2022 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2022 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	35	7	0	4	89	4	50
2022	Does not provide services to public	56	38	6	0	0	94	0	85
2020	Provides services to public	57	35	5	3	0	91	3	58
2020	Does not provide services to public	62	34	1	2	1	96	3	91

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	87	8	0	3	2	95	5	50
2022	Does not provide services to public	80	18	1	0	0	99	0	85
2020	Provides services to public	86	12	0	0	2	98	2	58
2020	Does not provide services to public	87	13	0	0	0	100	0	91

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	60	28	6	4	2	0	88	6	50
2022	Does not provide services to public	46	35	10	7	2	0	81	9	85
2020	Provides services to public	57	26	9	7	2	0	83	9	58
2020	Does not provide services to public	48	37	4	8	1	1	87	9	91
2019	Provides services to public	66	16	6	4	8	0	82	12	51
2019	Does not provide services to public	58	31	4	4	1	1	90	6	70

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	41	53	2	4	0	0	94	4	50
2022	Does not provide services to public	38	43	11	6	1	1	82	7	85
2020	Provides services to public	34	38	12	9	3	3	75	13	58
2020	Does not provide services to public	37	41	11	6	2	3	81	8	91
2019	Provides services to public	33	40	12	6	10	0	73	16	51
2019	Does not provide services to public	43	35	13	8	1	0	77	10	70

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	64	34	0	2	0	0	98	2	50
2022	Does not provide services to public	61	32	6	1	0	0	93	1	85
2020	Provides services to public	47	35	9	7	2	2	82	9	58
2020	Does not provide services to public	48	40	8	4	0	0	88	4	90
2019	Provides services to public	63	26	6	0	6	0	88	6	51
2019	Does not provide services to public	67	26	4	3	0	0	93	3	70

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	33	2	6	2	0	2	90	8	50
2022	Does not provide services to public	43	41	10	6	0	0	0	84	6	85
2020	Provides services to public	53	31	3	5	3	0	3	88	9	58
2020	Does not provide services to public	63	26	4	5	1	0	0	89	7	91
2019	Provides services to public	53	22	14	4	6	2	0	76	10	51
2019	Does not provide services to public	64	23	7	4	0	0	1	89	4	70

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	44	13	8	2	77	10	50
2022	Does not provide services to public	34	51	9	4	2	85	7	85
2020	Provides services to public	40	28	22	7	3	67	10	58
2020	Does not provide services to public	45	38	10	3	3	83	7	91
2019	Provides services to public	47	30	8	12	4	76	16	51
2019	Does not provide services to public	50	36	9	4	1	86	6	70

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	45	5	17	2	0	76	19	50
2022	Does not provide services to public	43	34	15	7	1	0	77	8	85
2020	Provides services to public	33	47	9	9	3	0	79	12	58
2020	Does not provide services to public	45	36	11	7	1	0	81	8	91
2019	Provides services to public	25	39	18	10	6	2	66	16	51
2019	Does not provide services to public	41	46	7	6	0	0	87	6	70

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	40	9	6	0	85	6	50
2022	Does not provide services to public	38	46	13	4	0	83	4	85
2020	Provides services to public	46	33	9	11	2	79	12	57
2020	Does not provide services to public	40	46	10	2	2	86	4	90
2019	Provides services to public	39	47	2	6	6	86	12	51
2019	Does not provide services to public	41	49	3	6	1	90	7	70

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	51	39	4	5	0	91	5	50
2022	Does not provide services to public	37	49	12	2	0	86	2	85
2020	Provides services to public	52	34	9	5	0	86	5	58
2020	Does not provide services to public	54	40	1	6	0	93	6	91
2019	Provides services to public	50	36	6	6	2	86	8	50
2019	Does not provide services to public	54	36	6	4	0	90	4	70

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	29	46	14	5	6	74	12	50
2022	Does not provide services to public	36	37	15	9	2	73	11	85
2020	Provides services to public	35	33	12	12	7	68	19	57
2020	Does not provide services to public	38	46	10	7	0	83	7	90
2019	Provides services to public	27	44	10	16	4	70	20	51
2019	Does not provide services to public	44	44	6	4	1	89	6	70

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	56	5	0	4	2	91	4	50
2022	Does not provide services to public	45	43	8	2	2	0	87	5	85
2020	Provides services to public	41	41	12	5	0	0	83	5	58
2020	Does not provide services to public	52	35	10	3	0	0	87	3	91
2019	Provides services to public	54	28	8	8	2	0	82	10	51
2019	Does not provide services to public	51	36	9	4	0	0	87	4	70

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	19	49	18	6	7	69	13	50
2022	Does not provide services to public	35	36	20	7	2	71	9	85
2020	Provides services to public	28	43	17	5	7	71	12	58
2020	Does not provide services to public	41	43	9	8	0	84	8	91
2019	Provides services to public	31	40	6	18	6	70	24	51
2019	Does not provide services to public	46	31	10	10	3	77	13	69

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	49	16	8	5	2	71	13	50
2022	Does not provide services to public	37	34	15	12	2	0	71	14	85
2020	Provides services to public	35	33	17	10	5	0	67	16	58
2020	Does not provide services to public	52	32	9	6	2	0	84	8	91
2019	Provides services to public	35	36	8	15	6	0	71	21	51
2019	Does not provide services to public	49	33	11	7	0	0	82	7	70

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	29	52	7	6	4	2	83	9	50
2022	Does not provide services to public	38	45	14	2	1	0	82	3	85
2020	Provides services to public	33	40	22	3	2	0	72	5	58
2020	Does not provide services to public	42	50	7	1	0	0	92	1	90
2019	Provides services to public	40	42	12	6	0	0	82	6	51
2019	Does not provide services to public	48	39	9	4	0	0	87	4	69

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	55	8	0	6	86	6	50
2022	Does not provide services to public	35	48	12	2	2	83	5	85
2020	Provides services to public	39	35	16	7	4	74	11	57
2020	Does not provide services to public	47	38	10	3	1	86	4	91
2019	Provides services to public	39	41	14	2	4	80	6	51
2019	Does not provide services to public	47	43	6	4	0	90	4	70

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	34	14	5	10	0	72	14	50
2022	Does not provide services to public	57	23	15	3	0	1	81	3	85
2020	Provides services to public	41	31	14	12	2	0	72	14	58
2020	Does not provide services to public	44	40	9	6	1	0	84	7	90
2019	Provides services to public	45	30	14	12	0	0	74	12	51
2019	Does not provide services to public	54	34	10	1	0	0	89	1	70

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	8	26	26	30	9	0	40	34	50
2022	Does not provide services to public	2	12	45	28	10	2	39	15	85
2020	Provides services to public	5	25	25	34	7	4	43	31	56
2020	Does not provide services to public	2	21	38	23	15	0	38	23	91
2019	Provides services to public	6	20	34	20	18	2	38	27	50
2019	Does not provide services to public	7	20	32	24	17	0	41	27	70

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	29	19	32	16	2	0	2	18	49	50
2022	Does not provide services to public	1	14	49	19	14	0	2	34	16	85
2020	Provides services to public	18	30	30	11	12	0	0	23	47	57
2020	Does not provide services to public	11	10	39	22	18	0	0	40	21	91
2019	Provides services to public	26	30	33	6	4	2	0	10	56	51
2019	Does not provide services to public	7	12	36	32	13	0	0	45	19	68

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	4	17	32	29	18	0	0	47	21	50
2022	Does not provide services to public	5	8	30	30	25	2	1	56	13	85
2020	Provides services to public	9	9	32	40	11	0	0	51	18	57
2020	Does not provide services to public	1	9	29	40	20	0	1	61	10	90
2019	Provides services to public	6	14	28	35	16	0	2	51	20	51
2019	Does not provide services to public	1	9	29	39	19	1	1	60	11	69

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	26	18	14	20	0	4	35	46	50
2022	Does not provide services to public	5	10	32	23	26	1	3	50	16	85
2020	Provides services to public	18	16	20	27	13	5	2	42	37	56
2020	Does not provide services to public	6	12	25	29	21	0	7	54	19	90
2019	Provides services to public	16	20	22	22	18	0	2	40	37	50
2019	Does not provide services to public	6	22	25	24	19	0	4	45	29	70

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	29	11	14	10	2	4	25	64	50
2022	Does not provide services to public	10	20	26	25	15	4	1	42	32	85
2020	Provides services to public	25	25	25	9	13	2	2	22	52	56
2020	Does not provide services to public	11	14	27	26	18	2	1	46	26	91
2019	Provides services to public	28	30	27	8	6	2	0	14	59	51
2019	Does not provide services to public	17	21	33	17	9	1	1	26	40	70

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	12	33	24	21	8	0	2	29	47	50
2022	Does not provide services to public	8	7	40	25	17	2	1	44	15	85
2020	Provides services to public	14	25	35	21	5	0	0	26	39	57
2020	Does not provide services to public	4	12	37	23	22	0	1	46	17	91
2019	Provides services to public	18	30	28	13	9	2	0	23	49	51
2019	Does not provide services to public	4	22	36	27	11	0	0	38	26	70

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	0	6	24	25	43	2	0	69	6	50
2022	Does not provide services to public	0	2	17	36	44	2	0	81	2	85
2020	Provides services to public	2	5	19	42	32	0	0	74	7	57
2020	Does not provide services to public	0	2	11	42	42	1	1	86	2	90
2019	Provides services to public	2	12	36	29	21	0	0	50	14	51
2019	Does not provide services to public	0	10	24	37	28	0	1	65	10	70

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	25	21	19	6	2	9	18	64	10	50
2022	Does not provide services to public	28	31	14	6	2	15	4	72	10	85
2020	Provides services to public	21	22	15	14	5	14	9	56	24	58
2020	Does not provide services to public	37	27	12	4	0	10	9	80	5	91
2019	Provides services to public	29	14	10	20	10	10	6	52	36	50
2019	Does not provide services to public	42	28	7	6	1	4	12	83	8	70

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	31	9	2	2	0	87	4	50
2022	Does not provide services to public	55	34	6	5	1	0	88	6	85
2020	Provides services to public	57	29	5	5	3	0	86	9	58
2020	Does not provide services to public	66	22	3	8	0	1	89	8	91
2019	Provides services to public	54	20	12	6	8	0	74	14	51
2019	Does not provide services to public	69	20	3	6	3	0	89	8	70

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	76	21	4	0	0	96	0	50
2022	Does not provide services to public	70	22	4	3	0	92	3	85
2020	Provides services to public	62	29	5	3	0	91	3	58
2020	Does not provide services to public	71	21	7	1	0	92	1	91
2019	Provides services to public	54	22	10	12	2	76	14	51
2019	Does not provide services to public	63	31	4	1	0	94	1	70

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	34	10	5	2	2	84	6	50
2022	Does not provide services to public	54	31	11	4	0	1	85	4	85
2020	Provides services to public	47	41	7	5	0	0	88	5	58
2020	Does not provide services to public	59	31	7	1	1	1	91	2	90
2019	Provides services to public	42	42	10	2	4	0	84	6	51
2019	Does not provide services to public	61	27	6	6	0	0	89	6	70

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	20	12	2	2	2	3	83	4	50
2022	Does not provide services to public	54	19	10	5	1	2	9	82	6	85

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	27	10	2	0	4	3	87	2	50
2022	Does not provide services to public	55	18	10	6	1	2	9	81	8	85

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My Immediate Supervisor

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	54	37	5	0	0	4	95	0	50
2022	Does not provide services to public	54	34	7	3	0	2	89	4	85
2020	Provides services to public	55	21	9	9	3	3	79	12	58
2020	Does not provide services to public	69	22	7	2	0	0	91	2	91
2019	Provides services to public	54	30	12	4	0	0	84	4	51
2019	Does not provide services to public	60	30	6	1	1	1	91	3	70

Question 26. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	45	35	14	3	0	2	0	82	4	50
2022	Does not provide services to public	58	33	6	2	1	0	0	91	3	85
2020	Provides services to public	48	28	7	10	3	0	3	79	14	58
2020	Does not provide services to public	67	22	4	6	1	0	0	89	7	90
2019	Provides services to public	47	34	10	4	6	0	0	80	10	51
2019	Does not provide services to public	62	27	8	1	1	0	0	89	3	70

Question 27. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	21	8	4	0	2	6	87	4	50
2022	Does not provide services to public	53	28	13	3	2	0	0	82	6	85
2020	Provides services to public	47	17	16	7	7	2	5	68	15	58
2020	Does not provide services to public	66	20	12	1	0	0	1	87	1	91

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	36	4	2	0	0	94	2	50
2022	Does not provide services to public	57	29	6	6	1	1	87	7	85
2020	Provides services to public	52	31	5	3	5	3	86	9	58
2020	Does not provide services to public	66	26	2	3	2	0	92	5	91
2019	Provides services to public	52	36	4	2	6	0	88	8	50
2019	Does not provide services to public	57	33	6	3	1	0	90	4	69

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

The question content has been modified from the 2020 PSES, see Question number concordance
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	70	23	4	0	0	0	2	96	0	50
2022	Does not provide services to public	67	18	8	1	1	2	3	89	2	85

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	58	30	7	3	0	2	0	90	4	50
2022	Does not provide services to public	62	26	8	4	0	0	0	88	4	85
2020	Provides services to public	57	26	5	9	2	0	2	84	11	58
2020	Does not provide services to public	67	29	2	2	0	0	0	96	2	91
2019	Provides services to public	53	36	6	2	4	0	0	88	6	51
2019	Does not provide services to public	66	26	4	3	1	0	0	92	4	70

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	93	7	0	0	100	0	50
2022	Does not provide services to public	94	4	2	0	98	0	85
2019	Provides services to public	96	4	0	0	100	0	51
2019	Does not provide services to public	94	4	0	1	99	1	70

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Senior Management

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	43	10	6	2	4	2	81	8	50
2022	Does not provide services to public	45	26	14	8	1	6	0	76	10	85
2020	Provides services to public	33	29	19	9	7	3	0	64	16	58
2020	Does not provide services to public	43	37	9	5	1	4	0	84	7	91
2019	Provides services to public	31	33	18	6	6	6	0	69	12	51
2019	Does not provide services to public	44	33	13	7	1	1	0	78	9	70

Question 33. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	19	38	15	10	14	4	60	25	50
2022	Does not provide services to public	32	32	16	16	4	1	65	20	85
2020	Provides services to public	30	30	19	18	2	2	61	20	57
2020	Does not provide services to public	36	33	20	8	2	1	70	10	90
2019	Provides services to public	24	36	12	22	6	0	60	28	50
2019	Does not provide services to public	33	42	16	10	0	0	74	10	70

Question 34. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	13	34	8	27	14	6	50	42	50
2022	Does not provide services to public	22	37	19	16	3	3	60	20	85
2020	Provides services to public	24	26	21	19	9	2	51	28	58
2020	Does not provide services to public	27	38	19	10	4	2	66	15	91
2019	Provides services to public	15	35	14	29	4	2	52	34	51
2019	Does not provide services to public	28	32	23	14	0	3	62	14	70

Question 35. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	37	13	12	11	2	64	23	50
2022	Does not provide services to public	29	42	21	3	4	0	72	7	85
2020	Provides services to public	26	35	21	12	7	0	60	19	58
2020	Does not provide services to public	26	47	14	7	3	2	75	10	91
2019	Provides services to public	17	43	14	22	4	0	60	26	51
2019	Does not provide services to public	23	45	21	10	1	0	68	11	70

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	81	14	4	0	2	0	96	0	50
2022	Does not provide services to public	84	14	1	0	0	1	99	0	85
2020	Provides services to public	83	14	3	0	0	0	97	0	58
2020	Does not provide services to public	85	13	1	0	1	0	99	0	91
2019	Provides services to public	68	22	8	2	0	0	90	2	51
2019	Does not provide services to public	74	23	3	0	0	0	97	0	70

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My Organization (Department or Agency)

Question 37. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	39	12	4	0	2	84	4	50
2022	Does not provide services to public	34	50	12	3	1	0	85	4	85
2020	Provides services to public	43	31	12	12	2	0	74	14	58
2020	Does not provide services to public	48	38	9	3	1	0	87	4	91
2019	Provides services to public	45	39	6	8	2	0	84	10	51
2019	Does not provide services to public	47	42	4	6	1	0	89	7	70

Question 38. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	17	38	25	16	0	4	57	17	50
2022	Does not provide services to public	17	51	21	6	4	2	69	10	85
2020	Provides services to public	28	30	16	14	7	5	61	22	57
2020	Does not provide services to public	21	46	12	14	1	5	71	16	91
2019	Provides services to public	23	39	26	10	2	0	62	12	51
2019	Does not provide services to public	29	39	17	13	1	1	68	14	70

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	38	33	14	8	4	2	73	13	50
2022	Does not provide services to public	25	41	19	10	3	1	67	13	85
2020	Provides services to public	31	40	14	12	2	2	72	14	58
2020	Does not provide services to public	36	37	11	9	2	4	77	11	91
2019	Provides services to public	34	24	20	14	8	0	58	22	51
2019	Does not provide services to public	47	37	10	4	0	1	85	4	70

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	50	8	4	2	6	85	6	50
2022	Does not provide services to public	22	32	33	10	4	0	54	14	85
2020	Provides services to public	33	40	12	12	0	3	75	12	58
2020	Does not provide services to public	31	44	13	10	1	1	76	11	91
2019	Provides services to public	29	36	20	8	6	2	66	14	51
2019	Does not provide services to public	42	26	24	6	1	1	69	7	69

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	13	29	27	12	6	9	4	49	20	50
2022	Does not provide services to public	17	20	20	16	5	20	2	48	27	85
2020	Provides services to public	17	24	21	12	5	16	5	52	22	58
2020	Does not provide services to public	16	31	23	8	2	16	4	58	12	90
2019	Provides services to public	13	16	24	14	12	17	4	37	33	51
2019	Does not provide services to public	17	23	24	10	0	20	6	54	14	70

Question 42. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	21	41	14	12	6	2	4	66	19	50
2022	Does not provide services to public	25	37	21	14	2	1	0	62	16	85
2020	Provides services to public	33	28	19	10	7	3	0	62	18	58
2020	Does not provide services to public	32	42	12	14	0	0	0	74	14	91
2019	Provides services to public	19	34	18	18	8	4	0	55	27	51
2019	Does not provide services to public	30	38	19	8	4	1	0	68	13	70

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	39	23	14	15	5	0	4	64	21	50
2022	Does not provide services to public	48	22	11	5	7	1	4	75	13	85
2020	Provides services to public	65	17	12	5	0	0	0	83	5	58
2020	Does not provide services to public	59	14	12	4	2	0	8	80	7	91
2019	Provides services to public	63	14	11	2	6	0	4	80	8	51
2019	Does not provide services to public	59	19	14	1	0	1	6	83	1	70

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	43	30	14	2	4	2	4	78	6	50
2022	Does not provide services to public	62	19	10	3	1	1	3	85	5	85
2020	Provides services to public	59	21	15	3	2	0	0	79	5	58
2020	Does not provide services to public	67	14	8	2	1	0	8	88	4	91
2019	Provides services to public	62	16	12	6	2	2	0	80	8	51
2019	Does not provide services to public	57	27	8	3	0	1	3	88	3	70

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	78	8	4	0	2	4	4	94	2	50
2022	Does not provide services to public	78	7	5	5	1	3	3	89	6	85
2020	Provides services to public	78	9	9	2	3	0	0	86	5	58
2020	Does not provide services to public	88	2	2	0	0	2	6	98	0	90
2019	Provides services to public	76	8	2	6	4	2	2	88	10	51
2019	Does not provide services to public	86	7	1	0	0	0	6	99	0	70

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	68	16	6	2	2	6	92	2	50
2022	Does not provide services to public	78	8	3	0	1	10	96	0	85
2020	Provides services to public	78	10	3	3	0	5	93	4	58
2020	Does not provide services to public	86	4	1	0	2	7	99	0	91
2019	Provides services to public	80	6	0	2	0	12	98	2	51
2019	Does not provide services to public	86	1	0	0	0	13	100	0	70

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	7	29	19	15	20	6	4	40	39	50
2022	Does not provide services to public	6	20	18	23	23	6	4	28	51	85
2020	Provides services to public	14	21	12	26	17	3	7	38	48	58
2020	Does not provide services to public	11	25	19	27	12	0	5	38	42	91
2019	Provides services to public	11	25	6	26	26	4	2	39	55	51
2019	Does not provide services to public	17	32	16	23	10	0	3	51	33	70

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	49	19	10	6	6	0	63	17	50
2022	Does not provide services to public	26	45	22	5	1	1	0	71	7	85
2020	Provides services to public	33	36	17	9	5	0	0	69	14	58
2020	Does not provide services to public	36	44	12	6	1	1	0	81	7	89
2019	Provides services to public	15	49	20	10	6	0	0	65	16	51
2019	Does not provide services to public	30	52	10	3	1	1	1	85	4	69

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	45	15	6	0	4	79	6	50
2022	Does not provide services to public	41	37	11	5	4	3	80	8	85
2020	Provides services to public	34	47	7	9	2	2	82	11	58
2020	Does not provide services to public	40	47	10	2	1	0	87	3	91
2019	Provides services to public	27	51	16	4	2	0	78	6	51
2019	Does not provide services to public	44	46	7	3	0	0	90	3	69

Question 47. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes persons who have a variety of identities, abilities, backgrounds, cultures, skills, perspectives and experiences.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	24	46	9	6	0	15	0	82	7	50
2022	Does not provide services to public	22	33	17	13	1	13	0	64	17	85
2020	Provides services to public	36	31	19	7	2	5	0	71	9	58
2020	Does not provide services to public	36	35	12	10	2	4	0	75	13	91
2019	Provides services to public	37	37	16	8	0	2	0	76	8	51
2019	Does not provide services to public	43	40	12	4	0	0	1	84	4	70

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism. Anti-racism is the conscious opposition to racist theories, attitudes and actions. Anti-racism is not just about being against the idea of racism. It is also about taking active steps to fight against it.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	30	2	21	12	0	34	0	49	19	50
2022	Does not provide services to public	14	16	22	16	9	21	1	39	33	85
2020	Provides services to public	23	23	21	16	4	12	2	53	22	57
2020	Does not provide services to public	18	30	23	15	2	10	2	54	20	91

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

The question content has been modified from the 2020 PSES, see Question number concordance
Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	37	6	2	0	2	7	91	2	50
2022	Does not provide services to public	47	30	9	2	2	2	8	85	5	85
2020	Provides services to public	41	40	9	7	0	0	3	84	7	58
2020	Does not provide services to public	44	35	10	3	1	6	1	85	5	91

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	0	0	2	7	49	6	36	97	0	50
2022	Does not provide services to public	1	1	9	2	46	4	35	81	3	85

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	6	4	31	0	6	45	8	21	12	50
2022	Does not provide services to public	4	14	13	4	2	57	5	47	18	85

Question 52. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	40	7	4	2	88	6	50
2022	Does not provide services to public	65	24	8	2	0	89	2	85
2020	Provides services to public	55	29	10	3	2	84	5	58
2020	Does not provide services to public	66	31	1	2	0	97	2	91
2019	Provides services to public	56	32	8	4	0	88	4	51
2019	Does not provide services to public	66	30	3	1	0	96	1	70

Question 53. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	31	35	18	8	6	2	68	14	50
2022	Does not provide services to public	46	29	14	8	2	0	75	11	85
2020	Provides services to public	48	26	9	10	7	0	74	17	58
2020	Does not provide services to public	56	37	7	1	0	0	92	1	90
2019	Provides services to public	46	30	14	10	0	0	76	10	51
2019	Does not provide services to public	58	33	6	3	0	0	91	3	67

Question 54. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	34	33	15	8	8	2	68	16	50
2022	Does not provide services to public	43	36	14	7	0	0	79	7	85
2020	Provides services to public	47	26	9	16	3	0	72	19	58
2020	Does not provide services to public	52	40	6	1	1	0	92	2	89
2019	Provides services to public	41	37	10	8	4	0	78	12	51
2019	Does not provide services to public	57	34	6	3	0	0	92	3	70

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	33	26	21	12	6	2	0	60	18	50
2022	Does not provide services to public	48	20	15	12	3	2	0	70	15	85
2020	Provides services to public	36	22	17	10	10	0	3	61	21	58
2020	Does not provide services to public	43	29	15	6	4	2	1	74	10	91
2019	Provides services to public	29	30	12	10	12	8	0	64	23	51
2019	Does not provide services to public	46	27	12	8	4	3	0	75	13	70

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Mobility and Retention

Question 56_1. Do you intend to leave your current position in the next two years?

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2022	Provides services to public	55	19	26	50
2022	Does not provide services to public	36	29	35	85
2020	Provides services to public	34	38	28	58
2020	Does not provide services to public	26	35	38	91
2019	Provides services to public	34	31	35	51
2019	Does not provide services to public	30	35	34	70

Question 56_2. Please indicate your reason for leaving.

The question content has been modified from the 2020 PSES, see Question number concordance
In order to make historical trend analysis, Q56 has followed same format as last year. This means Q56_1 is same as Q53 in the 2020 PSES, and Q56_2 is same as Q54 in the 2020 PSES.
Survey year	Demographic	Yes, to retire (%)	Yes, to pursue another position within my department or agency (%)	Yes, to pursue a position in another department or agency (%)	Yes, to pursue a position outside the federal public service (%)	Yes, end of my term, casual or student employment (%)	Yes, other reason Specify other reason (%)	Total responses
2022	Provides services to public	10	18	47	0	13	12	25
2022	Does not provide services to public	6	4	64	3	16	7	30
2020	Provides services to public	10	10	60	10	5	5	20
2020	Does not provide services to public	4	17	58	4	17	0	24
2019	Provides services to public	6	0	65	11	12	6	17
2019	Does not provide services to public	10	24	52	14	0	0	21

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable acts, comments or displays that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	10	90	85

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Does not provide services to public	6	11	10	6	1	54	13	50	20	85
2020	Provides services to public	16	10	19	2	2	50	2	54	7	58
2020	Does not provide services to public	9	12	14	1	1	52	11	56	6	91
2019	Provides services to public	9	12	16	6	6	41	10	43	24	51
2019	Does not provide services to public	14	10	14	3	0	43	16	58	7	70

Question 63. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	26	36	14	2	0	22	0	79	2	50
2022	Does not provide services to public	20	34	18	13	0	12	4	64	15	85
2020	Provides services to public	29	28	19	7	3	14	0	66	12	58
2020	Does not provide services to public	22	43	15	3	1	15	0	77	5	91
2019	Provides services to public	23	40	14	8	2	11	2	72	12	51
2019	Does not provide services to public	35	29	14	4	0	16	1	78	5	70

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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Definition of the term has changed from 2020 PSES.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Does not provide services to public	8	92	85

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	11	8	17	2	0	60	2	51	5	50
2022	Does not provide services to public	10	10	16	4	1	50	9	48	13	85
2020	Provides services to public	17	3	15	2	0	59	3	55	5	58
2020	Does not provide services to public	10	13	12	1	0	57	7	64	3	90
2019	Provides services to public	9	14	20	0	2	47	8	52	4	51
2019	Does not provide services to public	14	10	12	1	0	46	17	65	3	70

Question 70. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	23	34	14	6	0	24	0	74	8	50
2022	Does not provide services to public	22	28	14	9	3	21	2	65	16	85
2020	Provides services to public	26	24	22	7	3	17	0	60	12	58
2020	Does not provide services to public	27	35	16	4	0	16	0	75	5	91
2019	Provides services to public	21	34	24	2	2	17	0	66	5	51
2019	Does not provide services to public	35	26	14	3	0	19	3	78	4	70

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Stress and Well-Being

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	78	15	7	0	0	0	0	93	0	50
2022	Does not provide services to public	69	15	8	2	4	0	2	86	6	85
2020	Provides services to public	56	19	16	2	7	0	0	75	9	57
2020	Does not provide services to public	58	22	13	1	3	1	1	82	5	90
2019	Provides services to public	45	33	14	4	4	0	0	78	8	51
2019	Does not provide services to public	49	29	13	7	1	0	0	78	9	70

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	23	22	20	19	0	40	38	50
2022	Does not provide services to public	16	31	36	9	8	0	47	17	85
2020	Provides services to public	21	29	21	12	17	0	50	29	58
2020	Does not provide services to public	21	26	25	19	7	2	48	26	91
2019	Provides services to public	16	32	12	18	22	0	48	40	50
2019	Does not provide services to public	26	30	23	13	7	0	56	20	69

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	18	35	20	17	10	0	53	27	50
2022	Does not provide services to public	21	47	18	7	8	0	68	15	85
2020	Provides services to public	26	41	14	12	7	0	67	19	58
2020	Does not provide services to public	30	32	20	11	3	3	64	15	90
2019	Provides services to public	30	30	20	10	10	0	60	20	50
2019	Does not provide services to public	35	36	17	10	1	0	71	12	70

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	19	7	19	24	27	2	2	27	53	50
2022	Does not provide services to public	21	25	29	12	13	0	0	46	25	85
2020	Provides services to public	28	12	21	17	22	0	0	40	40	58
2020	Does not provide services to public	23	31	24	12	8	1	1	55	21	89
2019	Provides services to public	18	14	30	16	22	0	0	32	38	50
2019	Does not provide services to public	26	28	19	17	10	0	0	54	27	70

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	46	27	8	6	2	0	10	82	9	50
2022	Does not provide services to public	51	31	7	5	3	0	3	85	8	85
2020	Provides services to public	50	33	9	2	2	2	3	87	4	58
2020	Does not provide services to public	48	31	8	8	2	0	3	82	10	90
2019	Provides services to public	65	25	4	6	0	0	0	90	6	51
2019	Does not provide services to public	56	29	9	4	1	0	1	86	6	70

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	31	19	8	13	0	2	60	21	50
2022	Does not provide services to public	32	31	17	10	11	0	0	62	21	85
2020	Provides services to public	48	35	7	2	9	0	0	83	10	58
2020	Does not provide services to public	33	27	20	10	8	1	1	61	18	90
2019	Provides services to public	53	22	13	6	6	0	0	75	12	51
2019	Does not provide services to public	40	28	20	6	6	0	1	68	11	70

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	24	30	14	17	9	2	4	57	28	50
2022	Does not provide services to public	33	35	17	8	6	1	1	69	14	85
2020	Provides services to public	35	21	26	14	4	0	0	56	18	57
2020	Does not provide services to public	38	31	18	8	2	0	3	72	10	91
2019	Provides services to public	25	30	26	14	4	0	0	56	18	50
2019	Does not provide services to public	32	40	16	7	3	0	1	74	10	70

Question 72h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	23	28	17	17	11	4	54	29	50
2022	Does not provide services to public	26	40	24	5	5	0	66	10	85
2020	Provides services to public	31	31	22	9	7	0	62	16	58
2020	Does not provide services to public	35	28	24	8	2	3	65	10	91
2019	Provides services to public	34	22	33	4	6	0	57	10	49
2019	Does not provide services to public	27	40	17	12	3	1	68	15	70

Question 72i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	35	17	22	16	8	2	53	25	50
2022	Does not provide services to public	36	35	14	10	4	1	71	15	85
2020	Provides services to public	41	31	12	9	7	0	72	16	58
2020	Does not provide services to public	38	33	14	11	1	2	73	12	91
2019	Provides services to public	30	42	14	8	6	0	72	14	50
2019	Does not provide services to public	40	34	17	4	3	1	75	7	70

Question 72j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	39	33	13	4	10	0	2	73	14	50
2022	Does not provide services to public	49	27	15	4	5	0	0	76	9	85
2020	Provides services to public	48	28	12	5	5	0	2	77	11	58
2020	Does not provide services to public	51	28	12	4	1	0	3	82	6	90
2019	Provides services to public	40	24	14	16	4	2	0	65	20	50
2019	Does not provide services to public	53	34	6	3	1	0	3	90	4	70

Question 72k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	55	21	8	8	5	4	79	13	50
2022	Does not provide services to public	44	24	16	11	4	1	69	15	85
2020	Provides services to public	34	29	17	5	14	0	64	19	58
2020	Does not provide services to public	34	36	20	6	2	2	72	8	91

Question 72l. Overall, to what extent do the following factors cause you work-related stress? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	32	31	16	11	8	2	64	20	50
2022	Does not provide services to public	42	23	25	7	3	0	65	11	85
2020	Provides services to public	33	31	22	9	5	0	64	14	58
2020	Does not provide services to public	36	30	22	7	2	3	68	9	91
2019	Provides services to public	39	28	26	4	2	0	68	6	50
2019	Does not provide services to public	38	36	14	4	7	0	74	12	70

Question 72m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	52	18	6	9	10	6	74	20	50
2022	Does not provide services to public	46	26	11	5	13	0	72	18	85
2020	Provides services to public	50	18	25	2	4	2	69	5	56
2020	Does not provide services to public	62	22	8	4	1	3	86	6	91
2019	Provides services to public	78	10	4	6	2	0	88	8	50
2019	Does not provide services to public	68	19	9	3	0	1	88	3	69

Question 72n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	63	29	4	0	2	2	94	2	50
2022	Does not provide services to public	70	18	10	1	1	0	88	2	85
2020	Provides services to public	62	24	9	3	2	0	86	5	58
2020	Does not provide services to public	62	21	11	3	0	2	85	3	90

Question 72o. Overall, to what extent do the following factors cause you work-related stress? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	71	13	2	4	2	0	7	91	6	50
2022	Does not provide services to public	72	10	7	1	1	1	8	90	3	85
2020	Provides services to public	78	10	5	0	3	2	2	91	4	58
2020	Does not provide services to public	78	10	3	0	0	0	9	96	0	91
2019	Provides services to public	84	10	0	0	2	0	4	98	2	50
2019	Does not provide services to public	81	9	1	0	0	0	8	98	0	70

Question 72p. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	84	2	0	6	0	4	4	94	6	45
2022	Does not provide services to public	77	9	7	3	0	0	4	89	4	85
2020	Provides services to public	79	12	7	2	0	0	0	91	2	58
2020	Does not provide services to public	89	5	3	0	0	0	3	97	0	89
2019	Provides services to public	84	0	6	2	6	0	2	85	8	50
2019	Does not provide services to public	89	7	1	1	0	0	1	97	1	70

Question 72q. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	83	6	7	0	2	2	90	2	50
2022	Does not provide services to public	69	21	2	3	2	3	93	5	85
2020	Provides services to public	68	12	18	2	0	0	81	2	57
2020	Does not provide services to public	68	22	3	2	0	4	94	2	91
2019	Provides services to public	60	16	16	2	6	0	76	8	50
2019	Does not provide services to public	67	24	6	1	0	1	93	1	70

Question 72r. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	61	14	10	4	6	4	2	79	10	50
2022	Does not provide services to public	70	13	7	4	3	0	3	85	8	85
2020	Provides services to public	65	7	19	2	5	0	2	74	7	58
2020	Does not provide services to public	72	17	3	2	1	0	4	93	4	89
2019	Provides services to public	66	12	10	6	6	0	0	78	12	50
2019	Does not provide services to public	70	15	11	1	1	0	1	86	3	70

Question 72s. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	68	7	7	2	2	14	88	4	50
2022	Does not provide services to public	67	9	8	1	0	15	90	1	85
2020	Provides services to public	67	14	7	0	2	10	90	2	58
2020	Does not provide services to public	67	10	4	2	0	16	92	3	91
2019	Provides services to public	62	8	8	4	0	18	85	5	50
2019	Does not provide services to public	58	12	7	3	1	19	86	6	69

Question 72t. Overall, to what extent do the following factors cause you work-related stress? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	79	6	11	2	0	2	87	2	50
2022	Does not provide services to public	79	17	1	0	0	3	99	0	85
2020	Provides services to public	65	23	7	4	2	0	88	5	57
2020	Does not provide services to public	80	14	2	0	0	3	98	0	91
2019	Provides services to public	62	24	14	0	0	0	86	0	50
2019	Does not provide services to public	77	14	3	0	0	6	97	0	70

Question 72u. Overall, to what extent do the following factors cause you work-related stress? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	73	16	0	4	0	2	4	95	5	50
2022	Does not provide services to public	81	8	6	0	1	0	3	92	2	85
2020	Provides services to public	75	16	2	2	5	0	0	91	7	57
2020	Does not provide services to public	72	9	3	8	2	1	4	86	10	91
2019	Provides services to public	86	0	6	2	0	2	4	92	2	50
2019	Does not provide services to public	87	4	0	3	1	0	4	96	4	70

Question 72v. Overall, to what extent do the following factors cause you work-related stress? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	62	13	14	2	6	0	2	77	9	50
2022	Does not provide services to public	48	34	11	3	5	0	0	82	8	85
2020	Provides services to public	57	25	4	7	5	2	0	84	13	56
2020	Does not provide services to public	48	29	13	6	1	0	3	79	7	90
2019	Provides services to public	48	24	14	2	6	0	6	77	8	50
2019	Does not provide services to public	45	37	7	6	1	0	3	85	7	70

Question 73. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	11	26	40	15	6	2	38	21	50
2022	Does not provide services to public	8	33	44	11	5	0	40	15	85
2020	Provides services to public	21	31	26	16	7	0	52	22	58
2020	Does not provide services to public	20	41	29	10	1	0	61	11	91
2019	Provides services to public	10	30	41	12	8	0	39	20	51
2019	Does not provide services to public	29	37	21	10	3	0	66	13	70

Question 74. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	10	13	42	23	11	2	34	23	50
2022	Does not provide services to public	5	16	41	24	13	0	38	21	85
2020	Provides services to public	12	10	38	22	17	0	40	22	58
2020	Does not provide services to public	7	20	30	30	14	0	44	26	91
2019	Provides services to public	12	25	35	16	12	0	28	37	49
2019	Does not provide services to public	4	13	28	35	20	0	54	17	70

Question 75. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	20	35	25	14	0	6	0	58	15	50
2022	Does not provide services to public	20	46	16	9	5	4	0	69	15	85
2020	Provides services to public	41	29	19	5	5	0	0	71	10	58
2020	Does not provide services to public	43	37	11	6	2	0	1	81	8	91
2019	Provides services to public	23	45	6	20	2	4	0	71	23	51
2019	Does not provide services to public	37	44	9	7	3	0	0	81	10	70

Question 76. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2022	Provides services to public	13	25	30	29	3	50
2022	Does not provide services to public	10	23	44	20	3	85

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	59	23	14	2	0	2	0	84	2	50
2022	Does not provide services to public	52	31	9	6	0	0	1	85	6	85
2020	Provides services to public	47	26	9	7	5	2	4	78	13	57
2020	Does not provide services to public	58	31	5	2	2	0	1	90	4	91

Question 78. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	48	30	10	6	5	0	2	79	11	50
2022	Does not provide services to public	44	33	10	11	2	0	0	77	13	85
2020	Provides services to public	40	31	12	9	5	2	2	73	14	58
2020	Does not provide services to public	48	32	7	8	4	0	1	81	12	91

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	56	31	4	4	3	2	0	89	7	50
2022	Does not provide services to public	51	32	10	5	1	1	0	84	6	85
2020	Provides services to public	40	43	7	5	2	2	2	86	7	58
2020	Does not provide services to public	64	30	0	4	1	0	0	94	6	90

Question 80. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	27	37	16	12	6	2	0	65	19	50
2022	Does not provide services to public	31	49	11	7	0	0	1	82	7	85
2020	Provides services to public	34	35	17	7	7	0	0	69	14	58
2020	Does not provide services to public	44	38	10	4	2	0	1	83	7	91
2019	Provides services to public	31	35	14	18	2	0	0	66	20	51
2019	Does not provide services to public	41	42	9	7	1	0	0	83	8	70

Question 82. I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	16	49	18	11	0	6	69	12	15
2022	Does not provide services to public	26	49	12	14	0	0	74	14	35
2020	Provides services to public	23	36	18	18	5	0	59	23	22
2020	Does not provide services to public	38	41	15	6	0	0	79	6	34

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 83. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	17	83	50
2022	Does not provide services to public	9	91	85
2020	Provides services to public	22	78	58
2020	Does not provide services to public	12	88	90
2019	Provides services to public	14	86	51
2019	Does not provide services to public	14	86	70

Question 84. Were the requests for workplace accommodation measures related to a disability?

A disability refers to a physical, mental, intellectual, cognitive, sensory, learning or communication impairment, or a functional limitation, whether apparent or not, and permanent, temporary or episodic in nature, that hinders a person's full and equal participation in society when they face a barrier. A barrier refers to a physical, structural, technological, socioeconomic or cultural obstruction, or one that is related to information, communications, attitudes or mindsets, that hinders a person's full and equal participation in society.
Definition of the term has changed from 2020 PSES.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	25	75	12
2020	Does not provide services to public	27	73	11

Question 85. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	92	8	13
2020	Does not provide services to public	100	0	11

Question 86. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Provides services to public	58	25	0	17	0	0	0	83	17	12
2020	Does not provide services to public	64	36	0	0	0	0	0	100	0	11

Question 87. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	42	36	6	11	2	2	2	81	13	50
2022	Does not provide services to public	45	31	8	5	1	4	5	84	7	85
2020	Provides services to public	45	38	5	5	2	2	3	87	7	58
2020	Does not provide services to public	64	29	2	2	1	0	2	94	3	91

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Compensation

Question 88. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Total responses
2022	Provides services to public	4	88	6	2	50
2022	Does not provide services to public	10	78	12	0	85
2020	Provides services to public	21	69	10	0	58
2020	Does not provide services to public	14	68	16	2	91

Of those who indicated that their pay or other compensation had been affected:

Question 89. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Provides services to public	50	50	12
2020	Does not provide services to public	69	31	13

Of those who indicated that their pay or other compensation had been affected:

Question 90. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Provides services to public	25	42	0	8	8	0	17	80	20	12
2020	Does not provide services to public	38	31	8	0	8	0	15	82	9	13

Of those who indicated that their pay or other compensation had been affected:

Question 91. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	Provides services to public	17	0	25	17	33	0	8	18	55	12
2020	Does not provide services to public	15	8	8	0	31	0	39	38	50	13

Question 92. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	47	13	2	2	6	2	28	86	11	50
2022	Does not provide services to public	39	20	10	3	2	3	23	79	8	85
2020	Provides services to public	49	14	11	5	11	0	11	71	18	57
2020	Does not provide services to public	45	18	12	3	5	1	15	75	10	91
2019	Provides services to public	44	18	8	6	18	0	6	65	26	50
2019	Does not provide services to public	49	15	16	9	4	1	6	69	14	69

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Hybrid Work

Question 94. In general, which of the following best describes the percentage of time you spend working at a Government of Canada location?
Survey year	Demographic	20% (1 out of 5 days) (%)	40% (2 out of 5 days) (%)	60% (3 out of 5 days) (%)	80% (4 out of 5 days) (%)	Other Please specify (%)	Total responses
2022	Provides services to public	90	7	0	0	3	45
2022	Does not provide services to public	83	7	0	3	7	75

Question 95. When working at a Government of Canada location, do you usually work there on the same days of the week?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	46	54	45
2022	Does not provide services to public	48	52	80

Question 96a. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Attend meetings
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	44	56	45
2022	Does not provide services to public	51	49	80

Question 96b. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Participate in team building activities
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	48	52	45
2022	Does not provide services to public	72	28	80

Question 96c. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Collaborate on projects with colleagues (e.g., brainstorming)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	48	52	45
2022	Does not provide services to public	64	36	80

Question 96d. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Work with stakeholders or clients
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	12	88	45
2022	Does not provide services to public	23	77	80

Question 96e. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing onboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	45
2022	Does not provide services to public	24	76	80

Question 96f. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Completing offboarding of employees
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	6	94	45
2022	Does not provide services to public	10	90	80

Question 96g. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Perform individual work
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	18	82	45
2022	Does not provide services to public	20	80	80

Question 96h. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Completing other administrative work (e.g., tasks related to human resources, finance and security)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	13	87	45
2022	Does not provide services to public	8	92	80

Question 96i. In general, which of the following activities do you feel are best completed at a Government of Canada location? … Discussing sensitive issues
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	45
2022	Does not provide services to public	22	78	80

Question 96j. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Training
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	21	79	45
2022	Does not provide services to public	22	78	80

Question 96k. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	2	98	45
2022	Does not provide services to public	0	100	80

Question 96l. In general, which of the following activities do you feel are best completed at a Government of Canada location? ...None of the above
Survey year	Demographic	Yes (%)	No (%)	Total responses
2022	Provides services to public	34	66	45
2022	Does not provide services to public	13	87	80

Question 97. Having the flexibility to choose where I work allows me to have a better work-life-balance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	69	16	6	3	4	0	2	87	7	45
2022	Does not provide services to public	74	14	7	1	1	1	2	90	3	80

Question 98. I am concerned that I will miss out on career opportunities if I am not at the Government of Canada worksite as often as others.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	0	13	13	8	53	0	13	71	14	45
2022	Does not provide services to public	5	8	13	25	42	4	2	71	14	80

Question 99. I believe team members who attend meetings virtually would feel less included than those who attend in person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2022	Provides services to public	6	8	25	16	40	5	0	59	15	45
2022	Does not provide services to public	4	27	15	22	27	4	2	52	32	80

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Date modified:: 2019-03-01

2022 Public Service Employee Survey Results for Office of the Commissioner of Official Languages by Question 113. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... too many approval stages.

Question 18c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18e. I feel that the quality of my work suffers because of... high staff turnover.

Question 18f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18g. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 25. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I receive useful feedback from my immediate supervisor on my job performance.

Question 27. I feel that my immediate supervisor supports my career goals.

Question 28. My immediate supervisor keeps me informed about the issues affecting my work.

Question 29. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 32. Senior managers in my department or agency lead by example in ethical behaviour.

Question 33. I have confidence in the senior management of my department or agency.

Question 34. Senior management in my department or agency makes effective and timely decisions.

Question 35. Essential information flows effectively from senior management to staff.

Question 36. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 37. My department or agency does a good job of communicating its vision, mission and goals.

Question 38. I feel that change is managed well in my department or agency.

Question 39. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 40. My department or agency does a good job of promoting values and ethics in the workplace.

Question 41. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 42. My department or agency does a good job of supporting employee career development.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 45. I feel I would be supported by my department or agency if I proposed a new idea.

Question 46. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 47. My department or agency implements activities and practices that support a diverse workforce.

Question 48. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 49. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 50. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Question 51. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 52. Overall, my department or agency treats me with respect.

Question 53. I would recommend my department or agency as a great place to work.

Question 54. I am satisfied with my department or agency.

Question 55. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 56_1. Do you intend to leave your current position in the next two years?

Question 56_2. Please indicate your reason for leaving.

Question 57. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 62. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 63. My department or agency works hard to create a workplace that prevents harassment.

Question 64. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Question 69. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 70. My department or agency works hard to create a workplace that prevents discrimination.

Question 72a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Question 72b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Question 72c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Question 72d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Question 72e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Question 72f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Question 72g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making