2022 Public Service Employee Survey Results for Micro-organizations combined by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	30	2	2	96	4	42
2020	CS-02	66	28	7	0	93	7	14
2020	CS-03	73	27	0	0	100	0	15

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	80	16	2	2	96	2	42
2020	CS-02	87	13	0	0	100	0	14
2020	CS-03	88	6	6	0	94	0	15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	43	0	2	2	3	95	5	42
2020	CS-02	48	45	0	7	0	0	93	7	14
2020	CS-03	53	40	0	0	0	7	100	0	15
2019	CS	59	22	8	11	0	0	81	11	38
2019	CS-02	56	21	12	12	0	0	77	12	10
2019	CS-03	76	15	0	9	0	0	91	9	12

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	41	45	7	5	2	0	86	7	41
2020	CS-02	36	48	0	16	0	0	84	16	13
2020	CS-03	45	47	7	0	0	0	93	0	15
2019	CS	49	27	14	5	2	2	79	7	38
2019	CS-02	20	37	35	0	8	0	57	8	10
2019	CS-03	75	18	7	0	0	0	93	0	12
2018	CS	49	34	13	2	2	0	83	4	39
2018	CS-02	35	33	26	6	0	0	68	6	15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	38	5	3	2	91	5	42
2020	CS-02	50	42	0	8	0	92	8	14
2020	CS-03	51	42	7	0	0	93	0	15
2019	CS	66	23	11	0	0	89	0	38
2019	CS-02	49	31	20	0	0	80	0	10
2019	CS-03	93	7	0	0	0	100	0	12

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	18	12	3	4	0	81	7	42
2020	CS-02	72	14	7	8	0	0	85	8	14
2020	CS-03	60	20	21	0	0	0	79	0	15
2019	CS	63	19	15	0	0	3	84	0	38
2019	CS-02	38	39	12	0	0	12	87	0	10
2019	CS-03	85	7	8	0	0	0	92	0	12
2018	CS	60	31	5	2	2	0	91	4	39
2018	CS-02	59	41	0	0	0	0	100	0	15

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	49	36	13	0	2	85	2	42
2020	CS-02	41	39	21	0	0	79	0	14
2020	CS-03	54	40	6	0	0	94	0	15
2019	CS	62	19	16	2	0	82	2	38
2019	CS-02	46	22	31	0	0	69	0	10
2019	CS-03	85	8	7	0	0	93	0	12
2018	CS	56	31	9	5	0	87	5	38
2018	CS-02	53	42	5	0	0	95	0	15

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	43	3	7	2	88	9	42
2020	CS-02	48	43	0	8	0	92	8	14
2020	CS-03	48	44	8	0	0	92	0	15
2019	CS	42	48	8	0	2	90	2	38
2019	CS-02	41	48	12	0	0	88	0	10
2019	CS-03	42	50	0	0	7	93	7	12
2018	CS	46	26	17	8	2	72	11	39
2018	CS-02	52	26	7	9	6	78	15	15

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	30	52	6	9	2	82	12	42
2020	CS-02	20	51	6	23	0	71	23	14
2020	CS-03	36	59	6	0	0	94	0	15
2019	CS	45	46	2	4	2	91	7	38
2019	CS-02	29	63	0	8	0	92	8	10
2019	CS-03	51	42	0	0	7	93	7	12
2018	CS	30	50	8	11	2	80	13	39
2018	CS-02	21	57	0	21	0	79	21	15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	45	0	2	2	96	4	42
2020	CS-02	57	43	0	0	0	100	0	14
2020	CS-03	54	46	0	0	0	100	0	15
2019	CS	63	29	8	0	0	92	0	38
2019	CS-02	29	59	12	0	0	88	0	10
2019	CS-03	83	17	0	0	0	100	0	12
2018	CS	64	34	0	2	0	98	2	40
2018	CS-01	46	54	0	0	0	100	0	10
2018	CS-02	65	35	0	0	0	100	0	15

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	43	4	4	2	90	6	42
2020	CS-02	34	66	0	0	0	100	0	14
2020	CS-03	62	27	12	0	0	88	0	15
2019	CS	50	40	3	2	5	90	7	38
2019	CS-02	38	51	12	0	0	88	0	10
2019	CS-03	62	31	0	0	7	93	7	12
2018	CS	57	21	9	11	2	78	13	40
2018	CS-01	59	23	8	0	10	82	10	10
2018	CS-02	52	33	5	9	0	86	9	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	20	7	0	2	91	2	42
2020	CS-02	77	15	8	0	0	92	0	14
2020	CS-03	75	17	7	0	0	93	0	15
2019	CS	71	24	5	0	0	95	0	38
2019	CS-02	46	42	12	0	0	88	0	10
2019	CS-03	93	7	0	0	0	100	0	12
2018	CS	66	23	7	4	0	89	4	40
2018	CS-01	51	31	10	8	0	82	8	10
2018	CS-02	61	26	12	0	0	88	0	15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	29	9	4	2	0	84	6	42
2020	CS-02	42	35	16	7	0	0	78	7	14
2020	CS-03	65	29	6	0	0	0	94	0	15
2019	CS	46	32	11	3	5	3	81	8	38
2019	CS-02	18	48	22	12	0	0	66	12	10
2019	CS-03	68	25	0	0	7	0	93	7	12
2018	CS	49	36	3	11	2	0	85	13	40
2018	CS-01	46	54	0	0	0	0	100	0	10
2018	CS-02	33	39	7	21	0	0	72	21	15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	45	4	2	2	91	4	42
2020	CS-02	28	59	7	6	0	86	6	14
2020	CS-03	62	38	0	0	0	100	0	15
2019	CS	54	27	14	2	2	82	5	38
2019	CS-02	29	29	42	0	0	58	0	10
2019	CS-03	83	10	0	0	7	93	7	12
2018	CS	53	29	11	5	2	82	7	40
2018	CS-01	41	49	10	0	0	90	0	10
2018	CS-02	32	39	22	6	0	72	6	15

