technology 53 34 7 3 0 0 3 90 3 30
2018 Legal services 29 18 25 11 14 0 4 49 25 28
2018 Administration and operations 28 28 22 11 10 0 1 57 21 3016
2018 Human resources 31 25 22 11 9 0 1 57 20 644
2018 Financial management 31 25 23 12 8 0 1 56 20 375
2018 Procurement 46 21 20 4 6 0 2 69 10 48
2018 Real property 39 25 16 8 12 0 0 64 20 50
2018 Materiel management 40 38 0 7 15 0 0 78 22 13
2018 Information management 38 24 18 11 6 0 1 64 18 240
2018 Information technology 37 28 18 8 6 0 1 67 14 889
2018 Internal audit 26 33 21 10 10 0 0 59 20 83
2018 Evaluation 30 29 24 9 6 0 3 60 15 97
2018 Data sciences 37 23 24 8 7 0 1 60 15 153
2018 Policy 23 25 26 14 11 0 1 49 25 760
2018 Project management 25 24 24 13 13 0 0 49 26 740
2018 Other services to the public 27 24 24 13 10 0 1 52 24 1780
2018 None of the above 31 26 22 10 10 0 1 58 20 1186

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 36 25 17 8 7 2 4 66 16 4890
2022 Health care practitioners 28 28 20 10 13 1 1 57 23 250
2022 Federal regulators 32 29 21 6 7 3 2 64 15 110
2022 Compliance, inspection and enforcement 28 28 21 11 9 2 2 59 20 1035
2022 Communications or public affairs 31 34 22 6 6 1 2 66 12 315
2022 Access to information and privacy 47 25 14 5 3 1 5 76 8 270
2022 Security 42 23 16 6 8 1 4 68 15 125
2022 Science and technology 33 28 17 11 6 0 4 64 19 45
2022 Legal services 36 24 20 9 12 0 0 60 21 45
2022 Administration and operations 34 29 18 8 7 1 3 66 16 4050
2022 Human resources 36 31 17 7 5 1 3 70 13 1040
2022 Financial management 43 32 14 6 4 1 1 76 10 445
2022 Procurement 45 32 13 7 0 1 2 80 7 100
2022 Real property 27 28 25 13 6 0 1 55 19 80
2022 Materiel management 41 24 31 0 0 0 4 68 0 25
2022 Information management 33 34 16 6 6 1 3 70 13 360
2022 Information technology 37 31 17 7 5 1 1 70 13 1065
2022 Internal audit 29 39 18 6 3 3 2 72 9 95
2022 Evaluation 34 26 20 9 8 1 2 61 18 245
2022 Data sciences 29 34 18 9 9 0 2 64 18 200
2022 Policy 25 33 20 11 9 1 1 59 21 1000
2022 Project management 29 32 21 9 8 1 1 61 18 1050
2022 Other services to the public 34 28 16 8 9 2 3 65 18 2395
2022 None of the above 37 25 16 8 8 2 3 66 17 1665
2020 Client contact centre 34 29 19 8 5 2 3 66 14 4346
2020 Health care practitioners 38 31 17 8 3 1 1 71 12 194
2020 Federal regulators 36 30 19 3 8 1 2 69 12 89
2020 Compliance, inspection and enforcement 26 28 23 13 8 1 1 55 21 854
2020 Communications or public affairs 36 28 19 10 6 1 0 65 16 266
2020 Access to information and privacy 49 28 12 5 3 2 2 79 8 178
2020 Security 37 32 17 11 0 3 1 71 12 106
2020 Science and technology 22 39 20 15 0 0 3 64 16 25
2020 Legal services 57 22 7 5 5 2 2 83 10 42
2020 Administration and operations 34 32 20 7 4 1 2 68 12 3925
2020 Human resources 39 32 17 8 3 1 2 72 11 843
2020 Financial management 41 32 15 6 3 1 2 75 9 469
2020 Procurement 40 29 17 9 2 1 2 72 11 70
2020 Real property 42 27 20 4 5 1 1 71 8 83
2020 Information management 40 32 15 9 2 2 1 74 11 277
2020 Information technology 39 34 15 7 3 1 1 75 10 930
2020 Internal audit 33 37 18 9 2 1 0 71 11 61
2020 Evaluation 32 42 17 5 3 2 0 75 8 125
2020 Data sciences 30 37 21 7 5 0 0 67 12 180
2020 Policy 29 34 21 10 5 1 0 64 15 995
2020 Project management 31 37 19 8 5 0 0 69 12 853
2020 Other services to the public 35 30 18 8 5 1 2 68 14 2369
2020 None of the above 33 31 19 7 4 2 3 68 12 1484
2019 Client contact centre 26 31 22 11 7 1 2 59 18 3054
2019 Health care practitioners 20 22 23 15 18 1 1 43 34 163
2019 Federal regulators 28 33 18 9 7 3 2 65 16 106
2019 Compliance, inspection and enforcement 22 32 26 12 6 1 1 55 18 707
2019 Communications or public affairs 26 38 21 9 6 0 1 64 15 262
2019 Access to information and privacy 33 30 20 8 4 1 3 66 12 131
2019 Security 24 38 21 5 6 2 5 66 12 101
2019 Science and technology 37 27 20 9 0 4 4 69 10 55
2019 Legal services 40 29 14 11 3 0 3 71 15 32
2019 Administration and operations 28 34 21 10 5 1 2 63 15 3129
2019 Human resources 29 33 21 9 6 1 1 63 15 735
2019 Financial management 31 34 20 8 4 1 2 68 12 428
2019 Procurement 23 55 12 5 4 0 2 79 9 57
2019 Real property 28 34 25 8 4 0 1 62 12 69
2019 Information management 30 33 20 10 5 0 0 64 15 259
2019 Information technology 34 36 16 8 4 1 2 72 12 896
2019 Internal audit 27 39 16 10 5 2 0 68 15 77
2019 Evaluation 26 28 24 11 7 1 3 56 19 129
2019 Data sciences 28 37 24 7 3 1 0 66 10 145
2019 Policy 25 35 23 10 6 0 1 61 16 886
2019 Project management 23 36 21 12 8 1 1 59 19 764
2019 Other services to the public 29 32 19 10 7 1 2 63 17 1926
2019 None of the above 32 32 19 9 5 1 1 66 15 1347
2018 Client contact centre 25 30 25 10 6 1 3 58 16 2976
2018 Health care practitioners 17 27 24 16 15 0 1 44 32 181
2018 Federal regulators 32 33 23 7 4 0 2 66 11 101
2018 Compliance, inspection and enforcement 21 31 24 15 8 1 1 53 23 695
2018 Communications or public affairs 26 38 21 9 5 0 1 64 15 241
2018 Access to information and privacy 31 33 22 2 4 3 4 70 6 111
2018 Security 29 30 25 11 2 2 2 61 13 62
2018 Science and technology 28 35 19 10 0 5 3 69 11 29
2018 Legal services 21 49 26 4 0 0 0 70 4 25
2018 Administration and operations 23 33 25 10 6 0 2 58 16 3013
2018 Human resources 25 34 25 9 4 1 2 60 14 639
2018 Financial management 28 33 23 10 4 1 2 63 14 375
2018 Procurement 20 43 24 7 2 2 2 66 9 47
2018 Real property 28 30 26 14 2 0 0 57 16 49
2018 Materiel management 20 41 15 17 7 0 0 61 24 13
2018 Information management 25 34 22 11 6 0 3 60 17 240
2018 Information technology 25 35 24 9 4 1 1 62 14 884
2018 Internal audit 34 24 24 6 12 0 0 58 18 84
2018 Evaluation 21 32 26 15 4 0 2 54 19 98
2018 Data sciences 38 25 21 10 5 0 1 64 15 153
2018 Policy 21 33 29 10 5 1 1 55 16 761
2018 Project management 21 34 24 12 8 0 1 55 20 740
2018 Other services to the public 24 29 26 10 8 2 2 55 18 1773
2018 None of the above 25 31 23 10 7 1 3 58 17 1188

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 40 25 15 8 6 2 5 69 15 4900
2022 Health care practitioners 19 24 28 12 16 0 2 44 28 250
2022 Federal regulators 25 29 18 11 13 2 2 55 26 110
2022 Compliance, inspection and enforcement 19 28 21 15 14 1 2 48 30 1030
2022 Communications or public affairs 25 29 23 15 6 1 2 55 22 315
2022 Access to information and privacy 43 27 16 6 3 2 3 74 9 270
2022 Security 30 25 18 10 14 1 4 57 25 125
2022 Science and technology 33 35 17 4 7 0 4 71 11 45
2022 Legal services 50 15 23 4 8 0 0 65 12 45
2022 Administration and operations 24 29 22 12 11 1 1 55 23 4055
2022 Human resources 27 31 20 12 8 0 1 60 20 1040
2022 Financial management 34 31 20 10 4 1 0 66 14 445
2022 Procurement 28 40 17 9 2 2 2 71 11 100
2022 Real property 23 18 25 22 11 0 1 41 33 80
2022 Materiel management 29 29 12 5 14 6 4 65 21 25
2022 Information management 24 34 20 10 8 1 3 61 19 360
2022 Information technology 30 29 21 10 8 1 2 60 19 1070
2022 Internal audit 29 31 17 7 15 0 1 60 22 90
2022 Evaluation 26 32 19 10 9 1 2 60 20 245
2022 Data sciences 20 36 20 13 9 0 2 57 23 200
2022 Policy 18 29 24 15 13 0 1 48 28 1000
2022 Project management 18 28 24 15 14 0 0 47 29 1050
2022 Other services to the public 29 27 18 10 10 2 3 59 22 2395
2022 None of the above 30 27 19 10 10 1 2 59 21 1665
2020 Client contact centre 32 26 21 10 7 2 3 60 18 4346
2020 Health care practitioners 27 33 21 11 6 1 1 61 17 196
2020 Federal regulators 28 27 22 14 8 0 1 56 22 87
2020 Compliance, inspection and enforcement 13 22 25 20 17 1 0 36 38 853
2020 Communications or public affairs 28 31 19 13 8 0 0 59 21 264
2020 Access to information and privacy 40 34 15 6 3 1 2 76 8 178
2020 Security 25 28 16 25 3 1 1 55 29 106
2020 Science and technology 31 14 23 28 3 0 0 45 31 25
2020 Legal services 51 26 9 7 5 0 2 79 12 41
2020 Administration and operations 23 31 24 13 8 0 1 54 22 3931
2020 Human resources 28 31 23 11 5 0 1 60 17 839
2020 Financial management 32 34 16 10 5 1 1 68 16 467
2020 Procurement 33 28 17 16 3 0 3 63 20 69
2020 Real property 29 25 25 9 11 1 1 55 20 83
2020 Information management 33 29 17 14 5 0 1 64 19 277
2020 Information technology 27 35 20 11 6 1 0 63 17 927
2020 Internal audit 21 41 20 13 5 0 0 62 18 61
2020 Evaluation 22 32 28 10 7 1 0 54 18 123
2020 Data sciences 20 39 23 11 5 1 1 60 17 180
2020 Policy 19 31 27 13 8 1 0 51 22 996
2020 Project management 21 31 25 15 8 0 0 52 23 850
2020 Other services to the public 25 28 21 14 10 1 1 54 24 2374
2020 None of the above 24 30 22 14 7 1 2 55 22 1488
2019 Client contact centre 31 30 20 10 5 1 2 63 16 3051
2019 Health care practitioners 15 23 20 17 24 0 1 38 41 163
2019 Federal regulators 30 23 27 9 11 1 0 53 20 106
2019 Compliance, inspection and enforcement 20 27 28 15 9 1 1 48 24 711
2019 Communications or public affairs 28 37 23 9 2 0 1 66 11 262
2019 Access to information and privacy 34 23 24 11 2 2 4 61 14 132
2019 Security 17 31 25 15 7 2 4 51 23 100
2019 Science and technology 29 32 11 22 2 2 2 64 25 55
2019 Legal services 32 28 22 9 3 0 6 64 13 31
2019 Administration and operations 24 32 23 13 7 0 1 57 19 3127
2019 Human resources 24 31 25 13 6 1 1 56 19 737
2019 Financial management 29 33 24 9 3 1 1 63 12 426
2019 Procurement 22 37 25 11 3 0 2 60 14 57
2019 Real property 17 37 16 15 14 0 1 54 29 69
2019 Information management 26 34 21 12 7 0 1 60 19 257
2019 Information technology 26 31 22 12 7 0 1 59 19 893
2019 Internal audit 22 39 15 18 4 1 0 63 22 76
2019 Evaluation 24 35 26 11 2 1 2 61 12 130
2019 Data sciences 24 33 26 12 3 2 0 58 15 145
2019 Policy 21 37 24 11 6 0 1 58 17 886
2019 Project management 16 29 25 18 11 0 1 46 29 764
2019 Other services to the public 25 34 19 11 8 1 2 60 20 1923
2019 None of the above 27 32 20 12 6 1 1 61 19 1348
2018 Client contact centre 28 31 21 9 6 1 3 62 16 2977
2018 Health care practitioners 13 28 22 14 19 1 2 43 34 181
2018 Federal regulators 28 28 24 15 5 0 0 56 19 101
2018 Compliance, inspection and enforcement 16 26 26 19 10 0 1 44 30 698
2018 Communications or public affairs 22 36 22 12 7 0 0 58 19 239
2018 Access to information and privacy 33 33 22 6 2 0 5 69 8 111
2018 Security 22 30 23 17 5 3 0 54 23 62
2018 Science and technology 21 31 27 10 3 5 3 56 15 30
2018 Legal services 32 30 27 8 4 0 0 61 12 26
2018 Administration and operations 21 31 25 14 7 0 1 52 22 3012
2018 Human resources 21 31 30 11 5 0 2 53 17 641
2018 Financial management 21 33 23 13 8 1 2 55 21 376
2018 Procurement 24 34 22 15 2 0 5 60 17 47
2018 Real property 22 36 16 22 4 0 0 57 26 49
2018 Materiel management 34 12 7 39 7 0 0 46 47 13
2018 Information management 26 27 27 13 6 0 2 53 19 239
2018 Information technology 21 34 24 15 5 0 1 56 20 884
2018 Internal audit 25 34 21 12 8 0 0 59 21 84
2018 Evaluation 19 36 24 10 9 1 1 56 19 97
2018 Data sciences 29 33 21 10 5 1 1 63 16 153
2018 Policy 15 34 29 15 6 1 1 50 21 763
2018 Project management 15 28 28 16 12 0 1 44 28 742
2018 Other services to the public 23 29 24 14 9 1 2 53 23 1776
2018 None of the above 22 28 24 13 9 1 2 52 23 1188

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 47 25 13 6 5 1 4 75 11 4900
2022 Health care practitioners 36 27 19 6 11 0 1 64 17 250
2022 Federal regulators 37 30 11 7 10 2 3 71 18 110
2022 Compliance, inspection and enforcement 31 28 19 12 9 1 1 59 21 1035
2022 Communications or public affairs 33 30 20 9 6 0 2 64 15 315
2022 Access to information and privacy 46 26 13 5 4 0 5 76 10 270
2022 Security 33 29 18 9 9 1 1 63 18 125
2022 Science and technology 31 32 9 4 18 0 6 67 23 45
2022 Legal services 47 20 16 4 13 0 0 67 17 45
2022 Administration and operations 34 29 18 9 8 1 2 64 17 4050
2022 Human resources 38 28 18 9 6 0 2 67 15 1040
2022 Financial management 41 34 12 8 4 1 1 76 12 445
2022 Procurement 35 33 19 7 3 1 2 70 10 100
2022 Real property 22 26 28 15 9 0 0 48 24 80
2022 Materiel management 39 31 11 8 7 0 4 73 15 25
2022 Information management 32 32 17 11 6 1 2 65 17 360
2022 Information technology 35 30 17 8 7 0 1 66 16 1075
2022 Internal audit 29 32 20 8 8 0 2 63 16 90
2022 Evaluation 38 28 15 10 6 1 2 67 17 250
2022 Data sciences 24 30 26 10 8 0 2 55 19 200
2022 Policy 23 31 23 11 11 0 1 54 23 1000
2022 Project management 26 27 23 13 10 0 1 53 23 1050
2022 Other services to the public 38 28 15 8 7 1 3 68 16 2395
2022 None of the above 37 28 15 9 9 1 2 67 18 1670
2020 Client contact centre 39 27 17 9 5 1 2 68 14 4345
2020 Health care practitioners 40 29 17 7 6 2 0 70 13 197
2020 Federal regulators 42 24 13 9 10 0 2 67 19 89
2020 Compliance, inspection and enforcement 20 28 23 16 14 0 0 47 30 853
2020 Communications or public affairs 35 28 18 10 8 0 0 63 19 266
2020 Access to information and privacy 53 21 16 5 3 0 1 75 9 177
2020 Security 32 35 11 16 5 1 0 68 21 106
2020 Science and technology 35 18 25 19 4 0 0 52 23 25
2020 Legal services 42 41 5 0 10 2 0 85 10 41
2020 Administration and operations 31 32 21 10 6 0 1 63 16 3921
2020 Human resources 38 28 19 10 4 0 1 67 14 840
2020 Financial management 39 30 18 7 4 0 2 70 12 470
2020 Procurement 51 17 12 12 6 0 2 70 18 70
2020 Real property 32 26 21 8 11 1 1 60 19 83
2020 Information management 34 30 20 11 4 1 0 65 15 277
2020 Information technology 34 34 17 10 4 1 1 68 15 926
2020 Internal audit 31 26 18 17 8 0 0 57 25 61
2020 Evaluation 29 35 18 9 8 1 1 65 17 125
2020 Data sciences 26 32 25 11 7 0 0 57 18 180
2020 Policy 24 33 22 12 9 0 0 57 21 999
2020 Project management 25 30 26 11 7 0 0 56 18 851
2020 Other services to the public 33 29 19 10 6 1 1 63 17 2379
2020 None of the above 32 31 17 11 6 1 2 65 17 1488
2019 Client contact centre 39 30 17 8 4 1 1 71 12 3052
2019 Health care practitioners 28 25 19 13 13 1 2 53 27 162
2019 Federal regulators 36 30 17 9 8 0 0 66 17 105
2019 Compliance, inspection and enforcement 28 31 20 13 7 0 1 60 20 710
2019 Communications or public affairs 27 36 21 9 6 1 0 64 15 263
2019 Access to information and privacy 43 19 19 13 2 0 3 64 16 132
2019 Security 23 38 18 11 5 1 4 63 18 101
2019 Science and technology 25 33 15 16 7 2 2 60 24 55
2019 Legal services 31 34 14 16 3 0 3 66 19 32
2019 Administration and operations 30 33 19 12 5 0 1 64 17 3123
2019 Human resources 31 30 21 10 6 0 1 62 17 732
2019 Financial management 29 33 21 9 5 1 1 64 15 427
2019 Procurement 30 37 20 9 3 0 0 68 12 57
2019 Real property 26 19 25 15 14 0 1 46 29 69
2019 Information management 29 34 18 14 6 0 0 63 20 258
2019 Information technology 30 33 19 11 6 0 1 64 17 891
2019 Internal audit 34 33 15 14 4 1 0 67 18 77
2019 Evaluation 29 31 19 12 7 1 2 62 19 128
2019 Data sciences 27 36 22 7 7 1 0 63 14 144
2019 Policy 21 33 23 14 7 0 1 55 22 884
2019 Project management 21 29 22 16 12 0 1 51 28 762
2019 Other services to the public 36 30 17 9 6 1 1 67 15 1921
2019 None of the above 32 30 21 8 6 1 1 64 15 1341
2018 Client contact centre 36 31 18 7 4 0 3 69 12 2973
2018 Health care practitioners 28 25 21 14 10 1 1 54 25 182
2018 Federal regulators 34 27 20 13 4 0 3 62 17 100
2018 Compliance, inspection and enforcement 26 28 24 13 8 0 1 55 21 697
2018 Communications or public affairs 21 35 22 13 8 0 0 57 21 242
2018 Access to information and privacy 34 38 15 6 4 2 2 74 10 111
2018 Security 27 21 42 7 2 0 2 49 8 61
2018 Science and technology 21 38 20 15 3 0 3 61 19 30
2018 Legal services 15 55 23 6 0 0 0 70 6 26
2018 Administration and operations 26 32 23 11 6 0 1 59 18 3015
2018 Human resources 24 32 24 12 6 0 1 57 18 640
2018 Financial management 24 32 23 14 5 0 1 57 20 374
2018 Procurement 24 31 19 19 4 0 2 56 24 47
2018 Real property 25 29 24 12 10 0 0 54 22 50
2018 Materiel management 25 29 0 32 15 0 0 53 47 13
2018 Information management 27 30 21 12 8 0 1 58 20 239
2018 Information technology 22 34 23 14 5 0 1 57 20 884
2018 Internal audit 37 25 18 8 11 0 1 63 19 84
2018 Evaluation 20 35 27 8 8 0 1 56 17 98
2018 Data sciences 28 28 22 12 10 0 1 57 21 153
2018 Policy 19 32 28 11 10 1 1 51 21 758
2018 Project management 18 24 27 18 12 0 1 42 30 741
2018 Other services to the public 30 30 20 10 6 1 2 62 17 1770
2018 None of the above 27 28 22 11 8 1 2 57 20 1189

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 48 24 12 6 6 1 3 75 12 4905
2022 Health care practitioners 45 26 10 7 10 0 1 73 17 250
2022 Federal regulators 47 27 8 5 8 2 3 78 14 110
2022 Compliance, inspection and enforcement 43 25 15 7 7 1 1 70 15 1030
2022 Communications or public affairs 50 25 14 6 3 0 2 77 9 315
2022 Access to information and privacy 51 23 15 4 4 0 4 77 8 270
2022 Security 45 24 16 5 7 1 1 70 13 125
2022 Science and technology 49 30 10 2 3 0 6 83 5 45
2022 Legal services 43 18 17 13 8 0 3 62 21 45
2022 Administration and operations 46 26 13 6 7 1 2 74 13 4045
2022 Human resources 52 23 13 5 3 1 3 78 9 1040
2022 Financial management 54 24 12 5 4 1 1 79 9 445
2022 Procurement 46 32 8 7 3 0 3 81 10 100
2022 Real property 48 35 9 5 2 0 1 84 8 80
2022 Materiel management 60 20 12 0 4 0 4 83 4 25
2022 Information management 52 22 11 5 8 1 2 76 13 360
2022 Information technology 54 25 11 4 4 1 2 81 8 1075
2022 Internal audit 46 33 10 8 2 0 1 80 10 95
2022 Evaluation 50 25 14 6 5 0 1 75 11 250
2022 Data sciences 47 28 12 6 5 0 2 77 11 200
2022 Policy 46 25 13 8 6 0 2 73 14 995
2022 Project management 46 26 13 6 6 1 1 74 12 1055
2022 Other services to the public 45 25 12 6 8 1 3 73 15 2395
2022 None of the above 47 23 14 6 7 1 2 72 14 1670
2020 Client contact centre 44 25 15 7 6 1 2 71 13 4329
2020 Health care practitioners 49 31 8 7 4 1 0 81 10 194
2020 Federal regulators 45 26 16 3 9 0 1 72 12 89
2020 Compliance, inspection and enforcement 40 24 17 9 8 1 1 65 17 849
2020 Communications or public affairs 49 24 17 4 5 1 0 74 9 266
2020 Access to information and privacy 57 18 13 5 4 1 2 77 10 178
2020 Security 50 31 8 5 4 2 0 83 9 106
2020 Science and technology 41 25 7 16 7 4 0 69 24 25
2020 Legal services 59 20 7 9 2 0 3 81 12 42
2020 Administration and operations 45 25 15 7 6 0 1 72 13 3926
2020 Human resources 50 25 13 6 4 0 1 76 11 841
2020 Financial management 46 32 11 5 5 0 2 79 9 467
2020 Procurement 50 24 13 6 4 1 2 76 10 69
2020 Real property 55 19 12 9 2 1 1 75 12 83
2020 Information management 53 25 11 6 4 0 1 78 10 276
2020 Information technology 54 25 12 5 3 1 0 80 8 930
2020 Internal audit 43 25 18 8 3 2 0 70 12 60
2020 Evaluation 47 27 12 4 6 2 2 77 10 124
2020 Data sciences 43 31 15 7 3 1 0 75 10 179
2020 Policy 46 26 14 7 5 1 0 73 12 998
2020 Project management 48 25 15 7 4 0 0 74 11 850
2020 Other services to the public 44 26 13 7 7 1 2 72 14 2370
2020 None of the above 43 27 13 8 6 1 2 72 14 1483
2019 Client contact centre 36 28 17 10 7 1 1 65 18 3047
2019 Health care practitioners 40 20 16 10 13 0 1 61 23 163
2019 Federal regulators 36 28 15 9 10 1 1 65 19 105
2019 Compliance, inspection and enforcement 35 28 18 12 6 0 1 63 19 706
2019 Communications or public affairs 54 23 12 7 4 0 0 77 11 263
2019 Access to information and privacy 45 19 19 10 4 1 2 66 15 131
2019 Security 45 23 12 8 5 2 5 73 15 101
2019 Science and technology 44 33 9 7 4 2 0 79 11 53
2019 Legal services 53 19 17 9 3 0 0 71 12 31
2019 Administration and operations 39 28 14 9 8 1 1 68 17 3124
2019 Human resources 41 28 15 8 6 1 1 70 15 735
2019 Financial management 46 27 14 7 5 1 1 74 12 429
2019 Procurement 44 30 10 10 7 0 0 73 17 57
2019 Real property 40 32 14 8 4 0 3 73 13 69
2019 Information management 45 27 12 10 5 0 2 73 15 258
2019 Information technology 52 24 13 5 4 1 1 77 10 893
2019 Internal audit 42 28 11 15 4 0 0 70 19 77
2019 Evaluation 37 31 11 14 5 2 1 69 19 130
2019 Data sciences 50 24 13 8 4 1 0 75 12 145
2019 Policy 47 25 13 7 6 0 1 74 13 884
2019 Project management 41 25 17 8 9 0 1 66 17 763
2019 Other services to the public 37 28 15 9 8 1 1 67 18 1920
2019 None of the above 39 28 15 7 8 1 1 69 16 1341

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 24 12 5 4 1 2 78 10 4905
2022 Health care practitioners 53 27 10 4 5 0 1 81 9 250
2022 Federal regulators 51 19 14 9 3 1 3 73 13 110
2022 Compliance, inspection and enforcement 49 25 13 5 5 1 1 76 11 1035
2022 Communications or public affairs 55 28 11 3 2 0 1 84 5 315
2022 Access to information and privacy 61 19 10 3 4 0 2 82 7 270
2022 Security 50 21 13 5 7 0 4 74 12 125
2022 Science and technology 61 23 6 4 2 0 4 88 7 45
2022 Legal services 57 22 10 2 9 0 0 79 11 45
2022 Administration and operations 52 27 11 5 4 0 2 80 9 4055
2022 Human resources 55 27 9 5 2 1 2 84 7 1040
2022 Financial management 57 28 8 5 1 0 1 86 6 445
2022 Procurement 59 27 7 2 2 0 2 88 4 95
2022 Real property 55 29 9 5 2 0 1 84 7 80
2022 Materiel management 50 30 12 4 0 0 4 83 4 25
2022 Information management 50 26 12 6 4 0 2 77 11 360
2022 Information technology 60 22 10 3 4 0 1 84 6 1075
2022 Internal audit 48 31 15 5 1 0 1 80 6 95
2022 Evaluation 58 20 12 4 4 0 1 79 8 245
2022 Data sciences 47 30 13 6 3 0 1 77 10 200
2022 Policy 51 24 12 5 6 0 1 77 11 1000
2022 Project management 51 28 11 4 5 0 1 80 9 1055
2022 Other services to the public 53 24 11 4 5 1 2 80 9 2395
2022 None of the above 57 22 10 4 4 0 2 81 8 1670
2020 Client contact centre 31 28 22 11 7 0 1 60 18 4343
2020 Health care practitioners 19 34 27 12 8 0 1 53 20 196
2020 Federal regulators 27 33 17 15 7 0 1 61 22 88
2020 Compliance, inspection and enforcement 25 29 23 13 9 0 0 54 23 853
2020 Communications or public affairs 31 32 23 8 7 0 0 63 15 266
2020 Access to information and privacy 42 27 19 7 4 1 1 70 11 178
2020 Security 35 25 19 8 12 1 0 61 20 106
2020 Science and technology 32 35 11 15 7 0 0 67 22 25
2020 Legal services 32 28 19 11 8 2 0 61 19 41
2020 Administration and operations 31 31 21 10 7 0 0 62 17 3924
2020 Human resources 32 31 21 10 5 0 1 64 15 843
2020 Financial management 31 36 21 7 5 0 1 67 12 471
2020 Procurement 34 36 13 7 6 1 3 73 13 70
2020 Real property 32 31 20 6 8 1 1 65 15 82
2020 Information management 38 32 16 10 5 0 0 69 14 276
2020 Information technology 42 29 17 8 3 1 1 71 12 927
2020 Internal audit 26 42 18 11 3 0 0 68 14 61
2020 Evaluation 26 32 26 11 3 0 1 59 15 125
2020 Data sciences 35 27 22 10 7 0 0 62 17 180
2020 Policy 25 30 25 13 7 0 0 56 20 994
2020 Project management 33 30 20 11 6 0 0 63 17 855
2020 Other services to the public 31 31 19 10 7 0 1 63 18 2380
2020 None of the above 31 30 18 12 8 0 1 62 20 1488

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 27 25 22 13 12 0 1 53 25 4895
2022 Health care practitioners 17 29 25 13 16 0 0 46 29 250
2022 Federal regulators 27 25 15 14 15 2 2 54 30 110
2022 Compliance, inspection and enforcement 17 24 23 17 19 0 1 41 37 1030
2022 Communications or public affairs 30 33 22 7 6 0 2 64 13 315
2022 Access to information and privacy 34 27 22 6 10 0 2 62 16 265
2022 Security 31 32 16 11 9 1 1 64 20 125
2022 Science and technology 30 43 13 8 0 0 6 78 8 45
2022 Legal services 34 32 13 7 14 0 0 66 22 45
2022 Administration and operations 25 28 22 12 12 0 1 54 24 4050
2022 Human resources 30 31 18 11 8 0 1 62 19 1040
2022 Financial management 35 32 17 10 5 1 1 68 15 440
2022 Procurement 25 35 15 13 10 0 2 62 23 100
2022 Real property 35 24 22 7 10 0 2 60 18 80
2022 Materiel management 34 35 8 19 0 0 4 72 20 25
2022 Information management 29 31 19 10 9 0 1 61 20 360
2022 Information technology 37 32 16 7 6 0 1 71 13 1070
2022 Internal audit 28 25 20 11 15 0 1 53 26 95
2022 Evaluation 24 27 22 12 13 0 1 52 26 245
2022 Data sciences 34 31 19 9 5 1 1 67 14 200
2022 Policy 32 31 19 9 8 0 1 63 17 1000
2022 Project management 27 29 25 9 9 0 1 56 19 1050
2022 Other services to the public 21 26 23 13 15 0 1 48 29 2390
2022 None of the above 29 26 22 11 11 1 1 56 22 1670
2020 Client contact centre 18 24 24 18 15 0 1 42 33 4353
2020 Health care practitioners 12 30 27 18 13 0 0 42 31 196
2020 Federal regulators 27 19 26 14 11 2 1 47 26 89
2020 Compliance, inspection and enforcement 13 21 22 21 22 0 0 35 43 854
2020 Communications or public affairs 35 25 22 10 7 0 0 60 17 266
2020 Access to information and privacy 37 26 20 11 5 0 1 63 17 179
2020 Security 25 28 27 15 4 0 1 54 19 106
2020 Science and technology 26 34 25 8 7 0 0 60 16 25
2020 Legal services 41 28 11 16 3 0 0 69 19 41
2020 Administration and operations 22 27 23 15 12 0 0 49 27 3931
2020 Human resources 26 29 25 13 7 0 0 55 20 842
2020 Financial management 32 32 19 9 7 0 1 64 17 468
2020 Procurement 30 30 16 10 8 1 3 64 19 70
2020 Real property 28 21 26 12 9 2 1 51 22 83
2020 Information management 33 30 16 12 8 1 1 64 20 277
2020 Information technology 32 33 21 9 5 1 1 65 14 928
2020 Internal audit 23 34 25 7 11 0 0 57 18 61
2020 Evaluation 24 36 17 12 9 1 1 61 22 124
2020 Data sciences 28 37 20 11 4 0 0 64 15 180
2020 Policy 26 31 25 11 6 0 0 58 17 999
2020 Project management 26 28 24 14 9 0 0 54 23 854
2020 Other services to the public 17 25 23 18 16 0 0 42 35 2381
2020 None of the above 22 26 23 12 14 1 1 49 27 1485
2019 Client contact centre 25 28 22 13 10 0 1 54 24 3047
2019 Health care practitioners 12 14 25 20 28 0 1 27 48 161
2019 Federal regulators 34 21 22 12 10 1 0 56 22 104
2019 Compliance, inspection and enforcement 20 27 25 16 12 0 0 47 28 710
2019 Communications or public affairs 45 30 16 6 2 0 1 76 8 260
2019 Access to information and privacy 42 25 17 10 3 1 2 69 14 131
2019 Security 21 36 25 9 4 1 4 60 14 101
2019 Science and technology 28 37 15 13 4 2 2 68 17 55
2019 Legal services 32 26 27 9 3 0 3 60 12 31
2019 Administration and operations 27 29 22 13 8 0 1 57 21 3116
2019 Human resources 27 31 22 11 7 0 1 59 19 729
2019 Financial management 31 36 21 8 3 1 0 67 12 427
2019 Procurement 21 33 21 20 5 0 0 54 25 56
2019 Real property 32 29 16 15 7 0 1 61 22 69
2019 Information management 34 28 22 10 4 0 2 64 14 258
2019 Information technology 34 31 19 10 5 0 1 66 15 892
2019 Internal audit 35 31 15 14 4 0 1 66 18 76
2019 Evaluation 33 23 22 13 5 4 1 59 18 130
2019 Data sciences 49 27 13 7 4 1 0 76 11 144
2019 Policy 37 29 20 8 4 0 1 68 12 882
2019 Project management 26 31 23 11 8 0 1 57 19 761
2019 Other services to the public 25 28 22 13 11 1 1 53 24 1922
2019 None of the above 29 31 19 10 9 1 1 62 19 1335
2018 Client contact centre 21 29 26 14 9 0 1 50 23 2962
2018 Health care practitioners 20 29 23 16 12 0 0 50 28 178
2018 Federal regulators 27 27 24 11 11 0 0 54 21 101
2018 Compliance, inspection and enforcement 18 24 25 19 13 0 0 43 32 695
2018 Communications or public affairs 28 35 22 10 5 0 0 62 15 241
2018 Access to information and privacy 30 35 15 14 5 0 1 66 19 111
2018 Security 20 32 22 18 6 2 0 53 24 62
2018 Science and technology 28 24 20 17 3 5 3 57 22 30
2018 Legal services 17 39 15 17 8 0 4 58 26 25
2018 Administration and operations 22 30 24 14 9 0 1 52 24 3002
2018 Human resources 23 29 28 11 7 0 1 53 19 635
2018 Financial management 22 30 29 14 4 1 1 53 18 372
2018 Procurement 28 26 15 23 6 0 2 55 30 47
2018 Real property 28 20 22 20 10 0 0 48 30 50
2018 Materiel management 17 12 24 39 7 0 0 29 47 13
2018 Information management 32 32 19 9 6 0 1 65 16 239
2018 Information technology 27 32 20 13 6 0 1 61 19 881
2018 Internal audit 25 37 25 5 8 0 0 62 13 83
2018 Evaluation 19 33 25 16 6 0 1 52 23 98
2018 Data sciences 37 29 26 5 1 1 1 67 7 152
2018 Policy 27 35 21 12 4 1 1 62 17 757
2018 Project management 22 30 25 13 10 0 1 52 23 742
2018 Other services to the public 20 27 26 14 11 1 1 48 25 1768
2018 None of the above 26 26 25 12 10 0 1 52 23 1186

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 68 15 6 2 3 1 6 88 5 4885
2022 Health care practitioners 71 17 2 1 4 1 4 93 5 250
2022 Federal regulators 64 11 11 3 4 2 5 80 8 110
2022 Compliance, inspection and enforcement 68 15 5 3 3 1 5 88 6 1030
2022 Communications or public affairs 66 15 9 1 3 0 6 86 4 315
2022 Access to information and privacy 66 17 6 2 2 1 5 89 5 265
2022 Security 66 12 7 1 5 3 7 85 6 125
2022 Science and technology 51 12 6 6 20 0 6 66 27 45
2022 Legal services 56 13 12 3 9 2 5 75 12 45
2022 Administration and operations 66 16 6 3 4 0 4 86 7 4045
2022 Human resources 66 15 5 3 4 0 7 87 8 1040
2022 Financial management 67 17 4 3 6 1 3 87 9 445
2022 Procurement 70 13 5 0 5 2 5 90 5 100
2022 Real property 74 13 2 0 5 0 6 93 6 80
2022 Materiel management 54 23 9 11 0 0 4 80 11 25
2022 Information management 62 18 7 5 4 0 4 84 9 360
2022 Information technology 69 13 6 2 6 1 5 86 8 1070
2022 Internal audit 61 26 5 1 2 0 5 92 3 95
2022 Evaluation 68 15 6 4 3 1 4 87 6 245
2022 Data sciences 65 16 5 4 6 0 4 84 11 200
2022 Policy 54 21 9 5 8 1 3 77 13 1000
2022 Project management 67 14 7 3 4 0 5 86 7 1050
2022 Other services to the public 63 16 7 3 5 1 5 84 9 2390
2022 None of the above 67 15 5 2 4 1 6 87 7 1660
2020 Client contact centre 55 23 12 5 3 0 2 80 8 4341
2020 Health care practitioners 49 33 11 4 2 0 0 83 6 197
2020 Federal regulators 47 32 12 7 1 1 0 80 8 87
2020 Compliance, inspection and enforcement 53 27 13 4 2 0 1 81 6 852
2020 Communications or public affairs 54 25 13 4 2 0 1 80 7 267
2020 Access to information and privacy 64 18 6 6 2 0 3 85 9 177
2020 Security 59 27 9 1 1 0 2 88 2 106
2020 Science and technology 66 7 12 11 3 0 0 73 15 25
2020 Legal services 54 18 21 2 5 0 0 72 8 42
2020 Administration and operations 55 26 12 4 2 0 1 82 6 3920
2020 Human resources 55 26 11 4 2 0 2 83 6 839
2020 Financial management 59 25 9 3 2 0 3 86 5 469
2020 Procurement 57 16 15 6 1 1 3 77 7 69
2020 Real property 57 28 7 2 0 1 5 90 2 84
2020 Information management 60 28 5 4 2 0 1 89 6 273
2020 Information technology 63 24 8 3 1 0 1 88 4 930
2020 Internal audit 48 39 9 2 2 0 0 87 3 61
2020 Evaluation 51 30 11 4 2 0 2 83 6 124
2020 Data sciences 52 30 11 4 2 0 2 83 6 179
2020 Policy 48 27 16 6 2 0 1 76 8 993
2020 Project management 57 25 11 4 2 0 1 84 5 853
2020 Other services to the public 56 23 12 4 4 0 2 80 8 2364
2020 None of the above 55 24 12 4 2 0 2 81 6 1485
2019 Client contact centre 49 23 14 7 5 0 2 74 12 3041
2019 Health care practitioners 36 22 17 10 13 0 2 59 23 161
2019 Federal regulators 40 27 12 9 10 1 1 68 19 106
2019 Compliance, inspection and enforcement 43 27 15 7 6 0 2 71 14 708
2019 Communications or public affairs 55 23 11 6 4 0 1 79 10 261
2019 Access to information and privacy 52 27 13 3 2 0 4 81 5 132
2019 Security 55 20 13 5 2 1 4 79 7 99
2019 Science and technology 56 11 16 4 7 2 4 71 12 54
2019 Legal services 53 25 11 6 6 0 0 77 11 32
2019 Administration and operations 50 25 13 6 4 0 2 77 10 3121
2019 Human resources 53 23 12 6 3 0 2 78 10 734
2019 Financial management 53 23 14 6 2 0 1 78 8 425
2019 Procurement 50 24 12 11 4 0 0 74 14 57
2019 Real property 65 22 7 3 3 0 1 88 6 69
2019 Information management 53 21 15 5 4 0 2 75 10 256
2019 Information technology 62 19 9 4 3 0 2 83 8 894
2019 Internal audit 52 29 5 10 4 0 0 81 14 76
2019 Evaluation 40 18 18 8 13 1 2 60 22 129
2019 Data sciences 53 22 12 8 2 1 1 76 11 145
2019 Policy 47 24 15 6 6 0 1 72 12 885
2019 Project management 49 25 12 6 6 0 2 76 12 761
2019 Other services to the public 45 25 15 7 6 0 2 72 13 1920
2019 None of the above 47 25 14 6 5 1 3 75 11 1343
2018 Client contact centre 49 23 14 6 4 0 4 75 11 2963
2018 Health care practitioners 26 28 22 6 15 0 2 56 22 182
2018 Federal regulators 40 26 18 8 8 0 1 66 16 100
2018 Compliance, inspection and enforcement 44 23 14 9 6 0 2 70 16 695
2018 Communications or public affairs 44 24 20 5 6 0 1 68 12 241
2018 Access to information and privacy 59 24 10 1 2 0 4 86 3 111
2018 Security 56 14 16 6 3 0 4 73 10 61
2018 Science and technology 66 16 5 10 0 0 3 85 10 30
2018 Legal services 39 29 21 0 0 4 8 77 0 26
2018 Administration and operations 46 26 14 7 5 0 3 73 12 3008
2018 Human resources 49 25 14 5 5 0 2 76 9 638
2018 Financial management 51 19 16 7 5 1 2 72 12 374
2018 Procurement 44 27 18 4 2 0 5 74 7 45
2018 Real property 57 27 8 6 2 0 0 84 8 50
2018 Materiel management 46 39 0 15 0 0 0 85 15 13
2018 Information management 49 25 14 7 3 0 2 76 10 240
2018 Information technology 53 21 12 6 4 0 3 77 11 879
2018 Internal audit 50 26 10 3 6 0 6 80 9 84
2018 Evaluation 30 38 19 8 2 0 3 71 10 97
2018 Data sciences 55 18 13 7 3 0 4 75 11 153
2018 Policy 42 26 18 7 6 0 1 69 12 754
2018 Project management 45 25 14 7 8 0 2 71 15 739
2018 Other services to the public 44 24 14 8 6 0 4 71 14 1766
2018 None of the above 47 22 14 7 7 0 3 71 14 1179

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 51 28 11 5 3 0 2 81 8 4895
2022 Health care practitioners 45 39 10 3 2 0 1 85 5 250
2022 Federal regulators 39 33 11 9 6 1 2 74 15 110
2022 Compliance, inspection and enforcement 44 33 12 5 4 0 1 78 10 1030
2022 Communications or public affairs 49 30 13 4 3 0 1 80 7 315
2022 Access to information and privacy 45 33 13 4 3 0 2 80 8 270
2022 Security 50 29 16 0 5 0 1 79 5 125
2022 Science and technology 60 24 8 0 2 0 6 89 3 45
2022 Legal services 60 20 11 4 4 0 0 81 8 45
2022 Administration and operations 45 32 12 5 4 0 1 78 9 4055
2022 Human resources 48 30 14 4 2 0 2 79 6 1040
2022 Financial management 46 35 10 5 2 1 1 83 7 445
2022 Procurement 48 32 13 3 1 0 2 82 4 100
2022 Real property 53 34 5 4 3 0 1 89 7 80
2022 Materiel management 48 20 14 0 14 0 4 70 15 25
2022 Information management 52 29 9 5 4 0 1 82 9 360
2022 Information technology 57 29 7 2 2 0 1 88 5 1070
2022 Internal audit 48 37 11 2 0 0 2 86 2 95
2022 Evaluation 48 32 10 4 4 0 1 81 9 245
2022 Data sciences 43 32 14 5 4 0 1 76 10 200
2022 Policy 41 33 16 5 4 0 1 75 9 1005
2022 Project management 46 32 13 5 3 0 1 79 8 1055
2022 Other services to the public 44 33 12 4 5 0 2 78 9 2395
2022 None of the above 49 30 12 4 4 0 1 80 8 1665
2020 Client contact centre 38 33 17 8 4 0 1 71 11 4338
2020 Health care practitioners 25 40 24 8 4 0 0 64 12 197
2020 Federal regulators 26 37 20 14 2 0 0 63 17 89
2020 Compliance, inspection and enforcement 31 34 20 10 4 0 0 66 14 854
2020 Communications or public affairs 28 35 21 11 4 0 0 64 15 265
2020 Access to information and privacy 42 31 16 9 3 0 1 73 11 179
2020 Security 40 42 11 5 1 0 1 83 6 106
2020 Science and technology 28 30 28 10 3 0 0 58 14 25
2020 Legal services 36 33 16 12 0 3 0 71 12 41
2020 Administration and operations 34 36 18 7 4 0 1 71 11 3922
2020 Human resources 32 34 20 8 6 0 0 66 14 842
2020 Financial management 33 35 20 7 4 0 1 69 11 470
2020 Procurement 38 20 17 13 12 0 0 58 25 70
2020 Real property 30 39 25 2 1 1 2 71 4 84
2020 Information management 39 41 13 4 2 0 0 81 6 274
2020 Information technology 45 33 13 6 2 0 1 78 8 925
2020 Internal audit 31 44 20 3 2 0 0 75 5 60
2020 Evaluation 23 39 23 10 6 0 0 61 16 124
2020 Data sciences 23 38 28 7 5 0 0 61 12 178
2020 Policy 21 35 26 11 6 0 0 56 18 995
2020 Project management 31 34 20 10 5 0 0 65 15 850
2020 Other services to the public 37 35 17 6 4 0 0 72 11 2370
2020 None of the above 36 33 18 7 4 0 1 70 11 1487

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 70 13 5 2 2 1 8 91 4 4905
2022 Health care practitioners 74 11 3 2 2 1 8 93 4 250
2022 Federal regulators 60 16 4 4 5 1 11 86 10 110
2022 Compliance, inspection and enforcement 71 12 4 2 3 1 8 91 5 1030
2022 Communications or public affairs 72 11 3 1 1 0 11 94 3 315
2022 Access to information and privacy 68 16 6 3 2 0 5 89 5 270
2022 Security 77 7 4 4 2 1 5 90 6 125
2022 Science and technology 69 14 2 2 2 0 11 93 4 45
2022 Legal services 76 9 2 7 2 0 4 89 10 45
2022 Administration and operations 71 12 4 2 2 1 8 91 5 4055
2022 Human resources 72 11 3 1 1 0 12 94 2 1040
2022 Financial management 75 13 4 2 1 0 6 93 3 445
2022 Procurement 81 6 5 2 1 2 3 92 3 100
2022 Real property 81 10 1 2 0 0 6 97 2 80
2022 Materiel management 81 7 0 4 0 4 4 96 4 25
2022 Information management 70 14 4 2 2 0 8 91 5 360
2022 Information technology 76 8 4 1 2 1 7 92 3 1075
2022 Internal audit 67 18 6 3 0 0 7 91 3 95
2022 Evaluation 68 13 4 2 4 2 7 90 6 245
2022 Data sciences 71 9 5 2 4 1 8 88 7 200
2022 Policy 68 11 5 3 3 0 9 88 7 1005
2022 Project management 73 11 3 1 2 0 8 92 4 1050
2022 Other services to the public 67 13 5 2 4 1 8 88 6 2400
2022 None of the above 71 11 4 2 3 1 8 90 6 1660
2020 Client contact centre 67 16 7 3 2 1 4 87 5 4327
2020 Health care practitioners 61 21 8 3 2 0 5 86 6 196
2020 Federal regulators 65 12 9 4 3 2 3 82 8 88
2020 Compliance, inspection and enforcement 68 17 7 3 1 1 3 88 4 848
2020 Communications or public affairs 75 10 8 1 1 0 4 89 2 266
2020 Access to information and privacy 72 16 5 2 1 1 2 91 3 180
2020 Security 66 21 5 0 1 0 6 93 1 106
2020 Science and technology 70 11 12 3 0 0 4 84 3 25
2020 Legal services 81 7 2 2 0 0 8 95 3 40
2020 Administration and operations 69 17 6 2 2 1 4 90 4 3920
2020 Human resources 69 15 6 2 2 0 5 90 4 845
2020 Financial management 68 21 5 2 1 1 3 92 3 469
2020 Procurement 79 8 6 3 0 0 4 91 3 70
2020 Real property 75 19 1 1 0 1 2 98 1 83
2020 Information management 73 15 7 1 0 0 3 91 1 273
2020 Information technology 74 14 6 2 1 0 3 91 3 928
2020 Internal audit 65 25 3 2 2 0 3 93 4 61
2020 Evaluation 60 21 8 3 2 0 7 87 5 123
2020 Data sciences 68 23 3 1 1 1 3 94 2 178
2020 Policy 67 16 7 3 1 1 5 88 5 990
2020 Project management 69 17 7 2 1 0 4 89 3 853
2020 Other services to the public 68 16 7 2 2 1 4 89 4 2369
2020 None of the above 66 17 6 3 2 1 5 89 5 1486
2019 Client contact centre 66 15 7 3 2 1 6 87 6 3049
2019 Health care practitioners 57 18 6 5 5 1 9 82 11 162
2019 Federal regulators 63 17 7 3 4 2 6 86 7 106
2019 Compliance, inspection and enforcement 67 13 6 3 3 1 9 88 6 707
2019 Communications or public affairs 73 9 5 1 2 0 9 91 3 261
2019 Access to information and privacy 70 13 7 3 1 0 7 89 3 129
2019 Security 74 12 5 0 0 2 8 95 0 100
2019 Science and technology 64 11 3 5 4 2 11 86 10 55
2019 Legal services 59 13 5 3 3 0 17 87 7 32
2019 Administration and operations 69 13 6 2 2 1 7 88 5 3118
2019 Human resources 69 14 7 2 2 1 5 89 4 734
2019 Financial management 68 16 5 2 2 1 5 90 5 427
2019 Procurement 79 11 4 0 0 0 7 96 0 57
2019 Real property 81 11 3 0 0 0 5 97 0 69
2019 Information management 73 12 6 2 1 0 5 90 4 259
2019 Information technology 72 14 5 2 2 1 5 90 5 890
2019 Internal audit 72 10 8 1 1 0 8 89 3 74
2019 Evaluation 58 11 10 7 5 2 8 76 12 130
2019 Data sciences 70 13 6 3 1 1 6 88 5 145
2019 Policy 70 13 5 3 2 0 7 89 5 884
2019 Project management 65 14 8 2 3 1 7 86 6 758
2019 Other services to the public 64 16 6 2 3 1 8 87 6 1922
2019 None of the above 66 14 6 3 2 1 8 88 6 1344
2018 Client contact centre 63 16 8 3 3 1 6 85 6 2971
2018 Health care practitioners 52 20 10 5 6 0 7 77 12 181
2018 Federal regulators 56 21 10 3 6 1 4 80 9 101
2018 Compliance, inspection and enforcement 64 15 6 4 4 1 6 84 9 698
2018 Communications or public affairs 66 17 6 3 2 1 4 87 6 241
2018 Access to information and privacy 63 20 4 3 2 1 8 90 5 111
2018 Security 67 12 10 3 2 2 5 84 5 61
2018 Science and technology 70 13 10 0 3 0 3 86 3 30
2018 Legal services 59 16 0 0 5 8 12 93 7 25
2018 Administration and operations 61 18 8 3 3 1 6 85 7 3008
2018 Human resources 66 16 6 2 3 1 6 88 6 641
2018 Financial management 65 12 11 4 2 0 7 83 6 370
2018 Procurement 67 18 9 2 0 0 4 89 2 47
2018 Real property 71 13 2 6 2 0 6 89 9 49
2018 Materiel management 92 0 8 0 0 0 0 92 0 12
2018 Information management 68 14 8 3 2 0 5 86 6 239
2018 Information technology 64 17 6 3 3 1 6 87 7 882
2018 Internal audit 59 20 10 3 2 0 7 84 5 84
2018 Evaluation 58 24 8 3 1 1 5 87 5 98
2018 Data sciences 74 10 7 1 3 1 4 88 4 153
2018 Policy 65 16 7 3 2 1 6 87 5 760
2018 Project management 61 16 8 3 5 0 6 82 9 737
2018 Other services to the public 60 17 9 4 4 1 6 82 8 1768
2018 None of the above 63 14 8 4 5 1 6 82 9 1186

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 77 8 4 2 3 2 6 91 5 4905
2022 Health care practitioners 79 8 6 0 3 0 4 90 3 250
2022 Federal regulators 67 14 1 5 5 1 7 88 11 110
2022 Compliance, inspection and enforcement 74 9 4 3 3 1 6 89 6 1030
2022 Communications or public affairs 77 8 4 2 2 0 8 92 3 315
2022 Access to information and privacy 80 8 2 2 3 1 5 93 5 270
2022 Security 70 8 3 4 3 3 9 89 7 125
2022 Science and technology 77 10 4 0 0 0 10 96 0 45
2022 Legal services 71 10 4 2 4 2 7 88 7 45
2022 Administration and operations 75 9 4 2 3 1 6 91 5 4055
2022 Human resources 78 7 3 1 2 1 8 93 3 1035
2022 Financial management 78 9 3 1 2 2 5 94 3 445
2022 Procurement 76 9 3 5 2 1 3 90 7 100
2022 Real property 76 7 5 2 4 1 5 88 7 80
2022 Materiel management 88 0 0 4 0 0 8 96 4 25
2022 Information management 73 9 3 4 5 2 5 88 9 360
2022 Information technology 80 8 3 1 2 1 4 93 3 1075
2022 Internal audit 79 9 5 0 3 2 3 92 3 95
2022 Evaluation 77 6 5 4 4 1 3 86 8 245
2022 Data sciences 76 9 4 2 4 1 4 89 6 200
2022 Policy 74 10 4 2 4 1 5 90 6 1000
2022 Project management 75 9 5 2 3 1 4 90 5 1050
2022 Other services to the public 75 8 4 3 3 2 6 90 6 2390
2022 None of the above 76 7 4 2 2 2 7 91 5 1665
2020 Client contact centre 79 8 4 2 2 1 3 91 4 4328
2020 Health care practitioners 85 7 2 1 2 1 2 95 3 195
2020 Federal regulators 81 6 3 3 6 0 1 88 9 88
2020 Compliance, inspection and enforcement 78 9 5 2 3 1 2 89 5 854
2020 Communications or public affairs 82 6 4 3 1 0 3 91 5 264
2020 Access to information and privacy 81 7 4 2 1 2 3 93 3 179
2020 Security 80 4 5 5 1 1 3 88 7 106
2020 Science and technology 73 4 3 4 7 4 3 84 13 25
2020 Legal services 83 7 2 2 0 0 5 95 2 42
2020 Administration and operations 78 9 4 2 2 1 3 90 5 3913
2020 Human resources 78 9 3 3 2 1 4 91 5 837
2020 Financial management 80 9 3 3 2 0 3 91 5 470
2020 Procurement 85 5 4 3 0 1 1 92 3 70
2020 Real property 85 8 2 1 1 1 2 96 2 84
2020 Information management 83 8 2 1 1 2 1 95 2 274
2020 Information technology 83 7 3 1 2 1 3 94 3 927
2020 Internal audit 87 10 3 0 0 0 0 97 0 61
2020 Evaluation 79 9 3 2 3 1 3 91 6 124
2020 Data sciences 81 7 6 3 2 1 1 90 4 179
2020 Policy 78 9 5 3 2 1 3 90 5 993
2020 Project management 78 9 3 3 2 1 3 91 6 850
2020 Other services to the public 78 9 4 2 2 1 4 92 5 2369
2020 None of the above 79 8 4 2 2 1 4 92 4 1482
2019 Client contact centre 71 12 6 4 4 1 3 86 8 3060
2019 Health care practitioners 71 13 9 1 4 0 2 85 5 161
2019 Federal regulators 68 14 4 3 7 1 2 85 11 105
2019 Compliance, inspection and enforcement 66 15 5 6 5 0 2 84 11 710
2019 Communications or public affairs 73 11 8 3 3 1 3 86 5 264
2019 Access to information and privacy 67 12 8 6 3 0 4 82 10 130
2019 Security 71 12 4 4 3 2 4 88 7 101
2019 Science and technology 78 11 5 0 0 4 2 94 0 55
2019 Legal services 68 19 0 5 3 0 5 92 8 33
2019 Administration and operations 69 12 7 4 4 1 3 84 9 3125
2019 Human resources 70 12 7 4 5 1 3 85 9 738
2019 Financial management 68 13 5 5 4 2 4 85 10 429
2019 Procurement 76 14 0 3 2 0 5 94 6 57
2019 Real property 75 12 4 3 1 3 1 91 4 69
2019 Information management 68 13 7 5 4 1 2 84 9 258
2019 Information technology 79 10 4 2 2 0 3 92 4 896
2019 Internal audit 65 15 6 1 4 4 5 88 6 75
2019 Evaluation 60 13 8 6 8 3 3 77 14 131
2019 Data sciences 71 10 8 3 4 2 2 84 8 142
2019 Policy 72 12 6 3 3 1 3 87 7 882
2019 Project management 67 11 7 5 6 1 4 82 11 765
2019 Other services to the public 69 12 7 3 4 1 4 85 8 1927
2019 None of the above 70 12 5 3 5 1 4 86 8 1343
2018 Client contact centre 69 13 6 4 3 1 5 86 7 2974
2018 Health care practitioners 61 18 7 5 2 0 8 85 8 180
2018 Federal regulators 66 12 13 4 4 0 1 80 8 101
2018 Compliance, inspection and enforcement 65 14 6 4 5 1 5 83 10 700
2018 Communications or public affairs 73 11 7 3 3 1 2 87 6 242
2018 Access to information and privacy 68 15 7 2 2 1 5 88 5 111
2018 Security 69 8 13 0 5 0 5 81 6 62
2018 Science and technology 71 12 7 3 3 0 3 86 7 29
2018 Legal services 61 12 8 0 5 2 12 85 6 26
2018 Administration and operations 67 14 6 4 4 1 4 85 8 3009
2018 Human resources 74 10 6 2 3 1 5 89 5 635
2018 Financial management 66 13 8 4 4 1 4 84 8 372
2018 Procurement 76 8 4 7 2 0 2 87 9 46
2018 Real property 75 11 2 0 4 2 6 94 4 50
2018 Materiel management 71 7 12 0 0 9 0 87 0 13
2018 Information management 67 11 7 6 4 1 5 82 11 240
2018 Information technology 74 10 4 2 3 2 5 90 5 880
2018 Internal audit 67 12 6 3 6 0 6 84 10 84
2018 Evaluation 65 10 10 5 1 1 9 83 6 98
2018 Data sciences 74 9 6 5 1 1 3 87 7 152
2018 Policy 70 13 8 2 3 1 3 86 6 760
2018 Project management 66 14 6 3 4 1 6 86 8 740
2018 Other services to the public 65 14 6 4 5 1 5 85 9 1765
2018 None of the above 65 13 6 4 5 1 6 83 10 1186

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 77 10 4 2 2 1 5 93 3 4895
2022 Health care practitioners 79 15 4 0 1 0 1 95 1 250
2022 Federal regulators 63 20 7 3 1 1 5 89 4 110
2022 Compliance, inspection and enforcement 73 14 5 2 1 1 4 92 3 1030
2022 Communications or public affairs 71 19 4 0 1 0 4 94 1 315
2022 Access to information and privacy 77 12 4 3 1 1 3 92 5 270
2022 Security 65 17 5 4 1 2 7 89 5 125
2022 Science and technology 78 6 4 2 2 0 8 92 4 45
2022 Legal services 74 17 4 0 2 0 3 94 2 45
2022 Administration and operations 71 17 5 2 1 0 4 92 3 4055
2022 Human resources 73 14 4 1 2 1 5 92 3 1040
2022 Financial management 74 14 5 2 2 1 3 91 4 445
2022 Procurement 57 23 6 6 3 1 3 84 9 100
2022 Real property 69 24 2 1 1 0 2 95 2 80
2022 Materiel management 68 16 0 7 0 0 8 92 8 25
2022 Information management 65 20 5 4 3 1 3 88 7 360
2022 Information technology 72 19 4 1 1 0 3 94 1 1075
2022 Internal audit 71 17 4 3 1 0 4 92 4 95
2022 Evaluation 71 18 4 4 1 0 3 92 5 245
2022 Data sciences 65 22 5 2 2 0 3 90 4 200
2022 Policy 70 17 7 1 1 0 2 90 3 1000
2022 Project management 68 21 6 2 2 0 2 91 3 1055
2022 Other services to the public 74 14 4 2 1 0 5 93 3 2400
2022 None of the above 72 15 5 1 1 1 6 92 2 1670
2020 Client contact centre 77 12 5 2 1 0 3 92 3 4330
2020 Health care practitioners 77 13 4 3 0 0 3 93 3 195
2020 Federal regulators 75 16 5 1 2 0 0 92 4 86
2020 Compliance, inspection and enforcement 72 17 5 2 2 0 2 91 4 851
2020 Communications or public affairs 69 20 6 3 0 0 2 90 4 262
2020 Access to information and privacy 76 15 2 1 2 1 3 95 3 179
2020 Security 79 9 5 4 2 0 2 90 6 105
2020 Science and technology 53 28 12 7 0 0 0 81 7 25
2020 Legal services 76 17 8 0 0 0 0 92 0 42
2020 Administration and operations 71 18 6 2 1 0 2 90 4 3906
2020 Human resources 74 15 5 2 1 0 2 91 3 839
2020 Financial management 68 17 7 3 1 0 3 88 5 467
2020 Procurement 75 17 3 4 0 0 1 93 4 70
2020 Real property 67 19 5 5 2 1 1 88 7 83
2020 Information management 69 22 4 3 1 0 1 92 4 272
2020 Information technology 74 16 5 3 1 0 1 91 3 930
2020 Internal audit 81 13 2 1 0 0 3 97 2 61
2020 Evaluation 76 17 1 2 2 0 2 96 3 124
2020 Data sciences 70 16 9 3 1 0 0 87 4 179
2020 Policy 71 18 6 2 2 0 1 91 4 990
2020 Project management 70 18 6 3 1 0 2 90 4 850
2020 Other services to the public 75 14 5 2 1 1 3 92 3 2358
2020 None of the above 73 16 4 2 1 1 3 93 3 1479
2019 Client contact centre 61 21 9 4 3 0 2 84 7 3048
2019 Health care practitioners 55 25 9 8 1 0 2 82 9 162
2019 Federal regulators 60 22 11 4 2 0 2 83 6 103
2019 Compliance, inspection and enforcement 56 26 11 3 2 0 2 83 5 707
2019 Communications or public affairs 56 31 7 3 1 0 2 89 4 263
2019 Access to information and privacy 55 22 14 5 2 0 1 78 7 131
2019 Security 52 28 10 4 2 1 4 84 6 101
2019 Science and technology 69 15 10 0 2 4 0 87 2 55
2019 Legal services 54 22 19 0 3 0 3 78 3 33
2019 Administration and operations 55 27 9 4 2 0 2 83 7 3125
2019 Human resources 66 20 7 3 3 0 2 87 6 737
2019 Financial management 55 26 10 5 2 1 2 83 7 427
2019 Procurement 62 34 2 2 0 0 0 97 2 57
2019 Real property 61 27 8 0 4 0 0 88 4 69
2019 Information management 55 29 10 4 1 0 2 85 4 258
2019 Information technology 65 22 8 2 1 0 2 89 3 893
2019 Internal audit 55 24 10 4 3 0 4 83 7 75
2019 Evaluation 51 25 11 7 4 1 1 77 11 130
2019 Data sciences 63 22 8 5 1 1 1 86 5 142
2019 Policy 61 23 9 3 2 0 2 86 5 882
2019 Project management 57 23 10 4 3 0 1 82 8 762
2019 Other services to the public 58 25 9 4 2 0 2 85 6 1917
2019 None of the above 57 25 10 2 3 0 3 84 5 1331
2018 Client contact centre 58 24 9 4 2 0 2 84 6 2979
2018 Health care practitioners 49 32 13 2 3 0 1 81 5 180
2018 Federal regulators 61 30 8 0 1 0 0 91 1 101
2018 Compliance, inspection and enforcement 56 23 13 4 2 0 2 81 7 699
2018 Communications or public affairs 55 26 10 6 2 0 1 82 8 243
2018 Access to information and privacy 52 26 18 1 1 0 2 80 2 111
2018 Security 53 24 14 2 5 0 2 79 7 62
2018 Science and technology 58 19 13 3 3 0 3 79 7 30
2018 Legal services 56 23 15 0 0 0 5 84 0 27
2018 Administration and operations 52 26 12 4 3 0 2 80 8 3018
2018 Human resources 58 23 10 4 3 0 2 83 7 644
2018 Financial management 50 29 11 6 3 0 3 80 9 374
2018 Procurement 52 27 12 2 5 0 2 81 7 47
2018 Real property 53 31 12 4 0 0 0 84 4 50
2018 Materiel management 30 31 24 15 0 0 0 61 15 13
2018 Information management 51 27 14 5 1 0 2 80 6 235
2018 Information technology 62 22 8 3 2 0 3 87 5 887
2018 Internal audit 55 23 7 7 6 0 1 79 14 84
2018 Evaluation 57 21 11 7 1 0 3 80 8 97
2018 Data sciences 62 23 10 2 3 0 1 86 4 153
2018 Policy 58 25 10 3 2 0 1 85 5 757
2018 Project management 57 25 10 4 2 0 3 84 6 741
2018 Other services to the public 55 24 11 4 3 0 2 81 8 1773
2018 None of the above 56 24 10 3 4 1 2 82 7 1190

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 74 10 5 2 3 1 5 90 6 4885
2022 Health care practitioners 71 14 6 4 4 0 2 87 7 250
2022 Federal regulators 67 12 8 2 3 1 7 86 5 110
2022 Compliance, inspection and enforcement 69 13 7 4 4 1 3 85 8 1035
2022 Communications or public affairs 70 14 7 3 2 0 4 87 6 315
2022 Access to information and privacy 71 17 3 4 2 1 3 91 6 270
2022 Security 63 13 8 5 2 1 8 83 8 125
2022 Science and technology 73 7 7 0 5 0 8 87 5 45
2022 Legal services 64 15 12 3 4 0 2 81 6 45
2022 Administration and operations 70 14 6 3 4 0 3 87 7 4055
2022 Human resources 71 15 3 3 2 1 4 91 6 1040
2022 Financial management 70 16 5 3 3 1 2 89 6 445
2022 Procurement 65 14 8 4 5 1 3 82 9 100
2022 Real property 67 21 5 2 3 0 1 90 5 80
2022 Materiel management 60 17 11 0 4 0 8 84 4 25
2022 Information management 65 19 3 5 4 1 2 87 10 360
2022 Information technology 72 13 6 2 2 0 3 89 5 1075
2022 Internal audit 69 14 4 5 4 0 4 87 9 90
2022 Evaluation 75 11 6 3 3 0 3 88 6 245
2022 Data sciences 65 14 9 4 4 2 2 82 8 200
2022 Policy 65 15 9 3 5 0 2 82 8 1000
2022 Project management 66 18 7 4 4 0 2 85 8 1055
2022 Other services to the public 69 13 6 3 4 1 4 86 8 2390
2022 None of the above 71 12 6 3 3 1 5 88 6 1660
2020 Client contact centre 73 12 6 3 3 1 2 88 6 4329
2020 Health care practitioners 78 8 6 2 2 1 3 89 4 196
2020 Federal regulators 71 13 2 4 8 0 1 85 12 89
2020 Compliance, inspection and enforcement 69 13 7 4 4 1 2 84 8 853
2020 Communications or public affairs 66 16 7 5 4 0 2 84 9 267
2020 Access to information and privacy 75 15 4 2 2 0 2 92 4 180
2020 Security 67 16 9 3 2 0 2 85 5 106
2020 Science and technology 57 12 12 3 12 0 4 72 16 25
2020 Legal services 81 11 0 2 0 0 5 98 2 42
2020 Administration and operations 70 15 6 4 3 0 2 87 7 3916
2020 Human resources 71 13 6 4 4 0 2 86 8 839
2020 Financial management 68 16 7 3 3 0 3 86 7 470
2020 Procurement 70 13 7 9 0 0 1 84 9 70
2020 Real property 68 19 4 2 5 1 1 89 7 84
2020 Information management 71 17 7 1 4 0 1 88 5 274
2020 Information technology 76 13 5 3 2 0 1 90 5 930
2020 Internal audit 62 18 10 6 2 0 2 82 8 61
2020 Evaluation 68 18 3 3 5 0 2 88 9 124
2020 Data sciences 72 10 10 6 2 0 0 83 7 179
2020 Policy 64 18 8 5 4 0 1 83 9 994
2020 Project management 69 15 7 4 3 0 2 86 8 851
2020 Other services to the public 72 13 7 3 3 1 3 87 6 2364
2020 None of the above 70 15 6 3 3 1 2 87 7 1476
2019 Client contact centre 65 16 8 5 4 0 2 83 9 3041
2019 Health care practitioners 62 14 11 4 7 0 2 78 11 161
2019 Federal regulators 54 18 9 10 7 0 2 73 18 105
2019 Compliance, inspection and enforcement 58 20 10 6 5 0 1 79 12 706
2019 Communications or public affairs 60 19 11 3 5 1 1 80 9 262
2019 Access to information and privacy 64 16 15 2 2 0 2 81 4 131
2019 Security 57 22 5 6 4 2 4 84 11 101
2019 Science and technology 71 13 7 2 2 4 2 89 4 55
2019 Legal services 62 13 14 3 6 0 3 77 8 33
2019 Administration and operations 61 18 9 6 4 0 2 81 11 3114
2019 Human resources 58 18 9 7 6 0 2 78 13 738
2019 Financial management 62 17 9 6 4 1 2 81 10 424
2019 Procurement 74 14 7 2 4 0 0 88 5 56
2019 Real property 67 14 8 6 3 0 3 83 9 68
2019 Information management 57 23 8 5 5 0 2 82 10 257
2019 Information technology 69 18 6 2 3 0 2 88 5 887
2019 Internal audit 60 17 10 3 5 1 4 81 8 74
2019 Evaluation 48 17 18 7 6 1 2 67 14 129
2019 Data sciences 63 17 7 7 4 1 1 81 12 142
2019 Policy 58 17 12 6 5 0 2 77 11 879
2019 Project management 58 18 9 7 6 0 1 77 13 764
2019 Other services to the public 61 18 9 4 5 1 2 81 9 1913
2019 None of the above 60 18 9 5 5 1 2 80 10 1342
2018 Client contact centre 61 18 9 5 4 0 2 81 9 2966
2018 Health care practitioners 55 24 10 6 6 0 0 78 12 180
2018 Federal regulators 60 21 6 7 6 0 0 81 12 101
2018 Compliance, inspection and enforcement 56 19 11 7 6 0 1 76 13 696
2018 Communications or public affairs 52 22 14 9 3 0 1 74 12 243
2018 Access to information and privacy 59 23 8 6 2 1 2 84 8 111
2018 Security 54 16 19 2 6 2 2 72 9 62
2018 Science and technology 69 5 10 3 10 0 3 76 14 30
2018 Legal services 42 27 22 5 5 0 0 68 10 27
2018 Administration and operations 57 20 11 6 5 0 2 78 11 3005
2018 Human resources 59 16 10 5 6 1 2 78 12 644
2018 Financial management 56 19 10 6 6 0 2 78 12 377
2018 Procurement 57 18 8 10 7 0 0 75 16 48
2018 Real property 62 24 6 2 4 2 0 88 6 50
2018 Materiel management 46 23 9 15 7 0 0 69 22 13
2018 Information management 52 22 12 7 5 1 1 76 12 235
2018 Information technology 62 20 8 5 3 0 2 84 8 884
2018 Internal audit 53 20 11 6 11 0 0 73 16 84
2018 Evaluation 55 20 7 13 4 0 2 76 17 97
2018 Data sciences 66 14 10 8 1 0 1 81 9 153
2018 Policy 54 22 12 6 5 0 1 77 11 758
2018 Project management 53 21 12 6 5 0 2 76 12 741
2018 Other services to the public 52 22 11 6 6 1 2 77 12 1770
2018 None of the above 56 17 11 7 7 1 2 75 14 1183

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 67 6 3 1 1 1 22 94 3 4885
2022 Health care practitioners 62 4 2 0 0 0 32 98 0 250
2022 Federal regulators 63 8 4 1 1 1 22 92 3 110
2022 Compliance, inspection and enforcement 60 6 4 1 1 0 28 92 3 1030
2022 Communications or public affairs 65 7 4 1 1 0 23 94 1 315
2022 Access to information and privacy 67 6 3 1 1 0 22 94 3 270
2022 Security 62 8 4 1 1 2 24 93 2 125
2022 Science and technology 65 4 10 2 0 0 20 86 2 45
2022 Legal services 63 3 2 0 2 0 30 94 3 45
2022 Administration and operations 61 10 4 2 1 0 23 92 3 4045
2022 Human resources 63 9 5 1 1 0 20 91 3 1040
2022 Financial management 67 12 4 2 1 1 13 92 3 445
2022 Procurement 58 11 6 4 0 1 20 88 5 100
2022 Real property 72 12 3 0 0 0 13 96 0 80
2022 Materiel management 61 16 4 0 0 0 19 95 0 25
2022 Information management 60 10 2 1 1 0 25 94 3 360
2022 Information technology 67 11 5 1 0 0 16 94 1 1075
2022 Internal audit 61 9 6 1 1 0 23 90 3 95
2022 Evaluation 65 6 3 1 0 0 25 95 2 245
2022 Data sciences 69 7 5 0 1 0 18 92 2 200
2022 Policy 62 9 4 1 1 0 21 91 3 1000
2022 Project management 62 11 5 1 1 0 19 90 3 1050
2022 Other services to the public 60 6 2 1 1 0 29 94 2 2395
2022 None of the above 62 7 3 1 1 1 26 94 2 1665
2020 Client contact centre 63 6 3 1 1 1 26 94 2 4341
2020 Health care practitioners 60 1 1 0 0 0 37 98 0 197
2020 Federal regulators 74 6 1 0 1 1 17 97 1 89
2020 Compliance, inspection and enforcement 56 8 3 2 1 1 30 92 4 855
2020 Communications or public affairs 67 12 3 2 1 0 14 93 4 266
2020 Access to information and privacy 69 8 3 0 1 2 16 95 1 178
2020 Security 63 6 4 2 0 2 23 92 3 106
2020 Science and technology 62 8 3 0 0 0 27 95 0 25
2020 Legal services 69 7 2 0 0 0 22 97 0 42
2020 Administration and operations 59 10 4 1 1 0 25 91 3 3923
2020 Human resources 62 9 3 2 0 0 23 92 3 843
2020 Financial management 62 10 4 2 1 0 21 91 4 468
2020 Procurement 71 6 0 1 0 0 21 98 2 70
2020 Real property 61 13 3 1 0 1 20 94 1 84
2020 Information management 63 9 2 1 0 1 25 96 1 273
2020 Information technology 66 10 4 2 1 0 17 92 3 932
2020 Internal audit 64 6 2 1 0 0 26 96 2 61
2020 Evaluation 65 11 2 2 2 0 19 94 4 123
2020 Data sciences 68 9 4 3 0 1 15 91 4 177
2020 Policy 59 11 6 1 1 0 21 90 3 992
2020 Project management 63 10 4 1 1 0 21 93 3 855
2020 Other services to the public 61 6 2 1 1 1 29 94 3 2369
2020 None of the above 61 7 2 1 0 1 27 95 2 1484
2019 Client contact centre 57 7 4 1 1 0 29 92 3 3037
2019 Health care practitioners 47 3 0 1 1 1 47 96 4 160
2019 Federal regulators 61 5 4 0 0 0 29 95 0 103
2019 Compliance, inspection and enforcement 55 7 4 2 0 0 33 91 3 704
2019 Communications or public affairs 59 10 4 1 0 1 24 92 2 261
2019 Access to information and privacy 57 10 6 1 1 0 25 89 3 131
2019 Security 47 13 5 2 1 1 31 88 4 100
2019 Science and technology 68 9 2 5 2 4 11 90 8 55
2019 Legal services 53 5 5 0 3 0 34 87 4 33
2019 Administration and operations 53 11 5 2 1 0 27 88 4 3113
2019 Human resources 60 9 4 2 2 0 23 90 4 735
2019 Financial management 54 12 7 3 1 1 22 86 5 429
2019 Procurement 60 11 4 0 2 0 24 93 2 57
2019 Real property 54 17 8 0 3 0 18 86 3 68
2019 Information management 61 8 2 2 1 0 25 93 4 256
2019 Information technology 61 14 5 1 1 0 18 92 2 890
2019 Internal audit 61 2 6 3 0 0 27 88 3 75
2019 Evaluation 55 7 7 2 1 2 24 85 5 131
2019 Data sciences 56 9 4 1 1 1 28 92 3 142
2019 Policy 56 12 5 2 1 0 24 89 4 878
2019 Project management 53 12 5 2 1 0 27 89 4 761
2019 Other services to the public 54 7 3 2 1 0 33 92 4 1903
2019 None of the above 55 9 3 2 1 1 30 92 4 1331
2018 Client contact centre 54 7 4 2 1 0 32 91 3 2945
2018 Health care practitioners 43 7 4 0 0 0 46 92 1 179
2018 Federal regulators 54 12 5 1 1 0 27 90 3 99
2018 Compliance, inspection and enforcement 48 7 6 1 1 0 37 88 3 696
2018 Communications or public affairs 53 10 4 3 1 0 30 89 5 242
2018 Access to information and privacy 52 12 8 1 1 1 25 86 3 110
2018 Security 58 10 6 0 0 0 25 92 0 62
2018 Science and technology 57 0 7 0 0 0 36 90 0 30
2018 Legal services 50 5 7 0 4 0 35 83 5 27
2018 Administration and operations 48 11 6 2 1 0 31 86 5 3002
2018 Human resources 53 9 6 2 1 1 27 87 5 642
2018 Financial management 45 15 7 4 4 0 25 81 10 376
2018 Procurement 39 14 6 0 0 0 40 90 0 48
2018 Real property 35 10 8 0 4 0 43 79 7 49
2018 Materiel management 55 15 0 0 15 0 15 83 17 13
2018 Information management 55 12 5 1 0 0 27 92 1 233
2018 Information technology 53 13 6 2 2 1 24 88 5 883
2018 Internal audit 54 15 7 0 3 0 20 87 4 84
2018 Evaluation 50 7 7 0 1 0 35 88 2 96
2018 Data sciences 56 8 4 3 1 0 28 89 5 152
2018 Policy 50 13 5 1 1 0 29 90 2 748
2018 Project management 53 9 4 3 1 0 29 88 5 738
2018 Other services to the public 49 8 4 2 1 0 35 90 4 1761
2018 None of the above 49 8 5 2 1 0 35 89 4 1182

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 65 14 8 3 3 1 6 84 7 4890
2022 Health care practitioners 50 23 11 6 7 0 4 76 13 250
2022 Federal regulators 60 20 5 5 4 1 6 86 9 110
2022 Compliance, inspection and enforcement 63 15 10 3 2 1 7 84 6 1025
2022 Communications or public affairs 75 12 2 0 1 1 9 96 1 315
2022 Access to information and privacy 70 15 5 2 1 1 6 91 4 265
2022 Security 70 13 2 2 2 0 12 94 4 125
2022 Science and technology 73 10 2 0 2 0 13 95 2 45
2022 Legal services 65 17 7 4 0 0 7 88 4 45
2022 Administration and operations 69 15 6 2 2 0 6 90 4 4050
2022 Human resources 75 10 4 1 0 1 8 94 2 1040
2022 Financial management 76 12 4 1 1 1 5 93 2 445
2022 Procurement 60 17 6 6 4 1 6 83 10 95
2022 Real property 62 27 1 4 2 0 4 93 6 80
2022 Materiel management 77 8 0 7 0 0 8 92 8 25
2022 Information management 73 11 5 2 1 1 8 91 4 360
2022 Information technology 75 13 4 1 1 1 5 94 2 1075
2022 Internal audit 74 16 2 3 0 0 5 95 3 95
2022 Evaluation 70 12 6 2 2 1 8 90 4 245
2022 Data sciences 77 12 3 1 1 1 4 94 2 200
2022 Policy 72 13 4 2 2 0 7 93 4 1000
2022 Project management 69 16 5 1 2 0 7 92 3 1050
2022 Other services to the public 61 17 8 3 3 1 7 85 7 2395
2022 None of the above 71 13 4 2 2 1 9 92 4 1665
2020 Client contact centre 62 17 10 4 3 1 4 82 8 4350
2020 Health care practitioners 57 24 7 3 2 1 6 87 5 196
2020 Federal regulators 59 26 11 2 1 0 0 85 3 88
2020 Compliance, inspection and enforcement 60 19 11 4 2 1 4 82 7 852
2020 Communications or public affairs 77 12 5 1 1 0 4 92 3 265
2020 Access to information and privacy 78 12 6 1 1 0 2 93 1 180
2020 Security 80 13 3 2 0 0 2 95 2 106
2020 Science and technology 76 7 4 4 0 0 8 91 5 25
2020 Legal services 75 17 2 2 0 3 0 95 2 42
2020 Administration and operations 68 17 7 2 1 0 4 89 4 3935
2020 Human resources 78 11 3 2 0 0 5 95 2 842
2020 Financial management 79 10 5 1 1 1 3 93 2 472
2020 Procurement 77 14 1 4 1 1 1 93 5 70
2020 Real property 72 15 2 4 0 1 6 93 4 84
2020 Information management 75 12 5 3 0 0 5 91 3 277
2020 Information technology 78 11 3 2 1 1 4 94 3 928
2020 Internal audit 76 11 8 2 0 0 3 90 2 61
2020 Evaluation 72 12 9 2 0 1 5 89 2 125
2020 Data sciences 80 12 3 2 1 0 2 94 2 180
2020 Policy 76 15 3 1 1 0 4 94 2 995
2020 Project management 70 16 6 2 1 0 5 91 3 855
2020 Other services to the public 60 20 9 3 3 1 3 84 6 2383
2020 None of the above 72 14 5 2 1 1 5 91 4 1493
2019 Client contact centre 54 18 13 6 5 1 4 76 11 3047
2019 Health care practitioners 52 18 12 7 4 1 5 75 12 161
2019 Federal regulators 58 19 10 4 2 1 6 83 7 105
2019 Compliance, inspection and enforcement 57 23 10 4 2 0 4 83 7 712
2019 Communications or public affairs 74 14 3 1 1 0 8 96 2 263
2019 Access to information and privacy 69 16 9 3 0 0 3 88 3 130
2019 Security 66 15 6 1 0 1 11 92 1 101
2019 Science and technology 85 6 2 0 0 4 4 98 0 54
2019 Legal services 73 8 8 0 0 0 11 91 0 33
2019 Administration and operations 66 17 6 2 2 0 7 89 4 3125
2019 Human resources 75 12 4 1 1 0 6 94 2 736
2019 Financial management 69 16 5 2 1 0 7 92 3 428
2019 Procurement 78 12 5 0 0 0 5 94 0 57
2019 Real property 59 17 14 3 4 0 4 79 7 69
2019 Information management 74 12 4 1 1 0 8 94 2 258
2019 Information technology 76 12 3 1 1 0 6 93 3 894
2019 Internal audit 61 18 9 1 0 0 10 88 1 75
2019 Evaluation 63 15 4 2 2 1 13 90 5 131
2019 Data sciences 75 15 3 0 1 1 6 96 1 143
2019 Policy 72 15 5 1 1 0 6 92 2 879
2019 Project management 69 15 5 2 2 0 6 90 5 766
2019 Other services to the public 54 21 10 5 4 0 6 80 10 1915
2019 None of the above 67 15 5 3 2 1 8 90 5 1339
2018 Client contact centre 49 22 13 6 3 0 6 76 10 2969
2018 Health care practitioners 44 21 14 6 9 0 7 69 16 182
2018 Federal regulators 52 30 12 2 2 0 2 84 4 101
2018 Compliance, inspection and enforcement 53 21 15 5 2 0 4 77 7 693
2018 Communications or public affairs 70 16 4 2 0 0 7 93 2 242
2018 Access to information and privacy 58 21 8 3 1 1 9 87 4 111
2018 Security 65 16 10 3 0 0 6 86 3 62
2018 Science and technology 77 10 3 0 0 0 10 96 0 30
2018 Legal services 72 7 12 0 0 0 9 87 0 27
2018 Administration and operations 61 19 9 3 1 0 7 86 4 3001
2018 Human resources 71 12 6 2 1 0 7 90 4 644
2018 Financial management 67 14 7 2 1 1 8 89 3 376
2018 Procurement 49 32 10 2 2 0 5 85 5 48
2018 Real property 62 20 12 2 0 2 2 85 2 50
2018 Materiel management 53 23 17 0 0 0 7 82 0 13
2018 Information management 72 10 4 2 1 0 10 92 3 233
2018 Information technology 68 16 4 2 1 1 8 92 3 879
2018 Internal audit 61 24 5 1 4 0 5 90 5 84
2018 Evaluation 65 12 11 0 0 1 11 87 0 95
2018 Data sciences 71 14 6 1 1 0 7 92 2 154
2018 Policy 69 16 7 1 0 0 6 91 1 755
2018 Project management 65 17 7 1 2 1 7 89 4 742
2018 Other services to the public 52 21 12 5 4 1 6 78 9 1768
2018 None of the above 60 16 7 3 2 1 11 87 6 1183

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 53 18 10 6 8 1 4 74 15 4905
2022 Health care practitioners 70 14 6 3 3 0 3 87 7 250
2022 Federal regulators 66 11 9 2 7 1 4 81 10 110
2022 Compliance, inspection and enforcement 60 17 8 5 5 1 4 81 11 1035
2022 Communications or public affairs 69 13 8 2 4 0 5 86 6 315
2022 Access to information and privacy 59 18 11 4 5 1 3 80 9 270
2022 Security 63 14 6 4 8 0 6 81 13 125
2022 Science and technology 76 6 8 0 2 0 8 90 2 45
2022 Legal services 82 6 4 2 2 0 4 92 4 45
2022 Administration and operations 63 16 7 4 5 1 4 83 9 4060
2022 Human resources 69 14 7 3 3 0 5 87 6 1040
2022 Financial management 76 11 2 2 5 1 2 90 7 445
2022 Procurement 72 12 4 3 3 2 3 89 7 100
2022 Real property 83 11 4 1 1 0 1 94 2 80
2022 Materiel management 70 12 10 0 3 0 4 86 4 25
2022 Information management 63 15 6 2 8 1 4 82 11 360
2022 Information technology 71 14 6 3 3 1 3 88 6 1075
2022 Internal audit 70 10 5 4 7 1 4 84 11 95
2022 Evaluation 58 16 9 3 9 0 3 78 13 250
2022 Data sciences 67 13 8 5 3 1 2 83 9 200
2022 Policy 73 12 5 2 4 0 4 88 7 1005
2022 Project management 65 16 7 4 6 0 3 83 10 1050
2022 Other services to the public 56 16 10 5 6 1 5 77 12 2400
2022 None of the above 60 14 9 5 6 1 5 79 11 1670
2020 Client contact centre 56 19 11 6 6 1 2 77 12 4357
2020 Health care practitioners 67 19 4 2 3 1 4 90 6 196
2020 Federal regulators 78 10 3 2 5 0 2 90 7 89
2020 Compliance, inspection and enforcement 67 17 7 3 4 0 2 86 6 854
2020 Communications or public affairs 69 13 9 3 4 0 2 84 7 267
2020 Access to information and privacy 66 16 8 1 5 2 2 85 7 180
2020 Security 76 14 8 1 2 0 0 90 3 106
2020 Science and technology 60 21 7 4 4 4 0 84 9 25
2020 Legal services 78 9 0 5 8 0 0 87 13 41
2020 Administration and operations 66 17 8 4 3 1 2 85 7 3936
2020 Human resources 72 15 5 4 2 0 2 88 6 844
2020 Financial management 75 13 6 2 2 0 2 90 4 472
2020 Procurement 74 10 3 4 6 0 3 87 10 69
2020 Real property 71 19 1 1 3 1 3 94 5 84
2020 Information management 68 14 6 6 5 0 1 83 12 277
2020 Information technology 70 17 6 2 3 0 2 89 5 930
2020 Internal audit 67 17 8 1 2 2 3 88 3 61
2020 Evaluation 57 21 8 7 3 0 3 81 11 125
2020 Data sciences 74 14 4 2 4 1 1 89 6 180
2020 Policy 73 13 7 3 2 0 2 87 6 997
2020 Project management 67 16 8 4 3 0 2 85 6 853
2020 Other services to the public 59 19 9 5 4 1 2 81 9 2385
2020 None of the above 65 15 8 3 5 1 2 83 9 1492
2019 Client contact centre 54 19 12 6 6 1 3 76 12 3063
2019 Health care practitioners 64 16 6 4 4 2 5 86 8 161
2019 Federal regulators 76 12 5 1 1 0 5 93 2 105
2019 Compliance, inspection and enforcement 62 14 9 5 5 0 4 80 11 713
2019 Communications or public affairs 71 12 8 4 2 0 2 86 6 263
2019 Access to information and privacy 60 15 13 5 5 1 1 77 10 131
2019 Security 70 15 3 0 4 1 8 93 4 100
2019 Science and technology 66 18 5 2 4 4 2 89 6 55
2019 Legal services 71 12 6 0 3 0 8 91 3 33
2019 Administration and operations 64 15 7 4 6 0 4 82 10 3133
2019 Human resources 75 10 6 4 3 0 3 88 7 739
2019 Financial management 72 15 5 4 2 1 2 89 6 428
2019 Procurement 86 7 3 0 2 0 2 95 2 57
2019 Real property 83 11 0 1 3 0 1 96 4 68
2019 Information management 64 18 9 4 3 0 2 84 7 258
2019 Information technology 72 15 5 3 2 0 3 90 5 895
2019 Internal audit 68 15 6 3 4 1 3 87 7 75
2019 Evaluation 59 15 5 7 9 1 4 78 17 131
2019 Data sciences 72 13 8 1 3 1 2 87 5 142
2019 Policy 75 12 4 2 2 0 4 92 4 883
2019 Project management 68 13 8 3 4 0 3 84 8 767
2019 Other services to the public 56 17 8 7 8 1 4 76 15 1925
2019 None of the above 62 14 8 5 5 1 6 81 11 1341
2018 Client contact centre 50 20 11 7 8 0 5 73 16 2982
2018 Health care practitioners 69 13 5 2 3 1 8 90 5 181
2018 Federal regulators 67 17 9 3 4 0 0 84 7 101
2018 Compliance, inspection and enforcement 61 13 10 4 6 0 4 78 11 698
2018 Communications or public affairs 68 13 5 4 4 1 4 86 9 243
2018 Access to information and privacy 53 15 10 8 9 0 5 72 18 111
2018 Security 61 9 11 5 7 0 6 75 13 62
2018 Science and technology 58 24 0 8 3 0 7 88 12 30
2018 Legal services 68 9 0 14 0 0 9 84 16 27
2018 Administration and operations 60 15 8 5 6 0 4 79 12 3018
2018 Human resources 70 12 6 3 3 0 5 87 7 645
2018 Financial management 69 13 8 2 4 1 3 85 7 376
2018 Procurement 54 20 8 4 7 0 6 80 12 48
2018 Real property 78 10 8 0 2 0 2 90 2 50
2018 Materiel management 58 27 7 7 0 0 0 85 7 13
2018 Information management 53 20 9 9 5 0 4 76 15 235
2018 Information technology 64 16 8 5 4 1 3 83 9 887
2018 Internal audit 61 18 5 2 13 0 1 79 15 83
2018 Evaluation 65 12 7 6 2 0 8 84 8 96
2018 Data sciences 71 10 9 3 2 1 5 86 5 154
2018 Policy 72 11 5 4 4 0 5 87 8 757
2018 Project management 65 13 7 5 4 0 6 83 10 742
2018 Other services to the public 51 18 10 6 10 1 5 73 17 1772
2018 None of the above 57 16 9 4 6 1 6 78 12 1190

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 52 24 12 5 4 1 3 79 9 4905
2022 Health care practitioners 53 29 12 3 1 0 2 83 4 250
2022 Federal regulators 53 25 8 5 5 1 3 82 10 110
2022 Compliance, inspection and enforcement 48 28 13 4 4 0 3 78 8 1035
2022 Communications or public affairs 47 27 15 5 3 1 3 77 8 315
2022 Access to information and privacy 54 27 8 5 3 0 2 83 9 270
2022 Security 55 22 11 3 3 0 6 82 7 125
2022 Science and technology 61 17 8 10 0 0 4 82 10 45
2022 Legal services 62 17 13 4 2 2 0 80 7 45
2022 Administration and operations 48 28 14 4 3 0 3 78 7 4060
2022 Human resources 50 26 13 5 3 0 4 79 8 1040
2022 Financial management 56 27 9 3 3 1 2 85 6 445
2022 Procurement 53 21 12 3 4 1 5 79 8 95
2022 Real property 54 23 14 5 2 0 2 79 7 80
2022 Materiel management 47 12 26 0 7 0 8 64 8 25
2022 Information management 44 27 14 9 4 0 2 72 13 360
2022 Information technology 54 24 13 4 2 0 3 80 6 1075
2022 Internal audit 55 27 7 6 2 0 2 84 8 95
2022 Evaluation 45 24 16 7 5 0 3 72 12 245
2022 Data sciences 51 27 13 4 3 0 1 79 7 200
2022 Policy 50 27 13 4 3 0 3 80 7 1005
2022 Project management 47 26 16 4 4 0 2 75 9 1055
2022 Other services to the public 48 26 13 5 4 0 4 77 9 2400
2022 None of the above 55 21 12 4 3 1 5 80 7 1670
2020 Client contact centre 45 27 17 6 3 0 1 73 10 4355
2020 Health care practitioners 39 35 15 7 2 0 2 75 9 195
2020 Federal regulators 53 32 10 5 0 0 0 85 5 89
2020 Compliance, inspection and enforcement 38 32 19 6 4 0 1 71 10 853
2020 Communications or public affairs 46 27 14 8 3 0 1 74 11 267
2020 Access to information and privacy 44 31 16 3 3 0 3 77 6 180
2020 Security 55 29 11 4 0 0 0 85 4 106
2020 Science and technology 54 32 7 0 7 0 0 86 7 25
2020 Legal services 55 19 16 2 5 0 3 76 8 41
2020 Administration and operations 44 30 16 6 3 0 1 75 9 3932
2020 Human resources 46 28 17 5 3 0 2 75 8 841
2020 Financial management 49 28 12 4 4 0 2 79 8 472
2020 Procurement 39 40 13 6 1 0 1 80 7 70
2020 Real property 50 28 9 3 2 1 5 84 6 84
2020 Information management 45 30 15 6 4 0 0 75 10 277
2020 Information technology 49 30 14 4 2 0 1 80 6 931
2020 Internal audit 53 29 10 7 2 0 0 82 8 61
2020 Evaluation 36 37 19 4 2 1 2 75 6 125
2020 Data sciences 46 26 19 8 1 0 1 72 9 180
2020 Policy 46 28 16 6 3 0 1 76 9 997
2020 Project management 42 30 16 6 4 0 2 74 9 855
2020 Other services to the public 41 30 17 6 4 0 2 73 10 2384
2020 None of the above 45 27 15 6 4 1 2 74 10 1494
2019 Client contact centre 46 28 15 5 3 0 2 77 9 3054
2019 Health care practitioners 48 27 14 4 4 0 3 77 9 162
2019 Federal regulators 52 19 18 3 6 1 2 73 9 105
2019 Compliance, inspection and enforcement 45 28 15 5 3 0 3 76 8 712
2019 Communications or public affairs 52 27 14 4 2 0 1 80 6 262
2019 Access to information and privacy 50 31 13 2 3 0 1 82 5 131
2019 Security 50 27 13 2 2 1 6 82 4 100
2019 Science and technology 55 11 22 4 5 4 0 68 9 55
2019 Legal services 37 28 22 5 0 0 8 70 6 33
2019 Administration and operations 48 28 13 5 3 0 2 78 8 3125
2019 Human resources 49 28 14 4 3 0 1 79 7 739
2019 Financial management 52 28 11 4 2 1 2 82 6 427
2019 Procurement 48 34 9 5 3 0 0 82 9 57
2019 Real property 55 23 14 3 4 0 1 79 7 69
2019 Information management 49 28 15 5 2 0 2 78 6 258
2019 Information technology 53 27 11 4 3 0 2 82 6 894
2019 Internal audit 40 29 19 4 3 0 6 73 7 75
2019 Evaluation 46 31 10 4 5 2 1 80 9 130
2019 Data sciences 54 24 12 4 3 1 3 80 7 143
2019 Policy 50 26 14 5 3 0 2 78 7 880
2019 Project management 48 29 13 5 3 0 2 78 8 764
2019 Other services to the public 46 31 12 5 3 0 2 79 9 1920
2019 None of the above 48 26 14 4 3 1 4 77 8 1334
2018 Client contact centre 41 30 17 6 3 0 3 73 9 2977
2018 Health care practitioners 46 26 16 4 3 0 4 75 8 180
2018 Federal regulators 44 39 8 3 5 0 1 84 8 99
2018 Compliance, inspection and enforcement 43 30 14 5 5 0 3 75 11 696
2018 Communications or public affairs 48 28 17 2 2 0 2 78 5 242
2018 Access to information and privacy 41 27 18 7 4 1 1 70 12 111
2018 Security 44 32 20 0 0 0 3 79 0 62
2018 Science and technology 41 30 14 3 3 0 8 77 8 29
2018 Legal services 35 30 15 5 12 0 4 67 18 27
2018 Administration and operations 43 30 16 5 4 0 2 75 9 3014
2018 Human resources 45 29 14 4 3 0 4 78 8 646
2018 Financial management 45 27 18 6 3 0 1 73 9 376
2018 Procurement 46 33 11 2 6 0 2 81 8 48
2018 Real property 49 24 19 6 0 0 2 74 6 48
2018 Materiel management 56 20 17 0 7 0 0 76 7 13
2018 Information management 44 28 16 6 3 0 3 75 9 232
2018 Information technology 47 27 15 6 3 1 3 76 9 886
2018 Internal audit 49 26 15 5 4 0 1 76 9 84
2018 Evaluation 50 27 16 3 0 0 3 80 3 97
2018 Data sciences 57 26 6 8 0 0 3 86 8 154
2018 Policy 43 29 17 5 2 0 2 74 8 758
2018 Project management 45 29 15 5 2 0 3 76 8 742
2018 Other services to the public 39 31 17 5 3 1 3 73 9 1770
2018 None of the above 43 27 16 6 4 1 4 73 10 1187

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 14 30 37 12 6 0 0 44 18 4920
2022 Health care practitioners 10 36 35 14 5 0 0 46 19 250
2022 Federal regulators 8 26 38 15 13 0 0 35 28 110
2022 Compliance, inspection and enforcement 9 28 38 18 7 0 0 37 25 1035
2022 Communications or public affairs 11 35 38 11 4 0 0 47 15 315
2022 Access to information and privacy 17 37 33 7 3 1 1 56 11 270
2022 Security 17 33 30 15 4 0 0 50 20 125
2022 Science and technology 16 30 45 5 4 0 0 46 9 45
2022 Legal services 13 32 37 8 8 2 0 47 16 45
2022 Administration and operations 12 31 37 13 6 0 0 43 19 4065
2022 Human resources 13 31 38 13 4 0 0 44 17 1040
2022 Financial management 15 38 34 10 3 0 0 53 13 445
2022 Procurement 22 33 28 11 5 0 1 56 16 100
2022 Real property 19 24 37 13 6 0 0 44 19 80
2022 Materiel management 20 51 7 16 7 0 0 71 22 25
2022 Information management 14 35 36 9 5 0 1 50 14 360
2022 Information technology 16 34 36 10 3 0 0 51 13 1075
2022 Internal audit 12 36 33 16 2 0 0 49 18 95
2022 Evaluation 10 28 39 16 6 0 0 38 22 250
2022 Data sciences 11 39 34 12 4 0 0 50 16 200
2022 Policy 9 30 41 13 7 0 0 39 20 1005
2022 Project management 10 32 38 13 7 0 0 42 20 1055
2022 Other services to the public 12 29 38 14 7 0 0 41 21 2405
2022 None of the above 13 30 37 12 7 0 1 43 20 1670
2020 Client contact centre 16 31 35 13 5 0 0 47 18 4360
2020 Health care practitioners 14 43 29 10 3 1 0 58 13 195
2020 Federal regulators 11 31 36 17 5 0 0 43 21 89
2020 Compliance, inspection and enforcement 11 30 37 16 6 0 0 41 22 855
2020 Communications or public affairs 15 35 35 10 5 0 0 50 15 266
2020 Access to information and privacy 18 46 23 11 3 0 0 64 13 180
2020 Security 23 28 33 13 3 0 0 51 16 106
2020 Science and technology 23 31 28 11 7 0 0 54 19 25
2020 Legal services 20 41 24 9 5 0 0 62 14 42
2020 Administration and operations 16 33 35 12 4 0 0 49 16 3937
2020 Human resources 14 33 35 14 4 0 0 47 18 847
2020 Financial management 17 43 25 11 4 0 0 60 15 470
2020 Procurement 18 35 25 13 8 1 0 53 21 70
2020 Real property 19 28 24 21 5 1 1 48 27 84
2020 Information management 20 42 28 8 3 0 0 62 10 277
2020 Information technology 21 38 27 10 3 0 0 59 13 931
2020 Internal audit 21 31 36 10 2 0 0 53 11 61
2020 Evaluation 13 40 36 6 5 0 0 53 11 125
2020 Data sciences 14 37 35 12 3 0 0 51 15 180
2020 Policy 10 34 35 16 5 0 0 44 21 1000
2020 Project management 12 35 35 13 5 0 0 48 17 853
2020 Other services to the public 14 34 33 12 6 0 0 48 18 2383
2020 None of the above 15 32 34 13 5 0 0 48 18 1492
2019 Client contact centre 16 31 35 13 5 0 0 47 18 3066
2019 Health care practitioners 11 27 31 17 13 0 1 38 30 162
2019 Federal regulators 17 23 41 13 6 0 0 39 19 106
2019 Compliance, inspection and enforcement 8 30 38 16 6 0 0 39 23 712
2019 Communications or public affairs 18 41 28 10 2 0 0 59 13 265
2019 Access to information and privacy 26 26 35 10 2 0 1 52 12 131
2019 Security 14 37 38 6 5 0 0 52 10 100
2019 Science and technology 16 30 41 11 0 2 0 47 11 55
2019 Legal services 19 31 34 8 8 0 0 50 16 33
2019 Administration and operations 15 32 35 13 5 0 0 47 18 3149
2019 Human resources 13 35 36 13 4 0 0 47 17 742
2019 Financial management 22 36 32 6 3 0 0 58 10 429
2019 Procurement 21 39 24 16 0 0 0 61 16 57
2019 Real property 23 28 25 23 1 0 0 51 25 69
2019 Information management 16 41 32 8 3 0 0 57 11 259
2019 Information technology 22 36 30 9 3 0 0 58 11 897
2019 Internal audit 16 37 29 12 5 0 1 54 17 76
2019 Evaluation 14 30 33 17 5 2 0 45 21 130
2019 Data sciences 21 36 36 4 3 0 0 57 7 145
2019 Policy 11 37 36 13 3 0 0 48 16 888
2019 Project management 13 33 34 14 7 0 0 46 20 771
2019 Other services to the public 14 31 34 14 6 0 0 45 21 1927
2019 None of the above 17 33 31 13 5 0 0 51 18 1349
2018 Client contact centre 15 31 36 13 5 0 0 46 18 2991
2018 Health care practitioners 9 31 36 17 8 0 0 39 25 180
2018 Federal regulators 14 34 28 18 6 0 0 48 24 99
2018 Compliance, inspection and enforcement 9 26 39 17 8 0 0 35 25 700
2018 Communications or public affairs 15 33 36 14 3 0 0 47 16 243
2018 Access to information and privacy 19 30 37 9 4 0 1 50 13 110
2018 Security 16 25 40 14 5 0 0 41 19 62
2018 Science and technology 19 35 43 0 0 0 3 56 0 30
2018 Legal services 21 24 40 12 3 0 0 45 15 28
2018 Administration and operations 11 32 37 15 5 0 0 43 20 3025
2018 Human resources 13 27 40 15 4 0 0 41 19 647
2018 Financial management 19 29 35 14 4 0 0 48 17 376
2018 Procurement 24 29 37 8 0 0 2 54 8 48
2018 Real property 20 24 35 16 4 0 0 45 20 49
2018 Materiel management 29 7 48 15 0 0 0 37 15 13
2018 Information management 15 34 35 12 3 0 0 49 16 239
2018 Information technology 17 34 35 11 3 0 0 51 14 888
2018 Internal audit 20 23 37 17 3 0 0 43 21 83
2018 Evaluation 7 32 42 14 4 0 0 40 18 98
2018 Data sciences 18 41 31 9 1 0 0 59 10 154
2018 Policy 9 30 40 15 5 0 0 39 20 763
2018 Project management 12 29 37 17 5 0 0 41 22 742
2018 Other services to the public 13 28 36 15 6 0 0 42 22 1786
2018 None of the above 14 29 35 14 7 0 1 44 21 1192

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 12 20 39 18 10 0 1 28 32 4910
2022 Health care practitioners 10 22 41 18 8 0 0 26 32 250
2022 Federal regulators 16 19 37 17 9 0 1 27 36 110
2022 Compliance, inspection and enforcement 11 23 38 19 9 0 0 28 33 1030
2022 Communications or public affairs 8 14 42 21 15 0 1 36 22 315
2022 Access to information and privacy 8 10 39 25 17 0 2 42 18 270
2022 Security 13 14 35 21 18 0 0 39 27 125
2022 Science and technology 5 5 43 33 12 0 2 46 10 45
2022 Legal services 17 7 38 14 22 2 0 37 25 45
2022 Administration and operations 10 19 40 21 10 0 0 31 29 4060
2022 Human resources 7 18 40 22 13 0 0 35 25 1040
2022 Financial management 6 14 36 29 14 1 0 44 20 445
2022 Procurement 6 13 35 28 16 1 1 45 19 100
2022 Real property 11 11 33 28 17 0 0 45 22 80
2022 Materiel management 10 20 23 24 23 0 0 47 30 25
2022 Information management 10 15 36 23 15 0 1 38 25 360
2022 Information technology 6 16 38 24 15 0 1 39 22 1075
2022 Internal audit 8 15 35 30 12 0 0 42 23 95
2022 Evaluation 10 18 37 24 10 0 0 34 28 250
2022 Data sciences 7 17 39 25 12 0 0 37 24 200
2022 Policy 12 20 42 17 9 0 0 26 32 1005
2022 Project management 9 20 37 23 11 0 0 34 29 1055
2022 Other services to the public 13 19 38 20 9 0 0 29 32 2400
2022 None of the above 10 20 36 20 12 0 1 33 31 1670
2020 Client contact centre 15 22 37 18 7 0 0 25 38 4343
2020 Health care practitioners 11 14 46 22 7 0 0 29 25 196
2020 Federal regulators 15 25 30 16 14 0 0 30 40 88
2020 Compliance, inspection and enforcement 12 23 38 20 6 0 0 26 36 851
2020 Communications or public affairs 11 16 40 19 13 1 0 32 27 267
2020 Access to information and privacy 10 15 38 23 13 0 0 36 25 178
2020 Security 11 20 42 14 13 0 0 28 31 106
2020 Science and technology 3 28 26 27 15 0 0 42 31 25
2020 Legal services 7 18 39 23 13 0 0 36 25 42
2020 Administration and operations 12 19 40 21 9 0 0 30 31 3927
2020 Human resources 10 21 40 20 9 0 0 29 31 845
2020 Financial management 9 16 34 28 13 0 0 41 25 469
2020 Procurement 16 14 33 28 7 0 2 36 31 70
2020 Real property 10 23 30 23 11 2 0 35 34 80
2020 Information management 8 14 37 29 12 0 0 41 22 275
2020 Information technology 7 18 33 28 13 0 0 42 25 931
2020 Internal audit 7 20 34 31 9 0 0 40 26 60
2020 Evaluation 9 22 34 26 9 0 0 35 31 124
2020 Data sciences 7 18 38 27 10 0 0 36 25 180
2020 Policy 11 24 38 19 7 0 0 26 35 993
2020 Project management 13 20 38 21 8 0 0 29 33 853
2020 Other services to the public 15 22 38 18 8 0 0 26 36 2372
2020 None of the above 13 21 37 20 9 0 0 29 34 1489
2019 Client contact centre 16 22 37 17 8 0 0 25 39 3043
2019 Health care practitioners 19 23 33 15 9 0 1 24 42 159
2019 Federal regulators 9 22 41 19 8 0 0 27 31 106
2019 Compliance, inspection and enforcement 13 25 36 19 7 0 0 26 38 707
2019 Communications or public affairs 4 16 37 31 13 0 0 43 20 264
2019 Access to information and privacy 7 19 34 26 13 0 1 39 27 131
2019 Security 11 15 47 17 8 0 2 26 26 98
2019 Science and technology 2 28 31 20 18 2 0 39 30 55
2019 Legal services 14 11 38 32 5 0 0 37 24 33
2019 Administration and operations 12 20 39 20 9 0 0 29 32 3127
2019 Human resources 10 20 37 24 9 0 0 33 30 733
2019 Financial management 6 15 35 28 15 0 0 43 21 422
2019 Procurement 5 29 31 23 12 0 0 35 34 57
2019 Real property 17 14 36 21 12 0 0 33 30 68
2019 Information management 10 17 38 24 10 0 0 34 27 256
2019 Information technology 6 14 37 28 14 0 0 42 21 890
2019 Internal audit 13 22 30 26 9 0 0 35 35 75
2019 Evaluation 8 19 43 21 8 1 0 29 28 129
2019 Data sciences 10 11 36 28 16 0 0 44 21 145
2019 Policy 9 20 40 22 8 0 0 31 29 888
2019 Project management 12 20 37 22 8 0 0 31 32 764
2019 Other services to the public 16 22 36 18 7 0 0 26 38 1920
2019 None of the above 14 19 35 20 11 0 1 31 34 1333
2018 Client contact centre 14 21 38 19 7 0 0 26 35 2960
2018 Health care practitioners 17 25 36 15 6 0 0 21 42 179
2018 Federal regulators 14 17 47 13 9 0 0 22 31 99
2018 Compliance, inspection and enforcement 14 24 38 17 7 0 0 24 37 691
2018 Communications or public affairs 8 23 35 24 10 0 0 34 31 241
2018 Access to information and privacy 6 18 33 30 12 0 0 42 24 110
2018 Security 10 21 35 25 10 0 0 34 31 62
2018 Science and technology 0 10 39 35 12 0 3 49 11 29
2018 Legal services 18 10 36 21 14 0 0 35 29 28
2018 Administration and operations 11 21 39 20 8 0 0 28 33 2987
2018 Human resources 9 22 40 21 9 0 0 30 30 640
2018 Financial management 9 15 37 26 11 0 1 38 25 375
2018 Procurement 2 8 58 19 11 0 2 31 10 48
2018 Real property 10 32 31 14 13 0 0 27 42 50
2018 Materiel management 15 24 31 0 12 0 18 15 48 13
2018 Information management 7 18 43 21 11 0 0 32 24 238
2018 Information technology 6 16 40 26 11 0 0 37 22 874
2018 Internal audit 9 22 37 23 9 0 0 32 31 84
2018 Evaluation 6 23 45 16 6 1 2 23 31 98
2018 Data sciences 6 14 35 29 15 0 0 44 20 154
2018 Policy 10 23 40 20 7 0 0 27 33 752
2018 Project management 13 20 38 20 9 0 0 29 33 736
2018 Other services to the public 15 22 37 16 8 0 0 24 38 1767
2018 None of the above 13 21 37 19 10 0 0 29 34 1172
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Client contact centre 25 56 16 2 4920
2022 Health care practitioners 29 55 17 0 250
2022 Federal regulators 38 49 13 0 110
2022 Compliance, inspection and enforcement 33 53 13 1 1035
2022 Communications or public affairs 31 48 20 1 315
2022 Access to information and privacy 21 54 23 2 270
2022 Security 33 57 7 3 125
2022 Science and technology 27 53 17 3 45
2022 Legal services 27 68 4 0 45
2022 Administration and operations 33 52 14 1 4065
2022 Human resources 36 52 12 1 1040
2022 Financial management 32 59 10 0 445
2022 Procurement 35 54 9 1 100
2022 Real property 31 60 10 0 80
2022 Materiel management 27 55 18 0 25
2022 Information management 30 55 14 1 360
2022 Information technology 24 56 18 1 1075
2022 Internal audit 23 56 19 2 95
2022 Evaluation 31 56 13 0 250
2022 Data sciences 30 51 19 0 200
2022 Policy 33 50 16 1 1005
2022 Project management 34 51 15 1 1055
2022 Other services to the public 29 53 17 1 2405
2022 None of the above 30 53 15 1 1670
2020 Client contact centre 36 42 19 3 4361
2020 Health care practitioners 46 34 20 1 197
2020 Federal regulators 52 32 15 1 89
2020 Compliance, inspection and enforcement 47 36 15 1 856
2020 Communications or public affairs 36 43 19 1 266
2020 Access to information and privacy 35 45 15 4 180
2020 Security 36 46 15 3 106
2020 Science and technology 20 49 31 0 25
2020 Legal services 29 53 18 0 42
2020 Administration and operations 41 43 15 1 3947
2020 Human resources 39 48 12 1 848
2020 Financial management 38 51 10 0 472
2020 Procurement 36 49 12 3 70
2020 Real property 27 56 15 1 84
2020 Information management 30 51 17 3 277
2020 Information technology 28 55 16 1 934
2020 Internal audit 38 47 15 0 60
2020 Evaluation 36 47 15 2 125
2020 Data sciences 29 51 16 4 180
2020 Policy 35 45 19 1 1002
2020 Project management 38 43 17 2 858
2020 Other services to the public 40 38 20 2 2390
2020 None of the above 39 42 18 1 1497

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Client contact centre 42 58 1230
2022 Health care practitioners 34 66 70
2022 Federal regulators 50 50 40
2022 Compliance, inspection and enforcement 33 67 340
2022 Communications or public affairs 22 78 100
2022 Access to information and privacy 58 42 55
2022 Security 40 60 40
2022 Science and technology 32 68 15
2022 Legal services 36 64 15
2022 Administration and operations 33 67 1325
2022 Human resources 27 73 370
2022 Financial management 24 76 135
2022 Procurement 30 70 35
2022 Real property 11 89 25
2022 Information management 35 65 110
2022 Information technology 36 64 260
2022 Internal audit 31 69 20
2022 Evaluation 42 58 75
2022 Data sciences 20 80 60
2022 Policy 31 69 330
2022 Project management 27 73 355
2022 Other services to the public 37 63 675
2022 None of the above 35 65 505
2020 Client contact centre 36 64 1560
2020 Health care practitioners 33 67 89
2020 Federal regulators 37 63 46
2020 Compliance, inspection and enforcement 30 70 403
2020 Communications or public affairs 26 74 96
2020 Access to information and privacy 32 68 62
2020 Security 28 72 39
2020 Legal services 50 50 11
2020 Administration and operations 33 67 1634
2020 Human resources 31 69 328
2020 Financial management 28 72 180
2020 Procurement 28 72 26
2020 Real property 31 69 22
2020 Information management 41 59 80
2020 Information technology 31 69 260
2020 Internal audit 39 61 23
2020 Evaluation 29 71 45
2020 Data sciences 37 63 51
2020 Policy 30 70 352
2020 Project management 31 69 325
2020 Other services to the public 33 67 943
2020 None of the above 32 68 574

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 42 12 8 4 4 5 25 78 11 4915
2022 Health care practitioners 40 16 9 3 3 5 24 79 9 250
2022 Federal regulators 40 19 9 11 6 4 10 68 21 110
2022 Compliance, inspection and enforcement 35 16 12 7 7 4 20 67 18 1035
2022 Communications or public affairs 33 17 12 6 8 5 19 66 18 315
2022 Access to information and privacy 46 13 6 4 3 7 21 81 10 270
2022 Security 38 12 19 6 5 2 17 62 14 125
2022 Science and technology 33 18 15 3 11 2 17 63 18 45
2022 Legal services 45 17 14 0 10 0 13 72 12 45
2022 Administration and operations 41 17 11 6 6 3 16 72 15 4065
2022 Human resources 33 20 15 7 8 2 15 64 18 1040
2022 Financial management 38 19 12 8 8 3 12 67 19 445
2022 Procurement 33 17 14 9 8 2 18 61 22 100
2022 Real property 37 17 11 9 8 5 13 66 20 80
2022 Materiel management 60 0 7 7 9 13 4 72 20 25
2022 Information management 39 17 10 7 6 4 16 71 17 360
2022 Information technology 40 17 11 6 8 4 14 69 17 1075
2022 Internal audit 38 22 7 5 6 5 17 77 14 95
2022 Evaluation 38 18 9 6 7 3 19 72 16 250
2022 Data sciences 42 17 10 8 6 4 14 72 16 200
2022 Policy 35 20 15 6 8 3 12 65 17 1005
2022 Project management 35 22 12 8 9 2 12 66 20 1055
2022 Other services to the public 41 14 9 4 5 6 20 75 13 2400
2022 None of the above 38 14 10 6 6 5 20 69 17 1670
2020 Client contact centre 41 17 11 6 6 3 15 71 15 4353
2020 Health care practitioners 46 13 9 7 4 2 19 75 14 197
2020 Federal regulators 43 18 11 16 8 2 2 64 25 89
2020 Compliance, inspection and enforcement 32 20 18 10 11 1 7 56 23 855
2020 Communications or public affairs 44 18 16 5 8 3 6 69 14 265
2020 Access to information and privacy 49 16 14 4 4 2 10 75 9 179
2020 Security 46 17 15 5 10 1 7 68 16 106
2020 Science and technology 38 23 8 23 4 0 3 63 28 25
2020 Legal services 46 11 5 7 20 0 10 65 30 42
2020 Administration and operations 39 20 15 8 7 2 9 66 17 3943
2020 Human resources 38 22 14 10 7 1 8 66 19 847
2020 Financial management 38 21 13 10 9 1 7 65 20 471
2020 Procurement 35 13 9 18 10 1 13 56 32 70
2020 Real property 46 13 12 9 5 3 12 69 17 84
2020 Information management 41 19 11 10 7 1 11 68 19 277
2020 Information technology 42 21 13 9 6 1 8 69 17 934
2020 Internal audit 37 26 18 5 10 1 3 66 15 61
2020 Evaluation 38 23 14 8 5 2 11 70 14 125
2020 Data sciences 47 16 13 6 3 2 13 74 11 180
2020 Policy 36 22 16 9 8 1 8 65 18 998
2020 Project management 38 20 16 8 11 1 6 62 21 857
2020 Other services to the public 39 18 13 7 8 2 12 67 18 2384
2020 None of the above 38 20 13 9 7 2 11 67 19 1497
2019 Client contact centre 34 17 15 11 14 1 8 56 27 3028
2019 Health care practitioners 31 16 19 17 9 1 8 51 29 159
2019 Federal regulators 30 18 14 12 13 4 9 55 29 106
2019 Compliance, inspection and enforcement 26 20 19 12 17 1 5 49 31 705
2019 Communications or public affairs 36 23 16 7 11 1 7 64 19 263
2019 Access to information and privacy 43 10 14 11 9 2 12 61 23 132
2019 Security 36 19 17 12 12 0 4 57 25 99
2019 Science and technology 42 18 9 6 15 2 9 67 23 55
2019 Legal services 42 14 14 3 21 0 6 59 26 32
2019 Administration and operations 34 19 18 11 13 1 5 56 25 3112
2019 Human resources 28 18 17 14 15 1 6 50 32 734
2019 Financial management 36 20 16 10 12 1 5 59 23 427
2019 Procurement 36 22 14 12 10 2 4 62 23 57
2019 Real property 41 18 18 8 9 0 5 62 19 68
2019 Information management 37 19 13 11 10 2 8 63 23 259
2019 Information technology 35 19 18 10 12 1 6 57 24 897
2019 Internal audit 32 19 20 16 8 0 5 53 25 73
2019 Evaluation 38 15 13 11 15 2 6 58 28 129
2019 Data sciences 38 19 10 5 14 4 10 65 23 142
2019 Policy 36 18 20 11 10 0 4 57 22 879
2019 Project management 32 19 17 12 15 1 4 54 29 763
2019 Other services to the public 33 18 16 10 15 1 8 55 27 1915
2019 None of the above 34 18 16 10 14 2 7 57 26 1329
2018 Client contact centre 35 16 16 11 12 1 9 56 26 2981
2018 Health care practitioners 31 17 9 7 18 2 15 59 30 181
2018 Federal regulators 36 11 17 8 18 2 8 53 29 101
2018 Compliance, inspection and enforcement 35 15 16 11 14 2 6 55 27 700
2018 Communications or public affairs 37 14 19 12 10 1 7 56 24 240
2018 Access to information and privacy 41 14 16 8 12 1 8 60 22 110
2018 Security 28 17 11 14 18 2 10 51 36 62
2018 Science and technology 41 13 12 9 11 0 14 64 23 29
2018 Legal services 29 13 21 14 10 0 13 48 28 28
2018 Administration and operations 36 16 17 11 12 1 7 57 25 3025
2018 Human resources 34 16 17 10 14 1 8 55 26 648
2018 Financial management 33 18 15 14 11 1 9 56 27 375
2018 Procurement 34 17 25 14 2 0 8 56 17 48
2018 Real property 48 14 12 12 8 0 6 66 21 50
2018 Materiel management 24 8 17 15 15 0 21 40 38 13
2018 Information management 37 19 17 6 11 2 7 63 19 240
2018 Information technology 34 17 16 12 12 1 6 56 26 889
2018 Internal audit 34 11 21 11 14 1 6 50 28 83
2018 Evaluation 31 15 16 11 17 1 10 51 31 99
2018 Data sciences 43 16 10 10 12 0 8 64 25 152
2018 Policy 35 18 19 8 11 1 7 58 21 760
2018 Project management 32 16 16 13 15 1 6 52 30 743
2018 Other services to the public 32 18 14 11 14 2 8 56 28 1784
2018 None of the above 35 15 15 11 16 1 8 55 29 1192

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 11 20 16 19 26 2 6 34 49 1230
2022 Health care practitioners 8 21 13 21 37 0 0 28 58 70
2022 Federal regulators 9 19 18 15 30 0 10 31 49 40
2022 Compliance, inspection and enforcement 9 17 14 17 37 1 5 28 57 340
2022 Communications or public affairs 9 14 10 22 38 5 3 24 65 100
2022 Access to information and privacy 19 26 17 24 10 0 3 47 36 55
2022 Security 6 18 14 9 35 5 12 29 53 40
2022 Science and technology 8 22 22 0 48 0 0 30 48 15
2022 Legal services 28 14 6 20 24 8 0 45 48 15
2022 Administration and operations 9 18 14 17 35 1 6 30 55 1325
2022 Human resources 11 19 13 19 29 1 8 33 52 370
2022 Financial management 11 12 21 21 28 1 6 25 53 135
2022 Procurement 15 9 9 17 48 2 0 24 67 35
2022 Real property 7 10 19 20 43 0 0 18 63 25
2022 Information management 10 20 18 14 34 2 2 31 50 110
2022 Information technology 9 18 14 17 38 2 3 28 57 260
2022 Internal audit 4 22 16 30 19 4 4 28 54 20
2022 Evaluation 11 25 11 14 34 1 4 38 51 75
2022 Data sciences 7 17 8 15 47 2 4 26 65 60
2022 Policy 7 17 8 20 41 1 4 26 65 330
2022 Project management 5 18 12 15 42 2 4 25 62 355
2022 Other services to the public 8 20 15 19 33 0 5 29 54 670
2022 None of the above 11 17 12 16 36 2 7 30 57 505
2020 Client contact centre 12 21 18 17 25 1 5 36 45 1560
2020 Health care practitioners 13 16 21 19 28 1 2 29 49 88
2020 Federal regulators 7 22 17 26 26 0 2 29 53 46
2020 Compliance, inspection and enforcement 9 16 15 22 32 1 5 27 57 401
2020 Communications or public affairs 9 23 16 18 31 0 3 33 50 96
2020 Access to information and privacy 14 24 14 19 22 3 3 41 44 62
2020 Security 19 14 7 24 28 0 7 36 56 40
2020 Legal services 16 8 27 17 24 0 8 26 45 11
2020 Administration and operations 12 20 17 21 25 1 5 34 48 1633
2020 Human resources 12 21 17 19 22 1 8 36 45 329
2020 Financial management 14 19 16 20 26 1 3 35 48 181
2020 Procurement 3 16 8 22 35 4 11 23 67 26
2020 Real property 13 17 31 9 26 0 4 31 36 22
2020 Information management 14 34 8 19 24 0 1 48 44 81
2020 Information technology 13 17 20 21 23 1 4 32 47 259
2020 Internal audit 0 34 18 4 35 0 9 37 43 23
2020 Evaluation 11 34 16 13 22 2 2 47 37 45
2020 Data sciences 11 31 10 9 37 0 2 43 48 52
2020 Policy 6 19 13 24 32 1 5 26 60 353
2020 Project management 11 16 15 20 32 1 5 29 55 325
2020 Other services to the public 12 21 16 19 29 1 4 34 49 941
2020 None of the above 11 22 17 20 26 2 4 34 48 575

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Client contact centre 7 19 15 20 33 1 5 28 56 1230
2022 Health care practitioners 1 15 7 25 51 0 1 17 76 70
2022 Federal regulators 4 13 15 9 50 0 9 19 65 40
2022 Compliance, inspection and enforcement 6 13 14 15 46 2 4 20 65 340
2022 Communications or public affairs 11 7 6 19 52 3 2 20 74 100
2022 Access to information and privacy 9 27 17 24 21 0 2 37 46 55
2022 Security 2 14 24 6 54 0 0 16 60 40
2022 Science and technology 8 6 18 20 48 0 0 14 68 15
2022 Legal services 17 7 7 35 34 0 0 25 69 10
2022 Administration and operations 5 15 13 18 44 1 3 22 65 1320
2022 Human resources 6 14 9 21 42 2 6 21 69 370
2022 Financial management 3 13 10 20 49 1 4 17 73 135
2022 Procurement 9 11 8 17 54 0 0 20 72 35
2022 Real property 0 4 15 31 51 0 0 4 81 25
2022 Information management 9 15 14 19 42 0 1 24 62 110
2022 Information technology 5 17 11 16 49 1 2 23 66 260
2022 Internal audit 16 11 4 14 46 0 8 30 66 20
2022 Evaluation 8 14 17 11 46 1 3 23 59 75
2022 Data sciences 6 10 10 22 49 1 2 16 73 60
2022 Policy 5 13 8 22 48 1 4 19 73 330
2022 Project management 3 15 9 18 52 0 3 18 73 355
2022 Other services to the public 6 15 14 18 41 2 4 23 63 675
2022 None of the above 7 14 11 14 47 2 5 22 66 505
2020 Client contact centre 9 18 14 22 33 1 3 28 57 1562
2020 Health care practitioners 5 18 14 18 41 2 1 25 61 89
2020 Federal regulators 7 18 15 20 41 0 0 24 61 46
2020 Compliance, inspection and enforcement 6 10 10 26 43 1 3 17 72 403
2020 Communications or public affairs 5 15 11 29 37 0 3 20 68 95
2020 Access to information and privacy 9 15 20 27 26 2 2 26 54 62
2020 Security 5 22 8 24 40 0 0 28 64 40
2020 Legal services 8 8 10 42 24 0 8 18 72 11
2020 Administration and operations 8 16 14 21 38 1 2 24 61 1635
2020 Human resources 7 14 16 20 39 1 3 21 62 328
2020 Financial management 6 14 17 19 43 1 2 20 63 181
2020 Procurement 7 8 15 21 44 4 0 16 68 26
2020 Real property 4 13 24 27 32 0 0 18 58 21
2020 Information management 11 23 9 18 37 0 3 34 56 81
2020 Information technology 7 18 16 21 33 0 3 26 57 260
2020 Internal audit 4 22 18 21 35 0 0 26 56 23
2020 Evaluation 7 25 12 19 35 2 0 32 56 45
2020 Data sciences 7 19 13 21 39 0 0 27 60 52
2020 Policy 5 13 14 22 44 1 2 18 68 352
2020 Project management 6 11 13 27 40 1 2 17 69 325
2020 Other services to the public 8 17 14 20 39 1 2 26 60 942
2020 None of the above 6 17 13 21 40 1 3 24 62 574
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