2022 Public Service Employee Survey Results for Micro-organizations combined by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	63	28	0	6	3	91	9	25
2022	Federal regulators	58	20	0	16	6	78	22	35
2022	Compliance, inspection and enforcement	33	36	12	14	5	69	20	60
2022	Communications or public affairs	52	32	2	11	3	84	14	65
2022	Access to information and privacy	71	23	3	0	2	95	2	40
2022	Science and technology	43	12	4	20	20	55	41	20
2022	Legal services	51	35	1	11	3	85	13	70
2022	Administration and operations	62	27	3	4	4	89	8	170
2022	Human resources	41	44	7	4	4	85	8	60
2022	Financial management	55	30	9	5	0	85	5	65
2022	Procurement	40	45	15	0	0	85	0	10
2022	Information management	41	51	6	2	0	92	2	20
2022	Information technology	64	31	3	0	2	95	2	55
2022	Policy	41	35	6	14	5	75	19	85
2022	Project management	43	41	2	9	5	84	14	105
2022	Other services to the public	48	43	0	6	2	91	9	45
2022	None of the above	50	39	0	11	0	89	11	60
2020	Client contact centre	72	28	0	0	0	100	0	21
2020	Federal regulators	38	41	3	11	8	79	18	40
2020	Compliance, inspection and enforcement	40	42	3	13	2	82	15	58
2020	Communications or public affairs	55	32	2	11	0	87	11	55
2020	Access to information and privacy	58	33	0	9	0	91	9	43
2020	Science and technology	30	42	4	24	0	72	24	26
2020	Legal services	38	49	6	7	0	87	7	85
2020	Administration and operations	56	35	4	5	2	90	6	174
2020	Human resources	52	38	4	6	0	90	6	48
2020	Financial management	59	30	3	7	0	90	7	60
2020	Information management	56	40	0	4	0	96	4	30
2020	Information technology	71	25	0	2	2	97	3	52
2020	Policy	29	48	3	15	5	77	20	61
2020	Project management	40	44	0	9	7	84	16	43
2020	Other services to the public	52	41	0	7	0	93	7	30
2020	None of the above	43	42	4	8	3	85	11	62

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	73	21	3	0	3	0	0	94	3	25
2022	Federal regulators	88	6	3	0	0	0	3	97	0	35
2022	Compliance, inspection and enforcement	65	20	11	4	0	0	0	85	4	60
2022	Communications or public affairs	79	14	4	2	0	2	0	95	2	65
2022	Access to information and privacy	85	10	5	0	0	0	0	95	0	40
2022	Science and technology	56	16	9	12	0	5	3	78	13	20
2022	Legal services	63	20	1	12	1	2	0	85	14	70
2022	Administration and operations	86	12	0	0	0	0	1	99	1	170
2022	Human resources	77	19	1	3	0	0	0	96	3	60
2022	Financial management	74	16	3	2	1	1	2	94	4	65
2022	Procurement	76	15	0	0	0	9	0	100	0	10
2022	Information management	71	15	2	12	0	0	0	86	12	20
2022	Information technology	79	13	3	5	0	0	0	92	5	55
2022	Policy	88	6	3	2	1	0	0	94	3	85
2022	Project management	79	18	0	1	0	0	2	99	1	100
2022	Other services to the public	67	28	0	0	0	2	3	100	0	45
2022	None of the above	66	20	6	6	0	0	2	88	6	60
2020	Client contact centre	86	9	5	0	0	0	0	95	0	21
2020	Federal regulators	76	18	0	0	3	3	0	97	3	39
2020	Compliance, inspection and enforcement	73	21	2	5	0	0	0	93	5	58
2020	Communications or public affairs	87	13	0	0	0	0	0	100	0	55
2020	Access to information and privacy	85	10	2	2	0	0	0	95	2	42
2020	Science and technology	65	29	3	3	0	0	0	94	3	26
2020	Legal services	77	12	3	5	1	2	0	92	6	85
2020	Administration and operations	81	12	4	1	1	0	1	95	2	173
2020	Human resources	84	10	6	0	0	0	0	94	0	48
2020	Financial management	75	19	3	0	4	0	0	93	4	60
2020	Information management	78	17	0	6	0	0	0	94	6	31
2020	Information technology	81	15	2	0	2	0	0	97	2	52
2020	Policy	82	12	3	0	3	0	0	93	3	61
2020	Project management	70	19	2	2	0	7	0	95	2	43
2020	Other services to the public	80	20	0	0	0	0	0	100	0	30
2020	None of the above	77	20	2	0	1	0	0	97	1	62

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	66	16	9	6	3	0	0	82	10	25
2022	Federal regulators	51	33	0	8	6	0	3	86	14	35
2022	Compliance, inspection and enforcement	46	34	6	7	3	0	4	83	10	60
2022	Communications or public affairs	57	30	5	1	4	0	2	89	6	60
2022	Access to information and privacy	76	21	0	0	3	0	0	97	3	40
2022	Science and technology	46	22	7	14	11	0	0	68	25	20
2022	Legal services	51	25	7	11	4	0	1	77	15	70
2022	Administration and operations	65	23	6	4	1	1	1	89	5	170
2022	Human resources	60	28	8	1	0	0	3	90	1	60
2022	Financial management	56	25	6	10	1	0	2	82	11	65
2022	Procurement	100	0	0	0	0	0	0	100	0	10
2022	Information management	51	35	5	9	0	0	0	85	9	20
2022	Information technology	59	29	5	5	0	0	1	90	5	55
2022	Policy	58	21	6	11	3	2	0	80	14	85
2022	Project management	49	28	8	8	4	0	3	80	12	105
2022	Other services to the public	43	56	0	0	0	0	2	100	0	45
2022	None of the above	70	17	5	4	5	0	0	87	9	60
2020	Client contact centre	67	23	10	0	0	0	0	90	0	21
2020	Federal regulators	45	31	6	15	3	0	0	76	18	40
2020	Compliance, inspection and enforcement	46	35	7	10	0	0	2	83	10	58
2020	Communications or public affairs	45	40	0	15	0	0	0	85	15	55
2020	Access to information and privacy	42	33	9	9	2	0	5	78	12	43
2020	Science and technology	34	58	4	4	0	0	0	92	4	26
2020	Legal services	37	39	12	8	3	0	1	77	11	85
2020	Administration and operations	50	34	5	8	2	0	1	84	10	174
2020	Human resources	58	31	6	0	2	0	2	92	2	48
2020	Financial management	65	26	8	2	0	0	0	90	2	60
2020	Information management	58	36	3	4	0	0	0	93	4	31
2020	Information technology	49	46	0	2	2	0	2	96	4	52
2020	Policy	34	41	11	10	5	0	0	75	15	62
2020	Project management	51	28	0	16	2	0	3	81	19	42
2020	Other services to the public	46	45	9	0	0	0	0	91	0	29
2020	None of the above	40	40	14	3	3	0	0	80	6	62
2019	Client contact centre	69	31	0	0	0	0	0	100	0	23
2019	Federal regulators	49	31	7	9	5	0	0	80	14	58
2019	Compliance, inspection and enforcement	65	22	2	7	4	0	0	87	11	48
2019	Communications or public affairs	57	29	4	10	0	0	0	86	10	46
2019	Access to information and privacy	70	18	3	3	6	0	0	88	9	33
2019	Science and technology	49	31	4	12	5	0	0	80	16	26
2019	Legal services	64	27	5	3	0	0	1	92	3	66
2019	Administration and operations	68	20	2	8	3	0	0	88	10	159
2019	Human resources	74	17	2	6	2	0	0	91	7	54
2019	Financial management	80	11	0	7	2	0	0	91	9	51
2019	Information management	69	12	4	8	7	0	0	81	15	27
2019	Information technology	59	25	3	10	2	0	0	84	12	50
2019	Policy	48	35	3	12	1	0	0	83	14	62
2019	Project management	52	36	3	3	6	0	0	88	9	33
2019	Other services to the public	65	18	0	13	4	0	0	83	17	22
2019	None of the above	68	18	5	7	2	0	0	85	9	56

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	55	24	6	11	3	0	0	80	14	25
2022	Federal regulators	38	47	8	5	0	0	2	87	5	35
2022	Compliance, inspection and enforcement	24	51	11	8	6	0	0	75	14	60
2022	Communications or public affairs	47	30	7	12	4	0	1	77	16	60
2022	Access to information and privacy	50	39	3	5	3	0	0	89	8	40
2022	Science and technology	30	33	10	7	16	0	4	66	24	20
2022	Legal services	55	24	9	13	0	0	0	78	13	70
2022	Administration and operations	50	31	9	6	5	0	0	80	11	170
2022	Human resources	41	36	10	9	2	0	3	79	10	60
2022	Financial management	38	39	9	9	5	0	0	77	14	65
2022	Procurement	49	16	11	24	0	0	0	65	24	10
2022	Information management	46	33	12	8	0	0	0	79	8	20
2022	Information technology	38	34	16	11	1	0	0	72	12	55
2022	Policy	35	35	13	10	7	0	0	70	17	85
2022	Project management	28	42	13	11	4	0	2	71	15	105
2022	Other services to the public	30	50	2	9	9	0	0	80	18	45
2022	None of the above	43	34	6	13	4	0	0	77	17	60
2020	Client contact centre	52	39	9	0	0	0	0	91	0	21
2020	Federal regulators	32	44	13	8	3	0	0	76	11	39
2020	Compliance, inspection and enforcement	35	34	14	12	4	0	0	70	16	57
2020	Communications or public affairs	51	31	14	0	2	2	0	84	2	55
2020	Access to information and privacy	37	37	12	9	5	0	0	74	14	43
2020	Science and technology	34	31	16	12	0	0	6	69	13	26
2020	Legal services	49	35	8	6	2	0	0	84	8	85
2020	Administration and operations	46	35	9	6	4	0	1	81	10	173
2020	Human resources	61	19	4	3	7	0	6	86	10	47
2020	Financial management	52	26	10	10	2	0	0	78	12	60
2020	Information management	50	40	10	0	0	0	0	90	0	31
2020	Information technology	42	38	6	11	3	0	0	80	14	51
2020	Policy	25	29	19	16	11	0	0	55	27	61
2020	Project management	34	37	11	11	5	0	2	72	16	43
2020	Other services to the public	44	40	6	10	0	0	0	84	10	30
2020	None of the above	44	31	8	10	5	0	3	77	15	62
2019	Client contact centre	46	25	17	13	0	0	0	71	13	23
2019	Federal regulators	41	36	7	10	7	0	0	76	17	58
2019	Compliance, inspection and enforcement	33	34	10	14	6	0	2	69	21	48
2019	Communications or public affairs	50	30	15	0	2	3	0	82	2	46
2019	Access to information and privacy	45	49	0	6	0	0	0	94	6	33
2019	Science and technology	31	25	27	12	5	0	0	56	17	26
2019	Legal services	55	33	8	3	0	0	0	88	3	65
2019	Administration and operations	46	34	7	10	3	0	1	81	12	161
2019	Human resources	61	25	10	0	0	0	4	90	0	54
2019	Financial management	60	32	4	4	0	0	0	92	4	51
2019	Information management	40	45	9	3	0	0	3	88	3	27
2019	Information technology	56	24	11	4	3	2	0	82	7	50
2019	Policy	36	38	12	11	2	0	2	75	13	61
2019	Project management	29	44	9	15	3	0	0	73	18	33
2019	Other services to the public	42	27	10	13	8	0	0	69	21	22
2019	None of the above	38	27	8	14	9	0	3	68	24	56
2018	Client contact centre	35	28	17	4	12	0	4	65	17	28
2018	Federal regulators	33	51	5	8	3	0	0	84	11	61
2018	Compliance, inspection and enforcement	42	31	10	10	7	0	0	73	17	48
2018	Communications or public affairs	32	38	12	8	4	2	4	74	13	66
2018	Access to information and privacy	37	38	12	8	6	0	0	75	13	39
2018	Science and technology	22	43	9	20	4	0	3	67	24	23
2018	Legal services	50	30	4	10	0	0	6	85	11	50
2018	Administration and operations	38	41	9	8	2	0	2	80	11	165
2018	Human resources	45	40	6	7	2	0	0	85	9	42
2018	Financial management	57	37	6	0	0	0	0	94	0	61
2018	Information management	53	38	9	0	0	0	0	91	0	21
2018	Information technology	45	42	9	2	2	0	0	87	4	44
2018	Policy	22	49	10	10	9	0	0	70	19	72
2018	Project management	28	44	5	17	5	0	0	72	22	35
2018	Other services to the public	22	53	11	3	7	0	3	78	10	29
2018	None of the above	36	42	5	7	5	0	5	82	13	53

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	64	26	4	3	3	0	0	90	6	25
2022	Federal regulators	50	42	0	5	3	0	0	92	8	35
2022	Compliance, inspection and enforcement	48	33	8	7	4	0	0	81	12	60
2022	Communications or public affairs	56	24	6	11	3	0	0	80	14	60
2022	Access to information and privacy	74	16	8	0	3	0	0	90	3	40
2022	Science and technology	50	20	9	5	16	0	0	70	21	20
2022	Legal services	54	29	12	4	2	0	0	82	6	70
2022	Administration and operations	65	22	5	3	4	0	1	87	8	170
2022	Human resources	64	28	6	0	0	0	1	94	0	60
2022	Financial management	58	30	4	4	4	0	0	88	8	65
2022	Procurement	91	9	0	0	0	0	0	100	0	10
2022	Information management	35	50	0	16	0	0	0	84	16	20
2022	Information technology	64	29	1	3	2	0	0	93	6	55
2022	Policy	56	27	5	8	1	2	1	85	9	85
2022	Project management	55	31	7	4	2	1	0	86	6	105
2022	Other services to the public	46	33	9	9	3	0	0	80	12	45
2022	None of the above	60	25	7	6	1	0	0	86	8	60
2020	Client contact centre	66	19	15	0	0	0	0	85	0	21
2020	Federal regulators	43	32	11	12	3	0	0	74	14	38
2020	Compliance, inspection and enforcement	48	33	9	10	0	0	0	82	10	58
2020	Communications or public affairs	61	30	7	2	0	0	0	91	2	54
2020	Access to information and privacy	51	28	2	14	2	0	2	81	17	43
2020	Science and technology	40	40	17	0	0	0	3	82	0	25
2020	Legal services	59	28	3	8	2	0	0	87	10	84
2020	Administration and operations	59	28	6	5	3	0	0	87	7	173
2020	Human resources	67	26	4	2	0	0	0	94	2	47
2020	Financial management	69	23	5	4	0	0	0	92	4	60
2020	Information management	59	29	12	0	0	0	0	88	0	31
2020	Information technology	50	40	4	2	4	0	0	90	6	52
2020	Policy	42	39	2	14	2	1	0	82	17	62
2020	Project management	43	40	4	9	3	0	0	83	12	41
2020	Other services to the public	45	44	10	0	0	0	0	90	0	29
2020	None of the above	45	41	8	5	2	0	0	85	6	60
2019	Client contact centre	71	21	4	4	0	0	0	92	4	23
2019	Federal regulators	67	25	3	6	0	0	0	91	6	57
2019	Compliance, inspection and enforcement	68	17	2	9	4	0	0	85	13	48
2019	Communications or public affairs	57	33	4	4	0	0	2	91	4	46
2019	Access to information and privacy	70	21	6	3	0	0	0	91	3	33
2019	Science and technology	53	19	8	19	0	0	0	72	19	26
2019	Legal services	66	24	5	3	0	0	1	92	3	65
2019	Administration and operations	65	25	4	4	2	0	0	90	6	162
2019	Human resources	79	17	4	0	0	0	0	96	0	53
2019	Financial management	74	18	3	4	2	0	0	92	5	51
2019	Information management	69	20	11	0	0	0	0	89	0	26
2019	Information technology	62	26	10	2	0	0	0	88	2	50
2019	Policy	48	38	7	7	0	0	0	86	7	62
2019	Project management	49	38	6	6	0	0	0	88	6	33
2019	Other services to the public	52	36	4	8	0	0	0	88	8	22
2019	None of the above	65	21	7	4	3	0	0	86	7	54

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	58	30	3	3	7	0	0	87	10	25
2022	Federal regulators	58	9	13	5	11	0	3	70	17	35
2022	Compliance, inspection and enforcement	60	22	8	6	3	0	0	83	9	60
2022	Communications or public affairs	64	14	8	7	8	0	0	77	15	65
2022	Access to information and privacy	83	10	0	3	5	0	0	92	8	40
2022	Science and technology	40	39	16	0	5	0	0	79	5	20
2022	Legal services	58	24	6	8	5	0	0	82	12	65
2022	Administration and operations	65	22	5	5	2	0	0	87	7	170
2022	Human resources	70	20	7	3	0	0	0	90	3	60
2022	Financial management	51	30	5	6	7	0	0	81	14	65
2022	Procurement	56	22	0	11	11	0	0	78	22	10
2022	Information management	61	20	13	6	0	0	0	81	6	20
2022	Information technology	55	22	15	5	3	0	0	77	8	55
2022	Policy	53	29	6	4	8	0	0	82	12	85
2022	Project management	43	32	9	11	4	0	2	76	15	105
2022	Other services to the public	57	23	11	2	6	0	0	80	8	45
2022	None of the above	54	27	6	5	8	0	0	81	13	60
2020	Client contact centre	65	30	5	0	0	0	0	95	0	20
2020	Federal regulators	40	31	10	8	11	0	0	71	19	40
2020	Compliance, inspection and enforcement	63	22	7	7	2	0	0	84	9	58
2020	Communications or public affairs	65	23	3	5	4	0	0	88	9	55
2020	Access to information and privacy	70	23	2	5	0	0	0	93	5	43
2020	Science and technology	45	39	12	3	0	0	0	85	3	26
2020	Legal services	52	30	7	8	2	0	0	82	11	85
2020	Administration and operations	57	27	6	5	4	0	1	84	9	173
2020	Human resources	74	18	6	2	0	0	0	91	2	47
2020	Financial management	63	24	7	5	2	0	0	87	7	60
2020	Information management	55	26	6	10	4	0	0	81	13	31
2020	Information technology	55	23	10	6	5	0	0	78	12	52
2020	Policy	38	28	17	12	5	0	0	66	17	62
2020	Project management	50	25	14	7	2	3	0	77	9	43
2020	Other services to the public	68	21	7	4	0	0	0	89	4	28
2020	None of the above	59	20	7	7	5	0	2	81	12	62
2019	Client contact centre	72	15	4	4	5	0	0	87	9	23
2019	Federal regulators	53	23	1	21	2	0	0	76	23	58
2019	Compliance, inspection and enforcement	62	25	3	8	0	0	2	89	8	48
2019	Communications or public affairs	72	20	2	2	4	0	0	92	6	45
2019	Access to information and privacy	79	18	3	0	0	0	0	97	0	33
2019	Science and technology	53	24	12	8	4	0	0	76	12	26
2019	Legal services	67	25	2	6	1	0	0	91	7	66
2019	Administration and operations	60	25	4	6	3	1	0	87	9	161
2019	Human resources	75	18	4	2	2	0	0	93	3	54
2019	Financial management	69	22	7	2	0	0	0	91	2	51
2019	Information management	67	15	15	3	0	0	0	81	3	27
2019	Information technology	63	21	9	2	2	2	0	86	4	50
2019	Policy	62	30	3	5	0	0	0	92	5	62
2019	Project management	58	27	12	0	4	0	0	84	4	33
2019	Other services to the public	62	21	9	8	0	0	0	83	8	22
2019	None of the above	58	19	7	9	7	0	0	76	16	56
2018	Client contact centre	55	30	0	3	12	0	0	85	15	28
2018	Federal regulators	50	34	8	7	2	0	0	84	8	61
2018	Compliance, inspection and enforcement	61	31	4	2	2	0	0	92	4	48
2018	Communications or public affairs	65	24	1	7	3	0	0	89	10	66
2018	Access to information and privacy	77	13	5	0	3	3	0	92	3	39
2018	Science and technology	47	28	20	0	5	0	0	75	5	23
2018	Legal services	76	22	0	3	0	0	0	97	3	50
2018	Administration and operations	57	26	10	3	3	1	0	84	6	164
2018	Human resources	59	26	9	6	0	0	0	85	6	42
2018	Financial management	65	25	5	3	2	0	0	91	5	61
2018	Information management	64	27	4	0	5	0	0	91	5	21
2018	Information technology	53	35	6	4	2	0	0	88	6	44
2018	Policy	42	29	9	10	10	0	0	70	21	72
2018	Project management	50	36	2	7	5	0	0	85	12	35
2018	Other services to the public	54	30	0	10	5	0	0	84	16	29
2018	None of the above	39	44	6	5	4	0	2	85	9	53

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	48	34	9	5	3	0	82	9	25
2022	Federal regulators	51	35	6	2	5	0	86	8	35
2022	Compliance, inspection and enforcement	51	37	4	2	5	0	88	7	55
2022	Communications or public affairs	51	24	12	9	4	0	75	13	65
2022	Access to information and privacy	52	32	5	6	5	0	84	11	40
2022	Science and technology	52	23	17	4	3	0	76	8	20
2022	Legal services	46	38	9	7	0	0	84	7	70
2022	Administration and operations	54	31	3	7	5	0	85	13	170
2022	Human resources	43	36	15	4	2	0	79	6	60
2022	Financial management	46	40	9	5	0	0	86	5	65
2022	Procurement	46	54	0	0	0	0	100	0	10
2022	Information management	30	37	13	7	13	0	67	20	20
2022	Information technology	46	47	7	0	0	0	93	0	55
2022	Policy	50	35	2	10	3	0	85	13	85
2022	Project management	51	34	7	5	3	0	85	8	105
2022	Other services to the public	43	41	15	0	0	0	85	0	45
2022	None of the above	58	31	7	3	1	0	89	4	60
2020	Client contact centre	53	33	9	4	0	0	86	4	21
2020	Federal regulators	48	26	10	10	5	0	74	16	40
2020	Compliance, inspection and enforcement	51	34	7	9	0	0	85	9	58
2020	Communications or public affairs	51	30	11	9	0	0	81	9	55
2020	Access to information and privacy	54	30	11	2	2	0	84	5	43
2020	Science and technology	37	44	20	0	0	0	80	0	26
2020	Legal services	45	40	11	3	1	0	85	4	85
2020	Administration and operations	45	38	9	5	3	0	83	8	173
2020	Human resources	58	34	6	2	0	0	91	2	48
2020	Financial management	51	34	6	5	3	0	85	9	60
2020	Information management	45	38	13	0	4	0	83	4	31
2020	Information technology	44	40	7	5	4	0	84	9	52
2020	Policy	41	27	10	13	8	0	68	22	62
2020	Project management	54	30	12	2	3	0	83	5	43
2020	Other services to the public	54	33	9	3	0	0	87	3	30
2020	None of the above	56	28	6	9	1	0	84	10	62
2019	Client contact centre	36	43	12	4	5	0	80	9	23
2019	Federal regulators	56	34	8	2	0	0	90	2	58
2019	Compliance, inspection and enforcement	43	35	10	8	4	0	78	12	48
2019	Communications or public affairs	50	37	7	4	2	0	87	6	45
2019	Access to information and privacy	64	24	6	3	3	0	88	6	33
2019	Science and technology	53	35	0	8	4	0	88	12	26
2019	Legal services	54	31	9	4	2	0	85	6	66
2019	Administration and operations	42	39	10	4	4	0	81	8	160
2019	Human resources	63	29	8	0	0	0	92	0	54
2019	Financial management	69	30	2	0	0	0	98	0	51
2019	Information management	37	52	8	0	0	3	92	0	27
2019	Information technology	62	24	12	2	0	0	86	2	50
2019	Policy	55	35	7	3	0	0	90	3	62
2019	Project management	60	18	6	9	7	0	78	15	33
2019	Other services to the public	64	17	11	4	4	0	81	8	22
2019	None of the above	49	23	9	11	9	0	71	20	56
2018	Client contact centre	57	25	14	3	0	0	82	3	27
2018	Federal regulators	38	49	9	5	0	0	87	5	61
2018	Compliance, inspection and enforcement	51	36	4	4	3	2	89	7	47
2018	Communications or public affairs	49	28	11	10	3	0	77	12	65
2018	Access to information and privacy	50	31	10	5	3	0	82	8	39
2018	Science and technology	42	52	5	0	0	0	95	0	23
2018	Legal services	40	40	8	9	3	0	80	12	49
2018	Administration and operations	46	35	12	4	2	0	82	6	163
2018	Human resources	54	38	8	0	0	0	92	0	42
2018	Financial management	50	38	3	8	0	0	89	8	61
2018	Information management	29	45	11	11	0	4	77	11	21
2018	Information technology	53	37	8	2	0	0	91	2	43
2018	Policy	42	38	5	9	7	0	80	15	72
2018	Project management	43	46	3	2	5	0	90	7	35
2018	Other services to the public	38	49	4	10	0	0	86	10	29
2018	None of the above	43	34	7	12	4	0	78	16	52

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	46	30	12	9	3	0	0	76	12	25
2022	Federal regulators	43	15	0	19	17	0	6	62	38	35
2022	Compliance, inspection and enforcement	31	40	9	9	10	0	1	72	19	60
2022	Communications or public affairs	49	26	10	5	9	0	0	76	14	65
2022	Access to information and privacy	51	31	10	3	3	3	0	84	5	40
2022	Science and technology	34	21	21	17	4	0	4	57	21	20
2022	Legal services	47	24	14	6	8	0	0	72	14	70
2022	Administration and operations	55	26	8	7	4	0	0	81	11	170
2022	Human resources	42	40	13	3	0	2	0	83	3	60
2022	Financial management	48	35	7	5	5	0	0	83	11	65
2022	Procurement	34	29	25	0	11	0	0	63	11	10
2022	Information management	49	16	7	25	3	0	0	65	28	20
2022	Information technology	52	35	10	3	0	0	0	87	3	55
2022	Policy	47	28	8	11	6	0	0	74	17	85
2022	Project management	43	35	6	13	3	0	0	77	16	105
2022	Other services to the public	49	35	8	6	2	0	0	84	8	45
2022	None of the above	41	33	14	4	8	0	0	74	12	60
2020	Client contact centre	51	35	10	4	0	0	0	86	4	21
2020	Federal regulators	25	33	5	16	19	0	2	59	36	40
2020	Compliance, inspection and enforcement	37	35	15	8	3	0	2	73	12	58
2020	Communications or public affairs	64	20	7	7	2	0	0	84	9	55
2020	Access to information and privacy	44	31	9	9	2	5	0	78	12	43
2020	Science and technology	34	45	8	8	4	0	0	79	12	26
2020	Legal services	50	35	6	4	5	0	0	85	9	85
2020	Administration and operations	45	37	11	2	5	0	0	82	7	172
2020	Human resources	51	36	9	2	2	0	0	87	4	48
2020	Financial management	45	37	8	8	2	0	0	82	10	60
2020	Information management	47	24	19	10	0	0	0	71	10	31
2020	Information technology	49	41	2	4	4	0	0	90	8	52
2020	Policy	32	36	11	11	10	0	0	68	21	62
2020	Project management	50	32	9	2	7	0	0	82	9	43
2020	Other services to the public	48	41	8	4	0	0	0	89	4	30
2020	None of the above	39	40	8	8	5	0	0	79	13	62
2019	Client contact centre	52	24	8	17	0	0	0	76	17	23
2019	Federal regulators	33	41	9	9	6	0	1	76	15	58
2019	Compliance, inspection and enforcement	31	40	6	10	12	0	2	71	23	48
2019	Communications or public affairs	48	31	10	9	2	0	0	78	12	46
2019	Access to information and privacy	54	28	6	12	0	0	0	82	12	33
2019	Science and technology	30	30	13	15	12	0	0	60	27	26
2019	Legal services	55	24	11	7	1	0	1	80	9	66
2019	Administration and operations	43	28	14	11	2	1	1	72	13	162
2019	Human resources	56	37	3	2	2	0	0	93	4	54
2019	Financial management	52	38	6	4	0	0	0	89	4	50
2019	Information management	40	37	11	12	0	0	0	77	12	27
2019	Information technology	41	40	10	6	4	0	0	81	10	50
2019	Policy	43	41	8	6	0	0	2	85	6	62
2019	Project management	39	42	6	6	7	0	0	81	13	33
2019	Other services to the public	52	26	9	9	4	0	0	78	13	22
2019	None of the above	29	29	17	16	9	0	0	58	25	56
2018	Client contact centre	44	27	13	0	15	0	0	71	15	28
2018	Federal regulators	31	26	15	17	10	0	2	59	27	61
2018	Compliance, inspection and enforcement	46	16	16	20	0	2	0	64	20	48
2018	Communications or public affairs	47	30	12	4	7	0	0	77	11	66
2018	Access to information and privacy	41	33	13	8	3	3	0	76	11	39
2018	Science and technology	43	28	22	0	7	0	0	72	7	23
2018	Legal services	29	44	10	4	8	2	4	78	12	49
2018	Administration and operations	39	33	13	9	5	0	0	73	14	164
2018	Human resources	35	46	13	7	0	0	0	80	7	42
2018	Financial management	46	30	12	9	2	0	0	77	11	61
2018	Information management	36	29	19	16	0	0	0	65	16	20
2018	Information technology	44	24	18	10	4	0	0	68	14	43
2018	Policy	37	37	8	9	9	0	0	74	18	71
2018	Project management	37	44	18	0	0	0	0	82	0	35
2018	Other services to the public	46	21	12	4	13	4	0	70	18	28
2018	None of the above	26	37	11	7	16	2	0	65	24	53

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	55	29	9	4	3	0	0	84	7	25
2022	Federal regulators	33	48	8	3	8	0	0	82	11	35
2022	Compliance, inspection and enforcement	34	49	5	8	4	0	0	83	12	60
2022	Communications or public affairs	41	48	4	5	3	0	0	89	8	65
2022	Access to information and privacy	64	23	11	0	3	0	0	87	3	40
2022	Science and technology	35	41	5	4	15	0	0	76	19	20
2022	Legal services	52	30	4	14	0	0	0	82	14	70
2022	Administration and operations	53	32	9	3	4	0	0	84	7	170
2022	Human resources	44	37	12	0	7	0	0	81	7	60
2022	Financial management	39	37	15	8	1	0	0	76	9	65
2022	Information management	43	41	11	5	0	0	0	84	5	20
2022	Information technology	34	49	10	8	0	0	0	83	8	55
2022	Policy	31	37	9	14	9	0	0	68	23	85
2022	Project management	34	43	11	10	2	0	0	77	12	105
2022	Other services to the public	45	42	5	9	0	0	0	86	9	45
2022	None of the above	42	37	9	8	4	0	0	78	12	60
2020	Client contact centre	55	31	0	14	0	0	0	86	14	21
2020	Federal regulators	37	33	11	11	8	0	0	69	19	38
2020	Compliance, inspection and enforcement	39	37	14	5	5	0	0	76	10	57
2020	Communications or public affairs	43	43	6	9	0	0	0	85	9	54
2020	Access to information and privacy	43	46	5	5	0	0	2	90	5	42
2020	Science and technology	32	39	20	4	4	0	0	71	8	26
2020	Legal services	49	37	9	3	1	0	0	86	5	85
2020	Administration and operations	43	42	8	4	3	0	0	85	7	173
2020	Human resources	55	30	13	0	2	0	0	84	2	48
2020	Financial management	53	37	5	5	0	0	0	90	5	60
2020	Information management	31	42	22	4	0	0	0	74	4	30
2020	Information technology	33	46	5	10	6	0	0	79	16	52
2020	Policy	27	36	6	18	14	0	0	62	32	62
2020	Project management	38	39	18	2	2	0	0	78	5	43
2020	Other services to the public	55	32	10	4	0	0	0	87	4	30
2020	None of the above	51	37	9	2	2	0	0	87	3	62
2019	Client contact centre	54	26	11	4	4	0	0	80	8	23
2019	Federal regulators	41	33	16	9	2	0	0	74	11	57
2019	Compliance, inspection and enforcement	35	43	8	12	2	0	0	78	14	48
2019	Communications or public affairs	42	35	15	4	4	0	0	77	8	46
2019	Access to information and privacy	45	43	3	9	0	0	0	88	9	33
2019	Science and technology	31	37	8	12	12	0	0	68	24	26
2019	Legal services	39	42	10	5	3	0	0	81	9	66
2019	Administration and operations	38	47	8	4	3	0	0	86	6	162
2019	Human resources	61	30	2	4	3	0	0	91	7	54
2019	Financial management	51	36	5	6	2	0	0	87	8	48
2019	Information management	41	32	16	11	0	0	0	73	11	26
2019	Information technology	47	40	2	8	4	0	0	86	11	50
2019	Policy	36	47	5	12	0	0	0	83	12	62
2019	Project management	36	37	12	12	3	0	0	73	15	33
2019	Other services to the public	52	19	21	4	4	0	0	71	8	22
2019	None of the above	40	33	6	15	6	0	0	73	21	54
2018	Client contact centre	52	29	6	0	12	0	0	82	12	28
2018	Federal regulators	36	36	8	11	8	0	0	73	19	61
2018	Compliance, inspection and enforcement	47	29	10	8	5	2	0	78	12	48
2018	Communications or public affairs	31	44	8	15	1	0	0	76	16	65
2018	Access to information and privacy	32	47	8	8	6	0	0	79	13	39
2018	Science and technology	28	35	20	9	9	0	0	63	18	23
2018	Legal services	39	39	10	4	8	0	0	78	12	49
2018	Administration and operations	43	40	10	4	3	1	0	83	7	165
2018	Human resources	28	62	8	2	0	0	0	90	2	42
2018	Financial management	42	40	15	3	0	0	0	82	3	61
2018	Information management	38	28	23	11	0	0	0	67	11	21
2018	Information technology	26	51	9	12	2	0	0	77	14	44
2018	Policy	26	34	15	12	13	0	0	60	25	72
2018	Project management	15	57	16	9	2	0	0	72	12	35
2018	Other services to the public	30	63	0	4	3	0	0	94	6	28
2018	None of the above	43	38	5	8	6	0	0	81	14	52

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	48	42	7	0	3	0	0	90	3	25
2022	Federal regulators	60	34	0	3	2	0	0	95	5	35
2022	Compliance, inspection and enforcement	54	36	8	2	0	0	0	90	2	60
2022	Communications or public affairs	67	25	4	1	0	1	1	94	1	65
2022	Access to information and privacy	73	24	0	3	0	0	0	97	3	40
2022	Science and technology	53	38	0	5	3	0	0	92	8	20
2022	Legal services	65	26	4	5	0	0	0	91	5	70
2022	Administration and operations	67	22	4	3	3	1	0	90	6	170
2022	Human resources	56	28	10	3	2	0	0	84	5	60
2022	Financial management	72	23	1	4	0	0	0	95	4	65
2022	Information management	38	50	3	2	7	0	0	88	9	20
2022	Information technology	60	31	5	1	0	1	0	93	1	55
2022	Policy	55	27	11	6	1	0	0	82	7	85
2022	Project management	54	36	4	3	2	2	0	92	4	105
2022	Other services to the public	55	37	6	0	3	0	0	91	3	45
2022	None of the above	58	29	7	6	0	0	0	87	6	60
2020	Client contact centre	64	26	10	0	0	0	0	90	0	21
2020	Federal regulators	57	33	5	3	3	0	0	90	5	40
2020	Compliance, inspection and enforcement	58	32	5	5	0	0	0	90	5	56
2020	Communications or public affairs	71	24	3	2	0	0	0	95	2	55
2020	Access to information and privacy	69	26	5	0	0	0	0	95	0	43
2020	Science and technology	63	25	8	0	4	0	0	88	4	26
2020	Legal services	64	30	4	1	1	0	0	94	2	85
2020	Administration and operations	63	28	5	2	2	0	0	91	4	172
2020	Human resources	74	20	4	2	0	0	0	93	2	48
2020	Financial management	69	27	2	2	0	0	0	97	2	60
2020	Information management	51	36	9	4	0	0	0	87	4	30
2020	Information technology	56	38	0	3	4	0	0	94	6	52
2020	Policy	48	31	3	10	9	0	0	78	18	62
2020	Project management	56	26	11	5	2	0	0	81	7	43
2020	Other services to the public	68	22	6	4	0	0	0	90	4	30
2020	None of the above	69	26	1	3	0	0	0	95	3	61
2019	Client contact centre	51	32	8	9	0	0	0	83	9	23
2019	Federal regulators	56	33	5	4	0	2	0	91	4	57
2019	Compliance, inspection and enforcement	57	27	9	6	2	0	0	84	7	48
2019	Communications or public affairs	61	33	4	0	2	0	0	94	2	46
2019	Access to information and privacy	72	22	6	0	0	0	0	94	0	33
2019	Science and technology	54	18	16	8	4	0	0	72	12	26
2019	Legal services	68	26	4	2	0	0	0	94	2	66
2019	Administration and operations	60	31	5	1	3	0	0	91	4	161
2019	Human resources	84	15	2	0	0	0	0	98	0	54
2019	Financial management	72	22	4	2	0	0	0	94	2	50
2019	Information management	73	19	8	0	0	0	0	92	0	27
2019	Information technology	68	28	4	0	0	0	0	96	0	50
2019	Policy	61	33	2	5	0	0	0	93	5	61
2019	Project management	52	39	0	6	3	0	0	91	9	33
2019	Other services to the public	71	19	6	0	4	0	0	90	4	21
2019	None of the above	56	26	11	5	2	0	0	81	7	56
2018	Client contact centre	56	35	7	0	0	3	0	93	0	28
2018	Federal regulators	61	29	8	2	0	0	0	90	2	61
2018	Compliance, inspection and enforcement	59	30	2	7	2	0	0	89	9	48
2018	Communications or public affairs	51	40	5	2	2	0	0	91	4	66
2018	Access to information and privacy	67	25	3	6	0	0	0	92	6	39
2018	Science and technology	47	36	11	0	0	5	0	89	0	23
2018	Legal services	63	35	2	0	0	0	0	98	0	50
2018	Administration and operations	68	27	2	2	0	1	0	95	3	162
2018	Human resources	62	31	7	0	0	0	0	93	0	42
2018	Financial management	62	31	6	0	0	1	0	94	0	61
2018	Information management	49	37	0	9	0	4	0	90	10	21
2018	Information technology	72	26	0	2	0	0	0	98	2	44
2018	Policy	59	29	8	3	1	0	0	88	5	72
2018	Project management	52	35	5	7	0	0	0	87	7	35
2018	Other services to the public	81	13	0	3	3	0	0	94	6	29
2018	None of the above	57	33	7	0	4	0	0	89	4	53

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	42	30	16	9	3	0	72	12	25
2022	Federal regulators	45	22	8	11	14	0	67	25	35
2022	Compliance, inspection and enforcement	34	44	11	2	8	0	78	11	60
2022	Communications or public affairs	42	39	9	4	7	0	81	10	65
2022	Access to information and privacy	55	24	11	3	8	0	79	11	40
2022	Science and technology	38	47	11	0	3	0	86	3	20
2022	Legal services	45	29	12	8	5	0	75	13	65
2022	Administration and operations	55	27	5	3	9	0	82	12	170
2022	Human resources	42	44	9	4	0	0	87	4	60
2022	Financial management	55	25	4	15	1	0	79	17	65
2022	Procurement	34	29	0	37	0	0	63	37	10
2022	Information management	34	17	17	21	10	0	51	31	20
2022	Information technology	43	41	12	3	0	1	85	3	55
2022	Policy	46	29	11	9	5	1	76	13	85
2022	Project management	45	34	9	8	4	0	80	11	100
2022	Other services to the public	49	34	8	4	5	0	83	9	45
2022	None of the above	44	35	10	1	9	0	79	11	60
2020	Client contact centre	51	19	24	0	6	0	71	6	21
2020	Federal regulators	40	16	20	13	11	0	56	24	40
2020	Compliance, inspection and enforcement	32	41	15	6	5	0	73	11	58
2020	Communications or public affairs	56	21	9	11	4	0	77	14	55
2020	Access to information and privacy	51	31	7	7	5	0	82	12	43
2020	Science and technology	39	40	12	8	0	0	79	8	26
2020	Legal services	48	39	6	4	3	0	86	8	85
2020	Administration and operations	46	35	9	5	5	0	81	10	173
2020	Human resources	58	23	11	6	2	0	80	9	48
2020	Financial management	52	29	14	5	0	0	81	5	60
2020	Information management	41	32	23	4	0	0	73	4	30
2020	Information technology	47	38	7	4	4	0	85	8	52
2020	Policy	42	31	12	6	8	0	73	14	62
2020	Project management	55	20	18	0	7	0	75	7	43
2020	Other services to the public	51	35	10	0	4	0	86	4	30
2020	None of the above	49	26	6	15	3	0	75	18	62
2019	Client contact centre	44	36	4	13	4	0	79	17	23
2019	Federal regulators	40	35	5	16	4	0	75	20	58
2019	Compliance, inspection and enforcement	33	32	19	9	8	0	65	16	48
2019	Communications or public affairs	50	19	11	16	2	2	71	18	47
2019	Access to information and privacy	51	31	6	12	0	0	82	12	33
2019	Science and technology	41	31	8	8	12	0	72	20	26
2019	Legal services	56	28	9	7	0	0	84	7	65
2019	Administration and operations	45	31	14	5	5	0	75	11	162
2019	Human resources	69	25	2	4	0	0	95	4	54
2019	Financial management	63	29	4	4	0	0	92	4	50
2019	Information management	47	26	19	4	3	0	74	8	27
2019	Information technology	44	40	4	4	7	0	84	11	50
2019	Policy	55	29	6	10	0	0	84	10	62
2019	Project management	45	37	6	3	9	0	82	12	33
2019	Other services to the public	50	28	4	10	8	0	78	18	22
2019	None of the above	38	24	9	19	9	0	62	29	56
2018	Client contact centre	33	47	8	7	6	0	80	12	28
2018	Federal regulators	36	33	13	15	3	0	69	18	61
2018	Compliance, inspection and enforcement	41	35	7	11	8	0	75	18	48
2018	Communications or public affairs	46	35	8	4	5	1	82	10	66
2018	Access to information and privacy	42	39	8	5	3	3	84	8	39
2018	Science and technology	44	33	20	0	4	0	77	4	23
2018	Legal services	46	29	10	7	7	0	75	15	50
2018	Administration and operations	45	33	10	10	3	1	78	12	162
2018	Human resources	37	44	16	2	0	0	81	2	42
2018	Financial management	51	33	11	3	2	0	84	5	61
2018	Information management	25	47	9	14	0	4	76	15	21
2018	Information technology	54	24	8	14	0	0	78	14	44
2018	Policy	40	30	6	15	9	0	70	24	72
2018	Project management	38	40	15	5	2	0	78	7	35
2018	Other services to the public	62	16	4	11	7	0	78	18	29
2018	None of the above	28	35	9	14	14	0	63	28	53

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	54	36	7	0	3	0	0	90	3	25
2022	Federal regulators	66	23	8	0	3	0	0	89	3	35
2022	Compliance, inspection and enforcement	57	40	2	1	0	0	0	97	1	60
2022	Communications or public affairs	69	16	11	5	0	0	0	84	5	65
2022	Access to information and privacy	57	21	13	6	3	0	0	78	8	40
2022	Science and technology	56	33	11	0	0	0	0	89	0	20
2022	Legal services	62	24	11	2	1	0	0	86	4	70
2022	Administration and operations	64	21	9	0	5	0	0	86	5	170
2022	Human resources	59	33	7	1	0	0	0	92	1	60
2022	Financial management	69	23	6	2	0	0	0	92	2	65
2022	Procurement	54	46	0	0	0	0	0	100	0	10
2022	Information management	57	19	10	0	14	0	0	77	14	20
2022	Information technology	64	27	9	0	0	0	0	91	0	55
2022	Policy	53	31	6	7	3	0	0	84	10	85
2022	Project management	57	30	10	3	1	0	0	87	4	105
2022	Other services to the public	56	34	6	0	0	0	3	93	0	45
2022	None of the above	66	22	7	4	1	0	0	88	5	60
2020	Client contact centre	47	34	19	0	0	0	0	81	0	21
2020	Federal regulators	72	20	5	0	3	0	0	92	3	40
2020	Compliance, inspection and enforcement	55	36	8	0	0	0	0	92	0	58
2020	Communications or public affairs	59	25	12	3	0	0	0	85	3	55
2020	Access to information and privacy	60	24	9	2	5	0	0	84	7	43
2020	Science and technology	57	39	4	0	0	0	0	96	0	26
2020	Legal services	62	25	12	0	1	0	0	87	1	83
2020	Administration and operations	61	24	10	3	2	0	0	85	5	173
2020	Human resources	63	35	0	0	0	2	0	100	0	47
2020	Financial management	67	28	5	0	0	0	0	95	0	60
2020	Information management	55	32	6	7	0	0	0	87	7	30
2020	Information technology	69	19	8	3	2	0	0	88	4	52
2020	Policy	52	30	8	7	4	0	0	81	10	62
2020	Project management	66	22	11	0	0	0	0	89	0	43
2020	Other services to the public	62	29	10	0	0	0	0	90	0	30
2020	None of the above	73	19	6	2	0	0	0	92	2	62
2019	Client contact centre	50	33	8	9	0	0	0	83	9	23
2019	Federal regulators	75	19	6	0	0	0	0	94	0	58
2019	Compliance, inspection and enforcement	52	39	2	4	4	0	0	91	7	48
2019	Communications or public affairs	63	19	12	4	2	0	0	82	6	46
2019	Access to information and privacy	66	25	6	0	3	0	0	91	3	33
2019	Science and technology	54	30	16	0	0	0	0	84	0	26
2019	Legal services	61	27	9	0	3	0	0	88	3	65
2019	Administration and operations	58	29	9	1	2	0	0	87	4	159
2019	Human resources	75	20	4	2	0	0	0	95	2	54
2019	Financial management	78	20	2	0	0	0	0	98	0	50
2019	Information management	64	31	4	0	0	0	0	96	0	27
2019	Information technology	73	27	0	0	0	0	0	100	0	49
2019	Policy	67	21	13	0	0	0	0	87	0	62
2019	Project management	70	12	12	0	3	3	0	84	3	33
2019	Other services to the public	68	18	10	0	4	0	0	86	4	21
2019	None of the above	64	21	6	4	6	0	0	85	10	56
2018	Client contact centre	49	37	8	3	3	0	0	87	6	28
2018	Federal regulators	62	31	7	0	0	0	0	93	0	61
2018	Compliance, inspection and enforcement	57	35	8	0	0	0	0	92	0	47
2018	Communications or public affairs	49	31	14	4	1	0	0	80	6	64
2018	Access to information and privacy	58	29	8	3	3	0	0	87	6	39
2018	Science and technology	55	34	11	0	0	0	0	89	0	23
2018	Legal services	68	25	7	0	0	0	0	93	0	49
2018	Administration and operations	62	31	6	1	0	0	0	93	2	161
2018	Human resources	65	35	0	0	0	0	0	100	0	42
2018	Financial management	68	21	8	3	0	0	0	89	3	60
2018	Information management	44	32	19	5	0	0	0	76	5	20
2018	Information technology	66	26	4	4	0	0	0	92	4	44
2018	Policy	53	34	11	3	0	0	0	87	3	72
2018	Project management	57	28	12	3	0	0	0	85	3	35
2018	Other services to the public	59	24	14	3	0	0	0	83	3	29
2018	None of the above	58	32	2	6	2	0	0	90	8	53

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	43	38	4	12	3	0	0	81	15	25
2022	Federal regulators	32	29	17	11	11	0	0	61	22	35
2022	Compliance, inspection and enforcement	36	48	8	5	2	0	0	84	8	60
2022	Communications or public affairs	49	27	10	8	6	0	0	77	13	65
2022	Access to information and privacy	38	38	3	16	5	0	0	76	21	40
2022	Science and technology	34	41	8	7	10	0	0	75	17	20
2022	Legal services	44	35	13	3	5	0	0	79	8	70
2022	Administration and operations	53	26	6	7	6	1	0	81	13	170
2022	Human resources	51	38	2	4	5	0	0	90	8	60
2022	Financial management	59	26	4	6	4	0	0	85	11	65
2022	Procurement	75	15	11	0	0	0	0	89	0	10
2022	Information management	23	40	0	25	12	0	0	63	37	20
2022	Information technology	55	29	8	5	3	0	0	85	8	55
2022	Policy	43	36	7	8	6	1	0	80	13	85
2022	Project management	43	34	7	12	4	0	0	77	16	105
2022	Other services to the public	46	35	3	6	4	0	5	86	11	45
2022	None of the above	37	45	6	6	6	0	0	82	12	60
2020	Client contact centre	32	44	10	9	0	0	5	80	10	21
2020	Federal regulators	36	35	8	13	6	0	2	73	19	40
2020	Compliance, inspection and enforcement	43	37	10	7	3	0	0	80	11	58
2020	Communications or public affairs	61	29	2	5	4	0	0	89	9	55
2020	Access to information and privacy	42	42	2	5	5	5	0	88	10	43
2020	Science and technology	36	43	8	8	4	0	0	79	13	26
2020	Legal services	46	35	8	6	5	0	0	81	11	85
2020	Administration and operations	47	34	12	2	5	0	0	81	7	171
2020	Human resources	65	20	11	2	2	0	0	85	4	46
2020	Financial management	62	20	13	4	2	0	0	82	5	60
2020	Information management	43	40	3	11	3	0	0	83	14	31
2020	Information technology	51	31	10	2	6	0	0	82	8	52
2020	Policy	42	30	11	13	4	0	0	72	17	62
2020	Project management	41	31	9	11	8	0	0	72	19	42
2020	Other services to the public	58	39	3	0	0	0	0	97	0	30
2020	None of the above	51	24	13	12	0	0	0	76	12	62
2019	Client contact centre	50	20	9	20	0	0	0	71	20	23
2019	Federal regulators	44	38	7	7	4	0	0	82	11	58
2019	Compliance, inspection and enforcement	39	37	11	6	7	0	0	75	13	48
2019	Communications or public affairs	43	35	11	6	5	0	0	78	11	46
2019	Access to information and privacy	58	21	12	6	3	0	0	79	9	33
2019	Science and technology	33	42	13	0	12	0	0	75	12	26
2019	Legal services	60	19	9	6	5	0	0	80	11	66
2019	Administration and operations	44	35	10	6	5	0	0	79	11	162
2019	Human resources	67	24	3	4	2	0	0	91	6	54
2019	Financial management	72	14	8	2	2	0	2	87	5	50
2019	Information management	47	30	12	11	0	0	0	77	11	27
2019	Information technology	48	31	10	5	4	0	3	81	9	50
2019	Policy	52	35	8	3	2	0	0	87	5	62
2019	Project management	51	27	3	15	4	0	0	78	19	33
2019	Other services to the public	50	32	14	4	0	0	0	82	4	22
2019	None of the above	38	31	6	16	9	0	0	69	25	56
2018	Client contact centre	28	43	9	11	7	3	0	72	18	28
2018	Federal regulators	45	38	8	7	2	0	0	83	9	60
2018	Compliance, inspection and enforcement	41	34	14	10	2	0	0	74	12	48
2018	Communications or public affairs	52	29	6	5	7	0	0	81	13	66
2018	Access to information and privacy	39	48	8	6	0	0	0	87	6	39
2018	Science and technology	43	37	11	5	4	0	0	80	9	23
2018	Legal services	38	38	6	8	9	0	0	77	18	50
2018	Administration and operations	47	31	9	8	4	0	1	79	12	162
2018	Human resources	45	36	14	5	0	0	0	81	5	42
2018	Financial management	56	26	10	6	2	0	0	82	8	61
2018	Information management	34	36	9	15	5	0	0	70	21	21
2018	Information technology	49	33	7	10	2	0	0	82	12	44
2018	Policy	43	35	7	11	4	0	0	78	15	72
2018	Project management	29	50	16	2	2	0	0	80	5	35
2018	Other services to the public	33	45	4	11	7	0	0	78	18	29
2018	None of the above	34	34	15	6	12	0	0	67	18	52

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	41	36	13	7	3	0	0	76	11	25
2022	Federal regulators	37	32	8	6	13	0	3	72	19	35
2022	Compliance, inspection and enforcement	45	30	11	6	7	0	0	75	13	60
2022	Communications or public affairs	54	26	7	9	4	0	0	80	13	65
2022	Access to information and privacy	46	22	19	8	5	0	0	68	13	40
2022	Science and technology	58	28	5	3	0	0	5	91	4	20
2022	Legal services	46	26	17	6	4	0	0	73	10	70
2022	Administration and operations	50	32	9	3	5	0	0	82	9	170
2022	Human resources	52	35	6	4	3	0	0	87	7	60
2022	Financial management	64	13	12	8	3	0	0	77	11	65
2022	Procurement	56	33	11	0	0	0	0	89	0	10
2022	Information management	15	47	27	5	6	0	0	62	11	20
2022	Information technology	55	31	7	5	2	0	0	86	7	55
2022	Policy	42	39	13	4	3	0	0	81	6	85
2022	Project management	48	31	10	7	3	0	0	79	11	100
2022	Other services to the public	43	31	21	2	0	0	3	76	2	45
2022	None of the above	52	27	9	11	2	0	0	78	13	60
2020	Client contact centre	37	40	14	4	0	0	5	80	5	21
2020	Federal regulators	42	21	11	16	8	0	2	64	25	39
2020	Compliance, inspection and enforcement	46	30	17	5	2	0	0	76	7	57
2020	Communications or public affairs	64	23	5	0	7	0	0	88	7	55
2020	Access to information and privacy	37	42	9	7	0	2	2	83	7	43
2020	Science and technology	40	35	13	8	4	0	0	75	12	26
2020	Legal services	42	36	9	8	4	0	0	79	12	85
2020	Administration and operations	49	28	12	4	5	1	1	78	9	173
2020	Human resources	64	21	6	4	4	0	0	86	8	48
2020	Financial management	58	22	10	7	3	0	0	80	10	60
2020	Information management	47	36	7	7	4	0	0	83	10	31
2020	Information technology	50	40	2	4	4	0	0	90	8	52
2020	Policy	41	26	13	13	7	0	0	68	20	62
2020	Project management	47	28	9	14	2	0	0	75	16	43
2020	Other services to the public	59	26	7	4	0	4	0	89	4	30
2020	None of the above	57	19	12	5	7	0	0	76	12	62
2019	Client contact centre	43	32	9	8	9	0	0	75	17	23
2019	Federal regulators	43	37	7	9	4	0	0	80	13	58
2019	Compliance, inspection and enforcement	46	27	19	2	6	0	0	73	8	48
2019	Communications or public affairs	56	31	2	4	7	0	0	87	11	46
2019	Access to information and privacy	61	24	9	3	3	0	0	85	6	33
2019	Science and technology	48	19	17	8	8	0	0	67	16	26
2019	Legal services	51	30	7	9	3	0	0	81	12	65
2019	Administration and operations	46	34	11	4	4	0	1	80	8	162
2019	Human resources	72	23	2	3	0	0	0	95	3	54
2019	Financial management	64	23	8	2	0	0	2	89	2	50
2019	Information management	47	31	19	0	3	0	0	78	3	27
2019	Information technology	55	28	12	2	2	0	0	83	4	50
2019	Policy	56	30	9	6	0	0	0	85	6	62
2019	Project management	48	28	18	3	3	0	0	76	6	33
2019	Other services to the public	59	19	10	5	8	0	0	78	13	22
2019	None of the above	46	16	7	23	6	2	0	64	29	56
2018	Client contact centre	27	38	23	7	6	0	0	65	12	28
2018	Federal regulators	34	42	17	5	2	0	0	77	6	61
2018	Compliance, inspection and enforcement	44	26	22	6	0	0	2	72	6	48
2018	Communications or public affairs	49	30	9	8	4	0	0	78	13	66
2018	Access to information and privacy	49	26	8	13	3	3	0	76	16	39
2018	Science and technology	58	17	16	9	0	0	0	75	9	23
2018	Legal services	44	35	11	6	5	0	0	78	10	50
2018	Administration and operations	50	30	10	5	4	1	0	81	9	161
2018	Human resources	38	44	17	0	0	0	0	83	0	41
2018	Financial management	61	21	12	3	3	0	0	82	6	61
2018	Information management	28	34	27	12	0	0	0	61	12	21
2018	Information technology	45	34	10	9	2	0	0	79	11	44
2018	Policy	40	40	6	9	4	0	0	80	14	69
2018	Project management	26	54	17	2	0	0	0	80	2	35
2018	Other services to the public	48	33	5	11	3	0	0	81	14	27
2018	None of the above	33	23	23	8	10	0	2	58	18	53

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	47	30	13	6	3	0	0	78	9	25
2022	Federal regulators	39	28	12	8	10	0	3	69	19	35
2022	Compliance, inspection and enforcement	40	36	10	5	8	0	0	76	14	60
2022	Communications or public affairs	51	27	6	13	3	0	0	79	16	60
2022	Access to information and privacy	49	37	6	3	5	0	0	86	8	40
2022	Science and technology	46	27	5	21	0	0	0	73	21	20
2022	Legal services	46	29	16	8	1	0	0	75	9	70
2022	Administration and operations	56	25	10	6	3	0	0	81	8	170
2022	Human resources	52	31	12	3	2	0	0	83	5	60
2022	Financial management	53	25	5	15	1	0	0	79	16	65
2022	Procurement	54	10	0	26	11	0	0	63	37	10
2022	Information management	33	37	15	5	3	0	6	75	9	20
2022	Information technology	45	42	7	4	2	0	0	87	6	55
2022	Policy	40	38	10	6	6	0	0	78	12	85
2022	Project management	45	29	13	8	5	0	0	74	13	100
2022	Other services to the public	43	38	12	2	5	0	0	81	7	45
2022	None of the above	57	21	12	3	6	0	1	79	9	60
2020	Client contact centre	60	25	15	0	0	0	0	85	0	21
2020	Federal regulators	36	19	14	19	11	0	0	56	30	39
2020	Compliance, inspection and enforcement	41	43	12	3	2	0	0	83	5	57
2020	Communications or public affairs	45	38	8	7	0	0	2	84	7	55
2020	Access to information and privacy	44	42	5	9	0	0	0	86	9	43
2020	Science and technology	25	34	29	8	4	0	0	59	12	26
2020	Legal services	43	42	8	7	0	0	0	85	7	84
2020	Administration and operations	49	35	7	5	4	0	0	85	8	173
2020	Human resources	59	22	12	2	5	0	0	81	7	47
2020	Financial management	50	34	11	3	2	0	0	84	5	59
2020	Information management	40	38	13	6	4	0	0	78	10	31
2020	Information technology	53	37	2	5	4	0	0	89	9	52
2020	Policy	36	30	17	12	5	0	0	66	17	61
2020	Project management	36	40	9	9	5	0	0	77	14	42
2020	Other services to the public	73	20	3	4	0	0	0	93	4	30
2020	None of the above	53	29	9	6	2	0	2	83	8	62
2019	Client contact centre	59	25	16	0	0	0	0	84	0	23
2019	Federal regulators	42	37	10	9	2	0	0	79	11	58
2019	Compliance, inspection and enforcement	38	47	4	6	6	0	0	85	11	48
2019	Communications or public affairs	55	29	2	7	5	0	2	86	12	46
2019	Access to information and privacy	64	30	6	0	0	0	0	94	0	33
2019	Science and technology	32	36	0	17	16	0	0	67	33	25
2019	Legal services	51	35	5	7	1	0	0	86	8	66
2019	Administration and operations	49	35	11	4	2	0	0	83	6	161
2019	Human resources	63	28	5	4	0	0	0	91	4	54
2019	Financial management	67	25	4	2	2	0	0	93	4	49
2019	Information management	48	38	8	3	3	0	0	85	7	27
2019	Information technology	54	31	8	4	2	0	0	85	6	49
2019	Policy	49	32	11	8	0	0	0	81	8	62
2019	Project management	40	34	12	6	7	0	0	74	13	32
2019	Other services to the public	56	35	5	4	0	0	0	91	4	22
2019	None of the above	39	29	14	12	5	0	0	68	18	56
2018	Client contact centre	46	31	14	3	6	0	0	77	9	28
2018	Federal regulators	32	40	13	11	2	0	2	73	13	60
2018	Compliance, inspection and enforcement	36	29	22	10	2	0	0	65	12	48
2018	Communications or public affairs	43	31	13	8	4	0	0	74	13	66
2018	Access to information and privacy	54	35	0	3	3	5	0	94	6	39
2018	Science and technology	39	31	11	11	9	0	0	69	20	23
2018	Legal services	52	24	13	8	3	0	0	76	11	50
2018	Administration and operations	47	32	10	8	3	0	0	79	11	161
2018	Human resources	34	54	5	7	0	0	0	87	7	41
2018	Financial management	62	22	13	1	0	0	2	86	1	60
2018	Information management	29	41	30	0	0	0	0	70	0	21
2018	Information technology	49	31	11	7	2	0	0	80	9	44
2018	Policy	36	27	16	10	9	0	1	64	19	71
2018	Project management	25	45	18	2	9	0	0	70	12	35
2018	Other services to the public	57	33	4	3	3	0	0	90	6	29
2018	None of the above	34	32	22	2	8	0	1	67	10	53

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	45	35	12	5	3	0	80	8	25
2022	Federal regulators	43	38	13	3	0	3	84	3	35
2022	Compliance, inspection and enforcement	51	41	3	4	1	0	92	5	60
2022	Communications or public affairs	50	25	15	7	3	0	76	10	65
2022	Access to information and privacy	53	28	14	0	5	0	81	5	40
2022	Science and technology	49	24	15	13	0	0	72	13	20
2022	Legal services	59	26	10	3	2	0	86	4	70
2022	Administration and operations	57	26	6	6	5	0	83	11	170
2022	Human resources	42	45	9	3	1	0	87	4	60
2022	Financial management	59	26	11	4	0	0	85	4	65
2022	Procurement	32	55	12	0	0	0	88	0	10
2022	Information management	32	32	17	7	13	0	63	20	20
2022	Information technology	53	41	5	2	0	0	93	2	55
2022	Policy	46	37	4	6	6	1	83	12	85
2022	Project management	50	31	10	6	2	0	82	8	105
2022	Other services to the public	57	30	6	7	0	0	87	7	45
2022	None of the above	55	37	4	2	1	0	92	3	60
2020	Client contact centre	48	29	24	0	0	0	76	0	21
2020	Federal regulators	42	39	10	5	3	0	82	8	40
2020	Compliance, inspection and enforcement	50	35	12	3	0	0	84	3	58
2020	Communications or public affairs	57	34	3	5	0	0	91	5	55
2020	Access to information and privacy	62	27	9	2	0	0	88	2	42
2020	Science and technology	41	43	11	4	0	0	84	4	26
2020	Legal services	53	34	11	0	1	1	87	1	84
2020	Administration and operations	52	34	6	4	4	0	85	8	174
2020	Human resources	55	33	10	2	0	0	88	2	48
2020	Financial management	59	33	5	3	0	0	92	3	60
2020	Information management	46	32	19	4	0	0	78	4	31
2020	Information technology	61	28	4	3	4	0	89	6	52
2020	Policy	41	38	8	10	4	0	78	14	61
2020	Project management	50	31	16	3	0	0	81	3	42
2020	Other services to the public	60	27	9	4	0	0	87	4	30
2020	None of the above	68	21	8	4	0	0	88	4	62
2019	Client contact centre	33	50	8	4	5	0	83	9	23
2019	Federal regulators	56	32	9	3	0	0	88	3	57
2019	Compliance, inspection and enforcement	58	28	11	2	2	0	86	4	48
2019	Communications or public affairs	57	20	13	5	5	0	77	10	45
2019	Access to information and privacy	64	27	6	3	0	0	91	3	33
2019	Science and technology	46	23	20	12	0	0	68	12	26
2019	Legal services	64	23	9	3	2	0	87	4	66
2019	Administration and operations	49	33	9	6	3	0	82	9	162
2019	Human resources	70	22	7	0	0	0	93	0	54
2019	Financial management	65	33	2	0	0	0	98	0	51
2019	Information management	50	39	11	0	0	0	89	0	27
2019	Information technology	60	28	9	2	2	0	88	4	50
2019	Policy	58	29	8	5	0	0	87	5	62
2019	Project management	63	21	9	0	7	0	84	7	33
2019	Other services to the public	65	17	11	4	4	0	82	8	22
2019	None of the above	51	28	4	7	5	4	83	13	56
2018	Client contact centre	57	21	14	3	6	0	77	9	28
2018	Federal regulators	41	44	8	5	2	0	85	6	61
2018	Compliance, inspection and enforcement	55	29	7	7	3	0	84	9	48
2018	Communications or public affairs	57	20	8	11	4	0	77	15	66
2018	Access to information and privacy	49	30	15	3	3	0	79	6	39
2018	Science and technology	39	47	14	0	0	0	86	0	23
2018	Legal services	52	33	8	4	3	0	85	6	50
2018	Administration and operations	56	30	8	3	2	0	86	6	161
2018	Human resources	50	48	2	0	0	0	98	0	42
2018	Financial management	64	25	5	5	2	0	89	6	61
2018	Information management	35	51	9	5	0	0	87	5	21
2018	Information technology	60	32	2	6	0	0	92	6	44
2018	Policy	44	29	16	7	3	1	74	9	72
2018	Project management	48	34	13	0	5	0	82	5	35
2018	Other services to the public	61	26	7	6	0	0	86	6	29
2018	None of the above	49	27	12	10	2	0	76	12	53

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	43	28	21	9	0	0	0	71	9	25
2022	Federal regulators	48	33	7	7	5	0	0	81	13	35
2022	Compliance, inspection and enforcement	41	37	15	5	0	0	2	80	5	60
2022	Communications or public affairs	39	36	16	4	5	0	0	76	9	65
2022	Access to information and privacy	67	13	14	5	0	0	0	81	5	40
2022	Science and technology	36	28	15	6	9	0	5	68	16	20
2022	Legal services	50	25	14	4	7	0	0	75	11	70
2022	Administration and operations	46	30	14	8	2	1	1	76	10	170
2022	Human resources	33	38	17	8	1	2	0	73	9	60
2022	Financial management	29	42	15	6	8	0	0	71	14	65
2022	Procurement	30	15	33	11	11	0	0	45	22	10
2022	Information management	33	19	20	28	0	0	0	52	28	20
2022	Information technology	47	33	6	11	2	1	0	81	13	55
2022	Policy	39	29	21	6	5	0	0	67	12	85
2022	Project management	27	34	23	9	6	0	0	62	15	105
2022	Other services to the public	30	43	14	9	4	0	0	73	13	45
2022	None of the above	26	36	14	11	13	0	0	62	24	60
2020	Client contact centre	56	14	9	15	6	0	0	70	21	21
2020	Federal regulators	37	26	11	24	3	0	0	63	26	39
2020	Compliance, inspection and enforcement	46	27	13	11	2	2	0	74	13	57
2020	Communications or public affairs	42	22	24	9	3	0	0	64	12	54
2020	Access to information and privacy	41	31	23	5	0	0	0	72	5	43
2020	Science and technology	35	39	23	0	0	0	3	77	0	26
2020	Legal services	36	33	19	4	8	0	0	69	12	84
2020	Administration and operations	45	26	19	7	3	0	0	71	10	173
2020	Human resources	48	15	20	13	4	0	0	63	17	48
2020	Financial management	40	35	17	8	0	0	0	75	8	59
2020	Information management	35	43	16	4	3	0	0	78	7	31
2020	Information technology	28	41	17	8	6	0	0	69	14	52
2020	Policy	20	45	18	10	7	0	0	65	17	61
2020	Project management	30	37	18	10	4	0	0	68	14	43
2020	Other services to the public	52	21	14	10	3	0	0	73	13	30
2020	None of the above	33	36	18	10	3	0	0	69	13	62
2019	Client contact centre	31	33	22	5	9	0	0	64	14	23
2019	Federal regulators	34	38	12	13	4	0	0	72	16	58
2019	Compliance, inspection and enforcement	39	37	15	10	0	0	0	75	10	48
2019	Communications or public affairs	54	28	12	6	0	0	0	82	6	47
2019	Access to information and privacy	21	37	21	12	6	0	3	60	19	33
2019	Science and technology	33	18	26	12	12	0	0	51	23	26
2019	Legal services	61	23	9	4	1	0	1	85	6	65
2019	Administration and operations	45	31	14	7	2	0	1	77	9	162
2019	Human resources	39	39	15	2	4	2	0	79	6	54
2019	Financial management	50	27	19	2	2	0	0	77	4	51
2019	Information management	55	35	3	4	4	0	0	89	7	26
2019	Information technology	27	41	21	5	5	0	0	69	10	50
2019	Policy	33	36	25	5	2	0	0	69	7	62
2019	Project management	58	27	9	6	0	0	0	85	6	33
2019	Other services to the public	27	42	16	15	0	0	0	69	15	22
2019	None of the above	45	20	19	10	5	0	2	66	15	54
2018	Client contact centre	26	47	17	6	3	0	0	74	9	28
2018	Federal regulators	27	27	21	15	10	0	0	54	25	60
2018	Compliance, inspection and enforcement	49	33	8	9	0	0	0	82	9	48
2018	Communications or public affairs	50	31	11	6	2	0	0	81	8	66
2018	Access to information and privacy	44	25	18	8	3	0	3	71	10	39
2018	Science and technology	28	29	22	5	16	0	0	57	22	23
2018	Legal services	47	24	18	9	0	0	2	72	10	50
2018	Administration and operations	41	34	17	4	3	1	0	76	6	165
2018	Human resources	33	35	16	12	4	0	0	67	16	42
2018	Financial management	59	23	12	4	2	0	0	83	5	61
2018	Information management	35	46	9	10	0	0	0	81	10	21
2018	Information technology	35	35	13	7	10	0	0	70	17	44
2018	Policy	31	33	16	14	7	0	0	64	21	71
2018	Project management	28	35	20	17	0	0	0	64	17	35
2018	Other services to the public	26	20	35	16	3	0	0	46	19	29
2018	None of the above	52	28	7	6	3	0	4	83	9	54

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	11	34	24	21	6	0	3	28	47	25
2022	Federal regulators	8	15	42	20	8	4	3	30	24	35
2022	Compliance, inspection and enforcement	3	18	37	22	18	0	3	41	22	60
2022	Communications or public affairs	3	17	39	18	22	0	1	40	20	65
2022	Access to information and privacy	3	18	25	15	35	0	3	52	22	40
2022	Science and technology	18	34	17	15	13	0	4	29	54	20
2022	Legal services	7	21	22	21	24	3	2	48	29	70
2022	Administration and operations	8	19	32	17	20	1	3	38	28	170
2022	Human resources	12	30	30	14	13	0	2	28	42	60
2022	Financial management	7	20	28	17	25	1	1	43	28	65
2022	Procurement	25	11	17	28	18	0	0	46	37	10
2022	Information management	9	32	29	15	11	3	0	27	43	20
2022	Information technology	8	29	36	10	14	0	2	25	38	55
2022	Policy	13	17	29	25	14	2	1	40	31	85
2022	Project management	9	22	31	23	13	0	2	36	33	105
2022	Other services to the public	11	6	36	29	15	2	0	45	18	45
2022	None of the above	12	14	40	14	15	0	4	31	27	60
2020	Client contact centre	0	9	20	38	23	5	5	68	10	21
2020	Federal regulators	16	28	33	12	11	0	0	23	44	40
2020	Compliance, inspection and enforcement	7	17	28	28	11	6	3	42	27	58
2020	Communications or public affairs	6	16	41	23	13	2	0	37	22	55
2020	Access to information and privacy	5	14	38	19	23	2	0	43	19	43
2020	Science and technology	4	39	30	23	0	0	4	24	45	26
2020	Legal services	4	11	34	31	19	0	1	50	16	85
2020	Administration and operations	13	17	36	21	13	0	1	34	30	174
2020	Human resources	7	19	35	29	6	0	4	37	26	48
2020	Financial management	3	14	32	29	22	0	0	51	17	60
2020	Information management	12	20	42	20	6	0	0	26	32	31
2020	Information technology	9	22	42	14	12	2	0	26	32	52
2020	Policy	17	15	39	20	8	0	1	28	32	62
2020	Project management	9	20	37	23	8	2	0	32	30	43
2020	Other services to the public	3	16	23	27	31	0	0	58	19	30
2020	None of the above	10	16	12	51	9	0	2	61	27	62
2019	Client contact centre	0	4	40	28	27	0	0	56	4	22
2019	Federal regulators	4	19	30	30	12	2	1	44	24	57
2019	Compliance, inspection and enforcement	4	14	30	28	23	0	0	51	18	47
2019	Communications or public affairs	6	15	42	21	16	0	0	37	21	47
2019	Access to information and privacy	6	16	22	32	18	6	0	54	23	32
2019	Science and technology	4	19	34	31	12	0	0	43	23	26
2019	Legal services	7	9	25	31	25	0	3	58	16	66
2019	Administration and operations	7	20	23	29	20	1	1	50	27	162
2019	Human resources	7	17	35	21	20	0	0	41	24	53
2019	Financial management	2	17	28	38	15	0	0	53	19	51
2019	Information management	8	14	34	24	17	0	3	43	22	27
2019	Information technology	10	27	36	19	8	0	0	27	37	50
2019	Policy	5	14	49	20	12	0	0	32	19	62
2019	Project management	6	32	37	10	15	0	0	25	38	32
2019	Other services to the public	0	0	49	19	32	0	0	51	0	22
2019	None of the above	8	20	36	14	16	2	4	32	30	55
2018	Client contact centre	3	13	22	23	23	4	11	55	19	28
2018	Federal regulators	18	16	34	22	8	0	2	31	34	61
2018	Compliance, inspection and enforcement	8	14	20	29	27	0	2	57	23	48
2018	Communications or public affairs	10	23	28	20	20	0	0	39	33	66
2018	Access to information and privacy	3	23	26	25	19	3	3	46	27	39
2018	Science and technology	6	9	46	36	3	0	0	39	15	22
2018	Legal services	5	15	30	25	25	0	2	51	19	50
2018	Administration and operations	9	17	33	22	18	1	0	40	26	164
2018	Human resources	11	18	38	20	10	0	2	31	29	42
2018	Financial management	1	20	27	35	15	0	2	51	22	61
2018	Information management	14	14	33	31	4	4	0	37	29	21
2018	Information technology	11	41	20	23	4	0	0	28	52	44
2018	Policy	16	19	35	15	12	0	3	28	35	72
2018	Project management	10	35	29	15	11	0	0	26	45	35
2018	Other services to the public	3	18	43	22	11	0	4	34	21	29
2018	None of the above	10	17	24	29	16	1	2	47	28	54

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	9	18	17	41	12	0	3	54	28	25
2022	Federal regulators	6	14	26	21	28	0	6	52	21	35
2022	Compliance, inspection and enforcement	10	14	25	22	25	1	4	49	24	60
2022	Communications or public affairs	16	16	25	16	21	0	5	39	34	65
2022	Access to information and privacy	8	5	41	27	17	0	2	45	14	40
2022	Science and technology	30	9	21	15	22	0	4	38	40	20
2022	Legal services	6	14	18	26	33	3	0	61	21	70
2022	Administration and operations	6	16	22	24	27	1	4	54	23	170
2022	Human resources	6	12	29	28	22	2	2	52	18	60
2022	Financial management	10	5	25	29	27	2	1	59	16	65
2022	Procurement	0	11	27	53	9	0	0	62	11	10
2022	Information management	22	25	13	20	16	0	4	37	49	20
2022	Information technology	7	11	24	28	26	2	2	57	19	55
2022	Policy	9	16	18	30	24	1	2	56	25	85
2022	Project management	13	29	31	15	11	0	0	26	42	105
2022	Other services to the public	11	7	38	17	19	7	2	39	20	45
2022	None of the above	10	16	22	26	18	2	6	48	28	60
2020	Client contact centre	0	11	13	28	32	10	5	71	13	21
2020	Federal regulators	11	13	33	23	19	0	0	42	25	39
2020	Compliance, inspection and enforcement	8	5	31	30	20	5	2	54	14	58
2020	Communications or public affairs	8	14	18	25	29	4	2	58	23	55
2020	Access to information and privacy	9	9	24	28	26	2	2	56	19	43
2020	Science and technology	26	25	24	14	8	0	4	23	52	25
2020	Legal services	6	7	21	39	23	1	3	65	13	84
2020	Administration and operations	6	7	28	31	25	0	3	58	13	174
2020	Human resources	4	12	19	24	35	2	4	62	17	48
2020	Financial management	2	5	20	43	30	0	0	73	7	60
2020	Information management	10	6	33	23	26	0	3	50	16	31
2020	Information technology	2	5	34	26	34	0	0	59	6	51
2020	Policy	10	19	22	16	31	0	2	48	29	62
2020	Project management	9	21	28	19	19	2	2	40	31	43
2020	Other services to the public	13	0	22	27	38	0	0	65	13	30
2020	None of the above	4	16	24	33	19	2	2	55	20	62
2019	Client contact centre	18	0	8	24	44	0	6	72	20	23
2019	Federal regulators	9	17	33	17	19	2	3	38	27	57
2019	Compliance, inspection and enforcement	14	12	28	18	25	0	2	44	27	48
2019	Communications or public affairs	13	13	17	31	24	2	0	57	26	47
2019	Access to information and privacy	3	15	49	12	18	0	3	31	19	33
2019	Science and technology	23	15	15	31	16	0	0	47	38	26
2019	Legal services	10	3	16	37	31	1	1	70	13	66
2019	Administration and operations	4	11	26	28	30	1	1	59	15	161
2019	Human resources	2	5	29	30	31	0	3	63	7	53
2019	Financial management	2	4	30	30	32	0	2	63	7	51
2019	Information management	9	0	20	30	31	0	10	68	10	27
2019	Information technology	4	6	14	41	34	2	0	76	10	50
2019	Policy	3	9	23	28	36	0	0	64	13	61
2019	Project management	20	21	26	18	15	0	0	33	41	33
2019	Other services to the public	0	13	35	24	28	0	0	52	13	21
2019	None of the above	21	9	27	23	18	0	2	42	31	56
2018	Client contact centre	6	10	10	21	40	8	6	70	18	28
2018	Federal regulators	22	16	25	22	13	0	2	35	39	61
2018	Compliance, inspection and enforcement	8	7	32	25	28	0	0	53	14	47
2018	Communications or public affairs	15	18	20	27	20	0	0	47	33	65
2018	Access to information and privacy	15	8	33	23	21	0	0	44	23	39
2018	Science and technology	12	21	35	26	6	0	0	33	33	21
2018	Legal services	8	13	12	33	29	2	2	65	23	50
2018	Administration and operations	5	14	32	23	23	1	2	47	19	162
2018	Human resources	6	9	28	34	19	2	2	56	15	42
2018	Financial management	6	11	20	34	25	3	2	61	18	61
2018	Information management	5	10	41	18	27	0	0	45	15	21
2018	Information technology	5	9	20	38	25	0	2	65	15	43
2018	Policy	9	10	29	25	25	1	1	51	20	72
2018	Project management	18	18	45	14	6	0	0	19	36	35
2018	Other services to the public	14	17	19	18	28	4	0	48	32	29
2018	None of the above	12	11	27	31	18	1	0	50	23	54

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	9	3	42	20	23	0	3	45	12	25
2022	Federal regulators	2	15	31	18	34	0	0	52	17	35
2022	Compliance, inspection and enforcement	3	1	23	30	40	1	2	72	5	60
2022	Communications or public affairs	3	20	30	24	23	0	0	47	23	65
2022	Access to information and privacy	5	3	11	33	46	0	2	81	8	40
2022	Science and technology	5	18	33	25	20	0	0	44	23	20
2022	Legal services	0	7	20	33	35	3	2	72	8	70
2022	Administration and operations	3	10	19	35	29	0	4	66	14	170
2022	Human resources	9	15	28	27	17	0	3	46	25	60
2022	Financial management	8	12	33	19	26	0	1	46	21	65
2022	Procurement	11	0	56	15	18	0	0	33	11	10
2022	Information management	25	15	30	19	9	3	0	29	41	20
2022	Information technology	5	10	22	40	23	0	0	63	15	55
2022	Policy	6	24	18	28	20	1	2	51	31	85
2022	Project management	9	12	33	27	18	0	0	45	22	105
2022	Other services to the public	2	5	37	37	18	2	0	56	7	45
2022	None of the above	8	12	21	39	17	1	2	58	20	60
2020	Client contact centre	0	0	9	29	52	5	5	90	0	21
2020	Federal regulators	0	19	16	44	22	0	0	66	19	39
2020	Compliance, inspection and enforcement	4	9	16	40	28	2	2	70	13	58
2020	Communications or public affairs	9	11	24	28	28	0	0	56	20	55
2020	Access to information and privacy	0	5	15	44	32	5	0	80	5	43
2020	Science and technology	0	12	53	31	4	0	0	35	12	26
2020	Legal services	4	8	26	25	36	0	1	62	12	83
2020	Administration and operations	2	7	23	39	26	1	1	67	10	174
2020	Human resources	4	6	26	40	22	0	2	63	10	48
2020	Financial management	0	5	31	38	24	2	0	64	5	59
2020	Information management	0	9	22	44	22	0	3	68	9	31
2020	Information technology	4	10	29	37	20	0	0	57	14	52
2020	Policy	8	11	35	24	21	0	1	45	20	62
2020	Project management	7	7	37	32	17	0	0	49	14	43
2020	Other services to the public	7	3	18	39	33	0	0	73	9	30
2020	None of the above	2	5	34	41	19	0	0	60	6	62
2019	Client contact centre	14	0	20	12	44	0	10	61	16	23
2019	Federal regulators	3	14	28	26	26	0	2	54	18	57
2019	Compliance, inspection and enforcement	4	6	25	35	30	0	0	65	10	48
2019	Communications or public affairs	11	6	37	21	25	0	0	46	17	46
2019	Access to information and privacy	0	3	9	52	33	3	0	88	3	33
2019	Science and technology	4	8	19	42	27	0	0	69	12	26
2019	Legal services	0	4	15	32	48	0	1	81	4	66
2019	Administration and operations	2	4	23	34	34	1	2	70	6	162
2019	Human resources	2	4	24	31	37	0	3	70	5	53
2019	Financial management	0	4	26	45	26	0	0	71	4	51
2019	Information management	9	0	10	36	42	0	3	80	9	27
2019	Information technology	8	4	27	35	26	0	0	61	12	50
2019	Policy	3	11	22	33	29	2	0	63	15	60
2019	Project management	6	0	38	34	18	0	3	54	6	32
2019	Other services to the public	0	4	29	26	41	0	0	67	4	20
2019	None of the above	7	12	23	31	24	0	2	56	20	56
2018	Client contact centre	6	6	17	18	39	8	6	66	14	28
2018	Federal regulators	13	12	34	19	21	0	2	41	25	61
2018	Compliance, inspection and enforcement	4	4	15	40	35	2	0	77	8	46
2018	Communications or public affairs	9	8	31	28	23	0	0	51	17	66
2018	Access to information and privacy	3	5	20	41	30	0	0	72	8	39
2018	Science and technology	5	16	12	49	17	0	0	66	22	23
2018	Legal services	4	5	23	27	41	0	0	68	8	50
2018	Administration and operations	3	12	26	31	27	0	1	59	15	162
2018	Human resources	0	8	36	29	22	2	3	53	9	41
2018	Financial management	0	10	26	35	26	1	2	63	10	60
2018	Information management	0	4	29	36	27	0	4	65	5	21
2018	Information technology	8	9	20	46	18	0	0	63	16	43
2018	Policy	17	16	22	23	20	1	1	44	34	72
2018	Project management	3	13	57	22	6	0	0	27	16	34
2018	Other services to the public	3	10	39	27	21	0	0	48	13	29
2018	None of the above	6	13	15	46	19	1	0	66	19	54

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	20	16	30	19	11	0	3	31	37	25
2022	Federal regulators	21	18	5	17	35	0	3	54	41	35
2022	Compliance, inspection and enforcement	9	10	33	26	18	0	4	46	20	60
2022	Communications or public affairs	15	13	32	20	15	1	5	37	29	65
2022	Access to information and privacy	8	3	24	29	32	0	5	64	11	40
2022	Science and technology	13	19	24	18	26	0	0	44	32	20
2022	Legal services	5	20	21	24	25	3	2	51	26	70
2022	Administration and operations	8	21	23	17	25	1	5	45	30	170
2022	Human resources	13	30	19	20	13	0	6	35	45	60
2022	Financial management	17	22	30	15	15	0	0	31	40	65
2022	Procurement	22	15	29	7	27	0	0	35	37	10
2022	Information management	31	47	7	7	3	3	3	10	82	20
2022	Information technology	14	16	24	20	21	4	2	43	32	55
2022	Policy	14	21	19	21	20	2	3	44	36	85
2022	Project management	20	18	32	15	12	0	2	28	40	105
2022	Other services to the public	13	22	31	11	20	0	2	31	36	45
2022	None of the above	14	15	28	14	21	3	5	38	32	60
2020	Client contact centre	4	9	24	19	33	5	5	59	14	21
2020	Federal regulators	21	29	14	14	21	0	0	35	51	39
2020	Compliance, inspection and enforcement	6	13	19	32	21	5	5	58	20	58
2020	Communications or public affairs	9	14	37	22	16	2	0	39	24	55
2020	Access to information and privacy	0	15	23	26	32	5	0	61	15	43
2020	Science and technology	4	36	31	29	0	0	0	29	40	26
2020	Legal services	3	11	33	16	33	1	2	50	15	85
2020	Administration and operations	9	16	25	26	24	1	1	50	25	174
2020	Human resources	6	26	12	31	23	0	2	55	33	48
2020	Financial management	3	17	30	29	21	0	0	50	20	60
2020	Information management	10	18	28	26	15	3	0	43	29	31
2020	Information technology	7	16	33	24	19	0	0	44	23	52
2020	Policy	9	16	25	27	18	1	3	47	27	62
2020	Project management	16	14	29	26	11	0	3	38	31	43
2020	Other services to the public	13	0	18	28	36	6	0	67	13	30
2020	None of the above	7	13	27	29	22	2	0	52	21	62
2019	Client contact centre	10	20	21	13	37	0	0	49	30	23
2019	Federal regulators	14	26	15	15	28	0	2	44	41	57
2019	Compliance, inspection and enforcement	4	12	34	23	25	2	0	49	16	48
2019	Communications or public affairs	13	17	29	14	22	3	2	38	31	47
2019	Access to information and privacy	12	12	26	25	19	3	3	46	26	32
2019	Science and technology	8	19	24	33	16	0	0	49	27	26
2019	Legal services	3	8	13	35	37	1	3	75	12	66
2019	Administration and operations	7	16	20	25	29	1	3	56	24	161
2019	Human resources	13	4	30	19	32	0	2	52	17	54
2019	Financial management	0	15	31	33	21	0	0	54	15	51
2019	Information management	7	17	25	26	21	3	0	49	25	27
2019	Information technology	19	11	28	20	22	0	0	42	30	50
2019	Policy	6	10	33	29	21	0	0	50	16	60
2019	Project management	0	19	32	19	24	3	3	46	21	32
2019	Other services to the public	0	15	18	31	22	5	8	62	17	22
2019	None of the above	13	16	23	18	26	0	4	46	30	56
2018	Client contact centre	9	7	36	8	27	8	6	40	18	28
2018	Federal regulators	19	19	33	13	15	0	0	28	39	61
2018	Compliance, inspection and enforcement	6	16	36	11	28	2	2	40	22	47
2018	Communications or public affairs	7	16	23	29	20	1	4	52	24	66
2018	Access to information and privacy	3	8	34	24	24	5	3	52	11	38
2018	Science and technology	11	28	18	24	19	0	0	43	39	22
2018	Legal services	4	21	17	16	35	0	6	54	28	50
2018	Administration and operations	8	14	23	29	24	0	3	54	22	162
2018	Human resources	7	16	33	17	22	2	2	41	24	42
2018	Financial management	0	24	25	32	17	0	2	50	24	61
2018	Information management	9	29	32	26	4	0	0	30	38	21
2018	Information technology	13	19	23	36	9	0	0	45	32	44
2018	Policy	17	23	17	20	14	1	8	37	44	71
2018	Project management	7	27	41	20	5	0	0	25	34	35
2018	Other services to the public	5	26	21	26	22	0	0	48	32	29
2018	None of the above	11	12	28	27	18	3	0	47	24	54

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	26	19	24	18	6	3	3	26	48	25
2022	Federal regulators	7	20	20	22	26	0	5	51	29	35
2022	Compliance, inspection and enforcement	15	18	22	22	20	1	3	43	34	60
2022	Communications or public affairs	1	17	24	22	24	0	12	52	21	60
2022	Access to information and privacy	0	5	28	29	32	0	5	64	6	40
2022	Science and technology	30	10	15	12	19	10	4	35	47	20
2022	Legal services	9	10	21	26	22	8	3	54	22	70
2022	Administration and operations	6	19	23	21	21	4	7	47	27	170
2022	Human resources	8	30	18	14	19	6	5	37	43	60
2022	Financial management	15	17	28	29	9	0	3	38	33	65
2022	Procurement	26	11	12	17	26	0	7	47	40	10
2022	Information management	24	46	12	13	5	0	0	18	70	20
2022	Information technology	8	25	21	18	21	3	3	42	36	55
2022	Policy	17	9	26	13	28	2	5	44	28	85
2022	Project management	19	10	25	27	16	1	2	44	30	105
2022	Other services to the public	10	13	30	20	18	7	2	42	25	45
2022	None of the above	17	15	15	22	21	0	11	48	35	60
2020	Client contact centre	14	4	30	23	24	0	5	50	19	21
2020	Federal regulators	0	10	12	40	35	0	2	77	10	40
2020	Compliance, inspection and enforcement	0	6	39	28	21	6	0	52	7	58
2020	Communications or public affairs	4	6	13	39	35	2	2	77	10	54
2020	Access to information and privacy	9	2	21	24	36	7	0	64	13	42
2020	Science and technology	29	28	7	24	8	4	0	34	59	26
2020	Legal services	4	5	24	33	28	2	5	66	9	85
2020	Administration and operations	5	19	24	21	27	3	2	50	25	172
2020	Human resources	6	8	18	27	34	2	4	65	15	48
2020	Financial management	2	9	18	31	35	3	1	70	11	60
2020	Information management	6	9	27	21	27	6	3	53	17	30
2020	Information technology	4	8	18	30	39	2	0	70	12	52
2020	Policy	10	15	20	24	25	4	1	52	26	62
2020	Project management	23	7	21	30	14	0	5	46	32	43
2020	Other services to the public	7	11	13	34	29	7	0	67	18	30
2020	None of the above	4	9	23	30	30	3	3	63	13	62
2019	Client contact centre	13	19	20	26	21	0	0	47	32	23
2019	Federal regulators	0	12	28	30	27	2	2	59	13	57
2019	Compliance, inspection and enforcement	8	6	27	26	26	7	0	56	15	48
2019	Communications or public affairs	6	19	29	22	19	2	2	43	26	46
2019	Access to information and privacy	15	33	21	19	6	6	0	26	51	33
2019	Science and technology	15	15	26	23	20	0	0	43	31	26
2019	Legal services	0	11	26	27	28	8	0	60	11	64
2019	Administration and operations	7	14	27	24	21	4	2	49	23	161
2019	Human resources	4	10	27	25	30	0	4	57	15	54
2019	Financial management	3	4	26	36	27	0	4	65	7	51
2019	Information management	7	21	8	20	40	0	5	62	29	26
2019	Information technology	4	15	25	28	24	2	2	54	19	50
2019	Policy	3	21	24	24	22	4	2	49	26	61
2019	Project management	10	16	34	23	12	6	0	37	27	32
2019	Other services to the public	0	6	28	27	39	0	0	66	6	21
2019	None of the above	5	16	25	20	27	0	7	51	23	55
2018	Client contact centre	9	0	21	27	29	8	6	65	11	28
2018	Federal regulators	3	10	28	35	20	2	2	57	14	60
2018	Compliance, inspection and enforcement	2	7	31	27	25	0	7	56	10	47
2018	Communications or public affairs	5	17	19	23	30	4	1	56	23	65
2018	Access to information and privacy	10	18	37	13	15	3	5	30	30	39
2018	Science and technology	6	24	28	25	6	6	6	35	33	22
2018	Legal services	5	15	24	22	32	0	2	55	20	50
2018	Administration and operations	6	17	25	22	27	3	1	51	24	162
2018	Human resources	5	17	20	33	22	2	2	57	22	42
2018	Financial management	5	6	20	44	18	2	6	67	12	61
2018	Information management	13	19	19	23	17	4	5	45	35	21
2018	Information technology	0	22	17	38	18	3	2	59	23	44
2018	Policy	28	14	25	6	21	2	5	28	44	71
2018	Project management	24	14	35	13	11	3	0	24	39	35
2018	Other services to the public	10	16	43	10	21	0	0	31	26	29
2018	None of the above	8	14	32	20	20	3	2	43	23	54

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	9	21	23	29	15	0	3	45	31	25
2022	Federal regulators	10	16	16	19	33	3	3	55	28	35
2022	Compliance, inspection and enforcement	5	15	35	20	23	0	2	44	20	60
2022	Communications or public affairs	1	21	26	21	23	0	8	47	25	65
2022	Access to information and privacy	5	8	30	32	24	0	0	57	14	40
2022	Science and technology	19	27	21	5	22	5	0	29	49	20
2022	Legal services	6	8	21	31	28	6	0	63	15	70
2022	Administration and operations	6	15	29	23	22	1	4	47	22	170
2022	Human resources	10	8	31	27	17	3	4	47	19	60
2022	Financial management	9	10	33	27	20	0	1	48	19	65
2022	Procurement	0	0	44	21	27	0	7	52	0	10
2022	Information management	23	6	41	12	14	0	3	27	31	20
2022	Information technology	6	9	32	33	15	1	4	51	16	55
2022	Policy	13	17	22	18	20	7	3	42	33	85
2022	Project management	19	20	32	16	11	1	0	27	40	105
2022	Other services to the public	14	6	23	35	18	2	2	56	21	45
2022	None of the above	12	6	34	24	16	0	8	44	19	60
2020	Client contact centre	0	0	9	42	34	10	5	90	0	21
2020	Federal regulators	8	13	39	22	17	0	0	39	22	39
2020	Compliance, inspection and enforcement	5	14	31	24	21	3	2	48	19	58
2020	Communications or public affairs	8	7	19	28	32	4	2	64	16	54
2020	Access to information and privacy	7	12	19	28	28	7	0	60	20	43
2020	Science and technology	26	13	28	30	3	0	0	34	38	25
2020	Legal services	7	7	24	35	25	0	2	61	14	85
2020	Administration and operations	5	7	27	32	28	1	1	60	12	174
2020	Human resources	2	10	19	45	22	0	2	68	13	48
2020	Financial management	2	5	16	48	27	0	2	77	7	60
2020	Information management	0	21	31	22	24	0	3	47	21	31
2020	Information technology	0	9	26	28	34	2	0	64	10	52
2020	Policy	8	9	37	18	23	3	1	43	18	61
2020	Project management	12	12	36	21	12	2	5	36	25	42
2020	Other services to the public	10	0	22	29	39	0	0	68	10	30
2020	None of the above	10	7	34	21	25	3	0	48	18	61
2019	Client contact centre	5	9	26	20	30	0	10	56	16	23
2019	Federal regulators	7	23	27	23	19	0	2	43	30	58
2019	Compliance, inspection and enforcement	15	10	23	30	22	0	0	52	25	48
2019	Communications or public affairs	9	8	23	36	22	2	0	59	17	47
2019	Access to information and privacy	9	12	33	31	12	0	3	44	22	33
2019	Science and technology	19	26	16	26	12	0	0	38	46	26
2019	Legal services	10	9	18	28	29	6	0	61	20	66
2019	Administration and operations	5	11	23	29	28	3	1	60	16	162
2019	Human resources	6	2	33	18	40	0	3	59	7	53
2019	Financial management	2	6	28	34	29	2	0	63	8	51
2019	Information management	0	0	26	37	28	0	10	72	0	27
2019	Information technology	4	2	25	47	21	0	2	69	6	50
2019	Policy	8	9	33	17	30	3	0	49	17	61
2019	Project management	17	9	33	23	15	0	3	39	27	33
2019	Other services to the public	0	9	50	17	24	0	0	41	9	22
2019	None of the above	14	12	17	29	22	0	5	54	28	56
2018	Client contact centre	3	3	26	27	23	7	11	61	8	28
2018	Federal regulators	10	22	28	23	15	0	2	40	32	60
2018	Compliance, inspection and enforcement	10	7	26	31	23	0	2	56	18	47
2018	Communications or public affairs	7	17	20	31	24	1	0	55	25	66
2018	Access to information and privacy	11	30	25	21	14	0	0	34	41	39
2018	Science and technology	22	15	29	14	20	0	0	34	37	22
2018	Legal services	12	8	14	24	37	3	2	64	21	49
2018	Administration and operations	6	14	26	24	26	2	2	53	21	162
2018	Human resources	0	2	39	29	23	4	2	55	3	42
2018	Financial management	2	5	32	40	19	1	2	61	6	61
2018	Information management	0	9	31	33	22	4	0	57	10	21
2018	Information technology	5	7	29	42	14	0	2	58	12	43
2018	Policy	12	15	24	27	16	3	2	46	29	72
2018	Project management	11	27	40	19	3	0	0	23	38	34
2018	Other services to the public	6	22	23	36	13	0	0	50	28	29
2018	None of the above	7	14	34	23	19	3	0	44	22	54

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	15	6	28	30	13	5	3	47	23	25
2022	Federal regulators	8	12	29	12	38	0	3	50	20	35
2022	Compliance, inspection and enforcement	2	14	34	24	23	0	2	48	17	60
2022	Communications or public affairs	4	5	25	33	31	2	0	65	9	65
2022	Access to information and privacy	3	3	29	39	26	0	0	66	6	40
2022	Science and technology	12	5	17	24	33	5	5	63	18	20
2022	Legal services	6	10	25	30	27	3	0	58	16	70
2022	Administration and operations	5	6	24	33	31	0	2	65	11	170
2022	Human resources	10	12	16	28	27	0	6	59	24	60
2022	Financial management	4	9	31	35	20	0	0	55	14	65
2022	Procurement	0	0	0	60	18	0	22	100	0	10
2022	Information management	0	3	35	25	32	0	4	60	3	20
2022	Information technology	2	9	21	36	30	2	0	67	11	55
2022	Policy	7	6	33	22	29	0	3	52	14	85
2022	Project management	9	8	34	27	22	0	0	49	17	105
2022	Other services to the public	4	9	24	41	22	0	0	63	13	45
2022	None of the above	3	6	22	34	31	0	3	68	10	60
2020	Client contact centre	6	0	29	23	32	5	5	61	6	21
2020	Federal regulators	13	14	30	18	24	0	0	43	27	39
2020	Compliance, inspection and enforcement	5	10	35	33	14	2	2	48	16	58
2020	Communications or public affairs	2	12	28	27	32	0	0	59	13	55
2020	Access to information and privacy	2	5	35	29	28	2	0	58	7	43
2020	Science and technology	4	36	15	18	20	4	3	40	43	26
2020	Legal services	2	7	35	28	28	0	0	56	9	85
2020	Administration and operations	4	9	31	29	26	0	1	56	14	173
2020	Human resources	4	4	19	42	29	2	0	72	8	48
2020	Financial management	2	8	27	43	20	0	0	63	10	60
2020	Information management	4	7	19	40	28	3	0	70	11	31
2020	Information technology	0	0	16	36	48	0	0	84	0	52
2020	Policy	0	10	42	33	16	0	0	48	10	62
2020	Project management	16	16	33	21	11	0	2	33	33	43
2020	Other services to the public	6	6	10	42	36	0	0	78	13	30
2020	None of the above	6	12	22	28	31	0	0	59	19	62
2019	Client contact centre	10	9	16	28	21	4	10	58	23	22
2019	Federal regulators	3	14	33	25	24	0	0	49	17	57
2019	Compliance, inspection and enforcement	2	21	22	35	20	0	0	55	23	48
2019	Communications or public affairs	4	11	21	27	37	0	0	64	15	47
2019	Access to information and privacy	0	3	30	42	25	0	0	67	3	33
2019	Science and technology	8	27	24	15	27	0	0	42	35	26
2019	Legal services	10	7	29	32	21	1	0	53	17	66
2019	Administration and operations	5	18	27	26	25	0	0	50	22	162
2019	Human resources	4	10	21	28	35	0	3	65	14	53
2019	Financial management	0	11	25	39	26	0	0	64	11	50
2019	Information management	0	3	19	47	27	0	3	77	3	27
2019	Information technology	0	4	19	30	45	0	2	76	4	50
2019	Policy	6	16	39	22	17	0	0	39	22	61
2019	Project management	23	23	19	21	12	0	3	34	47	32
2019	Other services to the public	0	8	29	16	46	0	0	63	8	22
2019	None of the above	10	14	27	22	22	0	5	47	25	55

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	46	29	13	3	3	7	0	80	6	25
2022	Federal regulators	36	19	3	8	28	6	0	59	38	35
2022	Compliance, inspection and enforcement	21	20	17	5	17	19	3	51	27	60
2022	Communications or public affairs	34	22	13	5	4	8	13	71	12	65
2022	Access to information and privacy	27	21	13	4	8	15	11	66	16	40
2022	Science and technology	26	29	7	8	18	5	7	62	30	20
2022	Legal services	30	29	13	4	5	12	7	73	11	65
2022	Administration and operations	41	24	12	5	5	7	6	75	11	170
2022	Human resources	50	29	5	1	3	2	11	90	5	60
2022	Financial management	43	27	9	7	5	4	4	76	14	65
2022	Procurement	35	21	26	11	0	0	7	60	12	10
2022	Information management	33	25	13	7	0	19	3	75	9	20
2022	Information technology	47	19	18	3	3	9	1	73	7	55
2022	Policy	30	22	11	4	10	16	6	68	18	85
2022	Project management	33	31	17	6	4	7	3	71	10	105
2022	Other services to the public	40	30	11	4	2	6	7	80	7	45
2022	None of the above	35	25	15	5	8	1	11	68	15	60
2020	Client contact centre	25	30	14	0	6	10	16	74	8	20
2020	Federal regulators	30	27	7	15	19	2	0	58	35	40
2020	Compliance, inspection and enforcement	29	27	12	10	5	12	5	68	18	58
2020	Communications or public affairs	45	18	16	6	2	7	7	73	9	55
2020	Access to information and privacy	37	24	9	5	2	9	14	79	9	43
2020	Science and technology	23	37	12	8	8	4	7	68	18	26
2020	Legal services	41	23	17	5	5	5	4	70	11	84
2020	Administration and operations	34	29	15	4	4	7	7	73	10	174
2020	Human resources	52	27	8	6	2	2	2	82	9	48
2020	Financial management	33	31	17	7	2	6	3	72	9	60
2020	Information management	31	31	19	6	7	3	3	66	14	31
2020	Information technology	42	32	7	4	4	2	9	83	9	52
2020	Policy	23	31	13	8	14	5	6	60	25	62
2020	Project management	33	37	9	9	7	2	2	74	17	43
2020	Other services to the public	52	16	18	0	4	6	6	76	4	30
2020	None of the above	43	26	15	6	5	2	3	73	11	62
2019	Client contact centre	44	26	14	4	0	12	0	79	5	22
2019	Federal regulators	35	20	19	12	9	3	2	58	23	58
2019	Compliance, inspection and enforcement	28	30	13	4	17	9	0	63	23	48
2019	Communications or public affairs	33	34	12	11	2	5	2	72	14	47
2019	Access to information and privacy	45	13	6	3	3	12	18	83	9	33
2019	Science and technology	26	36	3	11	16	3	4	67	30	26
2019	Legal services	44	22	14	4	1	7	8	77	7	66
2019	Administration and operations	33	30	14	10	3	7	3	70	14	162
2019	Human resources	41	26	9	9	5	4	5	75	15	54
2019	Financial management	47	27	12	2	6	4	2	78	9	51
2019	Information management	40	20	20	0	4	13	3	71	5	27
2019	Information technology	38	28	24	2	4	2	2	69	6	50
2019	Policy	39	26	22	3	3	5	2	70	6	62
2019	Project management	40	12	16	9	10	9	3	60	22	32
2019	Other services to the public	48	21	19	13	0	0	0	69	13	22
2019	None of the above	29	25	11	7	14	14	0	63	25	56
2018	Client contact centre	17	25	7	7	12	25	8	62	28	28
2018	Federal regulators	24	31	16	15	7	5	2	59	24	60
2018	Compliance, inspection and enforcement	28	23	21	14	4	8	2	57	20	47
2018	Communications or public affairs	31	28	23	8	4	5	1	63	13	65
2018	Access to information and privacy	39	15	18	10	3	8	8	64	15	39
2018	Science and technology	24	30	13	11	14	8	0	58	27	23
2018	Legal services	32	29	18	9	4	6	2	66	14	50
2018	Administration and operations	31	29	18	9	4	6	4	66	14	164
2018	Human resources	30	32	15	15	0	6	2	68	16	42
2018	Financial management	42	25	13	9	0	4	6	76	10	61
2018	Information management	25	10	38	9	4	9	5	40	16	21
2018	Information technology	33	37	17	5	0	2	6	76	6	44
2018	Policy	14	25	16	18	13	8	5	45	36	71
2018	Project management	17	37	24	6	0	5	11	65	7	35
2018	Other services to the public	38	26	18	8	3	6	0	69	11	29
2018	None of the above	24	26	17	6	14	9	4	58	23	53

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	56	35	0	3	6	0	0	91	9	25
2022	Federal regulators	48	28	0	6	19	0	0	75	25	35
2022	Compliance, inspection and enforcement	43	32	10	1	13	0	0	75	15	60
2022	Communications or public affairs	63	13	10	8	6	0	0	75	14	65
2022	Access to information and privacy	57	32	3	3	5	0	0	90	8	40
2022	Science and technology	42	21	7	16	13	0	0	63	30	20
2022	Legal services	58	18	12	8	2	0	1	77	11	65
2022	Administration and operations	65	21	5	4	2	2	0	88	7	170
2022	Human resources	73	22	0	2	2	0	1	96	4	60
2022	Financial management	68	21	2	3	7	0	0	89	10	65
2022	Procurement	75	0	25	0	0	0	0	75	0	10
2022	Information management	60	27	3	0	9	0	0	88	9	20
2022	Information technology	67	21	6	5	0	0	2	89	5	55
2022	Policy	55	24	8	6	5	3	0	81	11	85
2022	Project management	59	22	11	5	4	0	0	81	8	105
2022	Other services to the public	66	28	4	2	0	0	0	94	2	45
2022	None of the above	60	25	6	3	6	0	0	85	9	60
2020	Client contact centre	58	32	0	0	6	5	0	94	6	21
2020	Federal regulators	45	23	7	14	11	0	0	69	24	40
2020	Compliance, inspection and enforcement	45	29	10	11	3	2	0	75	14	57
2020	Communications or public affairs	62	22	3	9	4	0	0	84	13	55
2020	Access to information and privacy	69	14	2	2	7	5	0	88	10	43
2020	Science and technology	34	32	17	9	9	0	0	66	17	25
2020	Legal services	64	15	4	10	4	1	1	82	14	85
2020	Administration and operations	59	27	7	5	1	1	0	87	7	174
2020	Human resources	75	10	5	8	2	0	0	85	10	48
2020	Financial management	64	21	10	3	2	0	0	85	5	60
2020	Information management	49	28	15	4	4	0	0	77	7	31
2020	Information technology	63	27	4	2	4	0	0	90	6	52
2020	Policy	47	21	5	14	9	3	0	71	25	62
2020	Project management	59	18	7	9	7	0	0	77	16	43
2020	Other services to the public	79	6	11	0	4	0	0	85	4	30
2020	None of the above	56	36	7	1	0	0	0	92	1	62
2019	Client contact centre	55	32	4	9	0	0	0	87	9	23
2019	Federal regulators	62	17	3	13	6	0	0	79	18	58
2019	Compliance, inspection and enforcement	38	31	8	9	13	3	0	70	22	48
2019	Communications or public affairs	53	23	11	7	4	2	0	77	11	47
2019	Access to information and privacy	75	16	6	0	3	0	0	91	3	33
2019	Science and technology	53	20	7	8	12	0	0	73	20	26
2019	Legal services	66	19	2	11	1	0	1	86	13	66
2019	Administration and operations	55	24	9	9	2	0	1	80	11	162
2019	Human resources	60	23	7	6	5	0	0	82	10	54
2019	Financial management	71	23	0	5	2	0	0	93	7	51
2019	Information management	51	22	15	9	3	0	0	73	12	27
2019	Information technology	57	29	3	8	2	0	0	86	10	50
2019	Policy	62	27	7	2	3	0	0	89	4	62
2019	Project management	51	24	15	6	3	0	0	76	9	33
2019	Other services to the public	57	29	5	9	0	0	0	86	9	22
2019	None of the above	48	16	5	16	11	4	0	67	27	56
2018	Client contact centre	52	25	4	3	15	0	0	77	18	28
2018	Federal regulators	40	29	20	10	2	0	0	69	12	61
2018	Compliance, inspection and enforcement	41	22	11	20	7	0	0	63	27	47
2018	Communications or public affairs	53	26	8	11	3	0	0	79	13	65
2018	Access to information and privacy	47	38	5	3	5	3	0	87	8	39
2018	Science and technology	53	27	0	16	4	0	0	80	20	23
2018	Legal services	51	26	10	11	2	0	0	77	13	50
2018	Administration and operations	54	25	8	6	5	3	0	81	11	163
2018	Human resources	50	30	10	10	0	0	0	80	10	42
2018	Financial management	60	25	5	7	2	1	0	85	9	61
2018	Information management	48	14	27	5	6	0	0	62	11	21
2018	Information technology	55	40	0	0	5	0	0	95	5	44
2018	Policy	38	35	7	16	4	0	0	73	20	71
2018	Project management	39	37	8	10	2	0	3	79	13	35
2018	Other services to the public	43	37	6	6	7	0	0	81	14	29
2018	None of the above	45	28	8	10	10	0	0	73	19	53

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	58	39	0	0	3	0	0	97	3	25
2022	Federal regulators	53	25	8	6	8	0	0	78	14	35
2022	Compliance, inspection and enforcement	54	21	3	9	12	0	0	75	21	60
2022	Communications or public affairs	60	28	8	4	0	0	0	88	4	65
2022	Access to information and privacy	72	20	3	3	3	0	0	92	5	40
2022	Science and technology	46	27	9	13	5	0	0	73	18	20
2022	Legal services	70	20	7	1	1	0	0	91	2	65
2022	Administration and operations	69	22	4	4	1	0	0	91	5	170
2022	Human resources	79	17	4	0	0	0	0	96	0	60
2022	Financial management	66	20	1	11	1	0	0	86	12	65
2022	Procurement	63	22	15	0	0	0	0	85	0	10
2022	Information management	71	18	6	5	0	0	0	89	5	20
2022	Information technology	72	23	3	1	1	0	0	94	3	55
2022	Policy	62	23	6	7	3	0	0	85	9	85
2022	Project management	64	25	7	3	1	0	0	89	4	105
2022	Other services to the public	73	21	4	2	0	0	0	94	2	45
2022	None of the above	59	29	4	6	2	0	0	88	8	60
2020	Client contact centre	72	22	6	0	0	0	0	94	0	21
2020	Federal regulators	37	33	0	22	8	0	0	70	30	40
2020	Compliance, inspection and enforcement	55	30	7	4	2	2	0	87	5	57
2020	Communications or public affairs	75	19	4	0	2	0	0	94	2	55
2020	Access to information and privacy	78	12	2	2	2	2	0	93	5	43
2020	Science and technology	48	44	0	8	0	0	0	92	8	26
2020	Legal services	66	24	3	5	2	0	0	90	7	85
2020	Administration and operations	67	22	6	3	1	0	0	89	5	172
2020	Human resources	70	19	3	8	0	0	0	89	8	47
2020	Financial management	59	31	5	5	0	0	0	90	5	60
2020	Information management	56	31	3	10	0	0	0	87	10	31
2020	Information technology	71	15	6	7	2	0	0	86	9	51
2020	Policy	62	25	1	5	6	0	0	87	12	62
2020	Project management	55	33	0	9	2	0	0	89	11	43
2020	Other services to the public	58	42	0	0	0	0	0	100	0	30
2020	None of the above	67	23	4	6	0	0	0	89	6	62
2019	Client contact centre	54	38	4	4	0	0	0	92	4	23
2019	Federal regulators	53	25	5	11	6	0	0	78	17	58
2019	Compliance, inspection and enforcement	49	34	4	13	0	0	0	82	13	48
2019	Communications or public affairs	64	20	7	7	2	0	0	84	9	47
2019	Access to information and privacy	79	12	3	3	3	0	0	91	6	33
2019	Science and technology	49	27	4	8	12	0	0	76	20	26
2019	Legal services	78	16	3	3	0	0	0	94	3	66
2019	Administration and operations	55	32	6	6	1	0	0	87	7	162
2019	Human resources	65	20	10	3	2	0	0	84	6	54
2019	Financial management	65	27	4	4	0	0	0	92	4	51
2019	Information management	54	23	16	7	0	0	0	77	7	27
2019	Information technology	60	26	10	2	2	0	0	86	4	50
2019	Policy	68	26	5	1	0	0	0	94	1	62
2019	Project management	59	15	6	16	4	0	0	74	19	32
2019	Other services to the public	67	19	0	10	0	0	4	90	10	22
2019	None of the above	61	20	3	9	5	2	0	82	14	56
2018	Client contact centre	72	16	7	0	6	0	0	87	6	28
2018	Federal regulators	38	42	7	10	3	0	0	79	13	59
2018	Compliance, inspection and enforcement	51	25	6	17	0	0	0	77	17	47
2018	Communications or public affairs	60	29	3	7	1	0	0	89	8	64
2018	Access to information and privacy	47	43	5	3	0	3	0	92	3	39
2018	Science and technology	41	23	16	16	4	0	0	64	20	23
2018	Legal services	54	37	7	2	0	0	0	91	2	49
2018	Administration and operations	53	33	6	6	3	0	0	85	8	162
2018	Human resources	46	45	0	9	0	0	0	91	9	42
2018	Financial management	56	37	5	2	0	0	0	94	2	60
2018	Information management	43	39	13	5	0	0	0	82	5	21
2018	Information technology	57	32	5	4	3	0	0	88	7	44
2018	Policy	46	31	5	13	5	0	0	77	18	71
2018	Project management	53	29	8	7	0	0	3	85	7	35
2018	Other services to the public	45	45	0	7	3	0	0	90	10	29
2018	None of the above	52	32	4	6	7	0	0	83	13	53

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	46	45	3	3	3	0	0	91	6	25
2022	Federal regulators	48	29	3	14	7	0	0	76	21	35
2022	Compliance, inspection and enforcement	43	30	12	0	12	2	0	75	13	60
2022	Communications or public affairs	62	22	9	4	0	2	0	87	4	65
2022	Access to information and privacy	61	26	8	0	5	0	0	87	5	40
2022	Science and technology	45	31	19	0	0	5	0	80	0	20
2022	Legal services	62	22	10	2	2	2	0	85	5	65
2022	Administration and operations	60	28	8	1	3	0	0	88	4	170
2022	Human resources	58	31	6	3	2	2	0	90	4	60
2022	Financial management	60	32	5	2	1	0	0	92	3	65
2022	Procurement	63	11	25	0	0	0	0	75	0	10
2022	Information management	44	29	13	15	0	0	0	73	15	20
2022	Information technology	65	26	7	0	0	2	0	93	0	55
2022	Policy	58	30	5	5	3	0	0	88	8	85
2022	Project management	60	30	5	2	2	1	0	90	4	105
2022	Other services to the public	58	33	4	2	0	0	3	93	2	45
2022	None of the above	50	35	6	1	3	3	2	89	5	60
2020	Client contact centre	47	29	19	0	0	5	0	80	0	21
2020	Federal regulators	35	41	5	16	3	0	0	76	19	40
2020	Compliance, inspection and enforcement	41	43	9	3	2	2	0	86	5	58
2020	Communications or public affairs	65	26	3	3	2	0	0	91	6	55
2020	Access to information and privacy	58	28	8	0	2	2	2	90	2	43
2020	Science and technology	44	40	4	8	4	0	0	84	13	26
2020	Legal services	54	33	2	6	2	2	0	89	8	85
2020	Administration and operations	55	31	7	4	2	1	0	87	6	172
2020	Human resources	77	15	6	2	0	0	0	92	2	48
2020	Financial management	67	25	2	6	0	0	0	92	6	60
2020	Information management	40	32	25	4	0	0	0	71	4	31
2020	Information technology	60	27	5	4	4	0	0	87	8	51
2020	Policy	51	35	7	3	5	0	0	86	7	62
2020	Project management	49	39	7	2	2	0	0	88	5	42
2020	Other services to the public	67	20	10	4	0	0	0	87	4	30
2020	None of the above	62	24	12	2	0	0	0	87	2	60
2019	Client contact centre	60	32	8	0	0	0	0	92	0	23
2019	Federal regulators	48	32	8	12	0	0	0	80	12	58
2019	Compliance, inspection and enforcement	47	32	7	10	2	3	0	81	12	48
2019	Communications or public affairs	56	35	4	0	5	0	0	91	5	47
2019	Access to information and privacy	60	25	6	6	0	3	0	88	6	33
2019	Science and technology	45	30	16	4	5	0	0	76	8	26
2019	Legal services	65	29	3	3	0	0	0	94	3	66
2019	Administration and operations	53	29	11	5	1	1	0	83	6	161
2019	Human resources	67	25	2	2	5	0	0	92	6	54
2019	Financial management	70	20	5	2	2	0	0	90	5	51
2019	Information management	46	35	11	8	0	0	0	81	8	27
2019	Information technology	54	36	8	2	0	0	0	90	2	50
2019	Policy	56	36	4	3	0	2	0	93	3	62
2019	Project management	53	37	0	3	7	0	0	90	10	32
2019	Other services to the public	52	24	10	14	0	0	0	76	14	22
2019	None of the above	46	33	6	2	9	4	0	83	11	56
2018	Client contact centre	57	34	6	0	3	0	0	91	3	28
2018	Federal regulators	38	47	13	2	0	0	0	86	2	61
2018	Compliance, inspection and enforcement	47	38	8	3	2	2	0	87	5	47
2018	Communications or public affairs	57	29	4	7	1	1	0	87	9	66
2018	Access to information and privacy	46	40	11	0	3	0	0	87	3	39
2018	Science and technology	39	43	5	9	4	0	0	82	12	23
2018	Legal services	49	38	13	0	0	0	0	87	0	50
2018	Administration and operations	50	32	9	5	2	1	1	84	7	163
2018	Human resources	49	34	15	0	0	2	0	85	0	42
2018	Financial management	54	34	7	3	2	0	0	88	5	61
2018	Information management	48	27	13	6	0	4	0	79	7	21
2018	Information technology	58	28	11	0	3	0	0	86	3	44
2018	Policy	49	36	6	5	4	0	0	85	9	71
2018	Project management	36	43	19	0	0	0	3	81	0	34
2018	Other services to the public	46	41	6	4	3	0	0	87	7	29
2018	None of the above	42	39	4	6	7	0	2	83	13	53

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	67	23	8	3	0	0	0	90	3	25
2022	Federal regulators	42	15	3	8	12	14	6	71	26	35
2022	Compliance, inspection and enforcement	46	24	5	4	12	3	6	77	17	60
2022	Communications or public affairs	53	16	10	9	0	6	6	78	10	65
2022	Access to information and privacy	54	25	5	2	5	5	2	86	8	40
2022	Science and technology	55	21	0	14	5	0	5	80	20	20
2022	Legal services	52	27	6	3	4	6	3	86	8	70
2022	Administration and operations	50	23	9	2	5	6	5	82	8	170
2022	Human resources	60	29	2	2	0	6	2	96	2	60
2022	Financial management	50	31	5	3	3	1	6	88	6	65
2022	Procurement	89	0	11	0	0	0	0	89	0	10
2022	Information management	54	29	12	3	0	2	0	85	3	20
2022	Information technology	53	29	5	2	3	5	3	89	5	55
2022	Policy	49	15	10	9	6	6	5	71	17	85
2022	Project management	47	22	14	5	5	4	4	74	10	105
2022	Other services to the public	40	35	9	4	2	2	8	83	7	45
2022	None of the above	53	22	6	2	7	4	7	84	9	60

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	64	25	0	7	0	4	0	92	8	25
2022	Federal regulators	38	17	6	0	13	16	9	75	18	35
2022	Compliance, inspection and enforcement	50	26	0	5	12	1	6	81	19	60
2022	Communications or public affairs	46	19	11	6	3	8	7	76	10	65
2022	Access to information and privacy	57	25	5	0	5	5	2	89	5	40
2022	Science and technology	46	29	5	10	5	0	5	79	15	20
2022	Legal services	46	32	5	3	4	6	4	86	8	70
2022	Administration and operations	47	24	9	3	7	5	5	79	10	170
2022	Human resources	64	23	5	3	0	3	2	91	4	60
2022	Financial management	46	33	7	6	1	1	6	85	8	65
2022	Procurement	72	0	11	0	0	10	7	87	0	10
2022	Information management	63	16	12	8	0	2	0	80	8	20
2022	Information technology	48	35	7	0	3	6	1	89	3	55
2022	Policy	46	16	11	7	8	7	5	70	17	85
2022	Project management	48	19	16	4	5	3	4	72	10	100
2022	Other services to the public	43	33	5	5	4	2	8	84	10	45
2022	None of the above	54	13	10	6	5	6	7	76	13	60

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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	39	30	11	0	3	5	12	83	4	25
2022	Federal regulators	54	19	9	0	11	0	8	79	12	35
2022	Compliance, inspection and enforcement	46	21	21	7	0	0	5	71	8	60
2022	Communications or public affairs	66	24	9	1	0	0	0	90	1	65
2022	Access to information and privacy	45	24	12	8	0	0	11	77	9	40
2022	Science and technology	54	28	0	9	9	0	0	83	17	20
2022	Legal services	55	24	8	3	3	0	8	86	6	70
2022	Administration and operations	56	24	9	1	2	2	6	87	3	170
2022	Human resources	61	26	7	1	0	0	5	92	1	60
2022	Financial management	66	23	3	2	1	2	3	93	4	65
2022	Procurement	64	27	0	0	0	0	9	100	0	10
2022	Information management	47	18	8	16	0	0	12	73	18	20
2022	Information technology	71	16	4	0	3	2	4	93	3	55
2022	Policy	70	16	6	6	0	1	1	88	6	85
2022	Project management	62	22	12	2	1	0	2	86	3	100
2022	Other services to the public	57	13	11	4	3	6	6	80	8	45
2022	None of the above	57	17	6	6	3	0	11	83	10	60
2020	Client contact centre	56	14	6	0	0	5	20	93	0	21
2020	Federal regulators	41	24	8	5	8	0	14	75	16	40
2020	Compliance, inspection and enforcement	50	23	8	9	2	3	5	80	12	58
2020	Communications or public affairs	75	21	2	2	0	0	0	96	2	55
2020	Access to information and privacy	58	24	9	2	5	0	2	83	7	43
2020	Science and technology	54	29	13	4	0	0	0	83	4	25
2020	Legal services	63	16	9	3	0	0	9	86	4	84
2020	Administration and operations	58	22	10	1	3	2	4	85	4	173
2020	Human resources	61	24	11	0	0	0	4	89	0	48
2020	Financial management	66	23	7	0	2	0	2	91	2	60
2020	Information management	50	20	16	14	0	0	0	69	14	30
2020	Information technology	65	27	0	4	4	0	0	92	8	52
2020	Policy	53	30	7	5	4	0	1	85	9	62
2020	Project management	66	20	7	5	0	0	3	88	5	43
2020	Other services to the public	65	19	8	0	0	4	4	91	0	30
2020	None of the above	60	18	6	4	0	0	12	88	4	62
2019	Client contact centre	35	40	11	0	5	0	9	82	5	23
2019	Federal regulators	49	24	5	5	6	2	8	81	13	58
2019	Compliance, inspection and enforcement	31	33	15	6	0	2	13	75	7	48
2019	Communications or public affairs	60	26	7	0	4	0	4	89	4	47
2019	Access to information and privacy	58	15	12	6	0	0	9	80	7	33
2019	Science and technology	56	15	16	0	4	5	5	78	4	26
2019	Legal services	59	17	7	3	3	3	9	85	7	66
2019	Administration and operations	57	22	12	4	2	0	3	81	7	162
2019	Human resources	80	13	5	0	0	0	2	94	0	54
2019	Financial management	54	31	8	0	0	2	6	92	0	51
2019	Information management	62	20	12	0	0	0	7	88	0	27
2019	Information technology	63	18	15	2	0	0	2	83	2	50
2019	Policy	71	18	10	0	0	0	0	90	0	60
2019	Project management	61	18	15	3	3	0	0	79	6	33
2019	Other services to the public	58	23	14	5	0	0	0	81	5	22
2019	None of the above	45	20	7	9	7	4	9	74	18	56

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	36	51	3	7	3	0	0	87	10	25
2022	Federal regulators	36	26	6	5	19	0	8	68	26	35
2022	Compliance, inspection and enforcement	43	24	11	11	9	0	2	68	20	60
2022	Communications or public affairs	51	35	2	5	6	1	0	87	11	65
2022	Access to information and privacy	59	23	8	5	3	0	2	84	8	40
2022	Science and technology	45	24	9	0	12	0	11	77	13	20
2022	Legal services	56	23	13	4	4	0	1	79	8	70
2022	Administration and operations	56	25	6	4	5	2	1	85	9	170
2022	Human resources	58	27	8	4	2	0	2	86	6	60
2022	Financial management	55	27	4	8	5	2	0	83	13	65
2022	Procurement	63	25	11	0	0	0	0	89	0	10
2022	Information management	35	34	16	15	0	0	0	69	15	20
2022	Information technology	50	30	13	5	2	0	0	80	7	55
2022	Policy	49	30	3	15	3	0	0	79	18	85
2022	Project management	55	24	11	9	2	0	0	79	10	105
2022	Other services to the public	62	24	4	4	4	0	2	87	8	45
2022	None of the above	48	26	17	6	2	0	2	76	8	60
2020	Client contact centre	55	21	6	14	0	5	0	80	14	21
2020	Federal regulators	27	26	5	13	17	0	12	61	34	39
2020	Compliance, inspection and enforcement	42	32	9	7	3	3	3	79	11	58
2020	Communications or public affairs	61	24	7	7	2	0	0	84	9	55
2020	Access to information and privacy	53	23	10	9	2	0	2	78	12	43
2020	Science and technology	43	24	12	13	4	0	3	70	18	25
2020	Legal services	54	24	12	8	2	0	0	78	10	84
2020	Administration and operations	56	22	14	3	5	0	0	78	8	173
2020	Human resources	63	26	6	4	0	0	0	89	4	48
2020	Financial management	51	35	13	0	0	0	0	87	0	60
2020	Information management	42	39	20	0	0	0	0	80	0	31
2020	Information technology	54	34	2	5	5	0	0	88	10	52
2020	Policy	37	30	10	12	10	0	1	68	22	62
2020	Project management	64	23	9	2	2	0	0	87	5	43
2020	Other services to the public	53	33	10	0	4	0	0	86	4	30
2020	None of the above	49	24	11	7	2	0	8	79	10	62
2019	Client contact centre	55	25	8	5	8	0	0	79	13	23
2019	Federal regulators	38	26	5	13	9	0	9	70	24	56
2019	Compliance, inspection and enforcement	37	31	9	13	6	0	4	72	19	48
2019	Communications or public affairs	47	34	6	6	7	0	0	81	13	46
2019	Access to information and privacy	48	28	6	6	3	3	6	83	10	33
2019	Science and technology	47	25	11	4	12	0	0	73	16	26
2019	Legal services	54	25	7	5	7	0	3	81	12	65
2019	Administration and operations	50	30	13	5	2	0	0	80	7	162
2019	Human resources	65	24	7	2	2	0	0	89	4	53
2019	Financial management	66	23	4	2	4	2	0	90	5	51
2019	Information management	55	14	19	9	0	0	3	71	9	27
2019	Information technology	56	31	6	4	2	0	2	88	5	50
2019	Policy	56	27	8	6	2	0	2	84	8	62
2019	Project management	50	28	12	7	3	0	0	78	10	32
2019	Other services to the public	62	15	13	5	4	0	0	78	9	22
2019	None of the above	38	28	7	5	14	2	5	71	21	56
2018	Client contact centre	53	33	4	0	6	3	0	89	6	28
2018	Federal regulators	35	35	12	11	3	0	3	72	15	60
2018	Compliance, inspection and enforcement	53	23	5	11	2	2	4	81	14	48
2018	Communications or public affairs	47	34	7	7	5	0	0	81	12	65
2018	Access to information and privacy	52	28	8	10	0	0	3	82	10	39
2018	Science and technology	31	34	11	21	3	0	0	65	24	22
2018	Legal services	53	20	10	4	5	2	6	79	10	50
2018	Administration and operations	43	39	9	3	4	1	1	83	7	162
2018	Human resources	48	33	3	11	2	0	2	83	14	42
2018	Financial management	62	26	9	3	0	0	0	88	3	61
2018	Information management	60	14	9	11	0	5	0	78	12	20
2018	Information technology	45	35	7	11	0	2	0	82	11	43
2018	Policy	50	22	10	9	8	0	1	73	17	72
2018	Project management	45	38	15	2	0	0	0	82	2	35
2018	Other services to the public	49	31	14	6	0	0	0	80	6	29
2018	None of the above	39	32	7	6	11	0	5	75	18	53

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	54	29	4	0	3	4	6	92	4	25
2022	Federal regulators	50	12	3	9	13	3	10	71	26	35
2022	Compliance, inspection and enforcement	49	26	14	5	2	1	3	78	7	60
2022	Communications or public affairs	56	19	11	0	7	4	3	81	7	65
2022	Access to information and privacy	67	16	7	3	3	3	2	87	5	40
2022	Science and technology	45	24	19	0	8	0	4	72	9	20
2022	Legal services	54	15	20	3	6	0	2	70	9	70
2022	Administration and operations	69	15	6	4	2	3	1	88	6	170
2022	Human resources	70	17	8	0	0	1	4	92	0	60
2022	Financial management	59	17	12	6	4	1	1	77	10	65
2022	Procurement	78	11	0	11	0	0	0	89	11	10
2022	Information management	55	28	6	3	5	3	0	85	9	20
2022	Information technology	70	16	5	6	2	0	0	86	9	55
2022	Policy	56	22	6	7	5	3	0	80	13	85
2022	Project management	61	24	6	3	4	0	2	87	7	105
2022	Other services to the public	57	25	4	4	4	0	5	87	9	45
2022	None of the above	57	22	7	3	5	1	6	85	8	60
2020	Client contact centre	61	19	4	10	0	5	0	85	10	21
2020	Federal regulators	32	8	15	11	19	2	12	47	35	39
2020	Compliance, inspection and enforcement	57	19	8	2	5	5	5	84	7	58
2020	Communications or public affairs	61	21	10	2	6	0	0	83	7	55
2020	Access to information and privacy	51	21	14	5	2	2	5	78	7	43
2020	Science and technology	42	37	13	0	4	0	3	82	4	25
2020	Legal services	63	17	11	6	1	1	1	82	7	84
2020	Administration and operations	57	21	12	3	3	2	3	81	6	172
2020	Human resources	67	18	8	2	0	0	5	89	2	47
2020	Financial management	70	20	5	3	0	2	0	91	3	59
2020	Information management	42	22	26	10	0	0	0	64	10	31
2020	Information technology	69	21	4	0	4	3	0	92	4	52
2020	Policy	49	30	7	2	10	3	0	81	12	62
2020	Project management	62	21	13	0	2	0	2	84	2	43
2020	Other services to the public	58	29	4	0	0	5	5	96	0	29
2020	None of the above	51	20	11	7	0	0	11	80	8	62

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	47	43	0	6	3	0	0	91	9	25
2022	Federal regulators	45	18	6	10	17	0	5	66	28	35
2022	Compliance, inspection and enforcement	44	35	6	10	4	0	2	80	14	60
2022	Communications or public affairs	69	22	0	4	6	0	0	90	10	65
2022	Access to information and privacy	67	18	8	3	3	0	2	87	5	40
2022	Science and technology	55	23	8	0	13	0	0	79	13	20
2022	Legal services	65	18	10	6	1	0	0	83	7	70
2022	Administration and operations	60	26	6	4	3	1	1	87	7	170
2022	Human resources	64	23	7	3	0	0	3	89	3	60
2022	Financial management	59	21	10	2	5	3	0	82	8	65
2022	Procurement	89	11	0	0	0	0	0	100	0	10
2022	Information management	45	44	0	8	3	0	0	89	11	20
2022	Information technology	52	35	5	6	2	0	0	87	8	55
2022	Policy	56	27	4	6	6	0	2	85	12	85
2022	Project management	56	32	5	2	4	0	0	88	7	105
2022	Other services to the public	53	29	8	6	2	0	2	83	8	45
2022	None of the above	56	20	15	1	6	0	2	78	8	60
2020	Client contact centre	52	33	10	0	0	5	0	90	0	21
2020	Federal regulators	24	31	5	15	14	0	11	62	32	40
2020	Compliance, inspection and enforcement	49	30	8	7	2	2	3	82	9	58
2020	Communications or public affairs	57	34	5	4	0	0	0	91	4	55
2020	Access to information and privacy	46	23	14	15	2	0	0	69	17	43
2020	Science and technology	31	44	3	9	9	4	0	79	18	25
2020	Legal services	59	19	9	11	2	0	0	78	13	84
2020	Administration and operations	58	26	9	2	4	0	0	85	6	173
2020	Human resources	72	15	9	4	0	0	0	87	4	48
2020	Financial management	67	23	10	0	0	0	0	90	0	60
2020	Information management	65	9	16	10	0	0	0	74	10	31
2020	Information technology	60	27	7	2	4	0	0	87	6	51
2020	Policy	41	29	12	12	6	0	0	70	18	62
2020	Project management	60	32	0	4	2	0	2	93	7	43
2020	Other services to the public	63	26	7	0	4	0	0	90	4	30
2020	None of the above	54	17	10	10	2	0	8	77	13	62
2019	Client contact centre	48	25	24	0	4	0	0	72	4	23
2019	Federal regulators	41	23	7	13	5	0	11	72	20	57
2019	Compliance, inspection and enforcement	40	27	12	11	4	0	6	71	16	48
2019	Communications or public affairs	54	33	8	3	2	0	0	87	5	47
2019	Access to information and privacy	63	19	6	3	0	3	6	90	3	33
2019	Science and technology	44	32	8	5	12	0	0	76	17	26
2019	Legal services	54	26	7	6	7	0	0	80	13	66
2019	Administration and operations	60	25	7	6	2	0	0	86	7	162
2019	Human resources	69	25	2	2	0	2	0	96	2	54
2019	Financial management	61	24	7	2	2	2	2	89	4	51
2019	Information management	57	18	9	8	5	0	4	78	13	26
2019	Information technology	60	28	8	4	0	0	0	88	4	48
2019	Policy	59	27	10	3	0	0	0	87	3	61
2019	Project management	52	12	13	18	3	3	0	65	22	33
2019	Other services to the public	67	17	12	0	0	4	0	87	0	22
2019	None of the above	40	27	9	8	11	0	5	70	20	56
2018	Client contact centre	43	31	13	3	9	0	0	74	13	28
2018	Federal regulators	42	27	17	8	3	0	3	71	12	60
2018	Compliance, inspection and enforcement	48	22	12	4	10	0	4	73	15	48
2018	Communications or public affairs	53	35	3	5	4	0	0	88	9	65
2018	Access to information and privacy	52	33	5	3	3	5	0	89	5	39
2018	Science and technology	48	21	3	15	7	6	0	73	23	22
2018	Legal services	57	17	4	10	7	2	4	78	17	50
2018	Administration and operations	51	29	8	6	3	1	2	82	10	163
2018	Human resources	45	37	8	5	5	0	0	82	10	42
2018	Financial management	52	30	13	2	3	0	0	82	5	61
2018	Information management	60	24	5	7	0	0	5	88	7	20
2018	Information technology	51	34	5	7	0	2	0	87	8	43
2018	Policy	45	30	11	8	6	0	0	75	14	72
2018	Project management	55	36	2	5	2	0	0	91	7	35
2018	Other services to the public	53	37	4	7	0	0	0	90	7	29
2018	None of the above	39	23	14	10	6	2	4	67	18	54

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	58	32	3	0	3	3	0	94	3	25
2022	Federal regulators	63	16	8	0	5	0	8	86	6	35
2022	Compliance, inspection and enforcement	63	23	5	7	0	0	2	88	7	60
2022	Communications or public affairs	77	18	4	1	0	0	0	95	1	65
2022	Access to information and privacy	70	9	8	3	3	2	5	86	6	40
2022	Science and technology	59	28	0	4	0	5	4	96	4	20
2022	Legal services	75	18	6	0	0	2	0	94	0	65
2022	Administration and operations	75	13	6	0	2	2	2	92	2	170
2022	Human resources	78	15	4	2	0	0	2	94	2	60
2022	Financial management	69	15	6	4	3	4	0	87	7	65
2022	Procurement	70	30	0	0	0	0	0	100	0	10
2022	Information management	40	21	0	16	3	0	20	76	24	20
2022	Information technology	55	33	8	1	3	0	0	88	4	55
2022	Policy	63	21	5	1	3	6	2	91	4	85
2022	Project management	69	22	6	1	1	0	1	93	2	105
2022	Other services to the public	72	5	11	0	4	0	7	84	4	45
2022	None of the above	79	13	4	0	0	1	2	96	0	60

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	60	24	10	0	7	0	0	83	7	25
2022	Federal regulators	64	8	3	4	16	0	5	76	21	35
2022	Compliance, inspection and enforcement	49	25	9	7	8	0	2	75	16	60
2022	Communications or public affairs	69	20	1	4	3	3	0	91	7	65
2022	Access to information and privacy	69	18	3	5	3	0	2	89	8	40
2022	Science and technology	50	18	16	7	10	0	0	67	17	20
2022	Legal services	69	11	13	4	1	0	3	82	5	65
2022	Administration and operations	66	21	6	2	3	1	1	89	5	170
2022	Human resources	63	25	10	0	0	0	2	90	0	60
2022	Financial management	60	19	8	12	1	0	0	79	13	65
2022	Procurement	80	9	11	0	0	0	0	89	0	10
2022	Information management	44	41	3	12	0	0	0	85	12	20
2022	Information technology	62	23	8	2	4	2	0	86	6	55
2022	Policy	59	21	6	7	7	0	0	80	14	85
2022	Project management	61	25	9	2	3	0	0	86	5	105
2022	Other services to the public	59	26	5	4	4	0	2	87	9	45
2022	None of the above	68	14	12	1	4	0	2	82	6	60
2020	Client contact centre	66	14	11	10	0	0	0	80	10	21
2020	Federal regulators	34	15	16	10	14	0	11	55	26	40
2020	Compliance, inspection and enforcement	68	8	13	5	3	0	3	78	9	58
2020	Communications or public affairs	75	13	11	2	0	0	0	88	2	55
2020	Access to information and privacy	75	14	9	2	0	0	0	89	2	43
2020	Science and technology	52	23	13	8	4	0	0	75	12	26
2020	Legal services	64	21	5	7	2	0	1	86	9	85
2020	Administration and operations	75	12	7	4	2	0	0	87	6	174
2020	Human resources	72	19	5	4	0	0	0	91	4	48
2020	Financial management	71	21	5	0	3	0	0	91	3	60
2020	Information management	55	27	18	0	0	0	0	82	0	30
2020	Information technology	70	15	5	6	4	0	0	85	10	52
2020	Policy	53	18	8	11	9	0	0	71	21	62
2020	Project management	64	28	6	0	2	0	0	91	2	43
2020	Other services to the public	82	11	0	3	4	0	0	93	7	30
2020	None of the above	63	19	9	2	0	0	8	88	2	62
2019	Client contact centre	55	16	17	9	4	0	0	70	13	23
2019	Federal regulators	45	23	11	7	6	0	8	75	14	58
2019	Compliance, inspection and enforcement	52	24	4	10	7	0	4	79	17	48
2019	Communications or public affairs	56	29	8	4	2	0	0	85	6	47
2019	Access to information and privacy	73	12	3	3	3	0	6	90	6	33
2019	Science and technology	45	31	5	8	12	0	0	76	20	26
2019	Legal services	65	17	9	1	7	0	0	83	9	66
2019	Administration and operations	63	21	7	5	3	0	0	84	8	162
2019	Human resources	71	23	0	2	2	2	0	96	4	54
2019	Financial management	73	20	2	6	0	0	0	92	6	51
2019	Information management	59	15	14	8	0	0	3	77	8	27
2019	Information technology	67	16	8	6	2	0	2	84	7	50
2019	Policy	62	27	7	3	2	0	0	89	5	62
2019	Project management	55	21	6	12	7	0	0	75	18	33
2019	Other services to the public	79	7	9	5	0	0	0	86	5	22
2019	None of the above	42	23	13	10	7	0	5	68	19	56
2018	Client contact centre	53	28	8	0	9	3	0	83	10	28
2018	Federal regulators	43	27	16	7	3	0	3	73	11	60
2018	Compliance, inspection and enforcement	50	29	6	5	7	0	4	82	12	48
2018	Communications or public affairs	53	30	3	8	6	0	0	83	14	65
2018	Access to information and privacy	57	33	3	3	3	3	0	92	5	39
2018	Science and technology	46	21	6	15	13	0	0	67	27	22
2018	Legal services	60	10	11	8	5	2	4	74	14	50
2018	Administration and operations	55	27	7	4	6	0	1	83	9	163
2018	Human resources	50	30	13	2	5	0	0	80	7	42
2018	Financial management	68	18	8	5	0	2	0	87	5	61
2018	Information management	60	28	0	0	7	5	0	93	7	20
2018	Information technology	57	30	7	5	0	0	0	88	5	43
2018	Policy	43	30	11	7	9	0	0	73	16	72
2018	Project management	44	46	9	0	0	0	0	91	0	35
2018	Other services to the public	54	36	4	3	3	0	0	90	6	28
2018	None of the above	45	25	15	6	7	0	2	71	14	54

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	83	11	0	0	7	0	0	93	7	25
2022	Federal regulators	82	3	5	2	0	0	8	92	2	35
2022	Compliance, inspection and enforcement	79	10	5	2	2	0	2	91	4	60
2022	Communications or public affairs	81	5	6	3	1	1	3	89	4	65
2022	Access to information and privacy	90	8	0	0	0	0	2	100	0	40
2022	Science and technology	79	4	5	5	0	0	7	90	5	20
2022	Legal services	89	4	1	5	0	0	1	94	5	70
2022	Administration and operations	88	4	2	1	2	1	3	95	3	170
2022	Human resources	91	5	0	0	1	1	2	99	1	60
2022	Financial management	83	9	1	2	2	0	3	95	3	65
2022	Procurement	100	0	0	0	0	0	0	100	0	10
2022	Information management	84	11	0	2	0	0	2	97	3	20
2022	Information technology	77	15	4	0	3	0	2	93	3	55
2022	Policy	82	10	1	3	1	1	3	96	4	85
2022	Project management	83	5	7	0	2	0	4	91	2	105
2022	Other services to the public	82	5	2	2	5	0	4	90	7	45
2022	None of the above	93	3	2	0	0	0	3	98	0	60
2019	Client contact centre	92	8	0	0	0	0	0	100	0	23
2019	Federal regulators	86	2	2	0	0	0	10	98	0	58
2019	Compliance, inspection and enforcement	77	12	0	5	0	0	6	95	5	48
2019	Communications or public affairs	85	9	0	3	4	0	0	93	7	47
2019	Access to information and privacy	91	0	3	0	0	0	6	97	0	33
2019	Science and technology	65	11	0	8	8	0	8	82	18	26
2019	Legal services	88	4	4	3	1	0	0	92	4	66
2019	Administration and operations	80	8	4	3	1	0	4	92	4	161
2019	Human resources	91	2	2	2	0	0	4	96	2	54
2019	Financial management	86	6	2	3	4	0	0	91	7	51
2019	Information management	86	7	4	0	0	0	3	96	0	27
2019	Information technology	80	14	2	0	2	0	2	96	2	50
2019	Policy	83	8	5	0	2	0	3	94	2	62
2019	Project management	78	3	12	0	3	0	4	84	3	32
2019	Other services to the public	87	8	0	0	0	0	5	100	0	21
2019	None of the above	77	8	0	5	5	0	5	89	11	56

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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	46	30	11	6	3	4	0	79	10	25
2022	Federal regulators	40	20	8	11	17	3	0	62	29	35
2022	Compliance, inspection and enforcement	46	28	9	6	10	1	0	75	15	60
2022	Communications or public affairs	46	27	11	12	3	1	0	74	15	65
2022	Access to information and privacy	68	17	8	2	3	2	0	87	5	40
2022	Science and technology	66	8	8	4	14	0	0	74	18	20
2022	Legal services	42	31	12	10	4	2	0	74	14	70
2022	Administration and operations	52	25	7	10	5	1	0	77	16	170
2022	Human resources	40	33	6	8	9	3	2	76	17	60
2022	Financial management	57	24	5	7	7	0	0	81	14	65
2022	Procurement	46	29	15	0	11	0	0	75	11	10
2022	Information management	20	35	0	29	0	16	0	65	35	20
2022	Information technology	50	20	12	9	1	8	0	75	11	55
2022	Policy	47	19	13	7	8	4	0	70	16	85
2022	Project management	45	30	9	8	5	3	0	77	14	105
2022	Other services to the public	56	24	6	4	5	4	0	84	9	45
2022	None of the above	50	21	9	10	5	4	0	75	15	60
2020	Client contact centre	67	22	0	6	0	6	0	94	6	21
2020	Federal regulators	36	27	10	8	16	0	2	65	25	40
2020	Compliance, inspection and enforcement	58	16	16	4	5	2	0	75	9	58
2020	Communications or public affairs	59	31	6	4	0	0	0	90	4	55
2020	Access to information and privacy	69	21	0	2	5	0	2	93	7	43
2020	Science and technology	41	27	8	8	4	8	3	77	14	26
2020	Legal services	55	27	12	5	1	0	0	82	6	83
2020	Administration and operations	54	24	7	7	6	2	1	80	13	174
2020	Human resources	48	24	10	8	6	4	0	75	14	48
2020	Financial management	56	27	10	5	0	2	0	85	6	60
2020	Information management	56	19	12	6	4	3	0	77	10	31
2020	Information technology	50	34	7	2	7	0	0	84	8	52
2020	Policy	38	34	8	6	11	3	0	74	17	62
2020	Project management	38	32	9	12	5	5	0	73	17	43
2020	Other services to the public	63	19	12	0	4	3	0	84	4	30
2020	None of the above	59	17	10	8	5	2	0	77	14	61
2019	Client contact centre	65	19	8	4	4	0	0	84	8	23
2019	Federal regulators	40	32	18	9	2	0	0	71	11	58
2019	Compliance, inspection and enforcement	49	27	6	6	8	4	0	78	15	48
2019	Communications or public affairs	32	38	9	10	8	3	0	72	19	47
2019	Access to information and privacy	60	28	6	3	0	3	0	91	3	33
2019	Science and technology	47	12	20	4	17	0	0	59	21	25
2019	Legal services	56	31	7	4	1	1	0	88	5	66
2019	Administration and operations	51	27	11	6	3	3	0	80	9	162
2019	Human resources	41	42	3	7	6	0	0	84	13	54
2019	Financial management	43	40	9	4	0	4	0	86	4	51
2019	Information management	46	25	15	0	3	7	3	79	4	27
2019	Information technology	52	27	7	4	5	5	0	83	10	50
2019	Policy	47	36	9	3	2	2	2	86	5	62
2019	Project management	36	43	9	6	4	3	0	81	10	33
2019	Other services to the public	59	36	0	0	5	0	0	95	5	22
2019	None of the above	46	16	3	16	14	4	0	65	31	56
2018	Client contact centre	36	35	13	3	9	4	0	74	13	28
2018	Federal regulators	28	24	20	15	10	2	2	54	26	60
2018	Compliance, inspection and enforcement	46	20	8	10	12	4	0	68	24	48
2018	Communications or public affairs	44	22	15	15	4	0	0	66	18	66
2018	Access to information and privacy	34	40	13	3	3	8	0	80	5	39
2018	Science and technology	46	30	5	9	9	0	0	77	18	23
2018	Legal services	50	24	6	8	7	3	2	78	16	50
2018	Administration and operations	39	34	13	8	4	3	0	75	12	164
2018	Human resources	32	42	16	9	0	2	0	75	9	42
2018	Financial management	38	44	12	4	0	1	0	83	4	60
2018	Information management	25	42	19	9	5	0	0	67	14	21
2018	Information technology	44	30	12	8	0	7	0	79	8	43
2018	Policy	31	35	8	9	12	2	2	69	23	72
2018	Project management	15	51	19	2	9	3	0	68	12	35
2018	Other services to the public	46	30	15	3	3	3	0	79	6	29
2018	None of the above	36	26	18	7	9	0	4	64	17	53

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	41	25	10	12	12	0	0	67	23	25
2022	Federal regulators	35	21	15	5	22	0	3	57	27	35
2022	Compliance, inspection and enforcement	40	30	12	8	10	0	0	70	17	60
2022	Communications or public affairs	48	26	11	7	6	1	0	75	14	65
2022	Access to information and privacy	73	15	2	8	3	0	0	87	10	40
2022	Science and technology	44	21	8	13	14	0	0	65	27	20
2022	Legal services	43	24	12	16	4	0	0	67	20	70
2022	Administration and operations	57	19	11	7	7	0	0	75	14	170
2022	Human resources	45	24	12	7	8	2	2	72	16	60
2022	Financial management	60	19	9	3	9	0	0	79	12	65
2022	Procurement	42	36	0	0	11	0	11	88	12	10
2022	Information management	13	34	16	30	6	0	0	47	36	20
2022	Information technology	35	36	17	3	5	5	0	74	8	55
2022	Policy	47	22	12	6	10	4	0	71	16	85
2022	Project management	40	33	11	9	7	1	0	73	16	105
2022	Other services to the public	47	28	4	13	6	2	0	76	19	45
2022	None of the above	45	24	8	12	10	1	0	69	23	60
2020	Client contact centre	77	9	9	6	0	0	0	86	6	21
2020	Federal regulators	42	21	8	13	16	0	0	63	30	40
2020	Compliance, inspection and enforcement	51	20	16	9	5	0	0	70	14	58
2020	Communications or public affairs	54	29	11	6	0	0	0	83	6	55
2020	Access to information and privacy	71	20	0	5	5	0	0	91	9	42
2020	Science and technology	40	23	12	12	8	4	0	66	21	26
2020	Legal services	53	27	8	9	3	0	0	80	12	85
2020	Administration and operations	53	26	10	6	5	0	1	80	11	172
2020	Human resources	42	32	10	2	12	2	0	75	14	48
2020	Financial management	58	12	19	12	0	0	0	70	12	60
2020	Information management	50	18	22	0	7	3	0	71	7	31
2020	Information technology	49	36	7	2	7	0	0	85	8	52
2020	Policy	40	28	6	13	12	1	0	69	25	62
2020	Project management	38	32	9	15	5	2	0	72	20	43
2020	Other services to the public	66	16	11	0	4	3	0	85	4	30
2020	None of the above	53	24	8	6	9	0	0	77	15	61
2019	Client contact centre	53	24	15	8	0	0	0	77	8	23
2019	Federal regulators	33	40	7	8	8	2	2	76	17	58
2019	Compliance, inspection and enforcement	50	25	12	4	6	2	0	77	10	48
2019	Communications or public affairs	37	33	8	11	10	2	0	71	21	47
2019	Access to information and privacy	63	22	9	3	3	0	0	85	6	33
2019	Science and technology	39	27	0	17	17	0	0	67	33	25
2019	Legal services	54	26	10	6	4	0	0	80	10	66
2019	Administration and operations	48	27	12	8	4	1	0	76	12	162
2019	Human resources	41	41	7	2	8	2	0	83	9	54
2019	Financial management	52	43	4	2	0	0	0	95	2	51
2019	Information management	46	35	8	0	4	3	4	88	4	26
2019	Information technology	46	30	14	5	5	0	0	75	11	50
2019	Policy	42	34	10	9	2	2	2	79	11	62
2019	Project management	45	33	9	3	7	3	0	81	10	33
2019	Other services to the public	61	30	0	4	5	0	0	91	9	21
2019	None of the above	42	21	7	14	16	0	0	63	30	56
2018	Client contact centre	41	30	13	3	9	4	0	74	13	28
2018	Federal regulators	30	18	12	23	15	0	2	49	38	60
2018	Compliance, inspection and enforcement	38	28	10	4	21	0	0	66	25	48
2018	Communications or public affairs	45	28	12	12	4	0	0	73	16	66
2018	Access to information and privacy	46	30	11	5	3	5	0	81	8	39
2018	Science and technology	44	25	13	9	9	0	0	69	18	23
2018	Legal services	46	22	8	15	7	0	2	70	22	50
2018	Administration and operations	40	32	12	10	4	2	0	74	14	163
2018	Human resources	23	50	18	2	2	4	0	77	5	42
2018	Financial management	36	47	11	5	2	0	0	83	6	60
2018	Information management	35	36	20	5	6	0	0	70	10	20
2018	Information technology	42	38	6	7	5	2	0	81	12	43
2018	Policy	33	24	11	20	9	1	2	58	31	71
2018	Project management	12	54	16	11	7	0	0	66	19	35
2018	Other services to the public	36	34	18	0	6	6	0	74	6	29
2018	None of the above	38	24	13	7	13	0	4	66	21	54

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	31	33	13	17	3	4	0	65	21	25
2022	Federal regulators	26	38	3	11	19	3	0	66	31	35
2022	Compliance, inspection and enforcement	38	23	17	14	7	0	0	61	21	60
2022	Communications or public affairs	43	30	6	9	9	3	0	75	19	65
2022	Access to information and privacy	57	25	8	11	0	0	0	82	11	40
2022	Science and technology	34	31	14	9	13	0	0	65	21	20
2022	Legal services	38	24	16	18	4	1	0	62	22	70
2022	Administration and operations	47	24	10	9	8	1	1	72	17	170
2022	Human resources	38	27	15	13	3	2	2	68	17	60
2022	Financial management	49	22	10	12	5	1	0	73	18	65
2022	Procurement	25	52	12	0	11	0	0	77	11	10
2022	Information management	12	27	12	27	22	0	0	39	49	20
2022	Information technology	29	36	19	4	5	7	0	70	10	55
2022	Policy	34	26	18	10	10	2	0	62	20	85
2022	Project management	27	36	9	14	10	4	0	65	25	105
2022	Other services to the public	41	25	19	6	6	2	0	68	13	45
2022	None of the above	31	28	14	16	11	0	0	59	27	60
2020	Client contact centre	54	36	4	6	0	0	0	90	6	21
2020	Federal regulators	30	33	3	13	22	0	0	63	34	40
2020	Compliance, inspection and enforcement	39	26	14	14	7	0	0	65	21	58
2020	Communications or public affairs	36	35	17	9	0	2	0	73	9	55
2020	Access to information and privacy	45	42	8	0	5	0	0	87	5	42
2020	Science and technology	28	31	16	12	12	0	0	59	25	26
2020	Legal services	43	26	11	9	9	1	0	70	18	85
2020	Administration and operations	45	28	8	10	5	3	1	76	15	174
2020	Human resources	42	32	8	7	10	2	0	75	17	48
2020	Financial management	48	29	11	12	0	0	0	77	12	60
2020	Information management	41	24	13	12	7	3	0	68	19	31
2020	Information technology	46	39	8	0	7	0	0	86	7	52
2020	Policy	31	25	11	19	12	1	0	57	32	62
2020	Project management	21	37	12	24	5	2	0	59	29	43
2020	Other services to the public	54	19	10	6	4	8	0	79	10	30
2020	None of the above	46	27	8	8	9	2	0	75	17	61
2019	Client contact centre	37	20	20	13	0	10	0	63	15	23
2019	Federal regulators	26	28	16	15	10	3	2	57	26	58
2019	Compliance, inspection and enforcement	35	27	11	13	10	4	0	65	24	48
2019	Communications or public affairs	37	32	6	17	8	0	0	69	25	47
2019	Access to information and privacy	30	43	12	9	0	6	0	78	10	33
2019	Science and technology	20	37	4	17	17	5	0	61	35	25
2019	Legal services	44	26	11	15	4	0	0	70	19	66
2019	Administration and operations	42	29	10	8	4	7	0	76	13	161
2019	Human resources	37	41	7	8	6	2	0	79	14	54
2019	Financial management	36	47	7	4	0	6	0	88	4	51
2019	Information management	33	39	11	3	3	7	3	80	8	27
2019	Information technology	35	41	12	8	4	0	0	76	12	49
2019	Policy	36	31	18	9	3	2	2	70	12	62
2019	Project management	36	33	9	12	7	3	0	71	19	33
2019	Other services to the public	48	38	5	4	5	0	0	86	9	22
2019	None of the above	38	14	14	19	12	2	0	53	32	56
2018	Client contact centre	27	21	20	4	12	15	0	57	20	28
2018	Federal regulators	20	12	18	27	21	0	2	32	49	61
2018	Compliance, inspection and enforcement	27	27	21	7	15	2	0	55	23	48
2018	Communications or public affairs	27	34	12	19	5	1	0	62	25	66
2018	Access to information and privacy	29	28	15	21	3	5	0	60	24	39
2018	Science and technology	28	45	3	15	9	0	0	73	24	22
2018	Legal services	40	26	7	15	10	0	2	67	26	49
2018	Administration and operations	29	34	16	12	5	4	0	66	18	163
2018	Human resources	17	46	26	2	5	4	0	65	8	42
2018	Financial management	30	41	24	1	3	0	0	71	5	59
2018	Information management	31	42	5	17	6	0	0	73	23	20
2018	Information technology	25	35	11	18	6	5	0	64	25	43
2018	Policy	24	30	7	22	9	5	2	59	34	72
2018	Project management	6	44	19	19	9	3	0	51	29	35
2018	Other services to the public	32	38	11	3	6	10	0	78	10	29
2018	None of the above	27	22	20	14	12	2	4	52	27	54

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	38	30	17	12	3	0	0	68	15	25
2022	Federal regulators	38	27	5	16	14	0	0	65	30	35
2022	Compliance, inspection and enforcement	35	32	12	14	6	2	0	68	20	60
2022	Communications or public affairs	35	29	9	11	12	3	0	66	24	65
2022	Access to information and privacy	57	36	2	5	0	0	0	92	5	40
2022	Science and technology	31	28	20	4	18	0	0	59	21	20
2022	Legal services	36	30	13	14	8	0	0	66	22	70
2022	Administration and operations	42	24	13	9	9	1	1	68	19	170
2022	Human resources	36	36	11	10	4	2	2	74	15	60
2022	Financial management	44	26	13	11	5	0	0	70	16	65
2022	Procurement	25	44	20	0	11	0	0	70	11	10
2022	Information management	16	46	6	30	3	0	0	62	33	20
2022	Information technology	37	34	8	11	6	3	0	74	18	55
2022	Policy	30	29	16	16	10	0	0	59	25	85
2022	Project management	26	34	13	15	10	3	0	61	25	105
2022	Other services to the public	34	38	2	12	11	2	0	74	24	45
2022	None of the above	35	25	11	19	11	0	0	60	30	60
2020	Client contact centre	54	32	9	6	0	0	0	86	6	21
2020	Federal regulators	25	30	23	16	6	0	0	55	21	40
2020	Compliance, inspection and enforcement	36	25	7	20	10	2	0	62	31	57
2020	Communications or public affairs	31	41	13	11	2	2	0	74	13	55
2020	Access to information and privacy	39	39	7	10	5	0	0	79	15	43
2020	Science and technology	14	37	17	15	16	0	0	52	32	26
2020	Legal services	36	29	9	12	12	1	0	66	24	84
2020	Administration and operations	40	31	10	11	7	1	0	72	18	174
2020	Human resources	46	28	8	8	6	4	0	77	15	47
2020	Financial management	47	31	17	5	0	0	0	77	5	59
2020	Information management	48	21	12	13	3	3	0	71	16	31
2020	Information technology	43	39	11	0	7	0	0	82	7	52
2020	Policy	27	19	10	30	14	0	0	46	44	62
2020	Project management	26	31	13	14	17	0	0	57	31	42
2020	Other services to the public	48	24	21	3	4	0	0	72	7	29
2020	None of the above	38	35	9	8	9	0	2	73	17	61
2019	Client contact centre	51	22	15	12	0	0	0	73	12	23
2019	Federal regulators	25	25	23	16	7	2	2	53	24	58
2019	Compliance, inspection and enforcement	33	31	12	16	6	2	0	65	22	48
2019	Communications or public affairs	22	40	11	14	8	5	0	65	24	47
2019	Access to information and privacy	39	37	6	12	3	3	0	78	15	33
2019	Science and technology	27	28	8	16	17	5	0	57	34	25
2019	Legal services	42	27	10	13	7	0	0	69	21	66
2019	Administration and operations	36	34	11	12	5	2	0	71	18	162
2019	Human resources	47	33	7	8	2	2	0	82	11	54
2019	Financial management	30	49	15	5	2	0	0	79	6	51
2019	Information management	25	38	11	15	3	3	3	69	20	27
2019	Information technology	34	39	15	4	5	2	0	75	9	50
2019	Policy	27	35	16	14	5	2	2	64	19	62
2019	Project management	21	52	7	12	6	3	0	75	19	33
2019	Other services to the public	46	35	11	4	5	0	0	81	9	22
2019	None of the above	39	26	9	11	14	2	0	66	25	56
2018	Client contact centre	31	29	22	6	12	0	0	60	18	28
2018	Federal regulators	17	23	18	29	11	0	2	40	41	61
2018	Compliance, inspection and enforcement	27	30	16	7	20	0	0	57	27	47
2018	Communications or public affairs	29	35	15	14	7	0	0	64	21	66
2018	Access to information and privacy	33	41	10	8	5	3	0	76	13	39
2018	Science and technology	24	55	3	12	5	0	0	79	18	23
2018	Legal services	38	22	4	19	15	0	2	61	35	50
2018	Administration and operations	29	32	19	14	6	1	0	61	20	164
2018	Human resources	24	36	24	9	5	2	0	61	15	42
2018	Financial management	21	48	14	13	2	2	0	71	15	60
2018	Information management	34	44	0	16	5	0	0	78	22	21
2018	Information technology	32	35	11	13	3	5	0	71	17	43
2018	Policy	21	32	15	16	11	5	0	56	28	72
2018	Project management	9	40	13	26	9	3	0	50	36	34
2018	Other services to the public	25	37	6	14	7	7	4	69	24	29
2018	None of the above	25	28	14	13	13	2	4	56	29	54

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	45	42	8	6	0	0	0	87	6	25
2022	Federal regulators	36	16	12	0	14	3	19	67	18	35
2022	Compliance, inspection and enforcement	52	20	15	3	3	0	6	77	7	60
2022	Communications or public affairs	38	30	18	11	1	0	0	69	13	65
2022	Access to information and privacy	63	29	8	0	0	0	0	92	0	40
2022	Science and technology	33	14	14	5	15	5	14	58	25	20
2022	Legal services	53	30	8	5	4	0	0	83	9	70
2022	Administration and operations	51	25	13	2	4	2	3	81	6	170
2022	Human resources	43	28	19	1	3	2	3	75	4	60
2022	Financial management	59	13	16	4	4	0	3	74	9	65
2022	Procurement	48	27	0	0	0	15	11	100	0	10
2022	Information management	60	17	5	5	3	6	3	85	9	20
2022	Information technology	59	15	15	0	2	8	1	81	2	55
2022	Policy	31	29	19	11	4	3	3	64	16	85
2022	Project management	32	23	24	6	3	6	6	63	10	105
2022	Other services to the public	38	19	13	7	2	9	13	73	11	45
2022	None of the above	47	20	22	6	3	2	0	68	10	60
2020	Client contact centre	72	9	19	0	0	0	0	81	0	21
2020	Federal regulators	27	18	8	5	26	0	16	53	37	40
2020	Compliance, inspection and enforcement	50	19	9	7	7	6	2	75	15	58
2020	Communications or public affairs	54	20	15	7	2	2	0	75	10	54
2020	Access to information and privacy	80	13	2	2	2	0	0	93	5	42
2020	Science and technology	40	24	24	0	4	0	8	70	4	26
2020	Legal services	64	20	10	2	4	0	0	84	6	85
2020	Administration and operations	59	22	10	2	3	2	1	84	5	174
2020	Human resources	55	20	5	6	7	2	5	81	14	48
2020	Financial management	64	19	5	2	7	0	4	86	9	60
2020	Information management	55	19	6	6	4	7	4	82	11	31
2020	Information technology	69	23	2	0	2	2	2	96	2	52
2020	Policy	40	28	15	5	2	3	8	76	8	62
2020	Project management	31	25	18	5	2	8	12	70	8	43
2020	Other services to the public	58	22	10	0	0	6	4	89	0	30
2020	None of the above	35	35	12	5	2	10	1	79	7	62
2019	Client contact centre	84	12	0	4	0	0	0	96	4	23
2019	Federal regulators	36	25	10	2	12	8	8	72	16	57
2019	Compliance, inspection and enforcement	69	13	11	0	5	0	3	84	5	48
2019	Communications or public affairs	63	13	11	7	0	5	3	81	7	47
2019	Access to information and privacy	78	10	9	0	0	3	0	91	0	33
2019	Science and technology	35	36	17	3	0	4	5	78	4	25
2019	Legal services	65	24	7	1	0	0	2	91	1	66
2019	Administration and operations	56	24	6	5	4	2	3	85	9	162
2019	Human resources	66	3	10	6	2	5	6	79	10	54
2019	Financial management	53	23	4	2	6	6	5	86	10	51
2019	Information management	62	18	12	4	0	0	3	83	5	27
2019	Information technology	64	21	9	0	7	0	0	85	7	50
2019	Policy	51	24	15	3	5	2	0	76	9	62
2019	Project management	45	18	9	6	9	9	4	72	17	33
2019	Other services to the public	46	30	9	5	0	0	10	84	6	22
2019	None of the above	52	21	12	3	4	5	2	79	8	56

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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	31	48	18	0	3	0	0	79	3	25
2022	Federal regulators	42	27	7	16	8	0	0	69	24	35
2022	Compliance, inspection and enforcement	36	47	3	9	6	0	0	83	15	60
2022	Communications or public affairs	38	42	5	7	7	0	1	81	14	65
2022	Access to information and privacy	71	24	5	0	0	0	0	95	0	40
2022	Science and technology	34	35	16	8	8	0	0	68	16	20
2022	Legal services	41	31	9	16	3	0	0	72	19	70
2022	Administration and operations	53	27	8	7	5	0	0	80	12	170
2022	Human resources	39	40	10	9	1	0	2	80	10	60
2022	Financial management	49	31	6	10	3	1	0	81	13	65
2022	Procurement	56	33	11	0	0	0	0	89	0	10
2022	Information management	18	54	22	5	0	0	0	73	5	20
2022	Information technology	42	35	17	3	3	0	0	77	6	55
2022	Policy	41	40	3	8	9	0	0	81	16	85
2022	Project management	31	44	11	11	3	2	0	76	13	105
2022	Other services to the public	40	31	20	7	0	2	0	73	7	45
2022	None of the above	44	32	9	8	6	1	0	77	14	60
2020	Client contact centre	61	25	10	0	4	0	0	86	4	21
2020	Federal regulators	45	32	8	5	11	0	0	76	15	40
2020	Compliance, inspection and enforcement	43	35	5	15	2	0	0	78	17	57
2020	Communications or public affairs	44	45	6	4	2	0	0	89	5	55
2020	Access to information and privacy	56	40	2	2	0	0	0	95	2	43
2020	Science and technology	28	31	12	20	8	0	0	59	29	26
2020	Legal services	47	34	11	7	2	0	0	80	9	85
2020	Administration and operations	45	41	8	4	2	0	0	86	6	174
2020	Human resources	50	31	8	8	2	2	0	82	10	48
2020	Financial management	52	39	7	2	0	0	0	91	2	60
2020	Information management	41	34	18	4	3	0	0	75	7	31
2020	Information technology	39	39	9	4	8	0	0	78	13	52
2020	Policy	35	38	6	14	5	1	0	74	19	62
2020	Project management	20	48	14	14	5	0	0	68	18	43
2020	Other services to the public	46	29	12	6	4	4	0	78	10	30
2020	None of the above	42	38	8	9	3	0	0	80	12	62
2019	Client contact centre	45	39	4	9	4	0	0	83	13	23
2019	Federal regulators	33	35	16	12	1	3	0	70	13	57
2019	Compliance, inspection and enforcement	33	46	13	6	2	0	0	79	8	48
2019	Communications or public affairs	23	50	4	11	10	3	0	75	21	47
2019	Access to information and privacy	63	30	7	0	0	0	0	93	0	33
2019	Science and technology	27	41	12	8	12	0	0	68	20	26
2019	Legal services	48	36	4	9	3	0	0	84	12	66
2019	Administration and operations	42	41	8	5	3	1	0	85	8	161
2019	Human resources	59	28	7	3	2	0	0	87	5	53
2019	Financial management	53	36	6	4	2	0	0	89	5	50
2019	Information management	44	45	8	0	3	0	0	89	3	27
2019	Information technology	41	44	7	2	4	2	0	87	6	50
2019	Policy	34	50	5	10	2	0	0	84	11	62
2019	Project management	29	33	18	13	7	0	0	62	20	33
2019	Other services to the public	39	51	10	0	0	0	0	90	0	22
2019	None of the above	40	30	6	18	4	2	0	72	22	56
2018	Client contact centre	38	51	8	3	0	0	0	89	3	27
2018	Federal regulators	22	43	16	18	0	0	0	65	18	60
2018	Compliance, inspection and enforcement	40	24	14	10	12	0	0	64	23	48
2018	Communications or public affairs	35	32	17	15	1	0	0	66	16	65
2018	Access to information and privacy	43	36	13	8	0	0	0	79	8	39
2018	Science and technology	21	51	13	9	5	0	0	73	14	23
2018	Legal services	53	22	9	8	8	0	0	75	16	49
2018	Administration and operations	35	43	11	9	2	1	0	78	11	163
2018	Human resources	35	48	13	0	2	2	0	84	2	42
2018	Financial management	32	53	7	7	0	0	0	85	7	61
2018	Information management	30	55	15	0	0	0	0	85	0	20
2018	Information technology	29	47	13	7	0	2	0	79	8	44
2018	Policy	23	46	10	15	6	0	0	69	21	72
2018	Project management	19	63	9	7	2	0	0	82	10	35
2018	Other services to the public	36	42	16	4	3	0	0	78	6	28
2018	None of the above	26	47	8	11	7	0	0	73	18	54

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	20	43	12	19	3	4	0	65	23	25
2022	Federal regulators	23	24	6	16	28	3	0	49	45	35
2022	Compliance, inspection and enforcement	28	36	12	10	11	3	0	66	22	60
2022	Communications or public affairs	26	32	13	11	9	7	3	63	22	65
2022	Access to information and privacy	49	43	5	3	0	0	0	92	3	40
2022	Science and technology	21	28	9	14	24	5	0	51	40	20
2022	Legal services	30	32	10	24	5	0	0	61	29	70
2022	Administration and operations	35	32	11	10	9	2	1	69	20	170
2022	Human resources	31	35	7	15	5	2	4	70	22	60
2022	Financial management	19	49	7	18	7	0	0	69	25	65
2022	Procurement	36	29	10	15	11	0	0	65	25	10
2022	Information management	8	28	27	24	12	0	0	36	37	20
2022	Information technology	27	37	19	13	2	3	0	66	15	55
2022	Policy	21	26	13	23	12	6	0	49	37	85
2022	Project management	23	27	17	18	12	4	0	52	31	105
2022	Other services to the public	29	43	8	6	7	7	0	78	14	45
2022	None of the above	26	35	12	20	6	1	0	61	27	60
2020	Client contact centre	33	43	20	4	0	0	0	76	4	21
2020	Federal regulators	32	22	5	25	16	0	0	54	41	40
2020	Compliance, inspection and enforcement	37	32	14	11	7	0	0	68	17	56
2020	Communications or public affairs	30	48	8	9	4	0	2	79	13	54
2020	Access to information and privacy	38	43	7	7	2	2	0	83	10	42
2020	Science and technology	17	33	25	8	16	0	0	51	25	26
2020	Legal services	41	32	15	8	3	0	0	73	11	84
2020	Administration and operations	31	42	10	12	3	2	0	75	15	174
2020	Human resources	36	38	6	15	4	2	0	75	19	48
2020	Financial management	39	49	11	2	0	0	0	88	2	59
2020	Information management	36	31	21	6	4	3	0	69	10	31
2020	Information technology	27	39	19	4	11	0	0	66	15	52
2020	Policy	26	28	13	16	12	5	0	57	30	61
2020	Project management	18	42	14	21	3	3	0	62	24	43
2020	Other services to the public	38	34	13	6	4	6	0	76	10	30
2020	None of the above	42	33	7	7	7	3	0	78	14	62
2019	Client contact centre	34	36	25	0	4	0	0	71	4	22
2019	Federal regulators	20	37	15	21	4	3	0	59	26	58
2019	Compliance, inspection and enforcement	22	41	13	18	4	2	0	64	22	48
2019	Communications or public affairs	13	38	10	19	12	9	0	55	34	47
2019	Access to information and privacy	33	43	3	15	3	3	0	78	19	33
2019	Science and technology	23	37	12	8	16	4	0	63	25	26
2019	Legal services	34	40	5	14	7	0	0	74	21	65
2019	Administration and operations	28	39	12	11	7	2	0	68	19	162
2019	Human resources	40	30	13	11	6	2	0	71	16	53
2019	Financial management	37	37	11	8	2	6	0	78	10	51
2019	Information management	18	43	21	7	7	3	0	64	14	27
2019	Information technology	40	34	13	11	2	0	0	74	13	49
2019	Policy	27	35	11	20	2	5	0	65	23	62
2019	Project management	15	38	15	19	10	3	0	55	29	32
2019	Other services to the public	33	43	16	9	0	0	0	76	9	22
2019	None of the above	25	23	15	19	17	2	0	49	36	54

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	34	48	12	4	3	0	0	81	7	25
2022	Federal regulators	25	27	19	11	5	12	0	59	19	35
2022	Compliance, inspection and enforcement	35	35	11	4	8	3	4	75	14	60
2022	Communications or public affairs	46	18	8	15	5	7	1	70	21	65
2022	Access to information and privacy	55	32	3	8	0	2	0	89	8	40
2022	Science and technology	38	41	7	5	9	0	0	79	14	20
2022	Legal services	42	28	9	15	4	0	3	72	19	70
2022	Administration and operations	49	23	13	8	7	1	0	73	15	170
2022	Human resources	55	30	5	5	2	0	2	87	8	60
2022	Financial management	46	24	17	6	6	0	0	71	12	65
2022	Procurement	54	35	11	0	0	0	0	89	0	10
2022	Information management	32	46	16	6	0	0	0	78	6	20
2022	Information technology	43	37	10	3	1	4	2	85	5	55
2022	Policy	37	29	12	11	6	4	1	69	18	85
2022	Project management	31	39	15	8	4	1	2	73	12	105
2022	Other services to the public	38	36	7	8	4	6	0	79	13	45
2022	None of the above	46	25	18	4	4	3	0	73	9	60
2020	Client contact centre	65	20	5	5	6	0	0	84	10	20
2020	Federal regulators	36	31	12	6	11	6	0	70	17	40
2020	Compliance, inspection and enforcement	47	24	15	9	5	0	0	71	14	58
2020	Communications or public affairs	43	29	14	7	5	0	2	73	13	55
2020	Access to information and privacy	51	31	5	2	5	5	2	88	7	43
2020	Science and technology	30	46	12	4	4	3	0	79	9	26
2020	Legal services	50	25	15	8	2	0	0	75	10	84
2020	Administration and operations	49	33	7	5	5	0	0	83	10	173
2020	Human resources	68	15	8	4	4	0	0	83	9	48
2020	Financial management	52	28	10	2	4	4	0	84	5	60
2020	Information management	53	28	3	10	0	3	3	87	10	31
2020	Information technology	41	50	3	3	4	0	0	91	6	52
2020	Policy	30	33	8	18	7	3	0	66	26	62
2020	Project management	38	32	12	11	3	2	2	73	14	43
2020	Other services to the public	46	27	12	8	4	3	0	75	12	30
2020	None of the above	52	20	13	11	2	2	0	73	13	62
2019	Client contact centre	54	16	17	4	4	0	4	74	9	23
2019	Federal regulators	39	38	7	8	4	0	4	80	13	58
2019	Compliance, inspection and enforcement	35	39	6	10	6	4	0	76	17	48
2019	Communications or public affairs	34	26	18	13	6	3	0	61	20	45
2019	Access to information and privacy	60	13	9	9	6	3	0	75	15	33
2019	Science and technology	34	33	4	8	8	4	9	77	18	26
2019	Legal services	54	23	7	10	2	5	0	80	13	66
2019	Administration and operations	48	28	7	9	6	1	1	77	16	161
2019	Human resources	75	18	2	2	4	0	0	93	5	54
2019	Financial management	58	31	10	0	0	2	0	90	0	51
2019	Information management	40	34	9	7	3	7	0	80	11	27
2019	Information technology	50	31	6	6	6	2	0	82	11	49
2019	Policy	49	23	15	3	2	8	0	78	5	62
2019	Project management	37	42	3	15	0	3	0	82	15	33
2019	Other services to the public	46	35	6	9	4	0	0	81	13	22
2019	None of the above	41	28	6	5	12	9	0	75	19	56
2018	Client contact centre	40	36	6	6	3	5	3	83	11	27
2018	Federal regulators	30	35	11	10	8	5	2	69	19	61
2018	Compliance, inspection and enforcement	41	33	14	5	6	2	0	75	11	48
2018	Communications or public affairs	46	21	10	16	3	3	2	69	20	66
2018	Access to information and privacy	44	33	5	10	3	3	2	81	14	39
2018	Science and technology	19	50	16	5	9	0	0	69	14	23
2018	Legal services	53	32	6	9	0	0	0	85	9	50
2018	Administration and operations	42	33	14	5	3	2	2	78	8	163
2018	Human resources	50	42	7	0	0	0	0	93	0	42
2018	Financial management	45	30	16	5	3	0	2	76	8	60
2018	Information management	55	30	0	10	5	0	0	85	15	20
2018	Information technology	36	42	8	10	0	4	0	81	10	44
2018	Policy	34	23	8	22	7	3	3	61	30	72
2018	Project management	19	26	25	15	7	5	3	49	24	35
2018	Other services to the public	49	39	8	0	4	0	0	88	4	28
2018	None of the above	41	30	4	14	7	2	2	74	23	54

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	43	38	12	4	3	0	0	81	7	25
2022	Federal regulators	39	22	11	17	10	0	0	61	27	35
2022	Compliance, inspection and enforcement	39	28	19	7	7	0	0	67	15	60
2022	Communications or public affairs	44	32	9	2	8	3	1	80	10	65
2022	Access to information and privacy	67	17	13	3	0	0	0	84	3	40
2022	Science and technology	41	26	19	4	10	0	0	67	14	20
2022	Legal services	39	28	22	11	1	0	0	66	12	65
2022	Administration and operations	52	24	9	8	6	1	0	77	14	170
2022	Human resources	42	29	16	9	2	0	2	72	11	60
2022	Financial management	38	39	11	7	5	0	0	77	12	65
2022	Procurement	65	10	11	0	0	15	0	87	0	10
2022	Information management	31	32	37	0	0	0	0	63	0	20
2022	Information technology	49	36	7	5	0	3	0	88	5	55
2022	Policy	35	27	16	10	6	6	0	66	17	85
2022	Project management	32	43	15	5	4	1	0	76	9	105
2022	Other services to the public	50	31	17	2	0	0	0	81	2	45
2022	None of the above	39	38	13	6	3	1	0	78	9	60
2020	Client contact centre	72	9	10	4	0	5	0	85	5	21
2020	Federal regulators	26	35	18	10	8	3	0	62	19	40
2020	Compliance, inspection and enforcement	51	24	13	5	3	2	2	78	9	58
2020	Communications or public affairs	44	29	23	0	4	0	0	73	4	55
2020	Access to information and privacy	56	35	2	5	2	0	0	91	7	43
2020	Science and technology	30	41	8	16	4	0	0	71	21	26
2020	Legal services	54	23	18	2	1	1	0	78	3	85
2020	Administration and operations	50	29	13	3	4	1	0	80	8	172
2020	Human resources	54	28	6	8	2	2	0	83	11	48
2020	Financial management	48	35	16	0	0	2	0	84	0	60
2020	Information management	52	29	12	4	0	3	0	84	4	30
2020	Information technology	46	41	0	6	4	2	0	89	11	51
2020	Policy	33	28	21	8	7	3	0	63	15	62
2020	Project management	30	40	14	12	2	2	0	71	15	43
2020	Other services to the public	45	27	21	3	4	0	0	72	7	29
2020	None of the above	48	32	8	8	4	0	0	80	12	62
2019	Client contact centre	61	20	11	4	4	0	0	80	8	23
2019	Federal regulators	28	48	7	7	6	2	2	79	13	57
2019	Compliance, inspection and enforcement	32	46	14	4	2	2	0	80	6	48
2019	Communications or public affairs	29	30	23	13	4	2	0	60	17	47
2019	Access to information and privacy	54	21	16	9	0	0	0	75	9	33
2019	Science and technology	39	26	8	11	16	0	0	65	27	26
2019	Legal services	50	35	8	6	0	0	0	86	6	65
2019	Administration and operations	40	36	12	6	6	1	0	77	12	162
2019	Human resources	59	20	11	5	4	2	0	80	9	54
2019	Financial management	51	30	14	2	0	2	0	83	2	51
2019	Information management	38	34	15	3	3	7	0	77	7	27
2019	Information technology	51	27	12	4	4	2	0	80	8	49
2019	Policy	41	40	16	0	2	2	0	83	2	62
2019	Project management	34	27	24	9	7	0	0	60	16	33
2019	Other services to the public	46	29	21	4	0	0	0	75	4	22
2019	None of the above	46	14	13	12	11	4	0	62	24	56
2018	Client contact centre	37	39	15	0	7	3	0	78	7	27
2018	Federal regulators	28	23	31	10	5	3	0	53	15	61
2018	Compliance, inspection and enforcement	41	21	18	11	9	0	0	62	20	48
2018	Communications or public affairs	43	24	21	8	1	1	0	69	10	66
2018	Access to information and privacy	46	33	11	8	0	3	0	81	8	39
2018	Science and technology	39	28	13	11	9	0	0	67	20	23
2018	Legal services	47	29	4	6	12	2	0	77	19	50
2018	Administration and operations	37	36	16	8	2	1	0	74	10	161
2018	Human resources	35	36	20	5	0	4	0	75	5	42
2018	Financial management	49	35	8	3	3	1	0	85	6	61
2018	Information management	39	36	14	11	0	0	0	74	11	20
2018	Information technology	39	29	23	5	2	2	0	69	8	44
2018	Policy	34	28	11	18	8	1	0	63	26	72
2018	Project management	10	51	22	12	2	3	0	63	15	35
2018	Other services to the public	47	35	3	5	3	7	0	88	8	28
2018	None of the above	34	35	9	10	11	2	0	70	21	54

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	24	34	30	3	6	0	3	60	9	25
2022	Federal regulators	24	20	7	7	28	6	8	51	41	35
2022	Compliance, inspection and enforcement	23	26	18	4	14	12	3	58	20	60
2022	Communications or public affairs	33	21	15	5	6	15	5	68	13	65
2022	Access to information and privacy	28	27	15	12	3	10	5	65	17	40
2022	Science and technology	38	23	10	9	9	11	0	69	20	20
2022	Legal services	29	23	9	12	16	9	2	59	31	65
2022	Administration and operations	29	22	15	6	7	16	6	65	16	170
2022	Human resources	41	18	15	5	4	9	9	71	11	60
2022	Financial management	35	13	22	10	11	3	5	53	23	65
2022	Procurement	21	26	0	0	22	24	7	68	32	10
2022	Information management	30	25	9	5	3	24	3	75	12	20
2022	Information technology	29	29	8	5	8	18	3	73	17	55
2022	Policy	29	14	14	11	7	23	1	57	24	85
2022	Project management	32	26	17	10	8	5	3	62	19	105
2022	Other services to the public	28	32	14	8	6	11	2	68	16	45
2022	None of the above	31	27	12	8	9	5	8	66	20	60
2020	Client contact centre	54	14	17	0	6	9	0	75	6	21
2020	Federal regulators	19	26	2	11	22	10	9	57	40	40
2020	Compliance, inspection and enforcement	32	17	19	8	12	7	5	56	23	58
2020	Communications or public affairs	41	18	19	4	9	9	0	65	14	55
2020	Access to information and privacy	43	24	9	2	9	7	5	76	13	42
2020	Science and technology	14	26	12	20	13	8	6	47	38	26
2020	Legal services	35	13	18	9	7	15	3	58	19	85
2020	Administration and operations	33	27	14	10	6	8	2	66	18	173
2020	Human resources	50	23	13	0	2	6	6	83	2	48
2020	Financial management	44	20	18	5	2	7	5	72	8	59
2020	Information management	32	25	24	7	7	6	0	60	14	31
2020	Information technology	38	26	13	0	8	15	0	75	9	52
2020	Policy	31	12	14	11	15	16	1	52	31	61
2020	Project management	24	28	14	16	7	8	2	58	26	42
2020	Other services to the public	40	20	16	14	4	8	0	64	19	30
2020	None of the above	34	17	20	3	10	7	8	61	15	62
2019	Client contact centre	45	13	4	12	8	13	6	71	24	23
2019	Federal regulators	20	15	13	12	15	14	12	47	36	57
2019	Compliance, inspection and enforcement	18	19	15	13	11	16	8	48	31	47
2019	Communications or public affairs	24	22	11	21	8	11	4	53	34	47
2019	Access to information and privacy	36	16	21	3	6	15	3	63	11	33
2019	Science and technology	34	16	23	5	8	10	4	59	15	26
2019	Legal services	33	15	18	9	6	15	4	59	18	65
2019	Administration and operations	31	24	14	6	15	9	1	61	23	161
2019	Human resources	52	22	13	5	2	3	2	78	8	54
2019	Financial management	35	27	18	5	4	12	0	70	10	51
2019	Information management	36	22	17	7	4	14	0	68	12	26
2019	Information technology	23	36	18	4	7	12	0	67	12	50
2019	Policy	24	25	20	9	3	13	5	61	15	61
2019	Project management	23	23	24	12	7	12	0	52	21	33
2019	Other services to the public	39	19	24	4	5	9	0	63	10	21
2019	None of the above	33	9	7	9	23	10	9	52	40	56
2018	Client contact centre	16	19	16	10	9	24	6	50	27	27
2018	Federal regulators	20	13	16	13	25	6	7	38	43	61
2018	Compliance, inspection and enforcement	24	20	21	12	15	0	8	48	30	48
2018	Communications or public affairs	31	23	13	11	12	10	0	60	26	66
2018	Access to information and privacy	18	19	23	10	5	21	5	49	20	39
2018	Science and technology	17	26	22	0	18	14	3	52	21	23
2018	Legal services	30	16	15	6	13	18	2	58	24	50
2018	Administration and operations	26	26	21	9	9	4	5	57	21	163
2018	Human resources	28	31	20	5	2	11	3	68	8	42
2018	Financial management	41	17	17	8	6	9	2	65	16	61
2018	Information management	23	27	19	0	10	14	6	63	13	20
2018	Information technology	24	23	12	15	4	20	2	60	24	44
2018	Policy	17	24	10	19	12	18	0	50	38	72
2018	Project management	9	14	24	11	15	24	3	32	35	35
2018	Other services to the public	31	14	19	18	0	14	3	55	22	28
2018	None of the above	19	15	11	7	20	15	13	47	37	54

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	33	33	17	14	3	0	0	66	17	25
2022	Federal regulators	33	24	12	17	15	0	0	56	31	35
2022	Compliance, inspection and enforcement	31	38	13	9	8	1	0	70	17	60
2022	Communications or public affairs	36	29	11	7	11	4	1	69	19	65
2022	Access to information and privacy	50	32	8	0	5	5	0	86	6	40
2022	Science and technology	28	40	5	10	13	5	0	72	23	20
2022	Legal services	42	26	10	12	7	3	0	71	19	70
2022	Administration and operations	50	27	9	4	8	2	0	78	13	170
2022	Human resources	49	37	7	4	0	1	2	89	4	60
2022	Financial management	44	29	13	5	10	0	0	73	14	65
2022	Procurement	37	43	20	0	0	0	0	80	0	10
2022	Information management	33	31	21	16	0	0	0	63	16	20
2022	Information technology	35	41	11	9	3	2	0	77	12	55
2022	Policy	42	27	11	12	7	2	0	70	19	85
2022	Project management	39	32	9	10	8	4	0	73	18	105
2022	Other services to the public	42	33	10	11	4	0	0	75	15	45
2022	None of the above	33	26	24	5	10	2	0	60	15	60
2020	Client contact centre	38	52	0	6	4	0	0	90	10	21
2020	Federal regulators	30	27	13	11	19	0	0	57	30	40
2020	Compliance, inspection and enforcement	42	34	7	6	7	3	0	78	14	58
2020	Communications or public affairs	35	29	19	10	4	4	0	66	14	55
2020	Access to information and privacy	49	23	10	12	2	5	0	75	14	43
2020	Science and technology	38	18	12	24	8	0	0	56	32	26
2020	Legal services	42	30	19	6	2	1	0	73	8	84
2020	Administration and operations	42	28	13	9	4	3	0	73	14	172
2020	Human resources	49	36	11	2	2	0	0	85	4	48
2020	Financial management	47	37	11	5	0	0	0	84	5	58
2020	Information management	35	31	21	14	0	0	0	65	14	31
2020	Information technology	50	31	6	3	4	6	0	86	8	52
2020	Policy	35	25	14	10	13	3	0	62	23	62
2020	Project management	36	26	23	2	7	5	0	65	10	42
2020	Other services to the public	51	19	16	3	4	7	0	75	7	30
2020	None of the above	35	40	8	8	5	3	1	78	13	62
2019	Client contact centre	42	25	11	5	13	4	0	70	19	23
2019	Federal regulators	41	14	10	22	9	2	4	58	32	58
2019	Compliance, inspection and enforcement	29	23	25	6	10	6	0	56	18	48
2019	Communications or public affairs	37	23	15	11	10	3	2	62	22	47
2019	Access to information and privacy	45	34	12	3	0	6	0	84	3	33
2019	Science and technology	30	29	20	8	8	0	5	62	17	26
2019	Legal services	39	39	13	5	3	0	0	78	8	65
2019	Administration and operations	41	30	10	9	7	2	0	73	16	161
2019	Human resources	56	27	7	4	2	4	0	86	6	54
2019	Financial management	50	34	12	4	0	0	0	84	4	51
2019	Information management	42	31	12	11	0	3	0	76	11	27
2019	Information technology	37	40	13	2	5	4	0	79	7	50
2019	Policy	29	37	15	6	1	11	0	75	9	62
2019	Project management	37	29	21	0	13	0	0	66	13	33
2019	Other services to the public	45	27	14	5	0	9	0	80	5	22
2019	None of the above	34	30	9	7	16	4	0	67	24	56
2018	Client contact centre	24	31	10	8	16	12	0	62	27	27
2018	Federal regulators	30	28	8	31	3	0	0	58	34	61
2018	Compliance, inspection and enforcement	31	34	10	7	13	4	2	69	21	48
2018	Communications or public affairs	32	30	8	17	9	3	0	65	27	66
2018	Access to information and privacy	30	31	15	16	5	3	0	63	21	39
2018	Science and technology	27	35	13	22	4	0	0	62	25	23
2018	Legal services	37	24	15	12	9	2	0	63	22	50
2018	Administration and operations	37	30	15	8	9	1	0	68	17	162
2018	Human resources	50	33	8	7	0	2	0	85	7	41
2018	Financial management	40	39	11	6	2	1	1	81	8	61
2018	Information management	34	32	23	6	0	5	0	70	6	20
2018	Information technology	29	44	14	10	0	4	0	76	10	44
2018	Policy	27	29	13	19	8	4	0	59	28	71
2018	Project management	17	34	27	5	5	13	0	58	12	35
2018	Other services to the public	38	33	7	8	10	4	0	74	19	27
2018	None of the above	33	31	14	7	11	3	0	67	19	54

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	56	31	11	3	0	0	0	86	3	25
2022	Federal regulators	68	16	8	7	0	0	2	85	7	35
2022	Compliance, inspection and enforcement	47	28	16	1	4	0	4	78	5	60
2022	Communications or public affairs	47	30	12	1	2	1	6	84	4	65
2022	Access to information and privacy	48	20	11	11	0	0	11	76	12	40
2022	Science and technology	47	30	5	4	0	0	15	90	5	20
2022	Legal services	41	23	20	3	9	0	4	66	12	70
2022	Administration and operations	58	20	9	5	2	2	4	83	8	170
2022	Human resources	45	21	13	3	9	1	8	73	13	60
2022	Financial management	48	26	9	3	9	0	4	78	12	65
2022	Procurement	83	10	8	0	0	0	0	92	0	10
2022	Information management	29	35	6	13	14	0	4	66	28	20
2022	Information technology	53	28	1	5	9	0	4	84	15	55
2022	Policy	44	28	15	6	5	0	2	73	12	85
2022	Project management	47	20	13	5	4	2	9	75	10	105
2022	Other services to the public	61	19	7	2	4	2	5	86	6	45
2022	None of the above	50	20	16	1	7	0	6	75	9	60
2020	Client contact centre	72	9	4	11	0	0	4	84	11	21
2020	Federal regulators	57	28	7	3	3	0	2	87	5	40
2020	Compliance, inspection and enforcement	55	28	7	2	6	2	2	85	8	58
2020	Communications or public affairs	51	21	11	5	4	2	5	78	10	55
2020	Access to information and privacy	44	26	14	12	2	2	0	72	14	43
2020	Science and technology	55	13	8	17	0	0	7	73	18	25
2020	Legal services	50	25	11	9	1	4	1	79	10	85
2020	Administration and operations	64	18	10	2	1	1	3	86	4	174
2020	Human resources	58	19	4	6	4	2	6	84	12	48
2020	Financial management	57	22	12	7	2	0	0	80	9	60
2020	Information management	58	26	11	3	3	0	0	84	6	31
2020	Information technology	63	20	9	3	4	0	0	84	7	52
2020	Policy	57	13	14	8	5	1	1	72	13	62
2020	Project management	51	20	7	12	2	5	4	78	15	43
2020	Other services to the public	61	26	10	0	0	4	0	90	0	30
2020	None of the above	45	19	20	5	5	0	6	68	11	62
2019	Client contact centre	77	13	4	0	0	0	6	96	0	23
2019	Federal regulators	61	17	14	3	2	0	3	81	5	58
2019	Compliance, inspection and enforcement	58	12	15	4	6	0	5	74	11	48
2019	Communications or public affairs	52	18	11	7	7	2	4	75	14	47
2019	Access to information and privacy	48	40	9	3	0	0	0	88	3	33
2019	Science and technology	44	23	11	4	8	4	7	75	13	26
2019	Legal services	65	18	11	3	2	0	1	85	4	65
2019	Administration and operations	62	18	8	6	3	0	3	83	9	162
2019	Human resources	66	15	6	3	2	0	8	88	6	54
2019	Financial management	73	13	7	5	0	0	2	88	5	51
2019	Information management	55	27	3	0	8	0	6	88	8	27
2019	Information technology	59	22	9	3	0	2	5	86	4	50
2019	Policy	59	19	11	6	2	4	0	81	8	62
2019	Project management	67	18	6	3	4	3	0	87	7	33
2019	Other services to the public	62	26	12	0	0	0	0	88	0	22
2019	None of the above	66	12	8	2	0	2	9	88	2	56

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	53	36	8	0	0	4	0	92	0	25
2022	Federal regulators	59	17	17	5	0	0	2	77	5	35
2022	Compliance, inspection and enforcement	53	18	13	5	5	1	5	76	11	60
2022	Communications or public affairs	59	12	12	8	4	0	4	74	13	65
2022	Access to information and privacy	68	11	8	5	3	3	2	83	8	40
2022	Science and technology	47	12	8	5	4	0	24	77	12	20
2022	Legal services	75	11	7	3	1	0	3	88	4	70
2022	Administration and operations	66	16	7	4	2	2	3	86	6	170
2022	Human resources	53	16	14	2	7	0	8	75	9	60
2022	Financial management	57	15	14	4	5	0	5	75	9	65
2022	Procurement	78	0	15	0	0	0	8	84	0	10
2022	Information management	53	26	6	5	0	0	11	88	6	20
2022	Information technology	58	24	3	9	3	0	4	85	12	55
2022	Policy	62	14	12	8	5	0	0	75	13	85
2022	Project management	59	14	8	7	1	3	7	82	9	105
2022	Other services to the public	57	21	7	3	2	6	5	87	5	45
2022	None of the above	50	24	10	6	6	2	3	77	12	60
2020	Client contact centre	80	10	6	0	0	0	4	94	0	21
2020	Federal regulators	65	27	3	0	3	0	2	94	3	40
2020	Compliance, inspection and enforcement	60	19	5	2	6	5	4	86	8	58
2020	Communications or public affairs	56	21	11	7	0	0	5	81	7	54
2020	Access to information and privacy	51	19	12	7	7	2	2	73	15	43
2020	Science and technology	41	31	21	4	0	0	3	74	4	26
2020	Legal services	66	22	4	5	0	3	0	91	5	85
2020	Administration and operations	62	13	14	3	2	2	4	79	5	173
2020	Human resources	67	9	7	0	4	2	10	87	5	48
2020	Financial management	65	19	11	4	2	0	0	83	6	60
2020	Information management	62	25	3	7	4	0	0	87	10	31
2020	Information technology	66	22	8	4	0	0	0	88	4	52
2020	Policy	41	25	16	6	10	1	1	68	16	62
2020	Project management	45	33	11	5	3	0	4	81	7	43
2020	Other services to the public	69	16	9	3	0	4	0	88	3	30
2020	None of the above	54	20	10	7	2	0	8	80	9	62
2019	Client contact centre	60	12	9	0	10	0	10	79	11	23
2019	Federal regulators	55	22	13	2	4	3	1	80	6	58
2019	Compliance, inspection and enforcement	52	19	13	6	4	0	5	75	11	48
2019	Communications or public affairs	53	19	15	2	4	0	7	77	7	47
2019	Access to information and privacy	64	18	9	6	0	0	3	85	6	33
2019	Science and technology	30	42	8	9	0	0	11	81	10	26
2019	Legal services	83	9	5	1	0	2	0	93	1	66
2019	Administration and operations	60	15	10	5	4	3	3	80	10	161
2019	Human resources	75	10	5	0	0	0	10	94	0	54
2019	Financial management	77	9	4	3	0	0	7	93	3	51
2019	Information management	56	15	19	0	4	0	7	75	5	27
2019	Information technology	64	19	4	2	4	2	5	90	6	50
2019	Policy	52	29	7	10	0	3	0	83	10	61
2019	Project management	56	29	12	0	3	0	0	85	3	33
2019	Other services to the public	68	19	5	0	4	4	0	91	4	22
2019	None of the above	47	14	17	9	2	0	11	69	12	56

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	85	13	0	0	0	3	0	100	0	25
2022	Federal regulators	66	5	8	9	11	0	2	72	20	35
2022	Compliance, inspection and enforcement	73	5	6	2	5	5	4	86	8	60
2022	Communications or public affairs	77	5	0	7	0	8	2	92	8	65
2022	Access to information and privacy	85	10	0	0	3	0	2	97	3	40
2022	Science and technology	62	16	0	5	0	5	11	94	6	20
2022	Legal services	75	13	4	0	1	4	3	94	1	70
2022	Administration and operations	80	5	1	2	3	5	3	93	6	170
2022	Human resources	79	8	1	0	2	1	9	97	2	60
2022	Financial management	72	3	5	3	5	1	10	85	9	65
2022	Procurement	92	0	0	0	0	0	8	100	0	10
2022	Information management	83	8	2	0	0	0	6	98	0	20
2022	Information technology	75	9	3	5	1	3	4	90	7	55
2022	Policy	77	9	3	2	3	4	1	91	6	85
2022	Project management	73	10	2	4	1	2	9	93	5	105
2022	Other services to the public	71	6	7	2	2	2	9	87	5	45
2022	None of the above	77	10	7	0	0	2	4	93	0	60
2020	Client contact centre	86	0	6	0	0	0	9	94	0	21
2020	Federal regulators	60	11	3	13	11	0	2	72	25	40
2020	Compliance, inspection and enforcement	78	8	2	2	2	3	5	94	4	58
2020	Communications or public affairs	86	5	0	2	2	0	5	96	4	55
2020	Access to information and privacy	72	7	5	7	0	5	5	87	8	43
2020	Science and technology	72	8	8	0	8	0	3	83	8	26
2020	Legal services	89	5	0	1	0	5	0	99	1	85
2020	Administration and operations	82	5	5	0	1	4	4	94	1	174
2020	Human resources	88	0	0	2	0	4	6	98	2	48
2020	Financial management	88	9	2	0	1	0	0	97	1	60
2020	Information management	80	7	4	0	0	10	0	96	0	31
2020	Information technology	86	6	4	3	2	0	0	92	5	52
2020	Policy	77	9	7	0	3	3	1	89	3	62
2020	Project management	84	7	0	2	0	3	4	98	2	43
2020	Other services to the public	86	8	0	0	0	4	3	100	0	30
2020	None of the above	81	1	3	1	3	3	6	91	5	62
2019	Client contact centre	81	0	9	0	0	0	10	90	0	23
2019	Federal regulators	74	7	5	2	2	4	7	90	4	58
2019	Compliance, inspection and enforcement	78	7	2	4	5	0	5	89	9	48
2019	Communications or public affairs	79	11	6	0	0	2	2	93	0	47
2019	Access to information and privacy	82	6	3	0	3	6	0	94	3	33
2019	Science and technology	53	20	4	0	8	4	11	86	10	26
2019	Legal services	87	6	4	0	0	2	1	96	0	66
2019	Administration and operations	76	10	2	1	3	4	4	93	4	161
2019	Human resources	88	2	0	0	2	0	8	98	2	53
2019	Financial management	82	11	0	2	0	0	5	98	2	51
2019	Information management	74	4	0	8	4	0	10	87	13	27
2019	Information technology	73	8	6	0	2	4	7	91	2	50
2019	Policy	83	8	5	0	1	3	0	94	1	62
2019	Project management	84	9	0	0	4	3	0	96	4	33
2019	Other services to the public	91	4	5	0	0	0	0	95	0	22
2019	None of the above	67	9	3	2	7	4	7	86	10	56

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	76	17	4	0	0	0	3	96	0	25
2022	Federal regulators	80	3	0	0	0	6	11	100	0	35
2022	Compliance, inspection and enforcement	77	9	3	0	3	0	8	93	4	60
2022	Communications or public affairs	70	8	3	0	0	4	15	97	0	65
2022	Access to information and privacy	85	4	3	3	3	0	2	92	5	40
2022	Science and technology	62	8	5	0	0	0	25	93	0	20
2022	Legal services	73	10	2	0	4	3	7	94	4	70
2022	Administration and operations	78	5	3	2	3	1	8	91	5	170
2022	Human resources	78	9	2	0	0	0	10	97	0	60
2022	Financial management	74	9	3	0	3	0	11	93	3	65
2022	Procurement	92	0	0	0	0	0	8	100	0	10
2022	Information management	59	10	12	13	0	0	6	74	14	20
2022	Information technology	76	3	8	2	0	6	5	89	2	55
2022	Policy	76	8	4	4	2	1	5	90	7	85
2022	Project management	74	6	4	3	0	3	10	92	3	105
2022	Other services to the public	65	12	4	0	2	4	13	93	2	45
2022	None of the above	68	12	1	3	3	6	7	91	8	60
2020	Client contact centre	70	11	5	0	0	0	14	94	0	21
2020	Federal regulators	73	11	3	6	0	0	8	91	6	39
2020	Compliance, inspection and enforcement	87	3	3	2	0	2	3	95	2	58
2020	Communications or public affairs	77	8	0	4	0	2	10	96	4	55
2020	Access to information and privacy	88	7	0	0	0	2	2	100	0	43
2020	Science and technology	76	0	8	4	4	0	7	82	9	26
2020	Legal services	85	6	1	1	0	3	3	98	1	84
2020	Administration and operations	75	12	2	0	2	1	6	95	3	174
2020	Human resources	85	2	0	0	2	2	9	98	2	45
2020	Financial management	83	14	1	0	0	0	2	98	0	60
2020	Information management	80	11	0	0	0	3	6	100	0	31
2020	Information technology	88	12	0	0	0	0	0	100	0	52
2020	Policy	77	14	2	1	1	2	3	95	3	62
2020	Project management	81	8	2	5	0	0	4	93	5	43
2020	Other services to the public	77	10	3	0	0	4	7	97	0	29
2020	None of the above	74	8	3	2	3	0	9	91	6	62
2019	Client contact centre	87	4	0	0	0	0	10	100	0	23
2019	Federal regulators	85	2	3	0	0	4	7	97	0	58
2019	Compliance, inspection and enforcement	87	2	0	0	2	0	9	98	2	47
2019	Communications or public affairs	85	8	0	0	2	0	4	98	2	47
2019	Access to information and privacy	87	7	3	0	0	0	3	97	0	32
2019	Science and technology	76	0	0	0	8	4	11	90	10	26
2019	Legal services	85	2	5	1	0	2	6	93	1	66
2019	Administration and operations	82	6	1	1	1	2	7	96	3	160
2019	Human resources	86	3	0	0	0	0	10	100	0	54
2019	Financial management	81	3	0	0	0	0	17	100	0	51
2019	Information management	78	8	0	4	0	0	10	95	5	27
2019	Information technology	83	6	0	0	0	2	9	100	0	49
2019	Policy	81	10	3	0	2	2	3	95	2	62
2019	Project management	91	9	0	0	0	0	0	100	0	32
2019	Other services to the public	87	4	5	0	0	0	4	95	0	22
2019	None of the above	77	2	2	0	2	4	13	95	2	55

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	25	20	19	3	23	0	9	50	29	25
2022	Federal regulators	0	19	22	15	32	0	12	21	54	35
2022	Compliance, inspection and enforcement	20	31	14	10	17	2	5	56	29	60
2022	Communications or public affairs	19	20	10	13	22	5	10	46	41	65
2022	Access to information and privacy	44	23	0	15	9	0	8	73	27	40
2022	Science and technology	17	26	5	8	26	5	14	53	41	20
2022	Legal services	16	23	10	11	21	5	13	48	40	70
2022	Administration and operations	20	32	8	13	19	3	5	57	35	170
2022	Human resources	29	29	11	14	6	0	11	65	22	60
2022	Financial management	25	27	6	11	21	4	6	57	36	65
2022	Procurement	37	0	18	0	35	0	10	41	39	10
2022	Information management	5	16	16	28	24	0	12	24	59	20
2022	Information technology	20	27	17	14	10	5	7	53	27	55
2022	Policy	26	22	12	16	18	3	3	52	36	85
2022	Project management	31	28	12	10	13	3	3	63	24	105
2022	Other services to the public	20	35	18	11	7	2	7	61	19	45
2022	None of the above	18	21	14	20	26	0	2	40	46	60
2020	Client contact centre	14	19	34	5	14	4	11	38	23	21
2020	Federal regulators	19	14	6	22	23	3	14	39	54	40
2020	Compliance, inspection and enforcement	22	25	17	10	17	3	6	51	30	58
2020	Communications or public affairs	15	26	2	23	24	5	6	45	53	55
2020	Access to information and privacy	42	25	11	10	5	2	5	72	16	43
2020	Science and technology	4	20	32	23	13	0	9	26	39	26
2020	Legal services	22	22	12	17	12	4	10	51	34	85
2020	Administration and operations	24	27	15	12	16	3	4	54	30	172
2020	Human resources	28	20	13	6	14	2	17	59	25	48
2020	Financial management	28	14	30	9	10	0	9	46	21	60
2020	Information management	22	14	26	19	14	0	6	39	34	31
2020	Information technology	32	10	13	17	15	4	8	49	36	52
2020	Policy	22	14	13	16	27	6	3	39	47	62
2020	Project management	22	36	9	9	17	5	2	62	28	43
2020	Other services to the public	34	23	22	7	7	0	9	62	15	30
2020	None of the above	22	23	10	18	15	1	11	52	37	62
2019	Client contact centre	20	4	17	20	30	0	10	26	56	23
2019	Federal regulators	19	24	10	22	17	0	8	47	43	58
2019	Compliance, inspection and enforcement	12	23	18	13	19	8	6	41	37	47
2019	Communications or public affairs	13	22	13	16	28	2	6	39	47	47
2019	Access to information and privacy	36	31	3	9	9	9	3	76	20	33
2019	Science and technology	11	26	27	12	20	0	3	39	33	26
2019	Legal services	22	25	18	13	12	3	7	52	28	66
2019	Administration and operations	25	26	12	11	18	1	7	55	32	161
2019	Human resources	45	18	13	7	9	2	6	68	18	54
2019	Financial management	13	33	30	5	6	2	10	52	13	51
2019	Information management	15	22	7	38	11	0	6	39	53	27
2019	Information technology	26	28	9	15	17	2	4	57	34	50
2019	Policy	21	28	19	14	9	8	1	53	26	62
2019	Project management	28	23	21	9	13	0	6	54	23	33
2019	Other services to the public	36	22	8	16	5	0	13	67	24	22
2019	None of the above	18	9	11	19	27	3	12	32	55	56
2018	Client contact centre	11	29	7	12	27	0	14	47	45	26
2018	Federal regulators	12	23	16	23	16	0	10	38	44	61
2018	Compliance, inspection and enforcement	19	28	18	10	19	4	2	50	31	48
2018	Communications or public affairs	29	15	14	15	24	2	2	45	40	66
2018	Access to information and privacy	25	31	16	15	8	6	0	59	24	39
2018	Science and technology	27	30	22	4	4	11	3	66	8	23
2018	Legal services	15	12	20	14	30	4	6	30	48	50
2018	Administration and operations	21	22	12	21	16	2	6	47	40	163
2018	Human resources	16	24	23	20	5	4	9	46	28	42
2018	Financial management	14	28	15	13	21	4	6	46	38	61
2018	Information management	13	15	11	15	36	5	5	32	56	20
2018	Information technology	9	14	21	18	25	6	7	27	49	44
2018	Policy	20	29	10	9	27	4	1	52	37	72
2018	Project management	10	33	21	11	16	2	6	48	29	35
2018	Other services to the public	28	18	14	11	18	8	3	52	33	28
2018	None of the above	14	17	6	10	35	4	14	37	56	54

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	27	32	24	7	3	6	0	63	11	25
2022	Federal regulators	23	30	13	15	11	3	3	57	28	35
2022	Compliance, inspection and enforcement	35	38	14	7	5	1	0	74	12	60
2022	Communications or public affairs	39	27	17	10	4	4	0	69	14	65
2022	Access to information and privacy	44	30	17	4	3	3	0	76	7	40
2022	Science and technology	38	41	0	11	5	5	0	83	17	20
2022	Legal services	32	39	13	9	5	2	0	72	15	70
2022	Administration and operations	44	33	8	7	7	0	0	78	14	170
2022	Human resources	46	40	5	4	2	1	2	88	6	60
2022	Financial management	46	36	12	4	1	0	0	83	5	65
2022	Procurement	56	33	11	0	0	0	0	89	0	10
2022	Information management	15	38	27	16	3	0	0	54	19	20
2022	Information technology	41	40	15	3	2	0	0	81	5	55
2022	Policy	38	47	10	2	2	1	0	86	4	85
2022	Project management	36	43	5	10	5	1	0	80	15	105
2022	Other services to the public	32	37	14	6	7	2	2	71	14	45
2022	None of the above	32	40	11	11	4	2	0	74	15	60
2020	Client contact centre	45	24	16	0	10	5	0	72	11	20
2020	Federal regulators	34	29	16	11	8	3	0	64	20	40
2020	Compliance, inspection and enforcement	34	40	21	2	3	0	0	74	5	58
2020	Communications or public affairs	43	45	6	2	4	0	0	89	6	54
2020	Access to information and privacy	35	56	2	7	0	0	0	91	7	43
2020	Science and technology	27	48	13	0	9	3	0	78	9	25
2020	Legal services	39	40	8	10	2	1	0	80	12	85
2020	Administration and operations	39	44	10	3	2	1	1	85	6	172
2020	Human resources	58	28	11	4	0	0	0	86	4	48
2020	Financial management	42	40	13	4	0	2	0	83	4	60
2020	Information management	23	45	25	4	3	0	0	68	7	31
2020	Information technology	43	40	9	3	4	2	0	85	6	52
2020	Policy	35	40	14	5	5	1	0	76	10	61
2020	Project management	33	39	19	7	2	0	0	72	9	43
2020	Other services to the public	57	35	4	0	4	0	0	92	4	30
2020	None of the above	38	35	10	12	2	0	3	76	14	62
2019	Client contact centre	40	36	16	8	0	0	0	76	8	23
2019	Federal regulators	26	49	9	11	2	2	2	78	13	57
2019	Compliance, inspection and enforcement	29	41	17	8	2	2	2	72	10	47
2019	Communications or public affairs	34	44	9	6	5	3	0	80	11	47
2019	Access to information and privacy	42	37	12	6	0	3	0	81	6	33
2019	Science and technology	37	30	17	4	12	0	0	67	17	26
2019	Legal services	42	36	11	7	2	2	0	80	9	66
2019	Administration and operations	37	37	16	7	2	2	0	75	9	162
2019	Human resources	54	33	7	2	2	2	0	89	4	54
2019	Financial management	44	45	7	2	0	2	0	90	2	51
2019	Information management	29	37	15	12	4	3	0	68	17	27
2019	Information technology	38	48	11	2	2	0	0	86	4	49
2019	Policy	50	33	12	3	2	1	0	83	5	62
2019	Project management	46	39	3	6	4	3	0	87	10	33
2019	Other services to the public	41	33	14	4	4	4	0	77	9	22
2019	None of the above	27	24	24	13	3	4	5	56	17	56
2018	Client contact centre	28	30	26	6	6	4	0	60	13	27
2018	Federal regulators	25	49	8	13	3	2	0	75	17	61
2018	Compliance, inspection and enforcement	35	36	21	6	2	0	0	71	8	48
2018	Communications or public affairs	42	44	7	4	3	0	0	86	7	66
2018	Access to information and privacy	35	37	21	5	0	0	3	74	5	39
2018	Science and technology	41	28	27	4	0	0	0	69	4	23
2018	Legal services	36	39	10	6	7	2	0	76	13	50
2018	Administration and operations	32	42	18	4	4	2	0	75	8	162
2018	Human resources	48	28	17	7	0	0	0	76	7	42
2018	Financial management	42	34	12	6	3	3	0	78	10	61
2018	Information management	26	38	19	11	6	0	0	64	17	20
2018	Information technology	32	49	6	8	3	2	0	83	11	44
2018	Policy	33	38	14	6	9	0	0	71	15	72
2018	Project management	17	54	22	0	2	5	0	74	2	35
2018	Other services to the public	44	38	7	5	7	0	0	81	12	28
2018	None of the above	26	40	12	8	9	2	4	69	18	54

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	45	42	10	0	3	0	0	87	3	25
2022	Federal regulators	37	23	15	11	14	0	0	60	25	35
2022	Compliance, inspection and enforcement	43	35	8	3	9	1	0	79	12	60
2022	Communications or public affairs	40	37	6	10	6	1	0	78	16	65
2022	Access to information and privacy	60	25	8	4	3	0	0	86	7	40
2022	Science and technology	50	31	5	9	5	0	0	81	14	20
2022	Legal services	36	34	16	11	3	0	0	70	14	70
2022	Administration and operations	56	28	7	4	4	2	0	85	8	170
2022	Human resources	54	30	11	4	0	0	2	85	4	60
2022	Financial management	57	28	8	5	3	0	0	85	7	65
2022	Procurement	42	22	37	0	0	0	0	63	0	10
2022	Information management	29	57	5	9	0	0	0	86	9	20
2022	Information technology	48	33	7	5	0	8	0	87	5	55
2022	Policy	47	35	7	7	3	1	0	83	10	85
2022	Project management	42	39	8	4	6	1	0	81	10	105
2022	Other services to the public	47	38	9	6	0	0	0	84	6	45
2022	None of the above	46	39	3	9	0	3	0	87	9	60
2020	Client contact centre	61	14	20	0	0	5	0	79	0	21
2020	Federal regulators	33	27	14	16	11	0	0	60	27	40
2020	Compliance, inspection and enforcement	48	28	17	4	3	0	0	76	7	58
2020	Communications or public affairs	52	35	5	4	4	0	0	88	7	55
2020	Access to information and privacy	49	40	0	7	0	5	0	93	7	43
2020	Science and technology	30	46	4	13	4	3	0	79	17	26
2020	Legal services	46	38	7	9	0	0	0	84	9	85
2020	Administration and operations	52	35	6	5	1	0	0	88	6	171
2020	Human resources	58	25	10	2	2	2	0	85	4	48
2020	Financial management	67	24	5	4	0	0	0	91	4	59
2020	Information management	46	32	15	4	4	0	0	78	7	31
2020	Information technology	58	31	2	3	6	0	0	89	9	52
2020	Policy	37	35	14	3	7	5	0	75	11	62
2020	Project management	48	31	12	7	2	0	0	79	10	42
2020	Other services to the public	64	25	3	4	4	0	0	89	8	30
2020	None of the above	53	28	9	3	4	3	0	83	7	61
2019	Client contact centre	55	32	8	5	0	0	0	87	5	23
2019	Federal regulators	44	34	13	7	2	0	0	79	9	58
2019	Compliance, inspection and enforcement	52	32	6	7	4	0	0	84	10	48
2019	Communications or public affairs	45	31	9	9	4	2	0	78	13	47
2019	Access to information and privacy	64	24	6	3	0	3	0	91	3	33
2019	Science and technology	38	32	9	8	13	0	0	71	21	25
2019	Legal services	57	25	10	6	3	0	0	82	9	66
2019	Administration and operations	46	36	10	5	3	1	0	82	7	160
2019	Human resources	67	22	5	2	4	0	0	89	6	54
2019	Financial management	63	27	8	0	0	2	0	92	0	51
2019	Information management	59	22	8	0	8	3	0	84	8	27
2019	Information technology	56	39	2	0	4	0	0	95	4	50
2019	Policy	58	30	8	5	0	0	0	88	5	62
2019	Project management	52	36	3	6	4	0	0	88	10	33
2019	Other services to the public	56	22	8	10	0	0	4	81	10	22
2019	None of the above	44	20	14	9	9	4	0	67	19	56
2018	Client contact centre	57	26	8	0	7	3	0	85	7	28
2018	Federal regulators	37	41	13	8	0	0	0	78	8	60
2018	Compliance, inspection and enforcement	41	39	6	7	5	2	0	81	12	48
2018	Communications or public affairs	62	27	6	2	3	1	0	90	4	66
2018	Access to information and privacy	50	29	16	3	0	0	3	81	3	38
2018	Science and technology	46	41	9	4	0	0	0	88	4	23
2018	Legal services	50	29	8	9	2	2	0	80	11	50
2018	Administration and operations	56	29	5	6	3	1	0	86	9	165
2018	Human resources	55	38	2	2	0	2	0	95	2	41
2018	Financial management	61	34	5	0	0	0	0	95	0	61
2018	Information management	53	32	10	5	0	0	0	85	5	21
2018	Information technology	44	38	2	8	3	5	0	87	11	44
2018	Policy	50	29	8	6	6	0	0	79	13	72
2018	Project management	40	35	12	10	0	3	0	78	10	35
2018	Other services to the public	65	31	0	5	0	0	0	95	5	29
2018	None of the above	45	31	13	6	5	0	0	75	12	54

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	45	39	15	0	0	0	0	85	0	25
2022	Federal regulators	32	25	28	8	2	4	0	60	11	35
2022	Compliance, inspection and enforcement	31	32	21	4	7	5	0	66	12	60
2022	Communications or public affairs	38	34	7	6	2	10	3	83	9	65
2022	Access to information and privacy	39	40	16	2	3	0	0	79	5	40
2022	Science and technology	49	29	0	9	10	3	0	81	19	20
2022	Legal services	35	35	8	7	5	9	0	78	14	70
2022	Administration and operations	49	28	11	4	2	6	0	82	7	170
2022	Human resources	42	44	2	3	5	3	2	90	8	60
2022	Financial management	42	41	7	5	3	2	1	85	8	65
2022	Procurement	65	15	11	0	0	10	0	88	0	10
2022	Information management	30	41	10	0	0	19	0	87	0	20
2022	Information technology	39	43	12	1	2	3	0	85	3	55
2022	Policy	46	31	8	3	4	8	0	83	7	85
2022	Project management	43	31	14	4	2	6	0	79	6	105
2022	Other services to the public	37	36	11	8	0	8	0	79	9	45
2022	None of the above	43	30	4	10	1	11	0	82	13	60
2020	Client contact centre	45	41	10	0	0	5	0	90	0	21
2020	Federal regulators	38	31	18	3	11	0	0	69	14	40
2020	Compliance, inspection and enforcement	54	26	8	8	0	4	0	84	8	58
2020	Communications or public affairs	43	34	13	6	2	2	0	79	8	55
2020	Access to information and privacy	40	38	7	2	5	7	0	85	8	42
2020	Science and technology	34	38	15	8	4	0	0	72	12	26
2020	Legal services	40	36	12	3	2	5	0	81	6	85
2020	Administration and operations	53	24	13	5	1	4	2	81	5	173
2020	Human resources	59	21	18	2	0	0	0	80	2	48
2020	Financial management	56	28	12	2	0	2	0	86	2	60
2020	Information management	51	29	12	8	0	0	0	80	8	31
2020	Information technology	58	30	4	2	4	0	2	90	6	52
2020	Policy	40	25	13	8	3	11	0	73	13	62
2020	Project management	47	31	11	2	3	4	2	83	5	43
2020	Other services to the public	55	18	24	0	4	0	0	73	4	30
2020	None of the above	52	25	7	6	4	7	0	83	10	62
2019	Client contact centre	63	33	4	0	0	0	0	96	0	23
2019	Federal regulators	56	28	8	4	2	2	0	86	6	57
2019	Compliance, inspection and enforcement	56	28	10	4	0	2	0	85	4	48
2019	Communications or public affairs	49	24	14	5	4	4	0	76	9	47
2019	Access to information and privacy	61	30	6	0	3	0	0	91	3	33
2019	Science and technology	42	34	8	12	4	0	0	76	16	26
2019	Legal services	54	19	17	5	1	4	0	76	6	66
2019	Administration and operations	51	34	11	2	1	1	0	86	3	161
2019	Human resources	69	22	6	0	2	2	0	92	2	54
2019	Financial management	59	24	13	0	0	4	0	87	0	51
2019	Information management	51	31	12	3	0	3	0	84	4	27
2019	Information technology	54	28	13	2	2	0	0	83	4	50
2019	Policy	63	18	9	3	0	6	0	87	3	61
2019	Project management	50	31	9	0	4	6	0	86	4	32
2019	Other services to the public	54	22	10	5	0	9	0	83	5	22
2019	None of the above	46	25	8	5	5	10	0	79	12	56
2018	Client contact centre	39	25	22	0	3	6	5	71	4	27
2018	Federal regulators	40	30	18	2	3	7	0	75	5	60
2018	Compliance, inspection and enforcement	37	38	9	5	8	4	0	78	13	48
2018	Communications or public affairs	55	31	6	1	4	2	0	88	6	65
2018	Access to information and privacy	45	32	16	5	3	0	0	77	8	38
2018	Science and technology	39	24	26	5	5	0	0	63	11	23
2018	Legal services	45	37	8	6	2	2	0	84	8	50
2018	Administration and operations	54	31	10	2	2	1	0	85	5	163
2018	Human resources	60	19	14	5	0	2	0	81	5	41
2018	Financial management	58	31	7	2	2	2	0	90	3	61
2018	Information management	47	28	21	5	0	0	0	74	5	21
2018	Information technology	50	26	9	12	0	3	0	78	12	44
2018	Policy	45	38	6	9	1	0	0	84	10	72
2018	Project management	50	31	11	5	0	3	0	84	5	35
2018	Other services to the public	59	26	7	0	0	8	0	93	0	29
2018	None of the above	35	35	17	4	7	2	0	71	11	54

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	35	19	41	0	0	6	0	57	0	25
2022	Federal regulators	28	10	16	19	2	22	3	50	29	35
2022	Compliance, inspection and enforcement	32	12	24	11	9	13	0	51	22	60
2022	Communications or public affairs	25	21	14	6	11	19	3	59	22	65
2022	Access to information and privacy	41	27	21	1	5	5	0	71	7	40
2022	Science and technology	28	25	21	3	14	9	0	58	19	20
2022	Legal services	29	22	21	8	3	18	0	62	13	70
2022	Administration and operations	37	13	20	5	5	17	1	62	12	170
2022	Human resources	31	19	18	12	0	15	5	63	14	60
2022	Financial management	43	19	17	4	5	11	1	70	11	65
2022	Procurement	38	16	20	0	11	15	0	63	13	10
2022	Information management	20	29	21	2	0	28	0	68	3	20
2022	Information technology	32	30	10	12	2	14	0	73	16	55
2022	Policy	25	22	14	10	7	21	0	59	22	85
2022	Project management	27	18	21	13	3	15	3	55	20	105
2022	Other services to the public	21	28	23	7	4	15	2	59	13	45
2022	None of the above	30	13	23	13	4	13	4	51	21	60
2020	Client contact centre	35	23	19	4	4	15	0	67	10	21
2020	Federal regulators	29	16	21	7	14	11	2	52	24	40
2020	Compliance, inspection and enforcement	47	28	10	6	2	8	0	81	8	58
2020	Communications or public affairs	21	37	20	9	4	8	0	64	14	55
2020	Access to information and privacy	37	25	14	8	5	12	0	71	14	43
2020	Science and technology	28	41	12	4	8	6	0	74	13	26
2020	Legal services	38	27	20	3	3	7	1	71	7	85
2020	Administration and operations	39	24	22	8	0	5	3	68	8	174
2020	Human resources	38	27	20	9	0	6	0	69	9	48
2020	Financial management	44	34	15	3	0	4	0	81	3	60
2020	Information management	36	27	18	7	3	9	0	69	10	31
2020	Information technology	47	22	15	2	4	6	4	77	7	52
2020	Policy	25	24	16	8	15	12	0	55	26	61
2020	Project management	27	30	16	7	5	10	5	67	14	42
2020	Other services to the public	38	22	33	0	0	4	3	64	0	30
2020	None of the above	40	30	11	10	1	8	0	76	12	62

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	53	28	13	3	0	3	0	84	3	25
2022	Federal regulators	28	32	3	6	8	14	10	79	18	35
2022	Compliance, inspection and enforcement	48	24	8	4	9	3	4	78	14	60
2022	Communications or public affairs	52	19	9	7	2	5	7	80	10	65
2022	Access to information and privacy	48	31	8	0	5	8	0	86	5	40
2022	Science and technology	49	32	0	3	10	5	0	86	14	20
2022	Legal services	45	32	5	6	7	6	0	81	14	70
2022	Administration and operations	57	25	2	4	6	5	2	88	10	170
2022	Human resources	51	33	7	3	0	3	3	89	3	60
2022	Financial management	59	23	6	4	3	3	1	86	7	65
2022	Procurement	89	0	11	0	0	0	0	89	0	10
2022	Information management	38	42	9	12	0	0	0	80	12	20
2022	Information technology	58	29	6	3	0	3	0	90	3	55
2022	Policy	48	26	5	7	7	6	2	80	15	85
2022	Project management	52	27	5	5	6	3	2	84	11	105
2022	Other services to the public	43	37	8	4	2	4	2	85	7	45
2022	None of the above	42	29	7	6	3	9	4	81	10	60
2020	Client contact centre	63	18	4	4	6	5	0	85	11	21
2020	Federal regulators	35	22	11	8	11	8	5	66	22	40
2020	Compliance, inspection and enforcement	55	27	13	0	2	2	2	85	2	58
2020	Communications or public affairs	55	29	4	2	4	2	3	89	7	54
2020	Access to information and privacy	49	30	5	2	7	2	5	84	10	43
2020	Science and technology	33	43	8	12	0	3	0	79	13	26
2020	Legal services	48	28	10	3	4	4	3	82	7	85
2020	Administration and operations	60	23	7	3	4	2	2	86	7	173
2020	Human resources	68	28	0	4	0	0	0	96	4	48
2020	Financial management	61	22	7	2	2	5	2	89	4	60
2020	Information management	46	22	15	7	3	3	3	73	11	31
2020	Information technology	58	30	4	0	4	2	2	91	5	51
2020	Policy	34	29	11	8	7	9	1	71	16	62
2020	Project management	38	37	5	16	0	3	2	78	17	43
2020	Other services to the public	57	25	10	4	4	0	0	82	8	30
2020	None of the above	59	24	5	3	1	3	5	90	5	62

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	4	9	4	9	39	0	35	73	20	25
2022	Federal regulators	13	5	5	6	49	9	11	70	24	35
2022	Compliance, inspection and enforcement	4	6	10	4	58	0	18	76	13	55
2022	Communications or public affairs	0	4	12	4	41	9	31	74	7	60
2022	Access to information and privacy	3	0	8	2	54	4	29	84	4	40
2022	Science and technology	8	16	9	8	41	8	9	60	29	20
2022	Legal services	1	5	18	3	53	7	12	70	8	70
2022	Administration and operations	2	3	11	3	45	6	30	75	8	170
2022	Human resources	3	3	8	9	41	4	33	78	10	60
2022	Financial management	6	4	9	1	51	5	23	73	14	65
2022	Procurement	9	15	11	0	46	0	20	58	29	10
2022	Information management	0	0	16	0	32	14	38	67	0	20
2022	Information technology	6	2	10	6	52	5	19	76	11	55
2022	Policy	7	1	12	8	47	7	18	74	11	85
2022	Project management	5	6	14	5	46	3	21	67	15	105
2022	Other services to the public	2	7	2	7	41	11	30	82	15	45
2022	None of the above	5	7	10	7	48	4	18	71	16	60

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	20	27	21	0	0	28	4	69	0	25
2022	Federal regulators	11	14	8	8	9	50	0	50	34	35
2022	Compliance, inspection and enforcement	11	12	19	8	5	41	4	41	24	60
2022	Communications or public affairs	14	14	19	3	6	36	9	50	16	65
2022	Access to information and privacy	30	35	5	2	5	23	0	84	10	40
2022	Science and technology	14	14	20	0	15	30	7	44	24	20
2022	Legal services	11	15	21	4	11	38	0	42	25	70
2022	Administration and operations	10	17	18	3	3	44	5	54	11	170
2022	Human resources	14	23	15	3	3	32	9	63	11	60
2022	Financial management	14	24	20	4	3	31	4	59	10	65
2022	Procurement	21	8	22	0	0	50	0	57	0	10
2022	Information management	8	10	36	0	6	34	6	30	10	20
2022	Information technology	8	14	26	3	0	39	11	43	6	55
2022	Policy	13	12	21	6	3	43	2	45	17	85
2022	Project management	5	15	32	3	1	37	7	35	7	105
2022	Other services to the public	7	21	24	3	0	43	2	51	6	45
2022	None of the above	8	9	25	4	7	42	5	32	20	60

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	53	43	4	0	0	0	0	96	0	25
2022	Federal regulators	53	11	11	13	9	0	3	66	22	35
2022	Compliance, inspection and enforcement	57	30	1	4	7	0	0	88	11	60
2022	Communications or public affairs	56	31	9	1	1	0	1	88	3	65
2022	Access to information and privacy	80	12	3	3	3	0	0	92	5	40
2022	Science and technology	50	32	8	5	5	0	0	82	10	20
2022	Legal services	64	20	6	6	4	0	0	84	10	70
2022	Administration and operations	69	21	3	4	3	0	0	90	7	170
2022	Human resources	63	34	1	0	0	0	2	99	0	60
2022	Financial management	68	19	7	5	1	0	0	87	7	65
2022	Procurement	63	26	11	0	0	0	0	89	0	10
2022	Information management	57	37	3	3	0	0	0	94	3	20
2022	Information technology	53	39	3	4	0	0	0	92	4	55
2022	Policy	63	23	6	8	1	0	0	86	9	85
2022	Project management	62	25	8	3	3	0	0	87	5	105
2022	Other services to the public	64	23	9	2	2	0	0	87	4	45
2022	None of the above	56	31	9	1	2	0	0	87	3	60
2020	Client contact centre	81	13	6	0	0	0	0	94	0	21
2020	Federal regulators	35	32	13	11	8	0	0	68	19	40
2020	Compliance, inspection and enforcement	66	23	5	2	4	0	0	89	5	57
2020	Communications or public affairs	70	24	2	2	2	0	0	95	4	55
2020	Access to information and privacy	67	24	2	0	7	0	0	91	7	43
2020	Science and technology	63	29	4	0	4	0	0	92	4	26
2020	Legal services	74	17	6	3	0	0	0	91	3	85
2020	Administration and operations	73	18	5	4	1	0	0	91	5	172
2020	Human resources	73	20	6	2	0	0	0	92	2	48
2020	Financial management	80	14	7	0	0	0	0	93	0	60
2020	Information management	68	23	9	0	0	0	0	91	0	31
2020	Information technology	79	11	3	5	2	0	0	90	7	52
2020	Policy	44	41	3	5	5	2	0	87	10	62
2020	Project management	61	23	14	2	0	0	0	84	2	43
2020	Other services to the public	79	10	8	0	4	0	0	89	4	30
2020	None of the above	65	23	7	1	2	0	2	90	3	62
2019	Client contact centre	80	15	4	0	0	0	0	96	0	23
2019	Federal regulators	58	29	6	2	2	2	1	90	4	57
2019	Compliance, inspection and enforcement	60	25	4	7	4	0	0	85	11	48
2019	Communications or public affairs	58	34	4	0	2	2	0	94	2	47
2019	Access to information and privacy	76	18	6	0	0	0	0	94	0	33
2019	Science and technology	57	23	0	8	12	0	0	80	20	26
2019	Legal services	73	18	4	3	3	0	0	91	5	66
2019	Administration and operations	65	27	4	1	3	0	0	92	4	162
2019	Human resources	77	17	2	2	2	0	0	95	4	54
2019	Financial management	74	22	4	0	0	0	0	96	0	50
2019	Information management	59	26	11	3	0	0	0	86	3	27
2019	Information technology	59	36	0	0	5	0	0	95	5	50
2019	Policy	71	18	6	4	0	0	0	89	4	62
2019	Project management	63	30	3	0	4	0	0	93	4	33
2019	Other services to the public	72	14	10	4	0	0	0	86	4	22
2019	None of the above	51	20	10	9	8	0	2	72	17	56
2018	Client contact centre	69	18	4	0	9	0	0	87	9	27
2018	Federal regulators	43	36	16	3	2	0	0	79	5	61
2018	Compliance, inspection and enforcement	52	29	10	6	3	0	0	82	8	47
2018	Communications or public affairs	68	29	1	0	1	0	0	97	1	66
2018	Access to information and privacy	74	21	5	0	0	0	0	95	0	38
2018	Science and technology	63	23	11	0	4	0	0	86	4	23
2018	Legal services	61	25	2	6	5	0	0	86	12	50
2018	Administration and operations	66	24	4	4	2	0	0	90	6	163
2018	Human resources	72	21	4	2	0	0	0	93	2	41
2018	Financial management	65	27	5	3	0	0	0	92	3	61
2018	Information management	58	37	4	0	0	0	0	96	0	21
2018	Information technology	58	32	2	5	3	0	0	90	8	44
2018	Policy	46	33	11	6	4	0	0	79	10	72
2018	Project management	50	43	2	0	5	0	0	93	5	35
2018	Other services to the public	72	14	3	8	3	0	0	86	11	29
2018	None of the above	49	31	11	7	2	0	0	80	9	54

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	43	35	22	0	0	0	0	78	0	25
2022	Federal regulators	47	8	12	10	23	0	0	55	33	35
2022	Compliance, inspection and enforcement	44	33	5	3	14	1	0	77	17	60
2022	Communications or public affairs	49	20	9	13	7	1	0	70	21	65
2022	Access to information and privacy	75	14	5	3	3	0	0	90	5	40
2022	Science and technology	43	26	0	18	13	0	0	68	32	20
2022	Legal services	55	22	13	5	4	0	0	77	9	70
2022	Administration and operations	62	19	8	6	6	0	0	81	12	170
2022	Human resources	48	18	18	6	8	0	2	67	14	60
2022	Financial management	43	28	16	7	6	0	0	71	13	65
2022	Procurement	54	35	11	0	0	0	0	89	0	10
2022	Information management	32	21	29	15	3	0	0	53	18	20
2022	Information technology	49	39	7	1	2	2	0	90	3	55
2022	Policy	48	23	11	7	11	0	0	71	18	85
2022	Project management	47	27	10	11	5	0	0	74	16	105
2022	Other services to the public	59	21	9	4	6	0	0	81	11	45
2022	None of the above	50	22	10	13	5	0	0	73	18	60
2020	Client contact centre	63	22	10	0	0	5	0	90	0	21
2020	Federal regulators	26	33	14	14	13	0	0	60	27	40
2020	Compliance, inspection and enforcement	49	30	13	7	2	0	0	79	9	58
2020	Communications or public affairs	56	28	11	6	0	0	0	84	6	55
2020	Access to information and privacy	62	24	2	5	7	0	0	86	12	43
2020	Science and technology	45	17	30	4	4	0	0	62	8	25
2020	Legal services	57	25	13	5	0	0	0	82	5	85
2020	Administration and operations	58	25	9	3	5	0	0	83	9	173
2020	Human resources	68	13	11	4	4	0	0	81	8	48
2020	Financial management	60	31	7	2	0	0	0	91	2	60
2020	Information management	54	13	29	4	0	0	0	67	4	30
2020	Information technology	65	25	2	6	2	0	0	90	8	52
2020	Policy	43	23	17	3	13	0	0	66	17	62
2020	Project management	44	37	7	12	0	0	0	81	12	43
2020	Other services to the public	72	17	3	4	4	0	0	89	8	30
2020	None of the above	59	23	6	12	0	0	0	82	12	62
2019	Client contact centre	54	34	8	4	0	0	0	88	4	23
2019	Federal regulators	50	31	10	4	6	0	0	81	10	58
2019	Compliance, inspection and enforcement	50	30	10	4	6	0	0	80	11	48
2019	Communications or public affairs	44	50	0	2	4	0	0	94	6	47
2019	Access to information and privacy	76	12	9	0	0	3	0	91	0	33
2019	Science and technology	30	38	11	0	20	0	0	69	20	26
2019	Legal services	62	16	10	9	3	0	0	78	12	66
2019	Administration and operations	56	26	8	5	5	0	0	82	10	162
2019	Human resources	77	16	3	2	2	0	0	93	4	54
2019	Financial management	74	14	10	0	2	0	0	88	2	51
2019	Information management	46	36	11	4	4	0	0	82	7	26
2019	Information technology	51	39	5	2	4	0	0	90	5	50
2019	Policy	60	25	6	3	2	4	0	89	5	62
2019	Project management	51	24	12	9	4	0	0	75	13	33
2019	Other services to the public	63	23	5	5	4	0	0	86	9	22
2019	None of the above	52	16	7	15	10	0	0	69	24	55
2018	Client contact centre	62	15	14	0	9	0	0	77	9	28
2018	Federal regulators	36	30	21	10	3	0	0	66	13	61
2018	Compliance, inspection and enforcement	47	24	12	11	8	0	0	70	18	48
2018	Communications or public affairs	53	27	9	8	2	0	0	80	11	66
2018	Access to information and privacy	53	29	13	6	0	0	0	81	6	38
2018	Science and technology	61	20	5	5	9	0	0	80	14	23
2018	Legal services	47	21	17	10	5	0	0	68	15	50
2018	Administration and operations	50	30	10	6	3	0	0	80	10	165
2018	Human resources	54	34	10	2	0	0	0	87	2	41
2018	Financial management	52	32	12	5	0	0	0	84	5	61
2018	Information management	49	36	14	0	0	0	0	86	0	21
2018	Information technology	52	32	9	7	0	0	0	84	7	44
2018	Policy	38	23	9	12	17	0	0	62	29	72
2018	Project management	35	38	13	5	9	0	0	73	14	35
2018	Other services to the public	58	17	19	3	3	0	0	75	6	29
2018	None of the above	41	23	15	9	11	0	0	65	20	54

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	42	27	28	3	0	0	0	69	3	25
2022	Federal regulators	39	28	3	7	22	0	0	67	30	35
2022	Compliance, inspection and enforcement	37	37	7	10	7	1	0	75	18	60
2022	Communications or public affairs	47	26	9	11	5	1	0	75	16	65
2022	Access to information and privacy	63	29	0	3	5	0	0	92	8	40
2022	Science and technology	43	23	8	13	13	0	0	66	26	20
2022	Legal services	53	21	15	7	4	0	0	75	11	70
2022	Administration and operations	58	26	5	6	6	0	0	84	12	170
2022	Human resources	45	28	12	9	5	0	2	74	14	60
2022	Financial management	47	31	9	10	3	0	0	78	13	65
2022	Procurement	54	35	11	0	0	0	0	89	0	10
2022	Information management	37	28	29	0	6	0	0	65	6	20
2022	Information technology	46	37	11	4	2	0	0	84	6	55
2022	Policy	41	33	10	7	10	0	0	74	17	85
2022	Project management	47	22	17	11	4	0	0	69	14	105
2022	Other services to the public	50	30	9	2	8	0	0	81	10	45
2022	None of the above	52	19	15	9	5	0	0	71	13	60
2020	Client contact centre	58	27	10	0	0	5	0	90	0	21
2020	Federal regulators	32	33	8	16	11	0	0	65	27	40
2020	Compliance, inspection and enforcement	50	30	14	5	2	0	0	80	6	58
2020	Communications or public affairs	56	30	9	5	0	0	0	86	5	55
2020	Access to information and privacy	65	24	0	5	7	0	0	88	12	43
2020	Science and technology	35	32	17	4	12	0	0	67	16	26
2020	Legal services	54	29	10	6	1	0	0	83	7	84
2020	Administration and operations	58	26	8	3	5	0	0	84	8	171
2020	Human resources	62	21	9	4	4	0	0	83	8	48
2020	Financial management	62	29	7	0	2	0	0	91	2	59
2020	Information management	50	23	20	3	4	0	0	73	7	29
2020	Information technology	57	30	6	2	5	0	0	87	7	52
2020	Policy	39	28	13	5	13	2	0	68	19	62
2020	Project management	42	35	11	12	0	0	0	77	12	43
2020	Other services to the public	72	16	8	0	4	0	0	89	4	30
2020	None of the above	60	20	5	13	2	0	0	80	15	62
2019	Client contact centre	54	21	17	8	0	0	0	75	8	23
2019	Federal regulators	46	31	10	7	6	0	0	77	13	57
2019	Compliance, inspection and enforcement	49	33	8	6	4	0	0	82	10	48
2019	Communications or public affairs	46	39	2	9	4	0	0	85	13	47
2019	Access to information and privacy	70	18	6	3	0	3	0	91	3	33
2019	Science and technology	37	31	8	8	16	0	0	68	24	26
2019	Legal services	57	24	11	6	3	0	0	80	9	63
2019	Administration and operations	52	30	8	5	4	0	0	82	9	161
2019	Human resources	74	21	0	4	2	0	0	94	6	54
2019	Financial management	73	21	6	0	0	0	0	94	0	51
2019	Information management	55	24	14	3	3	0	0	79	7	27
2019	Information technology	50	37	7	0	6	0	0	88	6	49
2019	Policy	51	38	8	3	0	0	0	89	3	62
2019	Project management	51	30	12	3	4	0	0	81	7	33
2019	Other services to the public	68	18	5	5	4	0	0	86	9	22
2019	None of the above	48	22	4	17	9	0	0	70	26	55
2018	Client contact centre	59	18	14	0	9	0	0	77	9	28
2018	Federal regulators	34	36	15	12	3	0	0	70	15	59
2018	Compliance, inspection and enforcement	47	27	10	11	6	0	0	73	17	46
2018	Communications or public affairs	53	31	8	4	4	0	0	84	8	65
2018	Access to information and privacy	53	29	13	6	0	0	0	81	6	38
2018	Science and technology	45	40	0	5	9	0	0	86	14	23
2018	Legal services	51	20	15	8	5	0	0	71	14	50
2018	Administration and operations	53	27	13	5	3	0	0	80	8	163
2018	Human resources	55	33	10	2	0	0	0	88	2	41
2018	Financial management	52	32	9	6	0	0	0	84	6	61
2018	Information management	54	23	23	0	0	0	0	77	0	21
2018	Information technology	45	41	8	6	0	0	0	86	6	44
2018	Policy	43	18	9	17	13	0	0	61	30	71
2018	Project management	30	48	10	5	7	0	0	78	12	35
2018	Other services to the public	61	25	8	0	3	4	0	89	3	29
2018	None of the above	39	28	8	9	14	2	0	68	23	53

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	43	30	12	6	0	9	0	80	7	25
2022	Federal regulators	39	10	16	8	22	0	5	51	31	35
2022	Compliance, inspection and enforcement	45	30	12	3	7	3	0	77	10	60
2022	Communications or public affairs	46	23	10	10	7	4	0	71	18	65
2022	Access to information and privacy	64	18	3	7	5	3	0	85	13	40
2022	Science and technology	47	14	9	15	14	0	0	62	29	20
2022	Legal services	49	21	11	10	5	5	0	73	16	70
2022	Administration and operations	51	22	10	8	6	2	0	75	14	170
2022	Human resources	38	29	5	6	9	9	3	76	17	60
2022	Financial management	38	15	11	7	12	9	8	64	22	65
2022	Procurement	46	19	15	11	0	10	0	72	12	10
2022	Information management	38	20	31	2	6	2	0	60	8	20
2022	Information technology	50	28	10	2	6	4	1	82	8	55
2022	Policy	36	28	16	12	7	2	0	65	19	85
2022	Project management	37	28	14	10	7	3	2	68	18	105
2022	Other services to the public	48	28	4	5	11	4	0	79	17	45
2022	None of the above	41	24	19	10	4	1	1	67	14	60
2020	Client contact centre	54	18	9	11	4	0	4	75	16	21
2020	Federal regulators	34	16	20	11	13	7	0	53	25	40
2020	Compliance, inspection and enforcement	39	41	5	9	3	2	2	83	12	58
2020	Communications or public affairs	46	28	9	13	2	2	0	76	15	55
2020	Access to information and privacy	56	25	7	7	2	2	0	84	9	43
2020	Science and technology	22	27	28	16	4	3	0	50	21	26
2020	Legal services	47	25	15	9	1	2	1	74	11	85
2020	Administration and operations	51	21	13	7	7	1	1	74	14	173
2020	Human resources	57	19	11	6	6	0	2	77	12	48
2020	Financial management	63	23	8	2	4	0	0	86	6	59
2020	Information management	32	14	41	13	0	0	0	46	13	31
2020	Information technology	57	35	2	2	2	3	0	94	4	52
2020	Policy	44	14	17	11	12	3	0	59	23	62
2020	Project management	32	19	28	11	7	2	0	52	19	43
2020	Other services to the public	65	10	14	8	0	3	0	78	8	30
2020	None of the above	48	20	11	12	2	1	6	74	14	62
2019	Client contact centre	49	13	12	13	9	4	0	65	22	23
2019	Federal regulators	40	30	11	13	4	0	2	72	18	58
2019	Compliance, inspection and enforcement	42	28	12	5	7	6	0	74	13	48
2019	Communications or public affairs	40	24	17	13	4	2	0	65	18	47
2019	Access to information and privacy	67	15	6	6	3	3	0	84	9	33
2019	Science and technology	26	16	19	12	20	4	4	45	34	26
2019	Legal services	45	24	11	11	4	3	1	72	16	66
2019	Administration and operations	46	19	14	10	8	2	0	66	19	162
2019	Human resources	65	24	4	5	2	0	0	89	7	54
2019	Financial management	67	20	6	2	2	2	2	90	4	50
2019	Information management	44	17	33	3	3	0	0	60	7	27
2019	Information technology	52	32	10	2	4	0	0	84	6	50
2019	Policy	49	22	16	10	2	2	0	72	12	62
2019	Project management	45	21	9	15	10	0	0	66	25	33
2019	Other services to the public	53	24	14	5	4	0	0	77	9	22
2019	None of the above	39	15	10	15	17	0	6	56	33	56
2018	Client contact centre	48	19	20	0	12	0	0	68	12	28
2018	Federal regulators	33	34	13	13	6	0	0	67	20	61
2018	Compliance, inspection and enforcement	42	17	18	11	12	0	0	60	23	48
2018	Communications or public affairs	47	16	19	15	2	0	0	63	18	66
2018	Access to information and privacy	45	10	21	13	8	3	0	57	22	38
2018	Science and technology	32	20	28	0	9	11	0	58	10	23
2018	Legal services	36	26	14	12	7	4	2	65	20	50
2018	Administration and operations	44	27	13	8	8	1	1	71	16	164
2018	Human resources	33	33	20	9	5	0	0	66	14	41
2018	Financial management	49	23	11	10	6	0	0	72	17	61
2018	Information management	38	25	18	18	0	0	0	64	18	21
2018	Information technology	51	25	13	5	3	2	0	78	8	44
2018	Policy	37	16	15	7	22	1	2	55	29	71
2018	Project management	32	34	13	11	5	5	0	69	17	35
2018	Other services to the public	48	24	0	11	11	7	0	76	24	29
2018	None of the above	41	12	18	9	16	2	2	55	26	54

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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2022	Client contact centre	34	46	19	25
2022	Federal regulators	32	47	21	35
2022	Compliance, inspection and enforcement	26	44	31	60
2022	Communications or public affairs	40	30	30	65
2022	Access to information and privacy	35	47	18	40
2022	Science and technology	30	30	40	20
2022	Legal services	25	45	31	70
2022	Administration and operations	40	34	26	170
2022	Human resources	46	31	24	60
2022	Financial management	40	31	29	65
2022	Procurement	58	9	34	10
2022	Information management	36	30	34	20
2022	Information technology	39	21	39	55
2022	Policy	46	27	27	85
2022	Project management	31	28	41	105
2022	Other services to the public	37	32	31	45
2022	None of the above	38	35	26	60
2020	Client contact centre	42	34	24	21
2020	Federal regulators	29	30	40	40
2020	Compliance, inspection and enforcement	23	46	31	58
2020	Communications or public affairs	20	42	38	55
2020	Access to information and privacy	16	40	44	43
2020	Science and technology	26	22	52	26
2020	Legal services	16	46	38	85
2020	Administration and operations	31	37	32	174
2020	Human resources	31	44	25	48
2020	Financial management	17	46	37	60
2020	Information management	29	26	45	31
2020	Information technology	21	46	33	52
2020	Policy	39	36	25	62
2020	Project management	20	30	49	43
2020	Other services to the public	24	51	25	30
2020	None of the above	18	41	41	62
2019	Client contact centre	38	38	24	23
2019	Federal regulators	29	42	28	58
2019	Compliance, inspection and enforcement	32	35	33	48
2019	Communications or public affairs	25	32	43	47
2019	Access to information and privacy	21	43	36	33
2019	Science and technology	22	31	46	26
2019	Legal services	26	43	31	66
2019	Administration and operations	26	32	41	162
2019	Human resources	28	53	19	54
2019	Financial management	11	50	39	51
2019	Information management	26	37	37	27
2019	Information technology	14	42	45	50
2019	Policy	25	41	33	62
2019	Project management	27	37	36	33
2019	Other services to the public	13	52	34	22
2019	None of the above	37	31	32	56
2018	Client contact centre	29	37	34	28
2018	Federal regulators	21	38	41	61
2018	Compliance, inspection and enforcement	41	25	34	48
2018	Communications or public affairs	29	36	35	66
2018	Access to information and privacy	31	32	37	39
2018	Science and technology	12	27	61	23
2018	Legal services	18	37	46	50
2018	Administration and operations	28	38	34	164
2018	Human resources	30	35	35	42
2018	Financial management	20	43	38	61
2018	Information management	14	33	53	21
2018	Information technology	17	48	35	44
2018	Policy	46	20	34	72
2018	Project management	29	33	39	35
2018	Other services to the public	19	41	40	29
2018	None of the above	36	33	31	54

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2022	Federal regulators	28	0	23	34	0	14	10
2022	Compliance, inspection and enforcement	14	0	48	5	6	27	15
2022	Communications or public affairs	13	11	33	15	20	9	25
2022	Access to information and privacy	0	32	52	0	9	8	15
2022	Legal services	18	23	32	11	8	9	20
2022	Administration and operations	10	28	47	4	3	7	70
2022	Human resources	6	10	61	7	12	3	25
2022	Financial management	22	21	36	0	3	17	25
2022	Information technology	27	17	32	4	0	20	25
2022	Policy	9	18	52	11	4	6	40
2022	Project management	3	30	37	15	15	0	30
2022	Other services to the public	24	16	24	11	21	4	15
2022	None of the above	20	22	44	3	11	0	25
2020	Federal regulators	49	0	16	16	0	18	12
2020	Compliance, inspection and enforcement	15	14	64	0	7	0	14
2020	Communications or public affairs	0	0	71	0	21	9	11
2020	Legal services	8	7	72	0	7	7	14
2020	Administration and operations	11	23	52	2	6	6	55
2020	Human resources	12	14	53	8	14	0	15
2020	Financial management	21	9	70	0	0	0	10
2020	Information technology	39	11	42	0	8	0	11
2020	Policy	0	12	79	0	8	0	24
2020	None of the above	31	8	45	0	16	0	11
2019	Federal regulators	17	19	34	12	13	5	17
2019	Compliance, inspection and enforcement	12	19	50	0	13	6	16
2019	Communications or public affairs	0	16	76	0	8	0	12
2019	Legal services	18	0	56	13	12	0	16
2019	Administration and operations	16	14	51	2	9	8	42
2019	Human resources	22	13	33	7	20	6	15
2019	Policy	11	20	63	0	0	6	16
2019	None of the above	19	5	49	5	14	9	21
2018	Federal regulators	0	15	47	8	30	0	13
2018	Compliance, inspection and enforcement	11	5	53	0	26	5	19
2018	Communications or public affairs	9	18	49	18	5	0	21
2018	Access to information and privacy	16	8	75	0	0	0	12
2018	Administration and operations	14	10	52	2	7	15	46
2018	Human resources	18	30	52	0	0	0	13
2018	Financial management	24	0	44	8	7	17	12
2018	Policy	9	9	68	8	3	2	35
2018	Project management	26	8	30	17	8	11	10
2018	None of the above	0	11	64	5	11	10	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	0	100	25
2022	Federal regulators	27	73	35
2022	Compliance, inspection and enforcement	19	81	60
2022	Communications or public affairs	7	93	65
2022	Legal services	10	90	70
2022	Administration and operations	10	90	170
2022	Financial management	11	89	65
2022	Procurement	0	100	10
2022	Information management	0	100	20
2022	Policy	8	92	85
2022	Project management	7	93	105
2020	Client contact centre	0	100	21
2020	Federal regulators	22	78	40
2020	Compliance, inspection and enforcement	10	90	58
2020	Administration and operations	6	94	174
2020	Policy	13	87	62
2020	Project management	14	86	43
2020	None of the above	12	88	62
2019	Federal regulators	16	84	58
2019	Administration and operations	11	89	162
2019	Information technology	11	89	50
2019	Project management	22	78	33
2019	None of the above	17	83	55
2018	Federal regulators	15	85	60
2018	Compliance, inspection and enforcement	12	88	48
2018	Communications or public affairs	13	87	66
2018	Access to information and privacy	21	79	38
2018	Science and technology	25	75	23
2018	Legal services	10	90	50
2018	Administration and operations	11	89	164
2018	Human resources	11	89	42
2018	Financial management	9	91	61
2018	Policy	29	71	72
2018	None of the above	14	86	54

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	17	83	10
2022	Compliance, inspection and enforcement	32	68	10
2022	Administration and operations	29	71	15
2019	Administration and operations	40	60	17
2019	None of the above	50	50	10
2018	Administration and operations	58	42	20
2018	Policy	54	46	21

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	58	42	10
2022	Compliance, inspection and enforcement	70	30	10
2022	Administration and operations	74	26	15
2019	Administration and operations	61	39	17
2018	Administration and operations	56	44	20
2018	Policy	66	34	21

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	21	79	10
2022	Compliance, inspection and enforcement	19	81	10
2022	Administration and operations	7	93	15
2020	Administration and operations	0	100	10

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	0	100	10
2022	Compliance, inspection and enforcement	12	88	10
2022	Administration and operations	0	100	15
2020	Administration and operations	0	100	10
2019	Administration and operations	0	100	17
2019	None of the above	0	100	10
2018	Policy	0	100	21

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	0	100	10
2022	Compliance, inspection and enforcement	0	100	10
2022	Administration and operations	10	90	15
2019	None of the above	0	100	10
2018	Policy	0	100	21

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2022	Federal regulators	100	10
2022	Compliance, inspection and enforcement	100	10
2022	Administration and operations	100	15
2019	Administration and operations	100	17
2019	None of the above	100	10
2018	Administration and operations	100	20
2018	Policy	100	21

Question 58g. From whom did you experience harassment on the job? …Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	12	88	10
2022	Compliance, inspection and enforcement	0	100	10
2022	Administration and operations	7	93	15
2020	Administration and operations	0	100	10
2019	Administration and operations	0	100	17
2019	None of the above	0	100	10
2018	Administration and operations	0	100	20
2018	Policy	0	100	21

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	21	79	10
2022	Compliance, inspection and enforcement	55	45	10
2022	Administration and operations	43	57	15
2019	Administration and operations	42	58	17
2018	Administration and operations	47	53	19
2018	Policy	66	34	21

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	42	58	10
2022	Compliance, inspection and enforcement	45	55	10
2022	Administration and operations	54	46	15
2019	Administration and operations	28	72	17
2018	Administration and operations	42	58	19
2018	Policy	44	56	21

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	73	27	10
2022	Compliance, inspection and enforcement	45	55	10
2022	Administration and operations	41	59	15
2019	Administration and operations	32	68	17
2019	None of the above	51	49	10
2018	Administration and operations	57	43	19
2018	Policy	38	62	21

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	53	47	10
2022	Compliance, inspection and enforcement	52	48	10
2022	Administration and operations	46	54	15
2019	Administration and operations	44	56	17
2018	Administration and operations	34	66	19
2018	Policy	36	64	21

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	32	68	10
2022	Compliance, inspection and enforcement	43	57	10
2022	Administration and operations	29	71	15
2019	Administration and operations	34	66	17
2018	Administration and operations	62	38	19
2018	Policy	38	62	21

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	22	78	10
2022	Compliance, inspection and enforcement	53	47	10
2022	Administration and operations	35	65	15
2019	Administration and operations	64	36	17
2019	None of the above	49	51	10
2018	Administration and operations	63	37	19
2018	Policy	63	37	21

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	40	60	10
2022	Compliance, inspection and enforcement	50	50	10
2022	Administration and operations	32	68	15
2019	Administration and operations	27	73	17
2018	Administration and operations	48	52	19
2018	Policy	63	37	21

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	9	91	10
2022	Compliance, inspection and enforcement	0	100	10
2022	Administration and operations	0	100	15
2020	Administration and operations	0	100	10
2019	None of the above	0	100	10
2018	Administration and operations	0	100	19
2018	Policy	0	100	21

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	8	92	10
2022	Compliance, inspection and enforcement	0	100	10
2022	Administration and operations	6	94	15
2020	Administration and operations	0	100	10
2018	Policy	0	100	21

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	9	91	10
2022	Compliance, inspection and enforcement	14	86	10
2022	Administration and operations	17	83	15
2020	Administration and operations	0	100	10
2019	None of the above	0	100	10
2018	Administration and operations	0	100	19

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	59	41	10
2022	Compliance, inspection and enforcement	59	41	10
2022	Administration and operations	53	47	15
2020	Administration and operations	47	53	10
2019	Administration and operations	37	63	17
2018	Administration and operations	45	55	19
2018	Policy	37	63	21

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	9	91	10
2022	Compliance, inspection and enforcement	26	74	10
2022	Administration and operations	13	87	15
2019	Administration and operations	31	69	17
2018	Administration and operations	23	77	19

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	20	80	10
2022	Compliance, inspection and enforcement	0	100	10
2022	Administration and operations	23	77	15

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	40	60	10
2022	Compliance, inspection and enforcement	78	22	10
2022	Administration and operations	48	52	15
2019	Administration and operations	35	65	17
2019	None of the above	51	49	10
2018	Administration and operations	58	42	20
2018	Policy	70	30	21

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	29	71	10
2022	Compliance, inspection and enforcement	38	62	10
2022	Administration and operations	35	65	15
2018	Administration and operations	27	73	20
2018	Policy	28	72	21

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	21	79	10
2022	Compliance, inspection and enforcement	29	71	10
2022	Administration and operations	34	66	15
2019	None of the above	0	100	10
2018	Policy	20	80	21

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	0	100	10
2022	Compliance, inspection and enforcement	7	93	10
2022	Administration and operations	23	77	15
2019	Administration and operations	0	100	17
2019	None of the above	0	100	10

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	0	100	10
2022	Compliance, inspection and enforcement	12	88	10
2022	Administration and operations	12	88	15
2019	Administration and operations	0	100	17
2019	None of the above	0	100	10

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	20	80	10
2022	Compliance, inspection and enforcement	12	88	10
2022	Administration and operations	6	94	15
2020	Administration and operations	0	100	10
2018	Policy	0	100	21

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	18	82	10
2022	Compliance, inspection and enforcement	7	93	10
2022	Administration and operations	5	95	15
2019	None of the above	0	100	10

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	8	92	10
2022	Compliance, inspection and enforcement	7	93	10
2022	Administration and operations	13	87	15
2019	Administration and operations	0	100	17
2018	Administration and operations	0	100	20

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Federal regulators	31	69	10
2022	Compliance, inspection and enforcement	10	90	10
2022	Administration and operations	14	86	15
2019	Administration and operations	45	55	17
2018	Administration and operations	32	68	20
2018	Policy	26	74	21

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	0	100	10
2022	Administration and operations	18	82	15

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	12	88	10
2022	Administration and operations	12	88	15
2018	Policy	33	67	21

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	0	100	10
2022	Administration and operations	12	88	15

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	14	86	10
2022	Administration and operations	12	88	15
2020	Administration and operations	0	100	10
2018	Administration and operations	0	100	19

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	32	68	10
2022	Administration and operations	24	76	15
2020	Administration and operations	0	100	10

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	0	100	10
2022	Administration and operations	0	100	15
2018	Policy	21	79	21

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	15	85	10
2022	Administration and operations	11	89	15
2020	Administration and operations	0	100	10
2018	Policy	0	100	21

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	8	92	10
2022	Administration and operations	19	81	15

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	6	94	10
2022	Administration and operations	27	73	15

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	27	73	10
2022	Administration and operations	32	68	15
2018	Administration and operations	23	77	19
2018	Policy	36	64	21

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	No (%)	Total responses
2022	Compliance, inspection and enforcement	100	10
2022	Administration and operations	100	15
2020	Administration and operations	100	10

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	38	62	10
2022	Administration and operations	26	74	15
2018	Administration and operations	40	60	19
2018	Policy	48	52	21

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2022	Compliance, inspection and enforcement	100	10
2022	Administration and operations	100	15
2020	Administration and operations	100	10

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	63	37	10
2022	Administration and operations	66	34	15
2018	Administration and operations	61	39	19
2018	Policy	53	47	21

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	0	100	10
2022	Administration and operations	0	100	15

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Compliance, inspection and enforcement	45	55	10
2022	Administration and operations	15	85	15

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Federal regulators	26	9	16	6	25	10	9	43	38	35
2022	Compliance, inspection and enforcement	24	9	6	6	9	36	10	61	28	60
2022	Communications or public affairs	11	15	9	9	0	42	15	60	20	65
2022	Access to information and privacy	21	6	2	0	5	57	8	78	15	40
2022	Science and technology	25	8	7	8	14	34	4	53	35	20
2022	Legal services	18	12	13	10	3	35	9	53	23	70
2022	Administration and operations	17	11	10	2	4	32	24	65	14	170
2022	Human resources	27	23	16	0	1	24	9	74	2	60
2022	Financial management	30	10	12	8	3	20	18	64	17	65
2022	Information technology	14	26	8	3	0	40	10	78	6	55
2022	Policy	17	4	8	2	5	55	9	59	20	85
2022	Project management	19	6	18	6	2	28	20	49	16	100
2022	Other services to the public	26	19	11	4	4	27	9	70	13	45
2022	None of the above	17	13	17	5	0	37	12	58	9	60
2020	Client contact centre	18	15	11	0	0	37	20	76	0	21
2020	Federal regulators	24	19	5	8	22	14	7	56	38	40
2020	Compliance, inspection and enforcement	27	9	16	4	2	33	10	63	9	58
2020	Communications or public affairs	23	17	8	4	2	35	12	75	11	55
2020	Access to information and privacy	35	7	12	0	7	28	11	69	11	43
2020	Science and technology	25	14	21	8	8	19	3	51	22	25
2020	Legal services	26	11	12	2	1	40	7	70	7	85
2020	Administration and operations	25	16	12	3	3	34	7	69	11	174
2020	Human resources	46	15	10	4	0	18	7	82	6	48
2020	Financial management	36	16	8	6	0	20	13	79	8	60
2020	Information management	27	20	12	0	3	25	13	75	5	31
2020	Information technology	34	16	7	9	4	28	2	71	18	52
2020	Policy	19	10	18	5	12	28	8	45	26	62
2020	Project management	25	15	16	5	2	29	8	64	11	43
2020	Other services to the public	38	3	20	0	4	21	14	64	6	30
2020	None of the above	31	18	11	5	5	24	6	71	14	62
2019	Client contact centre	23	8	17	0	4	30	18	59	8	23
2019	Federal regulators	25	17	13	11	6	21	8	59	23	58
2019	Compliance, inspection and enforcement	27	11	13	6	4	29	10	62	17	48
2019	Communications or public affairs	16	22	15	8	4	31	4	58	19	47
2019	Access to information and privacy	18	12	15	3	3	40	9	59	12	33
2019	Science and technology	28	19	8	8	16	22	0	60	30	26
2019	Legal services	30	7	7	5	3	31	17	71	14	66
2019	Administration and operations	25	15	22	3	5	22	8	57	12	162
2019	Human resources	43	10	11	3	2	20	11	76	8	54
2019	Financial management	37	6	19	2	0	33	4	68	3	51
2019	Information management	39	11	0	8	3	29	10	82	18	27
2019	Information technology	16	22	9	2	4	35	11	72	10	50
2019	Policy	21	16	16	6	3	23	15	60	14	62
2019	Project management	17	15	24	6	4	26	9	48	15	33
2019	Other services to the public	38	14	25	4	5	9	5	61	10	22
2019	None of the above	20	2	16	3	12	32	15	41	29	56
2018	Client contact centre	8	7	14	3	9	36	23	36	30	28
2018	Federal regulators	20	10	21	8	5	31	5	47	20	61
2018	Compliance, inspection and enforcement	24	14	18	16	6	19	2	49	28	48
2018	Communications or public affairs	22	12	20	9	4	25	9	51	19	66
2018	Access to information and privacy	19	13	21	10	8	26	3	45	26	38
2018	Science and technology	21	14	22	11	14	11	7	42	31	23
2018	Legal services	27	8	10	4	6	29	15	63	19	50
2018	Administration and operations	24	16	19	3	6	24	7	58	14	163
2018	Human resources	37	26	8	4	0	20	4	84	6	42
2018	Financial management	30	18	10	5	3	26	10	73	12	61
2018	Information management	22	15	27	0	0	26	10	58	0	21
2018	Information technology	24	21	13	5	0	31	7	72	8	44
2018	Policy	13	9	15	7	14	35	8	38	36	71
2018	Project management	10	8	24	0	12	34	12	34	22	34
2018	Other services to the public	34	22	17	3	7	15	3	68	12	29
2018	None of the above	18	18	16	6	11	25	6	52	24	54

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	31	41	13	0	0	15	0	85	0	25
2022	Federal regulators	32	24	15	15	5	9	0	61	22	35
2022	Compliance, inspection and enforcement	34	14	19	5	10	17	0	58	18	60
2022	Communications or public affairs	27	33	16	9	2	14	0	69	13	65
2022	Access to information and privacy	52	30	8	0	5	5	0	86	5	40
2022	Science and technology	39	23	19	8	10	0	0	62	19	20
2022	Legal services	31	24	15	12	3	17	0	65	17	70
2022	Administration and operations	42	28	10	2	5	12	2	81	7	170
2022	Human resources	38	36	13	0	3	5	5	82	3	60
2022	Financial management	47	26	10	3	5	3	6	80	9	65
2022	Procurement	56	29	0	0	0	15	0	100	0	10
2022	Information management	26	34	10	0	0	30	0	86	0	20
2022	Information technology	33	45	10	2	0	10	0	88	2	55
2022	Policy	35	27	13	2	5	15	2	76	9	85
2022	Project management	35	22	16	3	3	18	3	71	8	105
2022	Other services to the public	45	27	11	7	2	8	0	79	9	45
2022	None of the above	39	24	13	7	2	15	1	74	10	60
2020	Client contact centre	49	27	10	0	0	9	5	88	0	21
2020	Federal regulators	38	17	13	8	19	2	2	58	28	39
2020	Compliance, inspection and enforcement	55	20	17	5	2	2	0	76	7	58
2020	Communications or public affairs	42	33	12	2	2	9	0	82	5	55
2020	Access to information and privacy	56	21	2	2	5	12	2	89	8	43
2020	Science and technology	24	32	29	8	4	3	0	58	13	26
2020	Legal services	45	26	16	1	2	10	0	79	4	85
2020	Administration and operations	48	22	16	3	3	8	0	77	6	174
2020	Human resources	57	20	13	7	0	4	0	80	7	48
2020	Financial management	46	31	12	2	0	7	2	84	2	59
2020	Information management	42	21	19	3	0	15	0	74	3	31
2020	Information technology	50	26	7	9	2	6	0	80	12	52
2020	Policy	22	20	22	7	7	22	0	54	18	62
2020	Project management	35	30	14	7	3	12	0	74	11	43
2020	Other services to the public	55	25	6	3	4	4	3	86	7	30
2020	None of the above	46	26	12	5	3	7	0	78	9	62
2019	Client contact centre	49	21	9	4	0	17	0	84	5	23
2019	Federal regulators	36	29	16	9	4	5	2	70	14	58
2019	Compliance, inspection and enforcement	38	38	7	2	4	12	0	86	7	48
2019	Communications or public affairs	30	30	19	7	4	11	0	67	13	47
2019	Access to information and privacy	42	31	6	6	3	12	0	83	10	33
2019	Science and technology	43	17	16	4	16	3	0	63	21	26
2019	Legal services	54	20	10	4	0	9	2	84	5	66
2019	Administration and operations	48	25	10	4	4	7	2	80	9	162
2019	Human resources	56	31	4	2	2	6	0	92	4	54
2019	Financial management	52	23	15	0	0	11	0	84	0	51
2019	Information management	61	15	11	0	3	10	0	84	4	27
2019	Information technology	40	37	13	0	5	4	0	80	6	50
2019	Policy	42	30	12	3	1	12	0	82	5	62
2019	Project management	34	30	15	6	4	9	3	72	11	33
2019	Other services to the public	52	15	14	15	0	4	0	70	15	22
2019	None of the above	43	11	18	8	8	13	0	61	19	56
2018	Client contact centre	33	24	13	0	9	17	3	72	12	27
2018	Federal regulators	20	28	22	11	5	13	2	56	19	61
2018	Compliance, inspection and enforcement	36	15	23	8	12	6	0	54	21	48
2018	Communications or public affairs	36	24	22	4	2	11	0	68	8	66
2018	Access to information and privacy	31	37	19	5	3	5	0	72	8	38
2018	Science and technology	36	15	31	0	14	3	0	53	15	23
2018	Legal services	54	18	4	7	7	11	0	80	15	50
2018	Administration and operations	39	28	21	1	3	9	0	72	5	161
2018	Human resources	46	37	13	2	0	2	0	85	2	42
2018	Financial management	46	33	11	3	0	8	0	85	3	61
2018	Information management	35	37	13	10	0	5	0	76	10	21
2018	Information technology	35	36	9	2	0	19	0	87	3	44
2018	Policy	36	15	14	12	8	14	0	60	24	71
2018	Project management	23	32	22	7	7	8	0	60	16	34
2018	Other services to the public	47	29	8	6	3	8	0	82	9	29
2018	None of the above	37	32	6	7	8	9	0	76	17	54

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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	0	100	25
2022	Compliance, inspection and enforcement	9	91	60
2022	Administration and operations	7	93	170
2022	Financial management	8	92	65
2022	Procurement	0	100	10
2022	Information management	0	100	20
2022	Policy	7	93	85
2020	Client contact centre	0	100	21
2020	Federal regulators	19	81	40
2020	Compliance, inspection and enforcement	11	89	58
2020	Administration and operations	4	96	173
2020	Human resources	0	100	48
2020	None of the above	11	89	62
2019	Client contact centre	0	100	23
2019	Federal regulators	10	90	57
2019	Administration and operations	6	94	162
2019	Policy	8	92	62
2019	None of the above	9	91	55
2018	Federal regulators	10	90	61
2018	Legal services	10	90	50
2018	Administration and operations	6	94	165
2018	Human resources	0	100	42
2018	Information management	0	100	21
2018	Policy	7	93	72
2018	Other services to the public	0	100	29

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	28	72	15

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	78	22	15

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	0	100	15

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2022	Administration and operations	100	15
2019	Administration and operations	100	10
2018	Administration and operations	100	10

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	8	92	15

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	6	94	15
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	No (%)	Total responses
2022	Administration and operations	100	15
2019	Administration and operations	100	10
2018	Administration and operations	100	10

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	45	55	15

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	37	63	15

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	27	73	15

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	14	86	15

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	21	79	15

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	18	82	15

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	8	92	15
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	6	94	15
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	6	94	15
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	14	86	15
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2022	Administration and operations	100	15
2019	Administration and operations	100	10
2018	Administration and operations	100	10

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	35	65	15

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2022	Administration and operations	100	15
2019	Administration and operations	100	10
2018	Administration and operations	100	10

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	7	93	15

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	31	69	15
2018	Administration and operations	53	47	10

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	6	94	15

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	22	78	15
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	15	85	15

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	0	100	15
2018	Administration and operations	0	100	10

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	8	92	15
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	17	83	15
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	14	86	15
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	33	67	15
2019	Administration and operations	52	48	10

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	8	92	10
2018	Administration and operations	0	100	10

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	0	100	10

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year	Demographic	No (%)	Total responses
2022	Administration and operations	100	10
2019	Administration and operations	100	10
2018	Administration and operations	100	10

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	7	93	10
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	7	93	10
2018	Administration and operations	0	100	10

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	25	75	10

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	43	57	10
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	28	72	10
2019	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	19	81	10
2018	Administration and operations	0	100	10

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	0	100	10
2018	Administration and operations	0	100	10

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	28	72	10

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2022	Administration and operations	100	10
2019	Administration and operations	100	10
2018	Administration and operations	100	10

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	63	37	10
2018	Administration and operations	49	51	10

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	0	100	10

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Administration and operations	33	67	10
2019	Administration and operations	0	100	10

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	17	14	17	0	3	41	7	60	6	25
2022	Federal regulators	26	15	8	9	16	24	3	56	34	35
2022	Compliance, inspection and enforcement	22	11	13	0	6	40	8	63	12	60
2022	Communications or public affairs	18	14	7	3	0	44	14	76	7	65
2022	Access to information and privacy	24	8	5	0	5	55	3	76	12	40
2022	Science and technology	34	13	4	15	3	32	0	68	27	20
2022	Legal services	20	12	15	5	3	37	9	59	14	70
2022	Administration and operations	18	11	11	0	3	35	22	67	8	170
2022	Human resources	30	22	17	3	2	24	2	71	6	60
2022	Financial management	32	11	14	6	3	22	13	66	13	65
2022	Information technology	14	21	8	4	0	45	8	75	9	55
2022	Policy	23	0	13	3	5	48	7	52	19	85
2022	Project management	16	3	22	2	2	42	13	43	8	100
2022	Other services to the public	22	16	17	6	0	31	7	62	10	45
2022	None of the above	18	14	18	0	2	35	13	62	3	60
2020	Client contact centre	24	10	19	0	0	23	24	64	0	21
2020	Federal regulators	24	16	15	5	14	19	7	53	26	40
2020	Compliance, inspection and enforcement	29	8	17	2	2	37	7	65	6	58
2020	Communications or public affairs	20	18	8	0	0	43	12	83	0	54
2020	Access to information and privacy	37	7	12	2	2	31	9	73	8	43
2020	Science and technology	30	23	12	8	8	19	0	65	20	26
2020	Legal services	26	6	17	0	1	39	10	63	2	85
2020	Administration and operations	26	13	13	5	1	38	5	68	10	173
2020	Human resources	43	11	14	4	0	23	4	74	6	47
2020	Financial management	31	19	12	0	0	27	12	81	0	60
2020	Information management	32	13	16	0	0	28	11	74	0	31
2020	Information technology	43	12	12	0	2	30	2	80	3	51
2020	Policy	16	10	20	3	7	38	6	46	18	62
2020	Project management	27	12	20	2	5	23	10	60	11	43
2020	Other services to the public	35	3	20	0	4	29	9	62	6	30
2020	None of the above	39	12	14	3	3	24	4	72	9	62
2019	Client contact centre	40	4	13	0	4	27	13	72	7	23
2019	Federal regulators	23	13	14	5	6	31	8	59	18	58
2019	Compliance, inspection and enforcement	27	14	11	4	2	30	12	70	11	48
2019	Communications or public affairs	18	15	17	3	2	39	6	61	8	47
2019	Access to information and privacy	27	0	12	0	3	46	12	64	7	33
2019	Science and technology	28	4	19	0	16	29	5	47	24	26
2019	Legal services	26	7	10	2	1	36	18	72	7	66
2019	Administration and operations	26	12	20	2	5	24	11	60	10	161
2019	Human resources	47	9	9	2	4	18	11	79	8	54
2019	Financial management	33	12	17	0	0	37	2	72	0	51
2019	Information management	27	8	4	4	0	43	14	80	10	27
2019	Information technology	22	18	8	0	2	37	14	80	4	50
2019	Policy	18	14	16	3	1	37	11	61	9	62
2019	Project management	19	12	27	6	4	25	6	46	14	33
2019	Other services to the public	40	13	20	5	0	23	0	68	6	22
2019	None of the above	18	4	14	2	9	33	21	47	22	56
2018	Client contact centre	11	7	14	0	9	48	11	44	22	28
2018	Federal regulators	23	6	23	5	3	33	6	49	13	61
2018	Compliance, inspection and enforcement	34	4	26	7	2	25	3	52	12	48
2018	Communications or public affairs	17	14	20	4	1	36	8	54	10	65
2018	Access to information and privacy	20	10	21	3	3	39	5	54	9	39
2018	Science and technology	21	0	22	0	9	42	7	40	17	23
2018	Legal services	23	8	8	2	6	42	11	65	17	50
2018	Administration and operations	25	14	23	1	3	25	8	59	6	164
2018	Human resources	42	26	8	2	0	20	2	87	3	42
2018	Financial management	26	16	8	3	3	34	10	75	11	60
2018	Information management	22	15	13	0	0	41	9	73	0	21
2018	Information technology	21	21	13	0	0	36	9	76	0	44
2018	Policy	13	9	18	3	3	44	9	47	14	72
2018	Project management	16	13	21	0	7	35	8	51	12	35
2018	Other services to the public	38	16	13	0	0	29	3	81	0	29
2018	None of the above	21	11	18	2	4	35	9	56	11	53

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	37	26	19	0	3	12	4	74	4	25
2022	Federal regulators	35	26	10	9	5	16	0	72	17	35
2022	Compliance, inspection and enforcement	38	20	14	0	10	18	0	71	12	60
2022	Communications or public affairs	36	30	11	1	3	18	0	81	6	65
2022	Access to information and privacy	48	36	2	0	8	6	0	89	8	40
2022	Science and technology	43	26	11	13	5	3	0	70	19	20
2022	Legal services	36	26	13	5	6	13	0	72	13	70
2022	Administration and operations	45	23	11	2	3	15	2	81	5	170
2022	Human resources	43	40	6	5	2	4	0	87	7	60
2022	Financial management	50	25	9	5	3	8	1	83	8	65
2022	Procurement	65	20	0	0	0	15	0	100	0	10
2022	Information management	22	28	12	3	7	28	0	69	14	20
2022	Information technology	35	39	15	2	0	9	0	82	2	55
2022	Policy	36	23	17	6	5	12	1	68	13	85
2022	Project management	32	24	19	2	2	17	3	71	5	105
2022	Other services to the public	49	15	15	4	0	14	3	76	5	45
2022	None of the above	37	21	18	2	5	13	5	70	8	60
2020	Client contact centre	49	14	27	0	0	5	5	70	0	21
2020	Federal regulators	34	22	19	3	17	3	2	59	21	38
2020	Compliance, inspection and enforcement	52	16	20	3	2	5	2	74	5	58
2020	Communications or public affairs	38	33	12	2	2	10	2	81	5	55
2020	Access to information and privacy	51	19	12	2	5	9	2	79	8	43
2020	Science and technology	26	30	33	0	8	3	0	58	8	26
2020	Legal services	45	26	14	2	1	10	1	80	4	85
2020	Administration and operations	47	21	13	4	3	12	0	77	8	172
2020	Human resources	52	25	13	7	0	4	0	80	7	48
2020	Financial management	40	35	14	0	0	8	3	84	0	60
2020	Information management	35	27	23	0	0	15	0	73	0	31
2020	Information technology	51	21	9	5	5	9	0	80	10	52
2020	Policy	23	23	25	4	5	21	0	58	11	62
2020	Project management	35	25	14	7	5	14	0	71	13	43
2020	Other services to the public	55	22	10	0	4	7	3	85	4	30
2020	None of the above	45	28	10	7	3	7	0	79	10	62
2019	Client contact centre	54	17	8	0	4	17	0	86	5	23
2019	Federal regulators	37	29	17	4	4	10	0	73	8	58
2019	Compliance, inspection and enforcement	40	23	15	3	2	18	0	76	5	48
2019	Communications or public affairs	37	29	8	6	2	17	0	79	10	47
2019	Access to information and privacy	48	18	19	0	3	12	0	75	3	33
2019	Science and technology	47	22	8	0	16	8	0	74	17	26
2019	Legal services	54	16	15	3	1	10	2	78	5	66
2019	Administration and operations	45	26	13	4	2	8	3	80	6	162
2019	Human resources	62	25	4	4	4	2	0	88	8	54
2019	Financial management	47	25	15	0	0	13	0	83	0	51
2019	Information management	52	15	15	0	3	14	0	78	4	27
2019	Information technology	42	29	16	2	2	10	0	78	4	50
2019	Policy	44	28	12	0	1	15	0	84	2	62
2019	Project management	41	12	22	0	4	15	6	67	5	32
2019	Other services to the public	50	17	19	5	0	9	0	74	6	22
2019	None of the above	43	13	10	4	9	18	2	71	16	55
2018	Client contact centre	32	34	6	0	9	15	3	81	11	28
2018	Federal regulators	26	23	21	10	5	13	2	58	17	61
2018	Compliance, inspection and enforcement	39	6	38	5	2	10	0	50	7	48
2018	Communications or public affairs	37	29	10	4	3	17	0	80	9	65
2018	Access to information and privacy	41	28	13	3	3	13	0	79	6	39
2018	Science and technology	33	15	29	0	9	14	0	55	11	22
2018	Legal services	47	19	4	6	7	15	2	80	15	50
2018	Administration and operations	43	26	17	1	3	10	1	77	4	164
2018	Human resources	49	36	8	2	0	4	0	89	2	42
2018	Financial management	43	31	6	5	2	13	0	85	7	60
2018	Information management	30	28	13	5	0	19	5	76	7	21
2018	Information technology	34	31	13	5	0	16	0	78	6	44
2018	Policy	38	20	18	5	2	18	0	70	8	72
2018	Project management	31	40	16	0	7	6	0	75	8	35
2018	Other services to the public	49	23	17	3	0	8	0	79	3	29
2018	None of the above	36	29	9	5	4	14	2	78	11	53

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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	54	7	24	4	11	0	0	61	15	25
2022	Federal regulators	37	21	22	11	9	0	0	58	20	35
2022	Compliance, inspection and enforcement	49	28	17	4	1	0	1	78	5	60
2022	Communications or public affairs	44	28	17	6	1	0	5	75	7	65
2022	Access to information and privacy	47	35	8	5	3	0	2	84	8	40
2022	Science and technology	31	36	24	5	0	0	4	70	5	20
2022	Legal services	37	29	21	5	6	2	0	67	12	70
2022	Administration and operations	42	29	15	4	8	1	2	73	12	170
2022	Human resources	45	12	15	10	15	2	1	59	26	60
2022	Financial management	52	14	18	6	7	0	4	69	13	65
2022	Procurement	61	32	8	0	0	0	0	92	0	10
2022	Information management	32	15	41	2	7	0	4	48	9	20
2022	Information technology	49	21	8	10	12	0	0	70	22	55
2022	Policy	40	28	10	10	8	0	4	71	19	85
2022	Project management	41	28	14	11	5	0	1	70	16	100
2022	Other services to the public	56	29	7	3	2	2	2	88	5	45
2022	None of the above	32	28	10	14	16	0	0	60	30	60
2020	Client contact centre	59	14	18	4	6	0	0	72	10	21
2020	Federal regulators	36	26	20	7	7	0	2	64	15	40
2020	Compliance, inspection and enforcement	31	24	21	14	8	2	0	56	23	58
2020	Communications or public affairs	38	35	19	2	5	2	0	74	7	55
2020	Access to information and privacy	35	28	12	9	14	0	2	65	23	43
2020	Science and technology	40	39	4	8	8	0	0	79	17	26
2020	Legal services	42	30	16	7	3	0	2	74	10	85
2020	Administration and operations	47	27	13	6	7	0	1	74	13	173
2020	Human resources	48	25	21	6	0	0	0	72	6	48
2020	Financial management	40	36	10	5	10	0	0	76	14	60
2020	Information management	52	35	9	4	0	0	0	88	4	31
2020	Information technology	54	25	11	2	8	0	0	79	10	52
2020	Policy	35	34	19	8	3	0	2	70	11	62
2020	Project management	25	25	34	9	7	0	0	50	16	43
2020	Other services to the public	39	34	12	12	3	0	0	73	15	30
2020	None of the above	53	25	10	7	5	0	0	78	12	61
2019	Client contact centre	33	29	9	25	4	0	0	63	29	23
2019	Federal regulators	44	18	18	12	8	0	0	61	21	58
2019	Compliance, inspection and enforcement	20	36	17	11	17	0	0	56	28	48
2019	Communications or public affairs	36	40	7	10	8	0	0	75	18	47
2019	Access to information and privacy	24	22	18	15	21	0	0	46	36	33
2019	Science and technology	53	20	15	8	4	0	0	73	12	26
2019	Legal services	29	29	17	14	11	0	0	58	25	66
2019	Administration and operations	35	25	14	11	14	0	1	60	26	161
2019	Human resources	44	23	19	9	6	0	0	67	15	54
2019	Financial management	34	36	13	6	9	0	2	71	16	51
2019	Information management	26	13	18	16	23	0	3	41	40	27
2019	Information technology	48	18	10	12	12	0	0	66	24	50
2019	Policy	34	28	22	6	7	2	0	63	14	62
2019	Project management	34	31	7	10	15	3	0	67	26	32
2019	Other services to the public	16	45	9	17	13	0	0	62	30	22
2019	None of the above	34	25	7	17	14	2	0	60	32	56
2018	Client contact centre	30	40	15	9	6	0	0	70	15	28
2018	Federal regulators	37	24	16	10	13	0	0	61	22	61
2018	Compliance, inspection and enforcement	28	39	12	10	11	0	0	67	21	48
2018	Communications or public affairs	29	32	19	4	13	0	3	63	17	66
2018	Access to information and privacy	45	34	3	9	8	0	3	81	17	39
2018	Science and technology	16	42	9	26	0	0	7	62	28	22
2018	Legal services	25	23	29	13	10	0	0	48	24	50
2018	Administration and operations	22	32	17	10	16	1	2	56	27	163
2018	Human resources	43	18	18	7	10	2	3	64	17	41
2018	Financial management	27	26	20	17	8	0	2	54	26	61
2018	Information management	11	39	19	13	15	0	4	52	29	21
2018	Information technology	36	28	16	5	14	0	2	65	19	44
2018	Policy	23	19	20	17	17	0	4	44	35	71
2018	Project management	30	29	22	10	7	0	2	60	17	35
2018	Other services to the public	32	17	22	10	18	0	0	49	29	29
2018	None of the above	26	27	13	13	19	0	2	54	33	54

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	14	20	25	26	15	0	0	33	41	25
2022	Federal regulators	21	32	30	7	10	0	0	53	17	35
2022	Compliance, inspection and enforcement	18	32	29	11	9	0	1	51	20	60
2022	Communications or public affairs	19	38	24	12	6	0	0	57	19	60
2022	Access to information and privacy	29	32	29	6	5	0	0	61	11	40
2022	Science and technology	23	21	23	19	12	0	0	45	32	20
2022	Legal services	20	29	35	2	13	0	0	50	15	70
2022	Administration and operations	24	32	20	13	10	0	1	56	23	170
2022	Human resources	13	33	19	16	19	0	0	46	35	60
2022	Financial management	21	15	25	17	21	0	0	37	38	65
2022	Procurement	21	17	32	20	11	0	0	38	30	10
2022	Information management	0	32	7	43	18	0	0	32	61	20
2022	Information technology	26	19	35	8	10	2	0	46	18	55
2022	Policy	15	25	23	15	20	1	0	41	36	85
2022	Project management	14	25	25	14	22	0	0	39	36	100
2022	Other services to the public	29	25	23	10	13	0	0	54	23	45
2022	None of the above	17	20	26	20	17	0	0	37	37	60
2020	Client contact centre	34	13	34	9	10	0	0	47	19	21
2020	Federal regulators	15	22	31	18	14	0	0	37	32	40
2020	Compliance, inspection and enforcement	22	30	23	16	7	2	0	53	23	58
2020	Communications or public affairs	21	12	42	7	18	0	0	33	25	55
2020	Access to information and privacy	18	23	30	17	7	2	2	43	25	43
2020	Science and technology	20	36	20	24	0	0	0	57	24	26
2020	Legal services	22	29	33	7	9	0	0	51	15	85
2020	Administration and operations	24	28	26	12	9	0	1	52	22	174
2020	Human resources	22	22	27	17	12	0	0	44	29	48
2020	Financial management	20	27	28	12	13	0	0	47	25	60
2020	Information management	19	29	34	9	10	0	0	48	18	31
2020	Information technology	14	27	26	18	15	0	0	41	33	52
2020	Policy	19	21	27	16	17	0	0	40	33	62
2020	Project management	11	34	20	31	5	0	0	45	35	43
2020	Other services to the public	33	40	14	4	9	0	0	73	13	30
2020	None of the above	22	31	29	9	8	0	0	54	17	62
2019	Client contact centre	11	26	35	13	14	0	0	38	27	23
2019	Federal regulators	14	40	26	11	8	0	0	55	19	58
2019	Compliance, inspection and enforcement	36	23	24	12	4	0	2	59	16	48
2019	Communications or public affairs	36	28	23	4	9	0	0	64	13	47
2019	Access to information and privacy	18	31	27	12	12	0	0	49	24	33
2019	Science and technology	24	23	37	12	4	0	0	47	15	26
2019	Legal services	32	34	23	10	1	0	0	65	11	66
2019	Administration and operations	31	28	24	11	6	0	0	59	17	158
2019	Human resources	31	25	24	9	11	0	0	56	20	54
2019	Financial management	33	34	14	11	7	0	0	68	18	51
2019	Information management	34	37	25	3	0	0	0	71	3	27
2019	Information technology	19	28	37	9	6	0	0	47	15	50
2019	Policy	21	27	28	14	10	0	0	48	24	62
2019	Project management	42	22	24	6	6	0	0	64	12	33
2019	Other services to the public	13	52	21	15	0	0	0	65	15	22
2019	None of the above	29	36	13	12	7	2	0	66	20	55
2018	Client contact centre	25	30	25	13	9	0	0	54	21	28
2018	Federal regulators	15	17	28	20	20	0	0	33	40	60
2018	Compliance, inspection and enforcement	31	36	23	8	2	0	0	67	10	48
2018	Communications or public affairs	22	33	19	14	8	0	3	57	23	66
2018	Access to information and privacy	18	30	34	10	5	0	3	49	16	39
2018	Science and technology	13	25	21	23	17	0	0	38	40	22
2018	Legal services	20	33	35	8	4	0	0	53	12	50
2018	Administration and operations	23	36	23	12	6	0	0	58	18	163
2018	Human resources	15	18	35	23	6	0	3	34	30	41
2018	Financial management	20	43	18	9	8	0	1	64	18	61
2018	Information management	11	49	26	10	4	0	0	59	15	21
2018	Information technology	22	39	12	12	12	0	2	63	25	44
2018	Policy	23	23	16	19	19	0	0	46	38	71
2018	Project management	10	32	25	21	12	0	0	42	33	35
2018	Other services to the public	13	28	25	25	9	0	0	41	35	29
2018	None of the above	25	34	22	11	7	1	0	60	18	54

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	27	21	41	10	0	0	0	48	10	25
2022	Federal regulators	44	23	8	20	5	0	0	67	26	35
2022	Compliance, inspection and enforcement	40	35	17	5	2	0	1	76	7	60
2022	Communications or public affairs	32	23	24	14	7	0	0	55	22	65
2022	Access to information and privacy	51	35	12	0	2	0	0	86	2	40
2022	Science and technology	37	22	17	9	15	0	0	59	24	20
2022	Legal services	32	35	21	8	3	1	0	67	11	70
2022	Administration and operations	40	30	16	7	5	0	2	71	12	170
2022	Human resources	28	28	12	12	17	0	3	58	30	60
2022	Financial management	32	18	22	12	14	0	2	51	26	65
2022	Procurement	25	30	8	37	0	0	0	56	37	10
2022	Information management	16	14	35	32	0	0	4	31	34	20
2022	Information technology	35	34	9	15	5	2	0	71	20	55
2022	Policy	23	30	17	11	16	1	1	55	28	85
2022	Project management	30	25	22	11	12	0	0	55	22	100
2022	Other services to the public	38	41	14	3	4	0	0	79	7	45
2022	None of the above	26	29	23	4	17	0	1	56	21	60
2020	Client contact centre	52	14	25	4	0	0	4	70	5	21
2020	Federal regulators	21	32	31	14	3	0	0	53	17	39
2020	Compliance, inspection and enforcement	38	32	11	9	9	2	0	70	18	58
2020	Communications or public affairs	35	29	17	7	12	0	0	64	19	55
2020	Access to information and privacy	51	16	24	2	2	2	2	70	5	43
2020	Science and technology	24	42	30	4	0	0	0	66	4	26
2020	Legal services	44	22	23	6	5	0	0	66	11	84
2020	Administration and operations	41	31	19	6	3	0	1	72	9	173
2020	Human resources	36	34	16	8	4	0	2	71	13	48
2020	Financial management	35	34	17	8	4	2	0	71	12	60
2020	Information management	36	40	10	15	0	0	0	76	15	31
2020	Information technology	31	40	20	4	6	0	0	70	10	52
2020	Policy	31	26	24	10	10	0	0	57	19	62
2020	Project management	21	37	16	24	2	0	0	58	26	43
2020	Other services to the public	43	36	11	7	3	0	0	79	10	30
2020	None of the above	41	27	18	10	4	1	0	69	13	61
2019	Client contact centre	57	20	8	9	5	0	0	78	14	23
2019	Federal regulators	35	28	21	11	5	0	0	63	16	57
2019	Compliance, inspection and enforcement	43	31	14	6	4	0	2	76	10	48
2019	Communications or public affairs	45	28	15	6	7	0	0	73	13	47
2019	Access to information and privacy	52	27	12	6	0	3	0	81	6	33
2019	Science and technology	31	31	29	4	4	0	0	63	8	25
2019	Legal services	61	12	21	4	3	0	0	72	7	66
2019	Administration and operations	51	25	12	7	3	1	1	78	10	159
2019	Human resources	45	33	17	4	2	0	0	78	5	53
2019	Financial management	50	31	8	5	2	2	2	84	7	51
2019	Information management	58	28	3	4	3	0	3	89	8	27
2019	Information technology	35	36	17	6	7	0	0	70	13	50
2019	Policy	38	24	23	8	5	0	2	63	13	61
2019	Project management	51	15	28	0	6	0	0	66	6	32
2019	Other services to the public	37	35	23	0	0	5	0	76	0	22
2019	None of the above	35	32	13	11	5	2	2	69	17	55
2018	Client contact centre	40	33	14	3	9	0	0	74	12	28
2018	Federal regulators	23	21	23	16	14	0	2	46	31	61
2018	Compliance, inspection and enforcement	46	31	19	0	4	0	0	77	4	47
2018	Communications or public affairs	31	31	16	10	10	0	3	63	20	66
2018	Access to information and privacy	38	34	13	8	5	0	3	74	13	39
2018	Science and technology	26	19	29	6	14	0	5	48	21	22
2018	Legal services	39	33	20	4	2	0	2	74	6	50
2018	Administration and operations	38	29	21	6	5	0	1	68	11	162
2018	Human resources	23	34	28	7	2	2	3	61	10	40
2018	Financial management	38	42	7	12	0	0	1	81	12	61
2018	Information management	37	42	21	0	0	0	0	79	0	20
2018	Information technology	35	34	8	16	4	0	2	71	21	44
2018	Policy	28	20	16	20	15	1	0	49	35	71
2018	Project management	16	32	24	20	8	0	0	49	28	35
2018	Other services to the public	31	34	25	7	3	0	0	66	10	28
2018	None of the above	46	25	10	9	7	1	2	73	17	54

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	14	17	34	18	17	0	0	31	35	25
2022	Federal regulators	36	21	14	8	21	0	0	56	29	35
2022	Compliance, inspection and enforcement	21	22	21	22	11	0	3	45	34	60
2022	Communications or public affairs	18	21	30	19	11	0	0	39	30	65
2022	Access to information and privacy	41	27	16	10	5	0	0	68	16	40
2022	Science and technology	33	7	18	3	30	5	4	43	37	20
2022	Legal services	23	28	22	11	14	1	0	52	26	70
2022	Administration and operations	22	23	16	22	12	1	3	47	36	170
2022	Human resources	19	18	20	14	27	2	0	38	42	60
2022	Financial management	16	17	27	16	24	0	0	33	40	65
2022	Procurement	26	30	8	26	11	0	0	56	37	10
2022	Information management	0	8	22	10	56	4	0	8	69	20
2022	Information technology	19	22	28	19	10	2	0	42	30	55
2022	Policy	16	13	22	17	28	3	1	30	47	85
2022	Project management	15	23	25	15	21	1	0	38	36	100
2022	Other services to the public	19	23	33	12	13	0	0	42	25	45
2022	None of the above	19	21	25	17	18	0	0	40	35	60
2020	Client contact centre	29	20	33	14	4	0	0	48	19	21
2020	Federal regulators	15	17	10	31	27	0	0	32	57	40
2020	Compliance, inspection and enforcement	28	29	22	11	7	3	0	59	18	57
2020	Communications or public affairs	23	25	22	21	7	0	2	48	29	54
2020	Access to information and privacy	42	25	15	7	7	5	0	70	15	43
2020	Science and technology	4	27	20	16	30	3	0	32	47	25
2020	Legal services	25	32	28	7	7	0	0	58	14	85
2020	Administration and operations	30	33	14	15	7	0	1	63	22	173
2020	Human resources	31	16	30	12	10	0	2	47	22	48
2020	Financial management	40	17	16	23	3	0	2	57	26	59
2020	Information management	19	29	17	20	12	3	0	49	33	31
2020	Information technology	27	25	25	13	11	0	0	51	24	52
2020	Policy	24	25	22	12	17	0	0	49	29	62
2020	Project management	20	20	33	9	14	3	0	42	24	43
2020	Other services to the public	37	33	14	10	6	0	0	70	16	30
2020	None of the above	29	31	13	14	12	1	0	61	26	62
2019	Client contact centre	11	21	23	21	20	0	4	34	42	23
2019	Federal regulators	26	22	20	20	12	0	0	48	33	56
2019	Compliance, inspection and enforcement	27	28	25	11	4	2	2	58	15	47
2019	Communications or public affairs	24	25	21	17	13	0	0	49	30	47
2019	Access to information and privacy	15	22	33	12	18	0	0	37	30	33
2019	Science and technology	25	14	19	26	15	0	0	39	42	26
2019	Legal services	40	30	19	7	3	2	0	71	10	66
2019	Administration and operations	34	27	17	13	8	1	1	62	21	161
2019	Human resources	34	26	21	7	11	0	0	61	18	54
2019	Financial management	30	36	18	11	4	0	2	67	15	51
2019	Information management	22	26	34	15	0	0	3	50	15	27
2019	Information technology	25	33	20	10	12	0	0	58	22	50
2019	Policy	27	24	20	21	6	2	0	52	28	61
2019	Project management	39	19	15	15	12	0	0	58	28	33
2019	Other services to the public	35	27	27	6	4	0	0	63	10	22
2019	None of the above	25	30	11	22	5	2	4	59	29	55
2018	Client contact centre	28	34	6	19	13	0	0	62	32	28
2018	Federal regulators	17	17	26	18	21	0	0	34	39	60
2018	Compliance, inspection and enforcement	34	23	31	10	2	0	0	57	12	48
2018	Communications or public affairs	22	33	15	10	17	0	4	57	28	65
2018	Access to information and privacy	26	23	32	13	3	3	0	51	16	39
2018	Science and technology	10	30	27	6	28	0	0	39	33	22
2018	Legal services	23	26	32	13	6	0	0	49	19	50
2018	Administration and operations	37	17	23	13	9	1	0	54	22	164
2018	Human resources	20	21	30	16	11	0	3	42	27	40
2018	Financial management	28	29	20	12	10	1	0	58	22	61
2018	Information management	20	19	39	13	9	0	0	40	21	21
2018	Information technology	24	26	21	10	18	0	2	51	28	44
2018	Policy	17	12	25	19	21	3	3	31	42	71
2018	Project management	18	27	24	19	12	0	0	45	31	35
2018	Other services to the public	21	17	22	21	15	0	3	40	38	29
2018	None of the above	32	32	13	9	13	1	0	65	22	54

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	48	24	11	8	0	0	10	80	8	25
2022	Federal regulators	58	17	10	5	5	0	5	79	10	35
2022	Compliance, inspection and enforcement	54	23	15	1	0	0	7	83	1	60
2022	Communications or public affairs	46	33	14	1	4	0	2	80	5	60
2022	Access to information and privacy	69	13	6	0	3	0	10	91	3	40
2022	Science and technology	38	34	16	3	5	0	4	75	8	20
2022	Legal services	45	27	13	6	7	1	2	74	13	70
2022	Administration and operations	56	24	9	3	2	1	5	85	6	170
2022	Human resources	56	12	17	6	3	0	7	73	9	60
2022	Financial management	37	32	13	6	9	0	4	71	15	65
2022	Procurement	47	22	9	11	11	0	0	70	22	10
2022	Information management	50	20	8	5	3	0	13	81	10	20
2022	Information technology	58	22	10	0	6	2	2	83	7	55
2022	Policy	35	26	17	7	10	1	4	64	18	85
2022	Project management	45	25	11	11	7	0	2	71	18	100
2022	Other services to the public	52	27	13	2	4	0	2	81	6	45
2022	None of the above	36	23	23	7	8	0	3	61	15	60
2020	Client contact centre	43	24	20	4	0	0	9	73	5	21
2020	Federal regulators	35	23	26	11	5	0	0	58	16	40
2020	Compliance, inspection and enforcement	52	21	16	4	5	2	0	74	9	58
2020	Communications or public affairs	41	29	14	9	7	0	0	70	16	55
2020	Access to information and privacy	67	21	2	0	2	2	5	95	2	43
2020	Science and technology	43	35	19	0	0	0	3	81	0	26
2020	Legal services	39	26	17	9	6	0	1	67	16	85
2020	Administration and operations	59	16	14	4	3	0	3	78	7	173
2020	Human resources	61	16	13	6	4	0	0	77	10	48
2020	Financial management	49	25	13	7	3	0	3	76	10	60
2020	Information management	42	36	6	3	7	0	6	83	10	31
2020	Information technology	45	28	11	6	6	0	4	76	13	52
2020	Policy	37	22	22	15	3	0	0	59	18	62
2020	Project management	49	21	14	9	5	0	2	71	14	43
2020	Other services to the public	52	25	14	0	3	0	7	82	3	30
2020	None of the above	40	35	12	6	3	0	3	78	10	62
2019	Client contact centre	55	28	4	0	0	4	9	95	0	23
2019	Federal regulators	47	27	15	3	3	0	5	78	7	58
2019	Compliance, inspection and enforcement	55	28	13	2	0	0	3	85	2	47
2019	Communications or public affairs	63	26	4	5	2	0	0	89	7	46
2019	Access to information and privacy	73	15	9	0	0	0	3	91	0	33
2019	Science and technology	36	30	23	11	0	0	0	66	11	26
2019	Legal services	71	13	9	6	1	0	0	83	7	65
2019	Administration and operations	65	21	5	3	2	0	4	90	5	160
2019	Human resources	60	22	4	8	0	0	6	88	8	54
2019	Financial management	63	23	7	2	4	0	0	87	6	51
2019	Information management	69	15	3	0	0	0	13	96	0	27
2019	Information technology	51	24	15	2	6	2	0	76	8	50
2019	Policy	39	39	13	5	2	0	3	80	7	62
2019	Project management	68	12	9	3	0	0	7	87	3	32
2019	Other services to the public	55	20	14	6	0	0	5	80	6	22
2019	None of the above	52	24	11	4	5	2	2	79	9	55
2018	Client contact centre	56	6	12	4	6	0	16	74	12	27
2018	Federal regulators	38	24	21	10	6	0	0	63	16	61
2018	Compliance, inspection and enforcement	64	23	11	0	0	0	2	88	0	48
2018	Communications or public affairs	53	24	10	8	2	0	3	79	11	66
2018	Access to information and privacy	69	16	8	0	3	0	5	89	3	39
2018	Science and technology	28	36	17	14	6	0	0	64	19	22
2018	Legal services	46	31	16	4	0	0	2	79	5	50
2018	Administration and operations	66	14	10	5	3	0	3	82	8	162
2018	Human resources	52	13	21	4	2	0	7	70	7	41
2018	Financial management	60	19	9	5	2	0	5	83	7	61
2018	Information management	55	10	13	0	4	0	18	79	5	21
2018	Information technology	59	22	7	5	4	0	2	83	10	44
2018	Policy	36	26	9	11	14	0	4	64	26	70
2018	Project management	42	23	25	5	0	5	0	69	5	35
2018	Other services to the public	36	29	19	11	5	0	0	65	17	28
2018	None of the above	55	24	6	6	3	1	5	84	10	54

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	46	19	23	8	0	4	0	68	8	25
2022	Federal regulators	52	21	19	0	8	0	0	73	8	35
2022	Compliance, inspection and enforcement	42	31	10	11	4	0	1	74	16	60
2022	Communications or public affairs	43	26	16	6	9	0	0	69	15	65
2022	Access to information and privacy	48	13	26	13	0	0	0	61	13	40
2022	Science and technology	41	30	21	0	5	0	4	73	5	20
2022	Legal services	32	22	25	9	12	0	0	54	21	70
2022	Administration and operations	43	30	16	7	4	0	1	74	11	170
2022	Human resources	41	25	16	11	6	0	2	67	18	60
2022	Financial management	36	20	24	7	12	0	0	56	19	65
2022	Procurement	38	32	0	11	19	0	0	70	30	10
2022	Information management	25	39	23	4	6	0	4	66	10	20
2022	Information technology	50	19	8	13	7	2	0	71	21	55
2022	Policy	22	30	23	10	13	0	2	53	24	85
2022	Project management	30	23	21	13	11	0	2	53	25	100
2022	Other services to the public	49	20	23	2	6	0	0	69	8	45
2022	None of the above	20	28	36	7	10	0	0	47	16	60
2020	Client contact centre	40	30	20	4	6	0	0	70	10	21
2020	Federal regulators	24	32	23	16	5	0	0	55	22	40
2020	Compliance, inspection and enforcement	36	21	19	9	10	4	0	60	21	58
2020	Communications or public affairs	27	35	14	13	11	0	0	62	24	54
2020	Access to information and privacy	32	24	9	25	9	0	0	56	35	43
2020	Science and technology	26	38	28	8	0	0	0	64	8	26
2020	Legal services	25	28	26	13	8	0	0	53	21	84
2020	Administration and operations	37	25	23	8	6	0	1	63	14	174
2020	Human resources	37	22	14	16	11	0	0	59	27	48
2020	Financial management	46	21	18	10	5	0	0	67	15	60
2020	Information management	37	37	13	7	7	0	0	74	13	31
2020	Information technology	43	21	19	5	12	0	0	63	17	52
2020	Policy	36	19	29	10	7	0	0	55	16	62
2020	Project management	26	39	12	9	14	0	0	65	23	43
2020	Other services to the public	35	43	10	6	6	0	0	78	12	30
2020	None of the above	27	37	14	17	5	0	0	64	22	62
2019	Client contact centre	53	12	25	4	5	0	0	65	9	22
2019	Federal regulators	46	22	15	12	5	0	2	68	17	58
2019	Compliance, inspection and enforcement	41	27	19	5	8	0	0	68	13	48
2019	Communications or public affairs	44	21	17	9	9	0	0	65	18	47
2019	Access to information and privacy	40	36	15	6	3	0	0	76	9	33
2019	Science and technology	38	17	22	12	12	0	0	54	23	26
2019	Legal services	45	32	12	8	3	0	0	77	11	66
2019	Administration and operations	51	20	15	7	7	0	0	70	14	161
2019	Human resources	54	17	24	3	2	0	0	71	5	54
2019	Financial management	54	20	13	8	2	3	0	76	10	51
2019	Information management	36	36	21	0	0	0	6	78	0	27
2019	Information technology	53	18	16	5	8	0	0	71	13	50
2019	Policy	34	29	21	12	4	0	0	63	16	62
2019	Project management	55	20	15	3	7	0	0	76	10	33
2019	Other services to the public	23	55	14	4	4	0	0	78	8	22
2019	None of the above	44	24	19	7	4	2	0	70	11	56
2018	Client contact centre	50	26	15	0	9	0	0	75	9	28
2018	Federal regulators	39	21	19	12	10	0	0	59	21	61
2018	Compliance, inspection and enforcement	47	37	11	2	2	0	0	85	4	48
2018	Communications or public affairs	46	22	16	10	4	0	1	70	14	66
2018	Access to information and privacy	54	18	15	7	5	0	0	72	13	39
2018	Science and technology	28	33	16	18	6	0	0	60	24	22
2018	Legal services	43	32	19	4	2	0	0	74	6	50
2018	Administration and operations	47	26	16	4	7	0	1	73	10	163
2018	Human resources	39	32	20	4	2	0	3	72	7	41
2018	Financial management	50	18	18	6	6	0	2	69	13	61
2018	Information management	43	23	16	5	4	0	9	73	10	21
2018	Information technology	38	39	4	7	9	0	2	79	16	44
2018	Policy	26	28	17	9	18	1	0	55	28	71
2018	Project management	34	16	31	9	10	0	0	50	19	35
2018	Other services to the public	28	35	21	11	5	0	0	63	16	29
2018	None of the above	37	31	15	11	4	1	0	69	16	54

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	41	24	25	3	3	0	4	67	6	25
2022	Federal regulators	45	22	11	14	7	0	2	68	21	35
2022	Compliance, inspection and enforcement	38	27	21	5	6	0	3	67	11	60
2022	Communications or public affairs	41	37	11	5	1	0	5	82	7	60
2022	Access to information and privacy	68	14	13	5	0	0	0	82	5	40
2022	Science and technology	32	28	17	14	5	0	4	62	20	20
2022	Legal services	42	25	12	16	4	2	0	68	20	70
2022	Administration and operations	49	25	13	6	4	1	3	76	10	170
2022	Human resources	42	30	16	5	5	1	1	73	11	60
2022	Financial management	48	28	10	10	3	1	0	77	13	65
2022	Procurement	51	22	27	0	0	0	0	73	0	10
2022	Information management	9	29	34	24	0	4	0	39	25	20
2022	Information technology	39	34	11	4	6	2	4	78	11	55
2022	Policy	37	25	16	12	8	2	0	63	21	85
2022	Project management	40	25	17	14	5	0	0	64	19	100
2022	Other services to the public	45	32	14	2	6	0	2	78	8	45
2022	None of the above	31	33	17	7	10	3	0	65	18	60
2020	Client contact centre	46	39	10	0	0	5	0	90	0	20
2020	Federal regulators	28	37	16	13	6	0	0	65	19	40
2020	Compliance, inspection and enforcement	31	39	8	17	3	2	0	71	21	58
2020	Communications or public affairs	39	40	12	3	4	2	0	80	7	55
2020	Access to information and privacy	56	17	9	14	2	0	2	74	17	43
2020	Science and technology	33	38	8	0	17	0	4	74	17	26
2020	Legal services	45	27	12	14	1	1	0	73	15	85
2020	Administration and operations	54	28	11	4	2	0	1	83	6	173
2020	Human resources	52	28	12	2	4	0	2	82	6	48
2020	Financial management	56	28	7	6	3	0	0	84	10	60
2020	Information management	35	39	13	10	0	3	0	76	11	31
2020	Information technology	48	33	9	2	7	0	0	82	9	52
2020	Policy	31	28	25	8	8	0	0	59	16	61
2020	Project management	38	29	19	12	2	0	0	67	14	42
2020	Other services to the public	61	20	16	3	0	0	0	81	3	30
2020	None of the above	44	24	20	6	3	0	2	70	10	62
2019	Client contact centre	46	24	21	5	4	0	0	70	9	23
2019	Federal regulators	28	37	21	11	2	0	1	66	13	58
2019	Compliance, inspection and enforcement	32	32	21	8	6	0	2	65	14	48
2019	Communications or public affairs	39	27	12	11	9	0	2	68	19	47
2019	Access to information and privacy	45	40	12	0	0	0	3	88	0	33
2019	Science and technology	33	35	20	0	12	0	0	68	12	26
2019	Legal services	48	27	16	6	3	0	0	75	9	66
2019	Administration and operations	46	34	10	7	2	1	0	81	9	161
2019	Human resources	59	24	13	2	2	0	0	83	4	54
2019	Financial management	64	25	9	2	0	0	0	89	2	51
2019	Information management	41	33	18	8	0	0	0	74	8	27
2019	Information technology	33	47	10	6	4	0	0	80	10	49
2019	Policy	49	30	14	2	3	2	0	81	5	61
2019	Project management	42	36	12	0	7	0	3	81	7	33
2019	Other services to the public	51	37	8	4	0	0	0	88	4	22
2019	None of the above	36	23	15	9	11	2	4	62	22	56
2018	Client contact centre	42	21	21	0	9	0	7	67	10	28
2018	Federal regulators	31	28	21	15	3	0	2	60	18	61
2018	Compliance, inspection and enforcement	37	40	14	4	5	0	0	77	9	48
2018	Communications or public affairs	37	28	17	5	9	0	3	67	15	66
2018	Access to information and privacy	54	18	23	0	5	0	0	72	5	39
2018	Science and technology	30	40	9	13	4	0	5	73	17	22
2018	Legal services	35	35	16	4	11	0	0	69	15	49
2018	Administration and operations	40	38	10	8	4	1	1	78	12	161
2018	Human resources	37	31	14	12	2	0	4	71	15	42
2018	Financial management	43	39	14	1	0	2	2	84	1	59
2018	Information management	29	28	22	16	4	0	0	57	20	21
2018	Information technology	42	36	15	5	2	0	0	78	7	44
2018	Policy	31	26	28	7	9	0	0	56	15	70
2018	Project management	19	45	21	5	11	0	0	64	15	35
2018	Other services to the public	45	31	19	5	0	0	0	76	5	29
2018	None of the above	30	29	16	9	8	6	2	64	18	54

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	32	32	23	13	0	0	0	64	13	25
2022	Federal regulators	26	37	18	0	15	0	3	66	16	35
2022	Compliance, inspection and enforcement	22	38	27	6	3	0	3	62	10	60
2022	Communications or public affairs	33	31	30	4	3	0	0	64	6	65
2022	Access to information and privacy	51	17	27	0	5	0	0	68	5	40
2022	Science and technology	29	29	19	7	13	0	4	60	20	20
2022	Legal services	36	28	11	11	13	1	0	64	24	70
2022	Administration and operations	32	31	21	6	6	1	3	65	12	170
2022	Human resources	30	26	16	18	10	0	0	56	28	60
2022	Financial management	41	28	18	11	2	0	0	69	13	65
2022	Procurement	46	21	8	15	11	0	0	67	25	10
2022	Information management	12	39	19	16	15	0	0	50	31	20
2022	Information technology	29	28	16	12	12	2	2	59	24	55
2022	Policy	23	30	23	12	11	1	0	54	23	85
2022	Project management	32	26	23	8	9	0	1	59	17	100
2022	Other services to the public	44	30	11	11	4	0	0	74	16	45
2022	None of the above	28	29	19	14	9	0	0	57	23	60
2020	Client contact centre	31	55	9	0	0	5	0	90	0	20
2020	Federal regulators	24	19	31	16	11	0	0	42	27	39
2020	Compliance, inspection and enforcement	37	24	17	14	7	2	0	62	21	58
2020	Communications or public affairs	35	34	22	4	6	0	0	69	9	54
2020	Access to information and privacy	39	33	14	7	5	2	0	74	12	43
2020	Science and technology	24	36	24	8	8	0	0	60	17	26
2020	Legal services	38	40	14	6	3	0	0	78	9	85
2020	Administration and operations	41	30	15	5	6	0	2	73	12	172
2020	Human resources	33	34	18	8	4	0	2	69	13	48
2020	Financial management	47	26	16	7	2	0	2	75	8	60
2020	Information management	16	56	20	6	3	0	0	72	9	31
2020	Information technology	26	39	26	2	7	0	0	65	9	52
2020	Policy	22	29	26	11	12	0	0	51	23	60
2020	Project management	19	39	20	23	0	0	0	58	23	43
2020	Other services to the public	38	39	20	3	0	0	0	77	3	30
2020	None of the above	45	23	14	9	6	0	2	70	15	62
2019	Client contact centre	57	35	8	0	0	0	0	92	0	23
2019	Federal regulators	32	31	16	19	2	0	0	63	21	58
2019	Compliance, inspection and enforcement	40	32	13	10	6	0	0	72	15	48
2019	Communications or public affairs	27	33	27	4	9	0	0	60	13	47
2019	Access to information and privacy	33	37	15	9	6	0	0	70	15	33
2019	Science and technology	35	26	28	8	4	0	0	61	12	26
2019	Legal services	43	34	11	6	5	0	0	77	12	65
2019	Administration and operations	42	34	13	8	3	0	1	76	11	162
2019	Human resources	32	41	21	2	4	0	0	73	6	54
2019	Financial management	49	28	15	8	0	0	0	77	8	51
2019	Information management	39	46	11	4	0	0	0	85	4	26
2019	Information technology	29	35	20	12	4	0	0	63	17	49
2019	Policy	27	38	19	11	5	0	0	65	16	61
2019	Project management	34	27	18	12	6	0	3	63	19	33
2019	Other services to the public	58	38	4	0	0	0	0	96	0	22
2019	None of the above	31	25	24	13	4	2	2	58	18	56
2018	Client contact centre	62	17	12	0	6	0	3	81	6	28
2018	Federal regulators	22	36	17	16	10	0	0	58	26	61
2018	Compliance, inspection and enforcement	44	29	14	7	7	0	0	73	14	47
2018	Communications or public affairs	32	26	18	20	3	0	1	58	24	65
2018	Access to information and privacy	40	31	16	10	3	0	0	72	13	39
2018	Science and technology	12	61	22	0	6	0	0	73	6	22
2018	Legal services	42	31	14	6	7	0	0	73	13	50
2018	Administration and operations	32	36	22	5	5	0	0	68	10	163
2018	Human resources	25	32	28	11	2	0	2	58	13	42
2018	Financial management	44	35	14	8	0	0	0	78	8	60
2018	Information management	24	43	14	14	5	0	0	67	19	21
2018	Information technology	24	37	17	14	5	0	2	63	19	44
2018	Policy	24	27	23	12	12	0	1	52	25	70
2018	Project management	20	29	32	10	8	0	0	50	18	35
2018	Other services to the public	28	38	24	10	0	0	0	66	10	29
2018	None of the above	45	22	10	13	5	3	2	70	19	54

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	49	18	24	6	3	0	0	67	9	25
2022	Federal regulators	35	28	13	3	15	0	5	66	20	35
2022	Compliance, inspection and enforcement	33	29	22	3	10	0	2	64	13	60
2022	Communications or public affairs	45	29	14	5	4	0	3	76	9	65
2022	Access to information and privacy	63	16	19	0	3	0	0	78	3	40
2022	Science and technology	37	23	12	0	25	0	4	62	26	20
2022	Legal services	48	21	10	8	13	0	0	69	21	70
2022	Administration and operations	47	25	12	5	7	0	2	74	13	170
2022	Human resources	43	29	11	12	4	0	1	73	16	60
2022	Financial management	51	17	19	11	3	0	0	68	13	65
2022	Procurement	47	19	34	0	0	0	0	66	0	10
2022	Information management	15	45	20	19	0	0	0	60	19	20
2022	Information technology	30	43	13	8	4	2	0	74	12	55
2022	Policy	21	34	19	11	16	0	0	54	27	85
2022	Project management	36	27	20	9	7	0	1	64	16	100
2022	Other services to the public	39	37	14	8	2	0	0	76	10	45
2022	None of the above	32	23	16	22	7	0	0	56	29	60
2020	Client contact centre	50	29	0	10	0	5	6	89	11	20
2020	Federal regulators	33	23	30	11	3	0	0	56	14	39
2020	Compliance, inspection and enforcement	28	34	20	11	5	2	0	63	17	58
2020	Communications or public affairs	43	25	21	9	2	0	0	68	11	54
2020	Access to information and privacy	46	26	16	5	5	2	0	74	10	43
2020	Science and technology	45	3	24	16	8	0	4	51	25	26
2020	Legal services	49	26	13	9	3	0	0	75	13	85
2020	Administration and operations	45	32	12	6	4	0	1	78	10	174
2020	Human resources	57	16	16	6	4	0	0	73	11	47
2020	Financial management	51	28	16	5	0	0	0	79	5	60
2020	Information management	48	22	16	12	0	0	3	71	13	31
2020	Information technology	47	31	10	7	5	0	0	78	12	52
2020	Policy	25	23	23	12	16	0	0	48	29	61
2020	Project management	35	21	25	12	7	0	0	56	19	43
2020	Other services to the public	50	27	21	3	0	0	0	76	3	30
2020	None of the above	47	27	8	9	8	0	2	75	17	62
2019	Client contact centre	53	26	13	4	4	0	0	79	8	23
2019	Federal regulators	33	23	15	23	5	0	0	57	28	58
2019	Compliance, inspection and enforcement	36	32	14	8	8	0	2	69	16	48
2019	Communications or public affairs	38	32	17	6	7	0	0	70	13	46
2019	Access to information and privacy	49	24	15	12	0	0	0	73	12	33
2019	Science and technology	38	34	4	15	8	0	0	72	24	26
2019	Legal services	50	27	7	8	7	0	0	77	15	66
2019	Administration and operations	49	26	14	6	4	0	1	75	10	161
2019	Human resources	48	28	11	9	4	0	0	76	13	54
2019	Financial management	53	31	12	2	0	2	0	86	2	51
2019	Information management	43	28	10	15	0	0	3	73	16	27
2019	Information technology	43	34	8	8	4	2	0	80	12	49
2019	Policy	37	30	18	10	5	0	0	67	15	61
2019	Project management	34	36	18	6	3	0	3	72	9	33
2019	Other services to the public	64	27	5	4	0	0	0	91	4	22
2019	None of the above	31	32	16	7	8	4	2	67	16	56
2018	Client contact centre	69	9	10	3	9	0	0	78	12	28
2018	Federal regulators	33	30	8	24	5	0	0	63	29	61
2018	Compliance, inspection and enforcement	40	34	11	8	7	0	0	74	14	48
2018	Communications or public affairs	31	36	13	13	6	0	0	67	19	65
2018	Access to information and privacy	41	20	13	21	5	0	0	61	26	39
2018	Science and technology	17	39	32	7	5	0	0	56	12	23
2018	Legal services	44	24	18	9	5	0	0	68	14	50
2018	Administration and operations	38	36	14	7	4	0	0	75	11	161
2018	Human resources	24	40	17	10	5	0	4	67	16	42
2018	Financial management	46	32	10	8	3	0	2	80	10	60
2018	Information management	42	28	14	11	4	0	0	71	15	21
2018	Information technology	46	30	14	10	0	0	0	76	10	44
2018	Policy	29	25	15	14	15	0	1	55	30	70
2018	Project management	23	42	20	13	2	0	0	65	15	35
2018	Other services to the public	41	46	10	3	0	0	0	87	3	29
2018	None of the above	39	26	20	12	4	0	0	65	15	54

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	49	24	23	3	0	0	0	74	3	25
2022	Federal regulators	50	12	9	12	11	0	6	66	24	35
2022	Compliance, inspection and enforcement	43	29	11	5	9	0	3	75	14	60
2022	Communications or public affairs	63	13	12	5	4	0	3	78	10	65
2022	Access to information and privacy	65	17	5	10	3	0	0	82	13	40
2022	Science and technology	54	35	3	8	0	0	0	88	8	20
2022	Legal services	57	18	13	3	9	0	0	75	12	65
2022	Administration and operations	61	22	7	3	4	0	2	85	7	170
2022	Human resources	51	27	16	3	3	0	0	78	6	60
2022	Financial management	64	14	9	6	7	0	0	78	13	65
2022	Procurement	43	38	8	11	0	0	0	81	11	10
2022	Information management	36	37	14	9	3	0	0	73	12	20
2022	Information technology	54	29	5	3	6	2	0	86	10	55
2022	Policy	57	19	13	3	8	0	1	76	11	85
2022	Project management	53	18	16	8	3	1	2	73	11	100
2022	Other services to the public	61	20	4	9	4	0	2	82	13	45
2022	None of the above	48	22	18	6	4	0	1	71	11	60
2020	Client contact centre	61	14	10	5	0	5	6	83	5	20
2020	Federal regulators	41	25	3	21	11	0	0	66	32	40
2020	Compliance, inspection and enforcement	50	27	5	12	5	2	0	78	17	58
2020	Communications or public affairs	55	25	13	2	5	0	0	80	7	55
2020	Access to information and privacy	66	8	5	12	10	0	0	74	21	42
2020	Science and technology	49	30	8	8	4	0	0	79	13	26
2020	Legal services	57	22	13	6	2	0	0	79	8	84
2020	Administration and operations	60	24	9	4	3	0	1	85	7	173
2020	Human resources	66	15	8	6	4	0	0	81	11	48
2020	Financial management	59	19	12	8	2	0	0	78	10	59
2020	Information management	49	28	10	7	0	3	3	83	7	31
2020	Information technology	63	32	0	3	2	0	0	95	5	52
2020	Policy	49	25	11	5	10	0	0	74	15	60
2020	Project management	58	28	2	9	3	0	0	86	11	43
2020	Other services to the public	66	27	7	0	0	0	0	93	0	30
2020	None of the above	56	19	15	0	8	0	2	76	8	62
2019	Client contact centre	60	24	8	8	0	0	0	84	8	23
2019	Federal regulators	43	32	13	5	6	0	1	76	11	58
2019	Compliance, inspection and enforcement	51	23	10	6	8	0	2	76	14	48
2019	Communications or public affairs	50	28	7	6	7	2	0	81	13	47
2019	Access to information and privacy	55	18	9	12	3	3	0	75	16	33
2019	Science and technology	53	19	20	0	8	0	0	72	8	26
2019	Legal services	64	20	10	3	3	0	0	84	6	66
2019	Administration and operations	53	21	13	8	5	0	0	74	13	161
2019	Human resources	64	23	9	2	2	0	0	88	4	54
2019	Financial management	66	22	7	2	0	0	2	90	2	51
2019	Information management	64	17	7	8	4	0	0	81	12	27
2019	Information technology	50	28	10	10	0	2	0	80	10	49
2019	Policy	65	19	10	4	3	0	0	84	7	61
2019	Project management	63	18	12	0	4	0	3	84	4	33
2019	Other services to the public	83	9	0	8	0	0	0	92	8	22
2019	None of the above	37	24	14	7	11	4	2	66	19	56

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	50	25	22	3	0	0	0	74	3	25
2022	Federal regulators	43	33	0	11	10	0	3	78	22	35
2022	Compliance, inspection and enforcement	34	36	22	0	6	0	1	71	6	60
2022	Communications or public affairs	55	22	9	6	4	0	3	80	11	65
2022	Access to information and privacy	45	30	17	8	0	0	0	75	8	40
2022	Science and technology	52	19	14	8	4	0	4	73	12	20
2022	Legal services	48	32	9	4	7	0	0	80	11	70
2022	Administration and operations	56	25	10	2	5	0	2	82	7	170
2022	Human resources	56	22	8	7	3	0	4	81	10	60
2022	Financial management	42	29	19	5	4	0	0	71	10	65
2022	Procurement	47	25	16	11	0	0	0	73	11	10
2022	Information management	44	11	17	2	19	0	6	59	23	20
2022	Information technology	60	22	9	5	4	0	0	82	9	55
2022	Policy	45	27	9	11	7	0	1	73	18	85
2022	Project management	50	21	19	6	4	1	0	71	10	105
2022	Other services to the public	35	37	20	5	3	0	0	72	7	45
2022	None of the above	36	36	15	6	5	2	0	73	11	60
2020	Client contact centre	15	51	19	15	0	0	0	66	15	20
2020	Federal regulators	29	38	18	7	8	0	0	66	15	40
2020	Compliance, inspection and enforcement	34	27	17	8	12	2	0	62	21	58
2020	Communications or public affairs	26	38	23	9	4	0	0	64	13	55
2020	Access to information and privacy	31	21	28	12	9	0	0	51	21	43
2020	Science and technology	20	30	27	23	0	0	0	50	23	26
2020	Legal services	25	34	25	14	1	0	0	59	15	85
2020	Administration and operations	37	25	21	11	4	0	1	63	16	174
2020	Human resources	44	31	12	6	6	0	0	76	12	48
2020	Financial management	47	21	23	6	2	0	0	68	8	60
2020	Information management	25	48	21	3	3	0	0	73	6	31
2020	Information technology	45	38	12	0	3	2	0	84	3	52
2020	Policy	26	24	29	9	13	0	0	50	21	61
2020	Project management	41	30	13	4	9	0	2	73	14	43
2020	Other services to the public	46	35	13	7	0	0	0	81	7	29
2020	None of the above	33	32	18	12	5	0	0	65	17	62

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	35	38	20	5	3	0	0	72	8	25
2022	Federal regulators	47	31	12	6	3	0	0	79	9	35
2022	Compliance, inspection and enforcement	38	38	9	11	2	0	1	77	13	60
2022	Communications or public affairs	38	35	13	12	3	0	0	73	14	65
2022	Access to information and privacy	51	31	12	0	6	0	0	83	6	40
2022	Science and technology	45	23	12	11	5	0	4	71	17	20
2022	Legal services	42	41	7	9	1	0	0	83	11	70
2022	Administration and operations	41	30	13	8	5	0	2	73	13	165
2022	Human resources	40	19	17	11	12	0	2	60	23	60
2022	Financial management	36	29	16	13	6	0	0	65	19	65
2022	Procurement	38	32	19	11	0	0	0	70	11	10
2022	Information management	16	64	12	7	0	0	0	80	7	20
2022	Information technology	46	33	6	9	2	4	0	82	12	55
2022	Policy	38	27	17	14	4	0	0	66	18	85
2022	Project management	32	32	17	12	6	1	0	65	18	105
2022	Other services to the public	49	22	18	7	4	0	0	71	11	45
2022	None of the above	44	27	17	7	3	3	0	73	10	60
2020	Client contact centre	45	41	9	0	0	5	0	90	0	20
2020	Federal regulators	27	42	16	10	5	0	0	68	15	40
2020	Compliance, inspection and enforcement	41	25	22	5	5	2	0	67	10	58
2020	Communications or public affairs	38	29	22	11	0	0	0	67	11	55
2020	Access to information and privacy	39	26	19	7	9	0	0	65	16	43
2020	Science and technology	35	27	34	0	4	0	0	62	4	26
2020	Legal services	54	27	14	2	0	2	0	83	2	85
2020	Administration and operations	41	31	18	4	5	0	1	73	9	174
2020	Human resources	34	30	25	8	2	0	0	64	11	47
2020	Financial management	40	30	23	3	3	0	0	70	7	60
2020	Information management	35	40	17	6	0	0	3	77	6	31
2020	Information technology	41	43	9	0	5	0	2	85	5	51
2020	Policy	33	33	16	13	5	0	0	66	18	61
2020	Project management	23	47	18	8	2	2	0	71	10	43
2020	Other services to the public	48	32	17	4	0	0	0	79	4	30
2020	None of the above	42	34	13	7	2	0	2	78	9	62
2019	Client contact centre	46	34	15	4	0	0	0	80	4	23
2019	Federal regulators	51	26	16	5	2	0	0	77	7	58
2019	Compliance, inspection and enforcement	53	33	10	2	3	0	0	86	5	48
2019	Communications or public affairs	54	27	11	4	2	0	3	83	6	47
2019	Access to information and privacy	57	12	15	9	6	0	0	69	16	32
2019	Science and technology	44	42	11	0	4	0	0	85	4	26
2019	Legal services	65	20	8	4	1	1	0	86	6	64
2019	Administration and operations	50	25	17	4	4	0	0	75	8	162
2019	Human resources	47	28	17	4	4	0	0	75	8	54
2019	Financial management	56	28	8	7	0	0	2	85	7	51
2019	Information management	40	36	16	8	0	0	0	77	8	27
2019	Information technology	55	26	13	4	2	0	0	81	6	49
2019	Policy	44	25	24	3	2	2	0	71	5	61
2019	Project management	41	33	19	0	4	0	3	77	4	32
2019	Other services to the public	42	49	4	4	0	0	0	92	4	22
2019	None of the above	50	27	13	2	4	4	0	81	6	54
2018	Client contact centre	56	17	18	6	3	0	0	73	9	28
2018	Federal regulators	38	34	13	11	2	2	0	74	13	61
2018	Compliance, inspection and enforcement	47	36	12	3	2	0	0	83	5	48
2018	Communications or public affairs	48	31	13	3	3	3	0	81	6	65
2018	Access to information and privacy	47	15	27	8	3	0	0	62	11	38
2018	Science and technology	34	44	17	0	6	0	0	77	6	22
2018	Legal services	43	40	9	4	3	0	2	84	6	50
2018	Administration and operations	36	45	11	5	3	0	1	81	8	159
2018	Human resources	24	48	14	12	0	0	2	73	12	42
2018	Financial management	44	30	11	10	3	0	3	76	13	60
2018	Information management	55	25	0	5	10	0	5	84	16	20
2018	Information technology	37	36	4	19	2	0	2	74	22	44
2018	Policy	46	30	11	6	7	0	0	76	13	70
2018	Project management	25	42	20	13	0	0	0	67	13	35
2018	Other services to the public	59	13	26	0	3	0	0	72	3	28
2018	None of the above	50	31	13	5	0	0	0	81	5	53

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	48	20	32	0	0	0	0	68	0	25
2022	Federal regulators	56	21	11	6	3	0	3	79	9	35
2022	Compliance, inspection and enforcement	67	15	10	1	3	1	3	85	5	60
2022	Communications or public affairs	76	13	4	3	0	0	3	92	3	60
2022	Access to information and privacy	77	17	6	0	0	0	0	94	0	35
2022	Science and technology	68	13	11	4	0	0	4	84	4	20
2022	Legal services	59	19	6	6	5	1	3	81	12	70
2022	Administration and operations	68	17	7	3	2	2	2	88	5	170
2022	Human resources	63	13	7	0	6	2	9	85	7	60
2022	Financial management	62	22	7	8	0	0	1	85	8	65
2022	Procurement	92	0	8	0	0	0	0	92	0	10
2022	Information management	60	19	14	0	6	0	0	80	6	20
2022	Information technology	70	18	6	3	3	0	0	88	6	55
2022	Policy	57	23	5	6	5	1	3	83	12	85
2022	Project management	58	18	14	4	1	2	3	80	6	105
2022	Other services to the public	61	22	10	2	4	0	0	83	6	45
2022	None of the above	66	21	6	1	2	0	4	91	3	60
2020	Client contact centre	44	42	10	5	0	0	0	85	5	21
2020	Federal regulators	55	21	22	0	3	0	0	75	3	39
2020	Compliance, inspection and enforcement	54	25	7	9	3	2	0	81	13	57
2020	Communications or public affairs	43	36	17	4	0	0	0	79	4	54
2020	Access to information and privacy	51	21	12	7	7	0	2	74	14	43
2020	Science and technology	63	29	4	0	4	0	0	92	4	26
2020	Legal services	43	32	17	5	1	0	2	77	6	84
2020	Administration and operations	56	25	13	4	2	0	0	81	6	173
2020	Human resources	70	19	6	0	2	0	2	91	2	48
2020	Financial management	74	15	6	2	2	0	2	90	4	59
2020	Information management	55	22	13	7	0	3	0	80	7	31
2020	Information technology	66	25	5	4	0	0	0	91	4	52
2020	Policy	47	22	22	3	3	0	3	72	6	62
2020	Project management	66	9	15	7	0	0	2	77	7	43
2020	Other services to the public	69	18	10	3	0	0	0	87	3	30
2020	None of the above	54	27	16	1	1	0	0	81	3	61
2019	Client contact centre	71	19	0	4	5	0	0	91	9	23
2019	Federal regulators	59	24	16	2	0	0	0	82	2	58
2019	Compliance, inspection and enforcement	72	12	9	4	2	0	2	85	6	48
2019	Communications or public affairs	64	22	8	0	4	0	3	88	4	47
2019	Access to information and privacy	73	6	12	0	9	0	0	79	9	33
2019	Science and technology	57	28	8	4	5	0	0	84	8	26
2019	Legal services	67	21	9	0	1	0	1	89	1	66
2019	Administration and operations	69	14	7	6	2	0	1	84	8	160
2019	Human resources	76	15	3	5	0	0	0	91	5	54
2019	Financial management	86	4	6	2	0	0	2	92	2	51
2019	Information management	60	15	15	7	0	0	3	77	7	27
2019	Information technology	75	15	6	2	2	0	0	90	4	48
2019	Policy	53	25	17	0	3	2	0	79	3	60
2019	Project management	63	21	3	0	7	0	6	90	7	33
2019	Other services to the public	68	32	0	0	0	0	0	100	0	22
2019	None of the above	64	20	9	3	2	2	0	85	5	56
2018	Client contact centre	58	27	10	0	6	0	0	85	6	28
2018	Federal regulators	63	18	12	5	0	0	2	83	5	60
2018	Compliance, inspection and enforcement	56	27	13	4	0	0	0	83	4	47
2018	Communications or public affairs	57	24	12	3	3	0	1	82	6	66
2018	Access to information and privacy	62	7	15	13	3	0	0	69	16	39
2018	Science and technology	73	27	0	0	0	0	0	100	0	22
2018	Legal services	66	21	8	2	0	0	4	90	2	49
2018	Administration and operations	68	17	8	4	0	0	2	88	4	159
2018	Human resources	71	19	9	0	0	0	2	91	0	42
2018	Financial management	69	21	4	0	1	0	5	94	1	60
2018	Information management	49	24	22	5	0	0	0	73	5	21
2018	Information technology	79	16	0	2	2	0	2	96	4	43
2018	Policy	47	30	13	4	5	0	1	78	9	70
2018	Project management	58	25	10	2	5	0	0	83	7	35
2018	Other services to the public	70	14	10	4	3	0	0	83	7	28
2018	None of the above	64	24	4	3	3	0	2	89	7	54

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	59	14	25	3	0	0	0	73	3	25
2022	Federal regulators	58	24	15	0	3	0	0	83	3	35
2022	Compliance, inspection and enforcement	41	39	13	4	2	0	1	81	6	55
2022	Communications or public affairs	63	25	8	0	0	0	3	92	0	65
2022	Access to information and privacy	61	31	6	0	3	0	0	92	3	40
2022	Science and technology	51	22	10	7	10	0	0	73	17	20
2022	Legal services	60	18	12	7	2	0	0	78	10	70
2022	Administration and operations	58	32	3	2	2	0	3	93	4	170
2022	Human resources	58	22	7	8	3	0	2	81	12	60
2022	Financial management	57	30	6	7	0	0	0	87	7	65
2022	Procurement	83	10	8	0	0	0	0	92	0	10
2022	Information management	62	29	8	0	0	0	0	92	0	20
2022	Information technology	67	16	4	4	5	2	2	86	10	55
2022	Policy	53	26	6	8	6	0	0	80	14	85
2022	Project management	55	29	11	1	3	0	1	85	4	105
2022	Other services to the public	59	25	13	2	2	0	0	83	4	45
2022	None of the above	50	26	16	6	1	0	1	77	7	60
2020	Client contact centre	37	42	10	5	6	0	0	79	11	21
2020	Federal regulators	39	35	13	7	5	0	0	75	12	40
2020	Compliance, inspection and enforcement	33	40	13	5	7	2	0	74	12	58
2020	Communications or public affairs	31	41	19	7	2	0	0	72	9	55
2020	Access to information and privacy	53	26	14	5	2	0	0	79	7	42
2020	Science and technology	31	45	20	0	4	0	0	76	4	26
2020	Legal services	38	38	20	3	1	0	0	76	5	85
2020	Administration and operations	46	38	11	4	1	0	1	84	5	173
2020	Human resources	51	39	6	4	0	0	0	90	4	48
2020	Financial management	51	29	13	3	2	0	1	81	5	60
2020	Information management	56	26	11	3	0	0	3	85	3	30
2020	Information technology	68	28	4	0	0	0	0	96	0	52
2020	Policy	27	52	15	3	2	0	2	80	5	60
2020	Project management	38	34	16	7	5	0	0	73	12	43
2020	Other services to the public	58	29	10	4	0	0	0	87	4	30
2020	None of the above	43	28	15	5	9	0	0	72	13	61

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	76	17	8	0	0	0	0	92	0	25
2022	Federal regulators	75	17	3	0	0	0	6	97	0	35
2022	Compliance, inspection and enforcement	75	15	2	0	4	0	4	94	4	60
2022	Communications or public affairs	79	10	0	0	0	0	11	100	0	65
2022	Access to information and privacy	83	7	3	0	3	0	5	94	3	40
2022	Science and technology	79	4	5	0	0	0	12	94	0	20
2022	Legal services	73	10	5	3	1	2	7	90	4	70
2022	Administration and operations	76	9	3	3	1	1	8	93	4	170
2022	Human resources	84	8	0	0	1	0	7	99	1	60
2022	Financial management	83	11	5	0	1	0	0	94	1	65
2022	Procurement	100	0	0	0	0	0	0	100	0	10
2022	Information management	65	22	0	13	0	0	0	87	13	20
2022	Information technology	79	11	3	2	0	2	4	95	2	55
2022	Policy	74	13	2	2	3	1	5	93	5	85
2022	Project management	77	11	3	3	1	1	4	93	4	105
2022	Other services to the public	80	11	2	0	2	0	5	96	2	45
2022	None of the above	67	18	3	3	2	0	8	92	5	60
2020	Client contact centre	56	24	10	0	0	0	10	89	0	21
2020	Federal regulators	82	7	3	6	0	0	3	92	6	40
2020	Compliance, inspection and enforcement	73	10	7	3	2	2	4	88	5	58
2020	Communications or public affairs	78	7	2	0	0	0	13	98	0	55
2020	Access to information and privacy	77	9	5	5	0	0	5	90	5	43
2020	Science and technology	68	13	8	0	4	3	4	87	4	26
2020	Legal services	82	7	5	1	0	0	5	94	1	85
2020	Administration and operations	76	16	4	2	2	0	1	93	3	172
2020	Human resources	87	8	0	2	0	0	2	98	2	48
2020	Financial management	71	16	3	4	0	0	7	93	4	60
2020	Information management	75	16	7	0	0	0	3	93	0	31
2020	Information technology	87	9	2	2	0	0	0	96	2	52
2020	Policy	66	22	4	2	0	2	5	94	2	61
2020	Project management	71	15	5	2	5	0	2	88	7	42
2020	Other services to the public	86	10	3	0	0	0	0	97	0	30
2020	None of the above	82	9	3	2	1	1	2	94	3	62
2019	Client contact centre	73	8	0	10	0	0	8	89	11	21
2019	Federal regulators	87	8	2	2	0	2	0	97	2	57
2019	Compliance, inspection and enforcement	79	11	0	2	2	0	6	96	4	47
2019	Communications or public affairs	79	13	6	0	2	0	0	92	2	46
2019	Access to information and privacy	91	6	0	0	0	0	3	100	0	33
2019	Science and technology	79	4	4	9	0	0	4	87	9	25
2019	Legal services	79	8	1	1	1	2	7	96	3	66
2019	Administration and operations	78	9	5	2	1	0	6	92	3	159
2019	Human resources	86	6	3	0	0	0	5	96	0	54
2019	Financial management	83	2	4	0	0	2	9	96	0	51
2019	Information management	70	16	4	0	0	0	10	95	0	27
2019	Information technology	85	13	2	0	0	0	0	98	0	49
2019	Policy	77	10	11	0	0	2	0	88	0	61
2019	Project management	82	9	6	0	0	0	3	94	0	33
2019	Other services to the public	87	13	0	0	0	0	0	100	0	22
2019	None of the above	78	7	2	0	2	4	8	96	2	55
2018	Client contact centre	78	7	6	0	3	0	7	91	3	28
2018	Federal regulators	74	16	5	2	0	0	3	93	2	61
2018	Compliance, inspection and enforcement	79	10	7	2	2	0	0	89	4	47
2018	Communications or public affairs	85	5	3	4	0	0	3	93	4	66
2018	Access to information and privacy	79	5	11	0	0	0	6	89	0	39
2018	Science and technology	71	9	17	4	0	0	0	80	4	22
2018	Legal services	87	10	0	3	0	0	0	97	3	50
2018	Administration and operations	79	11	5	1	0	1	3	94	1	160
2018	Human resources	72	8	6	0	0	0	13	93	0	42
2018	Financial management	78	10	6	0	0	4	2	94	0	59
2018	Information management	72	10	5	0	0	0	14	95	0	20
2018	Information technology	81	12	2	3	0	0	2	95	3	44
2018	Policy	75	12	5	1	5	0	3	89	6	70
2018	Project management	81	14	0	0	2	0	3	98	2	35
2018	Other services to the public	78	12	9	0	0	0	0	91	0	29
2018	None of the above	78	11	0	0	4	0	7	96	4	53

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	84	11	4	0	0	0	0	96	0	25
2022	Federal regulators	61	13	11	9	6	0	0	75	14	35
2022	Compliance, inspection and enforcement	76	12	3	6	4	0	0	88	9	60
2022	Communications or public affairs	86	7	0	3	0	1	3	97	3	65
2022	Access to information and privacy	90	3	0	0	5	0	3	95	5	40
2022	Science and technology	63	24	0	5	0	0	8	95	5	20
2022	Legal services	78	9	8	0	1	3	1	91	1	70
2022	Administration and operations	80	7	4	1	2	1	5	93	4	170
2022	Human resources	89	7	2	0	2	0	1	97	2	60
2022	Financial management	77	14	1	4	3	0	1	92	7	65
2022	Procurement	93	0	0	0	0	0	7	100	0	10
2022	Information management	100	0	0	0	0	0	0	100	0	20
2022	Information technology	81	11	0	1	2	4	1	96	4	55
2022	Policy	83	4	1	3	4	2	3	91	8	85
2022	Project management	80	4	8	0	2	2	4	89	2	105
2022	Other services to the public	75	9	8	2	0	0	5	89	2	45
2022	None of the above	76	8	10	0	1	2	3	88	1	60
2020	Client contact centre	86	4	0	0	0	0	10	100	0	21
2020	Federal regulators	62	5	16	3	8	3	3	71	12	40
2020	Compliance, inspection and enforcement	76	11	2	3	2	3	4	93	5	58
2020	Communications or public affairs	84	4	0	6	0	0	7	94	6	55
2020	Access to information and privacy	77	5	2	7	2	0	7	88	10	43
2020	Science and technology	75	4	8	0	8	0	4	83	9	26
2020	Legal services	88	8	1	1	0	0	1	98	1	85
2020	Administration and operations	85	7	4	1	2	1	1	93	3	171
2020	Human resources	88	6	4	2	0	0	0	94	2	48
2020	Financial management	81	6	2	2	2	0	7	94	4	60
2020	Information management	83	10	4	0	0	0	3	96	0	30
2020	Information technology	89	9	0	0	2	0	0	98	2	52
2020	Policy	67	8	5	7	5	6	2	82	13	62
2020	Project management	70	14	9	0	2	0	5	88	2	43
2020	Other services to the public	86	7	0	4	0	3	0	96	4	30
2020	None of the above	83	6	3	2	3	1	2	92	5	62
2019	Client contact centre	74	8	4	0	8	0	6	87	9	23
2019	Federal regulators	69	10	8	7	4	0	3	81	11	58
2019	Compliance, inspection and enforcement	82	4	9	2	4	0	0	86	6	48
2019	Communications or public affairs	80	9	4	0	2	2	2	94	2	47
2019	Access to information and privacy	91	3	3	0	3	0	0	94	3	33
2019	Science and technology	69	8	4	8	8	3	0	79	17	26
2019	Legal services	87	6	1	0	1	1	3	97	1	66
2019	Administration and operations	72	14	5	4	3	1	2	88	7	161
2019	Human resources	85	5	5	2	2	0	0	91	4	54
2019	Financial management	88	5	0	0	0	4	4	100	0	51
2019	Information management	78	3	7	4	3	3	0	85	8	27
2019	Information technology	79	8	4	5	2	0	2	89	7	50
2019	Policy	82	3	5	5	0	0	5	90	5	62
2019	Project management	69	18	3	3	4	0	3	90	7	33
2019	Other services to the public	77	9	9	5	0	0	0	86	5	22
2019	None of the above	69	9	8	0	10	4	0	81	11	56
2018	Client contact centre	75	6	6	0	6	0	7	87	6	28
2018	Federal regulators	64	17	8	5	2	2	3	85	7	60
2018	Compliance, inspection and enforcement	69	13	2	8	4	2	3	86	12	48
2018	Communications or public affairs	81	2	4	5	4	0	3	86	10	66
2018	Access to information and privacy	67	23	5	0	3	0	3	92	3	39
2018	Science and technology	58	17	11	9	0	0	5	79	10	22
2018	Legal services	81	8	4	5	2	0	0	90	7	50
2018	Administration and operations	74	10	7	3	3	0	3	87	6	160
2018	Human resources	78	7	6	2	0	2	4	91	3	42
2018	Financial management	79	10	3	3	2	0	3	92	5	60
2018	Information management	64	18	9	0	0	0	9	90	0	21
2018	Information technology	77	11	8	0	0	0	4	92	0	44
2018	Policy	66	15	7	4	8	0	1	82	11	70
2018	Project management	72	16	5	2	5	0	0	88	7	35
2018	Other services to the public	87	7	3	0	3	0	0	94	3	29
2018	None of the above	72	4	5	2	13	0	4	80	15	54

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	68	25	7	0	0	0	0	93	0	25
2022	Federal regulators	53	25	11	6	5	0	0	77	11	35
2022	Compliance, inspection and enforcement	74	20	4	1	0	0	1	94	1	60
2022	Communications or public affairs	75	20	3	0	0	0	3	97	0	65
2022	Access to information and privacy	71	16	8	0	3	0	2	89	3	40
2022	Science and technology	47	32	14	4	0	0	4	81	4	20
2022	Legal services	71	15	9	5	0	0	0	86	5	70
2022	Administration and operations	66	21	7	1	1	0	4	91	2	170
2022	Human resources	75	20	0	2	1	0	2	96	4	60
2022	Financial management	66	25	4	2	2	0	0	91	5	65
2022	Procurement	80	9	11	0	0	0	0	89	0	10
2022	Information management	65	23	9	0	3	0	0	88	3	20
2022	Information technology	77	14	0	5	1	2	2	94	6	55
2022	Policy	63	28	5	0	2	0	2	93	2	85
2022	Project management	67	18	6	4	3	2	0	87	7	105
2022	Other services to the public	67	25	8	0	0	0	0	92	0	45
2022	None of the above	54	26	9	7	1	2	0	82	9	60
2020	Client contact centre	77	19	0	0	0	0	4	100	0	21
2020	Federal regulators	52	32	2	11	3	0	0	84	14	39
2020	Compliance, inspection and enforcement	67	15	9	2	2	2	4	87	4	57
2020	Communications or public affairs	75	11	12	0	2	0	0	86	2	55
2020	Access to information and privacy	79	7	2	2	2	0	7	93	5	43
2020	Science and technology	56	28	12	0	0	0	4	87	0	26
2020	Legal services	66	26	6	2	0	0	0	92	2	85
2020	Administration and operations	79	10	7	1	2	0	1	90	3	171
2020	Human resources	81	11	6	2	0	0	0	92	2	48
2020	Financial management	61	28	2	5	4	0	1	90	9	60
2020	Information management	71	16	6	4	0	0	3	90	4	31
2020	Information technology	74	19	4	4	0	0	0	93	4	52
2020	Policy	63	23	6	3	2	2	2	89	5	62
2020	Project management	78	15	5	0	2	0	0	93	2	42
2020	Other services to the public	68	25	3	4	0	0	0	93	4	30
2020	None of the above	73	18	4	2	0	0	3	94	2	62
2019	Client contact centre	61	18	17	0	4	0	0	79	4	23
2019	Federal regulators	54	30	9	5	2	0	0	84	7	58
2019	Compliance, inspection and enforcement	72	19	7	2	0	0	0	91	2	47
2019	Communications or public affairs	53	30	4	8	2	0	2	85	11	47
2019	Access to information and privacy	76	21	3	0	0	0	0	97	0	33
2019	Science and technology	38	36	18	4	4	0	0	74	8	26
2019	Legal services	69	21	8	0	1	0	1	90	1	66
2019	Administration and operations	60	27	9	3	1	0	1	88	3	159
2019	Human resources	72	12	13	4	0	0	0	83	4	54
2019	Financial management	61	25	12	2	0	0	0	86	2	51
2019	Information management	46	32	19	0	0	3	0	81	0	27
2019	Information technology	63	17	13	0	8	0	0	79	8	49
2019	Policy	60	26	4	3	3	2	2	89	6	62
2019	Project management	62	18	3	9	7	0	0	80	16	32
2019	Other services to the public	68	23	5	4	0	0	0	91	4	22
2019	None of the above	57	20	8	9	3	2	0	79	13	56
2018	Client contact centre	77	17	6	0	0	0	0	94	0	28
2018	Federal regulators	40	36	13	5	3	0	3	78	8	61
2018	Compliance, inspection and enforcement	53	31	6	8	2	0	0	84	10	48
2018	Communications or public affairs	65	16	14	3	2	0	0	82	5	66
2018	Access to information and privacy	49	28	16	7	0	0	0	77	7	39
2018	Science and technology	55	16	7	16	5	0	0	72	22	23
2018	Legal services	58	27	13	0	0	0	2	87	0	50
2018	Administration and operations	54	30	9	3	1	1	2	86	5	163
2018	Human resources	52	35	9	2	2	0	0	86	5	42
2018	Financial management	53	27	15	3	0	0	2	82	3	61
2018	Information management	47	34	14	4	0	0	0	81	4	21
2018	Information technology	64	24	8	0	2	2	0	90	2	44
2018	Policy	53	26	10	4	6	0	1	80	10	72
2018	Project management	52	25	16	7	0	0	0	77	7	35
2018	Other services to the public	55	39	3	3	0	0	0	94	3	29
2018	None of the above	58	21	12	4	3	0	2	81	7	53

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	70	26	0	0	3	0	0	97	3	25
2022	Federal regulators	63	5	7	6	13	0	5	72	21	35
2022	Compliance, inspection and enforcement	64	15	7	2	11	0	0	80	13	60
2022	Communications or public affairs	72	14	3	3	4	0	3	89	8	65
2022	Access to information and privacy	76	13	3	3	3	0	2	92	5	40
2022	Science and technology	68	14	5	12	0	0	0	83	12	20
2022	Legal services	76	11	9	0	3	0	0	88	3	70
2022	Administration and operations	72	13	6	3	2	0	3	88	6	165
2022	Human resources	73	20	5	0	2	0	0	93	2	60
2022	Financial management	73	16	5	2	4	0	0	88	6	65
2022	Procurement	89	0	11	0	0	0	0	89	0	10
2022	Information management	42	45	7	6	0	0	0	87	6	20
2022	Information technology	75	10	4	5	4	2	0	87	10	55
2022	Policy	54	28	6	6	4	0	2	83	11	85
2022	Project management	70	13	9	4	3	0	1	83	8	105
2022	Other services to the public	69	13	10	4	2	0	2	84	6	45
2022	None of the above	64	14	5	4	9	3	2	81	13	60
2020	Client contact centre	78	18	0	0	0	0	4	100	0	21
2020	Federal regulators	48	21	5	16	8	0	2	70	25	40
2020	Compliance, inspection and enforcement	63	17	0	7	5	2	6	87	13	58
2020	Communications or public affairs	78	10	8	2	2	0	0	88	4	55
2020	Access to information and privacy	75	7	2	7	2	0	7	88	10	43
2020	Science and technology	59	16	8	12	0	0	4	78	13	26
2020	Legal services	70	18	6	3	3	0	0	88	7	85
2020	Administration and operations	74	10	7	4	3	0	1	85	7	172
2020	Human resources	68	16	9	4	4	0	0	84	8	47
2020	Financial management	75	10	6	2	5	0	1	87	7	60
2020	Information management	62	22	3	7	0	3	3	89	8	31
2020	Information technology	81	7	5	5	2	0	0	88	7	52
2020	Policy	53	19	11	3	13	0	0	73	16	62
2020	Project management	64	14	15	5	2	0	0	78	7	42
2020	Other services to the public	82	0	11	3	4	0	0	82	6	30
2020	None of the above	68	12	5	6	5	0	5	84	12	62
2019	Client contact centre	76	15	0	4	4	0	0	92	8	23
2019	Federal regulators	60	17	6	9	7	0	0	77	17	57
2019	Compliance, inspection and enforcement	60	19	2	7	6	0	6	85	13	48
2019	Communications or public affairs	64	13	8	9	4	0	2	79	13	47
2019	Access to information and privacy	82	6	9	0	3	0	0	88	3	33
2019	Science and technology	58	17	12	0	13	0	0	75	13	25
2019	Legal services	69	14	6	6	4	0	1	84	10	65
2019	Administration and operations	63	19	10	2	5	0	1	82	8	161
2019	Human resources	81	8	7	2	2	0	0	89	4	54
2019	Financial management	73	16	4	4	0	0	4	92	4	51
2019	Information management	74	7	12	3	3	0	0	81	7	27
2019	Information technology	65	15	8	4	5	0	2	82	9	50
2019	Policy	67	19	5	5	2	2	2	89	6	62
2019	Project management	72	6	6	3	10	0	3	81	13	33
2019	Other services to the public	69	22	9	0	0	0	0	91	0	22
2019	None of the above	51	15	7	8	15	2	2	70	23	56
2018	Client contact centre	72	6	10	0	9	0	3	81	9	28
2018	Federal regulators	41	33	10	7	6	0	3	76	14	61
2018	Compliance, inspection and enforcement	68	14	11	5	0	0	2	84	5	48
2018	Communications or public affairs	55	22	10	7	5	0	1	78	11	66
2018	Access to information and privacy	63	19	10	5	0	0	3	84	5	38
2018	Science and technology	57	27	6	7	3	0	0	84	11	22
2018	Legal services	56	17	11	2	9	0	6	77	12	50
2018	Administration and operations	62	17	9	7	2	1	2	81	10	162
2018	Human resources	55	24	12	0	7	0	2	81	7	42
2018	Financial management	64	20	3	12	0	0	2	85	12	61
2018	Information management	48	28	10	9	0	0	4	81	9	21
2018	Information technology	60	26	4	5	3	0	2	88	8	44
2018	Policy	56	15	11	4	13	0	1	72	17	70
2018	Project management	56	28	5	11	0	0	0	84	11	35
2018	Other services to the public	67	20	6	5	3	0	0	86	7	29
2018	None of the above	57	19	8	3	10	0	2	78	14	54

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	67	15	7	0	0	0	10	92	0	25
2022	Federal regulators	47	20	12	0	7	0	14	78	9	35
2022	Compliance, inspection and enforcement	64	9	4	2	0	0	22	92	3	60
2022	Communications or public affairs	74	10	1	0	0	0	14	98	0	65
2022	Access to information and privacy	73	5	6	3	0	0	14	90	3	40
2022	Science and technology	51	20	0	5	5	0	20	89	11	20
2022	Legal services	60	12	3	1	0	0	24	94	2	70
2022	Administration and operations	64	10	4	0	1	1	22	94	1	165
2022	Human resources	76	10	1	1	0	0	11	97	1	60
2022	Financial management	64	20	9	0	1	0	6	90	1	65
2022	Procurement	71	9	10	0	0	0	11	89	0	10
2022	Information management	68	2	12	0	3	0	14	82	4	20
2022	Information technology	68	8	3	2	0	2	17	94	2	55
2022	Policy	63	13	3	3	0	0	19	93	4	85
2022	Project management	67	8	2	1	1	0	21	96	2	105
2022	Other services to the public	48	14	2	2	0	0	34	94	4	45
2022	None of the above	61	14	8	1	4	0	13	85	6	60
2020	Client contact centre	77	4	5	0	0	0	13	94	0	21
2020	Federal regulators	44	26	7	13	5	0	5	74	19	40
2020	Compliance, inspection and enforcement	66	5	3	7	0	2	16	87	9	57
2020	Communications or public affairs	69	6	3	2	0	0	20	94	2	55
2020	Access to information and privacy	62	5	0	5	0	0	28	94	6	43
2020	Science and technology	65	20	4	0	0	0	11	95	0	26
2020	Legal services	64	12	7	0	0	0	17	92	0	85
2020	Administration and operations	66	8	3	3	0	0	19	92	4	173
2020	Human resources	68	8	6	0	0	0	18	92	0	48
2020	Financial management	59	10	10	4	0	0	17	83	4	59
2020	Information management	59	15	3	0	4	0	18	92	5	31
2020	Information technology	69	10	4	0	0	0	17	95	0	52
2020	Policy	65	15	2	0	0	0	18	98	0	62
2020	Project management	70	11	9	0	0	0	10	90	0	43
2020	Other services to the public	57	10	3	3	0	0	27	92	4	30
2020	None of the above	71	10	3	0	1	0	14	94	2	61
2019	Client contact centre	62	4	4	4	4	0	22	84	10	23
2019	Federal regulators	42	20	7	1	1	0	28	86	4	57
2019	Compliance, inspection and enforcement	61	8	6	0	0	0	24	91	0	48
2019	Communications or public affairs	52	18	2	0	2	0	25	94	3	47
2019	Access to information and privacy	69	9	0	0	0	0	22	100	0	33
2019	Science and technology	48	11	9	8	0	0	24	78	10	25
2019	Legal services	67	7	0	1	0	0	24	98	2	66
2019	Administration and operations	54	16	7	2	0	0	21	89	2	161
2019	Human resources	60	7	5	0	0	0	27	93	0	54
2019	Financial management	67	13	4	0	0	0	16	95	0	51
2019	Information management	45	17	10	0	4	0	22	81	6	27
2019	Information technology	57	7	4	4	2	0	25	86	9	50
2019	Policy	59	9	7	2	0	2	22	89	2	62
2019	Project management	69	3	6	0	7	0	15	85	8	33
2019	Other services to the public	54	19	10	0	0	0	17	88	0	22
2019	None of the above	57	15	2	4	0	2	20	93	5	56
2018	Client contact centre	26	14	14	3	0	0	43	70	5	28
2018	Federal regulators	34	27	8	2	3	0	26	82	7	59
2018	Compliance, inspection and enforcement	55	12	2	0	2	2	28	94	3	48
2018	Communications or public affairs	67	5	6	0	0	0	22	93	0	65
2018	Access to information and privacy	52	10	8	0	0	0	30	88	0	38
2018	Science and technology	40	37	0	0	0	0	23	100	0	22
2018	Legal services	54	10	4	0	0	0	33	94	0	49
2018	Administration and operations	59	13	4	2	0	1	20	92	3	161
2018	Human resources	57	6	13	0	0	0	23	83	0	42
2018	Financial management	55	14	8	2	0	0	22	88	2	61
2018	Information management	48	0	5	0	4	0	42	84	8	21
2018	Information technology	53	14	5	0	0	0	29	93	0	43
2018	Policy	54	12	6	5	2	0	21	83	10	72
2018	Project management	46	18	0	0	0	0	36	100	0	35
2018	Other services to the public	50	22	3	0	0	0	25	95	0	29
2018	None of the above	63	15	1	0	0	0	21	98	0	52

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	61	27	3	9	0	0	0	88	9	25
2022	Federal regulators	72	19	0	0	3	0	6	97	3	35
2022	Compliance, inspection and enforcement	70	17	7	1	4	0	1	88	5	60
2022	Communications or public affairs	78	14	3	0	0	0	5	97	0	60
2022	Access to information and privacy	43	44	10	0	0	0	2	89	0	40
2022	Science and technology	54	18	19	5	0	0	4	75	5	20
2022	Legal services	70	12	2	2	1	0	12	94	3	70
2022	Administration and operations	71	19	6	1	1	0	3	93	2	165
2022	Human resources	82	10	1	0	1	0	5	97	1	60
2022	Financial management	84	11	1	2	0	0	1	96	2	65
2022	Procurement	100	0	0	0	0	0	0	100	0	10
2022	Information management	82	8	3	0	0	0	7	97	0	20
2022	Information technology	77	10	2	5	3	2	2	90	8	55
2022	Policy	74	14	5	1	1	1	4	93	2	85
2022	Project management	74	15	6	1	0	0	5	93	1	100
2022	Other services to the public	56	26	11	2	0	0	4	86	2	45
2022	None of the above	58	17	13	4	4	0	4	79	8	60
2020	Client contact centre	86	4	5	0	0	0	4	95	0	21
2020	Federal regulators	52	34	11	3	0	0	0	86	3	40
2020	Compliance, inspection and enforcement	61	27	5	3	0	2	2	91	3	58
2020	Communications or public affairs	82	8	3	0	4	0	2	92	4	55
2020	Access to information and privacy	36	26	17	12	5	0	5	65	17	42
2020	Science and technology	62	23	11	0	0	0	4	88	0	26
2020	Legal services	71	18	6	2	0	0	2	91	2	85
2020	Administration and operations	75	14	6	2	2	0	1	90	4	174
2020	Human resources	80	9	4	0	2	0	4	94	2	48
2020	Financial management	79	10	9	0	0	0	3	91	0	60
2020	Information management	71	16	0	7	0	0	6	93	7	31
2020	Information technology	78	16	2	0	0	0	4	98	0	52
2020	Policy	64	24	3	0	3	0	6	93	3	61
2020	Project management	57	22	19	2	0	0	0	79	2	43
2020	Other services to the public	64	29	7	0	0	0	0	93	0	30
2020	None of the above	73	16	10	0	0	0	1	90	0	62
2019	Client contact centre	60	4	22	0	14	0	0	64	14	23
2019	Federal regulators	58	35	2	1	0	0	4	96	2	56
2019	Compliance, inspection and enforcement	66	24	6	0	2	0	2	91	2	48
2019	Communications or public affairs	70	17	2	0	0	0	11	98	0	47
2019	Access to information and privacy	55	21	15	3	6	0	0	76	9	33
2019	Science and technology	78	15	3	4	0	0	0	93	4	26
2019	Legal services	75	11	0	3	0	0	12	97	3	66
2019	Administration and operations	74	15	7	1	1	0	3	91	1	160
2019	Human resources	87	10	3	0	0	0	0	97	0	54
2019	Financial management	82	14	2	0	0	0	2	98	0	51
2019	Information management	77	12	8	0	0	0	4	92	0	26
2019	Information technology	88	10	2	0	0	0	0	98	0	50
2019	Policy	71	14	10	0	0	0	5	90	0	62
2019	Project management	79	15	0	3	0	0	3	97	3	33
2019	Other services to the public	55	36	4	0	0	5	0	96	0	22
2019	None of the above	63	17	2	5	2	2	8	89	9	55
2018	Client contact centre	40	22	33	4	0	0	0	62	4	28
2018	Federal regulators	55	28	10	0	2	0	5	88	2	60
2018	Compliance, inspection and enforcement	63	19	2	6	2	0	8	89	8	48
2018	Communications or public affairs	73	11	2	1	2	0	11	94	3	66
2018	Access to information and privacy	43	23	24	3	5	0	3	68	8	39
2018	Science and technology	67	27	6	0	0	0	0	94	0	22
2018	Legal services	49	26	14	0	0	0	11	85	0	50
2018	Administration and operations	75	14	5	1	0	0	5	94	1	160
2018	Human resources	81	13	0	0	2	0	4	97	3	41
2018	Financial management	66	22	8	2	0	2	2	91	2	61
2018	Information management	82	0	9	0	0	0	9	90	0	21
2018	Information technology	73	18	2	3	0	0	5	95	3	44
2018	Policy	69	13	8	1	1	0	6	88	3	72
2018	Project management	39	35	15	5	0	0	7	79	5	35
2018	Other services to the public	56	24	16	3	0	0	0	80	3	29
2018	None of the above	68	22	4	0	2	0	4	94	2	54

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	74	15	0	8	0	0	3	92	8	25
2022	Federal regulators	82	3	7	5	2	0	0	85	8	35
2022	Compliance, inspection and enforcement	76	18	3	3	0	0	1	95	3	60
2022	Communications or public affairs	73	11	11	0	2	0	3	87	2	65
2022	Access to information and privacy	80	5	4	6	3	0	2	87	9	40
2022	Science and technology	62	13	8	0	5	0	11	85	6	20
2022	Legal services	75	9	5	2	4	0	4	89	6	70
2022	Administration and operations	79	6	4	1	6	0	4	89	7	170
2022	Human resources	90	4	0	3	3	0	0	94	6	60
2022	Financial management	79	4	6	6	3	0	2	85	9	65
2022	Procurement	100	0	0	0	0	0	0	100	0	10
2022	Information management	74	5	0	0	21	0	0	79	21	20
2022	Information technology	75	13	3	0	5	2	2	92	5	55
2022	Policy	81	7	5	3	4	0	0	88	7	85
2022	Project management	68	17	4	3	4	1	3	89	7	100
2022	Other services to the public	71	15	4	0	2	0	8	94	2	45
2022	None of the above	72	9	5	3	4	0	7	88	7	60
2020	Client contact centre	82	9	0	5	0	0	4	95	5	21
2020	Federal regulators	62	22	11	0	5	0	0	85	5	40
2020	Compliance, inspection and enforcement	69	11	10	5	2	2	2	82	7	58
2020	Communications or public affairs	75	16	5	2	2	0	0	91	4	55
2020	Access to information and privacy	70	9	7	2	7	2	2	83	10	43
2020	Science and technology	56	12	13	4	15	0	0	68	20	26
2020	Legal services	65	17	8	3	5	0	2	85	8	85
2020	Administration and operations	78	13	3	1	3	0	2	93	4	174
2020	Human resources	83	13	0	0	2	0	2	98	2	47
2020	Financial management	78	13	2	2	3	2	0	93	5	60
2020	Information management	70	21	7	3	0	0	0	90	3	31
2020	Information technology	84	13	0	2	2	0	0	97	3	52
2020	Policy	68	14	10	4	3	0	2	83	7	62
2020	Project management	74	18	7	0	2	0	0	91	2	43
2020	Other services to the public	75	19	6	0	0	0	0	94	0	30
2020	None of the above	81	5	4	8	1	0	0	86	10	62
2019	Client contact centre	83	4	0	8	4	0	0	88	12	23
2019	Federal regulators	74	14	3	5	3	0	0	88	9	58
2019	Compliance, inspection and enforcement	77	14	3	3	2	0	2	93	5	48
2019	Communications or public affairs	79	10	4	0	2	0	4	94	2	47
2019	Access to information and privacy	79	9	3	3	6	0	0	88	9	33
2019	Science and technology	82	10	4	4	0	0	0	92	4	26
2019	Legal services	68	16	7	5	1	0	3	86	6	66
2019	Administration and operations	75	10	6	1	5	1	1	87	7	161
2019	Human resources	81	7	4	6	0	0	2	91	6	54
2019	Financial management	84	8	0	0	3	2	4	97	3	51
2019	Information management	67	12	14	3	3	0	0	79	7	27
2019	Information technology	73	19	0	4	2	0	2	94	6	50
2019	Policy	82	5	3	3	5	0	2	88	8	62
2019	Project management	67	18	3	3	6	0	3	88	9	33
2019	Other services to the public	73	17	10	0	0	0	0	90	0	22
2019	None of the above	73	12	3	6	3	2	0	87	9	56
2018	Client contact centre	71	14	6	3	6	0	0	85	9	28
2018	Federal regulators	70	16	10	3	0	0	0	87	3	60
2018	Compliance, inspection and enforcement	72	15	4	2	2	0	6	92	4	48
2018	Communications or public affairs	70	6	10	6	1	0	7	81	8	65
2018	Access to information and privacy	64	15	5	3	5	0	8	86	8	39
2018	Science and technology	69	3	7	0	17	5	0	75	18	22
2018	Legal services	71	14	6	4	2	0	2	87	7	50
2018	Administration and operations	77	11	2	3	4	0	3	91	7	161
2018	Human resources	82	4	7	2	0	0	4	90	2	42
2018	Financial management	81	13	0	2	2	0	3	97	3	61
2018	Information management	81	10	0	4	0	0	4	95	5	21
2018	Information technology	76	17	2	2	2	0	0	93	4	44
2018	Policy	66	13	7	5	1	0	8	86	7	72
2018	Project management	60	25	0	5	2	5	2	92	8	35
2018	Other services to the public	80	10	9	0	0	0	0	91	0	28
2018	None of the above	66	16	0	2	4	2	10	93	7	54

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	45	37	3	13	0	0	3	84	14	25
2022	Federal regulators	63	24	10	3	0	0	0	87	3	35
2022	Compliance, inspection and enforcement	50	29	12	1	6	0	1	80	8	60
2022	Communications or public affairs	72	17	7	3	1	0	0	89	5	65
2022	Access to information and privacy	50	12	24	10	0	0	5	65	10	40
2022	Science and technology	59	12	17	4	0	0	9	77	5	20
2022	Legal services	46	35	13	2	1	1	1	84	3	70
2022	Administration and operations	55	27	10	3	3	0	2	83	6	170
2022	Human resources	64	15	12	1	7	0	2	79	8	60
2022	Financial management	56	27	10	4	1	1	0	85	5	65
2022	Procurement	50	34	8	9	0	0	0	84	9	10
2022	Information management	19	20	51	4	6	0	0	39	10	20
2022	Information technology	56	27	8	4	0	2	3	87	5	55
2022	Policy	50	27	16	3	2	0	2	78	5	85
2022	Project management	47	27	16	5	2	0	3	76	7	105
2022	Other services to the public	63	24	8	0	2	0	2	89	2	45
2022	None of the above	55	25	11	2	0	0	8	86	3	60
2020	Client contact centre	24	41	19	10	6	0	0	65	16	21
2020	Federal regulators	63	18	13	0	3	3	0	84	3	40
2020	Compliance, inspection and enforcement	43	35	12	5	2	2	2	81	7	58
2020	Communications or public affairs	60	15	15	7	0	2	0	77	8	55
2020	Access to information and privacy	40	15	21	17	2	2	2	58	20	42
2020	Science and technology	54	39	3	0	4	0	0	93	4	26
2020	Legal services	52	26	16	5	1	0	0	78	6	85
2020	Administration and operations	57	24	15	3	0	0	1	81	4	174
2020	Human resources	60	15	12	8	4	0	0	75	12	48
2020	Financial management	51	22	15	7	2	0	3	75	9	59
2020	Information management	42	36	16	7	0	0	0	78	7	31
2020	Information technology	64	20	10	3	2	0	0	85	5	51
2020	Policy	42	29	19	5	4	0	0	71	9	62
2020	Project management	49	37	7	7	0	0	0	86	7	43
2020	Other services to the public	60	30	6	3	0	0	0	90	3	30
2020	None of the above	59	22	9	4	5	0	0	82	9	62
2019	Client contact centre	50	25	16	4	4	0	0	75	8	23
2019	Federal regulators	53	26	15	5	0	0	2	80	5	57
2019	Compliance, inspection and enforcement	56	24	8	7	2	0	4	83	9	48
2019	Communications or public affairs	48	25	12	11	0	0	4	77	11	47
2019	Access to information and privacy	57	15	19	9	0	0	0	72	9	33
2019	Science and technology	58	38	0	3	0	0	0	97	3	26
2019	Legal services	64	25	6	1	1	0	3	91	3	66
2019	Administration and operations	60	21	11	4	4	0	1	81	8	161
2019	Human resources	69	24	7	0	0	0	0	93	0	54
2019	Financial management	71	15	10	2	2	0	0	86	4	51
2019	Information management	47	30	15	9	0	0	0	77	9	27
2019	Information technology	70	12	10	4	2	0	2	84	6	50
2019	Policy	52	28	13	3	3	2	0	81	6	62
2019	Project management	61	21	9	3	0	3	3	87	3	33
2019	Other services to the public	56	26	13	0	0	0	5	87	0	21
2019	None of the above	71	12	5	4	5	2	0	86	9	56
2018	Client contact centre	59	7	24	6	0	0	3	68	6	28
2018	Federal regulators	49	31	13	3	2	0	2	82	5	61
2018	Compliance, inspection and enforcement	69	20	9	2	0	0	0	89	2	48
2018	Communications or public affairs	57	23	10	7	0	2	1	82	7	64
2018	Access to information and privacy	45	24	18	10	3	0	0	69	13	39
2018	Science and technology	54	18	28	0	0	0	0	72	0	22
2018	Legal services	41	45	12	0	0	0	2	88	0	50
2018	Administration and operations	56	25	11	4	2	0	2	83	6	162
2018	Human resources	57	21	13	2	4	0	2	80	7	42
2018	Financial management	57	26	17	0	0	0	0	83	0	61
2018	Information management	36	39	15	5	0	0	5	79	5	21
2018	Information technology	52	35	0	2	9	0	2	89	11	44
2018	Policy	51	34	6	4	1	0	4	89	5	72
2018	Project management	49	38	7	0	2	0	2	90	3	34
2018	Other services to the public	50	34	12	3	0	0	0	85	3	29
2018	None of the above	69	17	10	0	2	0	2	88	2	54

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	15	30	31	20	3	0	0	45	23	25
2022	Federal regulators	9	34	36	10	11	0	0	43	21	35
2022	Compliance, inspection and enforcement	17	25	42	12	5	0	0	41	17	60
2022	Communications or public affairs	4	51	30	12	3	0	0	56	14	65
2022	Access to information and privacy	16	38	32	13	0	0	0	54	13	40
2022	Science and technology	15	18	42	17	9	0	0	33	26	20
2022	Legal services	8	35	43	12	2	0	0	42	14	70
2022	Administration and operations	20	36	34	4	5	0	0	57	9	170
2022	Human resources	18	27	37	8	10	0	0	45	18	60
2022	Financial management	13	21	48	12	6	0	0	34	18	65
2022	Procurement	16	31	31	0	22	0	0	47	22	10
2022	Information management	0	14	54	26	6	0	0	14	32	20
2022	Information technology	16	34	29	17	2	2	0	51	19	55
2022	Policy	9	33	35	17	5	0	0	42	22	85
2022	Project management	7	30	43	15	5	1	0	37	20	105
2022	Other services to the public	15	38	28	15	4	0	0	54	19	45
2022	None of the above	10	26	42	12	6	3	0	37	19	60
2020	Client contact centre	20	28	37	15	0	0	0	48	15	21
2020	Federal regulators	4	29	27	35	5	0	0	33	40	40
2020	Compliance, inspection and enforcement	10	47	27	11	3	2	0	58	14	58
2020	Communications or public affairs	8	45	33	7	7	0	0	53	14	55
2020	Access to information and privacy	12	30	40	12	7	0	0	42	18	43
2020	Science and technology	16	42	30	11	0	0	0	59	11	26
2020	Legal services	12	34	39	13	2	0	0	46	15	85
2020	Administration and operations	17	41	27	11	4	0	0	58	15	174
2020	Human resources	17	36	30	17	0	0	0	54	17	48
2020	Financial management	19	37	35	7	2	0	0	56	9	60
2020	Information management	16	43	30	7	4	0	0	59	11	30
2020	Information technology	20	35	24	18	2	0	0	55	20	51
2020	Policy	14	29	30	18	10	0	0	43	28	62
2020	Project management	19	34	29	16	3	0	0	53	18	43
2020	Other services to the public	27	44	23	6	0	0	0	71	6	30
2020	None of the above	14	45	22	15	3	0	0	60	19	62
2019	Client contact centre	13	32	41	4	9	0	0	45	13	23
2019	Federal regulators	19	32	23	25	2	0	0	51	26	58
2019	Compliance, inspection and enforcement	19	39	35	6	2	0	0	58	8	48
2019	Communications or public affairs	23	45	22	8	2	0	0	68	10	46
2019	Access to information and privacy	12	37	36	9	6	0	0	49	15	33
2019	Science and technology	21	29	30	12	8	0	0	50	20	26
2019	Legal services	19	52	21	6	1	0	0	71	8	66
2019	Administration and operations	27	32	29	8	3	0	0	60	11	162
2019	Human resources	27	37	27	3	6	0	0	64	9	54
2019	Financial management	34	34	22	8	2	0	0	68	10	51
2019	Information management	29	25	42	3	0	0	0	55	3	27
2019	Information technology	22	39	25	9	5	0	0	60	14	50
2019	Policy	18	37	32	10	3	0	0	55	13	62
2019	Project management	24	42	21	13	0	0	0	66	13	33
2019	Other services to the public	9	54	33	4	0	0	0	63	4	22
2019	None of the above	26	27	29	9	7	2	0	54	17	56
2018	Client contact centre	19	36	36	0	9	0	0	55	9	28
2018	Federal regulators	12	36	31	21	0	0	0	48	21	61
2018	Compliance, inspection and enforcement	18	49	27	4	3	0	0	67	7	48
2018	Communications or public affairs	26	31	31	8	4	0	0	58	12	66
2018	Access to information and privacy	18	41	31	10	0	0	0	59	10	39
2018	Science and technology	7	33	36	22	0	0	3	41	22	23
2018	Legal services	23	39	31	4	3	0	0	62	6	50
2018	Administration and operations	26	33	27	9	4	1	0	59	13	165
2018	Human resources	25	21	41	13	0	0	0	46	13	41
2018	Financial management	19	42	30	7	2	0	0	61	8	61
2018	Information management	20	51	21	4	4	0	0	71	8	21
2018	Information technology	24	42	19	13	2	0	0	66	15	43
2018	Policy	17	23	30	14	16	0	0	40	30	71
2018	Project management	12	40	33	12	2	0	0	52	15	35
2018	Other services to the public	14	32	49	0	5	0	0	45	5	29
2018	None of the above	17	33	33	11	5	0	0	50	16	54

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	12	19	39	17	9	3	0	27	32	25
2022	Federal regulators	11	10	29	30	14	3	3	47	23	35
2022	Compliance, inspection and enforcement	7	9	46	21	15	0	2	36	17	60
2022	Communications or public affairs	2	23	39	18	17	0	0	35	26	65
2022	Access to information and privacy	0	13	44	27	16	0	0	43	13	40
2022	Science and technology	4	19	47	15	15	0	0	29	24	20
2022	Legal services	8	13	55	15	9	0	0	24	21	65
2022	Administration and operations	7	13	36	28	15	0	0	43	20	170
2022	Human resources	11	16	48	16	10	0	0	26	26	60
2022	Financial management	10	22	42	15	11	0	0	26	31	65
2022	Procurement	22	15	25	22	17	0	0	39	37	10
2022	Information management	13	35	44	5	3	0	0	8	48	20
2022	Information technology	8	20	32	22	14	2	2	37	29	55
2022	Policy	10	16	42	19	12	0	1	31	26	85
2022	Project management	6	18	48	18	9	1	0	27	24	105
2022	Other services to the public	4	14	43	24	15	0	0	39	18	45
2022	None of the above	12	20	30	24	11	2	0	36	33	60
2020	Client contact centre	0	19	46	14	16	5	0	32	20	20
2020	Federal regulators	21	26	29	11	12	0	0	23	47	39
2020	Compliance, inspection and enforcement	2	12	46	26	12	2	0	39	14	57
2020	Communications or public affairs	9	14	44	20	13	0	0	34	23	55
2020	Access to information and privacy	9	17	43	21	9	0	0	31	26	42
2020	Science and technology	4	12	40	40	4	0	0	44	16	25
2020	Legal services	7	14	35	31	11	1	2	43	21	85
2020	Administration and operations	8	17	36	25	14	0	0	39	25	173
2020	Human resources	8	13	40	29	10	0	0	39	21	48
2020	Financial management	10	13	44	17	16	0	0	32	23	60
2020	Information management	7	15	39	31	9	0	0	40	21	31
2020	Information technology	17	11	33	28	12	0	0	40	28	52
2020	Policy	11	21	47	19	1	0	0	20	33	62
2020	Project management	7	21	40	28	4	0	0	32	28	43
2020	Other services to the public	6	16	36	26	16	0	0	43	22	30
2020	None of the above	7	16	39	22	16	0	0	37	23	62
2019	Client contact centre	13	21	41	15	10	0	0	24	35	23
2019	Federal regulators	9	16	35	27	12	0	2	39	26	57
2019	Compliance, inspection and enforcement	10	11	39	27	13	0	0	40	21	48
2019	Communications or public affairs	6	18	29	26	21	0	0	47	25	47
2019	Access to information and privacy	6	24	30	31	9	0	0	40	30	33
2019	Science and technology	8	16	40	24	12	0	0	36	24	25
2019	Legal services	2	11	31	38	18	0	0	56	13	65
2019	Administration and operations	6	19	30	27	18	0	0	45	25	162
2019	Human resources	6	18	28	26	22	0	0	48	24	53
2019	Financial management	0	14	34	22	30	0	0	52	14	51
2019	Information management	15	15	33	22	15	0	0	37	30	27
2019	Information technology	6	14	31	34	16	0	0	49	20	50
2019	Policy	5	15	39	31	10	0	0	41	20	62
2019	Project management	4	15	45	18	18	0	0	36	19	32
2019	Other services to the public	5	9	56	20	11	0	0	30	14	21
2019	None of the above	13	10	26	28	20	2	0	49	24	56
2018	Client contact centre	12	9	49	18	13	0	0	30	21	28
2018	Federal regulators	11	18	40	19	12	0	0	30	30	60
2018	Compliance, inspection and enforcement	5	13	32	34	17	0	0	50	17	47
2018	Communications or public affairs	1	17	34	27	19	0	2	47	18	64
2018	Access to information and privacy	7	5	47	28	13	0	0	40	13	39
2018	Science and technology	11	14	38	27	10	0	0	37	25	23
2018	Legal services	3	11	41	22	24	0	0	46	14	49
2018	Administration and operations	7	13	40	19	21	1	0	40	20	165
2018	Human resources	9	13	46	18	15	0	0	33	22	42
2018	Financial management	4	16	46	17	17	0	0	34	20	60
2018	Information management	4	5	33	37	16	4	0	56	10	21
2018	Information technology	9	18	33	29	11	0	0	41	27	43
2018	Policy	20	16	35	16	13	0	0	29	36	72
2018	Project management	9	18	47	13	13	0	0	26	27	35
2018	Other services to the public	6	16	37	25	15	0	0	40	22	29
2018	None of the above	7	20	39	25	9	0	0	34	27	52

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	39	36	22	4	0	0	0	75	4	25
2022	Federal regulators	47	22	14	6	0	10	0	77	7	35
2022	Compliance, inspection and enforcement	30	40	14	9	4	3	0	73	13	60
2022	Communications or public affairs	30	35	18	4	6	4	3	70	11	65
2022	Access to information and privacy	48	45	3	4	0	0	0	93	4	40
2022	Science and technology	34	28	14	13	12	0	0	62	24	20
2022	Legal services	39	34	15	5	5	3	0	75	10	70
2022	Administration and operations	44	31	13	5	6	1	0	76	11	170
2022	Human resources	40	34	11	6	4	4	2	78	10	60
2022	Financial management	45	40	9	4	2	0	1	85	6	65
2022	Procurement	45	23	20	11	0	0	0	69	11	10
2022	Information management	28	35	32	0	0	3	3	66	0	20
2022	Information technology	36	46	9	4	2	3	0	85	6	55
2022	Policy	36	26	16	11	5	6	0	66	17	85
2022	Project management	31	41	15	4	4	3	1	75	9	105
2022	Other services to the public	36	42	9	6	2	5	0	82	9	45
2022	None of the above	31	41	14	13	0	1	0	73	13	60
2020	Client contact centre	62	22	11	0	0	5	0	88	0	21
2020	Federal regulators	44	35	10	6	5	0	0	79	11	40
2020	Compliance, inspection and enforcement	60	24	6	8	0	2	0	86	8	58
2020	Communications or public affairs	50	30	13	5	2	0	0	80	7	55
2020	Access to information and privacy	63	25	2	2	7	0	0	88	9	43
2020	Science and technology	27	41	20	8	0	3	0	70	8	26
2020	Legal services	62	17	14	3	2	1	0	80	6	85
2020	Administration and operations	52	33	7	7	1	0	0	86	7	173
2020	Human resources	64	26	4	7	0	0	0	89	7	48
2020	Financial management	63	28	7	0	0	2	0	93	0	60
2020	Information management	45	40	15	0	0	0	0	85	0	31
2020	Information technology	58	34	4	0	4	0	0	92	4	52
2020	Policy	39	33	14	10	5	0	0	71	15	62
2020	Project management	37	38	20	5	0	0	0	76	5	43
2020	Other services to the public	61	36	0	0	4	0	0	96	4	30
2020	None of the above	56	27	8	3	0	5	0	88	3	62
2019	Client contact centre	40	31	12	9	4	4	0	74	13	23
2019	Federal regulators	48	38	6	2	2	2	2	90	4	58
2019	Compliance, inspection and enforcement	40	37	8	10	0	4	0	81	11	48
2019	Communications or public affairs	40	40	8	5	2	4	0	84	7	47
2019	Access to information and privacy	57	25	6	12	0	0	0	82	12	33
2019	Science and technology	21	37	30	12	0	0	0	58	12	26
2019	Legal services	53	32	9	1	2	3	0	88	3	66
2019	Administration and operations	48	27	15	6	3	1	0	76	9	161
2019	Human resources	68	20	9	2	2	0	0	87	4	54
2019	Financial management	49	40	9	2	0	0	0	89	2	51
2019	Information management	51	37	8	4	0	0	0	88	4	27
2019	Information technology	49	39	10	2	0	0	0	88	2	50
2019	Policy	33	40	16	3	0	8	0	79	3	61
2019	Project management	36	31	21	9	0	3	0	69	9	33
2019	Other services to the public	41	47	12	0	0	0	0	88	0	22
2019	None of the above	36	33	16	3	5	4	3	74	9	55
2018	Client contact centre	28	25	27	6	0	14	0	62	7	28
2018	Federal regulators	31	46	15	6	0	2	0	78	7	61
2018	Compliance, inspection and enforcement	37	44	9	5	5	0	0	81	9	48
2018	Communications or public affairs	45	37	11	6	0	1	0	83	6	66
2018	Access to information and privacy	65	23	3	5	0	5	0	92	5	39
2018	Science and technology	26	26	39	5	0	3	0	54	6	23
2018	Legal services	53	22	6	10	5	4	0	79	16	50
2018	Administration and operations	46	33	8	5	4	3	0	82	10	164
2018	Human resources	42	28	16	8	0	7	0	75	8	42
2018	Financial management	48	40	7	3	0	1	0	89	3	61
2018	Information management	42	43	10	0	0	5	0	90	0	21
2018	Information technology	38	44	12	0	3	3	0	84	3	44
2018	Policy	31	31	18	18	1	1	0	63	19	72
2018	Project management	28	41	20	7	5	0	0	68	12	35
2018	Other services to the public	54	32	7	5	3	0	0	85	8	28
2018	None of the above	31	40	12	11	2	2	2	74	14	54

Question 76. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2022	Client contact centre	18	17	45	20	0	25
2022	Federal regulators	20	22	39	13	6	35
2022	Compliance, inspection and enforcement	12	29	41	14	4	60
2022	Communications or public affairs	8	44	25	20	3	60
2022	Access to information and privacy	14	17	40	25	4	40
2022	Science and technology	20	32	30	13	5	20
2022	Legal services	9	39	41	7	4	70
2022	Administration and operations	14	27	35	18	6	170
2022	Human resources	17	38	26	14	6	60
2022	Financial management	7	39	39	7	8	65
2022	Procurement	26	0	38	22	15	10
2022	Information management	3	17	23	36	21	20
2022	Information technology	15	32	38	11	4	55
2022	Policy	16	26	32	19	7	85
2022	Project management	8	34	35	19	4	105
2022	Other services to the public	11	44	35	11	0	45
2022	None of the above	11	21	47	20	2	60

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	58	35	7	0	0	0	0	93	0	25
2022	Federal regulators	55	17	14	2	8	0	5	75	10	35
2022	Compliance, inspection and enforcement	48	27	13	2	5	1	3	79	7	60
2022	Communications or public affairs	61	24	3	1	6	5	0	90	7	65
2022	Access to information and privacy	69	19	10	3	0	0	0	88	3	40
2022	Science and technology	51	26	10	0	3	5	4	85	4	20
2022	Legal services	65	18	10	4	1	3	0	85	5	70
2022	Administration and operations	63	21	4	3	2	5	2	91	5	170
2022	Human resources	77	19	1	0	2	2	0	97	2	60
2022	Financial management	59	25	8	7	1	1	0	85	8	65
2022	Procurement	78	0	0	22	0	0	0	78	22	10
2022	Information management	38	33	19	0	7	0	3	74	7	20
2022	Information technology	60	21	13	0	1	5	0	85	1	55
2022	Policy	51	29	12	2	3	3	0	82	5	85
2022	Project management	66	23	7	1	2	0	1	90	3	105
2022	Other services to the public	62	25	5	4	2	0	2	89	6	45
2022	None of the above	67	13	13	1	2	2	3	83	3	60
2020	Client contact centre	61	29	10	0	0	0	0	90	0	21
2020	Federal regulators	35	26	8	11	14	0	7	65	26	40
2020	Compliance, inspection and enforcement	51	20	14	5	3	2	5	76	9	58
2020	Communications or public affairs	64	19	14	0	0	3	0	86	0	55
2020	Access to information and privacy	62	28	0	5	5	0	0	91	9	43
2020	Science and technology	33	39	21	4	0	0	3	74	4	26
2020	Legal services	59	21	8	5	3	4	0	83	9	85
2020	Administration and operations	64	20	9	0	5	1	0	86	5	173
2020	Human resources	68	19	6	2	2	0	2	90	4	48
2020	Financial management	71	15	7	5	0	2	0	88	5	60
2020	Information management	56	16	23	3	0	3	0	74	3	31
2020	Information technology	63	31	2	2	2	0	0	94	4	52
2020	Policy	43	29	13	5	5	4	1	76	10	62
2020	Project management	48	33	11	2	5	0	0	82	7	43
2020	Other services to the public	69	20	7	0	0	5	0	93	0	29
2020	None of the above	54	22	9	5	0	3	6	84	6	62

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	58	29	11	3	0	0	0	87	3	25
2022	Federal regulators	49	17	5	7	17	0	5	70	25	35
2022	Compliance, inspection and enforcement	48	15	12	8	10	3	3	68	19	60
2022	Communications or public affairs	57	24	4	4	8	3	0	84	12	65
2022	Access to information and privacy	64	24	2	5	4	0	0	88	9	40
2022	Science and technology	49	27	10	5	8	0	0	76	14	20
2022	Legal services	51	23	11	4	10	2	0	75	14	70
2022	Administration and operations	52	28	5	7	6	2	1	82	13	170
2022	Human resources	72	13	6	6	3	0	0	85	8	60
2022	Financial management	63	14	10	5	7	0	0	77	13	65
2022	Procurement	78	11	0	11	0	0	0	89	11	10
2022	Information management	46	24	15	8	7	0	0	69	15	20
2022	Information technology	52	31	6	3	6	2	0	85	9	55
2022	Policy	41	31	12	7	10	0	0	72	17	85
2022	Project management	60	20	7	7	4	1	1	81	12	100
2022	Other services to the public	44	37	5	6	6	0	2	83	12	45
2022	None of the above	49	23	9	9	6	1	2	75	15	60
2020	Client contact centre	52	23	10	9	6	0	0	75	15	21
2020	Federal regulators	27	26	18	6	16	0	7	57	23	40
2020	Compliance, inspection and enforcement	38	34	5	9	9	4	2	76	19	58
2020	Communications or public affairs	50	22	11	12	2	2	0	74	15	55
2020	Access to information and privacy	46	33	7	7	7	0	0	79	14	43
2020	Science and technology	22	47	12	7	11	0	0	69	19	26
2020	Legal services	44	22	14	13	5	1	1	68	18	85
2020	Administration and operations	47	27	9	10	7	0	0	74	17	174
2020	Human resources	59	22	4	8	2	2	2	85	11	48
2020	Financial management	54	29	8	9	0	0	0	83	9	59
2020	Information management	42	11	28	13	4	3	0	55	17	31
2020	Information technology	54	30	6	8	2	0	0	84	10	52
2020	Policy	32	32	8	16	10	3	0	65	27	62
2020	Project management	42	16	20	9	9	3	0	60	19	43
2020	Other services to the public	62	17	10	5	7	0	0	79	11	29
2020	None of the above	50	20	7	12	5	1	5	74	19	62

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	61	29	7	3	0	0	0	90	3	25
2022	Federal regulators	59	18	5	0	13	0	5	81	14	35
2022	Compliance, inspection and enforcement	59	16	9	4	7	0	5	78	12	60
2022	Communications or public affairs	70	15	3	4	4	3	0	89	8	65
2022	Access to information and privacy	72	18	3	3	4	0	0	90	7	40
2022	Science and technology	66	22	4	0	8	0	0	88	8	20
2022	Legal services	60	20	12	0	6	2	0	82	7	70
2022	Administration and operations	61	23	4	5	4	2	1	86	9	170
2022	Human resources	75	14	5	5	2	0	0	89	6	60
2022	Financial management	66	19	9	3	2	0	0	86	5	65
2022	Procurement	89	11	0	0	0	0	0	100	0	10
2022	Information management	52	23	15	3	7	0	0	75	10	20
2022	Information technology	58	32	5	0	3	2	0	92	3	55
2022	Policy	57	22	10	6	3	2	0	80	9	85
2022	Project management	67	22	4	2	4	0	0	90	7	105
2022	Other services to the public	57	26	8	0	6	0	2	85	6	45
2022	None of the above	63	17	8	3	7	0	2	81	11	60
2020	Client contact centre	62	14	14	6	5	0	0	75	11	21
2020	Federal regulators	32	25	15	8	11	0	9	63	21	40
2020	Compliance, inspection and enforcement	50	26	11	11	2	0	2	76	12	56
2020	Communications or public affairs	61	31	0	8	0	0	0	92	8	55
2020	Access to information and privacy	63	25	7	2	2	0	0	88	5	43
2020	Science and technology	46	38	4	4	4	3	0	87	8	26
2020	Legal services	58	23	6	9	3	1	1	83	11	84
2020	Administration and operations	65	19	7	4	5	0	0	84	9	173
2020	Human resources	69	22	0	2	2	2	2	96	4	48
2020	Financial management	71	24	3	2	0	0	0	95	2	60
2020	Information management	62	16	13	6	4	0	0	77	10	31
2020	Information technology	72	22	3	0	2	0	0	94	2	52
2020	Policy	53	22	10	10	5	0	0	76	15	61
2020	Project management	55	26	9	5	5	0	0	82	9	43
2020	Other services to the public	73	16	8	4	0	0	0	88	4	30
2020	None of the above	55	27	3	5	0	3	8	91	5	62

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	28	49	19	0	0	4	0	80	0	25
2022	Federal regulators	40	23	8	8	21	0	0	63	29	35
2022	Compliance, inspection and enforcement	24	42	9	13	9	2	0	68	22	60
2022	Communications or public affairs	36	37	9	13	4	1	0	73	17	65
2022	Access to information and privacy	52	31	5	5	3	4	0	87	8	40
2022	Science and technology	39	29	8	5	18	0	0	69	23	20
2022	Legal services	42	30	15	11	2	0	0	72	14	70
2022	Administration and operations	43	29	14	5	6	2	0	74	12	170
2022	Human resources	35	39	7	10	9	0	0	74	19	60
2022	Financial management	33	40	7	13	7	0	0	73	20	65
2022	Procurement	56	34	0	0	11	0	0	89	11	10
2022	Information management	14	32	39	9	6	0	0	46	15	20
2022	Information technology	35	38	14	10	2	2	0	74	11	55
2022	Policy	40	30	10	9	9	2	0	71	19	85
2022	Project management	35	36	13	10	5	1	1	72	15	105
2022	Other services to the public	39	39	11	6	4	0	0	78	11	45
2022	None of the above	30	46	10	6	5	2	1	78	12	60
2020	Client contact centre	57	28	15	0	0	0	0	85	0	21
2020	Federal regulators	24	31	14	15	14	2	0	56	30	40
2020	Compliance, inspection and enforcement	45	30	12	5	5	2	0	77	10	58
2020	Communications or public affairs	48	29	13	6	2	2	0	78	9	55
2020	Access to information and privacy	56	33	2	2	7	0	0	88	9	43
2020	Science and technology	41	18	24	8	8	0	0	59	16	26
2020	Legal services	44	30	16	5	4	1	0	75	9	85
2020	Administration and operations	48	29	9	8	4	1	1	78	12	174
2020	Human resources	64	18	8	6	4	0	0	81	11	48
2020	Financial management	50	31	10	5	4	0	0	81	9	60
2020	Information management	47	25	16	12	0	0	0	71	12	31
2020	Information technology	54	34	5	5	2	0	0	88	7	52
2020	Policy	31	27	16	13	10	3	0	60	24	62
2020	Project management	32	40	14	9	5	0	0	72	14	43
2020	Other services to the public	61	28	4	0	4	4	0	93	4	30
2020	None of the above	51	28	10	8	4	0	0	79	12	61
2019	Client contact centre	41	38	8	9	4	0	0	79	13	23
2019	Federal regulators	37	32	15	7	8	1	0	69	15	58
2019	Compliance, inspection and enforcement	33	40	13	6	8	0	0	72	14	48
2019	Communications or public affairs	30	42	11	11	4	2	0	74	15	47
2019	Access to information and privacy	51	25	15	6	3	0	0	76	9	33
2019	Science and technology	31	25	20	4	20	0	0	57	24	26
2019	Legal services	50	31	9	8	1	1	0	82	9	66
2019	Administration and operations	44	31	11	7	6	1	0	76	13	161
2019	Human resources	50	38	9	0	0	2	0	91	0	54
2019	Financial management	48	29	17	6	0	0	0	77	6	50
2019	Information management	43	27	19	8	3	0	0	70	11	27
2019	Information technology	41	35	12	8	4	0	0	76	12	50
2019	Policy	32	45	14	8	2	0	0	77	10	62
2019	Project management	36	39	6	15	4	0	0	75	19	33
2019	Other services to the public	41	41	13	0	5	0	0	83	5	22
2019	None of the above	34	31	11	11	7	6	0	69	19	55
2018	Client contact centre	28	30	21	4	10	6	0	62	15	28
2018	Federal regulators	18	35	26	15	5	2	0	54	20	61
2018	Compliance, inspection and enforcement	38	23	12	17	9	0	0	61	27	48
2018	Communications or public affairs	35	34	13	11	4	3	0	72	15	66
2018	Access to information and privacy	38	36	21	3	0	3	0	76	3	39
2018	Science and technology	29	30	16	5	14	5	0	62	21	23
2018	Legal services	44	22	6	15	9	4	0	69	25	50
2018	Administration and operations	40	30	13	7	4	5	0	75	12	164
2018	Human resources	32	42	17	7	0	2	0	75	7	42
2018	Financial management	43	28	13	13	0	3	0	73	14	61
2018	Information management	24	43	24	4	0	4	0	70	5	21
2018	Information technology	34	39	12	7	3	5	0	77	10	44
2018	Policy	24	35	9	19	14	0	0	59	33	72
2018	Project management	28	41	12	8	9	2	0	71	17	35
2018	Other services to the public	42	30	17	8	3	0	0	72	10	29
2018	None of the above	25	34	15	11	11	2	2	62	23	54

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Federal regulators	45	44	0	6	5	0	0	89	11	15
2022	Compliance, inspection and enforcement	38	37	25	0	0	0	0	75	0	10
2022	Communications or public affairs	21	52	9	9	9	0	0	73	17	20
2022	Science and technology	19	37	7	25	12	0	0	57	37	10
2022	Legal services	45	36	5	13	0	0	0	81	13	15
2022	Administration and operations	35	46	2	13	2	2	0	83	15	50
2022	Human resources	52	40	0	8	0	0	0	92	8	20
2022	Financial management	34	46	9	10	0	2	0	81	10	35
2022	Information technology	18	66	16	0	0	0	0	84	0	20
2022	Policy	30	41	11	13	6	0	0	71	19	30
2022	Project management	26	47	12	12	3	0	0	73	15	30
2022	None of the above	48	41	7	3	0	0	0	90	3	25
2020	Federal regulators	20	37	10	26	8	0	0	57	34	28
2020	Compliance, inspection and enforcement	30	20	26	18	0	6	0	53	20	16
2020	Communications or public affairs	48	36	5	6	5	0	0	83	11	17
2020	Legal services	37	54	9	0	0	0	0	91	0	21
2020	Administration and operations	34	47	7	12	0	0	0	81	12	42
2020	Human resources	53	41	6	0	0	0	0	94	0	19
2020	Financial management	46	46	9	0	0	0	0	91	0	24
2020	Information management	32	37	21	0	9	0	0	70	9	10
2020	Information technology	42	40	13	0	5	0	0	83	5	23
2020	Policy	39	40	0	21	0	0	0	79	21	15
2020	Project management	14	51	21	6	7	0	0	66	14	15
2020	None of the above	56	22	4	9	9	0	0	77	18	23
2019	Federal regulators	34	44	6	11	0	0	5	82	11	19
2019	Communications or public affairs	26	32	34	0	0	8	0	63	0	12
2019	Legal services	52	16	13	0	11	9	0	75	12	11
2019	Administration and operations	39	30	18	6	6	0	2	70	12	52
2019	Human resources	61	34	5	0	0	0	0	95	0	18
2019	Financial management	44	32	0	16	0	4	4	83	17	22
2019	Information technology	45	37	12	0	0	0	5	87	0	17
2019	Policy	41	51	4	4	0	0	0	92	4	22
2019	Project management	29	53	0	9	9	0	0	82	18	11
2019	None of the above	26	43	16	11	5	0	0	69	15	19

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	7	93	25
2022	Federal regulators	11	89	35
2022	Compliance, inspection and enforcement	9	91	60
2022	Communications or public affairs	3	97	65
2022	Access to information and privacy	10	90	40
2022	Science and technology	4	96	20
2022	Legal services	19	81	70
2022	Administration and operations	7	93	170
2022	Human resources	21	79	60
2022	Financial management	11	89	65
2022	Procurement	0	100	10
2022	Information management	17	83	20
2022	Information technology	12	88	55
2022	Policy	14	86	85
2022	Project management	10	90	105
2022	Other services to the public	10	90	45
2022	None of the above	14	86	60
2020	Client contact centre	20	80	20
2020	Federal regulators	10	90	40
2020	Compliance, inspection and enforcement	7	93	58
2020	Communications or public affairs	11	89	55
2020	Access to information and privacy	12	88	43
2020	Science and technology	8	92	26
2020	Legal services	14	86	85
2020	Administration and operations	10	90	171
2020	Human resources	8	92	48
2020	Financial management	10	90	60
2020	Information management	20	80	31
2020	Information technology	14	86	52
2020	Policy	10	90	62
2020	Project management	11	89	43
2020	Other services to the public	0	100	30
2020	None of the above	8	92	62
2019	Client contact centre	17	83	23
2019	Federal regulators	9	91	57
2019	Compliance, inspection and enforcement	12	88	48
2019	Communications or public affairs	20	80	47
2019	Access to information and privacy	28	72	33
2019	Science and technology	17	83	26
2019	Legal services	21	79	66
2019	Administration and operations	16	84	162
2019	Human resources	10	90	54
2019	Financial management	9	91	51
2019	Information management	23	77	27
2019	Information technology	17	83	50
2019	Policy	17	83	62
2019	Project management	18	82	33
2019	Other services to the public	9	91	21
2019	None of the above	9	91	56

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Legal services	75	25	15
2022	Administration and operations	78	22	15
2022	Human resources	38	62	10
2022	Policy	67	33	10
2022	Project management	56	44	10
2022	None of the above	71	29	10
2020	Legal services	60	40	12
2020	Administration and operations	39	61	18

Question 85. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Legal services	92	8	15
2022	Administration and operations	62	38	15
2022	Human resources	69	31	10
2022	Policy	77	23	10
2022	Project management	73	27	10
2022	None of the above	90	10	10
2020	Legal services	100	0	12
2020	Administration and operations	71	29	18
2019	Legal services	93	7	15
2019	Administration and operations	73	27	26
2019	Policy	90	10	11

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Legal services	45	6	8	33	8	55	36	10
2020	Legal services	56	24	0	20	0	80	20	12
2020	Administration and operations	61	23	16	0	0	84	0	13
2019	Legal services	65	22	0	13	0	87	13	14
2019	Administration and operations	68	22	0	10	0	90	10	19
2019	Policy	40	60	0	0	0	100	0	10

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	54	31	12	0	0	3	0	88	0	25
2022	Federal regulators	46	30	0	8	5	0	11	86	14	35
2022	Compliance, inspection and enforcement	49	28	14	4	1	1	3	80	5	60
2022	Communications or public affairs	59	25	4	7	1	0	5	87	9	65
2022	Access to information and privacy	59	24	0	9	3	2	3	87	13	40
2022	Science and technology	53	24	7	0	5	0	12	87	6	20
2022	Legal services	57	30	3	1	3	4	3	93	4	70
2022	Administration and operations	52	29	9	5	1	3	1	85	6	170
2022	Human resources	68	24	6	1	1	0	0	92	2	60
2022	Financial management	55	32	7	1	3	2	0	89	4	65
2022	Procurement	78	22	0	0	0	0	0	100	0	10
2022	Information management	44	26	5	18	0	6	0	75	20	20
2022	Information technology	58	31	3	3	1	4	0	93	4	55
2022	Policy	53	28	4	6	1	3	3	88	8	85
2022	Project management	54	26	8	4	2	2	3	85	7	105
2022	Other services to the public	50	33	7	2	4	2	2	86	7	45
2022	None of the above	49	33	6	5	1	2	4	88	7	60
2020	Client contact centre	71	13	11	0	5	0	0	84	5	21
2020	Federal regulators	44	20	10	6	8	2	9	73	15	40
2020	Compliance, inspection and enforcement	42	37	9	2	2	5	4	86	4	58
2020	Communications or public affairs	63	24	4	4	0	0	5	92	4	55
2020	Access to information and privacy	55	31	2	7	2	0	2	88	9	43
2020	Science and technology	34	47	8	7	0	0	4	84	8	26
2020	Legal services	59	26	7	3	1	4	1	89	4	85
2020	Administration and operations	67	23	3	2	3	1	1	92	4	174
2020	Human resources	69	21	4	2	0	0	4	94	2	48
2020	Financial management	72	17	3	0	0	4	4	96	0	59
2020	Information management	61	23	10	0	3	0	3	87	3	31
2020	Information technology	62	30	6	0	0	0	2	94	0	52
2020	Policy	49	24	12	6	2	2	5	78	9	61
2020	Project management	50	28	9	7	3	3	0	81	10	42
2020	Other services to the public	70	13	10	3	0	0	4	86	3	30
2020	None of the above	59	26	6	0	0	2	8	93	0	62

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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Total responses
2022	Client contact centre	24	59	17	0	25
2022	Federal regulators	20	54	27	0	35
2022	Compliance, inspection and enforcement	9	59	32	0	60
2022	Communications or public affairs	18	63	13	6	65
2022	Access to information and privacy	13	73	15	0	40
2022	Science and technology	19	64	17	0	20
2022	Legal services	32	57	11	0	70
2022	Administration and operations	18	62	16	4	170
2022	Human resources	34	61	2	4	60
2022	Financial management	32	58	6	4	65
2022	Procurement	12	80	8	0	10
2022	Information management	29	57	14	0	20
2022	Information technology	12	67	18	3	55
2022	Policy	21	58	20	1	85
2022	Project management	27	54	12	7	105
2022	Other services to the public	15	74	4	7	45
2022	None of the above	32	41	21	6	60
2020	Client contact centre	23	54	18	4	21
2020	Federal regulators	11	60	29	0	40
2020	Compliance, inspection and enforcement	44	47	9	0	58
2020	Communications or public affairs	15	67	12	6	55
2020	Access to information and privacy	32	49	18	0	43
2020	Science and technology	16	34	49	0	26
2020	Legal services	29	42	29	0	85
2020	Administration and operations	27	54	15	4	174
2020	Human resources	27	64	6	4	48
2020	Financial management	27	61	7	5	60
2020	Information management	10	55	30	6	31
2020	Information technology	17	54	24	5	52
2020	Policy	30	49	19	1	62
2020	Project management	22	45	28	4	43
2020	Other services to the public	35	44	16	6	30
2020	None of the above	22	49	17	12	62

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Communications or public affairs	63	37	10
2022	Legal services	35	65	20
2022	Administration and operations	46	54	30
2022	Human resources	16	84	20
2022	Financial management	34	66	20
2022	Policy	36	64	20
2022	Project management	50	50	25
2022	None of the above	53	47	20
2020	Compliance, inspection and enforcement	27	73	26
2020	Access to information and privacy	36	64	14
2020	Legal services	32	68	24
2020	Administration and operations	49	51	46
2020	Human resources	38	62	13
2020	Financial management	47	53	16
2020	Policy	60	40	20
2020	Project management	40	60	10
2020	Other services to the public	38	62	11
2020	None of the above	50	50	14

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Communications or public affairs	29	37	10	24	0	0	0	66	24	10
2022	Legal services	8	54	12	8	18	0	0	62	26	20
2022	Administration and operations	33	18	13	19	17	0	0	52	36	30
2022	Human resources	30	25	16	6	12	0	11	62	21	20
2022	Financial management	59	12	4	3	14	6	3	77	19	20
2022	Policy	19	25	15	8	23	10	0	49	35	20
2022	Project management	20	42	8	3	27	0	0	62	30	25
2022	None of the above	14	17	9	32	6	5	18	40	48	20
2020	Compliance, inspection and enforcement	15	24	19	27	11	0	4	41	39	26
2020	Access to information and privacy	29	29	21	7	7	0	7	62	15	14
2020	Legal services	20	39	13	12	12	4	0	61	25	24
2020	Administration and operations	27	29	11	15	12	0	6	59	29	45
2020	Human resources	58	26	0	9	0	0	7	91	9	13
2020	Financial management	52	24	6	18	0	0	0	76	18	16
2020	Policy	31	25	10	19	10	0	5	59	30	20
2020	Project management	30	30	10	20	10	0	0	60	30	10
2020	Other services to the public	27	39	26	0	0	0	8	71	0	11
2020	None of the above	20	27	16	7	20	0	8	52	30	14

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Communications or public affairs	0	23	15	34	16	0	12	26	56	10
2022	Legal services	0	9	19	25	43	4	0	9	71	20
2022	Administration and operations	3	24	16	28	25	0	5	28	56	30
2022	Human resources	4	13	10	30	39	0	3	18	71	20
2022	Financial management	0	9	7	17	30	0	38	14	75	20
2022	Policy	5	34	13	6	43	0	0	38	49	20
2022	Project management	0	34	9	22	20	7	8	40	50	25
2022	None of the above	4	13	20	32	23	0	8	19	60	20
2020	Compliance, inspection and enforcement	8	12	23	19	29	0	8	22	53	26
2020	Access to information and privacy	14	21	14	7	14	0	29	50	30	14
2020	Legal services	0	12	24	14	28	7	14	16	54	24
2020	Administration and operations	15	17	13	12	33	2	8	35	50	46
2020	Human resources	14	29	16	16	16	0	8	47	36	13
2020	Financial management	12	19	0	32	19	0	18	38	62	16
2020	Policy	10	31	0	24	25	0	11	46	54	20
2020	Project management	19	30	10	10	20	10	0	55	34	10
2020	Other services to the public	8	31	9	9	17	0	26	53	35	11
2020	None of the above	7	15	29	7	27	0	15	25	41	14

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	52	19	14	3	0	4	8	81	3	25
2022	Federal regulators	56	14	10	3	2	7	8	82	6	35
2022	Compliance, inspection and enforcement	44	9	16	0	6	5	21	71	8	60
2022	Communications or public affairs	38	10	11	3	4	5	29	72	10	65
2022	Access to information and privacy	32	19	16	5	2	5	20	68	10	40
2022	Science and technology	63	0	0	0	5	0	32	92	8	20
2022	Legal services	41	15	9	6	8	5	16	70	18	70
2022	Administration and operations	46	15	6	4	3	1	25	82	9	170
2022	Human resources	29	15	11	16	3	5	21	59	26	60
2022	Financial management	48	20	9	2	1	3	17	85	4	65
2022	Procurement	70	0	0	8	0	15	7	90	10	10
2022	Information management	39	27	2	12	0	11	9	82	15	20
2022	Information technology	60	13	5	5	3	4	10	85	10	55
2022	Policy	41	10	11	10	9	1	18	64	23	85
2022	Project management	46	10	6	2	5	2	27	81	10	105
2022	Other services to the public	60	6	0	0	2	8	24	97	3	45
2022	None of the above	31	18	9	9	1	4	28	72	15	60
2020	Client contact centre	49	22	4	9	6	5	5	79	16	21
2020	Federal regulators	65	8	4	0	6	3	15	88	7	40
2020	Compliance, inspection and enforcement	41	15	12	6	6	4	16	70	16	58
2020	Communications or public affairs	42	17	7	7	3	4	20	77	14	55
2020	Access to information and privacy	44	12	14	12	7	0	12	63	22	43
2020	Science and technology	69	16	4	8	0	0	3	87	8	26
2020	Legal services	44	20	17	7	2	1	9	71	10	85
2020	Administration and operations	50	18	12	4	5	1	11	77	9	174
2020	Human resources	60	16	10	2	4	0	8	82	7	48
2020	Financial management	61	13	6	3	3	0	14	86	7	60
2020	Information management	31	15	16	8	7	3	21	60	19	31
2020	Information technology	46	25	9	9	7	0	3	74	16	52
2020	Policy	52	23	8	5	4	1	7	82	10	62
2020	Project management	51	10	7	14	0	5	13	74	17	43
2020	Other services to the public	45	34	3	3	6	3	6	86	10	30
2020	None of the above	39	12	8	3	5	0	34	76	11	62
2019	Client contact centre	31	21	13	20	4	0	12	59	27	23
2019	Federal regulators	59	22	7	7	1	0	4	84	9	58
2019	Compliance, inspection and enforcement	49	15	12	9	8	0	7	69	18	48
2019	Communications or public affairs	48	9	11	11	6	0	15	67	21	47
2019	Access to information and privacy	27	15	19	15	12	3	9	48	31	33
2019	Science and technology	62	13	4	4	4	0	13	86	9	24
2019	Legal services	45	25	14	6	3	0	7	75	10	64
2019	Administration and operations	39	23	12	8	11	0	7	67	20	160
2019	Human resources	42	21	14	4	5	2	12	73	11	54
2019	Financial management	64	5	12	2	9	0	8	75	12	51
2019	Information management	37	16	12	10	21	0	3	55	33	26
2019	Information technology	44	22	7	10	6	0	11	74	18	50
2019	Policy	47	10	26	6	6	2	3	60	13	61
2019	Project management	46	15	15	6	3	3	12	71	11	33
2019	Other services to the public	44	12	9	5	6	10	13	73	15	21
2019	None of the above	48	9	11	8	16	2	5	62	26	55
2018	Client contact centre	50	11	14	0	16	0	10	67	18	28
2018	Federal regulators	61	15	8	7	3	2	5	80	11	61
2018	Compliance, inspection and enforcement	46	18	23	2	2	2	7	71	5	47
2018	Communications or public affairs	49	11	17	10	7	1	5	64	19	65
2018	Access to information and privacy	30	15	17	13	13	0	13	51	29	39
2018	Science and technology	45	22	9	0	0	5	18	89	0	23
2018	Legal services	40	18	22	6	0	0	15	68	7	50
2018	Administration and operations	48	15	9	9	12	1	5	67	23	164
2018	Human resources	41	11	17	7	17	0	7	56	26	42
2018	Financial management	55	11	13	10	5	0	6	70	16	60
2018	Information management	34	21	4	14	19	4	4	60	35	21
2018	Information technology	56	18	6	7	4	2	6	81	13	44
2018	Policy	44	14	16	11	7	4	3	62	20	71
2018	Project management	41	18	13	5	10	3	11	69	17	35
2018	Other services to the public	44	11	10	18	6	0	12	62	27	29
2018	None of the above	51	14	9	10	8	2	6	70	20	54

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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?
Survey year	Demographic	20% (1 out of 5 days) (%)	40% (2 out of 5 days) (%)	60% (3 out of 5 days) (%)	80% (4 out of 5 days) (%)	Other Please specify (%)	Total responses
2022	Client contact centre	19	49	7	6	18	15
2022	Federal regulators	57	24	4	5	11	30
2022	Compliance, inspection and enforcement	21	29	10	7	32	35
2022	Communications or public affairs	41	31	2	8	18	35
2022	Access to information and privacy	27	12	0	0	61	20
2022	Science and technology	32	36	0	15	17	10
2022	Legal services	22	42	7	15	14	35
2022	Administration and operations	36	33	10	3	18	115
2022	Human resources	29	42	3	6	20	25
2022	Financial management	43	43	0	6	8	50
2022	Information technology	33	37	12	0	18	40
2022	Policy	43	26	4	4	22	60
2022	Project management	44	22	6	6	22	70
2022	Other services to the public	44	17	17	7	15	30
2022	None of the above	42	28	12	5	14	40

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	83	17	20
2022	Federal regulators	62	38	30
2022	Compliance, inspection and enforcement	46	54	40
2022	Communications or public affairs	59	41	35
2022	Access to information and privacy	16	84	20
2022	Science and technology	62	38	20
2022	Legal services	50	50	40
2022	Administration and operations	62	38	125
2022	Human resources	76	24	30
2022	Financial management	58	42	50
2022	Information management	92	8	15
2022	Information technology	61	39	40
2022	Policy	71	29	60
2022	Project management	73	27	80
2022	Other services to the public	77	23	35
2022	None of the above	64	36	45

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	47	53	20
2022	Federal regulators	30	70	30
2022	Compliance, inspection and enforcement	52	48	40
2022	Communications or public affairs	31	69	35
2022	Access to information and privacy	13	87	20
2022	Science and technology	53	47	20
2022	Legal services	48	52	40
2022	Administration and operations	42	58	125
2022	Human resources	43	57	30
2022	Financial management	46	54	50
2022	Information management	57	43	15
2022	Information technology	33	67	40
2022	Policy	37	63	60
2022	Project management	47	53	80
2022	Other services to the public	53	47	35
2022	None of the above	49	51	45

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	64	36	20
2022	Federal regulators	67	33	30
2022	Compliance, inspection and enforcement	73	27	40
2022	Communications or public affairs	60	40	35
2022	Access to information and privacy	49	51	20
2022	Science and technology	76	24	20
2022	Legal services	46	54	40
2022	Administration and operations	63	37	125
2022	Human resources	70	30	30
2022	Financial management	76	24	50
2022	Information management	61	39	15
2022	Information technology	56	44	40
2022	Policy	76	24	60
2022	Project management	78	22	80
2022	Other services to the public	62	38	35
2022	None of the above	59	41	45

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	42	58	20
2022	Federal regulators	47	53	30
2022	Compliance, inspection and enforcement	59	41	40
2022	Communications or public affairs	51	49	35
2022	Access to information and privacy	17	83	20
2022	Science and technology	76	24	20
2022	Legal services	53	47	40
2022	Administration and operations	50	50	125
2022	Human resources	50	50	30
2022	Financial management	58	42	50
2022	Information management	68	32	15
2022	Information technology	42	58	40
2022	Policy	50	50	60
2022	Project management	61	39	80
2022	Other services to the public	56	44	35
2022	None of the above	50	50	45

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	15	85	20
2022	Federal regulators	19	81	30
2022	Compliance, inspection and enforcement	45	55	40
2022	Communications or public affairs	25	75	35
2022	Access to information and privacy	7	93	20
2022	Science and technology	55	45	20
2022	Legal services	34	66	40
2022	Administration and operations	28	72	125
2022	Human resources	24	76	30
2022	Financial management	30	70	50
2022	Information management	55	45	15
2022	Information technology	13	87	40
2022	Policy	30	70	60
2022	Project management	35	65	80
2022	Other services to the public	35	65	35
2022	None of the above	32	68	45

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	40	60	20
2022	Federal regulators	36	64	30
2022	Compliance, inspection and enforcement	56	44	40
2022	Communications or public affairs	39	61	35
2022	Access to information and privacy	32	68	20
2022	Science and technology	51	49	20
2022	Legal services	40	60	40
2022	Administration and operations	45	55	125
2022	Human resources	36	64	30
2022	Financial management	66	34	50
2022	Information management	46	54	15
2022	Information technology	59	41	40
2022	Policy	33	67	60
2022	Project management	46	54	80
2022	Other services to the public	44	56	35
2022	None of the above	38	62	45

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	13	87	20
2022	Federal regulators	28	72	30
2022	Compliance, inspection and enforcement	29	71	40
2022	Communications or public affairs	11	89	35
2022	Access to information and privacy	11	89	20
2022	Science and technology	42	58	20
2022	Legal services	12	88	40
2022	Administration and operations	26	74	125
2022	Human resources	24	76	30
2022	Financial management	29	71	50
2022	Information management	43	57	15
2022	Information technology	43	57	40
2022	Policy	12	88	60
2022	Project management	21	79	80
2022	Other services to the public	24	76	35
2022	None of the above	13	87	45

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	21	79	20
2022	Federal regulators	19	81	30
2022	Compliance, inspection and enforcement	24	76	40
2022	Communications or public affairs	15	85	35
2022	Access to information and privacy	35	65	20
2022	Science and technology	42	58	20
2022	Legal services	36	64	40
2022	Administration and operations	21	79	125
2022	Human resources	28	72	30
2022	Financial management	14	86	50
2022	Information management	41	59	15
2022	Information technology	23	77	40
2022	Policy	12	88	60
2022	Project management	18	82	80
2022	Other services to the public	15	85	35
2022	None of the above	28	72	45

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	4	96	20
2022	Federal regulators	22	78	30
2022	Compliance, inspection and enforcement	21	79	40
2022	Communications or public affairs	11	89	35
2022	Access to information and privacy	13	87	20
2022	Science and technology	40	60	20
2022	Legal services	9	91	40
2022	Administration and operations	29	71	125
2022	Human resources	28	72	30
2022	Financial management	25	75	50
2022	Information management	33	67	15
2022	Information technology	18	82	40
2022	Policy	11	89	60
2022	Project management	13	87	80
2022	Other services to the public	20	80	35
2022	None of the above	24	76	45

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	41	59	20
2022	Federal regulators	45	55	30
2022	Compliance, inspection and enforcement	54	46	40
2022	Communications or public affairs	22	78	35
2022	Access to information and privacy	24	76	20
2022	Science and technology	52	48	20
2022	Legal services	51	49	40
2022	Administration and operations	29	71	125
2022	Human resources	32	68	30
2022	Financial management	44	56	50
2022	Information management	49	51	15
2022	Information technology	26	74	40
2022	Policy	33	67	60
2022	Project management	35	65	80
2022	Other services to the public	32	68	35
2022	None of the above	35	65	45

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	30	70	20
2022	Federal regulators	14	86	30
2022	Compliance, inspection and enforcement	34	66	40
2022	Communications or public affairs	30	70	35
2022	Access to information and privacy	19	81	20
2022	Science and technology	36	64	20
2022	Legal services	27	73	40
2022	Administration and operations	31	69	125
2022	Human resources	28	72	30
2022	Financial management	38	62	50
2022	Information management	37	63	15
2022	Information technology	15	85	40
2022	Policy	22	78	60
2022	Project management	32	68	80
2022	Other services to the public	39	61	35
2022	None of the above	25	75	45

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	5	95	20
2022	Federal regulators	0	100	30
2022	Compliance, inspection and enforcement	12	88	40
2022	Communications or public affairs	3	97	35
2022	Access to information and privacy	23	77	20
2022	Science and technology	5	95	20
2022	Legal services	9	91	40
2022	Administration and operations	1	99	125
2022	Human resources	11	89	30
2022	Financial management	0	100	50
2022	Information management	9	91	15
2022	Information technology	2	98	40
2022	Policy	7	93	60
2022	Project management	2	98	80
2022	Other services to the public	0	100	35
2022	None of the above	5	95	45

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Client contact centre	8	92	20
2022	Federal regulators	9	91	30
2022	Compliance, inspection and enforcement	3	97	40
2022	Communications or public affairs	20	80	35
2022	Access to information and privacy	24	76	20
2022	Science and technology	0	100	20
2022	Legal services	13	87	40
2022	Administration and operations	10	90	125
2022	Human resources	6	94	30
2022	Financial management	8	92	50
2022	Information management	11	89	15
2022	Information technology	8	92	40
2022	Policy	12	88	60
2022	Project management	9	91	80
2022	Other services to the public	7	93	35
2022	None of the above	15	85	45

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	66	29	5	0	0	0	0	95	0	20
2022	Federal regulators	75	16	3	0	3	0	2	94	3	30
2022	Compliance, inspection and enforcement	90	4	2	2	2	0	0	94	4	40
2022	Communications or public affairs	90	10	0	0	0	0	0	100	0	35
2022	Access to information and privacy	91	3	6	0	0	0	0	94	0	20
2022	Science and technology	65	13	0	4	8	0	10	87	13	20
2022	Legal services	80	8	4	0	6	2	0	90	6	40
2022	Administration and operations	83	6	5	3	1	1	2	92	4	125
2022	Human resources	82	6	6	3	0	4	0	91	3	30
2022	Financial management	89	10	0	0	0	0	2	100	0	50
2022	Information management	31	11	23	0	0	0	34	65	0	15
2022	Information technology	82	11	4	0	0	0	2	96	0	40
2022	Policy	87	5	8	0	0	0	0	92	0	60
2022	Project management	81	11	4	3	0	0	1	93	3	80
2022	Other services to the public	72	12	6	4	3	0	3	87	7	35
2022	None of the above	73	24	0	0	0	0	3	100	0	45

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	11	5	13	25	41	0	5	70	17	20
2022	Federal regulators	8	10	20	12	33	11	6	54	22	30
2022	Compliance, inspection and enforcement	3	13	6	17	53	4	4	76	18	40
2022	Communications or public affairs	8	6	12	19	44	5	5	71	16	35
2022	Access to information and privacy	0	10	13	21	53	2	0	76	10	20
2022	Science and technology	22	9	13	15	29	0	11	50	35	20
2022	Legal services	7	18	11	18	39	4	2	61	27	40
2022	Administration and operations	4	13	15	15	47	2	4	66	18	125
2022	Human resources	13	6	17	11	33	14	6	55	24	30
2022	Financial management	3	21	19	12	38	3	4	54	25	50
2022	Information management	8	0	29	13	11	0	39	39	12	15
2022	Information technology	3	8	9	25	50	2	4	79	12	40
2022	Policy	9	28	3	10	49	0	1	59	38	60
2022	Project management	7	21	12	23	33	2	2	58	30	80
2022	Other services to the public	0	20	27	23	20	3	7	48	22	35
2022	None of the above	8	28	2	14	35	9	5	56	42	45

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Client contact centre	16	24	35	17	8	0	0	26	39	20
2022	Federal regulators	17	15	20	10	30	8	0	43	35	30
2022	Compliance, inspection and enforcement	8	33	2	17	33	6	2	53	44	40
2022	Communications or public affairs	6	27	23	17	25	3	0	42	34	35
2022	Access to information and privacy	6	23	30	11	30	0	0	40	29	20
2022	Science and technology	16	15	15	19	23	5	6	47	36	20
2022	Legal services	5	20	16	9	29	19	2	48	32	40
2022	Administration and operations	8	23	23	11	33	2	1	45	32	125
2022	Human resources	20	11	11	26	21	7	4	53	35	30
2022	Financial management	12	23	23	8	34	0	0	42	35	50
2022	Information management	23	30	22	13	8	0	5	21	55	15
2022	Information technology	4	7	15	22	46	5	0	72	11	40
2022	Policy	14	25	6	25	30	0	0	55	39	60
2022	Project management	7	23	25	18	24	2	0	44	31	80
2022	Other services to the public	8	25	21	20	22	3	0	44	34	35
2022	None of the above	9	28	14	19	22	6	2	45	40	45

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results for Micro-organizations combined by Question 109. With which of the following communities do you most closely identify in relation to your current job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 38. I feel that change is managed well in my department or agency.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 52. Overall, my department or agency treats me with respect.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Question 58g. From whom did you experience harassment on the job? …Other

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources