2022 Public Service Employee Survey Results for Parks Canada by Question 109. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 32 38 5 19 6 0 0 70 25 65
2022 Federal regulators 13 58 5 19 5 0 0 71 24 20
2022 Compliance, inspection and enforcement 20 48 4 23 5 0 0 67 28 85
2022 Communications or public affairs 39 49 1 10 1 0 0 88 11 240
2022 Security 31 27 23 0 19 0 0 58 19 15
2022 Science and technology 30 51 4 13 2 0 0 80 16 345
2022 Administration and operations 36 47 3 9 4 0 0 83 14 495
2022 Human resources 43 43 3 8 3 0 0 86 11 225
2022 Financial management 45 41 4 9 2 0 0 85 11 160
2022 Procurement 34 39 19 8 0 0 0 73 8 45
2022 Real property 32 45 6 13 4 0 0 77 17 130
2022 Materiel management 18 57 7 18 0 0 0 75 18 30
2022 Information management 36 46 0 13 6 0 0 82 18 35
2022 Information technology 40 42 5 10 3 0 0 82 13 55
2022 Data sciences 30 58 4 6 3 0 0 88 8 30
2022 Policy 39 47 2 10 3 0 0 86 12 90
2022 Project management 26 49 5 16 4 0 0 75 20 340
2022 Other services to the public 24 48 6 17 5 0 0 72 22 275
2022 None of the above 29 49 2 14 6 0 0 78 20 375
2020 Client contact centre 22 50 7 17 4 0 0 72 20 49
2020 Federal regulators 15 64 0 21 0 0 0 79 21 14
2020 Compliance, inspection and enforcement 24 54 4 13 5 0 0 78 18 89
2020 Communications or public affairs 30 52 5 11 1 0 0 83 12 252
2020 Security 21 68 0 0 12 0 0 88 12 10
2020 Science and technology 30 54 4 12 1 0 0 84 13 403
2020 Administration and operations 38 46 4 10 3 0 0 84 12 529
2020 Human resources 35 50 4 9 2 0 0 85 11 214
2020 Financial management 36 51 3 7 2 0 0 88 9 178
2020 Procurement 49 37 4 8 2 0 0 86 10 52
2020 Real property 32 46 9 7 4 0 2 80 11 115
2020 Materiel management 16 54 20 10 0 0 0 71 10 22
2020 Information management 38 45 3 11 3 0 0 83 14 32
2020 Information technology 43 41 4 10 2 0 0 84 12 59
2020 Data sciences 36 50 4 10 0 0 0 86 10 27
2020 Policy 21 48 5 23 3 0 0 69 26 113
2020 Project management 23 54 6 14 3 0 0 77 17 270
2020 Other services to the public 27 48 8 13 3 0 0 75 17 340
2020 None of the above 28 46 7 15 4 0 0 74 19 449

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 56 31 6 6 0 0 2 89 6 65
2022 Federal regulators 61 35 0 4 0 0 0 96 4 20
2022 Compliance, inspection and enforcement 71 23 4 1 1 0 0 94 2 85
2022 Communications or public affairs 83 13 3 1 0 0 0 97 1 240
2022 Security 84 8 7 0 0 0 0 93 0 15
2022 Science and technology 82 13 2 2 1 0 0 95 3 345
2022 Administration and operations 78 17 2 1 0 1 0 96 2 490
2022 Human resources 76 19 1 1 1 0 1 96 2 225
2022 Financial management 77 19 3 1 0 1 0 96 1 160
2022 Procurement 73 15 2 8 0 2 0 90 8 45
2022 Real property 72 19 6 1 0 1 1 93 1 130
2022 Materiel management 57 26 11 0 6 0 0 83 6 30
2022 Information management 73 19 0 8 0 0 0 92 8 35
2022 Information technology 73 20 7 0 0 0 0 93 0 55
2022 Data sciences 76 19 2 0 3 0 0 95 3 30
2022 Policy 76 16 4 3 1 0 0 92 4 90
2022 Project management 73 21 2 2 1 0 0 95 3 340
2022 Other services to the public 69 19 8 3 0 0 1 89 4 275
2022 None of the above 72 19 4 2 1 0 1 92 4 375
2020 Client contact centre 58 32 2 4 2 2 0 92 6 49
2020 Federal regulators 73 20 0 7 0 0 0 93 7 14
2020 Compliance, inspection and enforcement 77 17 4 2 0 0 0 94 2 89
2020 Communications or public affairs 79 18 1 2 0 0 0 97 2 253
2020 Security 68 21 0 0 12 0 0 88 12 10
2020 Science and technology 82 12 3 2 0 1 0 95 2 402
2020 Administration and operations 78 15 2 1 2 1 1 95 3 527
2020 Human resources 73 19 3 3 1 1 1 93 4 212
2020 Financial management 84 14 1 1 1 1 0 98 1 178
2020 Procurement 77 19 2 2 0 0 0 96 2 52
2020 Real property 70 20 6 1 1 1 2 92 2 115
2020 Materiel management 78 19 3 0 0 0 0 97 0 22
2020 Information management 73 24 3 0 0 0 0 97 0 31
2020 Information technology 70 22 2 7 0 0 0 91 7 59
2020 Data sciences 75 14 3 7 0 0 0 89 7 27
2020 Policy 69 23 4 1 3 0 0 92 4 111
2020 Project management 72 21 5 2 0 0 0 93 2 268
2020 Other services to the public 70 22 4 2 1 1 0 93 3 340
2020 None of the above 66 23 6 4 1 0 1 89 5 448

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 28 34 12 17 8 0 0 62 25 65
2022 Federal regulators 40 34 0 14 12 0 0 75 25 20
2022 Compliance, inspection and enforcement 26 47 5 18 4 0 0 74 22 85
2022 Communications or public affairs 46 30 6 12 4 0 1 78 16 240
2022 Security 31 14 16 16 22 0 0 46 38 10
2022 Science and technology 33 41 5 12 6 0 2 76 19 345
2022 Administration and operations 47 33 6 9 5 0 0 80 13 495
2022 Human resources 52 35 6 4 2 0 1 88 6 225
2022 Financial management 53 32 4 8 1 1 1 86 9 160
2022 Procurement 31 46 17 3 2 2 0 78 5 45
2022 Real property 43 36 10 7 3 0 1 81 10 130
2022 Materiel management 17 48 6 18 9 0 2 66 28 30
2022 Information management 50 36 0 7 2 0 5 91 9 35
2022 Information technology 41 33 13 4 3 1 5 79 7 55
2022 Data sciences 51 36 0 11 3 0 0 86 14 30
2022 Policy 39 46 8 4 3 0 0 86 7 90
2022 Project management 34 43 11 7 5 0 1 77 12 340
2022 Other services to the public 34 37 9 13 6 0 0 72 19 275
2022 None of the above 36 36 9 12 6 0 1 73 19 375
2020 Client contact centre 23 42 13 20 2 0 0 65 22 48
2020 Federal regulators 30 36 14 21 0 0 0 66 21 14
2020 Compliance, inspection and enforcement 32 38 4 18 8 0 0 70 25 89
2020 Communications or public affairs 29 42 10 17 2 0 1 72 18 254
2020 Security 30 40 18 0 12 0 0 70 12 10
2020 Science and technology 31 41 10 15 2 0 0 72 18 402
2020 Administration and operations 41 37 9 9 4 0 0 79 13 528
2020 Human resources 41 42 6 8 3 0 0 83 11 214
2020 Financial management 38 39 10 10 3 0 0 78 12 178
2020 Procurement 41 44 4 10 2 0 0 85 11 52
2020 Real property 33 42 17 5 4 0 0 75 8 113
2020 Materiel management 49 41 0 9 0 0 0 91 9 22
2020 Information management 34 42 9 12 3 0 0 76 15 32
2020 Information technology 59 26 8 5 2 0 0 85 7 59
2020 Data sciences 34 42 10 14 0 0 0 75 14 27
2020 Policy 20 31 15 30 3 0 1 51 34 113
2020 Project management 24 41 12 20 4 0 0 64 24 270
2020 Other services to the public 36 37 12 11 2 0 1 75 14 341
2020 None of the above 33 39 11 11 5 0 1 72 17 449
2019 Client contact centre 35 45 6 12 2 0 0 80 14 173
2019 Federal regulators 44 29 6 12 9 0 0 72 21 14
2019 Compliance, inspection and enforcement 32 33 4 20 12 0 0 65 31 91
2019 Communications or public affairs 41 38 6 9 5 0 0 79 15 361
2019 Security 16 70 7 7 0 0 0 86 7 13
2019 Science and technology 35 41 6 14 4 0 0 76 18 410
2019 Administration and operations 45 35 4 12 4 0 0 80 16 578
2019 Human resources 53 33 4 8 1 0 0 86 9 252
2019 Financial management 47 34 7 7 5 0 0 81 12 164
2019 Procurement 66 25 4 4 2 0 0 91 5 46
2019 Real property 43 32 7 12 6 0 0 75 18 128
2019 Materiel management 28 49 11 10 2 0 0 77 12 31
2019 Information management 44 39 6 6 3 0 2 85 8 35
2019 Information technology 45 34 11 10 0 0 0 79 10 48
2019 Data sciences 46 31 2 16 4 0 0 77 21 43
2019 Policy 39 41 4 13 4 0 0 80 17 78
2019 Project management 46 27 5 15 6 0 0 74 21 287
2019 Other services to the public 46 35 7 8 4 0 1 81 12 844
2019 None of the above 43 34 6 12 5 0 1 78 17 650

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 18 34 22 16 9 0 0 52 25 65
2022 Federal regulators 35 21 5 23 16 0 0 56 39 20
2022 Compliance, inspection and enforcement 19 43 13 13 12 0 0 62 25 85
2022 Communications or public affairs 31 46 9 11 3 0 0 78 14 240
2022 Security 0 65 22 0 13 0 0 65 13 15
2022 Science and technology 26 51 8 12 2 0 0 77 14 345
2022 Administration and operations 27 41 12 13 7 0 0 69 19 490
2022 Human resources 32 40 12 12 4 0 0 72 16 225
2022 Financial management 29 48 9 12 3 0 0 76 15 160
2022 Procurement 30 42 13 11 4 0 0 72 15 45
2022 Real property 24 41 16 14 6 0 0 65 19 130
2022 Materiel management 16 48 7 23 6 0 0 63 29 30
2022 Information management 38 36 12 14 0 0 0 74 14 35
2022 Information technology 23 35 14 19 10 0 0 58 29 55
2022 Data sciences 20 56 15 10 0 0 0 75 10 30
2022 Policy 28 50 8 14 1 0 0 78 15 90
2022 Project management 22 45 14 16 3 0 0 67 20 340
2022 Other services to the public 27 36 14 14 8 0 0 64 22 275
2022 None of the above 29 37 12 16 7 0 1 66 22 375
2020 Client contact centre 26 41 21 10 2 0 0 67 12 49
2020 Federal regulators 25 34 0 27 14 0 0 59 41 14
2020 Compliance, inspection and enforcement 24 40 16 16 3 0 1 64 20 89
2020 Communications or public affairs 30 46 10 12 1 0 1 78 12 252
2020 Security 27 21 18 33 0 0 0 48 33 10
2020 Science and technology 30 46 12 12 0 0 0 76 12 403
2020 Administration and operations 31 44 11 11 3 0 0 75 14 526
2020 Human resources 35 45 7 10 2 0 1 80 12 213
2020 Financial management 37 41 11 9 2 0 0 78 11 178
2020 Procurement 25 45 16 12 2 0 0 70 14 52
2020 Real property 26 41 10 19 3 0 0 67 23 114
2020 Materiel management 7 57 19 16 0 0 0 64 16 22
2020 Information management 46 36 6 12 0 0 0 82 12 32
2020 Information technology 35 23 26 8 5 2 0 60 14 59
2020 Data sciences 34 48 7 4 4 0 4 85 8 27
2020 Policy 29 36 14 19 2 0 0 65 21 113
2020 Project management 28 44 12 12 4 0 0 72 16 268
2020 Other services to the public 30 39 15 14 3 0 1 69 17 341
2020 None of the above 30 38 12 15 5 0 0 69 20 447
2019 Client contact centre 26 45 14 9 6 0 0 71 15 172
2019 Federal regulators 26 34 0 24 16 0 0 60 40 14
2019 Compliance, inspection and enforcement 25 43 7 20 5 0 0 68 25 91
2019 Communications or public affairs 29 43 12 13 3 0 0 73 16 358
2019 Security 46 28 7 19 0 0 0 74 19 13
2019 Science and technology 34 45 6 12 3 0 0 79 15 407
2019 Administration and operations 28 40 12 16 5 0 0 67 20 580
2019 Human resources 26 44 11 14 5 0 0 70 19 250
2019 Financial management 30 40 8 16 7 0 0 69 23 161
2019 Procurement 42 35 12 5 6 0 0 77 11 46
2019 Real property 22 38 25 10 5 0 0 60 15 129
2019 Materiel management 16 35 32 9 9 0 0 51 17 31
2019 Information management 40 34 8 16 2 0 0 74 18 35
2019 Information technology 9 48 26 10 7 0 0 57 18 48
2019 Data sciences 34 45 4 14 2 0 0 79 16 43
2019 Policy 17 50 11 15 6 0 0 67 22 78
2019 Project management 21 46 9 19 3 0 1 68 22 286
2019 Other services to the public 38 37 8 12 5 0 0 75 17 844
2019 None of the above 34 39 10 12 5 0 0 73 17 651
2018 Client contact centre 22 48 12 15 4 0 0 70 18 207
2018 Compliance, inspection and enforcement 22 51 7 13 6 0 0 73 19 92
2018 Communications or public affairs 30 45 8 11 5 0 0 76 16 350
2018 Security 34 46 0 20 0 0 0 80 20 17
2018 Science and technology 25 50 10 11 3 0 0 76 14 396
2018 Administration and operations 22 46 10 15 6 0 1 69 21 588
2018 Human resources 22 45 10 16 7 0 0 67 23 237
2018 Financial management 21 46 12 15 5 0 1 67 21 162
2018 Procurement 24 53 4 13 5 0 0 77 18 42
2018 Real property 18 37 15 20 10 0 0 56 29 116
2018 Materiel management 16 40 19 22 4 0 0 55 26 38
2018 Information management 34 47 5 11 0 0 3 83 11 34
2018 Information technology 23 34 15 16 12 0 0 57 28 49
2018 Data sciences 42 44 9 3 3 0 0 85 6 33
2018 Policy 13 53 11 11 10 0 1 67 21 85
2018 Project management 17 48 14 14 6 0 0 66 20 314
2018 Other services to the public 29 42 9 14 5 0 1 72 19 786
2018 None of the above 26 41 10 15 7 0 1 68 22 613

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 33 12 11 4 0 0 74 14 65
2022 Federal regulators 51 29 5 10 4 0 0 80 15 20
2022 Compliance, inspection and enforcement 36 43 3 17 2 0 0 78 19 85
2022 Communications or public affairs 55 34 4 4 1 0 1 91 6 240
2022 Security 43 30 7 20 0 0 0 73 20 15
2022 Science and technology 45 39 5 9 1 0 0 84 10 345
2022 Administration and operations 47 35 7 8 3 0 0 82 11 495
2022 Human resources 53 37 5 3 2 0 0 90 4 225
2022 Financial management 56 32 7 3 0 0 1 89 3 160
2022 Procurement 50 39 5 4 0 0 2 91 4 45
2022 Real property 46 34 9 8 1 2 1 82 9 130
2022 Materiel management 27 45 4 24 0 0 0 71 24 30
2022 Information management 60 20 13 3 4 0 0 80 7 35
2022 Information technology 49 38 7 5 0 0 0 87 5 55
2022 Data sciences 58 34 3 5 0 0 0 92 5 30
2022 Policy 54 33 6 5 2 0 0 87 7 90
2022 Project management 47 37 6 7 2 0 1 84 9 340
2022 Other services to the public 38 37 8 12 5 0 0 75 17 275
2022 None of the above 45 34 7 7 6 0 0 79 13 375
2020 Client contact centre 24 54 15 7 0 0 0 78 7 49
2020 Federal regulators 32 34 21 14 0 0 0 66 14 14
2020 Compliance, inspection and enforcement 33 40 7 15 5 0 0 72 20 88
2020 Communications or public affairs 47 40 5 7 0 0 0 88 7 252
2020 Science and technology 47 38 9 6 0 0 0 85 6 402
2020 Administration and operations 47 37 8 6 2 0 0 84 8 525
2020 Human resources 54 33 5 5 3 0 0 87 7 213
2020 Financial management 52 34 7 5 1 0 0 86 7 176
2020 Procurement 45 40 7 8 0 0 0 85 8 52
2020 Real property 48 34 10 8 0 0 0 82 8 115
2020 Materiel management 46 18 16 13 7 0 0 64 19 22
2020 Information management 55 30 0 15 0 0 0 85 15 32
2020 Information technology 50 39 5 6 0 0 0 89 6 59
2020 Data sciences 45 30 18 7 0 0 0 75 7 27
2020 Policy 33 34 10 19 4 0 0 67 23 113
2020 Project management 40 42 8 8 2 0 0 82 11 269
2020 Other services to the public 40 40 9 9 2 0 0 80 11 338
2020 None of the above 41 37 9 12 2 0 0 78 14 447
2019 Client contact centre 45 39 5 7 2 1 0 86 9 171
2019 Federal regulators 49 28 6 18 0 0 0 77 18 14
2019 Compliance, inspection and enforcement 23 41 4 23 7 2 0 66 31 90
2019 Communications or public affairs 54 30 9 3 3 0 0 84 6 357
2019 Security 44 44 0 12 0 0 0 88 12 13
2019 Science and technology 47 39 6 6 2 0 0 86 8 407
2019 Administration and operations 48 34 9 6 3 0 0 82 9 580
2019 Human resources 54 34 5 4 2 0 1 89 7 251
2019 Financial management 44 38 10 6 3 0 0 82 9 159
2019 Procurement 66 23 7 0 4 0 0 89 4 46
2019 Real property 50 35 4 9 2 0 1 85 11 128
2019 Materiel management 28 50 18 4 0 0 0 78 4 31
2019 Information management 50 34 8 8 0 0 0 84 8 34
2019 Information technology 51 35 11 0 2 0 0 86 2 46
2019 Data sciences 54 27 9 10 0 0 0 81 10 43
2019 Policy 45 42 2 10 1 0 0 86 11 79
2019 Project management 47 40 5 5 2 0 0 87 7 283
2019 Other services to the public 49 33 7 8 3 0 0 82 11 845
2019 None of the above 47 34 6 9 4 0 0 81 13 650

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 33 27 17 11 9 0 3 62 21 65
2022 Federal regulators 48 34 0 18 0 0 0 82 18 20
2022 Compliance, inspection and enforcement 36 26 8 19 12 0 0 62 30 85
2022 Communications or public affairs 57 31 6 4 2 0 0 89 6 235
2022 Security 44 43 13 0 0 0 0 87 0 15
2022 Science and technology 41 37 9 9 3 0 0 78 12 345
2022 Administration and operations 47 31 9 8 5 0 0 77 14 495
2022 Human resources 54 31 5 5 4 0 0 85 9 225
2022 Financial management 59 25 5 6 3 0 2 85 10 160
2022 Procurement 32 48 6 11 4 0 0 80 14 45
2022 Real property 52 31 6 8 2 0 1 83 10 130
2022 Materiel management 49 16 14 15 6 0 0 65 21 30
2022 Information management 58 21 10 6 5 0 0 79 11 35
2022 Information technology 58 23 5 6 7 1 0 82 13 55
2022 Data sciences 50 35 9 3 3 0 0 85 6 30
2022 Policy 57 30 3 5 3 1 0 89 8 90
2022 Project management 43 32 13 9 3 0 0 75 12 340
2022 Other services to the public 35 31 15 12 7 1 0 66 18 275
2022 None of the above 41 35 8 7 8 0 0 77 15 375
2020 Client contact centre 40 34 14 8 4 0 0 74 13 49
2020 Federal regulators 52 41 0 0 7 0 0 93 7 14
2020 Compliance, inspection and enforcement 33 36 10 15 6 1 0 69 21 89
2020 Communications or public affairs 55 32 7 5 1 0 0 87 5 251
2020 Security 61 27 12 0 0 0 0 88 0 10
2020 Science and technology 45 35 10 7 3 0 0 80 10 402
2020 Administration and operations 48 31 10 8 3 1 0 79 12 523
2020 Human resources 58 29 5 7 1 0 0 87 8 214
2020 Financial management 49 34 5 9 2 0 0 84 11 178
2020 Procurement 51 28 12 8 2 0 0 78 10 52
2020 Real property 49 33 11 7 1 0 0 82 7 113
2020 Materiel management 36 31 23 7 3 0 0 68 10 22
2020 Information management 64 18 12 6 0 0 0 82 6 32
2020 Information technology 57 23 14 2 4 0 0 81 5 59
2020 Data sciences 55 24 3 14 4 0 0 79 17 27
2020 Policy 48 24 12 10 6 0 0 72 16 113
2020 Project management 47 28 12 6 7 0 0 75 13 270
2020 Other services to the public 38 31 16 7 7 0 0 70 14 340
2020 None of the above 40 31 11 12 6 0 0 72 18 446
2019 Client contact centre 50 28 14 4 1 1 2 80 6 172
2019 Federal regulators 58 12 6 24 0 0 0 70 24 13
2019 Compliance, inspection and enforcement 32 31 9 16 12 0 0 63 28 91
2019 Communications or public affairs 51 32 7 6 3 0 0 83 9 361
2019 Security 40 27 19 7 7 0 0 67 14 13
2019 Science and technology 40 38 9 9 4 0 0 78 13 409
2019 Administration and operations 43 33 10 10 3 0 0 76 14 579
2019 Human resources 52 28 9 7 3 0 1 81 10 249
2019 Financial management 47 29 13 7 4 0 0 75 11 164
2019 Procurement 42 31 17 6 4 0 0 73 10 46
2019 Real property 46 32 13 5 3 0 0 79 8 129
2019 Materiel management 31 31 20 13 4 0 0 63 18 31
2019 Information management 56 39 0 0 5 0 0 95 5 35
2019 Information technology 51 28 8 11 2 0 0 79 13 48
2019 Data sciences 47 30 14 5 0 5 0 81 5 43
2019 Policy 35 36 9 12 9 0 0 71 21 79
2019 Project management 46 34 6 10 4 0 0 80 14 287
2019 Other services to the public 44 30 9 9 7 0 0 75 16 846
2019 None of the above 43 32 9 9 5 1 0 76 15 646
2018 Client contact centre 37 33 15 9 4 0 2 72 13 207
2018 Compliance, inspection and enforcement 28 40 11 13 9 0 0 67 22 92
2018 Communications or public affairs 44 36 8 8 3 0 0 80 12 348
2018 Security 52 28 6 14 0 0 0 80 14 17
2018 Science and technology 39 36 10 12 3 0 0 75 15 397
2018 Administration and operations 42 33 14 7 4 0 0 75 11 588
2018 Human resources 48 34 5 9 2 1 0 83 12 237
2018 Financial management 51 29 15 4 2 0 0 80 6 162
2018 Procurement 55 35 3 5 2 0 0 91 7 42
2018 Real property 37 39 6 7 11 0 0 76 18 115
2018 Materiel management 33 33 17 9 6 0 2 67 15 38
2018 Information management 56 39 5 0 0 0 0 95 0 34
2018 Information technology 49 35 4 10 2 0 0 84 12 49
2018 Data sciences 55 31 11 0 3 0 0 86 3 33
2018 Policy 36 45 8 4 8 0 0 81 11 85
2018 Project management 45 30 11 9 5 0 0 75 14 315
2018 Other services to the public 38 34 13 9 6 1 0 72 15 782
2018 None of the above 35 33 12 10 9 0 1 69 19 611

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 33 17 10 0 0 0 73 10 65
2022 Federal regulators 47 35 14 4 0 0 0 81 4 20
2022 Compliance, inspection and enforcement 36 35 12 8 9 0 0 71 17 80
2022 Communications or public affairs 48 38 6 5 3 0 0 85 9 240
2022 Security 37 34 15 13 0 0 0 71 13 15
2022 Science and technology 49 39 4 5 2 0 0 88 8 345
2022 Administration and operations 47 35 9 5 4 0 0 82 9 495
2022 Human resources 46 35 10 7 2 0 0 81 9 225
2022 Financial management 39 43 11 5 3 0 0 82 7 160
2022 Procurement 34 39 20 4 2 0 0 74 6 45
2022 Real property 42 42 7 5 3 0 0 84 8 130
2022 Materiel management 21 59 11 3 6 0 0 80 9 30
2022 Information management 45 34 7 3 11 0 0 79 14 35
2022 Information technology 48 29 7 7 9 0 0 77 16 55
2022 Data sciences 50 47 0 3 0 0 0 97 3 30
2022 Policy 50 40 5 3 3 0 0 90 5 90
2022 Project management 40 42 9 5 4 0 0 83 8 340
2022 Other services to the public 43 33 11 7 5 0 0 76 13 275
2022 None of the above 38 41 9 5 5 1 0 81 10 375
2020 Client contact centre 30 45 12 9 4 0 0 75 13 49
2020 Federal regulators 7 47 32 7 7 0 0 54 14 14
2020 Compliance, inspection and enforcement 30 32 15 17 6 0 0 62 23 89
2020 Communications or public affairs 44 39 9 7 2 0 0 82 9 254
2020 Security 50 27 0 12 12 0 0 77 23 10
2020 Science and technology 42 42 8 6 1 0 0 85 7 403
2020 Administration and operations 42 40 10 6 2 0 0 82 8 529
2020 Human resources 48 37 6 7 1 0 0 85 9 214
2020 Financial management 41 42 8 7 2 0 0 82 9 178
2020 Procurement 32 49 7 12 0 0 0 81 12 52
2020 Real property 38 42 12 5 4 0 0 79 9 115
2020 Materiel management 43 54 0 0 3 0 0 97 3 21
2020 Information management 40 36 12 9 3 0 0 76 12 32
2020 Information technology 42 43 2 10 4 0 0 85 13 59
2020 Data sciences 31 51 11 7 0 0 0 82 7 27
2020 Policy 42 35 10 10 3 0 0 77 13 113
2020 Project management 39 44 9 4 4 0 0 83 7 270
2020 Other services to the public 38 41 9 7 4 0 0 79 12 341
2020 None of the above 40 36 10 9 5 0 0 76 14 450
2019 Client contact centre 43 32 17 6 1 0 0 76 7 173
2019 Federal regulators 19 28 20 27 6 0 0 47 33 14
2019 Compliance, inspection and enforcement 36 33 13 13 5 0 0 69 18 91
2019 Communications or public affairs 40 42 8 8 2 0 0 82 10 360
2019 Security 35 53 5 7 0 0 0 88 7 13
2019 Science and technology 49 39 6 4 2 0 0 88 6 410
2019 Administration and operations 41 38 11 7 3 0 0 78 11 580
2019 Human resources 43 36 8 11 2 0 0 79 13 252
2019 Financial management 31 44 12 7 5 0 0 76 12 164
2019 Procurement 57 28 8 5 2 0 0 85 7 46
2019 Real property 45 38 10 6 1 0 0 83 6 127
2019 Materiel management 35 31 17 13 4 0 0 66 18 31
2019 Information management 37 42 16 2 2 0 0 80 5 35
2019 Information technology 41 36 15 5 2 0 0 78 8 48
2019 Data sciences 52 28 11 5 4 0 0 80 9 43
2019 Policy 37 43 8 8 4 0 0 81 11 79
2019 Project management 44 43 6 6 1 0 0 87 7 286
2019 Other services to the public 47 34 8 7 4 0 0 81 11 846
2019 None of the above 45 36 11 5 4 0 0 81 8 649
2018 Client contact centre 37 43 13 5 1 0 0 81 7 203
2018 Compliance, inspection and enforcement 21 43 19 11 5 0 0 64 17 92
2018 Communications or public affairs 39 40 12 7 2 0 0 79 10 346
2018 Security 46 39 14 0 0 0 0 86 0 17
2018 Science and technology 43 44 7 4 2 0 0 87 6 396
2018 Administration and operations 38 41 12 6 3 0 0 79 9 586
2018 Human resources 41 42 9 7 2 0 0 83 8 235
2018 Financial management 31 51 11 5 2 0 0 82 7 162
2018 Procurement 43 45 2 5 5 0 0 89 9 42
2018 Real property 34 32 14 12 8 0 0 66 19 116
2018 Materiel management 27 31 22 15 6 0 0 58 20 38
2018 Information management 29 60 3 5 2 0 0 90 8 34
2018 Information technology 33 42 15 10 0 0 0 75 10 49
2018 Data sciences 48 40 12 0 0 0 0 88 0 33
2018 Policy 42 39 8 6 5 0 0 81 11 85
2018 Project management 43 41 8 7 2 0 0 83 9 315
2018 Other services to the public 42 39 10 5 4 0 0 81 10 781
2018 None of the above 40 37 9 9 4 0 0 78 13 603

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 27 33 13 13 14 0 0 61 27 65
2022 Federal regulators 36 32 23 5 4 0 0 68 9 20
2022 Compliance, inspection and enforcement 16 37 12 15 19 0 0 53 35 85
2022 Communications or public affairs 46 34 8 9 4 0 0 79 13 240
2022 Security 43 35 15 7 0 0 0 78 7 15
2022 Science and technology 27 41 13 11 8 0 0 68 19 345
2022 Administration and operations 38 31 13 10 8 0 0 69 17 495
2022 Human resources 38 34 10 10 7 0 0 73 17 225
2022 Financial management 35 37 16 9 3 0 0 72 12 160
2022 Procurement 29 38 18 8 5 2 0 68 14 45
2022 Real property 38 29 13 12 8 0 0 67 20 130
2022 Materiel management 12 60 8 10 11 0 0 72 21 30
2022 Information management 46 21 13 15 2 0 3 69 17 35
2022 Information technology 29 48 5 6 10 1 0 78 16 55
2022 Data sciences 46 35 11 8 0 0 0 81 8 30
2022 Policy 37 41 8 4 6 3 0 81 10 90
2022 Project management 32 37 15 10 6 0 0 69 16 340
2022 Other services to the public 24 32 13 16 16 0 0 55 31 275
2022 None of the above 27 30 16 13 14 0 0 57 26 375
2020 Client contact centre 20 36 19 20 4 0 0 56 24 49
2020 Federal regulators 34 32 13 21 0 0 0 66 21 14
2020 Compliance, inspection and enforcement 15 43 9 16 17 0 0 58 33 89
2020 Communications or public affairs 42 40 8 7 4 0 0 81 11 254
2020 Security 30 38 9 0 23 0 0 68 23 10
2020 Science and technology 29 43 12 12 4 0 0 72 16 404
2020 Administration and operations 34 39 13 8 6 0 0 73 15 527
2020 Human resources 45 35 9 8 3 0 0 80 11 214
2020 Financial management 37 41 12 6 3 0 0 78 9 178
2020 Procurement 47 27 18 5 4 0 0 73 9 52
2020 Real property 31 47 9 9 4 0 0 78 13 115
2020 Materiel management 19 44 20 10 7 0 0 63 16 22
2020 Information management 43 45 3 10 0 0 0 87 10 32
2020 Information technology 33 34 12 13 7 0 0 68 21 59
2020 Data sciences 34 38 10 14 3 0 0 72 18 27
2020 Policy 38 34 11 16 1 0 0 72 16 113
2020 Project management 36 32 14 13 5 0 0 68 18 270
2020 Other services to the public 24 37 16 12 10 0 0 62 21 341
2020 None of the above 28 34 16 14 7 0 0 62 22 448
2019 Client contact centre 39 34 14 11 2 0 0 73 13 172
2019 Federal regulators 23 28 26 6 17 0 0 51 23 14
2019 Compliance, inspection and enforcement 19 32 18 14 17 0 0 51 31 90
2019 Communications or public affairs 36 41 13 7 3 0 0 77 10 361
2019 Security 17 28 18 30 7 0 0 45 37 13
2019 Science and technology 29 40 14 12 4 0 0 69 16 410
2019 Administration and operations 28 40 16 12 5 0 0 67 17 577
2019 Human resources 36 34 16 10 3 0 0 71 14 251
2019 Financial management 25 41 18 9 7 0 0 67 16 163
2019 Procurement 29 35 12 20 4 0 0 64 24 46
2019 Real property 22 45 17 9 6 0 0 68 15 128
2019 Materiel management 17 44 18 8 13 0 0 61 22 31
2019 Information management 46 34 13 3 5 0 0 79 8 35
2019 Information technology 23 43 17 12 5 0 0 66 16 48
2019 Data sciences 43 29 15 9 4 0 0 72 13 43
2019 Policy 18 49 9 18 6 0 1 67 24 79
2019 Project management 30 43 10 13 4 0 0 73 17 287
2019 Other services to the public 33 37 10 12 8 0 0 70 19 846
2019 None of the above 30 33 16 11 9 0 0 63 20 646
2018 Client contact centre 26 35 19 14 6 0 0 61 20 207
2018 Compliance, inspection and enforcement 22 34 16 17 11 0 0 55 28 92
2018 Communications or public affairs 30 41 14 10 4 0 0 71 15 349
2018 Security 24 49 22 5 0 0 0 74 5 16
2018 Science and technology 26 41 15 13 5 0 0 67 18 397
2018 Administration and operations 24 39 16 13 7 1 0 64 20 589
2018 Human resources 33 39 11 9 7 1 0 73 16 236
2018 Financial management 28 39 20 5 7 0 0 67 13 161
2018 Procurement 35 46 4 15 0 0 0 81 15 42
2018 Real property 23 32 17 9 19 0 0 55 28 116
2018 Materiel management 28 21 18 23 11 0 0 48 34 38
2018 Information management 40 37 16 2 5 0 0 77 7 34
2018 Information technology 27 28 18 10 17 0 0 56 27 49
2018 Data sciences 46 28 17 6 3 0 0 74 9 33
2018 Policy 30 32 18 12 8 0 0 62 20 83
2018 Project management 32 32 17 12 7 0 0 64 19 315
2018 Other services to the public 27 35 15 14 10 0 0 62 23 784
2018 None of the above 23 34 14 15 14 0 0 58 28 613

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 25 39 11 18 8 0 0 64 26 65
2022 Federal regulators 32 50 10 4 4 0 0 81 8 20
2022 Compliance, inspection and enforcement 20 48 12 15 5 0 0 68 20 85
2022 Communications or public affairs 37 43 7 11 2 0 0 80 14 240
2022 Security 30 34 23 13 0 0 0 64 13 15
2022 Science and technology 29 47 11 9 4 0 0 76 12 345
2022 Administration and operations 33 42 9 12 4 0 0 76 15 495
2022 Human resources 35 45 8 9 3 0 0 80 12 225
2022 Financial management 32 46 7 13 2 0 0 78 16 160
2022 Procurement 29 42 15 11 4 0 0 71 14 45
2022 Real property 31 40 14 8 7 0 0 71 14 130
2022 Materiel management 19 46 12 13 11 0 0 64 24 30
2022 Information management 40 47 0 8 5 0 0 86 14 35
2022 Information technology 24 58 6 6 6 0 0 82 12 55
2022 Data sciences 43 49 3 3 2 0 0 92 5 30
2022 Policy 36 45 7 8 3 0 0 82 11 90
2022 Project management 29 48 7 12 4 0 0 77 16 340
2022 Other services to the public 28 39 16 10 8 0 0 66 18 275
2022 None of the above 30 45 8 12 5 0 0 75 17 375
2020 Client contact centre 14 41 21 19 4 0 0 56 23 49
2020 Federal regulators 21 37 15 27 0 0 0 57 27 14
2020 Compliance, inspection and enforcement 14 46 16 17 7 0 0 60 24 88
2020 Communications or public affairs 30 43 10 14 3 0 0 73 17 252
2020 Security 18 41 9 9 23 0 0 59 32 10
2020 Science and technology 27 48 14 10 2 0 0 74 12 403
2020 Administration and operations 35 42 12 7 4 0 0 77 11 524
2020 Human resources 43 34 10 10 3 0 0 77 13 211
2020 Financial management 38 36 15 8 3 0 0 74 11 178
2020 Procurement 31 50 11 4 5 0 0 81 8 51
2020 Real property 24 55 11 9 1 0 0 79 10 114
2020 Materiel management 16 48 16 10 10 0 0 65 19 22
2020 Information management 34 48 3 13 3 0 0 81 16 32
2020 Information technology 24 32 23 14 7 0 0 56 21 58
2020 Data sciences 41 23 14 14 7 0 0 65 21 27
2020 Policy 35 41 10 11 3 0 0 76 14 112
2020 Project management 31 40 16 9 4 0 0 71 13 269
2020 Other services to the public 29 41 15 9 6 0 0 70 15 338
2020 None of the above 27 40 16 13 4 0 0 67 17 445
2019 Client contact centre 38 37 14 10 1 0 0 75 11 172
2019 Federal regulators 23 31 20 20 6 0 0 55 26 14
2019 Compliance, inspection and enforcement 26 48 7 9 9 0 0 74 18 90
2019 Communications or public affairs 32 40 10 12 5 0 0 72 18 359
2019 Security 46 42 12 0 0 0 0 88 0 13
2019 Science and technology 32 44 11 10 3 0 0 76 13 408
2019 Administration and operations 28 42 14 11 5 0 0 71 15 568
2019 Human resources 35 40 13 8 4 0 0 75 12 250
2019 Financial management 22 50 12 12 4 0 0 72 16 161
2019 Procurement 39 33 12 11 4 0 0 72 15 46
2019 Real property 26 41 18 11 4 0 0 67 15 127
2019 Materiel management 18 34 22 15 11 0 0 52 26 31
2019 Information management 34 48 3 8 8 0 0 82 15 34
2019 Information technology 16 43 7 29 5 0 0 59 34 48
2019 Data sciences 43 41 7 5 4 0 0 84 9 43
2019 Policy 24 39 14 18 5 0 0 63 23 79
2019 Project management 24 50 10 12 4 0 0 74 16 286
2019 Other services to the public 37 41 8 10 4 0 0 78 14 844
2019 None of the above 32 41 14 8 5 0 0 73 13 643
2018 Client contact centre 28 36 20 12 4 0 0 64 16 206
2018 Compliance, inspection and enforcement 15 49 17 11 7 0 0 64 18 92
2018 Communications or public affairs 26 45 13 13 4 0 0 70 16 350
2018 Security 27 43 18 11 0 0 0 70 11 17
2018 Science and technology 29 43 15 9 4 0 0 72 13 397
2018 Administration and operations 29 41 15 10 4 0 0 71 15 587
2018 Human resources 28 43 10 14 5 0 0 71 19 236
2018 Financial management 27 39 16 13 4 0 0 66 18 162
2018 Procurement 33 46 7 7 7 0 0 80 14 42
2018 Real property 17 38 14 21 11 0 0 54 32 116
2018 Materiel management 22 30 20 9 19 0 0 52 28 38
2018 Information management 39 39 14 3 5 0 0 78 7 34
2018 Information technology 24 32 21 16 6 0 0 57 22 49
2018 Data sciences 41 36 13 6 3 0 0 78 9 33
2018 Policy 26 38 10 20 7 0 0 63 26 85
2018 Project management 27 45 10 13 6 0 0 72 19 314
2018 Other services to the public 32 41 12 10 6 0 0 73 15 784
2018 None of the above 28 37 13 13 9 0 0 65 22 613

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 36 34 10 11 8 0 0 71 19 65
2022 Federal regulators 56 40 0 4 0 0 0 96 4 20
2022 Compliance, inspection and enforcement 33 47 9 8 2 1 0 81 9 85
2022 Communications or public affairs 53 34 7 5 1 0 0 87 7 240
2022 Security 59 33 8 0 0 0 0 92 0 15
2022 Science and technology 50 38 7 4 1 0 0 88 6 345
2022 Administration and operations 51 37 5 3 3 0 0 89 6 490
2022 Human resources 49 43 6 2 1 0 0 91 3 225
2022 Financial management 44 42 10 4 0 0 0 86 4 160
2022 Procurement 43 42 13 0 2 0 0 85 2 45
2022 Real property 45 38 8 8 2 0 0 82 9 130
2022 Materiel management 37 36 10 14 3 0 0 74 17 30
2022 Information management 58 28 2 12 0 0 0 86 12 35
2022 Information technology 43 44 8 3 0 2 0 89 3 55
2022 Data sciences 57 35 6 2 0 0 0 92 2 30
2022 Policy 60 28 5 6 0 0 0 89 6 90
2022 Project management 48 41 6 4 1 0 0 89 5 340
2022 Other services to the public 44 34 11 7 3 0 0 79 10 275
2022 None of the above 47 37 9 4 3 0 0 84 7 375
2020 Client contact centre 29 45 5 14 6 0 0 74 20 48
2020 Federal regulators 28 59 0 14 0 0 0 86 14 14
2020 Compliance, inspection and enforcement 34 35 13 15 3 0 0 68 18 89
2020 Communications or public affairs 42 43 9 4 2 0 0 85 6 252
2020 Security 69 19 0 0 12 0 0 88 12 10
2020 Science and technology 47 42 7 3 1 0 0 89 4 404
2020 Administration and operations 50 37 8 3 2 0 0 87 5 527
2020 Human resources 50 37 9 3 1 0 0 87 4 214
2020 Financial management 50 36 11 2 1 0 0 86 3 178
2020 Procurement 50 39 8 0 3 0 0 89 3 52
2020 Real property 41 35 19 2 3 0 0 76 5 114
2020 Materiel management 30 53 7 10 0 0 0 83 10 21
2020 Information management 47 43 6 3 0 0 0 90 3 32
2020 Information technology 42 31 14 9 4 0 0 74 12 59
2020 Data sciences 50 36 7 7 0 0 0 86 7 26
2020 Policy 54 36 5 4 1 0 0 90 5 113
2020 Project management 48 42 6 4 1 0 0 90 5 269
2020 Other services to the public 39 43 9 5 3 0 0 83 8 335
2020 None of the above 40 38 13 8 1 0 0 78 9 445
2019 Client contact centre 47 29 16 6 2 0 0 76 8 172
2019 Federal regulators 17 46 21 10 6 0 0 63 16 14
2019 Compliance, inspection and enforcement 39 41 6 8 6 0 0 79 15 90
2019 Communications or public affairs 48 35 10 5 3 0 0 82 7 361
2019 Security 62 38 0 0 0 0 0 100 0 13
2019 Science and technology 49 41 4 4 1 0 0 90 5 409
2019 Administration and operations 48 37 9 4 2 0 0 85 6 573
2019 Human resources 51 36 5 6 2 0 0 87 8 249
2019 Financial management 35 49 9 4 2 0 0 84 7 162
2019 Procurement 64 28 4 0 4 0 0 92 4 45
2019 Real property 37 42 12 4 5 0 0 79 9 127
2019 Materiel management 27 44 13 6 9 0 0 71 15 31
2019 Information management 46 37 6 8 2 0 0 83 11 34
2019 Information technology 44 38 9 6 2 0 0 82 8 48
2019 Data sciences 57 34 5 2 2 0 0 91 4 43
2019 Policy 49 30 12 8 1 0 0 79 9 79
2019 Project management 51 36 8 3 2 0 0 87 5 286
2019 Other services to the public 52 31 7 6 4 0 0 84 9 841
2019 None of the above 44 34 14 5 2 1 0 79 7 645
2018 Client contact centre 36 45 10 5 3 0 0 81 8 206
2018 Compliance, inspection and enforcement 37 38 14 7 4 0 0 75 11 92
2018 Communications or public affairs 52 39 4 4 2 0 0 91 5 347
2018 Security 44 46 10 0 0 0 0 90 0 16
2018 Science and technology 48 39 8 4 2 0 0 87 5 397
2018 Administration and operations 44 42 9 4 2 0 0 86 5 585
2018 Human resources 54 38 4 4 0 0 0 92 4 234
2018 Financial management 42 47 6 2 3 0 0 89 5 162
2018 Procurement 56 39 2 2 0 0 0 96 2 42
2018 Real property 31 40 12 10 6 0 0 72 16 116
2018 Materiel management 34 44 12 6 4 0 0 78 9 38
2018 Information management 38 57 3 0 2 0 0 95 2 34
2018 Information technology 46 37 8 4 4 0 0 83 9 49
2018 Data sciences 51 40 6 3 0 0 0 91 3 33
2018 Policy 52 34 5 9 0 0 0 86 9 84
2018 Project management 51 39 5 3 1 0 0 90 4 314
2018 Other services to the public 45 37 10 5 2 1 0 83 7 786
2018 None of the above 40 37 12 8 3 1 0 77 11 614

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 32 30 11 15 10 1 0 63 26 65
2022 Federal regulators 35 43 9 13 0 0 0 78 13 20
2022 Compliance, inspection and enforcement 18 33 17 19 13 0 0 51 32 85
2022 Communications or public affairs 48 33 10 6 4 0 0 81 9 240
2022 Security 43 41 15 0 0 0 0 85 0 15
2022 Science and technology 35 42 7 10 5 0 0 77 15 345
2022 Administration and operations 40 33 11 9 6 0 0 73 16 495
2022 Human resources 37 42 11 6 4 0 0 79 10 225
2022 Financial management 39 39 14 5 2 0 0 79 8 160
2022 Procurement 32 47 9 7 5 0 0 79 12 45
2022 Real property 39 30 17 10 4 1 0 69 14 130
2022 Materiel management 22 48 14 6 11 0 0 69 17 30
2022 Information management 52 26 6 11 5 0 0 78 16 35
2022 Information technology 27 47 8 11 7 0 0 74 18 55
2022 Data sciences 33 48 14 3 2 0 0 81 5 30
2022 Policy 43 31 15 6 4 1 0 75 10 90
2022 Project management 38 43 9 7 3 0 0 80 11 340
2022 Other services to the public 26 33 13 15 12 0 0 59 27 275
2022 None of the above 34 33 10 10 11 1 0 68 22 375
2020 Client contact centre 28 37 17 11 6 0 0 66 17 48
2020 Federal regulators 21 37 29 14 0 0 0 57 14 14
2020 Compliance, inspection and enforcement 18 33 13 19 18 0 0 50 37 89
2020 Communications or public affairs 37 42 10 6 4 0 0 80 10 252
2020 Security 30 28 9 9 23 0 0 59 32 10
2020 Science and technology 35 41 12 8 4 0 0 76 13 403
2020 Administration and operations 39 37 13 7 4 0 0 76 11 527
2020 Human resources 46 35 10 8 2 0 0 80 10 213
2020 Financial management 39 41 11 6 3 1 0 80 9 176
2020 Procurement 48 36 4 6 6 0 0 85 12 52
2020 Real property 38 35 15 7 5 0 0 72 12 115
2020 Materiel management 34 33 16 7 10 0 0 67 16 22
2020 Information management 37 32 13 18 0 0 0 69 18 32
2020 Information technology 34 28 19 15 4 0 0 63 18 59
2020 Data sciences 36 22 21 14 7 0 0 58 21 27
2020 Policy 42 33 13 9 3 1 0 76 11 113
2020 Project management 36 36 12 10 5 0 0 72 15 270
2020 Other services to the public 29 38 15 11 7 0 0 67 18 338
2020 None of the above 29 34 15 13 8 0 0 64 21 448
2019 Client contact centre 40 34 14 9 3 0 0 74 12 170
2019 Federal regulators 11 36 32 9 12 0 0 47 21 14
2019 Compliance, inspection and enforcement 30 22 16 20 12 0 0 52 32 90
2019 Communications or public affairs 40 38 9 8 5 0 0 78 13 360
2019 Security 39 39 7 14 0 0 0 79 14 13
2019 Science and technology 37 40 12 7 4 0 0 76 12 409
2019 Administration and operations 31 40 14 11 4 0 0 71 15 576
2019 Human resources 37 37 13 10 3 0 0 74 13 249
2019 Financial management 27 46 8 9 9 0 0 74 18 163
2019 Procurement 44 31 9 10 5 0 0 75 15 46
2019 Real property 32 43 11 6 8 0 0 75 14 128
2019 Materiel management 26 34 19 13 9 0 0 59 22 31
2019 Information management 46 26 16 8 5 0 0 71 13 35
2019 Information technology 30 43 13 11 2 0 0 73 13 48
2019 Data sciences 44 28 12 11 4 0 0 72 16 43
2019 Policy 30 47 10 5 8 0 0 77 13 79
2019 Project management 36 39 9 11 5 0 0 76 16 287
2019 Other services to the public 39 33 12 10 6 0 0 72 16 846
2019 None of the above 32 34 14 12 8 0 0 67 20 644
2018 Client contact centre 28 37 19 8 9 0 0 64 17 205
2018 Compliance, inspection and enforcement 27 27 15 17 14 0 0 54 31 92
2018 Communications or public affairs 37 40 11 9 4 0 0 77 13 347
2018 Security 21 59 6 15 0 0 0 79 15 16
2018 Science and technology 31 43 12 10 5 0 0 74 15 398
2018 Administration and operations 29 41 13 13 4 0 0 70 17 586
2018 Human resources 34 49 6 9 2 0 0 83 11 234
2018 Financial management 26 44 18 5 7 0 0 70 12 162
2018 Procurement 36 43 7 9 5 0 0 79 14 42
2018 Real property 27 34 13 11 16 0 0 60 27 116
2018 Materiel management 16 42 15 21 6 0 0 58 27 38
2018 Information management 52 36 3 2 7 0 0 87 10 34
2018 Information technology 31 39 18 8 4 0 0 70 13 49
2018 Data sciences 40 45 12 0 3 0 0 85 3 33
2018 Policy 36 38 8 12 7 0 0 74 18 84
2018 Project management 35 39 11 9 7 0 0 74 16 314
2018 Other services to the public 31 39 11 11 8 0 0 70 19 785
2018 None of the above 26 36 14 12 11 1 0 63 23 610

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 51 38 7 3 2 0 0 89 4 65
2022 Federal regulators 51 41 8 0 0 0 0 92 0 20
2022 Compliance, inspection and enforcement 52 33 7 5 3 0 0 85 8 85
2022 Communications or public affairs 62 25 7 5 1 0 0 87 7 240
2022 Security 43 57 0 0 0 0 0 100 0 15
2022 Science and technology 61 30 6 2 1 0 0 92 2 345
2022 Administration and operations 59 30 8 2 1 0 0 88 4 495
2022 Human resources 52 34 11 3 0 0 0 86 3 225
2022 Financial management 50 38 9 3 1 0 0 88 3 160
2022 Procurement 57 37 4 2 0 0 0 94 2 45
2022 Real property 60 30 7 2 1 0 0 90 3 130
2022 Materiel management 56 31 7 6 0 0 0 87 6 30
2022 Information management 56 33 3 8 0 0 0 89 8 35
2022 Information technology 53 32 9 4 1 1 0 86 5 55
2022 Data sciences 66 29 0 5 0 0 0 95 5 30
2022 Policy 48 40 8 3 1 0 0 89 4 90
2022 Project management 53 36 9 2 0 1 0 90 2 340
2022 Other services to the public 56 31 9 2 1 0 0 88 4 275
2022 None of the above 59 30 7 3 1 0 0 89 4 375
2020 Client contact centre 40 44 12 2 2 0 0 84 4 48
2020 Federal regulators 34 34 18 14 0 0 0 68 14 14
2020 Compliance, inspection and enforcement 43 36 8 12 1 0 0 79 13 89
2020 Communications or public affairs 49 37 7 5 2 0 0 86 7 254
2020 Security 70 18 0 12 0 0 0 88 12 10
2020 Science and technology 54 34 9 2 1 0 0 88 2 403
2020 Administration and operations 57 31 8 3 0 0 0 89 3 524
2020 Human resources 59 31 6 4 0 0 0 90 4 214
2020 Financial management 55 34 9 1 1 0 0 88 2 177
2020 Procurement 63 25 6 2 4 0 0 88 6 52
2020 Real property 49 39 9 1 1 0 0 89 2 113
2020 Materiel management 71 29 0 0 0 0 0 100 0 22
2020 Information management 42 43 6 9 0 0 0 85 9 32
2020 Information technology 54 34 7 5 0 0 0 88 5 59
2020 Data sciences 40 39 18 4 0 0 0 79 4 27
2020 Policy 53 34 11 3 0 0 0 87 3 113
2020 Project management 53 37 7 2 1 0 0 89 4 267
2020 Other services to the public 57 33 6 2 1 0 0 90 3 339
2020 None of the above 57 32 7 2 1 0 0 89 3 447
2019 Client contact centre 55 24 14 5 2 0 0 79 7 170
2019 Federal regulators 24 43 33 0 0 0 0 67 0 14
2019 Compliance, inspection and enforcement 55 31 8 1 4 0 0 87 5 89
2019 Communications or public affairs 53 35 7 4 2 0 0 88 6 358
2019 Security 47 42 5 7 0 0 0 88 7 13
2019 Science and technology 59 32 6 2 1 0 0 92 3 407
2019 Administration and operations 54 33 8 4 1 0 0 86 6 574
2019 Human resources 60 27 9 3 1 0 0 87 4 251
2019 Financial management 49 38 7 4 2 0 0 87 6 162
2019 Procurement 60 31 6 0 4 0 0 90 4 46
2019 Real property 56 37 6 0 1 0 0 93 1 126
2019 Materiel management 29 56 10 4 0 0 0 85 4 31
2019 Information management 45 34 19 2 0 0 0 79 2 35
2019 Information technology 54 31 11 2 2 0 0 85 5 48
2019 Data sciences 52 34 7 5 2 0 0 87 7 43
2019 Policy 42 47 5 5 0 0 0 90 5 78
2019 Project management 66 27 5 1 1 0 0 93 2 287
2019 Other services to the public 62 24 9 3 2 0 0 86 4 844
2019 None of the above 63 27 7 2 1 0 0 90 3 643
2018 Client contact centre 50 37 9 3 1 0 0 87 4 205
2018 Compliance, inspection and enforcement 41 38 10 7 3 0 0 80 11 91
2018 Communications or public affairs 56 32 9 3 1 0 0 88 4 348
2018 Security 44 52 4 0 0 0 0 96 0 16
2018 Science and technology 56 34 6 2 2 0 0 90 4 394
2018 Administration and operations 55 32 10 2 1 0 0 87 4 584
2018 Human resources 57 34 4 4 0 0 0 91 5 232
2018 Financial management 50 39 7 2 1 0 0 89 4 162
2018 Procurement 59 37 2 2 0 0 0 96 2 42
2018 Real property 47 38 6 2 6 0 0 85 8 114
2018 Materiel management 34 45 15 6 0 0 0 80 6 38
2018 Information management 43 49 6 2 0 0 0 92 2 34
2018 Information technology 52 40 2 4 2 0 0 92 6 48
2018 Data sciences 56 31 13 0 0 0 0 87 0 32
2018 Policy 50 39 7 4 0 0 0 89 4 84
2018 Project management 61 30 7 2 1 0 0 91 3 311
2018 Other services to the public 56 33 8 1 1 0 0 90 2 782
2018 None of the above 59 28 8 4 1 0 0 88 5 611

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 22 40 7 14 17 0 0 62 31 65
2022 Federal regulators 30 43 14 13 0 0 0 72 13 20
2022 Compliance, inspection and enforcement 13 48 9 17 14 0 0 61 30 85
2022 Communications or public affairs 42 34 9 11 4 0 0 76 15 240
2022 Security 51 41 8 0 0 0 0 92 0 15
2022 Science and technology 35 45 9 8 3 0 0 80 11 345
2022 Administration and operations 38 37 12 8 4 0 0 76 12 495
2022 Human resources 41 40 10 7 3 0 0 80 10 225
2022 Financial management 35 45 13 6 2 0 0 79 7 160
2022 Procurement 27 42 15 8 8 0 0 70 15 45
2022 Real property 41 38 7 9 4 0 0 80 13 130
2022 Materiel management 33 41 19 0 7 0 0 74 7 30
2022 Information management 46 33 5 9 5 3 0 81 14 35
2022 Information technology 31 47 8 8 6 0 0 78 13 55
2022 Data sciences 38 46 9 5 2 0 0 84 7 30
2022 Policy 41 45 3 6 4 1 0 87 10 90
2022 Project management 37 44 8 9 2 0 0 81 11 340
2022 Other services to the public 25 39 14 14 7 0 0 64 21 275
2022 None of the above 29 41 12 10 8 0 0 70 19 375
2020 Client contact centre 25 39 6 17 8 2 2 67 27 49
2020 Federal regulators 27 43 16 14 0 0 0 70 14 14
2020 Compliance, inspection and enforcement 22 35 11 21 11 0 0 57 32 88
2020 Communications or public affairs 40 40 6 10 3 0 0 80 13 253
2020 Security 30 38 21 0 12 0 0 68 12 10
2020 Science and technology 37 43 10 7 2 0 0 80 10 402
2020 Administration and operations 41 38 9 8 3 0 0 79 11 524
2020 Human resources 44 36 8 10 2 0 0 81 11 214
2020 Financial management 40 45 8 5 3 0 0 85 8 178
2020 Procurement 33 34 14 13 6 0 0 67 19 52
2020 Real property 40 42 8 8 2 0 0 81 11 115
2020 Materiel management 41 33 10 16 0 0 0 74 16 22
2020 Information management 40 50 0 6 3 0 0 91 9 32
2020 Information technology 42 28 14 12 4 0 0 70 16 59
2020 Data sciences 34 30 11 17 7 0 0 65 24 27
2020 Policy 44 38 8 10 1 0 0 82 10 112
2020 Project management 37 43 12 4 4 0 0 80 8 270
2020 Other services to the public 30 42 12 7 9 0 0 73 15 338
2020 None of the above 33 35 11 11 8 1 0 69 19 447
2019 Client contact centre 27 32 14 17 7 0 2 60 25 172
2019 Federal regulators 31 44 0 19 6 0 0 75 25 14
2019 Compliance, inspection and enforcement 19 24 18 28 11 0 0 43 39 90
2019 Communications or public affairs 37 39 12 9 3 0 0 76 12 360
2019 Security 12 57 12 19 0 0 0 70 19 13
2019 Science and technology 34 44 11 8 3 0 0 78 11 410
2019 Administration and operations 33 39 12 11 4 0 0 73 15 575
2019 Human resources 38 38 8 11 4 0 0 76 16 250
2019 Financial management 27 43 10 13 7 0 0 70 20 161
2019 Procurement 24 43 11 15 7 0 0 67 22 46
2019 Real property 31 45 13 9 3 0 0 76 11 127
2019 Materiel management 11 51 9 18 11 0 0 63 28 31
2019 Information management 39 45 6 2 5 3 0 86 8 34
2019 Information technology 38 32 15 11 5 0 0 70 16 48
2019 Data sciences 31 35 19 6 9 0 0 66 16 43
2019 Policy 29 44 4 18 6 0 0 73 24 79
2019 Project management 42 40 8 8 2 0 0 82 10 285
2019 Other services to the public 35 35 10 11 8 0 0 71 20 847
2019 None of the above 31 36 12 12 9 0 0 67 21 645
2018 Client contact centre 17 37 21 15 11 0 0 53 26 206
2018 Compliance, inspection and enforcement 28 30 15 13 14 0 0 58 26 92
2018 Communications or public affairs 32 43 13 7 5 0 0 76 12 347
2018 Security 21 25 29 25 0 0 0 46 25 16
2018 Science and technology 29 44 12 11 5 1 0 73 16 394
2018 Administration and operations 27 43 13 10 6 0 0 71 16 584
2018 Human resources 35 41 8 11 4 0 0 76 16 231
2018 Financial management 29 45 11 9 6 0 0 74 15 162
2018 Procurement 29 42 7 18 5 0 0 71 22 42
2018 Real property 32 38 11 6 13 0 0 70 19 116
2018 Materiel management 19 40 19 16 7 0 0 59 23 38
2018 Information management 38 40 11 11 0 0 0 78 11 34
2018 Information technology 27 42 12 13 7 0 0 68 20 49
2018 Data sciences 38 37 13 6 6 0 0 75 12 33
2018 Policy 36 35 16 10 3 0 0 71 12 84
2018 Project management 37 41 9 8 5 0 0 78 13 314
2018 Other services to the public 28 38 10 15 9 0 0 66 24 780
2018 None of the above 27 37 11 13 12 0 0 64 26 612

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 22 33 15 17 10 1 1 57 28 65
2022 Federal regulators 40 26 20 4 9 0 0 67 13 20
2022 Compliance, inspection and enforcement 30 29 22 8 12 0 0 59 19 85
2022 Communications or public affairs 46 34 12 4 3 0 0 81 8 240
2022 Security 71 21 8 0 0 0 0 92 0 15
2022 Science and technology 43 40 8 6 3 0 0 83 9 345
2022 Administration and operations 44 32 14 6 5 0 0 76 11 495
2022 Human resources 46 38 8 5 3 0 0 84 8 225
2022 Financial management 43 45 4 5 3 0 0 88 8 160
2022 Procurement 37 29 20 11 4 0 0 66 14 45
2022 Real property 43 33 9 11 4 0 0 76 15 130
2022 Materiel management 32 37 17 6 9 0 0 68 15 30
2022 Information management 47 29 8 5 11 0 0 77 16 35
2022 Information technology 32 48 5 5 10 0 0 80 15 55
2022 Data sciences 50 34 7 7 2 0 0 84 10 30
2022 Policy 46 34 13 4 2 1 0 81 6 90
2022 Project management 41 37 10 9 3 0 0 78 12 340
2022 Other services to the public 37 30 13 12 6 0 1 68 19 275
2022 None of the above 38 31 16 6 10 0 0 68 16 375
2020 Client contact centre 27 33 25 7 8 0 0 60 14 49
2020 Federal regulators 14 44 22 7 14 0 0 57 21 14
2020 Compliance, inspection and enforcement 24 32 10 24 10 0 0 56 34 89
2020 Communications or public affairs 48 31 11 8 2 0 0 79 10 254
2020 Security 39 38 12 0 12 0 0 77 12 10
2020 Science and technology 38 42 11 5 3 0 0 81 8 402
2020 Administration and operations 43 37 12 5 3 0 0 80 8 526
2020 Human resources 50 32 10 6 2 0 0 82 8 214
2020 Financial management 44 37 13 2 4 0 0 81 6 178
2020 Procurement 39 35 21 4 2 0 0 74 6 52
2020 Real property 42 35 10 10 3 0 0 76 13 115
2020 Materiel management 37 44 10 7 3 0 0 81 10 22
2020 Information management 52 32 3 12 0 0 0 85 12 32
2020 Information technology 35 35 18 10 2 0 0 70 12 59
2020 Data sciences 33 32 11 14 11 0 0 65 24 27
2020 Policy 44 34 10 9 2 0 0 78 11 113
2020 Project management 42 36 12 5 4 0 0 78 9 270
2020 Other services to the public 36 31 15 10 8 0 0 67 17 341
2020 None of the above 38 33 14 7 7 0 1 72 14 448
2019 Client contact centre 41 26 15 15 3 0 0 67 18 171
2019 Federal regulators 45 34 6 9 6 0 0 80 15 14
2019 Compliance, inspection and enforcement 26 30 15 15 13 0 0 57 29 90
2019 Communications or public affairs 43 34 11 9 4 0 0 77 13 361
2019 Security 10 53 37 0 0 0 0 63 0 13
2019 Science and technology 37 40 12 7 4 0 0 77 11 407
2019 Administration and operations 38 36 12 10 4 0 0 74 14 577
2019 Human resources 44 37 11 5 2 0 0 82 7 250
2019 Financial management 32 40 13 10 4 1 0 73 15 162
2019 Procurement 44 29 10 14 4 0 0 72 18 45
2019 Real property 33 37 17 8 5 0 0 70 13 128
2019 Materiel management 16 40 22 7 15 0 0 56 22 31
2019 Information management 56 26 8 5 5 0 0 82 10 35
2019 Information technology 29 45 11 10 5 0 0 74 14 48
2019 Data sciences 25 42 7 12 14 0 0 67 26 43
2019 Policy 30 36 14 14 6 0 0 66 20 79
2019 Project management 47 33 7 8 5 0 0 80 13 287
2019 Other services to the public 41 29 14 10 6 0 0 69 16 847
2019 None of the above 34 31 17 12 6 0 0 65 18 642
2018 Client contact centre 19 33 19 18 11 0 0 52 29 204
2018 Compliance, inspection and enforcement 27 30 17 13 12 0 0 57 25 89
2018 Communications or public affairs 38 38 11 9 4 0 0 76 12 345
2018 Security 26 35 13 15 10 0 0 62 25 16
2018 Science and technology 33 39 14 9 4 0 0 73 14 394
2018 Administration and operations 30 41 15 9 5 0 0 71 14 581
2018 Human resources 42 36 11 6 5 1 0 78 10 234
2018 Financial management 34 38 15 10 3 0 0 72 13 162
2018 Procurement 33 38 13 9 7 0 0 71 16 42
2018 Real property 30 32 18 9 11 0 0 62 20 116
2018 Materiel management 38 24 10 17 12 0 0 62 28 38
2018 Information management 49 31 11 6 3 0 0 81 8 34
2018 Information technology 35 34 15 12 4 0 0 69 16 49
2018 Data sciences 45 22 19 11 3 0 0 67 15 33
2018 Policy 37 38 12 10 4 0 0 75 13 84
2018 Project management 38 37 12 8 5 0 0 75 13 311
2018 Other services to the public 33 35 13 11 7 0 0 68 18 782
2018 None of the above 30 34 14 10 11 0 0 65 21 609

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 23 33 21 20 3 0 0 56 23 65
2022 Federal regulators 30 48 9 13 0 0 0 78 13 20
2022 Compliance, inspection and enforcement 19 40 18 14 8 0 0 60 22 85
2022 Communications or public affairs 45 33 11 7 2 1 0 79 10 240
2022 Security 29 63 0 8 0 0 0 92 8 15
2022 Science and technology 32 43 15 7 3 0 0 75 10 345
2022 Administration and operations 40 35 11 9 5 0 0 75 14 495
2022 Human resources 41 34 14 8 3 0 0 75 11 225
2022 Financial management 41 32 14 10 1 0 2 75 11 160
2022 Procurement 29 38 13 18 2 0 0 67 20 45
2022 Real property 36 31 17 10 4 0 1 67 15 130
2022 Materiel management 22 42 17 0 19 0 0 64 19 30
2022 Information management 47 32 5 12 5 0 0 79 16 35
2022 Information technology 39 36 12 3 10 0 0 74 13 55
2022 Data sciences 43 39 10 8 0 0 0 82 8 30
2022 Policy 41 37 13 4 4 1 0 79 8 90
2022 Project management 34 41 13 9 3 0 1 75 12 340
2022 Other services to the public 30 37 16 10 5 1 0 68 16 275
2022 None of the above 33 36 14 9 8 0 1 69 17 375
2020 Client contact centre 20 50 17 8 4 0 0 70 12 49
2020 Federal regulators 28 30 16 20 7 0 0 57 27 14
2020 Compliance, inspection and enforcement 27 27 16 23 7 0 0 54 30 89
2020 Communications or public affairs 36 45 9 8 2 0 0 81 9 254
2020 Security 58 31 0 0 12 0 0 88 12 10
2020 Science and technology 28 46 15 8 2 1 0 76 10 404
2020 Administration and operations 36 42 12 7 3 0 0 78 10 528
2020 Human resources 46 35 6 10 3 0 0 82 12 214
2020 Financial management 36 42 13 5 4 0 0 78 8 177
2020 Procurement 38 40 10 9 4 0 0 78 12 52
2020 Real property 32 44 14 8 2 0 0 76 10 115
2020 Materiel management 26 45 19 10 0 0 0 71 10 22
2020 Information management 40 36 10 9 0 5 0 80 9 32
2020 Information technology 31 43 17 9 0 0 0 74 9 58
2020 Data sciences 27 49 4 12 8 0 0 77 19 25
2020 Policy 41 34 11 10 4 0 0 74 15 113
2020 Project management 33 40 14 8 4 1 0 74 12 267
2020 Other services to the public 33 38 13 10 5 1 0 71 16 339
2020 None of the above 26 40 17 12 5 0 0 66 17 448
2019 Client contact centre 38 39 15 6 2 0 0 77 9 168
2019 Federal regulators 13 35 25 21 6 0 0 48 27 13
2019 Compliance, inspection and enforcement 20 31 17 19 13 0 0 51 32 91
2019 Communications or public affairs 40 41 10 7 2 1 0 81 9 359
2019 Security 28 60 5 7 0 0 0 88 7 13
2019 Science and technology 32 44 12 8 3 1 0 77 11 410
2019 Administration and operations 33 43 11 10 3 0 0 76 13 575
2019 Human resources 38 40 8 10 3 0 0 79 13 250
2019 Financial management 28 41 17 9 5 0 0 69 14 162
2019 Procurement 32 42 13 10 4 0 0 74 14 45
2019 Real property 27 46 17 7 3 0 0 73 10 124
2019 Materiel management 15 41 24 11 9 0 0 56 20 30
2019 Information management 43 42 5 5 5 0 0 85 10 35
2019 Information technology 30 43 8 12 5 2 0 75 17 48
2019 Data sciences 33 41 11 10 0 2 2 78 10 43
2019 Policy 23 45 12 14 4 1 0 69 19 76
2019 Project management 34 43 12 9 2 0 0 77 11 284
2019 Other services to the public 41 33 13 8 4 0 0 75 12 842
2019 None of the above 29 39 18 10 4 0 0 68 14 642
2018 Client contact centre 25 43 17 11 2 0 0 69 14 206
2018 Compliance, inspection and enforcement 21 42 17 14 6 0 0 63 21 91
2018 Communications or public affairs 34 42 12 9 3 0 0 76 12 347
2018 Security 39 40 10 10 0 0 0 79 10 16
2018 Science and technology 31 39 15 10 4 1 0 70 14 396
2018 Administration and operations 31 38 17 9 4 0 0 70 13 585
2018 Human resources 39 38 11 10 3 0 0 77 12 233
2018 Financial management 28 39 18 7 7 0 0 67 14 161
2018 Procurement 40 42 4 11 2 0 0 82 14 42
2018 Real property 22 34 16 14 12 1 0 57 26 115
2018 Materiel management 26 22 31 16 4 0 0 49 20 38
2018 Information management 49 38 8 5 0 0 0 87 5 34
2018 Information technology 31 42 11 9 7 0 0 73 16 49
2018 Data sciences 39 39 12 7 3 0 0 78 10 33
2018 Policy 26 38 13 16 7 0 0 64 23 84
2018 Project management 31 40 14 9 5 1 0 71 14 311
2018 Other services to the public 33 38 12 11 5 1 0 72 16 784
2018 None of the above 24 37 16 12 10 1 0 61 22 614

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 38 11 7 2 0 0 81 8 65
2022 Federal regulators 47 40 13 0 0 0 0 87 0 20
2022 Compliance, inspection and enforcement 36 37 18 7 2 0 0 72 9 85
2022 Communications or public affairs 56 29 11 3 1 0 0 85 4 240
2022 Security 43 35 8 13 0 0 0 79 13 15
2022 Science and technology 50 39 7 2 1 0 0 90 3 345
2022 Administration and operations 51 31 11 5 2 0 0 82 8 495
2022 Human resources 46 36 12 4 2 0 0 83 5 225
2022 Financial management 42 41 10 6 1 1 0 84 7 160
2022 Procurement 43 42 10 5 0 0 0 85 5 45
2022 Real property 42 47 8 2 2 0 0 88 4 130
2022 Materiel management 44 37 13 0 6 0 0 81 6 30
2022 Information management 54 29 7 8 2 0 0 82 11 35
2022 Information technology 45 39 8 5 4 0 0 83 9 55
2022 Data sciences 43 54 3 0 0 0 0 97 0 30
2022 Policy 47 42 7 3 2 0 0 89 5 90
2022 Project management 44 41 9 6 0 0 0 84 6 340
2022 Other services to the public 45 36 12 5 2 0 0 81 7 275
2022 None of the above 45 36 11 4 4 1 0 82 8 375
2020 Client contact centre 38 46 8 8 0 0 0 84 8 49
2020 Federal regulators 14 64 9 0 14 0 0 77 14 14
2020 Compliance, inspection and enforcement 39 37 9 12 2 0 0 76 14 89
2020 Communications or public affairs 48 42 7 3 1 0 0 89 4 253
2020 Security 68 9 0 23 0 0 0 77 23 10
2020 Science and technology 54 33 8 4 1 0 0 88 5 403
2020 Administration and operations 48 39 7 4 2 1 0 87 6 529
2020 Human resources 55 31 8 4 1 0 0 87 5 214
2020 Financial management 48 38 9 4 2 0 0 85 6 178
2020 Procurement 42 44 4 6 4 0 0 86 10 52
2020 Real property 40 40 13 6 1 0 0 80 7 114
2020 Materiel management 58 42 0 0 0 0 0 100 0 22
2020 Information management 40 39 9 12 0 0 0 79 12 32
2020 Information technology 52 33 7 8 0 0 0 85 8 58
2020 Data sciences 34 41 21 4 0 0 0 75 4 27
2020 Policy 44 40 6 8 2 0 0 84 10 113
2020 Project management 47 39 9 3 2 0 0 86 5 269
2020 Other services to the public 51 35 8 3 3 0 0 86 5 341
2020 None of the above 45 38 9 6 1 1 0 84 7 449
2019 Client contact centre 52 29 12 3 2 1 0 82 6 173
2019 Federal regulators 31 25 32 12 0 0 0 56 12 14
2019 Compliance, inspection and enforcement 41 39 6 8 5 0 0 80 13 90
2019 Communications or public affairs 52 34 8 5 1 0 0 85 6 361
2019 Security 32 33 28 7 0 0 0 65 7 13
2019 Science and technology 54 36 6 3 0 0 0 90 4 410
2019 Administration and operations 44 40 9 6 2 0 0 84 8 580
2019 Human resources 50 34 9 7 0 0 0 84 7 252
2019 Financial management 35 48 7 5 5 0 0 83 10 164
2019 Procurement 51 35 7 7 0 0 0 85 7 46
2019 Real property 47 39 12 2 1 0 0 86 2 129
2019 Materiel management 46 26 11 17 0 0 0 72 17 31
2019 Information management 46 45 2 7 0 0 0 90 7 35
2019 Information technology 45 42 8 2 2 0 0 88 5 48
2019 Data sciences 52 30 11 7 0 0 0 82 7 43
2019 Policy 40 45 8 6 1 0 0 85 8 79
2019 Project management 52 38 5 4 1 0 0 90 5 287
2019 Other services to the public 57 30 6 3 3 0 0 88 6 848
2019 None of the above 51 34 8 5 1 0 0 86 6 650
2018 Client contact centre 46 39 8 5 2 0 0 85 7 206
2018 Compliance, inspection and enforcement 32 47 13 4 4 0 0 80 8 92
2018 Communications or public affairs 47 40 7 6 1 0 0 86 7 348
2018 Security 45 29 15 0 10 0 0 75 10 16
2018 Science and technology 54 36 6 4 0 0 0 90 4 398
2018 Administration and operations 47 36 11 5 1 0 0 83 6 585
2018 Human resources 44 42 8 5 1 0 0 86 6 234
2018 Financial management 40 39 13 4 3 0 1 80 7 162
2018 Procurement 50 36 7 4 2 0 0 86 7 42
2018 Real property 35 40 12 6 6 0 0 75 13 116
2018 Materiel management 31 47 13 9 0 0 0 77 9 38
2018 Information management 44 49 5 2 0 0 0 92 2 34
2018 Information technology 41 46 10 2 0 2 0 89 2 49
2018 Data sciences 57 34 3 6 0 0 0 91 6 33
2018 Policy 44 40 7 4 5 0 0 84 9 84
2018 Project management 51 36 7 5 2 0 0 87 7 312
2018 Other services to the public 54 31 8 5 1 1 0 85 7 786
2018 None of the above 51 32 10 4 2 0 0 83 7 613

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 44 25 21 2 5 0 3 71 7 65
2022 Federal regulators 15 38 24 9 14 0 0 53 23 20
2022 Compliance, inspection and enforcement 25 44 20 7 3 1 0 69 11 85
2022 Communications or public affairs 37 39 16 6 3 0 0 75 9 240
2022 Security 39 28 14 19 0 0 0 67 19 15
2022 Science and technology 19 40 22 11 7 0 0 59 18 345
2022 Administration and operations 32 30 20 9 7 0 1 63 17 495
2022 Human resources 27 34 19 10 9 0 0 61 20 225
2022 Financial management 33 35 14 7 9 1 2 69 16 160
2022 Procurement 7 34 35 17 6 0 0 42 23 45
2022 Real property 29 30 23 13 5 0 0 59 18 130
2022 Materiel management 18 25 39 8 6 4 0 46 14 30
2022 Information management 59 25 4 4 5 0 2 86 10 35
2022 Information technology 41 32 15 6 3 0 3 75 9 55
2022 Data sciences 28 41 22 5 3 0 0 70 8 30
2022 Policy 29 36 17 10 6 1 0 66 17 90
2022 Project management 23 34 28 10 4 0 0 58 14 340
2022 Other services to the public 38 36 18 6 2 0 1 74 8 275
2022 None of the above 34 32 19 6 7 0 1 67 14 375
2020 Client contact centre 37 35 13 10 4 0 0 73 14 47
2020 Federal regulators 42 31 7 7 14 0 0 73 21 14
2020 Compliance, inspection and enforcement 17 47 18 14 4 0 0 64 18 89
2020 Communications or public affairs 30 41 18 6 5 0 0 71 11 253
2020 Security 30 19 30 0 21 0 0 50 21 10
2020 Science and technology 28 34 23 9 4 0 0 63 14 401
2020 Administration and operations 33 32 18 11 5 0 1 65 17 521
2020 Human resources 38 26 19 10 6 0 0 65 16 213
2020 Financial management 38 25 19 12 7 0 0 63 19 176
2020 Procurement 18 28 35 18 2 0 0 46 19 52
2020 Real property 30 31 27 8 4 0 0 61 12 114
2020 Materiel management 30 39 22 3 6 0 0 69 9 22
2020 Information management 40 45 12 0 0 0 3 88 0 32
2020 Information technology 36 37 19 5 3 0 0 73 8 58
2020 Data sciences 22 43 23 8 4 0 0 66 12 26
2020 Policy 25 31 21 11 12 0 0 56 23 111
2020 Project management 25 39 19 11 6 0 0 64 17 263
2020 Other services to the public 37 36 19 5 3 0 0 73 8 337
2020 None of the above 34 32 18 8 7 0 0 66 16 446
2019 Client contact centre 69 19 8 1 3 0 0 88 4 172
2019 Federal regulators 27 32 28 0 13 0 0 59 13 14
2019 Compliance, inspection and enforcement 33 20 30 10 6 0 1 54 16 90
2019 Communications or public affairs 42 32 12 10 3 0 0 74 13 360
2019 Security 43 38 19 0 0 0 0 81 0 13
2019 Science and technology 24 34 22 13 7 0 0 58 20 407
2019 Administration and operations 34 29 21 11 5 0 0 63 15 578
2019 Human resources 34 30 19 8 8 0 1 64 17 252
2019 Financial management 33 36 16 8 6 0 1 69 15 163
2019 Procurement 28 19 33 14 5 0 0 48 20 46
2019 Real property 26 32 24 6 11 0 1 59 17 128
2019 Materiel management 31 47 17 3 2 0 0 78 6 30
2019 Information management 46 34 15 0 3 0 3 82 3 33
2019 Information technology 34 23 28 13 2 0 0 57 15 48
2019 Data sciences 51 22 16 10 0 0 0 74 10 42
2019 Policy 18 30 26 14 13 0 0 48 27 79
2019 Project management 27 34 23 10 6 0 0 60 17 282
2019 Other services to the public 49 27 14 5 3 0 1 76 9 846
2019 None of the above 38 30 21 6 3 1 1 69 9 647
2018 Client contact centre 55 29 11 4 1 0 0 84 5 205
2018 Compliance, inspection and enforcement 22 36 21 14 7 0 0 57 21 91
2018 Communications or public affairs 41 29 17 7 5 0 0 70 12 351
2018 Security 40 37 14 10 0 0 0 76 10 17
2018 Science and technology 20 40 22 10 7 1 1 60 18 398
2018 Administration and operations 34 27 22 11 6 0 1 61 17 586
2018 Human resources 28 28 22 9 14 0 0 56 22 237
2018 Financial management 40 29 18 6 8 0 0 68 14 162
2018 Procurement 18 39 20 23 0 0 0 57 23 42
2018 Real property 26 31 17 13 12 1 1 57 25 116
2018 Materiel management 39 36 16 9 0 0 0 75 9 38
2018 Information management 70 25 2 2 0 0 0 95 2 34
2018 Information technology 43 39 9 2 5 1 0 84 7 49
2018 Data sciences 46 41 12 0 0 0 0 88 0 33
2018 Policy 21 35 23 10 12 0 0 55 22 85
2018 Project management 27 34 21 14 5 0 0 61 18 315
2018 Other services to the public 51 26 15 5 2 0 1 78 8 787
2018 None of the above 33 32 21 7 6 0 2 66 13 614

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 2 16 46 9 12 2 14 24 21 65
2022 Federal regulators 0 34 41 20 4 0 0 24 34 20
2022 Compliance, inspection and enforcement 5 20 40 23 9 1 1 33 25 85
2022 Communications or public affairs 6 25 37 17 11 0 3 29 32 240
2022 Security 13 20 44 23 0 0 0 23 33 15
2022 Science and technology 6 22 39 22 9 1 1 32 28 345
2022 Administration and operations 7 21 40 23 9 0 1 32 27 490
2022 Human resources 10 25 34 20 8 0 3 28 37 225
2022 Financial management 11 27 34 13 12 2 2 25 39 160
2022 Procurement 11 27 47 9 6 0 0 15 37 45
2022 Real property 10 28 43 16 3 0 0 20 38 130
2022 Materiel management 10 39 33 13 5 0 0 18 50 30
2022 Information management 5 18 46 11 14 0 5 27 25 35
2022 Information technology 7 25 34 25 8 0 2 33 32 55
2022 Data sciences 3 13 57 23 4 0 0 27 16 30
2022 Policy 6 24 44 13 9 1 3 22 32 90
2022 Project management 8 26 45 15 6 0 0 21 34 340
2022 Other services to the public 10 27 35 19 8 1 0 27 37 275
2022 None of the above 9 21 41 19 8 1 1 27 31 375
2020 Client contact centre 0 27 38 21 13 0 0 34 27 49
2020 Federal regulators 14 20 21 37 9 0 0 46 33 14
2020 Compliance, inspection and enforcement 6 20 40 30 3 0 1 33 27 88
2020 Communications or public affairs 9 22 41 21 6 0 0 27 32 253
2020 Security 23 36 41 0 0 0 0 0 59 10
2020 Science and technology 6 20 44 23 8 0 0 30 25 404
2020 Administration and operations 5 27 41 21 5 0 1 26 33 528
2020 Human resources 12 28 32 18 10 0 0 28 40 214
2020 Financial management 6 22 37 26 9 1 0 35 28 178
2020 Procurement 4 32 48 13 4 0 0 16 36 52
2020 Real property 6 36 41 12 6 0 0 17 42 115
2020 Materiel management 10 22 50 18 0 0 0 18 32 22
2020 Information management 6 9 33 49 3 0 0 52 15 32
2020 Information technology 12 34 36 13 5 0 0 18 46 59
2020 Data sciences 10 7 52 21 9 0 0 30 17 27
2020 Policy 10 24 39 20 5 2 1 26 34 113
2020 Project management 10 21 48 16 3 1 0 20 31 270
2020 Other services to the public 9 27 39 18 6 1 1 24 36 340
2020 None of the above 10 27 39 16 6 1 1 22 38 450
2019 Client contact centre 6 15 27 25 22 4 2 50 22 173
2019 Federal regulators 19 18 40 23 0 0 0 23 36 14
2019 Compliance, inspection and enforcement 8 24 35 24 10 0 0 34 31 90
2019 Communications or public affairs 6 21 33 21 16 1 1 38 28 360
2019 Security 0 30 41 16 12 0 0 28 30 13
2019 Science and technology 7 19 43 21 9 1 1 30 27 410
2019 Administration and operations 7 27 34 22 9 0 0 31 34 578
2019 Human resources 10 31 26 20 11 1 2 31 42 251
2019 Financial management 6 25 38 19 10 1 1 29 32 164
2019 Procurement 8 26 32 18 16 0 0 34 34 46
2019 Real property 14 30 37 14 2 1 1 17 45 129
2019 Materiel management 24 36 22 2 14 0 2 16 61 31
2019 Information management 8 20 23 23 20 0 6 45 30 35
2019 Information technology 12 34 29 23 2 0 0 26 45 48
2019 Data sciences 2 18 36 29 14 0 0 43 21 43
2019 Policy 7 29 35 23 2 3 0 26 38 79
2019 Project management 8 28 40 19 4 0 1 23 36 285
2019 Other services to the public 7 15 32 24 19 1 2 44 23 840
2019 None of the above 12 26 36 14 10 1 1 25 38 644
2018 Client contact centre 6 19 28 32 13 1 2 46 25 204
2018 Compliance, inspection and enforcement 7 17 37 24 13 1 1 38 25 92
2018 Communications or public affairs 8 17 41 22 12 0 1 34 25 349
2018 Security 20 28 34 4 9 5 0 14 50 17
2018 Science and technology 5 24 45 16 8 1 1 25 29 398
2018 Administration and operations 8 25 36 20 8 0 2 29 34 584
2018 Human resources 13 27 33 17 9 0 1 27 40 235
2018 Financial management 3 22 46 20 8 1 0 28 25 162
2018 Procurement 9 24 34 25 4 0 2 30 34 42
2018 Real property 16 29 37 12 5 1 0 17 45 116
2018 Materiel management 22 28 20 13 14 0 2 28 51 36
2018 Information management 5 16 31 17 29 0 3 46 21 34
2018 Information technology 8 24 39 24 5 0 0 29 32 49
2018 Data sciences 10 17 26 25 19 0 3 45 28 32
2018 Policy 23 19 35 14 9 0 0 24 41 85
2018 Project management 10 27 38 16 7 0 0 23 38 314
2018 Other services to the public 9 19 32 25 12 2 2 39 29 784
2018 None of the above 12 25 33 18 7 1 2 26 39 610

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 18 27 27 4 8 2 14 15 54 65
2022 Federal regulators 28 21 24 22 6 0 0 28 48 20
2022 Compliance, inspection and enforcement 12 38 31 9 4 1 6 14 54 85
2022 Communications or public affairs 17 34 32 10 4 1 2 14 53 240
2022 Security 6 28 30 29 7 0 0 36 34 15
2022 Science and technology 13 30 33 17 5 1 2 22 44 345
2022 Administration and operations 14 30 31 13 9 0 2 23 45 490
2022 Human resources 11 24 35 16 8 2 4 26 37 225
2022 Financial management 13 22 36 13 11 1 3 26 37 160
2022 Procurement 20 39 32 7 2 0 0 9 58 45
2022 Real property 11 33 37 12 5 0 1 18 45 130
2022 Materiel management 17 36 21 19 5 2 0 24 54 30
2022 Information management 2 39 29 15 5 5 5 22 46 35
2022 Information technology 24 27 23 20 1 2 3 23 53 55
2022 Data sciences 6 39 25 25 6 0 0 30 45 30
2022 Policy 11 21 45 13 7 2 1 21 32 90
2022 Project management 22 38 30 6 3 0 0 10 60 340
2022 Other services to the public 17 29 32 11 8 1 3 19 48 275
2022 None of the above 14 29 35 11 7 1 3 19 44 375
2020 Client contact centre 12 38 26 13 9 2 0 22 51 49
2020 Federal regulators 20 7 38 35 0 0 0 35 27 14
2020 Compliance, inspection and enforcement 18 37 33 7 3 2 0 10 56 88
2020 Communications or public affairs 20 31 36 11 3 0 0 14 51 254
2020 Security 23 0 50 27 0 0 0 27 23 10
2020 Science and technology 13 26 33 20 6 1 1 26 40 404
2020 Administration and operations 14 25 37 15 7 1 1 23 40 528
2020 Human resources 12 26 30 19 11 0 1 30 39 214
2020 Financial management 8 18 38 22 13 1 1 36 26 178
2020 Procurement 9 31 40 18 2 0 0 20 40 52
2020 Real property 14 35 28 13 8 0 2 21 51 115
2020 Materiel management 12 42 39 7 0 0 0 7 54 22
2020 Information management 0 15 55 23 6 0 0 30 15 31
2020 Information technology 6 33 25 18 15 2 2 34 40 59
2020 Data sciences 7 27 28 20 14 4 0 35 36 27
2020 Policy 15 20 36 17 8 2 1 27 36 113
2020 Project management 16 32 37 12 1 0 1 14 49 270
2020 Other services to the public 20 27 31 11 8 1 1 19 48 338
2020 None of the above 18 29 30 17 5 1 1 22 47 447
2019 Client contact centre 15 21 25 11 18 5 6 32 40 171
2019 Federal regulators 6 31 16 47 0 0 0 47 37 14
2019 Compliance, inspection and enforcement 24 22 27 17 8 0 3 26 46 90
2019 Communications or public affairs 18 26 28 10 15 1 2 26 46 359
2019 Security 14 41 28 12 5 0 0 17 55 13
2019 Science and technology 12 25 32 16 11 2 2 28 39 409
2019 Administration and operations 14 28 35 14 8 1 1 22 42 580
2019 Human resources 14 29 28 16 8 3 2 26 45 251
2019 Financial management 10 22 37 19 11 1 0 30 32 164
2019 Procurement 10 20 31 17 22 0 0 39 30 45
2019 Real property 16 33 31 13 3 4 0 16 51 128
2019 Materiel management 33 15 38 7 7 0 0 14 48 31
2019 Information management 11 15 28 23 9 2 11 37 30 35
2019 Information technology 8 26 23 30 12 0 0 43 34 48
2019 Data sciences 4 27 45 9 11 2 0 21 32 43
2019 Policy 13 31 37 15 3 1 1 18 45 78
2019 Project management 23 34 29 11 3 1 0 14 57 286
2019 Other services to the public 13 19 24 19 19 3 4 41 34 843
2019 None of the above 18 24 29 15 9 3 2 26 44 644
2018 Client contact centre 17 28 28 11 9 4 3 22 48 204
2018 Compliance, inspection and enforcement 14 30 31 9 8 2 6 19 48 91
2018 Communications or public affairs 22 26 26 14 11 1 1 26 48 348
2018 Security 29 6 47 9 5 5 0 14 37 17
2018 Science and technology 10 27 35 16 10 2 2 26 38 398
2018 Administration and operations 15 27 30 16 8 1 2 25 43 584
2018 Human resources 18 24 31 17 7 2 2 25 43 235
2018 Financial management 11 21 33 22 10 1 2 33 33 162
2018 Procurement 9 30 34 22 5 0 0 27 39 42
2018 Real property 26 24 32 11 5 1 2 16 51 116
2018 Materiel management 18 34 32 13 4 0 0 17 51 37
2018 Information management 8 18 35 9 19 9 3 31 30 34
2018 Information technology 14 22 28 25 11 0 0 36 36 49
2018 Data sciences 7 19 34 14 25 2 0 39 26 32
2018 Policy 20 27 26 25 2 0 0 27 47 85
2018 Project management 23 28 35 8 4 0 1 13 52 314
2018 Other services to the public 16 21 26 16 13 3 4 32 40 783
2018 None of the above 20 26 28 13 8 2 3 22 49 608

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 0 13 35 16 18 3 16 42 16 65
2022 Federal regulators 5 13 51 21 11 0 0 31 18 20
2022 Compliance, inspection and enforcement 3 7 34 33 16 1 7 52 11 85
2022 Communications or public affairs 4 16 33 29 17 0 2 47 20 240
2022 Security 0 13 19 54 14 0 0 68 13 15
2022 Science and technology 3 9 33 34 18 1 2 53 13 345
2022 Administration and operations 4 13 31 33 17 0 2 51 17 490
2022 Human resources 8 16 30 29 14 0 3 45 24 225
2022 Financial management 3 18 33 27 17 1 1 45 22 160
2022 Procurement 6 36 34 19 2 0 2 22 43 45
2022 Real property 4 13 36 31 15 0 0 47 17 130
2022 Materiel management 12 4 43 25 15 0 0 40 17 30
2022 Information management 0 12 15 41 25 3 5 71 13 35
2022 Information technology 0 5 29 37 27 0 3 66 5 55
2022 Data sciences 0 3 30 36 32 0 0 67 3 30
2022 Policy 4 13 38 32 11 2 1 44 17 90
2022 Project management 5 17 39 29 10 0 0 39 22 340
2022 Other services to the public 2 8 29 36 20 1 4 59 11 275
2022 None of the above 6 13 26 36 17 1 2 54 20 375
2020 Client contact centre 2 15 38 26 17 0 3 43 17 47
2020 Federal regulators 7 20 7 59 7 0 0 66 27 14
2020 Compliance, inspection and enforcement 6 7 25 44 16 0 2 61 12 88
2020 Communications or public affairs 4 15 41 32 9 0 0 40 19 253
2020 Security 12 9 40 27 12 0 0 39 21 10
2020 Science and technology 3 10 34 39 14 0 0 53 13 403
2020 Administration and operations 4 14 33 36 11 0 1 48 18 528
2020 Human resources 6 15 30 30 17 0 1 48 22 213
2020 Financial management 5 11 32 33 19 1 0 52 16 177
2020 Procurement 11 29 37 19 4 0 0 23 40 52
2020 Real property 1 12 43 31 12 0 1 43 14 113
2020 Materiel management 0 16 38 28 17 0 0 45 16 22
2020 Information management 0 6 27 47 20 0 0 68 6 32
2020 Information technology 4 10 24 34 26 0 2 62 14 57
2020 Data sciences 4 4 42 32 19 0 0 51 7 27
2020 Policy 10 15 32 30 11 1 2 42 25 111
2020 Project management 4 13 42 34 6 0 0 40 17 270
2020 Other services to the public 3 9 31 38 17 0 3 56 13 338
2020 None of the above 5 12 31 38 13 0 2 52 17 446
2019 Client contact centre 2 7 17 26 36 5 7 70 11 172
2019 Federal regulators 13 0 35 40 12 0 0 52 13 14
2019 Compliance, inspection and enforcement 3 8 22 38 24 2 2 64 12 90
2019 Communications or public affairs 4 11 29 27 28 1 2 56 15 356
2019 Security 0 0 14 46 40 0 0 86 0 13
2019 Science and technology 1 14 30 34 18 1 1 54 15 404
2019 Administration and operations 3 10 33 32 20 1 1 53 13 574
2019 Human resources 10 15 35 24 14 0 1 39 25 251
2019 Financial management 5 10 29 34 21 0 1 56 15 163
2019 Procurement 7 26 32 20 15 0 0 35 33 46
2019 Real property 7 17 30 32 13 1 0 45 24 127
2019 Materiel management 2 24 24 35 15 0 0 50 26 31
2019 Information management 5 11 15 24 34 0 12 66 18 35
2019 Information technology 1 5 38 37 19 0 0 56 6 47
2019 Data sciences 2 4 24 35 29 2 2 68 7 42
2019 Policy 5 25 40 22 6 1 0 29 31 78
2019 Project management 7 14 36 30 13 0 0 43 21 285
2019 Other services to the public 3 4 18 33 35 1 5 73 8 838
2019 None of the above 4 10 28 33 21 1 4 57 14 643
2018 Client contact centre 4 13 19 35 23 1 3 61 18 201
2018 Compliance, inspection and enforcement 2 9 35 30 17 1 7 51 12 91
2018 Communications or public affairs 4 13 27 31 23 0 2 55 18 347
2018 Security 0 14 4 52 25 5 0 81 14 17
2018 Science and technology 3 14 34 32 16 1 1 49 17 395
2018 Administration and operations 3 13 33 34 15 1 2 50 16 580
2018 Human resources 8 20 36 23 12 1 1 35 28 236
2018 Financial management 2 11 30 40 15 1 1 56 13 161
2018 Procurement 11 20 41 21 7 0 0 28 31 42
2018 Real property 10 13 39 24 12 1 2 36 24 116
2018 Materiel management 6 2 24 49 18 0 0 68 8 37
2018 Information management 0 3 28 27 37 3 3 67 3 34
2018 Information technology 0 4 33 38 26 0 0 64 4 49
2018 Data sciences 0 5 22 50 22 0 0 72 5 32
2018 Policy 15 15 39 27 3 0 0 31 30 84
2018 Project management 8 15 36 31 9 0 1 41 23 311
2018 Other services to the public 4 7 20 36 26 1 6 67 11 783
2018 None of the above 5 12 32 31 14 1 5 48 18 608

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 11 29 27 6 17 0 9 26 44 65
2022 Federal regulators 23 15 40 11 11 0 0 22 39 20
2022 Compliance, inspection and enforcement 18 28 35 10 3 3 3 14 48 85
2022 Communications or public affairs 14 18 26 23 17 1 2 41 32 240
2022 Security 29 0 43 12 17 0 0 29 29 15
2022 Science and technology 16 25 27 17 10 1 2 29 43 345
2022 Administration and operations 19 19 25 22 11 1 2 35 39 490
2022 Human resources 16 22 23 17 14 1 7 34 42 225
2022 Financial management 11 20 33 16 16 2 2 33 33 160
2022 Procurement 29 16 36 14 6 0 0 20 45 45
2022 Real property 21 22 28 15 10 2 2 26 45 130
2022 Materiel management 16 36 20 22 4 0 2 26 53 30
2022 Information management 11 24 26 15 20 0 5 37 36 35
2022 Information technology 11 16 41 10 18 0 4 29 28 55
2022 Data sciences 7 20 23 35 16 0 0 50 27 30
2022 Policy 14 18 32 17 15 2 1 33 34 90
2022 Project management 18 23 30 19 6 2 2 26 43 340
2022 Other services to the public 17 29 25 18 11 0 1 29 46 270
2022 None of the above 19 20 28 16 13 1 3 30 41 375
2020 Client contact centre 8 25 26 21 17 0 3 39 33 48
2020 Federal regulators 7 13 43 37 0 0 0 37 20 14
2020 Compliance, inspection and enforcement 26 26 21 14 11 1 0 26 53 88
2020 Communications or public affairs 10 19 36 20 13 1 1 34 30 253
2020 Security 32 0 38 9 21 0 0 30 32 10
2020 Science and technology 11 21 29 26 12 1 1 38 33 403
2020 Administration and operations 12 22 29 22 13 1 1 35 35 526
2020 Human resources 13 21 28 17 18 1 1 36 35 214
2020 Financial management 10 15 29 25 16 2 2 43 27 177
2020 Procurement 7 26 34 27 4 0 2 31 34 52
2020 Real property 9 30 28 22 9 0 1 32 40 115
2020 Materiel management 9 28 33 30 0 0 0 30 37 22
2020 Information management 6 13 24 34 19 3 0 55 20 31
2020 Information technology 18 21 16 25 18 2 0 44 40 59
2020 Data sciences 11 25 24 25 15 0 0 40 36 27
2020 Policy 15 19 29 17 15 3 3 34 35 113
2020 Project management 12 21 32 23 8 1 2 32 35 270
2020 Other services to the public 15 23 29 20 12 1 0 32 38 341
2020 None of the above 17 22 27 23 11 0 1 34 39 445
2019 Client contact centre 9 12 20 24 28 3 3 56 23 172
2019 Federal regulators 43 27 12 0 13 0 6 13 74 13
2019 Compliance, inspection and enforcement 29 23 25 7 14 2 0 22 52 89
2019 Communications or public affairs 14 17 25 19 23 2 1 43 32 360
2019 Security 7 7 26 55 5 0 0 60 14 13
2019 Science and technology 15 21 27 19 13 2 2 33 39 408
2019 Administration and operations 14 20 26 24 14 1 1 38 35 578
2019 Human resources 16 19 27 21 14 1 2 36 36 252
2019 Financial management 10 20 31 25 12 1 1 38 31 163
2019 Procurement 24 18 34 18 7 0 0 25 42 44
2019 Real property 23 21 21 19 14 1 1 33 45 129
2019 Materiel management 22 29 23 9 17 0 0 26 50 31
2019 Information management 17 11 16 27 22 0 6 53 30 35
2019 Information technology 18 21 23 24 13 0 0 37 40 48
2019 Data sciences 13 11 29 21 24 2 0 46 25 43
2019 Policy 15 25 34 17 5 1 2 23 42 78
2019 Project management 16 20 30 21 10 0 2 32 37 286
2019 Other services to the public 14 16 22 22 24 1 2 47 30 845
2019 None of the above 17 19 26 19 14 2 2 35 37 644
2018 Client contact centre 13 23 23 23 13 2 3 38 38 204
2018 Compliance, inspection and enforcement 29 26 21 7 15 1 2 22 57 92
2018 Communications or public affairs 9 20 28 21 18 2 2 40 30 348
2018 Security 10 24 8 34 19 5 0 56 35 17
2018 Science and technology 14 26 29 18 9 2 2 28 42 397
2018 Administration and operations 19 24 25 19 10 1 2 30 44 582
2018 Human resources 20 23 27 18 7 1 4 26 45 237
2018 Financial management 10 22 24 27 13 1 2 42 33 161
2018 Procurement 16 20 30 25 7 2 0 33 37 42
2018 Real property 27 22 24 15 8 1 3 24 51 116
2018 Materiel management 30 13 15 27 15 0 0 42 43 36
2018 Information management 7 10 28 27 20 3 5 51 18 34
2018 Information technology 10 20 34 23 13 0 0 36 30 49
2018 Data sciences 3 15 36 20 23 3 0 44 19 32
2018 Policy 25 26 25 17 5 2 0 23 52 85
2018 Project management 14 25 31 20 7 0 3 28 41 312
2018 Other services to the public 19 18 25 17 17 1 3 35 39 784
2018 None of the above 22 24 26 17 9 1 2 26 47 604

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 32 18 21 14 8 2 5 24 53 60
2022 Federal regulators 14 40 29 10 6 0 0 16 55 20
2022 Compliance, inspection and enforcement 18 30 21 17 11 0 2 29 49 85
2022 Communications or public affairs 14 26 26 13 12 5 4 28 44 240
2022 Security 0 8 36 19 24 0 13 49 9 15
2022 Science and technology 16 28 31 16 6 1 3 23 45 345
2022 Administration and operations 18 25 26 15 12 3 1 28 45 490
2022 Human resources 19 20 28 13 10 3 6 26 43 225
2022 Financial management 7 25 30 21 11 2 4 34 34 160
2022 Procurement 27 26 21 15 4 8 0 20 57 45
2022 Real property 12 25 24 19 13 5 2 34 40 130
2022 Materiel management 16 30 22 23 2 4 3 27 49 30
2022 Information management 7 17 27 20 13 2 14 40 28 35
2022 Information technology 10 10 32 15 19 8 6 40 23 55
2022 Data sciences 13 12 19 22 28 6 0 53 27 30
2022 Policy 12 22 30 21 7 2 4 31 37 90
2022 Project management 17 26 26 17 10 2 2 28 45 340
2022 Other services to the public 18 23 23 17 12 3 4 31 44 275
2022 None of the above 15 17 23 16 17 3 8 38 36 375
2020 Client contact centre 10 29 25 20 16 0 0 36 39 48
2020 Federal regulators 21 15 30 27 7 0 0 34 36 14
2020 Compliance, inspection and enforcement 18 23 20 21 16 2 1 38 42 88
2020 Communications or public affairs 9 23 26 26 14 0 1 41 32 251
2020 Security 23 0 19 18 39 0 0 58 23 10
2020 Science and technology 11 18 31 25 14 0 1 40 29 402
2020 Administration and operations 9 17 29 27 15 2 1 43 27 526
2020 Human resources 7 16 31 25 17 2 2 44 24 214
2020 Financial management 9 13 27 28 19 2 2 49 23 178
2020 Procurement 4 13 19 32 26 0 6 62 18 52
2020 Real property 7 12 27 36 14 2 1 52 20 114
2020 Materiel management 0 26 25 33 16 0 0 49 26 22
2020 Information management 6 10 18 30 35 0 0 65 17 31
2020 Information technology 7 18 21 23 23 8 0 50 28 58
2020 Data sciences 7 14 25 27 23 0 3 52 22 27
2020 Policy 8 17 35 22 13 3 3 37 26 113
2020 Project management 8 20 29 28 11 2 2 41 29 269
2020 Other services to the public 12 20 24 28 11 3 3 40 35 336
2020 None of the above 9 18 24 27 17 2 3 46 28 446
2019 Client contact centre 14 11 27 13 23 8 4 41 28 173
2019 Federal regulators 28 34 15 6 12 0 6 19 66 14
2019 Compliance, inspection and enforcement 24 12 33 14 14 3 1 29 37 90
2019 Communications or public affairs 9 17 24 18 26 4 3 47 28 358
2019 Security 0 19 19 19 32 12 0 58 21 13
2019 Science and technology 11 22 28 16 15 4 4 34 36 406
2019 Administration and operations 13 22 25 21 16 3 1 38 36 578
2019 Human resources 11 25 31 14 14 2 3 30 38 251
2019 Financial management 12 24 25 20 17 1 1 37 37 164
2019 Procurement 18 23 21 23 16 0 0 38 41 46
2019 Real property 8 23 32 23 12 1 1 35 32 128
2019 Materiel management 4 23 31 20 22 0 0 41 28 31
2019 Information management 7 11 32 13 25 6 6 43 21 35
2019 Information technology 12 26 17 21 21 2 2 43 39 48
2019 Data sciences 9 13 13 24 26 10 5 59 25 42
2019 Policy 9 26 40 13 8 0 4 22 36 79
2019 Project management 11 23 32 19 11 2 1 31 36 283
2019 Other services to the public 11 13 23 21 26 3 4 50 25 841
2019 None of the above 8 16 21 23 23 4 4 51 26 640
2018 Client contact centre 13 22 24 21 14 3 4 37 37 203
2018 Compliance, inspection and enforcement 19 22 28 10 16 1 4 28 43 89
2018 Communications or public affairs 8 19 16 21 26 6 4 51 31 348
2018 Security 0 6 45 25 9 5 10 40 7 17
2018 Science and technology 16 21 29 18 11 3 2 31 39 394
2018 Administration and operations 13 20 29 19 14 1 4 34 35 583
2018 Human resources 12 25 26 16 13 4 3 32 40 236
2018 Financial management 15 19 23 28 14 1 1 43 34 162
2018 Procurement 20 20 9 42 7 2 0 50 41 42
2018 Real property 14 25 26 18 11 1 5 30 42 115
2018 Materiel management 16 17 28 21 18 0 0 40 33 36
2018 Information management 2 12 36 11 33 0 5 47 15 34
2018 Information technology 11 10 29 28 16 7 0 47 22 49
2018 Data sciences 5 16 26 19 34 0 0 53 22 31
2018 Policy 16 16 31 29 3 2 1 34 34 85
2018 Project management 14 23 29 22 9 2 1 32 38 312
2018 Other services to the public 10 16 25 22 20 4 3 45 29 780
2018 None of the above 13 16 23 23 17 3 4 43 32 604

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 10 28 33 12 7 3 7 22 41 65
2022 Federal regulators 18 25 48 4 5 0 0 9 43 20
2022 Compliance, inspection and enforcement 18 28 33 10 5 0 6 17 49 85
2022 Communications or public affairs 14 25 35 14 8 2 2 23 41 240
2022 Security 0 12 49 39 0 0 0 39 12 15
2022 Science and technology 12 31 34 13 7 1 3 20 45 345
2022 Administration and operations 14 25 37 13 9 1 2 23 40 490
2022 Human resources 14 22 34 16 8 2 3 26 38 225
2022 Financial management 12 22 40 16 7 1 2 23 35 160
2022 Procurement 12 33 31 17 0 6 0 18 49 45
2022 Real property 12 23 38 19 7 0 1 26 35 130
2022 Materiel management 22 26 29 12 7 2 3 20 50 30
2022 Information management 19 17 38 6 12 5 3 20 39 35
2022 Information technology 20 22 22 25 11 0 0 36 42 55
2022 Data sciences 6 20 40 21 14 0 0 34 26 30
2022 Policy 7 27 42 8 10 2 4 19 37 90
2022 Project management 24 32 33 8 2 0 0 11 56 340
2022 Other services to the public 17 31 27 13 7 2 3 22 50 275
2022 None of the above 16 23 32 12 9 4 3 23 43 375
2020 Client contact centre 6 25 47 15 5 0 2 20 31 49
2020 Federal regulators 20 23 14 37 0 7 0 39 46 14
2020 Compliance, inspection and enforcement 23 29 27 16 4 0 0 20 53 88
2020 Communications or public affairs 15 25 38 15 6 0 0 21 41 253
2020 Security 32 0 32 36 0 0 0 36 32 10
2020 Science and technology 12 26 36 18 7 1 1 25 39 401
2020 Administration and operations 10 24 38 17 9 1 1 26 35 524
2020 Human resources 9 22 44 11 12 1 1 24 32 213
2020 Financial management 5 21 38 23 9 2 1 34 27 176
2020 Procurement 5 30 53 10 2 0 0 11 35 52
2020 Real property 11 23 36 20 7 0 3 28 35 114
2020 Materiel management 16 25 49 10 0 0 0 10 41 22
2020 Information management 3 6 49 34 3 6 0 39 9 32
2020 Information technology 10 25 28 21 12 5 0 34 37 59
2020 Data sciences 11 21 34 11 14 9 0 27 35 27
2020 Policy 11 23 38 16 10 2 1 27 35 113
2020 Project management 13 26 39 16 4 2 0 20 40 270
2020 Other services to the public 13 28 28 17 8 4 3 26 43 340
2020 None of the above 15 26 30 16 10 1 3 26 43 449
2019 Client contact centre 8 16 27 20 19 7 3 43 27 170
2019 Federal regulators 18 26 11 33 12 0 0 45 44 14
2019 Compliance, inspection and enforcement 15 30 24 14 13 1 4 27 48 90
2019 Communications or public affairs 18 21 26 17 14 3 2 33 41 357
2019 Security 0 11 37 35 17 0 0 52 11 13
2019 Science and technology 13 23 31 16 14 2 1 31 37 404
2019 Administration and operations 14 23 35 16 10 0 1 26 38 580
2019 Human resources 13 26 30 18 9 2 2 28 40 250
2019 Financial management 11 22 35 22 9 1 0 31 33 163
2019 Procurement 6 28 31 26 9 0 0 35 34 46
2019 Real property 13 28 26 22 6 3 1 30 43 129
2019 Materiel management 13 34 25 11 14 0 2 26 48 31
2019 Information management 2 21 32 19 14 2 9 37 27 35
2019 Information technology 9 26 27 27 12 0 0 39 34 47
2019 Data sciences 9 31 19 15 16 2 7 35 45 42
2019 Policy 11 24 45 13 4 1 1 17 36 79
2019 Project management 19 29 35 10 6 1 0 16 49 286
2019 Other services to the public 12 16 24 18 23 3 5 44 30 842
2019 None of the above 14 19 28 16 15 3 5 34 36 644
2018 Client contact centre 11 21 33 18 10 5 2 30 34 205
2018 Compliance, inspection and enforcement 19 23 29 14 9 1 5 25 45 92
2018 Communications or public affairs 15 23 26 18 12 2 3 32 40 349
2018 Security 24 10 28 28 5 5 0 35 35 17
2018 Science and technology 11 25 33 14 11 4 3 26 38 397
2018 Administration and operations 16 25 34 12 9 1 2 22 42 581
2018 Human resources 17 28 30 12 7 5 1 20 47 235
2018 Financial management 9 21 40 18 11 1 1 29 31 162
2018 Procurement 9 18 35 27 9 2 0 37 27 42
2018 Real property 20 23 34 13 4 3 2 19 45 116
2018 Materiel management 4 27 38 21 10 0 0 32 31 37
2018 Information management 6 18 32 22 14 6 3 39 26 34
2018 Information technology 7 26 37 14 14 2 0 29 33 49
2018 Data sciences 9 21 28 19 23 0 0 43 30 32
2018 Policy 13 24 34 22 5 1 0 27 38 85
2018 Project management 19 33 29 12 4 1 2 17 53 314
2018 Other services to the public 11 20 25 21 16 4 3 40 33 782
2018 None of the above 17 24 26 18 8 3 5 28 44 610

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 14 27 35 14 7 0 4 21 42 65
2022 Federal regulators 0 19 40 27 14 0 0 41 19 20
2022 Compliance, inspection and enforcement 8 25 28 25 12 1 1 37 34 85
2022 Communications or public affairs 4 16 33 31 14 0 1 46 20 240
2022 Security 0 0 29 49 22 0 0 71 0 15
2022 Science and technology 5 14 41 26 12 1 1 39 20 345
2022 Administration and operations 7 16 35 29 13 0 1 42 23 490
2022 Human resources 4 12 33 26 20 0 3 48 17 225
2022 Financial management 6 17 25 34 16 1 1 51 24 160
2022 Procurement 6 12 27 35 14 6 0 53 19 45
2022 Real property 4 13 29 33 19 0 3 53 17 130
2022 Materiel management 9 22 42 23 1 0 3 25 32 30
2022 Information management 2 17 30 19 24 3 5 46 21 35
2022 Information technology 0 12 27 31 30 0 0 61 12 55
2022 Data sciences 3 10 38 26 23 0 0 49 13 30
2022 Policy 2 10 23 41 17 2 5 62 13 90
2022 Project management 4 15 37 31 12 0 1 43 20 340
2022 Other services to the public 14 21 28 23 10 2 3 35 36 275
2022 None of the above 8 16 33 23 16 0 3 41 25 375
2020 Client contact centre 6 24 35 22 10 0 2 33 31 49
2020 Federal regulators 14 7 28 37 15 0 0 52 20 14
2020 Compliance, inspection and enforcement 6 11 40 30 13 0 0 43 17 88
2020 Communications or public affairs 5 19 40 25 10 0 0 35 24 254
2020 Security 21 9 22 36 12 0 0 48 30 10
2020 Science and technology 4 15 36 35 10 0 0 45 19 404
2020 Administration and operations 5 16 41 24 12 0 1 36 22 527
2020 Human resources 5 10 45 25 14 0 2 40 15 212
2020 Financial management 2 11 39 33 14 1 0 48 13 178
2020 Procurement 4 8 46 32 12 0 0 43 11 52
2020 Real property 11 14 35 31 8 0 2 39 26 112
2020 Materiel management 0 35 20 26 19 0 0 44 35 22
2020 Information management 9 9 27 36 20 0 0 56 17 32
2020 Information technology 9 13 20 30 27 2 0 58 22 59
2020 Data sciences 4 7 30 45 10 0 4 57 11 27
2020 Policy 6 17 34 25 15 1 2 42 24 113
2020 Project management 6 16 41 26 11 0 0 37 22 269
2020 Other services to the public 7 17 39 24 11 1 1 36 24 341
2020 None of the above 7 19 32 26 12 1 3 40 27 448
2019 Client contact centre 13 23 30 16 13 2 1 30 38 173
2019 Federal regulators 0 23 23 42 12 0 0 54 23 14
2019 Compliance, inspection and enforcement 14 18 32 28 6 2 0 34 33 90
2019 Communications or public affairs 14 20 33 21 12 0 1 33 34 359
2019 Security 12 4 33 28 23 0 0 52 15 13
2019 Science and technology 7 22 35 26 10 0 1 36 29 409
2019 Administration and operations 13 20 36 18 11 0 1 30 34 579
2019 Human resources 13 26 28 18 12 1 2 31 40 250
2019 Financial management 11 22 31 25 9 1 1 35 34 164
2019 Procurement 4 31 34 21 8 2 0 30 35 46
2019 Real property 14 19 31 24 12 0 0 36 33 129
2019 Materiel management 2 21 43 27 5 0 2 32 24 31
2019 Information management 13 19 35 17 11 0 6 29 33 35
2019 Information technology 7 18 31 27 15 0 2 43 25 48
2019 Data sciences 4 31 32 21 9 2 0 31 36 43
2019 Policy 6 31 41 13 9 0 0 22 38 79
2019 Project management 11 21 34 23 9 1 1 33 33 286
2019 Other services to the public 14 20 29 20 14 1 3 35 35 841
2019 None of the above 11 16 32 20 15 2 4 37 29 645
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 15 38 22 7 11 2 5 56 20 65
2022 Federal regulators 29 32 14 13 6 6 0 65 20 20
2022 Compliance, inspection and enforcement 10 36 16 18 17 3 0 47 37 85
2022 Communications or public affairs 26 34 13 11 5 7 3 67 18 240
2022 Security 25 26 14 8 0 28 0 70 10 15
2022 Science and technology 17 31 17 14 10 6 5 53 27 345
2022 Administration and operations 23 30 20 10 9 4 3 57 20 490
2022 Human resources 34 31 13 9 4 6 4 72 14 225
2022 Financial management 30 30 15 7 3 10 4 71 12 160
2022 Procurement 28 31 17 4 6 9 6 69 11 45
2022 Real property 27 33 18 7 6 4 6 66 15 130
2022 Materiel management 12 28 20 19 19 0 1 41 39 30
2022 Information management 29 10 41 5 5 5 6 43 11 35
2022 Information technology 33 26 19 5 6 7 5 67 12 55
2022 Data sciences 16 31 13 17 5 10 9 57 27 30
2022 Policy 25 31 16 6 4 12 6 69 12 90
2022 Project management 25 33 17 7 7 7 4 65 15 340
2022 Other services to the public 15 29 19 17 16 3 1 45 35 275
2022 None of the above 17 29 13 17 14 6 4 52 34 375
2020 Client contact centre 15 31 31 16 2 6 0 49 18 49
2020 Federal regulators 14 31 0 7 7 34 7 77 23 14
2020 Compliance, inspection and enforcement 22 29 21 13 13 2 0 51 27 89
2020 Communications or public affairs 26 34 17 9 7 4 4 65 17 253
2020 Security 39 0 9 0 23 28 0 55 32 10
2020 Science and technology 19 31 20 15 8 5 2 54 24 401
2020 Administration and operations 25 35 16 12 4 4 2 65 18 529
2020 Human resources 38 32 14 6 3 2 5 76 9 213
2020 Financial management 25 33 16 8 6 8 4 66 16 177
2020 Procurement 35 29 16 10 2 6 4 70 13 52
2020 Real property 20 40 19 14 2 4 1 63 17 115
2020 Materiel management 7 34 13 43 0 3 0 42 44 22
2020 Information management 21 34 26 6 0 4 9 63 7 32
2020 Information technology 27 25 24 10 0 10 3 60 12 59
2020 Data sciences 21 37 15 13 3 0 11 65 19 26
2020 Policy 28 30 18 7 4 11 2 66 13 113
2020 Project management 20 34 18 10 9 5 4 59 20 268
2020 Other services to the public 17 32 19 17 11 2 2 51 29 340
2020 None of the above 19 30 18 16 10 4 2 52 28 447
2019 Client contact centre 22 36 14 12 6 6 4 65 20 173
2019 Federal regulators 34 12 26 5 6 17 0 55 13 14
2019 Compliance, inspection and enforcement 20 29 20 13 13 4 0 51 27 91
2019 Communications or public affairs 28 33 14 13 5 4 3 66 19 359
2019 Security 35 21 11 26 7 0 0 56 33 13
2019 Science and technology 23 33 18 13 7 6 2 60 21 407
2019 Administration and operations 24 31 16 14 9 3 3 59 24 577
2019 Human resources 36 29 10 10 7 5 3 71 18 252
2019 Financial management 24 34 13 10 9 6 4 64 21 163
2019 Procurement 29 33 20 13 0 2 4 65 14 46
2019 Real property 25 37 19 9 5 3 2 66 15 129
2019 Materiel management 5 37 16 22 18 0 2 43 40 31
2019 Information management 43 11 17 8 7 8 5 63 17 35
2019 Information technology 26 23 27 9 9 2 4 52 20 48
2019 Data sciences 24 27 23 13 7 2 2 54 22 43
2019 Policy 21 29 13 12 9 9 8 59 26 79
2019 Project management 27 29 16 16 5 3 5 60 23 286
2019 Other services to the public 28 32 13 13 9 4 2 63 23 847
2019 None of the above 25 31 16 12 11 3 2 59 24 649
2018 Client contact centre 14 32 17 18 11 6 1 50 31 206
2018 Compliance, inspection and enforcement 16 37 18 11 13 4 2 56 25 91
2018 Communications or public affairs 22 34 17 15 6 5 2 60 22 350
2018 Security 15 33 25 6 21 0 0 48 27 16
2018 Science and technology 15 37 16 15 8 7 1 57 25 397
2018 Administration and operations 20 31 21 14 8 4 2 55 23 585
2018 Human resources 27 38 11 11 7 4 2 70 19 236
2018 Financial management 16 32 26 7 9 6 4 54 18 160
2018 Procurement 26 34 21 4 5 9 0 67 10 42
2018 Real property 14 32 19 16 17 2 0 47 34 115
2018 Materiel management 11 25 18 21 11 15 0 42 37 38
2018 Information management 35 27 18 13 3 5 0 65 17 34
2018 Information technology 31 28 17 4 10 7 2 66 15 48
2018 Data sciences 18 33 6 17 5 9 11 64 28 33
2018 Policy 17 35 24 6 8 10 1 58 15 85
2018 Project management 17 32 21 10 12 7 1 54 23 315
2018 Other services to the public 19 30 21 14 10 4 2 53 25 786
2018 None of the above 14 32 20 15 15 3 1 48 31 614

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 35 9 10 4 0 2 76 15 65
2022 Federal regulators 34 53 0 8 4 0 0 87 13 20
2022 Compliance, inspection and enforcement 33 35 8 13 11 0 0 68 24 85
2022 Communications or public affairs 50 31 7 8 3 0 0 81 12 240
2022 Security 52 34 0 13 0 0 0 87 13 15
2022 Science and technology 39 28 11 17 5 0 0 67 22 345
2022 Administration and operations 45 29 9 9 6 2 0 75 15 490
2022 Human resources 57 26 7 7 3 0 0 83 10 225
2022 Financial management 58 28 4 7 2 0 0 87 9 160
2022 Procurement 49 24 15 7 4 2 0 74 11 45
2022 Real property 43 32 9 9 5 2 1 77 14 130
2022 Materiel management 17 50 15 11 6 0 0 67 18 30
2022 Information management 51 19 12 13 5 0 0 70 17 35
2022 Information technology 48 31 7 2 9 2 0 81 11 55
2022 Data sciences 60 22 3 6 8 2 0 83 14 30
2022 Policy 54 30 7 5 2 2 0 86 7 90
2022 Project management 46 33 9 7 3 1 0 80 10 340
2022 Other services to the public 32 27 14 14 11 2 0 61 25 275
2022 None of the above 36 35 6 10 12 1 0 71 23 375
2020 Client contact centre 33 36 20 9 2 0 0 69 12 48
2020 Federal regulators 30 57 14 0 0 0 0 86 0 14
2020 Compliance, inspection and enforcement 41 23 11 11 14 0 0 64 25 89
2020 Communications or public affairs 47 34 6 8 4 0 0 81 12 252
2020 Security 48 40 0 0 12 0 0 88 12 10
2020 Science and technology 37 34 8 14 6 0 0 71 20 403
2020 Administration and operations 41 33 9 10 6 1 0 75 16 526
2020 Human resources 62 26 4 6 1 0 0 88 7 213
2020 Financial management 52 31 7 5 5 0 0 83 10 178
2020 Procurement 56 32 8 2 2 0 0 88 4 51
2020 Real property 38 44 9 7 2 1 0 83 8 115
2020 Materiel management 45 33 13 10 0 0 0 77 10 22
2020 Information management 54 22 8 15 0 0 0 77 15 32
2020 Information technology 40 34 11 10 0 4 2 79 10 59
2020 Data sciences 38 38 7 14 0 3 0 78 14 27
2020 Policy 54 23 11 6 5 1 0 77 11 113
2020 Project management 40 30 14 8 7 1 0 70 15 267
2020 Other services to the public 36 29 11 15 8 1 0 65 24 338
2020 None of the above 37 29 12 13 9 0 0 66 22 446
2019 Client contact centre 44 33 9 10 3 1 1 79 12 173
2019 Federal regulators 34 22 21 10 12 0 0 57 23 14
2019 Compliance, inspection and enforcement 34 27 5 15 17 1 0 62 33 91
2019 Communications or public affairs 48 27 8 11 5 1 1 75 16 360
2019 Security 33 49 18 0 0 0 0 82 0 13
2019 Science and technology 37 40 9 10 4 0 0 77 14 410
2019 Administration and operations 42 30 11 10 7 0 0 72 17 579
2019 Human resources 52 28 7 7 5 1 0 81 12 251
2019 Financial management 42 33 7 12 5 1 1 76 18 164
2019 Procurement 45 26 8 17 4 0 0 72 20 46
2019 Real property 41 33 12 8 6 0 0 74 14 129
2019 Materiel management 26 34 11 20 9 0 0 60 29 31
2019 Information management 34 31 17 8 7 3 0 67 15 35
2019 Information technology 44 30 13 4 9 0 0 74 13 48
2019 Data sciences 38 30 13 18 2 0 0 67 20 43
2019 Policy 42 35 5 13 5 0 0 77 18 79
2019 Project management 38 34 11 12 5 0 0 72 17 286
2019 Other services to the public 44 29 8 11 6 0 0 74 18 846
2019 None of the above 40 27 13 11 9 1 0 67 20 648
2018 Client contact centre 33 36 15 8 9 0 0 68 17 206
2018 Compliance, inspection and enforcement 30 31 11 16 11 0 0 61 28 92
2018 Communications or public affairs 35 37 8 15 4 1 0 72 19 348
2018 Security 21 35 10 30 4 0 0 55 34 16
2018 Science and technology 33 35 9 13 9 1 0 69 22 397
2018 Administration and operations 35 35 10 13 6 1 0 70 20 585
2018 Human resources 50 28 7 10 3 2 0 80 14 235
2018 Financial management 39 37 7 9 7 1 0 77 16 160
2018 Procurement 53 31 4 7 4 0 0 84 11 42
2018 Real property 29 32 12 16 10 1 0 62 26 114
2018 Materiel management 28 38 4 24 6 0 0 66 30 38
2018 Information management 37 38 14 11 0 0 0 75 11 34
2018 Information technology 49 25 11 7 8 0 0 74 15 48
2018 Data sciences 41 37 11 0 11 0 0 78 11 33
2018 Policy 41 33 7 10 8 1 0 74 19 85
2018 Project management 38 33 9 12 8 0 0 71 20 315
2018 Other services to the public 34 33 11 13 10 0 0 67 23 783
2018 None of the above 31 30 11 14 12 1 0 62 27 615

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 50 27 16 6 1 0 0 77 7 65
2022 Federal regulators 55 45 0 0 0 0 0 100 0 20
2022 Compliance, inspection and enforcement 42 39 4 9 6 0 0 81 15 85
2022 Communications or public affairs 55 32 6 4 2 0 1 88 6 235
2022 Security 31 48 21 0 0 0 0 79 0 15
2022 Science and technology 49 34 6 8 3 0 0 83 11 345
2022 Administration and operations 49 36 6 6 3 0 0 85 9 490
2022 Human resources 60 31 5 3 2 0 0 91 5 225
2022 Financial management 62 29 4 4 1 0 0 91 5 160
2022 Procurement 60 16 11 12 0 0 0 76 12 45
2022 Real property 48 40 6 3 2 1 0 89 5 130
2022 Materiel management 28 40 14 9 9 0 0 68 18 30
2022 Information management 64 18 2 14 2 0 0 82 16 35
2022 Information technology 59 27 4 4 6 0 0 86 9 55
2022 Data sciences 65 27 5 3 0 0 0 92 3 30
2022 Policy 74 22 1 2 1 0 0 96 3 90
2022 Project management 54 34 7 4 1 0 0 88 5 340
2022 Other services to the public 34 34 11 16 5 0 0 68 21 275
2022 None of the above 44 33 10 7 5 0 0 78 12 375
2020 Client contact centre 31 47 8 14 0 0 0 78 14 49
2020 Federal regulators 64 29 7 0 0 0 0 93 0 14
2020 Compliance, inspection and enforcement 36 39 7 12 6 0 0 75 19 88
2020 Communications or public affairs 56 30 7 5 2 0 0 86 7 251
2020 Security 68 21 0 0 12 0 0 88 12 10
2020 Science and technology 44 35 9 9 3 0 0 79 12 401
2020 Administration and operations 52 32 8 6 3 0 0 83 9 529
2020 Human resources 66 30 2 2 0 0 0 96 2 214
2020 Financial management 57 32 3 6 2 0 0 89 7 178
2020 Procurement 62 31 2 4 2 0 0 93 6 52
2020 Real property 39 43 10 5 3 1 0 82 8 114
2020 Materiel management 35 39 3 23 0 0 0 74 23 22
2020 Information management 59 29 3 9 0 0 0 88 9 32
2020 Information technology 53 35 4 5 0 2 2 91 5 59
2020 Data sciences 55 32 12 0 0 0 0 88 0 27
2020 Policy 64 24 5 4 3 0 0 88 6 111
2020 Project management 45 36 8 6 5 0 0 81 11 264
2020 Other services to the public 38 36 9 13 4 0 0 74 17 339
2020 None of the above 41 32 12 11 4 0 0 73 15 445
2019 Client contact centre 46 37 8 5 3 1 0 84 8 171
2019 Federal regulators 45 20 0 18 17 0 0 65 35 14
2019 Compliance, inspection and enforcement 26 44 7 17 5 0 0 71 22 91
2019 Communications or public affairs 51 35 6 6 2 0 1 87 8 359
2019 Security 26 67 0 7 0 0 0 93 7 13
2019 Science and technology 46 36 7 8 3 0 0 82 11 408
2019 Administration and operations 41 37 9 10 3 0 0 78 13 578
2019 Human resources 59 29 4 7 1 0 0 88 8 252
2019 Financial management 41 43 5 5 5 1 1 84 10 164
2019 Procurement 64 21 10 6 0 0 0 85 6 46
2019 Real property 40 44 8 7 1 0 0 84 8 129
2019 Materiel management 24 51 4 12 9 0 0 75 21 31
2019 Information management 49 39 5 5 2 0 0 88 7 35
2019 Information technology 48 30 13 5 5 0 0 77 9 48
2019 Data sciences 49 32 7 9 3 0 0 81 12 43
2019 Policy 52 34 1 9 4 0 0 86 13 79
2019 Project management 48 37 6 6 3 0 0 85 10 286
2019 Other services to the public 43 35 9 11 3 0 0 77 14 847
2019 None of the above 38 38 10 9 5 0 0 76 14 651
2018 Client contact centre 32 43 12 8 5 0 0 75 13 205
2018 Compliance, inspection and enforcement 36 40 9 10 5 0 0 76 15 92
2018 Communications or public affairs 49 36 6 6 2 0 0 85 8 349
2018 Security 55 35 0 0 10 0 0 90 10 16
2018 Science and technology 43 36 8 9 4 0 0 80 12 396
2018 Administration and operations 36 40 10 9 3 0 0 77 13 584
2018 Human resources 50 35 7 8 1 0 0 85 8 236
2018 Financial management 39 40 10 7 3 2 0 80 10 158
2018 Procurement 55 35 5 5 0 0 0 91 5 41
2018 Real property 26 43 10 10 11 1 0 69 21 115
2018 Materiel management 31 44 2 13 10 0 0 75 23 38
2018 Information management 43 49 5 2 0 0 0 92 2 34
2018 Information technology 56 36 2 4 2 0 0 92 6 48
2018 Data sciences 63 29 2 3 3 0 0 92 6 33
2018 Policy 41 43 5 6 5 0 0 84 11 84
2018 Project management 38 40 8 8 6 0 0 79 14 315
2018 Other services to the public 39 36 11 9 5 0 0 75 14 784
2018 None of the above 35 40 11 8 6 0 0 75 14 613

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 29 45 10 4 4 7 0 80 9 65
2022 Federal regulators 46 46 0 4 4 0 0 91 9 20
2022 Compliance, inspection and enforcement 28 48 13 4 8 0 0 76 12 85
2022 Communications or public affairs 52 37 5 4 2 0 0 89 6 240
2022 Security 59 33 8 0 0 0 0 92 0 15
2022 Science and technology 43 41 8 7 1 0 0 84 8 345
2022 Administration and operations 43 38 10 4 3 1 0 83 7 490
2022 Human resources 58 31 6 2 2 0 0 90 4 225
2022 Financial management 48 35 10 5 1 1 0 84 6 160
2022 Procurement 42 26 19 8 2 3 0 69 11 45
2022 Real property 45 43 7 3 2 0 0 88 5 130
2022 Materiel management 25 55 3 11 3 4 0 83 14 30
2022 Information management 56 28 10 3 2 0 0 84 5 35
2022 Information technology 54 31 6 3 4 0 2 87 8 55
2022 Data sciences 47 36 17 0 0 0 0 83 0 30
2022 Policy 68 24 5 2 1 0 0 92 3 90
2022 Project management 48 40 7 3 1 1 0 89 4 340
2022 Other services to the public 29 40 16 9 5 0 0 69 14 275
2022 None of the above 43 34 11 6 5 1 0 78 11 375
2020 Client contact centre 31 41 16 10 2 0 0 72 12 48
2020 Federal regulators 22 63 7 8 0 0 0 85 8 13
2020 Compliance, inspection and enforcement 34 36 10 12 7 1 0 71 19 89
2020 Communications or public affairs 50 36 8 2 3 0 0 87 5 250
2020 Security 48 40 0 0 12 0 0 88 12 10
2020 Science and technology 42 41 9 5 2 0 0 84 7 402
2020 Administration and operations 44 37 12 3 2 1 0 82 6 520
2020 Human resources 63 29 5 2 0 0 0 93 2 211
2020 Financial management 51 32 11 3 3 1 0 83 5 178
2020 Procurement 49 34 10 5 0 2 0 84 5 52
2020 Real property 40 46 8 6 0 0 0 86 6 114
2020 Materiel management 31 43 23 3 0 0 0 74 3 22
2020 Information management 63 28 6 3 0 0 0 91 3 32
2020 Information technology 43 40 11 4 0 2 0 85 4 59
2020 Data sciences 45 28 7 20 0 0 0 73 20 27
2020 Policy 58 26 9 6 0 1 0 85 6 113
2020 Project management 45 37 9 6 2 0 0 83 8 266
2020 Other services to the public 35 36 16 9 3 1 0 72 13 339
2020 None of the above 37 37 14 7 4 0 0 75 12 445
2019 Client contact centre 36 46 9 5 2 1 1 83 7 172
2019 Federal regulators 45 22 0 27 6 0 0 67 33 14
2019 Compliance, inspection and enforcement 28 43 10 12 5 2 0 72 18 91
2019 Communications or public affairs 53 34 7 4 1 1 1 88 5 361
2019 Security 10 69 21 0 0 0 0 79 0 13
2019 Science and technology 43 44 8 3 2 0 0 87 5 410
2019 Administration and operations 40 40 10 7 3 0 0 80 10 577
2019 Human resources 48 40 6 4 1 0 0 89 5 251
2019 Financial management 39 40 12 6 3 1 0 79 9 164
2019 Procurement 44 32 13 9 0 2 0 78 9 46
2019 Real property 37 42 14 4 3 0 0 79 7 129
2019 Materiel management 19 54 11 11 4 0 0 73 15 31
2019 Information management 59 23 8 5 5 0 0 82 10 35
2019 Information technology 42 37 12 7 2 0 0 79 9 48
2019 Data sciences 47 27 9 10 4 2 0 76 15 43
2019 Policy 46 36 11 5 3 0 0 82 8 79
2019 Project management 47 37 6 7 2 1 0 85 8 286
2019 Other services to the public 43 35 12 6 3 0 0 79 9 845
2019 None of the above 37 36 14 9 3 1 0 73 12 652
2018 Client contact centre 26 46 16 9 2 0 0 73 12 207
2018 Compliance, inspection and enforcement 27 47 12 10 3 1 0 74 13 92
2018 Communications or public affairs 45 40 9 4 1 0 0 86 5 350
2018 Security 28 52 10 10 0 0 0 79 10 16
2018 Science and technology 37 41 11 8 2 1 0 79 10 396
2018 Administration and operations 34 42 13 7 3 1 0 77 10 586
2018 Human resources 46 37 9 4 2 2 0 85 6 236
2018 Financial management 36 40 15 6 2 2 0 77 8 159
2018 Procurement 44 40 7 7 0 2 0 86 7 42
2018 Real property 29 44 14 6 7 0 0 73 14 115
2018 Materiel management 32 33 17 11 8 0 0 65 18 38
2018 Information management 48 40 11 0 0 0 0 89 0 34
2018 Information technology 44 35 12 2 2 4 0 83 5 48
2018 Data sciences 39 45 11 0 3 3 0 86 3 33
2018 Policy 42 41 7 5 5 0 0 83 10 84
2018 Project management 39 42 12 4 3 1 0 81 7 315
2018 Other services to the public 34 39 14 8 4 1 0 74 12 787
2018 None of the above 29 43 15 7 5 2 0 74 11 612

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 46 31 7 4 2 6 4 86 6 65
2022 Federal regulators 32 58 5 0 0 5 0 95 0 20
2022 Compliance, inspection and enforcement 39 33 8 5 1 8 7 84 7 85
2022 Communications or public affairs 46 40 5 2 2 3 2 90 5 240
2022 Security 78 14 8 0 0 0 0 92 0 15
2022 Science and technology 50 32 5 8 1 3 0 85 10 345
2022 Administration and operations 47 29 10 6 3 2 4 81 9 495
2022 Human resources 49 28 7 4 2 6 3 86 7 225
2022 Financial management 52 22 10 3 2 6 5 83 6 160
2022 Procurement 40 17 26 11 0 2 4 61 11 45
2022 Real property 48 30 6 8 1 2 5 84 10 130
2022 Materiel management 41 35 5 6 9 3 2 80 16 30
2022 Information management 40 39 8 4 2 2 4 85 7 35
2022 Information technology 53 22 11 1 2 8 3 84 4 55
2022 Data sciences 56 31 3 5 0 0 5 92 5 30
2022 Policy 51 34 3 5 1 5 0 90 6 90
2022 Project management 48 31 8 4 2 4 3 85 6 340
2022 Other services to the public 39 30 14 8 2 3 4 75 11 275
2022 None of the above 43 21 12 8 5 7 3 72 15 375

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 36 8 9 1 6 0 80 11 65
2022 Federal regulators 38 53 5 0 0 5 0 95 0 20
2022 Compliance, inspection and enforcement 39 31 8 6 1 8 7 82 9 85
2022 Communications or public affairs 45 32 6 8 3 3 3 82 12 240
2022 Security 71 21 8 0 0 0 0 92 0 15
2022 Science and technology 43 34 10 8 1 5 0 81 9 345
2022 Administration and operations 42 33 12 3 3 3 4 80 7 495
2022 Human resources 44 31 8 5 3 6 3 82 10 225
2022 Financial management 45 30 8 3 1 6 7 86 5 160
2022 Procurement 34 24 28 8 0 2 4 61 9 45
2022 Real property 48 28 7 9 1 2 5 82 11 130
2022 Materiel management 33 30 8 15 9 3 2 66 25 30
2022 Information management 34 35 8 13 5 2 4 74 18 35
2022 Information technology 49 22 13 2 1 9 3 82 3 55
2022 Data sciences 54 30 8 6 0 0 2 86 6 30
2022 Policy 52 28 5 9 0 6 0 85 10 90
2022 Project management 42 30 12 5 2 6 4 79 8 340
2022 Other services to the public 36 30 16 8 1 4 4 72 10 275
2022 None of the above 42 21 13 11 5 6 3 68 18 375
Top of page

My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 32 36 9 8 6 9 1 75 16 65
2022 Federal regulators 54 37 4 0 4 0 0 91 4 20
2022 Compliance, inspection and enforcement 43 27 15 11 4 0 0 70 15 85
2022 Communications or public affairs 67 24 6 2 1 0 0 91 3 240
2022 Security 50 42 0 0 0 0 8 100 0 10
2022 Science and technology 53 29 10 5 2 0 2 83 7 345
2022 Administration and operations 51 26 11 3 3 1 4 81 7 495
2022 Human resources 52 26 12 3 4 1 2 81 7 225
2022 Financial management 58 23 9 3 2 0 4 86 5 160
2022 Procurement 45 30 19 6 0 0 0 75 6 45
2022 Real property 53 24 13 8 2 1 0 77 10 130
2022 Materiel management 39 33 18 0 9 0 2 73 9 30
2022 Information management 59 26 11 2 2 0 0 84 5 35
2022 Information technology 45 29 12 4 4 0 5 78 9 55
2022 Data sciences 66 20 7 8 0 0 0 86 8 30
2022 Policy 72 22 4 2 1 0 0 93 3 90
2022 Project management 56 30 8 4 0 1 0 87 5 340
2022 Other services to the public 40 26 15 8 6 1 4 69 15 275
2022 None of the above 43 32 12 6 5 1 2 77 11 375
2020 Client contact centre 34 31 10 13 6 0 6 69 20 49
2020 Federal regulators 44 43 7 7 0 0 0 86 7 14
2020 Compliance, inspection and enforcement 43 31 9 8 8 0 0 75 16 88
2020 Communications or public affairs 65 24 7 2 2 0 0 89 3 254
2020 Security 52 27 0 0 12 0 9 87 13 10
2020 Science and technology 57 27 9 5 2 0 1 85 6 404
2020 Administration and operations 54 25 13 4 2 1 1 81 6 526
2020 Human resources 59 28 7 3 0 1 2 90 3 214
2020 Financial management 62 21 9 5 1 1 1 85 6 177
2020 Procurement 51 30 12 4 0 0 2 84 4 52
2020 Real property 49 32 10 2 2 1 4 85 5 113
2020 Materiel management 34 23 26 7 7 0 3 59 14 22
2020 Information management 54 30 9 3 0 3 0 87 3 32
2020 Information technology 41 39 14 6 0 0 1 81 6 59
2020 Data sciences 45 24 10 21 0 0 0 69 21 27
2020 Policy 61 25 9 2 1 1 1 89 3 113
2020 Project management 55 27 9 4 4 0 0 83 8 268
2020 Other services to the public 41 28 13 8 4 0 4 73 13 340
2020 None of the above 41 29 17 7 3 1 2 72 11 449
2019 Client contact centre 33 24 19 6 1 4 13 69 8 174
2019 Federal regulators 52 30 12 0 6 0 0 82 6 14
2019 Compliance, inspection and enforcement 45 28 9 12 5 0 2 74 17 91
2019 Communications or public affairs 54 31 8 4 2 1 0 86 6 360
2019 Security 55 37 0 7 0 0 0 93 7 13
2019 Science and technology 47 35 11 3 2 1 1 83 6 408
2019 Administration and operations 47 28 14 6 3 0 2 77 9 578
2019 Human resources 52 25 12 5 2 1 4 80 7 252
2019 Financial management 47 29 14 6 2 1 1 78 8 164
2019 Procurement 48 41 4 4 0 2 2 92 4 45
2019 Real property 42 30 18 5 2 1 1 74 7 129
2019 Materiel management 21 41 16 0 20 0 2 63 20 31
2019 Information management 46 31 9 0 5 0 8 84 6 34
2019 Information technology 43 38 12 2 2 0 2 83 5 48
2019 Data sciences 47 28 12 9 2 0 2 77 11 43
2019 Policy 52 32 7 6 1 0 1 85 8 78
2019 Project management 55 30 9 4 2 0 1 86 6 285
2019 Other services to the public 39 23 18 8 5 1 6 67 14 847
2019 None of the above 41 30 16 4 4 1 4 74 9 651

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 34 36 13 8 9 0 0 70 17 65
2022 Federal regulators 40 34 27 0 0 0 0 73 0 20
2022 Compliance, inspection and enforcement 22 47 11 10 10 0 0 69 20 85
2022 Communications or public affairs 52 29 7 8 4 0 0 81 13 240
2022 Security 48 30 8 14 0 0 0 78 14 15
2022 Science and technology 33 41 8 10 8 0 0 74 17 345
2022 Administration and operations 40 32 12 8 8 1 0 72 16 490
2022 Human resources 38 32 14 9 7 0 0 69 16 225
2022 Financial management 43 37 7 10 2 0 0 81 12 160
2022 Procurement 38 42 10 6 4 0 0 80 10 45
2022 Real property 43 31 12 10 5 0 1 74 15 130
2022 Materiel management 38 25 8 21 9 0 0 63 29 30
2022 Information management 60 16 17 0 5 3 0 78 5 35
2022 Information technology 33 35 11 9 11 0 0 69 20 55
2022 Data sciences 31 63 3 3 0 0 0 94 3 30
2022 Policy 47 34 6 7 4 1 0 83 11 90
2022 Project management 40 33 12 9 5 1 0 74 14 340
2022 Other services to the public 34 30 11 13 11 0 1 64 25 275
2022 None of the above 37 32 10 11 9 0 0 69 21 375
2020 Client contact centre 29 33 10 23 4 0 2 63 27 49
2020 Federal regulators 43 14 16 21 7 0 0 57 27 14
2020 Compliance, inspection and enforcement 29 42 9 7 13 0 0 71 20 89
2020 Communications or public affairs 44 34 10 7 5 0 0 79 11 253
2020 Security 41 39 9 0 12 0 0 79 12 10
2020 Science and technology 39 32 13 10 5 0 0 72 15 403
2020 Administration and operations 42 34 11 7 5 1 1 78 11 526
2020 Human resources 53 28 7 8 2 0 2 82 11 213
2020 Financial management 50 27 10 8 4 1 1 78 12 176
2020 Procurement 44 39 10 4 4 0 0 83 7 52
2020 Real property 39 33 15 8 4 1 1 73 12 114
2020 Materiel management 35 39 16 7 3 0 0 74 10 22
2020 Information management 63 25 0 6 6 0 0 88 12 32
2020 Information technology 29 36 17 11 4 0 4 67 15 59
2020 Data sciences 31 38 18 7 7 0 0 68 14 27
2020 Policy 46 27 11 10 3 2 1 75 13 112
2020 Project management 39 31 12 12 7 0 0 70 18 269
2020 Other services to the public 34 32 15 12 6 0 0 67 18 340
2020 None of the above 38 30 12 10 9 0 1 69 19 449
2019 Client contact centre 40 29 16 9 5 1 0 70 14 174
2019 Federal regulators 41 13 23 6 16 0 0 54 23 14
2019 Compliance, inspection and enforcement 33 31 16 14 6 0 0 64 20 91
2019 Communications or public affairs 44 33 11 9 3 0 0 77 12 361
2019 Security 32 42 0 19 7 0 0 74 26 13
2019 Science and technology 32 40 13 9 4 1 0 73 14 410
2019 Administration and operations 38 31 16 8 6 0 0 70 14 578
2019 Human resources 38 33 17 7 3 1 1 72 10 251
2019 Financial management 43 32 12 8 4 0 1 76 12 164
2019 Procurement 43 27 16 12 2 0 0 70 14 46
2019 Real property 30 44 12 8 6 1 0 74 14 129
2019 Materiel management 16 43 13 13 15 0 0 59 29 31
2019 Information management 49 33 2 5 10 0 0 82 15 34
2019 Information technology 32 34 11 19 2 2 0 67 22 48
2019 Data sciences 34 45 11 5 4 0 0 80 9 43
2019 Policy 28 30 15 18 8 0 2 59 26 79
2019 Project management 42 30 11 11 5 0 0 73 16 287
2019 Other services to the public 42 28 14 9 7 0 0 70 16 848
2019 None of the above 37 32 14 8 8 1 1 70 16 651
2018 Client contact centre 26 41 13 9 9 1 1 68 19 206
2018 Compliance, inspection and enforcement 32 38 13 12 5 0 0 70 17 92
2018 Communications or public affairs 43 33 10 9 6 0 0 75 14 351
2018 Security 21 63 0 6 10 0 0 84 16 16
2018 Science and technology 35 34 14 12 5 1 0 69 17 398
2018 Administration and operations 36 35 15 8 5 0 0 72 13 584
2018 Human resources 43 33 9 10 4 1 0 76 14 236
2018 Financial management 31 44 12 5 7 1 1 76 12 162
2018 Procurement 51 37 7 2 3 0 0 88 5 42
2018 Real property 24 40 11 15 10 0 0 64 25 116
2018 Materiel management 29 33 11 19 7 0 0 63 26 38
2018 Information management 50 37 5 5 2 0 0 87 8 33
2018 Information technology 35 34 8 7 13 3 0 72 20 49
2018 Data sciences 57 28 12 3 0 0 0 85 3 33
2018 Policy 31 35 14 10 9 0 0 67 19 85
2018 Project management 35 35 12 9 7 0 0 71 17 313
2018 Other services to the public 40 30 11 10 8 1 0 71 18 781
2018 None of the above 35 35 10 8 11 1 0 71 20 610

Question 27. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 27 17 11 1 4 0 70 13 60
2022 Federal regulators 51 23 18 4 4 0 0 74 8 20
2022 Compliance, inspection and enforcement 41 28 11 10 8 1 1 71 18 85
2022 Communications or public affairs 67 15 8 6 3 0 1 83 10 240
2022 Security 55 21 8 7 0 10 0 83 7 15
2022 Science and technology 55 27 7 6 5 1 0 83 10 345
2022 Administration and operations 52 24 10 4 6 2 1 79 11 490
2022 Human resources 48 26 12 4 5 4 2 78 9 225
2022 Financial management 54 29 8 5 2 2 0 84 7 160
2022 Procurement 43 28 17 4 6 2 0 73 10 45
2022 Real property 49 22 18 8 3 1 0 71 11 130
2022 Materiel management 56 14 17 4 9 0 0 70 13 30
2022 Information management 62 17 7 12 2 0 0 79 14 35
2022 Information technology 46 32 10 2 8 0 2 80 10 55
2022 Data sciences 71 26 0 3 0 0 0 97 3 30
2022 Policy 60 28 4 2 6 0 0 88 8 90
2022 Project management 49 29 11 6 2 2 1 81 8 340
2022 Other services to the public 43 26 11 8 8 1 2 71 17 275
2022 None of the above 47 21 16 7 8 1 1 69 15 375
2020 Client contact centre 35 20 15 11 10 7 2 60 23 48
2020 Federal regulators 43 7 16 21 7 7 0 54 30 14
2020 Compliance, inspection and enforcement 40 35 9 6 9 1 0 75 15 89
2020 Communications or public affairs 60 23 9 3 3 2 0 85 6 253
2020 Security 41 39 9 0 0 12 0 90 0 10
2020 Science and technology 52 26 11 6 3 2 0 80 9 403
2020 Administration and operations 52 21 14 4 5 2 2 77 9 523
2020 Human resources 60 20 10 3 3 2 2 84 6 214
2020 Financial management 56 26 8 1 6 3 1 84 7 177
2020 Procurement 53 33 4 5 2 2 0 88 7 52
2020 Real property 46 25 16 6 1 2 4 75 8 114
2020 Materiel management 33 39 16 7 3 3 0 73 10 22
2020 Information management 64 27 6 3 0 0 0 91 3 32
2020 Information technology 40 28 22 6 0 2 2 70 7 59
2020 Data sciences 54 25 0 11 10 0 0 79 21 27
2020 Policy 54 23 10 5 4 3 1 80 9 113
2020 Project management 53 24 10 6 6 0 0 77 13 269
2020 Other services to the public 43 24 15 10 6 0 2 68 16 339
2020 None of the above 43 22 16 8 10 1 1 67 18 448

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 36 35 5 18 4 2 0 72 23 60
2022 Federal regulators 45 36 20 0 0 0 0 80 0 20
2022 Compliance, inspection and enforcement 37 32 7 14 10 0 0 69 24 85
2022 Communications or public affairs 59 22 9 6 4 0 0 82 9 240
2022 Security 50 35 8 7 0 0 0 85 7 15
2022 Science and technology 42 37 9 8 4 0 0 80 12 345
2022 Administration and operations 48 31 9 5 6 1 1 80 11 495
2022 Human resources 48 29 12 5 5 0 0 77 11 225
2022 Financial management 49 31 10 7 2 0 0 80 9 160
2022 Procurement 33 38 13 10 6 0 0 72 15 45
2022 Real property 45 31 12 7 4 1 1 76 11 130
2022 Materiel management 27 45 5 11 12 0 0 72 23 30
2022 Information management 62 19 14 0 5 0 0 82 5 35
2022 Information technology 43 37 6 5 10 0 0 80 15 55
2022 Data sciences 59 32 3 3 0 3 0 94 3 30
2022 Policy 55 34 3 5 3 0 0 90 7 90
2022 Project management 41 38 12 7 2 0 0 79 9 340
2022 Other services to the public 36 29 14 10 10 0 1 65 21 275
2022 None of the above 38 35 7 12 6 1 0 75 18 375
2020 Client contact centre 29 36 14 14 6 0 2 66 20 49
2020 Federal regulators 30 50 7 14 0 0 0 79 14 14
2020 Compliance, inspection and enforcement 37 37 5 12 9 0 0 74 21 89
2020 Communications or public affairs 57 26 9 5 3 0 0 83 8 254
2020 Security 18 39 23 19 0 0 0 58 19 10
2020 Science and technology 46 32 9 9 4 1 0 78 13 404
2020 Administration and operations 50 31 8 5 4 1 0 82 9 526
2020 Human resources 63 19 8 7 4 0 0 81 11 214
2020 Financial management 55 30 9 3 4 0 0 84 6 178
2020 Procurement 47 32 8 4 8 2 0 80 12 52
2020 Real property 49 34 9 7 1 0 0 83 8 114
2020 Materiel management 42 26 22 7 0 0 3 70 7 22
2020 Information management 62 26 3 3 6 0 0 88 9 32
2020 Information technology 36 35 12 12 4 2 0 72 16 59
2020 Data sciences 47 25 7 17 3 0 0 72 21 27
2020 Policy 50 30 10 6 2 1 1 82 8 113
2020 Project management 44 34 11 5 5 0 1 79 10 269
2020 Other services to the public 41 36 6 11 6 0 0 77 17 339
2020 None of the above 42 31 11 10 6 0 1 73 16 447
2019 Client contact centre 46 36 9 6 1 1 0 84 8 174
2019 Federal regulators 41 18 18 13 11 0 0 59 24 14
2019 Compliance, inspection and enforcement 37 36 7 10 9 0 0 73 20 91
2019 Communications or public affairs 55 25 8 8 4 1 0 80 12 360
2019 Security 48 45 0 7 0 0 0 93 7 13
2019 Science and technology 41 37 9 10 2 1 0 79 12 408
2019 Administration and operations 46 29 12 8 4 0 1 76 13 579
2019 Human resources 53 30 9 6 1 0 0 83 7 252
2019 Financial management 43 38 8 5 6 0 1 81 11 162
2019 Procurement 45 33 8 12 2 0 0 79 13 46
2019 Real property 40 39 9 5 6 1 0 79 11 127
2019 Materiel management 26 35 11 11 18 0 0 60 29 31
2019 Information management 63 23 7 5 2 0 0 86 8 34
2019 Information technology 39 34 9 9 9 0 0 73 19 48
2019 Data sciences 49 40 2 6 2 0 0 89 9 43
2019 Policy 41 36 6 12 4 0 0 78 16 79
2019 Project management 48 31 10 7 4 0 0 79 11 286
2019 Other services to the public 47 29 10 8 6 1 0 77 13 847
2019 None of the above 43 30 12 8 5 1 0 74 14 648
2018 Client contact centre 31 39 12 10 6 1 1 71 16 206
2018 Compliance, inspection and enforcement 31 42 10 14 2 1 0 74 16 91
2018 Communications or public affairs 45 35 9 7 5 0 0 80 11 348
2018 Security 42 47 0 10 0 0 0 90 10 16
2018 Science and technology 40 36 10 10 5 0 0 76 14 398
2018 Administration and operations 40 33 13 10 3 0 0 73 13 583
2018 Human resources 49 32 9 6 3 0 1 81 9 236
2018 Financial management 42 34 12 8 3 1 1 76 11 162
2018 Procurement 45 36 10 4 5 0 0 81 9 42
2018 Real property 32 33 16 8 10 0 0 65 18 114
2018 Materiel management 26 34 25 11 4 0 0 60 15 38
2018 Information management 63 24 5 5 2 0 0 87 8 33
2018 Information technology 42 32 6 8 7 3 2 78 16 49
2018 Data sciences 51 31 12 3 3 0 0 81 7 32
2018 Policy 37 41 7 6 9 0 0 78 15 85
2018 Project management 42 35 9 7 7 0 0 77 14 313
2018 Other services to the public 45 28 10 9 7 0 0 74 16 778
2018 None of the above 39 33 10 7 9 0 0 72 17 610

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 45 35 2 1 11 0 5 85 13 65
2022 Federal regulators 69 18 9 4 0 0 0 87 4 20
2022 Compliance, inspection and enforcement 49 26 10 9 7 0 0 75 15 85
2022 Communications or public affairs 75 17 3 2 2 0 0 93 4 240
2022 Security 79 8 0 0 0 13 0 100 0 15
2022 Science and technology 62 28 4 2 2 1 1 92 5 345
2022 Administration and operations 61 20 6 2 4 3 4 88 6 495
2022 Human resources 67 22 5 0 1 3 1 93 2 225
2022 Financial management 68 23 5 1 2 1 0 92 3 160
2022 Procurement 42 26 17 5 0 8 2 76 6 45
2022 Real property 61 25 5 3 3 1 2 89 6 130
2022 Materiel management 39 20 12 10 9 0 11 66 20 30
2022 Information management 75 12 6 2 5 0 0 87 7 35
2022 Information technology 66 15 6 2 3 4 3 88 5 55
2022 Data sciences 69 28 3 0 0 0 0 97 0 30
2022 Policy 76 18 2 0 1 3 0 97 1 90
2022 Project management 68 21 5 2 2 2 1 91 4 340
2022 Other services to the public 44 23 9 4 9 2 10 75 15 275
2022 None of the above 49 25 12 3 7 1 3 77 10 375

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 42 33 11 14 0 0 0 75 14 65
2022 Federal regulators 57 21 13 4 4 0 0 78 9 20
2022 Compliance, inspection and enforcement 37 32 11 8 11 0 0 70 19 85
2022 Communications or public affairs 63 19 8 7 2 0 0 83 9 235
2022 Security 47 37 16 0 0 0 0 84 0 15
2022 Science and technology 51 29 8 6 5 0 0 81 11 345
2022 Administration and operations 54 26 9 4 7 1 0 81 11 495
2022 Human resources 52 29 11 5 3 0 0 81 8 225
2022 Financial management 59 24 8 7 2 0 0 84 9 160
2022 Procurement 51 29 4 6 8 0 2 81 15 45
2022 Real property 55 25 8 7 4 0 1 80 11 130
2022 Materiel management 43 38 5 8 6 0 0 81 14 30
2022 Information management 70 12 11 4 2 0 0 82 7 35
2022 Information technology 57 22 6 6 9 0 0 78 16 55
2022 Data sciences 61 30 6 3 0 0 0 91 3 30
2022 Policy 58 28 3 5 5 1 0 87 10 90
2022 Project management 52 31 8 8 1 0 0 83 9 340
2022 Other services to the public 47 24 12 7 10 0 1 71 17 275
2022 None of the above 45 30 8 10 6 0 0 76 16 375
2020 Client contact centre 37 33 10 18 2 0 0 69 20 49
2020 Federal regulators 45 21 14 20 0 0 0 66 20 14
2020 Compliance, inspection and enforcement 45 26 14 8 8 0 0 71 15 89
2020 Communications or public affairs 59 25 10 4 2 0 0 84 6 254
2020 Security 39 9 21 31 0 0 0 48 31 10
2020 Science and technology 52 27 10 7 3 0 0 80 10 404
2020 Administration and operations 57 26 7 5 4 0 0 84 9 529
2020 Human resources 68 20 5 5 2 0 0 88 7 214
2020 Financial management 62 22 8 5 3 0 1 84 8 178
2020 Procurement 45 38 9 4 4 0 0 83 8 52
2020 Real property 54 33 7 3 3 0 0 87 6 115
2020 Materiel management 45 19 16 16 3 0 0 65 19 22
2020 Information management 67 18 3 6 6 0 0 85 12 32
2020 Information technology 55 31 5 7 0 0 2 88 7 59
2020 Data sciences 68 11 3 14 3 0 0 79 17 27
2020 Policy 60 23 7 5 3 1 1 85 8 113
2020 Project management 50 29 8 6 6 0 0 79 13 269
2020 Other services to the public 43 29 11 9 6 0 2 73 15 341
2020 None of the above 48 28 10 7 6 0 1 76 14 449
2019 Client contact centre 50 27 12 8 2 1 0 78 10 174
2019 Federal regulators 47 11 19 12 11 0 0 58 23 14
2019 Compliance, inspection and enforcement 47 28 7 14 4 0 0 75 19 91
2019 Communications or public affairs 55 28 6 8 3 0 0 83 11 360
2019 Security 41 37 0 14 7 0 0 79 21 13
2019 Science and technology 50 34 6 5 5 0 0 84 10 409
2019 Administration and operations 49 32 9 6 3 0 0 82 9 578
2019 Human resources 57 26 9 6 1 0 0 84 8 253
2019 Financial management 60 24 9 5 2 0 0 84 7 164
2019 Procurement 55 31 6 7 0 0 0 87 7 46
2019 Real property 45 32 10 6 6 0 0 77 13 128
2019 Materiel management 22 41 4 11 22 0 0 63 33 31
2019 Information management 50 34 5 2 8 0 0 85 10 34
2019 Information technology 52 28 7 4 7 2 0 82 11 48
2019 Data sciences 54 32 9 5 0 0 0 86 5 43
2019 Policy 43 29 9 9 9 0 1 73 18 79
2019 Project management 54 29 5 7 5 0 0 83 12 287
2019 Other services to the public 53 25 8 7 7 0 0 78 14 848
2019 None of the above 50 26 11 7 5 0 0 77 12 652
2018 Client contact centre 35 30 18 10 6 1 0 65 17 205
2018 Compliance, inspection and enforcement 43 30 16 6 5 0 0 73 11 92
2018 Communications or public affairs 47 29 12 6 6 0 0 75 12 351
2018 Security 53 41 0 6 0 0 0 94 6 16
2018 Science and technology 45 29 13 9 5 0 0 74 13 398
2018 Administration and operations 46 28 12 9 4 0 0 75 13 583
2018 Human resources 57 23 8 8 4 0 0 80 12 236
2018 Financial management 47 32 10 6 4 1 1 80 10 162
2018 Procurement 49 44 0 5 3 0 0 93 7 42
2018 Real property 35 31 12 11 11 0 0 66 22 116
2018 Materiel management 28 29 24 13 6 0 0 57 19 38
2018 Information management 65 28 0 3 5 0 0 92 8 33
2018 Information technology 47 26 11 2 11 4 0 75 13 48
2018 Data sciences 60 23 14 0 3 0 0 83 3 33
2018 Policy 40 31 11 11 7 0 0 71 17 85
2018 Project management 45 32 10 5 6 0 1 78 12 312
2018 Other services to the public 48 26 10 10 6 0 0 74 16 779
2018 None of the above 44 28 10 9 9 0 0 72 18 608

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 74 14 4 2 5 0 1 89 7 65
2022 Federal regulators 91 9 0 0 0 0 0 100 0 20
2022 Compliance, inspection and enforcement 84 9 3 0 1 0 3 95 1 85
2022 Communications or public affairs 90 3 3 1 2 0 1 95 3 240
2022 Security 77 8 8 7 0 0 0 85 7 15
2022 Science and technology 84 6 3 1 1 0 6 96 2 345
2022 Administration and operations 83 8 1 1 2 1 4 95 3 495
2022 Human resources 82 8 2 2 0 0 4 94 3 225
2022 Financial management 82 9 1 2 3 1 1 93 5 160
2022 Procurement 60 10 15 5 6 0 4 73 11 45
2022 Real property 80 11 2 1 2 0 3 95 3 130
2022 Materiel management 60 19 10 0 0 0 12 89 0 30
2022 Information management 78 11 8 0 0 0 2 92 0 35
2022 Information technology 72 7 5 1 5 0 9 87 8 55
2022 Data sciences 82 6 0 8 4 0 0 88 12 30
2022 Policy 81 14 1 1 1 1 1 97 2 90
2022 Project management 84 6 1 2 2 0 4 94 5 340
2022 Other services to the public 77 9 4 1 3 0 5 91 5 275
2022 None of the above 78 9 2 0 5 0 5 91 6 375
2019 Client contact centre 74 14 2 3 4 0 3 91 7 174
2019 Federal regulators 82 0 12 0 0 0 6 87 0 14
2019 Compliance, inspection and enforcement 85 3 8 0 1 0 3 90 1 91
2019 Communications or public affairs 86 6 3 2 1 0 2 94 3 358
2019 Security 95 5 0 0 0 0 0 100 0 13
2019 Science and technology 82 7 5 0 1 0 4 93 2 409
2019 Administration and operations 83 8 3 2 2 0 2 93 4 576
2019 Human resources 86 6 2 2 1 0 3 94 3 247
2019 Financial management 80 10 3 1 1 0 4 95 2 161
2019 Procurement 87 4 8 0 2 0 0 90 2 46
2019 Real property 79 8 6 3 1 0 4 90 4 127
2019 Materiel management 71 10 9 4 4 0 0 82 9 31
2019 Information management 76 18 0 3 2 0 0 95 5 34
2019 Information technology 69 21 4 0 2 0 4 94 2 48
2019 Data sciences 82 4 4 2 4 0 2 89 7 43
2019 Policy 73 17 3 5 0 0 3 92 5 78
2019 Project management 84 4 7 2 2 0 2 90 4 287
2019 Other services to the public 81 9 4 1 2 0 3 92 4 847
2019 None of the above 81 10 4 1 2 0 2 94 2 650
Top of page

Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 31 30 20 6 2 10 0 68 10 65
2022 Federal regulators 36 32 27 0 0 4 0 71 0 20
2022 Compliance, inspection and enforcement 16 33 22 11 12 7 0 52 25 85
2022 Communications or public affairs 45 31 8 8 3 5 0 81 11 240
2022 Security 34 7 21 21 0 17 0 50 25 15
2022 Science and technology 33 35 14 9 4 5 0 71 14 345
2022 Administration and operations 37 31 11 10 6 5 1 72 17 495
2022 Human resources 36 35 12 7 3 6 0 76 11 225
2022 Financial management 41 35 9 8 2 6 0 80 11 160
2022 Procurement 31 40 14 4 6 5 0 74 10 45
2022 Real property 36 30 14 8 6 6 0 71 14 130
2022 Materiel management 32 30 13 8 11 6 0 65 21 30
2022 Information management 46 15 19 8 0 12 0 69 9 35
2022 Information technology 44 23 16 2 11 4 0 71 13 55
2022 Data sciences 28 33 22 6 2 6 2 67 9 30
2022 Policy 37 33 12 10 1 6 0 75 12 90
2022 Project management 39 30 13 10 3 5 0 72 14 340
2022 Other services to the public 27 31 16 10 10 6 0 61 22 275
2022 None of the above 29 29 14 10 13 5 0 61 23 375
2020 Client contact centre 22 35 28 6 4 6 0 60 10 49
2020 Federal regulators 27 52 14 0 0 7 0 85 0 14
2020 Compliance, inspection and enforcement 20 22 22 22 4 9 0 46 29 89
2020 Communications or public affairs 43 30 9 9 2 6 0 78 12 253
2020 Security 39 38 12 0 0 12 0 87 0 10
2020 Science and technology 37 32 12 8 3 7 0 75 12 404
2020 Administration and operations 43 28 11 9 4 5 0 75 14 529
2020 Human resources 39 33 9 11 2 5 0 76 14 212
2020 Financial management 37 38 11 3 5 7 0 79 9 178
2020 Procurement 34 46 9 7 0 4 0 83 8 52
2020 Real property 40 33 16 7 2 2 0 74 9 115
2020 Materiel management 32 34 11 13 7 3 0 68 21 22
2020 Information management 37 25 9 6 6 17 0 75 15 32
2020 Information technology 43 31 9 4 0 12 2 86 4 59
2020 Data sciences 60 22 3 4 4 7 0 88 8 26
2020 Policy 44 22 15 4 3 12 0 74 9 113
2020 Project management 38 34 11 6 6 5 0 76 13 269
2020 Other services to the public 33 26 16 11 9 5 0 62 22 341
2020 None of the above 29 30 16 11 7 6 0 64 20 450
2019 Client contact centre 25 34 12 9 6 13 1 68 18 172
2019 Federal regulators 18 35 18 8 10 11 0 60 20 14
2019 Compliance, inspection and enforcement 25 27 19 9 12 8 0 56 23 91
2019 Communications or public affairs 41 32 10 7 3 6 1 78 10 359
2019 Security 21 14 42 23 0 0 0 36 23 13
2019 Science and technology 37 32 13 9 4 5 0 72 14 409
2019 Administration and operations 33 35 14 11 5 3 1 69 17 579
2019 Human resources 34 36 9 9 7 4 1 73 17 253
2019 Financial management 25 34 19 8 7 6 0 63 17 163
2019 Procurement 45 23 17 10 2 4 0 71 12 46
2019 Real property 27 36 17 11 4 6 0 66 16 127
2019 Materiel management 31 26 18 16 9 0 0 58 25 31
2019 Information management 39 24 13 5 13 3 3 66 20 34
2019 Information technology 30 35 13 4 10 6 2 71 15 47
2019 Data sciences 33 27 23 8 0 9 0 66 9 43
2019 Policy 25 40 16 10 5 4 0 68 16 79
2019 Project management 36 37 13 6 5 4 0 76 11 286
2019 Other services to the public 39 28 13 10 6 4 0 70 16 844
2019 None of the above 29 33 14 10 8 6 0 66 20 652
2018 Client contact centre 28 32 16 13 6 5 0 64 20 207
2018 Compliance, inspection and enforcement 28 25 24 13 7 3 0 54 21 92
2018 Communications or public affairs 34 38 12 7 3 6 0 76 10 350
2018 Security 28 20 24 18 10 0 0 48 28 17
2018 Science and technology 31 31 17 11 5 5 0 66 17 395
2018 Administration and operations 30 32 15 11 7 5 0 65 19 587
2018 Human resources 32 34 12 13 2 6 0 71 17 237
2018 Financial management 34 36 15 6 6 2 0 72 12 161
2018 Procurement 41 24 11 13 10 0 0 65 24 42
2018 Real property 26 31 19 11 8 4 0 60 20 116
2018 Materiel management 32 23 17 13 9 6 0 58 23 38
2018 Information management 41 30 5 11 5 8 0 77 17 34
2018 Information technology 37 17 29 9 2 7 0 58 11 49
2018 Data sciences 55 16 0 20 3 6 0 76 24 33
2018 Policy 34 41 15 6 3 1 0 76 9 85
2018 Project management 31 35 15 9 7 3 0 68 16 315
2018 Other services to the public 37 24 15 10 9 5 0 64 20 786
2018 None of the above 23 29 18 11 12 5 0 56 25 614

Question 33. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 24 34 19 15 7 2 0 58 22 65
2022 Federal regulators 20 54 11 5 9 0 0 74 14 20
2022 Compliance, inspection and enforcement 10 40 8 22 19 0 0 50 42 85
2022 Communications or public affairs 38 33 14 11 3 0 0 72 14 235
2022 Security 27 14 28 8 13 10 0 46 23 15
2022 Science and technology 25 32 16 18 6 3 0 59 24 345
2022 Administration and operations 35 30 13 11 7 3 1 67 19 495
2022 Human resources 31 38 15 8 5 3 0 71 13 225
2022 Financial management 36 36 13 10 4 1 0 72 15 160
2022 Procurement 29 37 14 15 4 2 0 67 19 45
2022 Real property 33 30 17 10 7 3 0 64 18 130
2022 Materiel management 14 45 8 15 18 0 0 59 34 30
2022 Information management 39 17 21 18 4 2 0 57 22 35
2022 Information technology 26 41 14 8 9 1 0 68 17 55
2022 Data sciences 28 33 11 23 3 0 2 62 27 30
2022 Policy 34 37 10 12 4 3 0 73 17 90
2022 Project management 32 33 16 12 7 1 0 66 18 340
2022 Other services to the public 21 29 16 16 17 2 0 51 34 275
2022 None of the above 23 31 13 15 16 3 0 55 32 375
2020 Client contact centre 20 38 29 2 6 5 0 61 8 48
2020 Federal regulators 7 66 21 0 0 7 0 78 0 14
2020 Compliance, inspection and enforcement 17 25 14 34 10 0 0 42 44 88
2020 Communications or public affairs 36 38 14 8 2 2 0 75 10 252
2020 Security 39 28 12 21 0 0 0 68 21 10
2020 Science and technology 31 35 17 11 5 1 0 67 16 404
2020 Administration and operations 40 32 11 9 6 2 0 74 15 526
2020 Human resources 34 33 14 13 4 3 0 69 17 214
2020 Financial management 34 40 10 7 5 3 0 77 13 178
2020 Procurement 34 46 11 7 0 2 0 81 7 52
2020 Real property 35 37 18 4 5 2 0 74 8 115
2020 Materiel management 26 35 16 16 7 0 0 61 23 22
2020 Information management 34 30 13 17 3 3 0 66 21 32
2020 Information technology 37 37 9 5 5 7 0 79 11 58
2020 Data sciences 43 36 10 7 4 0 0 79 11 27
2020 Policy 36 30 17 5 8 5 0 69 14 112
2020 Project management 31 43 11 7 7 2 0 75 14 270
2020 Other services to the public 26 29 16 16 11 2 0 56 28 338
2020 None of the above 26 29 17 15 11 2 0 56 27 450
2019 Client contact centre 28 32 13 11 8 8 1 66 20 173
2019 Federal regulators 6 44 18 8 19 6 0 53 29 14
2019 Compliance, inspection and enforcement 17 28 18 20 16 1 0 45 37 91
2019 Communications or public affairs 37 34 11 10 4 4 0 73 15 360
2019 Security 17 23 26 34 0 0 0 40 34 13
2019 Science and technology 32 31 14 15 6 2 0 64 22 409
2019 Administration and operations 30 34 15 13 7 1 0 64 21 578
2019 Human resources 29 36 19 7 8 1 1 66 15 253
2019 Financial management 24 38 15 11 8 3 0 64 20 162
2019 Procurement 37 32 15 12 4 0 0 70 15 46
2019 Real property 21 41 19 10 6 3 0 63 17 127
2019 Materiel management 22 29 23 15 9 2 0 52 25 31
2019 Information management 36 24 7 16 14 0 3 62 31 34
2019 Information technology 27 37 10 11 13 2 0 65 24 48
2019 Data sciences 31 34 16 15 2 2 0 67 17 43
2019 Policy 25 35 11 19 8 1 0 61 28 78
2019 Project management 27 39 14 12 6 2 0 67 18 285
2019 Other services to the public 38 26 13 11 9 3 0 66 21 845
2019 None of the above 26 27 17 15 12 2 0 55 27 650
2018 Client contact centre 25 36 15 14 8 2 0 62 23 207
2018 Compliance, inspection and enforcement 22 26 16 22 13 2 0 49 35 92
2018 Communications or public affairs 32 37 14 9 6 2 0 71 15 349
2018 Security 24 24 18 30 4 0 0 48 34 17
2018 Science and technology 27 32 16 17 8 2 0 59 25 395
2018 Administration and operations 25 32 19 12 9 2 0 59 22 584
2018 Human resources 28 35 13 18 2 3 0 65 21 236
2018 Financial management 31 41 12 7 8 1 0 72 15 161
2018 Procurement 29 36 13 13 8 0 0 65 21 42
2018 Real property 21 32 23 13 9 1 0 54 22 115
2018 Materiel management 22 29 22 15 8 4 0 53 24 38
2018 Information management 46 23 13 11 8 0 0 69 19 34
2018 Information technology 37 20 29 10 4 0 0 56 14 49
2018 Data sciences 47 11 16 20 3 3 0 60 23 33
2018 Policy 29 34 20 9 7 0 0 63 17 84
2018 Project management 26 35 17 13 9 1 0 62 22 313
2018 Other services to the public 31 26 14 15 11 2 0 59 27 785
2018 None of the above 22 28 15 18 14 3 0 52 33 613

Question 34. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 25 18 18 16 12 9 2 48 31 65
2022 Federal regulators 9 31 35 11 9 4 0 42 21 20
2022 Compliance, inspection and enforcement 3 27 25 20 25 1 0 30 45 85
2022 Communications or public affairs 22 35 19 18 5 3 0 58 23 240
2022 Security 13 14 37 7 19 10 0 30 29 15
2022 Science and technology 16 32 16 18 12 6 0 51 32 345
2022 Administration and operations 21 35 15 15 10 4 1 58 26 490
2022 Human resources 26 28 20 15 7 3 0 56 23 225
2022 Financial management 22 38 13 18 7 3 0 61 26 160
2022 Procurement 22 30 19 16 11 2 0 53 27 45
2022 Real property 21 33 16 16 10 5 0 56 27 130
2022 Materiel management 11 21 27 22 16 3 0 33 39 30
2022 Information management 29 22 22 14 6 6 0 55 21 35
2022 Information technology 18 36 17 9 11 8 0 59 22 55
2022 Data sciences 22 25 20 17 14 0 2 49 31 30
2022 Policy 22 30 23 17 5 3 0 54 22 90
2022 Project management 18 33 20 16 9 4 0 53 26 340
2022 Other services to the public 15 23 14 23 21 4 0 40 46 275
2022 None of the above 16 25 19 19 16 5 0 44 36 375
2020 Client contact centre 10 50 22 10 6 2 0 61 16 49
2020 Federal regulators 7 59 7 28 0 0 0 66 28 14
2020 Compliance, inspection and enforcement 12 15 20 33 20 0 0 28 53 89
2020 Communications or public affairs 20 39 17 14 6 3 0 61 21 254
2020 Security 21 18 9 18 12 22 0 50 38 10
2020 Science and technology 21 31 21 19 5 2 0 54 25 404
2020 Administration and operations 27 33 17 14 7 2 0 61 22 529
2020 Human resources 22 38 15 14 8 4 0 62 22 213
2020 Financial management 20 40 17 10 6 6 0 65 17 178
2020 Procurement 22 46 16 9 4 4 0 70 13 52
2020 Real property 19 45 21 6 6 4 0 67 12 115
2020 Materiel management 13 29 19 26 13 0 0 42 39 22
2020 Information management 27 39 12 6 6 10 0 74 13 32
2020 Information technology 26 39 13 8 4 11 0 72 13 59
2020 Data sciences 18 53 18 4 4 3 0 73 8 26
2020 Policy 21 31 18 16 9 6 0 55 26 112
2020 Project management 18 40 19 13 6 2 0 60 20 268
2020 Other services to the public 14 30 19 19 14 3 0 46 34 340
2020 None of the above 17 30 20 15 13 6 0 49 29 450
2019 Client contact centre 17 31 19 11 10 10 1 55 24 173
2019 Federal regulators 6 32 38 8 10 6 0 40 19 14
2019 Compliance, inspection and enforcement 12 22 19 18 27 2 0 34 47 91
2019 Communications or public affairs 26 27 15 17 8 6 1 57 27 359
2019 Security 17 23 26 23 4 7 0 43 29 13
2019 Science and technology 20 30 19 15 10 6 0 53 26 408
2019 Administration and operations 21 32 20 17 8 2 0 54 25 578
2019 Human resources 19 32 18 18 7 4 2 53 27 253
2019 Financial management 16 30 23 21 8 2 0 47 30 162
2019 Procurement 31 32 21 8 8 0 0 64 15 46
2019 Real property 17 30 29 15 10 0 0 47 25 127
2019 Materiel management 12 32 22 11 20 2 0 45 32 31
2019 Information management 38 13 13 19 11 2 3 55 32 34
2019 Information technology 15 40 11 22 8 4 0 57 31 48
2019 Data sciences 14 33 16 27 4 5 0 50 33 43
2019 Policy 14 31 20 23 8 4 0 47 32 79
2019 Project management 19 35 17 18 7 3 0 56 26 285
2019 Other services to the public 26 28 15 16 11 4 0 56 28 843
2019 None of the above 18 27 20 16 13 5 0 48 31 651
2018 Client contact centre 16 32 21 18 7 6 0 51 27 207
2018 Compliance, inspection and enforcement 10 28 19 25 17 0 0 39 42 92
2018 Communications or public affairs 22 32 20 16 6 4 0 56 23 349
2018 Security 18 14 10 24 34 0 0 32 58 17
2018 Science and technology 16 32 21 18 9 4 0 50 28 393
2018 Administration and operations 15 30 20 19 12 4 0 47 31 586
2018 Human resources 16 33 16 22 8 5 0 52 31 237
2018 Financial management 20 38 20 11 8 3 0 60 20 160
2018 Procurement 20 36 18 13 13 0 0 57 26 42
2018 Real property 13 25 27 19 14 2 0 39 34 116
2018 Materiel management 20 20 31 10 13 6 0 42 24 38
2018 Information management 32 26 10 22 5 5 0 61 29 34
2018 Information technology 29 19 24 12 7 10 0 53 21 49
2018 Data sciences 34 30 9 18 3 6 0 68 23 33
2018 Policy 14 33 26 16 10 1 0 48 26 85
2018 Project management 15 33 20 19 11 2 0 49 30 314
2018 Other services to the public 21 27 18 17 14 4 0 49 32 782
2018 None of the above 14 25 20 22 15 4 0 41 38 614

Question 35. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 23 22 17 24 11 3 0 47 36 65
2022 Federal regulators 9 51 31 5 4 0 0 60 9 20
2022 Compliance, inspection and enforcement 5 25 19 15 30 5 0 32 48 85
2022 Communications or public affairs 25 37 10 18 10 1 0 62 28 240
2022 Security 19 22 21 14 13 10 0 46 31 15
2022 Science and technology 18 29 17 24 10 2 0 48 35 345
2022 Administration and operations 19 36 15 18 10 2 0 57 28 495
2022 Human resources 24 31 18 18 7 2 0 56 26 225
2022 Financial management 26 29 18 17 9 1 0 56 26 160
2022 Procurement 15 39 18 14 12 2 0 55 27 45
2022 Real property 24 29 22 13 9 2 0 55 23 130
2022 Materiel management 16 19 11 33 17 4 0 37 52 30
2022 Information management 23 26 19 18 10 5 0 51 29 35
2022 Information technology 18 25 31 11 13 2 0 44 25 55
2022 Data sciences 19 42 15 14 9 0 2 62 23 30
2022 Policy 21 33 19 19 7 3 0 55 26 90
2022 Project management 15 37 15 19 12 1 0 53 32 340
2022 Other services to the public 14 26 18 21 21 2 0 40 42 275
2022 None of the above 14 28 17 21 18 3 0 43 40 375
2020 Client contact centre 14 49 16 13 8 0 0 63 22 49
2020 Federal regulators 21 29 23 20 7 0 0 50 27 14
2020 Compliance, inspection and enforcement 13 18 12 27 24 5 0 33 54 89
2020 Communications or public affairs 20 42 13 16 8 1 0 62 24 254
2020 Security 30 31 9 18 12 0 0 61 30 10
2020 Science and technology 16 36 18 21 7 2 0 53 28 404
2020 Administration and operations 23 35 17 15 9 1 0 59 24 528
2020 Human resources 21 39 13 17 8 2 0 61 25 214
2020 Financial management 23 42 13 16 2 3 0 67 19 178
2020 Procurement 26 42 15 9 6 2 0 70 15 52
2020 Real property 22 44 19 6 6 2 0 68 12 115
2020 Materiel management 19 25 20 19 16 0 0 44 35 22
2020 Information management 33 31 12 17 3 3 0 66 21 32
2020 Information technology 29 33 15 11 5 7 0 66 18 59
2020 Data sciences 22 50 17 4 7 0 0 72 11 27
2020 Policy 23 38 16 12 9 2 0 62 21 113
2020 Project management 19 37 16 19 8 1 0 57 27 270
2020 Other services to the public 12 33 18 17 17 2 0 46 35 340
2020 None of the above 16 32 15 20 14 2 0 49 35 450
2019 Client contact centre 19 34 16 16 9 6 0 56 26 173
2019 Federal regulators 6 32 38 0 24 0 0 38 24 14
2019 Compliance, inspection and enforcement 12 23 17 23 23 2 0 36 47 91
2019 Communications or public affairs 23 30 16 16 10 4 0 55 28 359
2019 Security 17 42 26 12 4 0 0 59 15 13
2019 Science and technology 18 33 14 22 10 3 0 52 33 409
2019 Administration and operations 16 34 16 20 12 1 0 50 33 579
2019 Human resources 23 28 14 23 10 2 0 52 34 252
2019 Financial management 15 31 21 17 15 2 0 47 32 163
2019 Procurement 20 29 14 20 16 0 0 50 36 46
2019 Real property 14 37 24 17 9 0 0 50 26 127
2019 Materiel management 9 42 13 18 17 0 0 51 35 31
2019 Information management 23 18 21 19 13 2 3 43 35 34
2019 Information technology 21 29 10 22 17 2 0 51 40 48
2019 Data sciences 16 42 14 16 5 7 0 63 23 43
2019 Policy 11 36 22 18 9 2 1 49 28 79
2019 Project management 14 36 20 18 10 2 0 51 28 286
2019 Other services to the public 23 30 14 16 13 3 0 54 31 847
2019 None of the above 17 28 18 18 16 3 0 47 35 651
2018 Client contact centre 16 36 19 16 10 2 0 54 27 206
2018 Compliance, inspection and enforcement 15 21 16 31 14 3 0 38 46 92
2018 Communications or public affairs 20 31 16 18 11 3 0 53 30 350
2018 Security 24 26 14 16 20 0 0 50 35 17
2018 Science and technology 15 31 18 23 12 2 0 47 35 394
2018 Administration and operations 16 30 17 23 12 2 0 47 36 586
2018 Human resources 17 37 15 20 8 4 0 56 29 236
2018 Financial management 19 29 24 18 9 1 0 48 27 160
2018 Procurement 16 39 7 13 26 0 0 54 39 42
2018 Real property 15 26 19 20 17 1 1 42 38 115
2018 Materiel management 10 25 29 18 14 4 0 36 33 37
2018 Information management 29 21 19 25 7 0 0 50 32 34
2018 Information technology 26 20 21 23 11 0 0 45 33 49
2018 Data sciences 22 37 15 13 9 3 0 61 23 32
2018 Policy 9 33 24 23 11 0 0 42 34 85
2018 Project management 11 31 20 24 13 1 0 43 37 315
2018 Other services to the public 19 27 15 20 17 2 0 47 38 785
2018 None of the above 14 27 16 20 20 3 0 42 41 613

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 15 15 13 1 9 3 67 16 65
2022 Federal regulators 18 37 14 6 5 20 0 68 14 20
2022 Compliance, inspection and enforcement 42 17 7 5 4 19 6 78 12 85
2022 Communications or public affairs 35 21 15 9 7 7 6 65 18 240
2022 Security 26 31 20 16 0 7 0 61 17 15
2022 Science and technology 26 20 9 7 8 21 9 65 21 345
2022 Administration and operations 32 18 14 6 6 17 7 65 16 495
2022 Human resources 51 19 12 8 4 5 2 75 12 225
2022 Financial management 46 16 13 8 4 8 4 71 14 160
2022 Procurement 23 7 20 15 15 10 10 38 37 45
2022 Real property 30 26 15 9 6 11 3 65 17 130
2022 Materiel management 17 23 18 6 19 11 6 48 30 30
2022 Information management 40 19 17 9 0 10 4 69 11 35
2022 Information technology 48 23 12 4 3 8 2 79 8 55
2022 Data sciences 30 17 21 11 3 10 8 58 17 30
2022 Policy 42 25 17 6 1 6 3 74 8 90
2022 Project management 29 25 16 9 4 10 6 64 16 340
2022 Other services to the public 21 13 12 11 14 21 9 47 36 275
2022 None of the above 29 13 9 7 10 20 12 61 25 375
2020 Client contact centre 38 22 19 2 11 5 4 66 13 49
2020 Federal regulators 27 39 0 7 7 14 7 83 17 14
2020 Compliance, inspection and enforcement 43 16 13 5 2 14 7 75 9 89
2020 Communications or public affairs 39 17 17 10 6 7 4 63 17 254
2020 Security 42 49 9 0 0 0 0 91 0 10
2020 Science and technology 30 18 13 9 9 15 7 61 22 404
2020 Administration and operations 34 18 13 9 7 12 6 64 20 527
2020 Human resources 48 18 14 8 0 6 5 75 10 214
2020 Financial management 43 20 7 9 4 10 7 76 15 178
2020 Procurement 51 13 5 4 10 11 6 77 16 52
2020 Real property 38 25 9 4 6 15 4 78 11 115
2020 Materiel management 15 6 16 19 13 24 7 30 47 22
2020 Information management 47 21 9 13 0 10 0 76 15 32
2020 Information technology 37 30 18 5 2 8 0 73 8 59
2020 Data sciences 21 25 14 0 13 10 17 63 18 27
2020 Policy 50 30 10 3 2 4 1 84 5 113
2020 Project management 35 24 17 7 4 10 4 68 12 270
2020 Other services to the public 24 15 14 10 11 17 10 53 28 341
2020 None of the above 26 17 12 11 11 16 7 57 28 448
2019 Client contact centre 41 17 11 6 6 16 3 72 15 174
2019 Federal regulators 22 14 0 28 12 17 6 48 52 14
2019 Compliance, inspection and enforcement 38 20 12 9 1 21 0 73 13 91
2019 Communications or public affairs 35 16 18 12 7 10 3 58 21 359
2019 Security 42 35 8 7 0 7 0 83 8 13
2019 Science and technology 22 16 16 11 9 20 6 51 27 410
2019 Administration and operations 28 18 16 11 10 12 5 56 25 578
2019 Human resources 53 18 12 7 1 6 3 78 9 252
2019 Financial management 36 19 11 8 8 15 3 68 19 164
2019 Procurement 54 15 8 0 8 11 4 81 10 46
2019 Real property 28 24 18 13 3 6 8 61 18 129
2019 Materiel management 21 32 17 13 9 9 0 57 24 31
2019 Information management 56 22 12 0 2 5 3 84 3 34
2019 Information technology 32 30 20 5 4 3 6 68 10 48
2019 Data sciences 34 18 5 16 11 10 7 62 32 43
2019 Policy 41 32 18 3 4 4 0 75 7 79
2019 Project management 31 21 15 10 8 12 3 61 22 284
2019 Other services to the public 31 14 10 14 12 15 4 55 32 844
2019 None of the above 28 15 14 9 9 19 6 58 24 653
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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 18 56 8 13 3 2 0 76 16 65
2022 Federal regulators 38 39 14 9 0 0 0 77 9 20
2022 Compliance, inspection and enforcement 10 41 21 17 10 1 0 52 28 85
2022 Communications or public affairs 36 47 10 4 3 0 0 83 8 240
2022 Security 21 56 23 0 0 0 0 77 0 15
2022 Science and technology 25 52 11 8 3 1 0 77 12 345
2022 Administration and operations 34 41 9 10 4 1 1 76 14 495
2022 Human resources 37 42 12 6 2 1 0 80 8 225
2022 Financial management 31 44 15 7 2 1 0 77 8 160
2022 Procurement 22 51 16 5 6 0 0 72 12 45
2022 Real property 33 37 16 7 7 0 0 70 14 130
2022 Materiel management 16 23 29 24 9 0 0 39 33 30
2022 Information management 29 43 6 15 2 5 0 75 19 35
2022 Information technology 22 45 17 8 7 0 0 67 16 55
2022 Data sciences 27 49 14 7 3 0 0 77 9 30
2022 Policy 41 44 13 2 0 0 0 85 2 90
2022 Project management 27 48 13 8 3 1 0 76 11 340
2022 Other services to the public 21 38 18 16 7 1 0 60 23 275
2022 None of the above 22 40 16 11 9 1 0 63 20 375
2020 Client contact centre 20 54 20 6 0 0 0 74 6 48
2020 Federal regulators 16 57 20 0 7 0 0 73 7 14
2020 Compliance, inspection and enforcement 22 29 24 18 7 1 0 51 25 89
2020 Communications or public affairs 31 48 11 8 3 0 0 79 11 254
2020 Security 41 39 21 0 0 0 0 79 0 10
2020 Science and technology 32 43 15 7 1 0 0 76 8 403
2020 Administration and operations 33 42 14 8 2 1 0 75 10 527
2020 Human resources 35 46 9 8 2 0 0 81 10 214
2020 Financial management 36 44 12 6 1 1 0 81 6 177
2020 Procurement 31 57 10 2 0 0 0 88 2 52
2020 Real property 31 44 15 7 1 1 0 76 8 115
2020 Materiel management 18 48 27 0 3 4 0 69 3 22
2020 Information management 35 56 3 6 0 0 0 91 6 32
2020 Information technology 30 36 23 8 2 2 0 67 10 59
2020 Data sciences 28 40 21 7 4 0 0 68 11 27
2020 Policy 47 35 7 10 0 1 0 83 11 113
2020 Project management 27 50 13 5 4 0 0 78 9 270
2020 Other services to the public 22 39 18 14 6 1 0 62 20 340
2020 None of the above 21 39 22 11 5 2 0 61 17 450
2019 Client contact centre 30 39 17 7 3 3 0 72 11 174
2019 Federal regulators 13 50 26 0 11 0 0 63 11 14
2019 Compliance, inspection and enforcement 27 34 16 17 6 1 0 62 22 91
2019 Communications or public affairs 36 44 10 7 2 0 0 81 9 361
2019 Security 28 64 7 0 0 0 0 93 0 13
2019 Science and technology 29 48 14 7 2 0 0 77 9 409
2019 Administration and operations 28 44 18 7 3 0 0 72 10 576
2019 Human resources 31 44 12 9 2 0 1 76 11 252
2019 Financial management 30 44 17 6 3 1 0 75 9 162
2019 Procurement 37 43 10 10 0 0 0 80 10 46
2019 Real property 29 39 20 8 5 0 0 67 13 129
2019 Materiel management 19 53 15 13 0 0 0 72 13 31
2019 Information management 39 36 14 8 2 0 0 75 11 34
2019 Information technology 35 34 14 10 5 2 0 70 15 48
2019 Data sciences 23 52 9 12 2 2 0 76 14 43
2019 Policy 26 38 16 18 1 0 0 65 19 79
2019 Project management 28 45 14 9 4 0 0 73 13 286
2019 Other services to the public 34 39 13 8 4 1 0 74 12 846
2019 None of the above 26 37 21 10 5 1 0 64 15 649
2018 Client contact centre 23 50 14 9 5 0 0 73 13 206
2018 Compliance, inspection and enforcement 22 35 22 19 1 0 0 57 21 92
2018 Communications or public affairs 39 42 10 8 2 0 0 80 10 350
2018 Security 37 47 16 0 0 0 0 84 0 17
2018 Science and technology 28 45 14 9 2 1 0 75 11 396
2018 Administration and operations 28 42 15 11 3 1 0 71 14 585
2018 Human resources 37 41 9 8 3 2 0 79 11 237
2018 Financial management 30 45 18 4 1 1 1 76 5 161
2018 Procurement 29 41 18 5 8 0 0 70 12 42
2018 Real property 29 26 19 11 14 1 0 55 26 115
2018 Materiel management 22 51 4 9 13 0 0 74 22 38
2018 Information management 33 49 12 6 0 0 0 82 6 34
2018 Information technology 39 33 14 11 4 0 0 71 15 49
2018 Data sciences 46 38 7 6 3 0 0 84 9 33
2018 Policy 40 35 9 14 1 0 0 75 16 85
2018 Project management 23 50 13 8 6 0 0 73 14 314
2018 Other services to the public 30 38 15 10 5 1 0 69 16 786
2018 None of the above 19 38 22 12 8 1 0 58 20 615

Question 38. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 12 36 20 23 4 5 0 51 28 65
2022 Federal regulators 6 33 37 11 14 0 0 38 25 20
2022 Compliance, inspection and enforcement 2 28 24 24 20 2 0 31 45 85
2022 Communications or public affairs 16 40 19 16 7 2 0 57 23 240
2022 Security 13 37 37 13 0 0 0 50 13 15
2022 Science and technology 9 35 24 21 9 3 0 44 31 345
2022 Administration and operations 13 38 18 19 8 2 1 53 28 495
2022 Human resources 20 35 20 18 6 2 0 55 25 225
2022 Financial management 19 35 21 13 11 2 0 55 24 160
2022 Procurement 4 47 16 26 6 2 0 51 33 45
2022 Real property 13 26 29 18 13 1 0 39 32 130
2022 Materiel management 2 31 16 46 5 0 0 33 51 30
2022 Information management 12 28 17 39 2 3 0 41 42 35
2022 Information technology 21 27 28 12 12 0 0 49 24 55
2022 Data sciences 15 38 27 18 3 0 0 53 21 30
2022 Policy 10 38 17 27 5 4 0 50 33 90
2022 Project management 10 36 22 22 6 3 0 48 29 340
2022 Other services to the public 9 27 23 27 14 1 0 36 41 275
2022 None of the above 10 30 23 19 15 3 0 41 35 375
2020 Client contact centre 8 53 17 19 0 2 0 63 20 49
2020 Federal regulators 7 38 14 28 7 7 0 48 37 14
2020 Compliance, inspection and enforcement 9 26 18 32 12 1 1 36 46 89
2020 Communications or public affairs 16 44 18 18 4 1 0 60 22 253
2020 Science and technology 14 38 25 17 3 3 0 54 20 401
2020 Administration and operations 20 41 19 14 4 1 0 62 19 527
2020 Human resources 23 36 15 16 6 2 1 62 23 212
2020 Financial management 20 44 13 16 4 3 1 66 21 175
2020 Procurement 27 46 17 6 4 0 0 73 10 52
2020 Real property 20 44 19 11 3 2 0 66 15 115
2020 Materiel management 6 46 12 29 0 7 0 56 31 22
2020 Information management 9 44 18 26 0 3 0 54 27 32
2020 Information technology 17 38 17 17 6 4 0 57 25 59
2020 Data sciences 23 33 26 4 11 4 0 58 15 26
2020 Policy 17 34 18 18 10 4 0 53 29 111
2020 Project management 13 39 24 16 5 3 0 54 22 268
2020 Other services to the public 10 33 22 23 10 1 0 44 33 341
2020 None of the above 12 32 26 21 7 2 0 45 28 447
2019 Client contact centre 15 35 18 15 5 11 0 57 22 174
2019 Federal regulators 0 18 35 23 18 6 0 19 44 14
2019 Compliance, inspection and enforcement 11 35 12 31 11 0 0 46 42 91
2019 Communications or public affairs 22 33 19 18 5 3 0 57 24 358
2019 Security 12 51 14 23 0 0 0 63 23 13
2019 Science and technology 15 36 21 18 7 4 0 53 26 406
2019 Administration and operations 13 35 24 20 6 1 0 49 27 576
2019 Human resources 17 31 17 25 7 1 1 50 33 249
2019 Financial management 14 31 27 14 13 1 0 45 27 162
2019 Procurement 11 49 19 15 6 0 0 60 21 46
2019 Real property 10 31 36 17 5 0 0 41 22 128
2019 Materiel management 17 28 29 19 4 2 0 46 24 31
2019 Information management 23 23 27 19 8 0 0 47 27 34
2019 Information technology 15 30 23 23 8 0 0 46 32 48
2019 Data sciences 7 48 15 18 4 8 0 60 24 43
2019 Policy 7 30 23 28 10 1 1 39 38 79
2019 Project management 13 35 23 22 6 1 0 48 29 285
2019 Other services to the public 23 32 17 16 8 3 0 57 25 848
2019 None of the above 16 29 24 19 8 4 0 47 28 653

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 20 37 16 12 9 7 0 61 22 65
2022 Federal regulators 26 55 11 0 9 0 0 80 9 20
2022 Compliance, inspection and enforcement 21 29 18 20 11 1 0 51 31 85
2022 Communications or public affairs 31 37 12 15 3 1 1 70 18 240
2022 Security 19 45 0 23 0 0 13 74 26 15
2022 Science and technology 25 40 12 16 5 2 0 66 22 345
2022 Administration and operations 33 40 10 10 4 2 0 75 15 490
2022 Human resources 43 37 10 6 1 3 0 83 8 225
2022 Financial management 32 35 18 7 4 4 1 70 12 160
2022 Procurement 28 43 17 9 0 4 0 73 9 45
2022 Real property 31 38 10 13 5 3 1 71 18 130
2022 Materiel management 23 31 9 31 6 0 0 54 37 30
2022 Information management 30 33 7 13 13 4 0 66 27 35
2022 Information technology 23 40 14 10 8 3 2 66 19 55
2022 Data sciences 28 38 17 11 6 0 0 66 17 30
2022 Policy 35 36 12 10 5 2 1 73 15 90
2022 Project management 23 43 13 14 3 3 0 68 18 340
2022 Other services to the public 25 39 12 12 8 3 2 67 21 275
2022 None of the above 28 33 13 10 13 2 0 62 24 375
2020 Client contact centre 16 57 16 6 4 0 0 73 10 49
2020 Federal regulators 21 36 16 14 14 0 0 57 27 14
2020 Compliance, inspection and enforcement 26 34 9 20 10 1 0 60 31 89
2020 Communications or public affairs 37 38 10 10 3 0 0 76 13 253
2020 Security 39 49 0 0 12 0 0 88 12 10
2020 Science and technology 31 41 12 12 3 2 0 73 16 403
2020 Administration and operations 43 36 8 7 4 2 1 81 11 526
2020 Human resources 50 36 5 3 3 2 0 88 6 213
2020 Financial management 36 37 8 8 4 4 2 78 13 177
2020 Procurement 40 44 7 4 4 2 0 86 8 51
2020 Real property 31 42 14 5 4 2 2 76 10 114
2020 Materiel management 37 13 10 30 7 4 0 52 38 22
2020 Information management 35 44 10 9 0 0 3 81 9 32
2020 Information technology 27 28 26 12 4 3 0 57 16 59
2020 Data sciences 36 39 11 10 3 0 0 75 14 27
2020 Policy 37 34 17 6 2 3 1 74 8 112
2020 Project management 37 35 13 10 4 1 0 73 14 268
2020 Other services to the public 29 34 14 14 5 4 0 66 20 341
2020 None of the above 28 37 16 11 4 3 0 67 16 448
2019 Client contact centre 30 33 13 14 3 5 2 68 18 174
2019 Federal regulators 17 35 35 13 0 0 0 52 13 14
2019 Compliance, inspection and enforcement 25 36 9 14 12 3 2 63 28 91
2019 Communications or public affairs 38 37 11 10 2 2 1 77 12 361
2019 Security 25 60 7 7 0 0 0 86 7 13
2019 Science and technology 27 42 16 9 4 2 0 70 13 407
2019 Administration and operations 36 32 16 9 4 1 1 70 14 580
2019 Human resources 47 34 6 6 4 4 0 84 10 251
2019 Financial management 31 39 9 11 6 2 2 72 18 164
2019 Procurement 42 37 5 4 10 2 0 80 14 46
2019 Real property 31 37 20 7 5 0 0 68 12 128
2019 Materiel management 31 28 18 20 4 0 0 58 24 31
2019 Information management 41 32 11 8 5 0 3 75 13 34
2019 Information technology 29 40 13 9 5 2 2 72 14 48
2019 Data sciences 30 37 16 10 2 5 0 70 13 43
2019 Policy 25 48 10 9 5 2 0 75 15 78
2019 Project management 37 35 14 10 4 0 0 72 14 287
2019 Other services to the public 38 32 10 9 7 2 1 72 17 847
2019 None of the above 29 32 15 13 8 2 1 63 21 650
2018 Client contact centre 21 40 17 12 7 2 1 63 20 206
2018 Compliance, inspection and enforcement 25 28 16 18 12 1 0 54 30 92
2018 Communications or public affairs 39 38 10 8 3 2 1 79 12 348
2018 Security 25 36 14 20 0 5 0 64 21 17
2018 Science and technology 29 39 13 11 6 2 0 69 17 398
2018 Administration and operations 37 38 12 9 3 1 0 75 12 584
2018 Human resources 52 33 5 7 2 2 0 87 9 237
2018 Financial management 32 41 13 7 4 2 1 76 11 161
2018 Procurement 33 39 7 7 13 0 2 73 20 42
2018 Real property 28 36 17 6 11 1 1 65 18 116
2018 Materiel management 23 47 13 17 0 0 0 70 17 38
2018 Information management 52 35 5 5 3 0 0 87 8 33
2018 Information technology 28 39 16 12 2 2 0 69 15 49
2018 Data sciences 42 42 9 3 3 0 0 85 6 33
2018 Policy 43 28 20 4 3 2 0 73 7 85
2018 Project management 34 37 13 9 5 0 1 72 15 314
2018 Other services to the public 32 35 13 10 7 2 1 69 17 788
2018 None of the above 25 36 16 11 9 2 1 63 21 615

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 21 44 16 5 9 4 0 68 15 60
2022 Federal regulators 24 56 15 0 0 5 0 85 0 20
2022 Compliance, inspection and enforcement 18 43 13 17 6 1 1 63 24 85
2022 Communications or public affairs 40 40 13 4 2 1 0 81 6 240
2022 Security 38 19 35 8 0 0 0 57 8 15
2022 Science and technology 30 42 17 10 1 0 0 72 11 345
2022 Administration and operations 36 35 15 9 4 2 0 72 13 495
2022 Human resources 32 40 14 10 3 1 0 72 13 225
2022 Financial management 35 38 19 3 3 2 0 73 7 160
2022 Procurement 25 37 30 8 0 0 0 62 8 45
2022 Real property 31 38 20 7 3 1 0 70 10 130
2022 Materiel management 27 24 19 21 9 0 0 51 30 30
2022 Information management 37 38 10 6 5 4 0 79 11 35
2022 Information technology 35 33 19 2 11 0 0 68 13 55
2022 Data sciences 36 41 14 9 0 0 0 77 9 30
2022 Policy 33 43 15 6 2 2 0 77 8 90
2022 Project management 32 45 14 7 2 1 0 78 9 340
2022 Other services to the public 24 34 23 13 4 2 0 60 17 275
2022 None of the above 26 36 18 7 10 2 0 63 18 375
2020 Client contact centre 19 50 20 9 0 2 0 70 9 48
2020 Federal regulators 20 46 28 7 0 0 0 66 7 14
2020 Compliance, inspection and enforcement 29 31 18 17 4 1 0 61 21 89
2020 Communications or public affairs 35 42 17 3 3 0 0 78 5 254
2020 Security 48 40 0 0 12 0 0 88 12 10
2020 Science and technology 36 39 15 7 2 1 0 76 9 403
2020 Administration and operations 39 36 15 5 3 1 0 77 8 528
2020 Human resources 38 41 11 7 1 0 0 80 9 214
2020 Financial management 34 38 19 5 2 2 0 73 8 175
2020 Procurement 39 44 11 4 2 0 0 83 6 52
2020 Real property 35 41 16 5 3 1 0 76 8 115
2020 Materiel management 38 26 20 10 7 0 0 64 16 22
2020 Information management 36 46 9 9 0 0 0 82 9 32
2020 Information technology 33 37 19 5 2 4 0 73 7 59
2020 Data sciences 34 45 10 7 4 0 0 79 11 27
2020 Policy 37 34 17 6 1 4 0 75 7 113
2020 Project management 35 40 14 6 4 0 0 75 11 269
2020 Other services to the public 30 33 20 8 7 2 0 64 16 340
2020 None of the above 25 36 25 8 4 1 0 62 12 446
2019 Client contact centre 31 32 21 5 4 7 0 67 10 171
2019 Federal regulators 11 47 36 0 5 0 0 59 5 14
2019 Compliance, inspection and enforcement 20 39 20 11 7 3 0 61 19 91
2019 Communications or public affairs 40 38 13 7 1 1 0 79 8 360
2019 Security 28 65 0 7 0 0 0 93 7 13
2019 Science and technology 30 43 16 7 3 1 0 74 10 408
2019 Administration and operations 28 37 21 9 3 1 0 66 13 579
2019 Human resources 33 44 12 7 2 2 0 79 9 251
2019 Financial management 25 38 20 6 8 3 0 64 15 163
2019 Procurement 36 43 11 6 2 2 0 80 8 46
2019 Real property 25 45 19 6 4 1 0 71 10 129
2019 Materiel management 29 27 29 11 4 0 0 56 15 31
2019 Information management 41 22 30 5 2 0 0 63 8 34
2019 Information technology 33 29 20 6 12 0 0 63 18 48
2019 Data sciences 37 42 11 8 0 2 0 81 8 43
2019 Policy 25 39 22 6 6 1 1 65 13 79
2019 Project management 34 45 12 6 3 1 0 79 9 286
2019 Other services to the public 37 33 16 8 5 1 0 71 14 845
2019 None of the above 28 35 19 11 6 2 0 64 17 645
2018 Client contact centre 24 38 20 11 5 2 0 63 16 204
2018 Compliance, inspection and enforcement 18 38 17 19 5 2 0 58 25 91
2018 Communications or public affairs 38 38 15 6 2 1 0 76 8 349
2018 Security 28 19 48 6 0 0 0 46 6 17
2018 Science and technology 30 37 16 12 3 1 0 68 15 395
2018 Administration and operations 29 39 20 9 3 1 0 69 12 579
2018 Human resources 37 37 14 6 2 4 0 77 8 237
2018 Financial management 24 43 20 8 3 2 0 68 11 158
2018 Procurement 33 34 16 11 6 0 0 67 17 42
2018 Real property 24 37 18 13 8 0 0 62 21 114
2018 Materiel management 22 40 28 11 0 0 0 61 11 37
2018 Information management 48 30 19 3 0 0 0 78 3 34
2018 Information technology 31 30 22 14 2 0 0 62 16 49
2018 Data sciences 52 27 13 6 0 0 3 80 7 33
2018 Policy 30 41 16 6 4 2 0 73 11 83
2018 Project management 25 41 20 10 5 0 0 66 15 313
2018 Other services to the public 31 35 17 10 5 2 0 68 16 784
2018 None of the above 22 35 21 13 7 1 0 59 20 615

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 18 36 13 9 15 7 2 59 27 65
2022 Federal regulators 20 26 26 19 5 4 0 48 25 20
2022 Compliance, inspection and enforcement 10 30 21 12 23 5 0 42 37 85
2022 Communications or public affairs 26 27 11 17 10 8 1 58 30 235
2022 Security 13 31 15 14 13 14 0 51 31 15
2022 Science and technology 20 25 16 19 13 6 1 49 34 345
2022 Administration and operations 21 28 16 13 12 7 3 55 27 495
2022 Human resources 31 25 16 12 8 5 4 62 21 225
2022 Financial management 27 22 24 10 4 8 5 56 16 160
2022 Procurement 18 25 28 3 16 4 6 47 22 45
2022 Real property 25 27 16 11 9 10 3 60 22 130
2022 Materiel management 10 29 33 16 11 0 0 40 27 30
2022 Information management 17 34 21 14 7 7 0 55 22 35
2022 Information technology 16 33 20 9 11 10 1 55 22 55
2022 Data sciences 26 25 29 10 5 5 0 54 16 30
2022 Policy 17 25 21 14 8 15 0 50 26 90
2022 Project management 18 28 19 11 12 12 1 52 26 340
2022 Other services to the public 17 21 17 24 15 6 0 41 41 275
2022 None of the above 20 22 15 13 21 7 2 47 37 375
2020 Client contact centre 17 38 19 13 8 4 0 57 23 49
2020 Federal regulators 14 38 21 7 21 0 0 52 28 14
2020 Compliance, inspection and enforcement 20 18 10 27 20 5 1 40 49 88
2020 Communications or public affairs 22 28 20 12 10 8 0 54 24 253
2020 Security 39 10 0 0 21 30 0 71 29 10
2020 Science and technology 21 28 18 14 11 8 1 53 27 403
2020 Administration and operations 27 28 17 10 11 6 2 60 22 527
2020 Human resources 37 24 14 10 5 7 2 68 17 213
2020 Financial management 22 26 19 8 9 11 3 57 20 177
2020 Procurement 18 32 19 6 9 14 2 59 18 52
2020 Real property 28 30 18 15 4 5 1 61 20 113
2020 Materiel management 18 42 17 3 13 7 0 64 18 22
2020 Information management 29 24 18 10 12 9 0 57 23 32
2020 Information technology 24 23 19 9 8 17 0 56 20 59
2020 Data sciences 26 28 18 18 3 7 0 58 23 27
2020 Policy 21 22 16 18 6 15 3 52 29 113
2020 Project management 22 30 17 9 12 8 1 57 24 269
2020 Other services to the public 19 30 14 17 14 6 0 52 33 339
2020 None of the above 20 25 18 18 13 5 1 48 33 450
2019 Client contact centre 20 24 22 12 6 11 5 53 21 172
2019 Federal regulators 6 35 37 12 5 6 0 43 18 14
2019 Compliance, inspection and enforcement 12 25 19 13 25 7 0 39 41 91
2019 Communications or public affairs 26 30 17 13 8 5 1 60 23 360
2019 Security 17 48 16 14 0 5 0 68 15 13
2019 Science and technology 22 27 15 19 9 7 0 54 30 409
2019 Administration and operations 21 25 19 16 13 4 2 49 31 579
2019 Human resources 29 29 17 7 8 7 3 64 17 250
2019 Financial management 19 29 13 17 12 7 3 54 32 164
2019 Procurement 11 35 16 15 15 6 2 50 33 45
2019 Real property 16 26 20 17 10 10 1 48 30 129
2019 Materiel management 11 34 13 30 9 2 0 46 40 31
2019 Information management 24 19 9 24 13 12 0 48 41 34
2019 Information technology 15 36 22 10 9 6 0 55 21 48
2019 Data sciences 23 25 16 15 10 11 0 54 28 43
2019 Policy 18 21 16 18 15 6 5 44 37 79
2019 Project management 20 32 20 13 7 7 1 57 22 287
2019 Other services to the public 29 24 15 14 12 6 1 56 28 844
2019 None of the above 20 26 17 14 17 5 2 49 33 652
2018 Client contact centre 22 28 18 13 12 8 1 54 27 205
2018 Compliance, inspection and enforcement 13 23 16 25 20 3 0 37 46 92
2018 Communications or public affairs 26 26 14 17 11 6 1 56 30 348
2018 Security 18 26 18 4 24 10 0 49 31 17
2018 Science and technology 20 24 16 20 12 7 0 48 34 397
2018 Administration and operations 20 26 20 15 12 6 1 50 29 584
2018 Human resources 29 26 14 14 8 6 3 60 24 235
2018 Financial management 16 25 22 10 13 13 1 48 26 161
2018 Procurement 20 22 18 17 17 4 2 45 36 42
2018 Real property 20 26 19 12 16 5 1 49 30 116
2018 Materiel management 12 30 26 9 16 4 4 45 27 37
2018 Information management 37 16 13 17 6 11 0 60 26 34
2018 Information technology 25 25 24 12 8 6 0 52 22 49
2018 Data sciences 30 28 18 5 6 6 7 66 13 33
2018 Policy 13 29 20 14 11 11 2 48 28 85
2018 Project management 18 25 22 14 12 6 1 47 29 314
2018 Other services to the public 23 30 17 12 13 6 0 56 26 788
2018 None of the above 18 29 17 13 18 4 1 49 33 615

Question 42. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 14 35 18 15 15 3 0 51 31 65
2022 Federal regulators 20 38 10 23 10 0 0 57 33 20
2022 Compliance, inspection and enforcement 8 34 16 25 16 1 0 42 42 85
2022 Communications or public affairs 34 31 14 12 6 2 0 67 19 240
2022 Security 19 31 16 21 13 0 0 50 35 15
2022 Science and technology 22 41 13 15 9 1 0 63 25 345
2022 Administration and operations 25 37 15 13 8 2 0 63 22 490
2022 Human resources 29 32 17 13 6 2 0 63 20 225
2022 Financial management 28 39 16 11 4 1 1 69 15 160
2022 Procurement 19 38 28 8 8 0 0 57 16 45
2022 Real property 20 37 15 20 8 1 0 57 28 130
2022 Materiel management 14 23 37 21 6 0 0 37 26 30
2022 Information management 21 31 17 6 19 6 0 56 26 35
2022 Information technology 18 36 18 12 12 4 0 56 25 55
2022 Data sciences 38 32 20 5 4 0 0 70 10 30
2022 Policy 21 42 18 12 7 1 0 63 19 90
2022 Project management 22 37 17 15 7 2 1 60 22 340
2022 Other services to the public 23 24 19 20 14 1 0 47 34 275
2022 None of the above 19 30 18 14 16 3 0 50 31 375
2020 Client contact centre 7 38 26 15 10 5 0 46 27 49
2020 Federal regulators 8 49 7 15 22 0 0 56 37 13
2020 Compliance, inspection and enforcement 18 26 24 19 13 0 0 44 32 88
2020 Communications or public affairs 29 36 14 14 6 1 0 66 20 253
2020 Security 21 28 27 0 12 12 0 56 13 10
2020 Science and technology 22 41 16 13 7 1 0 64 20 400
2020 Administration and operations 27 37 15 11 6 3 0 67 18 527
2020 Human resources 28 36 14 15 4 1 2 66 20 211
2020 Financial management 31 33 21 7 5 3 0 66 13 176
2020 Procurement 37 36 14 7 2 4 0 76 9 52
2020 Real property 20 36 25 9 8 1 0 57 17 115
2020 Materiel management 10 52 6 16 10 7 0 66 27 22
2020 Information management 28 48 3 18 3 0 0 76 21 32
2020 Information technology 19 40 19 18 3 2 0 60 21 59
2020 Data sciences 33 28 14 17 7 0 0 61 24 27
2020 Policy 22 27 19 23 4 4 0 51 29 113
2020 Project management 22 33 21 15 7 1 0 56 23 270
2020 Other services to the public 19 32 17 18 12 2 1 53 30 341
2020 None of the above 20 29 22 14 13 2 0 50 28 447
2019 Client contact centre 20 28 21 15 7 7 2 53 24 173
2019 Federal regulators 6 41 20 0 28 6 0 50 30 14
2019 Compliance, inspection and enforcement 18 26 12 18 22 4 0 46 41 90
2019 Communications or public affairs 27 35 12 13 7 4 1 66 21 361
2019 Security 28 20 26 19 7 0 0 48 26 13
2019 Science and technology 25 40 14 13 6 2 0 66 20 409
2019 Administration and operations 21 37 16 15 10 2 0 58 25 579
2019 Human resources 27 35 15 13 5 4 0 65 19 251
2019 Financial management 26 32 17 12 11 1 0 59 24 164
2019 Procurement 23 47 11 12 7 0 0 70 19 46
2019 Real property 14 33 25 19 8 1 0 48 27 128
2019 Materiel management 14 26 32 13 13 2 0 41 27 31
2019 Information management 37 29 5 12 13 3 0 68 26 34
2019 Information technology 19 31 15 20 11 2 0 52 32 48
2019 Data sciences 24 33 12 16 10 5 0 60 27 42
2019 Policy 15 34 14 21 14 3 0 50 35 78
2019 Project management 19 38 19 14 9 1 0 58 23 287
2019 Other services to the public 27 28 16 12 13 3 0 58 26 848
2019 None of the above 23 29 17 16 12 3 1 53 29 649
2018 Client contact centre 16 26 22 19 12 4 0 44 33 205
2018 Compliance, inspection and enforcement 10 28 22 22 16 1 0 39 39 92
2018 Communications or public affairs 28 34 16 13 8 2 0 63 21 350
2018 Security 28 13 44 6 10 0 0 41 16 17
2018 Science and technology 20 35 19 14 8 3 0 57 23 397
2018 Administration and operations 19 30 22 17 9 2 0 50 27 586
2018 Human resources 21 36 13 17 9 4 0 59 27 237
2018 Financial management 24 36 20 12 7 2 0 61 19 161
2018 Procurement 25 39 15 9 8 4 0 66 18 42
2018 Real property 21 24 20 18 16 1 0 45 34 116
2018 Materiel management 17 22 9 35 15 2 0 40 51 38
2018 Information management 28 22 26 15 2 6 0 54 18 34
2018 Information technology 21 23 23 15 15 3 0 46 30 49
2018 Data sciences 39 21 11 19 6 3 0 63 26 33
2018 Policy 20 36 17 17 10 0 0 56 27 85
2018 Project management 19 34 19 15 10 3 0 55 26 312
2018 Other services to the public 22 31 16 15 12 3 1 55 28 786
2018 None of the above 16 25 18 21 16 3 0 42 39 615

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 39 22 10 11 5 3 9 70 18 65
2022 Federal regulators 25 61 0 0 10 0 4 90 10 20
2022 Compliance, inspection and enforcement 25 28 16 21 2 0 8 58 25 85
2022 Communications or public affairs 40 28 13 8 6 0 4 71 15 240
2022 Security 73 8 7 6 7 0 0 80 13 15
2022 Science and technology 39 35 13 8 4 0 1 75 12 345
2022 Administration and operations 40 28 14 9 4 1 5 71 14 495
2022 Human resources 51 22 12 4 4 2 6 79 8 225
2022 Financial management 48 25 12 4 6 0 4 76 11 160
2022 Procurement 45 18 17 5 8 6 2 68 14 45
2022 Real property 54 24 12 3 2 2 3 82 5 130
2022 Materiel management 42 33 19 0 2 0 4 79 2 30
2022 Information management 45 25 18 6 2 2 3 73 8 35
2022 Information technology 71 13 6 1 3 0 6 89 5 55
2022 Data sciences 45 39 8 5 3 0 0 84 8 30
2022 Policy 45 26 15 6 4 1 3 74 10 90
2022 Project management 35 33 16 9 4 1 2 70 13 340
2022 Other services to the public 37 33 15 5 3 4 4 76 9 275
2022 None of the above 48 22 15 5 6 1 3 73 11 375
2020 Client contact centre 50 18 17 8 2 0 5 72 10 49
2020 Federal regulators 57 13 14 9 7 0 0 70 16 14
2020 Compliance, inspection and enforcement 45 30 15 4 5 0 1 75 10 89
2020 Communications or public affairs 40 28 14 10 7 1 1 69 16 254
2020 Security 82 0 18 0 0 0 0 82 0 10
2020 Science and technology 45 28 16 7 2 0 1 74 10 404
2020 Administration and operations 48 26 13 5 4 1 3 77 10 528
2020 Human resources 60 18 13 2 4 0 2 80 6 213
2020 Financial management 54 20 16 5 2 0 5 77 7 178
2020 Procurement 70 12 11 4 0 0 4 85 4 52
2020 Real property 56 24 10 5 1 1 1 82 7 114
2020 Materiel management 52 16 29 0 0 0 3 70 0 22
2020 Information management 35 39 18 3 6 0 0 73 9 32
2020 Information technology 54 28 13 2 0 2 2 85 2 59
2020 Data sciences 30 45 18 4 0 0 4 78 4 27
2020 Policy 37 30 18 4 5 1 4 71 10 113
2020 Project management 37 28 19 10 3 0 3 67 14 270
2020 Other services to the public 53 24 13 4 2 1 2 80 7 340
2020 None of the above 51 24 15 5 3 1 2 77 8 450
2019 Client contact centre 48 26 10 2 2 2 10 84 5 174
2019 Federal regulators 57 6 23 14 0 0 0 63 14 14
2019 Compliance, inspection and enforcement 40 25 21 7 3 0 3 67 11 91
2019 Communications or public affairs 47 28 13 6 3 1 2 77 9 358
2019 Security 44 12 21 0 12 0 12 63 13 13
2019 Science and technology 39 29 18 8 3 0 3 69 12 408
2019 Administration and operations 47 27 13 7 2 1 2 77 10 578
2019 Human resources 55 20 12 5 3 0 4 79 8 252
2019 Financial management 53 24 11 8 1 1 3 80 9 163
2019 Procurement 60 13 23 4 0 0 0 73 4 46
2019 Real property 48 20 17 5 4 1 5 72 10 129
2019 Materiel management 49 13 34 4 0 0 0 62 4 31
2019 Information management 60 23 15 2 0 0 0 83 2 34
2019 Information technology 49 34 11 6 0 0 0 83 6 48
2019 Data sciences 54 22 7 4 2 0 10 85 7 43
2019 Policy 27 34 20 11 4 0 4 64 16 79
2019 Project management 40 34 17 5 3 0 1 75 8 285
2019 Other services to the public 52 23 13 4 3 0 5 79 7 839
2019 None of the above 54 18 14 4 4 2 3 76 9 647

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 32 32 16 2 13 1 4 67 16 65
2022 Federal regulators 30 20 35 4 6 0 4 53 11 20
2022 Compliance, inspection and enforcement 30 20 20 12 12 4 3 53 25 85
2022 Communications or public affairs 46 26 17 5 3 1 3 74 9 240
2022 Security 36 23 28 0 13 0 0 58 13 15
2022 Science and technology 39 29 19 7 4 1 2 70 11 345
2022 Administration and operations 44 25 15 5 5 1 4 73 10 490
2022 Human resources 46 22 13 7 5 0 7 73 13 225
2022 Financial management 50 21 12 6 5 3 3 76 12 160
2022 Procurement 41 22 15 7 4 2 8 71 12 45
2022 Real property 45 24 14 14 1 0 1 70 16 130
2022 Materiel management 31 25 32 3 6 0 2 57 10 30
2022 Information management 56 21 10 0 8 2 3 81 8 35
2022 Information technology 37 23 19 4 7 2 7 67 12 55
2022 Data sciences 57 27 8 7 0 0 0 85 7 30
2022 Policy 45 29 16 4 3 0 3 76 7 90
2022 Project management 37 33 17 6 4 1 2 73 10 340
2022 Other services to the public 32 24 23 13 4 2 2 58 17 275
2022 None of the above 42 19 18 6 8 2 3 65 16 375
2020 Client contact centre 33 31 18 12 2 2 2 66 15 49
2020 Federal regulators 36 23 7 14 20 0 0 59 34 14
2020 Compliance, inspection and enforcement 32 32 19 7 9 0 2 65 16 89
2020 Communications or public affairs 46 27 16 5 5 1 1 74 9 254
2020 Security 60 21 19 0 0 0 0 81 0 10
2020 Science and technology 42 32 15 8 2 0 1 75 10 403
2020 Administration and operations 47 25 13 8 2 2 2 76 10 527
2020 Human resources 53 21 15 5 3 0 2 76 8 213
2020 Financial management 55 23 12 3 2 1 4 82 6 178
2020 Procurement 56 19 15 6 0 0 4 78 6 52
2020 Real property 47 29 11 8 2 1 1 78 10 115
2020 Materiel management 51 21 19 3 7 0 0 71 10 22
2020 Information management 55 24 18 3 0 0 0 79 3 32
2020 Information technology 47 25 11 7 3 5 2 78 11 58
2020 Data sciences 41 27 21 4 3 0 4 71 7 27
2020 Policy 38 35 15 6 2 1 3 76 8 113
2020 Project management 39 26 20 8 3 1 3 68 11 270
2020 Other services to the public 36 29 19 9 6 1 1 65 15 340
2020 None of the above 44 23 18 6 5 2 2 69 11 448
2019 Client contact centre 33 18 16 11 8 4 10 59 22 174
2019 Federal regulators 30 21 27 16 6 0 0 51 22 14
2019 Compliance, inspection and enforcement 36 23 23 10 5 0 4 61 15 91
2019 Communications or public affairs 42 26 17 7 3 3 2 72 10 359
2019 Security 40 25 16 19 0 0 0 65 19 13
2019 Science and technology 43 29 16 6 3 1 1 74 10 406
2019 Administration and operations 39 26 20 8 4 2 3 68 12 580
2019 Human resources 42 25 18 5 5 0 4 71 11 251
2019 Financial management 45 21 19 7 4 2 2 68 12 162
2019 Procurement 63 22 10 4 2 0 0 85 5 46
2019 Real property 33 33 16 8 6 1 3 69 14 128
2019 Materiel management 26 21 23 18 11 2 0 48 29 31
2019 Information management 44 28 17 8 2 0 0 73 11 34
2019 Information technology 33 29 21 9 5 2 0 64 15 47
2019 Data sciences 32 38 12 7 6 0 5 73 14 43
2019 Policy 34 26 22 13 4 0 3 61 17 79
2019 Project management 39 28 21 6 4 1 0 68 10 285
2019 Other services to the public 42 24 17 7 5 1 5 69 13 840
2019 None of the above 42 21 17 7 6 3 3 68 14 646

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 57 11 10 9 4 0 8 75 14 65
2022 Federal regulators 83 8 0 0 0 0 9 100 0 20
2022 Compliance, inspection and enforcement 67 13 4 3 4 2 7 88 8 85
2022 Communications or public affairs 79 10 1 1 2 1 6 96 3 240
2022 Security 85 8 0 0 7 0 0 93 7 15
2022 Science and technology 77 10 6 1 1 2 3 92 2 345
2022 Administration and operations 74 10 4 3 3 2 5 90 6 490
2022 Human resources 72 10 3 3 1 3 8 92 4 225
2022 Financial management 76 6 6 0 2 3 8 91 2 160
2022 Procurement 78 6 2 7 4 2 2 87 11 45
2022 Real property 77 10 3 2 4 1 3 91 6 130
2022 Materiel management 65 13 6 0 8 6 2 85 8 30
2022 Information management 74 5 6 4 2 2 5 86 7 35
2022 Information technology 72 2 3 2 6 7 8 87 9 55
2022 Data sciences 91 6 2 0 0 0 0 98 0 30
2022 Policy 72 14 2 1 2 5 4 95 3 90
2022 Project management 76 11 4 2 1 3 3 93 3 340
2022 Other services to the public 69 12 6 3 4 3 4 87 7 275
2022 None of the above 68 9 7 1 6 3 6 84 8 375
2020 Client contact centre 67 8 10 9 4 0 2 76 13 48
2020 Federal regulators 66 14 0 0 0 20 0 100 0 14
2020 Compliance, inspection and enforcement 74 12 3 4 4 3 0 88 8 88
2020 Communications or public affairs 79 11 4 2 1 2 2 93 2 254
2020 Security 77 0 0 0 23 0 0 77 23 10
2020 Science and technology 81 10 3 2 1 2 1 93 3 403
2020 Administration and operations 81 6 5 1 1 2 3 91 3 528
2020 Human resources 84 7 2 1 0 2 5 97 1 212
2020 Financial management 78 6 4 2 2 4 4 91 4 178
2020 Procurement 80 9 6 0 0 2 4 94 0 52
2020 Real property 77 14 3 1 1 2 2 95 2 115
2020 Materiel management 88 6 7 0 0 0 0 93 0 22
2020 Information management 79 6 3 0 0 9 3 97 0 32
2020 Information technology 73 11 7 0 0 5 4 92 0 58
2020 Data sciences 73 17 3 0 0 3 4 97 0 27
2020 Policy 72 10 4 3 2 5 3 91 5 113
2020 Project management 78 10 4 1 2 1 4 93 3 270
2020 Other services to the public 72 15 4 2 4 2 2 90 6 340
2020 None of the above 75 8 7 3 2 2 2 87 6 448
2019 Client contact centre 76 9 4 2 1 1 8 94 2 174
2019 Federal regulators 57 15 12 0 5 11 0 81 6 14
2019 Compliance, inspection and enforcement 73 9 6 2 3 2 5 88 6 90
2019 Communications or public affairs 85 7 2 0 2 2 1 96 2 360
2019 Security 88 0 0 0 0 0 12 100 0 13
2019 Science and technology 80 10 2 2 1 2 2 95 3 406
2019 Administration and operations 79 9 3 2 1 3 2 93 3 575
2019 Human resources 79 5 5 2 2 1 6 91 4 252
2019 Financial management 74 8 5 4 3 3 2 87 7 163
2019 Procurement 81 12 2 0 0 2 4 98 0 46
2019 Real property 79 11 4 1 2 0 2 92 4 128
2019 Materiel management 74 7 11 0 4 4 0 84 5 31
2019 Information management 75 14 3 8 0 0 0 89 8 32
2019 Information technology 78 12 2 2 2 0 2 93 5 48
2019 Data sciences 79 11 2 0 0 2 5 97 0 42
2019 Policy 75 9 4 3 4 3 3 89 7 77
2019 Project management 80 11 4 1 2 1 1 93 3 283
2019 Other services to the public 76 9 4 2 2 2 6 92 5 840
2019 None of the above 73 9 5 2 3 4 4 89 6 648

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 62 5 9 3 0 3 17 84 4 65
2022 Federal regulators 86 5 0 0 0 0 9 100 0 20
2022 Compliance, inspection and enforcement 71 9 2 8 1 4 5 88 10 85
2022 Communications or public affairs 75 8 3 0 2 1 11 93 3 240
2022 Security 71 0 8 7 7 0 8 76 15 15
2022 Science and technology 79 8 3 2 0 0 7 94 2 345
2022 Administration and operations 71 7 4 2 3 1 13 90 6 495
2022 Human resources 72 11 2 2 2 1 12 94 4 225
2022 Financial management 71 9 2 1 1 2 14 95 3 160
2022 Procurement 74 6 7 5 2 0 6 85 7 45
2022 Real property 73 10 4 1 1 1 9 93 2 130
2022 Materiel management 72 9 6 0 2 0 11 91 2 30
2022 Information management 76 8 7 2 0 0 7 90 3 35
2022 Information technology 68 8 2 0 6 0 16 91 7 55
2022 Data sciences 89 8 3 0 0 0 0 97 0 30
2022 Policy 70 5 3 1 3 7 11 91 4 90
2022 Project management 75 9 5 0 0 2 8 93 1 340
2022 Other services to the public 66 12 6 2 2 2 10 89 4 275
2022 None of the above 68 9 5 2 3 1 12 88 6 375
2020 Client contact centre 60 18 8 4 0 2 7 87 5 49
2020 Federal regulators 80 13 0 0 0 0 7 100 0 14
2020 Compliance, inspection and enforcement 75 8 6 1 0 1 8 92 1 89
2020 Communications or public affairs 81 9 2 2 1 1 5 95 3 254
2020 Security 88 0 0 0 12 0 0 88 12 10
2020 Science and technology 78 11 4 2 0 1 4 93 3 404
2020 Administration and operations 77 8 4 1 2 2 6 92 3 528
2020 Human resources 79 9 2 0 1 0 8 95 2 213
2020 Financial management 77 6 2 1 0 2 12 97 1 178
2020 Procurement 78 11 5 0 0 0 6 94 0 51
2020 Real property 80 10 3 1 0 1 6 95 1 114
2020 Materiel management 78 9 12 0 0 0 0 88 0 22
2020 Information management 77 9 0 3 3 0 9 94 6 32
2020 Information technology 76 11 4 4 0 2 5 92 4 59
2020 Data sciences 82 4 0 0 0 0 14 100 0 27
2020 Policy 77 7 1 0 2 3 10 97 2 113
2020 Project management 75 11 4 1 1 1 7 93 2 270
2020 Other services to the public 72 12 3 2 3 2 7 92 5 338
2020 None of the above 73 11 4 2 2 3 5 91 4 448
2019 Client contact centre 68 8 5 1 2 3 12 90 4 172
2019 Federal regulators 77 0 12 0 5 0 6 82 5 14
2019 Compliance, inspection and enforcement 73 10 3 4 1 2 7 90 6 90
2019 Communications or public affairs 81 10 2 1 1 2 4 97 2 359
2019 Security 88 0 0 0 0 0 12 100 0 13
2019 Science and technology 78 10 3 2 1 1 6 94 3 407
2019 Administration and operations 78 5 4 1 2 2 8 92 3 576
2019 Human resources 83 4 2 1 1 0 9 95 2 252
2019 Financial management 79 5 4 1 1 3 6 92 3 163
2019 Procurement 82 10 4 0 0 0 4 96 0 45
2019 Real property 83 7 4 1 1 0 6 95 2 128
2019 Materiel management 82 2 0 4 0 0 11 95 5 31
2019 Information management 77 10 5 6 0 0 3 88 6 34
2019 Information technology 78 11 2 0 0 0 8 97 0 48
2019 Data sciences 75 2 4 0 0 5 14 95 0 43
2019 Policy 81 6 2 1 3 0 7 94 4 79
2019 Project management 83 4 4 1 1 0 6 93 3 281
2019 Other services to the public 72 9 4 2 3 2 9 91 5 840
2019 None of the above 71 10 4 3 2 3 7 90 6 646

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 21 22 13 15 24 4 0 46 41 65
2022 Federal regulators 15 36 16 24 4 0 4 54 30 20
2022 Compliance, inspection and enforcement 15 20 17 21 21 4 2 38 44 85
2022 Communications or public affairs 27 37 11 11 11 2 1 66 23 240
2022 Security 13 6 15 28 29 10 0 21 62 15
2022 Science and technology 19 38 9 17 13 1 2 60 31 345
2022 Administration and operations 24 36 12 14 11 2 1 62 26 490
2022 Human resources 28 31 14 13 8 3 3 62 23 225
2022 Financial management 20 41 10 12 14 1 2 63 27 160
2022 Procurement 19 36 11 19 13 0 2 56 32 45
2022 Real property 21 39 8 14 12 1 4 63 28 130
2022 Materiel management 14 38 7 9 26 0 6 55 38 30
2022 Information management 12 36 6 32 11 3 0 49 45 35
2022 Information technology 23 34 8 21 13 0 2 58 34 55
2022 Data sciences 32 27 17 16 5 4 0 61 22 30
2022 Policy 24 40 9 15 10 2 0 66 26 90
2022 Project management 20 37 11 19 9 2 2 59 29 340
2022 Other services to the public 17 30 13 20 17 2 2 48 38 275
2022 None of the above 18 27 15 14 21 3 2 47 37 375
2020 Client contact centre 12 29 21 23 8 0 6 44 33 49
2020 Federal regulators 7 36 16 21 21 0 0 42 42 14
2020 Compliance, inspection and enforcement 18 16 12 23 29 0 1 35 53 89
2020 Communications or public affairs 21 38 10 17 11 1 0 61 29 253
2020 Security 21 18 18 0 42 0 0 39 42 10
2020 Science and technology 21 30 18 16 11 1 2 53 29 404
2020 Administration and operations 26 29 17 14 11 3 2 57 25 529
2020 Human resources 26 31 17 15 7 0 3 59 24 214
2020 Financial management 27 31 18 11 9 1 4 60 21 177
2020 Procurement 24 34 21 9 13 0 0 58 21 52
2020 Real property 25 29 20 15 11 0 1 54 26 114
2020 Materiel management 9 29 22 20 16 0 3 40 38 22
2020 Information management 37 23 15 10 9 3 3 65 20 32
2020 Information technology 24 22 23 14 14 4 0 47 29 59
2020 Data sciences 9 25 18 21 21 0 6 36 44 27
2020 Policy 26 26 17 19 8 4 0 54 28 113
2020 Project management 21 27 22 15 12 1 2 50 28 270
2020 Other services to the public 20 29 20 14 14 1 1 50 29 340
2020 None of the above 18 27 15 18 18 2 2 46 38 449
2019 Client contact centre 15 28 19 13 13 7 5 49 30 174
2019 Federal regulators 18 20 28 0 28 6 0 40 30 14
2019 Compliance, inspection and enforcement 16 20 9 22 32 0 2 37 54 91
2019 Communications or public affairs 23 35 12 15 11 3 2 60 27 360
2019 Security 21 14 28 26 12 0 0 35 37 13
2019 Science and technology 22 36 14 14 10 3 2 61 25 409
2019 Administration and operations 19 31 16 16 15 1 1 52 31 579
2019 Human resources 26 32 15 14 8 2 3 61 23 251
2019 Financial management 16 34 13 12 22 1 2 52 35 164
2019 Procurement 8 41 13 17 22 0 0 48 39 45
2019 Real property 17 27 20 21 11 3 1 46 33 129
2019 Materiel management 14 23 19 27 18 0 0 37 44 31
2019 Information management 21 22 14 15 22 5 0 46 40 34
2019 Information technology 14 27 20 13 26 0 0 41 39 48
2019 Data sciences 19 30 7 22 19 0 2 51 42 43
2019 Policy 14 28 13 26 15 2 3 44 43 78
2019 Project management 22 33 19 13 10 1 2 56 24 287
2019 Other services to the public 23 28 16 13 15 3 2 53 30 848
2019 None of the above 20 23 18 18 16 3 3 45 36 651
2018 Client contact centre 11 26 23 21 15 4 1 38 37 206
2018 Compliance, inspection and enforcement 12 23 13 20 33 0 1 35 53 92
2018 Communications or public affairs 22 32 17 14 12 2 1 56 27 350
2018 Security 19 27 30 14 10 0 0 46 24 17
2018 Science and technology 17 33 16 18 13 2 1 52 32 396
2018 Administration and operations 20 28 19 17 13 3 1 50 31 586
2018 Human resources 24 34 10 17 12 2 2 60 30 236
2018 Financial management 18 35 16 13 14 2 3 56 28 157
2018 Procurement 16 19 35 14 16 0 0 35 30 42
2018 Real property 17 23 19 18 21 1 1 41 40 115
2018 Materiel management 14 13 24 24 25 0 0 27 49 38
2018 Information management 22 15 22 14 19 6 3 40 35 34
2018 Information technology 21 19 14 16 27 2 0 41 44 49
2018 Data sciences 18 18 32 16 13 0 3 37 30 33
2018 Policy 23 28 16 17 13 2 0 53 32 85
2018 Project management 18 32 16 17 13 2 2 52 31 312
2018 Other services to the public 19 30 15 16 16 2 2 51 33 787
2018 None of the above 13 24 15 21 22 3 2 39 45 615

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 20 29 16 19 14 3 0 50 33 60
2022 Federal regulators 20 47 10 19 4 0 0 67 23 20
2022 Compliance, inspection and enforcement 16 34 19 15 14 3 0 52 29 85
2022 Communications or public affairs 32 45 9 7 4 2 0 79 11 240
2022 Security 19 60 8 13 0 0 0 79 13 15
2022 Science and technology 21 50 16 10 2 1 0 72 12 345
2022 Administration and operations 26 44 14 8 3 3 1 73 12 495
2022 Human resources 35 43 15 4 1 1 0 79 6 225
2022 Financial management 26 45 18 7 3 1 0 72 10 160
2022 Procurement 21 47 12 13 6 2 0 69 19 45
2022 Real property 23 48 12 10 5 2 0 73 15 130
2022 Materiel management 11 63 10 7 6 3 0 77 14 30
2022 Information management 21 46 18 6 7 3 0 69 13 35
2022 Information technology 22 49 10 12 6 1 0 72 18 55
2022 Data sciences 22 54 14 8 0 2 0 77 8 30
2022 Policy 33 45 12 5 3 3 0 80 8 90
2022 Project management 25 50 16 7 2 1 0 75 9 340
2022 Other services to the public 14 41 21 13 10 1 0 55 24 275
2022 None of the above 21 36 19 12 10 2 0 58 22 375
2020 Client contact centre 10 53 16 12 6 3 0 64 19 48
2020 Federal regulators 15 63 7 15 0 0 0 78 15 13
2020 Compliance, inspection and enforcement 16 38 17 25 4 0 0 54 29 89
2020 Communications or public affairs 26 54 10 7 2 1 0 81 9 254
2020 Security 18 61 9 0 12 0 0 79 12 10
2020 Science and technology 24 48 16 8 2 1 0 73 11 403
2020 Administration and operations 29 44 13 9 2 3 0 75 12 528
2020 Human resources 34 41 13 7 0 4 0 79 8 213
2020 Financial management 30 44 17 5 2 2 1 76 7 174
2020 Procurement 27 51 11 5 6 0 0 79 11 52
2020 Real property 34 40 18 5 1 2 0 76 6 115
2020 Materiel management 24 47 10 16 0 0 3 73 17 22
2020 Information management 27 47 3 15 0 9 0 81 16 32
2020 Information technology 25 45 17 12 2 0 0 70 13 59
2020 Data sciences 13 55 14 14 4 0 0 68 17 27
2020 Policy 26 41 20 6 1 6 0 71 7 113
2020 Project management 24 52 13 8 3 1 0 76 11 270
2020 Other services to the public 21 44 16 12 5 3 0 67 17 339
2020 None of the above 19 45 16 12 6 2 0 66 18 448
2019 Client contact centre 17 33 24 14 5 7 0 53 21 172
2019 Federal regulators 27 22 29 16 6 0 0 49 22 14
2019 Compliance, inspection and enforcement 15 32 25 12 16 0 0 47 28 89
2019 Communications or public affairs 28 42 15 11 2 3 0 71 13 361
2019 Security 0 74 14 12 0 0 0 74 12 13
2019 Science and technology 20 52 17 9 2 1 0 72 11 409
2019 Administration and operations 22 46 15 11 4 1 0 70 15 582
2019 Human resources 29 46 13 6 2 4 0 78 8 252
2019 Financial management 22 43 16 11 4 4 0 68 16 163
2019 Procurement 19 47 20 13 0 0 0 66 13 46
2019 Real property 18 50 19 9 2 1 0 69 12 128
2019 Materiel management 26 41 7 15 9 2 0 69 25 31
2019 Information management 22 45 12 16 2 3 0 69 19 35
2019 Information technology 23 40 21 6 5 5 0 66 11 48
2019 Data sciences 14 56 14 14 2 0 0 71 16 43
2019 Policy 18 56 14 10 1 1 0 75 11 79
2019 Project management 27 44 17 9 3 1 0 72 12 287
2019 Other services to the public 23 42 17 9 7 2 0 66 16 848
2019 None of the above 19 39 19 14 8 3 0 59 22 652
2018 Client contact centre 12 31 28 16 10 3 0 44 27 206
2018 Compliance, inspection and enforcement 19 28 17 20 12 4 0 49 33 92
2018 Communications or public affairs 24 48 14 8 5 1 0 72 13 350
2018 Security 18 28 39 4 10 0 0 46 14 17
2018 Science and technology 22 41 20 11 3 2 0 64 15 398
2018 Administration and operations 19 41 23 9 5 3 0 62 15 584
2018 Human resources 28 42 17 8 2 3 0 72 10 237
2018 Financial management 24 43 19 6 6 1 0 68 13 159
2018 Procurement 22 43 16 14 5 0 0 65 19 42
2018 Real property 20 33 17 15 10 4 0 56 26 116
2018 Materiel management 18 31 26 17 6 2 0 50 23 38
2018 Information management 24 35 24 14 2 0 0 59 17 34
2018 Information technology 24 48 18 8 2 0 0 72 11 49
2018 Data sciences 28 29 22 9 6 6 0 60 17 33
2018 Policy 27 38 20 10 4 0 0 65 15 85
2018 Project management 25 47 15 7 5 1 0 73 12 314
2018 Other services to the public 23 35 18 13 8 2 0 59 22 789
2018 None of the above 18 34 20 15 10 3 0 53 26 616

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 28 31 21 2 10 7 2 65 13 65
2022 Federal regulators 22 59 11 4 4 0 0 81 8 20
2022 Compliance, inspection and enforcement 29 34 11 11 12 4 0 65 24 85
2022 Communications or public affairs 44 40 6 6 4 1 0 84 10 240
2022 Security 50 37 13 0 0 0 0 87 0 15
2022 Science and technology 32 45 12 9 1 1 0 78 10 345
2022 Administration and operations 39 37 11 8 4 1 0 78 11 495
2022 Human resources 43 37 10 5 3 1 0 81 8 225
2022 Financial management 44 37 12 2 3 2 0 82 6 160
2022 Procurement 28 47 11 10 0 4 0 78 10 45
2022 Real property 38 40 13 5 4 0 0 78 9 130
2022 Materiel management 32 41 6 6 9 6 0 78 16 30
2022 Information management 30 43 8 15 5 0 0 72 20 35
2022 Information technology 46 30 9 3 6 5 0 80 10 55
2022 Data sciences 38 53 3 3 2 0 0 92 5 30
2022 Policy 40 40 10 5 2 3 0 82 7 90
2022 Project management 37 42 11 8 2 1 0 79 9 340
2022 Other services to the public 22 46 13 13 3 2 0 69 17 275
2022 None of the above 30 38 13 8 9 2 0 70 17 375
2020 Client contact centre 16 49 19 10 2 5 0 67 13 49
2020 Federal regulators 20 59 0 21 0 0 0 79 21 14
2020 Compliance, inspection and enforcement 26 47 10 8 9 0 0 73 17 89
2020 Communications or public affairs 37 42 11 6 3 1 0 80 9 254
2020 Security 48 31 21 0 0 0 0 79 0 10
2020 Science and technology 33 47 10 6 2 1 0 81 8 399
2020 Administration and operations 39 41 11 6 2 1 0 81 8 527
2020 Human resources 46 38 9 6 0 1 0 85 6 214
2020 Financial management 46 42 6 1 2 4 0 91 3 176
2020 Procurement 39 45 9 5 0 2 0 85 5 52
2020 Real property 44 35 16 1 1 2 0 81 3 114
2020 Materiel management 28 50 10 13 0 0 0 77 13 22
2020 Information management 47 20 15 18 0 0 0 67 18 32
2020 Information technology 41 44 11 3 0 2 0 86 3 59
2020 Data sciences 36 53 3 7 0 0 0 90 7 27
2020 Policy 32 44 15 7 1 2 0 77 8 113
2020 Project management 40 40 11 5 3 2 0 82 8 268
2020 Other services to the public 32 38 15 10 4 1 0 70 14 341
2020 None of the above 28 45 16 6 4 1 0 73 11 447
2019 Client contact centre 37 36 17 3 4 3 1 76 6 174
2019 Federal regulators 45 20 24 6 5 0 0 66 10 14
2019 Compliance, inspection and enforcement 23 42 17 8 8 1 0 66 17 90
2019 Communications or public affairs 43 40 11 4 1 0 0 83 6 358
2019 Security 40 46 14 0 0 0 0 86 0 13
2019 Science and technology 32 43 13 9 2 1 0 76 11 405
2019 Administration and operations 36 40 16 6 2 1 0 77 8 581
2019 Human resources 43 40 9 5 2 2 0 85 6 250
2019 Financial management 33 44 10 5 5 3 0 80 10 162
2019 Procurement 32 43 19 4 2 0 0 75 6 45
2019 Real property 35 39 13 6 4 4 0 76 10 128
2019 Materiel management 37 34 13 11 4 0 0 71 15 31
2019 Information management 42 36 17 2 2 0 0 78 5 35
2019 Information technology 29 54 11 1 2 2 0 85 4 48
2019 Data sciences 36 44 9 9 0 0 2 82 9 43
2019 Policy 26 44 11 14 5 0 0 70 19 79
2019 Project management 40 39 10 8 2 1 0 79 10 285
2019 Other services to the public 40 36 12 6 5 1 0 77 10 846
2019 None of the above 34 33 18 8 5 2 0 68 13 651
2018 Client contact centre 34 44 12 7 1 1 0 79 8 206
2018 Compliance, inspection and enforcement 26 43 20 8 3 0 0 69 11 91
2018 Communications or public affairs 42 40 9 7 2 1 0 82 8 349
2018 Security 46 33 11 11 0 0 0 79 11 16
2018 Science and technology 34 44 14 4 2 2 0 80 6 393
2018 Administration and operations 36 41 16 4 2 1 0 78 6 583
2018 Human resources 48 40 7 2 0 2 1 90 3 234
2018 Financial management 34 42 12 6 3 3 0 79 9 159
2018 Procurement 40 33 20 7 0 0 0 73 7 42
2018 Real property 32 46 7 5 8 1 0 80 13 116
2018 Materiel management 23 51 15 2 9 0 0 74 11 38
2018 Information management 48 39 11 0 0 2 0 89 0 34
2018 Information technology 42 37 12 4 0 3 0 83 4 49
2018 Data sciences 51 40 5 3 0 0 0 91 3 33
2018 Policy 30 43 14 10 2 1 0 74 12 83
2018 Project management 39 41 12 5 2 2 0 81 7 309
2018 Other services to the public 38 36 13 7 4 2 0 76 11 781
2018 None of the above 31 43 12 7 5 1 0 75 12 612

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 22 52 7 9 4 5 0 79 14 65
2022 Federal regulators 15 56 9 9 10 0 0 72 19 20
2022 Compliance, inspection and enforcement 29 37 9 10 8 7 0 72 19 85
2022 Communications or public affairs 31 41 14 6 5 3 0 74 11 240
2022 Security 28 26 33 0 0 13 0 62 0 15
2022 Science and technology 22 48 14 8 3 6 0 74 11 345
2022 Administration and operations 33 40 13 8 2 4 1 77 10 495
2022 Human resources 31 41 12 8 4 3 0 75 13 225
2022 Financial management 35 37 15 4 2 7 0 77 6 160
2022 Procurement 24 40 19 6 2 10 0 71 8 45
2022 Real property 30 35 18 6 2 8 1 71 9 130
2022 Materiel management 34 36 27 0 0 3 0 73 0 30
2022 Information management 43 24 10 14 7 2 0 69 21 35
2022 Information technology 34 30 17 0 2 13 2 77 3 55
2022 Data sciences 38 32 22 5 0 2 0 71 6 30
2022 Policy 20 51 14 9 1 5 0 74 11 90
2022 Project management 27 41 15 8 2 6 0 73 11 340
2022 Other services to the public 28 34 20 9 2 7 2 67 11 275
2022 None of the above 28 33 18 8 7 5 0 65 16 375
2020 Client contact centre 30 43 18 2 2 5 0 76 5 49
2020 Federal regulators 13 37 9 28 0 13 0 58 32 14
2020 Compliance, inspection and enforcement 32 33 17 10 6 1 1 66 17 89
2020 Communications or public affairs 28 39 19 9 3 3 0 68 12 254
2020 Security 51 38 12 0 0 0 0 88 0 10
2020 Science and technology 34 34 18 10 1 2 0 70 11 403
2020 Administration and operations 40 33 15 4 2 5 1 78 7 527
2020 Human resources 37 38 13 6 0 6 0 80 7 214
2020 Financial management 45 32 12 2 1 8 0 83 4 177
2020 Procurement 44 38 11 4 0 4 0 85 4 51
2020 Real property 37 40 14 2 1 5 1 82 3 114
2020 Materiel management 35 45 3 7 0 11 0 89 7 22
2020 Information management 45 23 22 0 0 10 0 76 0 32
2020 Information technology 39 40 13 5 0 4 0 81 5 59
2020 Data sciences 38 43 7 13 0 0 0 80 13 27
2020 Policy 35 36 15 5 1 8 0 77 7 113
2020 Project management 37 41 13 6 1 2 1 80 7 267
2020 Other services to the public 32 30 22 8 3 3 2 65 11 340
2020 None of the above 27 38 17 7 4 5 1 70 12 448
2019 Client contact centre 40 30 17 3 5 4 1 75 8 174
2019 Federal regulators 32 32 25 0 5 6 0 68 5 14
2019 Compliance, inspection and enforcement 33 36 22 5 2 1 0 71 7 91
2019 Communications or public affairs 45 30 14 7 2 2 1 77 9 360
2019 Security 47 34 19 0 0 0 0 81 0 13
2019 Science and technology 35 40 13 7 1 3 0 78 8 408
2019 Administration and operations 37 37 16 6 2 2 0 75 8 581
2019 Human resources 40 43 11 2 1 2 0 85 4 252
2019 Financial management 38 33 16 3 3 6 1 76 6 163
2019 Procurement 46 27 23 0 2 2 0 75 2 46
2019 Real property 32 43 14 6 2 4 0 77 9 128
2019 Materiel management 41 28 20 11 0 0 0 69 11 31
2019 Information management 30 35 24 6 2 3 0 67 8 35
2019 Information technology 38 33 19 4 2 5 0 74 6 48
2019 Data sciences 28 38 23 4 0 5 2 71 5 43
2019 Policy 26 42 13 12 5 3 0 70 17 78
2019 Project management 41 37 12 6 2 2 0 79 8 287
2019 Other services to the public 44 30 14 5 3 3 1 77 8 843
2019 None of the above 38 30 19 5 2 6 0 72 8 651
2018 Client contact centre 34 37 16 8 3 2 0 72 11 206
2018 Compliance, inspection and enforcement 25 35 23 8 3 5 0 64 12 90
2018 Communications or public affairs 40 36 15 5 2 2 0 78 7 346
2018 Security 51 25 24 0 0 0 0 76 0 17
2018 Science and technology 31 42 16 5 2 4 0 76 7 395
2018 Administration and operations 36 34 20 5 3 2 0 72 7 580
2018 Human resources 39 42 12 3 1 3 0 84 4 232
2018 Financial management 38 36 15 6 3 2 1 76 8 158
2018 Procurement 40 28 23 2 0 7 0 73 3 42
2018 Real property 33 36 16 7 6 3 0 71 13 115
2018 Materiel management 35 32 21 8 4 0 0 68 11 38
2018 Information management 42 39 14 0 2 2 0 84 2 34
2018 Information technology 46 26 12 9 0 8 0 77 9 49
2018 Data sciences 57 22 8 6 3 3 0 82 10 33
2018 Policy 33 42 9 11 0 5 0 79 12 83
2018 Project management 36 40 14 5 3 3 0 78 8 310
2018 Other services to the public 39 33 14 6 4 4 0 75 10 781
2018 None of the above 31 38 18 6 4 2 1 71 11 613

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 16 32 28 4 2 13 4 59 8 65
2022 Federal regulators 9 36 38 6 5 5 0 47 12 20
2022 Compliance, inspection and enforcement 24 26 20 11 4 14 1 58 18 85
2022 Communications or public affairs 27 28 25 7 2 10 0 61 11 240
2022 Security 38 14 8 7 13 20 0 65 25 15
2022 Science and technology 15 24 34 10 5 11 1 44 18 345
2022 Administration and operations 25 25 23 9 3 13 2 58 14 495
2022 Human resources 29 25 24 8 6 8 1 59 15 225
2022 Financial management 31 25 19 5 2 16 1 68 9 160
2022 Procurement 30 23 21 3 4 19 0 65 8 45
2022 Real property 20 34 22 7 1 15 3 65 9 130
2022 Materiel management 34 23 11 17 0 15 0 67 20 30
2022 Information management 19 23 29 14 5 11 0 47 21 35
2022 Information technology 32 24 20 5 0 15 4 69 6 55
2022 Data sciences 17 41 23 9 3 9 0 63 13 30
2022 Policy 24 27 26 10 1 12 0 58 13 90
2022 Project management 25 29 24 7 2 13 0 62 11 340
2022 Other services to the public 23 19 23 10 6 16 2 53 19 275
2022 None of the above 25 19 26 8 5 14 2 53 16 375
2020 Client contact centre 23 29 32 7 4 4 0 55 12 49
2020 Federal regulators 0 59 28 0 0 14 0 68 0 14
2020 Compliance, inspection and enforcement 27 34 18 13 3 2 3 64 17 89
2020 Communications or public affairs 24 34 20 12 4 5 0 62 17 254
2020 Security 51 28 12 0 0 9 0 87 0 10
2020 Science and technology 29 38 17 9 2 4 0 70 12 404
2020 Administration and operations 35 28 21 7 4 5 0 67 11 528
2020 Human resources 30 35 15 10 1 8 0 71 12 214
2020 Financial management 36 26 21 2 2 14 0 72 4 178
2020 Procurement 41 31 16 4 0 7 0 79 4 52
2020 Real property 33 36 20 5 0 6 0 73 6 115
2020 Materiel management 25 51 16 0 0 4 4 83 0 22
2020 Information management 33 26 22 9 3 7 0 63 13 32
2020 Information technology 34 37 10 5 2 12 0 80 8 59
2020 Data sciences 31 50 7 9 0 3 0 83 10 27
2020 Policy 27 35 18 8 3 9 0 68 12 113
2020 Project management 28 37 18 8 3 5 1 69 12 269
2020 Other services to the public 30 29 22 9 4 4 2 63 14 341
2020 None of the above 29 33 22 8 2 7 0 66 11 449

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 37 39 12 10 0 2 0 77 10 65
2022 Federal regulators 43 41 5 5 0 5 0 89 5 20
2022 Compliance, inspection and enforcement 39 32 5 8 8 5 3 78 17 85
2022 Communications or public affairs 47 38 5 6 2 1 0 86 8 235
2022 Security 53 40 0 0 0 7 0 100 0 15
2022 Science and technology 42 39 7 7 3 2 0 83 10 345
2022 Administration and operations 50 31 5 7 2 3 2 85 10 490
2022 Human resources 46 31 9 4 4 4 1 81 9 225
2022 Financial management 47 32 11 3 2 3 3 84 5 160
2022 Procurement 40 29 16 4 0 8 4 78 4 45
2022 Real property 49 33 7 3 2 2 4 87 5 130
2022 Materiel management 39 32 14 3 6 3 3 76 10 30
2022 Information management 42 35 6 8 7 0 2 79 15 35
2022 Information technology 53 19 13 2 1 10 1 82 4 55
2022 Data sciences 61 18 11 11 0 0 0 78 11 30
2022 Policy 49 33 7 5 0 5 1 87 5 90
2022 Project management 45 37 6 5 2 4 3 87 7 340
2022 Other services to the public 39 29 13 9 3 4 4 73 12 275
2022 None of the above 44 28 8 6 6 6 2 78 14 375
2020 Client contact centre 46 36 10 4 2 0 2 84 6 49
2020 Federal regulators 29 57 0 7 0 7 0 92 8 14
2020 Compliance, inspection and enforcement 48 27 6 10 7 0 2 77 17 87
2020 Communications or public affairs 48 33 8 5 3 2 1 83 9 252
2020 Security 79 9 12 0 0 0 0 88 0 10
2020 Science and technology 45 35 9 7 2 1 1 82 9 401
2020 Administration and operations 56 27 6 5 3 2 1 85 8 527
2020 Human resources 59 31 6 0 0 3 0 93 1 214
2020 Financial management 55 28 9 3 2 2 2 86 5 177
2020 Procurement 52 30 9 6 0 4 0 85 6 52
2020 Real property 49 34 10 1 1 2 2 87 2 114
2020 Materiel management 57 19 3 13 0 0 8 83 14 22
2020 Information management 50 18 16 6 0 10 0 76 7 32
2020 Information technology 47 32 10 3 0 5 2 85 4 59
2020 Data sciences 57 32 4 7 0 0 0 89 7 27
2020 Policy 45 35 9 4 1 3 3 85 6 113
2020 Project management 48 34 8 4 3 1 1 84 7 269
2020 Other services to the public 44 33 13 5 3 1 2 79 8 340
2020 None of the above 40 35 11 6 4 1 2 78 10 450

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 1 5 12 9 41 5 27 74 9 65
2022 Federal regulators 0 5 13 9 47 11 14 76 7 20
2022 Compliance, inspection and enforcement 2 3 12 10 42 9 22 75 8 85
2022 Communications or public affairs 4 4 12 12 39 3 26 72 11 240
2022 Security 0 7 7 8 51 6 21 80 10 15
2022 Science and technology 1 5 15 10 50 4 15 74 7 345
2022 Administration and operations 3 5 12 8 46 3 22 73 11 490
2022 Human resources 2 5 11 8 47 4 23 76 9 225
2022 Financial management 3 3 9 8 39 3 35 76 9 160
2022 Procurement 0 6 15 8 39 4 29 69 9 45
2022 Real property 1 4 6 6 47 8 28 83 8 130
2022 Materiel management 0 6 18 16 30 12 17 65 9 30
2022 Information management 2 2 19 4 44 6 22 67 6 35
2022 Information technology 2 4 8 2 45 8 33 77 10 55
2022 Data sciences 0 5 5 5 65 3 16 87 6 30
2022 Policy 1 2 16 8 43 10 20 73 4 90
2022 Project management 1 7 12 9 48 4 18 73 11 340
2022 Other services to the public 7 5 19 11 37 3 18 60 15 275
2022 None of the above 2 10 14 6 41 6 20 64 17 375

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 14 21 23 3 0 37 1 58 5 65
2022 Federal regulators 0 34 21 5 10 24 6 49 22 20
2022 Compliance, inspection and enforcement 6 9 23 5 3 53 1 32 19 85
2022 Communications or public affairs 12 22 18 3 2 38 4 59 10 240
2022 Security 13 0 22 7 0 58 0 31 16 15
2022 Science and technology 3 18 27 5 3 42 3 38 14 345
2022 Administration and operations 15 16 28 2 3 32 6 49 7 490
2022 Human resources 16 21 23 4 3 28 5 55 10 225
2022 Financial management 11 14 26 1 1 42 6 47 4 160
2022 Procurement 18 13 22 0 0 44 2 59 0 45
2022 Real property 10 20 21 5 2 35 7 52 13 130
2022 Materiel management 5 17 29 10 3 31 5 34 20 30
2022 Information management 5 15 28 6 2 36 8 36 15 35
2022 Information technology 8 16 23 5 0 46 3 47 9 55
2022 Data sciences 2 17 18 8 6 41 8 38 27 30
2022 Policy 8 25 25 3 0 40 0 55 5 90
2022 Project management 7 15 30 4 2 37 4 37 11 340
2022 Other services to the public 11 8 26 5 7 37 6 34 20 275
2022 None of the above 8 12 25 4 5 40 5 37 17 375

Question 52. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 41 51 8 0 0 0 0 92 0 65
2022 Federal regulators 40 50 4 5 0 0 0 91 5 20
2022 Compliance, inspection and enforcement 36 39 8 10 6 0 0 76 16 85
2022 Communications or public affairs 55 37 3 4 1 0 0 92 5 240
2022 Security 58 42 0 0 0 0 0 100 0 15
2022 Science and technology 44 42 7 6 1 0 0 86 8 345
2022 Administration and operations 52 35 5 5 2 0 0 87 7 495
2022 Human resources 60 30 5 3 2 0 0 90 5 225
2022 Financial management 53 36 7 2 1 0 0 89 3 160
2022 Procurement 50 35 6 4 2 2 0 87 6 45
2022 Real property 51 34 7 6 2 0 0 85 8 130
2022 Materiel management 33 48 6 6 6 0 0 81 12 30
2022 Information management 59 23 4 8 5 0 0 83 13 35
2022 Information technology 57 27 5 1 9 0 0 85 11 55
2022 Data sciences 53 42 3 2 0 0 0 95 2 30
2022 Policy 56 34 6 3 2 0 0 90 5 90
2022 Project management 52 38 6 3 1 0 0 90 4 340
2022 Other services to the public 34 40 10 12 4 0 0 75 16 275
2022 None of the above 45 32 10 7 6 0 0 77 13 375
2020 Client contact centre 36 54 6 4 0 0 0 90 4 49
2020 Federal regulators 45 49 7 0 0 0 0 93 0 14
2020 Compliance, inspection and enforcement 32 41 11 9 7 0 0 74 16 86
2020 Communications or public affairs 61 31 5 2 2 0 0 91 4 252
2020 Security 50 39 0 0 12 0 0 88 12 10
2020 Science and technology 56 29 8 5 2 0 0 85 7 402
2020 Administration and operations 56 32 6 3 2 0 0 89 5 528
2020 Human resources 64 31 3 2 0 0 0 95 2 214
2020 Financial management 63 25 6 2 3 0 0 88 5 177
2020 Procurement 60 28 10 2 0 0 0 88 2 52
2020 Real property 56 33 6 4 1 0 0 89 5 115
2020 Materiel management 55 35 7 3 0 0 0 90 3 22
2020 Information management 61 30 3 6 0 0 0 91 6 32
2020 Information technology 47 41 9 4 0 0 0 88 4 59
2020 Data sciences 50 32 14 4 0 0 0 83 4 27
2020 Policy 51 30 10 6 3 1 0 81 9 112
2020 Project management 52 33 7 5 3 0 0 85 8 268
2020 Other services to the public 47 32 9 7 4 1 0 80 11 341
2020 None of the above 45 34 10 6 4 0 0 80 10 449
2019 Client contact centre 52 33 8 5 2 0 0 86 6 174
2019 Federal regulators 40 20 29 6 5 0 0 60 11 14
2019 Compliance, inspection and enforcement 35 39 7 11 8 0 0 73 19 91
2019 Communications or public affairs 59 30 5 5 1 0 0 89 6 361
2019 Security 54 46 0 0 0 0 0 100 0 13
2019 Science and technology 49 37 9 3 1 1 0 87 5 408
2019 Administration and operations 48 36 8 6 2 0 0 85 7 579
2019 Human resources 57 33 4 4 1 0 0 90 5 250
2019 Financial management 46 37 8 4 3 1 0 84 7 163
2019 Procurement 54 29 13 0 4 0 0 83 4 45
2019 Real property 48 40 4 7 2 0 0 87 9 127
2019 Materiel management 47 28 11 9 4 0 0 75 13 31
2019 Information management 48 38 10 0 5 0 0 85 5 35
2019 Information technology 47 39 8 4 2 0 0 86 6 48
2019 Data sciences 61 22 12 2 2 0 0 83 4 43
2019 Policy 41 43 5 6 5 0 0 84 11 79
2019 Project management 55 31 6 6 2 0 0 86 9 286
2019 Other services to the public 57 27 8 5 4 0 0 84 9 849
2019 None of the above 47 33 10 7 3 1 0 80 10 649
2018 Client contact centre 39 43 10 6 2 0 0 82 8 206
2018 Compliance, inspection and enforcement 36 41 9 5 9 0 0 77 14 90
2018 Communications or public affairs 54 34 6 3 3 0 0 88 5 349
2018 Security 41 49 10 0 0 0 0 90 0 17
2018 Science and technology 44 39 10 3 2 1 0 84 6 396
2018 Administration and operations 43 40 10 5 1 0 0 84 6 583
2018 Human resources 59 33 4 3 1 0 0 92 4 234
2018 Financial management 49 35 11 3 2 1 0 84 5 158
2018 Procurement 49 37 11 3 0 0 0 86 3 42
2018 Real property 39 39 10 6 6 0 0 78 12 115
2018 Materiel management 30 57 7 6 0 0 0 87 6 38
2018 Information management 68 27 5 0 0 0 0 95 0 34
2018 Information technology 50 37 11 2 0 0 0 87 2 48
2018 Data sciences 65 27 5 0 3 0 0 91 3 32
2018 Policy 44 39 7 8 2 0 0 83 10 84
2018 Project management 46 40 5 6 3 0 0 86 9 309
2018 Other services to the public 49 32 10 5 4 0 0 82 8 778
2018 None of the above 39 39 9 9 4 0 0 77 13 614

Question 53. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 38 40 11 7 4 0 0 77 12 65
2022 Federal regulators 25 40 26 10 0 0 0 65 10 20
2022 Compliance, inspection and enforcement 33 28 16 10 14 0 0 61 24 85
2022 Communications or public affairs 59 24 9 6 2 0 0 83 8 235
2022 Security 58 20 21 0 0 0 0 79 0 15
2022 Science and technology 43 36 13 7 2 0 0 78 9 345
2022 Administration and operations 50 30 11 6 3 1 0 80 9 495
2022 Human resources 53 29 8 7 3 0 0 83 9 225
2022 Financial management 50 29 9 8 4 1 0 80 11 160
2022 Procurement 45 31 10 11 4 0 0 76 14 45
2022 Real property 48 27 16 8 1 0 0 76 8 130
2022 Materiel management 17 57 8 6 12 0 0 74 18 30
2022 Information management 53 19 13 8 5 2 0 73 13 35
2022 Information technology 52 31 4 5 9 0 0 83 14 55
2022 Data sciences 50 35 10 5 0 0 0 85 5 30
2022 Policy 51 36 7 4 2 0 0 87 6 90
2022 Project management 45 36 13 3 2 0 0 81 6 340
2022 Other services to the public 32 34 12 10 11 1 0 67 21 275
2022 None of the above 36 32 13 10 9 1 0 68 19 375
2020 Client contact centre 30 52 15 4 0 0 0 81 4 49
2020 Federal regulators 31 34 27 7 0 0 0 66 7 14
2020 Compliance, inspection and enforcement 30 33 19 9 9 0 0 63 18 87
2020 Communications or public affairs 54 31 10 3 2 0 0 85 5 253
2020 Security 48 19 12 9 12 0 0 68 21 10
2020 Science and technology 44 36 13 6 2 0 0 80 8 402
2020 Administration and operations 52 30 10 5 3 0 0 82 8 524
2020 Human resources 53 34 6 6 0 0 0 87 7 214
2020 Financial management 50 31 8 7 3 1 0 81 10 178
2020 Procurement 50 30 15 5 0 0 0 79 5 52
2020 Real property 51 33 10 5 1 0 0 84 6 115
2020 Materiel management 44 36 7 13 0 0 0 80 13 22
2020 Information management 52 21 9 18 0 0 0 73 18 32
2020 Information technology 44 37 12 4 4 0 0 81 7 59
2020 Data sciences 50 36 7 4 4 0 0 86 7 27
2020 Policy 45 29 16 7 3 0 0 75 10 113
2020 Project management 47 31 11 5 5 0 0 78 10 268
2020 Other services to the public 39 29 17 8 7 0 0 68 15 336
2020 None of the above 37 34 11 11 5 0 0 72 16 447
2019 Client contact centre 44 30 19 5 3 0 0 74 7 174
2019 Federal regulators 40 20 23 17 0 0 0 60 17 14
2019 Compliance, inspection and enforcement 27 35 13 14 10 0 0 62 24 90
2019 Communications or public affairs 52 30 10 6 2 0 0 82 8 360
2019 Security 45 29 4 12 12 0 0 73 23 13
2019 Science and technology 44 34 13 6 3 0 0 78 10 407
2019 Administration and operations 44 31 13 10 2 0 0 76 12 580
2019 Human resources 49 34 9 5 3 0 0 83 8 249
2019 Financial management 40 39 10 6 4 1 0 80 10 164
2019 Procurement 58 20 8 10 4 0 0 79 13 46
2019 Real property 44 35 10 5 6 0 0 79 11 128
2019 Materiel management 38 28 11 14 9 0 0 66 23 30
2019 Information management 40 27 21 8 5 0 0 67 13 35
2019 Information technology 46 26 19 2 5 2 0 73 7 47
2019 Data sciences 47 37 9 4 2 0 0 84 6 43
2019 Policy 40 39 8 10 4 0 0 78 14 79
2019 Project management 49 32 11 5 3 0 0 81 8 286
2019 Other services to the public 50 28 9 8 5 0 0 78 13 849
2019 None of the above 41 28 16 9 5 1 0 70 14 649
2018 Client contact centre 36 35 18 8 3 0 0 71 11 206
2018 Compliance, inspection and enforcement 30 25 28 7 10 0 0 56 16 91
2018 Communications or public affairs 54 27 10 5 4 1 0 81 9 350
2018 Security 46 30 14 0 10 0 0 76 10 17
2018 Science and technology 40 36 14 7 3 0 0 75 10 395
2018 Administration and operations 41 33 16 6 5 0 0 73 11 579
2018 Human resources 48 35 10 5 2 0 0 83 7 234
2018 Financial management 43 33 14 5 4 1 0 77 9 159
2018 Procurement 44 35 19 3 0 0 0 79 3 42
2018 Real property 35 29 18 5 13 0 0 64 18 116
2018 Materiel management 31 42 10 8 9 0 0 73 17 38
2018 Information management 54 26 13 8 0 0 0 80 8 34
2018 Information technology 50 26 16 2 7 0 0 76 8 49
2018 Data sciences 55 30 12 0 3 0 0 85 3 33
2018 Policy 42 38 11 5 5 0 0 79 10 84
2018 Project management 42 34 10 8 5 0 0 76 13 306
2018 Other services to the public 43 31 13 7 5 1 0 74 12 779
2018 None of the above 34 30 16 11 8 1 0 64 20 611

Question 54. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 21 57 9 7 6 0 0 78 13 65
2022 Federal regulators 25 39 15 21 0 0 0 64 21 20
2022 Compliance, inspection and enforcement 23 32 15 16 13 0 0 55 30 85
2022 Communications or public affairs 50 32 8 6 3 0 0 83 10 240
2022 Security 41 30 0 15 13 0 0 71 29 15
2022 Science and technology 31 46 9 11 3 0 0 77 14 345
2022 Administration and operations 44 35 9 8 3 0 0 79 12 495
2022 Human resources 50 31 10 7 2 0 0 81 9 225
2022 Financial management 46 30 15 5 3 1 0 76 9 160
2022 Procurement 41 41 8 8 2 0 0 82 10 45
2022 Real property 39 37 14 9 1 0 0 76 10 130
2022 Materiel management 25 43 10 10 12 0 0 68 22 30
2022 Information management 54 15 14 13 4 0 0 69 17 35
2022 Information technology 37 37 6 7 12 0 0 75 19 55
2022 Data sciences 44 41 9 5 0 0 0 86 5 30
2022 Policy 42 44 8 5 2 0 0 86 7 90
2022 Project management 38 41 13 6 2 0 0 79 8 340
2022 Other services to the public 24 36 13 17 9 1 0 61 26 275
2022 None of the above 32 34 12 11 10 0 0 66 21 375
2020 Client contact centre 22 59 10 9 0 0 0 81 9 48
2020 Federal regulators 29 37 21 7 7 0 0 66 14 14
2020 Compliance, inspection and enforcement 25 37 14 17 7 0 0 62 24 86
2020 Communications or public affairs 49 34 12 4 2 0 0 83 6 251
2020 Security 30 38 12 9 12 0 0 68 21 10
2020 Science and technology 40 38 12 8 2 0 0 78 10 398
2020 Administration and operations 47 32 11 7 3 1 0 80 9 527
2020 Human resources 53 33 6 7 0 0 0 86 8 212
2020 Financial management 49 29 11 7 4 0 0 78 11 175
2020 Procurement 49 29 19 2 0 0 0 79 2 51
2020 Real property 49 34 11 3 2 0 0 83 5 115
2020 Materiel management 44 43 4 10 0 0 0 86 10 22
2020 Information management 55 18 9 18 0 0 0 73 18 32
2020 Information technology 47 36 12 4 2 0 0 83 5 59
2020 Data sciences 45 41 3 7 4 0 0 86 11 26
2020 Policy 44 29 16 7 4 0 0 73 11 113
2020 Project management 45 32 12 7 5 0 0 77 11 265
2020 Other services to the public 37 30 15 10 6 1 0 68 17 339
2020 None of the above 32 35 16 12 5 1 0 68 16 449
2019 Client contact centre 43 29 17 6 5 0 0 72 11 171
2019 Federal regulators 27 24 26 12 11 0 0 51 23 14
2019 Compliance, inspection and enforcement 26 29 12 19 14 0 0 55 33 90
2019 Communications or public affairs 49 30 9 10 2 0 0 79 11 359
2019 Security 37 25 26 12 0 0 0 63 12 13
2019 Science and technology 38 37 13 9 3 0 0 75 12 408
2019 Administration and operations 37 35 13 12 3 0 0 73 14 580
2019 Human resources 46 36 12 3 3 0 0 83 6 252
2019 Financial management 38 41 10 6 4 1 0 80 10 162
2019 Procurement 55 27 6 10 2 0 0 82 12 45
2019 Real property 36 39 10 9 5 0 0 76 14 128
2019 Materiel management 28 39 7 26 0 0 0 67 26 31
2019 Information management 43 31 11 13 2 0 0 74 16 35
2019 Information technology 38 32 20 6 5 0 0 69 11 47
2019 Data sciences 47 33 13 2 2 2 0 82 4 43
2019 Policy 37 37 6 15 4 0 0 75 19 79
2019 Project management 44 35 10 7 4 0 0 79 11 286
2019 Other services to the public 46 29 9 10 5 0 0 75 15 843
2019 None of the above 36 31 13 12 6 1 0 69 19 650
2018 Client contact centre 32 37 17 12 1 0 0 70 14 205
2018 Compliance, inspection and enforcement 22 37 19 11 12 0 0 59 23 91
2018 Communications or public affairs 43 36 9 8 3 1 0 80 11 349
2018 Security 36 34 20 0 10 0 0 70 10 17
2018 Science and technology 35 40 13 8 4 1 0 75 12 392
2018 Administration and operations 36 35 17 7 5 0 0 71 12 581
2018 Human resources 47 36 10 4 2 0 0 84 6 232
2018 Financial management 45 33 12 6 3 1 0 79 9 158
2018 Procurement 50 25 19 7 0 0 0 74 7 42
2018 Real property 33 29 19 11 9 0 0 62 20 115
2018 Materiel management 30 34 19 5 12 0 0 64 17 38
2018 Information management 62 22 13 2 0 0 0 85 2 34
2018 Information technology 42 39 11 7 2 0 0 80 9 48
2018 Data sciences 49 35 10 3 3 0 0 84 6 33
2018 Policy 37 39 13 4 6 0 0 77 10 83
2018 Project management 38 36 12 9 6 0 0 74 14 310
2018 Other services to the public 38 31 15 10 5 0 0 69 15 778
2018 None of the above 28 31 18 14 8 0 0 59 22 611

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 35 47 15 2 0 2 0 84 2 65
2022 Federal regulators 46 20 15 9 5 5 0 69 15 20
2022 Compliance, inspection and enforcement 25 23 24 16 10 1 1 49 27 85
2022 Communications or public affairs 54 25 8 7 4 2 0 82 11 240
2022 Security 52 33 0 0 15 0 0 85 15 15
2022 Science and technology 36 31 16 11 3 3 0 69 15 345
2022 Administration and operations 45 26 12 8 6 2 0 73 14 495
2022 Human resources 50 21 13 9 4 3 1 74 13 225
2022 Financial management 41 27 16 7 5 3 0 70 13 160
2022 Procurement 35 36 16 4 2 4 4 76 6 45
2022 Real property 39 31 16 6 5 3 0 73 11 130
2022 Materiel management 31 37 22 10 0 0 0 68 10 30
2022 Information management 46 13 20 17 2 2 0 60 20 35
2022 Information technology 44 31 10 0 10 6 0 79 10 55
2022 Data sciences 53 24 13 8 3 0 0 76 10 30
2022 Policy 53 23 14 3 6 1 0 77 9 90
2022 Project management 42 29 16 9 2 2 0 73 11 340
2022 Other services to the public 28 25 20 11 11 4 1 55 23 275
2022 None of the above 39 22 13 9 10 6 0 65 21 375
2020 Client contact centre 38 28 22 7 0 5 0 69 7 49
2020 Federal regulators 29 44 14 0 7 7 0 78 7 14
2020 Compliance, inspection and enforcement 28 31 18 15 8 0 0 59 23 87
2020 Communications or public affairs 55 21 12 7 3 2 0 77 10 253
2020 Security 48 18 0 12 12 10 0 74 26 10
2020 Science and technology 43 24 19 9 3 1 0 68 12 402
2020 Administration and operations 50 24 14 6 4 2 0 76 10 527
2020 Human resources 54 27 9 5 3 1 1 82 8 213
2020 Financial management 43 27 17 6 4 2 1 73 10 178
2020 Procurement 48 18 21 10 2 0 0 67 12 52
2020 Real property 48 30 12 6 2 1 1 79 8 115
2020 Materiel management 44 26 4 26 0 0 0 70 26 22
2020 Information management 53 9 17 18 3 0 0 62 22 32
2020 Information technology 42 24 23 2 3 5 0 70 6 58
2020 Data sciences 56 20 10 11 0 4 0 78 11 27
2020 Policy 54 19 14 7 4 3 0 74 12 113
2020 Project management 49 24 14 7 5 1 0 74 12 268
2020 Other services to the public 38 24 14 10 7 5 1 66 18 340
2020 None of the above 38 26 19 8 6 2 1 66 14 446
2019 Client contact centre 36 28 16 8 5 7 1 69 14 172
2019 Federal regulators 22 29 26 6 17 0 0 51 23 14
2019 Compliance, inspection and enforcement 24 29 23 10 13 2 0 53 23 91
2019 Communications or public affairs 46 21 17 7 5 4 0 70 13 361
2019 Security 21 37 7 4 23 7 0 63 29 13
2019 Science and technology 40 28 15 8 5 3 0 71 13 409
2019 Administration and operations 40 27 16 9 4 3 1 70 13 580
2019 Human resources 48 27 12 5 5 2 1 77 10 251
2019 Financial management 38 28 12 12 6 3 1 69 19 163
2019 Procurement 56 19 19 0 5 0 0 75 5 46
2019 Real property 41 30 12 10 5 1 1 73 15 128
2019 Materiel management 37 35 17 9 0 2 0 74 9 31
2019 Information management 33 24 13 25 2 3 0 59 28 35
2019 Information technology 47 28 15 7 2 0 0 75 9 48
2019 Data sciences 31 34 9 19 2 5 0 68 22 43
2019 Policy 41 28 13 10 5 3 0 71 16 79
2019 Project management 46 28 13 9 3 1 0 75 13 287
2019 Other services to the public 42 24 16 8 6 4 1 69 15 849
2019 None of the above 39 24 16 10 6 4 2 67 16 648
2018 Client contact centre 31 31 15 13 2 6 1 67 17 206
2018 Compliance, inspection and enforcement 24 22 24 21 8 1 0 46 29 91
2018 Communications or public affairs 43 29 15 7 4 3 0 73 11 350
2018 Security 46 32 11 0 10 0 0 79 10 17
2018 Science and technology 36 27 20 10 4 3 0 65 15 395
2018 Administration and operations 37 26 17 10 6 2 0 65 17 583
2018 Human resources 53 22 10 7 6 3 0 77 13 234
2018 Financial management 41 24 17 9 6 3 1 68 15 159
2018 Procurement 45 18 28 5 5 0 0 63 9 42
2018 Real property 36 21 18 14 8 4 0 59 22 116
2018 Materiel management 35 29 6 23 6 0 0 64 29 37
2018 Information management 49 21 13 11 0 6 0 74 12 33
2018 Information technology 36 31 13 12 4 3 0 70 17 49
2018 Data sciences 42 23 22 10 3 0 0 65 13 33
2018 Policy 46 37 7 2 8 0 0 83 10 84
2018 Project management 45 27 12 8 6 1 1 73 15 310
2018 Other services to the public 35 25 19 10 7 3 1 62 18 780
2018 None of the above 31 26 18 12 9 3 1 59 22 612
Top of page

Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 Client contact centre 28 32 40 65
2022 Federal regulators 40 42 18 20
2022 Compliance, inspection and enforcement 34 32 35 85
2022 Communications or public affairs 51 28 21 240
2022 Security 34 23 42 15
2022 Science and technology 40 30 30 345
2022 Administration and operations 41 34 25 495
2022 Human resources 54 23 23 225
2022 Financial management 36 36 29 160
2022 Procurement 20 32 49 45
2022 Real property 41 31 28 130
2022 Materiel management 30 31 39 30
2022 Information management 39 22 39 35
2022 Information technology 37 33 30 55
2022 Data sciences 26 47 26 30
2022 Policy 42 30 28 90
2022 Project management 38 33 29 340
2022 Other services to the public 40 27 33 275
2022 None of the above 35 31 34 375
2020 Client contact centre 33 30 37 49
2020 Federal regulators 34 45 21 14
2020 Compliance, inspection and enforcement 19 50 31 89
2020 Communications or public affairs 29 36 35 254
2020 Security 0 43 57 10
2020 Science and technology 18 43 39 404
2020 Administration and operations 25 39 35 529
2020 Human resources 26 45 29 214
2020 Financial management 25 41 34 178
2020 Procurement 17 44 39 52
2020 Real property 14 46 40 115
2020 Materiel management 24 58 18 22
2020 Information management 29 33 39 32
2020 Information technology 17 50 33 59
2020 Data sciences 26 39 35 27
2020 Policy 30 26 43 113
2020 Project management 29 40 32 270
2020 Other services to the public 19 43 38 339
2020 None of the above 19 44 37 450
2019 Client contact centre 30 34 36 173
2019 Federal regulators 41 31 28 14
2019 Compliance, inspection and enforcement 20 32 48 90
2019 Communications or public affairs 39 26 35 361
2019 Security 19 44 37 13
2019 Science and technology 27 36 36 409
2019 Administration and operations 27 38 35 582
2019 Human resources 39 32 29 253
2019 Financial management 29 40 31 164
2019 Procurement 13 57 30 46
2019 Real property 24 44 32 129
2019 Materiel management 9 61 30 31
2019 Information management 38 30 32 35
2019 Information technology 24 39 37 48
2019 Data sciences 27 33 40 43
2019 Policy 39 29 31 79
2019 Project management 29 34 36 286
2019 Other services to the public 29 35 36 844
2019 None of the above 22 41 37 650
2018 Client contact centre 24 36 40 204
2018 Compliance, inspection and enforcement 28 28 45 92
2018 Communications or public affairs 38 25 37 348
2018 Security 17 27 56 16
2018 Science and technology 28 34 38 398
2018 Administration and operations 26 41 34 580
2018 Human resources 33 35 32 237
2018 Financial management 29 41 31 162
2018 Procurement 19 48 33 42
2018 Real property 22 41 37 116
2018 Materiel management 30 35 35 38
2018 Information management 27 26 47 34
2018 Information technology 34 30 36 49
2018 Data sciences 30 22 48 33
2018 Policy 34 30 36 85
2018 Project management 26 38 37 314
2018 Other services to the public 27 34 39 770
2018 None of the above 20 40 39 607

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.

Survey year Demographic Yes, to retire
(%)
Yes, to pursue another position within my department or agency
(%)
Yes, to pursue a position in another department or agency
(%)
Yes, to pursue a position outside the federal public service
(%)
Yes, end of my term, casual or student employment
(%)
Yes, other reason Specify other reason
(%)
Total responses
2022 Client contact centre 12 46 26 6 0 11 20
2022 Compliance, inspection and enforcement 5 32 42 21 0 0 25
2022 Communications or public affairs 6 35 9 7 39 5 110
2022 Science and technology 4 31 8 10 35 12 120
2022 Administration and operations 8 50 12 9 16 5 190
2022 Human resources 13 42 18 5 19 3 115
2022 Financial management 21 35 25 9 7 3 60
2022 Procurement 18 39 0 13 11 19 10
2022 Real property 16 47 13 8 13 3 50
2022 Information management 0 16 25 6 48 6 10
2022 Information technology 22 28 36 5 10 0 20
2022 Policy 2 44 26 7 13 9 40
2022 Project management 12 47 11 8 17 5 125
2022 Other services to the public 22 36 11 11 12 8 115
2022 None of the above 13 26 10 19 23 9 125
2020 Client contact centre 13 42 13 13 0 19 15
2020 Compliance, inspection and enforcement 17 30 24 12 7 11 16
2020 Communications or public affairs 7 47 14 4 24 4 71
2020 Science and technology 18 32 8 7 24 11 73
2020 Administration and operations 19 48 19 3 5 7 142
2020 Human resources 26 17 38 3 7 8 57
2020 Financial management 18 30 36 4 7 4 45
2020 Real property 21 43 10 21 0 5 18
2020 Information technology 9 38 31 0 12 10 10
2020 Policy 15 34 32 3 6 11 35
2020 Project management 18 33 17 6 22 4 79
2020 Other services to the public 15 39 9 20 12 5 66
2020 None of the above 28 21 13 13 12 13 87
2019 Client contact centre 11 12 0 24 48 6 54
2019 Compliance, inspection and enforcement 11 6 20 9 40 15 18
2019 Communications or public affairs 4 22 10 9 49 7 141
2019 Science and technology 4 21 9 9 53 4 110
2019 Administration and operations 10 33 16 8 27 6 157
2019 Human resources 14 23 30 7 20 6 95
2019 Financial management 28 25 21 8 11 6 47
2019 Real property 17 29 17 7 24 6 33
2019 Information management 6 31 18 0 45 0 13
2019 Information technology 10 23 35 16 17 0 12
2019 Data sciences 0 9 0 0 82 9 11
2019 Policy 13 48 22 6 10 0 31
2019 Project management 13 31 10 11 32 2 84
2019 Other services to the public 7 18 9 11 48 7 254
2019 None of the above 15 13 12 13 39 8 158
2018 Client contact centre 3 30 6 13 41 8 52
2018 Compliance, inspection and enforcement 20 18 23 8 17 14 25
2018 Communications or public affairs 3 28 8 8 47 6 132
2018 Science and technology 10 26 10 3 48 3 112
2018 Administration and operations 11 32 21 12 20 4 155
2018 Human resources 18 27 28 1 20 6 79
2018 Financial management 15 28 27 10 17 2 46
2018 Real property 19 23 24 17 17 0 29
2018 Materiel management 18 18 0 0 57 7 12
2018 Information technology 23 16 30 4 21 6 17
2018 Policy 7 60 11 7 12 4 28
2018 Project management 11 25 16 7 34 6 82
2018 Other services to the public 10 16 6 13 47 7 226
2018 None of the above 19 16 8 15 31 12 132
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 15 85 65
2022 Compliance, inspection and enforcement 26 74 85
2022 Communications or public affairs 10 90 240
2022 Science and technology 10 90 345
2022 Administration and operations 17 83 490
2022 Human resources 10 90 225
2022 Financial management 9 91 160
2022 Procurement 15 85 45
2022 Real property 7 93 130
2022 Materiel management 23 77 30
2022 Data sciences 0 100 30
2022 Policy 7 93 90
2022 Project management 11 89 340
2022 Other services to the public 21 79 275
2022 None of the above 20 80 375
2020 Client contact centre 12 88 49
2020 Federal regulators 0 100 14
2020 Compliance, inspection and enforcement 21 79 89
2020 Communications or public affairs 8 92 253
2020 Security 0 100 10
2020 Science and technology 11 89 403
2020 Administration and operations 12 88 527
2020 Human resources 3 97 214
2020 Financial management 6 94 178
2020 Procurement 11 89 52
2020 Real property 12 88 115
2020 Information management 15 85 32
2020 Information technology 10 90 59
2020 Policy 10 90 113
2020 Project management 13 87 270
2020 Other services to the public 16 84 339
2020 None of the above 15 85 448
2019 Client contact centre 13 87 173
2019 Compliance, inspection and enforcement 18 82 91
2019 Communications or public affairs 12 88 361
2019 Science and technology 12 88 405
2019 Administration and operations 15 85 581
2019 Human resources 11 89 252
2019 Financial management 14 86 162
2019 Real property 13 87 128
2019 Materiel management 26 74 30
2019 Information management 13 87 35
2019 Information technology 18 82 47
2019 Data sciences 17 83 42
2019 Policy 12 88 79
2019 Project management 11 89 286
2019 Other services to the public 17 83 845
2019 None of the above 15 85 651
2018 Client contact centre 19 81 206
2018 Compliance, inspection and enforcement 23 77 92
2018 Communications or public affairs 10 90 350
2018 Science and technology 12 88 398
2018 Administration and operations 15 85 585
2018 Human resources 14 86 237
2018 Financial management 10 90 162
2018 Real property 20 80 116
2018 Materiel management 18 82 37
2018 Information management 0 100 34
2018 Information technology 10 90 49
2018 Data sciences 19 81 33
2018 Policy 13 87 85
2018 Project management 14 86 313
2018 Other services to the public 18 82 783
2018 None of the above 19 81 613

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 43 57 20
2022 Communications or public affairs 37 63 25
2022 Science and technology 42 58 35
2022 Administration and operations 42 58 75
2022 Human resources 51 49 25
2022 Financial management 46 54 15
2022 Real property 38 62 10
2022 Project management 59 41 35
2022 Other services to the public 53 47 50
2022 None of the above 51 49 75
2020 Compliance, inspection and enforcement 57 43 19
2020 Communications or public affairs 74 26 19
2020 Science and technology 54 46 45
2020 Administration and operations 55 45 61
2020 Financial management 47 53 11
2020 Real property 44 56 13
2020 Policy 55 45 11
2020 Project management 45 55 34
2020 Other services to the public 40 60 50
2020 None of the above 51 49 63
2019 Client contact centre 34 66 23
2019 Compliance, inspection and enforcement 52 48 16
2019 Communications or public affairs 50 50 42
2019 Science and technology 59 41 47
2019 Administration and operations 44 56 78
2019 Human resources 38 62 28
2019 Financial management 55 45 22
2019 Real property 59 41 16
2019 Project management 52 48 30
2019 Other services to the public 50 50 137
2019 None of the above 52 48 90
2018 Client contact centre 51 49 34
2018 Compliance, inspection and enforcement 43 57 21
2018 Communications or public affairs 50 50 38
2018 Science and technology 56 44 50
2018 Administration and operations 43 57 88
2018 Human resources 45 55 33
2018 Financial management 34 66 14
2018 Real property 48 52 23
2018 Project management 47 53 41
2018 Other services to the public 56 44 134
2018 None of the above 50 50 112

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 64 36 20
2022 Communications or public affairs 49 51 25
2022 Science and technology 53 47 35
2022 Administration and operations 59 41 75
2022 Human resources 46 54 25
2022 Financial management 68 32 15
2022 Real property 62 38 10
2022 Project management 49 51 35
2022 Other services to the public 55 45 50
2022 None of the above 55 45 75
2020 Compliance, inspection and enforcement 70 30 19
2020 Communications or public affairs 44 56 19
2020 Science and technology 56 44 45
2020 Administration and operations 53 47 61
2020 Real property 62 38 13
2020 Project management 64 36 34
2020 Other services to the public 47 53 50
2020 None of the above 54 46 63
2019 Client contact centre 52 48 23
2019 Compliance, inspection and enforcement 62 38 16
2019 Communications or public affairs 27 73 42
2019 Science and technology 51 49 47
2019 Administration and operations 52 48 78
2019 Human resources 65 35 28
2019 Financial management 60 40 22
2019 Real property 53 47 16
2019 Project management 37 63 30
2019 Other services to the public 47 53 137
2019 None of the above 56 44 90
2018 Client contact centre 52 48 34
2018 Compliance, inspection and enforcement 51 49 21
2018 Communications or public affairs 37 63 38
2018 Science and technology 37 63 50
2018 Administration and operations 50 50 88
2018 Human resources 67 33 33
2018 Financial management 67 33 14
2018 Real property 57 43 23
2018 Project management 59 41 41
2018 Other services to the public 58 42 134
2018 None of the above 56 44 111

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 3 97 25
2022 Science and technology 4 96 35
2022 Administration and operations 11 89 75
2022 Human resources 17 83 25
2022 Financial management 15 85 15
2022 Real property 9 91 10
2022 Project management 7 93 35
2022 Other services to the public 19 81 50
2022 None of the above 6 94 75
2020 Administration and operations 12 88 61
2020 Real property 0 100 13
2020 Policy 0 100 11
2020 Other services to the public 14 86 50
2020 None of the above 11 89 63
2019 Compliance, inspection and enforcement 0 100 16
2019 Science and technology 12 88 47
2019 Administration and operations 9 91 78
2019 Human resources 0 100 28
2019 Other services to the public 7 93 137
2019 None of the above 5 95 90
2018 Administration and operations 12 88 88
2018 Other services to the public 6 94 131
2018 None of the above 10 90 111

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 4 96 20
2022 Communications or public affairs 0 100 25
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 75
2022 Human resources 0 100 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 0 100 35
2022 Other services to the public 0 100 50
2022 None of the above 0 100 75
2020 Communications or public affairs 0 100 19
2020 Science and technology 0 100 45
2020 Administration and operations 0 100 61
2020 Financial management 0 100 11
2020 Real property 0 100 13
2020 Policy 0 100 11
2020 Project management 0 100 34
2020 Other services to the public 0 100 50
2020 None of the above 0 100 63
2019 Client contact centre 0 100 23
2019 Communications or public affairs 0 100 42
2019 Science and technology 0 100 47
2019 Administration and operations 0 100 78
2019 Human resources 0 100 28
2019 Financial management 0 100 22
2019 Real property 0 100 16
2019 Policy 0 100 10
2019 Other services to the public 0 100 137
2018 Client contact centre 0 100 34
2018 Communications or public affairs 0 100 38
2018 Science and technology 0 100 50
2018 Administration and operations 0 100 88
2018 Human resources 0 100 33
2018 Project management 0 100 41
2018 None of the above 0 100 110

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 10 90 20
2022 Communications or public affairs 18 82 25
2022 Science and technology 12 88 35
2022 Administration and operations 7 93 75
2022 Human resources 5 95 25
2022 Financial management 0 100 15
2022 Real property 18 82 10
2022 Project management 14 86 35
2022 Other services to the public 6 94 50
2022 None of the above 3 97 75
2020 Science and technology 15 85 45
2020 None of the above 10 90 63
2019 Human resources 0 100 28
2019 Policy 0 100 10
2019 Other services to the public 7 93 137
2019 None of the above 7 93 90
2018 Client contact centre 0 100 34
2018 Compliance, inspection and enforcement 0 100 21
2018 Science and technology 14 86 50
2018 Financial management 0 100 14
2018 Project management 11 89 41
2018 Other services to the public 7 93 132
2018 None of the above 7 93 111

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 38 62 20
2022 Communications or public affairs 26 74 25
2022 Science and technology 29 71 35
2022 Administration and operations 31 69 75
2022 Human resources 0 100 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 16 84 35
2022 Other services to the public 46 54 50
2022 None of the above 16 84 75
2020 Compliance, inspection and enforcement 50 50 19
2020 Science and technology 15 85 45
2020 Administration and operations 19 81 61
2020 Financial management 0 100 11
2020 Policy 0 100 11
2020 Project management 19 81 34
2020 Other services to the public 22 78 50
2020 None of the above 14 86 63
2019 Client contact centre 36 64 23
2019 Compliance, inspection and enforcement 44 56 16
2019 Communications or public affairs 44 56 42
2019 Administration and operations 31 69 78
2019 Policy 0 100 10
2019 Project management 24 76 30
2019 Other services to the public 39 61 137
2019 None of the above 11 89 90
2018 Compliance, inspection and enforcement 57 43 21
2018 Communications or public affairs 42 58 38
2018 Science and technology 16 84 50
2018 Administration and operations 22 78 88
2018 Financial management 0 100 14
2018 Other services to the public 36 64 133
2018 None of the above 21 79 110

Question 58g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 5 95 25
2022 Science and technology 3 97 35
2022 Administration and operations 1 99 75
2022 Human resources 3 97 25
2022 Financial management 16 84 15
2022 Real property 0 100 10
2022 Project management 2 98 35
2022 Other services to the public 1 99 50
2022 None of the above 3 97 75
2020 Communications or public affairs 0 100 19
2020 Financial management 0 100 11
2020 Real property 0 100 13
2020 Policy 0 100 11
2019 Administration and operations 0 100 78
2019 Human resources 0 100 28
2019 Policy 0 100 10
2019 Project management 0 100 30
2019 Other services to the public 5 95 137
2018 Communications or public affairs 0 100 38
2018 Human resources 0 100 33
2018 Financial management 0 100 14
2018 Real property 0 100 23

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 31 69 20
2022 Communications or public affairs 38 62 25
2022 Science and technology 27 73 35
2022 Administration and operations 46 54 75
2022 Human resources 42 58 25
2022 Financial management 22 78 15
2022 Real property 18 82 10
2022 Project management 43 57 35
2022 Other services to the public 38 62 50
2022 None of the above 40 60 75
2020 Compliance, inspection and enforcement 50 50 19
2020 Communications or public affairs 60 40 19
2020 Science and technology 29 71 45
2020 Administration and operations 42 58 61
2020 Project management 57 43 34
2020 Other services to the public 46 54 50
2020 None of the above 34 66 63
2019 Client contact centre 44 56 23
2019 Compliance, inspection and enforcement 42 58 16
2019 Communications or public affairs 46 54 42
2019 Science and technology 35 65 47
2019 Administration and operations 48 52 78
2019 Human resources 42 58 28
2019 Financial management 36 64 22
2019 Real property 37 63 16
2019 Project management 43 57 30
2019 Other services to the public 47 53 137
2019 None of the above 47 53 89
2018 Client contact centre 45 55 34
2018 Compliance, inspection and enforcement 45 55 21
2018 Communications or public affairs 29 71 38
2018 Science and technology 29 71 50
2018 Administration and operations 38 62 88
2018 Human resources 51 49 33
2018 Financial management 45 55 15
2018 Real property 40 60 23
2018 Project management 54 46 41
2018 Other services to the public 47 53 133
2018 None of the above 40 60 112

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 25 75 20
2022 Communications or public affairs 42 58 25
2022 Science and technology 39 61 35
2022 Administration and operations 38 62 75
2022 Human resources 24 76 25
2022 Financial management 55 45 15
2022 Real property 21 79 10
2022 Project management 44 56 35
2022 Other services to the public 34 66 50
2022 None of the above 40 60 75
2020 Compliance, inspection and enforcement 43 57 19
2020 Communications or public affairs 34 66 19
2020 Science and technology 45 55 45
2020 Administration and operations 33 67 61
2020 Real property 30 70 13
2020 Project management 55 45 34
2020 Other services to the public 43 57 50
2020 None of the above 49 51 63
2019 Client contact centre 37 63 23
2019 Compliance, inspection and enforcement 70 30 16
2019 Communications or public affairs 33 67 42
2019 Science and technology 36 64 47
2019 Administration and operations 36 64 78
2019 Human resources 56 44 28
2019 Financial management 40 60 22
2019 Real property 48 52 16
2019 Policy 51 49 10
2019 Project management 58 42 30
2019 Other services to the public 38 62 137
2019 None of the above 37 63 89
2018 Client contact centre 66 34 33
2018 Compliance, inspection and enforcement 43 57 21
2018 Communications or public affairs 30 70 38
2018 Science and technology 24 76 50
2018 Administration and operations 31 69 88
2018 Human resources 54 46 33
2018 Real property 67 33 23
2018 Project management 43 57 41
2018 Other services to the public 44 56 133
2018 None of the above 41 59 112

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 29 71 20
2022 Communications or public affairs 39 61 25
2022 Science and technology 55 45 35
2022 Administration and operations 49 51 75
2022 Human resources 30 70 25
2022 Financial management 23 77 15
2022 Real property 32 68 10
2022 Project management 47 53 35
2022 Other services to the public 38 62 50
2022 None of the above 52 48 75
2020 Compliance, inspection and enforcement 70 30 19
2020 Communications or public affairs 50 50 19
2020 Science and technology 56 44 45
2020 Administration and operations 41 59 61
2020 Financial management 44 56 11
2020 Real property 43 57 13
2020 Project management 49 51 34
2020 Other services to the public 33 67 50
2020 None of the above 57 43 63
2019 Client contact centre 25 75 23
2019 Compliance, inspection and enforcement 68 32 16
2019 Communications or public affairs 36 64 42
2019 Science and technology 45 55 47
2019 Administration and operations 42 58 78
2019 Human resources 51 49 28
2019 Financial management 50 50 22
2019 Real property 69 31 16
2019 Project management 46 54 30
2019 Other services to the public 45 55 137
2019 None of the above 49 51 89
2018 Client contact centre 50 50 33
2018 Compliance, inspection and enforcement 62 38 21
2018 Communications or public affairs 43 57 38
2018 Science and technology 53 47 50
2018 Administration and operations 38 62 88
2018 Human resources 39 61 33
2018 Financial management 50 50 15
2018 Real property 57 43 23
2018 Project management 48 52 41
2018 Other services to the public 42 58 132
2018 None of the above 46 54 113

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 42 58 20
2022 Communications or public affairs 52 48 25
2022 Science and technology 34 66 35
2022 Administration and operations 39 61 75
2022 Human resources 32 68 25
2022 Financial management 36 64 15
2022 Real property 18 82 10
2022 Project management 27 73 35
2022 Other services to the public 53 47 50
2022 None of the above 37 63 75
2020 Compliance, inspection and enforcement 54 46 19
2020 Communications or public affairs 59 41 19
2020 Science and technology 38 62 45
2020 Administration and operations 46 54 61
2020 Financial management 47 53 11
2020 Project management 36 64 34
2020 Other services to the public 40 60 50
2020 None of the above 30 70 63
2019 Client contact centre 34 66 23
2019 Compliance, inspection and enforcement 52 48 16
2019 Communications or public affairs 29 71 42
2019 Science and technology 28 72 47
2019 Administration and operations 54 46 78
2019 Human resources 44 56 28
2019 Financial management 52 48 22
2019 Real property 37 63 16
2019 Project management 46 54 30
2019 Other services to the public 44 56 137
2019 None of the above 36 64 89
2018 Client contact centre 40 60 33
2018 Compliance, inspection and enforcement 36 64 21
2018 Communications or public affairs 33 67 38
2018 Science and technology 43 57 50
2018 Administration and operations 31 69 88
2018 Human resources 54 46 33
2018 Financial management 50 50 15
2018 Real property 23 77 23
2018 Project management 56 44 41
2018 Other services to the public 49 51 132
2018 None of the above 43 57 113

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 29 71 20
2022 Communications or public affairs 46 54 25
2022 Science and technology 28 72 35
2022 Administration and operations 37 63 75
2022 Human resources 23 77 25
2022 Financial management 26 74 15
2022 Real property 27 73 10
2022 Project management 41 59 35
2022 Other services to the public 28 72 50
2022 None of the above 41 59 75
2020 Compliance, inspection and enforcement 50 50 19
2020 Communications or public affairs 49 51 19
2020 Science and technology 47 53 45
2020 Administration and operations 35 65 61
2020 Project management 43 57 34
2020 Other services to the public 42 58 50
2020 None of the above 31 69 63
2019 Client contact centre 22 78 23
2019 Compliance, inspection and enforcement 58 42 16
2019 Communications or public affairs 31 69 42
2019 Science and technology 32 68 47
2019 Administration and operations 31 69 78
2019 Human resources 40 60 28
2019 Financial management 41 59 22
2019 Real property 42 58 16
2019 Project management 43 57 30
2019 Other services to the public 33 67 137
2019 None of the above 29 71 89
2018 Client contact centre 25 75 33
2018 Compliance, inspection and enforcement 40 60 21
2018 Communications or public affairs 32 68 38
2018 Science and technology 54 46 50
2018 Administration and operations 28 72 88
2018 Human resources 30 70 33
2018 Real property 35 65 23
2018 Project management 39 61 41
2018 Other services to the public 23 77 131
2018 None of the above 29 71 111

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 59 41 20
2022 Communications or public affairs 71 29 25
2022 Science and technology 55 45 35
2022 Administration and operations 62 38 75
2022 Human resources 62 38 25
2022 Financial management 81 19 15
2022 Real property 60 40 10
2022 Project management 43 57 35
2022 Other services to the public 54 46 50
2022 None of the above 49 51 75
2020 Communications or public affairs 54 46 19
2020 Science and technology 58 42 45
2020 Administration and operations 63 37 61
2020 Real property 50 50 13
2020 Project management 53 47 34
2020 Other services to the public 52 48 50
2020 None of the above 47 53 63
2019 Client contact centre 62 38 23
2019 Compliance, inspection and enforcement 64 36 16
2019 Communications or public affairs 65 35 42
2019 Science and technology 52 48 47
2019 Administration and operations 69 31 78
2019 Human resources 69 31 28
2019 Financial management 78 22 22
2019 Real property 58 42 16
2019 Project management 60 40 30
2019 Other services to the public 62 38 137
2019 None of the above 59 41 89
2018 Client contact centre 65 35 34
2018 Compliance, inspection and enforcement 52 48 21
2018 Communications or public affairs 50 50 38
2018 Science and technology 57 43 50
2018 Administration and operations 48 52 88
2018 Human resources 38 62 33
2018 Financial management 44 56 15
2018 Real property 51 49 23
2018 Project management 71 29 41
2018 Other services to the public 61 39 134
2018 None of the above 58 42 114

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 10 90 20
2022 Communications or public affairs 43 57 25
2022 Science and technology 24 76 35
2022 Administration and operations 28 72 75
2022 Human resources 28 72 25
2022 Financial management 61 39 15
2022 Real property 0 100 10
2022 Project management 24 76 35
2022 Other services to the public 42 58 50
2022 None of the above 36 64 75
2020 Compliance, inspection and enforcement 35 65 19
2020 Communications or public affairs 49 51 19
2020 Science and technology 50 50 45
2020 Administration and operations 35 65 61
2020 Financial management 46 54 11
2020 Project management 33 67 34
2020 Other services to the public 33 67 50
2020 None of the above 24 76 63
2019 Client contact centre 38 62 23
2019 Compliance, inspection and enforcement 43 57 16
2019 Communications or public affairs 34 66 42
2019 Science and technology 23 77 47
2019 Administration and operations 30 70 78
2019 Human resources 32 68 28
2019 Financial management 46 54 22
2019 Real property 69 31 16
2019 Project management 41 59 30
2019 Other services to the public 43 57 137
2019 None of the above 40 60 89
2018 Client contact centre 32 68 33
2018 Compliance, inspection and enforcement 30 70 21
2018 Communications or public affairs 15 85 38
2018 Science and technology 30 70 50
2018 Administration and operations 25 75 88
2018 Human resources 31 69 33
2018 Real property 36 64 23
2018 Project management 54 46 41
2018 Other services to the public 38 62 133
2018 None of the above 35 65 112

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 5 95 20
2022 Communications or public affairs 0 100 25
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 75
2022 Human resources 0 100 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 0 100 35
2022 Other services to the public 3 97 50
2022 None of the above 1 99 75
2020 Communications or public affairs 0 100 19
2020 Financial management 0 100 11
2020 Real property 0 100 13
2020 Policy 0 100 11
2020 Project management 0 100 34
2020 None of the above 0 100 63
2019 Client contact centre 0 100 23
2019 Communications or public affairs 0 100 42
2019 Science and technology 0 100 47
2019 Administration and operations 0 100 78
2019 Human resources 0 100 28
2019 Financial management 0 100 22
2019 Real property 0 100 16
2019 Policy 0 100 10
2019 Project management 0 100 30
2019 Other services to the public 0 100 137
2018 Client contact centre 0 100 33
2018 Communications or public affairs 0 100 38
2018 Science and technology 0 100 50
2018 Administration and operations 0 100 88
2018 Human resources 0 100 33
2018 Financial management 0 100 15
2018 Project management 0 100 41
2018 None of the above 0 100 111

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 34 66 20
2022 Communications or public affairs 13 87 25
2022 Science and technology 5 95 35
2022 Administration and operations 10 90 75
2022 Human resources 4 96 25
2022 Financial management 11 89 15
2022 Real property 9 91 10
2022 Project management 0 100 35
2022 Other services to the public 8 92 50
2022 None of the above 9 91 75
2020 Science and technology 15 85 45
2020 Financial management 0 100 11
2020 Policy 0 100 11
2020 Other services to the public 11 89 50
2019 Client contact centre 19 81 23
2019 Communications or public affairs 26 74 42
2019 Science and technology 25 75 47
2019 Administration and operations 9 91 78
2019 Project management 24 76 30
2019 Other services to the public 16 84 137
2019 None of the above 8 92 89
2018 Compliance, inspection and enforcement 30 70 21
2018 Communications or public affairs 23 77 38
2018 Science and technology 10 90 50
2018 Administration and operations 10 90 88
2018 Financial management 0 100 15
2018 Real property 0 100 23
2018 Other services to the public 16 84 132
2018 None of the above 11 89 111

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 17 83 20
2022 Communications or public affairs 3 97 25
2022 Science and technology 5 95 35
2022 Administration and operations 18 82 75
2022 Human resources 8 92 25
2022 Financial management 17 83 15
2022 Real property 9 91 10
2022 Project management 3 97 35
2022 Other services to the public 12 88 50
2022 None of the above 20 80 75
2020 Science and technology 14 86 45
2020 Administration and operations 9 91 61
2020 Policy 0 100 11
2020 Project management 23 77 34
2020 Other services to the public 15 85 50
2019 Compliance, inspection and enforcement 48 52 16
2019 Communications or public affairs 21 79 42
2019 Administration and operations 17 83 78
2019 Other services to the public 17 83 137
2019 None of the above 10 90 89
2018 Compliance, inspection and enforcement 27 73 21
2018 Administration and operations 6 94 88
2018 Financial management 0 100 15
2018 Real property 35 65 23
2018 Project management 10 90 41
2018 Other services to the public 14 86 131
2018 None of the above 9 91 111

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 37 63 20
2022 Communications or public affairs 47 53 25
2022 Science and technology 52 48 35
2022 Administration and operations 49 51 75
2022 Human resources 43 57 25
2022 Financial management 42 58 15
2022 Real property 23 77 10
2022 Project management 50 50 35
2022 Other services to the public 52 48 50
2022 None of the above 50 50 75
2020 Compliance, inspection and enforcement 73 27 19
2020 Communications or public affairs 39 61 19
2020 Science and technology 46 54 45
2020 Administration and operations 38 62 61
2020 Project management 48 52 34
2020 Other services to the public 38 62 50
2020 None of the above 44 56 63
2019 Client contact centre 45 55 23
2019 Compliance, inspection and enforcement 58 42 16
2019 Communications or public affairs 42 58 42
2019 Science and technology 39 61 47
2019 Administration and operations 33 67 78
2019 Human resources 26 74 28
2019 Financial management 51 49 22
2019 Real property 53 47 16
2019 Project management 60 40 30
2019 Other services to the public 47 53 137
2019 None of the above 48 52 89
2018 Client contact centre 54 46 33
2018 Compliance, inspection and enforcement 35 65 21
2018 Communications or public affairs 46 54 38
2018 Science and technology 24 76 50
2018 Administration and operations 38 62 88
2018 Human resources 40 60 33
2018 Financial management 39 61 15
2018 Real property 46 54 23
2018 Project management 44 56 41
2018 Other services to the public 49 51 131
2018 None of the above 41 59 112

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 26 74 20
2022 Communications or public affairs 29 71 25
2022 Science and technology 20 80 35
2022 Administration and operations 35 65 75
2022 Human resources 25 75 25
2022 Financial management 14 86 15
2022 Real property 9 91 10
2022 Project management 13 87 35
2022 Other services to the public 41 59 50
2022 None of the above 32 68 75
2020 Compliance, inspection and enforcement 33 67 19
2020 Science and technology 13 87 45
2020 Administration and operations 32 68 61
2020 Project management 32 68 34
2020 Other services to the public 35 65 50
2020 None of the above 20 80 63
2019 Client contact centre 24 76 23
2019 Compliance, inspection and enforcement 56 44 16
2019 Communications or public affairs 24 76 42
2019 Science and technology 11 89 47
2019 Administration and operations 37 63 78
2019 Human resources 32 68 28
2019 Policy 50 50 10
2019 Project management 25 75 30
2019 Other services to the public 36 64 137
2019 None of the above 29 71 89
2018 Client contact centre 19 81 34
2018 Compliance, inspection and enforcement 41 59 21
2018 Communications or public affairs 27 73 38
2018 Science and technology 16 84 50
2018 Administration and operations 36 64 88
2018 Human resources 18 82 33
2018 Real property 39 61 23
2018 Project management 32 68 41
2018 Other services to the public 39 61 135
2018 None of the above 27 73 112

Question 59m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 23 77 20
2022 Communications or public affairs 12 88 25
2022 Science and technology 14 86 35
2022 Administration and operations 12 88 75
2022 Human resources 15 85 25
2022 Financial management 16 84 15
2022 Real property 9 91 10
2022 Project management 19 81 35
2022 Other services to the public 16 84 50
2022 None of the above 17 83 75
2020 Science and technology 16 84 45
2020 Other services to the public 14 86 50
2020 None of the above 13 87 63
2019 Communications or public affairs 12 88 42
2019 Administration and operations 15 85 78
2019 Human resources 0 100 28
2019 Financial management 25 75 22
2019 Policy 0 100 10
2019 Other services to the public 16 84 137
2019 None of the above 15 85 89
2018 Client contact centre 17 83 34
2018 Science and technology 10 90 50
2018 Administration and operations 13 87 88
2018 Other services to the public 9 91 130
2018 None of the above 11 89 112

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 41 59 20
2022 Communications or public affairs 71 29 25
2022 Science and technology 54 46 35
2022 Administration and operations 60 40 75
2022 Human resources 61 39 25
2022 Financial management 35 65 15
2022 Real property 21 79 10
2022 Project management 71 29 35
2022 Other services to the public 49 51 50
2022 None of the above 52 48 75
2020 Compliance, inspection and enforcement 61 39 19
2020 Communications or public affairs 64 36 19
2020 Science and technology 58 42 45
2020 Administration and operations 56 44 61
2020 Financial management 46 54 11
2020 Real property 50 50 13
2020 Policy 45 55 11
2020 Project management 53 47 34
2020 Other services to the public 58 42 50
2020 None of the above 52 48 63
2019 Client contact centre 63 37 23
2019 Compliance, inspection and enforcement 46 54 16
2019 Communications or public affairs 53 47 42
2019 Science and technology 61 39 47
2019 Administration and operations 56 44 78
2019 Human resources 55 45 28
2019 Financial management 50 50 22
2019 Real property 56 44 15
2019 Policy 50 50 10
2019 Project management 58 42 30
2019 Other services to the public 63 37 137
2019 None of the above 44 56 89
2018 Client contact centre 74 26 34
2018 Compliance, inspection and enforcement 44 56 21
2018 Communications or public affairs 56 44 38
2018 Science and technology 65 35 50
2018 Administration and operations 54 46 88
2018 Human resources 57 43 33
2018 Real property 49 51 23
2018 Project management 59 41 41
2018 Other services to the public 60 40 132
2018 None of the above 57 43 114

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 16 84 20
2022 Communications or public affairs 8 92 25
2022 Science and technology 35 65 35
2022 Administration and operations 27 73 75
2022 Human resources 38 62 25
2022 Financial management 7 93 15
2022 Real property 44 56 10
2022 Project management 38 62 35
2022 Other services to the public 25 75 50
2022 None of the above 25 75 75
2020 Communications or public affairs 25 75 19
2020 Science and technology 28 72 45
2020 Administration and operations 45 55 61
2020 Policy 45 55 11
2020 Project management 42 58 34
2020 Other services to the public 28 72 50
2020 None of the above 27 73 63
2019 Communications or public affairs 37 63 42
2019 Science and technology 28 72 47
2019 Administration and operations 36 64 78
2019 Human resources 27 73 28
2019 Financial management 35 65 22
2019 Project management 30 70 30
2019 Other services to the public 28 72 137
2019 None of the above 29 71 89
2018 Client contact centre 43 57 33
2018 Compliance, inspection and enforcement 34 66 21
2018 Communications or public affairs 29 71 38
2018 Science and technology 30 70 50
2018 Administration and operations 31 69 88
2018 Human resources 26 74 33
2018 Real property 25 75 23
2018 Project management 31 69 41
2018 Other services to the public 27 73 131
2018 None of the above 23 77 113

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 29 71 20
2022 Communications or public affairs 24 76 25
2022 Science and technology 17 83 35
2022 Administration and operations 17 83 75
2022 Human resources 21 79 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 15 85 35
2022 Other services to the public 11 89 50
2022 None of the above 14 86 75
2020 Communications or public affairs 26 74 19
2020 Science and technology 19 81 45
2020 Administration and operations 24 76 61
2020 Project management 27 73 34
2020 Other services to the public 30 70 50
2020 None of the above 6 94 63
2019 Communications or public affairs 11 89 42
2019 Science and technology 17 83 47
2019 Administration and operations 16 84 78
2019 Project management 18 82 30
2019 Other services to the public 16 84 137
2019 None of the above 15 85 89
2018 Communications or public affairs 14 86 38
2018 Science and technology 16 84 50
2018 Administration and operations 22 78 88
2018 Human resources 15 85 33
2018 Real property 27 73 23
2018 Project management 20 80 41
2018 Other services to the public 9 91 130
2018 None of the above 10 90 112

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 12 88 20
2022 Communications or public affairs 20 80 25
2022 Science and technology 15 85 35
2022 Administration and operations 20 80 75
2022 Human resources 12 88 25
2022 Financial management 10 90 15
2022 Real property 0 100 10
2022 Project management 7 93 35
2022 Other services to the public 8 92 50
2022 None of the above 19 81 75
2020 Science and technology 21 79 45
2020 Administration and operations 14 86 61
2020 Project management 23 77 34
2020 Other services to the public 24 76 50
2020 None of the above 16 84 63
2019 Communications or public affairs 14 86 42
2019 Administration and operations 13 87 78
2019 Other services to the public 20 80 137
2019 None of the above 18 82 89
2018 Client contact centre 20 80 33
2018 Communications or public affairs 15 85 38
2018 Administration and operations 23 77 88
2018 Human resources 0 100 33
2018 Project management 22 78 41
2018 Other services to the public 14 86 132
2018 None of the above 13 87 113

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 14 86 20
2022 Communications or public affairs 14 86 25
2022 Science and technology 24 76 35
2022 Administration and operations 13 87 75
2022 Human resources 3 97 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 20 80 35
2022 Other services to the public 7 93 50
2022 None of the above 9 91 75
2020 Compliance, inspection and enforcement 0 100 19
2020 Administration and operations 11 89 61
2020 Real property 0 100 13
2020 Project management 14 86 34
2020 Other services to the public 15 85 50
2020 None of the above 8 92 63
2019 Science and technology 16 84 47
2019 Administration and operations 25 75 78
2019 Human resources 17 83 28
2019 Financial management 0 100 22
2019 Project management 15 85 30
2019 Other services to the public 10 90 137
2018 Client contact centre 12 88 33
2018 Communications or public affairs 17 83 38
2018 Science and technology 14 86 50
2018 Administration and operations 14 86 88
2018 Project management 15 85 41
2018 Other services to the public 6 94 130
2018 None of the above 8 92 113

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 17 83 20
2022 Communications or public affairs 14 86 25
2022 Science and technology 11 89 35
2022 Administration and operations 6 94 75
2022 Human resources 0 100 25
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Project management 3 97 35
2022 Other services to the public 6 94 50
2022 None of the above 10 90 75
2020 Compliance, inspection and enforcement 0 100 19
2020 Policy 0 100 11
2020 Other services to the public 14 86 50
2020 None of the above 0 100 63
2019 Compliance, inspection and enforcement 0 100 16
2019 Science and technology 0 100 47
2019 Policy 0 100 10
2019 Other services to the public 8 92 137
2019 None of the above 6 94 89
2018 Administration and operations 6 94 88
2018 Human resources 0 100 33
2018 Other services to the public 9 91 131

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 8 92 20
2022 Communications or public affairs 6 94 25
2022 Science and technology 18 82 35
2022 Administration and operations 8 92 75
2022 Human resources 9 91 25
2022 Financial management 7 93 15
2022 Real property 30 70 10
2022 Project management 7 93 35
2022 Other services to the public 20 80 50
2022 None of the above 4 96 75
2020 Science and technology 11 89 45
2020 Administration and operations 15 85 61
2020 Project management 16 84 34
2020 Other services to the public 9 91 50
2020 None of the above 11 89 63
2019 Communications or public affairs 25 75 42
2019 Science and technology 22 78 47
2019 Administration and operations 29 71 78
2019 Other services to the public 21 79 137
2019 None of the above 14 86 89
2018 Client contact centre 20 80 34
2018 Compliance, inspection and enforcement 36 64 21
2018 Communications or public affairs 24 76 38
2018 Administration and operations 15 85 88
2018 Real property 21 79 23
2018 Project management 14 86 41
2018 Other services to the public 17 83 130
2018 None of the above 15 85 112

Question 60h. What actions did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 3 97 20
2022 Communications or public affairs 16 84 25
2022 Science and technology 12 88 35
2022 Administration and operations 13 87 75
2022 Human resources 8 92 25
2022 Financial management 6 94 15
2022 Real property 0 100 10
2022 Project management 10 90 35
2022 Other services to the public 10 90 50
2022 None of the above 13 87 75
2020 Science and technology 19 81 45
2020 Administration and operations 12 88 61
2020 None of the above 11 89 63
2019 Science and technology 15 85 47
2019 Administration and operations 6 94 78
2019 Other services to the public 11 89 137
2019 None of the above 10 90 89
2018 Science and technology 16 84 50
2018 Administration and operations 15 85 88
2018 Other services to the public 12 88 131
2018 None of the above 10 90 113

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 48 52 20
2022 Communications or public affairs 19 81 25
2022 Science and technology 32 68 35
2022 Administration and operations 21 79 75
2022 Human resources 25 75 25
2022 Financial management 45 55 15
2022 Real property 38 62 10
2022 Project management 15 85 35
2022 Other services to the public 30 70 50
2022 None of the above 33 67 75
2020 Communications or public affairs 30 70 19
2020 Science and technology 29 71 45
2020 Administration and operations 25 75 61
2020 Project management 26 74 34
2020 Other services to the public 20 80 50
2020 None of the above 27 73 63
2019 Compliance, inspection and enforcement 42 58 16
2019 Communications or public affairs 19 81 42
2019 Science and technology 17 83 47
2019 Administration and operations 18 82 78
2019 Human resources 32 68 28
2019 Project management 33 67 30
2019 Other services to the public 19 81 137
2019 None of the above 30 70 89
2018 Compliance, inspection and enforcement 25 75 21
2018 Communications or public affairs 18 82 38
2018 Science and technology 20 80 50
2018 Administration and operations 23 77 88
2018 Human resources 28 72 33
2018 Financial management 56 44 15
2018 Real property 36 64 23
2018 Project management 22 78 41
2018 Other services to the public 30 70 133
2018 None of the above 24 76 113

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 14 86 15
2022 Communications or public affairs 6 94 20
2022 Science and technology 9 91 30
2022 Administration and operations 10 90 70
2022 Human resources 8 92 25
2022 Financial management 7 93 15
2022 Real property 8 92 10
2022 Project management 8 92 35
2022 Other services to the public 11 89 50
2022 None of the above 3 97 65
2020 Policy 0 100 11
2020 Other services to the public 14 86 45
2020 None of the above 9 91 63
2019 Policy 0 100 10
2019 Other services to the public 15 85 124
2019 None of the above 8 92 84
2018 Client contact centre 19 81 32
2018 Communications or public affairs 23 77 36
2018 Science and technology 12 88 48
2018 Administration and operations 15 85 83
2018 Financial management 0 100 13
2018 Other services to the public 18 82 119
2018 None of the above 14 86 107

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 19 81 15
2022 Communications or public affairs 31 69 20
2022 Science and technology 45 55 30
2022 Administration and operations 14 86 70
2022 Human resources 23 77 25
2022 Financial management 30 70 15
2022 Real property 20 80 10
2022 Project management 32 68 35
2022 Other services to the public 15 85 50
2022 None of the above 24 76 65
2020 Policy 0 100 11
2020 Other services to the public 25 75 45
2020 None of the above 24 76 63
2019 Science and technology 20 80 47
2019 Policy 0 100 10
2019 Other services to the public 28 72 124
2019 None of the above 20 80 84
2018 Compliance, inspection and enforcement 47 53 19
2018 Communications or public affairs 44 56 36
2018 Science and technology 29 71 48
2018 Administration and operations 26 74 83
2018 Human resources 16 84 32
2018 Project management 19 81 38
2018 Other services to the public 30 70 120
2018 None of the above 24 76 107

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 20
2022 Science and technology 3 97 30
2022 Administration and operations 14 86 70
2022 Human resources 10 90 25
2022 Financial management 7 93 15
2022 Real property 40 60 10
2022 Project management 6 94 35
2022 Other services to the public 10 90 50
2022 None of the above 1 99 65
2020 Policy 0 100 11
2019 Science and technology 11 89 47
2019 Policy 0 100 10
2019 Other services to the public 12 88 124
2019 None of the above 7 93 84
2018 Client contact centre 18 82 32
2018 Communications or public affairs 17 83 36
2018 Science and technology 11 89 48
2018 Administration and operations 17 83 83
2018 Other services to the public 15 85 119
2018 None of the above 13 87 107

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 6 94 20
2022 Science and technology 3 97 30
2022 Administration and operations 3 97 70
2022 Human resources 14 86 25
2022 Financial management 7 93 15
2022 Real property 18 82 10
2022 Project management 9 91 35
2022 Other services to the public 0 100 50
2022 None of the above 2 98 65
2020 Policy 0 100 11
2019 Science and technology 12 88 47
2019 Policy 0 100 10
2019 Other services to the public 6 94 124
2019 None of the above 5 95 84
2018 Compliance, inspection and enforcement 0 100 19
2018 Administration and operations 8 92 83
2018 Other services to the public 10 90 119
2018 None of the above 10 90 107

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 4 96 15
2022 Communications or public affairs 23 77 20
2022 Science and technology 10 90 30
2022 Administration and operations 9 91 70
2022 Human resources 7 93 25
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Project management 6 94 35
2022 Other services to the public 9 91 50
2022 None of the above 16 84 65
2020 Policy 0 100 11
2020 Other services to the public 16 84 45
2019 Science and technology 12 88 47
2019 Policy 0 100 10
2019 Other services to the public 11 89 124
2019 None of the above 6 94 84
2018 Science and technology 10 90 48
2018 Administration and operations 17 83 83
2018 Real property 0 100 21
2018 Project management 17 83 38
2018 Other services to the public 11 89 119
2018 None of the above 10 90 107

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 17 83 15
2022 Communications or public affairs 14 86 20
2022 Science and technology 0 100 30
2022 Administration and operations 7 93 70
2022 Human resources 0 100 25
2022 Financial management 11 89 15
2022 Real property 21 79 10
2022 Project management 12 88 35
2022 Other services to the public 6 94 50
2022 None of the above 5 95 65
2020 None of the above 18 82 63
2019 Policy 0 100 10
2019 Other services to the public 10 90 124
2018 Communications or public affairs 14 86 36
2018 Administration and operations 19 81 83
2018 Other services to the public 11 89 119
2018 None of the above 4 96 107

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 11 89 20
2022 Science and technology 9 91 30
2022 Administration and operations 10 90 70
2022 Human resources 16 84 25
2022 Financial management 12 88 15
2022 Real property 9 91 10
2022 Project management 13 87 35
2022 Other services to the public 5 95 50
2022 None of the above 7 93 65
2019 Compliance, inspection and enforcement 0 100 16
2019 Other services to the public 6 94 124
2018 Financial management 0 100 13
2018 Other services to the public 4 96 119

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 5 95 15
2022 Communications or public affairs 13 87 20
2022 Science and technology 25 75 30
2022 Administration and operations 18 82 70
2022 Human resources 19 81 25
2022 Financial management 20 80 15
2022 Real property 9 91 10
2022 Project management 7 93 35
2022 Other services to the public 9 91 50
2022 None of the above 31 69 65
2020 Compliance, inspection and enforcement 25 75 19
2020 Policy 0 100 11
2020 None of the above 13 87 63
2019 Science and technology 11 89 47
2019 Other services to the public 19 81 124
2019 None of the above 15 85 84
2018 Communications or public affairs 15 85 36
2018 Administration and operations 8 92 83
2018 Project management 16 84 38
2018 Other services to the public 17 83 119
2018 None of the above 15 85 107

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 5 95 15
2022 Communications or public affairs 6 94 20
2022 Science and technology 18 82 30
2022 Administration and operations 14 86 70
2022 Human resources 17 83 25
2022 Financial management 24 76 15
2022 Real property 27 73 10
2022 Project management 5 95 35
2022 Other services to the public 3 97 50
2022 None of the above 10 90 65
2019 Science and technology 13 87 47
2019 Other services to the public 14 86 124
2019 None of the above 12 88 84
2018 Administration and operations 13 87 83
2018 Human resources 15 85 32
2018 Financial management 0 100 13
2018 Other services to the public 11 89 119
2018 None of the above 10 90 108

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 23 77 15
2022 Communications or public affairs 20 80 20
2022 Science and technology 40 60 30
2022 Administration and operations 36 64 70
2022 Human resources 32 68 25
2022 Financial management 52 48 15
2022 Real property 18 82 10
2022 Project management 37 63 35
2022 Other services to the public 26 74 50
2022 None of the above 27 73 65
2020 Compliance, inspection and enforcement 44 56 19
2020 Other services to the public 25 75 45
2020 None of the above 32 68 63
2019 Compliance, inspection and enforcement 62 38 16
2019 Science and technology 35 65 47
2019 Other services to the public 29 71 124
2019 None of the above 40 60 84
2018 Client contact centre 32 68 32
2018 Compliance, inspection and enforcement 47 53 19
2018 Communications or public affairs 22 78 36
2018 Science and technology 29 71 48
2018 Administration and operations 32 68 83
2018 Human resources 22 78 32
2018 Real property 39 61 21
2018 Project management 39 61 38
2018 Other services to the public 28 72 119
2018 None of the above 24 76 107

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 24 76 15
2022 Communications or public affairs 8 92 20
2022 Science and technology 11 89 30
2022 Administration and operations 10 90 70
2022 Human resources 8 92 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 15 85 35
2022 Other services to the public 5 95 50
2022 None of the above 13 87 65
2020 Other services to the public 13 87 45
2019 Other services to the public 8 92 124
2019 None of the above 10 90 84
2018 Client contact centre 16 84 32
2018 Project management 13 87 38
2018 Other services to the public 9 91 120
2018 None of the above 14 86 107

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 55 45 15
2022 Communications or public affairs 45 55 20
2022 Science and technology 42 58 30
2022 Administration and operations 44 56 70
2022 Human resources 37 63 25
2022 Financial management 48 52 15
2022 Real property 41 59 10
2022 Project management 39 61 35
2022 Other services to the public 36 64 50
2022 None of the above 38 62 65
2020 Compliance, inspection and enforcement 64 36 19
2020 Other services to the public 33 67 45
2020 None of the above 50 50 63
2019 Compliance, inspection and enforcement 62 38 16
2019 Science and technology 35 65 47
2019 Other services to the public 46 54 124
2019 None of the above 48 52 84
2018 Client contact centre 50 50 32
2018 Compliance, inspection and enforcement 25 75 19
2018 Communications or public affairs 25 75 36
2018 Science and technology 41 59 48
2018 Administration and operations 31 69 83
2018 Human resources 36 64 32
2018 Financial management 50 50 13
2018 Real property 47 53 21
2018 Project management 46 54 38
2018 Other services to the public 42 58 120
2018 None of the above 52 48 110

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 5 95 15
2022 Communications or public affairs 0 100 20
2022 Science and technology 0 100 30
2022 Administration and operations 6 94 70
2022 Human resources 4 96 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 0 100 35
2022 Other services to the public 1 99 50
2022 None of the above 3 97 65
2020 Policy 0 100 11
2020 None of the above 0 100 63
2019 Compliance, inspection and enforcement 0 100 16
2019 Science and technology 0 100 47
2019 Policy 0 100 10
2018 Client contact centre 0 100 32
2018 Compliance, inspection and enforcement 0 100 19
2018 Communications or public affairs 0 100 36
2018 Science and technology 0 100 48
2018 Administration and operations 0 100 83
2018 Human resources 0 100 32
2018 Financial management 0 100 13
2018 Real property 0 100 21

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 37 63 15
2022 Communications or public affairs 44 56 20
2022 Science and technology 65 35 30
2022 Administration and operations 51 49 70
2022 Human resources 46 54 25
2022 Financial management 71 29 15
2022 Real property 41 59 10
2022 Project management 44 56 35
2022 Other services to the public 59 41 50
2022 None of the above 71 29 65
2020 Compliance, inspection and enforcement 76 24 19
2020 Other services to the public 51 49 45
2020 None of the above 47 53 63
2019 Compliance, inspection and enforcement 72 28 16
2019 Science and technology 55 45 47
2019 Other services to the public 50 50 124
2019 None of the above 64 36 84
2018 Client contact centre 43 57 32
2018 Compliance, inspection and enforcement 52 48 19
2018 Communications or public affairs 38 62 36
2018 Science and technology 56 44 48
2018 Administration and operations 48 52 83
2018 Human resources 47 53 32
2018 Real property 73 27 21
2018 Project management 51 49 38
2018 Other services to the public 60 40 122
2018 None of the above 51 49 109

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 6 94 15
2022 Communications or public affairs 0 100 20
2022 Science and technology 8 92 30
2022 Administration and operations 4 96 70
2022 Human resources 0 100 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 9 91 35
2022 Other services to the public 1 99 50
2022 None of the above 8 92 65

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 15 85 15
2022 Communications or public affairs 8 92 20
2022 Science and technology 11 89 30
2022 Administration and operations 19 81 70
2022 Human resources 35 65 25
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Project management 7 93 35
2022 Other services to the public 23 77 50
2022 None of the above 12 88 65
2020 Other services to the public 18 82 45
2020 None of the above 10 90 63
2019 Compliance, inspection and enforcement 28 72 16
2019 Science and technology 21 79 47
2019 Other services to the public 15 85 124
2019 None of the above 12 88 84
2018 Communications or public affairs 14 86 36
2018 Science and technology 18 82 48
2018 Administration and operations 15 85 83
2018 Human resources 15 85 32
2018 Project management 15 85 38
2018 Other services to the public 9 91 119
2018 None of the above 9 91 108

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 12 23 17 7 7 24 11 54 20 65
2022 Compliance, inspection and enforcement 10 10 17 10 9 38 5 36 35 85
2022 Communications or public affairs 10 18 12 8 9 32 12 49 30 240
2022 Science and technology 7 25 15 11 7 30 6 49 27 345
2022 Administration and operations 16 21 12 12 8 23 8 53 29 490
2022 Human resources 20 23 11 10 9 21 6 60 26 225
2022 Financial management 11 21 17 2 5 33 12 58 12 160
2022 Procurement 16 5 15 6 11 40 8 39 32 45
2022 Real property 15 17 17 6 7 31 8 51 22 130
2022 Information technology 21 6 15 3 6 42 7 54 17 55
2022 Policy 5 8 13 6 3 53 11 38 25 90
2022 Project management 12 18 15 10 5 34 6 50 26 340
2022 Other services to the public 9 21 21 9 9 24 6 43 26 275
2022 None of the above 15 15 16 9 14 24 7 43 34 375
2020 Client contact centre 10 25 29 9 0 18 10 48 12 49
2020 Federal regulators 15 15 14 0 7 41 7 59 14 14
2020 Compliance, inspection and enforcement 14 27 15 9 12 20 4 54 27 89
2020 Communications or public affairs 15 16 20 7 5 29 7 49 19 254
2020 Security 30 0 0 9 12 49 0 60 40 10
2020 Science and technology 13 20 18 13 4 27 6 48 25 404
2020 Administration and operations 23 23 16 8 6 20 3 60 18 527
2020 Human resources 26 28 11 7 3 18 7 72 14 214
2020 Financial management 13 16 17 9 5 28 13 49 23 178
2020 Procurement 21 10 11 9 4 39 6 56 23 52
2020 Real property 17 30 15 8 6 20 3 61 19 115
2020 Materiel management 25 22 14 16 13 7 3 52 33 22
2020 Information management 12 12 15 15 0 29 17 44 28 32
2020 Information technology 14 15 21 4 4 33 11 51 13 59
2020 Data sciences 17 17 18 0 0 36 11 66 0 26
2020 Policy 16 12 14 10 4 39 4 49 26 113
2020 Project management 16 18 17 13 6 25 5 48 27 270
2020 Other services to the public 18 25 20 9 11 13 3 52 24 340
2020 None of the above 17 20 21 13 8 17 5 48 26 449
2019 Client contact centre 18 15 13 6 6 29 13 58 20 172
2019 Federal regulators 18 0 45 0 5 26 6 26 7 14
2019 Compliance, inspection and enforcement 13 19 24 15 13 14 2 38 34 91
2019 Communications or public affairs 22 17 14 10 5 25 8 58 21 360
2019 Security 5 23 23 11 12 26 0 38 30 13
2019 Science and technology 15 17 18 10 7 23 9 47 26 407
2019 Administration and operations 21 21 19 12 8 14 5 52 25 580
2019 Human resources 25 23 17 8 7 16 4 60 19 253
2019 Financial management 15 16 16 9 7 30 7 49 27 164
2019 Procurement 20 12 22 2 10 25 9 49 18 46
2019 Real property 18 24 17 9 6 18 8 57 21 129
2019 Materiel management 16 26 11 13 22 7 5 47 40 31
2019 Information management 25 7 6 15 8 32 9 53 38 35
2019 Information technology 12 8 24 7 9 30 11 32 27 48
2019 Data sciences 9 5 18 7 12 38 11 27 37 43
2019 Policy 5 14 22 13 9 30 6 31 34 79
2019 Project management 14 20 19 8 7 26 6 50 21 286
2019 Other services to the public 24 21 15 9 8 15 8 58 22 847
2019 None of the above 20 20 19 10 9 17 5 51 24 645
2018 Client contact centre 16 19 16 13 5 23 8 50 26 206
2018 Compliance, inspection and enforcement 11 20 25 15 9 19 2 39 30 92
2018 Communications or public affairs 20 18 18 9 7 23 6 54 21 348
2018 Security 18 18 31 0 18 14 0 43 21 17
2018 Science and technology 15 20 19 9 7 25 5 49 23 395
2018 Administration and operations 16 25 23 11 6 16 4 51 21 584
2018 Human resources 20 23 20 11 3 19 4 57 18 235
2018 Financial management 13 19 22 5 6 24 12 49 16 161
2018 Procurement 18 21 22 3 8 22 7 54 15 42
2018 Real property 12 16 22 11 18 15 7 36 36 116
2018 Materiel management 23 14 25 19 4 10 5 44 26 38
2018 Information management 33 12 17 11 5 13 9 58 21 34
2018 Information technology 23 18 22 4 4 23 6 58 11 49
2018 Data sciences 10 19 15 8 3 23 22 52 21 33
2018 Policy 9 27 14 7 3 33 7 60 16 85
2018 Project management 18 17 22 6 7 25 5 50 19 314
2018 Other services to the public 21 20 21 9 9 13 6 51 23 785
2018 None of the above 17 20 21 11 12 14 5 45 29 606

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 22 50 11 7 1 8 0 79 9 65
2022 Compliance, inspection and enforcement 11 46 14 5 8 12 3 67 16 85
2022 Communications or public affairs 28 40 14 6 6 6 1 73 12 240
2022 Security 39 28 20 13 0 0 0 67 13 15
2022 Science and technology 23 42 13 9 6 7 0 69 17 345
2022 Administration and operations 30 38 12 10 5 5 0 72 16 495
2022 Human resources 30 39 9 12 4 7 0 74 17 225
2022 Financial management 30 34 15 3 4 14 1 74 8 160
2022 Procurement 34 28 13 7 2 16 0 74 11 45
2022 Real property 28 37 12 7 6 8 2 72 15 130
2022 Materiel management 23 42 15 20 0 0 0 65 20 30
2022 Information management 24 32 15 12 5 9 2 64 19 35
2022 Information technology 42 20 11 2 6 14 6 77 10 55
2022 Data sciences 23 42 18 9 0 8 0 71 9 30
2022 Policy 20 44 14 4 2 16 0 76 8 90
2022 Project management 27 40 14 6 2 10 1 75 9 340
2022 Other services to the public 26 28 19 10 6 9 0 61 18 275
2022 None of the above 28 27 18 11 7 8 1 61 20 375
2020 Client contact centre 20 55 17 4 0 4 0 78 4 49
2020 Federal regulators 15 57 7 14 0 7 0 77 15 14
2020 Compliance, inspection and enforcement 24 38 18 8 9 3 0 64 17 89
2020 Communications or public affairs 31 31 17 8 3 9 0 69 12 254
2020 Security 39 28 12 12 0 9 0 75 13 10
2020 Science and technology 30 36 18 9 3 5 0 69 12 404
2020 Administration and operations 36 34 14 6 3 5 1 75 10 526
2020 Human resources 35 36 10 5 4 9 0 78 10 214
2020 Financial management 33 28 18 5 4 12 1 69 10 178
2020 Procurement 38 22 19 7 4 11 0 67 12 52
2020 Real property 29 33 21 3 9 4 1 66 12 114
2020 Materiel management 32 28 7 23 7 4 0 62 31 22
2020 Information management 29 23 21 9 3 12 3 61 14 32
2020 Information technology 34 36 14 4 2 10 0 79 6 58
2020 Data sciences 23 40 18 8 0 11 0 71 8 26
2020 Policy 33 32 12 9 3 11 0 74 13 113
2020 Project management 29 35 17 8 5 6 0 68 14 270
2020 Other services to the public 30 30 19 11 7 2 1 62 18 339
2020 None of the above 29 28 21 11 4 6 1 61 17 446
2019 Client contact centre 32 27 14 6 4 17 1 72 11 172
2019 Federal regulators 39 11 45 0 5 0 0 50 5 14
2019 Compliance, inspection and enforcement 26 28 21 14 6 4 1 57 22 91
2019 Communications or public affairs 36 29 16 6 4 9 1 71 11 358
2019 Security 33 19 30 12 0 7 0 56 12 13
2019 Science and technology 32 33 17 9 4 4 1 68 14 407
2019 Administration and operations 34 30 16 10 5 4 1 67 16 580
2019 Human resources 38 30 15 6 3 7 1 74 9 251
2019 Financial management 24 32 16 8 4 14 1 67 15 164
2019 Procurement 34 28 19 2 8 7 2 68 11 46
2019 Real property 30 40 14 8 4 3 1 73 12 129
2019 Materiel management 30 20 13 11 22 3 0 52 34 31
2019 Information management 37 21 13 15 5 6 2 64 22 35
2019 Information technology 28 28 17 9 7 8 2 63 18 48
2019 Data sciences 22 34 21 5 9 9 0 62 16 43
2019 Policy 16 38 16 10 10 10 0 60 23 79
2019 Project management 29 40 16 6 3 5 1 73 10 286
2019 Other services to the public 41 27 15 7 6 4 1 71 14 845
2019 None of the above 33 28 17 8 7 7 0 66 15 647
2018 Client contact centre 27 26 20 11 5 11 1 60 18 205
2018 Compliance, inspection and enforcement 19 33 20 10 6 10 1 59 18 92
2018 Communications or public affairs 32 36 17 5 5 4 1 71 11 349
2018 Security 28 14 30 6 18 4 0 44 25 17
2018 Science and technology 28 34 19 9 3 7 1 67 13 396
2018 Administration and operations 32 33 19 6 4 5 1 69 11 584
2018 Human resources 30 34 18 10 3 6 0 68 13 235
2018 Financial management 25 29 24 6 4 11 1 62 11 161
2018 Procurement 32 37 16 5 6 4 0 72 11 41
2018 Real property 19 35 20 4 16 4 0 57 21 116
2018 Materiel management 31 18 25 16 4 6 0 53 21 38
2018 Information management 44 25 10 6 5 9 0 76 12 34
2018 Information technology 34 31 18 6 4 7 0 69 11 49
2018 Data sciences 40 34 9 9 0 2 6 81 10 33
2018 Policy 20 37 20 7 4 12 0 65 13 84
2018 Project management 29 33 17 5 6 9 1 69 12 314
2018 Other services to the public 33 30 18 7 6 6 1 67 14 782
2018 None of the above 26 29 20 8 10 6 1 60 19 604
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Federal regulators 0 100 20
2022 Compliance, inspection and enforcement 12 88 80
2022 Communications or public affairs 7 93 240
2022 Science and technology 6 94 345
2022 Administration and operations 9 91 495
2022 Human resources 8 92 225
2022 Financial management 6 94 160
2022 Real property 6 94 130
2022 Materiel management 22 78 30
2022 Data sciences 0 100 30
2022 Policy 8 92 90
2022 Project management 6 94 340
2022 Other services to the public 12 88 275
2022 None of the above 11 89 375
2020 Client contact centre 17 83 49
2020 Federal regulators 0 100 14
2020 Compliance, inspection and enforcement 11 89 89
2020 Communications or public affairs 8 92 254
2020 Security 0 100 10
2020 Science and technology 5 95 402
2020 Administration and operations 6 94 528
2020 Financial management 3 97 178
2020 Real property 8 92 115
2020 Materiel management 0 100 22
2020 Information management 0 100 32
2020 Policy 8 92 113
2020 Project management 7 93 270
2020 Other services to the public 10 90 340
2020 None of the above 5 95 448
2019 Client contact centre 7 93 172
2019 Compliance, inspection and enforcement 10 90 91
2019 Communications or public affairs 5 95 359
2019 Science and technology 7 93 409
2019 Administration and operations 6 94 580
2019 Human resources 3 97 253
2019 Financial management 6 94 164
2019 Real property 7 93 129
2019 Policy 9 91 79
2019 Project management 6 94 285
2019 Other services to the public 8 92 846
2019 None of the above 6 94 649
2018 Client contact centre 9 91 205
2018 Compliance, inspection and enforcement 10 90 90
2018 Communications or public affairs 7 93 348
2018 Science and technology 9 91 399
2018 Administration and operations 5 95 584
2018 Human resources 3 97 233
2018 Financial management 4 96 159
2018 Real property 10 90 116
2018 Information management 0 100 34
2018 Information technology 0 100 49
2018 Policy 7 93 85
2018 Project management 6 94 311
2018 Other services to the public 9 91 778
2018 None of the above 9 91 606

Question 65a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 21 79 10
2022 Communications or public affairs 26 74 15
2022 Science and technology 42 58 20
2022 Administration and operations 30 70 40
2022 Human resources 29 71 20
2022 Project management 57 43 20
2022 Other services to the public 54 46 30
2022 None of the above 50 50 40
2020 Communications or public affairs 59 41 19
2020 Science and technology 56 44 20
2020 Administration and operations 46 54 31
2020 Project management 47 53 19
2020 Other services to the public 22 78 31
2020 None of the above 38 62 25
2019 Communications or public affairs 43 57 17
2019 Science and technology 46 54 28
2019 Administration and operations 34 66 33
2019 Other services to the public 49 51 67
2019 None of the above 52 48 34
2018 Client contact centre 48 52 13
2018 Communications or public affairs 55 45 25
2018 Science and technology 43 57 37
2018 Administration and operations 37 63 30
2018 Project management 30 70 18
2018 Other services to the public 47 53 60
2018 None of the above 37 63 49

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 90 10 10
2022 Communications or public affairs 66 34 15
2022 Science and technology 61 39 20
2022 Administration and operations 66 34 40
2022 Human resources 69 31 20
2022 Project management 77 23 20
2022 Other services to the public 65 35 30
2022 None of the above 76 24 40
2020 Science and technology 71 29 20
2020 Administration and operations 78 22 31
2020 Other services to the public 78 22 31
2020 None of the above 82 18 25
2019 Client contact centre 59 41 12
2019 Communications or public affairs 63 37 17
2019 Science and technology 63 37 28
2019 Administration and operations 59 41 33
2019 Other services to the public 61 39 67
2019 None of the above 78 22 34
2018 Communications or public affairs 58 42 25
2018 Science and technology 69 31 37
2018 Administration and operations 60 40 30
2018 Real property 62 38 11
2018 Other services to the public 76 24 61
2018 None of the above 79 21 50

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 4 96 20
2022 Administration and operations 4 96 40
2022 Human resources 10 90 20
2022 Project management 5 95 20
2022 Other services to the public 13 87 30
2022 None of the above 7 93 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Science and technology 0 100 20
2020 Other services to the public 0 100 31
2019 Communications or public affairs 0 100 17
2019 Science and technology 0 100 28
2019 None of the above 0 100 34
2018 Client contact centre 0 100 13
2018 Real property 0 100 11
2018 Project management 0 100 18
2018 None of the above 7 93 49

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 9 91 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 0 100 40
2022 Human resources 6 94 20
2022 Project management 0 100 20
2022 Other services to the public 0 100 30
2022 None of the above 0 100 40
2020 Communications or public affairs 0 100 19
2020 Science and technology 0 100 20
2020 Administration and operations 0 100 31
2020 Project management 0 100 19
2020 Other services to the public 0 100 31
2020 None of the above 0 100 25
2019 Client contact centre 0 100 12
2019 Communications or public affairs 0 100 17
2019 Science and technology 0 100 28
2019 Administration and operations 0 100 33
2019 Other services to the public 0 100 67
2018 Communications or public affairs 0 100 25
2018 Science and technology 0 100 36
2018 Administration and operations 0 100 30
2018 Real property 0 100 11
2018 Project management 0 100 18
2018 Other services to the public 0 100 58
2018 None of the above 0 100 49

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 12 88 10
2022 Communications or public affairs 10 90 15
2022 Science and technology 4 96 20
2022 Administration and operations 20 80 40
2022 Human resources 13 87 20
2022 Project management 18 82 20
2022 Other services to the public 9 91 30
2022 None of the above 8 92 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Project management 0 100 19
2020 None of the above 21 79 25
2019 Client contact centre 0 100 12
2019 Administration and operations 15 85 33
2018 Other services to the public 9 91 59

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 29 71 10
2022 Communications or public affairs 29 71 15
2022 Science and technology 9 91 20
2022 Administration and operations 18 82 40
2022 Human resources 6 94 20
2022 Project management 14 86 20
2022 Other services to the public 13 87 30
2022 None of the above 8 92 40
2020 Communications or public affairs 0 100 19
2019 Client contact centre 36 64 12
2019 Communications or public affairs 32 68 17
2019 Administration and operations 25 75 33
2019 Other services to the public 35 65 67
2018 Communications or public affairs 25 75 25
2018 Administration and operations 38 62 30
2018 Other services to the public 32 68 60
2018 None of the above 16 84 49

Question 65g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 8 92 20
2022 Administration and operations 7 93 40
2022 Human resources 15 85 20
2022 Project management 9 91 20
2022 Other services to the public 0 100 30
2022 None of the above 2 98 40
2020 Project management 0 100 19
2019 Other services to the public 10 90 67
2018 Communications or public affairs 0 100 25
2018 Project management 0 100 18
2018 Other services to the public 10 90 59
2018 None of the above 9 91 49

Question 66a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 22 78 10
2022 Communications or public affairs 33 67 15
2022 Science and technology 18 82 20
2022 Administration and operations 24 76 40
2022 Human resources 40 60 20
2022 Project management 21 79 20
2022 Other services to the public 26 74 30
2022 None of the above 10 90 40
2020 Compliance, inspection and enforcement 48 52 10
2020 Administration and operations 35 65 31
2020 Other services to the public 19 81 31
2020 None of the above 15 85 25
2019 Science and technology 26 74 28
2019 Administration and operations 15 85 33
2019 Other services to the public 25 75 66
2018 Communications or public affairs 21 79 25
2018 Science and technology 23 77 37
2018 Administration and operations 13 87 30
2018 Other services to the public 18 82 59
2018 None of the above 22 78 49

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 12 88 10
2022 Communications or public affairs 6 94 15
2022 Science and technology 9 91 20
2022 Administration and operations 21 79 40
2022 Human resources 15 85 20
2022 Project management 24 76 20
2022 Other services to the public 4 96 30
2022 None of the above 7 93 40
2020 Administration and operations 18 82 31
2020 Other services to the public 25 75 31
2019 Other services to the public 24 76 66
2019 None of the above 0 100 34
2018 Other services to the public 26 74 60
2018 None of the above 16 84 49

Question 66c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 30 70 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 8 92 20
2022 Administration and operations 16 84 40
2022 Human resources 26 74 20
2022 Project management 10 90 20
2022 Other services to the public 15 85 30
2022 None of the above 5 95 40
2020 Administration and operations 15 85 31
2020 Other services to the public 16 84 31
2019 Other services to the public 17 83 66
2018 Real property 0 100 11
2018 Other services to the public 9 91 59

Question 66d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 8 92 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 5 95 40
2022 Human resources 5 95 20
2022 Project management 4 96 20
2022 Other services to the public 9 91 30
2022 None of the above 10 90 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 19
2020 Science and technology 0 100 20
2020 None of the above 0 100 25
2019 Client contact centre 0 100 12
2019 Communications or public affairs 0 100 16
2019 Science and technology 0 100 28
2019 Administration and operations 0 100 33
2019 None of the above 0 100 34
2018 Real property 0 100 11
2018 Other services to the public 8 92 59

Question 66e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 38 62 10
2022 Communications or public affairs 37 63 15
2022 Science and technology 34 66 20
2022 Administration and operations 34 66 40
2022 Human resources 20 80 20
2022 Project management 38 62 20
2022 Other services to the public 48 52 30
2022 None of the above 36 64 40
2020 Communications or public affairs 39 61 19
2020 Science and technology 55 45 20
2020 Administration and operations 38 62 31
2020 Other services to the public 31 69 31
2020 None of the above 35 65 25
2019 Communications or public affairs 36 64 16
2019 Science and technology 29 71 28
2019 Administration and operations 28 72 33
2019 Project management 36 64 14
2019 Other services to the public 31 69 66
2019 None of the above 31 69 34
2018 Communications or public affairs 37 63 25
2018 Science and technology 18 82 36
2018 Administration and operations 19 81 30
2018 Project management 42 58 18
2018 Other services to the public 33 67 59
2018 None of the above 30 70 49

Question 66f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 36 64 10
2022 Communications or public affairs 21 79 15
2022 Science and technology 49 51 20
2022 Administration and operations 36 64 40
2022 Human resources 36 64 20
2022 Project management 23 77 20
2022 Other services to the public 40 60 30
2022 None of the above 30 70 40
2020 Communications or public affairs 25 75 19
2020 Science and technology 60 40 20
2020 Administration and operations 29 71 31
2020 Project management 50 50 19
2020 Other services to the public 27 73 31
2020 None of the above 24 76 25
2019 Communications or public affairs 53 47 16
2019 Science and technology 61 39 28
2019 Administration and operations 31 69 33
2019 Project management 42 58 14
2019 Other services to the public 41 59 66
2019 None of the above 22 78 34
2018 Communications or public affairs 44 56 25
2018 Science and technology 58 42 36
2018 Administration and operations 41 59 30
2018 Other services to the public 46 54 60
2018 None of the above 41 59 49

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 31 69 10
2022 Communications or public affairs 8 92 15
2022 Science and technology 4 96 20
2022 Administration and operations 5 95 40
2022 Human resources 10 90 20
2022 Project management 6 94 20
2022 Other services to the public 2 98 30
2022 None of the above 5 95 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 19
2020 Project management 0 100 19
2020 Other services to the public 0 100 31
2020 None of the above 0 100 25
2019 Science and technology 0 100 28
2019 Other services to the public 7 93 66
2019 None of the above 0 100 34
2018 Client contact centre 0 100 13

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 4 96 20
2022 Administration and operations 2 98 40
2022 Human resources 10 90 20
2022 Project management 11 89 20
2022 Other services to the public 0 100 30
2022 None of the above 6 94 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 19
2020 Science and technology 0 100 20
2020 Administration and operations 0 100 31
2020 None of the above 0 100 25
2019 Science and technology 0 100 28
2019 Project management 0 100 14
2019 Other services to the public 7 93 66
2019 None of the above 0 100 34
2018 Client contact centre 0 100 13
2018 Science and technology 0 100 36
2018 Real property 0 100 11
2018 Other services to the public 0 100 58
2018 None of the above 0 100 49

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 21 79 10
2022 Communications or public affairs 5 95 15
2022 Science and technology 22 78 20
2022 Administration and operations 8 92 40
2022 Human resources 5 95 20
2022 Project management 14 86 20
2022 Other services to the public 10 90 30
2022 None of the above 5 95 40
2020 Communications or public affairs 0 100 19
2019 Client contact centre 0 100 12
2019 Administration and operations 12 88 33
2019 Other services to the public 12 88 66
2018 Client contact centre 0 100 13
2018 Communications or public affairs 0 100 25
2018 Science and technology 0 100 36
2018 Administration and operations 22 78 30
2018 Real property 0 100 11

Question 66j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 21 79 10
2022 Communications or public affairs 14 86 15
2022 Science and technology 32 68 20
2022 Administration and operations 12 88 40
2022 Human resources 26 74 20
2022 Project management 13 87 20
2022 Other services to the public 2 98 30
2022 None of the above 6 94 40
2020 Communications or public affairs 25 75 19
2020 Science and technology 36 64 20
2020 Administration and operations 21 79 31
2020 Project management 35 65 19
2020 None of the above 27 73 25
2019 Science and technology 24 76 28
2019 Administration and operations 17 83 33
2019 Project management 0 100 14
2019 Other services to the public 17 83 66
2018 Science and technology 14 86 36
2018 Administration and operations 21 79 30
2018 Real property 0 100 11
2018 Project management 30 70 18

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 2 98 40
2022 Human resources 0 100 20
2022 Project management 4 96 20
2022 Other services to the public 0 100 30
2022 None of the above 0 100 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 19
2020 Science and technology 0 100 20
2020 Administration and operations 0 100 31
2020 Project management 0 100 19
2020 None of the above 0 100 25
2019 Client contact centre 0 100 12
2019 Communications or public affairs 0 100 16
2019 Science and technology 0 100 28
2019 Project management 0 100 14
2019 None of the above 0 100 34
2018 Client contact centre 0 100 13
2018 Communications or public affairs 0 100 25
2018 Science and technology 0 100 36
2018 Administration and operations 0 100 30
2018 Real property 0 100 11
2018 Project management 0 100 18
2018 Other services to the public 0 100 58
2018 None of the above 0 100 49

Question 66l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 27 73 10
2022 Communications or public affairs 5 95 15
2022 Science and technology 16 84 20
2022 Administration and operations 19 81 40
2022 Human resources 36 64 20
2022 Project management 8 92 20
2022 Other services to the public 0 100 30
2022 None of the above 10 90 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Project management 0 100 19
2019 Client contact centre 0 100 12
2019 None of the above 18 82 34
2018 Science and technology 0 100 36
2018 Administration and operations 22 78 30
2018 Other services to the public 11 89 59

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 0 100 40
2022 Human resources 0 100 20
2022 Project management 5 95 20
2022 Other services to the public 0 100 30
2022 None of the above 0 100 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 19
2020 Science and technology 0 100 20
2020 Administration and operations 0 100 31
2020 Project management 0 100 19
2020 Other services to the public 0 100 31
2019 Client contact centre 0 100 12
2019 Communications or public affairs 0 100 16
2019 Science and technology 0 100 28
2019 Administration and operations 0 100 33
2019 Project management 0 100 14
2019 Other services to the public 0 100 66
2019 None of the above 0 100 34
2018 Communications or public affairs 0 100 25
2018 Science and technology 0 100 36
2018 Administration and operations 0 100 30
2018 Real property 0 100 11
2018 Project management 0 100 18
2018 Other services to the public 0 100 58
2018 None of the above 0 100 49

Question 66n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 19 81 10
2022 Communications or public affairs 6 94 15
2022 Science and technology 12 88 20
2022 Administration and operations 21 79 40
2022 Human resources 14 86 20
2022 Project management 4 96 20
2022 Other services to the public 25 75 30
2022 None of the above 36 64 40
2020 Other services to the public 19 81 31
2019 Client contact centre 42 58 12
2019 Administration and operations 13 87 33
2019 Other services to the public 17 83 66
2019 None of the above 19 81 34
2018 Client contact centre 46 54 13
2018 Communications or public affairs 0 100 25
2018 Real property 50 50 11
2018 Other services to the public 14 86 60
2018 None of the above 20 80 50

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 40 60 10
2022 Communications or public affairs 24 76 15
2022 Science and technology 33 67 20
2022 Administration and operations 30 70 40
2022 Human resources 29 71 20
2022 Project management 39 61 20
2022 Other services to the public 26 74 30
2022 None of the above 37 63 40
2020 Communications or public affairs 39 61 19
2020 Science and technology 39 61 20
2020 Administration and operations 33 67 31
2020 Project management 41 59 19
2020 Other services to the public 28 72 31
2020 None of the above 35 65 25
2019 Client contact centre 52 48 12
2019 Communications or public affairs 29 71 16
2019 Administration and operations 30 70 33
2019 Other services to the public 43 57 66
2019 None of the above 26 74 35
2018 Communications or public affairs 22 78 25
2018 Science and technology 27 73 36
2018 Administration and operations 47 53 30
2018 Project management 35 65 18
2018 Other services to the public 30 70 60
2018 None of the above 26 74 50

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 8 92 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 27 73 20
2022 Administration and operations 15 85 40
2022 Human resources 17 83 20
2022 Project management 29 71 20
2022 Other services to the public 17 83 30
2022 None of the above 9 91 40
2020 Administration and operations 21 79 31
2020 Other services to the public 33 67 31
2020 None of the above 22 78 25
2019 Client contact centre 0 100 12
2019 Science and technology 0 100 28
2019 Other services to the public 12 88 66
2019 None of the above 0 100 35
2018 Communications or public affairs 19 81 25
2018 Administration and operations 28 72 30
2018 Other services to the public 16 84 58
2018 None of the above 17 83 49

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 8 92 10
2022 Communications or public affairs 5 95 15
2022 Science and technology 15 85 20
2022 Administration and operations 11 89 40
2022 Human resources 5 95 20
2022 Project management 11 89 20
2022 Other services to the public 6 94 30
2022 None of the above 7 93 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 0 100 31
2020 Other services to the public 36 64 31
2019 Client contact centre 0 100 12
2019 Other services to the public 15 85 66
2018 Client contact centre 0 100 12
2018 None of the above 9 91 49

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 29 71 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 16 84 20
2022 Administration and operations 13 87 40
2022 Human resources 5 95 20
2022 Project management 15 85 20
2022 Other services to the public 13 87 30
2022 None of the above 22 78 40
2020 Science and technology 24 76 20
2020 Project management 23 77 19
2020 Other services to the public 29 71 31
2019 Other services to the public 17 83 66
2018 Science and technology 0 100 36
2018 Administration and operations 30 70 30
2018 Other services to the public 15 85 58
2018 None of the above 18 82 50

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 11 89 20
2022 Administration and operations 8 92 40
2022 Human resources 0 100 20
2022 Project management 11 89 20
2022 Other services to the public 4 96 30
2022 None of the above 2 98 40
2020 Compliance, inspection and enforcement 0 100 10
2019 Client contact centre 0 100 12
2019 None of the above 0 100 35
2018 Client contact centre 0 100 12
2018 Real property 0 100 11
2018 Project management 0 100 18

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 0 100 20
2022 Administration and operations 9 91 40
2022 Human resources 0 100 20
2022 Project management 0 100 20
2022 Other services to the public 4 96 30
2022 None of the above 19 81 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 0 100 31
2020 Project management 0 100 19
2020 None of the above 0 100 25
2019 Client contact centre 0 100 12
2019 Science and technology 0 100 28
2019 Administration and operations 0 100 33
2019 Project management 0 100 14
2019 Other services to the public 9 91 66
2018 Communications or public affairs 0 100 25

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 18 82 15
2022 Science and technology 9 91 20
2022 Administration and operations 6 94 40
2022 Human resources 6 94 20
2022 Project management 6 94 20
2022 Other services to the public 17 83 30
2022 None of the above 3 97 40
2019 Administration and operations 28 72 33
2019 Other services to the public 14 86 66
2018 Administration and operations 28 72 30
2018 Other services to the public 14 86 58

Question 67h. What actions did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 12 88 20
2022 Administration and operations 6 94 40
2022 Human resources 5 95 20
2022 Project management 0 100 20
2022 Other services to the public 9 91 30
2022 None of the above 14 86 40
2020 Other services to the public 23 77 31
2019 Client contact centre 0 100 12
2019 Communications or public affairs 0 100 16
2019 Project management 0 100 14
2018 Administration and operations 16 84 30
2018 Real property 0 100 11
2018 Project management 0 100 18
2018 Other services to the public 13 87 59
2018 None of the above 12 88 50

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 52 48 10
2022 Communications or public affairs 45 55 15
2022 Science and technology 46 54 20
2022 Administration and operations 47 53 40
2022 Human resources 59 41 20
2022 Project management 46 54 20
2022 Other services to the public 49 51 30
2022 None of the above 39 61 40
2020 Compliance, inspection and enforcement 52 48 10
2020 Communications or public affairs 51 49 19
2020 Science and technology 45 55 20
2020 Administration and operations 52 48 31
2020 Project management 30 70 19
2020 Other services to the public 27 73 31
2020 None of the above 33 67 25
2019 Client contact centre 50 50 12
2019 Communications or public affairs 53 47 16
2019 Science and technology 61 39 28
2019 Administration and operations 44 56 33
2019 Project management 58 42 14
2019 Other services to the public 40 60 66
2019 None of the above 63 37 35
2018 Client contact centre 67 33 13
2018 Communications or public affairs 58 42 25
2018 Science and technology 53 47 37
2018 Administration and operations 29 71 30
2018 Real property 43 57 11
2018 Project management 65 35 17
2018 Other services to the public 52 48 62
2018 None of the above 62 38 49

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 9 91 15
2022 Science and technology 4 96 20
2022 Administration and operations 2 98 40
2022 Human resources 16 84 20
2022 Project management 10 90 20
2022 Other services to the public 8 92 25
2022 None of the above 0 100 35
2020 None of the above 0 100 25
2019 Client contact centre 0 100 12
2019 Other services to the public 8 92 58
2018 Client contact centre 0 100 11
2018 Other services to the public 18 82 56

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 44 56 15
2022 Science and technology 42 58 20
2022 Administration and operations 13 87 40
2022 Human resources 26 74 20
2022 Project management 38 62 20
2022 Other services to the public 30 70 25
2022 None of the above 11 89 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 22 78 31
2019 Science and technology 34 66 27
2019 Administration and operations 23 77 31
2019 Other services to the public 28 72 58
2018 Communications or public affairs 37 63 25
2018 Science and technology 23 77 35
2018 Administration and operations 19 81 29
2018 Other services to the public 24 76 54
2018 None of the above 20 80 46

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 4 96 20
2022 Administration and operations 3 97 40
2022 Human resources 7 93 20
2022 Project management 9 91 20
2022 Other services to the public 6 94 25
2022 None of the above 4 96 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Project management 0 100 19
2019 Science and technology 0 100 27
2019 Project management 0 100 14
2018 Client contact centre 0 100 11
2018 Communications or public affairs 0 100 25

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 20 80 15
2022 Science and technology 8 92 20
2022 Administration and operations 2 98 40
2022 Human resources 7 93 20
2022 Project management 5 95 20
2022 Other services to the public 6 94 25
2022 None of the above 0 100 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Project management 0 100 19
2019 Client contact centre 0 100 12
2019 Science and technology 0 100 27
2019 Administration and operations 0 100 31
2018 Client contact centre 0 100 11
2018 Communications or public affairs 0 100 25
2018 Science and technology 0 100 35

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 9 91 15
2022 Science and technology 0 100 20
2022 Administration and operations 3 97 40
2022 Human resources 4 96 20
2022 Project management 5 95 20
2022 Other services to the public 6 94 25
2022 None of the above 6 94 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 0 100 31
2019 Client contact centre 0 100 12
2018 Client contact centre 0 100 11
2018 Administration and operations 0 100 29
2018 Project management 0 100 17
2018 None of the above 0 100 46

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 2 98 40
2022 Human resources 10 90 20
2022 Project management 23 77 20
2022 Other services to the public 11 89 25
2022 None of the above 13 87 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 0 100 31
2018 Client contact centre 0 100 11
2018 Science and technology 0 100 35
2018 Project management 0 100 17

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 16 84 15
2022 Science and technology 11 89 20
2022 Administration and operations 5 95 40
2022 Human resources 10 90 20
2022 Project management 27 73 20
2022 Other services to the public 5 95 25
2022 None of the above 5 95 35
2020 None of the above 0 100 25
2019 Client contact centre 0 100 12
2019 Other services to the public 0 100 58
2018 Client contact centre 0 100 11
2018 Administration and operations 0 100 29
2018 None of the above 0 100 46

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 17 83 15
2022 Science and technology 24 76 20
2022 Administration and operations 16 84 40
2022 Human resources 19 81 20
2022 Project management 9 91 20
2022 Other services to the public 12 88 25
2022 None of the above 25 75 35
2019 Other services to the public 16 84 58
2018 Communications or public affairs 27 73 25
2018 Science and technology 14 86 35
2018 Other services to the public 19 81 54
2018 None of the above 19 81 46

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 22 78 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 24 76 20
2022 Administration and operations 18 82 40
2022 Human resources 23 77 20
2022 Project management 15 85 20
2022 Other services to the public 14 86 25
2022 None of the above 16 84 35
2020 Compliance, inspection and enforcement 0 100 10
2018 Other services to the public 16 84 54

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 33 67 10
2022 Communications or public affairs 6 94 15
2022 Science and technology 31 69 20
2022 Administration and operations 38 62 40
2022 Human resources 29 71 20
2022 Project management 34 66 20
2022 Other services to the public 17 83 25
2022 None of the above 31 69 35
2020 Administration and operations 34 66 31
2020 Project management 30 70 19
2020 None of the above 34 66 25
2019 Science and technology 33 67 27
2019 Administration and operations 42 58 31
2019 Other services to the public 25 75 58
2018 Science and technology 17 83 35
2018 Administration and operations 43 57 29
2018 Project management 39 61 17
2018 Other services to the public 21 79 54
2018 None of the above 21 79 46

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 13 87 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 21 79 20
2022 Administration and operations 12 88 40
2022 Human resources 5 95 20
2022 Project management 4 96 20
2022 Other services to the public 2 98 25
2022 None of the above 4 96 35
2019 Other services to the public 12 88 58
2018 Communications or public affairs 0 100 25
2018 Administration and operations 0 100 29
2018 None of the above 11 89 46

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 69 31 10
2022 Communications or public affairs 22 78 15
2022 Science and technology 44 56 20
2022 Administration and operations 54 46 40
2022 Human resources 49 51 20
2022 Project management 48 52 20
2022 Other services to the public 34 66 25
2022 None of the above 36 64 35
2020 Administration and operations 48 52 31
2020 Project management 25 75 19
2020 None of the above 56 44 25
2019 Science and technology 41 59 27
2019 Administration and operations 45 55 31
2019 Other services to the public 36 64 58
2018 Communications or public affairs 23 77 25
2018 Science and technology 42 58 35
2018 Administration and operations 55 45 29
2018 Project management 51 49 17
2018 Other services to the public 44 56 55
2018 None of the above 55 45 47

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 6 94 15
2022 Science and technology 0 100 20
2022 Administration and operations 2 98 40
2022 Human resources 0 100 20
2022 Project management 0 100 20
2022 Other services to the public 0 100 25
2022 None of the above 4 96 35
2020 Administration and operations 0 100 31
2020 Project management 0 100 19
2019 Client contact centre 0 100 12
2019 Science and technology 0 100 27
2019 Administration and operations 0 100 31
2019 Project management 0 100 14
2018 Client contact centre 0 100 11
2018 Communications or public affairs 0 100 25
2018 Science and technology 0 100 35

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 70 30 10
2022 Communications or public affairs 34 66 15
2022 Science and technology 70 30 20
2022 Administration and operations 67 33 40
2022 Human resources 59 41 20
2022 Project management 49 51 20
2022 Other services to the public 70 30 25
2022 None of the above 67 33 35
2020 Administration and operations 62 38 31
2020 Project management 56 44 19
2020 None of the above 58 42 25
2019 Client contact centre 54 46 12
2019 Science and technology 58 42 27
2019 Administration and operations 68 32 31
2019 Project management 44 56 14
2019 Other services to the public 55 45 58
2018 Communications or public affairs 60 40 25
2018 Science and technology 57 43 36
2018 Administration and operations 68 32 29
2018 Other services to the public 59 41 57
2018 None of the above 48 52 47

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 17 83 20
2022 Administration and operations 4 96 40
2022 Human resources 0 100 20
2022 Project management 0 100 20
2022 Other services to the public 0 100 25
2022 None of the above 2 98 35

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Compliance, inspection and enforcement 20 80 10
2022 Communications or public affairs 13 87 15
2022 Science and technology 7 93 20
2022 Administration and operations 19 81 40
2022 Human resources 16 84 20
2022 Project management 4 96 20
2022 Other services to the public 13 87 25
2022 None of the above 21 79 35
2019 Science and technology 18 82 27
2018 Communications or public affairs 24 76 25
2018 Project management 0 100 17
2018 None of the above 14 86 46

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 10 35 13 0 4 29 8 72 7 65
2022 Compliance, inspection and enforcement 9 13 25 2 6 39 6 40 15 85
2022 Communications or public affairs 15 20 13 7 3 36 6 60 18 240
2022 Science and technology 9 20 20 7 2 38 5 50 15 345
2022 Administration and operations 17 20 19 5 4 29 6 56 15 495
2022 Human resources 23 26 14 6 4 23 5 67 14 225
2022 Financial management 16 18 15 5 2 35 8 60 12 160
2022 Procurement 16 16 19 2 2 38 8 58 8 45
2022 Real property 19 13 19 4 3 35 8 55 12 130
2022 Information technology 18 8 15 1 6 43 8 53 16 55
2022 Policy 7 9 21 4 1 53 4 39 11 90
2022 Project management 13 16 21 5 1 39 5 53 11 340
2022 Other services to the public 15 20 24 6 4 26 4 51 15 275
2022 None of the above 18 14 23 5 6 26 7 48 17 375
2020 Client contact centre 12 21 23 6 0 31 6 53 10 49
2020 Federal regulators 15 15 7 7 0 48 7 69 16 14
2020 Compliance, inspection and enforcement 16 15 19 7 10 32 2 47 25 89
2020 Communications or public affairs 16 17 23 3 2 34 6 54 8 254
2020 Security 30 0 12 12 0 47 0 57 22 10
2020 Science and technology 16 21 18 7 2 33 4 57 15 402
2020 Administration and operations 25 22 18 5 3 24 3 65 10 528
2020 Human resources 27 25 13 5 0 23 7 74 7 213
2020 Financial management 14 15 20 5 4 31 12 50 15 178
2020 Procurement 20 18 11 4 4 38 6 68 13 52
2020 Real property 21 22 23 6 3 22 3 57 12 115
2020 Materiel management 25 28 20 0 0 18 9 73 0 22
2020 Information management 9 9 27 0 0 40 15 40 0 32
2020 Information technology 18 10 17 0 2 42 11 59 4 58
2020 Data sciences 21 28 11 4 0 36 0 77 6 26
2020 Policy 14 17 14 9 3 38 5 55 20 112
2020 Project management 18 17 22 5 3 29 6 54 12 269
2020 Other services to the public 21 22 23 6 5 19 4 56 14 339
2020 None of the above 21 20 24 5 3 24 4 56 10 450
2019 Client contact centre 18 12 16 4 3 32 15 56 14 171
2019 Federal regulators 18 0 32 0 5 39 6 32 9 14
2019 Compliance, inspection and enforcement 18 18 24 2 9 22 7 51 15 91
2019 Communications or public affairs 22 17 15 3 2 32 9 67 8 361
2019 Security 5 4 46 0 7 37 0 15 11 13
2019 Science and technology 16 18 20 7 4 28 9 53 16 409
2019 Administration and operations 24 19 22 5 3 20 6 58 12 580
2019 Human resources 28 24 16 2 2 23 4 73 5 252
2019 Financial management 19 14 17 6 4 32 8 55 17 163
2019 Procurement 21 12 22 2 6 30 7 52 13 46
2019 Real property 18 22 20 4 3 23 9 60 11 126
2019 Materiel management 25 14 29 4 9 13 5 48 16 31
2019 Information management 19 10 22 12 2 30 5 45 22 35
2019 Information technology 12 9 25 2 2 43 7 41 9 48
2019 Data sciences 9 7 22 6 2 39 14 34 18 43
2019 Policy 6 11 22 8 8 44 3 31 29 79
2019 Project management 18 15 21 5 2 31 8 54 12 287
2019 Other services to the public 29 17 18 4 4 20 8 64 12 841
2019 None of the above 23 17 21 5 3 24 7 58 12 648
2018 Client contact centre 15 17 24 4 4 26 9 50 13 204
2018 Compliance, inspection and enforcement 18 17 28 5 7 22 3 47 16 91
2018 Communications or public affairs 24 17 19 4 3 26 7 61 10 348
2018 Security 14 38 16 0 18 14 0 61 21 17
2018 Science and technology 15 19 22 5 3 30 5 53 12 394
2018 Administration and operations 21 20 26 4 3 22 4 56 9 585
2018 Human resources 23 26 20 4 0 22 6 67 6 236
2018 Financial management 15 18 24 3 3 29 9 52 10 161
2018 Procurement 21 19 29 0 2 23 7 56 3 41
2018 Real property 14 22 24 4 8 21 8 50 17 115
2018 Materiel management 27 17 32 2 4 14 4 54 7 38
2018 Information management 31 14 17 4 0 25 9 69 6 33
2018 Information technology 29 6 24 0 2 31 8 57 4 48
2018 Data sciences 20 15 7 2 3 42 11 74 12 32
2018 Policy 8 16 18 4 3 44 7 50 13 85
2018 Project management 17 20 21 4 4 27 6 55 13 314
2018 Other services to the public 24 19 26 5 4 17 5 56 11 785
2018 None of the above 19 22 24 5 5 20 6 54 13 612

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 22 53 9 4 4 8 0 82 9 65
2022 Compliance, inspection and enforcement 19 34 21 2 6 15 2 64 10 85
2022 Communications or public affairs 31 37 12 5 3 11 1 77 9 240
2022 Science and technology 25 39 15 8 3 11 0 72 12 345
2022 Administration and operations 32 35 17 5 3 7 1 73 9 495
2022 Human resources 32 38 12 6 4 8 0 76 10 225
2022 Financial management 34 30 13 5 2 15 1 77 8 160
2022 Procurement 34 34 16 0 2 14 0 79 2 45
2022 Real property 25 40 14 3 2 15 1 77 6 130
2022 Materiel management 23 32 27 8 6 3 1 57 15 30
2022 Information management 25 25 37 3 5 6 0 53 8 35
2022 Information technology 46 23 9 3 6 11 1 79 11 55
2022 Data sciences 20 45 7 9 0 19 0 80 11 30
2022 Policy 16 40 18 8 0 19 0 68 10 90
2022 Project management 28 36 18 6 1 10 1 72 8 340
2022 Other services to the public 22 32 24 8 3 10 1 61 12 275
2022 None of the above 30 29 15 8 5 11 2 68 15 375
2020 Client contact centre 20 45 19 4 2 10 0 72 7 49
2020 Federal regulators 15 64 7 0 0 14 0 92 0 14
2020 Compliance, inspection and enforcement 28 32 19 7 6 7 0 65 15 89
2020 Communications or public affairs 31 35 18 5 3 8 0 72 8 253
2020 Security 39 28 21 12 0 0 0 68 12 10
2020 Science and technology 33 35 18 7 1 6 0 72 9 404
2020 Administration and operations 37 35 15 4 3 6 0 77 7 529
2020 Human resources 37 33 13 5 1 10 0 79 7 214
2020 Financial management 34 27 20 2 4 13 1 71 6 178
2020 Procurement 43 24 17 4 4 7 2 74 8 52
2020 Real property 31 30 23 5 4 7 1 66 9 114
2020 Materiel management 40 22 23 0 0 15 0 73 0 22
2020 Information management 37 15 33 0 0 12 3 61 0 32
2020 Information technology 36 32 10 5 0 17 0 82 6 59
2020 Data sciences 31 34 14 7 0 14 0 75 8 27
2020 Policy 32 33 12 9 2 11 1 74 12 112
2020 Project management 31 33 20 6 2 8 1 70 8 269
2020 Other services to the public 31 31 20 6 5 5 1 67 12 340
2020 None of the above 31 30 20 7 2 9 1 68 10 448
2019 Client contact centre 35 27 14 4 2 16 3 76 7 173
2019 Federal regulators 39 11 32 0 5 13 0 57 6 14
2019 Compliance, inspection and enforcement 28 30 19 7 6 10 2 64 14 90
2019 Communications or public affairs 38 29 15 3 1 11 2 78 5 360
2019 Security 21 41 30 0 0 7 0 68 0 13
2019 Science and technology 34 32 15 8 2 7 1 72 11 407
2019 Administration and operations 39 27 18 5 3 7 1 72 8 581
2019 Human resources 42 32 11 3 2 10 0 82 6 252
2019 Financial management 32 27 16 6 4 15 0 69 12 164
2019 Procurement 47 16 19 6 4 8 0 68 11 44
2019 Real property 31 38 17 4 4 6 1 74 8 128
2019 Materiel management 32 15 25 9 9 10 0 53 20 31
2019 Information management 37 24 16 12 2 6 2 67 16 35
2019 Information technology 29 26 21 4 2 15 2 66 8 48
2019 Data sciences 29 34 25 0 2 10 0 70 2 43
2019 Policy 24 33 18 9 9 7 0 62 19 79
2019 Project management 34 36 15 3 2 7 2 77 6 287
2019 Other services to the public 45 25 15 3 4 6 1 75 8 842
2019 None of the above 36 26 18 4 3 11 2 71 8 650
2018 Client contact centre 29 27 21 5 4 12 2 65 10 202
2018 Compliance, inspection and enforcement 27 30 20 6 7 8 2 63 14 92
2018 Communications or public affairs 36 31 18 3 3 8 1 74 7 347
2018 Security 24 23 26 24 0 4 0 49 25 17
2018 Science and technology 30 33 20 6 1 9 1 69 8 397
2018 Administration and operations 33 32 18 5 3 9 1 72 8 586
2018 Human resources 32 37 18 4 0 9 0 76 4 235
2018 Financial management 29 24 25 5 2 14 1 62 9 161
2018 Procurement 28 39 24 2 0 7 0 72 3 41
2018 Real property 20 41 20 5 8 6 0 65 14 116
2018 Materiel management 31 23 27 2 4 13 0 62 7 38
2018 Information management 40 25 11 4 0 21 0 81 5 33
2018 Information technology 39 18 16 0 4 20 2 73 6 48
2018 Data sciences 39 36 12 2 3 5 3 82 6 33
2018 Policy 33 27 17 4 3 17 0 72 8 85
2018 Project management 28 37 16 5 2 11 1 74 8 314
2018 Other services to the public 36 28 18 5 4 7 2 70 10 783
2018 None of the above 28 30 21 6 5 9 2 65 12 606

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Administration and operations 0 0 37 34 0 29 0 0 48 10
2020 Administration and operations 8 8 38 10 36 0 0 16 46 10
Top of page

Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 15 25 19 15 25 0 1 40 41 65
2022 Federal regulators 25 29 27 10 9 0 0 54 19 20
2022 Compliance, inspection and enforcement 11 32 18 13 25 0 0 43 39 85
2022 Communications or public affairs 28 34 19 10 8 0 1 62 19 240
2022 Security 27 23 28 14 8 0 0 50 22 15
2022 Science and technology 20 32 22 12 14 0 0 53 26 345
2022 Administration and operations 22 28 23 11 14 0 2 51 26 490
2022 Human resources 26 26 19 12 12 1 4 55 25 225
2022 Financial management 33 27 20 11 7 0 1 61 19 160
2022 Procurement 20 35 22 6 15 0 2 56 21 45
2022 Real property 27 26 22 13 10 0 1 54 24 130
2022 Materiel management 12 26 22 13 26 0 0 38 40 30
2022 Information management 27 35 15 2 20 0 0 62 22 35
2022 Information technology 33 34 15 8 10 0 0 67 19 55
2022 Data sciences 19 42 25 8 5 0 0 62 13 30
2022 Policy 31 23 25 12 9 0 0 54 21 90
2022 Project management 22 31 21 12 13 0 2 54 25 340
2022 Other services to the public 16 24 23 10 27 0 0 40 37 275
2022 None of the above 24 26 19 14 16 0 0 51 30 375
2020 Client contact centre 16 40 21 14 9 0 0 56 23 49
2020 Federal regulators 14 21 24 14 27 0 0 35 41 14
2020 Compliance, inspection and enforcement 8 28 25 18 21 0 0 36 39 89
2020 Communications or public affairs 30 28 24 12 7 0 0 58 18 254
2020 Security 0 32 21 36 12 0 0 32 48 10
2020 Science and technology 22 31 25 11 10 0 0 54 22 403
2020 Administration and operations 25 28 20 14 11 0 1 54 25 524
2020 Human resources 34 30 16 10 9 0 1 64 19 214
2020 Financial management 29 26 26 11 7 0 1 56 18 177
2020 Procurement 29 29 15 16 12 0 0 58 27 51
2020 Real property 26 29 20 16 8 0 1 55 25 115
2020 Materiel management 15 16 25 31 10 0 3 33 42 22
2020 Information management 16 40 24 14 6 0 0 56 20 32
2020 Information technology 29 38 18 10 5 0 0 67 15 58
2020 Data sciences 23 36 14 11 17 0 0 59 27 27
2020 Policy 32 22 24 15 7 0 0 54 22 112
2020 Project management 22 34 21 14 9 0 0 56 23 268
2020 Other services to the public 18 28 25 14 15 0 0 45 29 340
2020 None of the above 18 32 20 14 16 0 0 50 30 447
2019 Client contact centre 15 25 19 18 22 1 0 40 40 173
2019 Federal regulators 24 11 27 9 29 0 0 35 38 14
2019 Compliance, inspection and enforcement 8 28 21 12 31 0 0 36 43 91
2019 Communications or public affairs 20 25 26 12 17 0 0 45 29 360
2019 Security 7 35 10 34 14 0 0 42 48 13
2019 Science and technology 14 26 23 16 20 0 0 40 37 409
2019 Administration and operations 15 26 26 14 18 0 1 41 33 580
2019 Human resources 16 22 18 17 28 0 1 38 44 252
2019 Financial management 16 22 20 16 25 0 1 38 41 164
2019 Procurement 14 14 24 25 22 0 0 28 48 45
2019 Real property 18 20 22 15 25 0 0 38 41 129
2019 Materiel management 19 22 26 9 25 0 0 40 34 31
2019 Information management 19 21 19 22 16 0 2 41 39 35
2019 Information technology 12 35 23 12 17 0 0 48 30 48
2019 Data sciences 19 20 28 9 25 0 0 39 34 43
2019 Policy 14 24 29 16 15 0 2 39 32 79
2019 Project management 14 26 21 16 22 0 0 40 38 286
2019 Other services to the public 18 26 19 16 21 0 0 44 37 846
2019 None of the above 16 25 21 14 23 1 0 42 38 649
2018 Client contact centre 8 16 26 25 24 0 1 24 50 205
2018 Compliance, inspection and enforcement 6 20 21 22 32 0 0 26 53 92
2018 Communications or public affairs 16 27 23 15 19 0 0 43 33 349
2018 Security 14 5 19 25 37 0 0 18 62 16
2018 Science and technology 10 20 30 21 19 0 0 30 40 399
2018 Administration and operations 11 25 20 16 28 0 0 36 44 585
2018 Human resources 15 18 16 16 33 0 1 34 49 237
2018 Financial management 13 23 27 15 19 0 3 38 35 159
2018 Procurement 26 14 18 24 18 0 0 40 42 41
2018 Real property 14 18 23 20 24 0 1 33 45 114
2018 Materiel management 10 22 19 27 22 0 0 32 50 37
2018 Information management 15 29 26 17 14 0 0 44 30 34
2018 Information technology 16 29 22 14 20 0 0 44 34 49
2018 Data sciences 16 27 14 16 24 0 3 44 42 33
2018 Policy 9 28 23 18 22 0 0 37 40 85
2018 Project management 18 21 22 16 23 0 0 39 39 312
2018 Other services to the public 13 21 24 16 26 0 1 34 42 789
2018 None of the above 14 18 24 17 25 0 1 33 42 611

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 21 24 31 17 6 0 1 45 23 65
2022 Federal regulators 9 22 33 8 28 0 0 31 36 20
2022 Compliance, inspection and enforcement 14 30 25 14 17 0 0 44 31 85
2022 Communications or public affairs 18 29 28 16 9 0 0 47 25 235
2022 Security 7 52 8 7 26 0 0 59 33 15
2022 Science and technology 13 28 29 15 15 0 0 41 30 345
2022 Administration and operations 17 26 26 17 14 0 0 44 31 490
2022 Human resources 13 22 26 17 22 1 0 35 39 225
2022 Financial management 15 28 26 20 12 0 0 43 31 160
2022 Procurement 2 14 33 22 29 0 0 15 51 45
2022 Real property 18 24 28 18 12 0 0 41 30 130
2022 Materiel management 21 36 31 8 3 0 2 58 11 30
2022 Information management 22 30 35 8 5 0 0 51 14 35
2022 Information technology 21 24 30 11 14 0 0 45 25 55
2022 Data sciences 6 37 38 8 11 0 0 43 19 30
2022 Policy 18 26 25 16 14 1 0 44 30 90
2022 Project management 8 30 30 17 14 0 0 38 32 340
2022 Other services to the public 25 29 26 10 9 0 0 55 19 270
2022 None of the above 30 28 17 12 12 0 1 58 24 375
2020 Client contact centre 23 26 36 3 9 0 2 50 13 49
2020 Federal regulators 30 23 14 27 7 0 0 53 34 14
2020 Compliance, inspection and enforcement 15 35 26 15 9 0 0 51 24 89
2020 Communications or public affairs 14 27 32 19 9 0 0 41 27 253
2020 Security 21 10 36 12 21 0 0 32 32 10
2020 Science and technology 13 31 30 17 10 0 0 44 27 404
2020 Administration and operations 21 26 27 15 11 0 0 47 26 528
2020 Human resources 22 20 27 18 13 0 0 42 31 214
2020 Financial management 15 32 28 14 11 0 0 47 25 177
2020 Procurement 12 27 20 27 14 0 0 39 41 52
2020 Real property 21 21 28 21 9 0 0 42 30 115
2020 Materiel management 24 39 25 7 6 0 0 63 13 22
2020 Information management 30 26 38 6 0 0 0 56 6 32
2020 Information technology 16 29 21 22 12 0 0 45 34 59
2020 Data sciences 9 38 35 10 7 0 0 47 18 27
2020 Policy 16 23 26 17 18 0 0 39 35 113
2020 Project management 11 29 26 24 10 0 1 40 34 270
2020 Other services to the public 26 30 24 12 8 0 1 56 19 341
2020 None of the above 24 29 21 15 10 0 0 54 25 448
2019 Client contact centre 39 24 23 9 4 0 0 63 14 174
2019 Federal regulators 18 6 52 6 19 0 0 23 24 14
2019 Compliance, inspection and enforcement 25 20 25 22 8 0 0 45 30 90
2019 Communications or public affairs 26 26 24 14 10 0 0 52 24 359
2019 Security 17 39 18 14 12 0 0 56 26 13
2019 Science and technology 18 28 26 17 11 0 0 46 28 408
2019 Administration and operations 21 30 27 14 7 0 0 51 22 580
2019 Human resources 17 24 30 16 13 0 0 41 29 253
2019 Financial management 20 34 25 12 9 0 0 54 21 163
2019 Procurement 2 24 44 18 11 0 0 26 29 46
2019 Real property 15 28 29 19 9 0 0 43 28 129
2019 Materiel management 28 16 31 16 9 0 0 44 25 31
2019 Information management 23 37 27 11 2 0 0 60 13 35
2019 Information technology 18 24 31 18 9 0 0 42 27 48
2019 Data sciences 26 39 18 11 6 0 0 66 17 43
2019 Policy 7 24 25 28 15 0 1 32 43 79
2019 Project management 16 23 31 20 9 0 0 40 29 287
2019 Other services to the public 35 31 17 11 6 0 0 66 17 847
2019 None of the above 28 30 22 12 7 1 0 59 19 650
2018 Client contact centre 27 30 26 10 7 0 0 57 17 204
2018 Compliance, inspection and enforcement 13 24 28 20 12 0 2 38 33 92
2018 Communications or public affairs 24 26 28 15 5 0 1 51 21 351
2018 Security 18 48 24 4 6 0 0 66 10 16
2018 Science and technology 14 27 29 17 12 0 0 42 29 398
2018 Administration and operations 20 26 30 16 9 0 0 45 25 585
2018 Human resources 11 22 28 19 20 0 0 33 39 236
2018 Financial management 21 26 24 17 10 1 1 48 27 160
2018 Procurement 9 16 38 20 18 0 0 25 38 42
2018 Real property 16 21 36 19 8 0 0 37 27 114
2018 Materiel management 22 26 24 27 2 0 0 47 28 38
2018 Information management 35 37 25 3 0 0 0 72 3 34
2018 Information technology 19 26 33 21 2 0 0 44 23 49
2018 Data sciences 32 35 24 7 2 0 0 67 9 33
2018 Policy 7 21 37 21 14 0 0 28 35 85
2018 Project management 12 24 33 21 10 0 0 36 31 311
2018 Other services to the public 32 30 23 9 6 0 0 62 15 786
2018 None of the above 24 28 23 15 9 0 0 52 24 613

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 34 28 16 6 6 0 9 69 14 60
2022 Federal regulators 4 49 20 8 14 0 5 56 23 20
2022 Compliance, inspection and enforcement 30 40 18 11 1 0 0 70 12 80
2022 Communications or public affairs 32 30 22 10 5 0 0 63 15 235
2022 Security 30 35 35 0 0 0 0 65 0 15
2022 Science and technology 33 37 16 10 4 0 0 70 13 340
2022 Administration and operations 28 34 20 11 5 0 2 63 16 490
2022 Human resources 25 28 20 14 11 1 1 54 26 225
2022 Financial management 26 31 22 15 6 0 0 57 21 160
2022 Procurement 4 28 40 19 9 0 0 32 28 45
2022 Real property 28 32 22 9 8 1 0 61 17 130
2022 Materiel management 42 22 27 7 0 2 0 65 7 30
2022 Information management 28 38 26 6 0 0 2 68 6 35
2022 Information technology 39 40 11 7 1 0 1 80 9 55
2022 Data sciences 42 44 5 8 0 0 0 87 8 30
2022 Policy 24 33 26 10 5 2 0 58 15 90
2022 Project management 20 36 23 13 7 0 1 57 21 340
2022 Other services to the public 37 35 16 6 3 1 2 74 9 275
2022 None of the above 38 29 16 10 4 1 2 69 14 375
2020 Client contact centre 27 26 33 11 0 0 2 55 11 49
2020 Federal regulators 53 14 7 20 7 0 0 66 27 14
2020 Compliance, inspection and enforcement 34 44 15 4 2 0 0 79 6 88
2020 Communications or public affairs 26 35 26 10 3 0 0 61 13 250
2020 Security 21 49 0 0 30 0 0 70 30 10
2020 Science and technology 32 38 19 7 5 0 0 70 11 400
2020 Administration and operations 32 30 25 8 4 0 1 63 12 524
2020 Human resources 29 27 23 12 8 0 1 56 20 214
2020 Financial management 26 38 21 9 7 0 0 64 15 178
2020 Procurement 22 30 20 18 11 0 0 52 29 52
2020 Real property 31 28 29 9 3 0 1 59 12 115
2020 Materiel management 43 32 9 3 7 0 6 80 10 22
2020 Information management 33 55 9 3 0 0 0 88 3 32
2020 Information technology 37 36 19 7 2 0 0 73 8 59
2020 Data sciences 29 47 14 4 7 0 0 76 11 27
2020 Policy 24 30 30 5 11 0 0 54 17 112
2020 Project management 23 34 27 10 6 0 1 58 15 270
2020 Other services to the public 37 34 17 6 3 0 3 73 9 338
2020 None of the above 38 30 17 9 6 0 0 68 15 445
2019 Client contact centre 48 25 13 6 4 0 3 76 11 172
2019 Federal regulators 27 23 31 6 13 0 0 50 19 14
2019 Compliance, inspection and enforcement 50 19 23 6 3 0 0 68 9 90
2019 Communications or public affairs 42 27 16 9 5 1 1 70 14 360
2019 Security 51 23 19 7 0 0 0 74 7 13
2019 Science and technology 36 32 17 11 3 0 0 69 14 403
2019 Administration and operations 37 32 20 7 3 0 1 70 10 577
2019 Human resources 25 33 25 10 7 0 0 57 18 251
2019 Financial management 33 33 19 11 3 0 2 67 14 163
2019 Procurement 14 32 30 19 6 0 0 46 24 45
2019 Real property 27 37 17 13 6 0 0 64 19 126
2019 Materiel management 40 23 24 9 4 0 0 63 13 31
2019 Information management 41 30 15 0 5 0 9 78 5 35
2019 Information technology 29 45 20 4 2 0 0 73 6 48
2019 Data sciences 45 42 9 2 2 0 0 87 4 43
2019 Policy 18 32 26 13 11 0 0 50 24 79
2019 Project management 26 33 23 12 5 0 1 60 17 287
2019 Other services to the public 59 22 8 5 2 0 3 83 8 841
2019 None of the above 43 29 15 6 3 1 2 75 9 646
2018 Client contact centre 40 28 15 7 5 1 3 71 13 204
2018 Compliance, inspection and enforcement 38 26 21 6 4 0 5 67 11 91
2018 Communications or public affairs 36 30 20 9 3 0 3 67 12 350
2018 Security 34 41 10 6 0 0 10 83 6 17
2018 Science and technology 28 37 21 9 5 1 0 66 13 398
2018 Administration and operations 30 33 24 7 3 1 2 65 10 583
2018 Human resources 17 26 34 12 9 0 2 44 22 236
2018 Financial management 31 30 25 10 2 1 1 62 12 159
2018 Procurement 21 25 23 20 11 0 0 46 31 42
2018 Real property 16 32 34 10 6 0 1 49 17 113
2018 Materiel management 39 19 36 4 2 0 0 58 6 37
2018 Information management 54 23 17 3 0 0 3 79 3 33
2018 Information technology 38 33 18 8 2 0 2 72 10 47
2018 Data sciences 49 31 19 2 0 0 0 79 2 32
2018 Policy 8 31 31 17 12 0 1 39 29 84
2018 Project management 21 33 28 13 4 0 1 55 17 312
2018 Other services to the public 47 29 13 4 3 0 4 79 7 781
2018 None of the above 34 29 19 10 5 0 4 66 15 607

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 12 25 27 22 13 0 1 38 35 65
2022 Federal regulators 10 22 21 29 18 0 0 32 47 20
2022 Compliance, inspection and enforcement 5 17 21 27 30 0 0 22 57 85
2022 Communications or public affairs 19 20 27 18 15 0 0 39 34 235
2022 Security 8 26 14 16 36 0 0 34 51 10
2022 Science and technology 10 23 25 21 20 1 0 34 42 345
2022 Administration and operations 15 25 22 19 19 0 1 40 38 490
2022 Human resources 19 18 22 20 21 1 1 37 41 225
2022 Financial management 20 23 28 20 9 0 0 43 29 160
2022 Procurement 4 10 30 30 26 0 0 14 56 45
2022 Real property 14 21 25 21 17 1 2 36 39 130
2022 Materiel management 15 13 18 23 29 2 0 28 53 30
2022 Information management 23 29 14 19 16 0 0 51 35 35
2022 Information technology 23 26 16 18 16 0 0 50 34 55
2022 Data sciences 12 30 36 14 8 0 0 42 22 30
2022 Policy 16 22 31 16 14 1 1 38 30 90
2022 Project management 13 23 20 24 19 0 1 37 43 340
2022 Other services to the public 15 18 23 17 26 1 0 33 44 275
2022 None of the above 20 23 19 18 19 1 1 44 37 375
2020 Client contact centre 15 29 31 15 7 0 3 45 23 48
2020 Federal regulators 7 43 30 14 7 0 0 50 20 14
2020 Compliance, inspection and enforcement 15 15 22 26 22 0 0 30 47 89
2020 Communications or public affairs 21 25 25 16 12 0 1 46 28 251
2020 Security 21 31 18 0 30 0 0 52 30 10
2020 Science and technology 20 29 21 18 11 0 1 50 29 402
2020 Administration and operations 23 25 22 17 12 1 1 49 29 529
2020 Human resources 24 21 28 15 11 0 1 45 26 208
2020 Financial management 28 31 16 13 12 0 0 59 25 175
2020 Procurement 19 26 20 22 11 2 0 46 34 52
2020 Real property 15 20 25 25 16 0 0 34 41 115
2020 Materiel management 27 17 19 15 22 0 0 44 37 22
2020 Information management 29 21 27 17 3 4 0 52 21 31
2020 Information technology 19 25 16 20 20 0 0 44 40 58
2020 Data sciences 9 45 21 10 14 0 0 54 24 27
2020 Policy 21 21 21 17 19 0 1 43 36 113
2020 Project management 15 29 25 16 13 0 1 45 30 269
2020 Other services to the public 17 21 27 18 15 0 1 39 33 340
2020 None of the above 23 20 20 17 20 0 0 43 37 446
2019 Client contact centre 32 24 24 11 8 0 1 57 19 174
2019 Federal regulators 13 24 13 16 35 0 0 37 51 13
2019 Compliance, inspection and enforcement 16 14 19 19 31 0 0 30 51 91
2019 Communications or public affairs 24 23 21 18 13 0 0 47 31 357
2019 Security 12 42 5 12 30 0 0 54 41 13
2019 Science and technology 20 23 25 17 14 0 1 44 31 407
2019 Administration and operations 21 29 19 16 14 0 0 50 30 573
2019 Human resources 21 24 24 19 13 0 0 44 32 252
2019 Financial management 25 28 22 15 9 0 0 53 24 163
2019 Procurement 6 28 24 17 26 0 0 34 42 46
2019 Real property 12 22 21 22 23 0 0 34 45 129
2019 Materiel management 22 13 12 24 26 0 2 36 52 31
2019 Information management 22 31 22 15 7 0 3 54 23 35
2019 Information technology 20 26 13 15 23 2 0 48 39 48
2019 Data sciences 36 16 24 13 12 0 0 51 25 43
2019 Policy 4 32 26 20 18 0 0 36 38 79
2019 Project management 14 30 21 20 14 0 0 44 34 285
2019 Other services to the public 26 26 19 13 15 0 0 53 28 843
2019 None of the above 23 24 19 14 17 2 0 48 32 649
2018 Client contact centre 16 33 25 11 15 0 0 49 26 201
2018 Compliance, inspection and enforcement 13 17 12 21 35 0 2 31 57 92
2018 Communications or public affairs 19 31 22 16 9 0 1 51 26 347
2018 Security 10 11 49 24 6 0 0 21 30 17
2018 Science and technology 17 22 28 18 16 0 0 39 33 398
2018 Administration and operations 16 24 24 21 14 0 1 40 36 583
2018 Human resources 15 23 25 16 20 1 0 39 36 234
2018 Financial management 27 26 20 12 13 1 3 54 25 160
2018 Procurement 9 18 47 9 18 0 0 27 27 42
2018 Real property 7 23 33 13 24 0 0 31 36 115
2018 Materiel management 18 23 23 19 18 0 0 40 37 37
2018 Information management 27 25 39 2 6 0 0 52 8 34
2018 Information technology 27 13 34 17 6 0 4 42 23 49
2018 Data sciences 48 19 20 8 5 0 0 67 13 32
2018 Policy 6 27 25 18 24 0 0 32 42 85
2018 Project management 13 28 25 19 14 0 1 41 33 310
2018 Other services to the public 25 24 19 15 16 0 1 49 32 783
2018 None of the above 19 20 22 17 21 0 1 39 39 611

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 48 28 6 8 4 0 7 81 13 65
2022 Federal regulators 32 44 0 15 9 0 0 77 23 20
2022 Compliance, inspection and enforcement 38 32 17 10 2 0 0 70 13 85
2022 Communications or public affairs 51 25 13 5 3 0 3 79 8 235
2022 Security 66 13 21 0 0 0 0 79 0 15
2022 Science and technology 35 36 13 9 6 0 1 71 15 345
2022 Administration and operations 42 26 15 7 6 0 3 71 14 490
2022 Human resources 46 20 12 7 6 1 8 72 14 225
2022 Financial management 45 24 16 8 4 0 2 71 12 160
2022 Procurement 44 27 7 16 7 0 0 70 23 45
2022 Real property 50 23 10 8 4 0 4 76 13 130
2022 Materiel management 46 42 5 4 0 0 2 90 5 30
2022 Information management 61 23 6 0 2 0 9 91 2 35
2022 Information technology 65 14 12 5 3 0 2 80 8 55
2022 Data sciences 40 30 22 3 5 0 0 70 8 30
2022 Policy 39 34 13 4 6 1 2 75 11 90
2022 Project management 38 34 17 4 5 0 2 73 9 340
2022 Other services to the public 44 29 17 6 2 0 2 74 8 275
2022 None of the above 52 22 9 8 4 0 4 77 13 375
2020 Client contact centre 35 36 17 7 0 0 4 75 7 49
2020 Federal regulators 50 30 0 14 7 0 0 80 20 14
2020 Compliance, inspection and enforcement 39 43 7 10 1 0 0 82 11 88
2020 Communications or public affairs 45 32 14 5 2 0 3 79 7 248
2020 Security 53 19 9 9 9 0 0 73 18 10
2020 Science and technology 45 30 14 7 3 0 0 76 11 396
2020 Administration and operations 45 25 15 8 4 0 3 73 12 522
2020 Human resources 46 25 11 9 5 0 3 73 15 213
2020 Financial management 46 27 11 7 6 0 4 75 13 176
2020 Procurement 53 20 16 2 5 0 4 76 7 52
2020 Real property 49 22 21 2 4 0 3 73 6 115
2020 Materiel management 59 22 3 10 0 0 6 87 10 22
2020 Information management 60 28 7 3 0 0 3 90 3 31
2020 Information technology 49 28 14 9 0 0 0 77 9 59
2020 Data sciences 43 25 21 4 7 0 0 68 11 27
2020 Policy 37 28 15 8 11 0 0 66 19 112
2020 Project management 35 36 14 8 5 0 2 73 13 267
2020 Other services to the public 49 25 12 6 3 0 3 78 10 334
2020 None of the above 53 23 13 5 5 0 1 77 10 447
2019 Client contact centre 59 20 11 3 5 0 2 81 8 174
2019 Federal regulators 28 21 32 0 13 0 6 52 14 14
2019 Compliance, inspection and enforcement 36 28 21 11 4 0 0 64 15 91
2019 Communications or public affairs 50 22 14 9 4 0 1 73 13 358
2019 Security 44 16 21 11 7 0 0 60 18 13
2019 Science and technology 39 29 19 5 7 0 1 68 12 408
2019 Administration and operations 45 30 15 6 3 0 2 76 9 580
2019 Human resources 51 25 11 4 5 0 4 79 9 252
2019 Financial management 56 24 6 5 5 0 4 84 10 162
2019 Procurement 48 24 13 7 4 0 4 75 12 46
2019 Real property 47 30 15 3 2 0 3 79 6 127
2019 Materiel management 59 18 2 15 4 0 2 78 20 31
2019 Information management 47 25 14 5 0 0 9 79 6 34
2019 Information technology 43 24 14 9 6 2 0 69 16 48
2019 Data sciences 57 26 9 2 6 0 0 83 8 43
2019 Policy 30 28 16 13 12 0 2 59 25 79
2019 Project management 42 30 16 6 5 0 1 73 11 285
2019 Other services to the public 59 19 10 5 4 0 2 80 10 846
2019 None of the above 57 21 11 5 3 1 2 80 8 653
2018 Client contact centre 43 29 15 7 2 1 2 75 10 203
2018 Compliance, inspection and enforcement 34 29 17 8 9 0 2 65 18 92
2018 Communications or public affairs 44 30 14 7 2 0 2 76 10 350
2018 Security 62 28 0 0 0 0 10 100 0 17
2018 Science and technology 33 30 21 9 6 0 0 63 16 396
2018 Administration and operations 42 27 14 8 6 0 3 72 14 577
2018 Human resources 45 24 13 6 7 0 5 72 14 235
2018 Financial management 52 20 12 3 5 1 6 78 9 159
2018 Procurement 46 22 12 2 2 0 15 80 5 42
2018 Real property 44 24 18 5 3 0 6 73 8 113
2018 Materiel management 53 20 11 13 0 0 4 76 14 37
2018 Information management 64 26 8 0 0 0 3 92 0 34
2018 Information technology 44 30 13 4 4 0 4 77 9 47
2018 Data sciences 54 31 9 0 2 0 3 89 2 32
2018 Policy 21 26 31 6 12 0 3 49 18 84
2018 Project management 38 31 19 8 4 0 0 69 12 310
2018 Other services to the public 53 22 12 7 3 0 3 77 10 785
2018 None of the above 49 24 11 5 4 0 5 78 10 608

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 27 18 25 18 9 0 4 46 28 65
2022 Federal regulators 23 33 15 10 19 0 0 56 29 20
2022 Compliance, inspection and enforcement 14 22 33 16 14 0 0 37 30 85
2022 Communications or public affairs 28 28 21 12 10 0 0 57 22 235
2022 Security 29 44 14 0 13 0 0 73 13 15
2022 Science and technology 19 33 25 13 9 0 0 53 22 345
2022 Administration and operations 26 29 20 11 12 1 0 56 23 495
2022 Human resources 32 25 23 10 8 1 1 58 18 225
2022 Financial management 37 27 17 11 7 0 1 64 18 160
2022 Procurement 22 16 35 13 14 0 0 38 27 45
2022 Real property 40 30 18 7 5 1 0 70 12 130
2022 Materiel management 34 39 24 3 0 0 0 73 3 30
2022 Information management 40 27 13 13 6 0 0 68 19 35
2022 Information technology 53 30 8 3 4 1 0 84 7 55
2022 Data sciences 30 37 13 14 6 0 0 67 20 30
2022 Policy 25 33 20 13 10 0 0 57 23 90
2022 Project management 19 30 25 14 12 0 0 49 26 340
2022 Other services to the public 25 32 19 13 10 1 0 57 23 275
2022 None of the above 32 29 17 11 10 0 1 61 22 375
2020 Client contact centre 18 29 27 13 8 0 5 49 22 49
2020 Federal regulators 44 21 7 22 7 0 0 64 29 14
2020 Compliance, inspection and enforcement 19 27 29 17 8 0 0 46 25 89
2020 Communications or public affairs 19 38 22 12 8 0 0 57 21 253
2020 Security 30 42 9 0 18 0 0 73 18 10
2020 Science and technology 20 34 23 14 9 0 0 54 23 402
2020 Administration and operations 28 28 22 12 9 0 0 56 22 525
2020 Human resources 33 31 17 12 6 0 0 65 18 211
2020 Financial management 28 34 21 10 8 0 0 61 18 178
2020 Procurement 32 36 16 9 7 0 0 68 16 52
2020 Real property 34 33 20 7 7 0 0 67 13 115
2020 Materiel management 46 23 9 15 0 0 6 74 16 22
2020 Information management 31 27 30 6 6 0 0 58 12 32
2020 Information technology 30 28 24 11 7 0 0 58 18 59
2020 Data sciences 18 45 23 10 4 0 0 63 14 27
2020 Policy 18 28 21 19 15 0 0 46 33 113
2020 Project management 19 31 24 14 12 0 1 50 26 270
2020 Other services to the public 31 28 22 10 8 0 0 60 18 341
2020 None of the above 29 33 18 10 10 0 0 62 20 448
2019 Client contact centre 35 34 17 6 7 0 1 70 13 174
2019 Federal regulators 34 6 52 0 8 0 0 40 8 14
2019 Compliance, inspection and enforcement 23 23 25 11 18 0 0 46 29 91
2019 Communications or public affairs 29 34 17 13 8 0 0 63 20 359
2019 Security 21 12 30 30 7 0 0 33 37 13
2019 Science and technology 18 32 25 13 11 0 0 51 24 409
2019 Administration and operations 30 28 24 10 8 0 1 58 18 579
2019 Human resources 36 30 21 7 6 0 1 66 13 252
2019 Financial management 41 27 16 9 7 0 0 68 16 164
2019 Procurement 39 19 23 12 5 0 2 59 17 46
2019 Real property 34 26 26 7 6 0 0 60 13 129
2019 Materiel management 50 20 6 11 13 0 0 69 25 31
2019 Information management 30 32 30 8 0 0 0 62 8 35
2019 Information technology 33 29 31 0 7 0 0 62 7 48
2019 Data sciences 32 30 20 11 7 0 0 62 18 43
2019 Policy 13 30 22 19 17 0 0 42 36 79
2019 Project management 24 31 25 12 8 0 0 55 20 286
2019 Other services to the public 35 30 17 9 8 0 1 65 17 847
2019 None of the above 37 27 18 7 9 1 0 65 17 651
2018 Client contact centre 32 30 21 12 5 0 0 62 17 203
2018 Compliance, inspection and enforcement 17 18 27 16 21 0 2 35 38 92
2018 Communications or public affairs 27 29 26 12 6 0 0 56 18 351
2018 Security 24 41 24 11 0 0 0 65 11 17
2018 Science and technology 20 31 23 13 13 1 0 51 26 398
2018 Administration and operations 25 28 25 11 10 0 0 53 22 585
2018 Human resources 28 30 22 11 10 0 0 58 21 237
2018 Financial management 36 27 19 10 6 1 2 64 16 159
2018 Procurement 43 28 17 9 2 0 0 71 11 42
2018 Real property 29 28 27 9 7 0 1 57 16 115
2018 Materiel management 39 14 24 11 12 0 0 53 23 36
2018 Information management 42 25 20 10 3 0 0 67 13 34
2018 Information technology 38 22 31 4 2 0 2 62 7 48
2018 Data sciences 28 49 21 2 0 0 0 77 2 33
2018 Policy 7 31 33 13 15 0 1 38 28 84
2018 Project management 24 30 23 12 10 0 0 55 22 310
2018 Other services to the public 32 29 20 10 8 0 1 62 18 787
2018 None of the above 31 27 20 9 11 0 1 59 20 609

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 18 34 23 12 9 1 2 54 22 65
2022 Federal regulators 30 16 41 4 9 0 0 46 13 20
2022 Compliance, inspection and enforcement 14 25 33 17 11 0 0 40 27 85
2022 Communications or public affairs 35 30 16 12 7 0 1 65 19 235
2022 Security 42 29 8 7 13 0 0 72 20 15
2022 Science and technology 24 41 19 11 5 0 0 65 16 345
2022 Administration and operations 35 36 16 6 5 0 2 73 11 490
2022 Human resources 32 35 17 11 2 1 1 68 14 225
2022 Financial management 36 31 17 12 4 0 1 67 15 160
2022 Procurement 34 38 20 4 4 0 0 72 8 45
2022 Real property 27 30 26 9 6 0 1 58 15 130
2022 Materiel management 35 26 15 18 6 0 0 61 25 30
2022 Information management 30 35 18 13 4 0 0 65 18 35
2022 Information technology 31 37 20 2 7 1 1 71 9 55
2022 Data sciences 42 37 13 8 0 0 0 79 8 30
2022 Policy 29 40 20 8 3 0 0 70 11 90
2022 Project management 23 38 23 8 8 0 0 61 16 340
2022 Other services to the public 21 31 26 12 11 0 0 51 22 275
2022 None of the above 29 32 19 10 8 1 1 62 19 375
2020 Client contact centre 24 27 33 12 4 0 0 51 16 49
2020 Federal regulators 23 23 34 14 7 0 0 46 20 14
2020 Compliance, inspection and enforcement 22 28 25 13 11 0 0 50 24 89
2020 Communications or public affairs 31 34 19 12 5 0 0 65 17 252
2020 Security 27 32 12 9 21 0 0 59 30 10
2020 Science and technology 25 38 25 9 3 0 0 63 12 399
2020 Administration and operations 34 35 19 6 4 1 1 70 10 526
2020 Human resources 38 32 16 8 3 0 3 72 11 212
2020 Financial management 37 38 16 6 1 0 1 77 7 177
2020 Procurement 40 31 26 3 0 0 0 71 3 52
2020 Real property 36 34 17 12 1 0 0 70 13 114
2020 Materiel management 22 49 12 13 0 0 3 73 14 22
2020 Information management 44 29 21 6 0 0 0 73 6 32
2020 Information technology 36 29 17 9 8 0 0 65 17 59
2020 Data sciences 29 32 17 14 7 0 0 62 21 27
2020 Policy 27 38 26 6 4 0 0 64 10 112
2020 Project management 25 34 25 11 5 0 1 59 16 267
2020 Other services to the public 24 32 24 12 5 1 1 58 18 339
2020 None of the above 33 33 18 11 4 0 0 66 16 446
2019 Client contact centre 30 32 18 14 3 1 2 64 17 173
2019 Federal regulators 25 33 13 15 14 0 0 58 29 13
2019 Compliance, inspection and enforcement 21 26 21 19 13 0 0 47 31 91
2019 Communications or public affairs 30 33 20 13 4 0 1 64 16 359
2019 Security 21 72 0 7 0 0 0 93 7 13
2019 Science and technology 29 39 22 7 3 0 0 68 10 407
2019 Administration and operations 32 35 20 8 5 0 1 67 12 579
2019 Human resources 30 39 18 10 3 0 1 69 12 252
2019 Financial management 32 35 20 8 3 0 1 68 11 163
2019 Procurement 28 36 23 10 2 0 0 65 12 46
2019 Real property 27 36 24 11 3 0 0 63 13 129
2019 Materiel management 30 20 30 7 14 0 0 49 20 30
2019 Information management 42 30 15 8 5 0 0 73 13 35
2019 Information technology 30 31 23 11 5 0 0 61 16 48
2019 Data sciences 27 38 21 9 4 0 0 65 13 43
2019 Policy 21 32 29 13 3 0 2 55 16 79
2019 Project management 30 35 18 12 5 0 0 65 17 287
2019 Other services to the public 38 31 15 8 7 0 1 70 15 843
2019 None of the above 34 28 19 10 8 1 0 62 18 651
2018 Client contact centre 22 30 26 15 5 1 1 54 20 204
2018 Compliance, inspection and enforcement 19 30 26 16 8 0 2 50 24 90
2018 Communications or public affairs 24 39 21 11 4 0 0 64 16 349
2018 Security 38 12 40 10 0 0 0 50 10 17
2018 Science and technology 20 41 25 11 4 0 0 60 15 398
2018 Administration and operations 25 34 25 8 6 0 1 60 14 586
2018 Human resources 29 29 25 10 6 1 1 59 16 235
2018 Financial management 30 33 25 7 2 1 1 65 10 158
2018 Procurement 27 38 20 13 3 0 0 64 16 42
2018 Real property 22 36 18 11 12 0 0 58 24 116
2018 Materiel management 23 20 28 19 10 0 0 43 29 37
2018 Information management 41 30 26 0 2 0 0 72 2 34
2018 Information technology 25 36 20 8 9 0 2 62 18 49
2018 Data sciences 42 31 12 3 13 0 0 73 16 32
2018 Policy 23 35 21 11 9 0 1 58 21 83
2018 Project management 19 38 23 13 7 0 0 58 19 309
2018 Other services to the public 29 31 23 8 8 1 1 61 16 782
2018 None of the above 27 31 22 12 7 1 1 59 19 612

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 17 42 22 7 7 5 1 62 14 65
2022 Federal regulators 9 51 26 4 9 0 0 60 14 20
2022 Compliance, inspection and enforcement 21 38 20 17 5 0 0 58 22 85
2022 Communications or public affairs 24 31 27 10 8 0 0 55 19 240
2022 Security 27 28 24 8 13 0 0 55 21 15
2022 Science and technology 21 37 25 12 4 1 0 59 16 345
2022 Administration and operations 27 33 23 11 5 0 1 60 17 495
2022 Human resources 24 32 17 17 9 1 1 57 26 225
2022 Financial management 24 29 26 12 8 0 1 53 20 160
2022 Procurement 4 56 16 15 9 0 0 60 24 45
2022 Real property 20 31 24 16 9 0 1 51 25 130
2022 Materiel management 23 28 15 27 7 0 0 52 34 30
2022 Information management 22 29 34 6 10 0 0 50 16 35
2022 Information technology 33 28 25 7 7 0 0 62 14 55
2022 Data sciences 24 54 20 0 3 0 0 77 3 30
2022 Policy 18 42 16 14 9 0 1 61 23 90
2022 Project management 12 40 26 13 9 0 0 52 21 340
2022 Other services to the public 23 27 22 16 11 0 0 51 27 275
2022 None of the above 22 38 19 11 8 0 2 62 20 375
2020 Client contact centre 21 35 36 6 2 0 0 56 8 49
2020 Federal regulators 31 28 14 20 7 0 0 60 27 14
2020 Compliance, inspection and enforcement 23 40 18 10 9 0 0 63 19 89
2020 Communications or public affairs 19 33 32 11 5 0 1 52 16 250
2020 Security 21 10 27 30 12 0 0 32 41 10
2020 Science and technology 23 38 25 11 3 0 0 61 14 399
2020 Administration and operations 21 41 24 10 3 1 0 63 13 526
2020 Human resources 27 33 20 14 4 0 2 61 18 213
2020 Financial management 24 46 16 9 4 0 1 70 13 178
2020 Procurement 22 36 31 9 2 0 0 58 11 52
2020 Real property 21 41 25 8 5 0 0 62 13 115
2020 Materiel management 30 23 21 16 7 0 3 55 23 22
2020 Information management 35 42 18 6 0 0 0 76 6 31
2020 Information technology 21 36 19 14 10 0 0 57 24 59
2020 Data sciences 22 39 18 17 3 0 0 61 21 27
2020 Policy 24 28 25 15 8 0 0 52 23 113
2020 Project management 22 32 27 14 5 0 1 54 19 270
2020 Other services to the public 24 32 23 13 7 1 1 57 20 339
2020 None of the above 24 34 23 12 6 0 0 59 18 444
2019 Client contact centre 43 22 17 8 4 1 4 69 13 173
2019 Federal regulators 40 12 28 0 20 0 0 52 20 13
2019 Compliance, inspection and enforcement 24 38 15 14 9 0 0 61 23 91
2019 Communications or public affairs 32 31 21 12 4 0 1 63 15 360
2019 Security 24 64 12 0 0 0 0 88 0 13
2019 Science and technology 24 38 24 10 4 0 0 62 14 406
2019 Administration and operations 26 35 23 9 5 0 1 62 15 580
2019 Human resources 25 28 24 15 8 0 0 53 23 252
2019 Financial management 25 36 23 10 5 0 0 61 16 163
2019 Procurement 34 29 17 19 2 0 0 62 21 46
2019 Real property 22 40 20 11 7 0 0 62 18 129
2019 Materiel management 26 19 30 11 14 0 0 45 25 30
2019 Information management 38 22 11 13 7 0 9 66 22 35
2019 Information technology 14 39 25 13 8 0 0 54 21 48
2019 Data sciences 34 29 21 14 2 0 0 63 16 43
2019 Policy 16 33 29 15 6 0 0 50 21 79
2019 Project management 18 36 28 13 5 0 0 54 18 287
2019 Other services to the public 43 28 15 8 5 0 1 72 13 844
2019 None of the above 29 31 20 11 7 1 0 61 18 651
2018 Client contact centre 32 32 19 10 4 1 2 66 15 203
2018 Compliance, inspection and enforcement 26 33 21 16 3 0 2 60 19 90
2018 Communications or public affairs 29 32 22 13 4 0 1 61 17 350
2018 Security 32 30 24 10 4 0 0 62 14 17
2018 Science and technology 21 37 25 13 4 0 0 58 17 396
2018 Administration and operations 25 31 25 12 4 0 1 58 17 584
2018 Human resources 17 34 25 15 7 1 1 51 23 234
2018 Financial management 29 29 27 9 4 1 1 59 13 157
2018 Procurement 23 45 14 13 5 0 0 68 18 42
2018 Real property 15 35 15 24 11 0 1 50 35 116
2018 Materiel management 28 23 25 9 12 0 2 53 21 37
2018 Information management 47 23 21 6 2 0 0 71 8 34
2018 Information technology 21 39 17 10 8 2 2 63 19 49
2018 Data sciences 42 32 14 6 6 0 0 73 13 32
2018 Policy 14 36 19 18 12 0 1 51 30 84
2018 Project management 15 34 25 18 8 0 0 49 26 310
2018 Other services to the public 33 29 20 9 6 1 1 63 16 784
2018 None of the above 23 31 24 12 8 1 2 55 21 608

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 26 40 12 13 4 3 2 70 18 60
2022 Federal regulators 31 41 9 0 19 0 0 72 19 20
2022 Compliance, inspection and enforcement 22 24 24 22 8 0 0 46 30 85
2022 Communications or public affairs 32 31 22 8 7 0 0 63 15 240
2022 Security 48 17 27 8 0 0 0 64 8 15
2022 Science and technology 31 34 22 8 4 0 1 66 13 345
2022 Administration and operations 35 28 21 9 5 0 1 64 14 495
2022 Human resources 30 28 23 11 7 1 1 59 18 225
2022 Financial management 29 31 18 14 7 0 0 61 21 160
2022 Procurement 22 37 25 9 8 0 0 58 16 45
2022 Real property 27 34 19 10 9 1 0 61 19 130
2022 Materiel management 24 15 15 36 10 0 0 39 46 30
2022 Information management 33 41 19 5 2 0 0 73 8 35
2022 Information technology 43 28 12 9 8 0 0 71 17 55
2022 Data sciences 22 55 15 5 3 0 0 77 8 30
2022 Policy 29 38 22 8 3 0 0 68 10 90
2022 Project management 27 37 20 10 7 0 0 64 17 340
2022 Other services to the public 26 27 23 14 9 0 0 54 23 275
2022 None of the above 29 34 18 10 7 1 0 64 18 375
2020 Client contact centre 17 38 32 10 4 0 0 55 13 49
2020 Federal regulators 23 30 21 20 7 0 0 53 27 14
2020 Compliance, inspection and enforcement 20 31 28 14 8 0 0 50 22 89
2020 Communications or public affairs 29 31 25 8 7 0 0 60 15 251
2020 Security 18 32 0 27 23 0 0 50 50 10
2020 Science and technology 27 37 18 15 3 0 0 64 18 398
2020 Administration and operations 36 32 19 9 3 0 1 68 12 525
2020 Human resources 36 32 16 10 6 0 0 68 16 212
2020 Financial management 36 35 18 8 2 0 0 71 11 177
2020 Procurement 40 35 20 2 3 0 0 75 4 52
2020 Real property 28 44 13 10 4 0 1 73 14 115
2020 Materiel management 39 19 19 12 7 0 3 60 20 22
2020 Information management 49 28 14 9 0 0 0 77 9 32
2020 Information technology 36 22 24 12 6 0 0 58 19 59
2020 Data sciences 34 31 14 10 10 0 0 65 21 27
2020 Policy 26 32 21 16 5 0 0 58 21 113
2020 Project management 30 30 22 9 8 0 0 61 18 270
2020 Other services to the public 27 35 19 12 5 1 0 63 17 339
2020 None of the above 32 33 21 9 5 0 0 65 14 447
2019 Client contact centre 43 24 20 7 4 0 2 69 11 172
2019 Federal regulators 36 6 36 0 21 0 0 43 21 12
2019 Compliance, inspection and enforcement 28 31 18 13 10 0 0 59 23 91
2019 Communications or public affairs 35 28 20 10 7 0 0 63 17 360
2019 Security 35 42 23 0 0 0 0 77 0 13
2019 Science and technology 31 35 21 8 4 0 0 67 12 406
2019 Administration and operations 36 30 18 10 7 0 0 65 16 579
2019 Human resources 33 26 22 12 7 0 0 59 19 251
2019 Financial management 27 37 18 12 6 0 0 64 18 163
2019 Procurement 42 24 21 10 4 0 0 66 13 46
2019 Real property 34 29 16 14 7 0 0 63 22 129
2019 Materiel management 30 18 25 13 14 0 0 47 27 30
2019 Information management 35 20 13 16 7 3 6 61 25 35
2019 Information technology 29 27 17 17 10 0 0 56 27 48
2019 Data sciences 30 42 19 5 4 0 0 72 9 43
2019 Policy 18 33 25 18 6 0 0 51 24 79
2019 Project management 28 32 20 14 6 0 0 60 20 286
2019 Other services to the public 45 26 15 8 6 0 1 72 14 840
2019 None of the above 32 32 18 10 7 1 0 65 17 650
2018 Client contact centre 31 36 15 10 6 1 1 68 16 204
2018 Compliance, inspection and enforcement 30 26 23 15 6 0 0 56 21 90
2018 Communications or public affairs 24 34 25 11 6 0 0 58 17 349
2018 Security 49 10 25 11 4 0 0 60 15 16
2018 Science and technology 26 38 20 11 5 0 0 64 16 396
2018 Administration and operations 30 35 19 10 5 0 1 65 15 586
2018 Human resources 23 35 21 11 10 0 0 58 21 236
2018 Financial management 26 34 25 10 3 1 1 62 13 158
2018 Procurement 33 26 24 16 0 0 0 60 16 42
2018 Real property 20 29 24 13 14 0 1 49 27 115
2018 Materiel management 18 27 19 26 10 0 0 44 36 37
2018 Information management 41 27 14 12 5 0 0 68 17 34
2018 Information technology 28 24 25 10 10 0 2 53 21 49
2018 Data sciences 35 44 13 3 3 0 2 81 6 32
2018 Policy 18 34 16 22 9 0 1 53 31 84
2018 Project management 22 32 23 15 7 0 1 54 22 308
2018 Other services to the public 34 31 18 9 6 0 1 66 16 784
2018 None of the above 31 27 20 13 8 0 1 58 21 607

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 41 19 12 16 12 0 1 60 28 65
2022 Federal regulators 47 29 16 4 4 0 0 76 9 20
2022 Compliance, inspection and enforcement 25 31 19 16 9 0 0 56 25 85
2022 Communications or public affairs 51 27 11 8 3 0 0 78 11 240
2022 Security 65 0 20 15 0 0 0 65 15 15
2022 Science and technology 42 28 12 11 7 0 0 70 18 345
2022 Administration and operations 49 23 15 6 6 0 0 73 12 495
2022 Human resources 48 22 15 6 6 1 1 72 13 225
2022 Financial management 48 30 12 6 3 0 1 78 10 160
2022 Procurement 50 31 9 2 9 0 0 81 10 45
2022 Real property 48 21 11 11 10 0 0 69 20 130
2022 Materiel management 38 25 14 11 12 0 0 63 23 30
2022 Information management 54 30 10 5 0 2 0 85 5 35
2022 Information technology 42 34 10 5 10 0 0 76 14 55
2022 Data sciences 45 31 17 5 2 0 0 76 7 30
2022 Policy 49 26 12 5 4 5 0 78 9 90
2022 Project management 45 29 14 6 6 0 0 74 11 340
2022 Other services to the public 31 31 15 12 11 0 0 62 23 275
2022 None of the above 40 26 16 5 11 1 1 67 17 375
2020 Client contact centre 27 28 30 8 4 0 2 57 12 49
2020 Federal regulators 45 28 14 14 0 0 0 73 14 14
2020 Compliance, inspection and enforcement 31 26 19 13 12 0 0 57 24 86
2020 Communications or public affairs 41 35 15 6 3 0 0 76 9 248
2020 Security 30 19 39 0 12 0 0 50 12 10
2020 Science and technology 43 29 14 9 4 0 0 72 13 399
2020 Administration and operations 45 28 14 7 5 1 1 74 12 520
2020 Human resources 51 26 9 9 4 0 0 78 13 211
2020 Financial management 48 32 12 4 4 0 1 80 8 177
2020 Procurement 58 19 17 2 4 0 0 78 6 50
2020 Real property 57 24 8 7 4 0 1 81 11 114
2020 Materiel management 25 33 26 7 7 0 3 60 14 22
2020 Information management 52 30 7 9 3 0 0 81 12 31
2020 Information technology 39 26 20 6 9 0 0 65 15 59
2020 Data sciences 47 25 11 11 7 0 0 72 17 27
2020 Policy 46 32 7 11 3 1 0 79 14 113
2020 Project management 43 25 20 5 6 0 1 68 12 267
2020 Other services to the public 40 26 16 9 7 1 0 67 16 338
2020 None of the above 42 26 19 7 5 0 0 68 13 443
2019 Client contact centre 50 17 18 10 4 0 1 68 13 173
2019 Federal regulators 52 6 18 9 14 0 0 58 23 13
2019 Compliance, inspection and enforcement 37 24 17 9 13 0 0 61 22 90
2019 Communications or public affairs 48 26 17 5 4 0 0 74 9 361
2019 Security 40 23 7 12 7 0 12 71 21 13
2019 Science and technology 43 29 16 7 5 0 0 72 13 407
2019 Administration and operations 45 25 16 9 5 0 1 71 13 576
2019 Human resources 45 29 13 8 5 0 0 74 13 251
2019 Financial management 40 35 11 4 9 1 0 75 13 163
2019 Procurement 53 19 9 14 5 0 0 72 19 46
2019 Real property 46 27 13 11 4 0 1 73 14 129
2019 Materiel management 32 25 23 5 16 0 0 57 20 30
2019 Information management 51 30 10 5 5 0 0 81 10 35
2019 Information technology 36 34 15 10 5 0 0 70 15 48
2019 Data sciences 58 23 8 2 9 0 0 81 11 43
2019 Policy 35 30 19 8 8 0 0 65 15 79
2019 Project management 44 26 16 9 4 0 0 71 14 286
2019 Other services to the public 50 25 12 6 7 0 1 75 13 841
2019 None of the above 43 25 14 9 8 1 0 69 17 651

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 32 30 17 16 3 0 1 63 20 65
2022 Federal regulators 34 33 18 4 11 0 0 66 15 20
2022 Compliance, inspection and enforcement 26 27 26 4 14 1 2 55 19 85
2022 Communications or public affairs 40 31 18 8 3 0 0 72 11 240
2022 Security 52 33 0 15 0 0 0 85 15 15
2022 Science and technology 32 36 19 9 4 0 0 68 14 345
2022 Administration and operations 45 28 15 6 5 0 0 73 11 490
2022 Human resources 42 29 16 7 4 1 1 72 11 225
2022 Financial management 39 32 17 8 4 0 1 72 11 160
2022 Procurement 47 22 16 8 5 0 2 70 13 45
2022 Real property 41 34 12 8 5 0 1 75 13 130
2022 Materiel management 45 9 22 12 12 0 0 54 24 30
2022 Information management 48 35 4 5 7 2 0 84 12 35
2022 Information technology 44 31 13 2 8 1 0 76 11 55
2022 Data sciences 34 35 9 19 3 0 0 70 22 30
2022 Policy 39 25 24 7 5 0 0 64 12 90
2022 Project management 35 36 15 7 7 0 0 71 14 340
2022 Other services to the public 38 30 16 9 6 0 0 68 15 275
2022 None of the above 49 23 15 6 6 0 1 73 12 375
2020 Client contact centre 30 23 23 11 10 0 2 55 22 49
2020 Federal regulators 16 34 21 16 14 0 0 50 29 14
2020 Compliance, inspection and enforcement 25 24 27 15 10 0 0 49 25 89
2020 Communications or public affairs 20 30 25 16 10 0 0 50 25 252
2020 Science and technology 19 30 29 15 7 0 0 49 22 400
2020 Administration and operations 29 28 24 11 8 0 0 57 19 526
2020 Human resources 34 26 24 11 5 0 1 60 16 211
2020 Financial management 22 40 28 7 2 0 0 62 9 178
2020 Procurement 27 29 31 7 6 0 0 56 13 52
2020 Real property 32 32 21 10 4 0 0 65 14 115
2020 Materiel management 39 22 19 10 7 0 3 63 17 22
2020 Information management 18 31 31 12 9 0 0 49 21 32
2020 Information technology 26 42 17 10 5 0 0 68 16 59
2020 Data sciences 23 32 24 10 11 0 0 55 21 27
2020 Policy 19 29 30 15 7 0 0 48 22 112
2020 Project management 18 33 23 15 10 0 0 51 26 270
2020 Other services to the public 35 27 16 11 9 1 1 63 21 340
2020 None of the above 34 30 19 12 5 0 0 64 17 446

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 46 22 20 8 4 0 1 68 12 65
2022 Federal regulators 34 42 5 5 13 0 0 77 18 20
2022 Compliance, inspection and enforcement 30 32 19 13 6 0 0 62 19 85
2022 Communications or public affairs 34 30 21 11 3 0 0 64 15 240
2022 Security 40 25 22 0 13 0 0 65 13 15
2022 Science and technology 32 35 21 7 5 0 0 67 12 345
2022 Administration and operations 35 30 20 9 6 0 1 65 15 490
2022 Human resources 31 33 18 11 4 1 0 65 16 225
2022 Financial management 29 37 18 12 4 0 0 66 17 160
2022 Procurement 21 30 33 7 9 0 0 52 16 45
2022 Real property 34 25 25 10 4 0 1 60 15 130
2022 Materiel management 50 19 12 12 7 0 0 69 19 30
2022 Information management 45 24 23 5 3 0 0 69 8 35
2022 Information technology 46 34 17 0 3 0 0 80 3 55
2022 Data sciences 40 25 19 8 8 0 0 64 16 30
2022 Policy 31 44 19 3 2 1 0 76 5 90
2022 Project management 30 33 23 10 3 0 0 64 13 340
2022 Other services to the public 41 29 16 6 7 1 0 71 13 275
2022 None of the above 44 33 14 6 2 1 0 77 8 375
2020 Client contact centre 25 29 29 8 7 0 3 56 15 48
2020 Federal regulators 16 43 21 20 0 0 0 59 20 14
2020 Compliance, inspection and enforcement 29 30 28 7 5 0 0 59 12 89
2020 Communications or public affairs 23 31 28 14 4 0 0 53 19 252
2020 Security 21 19 18 18 23 0 0 41 41 10
2020 Science and technology 24 34 23 12 6 0 0 59 18 399
2020 Administration and operations 25 33 23 11 7 0 1 58 18 527
2020 Human resources 26 28 25 10 9 0 1 55 19 212
2020 Financial management 29 33 24 10 4 1 0 62 14 177
2020 Procurement 24 30 39 5 2 0 0 54 7 52
2020 Real property 29 38 21 7 6 0 0 66 12 114
2020 Materiel management 26 39 26 3 3 0 3 67 6 22
2020 Information management 43 32 16 6 3 0 0 75 9 32
2020 Information technology 30 29 23 9 10 0 0 59 19 59
2020 Data sciences 29 39 14 11 7 0 0 68 18 27
2020 Policy 21 30 30 11 8 0 0 51 19 113
2020 Project management 25 33 27 9 5 0 1 58 15 270
2020 Other services to the public 34 33 17 10 4 1 1 69 14 340
2020 None of the above 36 31 18 10 5 0 0 67 14 445
2019 Client contact centre 42 31 18 6 3 0 0 73 9 172
2019 Federal regulators 34 22 24 6 14 0 0 56 20 13
2019 Compliance, inspection and enforcement 34 34 14 11 7 0 0 68 18 91
2019 Communications or public affairs 44 31 12 10 4 0 0 75 13 361
2019 Security 21 48 19 12 0 0 0 70 12 13
2019 Science and technology 37 34 17 7 4 0 0 72 11 406
2019 Administration and operations 36 32 20 7 4 0 0 69 11 579
2019 Human resources 34 31 18 12 6 0 0 65 17 250
2019 Financial management 31 38 18 5 7 0 0 69 12 161
2019 Procurement 32 37 22 7 2 0 0 69 9 45
2019 Real property 34 33 19 7 8 0 0 67 14 129
2019 Materiel management 41 19 29 5 7 0 0 60 11 30
2019 Information management 42 31 19 5 2 0 0 73 8 35
2019 Information technology 32 40 16 8 4 0 0 72 12 48
2019 Data sciences 51 25 15 9 0 0 0 76 9 43
2019 Policy 24 41 15 14 6 0 0 65 20 79
2019 Project management 34 34 21 7 5 0 0 68 11 286
2019 Other services to the public 52 26 13 5 2 0 1 79 8 839
2019 None of the above 46 28 16 5 3 1 1 76 8 649
2018 Client contact centre 36 33 20 8 2 1 1 70 10 204
2018 Compliance, inspection and enforcement 23 40 23 11 1 0 2 64 13 90
2018 Communications or public affairs 39 30 22 7 2 0 0 69 10 347
2018 Security 18 39 38 0 4 0 0 57 4 17
2018 Science and technology 37 34 16 9 3 0 0 71 13 397
2018 Administration and operations 35 31 21 10 3 0 0 66 13 584
2018 Human resources 24 28 21 14 12 1 0 53 26 235
2018 Financial management 31 34 19 12 2 1 1 67 14 157
2018 Procurement 29 29 26 9 7 0 0 58 16 42
2018 Real property 28 31 22 12 5 0 2 60 17 116
2018 Materiel management 32 32 27 7 2 0 0 64 10 36
2018 Information management 34 44 15 4 3 0 0 79 7 34
2018 Information technology 26 36 26 9 0 0 2 64 9 48
2018 Data sciences 40 38 12 6 0 2 2 81 6 32
2018 Policy 23 35 21 12 9 0 1 58 21 83
2018 Project management 27 36 25 9 3 0 0 63 12 309
2018 Other services to the public 45 32 11 7 3 0 1 78 10 785
2018 None of the above 42 30 16 8 3 0 1 73 11 608

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 49 28 13 8 1 0 1 78 9 65
2022 Federal regulators 61 25 9 0 5 0 0 86 5 20
2022 Compliance, inspection and enforcement 50 23 11 11 5 0 0 73 16 85
2022 Communications or public affairs 65 18 10 6 2 0 0 82 8 235
2022 Security 71 0 22 0 7 0 0 71 7 15
2022 Science and technology 44 28 15 8 4 0 1 74 12 345
2022 Administration and operations 52 27 10 5 3 0 2 81 9 490
2022 Human resources 57 24 9 3 2 1 3 85 5 225
2022 Financial management 66 17 8 3 1 0 5 87 4 160
2022 Procurement 54 26 11 0 7 2 0 82 7 45
2022 Real property 61 19 16 3 1 0 0 80 4 130
2022 Materiel management 43 20 26 8 0 0 3 64 8 30
2022 Information management 67 16 7 0 10 0 0 83 10 35
2022 Information technology 74 13 6 1 4 0 2 88 6 55
2022 Data sciences 61 23 6 8 3 0 0 83 11 30
2022 Policy 58 19 11 7 3 1 2 79 9 90
2022 Project management 56 27 8 5 3 0 1 85 8 340
2022 Other services to the public 42 33 15 5 5 0 0 75 10 275
2022 None of the above 54 26 11 5 3 0 1 81 8 375
2020 Client contact centre 24 46 13 14 0 0 2 72 15 48
2020 Federal regulators 36 43 14 7 0 0 0 79 7 14
2020 Compliance, inspection and enforcement 42 30 18 5 5 0 0 72 10 88
2020 Communications or public affairs 43 33 18 4 1 0 1 76 6 250
2020 Security 58 10 12 9 12 0 0 68 21 10
2020 Science and technology 43 33 15 6 2 0 0 76 8 400
2020 Administration and operations 49 28 13 5 3 0 1 79 9 526
2020 Human resources 54 26 15 4 0 0 1 81 4 213
2020 Financial management 48 29 15 4 2 0 1 79 6 176
2020 Procurement 49 34 14 2 2 0 0 83 4 51
2020 Real property 46 32 15 1 4 0 2 80 5 115
2020 Materiel management 46 38 7 9 0 0 0 84 9 22
2020 Information management 41 35 13 6 3 0 3 78 9 32
2020 Information technology 63 24 5 0 3 0 5 91 3 59
2020 Data sciences 46 29 14 11 0 0 0 75 11 27
2020 Policy 40 23 19 15 3 0 0 64 18 111
2020 Project management 39 33 17 7 4 0 0 72 11 267
2020 Other services to the public 37 32 22 5 4 0 1 70 8 338
2020 None of the above 40 33 18 6 3 0 0 73 9 448
2019 Client contact centre 53 23 17 2 3 0 1 77 6 172
2019 Federal regulators 33 30 31 0 6 0 0 63 6 13
2019 Compliance, inspection and enforcement 35 35 17 9 4 0 0 70 13 90
2019 Communications or public affairs 55 26 13 4 2 0 1 82 6 360
2019 Security 44 30 14 12 0 0 0 74 12 13
2019 Science and technology 48 33 12 5 2 0 0 81 7 405
2019 Administration and operations 50 28 12 6 3 0 1 79 9 579
2019 Human resources 63 21 9 4 2 0 1 85 6 252
2019 Financial management 50 29 8 7 3 0 2 82 10 162
2019 Procurement 73 12 7 4 0 0 4 88 4 46
2019 Real property 55 27 10 4 4 0 0 82 8 129
2019 Materiel management 43 37 7 5 9 0 0 80 14 30
2019 Information management 57 16 10 10 5 0 2 74 15 35
2019 Information technology 56 34 4 3 2 0 0 91 5 47
2019 Data sciences 59 30 2 7 2 0 0 88 9 43
2019 Policy 51 26 9 9 5 0 0 77 14 78
2019 Project management 54 22 13 7 3 0 1 77 10 286
2019 Other services to the public 53 24 14 4 3 0 1 78 8 841
2019 None of the above 50 26 13 4 5 1 0 78 10 648
2018 Client contact centre 51 22 15 5 6 0 1 74 11 206
2018 Compliance, inspection and enforcement 40 34 13 7 5 0 2 75 11 90
2018 Communications or public affairs 55 24 12 6 2 0 1 80 8 349
2018 Security 58 22 10 0 10 0 0 80 10 17
2018 Science and technology 50 33 12 4 1 0 0 83 5 397
2018 Administration and operations 55 26 10 4 3 0 1 83 7 585
2018 Human resources 61 25 8 4 1 0 0 87 5 233
2018 Financial management 57 22 10 4 4 1 3 81 8 157
2018 Procurement 54 23 11 7 0 0 4 81 7 42
2018 Real property 47 30 10 4 8 0 1 77 13 114
2018 Materiel management 35 31 17 14 4 0 0 66 17 37
2018 Information management 64 19 8 6 2 0 0 83 9 34
2018 Information technology 69 22 2 4 0 0 2 93 5 49
2018 Data sciences 58 27 6 6 3 0 0 86 9 31
2018 Policy 46 20 12 13 5 0 4 68 19 84
2018 Project management 56 24 12 4 3 0 1 81 7 309
2018 Other services to the public 52 27 13 4 4 0 1 79 8 785
2018 None of the above 47 27 12 8 5 0 1 75 13 606

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 31 31 12 17 9 0 0 63 26 65
2022 Federal regulators 35 56 5 4 0 0 0 91 4 20
2022 Compliance, inspection and enforcement 40 30 16 7 8 0 0 69 15 85
2022 Communications or public affairs 42 34 18 4 2 0 1 77 5 240
2022 Security 58 6 29 0 7 0 0 64 7 15
2022 Science and technology 38 38 17 5 2 0 0 76 7 345
2022 Administration and operations 41 35 13 7 3 0 1 76 11 490
2022 Human resources 51 30 11 3 3 1 2 83 6 225
2022 Financial management 39 44 11 3 3 0 1 83 6 160
2022 Procurement 49 34 10 2 4 0 2 84 6 45
2022 Real property 44 36 13 5 2 0 0 80 7 130
2022 Materiel management 35 32 20 10 3 0 0 67 13 30
2022 Information management 57 26 6 8 2 0 0 83 11 35
2022 Information technology 77 13 6 3 0 0 0 90 3 55
2022 Data sciences 48 25 22 2 3 0 0 73 5 30
2022 Policy 53 32 10 4 2 0 0 84 6 90
2022 Project management 36 38 15 6 5 0 0 74 11 340
2022 Other services to the public 40 25 21 7 6 0 1 66 14 275
2022 None of the above 40 32 16 5 6 0 1 73 11 375
2020 Client contact centre 24 39 17 10 7 0 2 65 18 49
2020 Federal regulators 31 41 14 0 13 0 0 73 13 14
2020 Compliance, inspection and enforcement 28 40 21 8 3 0 0 68 11 89
2020 Communications or public affairs 25 39 24 10 2 0 0 65 12 251
2020 Security 30 30 10 9 21 0 0 60 30 10
2020 Science and technology 24 38 25 12 2 0 0 61 13 401
2020 Administration and operations 35 36 18 7 3 0 0 71 10 527
2020 Human resources 38 35 16 7 4 0 0 73 11 212
2020 Financial management 37 41 15 5 1 0 1 79 7 175
2020 Procurement 42 40 9 7 2 0 0 82 9 52
2020 Real property 29 45 17 4 5 0 1 74 8 114
2020 Materiel management 36 22 29 13 0 0 0 58 13 22
2020 Information management 29 48 9 6 9 0 0 76 15 32
2020 Information technology 62 23 7 5 3 0 0 85 8 59
2020 Data sciences 30 41 10 11 7 0 0 72 18 27
2020 Policy 15 38 27 15 4 0 0 53 19 111
2020 Project management 23 35 27 11 4 0 0 59 14 267
2020 Other services to the public 32 33 23 9 3 0 0 65 11 334
2020 None of the above 35 30 20 9 5 0 0 65 15 448

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 67 16 3 2 0 0 12 94 2 65
2022 Federal regulators 84 0 12 0 0 0 5 88 0 20
2022 Compliance, inspection and enforcement 66 16 2 7 4 0 4 86 12 85
2022 Communications or public affairs 76 10 3 2 1 0 8 93 3 240
2022 Security 64 21 15 0 0 0 0 85 0 15
2022 Science and technology 76 11 4 2 1 1 5 93 2 345
2022 Administration and operations 73 11 3 1 3 1 8 92 4 490
2022 Human resources 75 9 5 0 1 1 9 93 1 225
2022 Financial management 74 14 2 1 0 0 10 97 1 160
2022 Procurement 68 17 7 4 0 0 4 89 5 45
2022 Real property 78 8 5 1 1 0 7 93 1 130
2022 Materiel management 71 28 0 0 0 0 2 100 0 30
2022 Information management 76 11 2 0 0 4 7 98 0 35
2022 Information technology 84 9 0 0 4 0 3 96 4 55
2022 Data sciences 85 11 0 0 0 0 3 100 0 30
2022 Policy 69 9 5 2 3 0 13 89 5 90
2022 Project management 72 15 3 0 1 0 8 95 2 340
2022 Other services to the public 69 11 9 2 2 1 6 87 4 275
2022 None of the above 71 13 5 2 4 0 6 89 6 375
2020 Client contact centre 67 11 12 0 0 0 10 86 0 48
2020 Federal regulators 85 7 8 0 0 0 0 92 0 13
2020 Compliance, inspection and enforcement 68 14 8 0 1 0 8 90 1 89
2020 Communications or public affairs 75 14 4 2 1 0 4 93 3 250
2020 Security 59 30 0 0 12 0 0 88 12 10
2020 Science and technology 71 16 6 2 1 0 4 90 3 396
2020 Administration and operations 72 13 6 2 1 1 5 91 3 522
2020 Human resources 76 14 5 0 0 0 5 94 1 211
2020 Financial management 72 16 5 1 1 0 5 93 2 175
2020 Procurement 79 11 0 4 0 0 6 96 4 52
2020 Real property 71 18 5 1 1 0 4 92 2 114
2020 Materiel management 74 16 3 0 0 0 7 97 0 22
2020 Information management 64 21 3 3 0 0 9 94 3 32
2020 Information technology 77 13 5 0 0 0 5 94 0 58
2020 Data sciences 70 11 4 4 0 4 8 92 4 26
2020 Policy 71 12 7 2 2 1 6 88 4 110
2020 Project management 70 15 6 2 1 1 6 91 3 269
2020 Other services to the public 70 14 6 2 1 1 5 90 3 336
2020 None of the above 67 16 5 4 2 1 5 88 6 444
2019 Client contact centre 66 11 7 5 2 3 7 85 7 172
2019 Federal regulators 58 15 13 8 0 0 6 78 8 13
2019 Compliance, inspection and enforcement 74 11 8 2 2 0 3 88 4 91
2019 Communications or public affairs 82 8 3 1 1 0 5 95 2 359
2019 Security 74 7 7 0 0 0 12 92 0 13
2019 Science and technology 76 13 3 2 2 1 4 93 4 406
2019 Administration and operations 78 9 3 3 1 1 6 93 4 576
2019 Human resources 80 9 2 2 0 0 6 95 3 251
2019 Financial management 69 16 5 1 2 1 6 91 4 162
2019 Procurement 85 4 8 0 0 0 4 92 0 46
2019 Real property 83 10 5 0 1 0 1 94 1 129
2019 Materiel management 75 11 9 0 5 0 0 86 5 30
2019 Information management 70 7 5 2 6 0 9 85 9 34
2019 Information technology 70 21 2 0 0 0 7 98 0 48
2019 Data sciences 78 12 0 2 0 0 7 97 3 41
2019 Policy 80 5 6 0 4 0 5 90 4 79
2019 Project management 79 9 3 2 2 1 5 93 4 287
2019 Other services to the public 76 12 3 2 2 0 4 92 5 838
2019 None of the above 70 14 6 2 2 2 4 89 5 648
2018 Client contact centre 60 20 11 1 3 0 4 84 5 204
2018 Compliance, inspection and enforcement 71 11 7 3 4 0 3 85 8 90
2018 Communications or public affairs 76 15 4 1 1 1 3 94 2 350
2018 Security 94 6 0 0 0 0 0 100 0 17
2018 Science and technology 75 13 3 3 2 1 4 92 5 395
2018 Administration and operations 72 14 5 2 2 2 3 90 4 586
2018 Human resources 72 16 3 1 2 1 5 94 4 236
2018 Financial management 71 16 4 2 1 1 6 93 3 158
2018 Procurement 77 10 4 7 0 0 2 89 7 42
2018 Real property 70 13 4 3 6 0 5 87 9 116
2018 Materiel management 69 16 9 0 0 2 4 90 0 37
2018 Information management 92 2 6 0 0 0 0 94 0 34
2018 Information technology 84 10 2 0 0 0 4 98 0 49
2018 Data sciences 71 8 3 0 3 2 12 92 4 32
2018 Policy 73 11 4 1 1 0 10 93 3 82
2018 Project management 74 15 4 1 1 1 4 94 2 308
2018 Other services to the public 66 16 7 3 3 2 4 87 6 781
2018 None of the above 65 18 7 3 2 2 4 87 5 603

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 53 20 11 4 3 4 6 81 7 65
2022 Federal regulators 84 11 0 0 0 0 5 100 0 20
2022 Compliance, inspection and enforcement 68 10 14 0 7 0 0 78 7 85
2022 Communications or public affairs 78 8 3 2 3 0 4 91 5 240
2022 Security 92 0 0 0 8 0 0 92 8 15
2022 Science and technology 76 14 5 1 1 0 2 92 3 345
2022 Administration and operations 72 12 4 5 4 0 3 87 9 490
2022 Human resources 71 13 6 2 2 1 5 89 5 225
2022 Financial management 75 11 4 2 1 1 7 93 3 160
2022 Procurement 74 6 5 2 5 2 6 87 8 45
2022 Real property 73 11 7 1 3 0 5 88 4 130
2022 Materiel management 57 28 6 6 3 0 0 85 9 30
2022 Information management 79 9 2 0 2 2 5 95 3 35
2022 Information technology 86 5 0 1 4 0 4 94 6 55
2022 Data sciences 92 6 2 0 0 0 0 98 0 30
2022 Policy 81 14 1 1 1 0 3 97 2 90
2022 Project management 74 11 8 1 1 1 4 89 2 340
2022 Other services to the public 61 21 7 4 4 0 1 84 9 275
2022 None of the above 69 12 6 2 7 2 2 84 10 375
2020 Client contact centre 68 11 12 2 0 0 6 85 2 49
2020 Federal regulators 86 14 0 0 0 0 0 100 0 14
2020 Compliance, inspection and enforcement 71 12 9 4 5 0 0 83 8 88
2020 Communications or public affairs 85 9 2 1 2 0 1 95 3 250
2020 Science and technology 77 9 6 3 3 0 1 88 6 396
2020 Administration and operations 77 11 4 2 3 1 2 90 5 521
2020 Human resources 81 9 4 0 0 0 5 95 1 210
2020 Financial management 84 7 4 0 2 0 2 93 2 175
2020 Procurement 78 15 4 0 2 0 2 94 2 51
2020 Real property 75 13 4 4 2 1 1 90 6 115
2020 Materiel management 80 9 7 0 0 0 4 93 0 21
2020 Information management 72 6 10 3 0 4 6 86 3 31
2020 Information technology 83 10 0 4 0 0 3 96 4 59
2020 Data sciences 77 23 0 0 0 0 0 100 0 27
2020 Policy 78 12 4 2 1 1 3 93 3 110
2020 Project management 75 10 6 2 4 0 3 87 7 269
2020 Other services to the public 71 11 8 2 4 1 2 85 7 337
2020 None of the above 71 15 7 3 2 1 2 88 5 444
2019 Client contact centre 71 12 7 6 3 0 1 84 9 174
2019 Federal regulators 72 11 12 0 5 0 0 83 5 14
2019 Compliance, inspection and enforcement 59 16 11 7 8 0 0 74 14 91
2019 Communications or public affairs 75 13 5 3 2 1 1 90 5 360
2019 Security 86 0 14 0 0 0 0 86 0 13
2019 Science and technology 74 12 6 4 4 0 1 87 7 405
2019 Administration and operations 70 17 6 3 4 0 1 87 7 577
2019 Human resources 75 10 8 3 3 1 1 86 6 251
2019 Financial management 71 12 6 3 5 1 2 86 8 162
2019 Procurement 85 6 4 4 0 0 2 92 4 46
2019 Real property 73 14 6 4 2 0 0 87 6 128
2019 Materiel management 60 7 20 9 4 0 0 66 13 31
2019 Information management 61 14 10 2 0 0 12 86 3 35
2019 Information technology 73 18 4 2 0 0 2 93 2 48
2019 Data sciences 72 11 9 5 2 0 0 83 7 43
2019 Policy 72 10 4 5 6 0 3 85 12 78
2019 Project management 78 11 5 4 2 0 1 89 6 284
2019 Other services to the public 69 15 7 2 4 0 1 85 7 843
2019 None of the above 68 13 8 5 4 1 1 83 9 651
2018 Client contact centre 64 15 6 7 5 0 3 81 12 205
2018 Compliance, inspection and enforcement 64 14 10 4 5 0 2 79 10 89
2018 Communications or public affairs 75 14 6 2 1 0 2 91 4 350
2018 Security 70 10 10 10 0 0 0 80 10 17
2018 Science and technology 68 16 9 3 3 1 1 85 6 397
2018 Administration and operations 70 15 6 3 3 0 2 87 7 582
2018 Human resources 70 14 6 3 3 1 3 88 6 236
2018 Financial management 72 8 9 2 3 2 3 85 5 158
2018 Procurement 80 7 6 2 0 2 2 92 3 41
2018 Real property 61 15 6 7 7 2 2 79 15 116
2018 Materiel management 76 14 6 0 4 0 0 90 4 37
2018 Information management 86 14 0 0 0 0 0 100 0 33
2018 Information technology 81 10 2 0 2 2 2 95 2 48
2018 Data sciences 69 13 6 3 3 0 5 87 7 31
2018 Policy 71 11 4 1 7 0 6 88 9 82
2018 Project management 72 13 5 4 3 0 3 88 7 308
2018 Other services to the public 64 17 8 3 5 0 3 84 8 786
2018 None of the above 62 16 9 6 5 0 2 79 11 605

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 52 24 14 4 3 1 2 78 7 65
2022 Federal regulators 55 25 15 0 0 0 5 84 0 20
2022 Compliance, inspection and enforcement 52 23 11 9 5 0 0 75 14 85
2022 Communications or public affairs 65 21 7 3 2 0 2 88 5 235
2022 Security 79 0 13 0 8 0 0 79 8 15
2022 Science and technology 55 27 10 5 3 0 0 82 8 345
2022 Administration and operations 59 26 9 3 1 0 2 87 4 490
2022 Human resources 64 23 6 3 1 1 3 90 4 225
2022 Financial management 67 18 7 4 1 0 4 88 5 160
2022 Procurement 70 20 0 4 5 0 2 91 9 45
2022 Real property 63 23 10 1 2 0 2 87 2 130
2022 Materiel management 42 29 16 5 9 0 0 70 14 30
2022 Information management 68 17 7 5 2 0 0 85 8 35
2022 Information technology 75 11 5 2 3 0 4 89 5 55
2022 Data sciences 69 20 3 8 0 0 0 90 8 30
2022 Policy 67 24 8 1 0 0 0 91 1 90
2022 Project management 61 27 7 3 2 0 1 88 4 335
2022 Other services to the public 46 30 14 4 5 0 1 77 9 275
2022 None of the above 52 30 10 3 5 0 1 82 8 375
2020 Client contact centre 57 27 8 2 0 0 6 90 2 49
2020 Federal regulators 73 21 0 7 0 0 0 93 7 14
2020 Compliance, inspection and enforcement 54 17 15 9 5 0 0 71 14 88
2020 Communications or public affairs 57 28 7 6 1 0 0 86 7 248
2020 Security 67 22 0 0 12 0 0 88 12 10
2020 Science and technology 55 26 12 4 4 0 0 81 7 395
2020 Administration and operations 59 26 8 2 3 1 1 87 5 526
2020 Human resources 72 18 5 2 0 0 2 92 3 212
2020 Financial management 62 23 9 1 2 0 1 87 4 172
2020 Procurement 67 33 0 0 0 0 0 100 0 52
2020 Real property 61 21 11 3 2 0 1 83 5 114
2020 Materiel management 42 35 7 13 0 0 3 79 14 22
2020 Information management 52 26 9 6 0 4 3 84 6 31
2020 Information technology 76 19 4 2 0 0 0 95 2 58
2020 Data sciences 59 27 14 0 0 0 0 86 0 27
2020 Policy 62 25 8 3 1 1 0 88 4 111
2020 Project management 57 24 12 4 3 0 1 81 7 265
2020 Other services to the public 50 29 8 8 4 0 1 80 11 335
2020 None of the above 51 30 10 6 2 0 0 82 8 446
2019 Client contact centre 58 21 13 7 1 0 1 79 8 173
2019 Federal regulators 39 21 28 6 5 0 0 60 11 13
2019 Compliance, inspection and enforcement 43 24 17 9 7 0 0 67 16 90
2019 Communications or public affairs 50 33 11 3 2 1 0 84 5 360
2019 Security 56 26 11 0 7 0 0 82 7 13
2019 Science and technology 46 34 13 5 2 0 0 80 7 403
2019 Administration and operations 45 35 13 3 3 0 0 80 6 578
2019 Human resources 65 22 8 3 1 0 1 88 4 252
2019 Financial management 47 32 14 4 2 0 2 80 6 163
2019 Procurement 70 16 4 8 0 0 2 88 8 46
2019 Real property 49 29 16 5 1 0 1 79 5 128
2019 Materiel management 36 13 28 22 0 0 0 50 22 31
2019 Information management 47 45 6 3 0 0 0 92 3 35
2019 Information technology 48 36 5 5 4 0 2 87 9 48
2019 Data sciences 59 20 14 7 0 0 0 79 7 43
2019 Policy 47 35 11 1 4 0 1 83 5 78
2019 Project management 53 25 14 5 2 0 0 79 7 284
2019 Other services to the public 49 31 12 4 3 0 0 81 7 837
2019 None of the above 48 29 13 5 4 1 1 77 9 648
2018 Client contact centre 46 24 15 9 5 0 1 71 14 206
2018 Compliance, inspection and enforcement 44 32 11 6 5 0 2 77 12 92
2018 Communications or public affairs 51 33 9 4 2 0 0 84 7 347
2018 Security 72 13 6 10 0 0 0 84 10 17
2018 Science and technology 38 36 16 6 3 0 0 74 10 397
2018 Administration and operations 48 33 13 4 2 0 0 81 6 586
2018 Human resources 58 25 11 4 1 0 1 84 5 235
2018 Financial management 48 24 15 6 5 1 0 74 11 159
2018 Procurement 65 26 4 2 2 0 0 91 5 42
2018 Real property 44 33 8 12 3 0 0 77 15 115
2018 Materiel management 31 34 23 8 4 0 0 65 12 37
2018 Information management 48 35 11 6 0 0 0 84 6 34
2018 Information technology 61 27 7 0 2 0 2 90 2 48
2018 Data sciences 64 19 14 0 3 0 0 83 3 33
2018 Policy 56 29 8 2 4 0 1 86 6 84
2018 Project management 47 32 13 6 2 0 0 79 8 310
2018 Other services to the public 42 33 18 4 2 0 1 76 6 785
2018 None of the above 41 33 15 7 3 0 1 75 10 613

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 51 20 18 3 5 1 2 73 8 65
2022 Federal regulators 62 20 4 9 0 0 5 87 9 20
2022 Compliance, inspection and enforcement 45 20 14 6 15 0 0 64 21 85
2022 Communications or public affairs 64 21 7 4 4 0 1 86 8 240
2022 Security 85 7 0 0 8 0 0 92 8 15
2022 Science and technology 56 24 10 5 5 0 0 80 10 345
2022 Administration and operations 63 19 6 4 5 0 2 84 9 490
2022 Human resources 64 17 8 6 3 1 3 83 9 225
2022 Financial management 71 13 7 3 3 0 2 86 6 160
2022 Procurement 69 20 6 0 5 0 0 89 5 45
2022 Real property 63 22 6 3 4 0 1 87 7 130
2022 Materiel management 39 37 7 9 9 0 0 76 17 30
2022 Information management 67 18 7 6 2 0 0 85 8 35
2022 Information technology 72 16 5 0 6 0 2 90 6 55
2022 Data sciences 75 19 3 3 0 0 0 94 3 30
2022 Policy 70 18 8 1 3 1 0 88 4 90
2022 Project management 59 24 9 3 4 0 1 84 7 340
2022 Other services to the public 46 26 14 6 7 0 1 72 14 275
2022 None of the above 55 23 11 2 8 0 0 79 10 375
2020 Client contact centre 55 19 13 8 0 0 6 78 8 49
2020 Federal regulators 59 35 0 0 7 0 0 93 7 14
2020 Compliance, inspection and enforcement 48 30 9 2 11 0 0 78 13 89
2020 Communications or public affairs 70 15 7 4 4 0 0 85 8 251
2020 Security 48 28 0 12 12 0 0 77 23 10
2020 Science and technology 61 21 9 5 4 0 0 82 9 401
2020 Administration and operations 66 18 6 4 5 1 1 85 9 528
2020 Human resources 66 15 7 6 1 0 4 84 8 211
2020 Financial management 70 20 4 3 2 0 1 91 5 176
2020 Procurement 70 23 5 2 0 0 0 93 2 52
2020 Real property 68 18 5 5 3 0 1 87 8 114
2020 Materiel management 65 12 13 0 7 0 3 79 7 22
2020 Information management 55 14 15 9 3 3 0 72 12 32
2020 Information technology 71 13 10 4 2 0 0 84 5 59
2020 Data sciences 61 21 4 10 3 0 0 83 14 27
2020 Policy 67 19 8 2 4 1 0 87 5 111
2020 Project management 63 15 9 5 7 0 1 79 13 269
2020 Other services to the public 51 25 11 6 6 1 0 76 12 334
2020 None of the above 56 22 11 6 5 0 0 78 11 444
2019 Client contact centre 67 13 9 8 2 0 1 82 10 172
2019 Federal regulators 38 16 35 6 6 0 0 54 11 14
2019 Compliance, inspection and enforcement 51 14 15 9 10 0 0 66 19 90
2019 Communications or public affairs 57 22 12 6 2 0 0 80 8 361
2019 Security 60 21 4 0 14 0 0 82 14 13
2019 Science and technology 58 26 7 5 3 0 0 84 9 404
2019 Administration and operations 56 23 12 5 4 0 0 80 9 575
2019 Human resources 65 18 7 6 3 0 2 84 9 248
2019 Financial management 56 23 10 4 6 0 2 80 10 163
2019 Procurement 65 18 6 10 0 0 2 84 10 46
2019 Real property 61 19 10 5 5 0 0 80 10 127
2019 Materiel management 43 20 15 13 9 0 0 63 22 31
2019 Information management 59 20 11 5 5 0 0 79 10 35
2019 Information technology 49 27 8 7 7 0 2 78 14 48
2019 Data sciences 69 20 7 2 2 0 0 89 4 43
2019 Policy 56 14 15 6 8 0 1 71 14 78
2019 Project management 60 22 10 4 4 0 0 81 8 279
2019 Other services to the public 60 20 8 5 6 0 1 80 12 840
2019 None of the above 56 21 9 7 6 1 0 79 12 644
2018 Client contact centre 47 25 14 7 5 0 2 73 12 205
2018 Compliance, inspection and enforcement 46 32 8 7 5 0 2 80 12 91
2018 Communications or public affairs 52 27 11 5 5 0 0 79 10 346
2018 Security 51 14 21 4 10 0 0 65 14 17
2018 Science and technology 51 23 16 6 4 0 0 74 10 395
2018 Administration and operations 50 26 14 6 4 0 0 76 10 583
2018 Human resources 58 17 12 6 6 0 1 76 13 235
2018 Financial management 61 22 8 3 5 1 0 84 8 158
2018 Procurement 65 21 11 2 0 0 0 87 2 42
2018 Real property 52 20 9 8 11 0 0 72 19 115
2018 Materiel management 41 36 11 6 6 0 0 78 12 37
2018 Information management 55 31 11 0 3 0 0 86 3 34
2018 Information technology 67 9 13 4 4 0 2 78 9 49
2018 Data sciences 75 16 5 0 3 0 0 91 3 33
2018 Policy 51 29 11 2 5 0 1 81 8 84
2018 Project management 54 21 12 5 7 0 1 76 12 308
2018 Other services to the public 49 26 11 6 7 0 1 76 13 786
2018 None of the above 46 24 12 8 9 0 1 71 17 608

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 56 18 7 1 2 1 15 88 3 65
2022 Federal regulators 70 14 10 0 0 0 6 90 0 20
2022 Compliance, inspection and enforcement 58 11 8 5 2 0 16 82 8 85
2022 Communications or public affairs 67 12 3 1 0 0 16 95 2 240
2022 Security 78 0 0 0 15 0 7 84 16 15
2022 Science and technology 64 20 5 1 1 0 9 93 2 345
2022 Administration and operations 54 18 7 2 2 0 17 87 5 490
2022 Human resources 64 10 6 2 1 1 17 89 3 225
2022 Financial management 58 16 6 3 1 0 16 88 5 160
2022 Procurement 61 14 4 5 0 0 16 89 7 45
2022 Real property 56 15 11 2 1 0 15 83 3 130
2022 Materiel management 52 16 11 10 0 0 11 77 12 30
2022 Information management 76 10 3 0 0 0 12 97 0 35
2022 Information technology 70 10 3 0 4 0 12 92 5 55
2022 Data sciences 82 5 0 3 0 0 10 97 3 30
2022 Policy 69 10 4 0 0 0 18 95 0 90
2022 Project management 59 17 7 1 3 0 13 87 5 340
2022 Other services to the public 49 22 8 1 4 0 17 85 6 275
2022 None of the above 58 11 7 2 2 0 20 86 5 375
2020 Client contact centre 43 26 8 2 0 0 22 88 2 49
2020 Federal regulators 59 7 0 0 0 0 34 100 0 14
2020 Compliance, inspection and enforcement 55 13 6 4 2 0 20 85 7 89
2020 Communications or public affairs 64 10 5 4 1 0 16 89 6 253
2020 Security 66 10 0 0 0 0 24 100 0 10
2020 Science and technology 63 16 5 2 1 0 14 91 3 401
2020 Administration and operations 52 16 9 4 2 0 16 82 7 528
2020 Human resources 64 14 2 1 1 0 18 95 3 210
2020 Financial management 53 18 5 2 2 0 21 89 5 176
2020 Procurement 63 13 2 0 0 0 23 98 0 52
2020 Real property 58 18 7 1 2 0 14 88 4 115
2020 Materiel management 39 26 9 9 0 0 16 77 11 22
2020 Information management 61 6 3 0 0 0 30 96 0 32
2020 Information technology 67 14 2 5 0 0 12 92 6 59
2020 Data sciences 64 25 4 0 0 0 7 96 0 27
2020 Policy 61 13 4 3 1 1 19 91 4 111
2020 Project management 59 15 4 2 3 0 17 89 7 270
2020 Other services to the public 50 20 8 3 4 1 14 82 9 339
2020 None of the above 57 16 6 3 2 0 15 87 6 446
2019 Client contact centre 69 8 3 3 0 1 17 92 4 171
2019 Federal regulators 46 6 12 0 5 0 31 75 7 14
2019 Compliance, inspection and enforcement 59 17 6 2 0 0 16 91 2 89
2019 Communications or public affairs 64 9 5 3 1 0 17 89 4 358
2019 Security 55 12 7 0 0 0 26 90 0 13
2019 Science and technology 58 17 4 2 1 0 17 90 4 399
2019 Administration and operations 53 18 7 3 2 0 16 86 6 577
2019 Human resources 67 9 4 1 0 0 18 93 2 250
2019 Financial management 48 17 9 3 0 1 21 84 4 162
2019 Procurement 63 15 2 6 0 0 13 91 7 45
2019 Real property 53 16 11 2 2 0 16 83 4 128
2019 Materiel management 59 9 8 13 0 0 11 76 15 31
2019 Information management 59 16 2 0 0 0 22 97 0 34
2019 Information technology 67 14 5 0 1 0 12 93 2 47
2019 Data sciences 73 11 2 0 0 0 14 98 0 42
2019 Policy 64 12 6 3 1 0 14 88 4 77
2019 Project management 62 15 5 3 2 0 13 89 5 281
2019 Other services to the public 62 11 5 2 1 0 18 90 4 833
2019 None of the above 62 12 7 1 1 1 15 89 3 648
2018 Client contact centre 55 13 4 1 4 0 24 89 6 204
2018 Compliance, inspection and enforcement 55 13 7 0 3 0 22 87 4 92
2018 Communications or public affairs 55 13 5 2 1 0 24 90 4 346
2018 Security 43 9 5 0 0 0 43 92 0 16
2018 Science and technology 57 16 6 2 1 1 18 90 3 394
2018 Administration and operations 48 22 8 4 1 0 17 84 6 580
2018 Human resources 57 8 4 1 1 0 28 91 3 235
2018 Financial management 48 12 11 4 2 1 22 78 8 160
2018 Procurement 66 14 4 0 2 0 13 92 3 41
2018 Real property 48 22 10 2 0 0 19 86 2 114
2018 Materiel management 49 12 16 4 2 0 17 74 7 36
2018 Information management 55 2 0 3 0 0 40 95 5 34
2018 Information technology 66 11 4 0 2 0 17 92 3 49
2018 Data sciences 66 5 0 0 0 0 30 100 0 33
2018 Policy 49 14 6 2 1 0 28 87 5 84
2018 Project management 51 18 6 4 2 0 18 85 8 308
2018 Other services to the public 53 14 7 3 1 1 22 86 4 781
2018 None of the above 57 16 7 2 1 0 18 89 3 604

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 47 39 7 4 1 0 1 87 5 65
2022 Federal regulators 33 47 11 4 5 0 0 79 9 20
2022 Compliance, inspection and enforcement 43 22 20 7 7 1 1 65 14 85
2022 Communications or public affairs 62 24 8 2 1 1 1 88 3 235
2022 Security 55 37 0 0 8 0 0 92 8 15
2022 Science and technology 60 27 7 3 1 0 2 89 3 345
2022 Administration and operations 53 28 8 4 3 0 3 84 7 495
2022 Human resources 71 16 6 1 0 1 5 92 1 225
2022 Financial management 73 15 5 1 1 0 5 92 2 160
2022 Procurement 69 18 0 4 6 0 4 90 10 45
2022 Real property 67 18 9 2 1 0 3 88 3 130
2022 Materiel management 52 26 12 5 5 0 0 77 10 30
2022 Information management 72 17 2 2 0 0 7 95 2 35
2022 Information technology 80 8 4 2 0 0 5 93 2 55
2022 Data sciences 72 20 6 2 0 0 0 92 2 30
2022 Policy 64 26 7 3 0 0 0 90 3 90
2022 Project management 60 23 10 3 2 0 2 85 5 335
2022 Other services to the public 49 31 12 5 3 0 1 80 8 275
2022 None of the above 60 25 10 1 1 0 3 88 2 375
2020 Client contact centre 53 25 14 4 0 0 4 81 5 49
2020 Federal regulators 30 27 30 7 7 0 0 57 13 14
2020 Compliance, inspection and enforcement 29 28 24 14 6 0 0 57 20 89
2020 Communications or public affairs 57 29 8 2 1 0 2 88 3 254
2020 Security 68 0 0 9 23 0 0 68 32 10
2020 Science and technology 59 26 12 2 1 0 0 85 3 403
2020 Administration and operations 54 26 11 5 1 0 2 82 6 528
2020 Human resources 74 16 4 2 0 0 3 93 2 214
2020 Financial management 73 18 5 1 1 1 1 92 2 178
2020 Procurement 56 35 7 0 2 0 0 91 2 52
2020 Real property 57 29 8 2 2 0 1 88 4 115
2020 Materiel management 46 50 0 0 0 0 3 100 0 22
2020 Information management 64 24 9 0 0 0 3 91 0 32
2020 Information technology 71 12 9 7 0 0 2 84 7 58
2020 Data sciences 80 20 0 0 0 0 0 100 0 27
2020 Policy 63 23 10 1 1 0 3 88 2 112
2020 Project management 58 23 12 4 2 0 1 82 6 269
2020 Other services to the public 46 35 10 4 3 1 1 82 7 341
2020 None of the above 60 26 8 3 1 0 1 87 4 448
2019 Client contact centre 58 21 11 5 1 1 2 82 7 173
2019 Federal regulators 46 11 18 6 20 0 0 57 25 14
2019 Compliance, inspection and enforcement 33 21 23 14 9 0 0 54 23 90
2019 Communications or public affairs 56 25 12 2 1 1 2 84 3 359
2019 Security 58 5 26 12 0 0 0 63 12 13
2019 Science and technology 62 26 8 2 1 0 1 89 3 401
2019 Administration and operations 53 25 13 5 2 0 2 80 7 578
2019 Human resources 77 14 4 2 1 0 2 94 3 251
2019 Financial management 69 21 5 0 1 0 4 94 1 163
2019 Procurement 63 21 7 8 0 0 0 84 8 46
2019 Real property 69 16 10 3 1 0 2 86 4 128
2019 Materiel management 60 13 20 4 0 0 2 75 5 31
2019 Information management 54 38 5 0 2 0 0 92 2 35
2019 Information technology 57 23 13 2 0 0 5 84 2 48
2019 Data sciences 70 23 2 2 0 0 2 95 2 43
2019 Policy 63 18 11 1 3 0 4 84 4 78
2019 Project management 60 26 10 3 1 0 1 86 4 282
2019 Other services to the public 50 26 15 5 3 0 1 77 9 840
2019 None of the above 63 20 9 2 2 1 2 87 4 649
2018 Client contact centre 48 30 9 7 1 0 5 82 9 206
2018 Compliance, inspection and enforcement 34 24 19 14 7 0 2 59 22 92
2018 Communications or public affairs 53 28 11 4 2 0 2 82 6 346
2018 Security 63 11 16 0 10 0 0 74 10 17
2018 Science and technology 53 33 10 2 0 1 2 88 2 397
2018 Administration and operations 49 26 14 5 3 0 3 77 8 582
2018 Human resources 67 16 6 1 4 0 6 88 5 232
2018 Financial management 63 22 4 1 1 1 8 93 2 158
2018 Procurement 61 34 2 0 0 0 2 98 0 42
2018 Real property 55 27 8 4 3 0 4 85 7 115
2018 Materiel management 64 29 4 0 0 0 4 96 0 37
2018 Information management 58 31 8 0 0 0 2 92 0 34
2018 Information technology 71 13 3 2 7 0 4 87 9 49
2018 Data sciences 71 26 3 0 0 0 0 97 0 33
2018 Policy 54 30 10 2 1 0 2 86 4 83
2018 Project management 50 32 12 3 1 0 2 83 5 309
2018 Other services to the public 41 31 16 6 3 1 2 75 9 782
2018 None of the above 55 24 11 4 2 1 3 82 6 609

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 59 18 12 6 3 0 2 78 9 65
2022 Federal regulators 45 0 13 16 21 0 5 47 39 20
2022 Compliance, inspection and enforcement 61 20 5 1 12 0 1 82 13 85
2022 Communications or public affairs 49 16 16 5 13 1 1 66 18 240
2022 Security 58 28 6 0 8 0 0 86 8 15
2022 Science and technology 39 14 11 12 24 0 0 53 36 345
2022 Administration and operations 57 14 10 6 8 1 3 74 15 495
2022 Human resources 63 15 6 5 6 1 4 82 12 225
2022 Financial management 70 15 4 3 5 0 3 88 8 160
2022 Procurement 69 12 11 4 2 2 0 83 6 45
2022 Real property 60 17 7 4 9 0 2 79 14 130
2022 Materiel management 54 18 4 4 19 0 0 72 24 30
2022 Information management 43 16 12 11 15 2 2 61 27 35
2022 Information technology 66 19 9 2 3 0 2 86 5 55
2022 Data sciences 49 19 12 10 11 0 0 67 21 30
2022 Policy 55 14 8 9 10 0 4 72 20 90
2022 Project management 49 17 9 10 13 1 1 67 24 340
2022 Other services to the public 52 19 9 6 13 0 1 72 19 275
2022 None of the above 53 17 10 5 13 0 1 71 18 375
2020 Client contact centre 56 12 15 4 8 0 4 72 13 49
2020 Federal regulators 29 23 27 14 7 0 0 52 21 14
2020 Compliance, inspection and enforcement 61 19 12 5 2 0 0 80 8 89
2020 Communications or public affairs 54 17 10 8 11 0 0 71 19 254
2020 Security 39 40 0 0 21 0 0 79 21 10
2020 Science and technology 42 20 14 9 15 0 0 61 25 404
2020 Administration and operations 62 16 9 5 7 1 1 79 12 525
2020 Human resources 66 18 7 3 4 0 1 85 8 213
2020 Financial management 68 18 7 3 4 1 0 86 7 177
2020 Procurement 66 17 11 2 2 0 2 85 4 52
2020 Real property 60 22 10 3 4 0 1 83 8 115
2020 Materiel management 77 0 0 0 16 0 7 82 18 21
2020 Information management 48 25 16 6 0 0 6 77 6 32
2020 Information technology 50 24 11 7 8 0 0 74 15 59
2020 Data sciences 48 28 0 16 7 0 0 76 24 27
2020 Policy 51 17 11 13 5 0 2 70 19 113
2020 Project management 43 25 13 8 11 0 1 68 19 269
2020 Other services to the public 53 23 9 6 8 1 0 77 13 341
2020 None of the above 55 22 8 7 8 0 0 77 15 447
2019 Client contact centre 44 20 20 7 5 1 3 67 12 174
2019 Federal regulators 57 9 18 5 11 0 0 66 16 14
2019 Compliance, inspection and enforcement 54 13 11 5 17 0 0 67 22 91
2019 Communications or public affairs 54 16 14 8 6 0 2 72 14 360
2019 Security 28 41 0 19 0 12 0 79 21 13
2019 Science and technology 40 20 15 11 13 0 1 61 24 405
2019 Administration and operations 57 19 8 6 10 0 1 76 16 578
2019 Human resources 62 16 4 8 9 0 1 79 17 251
2019 Financial management 59 19 8 3 10 0 1 79 13 163
2019 Procurement 59 11 19 6 0 0 4 74 6 45
2019 Real property 62 12 11 5 8 0 1 76 13 128
2019 Materiel management 58 9 26 0 6 0 0 67 6 31
2019 Information management 50 14 10 10 10 0 5 68 22 35
2019 Information technology 59 25 6 3 5 0 2 86 8 48
2019 Data sciences 52 4 8 17 16 0 2 58 34 43
2019 Policy 63 16 5 6 7 0 3 82 13 78
2019 Project management 50 15 14 9 12 0 1 65 20 283
2019 Other services to the public 55 17 10 7 8 0 2 74 15 844
2019 None of the above 57 19 9 5 8 1 1 77 14 650
2018 Client contact centre 43 16 20 7 8 0 5 62 16 206
2018 Compliance, inspection and enforcement 47 17 12 11 11 0 3 66 22 91
2018 Communications or public affairs 52 17 11 7 10 0 3 72 17 347
2018 Security 40 39 5 11 6 0 0 79 17 16
2018 Science and technology 38 19 16 11 15 0 1 57 26 396
2018 Administration and operations 53 18 13 7 7 0 1 72 15 585
2018 Human resources 59 17 7 5 9 0 3 78 14 236
2018 Financial management 60 16 6 6 7 1 3 80 14 160
2018 Procurement 70 7 19 0 2 0 2 78 2 42
2018 Real property 52 20 13 7 6 1 1 73 14 115
2018 Materiel management 25 19 24 20 8 0 4 46 29 37
2018 Information management 70 19 3 5 3 0 0 89 8 34
2018 Information technology 57 19 8 6 9 0 2 77 15 49
2018 Data sciences 50 22 10 6 10 0 3 74 16 33
2018 Policy 63 20 9 4 3 0 1 84 7 84
2018 Project management 46 17 13 10 12 0 2 64 23 307
2018 Other services to the public 48 20 12 8 11 0 2 69 19 786
2018 None of the above 48 20 11 8 11 0 1 70 19 613

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 38 29 20 5 4 0 4 70 9 65
2022 Federal regulators 42 31 23 0 0 0 5 76 0 20
2022 Compliance, inspection and enforcement 41 35 13 8 3 0 0 76 11 85
2022 Communications or public affairs 43 31 17 6 2 0 1 75 8 240
2022 Security 64 29 0 7 0 0 0 93 7 15
2022 Science and technology 42 37 13 5 2 0 1 80 7 345
2022 Administration and operations 45 33 12 4 4 1 2 80 8 495
2022 Human resources 46 29 11 8 2 1 3 78 10 225
2022 Financial management 49 29 13 5 1 0 3 81 6 160
2022 Procurement 48 24 22 6 0 0 0 72 6 45
2022 Real property 50 33 10 3 3 0 1 84 6 130
2022 Materiel management 57 26 9 6 0 0 2 84 6 30
2022 Information management 43 21 25 6 3 0 2 66 9 35
2022 Information technology 74 20 3 1 0 0 2 95 2 55
2022 Data sciences 61 31 3 0 5 0 0 92 5 30
2022 Policy 38 44 10 3 1 1 3 85 4 90
2022 Project management 42 34 17 5 2 0 1 76 7 340
2022 Other services to the public 44 32 14 3 4 2 2 79 7 275
2022 None of the above 49 32 10 5 4 0 1 81 9 375
2020 Client contact centre 39 32 14 9 4 0 2 72 14 49
2020 Federal regulators 30 23 27 14 7 0 0 52 21 14
2020 Compliance, inspection and enforcement 34 46 14 6 0 0 0 80 6 89
2020 Communications or public affairs 34 35 22 8 2 0 0 69 9 254
2020 Security 50 18 9 12 12 0 0 68 23 10
2020 Science and technology 37 37 17 6 2 0 0 74 8 404
2020 Administration and operations 45 30 14 7 3 0 1 75 11 529
2020 Human resources 45 33 15 5 2 0 0 78 7 213
2020 Financial management 43 37 16 2 2 0 0 80 4 178
2020 Procurement 44 27 22 5 2 0 0 70 7 51
2020 Real property 48 36 11 2 2 0 1 85 4 115
2020 Materiel management 39 51 7 0 0 0 3 93 0 22
2020 Information management 37 36 12 3 3 0 9 80 7 32
2020 Information technology 44 32 15 8 1 0 0 76 9 59
2020 Data sciences 38 51 11 0 0 0 0 89 0 27
2020 Policy 42 32 15 7 3 1 0 75 10 113
2020 Project management 37 40 16 5 2 0 0 77 7 269
2020 Other services to the public 43 36 14 3 2 1 2 81 5 341
2020 None of the above 48 30 15 2 4 0 0 79 6 448
2019 Client contact centre 55 26 12 1 4 0 2 83 5 172
2019 Federal regulators 49 11 30 10 0 0 0 60 10 14
2019 Compliance, inspection and enforcement 46 35 10 8 1 0 0 82 9 91
2019 Communications or public affairs 50 29 14 3 2 1 0 80 5 361
2019 Security 63 19 19 0 0 0 0 81 0 13
2019 Science and technology 45 36 13 3 2 0 1 82 5 405
2019 Administration and operations 52 28 15 3 2 0 0 80 5 578
2019 Human resources 51 28 15 3 1 0 1 80 4 249
2019 Financial management 52 30 13 3 1 0 1 83 4 163
2019 Procurement 47 29 11 6 5 0 2 77 11 46
2019 Real property 58 25 12 3 1 0 1 84 4 128
2019 Materiel management 61 24 15 0 0 0 0 85 0 31
2019 Information management 48 35 15 2 0 0 0 82 2 35
2019 Information technology 55 27 11 4 0 0 2 85 4 48
2019 Data sciences 58 28 11 2 0 0 0 86 2 43
2019 Policy 44 22 22 8 3 0 1 67 10 78
2019 Project management 51 33 11 4 1 0 1 85 4 284
2019 Other services to the public 54 28 12 3 2 0 1 83 5 841
2019 None of the above 55 26 11 4 2 1 1 83 6 645
2018 Client contact centre 46 31 16 3 1 0 3 80 4 205
2018 Compliance, inspection and enforcement 41 38 9 7 3 0 2 81 10 91
2018 Communications or public affairs 47 34 11 4 1 0 2 83 5 347
2018 Security 46 28 26 0 0 0 0 74 0 17
2018 Science and technology 40 41 13 3 2 0 1 82 5 396
2018 Administration and operations 47 32 15 4 2 0 1 80 5 584
2018 Human resources 53 29 13 3 1 0 1 83 4 235
2018 Financial management 49 31 11 4 4 1 1 81 8 160
2018 Procurement 53 24 16 7 0 0 0 78 7 42
2018 Real property 47 25 17 4 3 0 3 75 8 115
2018 Materiel management 62 27 10 0 0 0 0 90 0 38
2018 Information management 52 27 21 0 0 0 0 79 0 34
2018 Information technology 50 29 13 2 2 0 4 83 4 49
2018 Data sciences 68 22 3 3 3 0 0 90 6 33
2018 Policy 36 38 21 2 1 0 1 75 4 84
2018 Project management 49 31 14 2 1 0 2 82 4 310
2018 Other services to the public 46 33 13 4 2 1 2 80 6 786
2018 None of the above 53 26 13 4 2 1 2 81 6 611

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 9 23 53 10 5 0 0 32 15 65
2022 Federal regulators 5 21 51 13 9 0 0 27 23 20
2022 Compliance, inspection and enforcement 9 17 43 20 8 3 0 27 29 85
2022 Communications or public affairs 10 33 41 12 4 0 0 43 16 235
2022 Security 0 38 43 6 13 0 0 38 19 15
2022 Science and technology 5 31 42 17 5 0 0 35 22 345
2022 Administration and operations 8 32 36 15 8 0 0 41 23 495
2022 Human resources 9 25 36 18 11 0 0 35 29 225
2022 Financial management 10 34 39 11 5 0 0 45 16 160
2022 Procurement 6 24 47 15 8 0 0 30 23 45
2022 Real property 12 26 39 20 2 1 1 38 22 130
2022 Materiel management 15 21 46 10 9 0 0 36 19 30
2022 Information management 14 37 33 13 2 0 0 51 16 35
2022 Information technology 4 50 35 4 5 2 0 55 9 55
2022 Data sciences 3 40 38 16 2 0 0 43 19 30
2022 Policy 3 31 48 14 3 0 1 35 17 90
2022 Project management 5 29 47 12 7 0 0 34 19 340
2022 Other services to the public 6 27 46 17 5 0 0 33 21 275
2022 None of the above 15 31 32 14 7 1 1 47 21 375
2020 Client contact centre 13 38 41 7 2 0 0 50 9 49
2020 Federal regulators 9 34 43 14 0 0 0 43 14 14
2020 Compliance, inspection and enforcement 10 30 36 14 10 0 0 40 24 89
2020 Communications or public affairs 6 40 37 14 2 0 0 46 17 253
2020 Security 21 28 30 12 9 0 0 50 21 10
2020 Science and technology 7 36 38 14 4 0 0 44 19 403
2020 Administration and operations 12 36 33 14 5 0 0 48 19 527
2020 Human resources 14 35 36 11 5 0 0 49 15 214
2020 Financial management 15 34 34 11 6 1 0 49 17 178
2020 Procurement 12 35 31 18 4 0 0 47 21 52
2020 Real property 14 36 32 14 4 0 0 50 18 115
2020 Materiel management 23 26 28 16 6 0 0 50 22 22
2020 Information management 10 43 39 6 3 0 0 53 9 32
2020 Information technology 11 36 34 14 5 0 0 47 19 59
2020 Data sciences 23 33 37 4 4 0 0 56 7 26
2020 Policy 8 25 40 20 8 0 0 33 28 113
2020 Project management 8 31 41 14 6 0 0 39 20 268
2020 Other services to the public 13 31 36 13 7 0 0 44 20 341
2020 None of the above 13 31 35 14 5 1 0 45 19 447
2019 Client contact centre 22 38 28 9 2 0 0 60 12 174
2019 Federal regulators 18 23 23 25 11 0 0 40 36 14
2019 Compliance, inspection and enforcement 13 22 37 18 10 0 0 35 28 91
2019 Communications or public affairs 16 36 36 11 1 0 0 51 12 361
2019 Security 0 40 30 30 0 0 0 40 30 13
2019 Science and technology 12 36 35 14 3 0 0 47 17 408
2019 Administration and operations 14 37 35 11 4 0 0 50 14 581
2019 Human resources 17 32 31 14 6 0 0 49 20 253
2019 Financial management 13 41 32 9 5 0 0 54 14 164
2019 Procurement 12 33 40 13 2 0 0 45 15 46
2019 Real property 17 32 32 19 1 0 0 49 20 129
2019 Materiel management 21 23 45 7 4 0 0 44 11 31
2019 Information management 20 40 28 8 5 0 0 60 12 35
2019 Information technology 16 28 33 16 7 0 0 45 23 48
2019 Data sciences 14 45 32 7 2 0 0 59 9 43
2019 Policy 2 33 36 19 9 0 0 36 28 79
2019 Project management 12 32 37 13 5 0 0 45 19 287
2019 Other services to the public 21 39 25 9 5 0 0 61 14 849
2019 None of the above 21 31 30 13 5 1 0 52 18 653
2018 Client contact centre 18 33 33 10 6 0 0 52 16 207
2018 Compliance, inspection and enforcement 8 27 31 24 10 0 0 34 35 91
2018 Communications or public affairs 13 38 34 12 3 0 0 51 15 351
2018 Security 10 48 24 4 14 0 0 58 18 17
2018 Science and technology 9 33 37 17 4 0 0 43 20 397
2018 Administration and operations 12 31 38 16 3 0 0 43 19 585
2018 Human resources 13 24 39 18 6 0 0 37 24 235
2018 Financial management 15 34 33 12 5 0 0 49 18 162
2018 Procurement 11 37 32 15 4 0 0 48 20 43
2018 Real property 10 31 32 21 6 0 0 41 27 116
2018 Materiel management 25 21 27 19 5 0 2 47 25 38
2018 Information management 33 43 16 8 0 0 0 76 8 34
2018 Information technology 15 33 37 14 0 0 0 49 14 49
2018 Data sciences 19 43 35 0 3 0 0 62 3 33
2018 Policy 4 25 47 17 8 0 0 28 24 84
2018 Project management 11 27 44 15 3 0 0 38 18 313
2018 Other services to the public 20 34 30 12 4 0 0 54 16 790
2018 None of the above 18 29 32 15 6 0 0 47 21 614

Question 74. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 8 19 39 22 13 0 0 35 26 60
2022 Federal regulators 5 32 52 11 0 0 0 11 37 20
2022 Compliance, inspection and enforcement 10 23 42 16 6 3 0 23 34 85
2022 Communications or public affairs 7 20 44 20 7 0 2 27 28 240
2022 Security 19 0 27 39 15 0 0 54 19 15
2022 Science and technology 8 19 45 19 8 0 0 27 28 345
2022 Administration and operations 11 23 36 22 8 1 0 30 34 490
2022 Human resources 14 27 33 16 10 0 0 26 41 225
2022 Financial management 9 17 48 14 11 0 1 26 26 160
2022 Procurement 9 21 58 7 4 0 0 11 31 45
2022 Real property 4 29 28 24 15 0 0 39 33 130
2022 Materiel management 0 24 49 14 13 0 0 27 24 30
2022 Information management 5 20 48 16 10 0 0 26 26 35
2022 Information technology 7 8 51 24 9 0 0 33 16 55
2022 Data sciences 5 17 40 20 18 0 0 37 22 30
2022 Policy 6 22 43 19 8 0 1 28 28 90
2022 Project management 9 21 45 17 9 0 0 26 29 340
2022 Other services to the public 9 21 44 19 6 0 0 26 30 275
2022 None of the above 11 18 37 22 12 0 0 35 28 375
2020 Client contact centre 2 17 53 26 2 0 0 28 19 49
2020 Federal regulators 13 21 44 23 0 0 0 23 34 14
2020 Compliance, inspection and enforcement 11 22 36 22 9 0 0 31 33 89
2020 Communications or public affairs 7 28 40 18 7 0 0 24 35 251
2020 Security 9 12 31 27 21 0 0 48 21 10
2020 Science and technology 8 23 42 19 8 0 0 27 31 403
2020 Administration and operations 11 23 38 20 9 0 0 29 34 526
2020 Human resources 11 21 42 18 8 0 0 26 32 211
2020 Financial management 12 16 40 24 8 0 0 32 28 178
2020 Procurement 10 23 34 29 4 0 0 33 33 51
2020 Real property 9 15 42 25 10 0 0 35 23 113
2020 Materiel management 6 17 32 30 15 0 0 45 24 21
2020 Information management 6 18 36 31 10 0 0 40 24 32
2020 Information technology 18 13 34 29 5 0 0 34 31 58
2020 Data sciences 7 28 25 35 4 0 0 39 36 26
2020 Policy 18 23 40 15 4 0 0 19 41 113
2020 Project management 11 19 43 21 6 0 0 27 30 268
2020 Other services to the public 9 19 38 24 9 1 0 33 29 338
2020 None of the above 10 21 35 24 11 0 0 34 30 446
2019 Client contact centre 10 15 38 23 14 0 0 37 25 170
2019 Federal regulators 20 21 22 19 19 0 0 37 41 13
2019 Compliance, inspection and enforcement 17 20 45 9 9 0 0 18 37 91
2019 Communications or public affairs 8 25 36 22 9 0 0 31 33 358
2019 Security 0 18 44 32 5 0 0 37 18 13
2019 Science and technology 8 17 41 21 13 0 0 34 25 406
2019 Administration and operations 10 20 40 21 9 0 0 30 30 576
2019 Human resources 12 21 35 20 13 0 0 32 33 250
2019 Financial management 11 15 39 28 8 0 0 35 26 162
2019 Procurement 5 35 38 15 6 0 0 21 40 46
2019 Real property 8 19 33 27 12 0 1 40 27 128
2019 Materiel management 0 26 44 16 14 0 0 30 26 31
2019 Information management 5 23 41 19 11 0 0 31 28 35
2019 Information technology 12 21 38 14 15 0 0 29 33 48
2019 Data sciences 7 14 42 20 16 0 0 37 21 43
2019 Policy 10 29 41 16 4 0 0 20 39 79
2019 Project management 10 22 38 21 9 0 0 30 32 285
2019 Other services to the public 10 17 36 22 14 0 0 36 28 839
2019 None of the above 10 17 34 24 14 0 1 39 27 646
2018 Client contact centre 5 16 36 28 13 0 2 42 22 205
2018 Compliance, inspection and enforcement 15 23 38 15 10 0 0 25 37 92
2018 Communications or public affairs 10 18 40 25 7 0 0 32 28 345
2018 Security 0 14 52 34 0 0 0 34 14 17
2018 Science and technology 8 19 41 25 7 0 0 33 27 396
2018 Administration and operations 10 22 39 18 11 0 0 30 31 582
2018 Human resources 12 21 42 15 9 0 0 25 33 233
2018 Financial management 8 20 38 19 15 0 1 34 27 159
2018 Procurement 9 18 40 23 11 0 0 34 26 43
2018 Real property 10 22 33 24 10 0 0 34 33 115
2018 Materiel management 8 32 21 20 13 0 6 36 42 38
2018 Information management 0 14 23 42 20 0 0 62 14 32
2018 Information technology 10 16 25 32 15 1 0 48 26 49
2018 Data sciences 3 9 30 33 25 0 0 57 13 33
2018 Policy 14 24 47 14 0 0 1 14 38 85
2018 Project management 10 22 39 22 6 0 0 28 32 313
2018 Other services to the public 10 17 37 23 12 0 0 35 27 776
2018 None of the above 11 18 36 23 12 0 0 35 29 612

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 17 43 21 11 1 7 0 64 13 65
2022 Federal regulators 31 55 4 4 5 0 0 86 10 20
2022 Compliance, inspection and enforcement 21 43 11 8 14 3 0 66 22 80
2022 Communications or public affairs 30 45 11 10 2 2 0 77 12 240
2022 Security 34 44 16 7 0 0 0 78 7 15
2022 Science and technology 19 47 16 13 4 1 0 67 17 345
2022 Administration and operations 27 45 13 10 4 1 0 73 14 495
2022 Human resources 33 53 8 6 1 0 0 86 6 225
2022 Financial management 30 39 13 10 4 5 0 72 15 160
2022 Procurement 25 33 22 12 2 6 0 61 15 45
2022 Real property 27 47 12 8 5 0 0 74 13 130
2022 Materiel management 16 43 21 17 0 3 0 61 17 30
2022 Information management 26 52 4 6 8 3 0 81 15 35
2022 Information technology 31 47 12 2 6 3 0 80 8 55
2022 Data sciences 14 44 24 15 3 0 0 58 18 30
2022 Policy 23 53 12 8 4 1 0 76 12 90
2022 Project management 25 46 15 9 4 1 0 72 13 340
2022 Other services to the public 20 40 18 11 9 1 0 61 21 275
2022 None of the above 24 42 12 9 9 4 0 68 19 375
2020 Client contact centre 21 53 14 4 7 2 0 75 11 49
2020 Federal regulators 52 34 7 7 0 0 0 86 7 14
2020 Compliance, inspection and enforcement 31 52 7 7 2 1 0 84 9 89
2020 Communications or public affairs 37 49 8 6 1 0 0 86 6 254
2020 Security 42 28 30 0 0 0 0 70 0 10
2020 Science and technology 37 41 12 7 2 1 0 78 9 404
2020 Administration and operations 40 41 10 4 4 1 0 82 8 527
2020 Human resources 44 39 7 8 1 1 0 84 9 213
2020 Financial management 37 46 11 5 1 1 0 83 6 178
2020 Procurement 41 44 4 4 4 4 0 89 8 52
2020 Real property 42 39 12 7 0 0 0 81 7 115
2020 Materiel management 48 22 10 20 0 0 0 70 20 22
2020 Information management 38 31 16 12 0 3 0 71 12 32
2020 Information technology 41 33 12 9 4 2 0 75 13 59
2020 Data sciences 41 41 10 7 0 0 0 82 7 27
2020 Policy 34 43 14 6 2 1 0 78 8 113
2020 Project management 30 50 10 7 2 0 0 81 9 269
2020 Other services to the public 26 42 14 12 4 2 0 69 16 340
2020 None of the above 29 39 17 12 2 1 0 68 14 449
2019 Client contact centre 19 39 17 9 9 8 0 62 19 172
2019 Federal regulators 21 43 25 5 6 0 0 64 11 14
2019 Compliance, inspection and enforcement 25 40 15 16 5 0 0 64 21 91
2019 Communications or public affairs 27 46 15 8 2 2 1 75 10 360
2019 Security 0 76 19 0 0 5 0 80 0 13
2019 Science and technology 22 48 15 10 3 1 0 71 13 409
2019 Administration and operations 26 40 18 12 4 0 0 66 16 580
2019 Human resources 42 40 9 6 2 1 0 83 8 252
2019 Financial management 28 45 13 6 5 2 0 75 12 163
2019 Procurement 25 45 19 6 4 2 0 71 10 46
2019 Real property 27 48 16 5 2 2 0 76 7 128
2019 Materiel management 26 43 16 15 0 0 0 69 15 31
2019 Information management 25 49 13 8 2 3 0 76 10 35
2019 Information technology 32 31 21 9 2 5 0 67 11 48
2019 Data sciences 22 43 14 19 0 2 0 66 19 43
2019 Policy 26 53 5 10 6 0 0 79 16 79
2019 Project management 28 46 13 9 3 1 0 74 12 286
2019 Other services to the public 23 36 17 12 8 3 0 61 21 846
2019 None of the above 26 34 17 11 7 4 0 62 19 649
2018 Client contact centre 13 39 23 12 8 5 0 55 21 206
2018 Compliance, inspection and enforcement 16 43 12 17 13 0 0 58 29 92
2018 Communications or public affairs 24 40 17 10 6 3 0 66 17 350
2018 Security 20 46 24 10 0 0 0 66 10 17
2018 Science and technology 20 46 16 12 3 2 1 68 16 397
2018 Administration and operations 23 42 16 10 6 3 0 67 17 586
2018 Human resources 30 43 12 11 3 0 0 74 14 237
2018 Financial management 19 43 23 7 5 3 0 64 12 159
2018 Procurement 24 47 23 5 2 0 0 70 7 43
2018 Real property 24 43 12 11 9 2 0 67 20 116
2018 Materiel management 28 35 22 5 7 2 0 65 13 38
2018 Information management 16 62 8 12 2 0 0 78 14 34
2018 Information technology 25 38 22 4 8 2 0 64 13 48
2018 Data sciences 27 52 11 7 3 0 0 79 10 33
2018 Policy 20 38 24 8 7 2 1 60 15 85
2018 Project management 21 45 16 11 4 3 0 68 16 312
2018 Other services to the public 19 35 19 16 9 2 0 55 26 788
2018 None of the above 18 32 21 15 9 3 1 52 25 612

Question 76. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 Client contact centre 16 22 45 14 3 65
2022 Federal regulators 12 11 38 39 0 20
2022 Compliance, inspection and enforcement 8 26 32 30 5 85
2022 Communications or public affairs 7 28 37 25 4 240
2022 Security 0 30 36 15 19 15
2022 Science and technology 7 24 39 22 7 345
2022 Administration and operations 9 27 36 21 7 495
2022 Human resources 11 24 41 19 6 225
2022 Financial management 10 26 41 19 4 160
2022 Procurement 8 39 23 28 2 45
2022 Real property 10 32 40 13 5 130
2022 Materiel management 4 47 36 7 6 30
2022 Information management 5 37 19 36 2 35
2022 Information technology 16 33 36 9 6 55
2022 Data sciences 15 25 40 18 2 30
2022 Policy 8 29 34 24 5 90
2022 Project management 7 23 41 25 4 340
2022 Other services to the public 7 27 34 26 6 270
2022 None of the above 10 28 34 19 10 375

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 39 35 14 8 0 3 0 77 8 65
2022 Federal regulators 58 24 0 13 4 0 0 83 17 20
2022 Compliance, inspection and enforcement 51 25 6 3 10 5 0 80 14 85
2022 Communications or public affairs 64 27 5 3 1 0 0 91 4 240
2022 Security 78 22 0 0 0 0 0 100 0 15
2022 Science and technology 52 32 6 6 3 1 0 85 9 345
2022 Administration and operations 54 29 8 3 4 1 0 84 8 495
2022 Human resources 57 28 7 3 3 2 1 87 6 225
2022 Financial management 52 31 9 4 2 3 0 85 6 160
2022 Procurement 43 32 17 6 2 0 0 75 7 45
2022 Real property 55 28 11 2 1 3 1 86 3 130
2022 Materiel management 40 30 14 7 6 3 0 72 13 30
2022 Information management 65 24 6 0 2 3 0 92 2 35
2022 Information technology 54 27 9 0 6 4 1 85 6 55
2022 Data sciences 54 35 6 0 0 5 0 94 0 30
2022 Policy 60 30 6 1 2 1 0 91 3 90
2022 Project management 55 27 9 3 2 3 1 85 5 340
2022 Other services to the public 46 31 9 7 4 3 1 80 11 275
2022 None of the above 51 27 9 4 4 4 0 82 8 375
2020 Client contact centre 38 29 19 4 6 3 0 69 11 48
2020 Federal regulators 43 44 7 7 0 0 0 87 7 14
2020 Compliance, inspection and enforcement 53 25 4 5 10 3 0 81 15 88
2020 Communications or public affairs 57 28 9 3 2 0 0 86 5 254
2020 Security 30 40 30 0 0 0 0 70 0 10
2020 Science and technology 51 31 10 3 3 1 0 84 6 402
2020 Administration and operations 53 25 11 4 4 3 1 80 8 527
2020 Human resources 58 26 9 4 0 2 0 86 5 213
2020 Financial management 57 29 4 3 3 4 1 89 7 176
2020 Procurement 57 20 12 7 4 0 0 77 11 52
2020 Real property 49 25 17 9 0 1 0 75 9 114
2020 Materiel management 38 35 10 7 7 0 3 76 14 22
2020 Information management 53 28 9 6 0 3 0 84 6 32
2020 Information technology 49 31 14 5 2 0 0 80 6 59
2020 Data sciences 58 18 0 11 4 4 6 84 16 26
2020 Policy 53 31 9 4 2 2 0 86 5 112
2020 Project management 51 27 9 6 5 2 0 79 11 268
2020 Other services to the public 43 28 14 6 5 4 0 74 11 337
2020 None of the above 42 28 16 5 5 3 0 73 10 448

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 44 23 9 14 9 1 0 67 23 65
2022 Federal regulators 36 26 5 28 4 0 0 62 32 20
2022 Compliance, inspection and enforcement 37 26 4 13 19 1 0 64 32 85
2022 Communications or public affairs 49 28 6 8 8 0 0 77 17 240
2022 Security 78 8 7 7 0 0 0 86 7 15
2022 Science and technology 36 34 9 13 7 1 0 71 20 345
2022 Administration and operations 44 24 11 10 8 1 1 70 19 495
2022 Human resources 45 28 9 12 6 1 0 74 18 225
2022 Financial management 45 27 7 14 5 3 0 74 19 160
2022 Procurement 42 24 18 13 3 0 0 66 16 45
2022 Real property 46 34 8 5 2 1 3 84 8 130
2022 Materiel management 26 32 11 20 11 0 0 58 31 30
2022 Information management 63 15 13 6 2 0 0 78 8 35
2022 Information technology 48 23 9 13 6 0 1 72 18 55
2022 Data sciences 54 7 20 12 6 0 0 61 18 30
2022 Policy 57 17 8 10 6 2 0 75 16 90
2022 Project management 45 29 8 11 5 2 0 76 16 340
2022 Other services to the public 43 24 8 14 10 1 1 68 25 275
2022 None of the above 43 22 8 15 9 2 0 68 24 375
2020 Client contact centre 27 32 18 11 10 2 0 60 21 49
2020 Federal regulators 37 27 22 14 0 0 0 64 14 14
2020 Compliance, inspection and enforcement 39 28 5 15 11 1 0 68 27 89
2020 Communications or public affairs 46 32 10 8 5 0 0 78 13 253
2020 Security 30 28 18 0 23 0 0 59 23 10
2020 Science and technology 35 34 11 10 9 1 0 70 19 403
2020 Administration and operations 43 27 11 10 9 1 0 70 19 529
2020 Human resources 49 30 7 8 5 1 0 79 14 213
2020 Financial management 46 31 7 7 9 0 0 78 16 177
2020 Procurement 51 23 7 14 5 0 0 74 19 52
2020 Real property 41 28 13 12 5 1 0 70 17 114
2020 Materiel management 36 16 19 19 7 0 3 53 27 22
2020 Information management 43 32 9 3 9 3 0 78 13 32
2020 Information technology 35 30 16 12 7 0 0 65 19 57
2020 Data sciences 36 43 4 10 7 0 0 79 17 27
2020 Policy 36 41 5 13 4 1 0 77 17 112
2020 Project management 37 32 12 10 9 0 0 68 20 269
2020 Other services to the public 38 26 13 13 9 2 0 65 22 339
2020 None of the above 33 31 11 12 10 1 0 65 23 450

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 57 25 9 7 2 0 0 82 9 65
2022 Federal regulators 47 39 0 10 4 0 0 86 14 20
2022 Compliance, inspection and enforcement 49 31 3 2 11 4 0 83 13 85
2022 Communications or public affairs 65 23 5 3 4 0 0 89 7 235
2022 Security 78 16 7 0 0 0 0 93 0 15
2022 Science and technology 57 31 5 3 3 0 0 89 6 345
2022 Administration and operations 55 25 7 7 5 1 0 81 12 495
2022 Human resources 58 27 5 5 4 0 0 85 10 225
2022 Financial management 51 31 7 7 1 2 0 84 9 160
2022 Procurement 48 27 15 6 3 0 0 75 9 45
2022 Real property 52 38 3 4 2 0 1 91 6 130
2022 Materiel management 37 40 4 13 6 0 0 77 19 30
2022 Information management 74 14 9 0 2 0 0 88 2 35
2022 Information technology 59 28 2 5 6 0 1 88 10 55
2022 Data sciences 59 27 6 5 3 0 0 86 8 30
2022 Policy 72 19 6 1 2 0 0 91 3 90
2022 Project management 58 29 5 6 2 1 0 87 8 340
2022 Other services to the public 52 34 5 4 5 0 1 86 9 275
2022 None of the above 58 25 4 6 6 1 0 84 12 375
2020 Client contact centre 36 42 8 6 8 0 0 77 15 48
2020 Federal regulators 37 43 7 14 0 0 0 79 14 14
2020 Compliance, inspection and enforcement 43 37 5 8 6 0 0 80 15 89
2020 Communications or public affairs 60 26 8 3 2 0 0 87 5 251
2020 Security 61 27 0 0 12 0 0 88 12 10
2020 Science and technology 55 31 5 6 3 0 0 86 9 398
2020 Administration and operations 58 25 6 6 3 1 0 84 9 526
2020 Human resources 67 22 5 6 0 0 0 89 6 213
2020 Financial management 56 26 9 4 6 0 0 81 10 176
2020 Procurement 54 31 5 4 4 2 0 87 8 52
2020 Real property 53 28 15 3 1 0 1 81 4 115
2020 Materiel management 54 43 3 0 0 0 0 97 0 22
2020 Information management 67 24 3 6 0 0 0 91 6 32
2020 Information technology 48 32 12 9 0 0 0 80 9 59
2020 Data sciences 58 18 7 14 0 0 3 78 14 27
2020 Policy 60 29 8 3 0 0 0 89 3 112
2020 Project management 54 29 6 6 6 0 0 83 11 269
2020 Other services to the public 49 28 9 8 4 1 0 79 12 339
2020 None of the above 47 28 11 7 6 0 1 76 13 445

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 17 40 18 16 7 2 0 58 23 65
2022 Federal regulators 20 52 5 18 0 5 0 76 19 20
2022 Compliance, inspection and enforcement 20 36 16 9 16 3 0 57 26 85
2022 Communications or public affairs 32 39 13 11 4 0 0 72 15 240
2022 Security 30 51 0 19 0 0 0 81 19 15
2022 Science and technology 22 46 12 12 8 0 0 68 20 345
2022 Administration and operations 28 39 12 12 7 1 0 68 20 490
2022 Human resources 28 44 15 8 4 0 0 72 13 225
2022 Financial management 34 39 13 9 2 1 1 74 12 160
2022 Procurement 21 43 19 15 2 0 0 64 17 45
2022 Real property 34 38 15 7 5 1 0 73 13 130
2022 Materiel management 12 39 15 26 8 0 0 51 34 30
2022 Information management 36 44 7 5 8 0 0 80 13 35
2022 Information technology 37 31 11 7 7 4 3 73 15 55
2022 Data sciences 20 53 12 9 6 0 0 74 15 30
2022 Policy 33 43 12 5 7 1 0 76 12 90
2022 Project management 21 45 14 13 5 2 0 68 18 340
2022 Other services to the public 16 35 16 20 10 3 0 52 32 275
2022 None of the above 25 33 17 14 9 2 0 59 23 375
2020 Client contact centre 21 43 17 15 4 0 0 64 19 49
2020 Federal regulators 29 44 7 14 7 0 0 73 20 14
2020 Compliance, inspection and enforcement 26 32 16 11 16 0 0 57 27 89
2020 Communications or public affairs 30 45 12 8 5 1 0 75 13 254
2020 Security 30 58 0 0 12 0 0 88 12 10
2020 Science and technology 29 38 15 12 7 0 0 66 18 404
2020 Administration and operations 33 35 14 10 5 2 0 70 16 528
2020 Human resources 40 34 12 11 2 1 0 75 13 214
2020 Financial management 34 42 9 8 5 2 0 77 13 178
2020 Procurement 46 23 20 7 2 2 0 71 9 52
2020 Real property 36 33 19 6 5 0 0 69 12 114
2020 Materiel management 39 16 22 20 3 0 0 55 23 22
2020 Information management 32 29 15 21 0 0 3 63 21 32
2020 Information technology 33 33 21 11 1 2 0 67 12 59
2020 Data sciences 17 51 25 7 0 0 0 68 7 27
2020 Policy 35 31 18 8 7 1 0 67 15 113
2020 Project management 31 34 18 8 8 1 0 66 16 269
2020 Other services to the public 28 31 19 13 9 1 0 59 22 340
2020 None of the above 27 33 18 13 7 2 0 61 21 450
2019 Client contact centre 23 42 19 7 8 2 0 66 15 173
2019 Federal regulators 6 36 24 22 12 0 0 42 34 13
2019 Compliance, inspection and enforcement 19 32 14 16 20 0 0 50 36 91
2019 Communications or public affairs 27 37 17 15 3 1 0 64 19 358
2019 Security 16 40 33 11 0 0 0 56 11 13
2019 Science and technology 22 40 17 13 7 1 0 62 20 407
2019 Administration and operations 23 36 18 15 8 0 0 59 23 579
2019 Human resources 32 35 15 12 4 1 0 68 16 252
2019 Financial management 23 39 13 14 10 1 0 62 25 164
2019 Procurement 35 29 18 16 2 0 0 65 17 45
2019 Real property 19 41 23 13 4 1 0 60 17 129
2019 Materiel management 20 34 26 11 9 0 0 54 20 31
2019 Information management 25 31 15 24 5 0 0 56 29 35
2019 Information technology 31 33 17 9 11 0 0 63 20 47
2019 Data sciences 26 33 21 11 5 5 0 61 17 43
2019 Policy 17 40 23 8 13 0 0 57 20 79
2019 Project management 24 37 18 14 6 2 0 62 20 286
2019 Other services to the public 28 32 17 13 10 1 0 60 23 848
2019 None of the above 21 31 20 13 12 3 0 54 26 652
2018 Client contact centre 16 40 21 16 6 1 0 57 22 206
2018 Compliance, inspection and enforcement 14 32 17 16 19 1 0 47 36 92
2018 Communications or public affairs 26 35 16 14 6 2 0 62 21 350
2018 Security 24 42 20 4 10 0 0 66 14 17
2018 Science and technology 18 39 19 15 7 2 0 58 22 399
2018 Administration and operations 21 40 18 13 6 2 0 62 20 588
2018 Human resources 24 41 17 11 6 1 0 66 17 237
2018 Financial management 21 40 20 10 6 3 0 62 17 160
2018 Procurement 22 37 20 16 5 0 0 58 21 43
2018 Real property 19 34 18 13 16 1 0 53 29 116
2018 Materiel management 17 33 34 8 9 0 0 50 17 38
2018 Information management 19 63 8 3 5 2 0 83 8 34
2018 Information technology 30 42 17 4 6 0 0 72 11 48
2018 Data sciences 28 42 23 7 0 0 0 69 7 33
2018 Policy 11 43 19 18 8 1 0 54 27 85
2018 Project management 22 39 16 12 10 1 0 61 22 311
2018 Other services to the public 21 34 18 16 9 2 0 56 26 785
2018 None of the above 18 30 20 17 12 2 0 49 30 613

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 3 52 13 29 3 0 0 55 32 25
2022 Compliance, inspection and enforcement 21 49 6 19 0 3 0 73 20 35
2022 Communications or public affairs 12 51 10 23 3 0 0 64 26 75
2022 Science and technology 8 52 13 23 4 0 0 59 28 145
2022 Administration and operations 13 51 15 15 5 0 0 65 20 220
2022 Human resources 30 41 8 15 6 0 0 71 21 75
2022 Financial management 25 34 17 17 6 1 0 60 23 70
2022 Procurement 28 35 31 0 5 0 0 63 5 15
2022 Real property 19 56 10 13 2 1 0 75 14 60
2022 Materiel management 9 34 0 49 7 0 0 44 56 10
2022 Information technology 26 46 16 8 0 5 0 75 9 20
2022 Policy 16 43 23 12 6 0 0 59 17 35
2022 Project management 12 47 19 17 5 1 0 60 21 160
2022 Other services to the public 20 37 10 27 6 0 0 57 33 125
2022 None of the above 15 45 12 17 10 0 0 60 28 135
2020 Client contact centre 12 57 6 18 6 0 0 69 25 16
2020 Compliance, inspection and enforcement 7 61 7 21 4 0 0 68 25 30
2020 Communications or public affairs 23 44 13 19 0 0 0 68 19 81
2020 Science and technology 9 47 17 21 6 0 0 56 27 147
2020 Administration and operations 23 48 11 15 3 0 0 71 18 237
2020 Human resources 38 47 5 8 1 0 2 86 9 66
2020 Financial management 25 39 23 9 3 0 1 65 12 77
2020 Procurement 17 67 8 0 8 0 0 84 8 12
2020 Real property 25 50 8 13 0 4 0 78 13 52
2020 Materiel management 6 49 32 13 0 0 0 55 13 11
2020 Information technology 19 37 25 19 0 0 0 56 19 16
2020 Data sciences 0 80 10 0 0 10 0 89 0 10
2020 Policy 13 40 28 14 5 0 0 53 19 38
2020 Project management 16 54 10 18 2 0 0 70 20 110
2020 Other services to the public 19 47 12 15 6 0 0 67 21 158
2020 None of the above 17 46 14 12 7 4 0 65 20 152
2019 Client contact centre 15 30 21 24 0 9 0 50 27 30
2019 Compliance, inspection and enforcement 26 38 10 20 6 0 0 64 26 31
2019 Communications or public affairs 18 49 16 12 2 1 1 68 15 86
2019 Science and technology 10 48 16 22 2 1 1 59 24 126
2019 Administration and operations 18 46 10 18 5 2 1 66 24 225
2019 Human resources 40 45 2 9 3 1 0 87 12 69
2019 Financial management 16 43 23 6 3 3 6 65 10 69
2019 Procurement 19 36 14 18 14 0 0 55 31 13
2019 Real property 18 46 18 12 5 0 0 64 18 58
2019 Information technology 15 38 33 15 0 0 0 53 15 14
2019 Policy 3 57 20 6 10 0 3 62 17 30
2019 Project management 14 54 16 10 3 2 1 70 13 100
2019 Other services to the public 12 42 22 13 9 2 0 55 23 178
2019 None of the above 18 36 20 15 10 0 0 54 25 146
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 6 94 65
2022 Federal regulators 11 89 20
2022 Compliance, inspection and enforcement 3 97 85
2022 Communications or public affairs 6 94 240
2022 Security 35 65 15
2022 Science and technology 8 92 345
2022 Administration and operations 11 89 495
2022 Human resources 13 87 225
2022 Financial management 6 94 160
2022 Procurement 4 96 45
2022 Real property 8 92 130
2022 Materiel management 7 93 30
2022 Information management 10 90 35
2022 Information technology 6 94 55
2022 Data sciences 3 97 30
2022 Policy 11 89 90
2022 Project management 8 92 340
2022 Other services to the public 11 89 275
2022 None of the above 9 91 375
2020 Client contact centre 14 86 48
2020 Federal regulators 7 93 14
2020 Compliance, inspection and enforcement 5 95 89
2020 Communications or public affairs 10 90 252
2020 Security 9 91 10
2020 Science and technology 8 92 402
2020 Administration and operations 10 90 529
2020 Human resources 8 92 213
2020 Financial management 4 96 178
2020 Procurement 7 93 52
2020 Real property 9 91 114
2020 Materiel management 12 88 22
2020 Information management 3 97 31
2020 Information technology 9 91 58
2020 Data sciences 11 89 27
2020 Policy 10 90 112
2020 Project management 6 94 270
2020 Other services to the public 9 91 338
2020 None of the above 9 91 446
2019 Client contact centre 13 87 174
2019 Federal regulators 14 86 14
2019 Compliance, inspection and enforcement 11 89 91
2019 Communications or public affairs 13 87 359
2019 Security 11 89 13
2019 Science and technology 9 91 409
2019 Administration and operations 12 88 579
2019 Human resources 13 87 253
2019 Financial management 11 89 164
2019 Procurement 21 79 46
2019 Real property 12 88 129
2019 Materiel management 0 100 31
2019 Information management 19 81 35
2019 Information technology 11 89 48
2019 Data sciences 9 91 43
2019 Policy 13 87 79
2019 Project management 12 88 286
2019 Other services to the public 12 88 846
2019 None of the above 12 88 650

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 65 35 15
2022 Science and technology 71 29 25
2022 Administration and operations 68 32 50
2022 Human resources 70 30 30
2022 Financial management 57 43 10
2022 Real property 63 37 10
2022 Policy 74 26 10
2022 Project management 39 61 30
2022 Other services to the public 42 58 30
2022 None of the above 50 50 35
2020 Communications or public affairs 29 71 25
2020 Science and technology 45 55 31
2020 Administration and operations 36 64 47
2020 Human resources 67 33 18
2020 Policy 50 50 10
2020 Project management 33 67 17
2020 Other services to the public 47 53 32
2020 None of the above 28 72 37

Question 85. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Communications or public affairs 57 43 15
2022 Science and technology 76 24 25
2022 Administration and operations 72 28 50
2022 Human resources 76 24 30
2022 Financial management 100 0 10
2022 Real property 68 32 10
2022 Policy 77 23 10
2022 Project management 73 27 30
2022 Other services to the public 76 24 30
2022 None of the above 55 45 35
2020 Communications or public affairs 71 29 25
2020 Science and technology 74 26 31
2020 Administration and operations 75 25 47
2020 Human resources 95 5 18
2020 Policy 70 30 10
2020 Project management 66 34 17
2020 Other services to the public 65 35 32
2020 None of the above 64 36 37
2019 Client contact centre 73 27 21
2019 Compliance, inspection and enforcement 63 37 11
2019 Communications or public affairs 86 14 44
2019 Science and technology 76 24 36
2019 Administration and operations 77 23 66
2019 Human resources 88 12 34
2019 Financial management 77 23 18
2019 Real property 64 36 16
2019 Policy 80 20 10
2019 Project management 75 25 32
2019 Other services to the public 82 18 98
2019 None of the above 74 26 70

Question 86. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Science and technology 50 28 15 7 0 0 0 78 7 20
2022 Administration and operations 40 30 12 5 9 3 2 73 14 40
2022 Human resources 53 31 4 12 0 0 0 84 12 25
2022 Financial management 83 9 0 0 8 0 0 92 8 10
2022 Project management 55 25 16 0 4 0 0 79 4 20
2022 Other services to the public 41 37 14 5 0 0 4 80 5 25
2022 None of the above 34 24 28 14 0 0 0 59 14 20
2020 Communications or public affairs 55 40 0 5 0 0 0 95 5 18
2020 Science and technology 40 41 5 5 4 4 0 85 10 23
2020 Administration and operations 49 41 2 2 5 0 0 90 8 35
2020 Human resources 77 12 6 6 0 0 0 89 6 17
2020 Project management 68 24 0 0 8 0 0 92 8 12
2020 Other services to the public 31 34 20 8 3 3 0 67 12 21
2020 None of the above 43 26 14 11 7 0 0 69 17 24
2019 Client contact centre 38 33 5 12 5 7 0 77 18 14
2019 Communications or public affairs 43 38 2 0 2 0 14 94 3 37
2019 Science and technology 33 60 0 7 0 0 0 93 7 27
2019 Administration and operations 47 31 11 8 0 0 2 80 9 50
2019 Human resources 63 30 0 7 0 0 0 93 7 30
2019 Financial management 55 23 6 16 0 0 0 77 16 14
2019 Real property 54 36 10 0 0 0 0 90 0 11
2019 Project management 57 32 8 4 0 0 0 88 4 25
2019 Other services to the public 48 37 7 4 3 0 2 86 7 77
2019 None of the above 44 31 12 6 4 3 0 77 11 54

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 29 43 9 4 4 3 7 80 10 65
2022 Federal regulators 35 42 5 13 0 5 0 80 14 20
2022 Compliance, inspection and enforcement 38 32 8 7 7 5 4 76 15 85
2022 Communications or public affairs 43 39 7 5 2 2 1 85 8 235
2022 Security 44 29 7 20 0 0 0 73 20 15
2022 Science and technology 39 41 6 9 1 3 1 84 10 345
2022 Administration and operations 44 32 8 6 5 3 2 80 11 495
2022 Human resources 49 31 9 4 2 2 1 84 7 225
2022 Financial management 45 33 10 5 1 3 2 82 7 160
2022 Procurement 42 35 16 0 4 0 3 79 4 45
2022 Real property 41 38 7 7 0 4 2 84 8 130
2022 Materiel management 25 53 16 0 6 0 0 78 6 30
2022 Information management 60 25 5 2 2 3 2 89 5 35
2022 Information technology 58 19 6 0 6 4 8 87 6 55
2022 Data sciences 51 31 5 2 0 6 4 92 3 30
2022 Policy 54 29 7 4 2 3 1 87 6 90
2022 Project management 42 37 11 5 0 3 1 83 6 340
2022 Other services to the public 33 39 13 8 1 3 4 77 9 270
2022 None of the above 36 34 10 8 3 6 3 77 12 375
2020 Client contact centre 34 46 11 4 4 0 0 80 8 49
2020 Federal regulators 30 48 7 7 0 0 9 85 8 14
2020 Compliance, inspection and enforcement 37 38 6 11 6 0 2 77 17 89
2020 Communications or public affairs 52 30 8 4 2 2 3 86 6 254
2020 Security 68 12 21 0 0 0 0 79 0 10
2020 Science and technology 46 33 8 7 1 2 3 84 8 402
2020 Administration and operations 50 32 8 3 1 4 2 87 4 527
2020 Human resources 61 29 4 3 0 1 1 93 3 214
2020 Financial management 51 34 6 5 1 2 1 88 6 178
2020 Procurement 48 33 7 6 0 4 2 86 7 52
2020 Real property 49 33 6 6 3 2 1 84 9 115
2020 Materiel management 38 46 3 0 0 7 6 97 0 22
2020 Information management 54 30 6 0 0 0 9 93 0 32
2020 Information technology 40 50 2 5 2 0 2 92 7 59
2020 Data sciences 51 36 4 7 0 0 3 89 7 27
2020 Policy 51 27 9 5 1 4 3 84 7 112
2020 Project management 48 32 7 6 3 3 1 83 9 269
2020 Other services to the public 34 34 15 5 3 3 5 75 8 339
2020 None of the above 40 31 15 5 4 3 3 75 9 447
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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Total responses
2022 Client contact centre 43 37 20 0 65
2022 Federal regulators 24 61 15 0 20
2022 Compliance, inspection and enforcement 51 27 19 3 85
2022 Communications or public affairs 28 49 21 1 240
2022 Security 20 48 32 0 15
2022 Science and technology 41 39 20 0 345
2022 Administration and operations 36 46 16 1 495
2022 Human resources 32 59 9 0 225
2022 Financial management 32 57 11 0 160
2022 Procurement 40 53 7 0 45
2022 Real property 25 57 16 2 130
2022 Materiel management 47 33 21 0 30
2022 Information management 31 33 33 3 35
2022 Information technology 29 47 22 1 55
2022 Data sciences 38 38 24 0 30
2022 Policy 31 52 17 0 90
2022 Project management 30 51 18 1 340
2022 Other services to the public 44 36 19 0 275
2022 None of the above 41 41 17 1 375
2020 Client contact centre 31 49 20 0 49
2020 Federal regulators 41 36 23 0 14
2020 Compliance, inspection and enforcement 61 20 18 1 89
2020 Communications or public affairs 31 49 19 0 254
2020 Security 61 9 30 0 10
2020 Science and technology 40 38 21 1 404
2020 Administration and operations 40 43 17 0 528
2020 Human resources 31 58 10 2 214
2020 Financial management 42 42 16 1 178
2020 Procurement 29 51 20 0 52
2020 Real property 42 44 14 0 115
2020 Materiel management 42 29 29 0 22
2020 Information management 25 45 30 0 32
2020 Information technology 30 52 17 0 59
2020 Data sciences 59 14 27 0 27
2020 Policy 44 37 18 1 113
2020 Project management 40 43 16 1 270
2020 Other services to the public 39 39 22 0 340
2020 None of the above 49 34 17 0 450

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 26 74 25
2022 Compliance, inspection and enforcement 47 53 40
2022 Communications or public affairs 60 40 65
2022 Science and technology 32 68 135
2022 Administration and operations 40 60 175
2022 Human resources 46 54 75
2022 Financial management 30 70 50
2022 Procurement 61 39 15
2022 Real property 34 66 30
2022 Materiel management 35 65 15
2022 Information management 55 45 10
2022 Information technology 49 51 15
2022 Data sciences 28 72 10
2022 Policy 40 60 25
2022 Project management 38 62 100
2022 Other services to the public 37 63 110
2022 None of the above 42 58 150
2020 Client contact centre 39 61 15
2020 Compliance, inspection and enforcement 22 78 54
2020 Communications or public affairs 37 63 79
2020 Science and technology 31 69 163
2020 Administration and operations 24 76 210
2020 Human resources 37 63 66
2020 Financial management 32 68 76
2020 Procurement 24 76 15
2020 Real property 43 57 48
2020 Information technology 46 54 18
2020 Data sciences 48 52 16
2020 Policy 36 64 50
2020 Project management 34 66 106
2020 Other services to the public 33 67 132
2020 None of the above 28 72 216

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 3 27 17 12 39 0 3 31 52 25
2022 Compliance, inspection and enforcement 5 24 11 39 20 0 2 30 59 40
2022 Communications or public affairs 11 27 15 15 27 1 3 40 44 65
2022 Science and technology 4 18 13 24 36 1 3 24 62 135
2022 Administration and operations 12 18 15 19 29 2 3 32 51 175
2022 Human resources 27 19 12 24 15 0 3 48 40 75
2022 Financial management 11 14 15 28 20 7 5 29 54 50
2022 Procurement 0 14 20 29 33 0 4 14 64 15
2022 Real property 4 20 23 20 31 0 2 24 52 30
2022 Materiel management 13 22 9 21 25 0 10 39 51 15
2022 Information management 14 14 6 0 55 11 0 31 62 10
2022 Information technology 10 27 4 16 42 0 0 38 58 15
2022 Data sciences 7 27 6 32 27 0 0 34 60 10
2022 Policy 13 20 9 23 29 4 3 35 55 25
2022 Project management 6 19 17 22 35 1 1 25 58 100
2022 Other services to the public 7 18 18 27 26 0 3 26 55 110
2022 None of the above 10 20 22 13 28 1 7 32 44 150
2020 Client contact centre 0 39 0 33 28 0 0 39 61 15
2020 Compliance, inspection and enforcement 3 19 16 30 29 0 2 23 60 54
2020 Communications or public affairs 7 32 13 26 18 0 4 41 45 79
2020 Science and technology 5 20 13 29 33 0 1 25 62 163
2020 Administration and operations 11 17 16 24 29 0 2 28 55 209
2020 Human resources 15 29 12 15 24 0 6 46 41 67
2020 Financial management 18 20 18 20 24 0 0 38 44 76
2020 Procurement 6 12 12 12 58 0 0 18 70 15
2020 Real property 11 25 13 21 29 0 2 37 50 48
2020 Information technology 12 12 29 16 22 0 11 26 42 18
2020 Data sciences 12 22 12 36 6 6 6 39 48 16
2020 Policy 4 22 18 30 20 4 2 27 54 50
2020 Project management 5 17 21 31 23 1 2 23 55 108
2020 Other services to the public 10 15 13 25 34 2 2 25 61 132
2020 None of the above 7 11 21 23 35 1 1 19 60 217

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 0 22 12 17 46 0 3 23 64 25
2022 Compliance, inspection and enforcement 0 23 25 20 30 0 2 23 51 40
2022 Communications or public affairs 5 19 17 17 32 2 8 27 54 65
2022 Science and technology 3 10 14 27 41 2 3 14 72 135
2022 Administration and operations 7 14 14 17 45 1 4 21 65 175
2022 Human resources 8 24 8 16 37 1 5 34 57 75
2022 Financial management 4 11 5 33 38 5 3 16 78 50
2022 Procurement 4 22 20 19 26 4 5 28 49 15
2022 Real property 0 24 16 24 36 0 0 24 60 30
2022 Materiel management 6 35 13 19 26 0 0 42 45 15
2022 Information management 6 20 10 0 52 11 0 30 59 10
2022 Information technology 10 26 0 26 38 0 0 36 64 15
2022 Data sciences 13 21 14 25 27 0 0 34 52 10
2022 Policy 4 20 12 14 46 4 0 25 63 25
2022 Project management 2 14 16 17 49 1 1 17 67 100
2022 Other services to the public 2 23 13 18 38 3 3 27 60 110
2022 None of the above 6 19 18 15 35 1 6 27 54 150
2020 Client contact centre 0 8 32 27 32 0 0 8 60 15
2020 Compliance, inspection and enforcement 5 9 15 35 32 2 2 15 69 54
2020 Communications or public affairs 8 22 14 25 29 0 2 31 55 79
2020 Science and technology 4 11 11 30 42 1 1 15 73 163
2020 Administration and operations 4 13 18 22 39 2 2 18 63 210
2020 Human resources 3 16 15 23 38 0 5 20 64 67
2020 Financial management 9 16 11 19 42 3 1 26 63 76
2020 Procurement 6 0 12 6 76 0 0 6 82 15
2020 Real property 3 18 17 10 50 0 2 22 61 48
2020 Information technology 6 12 15 23 33 6 5 20 63 18
2020 Data sciences 6 18 6 30 18 6 16 31 61 16
2020 Policy 0 16 25 24 30 4 0 17 57 50
2020 Project management 3 13 24 19 42 0 0 16 60 108
2020 Other services to the public 8 10 13 26 40 3 1 18 68 132
2020 None of the above 4 13 18 26 37 1 1 17 64 217

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 40 20 21 1 7 2 8 67 9 65
2022 Federal regulators 54 16 10 4 0 0 16 84 5 20
2022 Compliance, inspection and enforcement 26 24 22 8 7 5 10 58 16 85
2022 Communications or public affairs 43 24 9 5 4 3 12 78 11 240
2022 Security 36 28 15 0 13 0 7 69 14 15
2022 Science and technology 43 20 14 5 2 6 10 75 9 345
2022 Administration and operations 43 18 9 5 4 4 16 77 11 495
2022 Human resources 43 25 10 4 5 1 12 78 10 225
2022 Financial management 44 17 7 4 11 3 14 74 18 160
2022 Procurement 43 26 12 6 9 0 5 72 15 45
2022 Real property 43 22 14 4 3 2 12 76 8 130
2022 Materiel management 45 22 7 3 8 4 12 79 13 30
2022 Information management 36 13 15 4 4 15 12 68 12 35
2022 Information technology 36 24 15 3 8 4 9 70 13 55
2022 Data sciences 41 33 5 5 0 0 15 87 6 30
2022 Policy 46 14 11 6 4 1 17 73 13 90
2022 Project management 38 20 15 7 5 1 14 68 14 340
2022 Other services to the public 32 19 17 6 9 5 12 62 18 275
2022 None of the above 42 18 12 5 5 2 15 73 12 375
2020 Client contact centre 36 23 11 4 4 0 22 76 10 48
2020 Federal regulators 50 0 22 7 21 0 0 50 28 14
2020 Compliance, inspection and enforcement 39 16 23 10 7 2 3 58 18 89
2020 Communications or public affairs 41 22 15 5 6 1 10 71 12 254
2020 Security 52 18 30 0 0 0 0 70 0 10
2020 Science and technology 43 24 12 6 5 1 9 75 12 404
2020 Administration and operations 45 19 12 7 8 1 8 71 16 526
2020 Human resources 47 22 11 8 4 1 7 75 13 214
2020 Financial management 47 20 14 4 7 0 8 73 12 178
2020 Procurement 42 32 6 7 6 0 7 80 14 52
2020 Real property 50 17 16 9 7 0 2 68 16 114
2020 Materiel management 38 42 7 11 3 0 0 80 14 22
2020 Information management 30 27 18 6 8 0 12 64 16 32
2020 Information technology 45 25 14 10 2 2 3 74 12 59
2020 Data sciences 37 21 24 7 0 0 10 66 8 27
2020 Policy 39 16 14 8 5 2 16 67 16 113
2020 Project management 43 17 16 7 7 2 9 67 15 269
2020 Other services to the public 39 21 11 10 8 4 7 67 20 338
2020 None of the above 42 19 13 10 8 1 7 66 20 446
2019 Client contact centre 33 18 15 10 7 2 15 61 21 168
2019 Federal regulators 26 12 26 0 30 0 6 40 32 14
2019 Compliance, inspection and enforcement 35 15 11 14 13 1 10 57 31 90
2019 Communications or public affairs 36 21 18 6 7 3 9 65 15 357
2019 Security 42 4 16 21 0 12 5 55 26 13
2019 Science and technology 39 21 16 8 8 1 7 66 17 406
2019 Administration and operations 38 19 20 6 9 1 7 62 16 578
2019 Human resources 40 16 16 9 11 0 7 61 22 251
2019 Financial management 39 15 16 11 14 1 5 57 26 163
2019 Procurement 26 20 20 11 15 0 7 50 29 46
2019 Real property 43 13 15 12 11 0 6 60 24 128
2019 Materiel management 29 19 15 7 25 2 4 51 33 31
2019 Information management 32 18 17 9 5 3 15 62 18 35
2019 Information technology 34 30 15 7 8 6 0 67 16 48
2019 Data sciences 38 9 23 9 4 2 14 57 16 43
2019 Policy 32 34 10 8 9 0 8 71 18 79
2019 Project management 39 17 19 13 8 1 2 58 22 285
2019 Other services to the public 40 22 13 8 9 2 7 67 18 847
2019 None of the above 39 17 12 7 13 2 8 63 23 645
2018 Client contact centre 29 16 23 12 9 0 11 50 24 203
2018 Compliance, inspection and enforcement 28 16 21 16 10 1 8 48 29 90
2018 Communications or public affairs 38 20 18 9 7 1 7 63 18 349
2018 Security 26 17 15 21 4 17 0 52 30 16
2018 Science and technology 34 26 17 7 6 1 8 67 14 399
2018 Administration and operations 40 18 15 10 11 1 6 62 22 584
2018 Human resources 36 17 13 9 14 1 9 59 26 235
2018 Financial management 40 23 10 8 8 2 9 71 18 160
2018 Procurement 34 13 24 13 2 0 14 54 18 43
2018 Real property 33 18 14 16 10 1 9 56 28 115
2018 Materiel management 32 25 10 14 14 0 6 61 29 38
2018 Information management 37 17 20 7 0 0 18 66 9 34
2018 Information technology 46 22 18 2 10 0 2 69 13 49
2018 Data sciences 53 18 9 12 0 3 5 77 13 33
2018 Policy 31 24 20 8 9 0 7 60 19 84
2018 Project management 38 21 16 9 8 0 7 64 19 313
2018 Other services to the public 37 17 16 9 12 2 7 60 23 784
2018 None of the above 39 17 15 8 12 1 8 62 22 610
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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)
40% (2 out of 5 days)
(%)
60% (3 out of 5 days)
(%)
80% (4 out of 5 days)
(%)
Other Please specify
(%)
Total responses
2022 Client contact centre 35 22 11 18 13 30
2022 Compliance, inspection and enforcement 14 9 12 43 21 20
2022 Communications or public affairs 41 19 14 13 14 105
2022 Science and technology 17 19 24 24 17 195
2022 Administration and operations 29 22 19 23 7 225
2022 Human resources 49 19 11 6 15 70
2022 Financial management 29 14 18 16 22 50
2022 Real property 43 23 13 13 9 60
2022 Information management 45 23 9 0 23 10
2022 Information technology 58 11 4 4 23 20
2022 Data sciences 7 14 53 14 12 15
2022 Policy 28 19 22 24 8 25
2022 Project management 35 21 14 15 15 165
2022 Other services to the public 11 16 21 47 6 90
2022 None of the above 18 18 15 32 17 120

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 68 32 45
2022 Federal regulators 63 37 15
2022 Compliance, inspection and enforcement 59 41 75
2022 Communications or public affairs 67 33 135
2022 Security 64 36 10
2022 Science and technology 57 43 280
2022 Administration and operations 74 26 390
2022 Human resources 71 29 95
2022 Financial management 78 22 75
2022 Procurement 70 30 15
2022 Real property 64 36 85
2022 Materiel management 86 14 25
2022 Information management 70 30 15
2022 Information technology 51 49 25
2022 Data sciences 65 35 20
2022 Policy 69 31 35
2022 Project management 59 41 220
2022 Other services to the public 87 13 245
2022 None of the above 82 18 285

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 48 52 45
2022 Federal regulators 49 51 15
2022 Compliance, inspection and enforcement 49 51 75
2022 Communications or public affairs 46 54 135
2022 Security 33 67 10
2022 Science and technology 46 54 285
2022 Administration and operations 49 51 395
2022 Human resources 44 56 95
2022 Financial management 54 46 75
2022 Procurement 16 84 15
2022 Real property 44 56 85
2022 Materiel management 52 48 25
2022 Information management 33 67 15
2022 Information technology 38 62 25
2022 Data sciences 36 64 20
2022 Policy 44 56 35
2022 Project management 52 48 220
2022 Other services to the public 49 51 245
2022 None of the above 43 57 280

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 60 40 45
2022 Federal regulators 68 32 15
2022 Compliance, inspection and enforcement 54 46 75
2022 Communications or public affairs 76 24 135
2022 Security 53 47 10
2022 Science and technology 72 28 285
2022 Administration and operations 65 35 395
2022 Human resources 74 26 95
2022 Financial management 68 32 75
2022 Procurement 34 66 15
2022 Real property 64 36 85
2022 Materiel management 50 50 25
2022 Information management 65 35 15
2022 Information technology 40 60 25
2022 Data sciences 71 29 20
2022 Policy 76 24 35
2022 Project management 69 31 220
2022 Other services to the public 54 46 245
2022 None of the above 52 48 280

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 60 40 45
2022 Federal regulators 62 38 15
2022 Compliance, inspection and enforcement 50 50 75
2022 Communications or public affairs 67 33 135
2022 Security 42 58 10
2022 Science and technology 64 36 285
2022 Administration and operations 58 42 395
2022 Human resources 55 45 95
2022 Financial management 64 36 75
2022 Procurement 33 67 15
2022 Real property 55 45 85
2022 Materiel management 41 59 25
2022 Information management 40 60 15
2022 Information technology 42 58 25
2022 Data sciences 68 32 20
2022 Policy 70 30 35
2022 Project management 68 32 220
2022 Other services to the public 61 39 245
2022 None of the above 50 50 280

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 41 59 45
2022 Federal regulators 57 43 15
2022 Compliance, inspection and enforcement 43 57 75
2022 Communications or public affairs 37 63 135
2022 Security 10 90 10
2022 Science and technology 37 63 285
2022 Administration and operations 43 57 395
2022 Human resources 27 73 95
2022 Financial management 27 73 75
2022 Procurement 16 84 15
2022 Real property 37 63 85
2022 Materiel management 32 68 25
2022 Information management 51 49 15
2022 Information technology 32 68 25
2022 Data sciences 31 69 20
2022 Policy 38 62 35
2022 Project management 42 58 220
2022 Other services to the public 30 70 245
2022 None of the above 26 74 280

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 55 45 45
2022 Federal regulators 59 41 15
2022 Compliance, inspection and enforcement 53 47 75
2022 Communications or public affairs 52 48 135
2022 Security 39 61 10
2022 Science and technology 62 38 285
2022 Administration and operations 63 37 395
2022 Human resources 49 51 95
2022 Financial management 63 37 75
2022 Procurement 37 63 15
2022 Real property 49 51 85
2022 Materiel management 37 63 25
2022 Information management 40 60 15
2022 Information technology 51 49 25
2022 Data sciences 63 37 20
2022 Policy 66 34 35
2022 Project management 54 46 220
2022 Other services to the public 46 54 245
2022 None of the above 46 54 280

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 29 71 45
2022 Federal regulators 53 47 15
2022 Compliance, inspection and enforcement 41 59 75
2022 Communications or public affairs 33 67 135
2022 Security 39 61 10
2022 Science and technology 41 59 285
2022 Administration and operations 42 58 395
2022 Human resources 22 78 95
2022 Financial management 43 57 75
2022 Procurement 37 63 15
2022 Real property 35 65 85
2022 Materiel management 15 85 25
2022 Information management 27 73 15
2022 Information technology 31 69 25
2022 Data sciences 39 61 20
2022 Policy 37 63 35
2022 Project management 37 63 220
2022 Other services to the public 31 69 245
2022 None of the above 30 70 280

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 34 66 45
2022 Federal regulators 33 67 15
2022 Compliance, inspection and enforcement 51 49 75
2022 Communications or public affairs 28 72 135
2022 Security 33 67 10
2022 Science and technology 31 69 285
2022 Administration and operations 39 61 395
2022 Human resources 29 71 95
2022 Financial management 28 72 75
2022 Procurement 37 63 15
2022 Real property 46 54 85
2022 Materiel management 65 35 25
2022 Information management 23 77 15
2022 Information technology 32 68 25
2022 Data sciences 37 63 20
2022 Policy 32 68 35
2022 Project management 38 62 220
2022 Other services to the public 51 49 245
2022 None of the above 52 48 280

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 42 58 45
2022 Federal regulators 38 62 15
2022 Compliance, inspection and enforcement 41 59 75
2022 Communications or public affairs 16 84 135
2022 Security 10 90 10
2022 Science and technology 21 79 285
2022 Administration and operations 40 60 395
2022 Human resources 32 68 95
2022 Financial management 31 69 75
2022 Procurement 29 71 15
2022 Real property 35 65 85
2022 Materiel management 36 64 25
2022 Information management 18 82 15
2022 Information technology 20 80 25
2022 Data sciences 31 69 20
2022 Policy 36 64 35
2022 Project management 28 72 220
2022 Other services to the public 32 68 245
2022 None of the above 28 72 280

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 34 66 45
2022 Federal regulators 72 28 15
2022 Compliance, inspection and enforcement 45 55 75
2022 Communications or public affairs 48 52 135
2022 Security 33 67 10
2022 Science and technology 48 52 285
2022 Administration and operations 49 51 395
2022 Human resources 38 62 95
2022 Financial management 48 52 75
2022 Procurement 5 95 15
2022 Real property 49 51 85
2022 Materiel management 53 47 25
2022 Information management 40 60 15
2022 Information technology 23 77 25
2022 Data sciences 39 61 20
2022 Policy 47 53 35
2022 Project management 44 56 220
2022 Other services to the public 44 56 245
2022 None of the above 37 63 280

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 55 45 45
2022 Federal regulators 50 50 15
2022 Compliance, inspection and enforcement 57 43 75
2022 Communications or public affairs 38 62 135
2022 Security 38 62 10
2022 Science and technology 57 43 285
2022 Administration and operations 46 54 395
2022 Human resources 27 73 95
2022 Financial management 37 63 75
2022 Procurement 42 58 15
2022 Real property 38 62 85
2022 Materiel management 36 64 25
2022 Information management 24 76 15
2022 Information technology 23 77 25
2022 Data sciences 41 59 20
2022 Policy 27 73 35
2022 Project management 40 60 220
2022 Other services to the public 59 41 245
2022 None of the above 56 44 280

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 5 95 45
2022 Federal regulators 6 94 15
2022 Compliance, inspection and enforcement 7 93 75
2022 Communications or public affairs 4 96 135
2022 Security 11 89 10
2022 Science and technology 16 84 285
2022 Administration and operations 3 97 395
2022 Human resources 4 96 95
2022 Financial management 2 98 75
2022 Procurement 21 79 15
2022 Real property 10 90 85
2022 Materiel management 2 98 25
2022 Information management 6 94 15
2022 Information technology 22 78 25
2022 Data sciences 14 86 20
2022 Policy 9 91 35
2022 Project management 9 91 220
2022 Other services to the public 3 97 245
2022 None of the above 8 92 280

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Client contact centre 5 95 45
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 3 97 75
2022 Communications or public affairs 6 94 135
2022 Security 8 92 10
2022 Science and technology 4 96 285
2022 Administration and operations 10 90 395
2022 Human resources 4 96 95
2022 Financial management 11 89 75
2022 Procurement 5 95 15
2022 Real property 5 95 85
2022 Materiel management 0 100 25
2022 Information management 15 85 15
2022 Information technology 12 88 25
2022 Data sciences 0 100 20
2022 Policy 5 95 35
2022 Project management 4 96 220
2022 Other services to the public 8 92 245
2022 None of the above 10 90 280

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 43 19 2 7 7 5 16 79 18 45
2022 Federal regulators 71 21 0 0 0 0 7 100 0 15
2022 Compliance, inspection and enforcement 44 9 13 8 2 0 25 70 13 75
2022 Communications or public affairs 82 12 2 1 0 1 1 96 1 135
2022 Security 76 13 11 0 0 0 0 89 0 10
2022 Science and technology 75 12 6 1 1 2 2 91 2 285
2022 Administration and operations 59 16 7 1 3 1 14 87 5 390
2022 Human resources 77 13 4 1 3 0 3 92 4 95
2022 Financial management 69 18 3 4 1 0 5 91 5 75
2022 Procurement 54 35 5 0 0 0 6 94 0 15
2022 Real property 56 23 5 0 2 0 14 92 3 85
2022 Materiel management 34 16 2 6 0 0 42 86 11 25
2022 Information management 88 5 0 0 0 7 0 100 0 15
2022 Information technology 67 19 6 4 3 0 0 87 8 25
2022 Data sciences 84 11 0 0 5 0 0 95 5 20
2022 Policy 76 22 2 0 0 0 0 98 0 35
2022 Project management 69 14 3 3 6 1 4 88 9 220
2022 Other services to the public 36 20 12 3 6 0 22 72 12 245
2022 None of the above 41 17 7 4 8 2 22 76 15 280

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 9 9 4 10 38 12 17 69 25 45
2022 Federal regulators 8 22 6 42 22 0 0 64 30 15
2022 Compliance, inspection and enforcement 6 7 13 14 22 8 29 58 21 75
2022 Communications or public affairs 7 20 18 18 30 3 5 51 29 135
2022 Security 9 0 0 32 59 0 0 91 9 10
2022 Science and technology 5 25 16 21 26 3 4 51 32 285
2022 Administration and operations 6 11 22 18 27 4 12 54 20 395
2022 Human resources 3 17 19 19 38 5 0 59 21 95
2022 Financial management 5 18 23 12 31 3 8 48 26 75
2022 Procurement 0 11 38 23 28 0 0 52 11 15
2022 Real property 1 14 25 16 26 2 17 51 18 85
2022 Materiel management 6 21 15 19 4 5 29 35 43 25
2022 Information management 9 17 20 0 40 7 7 47 30 15
2022 Information technology 0 13 7 13 50 5 11 75 16 25
2022 Data sciences 10 14 16 32 28 0 0 59 24 20
2022 Policy 13 30 11 12 30 0 5 43 45 35
2022 Project management 5 20 18 17 29 4 7 51 28 220
2022 Other services to the public 9 16 23 9 16 5 21 34 34 245
2022 None of the above 6 15 19 9 22 7 22 44 29 285

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2022 Client contact centre 11 23 8 9 35 13 1 51 39 45
2022 Federal regulators 36 36 8 9 10 0 0 19 73 15
2022 Compliance, inspection and enforcement 13 24 12 10 21 11 10 39 46 75
2022 Communications or public affairs 14 26 14 18 25 2 0 44 41 135
2022 Security 0 13 21 9 56 0 0 66 13 10
2022 Science and technology 13 33 19 17 14 3 0 33 48 285
2022 Administration and operations 11 27 21 14 17 5 6 34 43 395
2022 Human resources 9 34 13 11 28 5 0 42 44 95
2022 Financial management 9 37 19 15 18 0 3 33 47 75
2022 Procurement 0 28 29 10 33 0 0 43 28 15
2022 Real property 6 26 25 12 20 5 7 35 37 85
2022 Materiel management 9 27 19 10 8 17 9 25 49 25
2022 Information management 0 28 17 0 34 20 0 43 35 15
2022 Information technology 0 17 24 4 50 5 0 57 18 25
2022 Data sciences 20 21 20 19 21 0 0 39 41 20
2022 Policy 16 44 13 13 9 6 0 23 63 35
2022 Project management 15 30 22 15 15 2 1 31 46 220
2022 Other services to the public 13 23 21 10 12 11 10 29 45 245
2022 None of the above 7 24 18 12 14 8 16 35 41 285
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