2022 Public Service Employee Survey Results for National Research Council Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	48	5	9	5	81	14	605
2022	Does not provide services to public	33	48	5	11	3	81	14	2080
2020	Provides services to public	37	47	5	9	2	84	11	612
2020	Does not provide services to public	35	51	5	8	1	86	9	1971

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	68	22	4	2	1	1	1	92	4	605
2022	Does not provide services to public	70	20	4	3	1	1	1	91	5	2080
2020	Provides services to public	71	20	5	2	2	0	0	91	4	612
2020	Does not provide services to public	75	16	4	3	1	0	1	92	4	1966

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	32	7	4	4	0	85	8	605
2022	Does not provide services to public	53	34	6	5	2	1	87	7	2080
2020	Provides services to public	35	39	11	12	2	0	74	15	609
2020	Does not provide services to public	38	41	10	9	2	0	79	11	1972
2019	Provides services to public	53	31	6	7	3	0	84	11	596
2019	Does not provide services to public	53	34	6	6	2	0	87	8	1856

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	40	13	7	3	1	77	10	605
2022	Does not provide services to public	35	40	12	9	4	1	76	12	2080
2020	Provides services to public	38	40	12	8	2	0	79	10	605
2020	Does not provide services to public	37	40	13	7	2	1	78	9	1964
2019	Provides services to public	33	41	11	10	4	0	75	15	597
2019	Does not provide services to public	34	39	13	10	3	0	73	14	1850
2018	Provides services to public	22	44	14	13	6	1	66	20	451
2018	Does not provide services to public	24	45	12	13	5	1	70	18	1310

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	57	30	7	3	2	0	88	5	605
2022	Does not provide services to public	58	33	5	3	1	0	91	4	2075
2020	Provides services to public	48	36	8	5	1	0	85	7	608
2020	Does not provide services to public	54	34	6	4	1	0	88	6	1958
2019	Provides services to public	52	33	8	4	2	1	86	6	590
2019	Does not provide services to public	58	31	6	3	1	0	90	4	1847

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	33	8	7	6	1	0	79	13	605
2022	Does not provide services to public	47	31	11	6	4	0	0	79	10	2080
2020	Provides services to public	44	33	11	8	3	0	1	78	11	612
2020	Does not provide services to public	46	32	10	8	3	0	0	79	11	1965
2019	Provides services to public	50	28	11	6	4	0	0	78	10	596
2019	Does not provide services to public	47	30	12	7	3	0	0	77	10	1852
2018	Provides services to public	40	33	13	8	6	0	0	73	13	448
2018	Does not provide services to public	42	34	13	7	3	1	1	76	11	1307

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	32	11	5	4	80	9	605
2022	Does not provide services to public	40	39	10	7	3	80	10	2080
2020	Provides services to public	48	35	9	5	3	83	8	610
2020	Does not provide services to public	44	37	9	6	3	82	9	1970
2019	Provides services to public	47	37	9	5	2	84	7	599
2019	Does not provide services to public	41	37	12	7	3	78	10	1859
2018	Provides services to public	45	38	10	4	3	83	7	447
2018	Does not provide services to public	36	44	10	8	3	80	11	1310

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	32	30	17	12	8	1	63	20	605
2022	Does not provide services to public	32	37	15	10	7	0	68	17	2080
2020	Provides services to public	28	39	15	12	6	1	67	18	613
2020	Does not provide services to public	33	39	13	10	4	0	72	14	1969
2019	Provides services to public	31	34	16	12	7	0	65	19	599
2019	Does not provide services to public	29	37	16	12	6	0	66	18	1855
2018	Provides services to public	20	30	24	15	10	0	50	26	449
2018	Does not provide services to public	22	36	20	14	8	0	58	23	1311

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	42	9	5	4	82	9	605
2022	Does not provide services to public	32	45	10	9	3	78	12	2080
2020	Provides services to public	37	41	12	7	3	78	10	611
2020	Does not provide services to public	34	44	11	9	2	78	11	1954
2019	Provides services to public	40	38	11	7	4	78	11	599
2019	Does not provide services to public	30	43	14	11	3	73	13	1849
2018	Provides services to public	27	44	14	11	5	71	15	449
2018	Does not provide services to public	25	41	16	13	5	66	17	1312

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	34	8	4	1	87	5	605
2022	Does not provide services to public	45	38	10	5	2	84	7	2075
2020	Provides services to public	49	39	6	4	1	89	6	610
2020	Does not provide services to public	47	38	9	4	2	85	6	1956
2019	Provides services to public	51	33	10	4	2	84	6	597
2019	Does not provide services to public	39	40	12	7	2	79	8	1849
2018	Provides services to public	44	43	7	5	2	86	7	451
2018	Does not provide services to public	38	43	11	6	2	81	8	1310

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	34	12	11	6	71	17	605
2022	Does not provide services to public	37	36	13	9	5	74	14	2080
2020	Provides services to public	37	36	15	7	4	73	12	611
2020	Does not provide services to public	38	39	12	7	3	77	11	1966
2019	Provides services to public	36	37	12	9	5	73	14	598
2019	Does not provide services to public	34	38	13	10	5	73	15	1853
2018	Provides services to public	32	35	16	11	7	66	18	451
2018	Does not provide services to public	29	40	15	11	5	69	16	1302

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	29	6	2	1	91	3	605
2022	Does not provide services to public	55	33	8	3	1	88	4	2080
2020	Provides services to public	62	29	6	1	1	91	3	609
2020	Does not provide services to public	57	32	8	2	1	89	3	1962
2019	Provides services to public	63	28	6	2	1	92	3	596
2019	Does not provide services to public	55	32	9	3	1	87	4	1847
2018	Provides services to public	63	28	7	1	1	91	2	447
2018	Does not provide services to public	52	36	8	3	1	88	4	1301

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	36	15	8	7	70	15	605
2022	Does not provide services to public	36	39	12	9	5	75	14	2075
2020	Provides services to public	34	39	14	9	3	74	12	610
2020	Does not provide services to public	39	39	11	8	3	78	11	1963
2019	Provides services to public	37	37	14	8	4	74	13	597
2019	Does not provide services to public	34	39	13	9	5	73	13	1847
2018	Provides services to public	27	38	15	12	7	65	19	451
2018	Does not provide services to public	29	42	12	11	5	71	16	1304

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	34	13	6	6	75	12	605
2022	Does not provide services to public	42	35	12	7	4	77	11	2080
2020	Provides services to public	40	33	14	10	3	73	12	609
2020	Does not provide services to public	44	35	12	6	3	79	9	1963
2019	Provides services to public	42	31	15	8	4	73	12	599
2019	Does not provide services to public	41	33	14	7	4	75	11	1855
2018	Provides services to public	34	33	14	13	6	67	19	450
2018	Does not provide services to public	35	38	14	10	4	73	13	1299

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	39	33	14	8	5	1	0	72	13	605
2022	Does not provide services to public	34	38	14	8	5	1	1	73	13	2080
2020	Provides services to public	37	40	14	5	2	0	0	78	7	607
2020	Does not provide services to public	35	43	12	7	2	0	0	79	9	1953
2019	Provides services to public	36	38	13	9	3	0	0	75	12	591
2019	Does not provide services to public	32	40	16	8	3	1	0	73	11	1835
2018	Provides services to public	28	34	16	16	6	0	0	62	22	450
2018	Does not provide services to public	24	40	18	13	5	0	1	64	18	1304

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	32	9	5	1	85	6	605
2022	Does not provide services to public	46	38	9	4	2	84	6	2080
2020	Provides services to public	55	34	6	3	1	89	5	609
2020	Does not provide services to public	52	36	8	4	1	88	5	1971
2019	Provides services to public	53	35	9	3	1	88	4	599
2019	Does not provide services to public	48	37	10	4	2	84	6	1859
2018	Provides services to public	48	37	9	4	2	85	6	451
2018	Does not provide services to public	43	40	11	4	2	83	6	1309

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	36	19	12	7	1	63	19	605
2022	Does not provide services to public	32	34	18	9	6	1	67	15	2080
2020	Provides services to public	27	36	20	11	6	0	63	17	608
2020	Does not provide services to public	30	37	17	10	5	0	67	16	1967
2019	Provides services to public	33	33	18	10	5	0	67	15	596
2019	Does not provide services to public	32	36	17	9	5	0	68	14	1853
2018	Provides services to public	25	32	22	13	6	1	58	20	451
2018	Does not provide services to public	27	35	20	11	6	1	63	17	1311

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	7	24	33	22	11	1	3	34	33	605
2022	Does not provide services to public	8	23	38	20	9	0	2	30	31	2080
2020	Provides services to public	5	24	40	21	9	1	1	30	29	612
2020	Does not provide services to public	6	22	39	23	8	1	1	32	29	1968
2019	Provides services to public	6	24	38	20	9	1	2	30	31	594
2019	Does not provide services to public	8	25	38	20	7	1	1	27	34	1857
2018	Provides services to public	9	31	36	17	4	1	1	22	41	451
2018	Does not provide services to public	11	30	36	17	5	1	1	22	42	1306

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	13	25	31	15	10	1	4	27	40	605
2022	Does not provide services to public	15	25	32	16	8	1	4	25	41	2075
2020	Provides services to public	13	19	34	22	10	1	2	33	32	611
2020	Does not provide services to public	11	23	33	20	10	2	2	31	35	1964
2019	Provides services to public	14	25	28	20	10	1	2	31	40	594
2019	Does not provide services to public	16	26	30	15	8	2	2	24	44	1854
2018	Provides services to public	17	26	32	16	7	1	2	23	43	449
2018	Does not provide services to public	22	26	29	15	6	1	1	21	49	1300

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	6	13	35	25	18	1	3	45	19	605
2022	Does not provide services to public	4	13	34	32	15	1	3	48	17	2070
2020	Provides services to public	5	9	33	38	13	0	2	52	15	610
2020	Does not provide services to public	4	13	32	35	15	0	1	51	17	1962
2019	Provides services to public	3	12	37	29	17	0	2	47	15	590
2019	Does not provide services to public	5	13	34	30	15	2	1	46	18	1848
2018	Provides services to public	7	16	38	27	9	0	3	38	23	446
2018	Does not provide services to public	7	18	36	27	10	1	1	38	26	1304

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	20	27	20	13	1	4	34	38	605
2022	Does not provide services to public	15	21	26	20	12	1	3	34	38	2075
2020	Provides services to public	10	18	30	25	14	1	3	40	29	611
2020	Does not provide services to public	11	19	28	24	15	1	1	41	31	1961
2019	Provides services to public	10	19	32	18	18	1	3	38	30	594
2019	Does not provide services to public	14	20	28	22	13	2	1	37	35	1851
2018	Provides services to public	21	23	29	16	7	2	2	24	46	450
2018	Does not provide services to public	18	26	29	17	7	1	2	25	46	1308

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	6	12	21	27	22	5	7	56	20	605
2022	Does not provide services to public	5	12	21	27	24	3	8	57	19	2075
2020	Provides services to public	2	8	21	33	30	4	2	67	11	610
2020	Does not provide services to public	2	7	19	35	30	3	4	70	10	1958
2019	Provides services to public	4	8	21	34	27	3	3	65	13	592
2019	Does not provide services to public	3	9	23	32	26	3	4	62	13	1844
2018	Provides services to public	6	10	27	28	21	4	4	54	17	445
2018	Does not provide services to public	6	11	25	32	20	2	3	56	18	1296

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	22	32	15	10	2	3	26	41	605
2022	Does not provide services to public	15	24	30	14	10	3	4	26	42	2075
2020	Provides services to public	11	22	34	21	9	1	1	31	34	611
2020	Does not provide services to public	10	22	32	21	11	3	3	33	34	1956
2019	Provides services to public	10	23	34	17	13	1	2	31	34	591
2019	Does not provide services to public	15	24	29	17	10	3	2	29	41	1849
2018	Provides services to public	20	27	31	12	5	3	2	18	49	449
2018	Does not provide services to public	20	27	30	15	5	2	2	21	49	1307

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	7	14	34	26	14	1	3	42	22	605
2022	Does not provide services to public	4	15	34	27	15	1	3	44	20	2075
2020	Provides services to public	7	16	39	25	11	0	1	37	24	611
2020	Does not provide services to public	5	15	35	31	13	1	1	45	20	1963
2019	Provides services to public	8	21	32	19	15	1	2	36	31	594
2019	Does not provide services to public	7	16	30	27	15	1	2	44	24	1856

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	29	29	16	9	7	7	4	65	18	605
2022	Does not provide services to public	27	32	17	6	6	7	5	66	14	2080
2020	Provides services to public	29	29	20	8	5	5	4	64	14	611
2020	Does not provide services to public	27	33	18	8	4	6	5	67	14	1967
2019	Provides services to public	29	31	16	10	6	5	3	65	18	594
2019	Does not provide services to public	29	30	18	9	4	5	4	65	15	1855
2018	Provides services to public	20	29	21	12	9	5	3	53	24	450
2018	Does not provide services to public	19	34	22	11	6	6	3	58	19	1308

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	28	7	6	6	1	81	12	605
2022	Does not provide services to public	51	29	8	7	5	1	80	11	2080
2020	Provides services to public	48	32	8	6	5	1	80	11	612
2020	Does not provide services to public	49	30	9	7	3	1	80	11	1962
2019	Provides services to public	52	27	7	8	5	1	80	13	593
2019	Does not provide services to public	46	29	11	9	4	0	76	14	1855
2018	Provides services to public	41	29	11	11	6	1	72	18	448
2018	Does not provide services to public	39	32	11	11	6	1	72	17	1306

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	29	7	6	3	85	8	605
2022	Does not provide services to public	58	30	6	5	2	87	6	2080
2020	Provides services to public	60	28	5	5	2	88	7	609
2020	Does not provide services to public	57	32	7	3	2	89	5	1958
2019	Provides services to public	56	31	6	4	3	87	7	596
2019	Does not provide services to public	51	34	8	5	2	85	7	1853
2018	Provides services to public	45	37	8	6	4	82	10	448
2018	Does not provide services to public	46	39	7	6	2	85	8	1311

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	36	9	4	4	1	83	8	605
2022	Does not provide services to public	49	36	8	4	2	1	86	6	2080
2020	Provides services to public	44	38	12	3	1	1	83	5	605
2020	Does not provide services to public	48	37	9	4	1	1	86	5	1954
2019	Provides services to public	48	35	10	4	2	1	84	6	595
2019	Does not provide services to public	45	38	10	5	2	0	83	7	1854
2018	Provides services to public	41	38	13	5	2	1	79	7	451
2018	Does not provide services to public	38	44	10	4	2	1	84	6	1310

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	27	11	7	4	6	4	75	13	605
2022	Does not provide services to public	41	29	11	5	3	7	4	78	10	2080

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	26	12	6	5	5	5	74	12	605
2022	Does not provide services to public	40	29	11	6	3	6	4	78	10	2080

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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	26	10	3	2	1	4	83	6	605
2022	Does not provide services to public	49	30	11	4	2	1	3	82	7	2080
2020	Provides services to public	52	28	10	5	3	0	2	82	8	611
2020	Does not provide services to public	51	28	14	3	2	1	2	81	5	1965
2019	Provides services to public	50	28	13	3	3	1	2	80	7	598
2019	Does not provide services to public	50	28	12	5	2	0	2	81	7	1856

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	29	10	6	5	1	0	78	12	605
2022	Does not provide services to public	44	34	11	7	4	0	0	79	11	2080
2020	Provides services to public	45	29	13	8	5	0	1	74	13	606
2020	Does not provide services to public	46	33	11	5	3	0	0	80	9	1967
2019	Provides services to public	44	32	13	6	4	1	0	76	11	596
2019	Does not provide services to public	42	32	13	8	4	1	0	75	12	1855
2018	Provides services to public	34	36	11	13	6	1	0	70	19	452
2018	Does not provide services to public	35	36	13	11	5	0	0	71	16	1308

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	22	11	5	5	2	0	78	10	605
2022	Does not provide services to public	52	26	11	6	4	1	1	79	10	2085
2020	Provides services to public	51	23	15	5	4	1	1	76	9	610
2020	Does not provide services to public	52	26	12	5	4	1	1	79	8	1962

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	53	28	10	5	4	1	0	82	9	605
2022	Does not provide services to public	49	31	10	6	3	1	0	81	9	2080
2020	Provides services to public	47	32	12	5	4	1	1	80	9	610
2020	Does not provide services to public	50	31	10	6	3	0	1	82	9	1966
2019	Provides services to public	47	32	10	5	5	1	0	80	9	597
2019	Does not provide services to public	46	31	11	7	3	1	1	78	11	1851
2018	Provides services to public	40	32	13	9	6	0	0	72	16	450
2018	Does not provide services to public	41	33	12	10	4	0	0	74	14	1307

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	66	22	5	2	2	2	1	90	5	605
2022	Does not provide services to public	67	22	5	2	2	1	1	91	4	2080

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	24	8	5	4	1	83	9	605
2022	Does not provide services to public	56	26	8	6	3	0	83	9	2080
2020	Provides services to public	53	30	8	4	4	0	83	9	612
2020	Does not provide services to public	59	25	8	5	3	0	85	7	1972
2019	Provides services to public	57	25	9	6	3	1	82	9	600
2019	Does not provide services to public	54	26	10	6	3	0	80	9	1854
2018	Provides services to public	44	27	11	8	10	1	71	18	450
2018	Does not provide services to public	46	29	13	8	4	0	75	12	1305

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	76	10	3	2	4	1	4	90	6	605
2022	Does not provide services to public	78	10	3	2	3	0	4	92	5	2080
2019	Provides services to public	75	11	4	2	4	0	3	89	6	594
2019	Does not provide services to public	77	11	4	2	3	0	3	91	5	1850

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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	30	14	7	3	5	1	74	11	605
2022	Does not provide services to public	38	30	14	6	4	8	0	74	11	2080
2020	Provides services to public	49	30	9	3	4	5	0	83	7	610
2020	Does not provide services to public	45	30	11	5	2	7	0	80	8	1970
2019	Provides services to public	40	29	14	4	5	8	0	75	10	597
2019	Does not provide services to public	35	30	17	7	3	8	1	71	11	1850
2018	Provides services to public	34	27	17	9	5	6	0	66	15	451
2018	Does not provide services to public	27	35	17	9	3	8	0	67	14	1313

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	33	15	9	8	2	0	68	17	605
2022	Does not provide services to public	32	33	15	11	7	3	0	66	18	2080
2020	Provides services to public	43	34	12	6	4	1	0	77	10	612
2020	Does not provide services to public	40	33	13	6	4	3	0	76	11	1964
2019	Provides services to public	36	33	16	7	5	2	0	70	13	595
2019	Does not provide services to public	28	31	17	13	6	4	1	62	20	1847
2018	Provides services to public	27	32	19	11	8	3	0	61	19	450
2018	Does not provide services to public	20	33	21	15	8	3	0	54	24	1311

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	23	33	21	11	8	4	0	58	20	605
2022	Does not provide services to public	22	30	20	14	8	5	0	55	24	2080
2020	Provides services to public	28	39	15	9	5	4	0	70	14	610
2020	Does not provide services to public	28	33	18	10	5	5	1	65	16	1966
2019	Provides services to public	23	33	21	10	8	4	1	59	19	596
2019	Does not provide services to public	19	27	23	16	8	7	1	49	26	1844
2018	Provides services to public	17	29	23	17	9	5	0	49	27	449
2018	Does not provide services to public	11	27	26	20	10	6	0	40	32	1310

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	35	17	11	9	2	0	63	20	605
2022	Does not provide services to public	23	34	17	15	8	3	0	59	23	2080
2020	Provides services to public	28	40	14	10	6	2	0	69	17	612
2020	Does not provide services to public	27	36	17	11	5	2	0	65	17	1969
2019	Provides services to public	23	36	17	13	8	2	0	61	22	598
2019	Does not provide services to public	17	31	20	20	10	3	1	49	31	1853
2018	Provides services to public	17	28	19	19	14	3	0	46	34	451
2018	Does not provide services to public	10	27	22	24	14	2	0	39	39	1313

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	32	29	16	9	5	6	3	67	15	605
2022	Does not provide services to public	38	30	17	4	2	6	3	74	7	2080
2020	Provides services to public	37	25	17	8	4	5	4	68	13	612
2020	Does not provide services to public	41	26	17	5	2	6	2	73	8	1970
2019	Provides services to public	39	23	15	7	5	7	3	69	13	598
2019	Does not provide services to public	40	27	15	5	3	9	2	74	9	1858

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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	42	15	9	4	0	72	13	605
2022	Does not provide services to public	27	45	16	8	3	1	72	12	2080
2020	Provides services to public	36	42	13	6	2	1	79	8	612
2020	Does not provide services to public	34	42	15	7	2	1	76	9	1969
2019	Provides services to public	35	40	14	8	4	0	74	12	600
2019	Does not provide services to public	28	43	16	8	3	1	72	12	1854
2018	Provides services to public	24	45	17	10	3	1	69	13	451
2018	Does not provide services to public	22	41	20	12	4	1	63	17	1303

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	17	34	21	17	10	2	52	27	605
2022	Does not provide services to public	15	34	22	17	8	3	51	26	2080
2020	Provides services to public	24	37	20	13	4	3	63	17	610
2020	Does not provide services to public	22	37	21	13	4	3	61	17	1959
2019	Provides services to public	22	31	22	17	7	2	54	24	596
2019	Does not provide services to public	14	32	24	18	8	3	48	27	1845

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	31	13	8	6	3	1	71	15	605
2022	Does not provide services to public	30	33	17	10	5	4	2	67	15	2080
2020	Provides services to public	36	33	13	8	5	2	2	73	13	608
2020	Does not provide services to public	32	36	14	9	3	4	2	73	13	1961
2019	Provides services to public	36	31	16	9	5	2	2	70	14	596
2019	Does not provide services to public	28	36	15	10	4	4	2	68	15	1854
2018	Provides services to public	30	33	13	12	8	2	0	65	21	450
2018	Does not provide services to public	25	34	18	14	5	3	1	62	20	1305

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	37	33	16	7	5	2	71	12	605
2022	Does not provide services to public	32	37	19	6	3	2	71	9	2080
2020	Provides services to public	37	38	17	4	2	1	76	6	612
2020	Does not provide services to public	37	37	17	5	2	2	76	7	1955
2019	Provides services to public	38	33	16	7	3	3	73	10	595
2019	Does not provide services to public	30	36	21	7	3	3	68	10	1849
2018	Provides services to public	31	31	24	11	3	2	62	14	452
2018	Does not provide services to public	22	37	28	9	3	2	60	12	1307

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	22	22	17	10	12	13	3	53	27	605
2022	Does not provide services to public	22	23	19	11	9	12	3	53	24	2080
2020	Provides services to public	20	23	22	11	9	14	3	51	23	610
2020	Does not provide services to public	25	22	19	11	8	12	3	56	22	1967
2019	Provides services to public	24	20	21	12	11	10	2	50	27	592
2019	Does not provide services to public	19	22	21	14	10	12	2	47	28	1854
2018	Provides services to public	16	21	19	14	17	11	1	43	36	449
2018	Does not provide services to public	14	23	22	19	11	10	2	42	34	1307

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	24	32	18	14	9	2	0	58	24	605
2022	Does not provide services to public	23	32	18	14	11	2	0	56	25	2080
2020	Provides services to public	26	33	20	12	6	2	0	60	19	610
2020	Does not provide services to public	24	35	18	13	7	3	0	61	20	1966
2019	Provides services to public	26	31	22	11	9	1	1	57	20	598
2019	Does not provide services to public	22	31	18	16	10	3	0	55	26	1853
2018	Provides services to public	14	30	19	20	15	2	0	45	35	451
2018	Does not provide services to public	14	30	22	20	12	2	0	45	33	1306

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	23	12	3	4	1	3	80	8	605
2022	Does not provide services to public	49	27	10	4	3	1	6	82	7	2080
2020	Provides services to public	55	23	12	4	1	1	3	82	6	612
2020	Does not provide services to public	54	24	12	4	2	0	3	81	7	1972
2019	Provides services to public	54	23	12	3	2	0	5	82	5	597
2019	Does not provide services to public	55	25	11	4	1	1	4	83	5	1854

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	51	23	13	4	3	2	3	79	8	605
2022	Does not provide services to public	46	23	14	6	3	2	5	74	10	2080
2020	Provides services to public	51	21	16	5	2	2	4	76	7	611
2020	Does not provide services to public	51	25	14	5	2	1	2	79	7	1967
2019	Provides services to public	48	22	16	6	3	2	3	73	9	598
2019	Does not provide services to public	45	25	16	6	3	2	3	73	10	1853

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	8	6	3	4	5	3	86	8	605
2022	Does not provide services to public	72	10	4	2	2	4	6	91	5	2080
2020	Provides services to public	79	7	5	2	2	3	4	91	3	610
2020	Does not provide services to public	80	8	3	1	1	3	3	94	3	1962
2019	Provides services to public	74	7	5	3	1	5	5	89	5	594
2019	Does not provide services to public	76	8	5	2	2	3	4	91	3	1849

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	73	8	4	1	2	3	9	92	3	605
2022	Does not provide services to public	74	8	3	1	1	2	11	94	3	2080
2020	Provides services to public	77	8	4	1	1	2	7	94	2	611
2020	Does not provide services to public	75	11	4	1	0	2	6	94	2	1970
2019	Provides services to public	76	6	4	1	2	3	9	93	3	597
2019	Does not provide services to public	79	6	2	1	1	2	9	96	1	1842

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	28	16	17	17	3	1	47	36	605
2022	Does not provide services to public	18	29	12	16	17	2	4	51	36	2080
2020	Provides services to public	20	26	18	15	16	3	3	49	32	612
2020	Does not provide services to public	19	27	17	15	14	3	4	50	32	1972
2019	Provides services to public	20	26	17	16	17	2	2	48	35	597
2019	Does not provide services to public	19	25	16	16	18	3	3	47	36	1857
2018	Provides services to public	15	23	19	19	20	3	0	40	41	452
2018	Does not provide services to public	15	23	16	21	22	1	1	39	45	1306

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	35	20	8	6	3	0	65	15	605
2022	Does not provide services to public	25	42	17	9	4	2	1	69	13	2080
2020	Provides services to public	28	43	15	8	3	4	0	73	11	610
2020	Does not provide services to public	28	43	17	7	2	3	0	74	9	1968
2019	Provides services to public	26	40	19	9	3	3	1	69	12	594
2019	Does not provide services to public	23	44	19	8	3	2	1	69	12	1855
2018	Provides services to public	21	35	24	12	5	2	0	57	18	450
2018	Does not provide services to public	18	40	23	10	5	3	0	61	15	1309

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	39	36	13	6	4	2	76	10	605
2022	Does not provide services to public	38	39	12	5	3	2	79	9	2080
2020	Provides services to public	46	36	10	3	3	1	83	6	608
2020	Does not provide services to public	43	39	10	4	2	2	84	6	1961
2019	Provides services to public	42	39	9	5	3	1	83	8	596
2019	Does not provide services to public	41	38	13	4	2	2	80	6	1846
2018	Provides services to public	41	38	12	6	2	1	80	8	447
2018	Does not provide services to public	37	42	14	4	1	1	80	6	1296

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	34	13	7	3	6	0	75	11	605
2022	Does not provide services to public	36	37	14	5	2	7	1	79	7	2080
2020	Provides services to public	44	32	14	4	2	4	0	80	6	612
2020	Does not provide services to public	40	34	15	4	1	5	1	79	5	1962
2019	Provides services to public	44	32	13	5	2	3	1	79	7	597
2019	Does not provide services to public	41	33	17	4	1	4	0	77	5	1844
2018	Provides services to public	38	35	16	5	2	3	0	76	8	447
2018	Does not provide services to public	33	37	19	5	2	4	0	73	8	1298

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	25	20	8	4	12	2	64	13	605
2022	Does not provide services to public	29	24	21	8	3	14	2	63	13	2080
2020	Provides services to public	35	31	19	5	2	8	2	72	8	612
2020	Does not provide services to public	31	32	20	6	2	9	2	70	8	1971

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	39	30	9	7	4	6	4	77	12	605
2022	Does not provide services to public	42	31	10	5	4	5	3	79	10	2080
2020	Provides services to public	45	31	11	4	3	4	2	81	8	612
2020	Does not provide services to public	47	29	11	6	2	5	2	81	8	1961

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	3	7	11	7	47	4	21	72	13	605
2022	Does not provide services to public	3	4	10	6	49	6	22	77	9	2080

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	19	26	6	3	29	6	45	15	605
2022	Does not provide services to public	8	15	26	4	4	39	4	42	12	2080

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	33	7	5	2	85	7	605
2022	Does not provide services to public	54	33	7	4	2	87	6	2080
2020	Provides services to public	59	31	6	3	2	90	4	612
2020	Does not provide services to public	61	29	7	2	1	90	3	1960
2019	Provides services to public	60	27	7	3	2	87	6	596
2019	Does not provide services to public	55	33	7	4	2	88	5	1854
2018	Provides services to public	48	33	11	5	2	82	7	447
2018	Does not provide services to public	47	37	10	4	2	84	5	1290

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	51	27	10	7	5	78	11	605
2022	Does not provide services to public	44	32	13	7	4	77	10	2080
2020	Provides services to public	55	28	12	3	2	83	5	611
2020	Does not provide services to public	53	31	10	4	2	84	6	1964
2019	Provides services to public	52	27	10	7	4	79	10	595
2019	Does not provide services to public	44	32	14	6	3	76	10	1856
2018	Provides services to public	42	30	17	5	6	72	10	446
2018	Does not provide services to public	36	34	19	7	4	70	11	1296

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	30	9	7	6	79	12	605
2022	Does not provide services to public	41	35	13	7	4	75	12	2080
2020	Provides services to public	49	34	10	4	2	83	6	605
2020	Does not provide services to public	47	35	10	5	2	83	7	1956
2019	Provides services to public	46	32	11	7	3	78	11	594
2019	Does not provide services to public	39	35	15	7	3	75	10	1851
2018	Provides services to public	36	36	16	7	4	72	12	446
2018	Does not provide services to public	32	37	19	9	3	69	12	1293

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	23	12	8	5	4	1	74	14	605
2022	Does not provide services to public	41	25	15	9	6	3	1	69	16	2080
2020	Provides services to public	52	23	12	6	3	3	1	78	9	612
2020	Does not provide services to public	47	25	15	6	3	3	1	75	10	1969
2019	Provides services to public	48	24	13	7	6	2	0	73	13	598
2019	Does not provide services to public	40	25	16	9	5	3	1	68	15	1854
2018	Provides services to public	40	27	16	8	6	3	0	70	14	449
2018	Does not provide services to public	35	27	20	10	6	2	1	63	17	1300

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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2022	Provides services to public	25	50	25	605
2022	Does not provide services to public	30	44	26	2080
2020	Provides services to public	11	61	28	613
2020	Does not provide services to public	14	57	29	1972
2019	Provides services to public	15	54	31	600
2019	Does not provide services to public	20	51	29	1859
2018	Provides services to public	13	58	29	452
2018	Does not provide services to public	17	54	29	1309

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2022	Provides services to public	33	24	16	12	6	8	145
2022	Does not provide services to public	22	21	16	10	24	7	570
2020	Provides services to public	33	20	19	16	7	5	69
2020	Does not provide services to public	25	13	24	7	26	6	260
2019	Provides services to public	21	23	27	7	20	3	87
2019	Does not provide services to public	21	11	20	10	31	7	341
2018	Provides services to public	35	16	33	11	2	3	62
2018	Does not provide services to public	18	20	30	14	11	6	239

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	605
2022	Does not provide services to public	8	92	2080
2020	Provides services to public	9	91	609
2020	Does not provide services to public	5	95	1973
2019	Provides services to public	9	91	598
2019	Does not provide services to public	7	93	1856
2018	Provides services to public	11	89	451
2018	Does not provide services to public	9	91	1311

Question 58a. From whom did you experience harassment on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	40	60	60
2022	Does not provide services to public	53	47	170
2020	Provides services to public	47	53	55
2020	Does not provide services to public	46	54	105
2019	Provides services to public	52	48	54
2019	Does not provide services to public	56	44	128
2018	Provides services to public	43	57	53
2018	Does not provide services to public	52	48	115

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	65	35	60
2022	Does not provide services to public	53	47	170
2020	Provides services to public	44	56	55
2020	Does not provide services to public	52	48	105
2019	Provides services to public	57	43	54
2019	Does not provide services to public	51	49	128
2018	Provides services to public	64	36	53
2018	Does not provide services to public	52	48	115

Question 58c. From whom did you experience harassment on the job? …Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	60
2022	Does not provide services to public	8	92	170
2020	Provides services to public	15	85	55
2020	Does not provide services to public	8	92	105
2018	Provides services to public	13	87	53
2018	Does not provide services to public	4	96	115

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2022	Provides services to public	100	60
2022	Does not provide services to public	100	170
2019	Provides services to public	100	54
2019	Does not provide services to public	100	128
2018	Provides services to public	100	53
2018	Does not provide services to public	100	115

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	60
2022	Does not provide services to public	10	90	170

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	60
2022	Does not provide services to public	2	98	170

Question 58g. From whom did you experience harassment on the job? …Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	60
2022	Does not provide services to public	3	97	170

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	32	68	60
2022	Does not provide services to public	36	64	170
2020	Provides services to public	37	63	55
2020	Does not provide services to public	34	66	105
2019	Provides services to public	40	60	54
2019	Does not provide services to public	28	72	127
2018	Provides services to public	56	44	52
2018	Does not provide services to public	32	68	115

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	31	69	60
2022	Does not provide services to public	40	60	170
2020	Provides services to public	40	60	55
2020	Does not provide services to public	45	55	105
2019	Provides services to public	34	66	54
2019	Does not provide services to public	33	67	127
2018	Provides services to public	46	54	52
2018	Does not provide services to public	30	70	115

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	50	50	60
2022	Does not provide services to public	47	53	170
2020	Provides services to public	42	58	55
2020	Does not provide services to public	53	47	105
2019	Provides services to public	38	62	54
2019	Does not provide services to public	53	47	127
2018	Provides services to public	42	58	52
2018	Does not provide services to public	43	57	115

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	39	61	60
2022	Does not provide services to public	28	72	170
2020	Provides services to public	43	57	55
2020	Does not provide services to public	41	59	105
2019	Provides services to public	47	53	54
2019	Does not provide services to public	37	63	127
2018	Provides services to public	35	65	52
2018	Does not provide services to public	35	65	115

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	37	63	60
2022	Does not provide services to public	37	63	170
2020	Provides services to public	27	73	55
2020	Does not provide services to public	46	54	105
2019	Provides services to public	30	70	54
2019	Does not provide services to public	31	69	127
2018	Provides services to public	40	60	52
2018	Does not provide services to public	35	65	115

Question 59f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	51	49	60
2022	Does not provide services to public	51	49	170
2020	Provides services to public	63	37	55
2020	Does not provide services to public	40	60	105
2019	Provides services to public	60	40	54
2019	Does not provide services to public	46	54	127
2018	Provides services to public	49	51	52
2018	Does not provide services to public	44	56	115

Question 59g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	31	69	60
2022	Does not provide services to public	28	72	170
2020	Provides services to public	44	56	55
2020	Does not provide services to public	25	75	105
2019	Provides services to public	16	84	54
2019	Does not provide services to public	27	73	127
2018	Provides services to public	27	73	52
2018	Does not provide services to public	29	71	115

Question 59h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	60
2022	Does not provide services to public	1	99	170
2018	Provides services to public	0	100	52
2018	Does not provide services to public	0	100	115

Question 59i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	3	97	60
2022	Does not provide services to public	5	95	170
2018	Provides services to public	0	100	52
2018	Does not provide services to public	10	90	115

Question 59j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	60
2022	Does not provide services to public	10	90	170
2020	Provides services to public	12	88	55
2020	Does not provide services to public	10	90	105
2018	Provides services to public	22	78	52
2018	Does not provide services to public	12	88	115

Question 59k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	56	44	60
2022	Does not provide services to public	46	54	170
2020	Provides services to public	45	55	55
2020	Does not provide services to public	50	50	105
2019	Provides services to public	43	57	54
2019	Does not provide services to public	55	45	127
2018	Provides services to public	44	56	52
2018	Does not provide services to public	45	55	115

Question 59l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	18	82	60
2022	Does not provide services to public	21	79	170
2020	Provides services to public	28	72	55
2020	Does not provide services to public	21	79	105
2019	Provides services to public	30	70	54
2019	Does not provide services to public	16	84	127
2018	Provides services to public	27	73	52
2018	Does not provide services to public	20	80	115

Question 59m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	60
2022	Does not provide services to public	12	88	170
2020	Provides services to public	10	90	55
2020	Does not provide services to public	12	88	105
2019	Provides services to public	11	89	54
2019	Does not provide services to public	13	87	127
2018	Provides services to public	12	88	52
2018	Does not provide services to public	13	87	115

Question 60a. What actions did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	52	48	60
2022	Does not provide services to public	58	42	170
2020	Provides services to public	61	39	55
2020	Does not provide services to public	55	45	105
2019	Provides services to public	47	53	54
2019	Does not provide services to public	48	52	127
2018	Provides services to public	66	34	53
2018	Does not provide services to public	51	49	114

Question 60b. What actions did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	60
2022	Does not provide services to public	27	73	170
2020	Provides services to public	32	68	55
2020	Does not provide services to public	27	73	105
2019	Provides services to public	18	82	54
2019	Does not provide services to public	24	76	127
2018	Provides services to public	26	74	53
2018	Does not provide services to public	26	74	114

Question 60c. What actions did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	60
2022	Does not provide services to public	14	86	170
2020	Provides services to public	10	90	55
2020	Does not provide services to public	14	86	105
2019	Provides services to public	23	77	54
2019	Does not provide services to public	11	89	127
2018	Provides services to public	25	75	53
2018	Does not provide services to public	18	82	114

Question 60d. What actions did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	28	72	60
2022	Does not provide services to public	16	84	170
2019	Provides services to public	17	83	54
2019	Does not provide services to public	16	84	127
2018	Provides services to public	27	73	53
2018	Does not provide services to public	19	81	114

Question 60e. What actions did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	60
2022	Does not provide services to public	11	89	170
2020	Provides services to public	18	82	55
2020	Does not provide services to public	11	89	105

Question 60f. What actions did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	60
2022	Does not provide services to public	8	92	170

Question 60g. What actions did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	60
2022	Does not provide services to public	5	95	170
2020	Provides services to public	17	83	55
2020	Does not provide services to public	16	84	105
2019	Provides services to public	8	92	54
2019	Does not provide services to public	10	90	127

Question 60h. What actions did you take to address the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	60
2022	Does not provide services to public	9	91	170
2020	Provides services to public	10	90	55
2020	Does not provide services to public	9	91	105
2019	Provides services to public	11	89	54
2019	Does not provide services to public	11	89	127
2018	Provides services to public	14	86	53
2018	Does not provide services to public	4	96	114

Question 60i. What actions did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	18	82	60
2022	Does not provide services to public	25	75	170
2020	Provides services to public	17	83	55
2020	Does not provide services to public	26	74	105
2019	Provides services to public	33	67	54
2019	Does not provide services to public	32	68	127
2018	Provides services to public	17	83	53
2018	Does not provide services to public	30	70	114

Question 61a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	55
2022	Does not provide services to public	12	88	155
2018	Provides services to public	16	84	50
2018	Does not provide services to public	10	90	110

Question 61b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	55
2022	Does not provide services to public	20	80	155
2018	Provides services to public	14	86	50
2018	Does not provide services to public	26	74	110

Question 61c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	55
2022	Does not provide services to public	11	89	155

Question 61d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	3	97	55
2022	Does not provide services to public	9	91	155

Question 61e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	55
2022	Does not provide services to public	10	90	155
2018	Provides services to public	24	76	50
2018	Does not provide services to public	6	94	110

Question 61f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	3	97	55
2022	Does not provide services to public	5	95	155
2018	Provides services to public	22	78	50
2018	Does not provide services to public	5	95	110

Question 61g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	55
2022	Does not provide services to public	2	98	155

Question 61h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	55
2022	Does not provide services to public	14	86	155

Question 61i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	55
2022	Does not provide services to public	9	91	155

Question 61j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	32	68	55
2022	Does not provide services to public	32	68	155
2018	Provides services to public	31	69	50
2018	Does not provide services to public	34	66	110

Question 61k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	55
2022	Does not provide services to public	9	91	155
2018	Provides services to public	12	88	50
2018	Does not provide services to public	13	87	110

Question 61l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	42	58	55
2022	Does not provide services to public	50	50	155
2018	Provides services to public	57	43	50
2018	Does not provide services to public	53	47	110

Question 61m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	55
2022	Does not provide services to public	1	99	155

Question 61n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	53	47	55
2022	Does not provide services to public	48	52	155
2018	Provides services to public	44	56	50
2018	Does not provide services to public	49	51	110

Question 61o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	55
2022	Does not provide services to public	2	98	155

Question 61p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	55
2022	Does not provide services to public	15	85	155
2018	Provides services to public	12	88	50
2018	Does not provide services to public	11	89	110

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	11	13	5	6	36	12	54	21	605
2022	Does not provide services to public	14	13	13	5	4	40	10	55	19	2080
2020	Provides services to public	20	14	16	6	4	30	10	56	17	609
2020	Does not provide services to public	20	14	14	4	3	35	9	62	13	1968
2019	Provides services to public	22	11	18	6	6	27	9	52	20	598
2019	Does not provide services to public	19	13	19	5	3	31	11	54	14	1856
2018	Provides services to public	17	15	21	6	7	29	6	49	19	451
2018	Does not provide services to public	14	15	22	5	4	32	8	48	15	1307

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	30	13	6	4	12	2	74	12	605
2022	Does not provide services to public	31	32	14	5	3	13	1	74	10	2080
2020	Provides services to public	36	28	17	6	3	8	1	71	9	610
2020	Does not provide services to public	37	29	16	4	2	12	1	76	7	1966
2019	Provides services to public	38	24	18	6	4	10	1	69	11	596
2019	Does not provide services to public	33	29	18	4	3	13	1	72	7	1857
2018	Provides services to public	27	27	22	7	6	11	1	61	15	451
2018	Does not provide services to public	24	29	24	7	3	12	1	61	11	1306

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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	605
2022	Does not provide services to public	5	95	2080
2020	Provides services to public	5	95	611
2020	Does not provide services to public	4	96	1968
2019	Provides services to public	5	95	598
2019	Does not provide services to public	4	96	1854
2018	Provides services to public	5	95	450
2018	Does not provide services to public	5	95	1310

Question 65a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	23	77	50
2022	Does not provide services to public	29	71	100
2020	Provides services to public	27	73	32
2020	Does not provide services to public	43	57	72
2019	Provides services to public	46	54	33
2019	Does not provide services to public	38	62	82
2018	Provides services to public	42	58	23
2018	Does not provide services to public	26	74	59

Question 65b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	79	21	50
2022	Does not provide services to public	66	34	100
2020	Provides services to public	70	30	32
2020	Does not provide services to public	74	26	72
2019	Provides services to public	81	19	33
2019	Does not provide services to public	78	22	82
2018	Provides services to public	77	23	23
2018	Does not provide services to public	70	30	59

Question 65c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	50
2022	Does not provide services to public	4	96	100

Question 65d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2022	Provides services to public	100	50
2022	Does not provide services to public	100	100
2020	Provides services to public	100	32
2020	Does not provide services to public	100	72
2019	Provides services to public	100	33
2019	Does not provide services to public	100	82
2018	Provides services to public	100	23
2018	Does not provide services to public	100	59

Question 65e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	50
2022	Does not provide services to public	8	92	100

Question 65f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	8	92	50
2022	Does not provide services to public	4	96	100

Question 65g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	50
2022	Does not provide services to public	20	80	100
2020	Provides services to public	16	84	32
2020	Does not provide services to public	9	91	72
2018	Provides services to public	0	100	23
2018	Does not provide services to public	15	85	59

Question 66a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	27	73	50
2022	Does not provide services to public	29	71	100
2020	Provides services to public	31	69	32
2020	Does not provide services to public	26	74	72
2019	Provides services to public	38	62	33
2019	Does not provide services to public	23	77	80
2018	Provides services to public	30	70	23
2018	Does not provide services to public	15	85	59

Question 66b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	23	77	50
2022	Does not provide services to public	21	79	100
2020	Provides services to public	19	81	32
2020	Does not provide services to public	24	76	72
2019	Provides services to public	22	78	33
2019	Does not provide services to public	25	75	80
2018	Provides services to public	27	73	23
2018	Does not provide services to public	22	78	59

Question 66c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	14	86	50
2022	Does not provide services to public	5	95	100

Question 66d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	12	88	50
2022	Does not provide services to public	9	91	100

Question 66e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	50
2022	Does not provide services to public	18	82	100
2020	Provides services to public	36	64	32
2020	Does not provide services to public	28	72	72
2019	Provides services to public	31	69	33
2019	Does not provide services to public	23	77	80
2018	Provides services to public	23	77	23
2018	Does not provide services to public	18	82	59

Question 66f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	22	78	50
2022	Does not provide services to public	31	69	100
2020	Provides services to public	37	63	32
2020	Does not provide services to public	33	67	72
2019	Provides services to public	38	62	33
2019	Does not provide services to public	41	59	80
2018	Provides services to public	52	48	23
2018	Does not provide services to public	40	60	59

Question 66g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	50
2022	Does not provide services to public	2	98	100

Question 66h. Please indicate the type of discrimination you experienced. ...Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	50
2022	Does not provide services to public	1	99	100

Question 66i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	50
2022	Does not provide services to public	3	97	100

Question 66j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	50
2022	Does not provide services to public	11	89	100

Question 66k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	50
2022	Does not provide services to public	5	95	100
2020	Provides services to public	0	100	32
2020	Does not provide services to public	0	100	72
2018	Provides services to public	0	100	23
2018	Does not provide services to public	0	100	59

Question 66l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	50
2022	Does not provide services to public	8	92	100
2020	Provides services to public	17	83	32
2020	Does not provide services to public	7	93	72

Question 66m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2022	Provides services to public	100	50
2022	Does not provide services to public	100	100
2020	Provides services to public	100	32
2020	Does not provide services to public	100	72
2019	Provides services to public	100	33
2019	Does not provide services to public	100	80
2018	Provides services to public	100	23
2018	Does not provide services to public	100	59

Question 66n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	26	74	50
2022	Does not provide services to public	22	78	100
2020	Provides services to public	18	82	32
2020	Does not provide services to public	23	77	72
2019	Provides services to public	19	81	33
2019	Does not provide services to public	18	82	80

Question 67a. What actions did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	30	70	50
2022	Does not provide services to public	31	69	100
2020	Provides services to public	21	79	32
2020	Does not provide services to public	18	82	72
2019	Provides services to public	23	77	33
2019	Does not provide services to public	21	79	80

Question 67b. What actions did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	50
2022	Does not provide services to public	11	89	100
2019	Provides services to public	14	86	33
2019	Does not provide services to public	10	90	80

Question 67c. What actions did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	50
2022	Does not provide services to public	8	92	100

Question 67d. What actions did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	16	84	50
2022	Does not provide services to public	14	86	100
2019	Provides services to public	17	83	33
2019	Does not provide services to public	8	92	80

Question 67e. What actions did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	50
2022	Does not provide services to public	4	96	100

Question 67f. What actions did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	4	96	50
2022	Does not provide services to public	9	91	100

Question 67g. What actions did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	3	97	50
2022	Does not provide services to public	7	93	100

Question 67h. What actions did you take to address the discrimination you experienced? … Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	50
2022	Does not provide services to public	11	89	100

Question 67i. What actions did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	53	47	50
2022	Does not provide services to public	54	46	100
2020	Provides services to public	47	53	32
2020	Does not provide services to public	56	44	72
2019	Provides services to public	52	48	33
2019	Does not provide services to public	64	36	80
2018	Provides services to public	46	54	23
2018	Does not provide services to public	57	43	59

Question 68a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	45
2022	Does not provide services to public	8	92	90

Question 68b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	45
2022	Does not provide services to public	14	86	90

Question 68c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	45
2022	Does not provide services to public	3	97	90

Question 68d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	45
2022	Does not provide services to public	4	96	90

Question 68e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	45
2022	Does not provide services to public	5	95	90

Question 68f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	45
2022	Does not provide services to public	3	97	90

Question 68g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	45
2022	Does not provide services to public	5	95	90

Question 68h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	10	90	45
2022	Does not provide services to public	10	90	90

Question 68i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	45
2022	Does not provide services to public	10	90	90

Question 68j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	19	81	45
2022	Does not provide services to public	23	77	90
2018	Provides services to public	27	73	22
2018	Does not provide services to public	28	72	57

Question 68k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	45
2022	Does not provide services to public	5	95	90

Question 68l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	47	53	45
2022	Does not provide services to public	40	60	90
2018	Provides services to public	52	48	22
2018	Does not provide services to public	47	53	57

Question 68m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	45
2022	Does not provide services to public	2	98	90
2018	Provides services to public	0	100	22
2018	Does not provide services to public	0	100	57

Question 68n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	61	39	45
2022	Does not provide services to public	61	39	90
2018	Provides services to public	44	56	22
2018	Does not provide services to public	56	44	57

Question 68o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	0	100	45
2022	Does not provide services to public	0	100	90

Question 68p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	18	82	45
2022	Does not provide services to public	14	86	90

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	17	14	17	4	3	38	7	56	14	605
2022	Does not provide services to public	16	14	16	3	2	41	8	58	10	2080
2020	Provides services to public	23	13	17	3	2	34	7	62	8	610
2020	Does not provide services to public	21	14	15	2	1	38	8	65	6	1965
2019	Provides services to public	24	12	17	4	3	31	10	61	11	598
2019	Does not provide services to public	20	13	20	3	2	33	10	58	8	1847
2018	Provides services to public	16	16	23	3	4	32	6	52	10	450
2018	Does not provide services to public	15	14	24	3	2	35	7	50	8	1310

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	28	17	5	3	12	0	72	9	605
2022	Does not provide services to public	31	32	15	4	2	14	1	75	8	2085
2020	Provides services to public	35	31	16	3	2	10	2	76	6	611
2020	Does not provide services to public	37	30	16	2	1	13	1	77	5	1965
2019	Provides services to public	42	23	17	4	2	10	1	73	7	597
2019	Does not provide services to public	35	28	17	3	2	14	2	74	5	1851
2018	Provides services to public	29	26	24	4	2	13	1	64	8	452
2018	Does not provide services to public	26	28	24	4	2	15	1	65	7	1309

Of those who indicated that they were a victim of race-based discrimination:

Question 71. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	0	14	17	39	13	0	19	65	10
2022	Does not provide services to public	16	11	27	3	24	16	4	33	33	30
2020	Provides services to public	10	10	9	29	22	20	0	25	64	10
2020	Does not provide services to public	6	11	30	19	20	15	0	19	46	20

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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	25	16	7	7	1	1	69	14	605
2022	Does not provide services to public	44	26	15	7	6	0	2	72	13	2070
2020	Provides services to public	53	27	13	5	2	0	1	80	7	608
2020	Does not provide services to public	54	26	12	4	3	1	1	81	7	1966
2019	Provides services to public	48	27	15	5	4	0	1	76	9	596
2019	Does not provide services to public	47	30	13	5	4	0	1	78	9	1857
2018	Provides services to public	39	28	19	8	5	0	1	67	13	452
2018	Does not provide services to public	43	29	16	6	5	0	1	73	11	1310

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	13	31	27	14	14	1	0	45	28	605
2022	Does not provide services to public	17	29	26	15	11	0	1	47	27	2075
2020	Provides services to public	19	27	27	18	9	0	1	46	27	612
2020	Does not provide services to public	21	30	25	15	9	0	0	51	24	1971
2019	Provides services to public	19	30	29	13	9	0	0	49	22	597
2019	Does not provide services to public	22	30	26	13	8	0	0	53	21	1855
2018	Provides services to public	12	30	27	18	12	1	1	43	30	452
2018	Does not provide services to public	13	28	30	17	11	0	0	42	28	1313

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	28	34	21	9	6	1	1	63	15	605
2022	Does not provide services to public	28	34	21	10	5	0	2	63	15	2065
2020	Provides services to public	28	36	21	9	4	0	1	65	14	609
2020	Does not provide services to public	33	32	20	9	4	0	1	66	14	1969
2019	Provides services to public	29	33	26	8	4	0	1	62	12	597
2019	Does not provide services to public	31	34	20	9	4	0	1	66	14	1847
2018	Provides services to public	19	33	27	12	7	1	1	53	20	453
2018	Does not provide services to public	20	32	25	15	6	0	1	53	22	1307

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	17	25	24	14	18	1	1	43	33	605
2022	Does not provide services to public	18	22	24	17	17	1	2	41	35	2075
2020	Provides services to public	26	26	20	19	8	1	1	52	27	611
2020	Does not provide services to public	26	26	22	15	10	0	1	53	25	1962
2019	Provides services to public	24	28	22	15	11	0	0	52	26	594
2019	Does not provide services to public	22	26	23	16	13	1	0	48	29	1856
2018	Provides services to public	15	25	20	21	16	1	1	41	38	449
2018	Does not provide services to public	15	23	24	19	16	1	1	39	36	1306

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	31	16	6	6	1	5	70	13	605
2022	Does not provide services to public	43	28	14	6	5	0	4	74	12	2080
2020	Provides services to public	38	27	16	11	5	0	2	67	17	611
2020	Does not provide services to public	41	29	15	8	5	0	2	72	13	1957
2019	Provides services to public	45	26	17	6	4	0	2	72	10	593
2019	Does not provide services to public	47	29	12	6	4	0	3	78	9	1846
2018	Provides services to public	34	26	20	8	6	1	4	64	15	449
2018	Does not provide services to public	39	28	16	9	5	0	3	69	14	1309

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	34	19	8	7	1	0	66	15	605
2022	Does not provide services to public	34	30	18	10	7	0	1	65	17	2080
2020	Provides services to public	34	29	18	13	6	0	0	63	19	613
2020	Does not provide services to public	28	31	21	11	8	0	0	60	19	1969
2019	Provides services to public	36	31	19	7	6	0	0	67	13	596
2019	Does not provide services to public	35	32	18	8	6	0	1	67	14	1851
2018	Provides services to public	28	26	24	14	7	1	0	55	21	452
2018	Does not provide services to public	29	32	20	10	7	0	1	62	18	1311

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	36	27	19	8	6	1	2	65	15	605
2022	Does not provide services to public	31	34	19	9	6	1	1	66	15	2080
2020	Provides services to public	35	34	16	9	4	0	2	70	14	610
2020	Does not provide services to public	35	35	18	7	2	1	1	72	10	1969
2019	Provides services to public	35	32	20	7	4	1	1	69	10	594
2019	Does not provide services to public	30	34	23	8	4	1	1	65	12	1855
2018	Provides services to public	21	29	29	13	5	2	1	52	18	450
2018	Does not provide services to public	20	35	26	11	6	0	1	56	18	1305

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	32	20	12	8	1	1	60	20	605
2022	Does not provide services to public	24	32	22	12	8	0	1	57	21	2080
2020	Provides services to public	29	35	22	10	4	0	1	64	14	613
2020	Does not provide services to public	27	37	21	10	4	1	1	65	13	1964
2019	Provides services to public	27	31	26	9	6	0	0	59	15	597
2019	Does not provide services to public	22	33	24	14	6	1	1	57	20	1853
2018	Provides services to public	16	29	28	16	9	2	1	46	26	450
2018	Does not provide services to public	14	31	26	17	11	0	1	45	28	1301

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	29	16	7	5	1	1	71	12	605
2022	Does not provide services to public	32	32	20	9	5	1	1	65	15	2080
2020	Provides services to public	38	33	15	9	4	0	1	72	13	612
2020	Does not provide services to public	34	35	19	8	3	0	1	70	11	1968
2019	Provides services to public	38	30	17	10	5	0	0	67	16	596
2019	Does not provide services to public	29	33	21	11	5	0	1	63	16	1850
2018	Provides services to public	23	35	21	12	7	0	1	59	20	451
2018	Does not provide services to public	21	33	24	14	8	0	1	54	22	1302

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	27	15	7	7	1	1	69	15	605
2022	Does not provide services to public	41	29	14	8	7	1	1	71	14	2075
2020	Provides services to public	43	26	15	9	6	0	1	70	15	609
2020	Does not provide services to public	45	30	13	6	4	0	1	76	11	1963
2019	Provides services to public	40	27	17	8	7	1	1	68	15	592
2019	Does not provide services to public	42	29	14	9	5	1	1	71	14	1852

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	27	16	5	4	1	1	75	9	605
2022	Does not provide services to public	45	29	14	6	5	0	1	75	11	2070
2020	Provides services to public	31	28	23	12	5	0	1	59	18	611
2020	Does not provide services to public	29	34	22	11	4	0	0	63	15	1969

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	30	22	11	5	1	1	61	16	605
2022	Does not provide services to public	35	36	16	7	3	1	1	73	11	2080
2020	Provides services to public	28	33	19	12	7	0	1	61	19	610
2020	Does not provide services to public	35	36	17	8	3	1	1	72	11	1969
2019	Provides services to public	33	32	19	10	6	0	1	66	15	593
2019	Does not provide services to public	38	35	17	6	3	1	1	74	9	1849
2018	Provides services to public	23	31	24	13	8	0	1	55	21	448
2018	Does not provide services to public	30	33	22	10	4	0	1	65	13	1299

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	20	7	3	3	1	2	87	6	605
2022	Does not provide services to public	62	23	8	2	1	1	3	88	4	2075
2020	Provides services to public	52	27	15	3	1	1	1	80	4	607
2020	Does not provide services to public	50	30	12	4	1	0	1	82	6	1961
2019	Provides services to public	61	23	10	2	2	0	2	85	5	592
2019	Does not provide services to public	64	22	8	3	1	0	1	88	4	1847
2018	Provides services to public	60	23	9	4	2	0	2	85	6	450
2018	Does not provide services to public	60	26	9	3	1	0	1	87	4	1301

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	40	35	13	5	5	1	1	76	10	605
2022	Does not provide services to public	41	33	17	5	3	0	1	75	8	2075
2020	Provides services to public	31	37	19	8	5	0	0	68	13	604
2020	Does not provide services to public	31	37	20	8	3	0	0	68	11	1960

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	74	12	3	1	2	1	7	94	3	605
2022	Does not provide services to public	77	10	3	1	1	1	8	95	2	2075
2020	Provides services to public	70	17	6	1	1	1	4	91	3	605
2020	Does not provide services to public	73	17	4	2	1	0	4	93	2	1961
2019	Provides services to public	75	9	5	1	1	1	8	93	2	591
2019	Does not provide services to public	79	10	3	1	0	1	6	95	1	1843
2018	Provides services to public	76	11	4	1	1	1	7	93	2	450
2018	Does not provide services to public	78	12	3	1	1	1	3	94	2	1301

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	72	11	4	4	3	3	3	88	7	605
2022	Does not provide services to public	78	9	4	2	3	1	4	91	5	2075
2020	Provides services to public	81	7	3	3	2	0	4	92	5	607
2020	Does not provide services to public	84	8	3	1	1	1	2	94	3	1954
2019	Provides services to public	77	11	4	2	3	0	2	90	5	592
2019	Does not provide services to public	81	8	5	2	2	1	2	91	4	1851
2018	Provides services to public	73	10	6	3	3	1	4	88	6	450
2018	Does not provide services to public	75	11	6	2	2	2	2	91	4	1301

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	64	22	6	3	2	1	3	89	5	605
2022	Does not provide services to public	64	22	7	2	2	0	2	88	4	2080
2020	Provides services to public	70	19	5	3	1	0	2	90	4	601
2020	Does not provide services to public	70	20	6	2	0	0	1	91	3	1952
2019	Provides services to public	56	28	9	3	2	0	1	86	5	594
2019	Does not provide services to public	58	27	9	2	1	0	1	87	4	1851
2018	Provides services to public	55	27	10	4	2	0	1	83	6	450
2018	Does not provide services to public	53	30	10	3	2	0	1	85	5	1312

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	65	18	7	3	5	1	2	84	9	605
2022	Does not provide services to public	66	18	6	4	4	0	2	86	8	2075
2020	Provides services to public	69	18	5	3	3	0	1	88	7	606
2020	Does not provide services to public	72	15	6	3	2	0	1	89	5	1960
2019	Provides services to public	64	19	8	4	4	0	1	84	8	590
2019	Does not provide services to public	62	19	10	4	3	1	1	83	7	1848
2018	Provides services to public	53	21	11	8	5	0	1	75	14	450
2018	Does not provide services to public	55	23	12	5	4	0	1	79	9	1309

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	9	4	2	1	1	24	91	3	605
2022	Does not provide services to public	64	12	4	1	1	0	18	92	3	2075
2020	Provides services to public	61	9	3	1	1	0	26	94	2	610
2020	Does not provide services to public	65	12	4	1	0	0	17	93	2	1963
2019	Provides services to public	57	13	5	0	1	1	24	92	2	592
2019	Does not provide services to public	62	11	5	1	0	1	19	92	2	1842
2018	Provides services to public	48	11	6	1	1	0	33	88	3	447
2018	Does not provide services to public	54	15	5	2	1	0	23	90	3	1302

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	66	20	6	2	1	1	4	90	4	605
2022	Does not provide services to public	74	13	4	1	0	1	6	94	2	2070
2020	Provides services to public	67	20	7	2	0	0	4	91	2	612
2020	Does not provide services to public	77	14	4	1	0	0	4	95	1	1967
2019	Provides services to public	62	24	7	2	1	0	3	90	3	592
2019	Does not provide services to public	74	15	4	1	1	1	5	94	1	1840
2018	Provides services to public	55	27	9	1	1	1	5	88	2	449
2018	Does not provide services to public	72	16	5	1	0	0	5	93	2	1306

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	66	18	7	2	4	1	3	87	6	605
2022	Does not provide services to public	66	17	8	3	4	1	2	85	7	2080
2020	Provides services to public	62	20	9	3	3	1	2	84	6	613
2020	Does not provide services to public	61	22	8	4	4	1	1	85	8	1969
2019	Provides services to public	67	19	7	2	3	1	2	88	5	594
2019	Does not provide services to public	64	19	8	3	3	1	2	85	7	1849
2018	Provides services to public	54	26	11	3	4	0	2	81	7	449
2018	Does not provide services to public	57	22	10	5	5	0	1	81	9	1312

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	24	11	2	2	1	3	84	4	605
2022	Does not provide services to public	55	25	11	3	2	1	3	83	6	2080
2020	Provides services to public	57	25	12	4	1	0	1	83	5	608
2020	Does not provide services to public	49	31	13	4	1	0	1	81	6	1975
2019	Provides services to public	62	24	8	3	1	0	2	87	4	594
2019	Does not provide services to public	60	24	10	2	1	0	2	86	4	1850
2018	Provides services to public	54	28	10	3	2	0	3	85	4	450
2018	Does not provide services to public	55	29	10	3	1	0	2	86	4	1309

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	9	34	37	13	6	44	19	605
2022	Does not provide services to public	11	32	40	13	4	43	17	2085
2020	Provides services to public	14	36	34	12	3	51	15	609
2020	Does not provide services to public	14	36	34	12	3	50	15	1972
2019	Provides services to public	17	38	31	11	3	56	14	600
2019	Does not provide services to public	18	34	33	12	2	53	14	1859
2018	Provides services to public	11	32	38	15	4	43	19	453
2018	Does not provide services to public	11	34	37	14	3	46	17	1314

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	7	17	43	23	10	0	33	24	605
2022	Does not provide services to public	6	17	42	24	10	1	34	23	2080
2020	Provides services to public	8	17	43	22	10	0	32	24	606
2020	Does not provide services to public	8	17	37	26	11	0	37	26	1968
2019	Provides services to public	7	14	37	27	15	0	42	21	596
2019	Does not provide services to public	6	14	40	26	12	0	39	21	1847
2018	Provides services to public	7	21	41	20	11	0	31	28	443
2018	Does not provide services to public	6	18	40	26	9	0	35	24	1302

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	40	16	6	5	2	0	73	11	605
2022	Does not provide services to public	30	40	16	6	3	4	0	73	10	2080
2020	Provides services to public	44	39	11	4	2	1	0	83	6	612
2020	Does not provide services to public	45	37	11	3	1	2	0	84	4	1965
2019	Provides services to public	18	41	22	11	5	4	0	61	16	597
2019	Does not provide services to public	18	36	22	13	4	6	0	58	19	1849
2018	Provides services to public	12	25	27	17	13	7	0	39	32	452
2018	Does not provide services to public	10	30	27	19	8	5	1	42	28	1310

Question 76. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2022	Provides services to public	15	33	30	16	5	605
2022	Does not provide services to public	12	34	32	18	4	2080

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	51	26	11	3	3	4	1	82	7	605
2022	Does not provide services to public	52	27	12	3	2	3	1	83	5	2085
2020	Provides services to public	46	28	12	4	3	4	2	79	8	610
2020	Does not provide services to public	49	28	13	3	3	3	1	81	6	1966

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	44	26	8	10	9	2	1	72	20	605
2022	Does not provide services to public	43	27	10	10	7	2	1	72	18	2080
2020	Provides services to public	37	27	13	13	8	2	1	65	22	610
2020	Does not provide services to public	39	28	13	11	7	2	1	68	19	1963

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	57	27	5	5	5	1	85	10	605
2022	Does not provide services to public	56	30	6	3	3	1	87	7	2085
2020	Provides services to public	49	29	9	6	5	2	79	12	609
2020	Does not provide services to public	55	28	8	5	3	1	84	8	1964

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	35	12	10	7	2	71	17	605
2022	Does not provide services to public	29	41	15	9	4	2	71	14	2080
2020	Provides services to public	37	36	14	7	4	2	75	11	613
2020	Does not provide services to public	40	35	13	6	3	2	77	10	1971
2019	Provides services to public	26	37	18	11	6	1	65	17	598
2019	Does not provide services to public	24	36	19	13	5	3	62	18	1851
2018	Provides services to public	19	30	22	17	9	4	51	26	453
2018	Does not provide services to public	18	34	24	14	7	2	54	22	1308

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	51	14	13	1	1	0	72	14	110
2022	Does not provide services to public	15	55	15	10	3	2	0	72	13	525
2020	Provides services to public	25	54	10	8	2	0	0	79	11	100
2020	Does not provide services to public	21	54	11	9	2	2	0	77	12	474
2019	Provides services to public	14	50	15	15	2	2	2	67	17	109
2019	Does not provide services to public	10	39	23	17	5	4	3	53	23	418

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	605
2022	Does not provide services to public	7	93	2080
2020	Provides services to public	6	94	607
2020	Does not provide services to public	7	93	1957
2019	Provides services to public	13	87	598
2019	Does not provide services to public	9	91	1856

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	43	57	55
2022	Does not provide services to public	41	59	160
2020	Provides services to public	30	70	38
2020	Does not provide services to public	36	64	146

Question 85. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	74	26	55
2022	Does not provide services to public	77	23	160
2020	Provides services to public	71	29	39
2020	Does not provide services to public	81	19	146
2019	Provides services to public	80	20	78
2019	Does not provide services to public	82	18	170

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	43	7	4	7	0	82	11	40
2022	Does not provide services to public	51	32	7	6	5	0	82	11	125
2020	Provides services to public	61	22	10	7	0	0	83	7	28
2020	Does not provide services to public	52	33	7	8	1	0	85	8	119
2019	Provides services to public	51	43	1	2	2	2	96	3	60
2019	Does not provide services to public	52	34	6	7	2	0	85	9	139

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	31	7	3	3	5	5	85	7	605
2022	Does not provide services to public	46	34	8	4	2	4	3	86	6	2080
2020	Provides services to public	47	32	8	4	2	3	4	85	6	611
2020	Does not provide services to public	48	30	9	3	1	4	4	85	5	1967

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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Total responses
2022	Provides services to public	3	76	19	2	605
2022	Does not provide services to public	3	78	17	2	2080
2020	Provides services to public	4	74	21	1	612
2020	Does not provide services to public	6	72	19	3	1975

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	59	41	20
2022	Does not provide services to public	56	44	55
2020	Provides services to public	68	32	28
2020	Does not provide services to public	65	35	112

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	24	35	11	0	0	0	54	11	20
2022	Does not provide services to public	13	27	16	17	13	2	12	47	34	55
2020	Provides services to public	19	14	30	17	3	3	13	40	24	27
2020	Does not provide services to public	22	22	21	13	9	3	10	51	25	112

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	23	24	28	13	8	0	4	49	22	20
2022	Does not provide services to public	7	23	14	19	23	4	9	35	49	55
2020	Provides services to public	12	14	26	22	10	0	16	31	38	28
2020	Does not provide services to public	13	28	12	19	15	2	11	47	39	112

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	8	3	1	1	5	26	93	3	605
2022	Does not provide services to public	56	8	2	1	1	6	25	93	4	2080
2020	Provides services to public	65	7	3	1	1	5	17	93	3	612
2020	Does not provide services to public	62	8	4	1	1	4	19	92	4	1971
2019	Provides services to public	63	16	4	3	2	2	10	90	5	598
2019	Does not provide services to public	62	11	6	3	2	3	12	86	7	1849
2018	Provides services to public	67	7	5	3	2	3	13	88	7	450
2018	Does not provide services to public	68	9	5	2	2	1	12	88	6	1313

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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?
Survey year	Demographic	20% (1 out of 5 days) (%)	40% (2 out of 5 days) (%)	60% (3 out of 5 days) (%)	80% (4 out of 5 days) (%)	Other Please specify (%)	Total responses
2022	Provides services to public	27	25	23	12	14	310
2022	Does not provide services to public	19	24	26	21	10	960

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	60	40	435
2022	Does not provide services to public	75	25	1640

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	50	50	435
2022	Does not provide services to public	39	61	1635

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	57	43	435
2022	Does not provide services to public	58	42	1635

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	55	45	435
2022	Does not provide services to public	60	40	1635

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	44	56	435
2022	Does not provide services to public	38	62	1635

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	36	64	435
2022	Does not provide services to public	42	58	1635

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	24	76	435
2022	Does not provide services to public	26	74	1635

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	39	61	435
2022	Does not provide services to public	48	52	1635

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	435
2022	Does not provide services to public	21	79	1635

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	37	63	435
2022	Does not provide services to public	43	57	1635

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	33	67	435
2022	Does not provide services to public	36	64	1635

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	7	93	435
2022	Does not provide services to public	9	91	1635

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	9	91	435
2022	Does not provide services to public	8	92	1635

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	68	15	4	3	2	1	8	91	5	435
2022	Does not provide services to public	59	19	6	3	2	1	12	88	5	1635

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	4	12	21	13	38	4	8	58	18	435
2022	Does not provide services to public	7	17	18	13	26	4	14	48	30	1640

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	26	19	13	22	4	4	39	40	435
2022	Does not provide services to public	10	25	19	14	21	6	5	39	40	1635

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results for National Research Council Canada by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 38. I feel that change is managed well in my department or agency.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 52. Overall, my department or agency treats me with respect.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 58a. From whom did you experience harassment on the job? ...Co-workers

Question 58b. From whom did you experience harassment on the job? …Individuals with authority over me

Question 58c. From whom did you experience harassment on the job? …Individuals working for me

Question 58d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 58e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Question 58f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Question 58g. From whom did you experience harassment on the job? …Other

Question 59a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Question 59b. Please indicate the nature of the harassment you experienced. ...Excessive control

Question 59c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Question 59d. Please indicate the nature of the harassment you experienced. ...Humiliation

Question 59e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources