2022 Public Service Employee Survey Results for Public Health Agency of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	44	3	11	6	80	17	300
2022	Does not provide services to public	38	44	4	11	3	82	14	1895
2020	Provides services to public	38	40	4	17	2	78	19	230
2020	Does not provide services to public	34	47	4	13	3	81	16	1224

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	72	19	2	3	2	0	1	92	5	300
2022	Does not provide services to public	79	15	3	2	1	1	0	95	2	1895
2020	Provides services to public	77	17	4	0	0	0	0	95	1	227
2020	Does not provide services to public	82	12	2	2	1	0	0	95	3	1213

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	37	8	11	10	1	71	21	300
2022	Does not provide services to public	39	34	7	12	6	1	74	19	1890
2020	Provides services to public	35	39	8	15	3	0	74	18	228
2020	Does not provide services to public	32	44	7	13	4	1	76	17	1224
2019	Provides services to public	39	41	8	8	3	0	81	12	229
2019	Does not provide services to public	47	33	7	9	5	0	80	13	1259

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	28	38	11	15	7	0	66	22	300
2022	Does not provide services to public	32	41	11	12	4	1	73	16	1890
2020	Provides services to public	36	40	10	10	3	1	77	13	228
2020	Does not provide services to public	31	40	13	11	4	1	72	15	1219
2019	Provides services to public	33	41	10	7	8	1	75	15	229
2019	Does not provide services to public	36	39	10	11	3	0	75	14	1252
2018	Provides services to public	30	36	10	15	7	1	67	23	172
2018	Does not provide services to public	29	42	10	14	4	1	72	18	1004

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	35	10	11	4	0	76	15	300
2022	Does not provide services to public	46	34	8	8	3	1	80	12	1890
2020	Provides services to public	37	37	9	13	3	1	75	16	230
2020	Does not provide services to public	40	39	9	9	3	1	80	11	1214
2019	Provides services to public	48	37	8	4	3	0	84	8	226
2019	Does not provide services to public	54	31	7	5	2	0	85	8	1249

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	29	11	13	10	0	66	23	300
2022	Does not provide services to public	44	33	8	9	6	0	77	15	1895
2020	Provides services to public	36	31	12	13	7	0	68	20	230
2020	Does not provide services to public	39	33	10	10	8	0	72	18	1219
2019	Provides services to public	44	31	7	10	7	0	75	17	229
2019	Does not provide services to public	50	31	7	8	4	0	81	12	1256
2018	Provides services to public	45	29	10	9	6	1	74	16	168
2018	Does not provide services to public	46	34	8	8	4	0	80	12	998

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	34	13	8	3	75	11	300
2022	Does not provide services to public	36	41	10	9	4	77	13	1895
2020	Provides services to public	39	42	9	6	3	82	9	225
2020	Does not provide services to public	40	41	9	7	4	80	11	1223
2019	Provides services to public	36	42	11	8	4	77	12	229
2019	Does not provide services to public	38	37	11	8	6	75	14	1257
2018	Provides services to public	33	39	12	10	5	73	16	169
2018	Does not provide services to public	32	42	12	10	5	74	14	1001

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	33	11	13	9	0	66	23	300
2022	Does not provide services to public	38	35	10	10	6	0	74	17	1895
2020	Provides services to public	34	36	12	10	7	1	70	17	230
2020	Does not provide services to public	36	37	11	9	7	0	73	16	1225
2019	Provides services to public	29	37	15	13	7	0	65	20	229
2019	Does not provide services to public	36	35	11	12	6	0	71	18	1256
2018	Provides services to public	27	28	16	17	12	0	55	29	172
2018	Does not provide services to public	30	33	16	12	9	0	62	21	1002

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	28	43	10	13	5	71	18	300
2022	Does not provide services to public	32	42	7	13	6	74	18	1895
2020	Provides services to public	29	44	12	11	3	73	14	230
2020	Does not provide services to public	31	39	11	13	6	70	19	1218
2019	Provides services to public	29	42	11	12	7	70	19	230
2019	Does not provide services to public	35	40	9	12	5	75	17	1250
2018	Provides services to public	30	34	12	17	7	64	24	172
2018	Does not provide services to public	30	43	11	11	5	73	17	999

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	35	7	11	3	0	79	14	300
2022	Does not provide services to public	45	38	6	7	3	0	83	11	1890
2020	Provides services to public	52	36	6	5	2	0	88	7	230
2020	Does not provide services to public	47	37	8	6	3	0	84	8	1221
2019	Provides services to public	36	42	9	9	4	0	79	13	229
2019	Does not provide services to public	45	36	10	6	3	0	81	10	1253
2018	Provides services to public	39	38	13	7	2	1	78	9	172
2018	Does not provide services to public	42	42	9	5	2	0	83	8	1004

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	33	14	9	9	69	17	300
2022	Does not provide services to public	39	36	9	9	6	75	16	1895
2020	Provides services to public	33	37	13	11	6	70	17	229
2020	Does not provide services to public	38	37	10	9	6	74	16	1225
2019	Provides services to public	27	39	14	14	7	65	20	228
2019	Does not provide services to public	37	35	11	10	6	72	16	1254
2018	Provides services to public	27	31	16	14	12	58	26	172
2018	Does not provide services to public	33	36	11	12	8	69	20	1003

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	35	9	5	3	84	7	300
2022	Does not provide services to public	49	35	10	4	2	84	6	1890
2020	Provides services to public	57	33	8	2	1	89	3	227
2020	Does not provide services to public	54	33	7	4	2	87	6	1215
2019	Provides services to public	51	37	7	3	2	88	5	228
2019	Does not provide services to public	51	32	11	4	2	83	6	1244
2018	Provides services to public	50	35	10	3	3	85	6	172
2018	Does not provide services to public	48	36	10	5	1	84	6	993

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	36	18	11	8	0	1	63	19	300
2022	Does not provide services to public	36	38	9	10	6	0	0	74	16	1890
2020	Provides services to public	32	38	14	11	5	1	0	71	16	229
2020	Does not provide services to public	36	39	10	9	6	0	0	75	14	1216
2019	Provides services to public	25	42	16	9	7	0	0	67	16	229
2019	Does not provide services to public	34	39	11	10	5	0	0	73	16	1251
2018	Provides services to public	26	31	14	18	11	0	0	57	29	172
2018	Does not provide services to public	31	39	11	13	6	0	0	70	19	997

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	36	16	12	5	0	67	17	300
2022	Does not provide services to public	44	32	11	8	4	0	77	12	1895
2020	Provides services to public	37	38	13	5	5	1	76	11	230
2020	Does not provide services to public	38	36	12	8	6	0	74	14	1225
2019	Provides services to public	33	37	14	8	7	0	71	15	229
2019	Does not provide services to public	40	34	12	9	5	0	74	14	1253
2018	Provides services to public	35	28	14	12	11	0	63	23	170
2018	Does not provide services to public	38	34	13	10	5	0	72	15	996

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	34	12	13	7	0	0	68	20	300
2022	Does not provide services to public	39	36	12	8	4	0	1	75	13	1895
2020	Provides services to public	33	44	10	9	3	0	0	78	12	229
2020	Does not provide services to public	34	39	10	10	5	1	1	75	15	1217
2019	Provides services to public	29	39	14	12	7	0	0	67	19	221
2019	Does not provide services to public	39	37	11	9	3	1	1	77	12	1234
2018	Provides services to public	25	39	12	14	10	0	1	64	24	171
2018	Does not provide services to public	31	37	15	11	5	0	1	69	16	1000

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	37	13	6	2	79	9	300
2022	Does not provide services to public	41	38	10	8	3	79	11	1895
2020	Provides services to public	44	41	11	3	1	85	4	230
2020	Does not provide services to public	44	36	10	6	3	80	9	1225
2019	Provides services to public	37	44	12	5	2	81	7	230
2019	Does not provide services to public	43	37	9	7	4	80	11	1258
2018	Provides services to public	33	40	16	7	4	74	11	172
2018	Does not provide services to public	38	38	12	9	3	76	12	1002

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	38	14	8	5	0	73	14	300
2022	Does not provide services to public	34	33	16	10	6	0	68	16	1895
2020	Provides services to public	27	32	19	12	9	1	60	22	225
2020	Does not provide services to public	26	28	21	13	12	0	54	25	1218
2019	Provides services to public	34	28	21	10	7	0	62	17	223
2019	Does not provide services to public	38	34	16	8	3	0	72	12	1253
2018	Provides services to public	31	35	19	10	5	1	66	15	172
2018	Does not provide services to public	36	33	16	11	5	0	69	16	1002

