2022 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - EX

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 39 6 5 2 0 0 88 6 64
2020 EX-02 37 45 11 8 0 0 0 82 8 38
2020 EX-03 58 42 0 0 0 0 0 100 0 19

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 83 6 5 5 2 0 0 89 6 63
2020 EX-02 81 5 8 5 0 0 0 86 5 37
2020 EX-03 84 11 0 5 0 0 0 95 5 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 36 44 5 14 2 0 0 80 16 64
2020 EX-02 32 39 8 21 0 0 0 71 21 38
2020 EX-03 37 58 0 5 0 0 0 95 5 19
2019 EX 43 41 7 6 3 0 0 84 9 70
2019 EX-02 41 43 7 7 2 0 0 85 9 46
2019 EX-03 44 33 11 6 6 0 0 78 11 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 59 29 3 6 3 0 0 87 10 63
2020 EX-02 49 35 3 11 3 0 0 84 14 37
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 52 35 4 6 1 0 1 88 7 69
2019 EX-02 44 42 4 9 0 0 0 87 9 45
2019 EX-03 56 28 6 0 6 0 6 88 6 18
2018 EX-02 46 31 8 10 3 0 3 79 13 39
2018 EX-03 46 38 15 0 0 0 0 85 0 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 20 3 6 2 0 0 89 8 64
2020 EX-02 63 21 5 11 0 0 0 84 11 38
2020 EX-03 79 21 0 0 0 0 0 100 0 19
2019 EX 75 17 4 1 1 0 0 93 3 69
2019 EX-02 76 18 4 2 0 0 0 93 2 45
2019 EX-03 67 22 6 0 6 0 0 89 6 18

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 34 30 9 17 9 0 0 64 27 64
2020 EX-02 26 32 13 21 8 0 0 58 29 38
2020 EX-03 37 32 5 16 11 0 0 68 26 19
2019 EX 54 34 3 4 4 0 0 89 9 70
2019 EX-02 48 41 2 4 4 0 0 89 9 46
2019 EX-03 56 28 6 6 6 0 0 83 11 18
2018 EX-02 38 33 8 10 8 3 0 74 18 39
2018 EX-03 77 8 8 8 0 0 0 85 8 13

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 64 22 8 2 5 0 0 86 6 64
2020 EX-02 58 26 8 3 5 0 0 84 8 38
2020 EX-03 68 21 11 0 0 0 0 89 0 19
2019 EX 77 13 6 1 3 0 0 90 4 70
2019 EX-02 76 13 7 2 2 0 0 89 4 46
2019 EX-03 78 11 6 0 6 0 0 89 6 18
2018 EX-02 68 21 8 3 0 0 0 89 3 38
2018 EX-03 75 17 8 0 0 0 0 92 0 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 31 9 14 2 0 0 75 16 64
2020 EX-02 39 29 13 18 0 0 0 68 18 38
2020 EX-03 42 42 5 11 0 0 0 84 11 19
2019 EX 51 32 9 6 3 0 0 83 9 69
2019 EX-02 44 33 11 9 2 0 0 78 11 45
2019 EX-03 56 33 6 0 6 0 0 89 6 18
2018 EX-02 41 28 10 13 8 0 0 69 21 39
2018 EX-03 58 25 17 0 0 0 0 83 0 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 55 30 5 8 3 0 0 84 11 64
2020 EX-02 50 32 3 13 3 0 0 82 16 38
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 46 43 3 4 4 0 0 88 9 68
2019 EX-02 38 49 2 7 4 0 0 87 11 45
2019 EX-03 59 29 6 0 6 0 0 88 6 17
2018 EX-02 31 46 15 8 0 0 0 77 8 39
2018 EX-03 46 38 15 0 0 0 0 85 0 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 76 16 3 2 2 2 0 94 3 63
2020 EX-02 71 18 5 3 0 3 0 92 3 38
2020 EX-03 83 17 0 0 0 0 0 100 0 18
2019 EX 82 12 1 1 3 0 0 94 4 67
2019 EX-02 79 14 2 2 2 0 0 93 5 43
2019 EX-03 83 11 0 0 6 0 0 94 6 18
2018 EX-02 79 13 3 3 0 0 3 95 3 39
2018 EX-03 85 15 0 0 0 0 0 100 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 48 36 2 13 2 0 0 84 14 64
2020 EX-02 37 45 3 16 0 0 0 82 16 38
2020 EX-03 58 32 0 11 0 0 0 89 11 19
2019 EX 62 28 6 1 3 0 0 90 4 69
2019 EX-02 58 31 7 2 2 0 0 89 4 45
2019 EX-03 67 28 0 0 6 0 0 94 6 18
2018 EX-02 46 36 10 5 0 0 3 84 5 39
2018 EX-03 62 23 8 8 0 0 0 85 8 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 73 17 6 2 2 0 0 91 3 64
2020 EX-02 71 18 8 3 0 0 0 89 3 38
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 81 15 1 1 1 0 0 96 3 67
2019 EX-02 77 21 0 2 0 0 0 98 2 43
2019 EX-03 89 0 6 0 6 0 0 89 6 18
2018 EX-02 76 21 3 0 0 0 0 97 0 38
2018 EX-03 85 8 8 0 0 0 0 92 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 31 5 3 3 0 0 89 6 64
2020 EX-02 58 29 8 5 0 0 0 87 5 38
2020 EX-03 53 42 0 0 5 0 0 95 5 19
2019 EX 71 23 1 1 3 0 0 94 4 69
2019 EX-02 67 27 2 2 2 0 0 93 4 45
2019 EX-03 78 17 0 0 6 0 0 94 6 18
2018 EX-02 46 44 8 3 0 0 0 90 3 39
2018 EX-03 69 31 0 0 0 0 0 100 0 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 22 5 3 2 0 0 91 5 64
2020 EX-02 61 32 8 0 0 0 0 92 0 38
2020 EX-03 79 11 0 11 0 0 0 89 11 19
2019 EX 70 25 3 0 3 0 0 94 3 69
2019 EX-02 60 33 4 0 2 0 0 93 2 45
2019 EX-03 89 6 0 0 6 0 0 94 6 18
2018 EX-02 62 28 5 3 3 0 0 90 5 39
2018 EX-03 69 31 0 0 0 0 0 100 0 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 52 34 6 6 2 0 0 86 8 64
2020 EX-02 45 37 11 8 0 0 0 82 8 38
2020 EX-03 53 42 0 5 0 0 0 95 5 19
2019 EX 55 35 4 3 3 0 0 90 6 69
2019 EX-02 54 35 4 4 2 0 0 89 7 46
2019 EX-03 50 39 6 0 6 0 0 89 6 18
2018 EX-02 41 38 10 10 0 0 0 79 10 39
2018 EX-03 54 31 8 8 0 0 0 85 8 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 20 6 3 2 2 0 89 5 64
2020 EX-02 63 21 11 3 0 3 0 86 3 38
2020 EX-03 68 26 0 5 0 0 0 95 5 19
2019 EX 71 17 7 1 3 0 0 89 4 70
2019 EX-02 70 22 4 2 2 0 0 91 4 46
2019 EX-03 72 11 11 0 6 0 0 83 6 18
2018 EX-02 64 28 5 3 0 0 0 92 3 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 9 14 22 22 31 0 2 24 54 64
2020 EX-02 8 16 24 18 32 0 3 24 51 38
2020 EX-03 16 11 16 32 26 0 0 26 58 19
2019 EX 13 30 24 17 16 0 0 43 33 70
2019 EX-02 11 33 22 20 15 0 0 43 35 46
2019 EX-03 6 33 33 11 17 0 0 39 28 18
2018 EX-02 5 28 28 28 8 3 0 34 37 39
2018 EX-03 23 8 31 31 8 0 0 31 38 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 0 19 50 20 11 0 0 31 19 64
2020 EX-02 0 24 50 21 5 0 0 26 24 38
2020 EX-03 0 16 53 16 16 0 0 32 16 19
2019 EX 6 19 46 24 6 0 0 30 24 70
2019 EX-02 9 22 48 20 2 0 0 22 30 46
2019 EX-03 0 6 44 39 11 0 0 50 6 18
2018 EX-02 0 36 38 15 8 3 0 24 37 39
2018 EX-03 0 15 38 31 15 0 0 46 15 13

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 6 19 38 23 14 0 0 38 25 64
2020 EX-02 8 18 42 26 5 0 0 32 26 38
2020 EX-03 5 26 32 16 21 0 0 37 32 19
2019 EX 9 16 34 30 11 0 0 41 24 70
2019 EX-02 11 22 35 26 7 0 0 33 33 46
2019 EX-03 6 6 33 39 17 0 0 56 11 18
2018 EX-02 8 36 23 21 10 3 0 32 45 39
2018 EX-03 0 23 38 31 8 0 0 38 23 13

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 3 21 40 25 10 2 0 35 24 63
2020 EX-02 0 27 49 19 3 3 0 22 28 37
2020 EX-03 11 16 26 32 16 0 0 47 26 19
2019 EX 3 20 42 22 13 0 0 35 23 69
2019 EX-02 4 27 47 13 9 0 0 22 31 45
2019 EX-03 0 11 39 39 11 0 0 50 11 18
2018 EX-02 5 23 59 8 3 3 0 11 29 39
2018 EX-03 0 15 46 23 15 0 0 38 15 13

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 13 38 34 8 6 2 0 14 51 64
2020 EX-02 13 47 32 5 0 3 0 5 62 38
2020 EX-03 16 26 37 11 11 0 0 21 42 19
2019 EX 20 29 30 10 10 0 1 20 49 70
2019 EX-02 26 33 30 7 2 0 2 9 60 46
2019 EX-03 11 22 28 17 22 0 0 39 33 18
2018 EX-02 21 33 33 0 8 5 0 8 57 39
2018 EX-03 15 23 15 31 15 0 0 46 38 13

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 2 9 42 30 14 2 2 45 11 64
2020 EX-02 3 13 39 34 8 3 0 43 16 38
2020 EX-03 0 5 58 21 11 0 5 33 6 19
2019 EX 10 19 32 24 15 0 0 38 29 68
2019 EX-02 14 25 41 16 5 0 0 20 39 44
2019 EX-03 6 11 17 39 28 0 0 67 17 18
2018 EX-02 10 21 41 18 8 3 0 26 32 39
2018 EX-03 0 15 54 23 8 0 0 31 15 13

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 10 25 30 22 13 0 0 35 35 63
2020 EX-02 11 32 38 11 8 0 0 19 43 37
2020 EX-03 5 16 26 42 11 0 0 53 21 19
2019 EX 13 26 26 24 11 0 0 36 39 70
2019 EX-02 17 30 30 15 7 0 0 22 48 46
2019 EX-03 6 11 22 50 11 0 0 61 17 18
2018 EX-02 8 38 33 10 5 5 0 16 49 39
2018 EX-03 8 8 46 23 15 0 0 38 15 13

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 3 5 39 27 27 0 0 53 8 64
2020 EX-02 3 8 45 26 18 0 0 45 11 38
2020 EX-03 5 0 42 21 32 0 0 53 5 19
2019 EX 10 17 40 21 11 0 0 33 27 70
2019 EX-02 15 22 39 15 9 0 0 24 37 46
2019 EX-03 0 6 50 28 17 0 0 44 6 18
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 43 13 6 3 2 0 77 10 63
2020 EX-02 32 43 11 8 5 0 0 76 14 37
2020 EX-03 32 42 21 5 0 0 0 74 5 19
2019 EX 54 28 9 4 3 0 1 84 7 68
2019 EX-02 48 33 9 4 4 0 2 82 9 46
2019 EX-03 63 19 13 6 0 0 0 81 6 16
2018 EX-02 31 51 5 10 3 0 0 82 13 39
2018 EX-03 23 54 0 8 8 0 8 83 17 13

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 31 3 6 2 0 0 89 8 62
2020 EX-02 61 28 0 11 0 0 0 89 11 36
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 72 21 4 3 0 0 0 93 3 67
2019 EX-02 65 24 7 4 0 0 0 89 4 46
2019 EX-03 81 19 0 0 0 0 0 100 0 16
2018 EX-02 54 33 10 3 0 0 0 87 3 39
2018 EX-03 62 38 0 0 0 0 0 100 0 13

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 27 3 5 2 0 0 90 6 62
2020 EX-02 61 28 3 8 0 0 0 89 8 36
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 66 24 4 4 1 0 0 90 6 68
2019 EX-02 63 22 7 7 2 0 0 85 9 46
2019 EX-03 63 38 0 0 0 0 0 100 0 16
2018 EX-02 59 36 3 3 0 0 0 95 3 39
2018 EX-03 54 46 0 0 0 0 0 100 0 13

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 18 8 7 0 0 0 85 7 60
2020 EX-02 61 22 8 8 0 0 0 83 8 36
2020 EX-03 67 17 11 6 0 0 0 83 6 18
2019 EX 71 26 0 1 1 0 0 97 3 68
2019 EX-02 67 28 0 2 2 0 0 96 4 46
2019 EX-03 75 25 0 0 0 0 0 100 0 16
2018 EX-02 62 31 8 0 0 0 0 92 0 39
2018 EX-03 46 31 15 8 0 0 0 77 8 13
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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 81 14 0 3 0 2 0 97 3 64
2020 EX-02 79 16 0 5 0 0 0 95 5 38
2020 EX-03 84 16 0 0 0 0 0 100 0 19
2019 EX 90 7 1 0 1 0 0 97 1 70
2019 EX-02 87 9 2 0 2 0 0 96 2 46
2019 EX-03 94 6 0 0 0 0 0 100 0 18

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 55 31 6 3 2 2 2 89 5 64
2020 EX-02 55 34 5 0 3 0 3 92 3 38
2020 EX-03 58 26 5 11 0 0 0 84 11 19
2019 EX 54 33 1 7 4 0 0 87 11 70
2019 EX-02 54 28 0 11 7 0 0 83 17 46
2019 EX-03 50 44 6 0 0 0 0 94 0 18
2018 EX-02 46 36 5 8 5 0 0 82 13 39
2018 EX-03 38 31 8 23 0 0 0 69 23 13

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 13 3 3 2 5 0 92 5 64
2020 EX-02 76 13 3 0 3 5 0 94 3 38
2020 EX-03 68 16 5 11 0 0 0 84 11 19

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 20 0 11 0 2 0 89 11 64
2020 EX-02 71 16 0 13 0 0 0 87 13 38
2020 EX-03 68 21 0 11 0 0 0 89 11 19
2019 EX 61 30 4 1 3 0 0 91 4 70
2019 EX-02 52 37 4 2 4 0 0 89 7 46
2019 EX-03 72 22 6 0 0 0 0 94 0 18
2018 EX-02 59 31 8 3 0 0 0 90 3 39
2018 EX-03 62 38 0 0 0 0 0 100 0 13

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 63 30 2 3 2 2 0 94 5 64
2020 EX-02 61 29 3 5 3 0 0 89 8 38
2020 EX-03 68 32 0 0 0 0 0 100 0 19
2019 EX 68 25 3 1 3 0 0 93 4 69
2019 EX-02 62 27 4 2 4 0 0 89 7 45
2019 EX-03 78 22 0 0 0 0 0 100 0 18
2018 EX-02 59 18 21 3 0 0 0 77 3 39
2018 EX-03 54 31 15 0 0 0 0 85 0 13

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2019 EX 84 9 3 4 0 0 0 93 4 70
2019 EX-02 85 7 2 7 0 0 0 91 7 46
2019 EX-03 78 17 6 0 0 0 0 94 0 18
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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 31 6 5 0 2 0 89 5 64
2020 EX-02 55 29 8 8 0 0 0 84 8 38
2020 EX-03 53 42 5 0 0 0 0 95 0 19
2019 EX 45 45 4 6 0 0 0 90 6 69
2019 EX-02 40 44 7 9 0 0 0 84 9 45
2019 EX-03 50 50 0 0 0 0 0 100 0 18
2018 EX-02 38 41 18 3 0 0 0 79 3 39
2018 EX-03 46 46 8 0 0 0 0 92 0 13

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 59 30 5 5 0 2 0 90 5 64
2020 EX-02 55 29 8 8 0 0 0 84 8 38
2020 EX-03 63 37 0 0 0 0 0 100 0 19
2019 EX 58 33 6 1 1 0 0 91 3 67
2019 EX-02 52 36 7 2 2 0 0 89 5 44
2019 EX-03 72 22 6 0 0 0 0 94 0 18
2018 EX-02 31 54 10 5 0 0 0 85 5 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 36 41 20 0 2 2 0 78 2 64
2020 EX-02 37 34 26 0 3 0 0 71 3 38
2020 EX-03 32 58 11 0 0 0 0 89 0 19
2019 EX 28 51 13 7 1 0 0 78 9 69
2019 EX-02 24 44 20 9 2 0 0 69 11 45
2019 EX-03 22 72 0 6 0 0 0 94 6 18
2018 EX-02 23 44 13 21 0 0 0 67 21 39
2018 EX-03 38 46 8 8 0 0 0 85 8 13

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 50 11 3 2 2 0 84 5 64
2020 EX-02 26 50 18 3 3 0 0 76 5 38
2020 EX-03 37 58 0 5 0 0 0 95 5 19
2019 EX 30 43 10 14 1 0 0 74 16 69
2019 EX-02 22 47 11 18 2 0 0 69 20 45
2019 EX-03 39 44 11 6 0 0 0 83 6 18
2018 EX-02 26 38 21 13 3 0 0 64 15 39
2018 EX-03 31 46 15 8 0 0 0 77 8 13

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 24 30 29 16 0 2 0 55 16 63
2020 EX-02 26 26 29 18 0 0 0 53 18 38
2020 EX-03 17 44 22 17 0 0 0 61 17 18
2019 EX 30 31 29 7 3 0 0 61 10 70
2019 EX-02 28 33 26 9 4 0 0 61 13 46
2019 EX-03 28 33 33 6 0 0 0 61 6 18
Top of page

My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 31 0 0 0 2 0 100 0 64
2020 EX-02 63 37 0 0 0 0 0 100 0 38
2020 EX-03 74 26 0 0 0 0 0 100 0 19
2019 EX 63 26 9 3 0 0 0 89 3 70
2019 EX-02 59 28 9 4 0 0 0 87 4 46
2019 EX-03 67 22 11 0 0 0 0 89 0 18
2018 EX-02 62 28 5 5 0 0 0 90 5 39
2018 EX-03 54 46 0 0 0 0 0 100 0 13

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 24 38 16 19 2 2 0 63 21 63
2020 EX-02 27 35 14 22 3 0 0 62 24 37
2020 EX-03 16 42 21 21 0 0 0 58 21 19
2019 EX 30 43 9 14 3 0 0 74 17 69
2019 EX-02 22 46 11 17 4 0 0 67 22 46
2019 EX-03 39 44 6 11 0 0 0 83 11 18

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 77 16 5 0 2 2 0 94 2 64
2020 EX-02 74 21 3 0 3 0 0 95 3 38
2020 EX-03 79 11 11 0 0 0 0 89 0 19
2019 EX 79 19 0 3 0 0 0 97 3 70
2019 EX-02 72 26 0 2 0 0 0 98 2 46
2019 EX-03 89 6 0 6 0 0 0 94 6 18
2018 EX-02 84 13 0 3 0 0 0 97 3 38
2018 EX-03 85 15 0 0 0 0 0 100 0 13

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 80 11 6 2 0 2 0 92 2 64
2020 EX-02 79 13 5 3 0 0 0 92 3 38
2020 EX-03 79 11 11 0 0 0 0 89 0 19
2019 EX 71 27 1 0 0 0 0 99 0 70
2019 EX-02 70 28 2 0 0 0 0 98 0 46
2019 EX-03 67 33 0 0 0 0 0 100 0 18
2018 EX-02 74 21 5 0 0 0 0 95 0 39
2018 EX-03 54 46 0 0 0 0 0 100 0 13

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 25 10 8 2 6 5 79 11 63
2020 EX-02 32 38 14 8 3 5 0 74 11 37
2020 EX-03 63 5 5 11 0 5 11 81 13 19
2019 EX 46 17 13 16 3 0 6 67 20 70
2019 EX-02 37 15 17 22 4 0 4 55 27 46
2019 EX-03 56 28 6 6 0 0 6 88 6 18
2018 EX-02 36 26 21 13 3 3 0 63 16 39
2018 EX-03 62 31 0 0 8 0 0 92 8 13

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 44 3 6 2 3 0 89 8 64
2020 EX-02 32 50 5 11 0 3 0 84 11 38
2020 EX-03 58 37 0 0 5 0 0 95 5 19
2019 EX 49 39 7 6 0 0 0 87 6 70
2019 EX-02 39 41 11 9 0 0 0 80 9 46
2019 EX-03 61 39 0 0 0 0 0 100 0 18
2018 EX-02 41 41 8 10 0 0 0 82 10 39
2018 EX-03 38 46 8 8 0 0 0 85 8 13

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 23 13 6 5 2 2 76 11 64
2020 EX-02 42 26 13 11 5 0 3 70 16 38
2020 EX-03 53 26 16 0 5 0 0 79 5 19
2019 EX 55 26 10 7 1 0 0 81 9 69
2019 EX-02 49 27 13 9 2 0 0 76 11 45
2019 EX-03 67 22 6 6 0 0 0 89 6 18

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 23 6 0 0 3 2 93 0 64
2020 EX-02 58 29 8 0 0 3 3 92 0 38
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 84 10 6 0 0 0 0 94 0 69
2019 EX-02 80 11 9 0 0 0 0 91 0 45
2019 EX-03 89 11 0 0 0 0 0 100 0 18

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 11 8 5 0 5 3 86 5 64
2020 EX-02 61 13 11 8 0 3 5 80 9 38
2020 EX-03 79 11 5 0 0 5 0 94 0 19
2019 EX 94 3 3 0 0 0 0 97 0 69
2019 EX-02 91 4 4 0 0 0 0 96 0 45
2019 EX-03 100 0 0 0 0 0 0 100 0 18

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 84 5 0 0 0 2 9 100 0 64
2020 EX-02 87 5 0 0 0 0 8 100 0 38
2020 EX-03 79 5 0 0 0 0 16 100 0 19
2019 EX 96 1 0 0 0 0 3 100 0 69
2019 EX-02 96 2 0 0 0 0 2 100 0 45
2019 EX-03 94 0 0 0 0 0 6 100 0 18

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 50 23 13 5 8 2 0 75 13 64
2020 EX-02 53 21 11 3 13 0 0 74 16 38
2020 EX-03 47 37 5 11 0 0 0 84 11 19
2019 EX 51 30 10 3 0 1 4 86 3 70
2019 EX-02 48 33 13 4 0 2 0 82 4 46
2019 EX-03 56 33 6 0 0 0 6 94 0 18
2018 EX-02 59 15 5 13 8 0 0 74 21 39
2018 EX-03 62 31 8 0 0 0 0 92 0 13

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 64 30 3 2 0 2 0 95 2 64
2020 EX-02 58 37 3 3 0 0 0 95 3 38
2020 EX-03 68 26 5 0 0 0 0 95 0 19
2019 EX 63 33 3 1 0 0 0 96 1 70
2019 EX-02 57 39 2 2 0 0 0 96 2 46
2019 EX-03 67 28 6 0 0 0 0 94 0 18
2018 EX-02 54 41 5 0 0 0 0 95 0 39
2018 EX-03 62 38 0 0 0 0 0 100 0 13

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 62 22 8 6 0 2 0 85 6 63
2020 EX-02 62 22 8 8 0 0 0 84 8 37
2020 EX-03 58 26 11 5 0 0 0 84 5 19
2019 EX 64 29 6 0 1 0 0 93 1 70
2019 EX-02 65 26 7 0 2 0 0 91 2 46
2019 EX-03 56 39 6 0 0 0 0 94 0 18
2018 EX-02 79 15 5 0 0 0 0 95 0 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 36 6 3 0 2 0 90 3 64
2020 EX-02 53 37 8 3 0 0 0 89 3 38
2020 EX-03 47 42 5 5 0 0 0 89 5 19
2019 EX 66 31 3 0 0 0 0 97 0 70
2019 EX-02 65 30 4 0 0 0 0 96 0 46
2019 EX-03 56 44 0 0 0 0 0 100 0 18
2018 EX-02 69 26 5 0 0 0 0 95 0 39
2018 EX-03 69 23 8 0 0 0 0 92 0 13

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 38 41 9 6 2 5 0 82 8 64
2020 EX-02 37 34 13 11 0 5 0 75 11 38
2020 EX-03 32 63 5 0 0 0 0 95 0 19

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 81 14 3 0 0 2 0 97 0 63
2020 EX-02 82 16 3 0 0 0 0 97 0 38
2020 EX-03 84 16 0 0 0 0 0 100 0 19

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 20 6 3 0 2 0 90 3 64
2020 EX-02 63 24 11 3 0 0 0 87 3 38
2020 EX-03 74 21 0 5 0 0 0 95 5 19
2019 EX 74 21 3 0 1 0 0 96 1 70
2019 EX-02 74 20 4 0 2 0 0 93 2 46
2019 EX-03 67 33 0 0 0 0 0 100 0 18
2018 EX-02 72 18 8 3 0 0 0 90 3 39
2018 EX-03 69 31 0 0 0 0 0 100 0 13

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 73 19 5 2 0 2 0 94 2 64
2020 EX-02 71 21 5 3 0 0 0 92 3 38
2020 EX-03 74 21 5 0 0 0 0 95 0 19
2019 EX 76 19 3 1 1 0 0 94 3 70
2019 EX-02 72 22 4 0 2 0 0 93 2 46
2019 EX-03 78 17 0 6 0 0 0 94 6 18
2018 EX-02 67 28 5 0 0 0 0 95 0 39
2018 EX-03 77 8 8 8 0 0 0 85 8 13

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 68 22 5 3 0 2 0 92 3 63
2020 EX-02 65 24 5 5 0 0 0 89 5 37
2020 EX-03 68 26 5 0 0 0 0 95 0 19
2019 EX 71 20 6 1 1 0 0 91 3 70
2019 EX-02 65 24 7 2 2 0 0 89 4 46
2019 EX-03 78 17 6 0 0 0 0 94 0 18
2018 EX-02 62 33 5 0 0 0 0 95 0 39
2018 EX-03 77 15 0 8 0 0 0 92 8 13

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 59 22 11 3 2 3 0 84 5 64
2020 EX-02 53 26 13 3 3 3 0 81 5 38
2020 EX-03 63 21 11 5 0 0 0 84 5 19
2019 EX 66 19 11 3 1 0 0 84 4 70
2019 EX-02 63 17 15 2 2 0 0 80 4 46
2019 EX-03 61 28 6 6 0 0 0 89 6 18
2018 EX-02 51 31 5 8 0 5 0 86 8 39
2018 EX-03 77 8 8 8 0 0 0 85 8 13
Top of page

Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2020 EX 45 33 22 64
2020 EX-02 42 34 24 38
2020 EX-03 53 32 16 19
2019 EX 27 56 17 70
2019 EX-02 33 59 9 46
2019 EX-03 17 44 39 18
2018 EX-02 46 31 23 39
2018 EX-03 38 31 31 13

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2020 EX 17 48 31 0 0 3 29
2020 EX-02 6 44 44 0 0 6 16
2020 EX-03 20 60 20 0 0 0 10
2019 EX 32 47 21 0 0 0 19
2019 EX-02 20 60 20 0 0 0 15
2018 EX-02 17 72 6 0 0 6 18
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 9 91 64
2019 EX 10 90 70
2019 EX-02 13 87 46

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 33 28 13 11 2 13 2 71 15 64
2020 EX-02 26 26 13 13 3 18 0 65 19 38
2020 EX-03 42 32 11 11 0 0 5 78 11 19
2019 EX 31 36 6 11 4 10 1 76 18 70
2019 EX-02 26 39 7 11 4 13 0 75 18 46
2019 EX-03 33 28 6 17 6 6 6 69 25 18
2018 EX-02 23 36 8 8 8 15 3 72 19 39
2018 EX-03 31 38 8 15 0 8 0 75 17 13

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 53 27 13 3 2 3 0 82 5 64
2020 EX-02 45 32 16 3 3 3 0 78 5 38
2020 EX-03 58 26 11 5 0 0 0 84 5 19
2019 EX 57 29 9 6 0 0 0 86 6 70
2019 EX-02 50 33 11 7 0 0 0 83 7 46
2019 EX-03 67 22 6 6 0 0 0 89 6 18
2018 EX-02 36 49 8 8 0 0 0 85 8 39
2018 EX-03 62 31 0 8 0 0 0 92 8 13
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 9 91 64
2020 EX-02 13 87 38

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 22 6 9 0 20 0 80 12 64
2020 EX-02 34 24 8 13 0 21 0 73 17 38
2020 EX-03 47 21 5 5 0 21 0 87 7 19
2019 EX 43 26 6 3 1 20 1 87 5 70
2019 EX-02 39 24 9 2 2 24 0 83 6 46
2019 EX-03 39 33 0 6 0 17 6 93 7 18
2018 EX-02 26 34 8 0 0 26 5 88 0 38
2018 EX-03 38 38 8 0 0 15 0 91 0 13

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 21 13 3 0 3 0 84 3 63
2020 EX-02 57 22 16 3 0 3 0 81 3 37
2020 EX-03 58 26 11 5 0 0 0 84 5 19
2019 EX 63 24 9 3 0 1 0 88 3 70
2019 EX-02 54 28 11 4 0 2 0 84 4 46
2019 EX-03 72 22 6 0 0 0 0 94 0 18
2018 EX-02 51 38 8 0 0 0 3 92 0 39
2018 EX-03 54 38 0 0 0 8 0 100 0 13
Top of page

Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 45 36 9 5 3 2 0 83 8 64
2020 EX-02 39 45 8 5 3 0 0 84 8 38
2020 EX-03 58 21 11 5 5 0 0 79 11 19
2019 EX 25 42 17 12 4 0 0 67 16 69
2019 EX-02 22 36 22 16 4 0 0 58 20 45
2019 EX-03 22 56 11 6 6 0 0 78 11 18
2018 EX-02 46 28 23 3 0 0 0 74 3 39
2018 EX-03 62 8 23 0 8 0 0 69 8 13

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 9 19 16 34 20 2 0 29 56 64
2020 EX-02 3 21 16 37 24 0 0 24 61 38
2020 EX-03 16 11 16 37 21 0 0 26 58 19
2019 EX 16 30 21 16 17 0 0 46 33 70
2019 EX-02 15 26 20 22 17 0 0 41 39 46
2019 EX-03 6 39 33 6 17 0 0 44 22 18
2018 EX-02 0 26 41 15 18 0 0 26 33 39
2018 EX-03 8 38 23 15 15 0 0 46 31 13

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 14 31 28 20 5 2 0 46 25 64
2020 EX-02 5 37 29 26 3 0 0 42 29 38
2020 EX-03 21 26 32 11 11 0 0 47 21 19
2019 EX 26 30 25 16 3 0 0 57 19 69
2019 EX-02 18 36 24 18 4 0 0 53 22 45
2019 EX-03 33 22 28 17 0 0 0 56 17 18
2018 EX-02 5 33 41 13 8 0 0 38 21 39
2018 EX-03 15 46 31 0 8 0 0 62 8 13

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 5 21 27 30 14 2 2 26 46 63
2020 EX-02 0 22 35 30 14 0 0 22 43 37
2020 EX-03 11 16 11 42 16 0 5 28 61 19
2019 EX 11 17 29 27 16 0 0 29 43 70
2019 EX-02 9 11 28 35 17 0 0 20 52 46
2019 EX-03 6 28 39 17 11 0 0 33 28 18
2018 EX-02 3 21 36 26 15 0 0 23 41 39
2018 EX-03 0 31 54 15 0 0 0 31 15 13

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 22 17 33 20 6 2 0 40 27 64
2020 EX-02 16 21 34 24 5 0 0 37 29 38
2020 EX-03 26 5 37 21 11 0 0 32 32 19
2019 EX 28 29 23 10 10 0 0 57 20 69
2019 EX-02 24 27 22 13 13 0 0 51 27 45
2019 EX-03 22 39 33 6 0 0 0 61 6 18
2018 EX-02 10 41 26 10 13 0 0 51 23 39
2018 EX-03 31 38 23 8 0 0 0 69 8 13

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 17 25 19 28 9 2 0 43 38 64
2020 EX-02 13 24 13 42 8 0 0 37 50 38
2020 EX-03 21 21 32 11 16 0 0 42 26 19
2019 EX 29 27 21 16 7 0 0 56 23 70
2019 EX-02 24 22 28 15 11 0 0 46 26 46
2019 EX-03 33 39 11 17 0 0 0 72 17 18
2018 EX-02 8 38 21 21 13 0 0 46 33 39
2018 EX-03 31 31 23 15 0 0 0 62 15 13

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 47 25 17 9 0 2 0 73 10 64
2020 EX-02 45 18 26 11 0 0 0 63 11 38
2020 EX-03 42 42 5 11 0 0 0 84 11 19
2019 EX 47 30 17 4 1 0 0 77 6 70
2019 EX-02 39 33 22 4 2 0 0 72 7 46
2019 EX-03 50 33 11 6 0 0 0 83 6 18
2018 EX-02 28 41 28 0 3 0 0 69 3 39
2018 EX-03 42 42 0 17 0 0 0 83 17 12

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 30 25 23 17 3 2 0 56 21 64
2020 EX-02 21 24 29 21 5 0 0 45 26 38
2020 EX-03 42 21 21 16 0 0 0 63 16 19
2019 EX 21 44 23 9 3 0 0 66 11 70
2019 EX-02 9 46 28 13 4 0 0 54 17 46
2019 EX-03 44 44 11 0 0 0 0 89 0 18
2018 EX-02 8 41 33 13 5 0 0 49 18 39
2018 EX-03 50 33 8 8 0 0 0 83 8 12

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 51 24 14 8 2 2 0 76 10 63
2020 EX-02 49 19 22 8 3 0 0 68 11 37
2020 EX-03 53 37 0 11 0 0 0 89 11 19
2019 EX 48 28 17 1 6 0 0 75 7 69
2019 EX-02 38 33 18 2 9 0 0 71 11 45
2019 EX-03 61 22 17 0 0 0 0 83 0 18
2018 EX-02 13 46 28 13 0 0 0 59 13 39
2018 EX-03 67 25 8 0 0 0 0 92 0 12

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 60 19 16 3 0 2 0 80 3 62
2020 EX-02 53 28 14 6 0 0 0 81 6 36
2020 EX-03 68 5 26 0 0 0 0 74 0 19
2019 EX 64 21 11 1 1 0 0 86 3 70
2019 EX-02 57 24 15 2 2 0 0 80 4 46
2019 EX-03 72 22 6 0 0 0 0 94 0 18

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 22 25 33 14 5 2 0 48 19 64
2020 EX-02 26 16 34 18 5 0 0 42 24 38
2020 EX-03 11 32 42 11 5 0 0 42 16 19

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 22 27 28 11 11 2 0 49 22 64
2020 EX-02 11 29 34 11 16 0 0 39 26 38
2020 EX-03 32 26 21 16 5 0 0 58 21 19
2019 EX 34 33 19 9 6 0 0 67 14 70
2019 EX-02 28 30 22 13 7 0 0 59 20 46
2019 EX-03 39 39 17 0 6 0 0 78 6 18
2018 EX-02 23 33 18 21 5 0 0 56 26 39
2018 EX-03 17 42 8 33 0 0 0 58 33 12

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 25 8 8 0 2 0 84 8 64
2020 EX-02 53 29 11 8 0 0 0 82 8 38
2020 EX-03 58 26 5 11 0 0 0 84 11 19
2019 EX 61 20 16 3 0 0 0 81 3 70
2019 EX-02 57 20 22 2 0 0 0 76 2 46
2019 EX-03 72 17 6 6 0 0 0 89 6 18
2018 EX-02 59 23 13 0 5 0 0 82 5 39
2018 EX-03 83 8 0 0 8 0 0 92 8 12

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 17 25 0 0 2 0 75 0 64
2020 EX-02 47 18 34 0 0 0 0 66 0 38
2020 EX-03 68 16 16 0 0 0 0 84 0 19

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 86 5 3 2 0 2 3 95 2 64
2020 EX-02 92 3 3 3 0 0 0 95 3 38
2020 EX-03 74 11 5 0 0 0 11 94 0 19
2019 EX 94 1 3 0 0 0 1 97 0 70
2019 EX-02 93 2 2 0 0 0 2 98 0 46
2019 EX-03 94 0 6 0 0 0 0 94 0 18
2018 EX-02 79 11 5 0 0 0 5 94 0 38
2018 EX-03 92 8 0 0 0 0 0 100 0 12

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 83 6 5 2 3 2 0 90 5 64
2020 EX-02 82 11 5 0 3 0 0 92 3 38
2020 EX-03 84 0 5 5 5 0 0 84 11 19
2019 EX 87 6 4 1 1 0 0 93 3 70
2019 EX-02 83 7 7 2 2 0 0 89 4 46
2019 EX-03 94 6 0 0 0 0 0 100 0 18
2018 EX-02 82 13 3 0 0 0 3 97 0 39
2018 EX-03 100 0 0 0 0 0 0 100 0 12

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 69 16 9 3 0 2 2 87 3 64
2020 EX-02 74 21 3 0 0 0 3 97 0 38
2020 EX-03 58 5 26 11 0 0 0 63 11 19
2019 EX 64 27 7 1 0 0 0 91 1 70
2019 EX-02 65 22 11 2 0 0 0 87 2 46
2019 EX-03 56 44 0 0 0 0 0 100 0 18
2018 EX-02 46 36 13 3 3 0 0 82 5 39
2018 EX-03 46 46 8 0 0 0 0 92 0 13

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 65 14 10 6 2 2 2 82 8 63
2020 EX-02 59 16 16 5 0 0 3 78 6 37
2020 EX-03 68 16 0 11 5 0 0 84 16 19
2019 EX 72 14 9 3 1 0 0 87 4 69
2019 EX-02 69 18 7 4 2 0 0 87 7 45
2019 EX-03 72 11 17 0 0 0 0 83 0 18
2018 EX-02 46 31 13 3 8 0 0 77 10 39
2018 EX-03 77 15 8 0 0 0 0 92 0 13

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 49 33 10 5 0 2 2 85 5 63
2020 EX-02 45 39 11 3 0 0 3 86 3 38
2020 EX-03 56 22 11 11 0 0 0 78 11 18
2019 EX 55 30 9 3 3 0 0 86 6 69
2019 EX-02 51 42 7 0 0 0 0 93 0 45
2019 EX-03 50 11 17 11 11 0 0 61 22 18
2018 EX-02 53 21 18 8 0 0 0 74 8 38
2018 EX-03 31 46 23 0 0 0 0 77 0 13

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 67 17 8 6 0 2 0 85 6 63
2020 EX-02 65 19 8 8 0 0 0 84 8 37
2020 EX-03 68 16 11 5 0 0 0 84 5 19
2019 EX 76 21 1 1 0 0 0 97 1 68
2019 EX-02 70 27 2 0 0 0 0 98 0 44
2019 EX-03 83 11 0 6 0 0 0 94 6 18
2018 EX-02 72 15 10 0 0 0 3 89 0 39
2018 EX-03 85 8 8 0 0 0 0 92 0 13

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 89 8 2 0 0 2 0 98 0 63
2020 EX-02 86 11 3 0 0 0 0 97 0 37
2020 EX-03 95 5 0 0 0 0 0 100 0 19
2019 EX 94 6 0 0 0 0 0 100 0 69
2019 EX-02 93 7 0 0 0 0 0 100 0 45
2019 EX-03 94 6 0 0 0 0 0 100 0 18
2018 EX-02 87 10 0 0 0 0 3 100 0 39
2018 EX-03 92 8 0 0 0 0 0 100 0 13

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 64 22 8 5 0 2 0 87 5 64
2020 EX-02 61 21 13 5 0 0 0 82 5 38
2020 EX-03 74 21 0 5 0 0 0 95 5 19
2019 EX 75 17 6 1 0 0 0 93 1 69
2019 EX-02 73 18 7 2 0 0 0 91 2 45
2019 EX-03 83 11 6 0 0 0 0 94 0 18
2018 EX-02 62 15 15 5 0 0 3 79 5 39
2018 EX-03 62 31 8 0 0 0 0 92 0 13

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 13 22 36 19 9 0 2 35 29 64
2020 EX-02 11 18 39 18 13 0 0 29 32 38
2020 EX-03 11 16 42 26 5 0 0 26 32 19
2019 EX 9 31 46 11 3 0 0 40 14 70
2019 EX-02 7 26 50 15 2 0 0 33 17 46
2019 EX-03 11 39 44 6 0 0 0 50 6 18
2018 EX-02 0 33 44 21 3 0 0 33 23 39
2018 EX-03 23 23 46 0 8 0 0 46 8 13

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 19 31 23 22 3 2 0 25 51 64
2020 EX-02 24 32 26 16 3 0 0 18 55 38
2020 EX-03 16 32 21 26 5 0 0 32 47 19
2019 EX 10 21 36 23 10 0 0 33 31 70
2019 EX-02 13 24 39 17 7 0 0 24 37 46
2019 EX-03 6 17 33 28 17 0 0 44 22 18
2018 EX-02 15 26 44 8 8 0 0 15 41 39
2018 EX-03 15 8 38 31 8 0 0 38 23 13

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 58 38 3 0 0 2 0 97 0 64
2020 EX-02 55 42 3 0 0 0 0 97 0 38
2020 EX-03 58 37 5 0 0 0 0 95 0 19
2019 EX 59 34 4 1 0 0 1 94 1 70
2019 EX-02 59 35 4 2 0 0 0 93 2 46
2019 EX-03 44 44 6 0 0 0 6 94 0 18
2018 EX-02 59 28 8 5 0 0 0 87 5 39
2018 EX-03 69 23 0 8 0 0 0 92 8 13

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 66 19 8 2 3 2 2 87 5 64
2020 EX-02 66 18 13 0 3 0 0 84 3 38
2020 EX-03 58 26 0 5 5 0 5 89 11 19

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 56 20 3 13 6 2 0 78 19 64
2020 EX-02 50 29 3 13 5 0 0 79 18 38
2020 EX-03 58 11 5 16 11 0 0 68 26 19

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 70 16 6 3 3 0 2 87 6 64
2020 EX-02 68 21 5 3 3 0 0 89 5 38
2020 EX-03 68 11 11 5 5 0 0 79 11 19

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 42 33 19 5 0 2 0 76 5 64
2020 EX-02 34 37 24 5 0 0 0 71 5 38
2020 EX-03 47 32 16 5 0 0 0 79 5 19
2019 EX 40 44 7 7 1 0 0 84 9 70
2019 EX-02 37 43 9 9 2 0 0 80 11 46
2019 EX-03 39 50 6 6 0 0 0 89 6 18
2018 EX-02 28 49 15 8 0 0 0 77 8 39
2018 EX-03 38 38 15 0 8 0 0 77 8 13

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 44 51 0 5 0 0 0 95 5 61
2020 EX-02 35 59 0 5 0 0 0 95 5 37
2020 EX-03 44 50 0 6 0 0 0 94 6 18
2019 EX 35 52 4 7 0 0 1 88 7 69
2019 EX-02 29 56 7 9 0 0 0 84 9 45
2019 EX-03 28 61 0 6 0 0 6 94 6 18
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 8 92 64
2020 EX-02 8 92 38
2020 EX-03 5 95 19
2019 EX 10 90 70
2019 EX-02 11 89 46
2019 EX-03 6 94 18

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 75 17 2 3 0 0 3 95 3 64
2020 EX-02 76 18 3 3 0 0 0 95 3 38
2020 EX-03 68 21 0 5 0 0 5 94 6 19
Top of page

Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2020 EX 48 34 14 3 64
2020 EX-02 55 26 16 3 38
2020 EX-03 37 53 11 0 19

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 EX 32 68 31
2020 EX-02 38 62 21

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 26 29 10 16 19 0 0 55 35 31
2020 EX-02 19 33 10 14 24 0 0 52 38 21

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 13 16 3 6 13 3 45 56 38 31
2020 EX-02 14 14 5 5 14 5 43 55 36 21

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 EX 55 17 11 5 8 2 3 75 13 64
2020 EX-02 53 18 16 8 5 0 0 71 13 38
2020 EX-03 53 16 5 0 16 0 11 76 18 19
2019 EX 61 14 10 4 6 0 4 79 10 70
2019 EX-02 54 13 11 7 9 0 7 72 16 46
2019 EX-03 67 22 11 0 0 0 0 89 0 18
2018 EX-02 64 18 8 0 8 0 3 84 8 39
2018 EX-03 69 8 15 0 0 0 8 83 0 13
Date modified: