2022 Public Service Employee Survey Results for Canadian Transportation Agency by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	37	2	2	6	91	7	60
2022	Does not provide services to public	64	27	3	5	2	91	7	115
2020	Provides services to public	42	43	3	5	7	85	12	137
2020	Does not provide services to public	53	39	3	5	0	92	5	139

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	21	2	3	0	0	95	3	60
2022	Does not provide services to public	82	11	5	1	1	0	92	2	120
2020	Provides services to public	74	19	1	3	2	0	93	5	135
2020	Does not provide services to public	84	11	3	0	1	1	96	1	140

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	73	17	5	2	0	2	2	93	2	60
2022	Does not provide services to public	59	27	7	3	1	0	3	88	5	120
2020	Provides services to public	46	32	9	10	1	0	1	79	12	136
2020	Does not provide services to public	54	31	7	6	1	0	1	86	7	139
2019	Provides services to public	49	31	8	6	5	0	0	80	12	80
2019	Does not provide services to public	64	29	2	2	2	0	0	94	5	119

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	31	8	5	3	0	85	8	60
2022	Does not provide services to public	50	29	9	8	4	1	79	12	120
2020	Provides services to public	49	31	9	6	5	1	80	11	136
2020	Does not provide services to public	42	41	9	7	1	1	83	8	139
2019	Provides services to public	46	27	11	11	4	1	74	14	80
2019	Does not provide services to public	38	33	10	15	4	1	71	18	117
2018	Provides services to public	42	43	8	6	0	1	86	6	72
2018	Does not provide services to public	31	35	13	15	6	1	66	20	76

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	67	26	5	3	0	0	0	93	3	60
2022	Does not provide services to public	67	23	7	3	1	0	0	89	3	115
2020	Provides services to public	52	30	9	5	4	0	0	82	9	136
2020	Does not provide services to public	57	29	9	4	1	0	1	86	5	138
2019	Provides services to public	55	26	7	6	5	0	0	82	11	80
2019	Does not provide services to public	53	28	8	5	3	2	2	83	8	117

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	23	3	6	3	0	88	9	60
2022	Does not provide services to public	65	19	10	3	2	1	85	5	120
2020	Provides services to public	55	30	4	7	4	0	85	11	137
2020	Does not provide services to public	64	26	6	3	1	0	91	4	140
2019	Provides services to public	68	24	0	3	5	0	92	8	80
2019	Does not provide services to public	57	27	7	5	4	0	84	10	119
2018	Provides services to public	51	35	11	1	1	0	86	3	73
2018	Does not provide services to public	46	29	7	11	7	0	75	19	76

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	31	8	3	2	87	5	60
2022	Does not provide services to public	49	34	9	6	3	83	9	120
2020	Provides services to public	42	38	11	7	1	80	9	137
2020	Does not provide services to public	49	37	7	5	2	86	7	140
2019	Provides services to public	51	31	9	5	5	81	10	80
2019	Does not provide services to public	45	37	11	5	2	82	7	119
2018	Provides services to public	47	38	10	4	1	85	5	73
2018	Does not provide services to public	23	40	13	15	8	63	24	74

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	60	21	9	6	2	2	0	83	8	60
2022	Does not provide services to public	43	30	17	8	3	0	0	72	11	120
2020	Provides services to public	37	33	15	8	6	1	0	71	14	137
2020	Does not provide services to public	49	32	6	9	1	1	1	83	11	140
2019	Provides services to public	43	36	6	11	4	0	0	80	15	79
2019	Does not provide services to public	35	38	11	10	7	0	0	72	17	119
2018	Provides services to public	44	33	12	7	4	0	0	77	11	73
2018	Does not provide services to public	21	32	15	16	16	0	0	53	32	76

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	52	3	5	3	0	89	8	60
2022	Does not provide services to public	39	36	12	8	5	0	74	13	115
2020	Provides services to public	40	38	11	7	4	0	78	11	137
2020	Does not provide services to public	45	36	9	9	1	0	81	9	139
2019	Provides services to public	39	39	8	10	5	0	77	15	78
2019	Does not provide services to public	33	32	7	19	8	1	66	27	119
2018	Provides services to public	42	40	7	8	3	0	82	11	72
2018	Does not provide services to public	19	38	17	13	12	0	58	25	76

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	68	27	0	3	2	95	5	60
2022	Does not provide services to public	54	39	3	3	1	93	3	115
2020	Provides services to public	55	30	9	3	3	85	6	136
2020	Does not provide services to public	56	35	7	1	1	91	2	140
2019	Provides services to public	57	28	8	4	4	85	7	78
2019	Does not provide services to public	57	27	9	3	4	84	8	119
2018	Provides services to public	64	28	3	4	1	91	5	73
2018	Does not provide services to public	44	38	10	6	2	81	8	77

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	38	5	8	5	0	83	13	60
2022	Does not provide services to public	47	29	11	8	4	1	77	12	115
2020	Provides services to public	39	33	13	9	6	0	72	15	137
2020	Does not provide services to public	47	34	7	7	4	1	82	11	140
2019	Provides services to public	41	34	7	13	5	0	75	18	78
2019	Does not provide services to public	42	35	10	6	8	0	77	13	119
2018	Provides services to public	36	44	11	5	4	0	80	10	73
2018	Does not provide services to public	27	31	13	16	13	0	58	29	77

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	34	3	2	0	0	95	2	60
2022	Does not provide services to public	56	31	6	6	2	0	87	8	120
2020	Provides services to public	49	34	12	2	2	1	84	4	133
2020	Does not provide services to public	61	27	6	5	1	0	88	6	140
2019	Provides services to public	62	28	6	1	2	0	90	4	78
2019	Does not provide services to public	55	35	4	4	2	0	90	5	119
2018	Provides services to public	59	31	9	1	0	0	90	1	70
2018	Does not provide services to public	43	42	11	2	2	0	85	4	77

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	30	9	7	5	2	0	80	12	60
2022	Does not provide services to public	40	41	9	7	3	0	0	81	10	120
2020	Provides services to public	31	36	16	9	5	2	1	69	14	134
2020	Does not provide services to public	45	37	8	8	1	1	0	82	9	140
2019	Provides services to public	38	39	6	5	10	1	1	79	16	80
2019	Does not provide services to public	33	44	11	7	5	0	1	77	12	119
2018	Provides services to public	38	41	14	5	1	0	0	79	7	73
2018	Does not provide services to public	33	35	12	8	11	0	0	69	19	77

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	25	9	4	2	0	0	84	6	60
2022	Does not provide services to public	53	28	12	5	2	0	1	81	7	120
2020	Provides services to public	35	38	14	7	6	0	1	73	13	137
2020	Does not provide services to public	46	35	9	8	1	1	0	82	10	140
2019	Provides services to public	45	35	8	5	6	0	0	80	11	80
2019	Does not provide services to public	41	34	14	3	8	1	0	76	11	119
2018	Provides services to public	40	38	8	10	3	0	1	79	12	73
2018	Does not provide services to public	31	36	11	11	10	1	0	68	21	77