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	44	4	0	2	94	2	42
2020	CS-02	54	46	0	0	0	100	0	14
2020	CS-03	47	47	6	0	0	94	0	15
2019	CS	54	33	8	3	2	87	6	38
2019	CS-02	26	43	20	12	0	69	12	10
2019	CS-03	60	32	0	0	7	93	7	12
2018	CS	49	31	9	8	2	81	10	40
2018	CS-01	38	44	10	0	8	82	8	10
2018	CS-02	52	27	11	9	0	80	9	15

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	31	6	0	2	0	92	2	42
2020	CS-02	55	38	6	0	0	0	94	0	14
2020	CS-03	75	25	0	0	0	0	100	0	15
2019	CS	65	19	10	0	2	3	87	2	38
2019	CS-02	46	31	12	0	0	12	87	0	10
2019	CS-03	76	16	0	0	7	0	93	7	12
2018	CS	62	27	4	7	0	0	89	7	40
2018	CS-01	46	36	10	8	0	0	82	8	10
2018	CS-02	60	35	5	0	0	0	95	0	15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	26	50	17	5	2	76	7	42
2020	CS-02	27	58	15	0	0	85	0	14
2020	CS-03	29	39	19	7	6	68	13	15
2019	CS	28	45	19	5	3	74	8	38
2019	CS-02	26	29	34	0	12	55	12	10
2019	CS-03	49	37	7	8	0	85	8	12
2018	CS	41	38	8	8	6	78	14	40
2018	CS-01	41	30	21	0	8	71	8	10
2018	CS-02	47	32	7	14	0	79	14	15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	3	25	41	15	14	2	30	28	42
2020	CS-02	0	34	31	8	21	6	31	37	14
2020	CS-03	0	26	46	14	13	0	28	26	15
2019	CS	10	27	36	16	11	0	27	37	38
2019	CS-02	20	29	34	18	0	0	18	48	10
2019	CS-03	14	16	17	26	27	0	53	30	12
2018	CS	9	36	28	20	7	0	27	45	40
2018	CS-01	0	28	31	41	0	0	41	28	10
2018	CS-02	9	44	35	11	0	0	11	53	15

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	0	34	24	40	0	64	2	41
2020	CS-02	6	0	22	37	35	0	72	6	14
2020	CS-03	0	0	27	25	48	0	73	0	15
2019	CS	5	4	14	37	39	0	77	9	38
2019	CS-02	0	0	23	59	18	0	77	0	10
2019	CS-03	7	7	17	28	40	0	68	14	12
2018	CS	6	5	14	40	32	2	74	11	39
2018	CS-01	0	10	18	46	26	0	72	10	10
2018	CS-02	10	7	6	43	27	7	76	18	14

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	2	7	24	45	22	67	9	42
2020	CS-02	0	8	22	49	21	69	8	14
2020	CS-03	0	12	27	41	21	62	12	15
2019	CS	8	2	23	35	32	67	10	38
2019	CS-02	12	0	12	51	26	77	12	10
2019	CS-03	7	8	16	29	40	69	15	12
2018	CS	8	7	20	43	22	65	16	39
2018	CS-01	0	8	18	48	26	74	8	10
2018	CS-02	17	6	21	37	19	56	23	14

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	4	12	31	30	22	0	53	16	42
2020	CS-02	0	17	27	28	28	0	57	17	14
2020	CS-03	12	6	34	28	21	0	49	17	15
2019	CS	15	4	29	23	26	3	50	20	38
2019	CS-02	12	8	31	20	18	12	42	22	10
2019	CS-03	22	0	25	28	25	0	53	22	12
2018	CS	17	13	15	37	17	0	54	30	40
2018	CS-01	18	16	10	46	10	0	56	34	10
2018	CS-02	14	6	19	42	19	0	60	20	15

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	5	2	14	34	42	3	0	79	7	42
2020	CS-02	0	7	15	23	56	0	0	79	7	14
2020	CS-03	7	0	6	47	32	7	0	85	8	15
2019	CS	5	7	22	34	24	2	6	63	13	38
2019	CS-02	0	0	17	45	18	8	12	79	0	10
2019	CS-03	15	8	0	43	34	0	0	77	23	12
2018	CS	0	21	14	34	25	3	2	62	23	40
2018	CS-01	0	26	31	33	10	0	0	43	26	10
2018	CS-02	0	12	5	28	39	9	6	79	15	15

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	0	9	20	29	41	2	0	71	9	42
2020	CS-02	0	7	15	37	35	6	0	77	7	14
2020	CS-03	0	0	21	26	53	0	0	79	0	15
2019	CS	5	2	19	48	21	0	6	73	7	38
2019	CS-02	8	0	12	52	17	0	12	78	9	10
2019	CS-03	7	0	42	33	18	0	0	51	7	12
2018	CS	6	8	14	44	26	0	2	72	14	39
2018	CS-01	10	8	18	32	33	0	0	64	18	10
2018	CS-02	9	6	12	48	19	0	6	71	16	15

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	0	19	31	51	0	81	0	42
2020	CS-02	0	21	29	50	0	79	0	14
2020	CS-03	0	18	19	63	0	82	0	15
2019	CS	5	10	36	43	6	84	5	38
2019	CS-02	0	20	48	21	12	78	0	10
2019	CS-03	8	8	37	47	0	84	8	12

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	40	31	12	3	2	5	8	81	6	42
2020	CS-02	42	35	7	8	0	0	8	83	9	14
2020	CS-03	46	26	13	0	0	8	7	85	0	15
2019	CS	33	30	24	2	2	3	5	69	5	38
2019	CS-02	18	23	36	0	0	12	12	53	0	10
2019	CS-03	33	36	24	0	7	0	0	69	7	12
2018	CS	27	36	20	6	0	9	2	70	7	39
2018	CS-02	6	60	20	9	0	5	0	70	9	15

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	26	7	2	2	0	89	4	42
2020	CS-02	58	28	6	7	0	0	86	7	14
2020	CS-03	73	27	0	0	0	0	100	0	15
2019	CS	57	32	4	3	0	3	92	3	38
2019	CS-02	29	59	0	0	0	12	100	0	10
2019	CS-03	84	0	7	9	0	0	84	9	12
2018	CS	56	38	0	0	6	0	94	6	39
2018	CS-02	45	46	0	0	9	0	91	9	15

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	70	21	5	3	2	0	90	5	41
2020	CS-02	65	20	7	8	0	0	84	8	14
2020	CS-03	86	14	0	0	0	0	100	0	14
2019	CS	57	27	10	2	0	3	87	2	38
2019	CS-02	46	42	0	0	0	12	100	0	10
2019	CS-03	69	15	16	0	0	0	84	0	12
2018	CS	63	25	5	2	3	0	89	6	39
2018	CS-02	46	32	7	6	9	0	78	15	15

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	26	7	2	2	0	88	4	41
2020	CS-02	58	35	7	0	0	0	93	0	14
2020	CS-03	81	19	0	0	0	0	100	0	15
2019	CS	50	39	8	0	0	3	92	0	38
2019	CS-02	29	48	12	0	0	12	87	0	10
2019	CS-03	76	24	0	0	0	0	100	0	12
2018	CS	57	27	12	0	3	0	84	3	39
2018	CS-02	39	32	19	0	9	0	72	9	15

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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	24	0	7	2	0	0	91	9	42
2020	CS-02	49	37	0	15	0	0	0	85	15	14
2020	CS-03	85	15	0	0	0	0	0	100	0	15
2019	CS	63	15	10	4	0	3	3	84	5	38
2019	CS-02	29	31	9	8	0	12	12	78	11	10
2019	CS-03	90	0	10	0	0	0	0	90	0	12

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	57	35	2	3	4	0	91	7	42
2020	CS-02	46	46	0	8	0	0	92	8	14
2020	CS-03	72	28	0	0	0	0	100	0	15
2019	CS	56	32	5	2	2	3	91	5	38
2019	CS-02	26	45	9	8	0	12	81	9	10
2019	CS-03	77	23	0	0	0	0	100	0	12
2018	CS	44	32	8	11	2	2	78	14	39
2018	CS-01	44	37	0	10	10	0	80	20	10
2018	CS-02	28	34	14	16	0	7	67	18	14

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	62	29	7	2	91	2	42
2020	CS-02	56	38	6	0	94	0	14
2020	CS-03	66	27	7	0	93	0	15

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	56	33	6	2	2	0	89	4	41
2020	CS-02	29	57	14	0	0	0	86	0	13
2020	CS-03	85	15	0	0	0	0	100	0	15
2019	CS	60	28	7	2	2	0	88	5	37
2019	CS-02	38	45	9	8	0	0	83	8	10
2019	CS-03	76	24	0	0	0	0	100	0	12
2018	CS	57	27	5	8	0	2	87	8	39
2018	CS-01	62	28	10	0	0	0	90	0	10
2018	CS-02	50	21	0	23	0	7	75	25	14

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	68	18	7	5	2	86	7	42
2020	CS-02	55	22	14	8	0	77	8	14
2020	CS-03	88	12	0	0	0	100	0	15
2019	CS	72	13	8	5	2	85	7	38
2019	CS-02	61	11	20	8	0	71	8	10
2019	CS-03	84	16	0	0	0	100	0	12
2018	CS	57	27	8	6	2	84	8	39
2018	CS-01	54	36	0	0	10	90	10	10
2018	CS-02	50	27	7	16	0	77	16	14

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2019	CS	80	15	3	2	97	38
2019	CS-02	46	34	12	9	87	10
2019	CS-03	90	10	0	0	100	12

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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	38	9	2	3	0	86	5	42
2020	CS-02	36	37	13	6	8	0	72	15	14
2020	CS-03	67	26	7	0	0	0	93	0	15
2019	CS	49	27	10	2	2	9	83	5	38
2019	CS-02	26	31	9	0	0	35	87	0	10
2019	CS-03	68	7	17	0	7	0	75	7	12
2018	CS	46	28	12	3	2	8	80	6	39
2018	CS-01	20	31	18	0	10	21	65	12	10
2018	CS-02	45	33	13	9	0	0	78	9	15

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	35	6	2	3	89	5	42
2020	CS-02	43	36	7	6	8	79	15	14
2020	CS-03	61	27	12	0	0	88	0	15
2019	CS	49	36	8	5	2	85	7	38
2019	CS-02	26	45	29	0	0	71	0	10
2019	CS-03	68	24	0	0	7	93	7	12
2018	CS	46	31	10	8	5	77	13	39
2018	CS-01	41	20	21	8	10	61	18	10
2018	CS-02	32	40	13	15	0	72	15	15

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	43	44	8	0	3	2	90	3	42
2020	CS-02	35	42	15	0	8	0	77	8	14
2020	CS-03	54	39	7	0	0	0	93	0	15
2019	CS	39	40	10	6	2	2	81	8	37
2019	CS-02	26	35	28	12	0	0	61	12	10
2019	CS-03	51	42	0	0	7	0	93	7	12
2018	CS	28	33	12	15	6	6	65	22	39
2018	CS-01	11	31	18	18	10	13	48	32	10
2018	CS-02	25	26	20	20	9	0	50	29	15

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	36	11	0	3	0	86	3	42
2020	CS-02	50	29	13	0	8	0	79	8	14
2020	CS-03	54	33	13	0	0	0	87	0	15
2019	CS	36	42	12	5	2	3	81	7	38
2019	CS-02	26	42	20	0	0	12	77	0	10
2019	CS-03	52	41	0	0	7	0	93	7	12
2018	CS	30	37	5	17	3	8	73	22	39
2018	CS-01	19	41	8	20	0	13	68	22	10
2018	CS-02	11	42	7	24	9	7	57	35	15

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	81	19	0	0	100	0	42
2020	CS-02	77	23	0	0	100	0	14
2020	CS-03	87	13	0	0	100	0	15
2019	CS	65	23	6	6	88	6	38
2019	CS-02	34	31	23	12	65	12	10
2019	CS-03	73	20	0	7	93	7	12

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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	45	42	8	0	5	0	88	5	42
2020	CS-02	41	51	0	0	8	0	92	8	14
2020	CS-03	54	39	7	0	0	0	93	0	15
2019	CS	40	44	10	0	2	3	87	2	38
2019	CS-02	26	43	20	0	0	12	78	0	10
2019	CS-03	58	34	0	0	7	0	93	7	12
2018	CS	35	37	18	8	0	3	74	8	40
2018	CS-01	0	69	21	10	0	0	69	10	10
2018	CS-02	32	32	20	9	0	7	69	10	15

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	32	44	19	0	5	76	5	42
2020	CS-02	21	64	7	0	8	84	8	14
2020	CS-03	35	39	26	0	0	74	0	15
2019	CS	41	33	14	10	2	74	12	38
2019	CS-02	26	34	31	9	0	60	9	10
2019	CS-03	51	42	0	0	7	93	7	12

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	50	0	2	2	96	4	42
2020	CS-02	41	59	0	0	0	100	0	14
2020	CS-03	41	59	0	0	0	100	0	15
2019	CS	44	38	11	5	2	82	7	38
2019	CS-02	18	43	40	0	0	60	0	10
2019	CS-03	61	31	0	0	7	93	7	12
2018	CS	44	35	10	11	0	79	11	40
2018	CS-01	31	36	23	10	0	67	10	10
2018	CS-02	37	42	7	14	0	79	14	15

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	40	3	3	2	3	92	5	42
2020	CS-02	55	28	0	8	0	8	91	9	14
2020	CS-03	48	52	0	0	0	0	100	0	15
2019	CS	49	32	13	0	2	3	84	2	38
2019	CS-02	38	31	20	0	0	12	78	0	10
2019	CS-03	68	24	0	0	7	0	93	7	12
2018	CS	45	24	23	3	5	0	69	8	40
2018	CS-01	10	46	34	0	10	0	56	10	10
2018	CS-02	45	13	25	9	7	0	59	16	15

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	37	31	13	3	5	12	0	77	8	42
2020	CS-02	29	27	20	0	8	16	0	66	10	14
2020	CS-03	46	35	6	0	0	13	0	93	0	15
2019	CS	22	36	18	0	8	16	0	69	9	38
2019	CS-02	18	31	17	0	12	22	0	63	15	10
2019	CS-03	23	43	27	0	7	0	0	66	7	12
2018	CS	27	25	13	9	7	15	5	65	19	40
2018	CS-01	8	20	34	10	10	8	10	35	24	10
2018	CS-02	19	19	13	9	5	28	6	58	22	15

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	47	35	2	6	2	7	89	9	42
2020	CS-02	34	38	0	13	0	14	85	15	14
2020	CS-03	58	29	6	0	0	7	94	0	15
2019	CS	38	44	6	4	5	3	85	9	38
2019	CS-02	18	42	20	8	0	12	68	9	10
2019	CS-03	57	36	0	0	7	0	93	7	12
2018	CS	30	41	21	6	0	2	73	6	40
2018	CS-01	21	48	23	0	0	8	75	0	10
2018	CS-02	18	46	27	9	0	0	64	9	15

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	22	12	2	0	0	86	2	42
2020	CS-02	69	17	15	0	0	0	85	0	14
2020	CS-03	61	28	6	6	0	0	88	6	15
2019	CS	55	19	10	4	5	7	84	5	38
2019	CS-02	49	31	0	8	12	0	91	9	10
2019	CS-03	92	8	0	0	0	0	100	0	12

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	67	23	7	2	0	0	0	90	2	42
2020	CS-02	65	20	15	0	0	0	0	85	0	14
2020	CS-03	73	19	7	0	0	0	0	93	0	15
2019	CS	63	12	5	4	3	2	10	86	9	38
2019	CS-02	49	20	0	8	12	0	12	78	22	10
2019	CS-03	85	7	8	0	0	0	0	92	0	12

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	91	9	0	0	0	0	100	0	42
2020	CS-02	85	15	0	0	0	0	100	0	14
2020	CS-03	100	0	0	0	0	0	100	0	15
2019	CS	78	2	3	2	5	9	94	3	38
2019	CS-02	69	8	12	0	12	0	87	0	10
2019	CS-03	93	0	0	7	0	0	93	7	12

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CS	85	12	0	2	100	42
2020	CS-02	85	15	0	0	100	14
2020	CS-03	100	0	0	0	100	15
2019	CS	81	5	5	9	100	38
2019	CS-02	80	8	12	0	100	10
2019	CS-03	100	0	0	0	100	12

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	10	17	16	16	6	12	40	39	42
2020	CS-02	13	16	8	38	13	0	13	33	58	14
2020	CS-03	33	14	19	6	20	8	0	51	28	15
2019	CS	26	26	10	17	15	2	5	56	34	38
2019	CS-02	10	40	11	12	20	0	8	54	34	10
2019	CS-03	41	16	10	18	16	0	0	57	33	12
2018	CS	17	5	23	20	25	2	7	25	50	40
2018	CS-01	13	11	29	20	10	8	10	29	36	10
2018	CS-02	11	8	27	16	38	0	0	19	54	15

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	48	38	10	0	2	3	88	2	42
2020	CS-02	41	51	9	0	0	0	91	0	14
2020	CS-03	47	32	13	0	0	8	86	0	15
2019	CS	40	39	16	0	2	3	81	3	37
2019	CS-02	18	51	20	0	0	12	78	0	10
2019	CS-03	56	25	11	0	8	0	81	8	11
2018	CS	38	41	13	6	3	0	79	9	40
2018	CS-01	21	56	23	0	0	0	77	0	10
2018	CS-02	32	34	19	16	0	0	65	16	15

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	32	2	0	2	0	96	2	42
2020	CS-02	47	53	0	0	0	0	100	0	14
2020	CS-03	81	19	0	0	0	0	100	0	15
2019	CS	55	35	2	2	2	3	93	5	38
2019	CS-02	38	51	0	0	0	12	100	0	10
2019	CS-03	76	17	0	0	7	0	93	7	12
2018	CS	48	33	2	5	6	6	86	12	40
2018	CS-01	26	51	0	0	10	13	89	11	10
2018	CS-02	38	41	5	0	9	6	85	10	15

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	64	24	7	0	2	0	3	90	2	42
2020	CS-02	61	24	8	0	0	0	8	91	0	14
2020	CS-03	75	19	6	0	0	0	0	94	0	15
2019	CS	55	34	5	0	2	3	0	93	2	38
2019	CS-02	49	39	0	0	0	12	0	100	0	10
2019	CS-03	68	25	0	0	7	0	0	93	7	12
2018	CS	53	29	5	8	2	3	0	84	11	40
2018	CS-01	34	33	0	10	10	13	0	77	23	10
2018	CS-02	43	35	13	9	0	0	0	78	9	15

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	19	9	3	5	10	5	81	9	42
2020	CS-02	39	30	8	8	0	15	0	81	10	14
2020	CS-03	62	7	17	0	0	14	0	80	0	15

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	29	5	3	3	3	92	3	42
2020	CS-02	56	28	0	8	0	8	91	9	14
2020	CS-03	66	26	0	0	8	0	100	0	15

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	84	9	4	3	0	93	3	42
2020	CS-02	70	15	6	8	0	85	8	14
2020	CS-03	100	0	0	0	0	100	0	15
2019	CS	64	30	0	0	6	94	6	38
2019	CS-02	46	42	0	0	12	88	12	10
2019	CS-03	84	8	0	0	7	93	7	12
2018	CS	65	25	2	5	3	89	9	40
2018	CS-01	62	28	0	10	0	90	10	10
2018	CS-02	65	20	5	0	9	86	9	15

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	71	25	5	0	0	95	0	42
2020	CS-02	79	13	8	0	0	92	0	14
2020	CS-03	69	31	0	0	0	100	0	15
2019	CS	54	37	3	0	6	91	6	38
2019	CS-02	26	51	12	0	12	77	12	10
2019	CS-03	62	31	0	0	7	93	7	12
2018	CS	54	32	4	11	0	85	11	40
2018	CS-01	36	46	0	18	0	82	18	10
2018	CS-02	51	40	0	9	0	91	9	15

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	60	35	2	3	0	95	3	42
2020	CS-02	49	43	0	8	0	92	8	14
2020	CS-03	69	31	0	0	0	100	0	15
2019	CS	54	35	5	0	6	89	6	38
2019	CS-02	26	51	12	0	12	77	12	10
2019	CS-03	78	15	0	0	7	93	7	12
2018	CS	48	37	6	9	0	85	9	40
2018	CS-01	33	49	8	10	0	82	10	10
2018	CS-02	39	52	0	9	0	91	9	15

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	36	7	2	0	0	91	2	42
2020	CS-02	41	53	6	0	0	0	94	0	14
2020	CS-03	61	39	0	0	0	0	100	0	15
2019	CS	63	24	8	0	6	0	87	6	38
2019	CS-02	38	31	20	0	12	0	69	12	10
2019	CS-03	76	16	0	0	7	0	93	7	12
2018	CS	59	21	15	0	3	3	81	3	40
2018	CS-01	59	32	10	0	0	0	90	0	10
2018	CS-02	57	15	19	0	9	0	72	9	15

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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2020	CS	20	44	35	42
2020	CS-02	25	38	36	14
2020	CS-03	20	62	19	15
2019	CS	10	47	42	38
2019	CS-02	8	21	71	10
2019	CS-03	17	57	25	12
2018	CS	14	51	35	40
2018	CS-01	0	56	44	10
2018	CS-02	15	52	33	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	34	17	10	7	0	29	4	75	10	42
2020	CS-02	13	14	7	15	0	39	13	55	31	14
2020	CS-03	41	13	7	0	0	38	0	88	0	15
2019	CS	14	24	5	2	2	38	15	79	10	38
2019	CS-02	10	20	0	0	0	71	0	100	0	10
2019	CS-03	27	32	0	0	7	17	17	89	11	12
2018	CS	23	15	15	5	0	32	10	65	9	40
2018	CS-01	0	20	29	0	0	41	10	41	0	10
2018	CS-02	19	6	7	9	0	38	20	61	22	15

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	32	7	3	0	7	89	3	42
2020	CS-02	36	48	8	8	0	0	84	8	14
2020	CS-03	54	26	0	0	0	20	100	0	15
2019	CS	44	38	10	0	2	6	87	3	38
2019	CS-02	18	62	8	0	0	12	91	0	10
2019	CS-03	69	15	0	0	7	9	92	8	12
2018	CS	35	38	10	0	0	18	88	0	40
2018	CS-01	8	58	13	0	0	21	84	0	10
2018	CS-02	26	42	5	0	0	28	93	0	15

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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	No (%)	Total responses
2020	CS	100	42
2020	CS-02	100	14
2020	CS-03	100	15

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	14	8	0	33	2	88	0	42
2020	CS-02	19	21	8	0	45	6	83	0	14
2020	CS-03	54	0	7	0	38	0	88	0	15
2019	CS	24	18	3	2	35	18	89	5	38
2019	CS-02	10	20	0	0	71	0	100	0	10
2019	CS-03	42	7	0	7	17	27	87	13	12
2018	CS	20	15	15	0	39	10	70	0	40
2018	CS-01	0	20	29	0	50	0	41	0	10
2018	CS-02	13	6	13	0	47	20	59	0	15

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	55	21	9	3	0	12	86	3	42
2020	CS-02	42	21	14	8	0	14	74	10	14
2020	CS-03	54	26	0	0	0	20	100	0	15
2019	CS	51	30	7	0	2	9	89	3	38
2019	CS-02	26	51	0	0	0	23	100	0	10
2019	CS-03	69	7	8	0	7	9	83	8	12
2018	CS	35	34	13	6	0	13	79	7	40
2018	CS-01	8	58	21	13	0	0	66	13	10
2018	CS-02	19	33	20	0	0	28	72	0	15

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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	33	9	3	2	0	0	86	5	42
2020	CS-02	65	8	20	0	7	0	0	73	7	14
2020	CS-03	62	38	0	0	0	0	0	100	0	15
2019	CS	50	21	10	5	11	3	0	74	16	38
2019	CS-02	32	17	8	0	31	12	0	55	35	10
2019	CS-03	42	27	16	8	7	0	0	69	15	12
2018	CS	40	22	13	8	10	0	7	67	19	40
2018	CS-01	18	18	10	10	32	0	13	41	48	10
2018	CS-02	40	7	20	14	7	0	11	53	24	15

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	18	28	28	19	8	0	0	46	26	42
2020	CS-02	14	28	43	6	8	0	0	42	15	14
2020	CS-03	15	27	26	19	13	0	0	42	32	15
2019	CS	20	31	34	7	5	3	0	53	13	38
2019	CS-02	29	31	20	8	0	12	0	68	9	10
2019	CS-03	20	42	31	0	8	0	0	62	8	12
2018	CS	26	39	12	11	11	0	2	66	22	40
2018	CS-01	33	20	29	10	8	0	0	53	18	10
2018	CS-02	25	42	0	15	12	0	6	71	29	15

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	36	37	20	5	2	0	0	73	7	42
2020	CS-02	34	35	22	8	0	0	0	69	8	14
2020	CS-03	27	50	17	0	6	0	0	77	6	15
2019	CS	40	34	12	5	6	3	0	77	11	38
2019	CS-02	48	20	0	8	12	12	0	78	22	10
2019	CS-03	42	43	7	8	0	0	0	85	8	12
2018	CS	38	31	6	15	5	0	6	73	21	40
2018	CS-01	31	30	8	8	10	0	13	70	20	10
2018	CS-02	46	20	0	20	7	0	6	71	29	15

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	24	28	30	15	4	0	0	51	19	42
2020	CS-02	22	29	40	8	0	0	0	52	8	14
2020	CS-03	23	26	19	20	12	0	0	49	32	15
2019	CS	32	35	12	8	10	3	0	70	19	38
2019	CS-02	18	50	9	0	12	12	0	77	13	10
2019	CS-03	42	36	14	8	0	0	0	78	8	12
2018	CS	28	29	15	11	15	0	2	58	27	40
2018	CS-01	20	33	21	0	26	0	0	53	26	10
2018	CS-02	26	35	6	22	5	0	6	64	29	15

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	51	27	12	3	5	0	2	80	8	42
2020	CS-02	58	28	6	8	0	0	0	85	8	14
2020	CS-03	41	40	0	0	13	0	6	86	14	15
2019	CS	57	18	13	2	5	3	2	79	8	38
2019	CS-02	49	39	0	0	0	12	0	100	0	10
2019	CS-03	77	8	7	8	0	0	0	85	8	12
2018	CS	61	22	6	7	2	0	2	85	9	40
2018	CS-01	33	46	8	13	0	0	0	79	13	10
2018	CS-02	73	6	5	9	0	0	6	85	10	15

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	24	19	5	7	0	0	69	12	42
2020	CS-02	41	30	20	8	0	0	0	71	8	14
2020	CS-03	49	25	7	0	19	0	0	74	19	15
2019	CS	54	16	12	7	7	3	0	73	15	38
2019	CS-02	52	29	0	8	0	12	0	91	9	10
2019	CS-03	78	7	7	0	8	0	0	85	8	12
2018	CS	42	30	13	6	7	0	2	73	14	40
2018	CS-01	18	27	42	0	13	0	0	45	13	10
2018	CS-02	38	34	7	9	5	0	6	78	15	15

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	52	32	12	4	0	0	0	84	4	42
2020	CS-02	34	37	22	6	0	0	0	72	6	14
2020	CS-03	79	21	0	0	0	0	0	100	0	15
2019	CS	35	45	7	7	3	3	0	82	10	38
2019	CS-02	10	50	9	8	12	12	0	68	22	10
2019	CS-03	42	58	0	0	0	0	0	100	0	12
2018	CS	49	29	12	5	3	0	3	80	8	40
2018	CS-01	37	18	23	10	0	0	13	63	11	10
2018	CS-02	46	32	9	6	7	0	0	78	13	15

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	35	36	28	0	0	0	72	0	42
2020	CS-02	28	34	38	0	0	0	62	0	14
2020	CS-03	36	45	19	0	0	0	81	0	15
2019	CS	27	37	21	13	3	0	66	13	38
2019	CS-02	20	28	20	20	12	0	55	22	10
2019	CS-03	41	36	23	0	0	0	77	0	12
2018	CS	23	45	14	15	0	2	70	16	40
2018	CS-01	27	55	18	0	0	0	82	0	10
2018	CS-02	12	41	13	27	0	6	57	29	15

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	50	32	12	6	0	82	6	42
2020	CS-02	48	30	16	6	0	77	6	14
2020	CS-03	54	35	6	6	0	88	6	15
2019	CS	46	31	13	4	6	81	5	38
2019	CS-02	40	29	0	8	23	89	11	10
2019	CS-03	50	42	8	0	0	92	0	12
2018	CS	49	35	10	6	0	84	6	40
2018	CS-01	37	63	0	0	0	100	0	10
2018	CS-02	47	25	13	15	0	72	15	15

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	35	0	6	0	0	94	6	42
2020	CS-02	48	45	0	6	0	0	94	6	14
2020	CS-03	66	34	0	0	0	0	100	0	15
2019	CS	59	24	5	4	2	6	88	7	38
2019	CS-02	72	8	0	8	0	12	91	9	10
2019	CS-03	69	31	0	0	0	0	100	0	12

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	46	35	14	2	3	84	2	42
2020	CS-02	37	40	23	0	0	77	0	14
2020	CS-03	69	19	6	6	0	88	6	15

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	42	48	9	0	0	0	0	91	0	41
2020	CS-02	27	66	6	0	0	0	0	94	0	14
2020	CS-03	52	42	6	0	0	0	0	94	0	14
2019	CS	54	29	12	0	2	3	0	85	2	38
2019	CS-02	40	37	12	0	0	12	0	87	0	10
2019	CS-03	58	23	19	0	0	0	0	81	0	12
2018	CS	42	30	7	16	2	0	2	74	19	40
2018	CS-01	29	37	21	13	0	0	0	66	13	10
2018	CS-02	45	34	5	9	0	0	6	85	10	15

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	65	26	7	3	0	0	0	90	3	42
2020	CS-02	58	42	0	0	0	0	0	100	0	14
2020	CS-03	74	13	13	0	0	0	0	87	0	15
2019	CS	81	9	5	2	0	3	0	92	2	37
2019	CS-03	100	0	0	0	0	0	0	100	0	12
2018	CS	76	17	0	2	2	0	2	96	4	39
2018	CS-01	64	36	0	0	0	0	0	100	0	10
2018	CS-02	82	6	0	0	5	0	6	94	6	15

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Most positive or least negative answers (%)	Total responses
2020	CS	65	28	7	93	42
2020	CS-02	64	28	8	92	14
2020	CS-03	67	25	7	93	15

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	85	9	3	3	0	0	95	3	42
2020	CS-02	86	14	0	0	0	0	100	0	14
2020	CS-03	93	0	7	0	0	0	93	0	15
2019	CS	78	14	3	0	3	2	97	0	38
2019	CS-02	80	8	0	0	12	0	100	0	10
2019	CS-03	83	17	0	0	0	0	100	0	12
2018	CS	78	9	3	3	0	7	94	3	40
2018	CS-01	50	18	0	13	0	20	84	16	10
2018	CS-02	75	11	7	0	0	6	92	0	15

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	95	5	0	0	0	0	100	0	42
2020	CS-02	92	8	0	0	0	0	100	0	14
2020	CS-03	100	0	0	0	0	0	100	0	15
2019	CS	85	3	2	5	3	3	93	5	38
2019	CS-02	88	0	0	0	12	0	100	0	10
2019	CS-03	86	0	7	7	0	0	86	7	12
2018	CS	74	8	6	0	0	12	93	0	40
2018	CS-01	67	0	0	0	0	33	100	0	10
2018	CS-02	71	13	9	0	0	6	90	0	15

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	18	4	2	0	0	94	2	42
2020	CS-02	52	42	0	6	0	0	94	6	14
2020	CS-03	94	6	0	0	0	0	100	0	15
2019	CS	64	12	13	0	8	3	78	8	37
2019	CS-02	58	11	0	0	20	12	78	22	10
2019	CS-03	67	17	16	0	0	0	84	0	12
2018	CS	75	17	6	0	3	0	92	3	40
2018	CS-01	90	10	0	0	0	0	100	0	10
2018	CS-02	59	25	9	0	7	0	84	7	15

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	82	11	3	4	0	0	0	93	4	42
2020	CS-02	65	20	8	6	0	0	0	85	6	14
2020	CS-03	100	0	0	0	0	0	0	100	0	15
2019	CS	67	12	8	3	5	3	2	84	8	38
2019	CS-02	63	8	0	0	8	12	9	90	10	10
2019	CS-03	67	17	9	0	7	0	0	83	7	12
2018	CS	72	18	4	3	0	0	2	92	3	40
2018	CS-01	89	11	0	0	0	0	0	100	0	10
2018	CS-02	59	14	11	9	0	0	6	78	10	15

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	66	12	2	0	0	0	20	97	0	42
2020	CS-02	51	7	0	0	0	0	41	100	0	14
2020	CS-03	74	20	0	0	0	0	6	100	0	15
2019	CS	51	7	2	5	3	3	28	85	12	38
2019	CS-02	43	0	0	0	12	12	34	79	21	10
2019	CS-03	69	7	7	0	0	0	17	92	0	12
2018	CS	51	11	0	0	0	0	38	100	0	38
2018	CS-02	49	0	0	0	0	0	51	100	0	14

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CS	80	17	0	0	3	100	42
2020	CS-02	78	14	0	0	8	100	14
2020	CS-03	93	7	0	0	0	100	15
2019	CS	90	5	2	3	0	98	38
2019	CS-02	80	0	8	12	0	91	10
2019	CS-03	100	0	0	0	0	100	12
2018	CS	76	14	4	0	6	95	40
2018	CS-01	63	28	10	0	0	90	10
2018	CS-02	73	6	5	0	15	94	15

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	84	12	2	2	0	96	4	42
2020	CS-02	80	14	6	0	0	94	6	14
2020	CS-03	87	7	0	6	0	94	6	15
2019	CS	75	19	0	2	3	98	2	38
2019	CS-02	80	8	0	0	12	100	0	10
2019	CS-03	85	15	0	0	0	100	0	12
2018	CS	83	9	2	3	3	95	5	40
2018	CS-01	59	8	10	11	13	76	24	10
2018	CS-02	81	19	0	0	0	100	0	15

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	66	20	10	4	0	0	0	86	4	41
2020	CS-02	40	39	15	6	0	0	0	79	6	14
2020	CS-03	74	13	7	6	0	0	0	87	6	15
2019	CS	69	13	7	5	3	3	0	85	8	38
2019	CS-02	51	20	18	0	0	12	0	80	0	10
2019	CS-03	93	0	0	7	0	0	0	93	7	12
2018	CS	52	28	6	2	10	0	2	82	13	40
2018	CS-01	16	38	23	0	24	0	0	54	24	10
2018	CS-02	47	36	0	6	5	0	6	88	12	15

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	23	41	27	10	0	0	0	64	10	41
2020	CS-02	6	57	22	15	0	0	0	64	15	14
2020	CS-03	29	33	32	6	0	0	0	62	6	15
2019	CS	22	45	17	10	3	3	0	69	13	38
2019	CS-02	18	43	17	0	12	12	0	68	13	10
2019	CS-03	36	41	8	15	0	0	0	77	15	12
2018	CS	28	41	19	11	0	0	2	70	11	40
2018	CS-01	18	33	41	8	0	0	0	51	8	10
2018	CS-02	19	54	9	12	0	0	5	78	13	15

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	10	12	30	36	12	0	48	22	42
2020	CS-02	8	7	57	21	6	0	28	15	14
2020	CS-03	13	19	6	35	27	0	62	32	15
2019	CS	7	15	30	33	11	3	46	23	38
2019	CS-02	0	12	45	32	0	12	36	13	10
2019	CS-03	8	0	32	33	28	0	61	8	12
2018	CS	7	20	30	31	12	0	43	27	39
2018	CS-02	5	14	36	40	5	0	45	19	15

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	59	31	5	0	3	2	0	92	3	42
2020	CS-02	54	31	7	0	8	0	0	85	8	14
2020	CS-03	68	32	0	0	0	0	0	100	0	15
2019	CS	48	32	9	2	0	6	2	88	3	38
2019	CS-02	48	29	12	0	0	12	0	87	0	10
2019	CS-03	48	25	9	7	0	10	0	82	8	12
2018	CS	43	31	14	0	3	8	2	81	3	40
2018	CS-01	23	29	16	0	13	10	10	64	16	10
2018	CS-02	32	35	19	0	0	14	0	78	0	15

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	63	30	4	3	93	3	42
2020	CS-02	62	30	0	8	92	8	14
2020	CS-03	56	38	6	0	94	0	15

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	54	31	10	5	85	5	42
2020	CS-02	53	30	0	16	84	16	14
2020	CS-03	47	39	14	0	86	0	15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	75	20	2	2	96	2	42
2020	CS-02	69	31	0	0	100	0	14
2020	CS-03	79	15	6	0	94	0	15

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	58	34	5	3	0	0	93	3	42
2020	CS-02	56	35	0	8	0	0	92	8	14
2020	CS-03	69	25	6	0	0	0	94	0	15
2019	CS	44	34	7	9	2	3	81	11	38
2019	CS-02	18	51	8	12	0	12	78	13	10
2019	CS-03	69	7	8	9	7	0	76	17	12
2018	CS	38	40	9	5	3	6	82	8	40
2018	CS-01	23	48	8	8	13	0	71	21	10
2018	CS-02	38	41	5	0	0	16	94	0	15

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Most positive or least negative answers (%)	Total responses
2020	CS	42	41	17	83	17
2020	CS-03	36	45	19	81	11
2019	CS	52	40	7	93	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CS	14	86	42
2020	CS-02	28	72	14
2020	CS-03	6	94	15
2019	CS	15	85	38
2019	CS-02	8	92	10
2019	CS-03	24	76	12

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Total responses
2020	CS	61	31	5	2	95	42
2020	CS-02	49	44	7	0	93	14
2020	CS-03	60	34	0	6	100	15

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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CS	16	59	24	42
2020	CS-02	21	64	15	14
2020	CS-03	14	59	27	15

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CS	53	25	7	5	7	0	4	81	12	42
2020	CS-02	34	40	14	0	6	0	6	78	7	14
2020	CS-03	54	20	6	13	7	0	0	74	20	15
2019	CS	45	20	7	9	8	3	8	74	18	37
2019	CS-02	10	22	8	12	20	12	17	45	44	10
2019	CS-03	30	45	8	17	0	0	0	74	17	11
2018	CS	53	20	7	8	5	0	8	79	14	40
2018	CS-01	59	20	0	0	0	0	21	100	0	10
2018	CS-02	29	34	9	14	7	0	8	68	22	15

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results for Micro-organizations combined by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 38. I feel that change is managed well in my department or agency.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 52. Overall, my department or agency treats me with respect.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)