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	32	28	14	7	0	2	22	50	300
2022	Does not provide services to public	13	26	33	17	8	1	2	26	40	1890
2020	Provides services to public	18	25	33	15	7	0	1	23	44	229
2020	Does not provide services to public	13	25	37	17	6	0	1	23	39	1225
2019	Provides services to public	11	25	38	19	6	0	1	25	36	229
2019	Does not provide services to public	7	21	39	22	10	0	1	32	29	1251
2018	Provides services to public	10	24	43	17	5	1	0	22	35	171
2018	Does not provide services to public	8	21	41	20	8	0	1	28	30	997

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	21	32	25	9	7	2	4	17	56	300
2022	Does not provide services to public	19	26	29	16	7	1	2	23	47	1890
2020	Provides services to public	20	29	25	16	6	1	1	23	51	228
2020	Does not provide services to public	17	24	32	16	7	1	1	24	43	1219
2019	Provides services to public	28	32	23	11	4	1	1	15	61	230
2019	Does not provide services to public	19	26	32	15	7	1	1	22	46	1247
2018	Provides services to public	33	22	30	7	4	2	1	11	58	170
2018	Does not provide services to public	22	27	30	14	5	1	1	20	50	992

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	17	27	29	12	1	4	43	29	300
2022	Does not provide services to public	13	19	29	24	13	0	2	38	32	1890
2020	Provides services to public	11	18	34	21	13	1	2	35	29	229
2020	Does not provide services to public	13	21	30	23	11	1	1	35	35	1220
2019	Provides services to public	12	20	30	22	15	0	1	37	32	228
2019	Does not provide services to public	7	17	34	29	12	1	1	41	25	1248
2018	Provides services to public	10	20	32	27	11	0	1	38	30	168
2018	Does not provide services to public	9	17	33	27	13	0	1	40	27	995

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	15	21	23	18	16	4	3	36	38	300
2022	Does not provide services to public	15	21	24	20	15	2	3	37	38	1890
2020	Provides services to public	18	18	26	20	14	2	2	35	38	228
2020	Does not provide services to public	19	22	26	19	12	2	1	32	42	1223
2019	Provides services to public	17	23	28	18	10	1	2	29	41	226
2019	Does not provide services to public	13	19	29	21	14	1	2	37	33	1249
2018	Provides services to public	25	21	26	18	7	1	2	26	47	172
2018	Does not provide services to public	17	23	28	17	12	1	2	29	42	996

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	23	23	19	11	3	3	32	44	300
2022	Does not provide services to public	16	19	24	16	17	3	5	36	38	1890
2020	Provides services to public	15	18	21	23	19	2	2	44	34	228
2020	Does not provide services to public	12	18	23	26	16	3	2	44	32	1222
2019	Provides services to public	12	22	31	20	12	2	2	33	35	227
2019	Does not provide services to public	10	17	26	25	19	2	2	45	27	1246
2018	Provides services to public	17	19	31	16	12	3	2	30	38	169
2018	Does not provide services to public	12	20	26	22	15	2	2	39	34	992

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	30	27	12	10	3	2	23	49	300
2022	Does not provide services to public	18	23	29	15	11	2	2	27	42	1890
2020	Provides services to public	15	28	28	15	12	1	2	27	44	228
2020	Does not provide services to public	16	21	34	17	9	2	1	27	38	1219
2019	Provides services to public	22	30	29	11	6	1	1	17	53	229
2019	Does not provide services to public	16	25	33	15	8	2	1	24	42	1251
2018	Provides services to public	25	37	21	11	5	0	1	16	63	171
2018	Does not provide services to public	19	27	31	14	6	1	1	21	48	995

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	8	18	33	24	14	1	2	39	27	300
2022	Does not provide services to public	6	16	32	27	17	0	2	45	22	1895
2020	Provides services to public	8	17	38	23	12	0	1	36	26	229
2020	Does not provide services to public	6	15	37	30	11	1	1	41	21	1224
2019	Provides services to public	14	22	32	21	10	1	0	31	36	229
2019	Does not provide services to public	11	22	34	22	11	0	0	33	33	1251

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	24	29	16	7	10	7	7	61	20	300
2022	Does not provide services to public	31	28	13	7	5	7	8	70	15	1890
2020	Provides services to public	26	32	14	9	6	8	5	66	18	227
2020	Does not provide services to public	28	28	15	9	7	7	6	65	18	1222
2019	Provides services to public	26	32	14	11	7	7	3	64	20	230
2019	Does not provide services to public	32	28	13	11	6	5	5	67	19	1255
2018	Provides services to public	16	31	17	15	14	5	1	51	31	172
2018	Does not provide services to public	24	29	17	10	8	6	5	60	21	1005

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	33	7	6	7	0	0	80	13	300
2022	Does not provide services to public	56	25	7	6	4	1	0	82	11	1890
2020	Provides services to public	52	23	9	10	4	1	0	76	14	229
2020	Does not provide services to public	49	27	7	8	8	1	0	77	16	1222
2019	Provides services to public	47	29	8	9	7	0	0	77	16	229
2019	Does not provide services to public	48	27	9	9	6	1	0	75	16	1251
2018	Provides services to public	30	33	10	9	17	1	1	64	26	172
2018	Does not provide services to public	41	30	9	10	9	1	0	72	19	1003

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	35	3	5	3	89	7	300
2022	Does not provide services to public	64	23	4	5	2	88	8	1890
2020	Provides services to public	57	27	7	6	2	85	8	226
2020	Does not provide services to public	61	24	5	7	3	85	10	1218
2019	Provides services to public	51	33	5	7	4	84	11	228
2019	Does not provide services to public	57	28	6	7	3	84	10	1255
2018	Provides services to public	37	41	7	6	9	78	15	172
2018	Does not provide services to public	50	33	6	7	3	84	10	1002

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	38	6	5	3	1	0	86	8	300
2022	Does not provide services to public	57	29	7	4	2	1	0	87	6	1890
2020	Provides services to public	49	29	10	7	3	1	1	79	10	228
2020	Does not provide services to public	53	31	6	5	4	1	0	85	8	1206
2019	Provides services to public	46	38	7	4	3	1	0	85	7	227
2019	Does not provide services to public	50	33	9	5	3	1	0	83	8	1257
2018	Provides services to public	32	40	12	6	9	1	0	73	15	172
2018	Does not provide services to public	43	38	9	6	3	0	0	82	10	1004

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	28	13	5	6	4	3	74	12	300
2022	Does not provide services to public	46	28	8	5	3	6	3	82	9	1895

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	30	13	5	4	6	2	76	10	300
2022	Does not provide services to public	43	29	10	5	4	6	3	79	10	1895

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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	29	12	5	3	2	5	78	9	300
2022	Does not provide services to public	52	28	10	4	2	1	3	83	6	1895
2020	Provides services to public	44	30	13	6	3	2	3	77	9	229
2020	Does not provide services to public	56	23	11	5	4	1	2	81	8	1224
2019	Provides services to public	46	32	11	4	4	1	3	81	8	230
2019	Does not provide services to public	58	22	10	5	3	1	2	82	8	1254

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	33	11	7	5	1	0	76	12	300
2022	Does not provide services to public	47	31	9	8	4	0	0	79	12	1895
2020	Provides services to public	41	30	15	8	4	0	1	72	12	230
2020	Does not provide services to public	44	30	10	8	7	0	1	74	15	1220
2019	Provides services to public	38	35	14	5	6	0	1	74	12	230
2019	Does not provide services to public	46	30	10	8	5	0	0	77	13	1253
2018	Provides services to public	39	29	14	10	7	0	0	69	17	170
2018	Does not provide services to public	43	33	10	8	6	0	0	76	14	992

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	29	10	6	5	3	1	79	11	300
2022	Does not provide services to public	57	23	9	5	4	2	1	82	9	1890
2020	Provides services to public	48	22	15	7	3	2	2	73	11	228
2020	Does not provide services to public	51	24	10	4	7	2	2	78	12	1223

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	33	13	7	4	1	1	75	12	300
2022	Does not provide services to public	50	28	8	8	4	1	1	79	12	1895
2020	Provides services to public	43	28	13	7	7	1	0	72	14	228
2020	Does not provide services to public	46	31	8	7	7	1	1	78	14	1224
2019	Provides services to public	42	29	15	7	7	1	1	72	13	230
2019	Does not provide services to public	50	27	9	8	5	0	1	78	13	1249
2018	Provides services to public	41	30	13	9	6	0	1	72	15	171
2018	Does not provide services to public	46	31	8	9	6	0	0	78	14	989

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	57	21	5	5	9	1	2	81	14	300
2022	Does not provide services to public	67	21	5	2	2	2	1	91	4	1895

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	26	11	6	6	0	77	12	300
2022	Does not provide services to public	58	23	9	6	4	0	81	10	1895
2020	Provides services to public	50	29	10	7	4	0	79	11	230
2020	Does not provide services to public	53	26	7	7	6	1	80	13	1224
2019	Provides services to public	46	29	11	8	5	1	76	13	230
2019	Does not provide services to public	54	27	8	6	5	0	81	11	1258
2018	Provides services to public	46	26	13	8	7	0	72	15	171
2018	Does not provide services to public	50	27	9	8	6	0	77	14	994

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	15	2	3	2	1	2	93	5	300
2022	Does not provide services to public	83	7	3	2	2	1	3	94	3	1895
2019	Provides services to public	78	11	4	3	2	0	2	91	5	230
2019	Does not provide services to public	83	9	4	1	2	0	1	93	3	1247

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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	32	30	14	7	8	8	0	69	16	300
2022	Does not provide services to public	40	29	12	7	4	8	0	75	12	1895
2020	Provides services to public	41	28	13	6	6	6	1	73	13	230
2020	Does not provide services to public	38	29	12	7	5	8	0	74	14	1226
2019	Provides services to public	28	32	13	12	8	6	0	65	21	229
2019	Does not provide services to public	37	30	13	9	5	6	0	72	14	1257
2018	Provides services to public	24	32	15	10	14	4	0	59	25	172
2018	Does not provide services to public	29	31	17	10	7	5	0	64	18	1000

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	28	26	17	12	12	5	57	25	300
2022	Does not provide services to public	32	31	14	12	8	3	65	20	1890
2020	Provides services to public	38	31	13	9	6	3	71	16	228
2020	Does not provide services to public	34	34	12	9	7	3	71	17	1220
2019	Provides services to public	27	31	18	11	12	2	59	23	228
2019	Does not provide services to public	34	33	15	9	7	2	68	16	1253
2018	Provides services to public	23	28	17	13	17	1	52	30	171
2018	Does not provide services to public	25	33	16	14	9	2	60	24	999

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	21	26	19	16	13	5	49	31	300
2022	Does not provide services to public	24	28	16	15	11	6	55	28	1890
2020	Provides services to public	25	34	18	12	8	3	61	21	229
2020	Does not provide services to public	24	34	18	12	8	5	61	20	1221
2019	Provides services to public	18	26	21	18	10	6	47	30	227
2019	Does not provide services to public	22	33	17	15	8	5	58	24	1253
2018	Provides services to public	13	27	17	24	17	2	41	41	171
2018	Does not provide services to public	17	30	19	19	10	5	50	30	996

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	19	26	18	18	17	2	0	46	36	300
2022	Does not provide services to public	22	29	15	18	14	3	0	52	33	1895
2020	Provides services to public	20	28	20	16	12	3	0	50	30	229
2020	Does not provide services to public	19	32	15	19	12	3	0	52	32	1226
2019	Provides services to public	18	29	18	21	11	4	0	48	33	229
2019	Does not provide services to public	19	34	15	18	10	3	0	55	29	1254
2018	Provides services to public	10	33	17	21	17	2	1	44	39	171
2018	Does not provide services to public	16	31	16	19	15	3	0	48	35	1001

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	29	16	7	5	9	4	68	14	300
2022	Does not provide services to public	32	26	19	7	3	12	2	67	11	1895
2020	Provides services to public	30	26	19	7	4	11	3	66	13	230
2020	Does not provide services to public	31	23	18	9	5	12	3	63	16	1224
2019	Provides services to public	32	24	20	8	6	9	1	61	16	230
2019	Does not provide services to public	35	24	18	7	4	11	2	67	12	1256

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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	21	36	20	15	7	2	0	57	22	300
2022	Does not provide services to public	22	40	15	14	7	1	0	63	21	1895
2020	Provides services to public	29	36	18	13	2	1	1	66	16	229
2020	Does not provide services to public	27	44	13	11	5	1	0	71	16	1222
2019	Provides services to public	24	43	18	8	6	1	0	68	14	229
2019	Does not provide services to public	28	41	15	11	4	1	0	69	15	1251
2018	Provides services to public	17	43	22	10	7	1	0	61	17	172
2018	Does not provide services to public	25	43	15	12	4	1	0	69	16	1002

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	33	18	22	15	2	0	44	38	300
2022	Does not provide services to public	14	26	19	23	15	4	0	42	39	1890
2020	Provides services to public	21	33	18	19	8	1	1	55	27	227
2020	Does not provide services to public	16	33	19	18	11	3	0	51	30	1216
2019	Provides services to public	13	33	20	21	11	4	0	47	33	227
2019	Does not provide services to public	14	34	21	18	8	5	0	50	28	1249

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	28	36	17	11	6	2	1	65	18	300
2022	Does not provide services to public	28	37	13	12	5	4	1	68	18	1890
2020	Provides services to public	27	36	15	14	3	4	1	67	18	229
2020	Does not provide services to public	29	37	13	11	5	4	1	70	16	1216
2019	Provides services to public	27	36	17	12	6	2	0	65	18	229
2019	Does not provide services to public	30	34	15	12	5	3	1	67	18	1252
2018	Provides services to public	24	36	12	17	7	3	1	63	25	169
2018	Does not provide services to public	30	39	14	9	4	3	1	72	14	999

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	29	36	19	7	7	2	66	14	300
2022	Does not provide services to public	31	37	19	6	3	3	70	10	1890
2020	Provides services to public	29	39	21	6	2	2	69	9	229
2020	Does not provide services to public	28	39	18	8	4	3	69	13	1221
2019	Provides services to public	26	36	17	11	8	2	63	19	228
2019	Does not provide services to public	31	35	20	8	4	2	67	12	1240
2018	Provides services to public	21	33	27	10	8	1	54	18	172
2018	Does not provide services to public	31	39	16	8	4	1	71	12	996

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	22	24	16	13	12	10	2	53	29	300
2022	Does not provide services to public	20	23	17	12	11	14	3	52	28	1895
2020	Provides services to public	19	22	20	12	14	12	2	47	30	230
2020	Does not provide services to public	19	20	18	13	11	15	3	48	30	1222
2019	Provides services to public	12	22	15	19	19	11	2	39	44	230
2019	Does not provide services to public	18	19	20	16	13	10	3	43	34	1255
2018	Provides services to public	13	17	22	17	24	7	1	33	44	172
2018	Does not provide services to public	14	22	19	18	15	10	3	41	37	999

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	23	32	15	15	13	2	0	57	28	300
2022	Does not provide services to public	25	34	15	13	8	4	0	62	22	1895
2020	Provides services to public	25	33	13	17	9	2	1	59	27	230
2020	Does not provide services to public	23	35	15	14	9	4	1	61	24	1222
2019	Provides services to public	22	33	13	18	12	1	0	56	31	229
2019	Does not provide services to public	24	31	15	15	12	2	0	57	27	1254
2018	Provides services to public	16	29	18	18	17	1	0	46	36	170
2018	Does not provide services to public	18	32	17	17	13	3	0	52	31	1002

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	39	29	16	5	8	0	3	70	13	300
2022	Does not provide services to public	44	26	14	6	5	1	4	73	12	1895
2020	Provides services to public	40	24	17	8	9	0	2	65	17	230
2020	Does not provide services to public	41	26	14	8	7	0	3	69	16	1226
2019	Provides services to public	43	27	15	6	5	1	3	73	12	229
2019	Does not provide services to public	48	25	15	5	3	1	3	76	9	1253

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	22	18	8	7	1	2	66	15	300
2022	Does not provide services to public	47	24	14	7	4	1	3	73	11	1895
2020	Provides services to public	36	31	18	9	4	2	1	68	13	228
2020	Does not provide services to public	41	26	18	6	5	1	3	70	11	1222
2019	Provides services to public	41	30	16	6	5	1	1	72	12	227
2019	Does not provide services to public	47	25	14	7	3	1	3	75	11	1251

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	11	6	2	3	5	3	88	5	300
2022	Does not provide services to public	76	9	3	2	2	4	5	92	4	1890
2020	Provides services to public	74	12	3	1	2	3	4	92	4	230
2020	Does not provide services to public	76	9	5	2	2	3	3	91	5	1220
2019	Provides services to public	71	12	4	3	2	5	2	90	6	228
2019	Does not provide services to public	76	9	4	2	2	4	3	91	5	1251

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	67	9	6	2	5	3	8	86	8	300
2022	Does not provide services to public	73	9	4	2	2	2	8	91	4	1890
2020	Provides services to public	65	16	5	4	2	3	6	88	7	230
2020	Does not provide services to public	75	10	4	2	1	1	7	93	3	1222
2019	Provides services to public	75	9	4	1	2	1	7	92	3	227
2019	Does not provide services to public	80	6	3	2	1	2	7	94	3	1248

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	29	14	14	17	5	3	51	34	300
2022	Does not provide services to public	21	34	12	16	12	3	2	58	29	1895
2020	Provides services to public	21	23	18	16	16	4	2	47	34	230
2020	Does not provide services to public	21	29	13	16	15	3	2	54	33	1224
2019	Provides services to public	13	26	16	19	22	2	2	40	43	229
2019	Does not provide services to public	20	25	15	14	21	3	2	47	37	1254
2018	Provides services to public	15	18	16	19	29	2	2	34	50	171
2018	Does not provide services to public	16	21	15	20	23	3	1	39	46	997

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	39	17	12	7	5	0	63	20	300
2022	Does not provide services to public	25	40	17	10	4	4	0	68	15	1895
2020	Provides services to public	23	43	17	10	2	4	0	69	14	229
2020	Does not provide services to public	25	44	14	8	4	3	1	72	13	1224
2019	Provides services to public	17	46	18	12	6	1	1	63	19	228
2019	Does not provide services to public	24	42	17	9	4	3	0	69	14	1256
2018	Provides services to public	14	34	26	11	13	2	1	49	25	172
2018	Does not provide services to public	22	36	24	9	6	3	0	60	15	998

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	38	9	8	7	3	75	16	300
2022	Does not provide services to public	39	36	12	7	4	3	76	12	1895
2020	Provides services to public	41	37	12	6	3	2	78	9	227
2020	Does not provide services to public	37	38	12	7	4	2	76	12	1219
2019	Provides services to public	31	39	13	11	5	2	71	16	230
2019	Does not provide services to public	37	39	11	7	4	2	78	11	1247
2018	Provides services to public	34	42	12	6	6	0	77	12	172
2018	Does not provide services to public	40	38	12	7	3	1	79	10	1001

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	35	11	7	4	6	0	77	12	300
2022	Does not provide services to public	34	36	13	6	2	8	0	77	9	1885
2020	Provides services to public	39	35	16	4	2	4	0	77	6	229
2020	Does not provide services to public	36	33	15	6	3	6	1	74	9	1218
2019	Provides services to public	40	36	12	6	3	3	0	78	9	228
2019	Does not provide services to public	45	32	12	5	3	3	0	79	8	1252
2018	Provides services to public	31	40	15	7	5	2	0	72	12	172
2018	Does not provide services to public	43	32	13	5	2	4	0	79	7	999

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	25	24	7	4	13	1	59	13	300
2022	Does not provide services to public	25	26	23	7	3	16	1	62	11	1890
2020	Provides services to public	29	32	19	4	5	10	1	69	10	230
2020	Does not provide services to public	29	29	20	8	3	11	1	65	13	1224

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	36	12	6	3	4	1	77	10	300
2022	Does not provide services to public	41	32	9	6	4	6	2	79	11	1890
2020	Provides services to public	43	32	11	6	3	5	1	79	10	229
2020	Does not provide services to public	40	32	11	6	4	6	2	77	11	1219

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	4	6	13	9	41	6	21	69	14	300
2022	Does not provide services to public	3	4	12	7	44	7	24	74	10	1890

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	12	25	4	4	42	3	39	15	300
2022	Does not provide services to public	9	12	22	4	3	46	5	44	13	1890

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	34	8	7	5	0	80	12	300
2022	Does not provide services to public	50	33	7	6	3	0	84	9	1890
2020	Provides services to public	53	29	9	6	3	0	83	8	229
2020	Does not provide services to public	52	33	7	5	3	1	85	8	1218
2019	Provides services to public	41	38	11	5	5	0	79	10	230
2019	Does not provide services to public	51	33	7	5	3	0	85	8	1255
2018	Provides services to public	37	36	14	9	5	0	73	13	172
2018	Does not provide services to public	45	37	9	5	4	0	82	9	997

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	39	25	13	14	9	0	64	23	300
2022	Does not provide services to public	37	31	14	12	5	0	69	17	1895
2020	Provides services to public	42	28	17	6	6	1	70	13	229
2020	Does not provide services to public	41	31	12	9	5	1	73	14	1216
2019	Provides services to public	34	28	18	11	9	0	62	20	228
2019	Does not provide services to public	39	33	15	7	5	1	73	12	1256
2018	Provides services to public	28	31	19	10	12	0	59	21	172
2018	Does not provide services to public	34	33	16	10	6	0	67	17	1002

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	29	12	15	7	65	23	300
2022	Does not provide services to public	35	34	13	12	6	69	18	1890
2020	Provides services to public	40	30	17	8	4	71	12	228
2020	Does not provide services to public	40	33	14	8	5	73	14	1214
2019	Provides services to public	33	33	18	10	7	65	17	227
2019	Does not provide services to public	39	34	13	9	6	73	14	1252
2018	Provides services to public	23	37	19	12	9	60	21	172
2018	Does not provide services to public	32	35	15	12	6	67	18	998

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	20	13	11	13	3	1	60	26	300
2022	Does not provide services to public	33	23	17	13	9	5	0	59	23	1895
2020	Provides services to public	35	25	21	10	7	2	0	61	17	229
2020	Does not provide services to public	38	25	17	10	6	3	1	65	17	1218
2019	Provides services to public	31	27	20	11	10	1	1	59	21	230
2019	Does not provide services to public	37	25	17	13	7	2	1	63	20	1257
2018	Provides services to public	25	24	22	12	13	2	2	51	26	172
2018	Does not provide services to public	31	25	18	14	10	3	0	58	24	1000

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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2022	Provides services to public	53	23	24	300
2022	Does not provide services to public	48	23	29	1895
2020	Provides services to public	36	27	37	230
2020	Does not provide services to public	32	30	39	1226
2019	Provides services to public	31	33	37	230
2019	Does not provide services to public	32	32	36	1258
2018	Provides services to public	32	34	35	172
2018	Does not provide services to public	33	33	35	1000

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2022	Provides services to public	5	22	33	5	28	9	150
2022	Does not provide services to public	7	28	32	6	19	8	895
2020	Provides services to public	7	29	32	6	20	7	84
2020	Does not provide services to public	8	35	32	5	13	7	404
2019	Provides services to public	13	19	45	4	7	12	74
2019	Does not provide services to public	10	28	37	5	17	3	410
2018	Provides services to public	2	20	60	8	9	0	57
2018	Does not provide services to public	9	24	42	8	12	5	335

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	300
2022	Does not provide services to public	10	90	1895
2020	Provides services to public	10	90	230
2020	Does not provide services to public	11	89	1225
2019	Provides services to public	14	86	228
2019	Does not provide services to public	12	88	1257
2018	Provides services to public	18	82	172
2018	Does not provide services to public	14	86	1000

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	33	67	50
2022	Does not provide services to public	46	54	200
2020	Provides services to public	59	41	25
2020	Does not provide services to public	43	57	133
2019	Provides services to public	46	54	34
2019	Does not provide services to public	45	55	153
2018	Provides services to public	50	50	32
2018	Does not provide services to public	45	55	137

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	57	43	50
2022	Does not provide services to public	60	40	200
2020	Provides services to public	62	38	25
2020	Does not provide services to public	70	30	133
2019	Provides services to public	72	28	34
2019	Does not provide services to public	62	38	153
2018	Provides services to public	74	26	32
2018	Does not provide services to public	67	33	137

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	5	95	50
2022	Does not provide services to public	9	91	200

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	50
2022	Does not provide services to public	0	100	200
2020	Provides services to public	0	100	25
2020	Does not provide services to public	0	100	133
2019	Provides services to public	0	100	34
2019	Does not provide services to public	0	100	153
2018	Provides services to public	0	100	32
2018	Does not provide services to public	0	100	137

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	50
2022	Does not provide services to public	9	91	200

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	27	73	50
2022	Does not provide services to public	5	95	200

Question 58g. From whom did you experience harassment on the job? …Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	1	99	50
2022	Does not provide services to public	4	96	200
2018	Provides services to public	0	100	32
2018	Does not provide services to public	4	96	137

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	49	51	50
2022	Does not provide services to public	37	63	200
2020	Provides services to public	55	45	25
2020	Does not provide services to public	40	60	133
2019	Provides services to public	40	60	34
2019	Does not provide services to public	34	66	152
2018	Provides services to public	42	58	32
2018	Does not provide services to public	38	62	137

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	37	63	50
2022	Does not provide services to public	38	62	200
2020	Provides services to public	71	29	25
2020	Does not provide services to public	52	48	133
2019	Provides services to public	53	47	34
2019	Does not provide services to public	46	54	152
2018	Provides services to public	63	37	32
2018	Does not provide services to public	46	54	137

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	49	51	50
2022	Does not provide services to public	49	51	200
2020	Provides services to public	54	46	25
2020	Does not provide services to public	66	34	133
2019	Provides services to public	58	42	34
2019	Does not provide services to public	51	49	152
2018	Provides services to public	50	50	32
2018	Does not provide services to public	52	48	137

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	43	57	50
2022	Does not provide services to public	44	56	200
2020	Provides services to public	29	71	25
2020	Does not provide services to public	51	49	133
2019	Provides services to public	46	54	34
2019	Does not provide services to public	38	62	152
2018	Provides services to public	42	58	32
2018	Does not provide services to public	48	52	137

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	46	54	50
2022	Does not provide services to public	34	66	200
2019	Provides services to public	26	74	34
2019	Does not provide services to public	37	63	152
2018	Provides services to public	43	57	32
2018	Does not provide services to public	37	63	137

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	57	43	50
2022	Does not provide services to public	54	46	200
2020	Provides services to public	59	41	25
2020	Does not provide services to public	53	47	133
2019	Provides services to public	55	45	34
2019	Does not provide services to public	50	50	152
2018	Provides services to public	55	45	32
2018	Does not provide services to public	58	42	137

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	46	54	50
2022	Does not provide services to public	32	68	200
2020	Provides services to public	20	80	25
2020	Does not provide services to public	39	61	133
2019	Provides services to public	34	66	34
2019	Does not provide services to public	29	71	152
2018	Provides services to public	36	64	32
2018	Does not provide services to public	34	66	137

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	50
2022	Does not provide services to public	1	99	200
2019	Provides services to public	0	100	34
2019	Does not provide services to public	0	100	152

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	50
2022	Does not provide services to public	8	92	200
2018	Provides services to public	0	100	32
2018	Does not provide services to public	8	92	137

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	50
2022	Does not provide services to public	10	90	200

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	46	54	50
2022	Does not provide services to public	46	54	200
2020	Provides services to public	43	57	25
2020	Does not provide services to public	59	41	133
2019	Provides services to public	46	54	34
2019	Does not provide services to public	48	52	152
2018	Provides services to public	63	37	32
2018	Does not provide services to public	50	50	137

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	35	65	50
2022	Does not provide services to public	18	82	200
2019	Provides services to public	29	71	34
2019	Does not provide services to public	13	87	152
2018	Provides services to public	29	71	32
2018	Does not provide services to public	24	76	137

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	50
2022	Does not provide services to public	17	83	200
2020	Provides services to public	19	81	25
2020	Does not provide services to public	12	88	133
2019	Provides services to public	17	83	34
2019	Does not provide services to public	17	83	152

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	53	47	50
2022	Does not provide services to public	57	43	200
2020	Provides services to public	37	63	25
2020	Does not provide services to public	51	49	133
2019	Provides services to public	35	65	34
2019	Does not provide services to public	47	53	152
2018	Provides services to public	81	19	32
2018	Does not provide services to public	58	42	137

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	50
2022	Does not provide services to public	25	75	200
2020	Provides services to public	19	81	25
2020	Does not provide services to public	21	79	133
2019	Provides services to public	21	79	34
2019	Does not provide services to public	29	71	152
2018	Provides services to public	33	67	32
2018	Does not provide services to public	34	66	137

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	50
2022	Does not provide services to public	13	87	200
2020	Provides services to public	0	100	25
2020	Does not provide services to public	10	90	133

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	20	80	50
2022	Does not provide services to public	14	86	200
2019	Provides services to public	18	82	34
2019	Does not provide services to public	14	86	152
2018	Provides services to public	30	70	32
2018	Does not provide services to public	17	83	137

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	50
2022	Does not provide services to public	14	86	200

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	50
2022	Does not provide services to public	6	94	200
2020	Provides services to public	0	100	25
2020	Does not provide services to public	4	96	133

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	50
2022	Does not provide services to public	11	89	200
2018	Provides services to public	16	84	32
2018	Does not provide services to public	12	88	137

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	50
2022	Does not provide services to public	11	89	200
2018	Provides services to public	14	86	32
2018	Does not provide services to public	13	87	137

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	50
2022	Does not provide services to public	27	73	200
2020	Provides services to public	40	60	25
2020	Does not provide services to public	28	72	133
2019	Provides services to public	41	59	34
2019	Does not provide services to public	31	69	152

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	50
2022	Does not provide services to public	9	91	185

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	50
2022	Does not provide services to public	28	72	185
2020	Provides services to public	28	72	25
2020	Does not provide services to public	15	85	128

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	50
2022	Does not provide services to public	9	91	185

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	50
2022	Does not provide services to public	8	92	185

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	50
2022	Does not provide services to public	12	88	185
2020	Provides services to public	21	79	25
2020	Does not provide services to public	11	89	128

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	50
2022	Does not provide services to public	10	90	185
2018	Provides services to public	0	100	30
2018	Does not provide services to public	10	90	129

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	50
2022	Does not provide services to public	18	82	185

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	50
2022	Does not provide services to public	16	84	185
2020	Provides services to public	19	81	25
2020	Does not provide services to public	13	87	128

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	50
2022	Does not provide services to public	16	84	185

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	50
2022	Does not provide services to public	31	69	185
2020	Provides services to public	34	66	25
2020	Does not provide services to public	38	62	128
2018	Provides services to public	41	59	30
2018	Does not provide services to public	34	66	129

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	13	87	50
2022	Does not provide services to public	5	95	185

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	37	63	50
2022	Does not provide services to public	44	56	185
2020	Provides services to public	50	50	25
2020	Does not provide services to public	64	36	128
2018	Provides services to public	60	40	30
2018	Does not provide services to public	58	42	129

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	50
2022	Does not provide services to public	1	99	185
2020	Provides services to public	0	100	25
2020	Does not provide services to public	4	96	128

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	50	50	50
2022	Does not provide services to public	52	48	185
2020	Provides services to public	53	47	25
2020	Does not provide services to public	65	35	128
2018	Provides services to public	56	44	30
2018	Does not provide services to public	60	40	129

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	5	95	50
2022	Does not provide services to public	1	99	185

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	50
2022	Does not provide services to public	13	87	185

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	11	16	14	8	7	34	10	49	27	300
2022	Does not provide services to public	10	11	12	6	4	45	12	48	23	1895
2020	Provides services to public	15	16	16	8	5	28	12	51	22	229
2020	Does not provide services to public	14	11	15	7	6	37	10	48	25	1224
2019	Provides services to public	16	14	19	13	9	24	6	43	31	228
2019	Does not provide services to public	13	13	17	9	9	30	11	43	29	1257
2018	Provides services to public	9	12	24	11	12	26	5	31	34	170
2018	Does not provide services to public	14	16	19	9	6	28	7	47	24	1002

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	32	19	5	5	12	1	66	12	300
2022	Does not provide services to public	29	30	16	6	3	15	2	70	11	1890
2020	Provides services to public	28	28	18	8	5	12	2	65	14	230
2020	Does not provide services to public	25	27	18	7	5	16	2	64	15	1223
2019	Provides services to public	28	30	16	7	8	10	0	64	17	230
2019	Does not provide services to public	31	30	16	8	5	9	1	68	15	1254
2018	Provides services to public	20	34	18	9	9	10	0	59	20	169
2018	Does not provide services to public	28	32	18	8	5	8	1	66	14	1003

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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	11	89	300
2022	Does not provide services to public	6	94	1890
2020	Provides services to public	5	95	229
2020	Does not provide services to public	7	93	1223
2019	Provides services to public	9	91	230
2019	Does not provide services to public	7	93	1260
2018	Provides services to public	14	86	172
2018	Does not provide services to public	6	94	1002

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	13	87	35
2022	Does not provide services to public	28	72	125
2019	Provides services to public	38	62	20
2019	Does not provide services to public	44	56	84
2018	Provides services to public	34	66	24
2018	Does not provide services to public	36	64	57

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	67	33	35
2022	Does not provide services to public	81	19	125

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	35
2022	Does not provide services to public	2	98	125

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	35
2022	Does not provide services to public	0	100	125
2019	Provides services to public	0	100	20
2019	Does not provide services to public	0	100	84
2018	Provides services to public	0	100	24
2018	Does not provide services to public	0	100	57

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	20	80	35
2022	Does not provide services to public	10	90	125

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	35
2022	Does not provide services to public	4	96	125

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	12	88	35
2022	Does not provide services to public	11	89	125

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	29	71	35
2022	Does not provide services to public	24	76	125
2018	Provides services to public	27	73	24
2018	Does not provide services to public	16	84	57

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	35
2022	Does not provide services to public	13	87	125

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	11	89	35
2022	Does not provide services to public	9	91	125

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	35
2022	Does not provide services to public	5	95	125
2019	Provides services to public	0	100	20
2019	Does not provide services to public	8	92	84

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	35
2022	Does not provide services to public	32	68	125
2018	Provides services to public	18	82	24
2018	Does not provide services to public	38	62	57

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	35
2022	Does not provide services to public	25	75	125
2019	Provides services to public	37	63	20
2019	Does not provide services to public	28	72	84

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	5	95	35
2022	Does not provide services to public	4	96	125

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	35
2022	Does not provide services to public	3	97	125
2020	Provides services to public	0	100	13
2020	Does not provide services to public	0	100	80
2018	Provides services to public	0	100	24
2018	Does not provide services to public	0	100	57

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	35
2022	Does not provide services to public	3	97	125

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	35
2022	Does not provide services to public	21	79	125
2020	Provides services to public	34	66	13
2020	Does not provide services to public	16	84	80

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	3	97	35
2022	Does not provide services to public	2	98	125
2020	Provides services to public	0	100	13
2020	Does not provide services to public	0	100	80
2019	Provides services to public	0	100	20
2019	Does not provide services to public	0	100	84
2018	Provides services to public	0	100	24
2018	Does not provide services to public	0	100	57

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	20	80	35
2022	Does not provide services to public	16	84	125
2018	Provides services to public	21	79	24
2018	Does not provide services to public	22	78	57

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2022	Provides services to public	100	35
2022	Does not provide services to public	100	125
2020	Provides services to public	100	13
2020	Does not provide services to public	100	80
2019	Provides services to public	100	20
2019	Does not provide services to public	100	84

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	25	75	35
2022	Does not provide services to public	16	84	125
2020	Provides services to public	39	61	13
2020	Does not provide services to public	16	84	80
2018	Provides services to public	22	78	24
2018	Does not provide services to public	21	79	57

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	42	58	35
2022	Does not provide services to public	23	77	125
2020	Provides services to public	46	54	13
2020	Does not provide services to public	34	66	80
2019	Provides services to public	36	64	20
2019	Does not provide services to public	31	69	82
2018	Provides services to public	44	56	24
2018	Does not provide services to public	27	73	57

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	35
2022	Does not provide services to public	8	92	125
2018	Provides services to public	18	82	24
2018	Does not provide services to public	13	87	57

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	35
2022	Does not provide services to public	5	95	125

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	35
2022	Does not provide services to public	13	87	125
2018	Provides services to public	19	81	24
2018	Does not provide services to public	19	81	57

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	12	88	35
2022	Does not provide services to public	5	95	125
2020	Provides services to public	0	100	13
2020	Does not provide services to public	10	90	80

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	35
2022	Does not provide services to public	4	96	125

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	35
2022	Does not provide services to public	2	98	125
2018	Provides services to public	0	100	24
2018	Does not provide services to public	16	84	57

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	15	85	35
2022	Does not provide services to public	8	92	125

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	38	62	35
2022	Does not provide services to public	63	37	125
2020	Provides services to public	50	50	13
2020	Does not provide services to public	48	52	80
2019	Provides services to public	53	47	20
2019	Does not provide services to public	44	56	82
2018	Provides services to public	38	62	24
2018	Does not provide services to public	39	61	57

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	30
2022	Does not provide services to public	5	95	120

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	30
2022	Does not provide services to public	17	83	120

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	30
2022	Does not provide services to public	4	96	120

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	30
2022	Does not provide services to public	0	100	120

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	3	97	30
2022	Does not provide services to public	3	97	120

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	30
2022	Does not provide services to public	3	97	120

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	13	87	30
2022	Does not provide services to public	18	82	120

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	30
2022	Does not provide services to public	11	89	120

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	3	97	30
2022	Does not provide services to public	12	88	120

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	23	77	30
2022	Does not provide services to public	23	77	120
2018	Provides services to public	22	78	23
2018	Does not provide services to public	33	67	55

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	30
2022	Does not provide services to public	2	98	120

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	46	54	30
2022	Does not provide services to public	41	59	120
2018	Provides services to public	54	46	23
2018	Does not provide services to public	53	47	55

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	3	97	30
2022	Does not provide services to public	1	99	120

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	45	55	30
2022	Does not provide services to public	65	35	120
2018	Provides services to public	56	44	23
2018	Does not provide services to public	65	35	55

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	30
2022	Does not provide services to public	1	99	120

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	18	82	30
2022	Does not provide services to public	12	88	120

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	14	16	21	4	5	33	7	51	15	300
2022	Does not provide services to public	11	12	17	3	2	46	9	51	13	1890
2020	Provides services to public	18	13	21	3	3	31	10	54	10	229
2020	Does not provide services to public	15	12	17	4	4	41	8	53	15	1220
2019	Provides services to public	17	16	20	7	4	26	10	52	16	230
2019	Does not provide services to public	16	11	19	5	3	36	11	50	15	1251
2018	Provides services to public	11	14	25	8	6	34	3	39	21	172
2018	Does not provide services to public	15	17	20	4	3	34	7	55	11	999

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	24	35	20	5	5	11	0	66	12	300
2022	Does not provide services to public	28	32	16	4	2	17	2	73	8	1890
2020	Provides services to public	28	29	21	3	3	13	3	68	6	230
2020	Does not provide services to public	27	28	19	4	3	17	2	67	9	1224
2019	Provides services to public	30	32	16	5	4	13	1	71	11	229
2019	Does not provide services to public	35	27	17	5	2	13	1	72	8	1252
2018	Provides services to public	21	31	19	9	5	15	1	61	16	171
2018	Does not provide services to public	30	32	18	5	3	12	0	71	9	1000

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	0	12	22	0	49	16	0	15	59	10
2022	Does not provide services to public	0	6	14	14	36	26	4	8	71	35

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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	33	21	10	15	0	1	54	25	300
2022	Does not provide services to public	30	30	18	10	10	0	1	62	20	1890
2020	Provides services to public	24	26	20	17	13	0	1	50	30	229
2020	Does not provide services to public	34	30	20	8	7	0	1	65	15	1221
2019	Provides services to public	15	22	26	18	19	0	1	37	37	230
2019	Does not provide services to public	20	29	22	13	13	1	1	51	27	1253
2018	Provides services to public	10	26	22	16	24	0	2	37	40	172
2018	Does not provide services to public	17	24	25	14	18	1	1	42	32	1001

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	26	28	15	15	0	42	30	300
2022	Does not provide services to public	17	26	26	15	16	1	43	31	1890
2020	Provides services to public	17	18	30	15	19	1	35	34	230
2020	Does not provide services to public	12	23	28	17	19	0	35	36	1225
2019	Provides services to public	17	25	26	16	15	1	42	31	230
2019	Does not provide services to public	19	33	26	13	9	0	52	22	1256
2018	Provides services to public	11	27	36	15	10	1	38	26	172
2018	Does not provide services to public	17	26	28	17	12	0	43	29	1003

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	22	34	19	14	11	1	56	25	300
2022	Does not provide services to public	24	27	21	14	13	1	52	27	1890
2020	Provides services to public	24	29	19	14	12	2	55	26	230
2020	Does not provide services to public	22	26	23	14	14	1	48	29	1219
2019	Provides services to public	20	31	24	12	11	2	52	24	227
2019	Does not provide services to public	27	34	22	11	6	1	62	17	1249
2018	Provides services to public	20	35	22	12	8	2	56	21	170
2018	Does not provide services to public	25	30	24	13	6	1	55	20	997

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	17	27	21	17	17	0	1	44	35	300
2022	Does not provide services to public	20	20	24	16	17	1	2	41	35	1885
2020	Provides services to public	23	21	18	16	20	0	1	45	37	230
2020	Does not provide services to public	18	21	22	18	20	0	1	39	38	1218
2019	Provides services to public	19	20	20	21	20	0	1	39	41	230
2019	Does not provide services to public	23	28	21	14	12	0	1	52	27	1249
2018	Provides services to public	10	26	21	25	15	1	2	38	41	172
2018	Does not provide services to public	19	23	24	17	14	1	1	44	31	997

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	26	16	8	9	0	3	65	18	300
2022	Does not provide services to public	39	25	14	8	10	1	4	67	18	1895
2020	Provides services to public	27	26	17	11	16	0	3	55	28	229
2020	Does not provide services to public	27	26	18	12	15	0	2	54	28	1218
2019	Provides services to public	42	26	14	10	5	1	3	71	15	223
2019	Does not provide services to public	50	26	12	5	4	0	3	78	9	1247
2018	Provides services to public	37	28	15	5	7	1	7	71	13	168
2018	Does not provide services to public	45	25	13	7	5	0	5	73	13	997

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	26	18	15	14	0	1	53	29	300
2022	Does not provide services to public	25	27	20	12	14	0	1	54	27	1890
2020	Provides services to public	18	25	23	16	18	0	0	43	33	229
2020	Does not provide services to public	19	22	24	18	18	0	0	41	36	1220
2019	Provides services to public	28	26	18	18	10	0	1	54	28	229
2019	Does not provide services to public	29	32	21	10	7	0	0	61	18	1252
2018	Provides services to public	22	27	25	11	12	1	1	50	24	169
2018	Does not provide services to public	27	28	23	12	9	0	1	56	21	999

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	24	23	12	11	2	2	53	24	300
2022	Does not provide services to public	30	27	21	11	9	1	1	58	21	1890
2020	Provides services to public	28	33	22	9	8	1	0	61	17	228
2020	Does not provide services to public	27	35	21	10	7	0	1	63	16	1223
2019	Provides services to public	23	31	25	13	7	0	1	55	20	229
2019	Does not provide services to public	29	36	19	10	5	1	0	65	15	1253
2018	Provides services to public	16	30	30	10	12	0	1	47	22	169
2018	Does not provide services to public	22	34	24	12	6	1	1	57	18	999

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	26	26	15	12	1	1	46	27	300
2022	Does not provide services to public	21	28	23	13	13	1	1	50	27	1895
2020	Provides services to public	19	28	24	13	15	1	0	47	28	229
2020	Does not provide services to public	19	29	25	14	11	0	0	49	26	1219
2019	Provides services to public	18	31	29	13	9	0	1	49	22	227
2019	Does not provide services to public	25	36	22	11	5	0	0	62	16	1251
2018	Provides services to public	15	28	35	10	10	0	1	44	21	170
2018	Does not provide services to public	20	33	27	12	7	0	1	53	19	999

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	23	28	24	12	11	0	1	52	24	300
2022	Does not provide services to public	26	26	21	13	12	0	1	53	26	1890
2020	Provides services to public	27	27	22	13	10	1	1	55	24	230
2020	Does not provide services to public	24	31	22	12	10	0	1	55	22	1218
2019	Provides services to public	23	30	22	14	11	0	1	53	24	229
2019	Does not provide services to public	26	32	21	12	8	0	0	58	20	1248
2018	Provides services to public	17	33	27	13	9	0	1	50	23	169
2018	Does not provide services to public	25	28	26	11	8	0	1	54	20	1001

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	26	19	6	8	0	1	66	14	300
2022	Does not provide services to public	46	27	12	7	7	1	1	74	14	1890
2020	Provides services to public	35	33	14	8	8	1	1	69	17	227
2020	Does not provide services to public	44	27	14	7	7	0	1	71	14	1220
2019	Provides services to public	37	31	13	7	9	1	1	69	17	229
2019	Does not provide services to public	45	25	15	9	5	0	1	70	15	1249

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	27	18	4	4	1	74	8	300
2022	Does not provide services to public	47	28	13	5	5	1	76	10	1890
2020	Provides services to public	35	22	21	13	8	1	58	21	228
2020	Does not provide services to public	27	31	23	12	7	0	58	19	1222

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	33	24	8	6	0	0	61	15	300
2022	Does not provide services to public	32	32	20	9	6	0	1	65	15	1885
2020	Provides services to public	16	30	24	14	15	0	0	46	29	229
2020	Does not provide services to public	22	30	25	14	8	0	0	52	23	1220
2019	Provides services to public	24	32	21	14	6	1	2	58	21	229
2019	Does not provide services to public	36	33	17	9	4	0	1	70	12	1247
2018	Provides services to public	25	29	31	9	5	1	0	54	14	170
2018	Does not provide services to public	30	32	23	9	5	0	1	62	14	1000

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	24	13	9	11	1	2	66	21	300
2022	Does not provide services to public	46	21	13	7	8	1	3	70	16	1890
2020	Provides services to public	44	26	14	11	5	0	1	71	16	227
2020	Does not provide services to public	43	30	18	6	2	0	1	73	8	1216
2019	Provides services to public	47	28	14	5	4	0	2	76	10	227
2019	Does not provide services to public	52	26	13	5	3	0	1	79	8	1251
2018	Provides services to public	50	23	15	5	5	0	2	74	11	169
2018	Does not provide services to public	48	24	14	7	5	0	1	73	13	991

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	27	17	10	7	1	1	66	17	300
2022	Does not provide services to public	40	31	15	7	5	0	1	72	13	1890
2020	Provides services to public	29	39	16	12	4	0	0	68	16	228
2020	Does not provide services to public	30	38	21	7	4	0	1	68	12	1217

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	64	15	5	3	3	1	9	87	7	300
2022	Does not provide services to public	70	11	5	3	3	1	8	88	6	1890
2020	Provides services to public	61	20	10	2	2	1	2	84	5	229
2020	Does not provide services to public	70	14	7	3	1	1	5	89	4	1217
2019	Provides services to public	63	20	7	2	2	1	6	89	4	226
2019	Does not provide services to public	74	11	5	2	2	0	5	90	4	1241
2018	Provides services to public	68	13	11	3	2	1	2	84	5	170
2018	Does not provide services to public	70	14	6	3	2	0	4	88	5	1000

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	13	7	5	5	2	2	82	10	300
2022	Does not provide services to public	77	8	3	2	3	1	5	91	5	1890
2020	Provides services to public	79	10	3	2	3	0	3	92	5	228
2020	Does not provide services to public	79	7	3	3	4	1	3	90	6	1216
2019	Provides services to public	67	12	8	4	5	1	2	82	10	230
2019	Does not provide services to public	72	12	6	3	3	1	3	87	7	1252
2018	Provides services to public	63	11	6	10	7	1	2	77	17	170
2018	Does not provide services to public	68	14	6	3	5	1	4	85	8	998

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	25	7	3	2	0	1	88	5	300
2022	Does not provide services to public	68	20	5	2	2	0	3	91	4	1885
2020	Provides services to public	68	21	6	1	3	0	2	91	3	227
2020	Does not provide services to public	69	18	7	3	2	1	1	89	5	1212
2019	Provides services to public	54	28	8	6	3	0	0	82	10	229
2019	Does not provide services to public	56	28	9	4	2	0	1	85	6	1247
2018	Provides services to public	49	26	13	8	4	0	1	76	12	172
2018	Does not provide services to public	53	28	11	4	3	0	1	82	7	999

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	19	8	7	6	1	1	79	13	300
2022	Does not provide services to public	67	16	7	3	4	0	3	85	8	1885
2020	Provides services to public	64	19	8	3	4	0	1	84	8	228
2020	Does not provide services to public	64	17	8	4	6	0	1	82	10	1218
2019	Provides services to public	48	18	15	10	6	1	2	68	17	228
2019	Does not provide services to public	58	21	9	6	4	0	1	80	10	1241
2018	Provides services to public	43	23	16	9	8	0	1	67	17	172
2018	Does not provide services to public	49	23	13	7	7	0	1	73	14	1001

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	11	4	2	1	0	19	91	4	300
2022	Does not provide services to public	65	10	4	1	1	0	18	93	2	1890
2020	Provides services to public	64	10	3	1	1	0	21	94	2	229
2020	Does not provide services to public	61	13	4	2	1	0	19	92	3	1214
2019	Provides services to public	59	12	4	1	1	1	22	92	3	228
2019	Does not provide services to public	56	14	4	2	1	0	23	90	4	1239
2018	Provides services to public	49	15	6	1	1	0	29	90	2	169
2018	Does not provide services to public	48	15	6	1	1	0	28	88	4	997

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	19	11	5	4	0	3	80	9	300
2022	Does not provide services to public	74	13	4	1	1	1	6	94	2	1885
2020	Provides services to public	55	25	10	4	2	0	4	83	6	230
2020	Does not provide services to public	72	18	5	1	1	0	3	93	2	1224
2019	Provides services to public	63	23	8	1	2	1	2	89	4	228
2019	Does not provide services to public	71	17	5	1	1	0	5	93	2	1247
2018	Provides services to public	54	26	10	4	3	0	2	82	7	170
2018	Does not provide services to public	65	20	7	1	1	0	6	90	3	999

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	17	9	10	22	1	2	57	33	300
2022	Does not provide services to public	55	16	9	7	10	1	3	73	17	1890
2020	Provides services to public	56	21	10	3	6	0	3	79	10	230
2020	Does not provide services to public	64	16	8	6	4	0	1	82	10	1223
2019	Provides services to public	61	18	8	4	6	0	3	81	11	229
2019	Does not provide services to public	68	15	6	3	5	1	3	86	8	1249
2018	Provides services to public	58	21	5	3	10	0	3	81	13	170
2018	Does not provide services to public	68	15	5	5	4	0	3	86	9	1001

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	26	15	5	2	0	3	78	7	300
2022	Does not provide services to public	48	29	14	4	3	0	3	79	7	1895
2020	Provides services to public	44	28	19	4	2	0	3	74	6	229
2020	Does not provide services to public	43	31	16	6	3	1	1	75	9	1222
2019	Provides services to public	46	29	17	5	2	0	2	76	7	230
2019	Does not provide services to public	50	30	13	3	2	0	2	81	6	1242
2018	Provides services to public	51	24	16	6	1	1	2	77	7	171
2018	Does not provide services to public	46	31	14	4	2	0	2	79	7	999

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	7	28	42	15	7	0	35	23	300
2022	Does not provide services to public	9	29	40	15	7	0	38	22	1895
2020	Provides services to public	10	26	36	19	9	0	37	28	229
2020	Does not provide services to public	10	27	37	18	9	0	37	26	1223
2019	Provides services to public	12	32	37	14	6	0	43	20	229
2019	Does not provide services to public	13	41	32	11	3	0	54	14	1259
2018	Provides services to public	6	27	40	19	6	1	33	26	172
2018	Does not provide services to public	11	32	38	15	4	0	43	19	1001

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	11	21	40	18	10	0	28	32	300
2022	Does not provide services to public	12	21	38	20	9	0	29	33	1890
2020	Provides services to public	22	22	34	17	4	0	21	45	226
2020	Does not provide services to public	17	24	37	17	6	0	23	40	1213
2019	Provides services to public	11	15	39	26	8	0	34	26	228
2019	Does not provide services to public	9	17	40	24	10	0	34	26	1247
2018	Provides services to public	11	26	40	14	8	1	22	37	171
2018	Does not provide services to public	9	21	40	21	9	0	30	30	984

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	43	17	7	5	2	71	12	300
2022	Does not provide services to public	29	43	13	8	4	3	74	13	1890
2020	Provides services to public	35	44	9	8	3	1	80	12	230
2020	Does not provide services to public	36	42	11	6	3	2	80	9	1225
2019	Provides services to public	32	42	13	10	2	1	75	12	230
2019	Does not provide services to public	38	40	12	7	2	2	79	9	1251
2018	Provides services to public	29	44	16	7	4	1	73	11	171
2018	Does not provide services to public	40	41	10	6	2	1	82	9	1000

Question 76. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2022	Provides services to public	12	24	37	22	5	300
2022	Does not provide services to public	7	25	37	23	8	1890

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	29	7	5	4	3	2	83	10	300
2022	Does not provide services to public	57	26	9	3	3	2	1	85	6	1895
2020	Provides services to public	43	28	15	6	4	3	1	74	10	229
2020	Does not provide services to public	47	29	12	4	5	2	1	78	9	1223

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	26	10	11	10	1	69	21	300
2022	Does not provide services to public	46	27	8	10	8	1	74	18	1895
2020	Provides services to public	36	25	13	17	9	1	62	26	229
2020	Does not provide services to public	38	28	11	13	9	1	67	22	1222

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	29	8	6	7	1	80	13	300
2022	Does not provide services to public	56	28	6	5	4	1	85	10	1895
2020	Provides services to public	44	32	9	9	5	0	77	14	228
2020	Does not provide services to public	50	30	8	7	6	1	80	12	1218

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	24	34	16	14	12	1	59	26	300
2022	Does not provide services to public	29	37	12	13	7	2	67	21	1895
2020	Provides services to public	27	30	20	14	9	1	57	23	229
2020	Does not provide services to public	29	33	15	13	8	2	63	21	1224
2019	Provides services to public	20	37	13	14	12	2	59	27	230
2019	Does not provide services to public	28	37	16	11	6	1	66	18	1255
2018	Provides services to public	13	36	22	19	10	1	49	29	172
2018	Does not provide services to public	25	38	15	13	7	1	64	21	1003

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	8	51	14	17	7	3	0	61	25	75
2022	Does not provide services to public	16	54	11	14	3	0	0	71	18	650
2020	Provides services to public	21	46	8	20	5	0	0	67	25	44
2020	Does not provide services to public	21	51	10	13	2	2	0	74	16	336
2019	Provides services to public	16	52	22	3	4	0	2	70	8	50
2019	Does not provide services to public	27	48	10	11	2	2	1	77	13	354

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	300
2022	Does not provide services to public	16	84	1885
2020	Provides services to public	16	84	228
2020	Does not provide services to public	13	87	1222
2019	Provides services to public	20	80	230
2019	Does not provide services to public	17	83	1258

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	45	55	65
2022	Does not provide services to public	57	43	315
2020	Provides services to public	57	43	38
2020	Does not provide services to public	51	49	160

Question 85. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	73	27	65
2022	Does not provide services to public	80	20	315
2020	Provides services to public	82	18	38
2020	Does not provide services to public	78	22	162
2019	Provides services to public	80	20	49
2019	Does not provide services to public	84	16	219

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	59	5	2	5	4	0	89	7	45
2022	Does not provide services to public	48	31	9	6	3	2	0	81	9	250
2020	Provides services to public	42	55	0	3	0	0	0	97	3	30
2020	Does not provide services to public	47	33	6	11	1	1	1	82	12	127
2019	Provides services to public	50	41	2	7	0	0	0	91	7	40
2019	Does not provide services to public	49	31	6	8	6	1	0	80	14	181

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	38	9	5	3	3	1	82	8	300
2022	Does not provide services to public	50	32	6	5	2	2	2	85	8	1890
2020	Provides services to public	44	30	9	9	3	3	1	77	13	229
2020	Does not provide services to public	48	31	7	5	3	3	2	84	9	1224

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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Total responses
2022	Provides services to public	38	47	14	1	300
2022	Does not provide services to public	29	53	17	1	1895
2020	Provides services to public	42	39	18	2	229
2020	Does not provide services to public	29	48	20	2	1227

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	51	49	115
2022	Does not provide services to public	45	55	545
2020	Provides services to public	31	69	91
2020	Does not provide services to public	31	69	375

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	9	23	13	21	28	3	2	34	52	115
2022	Does not provide services to public	10	24	10	24	25	1	6	37	52	550
2020	Provides services to public	10	16	19	24	28	1	2	27	54	92
2020	Does not provide services to public	10	16	18	23	28	0	6	27	55	375

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	5	21	18	19	31	0	7	27	53	115
2022	Does not provide services to public	7	20	13	21	34	3	3	28	58	550
2020	Provides services to public	7	13	13	31	32	1	4	21	66	92
2020	Does not provide services to public	6	16	12	27	36	1	3	23	65	373

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	19	13	6	8	4	13	67	17	300
2022	Does not provide services to public	43	17	10	5	4	3	19	76	12	1895
2020	Provides services to public	39	20	16	7	9	0	8	65	18	228
2020	Does not provide services to public	43	20	12	6	5	3	11	73	13	1223
2019	Provides services to public	30	16	19	13	16	0	5	49	31	227
2019	Does not provide services to public	36	20	15	10	10	1	8	61	23	1236
2018	Provides services to public	30	23	12	12	15	3	5	57	29	172
2018	Does not provide services to public	35	17	15	10	12	2	8	57	25	1003

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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?
Survey year	Demographic	20% (1 out of 5 days) (%)	40% (2 out of 5 days) (%)	60% (3 out of 5 days) (%)	80% (4 out of 5 days) (%)	Other Please specify (%)	Total responses
2022	Provides services to public	14	70	8	3	6	165
2022	Does not provide services to public	12	72	9	4	4	1150

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	73	27	235
2022	Does not provide services to public	87	13	1305

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	30	70	235
2022	Does not provide services to public	28	72	1305

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	52	48	235
2022	Does not provide services to public	52	48	1305

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	46	54	235
2022	Does not provide services to public	43	57	1305

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	26	74	235
2022	Does not provide services to public	12	88	1305

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	32	68	235
2022	Does not provide services to public	29	71	1305

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	235
2022	Does not provide services to public	12	88	1305

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	35	65	235
2022	Does not provide services to public	21	79	1305

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	235
2022	Does not provide services to public	12	88	1305

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	29	71	235
2022	Does not provide services to public	27	73	1305

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	35	65	235
2022	Does not provide services to public	20	80	1305

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	235
2022	Does not provide services to public	5	95	1305

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	18	82	235
2022	Does not provide services to public	26	74	1305

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	64	16	4	2	5	1	9	88	7	235
2022	Does not provide services to public	72	13	4	2	3	0	5	91	5	1305

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	20	16	12	30	7	7	48	34	235
2022	Does not provide services to public	9	16	15	15	36	4	6	56	27	1305

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	12	18	19	15	31	4	1	49	31	235
2022	Does not provide services to public	11	23	14	16	32	4	1	50	35	1305

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results for Public Health Agency of Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 38. I feel that change is managed well in my department or agency.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 52. Overall, my department or agency treats me with respect.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Question 58g. From whom did you experience harassment on the job? …Other

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources