2022 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	34	0	8	2	0	0	90	10	45
2022	Does not provide services to public	62	30	3	4	2	0	0	91	6	110

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	87	11	0	2	0	0	0	98	2	45
2022	Does not provide services to public	87	11	1	0	1	1	0	98	1	110

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	31	8	6	4	0	0	81	10	45
2022	Does not provide services to public	59	29	6	4	1	1	1	89	5	110
2019	Provides services to public	50	32	9	4	4	0	0	83	8	47
2019	Does not provide services to public	57	30	3	5	4	0	0	87	10	89

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	24	5	6	4	0	0	85	10	45
2022	Does not provide services to public	49	35	7	6	2	0	1	85	8	110
2019	Provides services to public	41	30	13	14	2	0	0	71	16	47
2019	Does not provide services to public	50	32	7	8	1	1	1	84	9	89
2018	Provides services to public	42	35	10	12	0	0	0	78	12	40
2018	Does not provide services to public	39	42	6	11	2	0	0	81	13	83

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	66	22	4	6	2	0	88	8	45
2022	Does not provide services to public	70	24	2	2	1	1	95	3	110
2019	Provides services to public	54	26	13	2	4	0	80	7	47
2019	Does not provide services to public	62	31	7	0	0	0	93	0	89

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	25	2	4	4	0	89	8	45
2022	Does not provide services to public	62	26	5	4	4	0	88	7	110
2019	Provides services to public	54	31	8	6	0	0	86	6	46
2019	Does not provide services to public	62	31	1	2	3	1	94	5	88
2018	Provides services to public	47	28	15	7	2	0	75	10	40
2018	Does not provide services to public	49	37	4	6	1	2	89	8	83

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	36	4	8	4	84	12	45
2022	Does not provide services to public	52	33	7	7	1	85	8	110
2019	Provides services to public	50	34	4	5	8	83	13	47
2019	Does not provide services to public	50	41	5	1	2	91	3	89
2018	Provides services to public	33	53	5	5	5	85	10	40
2018	Does not provide services to public	37	42	11	7	2	79	10	83

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	38	10	6	2	0	82	8	45
2022	Does not provide services to public	51	33	6	9	1	0	85	10	110
2019	Provides services to public	43	31	13	9	4	0	74	13	47
2019	Does not provide services to public	55	31	9	4	0	1	87	4	89
2018	Provides services to public	37	35	10	7	10	0	72	17	40
2018	Does not provide services to public	34	44	7	7	7	0	78	15	82

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	44	0	4	2	0	94	6	45
2022	Does not provide services to public	44	36	8	8	4	0	80	11	110
2019	Provides services to public	42	38	10	7	4	0	80	10	47
2019	Does not provide services to public	44	45	6	4	0	1	89	4	88
2018	Provides services to public	42	28	15	8	7	0	70	15	40
2018	Does not provide services to public	34	48	9	6	2	0	82	9	81

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	71	23	4	2	0	0	94	2	45
2022	Does not provide services to public	58	27	9	4	2	0	85	6	110
2019	Provides services to public	61	26	4	4	2	2	89	7	47
2019	Does not provide services to public	58	37	3	2	0	0	95	2	89
2018	Provides services to public	67	30	3	0	0	0	97	0	40
2018	Does not provide services to public	47	43	5	4	1	0	90	5	83

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	37	6	9	2	83	11	45
2022	Does not provide services to public	53	27	10	6	4	80	10	110
2019	Provides services to public	37	40	10	7	6	77	13	47
2019	Does not provide services to public	62	31	4	3	0	93	3	88
2018	Provides services to public	37	37	7	8	10	75	18	40
2018	Does not provide services to public	42	37	7	11	2	80	13	83

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	57	30	4	5	4	0	87	9	45
2022	Does not provide services to public	59	32	6	3	1	0	90	4	110
2019	Provides services to public	51	37	4	4	2	2	89	6	46
2019	Does not provide services to public	68	27	5	0	0	0	95	0	89
2018	Provides services to public	50	37	8	5	0	0	87	5	40
2018	Does not provide services to public	48	40	8	2	1	0	88	4	83

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	35	8	6	4	0	0	82	10	45
2022	Does not provide services to public	50	32	11	4	2	0	1	83	6	110
2019	Provides services to public	35	35	15	11	4	0	0	70	15	47
2019	Does not provide services to public	51	35	11	1	0	1	0	87	1	88
2018	Provides services to public	35	35	15	13	2	0	0	70	15	40
2018	Does not provide services to public	28	48	15	7	1	0	0	77	9	83

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	51	40	6	3	0	0	92	3	45
2022	Does not provide services to public	54	31	10	4	2	0	85	5	110
2019	Provides services to public	49	25	20	0	5	0	74	5	47
2019	Does not provide services to public	52	40	4	5	0	0	91	5	89
2018	Provides services to public	47	30	5	10	5	2	79	16	40
2018	Does not provide services to public	36	37	14	10	4	0	73	13	83

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	44	4	4	2	90	6	45
2022	Does not provide services to public	53	31	8	6	2	84	8	110
2019	Provides services to public	45	35	16	2	2	80	4	47
2019	Does not provide services to public	53	39	3	5	0	92	5	88
2018	Provides services to public	37	35	13	12	2	73	15	40
2018	Does not provide services to public	34	43	13	7	2	77	10	83

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	60	28	2	6	4	88	10	45
2022	Does not provide services to public	58	30	6	5	1	88	6	110
2019	Provides services to public	50	30	11	4	4	81	8	47
2019	Does not provide services to public	68	27	4	1	1	94	2	89
2018	Provides services to public	57	23	13	2	5	80	7	40
2018	Does not provide services to public	41	41	12	4	1	83	5	82

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	27	6	11	8	0	75	19	45
2022	Does not provide services to public	32	38	17	8	4	1	70	12	110
2019	Provides services to public	22	33	25	13	7	0	56	20	47
2019	Does not provide services to public	28	42	20	8	1	0	70	10	88
2018	Provides services to public	20	28	27	13	12	0	48	25	40
2018	Does not provide services to public	30	29	27	11	2	0	60	14	82

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	14	30	22	19	4	0	43	25	45
2022	Does not provide services to public	9	19	42	16	13	0	1	30	28	110
2019	Provides services to public	7	36	29	14	14	0	0	28	43	47
2019	Does not provide services to public	4	17	43	23	13	1	0	36	21	89
2018	Provides services to public	20	10	37	18	12	0	2	31	30	40
2018	Does not provide services to public	5	18	41	28	7	0	1	35	23	83

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	9	37	11	21	3	2	33	28	45
2022	Does not provide services to public	3	20	24	30	21	0	2	52	24	110
2019	Provides services to public	9	20	34	24	10	0	4	35	30	47
2019	Does not provide services to public	7	10	22	31	27	2	1	60	17	89
2018	Provides services to public	12	23	35	23	5	0	2	28	36	40
2018	Does not provide services to public	7	15	23	32	19	1	3	53	23	83

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	4	15	24	21	28	2	6	53	21	45
2022	Does not provide services to public	4	11	32	26	24	0	2	51	16	110
2019	Provides services to public	0	18	25	34	17	0	6	54	19	46
2019	Does not provide services to public	4	10	28	33	23	1	1	58	14	89
2018	Provides services to public	5	10	42	28	13	0	2	42	15	40
2018	Does not provide services to public	3	13	29	36	17	0	3	54	16	83

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	8	21	8	24	10	2	37	39	45
2022	Does not provide services to public	13	21	23	20	20	1	2	41	34	110
2019	Provides services to public	10	28	24	19	9	2	8	31	42	46
2019	Does not provide services to public	1	15	32	23	23	3	2	49	18	89
2018	Provides services to public	25	28	25	15	5	2	0	21	54	40
2018	Does not provide services to public	16	18	24	25	11	1	5	38	36	83

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	17	27	19	10	5	3	31	40	45
2022	Does not provide services to public	6	17	20	26	22	5	3	52	26	110
2019	Provides services to public	10	33	26	14	12	2	4	28	45	47
2019	Does not provide services to public	5	12	32	31	14	5	1	48	17	89
2018	Provides services to public	5	15	37	30	8	2	2	40	21	40
2018	Does not provide services to public	7	14	35	24	12	2	4	39	23	82

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	14	16	29	21	2	3	52	31	45
2022	Does not provide services to public	3	17	26	26	23	2	3	52	21	110
2019	Provides services to public	2	17	31	35	9	2	4	47	20	47
2019	Does not provide services to public	6	8	33	31	20	1	1	52	14	89
2018	Provides services to public	10	17	28	37	5	0	2	44	28	40
2018	Does not provide services to public	7	16	27	34	12	0	4	48	24	82

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	6	6	26	32	27	3	61	12	45
2022	Does not provide services to public	0	7	17	33	41	2	76	7	110
2019	Provides services to public	0	11	22	38	24	5	66	12	47
2019	Does not provide services to public	3	4	23	36	33	0	70	7	89

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	32	27	6	6	8	17	4	75	18	45
2022	Does not provide services to public	42	27	11	3	2	6	11	81	6	110
2019	Provides services to public	38	32	11	4	7	2	6	77	11	47
2019	Does not provide services to public	44	22	6	4	4	7	13	83	10	88
2018	Provides services to public	33	25	18	7	0	13	5	70	9	40
2018	Does not provide services to public	26	33	11	14	5	6	5	66	21	81

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	66	19	10	2	2	2	0	86	4	45
2022	Does not provide services to public	67	24	4	3	2	0	0	91	5	110
2019	Provides services to public	40	34	13	4	8	0	0	74	13	47
2019	Does not provide services to public	65	22	4	4	4	0	1	88	8	89
2018	Provides services to public	43	27	10	10	8	2	0	72	18	40
2018	Does not provide services to public	41	34	9	10	4	3	0	77	14	80

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	21	3	2	0	0	95	2	45
2022	Does not provide services to public	77	21	1	0	1	0	98	1	110
2019	Provides services to public	63	28	4	2	2	0	91	4	47
2019	Does not provide services to public	70	22	4	3	0	1	93	3	88
2018	Provides services to public	55	35	2	7	0	0	90	7	40
2018	Does not provide services to public	47	37	11	3	3	0	84	5	81

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	69	20	5	6	0	0	89	6	45
2022	Does not provide services to public	63	28	8	0	1	0	91	1	110
2019	Provides services to public	44	40	9	2	4	2	85	6	47
2019	Does not provide services to public	71	25	2	0	1	1	97	1	89
2018	Provides services to public	48	37	10	5	0	0	85	5	40
2018	Does not provide services to public	49	34	11	5	0	0	83	5	79

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	24	14	0	4	7	7	79	5	45
2022	Does not provide services to public	61	24	9	0	0	4	2	90	0	110

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	18	11	4	2	10	7	79	7	45
2022	Does not provide services to public	58	23	9	2	1	4	2	87	3	110

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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	67	19	7	0	0	0	7	93	0	45
2022	Does not provide services to public	66	23	7	2	1	0	1	90	3	110
2019	Provides services to public	59	23	9	0	4	2	4	87	4	47
2019	Does not provide services to public	69	19	5	1	0	2	3	93	2	89

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	68	23	4	4	0	0	0	92	4	45
2022	Does not provide services to public	60	29	6	3	1	0	0	90	4	110
2019	Provides services to public	57	23	12	2	4	2	0	82	6	47
2019	Does not provide services to public	59	25	10	3	1	0	1	85	5	89
2018	Provides services to public	60	17	10	7	5	0	0	78	12	40
2018	Does not provide services to public	45	33	10	10	2	0	0	78	12	82

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	78	14	2	3	0	0	3	95	3	45
2022	Does not provide services to public	68	20	7	4	1	0	0	88	5	110

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	18	4	4	0	0	0	92	4	45
2022	Does not provide services to public	69	22	3	5	1	0	0	91	6	110
2019	Provides services to public	57	25	13	0	4	0	2	83	4	47
2019	Does not provide services to public	64	25	7	2	1	1	0	90	4	87
2018	Provides services to public	48	28	7	15	2	0	0	75	17	40
2018	Does not provide services to public	51	31	7	6	4	0	0	83	10	82

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	84	8	0	6	2	0	0	92	8	45
2022	Does not provide services to public	77	16	2	1	4	1	0	94	5	110

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	15	4	6	0	0	0	89	6	45
2022	Does not provide services to public	65	27	3	3	2	0	0	92	5	110
2019	Provides services to public	60	22	10	2	4	2	0	83	6	45
2019	Does not provide services to public	68	24	2	4	0	1	1	94	4	89
2018	Provides services to public	60	17	12	5	5	0	0	78	10	40
2018	Does not provide services to public	52	29	11	6	1	0	0	82	7	82

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	93	5	0	2	0	0	98	2	45
2022	Does not provide services to public	91	7	0	1	1	0	98	2	110
2019	Provides services to public	83	4	10	2	0	0	87	2	47
2019	Does not provide services to public	93	5	0	1	0	1	99	1	88

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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	60	21	8	7	4	0	81	11	45
2022	Does not provide services to public	49	35	12	3	2	1	84	4	110
2019	Provides services to public	43	32	15	4	4	2	76	9	47
2019	Does not provide services to public	58	32	8	2	0	1	90	2	88
2018	Provides services to public	47	28	13	3	5	5	79	8	40
2018	Does not provide services to public	49	35	5	5	4	2	86	9	83

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	35	9	4	4	0	83	8	45
2022	Does not provide services to public	47	37	9	3	2	1	85	5	110
2019	Provides services to public	34	35	15	9	4	2	71	13	47
2019	Does not provide services to public	53	38	5	1	1	1	92	2	89
2018	Provides services to public	48	22	17	8	5	0	70	13	40
2018	Does not provide services to public	43	38	7	7	4	0	82	11	83

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	24	47	11	6	6	7	0	76	12	45
2022	Does not provide services to public	37	41	13	5	2	3	0	80	7	110
2019	Provides services to public	26	37	19	11	2	4	0	66	14	47
2019	Does not provide services to public	35	43	10	6	1	4	1	83	7	89
2018	Provides services to public	20	40	22	10	7	0	0	60	17	40
2018	Does not provide services to public	29	43	10	14	2	2	0	74	17	83

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	35	9	4	6	2	80	11	45
2022	Does not provide services to public	47	38	8	5	3	0	85	7	110
2019	Provides services to public	20	41	22	17	0	0	61	17	47
2019	Does not provide services to public	40	37	16	3	0	3	80	3	88
2018	Provides services to public	22	37	18	17	5	0	60	22	40
2018	Does not provide services to public	30	44	6	12	4	4	77	17	83

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	63	19	13	2	2	2	83	4	45
2022	Does not provide services to public	57	33	7	3	0	1	91	3	110
2019	Provides services to public	48	22	19	2	5	5	74	7	47
2019	Does not provide services to public	58	27	13	2	0	0	85	2	89

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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	44	8	2	2	0	88	4	45
2022	Does not provide services to public	55	29	5	7	3	1	84	10	110
2019	Provides services to public	48	26	22	4	0	0	75	4	47
2019	Does not provide services to public	58	38	3	1	0	0	96	1	89
2018	Provides services to public	52	35	10	2	0	0	87	2	40
2018	Does not provide services to public	50	38	8	1	1	1	89	2	83

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	38	10	6	10	2	74	16	45
2022	Does not provide services to public	37	33	17	11	3	0	69	14	110
2019	Provides services to public	30	22	22	16	7	2	54	23	47
2019	Does not provide services to public	29	49	11	6	1	4	81	7	88

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	33	4	10	2	0	3	83	13	45
2022	Does not provide services to public	50	33	7	6	2	2	0	85	8	110
2019	Provides services to public	45	39	9	4	4	0	0	83	8	46
2019	Does not provide services to public	52	27	6	7	1	7	1	85	8	88
2018	Provides services to public	37	50	8	0	0	5	0	92	0	40
2018	Does not provide services to public	43	35	9	6	2	4	1	82	9	82

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	24	10	7	4	3	78	11	45
2022	Does not provide services to public	44	42	9	3	1	2	87	4	110
2019	Provides services to public	37	38	19	2	2	2	76	5	47
2019	Does not provide services to public	46	35	15	1	0	3	83	1	88
2018	Provides services to public	45	35	17	0	0	2	82	0	40
2018	Does not provide services to public	38	39	15	2	4	2	79	6	83

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	21	15	7	6	22	3	63	17	45
2022	Does not provide services to public	33	22	20	6	4	12	3	64	12	110
2019	Provides services to public	26	18	34	9	4	9	0	49	14	47
2019	Does not provide services to public	31	21	16	9	2	17	3	65	14	88
2018	Provides services to public	23	33	13	12	5	15	0	65	20	40
2018	Does not provide services to public	19	26	22	11	6	12	4	54	20	83

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	27	16	7	4	2	73	11	45
2022	Does not provide services to public	41	34	10	9	3	3	78	12	110
2019	Provides services to public	29	32	13	11	11	4	63	24	47
2019	Does not provide services to public	40	41	10	4	3	2	83	7	88
2018	Provides services to public	22	25	25	13	12	2	49	26	40
2018	Does not provide services to public	34	34	13	10	5	4	71	15	82

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	57	10	15	4	6	0	8	73	11	45
2022	Does not provide services to public	54	26	7	4	3	2	3	85	7	110
2019	Provides services to public	59	21	11	4	2	0	4	82	6	47
2019	Does not provide services to public	62	20	9	2	1	0	6	87	3	88

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	17	4	6	4	2	2	86	10	45
2022	Does not provide services to public	53	24	13	4	2	1	3	80	6	110
2019	Provides services to public	50	21	11	5	5	6	2	77	10	47
2019	Does not provide services to public	61	25	6	1	0	0	7	92	1	88

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	78	6	0	0	2	6	7	98	2	45
2022	Does not provide services to public	85	2	3	1	2	2	5	94	3	110
2019	Provides services to public	67	11	7	4	0	9	2	87	5	46
2019	Does not provide services to public	85	1	2	2	0	1	8	95	2	88

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	79	4	2	2	2	2	9	94	4	45
2022	Does not provide services to public	85	3	3	1	0	0	9	96	1	110
2019	Provides services to public	75	9	0	5	2	0	8	92	8	46
2019	Does not provide services to public	82	5	1	0	0	0	12	99	0	88

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	25	28	22	15	6	0	4	55	21	45
2022	Does not provide services to public	20	25	23	15	10	4	4	49	26	110
2019	Provides services to public	29	25	19	4	22	2	0	55	26	47
2019	Does not provide services to public	28	30	16	10	9	2	4	62	20	88
2018	Provides services to public	20	17	15	28	17	2	0	38	46	40
2018	Does not provide services to public	20	25	12	14	23	2	2	48	39	83

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	48	6	6	0	0	0	88	6	45
2022	Does not provide services to public	41	43	13	2	0	0	0	85	2	110
2019	Provides services to public	34	30	20	8	2	4	2	68	11	47
2019	Does not provide services to public	44	48	5	2	0	1	0	93	2	88
2018	Provides services to public	32	40	15	5	2	5	0	76	8	40
2018	Does not provide services to public	36	38	16	5	4	1	0	75	9	82

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	23	8	6	2	2	83	9	45
2022	Does not provide services to public	55	30	9	2	1	3	88	3	110
2019	Provides services to public	32	38	22	2	4	2	72	6	46
2019	Does not provide services to public	54	35	7	4	0	0	89	4	88
2018	Provides services to public	43	50	8	0	0	0	92	0	40
2018	Does not provide services to public	39	40	14	5	0	2	81	5	82

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	36	6	9	0	16	83	10	45
2022	Does not provide services to public	40	32	17	3	2	7	77	5	110
2019	Provides services to public	41	35	10	7	4	2	78	11	47
2019	Does not provide services to public	47	35	10	2	0	5	87	2	88
2018	Provides services to public	49	26	21	5	0	0	74	5	39
2018	Does not provide services to public	37	42	9	7	0	5	83	8	83

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	29	15	19	4	4	22	6	61	12	45
2022	Does not provide services to public	29	23	20	9	1	19	0	63	12	110

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	20	6	4	6	6	8	82	12	45
2022	Does not provide services to public	53	28	5	4	0	4	5	90	5	110

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	0	4	4	6	51	4	30	87	6	45
2022	Does not provide services to public	1	1	5	3	51	2	36	88	3	110

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	9	21	18	10	0	39	3	52	17	45
2022	Does not provide services to public	13	17	17	4	1	43	5	58	9	110

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	23	2	0	4	0	94	4	45
2022	Does not provide services to public	70	23	4	2	1	0	93	3	110
2019	Provides services to public	55	24	13	5	4	0	79	8	47
2019	Does not provide services to public	70	28	0	1	0	1	99	1	88
2018	Provides services to public	60	33	8	0	0	0	92	0	40
2018	Does not provide services to public	58	32	7	2	0	0	90	2	83

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	18	5	4	2	0	88	6	45
2022	Does not provide services to public	65	22	7	4	2	0	87	6	110
2019	Provides services to public	53	23	13	5	6	0	76	11	46
2019	Does not provide services to public	69	24	2	3	0	1	94	3	88
2018	Provides services to public	57	20	15	7	0	0	78	7	40
2018	Does not provide services to public	48	33	11	5	4	0	81	9	83

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	22	7	6	4	0	83	10	45
2022	Does not provide services to public	60	28	4	7	1	0	87	8	110
2019	Provides services to public	46	35	4	10	6	0	81	16	47
2019	Does not provide services to public	72	21	3	2	0	1	94	2	88
2018	Provides services to public	50	30	17	2	0	0	80	2	40
2018	Does not provide services to public	44	33	15	6	2	0	77	9	82

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	51	23	8	10	6	2	0	75	17	45
2022	Does not provide services to public	57	19	11	6	2	5	0	80	8	110
2019	Provides services to public	39	24	19	13	4	0	0	63	17	47
2019	Does not provide services to public	63	12	13	3	1	6	1	81	5	88
2018	Provides services to public	35	27	20	8	7	2	0	64	15	40
2018	Does not provide services to public	43	23	18	10	4	2	0	68	14	83

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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2022	Provides services to public	35	31	34	45
2022	Does not provide services to public	28	35	38	110
2019	Provides services to public	28	26	46	47
2019	Does not provide services to public	14	55	31	88
2018	Provides services to public	27	25	48	40
2018	Does not provide services to public	30	39	30	83

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2022	Provides services to public	18	18	27	21	6	11	15
2022	Does not provide services to public	7	30	46	4	0	13	30
2019	Provides services to public	0	38	32	8	7	15	13
2019	Does not provide services to public	8	26	50	0	8	9	12
2018	Provides services to public	0	27	54	9	10	0	11
2018	Does not provide services to public	8	4	64	12	4	8	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	0	16	0	4	44	9	58	8	45
2022	Does not provide services to public	17	4	7	2	1	57	13	67	9	110
2019	Provides services to public	25	2	29	2	2	30	9	45	7	46
2019	Does not provide services to public	21	11	8	2	2	46	9	72	10	88
2018	Provides services to public	20	15	23	2	0	35	5	58	4	40
2018	Does not provide services to public	17	19	18	4	5	30	7	58	14	83

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	22	4	4	2	17	3	87	8	45
2022	Does not provide services to public	41	30	8	5	0	16	0	84	6	110
2019	Provides services to public	32	12	29	7	0	17	2	55	9	47
2019	Does not provide services to public	44	30	12	1	2	10	0	83	4	88
2018	Provides services to public	27	25	33	2	0	13	0	60	3	40
2018	Does not provide services to public	22	43	18	4	2	11	0	73	7	83

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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Provides services to public	13	87	47
2019	Does not provide services to public	0	100	88

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	22	4	10	4	2	49	9	61	14	45
2022	Does not provide services to public	17	9	11	2	0	54	8	67	5	110
2019	Provides services to public	20	0	30	5	2	36	7	35	13	47
2019	Does not provide services to public	22	8	7	1	1	51	10	76	6	87
2018	Provides services to public	20	8	23	0	0	45	5	55	0	40
2018	Does not provide services to public	14	20	17	2	1	36	8	63	6	83

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	20	5	8	0	17	0	85	10	45
2022	Does not provide services to public	37	35	11	2	0	14	0	85	2	110
2019	Provides services to public	28	16	22	10	2	20	2	56	16	47
2019	Does not provide services to public	43	27	13	1	1	16	0	82	3	87
2018	Provides services to public	30	22	33	2	0	12	0	60	3	40
2018	Does not provide services to public	20	39	17	2	1	20	0	74	4	83

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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	22	21	11	0	2	67	11	45
2022	Does not provide services to public	57	25	10	2	3	3	84	5	110
2019	Provides services to public	40	30	9	6	11	4	73	18	47
2019	Does not provide services to public	51	22	13	7	6	1	73	13	87
2018	Provides services to public	33	35	17	2	12	0	68	15	40
2018	Does not provide services to public	42	24	18	10	6	0	67	16	83

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	15	25	15	14	0	2	45	29	45
2022	Does not provide services to public	18	24	30	14	14	0	0	42	28	110
2019	Provides services to public	22	25	22	17	13	0	0	48	31	47
2019	Does not provide services to public	20	30	28	12	6	1	1	52	19	86
2018	Provides services to public	8	20	30	25	17	0	0	28	42	40
2018	Does not provide services to public	15	27	25	22	10	0	1	42	32	82

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	21	22	13	6	0	2	58	19	45
2022	Does not provide services to public	29	32	22	11	6	0	0	61	17	110
2019	Provides services to public	27	45	14	12	2	0	0	72	14	47
2019	Does not provide services to public	40	28	19	7	5	1	0	69	12	87
2018	Provides services to public	18	30	30	12	10	0	0	48	22	40
2018	Does not provide services to public	23	35	23	10	7	0	2	59	17	83

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	17	18	12	28	2	2	38	43	45
2022	Does not provide services to public	19	28	21	15	15	1	0	48	31	110
2019	Provides services to public	17	21	24	21	16	0	0	38	38	46
2019	Does not provide services to public	29	36	17	8	7	3	0	67	16	87
2018	Provides services to public	5	13	28	25	30	0	0	18	55	40
2018	Does not provide services to public	19	25	19	22	13	0	1	45	35	83

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	21	6	4	6	0	9	82	11	45
2022	Does not provide services to public	45	24	17	7	4	0	2	71	11	110
2019	Provides services to public	46	38	10	4	2	0	0	84	6	47
2019	Does not provide services to public	61	17	8	9	1	1	2	81	11	87
2018	Provides services to public	33	30	12	15	7	0	2	64	23	40
2018	Does not provide services to public	48	29	13	6	1	0	2	79	8	83

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	15	13	8	12	0	2	66	21	45
2022	Does not provide services to public	37	29	17	10	7	0	0	66	17	110
2019	Provides services to public	40	31	7	13	5	0	4	74	19	47
2019	Does not provide services to public	43	27	17	8	4	1	1	71	12	87
2018	Provides services to public	23	30	25	20	2	0	0	52	23	40
2018	Does not provide services to public	28	31	22	13	4	0	2	60	17	83

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	27	22	4	6	2	2	66	10	45
2022	Does not provide services to public	44	31	16	4	5	0	0	75	9	110
2019	Provides services to public	41	28	13	11	7	0	0	70	17	47
2019	Does not provide services to public	38	41	15	6	0	0	0	80	6	88
2018	Provides services to public	33	32	27	7	0	0	0	65	7	40
2018	Does not provide services to public	28	38	26	5	3	0	0	66	7	81

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	29	30	15	13	10	0	4	62	23	45
2022	Does not provide services to public	28	35	17	11	8	0	1	64	19	110
2019	Provides services to public	31	36	7	20	4	0	2	68	25	47
2019	Does not provide services to public	33	43	16	6	1	1	0	76	7	87
2018	Provides services to public	30	30	17	12	10	0	0	60	22	40
2018	Does not provide services to public	30	34	16	13	4	0	3	66	18	81

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	31	16	4	8	4	71	13	45
2022	Does not provide services to public	40	35	15	3	6	1	76	9	110
2019	Provides services to public	40	24	14	16	7	0	64	22	47
2019	Does not provide services to public	40	38	18	2	1	0	78	3	88
2018	Provides services to public	30	28	28	12	2	0	58	15	40
2018	Does not provide services to public	24	44	15	11	4	1	70	15	81

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	25	13	9	2	0	4	75	11	45
2022	Does not provide services to public	63	17	12	5	3	0	0	81	7	110
2019	Provides services to public	41	19	16	14	11	0	0	60	24	45
2019	Does not provide services to public	60	23	10	3	0	1	2	86	3	88

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	19	12	4	4	0	2	79	8	45
2022	Does not provide services to public	58	27	10	1	5	0	0	85	6	110

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	28	20	11	4	0	2	64	15	45
2022	Does not provide services to public	43	31	14	7	5	0	0	74	12	110
2019	Provides services to public	35	37	18	4	4	0	2	73	9	47
2019	Does not provide services to public	37	38	18	4	1	1	0	76	6	87
2018	Provides services to public	28	27	22	13	7	0	2	56	21	40
2018	Does not provide services to public	37	28	18	12	3	0	1	66	15	81

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	18	11	4	4	0	2	81	8	45
2022	Does not provide services to public	62	21	5	5	0	2	5	90	5	110
2019	Provides services to public	54	27	10	0	7	0	2	83	7	47
2019	Does not provide services to public	62	23	5	3	3	0	5	89	6	88
2018	Provides services to public	50	23	12	5	10	0	0	73	15	40
2018	Does not provide services to public	64	12	12	10	1	0	0	76	11	81

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	25	13	0	5	0	2	81	6	45
2022	Does not provide services to public	67	23	6	3	1	0	0	90	3	110

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	77	7	4	2	2	0	8	92	4	45
2022	Does not provide services to public	80	8	3	0	0	0	8	97	0	110
2019	Provides services to public	87	4	0	0	5	0	4	95	5	47
2019	Does not provide services to public	80	6	0	1	0	2	11	99	1	87
2018	Provides services to public	77	8	2	7	3	2	0	87	10	40
2018	Does not provide services to public	81	9	3	3	0	0	5	95	3	80

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	77	10	0	0	4	2	6	95	5	45
2022	Does not provide services to public	87	5	1	2	0	1	4	97	2	110
2019	Provides services to public	77	6	5	2	7	2	2	86	9	47
2019	Does not provide services to public	87	7	3	0	1	0	2	96	1	89
2018	Provides services to public	80	15	2	2	0	0	0	95	2	40
2018	Does not provide services to public	76	10	2	5	0	3	4	92	5	81

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	78	10	0	4	4	2	2	92	8	45
2022	Does not provide services to public	72	23	1	3	0	1	0	96	3	110
2019	Provides services to public	59	23	9	4	4	0	0	83	8	47
2019	Does not provide services to public	71	24	3	0	1	0	0	96	1	89
2018	Provides services to public	63	25	7	3	0	2	0	90	3	40
2018	Does not provide services to public	56	25	10	4	0	0	5	86	4	82

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	66	19	4	0	8	0	2	87	9	45
2022	Does not provide services to public	80	12	5	0	3	1	0	92	3	110
2019	Provides services to public	57	22	8	4	8	0	0	79	13	47
2019	Does not provide services to public	81	13	3	1	0	1	0	95	1	89
2018	Provides services to public	52	25	10	5	7	0	0	78	13	40
2018	Does not provide services to public	61	20	7	6	2	0	4	83	9	82

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	68	4	0	2	0	26	97	3	45
2022	Does not provide services to public	70	6	4	2	0	18	93	2	110
2019	Provides services to public	65	6	2	0	0	27	98	0	47
2019	Does not provide services to public	64	11	2	0	0	22	97	0	88
2018	Provides services to public	60	15	2	0	0	22	97	0	40
2018	Does not provide services to public	53	10	6	1	1	29	88	3	80

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	16	11	5	12	0	6	71	17	45
2022	Does not provide services to public	82	7	5	1	1	0	5	93	2	110
2019	Provides services to public	52	23	12	7	0	0	7	80	7	47
2019	Does not provide services to public	76	14	2	0	1	1	5	96	2	88
2018	Provides services to public	40	22	27	8	2	0	0	63	10	40
2018	Does not provide services to public	81	9	4	0	0	0	6	96	0	81

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	80	10	2	0	4	0	4	93	4	45
2022	Does not provide services to public	84	6	6	1	1	0	3	92	2	110
2019	Provides services to public	67	15	0	4	8	0	5	87	13	47
2019	Does not provide services to public	87	5	3	1	2	1	1	93	3	89
2018	Provides services to public	70	8	12	5	0	2	2	82	5	40
2018	Does not provide services to public	83	4	5	1	2	0	5	91	4	82

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	29	11	4	2	2	2	83	6	45
2022	Does not provide services to public	48	30	16	3	3	1	0	78	6	110
2019	Provides services to public	55	25	7	2	4	2	4	86	6	47
2019	Does not provide services to public	59	22	15	2	0	0	1	82	2	89
2018	Provides services to public	55	33	5	5	0	0	2	90	5	40
2018	Does not provide services to public	44	35	11	2	2	0	5	83	5	82

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	11	34	23	20	10	2	0	46	30	45
2022	Does not provide services to public	10	33	40	15	3	0	0	42	18	110
2019	Provides services to public	16	29	32	15	6	0	2	46	21	47
2019	Does not provide services to public	18	48	27	3	3	0	0	67	6	89
2018	Provides services to public	8	30	30	25	7	0	0	37	32	40
2018	Does not provide services to public	13	30	36	16	5	0	0	43	21	83

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	8	26	29	30	8	0	37	34	45
2022	Does not provide services to public	3	18	46	24	10	0	33	21	110
2019	Provides services to public	9	18	37	26	8	2	35	27	46
2019	Does not provide services to public	3	11	35	32	19	0	51	14	88
2018	Provides services to public	20	17	28	32	3	0	35	37	40
2018	Does not provide services to public	5	24	28	28	15	0	43	29	82

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	34	0	5	0	2	95	5	45
2022	Does not provide services to public	49	42	6	3	0	0	90	3	110
2019	Provides services to public	50	29	17	2	2	0	79	4	47
2019	Does not provide services to public	56	36	4	2	0	2	94	2	89
2018	Provides services to public	75	15	3	7	0	0	90	7	40
2018	Does not provide services to public	53	41	5	1	0	0	94	1	83

Question 76. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2022	Provides services to public	10	32	31	16	10	45
2022	Does not provide services to public	9	30	41	19	1	110

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	77	16	2	3	2	0	0	93	5	45
2022	Does not provide services to public	70	24	5	1	0	0	0	94	1	110

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	21	4	3	2	5	0	91	4	45
2022	Does not provide services to public	60	25	5	6	2	2	0	87	8	110

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	81	9	4	0	2	2	2	93	2	45
2022	Does not provide services to public	71	22	3	1	2	1	0	94	3	110

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	30	8	3	10	2	0	79	13	45
2022	Does not provide services to public	41	40	9	9	2	0	0	81	10	110
2019	Provides services to public	32	35	20	7	6	0	0	67	13	46
2019	Does not provide services to public	51	33	10	3	1	2	0	85	5	89
2018	Provides services to public	38	37	10	13	2	0	0	75	15	40
2018	Does not provide services to public	31	37	18	6	4	3	1	71	10	83

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	64	28	0	8	0	0	0	92	8	10
2022	Does not provide services to public	24	53	12	7	3	0	0	77	10	35

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	45
2022	Does not provide services to public	7	93	110
2019	Provides services to public	23	77	47
2019	Does not provide services to public	8	92	89

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	63	25	4	0	0	4	3	95	0	45
2022	Does not provide services to public	66	28	2	2	1	1	1	95	3	110

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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Total responses
2022	Provides services to public	20	62	15	4	45
2022	Does not provide services to public	12	73	15	0	110

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	52	48	15

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Does not provide services to public	29	40	12	9	0	0	10	77	10	15

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Does not provide services to public	15	16	0	15	23	0	31	45	55	15

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	13	10	0	4	9	21	80	5	45
2022	Does not provide services to public	46	18	10	1	1	6	18	85	2	110
2019	Provides services to public	43	18	6	8	12	5	8	70	23	47
2019	Does not provide services to public	49	17	12	2	8	0	12	75	12	89
2018	Provides services to public	55	10	18	2	12	0	2	67	15	40
2018	Does not provide services to public	36	17	17	12	6	1	10	60	21	81

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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?
Survey year	Demographic	20% (1 out of 5 days) (%)	40% (2 out of 5 days) (%)	60% (3 out of 5 days) (%)	80% (4 out of 5 days) (%)	Other Please specify (%)	Total responses
2022	Provides services to public	53	17	0	3	27	35
2022	Does not provide services to public	46	13	7	1	33	75

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	78	22	35
2022	Does not provide services to public	52	48	80

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	57	43	35
2022	Does not provide services to public	39	61	80

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	71	29	35
2022	Does not provide services to public	77	23	80

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	44	56	35
2022	Does not provide services to public	40	60	80

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	26	74	35
2022	Does not provide services to public	9	91	80

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	45	55	35
2022	Does not provide services to public	53	47	80

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	20	80	35
2022	Does not provide services to public	22	78	80

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	35
2022	Does not provide services to public	5	95	80

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	13	87	35
2022	Does not provide services to public	12	88	80

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	26	74	35
2022	Does not provide services to public	32	68	80

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	49	51	35
2022	Does not provide services to public	13	87	80

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	35
2022	Does not provide services to public	5	95	80

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	35
2022	Does not provide services to public	8	92	80

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	88	9	0	0	3	0	0	97	3	35
2022	Does not provide services to public	91	5	3	0	1	0	0	96	1	80

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	15	8	10	11	51	3	3	66	23	35
2022	Does not provide services to public	6	19	15	19	36	2	2	57	27	80

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	4	27	18	15	31	6	0	48	33	35
2022	Does not provide services to public	6	19	22	20	30	2	0	52	26	80

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results for Office of the Privacy Commissioner of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 38. I feel that change is managed well in my department or agency.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 52. Overall, my department or agency treats me with respect.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities