2022 Public Service Employee Survey Results for Public Safety Canada by Question 105. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

Classification has changed from 2020 PSES

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 37 0 4 0 0 0 96 4 27
2020 CS-02 40 50 0 10 0 0 0 90 10 10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 74 15 7 4 0 0 0 89 4 27
2020 CS-02 80 10 10 0 0 0 0 90 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 22 11 15 4 0 0 70 19 27
2020 CS-02 30 50 0 20 0 0 0 80 20 10
2019 CS 68 23 9 0 0 0 0 91 0 22

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 33 11 4 7 0 0 78 11 27
2020 CS-02 40 30 10 10 10 0 0 70 20 10
2019 CS 32 55 5 9 0 0 0 86 9 22
2018 CS 35 44 3 9 9 0 0 79 18 34
2018 CS-02 50 10 0 20 20 0 0 60 40 10
2018 CS-03 30 60 0 0 10 0 0 90 10 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 30 0 11 0 0 0 89 11 27
2020 CS-02 50 30 0 20 0 0 0 80 20 10
2019 CS 45 45 0 9 0 0 0 91 9 22

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 19 7 4 7 0 4 81 12 27
2020 CS-02 60 10 10 0 20 0 0 70 20 10
2019 CS 81 5 5 10 0 0 0 86 10 21
2018 CS 56 28 3 3 9 0 0 84 13 32
2018 CS-02 70 20 0 0 10 0 0 90 10 10
2018 CS-03 30 40 10 10 10 0 0 70 20 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 30 7 0 7 0 0 85 7 27
2020 CS-02 60 20 10 0 10 0 0 80 10 10
2019 CS 59 27 9 0 5 0 0 86 5 22
2018 CS 32 41 3 21 3 0 0 74 24 34
2018 CS-02 40 20 0 30 10 0 0 60 40 10
2018 CS-03 20 60 10 10 0 0 0 80 10 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 37 4 7 4 0 4 85 12 27
2020 CS-02 20 60 0 10 10 0 0 80 20 10
2019 CS 50 36 9 0 5 0 0 86 5 22
2018 CS 26 38 12 9 15 0 0 65 24 34
2018 CS-02 30 30 0 20 20 0 0 60 40 10
2018 CS-03 40 20 40 0 0 0 0 60 0 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 26 4 4 7 0 0 85 11 27
2020 CS-02 40 30 10 10 10 0 0 70 20 10
2019 CS 32 45 5 9 9 0 0 77 18 22
2018 CS 38 26 9 18 9 0 0 65 26 34
2018 CS-02 50 10 10 20 10 0 0 60 30 10
2018 CS-03 20 40 10 10 20 0 0 60 30 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 19 7 0 7 0 0 85 7 27
2020 CS-02 60 10 20 0 10 0 0 70 10 10
2019 CS 55 32 9 0 5 0 0 86 5 22
2018 CS 44 26 15 12 3 0 0 71 15 34
2018 CS-02 50 30 10 0 10 0 0 80 10 10
2018 CS-03 30 30 20 20 0 0 0 60 20 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 30 4 7 11 0 0 78 19 27
2020 CS-02 40 30 10 0 20 0 0 70 20 10
2019 CS 48 43 0 0 10 0 0 90 10 21
2018 CS 39 30 6 6 18 0 0 70 24 33
2018 CS-02 40 10 10 10 30 0 0 50 40 10
2018 CS-03 40 50 10 0 0 0 0 90 0 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 70 22 0 4 4 0 0 93 7 27
2020 CS-02 60 30 0 10 0 0 0 90 10 10
2019 CS 68 32 0 0 0 0 0 100 0 22
2018 CS 50 32 3 9 6 0 0 82 15 34
2018 CS-02 50 30 0 10 10 0 0 80 20 10
2018 CS-03 40 50 10 0 0 0 0 90 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 52 33 4 7 4 0 0 85 11 27
2020 CS-02 30 40 10 20 0 0 0 70 20 10
2019 CS 45 27 14 14 0 0 0 73 14 22
2018 CS 41 41 3 9 6 0 0 82 15 34
2018 CS-02 60 10 10 10 10 0 0 70 20 10
2018 CS-03 30 60 0 10 0 0 0 90 10 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 15 15 4 0 0 0 81 4 27
2020 CS-02 50 20 20 10 0 0 0 70 10 10
2019 CS 64 18 9 9 0 0 0 82 9 22
2018 CS 53 26 9 9 3 0 0 79 12 34
2018 CS-02 60 10 20 10 0 0 0 70 10 10
2018 CS-03 50 50 0 0 0 0 0 100 0 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 15 19 4 0 0 4 77 4 27
2020 CS-02 60 20 10 10 0 0 0 80 10 10
2019 CS 45 41 0 5 5 5 0 90 10 22
2018 CS 44 26 6 15 9 0 0 71 24 34
2018 CS-02 60 10 0 10 20 0 0 70 30 10
2018 CS-03 40 30 10 20 0 0 0 70 20 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 33 0 0 11 0 0 89 11 27
2020 CS-02 40 40 0 0 20 0 0 80 20 10
2019 CS 59 32 0 9 0 0 0 91 9 22
2018 CS 35 38 12 6 9 0 0 74 15 34
2018 CS-02 40 20 10 20 10 0 0 60 30 10
2018 CS-03 20 60 20 0 0 0 0 80 0 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 22 33 19 15 11 0 0 56 26 27
2020 CS-02 40 30 20 0 10 0 0 70 10 10
2019 CS 23 32 27 14 0 0 5 57 14 22
2018 CS 24 38 21 9 9 0 0 62 18 34
2018 CS-02 50 10 30 0 10 0 0 60 10 10
2018 CS-03 20 40 20 0 20 0 0 60 20 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 26 37 15 7 0 0 22 41 27
2020 CS-02 30 10 50 10 0 0 0 10 40 10
2019 CS 9 18 59 9 5 0 0 14 27 22
2018 CS 9 21 32 29 6 0 3 36 30 34
2018 CS-02 10 0 50 20 10 0 10 33 11 10
2018 CS-03 20 30 40 10 0 0 0 10 50 10

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 4 35 31 31 0 0 0 31 38 26
2019 CS 14 32 36 9 9 0 0 18 45 22
2018 CS 9 24 39 24 3 0 0 27 33 33
2018 CS-02 20 0 40 30 10 0 0 40 20 10
2018 CS-03 10 40 30 20 0 0 0 20 50 10

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 7 30 19 37 7 0 0 44 37 27
2020 CS-02 20 20 20 30 10 0 0 40 40 10
2019 CS 5 10 33 38 10 5 0 50 15 21
2018 CS 12 9 24 39 15 0 0 55 21 33
2018 CS-02 10 10 20 20 40 0 0 60 20 10

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 19 22 7 15 0 0 22 56 27
2020 CS-02 30 30 20 10 10 0 0 20 60 10
2019 CS 32 32 23 9 5 0 0 14 64 22
2018 CS 26 12 29 18 15 0 0 32 38 34
2018 CS-02 30 0 10 20 40 0 0 60 30 10
2018 CS-03 40 10 40 10 0 0 0 10 50 10

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 19 22 19 26 11 4 0 38 42 27
2020 CS-02 20 20 20 30 10 0 0 40 40 10
2019 CS 23 27 23 23 5 0 0 27 50 22
2018 CS 24 21 18 15 18 0 3 34 47 33
2018 CS-02 40 0 0 20 40 0 0 60 40 10
2018 CS-03 30 20 20 10 10 0 10 22 56 10

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 4 30 33 22 11 0 0 33 33 27
2020 CS-02 0 20 60 10 10 0 0 20 20 10
2019 CS 18 18 41 5 14 5 0 19 38 22
2018 CS 12 26 35 15 12 0 0 26 38 34
2018 CS-02 20 20 20 20 20 0 0 40 40 10
2018 CS-03 10 40 20 20 10 0 0 30 50 10

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 0 7 22 44 26 0 0 70 7 27
2020 CS-02 0 10 40 40 10 0 0 50 10 10
2019 CS 5 5 9 41 36 5 0 81 10 22
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 33 15 11 0 0 7 72 12 27
2020 CS-02 30 40 20 10 0 0 0 70 10 10
2019 CS 32 36 9 9 5 5 5 75 15 22
2018 CS 32 44 9 3 6 3 3 81 9 34
2018 CS-02 40 20 10 10 10 0 10 67 22 10
2018 CS-03 30 60 0 0 0 10 0 100 0 10

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 31 4 0 4 0 0 92 4 26
2019 CS 41 41 0 9 9 0 0 82 18 22
2018 CS 48 24 3 21 3 0 0 73 24 33
2018 CS-02 50 0 10 30 10 0 0 50 40 10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 52 44 0 4 0 0 0 96 4 27
2020 CS-02 60 40 0 0 0 0 0 100 0 10
2019 CS 55 36 0 5 5 0 0 91 9 22
2018 CS 48 45 0 0 6 0 0 94 6 33
2018 CS-02 50 40 0 0 10 0 0 90 10 10

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 22 4 7 4 4 0 85 12 27
2020 CS-02 60 10 10 10 10 0 0 70 20 10
2019 CS 64 27 0 0 9 0 0 91 9 22
2018 CS 58 24 9 9 0 0 0 82 9 33
2018 CS-02 50 20 20 10 0 0 0 70 10 10
Top of page

My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 69 12 12 8 0 0 0 81 8 26
2020 CS-02 50 20 20 10 0 0 0 70 10 10
2019 CS 57 24 10 5 0 0 5 85 5 21

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 50 27 8 4 8 0 4 80 12 26
2020 CS-02 50 30 10 0 10 0 0 80 10 10
2019 CS 41 36 14 0 5 0 5 81 5 22
2018 CS 47 29 12 9 3 0 0 76 12 34
2018 CS-02 50 30 10 10 0 0 0 80 10 10
2018 CS-03 60 20 10 0 10 0 0 80 10 10

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 62 31 4 0 0 4 0 96 0 26
2020 CS-02 60 30 10 0 0 0 0 90 0 10

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 54 27 12 0 8 0 0 81 8 26
2020 CS-02 50 30 10 0 10 0 0 80 10 10
2019 CS 41 41 0 9 5 0 5 86 14 22
2018 CS 41 29 15 6 9 0 0 71 15 34
2018 CS-02 60 30 10 0 0 0 0 90 0 10
2018 CS-03 40 30 20 10 0 0 0 70 10 10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 70 19 4 4 4 0 0 89 7 27
2020 CS-02 60 20 10 10 0 0 0 80 10 10
2019 CS 50 45 0 0 5 0 0 95 5 22
2018 CS 50 26 6 18 0 0 0 76 18 34
2018 CS-02 60 20 0 20 0 0 0 80 20 10
2018 CS-03 50 20 20 10 0 0 0 70 10 10

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2019 CS 82 14 5 0 0 0 0 95 0 22
Top of page

Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 22 19 7 4 7 0 68 12 27
2020 CS-02 40 30 10 0 10 10 0 78 11 10
2019 CS 32 50 9 9 0 0 0 82 9 22
2018 CS 35 32 12 12 0 9 0 74 13 34
2018 CS-02 40 20 0 30 0 10 0 67 33 10
2018 CS-03 30 30 20 0 0 20 0 75 0 10

Question 33. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 33 19 11 0 4 0 69 12 27
2020 CS-02 40 50 0 10 0 0 0 90 10 10
2019 CS 36 36 9 9 9 0 0 73 18 22
2018 CS 30 33 6 18 9 3 0 66 28 33
2018 CS-02 50 20 10 0 20 0 0 70 20 10

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 30 26 11 0 7 0 60 12 27
2020 CS-02 20 50 20 10 0 0 0 70 10 10
2019 CS 23 41 14 14 9 0 0 64 23 22
2018 CS 24 32 15 18 9 3 0 58 27 34
2018 CS-02 40 30 10 10 10 0 0 70 20 10
2018 CS-03 20 20 10 30 10 10 0 44 44 10

Question 35. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 22 37 11 26 0 4 0 62 27 27
2020 CS-02 10 40 10 40 0 0 0 50 40 10
2019 CS 14 27 36 14 9 0 0 41 23 22
2018 CS 15 35 24 9 15 3 0 52 24 34
2018 CS-02 30 20 30 0 20 0 0 50 20 10
2018 CS-03 10 20 30 10 20 10 0 33 33 10

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 30 15 0 0 0 0 85 0 27
2020 CS-02 50 40 10 0 0 0 0 90 0 10
2019 CS 55 36 9 0 0 0 0 91 0 22
Top of page

My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 22 52 19 7 0 0 0 74 7 27
2020 CS-02 0 90 10 0 0 0 0 90 0 10
2019 CS 14 45 23 5 9 0 5 62 14 22
2018 CS 12 44 35 9 0 0 0 56 9 34
2018 CS-02 0 30 60 10 0 0 0 30 10 10
2018 CS-03 30 40 20 10 0 0 0 70 10 10

Question 38. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 11 48 26 4 7 4 0 62 12 27
2020 CS-02 0 70 10 10 0 10 0 78 11 10
2019 CS 9 45 9 23 9 5 0 57 33 22

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 44 7 7 7 0 0 78 15 27
2020 CS-02 30 40 10 10 10 0 0 70 20 10
2019 CS 23 45 23 5 0 5 0 71 5 22
2018 CS 26 21 26 15 6 6 0 50 22 34
2018 CS-02 10 10 40 30 0 10 0 22 33 10
2018 CS-03 30 20 30 10 10 0 0 50 20 10

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 37 15 7 0 4 0 77 8 27
2020 CS-02 30 40 20 0 0 10 0 78 0 10
2019 CS 29 38 24 10 0 0 0 67 10 21
2018 CS 21 53 12 9 3 3 0 76 12 34
2018 CS-02 20 40 20 20 0 0 0 60 20 10
2018 CS-03 10 60 10 10 0 10 0 78 11 10

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 22 11 33 4 7 7 15 43 14 27
2020 CS-02 0 30 40 0 10 0 20 38 13 10
2019 CS 14 33 29 10 5 5 5 53 16 21
2018 CS 12 18 32 21 3 9 6 34 28 34
2018 CS-02 20 0 50 30 0 0 0 20 30 10
2018 CS-03 10 40 20 10 0 20 0 63 13 10

Question 42. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 30 33 15 11 7 4 0 65 19 27
2020 CS-02 20 30 20 10 20 0 0 50 30 10
2019 CS 27 55 5 9 5 0 0 82 14 22
2018 CS 12 48 12 15 9 3 0 63 25 33
2018 CS-02 30 30 10 20 10 0 0 60 30 10
2018 CS-03 0 70 20 10 0 0 0 70 10 10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 58 12 12 12 4 0 4 72 16 26
2019 CS 45 32 9 0 0 5 9 89 0 22

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 27 23 4 4 0 4 68 8 26
2020 CS-02 30 20 30 0 10 0 10 56 11 10
2019 CS 41 27 14 9 0 5 5 75 10 22

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 74 11 4 4 4 0 4 88 8 27
2020 CS-02 70 10 0 0 10 0 10 89 11 10
2019 CS 68 0 9 5 0 5 14 83 6 22

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 78 7 0 4 4 0 7 92 8 27
2020 CS-02 60 10 0 10 0 0 20 88 13 10
2019 CS 68 5 5 5 0 5 14 89 6 22

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 11 19 22 11 0 0 48 33 27
2020 CS-02 20 20 30 10 20 0 0 40 30 10
2019 CS 23 41 18 14 5 0 0 64 18 22
2018 CS 18 24 12 12 27 3 3 45 42 33
2018 CS-03 20 30 10 10 20 0 10 56 33 10

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 33 22 4 0 4 0 73 4 27
2020 CS-02 0 60 30 10 0 0 0 60 10 10
2019 CS 36 36 5 18 0 5 0 76 19 22
2018 CS 24 56 12 6 3 0 0 79 9 34
2018 CS-02 40 30 20 10 0 0 0 70 10 10
2018 CS-03 20 70 10 0 0 0 0 90 0 10

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 33 19 0 0 0 4 81 0 27
2020 CS-02 0 70 20 0 0 0 10 78 0 10
2019 CS 43 38 10 5 0 5 0 85 5 21
2018 CS 29 44 18 3 0 6 0 78 3 34
2018 CS-02 30 40 20 0 0 10 0 78 0 10
2018 CS-03 20 70 0 0 0 10 0 100 0 10

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 19 11 4 0 7 4 83 4 27
2020 CS-02 40 30 10 0 0 10 10 88 0 10
2019 CS 45 27 18 9 0 0 0 73 9 22
2018 CS 21 38 24 6 0 12 0 67 7 34
2018 CS-02 30 20 30 0 0 20 0 63 0 10
2018 CS-03 20 50 20 0 0 10 0 78 0 10

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 22 22 0 0 7 4 75 0 27
2020 CS-02 30 30 20 0 0 10 10 75 0 10

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 48 30 11 11 0 0 0 78 11 27
2020 CS-02 50 30 0 20 0 0 0 80 20 10

Question 52. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 33 0 4 4 0 0 93 7 27
2020 CS-02 40 50 0 0 10 0 0 90 10 10
2019 CS 38 52 5 5 0 0 0 90 5 21
2018 CS 38 50 9 3 0 0 0 88 3 34
2018 CS-02 60 30 10 0 0 0 0 90 0 10
2018 CS-03 30 60 10 0 0 0 0 90 0 10

Question 53. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 41 15 0 7 0 0 78 7 27
2020 CS-02 10 60 20 0 10 0 0 70 10 10
2019 CS 36 32 14 18 0 0 0 68 18 22
2018 CS 26 32 15 12 15 0 0 59 26 34
2018 CS-02 40 10 20 0 30 0 0 50 30 10
2018 CS-03 20 20 10 40 10 0 0 40 50 10

Question 54. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 30 52 11 4 4 0 0 81 7 27
2020 CS-02 10 70 10 0 10 0 0 80 10 10
2019 CS 36 41 0 18 5 0 0 77 23 22
2018 CS 32 35 12 15 6 0 0 68 21 34
2018 CS-02 40 30 0 20 10 0 0 70 30 10
2018 CS-03 30 10 30 30 0 0 0 40 30 10

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 33 26 0 4 4 0 69 4 27
2020 CS-02 20 20 50 0 10 0 0 40 10 10
2019 CS 41 23 14 5 9 9 0 70 15 22
2018 CS 35 15 21 15 12 3 0 52 27 34
2018 CS-02 30 30 10 10 20 0 0 60 30 10
2018 CS-03 50 0 20 20 10 0 0 50 30 10
Top of page

Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2020 CS 22 44 33 27
2020 CS-02 30 40 30 10
2019 CS 14 36 50 22
2018 CS 44 18 38 34
2018 CS-02 20 30 50 10
2018 CS-03 80 0 20 10

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year Demographic Yes, to retire
(%)		 Yes, to pursue another position within my department or agency
(%)		 Yes, to pursue a position in another department or agency
(%)		 Yes, to pursue a position outside the federal public service
(%)		 Yes, end of my term, casual or student employment
(%)		 Yes, other reason Specify other reason
(%)		 Total responses
2018 CS 13 0 60 7 0 20 15
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 0 100 27
2020 CS-02 0 100 10
2018 CS 15 85 34
2018 CS-03 0 100 10

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 7 19 26 4 4 33 7 44 13 27
2020 CS-02 0 30 20 0 0 40 10 60 0 10
2019 CS 32 27 14 0 0 18 9 81 0 22
2018 CS 9 24 24 6 9 24 6 46 21 34
2018 CS-02 10 0 40 0 20 30 0 14 29 10
2018 CS-03 0 60 20 0 0 10 10 75 0 10

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 37 19 7 0 7 4 71 8 27
2020 CS-02 10 60 20 0 0 0 10 78 0 10
2019 CS 55 23 5 5 0 14 0 89 5 22
2018 CS 18 41 24 3 6 6 3 65 10 34
2018 CS-02 20 30 40 0 10 0 0 50 10 10
2018 CS-03 10 60 10 10 0 10 0 78 11 10
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 19 22 0 0 41 4 60 0 27
2020 CS-02 10 30 10 0 0 40 10 80 0 10
2019 CS 27 23 18 5 0 23 5 69 6 22
2018 CS 6 24 29 6 3 26 6 43 13 34
2018 CS-02 10 0 50 0 10 30 0 14 14 10
2018 CS-03 0 60 20 0 0 10 10 75 0 10

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 30 33 19 4 0 11 4 74 4 27
2020 CS-02 20 50 10 0 0 10 10 88 0 10
2019 CS 45 18 14 9 0 14 0 74 11 22
2018 CS 15 32 32 3 3 12 3 55 7 34
2018 CS-02 20 10 50 0 10 10 0 33 11 10
2018 CS-03 10 60 20 0 0 10 0 78 0 10
Top of page

Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 37 4 4 11 0 0 81 15 27
2020 CS-02 20 50 10 0 20 0 0 70 20 10
2019 CS 23 23 32 9 9 0 5 48 19 22
2018 CS 21 18 12 18 32 0 0 38 50 34
2018 CS-02 40 0 10 10 40 0 0 40 50 10
2018 CS-03 10 20 10 10 50 0 0 30 60 10

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 11 19 15 33 22 0 0 30 56 27
2020 CS-02 0 10 30 40 20 0 0 10 60 10
2019 CS 9 23 27 27 9 0 5 33 38 22
2018 CS 21 24 35 6 15 0 0 44 21 34
2018 CS-02 50 20 0 20 10 0 0 70 30 10
2018 CS-03 10 30 40 0 20 0 0 40 20 10

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 19 26 30 19 7 0 0 44 26 27
2020 CS-02 0 30 60 0 10 0 0 30 10 10
2019 CS 32 32 18 9 5 0 5 67 14 22
2018 CS 26 26 21 18 9 0 0 53 26 34
2018 CS-02 50 10 0 40 0 0 0 60 40 10
2018 CS-03 30 10 30 10 20 0 0 40 30 10

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 7 22 22 15 33 0 0 30 48 27
2020 CS-02 0 20 30 10 40 0 0 20 50 10
2019 CS 5 14 23 18 41 0 0 18 59 22
2018 CS 18 18 18 12 30 0 3 38 44 33
2018 CS-02 40 10 10 0 40 0 0 50 40 10

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 22 19 19 4 0 4 58 23 27
2020 CS-02 40 30 10 10 10 0 0 70 20 10
2019 CS 45 23 27 0 0 0 5 71 0 22
2018 CS 42 24 18 0 12 0 3 69 13 33
2018 CS-02 50 20 20 0 10 0 0 70 10 10
2018 CS-03 40 20 10 0 30 0 0 60 30 10

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 33 11 22 7 0 0 59 30 27
2020 CS-02 0 50 20 20 10 0 0 50 30 10
2019 CS 36 27 23 5 9 0 0 64 14 22
2018 CS 32 29 9 15 15 0 0 62 29 34
2018 CS-02 40 30 0 10 20 0 0 70 30 10
2018 CS-03 20 20 10 30 20 0 0 40 50 10

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 37 11 15 0 0 4 73 15 27
2020 CS-02 10 50 10 20 0 0 10 67 22 10
2019 CS 48 24 10 5 14 0 0 71 19 21
2018 CS 24 41 12 15 9 0 0 65 24 34
2018 CS-02 40 20 0 30 10 0 0 60 40 10
2018 CS-03 20 50 10 10 10 0 0 70 20 10

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 33 26 19 15 7 0 0 59 22 27
2020 CS-02 10 30 50 0 10 0 0 40 10 10
2019 CS 29 38 24 10 0 0 0 67 10 21
2018 CS 29 29 18 9 15 0 0 59 24 34
2018 CS-02 50 20 10 0 20 0 0 70 20 10
2018 CS-03 10 50 10 20 10 0 0 60 30 10

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 26 33 26 4 11 0 0 59 15 27
2020 CS-02 0 40 50 0 10 0 0 40 10 10
2019 CS 24 43 19 5 10 0 0 67 14 21
2018 CS 24 36 18 15 6 0 0 61 21 33
2018 CS-03 10 30 20 30 10 0 0 40 40 10

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 19 26 0 7 0 4 65 8 27
2020 CS-02 20 30 30 0 20 0 0 50 20 10
2019 CS 48 14 29 5 5 0 0 62 10 21

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 41 22 7 7 19 0 4 65 27 27
2020 CS-02 20 10 10 20 40 0 0 30 60 10

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 27 31 19 4 15 0 4 60 20 26
2020 CS-02 40 30 10 0 20 0 0 70 20 10
2019 CS 52 24 10 10 0 0 5 80 10 21
2018 CS 36 36 15 9 3 0 0 73 12 33
2018 CS-02 60 20 10 10 0 0 0 80 10 10

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 7 19 0 7 0 0 74 7 27
2020 CS-02 50 10 30 0 10 0 0 60 10 10
2019 CS 60 20 5 10 0 0 5 84 11 20
2018 CS 68 21 3 6 3 0 0 88 9 34
2018 CS-02 80 10 0 10 0 0 0 90 10 10
2018 CS-03 80 10 0 10 0 0 0 90 10 10

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 19 11 4 0 0 0 85 4 27
2020 CS-02 70 10 20 0 0 0 0 80 0 10

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 74 11 7 0 4 0 4 88 4 27
2020 CS-02 70 10 10 0 0 0 10 89 0 10
2019 CS 71 19 0 0 0 0 10 100 0 21
2018 CS 74 15 0 6 0 0 6 94 6 34
2018 CS-02 80 20 0 0 0 0 0 100 0 10
2018 CS-03 70 10 0 20 0 0 0 80 20 10

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 85 4 7 0 0 0 4 92 0 27
2020 CS-02 80 0 10 0 0 0 10 89 0 10
2019 CS 76 10 10 0 0 0 5 90 0 21
2018 CS 76 12 6 0 3 0 3 91 3 34
2018 CS-02 90 10 0 0 0 0 0 100 0 10
2018 CS-03 70 20 10 0 0 0 0 90 0 10

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 15 11 0 4 0 4 85 4 27
2020 CS-02 70 10 10 0 0 0 10 89 0 10
2019 CS 52 33 10 0 0 0 5 90 0 21
2018 CS 65 18 15 3 0 0 0 82 3 34
2018 CS-02 80 0 20 0 0 0 0 80 0 10
2018 CS-03 60 30 10 0 0 0 0 90 0 10

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 78 7 0 7 7 0 0 85 15 27
2020 CS-02 80 0 0 10 10 0 0 80 20 10
2019 CS 57 19 10 5 5 0 5 80 10 21
2018 CS 53 26 12 3 6 0 0 79 9 34
2018 CS-02 60 10 20 0 10 0 0 70 10 10
2018 CS-03 50 30 10 10 0 0 0 80 10 10

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 4 11 0 0 0 26 85 0 27
2020 CS-02 50 0 10 0 0 0 40 83 0 10
2019 CS 48 24 10 0 0 0 19 88 0 21
2018 CS 62 21 3 0 0 0 15 97 0 34
2018 CS-02 80 0 0 0 0 0 20 100 0 10
2018 CS-03 50 30 10 0 0 0 10 89 0 10

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 74 7 7 4 4 0 4 85 8 27
2020 CS-02 50 20 10 10 0 0 10 78 11 10
2019 CS 62 14 10 0 0 0 14 89 0 21
2018 CS 61 21 12 0 6 0 0 82 6 33
2018 CS-02 70 10 20 0 0 0 0 80 0 10
2018 CS-03 70 10 10 0 10 0 0 80 10 10

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 67 15 7 4 7 0 0 81 11 27
2020 CS-02 40 20 20 10 10 0 0 60 20 10
2019 CS 71 14 14 0 0 0 0 86 0 21
2018 CS 65 21 9 3 3 0 0 85 6 34
2018 CS-02 70 20 10 0 0 0 0 90 0 10
2018 CS-03 60 20 20 0 0 0 0 80 0 10

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 52 11 30 7 0 0 0 63 7 27
2020 CS-02 40 20 30 10 0 0 0 60 10 10
2019 CS 62 14 14 5 0 0 5 80 5 21
2018 CS 48 27 18 3 3 0 0 76 6 33
2018 CS-02 30 30 30 10 0 0 0 60 10 10

Question 73. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 22 41 15 7 0 0 37 22 27
2020 CS-02 0 30 50 10 10 0 0 30 20 10
2019 CS 5 55 32 5 5 0 0 59 9 22
2018 CS 15 35 35 3 12 0 0 50 15 34
2018 CS-02 30 20 40 0 10 0 0 50 10 10
2018 CS-03 0 30 40 10 20 0 0 30 30 10

Question 74. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 15 30 26 15 15 0 0 30 44 27
2020 CS-02 0 50 30 10 10 0 0 20 50 10
2019 CS 10 5 48 29 10 0 0 38 14 21
2018 CS 12 9 32 38 9 0 0 47 21 34
2018 CS-02 20 20 30 20 10 0 0 30 40 10
2018 CS-03 10 10 20 60 0 0 0 60 20 10

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 33 11 15 0 4 0 73 15 27
2020 CS-02 30 40 10 20 0 0 0 70 20 10
2019 CS 32 45 14 9 0 0 0 77 9 22
2018 CS 33 24 24 12 3 3 0 59 16 33
2018 CS-02 40 10 20 20 10 0 0 50 30 10

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 63 15 19 0 4 0 0 78 4 27
2020 CS-02 40 20 30 0 10 0 0 60 10 10

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 56 11 15 4 11 4 0 69 15 27
2020 CS-02 40 0 30 10 20 0 0 40 30 10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 59 30 7 0 4 0 0 89 4 27
2020 CS-02 50 30 10 0 10 0 0 80 10 10

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 37 26 15 7 11 4 0 65 19 27
2020 CS-02 30 30 20 0 20 0 0 60 20 10
2019 CS 27 32 27 5 9 0 0 59 14 22
2018 CS 12 44 26 6 9 3 0 58 15 34
2018 CS-02 20 20 30 10 10 10 0 44 22 10
2018 CS-03 10 50 20 10 10 0 0 60 20 10

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 38 46 8 8 0 0 0 85 8 13
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 7 93 27
2020 CS-02 0 100 10
2019 CS 5 95 22

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 74 7 11 0 0 4 4 88 0 27
2020 CS-02 60 10 20 0 0 0 10 78 0 10
Top of page

Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Total responses
2020 CS 30 56 15 0 27
2020 CS-02 30 50 20 0 10

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 CS 44 15 11 11 11 0 7 64 24 27
2020 CS-02 30 20 10 20 10 0 10 56 33 10
2019 CS 38 24 19 5 10 0 5 65 15 21
2018 CS 29 24 12 6 26 3 0 55 33 34
2018 CS-02 10 30 20 10 20 10 0 44 33 10
2018 CS-03 40 20 0 0 40 0 0 60 40 10
Report a problem on this page
Date modified: