2022 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	41	6	8	2	84	10	155
2022	Does not provide services to public	47	40	4	7	2	87	9	1280
2020	Provides services to public	35	48	2	13	2	82	15	167
2020	Does not provide services to public	35	48	4	11	3	82	13	1387

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	64	27	0	5	1	2	2	94	6	155
2022	Does not provide services to public	74	15	3	3	2	1	2	92	5	1280
2020	Provides services to public	67	17	6	6	3	1	1	85	9	166
2020	Does not provide services to public	75	13	4	2	1	1	2	92	4	1384

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	33	6	7	6	1	82	12	155
2022	Does not provide services to public	50	31	6	8	4	0	82	12	1280
2020	Provides services to public	37	38	9	13	3	0	75	16	167
2020	Does not provide services to public	39	39	8	12	2	0	78	14	1383
2019	Provides services to public	45	34	6	10	4	0	79	15	209
2019	Does not provide services to public	43	33	5	13	5	0	76	18	1457

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	42	9	9	3	0	0	79	12	155
2022	Does not provide services to public	46	35	7	8	4	0	0	81	12	1280
2020	Provides services to public	41	33	10	13	1	0	1	75	14	166
2020	Does not provide services to public	43	36	10	9	2	0	0	79	11	1383
2019	Provides services to public	38	38	11	8	5	0	0	76	13	206
2019	Does not provide services to public	42	36	9	9	4	0	0	78	13	1451
2018	Provides services to public	37	40	8	10	5	0	0	77	14	146
2018	Does not provide services to public	34	44	8	11	3	1	0	78	14	1365

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	34	4	4	1	1	91	5	155
2022	Does not provide services to public	63	27	4	4	2	0	90	6	1280
2020	Provides services to public	52	29	8	9	1	1	81	11	165
2020	Does not provide services to public	56	30	7	5	2	0	86	7	1372
2019	Provides services to public	61	26	7	4	2	0	86	7	207
2019	Does not provide services to public	61	27	5	4	3	0	89	7	1446

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	60	25	5	6	4	0	85	10	155
2022	Does not provide services to public	63	25	5	4	3	0	88	7	1280
2020	Provides services to public	62	23	6	6	3	0	85	9	165
2020	Does not provide services to public	62	25	6	5	3	0	86	8	1385
2019	Provides services to public	61	24	5	4	4	1	87	8	208
2019	Does not provide services to public	63	25	5	4	2	0	89	6	1459
2018	Provides services to public	54	31	8	6	2	0	85	7	147
2018	Does not provide services to public	61	27	6	4	2	0	88	6	1365

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	33	10	6	1	0	83	7	155
2022	Does not provide services to public	53	33	7	5	2	0	86	7	1280
2020	Provides services to public	50	33	10	4	3	1	83	7	167
2020	Does not provide services to public	50	33	8	6	2	0	83	9	1387
2019	Provides services to public	50	37	6	5	2	0	87	7	209
2019	Does not provide services to public	53	33	7	5	3	0	86	7	1462
2018	Provides services to public	45	35	10	6	3	0	80	9	147
2018	Does not provide services to public	48	38	7	5	2	0	86	7	1359

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	37	10	9	5	0	75	15	155
2022	Does not provide services to public	44	34	10	7	5	0	77	12	1280
2020	Provides services to public	45	30	13	9	3	0	75	12	167
2020	Does not provide services to public	38	39	9	9	4	1	78	13	1386
2019	Provides services to public	33	39	12	13	2	0	73	15	209
2019	Does not provide services to public	37	37	11	9	5	0	74	14	1460
2018	Provides services to public	36	31	14	11	8	0	67	18	147
2018	Does not provide services to public	33	37	14	11	5	0	70	16	1359

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	43	9	10	3	78	13	155
2022	Does not provide services to public	36	42	10	8	4	78	12	1280
2020	Provides services to public	34	41	10	10	6	75	15	166
2020	Does not provide services to public	33	43	10	10	4	76	14	1381
2019	Provides services to public	31	46	8	10	5	78	15	208
2019	Does not provide services to public	32	41	11	11	4	73	16	1451
2018	Provides services to public	36	41	10	10	3	77	13	146
2018	Does not provide services to public	28	42	14	11	4	71	16	1363

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	29	4	4	1	92	4	155
2022	Does not provide services to public	58	30	6	4	2	89	6	1280
2020	Provides services to public	53	35	5	6	2	88	7	166
2020	Does not provide services to public	56	32	6	4	2	88	5	1383
2019	Provides services to public	59	30	4	3	3	90	6	209
2019	Does not provide services to public	55	32	6	4	2	87	6	1454
2018	Provides services to public	64	28	3	3	2	92	5	146
2018	Does not provide services to public	56	33	6	3	2	90	5	1364

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	37	9	8	4	79	12	155
2022	Does not provide services to public	47	34	8	7	3	82	10	1280
2020	Provides services to public	44	34	10	8	4	78	11	167
2020	Does not provide services to public	45	36	9	7	3	81	11	1386
2019	Provides services to public	40	38	10	7	5	78	12	207
2019	Does not provide services to public	44	34	10	7	4	78	12	1460
2018	Provides services to public	49	28	12	7	5	76	12	146
2018	Does not provide services to public	41	37	10	9	4	78	12	1357

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	69	23	5	3	0	93	3	155
2022	Does not provide services to public	64	26	7	2	1	90	3	1275
2020	Provides services to public	60	29	9	1	1	89	2	166
2020	Does not provide services to public	63	27	7	2	1	90	3	1384
2019	Provides services to public	66	29	3	0	2	94	2	207
2019	Does not provide services to public	63	27	7	2	1	90	3	1451
2018	Provides services to public	65	24	8	1	2	89	3	145
2018	Does not provide services to public	62	27	7	2	1	90	3	1344

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	36	14	4	2	79	6	155
2022	Does not provide services to public	52	34	5	6	3	86	8	1275
2020	Provides services to public	51	30	10	5	5	81	9	166
2020	Does not provide services to public	49	34	8	6	3	83	9	1377
2019	Provides services to public	40	37	10	8	5	77	13	206
2019	Does not provide services to public	46	35	7	7	4	81	11	1455
2018	Provides services to public	38	40	6	11	5	78	16	147
2018	Does not provide services to public	45	39	8	6	3	83	9	1360

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	32	9	4	2	0	85	6	155
2022	Does not provide services to public	61	27	6	3	2	0	89	5	1280
2020	Provides services to public	52	30	12	5	0	1	83	5	167
2020	Does not provide services to public	56	30	7	4	2	0	86	6	1382
2019	Provides services to public	45	33	13	7	2	0	78	9	208
2019	Does not provide services to public	53	32	7	5	3	0	85	8	1458
2018	Provides services to public	48	32	9	8	2	0	80	11	147
2018	Does not provide services to public	53	32	8	5	2	0	85	7	1348

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	51	30	11	5	2	1	0	82	7	155
2022	Does not provide services to public	53	30	9	5	3	1	0	83	8	1280
2020	Provides services to public	42	35	8	12	2	0	0	77	15	167
2020	Does not provide services to public	44	38	9	6	2	0	1	82	8	1379
2019	Provides services to public	45	33	10	9	2	1	0	78	11	207
2019	Does not provide services to public	44	36	10	7	2	0	0	81	9	1436
2018	Provides services to public	48	36	4	7	5	0	0	84	11	145
2018	Does not provide services to public	43	37	10	6	3	0	0	80	9	1358

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	33	7	3	1	89	4	155
2022	Does not provide services to public	57	30	8	3	1	87	5	1280
2020	Provides services to public	52	32	11	4	0	85	4	166
2020	Does not provide services to public	55	31	8	4	2	86	6	1386
2019	Provides services to public	58	32	7	2	2	90	3	208
2019	Does not provide services to public	57	31	7	3	2	88	5	1460
2018	Provides services to public	52	32	8	5	3	84	8	147
2018	Does not provide services to public	55	33	7	3	2	88	5	1356

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	36	18	8	6	1	68	14	155
2022	Does not provide services to public	44	31	14	5	5	1	76	10	1280
2020	Provides services to public	38	28	19	8	7	0	67	14	165
2020	Does not provide services to public	40	33	15	6	4	1	74	11	1387
2019	Provides services to public	33	39	14	10	4	0	72	14	208
2019	Does not provide services to public	46	29	15	7	3	0	76	9	1459
2018	Provides services to public	43	32	17	4	4	0	75	8	146
2018	Does not provide services to public	42	33	13	6	3	1	77	10	1367

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	22	39	17	10	0	1	28	32	155
2022	Does not provide services to public	7	21	38	20	12	0	1	33	28	1280
2020	Provides services to public	10	20	35	24	10	0	1	34	31	167
2020	Does not provide services to public	8	21	38	23	9	0	1	32	29	1388
2019	Provides services to public	11	23	32	25	8	1	0	33	35	207
2019	Does not provide services to public	8	22	37	23	9	1	0	33	30	1457
2018	Provides services to public	9	26	33	21	10	0	1	31	36	144
2018	Does not provide services to public	6	23	37	22	10	1	1	32	30	1366

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	15	24	28	22	10	0	1	32	39	155
2022	Does not provide services to public	10	21	34	21	12	0	2	34	31	1275
2020	Provides services to public	9	25	32	25	6	2	0	32	35	165
2020	Does not provide services to public	10	18	32	26	13	1	1	39	28	1386
2019	Provides services to public	8	24	37	19	11	0	1	30	32	208
2019	Does not provide services to public	11	22	32	21	13	1	1	35	33	1457
2018	Provides services to public	13	27	30	11	17	0	2	29	40	142
2018	Does not provide services to public	11	21	33	22	10	1	1	34	33	1359

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	6	12	32	31	18	0	1	50	18	155
2022	Does not provide services to public	3	9	26	34	27	0	2	62	11	1275
2020	Provides services to public	8	9	27	37	18	0	2	56	17	165
2020	Does not provide services to public	4	8	27	37	23	1	1	61	11	1379
2019	Provides services to public	3	10	35	31	20	0	1	51	14	206
2019	Does not provide services to public	3	10	25	36	24	0	1	61	13	1449
2018	Provides services to public	6	14	30	25	24	0	2	50	20	142
2018	Does not provide services to public	3	10	28	35	23	1	1	59	12	1356

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	22	31	14	12	1	2	27	41	155
2022	Does not provide services to public	14	20	27	18	19	1	2	38	35	1275
2020	Provides services to public	12	18	33	21	15	1	1	37	30	166
2020	Does not provide services to public	11	19	27	23	16	1	1	41	32	1388
2019	Provides services to public	19	22	28	20	11	1	0	31	41	207
2019	Does not provide services to public	12	21	28	20	17	1	1	39	33	1457
2018	Provides services to public	14	22	27	19	16	0	2	36	36	144
2018	Does not provide services to public	11	21	28	23	15	1	1	39	32	1360

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	14	26	22	17	15	3	2	34	42	155
2022	Does not provide services to public	12	19	25	20	19	1	3	41	33	1275
2020	Provides services to public	7	12	15	35	25	2	3	63	21	165
2020	Does not provide services to public	6	11	25	29	25	2	2	56	18	1383
2019	Provides services to public	11	21	24	28	13	2	1	42	33	207
2019	Does not provide services to public	8	16	27	25	21	1	2	48	25	1450
2018	Provides services to public	11	16	22	27	20	1	2	49	28	141
2018	Does not provide services to public	6	14	29	29	20	2	1	50	20	1352

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	22	35	16	10	1	1	26	38	155
2022	Does not provide services to public	12	20	34	19	14	1	1	33	33	1280
2020	Provides services to public	11	19	36	21	11	1	1	33	30	166
2020	Does not provide services to public	9	17	31	27	14	1	1	41	27	1380
2019	Provides services to public	8	19	38	22	12	2	0	34	28	208
2019	Does not provide services to public	10	18	34	22	13	1	1	36	29	1457
2018	Provides services to public	7	19	34	23	16	1	2	40	26	144
2018	Does not provide services to public	10	20	35	23	10	1	1	33	31	1365

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	8	16	28	31	17	0	1	48	23	155
2022	Does not provide services to public	4	10	29	33	22	0	2	56	14	1280
2020	Provides services to public	7	9	38	33	13	1	0	46	16	166
2020	Does not provide services to public	6	14	32	31	16	0	1	47	20	1386
2019	Provides services to public	13	19	31	22	13	1	1	36	32	208
2019	Does not provide services to public	9	18	32	26	14	0	1	40	28	1462

Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	32	9	3	6	3	4	81	10	155
2022	Does not provide services to public	42	27	10	6	3	6	5	78	11	1280
2020	Provides services to public	40	31	10	9	4	3	3	76	14	166
2020	Does not provide services to public	37	30	14	6	3	6	4	74	10	1385
2019	Provides services to public	34	31	15	8	5	3	3	70	14	209
2019	Does not provide services to public	40	29	11	8	3	4	4	75	13	1459
2018	Provides services to public	34	28	11	10	9	5	3	68	20	144
2018	Does not provide services to public	32	33	14	8	4	5	4	72	13	1363

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	67	23	3	4	3	0	90	7	155
2022	Does not provide services to public	66	22	5	4	3	1	89	7	1280
2020	Provides services to public	67	21	5	4	3	1	88	7	166
2020	Does not provide services to public	58	24	7	7	3	1	83	10	1385
2019	Provides services to public	58	28	6	5	3	1	86	8	209
2019	Does not provide services to public	59	24	7	6	3	0	84	9	1451
2018	Provides services to public	52	25	8	9	6	0	77	15	146
2018	Does not provide services to public	54	27	7	8	4	0	81	12	1360

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	63	27	4	4	2	90	6	155
2022	Does not provide services to public	71	22	3	3	1	93	4	1280
2020	Provides services to public	68	25	4	3	1	93	4	165
2020	Does not provide services to public	67	25	3	4	1	92	5	1375
2019	Provides services to public	66	26	4	3	2	91	5	209
2019	Does not provide services to public	62	28	5	4	1	90	5	1452
2018	Provides services to public	62	25	6	5	3	87	7	146
2018	Does not provide services to public	56	31	6	5	1	88	6	1357

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	35	5	1	3	0	91	4	155
2022	Does not provide services to public	66	26	5	2	1	1	92	3	1280
2020	Provides services to public	55	34	4	5	1	1	90	6	164
2020	Does not provide services to public	59	30	6	2	1	1	90	4	1374
2019	Provides services to public	56	33	7	3	1	1	89	4	207
2019	Does not provide services to public	59	29	6	3	1	1	89	5	1456
2018	Provides services to public	49	33	12	2	3	1	83	5	145
2018	Does not provide services to public	54	34	7	3	1	0	88	4	1363

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	26	6	2	5	5	4	86	7	155
2022	Does not provide services to public	58	21	6	3	3	4	4	87	6	1280

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	24	7	3	3	6	4	85	7	155
2022	Does not provide services to public	57	22	6	4	2	5	4	87	6	1280

Top of page

My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	22	7	2	1	0	3	90	3	155
2022	Does not provide services to public	71	20	5	2	1	0	1	92	3	1280
2020	Provides services to public	67	18	8	3	1	0	3	88	4	165
2020	Does not provide services to public	65	22	7	3	1	1	1	89	4	1389
2019	Provides services to public	58	19	16	1	1	1	3	81	2	208
2019	Does not provide services to public	64	22	9	2	1	1	2	87	4	1462

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	26	9	8	5	0	0	78	13	155
2022	Does not provide services to public	52	28	10	6	4	1	0	80	10	1280
2020	Provides services to public	52	28	10	7	3	1	0	80	10	166
2020	Does not provide services to public	49	30	9	7	4	0	0	80	10	1388
2019	Provides services to public	45	28	10	11	6	1	0	73	17	209
2019	Does not provide services to public	48	30	10	7	4	0	1	78	11	1463
2018	Provides services to public	42	32	12	8	5	0	0	75	13	147
2018	Does not provide services to public	42	34	11	8	4	1	1	77	12	1362

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	60	18	12	5	4	1	1	79	9	155
2022	Does not provide services to public	68	17	6	3	3	1	1	87	6	1280
2020	Provides services to public	58	22	10	4	2	2	1	83	7	166
2020	Does not provide services to public	63	21	7	4	3	2	1	85	7	1385

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	19	12	6	3	0	1	79	9	155
2022	Does not provide services to public	61	24	7	4	3	0	0	87	7	1280
2020	Provides services to public	61	24	6	7	2	0	1	85	9	166
2020	Does not provide services to public	57	27	7	6	2	0	0	84	8	1387
2019	Provides services to public	47	28	10	11	4	0	0	76	15	208
2019	Does not provide services to public	54	28	8	7	3	0	0	82	10	1456
2018	Provides services to public	48	29	9	9	4	0	0	77	13	147
2018	Does not provide services to public	50	32	8	6	3	1	0	82	10	1362

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	19	2	2	0	0	2	96	2	155
2022	Does not provide services to public	82	12	2	1	1	0	1	96	2	1280

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	27	7	5	3	0	0	85	8	155
2022	Does not provide services to public	66	22	5	4	3	0	0	88	7	1280
2020	Provides services to public	68	20	3	5	4	0	1	89	8	167
2020	Does not provide services to public	66	21	6	5	2	0	0	87	7	1390
2019	Provides services to public	59	19	7	10	4	1	0	79	14	209
2019	Does not provide services to public	57	25	8	6	3	0	0	83	9	1461
2018	Provides services to public	53	28	9	5	5	0	0	81	10	147
2018	Does not provide services to public	54	26	9	6	4	0	0	80	10	1360

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	79	14	3	1	2	0	2	94	3	155
2022	Does not provide services to public	83	5	2	2	3	1	4	93	5	1280
2019	Provides services to public	76	11	2	4	5	0	3	89	9	209
2019	Does not provide services to public	80	7	4	2	3	0	3	90	5	1455

Top of page

Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	32	14	1	3	6	0	81	5	155
2022	Does not provide services to public	43	28	10	6	3	9	0	79	10	1280
2020	Provides services to public	45	27	14	5	2	7	0	77	8	165
2020	Does not provide services to public	46	27	11	6	3	7	0	79	10	1389
2019	Provides services to public	42	26	13	11	2	6	1	72	14	209
2019	Does not provide services to public	40	30	12	9	4	6	0	74	14	1460
2018	Provides services to public	31	32	15	13	6	4	0	65	20	146
2018	Does not provide services to public	34	33	16	8	4	6	0	71	12	1366

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	30	14	10	6	3	0	70	16	155
2022	Does not provide services to public	36	33	14	10	5	3	0	70	15	1280
2020	Provides services to public	45	27	14	8	3	2	0	74	11	166
2020	Does not provide services to public	40	32	13	8	5	2	0	74	13	1387
2019	Provides services to public	39	27	15	12	5	2	1	67	18	208
2019	Does not provide services to public	33	33	14	11	6	2	0	67	18	1457
2018	Provides services to public	33	27	15	13	10	2	0	61	23	146
2018	Does not provide services to public	29	36	16	12	5	2	0	66	17	1363

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	30	16	20	4	4	0	59	24	155
2022	Does not provide services to public	23	33	16	15	7	6	0	60	23	1280
2020	Provides services to public	31	30	20	10	4	4	0	64	15	167
2020	Does not provide services to public	28	33	15	14	6	4	0	63	21	1385
2019	Provides services to public	23	36	17	16	6	3	1	61	22	207
2019	Does not provide services to public	21	32	18	15	9	4	0	56	25	1459
2018	Provides services to public	22	30	20	14	9	5	0	55	24	147
2018	Does not provide services to public	18	32	21	17	8	5	0	53	25	1362

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	25	35	16	11	13	1	0	60	24	155
2022	Does not provide services to public	24	32	15	16	10	3	0	58	27	1280
2020	Provides services to public	27	31	18	13	10	2	0	59	23	167
2020	Does not provide services to public	26	35	13	16	9	2	0	62	25	1390
2019	Provides services to public	18	33	14	23	10	1	1	52	34	208
2019	Does not provide services to public	18	31	17	20	11	3	0	50	32	1461
2018	Provides services to public	18	36	15	17	12	2	0	55	30	147
2018	Does not provide services to public	15	33	18	20	11	2	0	50	31	1367

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	30	19	4	4	4	0	72	8	155
2022	Does not provide services to public	34	32	18	5	2	7	2	73	8	1280
2020	Provides services to public	41	34	13	4	2	3	1	79	7	166
2020	Does not provide services to public	37	27	15	6	3	9	2	73	10	1386
2019	Provides services to public	40	22	18	9	5	6	1	66	15	208
2019	Does not provide services to public	34	26	17	7	3	10	2	69	12	1465

Top of page

My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	35	13	3	4	1	80	7	155
2022	Does not provide services to public	39	42	8	8	3	0	82	10	1280
2020	Provides services to public	49	37	7	6	2	0	85	8	167
2020	Does not provide services to public	43	41	8	6	2	0	84	8	1387
2019	Provides services to public	42	40	9	8	2	0	81	10	208
2019	Does not provide services to public	40	39	10	8	3	1	79	11	1463
2018	Provides services to public	43	36	13	6	2	0	79	8	145
2018	Does not provide services to public	38	40	13	7	2	0	79	9	1358

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	23	38	18	11	8	1	1	63	19	155
2022	Does not provide services to public	21	39	15	15	7	2	0	61	23	1280
2020	Provides services to public	30	41	14	13	2	0	0	71	15	167
2020	Does not provide services to public	27	39	15	13	5	1	0	67	18	1387
2019	Provides services to public	19	37	20	16	8	1	0	56	24	208
2019	Does not provide services to public	20	36	18	18	7	1	0	57	25	1454

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	30	10	4	2	0	1	83	6	155
2022	Does not provide services to public	52	31	9	4	2	1	1	85	6	1280
2020	Provides services to public	52	31	9	5	1	1	1	84	7	167
2020	Does not provide services to public	54	31	7	3	2	1	1	87	5	1389
2019	Provides services to public	52	33	8	6	1	1	1	86	6	207
2019	Does not provide services to public	58	28	8	4	2	1	0	87	6	1460
2018	Provides services to public	50	32	11	3	4	1	0	82	7	146
2018	Does not provide services to public	52	33	8	3	2	1	1	86	5	1360

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	29	8	1	3	2	1	88	3	155
2022	Does not provide services to public	56	31	7	2	2	1	0	89	4	1280
2020	Provides services to public	56	32	10	0	1	1	0	89	1	167
2020	Does not provide services to public	56	31	9	3	1	1	0	87	4	1386
2019	Provides services to public	53	31	11	3	1	0	0	85	4	209
2019	Does not provide services to public	55	29	10	4	2	0	0	84	6	1460
2018	Provides services to public	49	27	13	6	4	1	0	77	10	145
2018	Does not provide services to public	49	33	12	4	2	0	0	83	5	1359

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	22	18	7	8	9	3	62	17	155
2022	Does not provide services to public	34	27	12	10	7	8	2	67	19	1280
2020	Provides services to public	34	22	17	8	4	12	3	65	15	166
2020	Does not provide services to public	34	26	14	10	6	9	2	66	18	1382
2019	Provides services to public	31	23	13	14	8	10	2	61	25	207
2019	Does not provide services to public	31	24	15	12	9	7	2	60	23	1463
2018	Provides services to public	26	20	19	15	11	8	1	50	29	146
2018	Does not provide services to public	26	27	16	13	9	8	1	58	24	1362

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	32	41	11	9	5	1	1	74	15	155
2022	Does not provide services to public	38	36	10	10	5	1	0	74	15	1280
2020	Provides services to public	42	35	10	9	4	0	0	77	13	166
2020	Does not provide services to public	38	35	12	8	5	1	0	74	14	1382
2019	Provides services to public	36	36	11	11	4	2	0	74	15	207
2019	Does not provide services to public	35	33	12	12	7	1	0	69	19	1459
2018	Provides services to public	31	32	15	10	9	2	1	65	20	143
2018	Does not provide services to public	31	35	14	12	7	1	0	67	19	1357

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	25	8	6	3	1	6	82	10	155
2022	Does not provide services to public	57	22	9	4	3	1	3	83	8	1280
2020	Provides services to public	54	24	13	2	2	1	3	82	4	167
2020	Does not provide services to public	60	23	8	3	3	0	2	85	6	1390
2019	Provides services to public	67	20	8	3	2	0	1	87	5	209
2019	Does not provide services to public	63	21	9	2	1	0	3	87	4	1462

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	23	16	6	3	1	5	73	10	155
2022	Does not provide services to public	63	20	8	3	2	1	2	86	5	1280
2020	Provides services to public	60	22	6	4	3	1	3	86	8	166
2020	Does not provide services to public	63	21	10	3	1	0	2	86	4	1389
2019	Provides services to public	62	21	9	3	2	0	3	86	5	208
2019	Does not provide services to public	60	22	10	3	2	1	3	85	5	1458

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	5	8	1	2	3	6	87	4	155
2022	Does not provide services to public	79	7	3	2	2	4	4	94	3	1280
2020	Provides services to public	79	6	4	1	1	3	6	93	3	166
2020	Does not provide services to public	83	6	4	1	2	2	2	94	3	1385
2019	Provides services to public	83	4	6	1	1	3	3	92	2	207
2019	Does not provide services to public	82	6	4	1	1	2	3	94	3	1455

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	8	4	1	2	0	9	92	3	155
2022	Does not provide services to public	81	5	2	1	1	1	9	96	2	1280
2020	Provides services to public	77	9	1	1	2	4	6	95	3	167
2020	Does not provide services to public	83	7	2	1	0	1	5	96	1	1386
2019	Provides services to public	86	4	2	0	1	1	6	97	1	208
2019	Does not provide services to public	84	4	2	0	1	1	8	97	1	1456

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	33	10	13	5	2	1	70	19	155
2022	Does not provide services to public	39	32	7	10	9	1	2	73	20	1280
2020	Provides services to public	38	29	13	10	7	1	2	70	17	167
2020	Does not provide services to public	36	32	12	10	8	1	1	69	18	1387
2019	Provides services to public	30	33	12	12	10	2	2	65	22	209
2019	Does not provide services to public	36	30	12	10	10	1	2	67	20	1458
2018	Provides services to public	28	24	12	17	15	4	1	54	33	143
2018	Does not provide services to public	33	29	13	14	10	1	1	63	24	1359

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	44	12	2	1	4	83	4	155
2022	Does not provide services to public	45	39	9	4	2	1	85	6	1280
2020	Provides services to public	41	33	16	5	2	2	76	7	167
2020	Does not provide services to public	40	42	9	5	2	2	84	7	1386
2019	Provides services to public	30	49	12	5	2	2	81	7	208
2019	Does not provide services to public	37	43	11	5	2	1	81	8	1464
2018	Provides services to public	35	34	19	5	5	2	71	10	145
2018	Does not provide services to public	36	40	15	5	3	1	77	8	1360

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	31	8	1	3	2	88	4	155
2022	Does not provide services to public	56	33	5	2	2	1	90	5	1280
2020	Provides services to public	55	29	8	3	2	2	86	6	166
2020	Does not provide services to public	55	32	6	4	2	1	88	5	1377
2019	Provides services to public	55	34	7	1	1	0	90	3	209
2019	Does not provide services to public	54	32	8	3	2	0	87	5	1454
2018	Provides services to public	62	21	9	4	4	0	83	8	144
2018	Does not provide services to public	58	30	8	2	1	1	89	4	1362

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	29	8	1	4	3	1	87	5	155
2022	Does not provide services to public	49	35	7	4	1	4	1	88	5	1280
2020	Provides services to public	57	25	10	4	2	1	1	84	6	166
2020	Does not provide services to public	56	28	8	3	1	3	1	87	4	1384
2019	Provides services to public	65	26	7	0	0	1	0	92	1	207
2019	Does not provide services to public	64	24	6	2	1	2	0	91	3	1457
2018	Provides services to public	65	19	10	2	3	2	0	85	5	143
2018	Does not provide services to public	60	26	8	2	1	2	1	88	3	1362

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	27	15	3	2	8	1	78	5	155
2022	Does not provide services to public	43	28	15	2	1	10	1	79	4	1280
2020	Provides services to public	52	22	15	4	1	4	2	78	6	167
2020	Does not provide services to public	45	26	13	5	2	9	1	79	7	1389

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	30	5	5	3	6	2	85	9	155
2022	Does not provide services to public	56	28	5	3	3	3	2	89	6	1280
2020	Provides services to public	60	27	5	1	1	4	1	92	3	167
2020	Does not provide services to public	59	24	6	4	2	3	2	87	7	1384

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	7	3	13	6	38	3	29	66	15	155
2022	Does not provide services to public	3	3	8	5	54	5	23	81	8	1280

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	25	14	17	3	4	31	7	63	10	155
2022	Does not provide services to public	15	15	17	3	4	41	4	56	13	1280

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	25	5	1	2	1	91	4	155
2022	Does not provide services to public	66	25	4	3	2	0	92	5	1280
2020	Provides services to public	69	23	4	3	1	0	92	4	167
2020	Does not provide services to public	67	24	4	2	1	0	92	4	1386
2019	Provides services to public	65	26	5	2	1	1	92	3	208
2019	Does not provide services to public	65	25	6	3	2	0	89	5	1458
2018	Provides services to public	66	23	3	4	2	0	90	7	144
2018	Does not provide services to public	64	26	7	2	1	0	90	3	1358

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	26	10	2	1	0	87	3	155
2022	Does not provide services to public	62	26	6	4	2	0	88	6	1280
2020	Provides services to public	67	21	8	2	1	1	89	3	164
2020	Does not provide services to public	65	23	6	3	1	0	89	5	1384
2019	Provides services to public	65	25	4	2	3	1	91	5	208
2019	Does not provide services to public	64	22	7	5	3	0	86	7	1456
2018	Provides services to public	57	29	9	0	4	0	87	4	145
2018	Does not provide services to public	63	23	9	3	1	0	87	4	1365

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	34	9	1	1	1	89	2	155
2022	Does not provide services to public	56	29	7	5	2	0	86	8	1280
2020	Provides services to public	64	23	8	3	2	0	87	5	165
2020	Does not provide services to public	61	27	6	4	2	0	88	6	1375
2019	Provides services to public	59	31	5	3	1	1	90	4	208
2019	Does not provide services to public	60	26	7	5	3	0	86	8	1458
2018	Provides services to public	57	29	6	5	3	0	86	8	145
2018	Does not provide services to public	58	27	9	4	1	0	86	6	1363

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	27	9	7	2	2	0	82	9	155
2022	Does not provide services to public	57	20	9	8	3	3	0	80	11	1280
2020	Provides services to public	63	20	9	2	4	1	0	84	6	167
2020	Does not provide services to public	60	21	9	5	3	2	0	83	8	1387
2019	Provides services to public	56	27	9	3	3	2	1	85	6	209
2019	Does not provide services to public	59	20	10	6	4	1	0	80	10	1461
2018	Provides services to public	52	25	12	4	6	1	0	78	10	145
2018	Does not provide services to public	58	21	11	6	3	1	0	80	9	1368

Top of page

Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2022	Provides services to public	39	33	28	155
2022	Does not provide services to public	36	38	26	1280
2020	Provides services to public	23	45	31	166
2020	Does not provide services to public	25	44	31	1390
2019	Provides services to public	23	46	31	209
2019	Does not provide services to public	26	42	32	1465
2018	Provides services to public	24	41	35	147
2018	Does not provide services to public	26	45	29	1368

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2022	Provides services to public	14	70	7	3	0	7	60
2022	Does not provide services to public	11	60	11	8	4	7	455
2020	Provides services to public	13	58	13	10	0	5	39
2020	Does not provide services to public	11	66	16	2	1	5	352
2019	Provides services to public	18	67	9	6	0	0	50
2019	Does not provide services to public	10	60	9	4	10	6	374
2018	Provides services to public	16	51	15	9	3	6	35
2018	Does not provide services to public	15	56	14	5	5	5	358

Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	155
2022	Does not provide services to public	8	92	1280
2020	Provides services to public	7	93	167
2020	Does not provide services to public	6	94	1387
2019	Provides services to public	8	92	209
2019	Does not provide services to public	8	92	1461
2018	Provides services to public	9	91	145
2018	Does not provide services to public	8	92	1363

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	33	67	15
2022	Does not provide services to public	49	51	100
2019	Provides services to public	53	47	17
2019	Does not provide services to public	48	52	127

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	65	35	15
2022	Does not provide services to public	54	46	100
2019	Provides services to public	45	55	17
2019	Does not provide services to public	59	41	127
2018	Provides services to public	61	39	14
2018	Does not provide services to public	51	49	108

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	6	94	100
2020	Provides services to public	0	100	12
2020	Does not provide services to public	10	90	84
2019	Provides services to public	0	100	17
2019	Does not provide services to public	5	95	127
2018	Provides services to public	0	100	14
2018	Does not provide services to public	12	88	108

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2022	Provides services to public	100	15
2022	Does not provide services to public	100	100
2020	Provides services to public	100	12
2020	Does not provide services to public	100	84
2019	Provides services to public	100	17
2019	Does not provide services to public	100	127
2018	Provides services to public	100	14
2018	Does not provide services to public	100	108

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	5	95	100
2019	Provides services to public	0	100	17
2019	Does not provide services to public	6	94	127
2018	Provides services to public	0	100	14
2018	Does not provide services to public	4	96	108

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	15
2022	Does not provide services to public	2	98	100
2020	Provides services to public	0	100	12
2020	Does not provide services to public	0	100	84
2019	Provides services to public	0	100	17
2019	Does not provide services to public	0	100	127

Question 58g. From whom did you experience harassment on the job? …Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	10	90	100

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	33	67	15
2022	Does not provide services to public	22	78	100
2020	Provides services to public	43	57	12
2020	Does not provide services to public	37	63	84
2019	Provides services to public	31	69	17
2019	Does not provide services to public	33	67	127

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	29	71	15
2022	Does not provide services to public	29	71	100
2019	Provides services to public	35	65	17
2019	Does not provide services to public	35	65	127

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	15
2022	Does not provide services to public	46	54	100
2019	Provides services to public	37	63	17
2019	Does not provide services to public	50	50	127
2018	Provides services to public	45	55	14
2018	Does not provide services to public	45	55	109

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	29	71	15
2022	Does not provide services to public	34	66	100
2019	Provides services to public	37	63	17
2019	Does not provide services to public	45	55	127

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	15
2022	Does not provide services to public	26	74	100
2018	Provides services to public	48	52	14
2018	Does not provide services to public	34	66	109

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	46	54	15
2022	Does not provide services to public	47	53	100
2020	Provides services to public	39	61	12
2020	Does not provide services to public	53	47	84
2019	Provides services to public	35	65	17
2019	Does not provide services to public	50	50	127
2018	Provides services to public	47	53	14
2018	Does not provide services to public	48	52	109

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	34	66	15
2022	Does not provide services to public	21	79	100
2019	Provides services to public	29	71	17
2019	Does not provide services to public	35	65	127
2018	Provides services to public	37	63	14
2018	Does not provide services to public	31	69	109

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	1	99	100
2020	Provides services to public	0	100	12
2020	Does not provide services to public	0	100	84
2019	Provides services to public	0	100	17
2019	Does not provide services to public	0	100	127

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	8	92	100
2018	Provides services to public	37	63	14
2018	Does not provide services to public	12	88	109

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	5	95	100
2020	Provides services to public	0	100	12
2020	Does not provide services to public	15	85	84
2018	Provides services to public	0	100	14
2018	Does not provide services to public	8	92	109

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	51	49	15
2022	Does not provide services to public	49	51	100
2019	Provides services to public	49	51	17
2019	Does not provide services to public	47	53	127
2018	Provides services to public	45	55	14
2018	Does not provide services to public	41	59	109

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	15
2022	Does not provide services to public	11	89	100

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	37	63	15
2022	Does not provide services to public	23	77	100
2019	Provides services to public	0	100	17
2019	Does not provide services to public	12	88	127

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	48	52	15
2022	Does not provide services to public	56	44	100
2020	Provides services to public	39	61	12
2020	Does not provide services to public	56	44	84
2019	Provides services to public	65	35	17
2019	Does not provide services to public	61	39	127
2018	Provides services to public	58	42	14
2018	Does not provide services to public	55	45	109

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	26	74	100
2018	Provides services to public	45	55	14
2018	Does not provide services to public	27	73	109

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	22	78	15
2022	Does not provide services to public	8	92	100
2020	Provides services to public	0	100	12
2020	Does not provide services to public	13	87	84
2019	Provides services to public	0	100	17
2019	Does not provide services to public	13	87	127

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	11	89	100

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	9	91	100
2019	Provides services to public	0	100	17
2019	Does not provide services to public	10	90	127

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	11	89	100

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	9	91	100

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	34	66	15
2022	Does not provide services to public	12	88	100
2020	Provides services to public	0	100	12
2020	Does not provide services to public	17	83	84

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	29	71	15
2022	Does not provide services to public	27	73	100

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	13	87	90
2018	Provides services to public	0	100	10
2018	Does not provide services to public	11	89	106

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	45	55	15
2022	Does not provide services to public	32	68	90

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	8	92	90

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	3	97	90
2018	Provides services to public	0	100	10
2018	Does not provide services to public	9	91	106

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	18	82	90

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	15
2022	Does not provide services to public	13	87	90

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	15
2022	Does not provide services to public	15	85	90
2018	Provides services to public	0	100	10
2018	Does not provide services to public	20	80	106

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	15
2022	Does not provide services to public	10	90	90

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	30	70	15
2022	Does not provide services to public	15	85	90
2018	Provides services to public	0	100	10
2018	Does not provide services to public	12	88	106

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	24	76	15
2022	Does not provide services to public	22	78	90

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	4	96	90

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	18	82	15
2022	Does not provide services to public	37	63	90

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	0	100	90

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	40	60	15
2022	Does not provide services to public	49	51	90

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	0	100	90

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	30	70	15
2022	Does not provide services to public	12	88	90
2018	Provides services to public	0	100	10
2018	Does not provide services to public	9	91	106

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	19	15	12	7	5	32	10	59	21	155
2022	Does not provide services to public	19	17	9	7	5	35	8	63	21	1280
2020	Provides services to public	27	13	16	6	4	27	7	60	16	167
2020	Does not provide services to public	23	15	13	6	3	32	8	63	15	1388
2019	Provides services to public	23	22	15	5	8	21	6	61	18	209
2019	Does not provide services to public	24	15	15	7	4	27	8	59	18	1464
2018	Provides services to public	24	17	17	9	10	19	5	54	24	147
2018	Does not provide services to public	21	18	18	6	4	27	6	57	16	1363

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	27	10	4	4	10	1	80	9	155
2022	Does not provide services to public	43	32	9	5	2	9	1	83	8	1280
2020	Provides services to public	45	25	13	3	3	8	2	78	7	167
2020	Does not provide services to public	42	30	12	4	3	9	1	80	7	1388
2019	Provides services to public	45	27	14	4	3	6	1	78	7	209
2019	Does not provide services to public	45	28	13	4	3	6	1	78	8	1459
2018	Provides services to public	38	32	17	3	6	3	0	73	9	147
2018	Does not provide services to public	40	29	15	6	2	7	1	75	9	1362

Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	155
2022	Does not provide services to public	6	94	1280
2020	Provides services to public	6	94	166
2020	Does not provide services to public	5	95	1387
2019	Provides services to public	4	96	208
2019	Does not provide services to public	4	96	1463
2018	Provides services to public	6	94	147
2018	Does not provide services to public	5	95	1365

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	23	77	15
2022	Does not provide services to public	39	61	75

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	82	18	15
2022	Does not provide services to public	75	25	75

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	0	100	75

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2022	Provides services to public	100	15
2022	Does not provide services to public	100	75
2020	Provides services to public	100	10
2020	Does not provide services to public	100	65

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	4	96	75

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	5	95	75
2020	Provides services to public	0	100	10
2020	Does not provide services to public	0	100	65

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	15
2022	Does not provide services to public	11	89	75

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	22	78	15
2022	Does not provide services to public	24	76	70
2020	Provides services to public	0	100	10
2020	Does not provide services to public	25	75	65

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	15
2022	Does not provide services to public	20	80	70

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	23	77	15
2022	Does not provide services to public	17	83	70
2020	Provides services to public	0	100	10
2020	Does not provide services to public	14	86	65

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	4	96	70

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	54	46	15
2022	Does not provide services to public	33	67	70

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	24	76	15
2022	Does not provide services to public	30	70	70
2020	Provides services to public	48	52	10
2020	Does not provide services to public	47	53	65

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	4	96	70

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	7	93	70

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	2	98	70

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	15
2022	Does not provide services to public	5	95	70

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	5	95	70
2020	Provides services to public	0	100	10
2020	Does not provide services to public	0	100	65

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	15	85	70

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2022	Provides services to public	100	15
2022	Does not provide services to public	100	70
2020	Provides services to public	100	10
2020	Does not provide services to public	100	65

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	15
2022	Does not provide services to public	14	86	70
2020	Provides services to public	0	100	10
2020	Does not provide services to public	10	90	65

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	38	62	15
2022	Does not provide services to public	31	69	70

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	15
2022	Does not provide services to public	13	87	70

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	4	96	70
2020	Provides services to public	0	100	10
2020	Does not provide services to public	11	89	65

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	9	91	70

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	7	93	70

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	15
2022	Does not provide services to public	4	96	70

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	15
2022	Does not provide services to public	8	92	70

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	15
2022	Does not provide services to public	11	89	70
2020	Provides services to public	0	100	10
2020	Does not provide services to public	10	90	65

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	52	48	15
2022	Does not provide services to public	52	48	70

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	10
2022	Does not provide services to public	7	93	70

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	10
2022	Does not provide services to public	24	76	70

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	10
2022	Does not provide services to public	7	93	70

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	10
2022	Does not provide services to public	4	96	70

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	10
2022	Does not provide services to public	4	96	70

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	10
2022	Does not provide services to public	3	97	70

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	22	78	10
2022	Does not provide services to public	21	79	70

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	10
2022	Does not provide services to public	8	92	70

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	10
2022	Does not provide services to public	13	87	70

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	10
2022	Does not provide services to public	24	76	70

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	10
2022	Does not provide services to public	10	90	70

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	33	67	10
2022	Does not provide services to public	41	59	70

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	10
2022	Does not provide services to public	0	100	70

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	49	51	10
2022	Does not provide services to public	63	37	70

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	10
2022	Does not provide services to public	0	100	70

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	28	72	10
2022	Does not provide services to public	9	91	70

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	19	15	11	3	5	38	9	64	15	155
2022	Does not provide services to public	21	18	11	3	2	39	6	71	10	1280
2020	Provides services to public	28	11	20	3	2	32	4	60	9	166
2020	Does not provide services to public	24	16	13	3	2	36	7	69	8	1385
2019	Provides services to public	26	18	18	3	2	26	9	67	6	209
2019	Does not provide services to public	26	13	17	4	2	31	7	63	9	1461
2018	Provides services to public	26	14	25	4	5	23	3	54	12	145
2018	Does not provide services to public	22	16	19	3	2	32	6	61	8	1360

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	32	10	3	3	5	1	83	7	155
2022	Does not provide services to public	44	32	9	3	2	9	1	85	5	1280
2020	Provides services to public	45	27	15	2	2	7	1	79	4	167
2020	Does not provide services to public	44	29	11	3	2	9	1	82	5	1387
2019	Provides services to public	51	24	12	2	1	9	1	84	3	208
2019	Does not provide services to public	49	25	12	4	2	7	1	81	6	1461
2018	Provides services to public	41	32	15	4	5	3	0	76	9	145
2018	Does not provide services to public	43	29	14	3	2	9	1	79	5	1365

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Does not provide services to public	0	0	24	13	22	41	0	0	59	15
2020	Does not provide services to public	0	0	13	19	56	13	0	0	86	16

Top of page

Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	26	16	6	8	1	0	69	14	155
2022	Does not provide services to public	39	30	15	7	8	0	1	70	15	1275
2020	Provides services to public	48	24	11	6	9	1	2	73	16	166
2020	Does not provide services to public	44	27	14	8	6	0	0	71	15	1388
2019	Provides services to public	36	25	18	7	13	0	1	62	20	209
2019	Does not provide services to public	29	29	19	11	11	0	1	58	22	1460
2018	Provides services to public	46	25	18	5	5	0	1	72	10	145
2018	Does not provide services to public	37	31	17	8	7	0	1	68	15	1364

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	26	25	14	14	1	0	46	28	150
2022	Does not provide services to public	24	33	23	11	8	0	1	58	19	1280
2020	Provides services to public	27	29	22	10	10	1	0	56	21	166
2020	Does not provide services to public	28	29	23	12	7	0	0	57	20	1386
2019	Provides services to public	29	29	21	12	9	0	0	59	21	209
2019	Does not provide services to public	28	34	21	12	6	0	0	62	17	1458
2018	Provides services to public	19	32	28	12	9	0	0	51	21	145
2018	Does not provide services to public	24	33	26	11	6	0	1	57	17	1365

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	35	17	11	5	0	1	67	16	155
2022	Does not provide services to public	40	33	14	7	4	0	2	75	10	1275
2020	Provides services to public	38	30	18	8	5	1	1	69	13	164
2020	Does not provide services to public	44	29	16	7	4	0	1	73	11	1382
2019	Provides services to public	41	29	19	7	3	0	1	70	11	206
2019	Does not provide services to public	43	30	17	6	3	0	1	74	9	1451
2018	Provides services to public	31	36	20	6	7	1	0	67	13	146
2018	Does not provide services to public	39	31	18	8	3	0	1	71	11	1356

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	18	20	17	26	1	1	36	44	155
2022	Does not provide services to public	19	23	23	17	16	0	1	43	34	1275
2020	Provides services to public	22	23	25	16	13	1	0	46	29	166
2020	Does not provide services to public	26	25	23	14	11	0	1	52	25	1379
2019	Provides services to public	19	24	25	15	16	1	0	44	31	209
2019	Does not provide services to public	22	26	23	16	11	0	1	49	28	1453
2018	Provides services to public	19	30	25	15	11	0	0	49	26	144
2018	Does not provide services to public	21	27	27	15	9	0	0	49	24	1357

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	20	9	7	8	1	4	74	16	155
2022	Does not provide services to public	58	22	9	4	2	0	4	84	6	1280
2020	Provides services to public	56	18	12	6	5	1	2	76	11	165
2020	Does not provide services to public	57	22	11	5	2	0	2	81	8	1379
2019	Provides services to public	61	21	5	6	2	1	5	87	8	205
2019	Does not provide services to public	61	23	8	3	2	0	3	87	5	1457
2018	Provides services to public	56	25	10	4	2	0	3	83	7	144
2018	Does not provide services to public	60	23	9	4	1	0	3	85	5	1363

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	28	15	7	11	0	1	67	19	155
2022	Does not provide services to public	42	29	15	7	7	0	1	71	14	1275
2020	Provides services to public	34	28	17	15	6	1	1	62	21	165
2020	Does not provide services to public	37	27	19	9	7	0	0	65	16	1387
2019	Provides services to public	50	26	14	6	4	0	0	76	10	209
2019	Does not provide services to public	45	30	14	7	4	0	0	75	11	1456
2018	Provides services to public	46	28	18	4	4	0	0	74	8	144
2018	Does not provide services to public	43	30	16	7	4	0	0	73	11	1361

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	32	18	7	5	1	1	69	12	155
2022	Does not provide services to public	42	32	15	5	5	0	1	75	10	1275
2020	Provides services to public	40	29	16	9	4	1	0	70	14	165
2020	Does not provide services to public	39	33	17	7	4	0	0	72	11	1386
2019	Provides services to public	38	37	15	6	3	0	0	75	10	209
2019	Does not provide services to public	38	34	18	6	4	0	0	72	10	1460
2018	Provides services to public	32	33	23	7	4	1	0	66	11	147
2018	Does not provide services to public	33	36	19	8	3	1	0	70	11	1363

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	31	25	12	4	0	1	58	16	155
2022	Does not provide services to public	25	37	20	11	6	0	1	63	17	1275
2020	Provides services to public	30	32	21	9	7	1	1	63	16	165
2020	Does not provide services to public	31	33	20	11	4	0	0	65	15	1388
2019	Provides services to public	28	39	18	11	4	0	0	67	15	208
2019	Does not provide services to public	27	36	22	9	5	0	0	63	14	1461
2018	Provides services to public	25	36	20	13	6	0	0	61	19	147
2018	Does not provide services to public	26	37	22	11	5	0	0	62	16	1360

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	27	19	9	8	1	0	64	17	155
2022	Does not provide services to public	34	32	18	9	7	0	1	66	16	1280
2020	Provides services to public	33	30	21	9	5	1	0	63	15	167
2020	Does not provide services to public	35	31	18	10	5	0	0	67	15	1385
2019	Provides services to public	36	31	17	12	3	0	0	67	15	208
2019	Does not provide services to public	31	32	21	10	6	0	0	64	16	1461
2018	Provides services to public	33	28	23	11	4	1	0	61	15	145
2018	Does not provide services to public	29	34	21	11	5	0	0	63	16	1361

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	28	15	10	4	0	0	71	14	155
2022	Does not provide services to public	53	24	11	6	4	0	1	78	10	1275
2020	Provides services to public	49	27	13	5	5	1	1	76	11	167
2020	Does not provide services to public	52	26	12	7	3	0	0	78	10	1379
2019	Provides services to public	48	26	14	8	3	1	1	75	11	207
2019	Does not provide services to public	50	26	11	7	5	0	0	77	12	1460

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	30	9	3	2	1	2	86	5	155
2022	Does not provide services to public	53	28	10	4	4	0	1	82	8	1280
2020	Provides services to public	26	29	20	13	11	1	0	56	24	166
2020	Does not provide services to public	28	33	22	11	5	0	0	62	16	1389

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	39	29	15	10	5	1	1	69	16	155
2022	Does not provide services to public	37	31	19	7	5	0	1	69	11	1275
2020	Provides services to public	32	34	21	7	5	1	1	67	12	166
2020	Does not provide services to public	36	34	18	9	3	0	0	70	12	1387
2019	Provides services to public	42	33	16	7	2	0	0	75	9	208
2019	Does not provide services to public	38	33	17	8	2	0	1	72	11	1452
2018	Provides services to public	34	34	19	9	3	0	0	69	12	146
2018	Does not provide services to public	31	35	21	9	3	0	0	67	12	1353

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	21	12	4	5	0	4	78	9	150
2022	Does not provide services to public	59	22	10	4	4	0	2	82	8	1275
2020	Provides services to public	47	25	19	3	6	1	1	72	9	164
2020	Does not provide services to public	50	27	13	5	3	0	1	78	9	1378
2019	Provides services to public	60	22	7	6	4	0	0	83	10	208
2019	Does not provide services to public	58	20	11	6	4	0	1	79	10	1452
2018	Provides services to public	60	18	13	4	5	0	1	78	9	145
2018	Does not provide services to public	55	20	11	8	4	0	1	76	12	1354

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	23	16	3	4	0	2	76	8	155
2022	Does not provide services to public	51	32	11	4	2	0	1	84	6	1275
2020	Provides services to public	34	29	23	8	5	1	0	64	13	165
2020	Does not provide services to public	35	35	17	8	4	0	0	70	12	1375

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	13	6	1	2	0	5	91	3	155
2022	Does not provide services to public	80	8	2	1	1	1	7	95	2	1275
2020	Provides services to public	73	16	5	1	2	1	2	92	3	165
2020	Does not provide services to public	78	11	4	2	1	0	4	93	3	1380
2019	Provides services to public	83	7	6	1	1	0	4	93	1	207
2019	Does not provide services to public	80	9	3	1	1	0	6	94	3	1454
2018	Provides services to public	71	15	8	3	1	0	3	88	4	147
2018	Does not provide services to public	78	10	5	2	2	0	3	91	4	1357

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	10	6	3	2	1	3	89	5	155
2022	Does not provide services to public	80	8	3	1	2	1	4	93	3	1275
2020	Provides services to public	85	4	5	1	3	1	2	92	4	165
2020	Does not provide services to public	84	7	3	1	2	0	2	94	3	1382
2019	Provides services to public	80	11	4	2	1	0	1	92	3	209
2019	Does not provide services to public	79	10	6	2	2	0	2	91	4	1459
2018	Provides services to public	76	11	5	2	3	0	3	90	4	145
2018	Does not provide services to public	78	12	4	2	2	0	2	92	4	1358

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	66	22	7	2	0	0	3	91	2	155
2022	Does not provide services to public	72	18	4	2	2	0	2	93	3	1280
2020	Provides services to public	73	14	8	2	1	1	1	88	4	166
2020	Does not provide services to public	75	17	5	1	1	0	1	93	2	1379
2019	Provides services to public	65	24	7	3	1	0	0	89	4	209
2019	Does not provide services to public	66	24	6	2	1	0	1	91	3	1460
2018	Provides services to public	62	26	7	3	1	0	1	88	4	147
2018	Does not provide services to public	62	26	8	2	1	0	0	89	3	1364

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	69	16	6	3	3	0	3	88	6	155
2022	Does not provide services to public	74	14	5	3	3	0	2	89	6	1280
2020	Provides services to public	72	15	6	3	3	1	0	87	7	164
2020	Does not provide services to public	73	14	7	3	2	0	1	88	5	1382
2019	Provides services to public	66	18	8	5	2	0	1	85	7	209
2019	Does not provide services to public	66	17	9	5	2	0	1	84	7	1453
2018	Provides services to public	58	27	5	4	6	0	1	86	10	147
2018	Does not provide services to public	63	20	9	5	3	0	0	83	8	1365

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	68	8	3	1	0	0	19	95	1	155
2022	Does not provide services to public	68	10	3	1	1	0	17	94	2	1275
2020	Provides services to public	68	9	2	2	1	1	17	94	3	165
2020	Does not provide services to public	69	10	3	1	1	0	16	94	2	1384
2019	Provides services to public	68	10	3	1	1	0	17	95	1	208
2019	Does not provide services to public	64	11	4	1	0	0	20	93	2	1441
2018	Provides services to public	67	10	1	2	0	0	21	97	2	144
2018	Does not provide services to public	58	12	5	1	0	0	24	92	2	1352

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	12	8	3	0	1	5	88	3	155
2022	Does not provide services to public	81	11	2	1	1	0	4	95	2	1270
2020	Provides services to public	69	18	8	1	1	1	2	90	3	167
2020	Does not provide services to public	81	11	3	1	0	0	4	95	1	1383
2019	Provides services to public	76	16	4	1	0	0	2	94	1	206
2019	Does not provide services to public	78	11	3	1	0	0	5	95	2	1455
2018	Provides services to public	74	17	5	0	0	0	4	94	0	145
2018	Does not provide services to public	77	14	3	0	0	0	5	96	1	1362

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	85	6	3	2	0	1	4	95	2	155
2022	Does not provide services to public	87	6	2	1	1	0	2	96	2	1280
2020	Provides services to public	83	11	2	1	2	1	0	95	2	166
2020	Does not provide services to public	85	9	3	1	1	0	1	96	2	1386
2019	Provides services to public	87	9	2	1	0	0	1	98	1	209
2019	Does not provide services to public	86	6	3	2	1	0	1	94	3	1455
2018	Provides services to public	84	9	2	2	2	0	1	94	4	147
2018	Does not provide services to public	86	7	2	1	1	0	2	95	2	1367

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	63	22	9	1	1	0	4	88	3	155
2022	Does not provide services to public	61	23	9	3	2	0	2	85	6	1280
2020	Provides services to public	52	21	15	8	2	1	2	74	11	167
2020	Does not provide services to public	57	24	12	4	2	0	1	82	6	1385
2019	Provides services to public	66	27	5	1	0	0	1	93	1	209
2019	Does not provide services to public	63	25	7	3	1	0	1	89	4	1459
2018	Provides services to public	59	24	13	3	0	0	1	84	3	147
2018	Does not provide services to public	61	25	9	3	1	0	1	88	4	1364

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	13	33	40	8	5	1	46	13	155
2022	Does not provide services to public	13	40	33	10	3	0	54	13	1280
2020	Provides services to public	17	31	38	10	4	1	48	13	167
2020	Does not provide services to public	18	36	31	11	3	0	54	15	1386
2019	Provides services to public	24	37	26	11	2	0	61	13	209
2019	Does not provide services to public	22	38	31	8	1	0	61	9	1464
2018	Provides services to public	18	40	28	5	8	0	59	13	147
2018	Does not provide services to public	23	38	29	8	2	0	61	10	1364

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	8	16	40	24	13	0	36	24	155
2022	Does not provide services to public	7	17	38	24	14	0	38	24	1275
2020	Provides services to public	7	23	36	19	13	1	33	30	167
2020	Does not provide services to public	9	17	35	26	13	0	39	26	1385
2019	Provides services to public	8	14	37	28	13	0	41	22	209
2019	Does not provide services to public	5	15	36	27	16	0	44	21	1459
2018	Provides services to public	9	14	36	25	16	0	41	23	146
2018	Does not provide services to public	5	14	37	29	15	0	44	19	1359

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	30	13	5	4	1	79	8	155
2022	Does not provide services to public	40	41	9	6	2	2	82	8	1280
2020	Provides services to public	51	33	7	5	2	2	86	7	166
2020	Does not provide services to public	52	34	8	3	1	2	87	5	1385
2019	Provides services to public	46	33	11	4	2	5	83	6	207
2019	Does not provide services to public	41	38	12	5	2	2	81	7	1463
2018	Provides services to public	46	27	16	4	4	3	76	8	146
2018	Does not provide services to public	41	40	11	4	1	3	84	5	1363

Question 76. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2022	Provides services to public	15	31	43	10	1	155
2022	Does not provide services to public	17	34	31	15	3	1280

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	67	21	6	3	1	2	0	90	4	155
2022	Does not provide services to public	70	19	5	2	1	2	1	91	4	1280
2020	Provides services to public	67	20	7	2	2	2	1	89	4	167
2020	Does not provide services to public	63	21	8	3	2	3	0	87	5	1383

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	18	8	7	5	1	81	11	155
2022	Does not provide services to public	58	23	6	7	5	1	82	11	1280
2020	Provides services to public	55	24	7	8	5	1	80	13	167
2020	Does not provide services to public	50	27	8	9	5	1	78	14	1383

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	66	24	3	3	3	1	90	6	155
2022	Does not provide services to public	71	20	4	3	2	1	91	5	1280
2020	Provides services to public	65	25	4	2	3	1	91	5	166
2020	Does not provide services to public	65	22	6	4	2	0	87	7	1381

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	41	15	3	4	1	78	7	155
2022	Does not provide services to public	40	40	8	8	3	1	81	11	1280
2020	Provides services to public	47	31	13	3	5	1	79	8	167
2020	Does not provide services to public	46	32	12	6	3	1	79	9	1387
2019	Provides services to public	39	39	8	9	3	2	79	13	209
2019	Does not provide services to public	39	36	13	7	3	1	76	11	1460
2018	Provides services to public	42	28	16	4	7	3	72	12	147
2018	Does not provide services to public	36	38	14	8	2	2	76	10	1366

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	25	59	3	10	3	0	0	84	13	30
2022	Does not provide services to public	26	50	10	11	2	1	0	77	13	365
2020	Provides services to public	41	42	10	5	0	0	2	85	5	44
2020	Does not provide services to public	33	49	6	9	2	0	1	83	11	366
2019	Provides services to public	54	34	4	6	2	0	0	88	8	45
2019	Does not provide services to public	30	45	11	7	2	3	2	79	10	383

Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	155
2022	Does not provide services to public	12	88	1280
2020	Provides services to public	11	89	167
2020	Does not provide services to public	9	91	1385
2019	Provides services to public	11	89	208
2019	Does not provide services to public	10	90	1463

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	51	49	30
2022	Does not provide services to public	55	45	160
2020	Provides services to public	56	44	18
2020	Does not provide services to public	60	40	119

Question 85. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	85	15	30
2022	Does not provide services to public	82	18	160
2020	Provides services to public	88	12	17
2020	Does not provide services to public	84	16	119
2019	Provides services to public	92	8	24
2019	Does not provide services to public	83	17	157

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	36	7	4	3	0	0	86	7	25
2022	Does not provide services to public	53	32	2	6	5	1	1	86	11	130
2020	Provides services to public	67	27	0	7	0	0	0	93	7	15
2020	Does not provide services to public	49	36	5	8	1	1	0	86	9	100
2019	Provides services to public	75	18	0	7	0	0	0	93	7	21
2019	Does not provide services to public	43	40	5	10	1	0	1	84	12	129

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	24	5	2	2	3	3	91	4	155
2022	Does not provide services to public	64	25	4	2	1	2	3	93	3	1280
2020	Provides services to public	64	23	5	3	1	2	2	91	4	167
2020	Does not provide services to public	62	24	6	2	1	2	2	90	4	1389

Top of page

Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Total responses
2022	Provides services to public	12	70	17	2	155
2022	Does not provide services to public	18	57	22	2	1280
2020	Provides services to public	24	55	20	1	167
2020	Does not provide services to public	32	46	22	1	1390

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	77	23	20
2022	Does not provide services to public	55	45	240
2020	Provides services to public	35	65	40
2020	Does not provide services to public	42	58	447

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	22	17	32	12	12	0	5	41	25	20
2022	Does not provide services to public	18	28	8	19	20	3	4	49	42	240
2020	Provides services to public	18	19	13	17	31	0	3	38	49	40
2020	Does not provide services to public	20	26	12	21	18	0	3	48	40	446

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	13	16	17	16	0	22	38	42	20
2022	Does not provide services to public	9	15	7	9	18	7	35	41	47	240
2020	Provides services to public	10	14	3	24	28	3	18	31	66	40
2020	Does not provide services to public	13	14	11	15	15	2	29	39	45	447

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	9	8	1	5	5	18	81	8	155
2022	Does not provide services to public	54	13	7	3	4	3	16	83	9	1280
2020	Provides services to public	55	11	9	6	6	3	10	77	13	165
2020	Does not provide services to public	57	16	8	4	4	2	9	83	9	1389
2019	Provides services to public	58	14	6	7	9	2	4	77	17	207
2019	Does not provide services to public	51	17	10	6	7	1	9	75	14	1458
2018	Provides services to public	63	7	9	8	5	0	8	77	14	147
2018	Does not provide services to public	59	15	7	5	4	1	9	82	10	1363

Top of page

Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?
Survey year	Demographic	20% (1 out of 5 days) (%)	40% (2 out of 5 days) (%)	60% (3 out of 5 days) (%)	80% (4 out of 5 days) (%)	Other Please specify (%)	Total responses
2022	Provides services to public	15	43	17	19	5	110
2022	Does not provide services to public	14	29	28	24	5	735

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	89	11	135
2022	Does not provide services to public	86	14	1200

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	43	57	135
2022	Does not provide services to public	53	47	1195

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	55	45	135
2022	Does not provide services to public	59	41	1195

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	53	47	135
2022	Does not provide services to public	65	35	1195

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	35	65	135
2022	Does not provide services to public	47	53	1195

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	36	64	135
2022	Does not provide services to public	50	50	1195

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	135
2022	Does not provide services to public	27	73	1195

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	26	74	135
2022	Does not provide services to public	35	65	1195

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	27	73	135
2022	Does not provide services to public	22	78	1195

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	51	49	135
2022	Does not provide services to public	74	26	1195

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	20	80	135
2022	Does not provide services to public	20	80	1195

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	135
2022	Does not provide services to public	6	94	1195

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	135
2022	Does not provide services to public	7	93	1195

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	80	8	4	2	1	0	5	93	2	135
2022	Does not provide services to public	71	13	5	1	2	0	8	91	4	1200

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	15	16	14	33	3	9	54	28	135
2022	Does not provide services to public	12	20	13	13	28	3	11	48	37	1200

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	13	19	18	12	29	7	3	46	35	135
2022	Does not provide services to public	14	27	16	12	24	4	3	39	44	1200

Report a problem on this page

Date modified:: 2019-03-01

2022 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 38. I feel that change is managed well in my department or agency.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 52. Overall, my department or agency treats me with respect.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Question 58g. From whom did you experience harassment on the job? …Other

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources