2022 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 52 33 9 4 2 0 0 85 5 6970
2022 Health care practitioners 52 34 5 5 4 0 0 86 9 40
2022 Federal regulators 47 37 10 3 3 0 0 84 6 310
2022 Compliance, inspection and enforcement 43 39 10 5 3 0 0 82 8 9695
2022 Communications or public affairs 45 37 11 5 3 0 0 81 8 475
2022 Access to information and privacy 51 37 8 3 1 0 0 88 4 570
2022 Security 51 33 7 5 3 0 0 85 8 500
2022 Science and technology 40 40 9 7 3 0 1 81 10 190
2022 Library services 62 31 2 4 0 0 0 93 4 35
2022 Legal services 44 42 10 2 2 0 0 86 5 165
2022 Administration and operations 49 35 9 4 3 0 0 84 7 2670
2022 Human resources 50 36 8 4 1 0 0 87 6 1395
2022 Financial management 49 36 6 5 3 0 0 86 8 625
2022 Procurement 57 31 7 5 0 0 0 88 5 85
2022 Real property 40 44 10 5 1 0 0 83 7 175
2022 Materiel management 39 44 7 6 4 0 0 83 10 75
2022 Information management 43 39 12 4 1 0 1 83 5 320
2022 Information technology 48 35 10 5 2 0 0 83 7 2710
2022 Internal audit 47 39 8 4 2 0 0 86 6 575
2022 Evaluation 49 35 9 4 3 0 0 84 7 275
2022 Data sciences 46 40 8 4 1 0 0 86 5 300
2022 Policy 43 40 11 3 2 0 0 83 6 370
2022 Project management 46 37 9 6 3 0 0 83 9 1060
2022 Other services to the public 48 36 9 4 2 0 0 85 6 2480
2022 None of the above 48 35 10 4 3 0 0 82 7 3305
2020 Client contact centre 44 36 11 5 3 0 0 81 8 4657
2020 Health care practitioners 37 44 8 6 6 0 0 81 11 37
2020 Federal regulators 49 31 6 8 4 1 0 81 13 213
2020 Compliance, inspection and enforcement 38 41 12 7 3 0 0 79 10 9267
2020 Communications or public affairs 43 38 10 6 3 0 0 82 9 396
2020 Access to information and privacy 43 38 10 5 2 1 1 83 7 400
2020 Security 50 38 8 3 2 0 0 88 5 262
2020 Science and technology 40 37 12 7 4 0 0 78 11 197
2020 Library services 63 27 7 3 0 0 0 90 3 27
2020 Legal services 45 36 13 3 1 0 0 82 5 136
2020 Administration and operations 48 36 9 5 3 0 0 84 7 2397
2020 Human resources 50 34 8 5 3 0 0 84 8 1165
2020 Financial management 46 38 10 4 1 0 0 84 5 614
2020 Procurement 51 39 9 1 0 0 0 90 1 80
2020 Real property 47 39 10 4 0 0 0 86 4 154
2020 Materiel management 48 35 9 4 3 0 0 83 8 86
2020 Information management 43 37 11 5 3 0 0 80 8 285
2020 Information technology 43 41 9 5 2 0 0 84 7 2417
2020 Internal audit 41 44 8 6 1 0 0 85 7 341
2020 Evaluation 41 41 13 3 2 0 0 82 5 150
2020 Data sciences 40 48 8 1 2 0 0 88 4 200
2020 Policy 45 38 9 5 3 0 0 82 9 418
2020 Project management 47 36 10 6 2 0 0 83 8 694
2020 Other services to the public 43 39 10 5 2 0 0 83 7 2482
2020 None of the above 42 37 11 6 4 0 0 79 10 3161
2019 Client contact centre 35 39 15 7 4 0 0 74 11 3759
2019 Health care practitioners 41 25 18 16 0 0 0 66 16 31
2019 Federal regulators 43 34 13 5 4 0 0 77 9 223
2019 Compliance, inspection and enforcement 35 42 12 7 4 0 0 77 11 8740
2019 Communications or public affairs 41 36 13 7 3 0 0 77 11 367
2019 Access to information and privacy 42 39 12 5 1 0 1 81 6 370
2019 Security 52 33 8 4 3 0 0 85 7 228
2019 Science and technology 38 39 14 5 5 0 0 76 10 181
2019 Library services 41 39 12 0 8 0 0 80 8 33
2019 Legal services 50 34 10 3 3 1 0 84 6 139
2019 Administration and operations 43 37 10 6 3 0 0 81 9 2480
2019 Human resources 47 37 8 6 3 0 0 84 9 1036
2019 Financial management 39 42 12 4 2 0 0 81 6 684
2019 Procurement 41 42 7 7 3 0 0 83 10 66
2019 Real property 38 41 14 4 4 0 0 79 8 160
2019 Materiel management 43 37 9 9 2 0 0 80 11 130
2019 Information management 38 36 12 5 8 0 0 75 13 319
2019 Information technology 40 40 10 6 3 0 0 80 10 2424
2019 Internal audit 36 43 12 6 2 0 0 79 8 383
2019 Evaluation 36 45 9 7 3 0 0 81 10 189
2019 Data sciences 40 43 10 5 2 0 0 83 7 234
2019 Policy 39 37 12 8 5 0 0 76 12 377
2019 Project management 40 39 11 8 3 0 0 79 11 601
2019 Other services to the public 40 39 12 6 4 0 0 79 9 2140
2019 None of the above 36 39 13 7 5 0 0 75 12 3415
2018 Client contact centre 29 44 15 8 5 0 0 73 12 3415
2018 Health care practitioners 45 38 10 7 0 0 0 83 7 40
2018 Federal regulators 35 44 15 4 2 0 0 79 6 243
2018 Compliance, inspection and enforcement 31 44 12 8 5 0 0 75 13 8711
2018 Communications or public affairs 35 43 13 6 4 0 0 77 10 350
2018 Access to information and privacy 36 40 14 6 4 0 0 76 10 322
2018 Security 42 43 7 6 2 0 0 85 7 225
2018 Science and technology 29 42 16 9 5 0 0 71 14 169
2018 Library services 46 41 0 7 7 0 0 86 14 28
2018 Legal services 42 42 8 5 3 0 0 83 9 114
2018 Administration and operations 41 39 10 6 3 0 0 80 9 2396
2018 Human resources 40 42 10 7 2 0 0 81 9 1007
2018 Financial management 37 40 12 6 4 0 0 77 11 687
2018 Procurement 40 44 12 1 3 0 0 84 4 75
2018 Real property 40 37 12 8 3 0 0 77 11 145
2018 Materiel management 34 43 15 5 3 0 0 77 8 140
2018 Information management 32 44 13 8 3 0 0 76 11 300
2018 Information technology 33 44 12 7 4 0 0 77 11 2439
2018 Internal audit 36 43 12 6 3 0 1 79 9 385
2018 Evaluation 36 43 13 6 3 0 0 78 9 193
2018 Data sciences 38 38 10 8 6 0 0 76 14 166
2018 Policy 37 38 12 7 5 0 0 75 12 346
2018 Project management 38 40 13 7 4 0 0 77 10 539
2018 Other services to the public 37 41 12 6 4 0 0 78 10 1777
2018 None of the above 34 41 13 7 5 0 0 74 12 3105

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 46 33 12 6 3 0 0 79 8 6965
2022 Health care practitioners 55 27 6 9 2 0 0 82 11 40
2022 Federal regulators 48 31 7 7 6 0 0 79 14 305
2022 Compliance, inspection and enforcement 38 37 12 7 5 0 0 76 12 9695
2022 Communications or public affairs 50 31 8 7 4 0 0 81 11 475
2022 Access to information and privacy 47 35 10 6 2 1 0 82 8 570
2022 Security 50 31 9 7 3 0 0 81 10 500
2022 Science and technology 40 38 10 8 4 0 0 78 12 190
2022 Library services 63 25 8 2 2 0 0 87 4 35
2022 Legal services 43 35 12 6 4 1 0 78 10 165
2022 Administration and operations 46 35 9 6 4 0 0 81 9 2665
2022 Human resources 51 33 7 6 3 0 0 84 9 1395
2022 Financial management 49 33 7 6 5 0 0 82 11 625
2022 Procurement 59 22 9 6 3 0 0 82 9 85
2022 Real property 36 39 13 7 5 1 0 75 12 175
2022 Materiel management 46 32 9 7 5 0 0 78 12 75
2022 Information management 40 39 12 5 4 0 0 79 9 320
2022 Information technology 50 34 9 4 3 0 0 84 7 2710
2022 Internal audit 42 39 10 6 2 0 0 81 9 575
2022 Evaluation 46 36 10 6 3 0 0 81 9 275
2022 Data sciences 47 38 7 6 2 0 0 85 8 300
2022 Policy 46 38 9 4 4 0 0 84 8 370
2022 Project management 46 35 9 6 5 0 0 81 10 1060
2022 Other services to the public 43 35 12 7 3 0 0 78 10 2480
2022 None of the above 41 34 12 7 5 0 0 76 12 3305
2020 Client contact centre 36 37 15 8 3 0 1 74 11 4641
2020 Health care practitioners 39 33 8 11 8 0 0 72 19 37
2020 Federal regulators 44 28 13 7 7 0 0 73 14 212
2020 Compliance, inspection and enforcement 32 39 14 9 5 0 0 72 14 9242
2020 Communications or public affairs 51 32 8 7 3 0 0 83 10 393
2020 Access to information and privacy 41 33 14 9 2 1 0 74 11 400
2020 Security 48 36 9 5 2 0 0 84 7 261
2020 Science and technology 31 37 15 6 10 0 0 68 17 196
2020 Library services 58 28 7 3 3 0 0 86 7 27
2020 Legal services 36 39 15 6 4 0 0 75 10 136
2020 Administration and operations 46 33 11 7 4 0 0 79 10 2392
2020 Human resources 47 34 9 8 3 0 0 80 11 1159
2020 Financial management 44 36 11 5 3 0 0 80 8 611
2020 Procurement 40 47 9 4 1 0 0 86 5 81
2020 Real property 44 34 14 5 3 0 1 79 8 154
2020 Materiel management 36 32 12 13 7 0 0 68 20 86
2020 Information management 40 37 10 7 4 0 0 78 12 286
2020 Information technology 46 38 9 5 2 0 0 83 8 2411
2020 Internal audit 36 38 15 8 3 1 0 75 10 338
2020 Evaluation 38 36 17 8 1 0 0 74 9 149
2020 Data sciences 43 40 12 5 0 0 0 83 5 199
2020 Policy 43 34 12 7 5 0 0 76 12 418
2020 Project management 46 34 9 7 4 0 0 80 11 693
2020 Other services to the public 38 37 13 7 4 0 0 76 11 2478
2020 None of the above 34 36 15 9 5 0 0 70 14 3160
2019 Client contact centre 27 37 18 11 7 0 0 65 18 3752
2019 Health care practitioners 26 50 12 3 9 0 0 75 12 32
2019 Federal regulators 35 32 13 13 7 0 0 67 20 225
2019 Compliance, inspection and enforcement 26 39 16 11 8 0 0 65 18 8722
2019 Communications or public affairs 43 35 10 8 4 0 0 78 12 366
2019 Access to information and privacy 39 34 14 8 3 0 1 74 12 368
2019 Security 50 32 9 6 3 0 0 81 9 226
2019 Science and technology 31 39 15 10 5 0 0 70 15 180
2019 Library services 44 26 12 10 8 0 0 70 18 32
2019 Legal services 40 33 13 7 6 0 0 73 14 138
2019 Administration and operations 40 35 11 8 5 0 0 75 13 2476
2019 Human resources 45 33 10 7 5 0 0 78 12 1034
2019 Financial management 36 38 13 9 4 0 0 74 13 686
2019 Procurement 46 34 11 5 5 0 0 79 10 65
2019 Real property 39 36 13 7 5 0 0 75 12 160
2019 Materiel management 36 36 15 8 4 0 0 73 12 130
2019 Information management 32 39 14 9 6 0 0 72 14 317
2019 Information technology 39 38 12 6 4 0 0 77 11 2418
2019 Internal audit 30 41 19 6 4 0 0 71 10 383
2019 Evaluation 32 35 17 12 5 0 0 67 16 189
2019 Data sciences 38 42 11 5 3 0 0 80 9 233
2019 Policy 34 39 13 8 6 0 0 74 14 374
2019 Project management 39 34 13 9 5 0 0 73 14 600
2019 Other services to the public 32 36 15 10 6 0 0 69 16 2141
2019 None of the above 30 35 16 11 7 0 0 65 18 3405
2018 Client contact centre 24 40 17 13 7 0 0 64 19 3420
2018 Health care practitioners 27 40 15 12 5 0 0 67 17 41
2018 Federal regulators 26 46 11 11 5 0 0 73 16 245
2018 Compliance, inspection and enforcement 24 38 16 13 9 0 0 62 22 8740
2018 Communications or public affairs 31 43 11 11 4 0 0 74 15 350
2018 Access to information and privacy 31 38 14 10 7 0 0 69 17 326
2018 Security 41 41 11 5 2 0 0 83 7 219
2018 Science and technology 26 40 16 10 8 0 0 66 18 169
2018 Library services 47 15 16 7 15 0 0 62 22 27
2018 Legal services 30 42 8 8 12 0 0 72 21 115
2018 Administration and operations 37 36 13 9 6 0 0 73 15 2403
2018 Human resources 38 38 11 9 5 0 0 76 13 1009
2018 Financial management 33 38 12 11 6 0 0 71 17 691
2018 Procurement 33 48 7 8 4 0 0 81 12 75
2018 Real property 31 43 10 8 8 0 0 74 17 143
2018 Materiel management 35 40 12 9 6 0 0 74 14 140
2018 Information management 29 41 14 10 5 0 0 71 15 302
2018 Information technology 34 40 13 8 4 0 0 74 13 2442
2018 Internal audit 29 38 19 8 6 0 1 68 14 384
2018 Evaluation 31 35 15 12 7 0 0 66 19 189
2018 Data sciences 30 40 15 10 5 1 0 70 15 163
2018 Policy 34 36 12 12 6 0 0 71 18 346
2018 Project management 38 37 9 9 6 0 0 76 15 537
2018 Other services to the public 29 38 15 11 6 0 0 67 18 1784
2018 None of the above 27 37 17 11 7 0 0 64 18 3115

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 64 26 8 2 1 0 0 90 3 6965
2022 Health care practitioners 66 23 4 7 0 0 0 89 7 40
2022 Federal regulators 60 27 8 3 1 0 0 88 4 310
2022 Compliance, inspection and enforcement 57 32 8 2 1 0 0 88 3 9685
2022 Communications or public affairs 53 35 8 3 1 0 0 88 4 475
2022 Access to information and privacy 62 29 8 0 0 0 0 92 1 570
2022 Security 63 25 7 3 2 0 0 89 5 500
2022 Science and technology 56 34 6 5 1 0 0 89 5 190
2022 Library services 69 22 5 3 0 0 0 92 3 35
2022 Legal services 59 33 6 1 1 0 0 93 1 165
2022 Administration and operations 61 28 7 2 1 0 0 90 3 2670
2022 Human resources 60 33 5 2 0 0 0 93 2 1395
2022 Financial management 62 30 5 2 1 0 0 92 3 625
2022 Procurement 67 20 12 0 1 0 0 87 1 85
2022 Real property 55 30 10 3 2 0 0 85 4 175
2022 Materiel management 64 24 6 5 1 0 0 88 6 75
2022 Information management 58 31 10 1 1 0 0 88 2 320
2022 Information technology 61 28 8 2 1 0 0 90 3 2715
2022 Internal audit 56 34 7 2 0 0 0 91 3 575
2022 Evaluation 59 30 8 3 0 0 0 89 3 275
2022 Data sciences 57 33 6 3 1 0 0 90 4 300
2022 Policy 58 30 9 2 1 0 0 89 2 370
2022 Project management 59 29 7 2 2 0 0 89 4 1060
2022 Other services to the public 62 27 8 2 1 0 0 90 2 2485
2022 None of the above 60 28 9 2 1 0 0 87 3 3300
2020 Client contact centre 58 29 9 2 2 0 1 88 3 4616
2020 Health care practitioners 63 26 6 3 3 0 0 89 6 36
2020 Federal regulators 58 30 6 3 2 0 0 88 6 210
2020 Compliance, inspection and enforcement 54 33 9 3 1 0 0 87 4 9187
2020 Communications or public affairs 61 28 7 3 1 0 0 89 4 394
2020 Access to information and privacy 59 25 11 2 1 0 1 85 3 398
2020 Security 64 28 6 2 0 0 0 92 2 260
2020 Science and technology 48 36 9 5 2 0 0 84 8 196
2020 Library services 66 27 3 3 0 0 0 93 3 27
2020 Legal services 54 35 8 2 1 0 0 89 3 135
2020 Administration and operations 62 27 8 2 1 0 0 89 3 2375
2020 Human resources 59 31 6 3 1 0 0 90 4 1155
2020 Financial management 60 30 6 3 1 0 0 90 4 606
2020 Procurement 60 32 7 0 0 0 0 93 0 81
2020 Real property 63 30 6 1 0 0 1 93 1 152
2020 Materiel management 58 28 10 0 3 0 0 86 3 84
2020 Information management 58 27 10 3 3 0 0 84 5 283
2020 Information technology 59 30 7 2 1 0 0 89 3 2394
2020 Internal audit 49 39 9 1 1 0 0 89 2 338
2020 Evaluation 53 32 12 1 1 0 0 85 3 149
2020 Data sciences 51 35 10 2 1 0 1 87 3 196
2020 Policy 55 31 9 3 2 0 0 86 5 413
2020 Project management 60 29 9 2 1 0 0 88 3 686
2020 Other services to the public 60 29 8 2 1 0 0 89 2 2467
2020 None of the above 56 30 9 2 2 0 0 86 4 3140
2019 Client contact centre 49 33 12 4 2 0 0 83 6 3743
2019 Health care practitioners 44 36 14 3 3 0 0 80 6 32
2019 Federal regulators 55 32 7 2 3 0 0 87 6 223
2019 Compliance, inspection and enforcement 50 35 11 3 2 0 0 85 5 8661
2019 Communications or public affairs 53 30 13 2 2 0 0 83 4 362
2019 Access to information and privacy 58 28 10 2 1 0 0 87 4 363
2019 Security 62 28 8 0 2 0 0 90 2 226
2019 Science and technology 47 37 12 2 2 0 0 84 4 178
2019 Library services 55 28 11 0 5 0 0 83 5 31
2019 Legal services 64 25 7 1 1 1 0 90 3 134
2019 Administration and operations 58 31 8 2 1 0 0 89 3 2465
2019 Human resources 58 31 7 3 1 0 0 89 4 1031
2019 Financial management 51 36 10 2 1 0 0 87 3 683
2019 Procurement 60 27 7 2 3 0 0 87 5 66
2019 Real property 52 39 6 2 1 0 0 91 3 157
2019 Materiel management 57 31 8 2 2 0 0 88 3 129
2019 Information management 46 35 13 4 2 0 0 81 6 315
2019 Information technology 54 33 10 2 1 0 0 86 4 2410
2019 Internal audit 49 37 10 4 1 0 0 86 5 379
2019 Evaluation 56 27 12 3 1 0 0 83 4 185
2019 Data sciences 51 37 10 1 1 0 0 88 2 230
2019 Policy 52 32 11 3 2 0 0 84 5 372
2019 Project management 55 30 10 3 2 0 0 85 5 595
2019 Other services to the public 56 31 9 3 1 0 0 87 4 2133
2019 None of the above 52 31 11 3 2 0 0 84 6 3394
2018 Client contact centre 46 36 11 4 2 0 0 83 6 3394
2018 Health care practitioners 60 27 8 5 0 0 0 87 5 41
2018 Federal regulators 47 39 9 3 2 0 0 86 5 245
2018 Compliance, inspection and enforcement 48 37 10 3 2 0 0 85 5 8697
2018 Communications or public affairs 51 35 10 2 2 0 0 86 4 348
2018 Access to information and privacy 56 29 9 3 2 0 0 86 5 323
2018 Security 60 31 7 2 0 0 0 91 2 220
2018 Science and technology 46 34 14 2 4 0 1 80 6 169
2018 Library services 53 32 4 3 7 0 0 86 10 28
2018 Legal services 51 35 13 0 1 0 0 86 1 115
2018 Administration and operations 56 32 8 3 1 0 0 88 4 2390
2018 Human resources 55 35 7 2 1 0 0 89 3 1007
2018 Financial management 52 34 9 3 2 0 0 86 5 687
2018 Procurement 56 28 13 1 1 0 0 84 3 75
2018 Real property 50 39 8 2 1 0 0 89 3 143
2018 Materiel management 51 32 13 2 1 0 0 83 4 139
2018 Information management 51 35 10 2 2 1 0 86 4 301
2018 Information technology 50 35 10 3 1 0 0 86 4 2424
2018 Internal audit 49 37 11 2 2 0 0 86 3 382
2018 Evaluation 56 33 9 3 1 0 0 88 3 192
2018 Data sciences 48 32 11 6 2 1 0 81 8 162
2018 Policy 51 34 9 3 2 0 0 86 5 344
2018 Project management 53 35 8 3 2 0 0 87 5 533
2018 Other services to the public 55 31 10 3 1 0 0 86 4 1769
2018 None of the above 52 33 10 3 2 0 0 85 5 3102

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 56 31 9 3 2 0 0 86 5 6970
2022 Health care practitioners 56 29 8 3 4 0 0 85 7 40
2022 Federal regulators 51 36 8 2 2 0 0 88 4 310
2022 Compliance, inspection and enforcement 48 38 9 4 2 0 0 85 6 9690
2022 Communications or public affairs 51 36 8 3 2 0 0 87 6 475
2022 Access to information and privacy 58 31 8 2 1 0 0 89 3 570
2022 Security 55 31 8 3 3 0 0 86 6 500
2022 Science and technology 50 36 8 5 1 0 0 86 6 190
2022 Library services 70 25 5 0 0 0 0 95 0 35
2022 Legal services 50 39 8 2 2 0 0 88 3 165
2022 Administration and operations 54 33 8 3 2 0 0 87 5 2670
2022 Human resources 54 35 7 3 1 0 0 89 4 1395
2022 Financial management 53 33 9 3 2 0 0 86 5 625
2022 Procurement 61 26 10 4 0 0 0 87 4 85
2022 Real property 49 36 11 1 2 0 0 85 4 175
2022 Materiel management 60 28 6 2 4 0 0 88 6 75
2022 Information management 51 35 10 2 1 0 0 86 4 320
2022 Information technology 55 32 8 3 1 0 0 87 5 2715
2022 Internal audit 54 35 8 2 1 0 0 89 3 575
2022 Evaluation 55 34 5 4 2 0 0 89 5 275
2022 Data sciences 56 32 7 3 2 1 0 88 5 300
2022 Policy 49 38 8 4 1 0 0 87 5 370
2022 Project management 49 36 9 4 2 0 0 85 6 1060
2022 Other services to the public 55 33 8 3 1 0 0 88 5 2485
2022 None of the above 53 32 9 4 2 0 0 85 6 3300
2020 Client contact centre 50 34 9 5 2 0 0 84 7 4656
2020 Health care practitioners 48 36 8 0 8 0 0 83 8 37
2020 Federal regulators 51 33 7 6 2 0 0 85 8 213
2020 Compliance, inspection and enforcement 45 39 10 5 2 0 0 84 7 9257
2020 Communications or public affairs 52 34 8 5 1 0 0 86 6 396
2020 Access to information and privacy 51 34 11 2 2 0 0 85 4 399
2020 Security 56 37 4 3 0 0 0 92 4 262
2020 Science and technology 43 41 7 7 2 0 0 83 9 197
2020 Library services 60 34 3 3 0 0 0 93 3 27
2020 Legal services 49 39 10 2 1 0 0 88 2 136
2020 Administration and operations 54 33 8 3 2 0 0 87 5 2398
2020 Human resources 55 31 8 4 2 0 0 87 6 1166
2020 Financial management 52 35 9 4 1 0 0 87 4 613
2020 Procurement 52 37 10 1 0 0 0 89 1 80
2020 Real property 54 35 8 3 0 1 0 90 3 153
2020 Materiel management 52 31 13 2 1 0 0 83 3 86
2020 Information management 51 34 9 3 3 0 0 85 7 286
2020 Information technology 53 35 8 3 1 0 0 88 5 2422
2020 Internal audit 45 42 7 4 2 0 0 88 5 342
2020 Evaluation 50 35 10 3 2 0 0 85 5 148
2020 Data sciences 51 38 5 3 1 1 0 90 5 200
2020 Policy 50 34 9 5 3 0 0 83 8 419
2020 Project management 52 34 9 4 2 0 0 86 6 695
2020 Other services to the public 52 36 8 3 1 0 0 87 5 2476
2020 None of the above 48 35 10 4 3 0 0 84 6 3157
2019 Client contact centre 39 39 14 5 3 0 0 78 9 3764
2019 Health care practitioners 38 41 9 6 6 0 0 78 12 32
2019 Federal regulators 48 34 10 4 3 0 0 83 7 223
2019 Compliance, inspection and enforcement 40 41 12 5 2 0 0 81 8 8715
2019 Communications or public affairs 48 34 11 5 2 0 0 82 7 367
2019 Access to information and privacy 49 38 8 4 1 0 0 87 5 370
2019 Security 57 31 7 3 2 0 0 88 5 227
2019 Science and technology 43 42 10 4 1 0 0 85 4 181
2019 Library services 46 37 9 3 5 0 0 83 8 33
2019 Legal services 48 37 10 3 2 0 0 85 5 137
2019 Administration and operations 51 34 8 4 2 0 0 86 6 2475
2019 Human resources 52 34 6 5 2 0 0 87 7 1033
2019 Financial management 44 42 10 3 1 0 0 86 4 687
2019 Procurement 59 26 7 2 4 0 0 86 7 66
2019 Real property 53 35 8 3 1 0 0 88 4 161
2019 Materiel management 50 35 12 3 1 0 0 85 3 131
2019 Information management 42 35 11 7 4 0 0 78 11 318
2019 Information technology 47 37 10 4 2 0 0 84 6 2428
2019 Internal audit 39 46 10 3 2 0 0 85 5 385
2019 Evaluation 43 39 12 4 2 1 0 82 6 190
2019 Data sciences 45 43 7 3 2 0 0 88 5 234
2019 Policy 41 42 10 5 3 0 0 82 8 375
2019 Project management 46 36 10 6 3 0 0 81 8 601
2019 Other services to the public 48 35 10 4 3 0 0 83 7 2140
2019 None of the above 44 37 11 5 3 0 0 81 8 3416
2018 Client contact centre 36 41 13 7 3 0 0 77 10 3425
2018 Health care practitioners 53 35 6 3 0 0 3 91 3 41
2018 Federal regulators 40 43 10 4 3 0 0 83 7 246
2018 Compliance, inspection and enforcement 36 43 12 6 3 0 0 79 9 8756
2018 Communications or public affairs 42 42 9 5 2 0 0 84 7 350
2018 Access to information and privacy 45 35 13 4 3 0 0 80 7 326
2018 Security 51 37 6 4 2 0 0 88 5 221
2018 Science and technology 37 41 16 5 1 0 0 78 6 170
2018 Library services 53 34 3 7 4 0 0 86 11 28
2018 Legal services 44 43 8 3 2 0 0 87 5 115
2018 Administration and operations 48 35 10 4 2 0 0 83 7 2400
2018 Human resources 45 40 8 5 2 0 0 85 6 1011
2018 Financial management 42 41 10 3 3 0 0 83 7 692
2018 Procurement 46 44 5 3 1 0 0 91 4 75
2018 Real property 48 37 6 8 1 0 0 85 9 143
2018 Materiel management 49 34 15 1 1 0 0 83 3 139
2018 Information management 37 42 12 6 2 0 0 80 8 302
2018 Information technology 41 41 10 5 2 0 0 82 7 2446
2018 Internal audit 40 43 10 4 2 0 0 83 7 382
2018 Evaluation 46 38 8 6 2 0 0 84 8 189
2018 Data sciences 37 43 11 6 4 0 0 79 10 163
2018 Policy 39 40 11 7 3 0 0 79 10 345
2018 Project management 44 36 10 7 3 0 0 80 10 539
2018 Other services to the public 44 37 11 5 2 0 0 81 8 1786
2018 None of the above 42 38 11 5 3 0 0 80 9 3122

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 61 27 7 3 2 0 0 89 4 6970
2022 Health care practitioners 63 24 10 0 2 0 0 88 2 40
2022 Federal regulators 52 30 9 5 4 0 0 82 9 310
2022 Compliance, inspection and enforcement 51 30 10 5 3 0 0 82 8 9685
2022 Communications or public affairs 53 31 9 3 4 0 0 83 7 475
2022 Access to information and privacy 61 28 7 2 2 1 0 89 4 570
2022 Security 58 28 7 3 4 0 0 87 6 500
2022 Science and technology 50 24 16 4 5 0 0 75 9 190
2022 Library services 51 31 13 2 0 3 0 85 2 35
2022 Legal services 54 27 9 4 5 1 0 81 9 165
2022 Administration and operations 56 29 9 4 3 0 0 85 6 2670
2022 Human resources 59 30 7 3 2 0 0 89 5 1395
2022 Financial management 60 27 7 3 3 0 0 87 6 625
2022 Procurement 64 17 6 8 3 2 0 82 12 85
2022 Real property 49 36 9 3 3 0 0 85 6 175
2022 Materiel management 56 23 12 5 2 1 0 80 7 75
2022 Information management 50 35 10 3 1 0 0 85 5 320
2022 Information technology 58 28 8 4 3 0 0 85 7 2710
2022 Internal audit 59 28 8 4 1 0 0 87 5 570
2022 Evaluation 58 28 5 4 4 0 0 86 8 275
2022 Data sciences 57 28 9 3 2 0 0 86 5 300
2022 Policy 53 33 7 5 2 1 0 86 7 370
2022 Project management 52 29 9 6 3 0 0 82 9 1060
2022 Other services to the public 57 29 7 4 3 0 0 87 6 2485
2022 None of the above 53 28 10 5 3 1 0 82 8 3305
2020 Client contact centre 56 30 8 3 2 1 0 87 5 4636
2020 Health care practitioners 45 41 8 3 3 0 0 86 6 37
2020 Federal regulators 55 26 11 4 3 1 0 82 7 210
2020 Compliance, inspection and enforcement 46 35 12 4 3 0 0 81 7 9245
2020 Communications or public affairs 57 32 7 3 1 0 0 89 4 395
2020 Access to information and privacy 54 29 11 3 2 0 1 84 4 397
2020 Security 64 25 7 2 2 0 0 89 3 259
2020 Science and technology 42 38 10 4 5 1 0 80 9 197
2020 Library services 63 25 8 3 0 0 0 88 3 27
2020 Legal services 49 31 13 4 3 1 0 80 7 136
2020 Administration and operations 58 28 9 3 2 0 0 86 5 2381
2020 Human resources 61 28 7 3 1 0 0 89 4 1156
2020 Financial management 61 27 7 3 2 1 0 89 5 612
2020 Procurement 54 38 5 1 1 0 0 93 2 81
2020 Real property 58 30 7 2 2 0 1 89 4 154
2020 Materiel management 39 37 16 7 1 0 0 76 8 84
2020 Information management 53 28 11 4 2 1 0 82 7 284
2020 Information technology 59 28 8 2 2 0 0 88 4 2406
2020 Internal audit 54 34 9 2 1 1 0 88 3 341
2020 Evaluation 53 35 6 5 1 0 0 87 7 147
2020 Data sciences 59 29 5 6 0 0 0 88 6 199
2020 Policy 52 30 11 3 3 1 0 83 6 415
2020 Project management 58 29 7 5 1 0 0 87 6 692
2020 Other services to the public 56 29 9 4 2 0 0 86 5 2468
2020 None of the above 49 32 11 4 3 1 0 81 7 3139
2019 Client contact centre 44 32 13 6 4 0 0 77 10 3752
2019 Health care practitioners 47 37 6 6 3 0 0 85 9 32
2019 Federal regulators 45 31 14 7 2 1 0 77 9 224
2019 Compliance, inspection and enforcement 39 35 14 7 5 0 0 74 12 8723
2019 Communications or public affairs 47 32 11 8 2 0 0 79 9 367
2019 Access to information and privacy 55 28 11 4 2 1 0 83 6 369
2019 Security 58 30 6 3 2 1 0 89 5 225
2019 Science and technology 44 34 14 4 4 1 0 78 8 180
2019 Library services 55 30 9 3 3 0 0 85 6 32
2019 Legal services 41 35 13 2 8 0 0 76 11 138
2019 Administration and operations 50 30 12 5 3 0 0 80 8 2475
2019 Human resources 55 30 9 3 3 0 0 85 6 1029
2019 Financial management 50 32 9 7 2 0 0 82 8 687
2019 Procurement 60 28 8 3 0 0 0 89 3 66
2019 Real property 47 33 11 6 3 0 0 80 10 159
2019 Materiel management 47 37 9 3 4 1 0 84 7 131
2019 Information management 47 28 13 6 6 0 0 75 12 316
2019 Information technology 51 31 10 4 3 0 0 82 7 2420
2019 Internal audit 50 32 11 4 2 1 0 83 6 381
2019 Evaluation 47 33 13 5 3 0 0 80 8 189
2019 Data sciences 50 30 15 3 1 1 0 81 5 231
2019 Policy 44 31 14 7 3 1 0 75 10 376
2019 Project management 47 32 12 5 3 0 0 80 8 599
2019 Other services to the public 47 31 12 6 4 0 0 78 10 2143
2019 None of the above 44 30 14 7 4 0 0 75 11 3406
2018 Client contact centre 40 35 14 6 4 0 0 75 11 3407
2018 Health care practitioners 53 37 8 3 0 0 0 90 3 38
2018 Federal regulators 40 34 14 7 4 0 0 75 11 247
2018 Compliance, inspection and enforcement 35 34 16 8 6 0 0 69 14 8727
2018 Communications or public affairs 41 38 14 4 3 0 0 79 7 349
2018 Access to information and privacy 49 28 15 5 3 0 0 77 8 322
2018 Security 55 31 8 4 1 0 0 86 5 227
2018 Science and technology 38 35 13 9 4 1 0 74 13 170
2018 Library services 46 32 7 7 7 0 0 78 14 28
2018 Legal services 37 38 15 3 7 0 0 76 10 114
2018 Administration and operations 47 31 13 5 3 1 0 79 9 2390
2018 Human resources 48 35 10 4 3 1 0 83 6 1009
2018 Financial management 48 33 9 6 4 0 0 81 10 690
2018 Procurement 54 31 8 4 1 1 0 86 5 74
2018 Real property 44 33 10 5 7 0 0 78 12 143
2018 Materiel management 44 36 13 4 4 0 0 80 7 141
2018 Information management 47 29 12 9 4 0 0 76 13 303
2018 Information technology 44 35 13 5 3 0 0 79 8 2429
2018 Internal audit 44 33 16 4 3 0 0 77 7 384
2018 Evaluation 45 31 13 6 5 0 1 77 10 189
2018 Data sciences 42 35 13 5 3 1 0 78 9 166
2018 Policy 44 31 14 7 3 0 0 76 11 350
2018 Project management 48 32 12 6 3 0 0 80 9 538
2018 Other services to the public 44 31 14 7 4 0 0 75 11 1778
2018 None of the above 41 31 16 6 5 0 0 73 12 3098

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 57 29 7 4 2 0 0 86 6 6970
2022 Health care practitioners 60 27 8 0 4 0 0 88 4 40
2022 Federal regulators 47 33 11 4 4 0 0 81 9 310
2022 Compliance, inspection and enforcement 47 33 10 6 4 0 0 80 10 9695
2022 Communications or public affairs 50 31 8 6 5 0 0 81 11 475
2022 Access to information and privacy 57 31 7 3 1 1 0 89 5 570
2022 Security 55 30 7 3 4 0 0 85 7 500
2022 Science and technology 45 31 13 7 5 0 0 76 11 190
2022 Library services 51 40 7 2 0 0 0 91 2 35
2022 Legal services 47 32 11 7 4 0 0 78 11 165
2022 Administration and operations 52 31 8 5 3 0 0 84 8 2665
2022 Human resources 56 31 6 5 2 0 0 87 7 1395
2022 Financial management 55 32 5 4 4 0 0 87 8 625
2022 Procurement 58 18 12 6 6 0 0 75 13 85
2022 Real property 46 36 12 3 3 0 0 82 6 175
2022 Materiel management 55 27 5 8 4 1 0 83 11 75
2022 Information management 49 32 10 5 2 0 0 82 8 320
2022 Information technology 54 31 8 5 3 0 0 84 8 2710
2022 Internal audit 56 29 8 4 3 0 0 85 6 575
2022 Evaluation 56 28 8 3 5 0 0 84 9 275
2022 Data sciences 54 29 11 4 2 0 0 83 6 300
2022 Policy 50 35 7 5 3 0 0 85 8 370
2022 Project management 50 30 9 7 3 0 0 80 10 1060
2022 Other services to the public 53 31 8 5 3 0 0 84 8 2485
2022 None of the above 50 30 10 6 4 0 0 81 10 3305
2020 Client contact centre 52 33 9 4 2 1 0 86 6 4615
2020 Health care practitioners 42 41 11 3 3 0 0 83 6 37
2020 Federal regulators 54 30 7 5 3 0 0 84 9 209
2020 Compliance, inspection and enforcement 42 37 11 6 3 0 0 80 9 9204
2020 Communications or public affairs 54 34 7 4 1 0 0 88 5 391
2020 Access to information and privacy 52 33 10 3 1 0 1 85 5 395
2020 Security 63 26 8 2 2 0 0 88 4 259
2020 Science and technology 41 40 9 5 4 0 0 81 10 195
2020 Library services 60 32 0 8 0 0 0 92 8 27
2020 Legal services 47 34 10 6 2 0 0 81 9 134
2020 Administration and operations 55 31 8 4 2 0 0 86 5 2384
2020 Human resources 59 29 7 3 2 0 0 88 5 1157
2020 Financial management 60 29 6 4 1 0 0 89 6 603
2020 Procurement 54 37 7 1 0 0 0 91 1 80
2020 Real property 55 35 6 3 1 0 1 90 4 153
2020 Materiel management 36 40 14 7 2 1 0 76 9 85
2020 Information management 51 31 11 4 2 1 0 82 7 281
2020 Information technology 56 30 9 3 2 0 0 86 5 2391
2020 Internal audit 51 38 7 2 1 1 0 90 4 339
2020 Evaluation 52 35 6 4 3 0 0 87 7 147
2020 Data sciences 55 32 6 2 2 1 0 89 5 197
2020 Policy 50 33 11 3 3 0 0 83 6 415
2020 Project management 56 30 9 4 1 0 0 86 5 689
2020 Other services to the public 52 32 9 4 2 0 0 85 6 2454
2020 None of the above 47 34 11 5 3 1 0 81 8 3123
2019 Client contact centre 40 35 14 7 4 0 0 75 11 3740
2019 Health care practitioners 38 56 0 3 3 0 0 94 6 32
2019 Federal regulators 42 32 13 9 4 1 0 74 13 223
2019 Compliance, inspection and enforcement 36 37 14 8 5 0 0 73 13 8672
2019 Communications or public affairs 48 31 12 7 2 0 0 79 9 364
2019 Access to information and privacy 52 32 10 4 2 1 0 84 6 364
2019 Security 57 29 8 4 2 0 0 86 6 225
2019 Science and technology 40 37 13 4 5 1 0 78 9 180
2019 Library services 46 34 17 0 3 0 0 79 3 33
2019 Legal services 41 36 11 6 6 0 0 77 12 137
2019 Administration and operations 47 32 12 6 3 0 0 80 9 2465
2019 Human resources 53 31 9 4 3 0 0 84 7 1025
2019 Financial management 46 35 9 7 2 0 0 82 9 675
2019 Procurement 62 25 6 6 1 0 0 86 7 66
2019 Real property 41 38 12 6 1 1 0 80 8 161
2019 Materiel management 41 35 15 5 4 0 0 77 8 131
2019 Information management 45 30 14 7 4 0 0 75 11 314
2019 Information technology 48 33 10 5 3 0 0 82 8 2414
2019 Internal audit 45 34 11 7 2 1 0 80 9 379
2019 Evaluation 43 34 15 5 3 1 0 77 8 187
2019 Data sciences 46 35 11 5 2 1 0 82 7 231
2019 Policy 41 34 14 7 4 0 0 75 11 372
2019 Project management 45 35 12 5 3 0 0 79 8 598
2019 Other services to the public 43 34 12 7 4 0 0 77 11 2125
2019 None of the above 41 32 14 8 4 0 0 74 12 3393
2018 Client contact centre 37 37 14 8 4 0 0 74 12 3394
2018 Health care practitioners 50 43 5 3 0 0 0 92 3 39
2018 Federal regulators 36 37 19 4 4 0 0 73 8 247
2018 Compliance, inspection and enforcement 32 37 16 9 6 0 0 69 15 8685
2018 Communications or public affairs 39 38 13 6 4 0 0 77 10 349
2018 Access to information and privacy 47 31 13 7 3 0 0 78 10 319
2018 Security 53 31 8 6 0 0 0 85 7 227
2018 Science and technology 33 39 14 9 4 1 0 72 14 170
2018 Library services 50 25 7 11 7 0 0 75 18 28
2018 Legal services 30 46 10 8 6 0 0 76 14 113
2018 Administration and operations 45 34 12 6 3 0 0 79 9 2386
2018 Human resources 46 37 10 5 2 0 0 83 7 1004
2018 Financial management 45 36 9 7 4 0 0 80 10 682
2018 Procurement 54 33 8 5 0 0 0 86 5 74
2018 Real property 43 35 10 6 5 0 0 78 11 143
2018 Materiel management 42 37 14 5 2 0 0 79 7 141
2018 Information management 43 34 11 7 4 0 0 77 12 301
2018 Information technology 42 37 13 6 3 0 0 78 8 2425
2018 Internal audit 40 36 14 7 3 0 0 76 9 384
2018 Evaluation 40 34 16 6 4 0 0 74 10 188
2018 Data sciences 38 36 14 9 3 1 0 74 12 164
2018 Policy 40 36 14 7 3 0 0 76 10 349
2018 Project management 44 34 11 7 3 0 0 79 10 533
2018 Other services to the public 42 32 13 8 4 0 0 74 12 1766
2018 None of the above 38 35 15 7 4 0 0 73 11 3080

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 39 24 17 8 5 5 1 67 14 6965
2022 Health care practitioners 59 18 6 5 6 7 0 82 11 40
2022 Federal regulators 43 23 17 7 7 3 0 68 15 305
2022 Compliance, inspection and enforcement 39 27 15 8 5 5 0 69 14 9695
2022 Communications or public affairs 38 29 16 9 5 4 0 70 14 475
2022 Access to information and privacy 45 26 14 7 3 5 1 75 10 570
2022 Security 50 22 14 4 5 5 0 76 9 500
2022 Science and technology 39 25 12 11 7 5 1 68 19 190
2022 Library services 42 19 16 6 0 18 0 74 7 35
2022 Legal services 43 26 15 6 7 3 1 71 14 165
2022 Administration and operations 45 24 15 6 5 5 0 72 12 2670
2022 Human resources 50 25 12 6 3 4 0 78 9 1395
2022 Financial management 48 24 12 9 5 2 0 74 14 625
2022 Procurement 52 17 14 6 2 9 0 76 8 85
2022 Real property 36 25 15 11 8 6 1 65 19 175
2022 Materiel management 50 13 19 10 5 3 0 65 15 75
2022 Information management 45 24 15 6 6 4 1 72 12 320
2022 Information technology 48 26 13 5 4 4 0 77 9 2715
2022 Internal audit 48 24 15 5 4 5 0 76 9 575
2022 Evaluation 42 23 19 5 7 4 0 67 13 275
2022 Data sciences 48 24 15 6 4 3 0 74 10 295
2022 Policy 45 26 16 7 3 3 0 73 11 370
2022 Project management 42 25 15 8 6 5 0 71 14 1060
2022 Other services to the public 42 27 14 7 4 5 0 73 12 2485
2022 None of the above 43 24 15 6 5 6 1 72 12 3305
2020 Client contact centre 37 25 18 9 5 5 1 66 15 4653
2020 Health care practitioners 56 22 11 6 6 0 0 78 11 37
2020 Federal regulators 44 26 14 7 6 3 0 73 13 212
2020 Compliance, inspection and enforcement 38 28 17 9 5 3 0 68 14 9259
2020 Communications or public affairs 45 25 14 8 4 4 0 73 12 396
2020 Access to information and privacy 41 25 20 4 4 4 2 70 9 398
2020 Security 55 23 14 3 1 3 0 81 5 262
2020 Science and technology 34 27 18 9 9 3 0 63 18 197
2020 Library services 57 22 14 0 0 7 0 85 0 27
2020 Legal services 38 29 16 11 4 1 0 68 16 136
2020 Administration and operations 48 23 15 7 4 3 0 73 11 2399
2020 Human resources 51 25 11 8 2 3 0 79 10 1159
2020 Financial management 50 28 14 4 3 2 0 79 7 611
2020 Procurement 44 35 11 4 0 6 0 84 4 80
2020 Real property 43 31 15 7 2 3 0 76 9 153
2020 Materiel management 39 20 23 9 6 2 1 61 15 85
2020 Information management 41 27 17 7 5 3 1 70 12 286
2020 Information technology 52 25 13 5 3 2 0 79 8 2416
2020 Internal audit 39 31 16 6 3 5 0 74 9 342
2020 Evaluation 41 22 18 9 4 5 0 67 15 148
2020 Data sciences 53 23 14 4 2 2 0 78 7 200
2020 Policy 46 24 13 10 4 3 0 72 15 418
2020 Project management 49 26 14 6 2 2 0 77 8 692
2020 Other services to the public 42 25 16 9 4 4 0 70 14 2479
2020 None of the above 41 25 17 8 5 4 0 69 14 3149
2019 Client contact centre 29 25 20 12 11 4 0 55 24 3768
2019 Health care practitioners 38 34 9 11 3 5 0 75 15 32
2019 Federal regulators 35 24 20 9 7 4 0 62 17 225
2019 Compliance, inspection and enforcement 33 26 19 11 7 3 0 62 19 8731
2019 Communications or public affairs 37 22 17 13 8 3 1 61 21 364
2019 Access to information and privacy 40 22 20 10 4 3 1 64 15 367
2019 Security 50 22 12 8 5 1 1 75 14 226
2019 Science and technology 32 31 16 12 4 4 1 65 17 180
2019 Library services 25 35 21 11 0 5 3 65 12 32
2019 Legal services 36 27 19 6 9 3 0 65 16 139
2019 Administration and operations 42 23 18 9 6 2 0 66 16 2479
2019 Human resources 45 24 15 8 5 3 0 71 14 1033
2019 Financial management 39 25 17 10 4 3 0 67 15 688
2019 Procurement 55 13 24 1 3 3 0 70 5 66
2019 Real property 32 26 25 9 6 3 0 60 15 161
2019 Materiel management 43 23 17 7 6 3 0 68 14 131
2019 Information management 38 22 19 10 7 4 0 63 17 320
2019 Information technology 44 27 15 7 4 3 0 73 12 2421
2019 Internal audit 37 28 20 8 4 3 0 67 13 383
2019 Evaluation 33 24 25 10 7 1 1 58 17 190
2019 Data sciences 36 28 18 9 4 5 0 67 14 234
2019 Policy 38 20 19 12 6 5 0 61 18 377
2019 Project management 37 24 20 9 6 3 0 63 16 599
2019 Other services to the public 34 25 19 11 7 3 1 62 18 2149
2019 None of the above 36 24 19 9 7 4 1 63 17 3414
2018 Client contact centre 28 26 20 12 10 4 0 57 23 3416
2018 Health care practitioners 47 33 13 2 3 3 0 82 5 39
2018 Federal regulators 34 29 19 10 5 3 0 65 16 248
2018 Compliance, inspection and enforcement 30 28 19 12 8 3 0 59 21 8741
2018 Communications or public affairs 30 27 20 11 7 5 0 60 19 350
2018 Access to information and privacy 39 21 19 12 5 3 1 63 18 324
2018 Security 48 26 15 6 3 1 1 76 9 226
2018 Science and technology 28 25 22 12 9 2 1 55 22 170
2018 Library services 32 36 19 3 6 3 0 71 10 28
2018 Legal services 33 22 23 11 9 1 1 56 20 115
2018 Administration and operations 39 26 17 9 6 2 0 67 15 2400
2018 Human resources 39 28 16 8 5 2 0 70 14 1013
2018 Financial management 41 23 17 7 7 3 1 67 15 694
2018 Procurement 55 25 11 7 0 3 0 82 7 73
2018 Real property 32 29 19 7 11 2 0 63 18 143
2018 Materiel management 41 27 19 9 4 0 0 68 13 141
2018 Information management 34 28 16 11 8 3 0 64 20 303
2018 Information technology 39 27 17 8 5 3 0 69 13 2437
2018 Internal audit 34 27 21 9 6 3 1 63 15 387
2018 Evaluation 37 22 22 9 5 6 0 62 15 190
2018 Data sciences 32 26 22 8 9 3 1 60 17 166
2018 Policy 36 26 17 12 7 2 0 63 19 351
2018 Project management 39 22 17 12 6 3 0 63 19 537
2018 Other services to the public 36 24 18 10 8 3 0 62 19 1779
2018 None of the above 33 26 20 10 7 4 0 62 17 3104
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Leadership

Immediate supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 21 14 3 3 3 17 76 7 6955
2022 Health care practitioners 49 17 9 2 2 3 17 83 5 40
2022 Federal regulators 48 28 9 3 3 2 6 83 7 305
2022 Compliance, inspection and enforcement 44 28 13 4 2 2 7 79 6 9685
2022 Communications or public affairs 58 25 10 2 1 1 3 86 3 475
2022 Access to information and privacy 40 25 18 3 1 2 11 75 4 570
2022 Security 55 26 10 2 2 1 4 85 4 500
2022 Science and technology 48 31 11 5 2 1 3 82 7 190
2022 Library services 49 30 12 0 0 0 10 87 0 35
2022 Legal services 47 31 9 5 2 2 3 83 7 165
2022 Administration and operations 54 24 10 2 2 1 6 85 4 2665
2022 Human resources 59 24 8 3 2 1 3 87 5 1395
2022 Financial management 49 25 13 3 3 2 6 80 6 625
2022 Procurement 63 22 8 1 0 1 5 90 1 85
2022 Real property 50 27 13 5 1 0 5 81 6 175
2022 Materiel management 43 30 16 5 0 2 4 78 6 75
2022 Information management 50 23 12 4 2 2 6 79 7 320
2022 Information technology 55 27 9 2 1 1 4 86 4 2710
2022 Internal audit 37 30 14 3 2 3 12 78 6 575
2022 Evaluation 42 22 18 2 2 2 12 75 5 275
2022 Data sciences 61 25 7 2 1 1 3 89 3 300
2022 Policy 62 23 7 2 2 1 3 88 4 370
2022 Project management 63 25 6 2 2 1 2 90 4 1055
2022 Other services to the public 39 26 16 4 2 2 12 75 7 2480
2022 None of the above 39 25 15 3 2 3 12 75 7 3300
2020 Client contact centre 39 21 17 4 2 4 13 73 7 4657
2020 Health care practitioners 40 8 35 3 6 3 6 53 9 37
2020 Federal regulators 51 25 9 4 2 3 5 83 7 213
2020 Compliance, inspection and enforcement 44 28 16 4 3 2 4 76 7 9259
2020 Communications or public affairs 60 24 8 2 1 1 4 88 3 396
2020 Access to information and privacy 39 24 22 3 1 3 8 71 5 397
2020 Security 63 25 9 2 0 0 1 89 2 260
2020 Science and technology 41 30 13 5 8 1 2 74 13 196
2020 Library services 53 27 10 3 3 0 3 82 7 27
2020 Legal services 44 29 14 4 4 1 4 78 8 135
2020 Administration and operations 56 23 11 3 2 1 4 83 5 2395
2020 Human resources 62 23 8 3 1 1 3 87 4 1162
2020 Financial management 51 26 12 3 2 2 3 82 5 613
2020 Procurement 57 23 15 0 0 1 4 84 0 80
2020 Real property 55 30 6 2 3 1 3 89 5 154
2020 Materiel management 47 19 19 6 2 0 8 71 8 86
2020 Information management 47 21 17 5 4 1 5 73 9 284
2020 Information technology 55 27 10 2 1 1 3 85 4 2421
2020 Internal audit 39 28 17 3 2 3 9 75 6 342
2020 Evaluation 37 32 11 5 3 5 8 78 9 149
2020 Data sciences 58 31 6 2 0 1 1 91 3 198
2020 Policy 51 24 14 3 3 0 3 78 7 417
2020 Project management 65 22 7 3 1 0 2 89 4 693
2020 Other services to the public 39 24 20 4 2 2 8 70 7 2476
2020 None of the above 39 24 20 4 4 2 7 70 8 3158
2019 Client contact centre 36 23 20 5 3 2 11 68 9 3766
2019 Health care practitioners 38 28 22 3 6 0 3 68 10 32
2019 Federal regulators 45 25 17 6 4 2 3 73 10 223
2019 Compliance, inspection and enforcement 40 28 18 6 3 1 4 71 10 8724
2019 Communications or public affairs 58 23 11 3 1 1 2 84 4 366
2019 Access to information and privacy 36 24 22 5 3 1 8 67 9 368
2019 Security 58 22 11 5 2 0 3 83 6 227
2019 Science and technology 50 22 14 4 5 1 4 75 10 179
2019 Library services 60 11 9 3 6 3 8 79 10 33
2019 Legal services 51 19 15 4 6 3 3 74 11 138
2019 Administration and operations 52 24 14 3 2 1 4 79 6 2481
2019 Human resources 58 26 9 4 1 1 2 86 5 1030
2019 Financial management 47 28 14 5 2 1 4 79 7 687
2019 Procurement 62 18 10 4 1 0 4 83 6 66
2019 Real property 49 29 15 2 2 1 2 81 4 161
2019 Materiel management 43 25 15 4 4 1 9 75 8 131
2019 Information management 44 25 17 4 4 2 4 73 8 317
2019 Information technology 52 26 12 3 2 1 3 82 5 2423
2019 Internal audit 31 28 23 7 3 1 8 64 11 381
2019 Evaluation 37 30 19 5 3 1 6 71 9 190
2019 Data sciences 59 23 9 4 2 1 2 84 6 232
2019 Policy 49 23 15 4 4 1 4 76 8 377
2019 Project management 65 23 6 4 1 0 2 89 5 600
2019 Other services to the public 38 25 21 4 3 2 8 69 8 2140
2019 None of the above 37 25 20 5 4 2 8 68 10 3410

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 24 6 2 1 1 1 91 3 6955
2022 Health care practitioners 66 13 4 16 0 0 0 79 16 40
2022 Federal regulators 58 30 7 2 2 0 1 89 4 305
2022 Compliance, inspection and enforcement 58 29 7 3 2 1 1 88 5 9675
2022 Communications or public affairs 60 24 8 4 2 1 1 86 6 475
2022 Access to information and privacy 63 25 6 4 1 1 1 89 5 570
2022 Security 57 28 6 5 3 1 1 86 7 500
2022 Science and technology 58 29 6 4 1 1 0 88 6 190
2022 Library services 72 24 0 4 0 0 0 96 4 35
2022 Legal services 55 30 7 4 3 1 0 86 7 165
2022 Administration and operations 59 28 7 3 2 1 1 88 5 2660
2022 Human resources 59 29 5 4 2 1 1 89 6 1395
2022 Financial management 60 25 7 4 3 0 0 86 7 625
2022 Procurement 68 20 5 6 1 0 0 88 7 85
2022 Real property 55 27 9 8 2 0 0 81 10 175
2022 Materiel management 59 27 4 3 3 2 1 89 6 75
2022 Information management 53 30 9 5 2 1 1 84 7 320
2022 Information technology 61 27 6 3 2 1 1 89 5 2705
2022 Internal audit 58 33 5 2 2 0 0 92 4 575
2022 Evaluation 64 24 7 2 3 1 0 89 4 275
2022 Data sciences 64 25 6 1 2 1 1 91 3 295
2022 Policy 62 25 7 4 2 1 0 88 6 370
2022 Project management 56 28 7 5 3 0 1 85 8 1060
2022 Other services to the public 59 28 7 4 2 0 1 88 5 2480
2022 None of the above 55 29 7 4 2 1 1 86 7 3290
2020 Client contact centre 59 26 7 3 2 1 2 88 5 4653
2020 Health care practitioners 59 16 14 8 3 0 0 75 11 37
2020 Federal regulators 58 28 8 2 1 0 1 88 4 212
2020 Compliance, inspection and enforcement 54 31 8 4 2 1 0 85 6 9249
2020 Communications or public affairs 60 24 8 6 1 1 0 85 7 394
2020 Access to information and privacy 57 27 8 4 1 0 2 86 6 400
2020 Security 58 32 4 5 0 0 0 90 5 262
2020 Science and technology 49 32 9 4 5 0 1 82 9 196
2020 Library services 64 22 0 7 3 0 3 89 11 27
2020 Legal services 50 32 15 1 3 0 0 82 3 134
2020 Administration and operations 57 28 8 4 3 0 0 86 7 2392
2020 Human resources 60 26 6 4 2 0 0 87 6 1164
2020 Financial management 54 32 8 4 3 1 0 86 6 613
2020 Procurement 56 30 10 3 0 0 1 87 3 80
2020 Real property 50 36 5 6 2 1 0 86 8 154
2020 Materiel management 50 27 14 8 1 0 0 77 9 84
2020 Information management 53 24 10 7 5 0 1 78 13 284
2020 Information technology 57 28 9 3 2 1 0 86 5 2415
2020 Internal audit 55 33 10 1 0 0 0 88 2 341
2020 Evaluation 62 22 12 3 1 0 0 84 4 149
2020 Data sciences 55 32 6 3 1 0 1 89 5 200
2020 Policy 55 28 7 5 3 0 1 85 8 417
2020 Project management 57 27 6 6 3 0 1 85 9 694
2020 Other services to the public 57 27 8 4 2 1 1 86 6 2478
2020 None of the above 52 30 10 4 3 1 1 83 7 3156
2019 Client contact centre 56 30 8 4 2 1 0 86 6 3746
2019 Health care practitioners 54 39 6 0 0 0 0 94 0 31
2019 Federal regulators 53 26 11 4 5 1 0 80 9 225
2019 Compliance, inspection and enforcement 49 32 9 5 3 1 0 82 9 8683
2019 Communications or public affairs 55 26 8 7 2 1 1 82 10 363
2019 Access to information and privacy 58 26 9 3 2 1 1 86 5 368
2019 Security 57 24 8 7 4 0 0 81 11 227
2019 Science and technology 53 31 8 3 3 1 1 85 6 179
2019 Library services 57 31 0 3 6 3 0 91 9 33
2019 Legal services 51 29 11 3 5 1 0 81 8 137
2019 Administration and operations 52 29 9 6 2 1 1 82 9 2473
2019 Human resources 56 29 7 5 2 1 1 86 7 1029
2019 Financial management 52 30 8 6 2 1 0 84 8 681
2019 Procurement 59 27 9 2 3 0 0 86 5 65
2019 Real property 54 25 13 4 2 1 0 80 6 161
2019 Materiel management 52 35 2 5 4 0 2 89 8 130
2019 Information management 48 30 10 6 5 0 0 79 11 314
2019 Information technology 54 29 9 5 2 0 0 84 7 2411
2019 Internal audit 48 32 11 6 1 1 1 81 7 383
2019 Evaluation 46 35 11 6 2 1 0 81 8 190
2019 Data sciences 59 29 6 3 3 0 0 89 5 232
2019 Policy 49 31 8 6 6 1 0 81 11 377
2019 Project management 54 24 10 8 3 0 0 79 12 596
2019 Other services to the public 55 28 9 5 2 1 0 83 7 2135
2019 None of the above 49 31 10 6 3 1 1 81 9 3398
2018 Client contact centre 50 32 10 4 3 1 0 83 7 3400
2018 Health care practitioners 42 38 13 5 3 0 0 80 8 39
2018 Federal regulators 54 27 12 5 3 0 0 81 7 243
2018 Compliance, inspection and enforcement 46 34 9 7 4 1 0 80 11 8686
2018 Communications or public affairs 52 27 10 8 3 1 0 80 10 350
2018 Access to information and privacy 49 31 11 4 5 0 0 80 9 322
2018 Security 52 31 7 8 2 0 0 83 10 223
2018 Science and technology 52 30 8 6 4 1 0 82 10 169
2018 Library services 65 21 4 0 7 0 3 88 8 28
2018 Legal services 54 20 10 10 6 1 0 74 16 113
2018 Administration and operations 48 32 9 7 4 1 0 81 11 2382
2018 Human resources 50 34 7 5 3 1 0 85 8 1007
2018 Financial management 50 30 8 6 4 0 0 81 10 681
2018 Procurement 58 32 4 5 0 0 1 91 5 75
2018 Real property 44 29 13 6 5 2 0 75 12 144
2018 Materiel management 55 30 5 5 4 1 0 85 10 138
2018 Information management 46 35 7 7 4 0 1 82 11 301
2018 Information technology 48 33 9 6 3 1 0 82 9 2425
2018 Internal audit 51 33 9 4 3 0 1 85 7 385
2018 Evaluation 50 33 9 5 3 1 1 83 7 190
2018 Data sciences 43 34 10 5 5 0 2 79 10 164
2018 Policy 50 29 10 4 5 1 1 81 9 345
2018 Project management 47 32 9 7 5 0 0 79 11 533
2018 Other services to the public 51 29 10 5 4 1 0 81 9 1770
2018 None of the above 45 32 11 7 4 1 0 78 11 3090

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 67 21 7 3 2 1 0 89 5 6970
2022 Health care practitioners 70 14 4 7 4 0 0 85 11 40
2022 Federal regulators 67 22 4 1 5 0 1 90 6 310
2022 Compliance, inspection and enforcement 63 24 6 4 2 0 0 88 6 9695
2022 Communications or public affairs 65 21 7 4 2 0 1 87 6 475
2022 Access to information and privacy 69 20 6 3 1 1 0 90 5 570
2022 Security 65 22 5 4 4 0 0 87 8 500
2022 Science and technology 59 28 7 2 3 1 0 87 6 190
2022 Library services 79 17 0 2 0 2 0 98 2 35
2022 Legal services 62 24 7 3 3 1 0 86 7 165
2022 Administration and operations 66 22 6 3 2 0 0 89 5 2670
2022 Human resources 66 22 5 3 2 0 0 89 6 1395
2022 Financial management 66 21 6 4 2 0 0 88 6 625
2022 Procurement 76 18 3 1 1 1 0 94 2 85
2022 Real property 60 29 3 4 3 0 0 89 8 175
2022 Materiel management 53 31 6 2 3 2 1 87 6 75
2022 Information management 60 25 8 5 3 0 0 84 7 320
2022 Information technology 67 23 6 2 2 0 0 90 4 2710
2022 Internal audit 64 26 6 3 1 0 0 90 4 575
2022 Evaluation 71 18 7 2 2 0 0 89 4 275
2022 Data sciences 70 23 5 1 2 0 0 92 2 300
2022 Policy 68 20 6 3 2 0 0 88 6 370
2022 Project management 63 24 5 5 3 0 0 87 8 1060
2022 Other services to the public 66 23 6 3 2 0 0 89 4 2480
2022 None of the above 63 24 7 3 2 0 0 87 5 3300
2020 Client contact centre 62 23 7 3 2 1 1 87 5 4656
2020 Health care practitioners 65 19 6 5 6 0 0 84 10 37
2020 Federal regulators 68 19 7 3 3 0 0 86 6 213
2020 Compliance, inspection and enforcement 60 26 7 4 3 0 0 86 7 9276
2020 Communications or public affairs 66 19 7 4 2 0 2 87 6 396
2020 Access to information and privacy 63 26 6 3 1 0 1 90 5 399
2020 Security 66 24 6 2 1 0 0 91 3 262
2020 Science and technology 55 27 9 6 3 0 0 82 9 197
2020 Library services 73 17 3 7 0 0 0 90 7 27
2020 Legal services 61 26 8 4 2 0 0 87 6 135
2020 Administration and operations 65 22 7 3 2 0 0 88 6 2405
2020 Human resources 66 21 5 3 2 1 0 89 6 1167
2020 Financial management 65 23 6 3 2 0 0 89 5 613
2020 Procurement 71 19 4 4 2 0 0 90 6 81
2020 Real property 59 28 6 5 2 0 0 87 7 154
2020 Materiel management 50 34 9 4 2 0 0 84 7 86
2020 Information management 64 19 7 3 6 0 1 84 9 285
2020 Information technology 64 24 7 3 2 0 0 88 5 2421
2020 Internal audit 62 28 7 3 1 0 0 90 4 340
2020 Evaluation 63 24 6 5 1 0 0 87 6 149
2020 Data sciences 62 28 5 3 1 0 0 90 4 199
2020 Policy 64 22 6 5 2 0 0 87 7 417
2020 Project management 67 20 7 4 2 0 0 87 6 697
2020 Other services to the public 62 25 7 3 2 0 1 88 5 2485
2020 None of the above 60 24 8 3 3 1 1 85 7 3160
2019 Client contact centre 58 28 8 4 2 0 0 86 6 3766
2019 Health care practitioners 64 30 6 0 0 0 0 94 0 32
2019 Federal regulators 55 27 9 4 4 0 0 83 8 225
2019 Compliance, inspection and enforcement 54 29 9 5 3 0 0 83 9 8741
2019 Communications or public affairs 59 27 6 5 2 0 1 87 7 367
2019 Access to information and privacy 64 25 4 4 2 0 1 90 6 368
2019 Security 62 22 6 6 3 0 0 84 10 225
2019 Science and technology 55 28 8 3 5 1 0 84 8 180
2019 Library services 65 22 3 0 9 0 0 88 9 33
2019 Legal services 54 25 5 11 4 1 0 79 15 139
2019 Administration and operations 61 24 7 4 3 0 0 86 7 2483
2019 Human resources 63 25 5 5 3 0 0 88 7 1033
2019 Financial management 58 27 9 4 1 0 0 86 5 688
2019 Procurement 68 17 12 3 0 0 0 85 3 66
2019 Real property 54 32 6 7 2 0 0 85 8 161
2019 Materiel management 58 32 4 3 2 1 1 91 5 131
2019 Information management 56 26 8 6 4 0 0 82 11 319
2019 Information technology 59 25 8 4 3 0 0 85 7 2427
2019 Internal audit 53 35 6 4 2 0 0 88 6 385
2019 Evaluation 55 31 7 5 2 1 0 86 7 190
2019 Data sciences 61 28 5 2 2 1 0 91 4 234
2019 Policy 54 24 10 6 6 1 0 78 12 374
2019 Project management 62 23 6 6 3 0 0 85 9 601
2019 Other services to the public 59 26 8 4 2 0 0 86 6 2142
2019 None of the above 56 27 9 4 3 0 0 84 7 3414
2018 Client contact centre 52 30 10 4 3 0 0 82 8 3410
2018 Health care practitioners 48 34 13 2 3 0 0 83 5 40
2018 Federal regulators 53 29 7 6 3 1 0 83 10 245
2018 Compliance, inspection and enforcement 48 30 10 6 5 0 0 79 11 8716
2018 Communications or public affairs 55 23 11 6 4 0 0 79 10 349
2018 Access to information and privacy 54 25 11 3 5 1 0 80 9 322
2018 Security 54 31 8 4 2 0 0 85 7 226
2018 Science and technology 55 25 6 4 9 1 0 81 13 170
2018 Library services 71 11 3 7 4 0 3 85 11 28
2018 Legal services 58 17 10 10 6 0 0 75 16 114
2018 Administration and operations 53 27 10 5 4 1 0 81 9 2388
2018 Human resources 54 29 9 5 3 0 0 84 7 1007
2018 Financial management 55 27 8 5 5 0 0 82 10 685
2018 Procurement 63 25 5 5 1 0 0 88 7 75
2018 Real property 52 24 10 8 5 1 0 77 13 145
2018 Materiel management 61 22 7 4 6 0 0 83 9 139
2018 Information management 51 29 9 7 3 0 0 81 10 300
2018 Information technology 50 30 10 5 4 0 0 81 10 2439
2018 Internal audit 52 29 12 3 4 0 0 81 7 385
2018 Evaluation 55 25 13 4 2 1 0 81 6 191
2018 Data sciences 49 30 8 7 5 0 1 80 12 166
2018 Policy 53 31 6 5 4 1 0 84 9 347
2018 Project management 52 26 10 5 6 0 0 79 11 533
2018 Other services to the public 55 26 10 5 4 0 0 81 9 1775
2018 None of the above 49 28 11 5 5 0 0 78 10 3100

Senior management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 48 22 11 2 2 14 2 83 5 6970
2022 Health care practitioners 53 24 2 4 2 10 5 90 7 40
2022 Federal regulators 46 25 11 5 5 8 1 77 11 305
2022 Compliance, inspection and enforcement 40 26 13 5 4 12 0 75 10 9695
2022 Communications or public affairs 42 30 12 4 4 6 1 78 9 475
2022 Access to information and privacy 55 23 9 3 2 6 1 85 6 570
2022 Security 45 29 10 4 3 8 1 81 7 500
2022 Science and technology 38 25 14 7 6 9 2 71 14 190
2022 Library services 62 24 4 0 0 10 0 95 0 35
2022 Legal services 49 19 15 4 3 9 1 75 8 165
2022 Administration and operations 46 27 11 5 3 7 0 80 8 2670
2022 Human resources 42 32 10 5 3 8 0 80 9 1395
2022 Financial management 47 27 11 3 4 7 0 80 8 625
2022 Procurement 55 16 4 8 3 13 0 82 13 85
2022 Real property 41 29 14 3 6 8 0 76 9 175
2022 Materiel management 35 35 15 5 7 3 0 71 13 75
2022 Information management 44 27 13 5 1 9 0 78 7 320
2022 Information technology 44 26 12 3 3 11 1 79 7 2715
2022 Internal audit 45 28 11 3 3 11 0 82 6 575
2022 Evaluation 50 19 14 2 3 11 1 78 6 275
2022 Data sciences 47 24 9 4 3 12 0 81 8 300
2022 Policy 45 28 11 5 4 7 0 78 10 370
2022 Project management 42 30 11 6 4 6 0 78 11 1060
2022 Other services to the public 47 25 11 3 2 11 1 82 6 2485
2022 None of the above 42 24 14 3 3 12 1 76 8 3300
2020 Client contact centre 45 25 12 3 2 12 2 81 5 4665
2020 Health care practitioners 37 21 17 6 6 14 0 68 13 37
2020 Federal regulators 48 23 12 4 5 8 0 77 10 213
2020 Compliance, inspection and enforcement 38 31 13 6 4 7 0 75 11 9274
2020 Communications or public affairs 48 27 10 4 2 8 0 81 7 394
2020 Access to information and privacy 46 24 15 4 2 8 2 78 6 399
2020 Security 48 29 11 4 1 7 0 82 6 262
2020 Science and technology 31 36 14 6 7 5 0 72 14 197
2020 Library services 58 15 17 0 0 10 0 81 0 27
2020 Legal services 48 29 8 7 2 6 0 82 10 136
2020 Administration and operations 49 27 10 5 2 6 0 81 8 2406
2020 Human resources 47 30 10 4 3 6 0 82 7 1164
2020 Financial management 49 28 10 3 3 6 0 82 7 611
2020 Procurement 43 33 15 2 0 6 0 81 3 81
2020 Real property 43 33 10 4 6 3 1 79 11 154
2020 Materiel management 31 38 12 8 6 3 2 73 14 86
2020 Information management 47 24 10 6 4 8 1 77 12 285
2020 Information technology 48 28 11 3 2 8 0 83 6 2416
2020 Internal audit 39 33 14 4 2 7 1 78 7 339
2020 Evaluation 43 27 14 5 2 8 0 77 8 150
2020 Data sciences 42 35 8 3 2 9 0 85 6 200
2020 Policy 45 27 12 4 4 7 0 78 9 419
2020 Project management 46 32 10 6 2 3 0 81 8 694
2020 Other services to the public 47 24 13 4 2 9 1 79 6 2479
2020 None of the above 41 28 14 5 4 8 1 76 10 3161
2019 Client contact centre 38 30 15 4 4 9 1 75 9 3773
2019 Health care practitioners 44 32 15 9 0 0 0 76 9 32
2019 Federal regulators 37 31 16 6 6 4 0 71 13 225
2019 Compliance, inspection and enforcement 33 30 16 8 6 6 0 68 15 8741
2019 Communications or public affairs 38 32 14 5 3 8 0 76 9 366
2019 Access to information and privacy 48 29 12 3 2 5 0 81 6 370
2019 Security 41 33 10 7 3 6 0 78 11 227
2019 Science and technology 37 25 16 5 11 5 1 66 18 179
2019 Library services 51 17 11 9 0 8 3 77 10 33
2019 Legal services 40 30 15 6 6 4 0 72 13 139
2019 Administration and operations 39 33 12 7 4 5 0 76 11 2481
2019 Human resources 38 36 10 8 3 4 0 78 11 1036
2019 Financial management 41 35 11 8 3 4 0 78 10 686
2019 Procurement 44 40 10 4 1 0 0 84 6 66
2019 Real property 29 32 19 12 4 3 1 64 16 161
2019 Materiel management 36 33 11 7 4 8 1 77 11 131
2019 Information management 34 28 16 8 6 7 1 67 15 319
2019 Information technology 41 32 13 5 3 7 0 78 8 2423
2019 Internal audit 36 36 15 6 2 5 0 76 8 385
2019 Evaluation 31 40 15 3 4 7 1 77 7 190
2019 Data sciences 45 26 13 3 2 9 1 79 6 234
2019 Policy 37 29 13 9 5 7 0 70 16 377
2019 Project management 36 33 16 8 4 3 0 71 12 599
2019 Other services to the public 42 28 14 6 4 7 1 75 10 2144
2019 None of the above 36 30 15 6 5 8 1 72 11 3419
2018 Client contact centre 33 31 17 7 4 7 0 69 12 3442
2018 Health care practitioners 36 31 8 13 3 7 3 74 17 40
2018 Federal regulators 30 31 19 9 7 4 0 64 17 247
2018 Compliance, inspection and enforcement 29 30 17 9 8 7 0 63 19 8776
2018 Communications or public affairs 28 36 14 11 3 7 0 69 16 350
2018 Access to information and privacy 34 33 17 6 5 5 0 71 11 325
2018 Security 46 32 11 7 1 3 0 81 8 225
2018 Science and technology 28 33 16 5 11 7 0 66 17 170
2018 Library services 39 29 18 0 14 0 0 68 14 28
2018 Legal services 38 25 15 10 5 7 0 67 17 114
2018 Administration and operations 35 33 15 7 5 5 0 72 13 2398
2018 Human resources 33 39 13 8 4 4 0 74 12 1007
2018 Financial management 37 33 12 7 5 5 0 74 13 693
2018 Procurement 32 40 15 7 3 4 0 74 10 73
2018 Real property 32 35 12 6 9 6 0 71 16 145
2018 Materiel management 39 37 12 7 4 0 1 76 11 139
2018 Information management 35 32 14 6 6 6 0 72 13 303
2018 Information technology 35 33 15 5 4 8 0 74 10 2437
2018 Internal audit 31 32 19 8 6 5 0 66 14 385
2018 Evaluation 34 27 19 6 6 7 1 67 13 190
2018 Data sciences 35 29 15 5 7 9 0 71 13 167
2018 Policy 34 31 16 7 5 6 1 70 13 351
2018 Project management 34 34 14 9 6 3 0 70 16 539
2018 Other services to the public 36 28 15 6 6 8 0 70 13 1783
2018 None of the above 33 30 17 6 6 8 0 68 13 3114

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 46 26 13 5 3 6 1 77 8 6970
2022 Health care practitioners 49 28 12 4 2 2 2 81 6 40
2022 Federal regulators 41 28 14 5 8 4 0 72 13 305
2022 Compliance, inspection and enforcement 36 30 15 8 6 5 0 70 15 9690
2022 Communications or public affairs 38 34 12 7 7 2 0 73 14 475
2022 Access to information and privacy 51 27 10 5 3 3 1 81 9 570
2022 Security 41 32 10 7 5 4 0 77 12 500
2022 Science and technology 29 33 12 12 9 5 1 66 22 190
2022 Library services 60 26 7 0 2 5 0 90 3 35
2022 Legal services 46 24 13 8 5 3 1 73 13 165
2022 Administration and operations 42 30 12 7 5 3 0 75 13 2670
2022 Human resources 39 35 11 7 5 3 0 76 13 1395
2022 Financial management 45 29 12 6 5 3 0 76 11 625
2022 Procurement 51 23 9 5 10 1 0 75 16 85
2022 Real property 34 36 12 9 6 3 0 72 15 175
2022 Materiel management 36 37 8 9 7 3 0 75 16 75
2022 Information management 39 29 17 8 2 3 0 71 11 320
2022 Information technology 39 30 13 7 6 5 0 72 14 2710
2022 Internal audit 44 30 12 5 5 4 0 77 10 575
2022 Evaluation 50 20 11 7 6 5 1 75 13 275
2022 Data sciences 44 24 13 8 6 4 1 72 14 300
2022 Policy 42 30 10 9 6 3 1 74 16 370
2022 Project management 36 32 13 9 7 2 0 70 16 1060
2022 Other services to the public 44 28 13 5 5 5 1 76 11 2485
2022 None of the above 39 28 16 6 6 5 1 71 13 3300
2020 Client contact centre 44 31 13 4 3 5 1 79 7 4641
2020 Health care practitioners 43 24 3 8 11 11 0 75 22 37
2020 Federal regulators 44 26 12 6 6 6 0 75 12 212
2020 Compliance, inspection and enforcement 35 34 15 9 5 2 0 70 14 9259
2020 Communications or public affairs 45 33 10 6 3 3 0 80 9 396
2020 Access to information and privacy 41 29 15 6 3 3 2 75 10 400
2020 Security 43 38 10 5 2 2 0 82 7 261
2020 Science and technology 27 34 19 9 10 1 0 62 19 195
2020 Library services 53 27 14 0 0 7 0 85 0 27
2020 Legal services 41 34 9 8 3 4 0 79 12 136
2020 Administration and operations 46 32 11 6 3 2 0 80 9 2395
2020 Human resources 45 32 11 6 3 2 0 80 9 1160
2020 Financial management 46 32 11 4 5 2 0 80 9 613
2020 Procurement 43 39 11 5 0 1 0 84 5 81
2020 Real property 43 32 12 7 4 1 0 76 11 154
2020 Materiel management 24 34 22 9 8 1 2 60 17 86
2020 Information management 43 30 12 7 5 2 0 75 12 284
2020 Information technology 44 32 13 6 3 3 0 78 9 2410
2020 Internal audit 41 36 14 5 3 1 0 78 8 339
2020 Evaluation 44 28 17 5 3 3 0 74 8 149
2020 Data sciences 40 37 12 4 4 4 0 80 8 200
2020 Policy 42 30 13 8 5 2 0 74 13 416
2020 Project management 43 33 11 9 3 2 0 78 11 695
2020 Other services to the public 46 29 13 6 3 4 1 78 9 2479
2020 None of the above 39 31 14 7 5 3 0 72 13 3155
2019 Client contact centre 34 32 17 8 5 4 0 69 13 3764
2019 Health care practitioners 40 44 6 6 3 0 0 84 10 31
2019 Federal regulators 35 31 19 7 7 1 0 67 14 223
2019 Compliance, inspection and enforcement 29 32 18 11 8 3 0 62 19 8714
2019 Communications or public affairs 35 35 13 11 4 2 0 71 15 361
2019 Access to information and privacy 45 31 11 7 3 3 0 79 10 369
2019 Security 38 37 11 6 5 3 0 77 12 228
2019 Science and technology 32 30 16 10 10 2 0 63 21 180
2019 Library services 35 24 24 15 3 0 0 58 18 32
2019 Legal services 35 33 13 8 8 3 0 70 16 138
2019 Administration and operations 37 32 15 9 5 2 0 71 14 2471
2019 Human resources 37 37 13 8 5 1 0 74 12 1032
2019 Financial management 37 34 14 8 4 2 0 72 13 684
2019 Procurement 36 38 20 4 1 0 0 75 6 66
2019 Real property 23 39 21 12 4 1 0 63 17 158
2019 Materiel management 36 31 13 5 6 8 1 74 12 131
2019 Information management 31 31 13 15 6 3 1 64 22 320
2019 Information technology 35 33 16 8 4 3 0 71 13 2418
2019 Internal audit 36 34 16 8 3 2 0 72 12 383
2019 Evaluation 32 38 15 8 4 3 1 72 12 189
2019 Data sciences 37 30 12 10 2 7 1 73 13 234
2019 Policy 31 37 12 12 6 1 0 69 19 376
2019 Project management 32 35 16 9 5 1 0 69 15 597
2019 Other services to the public 38 29 16 8 5 3 0 69 14 2144
2019 None of the above 34 29 17 9 6 4 0 66 16 3412
2018 Client contact centre 30 31 19 11 6 3 0 63 17 3421
2018 Health care practitioners 33 38 10 10 8 0 0 72 18 40
2018 Federal regulators 26 30 19 16 9 0 0 56 25 247
2018 Compliance, inspection and enforcement 24 31 18 13 11 2 0 57 25 8746
2018 Communications or public affairs 28 38 13 15 5 1 0 67 20 351
2018 Access to information and privacy 33 32 18 9 7 2 0 66 16 325
2018 Security 40 33 15 8 3 1 0 74 11 226
2018 Science and technology 22 34 17 11 13 3 0 58 25 170
2018 Library services 40 25 14 11 10 0 0 65 21 28
2018 Legal services 28 32 15 13 8 4 0 63 22 114
2018 Administration and operations 34 33 16 9 6 2 0 69 15 2398
2018 Human resources 29 40 15 9 5 2 0 70 14 1005
2018 Financial management 34 34 15 8 7 2 0 70 15 692
2018 Procurement 30 39 16 9 4 1 0 70 14 74
2018 Real property 32 35 13 10 9 2 0 68 19 144
2018 Materiel management 34 42 12 7 5 0 0 76 12 139
2018 Information management 32 32 15 11 7 2 0 66 19 301
2018 Information technology 29 35 17 10 6 3 0 66 17 2428
2018 Internal audit 27 33 20 10 8 2 0 62 18 384
2018 Evaluation 34 25 21 11 6 3 1 61 18 191
2018 Data sciences 30 33 15 13 6 3 0 65 20 167
2018 Policy 29 38 15 10 7 1 0 68 17 351
2018 Project management 31 38 13 12 6 1 0 69 18 536
2018 Other services to the public 33 30 17 8 9 3 0 65 17 1777
2018 None of the above 30 30 19 10 7 4 0 63 18 3100

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 37 25 16 7 4 10 1 70 12 6970
2022 Health care practitioners 30 41 12 3 2 9 2 80 6 40
2022 Federal regulators 32 31 14 9 8 6 0 67 18 305
2022 Compliance, inspection and enforcement 27 29 17 11 7 8 0 61 20 9690
2022 Communications or public affairs 29 33 15 10 8 5 0 65 19 475
2022 Access to information and privacy 43 28 13 6 4 6 0 76 10 570
2022 Security 32 32 17 7 6 5 0 68 14 500
2022 Science and technology 27 25 14 16 12 5 1 55 30 190
2022 Library services 40 34 12 2 0 11 0 84 3 35
2022 Legal services 37 26 14 13 4 6 0 67 18 165
2022 Administration and operations 33 31 15 10 6 5 0 68 16 2665
2022 Human resources 28 34 14 11 7 5 0 66 19 1395
2022 Financial management 35 32 14 8 6 5 0 70 14 625
2022 Procurement 41 25 8 9 12 3 1 69 22 85
2022 Real property 28 30 14 15 7 5 0 62 24 175
2022 Materiel management 23 44 9 9 12 3 0 69 22 75
2022 Information management 29 33 18 10 4 5 0 66 14 320
2022 Information technology 33 28 15 8 7 8 0 67 17 2715
2022 Internal audit 35 32 14 6 7 6 0 72 13 575
2022 Evaluation 37 26 14 6 8 7 1 69 16 275
2022 Data sciences 35 24 14 9 7 11 1 67 18 300
2022 Policy 34 30 15 10 8 3 0 66 19 370
2022 Project management 27 34 16 13 7 3 0 63 21 1060
2022 Other services to the public 34 29 15 8 6 8 0 69 15 2485
2022 None of the above 31 27 17 9 6 9 1 64 17 3305
2020 Client contact centre 34 32 15 6 3 8 1 73 10 4651
2020 Health care practitioners 29 30 14 8 11 8 0 65 20 37
2020 Federal regulators 35 30 14 7 7 7 0 70 15 213
2020 Compliance, inspection and enforcement 25 35 18 11 6 5 0 63 18 9246
2020 Communications or public affairs 30 39 13 11 3 5 0 72 15 394
2020 Access to information and privacy 33 32 18 8 3 5 2 70 11 399
2020 Security 36 36 16 5 3 4 0 75 8 261
2020 Science and technology 21 32 18 15 9 4 0 55 25 197
2020 Library services 36 46 12 3 0 3 0 84 4 27
2020 Legal services 33 35 9 13 2 7 0 73 17 135
2020 Administration and operations 35 36 14 8 3 4 0 74 12 2398
2020 Human resources 34 36 13 9 4 3 0 73 13 1164
2020 Financial management 35 35 13 7 4 6 0 75 12 607
2020 Procurement 35 36 16 9 0 5 0 74 9 81
2020 Real property 28 37 18 13 3 2 0 66 16 153
2020 Materiel management 21 31 24 13 8 1 1 54 22 85
2020 Information management 38 28 16 8 6 4 0 68 15 282
2020 Information technology 36 32 16 8 3 5 0 72 11 2413
2020 Internal audit 32 36 14 9 3 6 1 72 12 338
2020 Evaluation 31 32 19 8 3 7 0 68 12 150
2020 Data sciences 36 35 14 6 3 6 0 76 10 199
2020 Policy 31 33 15 10 6 5 0 68 16 418
2020 Project management 32 36 14 11 3 3 0 70 15 694
2020 Other services to the public 35 32 15 8 3 6 1 72 12 2482
2020 None of the above 31 32 17 9 5 6 1 67 15 3150
2019 Client contact centre 25 28 22 10 6 8 0 59 18 3750
2019 Health care practitioners 30 32 21 6 3 8 0 67 10 32
2019 Federal regulators 27 29 19 13 8 3 0 58 22 222
2019 Compliance, inspection and enforcement 20 30 21 14 9 6 0 54 25 8708
2019 Communications or public affairs 26 36 15 13 5 5 0 65 19 365
2019 Access to information and privacy 34 30 17 8 4 7 0 69 13 369
2019 Security 29 37 15 7 6 5 0 70 14 227
2019 Science and technology 23 30 19 10 11 7 1 57 23 178
2019 Library services 21 39 26 11 3 0 0 60 15 33
2019 Legal services 26 34 14 13 9 5 0 63 23 139
2019 Administration and operations 28 31 19 11 6 4 0 62 18 2472
2019 Human resources 27 38 17 11 5 3 0 67 16 1031
2019 Financial management 29 33 19 11 5 4 0 65 16 683
2019 Procurement 30 38 22 8 0 1 0 70 8 66
2019 Real property 17 32 27 15 6 4 1 51 21 160
2019 Materiel management 30 28 19 6 7 10 1 64 14 131
2019 Information management 22 33 18 15 7 5 0 58 23 319
2019 Information technology 28 32 19 10 5 6 0 64 16 2418
2019 Internal audit 28 30 19 11 5 7 0 63 17 383
2019 Evaluation 21 34 20 11 6 8 1 59 19 187
2019 Data sciences 30 32 14 8 4 11 1 71 13 232
2019 Policy 23 32 16 15 9 5 0 58 25 376
2019 Project management 23 33 20 13 6 5 0 59 20 596
2019 Other services to the public 29 29 19 11 6 6 0 61 18 2143
2019 None of the above 26 28 19 11 8 7 0 59 21 3409
2018 Client contact centre 21 30 21 14 7 6 0 55 23 3430
2018 Health care practitioners 24 36 17 10 11 3 0 62 21 39
2018 Federal regulators 20 28 23 16 10 2 0 49 27 247
2018 Compliance, inspection and enforcement 16 28 21 17 12 6 0 48 30 8750
2018 Communications or public affairs 17 32 15 20 10 6 0 53 31 350
2018 Access to information and privacy 27 26 19 13 10 5 1 56 24 324
2018 Security 29 36 19 11 3 3 0 66 15 226
2018 Science and technology 15 32 17 15 15 5 0 50 32 170
2018 Library services 40 10 22 11 10 7 0 54 23 28
2018 Legal services 19 32 19 14 10 7 0 54 25 114
2018 Administration and operations 24 33 20 12 7 4 0 60 20 2392
2018 Human resources 20 37 19 14 6 3 0 59 21 1004
2018 Financial management 25 34 18 11 7 5 0 62 20 689
2018 Procurement 20 33 24 11 7 4 0 56 18 74
2018 Real property 22 35 15 10 9 7 0 62 21 145
2018 Materiel management 25 37 23 10 4 0 0 62 15 138
2018 Information management 20 36 19 13 8 5 0 59 22 302
2018 Information technology 22 33 21 12 7 5 0 58 20 2433
2018 Internal audit 20 29 24 13 9 5 1 52 23 386
2018 Evaluation 24 26 18 17 8 7 1 54 26 190
2018 Data sciences 23 33 19 13 6 6 0 59 21 167
2018 Policy 19 34 18 14 8 6 0 57 24 348
2018 Project management 20 39 17 13 8 3 0 61 22 535
2018 Other services to the public 24 30 19 12 9 6 0 58 23 1775
2018 None of the above 22 28 21 13 9 7 0 54 23 3096

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 41 30 13 7 4 5 1 75 12 6965
2022 Health care practitioners 34 32 15 7 4 7 2 72 12 40
2022 Federal regulators 34 32 13 11 7 2 0 68 18 305
2022 Compliance, inspection and enforcement 31 34 14 11 7 4 0 67 18 9700
2022 Communications or public affairs 29 34 13 12 8 3 0 66 21 475
2022 Access to information and privacy 44 31 12 7 3 3 0 77 11 570
2022 Security 34 38 11 7 7 3 0 74 15 500
2022 Science and technology 29 34 12 14 8 2 2 65 22 190
2022 Library services 45 30 12 7 2 3 0 78 10 35
2022 Legal services 40 31 13 7 5 4 0 74 12 165
2022 Administration and operations 35 34 13 9 6 2 0 71 16 2670
2022 Human resources 30 38 14 10 6 2 0 69 17 1395
2022 Financial management 35 35 14 8 5 2 0 72 13 625
2022 Procurement 45 20 10 11 10 3 0 67 22 85
2022 Real property 30 35 13 11 8 3 0 67 20 175
2022 Materiel management 21 49 10 10 8 1 0 71 19 75
2022 Information management 32 35 16 9 5 3 0 69 15 320
2022 Information technology 36 32 13 9 6 4 0 71 16 2715
2022 Internal audit 38 35 12 5 6 3 0 76 12 570
2022 Evaluation 41 28 10 9 8 4 0 72 18 275
2022 Data sciences 40 25 14 8 7 6 0 70 15 300
2022 Policy 33 35 11 11 8 2 0 69 20 370
2022 Project management 28 35 13 14 8 3 0 65 22 1060
2022 Other services to the public 37 33 13 8 6 4 0 72 14 2485
2022 None of the above 33 31 15 8 7 6 1 68 16 3305
2020 Client contact centre 34 36 13 8 3 4 1 74 13 4651
2020 Health care practitioners 26 33 8 19 6 8 0 65 26 37
2020 Federal regulators 36 32 13 6 8 5 0 72 14 213
2020 Compliance, inspection and enforcement 26 38 16 12 6 3 0 66 18 9271
2020 Communications or public affairs 27 47 9 9 4 3 0 77 14 396
2020 Access to information and privacy 34 35 14 9 4 2 2 72 14 398
2020 Security 35 43 12 6 2 1 0 79 9 261
2020 Science and technology 24 34 17 12 12 2 0 59 24 197
2020 Library services 32 44 10 14 0 0 0 76 14 27
2020 Legal services 28 42 8 16 4 2 0 71 20 136
2020 Administration and operations 34 38 12 9 4 2 0 74 14 2402
2020 Human resources 32 40 11 11 4 2 0 74 15 1166
2020 Financial management 34 38 13 9 4 2 0 73 13 610
2020 Procurement 33 41 15 9 1 1 0 75 10 81
2020 Real property 30 38 15 12 4 1 0 68 16 151
2020 Materiel management 21 37 11 23 7 0 1 59 30 85
2020 Information management 36 29 14 12 7 3 0 66 19 283
2020 Information technology 35 35 14 9 3 3 0 73 13 2419
2020 Internal audit 35 36 17 7 3 1 1 72 11 337
2020 Evaluation 33 36 14 9 5 3 0 71 14 150
2020 Data sciences 33 38 16 6 4 2 0 73 11 200
2020 Policy 31 36 15 11 5 3 0 69 16 419
2020 Project management 30 38 13 14 4 1 0 69 18 696
2020 Other services to the public 35 35 12 10 4 3 0 72 15 2482
2020 None of the above 30 34 16 11 5 3 0 67 17 3159
2019 Client contact centre 26 34 19 10 6 4 0 63 17 3766
2019 Health care practitioners 23 39 26 6 3 3 0 64 10 32
2019 Federal regulators 26 35 17 12 8 2 0 62 21 222
2019 Compliance, inspection and enforcement 21 33 19 14 9 3 0 56 25 8714
2019 Communications or public affairs 22 36 15 15 7 4 0 61 23 367
2019 Access to information and privacy 37 31 16 9 4 3 0 70 13 368
2019 Security 30 39 13 9 7 3 0 70 16 227
2019 Science and technology 28 29 19 10 10 3 0 59 21 179
2019 Library services 27 31 26 5 7 5 0 60 13 33
2019 Legal services 25 32 19 12 10 1 1 58 22 138
2019 Administration and operations 27 35 16 13 6 3 0 64 20 2477
2019 Human resources 25 40 13 14 6 2 0 66 20 1034
2019 Financial management 25 38 16 12 6 3 0 65 18 683
2019 Procurement 21 56 7 11 3 1 0 79 14 66
2019 Real property 19 31 26 16 6 1 0 51 23 161
2019 Materiel management 31 28 18 9 6 8 1 64 16 131
2019 Information management 21 37 14 16 7 4 1 61 24 320
2019 Information technology 28 35 18 11 5 3 0 65 17 2424
2019 Internal audit 30 34 15 11 6 4 0 67 18 384
2019 Evaluation 17 38 23 13 5 4 1 57 19 189
2019 Data sciences 29 32 16 12 4 7 1 66 17 233
2019 Policy 22 34 16 18 8 3 0 58 26 374
2019 Project management 22 35 16 18 8 2 0 58 26 598
2019 Other services to the public 29 31 16 13 8 3 0 62 21 2143
2019 None of the above 26 31 17 13 8 4 0 60 22 3408
2018 Client contact centre 21 34 19 15 8 3 0 57 23 3433
2018 Health care practitioners 28 30 11 10 13 8 0 63 25 40
2018 Federal regulators 19 32 18 17 12 2 0 52 29 243
2018 Compliance, inspection and enforcement 17 31 19 17 12 3 0 50 30 8758
2018 Communications or public affairs 17 36 15 19 10 3 0 55 29 350
2018 Access to information and privacy 26 34 17 14 7 2 1 61 21 325
2018 Security 31 38 15 11 4 1 0 70 15 226
2018 Science and technology 18 31 21 12 15 3 0 51 27 170
2018 Library services 32 25 11 10 18 3 0 59 29 28
2018 Legal services 21 33 15 18 11 2 0 55 29 114
2018 Administration and operations 23 35 17 14 8 2 0 60 22 2393
2018 Human resources 21 38 17 16 6 1 0 60 23 1007
2018 Financial management 23 36 17 14 7 2 0 60 22 693
2018 Procurement 20 42 16 16 4 1 0 63 21 74
2018 Real property 20 36 15 13 14 1 0 57 27 145
2018 Materiel management 29 39 19 7 6 0 0 68 13 138
2018 Information management 20 36 18 15 9 3 0 58 24 301
2018 Information technology 22 36 18 13 7 3 0 61 20 2440
2018 Internal audit 21 32 21 15 9 3 0 54 24 383
2018 Evaluation 26 30 16 16 8 3 0 58 26 191
2018 Data sciences 19 33 17 19 9 3 0 54 28 167
2018 Policy 20 33 18 16 11 3 0 54 27 350
2018 Project management 19 38 16 16 9 1 0 58 25 539
2018 Other services to the public 24 32 17 14 9 3 0 58 24 1777
2018 None of the above 23 30 19 14 10 4 0 55 25 3110
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 32 14 6 3 0 1 76 10 6975
2022 Health care practitioners 41 41 6 7 4 0 0 83 11 40
2022 Federal regulators 42 33 13 5 5 0 1 76 11 310
2022 Compliance, inspection and enforcement 35 36 15 8 6 0 0 72 14 9695
2022 Communications or public affairs 48 33 12 5 3 0 0 81 8 475
2022 Access to information and privacy 47 33 11 6 3 0 0 80 9 570
2022 Security 45 32 10 7 5 0 0 77 12 500
2022 Science and technology 38 33 13 10 5 1 0 72 16 190
2022 Library services 58 22 13 2 5 0 0 79 8 35
2022 Legal services 37 41 11 5 6 0 0 78 11 165
2022 Administration and operations 44 34 11 6 4 0 0 79 10 2670
2022 Human resources 46 35 9 7 3 0 0 81 10 1395
2022 Financial management 45 35 9 5 5 0 0 81 10 625
2022 Procurement 46 32 12 6 3 0 0 78 9 85
2022 Real property 37 40 10 6 6 1 0 78 12 175
2022 Materiel management 35 44 7 4 10 1 0 79 14 75
2022 Information management 38 36 13 9 3 0 1 75 12 320
2022 Information technology 44 36 10 6 4 0 0 80 9 2715
2022 Internal audit 40 38 10 7 3 1 1 79 11 575
2022 Evaluation 46 35 10 5 5 0 0 80 10 275
2022 Data sciences 45 36 11 5 2 0 0 81 7 295
2022 Policy 44 35 11 6 3 1 0 80 9 370
2022 Project management 45 34 10 6 5 0 0 79 11 1060
2022 Other services to the public 42 33 13 8 4 0 0 75 11 2480
2022 None of the above 40 34 14 6 6 0 0 74 12 3305
2020 Client contact centre 32 36 17 8 4 1 1 70 13 4656
2020 Health care practitioners 40 22 17 13 8 0 0 62 21 37
2020 Federal regulators 43 29 13 9 6 1 0 72 14 212
2020 Compliance, inspection and enforcement 29 39 16 11 5 0 0 68 16 9259
2020 Communications or public affairs 51 30 9 7 3 0 0 81 10 396
2020 Access to information and privacy 35 35 17 8 2 0 2 72 11 400
2020 Security 46 36 10 5 2 0 0 82 8 261
2020 Science and technology 32 38 7 14 9 0 0 70 23 196
2020 Library services 38 49 7 3 3 0 0 86 7 27
2020 Legal services 35 35 16 9 5 0 0 70 14 135
2020 Administration and operations 43 35 11 7 4 0 0 79 11 2399
2020 Human resources 45 34 9 8 3 1 0 80 12 1164
2020 Financial management 42 37 12 6 3 1 0 79 9 611
2020 Procurement 39 37 12 4 6 0 2 78 10 81
2020 Real property 45 31 11 8 3 0 1 77 11 154
2020 Materiel management 31 43 13 12 1 0 0 73 13 86
2020 Information management 39 36 12 6 6 0 0 75 13 285
2020 Information technology 41 38 11 7 3 0 0 80 9 2419
2020 Internal audit 34 43 12 9 2 0 0 77 11 341
2020 Evaluation 38 38 15 4 5 0 0 76 9 149
2020 Data sciences 39 42 12 4 1 1 1 83 5 199
2020 Policy 42 35 11 8 5 0 0 77 12 418
2020 Project management 45 36 9 6 4 0 0 81 10 695
2020 Other services to the public 35 36 15 8 4 0 1 72 13 2482
2020 None of the above 33 36 15 9 6 1 0 70 15 3162
2019 Client contact centre 24 38 19 12 6 0 0 62 18 3768
2019 Health care practitioners 21 59 14 0 6 0 0 80 6 32
2019 Federal regulators 31 32 18 10 8 2 0 64 18 225
2019 Compliance, inspection and enforcement 22 39 17 14 8 0 0 61 22 8732
2019 Communications or public affairs 38 39 9 10 3 0 0 78 13 365
2019 Access to information and privacy 34 37 14 10 4 0 1 71 15 366
2019 Security 41 36 11 7 6 0 0 77 12 227
2019 Science and technology 26 42 16 9 6 0 0 68 15 180
2019 Library services 38 24 15 11 12 0 0 62 23 32
2019 Legal services 30 36 17 7 8 1 1 68 15 139
2019 Administration and operations 35 36 13 10 5 0 0 72 15 2477
2019 Human resources 39 37 10 9 5 0 0 76 13 1035
2019 Financial management 30 38 17 10 4 0 0 69 14 689
2019 Procurement 29 49 15 6 1 0 0 78 7 66
2019 Real property 34 38 11 12 5 0 0 72 17 160
2019 Materiel management 28 45 17 7 3 0 0 72 10 131
2019 Information management 29 38 16 9 7 0 0 68 16 318
2019 Information technology 31 39 15 9 5 0 0 71 14 2421
2019 Internal audit 26 41 21 7 4 0 0 68 11 384
2019 Evaluation 26 40 20 11 3 0 0 65 14 190
2019 Data sciences 37 45 7 6 3 0 0 83 10 232
2019 Policy 28 42 12 12 6 0 0 70 18 375
2019 Project management 40 32 14 9 4 0 0 73 13 600
2019 Other services to the public 29 36 17 11 7 0 0 65 18 2146
2019 None of the above 27 36 18 11 8 0 0 63 19 3414
2018 Client contact centre 22 35 21 13 9 0 0 57 22 3421
2018 Health care practitioners 32 34 12 17 5 0 0 66 22 41
2018 Federal regulators 18 39 21 14 7 0 0 58 21 247
2018 Compliance, inspection and enforcement 20 36 19 14 11 0 0 56 25 8734
2018 Communications or public affairs 31 38 12 13 5 1 0 70 18 351
2018 Access to information and privacy 28 34 18 10 10 0 0 62 20 322
2018 Security 34 42 15 7 3 0 0 76 9 224
2018 Science and technology 23 37 18 9 13 0 0 60 21 171
2018 Library services 46 18 8 11 17 0 0 64 28 28
2018 Legal services 26 30 20 13 9 2 0 58 22 115
2018 Administration and operations 33 35 15 9 7 0 0 68 16 2404
2018 Human resources 32 38 13 10 6 0 0 70 16 1007
2018 Financial management 30 35 16 11 8 0 0 66 19 693
2018 Procurement 40 34 15 7 4 0 0 75 11 75
2018 Real property 31 35 20 7 8 0 0 66 15 146
2018 Materiel management 33 39 14 9 5 0 0 72 14 141
2018 Information management 27 37 16 11 8 0 0 64 19 301
2018 Information technology 26 38 18 10 7 1 0 65 17 2436
2018 Internal audit 27 36 18 12 6 0 1 63 18 386
2018 Evaluation 26 40 19 10 5 1 0 66 15 194
2018 Data sciences 32 36 15 7 7 1 1 70 15 165
2018 Policy 28 40 15 11 6 0 0 68 17 347
2018 Project management 33 36 15 10 6 0 0 69 16 542
2018 Other services to the public 27 35 17 11 9 0 0 63 20 1781
2018 None of the above 24 34 19 12 9 0 0 59 22 3115

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 61 32 4 2 1 0 0 93 3 6960
2022 Health care practitioners 70 26 0 2 2 0 0 96 4 40
2022 Federal regulators 49 40 5 4 2 0 0 89 6 310
2022 Compliance, inspection and enforcement 49 39 5 5 2 0 0 88 6 9690
2022 Communications or public affairs 46 41 6 6 2 0 0 86 8 475
2022 Access to information and privacy 58 32 6 3 2 0 0 89 4 570
2022 Security 46 41 7 3 3 0 0 87 6 500
2022 Science and technology 43 43 4 5 5 0 0 86 10 190
2022 Library services 59 36 5 0 0 0 0 95 0 35
2022 Legal services 53 39 4 3 1 0 0 92 4 165
2022 Administration and operations 46 41 6 5 2 0 0 87 7 2665
2022 Human resources 47 39 5 7 1 0 0 86 8 1395
2022 Financial management 54 38 4 3 1 0 0 92 5 625
2022 Procurement 61 26 8 4 1 0 0 87 5 85
2022 Real property 34 49 8 8 2 0 0 82 10 175
2022 Materiel management 31 59 4 6 0 0 0 90 6 75
2022 Information management 39 46 9 3 2 0 0 85 6 320
2022 Information technology 50 38 6 5 1 0 0 88 6 2710
2022 Internal audit 52 40 5 2 1 0 0 92 2 575
2022 Evaluation 59 33 4 3 1 0 0 92 5 275
2022 Data sciences 44 43 6 6 2 0 0 87 7 300
2022 Policy 49 39 5 5 2 0 0 88 7 370
2022 Project management 36 46 7 8 3 0 0 82 12 1060
2022 Other services to the public 57 36 4 3 1 0 0 93 3 2480
2022 None of the above 50 37 7 4 2 0 0 88 6 3300
2020 Client contact centre 47 39 8 4 2 0 0 86 6 4642
2020 Health care practitioners 53 33 6 6 3 0 0 86 8 37
2020 Federal regulators 47 35 9 7 2 0 0 82 9 211
2020 Compliance, inspection and enforcement 37 43 9 8 2 0 0 81 10 9205
2020 Communications or public affairs 45 38 7 8 2 0 0 83 10 392
2020 Access to information and privacy 50 38 7 3 2 0 0 88 5 397
2020 Security 39 47 6 5 2 0 0 86 8 260
2020 Science and technology 35 34 17 11 4 0 0 69 15 196
2020 Library services 63 23 10 3 0 0 0 86 3 27
2020 Legal services 41 46 6 4 2 0 0 88 6 135
2020 Administration and operations 43 39 9 6 2 0 0 83 8 2380
2020 Human resources 43 39 8 7 2 1 0 83 9 1154
2020 Financial management 44 41 9 6 1 0 0 85 6 609
2020 Procurement 44 39 16 1 0 0 0 83 1 81
2020 Real property 43 39 8 7 3 0 0 82 10 154
2020 Materiel management 26 54 13 6 2 0 0 80 8 84
2020 Information management 40 41 10 5 3 0 0 82 8 284
2020 Information technology 41 41 10 6 2 0 0 83 8 2400
2020 Internal audit 39 43 8 8 2 0 0 82 9 338
2020 Evaluation 40 46 7 4 3 0 0 86 7 147
2020 Data sciences 32 49 11 5 3 0 0 82 8 196
2020 Policy 44 38 7 7 3 0 0 82 11 415
2020 Project management 36 43 9 9 3 0 0 78 12 689
2020 Other services to the public 48 38 7 5 1 0 0 87 6 2472
2020 None of the above 41 40 9 7 3 0 0 81 9 3148
2019 Client contact centre 41 41 10 5 2 0 0 83 7 3755
2019 Health care practitioners 23 52 19 0 6 0 0 75 6 32
2019 Federal regulators 40 38 10 10 2 0 0 78 12 225
2019 Compliance, inspection and enforcement 35 44 10 8 3 0 0 79 11 8679
2019 Communications or public affairs 36 42 8 10 4 0 0 78 14 363
2019 Access to information and privacy 49 36 9 3 3 0 0 85 6 366
2019 Security 40 45 7 6 2 0 0 86 8 226
2019 Science and technology 33 42 11 7 7 1 0 75 14 180
2019 Library services 47 26 14 3 9 0 0 74 12 32
2019 Legal services 44 35 14 4 3 1 0 79 6 138
2019 Administration and operations 37 43 10 7 2 0 0 81 10 2468
2019 Human resources 38 42 8 7 3 0 0 81 11 1024
2019 Financial management 41 41 11 6 1 0 0 82 7 683
2019 Procurement 47 39 10 1 3 0 0 86 4 66
2019 Real property 28 47 12 10 4 0 0 75 14 160
2019 Materiel management 42 37 11 5 4 0 0 80 9 131
2019 Information management 31 39 14 13 3 0 0 71 16 317
2019 Information technology 35 42 12 7 3 0 0 77 10 2412
2019 Internal audit 37 45 12 5 1 0 0 82 6 384
2019 Evaluation 39 40 14 7 1 0 0 78 8 188
2019 Data sciences 33 46 11 8 2 1 0 79 10 232
2019 Policy 32 47 8 10 3 0 0 79 13 372
2019 Project management 28 45 12 11 4 0 0 73 15 598
2019 Other services to the public 43 39 9 6 2 0 0 82 8 2135
2019 None of the above 35 43 11 8 3 0 0 78 11 3397
2018 Client contact centre 37 43 12 6 3 0 0 79 9 3435
2018 Health care practitioners 53 36 5 5 0 0 0 90 5 41
2018 Federal regulators 29 47 12 8 4 0 0 76 12 247
2018 Compliance, inspection and enforcement 31 45 11 9 4 0 0 76 13 8737
2018 Communications or public affairs 31 43 11 11 4 0 0 74 15 351
2018 Access to information and privacy 42 36 9 8 5 0 0 78 13 324
2018 Security 37 48 8 5 3 0 0 85 8 226
2018 Science and technology 38 38 11 9 3 0 0 76 13 171
2018 Library services 58 18 11 7 6 0 0 76 14 28
2018 Legal services 37 44 13 4 2 0 0 80 7 115
2018 Administration and operations 35 40 12 9 3 0 0 76 12 2406
2018 Human resources 32 44 10 10 3 0 0 77 13 1011
2018 Financial management 36 42 13 6 4 0 0 77 10 695
2018 Procurement 48 41 4 4 3 0 0 89 7 75
2018 Real property 33 34 15 10 8 1 0 68 17 146
2018 Materiel management 39 42 12 4 3 0 0 81 6 141
2018 Information management 29 42 13 12 4 0 0 71 16 302
2018 Information technology 29 45 14 8 4 0 0 75 12 2446
2018 Internal audit 34 45 12 7 2 0 1 79 8 387
2018 Evaluation 41 38 13 4 4 0 0 78 8 194
2018 Data sciences 28 39 16 9 7 0 1 68 16 165
2018 Policy 32 42 14 10 3 0 0 74 13 347
2018 Project management 26 42 15 13 4 0 0 69 17 542
2018 Other services to the public 40 40 12 6 2 0 0 80 8 1780
2018 None of the above 32 42 13 8 5 0 0 74 13 3114

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 61 26 6 3 2 1 1 88 5 6965
2022 Health care practitioners 64 10 11 12 3 0 0 75 15 40
2022 Federal regulators 59 26 7 2 4 0 1 87 6 310
2022 Compliance, inspection and enforcement 52 31 8 5 2 1 0 84 7 9695
2022 Communications or public affairs 57 27 8 5 2 0 0 84 8 475
2022 Access to information and privacy 60 26 8 4 1 1 1 86 6 570
2022 Security 55 27 9 5 3 0 0 82 8 500
2022 Science and technology 55 30 4 6 5 0 1 85 11 190
2022 Library services 67 26 2 5 0 0 0 93 5 35
2022 Legal services 53 32 7 4 3 0 0 85 8 165
2022 Administration and operations 54 30 8 5 2 0 1 85 7 2665
2022 Human resources 52 30 7 5 3 1 1 84 9 1395
2022 Financial management 55 29 7 6 3 0 0 84 9 625
2022 Procurement 64 20 10 4 1 0 1 85 5 85
2022 Real property 46 42 4 6 3 0 0 88 9 175
2022 Materiel management 56 29 5 7 1 0 1 86 9 75
2022 Information management 50 32 11 4 2 0 1 82 6 320
2022 Information technology 57 29 7 4 3 0 0 86 6 2710
2022 Internal audit 52 35 7 4 1 0 1 88 5 575
2022 Evaluation 59 25 8 6 1 1 0 85 7 275
2022 Data sciences 56 31 9 2 2 0 0 87 4 300
2022 Policy 56 31 6 4 2 0 0 88 7 370
2022 Project management 52 30 7 6 3 0 1 83 9 1060
2022 Other services to the public 56 29 8 4 2 1 0 85 6 2480
2022 None of the above 52 29 9 5 3 1 1 83 8 3300
2020 Client contact centre 53 27 9 4 2 2 3 83 7 4656
2020 Health care practitioners 59 22 16 0 3 0 0 81 3 37
2020 Federal regulators 54 25 11 5 2 1 1 81 7 213
2020 Compliance, inspection and enforcement 48 32 10 6 3 0 0 81 9 9253
2020 Communications or public affairs 57 27 8 5 3 1 0 85 8 396
2020 Access to information and privacy 53 26 11 5 2 0 3 82 7 399
2020 Security 57 28 8 4 2 0 0 86 6 261
2020 Science and technology 45 31 12 5 6 0 0 76 12 195
2020 Library services 52 38 3 3 3 0 0 90 7 27
2020 Legal services 45 35 14 3 3 0 0 79 7 134
2020 Administration and operations 53 29 9 5 3 0 1 83 8 2394
2020 Human resources 54 29 9 5 2 0 1 83 7 1161
2020 Financial management 50 34 9 3 3 0 0 85 6 610
2020 Procurement 54 32 9 4 1 0 0 86 5 80
2020 Real property 45 33 10 5 5 1 1 80 10 153
2020 Materiel management 46 32 16 6 1 0 0 78 7 86
2020 Information management 50 26 12 5 5 0 1 77 11 282
2020 Information technology 54 29 9 4 2 1 0 84 7 2419
2020 Internal audit 48 35 10 4 1 1 0 84 5 341
2020 Evaluation 55 24 13 7 2 0 0 79 8 148
2020 Data sciences 53 32 8 4 3 0 0 85 7 199
2020 Policy 51 32 7 6 3 0 1 84 9 415
2020 Project management 55 29 7 6 3 0 0 84 9 692
2020 Other services to the public 51 30 10 4 2 1 1 83 7 2477
2020 None of the above 48 31 10 5 4 1 1 80 9 3157
2019 Client contact centre 49 32 11 5 3 0 0 81 8 3767
2019 Health care practitioners 50 38 12 0 0 0 0 88 0 32
2019 Federal regulators 47 27 14 8 3 0 1 74 12 223
2019 Compliance, inspection and enforcement 42 34 12 7 4 1 0 77 11 8720
2019 Communications or public affairs 52 28 8 5 4 0 2 82 9 366
2019 Access to information and privacy 49 33 10 5 2 1 0 83 6 369
2019 Security 52 30 7 8 3 0 0 81 12 228
2019 Science and technology 47 31 11 6 5 0 1 78 11 181
2019 Library services 62 26 3 3 3 3 0 91 7 33
2019 Legal services 45 30 12 6 6 1 0 76 13 139
2019 Administration and operations 47 30 12 6 4 1 1 78 10 2477
2019 Human resources 49 31 10 5 3 0 1 81 9 1035
2019 Financial management 47 30 11 8 3 0 0 78 11 686
2019 Procurement 55 23 16 3 3 0 0 78 6 66
2019 Real property 47 31 11 7 4 0 0 79 11 161
2019 Materiel management 45 31 16 4 2 0 2 78 6 131
2019 Information management 40 34 11 7 7 0 1 75 14 319
2019 Information technology 48 31 11 6 3 1 1 80 9 2419
2019 Internal audit 37 42 13 3 3 1 1 80 6 384
2019 Evaluation 47 32 11 7 3 0 0 79 10 190
2019 Data sciences 51 32 8 3 3 1 1 86 6 234
2019 Policy 46 29 11 9 4 0 0 76 13 373
2019 Project management 49 30 9 8 4 1 0 79 12 598
2019 Other services to the public 47 30 12 6 3 1 0 78 9 2142
2019 None of the above 42 32 13 7 4 1 1 76 11 3416
2018 Client contact centre 43 36 11 6 3 0 0 80 9 3412
2018 Health care practitioners 41 37 15 5 0 3 0 80 5 40
2018 Federal regulators 48 32 10 7 3 0 0 80 10 245
2018 Compliance, inspection and enforcement 38 38 11 7 5 1 0 77 12 8722
2018 Communications or public affairs 44 34 11 6 4 1 0 79 10 350
2018 Access to information and privacy 45 32 12 5 6 0 1 77 11 323
2018 Security 45 37 7 6 3 1 1 84 9 224
2018 Science and technology 44 35 8 6 4 1 1 81 11 170
2018 Library services 63 11 15 3 4 0 3 77 8 28
2018 Legal services 46 23 16 5 9 1 1 70 14 115
2018 Administration and operations 43 34 12 6 4 1 0 78 10 2385
2018 Human resources 42 36 11 6 4 0 0 79 10 1008
2018 Financial management 44 34 10 7 4 1 0 79 11 685
2018 Procurement 55 33 1 8 1 0 1 89 9 75
2018 Real property 37 37 13 5 5 2 0 76 10 145
2018 Materiel management 49 29 11 5 6 0 0 78 11 139
2018 Information management 43 30 14 7 5 0 1 74 12 301
2018 Information technology 40 36 13 6 4 1 0 77 10 2434
2018 Internal audit 42 36 12 5 4 0 1 78 9 386
2018 Evaluation 43 34 14 5 2 1 1 78 8 191
2018 Data sciences 40 30 15 6 6 2 2 72 12 166
2018 Policy 43 33 11 7 4 1 0 78 11 346
2018 Project management 44 33 11 8 4 0 0 77 12 533
2018 Other services to the public 46 32 12 6 4 0 0 78 10 1781
2018 None of the above 39 34 14 7 5 1 1 74 12 3102

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 51 36 6 5 1 0 0 88 6 6960
2022 Health care practitioners 55 33 0 10 2 0 0 88 12 40
2022 Federal regulators 38 40 9 9 4 0 0 79 12 310
2022 Compliance, inspection and enforcement 35 43 8 10 4 0 0 78 14 9685
2022 Communications or public affairs 42 39 9 7 3 0 1 82 10 475
2022 Access to information and privacy 49 36 7 6 2 0 0 85 8 570
2022 Security 42 37 9 6 5 0 0 80 11 500
2022 Science and technology 36 41 11 7 3 0 2 79 10 190
2022 Library services 54 43 0 3 0 0 0 97 3 35
2022 Legal services 31 49 9 7 3 0 1 81 10 165
2022 Administration and operations 39 40 10 8 3 0 0 79 11 2665
2022 Human resources 45 39 8 6 2 0 0 84 8 1395
2022 Financial management 47 33 8 10 2 0 0 80 12 625
2022 Procurement 51 33 8 7 1 0 0 84 8 85
2022 Real property 32 41 14 7 6 0 0 73 13 175
2022 Materiel management 25 52 11 12 0 0 0 77 12 75
2022 Information management 36 44 11 5 4 0 0 80 9 315
2022 Information technology 44 38 9 6 3 0 1 82 9 2710
2022 Internal audit 43 39 9 7 2 0 0 82 9 575
2022 Evaluation 45 40 6 6 3 0 1 85 9 275
2022 Data sciences 43 41 8 6 3 0 0 84 8 295
2022 Policy 41 39 9 8 2 0 0 81 11 370
2022 Project management 35 40 11 9 4 0 1 76 13 1060
2022 Other services to the public 42 41 8 7 2 0 0 83 9 2480
2022 None of the above 39 41 9 8 3 0 0 80 11 3300
2020 Client contact centre 40 41 8 8 3 0 1 81 11 4647
2020 Health care practitioners 57 27 6 6 6 0 0 83 11 37
2020 Federal regulators 37 39 9 11 3 0 1 77 15 212
2020 Compliance, inspection and enforcement 29 45 11 12 3 0 0 74 15 9237
2020 Communications or public affairs 39 39 13 6 1 0 2 80 7 396
2020 Access to information and privacy 41 39 8 8 2 0 2 81 10 400
2020 Security 40 42 10 6 2 0 0 82 8 260
2020 Science and technology 34 42 9 10 4 0 0 77 14 196
2020 Library services 43 45 4 4 0 0 5 92 4 26
2020 Legal services 28 44 9 14 4 1 1 72 19 134
2020 Administration and operations 38 41 11 7 2 0 2 80 9 2391
2020 Human resources 41 40 8 7 2 0 1 82 10 1160
2020 Financial management 38 42 11 7 2 0 1 80 9 612
2020 Procurement 48 38 12 0 2 0 0 86 2 79
2020 Real property 34 38 13 12 3 0 1 72 14 152
2020 Materiel management 42 32 16 6 2 0 2 76 8 85
2020 Information management 30 45 9 11 4 0 1 76 15 284
2020 Information technology 38 38 12 9 2 0 1 76 11 2414
2020 Internal audit 34 42 13 9 3 0 0 76 11 341
2020 Evaluation 33 43 9 11 3 0 1 77 14 150
2020 Data sciences 41 44 7 5 1 0 0 86 6 200
2020 Policy 39 36 10 9 3 0 2 77 13 416
2020 Project management 36 38 11 11 3 0 1 75 14 693
2020 Other services to the public 36 43 9 9 2 0 1 80 11 2468
2020 None of the above 34 41 11 9 3 0 1 76 13 3148
2019 Client contact centre 31 44 9 12 3 0 0 75 15 3751
2019 Health care practitioners 43 38 13 3 3 0 0 81 6 31
2019 Federal regulators 34 33 9 16 7 0 0 68 23 222
2019 Compliance, inspection and enforcement 23 45 11 15 6 0 0 68 21 8703
2019 Communications or public affairs 32 39 12 12 4 0 1 72 16 366
2019 Access to information and privacy 34 42 10 11 3 0 0 76 14 371
2019 Security 40 41 7 10 3 0 0 81 12 226
2019 Science and technology 33 42 15 5 5 0 0 75 11 181
2019 Library services 43 37 6 9 5 0 0 80 14 33
2019 Legal services 27 35 12 12 13 1 1 63 25 139
2019 Administration and operations 32 41 11 11 4 0 1 74 15 2467
2019 Human resources 36 41 9 10 4 0 1 77 14 1027
2019 Financial management 30 43 12 10 4 0 0 73 14 686
2019 Procurement 40 33 14 6 6 0 0 73 12 65
2019 Real property 31 35 14 18 3 0 0 66 21 160
2019 Materiel management 40 42 11 6 1 0 0 82 7 130
2019 Information management 31 38 9 16 5 1 0 69 21 318
2019 Information technology 33 41 12 9 4 0 0 74 13 2415
2019 Internal audit 31 41 12 13 3 0 0 72 16 382
2019 Evaluation 31 43 13 11 2 0 0 74 13 189
2019 Data sciences 40 39 11 7 2 0 1 80 9 234
2019 Policy 27 41 11 15 5 0 1 69 20 375
2019 Project management 29 42 14 10 4 0 1 71 14 594
2019 Other services to the public 27 44 10 13 6 0 0 71 19 2145
2019 None of the above 26 42 12 14 5 0 0 69 19 3399
2018 Client contact centre 29 49 7 11 4 0 0 78 15 3440
2018 Health care practitioners 34 47 7 7 3 0 3 83 10 41
2018 Federal regulators 19 47 12 17 5 0 0 66 22 247
2018 Compliance, inspection and enforcement 20 49 8 16 7 0 0 69 22 8763
2018 Communications or public affairs 27 41 11 15 5 1 1 69 20 349
2018 Access to information and privacy 32 42 8 14 5 0 0 73 19 324
2018 Security 35 43 10 9 2 0 0 78 12 227
2018 Science and technology 19 55 11 11 4 1 0 75 15 171
2018 Library services 38 48 3 7 3 0 0 86 10 28
2018 Legal services 19 45 11 12 12 0 1 64 24 115
2018 Administration and operations 25 46 10 13 5 0 1 72 18 2406
2018 Human resources 27 46 10 12 5 0 1 73 17 1014
2018 Financial management 29 44 8 14 4 0 1 73 18 695
2018 Procurement 35 43 9 11 3 0 0 77 13 75
2018 Real property 25 38 11 18 6 0 1 64 25 145
2018 Materiel management 41 40 10 7 1 0 1 82 8 141
2018 Information management 21 48 10 13 7 0 0 70 20 301
2018 Information technology 25 46 12 12 5 0 1 71 17 2448
2018 Internal audit 25 47 11 12 5 0 1 72 17 386
2018 Evaluation 26 50 7 12 4 0 1 77 16 192
2018 Data sciences 37 38 11 9 4 0 0 76 13 166
2018 Policy 25 47 8 13 6 0 1 72 20 347
2018 Project management 23 46 13 11 6 0 1 70 17 541
2018 Other services to the public 23 50 7 14 6 0 0 73 20 1789
2018 None of the above 23 44 10 15 6 0 1 68 22 3120

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 61 21 9 3 2 3 2 86 5 6965
2022 Health care practitioners 73 15 2 4 0 4 2 93 5 40
2022 Federal regulators 61 23 8 2 3 2 1 86 5 310
2022 Compliance, inspection and enforcement 58 24 10 3 2 2 1 84 6 9685
2022 Communications or public affairs 65 21 8 3 2 1 1 87 5 475
2022 Access to information and privacy 62 22 10 2 1 3 1 87 3 570
2022 Security 59 22 11 4 2 2 0 83 6 500
2022 Science and technology 54 28 7 5 4 1 1 84 9 190
2022 Library services 72 15 10 2 0 0 0 88 2 35
2022 Legal services 56 24 8 2 6 1 2 83 8 165
2022 Administration and operations 60 23 9 3 2 1 1 85 5 2665
2022 Human resources 60 23 8 3 2 2 1 85 6 1395
2022 Financial management 61 23 8 4 2 1 1 86 6 625
2022 Procurement 71 15 4 5 1 2 2 90 6 85
2022 Real property 58 28 6 2 4 2 0 87 7 175
2022 Materiel management 54 26 8 3 5 4 1 84 8 75
2022 Information management 54 25 12 3 3 2 1 81 7 320
2022 Information technology 63 22 8 2 2 1 1 88 4 2710
2022 Internal audit 55 30 9 2 2 1 1 87 4 570
2022 Evaluation 62 21 8 2 3 2 1 86 5 275
2022 Data sciences 67 23 7 2 1 1 0 90 3 300
2022 Policy 63 20 10 2 2 1 2 86 4 370
2022 Project management 61 23 7 4 3 2 1 86 7 1060
2022 Other services to the public 58 23 10 3 2 2 1 85 5 2480
2022 None of the above 56 23 11 3 3 2 3 83 6 3295
2020 Client contact centre 54 22 11 3 3 3 3 82 6 4650
2020 Health care practitioners 56 16 17 3 6 0 3 74 9 37
2020 Federal regulators 57 22 13 3 2 3 1 82 5 213
2020 Compliance, inspection and enforcement 52 25 12 4 3 2 1 79 8 9225
2020 Communications or public affairs 63 20 8 4 2 1 1 85 7 394
2020 Access to information and privacy 55 23 12 3 2 2 3 82 5 398
2020 Security 64 23 8 2 1 1 0 88 4 260
2020 Science and technology 44 26 13 7 7 2 1 72 15 196
2020 Library services 56 25 8 3 3 3 0 84 7 27
2020 Legal services 47 27 18 4 3 1 0 75 7 135
2020 Administration and operations 57 22 11 4 3 2 2 82 7 2395
2020 Human resources 60 22 9 4 2 1 2 84 7 1163
2020 Financial management 55 24 10 4 3 2 1 82 7 610
2020 Procurement 53 24 14 1 1 0 6 82 3 79
2020 Real property 56 25 11 3 4 1 1 82 7 152
2020 Materiel management 49 24 20 4 1 1 0 74 6 86
2020 Information management 52 23 13 3 6 2 1 77 9 282
2020 Information technology 59 23 10 3 2 1 1 84 6 2418
2020 Internal audit 50 30 13 3 2 2 1 82 5 340
2020 Evaluation 55 22 11 5 2 3 1 80 8 149
2020 Data sciences 62 21 9 5 2 1 0 84 7 200
2020 Policy 56 22 10 4 5 1 2 81 9 417
2020 Project management 61 21 8 4 4 1 2 84 7 691
2020 Other services to the public 54 22 13 4 2 3 2 79 7 2476
2020 None of the above 50 23 15 4 4 2 2 76 8 3150

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 44 32 12 6 3 3 0 78 9 6970
2022 Health care practitioners 53 37 4 2 4 0 0 90 6 40
2022 Federal regulators 34 39 11 8 5 1 1 75 14 310
2022 Compliance, inspection and enforcement 35 35 13 9 6 2 0 72 15 9695
2022 Communications or public affairs 34 37 13 9 4 3 0 73 14 475
2022 Access to information and privacy 46 32 12 4 3 2 0 80 8 570
2022 Security 39 36 11 7 4 3 0 77 12 500
2022 Science and technology 29 35 15 12 7 2 0 65 20 190
2022 Library services 42 41 5 6 7 0 0 83 13 35
2022 Legal services 37 31 17 6 6 2 0 69 13 165
2022 Administration and operations 38 36 12 7 4 2 0 76 12 2670
2022 Human resources 37 38 12 8 3 2 0 76 12 1395
2022 Financial management 40 32 13 8 5 2 0 74 13 625
2022 Procurement 50 24 11 7 5 3 0 76 12 85
2022 Real property 38 32 16 8 3 3 0 72 12 175
2022 Materiel management 34 35 12 7 10 0 1 71 17 75
2022 Information management 36 35 15 5 7 2 1 73 12 320
2022 Information technology 40 34 12 7 5 2 0 76 12 2710
2022 Internal audit 41 36 13 4 3 3 0 80 7 575
2022 Evaluation 43 30 13 5 7 2 0 75 12 275
2022 Data sciences 45 30 13 6 3 2 0 77 9 300
2022 Policy 36 38 13 6 4 3 0 76 10 370
2022 Project management 35 39 11 8 5 1 0 76 13 1060
2022 Other services to the public 41 35 12 6 4 2 0 78 10 2485
2022 None of the above 37 33 13 7 5 4 1 73 13 3305
2020 Client contact centre 36 32 14 8 4 4 1 72 13 4648
2020 Health care practitioners 30 39 17 8 6 0 0 69 14 36
2020 Federal regulators 34 35 13 8 7 3 0 71 16 212
2020 Compliance, inspection and enforcement 26 36 17 12 7 2 0 63 19 9253
2020 Communications or public affairs 41 36 9 7 3 4 0 80 10 396
2020 Access to information and privacy 34 32 16 8 4 3 2 70 13 399
2020 Security 39 38 10 8 2 3 0 79 10 262
2020 Science and technology 21 31 21 14 10 3 1 54 25 197
2020 Library services 27 27 32 14 0 0 0 54 14 27
2020 Legal services 30 37 14 11 7 1 0 67 19 135
2020 Administration and operations 37 33 14 9 4 2 0 72 14 2391
2020 Human resources 37 37 12 8 4 2 0 76 12 1161
2020 Financial management 39 32 17 7 4 1 0 72 11 609
2020 Procurement 36 41 10 7 4 2 0 79 11 81
2020 Real property 37 37 15 6 4 1 0 75 10 153
2020 Materiel management 31 36 12 11 7 1 2 69 19 85
2020 Information management 32 35 14 9 5 3 1 70 15 284
2020 Information technology 38 35 13 7 5 2 0 75 12 2414
2020 Internal audit 32 38 17 7 4 1 1 71 11 337
2020 Evaluation 33 37 13 11 4 2 0 72 15 150
2020 Data sciences 38 36 10 10 3 1 0 76 14 199
2020 Policy 33 34 16 10 6 2 0 68 16 419
2020 Project management 35 38 11 10 4 1 0 74 15 690
2020 Other services to the public 34 33 14 9 5 3 1 70 15 2475
2020 None of the above 31 33 16 9 6 3 0 67 16 3151
2019 Client contact centre 28 32 19 11 7 3 0 62 19 3758
2019 Health care practitioners 37 41 12 7 3 0 0 78 10 30
2019 Federal regulators 30 30 17 13 9 2 0 61 22 224
2019 Compliance, inspection and enforcement 23 33 17 14 11 2 0 57 25 8730
2019 Communications or public affairs 32 38 12 10 5 2 0 72 16 366
2019 Access to information and privacy 42 29 13 10 4 1 0 72 15 368
2019 Security 41 30 15 7 6 1 0 72 13 225
2019 Science and technology 23 35 19 9 11 2 1 60 20 180
2019 Library services 29 40 18 6 6 0 0 70 12 32
2019 Legal services 28 39 13 8 10 2 0 69 18 139
2019 Administration and operations 33 34 16 9 7 1 0 68 16 2474
2019 Human resources 32 37 13 12 5 1 1 69 17 1034
2019 Financial management 30 37 15 11 6 1 0 67 17 685
2019 Procurement 38 39 6 9 6 1 0 79 15 66
2019 Real property 32 35 15 10 7 1 0 68 17 160
2019 Materiel management 28 36 17 8 9 2 1 66 17 130
2019 Information management 26 37 19 7 8 2 0 65 15 317
2019 Information technology 33 32 16 10 7 2 0 67 17 2423
2019 Internal audit 29 35 17 13 5 1 0 65 18 382
2019 Evaluation 25 41 20 7 6 1 0 67 13 188
2019 Data sciences 29 39 15 8 6 3 0 70 15 234
2019 Policy 23 34 18 16 6 2 0 59 23 377
2019 Project management 33 33 15 12 6 1 0 66 18 595
2019 Other services to the public 31 32 16 11 7 2 0 65 19 2142
2019 None of the above 27 33 18 11 8 3 0 62 20 3412
2018 Client contact centre 24 33 20 12 8 2 0 59 21 3419
2018 Health care practitioners 29 48 5 13 5 0 0 77 18 39
2018 Federal regulators 21 35 19 15 10 1 0 56 25 247
2018 Compliance, inspection and enforcement 20 32 19 16 12 1 0 52 29 8722
2018 Communications or public affairs 24 40 14 13 6 3 0 67 19 351
2018 Access to information and privacy 31 31 18 14 5 1 0 63 19 324
2018 Security 27 39 18 9 5 2 0 67 15 222
2018 Science and technology 19 33 20 11 15 1 1 53 27 170
2018 Library services 29 46 7 0 18 0 0 75 18 28
2018 Legal services 20 34 15 15 11 4 0 56 28 114
2018 Administration and operations 28 36 16 10 8 2 0 65 18 2390
2018 Human resources 27 37 17 12 6 1 0 65 18 1009
2018 Financial management 27 37 15 10 9 1 0 65 19 695
2018 Procurement 30 37 15 11 5 1 0 68 17 73
2018 Real property 27 39 15 8 10 0 0 66 18 145
2018 Materiel management 30 31 19 12 8 0 1 61 20 140
2018 Information management 23 43 14 8 8 2 0 68 17 303
2018 Information technology 26 34 18 13 8 2 0 61 21 2431
2018 Internal audit 24 37 19 12 6 1 1 62 19 383
2018 Evaluation 29 33 16 12 7 2 0 63 20 193
2018 Data sciences 25 41 11 12 9 2 0 68 21 166
2018 Policy 27 31 18 13 9 2 0 60 22 349
2018 Project management 26 37 14 13 8 1 0 64 21 540
2018 Other services to the public 26 34 16 13 8 2 0 62 22 1778
2018 None of the above 24 32 20 13 9 2 0 57 22 3106

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 21 11 4 3 2 7 81 8 6965
2022 Health care practitioners 57 22 10 4 2 2 2 83 7 40
2022 Federal regulators 53 22 13 2 5 1 4 79 7 310
2022 Compliance, inspection and enforcement 53 23 11 4 3 1 5 81 8 9695
2022 Communications or public affairs 51 21 14 6 3 0 5 76 9 475
2022 Access to information and privacy 56 20 10 3 2 1 7 83 6 570
2022 Security 57 21 10 4 3 0 5 82 7 500
2022 Science and technology 57 16 10 5 2 3 6 80 8 190
2022 Library services 66 22 10 0 0 2 0 90 0 35
2022 Legal services 47 27 9 2 3 2 9 84 6 165
2022 Administration and operations 55 21 9 4 4 1 6 81 9 2670
2022 Human resources 54 21 11 5 3 1 5 79 9 1395
2022 Financial management 55 23 9 4 4 1 3 82 9 625
2022 Procurement 49 25 7 2 7 1 9 82 10 85
2022 Real property 56 23 12 3 5 0 1 81 7 175
2022 Materiel management 57 21 11 3 5 0 4 81 8 75
2022 Information management 56 22 9 3 4 1 5 82 8 320
2022 Information technology 62 20 8 2 2 1 5 88 4 2715
2022 Internal audit 58 18 10 4 2 1 6 83 6 575
2022 Evaluation 55 19 9 5 4 2 6 81 9 275
2022 Data sciences 56 23 10 4 3 1 4 83 7 300
2022 Policy 50 21 13 4 5 1 6 77 10 370
2022 Project management 52 25 13 3 3 0 4 81 6 1060
2022 Other services to the public 56 20 10 3 3 2 6 83 6 2480
2022 None of the above 56 19 9 4 2 2 8 84 7 3300
2020 Client contact centre 54 20 11 5 3 1 6 80 8 4663
2020 Health care practitioners 48 19 17 6 3 0 8 73 9 37
2020 Federal regulators 54 25 12 4 3 1 2 81 7 213
2020 Compliance, inspection and enforcement 54 23 12 5 3 1 3 80 8 9285
2020 Communications or public affairs 54 21 12 4 4 0 5 79 8 396
2020 Access to information and privacy 57 22 11 5 2 0 4 82 7 401
2020 Security 60 23 7 4 1 0 5 87 5 262
2020 Science and technology 49 25 12 5 4 1 4 79 9 197
2020 Library services 63 15 12 0 3 0 7 84 4 27
2020 Legal services 54 19 14 6 2 1 4 77 9 136
2020 Administration and operations 59 20 10 4 2 1 4 83 6 2400
2020 Human resources 52 23 13 5 3 0 4 79 8 1167
2020 Financial management 59 22 11 3 2 1 2 83 5 614
2020 Procurement 57 17 11 7 2 1 4 78 10 81
2020 Real property 60 23 10 2 1 0 4 86 3 153
2020 Materiel management 55 30 8 2 1 0 3 89 3 86
2020 Information management 55 21 13 3 3 0 4 80 6 286
2020 Information technology 58 22 10 3 2 0 4 84 5 2415
2020 Internal audit 56 24 12 3 2 1 3 83 5 343
2020 Evaluation 58 21 11 5 2 1 3 81 8 149
2020 Data sciences 51 19 16 8 2 1 3 73 10 200
2020 Policy 57 20 13 3 5 1 2 79 8 419
2020 Project management 54 22 11 6 3 0 3 79 9 696
2020 Other services to the public 56 20 12 4 3 1 4 80 8 2485
2020 None of the above 58 19 11 4 3 1 4 81 7 3164
2019 Client contact centre 51 22 13 5 3 1 4 78 9 3758
2019 Health care practitioners 39 37 16 0 0 0 8 83 0 31
2019 Federal regulators 54 24 10 3 4 1 3 82 8 223
2019 Compliance, inspection and enforcement 53 25 11 4 3 1 3 81 8 8732
2019 Communications or public affairs 53 26 7 6 3 1 4 83 9 365
2019 Access to information and privacy 60 20 9 2 4 0 4 83 7 369
2019 Security 60 22 7 4 1 1 4 87 6 227
2019 Science and technology 56 24 11 2 4 2 3 83 6 177
2019 Library services 47 30 11 3 3 0 5 82 6 33
2019 Legal services 48 23 16 7 3 0 3 73 10 136
2019 Administration and operations 56 22 11 4 2 1 3 81 7 2479
2019 Human resources 55 24 11 5 2 1 3 81 8 1032
2019 Financial management 52 26 11 6 3 1 2 80 9 687
2019 Procurement 65 21 9 2 3 0 0 86 5 65
2019 Real property 55 24 10 3 3 1 4 83 6 160
2019 Materiel management 52 25 11 4 2 2 5 83 6 130
2019 Information management 50 27 12 6 2 1 3 79 8 319
2019 Information technology 57 23 10 3 2 1 4 84 5 2418
2019 Internal audit 55 20 12 4 2 0 7 80 7 384
2019 Evaluation 54 24 12 4 1 1 4 81 6 188
2019 Data sciences 63 22 7 3 2 0 2 88 4 234
2019 Policy 51 24 14 5 4 2 1 77 9 375
2019 Project management 57 24 9 6 2 0 2 83 8 600
2019 Other services to the public 55 23 10 5 3 1 4 82 8 2149
2019 None of the above 57 20 10 4 3 1 4 81 8 3415

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 20 11 4 3 3 6 80 8 6965
2022 Health care practitioners 70 25 0 0 3 2 0 97 3 40
2022 Federal regulators 52 22 12 4 5 2 2 77 10 305
2022 Compliance, inspection and enforcement 49 24 14 5 3 2 4 77 8 9690
2022 Communications or public affairs 57 23 11 2 2 1 4 84 5 475
2022 Access to information and privacy 55 21 11 3 2 3 6 83 6 570
2022 Security 57 20 9 4 4 1 5 82 8 500
2022 Science and technology 45 20 15 9 4 2 5 70 15 190
2022 Library services 77 15 0 3 2 2 0 94 6 35
2022 Legal services 46 24 14 2 4 2 9 77 7 165
2022 Administration and operations 55 21 10 4 3 2 5 82 7 2670
2022 Human resources 57 22 11 4 2 2 4 83 6 1395
2022 Financial management 58 21 9 4 3 2 4 83 7 625
2022 Procurement 55 22 8 2 6 0 6 83 9 85
2022 Real property 49 28 10 6 4 0 2 79 11 175
2022 Materiel management 56 18 17 2 4 0 3 77 6 75
2022 Information management 55 23 11 1 3 2 3 83 5 320
2022 Information technology 56 22 9 4 3 2 4 83 7 2715
2022 Internal audit 53 20 14 3 2 1 5 79 6 570
2022 Evaluation 54 20 12 5 2 2 5 80 8 275
2022 Data sciences 59 23 7 5 2 1 3 86 7 300
2022 Policy 54 21 12 3 3 1 6 80 7 370
2022 Project management 54 22 12 4 2 1 4 80 7 1060
2022 Other services to the public 55 22 10 3 2 2 5 83 6 2480
2022 None of the above 55 19 9 4 2 4 7 83 7 3300
2020 Client contact centre 48 22 13 5 3 2 6 76 9 4655
2020 Health care practitioners 56 22 14 0 0 0 8 85 0 37
2020 Federal regulators 48 28 8 6 3 2 4 81 10 213
2020 Compliance, inspection and enforcement 47 26 15 6 3 1 3 76 9 9269
2020 Communications or public affairs 60 21 11 3 1 1 2 84 4 397
2020 Access to information and privacy 55 22 10 7 2 0 4 80 9 399
2020 Security 61 21 9 4 1 0 4 85 5 260
2020 Science and technology 41 27 16 6 5 1 5 72 12 197
2020 Library services 66 27 0 0 3 0 3 96 4 27
2020 Legal services 55 19 14 5 3 1 3 77 9 136
2020 Administration and operations 56 22 10 4 2 2 4 83 7 2397
2020 Human resources 58 23 10 4 2 1 3 84 6 1167
2020 Financial management 54 25 12 4 2 1 3 82 6 614
2020 Procurement 56 26 10 4 0 0 5 86 4 81
2020 Real property 52 26 14 5 1 0 3 80 6 154
2020 Materiel management 55 26 7 7 1 1 3 85 8 86
2020 Information management 50 22 16 3 3 1 4 77 7 286
2020 Information technology 53 25 11 4 3 1 3 82 6 2414
2020 Internal audit 48 28 15 4 2 1 3 78 7 340
2020 Evaluation 50 24 13 5 1 3 3 80 6 150
2020 Data sciences 54 27 8 6 2 0 3 84 8 200
2020 Policy 60 18 13 5 1 0 3 81 6 418
2020 Project management 54 24 12 3 2 1 3 82 5 695
2020 Other services to the public 51 23 13 5 2 2 4 79 7 2475
2020 None of the above 54 21 13 5 2 2 3 79 7 3157
2019 Client contact centre 44 22 17 7 5 2 4 70 12 3755
2019 Health care practitioners 68 13 13 0 3 3 0 84 3 31
2019 Federal regulators 47 25 13 6 6 2 1 74 12 222
2019 Compliance, inspection and enforcement 44 26 16 6 4 1 3 72 11 8719
2019 Communications or public affairs 53 25 10 4 1 3 4 83 6 366
2019 Access to information and privacy 46 26 16 6 0 2 4 77 6 367
2019 Security 56 22 11 5 2 1 3 81 7 227
2019 Science and technology 43 26 18 3 5 2 4 73 8 178
2019 Library services 51 26 14 0 0 0 9 85 0 33
2019 Legal services 47 22 10 6 10 1 5 73 17 137
2019 Administration and operations 52 22 13 5 3 2 4 78 9 2471
2019 Human resources 54 20 14 4 3 2 3 78 7 1032
2019 Financial management 50 26 12 4 4 2 2 79 8 686
2019 Procurement 60 21 8 5 3 2 2 84 8 65
2019 Real property 56 17 14 4 2 2 6 78 7 159
2019 Materiel management 49 22 15 3 5 2 3 76 9 130
2019 Information management 52 22 11 7 4 1 3 77 11 320
2019 Information technology 51 24 13 5 2 1 4 79 8 2414
2019 Internal audit 40 28 16 5 3 2 6 74 8 381
2019 Evaluation 41 30 15 7 1 2 3 76 9 190
2019 Data sciences 57 25 9 5 2 0 1 83 7 233
2019 Policy 50 25 14 5 2 2 3 78 7 376
2019 Project management 53 23 14 4 2 1 3 79 6 598
2019 Other services to the public 45 26 15 6 3 2 3 75 10 2139
2019 None of the above 47 22 15 6 4 3 5 74 10 3402

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 76 6 3 2 2 5 7 93 4 6955
2022 Health care practitioners 90 6 0 2 0 2 0 98 2 40
2022 Federal regulators 67 12 4 3 5 5 4 87 9 305
2022 Compliance, inspection and enforcement 71 9 4 2 3 6 6 89 6 9690
2022 Communications or public affairs 79 7 3 2 2 2 4 92 4 475
2022 Access to information and privacy 74 8 3 2 1 4 8 94 3 570
2022 Security 73 8 4 2 2 3 8 91 4 500
2022 Science and technology 67 12 3 1 4 7 6 91 5 190
2022 Library services 87 6 2 5 0 0 0 93 5 35
2022 Legal services 66 9 2 3 4 6 9 88 9 165
2022 Administration and operations 75 7 4 2 2 4 5 91 5 2670
2022 Human resources 76 8 3 1 2 3 6 92 4 1395
2022 Financial management 77 8 4 2 3 3 4 92 4 625
2022 Procurement 76 8 2 1 1 2 10 95 2 85
2022 Real property 71 12 4 2 3 5 4 91 4 175
2022 Materiel management 79 8 1 1 6 1 3 91 8 75
2022 Information management 75 8 4 4 3 3 4 89 7 320
2022 Information technology 78 7 2 1 2 5 5 94 3 2710
2022 Internal audit 74 8 3 2 2 5 6 92 5 570
2022 Evaluation 76 7 3 2 2 3 7 92 4 275
2022 Data sciences 79 5 3 2 2 4 4 92 4 300
2022 Policy 72 8 2 2 4 3 8 91 7 370
2022 Project management 74 8 3 3 2 4 5 90 6 1060
2022 Other services to the public 76 8 2 2 2 4 7 93 4 2480
2022 None of the above 72 7 3 2 2 5 9 92 5 3305
2020 Client contact centre 75 7 4 2 2 4 7 91 4 4636
2020 Health care practitioners 80 9 0 0 3 0 9 97 3 36
2020 Federal regulators 68 12 5 2 4 6 3 88 6 213
2020 Compliance, inspection and enforcement 71 11 5 3 3 4 3 88 6 9252
2020 Communications or public affairs 80 7 5 1 1 1 4 92 3 393
2020 Access to information and privacy 79 8 3 2 0 3 4 94 3 400
2020 Security 81 7 2 2 0 2 4 95 3 261
2020 Science and technology 68 13 6 3 3 2 5 87 6 193
2020 Library services 79 12 0 0 5 0 4 95 5 26
2020 Legal services 75 7 7 2 3 1 6 88 5 135
2020 Administration and operations 77 9 4 2 2 3 4 92 4 2388
2020 Human resources 79 8 3 2 1 2 3 93 4 1162
2020 Financial management 77 9 4 2 2 2 4 91 4 609
2020 Procurement 79 10 2 0 1 1 6 96 1 81
2020 Real property 85 5 3 0 1 1 5 96 1 154
2020 Materiel management 76 11 4 6 0 0 3 90 6 86
2020 Information management 74 7 5 1 5 3 5 88 6 283
2020 Information technology 78 9 3 1 1 3 4 94 3 2403
2020 Internal audit 73 10 6 3 2 3 3 89 5 340
2020 Evaluation 76 13 1 3 0 3 3 95 4 150
2020 Data sciences 79 8 5 2 1 1 3 91 4 198
2020 Policy 75 8 5 3 3 3 4 89 6 417
2020 Project management 76 9 5 2 2 3 4 91 4 694
2020 Other services to the public 76 8 4 1 2 4 5 92 3 2476
2020 None of the above 76 9 4 2 2 4 4 92 4 3153
2019 Client contact centre 73 9 5 2 3 4 4 89 5 3749
2019 Health care practitioners 72 18 10 0 0 0 0 90 0 30
2019 Federal regulators 70 9 8 3 6 3 1 83 9 222
2019 Compliance, inspection and enforcement 69 11 6 3 4 4 3 86 7 8700
2019 Communications or public affairs 80 7 3 1 1 4 3 93 3 363
2019 Access to information and privacy 75 10 5 2 1 3 4 91 4 369
2019 Security 79 9 4 3 1 1 3 92 4 226
2019 Science and technology 68 11 8 3 3 4 4 86 6 177
2019 Library services 76 12 3 0 3 0 5 93 3 33
2019 Legal services 74 8 6 3 5 1 4 86 8 138
2019 Administration and operations 74 9 5 2 3 3 4 89 5 2464
2019 Human resources 79 8 4 1 2 2 5 93 3 1029
2019 Financial management 72 12 5 3 3 2 3 89 6 683
2019 Procurement 90 4 1 0 3 0 1 95 3 66
2019 Real property 72 8 4 1 5 6 3 89 7 159
2019 Materiel management 76 8 4 2 2 5 3 91 5 130
2019 Information management 74 10 5 2 3 4 4 90 5 317
2019 Information technology 76 9 4 2 1 3 4 92 3 2407
2019 Internal audit 70 12 5 2 2 4 5 90 5 384
2019 Evaluation 76 10 7 1 1 3 3 91 2 190
2019 Data sciences 77 10 4 2 1 4 2 93 4 234
2019 Policy 71 11 4 2 3 5 3 89 6 375
2019 Project management 76 9 5 2 2 3 3 90 4 598
2019 Other services to the public 74 9 5 2 3 4 3 90 5 2134
2019 None of the above 71 9 6 2 3 4 5 88 5 3405

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 71 8 3 1 1 3 13 93 3 6965
2022 Health care practitioners 83 7 2 0 0 2 6 97 0 40
2022 Federal regulators 72 10 3 1 2 2 9 93 4 305
2022 Compliance, inspection and enforcement 71 8 3 1 2 2 13 93 4 9690
2022 Communications or public affairs 75 9 3 1 2 1 8 93 4 475
2022 Access to information and privacy 71 9 3 1 1 3 13 95 1 570
2022 Security 73 7 3 1 2 2 12 93 4 500
2022 Science and technology 70 9 3 0 1 3 13 95 2 190
2022 Library services 83 8 2 0 2 0 5 95 3 35
2022 Legal services 66 7 7 1 1 4 13 89 3 165
2022 Administration and operations 76 7 3 1 2 2 10 94 3 2665
2022 Human resources 74 9 2 1 1 1 11 95 3 1395
2022 Financial management 77 6 4 1 2 1 9 93 3 620
2022 Procurement 82 0 1 0 2 0 15 96 3 85
2022 Real property 71 9 5 2 2 0 11 90 4 175
2022 Materiel management 77 5 7 1 2 0 7 88 4 75
2022 Information management 74 11 4 1 1 2 8 93 2 320
2022 Information technology 76 7 2 1 1 2 12 95 2 2715
2022 Internal audit 73 8 3 1 2 3 10 93 4 570
2022 Evaluation 72 8 4 1 3 2 10 91 5 275
2022 Data sciences 75 8 2 3 1 1 11 94 4 300
2022 Policy 73 6 4 2 2 1 12 92 4 370
2022 Project management 74 8 3 1 1 2 12 95 2 1060
2022 Other services to the public 71 8 4 1 2 2 12 93 3 2480
2022 None of the above 71 7 3 1 1 3 13 94 3 3300
2020 Client contact centre 70 10 5 1 1 2 9 91 3 4634
2020 Health care practitioners 78 8 3 0 3 0 8 94 3 37
2020 Federal regulators 74 9 4 2 1 2 7 92 4 213
2020 Compliance, inspection and enforcement 73 10 4 2 2 2 7 92 4 9250
2020 Communications or public affairs 79 8 4 1 1 1 6 94 2 394
2020 Access to information and privacy 73 10 4 4 2 1 6 90 6 398
2020 Security 82 7 5 0 0 0 7 95 0 262
2020 Science and technology 71 12 3 2 2 1 8 92 4 196
2020 Library services 86 7 0 0 0 3 3 100 0 27
2020 Legal services 66 16 6 3 1 2 7 90 4 136
2020 Administration and operations 76 9 4 1 1 1 6 93 3 2397
2020 Human resources 77 9 4 1 1 1 7 93 3 1161
2020 Financial management 75 12 4 1 1 2 6 94 2 611
2020 Procurement 77 12 2 0 0 1 7 97 0 81
2020 Real property 80 8 2 1 1 0 7 95 3 152
2020 Materiel management 73 10 2 3 1 3 7 93 5 86
2020 Information management 72 10 4 2 4 2 6 90 6 285
2020 Information technology 75 11 4 1 1 1 7 94 2 2413
2020 Internal audit 73 11 4 2 2 2 6 92 4 343
2020 Evaluation 66 17 6 2 1 3 5 90 3 150
2020 Data sciences 76 10 4 0 1 1 7 94 2 199
2020 Policy 76 10 4 1 1 1 8 94 2 417
2020 Project management 76 11 4 1 0 1 6 95 1 694
2020 Other services to the public 74 10 4 1 1 2 8 92 3 2477
2020 None of the above 72 11 5 2 1 3 7 91 3 3151
2019 Client contact centre 73 9 4 1 2 2 10 93 3 3744
2019 Health care practitioners 81 3 6 0 0 0 10 93 0 31
2019 Federal regulators 75 8 4 2 4 2 6 90 6 222
2019 Compliance, inspection and enforcement 75 8 4 1 2 2 8 92 3 8704
2019 Communications or public affairs 79 7 2 1 2 2 7 95 3 363
2019 Access to information and privacy 76 9 4 1 1 1 9 94 2 367
2019 Security 81 3 3 2 0 0 10 94 2 225
2019 Science and technology 78 10 2 0 2 2 7 96 2 178
2019 Library services 79 9 0 0 3 0 8 96 4 33
2019 Legal services 74 5 7 1 2 0 11 89 4 137
2019 Administration and operations 78 7 3 1 1 2 8 94 3 2471
2019 Human resources 82 5 2 1 1 1 8 96 2 1031
2019 Financial management 78 8 3 1 2 1 7 94 3 684
2019 Procurement 92 5 0 0 0 0 3 100 0 65
2019 Real property 79 8 2 2 1 3 6 95 3 160
2019 Materiel management 73 10 2 2 4 3 7 92 7 128
2019 Information management 75 8 4 2 1 2 8 93 3 319
2019 Information technology 78 7 3 1 1 2 9 95 2 2408
2019 Internal audit 74 8 3 1 1 3 10 94 2 382
2019 Evaluation 77 8 4 1 1 2 8 94 2 188
2019 Data sciences 85 5 2 0 1 1 7 97 1 234
2019 Policy 77 7 4 1 2 2 7 93 3 373
2019 Project management 80 7 3 1 1 1 7 95 1 596
2019 Other services to the public 76 7 3 1 2 2 8 93 3 2140
2019 None of the above 73 7 3 2 1 3 10 92 4 3398

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 37 32 11 9 6 3 1 73 15 6970
2022 Health care practitioners 36 37 6 6 9 3 2 78 16 40
2022 Federal regulators 37 33 8 11 9 2 1 72 20 310
2022 Compliance, inspection and enforcement 33 36 9 10 8 2 1 71 19 9690
2022 Communications or public affairs 33 41 10 9 4 2 1 76 13 475
2022 Access to information and privacy 38 30 15 7 6 4 1 71 13 570
2022 Security 37 36 9 8 6 3 1 75 15 500
2022 Science and technology 21 33 8 16 17 4 2 57 35 190
2022 Library services 25 30 13 10 9 0 13 63 22 35
2022 Legal services 34 30 11 11 10 1 2 67 22 165
2022 Administration and operations 35 33 10 10 9 2 1 70 19 2665
2022 Human resources 37 35 7 10 7 2 2 75 18 1395
2022 Financial management 35 36 9 9 8 2 1 74 17 625
2022 Procurement 36 34 11 8 4 4 3 75 14 85
2022 Real property 32 34 12 11 10 1 0 67 21 175
2022 Materiel management 35 28 13 13 10 1 0 64 23 75
2022 Information management 34 35 11 10 6 3 1 72 17 320
2022 Information technology 35 32 10 10 9 2 2 70 20 2715
2022 Internal audit 42 33 10 7 5 2 1 77 12 575
2022 Evaluation 31 33 11 11 9 3 2 67 21 275
2022 Data sciences 42 28 7 10 8 3 2 74 18 300
2022 Policy 35 34 8 8 10 3 2 72 19 370
2022 Project management 35 38 7 8 9 1 2 75 18 1060
2022 Other services to the public 35 36 10 9 6 2 1 74 16 2485
2022 None of the above 32 33 12 9 8 4 2 69 18 3300
2020 Client contact centre 34 28 14 10 7 4 2 66 19 4652
2020 Health care practitioners 30 30 24 8 8 0 0 59 17 37
2020 Federal regulators 39 30 7 9 13 1 0 70 23 212
2020 Compliance, inspection and enforcement 26 32 15 14 11 1 1 59 25 9271
2020 Communications or public affairs 38 31 10 11 5 3 1 73 17 397
2020 Access to information and privacy 32 31 15 10 7 3 3 67 17 401
2020 Security 39 27 14 15 4 1 1 67 19 260
2020 Science and technology 17 26 19 17 19 1 1 44 37 197
2020 Library services 15 32 10 27 15 0 0 47 42 27
2020 Legal services 27 31 14 16 10 0 1 59 26 136
2020 Administration and operations 32 31 13 12 9 2 2 65 21 2404
2020 Human resources 34 31 13 12 7 2 2 67 19 1166
2020 Financial management 34 30 13 12 8 0 2 66 21 614
2020 Procurement 25 34 17 11 6 2 4 63 18 81
2020 Real property 31 32 18 9 5 4 1 66 14 154
2020 Materiel management 25 23 23 14 9 1 4 51 25 86
2020 Information management 30 30 17 8 10 3 2 63 19 284
2020 Information technology 35 31 13 9 9 2 1 68 19 2417
2020 Internal audit 32 31 14 11 7 2 2 66 19 342
2020 Evaluation 29 35 12 13 6 3 1 67 20 150
2020 Data sciences 37 33 12 10 6 1 0 72 17 200
2020 Policy 34 29 14 11 9 2 2 65 20 417
2020 Project management 35 34 10 10 8 1 1 71 19 696
2020 Other services to the public 30 30 15 12 8 3 1 63 21 2480
2020 None of the above 27 29 17 12 10 3 1 59 23 3162
2019 Client contact centre 26 30 16 13 12 2 1 58 26 3768
2019 Health care practitioners 21 51 10 9 3 3 3 77 13 31
2019 Federal regulators 33 24 12 13 15 2 1 58 29 224
2019 Compliance, inspection and enforcement 25 31 14 14 14 1 1 57 29 8740
2019 Communications or public affairs 34 29 12 14 9 2 1 65 24 365
2019 Access to information and privacy 39 28 13 10 7 3 1 69 18 369
2019 Security 34 23 17 13 9 2 1 59 23 226
2019 Science and technology 17 27 20 14 19 1 2 45 34 180
2019 Library services 12 23 18 25 12 3 8 39 41 33
2019 Legal services 29 28 15 12 14 3 1 58 26 139
2019 Administration and operations 30 30 14 12 11 1 1 62 24 2478
2019 Human resources 32 33 11 13 9 1 1 66 22 1035
2019 Financial management 28 35 14 12 9 1 0 64 22 688
2019 Procurement 39 28 14 10 9 0 0 67 19 66
2019 Real property 32 23 18 15 12 1 0 55 27 161
2019 Materiel management 26 28 15 15 14 2 1 55 29 130
2019 Information management 28 30 17 11 12 1 2 59 23 320
2019 Information technology 30 29 15 12 11 2 1 60 24 2426
2019 Internal audit 26 31 15 13 10 2 2 60 25 384
2019 Evaluation 25 36 15 11 12 0 1 61 23 189
2019 Data sciences 30 30 12 13 10 4 1 63 25 234
2019 Policy 29 27 14 14 14 0 2 57 29 376
2019 Project management 32 33 13 13 8 1 1 66 21 600
2019 Other services to the public 28 29 16 12 11 2 1 60 24 2139
2019 None of the above 25 29 15 13 13 3 2 56 28 3413
2018 Client contact centre 23 30 17 15 12 2 1 55 28 3423
2018 Health care practitioners 29 36 15 7 8 0 5 68 16 39
2018 Federal regulators 25 30 11 16 16 1 1 56 33 247
2018 Compliance, inspection and enforcement 22 30 15 16 16 1 1 53 32 8716
2018 Communications or public affairs 27 34 12 15 11 1 1 62 26 351
2018 Access to information and privacy 32 28 17 12 9 1 2 62 21 324
2018 Security 29 30 15 16 6 2 2 61 23 223
2018 Science and technology 18 18 16 20 21 4 1 39 44 170
2018 Library services 18 14 15 32 21 0 0 32 53 28
2018 Legal services 21 24 30 9 14 3 0 46 23 113
2018 Administration and operations 26 32 14 13 12 1 1 59 26 2390
2018 Human resources 25 31 15 14 12 1 1 57 27 1011
2018 Financial management 28 34 13 11 12 1 0 63 24 692
2018 Procurement 29 29 16 17 7 1 1 59 24 73
2018 Real property 25 34 16 9 14 1 2 60 24 146
2018 Materiel management 29 29 18 12 11 0 1 59 23 140
2018 Information management 27 32 13 13 13 1 1 60 26 301
2018 Information technology 23 30 15 15 14 1 1 55 30 2429
2018 Internal audit 25 28 17 15 12 2 2 55 27 385
2018 Evaluation 30 28 20 8 13 1 1 59 21 194
2018 Data sciences 26 29 12 16 15 2 1 56 32 165
2018 Policy 27 27 13 17 15 1 1 55 32 347
2018 Project management 26 36 14 13 9 1 1 64 22 541
2018 Other services to the public 28 30 15 13 12 2 1 59 26 1783
2018 None of the above 22 28 19 13 14 2 2 53 28 3102

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 34 30 17 10 6 1 1 66 16 6960
2022 Health care practitioners 41 31 6 11 8 3 0 74 20 40
2022 Federal regulators 41 32 12 8 6 0 1 74 14 310
2022 Compliance, inspection and enforcement 33 37 13 10 7 0 0 70 16 9675
2022 Communications or public affairs 42 36 11 6 4 0 0 79 11 475
2022 Access to information and privacy 40 35 13 7 3 0 1 76 10 570
2022 Security 47 34 9 6 4 0 0 81 9 500
2022 Science and technology 39 34 11 8 7 0 0 74 15 190
2022 Library services 47 32 12 2 7 0 0 78 10 35
2022 Legal services 40 38 12 5 5 0 0 78 10 165
2022 Administration and operations 44 35 11 6 3 0 0 80 10 2665
2022 Human resources 46 35 9 6 3 0 0 81 9 1395
2022 Financial management 46 31 12 6 5 0 0 78 10 625
2022 Procurement 53 25 8 5 9 0 0 78 14 85
2022 Real property 36 42 12 5 4 1 0 78 10 175
2022 Materiel management 32 49 10 6 3 0 0 81 9 75
2022 Information management 41 36 15 4 4 0 1 77 8 320
2022 Information technology 46 37 9 5 3 0 0 84 8 2710
2022 Internal audit 35 36 15 10 3 0 1 72 12 570
2022 Evaluation 43 30 11 9 6 1 0 74 15 275
2022 Data sciences 46 38 8 5 3 0 0 84 8 300
2022 Policy 45 33 11 6 4 0 0 79 10 370
2022 Project management 48 37 7 6 3 0 0 85 9 1060
2022 Other services to the public 36 34 14 9 5 1 1 72 14 2485
2022 None of the above 37 34 15 8 5 0 1 72 13 3300
2020 Client contact centre 29 32 19 11 6 1 2 62 18 4634
2020 Health care practitioners 33 39 8 11 8 0 0 72 20 36
2020 Federal regulators 44 30 11 8 5 1 0 76 12 211
2020 Compliance, inspection and enforcement 28 39 15 12 5 0 0 68 17 9213
2020 Communications or public affairs 48 34 9 6 2 0 0 83 8 395
2020 Access to information and privacy 37 36 14 8 3 0 1 74 12 399
2020 Security 48 36 10 5 1 0 0 84 6 259
2020 Science and technology 27 39 15 11 7 0 0 66 18 197
2020 Library services 40 40 7 7 7 0 0 79 14 27
2020 Legal services 42 33 12 9 4 0 0 75 13 136
2020 Administration and operations 44 34 11 6 4 0 1 79 10 2381
2020 Human resources 44 36 9 8 3 0 0 80 11 1156
2020 Financial management 43 34 11 7 3 0 0 78 10 606
2020 Procurement 44 38 9 5 4 0 0 83 9 81
2020 Real property 39 41 13 4 2 0 1 81 6 153
2020 Materiel management 28 40 16 11 5 0 0 68 16 84
2020 Information management 38 39 11 6 5 1 1 78 11 285
2020 Information technology 44 38 10 5 2 0 0 83 7 2405
2020 Internal audit 30 37 18 10 3 0 1 68 14 341
2020 Evaluation 31 38 17 7 5 1 1 71 12 149
2020 Data sciences 45 37 12 4 1 0 0 83 5 197
2020 Policy 41 34 11 8 4 0 0 76 12 414
2020 Project management 51 34 8 6 2 0 0 84 8 690
2020 Other services to the public 32 38 15 10 4 1 1 71 14 2470
2020 None of the above 31 35 16 10 6 1 0 68 16 3142
2019 Client contact centre 23 34 18 15 8 0 1 58 24 3745
2019 Health care practitioners 26 47 19 6 3 0 0 72 9 32
2019 Federal regulators 32 34 13 15 6 0 0 66 21 224
2019 Compliance, inspection and enforcement 25 38 16 13 8 0 0 63 21 8689
2019 Communications or public affairs 39 38 11 7 5 0 0 77 12 366
2019 Access to information and privacy 37 33 16 8 5 0 1 71 12 368
2019 Security 49 32 10 5 4 0 0 81 9 226
2019 Science and technology 27 41 12 12 8 1 0 68 20 180
2019 Library services 25 42 15 10 8 0 0 67 18 32
2019 Legal services 37 32 16 8 6 1 0 69 15 137
2019 Administration and operations 38 36 13 8 4 0 0 74 13 2468
2019 Human resources 41 38 9 8 4 0 0 79 12 1023
2019 Financial management 35 40 11 10 5 1 0 75 15 687
2019 Procurement 40 48 5 6 2 0 0 88 8 65
2019 Real property 37 37 14 9 2 0 0 74 12 159
2019 Materiel management 35 40 11 5 7 1 2 77 12 130
2019 Information management 37 34 13 10 5 0 0 71 16 317
2019 Information technology 37 39 12 7 4 0 0 77 11 2408
2019 Internal audit 27 39 16 13 4 0 0 67 17 379
2019 Evaluation 30 39 17 10 3 0 0 69 13 189
2019 Data sciences 35 45 11 6 3 0 0 80 9 232
2019 Policy 30 39 13 11 7 0 0 69 18 371
2019 Project management 43 37 10 6 4 0 0 80 10 597
2019 Other services to the public 29 36 16 11 7 0 0 66 18 2137
2019 None of the above 27 36 17 12 7 0 0 64 19 3400
2018 Client contact centre 19 33 21 16 10 0 1 53 26 3412
2018 Health care practitioners 29 44 18 5 5 0 0 72 10 41
2018 Federal regulators 27 42 13 11 7 0 0 69 18 244
2018 Compliance, inspection and enforcement 22 37 16 15 10 0 0 59 25 8732
2018 Communications or public affairs 32 38 12 14 4 0 0 70 18 349
2018 Access to information and privacy 28 36 17 12 7 0 1 64 19 324
2018 Security 44 41 5 7 3 0 0 85 10 221
2018 Science and technology 18 40 19 11 12 0 0 59 23 169
2018 Library services 40 31 12 3 11 3 0 73 15 28
2018 Legal services 26 38 15 10 10 0 1 65 20 115
2018 Administration and operations 35 38 12 9 5 0 0 73 15 2395
2018 Human resources 34 40 13 9 4 0 0 74 13 1004
2018 Financial management 30 38 15 9 8 0 0 68 17 686
2018 Procurement 27 55 9 5 3 0 0 82 8 74
2018 Real property 33 39 12 6 10 0 0 72 16 143
2018 Materiel management 38 37 12 5 8 0 0 75 13 139
2018 Information management 27 40 15 11 6 1 0 68 17 302
2018 Information technology 32 41 13 8 5 0 0 74 13 2438
2018 Internal audit 27 33 20 11 8 0 0 60 20 383
2018 Evaluation 29 35 16 13 7 0 0 65 20 191
2018 Data sciences 32 38 14 8 7 1 0 70 15 162
2018 Policy 34 38 12 8 6 1 0 73 15 345
2018 Project management 42 38 9 6 5 0 0 81 10 539
2018 Other services to the public 28 36 15 12 9 0 0 64 21 1781
2018 None of the above 25 35 16 13 9 1 0 61 23 3111

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 30 16 8 5 0 2 71 13 6965
2022 Health care practitioners 40 31 11 8 7 3 0 74 15 40
2022 Federal regulators 39 33 14 7 6 0 1 72 14 310
2022 Compliance, inspection and enforcement 36 36 16 7 5 0 0 72 12 9685
2022 Communications or public affairs 52 29 11 5 2 0 0 82 7 475
2022 Access to information and privacy 45 33 14 5 2 1 1 79 7 570
2022 Security 50 32 9 6 2 0 0 82 8 500
2022 Science and technology 40 33 11 7 8 0 1 74 15 190
2022 Library services 53 24 15 8 0 0 0 77 8 35
2022 Legal services 40 32 15 7 5 1 1 73 12 165
2022 Administration and operations 49 32 11 5 3 0 0 81 7 2670
2022 Human resources 51 33 10 4 2 0 0 84 6 1395
2022 Financial management 48 33 10 4 5 0 0 82 8 625
2022 Procurement 53 33 8 6 0 0 0 86 6 85
2022 Real property 37 38 15 8 3 0 0 75 11 175
2022 Materiel management 42 37 18 4 0 0 0 78 4 75
2022 Information management 46 33 13 4 4 0 0 79 8 320
2022 Information technology 49 35 10 3 3 0 0 83 6 2715
2022 Internal audit 40 35 15 7 2 0 1 75 9 570
2022 Evaluation 43 34 12 6 4 0 1 78 10 275
2022 Data sciences 54 33 7 4 2 0 1 87 5 300
2022 Policy 46 36 9 4 5 0 0 82 9 370
2022 Project management 55 30 9 3 3 0 0 85 6 1060
2022 Other services to the public 40 33 15 7 4 0 1 74 11 2485
2022 None of the above 41 32 16 6 4 0 1 74 10 3300
2020 Client contact centre 31 31 20 10 5 1 2 63 16 4647
2020 Health care practitioners 37 32 11 14 6 0 0 70 19 37
2020 Federal regulators 43 28 10 10 7 1 1 73 17 210
2020 Compliance, inspection and enforcement 31 36 18 10 5 0 0 66 15 9256
2020 Communications or public affairs 51 32 8 7 2 0 0 84 9 394
2020 Access to information and privacy 40 31 15 9 2 2 0 73 12 400
2020 Security 52 31 13 3 1 0 0 83 4 260
2020 Science and technology 26 36 20 9 9 0 0 62 18 197
2020 Library services 36 46 7 3 7 0 0 83 10 27
2020 Legal services 37 29 20 6 8 0 0 66 14 134
2020 Administration and operations 48 30 13 5 3 0 0 78 9 2396
2020 Human resources 50 32 9 7 2 0 0 82 9 1164
2020 Financial management 47 33 11 5 3 0 0 81 9 609
2020 Procurement 43 31 19 4 4 0 0 74 7 81
2020 Real property 46 37 10 3 3 0 1 83 6 153
2020 Materiel management 33 35 21 6 3 0 1 69 9 85
2020 Information management 44 32 12 7 5 0 0 77 12 285
2020 Information technology 46 34 12 5 3 0 0 80 7 2414
2020 Internal audit 34 33 21 8 4 0 1 67 12 339
2020 Evaluation 34 34 16 10 4 1 1 69 14 148
2020 Data sciences 53 35 8 4 0 0 0 88 4 199
2020 Policy 40 36 12 7 5 0 0 76 12 417
2020 Project management 55 30 8 5 2 0 0 84 8 694
2020 Other services to the public 35 34 18 8 4 1 1 70 12 2475
2020 None of the above 35 33 18 8 5 1 1 69 13 3155
2019 Client contact centre 25 32 21 12 8 1 1 58 20 3759
2019 Health care practitioners 31 30 22 6 6 0 5 64 13 32
2019 Federal regulators 31 29 15 14 10 1 0 61 24 225
2019 Compliance, inspection and enforcement 27 35 19 11 8 0 0 62 19 8728
2019 Communications or public affairs 44 32 12 6 4 0 1 77 10 366
2019 Access to information and privacy 36 36 16 7 3 0 1 73 11 367
2019 Security 49 33 8 5 4 0 0 82 9 227
2019 Science and technology 25 35 19 12 8 0 1 61 21 180
2019 Library services 28 41 16 15 0 0 0 69 15 31
2019 Legal services 35 32 17 6 10 1 0 67 15 139
2019 Administration and operations 43 32 14 7 4 0 0 75 11 2473
2019 Human resources 47 32 11 6 3 0 0 79 10 1032
2019 Financial management 38 35 14 8 4 0 0 74 12 686
2019 Procurement 44 40 6 6 4 0 0 84 10 66
2019 Real property 42 35 14 7 3 0 0 76 10 160
2019 Materiel management 38 35 14 7 4 0 1 74 12 131
2019 Information management 38 31 18 7 6 1 0 69 13 317
2019 Information technology 39 35 15 6 4 0 0 75 10 2419
2019 Internal audit 28 37 21 9 4 1 0 65 14 382
2019 Evaluation 32 31 21 13 3 0 0 63 17 190
2019 Data sciences 50 30 13 4 3 0 0 80 7 233
2019 Policy 35 35 15 8 8 0 0 70 16 376
2019 Project management 49 30 10 8 4 0 0 79 11 599
2019 Other services to the public 33 32 19 9 7 0 1 65 15 2142
2019 None of the above 31 33 19 10 7 0 0 64 16 3410
2018 Client contact centre 22 32 21 14 10 0 1 55 24 3408
2018 Health care practitioners 38 35 17 10 0 0 0 73 10 41
2018 Federal regulators 30 34 18 10 7 0 1 64 17 242
2018 Compliance, inspection and enforcement 24 34 20 13 9 0 0 58 22 8708
2018 Communications or public affairs 36 35 12 12 5 0 0 71 17 346
2018 Access to information and privacy 29 38 15 10 8 0 1 68 17 323
2018 Security 42 43 8 4 3 0 0 85 7 221
2018 Science and technology 26 29 19 11 15 1 1 55 26 170
2018 Library services 44 30 8 8 11 0 0 74 18 27
2018 Legal services 31 39 15 7 7 0 1 71 14 115
2018 Administration and operations 40 34 14 7 5 0 0 74 12 2394
2018 Human resources 40 37 11 8 4 0 0 77 11 1004
2018 Financial management 36 35 16 8 6 0 0 71 13 689
2018 Procurement 34 44 15 4 3 0 0 78 7 74
2018 Real property 34 36 11 11 8 0 0 70 19 142
2018 Materiel management 42 30 16 5 6 0 1 72 12 140
2018 Information management 33 38 13 10 6 1 0 71 16 301
2018 Information technology 34 39 14 8 4 0 0 73 13 2426
2018 Internal audit 30 31 21 9 8 0 1 61 17 381
2018 Evaluation 33 26 19 13 7 0 0 60 21 191
2018 Data sciences 43 29 14 10 4 1 0 72 14 162
2018 Policy 34 36 14 8 7 1 0 70 15 344
2018 Project management 47 32 11 6 4 0 0 80 10 534
2018 Other services to the public 31 34 18 10 7 0 0 65 17 1776
2018 None of the above 29 34 19 10 8 0 0 63 18 3099

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 54 33 8 4 2 0 0 87 5 6970
2022 Health care practitioners 56 34 4 4 2 0 0 89 6 40
2022 Federal regulators 47 32 12 6 3 0 0 79 9 310
2022 Compliance, inspection and enforcement 41 39 11 6 3 0 0 80 9 9685
2022 Communications or public affairs 50 36 6 5 3 0 0 86 8 475
2022 Access to information and privacy 52 35 8 3 2 0 0 87 4 570
2022 Security 52 34 8 4 2 0 0 86 6 500
2022 Science and technology 43 34 13 7 1 0 1 78 9 190
2022 Library services 65 28 4 0 2 0 0 93 2 35
2022 Legal services 42 40 8 7 2 1 0 83 9 165
2022 Administration and operations 50 35 9 4 2 0 0 85 5 2670
2022 Human resources 54 34 6 4 2 0 0 88 6 1395
2022 Financial management 52 33 7 5 3 0 0 85 8 625
2022 Procurement 57 29 9 2 3 0 0 86 5 85
2022 Real property 42 38 11 6 4 0 0 80 9 175
2022 Materiel management 38 42 10 8 2 0 0 80 10 75
2022 Information management 44 37 12 5 1 0 0 81 7 320
2022 Information technology 51 35 9 3 2 0 0 86 5 2710
2022 Internal audit 45 42 8 4 1 0 0 87 5 575
2022 Evaluation 52 34 8 5 1 0 0 86 6 275
2022 Data sciences 50 38 7 3 2 0 0 88 5 295
2022 Policy 49 37 8 3 2 0 0 87 5 370
2022 Project management 50 34 8 5 3 0 0 84 8 1060
2022 Other services to the public 48 36 9 4 2 0 0 85 6 2480
2022 None of the above 45 36 11 5 3 0 1 81 8 3300
2020 Client contact centre 43 40 9 5 2 0 0 84 7 4609
2020 Health care practitioners 43 40 6 9 3 0 0 83 11 36
2020 Federal regulators 42 34 15 6 3 1 0 76 9 205
2020 Compliance, inspection and enforcement 34 44 12 7 3 0 0 78 10 9165
2020 Communications or public affairs 48 39 6 4 1 0 0 88 6 396
2020 Access to information and privacy 42 41 9 6 2 0 0 84 7 395
2020 Security 51 35 7 4 1 0 1 87 6 257
2020 Science and technology 30 47 13 7 3 0 0 78 10 195
2020 Library services 51 45 0 4 0 0 0 96 4 26
2020 Legal services 35 43 11 9 2 0 0 79 11 135
2020 Administration and operations 48 36 9 5 2 0 0 84 7 2374
2020 Human resources 48 37 7 5 2 0 0 86 7 1146
2020 Financial management 44 41 9 5 1 0 0 85 6 603
2020 Procurement 44 44 8 5 0 0 0 87 5 80
2020 Real property 44 38 9 6 2 0 1 83 8 152
2020 Materiel management 41 37 15 7 1 0 0 78 8 85
2020 Information management 43 40 10 2 4 0 0 84 6 281
2020 Information technology 46 38 10 4 1 0 0 85 6 2404
2020 Internal audit 39 45 10 4 1 0 0 85 5 334
2020 Evaluation 38 40 14 7 1 0 0 79 7 150
2020 Data sciences 41 44 6 5 1 1 0 87 7 199
2020 Policy 41 41 8 6 4 0 0 82 10 413
2020 Project management 47 37 9 4 2 0 1 85 6 692
2020 Other services to the public 42 41 9 6 2 0 0 84 7 2464
2020 None of the above 38 39 13 6 3 0 0 78 9 3118
2019 Client contact centre 34 43 12 7 3 0 0 78 10 3713
2019 Health care practitioners 34 46 10 6 3 0 0 81 10 31
2019 Federal regulators 36 38 12 9 4 0 0 75 13 224
2019 Compliance, inspection and enforcement 30 44 13 9 4 0 0 74 13 8609
2019 Communications or public affairs 40 39 11 6 3 0 1 80 9 362
2019 Access to information and privacy 45 38 7 8 2 0 0 83 10 360
2019 Security 53 33 7 4 2 0 0 86 7 221
2019 Science and technology 33 44 13 8 1 0 1 77 10 180
2019 Library services 38 25 15 9 8 0 5 67 17 33
2019 Legal services 36 36 10 11 6 1 0 73 17 135
2019 Administration and operations 43 38 10 6 3 0 0 81 9 2440
2019 Human resources 46 36 9 6 3 0 0 82 9 1020
2019 Financial management 40 42 9 7 2 0 0 83 8 675
2019 Procurement 52 35 8 3 2 0 0 87 5 63
2019 Real property 43 40 9 5 4 0 0 83 9 157
2019 Materiel management 44 38 6 7 4 0 2 83 11 129
2019 Information management 37 39 14 7 2 0 1 77 9 313
2019 Information technology 41 39 11 5 3 0 0 80 8 2391
2019 Internal audit 33 45 15 4 2 0 0 79 6 377
2019 Evaluation 34 45 15 6 1 0 0 79 7 186
2019 Data sciences 40 41 11 5 2 0 1 82 7 230
2019 Policy 33 43 12 8 4 0 1 76 12 365
2019 Project management 43 34 12 8 2 0 0 78 10 587
2019 Other services to the public 39 38 12 8 3 0 0 77 11 2112
2019 None of the above 34 41 14 7 3 0 0 75 11 3364
2018 Client contact centre 30 42 14 10 5 0 0 72 14 3410
2018 Health care practitioners 39 38 10 8 3 3 0 79 10 41
2018 Federal regulators 30 39 16 6 7 0 1 70 14 245
2018 Compliance, inspection and enforcement 26 39 17 11 6 0 0 65 17 8718
2018 Communications or public affairs 32 43 11 10 4 1 0 75 14 350
2018 Access to information and privacy 34 38 13 11 5 0 0 71 15 324
2018 Security 45 39 6 7 2 0 0 85 10 222
2018 Science and technology 23 44 19 9 6 0 0 66 15 170
2018 Library services 49 26 7 11 7 0 0 75 18 28
2018 Legal services 35 37 15 6 6 1 0 73 12 114
2018 Administration and operations 39 36 13 8 4 0 0 75 11 2401
2018 Human resources 37 39 11 9 4 0 0 76 13 1007
2018 Financial management 37 37 14 7 5 0 0 74 12 688
2018 Procurement 42 42 11 4 1 0 0 84 5 75
2018 Real property 39 36 12 7 5 0 1 76 13 143
2018 Materiel management 45 30 15 4 6 0 0 75 9 139
2018 Information management 32 41 12 8 5 1 0 74 14 300
2018 Information technology 35 40 14 7 4 0 0 75 11 2435
2018 Internal audit 32 41 15 6 5 0 1 74 11 382
2018 Evaluation 34 38 14 9 4 0 1 73 13 191
2018 Data sciences 36 35 13 9 5 1 1 72 14 163
2018 Policy 37 35 13 9 6 0 1 73 15 342
2018 Project management 41 37 9 10 2 0 0 78 12 536
2018 Other services to the public 35 36 14 9 6 0 0 71 15 1781
2018 None of the above 31 36 17 9 6 0 0 67 15 3109

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 31 30 18 7 4 9 2 68 11 6970
2022 Health care practitioners 39 34 6 13 2 6 0 77 16 40
2022 Federal regulators 31 30 19 9 6 4 1 64 16 310
2022 Compliance, inspection and enforcement 25 36 18 9 5 6 1 65 16 9690
2022 Communications or public affairs 32 41 16 5 2 3 0 75 8 475
2022 Access to information and privacy 34 35 18 5 2 6 1 74 7 570
2022 Security 36 36 14 7 3 3 1 76 10 500
2022 Science and technology 22 34 18 12 9 6 0 59 22 190
2022 Library services 44 37 10 5 4 0 0 80 9 35
2022 Legal services 24 36 18 9 6 6 1 64 17 165
2022 Administration and operations 32 39 15 6 3 4 0 74 10 2670
2022 Human resources 33 43 13 6 2 3 0 78 8 1395
2022 Financial management 34 35 18 7 4 2 1 71 11 625
2022 Procurement 40 38 9 7 2 3 2 82 9 85
2022 Real property 30 40 15 10 2 2 0 72 12 175
2022 Materiel management 27 36 16 11 2 8 0 69 14 75
2022 Information management 30 42 17 4 4 2 1 74 9 320
2022 Information technology 34 37 15 6 3 4 0 75 9 2710
2022 Internal audit 28 38 18 6 3 6 1 71 9 575
2022 Evaluation 29 37 18 9 4 3 1 68 13 275
2022 Data sciences 38 37 11 7 2 4 0 79 10 300
2022 Policy 27 39 16 8 4 4 2 71 13 370
2022 Project management 35 40 13 7 3 2 0 77 10 1060
2022 Other services to the public 30 35 17 7 4 6 1 69 13 2480
2022 None of the above 28 33 18 8 5 7 2 67 13 3300
2020 Client contact centre 25 36 20 8 3 7 1 67 12 4641
2020 Health care practitioners 32 44 8 8 6 0 3 77 14 37
2020 Federal regulators 33 35 13 13 2 4 0 71 16 213
2020 Compliance, inspection and enforcement 20 40 20 10 4 5 0 63 15 9258
2020 Communications or public affairs 29 46 14 6 1 4 0 78 7 397
2020 Access to information and privacy 26 37 19 8 3 5 2 68 12 400
2020 Security 33 44 14 4 1 3 0 80 5 261
2020 Science and technology 18 39 20 11 9 4 0 59 21 195
2020 Library services 16 47 22 7 8 0 0 63 15 27
2020 Legal services 24 38 22 7 5 4 1 64 12 136
2020 Administration and operations 34 40 15 6 2 3 0 77 8 2397
2020 Human resources 33 44 13 6 1 3 0 79 7 1161
2020 Financial management 34 41 14 5 3 3 1 77 8 611
2020 Procurement 34 45 15 2 1 2 0 81 4 81
2020 Real property 27 49 13 5 2 3 0 79 7 154
2020 Materiel management 27 39 19 7 3 6 0 70 11 86
2020 Information management 26 43 18 3 4 4 1 73 7 285
2020 Information technology 31 43 13 6 2 4 1 78 8 2412
2020 Internal audit 24 40 21 6 2 7 1 68 9 342
2020 Evaluation 20 45 18 8 5 4 0 67 14 149
2020 Data sciences 33 43 11 6 1 5 0 81 8 199
2020 Policy 31 41 13 9 3 3 0 74 13 417
2020 Project management 34 42 14 5 2 2 0 78 8 696
2020 Other services to the public 26 39 19 8 3 5 1 69 11 2474
2020 None of the above 25 38 20 8 4 5 1 67 12 3156
2019 Client contact centre 20 35 23 10 5 5 1 59 16 3750
2019 Health care practitioners 35 43 15 0 3 3 0 81 3 31
2019 Federal regulators 28 32 19 10 6 5 0 63 17 225
2019 Compliance, inspection and enforcement 17 38 21 12 6 5 0 58 19 8732
2019 Communications or public affairs 24 44 16 9 2 4 0 71 12 365
2019 Access to information and privacy 26 38 22 6 2 4 1 68 9 369
2019 Security 32 41 16 7 2 2 0 75 9 224
2019 Science and technology 20 34 22 15 6 4 0 56 22 180
2019 Library services 23 44 27 0 6 0 0 67 6 33
2019 Legal services 24 36 18 12 7 3 0 62 20 139
2019 Administration and operations 28 41 17 7 3 3 1 71 11 2476
2019 Human resources 29 46 13 6 2 2 1 78 8 1034
2019 Financial management 26 42 17 8 4 3 0 71 12 687
2019 Procurement 27 47 18 3 3 1 0 76 6 66
2019 Real property 28 45 12 9 2 3 0 76 11 161
2019 Materiel management 28 45 14 7 3 1 1 75 10 131
2019 Information management 22 43 18 11 3 2 0 67 14 320
2019 Information technology 27 40 18 7 3 4 1 71 11 2421
2019 Internal audit 19 38 27 8 3 5 1 61 11 384
2019 Evaluation 19 36 24 11 4 7 0 59 15 189
2019 Data sciences 24 47 16 6 2 4 0 75 8 234
2019 Policy 19 45 19 8 4 5 0 68 13 373
2019 Project management 29 42 15 7 3 3 0 74 11 597
2019 Other services to the public 21 38 21 9 4 6 1 63 15 2140
2019 None of the above 21 36 21 10 6 5 1 60 17 3411
2018 Client contact centre 19 31 25 12 7 5 1 53 20 3434
2018 Health care practitioners 21 44 20 10 3 3 0 66 13 39
2018 Federal regulators 17 36 25 13 6 2 0 54 20 246
2018 Compliance, inspection and enforcement 17 32 25 13 9 4 0 51 23 8727
2018 Communications or public affairs 24 39 19 10 4 5 0 66 15 353
2018 Access to information and privacy 26 33 23 7 7 3 0 61 15 324
2018 Security 35 42 12 6 2 2 0 80 8 223
2018 Science and technology 16 33 21 16 9 5 0 51 26 169
2018 Library services 32 28 22 7 10 0 0 60 18 28
2018 Legal services 15 43 21 10 8 4 0 60 18 114
2018 Administration and operations 27 38 19 8 5 3 0 67 13 2397
2018 Human resources 27 40 19 7 3 2 0 69 11 1014
2018 Financial management 26 38 20 7 6 4 0 66 13 695
2018 Procurement 23 40 26 4 3 4 0 66 7 74
2018 Real property 22 42 21 3 8 4 0 66 11 146
2018 Materiel management 33 38 15 7 4 2 1 73 12 139
2018 Information management 21 40 24 7 6 1 0 62 14 302
2018 Information technology 23 38 23 8 4 3 0 64 13 2436
2018 Internal audit 22 32 26 11 5 3 1 56 17 385
2018 Evaluation 25 33 22 12 6 2 0 59 18 194
2018 Data sciences 26 40 19 7 5 4 0 68 13 165
2018 Policy 25 37 18 13 5 2 0 63 19 350
2018 Project management 29 41 15 9 3 1 0 72 12 542
2018 Other services to the public 23 33 22 10 7 5 0 59 18 1782
2018 None of the above 20 32 24 11 7 5 1 56 19 3103

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 59 28 6 3 2 0 0 88 6 6970
2022 Health care practitioners 58 33 2 5 2 0 0 91 7 40
2022 Federal regulators 57 27 8 4 2 0 1 85 6 310
2022 Compliance, inspection and enforcement 55 30 7 5 3 0 0 85 8 9690
2022 Communications or public affairs 57 28 5 6 4 0 0 85 11 475
2022 Access to information and privacy 64 26 6 2 1 0 0 90 3 570
2022 Security 56 29 6 4 3 0 1 87 7 500
2022 Science and technology 57 23 11 5 2 0 1 82 8 190
2022 Library services 80 13 2 2 2 0 0 93 5 35
2022 Legal services 55 31 6 5 2 0 0 87 7 165
2022 Administration and operations 59 27 6 4 3 0 0 86 7 2665
2022 Human resources 59 26 7 5 3 0 0 85 8 1395
2022 Financial management 64 24 5 4 3 0 0 88 7 625
2022 Procurement 57 25 2 5 10 0 0 82 16 85
2022 Real property 55 28 9 3 4 1 0 84 7 175
2022 Materiel management 43 42 6 4 3 0 1 87 7 75
2022 Information management 54 31 8 5 1 0 1 85 6 320
2022 Information technology 59 27 7 3 3 0 0 87 6 2715
2022 Internal audit 57 31 6 3 3 0 0 88 6 570
2022 Evaluation 60 28 6 3 3 0 0 89 6 275
2022 Data sciences 66 24 6 2 2 0 0 90 4 300
2022 Policy 57 28 5 6 4 1 0 86 10 370
2022 Project management 57 27 6 5 4 0 0 85 9 1060
2022 Other services to the public 60 28 6 3 2 0 0 88 6 2480
2022 None of the above 57 28 7 4 3 0 1 85 7 3300
2020 Client contact centre 49 32 10 5 2 1 1 82 8 4652
2020 Health care practitioners 43 45 0 9 3 0 0 89 11 36
2020 Federal regulators 55 25 12 5 2 0 0 80 7 212
2020 Compliance, inspection and enforcement 50 33 9 5 2 0 0 84 7 9237
2020 Communications or public affairs 55 29 6 7 2 0 0 84 10 395
2020 Access to information and privacy 52 31 8 5 2 0 2 84 8 400
2020 Security 58 29 6 4 2 0 1 88 6 262
2020 Science and technology 48 31 12 6 2 1 0 80 8 197
2020 Library services 36 57 7 0 0 0 0 93 0 27
2020 Legal services 51 28 11 6 3 1 0 80 9 136
2020 Administration and operations 55 30 7 5 2 0 0 86 7 2394
2020 Human resources 60 27 6 5 3 0 0 87 7 1164
2020 Financial management 56 28 7 6 2 0 0 84 8 610
2020 Procurement 57 35 5 1 1 0 0 92 3 80
2020 Real property 58 28 8 6 0 0 0 86 6 154
2020 Materiel management 49 29 12 6 2 0 2 79 8 85
2020 Information management 56 26 12 4 3 0 0 81 7 286
2020 Information technology 54 31 8 5 2 0 0 85 7 2410
2020 Internal audit 51 35 8 4 1 0 1 87 5 340
2020 Evaluation 54 30 8 2 4 1 1 85 6 150
2020 Data sciences 56 31 7 6 0 0 0 87 6 200
2020 Policy 55 30 5 7 3 0 0 85 10 417
2020 Project management 58 28 5 6 2 0 0 86 9 693
2020 Other services to the public 53 31 9 5 2 1 0 84 7 2470
2020 None of the above 49 32 9 5 3 0 1 82 9 3157
2019 Client contact centre 42 34 11 8 4 0 1 77 12 3750
2019 Health care practitioners 36 40 20 0 3 0 0 77 3 32
2019 Federal regulators 51 33 5 4 6 0 1 84 11 223
2019 Compliance, inspection and enforcement 49 34 9 6 3 0 0 83 9 8711
2019 Communications or public affairs 53 31 8 6 3 0 0 84 8 364
2019 Access to information and privacy 55 29 9 5 2 0 1 85 7 368
2019 Security 62 28 3 3 3 0 0 91 6 226
2019 Science and technology 51 34 10 3 1 0 0 86 4 180
2019 Library services 52 23 5 3 11 5 0 79 15 33
2019 Legal services 52 28 7 7 5 1 0 81 13 138
2019 Administration and operations 54 30 7 5 3 0 0 85 8 2472
2019 Human resources 60 28 5 5 2 0 0 88 8 1028
2019 Financial management 52 31 8 6 3 0 0 84 9 685
2019 Procurement 59 26 11 1 3 0 0 84 4 66
2019 Real property 58 25 9 6 3 0 0 83 8 160
2019 Materiel management 53 28 7 7 3 0 1 82 10 130
2019 Information management 47 32 10 8 3 0 0 79 11 320
2019 Information technology 52 31 9 6 3 0 0 83 8 2421
2019 Internal audit 54 31 8 4 2 0 1 87 6 383
2019 Evaluation 47 31 15 5 2 0 0 78 7 190
2019 Data sciences 52 33 9 4 2 0 0 85 6 234
2019 Policy 51 30 7 8 3 1 0 82 11 374
2019 Project management 57 31 4 5 2 0 0 88 8 600
2019 Other services to the public 50 31 9 6 3 0 0 82 9 2139
2019 None of the above 47 32 10 6 4 0 1 80 10 3407
2018 Client contact centre 41 36 11 7 5 0 0 77 12 3427
2018 Health care practitioners 53 33 7 5 3 0 0 86 8 41
2018 Federal regulators 50 33 9 4 3 0 0 84 7 247
2018 Compliance, inspection and enforcement 45 35 9 7 3 0 0 81 10 8742
2018 Communications or public affairs 49 35 7 6 2 1 0 84 8 350
2018 Access to information and privacy 48 32 7 6 5 0 1 81 11 323
2018 Security 62 29 4 4 2 0 0 91 5 225
2018 Science and technology 50 32 9 5 3 0 0 82 9 170
2018 Library services 60 11 8 11 10 0 0 71 21 28
2018 Legal services 53 24 12 7 3 1 1 78 10 115
2018 Administration and operations 50 33 8 5 3 0 1 84 8 2400
2018 Human resources 54 31 6 7 3 0 0 85 9 1009
2018 Financial management 50 29 10 6 5 0 0 79 10 693
2018 Procurement 64 25 7 1 1 0 1 91 3 75
2018 Real property 58 27 6 5 4 0 0 86 9 146
2018 Materiel management 48 33 7 6 5 0 0 82 11 141
2018 Information management 49 33 9 7 2 0 0 82 9 301
2018 Information technology 48 34 9 5 3 0 1 83 9 2439
2018 Internal audit 48 34 12 3 3 0 1 82 6 386
2018 Evaluation 51 36 8 2 2 1 0 87 4 194
2018 Data sciences 60 25 5 4 6 0 1 85 10 163
2018 Policy 48 31 9 8 3 0 0 80 11 345
2018 Project management 52 30 9 5 4 0 0 82 9 538
2018 Other services to the public 45 34 10 7 3 0 0 80 10 1786
2018 None of the above 44 34 12 6 4 0 1 79 10 3111

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 62 24 7 2 1 0 3 89 4 6975
2022 Health care practitioners 71 23 6 0 0 0 0 94 0 40
2022 Federal regulators 46 32 14 4 2 0 2 79 6 310
2022 Compliance, inspection and enforcement 44 33 14 5 2 1 1 78 7 9700
2022 Communications or public affairs 47 29 16 6 2 0 0 76 8 475
2022 Access to information and privacy 49 34 10 3 3 0 1 84 6 570
2022 Security 43 31 14 5 5 0 2 76 10 500
2022 Science and technology 53 31 10 3 3 0 0 84 6 190
2022 Library services 56 30 5 4 2 0 2 88 7 35
2022 Legal services 51 26 14 5 2 0 1 79 7 165
2022 Administration and operations 48 31 11 6 3 0 0 79 9 2670
2022 Human resources 37 33 17 9 4 0 0 70 13 1395
2022 Financial management 47 33 14 4 1 0 0 81 5 625
2022 Procurement 44 35 14 5 1 1 0 80 6 85
2022 Real property 46 35 12 4 2 1 0 81 6 175
2022 Materiel management 56 25 12 1 4 0 2 82 6 75
2022 Information management 54 31 7 4 2 0 2 86 7 320
2022 Information technology 55 30 9 4 2 0 0 85 6 2715
2022 Internal audit 50 37 10 2 1 0 0 87 3 575
2022 Evaluation 52 30 12 3 1 1 1 83 4 275
2022 Data sciences 53 34 8 3 3 0 0 87 5 300
2022 Policy 47 28 14 6 3 1 1 76 9 370
2022 Project management 43 32 16 6 3 0 0 75 9 1060
2022 Other services to the public 50 30 13 4 1 0 2 81 6 2485
2022 None of the above 49 31 12 4 2 1 2 81 6 3305
2020 Client contact centre 57 27 8 2 1 1 3 88 4 4622
2020 Health care practitioners 52 33 11 3 0 0 0 86 3 36
2020 Federal regulators 51 29 14 3 2 0 0 81 5 210
2020 Compliance, inspection and enforcement 44 35 14 4 2 0 1 79 6 9188
2020 Communications or public affairs 39 33 18 6 3 0 0 72 10 394
2020 Access to information and privacy 47 30 12 5 3 1 3 79 8 399
2020 Security 45 35 13 3 3 0 0 81 6 257
2020 Science and technology 45 35 16 2 0 0 0 81 3 195
2020 Library services 41 41 18 0 0 0 0 82 0 26
2020 Legal services 47 24 14 11 4 0 1 72 14 134
2020 Administration and operations 48 31 13 5 3 0 0 79 8 2380
2020 Human resources 37 34 16 8 5 0 1 72 13 1159
2020 Financial management 47 34 14 4 2 0 0 81 5 609
2020 Procurement 33 47 13 5 1 0 1 81 6 81
2020 Real property 42 32 18 4 2 1 1 75 6 153
2020 Materiel management 62 25 12 1 0 0 0 87 1 86
2020 Information management 49 32 10 4 3 0 1 83 7 282
2020 Information technology 43 36 13 6 3 0 0 79 8 2401
2020 Internal audit 47 38 12 1 1 0 0 85 2 334
2020 Evaluation 53 30 12 2 1 2 0 85 3 149
2020 Data sciences 43 34 12 7 3 1 1 78 10 198
2020 Policy 45 30 15 6 3 0 0 76 9 415
2020 Project management 38 33 18 7 4 0 0 71 11 694
2020 Other services to the public 52 30 12 3 1 1 1 84 4 2462
2020 None of the above 48 31 13 4 2 1 1 81 6 3133
2019 Client contact centre 54 27 11 3 1 0 3 84 5 3749
2019 Health care practitioners 46 29 17 3 0 0 5 79 3 31
2019 Federal regulators 48 31 14 5 2 0 0 79 7 221
2019 Compliance, inspection and enforcement 40 34 17 5 3 0 1 75 8 8661
2019 Communications or public affairs 45 35 13 5 2 0 0 80 7 366
2019 Access to information and privacy 52 28 14 4 2 0 0 81 5 366
2019 Security 48 37 10 3 1 0 1 86 4 227
2019 Science and technology 48 35 13 4 0 0 0 83 4 179
2019 Library services 33 36 18 10 0 0 3 72 10 32
2019 Legal services 36 31 16 7 7 1 1 69 14 138
2019 Administration and operations 47 32 14 5 2 0 0 79 7 2465
2019 Human resources 38 31 19 8 4 0 0 70 12 1027
2019 Financial management 45 36 14 4 1 0 0 81 5 683
2019 Procurement 52 28 15 4 0 0 0 80 4 66
2019 Real property 46 27 16 6 4 1 1 74 10 159
2019 Materiel management 58 31 6 2 1 1 1 91 3 129
2019 Information management 47 32 13 4 2 1 1 81 6 317
2019 Information technology 49 33 12 5 2 0 0 82 6 2416
2019 Internal audit 53 32 10 3 0 0 0 87 4 382
2019 Evaluation 44 38 12 4 2 1 0 82 6 189
2019 Data sciences 55 30 11 2 2 0 0 85 4 235
2019 Policy 44 35 15 6 1 0 0 78 7 374
2019 Project management 41 33 17 5 3 0 1 75 8 596
2019 Other services to the public 47 31 14 4 2 0 1 80 6 2123
2019 None of the above 46 31 15 4 2 0 1 79 7 3373
2018 Client contact centre 53 28 10 4 2 0 3 84 6 3438
2018 Health care practitioners 52 32 11 5 0 0 0 83 5 41
2018 Federal regulators 46 30 14 7 2 0 1 77 9 246
2018 Compliance, inspection and enforcement 38 34 18 6 3 0 1 73 9 8783
2018 Communications or public affairs 37 37 14 6 5 0 1 75 10 353
2018 Access to information and privacy 45 28 14 7 5 0 0 74 11 325
2018 Security 51 34 8 5 1 0 0 86 6 225
2018 Science and technology 43 35 14 5 3 0 0 78 8 170
2018 Library services 26 44 17 7 3 0 3 72 11 28
2018 Legal services 40 31 16 8 4 0 1 72 12 115
2018 Administration and operations 46 31 15 6 3 0 0 77 8 2411
2018 Human resources 33 31 19 11 4 0 1 65 15 1014
2018 Financial management 43 34 13 6 2 0 0 78 9 692
2018 Procurement 51 36 9 3 1 0 0 87 4 75
2018 Real property 45 29 13 7 3 0 2 76 11 146
2018 Materiel management 63 23 10 3 1 0 1 86 4 141
2018 Information management 50 32 11 5 1 0 1 83 6 301
2018 Information technology 46 35 13 4 2 0 0 81 6 2446
2018 Internal audit 52 32 10 4 1 1 1 85 5 384
2018 Evaluation 45 33 16 6 1 0 0 78 6 193
2018 Data sciences 55 31 12 1 1 0 0 86 3 164
2018 Policy 48 28 17 4 3 0 1 77 6 344
2018 Project management 41 32 17 5 4 0 0 73 9 539
2018 Other services to the public 45 30 15 6 2 0 1 77 8 1795
2018 None of the above 45 32 15 6 2 0 1 77 8 3123

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 57 16 7 3 2 5 11 86 6 6970
2022 Health care practitioners 81 10 0 0 2 0 7 97 3 40
2022 Federal regulators 71 19 2 2 2 2 3 94 3 310
2022 Compliance, inspection and enforcement 70 19 4 1 1 2 2 93 3 9695
2022 Communications or public affairs 70 18 4 2 1 2 3 93 3 475
2022 Access to information and privacy 73 16 4 1 1 2 2 93 2 570
2022 Security 71 17 5 2 1 2 2 92 3 500
2022 Science and technology 66 25 2 2 1 3 2 95 3 190
2022 Library services 85 8 0 0 0 3 5 100 0 35
2022 Legal services 68 22 4 1 1 2 2 94 2 165
2022 Administration and operations 70 19 5 2 1 2 2 92 3 2670
2022 Human resources 73 19 3 2 1 2 1 94 3 1395
2022 Financial management 75 16 4 1 1 2 1 94 2 625
2022 Procurement 77 17 2 0 1 1 1 97 1 85
2022 Real property 68 23 3 1 3 0 1 93 4 175
2022 Materiel management 44 20 19 0 3 1 12 74 4 75
2022 Information management 70 18 5 3 1 2 2 90 4 320
2022 Information technology 70 19 4 1 1 3 1 94 2 2715
2022 Internal audit 73 21 3 1 0 1 1 96 1 575
2022 Evaluation 72 17 3 1 2 3 3 94 2 275
2022 Data sciences 76 17 3 1 0 1 1 95 2 300
2022 Policy 73 17 3 1 2 2 2 94 3 370
2022 Project management 72 19 3 2 1 1 2 93 3 1060
2022 Other services to the public 71 18 4 1 1 2 3 93 3 2485
2022 None of the above 68 17 5 2 1 3 4 92 3 3305

Mobility and retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Client contact centre 46 31 23 6975
2022 Health care practitioners 16 51 33 40
2022 Federal regulators 39 34 27 310
2022 Compliance, inspection and enforcement 37 35 28 9700
2022 Communications or public affairs 35 34 31 475
2022 Access to information and privacy 30 40 30 570
2022 Security 36 34 29 500
2022 Science and technology 25 40 34 190
2022 Library services 31 49 20 35
2022 Legal services 32 41 26 165
2022 Administration and operations 41 32 27 2670
2022 Human resources 39 33 28 1395
2022 Financial management 36 35 29 625
2022 Procurement 32 35 33 85
2022 Real property 38 32 30 175
2022 Materiel management 27 39 34 75
2022 Information management 33 35 32 320
2022 Information technology 30 41 29 2715
2022 Internal audit 38 39 23 575
2022 Evaluation 40 34 26 275
2022 Data sciences 37 35 28 300
2022 Policy 35 35 30 370
2022 Project management 43 29 28 1060
2022 Other services to the public 35 37 28 2485
2022 None of the above 32 40 28 3305
2020 Client contact centre 20 44 36 4669
2020 Health care practitioners 14 54 32 37
2020 Federal regulators 22 44 34 213
2020 Compliance, inspection and enforcement 19 47 34 9285
2020 Communications or public affairs 27 42 31 397
2020 Access to information and privacy 16 44 40 400
2020 Security 19 42 39 262
2020 Science and technology 18 50 32 197
2020 Library services 15 55 30 27
2020 Legal services 18 40 41 136
2020 Administration and operations 24 41 35 2402
2020 Human resources 24 42 34 1168
2020 Financial management 23 42 35 614
2020 Procurement 10 51 40 81
2020 Real property 20 44 36 154
2020 Materiel management 21 42 37 86
2020 Information management 27 42 31 286
2020 Information technology 18 48 34 2424
2020 Internal audit 21 51 28 343
2020 Evaluation 21 42 37 150
2020 Data sciences 23 44 33 200
2020 Policy 28 40 32 419
2020 Project management 28 37 35 697
2020 Other services to the public 18 45 37 2486
2020 None of the above 18 50 32 3168
2019 Client contact centre 28 35 37 3773
2019 Health care practitioners 31 42 28 32
2019 Federal regulators 21 45 34 225
2019 Compliance, inspection and enforcement 21 44 35 8748
2019 Communications or public affairs 26 31 43 367
2019 Access to information and privacy 22 42 36 371
2019 Security 27 37 36 225
2019 Science and technology 18 51 31 181
2019 Library services 14 64 23 33
2019 Legal services 26 48 26 139
2019 Administration and operations 28 36 36 2486
2019 Human resources 28 37 35 1036
2019 Financial management 24 43 32 689
2019 Procurement 19 42 39 66
2019 Real property 24 36 40 161
2019 Materiel management 28 35 37 131
2019 Information management 27 39 34 319
2019 Information technology 21 44 35 2431
2019 Internal audit 24 42 34 385
2019 Evaluation 24 36 40 190
2019 Data sciences 31 32 37 234
2019 Policy 30 30 40 377
2019 Project management 34 29 37 600
2019 Other services to the public 20 41 39 2148
2019 None of the above 20 42 38 3425
2018 Client contact centre 26 39 35 3447
2018 Health care practitioners 12 56 32 41
2018 Federal regulators 17 46 37 246
2018 Compliance, inspection and enforcement 20 47 33 8793
2018 Communications or public affairs 30 31 39 353
2018 Access to information and privacy 21 44 35 327
2018 Security 26 36 37 227
2018 Science and technology 15 55 30 170
2018 Library services 19 46 35 28
2018 Legal services 22 44 33 115
2018 Administration and operations 25 40 35 2413
2018 Human resources 27 40 33 1015
2018 Financial management 28 40 32 693
2018 Procurement 19 49 32 75
2018 Real property 26 40 34 145
2018 Materiel management 28 37 35 141
2018 Information management 25 43 32 303
2018 Information technology 23 42 36 2448
2018 Internal audit 19 53 29 387
2018 Evaluation 23 48 29 192
2018 Data sciences 30 35 36 166
2018 Policy 28 38 33 351
2018 Project management 34 33 33 542
2018 Other services to the public 18 44 38 1791
2018 None of the above 18 44 37 3125

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Client contact centre 6 67 15 2 6 4 3140
2022 Federal regulators 11 60 12 3 9 5 120
2022 Compliance, inspection and enforcement 20 60 11 3 4 3 3465
2022 Communications or public affairs 10 57 13 6 10 4 160
2022 Access to information and privacy 13 58 17 1 6 5 170
2022 Security 15 65 12 2 2 4 180
2022 Science and technology 16 38 16 13 10 8 45
2022 Library services 9 42 0 8 41 0 10
2022 Legal services 15 59 9 12 3 2 50
2022 Administration and operations 19 56 12 3 6 4 1055
2022 Human resources 12 63 11 2 7 6 540
2022 Financial management 12 65 15 2 2 4 225
2022 Procurement 39 40 7 7 4 3 30
2022 Real property 10 56 22 3 5 4 60
2022 Materiel management 18 48 18 0 16 0 20
2022 Information management 21 45 20 2 8 4 100
2022 Information technology 21 47 12 7 6 7 810
2022 Internal audit 9 68 8 2 10 3 215
2022 Evaluation 10 46 25 2 10 8 105
2022 Data sciences 10 58 15 8 6 3 110
2022 Policy 22 51 14 4 3 6 125
2022 Project management 13 62 11 4 5 5 450
2022 Other services to the public 14 58 15 2 7 4 855
2022 None of the above 20 51 12 4 7 5 1050
2020 Client contact centre 14 54 18 4 5 4 959
2020 Federal regulators 36 51 6 2 4 0 47
2020 Compliance, inspection and enforcement 32 46 13 4 2 3 1790
2020 Communications or public affairs 15 47 23 5 6 4 107
2020 Access to information and privacy 23 41 21 7 1 6 68
2020 Security 37 50 4 3 0 7 49
2020 Science and technology 34 22 28 8 6 3 35
2020 Legal services 12 30 46 0 4 8 26
2020 Administration and operations 30 47 14 2 2 4 585
2020 Human resources 22 51 12 3 5 8 277
2020 Financial management 16 57 16 1 5 5 139
2020 Real property 27 37 16 0 10 10 31
2020 Materiel management 25 25 10 10 29 0 15
2020 Information management 11 48 23 0 6 11 73
2020 Information technology 28 50 12 3 4 3 449
2020 Internal audit 26 48 15 5 3 3 69
2020 Evaluation 15 46 22 0 13 3 31
2020 Data sciences 10 62 17 0 2 8 48
2020 Policy 27 52 18 2 0 2 117
2020 Project management 21 59 13 1 2 5 195
2020 Other services to the public 23 49 20 2 3 3 458
2020 None of the above 24 43 17 3 5 8 580
2019 Client contact centre 13 43 22 6 12 3 1026
2019 Federal regulators 23 38 13 14 11 2 46
2019 Compliance, inspection and enforcement 25 44 15 6 6 4 1816
2019 Communications or public affairs 12 39 29 3 13 4 97
2019 Access to information and privacy 12 30 23 2 29 4 77
2019 Security 23 43 8 3 15 8 58
2019 Science and technology 18 30 15 15 19 3 30
2019 Legal services 18 35 37 5 3 3 38
2019 Administration and operations 27 43 15 2 9 5 682
2019 Human resources 20 42 18 4 11 4 280
2019 Financial management 14 48 20 4 7 6 167
2019 Procurement 8 32 40 0 13 8 12
2019 Real property 20 39 21 7 7 8 38
2019 Materiel management 24 34 8 8 15 11 35
2019 Information management 21 35 26 3 12 3 85
2019 Information technology 21 45 19 5 6 4 518
2019 Internal audit 19 36 14 6 22 4 89
2019 Evaluation 19 34 24 4 19 0 45
2019 Data sciences 4 35 24 10 19 9 70
2019 Policy 18 42 27 2 8 3 114
2019 Project management 13 58 17 2 6 5 202
2019 Other services to the public 17 39 21 7 12 5 411
2019 None of the above 23 38 18 4 11 5 664
2018 Client contact centre 17 46 24 4 4 5 887
2018 Federal regulators 26 46 19 0 3 7 42
2018 Compliance, inspection and enforcement 25 45 15 8 3 4 1754
2018 Communications or public affairs 5 52 25 4 7 7 107
2018 Access to information and privacy 20 36 28 4 6 4 68
2018 Security 20 52 13 0 10 4 60
2018 Science and technology 16 29 24 19 8 4 25
2018 Legal services 23 35 34 4 0 4 26
2018 Administration and operations 28 45 15 4 3 5 610
2018 Human resources 20 45 21 4 5 5 277
2018 Financial management 15 54 22 2 3 4 195
2018 Procurement 21 35 29 0 0 15 14
2018 Real property 16 26 35 5 15 3 38
2018 Materiel management 19 45 18 8 6 5 40
2018 Information management 20 43 23 3 6 6 74
2018 Information technology 20 49 22 3 2 4 548
2018 Internal audit 22 43 19 4 5 7 72
2018 Evaluation 22 40 23 2 7 5 44
2018 Data sciences 13 39 24 15 9 2 50
2018 Policy 25 40 21 8 2 4 99
2018 Project management 16 60 16 2 2 5 184
2018 Other services to the public 19 41 24 3 4 8 327
2018 None of the above 25 40 19 3 7 6 568
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 27 5 2 1 0 0 93 2 6950
2022 Health care practitioners 82 14 0 2 2 0 0 96 4 40
2022 Federal regulators 58 32 4 4 2 0 0 90 6 305
2022 Compliance, inspection and enforcement 58 33 5 2 1 0 0 91 4 9680
2022 Communications or public affairs 58 34 5 2 1 0 0 92 3 475
2022 Access to information and privacy 64 28 5 1 1 0 0 92 2 570
2022 Security 61 29 6 2 2 0 0 91 4 495
2022 Science and technology 55 34 6 5 0 0 0 89 5 190
2022 Library services 63 32 2 2 0 0 0 95 2 35
2022 Legal services 60 32 6 1 1 0 0 92 2 165
2022 Administration and operations 58 33 5 2 1 0 0 91 3 2665
2022 Human resources 60 32 5 2 1 0 0 93 2 1390
2022 Financial management 63 30 3 3 0 0 0 93 4 625
2022 Procurement 58 38 2 1 1 0 0 96 2 85
2022 Real property 44 41 9 4 2 0 0 85 6 175
2022 Materiel management 52 40 3 5 0 0 0 92 5 75
2022 Information management 53 33 11 3 0 0 0 86 4 320
2022 Information technology 60 32 5 2 1 0 0 92 3 2715
2022 Internal audit 56 35 6 3 0 0 0 91 3 575
2022 Evaluation 58 33 5 3 0 0 0 92 3 275
2022 Data sciences 55 37 5 2 1 0 0 92 3 300
2022 Policy 56 34 5 4 1 0 0 90 5 370
2022 Project management 55 34 7 2 2 0 0 89 4 1060
2022 Other services to the public 63 29 5 2 1 0 0 93 3 2480
2022 None of the above 56 32 7 2 2 0 0 89 4 3295
2020 Client contact centre 57 32 6 3 1 0 0 90 4 4623
2020 Health care practitioners 70 17 6 6 3 0 0 86 8 37
2020 Federal regulators 56 28 8 5 3 0 0 84 8 207
2020 Compliance, inspection and enforcement 50 37 7 3 1 0 0 88 5 9220
2020 Communications or public affairs 62 28 6 2 1 0 0 90 3 395
2020 Access to information and privacy 53 34 7 3 1 2 0 89 3 398
2020 Security 61 33 3 2 0 0 0 94 3 259
2020 Science and technology 41 38 11 6 4 0 0 79 10 196
2020 Library services 63 34 0 3 0 0 0 97 3 27
2020 Legal services 52 39 5 1 2 0 0 91 3 136
2020 Administration and operations 56 32 7 2 2 0 0 89 4 2381
2020 Human resources 59 31 6 3 1 0 0 90 4 1158
2020 Financial management 56 35 5 3 1 0 0 91 3 606
2020 Procurement 53 36 10 0 0 1 0 90 0 81
2020 Real property 57 33 5 3 2 0 0 90 4 154
2020 Materiel management 57 31 6 2 4 0 0 88 7 86
2020 Information management 52 32 9 4 3 0 0 85 6 284
2020 Information technology 55 36 6 2 1 0 0 91 3 2401
2020 Internal audit 49 39 10 2 1 0 0 87 3 337
2020 Evaluation 50 36 9 4 1 0 0 86 5 148
2020 Data sciences 46 43 7 3 0 1 0 90 3 198
2020 Policy 57 33 4 4 3 0 0 90 6 416
2020 Project management 56 34 6 2 1 0 0 90 4 689
2020 Other services to the public 59 32 5 3 1 0 0 91 4 2467
2020 None of the above 52 34 8 4 2 0 0 87 6 3150
2019 Client contact centre 46 37 9 4 2 0 0 84 7 3744
2019 Health care practitioners 41 47 6 6 0 0 0 88 6 32
2019 Federal regulators 51 35 7 5 2 0 0 86 7 224
2019 Compliance, inspection and enforcement 47 38 8 4 2 0 0 86 6 8694
2019 Communications or public affairs 48 39 7 3 3 0 0 87 6 365
2019 Access to information and privacy 56 31 9 2 2 0 0 88 3 363
2019 Security 57 34 3 4 2 0 0 91 6 225
2019 Science and technology 40 43 6 8 3 0 0 83 11 180
2019 Library services 53 23 15 0 9 0 0 76 9 32
2019 Legal services 54 35 7 3 1 1 0 89 4 138
2019 Administration and operations 51 36 8 3 1 0 0 88 4 2476
2019 Human resources 54 34 6 3 1 0 0 89 5 1032
2019 Financial management 52 39 6 2 1 0 0 91 4 686
2019 Procurement 56 34 6 0 4 0 0 90 4 65
2019 Real property 48 39 8 3 3 0 0 87 6 160
2019 Materiel management 52 30 9 4 4 0 0 83 8 130
2019 Information management 44 37 10 7 1 0 0 82 8 316
2019 Information technology 50 36 8 3 1 0 0 87 5 2408
2019 Internal audit 46 39 9 5 1 0 0 86 6 380
2019 Evaluation 46 43 6 2 3 0 0 90 4 186
2019 Data sciences 49 37 8 6 0 0 0 86 6 233
2019 Policy 49 38 6 5 2 0 0 87 7 373
2019 Project management 48 36 9 5 1 0 0 84 7 597
2019 Other services to the public 52 34 9 3 1 0 0 87 5 2131
2019 None of the above 45 37 10 4 2 0 0 83 7 3400
2018 Client contact centre 45 40 9 4 2 0 0 85 6 3429
2018 Health care practitioners 54 36 5 3 0 3 0 92 3 41
2018 Federal regulators 49 38 7 4 2 0 0 87 6 246
2018 Compliance, inspection and enforcement 47 40 7 4 2 0 0 88 6 8762
2018 Communications or public affairs 50 37 7 5 1 0 0 87 6 350
2018 Access to information and privacy 51 37 8 2 2 0 0 87 4 326
2018 Security 62 31 5 1 1 0 0 94 1 223
2018 Science and technology 37 43 10 7 4 0 0 80 11 169
2018 Library services 53 29 8 7 0 3 0 85 7 28
2018 Legal services 49 40 7 1 3 1 0 90 4 115
2018 Administration and operations 51 36 8 3 2 0 0 87 5 2409
2018 Human resources 51 37 7 3 1 0 0 89 4 1013
2018 Financial management 52 37 6 3 2 0 0 89 5 691
2018 Procurement 52 37 9 0 1 0 0 89 1 75
2018 Real property 49 42 3 4 2 0 0 91 6 143
2018 Materiel management 55 32 10 1 1 0 0 88 2 140
2018 Information management 48 39 8 4 1 0 0 87 5 303
2018 Information technology 47 41 8 3 1 0 0 88 4 2444
2018 Internal audit 43 44 7 4 2 0 0 87 7 384
2018 Evaluation 52 35 7 3 2 1 0 88 5 190
2018 Data sciences 39 40 11 8 1 0 0 80 9 163
2018 Policy 47 38 9 4 1 0 0 85 6 346
2018 Project management 50 38 9 3 0 0 0 88 3 539
2018 Other services to the public 52 36 7 3 1 0 0 88 4 1789
2018 None of the above 45 39 10 3 2 1 0 85 6 3120

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 50 35 8 3 2 1 0 87 5 6955
2022 Health care practitioners 55 30 2 13 0 0 0 85 13 40
2022 Federal regulators 38 40 10 7 3 1 0 79 10 305
2022 Compliance, inspection and enforcement 36 42 12 6 3 1 0 79 9 9685
2022 Communications or public affairs 38 44 9 6 3 1 0 82 9 475
2022 Access to information and privacy 50 36 8 4 1 1 0 87 5 570
2022 Security 39 45 8 4 3 1 0 85 7 500
2022 Science and technology 38 34 16 9 3 1 0 72 12 190
2022 Library services 37 49 9 3 2 0 0 86 5 35
2022 Legal services 36 44 11 7 2 1 0 80 9 165
2022 Administration and operations 38 42 11 6 2 1 0 81 8 2665
2022 Human resources 40 45 8 4 2 1 0 86 6 1395
2022 Financial management 40 42 10 6 2 0 0 82 8 625
2022 Procurement 46 35 8 5 5 1 0 81 11 85
2022 Real property 33 49 9 6 3 1 0 83 8 175
2022 Materiel management 25 55 12 5 1 0 1 81 6 75
2022 Information management 34 44 11 5 3 2 0 80 9 320
2022 Information technology 42 38 10 5 3 1 0 82 8 2715
2022 Internal audit 43 39 10 5 2 1 0 83 7 575
2022 Evaluation 45 38 9 5 3 0 0 83 8 275
2022 Data sciences 39 40 14 5 2 1 0 79 7 300
2022 Policy 37 41 10 8 2 1 0 79 10 370
2022 Project management 33 45 11 7 3 0 0 79 11 1060
2022 Other services to the public 42 40 10 4 2 1 0 83 6 2480
2022 None of the above 38 39 13 5 3 2 0 78 8 3300
2020 Client contact centre 47 38 10 3 1 1 0 86 4 4648
2020 Health care practitioners 34 52 14 0 0 0 0 86 0 37
2020 Federal regulators 46 35 8 8 2 1 0 82 10 213
2020 Compliance, inspection and enforcement 34 45 13 5 2 1 0 80 7 9264
2020 Communications or public affairs 41 43 9 4 1 2 0 86 5 397
2020 Access to information and privacy 46 36 10 4 1 1 2 84 5 400
2020 Security 43 43 9 3 1 1 0 87 4 262
2020 Science and technology 27 49 9 11 3 0 0 77 14 196
2020 Library services 40 50 7 3 0 0 0 90 3 27
2020 Legal services 30 47 15 6 1 1 0 78 8 134
2020 Administration and operations 41 44 9 4 1 1 0 86 5 2398
2020 Human resources 46 41 8 3 2 1 0 87 5 1166
2020 Financial management 45 40 11 3 1 1 0 85 4 613
2020 Procurement 38 43 10 7 0 2 0 83 7 81
2020 Real property 43 40 11 4 0 1 0 84 5 154
2020 Materiel management 34 37 16 9 2 0 2 73 11 86
2020 Information management 35 46 9 4 4 1 1 82 8 283
2020 Information technology 43 41 10 4 1 1 0 85 5 2415
2020 Internal audit 40 47 9 3 1 1 0 87 3 342
2020 Evaluation 42 40 11 5 1 3 0 84 5 149
2020 Data sciences 38 44 10 5 2 1 0 82 7 199
2020 Policy 42 39 12 4 3 1 0 81 7 419
2020 Project management 40 44 10 5 1 0 0 84 6 693
2020 Other services to the public 44 39 11 3 1 1 0 84 4 2482
2020 None of the above 35 44 14 4 2 1 0 80 6 3154
2019 Client contact centre 35 42 14 5 2 1 0 78 7 3774
2019 Health care practitioners 29 55 10 6 0 0 0 84 6 31
2019 Federal regulators 34 43 13 6 4 0 0 77 10 225
2019 Compliance, inspection and enforcement 27 44 17 8 3 1 0 72 11 8731
2019 Communications or public affairs 29 47 12 8 3 1 0 77 10 366
2019 Access to information and privacy 45 38 12 4 1 0 0 83 5 370
2019 Security 42 42 9 4 2 2 0 85 6 227
2019 Science and technology 25 50 13 7 4 1 0 76 11 181
2019 Library services 34 45 12 6 0 3 0 82 6 33
2019 Legal services 29 44 14 8 5 0 0 73 13 139
2019 Administration and operations 34 44 14 6 2 1 0 78 8 2480
2019 Human resources 37 47 9 5 1 1 0 85 6 1034
2019 Financial management 35 43 13 5 2 1 0 79 7 687
2019 Procurement 32 46 15 6 0 1 0 79 6 66
2019 Real property 29 39 19 9 2 3 0 70 11 160
2019 Materiel management 30 49 13 3 2 1 1 81 5 131
2019 Information management 28 42 20 8 3 0 0 70 10 320
2019 Information technology 38 40 15 5 2 1 0 79 7 2423
2019 Internal audit 34 45 14 6 1 1 0 80 6 385
2019 Evaluation 29 49 15 4 1 1 0 79 6 189
2019 Data sciences 34 42 15 6 1 3 0 78 7 234
2019 Policy 34 42 17 6 1 0 0 76 7 376
2019 Project management 35 44 13 6 2 0 0 79 8 600
2019 Other services to the public 36 41 14 6 2 1 0 78 8 2143
2019 None of the above 31 40 18 7 3 2 0 72 10 3412
2018 Client contact centre 30 43 16 7 3 1 0 74 10 3424
2018 Health care practitioners 31 51 10 8 0 0 0 82 8 39
2018 Federal regulators 24 42 18 11 4 1 0 68 14 245
2018 Compliance, inspection and enforcement 24 44 17 10 4 1 0 69 14 8721
2018 Communications or public affairs 28 46 14 9 3 1 0 74 11 353
2018 Access to information and privacy 39 37 15 6 2 0 0 77 8 324
2018 Security 42 38 14 3 2 1 0 81 5 222
2018 Science and technology 23 45 16 11 5 0 0 67 16 169
2018 Library services 32 51 3 7 7 0 0 83 14 28
2018 Legal services 26 42 21 8 4 0 0 68 11 114
2018 Administration and operations 33 43 14 6 3 1 0 76 9 2394
2018 Human resources 32 47 12 6 2 1 0 80 8 1010
2018 Financial management 30 46 14 6 3 1 0 77 9 693
2018 Procurement 31 53 14 1 0 1 0 85 1 74
2018 Real property 33 41 14 9 2 0 0 75 11 146
2018 Materiel management 37 32 23 7 1 0 0 69 8 139
2018 Information management 32 38 18 8 3 0 0 70 12 301
2018 Information technology 30 43 17 6 2 1 0 74 9 2429
2018 Internal audit 30 42 17 7 3 1 0 73 10 383
2018 Evaluation 35 38 16 9 3 0 0 73 11 194
2018 Data sciences 27 42 18 9 3 1 0 70 12 166
2018 Policy 30 47 14 5 3 1 0 78 8 347
2018 Project management 31 43 16 6 3 0 0 75 9 537
2018 Other services to the public 33 41 15 7 3 1 0 75 10 1781
2018 None of the above 28 41 18 7 4 1 0 70 11 3109

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 6 15 28 21 18 2 10 44 25 6950
2022 Health care practitioners 15 25 20 13 14 2 12 31 46 40
2022 Federal regulators 9 22 32 19 13 0 4 34 33 305
2022 Compliance, inspection and enforcement 8 20 34 21 12 1 4 34 29 9660
2022 Communications or public affairs 9 22 36 17 12 1 2 31 32 475
2022 Access to information and privacy 7 20 34 19 14 1 5 36 28 570
2022 Security 9 24 36 17 11 1 3 29 34 500
2022 Science and technology 9 22 37 18 9 0 5 29 32 190
2022 Library services 2 18 20 33 24 2 0 59 21 35
2022 Legal services 6 23 31 20 17 0 4 38 30 165
2022 Administration and operations 8 21 33 20 13 1 4 35 31 2665
2022 Human resources 9 23 35 18 11 1 3 30 33 1390
2022 Financial management 6 19 35 23 13 1 4 37 25 620
2022 Procurement 4 11 41 27 10 1 6 40 16 85
2022 Real property 10 21 38 18 10 1 1 29 32 175
2022 Materiel management 10 16 38 24 10 0 3 35 26 75
2022 Information management 8 19 33 20 14 1 6 36 28 315
2022 Information technology 8 18 35 22 13 1 3 37 27 2705
2022 Internal audit 7 16 29 24 15 4 6 43 25 570
2022 Evaluation 8 16 28 25 14 3 5 42 27 275
2022 Data sciences 5 17 38 22 14 1 2 38 23 300
2022 Policy 9 22 31 21 12 1 3 35 32 370
2022 Project management 12 24 37 17 8 1 2 25 37 1060
2022 Other services to the public 6 17 32 22 15 1 5 40 25 2475
2022 None of the above 8 18 34 19 14 1 5 36 27 3300
2020 Client contact centre 9 22 31 20 12 3 4 35 32 4653
2020 Health care practitioners 6 27 45 16 6 0 0 22 33 37
2020 Federal regulators 6 23 33 24 12 2 1 37 29 213
2020 Compliance, inspection and enforcement 8 23 38 21 8 0 1 29 32 9265
2020 Communications or public affairs 9 19 38 22 10 1 1 33 29 397
2020 Access to information and privacy 10 20 33 21 11 1 4 34 32 400
2020 Security 5 23 35 26 11 0 1 37 28 262
2020 Science and technology 11 22 37 21 7 1 1 28 34 196
2020 Library services 3 7 40 30 21 0 0 50 10 27
2020 Legal services 7 18 36 26 12 1 1 39 25 134
2020 Administration and operations 9 22 34 22 11 1 1 34 31 2399
2020 Human resources 8 22 36 22 9 1 1 33 30 1167
2020 Financial management 5 22 38 25 10 0 0 35 27 613
2020 Procurement 14 22 34 19 10 0 1 29 37 80
2020 Real property 10 18 38 23 10 1 1 33 28 153
2020 Materiel management 7 19 39 25 7 1 3 33 27 85
2020 Information management 10 18 37 26 8 1 1 34 29 284
2020 Information technology 9 20 36 23 10 0 1 34 30 2415
2020 Internal audit 8 24 35 24 6 1 2 31 33 342
2020 Evaluation 4 20 36 27 12 0 1 39 24 146
2020 Data sciences 6 15 33 28 14 1 3 44 22 199
2020 Policy 7 21 32 26 13 1 1 39 29 417
2020 Project management 11 24 37 18 8 1 1 27 36 696
2020 Other services to the public 8 19 34 23 12 1 2 37 28 2480
2020 None of the above 8 23 35 21 11 1 1 32 32 3158
2019 Client contact centre 8 22 31 21 13 1 3 36 31 3761
2019 Health care practitioners 14 25 33 25 0 3 0 26 40 32
2019 Federal regulators 8 22 31 22 15 1 1 37 31 221
2019 Compliance, inspection and enforcement 9 23 38 20 8 1 1 29 33 8727
2019 Communications or public affairs 9 20 38 22 10 1 1 32 29 364
2019 Access to information and privacy 10 18 32 23 15 1 3 39 28 368
2019 Security 7 20 39 19 14 0 1 34 27 226
2019 Science and technology 12 26 33 19 8 1 1 28 38 180
2019 Library services 3 26 40 17 5 0 8 24 32 33
2019 Legal services 10 25 32 14 15 3 1 30 36 138
2019 Administration and operations 9 23 35 20 11 1 1 32 33 2477
2019 Human resources 9 23 39 18 8 1 2 27 33 1034
2019 Financial management 6 18 38 25 11 1 1 37 25 684
2019 Procurement 7 26 31 17 13 0 4 32 35 66
2019 Real property 10 31 33 16 9 0 1 25 41 161
2019 Materiel management 7 13 44 18 15 0 3 34 21 131
2019 Information management 10 26 34 19 9 1 1 29 37 318
2019 Information technology 10 22 38 20 9 1 1 29 32 2418
2019 Internal audit 3 22 35 23 13 1 2 37 26 384
2019 Evaluation 7 20 38 26 7 1 1 33 28 189
2019 Data sciences 6 22 38 18 13 2 1 32 29 235
2019 Policy 12 25 38 15 10 0 0 25 37 376
2019 Project management 12 24 40 18 6 0 1 24 36 598
2019 Other services to the public 9 20 34 22 11 1 2 35 30 2141
2019 None of the above 10 22 34 21 10 1 2 32 33 3412
2018 Client contact centre 9 22 32 21 11 1 3 33 33 3428
2018 Health care practitioners 5 27 42 21 5 0 0 26 32 41
2018 Federal regulators 13 23 38 20 4 0 1 24 37 245
2018 Compliance, inspection and enforcement 10 25 37 18 7 1 1 26 36 8730
2018 Communications or public affairs 12 29 34 17 5 1 2 23 42 351
2018 Access to information and privacy 13 24 28 24 10 1 1 35 37 320
2018 Security 6 17 40 26 9 1 1 36 24 227
2018 Science and technology 9 26 30 26 6 0 4 33 36 170
2018 Library services 3 19 44 15 14 0 4 30 23 27
2018 Legal services 10 20 36 19 11 1 4 31 31 112
2018 Administration and operations 10 26 36 18 8 1 2 27 37 2397
2018 Human resources 10 30 36 17 6 1 1 23 41 1010
2018 Financial management 9 23 38 19 9 0 2 28 33 685
2018 Procurement 3 26 38 24 8 0 1 33 29 75
2018 Real property 13 25 36 20 5 1 0 26 38 146
2018 Materiel management 6 20 40 20 11 1 1 32 27 141
2018 Information management 9 25 35 21 9 0 1 30 35 302
2018 Information technology 9 24 40 19 7 1 1 26 33 2437
2018 Internal audit 8 17 34 24 12 1 4 38 26 384
2018 Evaluation 10 17 33 29 10 1 1 40 27 193
2018 Data sciences 9 23 27 26 12 1 1 39 33 166
2018 Policy 11 19 37 21 11 1 1 32 30 341
2018 Project management 11 27 39 16 6 0 1 22 38 538
2018 Other services to the public 9 24 37 18 10 1 1 28 34 1786
2018 None of the above 10 24 35 19 9 1 2 29 35 3117

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 5 12 23 21 20 4 15 50 21 6935
2022 Health care practitioners 17 14 24 16 12 0 17 34 37 40
2022 Federal regulators 12 23 27 20 13 1 3 35 36 305
2022 Compliance, inspection and enforcement 8 18 32 23 14 2 4 38 27 9670
2022 Communications or public affairs 13 24 36 14 10 1 2 25 39 475
2022 Access to information and privacy 7 14 26 23 18 3 9 47 23 565
2022 Security 12 24 33 16 11 1 3 28 38 500
2022 Science and technology 16 23 27 14 14 0 6 30 41 190
2022 Library services 0 11 35 30 21 2 0 52 11 35
2022 Legal services 6 17 32 21 20 0 4 42 24 165
2022 Administration and operations 9 18 31 20 15 1 5 38 29 2660
2022 Human resources 10 22 34 18 11 1 4 31 33 1395
2022 Financial management 7 17 33 20 16 1 6 39 26 620
2022 Procurement 9 27 29 23 3 1 7 29 40 85
2022 Real property 12 21 35 18 10 1 3 29 34 175
2022 Materiel management 10 12 37 22 10 2 6 35 24 75
2022 Information management 9 16 28 19 18 2 9 41 28 315
2022 Information technology 11 20 32 18 13 1 4 33 33 2705
2022 Internal audit 8 14 29 24 17 2 6 45 23 570
2022 Evaluation 6 11 29 25 19 2 7 49 19 270
2022 Data sciences 7 21 29 22 17 1 4 40 30 295
2022 Policy 12 23 31 17 13 1 4 31 36 370
2022 Project management 13 26 34 16 8 1 2 25 40 1060
2022 Other services to the public 5 13 27 25 20 2 7 50 21 2470
2022 None of the above 7 14 28 23 18 3 8 45 23 3295
2020 Client contact centre 5 12 25 25 19 6 8 51 20 4638
2020 Health care practitioners 6 6 34 39 16 0 0 55 11 36
2020 Federal regulators 11 16 32 21 17 2 0 39 28 213
2020 Compliance, inspection and enforcement 8 18 32 26 13 1 1 40 27 9240
2020 Communications or public affairs 13 24 35 17 7 1 3 26 38 394
2020 Access to information and privacy 7 13 30 23 19 3 5 46 22 398
2020 Security 9 15 35 24 16 1 1 40 24 261
2020 Science and technology 12 23 32 21 9 1 2 31 36 195
2020 Library services 0 22 27 33 18 0 0 51 22 27
2020 Legal services 8 15 32 27 18 0 1 45 23 136
2020 Administration and operations 7 18 36 22 13 1 1 36 27 2395
2020 Human resources 10 21 35 21 10 2 2 32 31 1164
2020 Financial management 7 15 35 26 14 1 1 41 23 612
2020 Procurement 12 30 36 13 7 0 1 20 43 80
2020 Real property 8 29 27 24 9 1 1 34 38 153
2020 Materiel management 8 13 22 41 10 2 3 55 22 84
2020 Information management 11 13 29 23 16 5 3 42 26 284
2020 Information technology 10 18 34 22 12 2 2 35 30 2416
2020 Internal audit 7 17 33 26 11 3 2 38 26 342
2020 Evaluation 9 9 25 34 20 2 1 56 18 149
2020 Data sciences 10 16 29 27 12 2 4 41 28 199
2020 Policy 10 17 35 22 14 1 2 37 27 419
2020 Project management 11 20 36 21 9 1 2 31 32 696
2020 Other services to the public 5 11 28 31 20 2 4 53 17 2470
2020 None of the above 8 14 29 26 17 3 3 46 24 3145
2019 Client contact centre 9 17 27 23 15 3 6 42 28 3751
2019 Health care practitioners 3 19 29 31 19 0 0 49 22 32
2019 Federal regulators 8 21 28 27 12 3 2 41 30 222
2019 Compliance, inspection and enforcement 12 21 33 22 11 1 1 34 33 8709
2019 Communications or public affairs 17 26 33 14 8 0 1 23 44 366
2019 Access to information and privacy 7 16 23 26 21 4 4 51 25 370
2019 Security 12 20 32 20 15 1 0 35 33 226
2019 Science and technology 9 23 31 23 11 2 2 36 33 180
2019 Library services 5 9 46 17 14 0 8 34 16 33
2019 Legal services 15 14 26 20 19 2 4 41 31 138
2019 Administration and operations 11 21 30 20 13 2 3 35 34 2476
2019 Human resources 12 25 31 18 10 1 2 29 38 1028
2019 Financial management 8 20 31 24 15 1 1 39 29 684
2019 Procurement 15 29 27 14 13 0 1 28 45 66
2019 Real property 19 25 30 13 10 1 2 24 46 161
2019 Materiel management 11 10 27 21 18 4 10 45 24 130
2019 Information management 9 25 32 20 11 1 2 32 35 315
2019 Information technology 14 24 33 16 10 2 2 26 40 2415
2019 Internal audit 7 22 32 20 12 3 3 34 32 382
2019 Evaluation 11 15 25 32 13 1 3 46 27 188
2019 Data sciences 11 24 34 13 13 3 2 28 37 234
2019 Policy 18 18 34 17 11 1 1 28 37 374
2019 Project management 13 26 36 16 7 1 1 24 40 598
2019 Other services to the public 8 14 32 25 17 1 3 44 23 2134
2019 None of the above 9 16 30 24 15 2 3 41 27 3399
2018 Client contact centre 9 19 27 22 13 3 7 39 31 3402
2018 Health care practitioners 5 16 24 29 20 3 3 52 22 41
2018 Federal regulators 10 24 32 24 8 1 1 33 34 245
2018 Compliance, inspection and enforcement 13 21 32 22 10 1 1 33 35 8705
2018 Communications or public affairs 24 28 28 10 8 1 1 18 54 349
2018 Access to information and privacy 11 17 26 25 17 2 3 44 29 318
2018 Security 12 27 24 24 11 0 2 36 40 225
2018 Science and technology 16 15 31 21 12 1 4 35 32 168
2018 Library services 4 8 49 25 7 0 8 35 13 27
2018 Legal services 14 20 21 24 14 3 3 41 37 112
2018 Administration and operations 13 22 32 18 11 1 3 30 36 2392
2018 Human resources 17 24 32 16 8 2 2 24 42 1006
2018 Financial management 13 20 33 22 9 1 2 32 34 685
2018 Procurement 18 24 40 11 4 0 3 15 44 75
2018 Real property 13 34 25 13 14 1 1 27 47 146
2018 Materiel management 17 12 27 23 19 0 3 44 29 140
2018 Information management 12 18 33 23 12 2 1 36 31 299
2018 Information technology 15 24 35 16 7 2 2 24 40 2433
2018 Internal audit 11 24 28 22 10 2 3 33 37 383
2018 Evaluation 7 16 30 25 20 1 1 45 24 191
2018 Data sciences 14 25 30 14 11 2 3 27 41 165
2018 Policy 14 22 32 20 9 1 1 30 37 344
2018 Project management 17 26 32 15 7 1 1 23 44 536
2018 Other services to the public 7 17 29 27 15 2 3 44 25 1772
2018 None of the above 10 17 29 23 14 2 4 40 29 3099

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 3 6 15 23 30 3 20 69 11 6930
2022 Health care practitioners 5 13 13 21 34 0 14 64 21 40
2022 Federal regulators 6 13 24 32 21 1 3 55 20 305
2022 Compliance, inspection and enforcement 5 10 27 31 22 2 4 56 15 9665
2022 Communications or public affairs 9 19 32 23 16 0 1 39 28 475
2022 Access to information and privacy 5 7 23 25 26 3 11 58 15 565
2022 Security 7 13 29 24 22 1 4 49 21 495
2022 Science and technology 5 9 33 27 21 1 5 50 14 190
2022 Library services 2 0 29 27 34 8 0 66 2 35
2022 Legal services 5 10 24 33 20 1 5 58 16 165
2022 Administration and operations 6 12 27 28 22 1 4 53 19 2655
2022 Human resources 6 14 32 28 16 1 2 46 20 1390
2022 Financial management 5 14 29 24 22 1 4 49 21 620
2022 Procurement 5 13 31 30 13 2 6 47 19 85
2022 Real property 5 16 26 38 15 0 1 53 21 175
2022 Materiel management 7 8 33 24 19 0 7 47 17 75
2022 Information management 5 12 24 33 20 1 6 56 18 315
2022 Information technology 6 10 28 28 24 1 3 54 17 2705
2022 Internal audit 4 7 20 31 27 2 9 66 12 570
2022 Evaluation 5 6 21 28 31 1 8 65 12 275
2022 Data sciences 3 11 26 28 27 0 4 57 15 295
2022 Policy 9 14 29 26 17 1 4 46 24 370
2022 Project management 8 15 34 26 15 0 2 42 24 1060
2022 Other services to the public 3 8 22 30 27 1 8 63 12 2475
2022 None of the above 5 8 24 29 25 2 7 59 14 3290
2020 Client contact centre 3 6 18 28 30 4 11 69 10 4640
2020 Health care practitioners 8 8 13 38 33 0 0 70 16 37
2020 Federal regulators 3 8 28 31 25 3 2 59 12 209
2020 Compliance, inspection and enforcement 4 9 29 37 19 1 2 57 13 9215
2020 Communications or public affairs 7 17 37 23 14 1 1 38 24 395
2020 Access to information and privacy 7 11 21 32 22 2 4 58 20 397
2020 Security 6 10 28 29 23 0 3 54 17 260
2020 Science and technology 4 14 31 34 16 1 1 51 18 194
2020 Library services 3 12 28 35 22 0 0 57 15 27
2020 Legal services 6 13 22 31 27 0 1 59 19 135
2020 Administration and operations 4 11 31 32 20 1 2 53 16 2390
2020 Human resources 5 14 32 31 16 1 1 48 20 1161
2020 Financial management 8 14 30 29 18 0 1 47 23 611
2020 Procurement 2 16 39 27 15 0 0 42 19 80
2020 Real property 3 16 29 34 17 1 1 51 19 154
2020 Materiel management 2 8 30 25 31 0 5 58 10 85
2020 Information management 5 12 26 32 22 1 2 55 18 284
2020 Information technology 6 13 30 31 18 1 1 51 19 2408
2020 Internal audit 5 8 28 37 19 2 3 58 13 340
2020 Evaluation 3 5 30 39 23 0 0 62 8 148
2020 Data sciences 7 11 26 29 23 2 2 54 19 200
2020 Policy 8 14 27 32 18 0 1 51 22 414
2020 Project management 7 14 38 28 13 0 1 41 21 694
2020 Other services to the public 3 7 22 33 30 1 4 67 10 2465
2020 None of the above 4 8 25 34 24 2 3 61 13 3127
2019 Client contact centre 5 9 21 28 26 2 10 61 15 3747
2019 Health care practitioners 3 11 19 24 34 0 8 64 16 31
2019 Federal regulators 5 13 27 31 18 3 3 52 19 222
2019 Compliance, inspection and enforcement 6 11 31 33 17 1 1 51 18 8671
2019 Communications or public affairs 6 16 41 22 14 0 1 36 22 362
2019 Access to information and privacy 5 12 20 26 30 3 4 60 18 365
2019 Security 5 8 29 28 28 0 2 56 13 226
2019 Science and technology 5 15 31 28 18 1 2 48 21 180
2019 Library services 3 9 34 41 13 0 0 54 12 33
2019 Legal services 12 9 27 26 24 1 1 51 22 137
2019 Administration and operations 5 12 32 29 19 1 2 49 18 2464
2019 Human resources 6 15 35 27 16 1 2 43 21 1025
2019 Financial management 5 13 29 31 19 0 1 51 19 679
2019 Procurement 3 14 32 31 18 0 2 50 17 64
2019 Real property 4 20 31 26 16 1 1 43 25 161
2019 Materiel management 6 10 18 30 30 1 5 63 17 131
2019 Information management 6 12 29 31 19 1 2 51 19 316
2019 Information technology 6 14 32 29 16 1 2 46 21 2408
2019 Internal audit 2 10 27 35 22 2 2 59 12 384
2019 Evaluation 6 7 25 37 21 1 2 60 14 189
2019 Data sciences 4 11 24 32 26 2 2 60 15 232
2019 Policy 9 15 30 31 14 0 0 46 24 373
2019 Project management 6 16 34 31 12 0 1 43 22 597
2019 Other services to the public 4 8 26 32 25 1 4 60 13 2135
2019 None of the above 5 10 27 31 22 1 3 56 16 3386
2018 Client contact centre 7 12 23 27 20 2 8 53 22 3408
2018 Health care practitioners 3 10 25 31 28 0 3 61 13 41
2018 Federal regulators 8 12 33 31 14 0 2 46 21 245
2018 Compliance, inspection and enforcement 8 13 31 31 15 1 2 47 21 8693
2018 Communications or public affairs 13 22 35 19 10 1 1 29 35 350
2018 Access to information and privacy 12 15 16 29 26 1 3 56 28 322
2018 Security 3 10 33 32 20 0 2 53 13 225
2018 Science and technology 10 13 35 24 14 1 3 40 24 168
2018 Library services 4 15 35 31 11 0 4 44 20 26
2018 Legal services 10 15 24 24 23 1 3 48 26 110
2018 Administration and operations 7 14 33 27 16 1 2 44 21 2383
2018 Human resources 7 19 38 22 11 2 1 34 27 1004
2018 Financial management 9 16 32 27 13 1 2 41 26 681
2018 Procurement 10 19 24 33 14 0 1 47 29 74
2018 Real property 9 14 37 22 18 1 0 40 23 145
2018 Materiel management 3 12 21 38 24 1 1 63 16 139
2018 Information management 6 9 33 31 20 0 1 52 15 300
2018 Information technology 6 16 35 28 13 1 1 41 23 2432
2018 Internal audit 5 11 35 28 17 1 3 47 17 384
2018 Evaluation 2 11 27 30 29 1 1 59 14 192
2018 Data sciences 4 16 28 25 25 2 1 51 21 162
2018 Policy 7 15 34 27 15 1 1 43 22 343
2018 Project management 9 20 33 26 11 0 1 37 29 539
2018 Other services to the public 5 12 27 31 20 1 3 53 18 1774
2018 None of the above 6 11 29 30 20 2 3 52 17 3094

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 4 8 17 22 32 3 15 66 14 6925
2022 Health care practitioners 8 7 25 17 26 0 16 52 18 40
2022 Federal regulators 8 16 22 22 25 1 6 50 27 305
2022 Compliance, inspection and enforcement 7 13 25 25 22 3 5 51 21 9645
2022 Communications or public affairs 8 16 25 24 20 1 4 47 26 475
2022 Access to information and privacy 4 8 20 27 29 1 10 63 14 565
2022 Security 9 15 26 22 21 1 5 46 26 500
2022 Science and technology 6 10 25 31 20 1 7 56 17 190
2022 Library services 4 2 18 29 38 5 3 73 8 35
2022 Legal services 5 16 29 20 21 2 6 45 23 160
2022 Administration and operations 7 14 25 24 23 2 6 51 22 2650
2022 Human resources 9 16 28 21 19 2 5 43 27 1395
2022 Financial management 6 14 25 23 24 1 7 51 22 625
2022 Procurement 9 16 33 17 15 2 8 36 28 85
2022 Real property 9 13 31 23 16 2 5 42 24 175
2022 Materiel management 7 12 23 31 19 2 5 54 21 75
2022 Information management 7 15 23 27 22 2 6 52 23 315
2022 Information technology 7 14 25 24 24 2 4 50 23 2700
2022 Internal audit 4 10 19 24 30 3 10 63 16 570
2022 Evaluation 3 11 14 28 32 2 10 68 16 270
2022 Data sciences 5 12 25 24 27 1 5 54 19 295
2022 Policy 9 14 24 23 21 2 6 48 26 370
2022 Project management 10 17 29 22 16 2 3 41 29 1060
2022 Other services to the public 4 11 22 25 28 2 7 59 16 2470
2022 None of the above 5 12 23 23 26 2 8 55 19 3285
2020 Client contact centre 4 10 22 27 27 3 7 60 16 4634
2020 Health care practitioners 6 14 17 42 22 0 0 64 19 36
2020 Federal regulators 4 15 27 31 21 2 0 53 19 211
2020 Compliance, inspection and enforcement 6 15 30 30 17 1 2 48 21 9237
2020 Communications or public affairs 8 17 26 28 17 3 3 47 26 395
2020 Access to information and privacy 5 12 26 27 24 2 3 54 18 398
2020 Security 7 14 26 25 24 0 2 51 23 261
2020 Science and technology 6 13 28 35 18 1 1 53 19 194
2020 Library services 7 8 42 25 14 0 3 40 16 27
2020 Legal services 7 16 30 21 25 0 1 46 23 136
2020 Administration and operations 6 15 29 29 19 1 2 49 21 2390
2020 Human resources 8 18 27 28 16 1 2 45 27 1163
2020 Financial management 6 13 28 34 18 1 1 52 19 610
2020 Procurement 13 17 25 26 15 1 2 43 31 80
2020 Real property 5 12 36 21 22 1 3 45 18 151
2020 Materiel management 8 12 30 29 18 0 3 49 20 85
2020 Information management 8 13 25 27 24 2 2 52 22 282
2020 Information technology 9 18 28 24 18 2 1 43 28 2411
2020 Internal audit 5 11 20 40 20 2 2 62 17 340
2020 Evaluation 4 10 24 36 23 1 2 60 15 147
2020 Data sciences 6 14 23 30 22 2 3 54 21 199
2020 Policy 8 13 24 26 26 1 2 54 22 418
2020 Project management 8 20 28 25 16 1 2 42 29 697
2020 Other services to the public 5 11 24 30 25 2 4 58 17 2478
2020 None of the above 6 12 26 28 22 2 3 53 19 3141
2019 Client contact centre 8 14 23 25 24 2 5 52 23 3751
2019 Health care practitioners 3 14 35 21 15 3 8 41 19 32
2019 Federal regulators 10 18 26 20 22 2 2 44 29 220
2019 Compliance, inspection and enforcement 10 18 30 24 15 1 2 40 28 8722
2019 Communications or public affairs 12 13 27 27 19 1 2 46 26 364
2019 Access to information and privacy 6 12 22 30 24 2 3 57 20 369
2019 Security 7 17 27 26 20 1 1 47 25 225
2019 Science and technology 6 17 29 28 17 1 2 47 24 178
2019 Library services 8 15 46 24 6 0 0 30 23 33
2019 Legal services 15 16 23 18 21 3 3 42 33 138
2019 Administration and operations 8 17 30 24 18 1 2 43 26 2469
2019 Human resources 11 22 27 22 14 1 2 38 34 1032
2019 Financial management 7 15 29 26 20 1 1 47 23 684
2019 Procurement 13 19 25 23 19 0 0 42 33 66
2019 Real property 9 18 27 21 22 1 2 45 27 160
2019 Materiel management 8 10 25 26 24 3 3 54 20 131
2019 Information management 8 15 30 23 19 2 2 44 24 318
2019 Information technology 11 18 30 23 15 1 2 39 30 2410
2019 Internal audit 5 16 21 30 22 2 4 55 23 381
2019 Evaluation 7 12 20 35 23 2 1 60 19 189
2019 Data sciences 6 12 26 29 24 1 2 55 19 235
2019 Policy 8 20 31 20 17 2 2 39 29 375
2019 Project management 11 20 33 21 12 1 1 34 32 597
2019 Other services to the public 8 14 25 27 21 2 3 50 23 2133
2019 None of the above 8 15 25 26 20 2 3 49 25 3405
2018 Client contact centre 9 17 26 24 17 2 5 44 28 3423
2018 Health care practitioners 8 9 30 27 24 0 3 52 17 40
2018 Federal regulators 16 20 31 19 12 1 2 32 37 246
2018 Compliance, inspection and enforcement 14 22 29 21 12 1 2 34 36 8709
2018 Communications or public affairs 15 24 27 16 14 1 2 31 41 350
2018 Access to information and privacy 14 16 19 23 23 1 4 48 31 322
2018 Security 8 18 35 21 14 1 2 36 28 226
2018 Science and technology 12 20 25 25 15 0 4 41 34 170
2018 Library services 11 19 30 33 3 0 4 38 31 27
2018 Legal services 19 19 25 18 17 1 2 36 38 112
2018 Administration and operations 12 21 28 22 14 1 3 37 34 2390
2018 Human resources 16 25 31 16 9 1 1 26 42 1011
2018 Financial management 11 19 30 24 11 1 3 37 31 684
2018 Procurement 10 21 21 31 11 1 4 44 34 75
2018 Real property 13 19 29 24 12 2 1 37 33 146
2018 Materiel management 9 16 28 28 17 1 1 46 25 141
2018 Information management 10 19 32 21 16 1 2 38 29 300
2018 Information technology 13 23 31 20 11 1 1 32 37 2432
2018 Internal audit 8 18 22 30 17 1 3 49 27 383
2018 Evaluation 6 13 27 28 23 0 3 52 20 193
2018 Data sciences 9 20 26 19 20 3 2 42 30 165
2018 Policy 9 15 34 23 16 1 3 41 25 344
2018 Project management 14 26 31 18 10 1 2 28 40 538
2018 Other services to the public 11 19 28 23 16 2 3 40 30 1783
2018 None of the above 11 16 29 23 16 2 3 42 28 3099

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 7 13 17 14 20 15 14 47 28 6935
2022 Health care practitioners 8 10 23 17 21 8 14 49 22 40
2022 Federal regulators 12 19 25 14 15 5 9 34 37 305
2022 Compliance, inspection and enforcement 11 17 23 19 17 7 8 42 32 9670
2022 Communications or public affairs 7 15 24 22 24 4 4 50 24 475
2022 Access to information and privacy 7 14 21 17 18 11 12 46 26 565
2022 Security 7 19 27 23 14 4 6 41 29 500
2022 Science and technology 7 16 21 23 22 3 9 50 26 190
2022 Library services 5 8 14 31 29 10 2 69 14 35
2022 Legal services 8 13 23 25 19 6 6 50 24 165
2022 Administration and operations 10 19 23 19 19 4 7 42 32 2660
2022 Human resources 11 21 25 16 17 4 5 37 36 1390
2022 Financial management 7 15 24 22 21 4 8 48 25 625
2022 Procurement 7 13 27 18 21 7 7 46 23 85
2022 Real property 9 15 21 27 15 2 12 48 28 175
2022 Materiel management 6 17 23 27 16 6 6 48 26 75
2022 Information management 5 12 28 24 15 5 10 47 20 320
2022 Information technology 5 12 22 25 26 4 7 57 19 2705
2022 Internal audit 9 16 22 15 17 11 9 41 32 570
2022 Evaluation 7 12 18 17 26 11 8 54 24 275
2022 Data sciences 5 13 24 23 28 1 6 55 19 295
2022 Policy 12 14 24 20 20 3 6 44 29 370
2022 Project management 10 19 26 21 16 3 5 40 31 1060
2022 Other services to the public 7 13 21 19 21 9 10 49 25 2470
2022 None of the above 10 14 21 18 19 8 10 45 29 3295
2020 Client contact centre 7 12 18 22 22 13 6 55 23 4620
2020 Health care practitioners 3 8 19 45 24 0 0 70 11 37
2020 Federal regulators 3 13 24 28 26 5 2 58 17 210
2020 Compliance, inspection and enforcement 4 10 23 33 24 3 3 60 15 9184
2020 Communications or public affairs 3 9 20 34 25 5 3 64 14 393
2020 Access to information and privacy 5 8 25 21 26 9 6 56 15 400
2020 Security 5 14 23 28 26 2 3 57 19 259
2020 Science and technology 3 8 21 37 22 4 4 65 13 194
2020 Library services 7 3 11 60 15 0 3 78 11 27
2020 Legal services 4 12 23 33 25 0 3 60 16 135
2020 Administration and operations 5 10 25 31 23 3 3 58 16 2377
2020 Human resources 5 11 25 33 20 3 3 56 17 1162
2020 Financial management 4 9 24 36 25 2 1 63 13 610
2020 Procurement 6 7 27 26 29 1 2 57 14 80
2020 Real property 6 13 22 30 25 3 1 58 20 151
2020 Materiel management 6 18 29 24 17 5 2 44 25 84
2020 Information management 8 10 22 29 24 5 3 57 19 283
2020 Information technology 5 10 24 31 23 4 3 59 16 2408
2020 Internal audit 5 11 17 31 24 6 5 62 19 340
2020 Evaluation 3 9 19 37 25 4 3 66 13 149
2020 Data sciences 2 9 19 34 31 0 3 68 12 198
2020 Policy 4 9 26 29 27 3 3 59 14 416
2020 Project management 6 11 24 34 21 1 3 58 17 694
2020 Other services to the public 4 8 20 28 29 6 4 64 14 2474
2020 None of the above 5 10 21 26 28 6 4 60 17 3128
2019 Client contact centre 14 17 24 18 17 5 5 39 35 3747
2019 Health care practitioners 3 18 25 28 19 8 0 50 23 32
2019 Federal regulators 11 14 23 27 20 3 2 49 27 219
2019 Compliance, inspection and enforcement 10 16 26 25 17 3 2 45 28 8690
2019 Communications or public affairs 8 14 28 24 22 1 3 48 23 365
2019 Access to information and privacy 6 17 22 22 24 6 3 50 25 368
2019 Security 9 16 23 26 21 0 3 49 26 223
2019 Science and technology 4 11 22 29 29 3 3 61 16 180
2019 Library services 6 3 23 40 12 8 8 62 10 33
2019 Legal services 11 21 20 17 23 4 4 44 35 136
2019 Administration and operations 9 17 30 23 17 3 3 42 27 2468
2019 Human resources 10 19 30 24 13 1 2 39 30 1031
2019 Financial management 6 15 28 25 22 3 2 48 23 680
2019 Procurement 3 14 26 22 32 0 3 56 17 66
2019 Real property 20 16 21 22 17 2 3 41 37 160
2019 Materiel management 6 14 23 26 25 2 4 54 21 130
2019 Information management 8 20 28 20 17 4 2 40 30 318
2019 Information technology 7 12 27 28 21 3 3 52 20 2404
2019 Internal audit 7 15 26 26 18 4 6 48 24 381
2019 Evaluation 4 10 27 34 19 4 2 56 15 189
2019 Data sciences 7 14 26 22 23 4 4 49 23 234
2019 Policy 10 16 33 22 14 2 2 38 28 372
2019 Project management 9 18 28 25 16 1 2 42 29 598
2019 Other services to the public 9 14 25 24 21 4 3 49 25 2134
2019 None of the above 9 16 23 23 20 4 4 48 27 3390
2018 Client contact centre 15 19 25 19 14 4 4 36 37 3417
2018 Health care practitioners 5 12 28 23 22 5 5 50 19 41
2018 Federal regulators 16 16 24 28 12 2 3 42 33 245
2018 Compliance, inspection and enforcement 11 17 26 26 15 3 2 44 29 8694
2018 Communications or public affairs 13 16 29 22 15 3 2 39 31 348
2018 Access to information and privacy 12 13 21 24 22 5 2 50 28 320
2018 Security 8 23 31 21 13 1 2 36 32 222
2018 Science and technology 6 10 14 39 21 5 5 67 18 170
2018 Library services 8 8 42 29 14 0 0 43 15 27
2018 Legal services 7 24 21 24 18 2 4 45 33 110
2018 Administration and operations 10 19 27 23 14 2 4 40 31 2385
2018 Human resources 10 20 33 23 11 2 2 35 31 1010
2018 Financial management 9 18 27 26 16 1 3 44 28 681
2018 Procurement 13 14 24 20 20 4 4 44 30 75
2018 Real property 17 14 18 28 19 4 1 49 32 145
2018 Materiel management 7 15 26 31 15 3 2 49 24 140
2018 Information management 7 16 27 28 17 3 2 48 24 300
2018 Information technology 6 14 26 30 18 2 2 51 22 2427
2018 Internal audit 9 17 26 22 19 3 3 45 28 378
2018 Evaluation 10 13 23 27 22 3 2 52 23 192
2018 Data sciences 11 19 23 23 17 5 2 43 32 166
2018 Policy 5 16 33 25 15 3 3 42 23 342
2018 Project management 10 22 28 22 14 1 3 38 33 535
2018 Other services to the public 9 18 27 23 16 4 4 42 29 1770
2018 None of the above 10 16 25 23 18 4 4 44 29 3100

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 6 12 27 18 21 6 11 47 21 6940
2022 Health care practitioners 12 16 20 17 17 3 15 41 35 40
2022 Federal regulators 15 18 23 21 15 2 5 39 36 305
2022 Compliance, inspection and enforcement 10 18 33 19 14 3 4 35 30 9670
2022 Communications or public affairs 8 18 34 20 15 2 3 37 28 475
2022 Access to information and privacy 4 12 28 22 19 4 11 48 19 565
2022 Security 11 20 31 18 13 3 4 33 34 500
2022 Science and technology 14 21 19 18 16 2 9 38 40 190
2022 Library services 0 15 26 41 12 5 0 56 16 35
2022 Legal services 7 17 31 23 16 2 4 42 26 165
2022 Administration and operations 8 16 32 20 18 2 4 40 26 2655
2022 Human resources 10 18 34 17 15 2 4 35 29 1395
2022 Financial management 7 14 31 22 20 2 5 45 22 625
2022 Procurement 9 18 29 23 13 2 6 39 29 85
2022 Real property 8 20 38 22 10 2 1 33 29 175
2022 Materiel management 7 10 41 23 11 1 7 37 18 75
2022 Information management 6 18 32 19 16 3 6 39 26 315
2022 Information technology 9 16 30 21 17 2 4 41 27 2705
2022 Internal audit 7 13 24 21 22 4 9 50 23 570
2022 Evaluation 8 11 27 23 22 3 6 50 21 275
2022 Data sciences 8 19 27 18 22 1 5 42 29 300
2022 Policy 12 17 29 21 17 1 4 40 30 370
2022 Project management 12 22 31 18 12 1 3 31 36 1060
2022 Other services to the public 7 13 28 20 21 4 6 46 22 2470
2022 None of the above 7 14 29 19 19 5 7 43 24 3290
2020 Client contact centre 7 14 30 22 17 5 4 44 23 4620
2020 Health care practitioners 8 20 17 39 16 0 0 55 28 36
2020 Federal regulators 7 18 27 25 18 4 1 46 26 211
2020 Compliance, inspection and enforcement 8 19 36 22 12 1 1 34 29 9236
2020 Communications or public affairs 7 16 35 25 13 2 2 39 24 395
2020 Access to information and privacy 5 17 30 23 18 3 4 44 24 397
2020 Security 8 13 35 25 15 1 2 42 22 261
2020 Science and technology 11 19 34 24 10 2 1 35 30 196
2020 Library services 7 7 42 24 17 0 3 43 14 27
2020 Legal services 8 16 35 20 19 0 1 40 24 135
2020 Administration and operations 6 16 36 23 15 2 2 40 23 2388
2020 Human resources 8 19 36 22 11 2 2 35 27 1161
2020 Financial management 6 14 37 28 13 1 1 41 21 611
2020 Procurement 6 25 36 21 10 0 2 32 31 81
2020 Real property 8 25 37 14 13 1 1 28 34 153
2020 Materiel management 7 9 31 23 24 0 6 50 17 84
2020 Information management 10 16 26 26 16 0 5 44 28 282
2020 Information technology 8 16 34 24 14 2 2 40 25 2409
2020 Internal audit 7 12 38 24 14 3 1 40 20 340
2020 Evaluation 10 13 30 29 16 3 0 45 24 149
2020 Data sciences 9 14 32 26 12 3 3 41 25 200
2020 Policy 8 15 31 27 15 2 2 44 24 417
2020 Project management 8 21 34 21 12 2 2 34 30 695
2020 Other services to the public 6 13 31 26 18 3 3 47 20 2465
2020 None of the above 8 15 31 24 17 3 3 43 24 3134
2019 Client contact centre 11 20 30 19 14 3 3 35 33 3751
2019 Health care practitioners 3 29 29 21 19 0 0 39 32 32
2019 Federal regulators 9 19 34 19 14 3 2 34 30 222
2019 Compliance, inspection and enforcement 12 22 35 19 9 1 1 29 35 8706
2019 Communications or public affairs 13 18 34 20 11 1 2 33 32 365
2019 Access to information and privacy 6 16 26 24 22 3 4 49 24 365
2019 Security 8 20 32 22 16 0 2 38 29 227
2019 Science and technology 7 23 30 21 12 3 3 36 32 180
2019 Library services 0 17 39 20 5 0 18 31 21 33
2019 Legal services 16 11 31 19 18 3 3 39 29 137
2019 Administration and operations 10 20 34 19 12 2 2 33 31 2466
2019 Human resources 12 21 37 15 12 2 2 27 34 1029
2019 Financial management 8 19 33 24 14 1 1 39 27 679
2019 Procurement 13 23 34 15 13 0 1 29 37 66
2019 Real property 15 28 28 12 13 1 3 25 45 159
2019 Materiel management 9 10 19 28 23 3 7 57 21 131
2019 Information management 10 21 32 20 13 3 1 34 32 317
2019 Information technology 11 18 36 20 11 2 2 32 30 2417
2019 Internal audit 7 17 34 23 11 3 4 37 27 382
2019 Evaluation 6 21 32 23 15 2 1 39 28 190
2019 Data sciences 8 19 34 22 13 2 2 37 28 235
2019 Policy 12 19 34 21 10 2 2 32 32 375
2019 Project management 12 24 35 17 8 2 3 26 37 598
2019 Other services to the public 9 16 30 24 16 3 2 41 27 2135
2019 None of the above 9 18 30 22 15 3 3 39 29 3400
2018 Client contact centre 13 22 30 17 11 3 4 30 37 3425
2018 Health care practitioners 7 12 36 27 10 3 5 40 21 41
2018 Federal regulators 11 26 36 16 7 2 2 24 38 246
2018 Compliance, inspection and enforcement 15 24 34 17 8 2 1 25 40 8731
2018 Communications or public affairs 17 24 31 15 9 3 2 25 43 351
2018 Access to information and privacy 8 18 28 20 19 3 3 42 28 320
2018 Security 9 23 34 16 15 0 4 32 33 226
2018 Science and technology 19 21 30 15 9 2 5 25 43 170
2018 Library services 11 28 33 22 7 0 0 29 38 26
2018 Legal services 15 13 37 12 15 4 4 30 30 114
2018 Administration and operations 11 21 34 17 11 2 3 30 34 2395
2018 Human resources 13 27 35 13 8 2 2 22 41 1008
2018 Financial management 11 21 36 21 8 1 1 30 33 685
2018 Procurement 10 24 35 17 12 0 1 30 35 75
2018 Real property 11 33 27 16 11 2 1 28 45 146
2018 Materiel management 9 14 29 26 16 5 1 45 24 141
2018 Information management 13 17 35 20 12 2 1 33 31 300
2018 Information technology 11 22 35 19 9 2 2 30 34 2436
2018 Internal audit 12 15 36 19 14 2 3 34 28 384
2018 Evaluation 8 15 33 25 16 2 2 42 24 193
2018 Data sciences 12 20 35 15 14 3 1 31 33 166
2018 Policy 10 18 41 16 11 2 2 29 28 344
2018 Project management 14 26 32 17 7 1 2 25 41 539
2018 Other services to the public 10 19 32 21 12 3 3 35 31 1782
2018 None of the above 10 18 32 20 14 3 3 36 30 3109

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 3 9 28 25 26 2 7 56 14 6950
2022 Health care practitioners 18 12 31 11 20 0 8 34 33 40
2022 Federal regulators 7 18 26 24 20 0 5 46 27 305
2022 Compliance, inspection and enforcement 5 13 34 26 17 1 3 45 19 9675
2022 Communications or public affairs 4 11 31 30 22 0 2 53 15 475
2022 Access to information and privacy 3 9 29 28 23 1 7 56 13 565
2022 Security 2 6 31 29 25 2 5 58 9 500
2022 Science and technology 7 10 23 26 27 1 6 57 18 190
2022 Library services 0 9 32 35 19 3 2 57 9 35
2022 Legal services 3 10 33 24 24 1 4 51 14 165
2022 Administration and operations 3 10 29 28 24 1 3 55 14 2660
2022 Human resources 3 9 31 32 22 1 3 55 13 1395
2022 Financial management 4 9 29 28 25 0 5 56 14 625
2022 Procurement 1 13 36 33 11 0 6 47 15 85
2022 Real property 4 11 28 35 21 0 2 56 15 175
2022 Materiel management 1 5 29 31 25 4 4 61 7 75
2022 Information management 2 10 32 25 23 1 7 52 13 320
2022 Information technology 3 7 24 32 29 1 4 65 10 2705
2022 Internal audit 3 9 26 21 30 2 8 57 14 570
2022 Evaluation 4 13 28 23 26 1 5 52 18 275
2022 Data sciences 5 12 29 28 23 2 2 53 17 300
2022 Policy 3 10 32 27 24 0 4 53 14 370
2022 Project management 3 10 27 34 21 1 3 58 14 1060
2022 Other services to the public 4 11 32 24 24 1 5 51 16 2475
2022 None of the above 5 10 29 26 22 2 6 53 15 3295
2020 Client contact centre 4 14 36 26 16 2 2 43 20 4647
2020 Health care practitioners 3 17 38 28 14 0 0 42 20 36
2020 Federal regulators 10 14 40 23 12 1 0 35 24 213
2020 Compliance, inspection and enforcement 7 19 41 22 9 0 1 32 26 9262
2020 Communications or public affairs 8 20 40 22 8 1 1 30 29 397
2020 Access to information and privacy 8 17 34 24 15 0 1 39 26 400
2020 Security 4 11 34 31 19 0 1 50 15 261
2020 Science and technology 5 21 32 31 10 1 1 42 26 197
2020 Library services 0 8 45 30 14 0 3 45 9 27
2020 Legal services 7 23 34 19 15 0 1 35 31 135
2020 Administration and operations 5 14 37 27 15 0 1 43 19 2401
2020 Human resources 6 16 40 25 11 1 1 37 22 1166
2020 Financial management 4 13 38 30 15 1 0 45 17 612
2020 Procurement 4 15 37 23 18 2 0 43 19 81
2020 Real property 3 13 40 29 14 1 1 44 16 153
2020 Materiel management 2 9 35 21 29 0 5 52 12 85
2020 Information management 8 16 36 27 12 0 1 39 24 286
2020 Information technology 4 10 31 33 20 1 1 55 14 2416
2020 Internal audit 4 12 36 29 16 3 0 46 17 342
2020 Evaluation 8 14 33 29 15 1 0 44 22 150
2020 Data sciences 6 13 40 27 13 0 0 41 19 199
2020 Policy 6 15 39 27 10 1 2 38 22 417
2020 Project management 4 15 38 28 13 0 2 42 19 696
2020 Other services to the public 6 17 35 26 15 1 2 41 23 2482
2020 None of the above 6 16 33 26 16 1 1 43 23 3150
2019 Client contact centre 9 16 33 25 14 1 2 40 26 3761
2019 Health care practitioners 11 18 30 23 18 0 0 41 29 32
2019 Federal regulators 10 15 36 21 14 2 2 36 26 221
2019 Compliance, inspection and enforcement 11 21 36 20 10 1 1 30 33 8722
2019 Communications or public affairs 9 18 36 19 16 0 1 36 28 364
2019 Access to information and privacy 4 16 29 25 23 0 3 50 21 368
2019 Security 7 12 33 28 18 0 1 47 20 227
2019 Science and technology 10 15 30 25 16 2 2 43 26 180
2019 Library services 3 14 45 27 8 0 3 37 18 33
2019 Legal services 15 17 38 16 13 1 0 30 32 138
2019 Administration and operations 8 16 34 25 15 1 1 41 24 2477
2019 Human resources 8 19 33 24 15 0 1 40 27 1033
2019 Financial management 6 15 33 28 16 0 1 45 22 686
2019 Procurement 5 15 25 36 17 0 3 54 20 66
2019 Real property 7 22 32 17 19 1 2 37 30 159
2019 Materiel management 5 14 27 24 27 1 3 53 19 131
2019 Information management 7 17 35 26 14 1 1 40 24 318
2019 Information technology 4 10 30 33 19 1 2 54 15 2414
2019 Internal audit 6 16 33 28 13 1 3 43 23 381
2019 Evaluation 8 18 30 27 16 1 1 44 26 189
2019 Data sciences 11 17 33 23 12 1 2 36 30 234
2019 Policy 8 18 32 25 16 1 1 41 26 377
2019 Project management 6 19 33 25 14 1 2 40 26 598
2019 Other services to the public 8 16 31 26 17 1 2 43 24 2142
2019 None of the above 8 17 31 25 16 1 2 43 25 3405

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 35 35 13 9 4 3 0 73 14 6960
2022 Health care practitioners 39 25 2 21 9 2 2 66 31 40
2022 Federal regulators 31 34 13 12 7 2 0 67 20 305
2022 Compliance, inspection and enforcement 23 36 16 15 9 2 0 60 24 9690
2022 Communications or public affairs 23 35 15 14 10 3 0 60 24 475
2022 Access to information and privacy 36 36 14 8 3 3 0 74 11 570
2022 Security 25 39 14 14 6 2 0 65 20 500
2022 Science and technology 21 32 15 18 11 2 1 55 30 190
2022 Library services 35 43 13 8 2 0 0 78 10 35
2022 Legal services 27 38 17 13 5 0 0 65 18 165
2022 Administration and operations 26 39 14 13 7 2 0 66 20 2670
2022 Human resources 23 40 13 15 7 2 0 65 22 1395
2022 Financial management 27 37 15 13 7 1 0 65 20 625
2022 Procurement 35 34 9 11 11 1 0 69 21 85
2022 Real property 24 42 12 15 4 3 0 68 20 175
2022 Materiel management 18 49 14 13 2 1 1 69 16 75
2022 Information management 24 38 19 10 7 2 0 64 17 320
2022 Information technology 29 35 16 11 6 2 0 66 18 2710
2022 Internal audit 32 37 14 8 6 3 0 71 15 575
2022 Evaluation 30 36 15 8 9 1 0 67 18 275
2022 Data sciences 30 33 18 10 7 2 0 65 17 300
2022 Policy 29 35 13 12 9 2 0 65 21 370
2022 Project management 19 41 13 15 9 1 0 62 25 1060
2022 Other services to the public 29 38 14 12 5 2 0 69 17 2480
2022 None of the above 26 36 16 11 8 3 0 64 19 3300
2020 Client contact centre 33 39 13 8 3 3 1 75 11 4640
2020 Health care practitioners 21 46 11 19 3 0 0 67 21 37
2020 Federal regulators 34 38 15 8 4 1 0 72 12 210
2020 Compliance, inspection and enforcement 23 42 18 12 4 1 0 65 16 9217
2020 Communications or public affairs 27 43 14 9 3 3 0 73 13 392
2020 Access to information and privacy 32 40 13 9 1 2 2 75 11 401
2020 Security 34 42 13 7 3 1 0 77 10 257
2020 Science and technology 17 36 23 15 7 2 0 55 22 191
2020 Library services 30 44 19 7 0 0 0 73 7 26
2020 Legal services 24 46 15 13 1 0 1 71 14 133
2020 Administration and operations 31 42 15 8 3 1 0 74 11 2387
2020 Human resources 29 45 12 10 3 1 0 75 13 1161
2020 Financial management 33 43 13 7 2 1 0 77 9 609
2020 Procurement 28 47 16 6 0 2 0 77 6 81
2020 Real property 28 43 16 9 3 1 0 72 12 154
2020 Materiel management 18 45 22 11 1 1 2 65 13 86
2020 Information management 27 38 15 12 5 2 1 67 17 284
2020 Information technology 32 40 15 9 3 2 0 73 11 2406
2020 Internal audit 32 41 16 7 2 2 0 74 9 341
2020 Evaluation 29 41 16 7 4 2 0 72 12 150
2020 Data sciences 30 42 16 7 3 1 0 74 10 198
2020 Policy 29 40 17 10 4 1 0 69 14 418
2020 Project management 28 41 14 13 3 1 0 70 16 691
2020 Other services to the public 32 39 15 9 3 2 0 73 12 2468
2020 None of the above 27 40 17 10 4 2 0 68 14 3144
2019 Client contact centre 22 36 20 14 6 2 0 60 20 3755
2019 Health care practitioners 15 46 16 24 0 0 0 60 24 31
2019 Federal regulators 22 37 20 12 7 1 0 61 19 225
2019 Compliance, inspection and enforcement 16 35 21 18 8 2 0 52 27 8687
2019 Communications or public affairs 17 37 17 16 8 4 1 57 25 359
2019 Access to information and privacy 33 38 14 10 3 2 0 72 14 370
2019 Security 27 36 19 10 3 3 0 66 14 226
2019 Science and technology 18 37 19 15 9 2 0 56 25 179
2019 Library services 18 43 20 11 3 0 5 64 15 33
2019 Legal services 21 34 20 14 8 4 0 57 23 138
2019 Administration and operations 22 38 18 15 5 1 0 61 21 2468
2019 Human resources 22 43 16 14 4 1 0 66 19 1027
2019 Financial management 22 40 20 13 4 2 0 63 17 683
2019 Procurement 23 31 23 20 3 0 0 54 23 66
2019 Real property 14 41 22 17 5 1 0 55 22 161
2019 Materiel management 24 42 17 6 8 2 1 68 14 129
2019 Information management 19 34 22 14 9 2 0 54 24 317
2019 Information technology 23 38 19 13 5 2 0 62 18 2405
2019 Internal audit 21 43 18 12 3 3 0 66 16 383
2019 Evaluation 14 40 27 12 4 3 0 56 16 188
2019 Data sciences 23 31 22 15 6 4 0 56 21 234
2019 Policy 19 33 19 18 8 2 0 54 27 374
2019 Project management 20 37 19 14 8 1 0 58 23 598
2019 Other services to the public 23 36 17 15 6 2 0 61 22 2138
2019 None of the above 20 36 19 15 7 3 0 57 23 3393

Diversity and inclusion

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 70 21 4 2 1 2 1 93 3 6960
2022 Health care practitioners 62 24 4 8 2 0 0 86 10 40
2022 Federal regulators 60 25 6 4 4 1 1 86 8 305
2022 Compliance, inspection and enforcement 60 26 6 4 2 2 0 87 6 9690
2022 Communications or public affairs 65 22 4 6 2 2 0 89 8 475
2022 Access to information and privacy 67 22 7 1 1 1 0 91 2 570
2022 Security 61 26 6 3 3 1 0 87 7 500
2022 Science and technology 54 27 7 7 2 3 0 84 9 190
2022 Library services 71 27 0 0 2 0 0 98 2 35
2022 Legal services 58 27 6 5 3 2 0 86 8 165
2022 Administration and operations 63 25 5 3 2 1 0 89 6 2665
2022 Human resources 68 21 5 3 2 1 0 90 5 1390
2022 Financial management 67 22 3 4 3 1 1 89 7 625
2022 Procurement 63 20 8 3 2 2 1 87 6 85
2022 Real property 62 27 3 2 4 1 0 90 7 175
2022 Materiel management 54 25 6 11 2 3 0 81 13 75
2022 Information management 55 27 7 6 3 2 0 84 9 320
2022 Information technology 65 24 5 4 2 1 0 90 6 2715
2022 Internal audit 64 26 5 2 1 1 0 91 4 570
2022 Evaluation 65 25 4 2 3 1 0 91 5 275
2022 Data sciences 66 24 4 2 2 2 0 92 4 295
2022 Policy 64 24 4 4 3 0 0 89 7 370
2022 Project management 62 24 5 5 3 1 0 86 8 1060
2022 Other services to the public 62 24 5 4 2 2 0 89 6 2480
2022 None of the above 59 25 7 4 3 2 0 86 7 3300
2020 Client contact centre 61 25 7 3 2 2 1 88 5 4644
2020 Health care practitioners 43 30 14 6 6 0 3 74 11 37
2020 Federal regulators 54 29 7 7 1 2 0 84 8 210
2020 Compliance, inspection and enforcement 50 30 8 6 4 2 0 82 10 9243
2020 Communications or public affairs 60 26 6 5 2 1 0 87 7 394
2020 Access to information and privacy 57 27 7 6 1 2 0 86 7 400
2020 Security 56 27 8 6 2 1 0 84 8 262
2020 Science and technology 47 32 8 9 5 0 0 78 14 196
2020 Library services 56 22 7 15 0 0 0 78 15 27
2020 Legal services 57 21 9 5 6 2 0 80 11 134
2020 Administration and operations 55 28 7 5 3 1 0 84 9 2396
2020 Human resources 60 25 5 6 3 1 0 86 9 1164
2020 Financial management 55 28 7 7 3 0 0 83 10 608
2020 Procurement 55 33 8 3 3 0 0 87 5 80
2020 Real property 54 25 11 5 5 1 0 80 10 153
2020 Materiel management 44 34 9 10 2 0 0 79 12 85
2020 Information management 55 24 12 4 4 1 0 80 8 285
2020 Information technology 58 27 7 4 3 1 0 86 7 2407
2020 Internal audit 50 39 7 2 1 1 0 90 3 339
2020 Evaluation 60 25 5 5 2 4 0 88 7 149
2020 Data sciences 56 29 9 4 1 0 0 86 5 198
2020 Policy 56 28 6 5 3 1 0 85 9 417
2020 Project management 56 28 7 6 4 0 0 84 9 693
2020 Other services to the public 55 26 8 6 3 2 0 82 9 2477
2020 None of the above 51 27 9 6 5 1 0 80 11 3156
2019 Client contact centre 58 26 8 5 3 1 0 84 8 3738
2019 Health care practitioners 58 24 12 6 0 0 0 81 6 32
2019 Federal regulators 48 33 6 6 5 1 0 82 11 222
2019 Compliance, inspection and enforcement 48 29 9 7 5 1 0 79 12 8711
2019 Communications or public affairs 53 26 8 9 3 1 0 80 12 366
2019 Access to information and privacy 59 23 9 6 3 0 0 82 9 368
2019 Security 60 19 6 8 7 0 0 79 15 226
2019 Science and technology 52 29 7 5 5 1 0 83 10 179
2019 Library services 52 37 3 0 6 0 3 91 6 33
2019 Legal services 51 28 11 5 4 1 0 80 9 139
2019 Administration and operations 51 28 8 8 4 1 0 80 12 2474
2019 Human resources 56 29 6 6 3 0 0 85 9 1029
2019 Financial management 50 30 8 7 4 0 0 81 11 686
2019 Procurement 65 23 9 1 0 1 0 89 2 66
2019 Real property 48 30 11 7 3 1 0 78 10 161
2019 Materiel management 48 30 7 8 5 2 0 79 13 131
2019 Information management 46 32 8 7 6 0 0 78 13 320
2019 Information technology 52 28 8 6 4 1 0 81 11 2414
2019 Internal audit 51 31 9 6 2 0 1 83 8 383
2019 Evaluation 56 20 15 7 2 1 0 76 9 189
2019 Data sciences 59 26 10 3 2 0 0 85 6 234
2019 Policy 48 32 7 7 5 1 0 81 12 374
2019 Project management 52 28 8 7 5 1 0 81 12 595
2019 Other services to the public 51 28 8 8 4 1 0 79 12 2134
2019 None of the above 48 28 10 8 5 1 0 77 13 3409
2018 Client contact centre 48 31 9 7 4 1 0 80 11 3410
2018 Health care practitioners 35 43 10 9 2 0 0 78 11 41
2018 Federal regulators 41 37 9 8 4 1 0 79 12 242
2018 Compliance, inspection and enforcement 41 33 10 9 6 1 0 75 15 8726
2018 Communications or public affairs 51 28 9 8 3 1 0 80 12 349
2018 Access to information and privacy 45 28 10 10 6 1 0 74 16 325
2018 Security 53 33 4 6 3 0 1 87 9 226
2018 Science and technology 48 27 12 7 5 1 0 76 12 169
2018 Library services 56 30 4 7 4 0 0 85 11 27
2018 Legal services 45 30 11 9 4 1 0 76 13 112
2018 Administration and operations 47 30 8 9 5 1 0 77 14 2395
2018 Human resources 51 30 7 8 2 1 0 82 11 1009
2018 Financial management 47 29 8 9 6 0 0 77 15 688
2018 Procurement 63 21 8 5 1 1 0 85 7 75
2018 Real property 43 27 12 10 7 1 0 71 17 144
2018 Materiel management 44 28 9 12 6 1 0 72 18 140
2018 Information management 45 32 8 9 7 0 0 77 16 300
2018 Information technology 45 32 9 8 5 1 0 78 13 2437
2018 Internal audit 46 32 12 5 3 1 1 80 8 381
2018 Evaluation 50 26 11 6 4 2 0 77 11 192
2018 Data sciences 53 26 10 6 4 2 0 80 10 166
2018 Policy 46 30 8 9 7 1 0 76 16 346
2018 Project management 44 29 8 11 7 1 0 74 18 535
2018 Other services to the public 47 31 8 8 5 1 0 78 14 1781
2018 None of the above 42 32 9 9 6 2 0 75 15 3108

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 76 19 2 1 1 1 0 96 2 6960
2022 Health care practitioners 67 21 4 7 0 0 0 88 7 40
2022 Federal regulators 65 23 5 4 2 0 1 90 5 305
2022 Compliance, inspection and enforcement 66 26 4 2 1 1 0 93 3 9695
2022 Communications or public affairs 71 21 3 3 2 0 0 92 5 475
2022 Access to information and privacy 68 26 3 2 1 0 0 94 3 570
2022 Security 65 26 4 4 2 0 0 91 6 500
2022 Science and technology 63 28 6 1 1 0 0 91 2 190
2022 Library services 88 10 0 2 0 0 0 98 2 35
2022 Legal services 63 27 6 2 3 0 0 89 5 165
2022 Administration and operations 65 27 3 3 1 0 0 92 4 2670
2022 Human resources 71 23 3 2 1 0 0 94 3 1395
2022 Financial management 72 20 3 3 1 0 0 92 4 625
2022 Procurement 67 23 2 5 2 0 0 90 7 85
2022 Real property 62 30 2 4 2 1 0 92 5 175
2022 Materiel management 54 32 5 6 2 0 0 86 9 75
2022 Information management 61 30 3 4 1 1 0 92 5 320
2022 Information technology 69 24 4 2 1 0 0 93 3 2715
2022 Internal audit 70 24 3 2 1 0 0 94 3 575
2022 Evaluation 68 22 4 4 1 1 0 90 5 275
2022 Data sciences 75 18 4 2 1 0 0 93 3 295
2022 Policy 73 21 2 2 2 0 0 94 4 370
2022 Project management 66 24 4 4 3 0 0 90 7 1060
2022 Other services to the public 67 25 3 3 1 0 0 93 4 2480
2022 None of the above 63 27 5 4 1 1 0 90 5 3300
2020 Client contact centre 66 26 3 2 1 1 1 93 3 4634
2020 Health care practitioners 44 36 6 8 0 0 6 85 9 36
2020 Federal regulators 60 28 6 4 0 1 0 89 5 211
2020 Compliance, inspection and enforcement 56 33 5 4 2 0 0 89 6 9215
2020 Communications or public affairs 68 24 4 3 1 0 0 92 4 394
2020 Access to information and privacy 60 31 5 3 0 0 0 91 3 397
2020 Security 61 30 4 4 0 0 0 91 5 258
2020 Science and technology 56 31 6 5 2 0 0 87 7 197
2020 Library services 72 21 7 0 0 0 0 93 0 27
2020 Legal services 64 24 2 8 1 1 0 89 9 134
2020 Administration and operations 61 28 5 4 2 0 0 89 6 2375
2020 Human resources 66 25 4 3 1 0 0 91 4 1160
2020 Financial management 61 28 5 4 1 0 0 89 5 606
2020 Procurement 62 28 4 6 0 0 0 90 6 81
2020 Real property 62 22 5 8 3 0 0 84 11 153
2020 Materiel management 49 36 6 8 1 0 0 85 9 84
2020 Information management 59 29 7 4 1 0 0 87 6 285
2020 Information technology 62 28 6 2 1 0 0 91 4 2407
2020 Internal audit 59 34 5 2 1 0 0 93 3 337
2020 Evaluation 66 24 8 3 0 0 0 89 3 150
2020 Data sciences 63 30 3 2 1 0 0 94 3 197
2020 Policy 64 27 3 4 2 0 0 91 7 416
2020 Project management 61 28 5 4 2 0 0 89 6 693
2020 Other services to the public 59 29 5 5 1 1 0 89 6 2471
2020 None of the above 56 30 6 5 3 1 0 87 7 3146
2019 Client contact centre 60 29 5 4 1 0 0 90 5 3761
2019 Health care practitioners 61 25 6 8 0 0 0 85 8 32
2019 Federal regulators 53 33 5 6 3 0 0 86 9 225
2019 Compliance, inspection and enforcement 51 34 6 6 3 0 0 85 8 8705
2019 Communications or public affairs 56 32 3 7 1 0 0 88 8 366
2019 Access to information and privacy 58 27 8 5 2 0 0 85 7 370
2019 Security 62 22 7 6 3 0 0 84 9 227
2019 Science and technology 52 35 6 3 4 0 0 87 7 178
2019 Library services 64 24 0 6 3 3 0 91 9 32
2019 Legal services 57 26 7 7 3 0 0 83 10 137
2019 Administration and operations 52 33 7 6 3 0 0 85 9 2477
2019 Human resources 60 30 4 5 1 0 0 90 6 1032
2019 Financial management 50 33 9 6 2 0 0 83 8 684
2019 Procurement 65 26 6 3 0 0 0 91 3 64
2019 Real property 50 30 10 9 1 0 0 80 10 159
2019 Materiel management 45 34 7 12 2 0 0 79 14 131
2019 Information management 47 34 8 8 2 0 0 81 11 318
2019 Information technology 57 30 6 5 2 0 0 87 7 2415
2019 Internal audit 52 37 6 3 1 0 0 89 5 384
2019 Evaluation 53 32 7 7 2 0 0 85 8 187
2019 Data sciences 64 27 5 3 2 0 0 90 5 235
2019 Policy 55 31 6 5 2 1 0 87 7 375
2019 Project management 56 29 7 5 2 0 0 85 8 595
2019 Other services to the public 52 32 7 6 3 0 0 84 9 2139
2019 None of the above 49 33 8 6 3 0 0 83 9 3406
2018 Client contact centre 51 36 6 4 2 0 0 88 6 3412
2018 Health care practitioners 51 37 5 7 0 0 0 88 7 41
2018 Federal regulators 46 40 6 5 3 0 0 86 8 243
2018 Compliance, inspection and enforcement 45 38 7 6 3 0 0 83 9 8728
2018 Communications or public affairs 57 31 6 4 1 0 0 88 5 350
2018 Access to information and privacy 50 33 9 6 3 0 0 83 8 325
2018 Security 57 32 4 6 0 0 1 90 6 225
2018 Science and technology 55 31 7 5 2 0 0 86 7 169
2018 Library services 70 20 0 7 4 0 0 89 11 27
2018 Legal services 53 34 5 5 3 0 0 87 8 110
2018 Administration and operations 47 37 7 6 2 0 0 84 8 2392
2018 Human resources 55 34 5 4 1 0 0 89 5 1011
2018 Financial management 47 36 7 5 4 0 0 84 9 689
2018 Procurement 52 36 8 4 0 0 0 88 4 75
2018 Real property 52 29 7 9 3 1 0 81 12 146
2018 Materiel management 40 42 8 9 1 0 0 82 10 140
2018 Information management 50 32 8 7 4 0 0 82 10 301
2018 Information technology 49 35 7 6 2 0 0 85 8 2435
2018 Internal audit 51 35 7 5 2 0 1 87 6 383
2018 Evaluation 46 41 4 5 3 1 0 88 8 193
2018 Data sciences 58 28 8 5 1 1 0 86 5 165
2018 Policy 56 29 6 6 3 0 0 85 9 348
2018 Project management 47 36 7 7 3 0 0 83 10 537
2018 Other services to the public 48 36 6 6 3 0 0 85 9 1785
2018 None of the above 44 38 8 6 3 0 0 82 10 3103

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 58 26 9 2 1 3 2 88 3 6965
2022 Health care practitioners 61 33 2 2 2 0 0 94 4 40
2022 Federal regulators 52 26 11 4 3 2 1 81 7 305
2022 Compliance, inspection and enforcement 51 32 10 3 2 3 1 86 5 9690
2022 Communications or public affairs 62 27 6 3 2 1 0 90 4 475
2022 Access to information and privacy 52 30 10 2 1 4 1 86 3 570
2022 Security 55 31 8 4 1 2 0 87 5 500
2022 Science and technology 53 31 9 3 1 2 1 86 4 190
2022 Library services 72 22 0 4 0 2 0 95 5 35
2022 Legal services 53 26 12 3 3 2 1 81 6 165
2022 Administration and operations 55 32 8 2 1 2 0 89 4 2670
2022 Human resources 59 30 7 2 1 1 0 90 3 1395
2022 Financial management 59 28 8 3 2 0 1 88 4 625
2022 Procurement 62 31 5 1 1 0 0 93 2 85
2022 Real property 48 37 7 3 2 4 0 88 5 175
2022 Materiel management 50 33 9 4 1 3 0 86 5 75
2022 Information management 50 35 8 3 1 1 1 87 5 320
2022 Information technology 61 31 5 2 1 1 0 92 3 2715
2022 Internal audit 54 32 9 1 1 2 1 88 3 570
2022 Evaluation 57 28 8 3 1 3 1 88 4 275
2022 Data sciences 61 29 5 3 0 2 0 92 3 295
2022 Policy 58 32 4 1 2 2 1 92 3 370
2022 Project management 58 30 6 2 2 1 0 89 5 1060
2022 Other services to the public 52 29 11 2 1 3 1 85 4 2480
2022 None of the above 49 30 11 3 2 3 1 84 5 3300
2020 Client contact centre 47 31 13 2 1 4 2 82 4 4613
2020 Health care practitioners 45 35 8 3 3 0 6 85 6 37
2020 Federal regulators 49 33 10 3 0 4 0 85 4 212
2020 Compliance, inspection and enforcement 42 37 12 4 2 2 0 81 6 9189
2020 Communications or public affairs 61 29 5 3 1 1 1 91 4 391
2020 Access to information and privacy 46 33 14 3 1 3 1 82 4 392
2020 Security 51 39 6 3 0 1 0 91 3 258
2020 Science and technology 41 38 12 4 4 1 0 80 8 191
2020 Library services 64 29 4 4 0 0 0 93 4 26
2020 Legal services 51 27 10 7 3 1 1 80 10 133
2020 Administration and operations 51 32 10 4 2 1 0 84 6 2378
2020 Human resources 56 31 7 4 1 1 0 88 5 1160
2020 Financial management 51 34 7 4 2 1 0 87 6 606
2020 Procurement 56 32 9 1 0 1 0 90 1 80
2020 Real property 52 33 8 4 2 1 1 87 6 153
2020 Materiel management 41 35 14 5 2 3 0 79 7 83
2020 Information management 47 35 10 5 1 2 0 84 6 282
2020 Information technology 55 32 9 3 1 1 0 87 4 2397
2020 Internal audit 45 37 12 3 1 1 1 84 4 337
2020 Evaluation 51 34 8 3 1 3 0 88 3 150
2020 Data sciences 54 34 7 2 0 1 1 90 3 197
2020 Policy 55 29 8 4 2 2 0 86 6 415
2020 Project management 53 35 7 3 2 0 0 89 4 688
2020 Other services to the public 44 35 13 3 1 3 1 82 5 2459
2020 None of the above 42 35 13 5 3 2 1 79 8 3132
2019 Client contact centre 42 34 15 3 2 3 2 79 5 3763
2019 Health care practitioners 43 45 9 3 0 0 0 88 3 32
2019 Federal regulators 41 38 12 4 3 1 0 80 8 225
2019 Compliance, inspection and enforcement 38 38 14 4 3 2 0 79 7 8716
2019 Communications or public affairs 51 34 7 4 2 1 0 87 6 365
2019 Access to information and privacy 47 33 13 3 2 2 1 82 5 370
2019 Security 58 28 7 3 3 1 0 87 6 227
2019 Science and technology 42 38 13 5 2 0 1 81 7 178
2019 Library services 54 31 3 3 6 3 0 88 9 33
2019 Legal services 43 36 12 5 2 1 0 80 8 139
2019 Administration and operations 45 36 11 4 3 1 1 82 6 2484
2019 Human resources 53 35 8 3 1 0 0 88 4 1031
2019 Financial management 46 35 12 4 2 1 0 82 6 687
2019 Procurement 54 37 4 1 0 1 1 94 2 66
2019 Real property 41 42 12 4 1 0 0 83 6 159
2019 Materiel management 40 37 9 7 3 1 2 80 11 131
2019 Information management 44 36 10 5 3 2 0 81 8 320
2019 Information technology 49 35 9 4 2 1 0 85 6 2425
2019 Internal audit 40 39 14 3 1 2 1 81 4 384
2019 Evaluation 43 34 15 5 2 1 0 78 7 186
2019 Data sciences 55 34 6 4 0 1 0 90 4 234
2019 Policy 48 37 7 4 2 1 0 86 6 374
2019 Project management 50 36 8 4 1 1 0 87 5 599
2019 Other services to the public 41 35 15 4 2 3 1 78 6 2138
2019 None of the above 38 35 16 5 3 2 1 76 8 3417
2018 Client contact centre 34 38 18 4 3 2 1 75 7 3410
2018 Health care practitioners 26 42 20 7 0 5 0 72 7 41
2018 Federal regulators 39 41 13 3 2 0 0 81 6 244
2018 Compliance, inspection and enforcement 31 43 15 5 3 2 0 76 9 8737
2018 Communications or public affairs 46 37 9 5 1 1 0 84 7 349
2018 Access to information and privacy 37 34 17 5 3 1 2 74 9 327
2018 Security 49 40 6 3 0 0 0 90 3 224
2018 Science and technology 42 36 14 5 2 1 0 80 7 168
2018 Library services 51 34 4 4 7 0 0 85 11 27
2018 Legal services 38 41 11 4 3 1 2 81 8 112
2018 Administration and operations 40 38 13 5 2 2 0 80 7 2400
2018 Human resources 48 37 9 3 1 1 0 87 4 1012
2018 Financial management 39 38 15 4 2 2 0 78 6 690
2018 Procurement 51 35 9 4 0 1 0 86 4 75
2018 Real property 44 37 13 2 4 0 0 81 6 146
2018 Materiel management 38 36 17 6 2 1 1 75 8 140
2018 Information management 38 38 13 6 3 2 0 77 9 302
2018 Information technology 42 40 11 3 2 1 0 83 6 2439
2018 Internal audit 38 38 17 2 1 2 2 79 3 383
2018 Evaluation 42 36 13 5 3 1 1 79 8 194
2018 Data sciences 46 33 13 2 4 2 1 81 6 167
2018 Policy 45 36 10 4 2 2 0 83 6 348
2018 Project management 45 39 8 4 3 1 0 85 7 535
2018 Other services to the public 37 39 15 4 2 2 1 78 7 1788
2018 None of the above 31 40 18 4 4 3 1 73 8 3113

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 54 29 8 3 2 3 1 86 5 6970
2022 Health care practitioners 54 31 7 6 2 0 0 85 8 40
2022 Federal regulators 43 32 12 5 5 3 0 78 10 310
2022 Compliance, inspection and enforcement 41 36 12 5 4 2 0 79 9 9695
2022 Communications or public affairs 46 35 9 5 4 2 0 81 9 475
2022 Access to information and privacy 56 28 8 3 2 2 0 86 5 570
2022 Security 48 32 11 4 2 3 0 83 6 500
2022 Science and technology 43 30 12 7 4 3 1 76 12 190
2022 Library services 57 29 2 2 9 0 0 86 12 35
2022 Legal services 39 39 11 6 3 2 0 79 10 165
2022 Administration and operations 47 33 10 4 4 2 0 82 8 2670
2022 Human resources 47 36 9 4 2 2 0 85 6 1395
2022 Financial management 50 34 9 4 3 0 0 84 7 625
2022 Procurement 54 25 12 4 4 1 0 80 9 85
2022 Real property 44 33 12 6 2 2 0 79 8 175
2022 Materiel management 40 41 13 2 2 1 0 82 5 75
2022 Information management 47 34 11 4 2 2 1 83 7 320
2022 Information technology 49 34 9 3 3 2 0 85 6 2715
2022 Internal audit 49 34 9 3 2 2 0 86 5 575
2022 Evaluation 47 33 11 3 5 1 0 81 8 275
2022 Data sciences 50 35 7 4 2 2 0 87 6 300
2022 Policy 41 36 9 5 6 1 1 79 11 370
2022 Project management 44 36 9 5 3 1 0 82 9 1060
2022 Other services to the public 49 34 9 3 3 3 0 85 6 2480
2022 None of the above 44 34 10 5 3 3 1 81 8 3300
2020 Client contact centre 49 33 10 4 2 2 0 85 6 4629
2020 Health care practitioners 51 35 6 0 3 6 0 91 3 37
2020 Federal regulators 46 32 13 3 4 3 0 80 7 211
2020 Compliance, inspection and enforcement 37 40 12 6 3 2 0 78 9 9222
2020 Communications or public affairs 43 41 8 3 2 2 0 86 6 395
2020 Access to information and privacy 51 34 8 4 1 1 0 87 6 392
2020 Security 50 36 10 3 1 1 0 87 3 260
2020 Science and technology 35 40 13 6 4 2 0 76 11 196
2020 Library services 41 40 7 12 0 0 0 82 12 27
2020 Legal services 36 39 17 6 1 0 1 76 7 135
2020 Administration and operations 48 35 9 4 2 1 0 84 6 2395
2020 Human resources 47 38 7 5 2 1 0 86 7 1156
2020 Financial management 47 36 9 4 2 1 0 85 7 607
2020 Procurement 52 32 10 5 0 1 0 85 5 81
2020 Real property 49 36 11 3 1 1 0 85 4 150
2020 Materiel management 39 41 13 3 1 2 0 82 5 86
2020 Information management 43 36 12 3 4 2 0 81 7 283
2020 Information technology 51 35 8 3 2 1 0 87 5 2401
2020 Internal audit 41 38 13 4 2 2 0 80 6 341
2020 Evaluation 45 35 11 7 0 1 0 81 7 150
2020 Data sciences 47 39 8 4 1 1 0 87 5 199
2020 Policy 45 34 9 6 4 2 0 81 10 418
2020 Project management 46 38 9 5 1 1 0 84 6 692
2020 Other services to the public 48 35 9 5 2 2 0 84 6 2462
2020 None of the above 43 36 12 4 3 2 0 81 7 3139
2019 Client contact centre 45 35 11 5 2 1 0 81 7 3748
2019 Health care practitioners 44 40 9 3 3 0 0 85 6 32
2019 Federal regulators 38 36 12 7 5 1 0 75 12 224
2019 Compliance, inspection and enforcement 37 38 13 7 4 1 0 76 11 8683
2019 Communications or public affairs 42 41 6 7 3 2 0 85 9 361
2019 Access to information and privacy 54 30 10 4 1 1 0 85 5 368
2019 Security 51 35 9 3 2 0 0 86 5 220
2019 Science and technology 40 37 12 8 3 1 0 77 11 179
2019 Library services 40 37 17 6 0 0 0 77 6 33
2019 Legal services 37 41 11 6 4 0 1 78 11 139
2019 Administration and operations 45 36 10 4 3 2 0 83 7 2472
2019 Human resources 49 35 10 4 2 1 0 85 5 1023
2019 Financial management 42 40 9 6 2 1 0 83 8 682
2019 Procurement 53 37 8 0 0 2 0 92 0 65
2019 Real property 41 39 10 5 2 3 0 82 7 161
2019 Materiel management 40 43 9 6 2 1 0 83 8 130
2019 Information management 41 37 11 7 2 2 0 80 9 319
2019 Information technology 49 35 10 4 2 1 0 85 6 2411
2019 Internal audit 38 41 12 6 2 1 0 80 8 384
2019 Evaluation 41 34 15 5 2 2 0 77 7 189
2019 Data sciences 44 37 11 5 1 1 0 83 6 231
2019 Policy 38 40 10 7 2 2 0 80 10 375
2019 Project management 46 36 11 4 2 1 0 83 6 595
2019 Other services to the public 45 34 12 5 2 1 0 80 8 2133
2019 None of the above 40 36 13 5 3 2 0 78 9 3387
2018 Client contact centre 48 36 9 3 2 1 0 86 5 3413
2018 Health care practitioners 53 36 8 0 3 0 0 90 3 38
2018 Federal regulators 44 43 9 2 2 1 0 87 4 247
2018 Compliance, inspection and enforcement 41 38 11 5 3 1 0 81 8 8723
2018 Communications or public affairs 45 40 6 5 2 1 0 87 7 350
2018 Access to information and privacy 56 30 7 3 2 1 0 87 6 323
2018 Security 60 32 5 2 0 0 1 93 2 227
2018 Science and technology 41 41 6 6 4 2 0 83 11 169
2018 Library services 47 26 10 7 11 0 0 72 18 28
2018 Legal services 42 40 13 3 1 1 0 83 4 115
2018 Administration and operations 49 36 8 3 2 1 0 86 5 2388
2018 Human resources 52 36 8 2 1 1 0 89 3 1011
2018 Financial management 52 33 8 4 2 1 0 86 5 691
2018 Procurement 59 31 4 3 0 3 0 93 3 74
2018 Real property 52 32 8 5 3 1 0 84 8 143
2018 Materiel management 51 31 12 4 1 1 1 83 4 138
2018 Information management 46 34 11 4 3 2 0 81 7 302
2018 Information technology 50 35 9 3 2 1 0 86 5 2432
2018 Internal audit 45 38 11 3 3 0 0 83 6 387
2018 Evaluation 45 39 10 3 2 1 0 85 4 190
2018 Data sciences 46 35 11 3 2 2 1 83 5 166
2018 Policy 46 36 11 4 2 1 0 83 6 350
2018 Project management 50 34 8 4 2 1 0 85 6 537
2018 Other services to the public 51 33 9 4 2 1 0 85 6 1774
2018 None of the above 46 34 11 4 2 2 0 82 6 3090

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 60 27 6 2 1 4 1 90 3 6955
2022 Health care practitioners 56 21 11 2 0 10 0 85 2 40
2022 Federal regulators 50 31 8 3 3 5 1 86 6 310
2022 Compliance, inspection and enforcement 50 32 9 3 2 4 0 86 5 9690
2022 Communications or public affairs 40 41 7 3 2 5 1 86 6 475
2022 Access to information and privacy 59 27 6 2 1 4 1 90 3 570
2022 Security 50 35 7 2 1 4 0 89 4 500
2022 Science and technology 45 38 8 3 1 4 0 87 5 190
2022 Library services 44 44 9 0 0 3 0 91 0 35
2022 Legal services 51 30 6 5 3 3 1 84 9 160
2022 Administration and operations 50 33 8 2 2 4 1 87 4 2670
2022 Human resources 54 32 7 3 1 3 0 88 4 1395
2022 Financial management 54 30 7 2 1 5 0 89 4 625
2022 Procurement 61 23 8 2 2 4 0 87 4 85
2022 Real property 40 38 11 5 2 3 0 81 8 175
2022 Materiel management 50 29 13 3 0 4 1 84 3 75
2022 Information management 44 35 8 5 2 4 2 84 7 320
2022 Information technology 53 31 7 2 1 5 1 89 3 2710
2022 Internal audit 52 34 7 2 1 4 0 90 3 575
2022 Evaluation 51 31 10 2 1 3 1 86 4 275
2022 Data sciences 51 31 7 2 1 6 1 88 4 300
2022 Policy 47 33 10 5 2 4 0 83 7 370
2022 Project management 50 32 7 4 2 4 0 86 6 1060
2022 Other services to the public 53 31 7 2 1 5 1 89 3 2480
2022 None of the above 47 31 10 3 2 7 1 84 5 3300
2020 Client contact centre 54 30 8 2 1 3 1 88 3 4627
2020 Health care practitioners 43 43 6 0 6 3 0 89 6 37
2020 Federal regulators 52 30 9 2 3 4 0 86 5 213
2020 Compliance, inspection and enforcement 46 36 11 3 2 2 0 84 5 9253
2020 Communications or public affairs 49 33 9 4 1 5 0 86 5 394
2020 Access to information and privacy 56 27 9 3 1 3 2 86 4 399
2020 Security 55 32 9 1 1 1 0 88 3 261
2020 Science and technology 37 41 11 5 3 3 1 80 8 197
2020 Library services 51 22 23 0 0 0 3 76 0 27
2020 Legal services 40 35 16 1 2 4 2 80 4 136
2020 Administration and operations 53 32 9 3 2 2 0 87 5 2392
2020 Human resources 51 35 8 3 1 2 0 87 4 1159
2020 Financial management 54 32 9 3 1 1 1 87 4 611
2020 Procurement 52 34 10 1 0 1 1 89 1 81
2020 Real property 50 34 11 3 0 2 0 85 3 154
2020 Materiel management 51 31 11 6 0 0 1 83 6 85
2020 Information management 51 31 8 3 2 4 0 86 5 283
2020 Information technology 54 29 9 2 1 4 0 87 4 2411
2020 Internal audit 47 37 10 3 1 2 0 86 4 341
2020 Evaluation 52 30 9 7 1 1 1 83 8 150
2020 Data sciences 53 29 11 1 2 3 1 85 3 199
2020 Policy 48 32 9 5 2 2 0 83 8 416
2020 Project management 50 34 10 4 1 2 0 85 5 696
2020 Other services to the public 54 29 10 3 1 2 1 86 4 2472
2020 None of the above 48 31 12 3 2 3 1 83 5 3155
2019 Client contact centre 53 31 9 3 2 2 0 86 4 3746
2019 Health care practitioners 52 42 3 0 3 0 0 94 3 31
2019 Federal regulators 49 34 11 2 2 2 0 84 5 224
2019 Compliance, inspection and enforcement 47 35 11 3 2 2 0 83 6 8688
2019 Communications or public affairs 50 31 8 4 2 5 0 85 7 363
2019 Access to information and privacy 59 27 9 1 1 2 1 89 3 369
2019 Security 58 25 12 2 1 1 0 85 3 223
2019 Science and technology 44 32 17 4 2 2 0 78 5 179
2019 Library services 56 35 5 0 0 0 3 94 0 33
2019 Legal services 48 35 11 0 2 3 1 86 2 138
2019 Administration and operations 55 31 9 2 2 2 0 87 4 2467
2019 Human resources 57 33 6 2 1 1 0 91 3 1029
2019 Financial management 51 34 10 3 1 2 0 86 4 685
2019 Procurement 64 27 8 0 0 1 0 92 0 66
2019 Real property 52 27 14 2 3 2 0 81 5 159
2019 Materiel management 52 26 10 5 2 2 2 82 8 129
2019 Information management 54 28 10 4 1 3 1 84 5 316
2019 Information technology 54 30 10 2 1 2 1 87 3 2416
2019 Internal audit 48 36 12 3 0 1 0 85 3 384
2019 Evaluation 51 32 12 2 1 2 0 85 3 190
2019 Data sciences 51 34 9 2 1 3 1 88 3 234
2019 Policy 50 32 8 3 2 4 1 87 5 376
2019 Project management 55 29 10 3 1 1 0 85 4 599
2019 Other services to the public 54 30 9 3 1 2 0 86 4 2133
2019 None of the above 49 32 11 3 2 3 1 84 5 3402
2018 Client contact centre 50 36 8 3 2 1 0 88 4 3412
2018 Health care practitioners 51 33 10 3 0 3 0 86 3 38
2018 Federal regulators 49 36 11 1 2 2 0 86 2 248
2018 Compliance, inspection and enforcement 46 36 11 3 3 2 0 83 6 8727
2018 Communications or public affairs 52 31 10 2 1 3 0 86 3 349
2018 Access to information and privacy 59 25 8 4 1 2 1 86 5 324
2018 Security 58 33 7 1 0 1 0 92 1 226
2018 Science and technology 46 35 10 3 2 4 0 84 6 169
2018 Library services 58 21 7 7 7 0 0 79 14 28
2018 Legal services 41 37 14 4 2 2 0 80 6 115
2018 Administration and operations 53 33 8 2 2 2 0 88 4 2397
2018 Human resources 56 34 7 1 0 1 0 91 2 1011
2018 Financial management 50 34 10 3 2 1 0 86 5 689
2018 Procurement 58 31 5 3 0 3 0 92 3 74
2018 Real property 51 30 9 4 4 1 1 83 8 144
2018 Materiel management 53 27 15 2 1 1 1 81 3 138
2018 Information management 50 29 12 3 2 2 0 82 5 303
2018 Information technology 50 33 10 2 2 2 0 85 4 2430
2018 Internal audit 46 36 11 2 2 1 1 84 5 385
2018 Evaluation 50 34 11 2 2 0 0 85 4 191
2018 Data sciences 53 26 11 5 1 4 1 83 6 166
2018 Policy 50 33 10 4 1 2 0 85 5 350
2018 Project management 53 33 7 3 1 2 0 88 4 538
2018 Other services to the public 52 32 10 3 1 2 0 86 4 1768
2018 None of the above 47 34 11 3 2 2 0 84 5 3093

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 66 26 4 2 1 0 0 93 3 6970
2022 Health care practitioners 71 20 5 4 0 0 0 91 4 40
2022 Federal regulators 53 34 5 3 3 0 0 88 7 310
2022 Compliance, inspection and enforcement 54 32 6 4 3 0 0 87 7 9700
2022 Communications or public affairs 56 32 4 4 4 0 0 88 8 475
2022 Access to information and privacy 65 28 4 2 1 1 0 93 3 570
2022 Security 60 29 6 2 3 0 0 90 4 500
2022 Science and technology 56 29 8 5 1 0 0 85 7 190
2022 Library services 70 18 7 2 2 0 0 88 4 35
2022 Legal services 55 30 4 5 4 0 1 86 9 165
2022 Administration and operations 58 30 5 3 3 0 0 89 6 2670
2022 Human resources 64 28 4 3 1 0 0 92 4 1395
2022 Financial management 63 26 4 3 3 0 0 90 6 625
2022 Procurement 65 19 5 5 6 0 0 84 11 85
2022 Real property 50 39 5 4 2 0 0 89 6 175
2022 Materiel management 57 26 8 7 2 0 0 83 9 75
2022 Information management 56 33 7 2 2 0 0 89 4 320
2022 Information technology 62 28 5 3 2 0 0 90 5 2710
2022 Internal audit 61 29 5 2 2 0 0 90 5 575
2022 Evaluation 65 25 4 3 2 1 0 90 6 275
2022 Data sciences 63 26 5 3 2 0 0 90 5 300
2022 Policy 54 37 3 3 3 0 0 90 7 370
2022 Project management 56 32 5 4 3 0 0 88 6 1060
2022 Other services to the public 62 29 4 3 2 0 0 91 5 2485
2022 None of the above 56 30 7 5 2 0 0 86 7 3305
2020 Client contact centre 63 28 5 2 1 0 0 92 3 4653
2020 Health care practitioners 53 36 3 3 6 0 0 89 8 37
2020 Federal regulators 58 29 7 3 2 1 0 88 5 212
2020 Compliance, inspection and enforcement 50 36 8 4 2 0 0 86 6 9247
2020 Communications or public affairs 65 27 5 1 1 0 0 93 3 395
2020 Access to information and privacy 61 29 6 2 0 0 2 91 3 400
2020 Security 69 25 3 2 0 0 0 94 3 261
2020 Science and technology 47 40 6 3 3 0 1 88 7 196
2020 Library services 65 28 4 4 0 0 0 93 4 26
2020 Legal services 55 30 8 5 3 0 0 85 8 136
2020 Administration and operations 62 28 5 3 1 0 0 90 4 2396
2020 Human resources 64 28 4 2 1 0 0 92 3 1158
2020 Financial management 63 28 6 3 1 0 0 91 4 608
2020 Procurement 63 32 4 1 0 0 0 95 1 81
2020 Real property 65 25 6 3 0 0 0 90 3 154
2020 Materiel management 49 32 11 7 0 0 1 82 7 84
2020 Information management 57 30 7 3 3 0 0 87 5 286
2020 Information technology 65 27 6 2 1 0 0 91 3 2409
2020 Internal audit 56 35 6 2 1 1 0 92 2 342
2020 Evaluation 61 30 7 1 0 0 0 91 2 149
2020 Data sciences 64 28 5 0 2 0 0 92 2 200
2020 Policy 58 30 6 4 1 0 0 89 5 419
2020 Project management 61 29 7 2 2 0 0 90 3 692
2020 Other services to the public 63 27 6 3 1 0 0 90 4 2472
2020 None of the above 56 31 7 3 2 0 0 87 5 3141
2019 Client contact centre 56 31 8 3 2 0 0 88 5 3758
2019 Health care practitioners 53 38 0 6 3 0 0 91 9 32
2019 Federal regulators 50 34 9 3 4 0 0 84 7 225
2019 Compliance, inspection and enforcement 47 35 9 5 4 0 0 82 8 8735
2019 Communications or public affairs 59 31 5 4 2 1 0 90 5 365
2019 Access to information and privacy 63 29 6 1 1 0 0 92 2 367
2019 Security 65 25 5 3 1 0 0 90 4 225
2019 Science and technology 48 42 6 1 4 0 0 89 5 180
2019 Library services 62 22 12 0 3 0 0 85 3 33
2019 Legal services 50 33 9 5 3 0 0 83 8 138
2019 Administration and operations 56 30 8 4 2 0 0 86 6 2475
2019 Human resources 63 26 7 3 1 0 0 90 4 1029
2019 Financial management 54 33 7 5 1 0 0 87 6 686
2019 Procurement 67 24 6 3 0 0 0 91 3 65
2019 Real property 53 30 9 7 1 0 0 84 8 161
2019 Materiel management 55 31 7 5 3 0 0 86 8 130
2019 Information management 53 30 8 6 3 0 0 83 9 318
2019 Information technology 58 32 6 3 1 0 0 90 4 2419
2019 Internal audit 51 35 8 3 2 1 0 87 5 384
2019 Evaluation 52 34 8 4 2 1 0 86 6 190
2019 Data sciences 61 30 5 2 2 1 0 92 3 233
2019 Policy 52 33 7 5 3 0 0 85 8 377
2019 Project management 56 31 8 4 2 0 0 86 6 598
2019 Other services to the public 54 31 9 4 2 0 0 85 6 2138
2019 None of the above 50 32 10 4 2 0 0 83 7 3411
2018 Client contact centre 51 35 8 3 2 0 0 87 6 3405
2018 Health care practitioners 57 34 3 6 0 0 0 91 6 37
2018 Federal regulators 52 32 10 4 2 0 0 84 6 246
2018 Compliance, inspection and enforcement 43 37 10 5 4 0 0 80 9 8713
2018 Communications or public affairs 53 37 6 3 1 0 0 90 4 350
2018 Access to information and privacy 58 29 8 2 2 0 0 87 5 324
2018 Security 61 31 5 2 0 0 0 93 2 227
2018 Science and technology 46 41 5 5 2 0 0 87 8 170
2018 Library services 53 29 4 7 7 0 0 82 14 28
2018 Legal services 46 34 11 4 4 0 0 81 8 113
2018 Administration and operations 54 32 8 3 2 0 0 87 6 2393
2018 Human resources 56 34 5 3 1 0 0 91 4 1008
2018 Financial management 52 35 6 3 3 0 0 87 6 685
2018 Procurement 62 27 5 5 0 0 0 89 5 74
2018 Real property 55 31 5 7 3 0 0 86 9 143
2018 Materiel management 54 30 6 7 3 0 0 84 10 140
2018 Information management 48 35 9 5 3 0 0 83 8 300
2018 Information technology 52 34 8 4 2 0 0 87 5 2426
2018 Internal audit 48 36 9 3 3 0 0 84 7 384
2018 Evaluation 53 34 7 3 3 0 0 87 6 189
2018 Data sciences 46 39 8 5 1 1 0 86 7 165
2018 Policy 54 29 10 5 2 0 0 83 7 348
2018 Project management 52 34 8 4 2 0 0 86 6 536
2018 Other services to the public 53 32 7 5 2 0 0 86 7 1774
2018 None of the above 48 35 10 4 3 0 0 83 7 3089

Anti-racism

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 45 21 11 4 4 9 6 77 10 6965
2022 Health care practitioners 50 10 15 2 4 12 7 74 8 40
2022 Federal regulators 42 22 10 8 6 6 6 72 16 310
2022 Compliance, inspection and enforcement 38 25 13 6 5 9 4 73 13 9690
2022 Communications or public affairs 52 22 9 5 3 5 5 81 9 475
2022 Access to information and privacy 40 21 17 5 3 8 6 71 9 570
2022 Security 48 24 9 3 5 7 5 81 10 500
2022 Science and technology 40 23 11 4 5 11 6 76 11 190
2022 Library services 50 23 12 6 0 5 5 81 6 35
2022 Legal services 40 22 13 8 3 10 4 72 13 165
2022 Administration and operations 47 24 9 4 4 7 5 80 9 2665
2022 Human resources 50 25 8 4 2 5 5 84 7 1395
2022 Financial management 46 22 10 5 4 8 5 78 10 625
2022 Procurement 47 22 9 1 5 9 6 82 8 85
2022 Real property 37 28 10 5 6 8 6 75 12 175
2022 Materiel management 34 32 14 6 5 6 3 72 12 75
2022 Information management 40 22 15 3 5 9 6 73 10 320
2022 Information technology 45 23 9 3 4 10 6 81 8 2715
2022 Internal audit 34 27 11 7 6 9 6 72 15 575
2022 Evaluation 47 22 11 4 5 7 4 78 10 275
2022 Data sciences 48 21 10 3 3 9 6 82 7 300
2022 Policy 46 21 10 3 5 9 6 79 9 370
2022 Project management 49 22 9 5 4 6 5 80 10 1060
2022 Other services to the public 40 23 14 4 4 9 8 75 9 2485
2022 None of the above 38 22 13 4 4 11 7 73 11 3300

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 44 22 12 4 4 9 6 78 9 6965
2022 Health care practitioners 41 17 14 5 2 14 7 73 9 40
2022 Federal regulators 41 22 10 9 5 6 7 72 16 310
2022 Compliance, inspection and enforcement 37 25 14 6 5 9 4 72 12 9695
2022 Communications or public affairs 49 25 7 6 4 4 5 81 11 475
2022 Access to information and privacy 39 24 15 5 3 8 7 73 9 570
2022 Security 48 22 10 5 4 7 5 79 10 500
2022 Science and technology 42 23 13 4 5 8 6 75 10 190
2022 Library services 56 12 15 7 0 5 5 75 8 35
2022 Legal services 43 21 18 3 3 8 4 73 6 165
2022 Administration and operations 46 25 10 4 3 7 5 80 9 2665
2022 Human resources 50 24 9 5 2 6 5 83 7 1395
2022 Financial management 46 21 12 5 4 7 5 77 10 625
2022 Procurement 47 21 9 4 4 8 6 80 10 85
2022 Real property 33 27 15 6 5 6 7 70 13 175
2022 Materiel management 36 28 14 5 5 10 3 72 12 75
2022 Information management 41 22 16 4 4 7 6 72 9 320
2022 Information technology 44 23 9 4 3 10 7 80 8 2715
2022 Internal audit 34 28 10 7 5 9 6 73 14 575
2022 Evaluation 44 24 11 5 4 7 5 77 10 275
2022 Data sciences 45 23 9 3 4 9 6 80 8 300
2022 Policy 46 21 10 5 4 8 6 78 10 370
2022 Project management 47 23 9 5 4 6 5 79 11 1060
2022 Other services to the public 39 24 14 4 3 9 7 75 8 2485
2022 None of the above 38 22 14 5 4 11 7 73 10 3300

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 51 22 11 3 1 11 1 83 5 6970
2022 Health care practitioners 47 22 0 4 0 23 4 94 6 40
2022 Federal regulators 43 24 17 4 2 8 2 74 7 310
2022 Compliance, inspection and enforcement 40 26 16 4 2 11 1 76 7 9700
2022 Communications or public affairs 30 32 19 4 2 11 1 71 7 475
2022 Access to information and privacy 47 25 12 4 1 9 2 81 5 570
2022 Security 44 27 12 4 2 10 2 80 6 500
2022 Science and technology 42 21 19 4 3 11 1 71 8 190
2022 Library services 34 33 15 0 0 16 2 81 0 35
2022 Legal services 38 29 12 4 1 14 2 79 6 165
2022 Administration and operations 43 27 13 3 2 10 1 79 6 2665
2022 Human resources 40 30 15 4 2 8 1 78 6 1395
2022 Financial management 44 27 15 3 2 9 1 78 5 625
2022 Procurement 49 17 16 3 0 12 3 78 4 85
2022 Real property 33 25 20 8 3 9 2 65 13 175
2022 Materiel management 44 25 20 4 2 3 3 73 6 75
2022 Information management 38 22 19 4 2 12 3 70 7 320
2022 Information technology 44 23 12 3 1 14 2 80 5 2710
2022 Internal audit 43 27 13 2 2 11 1 80 5 575
2022 Evaluation 43 21 17 4 2 11 1 73 7 275
2022 Data sciences 39 25 16 3 1 14 3 77 4 300
2022 Policy 39 23 15 7 3 12 1 72 12 370
2022 Project management 37 28 16 4 2 11 1 75 6 1060
2022 Other services to the public 45 25 13 3 1 12 2 80 5 2485
2022 None of the above 40 23 14 3 2 15 3 77 6 3300
2020 Client contact centre 52 29 10 2 2 5 1 85 4 4648
2020 Health care practitioners 54 30 8 0 3 6 0 88 3 37
2020 Federal regulators 45 30 12 5 1 7 0 80 7 212
2020 Compliance, inspection and enforcement 44 34 13 4 2 3 0 81 6 9262
2020 Communications or public affairs 44 30 14 4 2 6 0 79 6 395
2020 Access to information and privacy 54 28 9 3 2 2 2 85 5 399
2020 Security 52 32 11 1 1 3 1 87 2 260
2020 Science and technology 39 39 11 6 2 2 1 80 8 197
2020 Library services 48 30 10 8 0 0 3 81 9 27
2020 Legal services 35 39 12 4 1 6 3 81 6 136
2020 Administration and operations 50 31 11 3 2 3 0 84 5 2396
2020 Human resources 49 31 11 3 1 4 0 84 5 1162
2020 Financial management 50 30 11 3 1 3 1 84 5 612
2020 Procurement 48 31 12 1 0 6 1 85 1 81
2020 Real property 50 29 14 3 0 3 1 82 3 154
2020 Materiel management 49 26 18 5 0 1 2 77 5 85
2020 Information management 44 31 14 3 2 5 1 80 5 286
2020 Information technology 50 29 11 2 1 5 1 84 4 2421
2020 Internal audit 45 32 14 2 2 4 1 81 4 342
2020 Evaluation 50 32 10 3 1 2 1 85 5 150
2020 Data sciences 46 29 15 2 1 5 1 80 4 200
2020 Policy 45 30 13 6 2 4 0 78 8 417
2020 Project management 47 32 13 4 1 3 0 81 6 693
2020 Other services to the public 51 28 11 3 1 4 1 84 5 2474
2020 None of the above 46 30 13 3 2 5 1 81 5 3150

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 52 26 8 3 2 6 3 85 6 6955
2022 Health care practitioners 59 17 13 4 0 5 2 82 4 40
2022 Federal regulators 42 28 11 4 6 7 3 77 10 305
2022 Compliance, inspection and enforcement 40 29 11 5 5 7 3 77 11 9680
2022 Communications or public affairs 46 30 7 6 2 5 4 83 9 475
2022 Access to information and privacy 51 27 9 3 2 5 3 85 6 570
2022 Security 48 28 9 3 3 5 3 83 7 500
2022 Science and technology 41 28 14 3 6 5 2 75 10 190
2022 Library services 47 28 6 2 2 4 9 88 6 35
2022 Legal services 43 27 13 5 4 3 4 76 10 165
2022 Administration and operations 49 28 9 3 4 5 3 83 8 2665
2022 Human resources 50 28 7 4 3 5 2 84 8 1395
2022 Financial management 50 28 9 3 4 5 2 84 7 625
2022 Procurement 52 21 6 6 1 11 3 85 9 85
2022 Real property 37 29 11 7 6 6 4 74 15 175
2022 Materiel management 38 22 23 7 3 6 2 65 10 75
2022 Information management 45 24 10 7 2 7 6 78 10 320
2022 Information technology 47 27 9 3 3 7 4 83 7 2710
2022 Internal audit 42 32 9 3 4 7 3 82 8 575
2022 Evaluation 50 24 12 5 2 4 3 79 8 275
2022 Data sciences 46 30 9 2 3 6 3 84 5 300
2022 Policy 44 27 8 6 3 7 5 81 10 370
2022 Project management 47 27 10 5 4 5 3 80 9 1060
2022 Other services to the public 47 27 10 3 2 7 4 83 6 2480
2022 None of the above 42 27 10 5 3 8 5 79 9 3295
2020 Client contact centre 50 29 9 3 3 4 2 84 6 4641
2020 Health care practitioners 59 22 6 3 6 6 0 85 9 37
2020 Federal regulators 46 27 13 6 3 2 3 76 9 210
2020 Compliance, inspection and enforcement 41 32 12 6 4 4 2 77 11 9239
2020 Communications or public affairs 52 28 8 4 2 4 2 85 6 396
2020 Access to information and privacy 51 29 10 4 2 3 1 84 6 398
2020 Security 56 25 6 3 3 3 3 87 7 262
2020 Science and technology 40 37 8 6 3 4 1 82 10 197
2020 Library services 46 34 7 7 0 0 7 85 7 27
2020 Legal services 46 26 12 5 3 5 3 79 9 136
2020 Administration and operations 52 29 8 4 3 3 2 84 7 2392
2020 Human resources 51 29 8 4 2 4 2 85 6 1161
2020 Financial management 45 32 10 6 2 3 3 81 8 609
2020 Procurement 52 27 9 6 0 5 1 84 6 81
2020 Real property 50 30 8 6 0 3 2 85 6 154
2020 Materiel management 42 33 6 10 0 5 5 83 11 84
2020 Information management 45 27 11 4 5 4 4 78 9 285
2020 Information technology 51 27 9 4 3 4 2 84 7 2410
2020 Internal audit 41 32 11 6 3 3 3 79 10 339
2020 Evaluation 54 28 10 3 2 2 2 84 6 149
2020 Data sciences 44 29 9 8 4 4 3 78 12 199
2020 Policy 50 25 9 7 4 3 2 79 11 415
2020 Project management 48 31 10 4 2 2 2 83 7 693
2020 Other services to the public 51 27 9 5 3 3 2 82 8 2470
2020 None of the above 45 27 13 4 4 5 2 78 8 3138

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 24 18 16 2 2 34 5 68 5 6960
2022 Health care practitioners 19 12 14 2 2 47 4 63 9 40
2022 Federal regulators 16 21 20 3 5 31 3 57 12 310
2022 Compliance, inspection and enforcement 15 16 22 3 4 37 4 52 11 9690
2022 Communications or public affairs 12 18 20 2 2 41 5 56 8 470
2022 Access to information and privacy 22 17 19 2 1 31 6 64 5 570
2022 Security 14 18 23 3 4 33 5 52 10 500
2022 Science and technology 13 14 25 4 4 34 5 45 14 190
2022 Library services 23 7 18 0 0 44 7 64 0 35
2022 Legal services 10 18 18 4 3 43 5 53 12 165
2022 Administration and operations 17 18 21 3 3 34 5 56 9 2665
2022 Human resources 15 20 19 3 3 36 4 59 10 1395
2022 Financial management 18 16 20 3 2 34 7 57 9 625
2022 Procurement 17 15 16 5 2 36 9 57 13 85
2022 Real property 11 19 25 5 4 30 5 47 14 175
2022 Materiel management 15 18 26 2 4 28 6 51 10 75
2022 Information management 12 11 26 3 3 38 7 43 10 320
2022 Information technology 16 16 19 2 2 38 5 58 8 2710
2022 Internal audit 21 21 14 2 2 33 7 70 6 570
2022 Evaluation 19 15 21 2 2 36 5 57 8 275
2022 Data sciences 11 13 18 4 3 43 7 50 14 300
2022 Policy 13 16 22 3 3 38 5 50 12 370
2022 Project management 13 18 23 3 3 36 4 50 11 1060
2022 Other services to the public 17 18 20 2 2 34 7 60 6 2480
2022 None of the above 15 14 22 2 3 37 8 52 9 3295

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 9 15 22 14 20 18 1 30 42 100
2022 Federal regulators 21 0 21 15 28 14 0 25 51 15
2022 Compliance, inspection and enforcement 5 8 21 12 35 19 0 16 58 210
2022 Communications or public affairs 0 10 39 0 32 19 0 12 40 10
2022 Security 18 5 22 6 28 21 0 29 43 20
2022 Administration and operations 6 12 30 14 27 7 4 20 46 55
2022 Human resources 0 11 45 11 28 4 0 12 42 15
2022 Financial management 0 30 31 10 29 0 0 30 39 10
2022 Information management 0 36 12 8 27 18 0 43 42 10
2022 Information technology 7 3 35 19 18 18 0 12 46 35
2022 Internal audit 0 0 20 28 19 33 0 0 70 10
2022 Policy 10 9 17 8 28 27 0 26 50 10
2022 Project management 12 5 34 11 32 6 0 18 45 20
2022 Other services to the public 3 3 38 16 13 21 6 8 39 35
2022 None of the above 2 3 27 17 20 30 0 7 54 40
2020 Client contact centre 10 14 18 13 32 10 1 28 51 77
2020 Compliance, inspection and enforcement 3 8 25 13 37 15 0 13 58 218
2020 Administration and operations 3 9 28 23 23 14 0 13 53 35
2020 Human resources 0 0 31 35 27 6 0 0 67 14
2020 Financial management 0 10 40 30 19 0 0 10 50 10
2020 Information technology 3 15 20 17 34 10 0 21 57 30
2020 Policy 9 0 18 9 45 18 0 11 66 11
2020 Project management 0 0 29 29 24 18 0 0 64 17
2020 Other services to the public 2 14 21 24 21 14 2 20 54 41
2020 None of the above 0 9 19 14 39 19 0 12 66 43

Ethical workplace

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 41 26 13 3 2 8 8 80 5 6960
2022 Health care practitioners 32 30 13 13 0 7 5 70 15 40
2022 Federal regulators 31 34 13 4 3 8 7 77 8 305
2022 Compliance, inspection and enforcement 32 30 15 4 3 9 6 73 9 9685
2022 Communications or public affairs 34 27 13 5 3 8 10 75 9 475
2022 Access to information and privacy 41 29 14 3 2 7 4 79 6 570
2022 Security 37 27 15 5 4 6 5 72 10 495
2022 Science and technology 35 29 14 4 3 6 9 75 8 190
2022 Library services 45 15 11 2 0 6 21 83 3 35
2022 Legal services 34 30 17 6 5 6 3 70 11 165
2022 Administration and operations 35 32 14 4 3 6 6 76 8 2665
2022 Human resources 38 29 11 5 2 8 7 80 7 1395
2022 Financial management 39 26 12 4 4 8 7 76 9 625
2022 Procurement 47 17 14 5 2 7 8 75 9 85
2022 Real property 25 40 9 9 5 7 5 75 15 175
2022 Materiel management 24 45 12 4 7 5 3 75 12 75
2022 Information management 34 30 15 7 3 6 5 72 11 320
2022 Information technology 41 29 12 3 2 6 7 80 6 2715
2022 Internal audit 36 29 13 3 2 8 9 78 5 575
2022 Evaluation 44 25 13 4 2 8 4 78 7 275
2022 Data sciences 44 24 11 3 2 9 7 81 6 295
2022 Policy 38 27 13 4 4 6 8 76 9 370
2022 Project management 35 32 13 6 4 5 6 75 11 1060
2022 Other services to the public 36 28 15 4 2 8 6 75 7 2480
2022 None of the above 33 27 16 5 3 9 6 71 9 3305
2020 Client contact centre 35 29 15 4 2 8 7 74 7 4650
2020 Health care practitioners 24 49 8 8 6 0 6 77 14 37
2020 Federal regulators 33 30 18 7 3 8 1 70 11 212
2020 Compliance, inspection and enforcement 27 34 19 7 4 6 3 68 11 9256
2020 Communications or public affairs 34 31 14 5 2 8 6 75 8 393
2020 Access to information and privacy 34 31 19 5 1 6 3 72 7 399
2020 Security 39 30 14 5 2 5 5 76 9 262
2020 Science and technology 28 28 21 7 6 6 5 62 14 197
2020 Library services 40 26 14 3 3 7 7 76 8 27
2020 Legal services 30 34 13 5 5 7 6 73 12 135
2020 Administration and operations 33 34 16 6 3 6 3 73 9 2393
2020 Human resources 36 32 13 6 3 6 5 75 10 1163
2020 Financial management 34 31 17 6 3 4 5 71 10 608
2020 Procurement 37 34 23 1 0 2 2 75 1 81
2020 Real property 34 28 15 10 5 4 3 67 17 153
2020 Materiel management 34 29 21 10 2 1 2 65 13 85
2020 Information management 29 29 21 4 3 6 8 68 8 283
2020 Information technology 37 33 15 4 2 5 3 76 7 2414
2020 Internal audit 32 34 18 5 1 5 5 73 7 340
2020 Evaluation 35 28 16 8 2 9 2 70 11 149
2020 Data sciences 36 31 12 5 1 8 6 78 8 199
2020 Policy 36 24 20 5 4 6 5 68 10 414
2020 Project management 35 32 14 6 3 5 5 74 11 695
2020 Other services to the public 32 31 18 6 3 7 3 71 9 2476
2020 None of the above 30 30 20 6 4 6 4 67 11 3157
2019 Client contact centre 36 28 17 5 4 6 3 71 10 3761
2019 Health care practitioners 41 27 12 5 3 6 5 77 10 32
2019 Federal regulators 32 35 13 8 6 4 2 71 15 224
2019 Compliance, inspection and enforcement 30 31 17 8 5 6 3 67 15 8706
2019 Communications or public affairs 36 29 12 8 5 6 4 72 14 364
2019 Access to information and privacy 38 30 15 6 3 5 2 74 10 368
2019 Security 42 26 14 9 4 3 2 71 14 228
2019 Science and technology 37 30 11 4 7 6 5 76 12 176
2019 Library services 40 17 9 9 11 8 5 66 23 33
2019 Legal services 39 26 16 6 6 5 2 70 13 138
2019 Administration and operations 33 32 15 9 5 4 3 70 14 2476
2019 Human resources 37 32 12 7 4 5 4 75 12 1033
2019 Financial management 31 33 14 9 5 5 4 70 15 687
2019 Procurement 44 33 19 1 1 1 0 78 3 66
2019 Real property 29 36 16 10 5 4 1 68 15 160
2019 Materiel management 33 35 11 9 7 2 3 72 17 131
2019 Information management 31 29 18 9 8 2 4 64 18 320
2019 Information technology 36 32 15 6 4 4 3 73 11 2419
2019 Internal audit 32 34 15 6 4 5 4 73 11 385
2019 Evaluation 36 28 17 10 3 5 2 68 14 189
2019 Data sciences 39 29 12 6 2 8 3 77 9 232
2019 Policy 35 26 14 9 6 5 6 68 16 373
2019 Project management 36 30 12 7 4 5 4 74 13 596
2019 Other services to the public 33 30 17 7 5 4 4 69 13 2143
2019 None of the above 30 30 18 8 6 5 3 66 15 3413
2018 Client contact centre 25 37 19 7 4 5 3 66 13 3415
2018 Health care practitioners 20 48 10 10 2 8 3 75 14 41
2018 Federal regulators 21 42 16 7 7 5 2 68 15 243
2018 Compliance, inspection and enforcement 20 35 21 10 7 5 2 60 17 8746
2018 Communications or public affairs 29 31 18 9 3 6 4 66 14 350
2018 Access to information and privacy 26 31 20 8 8 4 2 61 18 324
2018 Security 28 37 16 8 3 4 5 70 12 225
2018 Science and technology 21 35 19 6 6 9 4 64 14 168
2018 Library services 37 22 15 7 4 7 8 69 13 27
2018 Legal services 23 31 21 10 8 5 2 59 19 112
2018 Administration and operations 27 35 17 9 5 5 2 66 15 2402
2018 Human resources 30 34 16 9 3 5 2 69 13 1009
2018 Financial management 26 33 19 9 6 5 2 63 16 689
2018 Procurement 37 39 9 8 1 5 0 80 10 75
2018 Real property 27 27 21 9 7 4 4 59 17 146
2018 Materiel management 28 35 21 8 6 2 1 65 14 140
2018 Information management 23 38 18 8 6 5 1 65 15 300
2018 Information technology 26 36 18 7 5 5 2 67 13 2439
2018 Internal audit 24 35 21 5 6 4 4 65 12 383
2018 Evaluation 29 32 16 12 3 4 4 66 16 194
2018 Data sciences 31 27 17 6 4 13 3 68 12 167
2018 Policy 27 33 15 9 5 7 4 67 16 348
2018 Project management 26 32 18 10 6 5 2 63 18 535
2018 Other services to the public 24 33 21 9 6 5 2 62 16 1781
2018 None of the above 22 33 22 8 7 5 3 60 16 3111

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 44 32 9 6 3 4 2 81 9 6960
2022 Health care practitioners 49 28 7 6 4 5 0 81 11 40
2022 Federal regulators 36 34 11 9 6 3 1 73 15 305
2022 Compliance, inspection and enforcement 35 37 13 7 4 4 1 75 12 9690
2022 Communications or public affairs 29 36 14 10 4 5 1 70 16 475
2022 Access to information and privacy 43 33 11 5 2 3 2 80 8 570
2022 Security 37 39 10 6 4 3 1 79 11 500
2022 Science and technology 30 37 12 9 6 4 2 70 16 190
2022 Library services 39 43 12 2 0 0 5 85 3 35
2022 Legal services 34 33 14 10 4 3 3 71 14 165
2022 Administration and operations 40 35 12 6 3 3 1 78 9 2665
2022 Human resources 40 37 10 6 2 3 1 81 9 1395
2022 Financial management 40 36 13 6 3 2 1 78 9 625
2022 Procurement 49 27 11 4 2 6 1 81 7 85
2022 Real property 30 40 11 10 5 2 0 73 15 175
2022 Materiel management 29 50 10 5 4 0 1 81 9 75
2022 Information management 36 36 14 4 4 5 1 77 8 320
2022 Information technology 39 35 11 6 4 4 2 78 10 2710
2022 Internal audit 35 40 11 5 3 4 2 79 9 575
2022 Evaluation 40 34 12 6 5 2 1 77 11 275
2022 Data sciences 40 35 9 5 4 5 2 81 9 300
2022 Policy 37 34 12 7 5 4 1 75 12 370
2022 Project management 35 36 11 8 5 3 1 74 14 1060
2022 Other services to the public 41 35 11 5 2 4 2 80 8 2485
2022 None of the above 36 33 13 6 4 5 3 75 11 3295
2020 Client contact centre 42 34 11 5 3 3 2 80 8 4643
2020 Health care practitioners 39 39 3 11 0 6 3 85 12 37
2020 Federal regulators 39 34 14 7 4 2 0 74 12 212
2020 Compliance, inspection and enforcement 36 38 13 7 4 2 1 76 11 9257
2020 Communications or public affairs 40 35 11 7 4 2 1 78 11 393
2020 Access to information and privacy 43 32 12 5 3 3 2 79 8 398
2020 Security 45 35 11 5 3 1 1 81 7 260
2020 Science and technology 33 40 12 8 4 2 1 75 13 196
2020 Library services 44 37 4 7 4 5 0 85 11 26
2020 Legal services 35 41 8 8 7 1 1 77 15 136
2020 Administration and operations 44 34 11 5 3 2 1 80 8 2395
2020 Human resources 46 34 9 5 3 2 1 83 8 1163
2020 Financial management 39 35 14 7 3 2 1 76 10 611
2020 Procurement 40 36 14 5 2 1 1 78 8 81
2020 Real property 43 31 12 11 2 1 0 75 13 152
2020 Materiel management 39 36 6 15 1 2 2 78 16 85
2020 Information management 36 31 14 9 4 2 4 71 14 282
2020 Information technology 44 33 11 5 3 3 2 81 8 2408
2020 Internal audit 32 44 12 6 3 3 1 78 10 339
2020 Evaluation 40 36 6 11 1 2 3 80 13 149
2020 Data sciences 38 36 13 5 2 4 1 79 8 200
2020 Policy 39 34 13 8 4 1 1 74 13 416
2020 Project management 38 34 13 7 3 2 2 76 11 695
2020 Other services to the public 42 34 11 7 2 2 2 80 9 2480
2020 None of the above 38 35 13 6 4 3 1 77 10 3158
2019 Client contact centre 39 36 11 7 3 2 1 77 11 3762
2019 Health care practitioners 37 46 14 3 0 0 0 83 3 31
2019 Federal regulators 38 33 12 7 6 3 1 74 13 224
2019 Compliance, inspection and enforcement 34 38 14 7 4 2 1 74 12 8715
2019 Communications or public affairs 35 36 15 8 3 2 2 73 11 361
2019 Access to information and privacy 44 31 12 7 2 2 1 78 9 369
2019 Security 45 32 13 5 3 2 0 79 7 226
2019 Science and technology 31 40 15 9 4 1 0 72 13 179
2019 Library services 34 51 9 0 3 0 3 88 3 33
2019 Legal services 34 37 12 8 6 1 2 73 15 139
2019 Administration and operations 39 36 12 7 3 2 1 77 10 2469
2019 Human resources 45 36 9 5 3 2 1 83 8 1029
2019 Financial management 35 38 14 7 3 2 1 75 10 684
2019 Procurement 44 40 6 8 3 0 0 83 11 66
2019 Real property 34 35 15 6 6 4 0 72 12 159
2019 Materiel management 44 34 11 6 2 1 2 80 8 131
2019 Information management 33 40 12 6 5 2 2 76 12 319
2019 Information technology 40 33 13 6 2 3 2 77 9 2422
2019 Internal audit 31 42 14 7 3 1 1 75 10 385
2019 Evaluation 35 38 13 10 1 2 1 75 12 190
2019 Data sciences 36 30 15 10 4 3 2 70 15 234
2019 Policy 34 35 14 10 5 1 1 70 16 376
2019 Project management 37 36 13 8 3 2 1 75 11 600
2019 Other services to the public 40 35 13 6 3 2 2 78 9 2143
2019 None of the above 34 36 14 7 4 3 1 73 12 3412
2018 Client contact centre 37 39 12 7 3 2 1 78 10 3428
2018 Health care practitioners 46 38 3 5 3 3 3 89 8 39
2018 Federal regulators 31 41 13 8 4 1 1 74 12 247
2018 Compliance, inspection and enforcement 33 39 14 7 5 2 1 74 12 8719
2018 Communications or public affairs 33 38 11 12 2 3 1 74 15 352
2018 Access to information and privacy 39 35 14 5 5 2 0 75 10 324
2018 Security 50 33 9 5 1 1 0 85 6 221
2018 Science and technology 33 39 14 7 4 2 1 74 11 169
2018 Library services 50 33 7 7 3 0 0 83 10 28
2018 Legal services 33 37 18 6 1 4 0 73 7 112
2018 Administration and operations 40 38 11 6 3 2 1 80 9 2389
2018 Human resources 45 37 10 5 2 1 1 83 7 1013
2018 Financial management 37 38 12 7 3 1 1 77 10 694
2018 Procurement 40 49 7 4 0 0 0 89 4 74
2018 Real property 41 38 8 5 3 4 1 83 8 146
2018 Materiel management 43 33 16 3 4 0 1 77 7 139
2018 Information management 38 38 12 7 3 1 0 77 10 301
2018 Information technology 36 40 13 6 2 2 1 78 9 2434
2018 Internal audit 31 41 15 7 2 1 2 74 10 383
2018 Evaluation 41 31 15 7 4 1 1 73 11 192
2018 Data sciences 35 35 12 9 4 4 2 74 14 166
2018 Policy 35 43 12 5 2 2 1 80 8 349
2018 Project management 37 37 13 7 4 2 1 76 11 540
2018 Other services to the public 39 37 11 6 4 2 1 78 10 1783
2018 None of the above 34 37 14 7 4 2 1 74 11 3100

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 55 31 9 2 1 1 0 88 3 6955
2022 Health care practitioners 54 28 14 2 2 0 0 82 4 40
2022 Federal regulators 42 35 11 6 4 1 0 79 10 305
2022 Compliance, inspection and enforcement 42 36 13 4 3 2 0 80 7 9685
2022 Communications or public affairs 35 39 15 5 4 2 0 76 9 475
2022 Access to information and privacy 53 30 11 3 1 2 0 84 4 570
2022 Security 43 38 10 4 2 2 0 83 7 500
2022 Science and technology 38 37 15 4 5 1 0 76 9 190
2022 Library services 50 40 2 4 0 2 0 93 5 35
2022 Legal services 43 36 14 2 1 2 1 82 3 165
2022 Administration and operations 46 35 11 4 2 1 0 82 6 2665
2022 Human resources 45 38 10 3 2 1 0 85 5 1395
2022 Financial management 48 36 10 4 2 1 0 84 6 625
2022 Procurement 55 26 13 3 2 1 0 81 5 85
2022 Real property 38 39 15 6 3 0 0 77 9 175
2022 Materiel management 38 44 8 5 2 1 1 85 8 75
2022 Information management 39 39 17 2 1 1 1 79 4 320
2022 Information technology 47 34 11 3 2 2 0 83 5 2710
2022 Internal audit 46 37 12 2 2 1 0 84 4 575
2022 Evaluation 52 31 11 3 3 0 0 83 6 275
2022 Data sciences 50 29 10 4 2 3 1 83 6 295
2022 Policy 46 30 14 5 4 1 0 77 9 370
2022 Project management 41 39 12 5 3 1 0 81 8 1060
2022 Other services to the public 49 34 11 3 2 1 0 84 5 2480
2022 None of the above 43 35 13 4 3 2 0 80 7 3300
2020 Client contact centre 52 33 9 2 1 1 1 87 4 4642
2020 Health care practitioners 40 46 3 6 0 3 3 91 6 37
2020 Federal regulators 43 39 10 3 2 3 0 84 6 211
2020 Compliance, inspection and enforcement 41 38 14 4 2 1 0 79 7 9231
2020 Communications or public affairs 45 37 12 2 2 2 0 84 4 395
2020 Access to information and privacy 50 31 13 3 1 1 2 83 4 400
2020 Security 50 35 9 3 1 1 0 87 4 259
2020 Science and technology 34 38 15 7 5 1 1 74 11 196
2020 Library services 53 29 15 3 0 0 0 82 3 27
2020 Legal services 40 37 14 4 3 1 1 79 7 135
2020 Administration and operations 48 35 11 3 2 1 0 84 5 2399
2020 Human resources 51 37 6 3 1 2 0 90 4 1153
2020 Financial management 47 37 10 3 2 1 0 85 5 606
2020 Procurement 45 36 14 2 1 1 0 82 4 81
2020 Real property 50 32 13 4 1 1 0 82 5 154
2020 Materiel management 37 40 10 10 1 0 2 78 11 86
2020 Information management 44 33 14 3 4 1 1 78 7 286
2020 Information technology 50 33 11 3 1 2 0 85 4 2411
2020 Internal audit 43 40 9 4 1 2 0 85 6 339
2020 Evaluation 44 38 10 4 1 3 0 85 5 150
2020 Data sciences 42 38 13 2 2 2 1 82 4 200
2020 Policy 45 35 12 4 3 1 0 81 7 416
2020 Project management 44 39 11 4 2 1 0 83 6 692
2020 Other services to the public 50 32 11 3 2 1 0 84 5 2473
2020 None of the above 42 36 13 4 3 2 0 80 7 3144
2019 Client contact centre 44 35 14 4 2 1 0 80 6 3758
2019 Health care practitioners 34 53 7 3 3 0 0 87 7 30
2019 Federal regulators 34 37 17 6 5 1 0 72 11 222
2019 Compliance, inspection and enforcement 34 38 15 7 4 1 0 73 11 8711
2019 Communications or public affairs 32 39 19 6 3 2 0 72 9 366
2019 Access to information and privacy 48 33 12 4 1 1 0 82 6 369
2019 Security 48 33 11 4 2 1 0 83 6 226
2019 Science and technology 34 36 19 5 6 0 0 70 11 180
2019 Library services 49 31 15 3 3 0 0 79 6 33
2019 Legal services 42 34 12 6 6 1 0 76 12 138
2019 Administration and operations 40 36 14 6 3 1 0 77 9 2468
2019 Human resources 44 38 11 4 1 1 0 83 6 1030
2019 Financial management 38 38 15 5 3 1 0 77 7 687
2019 Procurement 47 38 11 1 1 1 0 86 3 66
2019 Real property 30 41 20 4 4 2 0 72 7 159
2019 Materiel management 42 37 12 6 3 0 1 79 9 131
2019 Information management 35 36 19 4 4 1 0 72 9 316
2019 Information technology 43 36 14 4 2 1 0 80 6 2414
2019 Internal audit 36 41 14 6 1 2 0 79 7 383
2019 Evaluation 34 42 16 4 3 1 1 77 7 190
2019 Data sciences 43 35 16 2 2 1 1 80 4 234
2019 Policy 36 37 18 5 3 1 0 73 8 374
2019 Project management 37 38 15 7 3 0 0 75 10 599
2019 Other services to the public 41 35 14 5 3 1 0 78 8 2133
2019 None of the above 36 36 17 6 3 1 0 73 10 3396
2018 Client contact centre 39 39 13 5 2 1 0 80 7 3422
2018 Health care practitioners 38 51 3 5 0 0 3 92 6 38
2018 Federal regulators 35 40 14 6 4 0 0 75 11 246
2018 Compliance, inspection and enforcement 33 39 15 7 5 1 0 72 12 8687
2018 Communications or public affairs 35 42 14 5 2 1 0 78 8 352
2018 Access to information and privacy 43 36 13 5 3 0 0 79 8 322
2018 Security 52 32 10 2 1 2 0 86 3 222
2018 Science and technology 33 35 18 9 4 1 0 69 13 170
2018 Library services 43 31 8 7 7 4 0 77 14 28
2018 Legal services 30 43 17 5 3 3 0 75 8 114
2018 Administration and operations 40 37 14 5 3 1 0 77 8 2382
2018 Human resources 43 39 12 3 2 1 0 83 5 1007
2018 Financial management 39 38 14 5 4 0 0 77 9 689
2018 Procurement 46 38 7 5 0 3 0 87 6 73
2018 Real property 44 36 10 5 5 1 0 80 11 145
2018 Materiel management 36 42 14 6 2 0 0 78 9 140
2018 Information management 40 39 14 3 4 0 0 80 6 301
2018 Information technology 39 37 15 4 2 2 0 78 7 2433
2018 Internal audit 34 43 15 4 3 0 1 77 8 385
2018 Evaluation 40 37 12 6 4 1 0 77 10 193
2018 Data sciences 39 39 12 7 2 2 0 79 9 164
2018 Policy 35 41 16 5 3 1 0 76 8 347
2018 Project management 37 37 16 5 5 0 0 74 10 539
2018 Other services to the public 39 36 14 6 4 1 0 76 10 1773
2018 None of the above 34 37 18 6 3 1 0 73 9 3088

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 39 26 13 6 4 9 2 74 11 6965
2022 Health care practitioners 47 16 9 4 6 12 5 76 13 40
2022 Federal regulators 26 31 15 11 9 7 2 62 22 310
2022 Compliance, inspection and enforcement 27 28 15 10 8 9 2 62 21 9690
2022 Communications or public affairs 22 25 18 13 8 12 2 54 25 475
2022 Access to information and privacy 39 25 13 7 5 8 2 71 14 570
2022 Security 29 25 15 10 9 8 3 62 21 500
2022 Science and technology 25 24 18 10 8 12 3 57 21 190
2022 Library services 19 44 13 4 2 17 0 76 8 35
2022 Legal services 29 24 22 10 5 7 3 59 17 165
2022 Administration and operations 31 27 16 8 7 8 3 65 17 2665
2022 Human resources 29 28 15 10 7 7 4 64 19 1395
2022 Financial management 31 25 16 10 7 8 3 63 19 625
2022 Procurement 38 21 16 8 7 8 2 66 16 85
2022 Real property 22 28 20 10 8 10 3 57 20 175
2022 Materiel management 22 33 19 11 9 3 3 58 21 75
2022 Information management 29 27 17 8 8 9 2 63 18 320
2022 Information technology 34 28 14 6 5 11 3 72 12 2715
2022 Internal audit 28 30 16 5 7 11 3 67 14 575
2022 Evaluation 37 27 12 9 4 9 2 71 15 275
2022 Data sciences 39 21 13 7 4 15 2 71 14 300
2022 Policy 24 26 18 9 11 9 3 57 23 370
2022 Project management 27 28 15 12 8 7 3 61 22 1060
2022 Other services to the public 34 27 14 7 5 9 2 69 14 2485
2022 None of the above 30 25 16 9 7 10 3 63 18 3305
2020 Client contact centre 33 28 16 8 4 8 2 69 13 4643
2020 Health care practitioners 32 43 11 8 3 3 0 77 11 37
2020 Federal regulators 30 21 18 11 10 10 0 57 23 213
2020 Compliance, inspection and enforcement 24 28 18 13 9 7 1 56 24 9257
2020 Communications or public affairs 28 24 16 11 6 11 4 62 19 397
2020 Access to information and privacy 33 23 20 8 5 5 4 63 15 400
2020 Security 29 24 22 9 5 8 3 59 16 262
2020 Science and technology 24 24 19 11 11 8 2 54 25 196
2020 Library services 38 24 15 7 8 5 3 67 16 27
2020 Legal services 29 19 25 9 7 8 3 54 18 136
2020 Administration and operations 30 28 16 10 7 6 3 64 19 2396
2020 Human resources 29 27 15 12 8 7 2 62 22 1160
2020 Financial management 29 28 15 12 7 7 2 63 20 611
2020 Procurement 35 25 22 7 2 7 1 65 11 81
2020 Real property 31 26 17 10 9 6 2 61 21 154
2020 Materiel management 23 31 14 14 9 3 4 59 25 86
2020 Information management 30 25 16 11 9 7 2 61 22 282
2020 Information technology 35 28 15 6 5 9 2 71 12 2416
2020 Internal audit 23 26 19 10 9 8 4 57 22 340
2020 Evaluation 33 31 14 11 5 5 1 68 18 150
2020 Data sciences 31 25 17 12 4 11 1 63 18 199
2020 Policy 26 25 15 12 8 11 2 59 24 417
2020 Project management 28 27 17 15 6 5 2 59 23 696
2020 Other services to the public 33 27 14 10 6 7 2 66 18 2474
2020 None of the above 27 27 18 11 9 7 2 59 21 3151
2019 Client contact centre 28 28 17 11 8 7 1 61 20 3764
2019 Health care practitioners 24 42 15 6 6 6 0 70 14 31
2019 Federal regulators 28 22 17 12 12 7 1 55 27 225
2019 Compliance, inspection and enforcement 21 27 18 14 13 7 1 52 29 8724
2019 Communications or public affairs 23 21 21 12 10 10 3 50 26 364
2019 Access to information and privacy 34 24 17 11 7 6 1 62 19 369
2019 Security 30 24 16 9 11 8 2 60 22 225
2019 Science and technology 23 27 21 11 11 6 1 53 24 180
2019 Library services 26 31 26 9 6 3 0 59 15 33
2019 Legal services 28 20 14 11 14 9 5 55 29 138
2019 Administration and operations 26 26 19 11 10 6 2 57 23 2474
2019 Human resources 25 27 17 13 9 6 3 57 24 1034
2019 Financial management 25 25 20 13 9 5 3 54 24 687
2019 Procurement 32 19 27 16 4 1 0 51 21 66
2019 Real property 20 27 22 15 10 4 2 50 26 160
2019 Materiel management 27 27 20 9 8 6 3 59 19 130
2019 Information management 22 27 19 12 11 9 1 54 26 318
2019 Information technology 31 27 17 8 7 8 2 64 17 2425
2019 Internal audit 25 27 19 10 8 8 3 58 20 384
2019 Evaluation 20 32 19 10 8 9 2 59 20 190
2019 Data sciences 23 24 20 11 8 11 2 55 22 231
2019 Policy 20 21 20 14 12 10 3 47 29 375
2019 Project management 25 23 20 13 10 8 1 52 26 597
2019 Other services to the public 27 28 15 12 9 7 2 60 23 2144
2019 None of the above 24 25 18 12 10 8 2 55 25 3413
2018 Client contact centre 24 31 19 12 8 6 1 59 21 3422
2018 Health care practitioners 19 43 17 10 3 8 0 67 14 39
2018 Federal regulators 20 26 17 15 14 6 2 50 31 247
2018 Compliance, inspection and enforcement 18 27 19 15 14 6 1 49 31 8731
2018 Communications or public affairs 19 24 21 14 9 10 2 49 27 352
2018 Access to information and privacy 31 28 17 10 8 4 1 62 20 323
2018 Security 22 25 22 14 8 7 1 51 24 222
2018 Science and technology 24 23 19 15 10 9 0 51 27 170
2018 Library services 24 25 18 11 14 8 0 54 27 28
2018 Legal services 21 25 18 17 10 7 2 50 30 114
2018 Administration and operations 24 28 18 13 10 5 2 56 24 2391
2018 Human resources 25 30 18 12 8 4 2 59 22 1008
2018 Financial management 23 27 19 12 11 5 2 54 25 693
2018 Procurement 19 35 21 16 4 4 0 57 21 73
2018 Real property 19 30 18 12 12 7 1 54 26 146
2018 Materiel management 23 27 23 9 10 6 1 54 21 140
2018 Information management 25 25 17 13 11 7 2 55 26 301
2018 Information technology 24 30 19 10 8 7 2 59 19 2428
2018 Internal audit 20 28 22 14 10 5 2 51 26 385
2018 Evaluation 29 28 13 12 12 5 0 60 26 193
2018 Data sciences 23 18 19 14 12 12 1 48 30 165
2018 Policy 20 24 20 16 11 6 2 48 30 349
2018 Project management 20 27 18 14 14 6 2 51 30 542
2018 Other services to the public 25 27 18 12 10 6 1 56 24 1782
2018 None of the above 22 26 20 13 10 7 1 53 25 3105

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 29 2 3 1 0 0 95 3 6970
2022 Health care practitioners 58 40 0 3 0 0 0 97 3 40
2022 Federal regulators 52 37 1 7 2 0 0 90 9 310
2022 Compliance, inspection and enforcement 48 41 3 6 2 0 0 90 7 9695
2022 Communications or public affairs 50 38 3 6 2 0 0 89 8 475
2022 Access to information and privacy 65 31 1 2 1 0 0 96 3 570
2022 Security 54 36 2 5 2 0 0 90 8 500
2022 Science and technology 49 37 4 6 4 0 0 86 10 190
2022 Library services 41 43 0 14 2 0 0 84 16 35
2022 Legal services 49 41 2 7 1 0 0 90 8 165
2022 Administration and operations 58 35 2 3 1 0 0 93 4 2670
2022 Human resources 56 35 3 5 1 0 0 91 6 1395
2022 Financial management 61 32 2 4 1 0 0 93 5 625
2022 Procurement 70 24 1 2 2 0 0 94 4 85
2022 Real property 46 42 2 8 3 0 0 88 11 175
2022 Materiel management 49 43 3 5 0 0 0 92 5 75
2022 Information management 55 38 1 4 1 0 0 93 5 320
2022 Information technology 56 35 2 5 1 0 0 91 6 2715
2022 Internal audit 59 33 3 4 1 0 0 92 5 575
2022 Evaluation 59 35 2 2 1 0 0 94 4 275
2022 Data sciences 50 36 4 8 2 0 0 87 10 300
2022 Policy 56 39 0 3 2 0 0 95 4 370
2022 Project management 52 38 3 6 2 0 0 90 8 1060
2022 Other services to the public 61 33 1 3 1 0 0 94 4 2485
2022 None of the above 57 35 3 4 2 0 0 92 6 3305
2020 Client contact centre 52 39 3 5 1 0 0 91 7 4663
2020 Health care practitioners 52 42 3 0 3 0 0 94 3 36
2020 Federal regulators 39 42 3 14 2 0 0 80 17 212
2020 Compliance, inspection and enforcement 32 50 4 11 2 0 0 83 13 9271
2020 Communications or public affairs 38 50 2 7 2 0 0 88 10 396
2020 Access to information and privacy 51 39 2 6 1 0 1 92 7 401
2020 Security 44 44 3 7 2 0 0 88 9 261
2020 Science and technology 31 52 5 11 1 0 0 83 12 197
2020 Library services 32 61 3 3 0 0 0 93 3 27
2020 Legal services 34 49 1 12 4 0 0 83 15 136
2020 Administration and operations 46 42 3 6 2 0 0 88 9 2401
2020 Human resources 44 43 2 9 2 0 0 87 10 1166
2020 Financial management 46 41 3 8 1 0 0 87 10 614
2020 Procurement 42 51 2 2 2 0 0 93 5 81
2020 Real property 41 45 3 9 1 0 0 86 10 153
2020 Materiel management 55 36 3 3 2 0 0 91 5 86
2020 Information management 47 43 2 5 3 0 0 90 8 286
2020 Information technology 48 41 4 7 1 0 0 88 8 2420
2020 Internal audit 39 50 4 7 1 0 0 89 7 343
2020 Evaluation 44 39 3 12 2 0 0 83 14 149
2020 Data sciences 42 49 1 7 2 0 0 91 8 200
2020 Policy 39 45 3 10 3 0 0 84 13 418
2020 Project management 46 43 1 7 2 0 0 89 9 696
2020 Other services to the public 46 43 3 7 1 0 0 89 8 2479
2020 None of the above 43 43 3 8 3 0 0 86 10 3166

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 73 20 3 1 1 0 2 95 2 6960
2022 Health care practitioners 83 17 0 0 0 0 0 100 0 40
2022 Federal regulators 62 26 4 4 1 0 2 91 5 305
2022 Compliance, inspection and enforcement 62 27 5 3 2 0 1 91 5 9690
2022 Communications or public affairs 63 23 4 5 2 1 2 89 7 475
2022 Access to information and privacy 69 24 3 2 1 1 1 94 3 570
2022 Security 63 26 4 3 2 1 1 91 5 500
2022 Science and technology 57 28 7 2 2 0 2 88 4 190
2022 Library services 71 24 0 0 5 0 0 95 5 35
2022 Legal services 58 29 6 5 2 0 0 87 7 165
2022 Administration and operations 65 26 4 2 1 0 1 93 4 2665
2022 Human resources 63 27 4 3 1 1 2 92 4 1395
2022 Financial management 70 22 2 2 2 0 2 94 3 625
2022 Procurement 77 16 3 2 2 0 0 93 4 85
2022 Real property 59 28 6 3 2 1 2 88 6 175
2022 Materiel management 52 34 4 6 3 0 0 87 9 75
2022 Information management 63 28 5 1 1 0 1 92 3 320
2022 Information technology 65 22 5 3 2 1 3 90 5 2710
2022 Internal audit 63 28 4 1 1 0 2 93 2 575
2022 Evaluation 70 18 5 1 1 1 3 92 3 275
2022 Data sciences 64 23 4 2 2 1 4 92 4 300
2022 Policy 63 30 4 2 1 1 1 93 3 370
2022 Project management 65 25 4 2 2 1 1 92 4 1060
2022 Other services to the public 71 21 3 2 1 0 2 94 3 2475
2022 None of the above 66 24 4 3 1 0 2 91 4 3295
2020 Client contact centre 49 35 7 6 2 0 1 84 8 4654
2020 Health care practitioners 62 24 8 3 3 0 0 86 6 37
2020 Federal regulators 41 40 5 10 3 0 1 81 14 213
2020 Compliance, inspection and enforcement 39 40 9 9 3 0 0 80 12 9262
2020 Communications or public affairs 46 39 5 8 1 0 1 86 9 394
2020 Access to information and privacy 55 32 7 5 1 0 1 88 6 401
2020 Security 49 36 7 5 1 0 1 86 6 262
2020 Science and technology 41 39 10 8 2 0 0 80 10 197
2020 Library services 45 52 3 0 0 0 0 97 0 27
2020 Legal services 44 38 3 12 3 1 0 82 15 136
2020 Administration and operations 45 39 8 6 2 0 0 84 8 2399
2020 Human resources 44 40 6 8 2 0 0 84 10 1165
2020 Financial management 44 39 6 8 2 0 0 84 10 614
2020 Procurement 48 37 9 5 1 0 0 85 6 81
2020 Real property 47 37 6 9 1 0 0 84 10 154
2020 Materiel management 51 34 8 6 1 0 0 86 7 86
2020 Information management 44 41 5 6 3 0 1 86 9 284
2020 Information technology 42 38 8 8 2 0 1 82 10 2417
2020 Internal audit 39 41 9 9 2 0 0 80 11 342
2020 Evaluation 42 35 8 13 2 0 0 77 15 150
2020 Data sciences 43 43 6 6 2 0 0 86 8 200
2020 Policy 39 36 11 12 2 0 0 75 14 419
2020 Project management 43 39 6 10 1 0 1 82 12 693
2020 Other services to the public 48 36 7 6 2 0 0 85 9 2480
2020 None of the above 46 35 7 7 3 0 0 82 10 3163
2019 Client contact centre 47 38 6 7 3 0 0 85 9 3760
2019 Health care practitioners 61 23 12 3 0 0 0 85 3 32
2019 Federal regulators 46 31 7 12 4 0 0 77 16 224
2019 Compliance, inspection and enforcement 40 38 7 10 5 0 0 77 15 8723
2019 Communications or public affairs 44 34 6 10 5 0 0 78 16 366
2019 Access to information and privacy 56 32 4 5 3 0 0 88 9 369
2019 Security 60 30 2 5 3 0 0 90 8 227
2019 Science and technology 48 30 9 9 5 0 0 78 14 181
2019 Library services 46 20 6 11 17 0 0 67 27 33
2019 Legal services 42 29 6 17 6 0 0 71 23 138
2019 Administration and operations 53 33 5 6 3 0 0 86 9 2478
2019 Human resources 53 33 4 8 3 0 0 86 11 1029
2019 Financial management 52 33 5 7 3 0 0 85 10 687
2019 Procurement 67 22 2 5 5 0 0 89 9 65
2019 Real property 55 28 9 6 2 0 0 83 8 160
2019 Materiel management 58 28 5 5 4 0 0 86 9 130
2019 Information management 50 33 6 7 3 0 0 83 11 320
2019 Information technology 49 35 7 7 3 0 0 84 10 2426
2019 Internal audit 43 41 6 8 2 0 0 84 10 383
2019 Evaluation 48 40 6 7 1 0 0 87 7 189
2019 Data sciences 52 34 5 7 2 0 0 86 10 234
2019 Policy 44 34 6 10 6 0 0 78 16 375
2019 Project management 54 33 5 6 3 0 0 86 9 598
2019 Other services to the public 49 34 6 8 3 0 0 84 10 2141
2019 None of the above 47 35 7 8 4 0 0 81 12 3402

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 67 26 4 2 1 0 0 94 3 6960
2022 Health care practitioners 69 29 0 0 0 0 2 100 0 40
2022 Federal regulators 58 32 5 2 2 0 0 91 4 310
2022 Compliance, inspection and enforcement 59 31 5 3 1 0 0 90 5 9670
2022 Communications or public affairs 63 25 5 4 2 0 1 89 6 475
2022 Access to information and privacy 68 25 4 1 1 0 0 94 2 570
2022 Security 61 28 5 4 1 1 0 90 5 500
2022 Science and technology 59 31 6 2 1 0 1 91 3 190
2022 Library services 69 26 0 2 2 0 0 95 5 35
2022 Legal services 60 33 3 3 1 1 0 94 3 165
2022 Administration and operations 63 29 5 2 1 0 1 92 4 2660
2022 Human resources 65 27 4 2 1 0 1 92 3 1395
2022 Financial management 68 23 4 3 1 0 1 92 4 625
2022 Procurement 72 19 2 3 2 1 1 93 5 85
2022 Real property 52 33 8 4 2 0 1 86 6 175
2022 Materiel management 56 35 5 4 0 0 0 91 4 75
2022 Information management 63 32 3 2 1 0 0 95 2 320
2022 Information technology 63 27 5 3 1 0 1 91 4 2710
2022 Internal audit 60 31 6 1 1 0 1 92 2 575
2022 Evaluation 65 28 3 2 1 0 1 94 3 275
2022 Data sciences 68 23 6 1 1 0 1 92 2 295
2022 Policy 60 30 5 2 2 1 1 91 4 370
2022 Project management 61 28 6 2 1 0 1 90 3 1060
2022 Other services to the public 66 26 4 2 1 0 1 93 3 2480
2022 None of the above 61 28 6 3 1 0 1 90 4 3300
2020 Client contact centre 52 34 6 6 2 0 0 86 7 4628
2020 Health care practitioners 65 21 6 6 3 0 0 86 8 37
2020 Federal regulators 51 32 7 8 2 0 0 83 10 211
2020 Compliance, inspection and enforcement 44 39 8 6 2 0 0 84 8 9197
2020 Communications or public affairs 52 33 8 5 1 0 0 86 6 396
2020 Access to information and privacy 54 32 8 3 1 0 2 88 5 396
2020 Security 59 34 3 3 1 0 0 93 4 261
2020 Science and technology 44 38 11 7 1 0 0 82 7 197
2020 Library services 40 53 7 0 0 0 0 93 0 27
2020 Legal services 54 30 6 6 2 1 0 86 8 134
2020 Administration and operations 52 34 7 5 2 0 0 86 7 2385
2020 Human resources 57 30 6 6 1 0 0 87 7 1158
2020 Financial management 54 33 7 5 1 0 0 87 6 606
2020 Procurement 55 29 10 5 1 0 0 84 6 80
2020 Real property 54 35 9 3 0 0 0 89 3 152
2020 Materiel management 50 36 9 3 0 0 1 88 3 86
2020 Information management 51 33 7 5 3 0 1 85 8 285
2020 Information technology 51 35 8 5 1 0 0 86 6 2401
2020 Internal audit 48 37 6 8 1 0 0 85 9 341
2020 Evaluation 51 35 8 5 1 0 0 86 6 149
2020 Data sciences 52 33 8 5 1 0 0 86 6 197
2020 Policy 48 35 8 7 2 0 0 83 8 415
2020 Project management 53 31 7 7 2 0 1 85 8 688
2020 Other services to the public 53 33 7 5 1 0 0 87 6 2462
2020 None of the above 49 34 8 5 2 0 0 84 8 3141
2019 Client contact centre 49 36 8 5 2 0 0 85 7 3752
2019 Health care practitioners 54 46 0 0 0 0 0 100 0 31
2019 Federal regulators 52 33 6 5 4 0 0 85 9 219
2019 Compliance, inspection and enforcement 44 38 8 7 3 0 0 82 10 8673
2019 Communications or public affairs 55 32 6 5 3 0 0 87 7 365
2019 Access to information and privacy 56 33 8 3 1 0 0 89 4 367
2019 Security 63 31 4 2 1 0 0 93 3 226
2019 Science and technology 48 41 6 3 2 0 0 89 5 178
2019 Library services 46 37 3 3 8 0 3 85 11 33
2019 Legal services 52 27 8 8 5 0 1 79 13 138
2019 Administration and operations 55 33 5 3 2 0 0 89 5 2475
2019 Human resources 62 27 5 4 2 0 0 89 6 1029
2019 Financial management 54 32 7 4 2 0 0 86 6 681
2019 Procurement 66 25 2 1 5 0 0 92 6 66
2019 Real property 59 28 10 1 1 0 0 88 3 160
2019 Materiel management 61 31 3 4 1 0 0 92 5 130
2019 Information management 53 33 6 6 1 0 0 86 7 318
2019 Information technology 53 33 7 4 2 0 0 87 6 2410
2019 Internal audit 46 40 8 5 0 0 0 86 6 381
2019 Evaluation 49 39 7 4 1 0 0 88 5 185
2019 Data sciences 54 35 5 3 2 1 0 90 5 233
2019 Policy 48 36 8 5 3 0 0 84 8 376
2019 Project management 57 32 6 3 1 0 0 90 4 593
2019 Other services to the public 51 35 7 5 2 0 0 86 7 2135
2019 None of the above 48 36 9 5 2 0 0 84 7 3390

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 84 13 1 1 0 0 0 98 1 6965
2022 Health care practitioners 86 12 0 2 0 0 0 98 2 40
2022 Federal regulators 80 16 0 1 2 0 0 97 3 310
2022 Compliance, inspection and enforcement 81 15 2 1 0 0 0 97 1 9695
2022 Communications or public affairs 81 14 3 1 0 0 0 95 2 475
2022 Access to information and privacy 83 15 1 0 1 0 0 98 1 570
2022 Security 78 15 3 2 1 0 1 94 3 500
2022 Science and technology 75 15 6 2 1 0 1 92 3 190
2022 Library services 86 12 2 0 0 0 0 98 0 35
2022 Legal services 71 26 0 2 1 0 0 97 3 165
2022 Administration and operations 79 16 2 1 1 0 1 96 2 2670
2022 Human resources 81 15 2 1 0 0 0 97 2 1395
2022 Financial management 85 11 2 1 0 0 0 97 1 625
2022 Procurement 84 13 2 1 0 0 0 97 1 85
2022 Real property 73 21 3 1 2 0 1 95 3 175
2022 Materiel management 70 22 2 3 0 1 1 95 3 75
2022 Information management 78 15 3 2 1 0 1 94 4 320
2022 Information technology 78 15 3 2 1 1 1 94 2 2715
2022 Internal audit 76 20 1 1 1 0 1 97 2 575
2022 Evaluation 88 9 1 1 1 0 0 97 1 275
2022 Data sciences 77 17 3 1 1 1 1 95 2 300
2022 Policy 85 13 1 1 0 0 1 99 1 370
2022 Project management 80 15 2 1 1 0 1 96 2 1060
2022 Other services to the public 85 12 1 1 0 0 0 98 1 2480
2022 None of the above 80 15 2 1 1 0 1 96 2 3305
2020 Client contact centre 84 13 1 1 1 0 0 97 2 4645
2020 Health care practitioners 86 8 3 0 3 0 0 94 3 37
2020 Federal regulators 79 14 2 2 1 0 0 94 4 213
2020 Compliance, inspection and enforcement 82 13 2 1 1 0 1 96 2 9245
2020 Communications or public affairs 84 11 2 1 2 0 0 95 3 397
2020 Access to information and privacy 84 12 2 1 1 0 0 96 2 401
2020 Security 77 19 1 1 1 0 1 97 2 261
2020 Science and technology 75 17 3 2 2 0 2 93 4 197
2020 Library services 90 10 0 0 0 0 0 100 0 27
2020 Legal services 73 17 4 1 1 2 2 94 2 136
2020 Administration and operations 82 13 2 1 1 0 1 96 2 2391
2020 Human resources 80 14 2 1 1 1 1 96 3 1162
2020 Financial management 79 16 4 0 0 0 0 96 1 611
2020 Procurement 84 15 0 0 0 0 1 100 0 81
2020 Real property 82 13 3 0 1 1 0 96 1 153
2020 Materiel management 74 20 2 2 1 0 1 94 3 86
2020 Information management 80 15 2 1 1 0 1 96 2 285
2020 Information technology 76 16 3 2 1 1 1 94 3 2419
2020 Internal audit 75 21 2 2 1 0 0 96 2 338
2020 Evaluation 82 11 3 1 2 0 0 94 3 150
2020 Data sciences 78 17 1 3 0 0 0 96 3 200
2020 Policy 84 12 1 1 1 0 0 97 2 416
2020 Project management 82 12 1 2 1 0 1 96 3 695
2020 Other services to the public 84 12 1 1 1 0 1 97 2 2480
2020 None of the above 79 15 2 1 2 1 1 95 3 3154

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 82 9 2 1 1 1 5 96 2 6975
2022 Health care practitioners 82 2 0 0 2 0 13 97 3 40
2022 Federal regulators 81 9 2 1 2 0 4 95 2 310
2022 Compliance, inspection and enforcement 81 9 3 1 1 0 5 96 2 9695
2022 Communications or public affairs 84 7 4 1 2 0 2 93 3 475
2022 Access to information and privacy 82 8 4 1 1 0 4 94 1 570
2022 Security 81 10 3 1 1 0 3 95 3 500
2022 Science and technology 76 9 1 1 4 1 8 93 6 190
2022 Library services 90 5 0 0 0 0 5 100 0 35
2022 Legal services 76 13 2 2 1 0 5 94 4 165
2022 Administration and operations 83 8 2 1 1 0 4 95 2 2670
2022 Human resources 84 8 2 2 1 0 2 95 3 1395
2022 Financial management 84 9 3 1 1 1 1 95 2 625
2022 Procurement 84 6 5 1 0 1 2 93 1 85
2022 Real property 78 10 3 2 0 1 7 95 2 175
2022 Materiel management 75 14 2 0 1 0 8 97 1 75
2022 Information management 79 11 3 1 2 0 3 93 4 320
2022 Information technology 79 9 3 2 3 1 4 93 4 2715
2022 Internal audit 77 14 3 1 1 0 4 95 2 575
2022 Evaluation 81 8 4 1 0 0 5 94 1 275
2022 Data sciences 85 8 2 1 0 1 3 97 1 300
2022 Policy 83 6 3 1 1 0 5 94 2 370
2022 Project management 83 10 2 1 1 0 3 96 2 1060
2022 Other services to the public 81 9 2 1 1 0 6 96 2 2485
2022 None of the above 78 10 3 1 2 0 5 94 3 3305
2019 Client contact centre 80 9 3 1 2 0 4 93 3 3752
2019 Health care practitioners 88 9 3 0 0 0 0 97 0 32
2019 Federal regulators 78 8 5 1 4 0 4 89 5 223
2019 Compliance, inspection and enforcement 79 9 4 1 1 0 5 94 2 8691
2019 Communications or public affairs 83 11 2 2 1 0 1 95 3 364
2019 Access to information and privacy 80 9 4 1 1 0 5 94 2 366
2019 Security 80 11 4 0 2 0 3 93 2 223
2019 Science and technology 73 17 3 2 4 0 1 90 6 179
2019 Library services 94 0 3 0 3 0 0 94 3 33
2019 Legal services 76 10 6 3 1 0 4 89 4 139
2019 Administration and operations 80 10 4 1 1 0 4 94 2 2468
2019 Human resources 84 10 3 1 1 0 1 95 2 1029
2019 Financial management 78 14 4 1 0 0 3 95 1 684
2019 Procurement 87 9 1 1 1 0 0 96 3 66
2019 Real property 81 11 7 0 0 0 2 93 0 161
2019 Materiel management 83 7 4 1 2 0 5 94 2 130
2019 Information management 78 9 6 2 2 0 3 90 4 317
2019 Information technology 76 10 4 2 3 1 4 90 5 2416
2019 Internal audit 75 15 3 1 1 0 4 94 2 380
2019 Evaluation 78 11 4 1 3 0 3 92 4 189
2019 Data sciences 77 11 4 2 1 0 4 92 4 230
2019 Policy 80 9 5 1 2 0 2 91 3 375
2019 Project management 84 7 3 1 2 0 2 94 3 599
2019 Other services to the public 80 8 4 1 2 0 4 92 3 2134
2019 None of the above 78 11 5 1 1 0 5 93 2 3401

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 51 15 7 3 2 17 6 85 6 6970
2022 Health care practitioners 39 11 3 3 5 33 6 84 12 40
2022 Federal regulators 46 20 11 4 3 13 3 78 9 310
2022 Compliance, inspection and enforcement 36 19 11 5 3 20 6 75 11 9700
2022 Communications or public affairs 47 29 12 4 1 5 1 81 5 475
2022 Access to information and privacy 45 21 10 3 2 15 4 81 7 570
2022 Security 46 25 12 3 2 9 3 81 6 500
2022 Science and technology 40 24 12 4 6 10 5 74 12 190
2022 Library services 42 20 19 0 0 16 2 77 0 35
2022 Legal services 40 25 15 6 3 7 4 73 10 165
2022 Administration and operations 43 22 10 4 3 13 5 80 8 2670
2022 Human resources 51 24 11 4 1 7 3 82 6 1395
2022 Financial management 49 20 10 4 1 12 3 82 6 625
2022 Procurement 56 23 4 3 0 9 4 91 4 85
2022 Real property 34 26 16 6 2 11 6 72 9 175
2022 Materiel management 19 28 18 3 1 21 9 67 7 75
2022 Information management 42 21 9 5 3 16 3 78 10 320
2022 Information technology 48 22 9 3 2 11 4 83 6 2715
2022 Internal audit 50 20 8 4 3 10 4 82 8 575
2022 Evaluation 43 17 9 3 2 19 6 81 8 275
2022 Data sciences 51 23 10 4 2 8 2 82 7 300
2022 Policy 45 25 10 3 3 10 4 81 7 370
2022 Project management 42 29 13 4 1 7 3 79 6 1060
2022 Other services to the public 39 18 9 4 2 22 6 79 9 2485
2022 None of the above 39 17 9 4 3 21 7 78 9 3300
2020 Client contact centre 44 13 7 4 3 24 5 80 11 4657
2020 Health care practitioners 32 10 8 8 3 30 8 69 18 37
2020 Federal regulators 41 15 12 6 3 19 4 73 12 213
2020 Compliance, inspection and enforcement 28 15 11 7 7 24 8 64 20 9275
2020 Communications or public affairs 49 26 12 4 1 6 1 81 5 396
2020 Access to information and privacy 42 20 9 4 2 19 5 81 7 400
2020 Security 47 23 12 4 2 8 3 80 7 261
2020 Science and technology 35 28 10 7 5 8 7 74 14 196
2020 Library services 58 18 8 8 0 7 0 82 9 27
2020 Legal services 40 20 14 4 5 11 5 72 11 135
2020 Administration and operations 41 19 11 5 4 14 5 75 12 2401
2020 Human resources 50 24 11 4 2 7 2 82 6 1168
2020 Financial management 44 22 10 4 4 12 5 80 9 613
2020 Procurement 55 24 4 4 5 8 1 86 10 80
2020 Real property 41 20 13 7 4 6 8 72 13 154
2020 Materiel management 33 18 4 11 7 15 12 69 25 86
2020 Information management 41 24 11 3 2 17 2 80 6 285
2020 Information technology 43 23 11 4 3 12 4 79 8 2420
2020 Internal audit 46 18 8 5 4 12 6 79 11 341
2020 Evaluation 40 19 9 5 2 22 3 79 9 149
2020 Data sciences 53 24 11 2 2 8 1 84 5 199
2020 Policy 47 24 9 5 2 11 3 82 8 417
2020 Project management 46 25 11 5 1 9 3 81 7 696
2020 Other services to the public 34 15 9 5 4 27 6 73 13 2481
2020 None of the above 34 16 9 6 5 24 5 72 15 3158
2019 Client contact centre 40 13 8 5 6 23 4 73 15 3765
2019 Health care practitioners 41 21 5 3 12 17 0 75 19 32
2019 Federal regulators 35 17 11 5 9 16 7 68 18 225
2019 Compliance, inspection and enforcement 28 13 10 8 9 25 7 61 25 8746
2019 Communications or public affairs 49 26 11 4 2 8 1 82 6 366
2019 Access to information and privacy 43 16 7 6 2 22 3 79 11 369
2019 Security 43 26 11 3 4 8 5 79 8 228
2019 Science and technology 35 21 15 6 9 11 4 65 17 180
2019 Library services 48 24 12 6 3 6 0 77 10 33
2019 Legal services 53 17 8 4 6 7 5 79 12 139
2019 Administration and operations 39 20 11 5 5 15 4 73 13 2478
2019 Human resources 53 23 11 4 2 5 2 81 7 1033
2019 Financial management 41 20 11 6 5 14 3 74 13 689
2019 Procurement 62 19 6 6 1 6 0 86 8 66
2019 Real property 39 17 13 2 5 19 4 72 10 161
2019 Materiel management 31 10 13 6 7 23 10 61 20 131
2019 Information management 46 18 10 4 3 16 3 79 8 320
2019 Information technology 45 21 12 4 3 12 3 78 8 2424
2019 Internal audit 42 15 12 5 4 18 4 72 12 385
2019 Evaluation 39 18 12 6 3 17 5 73 11 189
2019 Data sciences 50 21 12 3 5 7 2 78 9 235
2019 Policy 43 21 11 3 8 11 2 74 13 375
2019 Project management 47 23 12 6 2 9 1 78 9 600
2019 Other services to the public 35 13 10 6 7 25 5 68 18 2144
2019 None of the above 35 14 10 6 5 25 5 70 17 3419

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 5 95 6970
2022 Federal regulators 9 91 305
2022 Compliance, inspection and enforcement 7 93 9695
2022 Communications or public affairs 8 92 475
2022 Access to information and privacy 5 95 570
2022 Security 9 91 500
2022 Science and technology 6 94 190
2022 Legal services 9 91 165
2022 Administration and operations 8 92 2670
2022 Human resources 6 94 1395
2022 Financial management 7 93 625
2022 Procurement 14 86 85
2022 Real property 7 93 175
2022 Materiel management 15 85 75
2022 Information management 9 91 320
2022 Information technology 4 96 2715
2022 Internal audit 8 92 575
2022 Evaluation 9 91 275
2022 Data sciences 5 95 300
2022 Policy 7 93 370
2022 Project management 10 90 1060
2022 Other services to the public 6 94 2485
2022 None of the above 7 93 3300
2020 Client contact centre 7 93 4657
2020 Federal regulators 9 91 213
2020 Compliance, inspection and enforcement 9 91 9277
2020 Communications or public affairs 7 93 396
2020 Access to information and privacy 6 94 400
2020 Security 6 94 262
2020 Science and technology 11 89 196
2020 Legal services 11 89 136
2020 Administration and operations 8 92 2400
2020 Human resources 7 93 1166
2020 Financial management 7 93 612
2020 Real property 10 90 154
2020 Materiel management 10 90 84
2020 Information management 8 92 286
2020 Information technology 6 94 2423
2020 Internal audit 6 94 342
2020 Evaluation 8 92 150
2020 Data sciences 8 92 199
2020 Policy 9 91 419
2020 Project management 9 91 696
2020 Other services to the public 7 93 2482
2020 None of the above 9 91 3166
2019 Client contact centre 9 91 3772
2019 Federal regulators 14 86 223
2019 Compliance, inspection and enforcement 12 88 8733
2019 Communications or public affairs 12 88 366
2019 Access to information and privacy 9 91 369
2019 Security 10 90 226
2019 Science and technology 10 90 181
2019 Legal services 15 85 139
2019 Administration and operations 12 88 2481
2019 Human resources 7 93 1031
2019 Financial management 10 90 689
2019 Real property 15 85 160
2019 Materiel management 12 88 131
2019 Information management 16 84 318
2019 Information technology 9 91 2422
2019 Internal audit 8 92 383
2019 Evaluation 8 92 189
2019 Data sciences 7 93 235
2019 Policy 12 88 376
2019 Project management 13 87 598
2019 Other services to the public 11 89 2145
2019 None of the above 12 88 3417
2018 Client contact centre 10 90 3439
2018 Federal regulators 15 85 246
2018 Compliance, inspection and enforcement 14 86 8768
2018 Communications or public affairs 10 90 351
2018 Access to information and privacy 12 88 326
2018 Security 11 89 226
2018 Science and technology 12 88 170
2018 Legal services 16 84 115
2018 Administration and operations 12 88 2410
2018 Human resources 8 92 1012
2018 Financial management 13 87 692
2018 Procurement 9 91 75
2018 Real property 15 85 146
2018 Materiel management 14 86 141
2018 Information management 15 85 302
2018 Information technology 10 90 2447
2018 Internal audit 11 89 385
2018 Evaluation 12 88 193
2018 Data sciences 12 88 167
2018 Policy 13 87 350
2018 Project management 15 85 541
2018 Other services to the public 11 89 1795
2018 None of the above 13 87 3125

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 28 72 375
2022 Federal regulators 26 74 30
2022 Compliance, inspection and enforcement 30 70 715
2022 Communications or public affairs 52 48 40
2022 Access to information and privacy 45 55 30
2022 Security 50 50 45
2022 Science and technology 26 74 15
2022 Legal services 25 75 15
2022 Administration and operations 43 57 230
2022 Human resources 29 71 80
2022 Financial management 33 67 45
2022 Procurement 32 68 10
2022 Real property 15 85 15
2022 Materiel management 38 62 15
2022 Information management 28 72 30
2022 Information technology 33 67 115
2022 Internal audit 22 78 50
2022 Evaluation 41 59 25
2022 Data sciences 53 47 15
2022 Policy 25 75 30
2022 Project management 56 44 110
2022 Other services to the public 38 62 140
2022 None of the above 39 61 235
2020 Client contact centre 49 51 318
2020 Federal regulators 58 42 19
2020 Compliance, inspection and enforcement 42 58 855
2020 Communications or public affairs 48 52 29
2020 Access to information and privacy 50 50 24
2020 Security 39 61 16
2020 Science and technology 34 66 22
2020 Legal services 52 48 14
2020 Administration and operations 48 52 194
2020 Human resources 52 48 82
2020 Financial management 43 57 44
2020 Information management 49 51 26
2020 Information technology 43 57 155
2020 Internal audit 46 54 22
2020 Evaluation 41 59 12
2020 Data sciences 69 31 16
2020 Policy 48 52 40
2020 Project management 46 54 65
2020 Other services to the public 47 53 173
2020 None of the above 47 53 272
2019 Client contact centre 52 48 325
2019 Federal regulators 49 51 31
2019 Compliance, inspection and enforcement 44 56 1086
2019 Communications or public affairs 54 46 45
2019 Access to information and privacy 55 45 33
2019 Security 49 51 23
2019 Science and technology 43 57 19
2019 Legal services 45 55 22
2019 Administration and operations 46 54 303
2019 Human resources 47 53 75
2019 Financial management 53 47 70
2019 Real property 36 64 25
2019 Materiel management 69 31 16
2019 Information management 60 40 54
2019 Information technology 50 50 227
2019 Internal audit 48 52 29
2019 Evaluation 49 51 16
2019 Data sciences 55 45 18
2019 Policy 48 52 44
2019 Project management 59 41 75
2019 Other services to the public 57 43 230
2019 None of the above 52 48 399
2018 Client contact centre 50 50 343
2018 Federal regulators 50 50 36
2018 Compliance, inspection and enforcement 46 54 1246
2018 Communications or public affairs 40 60 35
2018 Access to information and privacy 45 55 40
2018 Security 60 40 25
2018 Administration and operations 56 44 294
2018 Human resources 49 51 82
2018 Financial management 53 47 90
2018 Real property 35 65 23
2018 Materiel management 37 63 19
2018 Information management 53 47 45
2018 Information technology 58 42 236
2018 Internal audit 40 60 42
2018 Evaluation 63 37 24
2018 Data sciences 56 44 21
2018 Policy 43 57 45
2018 Project management 52 48 81
2018 Other services to the public 56 44 197
2018 None of the above 57 43 393

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 45 55 375
2022 Federal regulators 78 22 30
2022 Compliance, inspection and enforcement 63 37 715
2022 Communications or public affairs 62 38 40
2022 Access to information and privacy 58 42 30
2022 Security 46 54 45
2022 Science and technology 62 38 15
2022 Legal services 74 26 15
2022 Administration and operations 59 41 230
2022 Human resources 61 39 80
2022 Financial management 60 40 45
2022 Procurement 59 41 10
2022 Real property 78 22 15
2022 Materiel management 52 48 15
2022 Information management 64 36 30
2022 Information technology 54 46 115
2022 Internal audit 76 24 50
2022 Evaluation 71 29 25
2022 Data sciences 67 33 15
2022 Policy 72 28 30
2022 Project management 53 47 110
2022 Other services to the public 58 42 140
2022 None of the above 55 45 235
2020 Client contact centre 53 47 318
2020 Federal regulators 48 52 19
2020 Compliance, inspection and enforcement 67 33 855
2020 Communications or public affairs 69 31 29
2020 Access to information and privacy 54 46 24
2020 Security 61 39 16
2020 Science and technology 75 25 22
2020 Legal services 52 48 14
2020 Administration and operations 66 34 194
2020 Human resources 57 43 82
2020 Financial management 64 36 44
2020 Information management 73 27 26
2020 Information technology 55 45 155
2020 Internal audit 68 32 22
2020 Evaluation 59 41 12
2020 Data sciences 50 50 16
2020 Policy 67 33 40
2020 Project management 62 38 65
2020 Other services to the public 59 41 173
2020 None of the above 60 40 272
2019 Client contact centre 56 44 325
2019 Federal regulators 60 40 31
2019 Compliance, inspection and enforcement 63 37 1086
2019 Communications or public affairs 48 52 45
2019 Access to information and privacy 59 41 33
2019 Security 47 53 23
2019 Science and technology 68 32 19
2019 Legal services 54 46 22
2019 Administration and operations 58 42 303
2019 Human resources 64 36 75
2019 Financial management 55 45 70
2019 Real property 76 24 25
2019 Materiel management 63 37 16
2019 Information management 57 43 54
2019 Information technology 52 48 227
2019 Internal audit 60 40 29
2019 Data sciences 66 34 18
2019 Policy 77 23 44
2019 Project management 54 46 75
2019 Other services to the public 54 46 230
2019 None of the above 57 43 399
2018 Client contact centre 60 40 343
2018 Federal regulators 64 36 36
2018 Compliance, inspection and enforcement 65 35 1246
2018 Communications or public affairs 69 31 35
2018 Access to information and privacy 65 35 40
2018 Security 43 57 25
2018 Science and technology 57 43 21
2018 Legal services 70 30 17
2018 Administration and operations 60 40 294
2018 Human resources 57 43 82
2018 Financial management 60 40 90
2018 Materiel management 63 37 19
2018 Information management 63 37 45
2018 Information technology 58 42 236
2018 Internal audit 61 39 42
2018 Evaluation 62 38 24
2018 Data sciences 62 38 21
2018 Policy 59 41 45
2018 Project management 67 33 81
2018 Other services to the public 59 41 197
2018 None of the above 56 44 393

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 5 95 375
2022 Federal regulators 7 93 30
2022 Compliance, inspection and enforcement 6 94 715
2022 Communications or public affairs 7 93 40
2022 Access to information and privacy 3 97 30
2022 Security 13 87 45
2022 Science and technology 8 92 15
2022 Legal services 13 87 15
2022 Administration and operations 10 90 230
2022 Human resources 12 88 80
2022 Financial management 5 95 45
2022 Procurement 0 100 10
2022 Real property 14 86 15
2022 Materiel management 0 100 15
2022 Information management 3 97 30
2022 Information technology 15 85 115
2022 Internal audit 4 96 50
2022 Evaluation 3 97 25
2022 Data sciences 0 100 15
2022 Policy 14 86 30
2022 Project management 5 95 110
2022 Other services to the public 5 95 140
2022 None of the above 9 91 235
2020 Client contact centre 5 95 318
2020 Compliance, inspection and enforcement 6 94 855
2020 Access to information and privacy 0 100 24
2020 Administration and operations 8 92 194
2020 Human resources 7 93 82
2020 Real property 0 100 15
2020 Information technology 10 90 155
2020 Data sciences 0 100 16
2020 Other services to the public 3 97 173
2020 None of the above 5 95 272
2019 Client contact centre 4 96 325
2019 Compliance, inspection and enforcement 6 94 1086
2019 Access to information and privacy 0 100 33
2019 Legal services 0 100 22
2019 Administration and operations 9 91 303
2019 Information technology 10 90 227
2019 Data sciences 0 100 18
2019 Other services to the public 8 92 230
2019 None of the above 5 95 399
2018 Client contact centre 5 95 343
2018 Compliance, inspection and enforcement 5 95 1246
2018 Legal services 0 100 17
2018 Administration and operations 5 95 294
2018 Human resources 10 90 82
2018 Financial management 6 94 90
2018 Information technology 7 93 236
2018 Other services to the public 6 94 197
2018 None of the above 6 94 393

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 1 99 375
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 0 100 715
2022 Communications or public affairs 3 97 40
2022 Access to information and privacy 0 100 30
2022 Security 3 97 45
2022 Science and technology 0 100 15
2022 Legal services 0 100 15
2022 Administration and operations 0 100 230
2022 Human resources 0 100 80
2022 Financial management 0 100 45
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Materiel management 0 100 15
2022 Information management 0 100 30
2022 Information technology 0 100 115
2022 Internal audit 0 100 50
2022 Evaluation 0 100 25
2022 Data sciences 0 100 15
2022 Policy 0 100 30
2022 Project management 0 100 110
2022 Other services to the public 1 99 140
2022 None of the above 1 99 235
2020 Client contact centre 0 100 318
2020 Federal regulators 0 100 19
2020 Communications or public affairs 0 100 29
2020 Access to information and privacy 0 100 24
2020 Security 0 100 16
2020 Science and technology 0 100 22
2020 Legal services 0 100 14
2020 Administration and operations 0 100 194
2020 Human resources 0 100 82
2020 Financial management 0 100 44
2020 Real property 0 100 15
2020 Information management 0 100 26
2020 Internal audit 0 100 22
2020 Evaluation 0 100 12
2020 Data sciences 0 100 16
2020 Policy 0 100 40
2020 Project management 0 100 65
2020 None of the above 0 100 272
2019 Client contact centre 0 100 325
2019 Federal regulators 0 100 31
2019 Communications or public affairs 0 100 45
2019 Access to information and privacy 0 100 33
2019 Security 0 100 23
2019 Science and technology 0 100 19
2019 Legal services 0 100 22
2019 Human resources 0 100 75
2019 Financial management 0 100 70
2019 Real property 0 100 25
2019 Materiel management 0 100 16
2019 Information management 0 100 54
2019 Information technology 0 100 227
2019 Internal audit 0 100 29
2019 Data sciences 0 100 18
2019 Policy 0 100 44
2019 Project management 0 100 75
2019 Other services to the public 0 100 230
2019 None of the above 0 100 399
2018 Federal regulators 0 100 36
2018 Communications or public affairs 0 100 35
2018 Access to information and privacy 0 100 40
2018 Security 0 100 25
2018 Science and technology 0 100 21
2018 Legal services 0 100 17
2018 Administration and operations 0 100 294
2018 Human resources 0 100 82
2018 Financial management 0 100 90
2018 Real property 0 100 23
2018 Materiel management 0 100 19
2018 Information management 0 100 45
2018 Internal audit 0 100 42
2018 Evaluation 0 100 24
2018 Data sciences 0 100 21
2018 Policy 0 100 45
2018 Project management 0 100 81
2018 Other services to the public 0 100 197
2018 None of the above 0 100 393

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 5 95 375
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 5 95 715
2022 Communications or public affairs 5 95 40
2022 Access to information and privacy 3 97 30
2022 Security 7 93 45
2022 Science and technology 8 92 15
2022 Legal services 0 100 15
2022 Administration and operations 6 94 230
2022 Human resources 8 92 80
2022 Financial management 2 98 45
2022 Procurement 8 92 10
2022 Real property 16 84 15
2022 Materiel management 0 100 15
2022 Information management 3 97 30
2022 Information technology 9 91 115
2022 Internal audit 6 94 50
2022 Evaluation 5 95 25
2022 Data sciences 9 91 15
2022 Policy 4 96 30
2022 Project management 5 95 110
2022 Other services to the public 8 92 140
2022 None of the above 5 95 235
2020 Client contact centre 3 97 318
2020 Compliance, inspection and enforcement 5 95 855
2020 Science and technology 0 100 22
2020 Administration and operations 4 96 194
2020 Financial management 0 100 44
2020 Real property 0 100 15
2020 Information technology 10 90 155
2020 Evaluation 0 100 12
2020 Policy 0 100 40
2020 Other services to the public 3 97 173
2020 None of the above 4 96 272
2019 Client contact centre 4 96 325
2019 Compliance, inspection and enforcement 4 96 1086
2019 Administration and operations 3 97 303
2019 Financial management 7 93 70
2019 Information management 0 100 54
2019 Information technology 6 94 227
2019 Internal audit 0 100 29
2019 Data sciences 0 100 18
2019 Other services to the public 9 91 230
2019 None of the above 5 95 399
2018 Client contact centre 3 97 343
2018 Compliance, inspection and enforcement 4 96 1246
2018 Administration and operations 5 95 294
2018 Information technology 9 91 236
2018 Other services to the public 3 97 197
2018 None of the above 4 96 393

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 37 63 375
2022 Federal regulators 7 93 30
2022 Compliance, inspection and enforcement 12 88 715
2022 Communications or public affairs 15 85 40
2022 Access to information and privacy 6 94 30
2022 Security 9 91 45
2022 Science and technology 22 78 15
2022 Legal services 8 92 15
2022 Administration and operations 6 94 230
2022 Human resources 8 92 80
2022 Financial management 7 93 45
2022 Procurement 8 92 10
2022 Real property 7 93 15
2022 Materiel management 9 91 15
2022 Information management 0 100 30
2022 Information technology 2 98 115
2022 Internal audit 9 91 50
2022 Evaluation 3 97 25
2022 Data sciences 7 93 15
2022 Policy 3 97 30
2022 Project management 0 100 110
2022 Other services to the public 18 82 140
2022 None of the above 6 94 235
2020 Client contact centre 21 79 318
2020 Compliance, inspection and enforcement 14 86 855
2020 Communications or public affairs 0 100 29
2020 Security 0 100 16
2020 Administration and operations 5 95 194
2020 Real property 0 100 15
2020 Data sciences 0 100 16
2020 Other services to the public 9 91 173
2020 None of the above 9 91 272
2019 Client contact centre 16 84 325
2019 Compliance, inspection and enforcement 12 88 1086
2019 Access to information and privacy 0 100 33
2019 Administration and operations 5 95 303
2019 Financial management 9 91 70
2019 Information management 0 100 54
2019 Information technology 2 98 227
2019 Data sciences 0 100 18
2019 Project management 0 100 75
2019 Other services to the public 15 85 230
2019 None of the above 7 93 399
2018 Client contact centre 22 78 343
2018 Federal regulators 0 100 36
2018 Compliance, inspection and enforcement 13 87 1246
2018 Access to information and privacy 12 88 40
2018 Administration and operations 7 93 294
2018 Financial management 6 94 90
2018 Real property 0 100 23
2018 Information technology 3 97 236
2018 Other services to the public 13 87 197
2018 None of the above 9 91 393

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 8 92 375
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 7 93 715
2022 Communications or public affairs 0 100 40
2022 Access to information and privacy 14 86 30
2022 Security 19 81 45
2022 Science and technology 20 80 15
2022 Legal services 0 100 15
2022 Administration and operations 6 94 230
2022 Human resources 11 89 80
2022 Financial management 15 85 45
2022 Procurement 24 76 10
2022 Real property 0 100 15
2022 Materiel management 17 83 15
2022 Information management 7 93 30
2022 Information technology 14 86 115
2022 Internal audit 10 90 50
2022 Evaluation 10 90 25
2022 Data sciences 9 91 15
2022 Policy 11 89 30
2022 Project management 6 94 110
2022 Other services to the public 8 92 140
2022 None of the above 7 93 235
2020 Client contact centre 4 96 318
2020 Federal regulators 0 100 19
2020 Compliance, inspection and enforcement 4 96 855
2020 Communications or public affairs 0 100 29
2020 Administration and operations 6 94 194
2020 Real property 0 100 15
2020 Information management 0 100 26
2020 Information technology 4 96 155
2020 Internal audit 0 100 22
2020 Evaluation 0 100 12
2020 Other services to the public 5 95 173
2020 None of the above 10 90 272
2019 Client contact centre 4 96 325
2019 Compliance, inspection and enforcement 3 97 1086
2019 Science and technology 0 100 19
2019 Legal services 0 100 22
2019 Administration and operations 4 96 303
2019 Real property 0 100 25
2019 Materiel management 0 100 16
2019 Information management 0 100 54
2019 Information technology 6 94 227
2019 Data sciences 0 100 18
2019 Policy 0 100 44
2019 Other services to the public 5 95 230
2019 None of the above 5 95 399
2018 Client contact centre 2 98 343
2018 Compliance, inspection and enforcement 3 97 1246
2018 Access to information and privacy 0 100 40
2018 Science and technology 0 100 21
2018 Administration and operations 2 98 294
2018 Real property 0 100 23
2018 Information technology 3 97 236
2018 Evaluation 0 100 24
2018 Other services to the public 3 97 197
2018 None of the above 4 96 393

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 46 54 375
2022 Federal regulators 39 61 30
2022 Compliance, inspection and enforcement 35 65 715
2022 Communications or public affairs 28 72 40
2022 Access to information and privacy 32 68 30
2022 Security 21 79 45
2022 Science and technology 33 67 15
2022 Legal services 27 73 15
2022 Administration and operations 33 67 230
2022 Human resources 34 66 80
2022 Financial management 32 68 45
2022 Procurement 23 77 10
2022 Real property 31 69 15
2022 Materiel management 29 71 15
2022 Information management 24 76 30
2022 Information technology 40 60 115
2022 Internal audit 22 78 50
2022 Evaluation 51 49 25
2022 Data sciences 66 34 15
2022 Policy 44 56 30
2022 Project management 39 61 110
2022 Other services to the public 31 69 140
2022 None of the above 31 69 235
2020 Client contact centre 40 60 318
2020 Federal regulators 32 68 19
2020 Compliance, inspection and enforcement 37 63 854
2020 Communications or public affairs 24 76 29
2020 Access to information and privacy 21 79 24
2020 Science and technology 36 64 22
2020 Administration and operations 31 69 194
2020 Human resources 32 68 82
2020 Financial management 27 73 44
2020 Real property 54 46 15
2020 Information management 43 57 26
2020 Information technology 40 60 155
2020 Internal audit 41 59 22
2020 Policy 35 65 40
2020 Project management 31 69 65
2020 Other services to the public 37 63 173
2020 None of the above 36 64 272
2019 Client contact centre 36 64 324
2019 Federal regulators 27 73 31
2019 Compliance, inspection and enforcement 36 64 1083
2019 Communications or public affairs 32 68 45
2019 Access to information and privacy 30 70 33
2019 Security 30 70 23
2019 Science and technology 35 65 19
2019 Legal services 37 63 22
2019 Administration and operations 36 64 303
2019 Human resources 27 73 75
2019 Financial management 34 66 70
2019 Real property 48 52 25
2019 Materiel management 39 61 16
2019 Information management 36 64 54
2019 Information technology 38 62 226
2019 Internal audit 32 68 29
2019 Evaluation 30 70 16
2019 Data sciences 41 59 17
2019 Policy 42 58 44
2019 Project management 43 57 74
2019 Other services to the public 41 59 230
2019 None of the above 33 67 399
2018 Client contact centre 41 59 343
2018 Federal regulators 28 72 36
2018 Compliance, inspection and enforcement 38 62 1245
2018 Communications or public affairs 54 46 35
2018 Access to information and privacy 30 70 40
2018 Security 19 81 25
2018 Science and technology 40 60 20
2018 Legal services 33 67 18
2018 Administration and operations 35 65 291
2018 Human resources 32 68 82
2018 Financial management 31 69 90
2018 Real property 26 74 23
2018 Materiel management 47 53 19
2018 Information management 25 75 44
2018 Information technology 38 62 236
2018 Internal audit 36 64 42
2018 Evaluation 28 72 24
2018 Data sciences 38 62 21
2018 Policy 24 76 45
2018 Project management 41 59 80
2018 Other services to the public 35 65 198
2018 None of the above 32 68 392

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 32 68 375
2022 Federal regulators 55 45 30
2022 Compliance, inspection and enforcement 41 59 715
2022 Communications or public affairs 53 47 40
2022 Access to information and privacy 54 46 30
2022 Security 38 62 45
2022 Science and technology 17 83 15
2022 Legal services 52 48 15
2022 Administration and operations 38 62 230
2022 Human resources 29 71 80
2022 Financial management 38 62 45
2022 Procurement 37 63 10
2022 Real property 68 32 15
2022 Materiel management 47 53 15
2022 Information management 43 57 30
2022 Information technology 44 56 115
2022 Internal audit 47 53 50
2022 Evaluation 51 49 25
2022 Data sciences 36 64 15
2022 Policy 51 49 30
2022 Project management 43 57 110
2022 Other services to the public 29 71 140
2022 None of the above 33 67 235
2020 Client contact centre 37 63 318
2020 Compliance, inspection and enforcement 37 63 854
2020 Communications or public affairs 34 66 29
2020 Access to information and privacy 29 71 24
2020 Security 37 63 16
2020 Science and technology 50 50 22
2020 Legal services 47 53 14
2020 Administration and operations 34 66 194
2020 Human resources 36 64 82
2020 Financial management 34 66 44
2020 Real property 61 39 15
2020 Information management 62 38 26
2020 Information technology 38 62 155
2020 Internal audit 41 59 22
2020 Evaluation 50 50 12
2020 Data sciences 44 56 16
2020 Policy 42 58 40
2020 Project management 50 50 65
2020 Other services to the public 36 64 173
2020 None of the above 37 63 272
2019 Client contact centre 36 64 324
2019 Federal regulators 19 81 31
2019 Compliance, inspection and enforcement 36 64 1083
2019 Communications or public affairs 32 68 45
2019 Access to information and privacy 17 83 33
2019 Security 26 74 23
2019 Science and technology 56 44 19
2019 Legal services 41 59 22
2019 Administration and operations 39 61 303
2019 Human resources 48 52 75
2019 Financial management 33 67 70
2019 Real property 48 52 25
2019 Materiel management 52 48 16
2019 Information management 33 67 54
2019 Information technology 38 62 226
2019 Internal audit 37 63 29
2019 Data sciences 52 48 17
2019 Policy 50 50 44
2019 Project management 40 60 74
2019 Other services to the public 32 68 230
2019 None of the above 37 63 399
2018 Client contact centre 38 62 343
2018 Federal regulators 41 59 36
2018 Compliance, inspection and enforcement 40 60 1245
2018 Communications or public affairs 55 45 35
2018 Access to information and privacy 42 58 40
2018 Security 27 73 25
2018 Science and technology 60 40 20
2018 Legal services 33 67 18
2018 Administration and operations 35 65 291
2018 Human resources 26 74 82
2018 Financial management 32 68 90
2018 Real property 42 58 23
2018 Materiel management 53 47 19
2018 Information management 48 52 44
2018 Information technology 39 61 236
2018 Internal audit 38 62 42
2018 Evaluation 54 46 24
2018 Data sciences 30 70 21
2018 Policy 36 64 45
2018 Project management 37 63 80
2018 Other services to the public 38 62 198
2018 None of the above 33 67 392

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 26 74 375
2022 Federal regulators 49 51 30
2022 Compliance, inspection and enforcement 37 63 715
2022 Communications or public affairs 33 67 40
2022 Access to information and privacy 26 74 30
2022 Security 49 51 45
2022 Science and technology 48 52 15
2022 Legal services 40 60 15
2022 Administration and operations 41 59 230
2022 Human resources 28 72 80
2022 Financial management 40 60 45
2022 Procurement 21 79 10
2022 Real property 67 33 15
2022 Materiel management 52 48 15
2022 Information management 41 59 30
2022 Information technology 41 59 115
2022 Internal audit 29 71 50
2022 Evaluation 25 75 25
2022 Data sciences 40 60 15
2022 Policy 36 64 30
2022 Project management 54 46 110
2022 Other services to the public 42 58 140
2022 None of the above 37 63 235
2020 Client contact centre 37 63 318
2020 Federal regulators 32 68 19
2020 Compliance, inspection and enforcement 38 62 854
2020 Communications or public affairs 51 49 29
2020 Access to information and privacy 46 54 24
2020 Security 43 57 16
2020 Science and technology 41 59 22
2020 Legal services 33 67 14
2020 Administration and operations 45 55 194
2020 Human resources 36 64 82
2020 Financial management 50 50 44
2020 Information management 53 47 26
2020 Information technology 46 54 155
2020 Internal audit 49 51 22
2020 Evaluation 41 59 12
2020 Data sciences 56 44 16
2020 Policy 48 52 40
2020 Project management 71 29 65
2020 Other services to the public 38 62 173
2020 None of the above 38 62 272
2019 Client contact centre 32 68 324
2019 Federal regulators 35 65 31
2019 Compliance, inspection and enforcement 43 57 1083
2019 Communications or public affairs 32 68 45
2019 Access to information and privacy 32 68 33
2019 Security 38 62 23
2019 Science and technology 31 69 19
2019 Legal services 45 55 22
2019 Administration and operations 40 60 303
2019 Human resources 42 58 75
2019 Financial management 35 65 70
2019 Real property 48 52 25
2019 Materiel management 69 31 16
2019 Information management 42 58 54
2019 Information technology 34 66 226
2019 Internal audit 39 61 29
2019 Evaluation 43 57 16
2019 Data sciences 52 48 17
2019 Policy 52 48 44
2019 Project management 48 52 74
2019 Other services to the public 43 57 230
2019 None of the above 38 62 399
2018 Client contact centre 37 63 343
2018 Federal regulators 33 67 36
2018 Compliance, inspection and enforcement 40 60 1245
2018 Communications or public affairs 42 58 35
2018 Access to information and privacy 50 50 40
2018 Security 31 69 25
2018 Science and technology 35 65 20
2018 Legal services 45 55 18
2018 Administration and operations 43 57 291
2018 Human resources 51 49 82
2018 Financial management 44 56 90
2018 Real property 52 48 23
2018 Materiel management 53 47 19
2018 Information management 41 59 44
2018 Information technology 45 55 236
2018 Internal audit 33 67 42
2018 Evaluation 41 59 24
2018 Data sciences 49 51 21
2018 Policy 36 64 45
2018 Project management 40 60 80
2018 Other services to the public 45 55 198
2018 None of the above 39 61 392

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 33 67 375
2022 Federal regulators 42 58 30
2022 Compliance, inspection and enforcement 38 62 715
2022 Communications or public affairs 52 48 40
2022 Access to information and privacy 28 72 30
2022 Security 31 69 45
2022 Science and technology 40 60 15
2022 Legal services 26 74 15
2022 Administration and operations 35 65 230
2022 Human resources 39 61 80
2022 Financial management 40 60 45
2022 Procurement 32 68 10
2022 Real property 44 56 15
2022 Materiel management 38 62 15
2022 Information management 46 54 30
2022 Information technology 42 58 115
2022 Internal audit 26 74 50
2022 Evaluation 22 78 25
2022 Data sciences 26 74 15
2022 Policy 40 60 30
2022 Project management 38 62 110
2022 Other services to the public 43 57 140
2022 None of the above 37 63 235
2020 Client contact centre 42 58 318
2020 Compliance, inspection and enforcement 41 59 854
2020 Communications or public affairs 58 42 29
2020 Access to information and privacy 38 62 24
2020 Security 37 63 16
2020 Science and technology 35 65 22
2020 Legal services 55 45 14
2020 Administration and operations 43 57 194
2020 Human resources 49 51 82
2020 Financial management 43 57 44
2020 Real property 32 68 15
2020 Information management 53 47 26
2020 Information technology 35 65 155
2020 Internal audit 45 55 22
2020 Evaluation 47 53 12
2020 Data sciences 37 63 16
2020 Policy 35 65 40
2020 Project management 52 48 65
2020 Other services to the public 44 56 173
2020 None of the above 44 56 272
2019 Client contact centre 44 56 324
2019 Federal regulators 57 43 31
2019 Compliance, inspection and enforcement 43 57 1083
2019 Communications or public affairs 34 66 45
2019 Access to information and privacy 49 51 33
2019 Security 21 79 23
2019 Science and technology 46 54 19
2019 Legal services 32 68 22
2019 Administration and operations 43 57 303
2019 Human resources 47 53 75
2019 Financial management 36 64 70
2019 Real property 27 73 25
2019 Materiel management 39 61 16
2019 Information management 37 63 54
2019 Information technology 39 61 226
2019 Internal audit 62 38 29
2019 Evaluation 32 68 16
2019 Data sciences 54 46 17
2019 Policy 32 68 44
2019 Project management 35 65 74
2019 Other services to the public 44 56 230
2019 None of the above 41 59 399
2018 Client contact centre 40 60 343
2018 Federal regulators 30 70 36
2018 Compliance, inspection and enforcement 43 57 1245
2018 Communications or public affairs 40 60 35
2018 Access to information and privacy 45 55 40
2018 Security 24 76 25
2018 Science and technology 45 55 20
2018 Legal services 38 62 18
2018 Administration and operations 39 61 291
2018 Human resources 34 66 82
2018 Financial management 50 50 90
2018 Real property 48 52 23
2018 Materiel management 37 63 19
2018 Information management 44 56 44
2018 Information technology 37 63 236
2018 Internal audit 39 61 42
2018 Evaluation 47 53 24
2018 Data sciences 41 59 21
2018 Policy 39 61 45
2018 Project management 42 58 80
2018 Other services to the public 42 58 198
2018 None of the above 41 59 392

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 15 85 375
2022 Federal regulators 46 54 30
2022 Compliance, inspection and enforcement 29 71 715
2022 Communications or public affairs 36 64 40
2022 Access to information and privacy 39 61 30
2022 Security 34 66 45
2022 Science and technology 7 93 15
2022 Legal services 13 87 15
2022 Administration and operations 31 69 230
2022 Human resources 25 75 80
2022 Financial management 30 70 45
2022 Procurement 8 92 10
2022 Real property 29 71 15
2022 Materiel management 30 70 15
2022 Information management 19 81 30
2022 Information technology 31 69 115
2022 Internal audit 13 87 50
2022 Evaluation 18 82 25
2022 Data sciences 34 66 15
2022 Policy 29 71 30
2022 Project management 41 59 110
2022 Other services to the public 25 75 140
2022 None of the above 22 78 235
2020 Client contact centre 21 79 318
2020 Federal regulators 26 74 19
2020 Compliance, inspection and enforcement 28 72 854
2020 Communications or public affairs 24 76 29
2020 Access to information and privacy 20 80 24
2020 Security 43 57 16
2020 Science and technology 59 41 22
2020 Administration and operations 25 75 194
2020 Human resources 25 75 82
2020 Financial management 36 64 44
2020 Real property 32 68 15
2020 Information management 37 63 26
2020 Information technology 28 72 155
2020 Internal audit 23 77 22
2020 Data sciences 63 37 16
2020 Policy 33 67 40
2020 Project management 49 51 65
2020 Other services to the public 24 76 173
2020 None of the above 23 77 272
2019 Client contact centre 22 78 324
2019 Federal regulators 22 78 31
2019 Compliance, inspection and enforcement 26 74 1083
2019 Communications or public affairs 28 72 45
2019 Security 21 79 23
2019 Science and technology 47 53 19
2019 Legal services 28 72 22
2019 Administration and operations 21 79 303
2019 Human resources 35 65 75
2019 Financial management 21 79 70
2019 Real property 45 55 25
2019 Materiel management 39 61 16
2019 Information management 35 65 54
2019 Information technology 28 72 226
2019 Internal audit 26 74 29
2019 Data sciences 30 70 17
2019 Policy 37 63 44
2019 Project management 29 71 74
2019 Other services to the public 24 76 230
2019 None of the above 25 75 399
2018 Client contact centre 23 77 343
2018 Federal regulators 33 67 36
2018 Compliance, inspection and enforcement 29 71 1245
2018 Communications or public affairs 40 60 35
2018 Access to information and privacy 20 80 40
2018 Security 32 68 25
2018 Science and technology 30 70 20
2018 Administration and operations 28 72 291
2018 Human resources 33 67 82
2018 Financial management 25 75 90
2018 Real property 21 79 23
2018 Materiel management 26 74 19
2018 Information management 34 66 44
2018 Information technology 31 69 236
2018 Internal audit 28 72 42
2018 Evaluation 30 70 24
2018 Data sciences 25 75 21
2018 Policy 20 80 45
2018 Project management 30 70 80
2018 Other services to the public 25 75 198
2018 None of the above 25 75 392

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 58 42 375
2022 Federal regulators 42 58 30
2022 Compliance, inspection and enforcement 48 52 715
2022 Communications or public affairs 55 45 40
2022 Access to information and privacy 55 45 30
2022 Security 57 43 45
2022 Science and technology 43 57 15
2022 Legal services 54 46 15
2022 Administration and operations 54 46 230
2022 Human resources 57 43 80
2022 Financial management 51 49 45
2022 Procurement 36 64 10
2022 Real property 61 39 15
2022 Materiel management 52 48 15
2022 Information management 43 57 30
2022 Information technology 48 52 115
2022 Internal audit 42 58 50
2022 Evaluation 29 71 25
2022 Data sciences 77 23 15
2022 Policy 67 33 30
2022 Project management 50 50 110
2022 Other services to the public 44 56 140
2022 None of the above 56 44 235
2020 Client contact centre 52 48 318
2020 Federal regulators 47 53 19
2020 Compliance, inspection and enforcement 53 47 854
2020 Communications or public affairs 59 41 29
2020 Access to information and privacy 46 54 24
2020 Security 43 57 16
2020 Science and technology 63 37 22
2020 Legal services 66 34 14
2020 Administration and operations 48 52 194
2020 Human resources 52 48 82
2020 Financial management 52 48 44
2020 Real property 45 55 15
2020 Information management 47 53 26
2020 Information technology 49 51 155
2020 Internal audit 64 36 22
2020 Data sciences 31 69 16
2020 Policy 52 48 40
2020 Project management 60 40 65
2020 Other services to the public 51 49 173
2020 None of the above 47 53 272
2019 Client contact centre 56 44 324
2019 Federal regulators 55 45 31
2019 Compliance, inspection and enforcement 53 47 1083
2019 Communications or public affairs 45 55 45
2019 Access to information and privacy 52 48 33
2019 Security 40 60 23
2019 Science and technology 52 48 19
2019 Legal services 49 51 22
2019 Administration and operations 55 45 303
2019 Human resources 46 54 75
2019 Financial management 56 44 70
2019 Real property 39 61 25
2019 Materiel management 56 44 16
2019 Information management 60 40 54
2019 Information technology 49 51 226
2019 Internal audit 64 36 29
2019 Evaluation 38 62 16
2019 Data sciences 41 59 17
2019 Policy 43 57 44
2019 Project management 53 47 74
2019 Other services to the public 54 46 230
2019 None of the above 50 50 399
2018 Client contact centre 58 42 343
2018 Federal regulators 61 39 36
2018 Compliance, inspection and enforcement 54 46 1245
2018 Communications or public affairs 60 40 35
2018 Access to information and privacy 76 24 40
2018 Security 36 64 25
2018 Science and technology 70 30 20
2018 Legal services 39 61 18
2018 Administration and operations 49 51 291
2018 Human resources 48 52 82
2018 Financial management 58 42 90
2018 Real property 57 43 23
2018 Materiel management 42 58 19
2018 Information management 49 51 44
2018 Information technology 51 49 236
2018 Internal audit 64 36 42
2018 Evaluation 63 37 24
2018 Data sciences 61 39 21
2018 Policy 51 49 45
2018 Project management 46 54 80
2018 Other services to the public 51 49 198
2018 None of the above 58 42 392

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 28 72 375
2022 Federal regulators 39 61 30
2022 Compliance, inspection and enforcement 34 66 715
2022 Communications or public affairs 27 73 40
2022 Access to information and privacy 39 61 30
2022 Security 35 65 45
2022 Science and technology 35 65 15
2022 Legal services 48 52 15
2022 Administration and operations 33 67 230
2022 Human resources 42 58 80
2022 Financial management 19 81 45
2022 Procurement 32 68 10
2022 Real property 38 62 15
2022 Materiel management 31 69 15
2022 Information management 40 60 30
2022 Information technology 30 70 115
2022 Internal audit 17 83 50
2022 Evaluation 40 60 25
2022 Data sciences 37 63 15
2022 Policy 18 82 30
2022 Project management 34 66 110
2022 Other services to the public 30 70 140
2022 None of the above 28 72 235
2020 Client contact centre 36 64 318
2020 Compliance, inspection and enforcement 36 64 854
2020 Communications or public affairs 28 72 29
2020 Security 49 51 16
2020 Science and technology 42 58 22
2020 Legal services 55 45 14
2020 Administration and operations 38 62 194
2020 Human resources 39 61 82
2020 Financial management 34 66 44
2020 Real property 34 66 15
2020 Information management 42 58 26
2020 Information technology 29 71 155
2020 Data sciences 37 63 16
2020 Policy 35 65 40
2020 Project management 24 76 65
2020 Other services to the public 37 63 173
2020 None of the above 33 67 272
2019 Client contact centre 29 71 324
2019 Federal regulators 41 59 31
2019 Compliance, inspection and enforcement 31 69 1083
2019 Communications or public affairs 28 72 45
2019 Access to information and privacy 32 68 33
2019 Security 38 62 23
2019 Science and technology 47 53 19
2019 Legal services 36 64 22
2019 Administration and operations 32 68 303
2019 Human resources 26 74 75
2019 Financial management 33 67 70
2019 Real property 32 68 25
2019 Materiel management 56 44 16
2019 Information management 40 60 54
2019 Information technology 31 69 226
2019 Internal audit 38 62 29
2019 Policy 39 61 44
2019 Project management 35 65 74
2019 Other services to the public 38 62 230
2019 None of the above 32 68 399
2018 Client contact centre 34 66 343
2018 Federal regulators 33 67 36
2018 Compliance, inspection and enforcement 34 66 1245
2018 Communications or public affairs 28 72 35
2018 Access to information and privacy 44 56 40
2018 Security 20 80 25
2018 Science and technology 30 70 20
2018 Administration and operations 36 64 291
2018 Human resources 32 68 82
2018 Financial management 35 65 90
2018 Real property 38 62 23
2018 Materiel management 32 68 19
2018 Information management 32 68 44
2018 Information technology 32 68 236
2018 Internal audit 34 66 42
2018 Evaluation 41 59 24
2018 Data sciences 33 67 21
2018 Policy 33 67 45
2018 Project management 34 66 80
2018 Other services to the public 39 61 198
2018 None of the above 34 66 392

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 1 99 375
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 1 99 715
2022 Communications or public affairs 0 100 40
2022 Access to information and privacy 3 97 30
2022 Security 0 100 45
2022 Science and technology 0 100 15
2022 Legal services 0 100 15
2022 Administration and operations 0 100 230
2022 Human resources 0 100 80
2022 Financial management 0 100 45
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Materiel management 0 100 15
2022 Information management 0 100 30
2022 Information technology 2 98 115
2022 Internal audit 0 100 50
2022 Evaluation 0 100 25
2022 Data sciences 0 100 15
2022 Policy 0 100 30
2022 Project management 0 100 110
2022 Other services to the public 1 99 140
2022 None of the above 1 99 235
2020 Client contact centre 2 98 318
2020 Federal regulators 0 100 19
2020 Compliance, inspection and enforcement 1 99 854
2020 Access to information and privacy 0 100 24
2020 Security 0 100 16
2020 Science and technology 0 100 22
2020 Legal services 0 100 14
2020 Administration and operations 0 100 194
2020 Human resources 0 100 82
2020 Financial management 0 100 44
2020 Real property 0 100 15
2020 Information management 0 100 26
2020 Information technology 0 100 155
2020 Internal audit 0 100 22
2020 Evaluation 0 100 12
2020 Data sciences 0 100 16
2020 Policy 0 100 40
2020 Project management 0 100 65
2020 Other services to the public 0 100 173
2019 Client contact centre 2 98 324
2019 Federal regulators 0 100 31
2019 Compliance, inspection and enforcement 1 99 1083
2019 Security 0 100 23
2019 Science and technology 0 100 19
2019 Human resources 0 100 75
2019 Financial management 0 100 70
2019 Real property 0 100 25
2019 Materiel management 0 100 16
2019 Internal audit 0 100 29
2019 Evaluation 0 100 16
2019 Data sciences 0 100 17
2019 Project management 0 100 74
2019 None of the above 1 99 399
2018 Federal regulators 0 100 36
2018 Compliance, inspection and enforcement 1 99 1245
2018 Communications or public affairs 0 100 35
2018 Access to information and privacy 0 100 40
2018 Security 0 100 25
2018 Science and technology 0 100 20
2018 Legal services 0 100 18
2018 Real property 0 100 23
2018 Materiel management 0 100 19
2018 Information management 0 100 44
2018 Internal audit 0 100 42
2018 Evaluation 0 100 24
2018 Data sciences 0 100 21

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 6 94 375
2022 Federal regulators 9 91 30
2022 Compliance, inspection and enforcement 1 99 715
2022 Communications or public affairs 8 92 40
2022 Access to information and privacy 3 97 30
2022 Security 8 92 45
2022 Science and technology 0 100 15
2022 Legal services 7 93 15
2022 Administration and operations 2 98 230
2022 Human resources 8 92 80
2022 Financial management 0 100 45
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Materiel management 0 100 15
2022 Information management 4 96 30
2022 Information technology 3 97 115
2022 Internal audit 2 98 50
2022 Evaluation 5 95 25
2022 Data sciences 0 100 15
2022 Policy 3 97 30
2022 Project management 5 95 110
2022 Other services to the public 6 94 140
2022 None of the above 4 96 235
2020 Client contact centre 8 92 318
2020 Compliance, inspection and enforcement 5 95 854
2020 Security 0 100 16
2020 Science and technology 0 100 22
2020 Legal services 0 100 14
2020 Administration and operations 6 94 194
2020 Human resources 7 93 82
2020 Information technology 6 94 155
2020 Data sciences 0 100 16
2020 Project management 8 92 65
2020 Other services to the public 7 93 173
2020 None of the above 5 95 272
2019 Client contact centre 11 89 324
2019 Compliance, inspection and enforcement 7 93 1083
2019 Communications or public affairs 23 77 45
2019 Administration and operations 9 91 303
2019 Human resources 11 89 75
2019 Real property 0 100 25
2019 Information technology 5 95 226
2019 Evaluation 0 100 16
2019 Data sciences 0 100 17
2019 Project management 12 88 74
2019 Other services to the public 11 89 230
2019 None of the above 7 93 399
2018 Client contact centre 9 91 343
2018 Compliance, inspection and enforcement 9 91 1245
2018 Security 21 79 25
2018 Administration and operations 8 92 291
2018 Human resources 10 90 82
2018 Financial management 9 91 90
2018 Real property 0 100 23
2018 Information technology 7 93 236
2018 Data sciences 0 100 21
2018 Policy 18 82 45
2018 Project management 15 85 80
2018 Other services to the public 5 95 198
2018 None of the above 7 93 392

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 13 87 375
2022 Federal regulators 21 79 30
2022 Compliance, inspection and enforcement 13 87 715
2022 Communications or public affairs 17 83 40
2022 Access to information and privacy 37 63 30
2022 Security 6 94 45
2022 Science and technology 0 100 15
2022 Legal services 22 78 15
2022 Administration and operations 10 90 230
2022 Human resources 12 88 80
2022 Financial management 7 93 45
2022 Procurement 15 85 10
2022 Real property 15 85 15
2022 Materiel management 9 91 15
2022 Information management 9 91 30
2022 Information technology 18 82 115
2022 Internal audit 13 87 50
2022 Evaluation 7 93 25
2022 Data sciences 11 89 15
2022 Policy 29 71 30
2022 Project management 7 93 110
2022 Other services to the public 16 84 140
2022 None of the above 9 91 235
2020 Client contact centre 12 88 318
2020 Compliance, inspection and enforcement 12 88 854
2020 Access to information and privacy 0 100 24
2020 Administration and operations 8 92 194
2020 Human resources 8 92 82
2020 Information technology 9 91 155
2020 Policy 12 88 40
2020 Project management 8 92 65
2020 Other services to the public 12 88 173
2020 None of the above 12 88 272
2019 Client contact centre 10 90 324
2019 Federal regulators 16 84 31
2019 Compliance, inspection and enforcement 11 89 1083
2019 Communications or public affairs 17 83 45
2019 Security 0 100 23
2019 Administration and operations 8 92 303
2019 Human resources 13 87 75
2019 Materiel management 0 100 16
2019 Information technology 10 90 226
2019 Other services to the public 12 88 230
2019 None of the above 6 94 399
2018 Client contact centre 13 87 343
2018 Compliance, inspection and enforcement 12 88 1245
2018 Access to information and privacy 12 88 40
2018 Administration and operations 8 92 291
2018 Human resources 10 90 82
2018 Financial management 6 94 90
2018 Information technology 11 89 236
2018 Internal audit 12 88 42
2018 Project management 8 92 80
2018 Other services to the public 10 90 198
2018 None of the above 7 93 392

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 40 60 375
2022 Federal regulators 68 32 30
2022 Compliance, inspection and enforcement 54 46 715
2022 Communications or public affairs 51 49 40
2022 Access to information and privacy 40 60 30
2022 Security 31 69 45
2022 Science and technology 47 53 15
2022 Legal services 54 46 15
2022 Administration and operations 52 48 230
2022 Human resources 45 55 80
2022 Financial management 50 50 45
2022 Procurement 39 61 10
2022 Real property 40 60 15
2022 Materiel management 47 53 15
2022 Information management 60 40 30
2022 Information technology 51 49 115
2022 Internal audit 50 50 50
2022 Evaluation 47 53 25
2022 Data sciences 71 29 15
2022 Policy 61 39 30
2022 Project management 52 48 110
2022 Other services to the public 51 49 140
2022 None of the above 44 56 235
2020 Client contact centre 48 52 318
2020 Federal regulators 42 58 19
2020 Compliance, inspection and enforcement 52 48 854
2020 Communications or public affairs 56 44 29
2020 Access to information and privacy 33 67 24
2020 Security 43 57 16
2020 Science and technology 59 41 22
2020 Administration and operations 49 51 194
2020 Human resources 44 56 82
2020 Financial management 50 50 44
2020 Information management 65 35 26
2020 Information technology 50 50 155
2020 Internal audit 45 55 22
2020 Evaluation 58 42 12
2020 Data sciences 69 31 16
2020 Policy 60 40 40
2020 Project management 40 60 65
2020 Other services to the public 49 51 173
2020 None of the above 51 49 272
2019 Client contact centre 42 58 324
2019 Federal regulators 51 49 31
2019 Compliance, inspection and enforcement 51 49 1083
2019 Communications or public affairs 43 57 45
2019 Access to information and privacy 39 61 33
2019 Security 38 62 23
2019 Science and technology 47 53 19
2019 Legal services 51 49 22
2019 Administration and operations 44 56 303
2019 Human resources 53 47 75
2019 Financial management 45 55 70
2019 Real property 47 53 25
2019 Materiel management 58 42 16
2019 Information management 46 54 54
2019 Information technology 43 57 226
2019 Internal audit 53 47 29
2019 Evaluation 45 55 16
2019 Data sciences 52 48 17
2019 Policy 55 45 44
2019 Project management 42 58 74
2019 Other services to the public 41 59 230
2019 None of the above 47 53 399
2018 Client contact centre 46 54 343
2018 Federal regulators 39 61 36
2018 Compliance, inspection and enforcement 51 49 1245
2018 Communications or public affairs 41 59 35
2018 Access to information and privacy 47 53 40
2018 Security 19 81 25
2018 Science and technology 40 60 20
2018 Legal services 55 45 18
2018 Administration and operations 46 54 291
2018 Human resources 46 54 82
2018 Financial management 47 53 90
2018 Real property 52 48 23
2018 Materiel management 74 26 19
2018 Information management 64 36 44
2018 Information technology 50 50 236
2018 Internal audit 45 55 42
2018 Evaluation 41 59 24
2018 Data sciences 53 47 21
2018 Policy 31 69 45
2018 Project management 48 52 80
2018 Other services to the public 47 53 198
2018 None of the above 40 60 392

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 35 65 375
2022 Federal regulators 25 75 30
2022 Compliance, inspection and enforcement 22 78 715
2022 Communications or public affairs 28 72 40
2022 Access to information and privacy 16 84 30
2022 Security 14 86 45
2022 Science and technology 18 82 15
2022 Legal services 21 79 15
2022 Administration and operations 20 80 230
2022 Human resources 18 82 80
2022 Financial management 26 74 45
2022 Procurement 23 77 10
2022 Real property 7 93 15
2022 Materiel management 32 68 15
2022 Information management 9 91 30
2022 Information technology 17 83 115
2022 Internal audit 12 88 50
2022 Evaluation 23 77 25
2022 Data sciences 14 86 15
2022 Policy 18 82 30
2022 Project management 13 87 110
2022 Other services to the public 16 84 140
2022 None of the above 15 85 235
2020 Client contact centre 29 71 318
2020 Compliance, inspection and enforcement 23 77 854
2020 Science and technology 26 74 22
2020 Administration and operations 17 83 194
2020 Human resources 16 84 82
2020 Financial management 14 86 44
2020 Real property 34 66 15
2020 Information technology 20 80 155
2020 Policy 15 85 40
2020 Project management 12 88 65
2020 Other services to the public 20 80 173
2020 None of the above 19 81 272
2019 Client contact centre 19 81 324
2019 Federal regulators 22 78 31
2019 Compliance, inspection and enforcement 21 79 1083
2019 Communications or public affairs 19 81 45
2019 Science and technology 25 75 19
2019 Legal services 23 77 22
2019 Administration and operations 21 79 303
2019 Human resources 17 83 75
2019 Financial management 18 82 70
2019 Materiel management 45 55 16
2019 Information management 27 73 54
2019 Information technology 20 80 226
2019 Internal audit 19 81 29
2019 Data sciences 30 70 17
2019 Policy 25 75 44
2019 Project management 20 80 74
2019 Other services to the public 22 78 230
2019 None of the above 21 79 399
2018 Client contact centre 21 79 343
2018 Compliance, inspection and enforcement 23 77 1245
2018 Communications or public affairs 29 71 35
2018 Access to information and privacy 15 85 40
2018 Science and technology 25 75 20
2018 Administration and operations 22 78 291
2018 Human resources 13 87 82
2018 Financial management 24 76 90
2018 Real property 30 70 23
2018 Materiel management 37 63 19
2018 Information management 14 86 44
2018 Information technology 25 75 236
2018 Internal audit 24 76 42
2018 Evaluation 25 75 24
2018 Data sciences 24 76 21
2018 Policy 22 78 45
2018 Project management 26 74 80
2018 Other services to the public 18 82 198
2018 None of the above 19 81 392

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 13 87 375
2022 Federal regulators 18 82 30
2022 Compliance, inspection and enforcement 16 84 715
2022 Communications or public affairs 8 92 40
2022 Access to information and privacy 22 78 30
2022 Security 21 79 45
2022 Science and technology 31 69 15
2022 Legal services 7 93 15
2022 Administration and operations 16 84 230
2022 Human resources 15 85 80
2022 Financial management 24 76 45
2022 Procurement 23 77 10
2022 Real property 16 84 15
2022 Materiel management 8 92 15
2022 Information management 10 90 30
2022 Information technology 18 82 115
2022 Internal audit 21 79 50
2022 Evaluation 13 87 25
2022 Data sciences 21 79 15
2022 Policy 14 86 30
2022 Project management 15 85 110
2022 Other services to the public 16 84 140
2022 None of the above 17 83 235
2020 Client contact centre 15 85 318
2020 Compliance, inspection and enforcement 13 87 854
2020 Access to information and privacy 21 79 24
2020 Security 33 67 16
2020 Science and technology 22 78 22
2020 Administration and operations 14 86 194
2020 Human resources 7 93 82
2020 Financial management 18 82 44
2020 Information management 19 81 26
2020 Information technology 12 88 155
2020 Project management 7 93 65
2020 Other services to the public 17 83 173
2020 None of the above 17 83 272
2019 Client contact centre 17 83 324
2019 Federal regulators 16 84 31
2019 Compliance, inspection and enforcement 14 86 1083
2019 Communications or public affairs 17 83 45
2019 Access to information and privacy 17 83 33
2019 Administration and operations 14 86 303
2019 Human resources 12 88 75
2019 Financial management 17 83 70
2019 Information management 9 91 54
2019 Information technology 12 88 226
2019 Internal audit 21 79 29
2019 Policy 14 86 44
2019 Project management 12 88 74
2019 Other services to the public 21 79 230
2019 None of the above 17 83 399
2018 Client contact centre 15 85 343
2018 Federal regulators 14 86 36
2018 Compliance, inspection and enforcement 13 87 1245
2018 Security 28 72 25
2018 Legal services 0 100 18
2018 Administration and operations 15 85 291
2018 Human resources 12 88 82
2018 Financial management 17 83 90
2018 Real property 25 75 23
2018 Information technology 12 88 236
2018 Internal audit 16 84 42
2018 Policy 13 87 45
2018 Project management 15 85 80
2018 Other services to the public 18 82 198
2018 None of the above 18 82 392

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 40 60 375
2022 Federal regulators 47 53 30
2022 Compliance, inspection and enforcement 43 57 715
2022 Communications or public affairs 50 50 40
2022 Access to information and privacy 59 41 30
2022 Security 48 52 45
2022 Science and technology 35 65 15
2022 Legal services 35 65 15
2022 Administration and operations 55 45 230
2022 Human resources 62 38 80
2022 Financial management 59 41 45
2022 Procurement 40 60 10
2022 Real property 62 38 15
2022 Materiel management 45 55 15
2022 Information management 62 38 30
2022 Information technology 48 52 110
2022 Internal audit 40 60 50
2022 Evaluation 41 59 25
2022 Data sciences 57 43 15
2022 Policy 40 60 30
2022 Project management 52 48 110
2022 Other services to the public 52 48 140
2022 None of the above 53 47 235
2020 Client contact centre 48 52 318
2020 Federal regulators 42 58 19
2020 Compliance, inspection and enforcement 44 56 855
2020 Communications or public affairs 52 48 29
2020 Access to information and privacy 37 63 24
2020 Security 57 43 16
2020 Science and technology 50 50 22
2020 Legal services 48 52 14
2020 Administration and operations 49 51 194
2020 Human resources 60 40 82
2020 Financial management 50 50 44
2020 Real property 61 39 15
2020 Information management 54 46 26
2020 Information technology 46 54 155
2020 Internal audit 32 68 22
2020 Evaluation 41 59 12
2020 Data sciences 50 50 16
2020 Policy 47 53 40
2020 Project management 53 47 65
2020 Other services to the public 46 54 173
2020 None of the above 45 55 272
2019 Client contact centre 44 56 323
2019 Federal regulators 32 68 30
2019 Compliance, inspection and enforcement 43 57 1082
2019 Communications or public affairs 43 57 45
2019 Access to information and privacy 32 68 33
2019 Security 26 74 23
2019 Science and technology 47 53 19
2019 Legal services 46 54 22
2019 Administration and operations 46 54 301
2019 Human resources 48 52 74
2019 Financial management 53 47 70
2019 Real property 41 59 25
2019 Materiel management 50 50 16
2019 Information management 48 52 54
2019 Information technology 51 49 226
2019 Internal audit 46 54 28
2019 Evaluation 44 56 16
2019 Data sciences 65 35 17
2019 Policy 64 36 44
2019 Project management 58 42 74
2019 Other services to the public 43 57 228
2019 None of the above 46 54 400
2018 Client contact centre 48 52 342
2018 Federal regulators 41 59 36
2018 Compliance, inspection and enforcement 43 57 1242
2018 Communications or public affairs 57 43 35
2018 Access to information and privacy 40 60 40
2018 Security 55 45 25
2018 Science and technology 71 29 21
2018 Legal services 29 71 18
2018 Administration and operations 49 51 293
2018 Human resources 52 48 82
2018 Financial management 61 39 90
2018 Real property 58 42 23
2018 Materiel management 53 47 19
2018 Information management 47 53 45
2018 Information technology 53 47 236
2018 Internal audit 40 60 42
2018 Evaluation 50 50 24
2018 Data sciences 60 40 21
2018 Policy 53 47 45
2018 Project management 53 47 81
2018 Other services to the public 47 53 198
2018 None of the above 44 56 391

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 17 83 375
2022 Federal regulators 23 77 30
2022 Compliance, inspection and enforcement 19 81 715
2022 Communications or public affairs 37 63 40
2022 Access to information and privacy 25 75 30
2022 Security 23 77 45
2022 Science and technology 22 78 15
2022 Legal services 19 81 15
2022 Administration and operations 27 73 230
2022 Human resources 30 70 80
2022 Financial management 24 76 45
2022 Procurement 23 77 10
2022 Real property 29 71 15
2022 Materiel management 31 69 15
2022 Information management 16 84 30
2022 Information technology 18 82 110
2022 Internal audit 9 91 50
2022 Evaluation 33 67 25
2022 Data sciences 12 88 15
2022 Policy 28 72 30
2022 Project management 27 73 110
2022 Other services to the public 19 81 140
2022 None of the above 20 80 235
2020 Client contact centre 22 78 318
2020 Compliance, inspection and enforcement 26 74 855
2020 Communications or public affairs 28 72 29
2020 Access to information and privacy 21 79 24
2020 Science and technology 59 41 22
2020 Administration and operations 33 67 194
2020 Human resources 37 63 82
2020 Financial management 20 80 44
2020 Real property 39 61 15
2020 Information technology 22 78 155
2020 Policy 18 82 40
2020 Project management 33 67 65
2020 Other services to the public 23 77 173
2020 None of the above 19 81 272
2019 Client contact centre 21 79 323
2019 Federal regulators 20 80 30
2019 Compliance, inspection and enforcement 23 77 1082
2019 Communications or public affairs 28 72 45
2019 Access to information and privacy 30 70 33
2019 Security 25 75 23
2019 Science and technology 32 68 19
2019 Legal services 23 77 22
2019 Administration and operations 23 77 301
2019 Human resources 23 77 74
2019 Financial management 24 76 70
2019 Real property 36 64 25
2019 Information management 29 71 54
2019 Information technology 30 70 226
2019 Internal audit 27 73 28
2019 Data sciences 31 69 17
2019 Policy 32 68 44
2019 Project management 23 77 74
2019 Other services to the public 19 81 228
2019 None of the above 22 78 400
2018 Client contact centre 24 76 342
2018 Federal regulators 17 83 36
2018 Compliance, inspection and enforcement 25 75 1242
2018 Communications or public affairs 37 63 35
2018 Access to information and privacy 13 87 40
2018 Security 36 64 25
2018 Science and technology 38 62 21
2018 Administration and operations 27 73 293
2018 Human resources 38 62 82
2018 Financial management 26 74 90
2018 Real property 30 70 23
2018 Materiel management 26 74 19
2018 Information management 23 77 45
2018 Information technology 31 69 236
2018 Internal audit 21 79 42
2018 Evaluation 30 70 24
2018 Policy 17 83 45
2018 Project management 35 65 81
2018 Other services to the public 21 79 198
2018 None of the above 21 79 391

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 4 96 375
2022 Federal regulators 3 97 30
2022 Compliance, inspection and enforcement 5 95 715
2022 Communications or public affairs 2 98 40
2022 Access to information and privacy 10 90 30
2022 Security 4 96 45
2022 Science and technology 16 84 15
2022 Legal services 13 87 15
2022 Administration and operations 8 92 230
2022 Human resources 6 94 80
2022 Financial management 7 93 45
2022 Procurement 8 92 10
2022 Real property 7 93 15
2022 Materiel management 7 93 15
2022 Information management 9 91 30
2022 Information technology 8 92 110
2022 Internal audit 6 94 50
2022 Evaluation 6 94 25
2022 Data sciences 22 78 15
2022 Policy 4 96 30
2022 Project management 1 99 110
2022 Other services to the public 7 93 140
2022 None of the above 5 95 235
2020 Client contact centre 4 96 318
2020 Compliance, inspection and enforcement 4 96 855
2020 Communications or public affairs 0 100 29
2020 Administration and operations 5 95 194
2020 Human resources 7 93 82
2020 Information technology 6 94 155
2020 Evaluation 0 100 12
2020 Data sciences 0 100 16
2020 Policy 0 100 40
2020 Other services to the public 3 97 173
2020 None of the above 3 97 272
2019 Client contact centre 4 96 323
2019 Compliance, inspection and enforcement 5 95 1082
2019 Access to information and privacy 0 100 33
2019 Legal services 0 100 22
2019 Administration and operations 7 93 301
2019 Human resources 6 94 74
2019 Information technology 6 94 226
2019 Evaluation 0 100 16
2019 Project management 9 91 74
2019 Other services to the public 4 96 228
2019 None of the above 3 97 400
2018 Client contact centre 4 96 342
2018 Compliance, inspection and enforcement 5 95 1242
2018 Science and technology 0 100 21
2018 Legal services 0 100 18
2018 Administration and operations 5 95 293
2018 Human resources 9 91 82
2018 Information technology 5 95 236
2018 Project management 10 90 81
2018 Other services to the public 4 96 198
2018 None of the above 4 96 391

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 16 84 375
2022 Federal regulators 28 72 30
2022 Compliance, inspection and enforcement 24 76 715
2022 Communications or public affairs 14 86 40
2022 Access to information and privacy 28 72 30
2022 Security 2 98 45
2022 Science and technology 16 84 15
2022 Legal services 27 73 15
2022 Administration and operations 17 83 230
2022 Human resources 14 86 80
2022 Financial management 16 84 45
2022 Procurement 16 84 10
2022 Real property 31 69 15
2022 Materiel management 24 76 15
2022 Information management 43 57 30
2022 Information technology 16 84 110
2022 Internal audit 16 84 50
2022 Evaluation 27 73 25
2022 Data sciences 31 69 15
2022 Policy 26 74 30
2022 Project management 14 86 110
2022 Other services to the public 24 76 140
2022 None of the above 21 79 235
2020 Client contact centre 19 81 318
2020 Compliance, inspection and enforcement 29 71 855
2020 Communications or public affairs 31 69 29
2020 Science and technology 27 73 22
2020 Legal services 34 66 14
2020 Administration and operations 21 79 194
2020 Human resources 7 93 82
2020 Financial management 11 89 44
2020 Information management 24 76 26
2020 Information technology 19 81 155
2020 Policy 28 72 40
2020 Project management 11 89 65
2020 Other services to the public 24 76 173
2020 None of the above 25 75 272
2019 Client contact centre 24 76 323
2019 Federal regulators 26 74 30
2019 Compliance, inspection and enforcement 28 72 1082
2019 Communications or public affairs 15 85 45
2019 Access to information and privacy 15 85 33
2019 Science and technology 32 68 19
2019 Legal services 28 72 22
2019 Administration and operations 16 84 301
2019 Human resources 11 89 74
2019 Financial management 19 81 70
2019 Real property 27 73 25
2019 Information management 26 74 54
2019 Information technology 15 85 226
2019 Internal audit 23 77 28
2019 Data sciences 0 100 17
2019 Policy 19 81 44
2019 Project management 18 82 74
2019 Other services to the public 26 74 228
2019 None of the above 19 81 400
2018 Client contact centre 25 75 342
2018 Federal regulators 30 70 36
2018 Compliance, inspection and enforcement 27 73 1242
2018 Access to information and privacy 17 83 40
2018 Science and technology 24 76 21
2018 Administration and operations 22 78 293
2018 Human resources 13 87 82
2018 Financial management 23 77 90
2018 Real property 26 74 23
2018 Materiel management 42 58 19
2018 Information management 27 73 45
2018 Information technology 17 83 236
2018 Internal audit 21 79 42
2018 Evaluation 25 75 24
2018 Policy 18 82 45
2018 Project management 27 73 81
2018 Other services to the public 19 81 198
2018 None of the above 18 82 391

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 7 93 375
2022 Federal regulators 9 91 30
2022 Compliance, inspection and enforcement 6 94 715
2022 Communications or public affairs 7 93 40
2022 Access to information and privacy 3 97 30
2022 Security 5 95 45
2022 Science and technology 8 92 15
2022 Legal services 7 93 15
2022 Administration and operations 10 90 230
2022 Human resources 9 91 80
2022 Financial management 5 95 45
2022 Procurement 13 87 10
2022 Real property 9 91 15
2022 Materiel management 0 100 15
2022 Information management 6 94 30
2022 Information technology 5 95 110
2022 Internal audit 2 98 50
2022 Evaluation 14 86 25
2022 Data sciences 26 74 15
2022 Policy 3 97 30
2022 Project management 3 97 110
2022 Other services to the public 8 92 140
2022 None of the above 8 92 235
2020 Client contact centre 7 93 318
2020 Compliance, inspection and enforcement 8 92 855
2020 Access to information and privacy 0 100 24
2020 Administration and operations 6 94 194
2020 Human resources 14 86 82
2020 Real property 34 66 15
2020 Information technology 10 90 155
2020 Internal audit 0 100 22
2020 Data sciences 0 100 16
2020 Other services to the public 13 87 173
2020 None of the above 8 92 272
2019 Client contact centre 7 93 323
2019 Compliance, inspection and enforcement 9 91 1082
2019 Administration and operations 12 88 301
2019 Financial management 9 91 70
2019 Information management 11 89 54
2019 Information technology 10 90 226
2019 Evaluation 0 100 16
2019 Project management 12 88 74
2019 Other services to the public 7 93 228
2019 None of the above 6 94 400
2018 Client contact centre 12 88 342
2018 Federal regulators 17 83 36
2018 Compliance, inspection and enforcement 10 90 1242
2018 Legal services 0 100 18
2018 Administration and operations 8 92 293
2018 Human resources 6 94 82
2018 Financial management 6 94 90
2018 Information management 14 86 45
2018 Information technology 12 88 236
2018 Project management 11 89 81
2018 Other services to the public 7 93 198
2018 None of the above 7 93 391

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 6 94 375
2022 Federal regulators 17 83 30
2022 Compliance, inspection and enforcement 12 88 715
2022 Communications or public affairs 7 93 40
2022 Access to information and privacy 9 91 30
2022 Security 10 90 45
2022 Science and technology 16 84 15
2022 Legal services 14 86 15
2022 Administration and operations 7 93 230
2022 Human resources 9 91 80
2022 Financial management 14 86 45
2022 Procurement 8 92 10
2022 Real property 0 100 15
2022 Materiel management 23 77 15
2022 Information management 10 90 30
2022 Information technology 6 94 110
2022 Internal audit 7 93 50
2022 Evaluation 7 93 25
2022 Data sciences 6 94 15
2022 Policy 8 92 30
2022 Project management 7 93 110
2022 Other services to the public 9 91 140
2022 None of the above 8 92 235
2020 Client contact centre 5 95 318
2020 Compliance, inspection and enforcement 8 92 855
2020 Administration and operations 8 92 194
2020 Real property 0 100 15
2020 Information technology 6 94 155
2020 Internal audit 0 100 22
2020 Evaluation 0 100 12
2020 Data sciences 0 100 16
2020 Other services to the public 6 94 173
2020 None of the above 7 93 272
2019 Client contact centre 4 96 323
2019 Compliance, inspection and enforcement 8 92 1082
2019 Security 0 100 23
2019 Administration and operations 6 94 301
2019 Information management 9 91 54
2019 Project management 9 91 74
2019 Other services to the public 6 94 228
2019 None of the above 5 95 400
2018 Client contact centre 4 96 342
2018 Compliance, inspection and enforcement 8 92 1242
2018 Security 0 100 25
2018 Legal services 0 100 18
2018 Administration and operations 8 92 293
2018 Human resources 9 91 82
2018 Financial management 8 92 90
2018 Information management 14 86 45
2018 Information technology 3 97 236
2018 Project management 6 94 81
2018 Other services to the public 6 94 198
2018 None of the above 5 95 391

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 12 88 375
2022 Federal regulators 13 87 30
2022 Compliance, inspection and enforcement 7 93 715
2022 Communications or public affairs 7 93 40
2022 Access to information and privacy 10 90 30
2022 Security 16 84 45
2022 Science and technology 7 93 15
2022 Legal services 19 81 15
2022 Administration and operations 13 87 230
2022 Human resources 13 87 80
2022 Financial management 15 85 45
2022 Procurement 21 79 10
2022 Real property 15 85 15
2022 Materiel management 17 83 15
2022 Information management 6 94 30
2022 Information technology 6 94 110
2022 Internal audit 6 94 50
2022 Evaluation 7 93 25
2022 Data sciences 7 93 15
2022 Policy 3 97 30
2022 Project management 10 90 110
2022 Other services to the public 9 91 140
2022 None of the above 9 91 235
2020 Client contact centre 11 89 318
2020 Compliance, inspection and enforcement 11 89 855
2020 Administration and operations 13 87 194
2020 Human resources 13 87 82
2020 Financial management 14 86 44
2020 Real property 0 100 15
2020 Information technology 10 90 155
2020 Data sciences 0 100 16
2020 Other services to the public 10 90 173
2020 None of the above 9 91 272
2019 Client contact centre 14 86 323
2019 Federal regulators 16 84 30
2019 Compliance, inspection and enforcement 13 87 1082
2019 Communications or public affairs 14 86 45
2019 Access to information and privacy 15 85 33
2019 Administration and operations 14 86 301
2019 Human resources 15 85 74
2019 Financial management 10 90 70
2019 Real property 25 75 25
2019 Information management 18 82 54
2019 Information technology 14 86 226
2019 Policy 14 86 44
2019 Project management 14 86 74
2019 Other services to the public 17 83 228
2019 None of the above 13 87 400
2018 Client contact centre 16 84 342
2018 Federal regulators 14 86 36
2018 Compliance, inspection and enforcement 11 89 1242
2018 Access to information and privacy 19 81 40
2018 Administration and operations 15 85 293
2018 Human resources 10 90 82
2018 Financial management 11 89 90
2018 Information management 11 89 45
2018 Information technology 15 85 236
2018 Evaluation 28 72 24
2018 Policy 21 79 45
2018 Project management 12 88 81
2018 Other services to the public 12 88 198
2018 None of the above 12 88 391

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 9 91 375
2022 Federal regulators 10 90 30
2022 Compliance, inspection and enforcement 8 92 715
2022 Communications or public affairs 16 84 40
2022 Access to information and privacy 16 84 30
2022 Security 7 93 45
2022 Science and technology 24 76 15
2022 Legal services 13 87 15
2022 Administration and operations 14 86 230
2022 Human resources 11 89 80
2022 Financial management 9 91 45
2022 Procurement 32 68 10
2022 Real property 6 94 15
2022 Materiel management 0 100 15
2022 Information management 0 100 30
2022 Information technology 14 86 110
2022 Internal audit 11 89 50
2022 Evaluation 7 93 25
2022 Data sciences 7 93 15
2022 Policy 11 89 30
2022 Project management 11 89 110
2022 Other services to the public 10 90 140
2022 None of the above 9 91 235
2020 Client contact centre 10 90 318
2020 Federal regulators 0 100 19
2020 Compliance, inspection and enforcement 8 92 855
2020 Administration and operations 11 89 194
2020 Human resources 10 90 82
2020 Financial management 14 86 44
2020 Information management 22 78 26
2020 Information technology 8 92 155
2020 Project management 9 91 65
2020 Other services to the public 10 90 173
2020 None of the above 9 91 272
2019 Client contact centre 9 91 323
2019 Federal regulators 0 100 30
2019 Compliance, inspection and enforcement 9 91 1082
2019 Science and technology 0 100 19
2019 Administration and operations 9 91 301
2019 Human resources 10 90 74
2019 Financial management 10 90 70
2019 Information management 11 89 54
2019 Information technology 8 92 226
2019 Data sciences 0 100 17
2019 Policy 11 89 44
2019 Project management 10 90 74
2019 Other services to the public 13 87 228
2019 None of the above 10 90 400
2018 Client contact centre 10 90 342
2018 Compliance, inspection and enforcement 8 92 1242
2018 Access to information and privacy 15 85 40
2018 Security 20 80 25
2018 Administration and operations 12 88 293
2018 Human resources 9 91 82
2018 Financial management 9 91 90
2018 Information technology 10 90 236
2018 Internal audit 17 83 42
2018 Project management 11 89 81
2018 Other services to the public 10 90 198
2018 None of the above 10 90 391

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 36 64 375
2022 Federal regulators 18 82 30
2022 Compliance, inspection and enforcement 33 67 715
2022 Communications or public affairs 27 73 40
2022 Access to information and privacy 17 83 30
2022 Security 29 71 45
2022 Science and technology 48 52 15
2022 Legal services 39 61 15
2022 Administration and operations 24 76 230
2022 Human resources 19 81 80
2022 Financial management 23 77 45
2022 Procurement 38 62 10
2022 Real property 15 85 15
2022 Materiel management 29 71 15
2022 Information management 27 73 30
2022 Information technology 34 66 110
2022 Internal audit 37 63 50
2022 Evaluation 33 67 25
2022 Data sciences 24 76 15
2022 Policy 28 72 30
2022 Project management 36 64 110
2022 Other services to the public 26 74 140
2022 None of the above 28 72 235
2020 Client contact centre 30 70 318
2020 Federal regulators 42 58 19
2020 Compliance, inspection and enforcement 29 71 855
2020 Communications or public affairs 20 80 29
2020 Access to information and privacy 29 71 24
2020 Security 37 63 16
2020 Science and technology 27 73 22
2020 Administration and operations 25 75 194
2020 Human resources 19 81 82
2020 Financial management 23 77 44
2020 Information management 22 78 26
2020 Information technology 30 70 155
2020 Internal audit 36 64 22
2020 Data sciences 38 62 16
2020 Policy 25 75 40
2020 Project management 31 69 65
2020 Other services to the public 30 70 173
2020 None of the above 30 70 272
2019 Client contact centre 30 70 323
2019 Federal regulators 38 62 30
2019 Compliance, inspection and enforcement 30 70 1082
2019 Communications or public affairs 38 62 45
2019 Access to information and privacy 43 57 33
2019 Security 37 63 23
2019 Science and technology 26 74 19
2019 Legal services 26 74 22
2019 Administration and operations 30 70 301
2019 Human resources 33 67 74
2019 Financial management 26 74 70
2019 Materiel management 31 69 16
2019 Information management 28 72 54
2019 Information technology 26 74 226
2019 Internal audit 31 69 28
2019 Evaluation 31 69 16
2019 Policy 25 75 44
2019 Project management 22 78 74
2019 Other services to the public 30 70 228
2019 None of the above 32 68 400
2018 Client contact centre 24 76 342
2018 Federal regulators 31 69 36
2018 Compliance, inspection and enforcement 31 69 1242
2018 Communications or public affairs 28 72 35
2018 Access to information and privacy 33 67 40
2018 Security 29 71 25
2018 Legal services 43 57 18
2018 Administration and operations 25 75 293
2018 Human resources 21 79 82
2018 Financial management 25 75 90
2018 Information management 31 69 45
2018 Information technology 24 76 236
2018 Internal audit 33 67 42
2018 Data sciences 34 66 21
2018 Policy 28 72 45
2018 Project management 23 77 81
2018 Other services to the public 29 71 198
2018 None of the above 31 69 391

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 17 83 350
2022 Federal regulators 12 88 25
2022 Compliance, inspection and enforcement 8 92 625
2022 Communications or public affairs 15 85 35
2022 Access to information and privacy 19 81 25
2022 Security 16 84 40
2022 Science and technology 8 92 10
2022 Legal services 23 77 15
2022 Administration and operations 10 90 215
2022 Human resources 16 84 70
2022 Financial management 15 85 40
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Materiel management 0 100 10
2022 Information management 10 90 25
2022 Information technology 5 95 105
2022 Internal audit 20 80 45
2022 Evaluation 20 80 25
2022 Data sciences 7 93 15
2022 Policy 8 92 25
2022 Project management 12 88 100
2022 Other services to the public 16 84 125
2022 None of the above 9 91 220
2020 Client contact centre 16 84 303
2020 Compliance, inspection and enforcement 11 89 787
2020 Administration and operations 12 88 178
2020 Information technology 13 87 146
2020 Other services to the public 17 83 162
2020 None of the above 14 86 251
2019 Client contact centre 16 84 311
2019 Compliance, inspection and enforcement 12 88 993
2019 Administration and operations 14 86 282
2019 Information management 19 81 49
2019 Project management 9 91 67
2019 Other services to the public 16 84 214
2019 None of the above 13 87 379
2018 Client contact centre 17 83 327
2018 Compliance, inspection and enforcement 10 90 1146
2018 Security 28 72 25
2018 Legal services 0 100 18
2018 Administration and operations 14 86 267
2018 Human resources 14 86 75
2018 Financial management 10 90 83
2018 Information technology 9 91 226
2018 Project management 9 91 75
2018 Other services to the public 11 89 185
2018 None of the above 13 87 372

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 27 73 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 19 81 625
2022 Communications or public affairs 30 70 35
2022 Access to information and privacy 22 78 25
2022 Security 32 68 40
2022 Science and technology 8 92 10
2022 Legal services 0 100 15
2022 Administration and operations 18 82 215
2022 Human resources 15 85 70
2022 Financial management 10 90 40
2022 Procurement 18 82 10
2022 Real property 7 93 15
2022 Materiel management 32 68 10
2022 Information management 27 73 25
2022 Information technology 22 78 105
2022 Internal audit 16 84 45
2022 Evaluation 20 80 25
2022 Data sciences 6 94 15
2022 Policy 12 88 25
2022 Project management 19 81 100
2022 Other services to the public 26 74 125
2022 None of the above 19 81 220
2020 Client contact centre 20 80 303
2020 Compliance, inspection and enforcement 18 82 787
2020 Administration and operations 19 81 178
2020 Information technology 17 83 146
2020 Other services to the public 20 80 162
2020 None of the above 14 86 251
2019 Client contact centre 19 81 311
2019 Compliance, inspection and enforcement 22 78 993
2019 Security 24 76 23
2019 Administration and operations 17 83 282
2019 Information management 13 87 49
2019 Project management 18 82 67
2019 Other services to the public 22 78 214
2019 None of the above 19 81 379
2018 Client contact centre 18 82 327
2018 Federal regulators 28 72 33
2018 Compliance, inspection and enforcement 18 82 1146
2018 Communications or public affairs 28 72 33
2018 Access to information and privacy 33 67 37
2018 Science and technology 27 73 18
2018 Legal services 29 71 18
2018 Administration and operations 17 83 267
2018 Human resources 23 77 75
2018 Financial management 19 81 83
2018 Information management 23 77 39
2018 Information technology 18 82 226
2018 Internal audit 13 87 40
2018 Evaluation 36 64 22
2018 Data sciences 34 66 20
2018 Policy 27 73 44
2018 Project management 20 80 75
2018 Other services to the public 20 80 185
2018 None of the above 19 81 372

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 10 90 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 6 94 625
2022 Communications or public affairs 12 88 35
2022 Access to information and privacy 21 79 25
2022 Security 5 95 40
2022 Science and technology 8 92 10
2022 Legal services 14 86 15
2022 Administration and operations 11 89 215
2022 Human resources 12 88 70
2022 Financial management 6 94 40
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Materiel management 22 78 10
2022 Information management 16 84 25
2022 Information technology 8 92 105
2022 Internal audit 11 89 45
2022 Evaluation 16 84 25
2022 Data sciences 13 87 15
2022 Policy 0 100 25
2022 Project management 8 92 100
2022 Other services to the public 13 87 125
2022 None of the above 7 93 220
2020 Client contact centre 11 89 303
2020 Compliance, inspection and enforcement 10 90 787
2020 Administration and operations 7 93 178
2020 Real property 0 100 15
2020 Information technology 9 91 146
2020 Internal audit 0 100 22
2020 Evaluation 0 100 12
2020 Other services to the public 8 92 162
2020 None of the above 10 90 251
2019 Client contact centre 14 86 311
2019 Compliance, inspection and enforcement 11 89 993
2019 Administration and operations 12 88 282
2019 Information management 10 90 49
2019 Project management 11 89 67
2019 Other services to the public 10 90 214
2019 None of the above 11 89 379
2018 Client contact centre 13 87 327
2018 Federal regulators 16 84 33
2018 Compliance, inspection and enforcement 9 91 1146
2018 Security 24 76 25
2018 Administration and operations 11 89 267
2018 Human resources 15 85 75
2018 Financial management 10 90 83
2018 Information technology 8 92 226
2018 Internal audit 13 87 40
2018 Evaluation 23 77 22
2018 Policy 14 86 44
2018 Project management 8 92 75
2018 Other services to the public 8 92 185
2018 None of the above 9 91 372

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 4 96 350
2022 Federal regulators 14 86 25
2022 Compliance, inspection and enforcement 7 93 625
2022 Communications or public affairs 7 93 35
2022 Access to information and privacy 7 93 25
2022 Security 15 85 40
2022 Science and technology 0 100 10
2022 Legal services 0 100 15
2022 Administration and operations 5 95 215
2022 Human resources 9 91 70
2022 Financial management 6 94 40
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Materiel management 0 100 10
2022 Information management 4 96 25
2022 Information technology 7 93 105
2022 Internal audit 4 96 45
2022 Evaluation 16 84 25
2022 Data sciences 6 94 15
2022 Policy 4 96 25
2022 Project management 9 91 100
2022 Other services to the public 5 95 125
2022 None of the above 8 92 220
2020 Client contact centre 7 93 303
2020 Compliance, inspection and enforcement 6 94 787
2020 Administration and operations 6 94 178
2020 Real property 0 100 15
2020 Information technology 6 94 146
2020 Internal audit 0 100 22
2020 Evaluation 0 100 12
2020 Data sciences 0 100 16
2020 Other services to the public 9 91 162
2020 None of the above 8 92 251
2019 Client contact centre 9 91 311
2019 Compliance, inspection and enforcement 6 94 993
2019 Administration and operations 8 92 282
2019 Information management 14 86 49
2019 Other services to the public 6 94 214
2019 None of the above 7 93 379
2018 Client contact centre 6 94 327
2018 Compliance, inspection and enforcement 6 94 1146
2018 Science and technology 28 72 18
2018 Legal services 0 100 18
2018 Administration and operations 5 95 267
2018 Human resources 8 92 75
2018 Financial management 12 88 83
2018 Information technology 6 94 226
2018 Internal audit 18 82 40
2018 Data sciences 0 100 20
2018 Other services to the public 9 91 185
2018 None of the above 9 91 372

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 7 93 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 8 92 625
2022 Communications or public affairs 17 83 35
2022 Access to information and privacy 16 84 25
2022 Security 5 95 40
2022 Science and technology 8 92 10
2022 Legal services 14 86 15
2022 Administration and operations 13 87 215
2022 Human resources 13 87 70
2022 Financial management 9 91 40
2022 Procurement 8 92 10
2022 Real property 17 83 15
2022 Materiel management 9 91 10
2022 Information management 15 85 25
2022 Information technology 7 93 105
2022 Internal audit 6 94 45
2022 Evaluation 18 82 25
2022 Data sciences 9 91 15
2022 Policy 4 96 25
2022 Project management 11 89 100
2022 Other services to the public 15 85 125
2022 None of the above 9 91 220
2020 Client contact centre 9 91 303
2020 Compliance, inspection and enforcement 8 92 787
2020 Administration and operations 10 90 178
2020 Real property 34 66 15
2020 Information technology 10 90 146
2020 Evaluation 0 100 12
2020 Data sciences 0 100 16
2020 Other services to the public 10 90 162
2020 None of the above 8 92 251
2019 Client contact centre 10 90 311
2019 Compliance, inspection and enforcement 9 91 993
2019 Security 0 100 23
2019 Administration and operations 11 89 282
2019 Project management 18 82 67
2019 Other services to the public 11 89 214
2019 None of the above 8 92 379
2018 Client contact centre 13 87 327
2018 Federal regulators 15 85 33
2018 Compliance, inspection and enforcement 8 92 1146
2018 Administration and operations 12 88 267
2018 Human resources 11 89 75
2018 Financial management 8 92 83
2018 Information management 18 82 39
2018 Information technology 8 92 226
2018 Project management 15 85 75
2018 Other services to the public 9 91 185
2018 None of the above 8 92 372

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 7 93 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 8 92 625
2022 Communications or public affairs 2 98 35
2022 Access to information and privacy 3 97 25
2022 Security 7 93 40
2022 Science and technology 0 100 10
2022 Legal services 0 100 15
2022 Administration and operations 11 89 215
2022 Human resources 5 95 70
2022 Financial management 17 83 40
2022 Procurement 8 92 10
2022 Real property 9 91 15
2022 Materiel management 0 100 10
2022 Information management 4 96 25
2022 Information technology 9 91 105
2022 Internal audit 6 94 45
2022 Evaluation 16 84 25
2022 Data sciences 0 100 15
2022 Policy 8 92 25
2022 Project management 11 89 100
2022 Other services to the public 8 92 125
2022 None of the above 9 91 220
2020 Client contact centre 10 90 303
2020 Compliance, inspection and enforcement 10 90 787
2020 Administration and operations 6 94 178
2020 Information technology 15 85 146
2020 Other services to the public 4 96 162
2020 None of the above 6 94 251
2019 Client contact centre 9 91 311
2019 Compliance, inspection and enforcement 7 93 993
2019 Security 0 100 23
2019 Administration and operations 9 91 282
2019 Information management 21 79 49
2019 Project management 9 91 67
2019 Other services to the public 7 93 214
2019 None of the above 9 91 379
2018 Client contact centre 8 92 327
2018 Compliance, inspection and enforcement 8 92 1146
2018 Science and technology 0 100 18
2018 Administration and operations 11 89 267
2018 Human resources 15 85 75
2018 Financial management 7 93 83
2018 Information management 13 87 39
2018 Information technology 8 92 226
2018 Internal audit 15 85 40
2018 Project management 13 87 75
2018 Other services to the public 8 92 185
2018 None of the above 11 89 372

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 7 93 350
2022 Federal regulators 22 78 25
2022 Compliance, inspection and enforcement 12 88 625
2022 Communications or public affairs 23 77 35
2022 Access to information and privacy 11 89 25
2022 Security 20 80 40
2022 Science and technology 23 77 10
2022 Legal services 7 93 15
2022 Administration and operations 17 83 215
2022 Human resources 22 78 70
2022 Financial management 14 86 40
2022 Procurement 14 86 10
2022 Real property 13 87 15
2022 Materiel management 0 100 10
2022 Information management 7 93 25
2022 Information technology 13 87 105
2022 Internal audit 8 92 45
2022 Evaluation 14 86 25
2022 Data sciences 26 74 15
2022 Policy 11 89 25
2022 Project management 25 75 100
2022 Other services to the public 10 90 125
2022 None of the above 11 89 220
2020 Client contact centre 6 94 303
2020 Compliance, inspection and enforcement 7 93 787
2020 Administration and operations 12 88 178
2020 Information technology 16 84 146
2020 Other services to the public 5 95 162
2020 None of the above 9 91 251
2019 Client contact centre 8 92 311
2019 Compliance, inspection and enforcement 8 92 993
2019 Administration and operations 10 90 282
2019 Information management 18 82 49
2019 Project management 23 77 67
2019 Other services to the public 7 93 214
2019 None of the above 11 89 379
2018 Client contact centre 8 92 327
2018 Compliance, inspection and enforcement 10 90 1146
2018 Communications or public affairs 19 81 33
2018 Legal services 0 100 18
2018 Administration and operations 13 87 267
2018 Human resources 15 85 75
2018 Financial management 10 90 83
2018 Materiel management 0 100 17
2018 Information management 16 84 39
2018 Information technology 11 89 226
2018 Policy 16 84 44
2018 Project management 18 82 75
2018 Other services to the public 10 90 185
2018 None of the above 8 92 372

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 15 85 350
2022 Federal regulators 9 91 25
2022 Compliance, inspection and enforcement 13 87 625
2022 Communications or public affairs 19 81 35
2022 Access to information and privacy 7 93 25
2022 Security 13 87 40
2022 Science and technology 0 100 10
2022 Legal services 0 100 15
2022 Administration and operations 11 89 215
2022 Human resources 13 87 70
2022 Financial management 5 95 40
2022 Procurement 8 92 10
2022 Real property 25 75 15
2022 Materiel management 9 91 10
2022 Information management 8 92 25
2022 Information technology 8 92 105
2022 Internal audit 23 77 45
2022 Evaluation 23 77 25
2022 Data sciences 27 73 15
2022 Policy 11 89 25
2022 Project management 11 89 100
2022 Other services to the public 13 87 125
2022 None of the above 7 93 220
2020 Client contact centre 16 84 303
2020 Compliance, inspection and enforcement 9 91 787
2020 Administration and operations 11 89 178
2020 Real property 0 100 15
2020 Information technology 12 88 146
2020 Other services to the public 18 82 162
2020 None of the above 12 88 251
2019 Client contact centre 16 84 311
2019 Compliance, inspection and enforcement 9 91 993
2019 Administration and operations 8 92 282
2019 Information management 14 86 49
2019 Project management 19 81 67
2019 Other services to the public 14 86 214
2019 None of the above 13 87 379
2018 Client contact centre 10 90 327
2018 Compliance, inspection and enforcement 10 90 1146
2018 Communications or public affairs 14 86 33
2018 Access to information and privacy 13 87 37
2018 Security 0 100 25
2018 Administration and operations 9 91 267
2018 Human resources 7 93 75
2018 Financial management 8 92 83
2018 Information technology 9 91 226
2018 Internal audit 13 87 40
2018 Evaluation 26 74 22
2018 Data sciences 31 69 20
2018 Project management 14 86 75
2018 Other services to the public 14 86 185
2018 None of the above 8 92 372

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 13 87 350
2022 Federal regulators 13 87 25
2022 Compliance, inspection and enforcement 14 86 625
2022 Communications or public affairs 27 73 35
2022 Access to information and privacy 11 89 25
2022 Security 15 85 40
2022 Science and technology 0 100 10
2022 Legal services 16 84 15
2022 Administration and operations 11 89 215
2022 Human resources 15 85 70
2022 Financial management 9 91 40
2022 Procurement 0 100 10
2022 Real property 23 77 15
2022 Materiel management 9 91 10
2022 Information management 15 85 25
2022 Information technology 12 88 105
2022 Internal audit 11 89 45
2022 Evaluation 18 82 25
2022 Data sciences 27 73 15
2022 Policy 15 85 25
2022 Project management 13 87 100
2022 Other services to the public 16 84 125
2022 None of the above 12 88 220
2020 Client contact centre 13 87 303
2020 Compliance, inspection and enforcement 13 87 787
2020 Administration and operations 14 86 178
2020 Real property 0 100 15
2020 Information technology 16 84 146
2020 Other services to the public 16 84 162
2020 None of the above 15 85 251
2019 Client contact centre 17 83 311
2019 Compliance, inspection and enforcement 12 88 993
2019 Administration and operations 12 88 282
2019 Project management 7 93 67
2019 Other services to the public 12 88 214
2019 None of the above 12 88 379
2018 Client contact centre 10 90 327
2018 Compliance, inspection and enforcement 13 87 1146
2018 Access to information and privacy 21 79 37
2018 Administration and operations 14 86 267
2018 Human resources 13 87 75
2018 Financial management 14 86 83
2018 Materiel management 0 100 17
2018 Information management 13 87 39
2018 Information technology 15 85 226
2018 Internal audit 18 82 40
2018 Policy 16 84 44
2018 Project management 19 81 75
2018 Other services to the public 14 86 185
2018 None of the above 10 90 372

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 16 84 350
2022 Federal regulators 13 87 25
2022 Compliance, inspection and enforcement 21 79 625
2022 Communications or public affairs 27 73 35
2022 Access to information and privacy 11 89 25
2022 Security 18 82 40
2022 Science and technology 0 100 10
2022 Legal services 23 77 15
2022 Administration and operations 24 76 215
2022 Human resources 15 85 70
2022 Financial management 29 71 40
2022 Procurement 24 76 10
2022 Real property 37 63 15
2022 Materiel management 20 80 10
2022 Information management 15 85 25
2022 Information technology 27 73 105
2022 Internal audit 21 79 45
2022 Evaluation 27 73 25
2022 Data sciences 41 59 15
2022 Policy 27 73 25
2022 Project management 27 73 100
2022 Other services to the public 19 81 125
2022 None of the above 20 80 220
2020 Client contact centre 23 77 303
2020 Compliance, inspection and enforcement 30 70 787
2020 Administration and operations 30 70 178
2020 Real property 39 61 15
2020 Information technology 27 73 146
2020 Internal audit 22 78 22
2020 Other services to the public 26 74 162
2020 None of the above 24 76 251
2019 Client contact centre 25 75 311
2019 Compliance, inspection and enforcement 28 72 993
2019 Security 21 79 23
2019 Administration and operations 24 76 282
2019 Information management 26 74 49
2019 Project management 23 77 67
2019 Other services to the public 26 74 214
2019 None of the above 28 72 379
2018 Client contact centre 26 74 327
2018 Federal regulators 18 82 33
2018 Compliance, inspection and enforcement 29 71 1146
2018 Communications or public affairs 27 73 33
2018 Access to information and privacy 21 79 37
2018 Legal services 28 72 18
2018 Administration and operations 25 75 267
2018 Human resources 24 76 75
2018 Financial management 22 78 83
2018 Real property 45 55 22
2018 Information management 28 72 39
2018 Information technology 29 71 226
2018 Internal audit 25 75 40
2018 Evaluation 30 70 22
2018 Data sciences 31 69 20
2018 Policy 23 77 44
2018 Project management 31 69 75
2018 Other services to the public 24 76 185
2018 None of the above 17 83 372

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 5 95 350
2022 Federal regulators 0 100 25
2022 Compliance, inspection and enforcement 10 90 625
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 7 93 25
2022 Security 2 98 40
2022 Science and technology 0 100 10
2022 Legal services 16 84 15
2022 Administration and operations 8 92 215
2022 Human resources 5 95 70
2022 Financial management 5 95 40
2022 Procurement 0 100 10
2022 Real property 8 92 15
2022 Materiel management 11 89 10
2022 Information management 8 92 25
2022 Information technology 12 88 105
2022 Internal audit 2 98 45
2022 Evaluation 3 97 25
2022 Data sciences 0 100 15
2022 Policy 19 81 25
2022 Project management 7 93 100
2022 Other services to the public 5 95 125
2022 None of the above 7 93 220
2020 Client contact centre 8 92 303
2020 Compliance, inspection and enforcement 11 89 787
2020 Administration and operations 9 91 178
2020 Information technology 7 93 146
2020 Internal audit 0 100 22
2020 Evaluation 0 100 12
2020 Other services to the public 7 93 162
2020 None of the above 8 92 251
2019 Client contact centre 8 92 311
2019 Compliance, inspection and enforcement 10 90 993
2019 Administration and operations 7 93 282
2019 Information management 16 84 49
2019 Project management 9 91 67
2019 Other services to the public 6 94 214
2019 None of the above 7 93 379
2018 Client contact centre 7 93 327
2018 Compliance, inspection and enforcement 9 91 1146
2018 Communications or public affairs 0 100 33
2018 Legal services 0 100 18
2018 Administration and operations 7 93 267
2018 Human resources 11 89 75
2018 Financial management 7 93 83
2018 Information technology 12 88 226
2018 Internal audit 0 100 40
2018 Project management 19 81 75
2018 Other services to the public 9 91 185
2018 None of the above 4 96 372

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 30 70 350
2022 Federal regulators 45 55 25
2022 Compliance, inspection and enforcement 42 58 625
2022 Communications or public affairs 55 45 35
2022 Access to information and privacy 25 75 25
2022 Security 35 65 40
2022 Science and technology 19 81 10
2022 Legal services 46 54 15
2022 Administration and operations 37 63 215
2022 Human resources 37 63 70
2022 Financial management 38 62 40
2022 Procurement 32 68 10
2022 Real property 77 23 15
2022 Materiel management 40 60 10
2022 Information management 37 63 25
2022 Information technology 42 58 105
2022 Internal audit 39 61 45
2022 Evaluation 39 61 25
2022 Data sciences 58 42 15
2022 Policy 42 58 25
2022 Project management 40 60 100
2022 Other services to the public 37 63 125
2022 None of the above 39 61 220
2020 Client contact centre 41 59 303
2020 Compliance, inspection and enforcement 48 52 787
2020 Administration and operations 46 54 178
2020 Real property 39 61 15
2020 Information technology 41 59 146
2020 Internal audit 45 55 22
2020 Data sciences 37 63 16
2020 Other services to the public 44 56 162
2020 None of the above 42 58 251
2019 Client contact centre 41 59 311
2019 Compliance, inspection and enforcement 48 52 993
2019 Security 51 49 23
2019 Administration and operations 42 58 282
2019 Information management 57 43 49
2019 Project management 43 57 67
2019 Other services to the public 50 50 214
2019 None of the above 47 53 379
2018 Client contact centre 45 55 327
2018 Federal regulators 51 49 33
2018 Compliance, inspection and enforcement 49 51 1146
2018 Communications or public affairs 42 58 33
2018 Access to information and privacy 57 43 37
2018 Security 28 72 25
2018 Legal services 44 56 18
2018 Administration and operations 41 59 267
2018 Human resources 40 60 75
2018 Financial management 45 55 83
2018 Real property 68 32 22
2018 Materiel management 29 71 17
2018 Information management 51 49 39
2018 Information technology 44 56 226
2018 Internal audit 40 60 40
2018 Evaluation 40 60 22
2018 Data sciences 58 42 20
2018 Policy 43 57 44
2018 Project management 43 57 75
2018 Other services to the public 48 52 185
2018 None of the above 39 61 372

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 0 100 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 1 99 625
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 0 100 10
2022 Legal services 8 92 15
2022 Administration and operations 1 99 215
2022 Human resources 0 100 70
2022 Financial management 0 100 40
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Materiel management 0 100 10
2022 Information management 0 100 25
2022 Information technology 3 97 105
2022 Internal audit 3 97 45
2022 Evaluation 0 100 25
2022 Data sciences 0 100 15
2022 Policy 4 96 25
2022 Project management 0 100 100
2022 Other services to the public 2 98 125
2022 None of the above 0 100 220
2020 Client contact centre 3 97 303
2020 Compliance, inspection and enforcement 2 98 787
2020 Real property 0 100 15
2020 Data sciences 0 100 16
2020 None of the above 2 98 251
2019 Client contact centre 2 98 311
2019 Compliance, inspection and enforcement 2 98 993
2019 Security 0 100 23
2019 Information management 0 100 49
2019 Project management 0 100 67
2019 None of the above 1 99 379
2018 Federal regulators 0 100 33
2018 Compliance, inspection and enforcement 2 98 1146
2018 Communications or public affairs 0 100 33
2018 Access to information and privacy 0 100 37
2018 Security 0 100 25
2018 Legal services 0 100 18
2018 Human resources 0 100 75
2018 Information management 0 100 39
2018 Internal audit 0 100 40
2018 Evaluation 0 100 22
2018 Data sciences 0 100 20
2018 Other services to the public 3 97 185
2018 None of the above 2 98 372

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 45 55 350
2022 Federal regulators 57 43 25
2022 Compliance, inspection and enforcement 53 47 625
2022 Communications or public affairs 49 51 35
2022 Access to information and privacy 28 72 25
2022 Security 48 52 40
2022 Science and technology 69 31 10
2022 Legal services 30 70 15
2022 Administration and operations 48 52 215
2022 Human resources 45 55 70
2022 Financial management 52 48 40
2022 Procurement 48 52 10
2022 Real property 52 48 15
2022 Materiel management 35 65 10
2022 Information management 44 56 25
2022 Information technology 54 46 105
2022 Internal audit 37 63 45
2022 Evaluation 49 51 25
2022 Data sciences 74 26 15
2022 Policy 66 34 25
2022 Project management 48 52 100
2022 Other services to the public 46 54 125
2022 None of the above 47 53 220
2020 Client contact centre 48 52 303
2020 Compliance, inspection and enforcement 57 43 787
2020 Administration and operations 56 44 178
2020 Real property 32 68 15
2020 Information technology 45 55 146
2020 Internal audit 41 59 22
2020 Data sciences 68 32 16
2020 Other services to the public 45 55 162
2020 None of the above 50 50 251
2019 Client contact centre 46 54 311
2019 Compliance, inspection and enforcement 56 44 993
2019 Security 43 57 23
2019 Administration and operations 49 51 282
2019 Information management 51 49 49
2019 Project management 51 49 67
2019 Other services to the public 57 43 214
2019 None of the above 54 46 379
2018 Client contact centre 52 48 327
2018 Federal regulators 54 46 33
2018 Compliance, inspection and enforcement 57 43 1146
2018 Communications or public affairs 69 31 33
2018 Access to information and privacy 57 43 37
2018 Security 27 73 25
2018 Science and technology 56 44 18
2018 Administration and operations 56 44 267
2018 Human resources 51 49 75
2018 Financial management 59 41 83
2018 Real property 53 47 22
2018 Materiel management 47 53 17
2018 Information management 72 28 39
2018 Information technology 55 45 226
2018 Internal audit 58 42 40
2018 Evaluation 50 50 22
2018 Data sciences 52 48 20
2018 Policy 50 50 44
2018 Project management 59 41 75
2018 Other services to the public 55 45 185
2018 None of the above 52 48 372

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 1 99 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 1 99 625
2022 Communications or public affairs 0 100 35
2022 Access to information and privacy 0 100 25
2022 Security 2 98 40
2022 Science and technology 0 100 10
2022 Legal services 7 93 15
2022 Administration and operations 1 99 215
2022 Human resources 1 99 70
2022 Financial management 0 100 40
2022 Procurement 0 100 10
2022 Real property 7 93 15
2022 Materiel management 0 100 10
2022 Information management 4 96 25
2022 Information technology 3 97 105
2022 Internal audit 0 100 45
2022 Evaluation 0 100 25
2022 Data sciences 9 91 15
2022 Policy 0 100 25
2022 Project management 1 99 100
2022 Other services to the public 1 99 125
2022 None of the above 1 99 220

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 17 83 350
2022 Federal regulators 19 81 25
2022 Compliance, inspection and enforcement 14 86 625
2022 Communications or public affairs 9 91 35
2022 Access to information and privacy 19 81 25
2022 Security 8 92 40
2022 Science and technology 0 100 10
2022 Legal services 9 91 15
2022 Administration and operations 14 86 215
2022 Human resources 21 79 70
2022 Financial management 13 87 40
2022 Procurement 18 82 10
2022 Real property 0 100 15
2022 Materiel management 18 82 10
2022 Information management 11 89 25
2022 Information technology 21 79 105
2022 Internal audit 10 90 45
2022 Evaluation 25 75 25
2022 Data sciences 0 100 15
2022 Policy 4 96 25
2022 Project management 11 89 100
2022 Other services to the public 15 85 125
2022 None of the above 13 87 220
2020 Client contact centre 13 87 303
2020 Compliance, inspection and enforcement 14 86 787
2020 Administration and operations 10 90 178
2020 Real property 47 53 15
2020 Information technology 15 85 146
2020 Internal audit 23 77 22
2020 Other services to the public 15 85 162
2020 None of the above 18 82 251
2019 Client contact centre 16 84 311
2019 Compliance, inspection and enforcement 13 87 993
2019 Security 25 75 23
2019 Administration and operations 13 87 282
2019 Information management 10 90 49
2019 Project management 14 86 67
2019 Other services to the public 15 85 214
2019 None of the above 13 87 379
2018 Client contact centre 13 87 327
2018 Compliance, inspection and enforcement 11 89 1146
2018 Communications or public affairs 22 78 33
2018 Access to information and privacy 13 87 37
2018 Security 20 80 25
2018 Administration and operations 14 86 267
2018 Human resources 9 91 75
2018 Financial management 12 88 83
2018 Information technology 14 86 226
2018 Internal audit 14 86 40
2018 Policy 14 86 44
2018 Project management 11 89 75
2018 Other services to the public 13 87 185
2018 None of the above 9 91 372

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 32 14 10 2 1 29 12 78 5 6965
2022 Health care practitioners 30 11 7 2 6 31 12 72 15 40
2022 Federal regulators 24 18 13 5 4 27 9 65 14 305
2022 Compliance, inspection and enforcement 20 15 13 4 4 35 10 63 15 9690
2022 Communications or public affairs 17 14 13 3 3 37 13 62 12 475
2022 Access to information and privacy 29 14 12 2 2 28 12 72 7 570
2022 Security 20 20 12 4 4 28 13 67 13 500
2022 Science and technology 23 13 13 4 5 30 13 62 14 190
2022 Library services 29 5 11 3 0 44 7 70 7 35
2022 Legal services 17 22 8 2 7 34 11 70 16 165
2022 Administration and operations 23 16 14 4 3 29 11 65 12 2665
2022 Human resources 20 18 12 5 3 31 11 67 13 1395
2022 Financial management 20 18 10 2 3 32 15 70 10 625
2022 Procurement 34 8 9 3 5 32 9 71 14 85
2022 Real property 18 19 15 6 4 28 10 60 17 175
2022 Materiel management 29 23 17 4 6 19 3 67 12 75
2022 Information management 22 14 14 4 6 28 12 60 16 320
2022 Information technology 26 15 11 2 2 32 12 73 8 2710
2022 Internal audit 24 17 11 2 2 29 14 73 8 570
2022 Evaluation 28 12 12 5 3 27 12 67 14 275
2022 Data sciences 22 13 12 3 3 35 14 67 10 300
2022 Policy 18 15 12 4 5 34 11 60 17 370
2022 Project management 16 17 14 5 5 31 12 59 17 1060
2022 Other services to the public 25 16 11 3 2 31 12 72 8 2480
2022 None of the above 21 13 12 3 4 34 13 63 13 3300
2020 Client contact centre 31 17 13 3 2 26 9 72 8 4643
2020 Health care practitioners 24 24 17 3 0 25 8 71 4 37
2020 Federal regulators 28 17 13 5 5 24 8 66 14 212
2020 Compliance, inspection and enforcement 22 19 17 5 4 26 6 60 15 9252
2020 Communications or public affairs 22 18 12 3 2 33 10 69 10 397
2020 Access to information and privacy 34 16 16 3 1 20 10 71 6 401
2020 Security 27 17 15 4 1 27 9 68 9 260
2020 Science and technology 25 18 15 4 4 27 7 65 13 197
2020 Library services 16 15 15 7 5 29 14 54 20 27
2020 Legal services 18 19 19 3 3 31 7 59 11 135
2020 Administration and operations 29 19 15 5 3 23 6 68 11 2402
2020 Human resources 25 23 14 6 3 23 7 68 12 1164
2020 Financial management 27 19 16 4 2 24 8 68 10 612
2020 Procurement 23 22 14 2 0 28 11 74 4 81
2020 Real property 32 17 12 7 5 18 9 68 16 154
2020 Materiel management 30 35 12 6 4 9 4 74 11 86
2020 Information management 28 13 16 5 6 23 9 60 17 285
2020 Information technology 33 19 13 3 2 24 7 74 8 2419
2020 Internal audit 27 16 18 3 3 25 8 64 9 343
2020 Evaluation 27 15 18 6 2 26 6 62 12 150
2020 Data sciences 25 22 9 4 2 29 9 76 10 200
2020 Policy 24 16 15 5 4 28 7 62 15 419
2020 Project management 23 18 16 6 4 27 6 61 15 696
2020 Other services to the public 30 17 14 4 2 25 7 70 9 2481
2020 None of the above 25 17 17 4 4 24 7 63 12 3158
2019 Client contact centre 27 16 17 4 4 23 8 63 12 3776
2019 Health care practitioners 26 23 12 5 3 22 9 70 12 32
2019 Federal regulators 24 18 22 5 7 19 5 55 16 225
2019 Compliance, inspection and enforcement 20 18 18 7 7 24 6 55 20 8735
2019 Communications or public affairs 17 16 17 7 5 30 9 54 20 365
2019 Access to information and privacy 31 16 17 4 3 22 8 67 10 371
2019 Security 29 13 16 5 4 23 10 63 14 226
2019 Science and technology 24 15 14 5 8 25 9 59 19 180
2019 Library services 21 14 15 0 7 26 18 62 12 33
2019 Legal services 29 14 16 6 8 24 4 59 18 139
2019 Administration and operations 25 20 18 6 5 20 6 60 16 2483
2019 Human resources 24 21 15 6 5 22 8 64 14 1034
2019 Financial management 23 21 19 7 5 19 6 59 16 689
2019 Procurement 23 20 15 7 3 20 10 63 15 66
2019 Real property 20 22 20 6 5 19 7 57 15 160
2019 Materiel management 30 17 20 8 7 10 9 57 18 131
2019 Information management 23 17 17 8 6 22 7 56 20 319
2019 Information technology 29 17 15 5 4 22 9 67 12 2425
2019 Internal audit 22 17 18 4 4 27 9 60 12 380
2019 Evaluation 20 21 18 8 2 25 7 59 14 189
2019 Data sciences 25 14 13 4 4 28 11 65 14 235
2019 Policy 20 13 21 7 6 26 8 49 20 377
2019 Project management 19 19 23 7 6 20 7 52 17 598
2019 Other services to the public 26 17 17 6 5 22 8 61 15 2147
2019 None of the above 23 17 19 7 6 22 7 56 17 3413
2018 Client contact centre 25 21 19 4 4 20 7 63 11 3429
2018 Health care practitioners 22 24 22 3 4 22 3 62 9 41
2018 Federal regulators 21 22 18 6 8 19 6 58 18 247
2018 Compliance, inspection and enforcement 18 19 23 7 7 22 4 50 19 8745
2018 Communications or public affairs 15 18 21 6 5 28 7 51 17 350
2018 Access to information and privacy 31 20 19 5 5 17 4 64 12 326
2018 Security 25 19 22 5 2 18 8 60 10 224
2018 Science and technology 17 21 19 5 3 29 6 58 13 171
2018 Library services 18 24 11 7 3 29 7 65 17 28
2018 Legal services 15 17 31 7 8 21 1 41 20 114
2018 Administration and operations 23 23 20 5 5 20 4 60 13 2401
2018 Human resources 24 24 17 6 4 21 5 64 13 1014
2018 Financial management 20 21 21 6 6 20 6 55 17 692
2018 Procurement 17 23 28 7 1 21 3 52 11 75
2018 Real property 24 24 23 4 7 13 6 58 14 145
2018 Materiel management 29 28 21 2 6 10 4 66 9 140
2018 Information management 20 20 18 9 6 21 6 55 20 302
2018 Information technology 22 20 19 4 4 23 7 60 12 2435
2018 Internal audit 18 21 25 2 5 22 7 55 10 383
2018 Evaluation 26 21 15 7 5 21 5 64 16 192
2018 Data sciences 21 14 15 10 5 27 7 54 23 165
2018 Policy 17 16 22 7 5 27 5 49 18 348
2018 Project management 18 20 20 8 7 21 5 52 20 538
2018 Other services to the public 24 18 21 7 5 21 5 56 15 1783
2018 None of the above 21 18 23 5 5 22 5 54 14 3111

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 54 25 7 2 1 9 2 89 3 6970
2022 Health care practitioners 47 28 4 5 0 16 0 89 6 40
2022 Federal regulators 41 31 11 4 4 8 2 79 8 310
2022 Compliance, inspection and enforcement 40 31 11 4 3 10 1 80 8 9690
2022 Communications or public affairs 34 34 14 3 2 10 2 78 6 475
2022 Access to information and privacy 50 24 9 3 1 10 2 85 4 570
2022 Security 41 31 11 3 3 9 2 81 7 500
2022 Science and technology 40 29 13 2 4 9 4 79 6 190
2022 Library services 46 42 9 0 0 2 0 90 0 35
2022 Legal services 35 33 12 2 5 12 1 79 7 165
2022 Administration and operations 43 32 11 3 2 7 2 82 6 2665
2022 Human resources 43 34 9 4 1 8 1 85 5 1395
2022 Financial management 47 29 8 2 2 10 2 86 5 625
2022 Procurement 46 29 7 5 4 9 1 83 10 85
2022 Real property 32 38 11 5 2 11 0 79 8 175
2022 Materiel management 41 30 9 6 3 7 3 79 11 75
2022 Information management 40 28 13 5 2 9 3 77 8 320
2022 Information technology 47 29 9 2 2 10 2 86 4 2710
2022 Internal audit 43 33 7 3 1 10 3 87 5 575
2022 Evaluation 49 26 9 2 3 8 3 84 5 275
2022 Data sciences 39 30 11 3 1 13 3 82 4 300
2022 Policy 37 30 12 5 4 10 2 76 10 370
2022 Project management 38 31 11 5 3 10 1 78 9 1060
2022 Other services to the public 47 28 9 3 2 9 2 85 5 2485
2022 None of the above 40 28 11 3 3 12 3 80 7 3300
2020 Client contact centre 52 27 9 2 2 7 1 86 4 4650
2020 Health care practitioners 37 32 17 0 3 11 0 78 3 37
2020 Federal regulators 43 29 13 3 3 8 0 79 7 211
2020 Compliance, inspection and enforcement 40 32 13 5 3 6 1 78 8 9265
2020 Communications or public affairs 39 31 15 3 1 10 1 78 5 396
2020 Access to information and privacy 52 22 13 3 1 6 3 81 4 401
2020 Security 48 32 11 2 1 6 0 85 3 259
2020 Science and technology 39 35 14 2 4 5 1 78 7 196
2020 Library services 48 34 10 8 0 0 0 82 8 27
2020 Legal services 39 30 16 3 3 9 0 76 7 134
2020 Administration and operations 49 29 11 4 2 5 1 82 6 2397
2020 Human resources 46 34 11 3 1 5 1 84 5 1163
2020 Financial management 47 28 13 3 2 6 1 81 5 613
2020 Procurement 43 32 12 1 0 10 1 85 1 81
2020 Real property 50 23 13 3 4 5 1 79 7 152
2020 Materiel management 45 32 13 8 0 0 2 78 8 86
2020 Information management 48 25 11 4 2 6 2 81 7 283
2020 Information technology 52 27 10 3 2 6 1 85 4 2417
2020 Internal audit 42 31 14 3 2 6 1 79 6 341
2020 Evaluation 41 28 17 6 1 6 1 74 8 149
2020 Data sciences 43 31 11 2 2 9 1 83 5 200
2020 Policy 42 30 13 4 4 7 1 78 9 416
2020 Project management 39 35 13 5 3 5 0 79 8 694
2020 Other services to the public 49 28 11 3 2 6 1 83 5 2480
2020 None of the above 42 29 14 3 3 7 1 78 7 3159
2019 Client contact centre 47 29 11 3 3 6 1 82 6 3772
2019 Health care practitioners 40 41 9 3 3 3 0 84 6 32
2019 Federal regulators 43 28 14 4 6 4 0 74 11 225
2019 Compliance, inspection and enforcement 38 31 14 6 5 6 1 74 11 8744
2019 Communications or public affairs 34 32 18 3 2 9 1 74 6 366
2019 Access to information and privacy 53 23 12 3 2 6 1 81 6 369
2019 Security 49 27 12 3 3 4 0 80 7 225
2019 Science and technology 41 24 18 2 6 8 1 72 9 180
2019 Library services 57 23 11 0 3 3 3 84 3 33
2019 Legal services 46 26 10 5 5 7 2 79 11 139
2019 Administration and operations 43 31 12 5 3 5 1 78 9 2483
2019 Human resources 45 33 11 4 2 5 0 81 6 1032
2019 Financial management 42 27 15 6 3 5 1 74 10 685
2019 Procurement 52 28 7 1 3 7 1 87 5 66
2019 Real property 43 26 17 4 2 6 1 75 7 160
2019 Materiel management 48 19 17 4 8 4 0 70 13 131
2019 Information management 39 29 14 7 3 5 2 74 11 319
2019 Information technology 48 28 12 4 2 6 1 81 6 2425
2019 Internal audit 39 33 13 5 2 8 1 78 8 383
2019 Evaluation 43 31 17 4 2 4 0 76 6 187
2019 Data sciences 46 27 12 2 3 11 0 82 5 234
2019 Policy 37 29 18 7 3 6 1 71 10 377
2019 Project management 36 31 17 5 3 6 1 73 9 600
2019 Other services to the public 45 28 12 5 3 6 1 78 8 2140
2019 None of the above 39 28 15 6 3 7 1 73 10 3415
2018 Client contact centre 40 34 14 4 2 6 1 79 6 3431
2018 Health care practitioners 37 41 8 7 2 5 0 83 9 41
2018 Federal regulators 37 32 15 6 5 3 1 72 12 247
2018 Compliance, inspection and enforcement 32 32 18 6 6 6 1 68 13 8740
2018 Communications or public affairs 30 32 18 7 2 10 1 70 10 350
2018 Access to information and privacy 46 30 10 5 3 5 1 80 9 326
2018 Security 42 33 11 7 0 5 1 80 8 225
2018 Science and technology 34 34 15 5 4 10 0 74 9 169
2018 Library services 36 43 11 4 6 0 0 78 10 28
2018 Legal services 26 37 18 2 10 8 0 68 13 115
2018 Administration and operations 39 32 15 5 4 5 1 75 9 2396
2018 Human resources 39 35 14 4 2 6 0 79 6 1014
2018 Financial management 37 33 15 5 5 4 1 74 11 692
2018 Procurement 37 29 16 9 0 8 0 72 10 75
2018 Real property 35 37 13 6 4 4 1 76 11 145
2018 Materiel management 41 33 17 3 4 1 1 75 7 140
2018 Information management 37 26 16 8 5 7 1 69 13 302
2018 Information technology 39 32 15 4 3 6 1 77 7 2433
2018 Internal audit 31 35 18 3 3 7 2 73 7 382
2018 Evaluation 39 33 16 5 3 4 1 76 8 193
2018 Data sciences 33 32 14 6 4 10 1 72 12 166
2018 Policy 33 34 15 7 3 7 1 73 11 349
2018 Project management 33 33 18 5 6 4 1 70 11 539
2018 Other services to the public 39 30 16 5 3 7 0 74 9 1788
2018 None of the above 35 30 18 4 3 8 1 71 9 3112

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 5 95 6970
2022 Federal regulators 11 89 310
2022 Compliance, inspection and enforcement 7 93 9690
2022 Communications or public affairs 7 93 475
2022 Access to information and privacy 5 95 570
2022 Security 8 92 500
2022 Science and technology 7 93 190
2022 Legal services 7 93 165
2022 Administration and operations 6 94 2665
2022 Human resources 5 95 1395
2022 Financial management 6 94 625
2022 Procurement 5 95 85
2022 Real property 4 96 175
2022 Materiel management 11 89 75
2022 Information management 6 94 320
2022 Information technology 4 96 2710
2022 Internal audit 5 95 575
2022 Evaluation 8 92 275
2022 Data sciences 6 94 300
2022 Policy 9 91 370
2022 Project management 7 93 1060
2022 Other services to the public 5 95 2485
2022 None of the above 5 95 3300
2020 Client contact centre 5 95 4661
2020 Federal regulators 9 91 213
2020 Compliance, inspection and enforcement 7 93 9262
2020 Communications or public affairs 5 95 396
2020 Access to information and privacy 4 96 400
2020 Security 6 94 262
2020 Science and technology 8 92 197
2020 Legal services 7 93 136
2020 Administration and operations 6 94 2396
2020 Human resources 5 95 1167
2020 Financial management 6 94 612
2020 Real property 3 97 152
2020 Materiel management 6 94 86
2020 Information management 7 93 286
2020 Information technology 4 96 2418
2020 Internal audit 5 95 340
2020 Evaluation 7 93 149
2020 Data sciences 3 97 199
2020 Policy 9 91 418
2020 Project management 6 94 695
2020 Other services to the public 5 95 2476
2020 None of the above 5 95 3159
2019 Client contact centre 7 93 3769
2019 Federal regulators 11 89 223
2019 Compliance, inspection and enforcement 9 91 8737
2019 Communications or public affairs 4 96 365
2019 Access to information and privacy 5 95 370
2019 Security 5 95 226
2019 Science and technology 4 96 179
2019 Legal services 6 94 139
2019 Administration and operations 6 94 2475
2019 Human resources 5 95 1031
2019 Financial management 5 95 685
2019 Real property 8 92 160
2019 Materiel management 8 92 131
2019 Information management 8 92 317
2019 Information technology 4 96 2425
2019 Internal audit 5 95 382
2019 Evaluation 5 95 190
2019 Data sciences 6 94 235
2019 Policy 9 91 377
2019 Project management 4 96 600
2019 Other services to the public 7 93 2144
2019 None of the above 7 93 3415
2018 Client contact centre 7 93 3440
2018 Federal regulators 7 93 246
2018 Compliance, inspection and enforcement 9 91 8759
2018 Communications or public affairs 7 93 351
2018 Access to information and privacy 5 95 327
2018 Security 7 93 224
2018 Science and technology 8 92 170
2018 Legal services 8 92 115
2018 Administration and operations 6 94 2407
2018 Human resources 5 95 1016
2018 Financial management 6 94 695
2018 Procurement 7 93 73
2018 Real property 10 90 144
2018 Materiel management 7 93 140
2018 Information management 9 91 300
2018 Information technology 5 95 2442
2018 Internal audit 8 92 384
2018 Evaluation 8 92 192
2018 Data sciences 8 92 167
2018 Policy 5 95 347
2018 Project management 8 92 537
2018 Other services to the public 7 93 1788
2018 None of the above 6 94 3127

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 18 82 345
2022 Federal regulators 6 94 35
2022 Compliance, inspection and enforcement 14 86 645
2022 Communications or public affairs 40 60 35
2022 Access to information and privacy 23 77 25
2022 Security 29 71 40
2022 Science and technology 29 71 15
2022 Legal services 32 68 10
2022 Administration and operations 29 71 170
2022 Human resources 14 86 60
2022 Financial management 24 76 35
2022 Information management 22 78 20
2022 Information technology 27 73 95
2022 Internal audit 11 89 30
2022 Evaluation 49 51 20
2022 Data sciences 25 75 15
2022 Policy 27 73 35
2022 Project management 22 78 70
2022 Other services to the public 23 77 125
2022 None of the above 20 80 160
2020 Client contact centre 30 70 251
2020 Federal regulators 30 70 20
2020 Compliance, inspection and enforcement 26 74 619
2020 Communications or public affairs 40 60 20
2020 Access to information and privacy 38 62 16
2020 Administration and operations 30 70 139
2020 Human resources 41 59 54
2020 Financial management 33 67 39
2020 Information management 36 64 21
2020 Information technology 42 58 96
2020 Internal audit 31 69 16
2020 Policy 30 70 37
2020 Project management 43 57 44
2020 Other services to the public 34 66 124
2020 None of the above 32 68 168
2019 Client contact centre 35 65 244
2019 Compliance, inspection and enforcement 27 73 757
2019 Communications or public affairs 44 56 16
2019 Access to information and privacy 39 61 20
2019 Administration and operations 37 63 160
2019 Human resources 24 76 54
2019 Financial management 41 59 32
2019 Materiel management 47 53 11
2019 Information management 41 59 27
2019 Information technology 36 64 105
2019 Policy 33 67 35
2019 Project management 30 70 27
2019 Other services to the public 33 67 141
2019 None of the above 32 68 226
2018 Client contact centre 32 68 234
2018 Federal regulators 55 45 18
2018 Compliance, inspection and enforcement 28 72 797
2018 Communications or public affairs 50 50 24
2018 Access to information and privacy 38 62 16
2018 Administration and operations 37 63 152
2018 Human resources 33 67 48
2018 Financial management 36 64 42
2018 Real property 34 66 14
2018 Information management 30 70 27
2018 Information technology 36 64 125
2018 Evaluation 33 67 15
2018 Policy 49 51 17
2018 Project management 35 65 45
2018 Other services to the public 32 68 127
2018 None of the above 38 62 197

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 64 36 345
2022 Federal regulators 67 33 35
2022 Compliance, inspection and enforcement 77 23 645
2022 Communications or public affairs 65 35 35
2022 Access to information and privacy 72 28 25
2022 Security 57 43 40
2022 Science and technology 93 7 15
2022 Legal services 69 31 10
2022 Administration and operations 75 25 170
2022 Human resources 83 17 60
2022 Financial management 71 29 35
2022 Information management 68 32 20
2022 Information technology 71 29 95
2022 Internal audit 68 32 30
2022 Evaluation 58 42 20
2022 Data sciences 49 51 15
2022 Policy 68 32 35
2022 Project management 71 29 70
2022 Other services to the public 73 27 125
2022 None of the above 70 30 160
2020 Client contact centre 68 32 251
2020 Federal regulators 75 25 20
2020 Compliance, inspection and enforcement 80 20 619
2020 Administration and operations 80 20 139
2020 Human resources 79 21 54
2020 Financial management 76 24 39
2020 Information management 67 33 21
2020 Information technology 67 33 96
2020 Internal audit 68 32 16
2020 Evaluation 47 53 10
2020 Policy 84 16 37
2020 Project management 75 25 44
2020 Other services to the public 72 28 124
2020 None of the above 78 22 168
2019 Client contact centre 68 32 244
2019 Compliance, inspection and enforcement 81 19 757
2019 Communications or public affairs 69 31 16
2019 Access to information and privacy 52 48 20
2019 Administration and operations 79 21 160
2019 Human resources 76 24 54
2019 Financial management 80 20 32
2019 Materiel management 100 0 11
2019 Information management 70 30 27
2019 Information technology 81 19 105
2019 Policy 83 17 35
2019 Project management 73 27 27
2019 Other services to the public 69 31 141
2019 None of the above 78 22 226
2018 Client contact centre 75 25 234
2018 Federal regulators 73 27 18
2018 Compliance, inspection and enforcement 79 21 797
2018 Communications or public affairs 70 30 24
2018 Administration and operations 84 16 152
2018 Human resources 76 24 48
2018 Financial management 82 18 42
2018 Information management 78 22 27
2018 Information technology 72 28 125
2018 Internal audit 84 16 32
2018 Project management 76 24 45
2018 Other services to the public 69 31 127
2018 None of the above 73 27 197

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 2 98 345
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 0 100 25
2022 Security 2 98 40
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 3 97 170
2022 Human resources 6 94 60
2022 Financial management 5 95 35
2022 Information management 5 95 20
2022 Information technology 5 95 95
2022 Internal audit 4 96 30
2022 Evaluation 5 95 20
2022 Data sciences 0 100 15
2022 Policy 6 94 35
2022 Project management 3 97 70
2022 Other services to the public 3 97 125
2022 None of the above 3 97 160
2020 Client contact centre 2 98 251
2020 Compliance, inspection and enforcement 3 97 619
2020 Access to information and privacy 0 100 16
2020 Science and technology 0 100 17
2020 Financial management 0 100 39
2020 Information management 0 100 21
2020 Internal audit 0 100 16
2019 Client contact centre 3 97 244
2019 Compliance, inspection and enforcement 2 98 757
2019 Access to information and privacy 0 100 20
2019 Security 0 100 10
2019 Administration and operations 4 96 160
2019 Real property 0 100 13
2019 Information management 0 100 27
2019 Internal audit 0 100 19
2019 Data sciences 0 100 14
2019 Policy 0 100 35
2018 Compliance, inspection and enforcement 2 98 797
2018 Access to information and privacy 0 100 16
2018 Security 0 100 15
2018 Science and technology 0 100 14
2018 Real property 0 100 14
2018 Information management 0 100 27
2018 Information technology 7 93 125
2018 Internal audit 0 100 32
2018 Evaluation 0 100 15
2018 None of the above 3 97 197

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 0 100 345
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 0 100 645
2022 Communications or public affairs 0 100 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 0 100 170
2022 Human resources 0 100 60
2022 Financial management 3 97 35
2022 Information management 0 100 20
2022 Information technology 1 99 95
2022 Internal audit 0 100 30
2022 Evaluation 4 96 20
2022 Data sciences 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 70
2022 Other services to the public 0 100 125
2022 None of the above 1 99 160
2020 Client contact centre 0 100 251
2020 Federal regulators 0 100 20
2020 Communications or public affairs 0 100 20
2020 Access to information and privacy 0 100 16
2020 Security 0 100 15
2020 Science and technology 0 100 17
2020 Administration and operations 0 100 139
2020 Human resources 0 100 54
2020 Financial management 0 100 39
2020 Information management 0 100 21
2020 Internal audit 0 100 16
2020 Evaluation 0 100 10
2020 Policy 0 100 37
2020 Project management 0 100 44
2020 Other services to the public 0 100 124
2020 None of the above 0 100 168
2019 Federal regulators 0 100 23
2019 Communications or public affairs 0 100 16
2019 Access to information and privacy 0 100 20
2019 Security 0 100 10
2019 Human resources 0 100 54
2019 Financial management 0 100 32
2019 Real property 0 100 13
2019 Information management 0 100 27
2019 Information technology 0 100 105
2019 Internal audit 0 100 19
2019 Data sciences 0 100 14
2019 Policy 0 100 35
2019 Project management 0 100 27
2019 Other services to the public 0 100 141
2019 None of the above 0 100 226
2018 Federal regulators 0 100 18
2018 Communications or public affairs 0 100 24
2018 Access to information and privacy 0 100 16
2018 Security 0 100 15
2018 Science and technology 0 100 14
2018 Administration and operations 0 100 152
2018 Human resources 0 100 48
2018 Financial management 0 100 42
2018 Real property 0 100 14
2018 Materiel management 0 100 10
2018 Information management 0 100 27
2018 Information technology 0 100 125
2018 Internal audit 0 100 32
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Policy 0 100 17
2018 Project management 0 100 45
2018 Other services to the public 0 100 127

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 10 90 345
2022 Federal regulators 5 95 35
2022 Compliance, inspection and enforcement 7 93 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 4 96 25
2022 Security 4 96 40
2022 Science and technology 15 85 15
2022 Legal services 0 100 10
2022 Administration and operations 8 92 170
2022 Human resources 5 95 60
2022 Financial management 8 92 35
2022 Information management 0 100 20
2022 Information technology 13 87 95
2022 Internal audit 17 83 30
2022 Evaluation 4 96 20
2022 Data sciences 6 94 15
2022 Policy 16 84 35
2022 Project management 8 92 70
2022 Other services to the public 8 92 125
2022 None of the above 8 92 160
2020 Client contact centre 4 96 251
2020 Compliance, inspection and enforcement 7 93 619
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 17
2020 Administration and operations 7 93 139
2020 Information technology 10 90 96
2020 Other services to the public 6 94 124
2020 None of the above 6 94 168
2019 Client contact centre 8 92 244
2019 Compliance, inspection and enforcement 6 94 757
2019 Security 0 100 10
2019 Administration and operations 3 97 160
2019 Information management 0 100 27
2019 Information technology 7 93 105
2019 Internal audit 0 100 19
2019 Data sciences 0 100 14
2019 Other services to the public 5 95 141
2019 None of the above 6 94 226
2018 Client contact centre 6 94 234
2018 Federal regulators 0 100 18
2018 Compliance, inspection and enforcement 6 94 797
2018 Science and technology 0 100 14
2018 Administration and operations 8 92 152
2018 Real property 0 100 14
2018 Information technology 6 94 125
2018 Internal audit 0 100 32
2018 Other services to the public 5 95 127
2018 None of the above 7 93 197

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 19 81 345
2022 Federal regulators 6 94 35
2022 Compliance, inspection and enforcement 10 90 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 8 92 25
2022 Security 4 96 40
2022 Science and technology 7 93 15
2022 Legal services 8 92 10
2022 Administration and operations 7 93 170
2022 Human resources 7 93 60
2022 Financial management 9 91 35
2022 Information management 4 96 20
2022 Information technology 5 95 95
2022 Internal audit 11 89 30
2022 Evaluation 5 95 20
2022 Data sciences 7 93 15
2022 Policy 3 97 35
2022 Project management 4 96 70
2022 Other services to the public 13 87 125
2022 None of the above 5 95 160
2020 Client contact centre 20 80 251
2020 Compliance, inspection and enforcement 10 90 619
2020 Communications or public affairs 0 100 20
2020 Security 0 100 15
2020 Administration and operations 4 96 139
2020 Information technology 5 95 96
2020 Other services to the public 10 90 124
2020 None of the above 3 97 168
2019 Client contact centre 18 82 244
2019 Compliance, inspection and enforcement 9 91 757
2019 Communications or public affairs 0 100 16
2019 Security 0 100 10
2019 Human resources 0 100 54
2019 Data sciences 0 100 14
2019 Project management 0 100 27
2019 Other services to the public 8 92 141
2019 None of the above 5 95 226
2018 Client contact centre 16 84 234
2018 Compliance, inspection and enforcement 10 90 797
2018 Real property 0 100 14
2018 Internal audit 0 100 32
2018 Project management 0 100 45
2018 Other services to the public 12 88 127
2018 None of the above 10 90 197

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 21 79 345
2022 Federal regulators 33 67 35
2022 Compliance, inspection and enforcement 16 84 645
2022 Communications or public affairs 15 85 35
2022 Access to information and privacy 15 85 25
2022 Security 35 65 40
2022 Science and technology 0 100 15
2022 Legal services 16 84 10
2022 Administration and operations 20 80 170
2022 Human resources 12 88 60
2022 Financial management 13 87 35
2022 Information management 18 82 20
2022 Information technology 21 79 95
2022 Internal audit 31 69 30
2022 Evaluation 30 70 20
2022 Data sciences 34 66 15
2022 Policy 15 85 35
2022 Project management 18 82 70
2022 Other services to the public 21 79 125
2022 None of the above 22 78 160
2020 Client contact centre 11 89 251
2020 Compliance, inspection and enforcement 10 90 619
2020 Communications or public affairs 0 100 20
2020 Access to information and privacy 0 100 16
2020 Administration and operations 8 92 139
2020 Human resources 11 89 54
2020 Financial management 15 85 39
2020 Information technology 8 92 96
2020 Other services to the public 12 88 124
2020 None of the above 9 91 168
2019 Client contact centre 16 84 244
2019 Compliance, inspection and enforcement 8 92 757
2019 Administration and operations 7 93 160
2019 Human resources 11 89 54
2019 Information technology 12 88 105
2019 Internal audit 0 100 19
2019 Other services to the public 14 86 141
2019 None of the above 11 89 226
2018 Client contact centre 7 93 234
2018 Compliance, inspection and enforcement 9 91 797
2018 Administration and operations 9 91 152
2018 Information technology 9 91 125
2018 Data sciences 0 100 13
2018 Project management 11 89 45
2018 Other services to the public 14 86 127
2018 None of the above 11 89 197

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 29 71 350
2022 Federal regulators 43 57 35
2022 Compliance, inspection and enforcement 33 67 645
2022 Communications or public affairs 33 67 35
2022 Access to information and privacy 27 73 25
2022 Security 43 57 40
2022 Science and technology 56 44 15
2022 Legal services 26 74 10
2022 Administration and operations 33 67 170
2022 Human resources 30 70 60
2022 Financial management 27 73 35
2022 Information management 50 50 20
2022 Information technology 37 63 90
2022 Internal audit 36 64 30
2022 Evaluation 9 91 20
2022 Data sciences 49 51 15
2022 Policy 32 68 35
2022 Project management 26 74 70
2022 Other services to the public 29 71 125
2022 None of the above 25 75 160
2020 Client contact centre 30 70 251
2020 Federal regulators 30 70 20
2020 Compliance, inspection and enforcement 35 65 618
2020 Administration and operations 25 75 139
2020 Human resources 27 73 54
2020 Financial management 25 75 39
2020 Information management 29 71 21
2020 Information technology 31 69 96
2020 Internal audit 50 50 16
2020 Policy 30 70 37
2020 Project management 39 61 44
2020 Other services to the public 34 66 124
2020 None of the above 25 75 168
2019 Client contact centre 32 68 238
2019 Federal regulators 37 63 22
2019 Compliance, inspection and enforcement 33 67 748
2019 Access to information and privacy 33 67 20
2019 Administration and operations 20 80 159
2019 Human resources 28 72 54
2019 Financial management 35 65 32
2019 Real property 38 62 13
2019 Information technology 42 58 104
2019 Internal audit 37 63 19
2019 Data sciences 38 62 14
2019 Policy 29 71 35
2019 Project management 17 83 27
2019 Other services to the public 33 67 139
2019 None of the above 22 78 226
2018 Client contact centre 31 69 233
2018 Compliance, inspection and enforcement 34 66 795
2018 Communications or public affairs 19 81 24
2018 Science and technology 49 51 14
2018 Administration and operations 18 82 152
2018 Human resources 17 83 48
2018 Financial management 30 70 43
2018 Real property 35 65 14
2018 Information management 30 70 27
2018 Information technology 35 65 124
2018 Internal audit 32 68 32
2018 Data sciences 47 53 13
2018 Other services to the public 23 77 128
2018 None of the above 27 73 197

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 24 76 350
2022 Federal regulators 30 70 35
2022 Compliance, inspection and enforcement 23 77 645
2022 Communications or public affairs 18 82 35
2022 Access to information and privacy 19 81 25
2022 Security 26 74 40
2022 Science and technology 30 70 15
2022 Legal services 24 76 10
2022 Administration and operations 19 81 170
2022 Human resources 18 82 60
2022 Financial management 22 78 35
2022 Information management 37 63 20
2022 Information technology 26 74 90
2022 Internal audit 20 80 30
2022 Evaluation 9 91 20
2022 Data sciences 21 79 15
2022 Policy 20 80 35
2022 Project management 22 78 70
2022 Other services to the public 20 80 125
2022 None of the above 17 83 160
2020 Client contact centre 20 80 251
2020 Compliance, inspection and enforcement 24 76 618
2020 Administration and operations 19 81 139
2020 Human resources 17 83 54
2020 Financial management 23 77 39
2020 Information technology 26 74 96
2020 Policy 32 68 37
2020 Project management 14 86 44
2020 Other services to the public 18 82 124
2020 None of the above 15 85 168
2019 Client contact centre 26 74 238
2019 Federal regulators 27 73 22
2019 Compliance, inspection and enforcement 21 79 748
2019 Administration and operations 19 81 159
2019 Human resources 21 79 54
2019 Financial management 18 82 32
2019 Information management 26 74 27
2019 Information technology 33 67 104
2019 Policy 26 74 35
2019 Other services to the public 19 81 139
2019 None of the above 19 81 226
2018 Client contact centre 26 74 233
2018 Compliance, inspection and enforcement 23 77 795
2018 Security 0 100 15
2018 Science and technology 36 64 14
2018 Administration and operations 17 83 152
2018 Human resources 15 85 48
2018 Financial management 14 86 43
2018 Information management 34 66 27
2018 Information technology 29 71 124
2018 Internal audit 29 71 32
2018 Policy 29 71 17
2018 Project management 12 88 45
2018 Other services to the public 13 87 128
2018 None of the above 23 77 197

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 21 79 350
2022 Federal regulators 32 68 35
2022 Compliance, inspection and enforcement 21 79 645
2022 Communications or public affairs 9 91 35
2022 Access to information and privacy 12 88 25
2022 Security 26 74 40
2022 Science and technology 51 49 15
2022 Legal services 8 92 10
2022 Administration and operations 20 80 170
2022 Human resources 27 73 60
2022 Financial management 16 84 35
2022 Information management 19 81 20
2022 Information technology 17 83 90
2022 Internal audit 22 78 30
2022 Evaluation 5 95 20
2022 Data sciences 20 80 15
2022 Policy 23 77 35
2022 Project management 17 83 70
2022 Other services to the public 19 81 125
2022 None of the above 20 80 160
2020 Client contact centre 22 78 251
2020 Compliance, inspection and enforcement 27 73 618
2020 Communications or public affairs 25 75 20
2020 Science and technology 29 71 17
2020 Administration and operations 13 87 139
2020 Human resources 13 87 54
2020 Financial management 25 75 39
2020 Information technology 19 81 96
2020 Internal audit 31 69 16
2020 Evaluation 0 100 10
2020 Policy 19 81 37
2020 Project management 32 68 44
2020 Other services to the public 19 81 124
2020 None of the above 20 80 168
2019 Client contact centre 22 78 238
2019 Federal regulators 41 59 22
2019 Compliance, inspection and enforcement 22 78 748
2019 Administration and operations 13 87 159
2019 Human resources 19 81 54
2019 Financial management 16 84 32
2019 Information technology 22 78 104
2019 Policy 23 77 35
2019 Other services to the public 18 82 139
2019 None of the above 15 85 226
2018 Client contact centre 16 84 233
2018 Compliance, inspection and enforcement 23 77 795
2018 Communications or public affairs 19 81 24
2018 Science and technology 36 64 14
2018 Administration and operations 15 85 152
2018 Human resources 13 87 48
2018 Financial management 19 81 43
2018 Information management 26 74 27
2018 Information technology 24 76 124
2018 Data sciences 41 59 13
2018 Project management 16 84 45
2018 Other services to the public 12 88 128
2018 None of the above 18 82 197

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 9 91 350
2022 Federal regulators 14 86 35
2022 Compliance, inspection and enforcement 12 88 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 11 89 25
2022 Security 11 89 40
2022 Science and technology 22 78 15
2022 Legal services 8 92 10
2022 Administration and operations 8 92 170
2022 Human resources 13 87 60
2022 Financial management 5 95 35
2022 Information management 10 90 20
2022 Information technology 7 93 90
2022 Internal audit 9 91 30
2022 Evaluation 4 96 20
2022 Data sciences 6 94 15
2022 Policy 20 80 35
2022 Project management 12 88 70
2022 Other services to the public 10 90 125
2022 None of the above 11 89 160
2020 Client contact centre 7 93 251
2020 Compliance, inspection and enforcement 5 95 618
2020 Access to information and privacy 0 100 16
2020 Administration and operations 5 95 139
2020 Information management 0 100 21
2020 Information technology 8 92 96
2020 Internal audit 0 100 16
2020 Evaluation 0 100 10
2020 Other services to the public 8 92 124
2020 None of the above 3 97 168
2019 Client contact centre 9 91 238
2019 Compliance, inspection and enforcement 8 92 748
2019 Communications or public affairs 0 100 16
2019 Administration and operations 4 96 159
2019 Human resources 17 83 54
2019 Real property 0 100 13
2019 Information technology 9 91 104
2019 Other services to the public 6 94 139
2019 None of the above 5 95 226
2018 Client contact centre 10 90 233
2018 Federal regulators 0 100 18
2018 Compliance, inspection and enforcement 8 92 795
2018 Access to information and privacy 0 100 16
2018 Security 0 100 15
2018 Administration and operations 7 93 152
2018 Information technology 8 92 124
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Other services to the public 7 93 128
2018 None of the above 7 93 197

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 17 83 350
2022 Federal regulators 16 84 35
2022 Compliance, inspection and enforcement 21 79 645
2022 Communications or public affairs 16 84 35
2022 Access to information and privacy 18 82 25
2022 Security 21 79 40
2022 Science and technology 37 63 15
2022 Legal services 18 82 10
2022 Administration and operations 21 79 170
2022 Human resources 20 80 60
2022 Financial management 30 70 35
2022 Information management 25 75 20
2022 Information technology 23 77 90
2022 Internal audit 10 90 30
2022 Evaluation 26 74 20
2022 Data sciences 16 84 15
2022 Policy 21 79 35
2022 Project management 31 69 70
2022 Other services to the public 21 79 125
2022 None of the above 22 78 160
2020 Client contact centre 21 79 251
2020 Federal regulators 40 60 20
2020 Compliance, inspection and enforcement 26 74 618
2020 Communications or public affairs 30 70 20
2020 Science and technology 35 65 17
2020 Administration and operations 21 79 139
2020 Human resources 23 77 54
2020 Financial management 28 72 39
2020 Information management 23 77 21
2020 Information technology 20 80 96
2020 Evaluation 47 53 10
2020 Policy 24 76 37
2020 Project management 27 73 44
2020 Other services to the public 26 74 124
2020 None of the above 24 76 168
2019 Client contact centre 26 74 238
2019 Federal regulators 41 59 22
2019 Compliance, inspection and enforcement 32 68 748
2019 Access to information and privacy 26 74 20
2019 Administration and operations 29 71 159
2019 Human resources 34 66 54
2019 Financial management 22 78 32
2019 Information management 41 59 27
2019 Information technology 20 80 104
2019 Internal audit 28 72 19
2019 Data sciences 35 65 14
2019 Policy 29 71 35
2019 Project management 34 66 27
2019 Other services to the public 26 74 139
2019 None of the above 30 70 226
2018 Client contact centre 21 79 233
2018 Federal regulators 38 62 18
2018 Compliance, inspection and enforcement 28 72 795
2018 Communications or public affairs 31 69 24
2018 Access to information and privacy 30 70 16
2018 Security 33 67 15
2018 Administration and operations 30 70 152
2018 Human resources 31 69 48
2018 Financial management 38 62 43
2018 Real property 37 63 14
2018 Information management 22 78 27
2018 Information technology 27 73 124
2018 Internal audit 17 83 32
2018 Evaluation 37 63 15
2018 Policy 41 59 17
2018 Project management 23 77 45
2018 Other services to the public 28 72 128
2018 None of the above 29 71 197

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 18 82 350
2022 Federal regulators 36 64 35
2022 Compliance, inspection and enforcement 21 79 645
2022 Communications or public affairs 14 86 35
2022 Access to information and privacy 12 88 25
2022 Security 24 76 40
2022 Science and technology 27 73 15
2022 Legal services 24 76 10
2022 Administration and operations 25 75 170
2022 Human resources 22 78 60
2022 Financial management 22 78 35
2022 Information management 24 76 20
2022 Information technology 30 70 90
2022 Internal audit 14 86 30
2022 Evaluation 35 65 20
2022 Data sciences 28 72 15
2022 Policy 15 85 35
2022 Project management 21 79 70
2022 Other services to the public 26 74 125
2022 None of the above 27 73 160
2020 Client contact centre 15 85 251
2020 Compliance, inspection and enforcement 24 76 618
2020 Communications or public affairs 30 70 20
2020 Security 32 68 15
2020 Science and technology 30 70 17
2020 Administration and operations 21 79 139
2020 Human resources 18 82 54
2020 Financial management 23 77 39
2020 Information technology 29 71 96
2020 Policy 21 79 37
2020 Project management 34 66 44
2020 Other services to the public 19 81 124
2020 None of the above 19 81 168
2019 Client contact centre 20 80 238
2019 Compliance, inspection and enforcement 31 69 748
2019 Administration and operations 24 76 159
2019 Human resources 15 85 54
2019 Financial management 25 75 32
2019 Real property 37 63 13
2019 Information management 26 74 27
2019 Information technology 18 82 104
2019 Internal audit 29 71 19
2019 Policy 36 64 35
2019 Project management 24 76 27
2019 Other services to the public 29 71 139
2019 None of the above 18 82 226
2018 Client contact centre 20 80 233
2018 Federal regulators 28 72 18
2018 Compliance, inspection and enforcement 31 69 795
2018 Communications or public affairs 24 76 24
2018 Access to information and privacy 33 67 16
2018 Administration and operations 22 78 152
2018 Human resources 19 81 48
2018 Financial management 28 72 43
2018 Information management 18 82 27
2018 Information technology 19 81 124
2018 Internal audit 26 74 32
2018 Project management 24 76 45
2018 Other services to the public 19 81 128
2018 None of the above 23 77 197

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 3 97 350
2022 Federal regulators 3 97 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 15 85 15
2022 Legal services 0 100 10
2022 Administration and operations 4 96 170
2022 Human resources 4 96 60
2022 Financial management 2 98 35
2022 Information management 0 100 20
2022 Information technology 7 93 90
2022 Internal audit 3 97 30
2022 Evaluation 8 92 20
2022 Data sciences 13 87 15
2022 Policy 3 97 35
2022 Project management 3 97 70
2022 Other services to the public 3 97 125
2022 None of the above 4 96 160
2020 Client contact centre 3 97 251
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 3 97 618
2020 Access to information and privacy 0 100 16
2020 Security 0 100 15
2020 Science and technology 0 100 17
2020 Financial management 0 100 39
2020 None of the above 7 93 168
2019 Client contact centre 4 96 238
2019 Compliance, inspection and enforcement 5 95 748
2019 Access to information and privacy 0 100 20
2019 Administration and operations 4 96 159
2019 Real property 0 100 13
2019 Internal audit 0 100 19
2019 Data sciences 0 100 14
2019 Project management 0 100 27
2019 Other services to the public 6 94 139
2019 None of the above 3 97 226
2018 Client contact centre 4 96 233
2018 Compliance, inspection and enforcement 3 97 795
2018 Access to information and privacy 0 100 16
2018 Security 0 100 15
2018 Administration and operations 4 96 152
2018 Real property 0 100 14
2018 Information management 0 100 27
2018 Information technology 5 95 124
2018 Internal audit 0 100 32
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Project management 0 100 45
2018 None of the above 5 95 197

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 3 97 350
2022 Federal regulators 7 93 35
2022 Compliance, inspection and enforcement 2 98 645
2022 Communications or public affairs 0 100 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 8 92 15
2022 Legal services 10 90 10
2022 Administration and operations 3 97 170
2022 Human resources 4 96 60
2022 Financial management 0 100 35
2022 Information management 0 100 20
2022 Information technology 1 99 90
2022 Internal audit 3 97 30
2022 Evaluation 13 87 20
2022 Data sciences 18 82 15
2022 Policy 10 90 35
2022 Project management 2 98 70
2022 Other services to the public 3 97 125
2022 None of the above 4 96 160
2020 Compliance, inspection and enforcement 2 98 618
2020 Communications or public affairs 0 100 20
2020 Security 0 100 15
2020 Science and technology 0 100 17
2020 Administration and operations 0 100 139
2020 Financial management 0 100 39
2020 Information management 0 100 21
2020 Internal audit 0 100 16
2020 Policy 0 100 37
2020 Project management 0 100 44
2019 Compliance, inspection and enforcement 3 97 748
2019 Communications or public affairs 0 100 16
2019 Human resources 0 100 54
2019 Financial management 0 100 32
2019 Real property 0 100 13
2019 Materiel management 0 100 10
2019 Information management 0 100 27
2019 Information technology 0 100 104
2019 Internal audit 0 100 19
2019 Project management 0 100 27
2018 Compliance, inspection and enforcement 2 98 795
2018 Access to information and privacy 0 100 16
2018 Security 0 100 15
2018 Administration and operations 3 97 152
2018 Human resources 0 100 48
2018 Financial management 0 100 43
2018 Real property 0 100 14
2018 Information management 0 100 27
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Policy 0 100 17

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 3 97 350
2022 Federal regulators 12 88 35
2022 Compliance, inspection and enforcement 4 96 645
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 3 97 25
2022 Security 7 93 40
2022 Science and technology 8 92 15
2022 Legal services 10 90 10
2022 Administration and operations 3 97 170
2022 Human resources 6 94 60
2022 Financial management 5 95 35
2022 Information management 0 100 20
2022 Information technology 0 100 90
2022 Internal audit 10 90 30
2022 Evaluation 0 100 20
2022 Data sciences 6 94 15
2022 Policy 3 97 35
2022 Project management 4 96 70
2022 Other services to the public 4 96 125
2022 None of the above 4 96 160
2020 Client contact centre 6 94 251
2020 Compliance, inspection and enforcement 6 94 618
2020 Access to information and privacy 0 100 16
2020 Administration and operations 7 93 139
2020 Human resources 0 100 54
2020 Information technology 5 95 96
2020 Internal audit 0 100 16
2020 Other services to the public 6 94 124
2020 None of the above 7 93 168
2019 Client contact centre 6 94 238
2019 Compliance, inspection and enforcement 6 94 748
2019 Communications or public affairs 0 100 16
2019 Access to information and privacy 0 100 20
2019 Administration and operations 7 93 159
2019 Real property 0 100 13
2019 Information technology 5 95 104
2019 Internal audit 0 100 19
2019 Project management 0 100 27
2019 Other services to the public 9 91 139
2019 None of the above 3 97 226
2018 Client contact centre 4 96 233
2018 Compliance, inspection and enforcement 7 93 795
2018 Communications or public affairs 0 100 24
2018 Access to information and privacy 0 100 16
2018 Security 0 100 15
2018 Science and technology 0 100 14
2018 Administration and operations 6 94 152
2018 Financial management 18 82 43
2018 Real property 0 100 14
2018 Information technology 4 96 124
2018 Internal audit 0 100 32
2018 Policy 0 100 17
2018 Other services to the public 5 95 128
2018 None of the above 6 94 197

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 11 89 350
2022 Federal regulators 27 73 35
2022 Compliance, inspection and enforcement 10 90 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 22 78 25
2022 Security 7 93 40
2022 Science and technology 14 86 15
2022 Legal services 10 90 10
2022 Administration and operations 10 90 170
2022 Human resources 9 91 60
2022 Financial management 16 84 35
2022 Information management 9 91 20
2022 Information technology 5 95 90
2022 Internal audit 3 97 30
2022 Evaluation 0 100 20
2022 Data sciences 5 95 15
2022 Policy 12 88 35
2022 Project management 9 91 70
2022 Other services to the public 10 90 125
2022 None of the above 10 90 160
2020 Client contact centre 14 86 251
2020 Federal regulators 30 70 20
2020 Compliance, inspection and enforcement 17 83 618
2020 Communications or public affairs 24 76 20
2020 Science and technology 35 65 17
2020 Administration and operations 14 86 139
2020 Human resources 17 83 54
2020 Information management 28 72 21
2020 Information technology 8 92 96
2020 Policy 14 86 37
2020 Project management 16 84 44
2020 Other services to the public 16 84 124
2020 None of the above 15 85 168
2019 Client contact centre 10 90 238
2019 Compliance, inspection and enforcement 11 89 748
2019 Administration and operations 14 86 159
2019 Human resources 12 88 54
2019 Financial management 15 85 32
2019 Real property 0 100 13
2019 Materiel management 0 100 10
2019 Information technology 9 91 104
2019 Data sciences 0 100 14
2019 Other services to the public 13 87 139
2019 None of the above 13 87 226
2018 Client contact centre 12 88 233
2018 Compliance, inspection and enforcement 11 89 795
2018 Science and technology 0 100 14
2018 Administration and operations 10 90 152
2018 Human resources 10 90 48
2018 Financial management 16 84 43
2018 Real property 0 100 14
2018 Information technology 10 90 124
2018 Evaluation 0 100 15
2018 Project management 20 80 45
2018 Other services to the public 8 92 128
2018 None of the above 13 87 197

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 3 97 350
2022 Federal regulators 3 97 35
2022 Compliance, inspection and enforcement 5 95 645
2022 Communications or public affairs 7 93 35
2022 Access to information and privacy 4 96 25
2022 Security 4 96 40
2022 Science and technology 0 100 15
2022 Legal services 8 92 10
2022 Administration and operations 7 93 170
2022 Human resources 3 97 60
2022 Financial management 5 95 35
2022 Information management 5 95 20
2022 Information technology 2 98 90
2022 Internal audit 11 89 30
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 3 97 35
2022 Project management 1 99 70
2022 Other services to the public 6 94 125
2022 None of the above 6 94 160
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 1 99 618
2020 Communications or public affairs 0 100 20
2020 Security 0 100 15
2020 Science and technology 0 100 17
2020 Administration and operations 0 100 139
2020 Human resources 0 100 54
2020 Financial management 0 100 39
2020 Information management 0 100 21
2020 Information technology 0 100 96
2020 Internal audit 0 100 16
2020 Evaluation 0 100 10
2020 Project management 0 100 44
2019 Compliance, inspection and enforcement 1 99 748
2019 Communications or public affairs 0 100 16
2019 Access to information and privacy 0 100 20
2019 Human resources 0 100 54
2019 Real property 0 100 13
2019 Materiel management 0 100 10
2019 Information management 0 100 27
2019 Internal audit 0 100 19
2019 Data sciences 0 100 14
2019 Project management 0 100 27
2019 Other services to the public 0 100 139
2018 Compliance, inspection and enforcement 2 98 795
2018 Communications or public affairs 0 100 24
2018 Security 0 100 15
2018 Science and technology 0 100 14
2018 Human resources 0 100 48
2018 Financial management 0 100 43
2018 Real property 0 100 14
2018 Internal audit 0 100 32
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 None of the above 3 97 197

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 22 78 350
2022 Federal regulators 15 85 35
2022 Compliance, inspection and enforcement 20 80 645
2022 Communications or public affairs 19 81 35
2022 Access to information and privacy 18 82 25
2022 Security 7 93 40
2022 Science and technology 0 100 15
2022 Legal services 17 83 10
2022 Administration and operations 19 81 170
2022 Human resources 26 74 60
2022 Financial management 14 86 35
2022 Information management 9 91 20
2022 Information technology 5 95 90
2022 Internal audit 7 93 30
2022 Evaluation 32 68 20
2022 Data sciences 19 81 15
2022 Policy 27 73 35
2022 Project management 8 92 70
2022 Other services to the public 22 78 125
2022 None of the above 23 77 160
2020 Client contact centre 18 82 251
2020 Compliance, inspection and enforcement 19 81 618
2020 Security 33 67 15
2020 Administration and operations 18 82 139
2020 Human resources 27 73 54
2020 Financial management 15 85 39
2020 Information technology 15 85 96
2020 Policy 16 84 37
2020 Project management 12 88 44
2020 Other services to the public 19 81 124
2020 None of the above 14 86 168
2019 Client contact centre 18 82 238
2019 Compliance, inspection and enforcement 18 82 748
2019 Administration and operations 21 79 159
2019 Human resources 21 79 54
2019 Financial management 18 82 32
2019 Information management 18 82 27
2019 Information technology 16 84 104
2019 Policy 20 80 35
2019 Other services to the public 16 84 139
2019 None of the above 18 82 226
2018 Client contact centre 18 82 233
2018 Compliance, inspection and enforcement 17 83 795
2018 Communications or public affairs 24 76 24
2018 Science and technology 0 100 14
2018 Administration and operations 21 79 152
2018 Human resources 18 82 48
2018 Financial management 30 70 43
2018 Information management 29 71 27
2018 Information technology 16 84 124
2018 Data sciences 0 100 13
2018 Policy 29 71 17
2018 Project management 22 78 45
2018 Other services to the public 22 78 128
2018 None of the above 17 83 197

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 1 99 350
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 0 100 645
2022 Communications or public affairs 0 100 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 1 99 170
2022 Human resources 0 100 60
2022 Financial management 0 100 35
2022 Information management 0 100 20
2022 Information technology 0 100 90
2022 Internal audit 0 100 30
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 70
2022 Other services to the public 0 100 125
2022 None of the above 2 98 160
2020 Client contact centre 0 100 251
2020 Federal regulators 0 100 20
2020 Communications or public affairs 0 100 20
2020 Access to information and privacy 0 100 16
2020 Security 0 100 15
2020 Science and technology 0 100 17
2020 Human resources 0 100 54
2020 Financial management 0 100 39
2020 Information management 0 100 21
2020 Information technology 0 100 96
2020 Internal audit 0 100 16
2020 Evaluation 0 100 10
2020 Policy 0 100 37
2020 Project management 0 100 44
2020 None of the above 0 100 168
2019 Client contact centre 0 100 238
2019 Federal regulators 0 100 22
2019 Compliance, inspection and enforcement 0 100 748
2019 Communications or public affairs 0 100 16
2019 Access to information and privacy 0 100 20
2019 Administration and operations 0 100 159
2019 Human resources 0 100 54
2019 Financial management 0 100 32
2019 Real property 0 100 13
2019 Materiel management 0 100 10
2019 Information management 0 100 27
2019 Information technology 0 100 104
2019 Internal audit 0 100 19
2019 Data sciences 0 100 14
2019 Policy 0 100 35
2019 Project management 0 100 27
2019 Other services to the public 0 100 139
2018 Federal regulators 0 100 18
2018 Communications or public affairs 0 100 24
2018 Access to information and privacy 0 100 16
2018 Security 0 100 15
2018 Science and technology 0 100 14
2018 Administration and operations 0 100 152
2018 Human resources 0 100 48
2018 Real property 0 100 14
2018 Information management 0 100 27
2018 Information technology 0 100 124
2018 Internal audit 0 100 32
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Policy 0 100 17
2018 Project management 0 100 45
2018 Other services to the public 0 100 128

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 21 79 350
2022 Federal regulators 20 80 35
2022 Compliance, inspection and enforcement 20 80 645
2022 Communications or public affairs 22 78 35
2022 Access to information and privacy 36 64 25
2022 Security 31 69 40
2022 Science and technology 22 78 15
2022 Legal services 8 92 10
2022 Administration and operations 26 74 170
2022 Human resources 21 79 60
2022 Financial management 24 76 35
2022 Information management 22 78 20
2022 Information technology 26 74 90
2022 Internal audit 32 68 30
2022 Evaluation 33 67 20
2022 Data sciences 26 74 15
2022 Policy 15 85 35
2022 Project management 25 75 70
2022 Other services to the public 21 79 125
2022 None of the above 16 84 160
2020 Client contact centre 16 84 251
2020 Compliance, inspection and enforcement 15 85 618
2020 Administration and operations 19 81 139
2020 Human resources 15 85 54
2020 Financial management 20 80 39
2020 Information technology 21 79 96
2020 Project management 11 89 44
2020 Other services to the public 15 85 124
2020 None of the above 24 76 168
2019 Client contact centre 24 76 238
2019 Compliance, inspection and enforcement 13 87 748
2019 Administration and operations 17 83 159
2019 Human resources 15 85 54
2019 Financial management 16 84 32
2019 Information technology 13 87 104
2019 Internal audit 28 72 19
2019 Project management 23 77 27
2019 Other services to the public 15 85 139
2019 None of the above 20 80 226
2018 Client contact centre 15 85 233
2018 Compliance, inspection and enforcement 14 86 795
2018 Communications or public affairs 30 70 24
2018 Security 33 67 15
2018 Administration and operations 26 74 152
2018 Human resources 19 81 48
2018 Financial management 12 88 43
2018 Information technology 16 84 124
2018 Internal audit 21 79 32
2018 Project management 29 71 45
2018 Other services to the public 23 77 128
2018 None of the above 17 83 197

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 27 73 350
2022 Federal regulators 34 66 35
2022 Compliance, inspection and enforcement 26 74 645
2022 Communications or public affairs 26 74 35
2022 Access to information and privacy 32 68 25
2022 Security 28 72 40
2022 Science and technology 28 72 15
2022 Legal services 26 74 10
2022 Administration and operations 38 62 170
2022 Human resources 40 60 60
2022 Financial management 27 73 35
2022 Information management 27 73 20
2022 Information technology 21 79 95
2022 Internal audit 30 70 30
2022 Evaluation 13 87 20
2022 Data sciences 22 78 15
2022 Policy 32 68 35
2022 Project management 27 73 70
2022 Other services to the public 27 73 125
2022 None of the above 27 73 160
2020 Client contact centre 34 66 251
2020 Compliance, inspection and enforcement 28 72 619
2020 Communications or public affairs 35 65 20
2020 Access to information and privacy 50 50 16
2020 Science and technology 47 53 17
2020 Administration and operations 31 69 139
2020 Human resources 37 63 54
2020 Financial management 23 77 39
2020 Information technology 23 77 96
2020 Policy 24 76 37
2020 Project management 23 77 44
2020 Other services to the public 22 78 124
2020 None of the above 29 71 168
2019 Client contact centre 26 74 238
2019 Federal regulators 23 77 22
2019 Compliance, inspection and enforcement 26 74 743
2019 Communications or public affairs 44 56 16
2019 Access to information and privacy 39 61 19
2019 Administration and operations 27 73 158
2019 Human resources 22 78 54
2019 Financial management 23 77 31
2019 Real property 39 61 13
2019 Information management 29 71 27
2019 Information technology 31 69 104
2019 Internal audit 43 57 18
2019 Policy 29 71 35
2019 Project management 35 65 27
2019 Other services to the public 25 75 139
2019 None of the above 22 78 224
2018 Client contact centre 27 73 233
2018 Federal regulators 40 60 18
2018 Compliance, inspection and enforcement 23 77 796
2018 Communications or public affairs 41 59 24
2018 Access to information and privacy 31 69 16
2018 Science and technology 43 57 14
2018 Administration and operations 33 67 152
2018 Human resources 27 73 48
2018 Financial management 27 73 43
2018 Real property 44 56 14
2018 Information management 44 56 27
2018 Information technology 28 72 123
2018 Internal audit 21 79 32
2018 Policy 47 53 17
2018 Project management 29 71 45
2018 Other services to the public 25 75 128
2018 None of the above 22 78 200

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 9 91 350
2022 Federal regulators 3 97 35
2022 Compliance, inspection and enforcement 9 91 645
2022 Communications or public affairs 12 88 35
2022 Access to information and privacy 0 100 25
2022 Security 7 93 40
2022 Science and technology 7 93 15
2022 Legal services 8 92 10
2022 Administration and operations 12 88 170
2022 Human resources 10 90 60
2022 Financial management 11 89 35
2022 Information management 26 74 20
2022 Information technology 8 92 95
2022 Internal audit 4 96 30
2022 Evaluation 0 100 20
2022 Data sciences 16 84 15
2022 Policy 19 81 35
2022 Project management 8 92 70
2022 Other services to the public 10 90 125
2022 None of the above 11 89 160
2020 Client contact centre 15 85 251
2020 Compliance, inspection and enforcement 12 88 619
2020 Communications or public affairs 25 75 20
2020 Administration and operations 16 84 139
2020 Human resources 24 76 54
2020 Information technology 13 87 96
2020 Internal audit 0 100 16
2020 Policy 14 86 37
2020 Project management 21 79 44
2020 Other services to the public 14 86 124
2020 None of the above 15 85 168
2019 Client contact centre 12 88 238
2019 Compliance, inspection and enforcement 11 89 743
2019 Administration and operations 14 86 158
2019 Financial management 19 81 31
2019 Materiel management 0 100 10
2019 Information management 22 78 27
2019 Information technology 12 88 104
2019 Policy 15 85 35
2019 Other services to the public 12 88 139
2019 None of the above 10 90 224
2018 Client contact centre 15 85 233
2018 Federal regulators 0 100 18
2018 Compliance, inspection and enforcement 13 87 796
2018 Administration and operations 14 86 152
2018 Human resources 13 87 48
2018 Financial management 19 81 43
2018 Real property 43 57 14
2018 Materiel management 0 100 10
2018 Information management 19 81 27
2018 Information technology 11 89 123
2018 Project management 16 84 45
2018 Other services to the public 11 89 128
2018 None of the above 10 90 200

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 3 97 350
2022 Federal regulators 3 97 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 7 93 25
2022 Security 3 97 40
2022 Science and technology 15 85 15
2022 Legal services 8 92 10
2022 Administration and operations 4 96 170
2022 Human resources 3 97 60
2022 Financial management 5 95 35
2022 Information management 9 91 20
2022 Information technology 6 94 95
2022 Internal audit 6 94 30
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 6 94 35
2022 Project management 0 100 70
2022 Other services to the public 5 95 125
2022 None of the above 3 97 160
2020 Compliance, inspection and enforcement 2 98 619
2020 Access to information and privacy 0 100 16
2020 Human resources 9 91 54
2020 Financial management 0 100 39
2020 Information technology 5 95 96
2020 Evaluation 0 100 10
2020 Other services to the public 4 96 124
2020 None of the above 5 95 168
2019 Client contact centre 3 97 238
2019 Federal regulators 0 100 22
2019 Compliance, inspection and enforcement 2 98 743
2019 Access to information and privacy 0 100 19
2019 Administration and operations 4 96 158
2019 Financial management 0 100 31
2019 Materiel management 0 100 10
2019 Data sciences 0 100 14
2019 Project management 0 100 27
2018 Federal regulators 0 100 18
2018 Compliance, inspection and enforcement 3 97 796
2018 Communications or public affairs 0 100 24
2018 Access to information and privacy 0 100 16
2018 Administration and operations 4 96 152
2018 Materiel management 0 100 10
2018 Information technology 5 95 123
2018 Internal audit 0 100 32
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Policy 0 100 17

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 17 83 350
2022 Federal regulators 22 78 35
2022 Compliance, inspection and enforcement 21 79 645
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 24 76 25
2022 Security 9 91 40
2022 Science and technology 15 85 15
2022 Legal services 34 66 10
2022 Administration and operations 20 80 170
2022 Human resources 14 86 60
2022 Financial management 11 89 35
2022 Information management 19 81 20
2022 Information technology 11 89 95
2022 Internal audit 23 77 30
2022 Evaluation 14 86 20
2022 Data sciences 6 94 15
2022 Policy 21 79 35
2022 Project management 14 86 70
2022 Other services to the public 23 77 125
2022 None of the above 24 76 160
2020 Client contact centre 18 82 251
2020 Federal regulators 30 70 20
2020 Compliance, inspection and enforcement 25 75 619
2020 Communications or public affairs 30 70 20
2020 Science and technology 29 71 17
2020 Administration and operations 21 79 139
2020 Information technology 18 82 96
2020 Policy 24 76 37
2020 Other services to the public 22 78 124
2020 None of the above 21 79 168
2019 Client contact centre 18 82 238
2019 Federal regulators 27 73 22
2019 Compliance, inspection and enforcement 24 76 743
2019 Administration and operations 15 85 158
2019 Information management 26 74 27
2019 Information technology 21 79 104
2019 Policy 18 82 35
2019 Other services to the public 20 80 139
2019 None of the above 18 82 224
2018 Client contact centre 17 83 233
2018 Compliance, inspection and enforcement 22 78 796
2018 Administration and operations 20 80 152
2018 Financial management 28 72 43
2018 Information management 18 82 27
2018 Information technology 16 84 123
2018 Policy 28 72 17
2018 Project management 18 82 45
2018 Other services to the public 16 84 128
2018 None of the above 15 85 200

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 4 96 350
2022 Federal regulators 2 98 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 5 95 35
2022 Access to information and privacy 4 96 25
2022 Security 0 100 40
2022 Science and technology 7 93 15
2022 Legal services 8 92 10
2022 Administration and operations 3 97 170
2022 Human resources 0 100 60
2022 Financial management 5 95 35
2022 Information management 0 100 20
2022 Information technology 1 99 95
2022 Internal audit 0 100 30
2022 Evaluation 5 95 20
2022 Data sciences 0 100 15
2022 Policy 6 94 35
2022 Project management 0 100 70
2022 Other services to the public 2 98 125
2022 None of the above 3 97 160
2020 Client contact centre 4 96 251
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 5 95 619
2020 Administration and operations 4 96 139
2020 Information management 0 100 21
2020 Information technology 8 92 96
2020 Internal audit 0 100 16
2020 Evaluation 0 100 10
2020 Other services to the public 4 96 124
2020 None of the above 7 93 168
2019 Client contact centre 5 95 238
2019 Compliance, inspection and enforcement 4 96 743
2019 Administration and operations 5 95 158
2019 Financial management 0 100 31
2019 Materiel management 0 100 10
2019 Information technology 5 95 104
2019 Other services to the public 6 94 139
2019 None of the above 4 96 224
2018 Client contact centre 4 96 233
2018 Federal regulators 0 100 18
2018 Compliance, inspection and enforcement 4 96 796
2018 Communications or public affairs 0 100 24
2018 Security 0 100 15
2018 Real property 0 100 14
2018 Information technology 7 93 123
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Other services to the public 4 96 128

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 8 92 350
2022 Federal regulators 11 89 35
2022 Compliance, inspection and enforcement 14 86 645
2022 Communications or public affairs 14 86 35
2022 Access to information and privacy 10 90 25
2022 Security 11 89 40
2022 Science and technology 7 93 15
2022 Legal services 8 92 10
2022 Administration and operations 10 90 170
2022 Human resources 7 93 60
2022 Financial management 6 94 35
2022 Information management 5 95 20
2022 Information technology 3 97 95
2022 Internal audit 12 88 30
2022 Evaluation 5 95 20
2022 Data sciences 0 100 15
2022 Policy 6 94 35
2022 Project management 5 95 70
2022 Other services to the public 13 87 125
2022 None of the above 13 87 160
2020 Client contact centre 3 97 251
2020 Compliance, inspection and enforcement 9 91 619
2020 Administration and operations 7 93 139
2020 Internal audit 0 100 16
2020 Other services to the public 7 93 124
2020 None of the above 5 95 168
2019 Client contact centre 3 97 238
2019 Compliance, inspection and enforcement 8 92 743
2019 Access to information and privacy 0 100 19
2019 Administration and operations 8 92 158
2019 Financial management 0 100 31
2019 Real property 0 100 13
2019 Materiel management 0 100 10
2019 Data sciences 0 100 14
2019 Policy 0 100 35
2019 Other services to the public 6 94 139
2019 None of the above 4 96 224
2018 Client contact centre 3 97 233
2018 Compliance, inspection and enforcement 8 92 796
2018 Communications or public affairs 0 100 24
2018 Security 0 100 15
2018 Administration and operations 6 94 152
2018 Information management 22 78 27
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Other services to the public 5 95 128
2018 None of the above 4 96 200

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 8 92 350
2022 Federal regulators 9 91 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 4 96 25
2022 Security 2 98 40
2022 Science and technology 0 100 15
2022 Legal services 16 84 10
2022 Administration and operations 7 93 170
2022 Human resources 1 99 60
2022 Financial management 3 97 35
2022 Information management 5 95 20
2022 Information technology 4 96 95
2022 Internal audit 0 100 30
2022 Evaluation 0 100 20
2022 Data sciences 11 89 15
2022 Policy 3 97 35
2022 Project management 1 99 70
2022 Other services to the public 5 95 125
2022 None of the above 3 97 160
2020 Client contact centre 8 92 251
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 6 94 619
2020 Administration and operations 10 90 139
2020 Human resources 11 89 54
2020 Financial management 13 87 39
2020 Information technology 10 90 96
2020 Evaluation 0 100 10
2020 Other services to the public 6 94 124
2020 None of the above 6 94 168
2019 Client contact centre 13 87 238
2019 Compliance, inspection and enforcement 6 94 743
2019 Administration and operations 6 94 158
2019 Human resources 11 89 54
2019 Information management 19 81 27
2019 Information technology 7 93 104
2019 Other services to the public 9 91 139
2019 None of the above 8 92 224
2018 Client contact centre 10 90 233
2018 Compliance, inspection and enforcement 7 93 796
2018 Security 0 100 15
2018 Administration and operations 9 91 152
2018 Human resources 12 88 48
2018 Information management 0 100 27
2018 Information technology 15 85 123
2018 Project management 16 84 45
2018 Other services to the public 9 91 128
2018 None of the above 10 90 200

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 6 94 350
2022 Federal regulators 6 94 35
2022 Compliance, inspection and enforcement 7 93 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 8 92 25
2022 Security 5 95 40
2022 Science and technology 15 85 15
2022 Legal services 9 91 10
2022 Administration and operations 5 95 170
2022 Human resources 3 97 60
2022 Financial management 9 91 35
2022 Information management 6 94 20
2022 Information technology 12 88 95
2022 Internal audit 21 79 30
2022 Evaluation 5 95 20
2022 Data sciences 11 89 15
2022 Policy 8 92 35
2022 Project management 12 88 70
2022 Other services to the public 14 86 125
2022 None of the above 10 90 160
2020 Client contact centre 6 94 251
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 6 94 619
2020 Access to information and privacy 0 100 16
2020 Administration and operations 6 94 139
2020 Information technology 7 93 96
2020 Internal audit 0 100 16
2020 Project management 11 89 44
2020 Other services to the public 8 92 124
2020 None of the above 9 91 168
2019 Client contact centre 10 90 238
2019 Compliance, inspection and enforcement 5 95 743
2019 Administration and operations 5 95 158
2019 Materiel management 0 100 10
2019 Information technology 8 92 104
2019 Data sciences 0 100 14
2019 Other services to the public 9 91 139
2019 None of the above 7 93 224
2018 Client contact centre 7 93 233
2018 Compliance, inspection and enforcement 6 94 796
2018 Science and technology 0 100 14
2018 Administration and operations 9 91 152
2018 Human resources 10 90 48
2018 Financial management 11 89 43
2018 Information technology 6 94 123
2018 Evaluation 0 100 15
2018 Other services to the public 6 94 128
2018 None of the above 10 90 200

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 52 48 350
2022 Federal regulators 45 55 35
2022 Compliance, inspection and enforcement 52 48 645
2022 Communications or public affairs 54 46 35
2022 Access to information and privacy 50 50 25
2022 Security 58 42 40
2022 Science and technology 64 36 15
2022 Legal services 40 60 10
2022 Administration and operations 45 55 170
2022 Human resources 52 48 60
2022 Financial management 56 44 35
2022 Information management 43 57 20
2022 Information technology 62 38 95
2022 Internal audit 41 59 30
2022 Evaluation 73 27 20
2022 Data sciences 56 44 15
2022 Policy 51 49 35
2022 Project management 61 39 70
2022 Other services to the public 49 51 125
2022 None of the above 54 46 160
2020 Client contact centre 43 57 251
2020 Federal regulators 50 50 20
2020 Compliance, inspection and enforcement 50 50 619
2020 Communications or public affairs 30 70 20
2020 Access to information and privacy 44 56 16
2020 Security 39 61 15
2020 Science and technology 29 71 17
2020 Administration and operations 44 56 139
2020 Human resources 46 54 54
2020 Financial management 56 44 39
2020 Information management 55 45 21
2020 Information technology 51 49 96
2020 Evaluation 50 50 10
2020 Policy 54 46 37
2020 Project management 56 44 44
2020 Other services to the public 52 48 124
2020 None of the above 46 54 168
2019 Client contact centre 45 55 238
2019 Federal regulators 32 68 22
2019 Compliance, inspection and enforcement 53 47 743
2019 Communications or public affairs 38 62 16
2019 Access to information and privacy 36 64 19
2019 Administration and operations 53 47 158
2019 Human resources 54 46 54
2019 Financial management 57 43 31
2019 Information management 37 63 27
2019 Information technology 52 48 104
2019 Internal audit 31 69 18
2019 Data sciences 62 38 14
2019 Policy 62 38 35
2019 Project management 55 45 27
2019 Other services to the public 52 48 139
2019 None of the above 54 46 224
2018 Client contact centre 47 53 233
2018 Federal regulators 55 45 18
2018 Compliance, inspection and enforcement 54 46 796
2018 Communications or public affairs 46 54 24
2018 Access to information and privacy 51 49 16
2018 Security 67 33 15
2018 Science and technology 50 50 14
2018 Administration and operations 40 60 152
2018 Human resources 52 48 48
2018 Financial management 48 52 43
2018 Materiel management 50 50 10
2018 Information management 45 55 27
2018 Information technology 45 55 123
2018 Internal audit 56 44 32
2018 Evaluation 59 41 15
2018 Data sciences 39 61 13
2018 Policy 42 58 17
2018 Project management 47 53 45
2018 Other services to the public 51 49 128
2018 None of the above 54 46 200

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 9 91 320
2022 Federal regulators 6 94 30
2022 Compliance, inspection and enforcement 3 97 555
2022 Communications or public affairs 3 97 30
2022 Access to information and privacy 5 95 25
2022 Security 8 92 35
2022 Science and technology 0 100 15
2022 Legal services 12 88 10
2022 Administration and operations 8 92 150
2022 Human resources 5 95 55
2022 Financial management 6 94 35
2022 Information management 0 100 20
2022 Information technology 4 96 90
2022 Internal audit 4 96 25
2022 Evaluation 0 100 20
2022 Data sciences 5 95 15
2022 Policy 0 100 30
2022 Project management 1 99 65
2022 Other services to the public 2 98 105
2022 None of the above 4 96 140
2020 Client contact centre 7 93 243
2020 Compliance, inspection and enforcement 5 95 565
2020 Administration and operations 7 93 129
2020 Other services to the public 5 95 115
2020 None of the above 8 92 158
2019 Client contact centre 12 88 217
2019 Compliance, inspection and enforcement 7 93 661
2019 Administration and operations 5 95 139
2019 Financial management 0 100 28
2019 Other services to the public 8 92 120
2019 None of the above 4 96 202
2018 Client contact centre 6 94 225
2018 Compliance, inspection and enforcement 4 96 731
2018 Communications or public affairs 0 100 23
2018 Access to information and privacy 0 100 15
2018 Science and technology 0 100 13
2018 Administration and operations 6 94 142
2018 Real property 0 100 12
2018 Information management 0 100 21
2018 Information technology 10 90 121
2018 Project management 12 88 42
2018 Other services to the public 4 96 121
2018 None of the above 5 95 190

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 14 86 320
2022 Federal regulators 4 96 30
2022 Compliance, inspection and enforcement 10 90 555
2022 Communications or public affairs 25 75 30
2022 Access to information and privacy 12 88 25
2022 Security 3 97 35
2022 Science and technology 8 92 15
2022 Legal services 0 100 10
2022 Administration and operations 9 91 150
2022 Human resources 5 95 55
2022 Financial management 21 79 35
2022 Information management 0 100 20
2022 Information technology 18 82 90
2022 Internal audit 4 96 25
2022 Evaluation 13 87 20
2022 Data sciences 0 100 15
2022 Policy 21 79 30
2022 Project management 11 89 65
2022 Other services to the public 15 85 105
2022 None of the above 10 90 140
2020 Client contact centre 14 86 243
2020 Compliance, inspection and enforcement 11 89 565
2020 Administration and operations 13 87 129
2020 Internal audit 0 100 16
2020 Other services to the public 12 88 115
2020 None of the above 11 89 158
2019 Client contact centre 16 84 217
2019 Compliance, inspection and enforcement 14 86 661
2019 Administration and operations 14 86 139
2019 Real property 0 100 11
2019 Materiel management 0 100 10
2019 Policy 14 86 34
2019 Other services to the public 16 84 120
2019 None of the above 12 88 202
2018 Client contact centre 16 84 225
2018 Compliance, inspection and enforcement 11 89 731
2018 Communications or public affairs 35 65 23
2018 Access to information and privacy 35 65 15
2018 Administration and operations 9 91 142
2018 Human resources 23 77 44
2018 Financial management 18 82 39
2018 Information technology 11 89 121
2018 Policy 39 61 16
2018 Project management 12 88 42
2018 Other services to the public 11 89 121
2018 None of the above 11 89 190

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 5 95 320
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 3 97 555
2022 Communications or public affairs 3 97 30
2022 Access to information and privacy 4 96 25
2022 Security 3 97 35
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 6 94 150
2022 Human resources 2 98 55
2022 Financial management 3 97 35
2022 Information management 0 100 20
2022 Information technology 3 97 90
2022 Internal audit 0 100 25
2022 Evaluation 4 96 20
2022 Data sciences 5 95 15
2022 Policy 5 95 30
2022 Project management 0 100 65
2022 Other services to the public 1 99 105
2022 None of the above 1 99 140
2020 Client contact centre 3 97 243
2020 Compliance, inspection and enforcement 4 96 565
2020 None of the above 3 97 158
2019 Client contact centre 4 96 217
2019 Compliance, inspection and enforcement 3 97 661
2019 Policy 0 100 34
2019 None of the above 3 97 202
2018 Client contact centre 4 96 225
2018 Compliance, inspection and enforcement 2 98 731
2018 Access to information and privacy 0 100 15
2018 Science and technology 0 100 13
2018 Administration and operations 6 94 142
2018 Real property 0 100 12
2018 Information management 0 100 21
2018 Information technology 6 94 121
2018 Internal audit 0 100 30
2018 Project management 0 100 42
2018 None of the above 3 97 190

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 2 98 320
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 1 99 555
2022 Communications or public affairs 3 97 30
2022 Access to information and privacy 0 100 25
2022 Security 0 100 35
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 3 97 150
2022 Human resources 0 100 55
2022 Financial management 0 100 35
2022 Information management 8 92 20
2022 Information technology 0 100 90
2022 Internal audit 0 100 25
2022 Evaluation 0 100 20
2022 Data sciences 11 89 15
2022 Policy 0 100 30
2022 Project management 0 100 65
2022 Other services to the public 0 100 105
2022 None of the above 1 99 140
2020 Client contact centre 4 96 243
2020 Compliance, inspection and enforcement 2 98 565
2020 Internal audit 0 100 16
2019 Client contact centre 3 97 217
2019 Compliance, inspection and enforcement 2 98 661
2019 Financial management 0 100 28
2019 Materiel management 0 100 10
2019 Policy 0 100 34
2018 Client contact centre 2 98 225
2018 Federal regulators 0 100 17
2018 Compliance, inspection and enforcement 2 98 731
2018 Communications or public affairs 0 100 23
2018 Access to information and privacy 0 100 15
2018 Security 0 100 15
2018 Science and technology 0 100 13
2018 Real property 0 100 12
2018 Information management 0 100 21
2018 Internal audit 0 100 30
2018 Data sciences 0 100 13
2018 Policy 0 100 16

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 1 99 320
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 4 96 555
2022 Communications or public affairs 0 100 30
2022 Access to information and privacy 0 100 25
2022 Security 0 100 35
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 4 96 150
2022 Human resources 1 99 55
2022 Financial management 0 100 35
2022 Information management 0 100 20
2022 Information technology 2 98 90
2022 Internal audit 8 92 25
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 3 97 30
2022 Project management 0 100 65
2022 Other services to the public 0 100 105
2022 None of the above 2 98 140
2020 Client contact centre 4 96 243
2020 Compliance, inspection and enforcement 3 97 565
2020 Internal audit 0 100 16
2020 None of the above 3 97 158
2019 Client contact centre 4 96 217
2019 Compliance, inspection and enforcement 3 97 661
2019 Access to information and privacy 0 100 16
2019 Financial management 0 100 28
2019 Materiel management 0 100 10
2019 Data sciences 0 100 14
2019 Policy 0 100 34
2019 Other services to the public 7 93 120
2018 Client contact centre 3 97 225
2018 Federal regulators 0 100 17
2018 Compliance, inspection and enforcement 2 98 731
2018 Communications or public affairs 0 100 23
2018 Access to information and privacy 0 100 15
2018 Security 0 100 15
2018 Administration and operations 4 96 142
2018 Real property 0 100 12
2018 Information management 0 100 21
2018 Evaluation 0 100 15
2018 None of the above 5 95 190

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 3 97 320
2022 Federal regulators 3 97 30
2022 Compliance, inspection and enforcement 5 95 555
2022 Communications or public affairs 0 100 30
2022 Access to information and privacy 0 100 25
2022 Security 0 100 35
2022 Science and technology 7 93 15
2022 Legal services 0 100 10
2022 Administration and operations 3 97 150
2022 Human resources 10 90 55
2022 Financial management 6 94 35
2022 Information management 0 100 20
2022 Information technology 5 95 90
2022 Internal audit 0 100 25
2022 Evaluation 4 96 20
2022 Data sciences 0 100 15
2022 Policy 0 100 30
2022 Project management 3 97 65
2022 Other services to the public 5 95 105
2022 None of the above 3 97 140
2020 Client contact centre 5 95 243
2020 Compliance, inspection and enforcement 5 95 565
2020 Administration and operations 4 96 129
2020 Internal audit 0 100 16
2020 None of the above 5 95 158
2019 Client contact centre 3 97 217
2019 Compliance, inspection and enforcement 2 98 661
2019 Access to information and privacy 0 100 16
2019 Administration and operations 5 95 139
2019 Financial management 0 100 28
2019 Materiel management 0 100 10
2019 Other services to the public 6 94 120
2019 None of the above 2 98 202
2018 Client contact centre 2 98 225
2018 Federal regulators 0 100 17
2018 Compliance, inspection and enforcement 4 96 731
2018 Security 0 100 15
2018 Science and technology 0 100 13
2018 Administration and operations 5 95 142
2018 Financial management 0 100 39
2018 Real property 0 100 12
2018 Information management 0 100 21
2018 Evaluation 0 100 15
2018 Policy 0 100 16
2018 Other services to the public 5 95 121
2018 None of the above 4 96 190

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 4 96 320
2022 Federal regulators 3 97 30
2022 Compliance, inspection and enforcement 9 91 555
2022 Communications or public affairs 13 87 30
2022 Access to information and privacy 4 96 25
2022 Security 14 86 35
2022 Science and technology 8 92 15
2022 Legal services 9 91 10
2022 Administration and operations 8 92 150
2022 Human resources 12 88 55
2022 Financial management 12 88 35
2022 Information management 18 82 20
2022 Information technology 9 91 90
2022 Internal audit 9 91 25
2022 Evaluation 23 77 20
2022 Data sciences 16 84 15
2022 Policy 12 88 30
2022 Project management 15 85 65
2022 Other services to the public 8 92 105
2022 None of the above 7 93 140
2020 Compliance, inspection and enforcement 6 94 565
2020 Administration and operations 10 90 129
2020 Other services to the public 5 95 115
2020 None of the above 6 94 158
2019 Client contact centre 5 95 217
2019 Compliance, inspection and enforcement 5 95 661
2019 Administration and operations 6 94 139
2019 Materiel management 0 100 10
2019 Other services to the public 8 92 120
2019 None of the above 7 93 202
2018 Client contact centre 4 96 225
2018 Federal regulators 0 100 17
2018 Compliance, inspection and enforcement 5 95 731
2018 Science and technology 0 100 13
2018 Administration and operations 8 92 142
2018 Real property 0 100 12
2018 Information technology 8 92 121
2018 Project management 14 86 42
2018 Other services to the public 5 95 121
2018 None of the above 8 92 190

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 15 85 320
2022 Federal regulators 9 91 30
2022 Compliance, inspection and enforcement 12 88 555
2022 Communications or public affairs 9 91 30
2022 Access to information and privacy 17 83 25
2022 Security 9 91 35
2022 Science and technology 8 92 15
2022 Legal services 10 90 10
2022 Administration and operations 14 86 150
2022 Human resources 12 88 55
2022 Financial management 6 94 35
2022 Information management 4 96 20
2022 Information technology 16 84 90
2022 Internal audit 8 92 25
2022 Evaluation 37 63 20
2022 Data sciences 5 95 15
2022 Policy 16 84 30
2022 Project management 11 89 65
2022 Other services to the public 15 85 105
2022 None of the above 10 90 140
2020 Client contact centre 10 90 243
2020 Compliance, inspection and enforcement 10 90 565
2020 Administration and operations 12 88 129
2020 Other services to the public 13 87 115
2020 None of the above 13 87 158
2019 Client contact centre 10 90 217
2019 Compliance, inspection and enforcement 9 91 661
2019 Access to information and privacy 0 100 16
2019 Administration and operations 8 92 139
2019 Materiel management 0 100 10
2019 Other services to the public 7 93 120
2019 None of the above 5 95 202
2018 Client contact centre 10 90 225
2018 Compliance, inspection and enforcement 9 91 731
2018 Communications or public affairs 21 79 23
2018 Administration and operations 10 90 142
2018 Real property 0 100 12
2018 Information management 0 100 21
2018 Information technology 13 87 121
2018 Project management 14 86 42
2018 Other services to the public 8 92 121
2018 None of the above 8 92 190

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 10 90 320
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 13 87 555
2022 Communications or public affairs 12 88 30
2022 Access to information and privacy 4 96 25
2022 Security 9 91 35
2022 Science and technology 8 92 15
2022 Legal services 0 100 10
2022 Administration and operations 10 90 150
2022 Human resources 4 96 55
2022 Financial management 8 92 35
2022 Information management 9 91 20
2022 Information technology 12 88 90
2022 Internal audit 0 100 25
2022 Evaluation 19 81 20
2022 Data sciences 5 95 15
2022 Policy 16 84 30
2022 Project management 12 88 65
2022 Other services to the public 8 92 105
2022 None of the above 6 94 140
2020 Client contact centre 10 90 243
2020 Compliance, inspection and enforcement 13 87 565
2020 Administration and operations 9 91 129
2020 Internal audit 0 100 16
2020 Other services to the public 11 89 115
2020 None of the above 17 83 158
2019 Client contact centre 7 93 217
2019 Compliance, inspection and enforcement 9 91 661
2019 Access to information and privacy 0 100 16
2019 Administration and operations 9 91 139
2019 Materiel management 0 100 10
2019 Policy 15 85 34
2019 Other services to the public 8 92 120
2019 None of the above 9 91 202
2018 Client contact centre 9 91 225
2018 Compliance, inspection and enforcement 10 90 731
2018 Administration and operations 11 89 142
2018 Human resources 11 89 44
2018 Financial management 13 87 39
2018 Information management 0 100 21
2018 Information technology 13 87 121
2018 Policy 0 100 16
2018 Project management 17 83 42
2018 Other services to the public 11 89 121
2018 None of the above 8 92 190

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 16 84 320
2022 Federal regulators 20 80 30
2022 Compliance, inspection and enforcement 21 79 555
2022 Communications or public affairs 29 71 30
2022 Access to information and privacy 16 84 25
2022 Security 8 92 35
2022 Science and technology 15 85 15
2022 Legal services 29 71 10
2022 Administration and operations 22 78 150
2022 Human resources 24 76 55
2022 Financial management 12 88 35
2022 Information management 4 96 20
2022 Information technology 24 76 90
2022 Internal audit 20 80 25
2022 Evaluation 26 74 20
2022 Data sciences 11 89 15
2022 Policy 29 71 30
2022 Project management 20 80 65
2022 Other services to the public 15 85 105
2022 None of the above 16 84 140
2020 Client contact centre 20 80 243
2020 Compliance, inspection and enforcement 30 70 565
2020 Administration and operations 30 70 129
2020 Other services to the public 25 75 115
2020 None of the above 23 77 158
2019 Client contact centre 18 82 217
2019 Compliance, inspection and enforcement 27 73 661
2019 Administration and operations 28 72 139
2019 Financial management 17 83 28
2019 Real property 55 45 11
2019 Data sciences 34 66 14
2019 Policy 36 64 34
2019 Other services to the public 22 78 120
2019 None of the above 14 86 202
2018 Client contact centre 18 82 225
2018 Compliance, inspection and enforcement 23 77 731
2018 Communications or public affairs 33 67 23
2018 Access to information and privacy 32 68 15
2018 Administration and operations 30 70 142
2018 Human resources 23 77 44
2018 Financial management 34 66 39
2018 Information management 29 71 21
2018 Information technology 25 75 121
2018 Internal audit 24 76 30
2018 Policy 45 55 16
2018 Project management 21 79 42
2018 Other services to the public 17 83 121
2018 None of the above 14 86 190

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 5 95 320
2022 Federal regulators 3 97 30
2022 Compliance, inspection and enforcement 8 92 555
2022 Communications or public affairs 7 93 30
2022 Access to information and privacy 8 92 25
2022 Security 5 95 35
2022 Science and technology 0 100 15
2022 Legal services 10 90 10
2022 Administration and operations 13 87 150
2022 Human resources 12 88 55
2022 Financial management 3 97 35
2022 Information management 10 90 20
2022 Information technology 7 93 90
2022 Internal audit 18 82 25
2022 Evaluation 9 91 20
2022 Data sciences 6 94 15
2022 Policy 3 97 30
2022 Project management 3 97 65
2022 Other services to the public 11 89 105
2022 None of the above 8 92 140
2020 Client contact centre 7 93 243
2020 Compliance, inspection and enforcement 10 90 565
2020 Administration and operations 8 92 129
2020 Other services to the public 6 94 115
2020 None of the above 8 92 158
2019 Client contact centre 7 93 217
2019 Compliance, inspection and enforcement 9 91 661
2019 Administration and operations 7 93 139
2019 Policy 15 85 34
2019 Other services to the public 5 95 120
2019 None of the above 6 94 202
2018 Client contact centre 6 94 225
2018 Compliance, inspection and enforcement 8 92 731
2018 Access to information and privacy 32 68 15
2018 Administration and operations 8 92 142
2018 Financial management 14 86 39
2018 Information technology 10 90 121
2018 Project management 12 88 42
2018 Other services to the public 8 92 121
2018 None of the above 8 92 190

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 33 67 320
2022 Federal regulators 37 63 30
2022 Compliance, inspection and enforcement 43 57 555
2022 Communications or public affairs 47 53 30
2022 Access to information and privacy 29 71 25
2022 Security 28 72 35
2022 Science and technology 62 38 15
2022 Legal services 39 61 10
2022 Administration and operations 42 58 150
2022 Human resources 43 57 55
2022 Financial management 29 71 35
2022 Information management 28 72 20
2022 Information technology 42 58 90
2022 Internal audit 38 62 25
2022 Evaluation 48 52 20
2022 Data sciences 22 78 15
2022 Policy 47 53 30
2022 Project management 40 60 65
2022 Other services to the public 34 66 105
2022 None of the above 42 58 140
2020 Client contact centre 39 61 243
2020 Compliance, inspection and enforcement 49 51 565
2020 Administration and operations 41 59 129
2020 Internal audit 37 63 16
2020 Other services to the public 40 60 115
2020 None of the above 44 56 158
2019 Client contact centre 31 69 217
2019 Compliance, inspection and enforcement 48 52 661
2019 Access to information and privacy 48 52 16
2019 Administration and operations 44 56 139
2019 Financial management 57 43 28
2019 Real property 47 53 11
2019 Data sciences 45 55 14
2019 Policy 51 49 34
2019 Other services to the public 39 61 120
2019 None of the above 36 64 202
2018 Client contact centre 36 64 225
2018 Federal regulators 42 58 17
2018 Compliance, inspection and enforcement 45 55 731
2018 Communications or public affairs 33 67 23
2018 Access to information and privacy 65 35 15
2018 Security 34 66 15
2018 Science and technology 38 62 13
2018 Administration and operations 48 52 142
2018 Human resources 28 72 44
2018 Financial management 47 53 39
2018 Real property 41 59 12
2018 Information management 38 62 21
2018 Information technology 41 59 121
2018 Internal audit 24 76 30
2018 Data sciences 49 51 13
2018 Policy 56 44 16
2018 Project management 41 59 42
2018 Other services to the public 37 63 121
2018 None of the above 38 62 190

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 1 99 320
2022 Federal regulators 6 94 30
2022 Compliance, inspection and enforcement 1 99 555
2022 Communications or public affairs 0 100 30
2022 Access to information and privacy 0 100 25
2022 Security 0 100 35
2022 Science and technology 0 100 15
2022 Legal services 10 90 10
2022 Administration and operations 2 98 150
2022 Human resources 2 98 55
2022 Financial management 0 100 35
2022 Information management 0 100 20
2022 Information technology 0 100 90
2022 Internal audit 0 100 25
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 3 97 30
2022 Project management 0 100 65
2022 Other services to the public 2 98 105
2022 None of the above 0 100 140
2020 Client contact centre 3 97 243
2020 Compliance, inspection and enforcement 2 98 565
2019 Compliance, inspection and enforcement 2 98 661
2019 Real property 0 100 11
2019 Materiel management 0 100 10
2019 Data sciences 0 100 14
2018 Federal regulators 0 100 17
2018 Compliance, inspection and enforcement 2 98 731
2018 Communications or public affairs 0 100 23
2018 Access to information and privacy 0 100 15
2018 Security 0 100 15
2018 Human resources 0 100 44
2018 Real property 0 100 12
2018 Information management 0 100 21
2018 Internal audit 0 100 30
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Project management 0 100 42
2018 Other services to the public 6 94 121

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 49 51 320
2022 Federal regulators 70 30 30
2022 Compliance, inspection and enforcement 62 38 555
2022 Communications or public affairs 56 44 30
2022 Access to information and privacy 58 42 25
2022 Security 62 38 35
2022 Science and technology 55 45 15
2022 Legal services 39 61 10
2022 Administration and operations 63 37 150
2022 Human resources 57 43 55
2022 Financial management 62 38 35
2022 Information management 52 48 20
2022 Information technology 57 43 90
2022 Internal audit 46 54 25
2022 Evaluation 54 46 20
2022 Data sciences 66 34 15
2022 Policy 63 37 30
2022 Project management 64 36 65
2022 Other services to the public 61 39 105
2022 None of the above 62 38 140
2020 Client contact centre 53 47 243
2020 Compliance, inspection and enforcement 63 37 565
2020 Administration and operations 62 38 129
2020 Internal audit 50 50 16
2020 Other services to the public 65 35 115
2020 None of the above 54 46 158
2019 Client contact centre 50 50 217
2019 Compliance, inspection and enforcement 65 35 661
2019 Access to information and privacy 42 58 16
2019 Administration and operations 61 39 139
2019 Financial management 64 36 28
2019 Data sciences 62 38 14
2019 Policy 65 35 34
2019 Other services to the public 55 45 120
2019 None of the above 61 39 202
2018 Client contact centre 54 46 225
2018 Federal regulators 64 36 17
2018 Compliance, inspection and enforcement 67 33 731
2018 Security 60 40 15
2018 Administration and operations 60 40 142
2018 Human resources 55 45 44
2018 Financial management 62 38 39
2018 Information technology 64 36 121
2018 Internal audit 60 40 30
2018 Evaluation 51 49 15
2018 Policy 56 44 16
2018 Project management 57 43 42
2018 Other services to the public 62 38 121
2018 None of the above 58 42 190

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 1 99 320
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 2 98 555
2022 Communications or public affairs 0 100 30
2022 Access to information and privacy 0 100 25
2022 Security 0 100 35
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 1 99 150
2022 Human resources 3 97 55
2022 Financial management 0 100 35
2022 Information management 0 100 20
2022 Information technology 1 99 90
2022 Internal audit 0 100 25
2022 Evaluation 4 96 20
2022 Data sciences 6 94 15
2022 Policy 0 100 30
2022 Project management 3 97 65
2022 Other services to the public 2 98 105
2022 None of the above 0 100 140

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 21 79 320
2022 Federal regulators 13 87 30
2022 Compliance, inspection and enforcement 15 85 555
2022 Communications or public affairs 14 86 30
2022 Access to information and privacy 9 91 25
2022 Security 21 79 35
2022 Science and technology 8 92 15
2022 Legal services 21 79 10
2022 Administration and operations 14 86 150
2022 Human resources 13 87 55
2022 Financial management 21 79 35
2022 Information management 29 71 20
2022 Information technology 22 78 90
2022 Internal audit 31 69 25
2022 Evaluation 26 74 20
2022 Data sciences 19 81 15
2022 Policy 13 87 30
2022 Project management 15 85 65
2022 Other services to the public 20 80 105
2022 None of the above 16 84 140
2020 Client contact centre 14 86 243
2020 Compliance, inspection and enforcement 12 88 565
2020 Administration and operations 8 92 129
2020 Internal audit 31 69 16
2020 Other services to the public 12 88 115
2020 None of the above 13 87 158
2019 Client contact centre 18 82 217
2019 Compliance, inspection and enforcement 10 90 661
2019 Administration and operations 14 86 139
2019 Materiel management 0 100 10
2019 Other services to the public 12 88 120
2019 None of the above 10 90 202
2018 Client contact centre 17 83 225
2018 Compliance, inspection and enforcement 12 88 731
2018 Science and technology 0 100 13
2018 Administration and operations 14 86 142
2018 Financial management 18 82 39
2018 Information technology 11 89 121
2018 Internal audit 16 84 30
2018 Evaluation 0 100 15
2018 Data sciences 0 100 13
2018 Project management 12 88 42
2018 Other services to the public 16 84 121
2018 None of the above 11 89 190

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 34 16 11 2 1 27 8 78 5 6970
2022 Health care practitioners 29 19 8 2 8 26 8 73 15 40
2022 Federal regulators 26 22 13 4 3 27 6 70 11 310
2022 Compliance, inspection and enforcement 22 16 15 3 3 33 7 64 11 9690
2022 Communications or public affairs 18 15 15 3 2 37 10 62 10 475
2022 Access to information and privacy 31 18 12 2 1 27 8 76 5 570
2022 Security 27 17 13 2 3 29 10 71 9 500
2022 Science and technology 28 16 13 2 3 27 10 70 9 190
2022 Library services 36 8 13 3 2 33 5 72 8 35
2022 Legal services 21 22 14 4 3 30 6 67 11 165
2022 Administration and operations 26 18 15 3 2 29 7 68 9 2665
2022 Human resources 24 20 14 3 2 29 8 70 8 1395
2022 Financial management 25 16 15 2 2 29 11 70 6 625
2022 Procurement 35 13 10 2 3 29 8 77 8 85
2022 Real property 24 19 14 3 2 31 7 69 8 175
2022 Materiel management 34 21 19 0 6 20 0 69 8 75
2022 Information management 24 16 16 4 4 27 7 63 12 320
2022 Information technology 29 16 11 1 2 32 8 76 5 2710
2022 Internal audit 26 22 11 2 2 27 10 77 6 570
2022 Evaluation 28 15 14 3 3 30 6 69 9 270
2022 Data sciences 23 16 11 4 1 36 9 72 8 300
2022 Policy 19 14 15 4 3 34 10 60 13 370
2022 Project management 20 19 15 3 3 32 7 65 10 1060
2022 Other services to the public 28 16 13 2 2 30 8 73 6 2480
2022 None of the above 24 14 15 3 3 33 9 65 9 3300
2020 Client contact centre 32 17 14 2 2 26 7 73 6 4650
2020 Health care practitioners 21 24 17 0 6 22 11 67 8 37
2020 Federal regulators 30 16 13 5 3 27 6 69 11 213
2020 Compliance, inspection and enforcement 23 19 17 4 3 28 5 64 10 9256
2020 Communications or public affairs 24 15 15 1 3 33 9 67 7 394
2020 Access to information and privacy 36 16 14 3 1 21 9 74 6 400
2020 Security 27 17 17 2 1 27 8 68 6 262
2020 Science and technology 25 18 16 5 2 28 6 64 11 197
2020 Library services 15 12 15 12 0 32 15 50 22 27
2020 Legal services 22 20 18 2 3 30 5 64 8 135
2020 Administration and operations 31 19 15 3 2 25 5 71 8 2400
2020 Human resources 27 22 14 4 2 25 6 70 9 1166
2020 Financial management 29 19 15 3 2 24 8 71 7 609
2020 Procurement 22 20 9 0 0 39 10 83 0 80
2020 Real property 34 17 14 5 2 22 6 71 9 154
2020 Materiel management 34 32 20 3 0 8 3 74 4 86
2020 Information management 30 14 16 4 3 26 7 66 9 284
2020 Information technology 34 18 13 2 2 25 6 76 5 2412
2020 Internal audit 26 20 17 2 1 28 5 68 5 343
2020 Evaluation 29 16 17 3 3 28 4 67 9 150
2020 Data sciences 25 20 10 3 2 32 8 76 8 199
2020 Policy 26 17 14 3 4 32 4 67 11 415
2020 Project management 24 19 17 3 3 29 6 67 8 694
2020 Other services to the public 32 17 15 2 2 25 6 72 6 2478
2020 None of the above 27 18 18 3 3 26 6 65 9 3149
2019 Client contact centre 28 17 17 3 3 25 7 66 8 3766
2019 Health care practitioners 26 20 19 5 3 19 9 63 12 32
2019 Federal regulators 27 18 19 4 6 21 6 61 13 225
2019 Compliance, inspection and enforcement 23 17 19 5 5 26 5 58 14 8726
2019 Communications or public affairs 18 15 19 4 2 32 9 58 10 366
2019 Access to information and privacy 35 19 16 2 2 21 5 73 5 369
2019 Security 31 14 17 2 3 26 7 68 7 224
2019 Science and technology 23 17 14 2 4 32 9 66 10 181
2019 Library services 26 9 21 0 3 20 22 59 6 33
2019 Legal services 31 15 16 3 5 23 7 65 12 138
2019 Administration and operations 28 19 19 4 4 22 5 64 10 2479
2019 Human resources 26 21 16 5 3 24 6 67 11 1033
2019 Financial management 24 23 16 5 3 22 7 66 11 688
2019 Procurement 26 22 15 4 1 22 9 70 9 66
2019 Real property 23 21 17 4 5 24 6 64 12 160
2019 Materiel management 32 14 24 4 4 15 8 60 9 131
2019 Information management 26 17 20 3 3 22 8 62 10 316
2019 Information technology 32 16 15 3 2 25 8 71 7 2422
2019 Internal audit 26 15 19 3 3 27 7 62 9 384
2019 Evaluation 22 24 20 3 1 25 6 66 5 188
2019 Data sciences 26 11 15 2 3 34 10 66 7 234
2019 Policy 19 15 22 5 3 30 6 54 12 376
2019 Project management 22 15 24 3 3 25 8 56 9 599
2019 Other services to the public 28 17 17 4 3 24 7 65 10 2147
2019 None of the above 25 16 21 4 3 24 7 60 10 3405
2018 Client contact centre 27 21 20 3 2 22 5 65 7 3430
2018 Health care practitioners 28 19 19 7 0 25 3 64 10 41
2018 Federal regulators 23 24 22 3 4 21 4 62 9 247
2018 Compliance, inspection and enforcement 19 19 24 4 4 25 4 54 12 8751
2018 Communications or public affairs 18 15 21 3 3 33 7 55 10 350
2018 Access to information and privacy 32 23 18 2 2 18 5 71 5 326
2018 Security 26 22 21 2 1 20 8 66 4 225
2018 Science and technology 16 18 22 2 3 32 7 56 7 171
2018 Library services 22 22 19 0 11 19 7 60 14 27
2018 Legal services 22 16 33 3 2 22 2 49 7 115
2018 Administration and operations 26 21 21 3 3 22 4 64 8 2413
2018 Human resources 26 24 19 3 2 23 5 68 7 1011
2018 Financial management 25 20 21 4 4 22 5 62 10 688
2018 Procurement 21 19 27 3 3 23 4 55 7 74
2018 Real property 26 24 20 3 5 18 5 65 9 146
2018 Materiel management 30 26 25 2 4 10 3 64 7 139
2018 Information management 21 19 23 3 5 22 7 57 10 302
2018 Information technology 24 20 20 3 2 25 6 64 7 2436
2018 Internal audit 23 21 24 2 4 21 6 60 7 384
2018 Evaluation 30 20 19 3 2 20 6 68 6 190
2018 Data sciences 21 14 15 5 4 33 8 60 15 167
2018 Policy 18 19 23 4 3 28 5 55 11 350
2018 Project management 20 21 21 4 4 25 5 58 12 538
2018 Other services to the public 26 18 22 4 3 23 4 61 9 1784
2018 None of the above 23 19 25 3 3 24 5 58 8 3114

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 27 8 2 1 7 2 88 3 6960
2022 Health care practitioners 45 30 8 2 4 11 0 84 7 40
2022 Federal regulators 41 31 11 4 3 9 1 80 8 305
2022 Compliance, inspection and enforcement 41 30 12 4 3 9 1 79 7 9690
2022 Communications or public affairs 33 36 13 3 3 10 2 79 7 475
2022 Access to information and privacy 51 27 9 2 1 8 2 87 3 570
2022 Security 44 29 10 2 3 9 2 82 6 500
2022 Science and technology 41 27 14 3 3 8 4 77 7 190
2022 Library services 48 21 12 9 0 8 2 77 10 35
2022 Legal services 38 30 11 4 4 13 1 79 9 165
2022 Administration and operations 43 32 11 3 2 8 1 82 6 2670
2022 Human resources 43 34 11 3 1 8 1 84 4 1395
2022 Financial management 45 29 11 2 2 8 2 82 5 625
2022 Procurement 50 22 9 4 3 9 3 82 8 85
2022 Real property 38 30 13 3 3 12 1 79 6 175
2022 Materiel management 44 30 10 1 6 7 1 81 8 75
2022 Information management 41 29 13 4 3 7 2 78 8 320
2022 Information technology 48 28 9 2 1 10 2 86 4 2710
2022 Internal audit 43 34 8 3 1 8 3 86 5 575
2022 Evaluation 50 22 13 3 2 8 1 80 6 275
2022 Data sciences 41 29 12 2 1 13 2 82 3 300
2022 Policy 36 32 12 4 3 11 2 78 8 370
2022 Project management 38 32 13 2 4 10 1 78 7 1060
2022 Other services to the public 48 29 10 2 2 8 2 85 4 2485
2022 None of the above 41 27 12 3 2 12 3 79 6 3300
2020 Client contact centre 52 28 9 2 2 7 1 86 4 4649
2020 Health care practitioners 40 30 11 8 0 8 3 78 9 37
2020 Federal regulators 45 27 13 4 2 8 0 78 7 212
2020 Compliance, inspection and enforcement 41 32 14 3 3 6 1 79 7 9259
2020 Communications or public affairs 41 29 13 3 2 10 1 79 5 396
2020 Access to information and privacy 53 23 11 3 1 7 3 83 4 399
2020 Security 48 31 10 1 1 8 0 86 3 261
2020 Science and technology 41 36 11 4 2 4 1 82 6 196
2020 Library services 55 38 3 3 0 0 0 93 3 27
2020 Legal services 39 32 12 1 2 14 0 83 3 136
2020 Administration and operations 49 29 12 3 2 5 0 82 5 2402
2020 Human resources 47 32 10 3 1 5 1 85 5 1165
2020 Financial management 47 29 12 3 2 7 1 82 5 611
2020 Procurement 46 28 11 1 0 12 1 86 1 81
2020 Real property 54 24 12 3 1 5 1 83 4 154
2020 Materiel management 40 38 14 4 1 0 2 80 6 86
2020 Information management 47 26 13 2 4 6 2 79 6 285
2020 Information technology 53 26 10 2 2 7 1 86 3 2419
2020 Internal audit 41 32 13 3 2 8 1 80 6 341
2020 Evaluation 43 29 16 4 1 7 0 77 5 149
2020 Data sciences 45 31 8 3 2 11 1 85 5 199
2020 Policy 41 31 13 4 4 6 0 78 8 418
2020 Project management 41 32 15 3 2 5 1 79 6 696
2020 Other services to the public 51 27 11 2 2 6 1 84 4 2484
2020 None of the above 43 29 14 3 3 8 1 79 6 3150
2019 Client contact centre 48 27 12 2 2 7 1 82 5 3756
2019 Health care practitioners 42 39 13 0 0 3 3 86 0 31
2019 Federal regulators 43 28 16 3 5 4 1 75 8 225
2019 Compliance, inspection and enforcement 40 29 15 4 4 7 1 75 9 8735
2019 Communications or public affairs 35 31 18 2 2 11 1 74 5 366
2019 Access to information and privacy 55 24 11 2 2 6 0 84 4 369
2019 Security 55 24 11 1 2 6 0 84 4 224
2019 Science and technology 40 29 16 3 4 8 2 75 7 179
2019 Library services 56 26 6 6 3 0 3 84 9 33
2019 Legal services 46 27 11 1 4 9 1 82 6 139
2019 Administration and operations 46 29 13 3 3 6 1 80 6 2479
2019 Human resources 47 32 11 3 2 6 0 83 5 1033
2019 Financial management 43 30 13 4 2 8 1 79 6 687
2019 Procurement 54 27 6 3 2 7 2 88 5 65
2019 Real property 45 24 14 5 3 10 0 76 9 160
2019 Materiel management 47 23 15 3 6 6 1 75 9 130
2019 Information management 43 28 14 4 2 5 3 78 7 320
2019 Information technology 50 26 12 2 1 7 1 83 4 2421
2019 Internal audit 43 29 14 4 2 8 1 79 6 381
2019 Evaluation 47 29 14 4 1 6 0 80 5 189
2019 Data sciences 45 26 11 0 3 14 0 83 4 235
2019 Policy 39 30 16 4 2 8 1 76 7 377
2019 Project management 41 26 19 3 2 8 0 73 6 598
2019 Other services to the public 48 27 12 3 2 7 1 81 6 2139
2019 None of the above 41 28 16 3 2 8 1 76 6 3410
2018 Client contact centre 40 34 14 3 2 6 1 79 6 3429
2018 Health care practitioners 38 38 10 5 0 9 0 84 5 41
2018 Federal regulators 35 35 15 4 4 6 1 75 9 248
2018 Compliance, inspection and enforcement 34 32 18 5 4 7 1 71 9 8761
2018 Communications or public affairs 35 30 18 3 2 10 1 74 6 352
2018 Access to information and privacy 45 31 13 1 2 7 1 82 4 325
2018 Security 44 33 15 2 1 5 1 82 3 224
2018 Science and technology 33 35 16 3 3 10 0 75 7 171
2018 Library services 36 39 11 3 10 0 0 75 14 28
2018 Legal services 33 31 21 2 2 10 1 71 5 115
2018 Administration and operations 42 30 15 3 3 6 1 78 6 2410
2018 Human resources 42 34 13 2 2 6 0 82 4 1015
2018 Financial management 41 30 17 3 4 6 0 75 7 691
2018 Procurement 43 27 14 3 1 11 1 80 5 74
2018 Real property 41 31 15 6 2 5 1 76 8 146
2018 Materiel management 42 34 14 3 3 4 1 79 6 140
2018 Information management 38 26 17 5 4 8 2 71 10 300
2018 Information technology 40 32 15 3 2 7 1 79 5 2432
2018 Internal audit 36 32 17 4 3 6 2 74 7 383
2018 Evaluation 41 30 15 2 4 5 2 77 6 192
2018 Data sciences 37 30 13 5 4 10 1 75 10 167
2018 Policy 34 34 17 5 2 6 2 74 8 348
2018 Project management 37 31 16 4 4 8 1 74 8 539
2018 Other services to the public 41 29 15 4 3 8 1 76 7 1782
2018 None of the above 36 30 19 3 3 9 1 73 6 3117

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 13 87 6955
2022 Health care practitioners 16 84 40
2022 Federal regulators 14 86 305
2022 Compliance, inspection and enforcement 13 87 9690
2022 Communications or public affairs 13 87 475
2022 Access to information and privacy 10 90 570
2022 Security 14 86 500
2022 Science and technology 15 85 190
2022 Library services 11 89 35
2022 Legal services 12 88 165
2022 Administration and operations 12 88 2665
2022 Human resources 14 86 1395
2022 Financial management 10 90 625
2022 Procurement 10 90 85
2022 Real property 10 90 175
2022 Materiel management 16 84 75
2022 Information management 10 90 320
2022 Information technology 8 92 2715
2022 Internal audit 9 91 575
2022 Evaluation 12 88 270
2022 Data sciences 11 89 300
2022 Policy 14 86 370
2022 Project management 11 89 1060
2022 Other services to the public 11 89 2480
2022 None of the above 11 89 3295
2020 Client contact centre 15 85 4618
2020 Health care practitioners 17 83 37
2020 Federal regulators 17 83 211
2020 Compliance, inspection and enforcement 15 85 9244
2020 Communications or public affairs 11 89 395
2020 Access to information and privacy 16 84 396
2020 Security 13 87 261
2020 Science and technology 18 82 194
2020 Library services 16 84 26
2020 Legal services 13 87 133
2020 Administration and operations 13 87 2397
2020 Human resources 17 83 1165
2020 Financial management 10 90 610
2020 Procurement 8 92 81
2020 Real property 11 89 154
2020 Materiel management 7 93 86
2020 Information management 14 86 282
2020 Information technology 13 87 2409
2020 Internal audit 12 88 341
2020 Evaluation 15 85 149
2020 Data sciences 11 89 198
2020 Policy 14 86 418
2020 Project management 13 87 696
2020 Other services to the public 14 86 2473
2020 None of the above 13 87 3145
2019 Client contact centre 19 81 3768
2019 Health care practitioners 9 91 32
2019 Federal regulators 16 84 224
2019 Compliance, inspection and enforcement 17 83 8740
2019 Communications or public affairs 17 83 366
2019 Access to information and privacy 16 84 369
2019 Security 19 81 226
2019 Science and technology 16 84 181
2019 Library services 14 86 33
2019 Legal services 21 79 139
2019 Administration and operations 15 85 2481
2019 Human resources 16 84 1034
2019 Financial management 13 87 687
2019 Procurement 9 91 66
2019 Real property 13 87 161
2019 Materiel management 17 83 130
2019 Information management 18 82 320
2019 Information technology 14 86 2423
2019 Internal audit 13 87 385
2019 Evaluation 16 84 190
2019 Data sciences 10 90 234
2019 Policy 20 80 377
2019 Project management 16 84 599
2019 Other services to the public 18 82 2149
2019 None of the above 15 85 3414

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 55 45 900
2022 Federal regulators 51 49 45
2022 Compliance, inspection and enforcement 63 37 1270
2022 Communications or public affairs 68 32 60
2022 Access to information and privacy 65 35 60
2022 Security 61 39 70
2022 Science and technology 37 63 30
2022 Legal services 60 40 20
2022 Administration and operations 68 32 330
2022 Human resources 73 27 200
2022 Financial management 55 45 65
2022 Real property 57 43 20
2022 Materiel management 69 31 15
2022 Information management 60 40 35
2022 Information technology 48 52 235
2022 Internal audit 55 45 50
2022 Evaluation 78 22 35
2022 Data sciences 61 39 35
2022 Policy 66 34 50
2022 Project management 58 42 120
2022 Other services to the public 65 35 285
2022 None of the above 67 33 375
2020 Client contact centre 51 49 687
2020 Federal regulators 59 41 37
2020 Compliance, inspection and enforcement 59 41 1355
2020 Communications or public affairs 60 40 46
2020 Access to information and privacy 37 63 60
2020 Security 56 44 34
2020 Science and technology 42 58 36
2020 Legal services 72 28 18
2020 Administration and operations 61 39 311
2020 Human resources 67 33 196
2020 Financial management 48 52 63
2020 Real property 72 28 17
2020 Information management 63 37 42
2020 Information technology 43 57 315
2020 Internal audit 52 48 42
2020 Evaluation 64 36 22
2020 Data sciences 45 55 21
2020 Policy 70 30 57
2020 Project management 59 41 87
2020 Other services to the public 58 42 342
2020 None of the above 55 45 415

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 79 21 900
2022 Federal regulators 77 23 45
2022 Compliance, inspection and enforcement 78 22 1265
2022 Communications or public affairs 74 26 60
2022 Access to information and privacy 75 25 60
2022 Security 81 19 70
2022 Science and technology 79 21 30
2022 Legal services 86 14 20
2022 Administration and operations 82 18 330
2022 Human resources 87 13 195
2022 Financial management 84 16 65
2022 Real property 90 10 20
2022 Materiel management 47 53 15
2022 Information management 83 17 35
2022 Information technology 79 21 235
2022 Internal audit 77 23 50
2022 Evaluation 73 27 35
2022 Data sciences 71 29 35
2022 Policy 73 27 50
2022 Project management 79 21 120
2022 Other services to the public 77 23 285
2022 None of the above 80 20 370
2020 Client contact centre 83 17 685
2020 Federal regulators 81 19 37
2020 Compliance, inspection and enforcement 82 18 1352
2020 Communications or public affairs 81 19 46
2020 Access to information and privacy 80 20 61
2020 Security 94 6 34
2020 Science and technology 73 27 36
2020 Legal services 83 17 18
2020 Administration and operations 86 14 309
2020 Human resources 85 15 196
2020 Financial management 78 22 63
2020 Real property 77 23 17
2020 Information management 74 26 42
2020 Information technology 84 16 315
2020 Internal audit 83 17 42
2020 Evaluation 91 9 22
2020 Data sciences 86 14 21
2020 Policy 84 16 57
2020 Project management 80 20 88
2020 Other services to the public 82 18 345
2020 None of the above 76 24 418
2019 Client contact centre 84 16 705
2019 Federal regulators 79 21 37
2019 Compliance, inspection and enforcement 83 17 1478
2019 Communications or public affairs 86 14 65
2019 Access to information and privacy 82 18 60
2019 Security 79 21 43
2019 Science and technology 93 7 28
2019 Legal services 77 23 29
2019 Administration and operations 81 19 370
2019 Human resources 84 16 174
2019 Financial management 77 23 94
2019 Real property 96 4 21
2019 Materiel management 74 26 22
2019 Information management 82 18 59
2019 Information technology 84 16 334
2019 Internal audit 76 24 50
2019 Evaluation 80 20 29
2019 Data sciences 80 20 23
2019 Policy 83 17 78
2019 Project management 89 11 97
2019 Other services to the public 83 17 397
2019 None of the above 84 16 524

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 55 29 5 7 3 1 1 86 10 715
2022 Federal regulators 36 42 3 6 8 0 5 82 15 35
2022 Compliance, inspection and enforcement 49 34 6 7 3 1 0 84 10 985
2022 Communications or public affairs 57 36 0 5 2 0 0 93 7 45
2022 Access to information and privacy 48 39 6 4 2 0 2 88 6 45
2022 Security 48 37 7 4 5 0 0 85 9 55
2022 Science and technology 43 39 10 4 4 0 0 82 8 20
2022 Legal services 27 39 12 7 14 0 0 67 21 15
2022 Administration and operations 58 28 6 7 2 0 0 86 9 275
2022 Human resources 52 34 6 6 1 1 0 87 7 170
2022 Financial management 51 32 6 4 5 0 2 85 9 55
2022 Real property 39 37 6 6 0 12 0 86 7 15
2022 Information management 48 40 3 5 3 0 0 88 9 30
2022 Information technology 64 24 4 3 2 1 1 90 5 185
2022 Internal audit 50 31 14 4 2 0 0 80 6 40
2022 Evaluation 44 34 4 0 17 0 0 79 17 25
2022 Data sciences 45 38 9 8 0 0 0 83 8 25
2022 Policy 53 26 8 6 5 2 0 81 10 40
2022 Project management 48 39 3 9 1 0 0 87 10 95
2022 Other services to the public 58 25 6 6 2 2 1 85 8 220
2022 None of the above 49 34 5 5 6 0 1 84 11 300
2020 Client contact centre 52 33 5 8 2 0 0 86 9 565
2020 Federal regulators 43 37 3 7 7 3 0 83 14 30
2020 Compliance, inspection and enforcement 46 33 8 8 4 0 0 80 12 1114
2020 Communications or public affairs 51 35 6 6 3 0 0 86 8 37
2020 Access to information and privacy 51 25 7 15 2 0 0 76 17 47
2020 Security 66 31 0 3 0 0 0 97 3 32
2020 Science and technology 38 46 8 7 0 0 0 84 7 26
2020 Legal services 67 26 0 7 0 0 0 93 7 15
2020 Administration and operations 52 36 6 4 3 0 0 88 6 265
2020 Human resources 55 33 4 6 2 0 0 88 8 167
2020 Financial management 51 35 6 8 0 0 0 86 8 49
2020 Real property 56 29 8 8 0 0 0 84 8 13
2020 Information management 62 35 0 0 3 0 0 97 3 31
2020 Information technology 56 32 6 5 1 0 0 88 6 261
2020 Internal audit 46 43 5 3 3 0 0 89 6 35
2020 Evaluation 48 26 21 5 0 0 0 74 5 20
2020 Data sciences 37 63 0 0 0 0 0 100 0 18
2020 Policy 35 42 6 12 2 2 0 79 15 48
2020 Project management 52 31 10 6 1 0 0 83 7 69
2020 Other services to the public 52 34 4 6 3 1 0 87 9 287
2020 None of the above 48 34 9 6 3 1 0 82 8 316
2019 Client contact centre 48 34 7 7 5 0 0 82 11 583
2019 Federal regulators 59 31 0 7 3 0 0 90 10 29
2019 Compliance, inspection and enforcement 41 35 6 12 5 0 0 76 18 1213
2019 Communications or public affairs 38 41 2 16 4 0 0 79 19 56
2019 Access to information and privacy 62 26 2 8 0 0 2 90 8 49
2019 Security 58 30 9 3 0 0 0 88 3 34
2019 Science and technology 54 43 4 0 0 0 0 96 0 26
2019 Legal services 34 31 17 13 4 0 0 65 18 22
2019 Administration and operations 52 30 5 8 5 0 0 82 13 298
2019 Human resources 54 19 9 8 9 1 1 74 17 147
2019 Financial management 50 30 1 12 4 0 1 82 17 72
2019 Real property 64 31 0 0 5 0 0 95 5 20
2019 Materiel management 39 19 6 13 13 10 0 64 29 15
2019 Information management 54 23 13 10 0 0 0 77 10 48
2019 Information technology 52 32 4 8 4 0 1 85 12 278
2019 Internal audit 49 41 3 3 5 0 0 90 8 39
2019 Evaluation 41 31 18 9 0 0 0 73 9 22
2019 Data sciences 57 24 10 9 0 0 0 81 9 18
2019 Policy 41 34 6 14 3 1 0 76 17 64
2019 Project management 41 35 10 9 3 1 0 77 13 86
2019 Other services to the public 43 31 7 12 7 1 0 75 19 326
2019 None of the above 40 39 7 8 5 1 1 80 12 438

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 27 6 3 2 3 6 88 5 6955
2022 Health care practitioners 55 28 0 5 2 4 6 93 7 40
2022 Federal regulators 51 25 8 5 3 4 4 82 9 305
2022 Compliance, inspection and enforcement 48 30 7 4 2 4 5 86 6 9690
2022 Communications or public affairs 57 28 5 3 2 2 3 89 6 475
2022 Access to information and privacy 52 28 7 3 1 4 5 88 4 570
2022 Security 54 31 5 3 1 2 4 90 5 500
2022 Science and technology 46 31 7 4 2 4 6 85 7 190
2022 Library services 63 30 2 5 0 0 0 93 5 35
2022 Legal services 48 24 11 4 3 4 6 80 8 165
2022 Administration and operations 55 28 6 3 2 2 4 89 5 2665
2022 Human resources 60 27 5 3 1 2 3 92 4 1395
2022 Financial management 55 28 7 2 2 3 3 88 4 625
2022 Procurement 64 22 5 2 1 2 4 92 3 85
2022 Real property 49 32 8 2 1 3 5 88 4 175
2022 Materiel management 47 31 13 3 3 1 1 80 7 75
2022 Information management 50 30 6 6 0 3 5 87 7 320
2022 Information technology 53 27 7 3 1 4 5 88 4 2710
2022 Internal audit 45 32 7 3 1 4 8 87 5 575
2022 Evaluation 50 29 9 2 2 4 5 86 4 275
2022 Data sciences 56 28 6 1 1 4 5 91 2 300
2022 Policy 50 32 6 3 1 4 3 88 5 370
2022 Project management 53 30 5 3 2 3 5 89 5 1060
2022 Other services to the public 51 29 6 4 1 4 6 88 6 2485
2022 None of the above 50 27 8 3 2 4 6 86 6 3300
2020 Client contact centre 54 28 8 3 1 2 3 87 5 4640
2020 Health care practitioners 59 25 6 8 3 0 0 83 11 37
2020 Federal regulators 56 22 7 5 1 3 6 86 6 212
2020 Compliance, inspection and enforcement 49 30 9 5 2 2 3 84 7 9268
2020 Communications or public affairs 61 27 4 3 1 2 3 92 4 397
2020 Access to information and privacy 52 34 8 2 1 2 2 89 3 398
2020 Security 62 27 5 2 1 1 1 92 3 261
2020 Science and technology 47 36 6 3 3 3 1 87 7 197
2020 Library services 40 46 3 3 7 0 0 86 10 27
2020 Legal services 51 32 6 3 4 2 2 87 7 136
2020 Administration and operations 57 27 7 3 2 2 3 88 5 2401
2020 Human resources 64 24 5 3 1 1 2 90 4 1167
2020 Financial management 53 28 10 3 2 2 3 85 5 613
2020 Procurement 54 31 5 4 0 1 5 91 4 81
2020 Real property 63 21 8 2 2 1 3 87 4 154
2020 Materiel management 47 28 15 7 0 2 1 78 7 84
2020 Information management 58 23 6 4 3 3 3 86 7 285
2020 Information technology 54 28 7 3 1 3 4 88 4 2422
2020 Internal audit 47 35 7 2 2 3 5 88 4 342
2020 Evaluation 53 30 5 5 1 3 3 87 7 150
2020 Data sciences 54 31 6 3 1 2 2 89 5 200
2020 Policy 55 27 8 4 2 2 3 85 7 418
2020 Project management 58 26 7 3 2 2 3 88 4 695
2020 Other services to the public 55 27 8 3 1 2 4 87 5 2482
2020 None of the above 49 28 10 3 3 3 4 83 6 3157

Future of work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Client contact centre 34 13 3 4 46 460
2022 Federal regulators 39 16 2 2 41 45
2022 Compliance, inspection and enforcement 42 10 4 3 43 1715
2022 Communications or public affairs 46 19 4 6 25 45
2022 Access to information and privacy 50 21 1 7 20 80
2022 Security 41 23 17 3 16 85
2022 Science and technology 39 13 7 0 41 15
2022 Legal services 40 17 7 6 30 30
2022 Administration and operations 41 20 7 6 26 585
2022 Human resources 57 9 3 1 29 120
2022 Financial management 44 11 4 8 33 65
2022 Procurement 28 55 0 0 18 10
2022 Real property 36 19 9 11 25 45
2022 Materiel management 14 31 26 13 17 15
2022 Information management 31 9 11 4 45 30
2022 Information technology 16 31 14 14 24 230
2022 Internal audit 50 17 5 3 26 70
2022 Evaluation 54 11 4 4 28 45
2022 Data sciences 52 23 0 0 25 20
2022 Policy 62 20 0 0 18 30
2022 Project management 31 28 4 5 33 95
2022 Other services to the public 43 10 5 5 37 345
2022 None of the above 45 14 4 5 32 425

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 64 36 670
2022 Federal regulators 51 49 55
2022 Compliance, inspection and enforcement 55 45 1880
2022 Communications or public affairs 72 28 50
2022 Access to information and privacy 88 12 135
2022 Security 57 43 120
2022 Science and technology 80 20 15
2022 Legal services 62 38 35
2022 Administration and operations 75 25 815
2022 Human resources 64 36 130
2022 Financial management 64 36 85
2022 Procurement 59 41 10
2022 Real property 42 58 55
2022 Materiel management 91 9 60
2022 Information management 84 16 65
2022 Information technology 66 34 290
2022 Internal audit 62 38 85
2022 Evaluation 81 19 55
2022 Data sciences 69 31 25
2022 Policy 55 45 35
2022 Project management 62 38 105
2022 Other services to the public 77 23 500
2022 None of the above 80 20 705

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 35 65 665
2022 Federal regulators 35 65 55
2022 Compliance, inspection and enforcement 28 72 1875
2022 Communications or public affairs 44 56 50
2022 Access to information and privacy 35 65 135
2022 Security 27 73 120
2022 Science and technology 22 78 15
2022 Legal services 38 62 35
2022 Administration and operations 28 72 815
2022 Human resources 30 70 130
2022 Financial management 33 67 85
2022 Procurement 24 76 10
2022 Real property 36 64 55
2022 Materiel management 49 51 60
2022 Information management 32 68 65
2022 Information technology 21 79 290
2022 Internal audit 32 68 85
2022 Evaluation 29 71 55
2022 Data sciences 34 66 25
2022 Policy 32 68 35
2022 Project management 21 79 105
2022 Other services to the public 30 70 500
2022 None of the above 30 70 700

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 46 54 665
2022 Federal regulators 48 52 55
2022 Compliance, inspection and enforcement 43 57 1875
2022 Communications or public affairs 57 43 50
2022 Access to information and privacy 39 61 135
2022 Security 43 57 120
2022 Science and technology 67 33 15
2022 Legal services 53 47 35
2022 Administration and operations 41 59 815
2022 Human resources 41 59 130
2022 Financial management 45 55 85
2022 Procurement 30 70 10
2022 Real property 46 54 55
2022 Materiel management 48 52 60
2022 Information management 41 59 65
2022 Information technology 39 61 290
2022 Internal audit 38 62 85
2022 Evaluation 39 61 55
2022 Data sciences 44 56 25
2022 Policy 57 43 35
2022 Project management 33 67 105
2022 Other services to the public 38 62 500
2022 None of the above 33 67 700

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 31 69 665
2022 Federal regulators 36 64 55
2022 Compliance, inspection and enforcement 30 70 1875
2022 Communications or public affairs 52 48 50
2022 Access to information and privacy 32 68 135
2022 Security 23 77 120
2022 Science and technology 51 49 15
2022 Legal services 41 59 35
2022 Administration and operations 31 69 815
2022 Human resources 41 59 130
2022 Financial management 35 65 85
2022 Procurement 26 74 10
2022 Real property 42 58 55
2022 Materiel management 48 52 60
2022 Information management 36 64 65
2022 Information technology 39 61 290
2022 Internal audit 22 78 85
2022 Evaluation 22 78 55
2022 Data sciences 40 60 25
2022 Policy 46 54 35
2022 Project management 33 67 105
2022 Other services to the public 27 73 500
2022 None of the above 24 76 700

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 12 88 665
2022 Federal regulators 9 91 55
2022 Compliance, inspection and enforcement 18 82 1875
2022 Communications or public affairs 23 77 50
2022 Access to information and privacy 7 93 135
2022 Security 21 79 120
2022 Science and technology 39 61 15
2022 Legal services 21 79 35
2022 Administration and operations 19 81 815
2022 Human resources 16 84 130
2022 Financial management 11 89 85
2022 Procurement 8 92 10
2022 Real property 37 63 55
2022 Materiel management 30 70 60
2022 Information management 21 79 65
2022 Information technology 36 64 290
2022 Internal audit 12 88 85
2022 Evaluation 11 89 55
2022 Data sciences 14 86 25
2022 Policy 34 66 35
2022 Project management 19 81 105
2022 Other services to the public 11 89 500
2022 None of the above 7 93 700

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 41 59 665
2022 Federal regulators 37 63 55
2022 Compliance, inspection and enforcement 41 59 1875
2022 Communications or public affairs 38 62 50
2022 Access to information and privacy 19 81 135
2022 Security 37 63 120
2022 Science and technology 40 60 15
2022 Legal services 38 62 35
2022 Administration and operations 42 58 815
2022 Human resources 39 61 130
2022 Financial management 36 64 85
2022 Procurement 39 61 10
2022 Real property 40 60 55
2022 Materiel management 38 62 60
2022 Information management 31 69 65
2022 Information technology 46 54 290
2022 Internal audit 27 73 85
2022 Evaluation 27 73 55
2022 Data sciences 23 77 25
2022 Policy 41 59 35
2022 Project management 34 66 105
2022 Other services to the public 31 69 500
2022 None of the above 25 75 700

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 17 83 665
2022 Federal regulators 12 88 55
2022 Compliance, inspection and enforcement 23 77 1875
2022 Communications or public affairs 17 83 50
2022 Access to information and privacy 7 93 135
2022 Security 23 77 120
2022 Science and technology 22 78 15
2022 Legal services 21 79 35
2022 Administration and operations 29 71 815
2022 Human resources 19 81 130
2022 Financial management 18 82 85
2022 Procurement 30 70 10
2022 Real property 23 77 55
2022 Materiel management 26 74 60
2022 Information management 17 83 65
2022 Information technology 27 73 290
2022 Internal audit 14 86 85
2022 Evaluation 17 83 55
2022 Data sciences 13 87 25
2022 Policy 30 70 35
2022 Project management 21 79 105
2022 Other services to the public 19 81 500
2022 None of the above 15 85 700

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 28 72 665
2022 Federal regulators 32 68 55
2022 Compliance, inspection and enforcement 28 72 1875
2022 Communications or public affairs 32 68 50
2022 Access to information and privacy 41 59 135
2022 Security 32 68 120
2022 Science and technology 51 49 15
2022 Legal services 45 55 35
2022 Administration and operations 31 69 815
2022 Human resources 19 81 130
2022 Financial management 38 62 85
2022 Procurement 28 72 10
2022 Real property 33 67 55
2022 Materiel management 51 49 60
2022 Information management 36 64 65
2022 Information technology 35 65 290
2022 Internal audit 32 68 85
2022 Evaluation 33 67 55
2022 Data sciences 31 69 25
2022 Policy 32 68 35
2022 Project management 24 76 105
2022 Other services to the public 36 64 500
2022 None of the above 33 67 700

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 22 78 665
2022 Federal regulators 12 88 55
2022 Compliance, inspection and enforcement 21 79 1875
2022 Communications or public affairs 18 82 50
2022 Access to information and privacy 21 79 135
2022 Security 43 57 120
2022 Science and technology 42 58 15
2022 Legal services 31 69 35
2022 Administration and operations 35 65 815
2022 Human resources 29 71 130
2022 Financial management 22 78 85
2022 Procurement 28 72 10
2022 Real property 28 72 55
2022 Materiel management 26 74 60
2022 Information management 21 79 65
2022 Information technology 16 84 290
2022 Internal audit 21 79 85
2022 Evaluation 20 80 55
2022 Data sciences 17 83 25
2022 Policy 17 83 35
2022 Project management 16 84 105
2022 Other services to the public 18 82 500
2022 None of the above 15 85 700

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 24 76 665
2022 Federal regulators 17 83 55
2022 Compliance, inspection and enforcement 21 79 1875
2022 Communications or public affairs 31 69 50
2022 Access to information and privacy 29 71 135
2022 Security 28 72 120
2022 Science and technology 26 74 15
2022 Legal services 39 61 35
2022 Administration and operations 25 75 815
2022 Human resources 24 76 130
2022 Financial management 19 81 85
2022 Procurement 17 83 10
2022 Real property 32 68 55
2022 Materiel management 51 49 60
2022 Information management 30 70 65
2022 Information technology 25 75 290
2022 Internal audit 14 86 85
2022 Evaluation 20 80 55
2022 Data sciences 16 84 25
2022 Policy 41 59 35
2022 Project management 22 78 105
2022 Other services to the public 23 77 500
2022 None of the above 18 82 700

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 54 46 665
2022 Federal regulators 40 60 55
2022 Compliance, inspection and enforcement 44 56 1875
2022 Communications or public affairs 43 57 50
2022 Access to information and privacy 58 42 135
2022 Security 40 60 120
2022 Science and technology 27 73 15
2022 Legal services 49 51 35
2022 Administration and operations 43 57 815
2022 Human resources 41 59 130
2022 Financial management 51 49 85
2022 Procurement 26 74 10
2022 Real property 45 55 55
2022 Materiel management 68 32 60
2022 Information management 58 42 65
2022 Information technology 29 71 290
2022 Internal audit 33 67 85
2022 Evaluation 49 51 55
2022 Data sciences 26 74 25
2022 Policy 47 53 35
2022 Project management 39 61 105
2022 Other services to the public 53 47 500
2022 None of the above 45 55 700

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 7 93 665
2022 Federal regulators 14 86 55
2022 Compliance, inspection and enforcement 11 89 1875
2022 Communications or public affairs 7 93 50
2022 Access to information and privacy 3 97 135
2022 Security 9 91 120
2022 Science and technology 5 95 15
2022 Legal services 8 92 35
2022 Administration and operations 8 92 815
2022 Human resources 6 94 130
2022 Financial management 6 94 85
2022 Procurement 8 92 10
2022 Real property 3 97 55
2022 Materiel management 5 95 60
2022 Information management 6 94 65
2022 Information technology 6 94 290
2022 Internal audit 7 93 85
2022 Evaluation 6 94 55
2022 Data sciences 0 100 25
2022 Policy 10 90 35
2022 Project management 12 88 105
2022 Other services to the public 7 93 500
2022 None of the above 6 94 700

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 16 84 665
2022 Federal regulators 12 88 55
2022 Compliance, inspection and enforcement 12 88 1875
2022 Communications or public affairs 14 86 50
2022 Access to information and privacy 16 84 135
2022 Security 10 90 120
2022 Science and technology 0 100 15
2022 Legal services 5 95 35
2022 Administration and operations 13 87 815
2022 Human resources 21 79 130
2022 Financial management 18 82 85
2022 Procurement 33 67 10
2022 Real property 19 81 55
2022 Materiel management 5 95 60
2022 Information management 17 83 65
2022 Information technology 13 87 290
2022 Internal audit 21 79 85
2022 Evaluation 7 93 55
2022 Data sciences 23 77 25
2022 Policy 18 82 35
2022 Project management 17 83 105
2022 Other services to the public 13 87 500
2022 None of the above 23 77 700

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 18 6 1 2 1 7 90 3 670
2022 Federal regulators 85 6 2 2 0 0 6 96 2 55
2022 Compliance, inspection and enforcement 81 13 2 1 1 0 1 95 2 1880
2022 Communications or public affairs 74 14 7 0 0 0 4 92 0 50
2022 Access to information and privacy 66 13 3 0 1 2 15 95 2 135
2022 Security 65 17 7 2 1 0 8 90 3 120
2022 Science and technology 83 0 6 10 0 0 0 83 10 15
2022 Legal services 61 31 5 0 0 0 3 95 0 35
2022 Administration and operations 69 13 4 1 2 0 11 93 3 815
2022 Human resources 82 11 2 1 4 0 1 94 4 130
2022 Financial management 70 16 7 1 0 0 6 91 1 85
2022 Procurement 83 17 0 0 0 0 0 100 0 10
2022 Real property 65 11 14 2 1 0 6 81 4 50
2022 Materiel management 45 14 13 0 3 1 23 78 4 60
2022 Information management 52 21 13 2 1 0 11 82 3 65
2022 Information technology 68 17 3 2 1 1 9 93 4 290
2022 Internal audit 73 12 2 3 1 0 8 93 5 85
2022 Evaluation 79 12 2 4 3 0 1 92 6 55
2022 Data sciences 71 21 0 3 0 0 5 96 4 25
2022 Policy 78 20 2 0 0 0 0 98 0 35
2022 Project management 79 14 5 0 0 0 3 95 0 105
2022 Other services to the public 69 14 4 1 2 2 8 93 3 500
2022 None of the above 59 15 7 2 1 1 14 88 3 700

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 8 12 17 13 36 4 9 57 23 670
2022 Federal regulators 10 12 10 10 48 0 11 65 24 55
2022 Compliance, inspection and enforcement 4 14 17 14 42 3 5 61 20 1875
2022 Communications or public affairs 6 11 13 16 43 2 9 66 20 50
2022 Access to information and privacy 8 14 15 12 33 2 16 54 27 135
2022 Security 6 15 14 13 37 8 7 59 25 120
2022 Science and technology 21 9 15 5 41 9 0 51 33 15
2022 Legal services 12 10 15 15 43 3 3 61 22 35
2022 Administration and operations 6 12 15 12 41 3 10 62 20 815
2022 Human resources 5 13 8 22 49 1 3 73 19 130
2022 Financial management 6 11 23 10 44 2 5 57 18 85
2022 Procurement 0 21 37 9 34 0 0 42 21 10
2022 Real property 3 24 12 13 41 2 4 58 29 55
2022 Materiel management 7 12 17 12 25 10 17 50 26 60
2022 Information management 8 17 23 6 34 2 11 45 29 65
2022 Information technology 5 14 16 14 40 5 6 61 21 290
2022 Internal audit 10 10 22 11 33 5 9 52 23 85
2022 Evaluation 4 25 17 16 33 0 5 52 30 55
2022 Data sciences 27 11 7 8 43 0 5 53 40 25
2022 Policy 8 17 22 7 42 0 3 51 26 35
2022 Project management 8 12 10 14 48 4 4 67 22 105
2022 Other services to the public 7 13 19 12 37 4 9 56 22 500
2022 None of the above 6 10 20 11 32 4 16 54 21 705

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 10 23 21 10 25 5 5 39 37 670
2022 Federal regulators 12 18 16 20 24 5 6 49 33 55
2022 Compliance, inspection and enforcement 10 24 18 14 29 5 2 45 36 1880
2022 Communications or public affairs 17 21 14 11 28 2 6 43 42 50
2022 Access to information and privacy 7 21 16 13 29 4 10 48 33 135
2022 Security 10 22 21 13 27 4 4 42 35 120
2022 Science and technology 15 14 29 11 25 5 0 38 31 15
2022 Legal services 6 35 14 5 30 7 3 39 46 35
2022 Administration and operations 9 22 16 14 28 6 5 48 35 815
2022 Human resources 10 24 16 13 29 4 3 45 38 130
2022 Financial management 8 18 25 16 31 0 1 48 26 85
2022 Procurement 9 17 8 0 66 0 0 66 26 10
2022 Real property 7 19 23 20 26 2 2 49 27 55
2022 Materiel management 8 23 25 12 16 7 10 33 37 60
2022 Information management 8 23 25 10 27 3 4 40 33 65
2022 Information technology 7 15 17 18 35 6 2 58 24 295
2022 Internal audit 11 14 20 16 27 6 6 49 29 85
2022 Evaluation 8 14 15 22 29 8 3 57 25 55
2022 Data sciences 5 14 29 9 35 4 5 48 20 25
2022 Policy 17 20 18 12 31 3 0 44 38 35
2022 Project management 13 21 17 13 30 3 3 46 36 105
2022 Other services to the public 9 18 20 12 31 7 4 48 30 500
2022 None of the above 9 18 20 14 25 7 7 45 31 700
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Workplace well-being

A safe and healthy workplace

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 61 24 6 3 3 2 1 87 7 6975
2022 Health care practitioners 71 24 2 0 2 0 0 95 2 40
2022 Federal regulators 58 22 9 5 4 1 1 82 9 310
2022 Compliance, inspection and enforcement 53 29 7 5 4 2 1 84 9 9700
2022 Communications or public affairs 59 27 5 3 3 1 1 88 6 475
2022 Access to information and privacy 62 23 6 3 3 2 1 88 6 570
2022 Security 59 26 6 5 3 2 0 87 7 500
2022 Science and technology 54 27 9 4 4 1 1 83 8 190
2022 Library services 64 34 0 0 2 0 0 98 2 35
2022 Legal services 48 34 9 2 5 3 0 84 7 165
2022 Administration and operations 60 25 6 4 3 1 0 86 8 2665
2022 Human resources 60 26 6 5 1 1 1 88 6 1395
2022 Financial management 61 24 6 5 2 1 1 87 7 625
2022 Procurement 68 22 4 3 3 0 0 90 6 85
2022 Real property 50 31 10 5 3 1 0 82 8 175
2022 Materiel management 57 26 7 4 3 2 0 86 7 75
2022 Information management 52 29 10 2 5 1 2 84 6 320
2022 Information technology 61 25 6 3 2 2 1 88 6 2715
2022 Internal audit 55 28 8 5 3 1 1 84 8 575
2022 Evaluation 60 24 8 3 5 1 0 85 8 275
2022 Data sciences 63 27 2 3 2 1 1 92 5 300
2022 Policy 56 27 7 4 3 2 1 86 7 370
2022 Project management 57 29 5 3 4 1 0 88 7 1060
2022 Other services to the public 58 26 7 5 3 1 1 85 8 2485
2022 None of the above 56 25 7 4 4 2 1 84 9 3305
2020 Client contact centre 54 29 8 4 3 2 0 85 7 4627
2020 Health care practitioners 57 20 9 9 6 0 0 77 14 36
2020 Federal regulators 56 22 9 7 4 2 0 79 11 212
2020 Compliance, inspection and enforcement 48 31 9 7 4 1 0 79 11 9243
2020 Communications or public affairs 59 26 7 5 3 0 0 86 8 395
2020 Access to information and privacy 55 28 9 5 1 2 0 85 6 398
2020 Security 63 23 6 5 2 1 0 87 7 261
2020 Science and technology 47 31 10 7 5 0 1 78 12 193
2020 Library services 54 32 3 3 7 0 0 86 10 27
2020 Legal services 52 27 7 9 3 1 1 81 12 136
2020 Administration and operations 56 27 7 5 4 1 0 84 9 2392
2020 Human resources 59 27 7 4 2 1 1 87 6 1161
2020 Financial management 54 29 8 5 3 1 0 84 8 611
2020 Procurement 55 31 4 5 5 0 0 86 10 79
2020 Real property 55 26 8 5 5 1 0 82 11 153
2020 Materiel management 50 32 6 9 3 0 0 82 12 85
2020 Information management 50 30 10 5 3 3 0 82 8 284
2020 Information technology 56 27 8 5 3 1 1 85 7 2406
2020 Internal audit 50 33 7 7 2 1 0 84 9 341
2020 Evaluation 54 28 9 5 3 0 0 82 8 149
2020 Data sciences 58 27 7 6 2 0 0 85 8 200
2020 Policy 59 23 7 8 3 0 0 82 11 418
2020 Project management 60 25 8 5 3 1 0 85 7 690
2020 Other services to the public 53 28 9 6 3 1 1 82 9 2474
2020 None of the above 49 29 10 6 4 2 1 80 10 3151

A psychologically healthy workplace

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 5 5 10 6 39 7 29 69 15 6960
2022 Health care practitioners 2 2 8 0 55 6 28 82 6 40
2022 Federal regulators 4 8 17 7 38 6 20 61 17 305
2022 Compliance, inspection and enforcement 4 7 14 7 40 7 22 66 15 9690
2022 Communications or public affairs 2 6 10 6 42 3 31 72 12 475
2022 Access to information and privacy 5 7 10 6 36 5 31 65 19 570
2022 Security 4 7 12 5 42 6 24 68 15 495
2022 Science and technology 3 5 14 6 42 5 25 69 12 190
2022 Library services 0 3 5 3 42 7 41 84 6 35
2022 Legal services 4 4 14 6 36 9 27 66 12 165
2022 Administration and operations 4 5 12 6 40 5 28 70 13 2655
2022 Human resources 4 5 10 5 40 5 31 71 13 1390
2022 Financial management 4 7 11 6 38 5 29 66 17 625
2022 Procurement 3 4 10 4 37 12 31 71 12 85
2022 Real property 6 5 15 10 33 7 24 62 16 175
2022 Materiel management 10 4 19 6 34 6 22 55 18 75
2022 Information management 4 5 14 4 42 5 26 66 13 320
2022 Information technology 4 5 10 6 44 8 23 71 14 2710
2022 Internal audit 6 7 9 7 35 7 29 65 21 575
2022 Evaluation 5 8 12 4 38 7 27 62 19 275
2022 Data sciences 3 5 9 6 45 9 22 74 13 300
2022 Policy 2 7 12 6 40 5 29 69 13 370
2022 Project management 3 7 12 5 43 5 25 69 14 1060
2022 Other services to the public 4 5 12 5 38 7 29 68 14 2480
2022 None of the above 4 5 12 5 37 7 29 66 14 3295

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 38 10 4 2 2 0 83 7 6965
2022 Health care practitioners 49 35 7 9 0 0 0 84 9 40
2022 Federal regulators 40 38 10 6 5 1 0 78 12 310
2022 Compliance, inspection and enforcement 38 42 10 5 3 2 0 82 8 9695
2022 Communications or public affairs 29 46 10 8 5 1 0 76 14 475
2022 Access to information and privacy 43 39 10 3 2 3 0 85 5 570
2022 Security 36 43 9 6 2 3 0 82 8 500
2022 Science and technology 32 41 14 6 3 3 1 76 9 190
2022 Library services 46 39 5 5 2 3 0 88 7 35
2022 Legal services 38 40 12 3 4 2 0 80 8 165
2022 Administration and operations 39 39 11 5 3 2 0 81 8 2670
2022 Human resources 38 43 10 5 2 1 0 83 7 1395
2022 Financial management 39 39 12 5 2 3 0 81 8 625
2022 Procurement 47 35 11 4 1 2 0 84 5 85
2022 Real property 35 39 12 8 5 2 0 75 13 175
2022 Materiel management 29 41 17 5 5 3 0 72 10 75
2022 Information management 38 39 11 7 3 1 0 79 10 320
2022 Information technology 36 39 13 5 3 4 0 79 8 2715
2022 Internal audit 38 41 11 6 2 2 0 81 8 575
2022 Evaluation 43 34 9 6 4 4 0 81 10 275
2022 Data sciences 41 33 14 4 4 5 0 77 8 300
2022 Policy 36 36 12 8 7 2 0 73 15 370
2022 Project management 34 42 12 7 3 2 0 77 10 1060
2022 Other services to the public 41 39 10 4 3 3 0 82 8 2485
2022 None of the above 38 37 12 6 3 4 1 78 9 3300
2020 Client contact centre 47 35 10 3 1 3 0 85 5 4652
2020 Health care practitioners 45 41 3 3 3 6 0 91 6 37
2020 Federal regulators 48 35 10 4 0 2 0 85 4 213
2020 Compliance, inspection and enforcement 45 41 9 3 1 1 0 86 5 9260
2020 Communications or public affairs 44 40 8 5 2 1 0 85 6 397
2020 Access to information and privacy 45 38 9 4 1 1 2 85 5 397
2020 Security 51 38 6 3 1 1 0 90 4 262
2020 Science and technology 38 42 13 5 1 0 0 80 6 197
2020 Library services 48 44 0 8 0 0 0 92 8 27
2020 Legal services 42 40 12 5 1 0 0 82 6 136
2020 Administration and operations 50 37 8 3 1 1 0 88 4 2401
2020 Human resources 49 38 7 4 0 1 0 88 5 1162
2020 Financial management 47 38 10 3 1 1 0 85 4 611
2020 Procurement 49 47 1 1 1 0 0 96 2 81
2020 Real property 51 34 8 6 0 1 0 85 6 154
2020 Materiel management 42 36 12 6 2 0 1 80 8 85
2020 Information management 46 33 11 5 0 3 2 83 5 286
2020 Information technology 46 37 10 4 1 2 0 85 5 2415
2020 Internal audit 44 42 8 4 1 1 0 87 5 343
2020 Evaluation 43 38 15 2 1 0 0 82 3 150
2020 Data sciences 44 39 10 2 3 3 0 85 5 199
2020 Policy 48 37 7 4 2 1 0 86 7 415
2020 Project management 43 42 8 5 1 1 0 87 5 694
2020 Other services to the public 51 35 8 4 1 1 0 87 5 2484
2020 None of the above 45 37 11 3 2 2 0 84 5 3161
2019 Client contact centre 33 40 14 7 3 2 0 75 11 3759
2019 Health care practitioners 26 40 24 9 0 0 0 66 9 32
2019 Federal regulators 41 39 10 6 4 1 0 81 10 225
2019 Compliance, inspection and enforcement 34 43 13 6 3 1 0 78 9 8733
2019 Communications or public affairs 31 43 13 8 3 2 0 76 10 367
2019 Access to information and privacy 42 34 13 6 2 2 0 78 8 367
2019 Security 38 37 11 7 4 3 0 77 11 223
2019 Science and technology 27 45 14 8 5 2 0 73 13 179
2019 Library services 46 42 3 3 3 0 3 91 6 33
2019 Legal services 29 47 11 7 3 3 0 79 10 138
2019 Administration and operations 39 39 12 5 2 1 0 79 8 2477
2019 Human resources 40 42 10 5 2 1 0 83 7 1031
2019 Financial management 39 39 13 5 3 1 0 79 8 684
2019 Procurement 37 42 18 1 0 1 0 80 2 66
2019 Real property 32 43 14 5 3 2 1 77 8 160
2019 Materiel management 33 36 18 6 3 4 1 72 9 131
2019 Information management 31 40 16 7 2 3 0 74 9 319
2019 Information technology 35 37 17 6 2 3 0 74 9 2420
2019 Internal audit 32 41 16 6 2 3 0 75 8 381
2019 Evaluation 32 43 14 7 2 2 0 77 9 190
2019 Data sciences 36 32 20 8 2 3 0 69 10 235
2019 Policy 38 39 13 9 2 1 0 77 10 376
2019 Project management 36 44 12 5 2 1 0 81 7 597
2019 Other services to the public 39 38 14 6 3 1 0 78 8 2141
2019 None of the above 34 39 15 6 3 3 0 75 9 3406
2018 Client contact centre 33 42 13 7 3 2 0 76 10 3431
2018 Health care practitioners 24 44 25 0 4 3 0 69 4 41
2018 Federal regulators 40 41 9 6 3 0 0 81 10 246
2018 Compliance, inspection and enforcement 31 44 13 7 3 1 0 76 10 8730
2018 Communications or public affairs 29 46 12 8 1 3 0 78 9 351
2018 Access to information and privacy 38 34 16 8 2 2 0 73 11 326
2018 Security 39 41 12 6 2 1 0 80 8 227
2018 Science and technology 28 41 18 7 5 2 0 70 12 171
2018 Library services 36 38 8 14 3 0 0 75 17 28
2018 Legal services 33 38 16 4 4 4 0 74 9 115
2018 Administration and operations 37 43 11 5 2 2 0 81 7 2400
2018 Human resources 39 43 11 4 2 1 0 83 6 1009
2018 Financial management 34 40 14 5 3 3 0 77 8 693
2018 Procurement 36 46 15 3 1 0 0 81 4 75
2018 Real property 37 40 15 3 2 2 1 79 6 145
2018 Materiel management 35 30 23 7 4 1 1 66 10 139
2018 Information management 34 38 16 6 3 3 0 74 10 302
2018 Information technology 33 39 17 6 2 3 0 74 8 2434
2018 Internal audit 32 42 14 7 3 2 1 75 11 382
2018 Evaluation 34 35 20 7 2 2 0 71 9 194
2018 Data sciences 30 37 15 9 4 5 0 71 14 167
2018 Policy 38 39 13 8 1 1 1 78 9 345
2018 Project management 35 40 12 9 3 1 0 76 12 540
2018 Other services to the public 36 39 13 7 3 2 0 76 10 1791
2018 None of the above 33 40 15 6 3 2 0 75 9 3108

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Client contact centre 18 31 31 16 4 6975
2022 Health care practitioners 11 30 33 19 7 40
2022 Federal regulators 13 29 38 16 3 310
2022 Compliance, inspection and enforcement 13 28 35 19 5 9695
2022 Communications or public affairs 10 23 39 21 7 475
2022 Access to information and privacy 17 32 35 14 3 570
2022 Security 13 32 34 16 5 500
2022 Science and technology 19 32 30 17 2 190
2022 Library services 13 29 38 18 2 35
2022 Legal services 12 36 34 14 4 165
2022 Administration and operations 12 30 36 16 5 2670
2022 Human resources 12 28 38 18 4 1395
2022 Financial management 15 31 36 14 5 625
2022 Procurement 21 42 21 12 4 85
2022 Real property 11 26 39 17 7 175
2022 Materiel management 14 30 29 20 6 75
2022 Information management 14 29 35 17 5 320
2022 Information technology 18 31 32 16 4 2715
2022 Internal audit 20 31 33 13 3 575
2022 Evaluation 13 29 31 22 5 275
2022 Data sciences 16 33 31 15 4 300
2022 Policy 11 28 35 20 6 370
2022 Project management 12 30 36 18 5 1060
2022 Other services to the public 13 29 34 19 5 2485
2022 None of the above 14 30 34 18 5 3305

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 61 22 8 2 1 4 1 88 4 6975
2022 Health care practitioners 67 22 2 2 0 6 0 95 3 40
2022 Federal regulators 57 25 9 2 3 3 2 85 5 310
2022 Compliance, inspection and enforcement 55 27 9 2 2 4 1 86 4 9695
2022 Communications or public affairs 61 25 6 3 1 3 0 89 4 475
2022 Access to information and privacy 61 23 7 1 1 4 2 89 3 570
2022 Security 64 20 7 3 1 3 2 88 5 500
2022 Science and technology 51 29 10 1 2 4 3 86 4 190
2022 Library services 67 25 0 5 0 2 0 95 5 35
2022 Legal services 55 26 13 2 3 1 0 81 5 165
2022 Administration and operations 60 25 7 2 2 3 1 88 4 2670
2022 Human resources 60 26 7 2 1 2 1 89 4 1395
2022 Financial management 59 25 8 2 2 3 1 88 4 625
2022 Procurement 74 19 2 1 2 2 0 95 3 85
2022 Real property 52 31 10 3 3 2 0 84 6 175
2022 Materiel management 58 25 7 2 3 5 0 87 6 75
2022 Information management 55 27 9 1 3 4 2 86 4 320
2022 Information technology 61 23 8 2 1 3 1 89 3 2715
2022 Internal audit 56 26 11 2 1 3 2 86 3 575
2022 Evaluation 62 20 9 1 3 4 1 86 4 275
2022 Data sciences 68 21 6 1 1 3 1 91 2 300
2022 Policy 61 25 9 2 1 2 0 88 3 370
2022 Project management 59 25 7 2 2 3 1 88 4 1060
2022 Other services to the public 59 24 8 2 2 4 1 88 4 2485
2022 None of the above 56 23 10 2 2 5 2 85 4 3305
2020 Client contact centre 52 24 12 3 2 5 2 82 5 4634
2020 Health care practitioners 45 27 14 6 3 6 0 77 9 37
2020 Federal regulators 56 23 11 3 1 5 0 84 4 210
2020 Compliance, inspection and enforcement 47 29 14 4 3 3 1 79 7 9211
2020 Communications or public affairs 63 23 7 3 2 2 1 88 5 394
2020 Access to information and privacy 53 25 12 4 1 4 1 82 6 395
2020 Security 58 25 8 4 2 4 0 86 6 262
2020 Science and technology 43 28 15 6 4 3 2 75 10 195
2020 Library services 48 38 7 3 3 0 0 86 7 27
2020 Legal services 47 31 13 1 4 4 0 82 5 134
2020 Administration and operations 56 25 10 3 2 3 1 84 6 2393
2020 Human resources 58 26 10 2 2 2 1 86 4 1155
2020 Financial management 52 27 12 2 2 3 1 83 4 612
2020 Procurement 54 31 6 2 1 5 0 90 4 81
2020 Real property 51 32 6 5 2 4 0 87 7 153
2020 Materiel management 40 34 12 10 2 2 0 75 12 86
2020 Information management 51 24 12 3 2 5 2 81 5 283
2020 Information technology 53 26 11 3 1 5 1 83 5 2409
2020 Internal audit 47 33 13 1 1 3 2 83 3 341
2020 Evaluation 48 27 11 3 1 6 3 83 4 150
2020 Data sciences 54 29 11 1 1 2 1 86 2 198
2020 Policy 56 24 11 4 3 2 1 82 7 415
2020 Project management 57 24 10 4 2 3 0 84 6 694
2020 Other services to the public 51 28 11 2 2 4 2 83 4 2471
2020 None of the above 49 25 14 3 3 5 2 79 6 3151

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 55 23 8 6 4 2 1 81 11 6970
2022 Health care practitioners 65 17 6 7 5 0 0 82 12 40
2022 Federal regulators 51 21 11 9 5 2 1 74 15 310
2022 Compliance, inspection and enforcement 45 26 10 9 6 2 1 74 16 9700
2022 Communications or public affairs 52 23 8 8 7 2 1 77 15 475
2022 Access to information and privacy 56 20 9 7 4 3 1 80 11 570
2022 Security 52 24 7 7 6 3 1 79 14 500
2022 Science and technology 43 25 11 10 7 2 2 70 18 190
2022 Library services 49 34 6 0 10 2 0 84 10 35
2022 Legal services 41 34 11 4 8 2 0 77 12 165
2022 Administration and operations 52 25 8 8 5 1 0 78 13 2670
2022 Human resources 53 25 7 8 4 2 1 80 12 1395
2022 Financial management 51 25 10 7 4 2 1 79 11 625
2022 Procurement 62 23 5 5 3 1 0 86 8 85
2022 Real property 43 31 9 11 5 2 0 75 16 175
2022 Materiel management 50 24 13 5 8 0 0 74 13 75
2022 Information management 45 26 10 7 8 2 2 74 16 320
2022 Information technology 53 24 9 6 4 2 1 79 11 2710
2022 Internal audit 49 28 9 7 4 2 1 79 11 575
2022 Evaluation 56 19 8 8 8 2 0 76 16 275
2022 Data sciences 54 24 8 6 5 2 1 81 12 300
2022 Policy 49 24 9 9 6 2 0 75 16 370
2022 Project management 50 28 7 8 5 2 1 79 14 1060
2022 Other services to the public 51 25 9 7 5 2 1 78 13 2485
2022 None of the above 50 23 9 8 6 3 1 76 15 3300
2020 Client contact centre 44 27 11 8 5 2 1 74 14 4643
2020 Health care practitioners 42 22 6 14 14 3 0 66 28 37
2020 Federal regulators 47 23 9 10 9 1 0 72 19 212
2020 Compliance, inspection and enforcement 36 29 13 11 8 2 1 67 20 9252
2020 Communications or public affairs 50 26 9 9 5 1 0 77 14 397
2020 Access to information and privacy 47 26 12 8 5 2 0 74 13 398
2020 Security 51 24 8 8 6 2 0 77 14 260
2020 Science and technology 39 25 10 14 10 1 0 66 24 196
2020 Library services 31 42 7 13 7 0 0 73 20 27
2020 Legal services 40 28 12 10 8 2 0 70 18 136
2020 Administration and operations 46 27 10 9 7 1 1 75 16 2397
2020 Human resources 47 29 10 9 4 1 0 76 14 1162
2020 Financial management 42 28 10 13 4 1 1 72 17 609
2020 Procurement 44 31 6 12 5 0 1 76 18 81
2020 Real property 44 21 16 9 8 1 0 67 17 152
2020 Materiel management 39 32 11 11 7 0 1 71 18 86
2020 Information management 39 28 12 9 6 4 2 72 16 286
2020 Information technology 44 29 12 8 5 2 1 75 13 2409
2020 Internal audit 40 32 13 7 5 3 0 75 12 341
2020 Evaluation 44 30 11 5 8 2 0 75 14 150
2020 Data sciences 43 32 10 10 4 1 0 75 14 200
2020 Policy 46 26 11 9 7 1 1 72 16 417
2020 Project management 46 29 10 9 5 1 0 76 14 694
2020 Other services to the public 44 26 10 10 7 2 1 72 17 2473
2020 None of the above 40 27 13 9 8 2 1 69 17 3147

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 39 38 12 6 3 2 1 78 10 6970
2022 Health care practitioners 37 34 16 4 7 2 0 73 11 40
2022 Federal regulators 36 36 14 6 6 1 0 73 12 310
2022 Compliance, inspection and enforcement 33 40 13 7 4 3 0 75 11 9690
2022 Communications or public affairs 32 45 10 7 6 1 0 77 13 475
2022 Access to information and privacy 42 37 10 6 2 3 1 82 8 570
2022 Security 37 39 11 7 3 2 0 78 11 500
2022 Science and technology 33 42 10 8 4 2 1 77 13 190
2022 Library services 54 27 15 2 2 0 0 80 4 35
2022 Legal services 32 45 11 5 2 3 0 81 8 165
2022 Administration and operations 36 41 11 6 4 2 0 79 10 2665
2022 Human resources 38 43 10 6 2 1 0 82 8 1395
2022 Financial management 39 37 12 6 4 1 0 77 11 620
2022 Procurement 41 39 5 8 2 4 0 84 11 85
2022 Real property 34 35 16 8 3 4 0 72 11 175
2022 Materiel management 34 43 12 7 4 0 0 77 11 75
2022 Information management 33 38 15 7 5 2 1 73 12 320
2022 Information technology 42 37 10 5 2 2 1 82 8 2705
2022 Internal audit 38 42 10 4 4 2 0 82 8 575
2022 Evaluation 38 35 14 5 3 3 2 77 9 275
2022 Data sciences 43 38 9 5 3 2 1 83 8 300
2022 Policy 35 39 14 8 3 1 0 75 12 370
2022 Project management 34 41 11 7 5 1 0 76 12 1060
2022 Other services to the public 37 40 11 6 3 3 1 79 9 2485
2022 None of the above 35 38 13 5 4 3 1 76 10 3300
2020 Client contact centre 39 32 14 7 4 3 1 74 11 4646
2020 Health care practitioners 33 42 9 9 6 3 0 77 15 36
2020 Federal regulators 44 30 12 8 4 3 0 75 13 213
2020 Compliance, inspection and enforcement 35 36 16 7 4 2 0 72 11 9266
2020 Communications or public affairs 43 35 11 5 3 2 0 80 8 396
2020 Access to information and privacy 41 35 15 5 3 1 1 77 8 400
2020 Security 44 36 9 6 2 2 0 83 8 262
2020 Science and technology 35 33 18 7 6 1 0 69 13 196
2020 Library services 44 38 7 10 0 0 0 83 10 27
2020 Legal services 34 39 11 9 4 3 0 75 14 135
2020 Administration and operations 43 34 13 6 3 1 0 78 9 2396
2020 Human resources 45 35 12 5 2 1 0 81 8 1164
2020 Financial management 42 35 14 5 3 1 0 78 8 611
2020 Procurement 52 35 7 6 0 0 0 86 6 81
2020 Real property 41 33 11 9 4 0 1 75 13 154
2020 Materiel management 34 28 18 18 2 0 0 62 20 86
2020 Information management 40 33 13 6 2 4 2 77 9 284
2020 Information technology 43 33 14 5 3 2 0 78 8 2416
2020 Internal audit 38 37 15 6 2 1 1 77 8 343
2020 Evaluation 39 38 11 6 3 3 0 79 10 150
2020 Data sciences 40 41 10 4 2 2 0 83 7 200
2020 Policy 46 30 11 7 6 0 0 76 13 418
2020 Project management 42 33 14 7 2 2 0 76 10 695
2020 Other services to the public 41 34 13 6 3 2 0 78 9 2480
2020 None of the above 38 32 16 7 4 2 0 72 11 3154
2019 Client contact centre 26 34 19 12 7 2 0 61 20 3765
2019 Health care practitioners 27 41 16 3 9 3 0 70 13 32
2019 Federal regulators 31 35 16 10 7 1 0 67 18 225
2019 Compliance, inspection and enforcement 25 38 18 11 7 1 0 63 18 8731
2019 Communications or public affairs 27 39 16 8 8 2 0 67 17 366
2019 Access to information and privacy 36 33 15 10 4 2 0 70 15 370
2019 Security 39 35 12 8 4 0 0 75 12 223
2019 Science and technology 25 39 19 10 5 2 0 65 15 179
2019 Library services 49 20 20 0 6 3 3 72 6 33
2019 Legal services 26 37 13 14 8 2 0 64 23 138
2019 Administration and operations 32 38 15 9 5 1 0 70 15 2480
2019 Human resources 34 39 12 9 5 1 0 74 14 1034
2019 Financial management 30 37 16 9 5 2 0 69 15 688
2019 Procurement 48 30 17 4 1 0 0 78 5 66
2019 Real property 25 38 19 10 7 1 1 64 17 160
2019 Materiel management 32 29 20 8 7 4 0 64 15 131
2019 Information management 27 34 19 11 8 2 0 62 19 319
2019 Information technology 34 35 17 8 4 2 0 70 13 2424
2019 Internal audit 30 36 20 10 3 2 0 67 13 380
2019 Evaluation 27 41 16 10 5 1 1 69 15 190
2019 Data sciences 36 34 14 9 4 4 0 73 13 235
2019 Policy 26 35 18 14 5 1 0 62 19 377
2019 Project management 27 42 15 11 3 1 0 70 15 601
2019 Other services to the public 30 35 18 9 6 1 0 66 16 2145
2019 None of the above 27 36 18 11 6 2 0 64 17 3417
2018 Client contact centre 25 37 18 12 8 1 0 63 19 3427
2018 Health care practitioners 22 38 17 17 3 3 0 62 20 41
2018 Federal regulators 23 42 15 11 7 1 0 66 19 246
2018 Compliance, inspection and enforcement 22 38 18 13 8 2 0 61 21 8739
2018 Communications or public affairs 26 36 18 13 5 2 0 64 18 352
2018 Access to information and privacy 33 36 16 7 7 1 0 69 15 326
2018 Security 37 37 14 9 3 0 0 74 12 226
2018 Science and technology 26 29 22 11 10 2 0 56 22 170
2018 Library services 40 28 15 4 14 0 0 67 18 28
2018 Legal services 22 38 18 9 9 4 1 63 18 115
2018 Administration and operations 30 40 14 10 5 2 0 71 15 2405
2018 Human resources 28 41 14 11 4 1 0 70 16 1014
2018 Financial management 29 39 16 9 7 1 0 68 16 689
2018 Procurement 32 50 12 4 1 1 0 82 5 75
2018 Real property 29 35 16 10 7 3 0 66 18 146
2018 Materiel management 27 32 23 11 5 2 0 61 16 141
2018 Information management 25 42 16 9 6 1 0 68 15 301
2018 Information technology 29 39 17 8 5 2 0 69 14 2438
2018 Internal audit 26 40 16 10 5 3 1 68 15 383
2018 Evaluation 30 34 13 13 7 3 0 66 20 192
2018 Data sciences 27 38 14 12 5 4 0 67 18 167
2018 Policy 30 34 16 11 6 3 0 67 17 347
2018 Project management 26 38 16 9 7 3 0 67 17 539
2018 Other services to the public 28 37 16 10 7 2 0 66 17 1792
2018 None of the above 27 36 18 11 6 2 0 64 18 3115

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 22 53 10 12 3 0 0 75 15 695
2022 Federal regulators 29 45 15 2 9 0 0 74 11 45
2022 Compliance, inspection and enforcement 18 51 13 12 6 1 0 70 17 1540
2022 Communications or public affairs 17 49 15 15 2 1 0 67 18 85
2022 Access to information and privacy 23 45 13 10 8 0 0 69 18 35
2022 Security 29 55 7 4 4 0 0 84 9 95
2022 Science and technology 19 48 23 10 0 0 0 67 10 25
2022 Legal services 18 46 23 9 5 0 0 63 13 20
2022 Administration and operations 22 54 9 9 4 1 0 77 13 585
2022 Human resources 24 53 8 13 2 0 0 77 15 335
2022 Financial management 23 43 9 16 5 3 1 68 22 100
2022 Procurement 47 37 8 0 7 0 0 85 7 15
2022 Real property 18 38 22 12 10 0 0 56 21 30
2022 Materiel management 18 67 5 6 5 0 0 84 11 15
2022 Information management 30 51 10 2 5 3 0 83 7 40
2022 Information technology 23 48 11 12 5 1 0 72 16 565
2022 Internal audit 13 56 13 15 3 0 0 69 17 35
2022 Evaluation 31 34 15 16 0 5 0 68 16 20
2022 Data sciences 18 61 6 10 4 2 0 80 14 50
2022 Policy 15 54 12 14 4 1 0 70 19 70
2022 Project management 22 51 12 8 6 1 0 73 14 215
2022 Other services to the public 23 53 8 11 4 1 0 76 16 295
2022 None of the above 21 49 12 13 4 1 1 71 17 395
2020 Client contact centre 27 46 11 13 4 0 1 73 16 421
2020 Federal regulators 20 42 18 15 5 0 0 62 20 40
2020 Compliance, inspection and enforcement 24 46 14 12 4 1 0 70 16 1455
2020 Communications or public affairs 18 56 10 10 1 3 1 78 12 71
2020 Access to information and privacy 23 40 3 27 7 0 0 63 34 30
2020 Security 27 48 15 8 0 2 0 76 8 60
2020 Science and technology 28 35 33 4 0 0 0 63 4 23
2020 Legal services 20 39 14 10 10 7 0 64 22 30
2020 Administration and operations 26 49 14 9 2 0 0 75 11 508
2020 Human resources 28 50 6 15 1 0 0 78 16 230
2020 Financial management 26 49 9 10 3 2 0 77 14 118
2020 Procurement 33 50 8 0 0 9 0 91 0 12
2020 Real property 34 44 16 6 0 0 0 78 6 32
2020 Materiel management 25 50 8 8 8 0 0 75 17 12
2020 Information management 16 39 20 19 7 0 0 55 25 32
2020 Information technology 26 49 10 11 3 1 1 76 14 504
2020 Internal audit 13 53 13 14 4 3 0 68 18 30
2020 Evaluation 19 63 0 19 0 0 0 81 19 11
2020 Data sciences 15 54 14 17 0 0 0 69 17 28
2020 Policy 34 43 12 4 5 0 2 79 9 58
2020 Project management 25 52 10 9 2 1 1 78 12 127
2020 Other services to the public 24 50 9 12 4 0 0 75 16 236
2020 None of the above 23 49 11 12 4 0 0 73 16 325
2019 Client contact centre 16 51 12 15 5 1 0 68 20 342
2019 Federal regulators 29 41 14 10 6 0 0 70 16 51
2019 Compliance, inspection and enforcement 19 48 12 15 4 1 1 68 19 1336
2019 Communications or public affairs 28 46 12 11 0 2 2 76 11 57
2019 Access to information and privacy 19 13 13 32 24 0 0 32 55 16
2019 Security 21 47 10 14 4 2 2 71 19 51
2019 Science and technology 34 33 22 6 5 0 0 66 12 18
2019 Legal services 29 37 8 25 0 0 0 66 25 24
2019 Administration and operations 22 49 10 12 5 0 1 73 17 500
2019 Human resources 30 49 9 8 1 0 2 81 10 198
2019 Financial management 23 42 16 12 3 2 3 68 16 121
2019 Real property 24 44 12 12 4 0 4 71 17 25
2019 Materiel management 13 53 13 13 7 0 0 67 20 15
2019 Information management 23 43 14 11 9 0 0 66 20 35
2019 Information technology 25 41 14 11 3 2 3 70 14 484
2019 Internal audit 21 26 31 13 0 4 4 52 14 23
2019 Evaluation 14 34 47 6 0 0 0 47 6 15
2019 Data sciences 20 48 10 13 0 9 0 75 15 31
2019 Policy 16 47 13 14 3 5 3 68 19 64
2019 Project management 31 54 11 5 0 0 0 84 5 95
2019 Other services to the public 32 37 14 14 3 0 0 69 17 208
2019 None of the above 23 50 13 8 4 1 1 74 12 348

Work-related stress

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 37 25 17 8 9 1 3 64 18 6950
2022 Health care practitioners 58 20 18 3 0 2 0 79 3 40
2022 Federal regulators 35 28 16 7 12 1 1 64 20 305
2022 Compliance, inspection and enforcement 34 28 17 9 10 1 2 64 19 9650
2022 Communications or public affairs 40 30 14 7 6 0 3 72 13 475
2022 Access to information and privacy 43 26 16 6 4 1 3 72 11 565
2022 Security 39 25 16 8 9 1 4 67 17 495
2022 Science and technology 44 24 15 7 8 0 3 70 15 190
2022 Library services 27 45 13 3 10 0 2 73 14 35
2022 Legal services 33 27 16 12 9 1 2 62 21 165
2022 Administration and operations 42 27 13 7 8 1 3 71 16 2650
2022 Human resources 46 26 13 6 5 0 3 74 12 1390
2022 Financial management 42 27 12 6 10 1 2 72 17 625
2022 Procurement 33 32 16 4 7 0 8 71 12 85
2022 Real property 34 28 17 10 8 1 2 63 18 175
2022 Materiel management 42 26 16 10 4 0 2 70 14 75
2022 Information management 44 23 16 9 7 0 1 68 16 320
2022 Information technology 44 26 13 6 8 1 2 73 14 2695
2022 Internal audit 39 24 15 8 10 1 3 66 19 570
2022 Evaluation 42 25 14 9 8 0 2 68 17 275
2022 Data sciences 43 24 12 6 12 1 2 69 19 300
2022 Policy 39 29 16 6 7 0 2 70 14 370
2022 Project management 42 27 13 8 9 0 2 70 17 1060
2022 Other services to the public 41 24 16 7 9 1 2 67 16 2465
2022 None of the above 40 25 16 7 7 1 3 68 15 3290
2020 Client contact centre 37 27 19 9 6 1 1 66 15 4657
2020 Health care practitioners 62 11 14 8 6 0 0 72 14 37
2020 Federal regulators 46 23 13 6 11 0 1 70 17 212
2020 Compliance, inspection and enforcement 39 29 17 8 5 0 1 69 13 9245
2020 Communications or public affairs 40 33 15 6 5 0 0 73 12 397
2020 Access to information and privacy 37 31 19 8 4 0 2 69 12 401
2020 Security 48 28 16 5 2 0 1 76 8 260
2020 Science and technology 39 35 14 8 3 0 1 75 11 197
2020 Library services 41 27 28 0 3 0 0 68 3 27
2020 Legal services 40 24 20 10 7 0 0 63 17 136
2020 Administration and operations 42 29 17 6 5 0 1 72 11 2397
2020 Human resources 50 28 12 5 4 0 1 79 9 1160
2020 Financial management 46 28 15 5 5 0 1 74 10 611
2020 Procurement 37 30 18 9 5 0 1 68 14 80
2020 Real property 40 34 12 8 3 1 1 76 12 153
2020 Materiel management 30 32 19 17 2 0 0 62 19 86
2020 Information management 41 28 16 7 3 3 2 72 11 285
2020 Information technology 52 28 12 5 2 0 1 80 8 2407
2020 Internal audit 37 27 19 10 5 0 0 65 16 342
2020 Evaluation 40 33 15 8 3 0 1 74 11 149
2020 Data sciences 44 32 16 6 1 0 0 77 8 200
2020 Policy 43 30 16 5 5 0 0 73 10 418
2020 Project management 46 29 14 6 3 0 1 76 9 694
2020 Other services to the public 39 30 17 7 6 1 1 69 13 2479
2020 None of the above 40 27 18 8 6 1 1 68 14 3159
2019 Client contact centre 27 28 21 11 11 0 1 56 23 3770
2019 Health care practitioners 32 41 12 3 11 0 0 73 15 32
2019 Federal regulators 33 28 20 8 10 0 0 62 18 224
2019 Compliance, inspection and enforcement 29 32 20 9 9 0 1 61 18 8733
2019 Communications or public affairs 27 34 20 10 9 0 1 62 18 364
2019 Access to information and privacy 32 31 14 11 9 1 2 65 20 370
2019 Security 39 30 12 9 9 0 1 70 18 226
2019 Science and technology 39 29 21 5 3 0 2 70 9 180
2019 Library services 35 30 21 0 11 0 3 66 12 32
2019 Legal services 27 29 18 10 15 1 0 56 25 139
2019 Administration and operations 34 31 17 9 8 0 1 66 17 2485
2019 Human resources 38 29 16 8 7 0 2 68 15 1035
2019 Financial management 35 31 18 7 9 0 0 66 16 687
2019 Procurement 43 28 14 14 1 0 0 71 15 66
2019 Real property 32 25 19 12 9 1 2 59 21 161
2019 Materiel management 32 33 18 8 8 0 1 65 17 130
2019 Information management 35 30 21 7 6 1 1 66 13 319
2019 Information technology 43 31 14 6 4 0 2 76 11 2415
2019 Internal audit 24 29 24 9 12 0 2 54 21 384
2019 Evaluation 35 24 23 10 7 1 1 59 18 190
2019 Data sciences 37 32 18 7 5 0 1 70 13 234
2019 Policy 30 36 16 9 9 1 0 66 18 377
2019 Project management 36 31 17 7 8 0 1 67 15 598
2019 Other services to the public 32 31 19 7 9 0 0 64 17 2142
2019 None of the above 32 29 18 10 10 0 1 62 20 3418
2018 Client contact centre 24 27 21 12 14 0 2 52 27 3438
2018 Health care practitioners 38 21 26 8 7 0 0 60 15 41
2018 Federal regulators 26 27 25 11 9 0 1 54 21 246
2018 Compliance, inspection and enforcement 24 30 23 11 11 0 1 55 22 8758
2018 Communications or public affairs 26 31 20 11 11 0 1 58 21 352
2018 Access to information and privacy 33 33 20 7 6 0 1 67 13 323
2018 Security 28 36 20 9 6 0 0 64 15 226
2018 Science and technology 30 30 20 7 11 1 1 61 18 170
2018 Library services 22 36 22 3 18 0 0 57 21 28
2018 Legal services 25 26 19 10 17 0 2 52 28 115
2018 Administration and operations 30 28 21 11 8 0 2 59 20 2397
2018 Human resources 32 29 19 9 9 0 1 62 18 1012
2018 Financial management 28 32 20 11 9 0 0 60 20 691
2018 Procurement 31 27 30 7 4 0 1 59 11 74
2018 Real property 27 30 24 10 8 0 1 58 18 143
2018 Materiel management 28 33 19 9 10 1 1 62 19 138
2018 Information management 30 30 23 6 10 1 1 61 16 301
2018 Information technology 35 31 18 9 6 0 1 67 15 2436
2018 Internal audit 22 30 19 12 13 1 3 55 26 386
2018 Evaluation 28 31 19 14 7 0 1 60 21 192
2018 Data sciences 29 33 18 10 7 1 3 64 18 166
2018 Policy 30 29 20 8 12 0 1 60 20 348
2018 Project management 30 28 22 7 10 0 3 60 18 540
2018 Other services to the public 27 31 21 10 9 1 1 59 20 1794
2018 None of the above 29 26 21 10 11 1 2 56 22 3115

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 27 27 24 10 8 1 3 56 19 6950
2022 Health care practitioners 33 34 19 6 7 0 0 67 13 40
2022 Federal regulators 21 27 26 12 11 0 2 50 24 310
2022 Compliance, inspection and enforcement 20 29 26 13 10 0 1 50 23 9665
2022 Communications or public affairs 17 30 27 13 13 0 0 47 26 475
2022 Access to information and privacy 28 28 24 10 8 1 1 57 19 570
2022 Security 19 31 26 13 9 1 2 51 23 500
2022 Science and technology 28 29 24 10 6 1 1 58 17 190
2022 Library services 37 29 19 5 10 0 0 66 14 35
2022 Legal services 25 26 25 14 9 0 1 52 23 165
2022 Administration and operations 24 28 25 12 10 0 1 53 22 2655
2022 Human resources 15 27 25 16 14 0 1 43 31 1385
2022 Financial management 20 34 25 11 9 0 1 55 20 620
2022 Procurement 20 27 30 11 8 1 2 49 20 85
2022 Real property 17 33 29 12 8 1 1 51 20 175
2022 Materiel management 32 31 23 5 7 0 2 64 12 75
2022 Information management 25 30 26 9 10 0 1 55 18 320
2022 Information technology 27 30 23 11 8 0 1 58 19 2700
2022 Internal audit 29 25 26 12 5 0 2 56 17 570
2022 Evaluation 25 32 26 12 5 0 0 57 17 270
2022 Data sciences 26 35 20 10 7 1 1 62 18 300
2022 Policy 17 30 24 16 12 0 1 47 29 370
2022 Project management 20 28 28 14 10 0 0 48 24 1060
2022 Other services to the public 24 29 26 11 8 0 1 54 19 2475
2022 None of the above 26 29 23 11 9 1 2 56 20 3290
2020 Client contact centre 28 28 22 12 7 1 2 57 20 4658
2020 Health care practitioners 27 19 35 14 5 0 0 46 19 37
2020 Federal regulators 28 28 22 15 6 0 1 57 21 213
2020 Compliance, inspection and enforcement 25 29 26 13 7 0 1 54 20 9269
2020 Communications or public affairs 19 28 26 15 11 0 0 48 27 394
2020 Access to information and privacy 25 31 22 12 7 1 3 57 20 401
2020 Security 27 33 20 12 7 0 1 60 20 261
2020 Science and technology 25 33 23 11 6 0 1 59 17 197
2020 Library services 18 39 27 11 3 0 0 58 15 27
2020 Legal services 24 20 26 16 13 0 1 45 29 136
2020 Administration and operations 25 30 24 12 7 0 0 56 20 2401
2020 Human resources 19 25 28 17 11 0 0 44 28 1165
2020 Financial management 24 31 25 13 6 0 0 55 20 614
2020 Procurement 15 36 25 18 5 1 0 51 24 81
2020 Real property 26 26 29 12 6 1 0 53 18 154
2020 Materiel management 33 32 20 9 3 0 2 67 12 85
2020 Information management 26 30 25 6 9 2 2 58 16 281
2020 Information technology 24 30 25 12 8 0 0 54 20 2409
2020 Internal audit 28 29 26 10 6 0 1 57 16 340
2020 Evaluation 24 35 27 9 5 0 0 58 15 150
2020 Data sciences 25 26 25 15 8 1 0 52 23 200
2020 Policy 26 26 24 13 11 0 0 52 24 418
2020 Project management 20 28 28 15 8 0 1 49 23 695
2020 Other services to the public 28 31 23 10 6 0 1 60 17 2482
2020 None of the above 29 29 24 10 7 1 1 59 17 3162
2019 Client contact centre 27 27 24 12 8 0 2 55 20 3768
2019 Health care practitioners 21 33 21 12 8 0 5 57 21 32
2019 Federal regulators 23 30 27 13 5 1 1 54 19 223
2019 Compliance, inspection and enforcement 20 32 27 13 8 0 1 52 22 8723
2019 Communications or public affairs 22 31 27 13 7 0 0 53 20 364
2019 Access to information and privacy 31 31 18 10 7 0 1 63 18 368
2019 Security 30 36 19 12 3 0 0 67 14 226
2019 Science and technology 24 34 23 12 7 0 1 59 19 178
2019 Library services 17 26 35 17 6 0 0 42 23 33
2019 Legal services 18 27 22 18 14 1 0 46 32 139
2019 Administration and operations 27 32 23 12 6 0 1 59 18 2484
2019 Human resources 19 29 26 17 9 0 1 48 26 1035
2019 Financial management 23 31 28 13 5 0 0 54 18 687
2019 Procurement 27 30 16 17 10 0 0 57 27 66
2019 Real property 21 32 24 10 10 0 3 55 20 161
2019 Materiel management 34 39 21 5 1 0 0 73 6 131
2019 Information management 29 29 24 12 5 0 1 59 17 317
2019 Information technology 24 34 21 12 7 0 1 59 20 2419
2019 Internal audit 23 34 26 11 5 0 1 58 16 384
2019 Evaluation 24 38 26 7 5 1 1 62 12 190
2019 Data sciences 27 37 24 8 4 0 1 65 11 232
2019 Policy 22 28 27 14 8 1 1 51 22 376
2019 Project management 22 34 22 12 9 0 0 56 21 601
2019 Other services to the public 26 31 24 12 7 0 1 57 19 2145
2019 None of the above 28 30 21 12 7 0 1 59 19 3418
2018 Client contact centre 23 25 26 14 9 0 2 49 24 3430
2018 Health care practitioners 20 28 33 11 5 0 3 49 17 41
2018 Federal regulators 15 28 29 14 13 0 1 43 27 246
2018 Compliance, inspection and enforcement 15 28 30 16 10 0 1 43 26 8741
2018 Communications or public affairs 17 23 30 16 13 0 1 41 29 352
2018 Access to information and privacy 27 24 23 14 11 0 1 52 25 324
2018 Security 20 35 28 12 5 0 0 55 17 226
2018 Science and technology 14 28 32 17 9 0 0 42 26 171
2018 Library services 18 26 32 11 13 0 0 45 24 28
2018 Legal services 17 26 23 18 15 0 2 44 33 115
2018 Administration and operations 21 28 29 13 8 0 1 49 21 2395
2018 Human resources 13 23 29 20 14 0 0 36 35 1013
2018 Financial management 20 26 28 17 8 0 0 46 25 691
2018 Procurement 15 38 31 11 5 0 0 53 16 74
2018 Real property 20 32 28 12 8 0 0 52 20 144
2018 Materiel management 32 33 20 11 3 0 1 66 14 139
2018 Information management 24 32 26 10 7 0 0 56 18 302
2018 Information technology 18 30 28 15 8 0 1 49 22 2433
2018 Internal audit 23 29 28 13 6 1 0 53 19 386
2018 Evaluation 21 31 30 12 6 0 0 52 18 193
2018 Data sciences 20 28 28 16 6 1 2 49 22 166
2018 Policy 21 28 27 12 10 0 1 50 23 347
2018 Project management 16 28 26 17 12 0 1 45 29 539
2018 Other services to the public 20 27 30 13 9 0 0 48 22 1790
2018 None of the above 23 28 27 13 8 0 1 52 21 3118

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 20 12 6 4 1 14 74 12 6920
2022 Health care practitioners 57 17 10 9 0 0 6 80 10 40
2022 Federal regulators 30 29 20 10 8 1 3 60 19 305
2022 Compliance, inspection and enforcement 32 30 19 9 6 1 3 64 16 9645
2022 Communications or public affairs 24 26 26 14 10 0 0 51 23 475
2022 Access to information and privacy 39 25 16 7 5 1 5 69 14 570
2022 Security 30 28 20 11 6 1 4 61 18 495
2022 Science and technology 37 27 17 11 5 0 3 67 16 190
2022 Library services 43 32 5 5 10 2 3 79 15 35
2022 Legal services 34 30 18 8 7 0 3 66 15 165
2022 Administration and operations 34 29 19 10 6 1 2 64 17 2645
2022 Human resources 26 29 22 13 9 0 2 56 22 1385
2022 Financial management 28 31 18 11 7 0 3 61 19 620
2022 Procurement 31 30 24 7 7 0 2 61 14 85
2022 Real property 22 40 17 10 10 2 1 63 20 175
2022 Materiel management 42 22 19 4 8 0 5 68 12 75
2022 Information management 39 23 18 8 8 1 4 65 16 320
2022 Information technology 35 30 16 9 7 0 3 67 16 2700
2022 Internal audit 38 23 19 11 4 1 4 65 15 565
2022 Evaluation 37 27 21 7 5 1 1 66 12 275
2022 Data sciences 37 30 17 8 6 0 2 68 14 300
2022 Policy 26 28 21 12 10 0 2 56 23 370
2022 Project management 24 31 24 10 9 0 1 57 19 1055
2022 Other services to the public 38 29 17 7 4 1 4 70 12 2465
2022 None of the above 36 28 16 8 5 1 5 68 15 3280
2020 Client contact centre 45 21 14 6 3 2 9 75 10 4647
2020 Health care practitioners 50 16 14 16 3 0 0 67 19 36
2020 Federal regulators 37 29 17 7 6 2 1 68 14 211
2020 Compliance, inspection and enforcement 36 30 19 9 5 0 1 67 14 9249
2020 Communications or public affairs 26 32 18 15 8 0 0 59 23 396
2020 Access to information and privacy 35 30 15 9 5 0 5 69 15 401
2020 Security 35 34 15 7 6 0 2 70 14 261
2020 Science and technology 29 31 22 12 4 0 2 61 17 194
2020 Library services 21 62 10 7 0 0 0 83 7 27
2020 Legal services 35 22 21 15 7 0 0 57 22 135
2020 Administration and operations 34 32 19 9 5 1 1 67 14 2393
2020 Human resources 28 30 24 10 7 0 1 59 17 1163
2020 Financial management 32 29 20 10 9 0 1 61 19 614
2020 Procurement 26 30 23 16 2 1 1 57 19 81
2020 Real property 30 34 19 13 3 1 0 65 16 153
2020 Materiel management 48 27 15 5 1 2 1 77 7 86
2020 Information management 37 24 20 8 6 2 3 64 15 286
2020 Information technology 32 30 20 10 7 0 1 63 17 2412
2020 Internal audit 35 31 21 7 4 1 1 68 11 341
2020 Evaluation 26 42 15 8 6 1 1 70 14 148
2020 Data sciences 32 32 16 10 7 1 2 66 17 199
2020 Policy 32 29 16 13 8 0 1 62 22 417
2020 Project management 23 34 23 12 7 0 1 58 19 693
2020 Other services to the public 43 28 13 8 3 1 3 75 11 2469
2020 None of the above 40 27 16 9 5 1 3 69 14 3147
2019 Client contact centre 40 23 15 7 5 1 9 70 13 3750
2019 Health care practitioners 35 33 12 6 5 0 8 75 12 32
2019 Federal regulators 32 37 12 11 5 1 3 71 16 223
2019 Compliance, inspection and enforcement 31 32 20 10 6 0 2 64 16 8699
2019 Communications or public affairs 26 36 23 10 4 0 1 63 14 365
2019 Access to information and privacy 44 24 13 7 6 0 5 72 14 368
2019 Security 41 31 15 8 3 1 1 73 12 225
2019 Science and technology 28 30 23 8 8 1 3 60 16 179
2019 Library services 28 42 18 6 3 0 3 72 9 33
2019 Legal services 32 26 17 13 12 1 0 58 25 139
2019 Administration and operations 33 33 18 9 4 1 1 68 14 2472
2019 Human resources 28 34 21 9 6 0 1 62 16 1029
2019 Financial management 33 30 21 9 6 0 1 64 15 685
2019 Procurement 35 27 16 12 9 0 1 63 21 66
2019 Real property 32 24 26 9 5 0 3 58 15 161
2019 Materiel management 54 25 15 4 3 0 0 79 7 129
2019 Information management 40 31 14 9 3 0 2 73 13 318
2019 Information technology 31 33 19 9 6 1 2 65 16 2407
2019 Internal audit 35 28 23 8 3 0 3 65 12 382
2019 Evaluation 35 34 15 10 4 0 3 71 14 189
2019 Data sciences 37 37 13 9 3 0 1 75 12 234
2019 Policy 26 27 25 12 8 1 1 54 21 373
2019 Project management 28 34 21 11 6 0 1 62 17 598
2019 Other services to the public 38 29 18 7 4 1 3 70 12 2137
2019 None of the above 39 28 17 8 6 1 2 68 14 3406
2018 Client contact centre 31 24 19 9 8 1 8 60 19 3414
2018 Health care practitioners 35 33 15 11 3 0 3 70 14 41
2018 Federal regulators 26 27 25 11 8 0 3 55 20 246
2018 Compliance, inspection and enforcement 24 29 24 12 8 0 2 55 21 8719
2018 Communications or public affairs 18 26 29 15 11 0 1 45 26 350
2018 Access to information and privacy 32 27 17 11 10 0 2 60 22 325
2018 Security 36 29 18 12 4 0 1 67 16 224
2018 Science and technology 24 28 27 10 9 0 2 53 20 171
2018 Library services 14 40 26 7 13 0 0 54 20 28
2018 Legal services 25 25 19 19 10 1 2 51 29 112
2018 Administration and operations 27 29 22 13 7 1 2 58 20 2386
2018 Human resources 18 29 27 15 10 0 1 47 25 1009
2018 Financial management 24 29 24 13 9 1 1 54 22 691
2018 Procurement 26 29 23 10 10 0 1 56 20 72
2018 Real property 25 30 25 10 7 1 2 57 18 143
2018 Materiel management 44 24 23 5 3 0 1 69 8 138
2018 Information management 32 28 23 8 6 1 1 62 14 299
2018 Information technology 24 31 23 13 7 0 1 56 20 2423
2018 Internal audit 26 28 27 10 5 1 2 56 16 383
2018 Evaluation 34 26 26 9 4 0 2 61 13 191
2018 Data sciences 26 28 23 13 7 1 3 56 20 165
2018 Policy 25 31 23 13 8 1 0 56 21 348
2018 Project management 21 28 24 18 9 0 1 49 27 539
2018 Other services to the public 30 28 22 11 7 1 2 59 18 1779
2018 None of the above 31 28 22 10 6 1 2 60 16 3106

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 38 21 15 8 7 4 6 65 18 6925
2022 Health care practitioners 57 14 11 7 2 2 7 78 10 40
2022 Federal regulators 38 19 14 10 11 3 4 62 23 305
2022 Compliance, inspection and enforcement 35 22 17 9 7 4 5 64 18 9655
2022 Communications or public affairs 26 24 21 14 12 1 1 51 27 475
2022 Access to information and privacy 42 23 15 8 5 4 3 70 13 570
2022 Security 25 24 25 13 9 2 3 51 23 495
2022 Science and technology 36 24 18 12 4 0 5 64 17 190
2022 Library services 36 36 16 3 10 0 0 72 12 35
2022 Legal services 31 25 21 9 7 2 5 60 17 165
2022 Administration and operations 33 24 19 12 9 1 3 59 21 2655
2022 Human resources 23 22 21 16 14 1 3 47 31 1390
2022 Financial management 37 24 18 12 6 1 2 63 18 620
2022 Procurement 26 33 14 12 12 1 2 61 25 85
2022 Real property 25 28 20 13 9 3 3 56 23 175
2022 Materiel management 26 37 22 7 8 0 0 62 15 75
2022 Information management 37 25 18 9 9 1 2 64 18 315
2022 Information technology 31 27 19 11 8 1 2 60 20 2705
2022 Internal audit 38 23 16 9 5 4 6 67 15 570
2022 Evaluation 46 18 17 7 5 3 3 69 13 270
2022 Data sciences 42 22 19 9 5 0 3 66 15 295
2022 Policy 25 26 20 12 13 0 3 53 26 370
2022 Project management 24 27 23 13 11 1 2 52 25 1055
2022 Other services to the public 41 23 15 8 6 3 3 69 15 2475
2022 None of the above 38 22 16 8 7 3 5 66 17 3295
2020 Client contact centre 36 21 17 11 7 4 4 62 20 4636
2020 Health care practitioners 49 24 22 0 2 3 0 75 2 37
2020 Federal regulators 40 24 17 9 4 3 2 68 14 209
2020 Compliance, inspection and enforcement 43 25 15 8 4 2 4 71 12 9228
2020 Communications or public affairs 30 27 19 13 9 0 1 58 22 395
2020 Access to information and privacy 36 24 18 9 9 2 3 63 18 399
2020 Security 34 29 15 13 7 0 1 64 21 261
2020 Science and technology 39 25 19 7 5 2 2 67 12 195
2020 Library services 25 16 39 8 3 8 0 45 12 27
2020 Legal services 32 20 22 19 5 2 0 53 25 135
2020 Administration and operations 39 27 17 8 6 1 2 68 14 2392
2020 Human resources 29 26 20 13 10 1 1 56 24 1162
2020 Financial management 42 24 18 8 5 2 1 68 13 613
2020 Procurement 27 26 22 11 10 2 1 55 22 81
2020 Real property 40 28 16 9 5 2 1 70 14 153
2020 Materiel management 34 33 20 7 4 0 2 68 11 86
2020 Information management 36 22 17 12 9 3 1 60 22 281
2020 Information technology 28 28 23 11 8 1 1 57 19 2405
2020 Internal audit 41 26 18 6 3 3 3 71 9 343
2020 Evaluation 41 32 7 8 7 4 1 77 15 150
2020 Data sciences 37 25 19 13 3 1 1 64 16 200
2020 Policy 39 28 15 9 8 1 1 68 17 416
2020 Project management 27 28 23 11 9 0 1 56 20 695
2020 Other services to the public 46 24 14 7 4 3 3 74 12 2465
2020 None of the above 44 22 15 8 5 3 3 70 14 3139
2019 Client contact centre 31 24 18 11 10 2 4 59 22 3754
2019 Health care practitioners 33 33 19 3 6 0 5 70 10 31
2019 Federal regulators 36 22 18 11 9 1 3 60 21 224
2019 Compliance, inspection and enforcement 35 26 17 10 7 2 3 64 18 8687
2019 Communications or public affairs 30 29 18 13 9 0 1 60 22 365
2019 Access to information and privacy 40 23 14 10 8 2 2 66 19 369
2019 Security 31 30 23 11 5 0 0 60 17 224
2019 Science and technology 32 30 22 7 6 1 2 64 14 181
2019 Library services 9 40 11 25 9 3 3 52 36 33
2019 Legal services 22 26 21 12 16 1 1 49 29 137
2019 Administration and operations 34 28 19 10 7 1 2 64 17 2469
2019 Human resources 23 24 24 15 12 0 1 48 27 1027
2019 Financial management 38 27 17 10 5 1 1 67 16 685
2019 Procurement 42 19 14 10 15 0 0 61 25 66
2019 Real property 32 24 19 15 7 0 3 58 22 161
2019 Materiel management 37 39 14 5 5 0 0 76 10 129
2019 Information management 35 27 14 14 7 1 1 64 22 317
2019 Information technology 27 29 20 13 9 1 1 57 23 2404
2019 Internal audit 41 26 18 6 3 2 4 71 9 382
2019 Evaluation 41 23 18 10 6 0 2 66 16 190
2019 Data sciences 41 25 20 9 5 0 1 66 14 232
2019 Policy 25 23 24 19 7 1 1 49 27 373
2019 Project management 25 27 23 15 9 0 1 53 24 598
2019 Other services to the public 40 25 16 8 7 1 3 68 15 2130
2019 None of the above 40 23 17 9 7 2 3 66 16 3395
2018 Client contact centre 26 23 21 13 11 2 4 52 26 3418
2018 Health care practitioners 50 24 12 7 2 3 3 78 10 41
2018 Federal regulators 27 23 22 16 9 2 2 52 26 245
2018 Compliance, inspection and enforcement 30 24 21 12 8 2 3 57 22 8717
2018 Communications or public affairs 20 25 24 18 11 0 1 46 30 351
2018 Access to information and privacy 36 21 15 10 15 1 2 58 26 324
2018 Security 22 33 24 16 4 0 1 55 21 227
2018 Science and technology 22 31 22 14 5 3 3 57 19 171
2018 Library services 14 26 26 22 13 0 0 40 35 28
2018 Legal services 22 27 18 13 16 0 4 51 30 114
2018 Administration and operations 28 25 22 14 8 1 2 55 23 2390
2018 Human resources 16 24 24 18 17 0 1 40 36 1008
2018 Financial management 30 25 24 11 8 1 2 57 19 683
2018 Procurement 26 22 24 15 9 1 3 49 26 74
2018 Real property 22 33 18 11 11 2 2 57 24 143
2018 Materiel management 35 24 20 13 6 1 1 60 19 139
2018 Information management 31 25 22 13 8 1 0 56 22 299
2018 Information technology 21 27 23 16 11 1 1 49 27 2423
2018 Internal audit 34 24 21 9 8 1 4 61 17 383
2018 Evaluation 38 31 16 10 4 0 1 70 14 193
2018 Data sciences 30 23 19 17 7 1 4 55 25 164
2018 Policy 30 25 20 16 6 2 1 56 23 347
2018 Project management 22 22 26 15 13 0 2 45 29 535
2018 Other services to the public 32 24 19 12 10 2 2 58 23 1782
2018 None of the above 32 24 20 11 8 2 3 59 20 3107

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 60 15 6 3 2 1 13 88 5 6940
2022 Health care practitioners 74 15 2 2 0 2 4 95 2 40
2022 Federal regulators 59 13 9 2 3 2 12 84 5 305
2022 Compliance, inspection and enforcement 62 13 5 2 2 1 15 89 5 9670
2022 Communications or public affairs 51 21 12 6 5 0 5 75 12 475
2022 Access to information and privacy 65 15 6 1 1 2 10 91 2 565
2022 Security 53 18 10 2 5 1 10 80 8 500
2022 Science and technology 56 18 10 2 3 2 9 83 5 190
2022 Library services 63 16 2 3 0 0 15 94 3 35
2022 Legal services 57 16 8 5 2 1 11 83 8 165
2022 Administration and operations 57 17 8 4 3 1 10 83 7 2655
2022 Human resources 49 21 12 5 4 0 8 77 10 1390
2022 Financial management 56 21 8 4 4 1 7 83 9 625
2022 Procurement 53 24 8 3 0 2 10 88 4 85
2022 Real property 59 16 8 5 3 1 8 82 9 175
2022 Materiel management 63 17 10 3 1 0 5 85 5 75
2022 Information management 58 20 7 1 3 1 9 87 5 320
2022 Information technology 57 22 9 4 3 0 5 84 7 2705
2022 Internal audit 62 15 6 2 0 1 14 90 3 570
2022 Evaluation 70 12 6 1 1 2 8 91 2 275
2022 Data sciences 63 16 8 4 3 0 6 84 7 300
2022 Policy 53 16 9 5 5 0 11 78 11 370
2022 Project management 51 22 11 4 5 1 8 79 9 1060
2022 Other services to the public 68 13 4 2 1 1 11 92 3 2475
2022 None of the above 63 12 5 3 2 1 14 89 5 3295
2020 Client contact centre 60 17 9 3 2 2 7 85 5 4639
2020 Health care practitioners 65 16 6 8 3 0 3 84 11 37
2020 Federal regulators 61 15 9 3 3 0 8 83 7 212
2020 Compliance, inspection and enforcement 66 15 7 2 2 0 8 88 4 9216
2020 Communications or public affairs 44 27 12 9 6 0 2 73 15 395
2020 Access to information and privacy 60 19 9 3 2 0 7 84 6 399
2020 Security 54 21 9 6 3 0 7 81 9 260
2020 Science and technology 56 23 8 3 2 0 7 86 5 196
2020 Library services 64 24 3 0 0 0 8 96 0 27
2020 Legal services 55 13 15 8 4 1 4 72 12 134
2020 Administration and operations 59 19 10 4 2 0 6 83 7 2385
2020 Human resources 51 22 11 7 5 1 4 76 12 1163
2020 Financial management 55 22 12 5 4 0 2 79 9 611
2020 Procurement 48 30 12 5 2 0 3 80 8 80
2020 Real property 63 18 7 5 3 1 3 84 8 153
2020 Materiel management 68 14 6 2 1 0 9 90 4 86
2020 Information management 61 16 9 4 4 3 2 82 8 284
2020 Information technology 49 26 12 6 4 0 3 77 10 2407
2020 Internal audit 64 16 9 2 1 1 8 87 4 340
2020 Evaluation 67 19 7 3 1 1 2 89 4 147
2020 Data sciences 55 20 13 6 3 1 2 77 10 200
2020 Policy 58 17 10 5 3 0 6 80 8 417
2020 Project management 49 24 11 7 5 0 4 76 12 689
2020 Other services to the public 70 14 5 2 1 1 7 91 4 2463
2020 None of the above 66 13 7 3 2 1 8 87 5 3156
2019 Client contact centre 62 18 7 2 2 1 9 88 5 3756
2019 Health care practitioners 55 12 15 3 0 0 14 78 4 32
2019 Federal regulators 65 15 8 4 0 0 7 87 4 221
2019 Compliance, inspection and enforcement 69 14 5 1 1 0 10 92 3 8700
2019 Communications or public affairs 54 24 12 4 2 1 4 82 6 366
2019 Access to information and privacy 68 14 5 2 2 0 8 90 4 368
2019 Security 64 22 6 2 1 0 5 91 3 223
2019 Science and technology 65 21 3 2 1 0 8 93 4 177
2019 Library services 68 24 0 0 0 0 8 100 0 32
2019 Legal services 61 15 8 4 4 1 7 82 9 136
2019 Administration and operations 65 18 6 2 1 1 7 90 4 2472
2019 Human resources 57 21 9 4 3 0 6 82 8 1028
2019 Financial management 61 20 6 4 2 0 6 87 6 684
2019 Procurement 67 15 7 4 0 0 6 87 5 66
2019 Real property 61 15 6 5 2 0 11 85 8 160
2019 Materiel management 72 17 3 2 0 0 6 95 2 129
2019 Information management 71 16 5 2 1 1 5 92 3 319
2019 Information technology 58 22 9 4 2 0 4 84 6 2408
2019 Internal audit 68 15 5 1 1 0 9 92 3 385
2019 Evaluation 70 12 5 3 1 1 8 91 3 190
2019 Data sciences 66 18 7 5 1 0 4 88 6 234
2019 Policy 56 21 11 2 2 1 8 84 4 375
2019 Project management 58 21 8 4 3 0 6 85 7 599
2019 Other services to the public 71 13 4 1 1 0 8 92 3 2133
2019 None of the above 69 14 5 2 2 1 9 91 3 3401
2018 Client contact centre 57 17 10 3 2 1 11 83 5 3407
2018 Health care practitioners 64 19 7 3 0 3 5 90 3 41
2018 Federal regulators 57 15 12 2 2 0 12 81 5 246
2018 Compliance, inspection and enforcement 63 16 6 2 1 1 11 89 4 8720
2018 Communications or public affairs 46 24 11 7 5 0 7 75 13 351
2018 Access to information and privacy 63 18 9 3 3 0 3 84 7 322
2018 Security 62 18 10 3 1 0 6 86 4 227
2018 Science and technology 55 22 7 2 2 0 10 87 5 170
2018 Library services 63 30 4 0 3 0 0 93 3 28
2018 Legal services 57 14 11 3 4 0 9 79 9 114
2018 Administration and operations 59 17 10 3 2 1 9 84 6 2391
2018 Human resources 48 20 13 7 4 0 7 74 12 1008
2018 Financial management 55 22 9 4 2 0 6 83 7 686
2018 Procurement 59 21 6 3 1 0 9 89 4 75
2018 Real property 54 21 11 2 1 1 10 84 4 144
2018 Materiel management 66 19 6 3 1 0 4 89 5 139
2018 Information management 62 17 8 3 2 1 7 86 5 299
2018 Information technology 50 26 11 5 2 0 5 80 8 2428
2018 Internal audit 57 16 11 2 1 1 13 84 3 386
2018 Evaluation 67 20 5 1 0 0 7 94 1 193
2018 Data sciences 61 19 9 2 2 1 7 86 5 166
2018 Policy 62 14 11 2 3 0 8 84 5 347
2018 Project management 52 19 10 5 4 0 9 79 9 539
2018 Other services to the public 62 17 8 2 2 1 8 87 5 1783
2018 None of the above 62 15 7 3 1 1 12 88 4 3104

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 24 16 7 7 1 2 69 14 6945
2022 Health care practitioners 46 20 25 2 4 2 0 67 7 40
2022 Federal regulators 38 29 15 8 8 1 2 68 16 310
2022 Compliance, inspection and enforcement 40 29 16 7 7 0 1 70 14 9665
2022 Communications or public affairs 37 23 20 9 10 0 1 61 19 475
2022 Access to information and privacy 46 22 17 7 4 1 2 70 12 565
2022 Security 39 28 15 8 8 1 2 69 16 500
2022 Science and technology 39 30 18 8 4 0 2 71 11 190
2022 Library services 47 27 16 8 2 0 0 74 10 35
2022 Legal services 37 29 18 8 6 0 2 67 14 165
2022 Administration and operations 41 26 16 8 7 0 1 68 15 2655
2022 Human resources 37 26 18 10 8 0 1 63 19 1390
2022 Financial management 41 27 15 9 7 0 2 69 16 625
2022 Procurement 37 27 13 10 9 0 3 66 20 85
2022 Real property 37 31 15 9 7 1 0 69 16 175
2022 Materiel management 31 38 18 3 10 0 0 69 13 75
2022 Information management 43 30 13 5 7 0 1 74 12 320
2022 Information technology 44 28 13 6 6 0 1 74 13 2705
2022 Internal audit 48 24 13 8 5 0 2 74 13 570
2022 Evaluation 46 22 19 7 6 0 1 68 13 275
2022 Data sciences 44 27 16 6 6 0 1 72 12 300
2022 Policy 34 28 17 9 11 0 2 63 20 370
2022 Project management 37 28 18 7 9 0 0 65 16 1060
2022 Other services to the public 44 28 15 6 6 1 1 73 12 2475
2022 None of the above 46 25 14 6 6 1 2 73 13 3300
2020 Client contact centre 37 27 19 9 7 1 1 65 16 4644
2020 Health care practitioners 35 27 19 11 8 0 0 62 19 37
2020 Federal regulators 35 27 20 7 9 1 0 63 17 212
2020 Compliance, inspection and enforcement 35 30 19 9 6 0 0 66 15 9248
2020 Communications or public affairs 31 28 21 12 8 0 0 59 20 396
2020 Access to information and privacy 35 31 16 9 6 0 2 68 16 400
2020 Security 36 32 15 12 4 0 1 69 16 262
2020 Science and technology 30 32 21 9 8 0 0 62 17 196
2020 Library services 38 31 14 14 3 0 0 69 17 27
2020 Legal services 33 21 28 12 5 1 0 55 17 136
2020 Administration and operations 38 28 19 8 6 0 0 66 15 2396
2020 Human resources 34 26 22 11 7 0 1 60 18 1167
2020 Financial management 36 27 19 10 7 0 0 64 17 614
2020 Procurement 22 38 20 10 9 0 1 61 19 81
2020 Real property 35 34 21 6 4 0 0 69 10 154
2020 Materiel management 34 40 13 10 1 0 1 76 11 86
2020 Information management 34 28 20 10 6 2 0 63 17 285
2020 Information technology 36 30 19 8 7 0 1 66 15 2413
2020 Internal audit 39 27 18 10 4 0 1 67 15 343
2020 Evaluation 37 30 19 7 8 0 0 67 15 150
2020 Data sciences 28 28 19 12 11 0 2 57 23 200
2020 Policy 33 27 20 13 8 0 0 59 21 417
2020 Project management 30 30 21 11 7 0 1 61 18 690
2020 Other services to the public 40 27 18 8 6 0 1 67 14 2472
2020 None of the above 40 26 18 8 6 0 1 67 15 3156
2019 Client contact centre 35 29 18 8 8 0 1 65 16 3766
2019 Health care practitioners 27 39 25 6 0 0 3 68 6 32
2019 Federal regulators 40 28 19 7 5 0 1 68 12 225
2019 Compliance, inspection and enforcement 39 31 17 7 5 0 1 71 13 8720
2019 Communications or public affairs 36 31 20 8 4 0 1 67 12 367
2019 Access to information and privacy 41 27 16 8 6 0 2 70 14 369
2019 Security 45 28 14 10 2 0 1 74 12 225
2019 Science and technology 38 32 17 8 5 0 1 70 13 180
2019 Library services 18 43 19 8 9 0 3 63 17 33
2019 Legal services 35 29 17 9 10 1 0 65 19 138
2019 Administration and operations 40 31 17 6 5 0 1 72 11 2475
2019 Human resources 38 27 18 10 6 0 1 66 16 1033
2019 Financial management 33 33 21 6 6 0 1 67 12 686
2019 Procurement 41 37 12 6 3 0 1 79 9 66
2019 Real property 45 29 13 6 4 0 3 76 10 161
2019 Materiel management 48 30 15 5 2 0 0 78 7 128
2019 Information management 36 31 19 8 5 0 1 68 13 317
2019 Information technology 40 29 18 7 5 0 1 70 12 2421
2019 Internal audit 45 30 14 6 4 0 2 76 10 383
2019 Evaluation 38 32 19 8 2 1 1 71 10 189
2019 Data sciences 44 24 19 9 3 0 0 69 12 233
2019 Policy 33 29 21 9 6 1 0 63 16 377
2019 Project management 37 32 15 10 5 0 1 69 15 599
2019 Other services to the public 40 30 17 7 5 0 1 71 12 2141
2019 None of the above 42 27 16 7 6 0 2 71 13 3413
2018 Client contact centre 35 25 22 9 8 0 2 61 17 3429
2018 Health care practitioners 36 22 25 10 5 0 3 60 15 41
2018 Federal regulators 36 30 21 10 3 0 0 66 13 246
2018 Compliance, inspection and enforcement 36 29 19 9 6 0 1 65 15 8739
2018 Communications or public affairs 28 29 21 13 8 0 0 57 21 352
2018 Access to information and privacy 45 26 17 6 5 0 1 72 11 325
2018 Security 34 28 23 9 5 0 0 63 15 227
2018 Science and technology 36 26 17 13 5 1 1 64 19 168
2018 Library services 26 40 24 0 10 0 0 65 10 28
2018 Legal services 27 32 21 11 8 0 1 60 19 115
2018 Administration and operations 39 26 20 8 6 0 1 65 14 2394
2018 Human resources 32 28 20 11 8 0 1 61 19 1011
2018 Financial management 32 29 20 10 9 0 1 61 19 690
2018 Procurement 37 37 17 7 0 0 1 76 7 75
2018 Real property 41 27 20 4 6 1 1 69 10 144
2018 Materiel management 48 25 12 6 7 0 1 74 13 137
2018 Information management 35 32 22 7 4 0 1 67 11 300
2018 Information technology 35 30 19 9 6 0 1 65 15 2435
2018 Internal audit 40 28 17 8 5 1 2 70 13 385
2018 Evaluation 41 29 15 10 5 0 2 70 15 191
2018 Data sciences 38 29 16 7 8 1 1 68 15 166
2018 Policy 38 25 21 7 8 0 0 63 15 345
2018 Project management 32 27 22 9 10 0 1 59 19 540
2018 Other services to the public 36 27 20 9 6 0 1 64 16 1785
2018 None of the above 39 26 19 8 6 0 2 66 14 3108

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 42 23 14 6 5 3 6 72 12 6940
2022 Health care practitioners 47 30 7 9 5 0 2 79 14 40
2022 Federal regulators 36 32 16 4 7 2 3 72 12 305
2022 Compliance, inspection and enforcement 37 31 16 7 5 2 3 71 12 9660
2022 Communications or public affairs 33 34 17 7 8 1 1 68 15 475
2022 Access to information and privacy 48 28 12 3 3 2 4 81 7 560
2022 Security 42 28 17 5 5 1 2 72 10 500
2022 Science and technology 36 31 17 6 6 1 3 70 12 190
2022 Library services 26 41 13 13 7 0 0 66 20 35
2022 Legal services 36 31 15 7 4 3 3 72 12 165
2022 Administration and operations 42 29 16 5 4 1 2 74 10 2660
2022 Human resources 37 33 16 7 5 1 2 71 12 1395
2022 Financial management 43 29 14 6 5 1 2 74 12 625
2022 Procurement 46 21 15 7 7 0 4 70 14 85
2022 Real property 34 32 18 8 5 1 3 68 13 175
2022 Materiel management 34 38 16 4 6 0 2 74 10 75
2022 Information management 41 28 17 8 4 1 1 70 13 315
2022 Information technology 42 32 13 5 4 1 2 76 10 2700
2022 Internal audit 46 26 14 6 2 1 4 76 9 565
2022 Evaluation 46 24 18 5 5 0 2 71 10 275
2022 Data sciences 43 31 16 4 5 0 2 75 9 300
2022 Policy 36 31 15 9 5 0 3 70 15 370
2022 Project management 34 34 18 7 5 1 1 69 13 1055
2022 Other services to the public 45 28 13 5 4 2 3 77 10 2470
2022 None of the above 43 28 13 5 4 2 4 76 10 3290
2020 Client contact centre 39 28 17 6 4 2 3 71 11 4630
2020 Health care practitioners 42 27 17 11 3 0 0 69 14 36
2020 Federal regulators 40 30 14 7 4 2 2 73 12 212
2020 Compliance, inspection and enforcement 33 34 20 7 3 1 1 69 11 9226
2020 Communications or public affairs 40 32 19 6 2 0 1 73 8 396
2020 Access to information and privacy 47 25 15 5 3 1 4 75 9 397
2020 Security 45 33 13 4 1 1 1 80 6 261
2020 Science and technology 32 29 23 11 3 1 1 62 15 194
2020 Library services 30 48 12 0 7 0 3 81 7 27
2020 Legal services 33 34 23 6 2 0 1 68 9 135
2020 Administration and operations 41 33 15 6 3 1 2 76 9 2392
2020 Human resources 39 35 15 6 2 1 2 76 9 1160
2020 Financial management 42 34 17 4 2 1 0 77 6 607
2020 Procurement 36 34 27 0 0 1 1 72 0 80
2020 Real property 42 30 18 8 1 1 0 73 9 154
2020 Materiel management 38 32 20 9 1 0 0 70 10 84
2020 Information management 38 30 17 5 6 2 1 71 12 285
2020 Information technology 41 35 15 5 2 1 1 78 7 2405
2020 Internal audit 39 35 15 6 2 2 1 76 8 340
2020 Evaluation 36 37 15 5 4 3 1 75 10 149
2020 Data sciences 40 35 14 4 3 2 1 78 7 199
2020 Policy 38 37 13 6 3 1 1 77 10 415
2020 Project management 38 35 17 6 2 0 1 74 9 689
2020 Other services to the public 42 31 16 5 3 1 2 76 8 2473
2020 None of the above 40 31 17 6 3 1 2 73 9 3145
2019 Client contact centre 33 31 19 8 5 1 3 66 14 3763
2019 Health care practitioners 37 30 21 6 0 3 3 71 7 32
2019 Federal regulators 33 32 23 7 3 1 2 67 10 223
2019 Compliance, inspection and enforcement 29 35 20 8 5 1 1 66 13 8725
2019 Communications or public affairs 32 38 18 6 4 0 2 71 11 365
2019 Access to information and privacy 44 32 14 5 2 1 2 78 7 369
2019 Security 42 36 15 3 3 0 0 79 6 227
2019 Science and technology 32 35 20 7 4 1 2 68 11 178
2019 Library services 29 47 6 6 6 0 6 80 13 32
2019 Legal services 33 29 23 10 4 1 1 63 13 139
2019 Administration and operations 36 36 17 6 3 1 2 74 9 2476
2019 Human resources 34 36 19 7 3 0 1 70 11 1028
2019 Financial management 37 35 19 5 4 0 0 72 9 687
2019 Procurement 41 29 21 3 0 2 5 74 3 65
2019 Real property 28 38 22 8 2 0 2 68 10 159
2019 Materiel management 50 26 15 5 3 0 1 76 8 131
2019 Information management 31 38 17 7 5 0 1 70 12 319
2019 Information technology 35 36 18 6 3 1 1 72 9 2420
2019 Internal audit 37 37 17 5 2 1 2 75 8 385
2019 Evaluation 43 34 15 6 1 1 1 78 7 189
2019 Data sciences 35 36 20 6 1 1 1 72 7 234
2019 Policy 29 40 18 8 5 1 1 69 13 372
2019 Project management 32 36 19 7 5 0 1 68 12 597
2019 Other services to the public 39 32 15 7 4 1 2 74 11 2136
2019 None of the above 37 33 17 7 4 1 2 72 11 3410
2018 Client contact centre 28 29 23 10 6 1 2 59 17 3419
2018 Health care practitioners 31 41 17 6 3 0 3 74 9 41
2018 Federal regulators 27 35 26 7 4 0 0 62 11 246
2018 Compliance, inspection and enforcement 23 36 23 10 6 1 1 60 17 8730
2018 Communications or public affairs 22 38 22 12 5 0 1 61 17 348
2018 Access to information and privacy 41 27 17 9 4 1 2 70 14 323
2018 Security 34 38 21 5 2 0 0 72 7 225
2018 Science and technology 24 32 26 9 7 1 2 57 16 166
2018 Library services 33 30 11 11 14 0 0 64 25 27
2018 Legal services 29 36 20 9 5 0 0 66 14 113
2018 Administration and operations 31 34 21 8 3 1 1 66 12 2394
2018 Human resources 25 36 25 8 4 1 1 62 12 1013
2018 Financial management 30 34 22 8 4 1 1 66 12 691
2018 Procurement 33 36 25 3 1 0 1 70 4 75
2018 Real property 28 34 20 9 8 1 0 63 17 142
2018 Materiel management 37 36 16 7 3 1 0 73 10 139
2018 Information management 28 39 19 9 4 1 1 67 13 298
2018 Information technology 29 36 21 8 4 1 1 66 12 2431
2018 Internal audit 29 34 21 9 4 1 3 65 13 386
2018 Evaluation 35 34 18 8 4 0 1 70 12 192
2018 Data sciences 25 40 19 11 4 1 1 66 15 167
2018 Policy 30 34 18 10 6 1 1 65 16 349
2018 Project management 26 37 23 8 4 0 1 65 13 534
2018 Other services to the public 30 35 20 8 5 1 2 66 13 1776
2018 None of the above 31 32 20 8 4 1 2 66 13 3108

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 39 25 16 6 6 2 6 69 13 6935
2022 Health care practitioners 46 15 12 18 9 0 0 61 27 40
2022 Federal regulators 32 28 20 9 6 2 3 63 16 305
2022 Compliance, inspection and enforcement 29 31 20 10 8 1 2 61 18 9670
2022 Communications or public affairs 24 31 24 10 10 1 1 56 20 475
2022 Access to information and privacy 39 29 14 6 7 2 3 71 14 570
2022 Security 26 33 22 11 6 1 2 61 17 500
2022 Science and technology 31 25 20 13 7 1 2 59 21 190
2022 Library services 54 23 5 11 7 0 0 77 18 35
2022 Legal services 32 30 18 9 5 1 6 66 15 165
2022 Administration and operations 31 29 20 10 7 1 1 62 17 2655
2022 Human resources 26 31 23 10 7 0 2 58 18 1395
2022 Financial management 35 32 18 8 6 0 1 68 14 625
2022 Procurement 38 30 17 9 6 0 1 68 15 85
2022 Real property 23 36 18 14 9 1 1 59 23 175
2022 Materiel management 27 35 19 8 7 0 3 65 16 75
2022 Information management 33 30 18 10 7 0 1 64 18 320
2022 Information technology 33 32 17 9 7 1 2 67 16 2705
2022 Internal audit 40 26 17 7 5 2 4 69 13 570
2022 Evaluation 38 29 18 7 5 1 1 69 12 275
2022 Data sciences 33 29 21 10 4 1 1 64 15 300
2022 Policy 27 30 21 9 11 0 3 58 20 370
2022 Project management 20 34 21 12 11 0 1 55 24 1060
2022 Other services to the public 36 31 16 8 5 1 2 70 13 2475
2022 None of the above 35 29 18 7 6 2 3 67 14 3295
2020 Client contact centre 32 28 20 10 6 2 2 62 17 4633
2020 Health care practitioners 22 37 30 8 3 0 0 59 11 37
2020 Federal regulators 33 27 22 11 6 0 0 61 17 211
2020 Compliance, inspection and enforcement 24 32 24 12 6 0 1 57 18 9235
2020 Communications or public affairs 26 39 18 12 4 0 1 65 16 394
2020 Access to information and privacy 35 30 20 7 5 0 3 68 12 396
2020 Security 32 35 21 8 3 0 0 67 11 259
2020 Science and technology 26 31 17 15 10 0 1 58 25 194
2020 Library services 34 45 7 0 7 0 7 85 8 26
2020 Legal services 28 29 25 11 4 0 1 59 16 134
2020 Administration and operations 30 35 19 10 4 1 1 66 14 2387
2020 Human resources 28 33 23 10 4 1 1 62 14 1161
2020 Financial management 30 36 20 10 2 0 1 67 13 608
2020 Procurement 26 41 22 5 3 1 1 69 8 80
2020 Real property 28 38 18 12 4 0 0 66 16 153
2020 Materiel management 26 37 23 10 3 0 1 64 14 84
2020 Information management 32 34 15 10 7 2 0 67 17 284
2020 Information technology 31 34 20 9 5 1 1 66 14 2399
2020 Internal audit 32 33 20 8 5 1 1 66 14 341
2020 Evaluation 29 35 21 9 3 1 1 65 13 149
2020 Data sciences 35 33 18 8 4 1 1 70 12 199
2020 Policy 34 34 16 9 6 1 0 69 15 415
2020 Project management 21 38 20 14 6 0 1 59 21 690
2020 Other services to the public 33 34 18 9 4 1 2 68 14 2468
2020 None of the above 32 30 21 9 5 1 2 64 15 3152
2019 Client contact centre 31 29 20 9 7 1 3 63 16 3763
2019 Health care practitioners 26 23 22 19 11 0 0 49 30 32
2019 Federal regulators 33 29 20 12 4 1 2 63 16 224
2019 Compliance, inspection and enforcement 24 33 23 12 6 1 1 58 19 8709
2019 Communications or public affairs 26 37 20 10 6 0 1 64 16 366
2019 Access to information and privacy 38 26 20 9 4 1 2 67 13 368
2019 Security 39 33 18 6 3 0 0 73 9 227
2019 Science and technology 26 32 20 12 8 1 2 59 21 177
2019 Library services 17 41 22 3 3 3 11 68 7 33
2019 Legal services 28 29 22 11 9 1 0 57 20 139
2019 Administration and operations 28 34 22 9 5 1 1 64 14 2468
2019 Human resources 25 35 23 11 5 0 1 60 17 1029
2019 Financial management 29 38 19 9 4 0 1 68 13 686
2019 Procurement 31 29 16 16 1 1 4 63 19 66
2019 Real property 25 35 22 13 4 0 2 61 17 159
2019 Materiel management 37 37 14 7 5 0 0 74 12 130
2019 Information management 30 32 15 16 7 0 0 62 23 318
2019 Information technology 27 36 21 9 5 1 1 64 15 2417
2019 Internal audit 33 33 20 8 1 0 3 69 10 385
2019 Evaluation 30 36 22 7 4 0 2 67 11 188
2019 Data sciences 30 34 25 6 4 0 1 65 10 234
2019 Policy 22 33 21 15 7 1 1 56 23 371
2019 Project management 22 35 24 11 7 0 0 57 19 597
2019 Other services to the public 31 33 20 9 5 1 1 65 15 2134
2019 None of the above 32 31 19 10 6 1 2 65 16 3411
2018 Client contact centre 26 27 24 12 7 1 3 55 20 3419
2018 Health care practitioners 25 30 27 9 8 0 0 55 17 41
2018 Federal regulators 20 32 28 14 6 0 1 52 20 246
2018 Compliance, inspection and enforcement 19 31 26 14 8 1 1 51 23 8727
2018 Communications or public affairs 17 27 30 16 8 0 1 45 24 349
2018 Access to information and privacy 34 26 19 12 8 0 1 61 20 323
2018 Security 30 37 21 8 4 0 1 67 11 225
2018 Science and technology 21 26 31 11 9 0 2 48 20 167
2018 Library services 23 25 30 8 14 0 0 48 22 27
2018 Legal services 21 35 25 13 5 0 0 56 19 113
2018 Administration and operations 23 33 23 13 6 1 1 57 19 2394
2018 Human resources 18 31 28 17 5 0 1 50 22 1008
2018 Financial management 22 33 24 13 6 0 1 56 20 690
2018 Procurement 27 40 26 5 1 0 0 67 7 75
2018 Real property 24 32 24 13 7 1 0 56 20 142
2018 Materiel management 35 26 22 11 4 0 2 62 15 140
2018 Information management 19 39 21 12 8 0 1 59 20 300
2018 Information technology 21 35 25 12 5 0 1 57 17 2426
2018 Internal audit 27 31 25 9 5 1 2 60 14 386
2018 Evaluation 31 30 21 14 4 0 1 61 18 192
2018 Data sciences 24 30 22 13 8 1 1 56 21 167
2018 Policy 26 34 20 13 5 0 1 61 19 348
2018 Project management 18 31 27 15 8 0 1 49 23 536
2018 Other services to the public 24 31 24 11 7 1 1 56 19 1771
2018 None of the above 26 31 21 12 7 1 2 58 20 3107

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 23 10 4 3 1 5 81 8 6955
2022 Health care practitioners 60 22 4 7 2 0 4 86 9 40
2022 Federal regulators 46 26 14 6 6 0 2 74 12 310
2022 Compliance, inspection and enforcement 42 29 15 7 5 1 2 73 11 9680
2022 Communications or public affairs 35 33 18 8 5 0 1 69 13 475
2022 Access to information and privacy 51 24 11 6 3 2 3 79 10 565
2022 Security 39 33 13 8 6 1 2 73 14 500
2022 Science and technology 43 25 12 12 6 0 2 69 19 190
2022 Library services 47 31 10 3 9 0 0 78 12 35
2022 Legal services 43 27 14 4 4 0 9 76 9 165
2022 Administration and operations 42 29 15 6 4 1 2 74 11 2655
2022 Human resources 40 31 15 7 5 0 2 73 12 1395
2022 Financial management 47 25 16 5 5 0 2 74 10 625
2022 Procurement 52 29 9 7 1 0 2 83 8 85
2022 Real property 28 33 19 10 8 1 1 62 19 175
2022 Materiel management 35 33 18 4 7 0 3 70 11 75
2022 Information management 43 28 15 6 6 1 1 72 12 320
2022 Information technology 43 31 13 6 5 1 2 75 12 2710
2022 Internal audit 47 25 11 7 4 2 4 77 11 570
2022 Evaluation 49 28 12 6 4 0 2 78 10 275
2022 Data sciences 38 33 15 8 5 0 1 72 13 300
2022 Policy 42 26 15 6 8 0 3 70 14 370
2022 Project management 30 32 19 10 7 1 2 63 18 1060
2022 Other services to the public 51 25 12 5 3 1 3 79 9 2475
2022 None of the above 47 26 13 6 4 1 4 76 10 3295
2020 Client contact centre 43 28 15 7 4 1 2 73 12 4640
2020 Health care practitioners 51 27 14 3 6 0 0 78 8 37
2020 Federal regulators 43 29 11 9 5 2 1 74 14 213
2020 Compliance, inspection and enforcement 35 32 19 9 5 0 1 68 13 9223
2020 Communications or public affairs 37 30 19 8 5 0 1 68 13 396
2020 Access to information and privacy 47 26 11 9 3 0 3 76 12 398
2020 Security 46 29 15 7 1 0 1 76 9 261
2020 Science and technology 31 29 19 12 7 0 1 61 19 195
2020 Library services 44 32 10 10 0 3 0 79 11 27
2020 Legal services 38 29 18 11 2 0 1 67 14 133
2020 Administration and operations 42 31 15 7 4 0 1 73 11 2386
2020 Human resources 39 30 16 10 3 0 1 71 13 1159
2020 Financial management 43 32 16 6 2 0 1 76 8 609
2020 Procurement 31 43 17 6 1 0 1 75 8 80
2020 Real property 41 28 18 7 5 0 1 69 13 154
2020 Materiel management 37 26 24 9 4 0 0 62 13 85
2020 Information management 40 31 12 9 6 2 0 73 15 286
2020 Information technology 41 33 14 7 3 0 1 75 10 2397
2020 Internal audit 39 32 16 8 3 0 1 72 12 339
2020 Evaluation 38 33 13 8 5 1 2 73 14 149
2020 Data sciences 42 30 17 5 4 1 1 73 10 199
2020 Policy 41 30 15 6 6 1 0 72 13 417
2020 Project management 33 31 20 10 5 0 1 65 15 689
2020 Other services to the public 44 30 14 7 3 0 2 76 11 2474
2020 None of the above 41 30 16 7 4 1 1 72 11 3152
2019 Client contact centre 42 29 15 7 5 1 2 73 12 3758
2019 Health care practitioners 24 42 16 13 5 0 0 66 18 30
2019 Federal regulators 40 26 23 5 4 0 1 68 9 224
2019 Compliance, inspection and enforcement 36 32 18 9 5 0 1 69 13 8699
2019 Communications or public affairs 32 33 19 10 5 0 1 65 16 366
2019 Access to information and privacy 47 27 17 4 3 1 2 75 7 369
2019 Security 46 31 14 5 4 0 0 77 9 227
2019 Science and technology 29 31 15 16 7 1 1 61 23 176
2019 Library services 40 32 6 12 5 0 5 76 18 33
2019 Legal services 44 27 12 8 8 1 0 72 17 138
2019 Administration and operations 39 33 16 7 4 0 1 73 11 2472
2019 Human resources 37 31 18 9 5 0 1 68 14 1032
2019 Financial management 40 32 17 7 4 0 0 72 11 686
2019 Procurement 39 28 17 9 1 0 6 71 11 66
2019 Real property 29 34 17 12 7 0 1 64 18 159
2019 Materiel management 46 29 10 11 4 0 0 75 15 130
2019 Information management 34 31 16 13 7 0 0 64 20 318
2019 Information technology 35 34 18 8 4 1 1 70 12 2419
2019 Internal audit 38 32 20 7 2 0 2 71 9 385
2019 Evaluation 39 40 9 9 1 1 2 80 10 188
2019 Data sciences 31 32 21 11 4 0 1 63 15 233
2019 Policy 30 32 19 10 7 1 1 64 17 372
2019 Project management 27 34 21 11 7 0 0 61 18 598
2019 Other services to the public 44 28 15 7 3 0 1 74 11 2133
2019 None of the above 41 29 15 8 5 1 1 72 13 3404
2018 Client contact centre 36 28 20 9 5 1 2 66 14 3416
2018 Health care practitioners 37 41 17 0 3 0 3 80 3 41
2018 Federal regulators 29 40 19 9 3 0 1 69 12 245
2018 Compliance, inspection and enforcement 29 32 21 10 6 0 1 63 16 8726
2018 Communications or public affairs 27 31 19 12 10 0 0 59 22 346
2018 Access to information and privacy 37 29 20 7 6 0 1 67 13 324
2018 Security 34 37 17 8 2 0 2 72 11 225
2018 Science and technology 30 25 25 12 7 0 1 55 19 167
2018 Library services 42 37 3 0 18 0 0 79 18 27
2018 Legal services 35 29 24 9 4 0 0 64 12 114
2018 Administration and operations 33 31 19 10 4 0 1 65 15 2391
2018 Human resources 27 32 22 12 5 0 2 60 17 1009
2018 Financial management 31 33 18 12 6 0 1 64 17 691
2018 Procurement 36 45 15 4 0 0 0 81 4 75
2018 Real property 25 32 25 11 6 0 0 57 18 142
2018 Materiel management 43 33 14 7 4 0 0 75 10 138
2018 Information management 27 33 22 10 5 0 2 62 16 300
2018 Information technology 30 33 21 9 5 0 1 64 15 2432
2018 Internal audit 33 31 18 11 3 1 3 66 15 384
2018 Evaluation 35 33 18 7 6 0 2 69 13 191
2018 Data sciences 26 31 17 16 9 1 1 57 26 167
2018 Policy 31 35 17 12 5 0 1 66 17 346
2018 Project management 24 34 22 10 8 0 1 59 18 537
2018 Other services to the public 35 32 17 9 5 1 2 69 14 1776
2018 None of the above 34 29 20 9 6 1 2 64 15 3104

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 51 22 12 5 4 1 3 77 10 6930
2022 Health care practitioners 55 19 12 5 4 0 5 78 9 40
2022 Federal regulators 50 23 11 6 6 2 2 76 12 305
2022 Compliance, inspection and enforcement 46 27 12 6 5 1 2 76 12 9655
2022 Communications or public affairs 54 23 13 4 4 0 1 78 9 475
2022 Access to information and privacy 56 22 8 5 4 2 3 82 9 565
2022 Security 52 25 10 5 5 1 2 79 10 500
2022 Science and technology 49 23 12 8 6 0 3 74 14 190
2022 Library services 60 25 5 3 8 0 0 84 11 35
2022 Legal services 45 27 7 6 8 2 4 77 15 165
2022 Administration and operations 53 24 10 5 4 1 2 79 10 2660
2022 Human resources 52 25 11 5 4 0 2 79 9 1395
2022 Financial management 55 20 13 5 5 0 2 77 10 625
2022 Procurement 55 22 14 4 2 0 2 79 6 85
2022 Real property 48 23 16 6 4 1 3 74 10 175
2022 Materiel management 54 25 9 1 8 0 1 81 10 75
2022 Information management 52 26 11 5 5 0 0 79 10 320
2022 Information technology 56 23 10 4 4 1 2 81 9 2700
2022 Internal audit 52 22 11 8 4 1 2 76 13 570
2022 Evaluation 57 21 11 4 5 1 1 80 8 275
2022 Data sciences 54 23 11 6 5 1 1 78 12 300
2022 Policy 52 25 12 5 3 0 3 80 8 370
2022 Project management 50 27 11 4 6 1 2 79 10 1060
2022 Other services to the public 53 23 12 5 4 1 2 78 10 2475
2022 None of the above 52 23 11 5 5 1 3 78 10 3290
2020 Client contact centre 47 25 14 6 4 2 2 75 11 4624
2020 Health care practitioners 45 27 19 6 3 0 0 72 8 37
2020 Federal regulators 49 24 9 7 8 2 2 75 15 212
2020 Compliance, inspection and enforcement 44 27 14 7 5 1 1 73 13 9204
2020 Communications or public affairs 57 23 9 6 4 0 1 81 10 393
2020 Access to information and privacy 49 26 12 6 4 1 2 78 10 395
2020 Security 59 25 9 4 2 1 1 85 6 260
2020 Science and technology 43 27 10 10 8 0 2 71 18 193
2020 Library services 47 32 14 3 0 0 3 82 4 27
2020 Legal services 45 25 13 10 5 0 1 72 15 135
2020 Administration and operations 54 24 11 5 4 0 1 80 9 2381
2020 Human resources 55 22 11 7 3 1 1 78 10 1156
2020 Financial management 52 29 10 5 3 0 1 82 8 604
2020 Procurement 50 33 10 4 2 0 0 84 6 80
2020 Real property 53 22 17 3 4 0 1 76 6 152
2020 Materiel management 45 24 23 6 2 0 0 69 8 85
2020 Information management 52 24 11 6 4 3 1 79 10 284
2020 Information technology 55 26 10 5 4 0 1 82 9 2403
2020 Internal audit 48 30 13 5 2 1 1 79 8 336
2020 Evaluation 50 25 12 11 2 0 0 75 13 150
2020 Data sciences 54 26 11 4 3 1 1 82 7 198
2020 Policy 55 23 12 4 5 1 0 78 9 411
2020 Project management 53 25 12 5 3 0 1 79 8 689
2020 Other services to the public 50 27 12 6 4 1 1 78 10 2469
2020 None of the above 48 24 14 6 5 1 2 74 12 3135
2019 Client contact centre 42 28 14 7 6 1 1 71 14 3757
2019 Health care practitioners 50 24 14 3 6 3 0 76 10 32
2019 Federal regulators 45 22 18 8 6 1 1 69 14 222
2019 Compliance, inspection and enforcement 39 28 16 8 7 1 1 68 16 8699
2019 Communications or public affairs 49 28 12 6 3 0 1 78 10 365
2019 Access to information and privacy 50 22 18 4 4 0 1 73 8 369
2019 Security 60 23 8 4 5 0 1 83 9 227
2019 Science and technology 41 29 13 13 4 0 1 70 17 177
2019 Library services 51 21 12 5 6 0 5 75 12 33
2019 Legal services 48 28 6 7 10 1 1 76 17 137
2019 Administration and operations 50 26 11 7 5 1 1 77 12 2466
2019 Human resources 51 24 13 7 4 0 1 76 11 1033
2019 Financial management 44 27 15 8 4 0 0 72 12 686
2019 Procurement 45 29 13 4 4 0 4 77 9 66
2019 Real property 48 26 12 7 6 0 1 75 13 157
2019 Materiel management 49 23 13 9 5 0 0 73 14 129
2019 Information management 49 26 12 7 6 0 0 75 14 317
2019 Information technology 49 25 13 6 4 1 1 76 11 2419
2019 Internal audit 45 29 15 6 4 1 1 75 10 384
2019 Evaluation 45 29 14 8 3 1 2 75 10 189
2019 Data sciences 47 32 10 7 3 0 1 80 11 234
2019 Policy 43 26 19 5 6 1 1 70 11 372
2019 Project management 50 26 11 7 4 0 0 77 11 599
2019 Other services to the public 46 26 13 7 6 1 1 73 13 2130
2019 None of the above 45 26 14 7 6 1 1 72 13 3406

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 56 22 10 4 3 1 3 81 8 6950
2022 Health care practitioners 66 23 5 0 4 0 2 91 4 40
2022 Federal regulators 50 22 15 5 5 0 2 74 10 305
2022 Compliance, inspection and enforcement 47 27 14 6 4 0 2 76 10 9670
2022 Communications or public affairs 54 27 10 4 4 0 1 82 8 475
2022 Access to information and privacy 56 24 11 3 2 1 4 84 5 570
2022 Security 55 24 11 4 3 1 2 82 7 495
2022 Science and technology 54 21 14 6 4 0 1 76 10 190
2022 Library services 57 16 22 0 2 0 2 75 2 35
2022 Legal services 52 20 15 5 5 2 2 75 10 165
2022 Administration and operations 55 25 10 4 3 0 2 82 8 2660
2022 Human resources 53 29 10 4 3 0 2 83 7 1395
2022 Financial management 58 21 11 5 5 0 1 80 9 625
2022 Procurement 66 14 10 3 5 0 2 82 8 85
2022 Real property 46 26 17 7 2 1 1 74 9 175
2022 Materiel management 58 21 11 5 2 1 1 82 7 75
2022 Information management 54 27 12 4 3 0 1 82 7 320
2022 Information technology 59 25 9 3 2 0 2 86 5 2705
2022 Internal audit 48 25 12 7 4 0 3 76 11 570
2022 Evaluation 56 19 15 4 4 0 1 77 8 275
2022 Data sciences 57 22 9 5 4 2 1 81 9 300
2022 Policy 57 18 14 5 4 0 2 77 8 370
2022 Project management 55 26 11 4 2 0 2 82 7 1060
2022 Other services to the public 56 24 10 4 3 0 2 82 8 2475
2022 None of the above 55 24 10 4 3 1 3 82 7 3295
2020 Client contact centre 28 30 22 12 7 1 1 59 19 4641
2020 Health care practitioners 24 35 19 17 6 0 0 59 22 37
2020 Federal regulators 27 33 20 12 7 0 0 60 19 212
2020 Compliance, inspection and enforcement 25 31 23 13 7 0 0 57 20 9241
2020 Communications or public affairs 28 32 24 9 5 0 0 61 15 395
2020 Access to information and privacy 34 30 22 6 6 0 3 66 12 394
2020 Security 38 31 20 8 2 1 0 69 11 261
2020 Science and technology 26 33 26 8 5 0 1 61 13 195
2020 Library services 30 48 14 8 0 0 0 78 8 27
2020 Legal services 32 25 21 16 4 0 1 58 21 134
2020 Administration and operations 32 31 21 9 5 0 1 64 15 2393
2020 Human resources 28 35 22 10 4 0 1 64 14 1161
2020 Financial management 35 33 19 9 4 0 0 68 14 610
2020 Procurement 30 39 20 11 0 0 0 69 11 80
2020 Real property 33 33 22 8 4 0 0 65 12 153
2020 Materiel management 49 25 18 3 6 0 0 73 9 85
2020 Information management 32 30 18 11 5 2 3 65 16 286
2020 Information technology 37 31 19 8 4 0 1 69 12 2413
2020 Internal audit 27 30 24 13 5 0 0 58 18 340
2020 Evaluation 36 28 19 11 5 1 0 65 16 150
2020 Data sciences 34 30 20 11 5 0 0 64 16 199
2020 Policy 31 31 21 10 5 0 0 63 16 417
2020 Project management 34 32 21 10 4 0 0 65 14 691
2020 Other services to the public 31 31 20 10 6 0 1 63 17 2478
2020 None of the above 31 29 21 11 7 0 1 61 18 3151

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 28 29 21 11 9 1 2 58 20 6950
2022 Health care practitioners 29 32 13 7 17 0 3 63 24 40
2022 Federal regulators 28 27 21 12 9 1 1 56 22 310
2022 Compliance, inspection and enforcement 25 32 23 11 8 0 1 57 20 9655
2022 Communications or public affairs 33 32 19 10 5 0 0 65 15 475
2022 Access to information and privacy 33 31 18 11 4 1 2 66 15 570
2022 Security 30 33 19 10 5 1 1 64 16 495
2022 Science and technology 42 26 15 10 5 1 1 69 15 190
2022 Library services 41 40 11 0 7 0 0 81 7 35
2022 Legal services 38 27 16 13 4 1 2 67 17 165
2022 Administration and operations 33 30 19 9 7 0 1 64 16 2655
2022 Human resources 28 29 22 12 8 0 1 58 20 1390
2022 Financial management 36 29 18 10 6 0 1 67 15 620
2022 Procurement 41 21 16 14 6 1 1 64 21 85
2022 Real property 27 34 20 11 6 1 1 62 17 175
2022 Materiel management 28 37 21 5 6 1 1 67 11 75
2022 Information management 31 32 19 12 5 0 1 63 18 320
2022 Information technology 39 32 16 7 5 1 1 72 12 2705
2022 Internal audit 31 31 19 11 6 0 2 63 17 570
2022 Evaluation 28 32 24 10 6 0 0 60 15 270
2022 Data sciences 43 28 20 4 4 0 1 72 8 300
2022 Policy 32 33 18 7 7 0 2 67 15 370
2022 Project management 32 34 20 7 6 0 1 67 12 1055
2022 Other services to the public 31 31 20 9 7 1 1 63 16 2480
2022 None of the above 33 30 20 8 6 1 2 64 15 3285
2020 Client contact centre 19 27 24 16 13 0 1 46 29 4641
2020 Health care practitioners 27 36 29 3 6 0 0 63 8 37
2020 Federal regulators 24 36 21 12 7 0 0 60 18 213
2020 Compliance, inspection and enforcement 21 31 25 14 9 0 0 52 22 9232
2020 Communications or public affairs 29 32 23 8 7 0 1 62 15 395
2020 Access to information and privacy 29 26 21 13 9 0 2 56 22 397
2020 Security 34 34 20 7 5 0 0 68 12 260
2020 Science and technology 30 33 21 10 5 0 1 63 16 194
2020 Library services 40 34 22 0 3 0 0 75 3 27
2020 Legal services 26 28 23 11 9 1 2 56 20 135
2020 Administration and operations 31 32 21 10 5 0 1 63 16 2385
2020 Human resources 26 31 25 12 6 0 1 57 18 1162
2020 Financial management 31 33 20 10 4 0 0 65 15 609
2020 Procurement 30 34 19 7 10 0 0 64 17 80
2020 Real property 30 38 17 7 7 0 1 68 15 153
2020 Materiel management 33 36 21 4 4 0 1 69 9 84
2020 Information management 29 32 20 8 8 2 1 63 17 286
2020 Information technology 32 35 18 8 5 1 1 68 13 2408
2020 Internal audit 26 28 23 15 6 1 1 55 22 340
2020 Evaluation 32 31 21 11 4 1 0 64 15 150
2020 Data sciences 31 37 17 11 3 1 0 69 14 198
2020 Policy 30 34 20 10 6 0 0 64 16 416
2020 Project management 29 36 20 10 4 0 0 66 14 689
2020 Other services to the public 25 33 21 12 8 0 1 59 21 2478
2020 None of the above 29 30 20 12 8 1 1 60 19 3149
2019 Client contact centre 26 30 21 13 9 0 1 57 22 3749
2019 Health care practitioners 24 32 22 20 3 0 0 56 23 32
2019 Federal regulators 34 28 22 10 4 1 0 63 14 218
2019 Compliance, inspection and enforcement 25 32 23 12 7 0 1 58 19 8682
2019 Communications or public affairs 39 30 18 8 5 1 0 69 13 364
2019 Access to information and privacy 36 29 19 9 5 0 1 66 14 369
2019 Security 43 31 16 7 3 0 0 74 10 226
2019 Science and technology 34 45 13 4 3 0 2 80 7 176
2019 Library services 19 55 11 6 3 3 3 79 9 33
2019 Legal services 33 25 25 10 8 1 0 58 18 139
2019 Administration and operations 33 33 18 9 4 1 1 68 14 2461
2019 Human resources 34 31 19 10 5 0 0 65 15 1028
2019 Financial management 32 33 19 10 5 0 0 65 16 682
2019 Procurement 36 27 17 16 3 0 1 64 20 66
2019 Real property 38 32 12 11 6 0 1 70 17 157
2019 Materiel management 49 27 17 5 1 1 0 77 6 130
2019 Information management 35 30 19 8 7 0 0 66 15 318
2019 Information technology 35 32 19 8 5 1 1 68 13 2407
2019 Internal audit 30 33 23 9 3 1 1 65 12 382
2019 Evaluation 29 41 15 9 5 0 0 71 14 187
2019 Data sciences 39 30 20 8 1 0 0 70 9 234
2019 Policy 29 31 22 12 5 1 1 61 17 369
2019 Project management 30 38 18 9 5 0 0 68 13 597
2019 Other services to the public 30 32 19 11 6 0 1 63 17 2128
2019 None of the above 34 30 19 10 6 1 1 65 16 3394
2018 Client contact centre 23 27 24 15 10 0 1 51 25 3411
2018 Health care practitioners 22 35 27 11 5 0 0 56 17 41
2018 Federal regulators 24 27 26 15 7 0 1 52 22 246
2018 Compliance, inspection and enforcement 20 30 26 15 8 0 1 51 23 8710
2018 Communications or public affairs 27 35 19 14 5 0 0 62 19 348
2018 Access to information and privacy 27 33 21 11 7 0 1 61 18 322
2018 Security 32 33 20 10 3 0 1 66 13 224
2018 Science and technology 31 30 23 7 6 0 2 63 13 167
2018 Library services 22 24 31 15 6 0 0 47 22 27
2018 Legal services 24 29 32 10 5 0 0 53 15 114
2018 Administration and operations 27 31 24 11 6 0 1 59 17 2390
2018 Human resources 21 32 24 15 6 0 1 54 22 1003
2018 Financial management 25 31 24 13 6 0 1 57 19 690
2018 Procurement 29 33 24 12 1 0 0 62 14 74
2018 Real property 33 30 19 11 7 0 1 63 18 140
2018 Materiel management 35 39 15 7 4 0 1 74 11 139
2018 Information management 29 31 24 9 6 0 1 60 15 300
2018 Information technology 28 32 21 12 6 1 1 61 18 2426
2018 Internal audit 31 24 25 12 7 0 1 56 19 383
2018 Evaluation 27 28 23 13 7 0 2 56 20 190
2018 Data sciences 35 34 19 6 6 1 0 69 12 167
2018 Policy 31 33 18 14 3 0 1 65 17 345
2018 Project management 28 30 24 10 7 0 1 59 17 536
2018 Other services to the public 25 30 23 13 8 1 1 56 21 1771
2018 None of the above 29 28 22 11 8 0 1 59 19 3099

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 71 12 4 2 2 1 8 91 4 6920
2022 Health care practitioners 82 7 3 0 0 0 8 97 0 40
2022 Federal regulators 69 17 6 2 2 1 2 90 4 305
2022 Compliance, inspection and enforcement 66 18 7 2 3 1 4 88 5 9640
2022 Communications or public affairs 70 14 5 2 5 1 4 87 7 470
2022 Access to information and privacy 70 14 4 1 1 1 8 92 3 565
2022 Security 68 17 5 3 3 1 4 89 6 500
2022 Science and technology 64 16 7 4 2 0 7 86 6 190
2022 Library services 76 17 2 2 2 0 0 93 5 35
2022 Legal services 62 21 9 3 2 0 3 85 6 165
2022 Administration and operations 69 16 6 2 3 0 4 90 5 2655
2022 Human resources 68 15 6 2 3 0 5 88 6 1390
2022 Financial management 71 13 4 2 4 1 4 89 6 620
2022 Procurement 68 14 1 6 3 4 4 89 10 85
2022 Real property 57 21 10 3 3 1 5 83 7 175
2022 Materiel management 52 28 10 4 2 0 3 83 7 75
2022 Information management 72 15 5 3 2 0 3 90 5 315
2022 Information technology 71 14 4 2 3 1 5 90 5 2710
2022 Internal audit 63 16 7 3 3 1 6 86 6 570
2022 Evaluation 71 14 6 2 3 0 4 89 4 270
2022 Data sciences 75 12 3 2 2 1 4 93 4 300
2022 Policy 68 15 5 3 3 1 4 87 7 370
2022 Project management 73 14 4 2 3 0 3 91 5 1055
2022 Other services to the public 72 13 4 2 2 1 5 91 4 2475
2022 None of the above 71 13 5 2 2 1 6 90 5 3290
2020 Client contact centre 57 25 11 3 2 0 3 84 5 4622
2020 Health care practitioners 56 27 8 6 3 0 0 83 8 37
2020 Federal regulators 49 27 14 7 2 0 1 77 9 208
2020 Compliance, inspection and enforcement 47 29 15 5 3 0 1 77 8 9190
2020 Communications or public affairs 54 26 11 5 2 0 2 82 7 390
2020 Access to information and privacy 57 24 12 2 2 0 3 83 5 398
2020 Security 57 27 11 4 0 0 0 85 5 261
2020 Science and technology 54 27 12 4 1 0 1 82 6 195
2020 Library services 42 44 7 4 4 0 0 86 7 26
2020 Legal services 46 27 20 4 1 1 1 74 6 135
2020 Administration and operations 55 27 12 4 2 0 1 82 6 2383
2020 Human resources 55 27 10 4 2 0 2 84 6 1159
2020 Financial management 55 28 9 4 3 0 0 84 7 610
2020 Procurement 62 22 13 2 0 0 1 85 2 77
2020 Real property 62 23 13 2 0 0 1 85 2 153
2020 Materiel management 43 37 17 3 0 0 0 80 3 85
2020 Information management 51 27 11 3 3 2 2 82 7 283
2020 Information technology 53 28 12 3 2 0 1 83 5 2403
2020 Internal audit 52 26 14 4 3 0 1 79 7 338
2020 Evaluation 48 26 15 6 2 1 1 77 8 149
2020 Data sciences 48 28 17 3 2 0 1 77 6 194
2020 Policy 50 28 12 4 4 0 1 79 8 416
2020 Project management 54 29 9 4 2 0 1 84 6 692
2020 Other services to the public 57 24 11 4 2 0 2 82 7 2464
2020 None of the above 56 24 11 4 2 1 2 82 7 3131
2019 Client contact centre 56 23 10 4 3 0 3 82 7 3760
2019 Health care practitioners 69 15 13 3 0 0 0 84 3 31
2019 Federal regulators 54 23 12 4 3 1 2 81 7 223
2019 Compliance, inspection and enforcement 50 26 13 5 4 0 2 78 9 8680
2019 Communications or public affairs 53 24 13 5 4 0 1 78 9 364
2019 Access to information and privacy 62 22 8 4 1 0 2 86 5 368
2019 Security 70 15 8 5 1 0 0 86 6 227
2019 Science and technology 56 28 8 3 3 1 2 86 5 177
2019 Library services 57 14 6 12 8 0 3 73 21 32
2019 Legal services 59 20 9 5 7 1 0 79 12 138
2019 Administration and operations 63 22 8 3 2 0 2 87 5 2468
2019 Human resources 61 21 9 5 3 0 1 83 8 1031
2019 Financial management 59 22 10 4 3 0 2 82 8 680
2019 Procurement 69 15 8 3 1 0 3 87 5 66
2019 Real property 63 24 8 2 1 0 2 88 3 159
2019 Materiel management 62 22 8 4 4 0 0 84 8 130
2019 Information management 63 23 6 4 3 0 1 87 7 319
2019 Information technology 60 22 10 3 2 1 2 84 6 2404
2019 Internal audit 57 23 9 5 4 0 2 82 9 383
2019 Evaluation 59 22 11 3 2 1 3 84 5 189
2019 Data sciences 61 23 11 2 3 0 1 85 5 234
2019 Policy 49 23 14 5 6 1 1 74 11 370
2019 Project management 63 23 7 3 3 0 1 86 6 598
2019 Other services to the public 60 23 9 4 3 0 2 84 7 2123
2019 None of the above 58 22 9 4 3 1 3 82 8 3400
2018 Client contact centre 55 21 12 4 4 0 4 79 8 3407
2018 Health care practitioners 60 17 19 2 0 0 3 78 2 41
2018 Federal regulators 49 20 15 6 6 0 3 72 12 246
2018 Compliance, inspection and enforcement 48 25 13 7 4 0 2 75 11 8678
2018 Communications or public affairs 54 25 10 6 3 0 2 81 10 347
2018 Access to information and privacy 61 22 7 3 5 0 2 85 8 324
2018 Security 62 22 11 2 2 0 0 84 4 224
2018 Science and technology 53 22 10 10 2 0 3 77 12 166
2018 Library services 52 7 12 19 10 0 0 59 29 27
2018 Legal services 45 27 12 7 6 0 3 74 14 113
2018 Administration and operations 59 22 10 4 2 0 3 83 7 2381
2018 Human resources 55 23 12 4 3 0 3 81 7 1005
2018 Financial management 58 22 8 5 4 0 3 82 9 690
2018 Procurement 67 25 5 0 1 0 1 93 1 75
2018 Real property 58 23 8 3 6 0 1 82 10 140
2018 Materiel management 53 28 12 5 2 0 0 81 7 137
2018 Information management 58 24 9 2 3 0 3 85 6 295
2018 Information technology 52 23 13 5 4 0 2 78 9 2425
2018 Internal audit 52 22 14 4 3 0 4 77 8 386
2018 Evaluation 61 15 13 4 4 0 3 79 8 191
2018 Data sciences 58 21 10 4 4 1 2 81 9 167
2018 Policy 52 19 12 8 5 1 3 74 14 345
2018 Project management 58 19 10 6 4 0 4 80 10 534
2018 Other services to the public 55 23 11 5 2 0 3 81 8 1772
2018 None of the above 58 20 11 4 3 1 3 81 8 3093

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 59 24 8 3 2 0 3 86 6 6955
2022 Health care practitioners 57 30 0 7 6 0 0 87 13 40
2022 Federal regulators 48 29 12 5 4 1 1 79 8 310
2022 Compliance, inspection and enforcement 48 33 11 4 3 0 1 82 7 9670
2022 Communications or public affairs 53 31 11 2 2 0 1 85 4 475
2022 Access to information and privacy 52 30 9 1 2 1 3 86 4 565
2022 Security 61 24 8 2 2 0 3 88 4 500
2022 Science and technology 59 21 11 3 2 0 3 83 6 190
2022 Library services 54 29 9 5 2 0 0 84 8 35
2022 Legal services 52 27 14 3 3 0 2 80 6 165
2022 Administration and operations 56 27 10 3 2 0 2 85 5 2655
2022 Human resources 57 29 8 3 2 0 2 87 5 1390
2022 Financial management 59 26 8 3 3 0 1 86 6 620
2022 Procurement 50 33 8 6 0 0 2 85 7 85
2022 Real property 52 28 11 3 3 1 2 82 6 175
2022 Materiel management 57 24 15 0 2 0 1 83 2 75
2022 Information management 57 28 11 2 1 0 1 86 3 315
2022 Information technology 63 26 6 2 1 0 2 90 4 2710
2022 Internal audit 55 26 11 3 2 0 2 83 6 570
2022 Evaluation 58 26 10 2 3 0 1 85 5 275
2022 Data sciences 56 30 7 4 1 0 1 88 5 300
2022 Policy 53 29 11 3 1 0 3 84 5 370
2022 Project management 59 27 8 3 2 0 1 87 5 1060
2022 Other services to the public 54 30 9 3 2 0 2 85 5 2480
2022 None of the above 56 26 9 3 3 1 3 84 6 3290
2020 Client contact centre 41 32 17 6 3 0 1 74 9 4637
2020 Health care practitioners 35 37 19 8 0 0 0 72 8 37
2020 Federal regulators 28 34 22 11 5 0 0 62 16 211
2020 Compliance, inspection and enforcement 28 37 22 8 5 0 0 65 13 9206
2020 Communications or public affairs 29 38 20 9 3 0 1 68 13 392
2020 Access to information and privacy 43 32 13 7 5 0 0 75 12 397
2020 Security 36 42 13 6 3 0 0 78 8 261
2020 Science and technology 28 42 20 7 3 0 0 70 10 196
2020 Library services 27 61 5 0 7 0 0 88 7 27
2020 Legal services 30 28 25 9 8 0 1 59 17 134
2020 Administration and operations 36 36 17 7 3 0 0 73 10 2386
2020 Human resources 34 38 18 7 3 0 0 72 10 1155
2020 Financial management 40 35 15 6 4 0 0 75 10 604
2020 Procurement 32 44 14 6 3 0 1 76 9 78
2020 Real property 36 38 20 4 2 0 0 74 7 154
2020 Materiel management 52 27 18 3 0 0 0 79 3 85
2020 Information management 38 30 19 6 4 2 1 70 11 285
2020 Information technology 42 34 16 5 3 0 0 76 8 2403
2020 Internal audit 33 37 19 6 5 0 1 70 11 339
2020 Evaluation 34 36 17 8 5 0 0 70 13 147
2020 Data sciences 32 40 15 10 2 0 0 72 12 198
2020 Policy 30 36 21 8 5 0 0 66 13 417
2020 Project management 32 40 17 6 3 0 1 73 10 690
2020 Other services to the public 36 34 18 8 4 0 0 70 12 2474
2020 None of the above 38 31 18 7 4 1 1 70 11 3126

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 72 10 4 2 2 1 10 92 4 6955
2022 Health care practitioners 84 7 0 3 0 2 5 97 3 40
2022 Federal regulators 71 12 4 1 3 1 8 91 4 310
2022 Compliance, inspection and enforcement 71 11 3 2 2 1 10 93 4 9665
2022 Communications or public affairs 75 12 2 2 2 0 6 93 5 475
2022 Access to information and privacy 75 11 3 2 0 1 9 95 2 570
2022 Security 75 9 4 1 1 1 9 93 3 500
2022 Science and technology 74 12 2 1 1 1 10 96 2 190
2022 Library services 73 12 3 0 3 3 8 94 3 35
2022 Legal services 67 11 8 2 1 2 9 87 3 165
2022 Administration and operations 74 10 3 1 1 1 9 94 3 2655
2022 Human resources 75 11 3 1 1 1 9 94 3 1395
2022 Financial management 78 10 2 2 2 0 6 94 4 625
2022 Procurement 81 6 1 2 1 1 9 96 3 85
2022 Real property 69 12 6 3 1 0 8 89 4 175
2022 Materiel management 70 8 8 2 1 0 11 87 4 75
2022 Information management 75 15 3 1 1 1 5 95 1 315
2022 Information technology 76 10 2 1 1 1 9 95 3 2710
2022 Internal audit 69 14 4 1 1 1 10 92 3 570
2022 Evaluation 73 10 5 2 2 1 7 90 4 275
2022 Data sciences 73 12 2 1 1 0 10 95 3 300
2022 Policy 76 7 4 2 2 0 9 92 4 370
2022 Project management 75 10 3 1 1 0 10 94 3 1060
2022 Other services to the public 74 10 3 2 1 1 9 93 3 2480
2022 None of the above 73 10 3 1 2 1 10 93 3 3290
2020 Client contact centre 66 17 7 2 2 1 5 88 4 4630
2020 Health care practitioners 78 11 8 0 0 0 3 91 0 37
2020 Federal regulators 69 11 8 4 3 2 3 85 7 209
2020 Compliance, inspection and enforcement 65 18 7 2 2 0 5 88 4 9207
2020 Communications or public affairs 74 15 5 0 1 0 4 93 2 394
2020 Access to information and privacy 68 16 6 2 3 0 5 89 5 394
2020 Security 74 16 3 1 0 0 5 95 2 261
2020 Science and technology 63 20 8 1 1 2 5 89 3 196
2020 Library services 62 31 0 3 0 0 3 96 4 27
2020 Legal services 60 22 9 3 2 1 3 86 5 135
2020 Administration and operations 69 18 6 2 1 0 3 90 4 2385
2020 Human resources 72 14 5 2 1 1 5 91 3 1156
2020 Financial management 71 17 5 2 2 1 3 92 4 608
2020 Procurement 83 13 3 0 0 0 1 97 0 78
2020 Real property 71 17 5 1 1 0 4 92 2 151
2020 Materiel management 76 17 4 0 0 0 2 95 0 84
2020 Information management 67 17 6 0 3 3 4 90 3 284
2020 Information technology 72 16 5 2 1 0 5 92 2 2405
2020 Internal audit 58 23 10 1 2 1 5 86 4 336
2020 Evaluation 60 22 8 2 3 1 3 86 6 150
2020 Data sciences 71 16 5 2 1 0 5 92 3 197
2020 Policy 71 15 6 2 2 0 4 89 5 419
2020 Project management 70 18 5 2 1 0 3 92 3 692
2020 Other services to the public 70 16 5 2 1 1 4 90 4 2462
2020 None of the above 67 17 6 2 2 1 4 89 4 3129
2019 Client contact centre 70 13 5 2 2 1 7 90 4 3753
2019 Health care practitioners 75 3 10 3 0 3 6 86 4 31
2019 Federal regulators 70 12 6 2 3 2 6 89 5 224
2019 Compliance, inspection and enforcement 70 13 5 3 2 1 7 89 5 8690
2019 Communications or public affairs 76 9 6 2 2 1 4 89 5 359
2019 Access to information and privacy 72 13 7 2 0 0 6 91 2 370
2019 Security 83 7 4 1 1 0 5 94 2 226
2019 Science and technology 74 17 3 1 1 0 4 94 2 177
2019 Library services 71 9 3 3 0 3 11 93 3 32
2019 Legal services 71 11 4 3 3 1 6 89 7 139
2019 Administration and operations 75 12 3 2 1 1 5 93 3 2463
2019 Human resources 76 10 5 1 2 0 6 92 3 1029
2019 Financial management 71 14 6 1 2 0 5 90 4 683
2019 Procurement 89 6 0 0 0 0 5 100 0 65
2019 Real property 81 12 2 1 1 0 4 96 2 159
2019 Materiel management 80 9 4 1 3 1 1 92 4 131
2019 Information management 75 11 5 2 2 1 4 91 4 319
2019 Information technology 74 12 4 1 1 1 7 93 3 2409
2019 Internal audit 69 15 4 1 1 1 8 93 3 383
2019 Evaluation 73 15 3 1 1 1 6 96 1 189
2019 Data sciences 79 12 3 2 1 0 3 94 3 232
2019 Policy 68 14 5 2 3 1 7 89 5 373
2019 Project management 75 12 4 2 2 0 5 92 4 593
2019 Other services to the public 72 12 5 2 2 1 7 90 5 2132
2019 None of the above 70 12 5 2 2 1 7 91 4 3401
2018 Client contact centre 65 15 8 2 2 1 6 86 5 3412
2018 Health care practitioners 71 16 8 3 0 0 3 90 3 41
2018 Federal regulators 63 15 7 2 3 1 9 87 5 245
2018 Compliance, inspection and enforcement 66 16 7 3 3 1 6 87 6 8709
2018 Communications or public affairs 73 12 5 2 2 0 5 90 5 348
2018 Access to information and privacy 72 15 5 3 3 0 3 89 6 323
2018 Security 79 10 4 1 1 0 4 93 3 225
2018 Science and technology 65 22 5 1 2 1 4 91 3 167
2018 Library services 70 11 0 8 11 0 0 82 18 27
2018 Legal services 61 14 12 4 3 0 7 80 7 114
2018 Administration and operations 71 14 5 2 2 0 5 90 4 2390
2018 Human resources 70 14 6 2 2 1 7 90 4 1012
2018 Financial management 68 13 7 3 3 0 5 86 6 688
2018 Procurement 72 15 6 0 1 0 5 93 1 73
2018 Real property 67 21 3 1 3 1 4 92 4 142
2018 Materiel management 71 18 3 4 4 1 1 90 7 140
2018 Information management 67 18 6 2 2 1 4 89 4 299
2018 Information technology 69 15 6 2 2 1 6 90 4 2429
2018 Internal audit 63 18 9 2 2 1 6 87 4 386
2018 Evaluation 72 15 5 2 0 0 5 92 2 191
2018 Data sciences 69 12 7 2 2 1 7 88 4 167
2018 Policy 71 12 6 3 2 1 5 88 6 345
2018 Project management 72 12 5 3 2 0 5 89 6 535
2018 Other services to the public 69 14 7 2 2 1 5 87 5 1767
2018 None of the above 68 15 6 2 2 1 6 89 4 3097

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 77 7 3 2 3 2 7 92 5 6960
2022 Health care practitioners 89 7 3 0 0 0 2 97 0 40
2022 Federal regulators 72 9 5 3 4 3 4 87 7 305
2022 Compliance, inspection and enforcement 74 9 4 2 3 2 6 90 5 9670
2022 Communications or public affairs 78 9 4 2 1 1 4 92 4 475
2022 Access to information and privacy 78 9 2 1 1 2 6 94 3 570
2022 Security 76 7 5 3 2 2 6 90 5 500
2022 Science and technology 76 7 4 4 2 1 5 89 7 190
2022 Library services 84 5 3 0 2 0 5 94 3 35
2022 Legal services 72 10 5 4 3 2 4 87 7 165
2022 Administration and operations 77 9 4 2 3 1 6 91 5 2665
2022 Human resources 79 7 4 2 2 1 6 92 4 1395
2022 Financial management 78 8 3 2 3 1 5 91 6 620
2022 Procurement 66 14 2 3 4 2 9 90 8 85
2022 Real property 70 12 5 2 4 1 6 88 6 175
2022 Materiel management 74 8 6 5 2 1 2 86 7 75
2022 Information management 76 10 3 3 3 1 4 91 5 320
2022 Information technology 81 7 2 1 2 1 5 94 4 2710
2022 Internal audit 72 10 4 4 2 1 8 89 6 570
2022 Evaluation 76 9 6 2 3 1 2 88 5 275
2022 Data sciences 78 8 3 2 3 0 6 91 5 295
2022 Policy 76 7 4 3 3 1 6 90 5 370
2022 Project management 77 9 4 3 3 1 5 91 6 1060
2022 Other services to the public 79 7 3 2 2 2 6 93 4 2480
2022 None of the above 76 7 3 2 3 2 7 92 5 3290
2020 Client contact centre 80 8 4 2 2 1 3 92 4 4638
2020 Health care practitioners 75 14 3 6 0 0 3 91 6 37
2020 Federal regulators 79 8 3 3 2 1 4 92 6 210
2020 Compliance, inspection and enforcement 77 10 4 2 3 1 3 90 5 9205
2020 Communications or public affairs 84 7 2 2 2 0 3 94 4 391
2020 Access to information and privacy 83 8 4 1 1 0 3 94 2 397
2020 Security 83 8 4 2 1 0 3 94 2 258
2020 Science and technology 70 12 6 3 4 1 3 86 7 196
2020 Library services 82 12 0 0 0 0 7 100 0 27
2020 Legal services 76 12 3 2 3 1 3 91 5 135
2020 Administration and operations 81 8 4 2 2 1 3 92 4 2379
2020 Human resources 83 7 4 2 1 1 3 93 3 1155
2020 Financial management 80 10 3 3 2 1 2 93 5 609
2020 Procurement 84 10 0 1 1 1 2 97 3 79
2020 Real property 79 6 5 2 5 0 3 88 7 153
2020 Materiel management 80 9 9 1 0 0 1 90 1 85
2020 Information management 78 7 4 3 5 2 1 88 8 285
2020 Information technology 81 8 4 2 1 1 3 93 3 2409
2020 Internal audit 75 10 5 4 2 1 3 89 6 336
2020 Evaluation 84 5 3 4 2 0 1 90 7 150
2020 Data sciences 80 10 3 1 3 1 1 92 5 198
2020 Policy 79 8 4 2 3 1 3 91 6 419
2020 Project management 80 7 5 2 3 1 2 91 5 692
2020 Other services to the public 81 8 3 2 2 1 3 93 4 2470
2020 None of the above 79 9 4 2 3 1 3 91 5 3135
2019 Client contact centre 74 11 5 3 3 1 3 88 6 3755
2019 Health care practitioners 74 17 6 0 0 3 0 94 0 32
2019 Federal regulators 65 13 7 6 6 1 2 80 12 223
2019 Compliance, inspection and enforcement 68 13 6 4 5 1 2 85 9 8718
2019 Communications or public affairs 78 11 3 3 2 1 2 91 5 365
2019 Access to information and privacy 75 10 5 2 3 0 4 89 6 370
2019 Security 76 11 6 3 3 0 1 88 6 225
2019 Science and technology 73 13 4 3 5 0 3 88 8 178
2019 Library services 79 9 0 0 3 0 8 96 4 33
2019 Legal services 71 16 4 2 6 1 1 88 8 139
2019 Administration and operations 73 12 5 3 4 1 2 88 7 2477
2019 Human resources 79 9 4 2 3 1 2 91 5 1026
2019 Financial management 74 10 6 4 4 1 2 86 8 682
2019 Procurement 86 6 3 2 3 0 0 92 5 63
2019 Real property 72 7 8 6 4 1 2 81 10 160
2019 Materiel management 73 12 8 5 2 0 0 85 8 130
2019 Information management 71 13 7 3 4 0 2 86 7 318
2019 Information technology 76 10 4 3 3 1 4 90 6 2408
2019 Internal audit 73 11 4 4 3 1 3 89 7 382
2019 Evaluation 71 16 4 4 2 0 4 90 6 189
2019 Data sciences 75 11 4 2 3 1 3 90 6 235
2019 Policy 67 12 8 4 4 2 3 83 8 376
2019 Project management 73 13 7 2 4 0 2 87 6 597
2019 Other services to the public 74 11 6 3 3 1 3 88 6 2140
2019 None of the above 72 11 6 3 3 1 3 87 7 3403
2018 Client contact centre 69 13 7 3 3 1 5 86 7 3411
2018 Health care practitioners 81 2 7 5 0 0 4 87 5 41
2018 Federal regulators 67 13 8 2 4 1 5 85 7 246
2018 Compliance, inspection and enforcement 64 16 7 4 5 1 3 84 9 8709
2018 Communications or public affairs 73 13 4 2 2 0 4 90 5 348
2018 Access to information and privacy 74 12 6 4 2 0 3 88 6 323
2018 Security 80 10 6 2 1 0 1 92 3 224
2018 Science and technology 68 11 6 6 4 2 3 84 10 167
2018 Library services 77 8 3 0 11 0 0 85 11 27
2018 Legal services 61 19 9 4 4 1 3 83 8 113
2018 Administration and operations 71 12 6 4 3 1 3 87 7 2396
2018 Human resources 75 11 4 2 2 0 5 91 5 1010
2018 Financial management 68 13 6 4 4 0 3 85 9 690
2018 Procurement 72 16 7 1 0 3 1 92 1 75
2018 Real property 72 12 2 4 8 1 1 86 12 141
2018 Materiel management 74 11 5 3 6 1 0 86 9 140
2018 Information management 69 13 6 3 4 0 4 86 8 301
2018 Information technology 72 12 5 3 3 1 4 88 7 2427
2018 Internal audit 66 15 9 2 3 1 4 85 6 386
2018 Evaluation 70 15 6 2 2 1 3 89 4 191
2018 Data sciences 68 15 6 4 4 1 1 85 9 166
2018 Policy 71 10 7 4 4 0 4 85 8 348
2018 Project management 69 11 6 3 5 1 4 85 9 534
2018 Other services to the public 71 12 6 3 3 1 4 87 7 1767
2018 None of the above 68 14 6 3 4 1 4 87 7 3101

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 79 9 3 1 1 1 6 94 2 6945
2022 Health care practitioners 74 17 2 2 2 0 2 94 4 40
2022 Federal regulators 74 14 4 2 1 1 4 93 3 310
2022 Compliance, inspection and enforcement 74 15 4 1 1 1 4 93 2 9665
2022 Communications or public affairs 69 20 5 2 2 0 2 91 4 475
2022 Access to information and privacy 76 13 4 1 0 1 5 95 1 570
2022 Security 67 19 8 2 1 1 2 89 3 500
2022 Science and technology 75 15 3 3 0 1 3 93 4 190
2022 Library services 84 6 2 0 0 0 7 97 0 35
2022 Legal services 74 11 8 2 1 0 3 89 3 165
2022 Administration and operations 70 17 5 2 2 1 4 91 4 2655
2022 Human resources 71 17 5 2 1 0 4 92 3 1395
2022 Financial management 73 14 4 3 1 1 4 91 4 625
2022 Procurement 73 13 4 4 0 1 4 91 4 85
2022 Real property 66 20 6 3 2 0 4 89 5 175
2022 Materiel management 63 26 7 3 1 0 1 90 4 75
2022 Information management 70 19 7 1 0 0 2 91 2 320
2022 Information technology 72 17 4 1 1 1 3 93 3 2710
2022 Internal audit 72 12 6 2 1 0 7 91 3 575
2022 Evaluation 74 13 7 1 2 0 3 90 3 275
2022 Data sciences 69 16 6 2 2 1 4 89 4 300
2022 Policy 69 19 5 1 1 1 4 92 2 370
2022 Project management 67 18 7 3 1 0 3 88 5 1060
2022 Other services to the public 75 13 4 2 1 1 4 93 3 2480
2022 None of the above 72 14 4 2 1 1 5 92 4 3290
2020 Client contact centre 78 11 4 1 1 0 4 93 2 4612
2020 Health care practitioners 72 11 17 0 0 0 0 83 0 37
2020 Federal regulators 72 13 6 3 2 0 4 89 5 209
2020 Compliance, inspection and enforcement 74 17 4 2 1 0 2 93 3 9170
2020 Communications or public affairs 71 19 6 1 1 0 2 92 2 390
2020 Access to information and privacy 77 14 3 2 0 0 2 94 3 392
2020 Security 72 19 4 2 0 0 2 93 3 260
2020 Science and technology 73 15 9 0 0 0 2 90 1 196
2020 Library services 78 8 3 3 0 0 7 93 4 27
2020 Legal services 75 18 5 1 0 0 1 94 1 135
2020 Administration and operations 71 18 5 2 1 0 2 91 4 2381
2020 Human resources 75 15 6 2 1 0 2 91 3 1158
2020 Financial management 73 18 5 2 1 0 1 91 3 608
2020 Procurement 72 21 5 0 0 0 2 95 0 78
2020 Real property 77 14 5 2 0 0 2 93 2 152
2020 Materiel management 63 24 8 6 0 0 0 86 6 84
2020 Information management 71 14 6 3 4 2 0 87 7 284
2020 Information technology 72 18 5 2 1 0 2 91 3 2397
2020 Internal audit 76 15 5 3 0 1 2 92 3 336
2020 Evaluation 78 12 8 3 0 0 0 90 3 148
2020 Data sciences 73 21 2 2 1 0 0 94 3 197
2020 Policy 76 14 6 1 1 0 1 92 3 413
2020 Project management 69 19 7 2 1 0 1 89 3 694
2020 Other services to the public 76 14 5 2 1 0 2 93 2 2462
2020 None of the above 73 15 5 2 2 1 2 91 4 3123
2019 Client contact centre 68 19 6 3 2 0 2 89 4 3744
2019 Health care practitioners 65 15 17 3 0 0 0 80 3 32
2019 Federal regulators 64 18 8 6 2 1 2 84 8 222
2019 Compliance, inspection and enforcement 60 26 8 3 2 0 2 88 4 8674
2019 Communications or public affairs 61 25 9 2 2 0 1 87 3 365
2019 Access to information and privacy 66 20 8 2 2 0 2 88 4 371
2019 Security 61 24 8 3 3 0 1 86 6 224
2019 Science and technology 62 27 5 3 1 0 2 90 4 178
2019 Library services 77 15 3 3 0 0 3 94 3 33
2019 Legal services 61 21 11 0 5 1 2 84 5 139
2019 Administration and operations 57 26 10 3 2 0 1 85 5 2472
2019 Human resources 60 27 7 3 1 0 2 88 4 1022
2019 Financial management 60 25 8 4 2 0 1 86 6 678
2019 Procurement 60 26 11 3 0 0 0 86 3 64
2019 Real property 56 24 13 2 2 0 4 83 4 159
2019 Materiel management 53 34 5 5 3 0 0 87 8 128
2019 Information management 61 25 9 2 2 1 0 87 4 318
2019 Information technology 61 24 7 3 2 0 2 87 5 2400
2019 Internal audit 64 21 8 3 1 0 3 88 4 380
2019 Evaluation 59 26 8 3 2 0 3 87 5 188
2019 Data sciences 63 21 10 2 3 0 2 85 5 235
2019 Policy 58 24 8 6 1 0 1 84 8 375
2019 Project management 52 32 9 4 2 0 1 85 6 595
2019 Other services to the public 62 23 9 2 2 0 2 87 4 2137
2019 None of the above 61 22 9 3 2 0 2 86 6 3389
2018 Client contact centre 61 23 8 3 2 0 2 87 5 3424
2018 Health care practitioners 64 22 10 4 0 0 0 86 4 41
2018 Federal regulators 57 25 11 4 1 0 3 84 5 247
2018 Compliance, inspection and enforcement 56 28 9 3 2 0 1 85 5 8742
2018 Communications or public affairs 57 27 11 3 2 0 1 85 4 351
2018 Access to information and privacy 64 23 7 3 2 0 1 87 5 324
2018 Security 54 28 11 3 2 0 1 83 5 225
2018 Science and technology 63 24 5 2 2 0 4 90 4 170
2018 Library services 63 22 8 0 6 0 0 86 6 28
2018 Legal services 52 31 10 3 3 0 1 84 6 113
2018 Administration and operations 53 28 11 4 2 0 2 83 7 2411
2018 Human resources 56 26 10 4 2 0 2 84 6 1009
2018 Financial management 54 26 12 4 3 0 1 80 8 691
2018 Procurement 54 31 11 1 3 0 0 85 4 75
2018 Real property 58 28 7 4 2 0 1 86 7 141
2018 Materiel management 52 30 12 1 4 1 0 83 5 140
2018 Information management 55 27 11 3 3 0 1 83 6 300
2018 Information technology 53 28 11 4 3 0 2 82 7 2426
2018 Internal audit 60 25 7 1 2 1 3 89 4 387
2018 Evaluation 59 22 14 2 2 1 1 82 4 190
2018 Data sciences 52 29 11 3 4 1 1 82 7 164
2018 Policy 58 25 9 3 3 0 1 85 6 346
2018 Project management 52 27 9 6 3 0 2 81 10 535
2018 Other services to the public 57 28 9 3 2 0 1 86 5 1791
2018 None of the above 56 25 11 4 3 0 2 82 7 3115

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 75 10 4 2 3 1 5 91 5 6930
2022 Health care practitioners 80 5 9 4 0 0 2 87 4 40
2022 Federal regulators 69 13 6 3 5 1 4 86 8 310
2022 Compliance, inspection and enforcement 67 16 6 3 3 1 4 87 7 9670
2022 Communications or public affairs 67 17 7 2 4 1 2 87 6 475
2022 Access to information and privacy 74 11 5 2 2 1 5 91 4 570
2022 Security 69 15 7 3 3 0 3 87 6 500
2022 Science and technology 69 12 9 4 4 0 2 83 8 190
2022 Library services 83 5 5 5 0 0 2 90 5 35
2022 Legal services 68 13 7 4 6 1 3 83 10 165
2022 Administration and operations 71 14 6 2 3 1 4 88 6 2660
2022 Human resources 69 16 6 2 3 0 3 88 5 1395
2022 Financial management 70 13 6 3 3 1 4 88 6 625
2022 Procurement 76 8 3 3 4 2 3 89 7 85
2022 Real property 62 18 9 4 3 0 4 84 7 175
2022 Materiel management 72 12 7 3 5 0 1 86 7 75
2022 Information management 71 14 7 3 3 0 1 86 6 320
2022 Information technology 73 13 5 2 3 1 3 90 5 2700
2022 Internal audit 70 12 5 4 2 0 6 88 7 570
2022 Evaluation 72 11 8 3 3 0 3 86 6 270
2022 Data sciences 70 15 4 4 3 1 3 88 7 300
2022 Policy 66 18 7 3 2 1 3 87 6 370
2022 Project management 67 17 6 3 3 0 3 87 7 1060
2022 Other services to the public 74 13 5 2 2 1 4 91 5 2475
2022 None of the above 71 12 5 2 3 1 5 88 6 3290
2020 Client contact centre 74 12 6 3 2 1 3 89 5 4623
2020 Health care practitioners 59 19 14 3 6 0 0 78 8 37
2020 Federal regulators 70 11 6 6 4 1 3 84 10 210
2020 Compliance, inspection and enforcement 66 17 7 4 4 0 2 85 8 9200
2020 Communications or public affairs 68 16 8 3 2 0 2 86 6 391
2020 Access to information and privacy 73 14 6 3 2 0 2 89 5 397
2020 Security 76 15 3 2 2 0 3 93 4 258
2020 Science and technology 57 19 13 3 5 0 3 79 8 193
2020 Library services 63 23 3 3 0 0 7 93 4 27
2020 Legal services 65 18 8 3 3 0 2 86 6 134
2020 Administration and operations 71 15 6 3 3 0 2 88 6 2384
2020 Human resources 73 13 6 4 3 0 2 87 7 1157
2020 Financial management 72 16 6 2 3 0 1 89 5 610
2020 Procurement 68 21 6 1 2 0 0 90 4 79
2020 Real property 70 12 4 6 6 0 2 84 12 152
2020 Materiel management 60 17 17 3 2 0 0 77 6 84
2020 Information management 69 12 8 4 6 2 1 83 10 286
2020 Information technology 73 15 6 3 2 1 2 89 5 2405
2020 Internal audit 70 14 6 4 3 1 2 87 7 340
2020 Evaluation 75 13 4 6 2 0 0 88 8 149
2020 Data sciences 77 12 4 3 3 1 0 90 6 198
2020 Policy 72 13 6 4 4 0 1 86 8 417
2020 Project management 70 15 8 3 3 0 1 86 6 694
2020 Other services to the public 74 13 5 3 3 1 2 89 5 2467
2020 None of the above 70 14 6 3 4 1 2 87 7 3134
2019 Client contact centre 67 17 6 3 4 0 2 86 7 3744
2019 Health care practitioners 76 15 9 0 0 0 0 91 0 32
2019 Federal regulators 56 20 9 7 6 0 2 77 14 222
2019 Compliance, inspection and enforcement 58 21 9 5 5 0 1 80 11 8673
2019 Communications or public affairs 67 18 6 3 4 1 1 86 8 363
2019 Access to information and privacy 67 15 10 4 2 0 2 84 6 369
2019 Security 70 16 6 4 5 0 0 85 9 223
2019 Science and technology 56 22 9 6 5 1 1 80 11 179
2019 Library services 73 11 3 3 6 0 3 87 9 33
2019 Legal services 60 14 9 4 9 2 2 77 13 136
2019 Administration and operations 65 17 8 4 3 0 1 84 8 2467
2019 Human resources 66 18 8 3 4 0 2 85 7 1022
2019 Financial management 64 19 7 4 4 0 1 85 8 679
2019 Procurement 68 21 6 2 3 0 0 89 5 64
2019 Real property 55 25 10 3 5 0 2 82 8 160
2019 Materiel management 65 20 7 4 5 1 0 85 8 129
2019 Information management 66 19 5 6 4 1 0 85 9 318
2019 Information technology 66 18 7 4 3 0 2 86 7 2397
2019 Internal audit 64 17 8 3 4 0 4 85 7 381
2019 Evaluation 58 19 11 5 3 0 4 80 8 186
2019 Data sciences 67 20 6 5 2 0 1 88 7 233
2019 Policy 59 17 12 6 5 1 2 77 11 373
2019 Project management 62 21 7 4 4 0 1 84 9 595
2019 Other services to the public 65 18 8 4 3 0 2 85 7 2128
2019 None of the above 64 17 8 4 4 0 2 84 8 3384
2018 Client contact centre 60 18 10 5 4 0 2 80 10 3419
2018 Health care practitioners 51 37 10 3 0 0 0 88 3 41
2018 Federal regulators 54 22 11 7 3 1 2 78 10 247
2018 Compliance, inspection and enforcement 50 24 12 6 6 0 1 75 13 8709
2018 Communications or public affairs 54 25 9 6 6 0 1 79 11 349
2018 Access to information and privacy 67 16 6 5 6 0 1 83 10 323
2018 Security 62 21 9 4 3 1 1 84 7 225
2018 Science and technology 46 27 9 8 6 1 4 77 14 170
2018 Library services 57 22 11 3 7 0 0 79 10 28
2018 Legal services 52 21 12 5 9 0 1 73 15 110
2018 Administration and operations 57 21 11 5 4 0 2 79 10 2397
2018 Human resources 59 21 9 6 2 0 2 83 8 1009
2018 Financial management 55 22 10 6 6 0 1 78 12 690
2018 Procurement 57 28 10 4 1 0 0 85 5 75
2018 Real property 53 20 12 6 9 0 0 73 15 143
2018 Materiel management 61 20 7 6 4 0 1 82 10 137
2018 Information management 60 20 10 3 5 0 1 81 9 297
2018 Information technology 59 22 9 5 4 0 2 82 9 2419
2018 Internal audit 56 22 9 5 4 1 3 81 9 385
2018 Evaluation 60 26 7 5 3 0 0 85 7 189
2018 Data sciences 52 21 12 6 7 1 1 74 13 163
2018 Policy 60 18 11 4 4 1 1 80 9 346
2018 Project management 55 23 10 5 6 0 2 79 11 534
2018 Other services to the public 57 22 9 5 4 1 1 80 10 1787
2018 None of the above 59 20 9 5 5 1 2 80 11 3096

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 65 6 3 1 1 1 23 94 3 6940
2022 Health care practitioners 74 2 0 0 0 0 24 100 0 40
2022 Federal regulators 59 10 5 2 1 1 22 90 3 305
2022 Compliance, inspection and enforcement 57 9 4 1 1 0 28 92 3 9660
2022 Communications or public affairs 63 10 4 2 1 0 21 92 4 475
2022 Access to information and privacy 65 6 1 1 0 1 25 97 1 570
2022 Security 58 10 4 1 1 1 25 92 2 495
2022 Science and technology 60 9 3 2 0 0 25 93 3 190
2022 Library services 63 3 0 0 0 0 34 100 0 35
2022 Legal services 59 7 5 4 0 0 25 88 5 165
2022 Administration and operations 61 11 4 2 1 0 22 92 3 2655
2022 Human resources 61 10 4 2 1 0 22 92 3 1390
2022 Financial management 67 8 4 2 1 1 18 91 4 625
2022 Procurement 66 6 2 2 0 1 23 95 2 85
2022 Real property 57 10 5 1 1 1 26 91 2 175
2022 Materiel management 53 14 4 1 1 0 27 92 3 75
2022 Information management 65 10 2 2 1 0 20 94 4 320
2022 Information technology 67 10 3 1 1 1 17 94 2 2700
2022 Internal audit 65 9 2 1 1 1 21 94 3 570
2022 Evaluation 66 4 6 1 1 0 22 90 2 270
2022 Data sciences 68 11 3 2 0 0 15 94 2 300
2022 Policy 59 8 4 1 0 0 28 92 1 370
2022 Project management 62 12 4 1 1 0 19 92 3 1055
2022 Other services to the public 64 7 3 1 1 1 24 94 2 2475
2022 None of the above 62 7 4 1 1 1 25 93 2 3295
2020 Client contact centre 63 7 3 1 0 1 25 94 2 4636
2020 Health care practitioners 64 8 3 0 3 0 22 93 4 36
2020 Federal regulators 55 10 7 1 1 0 25 87 3 211
2020 Compliance, inspection and enforcement 57 9 3 2 1 1 29 92 3 9220
2020 Communications or public affairs 63 9 3 1 0 0 23 94 2 393
2020 Access to information and privacy 67 5 3 1 0 0 25 95 1 398
2020 Security 64 9 3 1 1 0 22 94 2 261
2020 Science and technology 54 11 6 2 0 0 27 89 3 196
2020 Library services 68 5 0 0 0 0 27 100 0 27
2020 Legal services 56 14 6 0 1 1 22 91 2 134
2020 Administration and operations 62 10 4 1 1 0 22 92 2 2386
2020 Human resources 61 9 4 1 1 0 24 93 2 1163
2020 Financial management 63 12 3 1 1 0 20 94 2 609
2020 Procurement 57 15 1 2 0 0 24 95 3 79
2020 Real property 66 9 5 1 0 0 19 93 2 154
2020 Materiel management 56 13 4 0 0 0 27 94 0 85
2020 Information management 60 11 4 2 2 2 19 90 6 285
2020 Information technology 67 10 4 2 0 0 16 93 2 2401
2020 Internal audit 69 9 3 1 1 0 17 94 2 339
2020 Evaluation 67 9 2 1 0 0 20 96 2 150
2020 Data sciences 67 9 3 2 0 1 17 93 3 198
2020 Policy 65 7 3 1 1 0 23 94 2 418
2020 Project management 64 11 4 1 1 0 19 93 3 694
2020 Other services to the public 63 6 3 1 0 0 27 94 2 2469
2020 None of the above 62 7 4 1 1 1 24 93 2 3139
2019 Client contact centre 63 8 3 1 1 0 24 93 3 3721
2019 Health care practitioners 58 6 6 0 0 0 30 91 0 31
2019 Federal regulators 54 10 6 4 2 1 23 84 8 219
2019 Compliance, inspection and enforcement 54 10 4 2 1 0 29 90 4 8641
2019 Communications or public affairs 65 9 2 1 1 1 21 95 2 363
2019 Access to information and privacy 66 7 3 0 1 1 22 95 1 368
2019 Security 59 12 4 0 1 0 23 93 2 225
2019 Science and technology 61 10 3 1 0 0 26 96 1 179
2019 Library services 54 13 0 0 0 0 33 100 0 33
2019 Legal services 51 12 5 2 0 1 29 89 3 139
2019 Administration and operations 60 12 5 1 1 0 21 91 3 2462
2019 Human resources 57 12 5 1 1 0 25 92 2 1019
2019 Financial management 60 12 4 1 1 0 22 93 3 675
2019 Procurement 60 14 3 3 0 0 19 92 4 62
2019 Real property 68 9 3 1 2 0 17 93 4 157
2019 Materiel management 62 13 2 3 1 0 20 93 5 129
2019 Information management 67 10 3 1 0 1 17 94 1 317
2019 Information technology 61 13 5 1 1 0 19 91 2 2390
2019 Internal audit 64 7 3 1 0 0 24 94 2 381
2019 Evaluation 65 7 6 0 2 0 20 90 2 187
2019 Data sciences 67 11 4 2 1 0 16 92 3 233
2019 Policy 54 10 5 1 1 1 29 90 3 373
2019 Project management 58 15 5 1 1 0 21 92 2 596
2019 Other services to the public 60 7 3 1 0 0 27 93 3 2130
2019 None of the above 62 8 4 1 1 0 24 93 3 3377
2018 Client contact centre 56 9 5 2 1 0 27 90 4 3391
2018 Health care practitioners 71 5 3 0 0 0 22 97 0 41
2018 Federal regulators 51 11 7 4 1 0 27 85 6 241
2018 Compliance, inspection and enforcement 47 11 5 2 1 0 35 89 4 8682
2018 Communications or public affairs 52 9 6 1 1 0 30 88 3 347
2018 Access to information and privacy 61 7 4 1 1 0 25 92 3 320
2018 Security 50 12 6 1 1 0 28 88 4 222
2018 Science and technology 53 10 1 2 1 0 34 95 5 168
2018 Library services 44 11 0 0 3 0 42 95 5 28
2018 Legal services 48 13 7 2 1 0 29 86 4 110
2018 Administration and operations 52 12 6 2 1 0 26 87 4 2384
2018 Human resources 48 13 6 2 1 0 29 87 5 1000
2018 Financial management 55 11 4 3 1 1 25 89 6 686
2018 Procurement 49 16 1 5 0 0 28 90 8 74
2018 Real property 54 11 4 1 2 0 29 91 4 141
2018 Materiel management 65 8 6 2 3 1 16 87 6 140
2018 Information management 60 9 5 1 0 0 25 92 2 296
2018 Information technology 54 13 6 2 1 0 24 88 4 2417
2018 Internal audit 58 9 4 2 1 1 25 91 3 384
2018 Evaluation 64 9 2 1 1 0 24 96 2 188
2018 Data sciences 48 12 6 2 1 1 30 86 4 162
2018 Policy 54 9 4 2 1 0 30 91 4 340
2018 Project management 54 13 6 2 1 0 25 88 4 534
2018 Other services to the public 51 10 5 1 1 1 31 90 3 1775
2018 None of the above 55 9 4 1 1 0 29 91 3 3083

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 68 14 6 3 2 1 7 88 5 6935
2022 Health care practitioners 81 7 2 0 3 0 7 94 3 40
2022 Federal regulators 68 14 6 3 2 1 6 88 6 310
2022 Compliance, inspection and enforcement 63 18 8 3 2 1 6 87 5 9645
2022 Communications or public affairs 69 18 4 2 1 0 7 94 3 475
2022 Access to information and privacy 70 14 5 2 1 1 6 91 3 565
2022 Security 68 15 7 1 1 1 7 90 2 495
2022 Science and technology 71 12 5 3 1 1 7 90 4 190
2022 Library services 74 8 6 2 0 0 10 90 3 35
2022 Legal services 69 13 6 4 1 1 7 89 5 165
2022 Administration and operations 72 14 4 1 1 1 7 93 2 2655
2022 Human resources 74 13 4 1 1 0 7 94 2 1390
2022 Financial management 76 11 3 1 2 1 6 93 3 620
2022 Procurement 75 13 1 3 1 3 5 95 4 85
2022 Real property 62 21 8 2 1 0 6 88 3 175
2022 Materiel management 69 21 4 1 0 0 5 95 1 75
2022 Information management 77 13 2 1 1 0 5 96 2 315
2022 Information technology 75 12 3 1 1 1 7 95 2 2705
2022 Internal audit 70 12 6 1 1 0 9 91 3 570
2022 Evaluation 74 13 5 2 1 0 4 91 3 270
2022 Data sciences 73 13 3 1 1 1 7 93 3 295
2022 Policy 68 15 6 2 1 1 7 90 3 370
2022 Project management 74 13 4 1 1 0 7 94 2 1060
2022 Other services to the public 70 15 6 2 2 1 5 90 4 2470
2022 None of the above 71 12 5 2 1 1 8 92 3 3285
2020 Client contact centre 61 17 10 4 3 1 4 82 8 4651
2020 Health care practitioners 64 25 8 0 0 0 3 91 0 37
2020 Federal regulators 65 20 5 5 0 0 4 89 6 212
2020 Compliance, inspection and enforcement 57 24 11 3 2 0 3 84 5 9274
2020 Communications or public affairs 71 17 4 2 0 0 6 93 2 395
2020 Access to information and privacy 68 16 8 2 1 1 3 88 4 401
2020 Security 78 12 6 0 1 0 2 92 1 262
2020 Science and technology 61 21 10 3 1 0 4 85 4 197
2020 Library services 73 15 5 0 0 0 7 95 0 27
2020 Legal services 64 21 8 4 1 0 2 87 5 136
2020 Administration and operations 72 15 4 2 1 0 5 93 3 2400
2020 Human resources 76 13 5 1 1 0 4 93 2 1161
2020 Financial management 74 15 4 2 1 1 3 93 3 611
2020 Procurement 67 21 7 0 1 0 4 91 1 81
2020 Real property 74 15 8 1 0 0 1 90 1 153
2020 Materiel management 66 22 4 2 0 0 6 93 2 86
2020 Information management 70 12 6 3 2 2 3 88 6 286
2020 Information technology 77 12 3 1 0 1 6 95 2 2419
2020 Internal audit 73 14 4 3 1 1 4 92 4 342
2020 Evaluation 76 11 7 3 1 1 0 89 5 149
2020 Data sciences 78 11 3 2 1 1 4 93 4 199
2020 Policy 75 16 5 2 1 0 2 92 3 418
2020 Project management 76 15 4 2 1 0 4 94 2 693
2020 Other services to the public 64 21 7 3 2 0 3 88 5 2480
2020 None of the above 70 16 6 2 1 1 4 90 4 3154
2019 Client contact centre 60 18 9 4 4 0 5 82 8 3730
2019 Health care practitioners 70 16 14 0 0 0 0 86 0 31
2019 Federal regulators 64 14 8 4 2 1 7 85 6 220
2019 Compliance, inspection and enforcement 54 25 11 4 2 1 4 82 6 8678
2019 Communications or public affairs 73 14 6 2 1 1 4 91 3 363
2019 Access to information and privacy 66 18 8 2 1 0 6 89 3 364
2019 Security 72 15 5 1 2 0 5 92 3 225
2019 Science and technology 59 20 11 3 3 1 4 83 5 177
2019 Library services 68 15 6 0 0 0 11 93 0 33
2019 Legal services 54 24 9 4 3 1 6 83 7 139
2019 Administration and operations 70 17 6 2 1 0 5 92 2 2466
2019 Human resources 72 15 5 1 1 0 6 92 2 1024
2019 Financial management 68 17 6 1 1 0 7 90 3 681
2019 Procurement 71 20 6 0 0 0 3 94 0 64
2019 Real property 63 17 13 2 2 0 3 83 4 159
2019 Materiel management 68 23 4 2 0 0 5 94 2 129
2019 Information management 73 14 3 2 0 1 7 95 2 318
2019 Information technology 74 13 4 1 1 1 6 93 2 2395
2019 Internal audit 71 16 6 0 1 0 5 92 1 381
2019 Evaluation 67 17 8 2 2 0 5 88 4 187
2019 Data sciences 77 13 4 0 0 0 5 95 0 232
2019 Policy 67 20 4 2 1 1 4 92 3 376
2019 Project management 72 15 6 1 1 0 5 92 2 593
2019 Other services to the public 65 19 8 3 1 0 4 87 5 2135
2019 None of the above 68 16 7 2 1 0 6 90 3 3391
2018 Client contact centre 53 19 12 6 4 0 5 77 11 3406
2018 Health care practitioners 63 25 5 0 2 0 5 93 2 41
2018 Federal regulators 58 22 9 4 2 0 5 84 7 247
2018 Compliance, inspection and enforcement 48 26 14 5 2 0 5 78 7 8705
2018 Communications or public affairs 65 18 4 2 1 0 10 92 4 350
2018 Access to information and privacy 67 15 10 2 2 0 6 86 3 323
2018 Security 69 17 5 3 0 2 5 91 3 224
2018 Science and technology 45 17 17 8 3 1 9 69 12 170
2018 Library services 64 19 3 0 3 0 11 93 3 28
2018 Legal services 55 24 16 1 3 0 2 80 4 112
2018 Administration and operations 64 20 6 2 1 1 7 91 3 2386
2018 Human resources 64 16 8 2 2 0 9 88 4 1007
2018 Financial management 65 18 5 2 2 1 7 90 4 690
2018 Procurement 61 24 7 3 0 0 5 90 3 75
2018 Real property 61 25 6 2 1 1 4 90 4 142
2018 Materiel management 69 18 9 3 0 0 1 88 3 139
2018 Information management 66 18 8 0 0 0 7 91 1 300
2018 Information technology 66 16 6 1 1 0 10 90 3 2421
2018 Internal audit 61 17 9 3 1 1 9 86 4 386
2018 Evaluation 68 17 7 2 2 0 5 89 3 189
2018 Data sciences 69 13 5 4 1 1 7 88 6 163
2018 Policy 62 21 7 4 1 1 5 87 5 347
2018 Project management 67 17 5 2 0 0 8 91 3 531
2018 Other services to the public 56 23 11 3 2 1 5 83 5 1788
2018 None of the above 63 18 8 3 2 0 7 87 4 3082

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 42 17 14 9 14 1 3 61 24 6955
2022 Health care practitioners 73 14 0 6 2 2 3 92 8 40
2022 Federal regulators 62 13 8 3 8 1 5 79 12 310
2022 Compliance, inspection and enforcement 64 14 6 4 6 1 4 83 11 9690
2022 Communications or public affairs 67 16 6 4 5 0 2 85 9 475
2022 Access to information and privacy 52 15 8 10 10 1 4 71 21 570
2022 Security 65 12 8 4 6 1 4 81 11 500
2022 Science and technology 74 12 4 2 3 0 5 91 5 190
2022 Library services 55 13 9 13 5 0 5 71 19 35
2022 Legal services 67 12 5 4 7 0 5 83 12 165
2022 Administration and operations 64 13 8 4 7 1 4 81 11 2665
2022 Human resources 70 11 6 3 6 1 4 85 9 1395
2022 Financial management 68 10 6 5 6 1 5 83 11 625
2022 Procurement 77 10 4 1 5 0 3 90 6 85
2022 Real property 58 19 7 6 7 0 3 79 13 175
2022 Materiel management 57 17 9 4 8 1 2 78 13 75
2022 Information management 62 16 8 5 7 0 1 79 12 320
2022 Information technology 73 12 4 3 3 1 4 89 6 2710
2022 Internal audit 62 14 8 5 6 0 4 80 11 570
2022 Evaluation 47 15 14 9 14 0 1 63 23 275
2022 Data sciences 75 12 2 4 4 2 2 90 8 300
2022 Policy 69 12 6 5 3 1 4 85 8 370
2022 Project management 67 15 7 4 4 1 4 85 8 1060
2022 Other services to the public 55 15 9 6 11 1 3 72 18 2480
2022 None of the above 60 13 8 5 8 1 5 77 14 3300
2020 Client contact centre 46 17 13 10 12 1 2 65 22 4666
2020 Health care practitioners 64 17 14 3 0 0 3 83 3 37
2020 Federal regulators 64 14 8 5 6 0 3 80 11 213
2020 Compliance, inspection and enforcement 65 18 7 4 4 0 2 85 8 9264
2020 Communications or public affairs 68 15 8 4 3 0 2 84 7 397
2020 Access to information and privacy 52 18 10 8 11 0 1 71 19 401
2020 Security 70 16 7 3 2 0 1 87 6 262
2020 Science and technology 63 21 10 2 2 0 2 86 4 197
2020 Library services 54 23 16 0 0 0 7 82 0 27
2020 Legal services 67 14 11 5 2 0 1 82 7 135
2020 Administration and operations 67 15 7 4 4 0 3 85 8 2400
2020 Human resources 74 13 6 2 4 0 2 88 6 1165
2020 Financial management 70 14 7 3 4 1 2 86 7 614
2020 Procurement 72 17 2 2 5 0 1 90 7 81
2020 Real property 64 20 5 4 5 1 1 86 9 154
2020 Materiel management 53 22 8 7 10 0 1 75 17 86
2020 Information management 69 13 7 6 5 0 1 83 10 286
2020 Information technology 75 13 5 2 2 1 2 91 4 2421
2020 Internal audit 63 15 10 4 5 1 1 80 10 341
2020 Evaluation 61 14 11 6 7 0 1 76 13 150
2020 Data sciences 73 15 5 2 2 0 2 90 5 199
2020 Policy 75 13 4 4 3 0 1 89 7 418
2020 Project management 74 15 5 1 3 0 2 91 5 695
2020 Other services to the public 56 15 10 8 8 1 2 74 16 2482
2020 None of the above 60 15 9 5 7 1 3 78 13 3160
2019 Client contact centre 41 15 12 10 19 0 2 57 30 3758
2019 Health care practitioners 69 12 3 6 9 0 0 81 15 32
2019 Federal regulators 62 13 7 6 7 1 3 79 14 223
2019 Compliance, inspection and enforcement 62 16 7 4 7 0 3 81 12 8710
2019 Communications or public affairs 69 14 7 2 5 1 2 86 7 365
2019 Access to information and privacy 48 19 10 8 12 1 2 69 20 371
2019 Security 77 12 3 1 4 0 2 92 5 226
2019 Science and technology 63 21 8 4 1 1 2 86 5 179
2019 Library services 44 25 11 3 12 0 5 73 15 33
2019 Legal services 64 14 6 6 5 1 4 83 11 139
2019 Administration and operations 65 12 9 5 6 1 3 80 11 2471
2019 Human resources 72 11 5 4 4 0 3 86 9 1026
2019 Financial management 61 14 7 6 9 0 4 78 15 681
2019 Procurement 73 16 5 2 2 0 3 92 3 63
2019 Real property 66 15 6 7 4 0 2 83 11 160
2019 Materiel management 52 20 10 7 9 1 1 74 16 130
2019 Information management 62 14 11 6 4 1 2 78 11 319
2019 Information technology 73 12 5 2 3 1 4 89 6 2404
2019 Internal audit 53 16 12 5 10 0 4 72 16 382
2019 Evaluation 51 18 10 8 10 0 4 71 18 189
2019 Data sciences 68 14 4 4 7 1 2 84 12 234
2019 Policy 68 14 6 3 5 0 4 85 8 376
2019 Project management 73 13 6 3 2 0 3 89 6 598
2019 Other services to the public 52 15 10 7 13 1 3 69 21 2140
2019 None of the above 57 13 8 6 10 1 4 74 17 3404
2018 Client contact centre 40 16 13 11 17 0 3 57 29 3430
2018 Health care practitioners 65 20 5 0 10 0 0 86 10 40
2018 Federal regulators 64 13 9 3 6 0 4 81 10 243
2018 Compliance, inspection and enforcement 58 19 8 5 6 1 4 80 12 8739
2018 Communications or public affairs 65 14 7 5 6 0 4 82 11 350
2018 Access to information and privacy 53 18 11 7 9 0 2 72 17 322
2018 Security 71 12 9 2 4 0 2 84 7 225
2018 Science and technology 60 17 6 5 5 2 5 83 11 170
2018 Library services 57 21 4 4 10 0 4 82 14 28
2018 Legal services 64 15 3 3 10 0 5 84 13 113
2018 Administration and operations 62 15 7 5 7 1 4 80 13 2404
2018 Human resources 67 12 6 4 6 0 4 83 10 1012
2018 Financial management 61 17 6 5 8 0 3 80 13 692
2018 Procurement 63 24 4 1 5 0 3 89 7 75
2018 Real property 64 19 4 4 5 1 3 87 9 143
2018 Materiel management 47 16 18 6 12 0 1 64 18 140
2018 Information management 55 17 11 6 7 1 3 75 13 301
2018 Information technology 67 15 6 3 4 1 4 86 8 2428
2018 Internal audit 51 16 11 7 9 2 5 72 17 385
2018 Evaluation 47 17 8 7 17 0 3 67 25 190
2018 Data sciences 72 11 5 3 5 1 2 86 9 164
2018 Policy 71 11 5 5 4 0 3 85 10 346
2018 Project management 68 12 7 4 4 0 5 84 8 534
2018 Other services to the public 52 15 11 8 11 0 3 69 20 1791
2018 None of the above 53 15 10 6 11 1 4 71 19 3112

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 24 11 4 3 1 4 81 8 6955
2022 Health care practitioners 51 21 18 5 2 0 2 74 7 40
2022 Federal regulators 50 27 12 3 4 0 2 79 8 310
2022 Compliance, inspection and enforcement 48 29 13 4 3 1 3 79 7 9685
2022 Communications or public affairs 47 29 15 3 4 0 2 78 7 475
2022 Access to information and privacy 51 27 10 5 1 1 4 83 6 570
2022 Security 50 29 11 5 3 0 3 81 8 500
2022 Science and technology 53 22 14 2 2 0 6 80 4 190
2022 Library services 39 53 5 0 0 0 2 95 0 35
2022 Legal services 54 24 11 4 2 0 4 81 7 165
2022 Administration and operations 50 28 11 4 3 0 3 81 7 2665
2022 Human resources 48 30 13 4 3 0 2 80 7 1395
2022 Financial management 56 23 10 3 3 1 3 82 7 625
2022 Procurement 54 24 9 4 4 0 6 82 9 85
2022 Real property 49 30 11 4 3 0 2 82 7 175
2022 Materiel management 42 34 19 0 1 0 4 79 1 75
2022 Information management 53 28 11 4 3 0 1 82 7 320
2022 Information technology 57 24 10 3 2 1 3 84 5 2710
2022 Internal audit 51 25 14 4 3 0 4 79 7 575
2022 Evaluation 50 26 16 4 2 0 1 77 7 275
2022 Data sciences 53 24 16 3 2 0 2 79 5 300
2022 Policy 48 32 10 4 3 0 2 82 8 370
2022 Project management 50 27 14 4 3 0 2 79 7 1060
2022 Other services to the public 52 27 11 4 2 1 3 81 7 2480
2022 None of the above 51 24 12 4 3 1 4 80 7 3295
2020 Client contact centre 44 28 16 5 3 0 2 74 9 4651
2020 Health care practitioners 37 33 17 11 3 0 0 70 14 37
2020 Federal regulators 41 31 16 7 3 1 1 73 10 211
2020 Compliance, inspection and enforcement 41 33 16 6 3 0 1 75 9 9272
2020 Communications or public affairs 42 28 19 5 4 0 2 71 10 397
2020 Access to information and privacy 44 34 12 5 5 0 1 79 9 398
2020 Security 45 30 15 6 3 0 1 77 8 262
2020 Science and technology 46 33 14 4 1 0 1 80 5 197
2020 Library services 52 23 19 3 3 0 0 75 7 27
2020 Legal services 46 28 13 5 6 0 1 76 11 136
2020 Administration and operations 44 31 15 6 2 0 1 76 9 2399
2020 Human resources 42 32 17 5 3 0 1 75 8 1163
2020 Financial management 48 30 14 4 3 1 1 79 7 614
2020 Procurement 42 32 15 6 2 1 1 76 9 81
2020 Real property 53 31 10 5 1 0 1 84 6 153
2020 Materiel management 44 36 10 9 1 0 0 80 10 86
2020 Information management 42 32 15 5 4 2 0 76 9 285
2020 Information technology 50 29 13 4 2 1 2 81 6 2420
2020 Internal audit 42 32 17 5 2 1 1 75 8 343
2020 Evaluation 43 33 17 4 3 0 0 76 8 150
2020 Data sciences 43 26 18 6 5 1 1 70 12 200
2020 Policy 44 30 15 7 3 0 0 75 10 418
2020 Project management 44 29 17 6 2 0 1 74 9 695
2020 Other services to the public 43 30 17 6 3 0 1 74 9 2482
2020 None of the above 47 27 16 5 4 0 1 75 9 3156
2019 Client contact centre 49 28 13 5 4 0 2 78 8 3747
2019 Health care practitioners 60 28 6 3 0 3 0 90 3 32
2019 Federal regulators 53 29 14 1 2 1 1 83 3 221
2019 Compliance, inspection and enforcement 47 30 14 4 3 0 2 79 7 8691
2019 Communications or public affairs 49 29 13 5 2 0 2 80 7 362
2019 Access to information and privacy 50 30 12 3 2 0 3 83 5 367
2019 Security 60 23 11 4 0 0 1 84 5 226
2019 Science and technology 55 30 8 2 2 0 2 87 4 179
2019 Library services 35 37 19 3 3 0 3 74 6 33
2019 Legal services 53 23 14 2 4 1 3 79 7 139
2019 Administration and operations 49 31 12 4 2 0 2 82 6 2470
2019 Human resources 49 30 13 3 3 0 2 80 6 1027
2019 Financial management 53 28 12 4 2 0 1 82 6 684
2019 Procurement 52 29 12 2 2 0 3 84 3 64
2019 Real property 58 23 9 5 3 0 2 83 8 159
2019 Materiel management 50 35 8 5 2 0 0 85 7 129
2019 Information management 49 29 12 6 3 0 1 79 9 317
2019 Information technology 55 25 11 4 2 0 2 83 6 2405
2019 Internal audit 49 29 13 5 2 0 2 80 7 379
2019 Evaluation 49 26 15 7 1 0 1 77 8 188
2019 Data sciences 54 25 16 2 1 0 1 80 4 233
2019 Policy 45 31 14 5 3 1 1 77 9 375
2019 Project management 49 28 14 5 2 0 2 79 7 599
2019 Other services to the public 49 30 13 4 2 0 2 80 7 2130
2019 None of the above 51 27 12 4 3 0 2 80 7 3397
2018 Client contact centre 45 28 15 5 4 0 3 75 9 3422
2018 Health care practitioners 35 39 10 8 5 0 3 76 13 40
2018 Federal regulators 42 26 18 9 3 0 2 70 12 245
2018 Compliance, inspection and enforcement 42 32 16 5 3 0 2 76 9 8721
2018 Communications or public affairs 43 31 16 5 3 0 1 75 9 350
2018 Access to information and privacy 49 32 12 3 2 0 2 82 6 325
2018 Security 47 30 15 4 3 0 1 78 7 225
2018 Science and technology 49 27 15 3 3 0 4 79 6 170
2018 Library services 40 36 14 7 3 0 0 76 10 28
2018 Legal services 40 26 24 5 3 0 2 67 9 113
2018 Administration and operations 45 29 15 5 3 0 3 77 8 2401
2018 Human resources 45 30 16 4 2 0 2 77 7 1008
2018 Financial management 47 29 13 5 3 0 3 79 8 691
2018 Procurement 44 35 15 4 1 0 1 80 5 75
2018 Real property 48 27 15 7 3 0 1 75 9 143
2018 Materiel management 47 33 12 6 3 0 0 80 9 140
2018 Information management 46 28 15 5 1 0 3 77 7 300
2018 Information technology 50 29 12 5 2 0 2 80 7 2427
2018 Internal audit 48 28 15 4 2 1 2 78 6 385
2018 Evaluation 46 27 13 8 2 0 4 76 11 190
2018 Data sciences 41 29 15 11 3 1 1 71 14 164
2018 Policy 43 30 14 7 6 0 1 73 12 347
2018 Project management 42 33 15 5 2 0 3 77 8 533
2018 Other services to the public 44 30 15 5 3 0 2 76 9 1790
2018 None of the above 46 28 14 6 3 0 3 77 9 3098

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 16 33 37 10 4 0 1 49 14 6975
2022 Health care practitioners 13 48 27 9 2 0 0 61 12 40
2022 Federal regulators 12 29 43 11 4 0 0 41 15 310
2022 Compliance, inspection and enforcement 12 33 39 11 4 0 0 46 15 9700
2022 Communications or public affairs 14 30 38 13 6 0 0 44 18 475
2022 Access to information and privacy 19 33 37 7 3 0 0 52 10 570
2022 Security 16 33 39 8 4 0 1 49 12 500
2022 Science and technology 16 38 35 8 3 0 1 54 11 190
2022 Library services 23 44 18 10 4 0 0 67 15 35
2022 Legal services 10 35 42 10 3 0 0 45 13 165
2022 Administration and operations 16 34 36 10 4 0 0 50 14 2670
2022 Human resources 12 33 38 13 5 0 0 44 17 1395
2022 Financial management 15 33 37 11 4 0 0 48 15 625
2022 Procurement 18 28 39 6 8 0 0 46 15 85
2022 Real property 12 28 46 8 5 1 0 40 13 175
2022 Materiel management 23 27 40 8 2 0 0 50 10 75
2022 Information management 14 38 33 8 6 0 1 53 14 320
2022 Information technology 18 37 33 8 3 0 0 55 11 2715
2022 Internal audit 21 34 33 9 2 0 0 55 11 575
2022 Evaluation 15 38 40 4 3 0 0 53 6 275
2022 Data sciences 15 41 33 7 3 1 0 57 9 300
2022 Policy 11 30 41 11 6 0 1 42 17 370
2022 Project management 12 33 37 13 4 0 0 46 17 1060
2022 Other services to the public 16 33 37 9 4 0 0 49 13 2485
2022 None of the above 16 33 36 10 4 0 1 50 14 3305
2020 Client contact centre 18 33 34 10 4 0 0 51 15 4661
2020 Health care practitioners 8 41 33 16 3 0 0 49 19 37
2020 Federal regulators 22 28 35 11 4 0 0 50 15 213
2020 Compliance, inspection and enforcement 15 35 35 11 3 0 0 50 15 9261
2020 Communications or public affairs 15 32 37 13 3 0 0 48 16 396
2020 Access to information and privacy 22 37 26 10 4 0 0 60 14 401
2020 Security 21 37 32 7 3 0 0 58 10 260
2020 Science and technology 18 32 37 10 2 0 0 50 13 197
2020 Library services 22 45 30 3 0 0 0 67 3 27
2020 Legal services 12 32 38 17 1 0 0 44 18 136
2020 Administration and operations 18 37 33 9 3 0 0 55 11 2395
2020 Human resources 15 36 34 12 3 0 0 51 15 1165
2020 Financial management 19 37 31 10 2 0 0 57 13 612
2020 Procurement 18 41 31 9 1 0 0 59 10 81
2020 Real property 19 35 31 13 1 0 0 54 14 154
2020 Materiel management 22 33 28 18 0 0 0 55 18 86
2020 Information management 18 38 29 11 3 0 0 57 14 285
2020 Information technology 21 38 29 9 3 0 0 59 12 2424
2020 Internal audit 16 40 32 9 3 0 0 56 12 342
2020 Evaluation 17 38 32 10 2 0 0 56 12 150
2020 Data sciences 16 35 33 12 4 0 0 51 16 199
2020 Policy 18 36 31 11 4 0 0 54 15 418
2020 Project management 16 35 34 11 4 0 0 51 15 693
2020 Other services to the public 18 37 30 11 3 1 0 55 14 2484
2020 None of the above 20 34 31 10 4 0 0 55 14 3157
2019 Client contact centre 16 32 35 12 5 0 0 48 17 3771
2019 Health care practitioners 23 39 32 6 0 0 0 62 6 32
2019 Federal regulators 17 35 35 9 3 1 0 53 12 225
2019 Compliance, inspection and enforcement 15 35 34 11 4 0 0 50 16 8755
2019 Communications or public affairs 16 39 34 9 3 0 0 54 12 367
2019 Access to information and privacy 24 34 27 12 1 0 1 59 13 371
2019 Security 24 39 26 8 2 0 1 64 10 227
2019 Science and technology 20 35 30 13 2 1 0 55 15 180
2019 Library services 5 48 37 6 3 0 0 54 9 33
2019 Legal services 13 32 33 13 8 0 1 45 22 139
2019 Administration and operations 20 37 31 9 3 0 0 58 12 2483
2019 Human resources 16 36 33 10 4 0 0 53 14 1036
2019 Financial management 18 40 31 8 3 0 0 58 11 689
2019 Procurement 20 41 25 12 0 0 1 62 12 66
2019 Real property 21 32 33 9 5 0 1 53 14 161
2019 Materiel management 29 39 24 6 3 0 0 67 9 131
2019 Information management 22 32 33 9 5 0 0 54 13 320
2019 Information technology 24 35 29 9 3 0 0 59 12 2428
2019 Internal audit 22 36 30 8 3 0 0 58 11 385
2019 Evaluation 16 46 29 7 2 0 0 62 9 190
2019 Data sciences 19 43 29 8 1 0 0 62 9 234
2019 Policy 16 33 35 12 4 1 0 49 16 377
2019 Project management 18 35 31 13 3 0 0 53 16 600
2019 Other services to the public 19 36 31 10 3 0 0 55 13 2148
2019 None of the above 19 35 30 11 4 0 0 55 15 3419
2018 Client contact centre 14 31 36 14 5 0 0 44 19 3442
2018 Health care practitioners 25 44 19 8 5 0 0 69 13 41
2018 Federal regulators 11 33 39 13 4 0 0 44 17 245
2018 Compliance, inspection and enforcement 11 32 38 13 5 0 0 44 18 8779
2018 Communications or public affairs 11 35 36 16 2 0 1 46 18 352
2018 Access to information and privacy 23 31 31 11 4 0 0 54 15 326
2018 Security 17 40 33 10 1 0 0 57 11 226
2018 Science and technology 13 30 41 9 7 0 1 43 16 170
2018 Library services 7 34 46 0 14 0 0 41 14 28
2018 Legal services 14 28 34 20 4 0 0 42 24 114
2018 Administration and operations 18 33 35 10 4 0 0 51 14 2413
2018 Human resources 13 30 39 15 4 0 0 43 19 1018
2018 Financial management 16 35 34 11 4 0 0 51 15 693
2018 Procurement 15 45 36 3 1 0 0 60 4 75
2018 Real property 21 28 34 11 7 0 0 48 17 146
2018 Materiel management 28 36 29 6 2 0 0 64 8 140
2018 Information management 18 33 37 10 2 0 0 51 12 303
2018 Information technology 17 36 32 11 4 0 0 53 15 2445
2018 Internal audit 18 34 33 11 3 0 1 53 14 386
2018 Evaluation 18 34 31 13 4 0 0 52 17 193
2018 Data sciences 15 39 31 10 5 0 0 54 15 167
2018 Policy 14 38 30 15 3 0 0 52 18 349
2018 Project management 15 33 32 14 6 0 0 48 20 538
2018 Other services to the public 16 33 35 12 4 0 0 49 16 1784
2018 None of the above 17 32 34 12 5 0 0 49 17 3114

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 9 18 42 20 10 0 1 31 27 6960
2022 Health care practitioners 9 13 51 10 17 0 0 27 22 40
2022 Federal regulators 7 16 47 19 9 0 1 29 23 305
2022 Compliance, inspection and enforcement 7 16 43 23 9 0 1 33 24 9675
2022 Communications or public affairs 9 19 43 20 9 0 0 29 28 475
2022 Access to information and privacy 4 13 42 23 16 1 2 40 18 570
2022 Security 7 18 42 22 11 0 1 33 25 500
2022 Science and technology 2 16 37 27 15 0 2 43 19 190
2022 Library services 5 13 28 33 21 0 0 55 18 35
2022 Legal services 6 16 37 28 10 0 3 39 23 165
2022 Administration and operations 7 16 40 23 13 0 1 36 23 2665
2022 Human resources 8 18 39 23 11 0 0 34 27 1395
2022 Financial management 7 13 46 22 13 0 0 35 20 625
2022 Procurement 5 14 35 29 16 0 1 45 19 85
2022 Real property 5 19 41 23 11 0 0 34 24 175
2022 Materiel management 10 12 34 28 16 0 0 43 22 75
2022 Information management 8 14 43 21 14 0 1 35 22 315
2022 Information technology 5 13 38 26 15 0 1 42 19 2705
2022 Internal audit 3 14 38 27 17 1 0 44 17 575
2022 Evaluation 6 11 40 28 13 1 1 42 17 275
2022 Data sciences 4 10 44 23 18 0 0 41 15 295
2022 Policy 7 19 43 21 9 0 1 30 26 370
2022 Project management 8 20 41 20 11 0 0 31 28 1055
2022 Other services to the public 7 15 41 24 12 0 1 36 23 2480
2022 None of the above 7 16 40 23 12 1 1 36 24 3295
2020 Client contact centre 14 20 38 20 8 1 0 28 34 4639
2020 Health care practitioners 3 33 36 25 3 0 0 28 36 36
2020 Federal regulators 7 23 39 20 10 0 0 31 30 212
2020 Compliance, inspection and enforcement 8 18 44 22 7 0 0 30 26 9225
2020 Communications or public affairs 10 21 42 17 10 0 0 27 31 396
2020 Access to information and privacy 10 17 42 20 11 0 0 31 27 399
2020 Security 8 16 39 21 15 0 0 36 25 260
2020 Science and technology 7 18 35 27 13 0 1 40 25 195
2020 Library services 3 10 41 35 10 0 0 46 14 27
2020 Legal services 11 17 35 29 9 0 0 38 28 135
2020 Administration and operations 7 17 40 25 10 0 0 35 25 2393
2020 Human resources 9 18 43 21 8 0 0 29 28 1160
2020 Financial management 7 15 44 25 9 0 0 34 22 611
2020 Procurement 7 16 41 25 11 0 0 36 23 81
2020 Real property 8 14 40 22 15 0 0 37 22 153
2020 Materiel management 4 22 33 31 9 0 0 40 26 86
2020 Information management 7 16 38 25 13 0 0 39 23 284
2020 Information technology 8 16 38 26 12 0 0 38 23 2398
2020 Internal audit 7 15 39 26 12 1 0 38 22 341
2020 Evaluation 9 17 37 28 8 1 1 36 26 150
2020 Data sciences 8 16 38 26 11 0 0 38 24 200
2020 Policy 10 16 40 24 9 0 0 34 26 418
2020 Project management 9 21 38 23 10 0 0 32 30 690
2020 Other services to the public 10 18 41 22 9 0 0 31 28 2466
2020 None of the above 11 17 38 22 11 0 0 33 28 3148
2019 Client contact centre 13 22 37 20 9 0 0 28 35 3736
2019 Health care practitioners 11 21 25 30 12 0 0 42 33 31
2019 Federal regulators 8 15 40 26 10 0 0 36 24 223
2019 Compliance, inspection and enforcement 9 18 42 22 8 0 0 30 28 8666
2019 Communications or public affairs 7 17 41 28 7 0 0 35 24 364
2019 Access to information and privacy 9 13 37 26 15 0 1 41 22 364
2019 Security 6 16 36 25 17 0 0 42 22 222
2019 Science and technology 8 14 38 28 12 0 1 40 22 174
2019 Library services 6 18 44 21 11 0 0 32 24 33
2019 Legal services 14 25 26 27 8 1 0 35 38 136
2019 Administration and operations 8 16 40 24 12 0 0 36 24 2462
2019 Human resources 9 17 42 23 9 0 0 32 26 1029
2019 Financial management 7 16 43 23 10 0 0 34 23 684
2019 Procurement 3 20 31 27 17 0 1 45 24 66
2019 Real property 14 14 41 17 13 1 1 30 28 160
2019 Materiel management 6 14 32 34 15 0 0 49 19 129
2019 Information management 10 19 39 21 12 0 0 33 28 318
2019 Information technology 8 15 37 26 13 0 1 39 23 2408
2019 Internal audit 6 16 35 27 16 0 0 43 22 384
2019 Evaluation 7 10 40 31 11 0 0 42 18 186
2019 Data sciences 7 15 37 29 12 0 0 41 22 234
2019 Policy 11 19 37 23 9 0 0 33 30 377
2019 Project management 9 20 40 24 7 0 0 31 29 595
2019 Other services to the public 10 18 37 24 11 0 0 35 28 2134
2019 None of the above 10 19 37 22 11 0 1 34 29 3382
2018 Client contact centre 13 21 38 20 8 0 0 28 34 3402
2018 Health care practitioners 5 24 40 20 10 0 0 30 30 40
2018 Federal regulators 7 22 42 21 7 0 0 28 29 240
2018 Compliance, inspection and enforcement 10 19 42 21 7 0 0 28 29 8646
2018 Communications or public affairs 10 20 43 19 8 0 0 27 30 350
2018 Access to information and privacy 10 15 34 26 14 0 0 40 26 324
2018 Security 7 16 38 27 12 0 0 39 23 224
2018 Science and technology 9 18 43 18 11 0 0 30 27 168
2018 Library services 3 15 50 28 3 0 0 31 19 28
2018 Legal services 16 18 34 22 11 0 0 32 34 113
2018 Administration and operations 7 18 38 25 11 0 0 36 26 2369
2018 Human resources 9 21 40 23 7 0 0 30 30 1008
2018 Financial management 8 17 41 23 10 0 0 33 26 681
2018 Procurement 1 15 40 32 12 0 0 44 16 75
2018 Real property 9 21 33 25 10 0 1 36 30 140
2018 Materiel management 4 11 39 29 16 0 0 46 15 136
2018 Information management 10 13 40 25 11 0 0 36 23 299
2018 Information technology 8 16 40 26 11 0 0 37 23 2414
2018 Internal audit 6 12 42 25 13 1 1 39 19 384
2018 Evaluation 7 21 38 22 12 0 0 34 28 190
2018 Data sciences 7 15 40 29 9 0 1 38 22 162
2018 Policy 10 19 39 25 8 0 0 33 29 348
2018 Project management 11 20 41 19 8 0 1 28 31 532
2018 Other services to the public 11 18 37 22 12 0 0 34 29 1769
2018 None of the above 10 19 38 21 11 0 1 33 29 3089
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Compensation

Pay or other compensation issues

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Client contact centre 6 69 21 4 6975
2022 Health care practitioners 5 68 28 0 40
2022 Federal regulators 8 67 23 2 310
2022 Compliance, inspection and enforcement 8 72 19 1 9700
2022 Communications or public affairs 11 67 21 1 475
2022 Access to information and privacy 6 71 21 2 570
2022 Security 11 72 17 0 500
2022 Science and technology 6 75 17 1 190
2022 Library services 7 71 15 7 35
2022 Legal services 12 62 23 2 165
2022 Administration and operations 9 72 18 1 2665
2022 Human resources 12 75 13 1 1395
2022 Financial management 10 76 13 1 625
2022 Procurement 7 79 14 0 85
2022 Real property 7 69 20 4 175
2022 Materiel management 11 62 28 0 75
2022 Information management 6 70 23 1 320
2022 Information technology 6 74 19 2 2715
2022 Internal audit 11 67 19 3 575
2022 Evaluation 7 65 27 1 275
2022 Data sciences 11 71 15 2 300
2022 Policy 14 71 14 2 370
2022 Project management 12 69 19 1 1060
2022 Other services to the public 6 69 24 2 2485
2022 None of the above 7 71 19 2 3305
2020 Client contact centre 15 52 28 5 4670
2020 Health care practitioners 8 61 30 0 37
2020 Federal regulators 15 59 26 0 213
2020 Compliance, inspection and enforcement 14 59 26 1 9290
2020 Communications or public affairs 20 56 20 4 397
2020 Access to information and privacy 14 55 26 5 399
2020 Security 16 62 22 1 260
2020 Science and technology 10 56 33 1 197
2020 Library services 15 50 35 0 27
2020 Legal services 11 59 30 0 136
2020 Administration and operations 15 61 23 1 2404
2020 Human resources 15 69 15 1 1168
2020 Financial management 17 63 18 1 614
2020 Procurement 12 57 31 0 81
2020 Real property 13 56 30 1 154
2020 Materiel management 23 55 21 1 86
2020 Information management 15 56 28 2 286
2020 Information technology 9 66 23 2 2423
2020 Internal audit 14 65 19 2 343
2020 Evaluation 18 56 25 2 150
2020 Data sciences 16 61 21 1 200
2020 Policy 16 63 21 0 419
2020 Project management 15 64 19 1 696
2020 Other services to the public 12 54 31 2 2487
2020 None of the above 15 57 26 2 3169

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 59 41 405
2022 Federal regulators 71 29 25
2022 Compliance, inspection and enforcement 57 43 735
2022 Communications or public affairs 49 51 50
2022 Access to information and privacy 56 44 30
2022 Security 51 49 55
2022 Science and technology 56 44 15
2022 Legal services 47 53 20
2022 Administration and operations 52 48 235
2022 Human resources 52 48 160
2022 Financial management 56 44 60
2022 Real property 44 56 10
2022 Information management 70 30 20
2022 Information technology 68 32 145
2022 Internal audit 58 42 65
2022 Evaluation 65 35 15
2022 Data sciences 43 57 30
2022 Policy 50 50 50
2022 Project management 59 41 120
2022 Other services to the public 61 39 145
2022 None of the above 58 42 240
2020 Client contact centre 56 44 686
2020 Federal regulators 57 43 32
2020 Compliance, inspection and enforcement 60 40 1326
2020 Communications or public affairs 53 47 77
2020 Access to information and privacy 58 42 58
2020 Security 42 58 40
2020 Science and technology 39 61 20
2020 Legal services 56 44 16
2020 Administration and operations 59 41 352
2020 Human resources 51 49 177
2020 Financial management 51 49 105
2020 Procurement 59 41 10
2020 Real property 59 41 19
2020 Materiel management 61 39 16
2020 Information management 61 39 41
2020 Information technology 63 37 213
2020 Internal audit 71 29 49
2020 Evaluation 65 35 26
2020 Data sciences 46 54 34
2020 Policy 48 52 65
2020 Project management 62 38 108
2020 Other services to the public 59 41 313
2020 None of the above 62 38 472

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 46 8 3 1 1 9 31 91 4 6970
2022 Health care practitioners 53 14 5 0 0 9 19 93 0 40
2022 Federal regulators 53 13 6 2 2 5 18 86 6 310
2022 Compliance, inspection and enforcement 55 12 4 1 1 6 20 90 4 9695
2022 Communications or public affairs 42 20 10 2 4 4 19 80 7 475
2022 Access to information and privacy 52 11 5 1 1 7 22 90 3 570
2022 Security 50 14 9 3 2 4 19 82 7 500
2022 Science and technology 55 11 4 1 2 4 23 90 4 190
2022 Library services 61 2 2 0 0 4 29 96 0 35
2022 Legal services 53 11 5 1 3 4 22 87 6 165
2022 Administration and operations 50 14 6 2 2 5 21 87 6 2665
2022 Human resources 50 13 6 4 3 3 21 83 9 1395
2022 Financial management 51 15 5 3 2 5 18 87 7 625
2022 Procurement 55 12 5 2 5 8 13 85 8 85
2022 Real property 44 17 5 3 2 8 21 86 7 175
2022 Materiel management 50 15 8 2 2 6 15 84 6 75
2022 Information management 51 14 7 2 2 5 19 86 5 320
2022 Information technology 54 12 5 2 2 7 19 89 5 2715
2022 Internal audit 44 12 7 2 2 7 26 84 5 575
2022 Evaluation 46 15 2 3 1 12 22 92 5 275
2022 Data sciences 53 15 7 2 1 5 17 87 4 300
2022 Policy 52 14 4 4 4 2 21 85 10 370
2022 Project management 48 18 6 3 3 4 17 85 8 1060
2022 Other services to the public 51 12 4 1 1 9 22 91 3 2485
2022 None of the above 50 12 5 2 1 7 24 89 5 3300
2020 Client contact centre 50 16 7 3 2 5 17 84 7 4649
2020 Health care practitioners 59 11 8 3 3 6 10 84 7 37
2020 Federal regulators 57 17 8 3 2 5 9 85 6 212
2020 Compliance, inspection and enforcement 59 16 8 3 2 3 10 86 5 9271
2020 Communications or public affairs 46 21 11 6 4 2 11 76 11 397
2020 Access to information and privacy 44 16 9 2 4 6 19 80 8 400
2020 Security 47 21 10 6 5 1 10 76 13 261
2020 Science and technology 55 19 8 4 2 2 10 84 7 197
2020 Library services 68 3 7 3 0 5 14 87 4 27
2020 Legal services 51 19 11 3 3 4 10 81 7 136
2020 Administration and operations 53 18 9 4 3 2 11 82 7 2405
2020 Human resources 57 18 8 4 3 1 9 83 8 1164
2020 Financial management 53 21 9 3 4 2 8 83 7 614
2020 Procurement 50 15 15 5 4 5 6 73 10 80
2020 Real property 59 14 9 5 4 2 6 79 10 153
2020 Materiel management 45 22 10 8 1 2 12 78 10 86
2020 Information management 54 14 9 4 2 6 10 81 8 285
2020 Information technology 57 18 7 3 2 3 11 87 5 2421
2020 Internal audit 48 18 13 4 2 3 11 78 7 342
2020 Evaluation 52 20 10 4 0 4 9 84 5 149
2020 Data sciences 57 18 11 4 1 3 8 83 5 200
2020 Policy 52 20 11 4 4 2 6 79 8 417
2020 Project management 49 23 10 5 3 2 8 80 9 695
2020 Other services to the public 53 19 8 4 2 4 11 84 7 2481
2020 None of the above 52 17 9 4 2 5 13 83 7 3160
2019 Client contact centre 54 16 10 4 4 2 10 79 9 3750
2019 Health care practitioners 51 17 15 0 5 0 11 77 6 32
2019 Federal regulators 54 21 8 4 2 1 9 84 7 224
2019 Compliance, inspection and enforcement 58 18 9 4 3 1 7 82 8 8687
2019 Communications or public affairs 43 19 12 7 6 1 11 71 15 363
2019 Access to information and privacy 56 13 9 6 4 3 10 79 11 370
2019 Security 46 20 11 8 8 3 5 72 17 227
2019 Science and technology 56 22 8 2 2 2 8 86 5 179
2019 Library services 61 17 0 0 0 3 19 100 0 33
2019 Legal services 53 12 15 9 5 1 6 70 14 138
2019 Administration and operations 53 19 11 5 5 1 7 77 11 2468
2019 Human resources 52 18 12 6 6 0 6 75 12 1033
2019 Financial management 52 22 10 4 5 1 6 79 10 686
2019 Procurement 51 23 7 5 3 0 10 83 8 66
2019 Real property 50 21 17 5 1 1 5 75 7 158
2019 Materiel management 52 18 14 2 3 2 8 78 6 127
2019 Information management 53 18 12 6 3 1 6 76 10 317
2019 Information technology 55 18 10 4 5 2 7 80 10 2414
2019 Internal audit 52 17 11 4 4 1 10 78 9 382
2019 Evaluation 57 18 12 5 2 1 6 80 7 187
2019 Data sciences 54 17 8 5 5 3 7 79 12 232
2019 Policy 45 19 16 7 7 1 5 68 15 375
2019 Project management 51 20 12 5 7 1 4 75 12 598
2019 Other services to the public 56 17 10 4 4 2 7 81 9 2140
2019 None of the above 53 18 9 5 4 2 10 80 10 3392
2018 Client contact centre 53 16 11 5 6 1 9 76 12 3429
2018 Health care practitioners 50 22 5 5 12 3 5 77 17 41
2018 Federal regulators 55 20 9 5 4 1 7 81 10 245
2018 Compliance, inspection and enforcement 57 16 9 4 4 1 8 81 9 8742
2018 Communications or public affairs 48 17 11 10 7 1 7 71 18 352
2018 Access to information and privacy 63 15 9 4 3 0 6 83 8 324
2018 Security 52 16 12 8 7 1 6 72 15 222
2018 Science and technology 55 13 6 4 6 2 13 81 11 168
2018 Library services 57 19 0 6 3 0 15 89 11 28
2018 Legal services 53 15 12 9 4 2 6 73 13 114
2018 Administration and operations 54 16 10 6 5 2 7 77 12 2412
2018 Human resources 52 15 10 8 7 0 8 73 15 1016
2018 Financial management 52 17 13 6 6 1 6 74 12 693
2018 Procurement 42 33 11 3 5 0 7 80 9 74
2018 Real property 49 20 15 6 2 0 8 75 9 146
2018 Materiel management 57 17 12 5 4 3 3 79 9 140
2018 Information management 50 20 13 9 1 2 4 75 11 300
2018 Information technology 51 18 10 6 5 2 8 77 12 2439
2018 Internal audit 52 16 13 5 4 1 9 75 11 383
2018 Evaluation 58 14 11 4 3 4 7 80 7 193
2018 Data sciences 49 21 9 7 4 2 7 78 12 166
2018 Policy 55 13 11 7 6 0 8 74 14 348
2018 Project management 50 16 12 8 7 1 5 70 17 539
2018 Other services to the public 55 17 9 5 4 2 8 80 9 1783
2018 None of the above 54 15 10 5 5 2 9 78 11 3115

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 12 18 21 15 24 4 7 34 43 405
2022 Federal regulators 4 22 22 16 27 6 5 28 47 25
2022 Compliance, inspection and enforcement 11 22 16 18 23 3 7 37 46 730
2022 Communications or public affairs 4 24 10 29 27 0 6 31 59 50
2022 Access to information and privacy 19 21 10 26 13 3 7 45 44 30
2022 Security 10 26 16 32 9 2 6 39 44 55
2022 Science and technology 16 6 14 20 37 8 0 24 61 15
2022 Legal services 0 24 24 10 26 7 9 28 44 20
2022 Administration and operations 10 18 17 19 26 4 7 32 50 235
2022 Human resources 10 18 22 16 24 2 8 31 45 160
2022 Financial management 14 23 17 24 16 3 3 39 43 60
2022 Real property 7 16 0 18 27 33 0 34 66 10
2022 Information management 7 9 35 4 32 4 9 18 42 20
2022 Information technology 19 30 16 11 19 2 5 52 31 145
2022 Internal audit 15 15 26 16 18 2 9 34 38 65
2022 Evaluation 12 33 15 10 30 0 0 45 40 15
2022 Data sciences 8 9 22 19 38 0 3 18 60 35
2022 Policy 11 25 8 22 28 0 6 38 53 50
2022 Project management 9 21 12 18 30 1 9 34 53 120
2022 Other services to the public 19 15 22 16 18 3 8 38 38 145
2022 None of the above 11 22 19 16 19 5 7 38 41 240
2020 Client contact centre 14 22 20 17 17 2 7 40 37 689
2020 Federal regulators 9 31 16 12 25 0 6 43 40 32
2020 Compliance, inspection and enforcement 13 24 19 19 16 1 7 41 39 1333
2020 Communications or public affairs 14 26 15 19 21 0 5 43 41 77
2020 Access to information and privacy 22 20 19 15 20 0 3 44 37 58
2020 Security 12 22 27 24 11 0 5 35 37 41
2020 Science and technology 4 43 4 29 19 0 0 48 48 20
2020 Legal services 12 25 6 6 43 0 6 40 53 16
2020 Administration and operations 15 27 16 17 17 0 8 45 38 351
2020 Human resources 19 23 12 20 19 0 7 45 42 177
2020 Financial management 16 22 20 21 14 1 7 41 38 105
2020 Real property 26 21 0 27 16 5 5 52 48 19
2020 Materiel management 5 20 47 10 10 0 10 27 22 16
2020 Information management 12 19 21 19 11 12 5 38 36 41
2020 Information technology 22 27 19 14 11 2 4 53 27 213
2020 Internal audit 14 22 33 23 2 2 4 39 27 49
2020 Evaluation 12 19 23 18 20 0 8 34 41 26
2020 Data sciences 9 24 20 28 17 0 3 33 46 34
2020 Policy 11 24 12 18 26 0 9 38 49 65
2020 Project management 19 25 10 19 22 0 5 46 44 108
2020 Other services to the public 15 22 20 18 15 2 8 41 37 313
2020 None of the above 11 22 23 17 17 2 8 37 38 472

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 11 19 16 21 24 3 6 33 49 405
2022 Federal regulators 4 26 13 16 22 11 9 37 48 25
2022 Compliance, inspection and enforcement 10 25 15 18 26 2 5 37 47 730
2022 Communications or public affairs 8 20 9 27 28 0 7 31 59 50
2022 Access to information and privacy 7 21 28 19 17 3 4 31 39 30
2022 Security 8 30 14 20 21 0 7 40 44 55
2022 Science and technology 10 0 26 21 43 0 0 10 64 15
2022 Legal services 0 28 30 8 26 7 0 30 38 20
2022 Administration and operations 8 18 13 18 30 3 9 30 55 235
2022 Human resources 8 22 8 21 29 2 11 34 57 160
2022 Financial management 6 31 16 23 16 4 3 41 42 60
2022 Real property 10 0 14 17 27 25 7 15 64 10
2022 Information management 9 19 18 8 36 4 5 31 49 20
2022 Information technology 18 25 15 10 27 2 3 45 39 145
2022 Internal audit 8 14 27 17 25 5 3 24 46 65
2022 Evaluation 12 41 16 16 5 5 5 59 24 15
2022 Data sciences 8 6 15 23 40 4 4 15 68 35
2022 Policy 7 31 19 6 35 0 2 39 42 45
2022 Project management 5 20 8 26 33 1 6 28 63 120
2022 Other services to the public 13 18 21 20 21 4 3 33 44 145
2022 None of the above 8 19 20 21 23 5 4 29 48 235
2020 Client contact centre 10 20 19 21 23 2 5 32 47 691
2020 Federal regulators 6 13 22 15 35 6 3 21 55 32
2020 Compliance, inspection and enforcement 11 24 17 22 22 1 4 36 46 1330
2020 Communications or public affairs 10 20 13 25 25 2 5 32 54 77
2020 Access to information and privacy 19 22 20 14 24 0 2 41 38 58
2020 Security 10 17 28 23 15 0 7 28 41 40
2020 Science and technology 0 28 11 43 18 0 0 28 61 20
2020 Legal services 19 13 0 6 56 0 6 34 66 16
2020 Administration and operations 12 23 16 19 26 1 3 37 46 351
2020 Human resources 8 19 17 21 25 2 9 30 51 177
2020 Financial management 7 21 11 25 23 2 12 32 55 105
2020 Procurement 20 9 20 20 20 10 0 33 45 10
2020 Real property 9 16 5 43 16 5 5 28 66 19
2020 Materiel management 5 20 37 10 15 0 14 29 29 16
2020 Information management 8 24 20 20 13 14 2 38 39 41
2020 Information technology 18 25 16 19 17 1 4 45 38 213
2020 Internal audit 12 25 27 17 15 2 2 38 33 48
2020 Evaluation 15 12 19 26 23 0 4 28 52 26
2020 Data sciences 6 30 20 18 24 0 3 37 43 34
2020 Policy 6 24 6 20 37 2 5 32 61 64
2020 Project management 14 21 10 26 25 1 3 36 53 108
2020 Other services to the public 10 22 17 22 18 4 7 35 45 313
2020 None of the above 8 21 21 20 21 2 6 32 45 471
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