2022 Public Service Employee Survey Results for Office of the Secretary to the Governor General by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 58 35 3 4 0 0 0 93 4 40
2022 Does not provide services to public 53 41 0 4 3 0 0 93 7 55
2020 Provides services to public 34 56 3 5 0 0 2 91 6 64
2020 Does not provide services to public 53 36 5 3 3 0 0 89 7 55

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 75 17 2 3 3 0 0 92 6 40
2022 Does not provide services to public 75 21 0 3 1 0 0 96 4 55
2020 Provides services to public 70 18 3 5 0 2 2 92 5 64
2020 Does not provide services to public 78 22 0 0 0 0 0 100 0 55

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 42 0 10 2 0 0 88 12 40
2022 Does not provide services to public 50 32 5 8 5 0 0 82 12 55
2020 Provides services to public 28 49 11 7 1 0 3 79 9 64
2020 Does not provide services to public 37 38 10 7 4 0 4 79 12 54
2019 Provides services to public 48 41 5 3 3 0 0 89 6 72
2019 Does not provide services to public 61 18 12 6 4 0 0 78 10 51

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 35 14 15 5 0 0 66 20 40
2022 Does not provide services to public 29 37 15 13 4 0 1 67 18 55
2020 Provides services to public 32 41 11 8 4 0 3 76 13 64
2020 Does not provide services to public 38 33 11 11 7 0 0 71 18 54
2019 Provides services to public 51 29 12 8 0 0 0 80 8 71
2019 Does not provide services to public 35 33 16 4 6 4 2 73 10 51
2018 Provides services to public 27 35 21 12 3 0 3 64 15 57
2018 Does not provide services to public 20 46 15 9 9 0 1 67 18 53

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 33 46 7 10 4 0 0 79 13 40
2022 Does not provide services to public 50 26 12 11 1 0 0 76 12 55
2020 Provides services to public 36 41 11 7 1 0 3 80 9 64
2020 Does not provide services to public 57 33 2 4 3 0 0 90 7 55
2019 Provides services to public 48 36 10 3 4 0 0 83 7 71
2019 Does not provide services to public 53 31 8 6 2 0 0 84 8 49

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 37 37 8 8 7 0 3 76 16 40
2022 Does not provide services to public 35 37 5 8 12 3 0 74 20 55
2020 Provides services to public 44 23 17 12 4 0 0 67 16 64
2020 Does not provide services to public 37 42 7 7 7 0 0 79 14 55
2019 Provides services to public 37 37 12 12 2 0 0 74 14 72
2019 Does not provide services to public 53 27 4 10 6 0 0 80 16 51
2018 Provides services to public 31 36 14 13 5 0 0 67 19 57
2018 Does not provide services to public 43 22 13 10 10 0 2 66 21 52

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 44 41 6 7 3 0 0 85 9 40
2022 Does not provide services to public 47 35 7 6 5 0 0 82 11 55
2020 Provides services to public 27 48 9 12 4 0 0 75 17 64
2020 Does not provide services to public 36 40 9 9 6 0 0 76 15 55
2019 Provides services to public 49 35 4 7 2 3 0 86 9 72
2019 Does not provide services to public 43 43 6 4 4 0 0 86 8 51
2018 Provides services to public 43 40 8 1 5 0 2 86 7 57
2018 Does not provide services to public 36 35 9 7 13 0 0 71 21 53

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 41 41 8 7 4 0 0 82 11 40
2022 Does not provide services to public 40 31 11 7 11 0 0 70 18 55
2020 Provides services to public 26 49 14 7 4 0 0 75 11 64
2020 Does not provide services to public 30 46 8 5 11 0 0 75 17 55
2019 Provides services to public 39 33 9 16 3 0 0 72 19 72
2019 Does not provide services to public 47 35 8 6 4 0 0 82 10 51
2018 Provides services to public 20 38 20 14 8 0 0 58 22 58
2018 Does not provide services to public 24 42 15 7 12 0 0 66 19 53

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 33 32 22 11 2 0 0 66 13 40
2022 Does not provide services to public 30 34 11 18 7 0 0 64 25 55
2020 Provides services to public 29 33 16 13 8 0 0 62 22 64
2020 Does not provide services to public 24 38 16 17 5 0 0 62 22 55
2019 Provides services to public 38 38 13 5 5 0 0 76 10 71
2019 Does not provide services to public 35 35 12 12 6 0 0 71 18 51
2018 Provides services to public 29 32 21 8 9 0 1 62 17 57
2018 Does not provide services to public 34 37 17 3 9 0 0 71 12 53

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 57 22 3 17 0 0 0 80 17 40
2022 Does not provide services to public 58 27 3 6 6 0 0 85 12 55
2020 Provides services to public 40 42 6 8 3 2 0 83 11 64
2020 Does not provide services to public 50 35 9 2 5 0 0 84 7 55
2019 Provides services to public 51 35 10 1 3 0 0 86 4 72
2019 Does not provide services to public 53 33 8 6 0 0 0 86 6 51
2018 Provides services to public 50 41 6 1 1 0 0 91 3 58
2018 Does not provide services to public 45 39 3 6 7 0 0 84 13 53

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 35 3 14 2 0 0 82 16 40
2022 Does not provide services to public 37 26 13 13 10 2 0 64 23 55
2020 Provides services to public 27 39 17 9 7 0 0 66 17 64
2020 Does not provide services to public 37 39 7 7 10 0 0 76 17 55
2019 Provides services to public 44 32 8 8 9 0 0 76 16 72
2019 Does not provide services to public 48 36 4 4 8 0 0 84 12 50
2018 Provides services to public 28 38 19 5 8 0 2 68 13 58
2018 Does not provide services to public 27 38 12 10 13 0 0 65 24 53

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 67 23 7 3 0 0 0 91 3 40
2022 Does not provide services to public 52 35 11 0 1 0 0 88 1 55
2020 Provides services to public 49 34 10 3 4 0 0 83 7 64
2020 Does not provide services to public 45 37 14 0 4 0 0 82 4 55
2019 Provides services to public 68 26 2 2 2 0 0 94 4 70
2019 Does not provide services to public 59 27 8 4 2 0 0 86 6 51
2018 Provides services to public 69 28 0 0 2 0 0 98 2 57
2018 Does not provide services to public 36 42 12 4 6 0 0 78 10 53

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 34 37 8 19 2 0 0 72 21 40
2022 Does not provide services to public 35 41 8 8 8 0 0 76 15 55
2020 Provides services to public 31 49 8 6 6 0 0 80 12 64
2020 Does not provide services to public 37 37 11 7 7 0 0 74 15 55
2019 Provides services to public 35 31 18 17 0 0 0 65 17 71
2019 Does not provide services to public 50 32 10 4 4 0 0 82 8 50
2018 Provides services to public 31 35 19 9 6 0 0 65 16 58
2018 Does not provide services to public 31 29 14 16 7 0 1 61 24 53

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 39 40 5 11 5 0 0 79 16 40
2022 Does not provide services to public 41 34 18 3 4 0 0 75 7 55
2020 Provides services to public 28 41 14 11 6 0 0 70 17 64
2020 Does not provide services to public 34 41 11 4 10 0 0 75 14 54
2019 Provides services to public 50 23 14 10 3 0 0 73 13 72
2019 Does not provide services to public 49 29 12 8 2 0 0 78 10 51
2018 Provides services to public 41 31 14 5 9 0 0 72 14 58
2018 Does not provide services to public 39 29 14 10 7 0 0 68 18 53

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 33 47 7 6 7 0 0 80 13 40
2022 Does not provide services to public 38 41 9 3 9 0 0 79 12 55
2020 Provides services to public 28 52 6 12 3 0 0 80 14 64
2020 Does not provide services to public 30 48 7 8 8 0 0 78 15 54
2019 Provides services to public 48 37 10 4 2 0 0 84 6 71
2019 Does not provide services to public 45 33 14 6 2 0 0 78 8 49
2018 Provides services to public 31 43 16 6 4 0 0 73 10 58
2018 Does not provide services to public 31 36 7 15 10 0 0 67 25 53

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 62 21 11 3 3 0 0 83 6 40
2022 Does not provide services to public 46 37 10 4 3 0 0 83 7 55
2020 Provides services to public 46 36 7 7 3 0 0 83 10 64
2020 Does not provide services to public 35 46 13 2 4 0 0 81 6 55
2019 Provides services to public 56 30 6 2 6 0 0 86 8 70
2019 Does not provide services to public 54 28 10 4 4 0 0 82 8 50
2018 Provides services to public 47 36 6 6 4 0 0 84 10 58
2018 Does not provide services to public 26 50 6 4 13 0 0 76 18 53

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 41 22 12 15 10 0 0 63 25 40
2022 Does not provide services to public 30 33 22 10 4 0 0 63 15 55
2020 Provides services to public 48 24 12 11 4 0 0 72 15 64
2020 Does not provide services to public 28 35 22 10 5 0 0 64 15 55
2019 Provides services to public 32 46 9 10 4 0 0 78 14 72
2019 Does not provide services to public 47 22 18 6 8 0 0 69 14 51
2018 Provides services to public 34 39 15 8 4 0 0 73 12 57
2018 Does not provide services to public 39 26 23 10 1 0 0 65 12 53

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 7 26 43 19 5 0 0 24 33 40
2022 Does not provide services to public 18 35 22 21 3 1 0 24 53 55
2020 Provides services to public 15 29 38 15 3 0 0 19 44 64
2020 Does not provide services to public 19 27 26 18 7 2 0 26 47 55
2019 Provides services to public 7 31 21 25 14 1 0 40 39 71
2019 Does not provide services to public 10 39 29 14 6 0 2 20 50 51
2018 Provides services to public 14 25 42 11 8 0 1 18 39 58
2018 Does not provide services to public 16 34 25 11 14 0 0 25 50 53

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 15 36 20 15 11 0 2 26 53 40
2022 Does not provide services to public 12 22 32 16 13 2 2 30 36 55
2020 Provides services to public 16 35 33 13 1 2 0 15 51 64
2020 Does not provide services to public 15 21 25 18 20 0 2 38 37 55
2019 Provides services to public 6 23 21 32 18 0 0 49 29 71
2019 Does not provide services to public 10 22 33 22 10 2 2 33 33 51
2018 Provides services to public 21 20 30 18 8 0 3 27 43 57
2018 Does not provide services to public 19 16 27 18 15 4 0 34 37 53

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 7 15 22 27 25 0 5 54 23 40
2022 Does not provide services to public 13 14 31 26 14 0 2 41 28 55
2020 Provides services to public 9 26 25 26 14 0 0 40 35 63
2020 Does not provide services to public 14 26 19 18 20 0 2 39 41 55
2019 Provides services to public 6 12 26 27 30 0 0 56 18 71
2019 Does not provide services to public 8 8 35 27 20 2 0 48 16 51
2018 Provides services to public 6 12 30 30 20 0 3 51 19 58
2018 Does not provide services to public 11 22 27 14 26 0 0 40 33 52

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 18 27 19 19 12 0 6 33 47 40
2022 Does not provide services to public 19 30 21 16 9 0 6 27 51 55
2020 Provides services to public 10 21 32 26 8 0 2 35 32 64
2020 Does not provide services to public 15 21 20 23 19 2 0 43 36 55
2019 Provides services to public 6 17 17 31 28 1 0 60 23 71
2019 Does not provide services to public 16 18 20 24 22 0 2 46 34 51
2018 Provides services to public 8 21 37 16 13 0 6 30 30 58
2018 Does not provide services to public 12 26 19 20 21 1 0 42 39 53

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 12 20 31 23 5 0 10 31 35 40
2022 Does not provide services to public 12 32 28 9 9 5 4 21 48 55
2020 Provides services to public 20 25 26 13 14 0 2 27 46 63
2020 Does not provide services to public 26 26 17 13 19 0 0 32 51 55
2019 Provides services to public 12 14 21 15 31 4 4 50 27 71
2019 Does not provide services to public 12 28 22 10 20 2 6 33 43 50
2018 Provides services to public 18 28 19 20 9 0 7 30 49 57
2018 Does not provide services to public 15 22 25 22 13 3 1 36 38 53

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 24 33 14 15 0 8 31 34 40
2022 Does not provide services to public 20 13 29 18 18 0 2 37 34 55
2020 Provides services to public 5 25 36 23 7 1 2 32 31 64
2020 Does not provide services to public 10 18 34 21 18 0 0 39 28 55
2019 Provides services to public 3 15 20 28 32 1 0 61 19 70
2019 Does not provide services to public 8 18 35 20 18 0 2 38 26 51
2018 Provides services to public 14 17 30 15 18 3 4 34 33 57
2018 Does not provide services to public 10 18 30 20 20 0 2 41 29 52

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 3 17 27 20 31 0 3 53 20 40
2022 Does not provide services to public 5 3 21 41 26 2 2 70 8 55
2020 Provides services to public 3 8 28 35 25 0 2 60 11 63
2020 Does not provide services to public 0 10 27 28 33 0 2 63 10 54
2019 Provides services to public 2 5 22 42 28 1 0 70 7 71
2019 Does not provide services to public 4 12 20 29 29 0 6 63 17 51
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 28 35 13 6 4 11 3 74 11 40
2022 Does not provide services to public 24 24 18 13 9 10 2 55 25 55
2020 Provides services to public 26 29 18 8 8 10 1 62 17 64
2020 Does not provide services to public 19 31 22 10 10 4 4 54 22 55
2019 Provides services to public 43 22 13 7 11 4 0 68 19 72
2019 Does not provide services to public 43 25 20 2 6 2 2 71 8 51
2018 Provides services to public 29 31 13 3 14 4 6 67 18 58
2018 Does not provide services to public 22 29 15 11 13 7 3 57 27 52

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 61 25 5 3 7 0 0 86 9 40
2022 Does not provide services to public 49 33 6 6 4 2 0 84 10 55
2020 Provides services to public 52 26 13 8 1 0 0 77 10 63
2020 Does not provide services to public 49 26 11 4 9 0 0 75 13 55
2019 Provides services to public 53 31 5 8 3 0 0 84 11 72
2019 Does not provide services to public 67 14 8 6 4 0 0 82 10 49
2018 Provides services to public 50 24 5 11 6 4 0 76 18 58
2018 Does not provide services to public 42 28 10 10 10 0 0 69 21 53

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 65 28 3 4 0 0 0 93 4 40
2022 Does not provide services to public 64 24 2 11 0 0 0 87 11 55
2020 Provides services to public 55 30 7 7 1 0 0 85 8 63
2020 Does not provide services to public 55 26 8 9 2 0 0 81 11 55
2019 Provides services to public 57 28 4 8 3 0 0 85 11 72
2019 Does not provide services to public 69 22 6 2 2 0 0 90 4 51
2018 Provides services to public 46 35 9 8 3 0 0 81 10 58
2018 Does not provide services to public 39 41 10 5 6 0 0 79 10 53

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 58 34 3 5 0 0 0 92 5 40
2022 Does not provide services to public 48 29 9 7 4 2 0 79 11 55
2020 Provides services to public 39 42 16 1 1 0 0 81 3 64
2020 Does not provide services to public 47 34 8 4 8 0 0 81 12 54
2019 Provides services to public 55 29 5 9 2 0 0 84 11 72
2019 Does not provide services to public 65 24 4 4 4 0 0 88 8 51
2018 Provides services to public 49 31 9 5 4 2 0 82 9 58
2018 Does not provide services to public 37 42 12 4 4 0 0 80 9 53

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 20 13 11 0 3 3 75 11 40
2022 Does not provide services to public 53 15 14 6 3 6 3 75 9 55

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 35 34 21 6 0 3 3 72 6 40
2022 Does not provide services to public 49 21 12 7 1 6 3 78 9 55
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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 31 12 3 0 0 9 84 3 40
2022 Does not provide services to public 56 34 5 3 0 0 2 92 3 55
2020 Provides services to public 53 25 15 1 3 0 3 80 4 64
2020 Does not provide services to public 54 24 14 5 3 0 0 78 8 55
2019 Provides services to public 51 20 16 10 2 0 1 71 12 72
2019 Does not provide services to public 51 33 12 0 2 2 0 86 2 51

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 41 40 9 7 3 0 0 80 10 40
2022 Does not provide services to public 45 28 10 11 6 0 0 73 17 55
2020 Provides services to public 41 25 12 10 7 3 1 70 18 64
2020 Does not provide services to public 48 25 12 3 11 0 0 73 15 55
2019 Provides services to public 46 34 11 7 2 0 0 80 9 72
2019 Does not provide services to public 49 31 14 2 4 0 0 80 6 51
2018 Provides services to public 42 25 11 16 5 0 0 67 21 58
2018 Does not provide services to public 37 38 9 8 6 0 2 77 14 52

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 26 9 5 4 3 6 81 9 40
2022 Does not provide services to public 51 25 8 8 5 3 0 78 14 55
2020 Provides services to public 39 25 20 6 3 1 7 69 9 64
2020 Does not provide services to public 49 25 11 4 11 0 0 74 15 55

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 28 10 14 0 0 0 76 14 40
2022 Does not provide services to public 52 31 4 10 3 0 0 83 13 55
2020 Provides services to public 32 37 13 9 4 1 3 73 13 64
2020 Does not provide services to public 47 26 11 6 7 0 2 75 13 55
2019 Provides services to public 50 29 9 10 3 0 0 78 13 71
2019 Does not provide services to public 49 37 8 2 4 0 0 86 6 51
2018 Provides services to public 49 20 15 6 10 0 0 68 17 57
2018 Does not provide services to public 49 31 3 6 9 0 2 82 15 52

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 64 31 0 0 2 3 0 98 2 40
2022 Does not provide services to public 58 18 11 2 3 3 4 82 6 55

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 49 37 5 9 0 0 0 87 9 40
2022 Does not provide services to public 54 24 10 10 3 0 0 78 13 55
2020 Provides services to public 44 28 11 10 4 0 3 74 15 64
2020 Does not provide services to public 48 32 9 3 8 0 0 80 11 55
2019 Provides services to public 53 29 10 3 5 0 0 82 9 72
2019 Does not provide services to public 55 31 4 6 4 0 0 86 10 51
2018 Provides services to public 49 20 14 5 10 2 0 70 15 58
2018 Does not provide services to public 55 18 11 6 9 0 2 74 15 52

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 91 6 0 2 0 0 0 98 2 40
2022 Does not provide services to public 81 13 3 2 1 0 0 94 3 55
2019 Provides services to public 85 9 1 3 1 0 0 95 4 72
2019 Does not provide services to public 88 8 2 2 0 0 0 96 2 51
Top of page

Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 22 43 17 4 3 11 0 74 7 40
2022 Does not provide services to public 18 37 10 24 9 3 0 56 34 55
2020 Provides services to public 22 28 13 19 13 4 0 52 34 64
2020 Does not provide services to public 25 28 15 26 6 0 0 53 32 55
2019 Provides services to public 36 23 11 18 10 1 1 60 29 71
2019 Does not provide services to public 27 18 14 20 18 4 0 47 39 51
2018 Provides services to public 19 31 13 18 13 7 0 53 33 58
2018 Does not provide services to public 22 22 21 18 13 4 0 45 33 52

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 19 31 29 12 10 0 0 50 21 40
2022 Does not provide services to public 20 26 19 15 17 2 0 47 33 55
2020 Provides services to public 20 19 21 23 14 4 0 40 39 64
2020 Does not provide services to public 24 29 14 19 14 0 0 52 34 55
2019 Provides services to public 33 22 10 18 16 0 1 56 34 72
2019 Does not provide services to public 28 12 18 16 20 6 0 43 38 50
2018 Provides services to public 16 30 14 13 24 2 0 48 38 58
2018 Does not provide services to public 12 30 25 18 15 1 0 42 33 53

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 9 33 20 27 11 0 0 42 38 40
2022 Does not provide services to public 17 12 24 21 20 6 0 31 44 55
2020 Provides services to public 12 21 13 26 23 6 0 35 52 64
2020 Does not provide services to public 12 27 20 21 19 2 0 39 41 55
2019 Provides services to public 28 15 13 19 23 1 1 44 43 72
2019 Does not provide services to public 18 16 20 10 33 4 0 35 45 51
2018 Provides services to public 8 30 15 19 26 2 0 38 46 58
2018 Does not provide services to public 12 14 20 22 28 4 0 27 52 53

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 37 14 30 11 0 0 45 41 40
2022 Does not provide services to public 12 27 17 25 17 3 0 40 43 55
2020 Provides services to public 13 27 14 20 22 4 0 42 44 64
2020 Does not provide services to public 18 27 15 29 11 0 0 45 39 55
2019 Provides services to public 23 12 22 27 16 0 1 35 43 72
2019 Does not provide services to public 16 20 18 12 27 8 0 38 43 51
2018 Provides services to public 10 22 14 28 26 0 0 33 53 57
2018 Does not provide services to public 7 17 23 19 31 3 0 25 51 53

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 50 24 20 3 0 3 0 76 3 40
2022 Does not provide services to public 60 27 10 3 0 0 0 87 3 55
2020 Provides services to public 70 22 5 3 0 0 0 92 3 64
2020 Does not provide services to public 62 23 10 2 0 2 0 87 2 55
2019 Provides services to public 70 21 8 2 0 0 0 90 2 72
2019 Does not provide services to public 70 18 8 4 0 0 0 88 4 50
Top of page

My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 13 27 25 28 6 0 0 40 35 40
2022 Does not provide services to public 20 27 9 26 15 3 0 48 42 55
2020 Provides services to public 17 35 13 21 15 0 0 51 35 64
2020 Does not provide services to public 18 43 20 14 5 0 0 61 19 55
2019 Provides services to public 31 38 11 13 7 0 0 68 20 71
2019 Does not provide services to public 33 25 18 12 12 0 0 59 24 51
2018 Provides services to public 11 23 25 23 17 0 0 34 41 58
2018 Does not provide services to public 19 39 23 9 10 0 0 58 19 53

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 5 32 29 28 6 0 0 37 34 40
2022 Does not provide services to public 11 22 25 22 18 3 0 34 41 55
2020 Provides services to public 17 28 9 30 12 3 0 47 43 64
2020 Does not provide services to public 16 30 23 22 9 0 0 46 31 55
2019 Provides services to public 18 32 18 22 10 0 0 50 32 72
2019 Does not provide services to public 20 22 14 24 12 8 0 46 39 50

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 18 39 10 14 9 10 0 63 26 40
2022 Does not provide services to public 26 36 17 9 7 5 0 65 17 55
2020 Provides services to public 27 32 18 12 7 3 0 61 20 64
2020 Does not provide services to public 31 25 18 11 12 2 0 58 24 55
2019 Provides services to public 47 22 9 16 6 0 0 69 22 71
2019 Does not provide services to public 46 32 6 10 6 0 0 78 16 50
2018 Provides services to public 21 40 12 17 9 1 0 62 26 58
2018 Does not provide services to public 21 37 9 23 6 5 0 60 31 52

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 34 29 7 10 0 0 55 16 40
2022 Does not provide services to public 26 35 21 12 5 2 0 62 17 55
2020 Provides services to public 27 24 22 17 10 0 0 52 27 64
2020 Does not provide services to public 21 29 33 7 9 0 0 50 17 55
2019 Provides services to public 36 22 24 8 7 3 0 60 15 72
2019 Does not provide services to public 33 39 12 10 6 0 0 73 16 51
2018 Provides services to public 27 21 23 13 13 3 0 50 27 58
2018 Does not provide services to public 22 28 35 3 6 4 2 54 10 51

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 18 21 17 8 14 19 4 50 28 40
2022 Does not provide services to public 21 22 20 8 14 12 2 51 26 55
2020 Provides services to public 10 21 28 15 19 7 1 33 37 64
2020 Does not provide services to public 19 14 15 18 25 6 2 37 47 54
2019 Provides services to public 26 18 19 17 10 9 2 49 30 72
2019 Does not provide services to public 16 20 26 14 16 4 4 39 33 50
2018 Provides services to public 15 17 23 16 16 10 4 37 36 58
2018 Does not provide services to public 7 19 12 20 24 13 4 32 53 52

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 14 32 21 19 7 6 0 50 28 40
2022 Does not provide services to public 15 27 16 28 10 2 2 44 40 55
2020 Provides services to public 15 28 23 20 9 5 0 45 30 63
2020 Does not provide services to public 21 34 25 10 11 0 0 55 21 55
2019 Provides services to public 32 25 19 10 2 7 4 65 14 72
2019 Does not provide services to public 30 24 26 12 2 6 0 57 15 50
2018 Provides services to public 12 30 24 22 6 5 0 44 30 58
2018 Does not provide services to public 10 35 26 13 13 3 0 46 27 53

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 47 17 18 9 2 0 7 69 11 40
2022 Does not provide services to public 36 26 17 7 3 0 11 70 11 55
2020 Provides services to public 52 23 14 4 4 0 3 77 9 64
2020 Does not provide services to public 39 26 15 5 5 4 5 72 11 55
2019 Provides services to public 56 20 17 5 1 0 1 77 6 71
2019 Does not provide services to public 53 20 10 12 2 2 2 76 14 51

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 25 8 6 7 4 6 78 13 40
2022 Does not provide services to public 40 21 18 7 3 2 9 68 11 55
2020 Provides services to public 44 29 15 5 4 0 3 76 9 64
2020 Does not provide services to public 45 22 18 1 6 6 2 73 8 55
2019 Provides services to public 58 20 16 2 1 1 2 81 3 71
2019 Does not provide services to public 56 18 14 4 2 4 2 79 6 50

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 64 10 7 0 3 3 13 89 3 40
2022 Does not provide services to public 68 7 9 0 3 4 8 86 3 55
2020 Provides services to public 79 13 3 2 1 2 0 94 3 64
2020 Does not provide services to public 78 0 9 0 6 4 3 84 6 54
2019 Provides services to public 84 5 5 0 2 1 2 92 2 71
2019 Does not provide services to public 86 4 2 2 2 4 0 94 4 51

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 51 13 9 5 3 3 16 79 9 40
2022 Does not provide services to public 66 6 5 0 3 4 16 91 3 55
2020 Provides services to public 80 11 3 2 1 2 1 94 3 64
2020 Does not provide services to public 79 4 2 2 4 4 5 92 6 54
2019 Provides services to public 83 5 2 2 2 0 5 93 5 70
2019 Does not provide services to public 82 2 8 0 0 2 6 91 0 50

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 15 22 11 19 25 7 0 40 48 40
2022 Does not provide services to public 12 18 16 19 26 2 5 33 49 55
2020 Provides services to public 10 25 14 15 26 2 8 39 46 64
2020 Does not provide services to public 8 27 16 24 19 0 6 37 46 55
2019 Provides services to public 15 28 20 13 17 0 7 47 32 72
2019 Does not provide services to public 25 20 24 20 8 4 0 47 29 51
2018 Provides services to public 9 19 19 18 32 1 1 29 52 58
2018 Does not provide services to public 13 19 12 19 28 3 7 35 52 53

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 23 48 17 12 0 0 0 71 12 40
2022 Does not provide services to public 28 31 23 9 5 2 2 62 15 55
2020 Provides services to public 18 40 23 11 6 2 0 59 17 64
2020 Does not provide services to public 27 41 13 4 11 5 0 71 16 55
2019 Provides services to public 22 41 16 14 4 2 0 64 19 72
2019 Does not provide services to public 32 46 16 2 2 0 2 80 4 50
2018 Provides services to public 15 45 16 11 10 3 0 62 22 57
2018 Does not provide services to public 17 49 19 12 3 0 0 66 15 53

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 45 10 9 5 0 0 77 14 40
2022 Does not provide services to public 38 34 13 6 5 2 2 75 11 55
2020 Provides services to public 30 34 17 11 3 5 0 67 15 63
2020 Does not provide services to public 31 35 13 11 6 5 0 69 17 55
2019 Provides services to public 36 33 21 3 2 5 0 72 5 72
2019 Does not provide services to public 41 29 14 6 8 2 0 72 14 51
2018 Provides services to public 32 35 17 9 2 5 0 71 12 58
2018 Does not provide services to public 39 35 12 9 3 3 0 76 12 53

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 31 30 12 15 3 5 3 67 20 40
2022 Does not provide services to public 27 36 23 3 0 10 2 70 3 55
2020 Provides services to public 25 35 22 9 6 3 0 62 16 64
2020 Does not provide services to public 29 21 35 7 2 3 2 53 10 55
2019 Provides services to public 36 31 16 8 3 5 1 72 11 72
2019 Does not provide services to public 46 30 14 2 4 4 0 79 6 50
2018 Provides services to public 36 38 12 9 0 5 0 78 9 58
2018 Does not provide services to public 38 36 18 2 3 4 0 77 5 52

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 23 16 34 11 3 8 5 45 16 40
2022 Does not provide services to public 25 17 37 6 0 14 2 49 7 55
2020 Provides services to public 23 30 22 17 5 3 0 55 22 63
2020 Does not provide services to public 24 30 26 7 4 6 3 59 12 55

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 24 17 8 0 3 3 73 9 40
2022 Does not provide services to public 39 36 13 0 3 5 4 83 3 55
2020 Provides services to public 41 22 18 11 6 2 0 65 17 64
2020 Does not provide services to public 30 39 11 6 4 4 7 77 11 54

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 0 8 10 13 24 12 33 67 14 40
2022 Does not provide services to public 3 8 14 3 45 4 23 66 15 55

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 2 19 27 0 6 45 3 38 10 40
2022 Does not provide services to public 2 21 32 5 1 38 0 38 10 55

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 33 9 10 0 0 0 81 10 40
2022 Does not provide services to public 48 29 10 5 6 0 2 79 11 55
2020 Provides services to public 41 38 11 6 5 0 0 79 10 64
2020 Does not provide services to public 49 27 10 6 6 2 0 78 12 55
2019 Provides services to public 48 26 17 4 6 0 0 73 10 71
2019 Does not provide services to public 49 33 10 4 4 0 0 82 8 51
2018 Provides services to public 38 35 14 5 8 0 0 73 13 58
2018 Does not provide services to public 31 39 13 11 6 0 0 70 17 52

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 37 31 22 9 2 0 0 68 11 40
2022 Does not provide services to public 34 28 16 12 6 2 2 65 18 55
2020 Provides services to public 21 31 18 20 9 1 0 52 29 64
2020 Does not provide services to public 29 26 14 15 11 4 0 58 28 55
2019 Provides services to public 48 26 7 10 9 0 0 74 19 72
2019 Does not provide services to public 39 24 14 16 8 0 0 63 24 51
2018 Provides services to public 33 26 20 13 8 0 0 59 21 58
2018 Does not provide services to public 30 28 20 7 13 0 1 58 21 53

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 25 44 12 13 6 0 0 69 19 40
2022 Does not provide services to public 33 30 16 11 6 2 2 66 17 55
2020 Provides services to public 20 32 19 19 10 0 0 51 29 64
2020 Does not provide services to public 34 27 14 11 11 2 2 63 23 55
2019 Provides services to public 44 24 14 11 6 0 0 69 17 71
2019 Does not provide services to public 39 29 14 14 4 0 0 69 18 51
2018 Provides services to public 24 35 24 9 8 0 0 59 17 58
2018 Does not provide services to public 31 25 20 9 13 1 0 57 23 53

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 33 32 16 8 6 5 0 69 14 40
2022 Does not provide services to public 39 19 14 20 4 0 4 60 26 55
2020 Provides services to public 33 23 11 13 11 8 2 62 27 64
2020 Does not provide services to public 35 34 8 11 10 2 0 71 21 55
2019 Provides services to public 38 30 22 6 3 1 0 69 10 72
2019 Does not provide services to public 37 29 14 16 4 0 0 67 20 51
2018 Provides services to public 40 25 14 6 12 4 0 67 19 58
2018 Does not provide services to public 27 26 17 10 15 1 3 56 26 53
Top of page

Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2022 Provides services to public 34 38 28 40
2022 Does not provide services to public 26 42 32 55
2020 Provides services to public 33 33 34 64
2020 Does not provide services to public 30 43 26 55
2019 Provides services to public 32 23 45 72
2019 Does not provide services to public 24 41 35 51
2018 Provides services to public 27 41 33 57
2018 Does not provide services to public 31 37 32 52

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2022 Provides services to public 0 7 45 23 11 14 15
2022 Does not provide services to public 11 11 50 11 11 5 15
2020 Provides services to public 9 13 53 10 6 10 22
2020 Does not provide services to public 0 17 46 0 37 0 16
2019 Provides services to public 3 7 13 10 57 10 18
2019 Does not provide services to public 17 0 42 17 8 17 12
2018 Provides services to public 5 9 68 5 9 5 18
2018 Does not provide services to public 5 5 49 14 18 9 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Does not provide services to public 14 86 55
2020 Provides services to public 19 81 64
2020 Does not provide services to public 15 85 55
2019 Provides services to public 20 80 72
2019 Does not provide services to public 24 76 51
2018 Provides services to public 28 72 57
2018 Does not provide services to public 22 78 53

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Provides services to public 42 58 16
2018 Does not provide services to public 46 54 12

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Provides services to public 0 100 15
2019 Does not provide services to public 0 100 12
2018 Provides services to public 0 100 16
2018 Does not provide services to public 0 100 12

Question 58g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Provides services to public 0 100 16
2018 Does not provide services to public 0 100 12

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Provides services to public 47 53 15
2019 Does not provide services to public 42 58 12

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Provides services to public 53 47 15
2019 Does not provide services to public 42 58 12
2018 Provides services to public 43 57 16
2018 Does not provide services to public 60 40 12

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Provides services to public 47 53 15
2019 Does not provide services to public 50 50 12
2018 Provides services to public 34 66 16
2018 Does not provide services to public 40 60 12

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Provides services to public 53 47 15
2019 Does not provide services to public 50 50 12

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Provides services to public 0 100 15
2019 Does not provide services to public 0 100 12

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Provides services to public 42 58 15
2019 Does not provide services to public 42 58 12
2018 Provides services to public 29 71 16
2018 Does not provide services to public 40 60 12

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Provides services to public 45 55 15
2019 Does not provide services to public 50 50 12
2018 Provides services to public 48 52 16
2018 Does not provide services to public 46 54 12

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Provides services to public 32 68 15
2018 Does not provide services to public 0 100 12

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Provides services to public 0 100 15
2018 Does not provide services to public 0 100 12

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 0 10 21 8 6 45 9 22 31 40
2022 Does not provide services to public 11 14 11 11 14 32 7 41 41 55
2020 Provides services to public 10 5 19 15 22 27 3 21 53 64
2020 Does not provide services to public 10 9 24 21 13 14 10 25 43 55
2019 Provides services to public 13 16 22 8 12 21 8 41 28 72
2019 Does not provide services to public 24 8 25 8 10 22 4 42 24 51
2018 Provides services to public 9 21 7 13 13 27 10 47 42 57
2018 Does not provide services to public 9 29 10 15 15 17 6 49 38 53

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 28 26 7 4 14 0 57 13 40
2022 Does not provide services to public 19 22 17 12 10 17 3 51 27 55
2020 Provides services to public 20 23 22 11 20 5 0 45 32 64
2020 Does not provide services to public 20 13 31 19 11 7 0 35 32 55
2019 Provides services to public 23 31 15 10 7 10 4 63 19 72
2019 Does not provide services to public 36 28 18 8 10 0 0 64 18 50
2018 Provides services to public 23 20 17 12 13 15 0 50 30 57
2018 Does not provide services to public 16 26 19 13 15 12 0 47 32 53
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Does not provide services to public 11 25 18 5 3 33 5 59 12 55
2020 Provides services to public 10 9 26 7 8 33 6 32 24 63
2020 Does not provide services to public 13 18 25 3 7 21 11 47 16 55
2019 Provides services to public 15 12 29 3 2 30 9 44 8 72
2019 Does not provide services to public 20 10 24 4 4 33 6 48 13 51
2018 Provides services to public 11 17 24 4 5 29 9 47 15 57
2018 Does not provide services to public 9 29 24 1 6 28 4 55 10 53

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 25 23 6 3 23 0 59 11 40
2022 Does not provide services to public 19 31 20 3 5 19 3 64 10 55
2020 Provides services to public 25 23 27 7 3 14 0 57 12 64
2020 Does not provide services to public 21 24 28 4 6 14 4 54 12 55
2019 Provides services to public 40 19 15 2 2 18 4 75 5 72
2019 Does not provide services to public 37 31 22 6 4 0 0 69 10 51
2018 Provides services to public 24 30 23 3 5 15 1 64 9 56
2018 Does not provide services to public 20 29 26 4 6 15 0 57 12 53
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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 44 32 8 11 5 0 0 75 17 40
2022 Does not provide services to public 44 23 13 7 8 0 5 71 16 55
2020 Provides services to public 44 31 12 9 4 0 0 75 12 64
2020 Does not provide services to public 62 21 9 0 2 2 4 88 2 55
2019 Provides services to public 40 27 22 4 6 0 1 67 11 71
2019 Does not provide services to public 56 22 10 6 6 0 0 78 12 50
2018 Provides services to public 55 24 8 8 5 0 0 78 14 57
2018 Does not provide services to public 47 23 15 4 9 0 3 72 13 53

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 14 37 13 10 26 0 0 51 36 40
2022 Does not provide services to public 17 25 26 10 21 0 0 43 32 55
2020 Provides services to public 28 33 11 20 8 0 0 61 28 64
2020 Does not provide services to public 16 25 40 9 10 0 0 41 19 54
2019 Provides services to public 22 35 18 23 1 0 0 58 24 71
2019 Does not provide services to public 33 25 14 18 10 0 0 59 27 51
2018 Provides services to public 20 30 38 8 4 0 0 50 12 58
2018 Does not provide services to public 33 16 21 19 9 3 0 50 28 53

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 33 26 27 4 9 0 0 59 13 40
2022 Does not provide services to public 29 24 25 6 15 0 1 53 21 55
2020 Provides services to public 29 27 16 15 12 0 0 56 27 64
2020 Does not provide services to public 20 26 24 19 9 0 2 47 29 55
2019 Provides services to public 46 21 14 13 4 0 2 68 18 71
2019 Does not provide services to public 45 20 14 16 4 0 2 66 20 51
2018 Provides services to public 28 34 22 12 3 0 1 63 15 57
2018 Does not provide services to public 30 22 17 19 9 3 0 53 29 53

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 17 15 32 7 29 0 0 32 36 40
2022 Does not provide services to public 13 24 25 20 16 0 2 38 37 55
2020 Provides services to public 27 19 28 12 13 0 0 46 25 64
2020 Does not provide services to public 17 27 25 21 9 0 2 45 30 55
2019 Provides services to public 26 27 31 13 2 0 1 53 15 71
2019 Does not provide services to public 25 25 20 6 22 0 2 52 28 51
2018 Provides services to public 15 27 28 15 9 2 4 44 26 58
2018 Does not provide services to public 24 23 28 12 10 3 0 49 23 53

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 47 26 16 2 9 0 0 73 11 40
2022 Does not provide services to public 47 14 16 10 11 0 2 63 21 55
2020 Provides services to public 52 22 12 8 6 0 0 74 14 63
2020 Does not provide services to public 40 19 22 9 4 0 4 62 14 55
2019 Provides services to public 44 24 16 11 4 0 1 69 15 71
2019 Does not provide services to public 42 28 10 6 10 0 4 73 17 50
2018 Provides services to public 42 28 12 7 3 0 9 77 10 57
2018 Does not provide services to public 42 20 10 10 10 3 4 67 22 53

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 36 35 18 6 4 0 0 71 11 40
2022 Does not provide services to public 24 22 29 7 16 0 2 47 23 55
2020 Provides services to public 34 22 29 10 6 0 0 56 16 64
2020 Does not provide services to public 27 30 21 11 8 0 4 59 19 55
2019 Provides services to public 26 36 21 9 7 0 0 62 17 71
2019 Does not provide services to public 31 29 24 8 6 0 2 62 14 51
2018 Provides services to public 26 24 26 16 4 0 4 52 21 57
2018 Does not provide services to public 39 18 13 13 17 0 0 56 30 53

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 28 36 24 8 5 0 0 64 12 40
2022 Does not provide services to public 36 29 17 7 9 0 2 67 16 55
2020 Provides services to public 28 35 21 11 3 1 0 64 15 64
2020 Does not provide services to public 34 31 19 8 6 2 0 66 14 54
2019 Provides services to public 37 37 18 4 3 0 0 74 7 70
2019 Does not provide services to public 42 32 14 6 2 2 2 77 8 50
2018 Provides services to public 22 30 22 12 8 0 6 55 21 58
2018 Does not provide services to public 31 30 21 11 7 0 0 61 18 53

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 36 28 8 6 0 0 57 15 40
2022 Does not provide services to public 21 35 16 12 16 0 0 56 28 55
2020 Provides services to public 20 35 20 20 4 0 0 56 24 63
2020 Does not provide services to public 17 37 13 15 13 2 2 57 30 54
2019 Provides services to public 32 31 20 11 6 0 0 63 17 69
2019 Does not provide services to public 22 31 22 16 8 0 2 54 24 51
2018 Provides services to public 18 23 22 21 9 0 8 45 32 58
2018 Does not provide services to public 25 21 23 15 16 0 0 46 31 53

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 25 41 20 13 2 0 0 66 14 40
2022 Does not provide services to public 32 24 17 14 12 0 0 57 26 55
2020 Provides services to public 27 27 27 13 6 0 0 54 19 64
2020 Does not provide services to public 22 28 26 8 9 6 0 54 19 54
2019 Provides services to public 38 33 13 10 6 0 0 71 16 70
2019 Does not provide services to public 24 37 16 14 8 0 2 62 22 51
2018 Provides services to public 22 21 19 19 13 0 5 46 34 57
2018 Does not provide services to public 27 30 16 10 16 0 0 57 27 53

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 63 15 8 9 5 0 0 78 14 40
2022 Does not provide services to public 38 31 13 6 9 2 0 70 16 55
2020 Provides services to public 45 28 17 3 6 1 0 74 9 63
2020 Does not provide services to public 44 29 9 0 12 6 0 78 13 53
2019 Provides services to public 59 19 14 5 2 0 0 78 8 69
2019 Does not provide services to public 58 32 2 4 2 0 2 92 6 50

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 49 35 12 0 4 0 0 84 4 40
2022 Does not provide services to public 48 14 24 8 6 0 0 62 14 55
2020 Provides services to public 24 28 24 16 7 0 0 52 23 64
2020 Does not provide services to public 24 29 24 13 10 0 0 53 23 54

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 59 30 9 2 0 0 0 89 2 40
2022 Does not provide services to public 42 32 12 3 8 0 2 76 11 55
2020 Provides services to public 33 35 21 6 1 0 3 70 8 64
2020 Does not provide services to public 49 25 18 4 2 0 2 76 6 54
2019 Provides services to public 48 32 17 3 0 0 0 80 3 70
2019 Does not provide services to public 59 27 6 4 2 0 2 88 6 51
2018 Provides services to public 47 31 15 3 0 0 4 81 3 58
2018 Does not provide services to public 52 23 10 9 3 3 0 77 12 53

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 61 23 8 3 6 0 0 83 9 40
2022 Does not provide services to public 56 22 8 5 5 0 4 81 11 55
2020 Provides services to public 45 31 18 5 0 0 0 77 5 64
2020 Does not provide services to public 54 21 18 2 2 1 2 78 4 55
2019 Provides services to public 63 21 11 4 1 0 0 84 5 70
2019 Does not provide services to public 67 18 10 2 2 0 2 86 4 51
2018 Provides services to public 56 27 5 4 5 0 2 85 9 58
2018 Does not provide services to public 52 19 12 9 6 0 2 73 15 52

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 60 31 6 2 0 0 0 92 2 40
2022 Does not provide services to public 58 35 1 3 2 0 0 93 5 55
2020 Provides services to public 51 29 12 7 1 0 0 80 9 64
2020 Does not provide services to public 48 29 19 2 2 0 0 77 4 54

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 71 18 0 8 3 0 0 89 11 40
2022 Does not provide services to public 81 3 7 0 3 0 6 89 4 55
2020 Provides services to public 74 16 4 3 0 2 1 92 3 64
2020 Does not provide services to public 74 11 4 2 4 2 3 90 6 55
2019 Provides services to public 82 9 3 0 3 0 3 93 3 70
2019 Does not provide services to public 82 6 4 0 0 0 8 96 0 51
2018 Provides services to public 65 17 6 0 4 0 8 89 4 58
2018 Does not provide services to public 70 9 10 1 4 0 6 83 6 53

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 80 15 3 0 2 0 0 95 2 40
2022 Does not provide services to public 74 7 4 5 5 0 6 85 10 55
2020 Provides services to public 65 15 11 3 5 0 1 81 8 64
2020 Does not provide services to public 68 11 6 4 6 2 4 84 10 55
2019 Provides services to public 65 18 9 2 4 0 2 85 6 71
2019 Does not provide services to public 68 6 8 8 10 0 0 74 18 50
2018 Provides services to public 63 8 13 1 9 0 5 75 11 57
2018 Does not provide services to public 65 10 10 4 10 0 0 75 15 53

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 64 27 5 4 0 0 0 91 4 40
2022 Does not provide services to public 55 28 8 4 2 2 0 85 6 55
2020 Provides services to public 57 33 8 1 0 0 0 90 1 64
2020 Does not provide services to public 66 12 12 4 2 2 2 81 7 55
2019 Provides services to public 49 35 12 1 2 0 1 85 3 71
2019 Does not provide services to public 69 25 6 0 0 0 0 94 0 51
2018 Provides services to public 51 27 8 8 2 0 4 82 10 58
2018 Does not provide services to public 59 25 11 1 3 0 0 84 4 53

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 70 19 8 4 0 0 0 89 4 40
2022 Does not provide services to public 51 20 18 4 6 0 1 71 10 55
2020 Provides services to public 47 24 14 9 6 0 0 71 15 64
2020 Does not provide services to public 58 14 13 7 8 0 0 72 15 55
2019 Provides services to public 61 12 16 5 4 0 2 74 10 71
2019 Does not provide services to public 59 16 10 2 14 0 0 75 16 51
2018 Provides services to public 49 15 14 9 10 0 4 66 20 58
2018 Does not provide services to public 40 30 7 10 12 0 0 71 22 53

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 68 14 0 2 0 0 16 98 2 40
2022 Does not provide services to public 46 19 5 0 6 0 24 86 8 55
2020 Provides services to public 57 12 5 0 1 0 25 91 2 64
2020 Does not provide services to public 60 9 5 2 0 0 24 91 2 55
2019 Provides services to public 57 18 1 1 1 0 22 96 3 70
2019 Does not provide services to public 65 10 2 0 0 0 24 97 0 51
2018 Provides services to public 59 14 3 1 0 0 23 95 2 58
2018 Does not provide services to public 63 13 1 0 0 0 22 98 0 53

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 66 19 8 3 0 0 4 88 3 40
2022 Does not provide services to public 61 22 12 1 2 0 1 84 3 55
2020 Provides services to public 63 27 6 1 1 0 1 91 3 64
2020 Does not provide services to public 70 20 6 2 0 0 2 92 2 55
2019 Provides services to public 67 25 6 0 0 0 2 94 0 70
2019 Does not provide services to public 78 16 4 2 0 0 0 94 2 51
2018 Provides services to public 57 34 6 0 0 0 2 93 0 58
2018 Does not provide services to public 73 16 3 1 0 4 1 95 2 53

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 82 14 4 0 0 0 0 96 0 40
2022 Does not provide services to public 81 5 7 2 2 0 3 89 4 55
2020 Provides services to public 75 14 7 1 0 1 1 92 1 64
2020 Does not provide services to public 74 8 13 0 2 0 2 84 2 55
2019 Provides services to public 70 11 7 1 4 0 7 88 5 71
2019 Does not provide services to public 84 10 0 4 2 0 0 94 6 51
2018 Provides services to public 72 4 4 3 4 0 14 88 7 58
2018 Does not provide services to public 71 12 9 4 0 3 1 86 5 53

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 59 25 14 0 3 0 0 83 3 40
2022 Does not provide services to public 44 22 21 5 7 0 2 67 12 55
2020 Provides services to public 41 40 11 5 1 0 1 82 6 63
2020 Does not provide services to public 42 35 14 4 2 0 2 79 6 55
2019 Provides services to public 55 25 13 3 0 0 3 83 3 70
2019 Does not provide services to public 60 28 8 4 0 0 0 88 4 50
2018 Provides services to public 50 31 9 2 5 0 2 83 8 58
2018 Does not provide services to public 44 23 26 3 1 3 0 69 4 53

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 43 25 20 4 0 0 51 23 40
2022 Does not provide services to public 6 31 34 18 11 0 0 38 29 55
2020 Provides services to public 17 29 35 13 5 0 0 46 19 64
2020 Does not provide services to public 11 28 34 20 6 2 0 39 26 55
2019 Provides services to public 24 34 34 5 2 0 0 58 7 71
2019 Does not provide services to public 22 31 31 12 4 0 0 53 16 51
2018 Provides services to public 14 31 40 13 2 0 0 45 15 58
2018 Does not provide services to public 20 28 29 15 8 0 0 48 22 52

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 5 17 39 28 10 0 0 39 22 40
2022 Does not provide services to public 7 27 44 16 6 0 0 22 34 55
2020 Provides services to public 8 23 40 15 12 1 0 27 32 64
2020 Does not provide services to public 11 25 31 25 6 2 0 32 36 55
2019 Provides services to public 8 14 33 25 19 0 0 45 22 70
2019 Does not provide services to public 10 18 30 16 26 0 0 42 28 50
2018 Provides services to public 7 16 50 17 10 0 0 28 22 56
2018 Does not provide services to public 15 19 22 26 18 0 0 44 33 53

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 18 45 14 14 6 3 0 65 21 40
2022 Does not provide services to public 25 37 17 10 4 7 0 67 15 55
2020 Provides services to public 30 37 10 18 4 1 0 67 23 64
2020 Does not provide services to public 23 52 21 5 0 0 0 74 5 55
2019 Provides services to public 19 43 19 14 1 3 0 64 16 71
2019 Does not provide services to public 22 49 14 14 0 2 0 72 14 51
2018 Provides services to public 22 43 8 14 12 1 0 66 26 58
2018 Does not provide services to public 7 38 38 9 7 0 0 46 16 52

Question 76. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2022 Provides services to public 7 34 42 11 6 40
2022 Does not provide services to public 11 23 34 18 15 55

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 54 25 18 0 0 3 0 81 0 40
2022 Does not provide services to public 45 32 13 4 3 0 2 79 8 55
2020 Provides services to public 41 32 16 5 3 2 1 76 8 64
2020 Does not provide services to public 43 29 12 6 8 2 0 74 14 54

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 48 28 7 9 6 2 0 77 15 40
2022 Does not provide services to public 43 26 13 11 5 0 2 70 16 55
2020 Provides services to public 26 30 18 12 6 2 5 60 20 63
2020 Does not provide services to public 41 26 11 11 8 2 0 68 20 55

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 62 26 2 5 3 2 0 90 8 40
2022 Does not provide services to public 55 25 15 1 3 0 0 80 5 55
2020 Provides services to public 48 29 9 11 3 0 1 78 13 64
2020 Does not provide services to public 54 22 4 8 7 5 0 80 16 55

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 21 32 18 19 4 6 0 56 25 40
2022 Does not provide services to public 12 41 17 18 11 0 0 54 29 55
2020 Provides services to public 26 27 14 20 12 1 0 54 32 64
2020 Does not provide services to public 16 27 33 7 15 2 0 44 23 54
2019 Provides services to public 16 38 21 10 10 4 0 57 21 72
2019 Does not provide services to public 24 33 18 10 16 0 0 57 25 51
2018 Provides services to public 8 34 19 18 17 4 0 43 36 57
2018 Does not provide services to public 20 23 17 24 16 0 0 43 40 53

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 10 31 32 27 0 0 0 41 27 10
2022 Does not provide services to public 3 67 9 14 7 0 0 70 21 25
2020 Provides services to public 23 59 0 13 5 0 0 82 18 21
2020 Does not provide services to public 38 40 16 6 0 0 0 78 6 18
2019 Provides services to public 14 37 19 21 5 5 0 54 27 19
2019 Does not provide services to public 40 33 13 13 0 0 0 73 13 15
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 21 79 40
2022 Does not provide services to public 5 95 55
2020 Provides services to public 10 90 64
2020 Does not provide services to public 13 87 55
2019 Provides services to public 17 83 72
2019 Does not provide services to public 12 88 51

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 46 30 11 8 0 0 7 80 8 40
2022 Does not provide services to public 49 29 6 7 4 4 1 82 12 55
2020 Provides services to public 52 27 9 4 3 1 3 84 7 63
2020 Does not provide services to public 43 36 5 0 4 6 7 90 5 55
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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2022 Provides services to public 19 64 14 3 40
2022 Does not provide services to public 19 68 10 3 55
2020 Provides services to public 24 60 16 0 64
2020 Does not provide services to public 14 70 14 2 55

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 53 17 0 4 0 7 19 94 6 40
2022 Does not provide services to public 56 9 6 3 7 2 18 80 13 55
2020 Provides services to public 53 14 5 6 8 2 13 78 17 63
2020 Does not provide services to public 52 13 13 6 3 0 13 74 10 55
2019 Provides services to public 40 26 7 7 2 1 16 80 11 72
2019 Does not provide services to public 53 18 6 10 8 0 6 75 19 51
2018 Provides services to public 55 10 9 8 9 1 7 71 19 56
2018 Does not provide services to public 42 10 18 4 9 6 12 63 16 53
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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?

Survey year Demographic 20% (1 out of 5 days)
(%)		 40% (2 out of 5 days)
(%)		 60% (3 out of 5 days)
(%)		 80% (4 out of 5 days)
(%)		 Other Please specify
(%)		 Total responses
2022 Provides services to public 68 18 8 6 0 35
2022 Does not provide services to public 58 19 13 7 3 45

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 87 13 35
2022 Does not provide services to public 81 19 55

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 31 69 35
2022 Does not provide services to public 40 60 55

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 57 43 35
2022 Does not provide services to public 53 47 55

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 50 50 35
2022 Does not provide services to public 52 48 55

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 22 78 35
2022 Does not provide services to public 26 74 55

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 36 64 35
2022 Does not provide services to public 38 62 55

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 21 79 35
2022 Does not provide services to public 21 79 55

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 31 69 35
2022 Does not provide services to public 27 73 55

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 21 79 35
2022 Does not provide services to public 17 83 55

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 27 73 35
2022 Does not provide services to public 26 74 55

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 26 74 35
2022 Does not provide services to public 23 77 55

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 15 85 35
2022 Does not provide services to public 9 91 55

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Provides services to public 15 85 35
2022 Does not provide services to public 23 77 55

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 68 23 0 0 3 0 6 97 3 35
2022 Does not provide services to public 69 15 2 2 5 0 7 91 8 55

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 8 5 13 17 44 8 5 70 14 35
2022 Does not provide services to public 1 16 10 21 33 5 15 66 22 55

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2022 Provides services to public 15 25 5 14 32 5 3 51 44 35
2022 Does not provide services to public 15 15 9 13 39 0 9 58 32 55
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