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	33	11	5	2	0	0	83	6	60
2022	Does not provide services to public	49	32	9	9	2	0	0	81	11	120
2020	Provides services to public	44	33	7	12	4	0	1	78	16	136
2020	Does not provide services to public	45	38	9	3	2	2	0	85	5	140
2019	Provides services to public	52	31	6	6	5	0	0	82	12	79
2019	Does not provide services to public	38	39	9	5	7	0	2	78	12	116
2018	Provides services to public	48	30	15	4	3	0	0	78	7	73
2018	Does not provide services to public	27	36	16	12	10	0	0	63	21	77

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	29	8	2	3	0	87	5	60
2022	Does not provide services to public	53	29	9	6	2	1	83	7	120
2020	Provides services to public	48	33	10	7	2	0	81	10	136
2020	Does not provide services to public	47	41	6	3	3	0	88	6	140
2019	Provides services to public	56	32	6	5	2	0	88	7	80
2019	Does not provide services to public	45	42	5	4	3	0	87	8	118
2018	Provides services to public	49	34	10	4	3	0	84	7	73
2018	Does not provide services to public	31	39	14	10	6	0	70	15	77

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	42	11	8	2	0	79	10	60
2022	Does not provide services to public	39	42	10	3	5	0	81	9	120
2020	Provides services to public	33	34	18	8	8	0	67	16	136
2020	Does not provide services to public	40	36	14	5	4	0	76	9	139
2019	Provides services to public	41	39	11	3	6	0	80	9	79
2019	Does not provide services to public	36	36	13	10	5	0	72	15	118
2018	Provides services to public	40	37	11	9	3	0	77	12	73
2018	Does not provide services to public	26	31	14	16	11	1	58	28	77

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	5	27	32	21	10	0	6	32	33	60
2022	Does not provide services to public	11	21	34	23	8	0	3	32	33	115
2020	Provides services to public	12	20	34	24	10	0	1	34	32	137
2020	Does not provide services to public	8	21	36	22	12	1	0	35	29	140
2019	Provides services to public	16	17	29	21	14	1	1	36	34	80
2019	Does not provide services to public	15	25	32	17	11	0	0	28	40	118
2018	Provides services to public	10	22	35	12	17	0	4	30	33	73
2018	Does not provide services to public	24	33	33	6	3	0	0	9	58	77

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	5	31	27	22	9	0	6	33	38	60
2022	Does not provide services to public	4	21	39	18	13	0	4	33	27	115
2020	Provides services to public	9	13	27	29	18	2	2	48	23	136
2020	Does not provide services to public	7	12	31	29	17	4	1	48	20	140
2019	Provides services to public	6	13	34	20	22	1	4	45	20	80
2019	Does not provide services to public	9	14	30	23	17	4	3	43	25	118
2018	Provides services to public	6	18	26	27	19	0	4	49	25	73
2018	Does not provide services to public	21	26	17	24	10	1	1	35	48	77

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	0	11	37	29	17	0	6	49	12	60
2022	Does not provide services to public	5	9	32	33	19	0	2	53	14	120
2020	Provides services to public	7	15	27	31	18	1	1	50	22	137
2020	Does not provide services to public	5	12	31	30	20	1	1	51	17	139
2019	Provides services to public	7	9	24	19	39	1	1	60	16	79
2019	Does not provide services to public	13	15	28	26	15	1	3	42	28	118
2018	Provides services to public	6	17	26	16	31	1	1	48	24	73
2018	Does not provide services to public	25	25	21	18	11	0	0	29	50	76

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	23	24	18	20	1	4	40	35	60
2022	Does not provide services to public	14	17	21	24	20	1	2	45	32	120
2020	Provides services to public	11	15	18	33	19	1	3	54	27	137
2020	Does not provide services to public	12	13	23	27	21	1	1	50	26	139
2019	Provides services to public	15	15	20	21	26	0	2	48	31	80
2019	Does not provide services to public	24	16	20	19	14	2	4	35	43	118
2018	Provides services to public	16	19	27	18	18	0	3	37	36	73
2018	Does not provide services to public	28	26	23	12	9	0	3	22	55	77

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	17	19	20	25	15	0	4	41	38	60
2022	Does not provide services to public	5	12	29	27	17	3	5	49	19	120
2020	Provides services to public	4	8	19	36	23	7	2	66	14	137
2020	Does not provide services to public	3	6	22	36	28	4	2	67	9	139
2019	Provides services to public	7	14	23	24	26	2	4	53	23	78
2019	Does not provide services to public	10	14	29	19	20	6	2	43	26	119
2018	Provides services to public	13	22	35	14	12	1	3	27	37	72
2018	Does not provide services to public	12	22	36	15	10	5	0	27	36	76

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	6	13	45	19	10	0	6	32	20	60
2022	Does not provide services to public	7	15	25	31	18	2	2	51	23	120
2020	Provides services to public	8	17	29	26	16	1	1	44	26	137
2020	Does not provide services to public	4	11	30	30	22	2	1	54	15	140
2019	Provides services to public	4	11	29	21	33	0	1	55	15	79
2019	Does not provide services to public	11	10	32	23	16	8	0	42	23	116
2018	Provides services to public	4	23	26	18	23	3	3	44	28	73
2018	Does not provide services to public	22	19	27	22	7	0	3	30	42	77

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	0	8	28	27	31	0	6	62	8	60
2022	Does not provide services to public	3	7	22	30	36	1	2	68	10	120
2020	Provides services to public	3	15	22	37	21	1	1	58	19	137
2020	Does not provide services to public	1	7	25	41	23	1	1	65	9	140
2019	Provides services to public	4	6	20	30	39	0	1	70	10	80
2019	Does not provide services to public	2	6	29	30	30	1	2	61	9	118

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	29	16	0	5	5	5	77	5	60
2022	Does not provide services to public	31	26	18	3	2	11	8	71	7	120
2020	Provides services to public	30	30	18	4	6	9	4	69	11	137
2020	Does not provide services to public	35	25	16	4	4	8	8	72	9	140
2019	Provides services to public	32	30	16	9	6	5	2	67	16	80
2019	Does not provide services to public	39	28	9	6	6	6	6	76	13	119
2018	Provides services to public	33	29	16	12	3	6	3	67	16	73
2018	Does not provide services to public	32	22	17	8	12	4	5	60	22	76

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	24	5	2	5	0	0	89	7	60
2022	Does not provide services to public	61	29	3	4	2	2	0	92	5	120
2020	Provides services to public	58	24	6	5	5	1	1	84	10	135
2020	Does not provide services to public	59	23	9	5	1	2	0	84	7	139
2019	Provides services to public	50	32	5	10	1	1	0	83	11	78
2019	Does not provide services to public	48	34	6	5	6	1	0	83	11	118
2018	Provides services to public	54	27	8	7	4	0	0	81	11	72
2018	Does not provide services to public	48	23	9	10	8	1	0	72	19	76

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	16	8	2	0	0	0	91	2	60
2022	Does not provide services to public	71	21	5	2	0	1	0	92	2	120
2020	Provides services to public	65	22	5	4	2	1	1	88	7	137
2020	Does not provide services to public	66	27	4	3	0	0	0	93	3	140
2019	Provides services to public	50	34	10	6	0	0	0	84	6	80
2019	Does not provide services to public	56	34	2	5	3	0	0	90	8	115
2018	Provides services to public	52	35	8	1	4	0	0	86	5	73
2018	Does not provide services to public	55	32	4	5	4	0	0	86	10	77

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	24	7	3	2	2	0	87	5	60
2022	Does not provide services to public	58	31	6	2	1	2	0	91	2	120
2020	Provides services to public	45	31	13	4	3	3	2	79	7	136
2020	Does not provide services to public	59	28	8	3	1	1	0	88	4	139
2019	Provides services to public	39	45	7	5	1	1	1	86	7	80
2019	Does not provide services to public	53	33	7	3	4	1	0	87	6	119
2018	Provides services to public	44	41	8	3	3	1	0	86	6	72
2018	Does not provide services to public	43	36	9	3	7	1	1	81	10	77

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	50	18	12	2	5	6	7	78	7	60
2022	Does not provide services to public	45	27	10	2	3	6	6	82	6	120

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	22	9	3	5	5	7	80	9	60
2022	Does not provide services to public	45	24	11	2	3	8	6	81	6	120

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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	27	10	5	3	2	0	82	8	60
2022	Does not provide services to public	56	34	8	0	0	0	2	92	0	120
2020	Provides services to public	46	21	16	6	4	4	4	72	10	136
2020	Does not provide services to public	61	26	7	2	1	3	1	90	3	140
2019	Provides services to public	57	22	12	3	4	1	1	80	7	80
2019	Does not provide services to public	53	27	11	3	2	0	4	83	5	119

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	21	9	6	3	0	0	82	9	60
2022	Does not provide services to public	44	32	14	6	3	1	0	77	9	120
2020	Provides services to public	51	28	9	5	4	1	1	80	10	137
2020	Does not provide services to public	56	29	9	5	0	1	1	86	5	140
2019	Provides services to public	54	30	12	2	1	0	0	84	4	80
2019	Does not provide services to public	43	30	10	8	5	2	3	76	13	118
2018	Provides services to public	46	28	15	3	4	0	3	77	7	72
2018	Does not provide services to public	39	27	17	10	6	2	0	67	16	77

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	18	8	0	6	3	0	86	6	60
2022	Does not provide services to public	59	23	7	4	2	3	1	86	7	120
2020	Provides services to public	56	21	10	4	7	1	1	78	11	135
2020	Does not provide services to public	57	27	8	2	1	1	3	89	3	139

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	30	3	2	3	0	0	92	5	60
2022	Does not provide services to public	50	30	9	6	3	1	2	82	9	120
2020	Provides services to public	56	23	11	6	4	1	0	79	10	136
2020	Does not provide services to public	58	30	7	2	0	1	1	90	2	139
2019	Provides services to public	64	22	11	0	2	0	0	87	2	80
2019	Does not provide services to public	47	28	11	10	3	0	1	76	13	117
2018	Provides services to public	45	39	5	3	6	0	3	86	9	72
2018	Does not provide services to public	41	28	4	16	8	2	1	71	25	77

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	81	6	8	0	0	3	2	92	0	60
2022	Does not provide services to public	71	23	3	2	0	0	1	95	2	120

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	16	9	3	2	0	0	86	5	60
2022	Does not provide services to public	57	26	6	3	4	2	2	87	7	120
2020	Provides services to public	67	15	8	4	4	1	0	84	8	137
2020	Does not provide services to public	65	28	3	2	1	0	1	93	4	139
2019	Provides services to public	66	26	5	2	1	0	0	92	4	80
2019	Does not provide services to public	54	29	9	3	3	0	2	84	7	119
2018	Provides services to public	57	24	9	3	6	0	2	83	9	71
2018	Does not provide services to public	46	20	17	10	6	2	1	67	16	77

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	85	13	2	0	0	0	98	0	60
2022	Does not provide services to public	92	7	1	1	0	0	98	1	120
2019	Provides services to public	88	9	0	1	2	0	97	3	79
2019	Does not provide services to public	85	6	0	5	3	2	92	8	117

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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	27	9	2	2	2	0	87	3	60
2022	Does not provide services to public	43	35	11	2	2	5	2	83	5	120
2020	Provides services to public	53	24	9	7	4	3	0	80	11	137
2020	Does not provide services to public	49	29	11	5	2	4	0	81	7	140
2019	Provides services to public	43	31	12	6	5	3	0	77	11	80
2019	Does not provide services to public	33	36	13	9	5	4	0	72	15	118
2018	Provides services to public	39	25	17	13	6	0	0	64	19	72
2018	Does not provide services to public	21	37	16	9	15	2	0	59	24	77

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	36	8	2	7	0	0	84	8	60
2022	Does not provide services to public	43	23	18	8	5	2	2	68	13	120
2020	Provides services to public	52	24	14	6	4	0	0	76	10	136
2020	Does not provide services to public	45	34	9	4	6	1	0	80	10	140
2019	Provides services to public	42	32	15	6	6	0	0	74	12	80
2019	Does not provide services to public	31	35	12	14	7	2	0	66	22	118
2018	Provides services to public	40	27	14	12	6	0	0	67	19	72
2018	Does not provide services to public	17	28	20	17	16	1	0	46	33	77

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	35	15	6	3	3	0	75	10	60
2022	Does not provide services to public	35	26	19	9	6	4	1	64	16	120
2020	Provides services to public	41	32	13	7	5	1	0	74	13	137
2020	Does not provide services to public	36	39	10	7	5	3	0	77	13	140
2019	Provides services to public	32	31	18	9	7	3	0	65	16	80
2019	Does not provide services to public	22	36	17	13	8	3	0	60	22	118
2018	Provides services to public	30	35	19	14	3	0	0	65	16	71
2018	Does not provide services to public	13	30	19	18	17	2	0	44	36	77

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	45	10	5	8	0	0	78	13	60
2022	Does not provide services to public	31	34	13	12	5	4	1	68	18	120
2020	Provides services to public	34	36	14	12	4	0	0	70	16	137
2020	Does not provide services to public	40	34	13	7	3	2	0	76	10	140
2019	Provides services to public	30	30	23	10	5	2	0	61	15	80
2019	Does not provide services to public	25	27	17	15	9	6	0	56	26	119
2018	Provides services to public	31	29	16	17	7	1	0	60	24	72
2018	Does not provide services to public	7	38	18	17	20	0	0	45	37	77

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	71	23	6	0	0	0	94	0	60
2022	Does not provide services to public	62	28	7	1	1	1	91	2	120
2020	Provides services to public	57	26	12	4	1	1	83	5	135
2020	Does not provide services to public	59	29	7	4	0	1	89	4	140
2019	Provides services to public	56	19	15	5	3	3	77	8	79
2019	Does not provide services to public	42	33	12	7	3	4	78	10	119

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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	37	3	5	0	0	0	92	5	60
2022	Does not provide services to public	51	31	12	4	1	2	0	83	5	120
2020	Provides services to public	52	36	7	4	1	1	0	88	5	137
2020	Does not provide services to public	61	26	8	3	1	1	0	88	4	140
2019	Provides services to public	51	37	11	0	1	0	0	88	1	80
2019	Does not provide services to public	51	33	7	5	3	0	1	85	8	119
2018	Provides services to public	37	50	7	4	1	1	0	88	5	73
2018	Does not provide services to public	35	44	6	8	7	0	0	80	15	77

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	25	38	24	5	6	2	64	11	60
2022	Does not provide services to public	28	37	24	7	3	2	66	10	120
2020	Provides services to public	35	40	9	8	4	3	78	13	136
2020	Does not provide services to public	38	40	12	6	3	2	79	9	137
2019	Provides services to public	26	37	16	13	7	1	64	20	79
2019	Does not provide services to public	19	40	18	14	7	3	61	21	119

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	34	8	6	2	0	2	84	8	60
2022	Does not provide services to public	30	42	14	7	3	2	2	75	10	120
2020	Provides services to public	45	30	12	5	4	4	1	79	9	136
2020	Does not provide services to public	41	37	12	4	1	3	3	82	5	139
2019	Provides services to public	40	40	7	6	4	2	0	82	10	80
2019	Does not provide services to public	43	29	14	7	4	1	2	73	12	119
2018	Provides services to public	43	28	11	8	6	1	1	74	15	73
2018	Does not provide services to public	33	30	17	12	6	1	1	65	18	76

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	37	11	1	2	0	2	85	3	60
2022	Does not provide services to public	36	39	18	3	1	3	1	78	4	120
2020	Provides services to public	45	33	9	5	2	5	0	82	8	137
2020	Does not provide services to public	50	30	15	3	1	1	0	81	4	138
2019	Provides services to public	40	32	18	4	5	1	0	73	8	78
2019	Does not provide services to public	30	38	15	8	4	3	0	71	13	119
2018	Provides services to public	45	29	16	5	4	1	0	75	9	71
2018	Does not provide services to public	24	39	17	7	11	2	0	64	19	76

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	25	26	23	8	10	5	3	56	19	60
2022	Does not provide services to public	22	22	21	7	7	16	5	56	17	115
2020	Provides services to public	32	18	17	9	12	10	2	57	24	136
2020	Does not provide services to public	27	25	12	12	2	18	4	66	18	139
2019	Provides services to public	30	22	20	11	5	8	4	59	18	80
2019	Does not provide services to public	23	21	17	10	13	10	6	52	27	119
2018	Provides services to public	29	15	12	14	19	8	3	50	36	73
2018	Does not provide services to public	14	20	16	10	27	7	5	39	42	75

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	37	8	9	5	3	0	77	14	60
2022	Does not provide services to public	30	37	16	8	3	5	1	71	11	120
2020	Provides services to public	36	35	16	5	7	1	0	71	12	137
2020	Does not provide services to public	40	28	17	6	4	4	1	71	11	139
2019	Provides services to public	39	29	15	10	6	1	0	69	16	79
2019	Does not provide services to public	28	32	21	5	8	5	1	64	14	117
2018	Provides services to public	41	36	8	7	6	1	0	78	14	73
2018	Does not provide services to public	15	28	19	20	15	3	0	44	36	76

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	24	3	5	1	0	5	90	6	60
2022	Does not provide services to public	60	22	6	4	4	1	4	85	8	120
2020	Provides services to public	53	16	17	6	2	2	3	73	8	137
2020	Does not provide services to public	67	14	8	4	1	0	4	86	6	139
2019	Provides services to public	68	20	5	1	4	0	2	90	5	80
2019	Does not provide services to public	60	18	8	5	2	2	6	84	7	119

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	64	11	10	6	4	3	2	79	11	60
2022	Does not provide services to public	61	27	5	1	1	2	3	93	2	120
2020	Provides services to public	66	16	9	4	2	1	2	84	6	137
2020	Does not provide services to public	67	14	9	5	1	1	3	85	6	140
2019	Provides services to public	66	23	6	2	1	0	2	90	4	80
2019	Does not provide services to public	52	22	14	4	1	1	6	80	5	119

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	80	7	5	2	3	2	2	90	5	60
2022	Does not provide services to public	83	5	2	1	0	4	5	97	1	120
2020	Provides services to public	78	7	4	2	2	3	4	91	5	137
2020	Does not provide services to public	82	6	4	4	0	3	1	91	4	140
2019	Provides services to public	77	5	4	1	3	3	6	91	5	80
2019	Does not provide services to public	75	10	3	1	3	3	6	93	4	119

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	88	2	0	2	0	0	8	98	2	60
2022	Does not provide services to public	79	5	1	0	2	2	11	97	2	120
2020	Provides services to public	79	8	4	1	0	1	8	95	1	137
2020	Does not provide services to public	78	7	4	0	0	1	10	96	0	140
2019	Provides services to public	87	1	0	0	0	4	8	100	0	79
2019	Does not provide services to public	77	5	0	2	1	2	13	97	3	118

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	25	34	8	13	15	4	2	62	30	60
2022	Does not provide services to public	22	25	13	15	10	7	8	55	29	120
2020	Provides services to public	29	29	20	8	12	2	1	59	20	136
2020	Does not provide services to public	26	25	21	12	6	3	6	57	20	139
2019	Provides services to public	22	24	25	11	15	3	1	47	27	79
2019	Does not provide services to public	21	27	12	10	14	5	10	57	29	119
2018	Provides services to public	30	22	16	16	12	1	1	54	29	73
2018	Does not provide services to public	13	20	19	12	29	4	2	36	44	76

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	34	12	3	8	2	76	12	60
2022	Does not provide services to public	36	40	14	6	2	2	77	8	120
2020	Provides services to public	33	36	18	7	2	4	71	10	136
2020	Does not provide services to public	31	48	12	5	1	2	81	7	140
2019	Provides services to public	32	41	18	4	2	4	75	6	80
2019	Does not provide services to public	33	34	20	6	4	3	70	10	119
2018	Provides services to public	35	35	20	8	2	0	70	11	72
2018	Does not provide services to public	19	29	24	14	14	0	48	28	76

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	34	8	2	2	2	89	3	60
2022	Does not provide services to public	46	41	6	4	2	2	89	5	120
2020	Provides services to public	49	32	10	5	3	1	82	8	136
2020	Does not provide services to public	51	34	8	4	1	1	87	5	138
2019	Provides services to public	47	39	10	1	2	0	86	4	80
2019	Does not provide services to public	39	43	9	7	3	0	82	9	119
2018	Provides services to public	50	34	9	3	1	3	86	4	73
2018	Does not provide services to public	31	35	17	9	6	2	67	16	76

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	28	13	0	0	5	0	86	0	60
2022	Does not provide services to public	48	35	6	2	1	7	1	90	3	120
2020	Provides services to public	52	34	7	3	2	2	0	88	5	137
2020	Does not provide services to public	49	37	9	1	1	4	0	89	1	139
2019	Provides services to public	55	35	7	1	1	1	0	91	2	80
2019	Does not provide services to public	43	40	10	4	1	2	0	85	5	116
2018	Provides services to public	53	32	10	1	0	4	0	89	1	73
2018	Does not provide services to public	34	29	23	7	4	2	0	65	12	76

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	21	11	3	2	15	0	81	6	60
2022	Does not provide services to public	40	28	12	1	0	18	1	84	1	120
2020	Provides services to public	44	29	16	3	3	6	0	77	6	136
2020	Does not provide services to public	36	39	12	1	2	9	1	83	4	140

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	15	11	2	7	0	7	79	9	60
2022	Does not provide services to public	41	39	9	0	1	4	7	90	1	120
2020	Provides services to public	53	24	8	5	4	3	2	82	10	137
2020	Does not provide services to public	51	28	9	1	1	6	4	88	2	140

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	2	2	9	5	41	3	39	78	6	60
2022	Does not provide services to public	2	1	6	2	47	5	38	86	4	120

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	9	20	24	3	0	36	9	52	6	60
2022	Does not provide services to public	14	17	21	2	2	41	3	55	7	120

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	21	2	3	2	2	93	5	60
2022	Does not provide services to public	62	30	3	4	1	0	92	5	120
2020	Provides services to public	65	23	7	3	3	0	88	6	137
2020	Does not provide services to public	64	27	4	4	1	0	91	6	139
2019	Provides services to public	56	30	7	5	2	0	86	7	78
2019	Does not provide services to public	56	30	10	2	2	0	86	4	119
2018	Provides services to public	53	28	8	5	5	0	81	11	73
2018	Does not provide services to public	36	39	8	11	6	0	75	17	76

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	31	6	5	2	87	7	60
2022	Does not provide services to public	51	31	10	6	2	82	8	120
2020	Provides services to public	60	23	10	3	4	83	7	137
2020	Does not provide services to public	54	31	11	2	3	84	5	139
2019	Provides services to public	48	27	17	6	2	75	8	80
2019	Does not provide services to public	43	37	10	2	8	80	10	119
2018	Provides services to public	48	29	12	4	7	77	11	72
2018	Does not provide services to public	24	31	20	10	15	55	25	76

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	29	2	5	3	90	8	60
2022	Does not provide services to public	50	32	9	7	3	81	9	120
2020	Provides services to public	59	25	10	3	4	84	7	136
2020	Does not provide services to public	51	36	5	4	3	87	8	138
2019	Provides services to public	47	30	9	12	2	77	14	79
2019	Does not provide services to public	44	35	11	2	8	79	10	119
2018	Provides services to public	48	28	11	8	5	76	14	73
2018	Does not provide services to public	24	27	24	7	18	51	25	76

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	19	11	6	2	2	0	81	8	60
2022	Does not provide services to public	48	23	14	7	4	4	0	74	12	120
2020	Provides services to public	44	27	13	7	6	3	0	73	13	137
2020	Does not provide services to public	48	25	16	8	1	1	1	75	9	140
2019	Provides services to public	47	21	21	6	2	2	0	70	8	80
2019	Does not provide services to public	33	27	18	9	9	2	1	62	19	119
2018	Provides services to public	45	25	12	7	10	0	0	70	17	73
2018	Does not provide services to public	20	17	22	19	19	3	0	39	39	76

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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2022	Provides services to public	31	37	32	60
2022	Does not provide services to public	28	36	35	120
2020	Provides services to public	22	37	41	137
2020	Does not provide services to public	20	45	35	140
2019	Provides services to public	22	43	35	80
2019	Does not provide services to public	33	35	32	118
2018	Provides services to public	34	29	37	73
2018	Does not provide services to public	38	24	39	77

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2022	Provides services to public	5	49	16	0	6	24	20
2022	Does not provide services to public	11	18	41	3	13	14	30
2020	Provides services to public	3	34	47	10	3	3	30
2020	Does not provide services to public	21	11	47	4	10	7	28
2019	Provides services to public	5	10	69	0	11	5	18
2019	Does not provide services to public	23	18	48	0	8	3	39
2018	Provides services to public	8	25	59	0	4	4	25
2018	Does not provide services to public	18	16	63	3	0	0	29

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	7	93	120
2020	Provides services to public	10	90	137
2020	Does not provide services to public	9	91	138
2019	Provides services to public	12	88	80
2019	Does not provide services to public	12	88	119
2018	Provides services to public	17	83	73
2018	Does not provide services to public	18	82	76

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	38	62	13
2020	Does not provide services to public	54	46	13

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Provides services to public	0	100	12
2018	Does not provide services to public	0	100	13

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	Provides services to public	100	13
2020	Does not provide services to public	100	13
2019	Provides services to public	100	10
2019	Does not provide services to public	100	14
2018	Provides services to public	100	12
2018	Does not provide services to public	100	13

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Provides services to public	0	100	10
2019	Does not provide services to public	0	100	14

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2020	Provides services to public	100	13
2020	Does not provide services to public	100	13
2019	Provides services to public	100	10
2019	Does not provide services to public	100	14

Question 58g. From whom did you experience harassment on the job? …Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Provides services to public	0	100	10
2019	Does not provide services to public	0	100	14

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	46	54	13
2020	Does not provide services to public	45	55	13

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Provides services to public	41	59	12
2018	Does not provide services to public	46	54	13

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Provides services to public	52	48	10
2019	Does not provide services to public	35	65	14

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Provides services to public	48	52	10
2019	Does not provide services to public	66	34	14

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	0	100	13
2020	Does not provide services to public	0	100	13

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	0	100	13
2020	Does not provide services to public	0	100	13

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	62	38	13
2020	Does not provide services to public	53	47	13
2018	Provides services to public	41	59	12
2018	Does not provide services to public	37	63	13

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	39	61	13
2020	Does not provide services to public	0	100	13

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	0	100	13
2020	Does not provide services to public	0	100	13

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	0	100	13
2020	Does not provide services to public	0	100	13
2019	Provides services to public	49	51	10
2019	Does not provide services to public	0	100	12

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	0	100	13
2020	Does not provide services to public	0	100	13

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	62	38	13
2020	Does not provide services to public	39	61	13

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2020	Provides services to public	100	13
2020	Does not provide services to public	100	13
2018	Provides services to public	100	12
2018	Does not provide services to public	100	12

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	6	11	2	5	37	13	64	13	60
2022	Does not provide services to public	12	12	11	2	2	46	15	63	8	120
2020	Provides services to public	21	14	12	4	9	30	10	59	22	137
2020	Does not provide services to public	18	11	14	6	2	37	14	57	16	140
2019	Provides services to public	21	20	14	11	6	19	9	57	24	80
2019	Does not provide services to public	17	13	16	9	5	31	8	50	24	119
2018	Provides services to public	22	17	25	3	3	28	3	56	8	73
2018	Does not provide services to public	17	17	12	7	9	32	6	55	25	76

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	21	8	0	3	21	5	85	4	60
2022	Does not provide services to public	36	30	11	2	2	18	2	83	4	120
2020	Provides services to public	45	22	9	4	6	12	2	78	12	137
2020	Does not provide services to public	41	31	14	3	1	9	1	80	5	140
2019	Provides services to public	39	30	15	5	2	8	0	75	8	79
2019	Does not provide services to public	32	32	18	5	4	9	1	71	10	119
2018	Provides services to public	39	28	12	8	1	11	0	76	11	73
2018	Does not provide services to public	27	23	15	9	6	16	4	63	18	76

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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	60
2019	Provides services to public	8	92	80
2019	Does not provide services to public	8	92	119
2018	Provides services to public	11	89	73
2018	Does not provide services to public	12	88	76

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	22	8	20	2	2	37	10	57	6	60
2022	Does not provide services to public	15	6	14	1	1	51	13	57	4	120
2020	Provides services to public	26	11	13	4	4	32	11	64	14	136
2020	Does not provide services to public	19	10	18	1	1	41	11	60	3	140
2019	Provides services to public	28	15	20	1	4	24	8	62	8	80
2019	Does not provide services to public	16	15	20	2	1	39	8	58	5	118
2018	Provides services to public	29	16	17	1	3	27	7	68	6	72
2018	Does not provide services to public	16	20	17	0	8	34	5	60	13	76

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	20	13	3	0	15	3	80	4	60
2022	Does not provide services to public	39	25	11	2	1	19	4	83	3	120
2020	Provides services to public	44	23	12	3	4	12	2	78	8	136
2020	Does not provide services to public	42	26	16	1	1	12	1	79	3	140
2019	Provides services to public	43	25	17	1	3	8	1	76	5	80
2019	Does not provide services to public	37	30	19	2	1	10	1	75	3	118
2018	Provides services to public	45	25	13	3	1	12	0	80	5	73
2018	Does not provide services to public	33	20	13	2	7	21	3	71	12	76

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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	57	18	12	5	6	0	2	76	12	60
2022	Does not provide services to public	57	20	8	7	7	0	2	78	13	120
2020	Provides services to public	49	27	13	4	5	0	2	77	9	136
2020	Does not provide services to public	60	25	10	4	1	0	0	85	5	140
2019	Provides services to public	56	26	8	5	4	0	1	83	9	80
2019	Does not provide services to public	55	21	15	3	3	0	2	78	7	118
2018	Provides services to public	41	31	15	7	3	1	1	75	10	73
2018	Does not provide services to public	41	28	12	8	6	0	4	72	15	76

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	15	37	29	8	8	3	53	16	60
2022	Does not provide services to public	25	28	17	14	14	1	53	29	120
2020	Provides services to public	22	20	26	21	10	1	42	31	136
2020	Does not provide services to public	22	27	29	13	9	0	49	23	140
2019	Provides services to public	40	24	16	10	9	1	65	19	80
2019	Does not provide services to public	28	28	15	15	14	0	56	28	118
2018	Provides services to public	21	25	28	17	9	0	46	26	73
2018	Does not provide services to public	9	23	28	14	26	0	32	40	77

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	38	17	8	0	0	2	74	8	60
2022	Does not provide services to public	32	28	21	11	7	0	2	61	18	120
2020	Provides services to public	29	26	22	16	5	0	2	56	21	137
2020	Does not provide services to public	35	22	21	15	8	0	0	57	23	140
2019	Provides services to public	48	19	18	5	9	1	1	68	13	80
2019	Does not provide services to public	32	29	17	11	9	1	2	62	20	118
2018	Provides services to public	33	17	23	14	9	1	1	52	24	73
2018	Does not provide services to public	19	17	23	18	22	0	0	36	40	76

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	11	26	23	21	17	1	0	38	39	60
2022	Does not provide services to public	25	23	16	21	11	0	4	50	34	115
2020	Provides services to public	32	20	22	15	9	0	2	53	25	136
2020	Does not provide services to public	33	24	20	12	10	1	1	58	22	139
2019	Provides services to public	36	25	14	10	15	0	1	61	25	78
2019	Does not provide services to public	29	26	17	12	14	0	1	56	27	117
2018	Provides services to public	22	16	30	14	15	0	3	39	30	73
2018	Does not provide services to public	15	16	20	20	29	0	0	31	49	74

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	19	13	5	2	0	3	80	7	60
2022	Does not provide services to public	53	16	14	4	4	0	9	76	9	120
2020	Provides services to public	51	17	17	8	4	1	2	71	12	134
2020	Does not provide services to public	50	27	14	5	2	0	3	79	7	140
2019	Provides services to public	62	20	9	1	5	0	3	85	6	79
2019	Does not provide services to public	52	22	11	5	7	0	3	76	12	117
2018	Provides services to public	47	19	15	8	4	0	7	70	13	71
2018	Does not provide services to public	40	21	16	6	13	0	4	63	20	74

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	31	19	3	1	0	76	5	60
2022	Does not provide services to public	43	24	11	8	12	1	68	20	115
2020	Provides services to public	40	21	22	10	6	1	62	16	137
2020	Does not provide services to public	43	23	17	11	6	1	66	17	140
2019	Provides services to public	56	27	8	4	4	2	85	7	80
2019	Does not provide services to public	43	26	18	7	7	0	68	14	118
2018	Provides services to public	39	32	16	7	5	1	72	12	73
2018	Does not provide services to public	32	20	15	17	16	0	52	33	75

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	39	28	18	5	7	1	2	69	12	60
2022	Does not provide services to public	43	31	21	3	2	0	2	75	4	120
2020	Provides services to public	39	27	17	10	4	2	1	68	14	136
2020	Does not provide services to public	48	29	15	4	2	0	2	79	6	140
2019	Provides services to public	46	27	16	3	5	1	1	75	9	79
2019	Does not provide services to public	41	29	16	4	7	1	2	72	11	118
2018	Provides services to public	36	28	23	7	5	0	1	65	12	69
2018	Does not provide services to public	29	30	25	7	8	0	0	59	16	77

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	24	31	27	15	3	0	0	56	18	60
2022	Does not provide services to public	31	27	22	11	7	0	3	59	18	120
2020	Provides services to public	25	34	19	15	5	0	1	60	20	135
2020	Does not provide services to public	31	38	19	9	3	1	0	69	12	140
2019	Provides services to public	43	24	13	10	8	0	1	68	19	78
2019	Does not provide services to public	20	41	17	11	9	0	2	63	20	118
2018	Provides services to public	30	23	26	9	12	0	1	53	20	71
2018	Does not provide services to public	18	21	24	18	18	0	0	40	36	77

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	25	23	5	7	0	0	65	12	60
2022	Does not provide services to public	31	31	20	9	6	1	2	64	16	115
2020	Provides services to public	41	24	20	10	4	1	0	66	14	134
2020	Does not provide services to public	41	34	15	4	3	1	1	77	7	140
2019	Provides services to public	42	29	15	9	4	0	1	72	12	79
2019	Does not provide services to public	35	32	14	10	9	0	0	67	19	117
2018	Provides services to public	39	27	18	10	6	0	0	66	16	71
2018	Does not provide services to public	23	25	18	19	14	1	1	48	33	77

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	60	21	5	7	7	0	0	81	14	60
2022	Does not provide services to public	48	22	14	7	4	1	3	73	12	115
2020	Provides services to public	49	22	15	8	4	0	1	72	13	136
2020	Does not provide services to public	62	22	6	5	4	1	1	86	9	140
2019	Provides services to public	55	25	9	6	4	0	1	81	10	79
2019	Does not provide services to public	55	24	10	6	5	0	0	79	11	117

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	15	15	3	5	0	0	77	8	60
2022	Does not provide services to public	43	38	10	5	2	0	1	83	8	115
2020	Provides services to public	27	26	25	12	8	1	1	53	21	135
2020	Does not provide services to public	29	34	19	11	5	0	1	64	17	140

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	40	14	7	3	2	76	10	60
2022	Does not provide services to public	46	25	15	12	0	2	72	12	120
2020	Provides services to public	28	32	21	11	7	1	61	18	136
2020	Does not provide services to public	46	30	16	4	3	1	76	7	140
2019	Provides services to public	49	33	6	8	3	1	83	11	79
2019	Does not provide services to public	48	27	15	5	4	0	75	10	117
2018	Provides services to public	45	29	18	6	3	0	74	9	71
2018	Does not provide services to public	34	25	23	11	8	0	59	19	77

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	12	6	4	0	0	3	89	4	60
2022	Does not provide services to public	71	17	4	2	2	1	3	92	4	120
2020	Provides services to public	58	25	11	2	3	0	1	84	5	135
2020	Does not provide services to public	60	26	9	3	0	0	2	88	3	139
2019	Provides services to public	62	27	9	0	1	0	1	90	1	79
2019	Does not provide services to public	81	11	3	3	3	0	0	92	6	118
2018	Provides services to public	66	18	7	3	5	0	0	85	8	71
2018	Does not provide services to public	64	16	9	4	5	0	2	82	9	77

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	67	23	8	2	0	0	90	2	60
2022	Does not provide services to public	71	19	6	3	0	1	91	3	120
2020	Provides services to public	41	31	19	6	2	1	73	8	133
2020	Does not provide services to public	53	34	9	4	0	0	86	4	139

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	84	5	2	0	0	1	8	98	0	60
2022	Does not provide services to public	77	7	2	2	1	0	11	94	3	120
2020	Provides services to public	72	14	5	0	1	1	8	94	1	134
2020	Does not provide services to public	80	7	3	1	0	1	7	95	2	138
2019	Provides services to public	83	7	0	0	1	1	7	99	1	79
2019	Does not provide services to public	84	4	4	1	2	0	6	93	3	116
2018	Provides services to public	79	4	6	4	2	0	4	87	7	70
2018	Does not provide services to public	79	12	1	2	0	2	5	97	2	76

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	78	3	9	0	3	1	5	86	3	60
2022	Does not provide services to public	84	4	2	2	1	0	7	96	3	120
2020	Provides services to public	78	6	3	3	6	1	3	87	10	130
2020	Does not provide services to public	85	4	5	2	1	1	2	92	3	138
2019	Provides services to public	73	10	6	3	6	0	2	85	9	79
2019	Does not provide services to public	74	9	7	2	4	1	4	87	6	117
2018	Provides services to public	72	10	6	1	6	0	6	86	7	71
2018	Does not provide services to public	69	12	5	3	7	0	4	84	10	77

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	16	2	3	2	0	3	94	5	60
2022	Does not provide services to public	80	12	4	1	0	0	3	95	1	115
2020	Provides services to public	69	17	7	4	0	1	2	89	5	134
2020	Does not provide services to public	77	11	7	2	1	1	1	90	3	139
2019	Provides services to public	70	15	5	4	2	0	3	89	6	80
2019	Does not provide services to public	62	24	9	1	2	0	3	88	3	118
2018	Provides services to public	54	26	8	6	2	0	4	83	8	73
2018	Does not provide services to public	56	27	10	1	1	2	2	87	2	77

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	14	3	6	0	0	3	90	7	60
2022	Does not provide services to public	69	19	4	3	2	1	2	90	5	120
2020	Provides services to public	65	15	8	3	7	1	2	82	10	135
2020	Does not provide services to public	75	10	7	6	1	1	1	86	7	138
2019	Provides services to public	64	19	4	4	7	0	3	85	11	79
2019	Does not provide services to public	63	17	8	4	5	0	3	82	10	118
2018	Provides services to public	56	17	13	4	6	0	6	77	10	72
2018	Does not provide services to public	51	22	9	8	9	0	1	74	17	77

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	75	5	5	2	0	0	13	93	2	60
2022	Does not provide services to public	68	7	2	2	0	0	21	95	2	120
2020	Provides services to public	62	11	4	1	1	1	20	92	3	133
2020	Does not provide services to public	72	7	4	1	1	0	16	94	2	139
2019	Provides services to public	68	8	2	1	1	1	18	94	3	80
2019	Does not provide services to public	64	8	3	1	1	0	23	94	2	116
2018	Provides services to public	67	8	4	1	1	0	18	92	3	72
2018	Does not provide services to public	55	16	3	0	0	2	24	97	0	74

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	17	8	0	2	0	3	90	2	60
2022	Does not provide services to public	78	9	3	1	2	0	8	94	3	120
2020	Provides services to public	66	16	9	3	1	2	4	87	4	137
2020	Does not provide services to public	84	7	2	1	1	0	5	96	2	140
2019	Provides services to public	76	8	10	0	0	0	5	89	0	80
2019	Does not provide services to public	79	10	2	2	0	0	8	96	2	117
2018	Provides services to public	59	15	15	3	1	1	6	80	4	72
2018	Does not provide services to public	73	10	2	1	3	0	11	93	5	76

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	51	13	10	7	18	2	0	65	25	60
2022	Does not provide services to public	67	12	9	2	3	0	7	85	6	120
2020	Provides services to public	42	14	17	8	16	0	3	58	25	136
2020	Does not provide services to public	61	17	9	6	4	0	4	81	10	140
2019	Provides services to public	53	9	15	5	14	0	4	65	19	79
2019	Does not provide services to public	79	8	3	3	2	0	4	91	5	118
2018	Provides services to public	55	13	5	7	14	0	7	72	22	72
2018	Does not provide services to public	77	12	2	4	3	0	2	91	7	77

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	63	22	8	2	1	0	3	89	3	60
2022	Does not provide services to public	52	24	12	3	4	0	4	79	8	120
2020	Provides services to public	51	28	13	4	1	0	2	80	6	136
2020	Does not provide services to public	57	25	12	4	1	0	1	83	5	140
2019	Provides services to public	73	15	5	1	1	0	4	92	3	80
2019	Does not provide services to public	65	15	13	5	1	0	0	81	6	117
2018	Provides services to public	53	25	11	3	0	1	7	85	3	73
2018	Does not provide services to public	65	16	10	1	5	0	2	83	6	76

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	17	35	32	14	2	0	52	16	60
2022	Does not provide services to public	13	34	34	14	5	1	47	19	120
2020	Provides services to public	15	34	34	12	4	0	50	16	137
2020	Does not provide services to public	18	41	30	9	2	0	60	11	140
2019	Provides services to public	26	34	29	10	1	0	60	12	80
2019	Does not provide services to public	20	39	28	10	3	0	60	12	119
2018	Provides services to public	15	32	38	10	5	0	48	15	72
2018	Does not provide services to public	14	26	30	17	12	0	41	29	77

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	3	20	38	20	18	38	23	60
2022	Does not provide services to public	4	17	44	18	17	35	20	120
2020	Provides services to public	8	17	42	23	11	34	25	137
2020	Does not provide services to public	3	14	43	27	14	40	17	139
2019	Provides services to public	7	18	33	23	19	42	26	79
2019	Does not provide services to public	7	16	42	18	18	35	23	117
2018	Provides services to public	8	13	41	22	16	38	21	72
2018	Does not provide services to public	22	18	32	17	11	28	39	76

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	36	11	2	0	2	87	2	60
2022	Does not provide services to public	43	36	11	3	4	4	82	7	120
2020	Provides services to public	58	29	7	4	1	1	88	5	137
2020	Does not provide services to public	54	32	8	2	2	1	88	4	140
2019	Provides services to public	50	34	12	1	2	1	84	4	80
2019	Does not provide services to public	40	36	15	3	1	5	81	4	119
2018	Provides services to public	56	28	13	0	3	1	84	3	72
2018	Does not provide services to public	32	45	8	8	3	3	80	12	76

Question 76. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2022	Provides services to public	13	45	24	14	4	60
2022	Does not provide services to public	19	27	34	17	3	120

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	9	10	2	3	2	0	85	5	60
2022	Does not provide services to public	54	28	9	3	0	5	0	87	3	120
2020	Provides services to public	57	19	7	8	4	4	1	79	13	136
2020	Does not provide services to public	54	35	5	2	1	3	1	92	3	139

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	60	22	6	5	6	0	0	83	12	60
2022	Does not provide services to public	45	26	11	9	8	1	1	72	17	120
2020	Provides services to public	44	23	10	12	7	2	0	69	20	137
2020	Does not provide services to public	42	32	15	4	4	1	1	76	9	140

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	69	17	7	3	3	0	0	86	6	60
2022	Does not provide services to public	54	33	7	6	1	0	0	87	7	120
2020	Provides services to public	53	23	10	6	6	1	0	78	12	137
2020	Does not provide services to public	62	24	10	1	1	0	1	87	3	140

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	49	35	11	3	2	0	84	5	60
2022	Does not provide services to public	35	44	13	5	3	0	79	8	120
2020	Provides services to public	41	31	15	4	7	2	73	11	136
2020	Does not provide services to public	47	31	13	6	2	1	79	8	140
2019	Provides services to public	34	41	13	7	4	1	75	12	80
2019	Does not provide services to public	33	35	14	11	3	4	71	15	118
2018	Provides services to public	38	33	12	9	5	1	73	15	73
2018	Does not provide services to public	20	37	13	18	12	0	57	30	77

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	46	12	6	0	0	0	82	6	15
2022	Does not provide services to public	22	46	20	12	0	0	0	68	12	25
2020	Provides services to public	32	37	17	14	0	0	0	69	14	29
2020	Does not provide services to public	39	40	9	9	0	3	0	81	10	33
2019	Provides services to public	48	33	0	6	7	0	6	86	14	16
2019	Does not provide services to public	34	38	9	5	7	0	6	77	13	31

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	60
2022	Does not provide services to public	6	94	120
2020	Provides services to public	14	86	135
2020	Does not provide services to public	9	91	140
2019	Provides services to public	18	82	80
2019	Does not provide services to public	18	82	119

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	63	37	19
2020	Does not provide services to public	39	61	13

Question 85. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	89	11	19
2020	Does not provide services to public	77	23	13
2019	Provides services to public	86	14	15
2019	Does not provide services to public	76	24	21

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Provides services to public	70	24	6	0	94	0	17
2020	Does not provide services to public	50	50	0	0	100	0	10
2019	Provides services to public	65	28	0	7	93	7	13
2019	Does not provide services to public	56	44	0	0	100	0	16

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	17	6	2	3	2	0	89	5	60
2022	Does not provide services to public	55	31	5	2	0	3	4	93	2	120
2020	Provides services to public	55	23	8	7	2	3	3	83	9	135
2020	Does not provide services to public	63	28	6	1	0	0	3	93	1	140

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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Total responses
2022	Provides services to public	5	85	8	3	60
2022	Does not provide services to public	8	82	9	1	120
2020	Provides services to public	15	60	21	4	137
2020	Does not provide services to public	18	68	13	1	140

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	22	78	10
2020	Provides services to public	43	57	21
2020	Does not provide services to public	55	45	25

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Does not provide services to public	29	40	0	0	19	12	79	21	10
2020	Provides services to public	29	19	28	10	15	0	48	24	21
2020	Does not provide services to public	47	32	8	4	4	4	83	8	25

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Does not provide services to public	0	9	0	20	59	0	12	10	90	10
2020	Provides services to public	19	14	23	14	15	5	10	39	34	21
2020	Does not provide services to public	16	8	16	20	24	0	16	28	52	25

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	11	5	6	8	5	24	74	20	60
2022	Does not provide services to public	49	13	6	3	3	1	26	85	7	120
2020	Provides services to public	53	13	9	4	2	2	18	82	7	136
2020	Does not provide services to public	51	14	11	7	4	2	11	76	12	140
2019	Provides services to public	60	11	9	8	6	0	6	75	15	80
2019	Does not provide services to public	50	15	12	9	6	0	10	71	16	118
2018	Provides services to public	61	10	7	6	3	3	11	82	10	73
2018	Does not provide services to public	57	10	7	5	9	2	10	76	16	77

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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?
Survey year	Demographic	20% (1 out of 5 days) (%)	40% (2 out of 5 days) (%)	60% (3 out of 5 days) (%)	80% (4 out of 5 days) (%)	Other Please specify (%)	Total responses
2022	Provides services to public	53	30	0	0	17	20
2022	Does not provide services to public	43	19	2	0	35	40

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	55	45	25
2022	Does not provide services to public	47	53	45

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	50	50	25
2022	Does not provide services to public	38	62	45

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	59	41	25
2022	Does not provide services to public	57	43	45

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	44	56	25
2022	Does not provide services to public	33	67	45

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	20	80	25
2022	Does not provide services to public	13	87	45

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	51	49	25
2022	Does not provide services to public	47	53	45

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	20	80	25
2022	Does not provide services to public	16	84	45

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	25
2022	Does not provide services to public	21	79	45

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	30	70	25
2022	Does not provide services to public	22	78	45

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	20	80	25
2022	Does not provide services to public	25	75	45

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	36	64	25
2022	Does not provide services to public	18	82	45

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	25
2022	Does not provide services to public	7	93	45

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	24	76	25
2022	Does not provide services to public	12	88	45

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	80	9	4	7	0	0	0	89	7	25
2022	Does not provide services to public	86	11	2	0	0	0	0	98	0	45

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	9	28	14	4	42	0	4	48	38	25
2022	Does not provide services to public	9	8	17	7	48	7	4	62	19	45

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	5	35	13	4	43	0	0	47	40	25
2022	Does not provide services to public	0	9	26	22	43	0	0	65	9	45

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results for Canadian Transportation Agency by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 38. I feel that change is managed well in my department or agency.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 52. Overall, my department or agency treats me with respect.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Question 58g. From whom did you experience harassment on the job? …Other

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat